2026-03-04 17:13:49.266 | step 1 | route=IT_Ticket | empId=50294 | query called at=17:13:49.266
2026-03-04 17:13:49.301 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=34.56
2026-03-04 17:13:49.307 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-04 17:13:49.308 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-04 17:13:49.310 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-04 17:13:49.333 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=22.63
2026-03-04 17:13:49.370 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=36.95
2026-03-04 17:13:49.371 | step 3 | route=IT_Ticket | empId=50294 | apiMs=105.03 | totalMs=105.03
2026-03-04 17:13:49.371 | step 1 | route=IT_Ticket | empId=50294 | query called at=17:13:49.371
2026-03-04 17:13:49.390 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=17.87
2026-03-04 17:13:49.391 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-04 17:13:49.393 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-04 17:13:49.393 | step 3 | route=IT_Ticket | empId=50294 | apiMs=21.70 | totalMs=21.70
2026-03-04 17:13:52.330 | step 1 | route=IT_Ticket | empId=50294 | query called at=17:13:52.330
2026-03-04 17:13:52.340 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-04 17:13:52.345 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-04 17:13:52.349 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-04 17:13:52.350 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-04 17:13:52.351 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-04 17:13:52.385 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=32.88
2026-03-04 17:13:52.385 | step 3 | route=IT_Ticket | empId=50294 | apiMs=55.35 | totalMs=55.35
2026-03-04 17:13:52.386 | step 1 | route=IT_Ticket | empId=50294 | query called at=17:13:52.386
2026-03-04 17:13:52.387 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-04 17:13:52.389 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-04 17:13:52.390 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-04 17:13:52.390 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.73 | totalMs=4.73
2026-03-04 17:14:00.854 | step 1 | route=IT_Ticket | empId=50294 | query called at=17:14:00.854
2026-03-04 17:14:00.864 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-04 17:14:00.869 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.86
2026-03-04 17:14:00.874 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-04 17:14:00.875 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-04 17:14:00.876 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-04 17:14:00.894 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=17.2
2026-03-04 17:14:00.894 | step 3 | route=IT_Ticket | empId=50294 | apiMs=40.60 | totalMs=40.60
2026-03-04 17:14:00.895 | step 1 | route=IT_Ticket | empId=50294 | query called at=17:14:00.895
2026-03-04 17:14:00.897 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-04 17:14:00.898 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-04 17:14:00.899 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-04 17:14:00.899 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.59 | totalMs=4.59
2026-03-04 17:14:08.060 | step 1 | route=IT_Ticket_Report | empId=50294 | query called at=17:14:08.060
2026-03-04 17:14:08.617 | step 2 | route=IT_Ticket_Report | empId=50294 | query=kpi_it_ticket_report_page_proc | queryMs=556.39
2026-03-04 17:14:08.617 | step 3 | route=IT_Ticket_Report | empId=50294 | apiMs=557.59 | totalMs=557.59
2026-03-04 17:14:13.029 | step 4 | route=pageRenderd | empId=50294 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:14:13.029
2026-03-04 17:15:01.808 | step 1 | route=IT_Ticket_Report | empId=50294 | query called at=17:15:01.808
2026-03-04 17:15:01.909 | step 2 | route=IT_Ticket_Report | empId=50294 | query=kpi_it_ticket_report_page_proc | queryMs=99.69
2026-03-04 17:15:01.912 | step 3 | route=IT_Ticket_Report | empId=50294 | apiMs=104.01 | totalMs=104.01
2026-03-04 17:15:02.572 | step 4 | route=pageRenderd | empId=50294 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:15:02.572
2026-03-04 17:15:03.691 | step 1 | route=HW_Ticket_Report | empId=50294 | query called at=17:15:03.691
2026-03-04 17:15:03.975 | step 2 | route=HW_Ticket_Report | empId=50294 | query=hw_ticket_report_kpi_proc | queryMs=283.78
2026-03-04 17:15:03.979 | step 3 | route=HW_Ticket_Report | empId=50294 | apiMs=288.10 | totalMs=288.10
2026-03-04 17:15:04.591 | step 4 | route=pageRenderd | empId=50294 | Page=HW TICKET REPORT | page fully loaded at : 17:15:04.591
2026-03-04 17:15:06.100 | step 1 | route=DesignTicketReport | empId=50294 | query called at=17:15:06.100
2026-03-04 17:15:06.236 | step 2 | route=DesignTicketReport | empId=50294 | query=DesignTicket_Report_proc | queryMs=135.98
2026-03-04 17:15:06.237 | step 3 | route=DesignTicketReport | empId=50294 | apiMs=137.04 | totalMs=137.04
2026-03-04 17:15:06.672 | step 4 | route=pageRenderd | empId=50294 | Page=DESIGNER TICKET REPORT | page fully loaded at : 17:15:06.672
2026-03-04 17:15:09.048 | step 1 | route=IT_Ticket | empId=34771 | query called at=17:15:09.048
2026-03-04 17:15:09.059 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-04 17:15:09.061 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-03-04 17:15:09.062 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-04 17:15:09.064 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-04 17:15:09.066 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.47
2026-03-04 17:15:09.103 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=36.59
2026-03-04 17:15:09.103 | step 3 | route=IT_Ticket | empId=34771 | apiMs=54.98 | totalMs=54.98
2026-03-04 17:15:09.103 | step 1 | route=IT_Ticket | empId=34771 | query called at=17:15:09.103
2026-03-04 17:15:09.105 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-04 17:15:09.107 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-04 17:15:09.108 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-04 17:15:09.108 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.96 | totalMs=4.96
2026-03-04 17:15:16.967 | step 1 | route=IT_Ticket | empId=50294 | query called at=17:15:16.967
2026-03-04 17:15:16.978 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-04 17:15:16.983 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-04 17:15:16.988 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-04 17:15:16.989 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-04 17:15:16.991 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-04 17:15:17.026 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=35.17
2026-03-04 17:15:17.027 | step 3 | route=IT_Ticket | empId=50294 | apiMs=59.35 | totalMs=59.35
2026-03-04 17:15:17.027 | step 1 | route=IT_Ticket | empId=50294 | query called at=17:15:17.027
2026-03-04 17:15:17.029 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-04 17:15:17.030 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-04 17:15:17.031 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-04 17:15:17.032 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.82 | totalMs=4.82
2026-03-04 17:15:24.199 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:15:24.199
2026-03-04 17:15:24.210 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-04 17:15:24.215 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-04 17:15:24.216 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-04 17:15:24.218 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-04 17:15:24.219 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-04 17:15:24.252 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=33.02
2026-03-04 17:15:24.253 | step 3 | route=IT_Ticket | empId=40217 | apiMs=53.91 | totalMs=53.91
2026-03-04 17:15:24.253 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:15:24.253
2026-03-04 17:15:24.255 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-04 17:15:24.257 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-04 17:15:24.258 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-04 17:15:24.259 | step 3 | route=IT_Ticket | empId=40217 | apiMs=5.54 | totalMs=5.54
2026-03-04 17:15:32.065 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=17:15:32.065
2026-03-04 17:15:32.479 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=413.84
2026-03-04 17:15:32.480 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=414.82 | totalMs=414.82
2026-03-04 17:15:36.257 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=17:15:36.257
2026-03-04 17:15:36.285 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=26.71
2026-03-04 17:15:36.288 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=30.96 | totalMs=30.96
2026-03-04 17:16:11.112 | step 1 | route=DesignTicketReport | empId=50294 | query called at=17:16:11.112
2026-03-04 17:16:11.123 | step 2 | route=DesignTicketReport | empId=50294 | query=DesignTicket_Report_proc | queryMs=10.54
2026-03-04 17:16:11.127 | step 3 | route=DesignTicketReport | empId=50294 | apiMs=14.68 | totalMs=14.68
2026-03-04 17:16:11.546 | step 4 | route=pageRenderd | empId=50294 | Page=DESIGNER TICKET REPORT | page fully loaded at : 17:16:11.546
2026-03-04 17:16:24.888 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:16:24.888
2026-03-04 17:16:24.899 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-04 17:16:24.903 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.50 | totalMs=14.50
2026-03-04 17:16:24.908 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:16:24.908
2026-03-04 17:16:24.920 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=12
2026-03-04 17:16:24.922 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.41 | totalMs=14.41
2026-03-04 17:16:24.922 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:16:24.922
2026-03-04 17:16:24.924 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-04 17:16:24.925 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.40 | totalMs=2.40
2026-03-04 17:16:24.925 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:16:24.925
2026-03-04 17:16:24.927 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-04 17:16:24.927 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.75 | totalMs=1.75
2026-03-04 17:16:25.147 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:16:25.147
2026-03-04 17:16:25.158 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-04 17:16:25.160 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-04 17:16:25.161 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-04 17:16:25.163 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-04 17:16:25.164 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-04 17:16:25.199 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=34.05
2026-03-04 17:16:25.199 | step 3 | route=IT_Ticket | empId=40217 | apiMs=51.52 | totalMs=51.52
2026-03-04 17:16:25.199 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:16:25.199
2026-03-04 17:16:25.201 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-04 17:16:25.203 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-04 17:16:25.204 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-04 17:16:25.204 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.97 | totalMs=4.97
2026-03-04 17:20:58.347 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:20:58.347
2026-03-04 17:20:58.382 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=34.47
2026-03-04 17:20:58.384 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-04 17:20:58.385 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-04 17:20:58.387 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-04 17:20:58.408 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=21.39
2026-03-04 17:20:58.445 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=36.63
2026-03-04 17:20:58.446 | step 3 | route=IT_Ticket | empId=57006 | apiMs=99.23 | totalMs=99.23
2026-03-04 17:20:58.446 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:20:58.446
2026-03-04 17:20:58.464 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=17.04
2026-03-04 17:20:58.465 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-04 17:20:58.467 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-04 17:20:58.467 | step 3 | route=IT_Ticket | empId=57006 | apiMs=20.85 | totalMs=20.85
2026-03-04 17:21:13.470 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=17:21:13.470
2026-03-04 17:21:13.772 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=300.9
2026-03-04 17:21:13.776 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=305.96 | totalMs=305.96
2026-03-04 17:21:14.869 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=17:21:14.869
2026-03-04 17:21:14.880 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-04 17:21:14.881 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=11.71 | totalMs=11.71
2026-03-04 17:21:39.200 | step 1 | route=IT_TicketPost | empId=57006 | query called at=17:21:39.200
2026-03-04 17:21:39.211 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-04 17:21:39.215 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=14.51 | totalMs=14.51
2026-03-04 17:21:39.218 | step 1 | route=IT_TicketPost | empId=57006 | query called at=17:21:39.218
2026-03-04 17:21:39.245 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=26.54
2026-03-04 17:21:39.247 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=28.89 | totalMs=28.89
2026-03-04 17:21:39.248 | step 1 | route=IT_TicketPost | empId=57006 | query called at=17:21:39.248
2026-03-04 17:21:39.250 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-04 17:21:39.250 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.36 | totalMs=2.36
2026-03-04 17:21:42.594 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:21:42.594
2026-03-04 17:21:42.605 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-04 17:21:42.610 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-04 17:21:42.611 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-04 17:21:42.613 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-04 17:21:42.614 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-04 17:21:42.652 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=36.75
2026-03-04 17:21:42.652 | step 3 | route=IT_Ticket | empId=57006 | apiMs=57.48 | totalMs=57.48
2026-03-04 17:21:42.652 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:21:42.652
2026-03-04 17:21:42.654 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-04 17:21:42.655 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-04 17:21:42.657 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-04 17:21:42.657 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.62 | totalMs=4.62
2026-03-04 17:21:48.229 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=17:21:48.229
2026-03-04 17:21:48.288 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=58.07
2026-03-04 17:21:48.291 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=61.99 | totalMs=61.99
2026-03-04 17:21:48.776 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:21:48.776
2026-03-04 17:21:57.793 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=17:21:57.793
2026-03-04 17:21:57.829 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=34.79
2026-03-04 17:21:57.834 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=40.88 | totalMs=40.88
2026-03-04 17:21:57.835 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=17:21:57.835
2026-03-04 17:21:57.840 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.41
2026-03-04 17:21:57.845 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.64
2026-03-04 17:21:57.848 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.62
2026-03-04 17:21:57.848 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=12.99 | totalMs=12.99
2026-03-04 17:22:01.746 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=17:22:01.746
2026-03-04 17:22:01.769 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=22.71
2026-03-04 17:22:01.773 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=26.57 | totalMs=26.57
2026-03-04 17:22:02.501 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:22:02.501
2026-03-04 17:23:58.315 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=17:23:58.315
2026-03-04 17:23:58.332 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=16.53
2026-03-04 17:23:58.336 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=21.01 | totalMs=21.01
2026-03-04 17:23:59.093 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:23:59.093
2026-03-04 17:27:10.016 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=17:27:10.016
2026-03-04 17:27:10.094 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=77.65
2026-03-04 17:27:10.098 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=82.25 | totalMs=82.25
2026-03-04 17:27:21.421 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=17:27:21.421
2026-03-04 17:27:21.444 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=22.19
2026-03-04 17:27:21.445 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=23.27 | totalMs=23.27
2026-03-04 17:29:24.901 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:29:24.901
2026-03-04 17:29:24.927 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=25.45
2026-03-04 17:29:24.931 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=29.53 | totalMs=29.53
2026-03-04 17:29:24.934 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:29:24.934
2026-03-04 17:29:24.949 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=11.5
2026-03-04 17:29:24.951 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=17.27 | totalMs=17.27
2026-03-04 17:29:24.952 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:29:24.952
2026-03-04 17:29:24.953 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-04 17:29:24.954 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.20 | totalMs=2.20
2026-03-04 17:29:24.954 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:29:24.954
2026-03-04 17:29:24.956 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-04 17:29:24.956 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.64 | totalMs=1.64
2026-03-04 17:29:25.295 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:29:25.295
2026-03-04 17:29:25.305 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-04 17:29:25.307 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-04 17:29:25.308 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-04 17:29:25.309 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-04 17:29:25.325 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=15.79
2026-03-04 17:29:25.349 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=23.23
2026-03-04 17:29:25.353 | step 3 | route=IT_Ticket | empId=61350 | apiMs=57.85 | totalMs=57.85
2026-03-04 17:29:25.353 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:29:25.353
2026-03-04 17:29:25.366 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=12.44
2026-03-04 17:29:25.367 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-04 17:29:25.369 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-04 17:29:25.369 | step 3 | route=IT_Ticket | empId=61350 | apiMs=15.74 | totalMs=15.74
2026-03-04 17:29:26.975 | step 1 | route=IT_Ticket | empId=5461 | query called at=17:29:26.975
2026-03-04 17:29:26.986 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-04 17:29:26.990 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-04 17:29:26.995 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-04 17:29:26.996 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-04 17:29:26.997 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-03-04 17:29:27.031 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=33.78
2026-03-04 17:29:27.032 | step 3 | route=IT_Ticket | empId=5461 | apiMs=56.75 | totalMs=56.75
2026-03-04 17:29:27.032 | step 1 | route=IT_Ticket | empId=5461 | query called at=17:29:27.032
2026-03-04 17:29:27.034 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-04 17:29:27.035 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-04 17:29:27.036 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-04 17:29:27.036 | step 3 | route=IT_Ticket | empId=5461 | apiMs=4.15 | totalMs=4.15
2026-03-04 17:29:38.901 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=17:29:38.901
2026-03-04 17:29:38.955 | step 2 | route=Ticket_Entry_SPOC_Module | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=53.58
2026-03-04 17:29:38.955 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=54.45 | totalMs=54.45
2026-03-04 17:29:40.958 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=17:29:40.958
2026-03-04 17:29:40.969 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-03-04 17:29:40.970 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=11.67 | totalMs=11.67
2026-03-04 17:30:21.907 | step 1 | route=IT_TicketPost | empId=5461 | query called at=17:30:21.907
2026-03-04 17:30:21.922 | step 2 | route=IT_TicketPost | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=14.65
2026-03-04 17:30:21.926 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=19.34 | totalMs=19.34
2026-03-04 17:30:21.930 | step 1 | route=IT_TicketPost | empId=5461 | query called at=17:30:21.930
2026-03-04 17:30:21.939 | step 2 | route=IT_TicketPost | empId=5461 | query=IT_Ticket_Save_SPOC | queryMs=8.98
2026-03-04 17:30:21.941 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=11.46 | totalMs=11.46
2026-03-04 17:30:21.942 | step 1 | route=IT_TicketPost | empId=5461 | query called at=17:30:21.942
2026-03-04 17:30:21.944 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-04 17:30:21.944 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=2.44 | totalMs=2.44
2026-03-04 17:30:23.940 | step 1 | route=IT_Ticket | empId=5461 | query called at=17:30:23.940
2026-03-04 17:30:23.950 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-04 17:30:23.955 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-04 17:30:23.957 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-04 17:30:23.958 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-04 17:30:23.960 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-04 17:30:23.993 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=33.21
2026-03-04 17:30:23.994 | step 3 | route=IT_Ticket | empId=5461 | apiMs=53.46 | totalMs=53.46
2026-03-04 17:30:23.994 | step 1 | route=IT_Ticket | empId=5461 | query called at=17:30:23.994
2026-03-04 17:30:23.995 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-04 17:30:23.997 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-04 17:30:23.998 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-04 17:30:23.998 | step 3 | route=IT_Ticket | empId=5461 | apiMs=4.50 | totalMs=4.50
2026-03-04 17:37:03.962 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=17:37:03.962
2026-03-04 17:37:04.017 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=55.2
2026-03-04 17:37:04.022 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=60.15 | totalMs=60.15
2026-03-04 17:37:04.660 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:37:04.660
2026-03-04 17:39:15.616 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=17:39:15.616
2026-03-04 17:39:15.644 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=27.16
2026-03-04 17:39:15.648 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=32.00 | totalMs=32.00
2026-03-04 17:39:16.158 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:39:16.158
2026-03-04 17:45:17.402 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:45:17.402
2026-03-04 17:45:17.451 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=48.1
2026-03-04 17:45:17.498 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=43.13
2026-03-04 17:45:17.542 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=40.45
2026-03-04 17:45:17.581 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=38.98
2026-03-04 17:45:17.632 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=50.24
2026-03-04 17:45:17.682 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=49.59
2026-03-04 17:45:17.682 | step 3 | route=IT_Ticket | empId=57185 | apiMs=280.35 | totalMs=280.35
2026-03-04 17:45:17.683 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:45:17.683
2026-03-04 17:45:17.721 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=38.4
2026-03-04 17:45:17.753 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=31.52
2026-03-04 17:45:17.763 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=9.86
2026-03-04 17:45:17.764 | step 3 | route=IT_Ticket | empId=57185 | apiMs=81.04 | totalMs=81.04
2026-03-04 17:45:28.326 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=17:45:28.326
2026-03-04 17:45:28.632 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=305.57
2026-03-04 17:45:28.637 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=310.29 | totalMs=310.29
2026-03-04 17:45:31.217 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=17:45:31.217
2026-03-04 17:45:31.233 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=15.41
2026-03-04 17:45:31.237 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=19.87 | totalMs=19.87
2026-03-04 17:45:36.537 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=17:45:36.537
2026-03-04 17:45:36.549 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-03-04 17:45:36.549 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=11.84 | totalMs=11.84
2026-03-04 17:45:38.120 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=17:45:38.120
2026-03-04 17:45:38.131 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-04 17:45:38.135 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=15.20 | totalMs=15.20
2026-03-04 17:46:14.202 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:46:14.202
2026-03-04 17:46:14.212 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-04 17:46:14.213 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=11.01 | totalMs=11.01
2026-03-04 17:46:14.213 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:46:14.213
2026-03-04 17:46:14.224 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=10.48
2026-03-04 17:46:14.226 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=12.59 | totalMs=12.59
2026-03-04 17:46:14.226 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:46:14.226
2026-03-04 17:46:14.228 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-04 17:46:14.228 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.29 | totalMs=2.29
2026-03-04 17:46:14.628 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:46:14.628
2026-03-04 17:46:14.638 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-04 17:46:14.640 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-04 17:46:14.642 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-04 17:46:14.643 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-04 17:46:14.645 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-04 17:46:14.684 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=38.53
2026-03-04 17:46:14.684 | step 3 | route=IT_Ticket | empId=57185 | apiMs=55.83 | totalMs=55.83
2026-03-04 17:46:14.684 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:46:14.684
2026-03-04 17:46:14.686 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-04 17:46:14.687 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-04 17:46:14.689 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-04 17:46:14.689 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.65 | totalMs=4.65
2026-03-04 17:46:33.678 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:46:33.678
2026-03-04 17:46:33.726 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=47.37
2026-03-04 17:46:33.730 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=51.77 | totalMs=51.77
2026-03-04 17:46:34.273 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:34.273
2026-03-04 17:46:43.813 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:46:43.813
2026-03-04 17:46:43.862 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=47.84
2026-03-04 17:46:43.867 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=53.73 | totalMs=53.73
2026-03-04 17:46:43.870 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:46:43.870
2026-03-04 17:46:43.872 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-04 17:46:43.874 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-04 17:46:43.875 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-04 17:46:43.875 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.85 | totalMs=4.85
2026-03-04 17:46:44.118 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:46:44.118
2026-03-04 17:46:44.138 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=19.96
2026-03-04 17:46:44.138 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=20.73 | totalMs=20.73
2026-03-04 17:46:44.556 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:44.556
2026-03-04 17:47:17.925 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=17:47:17.925
2026-03-04 17:47:17.946 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=21.06
2026-03-04 17:47:17.950 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=25.26 | totalMs=25.26
2026-03-04 17:47:21.119 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:47:21.119
2026-03-04 17:47:21.594 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:47:21.594
2026-03-04 17:47:21.643 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=45.7
2026-03-04 17:47:21.647 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-03-04 17:47:21.650 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.48
2026-03-04 17:47:21.652 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=57.36 | totalMs=57.36
2026-03-04 17:47:21.652 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:47:21.652
2026-03-04 17:47:21.654 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-04 17:47:21.655 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-04 17:47:21.657 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-04 17:47:21.657 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.84 | totalMs=4.84
2026-03-04 17:47:23.860 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:47:23.860
2026-03-04 17:47:23.861 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-04 17:47:23.866 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-04 17:47:23.870 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-04 17:47:23.873 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=13.86 | totalMs=13.86
2026-03-04 17:47:24.959 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:47:24.959
2026-03-04 17:47:24.961 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-04 17:47:24.963 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-04 17:47:24.964 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-04 17:47:24.964 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.92 | totalMs=4.92
2026-03-04 17:47:27.222 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=17:47:27.222
2026-03-04 17:47:27.237 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=15.2
2026-03-04 17:47:27.242 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=19.62 | totalMs=19.62
2026-03-04 17:47:32.027 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:47:32.027
2026-03-04 17:49:56.236 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=17:49:56.236
2026-03-04 17:49:56.266 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=29.14
2026-03-04 17:49:56.270 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=34.00 | totalMs=34.00
2026-03-04 17:49:56.979 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:49:56.979
2026-03-04 17:50:15.184 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=17:50:15.184
2026-03-04 17:50:15.215 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=30.39
2026-03-04 17:50:15.242 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=12.71
2026-03-04 17:50:15.259 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-03-04 17:50:15.269 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=7.9
2026-03-04 17:50:15.272 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.8
2026-03-04 17:50:15.281 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=7.62
2026-03-04 17:50:15.299 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=16.35
2026-03-04 17:50:15.320 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=19.16
2026-03-04 17:50:15.322 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=137.93 | totalMs=137.93
2026-03-04 17:50:15.322 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=17:50:15.322
2026-03-04 17:50:15.324 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-04 17:50:15.325 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-04 17:50:15.327 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-04 17:50:15.327 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=4.90 | totalMs=4.90
2026-03-04 17:50:18.350 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=17:50:18.350
2026-03-04 17:50:18.352 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-04 17:50:18.357 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-04 17:50:18.362 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-04 17:50:18.365 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=14.59 | totalMs=14.59
2026-03-04 17:50:18.365 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=17:50:18.365
2026-03-04 17:50:18.366 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-04 17:50:18.368 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-04 17:50:18.369 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-04 17:50:18.369 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=4.18 | totalMs=4.18
2026-03-04 17:50:18.370 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=17:50:18.370
2026-03-04 17:50:18.371 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-04 17:50:18.372 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-04 17:50:18.374 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-04 17:50:18.374 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=4.23 | totalMs=4.23
2026-03-04 17:50:20.626 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=17:50:20.626
2026-03-04 17:50:20.627 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-04 17:50:20.629 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-04 17:50:20.630 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-04 17:50:20.631 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=5.03 | totalMs=5.03
2026-03-04 17:50:22.855 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=17:50:22.855
2026-03-04 17:50:22.857 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-04 17:50:22.858 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-04 17:50:22.860 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-04 17:50:22.860 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=5.22 | totalMs=5.22
2026-03-04 17:50:25.077 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=17:50:25.077
2026-03-04 17:50:25.079 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.03
2026-03-04 17:50:25.080 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-04 17:50:25.082 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-04 17:50:25.082 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=5.53 | totalMs=5.53
2026-03-04 17:50:25.087 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Undefined array key 0
2026-03-04 17:50:25.414 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=17:50:25.414
2026-03-04 17:50:25.441 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=26.88
2026-03-04 17:50:25.441 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=27.68 | totalMs=27.68
2026-03-04 17:50:25.770 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:50:25.770
2026-03-04 17:50:39.542 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:50:39.542
2026-03-04 18:10:12.681 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=18:10:12.681
2026-03-04 18:10:12.727 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=44.78
2026-03-04 18:10:12.730 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=48.87 | totalMs=48.87
2026-03-04 18:10:13.200 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:10:13.200
2026-03-04 18:10:38.291 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=18:10:38.291
2026-03-04 18:10:38.329 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=37.18
2026-03-04 18:10:38.344 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=9.74
2026-03-04 18:10:38.370 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=21.22
2026-03-04 18:10:38.372 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=80.33 | totalMs=80.33
2026-03-04 18:10:38.372 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=18:10:38.372
2026-03-04 18:10:38.374 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-03-04 18:10:38.375 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-04 18:10:38.376 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-04 18:10:38.377 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=4.52 | totalMs=4.52
2026-03-04 18:10:40.543 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=18:10:40.543
2026-03-04 18:10:40.545 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-04 18:10:40.550 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-04 18:10:40.554 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-04 18:10:40.557 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=14.36 | totalMs=14.36
2026-03-04 18:10:41.391 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=18:10:41.391
2026-03-04 18:10:41.393 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-04 18:10:41.394 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-04 18:10:41.396 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-04 18:10:41.396 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=4.78 | totalMs=4.78
2026-03-04 18:10:42.517 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=18:10:42.517
2026-03-04 18:10:42.530 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=12.91
2026-03-04 18:10:42.531 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=13.79 | totalMs=13.79
2026-03-04 18:10:42.839 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:10:42.839
2026-03-04 21:08:06.405 | step 1 | route=IT_Ticket_Report | empId=46974 | query called at=21:08:06.405
2026-03-04 21:08:06.918 | step 2 | route=IT_Ticket_Report | empId=46974 | query=kpi_it_ticket_report_page_proc | queryMs=512.68
2026-03-04 21:08:06.918 | step 3 | route=IT_Ticket_Report | empId=46974 | apiMs=513.71 | totalMs=513.71
2026-03-04 21:08:08.483 | step 4 | route=pageRenderd | empId=46974 | Page=TICKET ENTRY REPORT | page fully loaded at : 21:08:08.483
2026-03-05 09:01:41.896 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:01:41.896
2026-03-05 09:01:41.964 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=67.19
2026-03-05 09:01:41.968 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=72.25 | totalMs=72.25
2026-03-05 09:01:42.292 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:01:42.292
2026-03-05 09:18:23.312 | step 1 | route=IT_Ticket | empId=39652 | query called at=09:18:23.312
2026-03-05 09:18:23.335 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=23.02
2026-03-05 09:18:23.340 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-05 09:18:23.345 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-05 09:18:23.361 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=15.7
2026-03-05 09:18:23.405 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=43.66
2026-03-05 09:18:23.426 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=20.58
2026-03-05 09:18:23.426 | step 3 | route=IT_Ticket | empId=39652 | apiMs=114.83 | totalMs=114.83
2026-03-05 09:18:23.427 | step 1 | route=IT_Ticket | empId=39652 | query called at=09:18:23.427
2026-03-05 09:18:23.437 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=10.13
2026-03-05 09:18:23.449 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=11.84
2026-03-05 09:18:23.461 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=10.97
2026-03-05 09:18:23.461 | step 3 | route=IT_Ticket | empId=39652 | apiMs=34.31 | totalMs=34.31
2026-03-05 09:19:05.524 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=09:19:05.524
2026-03-05 09:19:05.713 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=188.72
2026-03-05 09:19:05.718 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=193.80 | totalMs=193.80
2026-03-05 09:19:07.036 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=09:19:07.036
2026-03-05 09:19:07.090 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=53.41
2026-03-05 09:19:07.094 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=58.00 | totalMs=58.00
2026-03-05 09:30:27.883 | step 1 | route=IT_Ticket | empId=67856 | query called at=09:30:27.883
2026-03-05 09:30:27.982 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=99.16
2026-03-05 09:30:28.003 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=16.81
2026-03-05 09:30:28.022 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=14.78
2026-03-05 09:30:28.039 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=16.92
2026-03-05 09:30:28.112 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=72.56
2026-03-05 09:30:28.237 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=125.27
2026-03-05 09:30:28.238 | step 3 | route=IT_Ticket | empId=67856 | apiMs=354.93 | totalMs=354.93
2026-03-05 09:30:28.238 | step 1 | route=IT_Ticket | empId=67856 | query called at=09:30:28.238
2026-03-05 09:30:28.295 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=56.86
2026-03-05 09:30:28.313 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=17.75
2026-03-05 09:30:28.334 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=20.49
2026-03-05 09:30:28.335 | step 3 | route=IT_Ticket | empId=67856 | apiMs=96.37 | totalMs=96.37
2026-03-05 09:30:42.253 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=09:30:42.253
2026-03-05 09:30:42.265 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-03-05 09:30:42.269 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=15.60 | totalMs=15.60
2026-03-05 09:30:46.110 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=09:30:46.110
2026-03-05 09:30:46.975 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=864.43
2026-03-05 09:30:46.976 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=865.48 | totalMs=865.48
2026-03-05 09:30:55.028 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=09:30:55.028
2026-03-05 09:30:55.046 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=16.85
2026-03-05 09:30:55.046 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=17.82 | totalMs=17.82
2026-03-05 09:31:06.289 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=09:31:06.289
2026-03-05 09:31:06.304 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=13.82
2026-03-05 09:31:06.308 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=18.63 | totalMs=18.63
2026-03-05 09:39:13.473 | step 1 | route=DesignerTicket | empId=31453 | query called at=09:39:13.473
2026-03-05 09:39:13.515 | step 2 | route=DesignerTicket | empId=31453 | query=Kpi_HW_Ticket_Details | queryMs=41.27
2026-03-05 09:39:13.519 | step 3 | route=DesignerTicket | empId=31453 | apiMs=45.88 | totalMs=45.88
2026-03-05 09:39:13.523 | step 1 | route=DesignerTicket | empId=31453 | query called at=09:39:13.523
2026-03-05 09:39:13.527 | step 2 | route=DesignerTicket | empId=31453 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-05 09:39:13.528 | step 3 | route=DesignerTicket | empId=31453 | apiMs=4.89 | totalMs=4.89
2026-03-05 09:39:13.528 | step 1 | route=DesignerTicket | empId=31453 | query called at=09:39:13.528
2026-03-05 09:39:13.550 | step 2 | route=DesignerTicket | empId=31453 | query=Desginer_Typeof_Works_Master_Proc | queryMs=22.13
2026-03-05 09:39:13.551 | step 3 | route=DesignerTicket | empId=31453 | apiMs=22.76 | totalMs=22.76
2026-03-05 09:39:17.738 | step 1 | route=DesignTicketReport | empId=31453 | query called at=09:39:17.738
2026-03-05 09:39:17.823 | step 2 | route=DesignTicketReport | empId=31453 | query=DesignTicket_Report_proc | queryMs=85.09
2026-03-05 09:39:17.827 | step 3 | route=DesignTicketReport | empId=31453 | apiMs=89.08 | totalMs=89.08
2026-03-05 09:39:18.187 | step 4 | route=pageRenderd | empId=31453 | Page=DESIGNER TICKET REPORT | page fully loaded at : 09:39:18.187
2026-03-05 09:48:20.848 | step 1 | route=IT_Ticket | empId=808 | query called at=09:48:20.848
2026-03-05 09:48:20.898 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=49.77
2026-03-05 09:48:20.904 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-05 09:48:20.909 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 09:48:20.913 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-05 09:48:20.936 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_it_Ticket_Details | queryMs=21.98
2026-03-05 09:48:20.976 | step 2 | route=IT_Ticket | empId=808 | query=VMS_Comp_login_proc | queryMs=39.44
2026-03-05 09:48:20.976 | step 3 | route=IT_Ticket | empId=808 | apiMs=128.39 | totalMs=128.39
2026-03-05 09:48:20.977 | step 1 | route=IT_Ticket | empId=808 | query called at=09:48:20.977
2026-03-05 09:48:20.994 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=17.22
2026-03-05 09:48:20.996 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-05 09:48:20.998 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-05 09:48:20.998 | step 3 | route=IT_Ticket | empId=808 | apiMs=21.14 | totalMs=21.14
2026-03-05 09:48:28.843 | step 1 | route=HW_TicketFun | empId= | query called at=09:48:28.843
2026-03-05 09:48:28.853 | step 2 | route=HW_TicketFun | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=10.36
2026-03-05 09:48:28.857 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.50 | totalMs=14.50
2026-03-05 09:48:40.934 | step 1 | route=HW_TicketPost | empId=808 | query called at=09:48:40.934
2026-03-05 09:48:40.969 | step 2 | route=HW_TicketPost | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=34.14
2026-03-05 09:48:40.973 | step 3 | route=HW_TicketPost | empId=808 | apiMs=38.77 | totalMs=38.77
2026-03-05 09:48:40.976 | step 1 | route=HW_TicketPost | empId=808 | query called at=09:48:40.976
2026-03-05 09:48:40.984 | step 2 | route=HW_TicketPost | empId=808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.75
2026-03-05 09:48:40.984 | step 3 | route=HW_TicketPost | empId=808 | apiMs=7.58 | totalMs=7.58
2026-03-05 09:48:40.984 | step 1 | route=HW_TicketPost | empId=808 | query called at=09:48:40.984
2026-03-05 09:48:40.999 | step 2 | route=HW_TicketPost | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=13.88
2026-03-05 09:48:40.999 | step 3 | route=HW_TicketPost | empId=808 | apiMs=14.60 | totalMs=14.60
2026-03-05 09:48:40.999 | step 1 | route=HW_TicketPost | empId=808 | query called at=09:48:40.999
2026-03-05 09:48:41.065 | step 2 | route=HW_TicketPost | empId=808 | query=hw_ticket_save_proc_kpi | queryMs=65.52
2026-03-05 09:48:41.076 | step 3 | route=HW_TicketPost | empId=808 | apiMs=76.95 | totalMs=76.95
2026-03-05 09:48:41.300 | step 1 | route=IT_Ticket | empId=808 | query called at=09:48:41.300
2026-03-05 09:48:41.320 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=19.81
2026-03-05 09:48:41.321 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 09:48:41.332 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-05 09:48:41.335 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=3.06
2026-03-05 09:48:41.351 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_it_Ticket_Details | queryMs=15.62
2026-03-05 09:48:41.447 | step 2 | route=IT_Ticket | empId=808 | query=VMS_Comp_login_proc | queryMs=95.69
2026-03-05 09:48:41.448 | step 3 | route=IT_Ticket | empId=808 | apiMs=147.91 | totalMs=147.91
2026-03-05 09:48:41.448 | step 1 | route=IT_Ticket | empId=808 | query called at=09:48:41.448
2026-03-05 09:48:41.463 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=14.76
2026-03-05 09:48:41.464 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-05 09:48:41.470 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=5.63
2026-03-05 09:48:41.471 | step 3 | route=IT_Ticket | empId=808 | apiMs=22.47 | totalMs=22.47
2026-03-05 09:50:37.913 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:50:37.913
2026-03-05 09:50:37.934 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=20.28
2026-03-05 09:50:37.939 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-05 09:50:37.944 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-05 09:50:37.948 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-05 09:50:37.949 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-05 09:50:37.968 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=18.44
2026-03-05 09:50:37.969 | step 3 | route=IT_Ticket | empId=43200 | apiMs=55.32 | totalMs=55.32
2026-03-05 09:50:37.969 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:50:37.969
2026-03-05 09:50:37.970 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-05 09:50:37.971 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-05 09:50:37.972 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-05 09:50:37.973 | step 3 | route=IT_Ticket | empId=43200 | apiMs=3.81 | totalMs=3.81
2026-03-05 09:51:27.764 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=09:51:27.764
2026-03-05 09:51:27.959 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=194.25
2026-03-05 09:51:27.962 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=198.84 | totalMs=198.84
2026-03-05 09:51:29.884 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=09:51:29.884
2026-03-05 09:51:29.895 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-05 09:51:29.899 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=14.81 | totalMs=14.81
2026-03-05 09:52:41.239 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:52:41.239
2026-03-05 09:52:41.265 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=25.34
2026-03-05 09:52:41.269 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=29.95 | totalMs=29.95
2026-03-05 09:52:41.272 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:52:41.272
2026-03-05 09:52:41.345 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=69.38
2026-03-05 09:52:41.351 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=78.19 | totalMs=78.19
2026-03-05 09:52:41.351 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:52:41.351
2026-03-05 09:52:41.353 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-05 09:52:41.353 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.16 | totalMs=2.16
2026-03-05 09:52:41.353 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:52:41.353
2026-03-05 09:52:41.355 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-05 09:52:41.355 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.48 | totalMs=1.48
2026-03-05 09:52:44.083 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:52:44.083
2026-03-05 09:52:44.093 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-03-05 09:52:44.098 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-05 09:52:44.099 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-05 09:52:44.100 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-05 09:52:44.101 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-05 09:52:44.120 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=18.27
2026-03-05 09:52:44.120 | step 3 | route=IT_Ticket | empId=43200 | apiMs=37.22 | totalMs=37.22
2026-03-05 09:52:44.121 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:52:44.121
2026-03-05 09:52:44.122 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-05 09:52:44.123 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-05 09:52:44.125 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-05 09:52:44.125 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.11 | totalMs=4.11
2026-03-05 09:52:44.731 | step 1 | route=IT_Ticket | empId=34950 | query called at=09:52:44.731
2026-03-05 09:52:44.741 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-05 09:52:44.743 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-05 09:52:44.744 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-05 09:52:44.745 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-05 09:52:44.746 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-05 09:52:44.780 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=33.1
2026-03-05 09:52:44.780 | step 3 | route=IT_Ticket | empId=34950 | apiMs=48.87 | totalMs=48.87
2026-03-05 09:52:44.780 | step 1 | route=IT_Ticket | empId=34950 | query called at=09:52:44.780
2026-03-05 09:52:44.782 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-05 09:52:44.783 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-05 09:52:44.784 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-03-05 09:52:44.784 | step 3 | route=IT_Ticket | empId=34950 | apiMs=3.82 | totalMs=3.82
2026-03-05 09:52:53.623 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=09:52:53.623
2026-03-05 09:52:53.900 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=276.5
2026-03-05 09:52:53.905 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=281.53 | totalMs=281.53
2026-03-05 09:52:57.937 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=09:52:57.937
2026-03-05 09:52:57.963 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=25.76
2026-03-05 09:52:57.967 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=30.22 | totalMs=30.22
2026-03-05 09:52:58.959 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=09:52:58.959
2026-03-05 09:52:59.103 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=143.8
2026-03-05 09:52:59.107 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=148.50 | totalMs=148.50
2026-03-05 09:53:00.090 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=09:53:00.090
2026-03-05 09:53:00.102 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.3
2026-03-05 09:53:00.103 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=12.33 | totalMs=12.33
2026-03-05 09:53:04.357 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:53:04.357
2026-03-05 09:53:04.369 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.67
2026-03-05 09:53:04.373 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=15.80 | totalMs=15.80
2026-03-05 09:53:04.377 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:53:04.377
2026-03-05 09:53:04.385 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=7.57
2026-03-05 09:53:04.387 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=10.91 | totalMs=10.91
2026-03-05 09:53:04.388 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:53:04.388
2026-03-05 09:53:04.390 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-05 09:53:04.390 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.09 | totalMs=2.09
2026-03-05 09:53:04.390 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:53:04.390
2026-03-05 09:53:04.397 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.46
2026-03-05 09:53:04.397 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=7.07 | totalMs=7.07
2026-03-05 09:53:06.456 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:53:06.456
2026-03-05 09:53:06.467 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-05 09:53:06.477 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=6.02
2026-03-05 09:53:06.478 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-05 09:53:06.479 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-05 09:53:06.480 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-05 09:53:06.556 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=75.89
2026-03-05 09:53:06.557 | step 3 | route=IT_Ticket | empId=43200 | apiMs=100.37 | totalMs=100.37
2026-03-05 09:53:06.557 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:53:06.557
2026-03-05 09:53:06.559 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-05 09:53:06.560 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-05 09:53:06.568 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.7
2026-03-05 09:53:06.568 | step 3 | route=IT_Ticket | empId=43200 | apiMs=10.80 | totalMs=10.80
2026-03-05 09:54:17.579 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:54:17.579
2026-03-05 09:54:17.608 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=27.95
2026-03-05 09:54:17.613 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-05 09:54:17.618 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-05 09:54:17.622 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-05 09:54:17.624 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-05 09:54:17.656 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=31.74
2026-03-05 09:54:17.656 | step 3 | route=IT_Ticket | empId=5461 | apiMs=77.38 | totalMs=77.38
2026-03-05 09:54:17.657 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:54:17.657
2026-03-05 09:54:17.659 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-03-05 09:54:17.660 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-05 09:54:17.661 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-05 09:54:17.662 | step 3 | route=IT_Ticket | empId=5461 | apiMs=4.67 | totalMs=4.67
2026-03-05 09:54:25.917 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=09:54:25.917
2026-03-05 09:54:26.137 | step 2 | route=Ticket_Entry_SPOC_Module | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=218.56
2026-03-05 09:54:26.141 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=223.57 | totalMs=223.57
2026-03-05 09:54:27.834 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=09:54:27.834
2026-03-05 09:54:27.879 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=44.11
2026-03-05 09:54:27.883 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=49.02 | totalMs=49.02
2026-03-05 10:00:28.007 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:00:28.007
2026-03-05 10:00:28.045 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=37.9
2026-03-05 10:00:28.049 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=42.47 | totalMs=42.47
2026-03-05 10:00:28.053 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:00:28.053
2026-03-05 10:00:28.257 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=203.24
2026-03-05 10:00:28.261 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=207.62 | totalMs=207.62
2026-03-05 10:00:28.261 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:00:28.261
2026-03-05 10:00:28.265 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.7
2026-03-05 10:00:28.266 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=4.49 | totalMs=4.49
2026-03-05 10:00:28.266 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:00:28.266
2026-03-05 10:00:28.309 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=42.87
2026-03-05 10:00:28.310 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=43.79 | totalMs=43.79
2026-03-05 10:00:32.002 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:00:32.002
2026-03-05 10:00:32.018 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=15.57
2026-03-05 10:00:32.031 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-03-05 10:00:32.040 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=5.51
2026-03-05 10:00:32.049 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=8.89
2026-03-05 10:00:32.125 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=76.02
2026-03-05 10:00:32.249 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=123.57
2026-03-05 10:00:32.250 | step 3 | route=IT_Ticket | empId=34950 | apiMs=247.98 | totalMs=247.98
2026-03-05 10:00:32.250 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:00:32.250
2026-03-05 10:00:32.283 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=32.58
2026-03-05 10:00:32.292 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=6.65
2026-03-05 10:00:32.300 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-03-05 10:00:32.301 | step 3 | route=IT_Ticket | empId=34950 | apiMs=50.38 | totalMs=50.38
2026-03-05 10:10:07.612 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:10:07.612
2026-03-05 10:10:07.686 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=73.44
2026-03-05 10:10:07.689 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=77.67 | totalMs=77.67
2026-03-05 10:10:08.261 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:10:08.261
2026-03-05 10:10:39.547 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:10:39.547
2026-03-05 10:10:39.607 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=59.45
2026-03-05 10:10:39.614 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-03-05 10:10:39.619 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=72.64 | totalMs=72.64
2026-03-05 10:10:39.623 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:10:39.623
2026-03-05 10:10:39.625 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-05 10:10:39.626 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-05 10:10:39.627 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-05 10:10:39.628 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.23 | totalMs=5.23
2026-03-05 10:10:43.583 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:10:43.583
2026-03-05 10:10:43.584 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-05 10:10:43.589 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-05 10:10:43.593 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-05 10:10:43.597 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=14.10 | totalMs=14.10
2026-03-05 10:10:46.119 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:10:46.119
2026-03-05 10:10:46.150 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.08
2026-03-05 10:10:46.151 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.91 | totalMs=31.91
2026-03-05 10:10:46.579 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:10:46.579
2026-03-05 10:10:49.374 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:10:49.374
2026-03-05 10:10:49.410 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=35.46
2026-03-05 10:10:49.416 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-05 10:10:49.420 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-05 10:10:49.422 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 10:10:49.469 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=46.36
2026-03-05 10:10:49.510 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=41.54
2026-03-05 10:10:49.511 | step 3 | route=IT_Ticket | empId=65224 | apiMs=136.39 | totalMs=136.39
2026-03-05 10:10:49.511 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:10:49.511
2026-03-05 10:10:49.529 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=17.42
2026-03-05 10:10:49.530 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-05 10:10:49.532 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-05 10:10:49.532 | step 3 | route=IT_Ticket | empId=65224 | apiMs=20.73 | totalMs=20.73
2026-03-05 10:11:05.065 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=10:11:05.065
2026-03-05 10:11:05.241 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=176.15
2026-03-05 10:11:05.246 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=181.10 | totalMs=181.10
2026-03-05 10:11:09.912 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=10:11:09.912
2026-03-05 10:11:09.923 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-03-05 10:11:09.928 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=15.76 | totalMs=15.76
2026-03-05 10:11:11.407 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:11:11.407
2026-03-05 10:11:11.423 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=15.63
2026-03-05 10:11:11.435 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=7.85
2026-03-05 10:11:11.448 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=8.5
2026-03-05 10:11:11.457 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-03-05 10:11:11.465 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=7.45
2026-03-05 10:11:11.507 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=41.1
2026-03-05 10:11:11.507 | step 3 | route=IT_Ticket | empId=68488 | apiMs=99.80 | totalMs=99.80
2026-03-05 10:11:11.507 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:11:11.507
2026-03-05 10:11:11.515 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=7.31
2026-03-05 10:11:11.523 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=7.91
2026-03-05 10:11:11.531 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-03-05 10:11:11.532 | step 3 | route=IT_Ticket | empId=68488 | apiMs=24.46 | totalMs=24.46
2026-03-05 10:12:37.711 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:12:37.711
2026-03-05 10:12:37.721 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-05 10:12:37.725 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=14.01 | totalMs=14.01
2026-03-05 10:12:37.728 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:12:37.728
2026-03-05 10:12:37.752 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=23.28
2026-03-05 10:12:37.754 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=26.14 | totalMs=26.14
2026-03-05 10:12:37.755 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:12:37.755
2026-03-05 10:12:37.757 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-05 10:12:37.757 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=2.42 | totalMs=2.42
2026-03-05 10:12:37.758 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:12:37.758
2026-03-05 10:12:37.759 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-05 10:12:37.759 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=1.71 | totalMs=1.71
2026-03-05 10:12:38.035 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:12:38.035
2026-03-05 10:12:38.046 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-05 10:12:38.047 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-05 10:12:38.049 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 10:12:38.050 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-05 10:12:38.052 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-05 10:12:38.090 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=38.3
2026-03-05 10:12:38.091 | step 3 | route=IT_Ticket | empId=65224 | apiMs=55.82 | totalMs=55.82
2026-03-05 10:12:38.091 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:12:38.091
2026-03-05 10:12:38.093 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-05 10:12:38.094 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-05 10:12:38.096 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-05 10:12:38.096 | step 3 | route=IT_Ticket | empId=65224 | apiMs=4.96 | totalMs=4.96
2026-03-05 10:14:12.141 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:14:12.141
2026-03-05 10:14:12.157 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=15.38
2026-03-05 10:14:12.164 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.84
2026-03-05 10:14:12.169 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-05 10:14:12.171 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-05 10:14:12.173 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=1.65
2026-03-05 10:14:12.207 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=33.5
2026-03-05 10:14:12.207 | step 3 | route=IT_Ticket | empId=61023 | apiMs=66.80 | totalMs=66.80
2026-03-05 10:14:12.208 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:14:12.208
2026-03-05 10:14:12.210 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.77
2026-03-05 10:14:12.212 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-05 10:14:12.214 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-03-05 10:14:12.214 | step 3 | route=IT_Ticket | empId=61023 | apiMs=6.09 | totalMs=6.09
2026-03-05 10:14:26.480 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:14:26.480
2026-03-05 10:14:26.491 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-05 10:14:26.497 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-05 10:14:26.502 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-05 10:14:26.503 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-05 10:14:26.505 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.4
2026-03-05 10:14:26.523 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=17.51
2026-03-05 10:14:26.523 | step 3 | route=IT_Ticket | empId=68488 | apiMs=42.83 | totalMs=42.83
2026-03-05 10:14:26.524 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:14:26.524
2026-03-05 10:14:26.525 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-05 10:14:26.527 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-05 10:14:26.528 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-05 10:14:26.529 | step 3 | route=IT_Ticket | empId=68488 | apiMs=5.21 | totalMs=5.21
2026-03-05 10:14:37.077 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61023 | query called at=10:14:37.077
2026-03-05 10:14:37.351 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=274.02
2026-03-05 10:14:37.356 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61023 | apiMs=279.03 | totalMs=279.03
2026-03-05 10:14:40.915 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=10:14:40.915
2026-03-05 10:14:40.925 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-03-05 10:14:40.929 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=13.83 | totalMs=13.83
2026-03-05 10:15:18.693 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:15:18.693
2026-03-05 10:15:18.708 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=14.2
2026-03-05 10:15:18.716 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=3.64
2026-03-05 10:15:18.721 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=2.22
2026-03-05 10:15:18.723 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-05 10:15:18.725 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.71
2026-03-05 10:15:18.760 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=34.64
2026-03-05 10:15:18.761 | step 3 | route=IT_Ticket | empId=68488 | apiMs=68.19 | totalMs=68.19
2026-03-05 10:15:18.761 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:15:18.761
2026-03-05 10:15:18.763 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.8
2026-03-05 10:15:18.765 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-05 10:15:18.767 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-05 10:15:18.767 | step 3 | route=IT_Ticket | empId=68488 | apiMs=5.70 | totalMs=5.70
2026-03-05 10:15:48.428 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=10:15:48.428
2026-03-05 10:15:48.608 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=180.05
2026-03-05 10:15:48.612 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=184.73 | totalMs=184.73
2026-03-05 10:15:59.184 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=10:15:59.184
2026-03-05 10:15:59.204 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=19.25
2026-03-05 10:15:59.205 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=20.26 | totalMs=20.26
2026-03-05 10:16:21.281 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:16:21.281
2026-03-05 10:16:21.297 | step 2 | route=IT_TicketPost | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=15.42
2026-03-05 10:16:21.300 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=19.25 | totalMs=19.25
2026-03-05 10:16:21.304 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:16:21.304
2026-03-05 10:16:21.312 | step 2 | route=IT_TicketPost | empId=61023 | query=IT_Ticket_Save_SPOC | queryMs=7.97
2026-03-05 10:16:21.314 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=10.37 | totalMs=10.37
2026-03-05 10:16:21.314 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:16:21.314
2026-03-05 10:16:21.317 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-03-05 10:16:21.317 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=2.78 | totalMs=2.78
2026-03-05 10:16:21.317 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:16:21.317
2026-03-05 10:16:21.319 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-05 10:16:21.320 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=2.07 | totalMs=2.07
2026-03-05 10:16:21.632 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:16:21.632
2026-03-05 10:16:21.644 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-03-05 10:16:21.695 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=51.13
2026-03-05 10:16:21.698 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.99
2026-03-05 10:16:21.700 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.7
2026-03-05 10:16:21.702 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=1.86
2026-03-05 10:16:21.737 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=34.68
2026-03-05 10:16:21.737 | step 3 | route=IT_Ticket | empId=61023 | apiMs=105.39 | totalMs=105.39
2026-03-05 10:16:21.738 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:16:21.738
2026-03-05 10:16:21.740 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.72
2026-03-05 10:16:21.742 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.65
2026-03-05 10:16:21.744 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-05 10:16:21.744 | step 3 | route=IT_Ticket | empId=61023 | apiMs=5.99 | totalMs=5.99
2026-03-05 10:16:36.232 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:16:36.232
2026-03-05 10:16:36.281 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=48.22
2026-03-05 10:16:36.289 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=57.16 | totalMs=57.16
2026-03-05 10:16:36.293 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:16:36.293
2026-03-05 10:16:36.295 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-03-05 10:16:36.297 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-05 10:16:36.299 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-05 10:16:36.299 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.35 | totalMs=6.35
2026-03-05 10:16:38.799 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:16:38.799
2026-03-05 10:16:38.862 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=62.43
2026-03-05 10:16:38.866 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=66.91 | totalMs=66.91
2026-03-05 10:16:41.902 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:16:41.902
2026-03-05 10:17:10.116 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:17:10.116
2026-03-05 10:17:10.211 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=95.08
2026-03-05 10:17:10.272 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=156.00 | totalMs=156.00
2026-03-05 10:17:10.275 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:17:10.275
2026-03-05 10:17:10.283 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.65
2026-03-05 10:17:10.292 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.24
2026-03-05 10:17:10.300 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-03-05 10:17:10.301 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=25.44 | totalMs=25.44
2026-03-05 10:17:12.725 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:17:12.725
2026-03-05 10:17:12.748 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=22.04
2026-03-05 10:17:12.751 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=25.87 | totalMs=25.87
2026-03-05 10:17:13.231 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:17:13.231
2026-03-05 10:19:10.197 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=10:19:10.197
2026-03-05 10:19:10.219 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=21.5
2026-03-05 10:19:10.223 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=26.15 | totalMs=26.15
2026-03-05 10:24:47.619 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:24:47.619
2026-03-05 10:24:47.662 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=42.66
2026-03-05 10:24:47.666 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=46.74 | totalMs=46.74
2026-03-05 10:24:48.064 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:24:48.064
2026-03-05 10:25:08.443 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:25:08.443
2026-03-05 10:25:08.474 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=30.67
2026-03-05 10:25:08.494 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=51.25 | totalMs=51.25
2026-03-05 10:25:08.495 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:25:08.495
2026-03-05 10:25:08.497 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-05 10:25:08.498 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-05 10:25:08.500 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-05 10:25:08.500 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=5.21 | totalMs=5.21
2026-03-05 10:25:08.721 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:25:08.721
2026-03-05 10:25:08.742 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=20.48
2026-03-05 10:25:08.742 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=21.29 | totalMs=21.29
2026-03-05 10:25:09.044 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:09.044
2026-03-05 10:25:17.602 | step 1 | route=IT_Ticket_Report | empId=15808 | query called at=10:25:17.602
2026-03-05 10:25:17.914 | step 2 | route=IT_Ticket_Report | empId=15808 | query=kpi_it_ticket_report_page_proc | queryMs=311.61
2026-03-05 10:25:17.918 | step 3 | route=IT_Ticket_Report | empId=15808 | apiMs=315.99 | totalMs=315.99
2026-03-05 10:25:18.339 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:25:18.339
2026-03-05 10:25:35.644 | step 1 | route=HW_Ticket_Report | empId=15808 | query called at=10:25:35.644
2026-03-05 10:25:35.674 | step 2 | route=HW_Ticket_Report | empId=15808 | query=hw_ticket_report_kpi_proc | queryMs=29.39
2026-03-05 10:25:35.678 | step 3 | route=HW_Ticket_Report | empId=15808 | apiMs=34.01 | totalMs=34.01
2026-03-05 10:25:36.016 | step 4 | route=pageRenderd | empId=15808 | Page=HW TICKET REPORT | page fully loaded at : 10:25:36.016
2026-03-05 10:54:58.096 | step 1 | route=HW_Ticket_Report | empId=55880 | query called at=10:54:58.096
2026-03-05 10:54:58.126 | step 2 | route=HW_Ticket_Report | empId=55880 | query=hw_ticket_report_kpi_proc | queryMs=29.95
2026-03-05 10:54:58.130 | step 3 | route=HW_Ticket_Report | empId=55880 | apiMs=34.65 | totalMs=34.65
2026-03-05 10:54:59.304 | step 4 | route=pageRenderd | empId=55880 | Page=HW TICKET REPORT | page fully loaded at : 10:54:59.304
2026-03-05 10:55:04.858 | step 1 | route=IT_Ticket | empId=55880 | query called at=10:55:04.858
2026-03-05 10:55:04.892 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=33.03
2026-03-05 10:55:04.897 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-05 10:55:04.902 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 10:55:04.904 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-05 10:55:04.925 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=21.34
2026-03-05 10:55:04.964 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=37.71
2026-03-05 10:55:04.964 | step 3 | route=IT_Ticket | empId=55880 | apiMs=105.91 | totalMs=105.91
2026-03-05 10:55:04.965 | step 1 | route=IT_Ticket | empId=55880 | query called at=10:55:04.965
2026-03-05 10:55:04.982 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=17.21
2026-03-05 10:55:04.984 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-05 10:55:04.985 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-05 10:55:04.985 | step 3 | route=IT_Ticket | empId=55880 | apiMs=20.76 | totalMs=20.76
2026-03-05 10:57:34.939 | step 1 | route=IT_Ticket | empId=55880 | query called at=10:57:34.939
2026-03-05 10:57:34.950 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-05 10:57:34.957 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=3.29
2026-03-05 10:57:34.962 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-05 10:57:34.964 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=2.34
2026-03-05 10:57:34.966 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-05 10:57:35.006 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=39.59
2026-03-05 10:57:35.006 | step 3 | route=IT_Ticket | empId=55880 | apiMs=67.01 | totalMs=67.01
2026-03-05 10:57:35.007 | step 1 | route=IT_Ticket | empId=55880 | query called at=10:57:35.007
2026-03-05 10:57:35.008 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-05 10:57:35.009 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-05 10:57:35.011 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-05 10:57:35.011 | step 3 | route=IT_Ticket | empId=55880 | apiMs=4.33 | totalMs=4.33
2026-03-05 10:57:43.611 | step 1 | route=HW_TicketFun | empId= | query called at=10:57:43.611
2026-03-05 10:57:43.626 | step 2 | route=HW_TicketFun | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=14.26
2026-03-05 10:57:43.629 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.58 | totalMs=18.58
2026-03-05 10:58:54.439 | step 1 | route=HW_TicketPost | empId=55880 | query called at=10:58:54.439
2026-03-05 10:58:54.467 | step 2 | route=HW_TicketPost | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=27.68
2026-03-05 10:58:54.471 | step 3 | route=HW_TicketPost | empId=55880 | apiMs=31.85 | totalMs=31.85
2026-03-05 10:58:54.474 | step 1 | route=HW_TicketPost | empId=55880 | query called at=10:58:54.474
2026-03-05 10:58:54.476 | step 2 | route=HW_TicketPost | empId=55880 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-05 10:58:54.476 | step 3 | route=HW_TicketPost | empId=55880 | apiMs=2.34 | totalMs=2.34
2026-03-05 10:58:54.477 | step 1 | route=HW_TicketPost | empId=55880 | query called at=10:58:54.477
2026-03-05 10:58:54.479 | step 2 | route=HW_TicketPost | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-03-05 10:58:54.479 | step 3 | route=HW_TicketPost | empId=55880 | apiMs=2.10 | totalMs=2.10
2026-03-05 10:58:54.479 | step 1 | route=HW_TicketPost | empId=55880 | query called at=10:58:54.479
2026-03-05 10:58:54.509 | step 2 | route=HW_TicketPost | empId=55880 | query=hw_ticket_save_proc_kpi | queryMs=29.76
2026-03-05 10:58:54.511 | step 3 | route=HW_TicketPost | empId=55880 | apiMs=31.74 | totalMs=31.74
2026-03-05 10:58:57.632 | step 1 | route=IT_Ticket | empId=55880 | query called at=10:58:57.632
2026-03-05 10:58:57.643 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-05 10:58:57.648 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-05 10:58:57.652 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 10:58:57.653 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-05 10:58:57.655 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-05 10:58:57.689 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=33.87
2026-03-05 10:58:57.690 | step 3 | route=IT_Ticket | empId=55880 | apiMs=57.29 | totalMs=57.29
2026-03-05 10:58:57.690 | step 1 | route=IT_Ticket | empId=55880 | query called at=10:58:57.690
2026-03-05 10:58:57.691 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-05 10:58:57.693 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-05 10:58:57.694 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-05 10:58:57.694 | step 3 | route=IT_Ticket | empId=55880 | apiMs=3.91 | totalMs=3.91
2026-03-05 11:01:08.814 | step 1 | route=IT_Ticket | empId=50274 | query called at=11:01:08.814
2026-03-05 11:01:08.824 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-05 11:01:08.829 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-05 11:01:08.830 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-05 11:01:08.831 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-05 11:01:08.833 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-05 11:01:08.867 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=33.27
2026-03-05 11:01:08.867 | step 3 | route=IT_Ticket | empId=50274 | apiMs=53.31 | totalMs=53.31
2026-03-05 11:01:08.867 | step 1 | route=IT_Ticket | empId=50274 | query called at=11:01:08.867
2026-03-05 11:01:08.869 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-05 11:01:08.870 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-05 11:01:08.872 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-05 11:01:08.872 | step 3 | route=IT_Ticket | empId=50274 | apiMs=4.39 | totalMs=4.39
2026-03-05 11:01:18.216 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50274 | query called at=11:01:18.216
2026-03-05 11:01:18.685 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=468.44
2026-03-05 11:01:18.685 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50274 | apiMs=469.43 | totalMs=469.43
2026-03-05 11:01:22.450 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query called at=11:01:22.450
2026-03-05 11:01:22.462 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-03-05 11:01:22.462 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50274 | apiMs=11.68 | totalMs=11.68
2026-03-05 11:02:20.930 | step 1 | route=IT_TicketPost | empId=50274 | query called at=11:02:20.930
2026-03-05 11:02:20.942 | step 2 | route=IT_TicketPost | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-03-05 11:02:20.946 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=15.42 | totalMs=15.42
2026-03-05 11:02:20.949 | step 1 | route=IT_TicketPost | empId=50274 | query called at=11:02:20.949
2026-03-05 11:02:21.295 | step 2 | route=IT_TicketPost | empId=50274 | query=IT_Ticket_Save_SPOC | queryMs=345.17
2026-03-05 11:02:21.376 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=426.75 | totalMs=426.75
2026-03-05 11:02:21.376 | step 1 | route=IT_TicketPost | empId=50274 | query called at=11:02:21.376
2026-03-05 11:02:21.406 | step 2 | route=IT_TicketPost | empId=50274 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.04
2026-03-05 11:02:21.406 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=29.81 | totalMs=29.81
2026-03-05 11:02:23.445 | step 1 | route=IT_Ticket | empId=50274 | query called at=11:02:23.445
2026-03-05 11:02:23.456 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-05 11:02:23.460 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-05 11:02:23.462 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-05 11:02:23.463 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-05 11:02:23.464 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-05 11:02:23.510 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=45.27
2026-03-05 11:02:23.510 | step 3 | route=IT_Ticket | empId=50274 | apiMs=65.01 | totalMs=65.01
2026-03-05 11:02:23.511 | step 1 | route=IT_Ticket | empId=50274 | query called at=11:02:23.511
2026-03-05 11:02:23.512 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-05 11:02:23.514 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-05 11:02:23.515 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-05 11:02:23.515 | step 3 | route=IT_Ticket | empId=50274 | apiMs=4.47 | totalMs=4.47
2026-03-05 11:06:53.020 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:06:53.020
2026-03-05 11:06:53.030 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-05 11:06:53.032 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-05 11:06:53.033 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-05 11:06:53.034 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-05 11:06:53.036 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-05 11:06:53.070 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=33.74
2026-03-05 11:06:53.070 | step 3 | route=IT_Ticket | empId=49680 | apiMs=50.69 | totalMs=50.69
2026-03-05 11:06:53.071 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:06:53.071
2026-03-05 11:06:53.072 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-05 11:06:53.074 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-05 11:06:53.075 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-05 11:06:53.075 | step 3 | route=IT_Ticket | empId=49680 | apiMs=4.27 | totalMs=4.27
2026-03-05 11:07:10.406 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49680 | query called at=11:07:10.406
2026-03-05 11:07:10.417 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-05 11:07:10.417 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49680 | apiMs=10.97 | totalMs=10.97
2026-03-05 11:07:13.982 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49680 | query called at=11:07:13.982
2026-03-05 11:07:14.143 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=160.48
2026-03-05 11:07:14.147 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49680 | apiMs=164.96 | totalMs=164.96
2026-03-05 11:07:16.515 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query called at=11:07:16.515
2026-03-05 11:07:16.532 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=16.29
2026-03-05 11:07:16.536 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49680 | apiMs=20.46 | totalMs=20.46
2026-03-05 11:07:54.062 | step 1 | route=IT_TicketPost | empId=49680 | query called at=11:07:54.062
2026-03-05 11:07:54.076 | step 2 | route=IT_TicketPost | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=14.12
2026-03-05 11:07:54.076 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=14.81 | totalMs=14.81
2026-03-05 11:07:54.077 | step 1 | route=IT_TicketPost | empId=49680 | query called at=11:07:54.077
2026-03-05 11:07:54.182 | step 2 | route=IT_TicketPost | empId=49680 | query=IT_Ticket_Save_SPOC | queryMs=104.75
2026-03-05 11:07:54.195 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=118.48 | totalMs=118.48
2026-03-05 11:07:54.196 | step 1 | route=IT_TicketPost | empId=49680 | query called at=11:07:54.196
2026-03-05 11:07:54.205 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.51
2026-03-05 11:07:54.205 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=9.21 | totalMs=9.21
2026-03-05 11:07:54.205 | step 1 | route=IT_TicketPost | empId=49680 | query called at=11:07:54.205
2026-03-05 11:07:54.213 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.65
2026-03-05 11:07:54.214 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=8.26 | totalMs=8.26
2026-03-05 11:07:57.028 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:07:57.028
2026-03-05 11:07:57.038 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-05 11:07:57.040 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-05 11:07:57.041 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-05 11:07:57.042 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-05 11:07:57.043 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-05 11:07:57.077 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=33.6
2026-03-05 11:07:57.078 | step 3 | route=IT_Ticket | empId=49680 | apiMs=49.80 | totalMs=49.80
2026-03-05 11:07:57.078 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:07:57.078
2026-03-05 11:07:57.079 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-05 11:07:57.081 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-05 11:07:57.082 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-05 11:07:57.082 | step 3 | route=IT_Ticket | empId=49680 | apiMs=4.29 | totalMs=4.29
2026-03-05 11:13:07.807 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=11:13:07.807
2026-03-05 11:13:07.860 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=52.62
2026-03-05 11:13:07.864 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=57.05 | totalMs=57.05
2026-03-05 11:13:08.613 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:13:08.613
2026-03-05 11:13:18.067 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:13:18.067
2026-03-05 11:13:18.255 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=187.91
2026-03-05 11:13:18.394 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=77.02
2026-03-05 11:13:18.661 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=77.9
2026-03-05 11:13:19.093 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=165.63
2026-03-05 11:13:19.432 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=182.75
2026-03-05 11:13:19.494 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=1,427.40 | totalMs=1,427.40
2026-03-05 11:13:19.495 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:13:19.495
2026-03-05 11:13:19.507 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.67
2026-03-05 11:13:19.516 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.19
2026-03-05 11:13:19.520 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.37
2026-03-05 11:13:19.521 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=25.45 | totalMs=25.45
2026-03-05 11:13:19.521 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:13:19.521
2026-03-05 11:13:19.522 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-05 11:13:19.528 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.54
2026-03-05 11:13:19.537 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.21
2026-03-05 11:13:19.537 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=15.97 | totalMs=15.97
2026-03-05 11:13:19.538 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:13:19.538
2026-03-05 11:13:19.545 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.44
2026-03-05 11:13:19.554 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.2
2026-03-05 11:13:19.562 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.19
2026-03-05 11:13:19.563 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=25.04 | totalMs=25.04
2026-03-05 11:13:19.563 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:13:19.563
2026-03-05 11:13:19.571 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.48
2026-03-05 11:13:19.579 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-03-05 11:13:19.588 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.22
2026-03-05 11:13:19.588 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=25.10 | totalMs=25.10
2026-03-05 11:13:19.589 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:13:19.589
2026-03-05 11:13:19.596 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.49
2026-03-05 11:13:19.605 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.62
2026-03-05 11:13:19.614 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.44
2026-03-05 11:13:19.614 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=25.73 | totalMs=25.73
2026-03-05 11:13:19.948 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=11:13:19.948
2026-03-05 11:13:19.962 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=14.17
2026-03-05 11:13:19.962 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=14.93 | totalMs=14.93
2026-03-05 11:13:20.560 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:13:20.560
2026-03-05 11:13:27.280 | step 1 | route=DesignTicketReport | empId=47781 | query called at=11:13:27.280
2026-03-05 11:13:27.368 | step 2 | route=DesignTicketReport | empId=47781 | query=DesignTicket_Report_proc | queryMs=86.84
2026-03-05 11:13:27.371 | step 3 | route=DesignTicketReport | empId=47781 | apiMs=90.93 | totalMs=90.93
2026-03-05 11:13:27.913 | step 4 | route=pageRenderd | empId=47781 | Page=DESIGNER TICKET REPORT | page fully loaded at : 11:13:27.913
2026-03-05 11:13:29.290 | step 1 | route=DesignerTicket | empId=47781 | query called at=11:13:29.290
2026-03-05 11:13:29.329 | step 2 | route=DesignerTicket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=39.19
2026-03-05 11:13:29.333 | step 3 | route=DesignerTicket | empId=47781 | apiMs=43.63 | totalMs=43.63
2026-03-05 11:13:29.337 | step 1 | route=DesignerTicket | empId=47781 | query called at=11:13:29.337
2026-03-05 11:13:29.346 | step 2 | route=DesignerTicket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-05 11:13:29.346 | step 3 | route=DesignerTicket | empId=47781 | apiMs=9.07 | totalMs=9.07
2026-03-05 11:13:29.346 | step 1 | route=DesignerTicket | empId=47781 | query called at=11:13:29.346
2026-03-05 11:13:29.802 | step 2 | route=DesignerTicket | empId=47781 | query=Desginer_Typeof_Works_Master_Proc | queryMs=455.34
2026-03-05 11:13:29.802 | step 3 | route=DesignerTicket | empId=47781 | apiMs=456.04 | totalMs=456.04
2026-03-05 11:13:32.613 | step 4 | route=pageRenderd | empId=47781 | Page=DESIGNER TICKET REPORT | page fully loaded at : 11:13:32.613
2026-03-05 11:13:35.398 | step 1 | route=HW_Ticket_Report | empId=47781 | query called at=11:13:35.398
2026-03-05 11:13:35.423 | step 2 | route=HW_Ticket_Report | empId=47781 | query=hw_ticket_report_kpi_proc | queryMs=24.55
2026-03-05 11:13:35.426 | step 3 | route=HW_Ticket_Report | empId=47781 | apiMs=28.43 | totalMs=28.43
2026-03-05 11:13:36.090 | step 4 | route=pageRenderd | empId=47781 | Page=HW TICKET REPORT | page fully loaded at : 11:13:36.090
2026-03-05 11:14:00.410 | step 1 | route=IT_Ticket_Report | empId=47781 | query called at=11:14:00.410
2026-03-05 11:14:00.784 | step 2 | route=IT_Ticket_Report | empId=47781 | query=kpi_it_ticket_report_page_proc | queryMs=374.23
2026-03-05 11:14:00.785 | step 3 | route=IT_Ticket_Report | empId=47781 | apiMs=375.25 | totalMs=375.25
2026-03-05 11:14:01.380 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:14:01.380
2026-03-05 11:16:22.625 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:16:22.625
2026-03-05 11:16:22.671 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=45.22
2026-03-05 11:16:22.676 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-05 11:16:22.681 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-05 11:16:22.682 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-05 11:16:22.695 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=12.15
2026-03-05 11:16:22.714 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=18.91
2026-03-05 11:16:22.715 | step 3 | route=IT_Ticket | empId=60438 | apiMs=89.89 | totalMs=89.89
2026-03-05 11:16:22.715 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:16:22.715
2026-03-05 11:16:22.725 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=9.32
2026-03-05 11:16:22.726 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-05 11:16:22.727 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-05 11:16:22.728 | step 3 | route=IT_Ticket | empId=60438 | apiMs=12.61 | totalMs=12.61
2026-03-05 11:16:30.944 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:16:30.944
2026-03-05 11:16:30.960 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=14.99
2026-03-05 11:16:30.968 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.82
2026-03-05 11:16:30.976 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-05 11:16:30.985 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-03-05 11:16:30.993 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-03-05 11:16:31.019 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=25.17
2026-03-05 11:16:31.019 | step 3 | route=IT_Ticket | empId=60438 | apiMs=74.78 | totalMs=74.78
2026-03-05 11:16:31.019 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:16:31.019
2026-03-05 11:16:31.021 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 11:16:31.022 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-05 11:16:31.023 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-05 11:16:31.023 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.17 | totalMs=4.17
2026-03-05 11:16:38.183 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=11:16:38.183
2026-03-05 11:16:38.217 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=32.77
2026-03-05 11:16:38.217 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=33.63 | totalMs=33.63
2026-03-05 11:16:41.725 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=11:16:41.725
2026-03-05 11:16:41.737 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-03-05 11:16:41.738 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=12.28 | totalMs=12.28
2026-03-05 11:17:01.892 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:17:01.892
2026-03-05 11:17:01.907 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=13.92
2026-03-05 11:17:01.907 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.82 | totalMs=14.82
2026-03-05 11:17:01.908 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:17:01.908
2026-03-05 11:17:01.922 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=14.41
2026-03-05 11:17:01.944 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=36.02 | totalMs=36.02
2026-03-05 11:17:01.944 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:17:01.944
2026-03-05 11:17:01.966 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.78
2026-03-05 11:17:01.966 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=22.54 | totalMs=22.54
2026-03-05 11:17:01.967 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:17:01.967
2026-03-05 11:17:01.968 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-05 11:17:01.968 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.61 | totalMs=1.61
2026-03-05 11:17:02.222 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:17:02.222
2026-03-05 11:17:02.238 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.44
2026-03-05 11:17:02.247 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.49
2026-03-05 11:17:02.255 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-03-05 11:17:02.264 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.52
2026-03-05 11:17:02.275 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=10.23
2026-03-05 11:17:02.354 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=79.53
2026-03-05 11:17:02.355 | step 3 | route=IT_Ticket | empId=60438 | apiMs=132.90 | totalMs=132.90
2026-03-05 11:17:02.355 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:17:02.355
2026-03-05 11:17:02.368 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=12.47
2026-03-05 11:17:02.390 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=21.11
2026-03-05 11:17:02.407 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=17.32
2026-03-05 11:17:02.407 | step 3 | route=IT_Ticket | empId=60438 | apiMs=52.20 | totalMs=52.20
2026-03-05 11:26:49.769 | step 1 | route=IT_Ticket | empId=41686 | query called at=11:26:49.769
2026-03-05 11:26:49.827 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=57.1
2026-03-05 11:26:49.839 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=11.71
2026-03-05 11:26:49.840 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 11:26:49.842 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-05 11:26:49.864 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_it_Ticket_Details | queryMs=22.41
2026-03-05 11:26:49.898 | step 2 | route=IT_Ticket | empId=41686 | query=VMS_Comp_login_proc | queryMs=33.5
2026-03-05 11:26:49.899 | step 3 | route=IT_Ticket | empId=41686 | apiMs=129.56 | totalMs=129.56
2026-03-05 11:26:49.899 | step 1 | route=IT_Ticket | empId=41686 | query called at=11:26:49.899
2026-03-05 11:26:49.917 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=17.92
2026-03-05 11:26:49.919 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-05 11:26:49.920 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-05 11:26:49.920 | step 3 | route=IT_Ticket | empId=41686 | apiMs=21.36 | totalMs=21.36
2026-03-05 11:27:03.709 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41686 | query called at=11:27:03.709
2026-03-05 11:27:03.889 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=179.58
2026-03-05 11:27:03.893 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41686 | apiMs=183.80 | totalMs=183.80
2026-03-05 11:27:21.161 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query called at=11:27:21.161
2026-03-05 11:27:21.173 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-05 11:27:21.176 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41686 | apiMs=14.72 | totalMs=14.72
2026-03-05 11:32:47.976 | step 1 | route=IT_TicketPost | empId=41686 | query called at=11:32:47.976
2026-03-05 11:32:48.014 | step 2 | route=IT_TicketPost | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=37.37
2026-03-05 11:32:48.018 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=41.72 | totalMs=41.72
2026-03-05 11:32:48.022 | step 1 | route=IT_TicketPost | empId=41686 | query called at=11:32:48.022
2026-03-05 11:32:48.624 | step 2 | route=IT_TicketPost | empId=41686 | query=IT_Ticket_Save_SPOC | queryMs=599.25
2026-03-05 11:32:48.689 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=667.63 | totalMs=667.63
2026-03-05 11:32:48.690 | step 1 | route=IT_TicketPost | empId=41686 | query called at=11:32:48.690
2026-03-05 11:32:48.707 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.55
2026-03-05 11:32:48.707 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=17.33 | totalMs=17.33
2026-03-05 11:32:48.707 | step 1 | route=IT_TicketPost | empId=41686 | query called at=11:32:48.707
2026-03-05 11:32:48.708 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-05 11:32:48.709 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=1.35 | totalMs=1.35
2026-03-05 11:32:48.932 | step 1 | route=IT_Ticket | empId=41686 | query called at=11:32:48.932
2026-03-05 11:32:48.941 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=9.02
2026-03-05 11:32:48.942 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-05 11:32:48.944 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-05 11:32:48.945 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-05 11:32:48.959 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_it_Ticket_Details | queryMs=13.56
2026-03-05 11:32:48.987 | step 2 | route=IT_Ticket | empId=41686 | query=VMS_Comp_login_proc | queryMs=28.31
2026-03-05 11:32:48.988 | step 3 | route=IT_Ticket | empId=41686 | apiMs=55.84 | totalMs=55.84
2026-03-05 11:32:48.988 | step 1 | route=IT_Ticket | empId=41686 | query called at=11:32:48.988
2026-03-05 11:32:49.000 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=11.3
2026-03-05 11:32:49.001 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-05 11:32:49.002 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-05 11:32:49.002 | step 3 | route=IT_Ticket | empId=41686 | apiMs=14.45 | totalMs=14.45
2026-03-05 11:47:36.768 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:47:36.768
2026-03-05 11:47:36.854 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=85.56
2026-03-05 11:47:36.885 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=26.76
2026-03-05 11:47:36.897 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.08
2026-03-05 11:47:36.910 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-03-05 11:47:36.982 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=71.53
2026-03-05 11:47:37.045 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=62.67
2026-03-05 11:47:37.045 | step 3 | route=IT_Ticket | empId=21471 | apiMs=277.34 | totalMs=277.34
2026-03-05 11:47:37.046 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:47:37.046
2026-03-05 11:47:37.080 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=33.57
2026-03-05 11:47:37.088 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=7.77
2026-03-05 11:47:37.089 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-05 11:47:37.089 | step 3 | route=IT_Ticket | empId=21471 | apiMs=43.70 | totalMs=43.70
2026-03-05 11:47:48.547 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:47:48.547
2026-03-05 11:47:48.587 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=39.12
2026-03-05 11:47:48.591 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-05 11:47:48.596 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-05 11:47:48.600 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-05 11:47:48.601 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-05 11:47:48.635 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=33.2
2026-03-05 11:47:48.635 | step 3 | route=IT_Ticket | empId=21471 | apiMs=88.44 | totalMs=88.44
2026-03-05 11:47:48.636 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:47:48.636
2026-03-05 11:47:48.637 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-05 11:47:48.639 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-05 11:47:48.640 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-05 11:47:48.640 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.58 | totalMs=4.58
2026-03-05 11:48:02.988 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=11:48:02.988
2026-03-05 11:48:03.413 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=425.23
2026-03-05 11:48:03.414 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=426.00 | totalMs=426.00
2026-03-05 11:48:04.797 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=11:48:04.797
2026-03-05 11:48:04.809 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=12.24
2026-03-05 11:48:04.813 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=16.02 | totalMs=16.02
2026-03-05 11:48:45.304 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:48:45.304
2026-03-05 11:48:45.315 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-03-05 11:48:45.319 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=15.05 | totalMs=15.05
2026-03-05 11:48:45.323 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:48:45.323
2026-03-05 11:48:45.344 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=21.37
2026-03-05 11:48:45.349 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=25.74 | totalMs=25.74
2026-03-05 11:48:45.349 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:48:45.349
2026-03-05 11:48:45.378 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.67
2026-03-05 11:48:45.378 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=29.39 | totalMs=29.39
2026-03-05 11:48:45.594 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:48:45.594
2026-03-05 11:48:45.604 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-05 11:48:45.606 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-05 11:48:45.607 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-05 11:48:45.609 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 11:48:45.610 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-05 11:48:45.649 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=38.17
2026-03-05 11:48:45.649 | step 3 | route=IT_Ticket | empId=21471 | apiMs=55.02 | totalMs=55.02
2026-03-05 11:48:45.649 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:48:45.649
2026-03-05 11:48:45.651 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-05 11:48:45.652 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-05 11:48:45.654 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 11:48:45.654 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.66 | totalMs=4.66
2026-03-05 11:49:41.095 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:49:41.095
2026-03-05 11:49:41.137 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=41.45
2026-03-05 11:49:41.137 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=42.30 | totalMs=42.30
2026-03-05 11:49:41.756 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:49:41.756
2026-03-05 11:49:46.755 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=11:49:46.755
2026-03-05 11:49:46.820 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=64.35
2026-03-05 11:49:46.837 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=81.40 | totalMs=81.40
2026-03-05 11:49:46.840 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=11:49:46.840
2026-03-05 11:49:46.849 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.87
2026-03-05 11:49:46.858 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.1
2026-03-05 11:49:46.866 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.13
2026-03-05 11:49:46.867 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=26.63 | totalMs=26.63
2026-03-05 11:49:47.096 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:49:47.096
2026-03-05 11:49:47.110 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=13.68
2026-03-05 11:49:47.111 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=14.48 | totalMs=14.48
2026-03-05 11:49:47.563 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:49:47.563
2026-03-05 12:03:25.449 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:03:25.449
2026-03-05 12:03:25.487 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=37.46
2026-03-05 12:03:25.491 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-05 12:03:25.496 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-05 12:03:25.497 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-05 12:03:25.515 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=18.23
2026-03-05 12:03:25.594 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=78.28
2026-03-05 12:03:25.594 | step 3 | route=IT_Ticket | empId=51415 | apiMs=145.72 | totalMs=145.72
2026-03-05 12:03:25.595 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:03:25.595
2026-03-05 12:03:25.607 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=12.04
2026-03-05 12:03:25.608 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-05 12:03:25.614 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=5.06
2026-03-05 12:03:25.614 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.34 | totalMs=19.34
2026-03-05 12:03:30.610 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:03:30.610
2026-03-05 12:03:30.667 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=56.82
2026-03-05 12:03:30.667 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.73 | totalMs=57.73
2026-03-05 12:03:36.326 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:03:36.326
2026-03-05 12:03:36.338 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-03-05 12:03:36.342 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.89 | totalMs=15.89
2026-03-05 12:03:58.304 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:03:58.304
2026-03-05 12:03:58.327 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=22.49
2026-03-05 12:03:58.331 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=26.90 | totalMs=26.90
2026-03-05 12:03:58.334 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:03:58.334
2026-03-05 12:03:58.346 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=9.23
2026-03-05 12:03:58.348 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.04 | totalMs=14.04
2026-03-05 12:03:58.348 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:03:58.348
2026-03-05 12:03:58.350 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-05 12:03:58.350 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.66 | totalMs=1.66
2026-03-05 12:03:58.351 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:03:58.351
2026-03-05 12:03:58.352 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-05 12:03:58.352 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.33 | totalMs=1.33
2026-03-05 12:04:00.449 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:04:00.449
2026-03-05 12:04:00.459 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-03-05 12:04:00.463 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-05 12:04:00.465 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-05 12:04:00.466 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-05 12:04:00.467 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-05 12:04:00.505 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=37.39
2026-03-05 12:04:00.505 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.23 | totalMs=56.23
2026-03-05 12:04:00.505 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:04:00.505
2026-03-05 12:04:00.507 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-05 12:04:00.508 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-05 12:04:00.510 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-05 12:04:00.510 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.40 | totalMs=4.40
2026-03-05 12:04:13.464 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:04:13.464
2026-03-05 12:04:13.520 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.44
2026-03-05 12:04:13.524 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.76 | totalMs=59.76
2026-03-05 12:04:16.544 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:04:16.544
2026-03-05 12:04:16.573 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=28.81
2026-03-05 12:04:16.576 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=32.90 | totalMs=32.90
2026-03-05 12:04:30.935 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:30.935
2026-03-05 12:04:30.953 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.6
2026-03-05 12:04:30.957 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.04 | totalMs=22.04
2026-03-05 12:04:30.960 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:30.960
2026-03-05 12:04:30.991 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=30.6
2026-03-05 12:04:31.005 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=44.39 | totalMs=44.39
2026-03-05 12:04:31.005 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:31.005
2026-03-05 12:04:31.014 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.71
2026-03-05 12:04:31.014 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.43 | totalMs=9.43
2026-03-05 12:04:31.015 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:31.015
2026-03-05 12:04:31.027 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.74
2026-03-05 12:04:31.027 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.35 | totalMs=12.35
2026-03-05 12:04:32.688 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:04:32.688
2026-03-05 12:04:32.698 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-03-05 12:04:32.702 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-05 12:04:32.703 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-05 12:04:32.705 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-05 12:04:32.706 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-05 12:04:32.727 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=20.64
2026-03-05 12:04:32.727 | step 3 | route=IT_Ticket | empId=51415 | apiMs=39.12 | totalMs=39.12
2026-03-05 12:04:32.728 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:04:32.728
2026-03-05 12:04:32.729 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-03-05 12:04:32.730 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-05 12:04:32.732 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-05 12:04:32.732 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.37 | totalMs=4.37
2026-03-05 12:04:41.842 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:04:41.842
2026-03-05 12:04:41.897 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.43
2026-03-05 12:04:41.901 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.78 | totalMs=58.78
2026-03-05 12:04:44.610 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:04:44.610
2026-03-05 12:04:44.632 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=20.88
2026-03-05 12:04:44.636 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=25.27 | totalMs=25.27
2026-03-05 12:04:54.044 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:54.044
2026-03-05 12:04:54.055 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-05 12:04:54.059 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.60 | totalMs=14.60
2026-03-05 12:04:54.062 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:54.062
2026-03-05 12:04:54.065 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.68
2026-03-05 12:04:54.067 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=4.57 | totalMs=4.57
2026-03-05 12:04:54.067 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:54.067
2026-03-05 12:04:54.069 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-05 12:04:54.069 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.04 | totalMs=2.04
2026-03-05 12:04:54.069 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:54.069
2026-03-05 12:04:54.071 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-05 12:04:54.071 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.60 | totalMs=1.60
2026-03-05 12:04:56.227 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:04:56.227
2026-03-05 12:04:56.237 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-03-05 12:04:56.241 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-05 12:04:56.245 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-05 12:04:56.247 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-05 12:04:56.248 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-03-05 12:04:56.289 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=41.19
2026-03-05 12:04:56.290 | step 3 | route=IT_Ticket | empId=51415 | apiMs=62.62 | totalMs=62.62
2026-03-05 12:04:56.290 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:04:56.290
2026-03-05 12:04:56.292 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-05 12:04:56.293 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-05 12:04:56.294 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-05 12:04:56.294 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.31 | totalMs=4.31
2026-03-05 12:05:12.988 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:05:12.988
2026-03-05 12:05:13.042 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.03
2026-03-05 12:05:13.046 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.48 | totalMs=58.48
2026-03-05 12:05:14.887 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:05:14.887
2026-03-05 12:05:14.899 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.44
2026-03-05 12:05:14.899 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.24 | totalMs=12.24
2026-03-05 12:05:22.219 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:22.219
2026-03-05 12:05:22.229 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-05 12:05:22.230 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.66 | totalMs=10.66
2026-03-05 12:05:22.230 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:22.230
2026-03-05 12:05:22.248 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=17.72
2026-03-05 12:05:22.250 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.99 | totalMs=19.99
2026-03-05 12:05:22.251 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:22.251
2026-03-05 12:05:22.253 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-05 12:05:22.253 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.40 | totalMs=2.40
2026-03-05 12:05:22.253 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:22.253
2026-03-05 12:05:22.255 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-05 12:05:22.255 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.62 | totalMs=1.62
2026-03-05 12:05:24.003 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:05:24.003
2026-03-05 12:05:24.015 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.88
2026-03-05 12:05:24.019 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-05 12:05:24.021 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-05 12:05:24.022 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 12:05:24.024 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-05 12:05:24.055 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=30.8
2026-03-05 12:05:24.055 | step 3 | route=IT_Ticket | empId=51415 | apiMs=52.15 | totalMs=52.15
2026-03-05 12:05:24.056 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:05:24.056
2026-03-05 12:05:24.057 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-05 12:05:24.059 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 12:05:24.060 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 12:05:24.061 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.67 | totalMs=4.67
2026-03-05 12:05:35.198 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:05:35.198
2026-03-05 12:05:35.257 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=58.64
2026-03-05 12:05:35.257 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.45 | totalMs=59.45
2026-03-05 12:05:38.217 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:05:38.217
2026-03-05 12:05:38.242 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=24.94
2026-03-05 12:05:38.243 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=25.76 | totalMs=25.76
2026-03-05 12:05:48.446 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:48.446
2026-03-05 12:05:48.456 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-05 12:05:48.461 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.57 | totalMs=14.57
2026-03-05 12:05:48.465 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:48.465
2026-03-05 12:05:48.468 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3
2026-03-05 12:05:48.470 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.44 | totalMs=5.44
2026-03-05 12:05:48.470 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:48.470
2026-03-05 12:05:48.472 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-05 12:05:48.472 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.97 | totalMs=1.97
2026-03-05 12:05:48.473 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:48.473
2026-03-05 12:05:48.474 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-05 12:05:48.475 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.67 | totalMs=1.67
2026-03-05 12:05:50.293 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:05:50.293
2026-03-05 12:05:50.304 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-05 12:05:50.308 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-05 12:05:50.310 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-05 12:05:50.311 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-05 12:05:50.313 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-05 12:05:50.347 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.9
2026-03-05 12:05:50.347 | step 3 | route=IT_Ticket | empId=51415 | apiMs=53.91 | totalMs=53.91
2026-03-05 12:05:50.348 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:05:50.348
2026-03-05 12:05:50.349 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-05 12:05:50.350 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-05 12:05:50.352 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-05 12:05:50.352 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.28 | totalMs=4.28
2026-03-05 12:05:59.774 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:05:59.774
2026-03-05 12:05:59.831 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.6
2026-03-05 12:05:59.835 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.37 | totalMs=60.37
2026-03-05 12:06:02.787 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:06:02.787
2026-03-05 12:06:02.809 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=21.71
2026-03-05 12:06:02.813 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=26.32 | totalMs=26.32
2026-03-05 12:06:10.628 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:10.628
2026-03-05 12:06:10.638 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-05 12:06:10.639 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.96 | totalMs=10.96
2026-03-05 12:06:10.639 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:10.639
2026-03-05 12:06:10.642 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.35
2026-03-05 12:06:10.645 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.87 | totalMs=5.87
2026-03-05 12:06:10.645 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:10.645
2026-03-05 12:06:10.648 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-03-05 12:06:10.648 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.72 | totalMs=2.72
2026-03-05 12:06:10.649 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:10.649
2026-03-05 12:06:10.650 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-05 12:06:10.650 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.72 | totalMs=1.72
2026-03-05 12:06:12.343 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:06:12.343
2026-03-05 12:06:12.359 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.12
2026-03-05 12:06:12.369 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=6.59
2026-03-05 12:06:12.380 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.62
2026-03-05 12:06:12.390 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.77
2026-03-05 12:06:12.402 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=12.1
2026-03-05 12:06:12.480 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=76.87
2026-03-05 12:06:12.480 | step 3 | route=IT_Ticket | empId=51415 | apiMs=137.15 | totalMs=137.15
2026-03-05 12:06:12.480 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:06:12.480
2026-03-05 12:06:12.489 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.85
2026-03-05 12:06:12.500 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=10.93
2026-03-05 12:06:12.510 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=9.62
2026-03-05 12:06:12.510 | step 3 | route=IT_Ticket | empId=51415 | apiMs=29.84 | totalMs=29.84
2026-03-05 12:06:22.107 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:06:22.107
2026-03-05 12:06:22.163 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.48
2026-03-05 12:06:22.167 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.21 | totalMs=60.21
2026-03-05 12:06:25.631 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:06:25.631
2026-03-05 12:06:25.643 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.47
2026-03-05 12:06:25.647 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.34 | totalMs=16.34
2026-03-05 12:06:31.739 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:31.739
2026-03-05 12:06:31.753 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.5
2026-03-05 12:06:31.757 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.97 | totalMs=17.97
2026-03-05 12:06:31.760 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:31.760
2026-03-05 12:06:31.764 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.98
2026-03-05 12:06:31.766 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.26 | totalMs=5.26
2026-03-05 12:06:31.766 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:31.766
2026-03-05 12:06:31.768 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-05 12:06:31.768 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.80 | totalMs=1.80
2026-03-05 12:06:31.768 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:31.768
2026-03-05 12:06:31.770 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-05 12:06:31.770 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.82 | totalMs=1.82
2026-03-05 12:06:33.529 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:06:33.529
2026-03-05 12:06:33.539 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-05 12:06:33.545 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-05 12:06:33.551 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-05 12:06:33.552 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-05 12:06:33.554 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-05 12:06:33.572 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=17.62
2026-03-05 12:06:33.572 | step 3 | route=IT_Ticket | empId=51415 | apiMs=43.05 | totalMs=43.05
2026-03-05 12:06:33.573 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:06:33.573
2026-03-05 12:06:33.574 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-05 12:06:33.575 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-05 12:06:33.577 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-05 12:06:33.577 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.27 | totalMs=4.27
2026-03-05 12:06:45.515 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:06:45.515
2026-03-05 12:06:45.570 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.62
2026-03-05 12:06:45.575 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.32 | totalMs=59.32
2026-03-05 12:06:53.735 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:06:53.735
2026-03-05 12:06:53.747 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-03-05 12:06:53.751 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.80 | totalMs=15.80
2026-03-05 12:07:03.014 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:03.014
2026-03-05 12:07:03.026 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-05 12:07:03.026 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.73 | totalMs=11.73
2026-03-05 12:07:03.026 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:03.026
2026-03-05 12:07:03.029 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1.74
2026-03-05 12:07:03.030 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.67 | totalMs=3.67
2026-03-05 12:07:03.031 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:03.031
2026-03-05 12:07:03.032 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-05 12:07:03.032 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.89 | totalMs=1.89
2026-03-05 12:07:03.033 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:03.033
2026-03-05 12:07:03.034 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-05 12:07:03.034 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.44 | totalMs=1.44
2026-03-05 12:07:05.336 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:07:05.336
2026-03-05 12:07:05.346 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-05 12:07:05.351 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-05 12:07:05.355 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 12:07:05.357 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 12:07:05.358 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-05 12:07:05.394 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.78
2026-03-05 12:07:05.394 | step 3 | route=IT_Ticket | empId=51415 | apiMs=58.06 | totalMs=58.06
2026-03-05 12:07:05.394 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:07:05.394
2026-03-05 12:07:05.396 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-05 12:07:05.397 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-05 12:07:05.399 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-05 12:07:05.399 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.90 | totalMs=4.90
2026-03-05 12:07:27.793 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:07:27.793
2026-03-05 12:07:27.850 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.64
2026-03-05 12:07:27.851 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=57.65 | totalMs=57.65
2026-03-05 12:07:28.238 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:07:28.238
2026-03-05 12:07:48.334 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:07:48.334
2026-03-05 12:07:48.366 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=32.1
2026-03-05 12:07:48.383 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=8.62
2026-03-05 12:07:48.391 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2.15
2026-03-05 12:07:48.423 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2.03
2026-03-05 12:07:48.440 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.5
2026-03-05 12:07:48.445 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2.13
2026-03-05 12:07:48.449 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.52
2026-03-05 12:07:48.459 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=8.26
2026-03-05 12:07:48.466 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=132.62 | totalMs=132.62
2026-03-05 12:07:48.467 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:07:48.467
2026-03-05 12:07:48.469 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-05 12:07:48.470 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-05 12:07:48.471 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-05 12:07:48.472 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.96 | totalMs=4.96
2026-03-05 12:07:51.488 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:07:51.488
2026-03-05 12:07:51.489 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-05 12:07:51.494 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-05 12:07:51.498 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-05 12:07:51.502 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=14.07 | totalMs=14.07
2026-03-05 12:07:53.208 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:07:53.208
2026-03-05 12:07:53.210 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-05 12:07:53.211 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-05 12:07:53.213 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-05 12:07:53.213 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.24 | totalMs=5.24
2026-03-05 12:07:54.416 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:07:54.416
2026-03-05 12:07:54.418 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-05 12:07:54.420 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-05 12:07:54.421 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-05 12:07:54.421 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.41 | totalMs=5.41
2026-03-05 12:07:55.416 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:07:55.416
2026-03-05 12:07:55.418 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-05 12:07:55.419 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-05 12:07:55.421 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-05 12:07:55.421 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.75 | totalMs=4.75
2026-03-05 12:07:56.318 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:07:56.318
2026-03-05 12:07:56.320 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-05 12:07:56.321 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-05 12:07:56.322 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-05 12:07:56.323 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.08 | totalMs=5.08
2026-03-05 12:07:57.456 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:07:57.456
2026-03-05 12:07:57.458 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-05 12:07:57.460 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-05 12:07:57.461 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-05 12:07:57.461 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.87 | totalMs=4.87
2026-03-05 12:07:58.902 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:07:58.902
2026-03-05 12:07:58.904 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-05 12:07:58.905 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-05 12:07:58.906 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-05 12:07:58.907 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.97 | totalMs=4.97
2026-03-05 12:08:00.630 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:08:00.630
2026-03-05 12:08:00.672 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=41.92
2026-03-05 12:08:00.672 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=42.64 | totalMs=42.64
2026-03-05 12:08:01.053 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:01.053
2026-03-05 12:08:03.918 | step 1 | route=IT_Ticket | empId=7080 | query called at=12:08:03.918
2026-03-05 12:08:03.928 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-05 12:08:03.933 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-05 12:08:03.934 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-05 12:08:03.936 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-05 12:08:03.937 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-05 12:08:03.971 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=33.75
2026-03-05 12:08:03.972 | step 3 | route=IT_Ticket | empId=7080 | apiMs=54.24 | totalMs=54.24
2026-03-05 12:08:03.972 | step 1 | route=IT_Ticket | empId=7080 | query called at=12:08:03.972
2026-03-05 12:08:03.974 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-05 12:08:03.975 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-05 12:08:03.977 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-05 12:08:03.977 | step 3 | route=IT_Ticket | empId=7080 | apiMs=4.69 | totalMs=4.69
2026-03-05 12:08:33.520 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7080 | query called at=12:08:33.520
2026-03-05 12:08:33.657 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=136.33
2026-03-05 12:08:33.660 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7080 | apiMs=139.95 | totalMs=139.95
2026-03-05 12:08:38.300 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query called at=12:08:38.300
2026-03-05 12:08:38.318 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=17.36
2026-03-05 12:08:38.318 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=7080 | apiMs=18.23 | totalMs=18.23
2026-03-05 12:11:59.200 | step 1 | route=IT_TicketPost | empId=7080 | query called at=12:11:59.200
2026-03-05 12:11:59.211 | step 2 | route=IT_TicketPost | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-05 12:11:59.215 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=15.45 | totalMs=15.45
2026-03-05 12:11:59.230 | step 1 | route=IT_TicketPost | empId=7080 | query called at=12:11:59.230
2026-03-05 12:11:59.248 | step 2 | route=IT_TicketPost | empId=7080 | query=IT_Ticket_Save_SPOC | queryMs=17.64
2026-03-05 12:11:59.250 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=19.99 | totalMs=19.99
2026-03-05 12:11:59.250 | step 1 | route=IT_TicketPost | empId=7080 | query called at=12:11:59.250
2026-03-05 12:11:59.252 | step 2 | route=IT_TicketPost | empId=7080 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-05 12:11:59.252 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=2.28 | totalMs=2.28
2026-03-05 12:11:59.470 | step 1 | route=IT_Ticket | empId=7080 | query called at=12:11:59.470
2026-03-05 12:11:59.481 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-05 12:11:59.482 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-05 12:11:59.484 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-05 12:11:59.485 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-05 12:11:59.486 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-05 12:11:59.520 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=33.16
2026-03-05 12:11:59.520 | step 3 | route=IT_Ticket | empId=7080 | apiMs=49.77 | totalMs=49.77
2026-03-05 12:11:59.521 | step 1 | route=IT_Ticket | empId=7080 | query called at=12:11:59.521
2026-03-05 12:11:59.522 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-05 12:11:59.524 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-05 12:11:59.525 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-05 12:11:59.525 | step 3 | route=IT_Ticket | empId=7080 | apiMs=4.50 | totalMs=4.50
2026-03-05 12:12:25.695 | step 1 | route=IT_Ticket_Report | empId=7080 | query called at=12:12:25.695
2026-03-05 12:12:26.093 | step 2 | route=IT_Ticket_Report | empId=7080 | query=kpi_it_ticket_report_page_proc | queryMs=397.27
2026-03-05 12:12:26.094 | step 3 | route=IT_Ticket_Report | empId=7080 | apiMs=398.50 | totalMs=398.50
2026-03-05 12:12:26.594 | step 4 | route=pageRenderd | empId=7080 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:12:26.594
2026-03-05 12:16:16.293 | step 1 | route=IT_Ticket | empId=64160 | query called at=12:16:16.293
2026-03-05 12:16:16.348 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=54.92
2026-03-05 12:16:16.357 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=5.47
2026-03-05 12:16:16.365 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=4.45
2026-03-05 12:16:16.366 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-05 12:16:16.388 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_it_Ticket_Details | queryMs=21.12
2026-03-05 12:16:16.415 | step 2 | route=IT_Ticket | empId=64160 | query=VMS_Comp_login_proc | queryMs=27.42
2026-03-05 12:16:16.416 | step 3 | route=IT_Ticket | empId=64160 | apiMs=122.94 | totalMs=122.94
2026-03-05 12:16:16.416 | step 1 | route=IT_Ticket | empId=64160 | query called at=12:16:16.416
2026-03-05 12:16:16.431 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=14.09
2026-03-05 12:16:16.432 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-05 12:16:16.433 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-05 12:16:16.433 | step 3 | route=IT_Ticket | empId=64160 | apiMs=17.07 | totalMs=17.07
2026-03-05 12:16:46.760 | step 1 | route=HW_TicketFun | empId= | query called at=12:16:46.760
2026-03-05 12:16:46.771 | step 2 | route=HW_TicketFun | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=9.95
2026-03-05 12:16:46.775 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.80 | totalMs=14.80
2026-03-05 12:19:10.190 | step 1 | route=HW_TicketPost | empId=64160 | query called at=12:19:10.190
2026-03-05 12:19:10.225 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=33.68
2026-03-05 12:19:10.229 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=38.85 | totalMs=38.85
2026-03-05 12:19:10.233 | step 1 | route=HW_TicketPost | empId=64160 | query called at=12:19:10.233
2026-03-05 12:19:10.241 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.49
2026-03-05 12:19:10.241 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=8.35 | totalMs=8.35
2026-03-05 12:19:10.242 | step 1 | route=HW_TicketPost | empId=64160 | query called at=12:19:10.242
2026-03-05 12:19:10.250 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=7.54
2026-03-05 12:19:10.250 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=8.17 | totalMs=8.17
2026-03-05 12:19:10.250 | step 1 | route=HW_TicketPost | empId=64160 | query called at=12:19:10.250
2026-03-05 12:19:10.330 | step 2 | route=HW_TicketPost | empId=64160 | query=hw_ticket_save_proc_kpi | queryMs=79.41
2026-03-05 12:19:10.343 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=92.25 | totalMs=92.25
2026-03-05 12:19:10.564 | step 1 | route=IT_Ticket | empId=64160 | query called at=12:19:10.564
2026-03-05 12:19:10.579 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=14.9
2026-03-05 12:19:10.588 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=7.8
2026-03-05 12:19:10.596 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-03-05 12:19:10.604 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-03-05 12:19:10.632 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_it_Ticket_Details | queryMs=27.75
2026-03-05 12:19:10.674 | step 2 | route=IT_Ticket | empId=64160 | query=VMS_Comp_login_proc | queryMs=41.27
2026-03-05 12:19:10.674 | step 3 | route=IT_Ticket | empId=64160 | apiMs=110.16 | totalMs=110.16
2026-03-05 12:19:10.675 | step 1 | route=IT_Ticket | empId=64160 | query called at=12:19:10.675
2026-03-05 12:19:10.682 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=7.2
2026-03-05 12:19:10.691 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-05 12:19:10.699 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-03-05 12:19:10.699 | step 3 | route=IT_Ticket | empId=64160 | apiMs=24.58 | totalMs=24.58
2026-03-05 12:20:43.374 | step 1 | route=IT_Ticket | empId=49380 | query called at=12:20:43.374
2026-03-05 12:20:43.389 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=13.91
2026-03-05 12:20:43.394 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-05 12:20:43.398 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 12:20:43.400 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-05 12:20:43.401 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-05 12:20:43.435 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=33.69
2026-03-05 12:20:43.436 | step 3 | route=IT_Ticket | empId=49380 | apiMs=61.65 | totalMs=61.65
2026-03-05 12:20:43.436 | step 1 | route=IT_Ticket | empId=49380 | query called at=12:20:43.436
2026-03-05 12:20:43.438 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-05 12:20:43.439 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-05 12:20:43.441 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-05 12:20:43.441 | step 3 | route=IT_Ticket | empId=49380 | apiMs=4.99 | totalMs=4.99
2026-03-05 12:21:06.708 | step 1 | route=HW_TicketFun | empId= | query called at=12:21:06.708
2026-03-05 12:21:06.718 | step 2 | route=HW_TicketFun | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=9.93
2026-03-05 12:21:06.722 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.53 | totalMs=14.53
2026-03-05 12:22:27.473 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:22:27.473
2026-03-05 12:22:27.483 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-03-05 12:22:27.488 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-03-05 12:22:27.489 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-05 12:22:27.491 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-05 12:22:27.492 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-05 12:22:27.561 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=67.71
2026-03-05 12:22:27.561 | step 3 | route=IT_Ticket | empId=55868 | apiMs=88.06 | totalMs=88.06
2026-03-05 12:22:27.561 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:22:27.561
2026-03-05 12:22:27.563 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-05 12:22:27.564 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-05 12:22:27.566 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-05 12:22:27.566 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.70 | totalMs=4.70
2026-03-05 12:22:32.030 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=12:22:32.030
2026-03-05 12:22:32.077 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=46.76
2026-03-05 12:22:32.077 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=47.53 | totalMs=47.53
2026-03-05 12:22:32.720 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:32.720
2026-03-05 12:22:56.903 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=12:22:56.903
2026-03-05 12:22:57.001 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=97.21
2026-03-05 12:22:57.004 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=101.23 | totalMs=101.23
2026-03-05 12:22:59.189 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=12:22:59.189
2026-03-05 12:22:59.200 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-03-05 12:22:59.204 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=14.97 | totalMs=14.97
2026-03-05 12:24:26.935 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:24:26.935
2026-03-05 12:24:26.969 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=32.53
2026-03-05 12:24:26.973 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=37.61 | totalMs=37.61
2026-03-05 12:24:26.977 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:24:26.977
2026-03-05 12:24:26.985 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.83
2026-03-05 12:24:26.985 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=8.54 | totalMs=8.54
2026-03-05 12:24:26.986 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:24:26.986
2026-03-05 12:24:26.994 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=7.57
2026-03-05 12:24:26.994 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=8.19 | totalMs=8.19
2026-03-05 12:24:26.994 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:24:26.994
2026-03-05 12:24:27.078 | step 2 | route=HW_TicketPost | empId=49380 | query=hw_ticket_save_proc_kpi | queryMs=83.04 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (YUVARAJ K/GGA0892, 4, CARTRIDGE REFIL, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=YUVARAJ K/GGA0892,@type_iss=4,@issue_Describ=CARTRIDGE REFIL,@severity=1,@compid=5,@date=05-Mar-2026,@Emplno=49380,@filepath=,@filepath2=,@mod_id=1)
2026-03-05 12:24:27.108 | step 5 | route=HW_TicketPost | empId=49380 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (YUVARAJ K/GGA0892, 4, CARTRIDGE REFIL, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=YUVARAJ K/GGA0892,@type_iss=4,@issue_Describ=CARTRIDGE REFIL,@severity=1,@compid=5,@date=05-Mar-2026,@Emplno=49380,@filepath=,@filepath2=,@mod_id=1)
2026-03-05 12:24:27.347 | step 1 | route=IT_Ticket | empId=49380 | query called at=12:24:27.347
2026-03-05 12:24:27.362 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=14.71
2026-03-05 12:24:27.370 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=7.83
2026-03-05 12:24:27.378 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-03-05 12:24:27.387 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-03-05 12:24:27.395 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=8.11
2026-03-05 12:24:27.431 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=35.58
2026-03-05 12:24:27.431 | step 3 | route=IT_Ticket | empId=49380 | apiMs=84.77 | totalMs=84.77
2026-03-05 12:24:27.432 | step 1 | route=IT_Ticket | empId=49380 | query called at=12:24:27.432
2026-03-05 12:24:27.440 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=7.24
2026-03-05 12:24:27.448 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-05 12:24:27.456 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-03-05 12:24:27.457 | step 3 | route=IT_Ticket | empId=49380 | apiMs=24.63 | totalMs=24.63
2026-03-05 12:24:34.612 | step 1 | route=HW_TicketFun | empId= | query called at=12:24:34.612
2026-03-05 12:24:34.627 | step 2 | route=HW_TicketFun | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=14.95
2026-03-05 12:24:34.628 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.97 | totalMs=15.97
2026-03-05 12:24:42.727 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:24:42.727
2026-03-05 12:24:42.755 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=26.99
2026-03-05 12:24:42.759 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=31.35 | totalMs=31.35
2026-03-05 12:24:42.762 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:24:42.762
2026-03-05 12:24:42.764 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-05 12:24:42.764 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=2.33 | totalMs=2.33
2026-03-05 12:24:42.765 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:24:42.765
2026-03-05 12:24:42.766 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-05 12:24:42.767 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=1.90 | totalMs=1.90
2026-03-05 12:24:42.767 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:24:42.767
2026-03-05 12:24:42.769 | step 2 | route=HW_TicketPost | empId=49380 | query=hw_ticket_save_proc_kpi | queryMs=1.92 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (YUVARAJ K/GGA0892, 4, CARTRIDGE REFIL, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=YUVARAJ K/GGA0892,@type_iss=4,@issue_Describ=CARTRIDGE REFIL,@severity=1,@compid=5,@date=05-Mar-2026,@Emplno=49380,@filepath=,@filepath2=,@mod_id=1)
2026-03-05 12:24:42.775 | step 5 | route=HW_TicketPost | empId=49380 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (YUVARAJ K/GGA0892, 4, CARTRIDGE REFIL, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=YUVARAJ K/GGA0892,@type_iss=4,@issue_Describ=CARTRIDGE REFIL,@severity=1,@compid=5,@date=05-Mar-2026,@Emplno=49380,@filepath=,@filepath2=,@mod_id=1)
2026-03-05 12:24:43.015 | step 1 | route=IT_Ticket | empId=49380 | query called at=12:24:43.015
2026-03-05 12:24:43.026 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-05 12:24:43.027 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-05 12:24:43.029 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-05 12:24:43.030 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 12:24:43.032 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-05 12:24:43.066 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=33.68
2026-03-05 12:24:43.066 | step 3 | route=IT_Ticket | empId=49380 | apiMs=50.93 | totalMs=50.93
2026-03-05 12:24:43.067 | step 1 | route=IT_Ticket | empId=49380 | query called at=12:24:43.067
2026-03-05 12:24:43.068 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-05 12:24:43.069 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 12:24:43.071 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-05 12:24:43.071 | step 3 | route=IT_Ticket | empId=49380 | apiMs=4.50 | totalMs=4.50
2026-03-05 12:24:49.711 | step 1 | route=HW_TicketFun | empId= | query called at=12:24:49.711
2026-03-05 12:24:49.722 | step 2 | route=HW_TicketFun | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=9.94
2026-03-05 12:24:49.726 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.59 | totalMs=14.59
2026-03-05 12:25:04.699 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:25:04.699
2026-03-05 12:25:04.750 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=50.35
2026-03-05 12:25:04.754 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=54.63 | totalMs=54.63
2026-03-05 12:25:04.757 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:25:04.757
2026-03-05 12:25:04.767 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.57
2026-03-05 12:25:04.768 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=10.39 | totalMs=10.39
2026-03-05 12:25:04.768 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:25:04.768
2026-03-05 12:25:04.776 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=7.6
2026-03-05 12:25:04.776 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=8.30 | totalMs=8.30
2026-03-05 12:25:04.777 | step 1 | route=HW_TicketPost | empId=49380 | query called at=12:25:04.777
2026-03-05 12:25:04.789 | step 2 | route=HW_TicketPost | empId=49380 | query=hw_ticket_save_proc_kpi | queryMs=11.93
2026-03-05 12:25:04.822 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=45.43 | totalMs=45.43
2026-03-05 12:25:05.062 | step 1 | route=IT_Ticket | empId=49380 | query called at=12:25:05.062
2026-03-05 12:25:05.072 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-05 12:25:05.074 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-05 12:25:05.075 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-05 12:25:05.077 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-05 12:25:05.078 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-05 12:25:05.104 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=25.83
2026-03-05 12:25:05.104 | step 3 | route=IT_Ticket | empId=49380 | apiMs=42.32 | totalMs=42.32
2026-03-05 12:25:05.105 | step 1 | route=IT_Ticket | empId=49380 | query called at=12:25:05.105
2026-03-05 12:25:05.106 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 12:25:05.107 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-05 12:25:05.109 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-05 12:25:05.109 | step 3 | route=IT_Ticket | empId=49380 | apiMs=4.34 | totalMs=4.34
2026-03-05 12:25:52.227 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:25:52.227
2026-03-05 12:25:52.237 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-05 12:25:52.240 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=13.61 | totalMs=13.61
2026-03-05 12:25:52.244 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:25:52.244
2026-03-05 12:25:52.251 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=6.95
2026-03-05 12:25:52.253 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=8.76 | totalMs=8.76
2026-03-05 12:25:52.253 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:25:52.253
2026-03-05 12:25:52.254 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-05 12:25:52.255 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=1.84 | totalMs=1.84
2026-03-05 12:25:56.013 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:25:56.013
2026-03-05 12:25:56.023 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-05 12:25:56.027 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-05 12:25:56.029 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-05 12:25:56.030 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-05 12:25:56.032 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.55
2026-03-05 12:25:56.061 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=28.79
2026-03-05 12:25:56.062 | step 3 | route=IT_Ticket | empId=55868 | apiMs=48.70 | totalMs=48.70
2026-03-05 12:25:56.062 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:25:56.062
2026-03-05 12:25:56.063 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-05 12:25:56.065 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-05 12:25:56.066 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-05 12:25:56.067 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.73 | totalMs=4.73
2026-03-05 12:26:21.922 | step 1 | route=IT_Ticket | empId=57185 | query called at=12:26:21.922
2026-03-05 12:26:21.933 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-05 12:26:21.938 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-05 12:26:21.942 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-05 12:26:21.944 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-05 12:26:21.945 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-05 12:26:21.979 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=33.77
2026-03-05 12:26:21.980 | step 3 | route=IT_Ticket | empId=57185 | apiMs=57.88 | totalMs=57.88
2026-03-05 12:26:21.980 | step 1 | route=IT_Ticket | empId=57185 | query called at=12:26:21.980
2026-03-05 12:26:21.982 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-05 12:26:21.983 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-05 12:26:21.984 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-05 12:26:21.985 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.67 | totalMs=4.67
2026-03-05 12:26:31.134 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=12:26:31.134
2026-03-05 12:26:31.444 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=308.85
2026-03-05 12:26:31.447 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=313.40 | totalMs=313.40
2026-03-05 12:26:35.145 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=12:26:35.145
2026-03-05 12:26:35.157 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-03-05 12:26:35.161 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=16.42 | totalMs=16.42
2026-03-05 12:27:09.582 | step 1 | route=IT_TicketPost | empId=57185 | query called at=12:27:09.582
2026-03-05 12:27:09.592 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-05 12:27:09.596 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=14.32 | totalMs=14.32
2026-03-05 12:27:09.599 | step 1 | route=IT_TicketPost | empId=57185 | query called at=12:27:09.599
2026-03-05 12:27:09.615 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=15.77
2026-03-05 12:27:09.618 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=18.46 | totalMs=18.46
2026-03-05 12:27:09.618 | step 1 | route=IT_TicketPost | empId=57185 | query called at=12:27:09.618
2026-03-05 12:27:09.620 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-05 12:27:09.621 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.45 | totalMs=2.45
2026-03-05 12:27:09.621 | step 1 | route=IT_TicketPost | empId=57185 | query called at=12:27:09.621
2026-03-05 12:27:09.622 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-05 12:27:09.623 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.72 | totalMs=1.72
2026-03-05 12:27:10.139 | step 1 | route=IT_Ticket | empId=57185 | query called at=12:27:10.139
2026-03-05 12:27:10.148 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.19
2026-03-05 12:27:10.150 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-05 12:27:10.151 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-05 12:27:10.152 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-05 12:27:10.153 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-05 12:27:10.178 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=24.38
2026-03-05 12:27:10.178 | step 3 | route=IT_Ticket | empId=57185 | apiMs=39.86 | totalMs=39.86
2026-03-05 12:27:10.179 | step 1 | route=IT_Ticket | empId=57185 | query called at=12:27:10.179
2026-03-05 12:27:10.187 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=7.62
2026-03-05 12:27:10.195 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-03-05 12:27:10.204 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-03-05 12:27:10.204 | step 3 | route=IT_Ticket | empId=57185 | apiMs=25.20 | totalMs=25.20
2026-03-05 12:28:30.347 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=12:28:30.347
2026-03-05 12:28:30.413 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=65.31
2026-03-05 12:28:30.418 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=70.57 | totalMs=70.57
2026-03-05 12:28:31.180 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:28:31.180
2026-03-05 12:28:37.288 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=12:28:37.288
2026-03-05 12:28:37.313 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=24.55
2026-03-05 12:28:37.319 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=30.96 | totalMs=30.96
2026-03-05 12:28:37.323 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=12:28:37.323
2026-03-05 12:28:37.325 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-05 12:28:37.326 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-05 12:28:37.327 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-05 12:28:37.328 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=5.03 | totalMs=5.03
2026-03-05 12:28:37.582 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=12:28:37.582
2026-03-05 12:28:37.604 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=21.02
2026-03-05 12:28:37.604 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=21.79 | totalMs=21.79
2026-03-05 12:28:38.441 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:28:38.441
2026-03-05 12:29:08.467 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=12:29:08.467
2026-03-05 12:29:08.489 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=21.58
2026-03-05 12:29:08.489 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=22.48 | totalMs=22.48
2026-03-05 12:29:10.116 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:10.116
2026-03-05 12:29:14.669 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=12:29:14.669
2026-03-05 12:29:14.707 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=37.76
2026-03-05 12:29:14.713 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=44.05 | totalMs=44.05
2026-03-05 12:29:14.716 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=12:29:14.716
2026-03-05 12:29:14.721 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-05 12:29:14.723 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-05 12:29:14.724 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-05 12:29:14.724 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=7.99 | totalMs=7.99
2026-03-05 12:29:18.497 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=12:29:18.497
2026-03-05 12:29:18.518 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=20.52
2026-03-05 12:29:18.522 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=24.85 | totalMs=24.85
2026-03-05 12:29:19.440 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:19.440
2026-03-05 13:03:39.668 | step 1 | route=IT_Ticket | empId=43200 | query called at=13:03:39.668
2026-03-05 13:03:39.702 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=33.52
2026-03-05 13:03:39.704 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-05 13:03:39.705 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-05 13:03:39.707 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-05 13:03:39.729 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=22.12
2026-03-05 13:03:39.763 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=33.05
2026-03-05 13:03:39.763 | step 3 | route=IT_Ticket | empId=43200 | apiMs=94.76 | totalMs=94.76
2026-03-05 13:03:39.763 | step 1 | route=IT_Ticket | empId=43200 | query called at=13:03:39.763
2026-03-05 13:03:39.782 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=18.11
2026-03-05 13:03:39.783 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-05 13:03:39.784 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-05 13:03:39.785 | step 3 | route=IT_Ticket | empId=43200 | apiMs=21.46 | totalMs=21.46
2026-03-05 13:03:45.881 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=13:03:45.881
2026-03-05 13:03:45.988 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=106.44
2026-03-05 13:03:45.989 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=107.38 | totalMs=107.38
2026-03-05 13:03:48.871 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=13:03:48.871
2026-03-05 13:03:48.883 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.71
2026-03-05 13:03:48.886 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=15.65 | totalMs=15.65
2026-03-05 13:04:53.777 | step 1 | route=IT_TicketPost | empId=43200 | query called at=13:04:53.777
2026-03-05 13:04:53.788 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-05 13:04:53.792 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.52 | totalMs=14.52
2026-03-05 13:04:53.795 | step 1 | route=IT_TicketPost | empId=43200 | query called at=13:04:53.795
2026-03-05 13:04:53.881 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=84.83
2026-03-05 13:04:53.886 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=90.37 | totalMs=90.37
2026-03-05 13:04:53.886 | step 1 | route=IT_TicketPost | empId=43200 | query called at=13:04:53.886
2026-03-05 13:04:53.888 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-05 13:04:53.888 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.21 | totalMs=2.21
2026-03-05 13:04:53.889 | step 1 | route=IT_TicketPost | empId=43200 | query called at=13:04:53.889
2026-03-05 13:04:53.890 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-05 13:04:53.890 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.63 | totalMs=1.63
2026-03-05 13:04:55.595 | step 1 | route=IT_Ticket | empId=43200 | query called at=13:04:55.595
2026-03-05 13:04:55.605 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-05 13:04:55.610 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-05 13:04:55.611 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-05 13:04:55.613 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 13:04:55.614 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-05 13:04:55.649 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=34.06
2026-03-05 13:04:55.649 | step 3 | route=IT_Ticket | empId=43200 | apiMs=54.06 | totalMs=54.06
2026-03-05 13:04:55.649 | step 1 | route=IT_Ticket | empId=43200 | query called at=13:04:55.649
2026-03-05 13:04:55.651 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-05 13:04:55.652 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-05 13:04:55.654 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-05 13:04:55.654 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.67 | totalMs=4.67
2026-03-05 13:05:00.474 | step 1 | route=IT_Ticket | empId=56832 | query called at=13:05:00.474
2026-03-05 13:05:00.485 | step 2 | route=IT_Ticket | empId=56832 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-05 13:05:00.489 | step 2 | route=IT_Ticket | empId=56832 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-05 13:05:00.494 | step 2 | route=IT_Ticket | empId=56832 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-05 13:05:00.495 | step 2 | route=IT_Ticket | empId=56832 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-05 13:05:00.496 | step 2 | route=IT_Ticket | empId=56832 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-05 13:05:00.530 | step 2 | route=IT_Ticket | empId=56832 | query=VMS_Comp_login_proc | queryMs=32.91
2026-03-05 13:05:00.530 | step 3 | route=IT_Ticket | empId=56832 | apiMs=56.04 | totalMs=56.04
2026-03-05 13:05:00.531 | step 1 | route=IT_Ticket | empId=56832 | query called at=13:05:00.531
2026-03-05 13:05:00.532 | step 2 | route=IT_Ticket | empId=56832 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-05 13:05:00.533 | step 2 | route=IT_Ticket | empId=56832 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-05 13:05:00.535 | step 2 | route=IT_Ticket | empId=56832 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-05 13:05:00.535 | step 3 | route=IT_Ticket | empId=56832 | apiMs=4.40 | totalMs=4.40
2026-03-05 13:05:06.389 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=13:05:06.389
2026-03-05 13:05:06.435 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=45.27
2026-03-05 13:05:06.438 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=49.37 | totalMs=49.37
2026-03-05 13:05:07.090 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:05:07.090
2026-03-05 13:05:35.469 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=13:05:35.469
2026-03-05 13:05:35.529 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=58.98
2026-03-05 13:05:35.537 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=1.93
2026-03-05 13:05:35.674 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=131.74
2026-03-05 13:05:35.678 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=1.29
2026-03-05 13:05:35.681 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=1.45
2026-03-05 13:05:35.683 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=1.11
2026-03-05 13:05:35.685 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=215.44 | totalMs=215.44
2026-03-05 13:05:35.685 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=13:05:35.685
2026-03-05 13:05:35.687 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-05 13:05:35.688 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-05 13:05:35.689 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-05 13:05:35.689 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=4.08 | totalMs=4.08
2026-03-05 13:05:38.247 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=13:05:38.247
2026-03-05 13:05:38.249 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-05 13:05:38.253 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-05 13:05:38.258 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-05 13:05:38.261 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=14.30 | totalMs=14.30
2026-03-05 13:05:39.677 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=13:05:39.677
2026-03-05 13:05:39.678 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-05 13:05:39.679 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-05 13:05:39.681 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-05 13:05:39.681 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=4.13 | totalMs=4.13
2026-03-05 13:05:39.850 | step 1 | route=IT_Ticket_Report | empId=21248 | query called at=13:05:39.850
2026-03-05 13:05:40.138 | step 2 | route=IT_Ticket_Report | empId=21248 | query=kpi_it_ticket_report_page_proc | queryMs=284.71
2026-03-05 13:05:40.141 | step 3 | route=IT_Ticket_Report | empId=21248 | apiMs=291.82 | totalMs=291.82
2026-03-05 13:05:40.822 | step 4 | route=pageRenderd | empId=21248 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:05:40.822
2026-03-05 13:05:41.432 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=13:05:41.432
2026-03-05 13:05:41.434 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-05 13:05:41.435 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-05 13:05:41.437 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-05 13:05:41.437 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=4.80 | totalMs=4.80
2026-03-05 13:05:42.586 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=13:05:42.586
2026-03-05 13:05:42.588 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-05 13:05:42.589 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-05 13:05:42.590 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-05 13:05:42.591 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=4.50 | totalMs=4.50
2026-03-05 13:05:44.686 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=13:05:44.686
2026-03-05 13:05:44.688 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-05 13:05:44.689 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-05 13:05:44.691 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-05 13:05:44.691 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=5.62 | totalMs=5.62
2026-03-05 13:05:45.822 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=13:05:45.822
2026-03-05 13:05:45.841 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=18.98
2026-03-05 13:05:45.841 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=19.80 | totalMs=19.80
2026-03-05 13:05:46.176 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:05:46.176
2026-03-05 13:06:11.734 | step 1 | route=IT_Ticket | empId=46290 | query called at=13:06:11.734
2026-03-05 13:06:11.744 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-03-05 13:06:11.749 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-05 13:06:11.750 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-05 13:06:11.751 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-05 13:06:11.753 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-05 13:06:11.777 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=23.95
2026-03-05 13:06:11.777 | step 3 | route=IT_Ticket | empId=46290 | apiMs=43.07 | totalMs=43.07
2026-03-05 13:06:11.778 | step 1 | route=IT_Ticket | empId=46290 | query called at=13:06:11.778
2026-03-05 13:06:11.779 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-05 13:06:11.780 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-05 13:06:11.782 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-05 13:06:11.782 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.35 | totalMs=4.35
2026-03-05 13:06:21.668 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=13:06:21.668
2026-03-05 13:06:21.974 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=306.38
2026-03-05 13:06:21.979 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=310.98 | totalMs=310.98
2026-03-05 13:06:23.652 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=13:06:23.652
2026-03-05 13:06:23.664 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.77
2026-03-05 13:06:23.668 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=15.89 | totalMs=15.89
2026-03-05 13:07:05.431 | step 1 | route=IT_TicketPost | empId=46290 | query called at=13:07:05.431
2026-03-05 13:07:05.442 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-05 13:07:05.446 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=14.59 | totalMs=14.59
2026-03-05 13:07:05.449 | step 1 | route=IT_TicketPost | empId=46290 | query called at=13:07:05.449
2026-03-05 13:07:05.453 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=3.24
2026-03-05 13:07:05.455 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=5.68 | totalMs=5.68
2026-03-05 13:07:05.455 | step 1 | route=IT_TicketPost | empId=46290 | query called at=13:07:05.455
2026-03-05 13:07:05.457 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-05 13:07:05.458 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.33 | totalMs=2.33
2026-03-05 13:07:07.283 | step 1 | route=IT_Ticket | empId=46290 | query called at=13:07:07.283
2026-03-05 13:07:07.294 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-05 13:07:07.299 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-05 13:07:07.301 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 13:07:07.302 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 13:07:07.304 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-05 13:07:07.338 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=33.7
2026-03-05 13:07:07.338 | step 3 | route=IT_Ticket | empId=46290 | apiMs=55.10 | totalMs=55.10
2026-03-05 13:07:07.339 | step 1 | route=IT_Ticket | empId=46290 | query called at=13:07:07.339
2026-03-05 13:07:07.340 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-05 13:07:07.342 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-05 13:07:07.343 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-05 13:07:07.344 | step 3 | route=IT_Ticket | empId=46290 | apiMs=5.01 | totalMs=5.01
2026-03-05 13:07:19.478 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=13:07:19.478
2026-03-05 13:07:19.786 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=306.97
2026-03-05 13:07:19.790 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=311.57 | totalMs=311.57
2026-03-05 13:07:21.139 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=13:07:21.139
2026-03-05 13:07:21.152 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.88
2026-03-05 13:07:21.155 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=16.32 | totalMs=16.32
2026-03-05 13:07:35.532 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=13:07:35.532
2026-03-05 13:07:35.566 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.64
2026-03-05 13:07:35.570 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.08 | totalMs=38.08
2026-03-05 13:07:35.951 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:07:35.951
2026-03-05 13:07:55.712 | step 1 | route=IT_TicketPost | empId=46290 | query called at=13:07:55.712
2026-03-05 13:07:55.723 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-05 13:07:55.727 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=14.43 | totalMs=14.43
2026-03-05 13:07:55.730 | step 1 | route=IT_TicketPost | empId=46290 | query called at=13:07:55.730
2026-03-05 13:07:55.733 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=2.18
2026-03-05 13:07:55.735 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=4.71 | totalMs=4.71
2026-03-05 13:07:55.735 | step 1 | route=IT_TicketPost | empId=46290 | query called at=13:07:55.735
2026-03-05 13:07:55.737 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-05 13:07:55.738 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.35 | totalMs=2.35
2026-03-05 13:07:57.647 | step 1 | route=IT_Ticket | empId=46290 | query called at=13:07:57.647
2026-03-05 13:07:57.657 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-05 13:07:57.662 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-05 13:07:57.663 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-05 13:07:57.665 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 13:07:57.666 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-05 13:07:57.700 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=33.57
2026-03-05 13:07:57.700 | step 3 | route=IT_Ticket | empId=46290 | apiMs=53.56 | totalMs=53.56
2026-03-05 13:07:57.701 | step 1 | route=IT_Ticket | empId=46290 | query called at=13:07:57.701
2026-03-05 13:07:57.703 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-05 13:07:57.704 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-05 13:07:57.705 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-05 13:07:57.706 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.76 | totalMs=4.76
2026-03-05 13:36:33.137 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:36:33.137
2026-03-05 13:36:33.173 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=35.82
2026-03-05 13:36:33.179 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-05 13:36:33.183 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-05 13:36:33.185 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 13:36:33.209 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=23.72
2026-03-05 13:36:33.246 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=37.15
2026-03-05 13:36:33.246 | step 3 | route=IT_Ticket | empId=31232 | apiMs=109.57 | totalMs=109.57
2026-03-05 13:36:33.247 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:36:33.247
2026-03-05 13:36:33.450 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=202.43
2026-03-05 13:36:33.451 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-05 13:36:33.453 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-05 13:36:33.453 | step 3 | route=IT_Ticket | empId=31232 | apiMs=206.23 | totalMs=206.23
2026-03-05 13:36:41.259 | step 1 | route=HW_TicketFun | empId= | query called at=13:36:41.259
2026-03-05 13:36:41.270 | step 2 | route=HW_TicketFun | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=10.22
2026-03-05 13:36:41.274 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.07 | totalMs=15.07
2026-03-05 13:37:03.266 | step 1 | route=HW_TicketPost | empId=31232 | query called at=13:37:03.266
2026-03-05 13:37:03.295 | step 2 | route=HW_TicketPost | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=27.68
2026-03-05 13:37:03.295 | step 3 | route=HW_TicketPost | empId=31232 | apiMs=28.51 | totalMs=28.51
2026-03-05 13:37:03.295 | step 1 | route=HW_TicketPost | empId=31232 | query called at=13:37:03.295
2026-03-05 13:37:03.298 | step 2 | route=HW_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.09
2026-03-05 13:37:03.298 | step 3 | route=HW_TicketPost | empId=31232 | apiMs=2.73 | totalMs=2.73
2026-03-05 13:37:03.299 | step 1 | route=HW_TicketPost | empId=31232 | query called at=13:37:03.299
2026-03-05 13:37:03.300 | step 2 | route=HW_TicketPost | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-03-05 13:37:03.301 | step 3 | route=HW_TicketPost | empId=31232 | apiMs=2.11 | totalMs=2.11
2026-03-05 13:37:03.301 | step 1 | route=HW_TicketPost | empId=31232 | query called at=13:37:03.301
2026-03-05 13:37:03.313 | step 2 | route=HW_TicketPost | empId=31232 | query=hw_ticket_save_proc_kpi | queryMs=11.82
2026-03-05 13:37:03.316 | step 3 | route=HW_TicketPost | empId=31232 | apiMs=15.20 | totalMs=15.20
2026-03-05 13:37:08.412 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:37:08.412
2026-03-05 13:37:08.423 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-05 13:37:08.425 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.7
2026-03-05 13:37:08.427 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-05 13:37:08.428 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-05 13:37:08.430 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-03-05 13:37:08.467 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=36.85
2026-03-05 13:37:08.468 | step 3 | route=IT_Ticket | empId=31232 | apiMs=55.44 | totalMs=55.44
2026-03-05 13:37:08.468 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:37:08.468
2026-03-05 13:37:08.470 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-03-05 13:37:08.471 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 13:37:08.473 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 13:37:08.473 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.87 | totalMs=4.87
2026-03-05 13:54:25.095 | step 1 | route=IT_Ticket | empId=294 | query called at=13:54:25.095
2026-03-05 13:54:25.145 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=48.81
2026-03-05 13:54:25.150 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-05 13:54:25.155 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-05 13:54:25.159 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 13:54:25.181 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=22.11
2026-03-05 13:54:25.219 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=37.52
2026-03-05 13:54:25.220 | step 3 | route=IT_Ticket | empId=294 | apiMs=124.35 | totalMs=124.35
2026-03-05 13:54:25.220 | step 1 | route=IT_Ticket | empId=294 | query called at=13:54:25.220
2026-03-05 13:54:25.238 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=17.33
2026-03-05 13:54:25.239 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-05 13:54:25.241 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-05 13:54:25.241 | step 3 | route=IT_Ticket | empId=294 | apiMs=21.00 | totalMs=21.00
2026-03-05 13:54:35.297 | step 1 | route=Ticket_Entry_SPOC_Module | empId=294 | query called at=13:54:35.297
2026-03-05 13:54:35.600 | step 2 | route=Ticket_Entry_SPOC_Module | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=302.41
2026-03-05 13:54:35.605 | step 3 | route=Ticket_Entry_SPOC_Module | empId=294 | apiMs=307.47 | totalMs=307.47
2026-03-05 13:54:38.061 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=294 | query called at=13:54:38.061
2026-03-05 13:54:38.075 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=13.04
2026-03-05 13:54:38.079 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=294 | apiMs=17.51 | totalMs=17.51
2026-03-05 13:57:27.722 | step 1 | route=IT_TicketPost | empId=294 | query called at=13:57:27.722
2026-03-05 13:57:27.733 | step 2 | route=IT_TicketPost | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-03-05 13:57:27.733 | step 3 | route=IT_TicketPost | empId=294 | apiMs=11.54 | totalMs=11.54
2026-03-05 13:57:27.745 | step 1 | route=IT_TicketPost | empId=294 | query called at=13:57:27.745
2026-03-05 13:57:27.765 | step 2 | route=IT_TicketPost | empId=294 | query=IT_Ticket_Save_SPOC | queryMs=20.35
2026-03-05 13:57:27.767 | step 3 | route=IT_TicketPost | empId=294 | apiMs=22.74 | totalMs=22.74
2026-03-05 13:57:27.768 | step 1 | route=IT_TicketPost | empId=294 | query called at=13:57:27.768
2026-03-05 13:57:27.770 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-05 13:57:27.770 | step 3 | route=IT_TicketPost | empId=294 | apiMs=2.44 | totalMs=2.44
2026-03-05 13:57:30.500 | step 1 | route=IT_Ticket | empId=294 | query called at=13:57:30.500
2026-03-05 13:57:30.510 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-05 13:57:30.515 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-05 13:57:30.517 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-05 13:57:30.518 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-05 13:57:30.520 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-05 13:57:30.559 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=38.83
2026-03-05 13:57:30.559 | step 3 | route=IT_Ticket | empId=294 | apiMs=59.51 | totalMs=59.51
2026-03-05 13:57:30.560 | step 1 | route=IT_Ticket | empId=294 | query called at=13:57:30.560
2026-03-05 13:57:30.561 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-05 13:57:30.563 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-05 13:57:30.564 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-05 13:57:30.564 | step 3 | route=IT_Ticket | empId=294 | apiMs=4.59 | totalMs=4.59
2026-03-05 14:19:19.736 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:19:19.736
2026-03-05 14:19:19.802 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=64.78
2026-03-05 14:19:19.810 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-03-05 14:19:19.819 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-03-05 14:19:19.827 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-05 14:19:19.868 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=40.17
2026-03-05 14:19:19.970 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=101.38
2026-03-05 14:19:19.970 | step 3 | route=IT_Ticket | empId=46290 | apiMs=233.61 | totalMs=233.61
2026-03-05 14:19:19.970 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:19:19.970
2026-03-05 14:19:20.006 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=35.12
2026-03-05 14:19:20.014 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-03-05 14:19:20.023 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-03-05 14:19:20.023 | step 3 | route=IT_Ticket | empId=46290 | apiMs=52.79 | totalMs=52.79
2026-03-05 14:19:31.381 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=14:19:31.381
2026-03-05 14:19:31.709 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=327.8
2026-03-05 14:19:31.713 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=332.25 | totalMs=332.25
2026-03-05 14:19:51.652 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:19:51.652
2026-03-05 14:19:51.666 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=14.15
2026-03-05 14:19:51.680 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-05 14:19:51.691 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-03-05 14:19:51.705 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=14.42
2026-03-05 14:19:51.714 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=8.58
2026-03-05 14:19:51.769 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=54.01
2026-03-05 14:19:51.769 | step 3 | route=IT_Ticket | empId=46290 | apiMs=117.30 | totalMs=117.30
2026-03-05 14:19:51.770 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:19:51.770
2026-03-05 14:19:51.778 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=8.31
2026-03-05 14:19:51.788 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=9.14
2026-03-05 14:19:51.797 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=9.11
2026-03-05 14:19:51.798 | step 3 | route=IT_Ticket | empId=46290 | apiMs=28.00 | totalMs=28.00
2026-03-05 14:20:02.403 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=14:20:02.403
2026-03-05 14:20:02.714 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=310.46
2026-03-05 14:20:02.718 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=314.90 | totalMs=314.90
2026-03-05 14:20:13.314 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=14:20:13.314
2026-03-05 14:20:13.343 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=28.17
2026-03-05 14:20:13.347 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=32.85 | totalMs=32.85
2026-03-05 14:20:55.831 | step 1 | route=IT_TicketPost | empId=46290 | query called at=14:20:55.831
2026-03-05 14:20:55.843 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-03-05 14:20:55.847 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=15.68 | totalMs=15.68
2026-03-05 14:20:55.850 | step 1 | route=IT_TicketPost | empId=46290 | query called at=14:20:55.850
2026-03-05 14:20:55.869 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=18.02
2026-03-05 14:20:55.871 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=20.72 | totalMs=20.72
2026-03-05 14:20:55.871 | step 1 | route=IT_TicketPost | empId=46290 | query called at=14:20:55.871
2026-03-05 14:20:55.874 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.31
2026-03-05 14:20:55.874 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=3.01 | totalMs=3.01
2026-03-05 14:20:56.192 | step 1 | route=IT_Ticket | empId=55880 | query called at=14:20:56.192
2026-03-05 14:20:56.212 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=15.51
2026-03-05 14:20:56.224 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=8.54
2026-03-05 14:20:56.232 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-03-05 14:20:56.240 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-03-05 14:20:56.249 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=8.11
2026-03-05 14:20:56.290 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=41.23
2026-03-05 14:20:56.291 | step 3 | route=IT_Ticket | empId=55880 | apiMs=98.37 | totalMs=98.37
2026-03-05 14:20:56.291 | step 1 | route=IT_Ticket | empId=55880 | query called at=14:20:56.291
2026-03-05 14:20:56.299 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=7.44
2026-03-05 14:20:56.307 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-03-05 14:20:56.316 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=8.46
2026-03-05 14:20:56.316 | step 3 | route=IT_Ticket | empId=55880 | apiMs=25.24 | totalMs=25.24
2026-03-05 14:20:57.888 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:20:57.888
2026-03-05 14:20:57.898 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-05 14:20:57.902 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-05 14:20:57.904 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-05 14:20:57.905 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 14:20:57.907 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-03-05 14:20:57.940 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=33.13
2026-03-05 14:20:57.940 | step 3 | route=IT_Ticket | empId=46290 | apiMs=52.70 | totalMs=52.70
2026-03-05 14:20:57.941 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:20:57.941
2026-03-05 14:20:57.942 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 14:20:57.943 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-05 14:20:57.945 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-05 14:20:57.945 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.06 | totalMs=4.06
2026-03-05 14:21:07.200 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55880 | query called at=14:21:07.200
2026-03-05 14:21:07.637 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=436.65
2026-03-05 14:21:07.638 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55880 | apiMs=437.63 | totalMs=437.63
2026-03-05 14:21:10.318 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query called at=14:21:10.318
2026-03-05 14:21:10.332 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=13.26
2026-03-05 14:21:10.336 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55880 | apiMs=18.01 | totalMs=18.01
2026-03-05 14:21:54.599 | step 1 | route=IT_TicketPost | empId=55880 | query called at=14:21:54.599
2026-03-05 14:21:54.610 | step 2 | route=IT_TicketPost | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-03-05 14:21:54.614 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=15.23 | totalMs=15.23
2026-03-05 14:21:54.618 | step 1 | route=IT_TicketPost | empId=55880 | query called at=14:21:54.618
2026-03-05 14:21:54.636 | step 2 | route=IT_TicketPost | empId=55880 | query=IT_Ticket_Save_SPOC | queryMs=17.8
2026-03-05 14:21:54.638 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=20.41 | totalMs=20.41
2026-03-05 14:21:54.638 | step 1 | route=IT_TicketPost | empId=55880 | query called at=14:21:54.638
2026-03-05 14:21:54.641 | step 2 | route=IT_TicketPost | empId=55880 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-05 14:21:54.641 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=2.47 | totalMs=2.47
2026-03-05 14:21:56.283 | step 1 | route=IT_Ticket | empId=55880 | query called at=14:21:56.283
2026-03-05 14:21:56.294 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-03-05 14:21:56.299 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-05 14:21:56.313 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-03-05 14:21:56.320 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=6.49
2026-03-05 14:21:56.323 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=2.05
2026-03-05 14:21:56.373 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=49.71
2026-03-05 14:21:56.373 | step 3 | route=IT_Ticket | empId=55880 | apiMs=89.99 | totalMs=89.99
2026-03-05 14:21:56.373 | step 1 | route=IT_Ticket | empId=55880 | query called at=14:21:56.373
2026-03-05 14:21:56.379 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=5.42
2026-03-05 14:21:56.385 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=5.53
2026-03-05 14:21:56.386 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-05 14:21:56.387 | step 3 | route=IT_Ticket | empId=55880 | apiMs=13.18 | totalMs=13.18
2026-03-05 14:27:41.808 | step 5 | route=dashboard | empId=GKA0624 | action=Login Page - ERROR | error => file_put_contents(C:\Apache24\htdocs\kpiproject\resources/views/LifeAtGainup/PageLogs/LoginDash/EntryLogs): Failed to open stream: No such file or directory
2026-03-05 14:30:33.480 | step 1 | route=IT_Ticket | empId=46592 | query called at=14:30:33.480
2026-03-05 14:30:33.516 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=34.98
2026-03-05 14:30:33.521 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-05 14:30:33.526 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-05 14:30:33.528 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-05 14:30:33.553 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=25.48
2026-03-05 14:30:33.590 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=35.49
2026-03-05 14:30:33.590 | step 3 | route=IT_Ticket | empId=46592 | apiMs=109.85 | totalMs=109.85
2026-03-05 14:30:33.590 | step 1 | route=IT_Ticket | empId=46592 | query called at=14:30:33.590
2026-03-05 14:30:33.609 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=18.01
2026-03-05 14:30:33.612 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=2.54
2026-03-05 14:30:33.613 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-05 14:30:33.614 | step 3 | route=IT_Ticket | empId=46592 | apiMs=23.34 | totalMs=23.34
2026-03-05 14:30:48.787 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=14:30:48.787
2026-03-05 14:30:48.980 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=192.32
2026-03-05 14:30:48.984 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=196.56 | totalMs=196.56
2026-03-05 14:30:53.923 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=14:30:53.923
2026-03-05 14:30:53.933 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-05 14:30:53.938 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=14.84 | totalMs=14.84
2026-03-05 14:31:30.087 | step 1 | route=IT_TicketPost | empId=46592 | query called at=14:31:30.087
2026-03-05 14:31:30.097 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-03-05 14:31:30.097 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=10.16 | totalMs=10.16
2026-03-05 14:31:30.097 | step 1 | route=IT_TicketPost | empId=46592 | query called at=14:31:30.097
2026-03-05 14:31:30.105 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=7.37
2026-03-05 14:31:30.107 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=9.27 | totalMs=9.27
2026-03-05 14:31:30.107 | step 1 | route=IT_TicketPost | empId=46592 | query called at=14:31:30.107
2026-03-05 14:31:30.124 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.15
2026-03-05 14:31:30.124 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=16.82 | totalMs=16.82
2026-03-05 14:31:32.640 | step 1 | route=IT_Ticket | empId=46592 | query called at=14:31:32.640
2026-03-05 14:31:32.651 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-05 14:31:32.656 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-05 14:31:32.658 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-05 14:31:32.659 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-05 14:31:32.661 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.65
2026-03-05 14:31:32.717 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=55.57
2026-03-05 14:31:32.718 | step 3 | route=IT_Ticket | empId=46592 | apiMs=77.27 | totalMs=77.27
2026-03-05 14:31:32.718 | step 1 | route=IT_Ticket | empId=46592 | query called at=14:31:32.718
2026-03-05 14:31:32.721 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=2.84
2026-03-05 14:31:32.727 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=5.26
2026-03-05 14:31:32.729 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.79
2026-03-05 14:31:32.730 | step 3 | route=IT_Ticket | empId=46592 | apiMs=11.48 | totalMs=11.48
2026-03-05 14:52:39.290 | step 1 | route=IT_Ticket | empId=46682 | query called at=14:52:39.290
2026-03-05 14:52:39.349 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=58.16
2026-03-05 14:52:39.357 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-03-05 14:52:39.366 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-03-05 14:52:39.374 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-03-05 14:52:39.418 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=44.04
2026-03-05 14:52:39.486 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=67.58
2026-03-05 14:52:39.487 | step 3 | route=IT_Ticket | empId=46682 | apiMs=196.93 | totalMs=196.93
2026-03-05 14:52:39.487 | step 1 | route=IT_Ticket | empId=46682 | query called at=14:52:39.487
2026-03-05 14:52:39.515 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=27.72
2026-03-05 14:52:39.516 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-05 14:52:39.517 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-05 14:52:39.518 | step 3 | route=IT_Ticket | empId=46682 | apiMs=30.42 | totalMs=30.42
2026-03-05 14:53:06.365 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=14:53:06.365
2026-03-05 14:53:06.426 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=60.82
2026-03-05 14:53:06.430 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=65.47 | totalMs=65.47
2026-03-05 14:53:25.116 | step 1 | route=IT_Ticket | empId=56407 | query called at=14:53:25.116
2026-03-05 14:53:25.128 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=11.66
2026-03-05 14:53:25.133 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-05 14:53:25.135 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-05 14:53:25.136 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-05 14:53:25.138 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-05 14:53:25.177 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=39.07
2026-03-05 14:53:25.178 | step 3 | route=IT_Ticket | empId=56407 | apiMs=61.70 | totalMs=61.70
2026-03-05 14:53:25.178 | step 1 | route=IT_Ticket | empId=56407 | query called at=14:53:25.178
2026-03-05 14:53:25.180 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-05 14:53:25.181 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-05 14:53:25.183 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 14:53:25.183 | step 3 | route=IT_Ticket | empId=56407 | apiMs=5.00 | totalMs=5.00
2026-03-05 14:53:25.499 | step 1 | route=HW_TicketFun | empId= | query called at=14:53:25.499
2026-03-05 14:53:25.509 | step 2 | route=HW_TicketFun | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=10.1
2026-03-05 14:53:25.510 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.13 | totalMs=11.13
2026-03-05 14:53:28.151 | step 1 | route=HW_TicketFun | empId= | query called at=14:53:28.151
2026-03-05 14:53:28.163 | step 2 | route=HW_TicketFun | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=11.18
2026-03-05 14:53:28.167 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.86 | totalMs=15.86
2026-03-05 14:53:32.997 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56407 | query called at=14:53:32.997
2026-03-05 14:53:33.272 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=274.48
2026-03-05 14:53:33.276 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56407 | apiMs=278.99 | totalMs=278.99
2026-03-05 14:53:34.392 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query called at=14:53:34.392
2026-03-05 14:53:34.404 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-05 14:53:34.408 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56407 | apiMs=15.45 | totalMs=15.45
2026-03-05 14:54:08.491 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:54:08.491
2026-03-05 14:54:08.520 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=28.13
2026-03-05 14:54:08.524 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=33.40 | totalMs=33.40
2026-03-05 14:54:08.528 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:54:08.528
2026-03-05 14:54:08.557 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.71
2026-03-05 14:54:08.558 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=29.43 | totalMs=29.43
2026-03-05 14:54:08.558 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:54:08.558
2026-03-05 14:54:08.560 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-03-05 14:54:08.561 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=2.19 | totalMs=2.19
2026-03-05 14:54:08.561 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:54:08.561
2026-03-05 14:54:08.601 | step 2 | route=HW_TicketPost | empId=46682 | query=hw_ticket_save_proc_kpi | queryMs=40.1
2026-03-05 14:54:08.604 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=42.65 | totalMs=42.65
2026-03-05 14:54:08.833 | step 1 | route=IT_Ticket | empId=46682 | query called at=14:54:08.833
2026-03-05 14:54:08.844 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-05 14:54:08.846 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-05 14:54:08.847 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-05 14:54:08.849 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 14:54:08.850 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-05 14:54:08.891 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=39.93
2026-03-05 14:54:08.891 | step 3 | route=IT_Ticket | empId=46682 | apiMs=57.50 | totalMs=57.50
2026-03-05 14:54:08.891 | step 1 | route=IT_Ticket | empId=46682 | query called at=14:54:08.891
2026-03-05 14:54:08.893 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-05 14:54:08.894 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-05 14:54:08.896 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-05 14:54:08.896 | step 3 | route=IT_Ticket | empId=46682 | apiMs=4.64 | totalMs=4.64
2026-03-05 14:57:38.954 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:57:38.954
2026-03-05 14:57:39.004 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=49.32
2026-03-05 14:57:39.011 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=2.7
2026-03-05 14:57:39.013 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-05 14:57:39.014 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-05 14:57:39.042 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=27.18
2026-03-05 14:57:39.115 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=72.84
2026-03-05 14:57:39.116 | step 3 | route=IT_Ticket | empId=55868 | apiMs=161.25 | totalMs=161.25
2026-03-05 14:57:39.116 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:57:39.116
2026-03-05 14:57:39.148 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=31.45
2026-03-05 14:57:39.149 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-05 14:57:39.151 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-05 14:57:39.151 | step 3 | route=IT_Ticket | empId=55868 | apiMs=34.78 | totalMs=34.78
2026-03-05 14:57:55.489 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=14:57:55.489
2026-03-05 14:57:55.583 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=93.55
2026-03-05 14:57:55.587 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=97.95 | totalMs=97.95
2026-03-05 14:57:57.314 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=14:57:57.314
2026-03-05 14:57:57.327 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-03-05 14:57:57.327 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=12.84 | totalMs=12.84
2026-03-05 14:59:00.057 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=14:59:00.057
2026-03-05 14:59:00.189 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=131.68
2026-03-05 14:59:00.193 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=135.83 | totalMs=135.83
2026-03-05 14:59:00.704 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:59:00.704
2026-03-05 14:59:05.956 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:59:05.956
2026-03-05 14:59:05.997 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=41
2026-03-05 14:59:06.004 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=1.82
2026-03-05 14:59:06.011 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=1.45
2026-03-05 14:59:06.028 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=15.82
2026-03-05 14:59:06.030 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=74.16 | totalMs=74.16
2026-03-05 14:59:06.030 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:59:06.030
2026-03-05 14:59:06.060 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.03
2026-03-05 14:59:06.061 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-05 14:59:06.062 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-05 14:59:06.063 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=32.27 | totalMs=32.27
2026-03-05 14:59:10.508 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:59:10.508
2026-03-05 14:59:10.510 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-05 14:59:10.516 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-05 14:59:10.521 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-05 14:59:10.525 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=16.43 | totalMs=16.43
2026-03-05 14:59:12.599 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:59:12.599
2026-03-05 14:59:12.600 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-05 14:59:12.601 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-05 14:59:12.604 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.22
2026-03-05 14:59:12.604 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.80 | totalMs=5.80
2026-03-05 14:59:13.905 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:59:13.905
2026-03-05 14:59:13.907 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-05 14:59:13.908 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-05 14:59:13.910 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-05 14:59:13.910 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.03 | totalMs=5.03
2026-03-05 14:59:16.609 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=14:59:16.609
2026-03-05 14:59:16.636 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=26.47
2026-03-05 14:59:16.636 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=27.28 | totalMs=27.28
2026-03-05 14:59:17.113 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:59:17.113
2026-03-05 15:00:31.109 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:00:31.109
2026-03-05 15:00:31.121 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-03-05 15:00:31.124 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=15.23 | totalMs=15.23
2026-03-05 15:00:31.128 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:00:31.128
2026-03-05 15:00:31.139 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=11.22
2026-03-05 15:00:31.141 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=13.75 | totalMs=13.75
2026-03-05 15:00:31.142 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:00:31.142
2026-03-05 15:00:31.144 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-05 15:00:31.144 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.36 | totalMs=2.36
2026-03-05 15:00:32.892 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:00:32.892
2026-03-05 15:00:32.903 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-05 15:00:32.907 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-05 15:00:32.909 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-05 15:00:32.910 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-05 15:00:32.933 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=22.04
2026-03-05 15:00:32.972 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=38.61
2026-03-05 15:00:32.972 | step 3 | route=IT_Ticket | empId=55868 | apiMs=79.81 | totalMs=79.81
2026-03-05 15:00:32.973 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:00:32.973
2026-03-05 15:00:32.974 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-05 15:00:32.975 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-05 15:00:32.977 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-05 15:00:32.977 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.52 | totalMs=4.52
2026-03-05 15:01:01.652 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=15:01:01.652
2026-03-05 15:01:01.668 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=15.27
2026-03-05 15:01:01.668 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=16.20 | totalMs=16.20
2026-03-05 15:01:03.034 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:01:03.034
2026-03-05 15:01:08.857 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=15:01:08.857
2026-03-05 15:01:09.142 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=284.21
2026-03-05 15:01:09.182 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=325.00 | totalMs=325.00
2026-03-05 15:01:09.185 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=15:01:09.185
2026-03-05 15:01:09.191 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-05 15:01:09.192 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-05 15:01:09.193 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-05 15:01:09.194 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=8.34 | totalMs=8.34
2026-03-05 15:01:11.728 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=15:01:11.728
2026-03-05 15:01:11.744 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=15.94
2026-03-05 15:01:11.748 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=19.81 | totalMs=19.81
2026-03-05 15:01:12.335 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:01:12.335
2026-03-05 15:02:23.970 | step 1 | route=IT_Ticket | empId=44093 | query called at=15:02:23.970
2026-03-05 15:02:23.981 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-05 15:02:23.986 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-05 15:02:23.987 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-05 15:02:23.988 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-05 15:02:24.010 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=21.46
2026-03-05 15:02:24.043 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=32.68
2026-03-05 15:02:24.044 | step 3 | route=IT_Ticket | empId=44093 | apiMs=73.18 | totalMs=73.18
2026-03-05 15:02:24.044 | step 1 | route=IT_Ticket | empId=44093 | query called at=15:02:24.044
2026-03-05 15:02:24.046 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-05 15:02:24.047 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-05 15:02:24.048 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-05 15:02:24.048 | step 3 | route=IT_Ticket | empId=44093 | apiMs=4.53 | totalMs=4.53
2026-03-05 15:02:32.585 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44093 | query called at=15:02:32.585
2026-03-05 15:02:32.796 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=210.6
2026-03-05 15:02:32.799 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44093 | apiMs=214.52 | totalMs=214.52
2026-03-05 15:02:34.361 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query called at=15:02:34.361
2026-03-05 15:02:34.372 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-03-05 15:02:34.376 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44093 | apiMs=15.11 | totalMs=15.11
2026-03-05 15:02:52.448 | step 1 | route=IT_TicketPost | empId=44093 | query called at=15:02:52.448
2026-03-05 15:02:52.459 | step 2 | route=IT_TicketPost | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-05 15:02:52.463 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=14.62 | totalMs=14.62
2026-03-05 15:02:52.466 | step 1 | route=IT_TicketPost | empId=44093 | query called at=15:02:52.466
2026-03-05 15:02:52.494 | step 2 | route=IT_TicketPost | empId=44093 | query=IT_Ticket_Save_SPOC | queryMs=27.46
2026-03-05 15:02:52.500 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=33.97 | totalMs=33.97
2026-03-05 15:02:52.501 | step 1 | route=IT_TicketPost | empId=44093 | query called at=15:02:52.501
2026-03-05 15:02:52.521 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.94
2026-03-05 15:02:52.522 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=20.81 | totalMs=20.81
2026-03-05 15:02:52.522 | step 1 | route=IT_TicketPost | empId=44093 | query called at=15:02:52.522
2026-03-05 15:02:52.523 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-05 15:02:52.524 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=1.68 | totalMs=1.68
2026-03-05 15:02:55.946 | step 1 | route=IT_Ticket | empId=44093 | query called at=15:02:55.946
2026-03-05 15:02:55.967 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=20.65
2026-03-05 15:02:55.980 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-03-05 15:02:55.989 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-03-05 15:02:55.997 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-03-05 15:02:56.006 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=8.22
2026-03-05 15:02:56.082 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=75.16
2026-03-05 15:02:56.082 | step 3 | route=IT_Ticket | empId=44093 | apiMs=136.47 | totalMs=136.47
2026-03-05 15:02:56.083 | step 1 | route=IT_Ticket | empId=44093 | query called at=15:02:56.083
2026-03-05 15:02:56.090 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=7.44
2026-03-05 15:02:56.099 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-03-05 15:02:56.108 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-05 15:02:56.108 | step 3 | route=IT_Ticket | empId=44093 | apiMs=25.47 | totalMs=25.47
2026-03-05 15:18:37.502 | step 1 | route=IT_TicketPost | empId=56407 | query called at=15:18:37.502
2026-03-05 15:18:37.538 | step 2 | route=IT_TicketPost | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=35.65
2026-03-05 15:18:37.542 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=40.48 | totalMs=40.48
2026-03-05 15:18:37.546 | step 1 | route=IT_TicketPost | empId=56407 | query called at=15:18:37.546
2026-03-05 15:18:37.558 | step 2 | route=IT_TicketPost | empId=56407 | query=IT_Ticket_Save_SPOC | queryMs=11.32
2026-03-05 15:18:37.559 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=13.73 | totalMs=13.73
2026-03-05 15:18:37.560 | step 1 | route=IT_TicketPost | empId=56407 | query called at=15:18:37.560
2026-03-05 15:18:37.562 | step 2 | route=IT_TicketPost | empId=56407 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-05 15:18:37.562 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=2.37 | totalMs=2.37
2026-03-05 15:18:37.799 | step 1 | route=IT_Ticket | empId=56407 | query called at=15:18:37.799
2026-03-05 15:18:37.809 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-05 15:18:37.811 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-05 15:18:37.812 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 15:18:37.814 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-05 15:18:37.837 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=22.26
2026-03-05 15:18:37.875 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=38.37
2026-03-05 15:18:37.876 | step 3 | route=IT_Ticket | empId=56407 | apiMs=77.00 | totalMs=77.00
2026-03-05 15:18:37.876 | step 1 | route=IT_Ticket | empId=56407 | query called at=15:18:37.876
2026-03-05 15:18:37.886 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=9.94
2026-03-05 15:18:37.887 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-05 15:18:37.889 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-05 15:18:37.889 | step 3 | route=IT_Ticket | empId=56407 | apiMs=13.17 | totalMs=13.17
2026-03-05 15:21:55.441 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:21:55.441
2026-03-05 15:21:55.466 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=24.12
2026-03-05 15:21:55.470 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-05 15:21:55.475 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 15:21:55.479 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 15:21:55.481 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-05 15:21:55.521 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=40.01
2026-03-05 15:21:55.521 | step 3 | route=IT_Ticket | empId=59261 | apiMs=80.55 | totalMs=80.55
2026-03-05 15:21:55.522 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:21:55.522
2026-03-05 15:21:55.524 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-05 15:21:55.525 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-05 15:21:55.526 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-05 15:21:55.526 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.67 | totalMs=4.67
2026-03-05 15:22:02.317 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:22:02.317
2026-03-05 15:22:02.745 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=427.69
2026-03-05 15:22:02.746 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=428.57 | totalMs=428.57
2026-03-05 15:22:04.571 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:22:04.571
2026-03-05 15:22:04.582 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-05 15:22:04.586 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=14.19 | totalMs=14.19
2026-03-05 15:22:06.587 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:22:06.587
2026-03-05 15:22:06.602 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=14.91
2026-03-05 15:22:06.602 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=15.73 | totalMs=15.73
2026-03-05 15:22:47.581 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:22:47.581
2026-03-05 15:22:47.592 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-05 15:22:47.596 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=15.50 | totalMs=15.50
2026-03-05 15:22:47.600 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:22:47.600
2026-03-05 15:22:47.643 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=43.05
2026-03-05 15:22:47.646 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=46.05 | totalMs=46.05
2026-03-05 15:22:47.646 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:22:47.646
2026-03-05 15:22:47.648 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-05 15:22:47.649 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.38 | totalMs=2.38
2026-03-05 15:22:47.649 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:22:47.649
2026-03-05 15:22:47.650 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-05 15:22:47.651 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.60 | totalMs=1.60
2026-03-05 15:22:47.880 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:22:47.880
2026-03-05 15:22:47.890 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-05 15:22:47.892 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-05 15:22:47.893 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 15:22:47.895 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-05 15:22:47.897 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-05 15:22:47.936 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=38.77
2026-03-05 15:22:47.936 | step 3 | route=IT_Ticket | empId=59261 | apiMs=56.37 | totalMs=56.37
2026-03-05 15:22:47.936 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:22:47.936
2026-03-05 15:22:47.938 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-05 15:22:47.939 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-05 15:22:47.941 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-05 15:22:47.941 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.74 | totalMs=4.74
2026-03-05 15:24:02.947 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:24:02.947
2026-03-05 15:24:03.401 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=453.76
2026-03-05 15:24:03.402 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=454.88 | totalMs=454.88
2026-03-05 15:24:30.154 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:24:30.154
2026-03-05 15:24:30.165 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-05 15:24:30.168 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=14.02 | totalMs=14.02
2026-03-05 15:24:35.967 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:24:35.967
2026-03-05 15:24:35.978 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-05 15:24:35.982 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=14.49 | totalMs=14.49
2026-03-05 15:24:43.324 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:24:43.324
2026-03-05 15:24:43.379 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=53.91
2026-03-05 15:24:43.383 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=58.42 | totalMs=58.42
2026-03-05 15:24:47.961 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:24:47.961
2026-03-05 15:24:47.978 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=16.25
2026-03-05 15:24:47.982 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=21.35 | totalMs=21.35
2026-03-05 15:25:02.440 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:25:02.440
2026-03-05 15:25:02.619 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=178.47
2026-03-05 15:25:02.624 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=183.35 | totalMs=183.35
2026-03-05 15:25:12.572 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:25:12.572
2026-03-05 15:25:12.584 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-03-05 15:25:12.589 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=16.19 | totalMs=16.19
2026-03-05 15:26:47.721 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:26:47.721
2026-03-05 15:26:47.745 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=22.83
2026-03-05 15:26:47.749 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=27.55 | totalMs=27.55
2026-03-05 15:26:47.753 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:26:47.753
2026-03-05 15:26:47.765 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=8.91
2026-03-05 15:26:47.766 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.89 | totalMs=13.89
2026-03-05 15:26:47.767 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:26:47.767
2026-03-05 15:26:47.769 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-05 15:26:47.769 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.33 | totalMs=2.33
2026-03-05 15:26:47.770 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:26:47.770
2026-03-05 15:26:47.771 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-05 15:26:47.771 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.55 | totalMs=1.55
2026-03-05 15:26:47.992 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:26:47.992
2026-03-05 15:26:48.006 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=13.49
2026-03-05 15:26:48.008 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-05 15:26:48.009 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-05 15:26:48.010 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 15:26:48.012 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-05 15:26:48.053 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=40.36
2026-03-05 15:26:48.053 | step 3 | route=IT_Ticket | empId=59261 | apiMs=61.12 | totalMs=61.12
2026-03-05 15:26:48.053 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:26:48.053
2026-03-05 15:26:48.055 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-05 15:26:48.056 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-05 15:26:48.057 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-05 15:26:48.058 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.26 | totalMs=4.26
2026-03-05 15:29:11.497 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=15:29:11.497
2026-03-05 15:29:11.633 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=134.96
2026-03-05 15:29:11.637 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=139.75 | totalMs=139.75
2026-03-05 15:29:18.750 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=15:29:18.750
2026-03-05 15:29:18.779 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=27.68
2026-03-05 15:29:18.779 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=28.66 | totalMs=28.66
2026-03-05 15:30:32.895 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:30:32.895
2026-03-05 15:30:32.921 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=25.49
2026-03-05 15:30:32.927 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=31.76 | totalMs=31.76
2026-03-05 15:30:32.930 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:30:32.930
2026-03-05 15:30:32.942 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=10.87
2026-03-05 15:30:32.944 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=13.23 | totalMs=13.23
2026-03-05 15:30:32.944 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:30:32.944
2026-03-05 15:30:32.946 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-05 15:30:32.946 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.25 | totalMs=2.25
2026-03-05 15:30:35.302 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:30:35.302
2026-03-05 15:30:35.313 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-05 15:30:35.318 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-05 15:30:35.319 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 15:30:35.321 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 15:30:35.323 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-05 15:30:35.362 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=38.5
2026-03-05 15:30:35.362 | step 3 | route=IT_Ticket | empId=55868 | apiMs=60.41 | totalMs=60.41
2026-03-05 15:30:35.362 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:30:35.362
2026-03-05 15:30:35.364 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-05 15:30:35.366 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-05 15:30:35.367 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 15:30:35.368 | step 3 | route=IT_Ticket | empId=55868 | apiMs=5.11 | totalMs=5.11
2026-03-05 15:30:42.310 | step 1 | route=IT_Ticket | empId=26116 | query called at=15:30:42.310
2026-03-05 15:30:42.321 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-05 15:30:42.322 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 15:30:42.323 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-05 15:30:42.325 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-05 15:30:42.326 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-05 15:30:42.349 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=22.43
2026-03-05 15:30:42.349 | step 3 | route=IT_Ticket | empId=26116 | apiMs=39.52 | totalMs=39.52
2026-03-05 15:30:42.350 | step 1 | route=IT_Ticket | empId=26116 | query called at=15:30:42.350
2026-03-05 15:30:42.351 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-05 15:30:42.353 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-05 15:30:42.354 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-05 15:30:42.354 | step 3 | route=IT_Ticket | empId=26116 | apiMs=4.37 | totalMs=4.37
2026-03-05 15:30:48.419 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=15:30:48.419
2026-03-05 15:30:48.465 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=46.26
2026-03-05 15:30:48.470 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=51.04 | totalMs=51.04
2026-03-05 15:30:49.192 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:30:49.192
2026-03-05 15:30:52.562 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=15:30:52.562
2026-03-05 15:30:52.582 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=19.5
2026-03-05 15:30:52.587 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=24.83 | totalMs=24.83
2026-03-05 15:30:52.587 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=15:30:52.587
2026-03-05 15:30:52.589 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-05 15:30:52.590 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-05 15:30:52.592 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-05 15:30:52.592 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.55 | totalMs=4.55
2026-03-05 15:30:54.938 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=15:30:54.938
2026-03-05 15:30:54.953 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=14.77
2026-03-05 15:30:54.957 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=18.62 | totalMs=18.62
2026-03-05 15:30:55.455 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:30:55.455
2026-03-05 15:57:25.623 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:57:25.623
2026-03-05 15:57:25.677 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=53.92
2026-03-05 15:57:25.689 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-05 15:57:25.704 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=14.69
2026-03-05 15:57:25.713 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=8.75
2026-03-05 15:57:25.766 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=53.17
2026-03-05 15:57:25.814 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=47.39
2026-03-05 15:57:25.814 | step 3 | route=IT_Ticket | empId=61350 | apiMs=191.39 | totalMs=191.39
2026-03-05 15:57:25.815 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:57:25.815
2026-03-05 15:57:25.857 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=41.9
2026-03-05 15:57:25.878 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=20.85
2026-03-05 15:57:25.888 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=9.49
2026-03-05 15:57:25.888 | step 3 | route=IT_Ticket | empId=61350 | apiMs=73.65 | totalMs=73.65
2026-03-05 15:57:31.747 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=15:57:31.747
2026-03-05 15:57:31.827 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=79.3
2026-03-05 15:57:31.831 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=83.00 | totalMs=83.00
2026-03-05 15:57:32.837 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:32.837
2026-03-05 15:57:35.689 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=15:57:35.689
2026-03-05 15:57:35.754 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=64.11
2026-03-05 15:57:35.758 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=68.14 | totalMs=68.14
2026-03-05 15:57:38.852 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=15:57:38.852
2026-03-05 15:57:38.863 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-05 15:57:38.866 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.69 | totalMs=14.69
2026-03-05 15:57:45.874 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=15:57:45.874
2026-03-05 15:57:45.900 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=25.53
2026-03-05 15:57:45.906 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=31.03 | totalMs=31.03
2026-03-05 15:57:45.909 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=15:57:45.909
2026-03-05 15:57:45.911 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-05 15:57:45.912 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-05 15:57:45.913 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-05 15:57:45.914 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.74 | totalMs=4.74
2026-03-05 15:57:46.406 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=15:57:46.406
2026-03-05 15:57:46.420 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=14.1
2026-03-05 15:57:46.424 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=17.88 | totalMs=17.88
2026-03-05 15:57:47.303 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:47.303
2026-03-05 15:59:12.122 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:59:12.122
2026-03-05 15:59:12.142 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=20.1
2026-03-05 15:59:12.146 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=24.54 | totalMs=24.54
2026-03-05 15:59:12.150 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:59:12.150
2026-03-05 15:59:12.161 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=6.99
2026-03-05 15:59:12.163 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=12.70 | totalMs=12.70
2026-03-05 15:59:12.163 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:59:12.163
2026-03-05 15:59:12.165 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-05 15:59:12.165 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.79 | totalMs=1.79
2026-03-05 15:59:12.165 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:59:12.165
2026-03-05 15:59:12.167 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-05 15:59:12.167 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.42 | totalMs=1.42
2026-03-05 15:59:12.440 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:59:12.440
2026-03-05 15:59:12.450 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-05 15:59:12.452 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-05 15:59:12.453 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 15:59:12.455 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-05 15:59:12.456 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-05 15:59:12.473 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=15.95
2026-03-05 15:59:12.473 | step 3 | route=IT_Ticket | empId=61350 | apiMs=33.21 | totalMs=33.21
2026-03-05 15:59:12.473 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:59:12.473
2026-03-05 15:59:12.475 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-05 15:59:12.476 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-05 15:59:12.477 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-05 15:59:12.477 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.15 | totalMs=4.15
2026-03-05 15:59:40.174 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=15:59:40.174
2026-03-05 15:59:40.230 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.52
2026-03-05 15:59:40.233 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=59.64 | totalMs=59.64
2026-03-05 15:59:42.599 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=15:59:42.599
2026-03-05 15:59:42.609 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-05 15:59:42.613 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.81 | totalMs=13.81
2026-03-05 16:00:56.194 | step 5 | route=dashboard | empId=Ima0005 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-05 16:00:58.501 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:00:58.501
2026-03-05 16:00:58.511 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-05 16:00:58.515 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.95 | totalMs=13.95
2026-03-05 16:00:58.519 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:00:58.519
2026-03-05 16:00:58.530 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=8.59
2026-03-05 16:00:58.533 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.99 | totalMs=13.99
2026-03-05 16:00:58.533 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:00:58.533
2026-03-05 16:00:58.535 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-03-05 16:00:58.535 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.32 | totalMs=2.32
2026-03-05 16:00:58.536 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:00:58.536
2026-03-05 16:00:58.537 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-05 16:00:58.537 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.50 | totalMs=1.50
2026-03-05 16:00:58.867 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:00:58.867
2026-03-05 16:00:58.878 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-05 16:00:58.879 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-05 16:00:58.881 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 16:00:58.882 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 16:00:58.884 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-05 16:00:58.918 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.58
2026-03-05 16:00:58.918 | step 3 | route=IT_Ticket | empId=61350 | apiMs=50.73 | totalMs=50.73
2026-03-05 16:00:58.919 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:00:58.919
2026-03-05 16:00:58.920 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-05 16:00:58.922 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 16:00:58.923 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 16:00:58.923 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.71 | totalMs=4.71
2026-03-05 16:01:16.739 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=16:01:16.739
2026-03-05 16:01:16.794 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.4
2026-03-05 16:01:16.798 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.83 | totalMs=58.83
2026-03-05 16:01:19.290 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=16:01:19.290
2026-03-05 16:01:19.301 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-05 16:01:19.304 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.90 | totalMs=13.90
2026-03-05 16:02:00.278 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:02:00.278
2026-03-05 16:02:00.288 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-03-05 16:02:00.292 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.33 | totalMs=13.33
2026-03-05 16:02:00.295 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:02:00.295
2026-03-05 16:02:00.337 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=38.21
2026-03-05 16:02:00.358 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=62.26 | totalMs=62.26
2026-03-05 16:02:00.358 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:02:00.358
2026-03-05 16:02:00.360 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-05 16:02:00.361 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.45 | totalMs=2.45
2026-03-05 16:02:00.361 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:02:00.361
2026-03-05 16:02:00.362 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-05 16:02:00.363 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.63 | totalMs=1.63
2026-03-05 16:02:00.654 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:02:00.654
2026-03-05 16:02:00.665 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-05 16:02:00.667 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-05 16:02:00.668 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 16:02:00.669 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-05 16:02:00.671 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-05 16:02:00.704 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.27
2026-03-05 16:02:00.705 | step 3 | route=IT_Ticket | empId=61350 | apiMs=50.61 | totalMs=50.61
2026-03-05 16:02:00.705 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:02:00.705
2026-03-05 16:02:00.707 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-05 16:02:00.708 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-05 16:02:00.709 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-05 16:02:00.709 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.08 | totalMs=4.08
2026-03-05 16:02:28.791 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=16:02:28.791
2026-03-05 16:02:28.846 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.95
2026-03-05 16:02:28.850 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=59.55 | totalMs=59.55
2026-03-05 16:02:31.244 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=16:02:31.244
2026-03-05 16:02:31.254 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-05 16:02:31.258 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.57 | totalMs=14.57
2026-03-05 16:03:35.596 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:03:35.596
2026-03-05 16:03:35.642 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=45.17
2026-03-05 16:03:35.646 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=49.86 | totalMs=49.86
2026-03-05 16:03:37.441 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:03:37.441
2026-03-05 16:03:37.784 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:03:37.784
2026-03-05 16:03:37.794 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-05 16:03:37.794 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=10.42 | totalMs=10.42
2026-03-05 16:03:37.795 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:03:37.795
2026-03-05 16:03:37.802 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=7.02
2026-03-05 16:03:37.805 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=10.64 | totalMs=10.64
2026-03-05 16:03:37.806 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:03:37.806
2026-03-05 16:03:37.807 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-05 16:03:37.808 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.85 | totalMs=1.85
2026-03-05 16:03:37.808 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:03:37.808
2026-03-05 16:03:37.809 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-05 16:03:37.809 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.41 | totalMs=1.41
2026-03-05 16:03:38.098 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:03:38.098
2026-03-05 16:03:38.108 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-05 16:03:38.109 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-05 16:03:38.111 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-05 16:03:38.112 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-05 16:03:38.114 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-05 16:03:38.137 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=22.79
2026-03-05 16:03:38.137 | step 3 | route=IT_Ticket | empId=61350 | apiMs=39.41 | totalMs=39.41
2026-03-05 16:03:38.137 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:03:38.137
2026-03-05 16:03:38.139 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-05 16:03:38.140 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-05 16:03:38.141 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-05 16:03:38.142 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.26 | totalMs=4.26
2026-03-05 16:04:15.593 | step 1 | route=IT_Ticket_Report | empId=61350 | query called at=16:04:15.593
2026-03-05 16:04:16.136 | step 2 | route=IT_Ticket_Report | empId=61350 | query=kpi_it_ticket_report_page_proc | queryMs=542.84
2026-03-05 16:04:16.137 | step 3 | route=IT_Ticket_Report | empId=61350 | apiMs=543.79 | totalMs=543.79
2026-03-05 16:04:16.633 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:04:16.633
2026-03-05 16:04:44.131 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:04:44.131
2026-03-05 16:04:44.149 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=17.06
2026-03-05 16:04:44.155 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.25
2026-03-05 16:04:44.161 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.34
2026-03-05 16:04:44.165 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=34.13 | totalMs=34.13
2026-03-05 16:04:44.166 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:04:44.166
2026-03-05 16:04:44.167 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-05 16:04:44.169 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-05 16:04:44.170 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-05 16:04:44.170 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.66 | totalMs=4.66
2026-03-05 16:04:44.171 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:04:44.171
2026-03-05 16:04:44.172 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-05 16:04:44.173 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-05 16:04:44.175 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-05 16:04:44.175 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.15 | totalMs=4.15
2026-03-05 16:04:44.175 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:04:44.175
2026-03-05 16:04:44.176 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-05 16:04:44.178 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-05 16:04:44.179 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-05 16:04:44.179 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.14 | totalMs=4.14
2026-03-05 16:04:44.645 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:04:44.645
2026-03-05 16:04:44.660 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=14.09
2026-03-05 16:04:44.660 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=14.90 | totalMs=14.90
2026-03-05 16:04:46.596 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:04:46.596
2026-03-05 16:04:53.566 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:04:53.566
2026-03-05 16:04:53.590 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=23.41
2026-03-05 16:04:53.597 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=30.66 | totalMs=30.66
2026-03-05 16:04:53.600 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:04:53.600
2026-03-05 16:04:53.605 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-05 16:04:53.606 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-05 16:04:53.608 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-05 16:04:53.608 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=8.12 | totalMs=8.12
2026-03-05 16:04:54.240 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:04:54.240
2026-03-05 16:04:54.255 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=14.47
2026-03-05 16:04:54.255 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=15.42 | totalMs=15.42
2026-03-05 16:04:56.480 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:04:56.480
2026-03-05 16:04:59.651 | step 1 | route=IT_Ticket_Report | empId=47781 | query called at=16:04:59.651
2026-03-05 16:04:59.711 | step 2 | route=IT_Ticket_Report | empId=47781 | query=kpi_it_ticket_report_page_proc | queryMs=59.43
2026-03-05 16:04:59.715 | step 3 | route=IT_Ticket_Report | empId=47781 | apiMs=63.89 | totalMs=63.89
2026-03-05 16:05:00.742 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:05:00.742
2026-03-05 16:06:15.268 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:06:15.268
2026-03-05 16:14:02.375 | step 1 | route=IT_Ticket_Report | empId=40822 | query called at=16:14:02.375
2026-03-05 16:14:02.497 | step 2 | route=IT_Ticket_Report | empId=40822 | query=kpi_it_ticket_report_page_proc | queryMs=121.04
2026-03-05 16:14:02.502 | step 3 | route=IT_Ticket_Report | empId=40822 | apiMs=126.62 | totalMs=126.62
2026-03-05 16:14:02.949 | step 4 | route=pageRenderd | empId=40822 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:14:02.949
2026-03-05 16:14:46.378 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:14:46.378
2026-03-05 16:14:46.412 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=34.19
2026-03-05 16:14:46.418 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-05 16:14:46.423 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-05 16:14:46.427 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-05 16:14:46.450 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=21.86
2026-03-05 16:14:46.489 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=38.92
2026-03-05 16:14:46.490 | step 3 | route=IT_Ticket | empId=40822 | apiMs=111.90 | totalMs=111.90
2026-03-05 16:14:46.490 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:14:46.490
2026-03-05 16:14:46.508 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=17.46
2026-03-05 16:14:46.509 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-05 16:14:46.511 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-05 16:14:46.511 | step 3 | route=IT_Ticket | empId=40822 | apiMs=21.00 | totalMs=21.00
2026-03-05 16:14:55.427 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=16:14:55.427
2026-03-05 16:14:55.693 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=265.78
2026-03-05 16:14:55.693 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=266.68 | totalMs=266.68
2026-03-05 16:15:00.809 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=16:15:00.809
2026-03-05 16:15:00.820 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-03-05 16:15:00.824 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=15.65 | totalMs=15.65
2026-03-05 16:15:57.919 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:15:57.919
2026-03-05 16:15:57.930 | step 2 | route=IT_TicketPost | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-05 16:15:57.935 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=15.62 | totalMs=15.62
2026-03-05 16:15:57.938 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:15:57.938
2026-03-05 16:15:57.953 | step 2 | route=IT_TicketPost | empId=40822 | query=IT_Ticket_Save_SPOC | queryMs=11.25
2026-03-05 16:15:57.962 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=23.64 | totalMs=23.64
2026-03-05 16:15:57.962 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:15:57.962
2026-03-05 16:15:57.964 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-05 16:15:57.965 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=2.23 | totalMs=2.23
2026-03-05 16:15:57.965 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:15:57.965
2026-03-05 16:15:57.967 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-05 16:15:57.967 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=1.88 | totalMs=1.88
2026-03-05 16:15:58.191 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:15:58.191
2026-03-05 16:15:58.202 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-05 16:15:58.204 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-05 16:15:58.205 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 16:15:58.207 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-05 16:15:58.208 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-05 16:15:58.274 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=65.42
2026-03-05 16:15:58.274 | step 3 | route=IT_Ticket | empId=40822 | apiMs=83.63 | totalMs=83.63
2026-03-05 16:15:58.275 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:15:58.275
2026-03-05 16:15:58.276 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-05 16:15:58.278 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-05 16:15:58.279 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-05 16:15:58.279 | step 3 | route=IT_Ticket | empId=40822 | apiMs=4.50 | totalMs=4.50
2026-03-05 16:17:01.236 | step 1 | route=IT_Ticket | empId=47781 | query called at=16:17:01.236
2026-03-05 16:17:01.248 | step 2 | route=IT_Ticket | empId=47781 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-03-05 16:17:01.253 | step 2 | route=IT_Ticket | empId=47781 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-05 16:17:01.257 | step 2 | route=IT_Ticket | empId=47781 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-05 16:17:01.262 | step 2 | route=IT_Ticket | empId=47781 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-05 16:17:01.263 | step 2 | route=IT_Ticket | empId=47781 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-05 16:17:01.303 | step 2 | route=IT_Ticket | empId=47781 | query=VMS_Comp_login_proc | queryMs=39.34
2026-03-05 16:17:01.303 | step 3 | route=IT_Ticket | empId=47781 | apiMs=67.19 | totalMs=67.19
2026-03-05 16:17:01.304 | step 1 | route=IT_Ticket | empId=47781 | query called at=16:17:01.304
2026-03-05 16:17:01.306 | step 2 | route=IT_Ticket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-05 16:17:01.307 | step 2 | route=IT_Ticket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-05 16:17:01.308 | step 2 | route=IT_Ticket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 16:17:01.309 | step 3 | route=IT_Ticket | empId=47781 | apiMs=4.75 | totalMs=4.75
2026-03-05 16:17:17.782 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47781 | query called at=16:17:17.782
2026-03-05 16:17:17.906 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47781 | query=KPI_IT_Ticket_Details_New | queryMs=122.53
2026-03-05 16:17:17.909 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47781 | apiMs=126.79 | totalMs=126.79
2026-03-05 16:17:48.373 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47781 | query called at=16:17:48.373
2026-03-05 16:17:48.397 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47781 | query=KPI_IT_Ticket_Details_New | queryMs=24.02
2026-03-05 16:17:48.401 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47781 | apiMs=28.60 | totalMs=28.60
2026-03-05 16:19:06.065 | step 1 | route=IT_Ticket | empId=47781 | query called at=16:19:06.065
2026-03-05 16:19:06.075 | step 2 | route=IT_Ticket | empId=47781 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-03-05 16:19:06.079 | step 2 | route=IT_Ticket | empId=47781 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-05 16:19:06.084 | step 2 | route=IT_Ticket | empId=47781 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-05 16:19:06.088 | step 2 | route=IT_Ticket | empId=47781 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 16:19:06.090 | step 2 | route=IT_Ticket | empId=47781 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-05 16:19:06.161 | step 2 | route=IT_Ticket | empId=47781 | query=VMS_Comp_login_proc | queryMs=71.53
2026-03-05 16:19:06.162 | step 3 | route=IT_Ticket | empId=47781 | apiMs=96.79 | totalMs=96.79
2026-03-05 16:19:06.162 | step 1 | route=IT_Ticket | empId=47781 | query called at=16:19:06.162
2026-03-05 16:19:06.170 | step 2 | route=IT_Ticket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=7.92
2026-03-05 16:19:06.182 | step 2 | route=IT_Ticket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=11.51
2026-03-05 16:19:06.189 | step 2 | route=IT_Ticket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=6.76
2026-03-05 16:19:06.190 | step 3 | route=IT_Ticket | empId=47781 | apiMs=27.56 | totalMs=27.56
2026-03-05 16:19:15.069 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:19:15.069
2026-03-05 16:19:15.079 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-05 16:19:15.084 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-05 16:19:15.089 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-05 16:19:15.093 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-05 16:19:15.095 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-05 16:19:15.129 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=33.36
2026-03-05 16:19:15.129 | step 3 | route=IT_Ticket | empId=62399 | apiMs=60.08 | totalMs=60.08
2026-03-05 16:19:15.129 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:19:15.129
2026-03-05 16:19:15.131 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.8
2026-03-05 16:19:15.133 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-05 16:19:15.134 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-05 16:19:15.134 | step 3 | route=IT_Ticket | empId=62399 | apiMs=5.08 | totalMs=5.08
2026-03-05 16:19:21.496 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:19:21.496
2026-03-05 16:19:24.436 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=16:19:24.436
2026-03-05 16:19:24.756 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=319.36
2026-03-05 16:19:24.760 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=323.95 | totalMs=323.95
2026-03-05 16:19:27.589 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=16:19:27.589
2026-03-05 16:19:27.602 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-03-05 16:19:27.606 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=16.41 | totalMs=16.41
2026-03-05 16:20:12.179 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:20:12.179
2026-03-05 16:20:12.194 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=14.65
2026-03-05 16:20:12.198 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=19.25 | totalMs=19.25
2026-03-05 16:20:12.202 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:20:12.202
2026-03-05 16:20:12.248 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=42.84
2026-03-05 16:20:12.260 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=58.70 | totalMs=58.70
2026-03-05 16:20:12.261 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:20:12.261
2026-03-05 16:20:12.269 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-03-05 16:20:12.270 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=8.91 | totalMs=8.91
2026-03-05 16:20:12.503 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:20:12.503
2026-03-05 16:20:12.591 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=87.29
2026-03-05 16:20:12.706 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=114.61
2026-03-05 16:20:12.717 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=6.29
2026-03-05 16:20:12.729 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.76
2026-03-05 16:20:12.747 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=13.38
2026-03-05 16:20:12.821 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=74.12
2026-03-05 16:20:12.822 | step 3 | route=IT_Ticket | empId=62399 | apiMs=319.26 | totalMs=319.26
2026-03-05 16:20:12.822 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:20:12.822
2026-03-05 16:20:12.830 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=7.43
2026-03-05 16:20:12.839 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-03-05 16:20:12.847 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-05 16:20:12.848 | step 3 | route=IT_Ticket | empId=62399 | apiMs=25.35 | totalMs=25.35
2026-03-05 16:20:25.104 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=16:20:25.104
2026-03-05 16:20:25.408 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=303.89
2026-03-05 16:20:25.413 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=308.86 | totalMs=308.86
2026-03-05 16:20:28.660 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=16:20:28.660
2026-03-05 16:20:28.672 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-03-05 16:20:28.676 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=15.94 | totalMs=15.94
2026-03-05 16:21:00.830 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:21:00.830
2026-03-05 16:21:00.842 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.24
2026-03-05 16:21:00.846 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=15.81 | totalMs=15.81
2026-03-05 16:21:00.850 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:21:00.850
2026-03-05 16:21:00.856 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=2.8
2026-03-05 16:21:00.860 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=10.30 | totalMs=10.30
2026-03-05 16:21:00.860 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:21:00.860
2026-03-05 16:21:00.862 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-05 16:21:00.863 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.46 | totalMs=2.46
2026-03-05 16:21:01.086 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:21:01.086
2026-03-05 16:21:01.104 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=18.11
2026-03-05 16:21:01.113 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.29
2026-03-05 16:21:01.121 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-03-05 16:21:01.131 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.87
2026-03-05 16:21:01.141 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=9.6
2026-03-05 16:21:01.218 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=77.41
2026-03-05 16:21:01.219 | step 3 | route=IT_Ticket | empId=62399 | apiMs=133.00 | totalMs=133.00
2026-03-05 16:21:01.219 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:21:01.219
2026-03-05 16:21:01.228 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.37
2026-03-05 16:21:01.237 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.59
2026-03-05 16:21:01.246 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.61
2026-03-05 16:21:01.246 | step 3 | route=IT_Ticket | empId=62399 | apiMs=27.01 | totalMs=27.01
2026-03-05 16:21:18.254 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:21:18.254
2026-03-05 16:21:18.303 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=48.72
2026-03-05 16:21:18.307 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=52.71 | totalMs=52.71
2026-03-05 16:21:18.909 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:21:18.909
2026-03-05 16:21:34.581 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:21:34.581
2026-03-05 16:21:34.606 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=24.11
2026-03-05 16:21:34.612 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-03-05 16:21:34.617 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=36.07 | totalMs=36.07
2026-03-05 16:21:34.620 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:21:34.620
2026-03-05 16:21:34.622 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-05 16:21:34.624 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-05 16:21:34.627 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.39
2026-03-05 16:21:34.627 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=6.41 | totalMs=6.41
2026-03-05 16:21:34.627 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:21:34.627
2026-03-05 16:21:34.629 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-05 16:21:34.630 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-05 16:21:34.631 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-05 16:21:34.631 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.24 | totalMs=4.24
2026-03-05 16:21:34.856 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:21:34.856
2026-03-05 16:21:34.894 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=36.93
2026-03-05 16:21:34.894 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=37.78 | totalMs=37.78
2026-03-05 16:21:35.324 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:21:35.324
2026-03-05 16:21:37.664 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:21:37.664
2026-03-05 16:27:15.745 | step 1 | route=IT_Ticket | empId=63457 | query called at=16:27:15.745
2026-03-05 16:27:15.779 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=33.34
2026-03-05 16:27:15.784 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-05 16:27:15.789 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 16:27:15.790 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 16:27:15.812 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_it_Ticket_Details | queryMs=21.78
2026-03-05 16:27:15.846 | step 2 | route=IT_Ticket | empId=63457 | query=VMS_Comp_login_proc | queryMs=33.62
2026-03-05 16:27:15.847 | step 3 | route=IT_Ticket | empId=63457 | apiMs=101.28 | totalMs=101.28
2026-03-05 16:27:15.847 | step 1 | route=IT_Ticket | empId=63457 | query called at=16:27:15.847
2026-03-05 16:27:15.865 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=17.47
2026-03-05 16:27:15.866 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-05 16:27:15.868 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-05 16:27:15.868 | step 3 | route=IT_Ticket | empId=63457 | apiMs=21.05 | totalMs=21.05
2026-03-05 16:27:28.985 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:27:28.985
2026-03-05 16:27:28.996 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-05 16:27:29.001 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-05 16:27:29.006 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-05 16:27:29.010 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-05 16:27:29.012 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-05 16:27:29.046 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=33.9
2026-03-05 16:27:29.046 | step 3 | route=IT_Ticket | empId=43200 | apiMs=60.98 | totalMs=60.98
2026-03-05 16:27:29.047 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:27:29.047
2026-03-05 16:27:29.048 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-05 16:27:29.050 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-05 16:27:29.051 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-05 16:27:29.052 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.72 | totalMs=4.72
2026-03-05 16:27:40.883 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63457 | query called at=16:27:40.883
2026-03-05 16:27:41.259 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=375.1
2026-03-05 16:27:41.262 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63457 | apiMs=378.84 | totalMs=378.84
2026-03-05 16:27:43.469 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query called at=16:27:43.469
2026-03-05 16:27:43.491 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=21.32
2026-03-05 16:27:43.495 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63457 | apiMs=25.74 | totalMs=25.74
2026-03-05 16:28:18.465 | step 1 | route=IT_TicketPost | empId=63457 | query called at=16:28:18.465
2026-03-05 16:28:18.475 | step 2 | route=IT_TicketPost | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-03-05 16:28:18.479 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=14.09 | totalMs=14.09
2026-03-05 16:28:18.482 | step 1 | route=IT_TicketPost | empId=63457 | query called at=16:28:18.482
2026-03-05 16:28:18.516 | step 2 | route=IT_TicketPost | empId=63457 | query=IT_Ticket_Save_SPOC | queryMs=30.24
2026-03-05 16:28:18.526 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=43.50 | totalMs=43.50
2026-03-05 16:28:18.526 | step 1 | route=IT_TicketPost | empId=63457 | query called at=16:28:18.526
2026-03-05 16:28:18.528 | step 2 | route=IT_TicketPost | empId=63457 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-05 16:28:18.528 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=1.88 | totalMs=1.88
2026-03-05 16:28:22.821 | step 1 | route=IT_Ticket | empId=63457 | query called at=16:28:22.821
2026-03-05 16:28:22.832 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-05 16:28:22.839 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-05 16:28:22.843 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-05 16:28:22.844 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-05 16:28:22.846 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-05 16:28:22.881 | step 2 | route=IT_Ticket | empId=63457 | query=VMS_Comp_login_proc | queryMs=34.78
2026-03-05 16:28:22.881 | step 3 | route=IT_Ticket | empId=63457 | apiMs=60.24 | totalMs=60.24
2026-03-05 16:28:22.882 | step 1 | route=IT_Ticket | empId=63457 | query called at=16:28:22.882
2026-03-05 16:28:22.884 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-05 16:28:22.885 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-05 16:28:22.886 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-05 16:28:22.886 | step 3 | route=IT_Ticket | empId=63457 | apiMs=4.52 | totalMs=4.52
2026-03-05 16:29:06.859 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=16:29:06.859
2026-03-05 16:29:07.039 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=179.06
2026-03-05 16:29:07.042 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=183.23 | totalMs=183.23
2026-03-05 16:29:12.710 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=16:29:12.710
2026-03-05 16:29:12.723 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.93
2026-03-05 16:29:12.727 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=16.57 | totalMs=16.57
2026-03-05 16:30:30.608 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:30:30.608
2026-03-05 16:30:30.620 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-03-05 16:30:30.624 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=15.73 | totalMs=15.73
2026-03-05 16:30:30.628 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:30:30.628
2026-03-05 16:30:30.638 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=7.22
2026-03-05 16:30:30.640 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=12.70 | totalMs=12.70
2026-03-05 16:30:30.641 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:30:30.641
2026-03-05 16:30:30.643 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.15
2026-03-05 16:30:30.644 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=3.02 | totalMs=3.02
2026-03-05 16:30:30.644 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:30:30.644
2026-03-05 16:30:30.646 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-05 16:30:30.646 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.18 | totalMs=2.18
2026-03-05 16:30:33.215 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:30:33.215
2026-03-05 16:30:33.226 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-03-05 16:30:33.232 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.93
2026-03-05 16:30:33.237 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.71
2026-03-05 16:30:33.239 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-03-05 16:30:33.241 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.78
2026-03-05 16:30:33.276 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=34.1
2026-03-05 16:30:33.276 | step 3 | route=IT_Ticket | empId=43200 | apiMs=61.39 | totalMs=61.39
2026-03-05 16:30:33.277 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:30:33.277
2026-03-05 16:30:33.279 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-03-05 16:30:33.281 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-03-05 16:30:33.282 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-05 16:30:33.283 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.86 | totalMs=5.86
2026-03-05 16:34:46.242 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=16:34:46.242
2026-03-05 16:34:46.285 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=42.02
2026-03-05 16:34:46.288 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=46.09 | totalMs=46.09
2026-03-05 16:34:46.648 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:34:46.648
2026-03-05 16:34:53.049 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:34:53.049
2026-03-05 16:34:54.903 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=1853.68
2026-03-05 16:34:56.336 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=833.26
2026-03-05 16:34:57.798 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=458.71
2026-03-05 16:34:58.211 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=271.18
2026-03-05 16:34:58.433 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=5,383.57 | totalMs=5,383.57
2026-03-05 16:34:58.436 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:34:58.436
2026-03-05 16:34:58.441 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-05 16:34:58.445 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-05 16:34:58.446 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-05 16:34:58.447 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=10.50 | totalMs=10.50
2026-03-05 16:34:58.447 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:34:58.447
2026-03-05 16:34:58.448 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-05 16:34:58.449 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-05 16:34:58.450 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-05 16:34:58.451 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=3.47 | totalMs=3.47
2026-03-05 16:34:58.451 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:34:58.451
2026-03-05 16:34:58.452 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-05 16:34:58.453 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-05 16:34:58.454 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-05 16:34:58.454 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=3.42 | totalMs=3.42
2026-03-05 16:34:58.455 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:34:58.455
2026-03-05 16:34:58.456 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-05 16:34:58.457 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-05 16:34:58.458 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-05 16:34:58.458 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=3.46 | totalMs=3.46
2026-03-05 16:35:02.425 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=16:35:02.425
2026-03-05 16:35:02.444 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=18.6
2026-03-05 16:35:02.448 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=22.53 | totalMs=22.53
2026-03-05 16:35:02.791 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:02.791
2026-03-05 16:56:26.587 | step 1 | route=IT_Ticket | empId=65224 | query called at=16:56:26.587
2026-03-05 16:56:26.636 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=48.24
2026-03-05 16:56:26.641 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 16:56:26.645 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-05 16:56:26.649 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-05 16:56:26.671 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=21.61
2026-03-05 16:56:26.708 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=36.17
2026-03-05 16:56:26.708 | step 3 | route=IT_Ticket | empId=65224 | apiMs=120.99 | totalMs=120.99
2026-03-05 16:56:26.708 | step 1 | route=IT_Ticket | empId=65224 | query called at=16:56:26.708
2026-03-05 16:56:26.726 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=17.16
2026-03-05 16:56:26.727 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-05 16:56:26.728 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-05 16:56:26.729 | step 3 | route=IT_Ticket | empId=65224 | apiMs=20.21 | totalMs=20.21
2026-03-05 16:58:13.410 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:58:13.410
2026-03-05 16:58:13.463 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=53
2026-03-05 16:58:13.467 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=57.29 | totalMs=57.29
2026-03-05 16:58:13.807 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:58:13.807
2026-03-05 16:58:31.371 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=16:58:31.371
2026-03-05 16:58:31.474 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=102.58
2026-03-05 16:58:31.481 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=110.18 | totalMs=110.18
2026-03-05 16:58:31.484 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=16:58:31.484
2026-03-05 16:58:31.486 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-05 16:58:31.488 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-05 16:58:31.489 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-05 16:58:31.489 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=5.13 | totalMs=5.13
2026-03-05 16:58:33.397 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:58:33.397
2026-03-05 16:58:33.422 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=24.55
2026-03-05 16:58:33.426 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=28.59 | totalMs=28.59
2026-03-05 16:58:33.737 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:58:33.737
2026-03-05 17:10:44.109 | step 5 | route=dashboard | empId=GST0004 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-05 17:11:30.645 | step 5 | route=dashboard | empId=GST0004 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-05 17:36:08.573 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:36:08.573
2026-03-05 17:36:08.608 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=33.67
2026-03-05 17:36:08.608 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=34.56 | totalMs=34.56
2026-03-05 17:36:11.979 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:36:11.979
2026-03-05 17:39:40.703 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:39:40.703
2026-03-05 17:39:40.742 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=38.02
2026-03-05 17:39:40.746 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-05 17:39:40.750 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-05 17:39:40.751 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-05 17:39:40.765 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=13.04
2026-03-05 17:39:40.787 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=22.07
2026-03-05 17:39:40.787 | step 3 | route=IT_Ticket | empId=61350 | apiMs=84.49 | totalMs=84.49
2026-03-05 17:39:40.788 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:39:40.788
2026-03-05 17:39:40.799 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=10.77
2026-03-05 17:39:40.800 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-05 17:39:40.803 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=2.03
2026-03-05 17:39:40.803 | step 3 | route=IT_Ticket | empId=61350 | apiMs=15.14 | totalMs=15.14
2026-03-05 17:39:52.225 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:39:52.225
2026-03-05 17:39:52.281 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.64
2026-03-05 17:39:52.284 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.93 | totalMs=58.93
2026-03-05 17:39:54.784 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:39:54.784
2026-03-05 17:39:54.794 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-05 17:39:54.798 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.11 | totalMs=14.11
2026-03-05 17:40:13.164 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:13.164
2026-03-05 17:40:13.175 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-03-05 17:40:13.178 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.60 | totalMs=14.60
2026-03-05 17:40:13.181 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:13.181
2026-03-05 17:40:13.193 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=10.97
2026-03-05 17:40:13.197 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=15.49 | totalMs=15.49
2026-03-05 17:40:13.197 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:13.197
2026-03-05 17:40:13.199 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-05 17:40:13.199 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.20 | totalMs=2.20
2026-03-05 17:40:13.200 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:13.200
2026-03-05 17:40:13.201 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-05 17:40:13.202 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.68 | totalMs=1.68
2026-03-05 17:40:13.480 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:40:13.480
2026-03-05 17:40:13.490 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-05 17:40:13.491 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-05 17:40:13.493 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-05 17:40:13.494 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-05 17:40:13.496 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-05 17:40:13.530 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.46
2026-03-05 17:40:13.530 | step 3 | route=IT_Ticket | empId=61350 | apiMs=50.32 | totalMs=50.32
2026-03-05 17:40:13.530 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:40:13.530
2026-03-05 17:40:13.532 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-05 17:40:13.533 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-05 17:40:13.534 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-05 17:40:13.535 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.60 | totalMs=4.60
2026-03-05 17:40:37.987 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:40:37.987
2026-03-05 17:40:38.042 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.7
2026-03-05 17:40:38.046 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.99 | totalMs=58.99
2026-03-05 17:40:40.378 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:40:40.378
2026-03-05 17:40:40.389 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-05 17:40:40.393 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.24 | totalMs=14.24
2026-03-05 17:40:51.890 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:51.890
2026-03-05 17:40:51.935 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=44.28
2026-03-05 17:40:51.938 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=48.14 | totalMs=48.14
2026-03-05 17:40:51.942 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:51.942
2026-03-05 17:40:51.989 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=44.66
2026-03-05 17:40:51.991 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=49.24 | totalMs=49.24
2026-03-05 17:40:51.991 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:51.991
2026-03-05 17:40:51.993 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.94
2026-03-05 17:40:51.994 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.58 | totalMs=2.58
2026-03-05 17:40:51.994 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:51.994
2026-03-05 17:40:51.997 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.15
2026-03-05 17:40:51.997 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.99 | totalMs=2.99
2026-03-05 17:40:52.406 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:40:52.406
2026-03-05 17:40:52.416 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-05 17:40:52.417 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-05 17:40:52.419 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-05 17:40:52.420 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-05 17:40:52.421 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-05 17:40:52.469 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=47.84
2026-03-05 17:40:52.470 | step 3 | route=IT_Ticket | empId=61350 | apiMs=64.07 | totalMs=64.07
2026-03-05 17:40:52.470 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:40:52.470
2026-03-05 17:40:52.472 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-05 17:40:52.473 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-05 17:40:52.474 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-05 17:40:52.474 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.15 | totalMs=4.15
2026-03-05 17:45:44.399 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:45:44.399
2026-03-05 17:45:44.440 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=40.39
2026-03-05 17:45:44.444 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=45.04 | totalMs=45.04
2026-03-05 17:45:45.342 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:45:45.342
2026-03-05 17:45:51.469 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:45:51.469
2026-03-05 17:45:51.507 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=37.64
2026-03-05 17:45:51.532 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=11.8
2026-03-05 17:45:51.544 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=75.43 | totalMs=75.43
2026-03-05 17:45:51.547 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:45:51.547
2026-03-05 17:45:51.549 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-05 17:45:51.551 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-05 17:45:51.552 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-05 17:45:51.552 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.12 | totalMs=5.12
2026-03-05 17:45:51.553 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:45:51.553
2026-03-05 17:45:51.554 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-05 17:45:51.556 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-05 17:45:51.557 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-05 17:45:51.557 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.44 | totalMs=4.44
2026-03-05 17:45:52.168 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:45:52.168
2026-03-05 17:45:52.182 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=13.64
2026-03-05 17:45:52.183 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=14.40 | totalMs=14.40
2026-03-05 17:45:53.804 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:45:53.804
2026-03-05 18:44:51.893 | step 1 | route=IT_Ticket_Report | empId=65384 | query called at=18:44:51.893
2026-03-05 18:44:52.145 | step 2 | route=IT_Ticket_Report | empId=65384 | query=kpi_it_ticket_report_page_proc | queryMs=251.78
2026-03-05 18:44:52.149 | step 3 | route=IT_Ticket_Report | empId=65384 | apiMs=255.89 | totalMs=255.89
2026-03-05 18:44:52.599 | step 4 | route=pageRenderd | empId=65384 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:44:52.599
2026-03-05 18:44:59.770 | step 1 | route=IT_Ticket | empId=65384 | query called at=18:44:59.770
2026-03-05 18:44:59.810 | step 2 | route=IT_Ticket | empId=65384 | query=KPI_IT_Ticket_Details_New | queryMs=39.44
2026-03-05 18:44:59.815 | step 2 | route=IT_Ticket | empId=65384 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-05 18:44:59.819 | step 2 | route=IT_Ticket | empId=65384 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-05 18:44:59.824 | step 2 | route=IT_Ticket | empId=65384 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-05 18:44:59.846 | step 2 | route=IT_Ticket | empId=65384 | query=Kpi_it_Ticket_Details | queryMs=22.05
2026-03-05 18:44:59.882 | step 2 | route=IT_Ticket | empId=65384 | query=VMS_Comp_login_proc | queryMs=35.99
2026-03-05 18:44:59.883 | step 3 | route=IT_Ticket | empId=65384 | apiMs=113.08 | totalMs=113.08
2026-03-05 18:44:59.883 | step 1 | route=IT_Ticket | empId=65384 | query called at=18:44:59.883
2026-03-05 18:44:59.901 | step 2 | route=IT_Ticket | empId=65384 | query=Kpi_HW_Ticket_Details | queryMs=17.28
2026-03-05 18:44:59.902 | step 2 | route=IT_Ticket | empId=65384 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-05 18:44:59.903 | step 2 | route=IT_Ticket | empId=65384 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-05 18:44:59.904 | step 3 | route=IT_Ticket | empId=65384 | apiMs=20.55 | totalMs=20.55
2026-03-05 18:45:20.866 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65384 | query called at=18:45:20.866
2026-03-05 18:45:20.961 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65384 | query=KPI_IT_Ticket_Details_New | queryMs=94.19
2026-03-05 18:45:20.961 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65384 | apiMs=95.06 | totalMs=95.06
2026-03-05 18:45:24.938 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65384 | query called at=18:45:24.938
2026-03-05 18:45:24.950 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65384 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-03-05 18:45:24.954 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65384 | apiMs=15.50 | totalMs=15.50
2026-03-05 18:46:43.475 | step 1 | route=IT_TicketPost | empId=65384 | query called at=18:46:43.475
2026-03-05 18:46:43.499 | step 2 | route=IT_TicketPost | empId=65384 | query=KPI_IT_Ticket_Details_New | queryMs=23.59
2026-03-05 18:46:43.503 | step 3 | route=IT_TicketPost | empId=65384 | apiMs=28.20 | totalMs=28.20
2026-03-05 18:46:43.507 | step 1 | route=IT_TicketPost | empId=65384 | query called at=18:46:43.507
2026-03-05 18:46:43.521 | step 2 | route=IT_TicketPost | empId=65384 | query=IT_Ticket_Save_SPOC | queryMs=11.73
2026-03-05 18:46:43.523 | step 3 | route=IT_TicketPost | empId=65384 | apiMs=16.71 | totalMs=16.71
2026-03-05 18:46:43.524 | step 1 | route=IT_TicketPost | empId=65384 | query called at=18:46:43.524
2026-03-05 18:46:43.526 | step 2 | route=IT_TicketPost | empId=65384 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-05 18:46:43.526 | step 3 | route=IT_TicketPost | empId=65384 | apiMs=2.51 | totalMs=2.51
2026-03-05 18:46:43.764 | step 1 | route=IT_Ticket | empId=65384 | query called at=18:46:43.764
2026-03-05 18:46:43.775 | step 2 | route=IT_Ticket | empId=65384 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-05 18:46:43.776 | step 2 | route=IT_Ticket | empId=65384 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-05 18:46:43.778 | step 2 | route=IT_Ticket | empId=65384 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-05 18:46:43.779 | step 2 | route=IT_Ticket | empId=65384 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-05 18:46:43.781 | step 2 | route=IT_Ticket | empId=65384 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-05 18:46:43.815 | step 2 | route=IT_Ticket | empId=65384 | query=VMS_Comp_login_proc | queryMs=33.31
2026-03-05 18:46:43.815 | step 3 | route=IT_Ticket | empId=65384 | apiMs=50.81 | totalMs=50.81
2026-03-05 18:46:43.815 | step 1 | route=IT_Ticket | empId=65384 | query called at=18:46:43.815
2026-03-05 18:46:43.817 | step 2 | route=IT_Ticket | empId=65384 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-05 18:46:43.819 | step 2 | route=IT_Ticket | empId=65384 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-05 18:46:43.820 | step 2 | route=IT_Ticket | empId=65384 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-05 18:46:43.820 | step 3 | route=IT_Ticket | empId=65384 | apiMs=4.86 | totalMs=4.86
2026-03-05 19:38:53.148 | step 1 | route=IT_Ticket | empId=406 | query called at=19:38:53.148
2026-03-05 19:38:53.335 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=185.73
2026-03-05 19:38:53.340 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-05 19:38:53.345 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-05 19:38:53.349 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-05 19:38:53.372 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=22.48
2026-03-05 19:38:53.409 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=36.99
2026-03-05 19:38:53.410 | step 3 | route=IT_Ticket | empId=406 | apiMs=261.29 | totalMs=261.29
2026-03-05 19:38:53.410 | step 1 | route=IT_Ticket | empId=406 | query called at=19:38:53.410
2026-03-05 19:38:53.428 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=17.1
2026-03-05 19:38:53.429 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-05 19:38:53.430 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-05 19:38:53.431 | step 3 | route=IT_Ticket | empId=406 | apiMs=20.66 | totalMs=20.66
2026-03-05 19:39:14.196 | step 1 | route=IT_Ticket | empId=406 | query called at=19:39:14.196
2026-03-05 19:39:14.206 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-05 19:39:14.212 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-05 19:39:14.217 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-05 19:39:14.223 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.72
2026-03-05 19:39:14.224 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-05 19:39:14.261 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=36.12
2026-03-05 19:39:14.261 | step 3 | route=IT_Ticket | empId=406 | apiMs=64.97 | totalMs=64.97
2026-03-05 19:39:14.261 | step 1 | route=IT_Ticket | empId=406 | query called at=19:39:14.261
2026-03-05 19:39:14.264 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=2.22
2026-03-05 19:39:14.269 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=4.66
2026-03-05 19:39:14.278 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-05 19:39:14.278 | step 3 | route=IT_Ticket | empId=406 | apiMs=16.38 | totalMs=16.38
2026-03-05 19:39:20.434 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=19:39:20.434
2026-03-05 19:39:20.623 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=188.22
2026-03-05 19:39:20.623 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=189.05 | totalMs=189.05
2026-03-05 19:39:22.570 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=19:39:22.570
2026-03-05 19:39:22.616 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=44.94
2026-03-05 19:39:22.620 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=49.44 | totalMs=49.44
2026-03-05 19:40:07.466 | step 1 | route=IT_TicketPost | empId=406 | query called at=19:40:07.466
2026-03-05 19:40:07.477 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-05 19:40:07.481 | step 3 | route=IT_TicketPost | empId=406 | apiMs=14.59 | totalMs=14.59
2026-03-05 19:40:07.484 | step 1 | route=IT_TicketPost | empId=406 | query called at=19:40:07.484
2026-03-05 19:40:07.533 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=45.78
2026-03-05 19:40:07.536 | step 3 | route=IT_TicketPost | empId=406 | apiMs=51.77 | totalMs=51.77
2026-03-05 19:40:07.536 | step 1 | route=IT_TicketPost | empId=406 | query called at=19:40:07.536
2026-03-05 19:40:07.539 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-05 19:40:07.539 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.56 | totalMs=2.56
2026-03-05 19:40:10.598 | step 1 | route=IT_Ticket | empId=406 | query called at=19:40:10.598
2026-03-05 19:40:10.608 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-05 19:40:10.613 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-05 19:40:10.617 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-05 19:40:10.619 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-05 19:40:10.620 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-05 19:40:10.654 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=33.39
2026-03-05 19:40:10.654 | step 3 | route=IT_Ticket | empId=406 | apiMs=56.31 | totalMs=56.31
2026-03-05 19:40:10.655 | step 1 | route=IT_Ticket | empId=406 | query called at=19:40:10.655
2026-03-05 19:40:10.656 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-05 19:40:10.657 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-05 19:40:10.659 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-05 19:40:10.659 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.40 | totalMs=4.40
2026-03-05 19:52:05.837 | step 5 | route=dashboard | empId=GNA0050 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-06 08:35:19.762 | step 5 | route=dashboard | empId=GRA0131 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-06 08:39:02.483 | step 5 | route=dashboard | empId=Gra0270 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-06 08:41:54.614 | step 5 | route=dashboard | empId=Gra0270 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-06 09:15:24.994 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:15:24.994
2026-03-06 09:15:25.800 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=805.1
2026-03-06 09:15:25.800 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=806.08 | totalMs=806.08
2026-03-06 09:15:26.106 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:15:26.106
2026-03-06 09:21:19.631 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=09:21:19.631
2026-03-06 09:21:19.669 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=36.95
2026-03-06 09:21:19.675 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=44.04 | totalMs=44.04
2026-03-06 09:21:20.015 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:20.015
2026-03-06 09:32:08.187 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:32:08.187
2026-03-06 09:32:08.222 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=34.82
2026-03-06 09:32:08.227 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-06 09:32:08.231 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-06 09:32:09.178 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=946.36
2026-03-06 09:32:13.394 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=4215.71
2026-03-06 09:32:13.435 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=39.62
2026-03-06 09:32:13.435 | step 3 | route=IT_Ticket | empId=39370 | apiMs=5,248.36 | totalMs=5,248.36
2026-03-06 09:32:13.436 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:32:13.436
2026-03-06 09:32:13.454 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=17.71
2026-03-06 09:32:14.233 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=778.65
2026-03-06 09:32:14.234 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-06 09:32:14.234 | step 3 | route=IT_Ticket | empId=39370 | apiMs=798.80 | totalMs=798.80
2026-03-06 09:33:40.535 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:33:40.535
2026-03-06 09:33:40.575 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=38.99
2026-03-06 09:33:40.581 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-06 09:33:40.586 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 09:33:40.590 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-06 09:33:40.592 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-06 09:33:40.630 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=38.24
2026-03-06 09:33:40.631 | step 3 | route=IT_Ticket | empId=39370 | apiMs=95.29 | totalMs=95.29
2026-03-06 09:33:40.631 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:33:40.631
2026-03-06 09:33:40.633 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-06 09:33:40.634 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-06 09:33:40.635 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-06 09:33:40.636 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.66 | totalMs=4.66
2026-03-06 09:33:49.333 | step 1 | route=HW_TicketFun | empId= | query called at=09:33:49.333
2026-03-06 09:33:49.351 | step 2 | route=HW_TicketFun | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=17.57
2026-03-06 09:33:49.356 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=22.72 | totalMs=22.72
2026-03-06 09:34:33.085 | step 1 | route=HW_TicketPost | empId=39370 | query called at=09:34:33.085
2026-03-06 09:34:33.113 | step 2 | route=HW_TicketPost | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=27.58
2026-03-06 09:34:33.117 | step 3 | route=HW_TicketPost | empId=39370 | apiMs=32.38 | totalMs=32.38
2026-03-06 09:34:33.121 | step 1 | route=HW_TicketPost | empId=39370 | query called at=09:34:33.121
2026-03-06 09:34:33.126 | step 2 | route=HW_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-06 09:34:33.127 | step 3 | route=HW_TicketPost | empId=39370 | apiMs=5.63 | totalMs=5.63
2026-03-06 09:34:33.127 | step 1 | route=HW_TicketPost | empId=39370 | query called at=09:34:33.127
2026-03-06 09:34:33.129 | step 2 | route=HW_TicketPost | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-06 09:34:33.129 | step 3 | route=HW_TicketPost | empId=39370 | apiMs=2.12 | totalMs=2.12
2026-03-06 09:34:33.130 | step 1 | route=HW_TicketPost | empId=39370 | query called at=09:34:33.130
2026-03-06 09:34:33.196 | step 2 | route=HW_TicketPost | empId=39370 | query=hw_ticket_save_proc_kpi | queryMs=66.14 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYNKA A/GKA0430, 4, printer problem, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYNKA A/GKA0430,@type_iss=4,@issue_Describ=printer problem,@severity=1,@compid=2,@date=06-Mar-2026,@Emplno=39370,@filepath=,@filepath2=,@mod_id=1)
2026-03-06 09:34:33.209 | step 5 | route=HW_TicketPost | empId=39370 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYNKA A/GKA0430, 4, printer problem, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYNKA A/GKA0430,@type_iss=4,@issue_Describ=printer problem,@severity=1,@compid=2,@date=06-Mar-2026,@Emplno=39370,@filepath=,@filepath2=,@mod_id=1)
2026-03-06 09:34:33.428 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:34:33.428
2026-03-06 09:34:33.438 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-06 09:34:33.440 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-06 09:34:33.442 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-06 09:34:33.443 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-06 09:34:33.445 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-06 09:34:33.479 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=34.1
2026-03-06 09:34:33.480 | step 3 | route=IT_Ticket | empId=39370 | apiMs=52.10 | totalMs=52.10
2026-03-06 09:34:33.480 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:34:33.480
2026-03-06 09:34:33.482 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-06 09:34:33.483 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-06 09:34:33.484 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-06 09:34:33.484 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.36 | totalMs=4.36
2026-03-06 09:36:05.379 | step 1 | route=IT_Ticket | empId=47968 | query called at=09:36:05.379
2026-03-06 09:36:05.389 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-06 09:36:05.394 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-06 09:36:05.398 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-06 09:36:05.403 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-06 09:36:05.404 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-06 09:36:05.440 | step 2 | route=IT_Ticket | empId=47968 | query=VMS_Comp_login_proc | queryMs=35.09
2026-03-06 09:36:05.440 | step 3 | route=IT_Ticket | empId=47968 | apiMs=61.11 | totalMs=61.11
2026-03-06 09:36:05.440 | step 1 | route=IT_Ticket | empId=47968 | query called at=09:36:05.440
2026-03-06 09:36:05.442 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-06 09:36:05.443 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-06 09:36:05.444 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-06 09:36:05.445 | step 3 | route=IT_Ticket | empId=47968 | apiMs=4.39 | totalMs=4.39
2026-03-06 09:36:13.651 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47968 | query called at=09:36:13.651
2026-03-06 09:36:15.238 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=1585.94
2026-03-06 09:36:15.238 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47968 | apiMs=1,586.87 | totalMs=1,586.87
2026-03-06 09:36:17.711 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47968 | query called at=09:36:17.711
2026-03-06 09:36:17.724 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=13
2026-03-06 09:36:17.728 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47968 | apiMs=16.89 | totalMs=16.89
2026-03-06 09:38:31.641 | step 1 | route=IT_TicketPost | empId=47968 | query called at=09:38:31.641
2026-03-06 09:38:31.657 | step 2 | route=IT_TicketPost | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=15.03
2026-03-06 09:38:31.661 | step 3 | route=IT_TicketPost | empId=47968 | apiMs=19.75 | totalMs=19.75
2026-03-06 09:38:31.664 | step 1 | route=IT_TicketPost | empId=47968 | query called at=09:38:31.664
2026-03-06 09:38:31.728 | step 2 | route=IT_TicketPost | empId=47968 | query=IT_Ticket_Save_SPOC | queryMs=60.06
2026-03-06 09:38:31.730 | step 3 | route=IT_TicketPost | empId=47968 | apiMs=65.57 | totalMs=65.57
2026-03-06 09:38:31.730 | step 1 | route=IT_TicketPost | empId=47968 | query called at=09:38:31.730
2026-03-06 09:38:31.732 | step 2 | route=IT_TicketPost | empId=47968 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-06 09:38:31.733 | step 3 | route=IT_TicketPost | empId=47968 | apiMs=2.40 | totalMs=2.40
2026-03-06 09:38:33.670 | step 1 | route=IT_Ticket | empId=47968 | query called at=09:38:33.670
2026-03-06 09:38:33.681 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-06 09:38:33.687 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-06 09:38:33.692 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-06 09:38:33.696 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-06 09:38:33.698 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_it_Ticket_Details | queryMs=1.42
2026-03-06 09:38:33.738 | step 2 | route=IT_Ticket | empId=47968 | query=VMS_Comp_login_proc | queryMs=40.19
2026-03-06 09:38:33.739 | step 3 | route=IT_Ticket | empId=47968 | apiMs=68.21 | totalMs=68.21
2026-03-06 09:38:33.739 | step 1 | route=IT_Ticket | empId=47968 | query called at=09:38:33.739
2026-03-06 09:38:33.741 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-06 09:38:33.742 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-06 09:38:33.744 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-06 09:38:33.744 | step 3 | route=IT_Ticket | empId=47968 | apiMs=4.71 | totalMs=4.71
2026-03-06 09:49:10.342 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:49:10.342
2026-03-06 09:49:10.410 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=67.7
2026-03-06 09:49:10.423 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-03-06 09:49:10.437 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-03-06 09:49:10.447 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=6.79
2026-03-06 09:49:10.474 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=25.79
2026-03-06 09:49:10.528 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=54.31
2026-03-06 09:49:10.529 | step 3 | route=IT_Ticket | empId=43200 | apiMs=187.52 | totalMs=187.52
2026-03-06 09:49:10.529 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:49:10.529
2026-03-06 09:49:10.573 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=43.15
2026-03-06 09:49:10.577 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=3.63
2026-03-06 09:49:10.580 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=2.23
2026-03-06 09:49:10.581 | step 3 | route=IT_Ticket | empId=43200 | apiMs=50.99 | totalMs=50.99
2026-03-06 09:49:17.218 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:49:17.218
2026-03-06 09:49:17.443 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=224.98
2026-03-06 09:49:17.448 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=229.75 | totalMs=229.75
2026-03-06 09:49:19.735 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:49:19.735
2026-03-06 09:49:19.748 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=12.18
2026-03-06 09:49:19.755 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=3
2026-03-06 09:49:19.759 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-06 09:49:19.763 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-06 09:49:19.765 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-06 09:49:19.803 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=38.03
2026-03-06 09:49:19.804 | step 3 | route=IT_Ticket | empId=46973 | apiMs=68.20 | totalMs=68.20
2026-03-06 09:49:19.804 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:49:19.804
2026-03-06 09:49:19.805 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-06 09:49:19.807 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-06 09:49:19.808 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-06 09:49:19.808 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.00 | totalMs=4.00
2026-03-06 09:49:20.479 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:49:20.479
2026-03-06 09:49:20.490 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-06 09:49:20.494 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=14.47 | totalMs=14.47
2026-03-06 09:49:27.070 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=09:49:27.070
2026-03-06 09:49:27.538 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=467.83
2026-03-06 09:49:27.539 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=468.68 | totalMs=468.68
2026-03-06 09:49:29.238 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:49:29.238
2026-03-06 09:49:29.249 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-03-06 09:49:29.253 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=15.14 | totalMs=15.14
2026-03-06 09:49:46.176 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:49:46.176
2026-03-06 09:49:46.187 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-06 09:49:46.191 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.33 | totalMs=15.33
2026-03-06 09:49:46.195 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:49:46.195
2026-03-06 09:49:46.232 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=34.04
2026-03-06 09:49:46.238 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=43.16 | totalMs=43.16
2026-03-06 09:49:46.238 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:49:46.238
2026-03-06 09:49:46.269 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.47
2026-03-06 09:49:46.269 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=31.13 | totalMs=31.13
2026-03-06 09:49:46.270 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:49:46.270
2026-03-06 09:49:46.273 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.63
2026-03-06 09:49:46.273 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=3.48 | totalMs=3.48
2026-03-06 09:49:49.849 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:49:49.849
2026-03-06 09:49:49.859 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-06 09:49:49.864 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-06 09:49:49.868 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-06 09:49:49.870 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-06 09:49:49.871 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-06 09:49:49.906 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=34.47
2026-03-06 09:49:49.906 | step 3 | route=IT_Ticket | empId=46973 | apiMs=57.18 | totalMs=57.18
2026-03-06 09:49:49.907 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:49:49.907
2026-03-06 09:49:49.909 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.66
2026-03-06 09:49:49.911 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-06 09:49:49.912 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-06 09:49:49.912 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.60 | totalMs=5.60
2026-03-06 09:49:50.551 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:49:50.551
2026-03-06 09:49:50.646 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=91.21
2026-03-06 09:49:50.646 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=95.78 | totalMs=95.78
2026-03-06 09:49:50.650 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:49:50.650
2026-03-06 09:49:50.676 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=23.24
2026-03-06 09:49:50.783 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=133.18 | totalMs=133.18
2026-03-06 09:49:50.783 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:49:50.783
2026-03-06 09:49:50.785 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-06 09:49:50.786 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.33 | totalMs=2.33
2026-03-06 09:49:55.381 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:49:55.381
2026-03-06 09:49:55.391 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-06 09:49:55.396 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-03-06 09:49:55.401 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-06 09:49:55.402 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-06 09:49:55.404 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-06 09:49:55.466 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=61.64
2026-03-06 09:49:55.466 | step 3 | route=IT_Ticket | empId=43200 | apiMs=85.45 | totalMs=85.45
2026-03-06 09:49:55.467 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:49:55.467
2026-03-06 09:49:55.474 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=6.75
2026-03-06 09:49:55.478 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=3.58
2026-03-06 09:49:55.479 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-06 09:49:55.480 | step 3 | route=IT_Ticket | empId=43200 | apiMs=12.97 | totalMs=12.97
2026-03-06 09:50:01.659 | step 1 | route=IT_Ticket | empId=43405 | query called at=09:50:01.659
2026-03-06 09:50:01.670 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-06 09:50:01.675 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-03-06 09:50:01.679 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-06 09:50:01.681 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-06 09:50:01.683 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-06 09:50:01.716 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=32.92
2026-03-06 09:50:01.716 | step 3 | route=IT_Ticket | empId=43405 | apiMs=57.24 | totalMs=57.24
2026-03-06 09:50:01.717 | step 1 | route=IT_Ticket | empId=43405 | query called at=09:50:01.717
2026-03-06 09:50:01.719 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-06 09:50:01.720 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-06 09:50:01.722 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-06 09:50:01.722 | step 3 | route=IT_Ticket | empId=43405 | apiMs=5.08 | totalMs=5.08
2026-03-06 09:50:29.662 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:50:29.662
2026-03-06 09:50:29.774 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=112.19
2026-03-06 09:50:29.778 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=116.55 | totalMs=116.55
2026-03-06 09:50:30.476 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:30.476
2026-03-06 09:50:31.222 | step 1 | route=IT_Ticket | empId=34194 | query called at=09:50:31.222
2026-03-06 09:50:31.260 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=37.44
2026-03-06 09:50:31.265 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-06 09:50:31.269 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-06 09:50:31.274 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-06 09:50:31.276 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-03-06 09:50:31.296 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=19.45
2026-03-06 09:50:31.296 | step 3 | route=IT_Ticket | empId=34194 | apiMs=74.04 | totalMs=74.04
2026-03-06 09:50:31.296 | step 1 | route=IT_Ticket | empId=34194 | query called at=09:50:31.296
2026-03-06 09:50:31.298 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-06 09:50:31.300 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-06 09:50:31.301 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-06 09:50:31.302 | step 3 | route=IT_Ticket | empId=34194 | apiMs=5.37 | totalMs=5.37
2026-03-06 09:50:36.494 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:50:36.494
2026-03-06 09:50:36.561 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=66.58
2026-03-06 09:50:36.568 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=73.26 | totalMs=73.26
2026-03-06 09:50:36.571 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:50:36.571
2026-03-06 09:50:36.576 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-06 09:50:36.577 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-06 09:50:36.578 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-06 09:50:36.579 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.57 | totalMs=7.57
2026-03-06 09:50:39.533 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:50:39.533
2026-03-06 09:50:39.605 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=70.89
2026-03-06 09:50:39.609 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=75.45 | totalMs=75.45
2026-03-06 09:50:40.219 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:40.219
2026-03-06 09:50:41.029 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:50:41.029
2026-03-06 09:50:41.059 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.21
2026-03-06 09:50:41.063 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=34.13 | totalMs=34.13
2026-03-06 09:50:41.899 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:41.899
2026-03-06 09:50:43.632 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34194 | query called at=09:50:43.632
2026-03-06 09:50:44.092 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=459.67
2026-03-06 09:50:44.093 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34194 | apiMs=460.57 | totalMs=460.57
2026-03-06 09:50:45.571 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query called at=09:50:45.571
2026-03-06 09:50:45.617 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=45.9
2026-03-06 09:50:45.621 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34194 | apiMs=50.17 | totalMs=50.17
2026-03-06 09:50:47.545 | step 1 | route=HW_TicketFun | empId= | query called at=09:50:47.545
2026-03-06 09:50:47.556 | step 2 | route=HW_TicketFun | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=9.72
2026-03-06 09:50:47.560 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.37 | totalMs=14.37
2026-03-06 09:51:03.651 | step 1 | route=HW_TicketPost | empId=43405 | query called at=09:51:03.651
2026-03-06 09:51:03.686 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=34.28
2026-03-06 09:51:03.690 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=38.84 | totalMs=38.84
2026-03-06 09:51:03.693 | step 1 | route=HW_TicketPost | empId=43405 | query called at=09:51:03.693
2026-03-06 09:51:03.701 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.85
2026-03-06 09:51:03.701 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=7.66 | totalMs=7.66
2026-03-06 09:51:03.701 | step 1 | route=HW_TicketPost | empId=43405 | query called at=09:51:03.701
2026-03-06 09:51:03.705 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=3.01
2026-03-06 09:51:03.705 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=3.80 | totalMs=3.80
2026-03-06 09:51:03.705 | step 1 | route=HW_TicketPost | empId=43405 | query called at=09:51:03.705
2026-03-06 09:51:03.730 | step 2 | route=HW_TicketPost | empId=43405 | query=hw_ticket_save_proc_kpi | queryMs=24.24
2026-03-06 09:51:03.733 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=27.79 | totalMs=27.79
2026-03-06 09:51:03.980 | step 1 | route=IT_Ticket | empId=43405 | query called at=09:51:03.980
2026-03-06 09:51:03.991 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-03-06 09:51:03.994 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=2.64
2026-03-06 09:51:03.997 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.81
2026-03-06 09:51:03.999 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=2.21
2026-03-06 09:51:04.002 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=2.22
2026-03-06 09:51:04.006 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:51:04.006
2026-03-06 09:51:04.037 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=34.6
2026-03-06 09:51:04.037 | step 3 | route=IT_Ticket | empId=43405 | apiMs=57.32 | totalMs=57.32
2026-03-06 09:51:04.037 | step 1 | route=IT_Ticket | empId=43405 | query called at=09:51:04.037
2026-03-06 09:51:04.040 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.85
2026-03-06 09:51:04.042 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.72
2026-03-06 09:51:04.044 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.72
2026-03-06 09:51:04.044 | step 3 | route=IT_Ticket | empId=43405 | apiMs=6.82 | totalMs=6.82
2026-03-06 09:51:04.053 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=42.89
2026-03-06 09:51:04.090 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=31.46
2026-03-06 09:51:04.106 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=7.62
2026-03-06 09:51:04.111 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=2.57
2026-03-06 09:51:04.115 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=2.11
2026-03-06 09:51:04.117 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=111.20 | totalMs=111.20
2026-03-06 09:51:04.118 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:51:04.118
2026-03-06 09:51:04.120 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-03-06 09:51:04.122 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-06 09:51:04.125 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.65
2026-03-06 09:51:04.126 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.80 | totalMs=7.80
2026-03-06 09:51:07.933 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:51:07.933
2026-03-06 09:51:07.971 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=37.71
2026-03-06 09:51:07.976 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-06 09:51:07.981 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-06 09:51:07.984 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=51.28 | totalMs=51.28
2026-03-06 09:51:07.984 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:51:07.984
2026-03-06 09:51:07.986 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-06 09:51:07.987 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-06 09:51:07.989 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-06 09:51:07.989 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.62 | totalMs=4.62
2026-03-06 09:51:10.533 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:51:10.533
2026-03-06 09:51:10.535 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-06 09:51:10.536 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-06 09:51:10.538 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-06 09:51:10.538 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.27 | totalMs=5.27
2026-03-06 09:51:12.718 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:51:12.718
2026-03-06 09:51:12.725 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.85
2026-03-06 09:51:12.726 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-06 09:51:12.728 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-06 09:51:12.728 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=9.74 | totalMs=9.74
2026-03-06 09:51:12.761 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:51:12.761
2026-03-06 09:51:12.778 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=12.99
2026-03-06 09:51:12.789 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=2.03
2026-03-06 09:51:12.801 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=6.61
2026-03-06 09:51:12.809 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.64
2026-03-06 09:51:12.814 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=3.56
2026-03-06 09:51:12.869 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=107.69 | totalMs=107.69
2026-03-06 09:51:12.885 | step 5 | route=SPOC_Entry_Save | empId=9549 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (37096).
2026-03-06 09:51:13.109 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:51:13.109
2026-03-06 09:51:13.164 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=54.7
2026-03-06 09:51:13.165 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=55.51 | totalMs=55.51
2026-03-06 09:51:13.848 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:13.848
2026-03-06 09:51:59.110 | step 1 | route=IT_TicketPost | empId=34194 | query called at=09:51:59.110
2026-03-06 09:51:59.125 | step 2 | route=IT_TicketPost | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=14.84
2026-03-06 09:51:59.130 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=19.53 | totalMs=19.53
2026-03-06 09:51:59.133 | step 1 | route=IT_TicketPost | empId=34194 | query called at=09:51:59.133
2026-03-06 09:51:59.200 | step 2 | route=IT_TicketPost | empId=34194 | query=IT_Ticket_Save_SPOC | queryMs=63.58
2026-03-06 09:51:59.202 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=69.07 | totalMs=69.07
2026-03-06 09:51:59.203 | step 1 | route=IT_TicketPost | empId=34194 | query called at=09:51:59.203
2026-03-06 09:51:59.205 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-03-06 09:51:59.206 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=2.73 | totalMs=2.73
2026-03-06 09:52:01.342 | step 1 | route=IT_Ticket | empId=34194 | query called at=09:52:01.342
2026-03-06 09:52:01.352 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-06 09:52:01.357 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-06 09:52:01.410 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=49.3
2026-03-06 09:52:01.415 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-06 09:52:01.417 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.65
2026-03-06 09:52:01.436 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=17.96
2026-03-06 09:52:01.436 | step 3 | route=IT_Ticket | empId=34194 | apiMs=93.74 | totalMs=93.74
2026-03-06 09:52:01.436 | step 1 | route=IT_Ticket | empId=34194 | query called at=09:52:01.436
2026-03-06 09:52:01.438 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-06 09:52:01.440 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-06 09:52:01.441 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-06 09:52:01.442 | step 3 | route=IT_Ticket | empId=34194 | apiMs=5.25 | totalMs=5.25
2026-03-06 10:03:38.049 | step 1 | route=IT_Ticket | empId=31088 | query called at=10:03:38.049
2026-03-06 10:03:38.122 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=72.8
2026-03-06 10:03:38.130 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=7.31
2026-03-06 10:03:38.138 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-03-06 10:03:38.147 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-03-06 10:03:38.180 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=33.16
2026-03-06 10:03:38.231 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=50.27
2026-03-06 10:03:38.231 | step 3 | route=IT_Ticket | empId=31088 | apiMs=182.47 | totalMs=182.47
2026-03-06 10:03:38.231 | step 1 | route=IT_Ticket | empId=31088 | query called at=10:03:38.231
2026-03-06 10:03:38.273 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=41.3
2026-03-06 10:03:38.282 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-03-06 10:03:38.290 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-03-06 10:03:38.290 | step 3 | route=IT_Ticket | empId=31088 | apiMs=58.97 | totalMs=58.97
2026-03-06 10:03:47.735 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31088 | query called at=10:03:47.735
2026-03-06 10:03:48.020 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=285.08
2026-03-06 10:03:48.021 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31088 | apiMs=286.02 | totalMs=286.02
2026-03-06 10:03:49.361 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31088 | query called at=10:03:49.361
2026-03-06 10:03:49.392 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=29.98
2026-03-06 10:03:49.396 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31088 | apiMs=34.70 | totalMs=34.70
2026-03-06 10:04:16.466 | step 1 | route=IT_TicketPost | empId=31088 | query called at=10:04:16.466
2026-03-06 10:04:16.477 | step 2 | route=IT_TicketPost | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-06 10:04:16.482 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=15.58 | totalMs=15.58
2026-03-06 10:04:16.486 | step 1 | route=IT_TicketPost | empId=31088 | query called at=10:04:16.486
2026-03-06 10:04:16.526 | step 2 | route=IT_TicketPost | empId=31088 | query=IT_Ticket_Save_SPOC | queryMs=36.66
2026-03-06 10:04:16.664 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=177.87 | totalMs=177.87
2026-03-06 10:04:16.664 | step 1 | route=IT_TicketPost | empId=31088 | query called at=10:04:16.664
2026-03-06 10:04:16.693 | step 2 | route=IT_TicketPost | empId=31088 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.97
2026-03-06 10:04:16.693 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=28.94 | totalMs=28.94
2026-03-06 10:04:29.980 | step 1 | route=IT_Ticket | empId=31088 | query called at=10:04:29.980
2026-03-06 10:04:29.991 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-06 10:04:29.997 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-03-06 10:04:30.003 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-06 10:04:30.008 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-06 10:04:30.010 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=1.78
2026-03-06 10:04:30.049 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=38.78
2026-03-06 10:04:30.050 | step 3 | route=IT_Ticket | empId=31088 | apiMs=69.10 | totalMs=69.10
2026-03-06 10:04:30.050 | step 1 | route=IT_Ticket | empId=31088 | query called at=10:04:30.050
2026-03-06 10:04:30.052 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.67
2026-03-06 10:04:30.054 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-06 10:04:30.083 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=28.24
2026-03-06 10:04:30.083 | step 3 | route=IT_Ticket | empId=31088 | apiMs=33.01 | totalMs=33.01
2026-03-06 10:18:41.797 | step 1 | route=HW_Ticket_Report | empId=50239 | query called at=10:18:41.797
2026-03-06 10:18:41.872 | step 2 | route=HW_Ticket_Report | empId=50239 | query=hw_ticket_report_kpi_proc | queryMs=75.29
2026-03-06 10:18:41.877 | step 3 | route=HW_Ticket_Report | empId=50239 | apiMs=80.53 | totalMs=80.53
2026-03-06 10:18:42.684 | step 4 | route=pageRenderd | empId=50239 | Page=HW TICKET REPORT | page fully loaded at : 10:18:42.684
2026-03-06 10:18:50.587 | step 1 | route=IT_Ticket_Report | empId=50239 | query called at=10:18:50.587
2026-03-06 10:18:51.374 | step 2 | route=IT_Ticket_Report | empId=50239 | query=kpi_it_ticket_report_page_proc | queryMs=786.62
2026-03-06 10:18:51.375 | step 3 | route=IT_Ticket_Report | empId=50239 | apiMs=787.72 | totalMs=787.72
2026-03-06 10:18:51.958 | step 4 | route=pageRenderd | empId=50239 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:18:51.958
2026-03-06 10:20:09.037 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:20:09.037
2026-03-06 10:20:09.078 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=41.02
2026-03-06 10:20:09.084 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-06 10:20:09.088 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-06 10:20:09.093 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-06 10:20:09.122 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=29.12
2026-03-06 10:20:09.224 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=101.01
2026-03-06 10:20:09.224 | step 3 | route=IT_Ticket | empId=10342 | apiMs=187.45 | totalMs=187.45
2026-03-06 10:20:09.224 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:20:09.224
2026-03-06 10:20:09.250 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=24.92
2026-03-06 10:20:09.251 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-06 10:20:09.252 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-06 10:20:09.253 | step 3 | route=IT_Ticket | empId=10342 | apiMs=28.26 | totalMs=28.26
2026-03-06 10:20:18.625 | step 1 | route=Ticket_SPOC_Approve | empId=50239 | query called at=10:20:18.625
2026-03-06 10:20:18.661 | step 2 | route=Ticket_SPOC_Approve | empId=50239 | query=IT_TIcket_SPOCApp_Report | queryMs=35.2
2026-03-06 10:20:18.665 | step 3 | route=Ticket_SPOC_Approve | empId=50239 | apiMs=39.88 | totalMs=39.88
2026-03-06 10:20:24.741 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=10:20:24.741
2026-03-06 10:20:25.403 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=662.31
2026-03-06 10:20:25.404 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=663.12 | totalMs=663.12
2026-03-06 10:20:28.507 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=10:20:28.507
2026-03-06 10:20:28.524 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=17
2026-03-06 10:20:28.528 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=21.58 | totalMs=21.58
2026-03-06 10:20:38.523 | step 4 | route=pageRenderd | empId=50239 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:20:38.523
2026-03-06 10:21:14.005 | step 1 | route=IT_TicketPost | empId=10342 | query called at=10:21:14.005
2026-03-06 10:21:14.016 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-06 10:21:14.020 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=14.75 | totalMs=14.75
2026-03-06 10:21:14.023 | step 1 | route=IT_TicketPost | empId=10342 | query called at=10:21:14.023
2026-03-06 10:21:14.037 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=10.02
2026-03-06 10:21:14.038 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=15.03 | totalMs=15.03
2026-03-06 10:21:14.039 | step 1 | route=IT_TicketPost | empId=10342 | query called at=10:21:14.039
2026-03-06 10:21:14.063 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.82
2026-03-06 10:21:14.063 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=24.60 | totalMs=24.60
2026-03-06 10:21:14.064 | step 1 | route=IT_TicketPost | empId=10342 | query called at=10:21:14.064
2026-03-06 10:21:14.065 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-06 10:21:14.066 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.58 | totalMs=1.58
2026-03-06 10:21:17.505 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:21:17.505
2026-03-06 10:21:17.515 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-06 10:21:17.520 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-06 10:21:17.525 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-06 10:21:17.526 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-06 10:21:17.528 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-06 10:21:17.567 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=38.89
2026-03-06 10:21:17.567 | step 3 | route=IT_Ticket | empId=10342 | apiMs=62.23 | totalMs=62.23
2026-03-06 10:21:17.568 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:21:17.568
2026-03-06 10:21:17.569 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-06 10:21:17.571 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-06 10:21:17.572 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-06 10:21:17.572 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.66 | totalMs=4.66
2026-03-06 10:22:47.562 | step 1 | route=IT_Ticket | empId=46592 | query called at=10:22:47.562
2026-03-06 10:22:47.581 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=18.2
2026-03-06 10:22:47.586 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-06 10:22:47.591 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-06 10:22:47.595 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-06 10:22:47.596 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-06 10:22:47.654 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=57.13
2026-03-06 10:22:47.654 | step 3 | route=IT_Ticket | empId=46592 | apiMs=92.56 | totalMs=92.56
2026-03-06 10:22:47.655 | step 1 | route=IT_Ticket | empId=46592 | query called at=10:22:47.655
2026-03-06 10:22:47.657 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-06 10:22:47.658 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-06 10:22:47.659 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-06 10:22:47.660 | step 3 | route=IT_Ticket | empId=46592 | apiMs=5.02 | totalMs=5.02
2026-03-06 10:23:06.049 | step 1 | route=HW_TicketFun | empId= | query called at=10:23:06.049
2026-03-06 10:23:06.060 | step 2 | route=HW_TicketFun | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=9.71
2026-03-06 10:23:06.064 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.16 | totalMs=14.16
2026-03-06 10:23:28.487 | step 1 | route=HW_TicketPost | empId=46592 | query called at=10:23:28.487
2026-03-06 10:23:28.534 | step 2 | route=HW_TicketPost | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=46.36
2026-03-06 10:23:28.538 | step 3 | route=HW_TicketPost | empId=46592 | apiMs=50.25 | totalMs=50.25
2026-03-06 10:23:28.541 | step 1 | route=HW_TicketPost | empId=46592 | query called at=10:23:28.541
2026-03-06 10:23:28.551 | step 2 | route=HW_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.77
2026-03-06 10:23:28.551 | step 3 | route=HW_TicketPost | empId=46592 | apiMs=10.28 | totalMs=10.28
2026-03-06 10:23:28.552 | step 1 | route=HW_TicketPost | empId=46592 | query called at=10:23:28.552
2026-03-06 10:23:28.560 | step 2 | route=HW_TicketPost | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=7.86
2026-03-06 10:23:28.560 | step 3 | route=HW_TicketPost | empId=46592 | apiMs=8.64 | totalMs=8.64
2026-03-06 10:23:28.561 | step 1 | route=HW_TicketPost | empId=46592 | query called at=10:23:28.561
2026-03-06 10:23:28.597 | step 2 | route=HW_TicketPost | empId=46592 | query=hw_ticket_save_proc_kpi | queryMs=35.72
2026-03-06 10:23:28.610 | step 3 | route=HW_TicketPost | empId=46592 | apiMs=49.01 | totalMs=49.01
2026-03-06 10:23:32.566 | step 1 | route=IT_Ticket | empId=46592 | query called at=10:23:32.566
2026-03-06 10:23:32.576 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-06 10:23:32.581 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-06 10:23:32.585 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-06 10:23:32.589 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-06 10:23:32.590 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-06 10:23:32.617 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=27.06
2026-03-06 10:23:32.618 | step 3 | route=IT_Ticket | empId=46592 | apiMs=51.34 | totalMs=51.34
2026-03-06 10:23:32.618 | step 1 | route=IT_Ticket | empId=46592 | query called at=10:23:32.618
2026-03-06 10:23:32.620 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-06 10:23:32.621 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-06 10:23:32.622 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-06 10:23:32.622 | step 3 | route=IT_Ticket | empId=46592 | apiMs=3.99 | totalMs=3.99
2026-03-06 10:25:47.601 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:25:47.601
2026-03-06 10:25:47.658 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.53
2026-03-06 10:25:47.662 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=61.10 | totalMs=61.10
2026-03-06 10:25:49.423 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:49.423
2026-03-06 10:25:56.708 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:25:56.708
2026-03-06 10:25:56.897 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=188.66
2026-03-06 10:25:56.902 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=194.20 | totalMs=194.20
2026-03-06 10:25:56.906 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:25:56.906
2026-03-06 10:25:56.910 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-06 10:25:56.911 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-06 10:25:56.912 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-06 10:25:56.913 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.02 | totalMs=7.02
2026-03-06 10:26:01.684 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:26:01.684
2026-03-06 10:26:01.714 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.74
2026-03-06 10:26:01.718 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.67 | totalMs=33.67
2026-03-06 10:26:02.458 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:26:02.458
2026-03-06 10:37:59.253 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=10:37:59.253
2026-03-06 10:37:59.331 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=78
2026-03-06 10:37:59.335 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=82.61 | totalMs=82.61
2026-03-06 10:38:49.886 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=10:38:49.886
2026-03-06 10:38:49.901 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=14.63
2026-03-06 10:38:49.905 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=18.37 | totalMs=18.37
2026-03-06 10:40:29.172 | step 1 | route=IT_TicketPost | empId=10342 | query called at=10:40:29.172
2026-03-06 10:40:29.195 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=22.92
2026-03-06 10:40:29.198 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=26.77 | totalMs=26.77
2026-03-06 10:40:29.202 | step 1 | route=IT_TicketPost | empId=10342 | query called at=10:40:29.202
2026-03-06 10:40:29.216 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=11.17
2026-03-06 10:40:29.218 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=15.90 | totalMs=15.90
2026-03-06 10:40:29.218 | step 1 | route=IT_TicketPost | empId=10342 | query called at=10:40:29.218
2026-03-06 10:40:29.220 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-06 10:40:29.220 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.40 | totalMs=2.40
2026-03-06 10:40:32.174 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:40:32.174
2026-03-06 10:40:32.189 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=14.33
2026-03-06 10:40:32.197 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=5.24
2026-03-06 10:40:32.206 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=5.27
2026-03-06 10:40:32.214 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-03-06 10:40:32.264 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=49.47
2026-03-06 10:40:32.338 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=73.01
2026-03-06 10:40:32.338 | step 3 | route=IT_Ticket | empId=10342 | apiMs=163.93 | totalMs=163.93
2026-03-06 10:40:32.338 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:40:32.338
2026-03-06 10:40:32.379 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=40.37
2026-03-06 10:40:32.388 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=8.3
2026-03-06 10:40:32.396 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-03-06 10:40:32.397 | step 3 | route=IT_Ticket | empId=10342 | apiMs=58.35 | totalMs=58.35
2026-03-06 10:40:33.037 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=10:40:33.037
2026-03-06 10:40:33.092 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=55.35
2026-03-06 10:40:33.096 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=58.95 | totalMs=58.95
2026-03-06 10:40:34.433 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:34.433
2026-03-06 10:40:39.533 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=10:40:39.533
2026-03-06 10:40:39.593 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=59.27
2026-03-06 10:40:39.611 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=77.64 | totalMs=77.64
2026-03-06 10:40:39.614 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=10:40:39.614
2026-03-06 10:40:39.625 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.44
2026-03-06 10:40:39.636 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.76
2026-03-06 10:40:39.645 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.32
2026-03-06 10:40:39.645 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=30.87 | totalMs=30.87
2026-03-06 10:40:43.973 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=10:40:43.973
2026-03-06 10:40:43.988 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=14.8
2026-03-06 10:40:43.991 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=18.46 | totalMs=18.46
2026-03-06 10:40:45.102 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:45.102
2026-03-06 10:40:55.361 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:55.361
2026-03-06 10:41:00.832 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:41:00.832
2026-03-06 10:41:00.867 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.7
2026-03-06 10:41:00.870 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.40 | totalMs=38.40
2026-03-06 10:41:02.069 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:41:02.069
2026-03-06 10:41:08.215 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:41:08.215
2026-03-06 10:41:08.226 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.21
2026-03-06 10:41:08.231 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=15.79 | totalMs=15.79
2026-03-06 10:41:08.234 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:41:08.234
2026-03-06 10:41:08.239 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-06 10:41:08.240 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-06 10:41:08.241 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-06 10:41:08.241 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.07 | totalMs=7.07
2026-03-06 10:41:14.159 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:41:14.159
2026-03-06 10:41:14.200 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=40.53
2026-03-06 10:41:14.203 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=44.38 | totalMs=44.38
2026-03-06 10:41:15.160 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:41:15.160
2026-03-06 10:42:21.776 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:42:21.776
2026-03-06 10:42:21.788 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=11.68
2026-03-06 10:42:21.794 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.81
2026-03-06 10:42:21.798 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-06 10:42:21.810 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=8.7
2026-03-06 10:42:21.831 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=20.07
2026-03-06 10:42:21.870 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=38.75
2026-03-06 10:42:21.870 | step 3 | route=IT_Ticket | empId=34950 | apiMs=94.40 | totalMs=94.40
2026-03-06 10:42:21.871 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:42:21.871
2026-03-06 10:42:21.873 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=2.21
2026-03-06 10:42:21.874 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-06 10:42:21.875 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-06 10:42:21.876 | step 3 | route=IT_Ticket | empId=34950 | apiMs=5.17 | totalMs=5.17
2026-03-06 10:42:37.954 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:42:37.954
2026-03-06 10:42:37.967 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=12.28
2026-03-06 10:42:37.973 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-06 10:42:37.977 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-06 10:42:37.982 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-06 10:42:37.984 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.46
2026-03-06 10:42:38.018 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=33.8
2026-03-06 10:42:38.019 | step 3 | route=IT_Ticket | empId=34950 | apiMs=64.76 | totalMs=64.76
2026-03-06 10:42:38.019 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:42:38.019
2026-03-06 10:42:38.021 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-03-06 10:42:38.023 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-06 10:42:38.024 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-06 10:42:38.024 | step 3 | route=IT_Ticket | empId=34950 | apiMs=5.46 | totalMs=5.46
2026-03-06 10:42:54.520 | step 1 | route=IT_Ticket | empId=3362 | query called at=10:42:54.520
2026-03-06 10:42:54.531 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-03-06 10:42:54.536 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-06 10:42:54.540 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-06 10:42:54.542 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-06 10:42:54.543 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-06 10:42:54.578 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=34.62
2026-03-06 10:42:54.579 | step 3 | route=IT_Ticket | empId=3362 | apiMs=58.85 | totalMs=58.85
2026-03-06 10:42:54.579 | step 1 | route=IT_Ticket | empId=3362 | query called at=10:42:54.579
2026-03-06 10:42:54.581 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-06 10:42:54.582 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-06 10:42:54.583 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-06 10:42:54.584 | step 3 | route=IT_Ticket | empId=3362 | apiMs=4.98 | totalMs=4.98
2026-03-06 10:43:12.358 | step 1 | route=Ticket_Entry_SPOC_Module | empId=3362 | query called at=10:43:12.358
2026-03-06 10:43:12.413 | step 2 | route=Ticket_Entry_SPOC_Module | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=54.52
2026-03-06 10:43:12.417 | step 3 | route=Ticket_Entry_SPOC_Module | empId=3362 | apiMs=59.47 | totalMs=59.47
2026-03-06 10:43:15.421 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query called at=10:43:15.421
2026-03-06 10:43:15.432 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-06 10:43:15.436 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=3362 | apiMs=14.61 | totalMs=14.61
2026-03-06 10:44:09.040 | step 1 | route=IT_TicketPost | empId=3362 | query called at=10:44:09.040
2026-03-06 10:44:09.065 | step 2 | route=IT_TicketPost | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=24.11
2026-03-06 10:44:09.070 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=29.67 | totalMs=29.67
2026-03-06 10:44:09.074 | step 1 | route=IT_TicketPost | empId=3362 | query called at=10:44:09.074
2026-03-06 10:44:09.088 | step 2 | route=IT_TicketPost | empId=3362 | query=IT_Ticket_Save_SPOC | queryMs=10.78
2026-03-06 10:44:09.090 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=16.36 | totalMs=16.36
2026-03-06 10:44:09.090 | step 1 | route=IT_TicketPost | empId=3362 | query called at=10:44:09.090
2026-03-06 10:44:09.092 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-06 10:44:09.093 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=2.44 | totalMs=2.44
2026-03-06 10:44:09.093 | step 1 | route=IT_TicketPost | empId=3362 | query called at=10:44:09.093
2026-03-06 10:44:09.095 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-06 10:44:09.095 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=1.69 | totalMs=1.69
2026-03-06 10:44:09.311 | step 1 | route=IT_Ticket | empId=3362 | query called at=10:44:09.311
2026-03-06 10:44:09.321 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-06 10:44:09.323 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-06 10:44:09.324 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-06 10:44:09.326 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-06 10:44:09.327 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-06 10:44:09.362 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=34.44
2026-03-06 10:44:09.362 | step 3 | route=IT_Ticket | empId=3362 | apiMs=51.30 | totalMs=51.30
2026-03-06 10:44:09.363 | step 1 | route=IT_Ticket | empId=3362 | query called at=10:44:09.363
2026-03-06 10:44:09.365 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-06 10:44:09.366 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-06 10:44:09.367 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-06 10:44:09.368 | step 3 | route=IT_Ticket | empId=3362 | apiMs=4.79 | totalMs=4.79
2026-03-06 10:54:19.769 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:54:19.769
2026-03-06 10:54:19.798 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=28.88
2026-03-06 10:54:19.803 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-06 10:54:19.808 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-06 10:54:19.812 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-06 10:54:19.830 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=17.41
2026-03-06 10:54:19.859 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=28.16
2026-03-06 10:54:19.859 | step 3 | route=IT_Ticket | empId=52208 | apiMs=90.27 | totalMs=90.27
2026-03-06 10:54:19.859 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:54:19.859
2026-03-06 10:54:19.871 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=11.13
2026-03-06 10:54:19.872 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-06 10:54:19.873 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-06 10:54:19.874 | step 3 | route=IT_Ticket | empId=52208 | apiMs=14.24 | totalMs=14.24
2026-03-06 10:54:30.228 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=10:54:30.228
2026-03-06 10:54:30.376 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=147.26
2026-03-06 10:54:30.376 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=148.11 | totalMs=148.11
2026-03-06 10:54:32.947 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=10:54:32.947
2026-03-06 10:54:32.958 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-06 10:54:32.961 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=14.51 | totalMs=14.51
2026-03-06 10:55:14.895 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:55:14.895
2026-03-06 10:55:14.906 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-06 10:55:14.910 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=15.13 | totalMs=15.13
2026-03-06 10:55:14.914 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:55:14.914
2026-03-06 10:55:14.937 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=19.56
2026-03-06 10:55:14.939 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=24.61 | totalMs=24.61
2026-03-06 10:55:14.939 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:55:14.939
2026-03-06 10:55:14.941 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-06 10:55:14.941 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.37 | totalMs=2.37
2026-03-06 10:55:18.024 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:55:18.024
2026-03-06 10:55:18.034 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-06 10:55:18.040 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-06 10:55:18.044 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-06 10:55:18.048 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-06 10:55:18.050 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-06 10:55:18.087 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=36.9
2026-03-06 10:55:18.088 | step 3 | route=IT_Ticket | empId=52208 | apiMs=63.69 | totalMs=63.69
2026-03-06 10:55:18.088 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:55:18.088
2026-03-06 10:55:18.090 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-06 10:55:18.091 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-06 10:55:18.092 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-06 10:55:18.093 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.39 | totalMs=4.39
2026-03-06 11:00:45.480 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:00:45.480
2026-03-06 11:00:45.490 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-06 11:00:45.495 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-06 11:00:45.499 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-06 11:00:45.500 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-06 11:00:45.523 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=21.88
2026-03-06 11:00:45.541 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=17.7
2026-03-06 11:00:45.541 | step 3 | route=IT_Ticket | empId=51120 | apiMs=61.40 | totalMs=61.40
2026-03-06 11:00:45.542 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:00:45.542
2026-03-06 11:00:45.543 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-06 11:00:45.544 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-06 11:00:45.545 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-06 11:00:45.546 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.28 | totalMs=4.28
2026-03-06 11:00:52.260 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=11:00:52.260
2026-03-06 11:00:52.695 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=434.91
2026-03-06 11:00:52.696 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=435.89 | totalMs=435.89
2026-03-06 11:00:56.837 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=11:00:56.837
2026-03-06 11:00:56.853 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.76
2026-03-06 11:00:56.856 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=18.80 | totalMs=18.80
2026-03-06 11:04:07.868 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:04:07.868
2026-03-06 11:04:07.879 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-06 11:04:07.884 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-06 11:04:07.889 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-06 11:04:07.890 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-06 11:04:07.891 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-06 11:04:07.930 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=37.95
2026-03-06 11:04:07.930 | step 3 | route=IT_Ticket | empId=61350 | apiMs=62.16 | totalMs=62.16
2026-03-06 11:04:07.931 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:04:07.931
2026-03-06 11:04:07.932 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-06 11:04:07.934 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-06 11:04:07.935 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-06 11:04:07.935 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.51 | totalMs=4.51
2026-03-06 11:04:14.119 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=11:04:14.119
2026-03-06 11:04:14.177 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=57.48
2026-03-06 11:04:14.180 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=61.90 | totalMs=61.90
2026-03-06 11:04:16.919 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=11:04:16.919
2026-03-06 11:04:16.930 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-06 11:04:16.934 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.24 | totalMs=14.24
2026-03-06 11:05:42.831 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:05:42.831
2026-03-06 11:05:42.847 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=16.03
2026-03-06 11:05:42.850 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=19.80 | totalMs=19.80
2026-03-06 11:05:42.854 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:05:42.854
2026-03-06 11:05:43.354 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=497.82
2026-03-06 11:05:43.448 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=594.55 | totalMs=594.55
2026-03-06 11:05:43.448 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:05:43.448
2026-03-06 11:05:43.450 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-06 11:05:43.451 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.33 | totalMs=2.33
2026-03-06 11:05:43.451 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:05:43.451
2026-03-06 11:05:43.453 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-06 11:05:43.453 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.71 | totalMs=1.71
2026-03-06 11:05:43.731 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:05:43.731
2026-03-06 11:05:43.742 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-06 11:05:43.743 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-06 11:05:43.745 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-06 11:05:43.746 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-06 11:05:43.748 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.53
2026-03-06 11:05:43.785 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=36.34
2026-03-06 11:05:43.785 | step 3 | route=IT_Ticket | empId=61350 | apiMs=54.35 | totalMs=54.35
2026-03-06 11:05:43.786 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:05:43.786
2026-03-06 11:05:43.787 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-06 11:05:43.789 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-06 11:05:43.790 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-06 11:05:43.790 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.66 | totalMs=4.66
2026-03-06 11:38:08.668 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:38:08.668
2026-03-06 11:38:08.720 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=51.63
2026-03-06 11:38:08.723 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=55.23 | totalMs=55.23
2026-03-06 11:38:09.282 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:38:09.282
2026-03-06 11:38:13.811 | step 1 | route=HW_Ticket_Report | empId=31925 | query called at=11:38:13.811
2026-03-06 11:38:14.441 | step 2 | route=HW_Ticket_Report | empId=31925 | query=hw_ticket_report_kpi_proc | queryMs=629.36
2026-03-06 11:38:14.441 | step 3 | route=HW_Ticket_Report | empId=31925 | apiMs=630.24 | totalMs=630.24
2026-03-06 11:38:15.483 | step 4 | route=pageRenderd | empId=31925 | Page=HW TICKET REPORT | page fully loaded at : 11:38:15.483
2026-03-06 11:38:15.898 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:38:15.898
2026-03-06 11:38:15.960 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=61.27
2026-03-06 11:38:15.965 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=67.08 | totalMs=67.08
2026-03-06 11:38:15.968 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:38:15.968
2026-03-06 11:38:16.001 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.62
2026-03-06 11:38:16.003 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-06 11:38:16.004 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-06 11:38:16.004 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=35.82 | totalMs=35.82
2026-03-06 11:38:18.723 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:38:18.723
2026-03-06 11:38:18.739 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=14.96
2026-03-06 11:38:18.742 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=18.72 | totalMs=18.72
2026-03-06 11:38:19.601 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:38:19.601
2026-03-06 11:38:19.780 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:38:19.780
2026-03-06 11:38:19.818 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=37.13
2026-03-06 11:38:19.826 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=7.78
2026-03-06 11:38:19.834 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-03-06 11:38:19.842 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-03-06 11:38:19.871 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_it_Ticket_Details | queryMs=27.9
2026-03-06 11:38:19.912 | step 2 | route=IT_Ticket | empId=31925 | query=VMS_Comp_login_proc | queryMs=41.01
2026-03-06 11:38:19.913 | step 3 | route=IT_Ticket | empId=31925 | apiMs=132.55 | totalMs=132.55
2026-03-06 11:38:19.913 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:38:19.913
2026-03-06 11:38:19.954 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=40.22
2026-03-06 11:38:19.962 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-06 11:38:19.971 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-03-06 11:38:19.971 | step 3 | route=IT_Ticket | empId=31925 | apiMs=58.09 | totalMs=58.09
2026-03-06 11:39:54.843 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:39:54.843
2026-03-06 11:39:54.857 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=13.88
2026-03-06 11:39:54.877 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=16.21
2026-03-06 11:39:54.891 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-06 11:39:54.900 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=6
2026-03-06 11:39:54.917 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_it_Ticket_Details | queryMs=16.21
2026-03-06 11:39:55.005 | step 2 | route=IT_Ticket | empId=31925 | query=VMS_Comp_login_proc | queryMs=87.97
2026-03-06 11:39:55.005 | step 3 | route=IT_Ticket | empId=31925 | apiMs=162.71 | totalMs=162.71
2026-03-06 11:39:55.006 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:39:55.006
2026-03-06 11:39:55.022 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=15.58
2026-03-06 11:39:55.038 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=16.18
2026-03-06 11:39:55.055 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=16.35
2026-03-06 11:39:55.055 | step 3 | route=IT_Ticket | empId=31925 | apiMs=49.55 | totalMs=49.55
2026-03-06 11:42:19.832 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:42:19.832
2026-03-06 11:42:19.858 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=25.18
2026-03-06 11:42:19.863 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-06 11:42:19.867 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-06 11:42:19.871 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-06 11:42:19.873 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-06 11:42:19.912 | step 2 | route=IT_Ticket | empId=31925 | query=VMS_Comp_login_proc | queryMs=38.92
2026-03-06 11:42:19.912 | step 3 | route=IT_Ticket | empId=31925 | apiMs=79.96 | totalMs=79.96
2026-03-06 11:42:19.913 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:42:19.913
2026-03-06 11:42:19.914 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-06 11:42:19.916 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-06 11:42:19.917 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-06 11:42:19.917 | step 3 | route=IT_Ticket | empId=31925 | apiMs=4.59 | totalMs=4.59
2026-03-06 11:42:31.600 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:42:31.600
2026-03-06 11:42:31.626 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=25.24
2026-03-06 11:42:31.631 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-06 11:42:31.635 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-06 11:42:31.640 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-06 11:42:31.641 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-06 11:42:31.676 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=33.93
2026-03-06 11:42:31.676 | step 3 | route=IT_Ticket | empId=19639 | apiMs=76.05 | totalMs=76.05
2026-03-06 11:42:31.676 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:42:31.676
2026-03-06 11:42:31.678 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-06 11:42:31.680 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-06 11:42:31.681 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-06 11:42:31.681 | step 3 | route=IT_Ticket | empId=19639 | apiMs=4.89 | totalMs=4.89
2026-03-06 11:42:37.896 | step 1 | route=HW_TicketFun | empId= | query called at=11:42:37.896
2026-03-06 11:42:37.934 | step 2 | route=HW_TicketFun | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=37.32
2026-03-06 11:42:37.938 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=42.27 | totalMs=42.27
2026-03-06 11:43:09.441 | step 1 | route=HW_TicketPost | empId=31925 | query called at=11:43:09.441
2026-03-06 11:43:09.492 | step 2 | route=HW_TicketPost | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=50.46
2026-03-06 11:43:09.496 | step 3 | route=HW_TicketPost | empId=31925 | apiMs=55.13 | totalMs=55.13
2026-03-06 11:43:09.500 | step 1 | route=HW_TicketPost | empId=31925 | query called at=11:43:09.500
2026-03-06 11:43:09.511 | step 2 | route=HW_TicketPost | empId=31925 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.58
2026-03-06 11:43:09.511 | step 3 | route=HW_TicketPost | empId=31925 | apiMs=11.48 | totalMs=11.48
2026-03-06 11:43:09.512 | step 1 | route=HW_TicketPost | empId=31925 | query called at=11:43:09.512
2026-03-06 11:43:09.513 | step 2 | route=HW_TicketPost | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-03-06 11:43:09.514 | step 3 | route=HW_TicketPost | empId=31925 | apiMs=2.20 | totalMs=2.20
2026-03-06 11:43:09.514 | step 1 | route=HW_TicketPost | empId=31925 | query called at=11:43:09.514
2026-03-06 11:43:09.570 | step 2 | route=HW_TicketPost | empId=31925 | query=hw_ticket_save_proc_kpi | queryMs=55.86
2026-03-06 11:43:09.579 | step 3 | route=HW_TicketPost | empId=31925 | apiMs=64.97 | totalMs=64.97
2026-03-06 11:43:12.308 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:43:12.308
2026-03-06 11:43:12.318 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-06 11:43:12.323 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-06 11:43:12.328 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-06 11:43:12.329 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-06 11:43:12.330 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-06 11:43:12.370 | step 2 | route=IT_Ticket | empId=31925 | query=VMS_Comp_login_proc | queryMs=38.97
2026-03-06 11:43:12.370 | step 3 | route=IT_Ticket | empId=31925 | apiMs=62.23 | totalMs=62.23
2026-03-06 11:43:12.370 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:43:12.370
2026-03-06 11:43:12.372 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-06 11:43:12.373 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-06 11:43:12.374 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-06 11:43:12.375 | step 3 | route=IT_Ticket | empId=31925 | apiMs=4.30 | totalMs=4.30
2026-03-06 11:58:07.807 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:58:07.807
2026-03-06 11:58:07.834 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=25.71
2026-03-06 11:58:07.839 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-06 11:58:07.843 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-06 11:58:07.848 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-06 11:58:07.864 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=15.61
2026-03-06 11:58:07.889 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=25.17
2026-03-06 11:58:07.890 | step 3 | route=IT_Ticket | empId=43200 | apiMs=82.14 | totalMs=82.14
2026-03-06 11:58:07.890 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:58:07.890
2026-03-06 11:58:07.902 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=11.78
2026-03-06 11:58:07.903 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-06 11:58:07.905 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-06 11:58:07.905 | step 3 | route=IT_Ticket | empId=43200 | apiMs=15.05 | totalMs=15.05
2026-03-06 11:58:13.103 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=11:58:13.103
2026-03-06 11:58:13.209 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=104.76
2026-03-06 11:58:13.213 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=109.10 | totalMs=109.10
2026-03-06 11:58:16.869 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=11:58:16.869
2026-03-06 11:58:16.906 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=36.88
2026-03-06 11:58:16.911 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=41.78 | totalMs=41.78
2026-03-06 11:59:11.616 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:59:11.616
2026-03-06 11:59:11.642 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=25.71
2026-03-06 11:59:11.647 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=31.56 | totalMs=31.56
2026-03-06 11:59:11.651 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:59:11.651
2026-03-06 11:59:11.686 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=31.21
2026-03-06 11:59:11.689 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=37.65 | totalMs=37.65
2026-03-06 11:59:11.689 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:59:11.689
2026-03-06 11:59:11.691 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-06 11:59:11.692 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.50 | totalMs=2.50
2026-03-06 11:59:11.692 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:59:11.692
2026-03-06 11:59:11.693 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-06 11:59:11.694 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.67 | totalMs=1.67
2026-03-06 11:59:14.905 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:59:14.905
2026-03-06 11:59:14.916 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-06 11:59:14.921 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-06 11:59:14.926 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-06 11:59:14.931 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-06 11:59:14.932 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-06 11:59:14.971 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=38.5
2026-03-06 11:59:14.972 | step 3 | route=IT_Ticket | empId=43200 | apiMs=66.14 | totalMs=66.14
2026-03-06 11:59:14.972 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:59:14.972
2026-03-06 11:59:14.974 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-06 11:59:14.975 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-06 11:59:14.976 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-06 11:59:14.977 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.53 | totalMs=4.53
2026-03-06 12:23:06.021 | step 1 | route=Ticket_SPOC_Approve | empId=60419 | query called at=12:23:06.021
2026-03-06 12:23:06.118 | step 2 | route=Ticket_SPOC_Approve | empId=60419 | query=IT_TIcket_SPOCApp_Report | queryMs=96.74
2026-03-06 12:23:06.123 | step 3 | route=Ticket_SPOC_Approve | empId=60419 | apiMs=101.74 | totalMs=101.74
2026-03-06 12:23:06.471 | step 4 | route=pageRenderd | empId=60419 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:06.471
2026-03-06 12:29:41.811 | step 1 | route=IT_Ticket | empId=41437 | query called at=12:29:41.811
2026-03-06 12:29:41.860 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=48.12
2026-03-06 12:29:41.868 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-06 12:29:41.872 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 12:29:41.877 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-06 12:29:41.899 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=22.06
2026-03-06 12:29:41.968 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=68.92
2026-03-06 12:29:41.969 | step 3 | route=IT_Ticket | empId=41437 | apiMs=157.49 | totalMs=157.49
2026-03-06 12:29:41.969 | step 1 | route=IT_Ticket | empId=41437 | query called at=12:29:41.969
2026-03-06 12:29:41.993 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=23.27
2026-03-06 12:29:41.994 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-06 12:29:41.996 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-06 12:29:41.996 | step 3 | route=IT_Ticket | empId=41437 | apiMs=26.64 | totalMs=26.64
2026-03-06 12:30:20.838 | step 1 | route=IT_Ticket_Report | empId=41437 | query called at=12:30:20.838
2026-03-06 12:30:21.669 | step 2 | route=IT_Ticket_Report | empId=41437 | query=kpi_it_ticket_report_page_proc | queryMs=831.05
2026-03-06 12:30:21.670 | step 3 | route=IT_Ticket_Report | empId=41437 | apiMs=832.07 | totalMs=832.07
2026-03-06 12:30:23.236 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:30:23.236
2026-03-06 12:30:28.149 | step 1 | route=IT_Ticket | empId=41437 | query called at=12:30:28.149
2026-03-06 12:30:28.165 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=15.47
2026-03-06 12:30:28.200 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=31.35
2026-03-06 12:30:28.205 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-06 12:30:28.210 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.72
2026-03-06 12:30:28.213 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=1.95
2026-03-06 12:30:28.272 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=58.94
2026-03-06 12:30:28.272 | step 3 | route=IT_Ticket | empId=41437 | apiMs=123.37 | totalMs=123.37
2026-03-06 12:30:28.273 | step 1 | route=IT_Ticket | empId=41437 | query called at=12:30:28.273
2026-03-06 12:30:28.293 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=20.45
2026-03-06 12:30:28.310 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=16.19
2026-03-06 12:30:28.320 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=9.53
2026-03-06 12:30:28.320 | step 3 | route=IT_Ticket | empId=41437 | apiMs=47.44 | totalMs=47.44
2026-03-06 12:35:16.826 | step 1 | route=IT_TicketPost | empId=51120 | query called at=12:35:16.826
2026-03-06 12:35:16.838 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-03-06 12:35:16.843 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=16.63 | totalMs=16.63
2026-03-06 12:35:16.847 | step 1 | route=IT_TicketPost | empId=51120 | query called at=12:35:16.847
2026-03-06 12:35:16.868 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=18.07
2026-03-06 12:35:16.872 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=25.09 | totalMs=25.09
2026-03-06 12:35:16.872 | step 1 | route=IT_TicketPost | empId=51120 | query called at=12:35:16.872
2026-03-06 12:35:16.874 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-03-06 12:35:16.875 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.78 | totalMs=2.78
2026-03-06 12:35:19.855 | step 1 | route=IT_Ticket | empId=51120 | query called at=12:35:19.855
2026-03-06 12:35:19.872 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=16.95
2026-03-06 12:35:19.885 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.56
2026-03-06 12:35:19.897 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.81
2026-03-06 12:35:19.906 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-03-06 12:35:19.915 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=8.22
2026-03-06 12:35:19.982 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=66.92
2026-03-06 12:35:19.983 | step 3 | route=IT_Ticket | empId=51120 | apiMs=127.68 | totalMs=127.68
2026-03-06 12:35:19.983 | step 1 | route=IT_Ticket | empId=51120 | query called at=12:35:19.983
2026-03-06 12:35:19.991 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.19
2026-03-06 12:35:19.999 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-06 12:35:20.007 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-03-06 12:35:20.008 | step 3 | route=IT_Ticket | empId=51120 | apiMs=24.87 | totalMs=24.87
2026-03-06 12:40:42.551 | step 1 | route=IT_Ticket | empId=54422 | query called at=12:40:42.551
2026-03-06 12:40:42.587 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=34.9
2026-03-06 12:40:42.589 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-06 12:40:42.590 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-06 12:40:42.592 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-06 12:40:42.614 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=22.17
2026-03-06 12:40:42.651 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=36.03
2026-03-06 12:40:42.652 | step 3 | route=IT_Ticket | empId=54422 | apiMs=100.13 | totalMs=100.13
2026-03-06 12:40:42.652 | step 1 | route=IT_Ticket | empId=54422 | query called at=12:40:42.652
2026-03-06 12:40:42.670 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=17.06
2026-03-06 12:40:42.671 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-06 12:40:42.672 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-06 12:40:42.673 | step 3 | route=IT_Ticket | empId=54422 | apiMs=20.94 | totalMs=20.94
2026-03-06 12:40:55.793 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54422 | query called at=12:40:55.793
2026-03-06 12:40:56.188 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=394.11
2026-03-06 12:40:56.192 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54422 | apiMs=399.14 | totalMs=399.14
2026-03-06 12:40:58.783 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query called at=12:40:58.783
2026-03-06 12:40:58.795 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-03-06 12:40:58.799 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54422 | apiMs=15.65 | totalMs=15.65
2026-03-06 12:41:53.927 | step 1 | route=IT_TicketPost | empId=54422 | query called at=12:41:53.927
2026-03-06 12:41:53.938 | step 2 | route=IT_TicketPost | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-06 12:41:53.942 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=14.30 | totalMs=14.30
2026-03-06 12:41:53.945 | step 1 | route=IT_TicketPost | empId=54422 | query called at=12:41:53.945
2026-03-06 12:41:53.960 | step 2 | route=IT_TicketPost | empId=54422 | query=IT_Ticket_Save_SPOC | queryMs=11.1
2026-03-06 12:41:53.961 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=16.01 | totalMs=16.01
2026-03-06 12:41:53.961 | step 1 | route=IT_TicketPost | empId=54422 | query called at=12:41:53.961
2026-03-06 12:41:53.964 | step 2 | route=IT_TicketPost | empId=54422 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-06 12:41:53.964 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=2.48 | totalMs=2.48
2026-03-06 12:41:55.606 | step 1 | route=IT_Ticket | empId=54422 | query called at=12:41:55.606
2026-03-06 12:41:55.629 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=22.84
2026-03-06 12:41:55.646 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=13.51
2026-03-06 12:41:55.660 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-03-06 12:41:55.674 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-03-06 12:41:55.689 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=14.2
2026-03-06 12:41:55.806 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=117.07
2026-03-06 12:41:55.807 | step 3 | route=IT_Ticket | empId=54422 | apiMs=200.89 | totalMs=200.89
2026-03-06 12:41:55.807 | step 1 | route=IT_Ticket | empId=54422 | query called at=12:41:55.807
2026-03-06 12:41:55.814 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=6.78
2026-03-06 12:41:55.822 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=7.84
2026-03-06 12:41:55.833 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=10.72
2026-03-06 12:41:55.834 | step 3 | route=IT_Ticket | empId=54422 | apiMs=26.69 | totalMs=26.69
2026-03-06 12:45:27.355 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=12:45:27.355
2026-03-06 12:45:27.397 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=41.09
2026-03-06 12:45:27.400 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=45.19 | totalMs=45.19
2026-03-06 12:45:27.793 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:45:27.793
2026-03-06 12:45:32.995 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=12:45:32.995
2026-03-06 12:45:33.047 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=IT_Ticket_Update_SPOC | queryMs=51.57
2026-03-06 12:45:33.052 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=57.52 | totalMs=57.52
2026-03-06 12:45:33.056 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=12:45:33.056
2026-03-06 12:45:33.060 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-06 12:45:33.062 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-06 12:45:33.063 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-06 12:45:33.063 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=7.35 | totalMs=7.35
2026-03-06 12:45:38.530 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=12:45:38.530
2026-03-06 12:45:38.546 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=15.72
2026-03-06 12:45:38.549 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=19.42 | totalMs=19.42
2026-03-06 12:45:38.891 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:45:38.891
2026-03-06 12:47:09.074 | step 1 | route=IT_Ticket | empId=35385 | query called at=12:47:09.074
2026-03-06 12:47:09.113 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=39.04
2026-03-06 12:47:09.126 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-03-06 12:47:09.130 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-06 12:47:09.137 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=3.05
2026-03-06 12:47:09.159 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_it_Ticket_Details | queryMs=22.36
2026-03-06 12:47:09.190 | step 2 | route=IT_Ticket | empId=35385 | query=VMS_Comp_login_proc | queryMs=30.11
2026-03-06 12:47:09.190 | step 3 | route=IT_Ticket | empId=35385 | apiMs=116.46 | totalMs=116.46
2026-03-06 12:47:09.190 | step 1 | route=IT_Ticket | empId=35385 | query called at=12:47:09.190
2026-03-06 12:47:09.229 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=37.98
2026-03-06 12:47:09.234 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=5.08
2026-03-06 12:47:09.243 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-03-06 12:47:09.243 | step 3 | route=IT_Ticket | empId=35385 | apiMs=52.77 | totalMs=52.77
2026-03-06 12:47:19.866 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35385 | query called at=12:47:19.866
2026-03-06 12:47:20.416 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=550.29
2026-03-06 12:47:20.417 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35385 | apiMs=551.07 | totalMs=551.07
2026-03-06 12:47:24.187 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35385 | query called at=12:47:24.187
2026-03-06 12:47:24.495 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=307.19
2026-03-06 12:47:24.499 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35385 | apiMs=311.37 | totalMs=311.37
2026-03-06 12:48:03.494 | step 1 | route=IT_TicketPost | empId=35385 | query called at=12:48:03.494
2026-03-06 12:48:03.511 | step 2 | route=IT_TicketPost | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=16.29
2026-03-06 12:48:03.515 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=20.68 | totalMs=20.68
2026-03-06 12:48:03.518 | step 1 | route=IT_TicketPost | empId=35385 | query called at=12:48:03.518
2026-03-06 12:48:03.572 | step 2 | route=IT_TicketPost | empId=35385 | query=IT_Ticket_Save_SPOC | queryMs=50.87
2026-03-06 12:48:03.585 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=66.68 | totalMs=66.68
2026-03-06 12:48:03.585 | step 1 | route=IT_TicketPost | empId=35385 | query called at=12:48:03.585
2026-03-06 12:48:03.602 | step 2 | route=IT_TicketPost | empId=35385 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.29
2026-03-06 12:48:03.602 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=16.98 | totalMs=16.98
2026-03-06 12:48:03.603 | step 1 | route=IT_TicketPost | empId=35385 | query called at=12:48:03.603
2026-03-06 12:48:03.611 | step 2 | route=IT_TicketPost | empId=35385 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.65
2026-03-06 12:48:03.611 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=8.44 | totalMs=8.44
2026-03-06 12:48:03.848 | step 1 | route=IT_Ticket | empId=35385 | query called at=12:48:03.848
2026-03-06 12:48:03.863 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=14.68
2026-03-06 12:48:03.879 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=16.12
2026-03-06 12:48:03.888 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-03-06 12:48:03.905 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=16.79
2026-03-06 12:48:03.913 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_it_Ticket_Details | queryMs=7.31
2026-03-06 12:48:03.957 | step 2 | route=IT_Ticket | empId=35385 | query=VMS_Comp_login_proc | queryMs=43.38
2026-03-06 12:48:03.957 | step 3 | route=IT_Ticket | empId=35385 | apiMs=109.24 | totalMs=109.24
2026-03-06 12:48:03.957 | step 1 | route=IT_Ticket | empId=35385 | query called at=12:48:03.957
2026-03-06 12:48:03.969 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=11.63
2026-03-06 12:48:03.978 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-03-06 12:48:03.986 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-06 12:48:03.987 | step 3 | route=IT_Ticket | empId=35385 | apiMs=29.33 | totalMs=29.33
2026-03-06 12:55:41.402 | step 1 | route=IT_Ticket_Report | empId=14186 | query called at=12:55:41.402
2026-03-06 12:55:41.667 | step 2 | route=IT_Ticket_Report | empId=14186 | query=kpi_it_ticket_report_page_proc | queryMs=263.83
2026-03-06 12:55:41.671 | step 3 | route=IT_Ticket_Report | empId=14186 | apiMs=268.28 | totalMs=268.28
2026-03-06 12:55:42.275 | step 4 | route=pageRenderd | empId=14186 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:55:42.275
2026-03-06 12:55:49.324 | step 1 | route=IT_Ticket | empId=14186 | query called at=12:55:49.324
2026-03-06 12:55:49.389 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=64.83
2026-03-06 12:55:49.398 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-03-06 12:55:49.406 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=8.22
2026-03-06 12:55:49.415 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=8.35
2026-03-06 12:55:49.465 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_it_Ticket_Details | queryMs=49.96
2026-03-06 12:55:49.549 | step 2 | route=IT_Ticket | empId=14186 | query=VMS_Comp_login_proc | queryMs=83.72
2026-03-06 12:55:49.550 | step 3 | route=IT_Ticket | empId=14186 | apiMs=225.86 | totalMs=225.86
2026-03-06 12:55:49.550 | step 1 | route=IT_Ticket | empId=14186 | query called at=12:55:49.550
2026-03-06 12:55:49.591 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=40.49
2026-03-06 12:55:49.600 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=8.46
2026-03-06 12:55:49.608 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=8.46
2026-03-06 12:55:49.609 | step 3 | route=IT_Ticket | empId=14186 | apiMs=58.63 | totalMs=58.63
2026-03-06 12:56:30.654 | step 1 | route=Ticket_Entry_SPOC_Module | empId=14186 | query called at=12:56:30.654
2026-03-06 12:56:31.166 | step 2 | route=Ticket_Entry_SPOC_Module | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=510.93
2026-03-06 12:56:31.166 | step 3 | route=Ticket_Entry_SPOC_Module | empId=14186 | apiMs=511.84 | totalMs=511.84
2026-03-06 12:56:34.874 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=14186 | query called at=12:56:34.874
2026-03-06 12:56:34.886 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-03-06 12:56:34.889 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=14186 | apiMs=15.14 | totalMs=15.14
2026-03-06 13:00:58.500 | step 1 | route=IT_TicketPost | empId=14186 | query called at=13:00:58.500
2026-03-06 13:00:58.511 | step 2 | route=IT_TicketPost | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-06 13:00:58.515 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=14.98 | totalMs=14.98
2026-03-06 13:00:58.518 | step 1 | route=IT_TicketPost | empId=14186 | query called at=13:00:58.518
2026-03-06 13:00:58.532 | step 2 | route=IT_TicketPost | empId=14186 | query=IT_Ticket_Save_SPOC | queryMs=10.47
2026-03-06 13:00:58.535 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=16.51 | totalMs=16.51
2026-03-06 13:00:58.535 | step 1 | route=IT_TicketPost | empId=14186 | query called at=13:00:58.535
2026-03-06 13:00:58.537 | step 2 | route=IT_TicketPost | empId=14186 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-06 13:00:58.538 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=2.39 | totalMs=2.39
2026-03-06 13:00:58.538 | step 1 | route=IT_TicketPost | empId=14186 | query called at=13:00:58.538
2026-03-06 13:00:58.539 | step 2 | route=IT_TicketPost | empId=14186 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-06 13:00:58.540 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=1.49 | totalMs=1.49
2026-03-06 13:00:58.757 | step 1 | route=IT_Ticket | empId=14186 | query called at=13:00:58.757
2026-03-06 13:00:58.767 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-06 13:00:58.769 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-06 13:00:58.770 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-06 13:00:58.771 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 13:00:58.794 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_it_Ticket_Details | queryMs=22.02
2026-03-06 13:00:58.833 | step 2 | route=IT_Ticket | empId=14186 | query=VMS_Comp_login_proc | queryMs=39.08
2026-03-06 13:00:58.834 | step 3 | route=IT_Ticket | empId=14186 | apiMs=76.60 | totalMs=76.60
2026-03-06 13:00:58.834 | step 1 | route=IT_Ticket | empId=14186 | query called at=13:00:58.834
2026-03-06 13:00:58.852 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=17.94
2026-03-06 13:00:58.854 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-06 13:00:58.855 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-06 13:00:58.855 | step 3 | route=IT_Ticket | empId=14186 | apiMs=21.25 | totalMs=21.25
2026-03-06 13:02:27.670 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=13:02:27.670
2026-03-06 13:02:27.725 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=54.1
2026-03-06 13:02:27.730 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=59.00 | totalMs=59.00
2026-03-06 13:02:28.138 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:02:28.138
2026-03-06 13:02:31.276 | step 1 | route=IT_Ticket_Report | empId=41437 | query called at=13:02:31.276
2026-03-06 13:02:31.442 | step 2 | route=IT_Ticket_Report | empId=41437 | query=kpi_it_ticket_report_page_proc | queryMs=165.78
2026-03-06 13:02:31.446 | step 3 | route=IT_Ticket_Report | empId=41437 | apiMs=170.55 | totalMs=170.55
2026-03-06 13:02:31.828 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:02:31.828
2026-03-06 13:02:32.753 | step 1 | route=HW_Ticket_Report | empId=41437 | query called at=13:02:32.753
2026-03-06 13:02:32.781 | step 2 | route=HW_Ticket_Report | empId=41437 | query=hw_ticket_report_kpi_proc | queryMs=27.37
2026-03-06 13:02:32.785 | step 3 | route=HW_Ticket_Report | empId=41437 | apiMs=31.79 | totalMs=31.79
2026-03-06 13:02:33.130 | step 4 | route=pageRenderd | empId=41437 | Page=HW TICKET REPORT | page fully loaded at : 13:02:33.130
2026-03-06 13:02:33.908 | step 1 | route=DesignerTicket | empId=41437 | query called at=13:02:33.908
2026-03-06 13:02:33.927 | step 2 | route=DesignerTicket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=18.67
2026-03-06 13:02:33.931 | step 3 | route=DesignerTicket | empId=41437 | apiMs=23.27 | totalMs=23.27
2026-03-06 13:02:33.934 | step 1 | route=DesignerTicket | empId=41437 | query called at=13:02:33.934
2026-03-06 13:02:33.943 | step 2 | route=DesignerTicket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=4.89
2026-03-06 13:02:33.943 | step 3 | route=DesignerTicket | empId=41437 | apiMs=8.58 | totalMs=8.58
2026-03-06 13:02:33.943 | step 1 | route=DesignerTicket | empId=41437 | query called at=13:02:33.943
2026-03-06 13:02:33.967 | step 2 | route=DesignerTicket | empId=41437 | query=Desginer_Typeof_Works_Master_Proc | queryMs=23.27
2026-03-06 13:02:33.967 | step 3 | route=DesignerTicket | empId=41437 | apiMs=23.90 | totalMs=23.90
2026-03-06 13:03:02.468 | step 1 | route=HW_Ticket_Report | empId=41437 | query called at=13:03:02.468
2026-03-06 13:03:02.490 | step 2 | route=HW_Ticket_Report | empId=41437 | query=hw_ticket_report_kpi_proc | queryMs=21.95
2026-03-06 13:03:02.494 | step 3 | route=HW_Ticket_Report | empId=41437 | apiMs=26.18 | totalMs=26.18
2026-03-06 13:03:02.845 | step 4 | route=pageRenderd | empId=41437 | Page=HW TICKET REPORT | page fully loaded at : 13:03:02.845
2026-03-06 13:03:04.225 | step 1 | route=IT_Ticket_Report | empId=41437 | query called at=13:03:04.225
2026-03-06 13:03:04.314 | step 2 | route=IT_Ticket_Report | empId=41437 | query=kpi_it_ticket_report_page_proc | queryMs=88.51
2026-03-06 13:03:04.318 | step 3 | route=IT_Ticket_Report | empId=41437 | apiMs=93.01 | totalMs=93.01
2026-03-06 13:03:04.675 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:03:04.675
2026-03-06 13:03:06.533 | step 1 | route=IT_Ticket | empId=41437 | query called at=13:03:06.533
2026-03-06 13:03:06.568 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=34.71
2026-03-06 13:03:06.573 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-06 13:03:06.578 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-06 13:03:06.579 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-06 13:03:06.592 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=12.76
2026-03-06 13:03:06.613 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=20.11
2026-03-06 13:03:06.613 | step 3 | route=IT_Ticket | empId=41437 | apiMs=80.48 | totalMs=80.48
2026-03-06 13:03:06.614 | step 1 | route=IT_Ticket | empId=41437 | query called at=13:03:06.614
2026-03-06 13:03:06.615 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-06 13:03:06.616 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-06 13:03:06.618 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-06 13:03:06.618 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.10 | totalMs=4.10
2026-03-06 13:03:12.473 | step 1 | route=Ticket_SPOC_Approve | empId=46609 | query called at=13:03:12.473
2026-03-06 13:03:12.487 | step 2 | route=Ticket_SPOC_Approve | empId=46609 | query=IT_TIcket_SPOCApp_Report | queryMs=12.78
2026-03-06 13:03:12.491 | step 3 | route=Ticket_SPOC_Approve | empId=46609 | apiMs=17.18 | totalMs=17.18
2026-03-06 13:03:13.342 | step 4 | route=pageRenderd | empId=46609 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:03:13.342
2026-03-06 13:03:26.549 | step 1 | route=IT_Ticket_Report | empId=41437 | query called at=13:03:26.549
2026-03-06 13:03:26.628 | step 2 | route=IT_Ticket_Report | empId=41437 | query=kpi_it_ticket_report_page_proc | queryMs=78.51
2026-03-06 13:03:26.633 | step 3 | route=IT_Ticket_Report | empId=41437 | apiMs=83.81 | totalMs=83.81
2026-03-06 13:03:26.975 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:03:26.975
2026-03-06 13:03:29.965 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:03:29.965
2026-03-06 13:03:29.980 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=15.02
2026-03-06 13:03:29.993 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=8.87
2026-03-06 13:03:30.002 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=5.26
2026-03-06 13:03:30.011 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=5.8
2026-03-06 13:03:30.020 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=8.5
2026-03-06 13:03:30.104 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=83.43
2026-03-06 13:03:30.104 | step 3 | route=IT_Ticket | empId=46609 | apiMs=139.43 | totalMs=139.43
2026-03-06 13:03:30.105 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:03:30.105
2026-03-06 13:03:30.114 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=8.49
2026-03-06 13:03:30.123 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=8.76
2026-03-06 13:03:30.132 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=8.82
2026-03-06 13:03:30.132 | step 3 | route=IT_Ticket | empId=46609 | apiMs=27.38 | totalMs=27.38
2026-03-06 13:03:57.017 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:03:57.017
2026-03-06 13:03:57.035 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=17.62
2026-03-06 13:03:57.048 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-03-06 13:03:57.058 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=6.56
2026-03-06 13:03:57.061 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=2.8
2026-03-06 13:03:57.063 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-06 13:03:57.100 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=37.3
2026-03-06 13:03:57.101 | step 3 | route=IT_Ticket | empId=40217 | apiMs=83.45 | totalMs=83.45
2026-03-06 13:03:57.101 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:03:57.101
2026-03-06 13:03:57.103 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-06 13:03:57.104 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-06 13:03:57.105 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-06 13:03:57.106 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.69 | totalMs=4.69
2026-03-06 13:05:04.749 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=13:05:04.749
2026-03-06 13:05:04.927 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=176.99
2026-03-06 13:05:04.930 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=181.33 | totalMs=181.33
2026-03-06 13:05:47.170 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=13:05:47.170
2026-03-06 13:05:47.181 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-06 13:05:47.185 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=15.32 | totalMs=15.32
2026-03-06 13:06:27.147 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=13:06:27.147
2026-03-06 13:06:27.160 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=12.4
2026-03-06 13:06:27.160 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=13.31 | totalMs=13.31
2026-03-06 13:07:08.019 | step 1 | route=Ticket_Entry_SPOC_Module | empId=14186 | query called at=13:07:08.019
2026-03-06 13:07:08.330 | step 2 | route=Ticket_Entry_SPOC_Module | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=310.52
2026-03-06 13:07:08.334 | step 3 | route=Ticket_Entry_SPOC_Module | empId=14186 | apiMs=315.07 | totalMs=315.07
2026-03-06 13:07:11.939 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=14186 | query called at=13:07:11.939
2026-03-06 13:07:11.953 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=13.24
2026-03-06 13:07:11.957 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=14186 | apiMs=17.56 | totalMs=17.56
2026-03-06 13:08:43.095 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:08:43.095
2026-03-06 13:08:43.105 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-06 13:08:43.109 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=14.58 | totalMs=14.58
2026-03-06 13:08:43.113 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:08:43.113
2026-03-06 13:08:43.127 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=11.39
2026-03-06 13:08:43.129 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=16.47 | totalMs=16.47
2026-03-06 13:08:43.129 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:08:43.129
2026-03-06 13:08:43.132 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-03-06 13:08:43.132 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=2.62 | totalMs=2.62
2026-03-06 13:08:43.132 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:08:43.132
2026-03-06 13:08:43.134 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-06 13:08:43.134 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=1.81 | totalMs=1.81
2026-03-06 13:08:43.362 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:08:43.362
2026-03-06 13:08:43.372 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-03-06 13:08:43.374 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-06 13:08:43.375 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-06 13:08:43.376 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-06 13:08:43.396 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=19.38
2026-03-06 13:08:43.429 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=33.19
2026-03-06 13:08:43.430 | step 3 | route=IT_Ticket | empId=46609 | apiMs=67.48 | totalMs=67.48
2026-03-06 13:08:43.430 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:08:43.430
2026-03-06 13:08:43.446 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=15.63
2026-03-06 13:08:43.448 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-06 13:08:43.449 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-06 13:08:43.449 | step 3 | route=IT_Ticket | empId=46609 | apiMs=19.15 | totalMs=19.15
2026-03-06 13:09:07.739 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35385 | query called at=13:09:07.739
2026-03-06 13:09:08.047 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=307.11
2026-03-06 13:09:08.051 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35385 | apiMs=312.08 | totalMs=312.08
2026-03-06 13:09:12.188 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35385 | query called at=13:09:12.188
2026-03-06 13:09:12.199 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-06 13:09:12.204 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35385 | apiMs=15.73 | totalMs=15.73
2026-03-06 13:09:45.079 | step 1 | route=IT_TicketPost | empId=35385 | query called at=13:09:45.079
2026-03-06 13:09:45.096 | step 2 | route=IT_TicketPost | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=16.59
2026-03-06 13:09:45.100 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=21.35 | totalMs=21.35
2026-03-06 13:09:45.104 | step 1 | route=IT_TicketPost | empId=35385 | query called at=13:09:45.104
2026-03-06 13:09:45.124 | step 2 | route=IT_TicketPost | empId=35385 | query=IT_Ticket_Save_SPOC | queryMs=17.23
2026-03-06 13:09:45.127 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=22.85 | totalMs=22.85
2026-03-06 13:09:45.127 | step 1 | route=IT_TicketPost | empId=35385 | query called at=13:09:45.127
2026-03-06 13:09:45.129 | step 2 | route=IT_TicketPost | empId=35385 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-06 13:09:45.129 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=2.37 | totalMs=2.37
2026-03-06 13:09:45.130 | step 1 | route=IT_TicketPost | empId=35385 | query called at=13:09:45.130
2026-03-06 13:09:45.131 | step 2 | route=IT_TicketPost | empId=35385 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-06 13:09:45.131 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=1.76 | totalMs=1.76
2026-03-06 13:09:45.363 | step 1 | route=IT_Ticket | empId=35385 | query called at=13:09:45.363
2026-03-06 13:09:45.378 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=14.46
2026-03-06 13:09:45.380 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-06 13:09:45.381 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 13:09:45.383 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-06 13:09:45.384 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-06 13:09:45.461 | step 2 | route=IT_Ticket | empId=35385 | query=VMS_Comp_login_proc | queryMs=76.61
2026-03-06 13:09:45.461 | step 3 | route=IT_Ticket | empId=35385 | apiMs=98.11 | totalMs=98.11
2026-03-06 13:09:45.462 | step 1 | route=IT_Ticket | empId=35385 | query called at=13:09:45.462
2026-03-06 13:09:45.463 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-06 13:09:45.465 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-06 13:09:45.466 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-06 13:09:45.466 | step 3 | route=IT_Ticket | empId=35385 | apiMs=4.48 | totalMs=4.48
2026-03-06 13:10:50.831 | step 4 | route=pageRenderd | empId=46609 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:10:50.831
2026-03-06 13:10:55.121 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:10:55.121
2026-03-06 13:10:55.131 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-06 13:10:55.136 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-06 13:10:55.140 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-06 13:10:55.141 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-06 13:10:55.143 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-06 13:10:55.182 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=38.84
2026-03-06 13:10:55.182 | step 3 | route=IT_Ticket | empId=46609 | apiMs=61.73 | totalMs=61.73
2026-03-06 13:10:55.183 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:10:55.183
2026-03-06 13:10:55.184 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-06 13:10:55.186 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-06 13:10:55.187 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-06 13:10:55.187 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.68 | totalMs=4.68
2026-03-06 13:27:00.452 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:27:00.452
2026-03-06 13:27:00.486 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=33.97
2026-03-06 13:27:00.491 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-06 13:27:00.496 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-06 13:27:00.500 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 13:27:00.522 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=22.07
2026-03-06 13:27:00.560 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=37.68
2026-03-06 13:27:00.560 | step 3 | route=IT_Ticket | empId=46609 | apiMs=108.84 | totalMs=108.84
2026-03-06 13:27:00.561 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:27:00.561
2026-03-06 13:27:00.578 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=17.17
2026-03-06 13:27:00.580 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-06 13:27:00.581 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-06 13:27:00.581 | step 3 | route=IT_Ticket | empId=46609 | apiMs=20.45 | totalMs=20.45
2026-03-06 13:27:08.143 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=13:27:08.143
2026-03-06 13:27:08.321 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=177.62
2026-03-06 13:27:08.322 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=178.42 | totalMs=178.42
2026-03-06 13:27:14.618 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=13:27:14.618
2026-03-06 13:27:14.645 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=26.37
2026-03-06 13:27:14.649 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=30.80 | totalMs=30.80
2026-03-06 13:27:20.448 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=13:27:20.448
2026-03-06 13:27:20.473 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=24.54
2026-03-06 13:27:20.478 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=30.33 | totalMs=30.33
2026-03-06 13:27:55.431 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=13:27:55.431
2026-03-06 13:27:55.444 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=12.76
2026-03-06 13:27:55.447 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=16.40 | totalMs=16.40
2026-03-06 13:28:23.435 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=13:28:23.435
2026-03-06 13:28:23.446 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-06 13:28:23.449 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=13.97 | totalMs=13.97
2026-03-06 13:30:26.588 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:30:26.588
2026-03-06 13:30:26.614 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=25.45
2026-03-06 13:30:26.618 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=30.04 | totalMs=30.04
2026-03-06 13:30:26.621 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:30:26.621
2026-03-06 13:30:26.637 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=12.68
2026-03-06 13:30:26.638 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=17.60 | totalMs=17.60
2026-03-06 13:30:26.639 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:30:26.639
2026-03-06 13:30:26.641 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-06 13:30:26.641 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=2.50 | totalMs=2.50
2026-03-06 13:30:26.642 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:30:26.642
2026-03-06 13:30:26.643 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-06 13:30:26.644 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=1.80 | totalMs=1.80
2026-03-06 13:30:26.867 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:30:26.867
2026-03-06 13:30:26.877 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-06 13:30:26.879 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-06 13:30:26.880 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-06 13:30:26.882 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-06 13:30:26.884 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-06 13:30:26.924 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=39.8
2026-03-06 13:30:26.924 | step 3 | route=IT_Ticket | empId=46609 | apiMs=56.78 | totalMs=56.78
2026-03-06 13:30:26.924 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:30:26.924
2026-03-06 13:30:26.926 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-06 13:30:26.927 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-06 13:30:26.929 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-06 13:30:26.929 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.56 | totalMs=4.56
2026-03-06 13:38:47.247 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:38:47.247
2026-03-06 13:38:47.265 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=17.05
2026-03-06 13:38:47.270 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-06 13:38:47.274 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-06 13:38:47.275 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-06 13:38:47.277 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-06 13:38:47.319 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=42.24
2026-03-06 13:38:47.319 | step 3 | route=IT_Ticket | empId=40217 | apiMs=72.29 | totalMs=72.29
2026-03-06 13:38:47.320 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:38:47.320
2026-03-06 13:38:47.328 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=7.47
2026-03-06 13:38:47.336 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-06 13:38:47.344 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-03-06 13:38:47.345 | step 3 | route=IT_Ticket | empId=40217 | apiMs=24.76 | totalMs=24.76
2026-03-06 13:39:48.806 | step 1 | route=HW_TicketFun | empId= | query called at=13:39:48.806
2026-03-06 13:39:48.817 | step 2 | route=HW_TicketFun | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=9.58
2026-03-06 13:39:48.820 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.98 | totalMs=13.98
2026-03-06 13:40:25.043 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:40:25.043
2026-03-06 13:40:25.070 | step 2 | route=HW_TicketPost | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=26.94
2026-03-06 13:40:25.074 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=31.57 | totalMs=31.57
2026-03-06 13:40:25.078 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:40:25.078
2026-03-06 13:40:25.083 | step 2 | route=HW_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-06 13:40:25.084 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=5.45 | totalMs=5.45
2026-03-06 13:40:25.084 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:40:25.084
2026-03-06 13:40:25.085 | step 2 | route=HW_TicketPost | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-06 13:40:25.086 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=1.95 | totalMs=1.95
2026-03-06 13:40:25.086 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:40:25.086
2026-03-06 13:40:25.148 | step 2 | route=HW_TicketPost | empId=40217 | query=hw_ticket_save_proc_kpi | queryMs=61.42
2026-03-06 13:40:25.150 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=63.52 | totalMs=63.52
2026-03-06 13:40:25.371 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:40:25.371
2026-03-06 13:40:25.385 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=14.05
2026-03-06 13:40:25.386 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-06 13:40:25.388 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-06 13:40:25.389 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-06 13:40:25.390 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-06 13:40:25.454 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=63.37
2026-03-06 13:40:25.454 | step 3 | route=IT_Ticket | empId=40217 | apiMs=83.80 | totalMs=83.80
2026-03-06 13:40:25.455 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:40:25.455
2026-03-06 13:40:25.456 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-06 13:40:25.458 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-06 13:40:25.459 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-06 13:40:25.459 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.56 | totalMs=4.56
2026-03-06 14:01:19.112 | step 5 | route=dashboard | empId=GRA0289 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-06 14:15:50.775 | step 5 | route=dashboard | empId=GRA0151 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-06 14:22:05.612 | step 1 | route=HW_Ticket_Report | empId=10342 | query called at=14:22:05.612
2026-03-06 14:22:05.642 | step 2 | route=HW_Ticket_Report | empId=10342 | query=hw_ticket_report_kpi_proc | queryMs=29.65
2026-03-06 14:22:05.643 | step 3 | route=HW_Ticket_Report | empId=10342 | apiMs=30.64 | totalMs=30.64
2026-03-06 14:22:06.031 | step 4 | route=pageRenderd | empId=10342 | Page=HW TICKET REPORT | page fully loaded at : 14:22:06.031
2026-03-06 14:22:53.850 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:22:53.850
2026-03-06 14:22:53.898 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=48.18
2026-03-06 14:22:53.904 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-06 14:22:53.908 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-06 14:22:53.913 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-06 14:22:53.935 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=21.77
2026-03-06 14:22:53.969 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=33.19
2026-03-06 14:22:53.969 | step 3 | route=IT_Ticket | empId=10342 | apiMs=119.20 | totalMs=119.20
2026-03-06 14:22:53.969 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:22:53.969
2026-03-06 14:22:53.986 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=16.75
2026-03-06 14:22:53.988 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-06 14:22:53.989 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-06 14:22:53.989 | step 3 | route=IT_Ticket | empId=10342 | apiMs=20.13 | totalMs=20.13
2026-03-06 14:23:01.019 | step 1 | route=HW_TicketFun | empId= | query called at=14:23:01.019
2026-03-06 14:23:01.030 | step 2 | route=HW_TicketFun | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=10.66
2026-03-06 14:23:01.031 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.76 | totalMs=11.76
2026-03-06 14:23:16.488 | step 1 | route=HW_TicketPost | empId=10342 | query called at=14:23:16.488
2026-03-06 14:23:16.514 | step 2 | route=HW_TicketPost | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=25.85
2026-03-06 14:23:16.518 | step 3 | route=HW_TicketPost | empId=10342 | apiMs=29.63 | totalMs=29.63
2026-03-06 14:23:16.521 | step 1 | route=HW_TicketPost | empId=10342 | query called at=14:23:16.521
2026-03-06 14:23:16.525 | step 2 | route=HW_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-06 14:23:16.526 | step 3 | route=HW_TicketPost | empId=10342 | apiMs=4.81 | totalMs=4.81
2026-03-06 14:23:16.526 | step 1 | route=HW_TicketPost | empId=10342 | query called at=14:23:16.526
2026-03-06 14:23:16.527 | step 2 | route=HW_TicketPost | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-06 14:23:16.528 | step 3 | route=HW_TicketPost | empId=10342 | apiMs=1.83 | totalMs=1.83
2026-03-06 14:23:16.528 | step 1 | route=HW_TicketPost | empId=10342 | query called at=14:23:16.528
2026-03-06 14:23:16.682 | step 2 | route=HW_TicketPost | empId=10342 | query=hw_ticket_save_proc_kpi | queryMs=153.24
2026-03-06 14:23:16.685 | step 3 | route=HW_TicketPost | empId=10342 | apiMs=156.55 | totalMs=156.55
2026-03-06 14:23:22.111 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:23:22.111
2026-03-06 14:23:22.121 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-06 14:23:22.126 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-06 14:23:22.130 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 14:23:22.134 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-06 14:23:22.135 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-06 14:23:22.162 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=26.45
2026-03-06 14:23:22.163 | step 3 | route=IT_Ticket | empId=10342 | apiMs=51.42 | totalMs=51.42
2026-03-06 14:23:22.163 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:23:22.163
2026-03-06 14:23:22.164 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-06 14:23:22.165 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-06 14:23:22.167 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-06 14:23:22.167 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.11 | totalMs=4.11
2026-03-06 14:24:35.445 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=14:24:35.445
2026-03-06 14:24:35.471 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=24.91
2026-03-06 14:24:35.475 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=30.03 | totalMs=30.03
2026-03-06 14:24:35.787 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:24:35.787
2026-03-06 14:26:10.297 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:26:10.297
2026-03-06 14:26:10.322 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=24.42
2026-03-06 14:26:10.343 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.51
2026-03-06 14:26:10.364 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.74
2026-03-06 14:26:10.381 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.09
2026-03-06 14:26:10.399 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=17.51
2026-03-06 14:26:10.518 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=117.58
2026-03-06 14:26:10.518 | step 3 | route=IT_Ticket | empId=51415 | apiMs=220.68 | totalMs=220.68
2026-03-06 14:26:10.518 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:26:10.518
2026-03-06 14:26:10.535 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=16
2026-03-06 14:26:10.551 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=16.3
2026-03-06 14:26:10.564 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=11.73
2026-03-06 14:26:10.564 | step 3 | route=IT_Ticket | empId=51415 | apiMs=45.41 | totalMs=45.41
2026-03-06 14:26:26.937 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:26:26.937
2026-03-06 14:26:26.970 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.3
2026-03-06 14:26:26.974 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=36.76 | totalMs=36.76
2026-03-06 14:26:32.307 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:26:32.307
2026-03-06 14:26:32.325 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.96
2026-03-06 14:26:32.329 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=22.33 | totalMs=22.33
2026-03-06 14:26:52.485 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:26:52.485
2026-03-06 14:26:52.496 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-06 14:26:52.500 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.65 | totalMs=14.65
2026-03-06 14:26:52.503 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:26:52.503
2026-03-06 14:26:52.628 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=121.21
2026-03-06 14:26:52.630 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=126.71 | totalMs=126.71
2026-03-06 14:26:52.631 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:26:52.631
2026-03-06 14:26:52.633 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-06 14:26:52.633 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.51 | totalMs=2.51
2026-03-06 14:26:52.633 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:26:52.633
2026-03-06 14:26:52.635 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-06 14:26:52.635 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.78 | totalMs=1.78
2026-03-06 14:26:55.409 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:26:55.409
2026-03-06 14:26:55.420 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-06 14:26:55.424 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-06 14:26:55.429 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-06 14:26:55.433 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-06 14:26:55.434 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-06 14:26:55.468 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.08
2026-03-06 14:26:55.468 | step 3 | route=IT_Ticket | empId=51415 | apiMs=59.18 | totalMs=59.18
2026-03-06 14:26:55.469 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:26:55.469
2026-03-06 14:26:55.470 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-06 14:26:55.471 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-06 14:26:55.473 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-06 14:26:55.473 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.34 | totalMs=4.34
2026-03-06 14:27:14.066 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:27:14.066
2026-03-06 14:27:14.101 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.14
2026-03-06 14:27:14.105 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.88 | totalMs=38.88
2026-03-06 14:27:14.552 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:27:14.552
2026-03-06 14:27:21.195 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:27:21.195
2026-03-06 14:27:22.136 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=940.2
2026-03-06 14:27:22.161 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=965.73 | totalMs=965.73
2026-03-06 14:27:22.164 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:27:22.164
2026-03-06 14:27:22.174 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.17
2026-03-06 14:27:22.183 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.82
2026-03-06 14:27:22.193 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.44
2026-03-06 14:27:22.193 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=28.54 | totalMs=28.54
2026-03-06 14:27:26.796 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:27:26.796
2026-03-06 14:27:26.828 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.65
2026-03-06 14:27:26.832 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.54 | totalMs=35.54
2026-03-06 14:27:27.836 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:27:27.836
2026-03-06 14:34:30.945 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=14:34:30.945
2026-03-06 14:34:31.023 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=77.54
2026-03-06 14:34:31.027 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=82.07 | totalMs=82.07
2026-03-06 14:34:38.378 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=14:34:38.378
2026-03-06 14:34:38.401 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=22.29
2026-03-06 14:34:38.402 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=23.16 | totalMs=23.16
2026-03-06 14:35:19.891 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:35:19.891
2026-03-06 14:35:19.902 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-06 14:35:19.906 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=14.34 | totalMs=14.34
2026-03-06 14:35:19.909 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:35:19.909
2026-03-06 14:35:19.925 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=12.71
2026-03-06 14:35:19.927 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=18.24 | totalMs=18.24
2026-03-06 14:35:19.927 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:35:19.927
2026-03-06 14:35:19.930 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-06 14:35:19.930 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.52 | totalMs=2.52
2026-03-06 14:35:19.930 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:35:19.930
2026-03-06 14:35:19.932 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-06 14:35:19.932 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.68 | totalMs=1.68
2026-03-06 14:35:22.567 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:35:22.567
2026-03-06 14:35:22.577 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-06 14:35:22.582 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-06 14:35:22.586 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-06 14:35:22.587 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-06 14:35:22.607 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=19.39
2026-03-06 14:35:22.633 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=25.18
2026-03-06 14:35:22.633 | step 3 | route=IT_Ticket | empId=10342 | apiMs=65.58 | totalMs=65.58
2026-03-06 14:35:22.633 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:35:22.633
2026-03-06 14:35:22.649 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=15.49
2026-03-06 14:35:22.650 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-06 14:35:22.652 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-06 14:35:22.652 | step 3 | route=IT_Ticket | empId=10342 | apiMs=18.75 | totalMs=18.75
2026-03-06 14:35:44.465 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:35:44.465
2026-03-06 14:35:44.521 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.38
2026-03-06 14:35:44.525 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=60.70 | totalMs=60.70
2026-03-06 14:35:44.963 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:35:44.963
2026-03-06 14:35:53.102 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:35:53.102
2026-03-06 14:35:53.135 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=32.39
2026-03-06 14:35:53.140 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=38.23 | totalMs=38.23
2026-03-06 14:35:53.144 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:35:53.144
2026-03-06 14:35:53.146 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-06 14:35:53.147 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-06 14:35:53.148 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-06 14:35:53.149 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.94 | totalMs=4.94
2026-03-06 14:35:57.800 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:35:57.800
2026-03-06 14:35:57.855 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=54.23
2026-03-06 14:35:57.859 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=58.51 | totalMs=58.51
2026-03-06 14:35:58.241 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:35:58.241
2026-03-06 14:36:09.146 | step 1 | route=IT_Ticket | empId=14186 | query called at=14:36:09.146
2026-03-06 14:36:09.158 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-03-06 14:36:09.159 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-06 14:36:09.161 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-06 14:36:09.162 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-06 14:36:09.163 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-06 14:36:09.191 | step 2 | route=IT_Ticket | empId=14186 | query=VMS_Comp_login_proc | queryMs=26.94
2026-03-06 14:36:09.191 | step 3 | route=IT_Ticket | empId=14186 | apiMs=44.72 | totalMs=44.72
2026-03-06 14:36:09.191 | step 1 | route=IT_Ticket | empId=14186 | query called at=14:36:09.191
2026-03-06 14:36:09.193 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-06 14:36:09.194 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-06 14:36:09.196 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-06 14:36:09.196 | step 3 | route=IT_Ticket | empId=14186 | apiMs=4.58 | totalMs=4.58
2026-03-06 14:36:45.831 | step 1 | route=Ticket_Entry_SPOC_Module | empId=14186 | query called at=14:36:45.831
2026-03-06 14:36:45.892 | step 2 | route=Ticket_Entry_SPOC_Module | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=60.39
2026-03-06 14:36:45.892 | step 3 | route=Ticket_Entry_SPOC_Module | empId=14186 | apiMs=61.33 | totalMs=61.33
2026-03-06 14:36:48.112 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=14186 | query called at=14:36:48.112
2026-03-06 14:36:48.125 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=11.78
2026-03-06 14:36:48.128 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=14186 | apiMs=15.68 | totalMs=15.68
2026-03-06 14:38:15.672 | step 1 | route=IT_TicketPost | empId=14186 | query called at=14:38:15.672
2026-03-06 14:38:15.683 | step 2 | route=IT_TicketPost | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-06 14:38:15.687 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=15.46 | totalMs=15.46
2026-03-06 14:38:15.691 | step 1 | route=IT_TicketPost | empId=14186 | query called at=14:38:15.691
2026-03-06 14:38:15.696 | step 2 | route=IT_TicketPost | empId=14186 | query=IT_Ticket_Save_SPOC | queryMs=2.4
2026-03-06 14:38:15.698 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=7.15 | totalMs=7.15
2026-03-06 14:38:15.698 | step 1 | route=IT_TicketPost | empId=14186 | query called at=14:38:15.698
2026-03-06 14:38:15.700 | step 2 | route=IT_TicketPost | empId=14186 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-06 14:38:15.700 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=1.84 | totalMs=1.84
2026-03-06 14:38:15.700 | step 1 | route=IT_TicketPost | empId=14186 | query called at=14:38:15.700
2026-03-06 14:38:15.702 | step 2 | route=IT_TicketPost | empId=14186 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-06 14:38:15.702 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=1.49 | totalMs=1.49
2026-03-06 14:38:15.936 | step 1 | route=IT_Ticket | empId=14186 | query called at=14:38:15.936
2026-03-06 14:38:15.946 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-03-06 14:38:15.947 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-06 14:38:15.948 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-06 14:38:15.949 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-06 14:38:15.951 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-06 14:38:15.968 | step 2 | route=IT_Ticket | empId=14186 | query=VMS_Comp_login_proc | queryMs=16.89
2026-03-06 14:38:15.968 | step 3 | route=IT_Ticket | empId=14186 | apiMs=32.32 | totalMs=32.32
2026-03-06 14:38:15.969 | step 1 | route=IT_Ticket | empId=14186 | query called at=14:38:15.969
2026-03-06 14:38:15.970 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-06 14:38:15.971 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-06 14:38:15.972 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-06 14:38:15.973 | step 3 | route=IT_Ticket | empId=14186 | apiMs=3.98 | totalMs=3.98
2026-03-06 14:38:21.199 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=14:38:21.199
2026-03-06 14:38:21.221 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=21.87
2026-03-06 14:38:21.221 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=22.64 | totalMs=22.64
2026-03-06 14:38:21.950 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:38:21.950
2026-03-06 14:38:37.503 | step 1 | route=Ticket_Entry_SPOC_Module | empId=14186 | query called at=14:38:37.503
2026-03-06 14:38:37.558 | step 2 | route=Ticket_Entry_SPOC_Module | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=54.83
2026-03-06 14:38:37.562 | step 3 | route=Ticket_Entry_SPOC_Module | empId=14186 | apiMs=59.28 | totalMs=59.28
2026-03-06 14:38:43.150 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=14:38:43.150
2026-03-06 14:38:43.171 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=20.33
2026-03-06 14:38:43.176 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=25.60 | totalMs=25.60
2026-03-06 14:38:43.179 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=14:38:43.179
2026-03-06 14:38:43.184 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-06 14:38:43.185 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-06 14:38:43.186 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-06 14:38:43.186 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=6.93 | totalMs=6.93
2026-03-06 14:38:43.413 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=14:38:43.413
2026-03-06 14:38:43.443 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=30
2026-03-06 14:38:43.444 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=30.76 | totalMs=30.76
2026-03-06 14:38:44.021 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:38:44.021
2026-03-06 14:38:44.245 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=14186 | query called at=14:38:44.245
2026-03-06 14:38:44.317 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=68.55
2026-03-06 14:38:44.321 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=14186 | apiMs=75.20 | totalMs=75.20
2026-03-06 14:38:52.935 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=14:38:52.935
2026-03-06 14:38:52.954 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=18.43
2026-03-06 14:38:52.977 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=17.17
2026-03-06 14:38:53.018 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=37.2
2026-03-06 14:38:53.067 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=35.59
2026-03-06 14:38:53.076 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=141.10 | totalMs=141.10
2026-03-06 14:38:53.077 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=14:38:53.077
2026-03-06 14:38:53.085 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.08
2026-03-06 14:38:53.094 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-03-06 14:38:53.102 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.22
2026-03-06 14:38:53.103 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=25.79 | totalMs=25.79
2026-03-06 14:38:53.103 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=14:38:53.103
2026-03-06 14:38:53.111 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.33
2026-03-06 14:38:53.119 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.19
2026-03-06 14:38:53.128 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-03-06 14:38:53.128 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=24.96 | totalMs=24.96
2026-03-06 14:38:53.129 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=14:38:53.129
2026-03-06 14:38:53.136 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.43
2026-03-06 14:38:53.143 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.48
2026-03-06 14:38:53.152 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.4
2026-03-06 14:38:53.152 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=23.63 | totalMs=23.63
2026-03-06 14:38:53.153 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=14:38:53.153
2026-03-06 14:38:53.160 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.43
2026-03-06 14:38:53.169 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.22
2026-03-06 14:38:53.177 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.22
2026-03-06 14:38:53.178 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=25.12 | totalMs=25.12
2026-03-06 14:38:53.836 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=14:38:53.836
2026-03-06 14:38:53.855 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=18.66
2026-03-06 14:38:53.859 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=22.56 | totalMs=22.56
2026-03-06 14:38:54.367 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:38:54.367
2026-03-06 14:38:58.194 | step 1 | route=IT_Ticket | empId=63209 | query called at=14:38:58.194
2026-03-06 14:38:58.210 | step 2 | route=IT_Ticket | empId=63209 | query=KPI_IT_Ticket_Details_New | queryMs=15.62
2026-03-06 14:38:58.219 | step 2 | route=IT_Ticket | empId=63209 | query=KPI_IT_Ticket_Details_New | queryMs=5.45
2026-03-06 14:38:58.227 | step 2 | route=IT_Ticket | empId=63209 | query=KPI_IT_Ticket_Details_New | queryMs=5.21
2026-03-06 14:38:58.238 | step 2 | route=IT_Ticket | empId=63209 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-06 14:38:58.251 | step 2 | route=IT_Ticket | empId=63209 | query=Kpi_it_Ticket_Details | queryMs=12.59
2026-03-06 14:38:58.332 | step 2 | route=IT_Ticket | empId=63209 | query=VMS_Comp_login_proc | queryMs=81.17
2026-03-06 14:38:58.333 | step 3 | route=IT_Ticket | empId=63209 | apiMs=138.71 | totalMs=138.71
2026-03-06 14:38:58.333 | step 1 | route=IT_Ticket | empId=63209 | query called at=14:38:58.333
2026-03-06 14:38:58.341 | step 2 | route=IT_Ticket | empId=63209 | query=Kpi_HW_Ticket_Details | queryMs=7.31
2026-03-06 14:38:58.351 | step 2 | route=IT_Ticket | empId=63209 | query=Kpi_HW_Ticket_Details | queryMs=9.26
2026-03-06 14:38:58.359 | step 2 | route=IT_Ticket | empId=63209 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-06 14:38:58.359 | step 3 | route=IT_Ticket | empId=63209 | apiMs=26.28 | totalMs=26.28
2026-03-06 14:42:06.386 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:42:06.386
2026-03-06 14:42:06.410 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=22.96
2026-03-06 14:42:06.415 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-06 14:42:06.419 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-06 14:42:06.423 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-06 14:42:06.425 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-06 14:42:06.460 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=34.81
2026-03-06 14:42:06.460 | step 3 | route=IT_Ticket | empId=43200 | apiMs=73.94 | totalMs=73.94
2026-03-06 14:42:06.461 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:42:06.461
2026-03-06 14:42:06.462 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-06 14:42:06.464 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-03-06 14:42:06.466 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-06 14:42:06.466 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.18 | totalMs=5.18
2026-03-06 14:42:13.968 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=14:42:13.968
2026-03-06 14:42:14.013 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=44.43
2026-03-06 14:42:14.017 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=48.61 | totalMs=48.61
2026-03-06 14:42:17.604 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=14:42:17.604
2026-03-06 14:42:17.617 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=12.47
2026-03-06 14:42:17.621 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=17.02 | totalMs=17.02
2026-03-06 14:42:51.165 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:42:51.165
2026-03-06 14:42:51.190 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=24.7
2026-03-06 14:42:51.194 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=29.20 | totalMs=29.20
2026-03-06 14:42:51.197 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:42:51.197
2026-03-06 14:42:51.206 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=5.18
2026-03-06 14:42:51.208 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=10.31 | totalMs=10.31
2026-03-06 14:42:51.208 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:42:51.208
2026-03-06 14:42:51.210 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-06 14:42:51.211 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.47 | totalMs=2.47
2026-03-06 14:42:51.211 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:42:51.211
2026-03-06 14:42:51.212 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-06 14:42:51.213 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.70 | totalMs=1.70
2026-03-06 14:42:53.746 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:42:53.746
2026-03-06 14:42:53.756 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-06 14:42:53.761 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-06 14:42:53.765 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-06 14:42:53.767 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-06 14:42:53.768 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-06 14:42:53.803 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=33.85
2026-03-06 14:42:53.803 | step 3 | route=IT_Ticket | empId=43200 | apiMs=57.24 | totalMs=57.24
2026-03-06 14:42:53.803 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:42:53.803
2026-03-06 14:42:53.805 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-06 14:42:53.806 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-06 14:42:53.807 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-06 14:42:53.808 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.41 | totalMs=4.41
2026-03-06 14:43:09.786 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:43:09.786
2026-03-06 14:43:09.797 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-06 14:43:09.802 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-06 14:43:09.807 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-06 14:43:09.811 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-06 14:43:09.813 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-06 14:43:09.847 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.8
2026-03-06 14:43:09.847 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.01 | totalMs=61.01
2026-03-06 14:43:09.848 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:43:09.848
2026-03-06 14:43:09.849 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-06 14:43:09.850 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-06 14:43:09.852 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-06 14:43:09.852 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.42 | totalMs=4.42
2026-03-06 14:43:19.368 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:43:19.368
2026-03-06 14:43:19.426 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=57.73
2026-03-06 14:43:19.429 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=61.37 | totalMs=61.37
2026-03-06 14:43:42.642 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:43:42.642
2026-03-06 14:43:42.654 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.37
2026-03-06 14:43:42.658 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.14 | totalMs=15.14
2026-03-06 14:43:56.889 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:43:56.889
2026-03-06 14:43:56.913 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=23.19
2026-03-06 14:43:56.917 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=27.44 | totalMs=27.44
2026-03-06 14:43:56.920 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:43:56.920
2026-03-06 14:43:56.943 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=19.71
2026-03-06 14:43:56.964 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=43.93 | totalMs=43.93
2026-03-06 14:43:56.964 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:43:56.964
2026-03-06 14:43:56.982 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.9
2026-03-06 14:43:56.982 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.60 | totalMs=17.60
2026-03-06 14:43:56.982 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:43:56.982
2026-03-06 14:43:56.998 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.76
2026-03-06 14:43:56.999 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.45 | totalMs=16.45
2026-03-06 14:43:58.763 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:43:58.763
2026-03-06 14:43:58.779 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.68
2026-03-06 14:43:58.792 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.86
2026-03-06 14:43:58.800 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.15
2026-03-06 14:43:58.809 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-03-06 14:43:58.817 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.32
2026-03-06 14:43:58.875 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=57.52
2026-03-06 14:43:58.876 | step 3 | route=IT_Ticket | empId=51415 | apiMs=112.21 | totalMs=112.21
2026-03-06 14:43:58.876 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:43:58.876
2026-03-06 14:43:58.885 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=9.08
2026-03-06 14:43:58.894 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.42
2026-03-06 14:43:58.903 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.61
2026-03-06 14:43:58.903 | step 3 | route=IT_Ticket | empId=51415 | apiMs=27.34 | totalMs=27.34
2026-03-06 14:44:03.177 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:44:03.177
2026-03-06 14:44:03.204 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=26.49
2026-03-06 14:44:03.205 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=27.40 | totalMs=27.40
2026-03-06 14:44:03.658 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:44:03.658
2026-03-06 14:44:08.420 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:44:08.420
2026-03-06 14:44:08.432 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.95
2026-03-06 14:44:08.439 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=18.78 | totalMs=18.78
2026-03-06 14:44:08.443 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:44:08.443
2026-03-06 14:44:08.448 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-06 14:44:08.450 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-06 14:44:08.451 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-06 14:44:08.452 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=9.07 | totalMs=9.07
2026-03-06 14:44:11.995 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:44:11.995
2026-03-06 14:44:12.027 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.87
2026-03-06 14:44:12.031 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.78 | totalMs=35.78
2026-03-06 14:44:12.462 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:44:12.462
2026-03-06 14:46:36.647 | step 1 | route=IT_TicketPost | empId=14186 | query called at=14:46:36.647
2026-03-06 14:46:36.744 | step 2 | route=IT_TicketPost | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=96.73
2026-03-06 14:46:36.748 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=101.10 | totalMs=101.10
2026-03-06 14:46:36.751 | step 1 | route=IT_TicketPost | empId=14186 | query called at=14:46:36.751
2026-03-06 14:46:36.761 | step 2 | route=IT_TicketPost | empId=14186 | query=IT_Ticket_Save_SPOC | queryMs=6.7
2026-03-06 14:46:36.770 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=19.34 | totalMs=19.34
2026-03-06 14:46:36.771 | step 1 | route=IT_TicketPost | empId=14186 | query called at=14:46:36.771
2026-03-06 14:46:36.773 | step 2 | route=IT_TicketPost | empId=14186 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-06 14:46:36.773 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=2.28 | totalMs=2.28
2026-03-06 14:46:36.997 | step 1 | route=IT_Ticket | empId=14186 | query called at=14:46:36.997
2026-03-06 14:46:37.008 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-06 14:46:37.009 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-06 14:46:37.011 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 14:46:37.012 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 14:46:37.014 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-06 14:46:37.048 | step 2 | route=IT_Ticket | empId=14186 | query=VMS_Comp_login_proc | queryMs=34.11
2026-03-06 14:46:37.048 | step 3 | route=IT_Ticket | empId=14186 | apiMs=51.22 | totalMs=51.22
2026-03-06 14:46:37.049 | step 1 | route=IT_Ticket | empId=14186 | query called at=14:46:37.049
2026-03-06 14:46:37.051 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-03-06 14:46:37.052 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-06 14:46:37.053 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-06 14:46:37.054 | step 3 | route=IT_Ticket | empId=14186 | apiMs=4.89 | totalMs=4.89
2026-03-06 14:47:11.170 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:47:11.170
2026-03-06 14:47:11.201 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.25
2026-03-06 14:47:11.205 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=34.18 | totalMs=34.18
2026-03-06 14:47:11.705 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:47:11.705
2026-03-06 14:47:18.720 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:47:18.720
2026-03-06 14:47:19.095 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=374.65
2026-03-06 14:47:19.097 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=376.91 | totalMs=376.91
2026-03-06 14:47:19.100 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:47:19.100
2026-03-06 14:47:19.104 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-06 14:47:19.108 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-06 14:47:19.109 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-06 14:47:19.109 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=9.49 | totalMs=9.49
2026-03-06 14:47:22.965 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:47:22.965
2026-03-06 14:47:22.996 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.94
2026-03-06 14:47:22.999 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=34.78 | totalMs=34.78
2026-03-06 14:47:23.629 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:47:23.629
2026-03-06 14:48:03.936 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:48:03.936
2026-03-06 14:48:03.948 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-03-06 14:48:03.953 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-06 14:48:03.958 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-06 14:48:03.962 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-06 14:48:03.964 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-06 14:48:03.987 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=22.75
2026-03-06 14:48:03.987 | step 3 | route=IT_Ticket | empId=51415 | apiMs=50.48 | totalMs=50.48
2026-03-06 14:48:03.987 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:48:03.987
2026-03-06 14:48:03.989 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-06 14:48:03.990 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-06 14:48:03.992 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-06 14:48:03.992 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.58 | totalMs=4.58
2026-03-06 14:48:11.864 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:48:11.864
2026-03-06 14:48:11.917 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=52.71
2026-03-06 14:48:11.921 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.23 | totalMs=57.23
2026-03-06 14:48:18.426 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:48:18.426
2026-03-06 14:48:18.438 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.13
2026-03-06 14:48:18.442 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.29 | totalMs=15.29
2026-03-06 14:48:33.888 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:48:33.888
2026-03-06 14:48:33.899 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-06 14:48:33.903 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.96 | totalMs=14.96
2026-03-06 14:48:33.907 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:48:33.907
2026-03-06 14:48:33.949 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=39.32
2026-03-06 14:48:33.951 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=44.30 | totalMs=44.30
2026-03-06 14:48:33.951 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:48:33.951
2026-03-06 14:48:33.954 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-06 14:48:33.954 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.45 | totalMs=2.45
2026-03-06 14:48:33.954 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:48:33.954
2026-03-06 14:48:33.956 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-06 14:48:33.956 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.77 | totalMs=1.77
2026-03-06 14:48:35.999 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:48:35.999
2026-03-06 14:48:36.009 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-06 14:48:36.014 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-06 14:48:36.019 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-06 14:48:36.020 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-06 14:48:36.021 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-06 14:48:36.055 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.66
2026-03-06 14:48:36.056 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.69 | totalMs=56.69
2026-03-06 14:48:36.056 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:48:36.056
2026-03-06 14:48:36.058 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-06 14:48:36.060 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-03-06 14:48:36.061 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-06 14:48:36.061 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.10 | totalMs=5.10
2026-03-06 14:48:42.362 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:48:42.362
2026-03-06 14:48:42.403 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=39.94
2026-03-06 14:48:42.406 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=44.21 | totalMs=44.21
2026-03-06 14:48:42.850 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:48:42.850
2026-03-06 14:48:46.280 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:48:46.280
2026-03-06 14:48:46.292 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.46
2026-03-06 14:48:46.298 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=17.55 | totalMs=17.55
2026-03-06 14:48:46.301 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:48:46.301
2026-03-06 14:48:46.306 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-06 14:48:46.307 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-06 14:48:46.308 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-06 14:48:46.309 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.23 | totalMs=7.23
2026-03-06 14:48:48.687 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:48:48.687
2026-03-06 14:48:48.714 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=27.27
2026-03-06 14:48:48.718 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.10 | totalMs=31.10
2026-03-06 14:48:49.133 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:48:49.133
2026-03-06 15:00:16.816 | step 1 | route=IT_Ticket_Report | empId=56156 | query called at=15:00:16.816
2026-03-06 15:00:17.109 | step 2 | route=IT_Ticket_Report | empId=56156 | query=kpi_it_ticket_report_page_proc | queryMs=291.61
2026-03-06 15:00:17.113 | step 3 | route=IT_Ticket_Report | empId=56156 | apiMs=296.26 | totalMs=296.26
2026-03-06 15:00:17.460 | step 4 | route=pageRenderd | empId=56156 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:00:17.460
2026-03-06 15:00:25.295 | step 1 | route=HW_Ticket_Report | empId=56156 | query called at=15:00:25.295
2026-03-06 15:00:25.326 | step 2 | route=HW_Ticket_Report | empId=56156 | query=hw_ticket_report_kpi_proc | queryMs=30.54
2026-03-06 15:00:25.329 | step 3 | route=HW_Ticket_Report | empId=56156 | apiMs=34.49 | totalMs=34.49
2026-03-06 15:00:25.681 | step 4 | route=pageRenderd | empId=56156 | Page=HW TICKET REPORT | page fully loaded at : 15:00:25.681
2026-03-06 15:03:37.722 | step 1 | route=Ticket_SPOC_Approve | empId=178 | query called at=15:03:37.722
2026-03-06 15:03:37.774 | step 2 | route=Ticket_SPOC_Approve | empId=178 | query=IT_TIcket_SPOCApp_Report | queryMs=51.18
2026-03-06 15:03:37.778 | step 3 | route=Ticket_SPOC_Approve | empId=178 | apiMs=56.60 | totalMs=56.60
2026-03-06 15:03:38.702 | step 4 | route=pageRenderd | empId=178 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:03:38.702
2026-03-06 15:04:30.399 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:04:30.399
2026-03-06 15:04:30.500 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=99.75
2026-03-06 15:04:30.512 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.03
2026-03-06 15:04:30.521 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=5.22
2026-03-06 15:04:30.530 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=5.29
2026-03-06 15:04:30.590 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=59.44
2026-03-06 15:04:30.644 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=53.54
2026-03-06 15:04:30.644 | step 3 | route=IT_Ticket | empId=59261 | apiMs=244.86 | totalMs=244.86
2026-03-06 15:04:30.644 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:04:30.644
2026-03-06 15:04:30.679 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=34.53
2026-03-06 15:04:30.688 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-03-06 15:04:30.696 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-03-06 15:04:30.697 | step 3 | route=IT_Ticket | empId=59261 | apiMs=52.31 | totalMs=52.31
2026-03-06 15:04:40.312 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:04:40.312
2026-03-06 15:04:40.964 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=651.06
2026-03-06 15:04:40.964 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=652.01 | totalMs=652.01
2026-03-06 15:04:42.820 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:04:42.820
2026-03-06 15:04:42.840 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=18.89
2026-03-06 15:04:42.840 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=19.86 | totalMs=19.86
2026-03-06 15:04:49.325 | step 1 | route=SPOC_Entry_Save | empId=178 | query called at=15:04:49.325
2026-03-06 15:04:49.359 | step 2 | route=SPOC_Entry_Save | empId=178 | query=IT_Ticket_Update_SPOC | queryMs=33.37
2026-03-06 15:04:49.388 | step 2 | route=SPOC_Entry_Save | empId=178 | query=IT_Ticket_Update_SPOC | queryMs=12.7
2026-03-06 15:04:49.445 | step 3 | route=SPOC_Entry_Save | empId=178 | apiMs=119.33 | totalMs=119.33
2026-03-06 15:04:49.445 | step 1 | route=SPOC_Entry_Save | empId=178 | query called at=15:04:49.445
2026-03-06 15:04:49.454 | step 2 | route=SPOC_Entry_Save | empId=178 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.71
2026-03-06 15:04:49.463 | step 2 | route=SPOC_Entry_Save | empId=178 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.41
2026-03-06 15:04:49.471 | step 2 | route=SPOC_Entry_Save | empId=178 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.01
2026-03-06 15:04:49.472 | step 3 | route=SPOC_Entry_Save | empId=178 | apiMs=26.50 | totalMs=26.50
2026-03-06 15:04:49.472 | step 1 | route=SPOC_Entry_Save | empId=178 | query called at=15:04:49.472
2026-03-06 15:04:49.475 | step 2 | route=SPOC_Entry_Save | empId=178 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.42
2026-03-06 15:04:49.476 | step 2 | route=SPOC_Entry_Save | empId=178 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-06 15:04:49.477 | step 2 | route=SPOC_Entry_Save | empId=178 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-06 15:04:49.478 | step 3 | route=SPOC_Entry_Save | empId=178 | apiMs=5.89 | totalMs=5.89
2026-03-06 15:04:49.722 | step 1 | route=Ticket_SPOC_Approve | empId=178 | query called at=15:04:49.722
2026-03-06 15:04:49.741 | step 2 | route=Ticket_SPOC_Approve | empId=178 | query=IT_TIcket_SPOCApp_Report | queryMs=18.24
2026-03-06 15:04:49.741 | step 3 | route=Ticket_SPOC_Approve | empId=178 | apiMs=19.06 | totalMs=19.06
2026-03-06 15:04:50.499 | step 4 | route=pageRenderd | empId=178 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:04:50.499
2026-03-06 15:04:58.625 | step 1 | route=DesignerTicket | empId=56156 | query called at=15:04:58.625
2026-03-06 15:04:58.635 | step 2 | route=DesignerTicket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=9.81
2026-03-06 15:04:58.640 | step 3 | route=DesignerTicket | empId=56156 | apiMs=14.48 | totalMs=14.48
2026-03-06 15:04:58.643 | step 1 | route=DesignerTicket | empId=56156 | query called at=15:04:58.643
2026-03-06 15:04:58.648 | step 2 | route=DesignerTicket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-06 15:04:58.648 | step 3 | route=DesignerTicket | empId=56156 | apiMs=4.69 | totalMs=4.69
2026-03-06 15:04:58.648 | step 1 | route=DesignerTicket | empId=56156 | query called at=15:04:58.648
2026-03-06 15:04:58.650 | step 2 | route=DesignerTicket | empId=56156 | query=Desginer_Typeof_Works_Master_Proc | queryMs=1.78
2026-03-06 15:04:58.651 | step 3 | route=DesignerTicket | empId=56156 | apiMs=2.42 | totalMs=2.42
2026-03-06 15:05:08.201 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:05:08.201
2026-03-06 15:05:08.212 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-06 15:05:08.216 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.80 | totalMs=14.80
2026-03-06 15:05:08.220 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:05:08.220
2026-03-06 15:05:08.330 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=107.22
2026-03-06 15:05:08.399 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=179.43 | totalMs=179.43
2026-03-06 15:05:08.399 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:05:08.399
2026-03-06 15:05:08.401 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-06 15:05:08.402 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.05 | totalMs=2.05
2026-03-06 15:05:08.402 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:05:08.402
2026-03-06 15:05:08.403 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-06 15:05:08.404 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.63 | totalMs=1.63
2026-03-06 15:05:08.636 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:05:08.636
2026-03-06 15:05:08.646 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-06 15:05:08.648 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-06 15:05:08.650 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-06 15:05:08.651 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-06 15:05:08.652 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-06 15:05:08.676 | step 1 | route=SPOC_Entry_Save | empId=178 | query called at=15:05:08.676
2026-03-06 15:05:08.681 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=28.12
2026-03-06 15:05:08.681 | step 3 | route=IT_Ticket | empId=59261 | apiMs=45.59 | totalMs=45.59
2026-03-06 15:05:08.682 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:05:08.682
2026-03-06 15:05:08.683 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-06 15:05:08.685 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-06 15:05:08.686 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-06 15:05:08.686 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.41 | totalMs=4.41
2026-03-06 15:05:08.700 | step 2 | route=SPOC_Entry_Save | empId=178 | query=IT_Ticket_Update_SPOC | queryMs=20.31
2026-03-06 15:05:08.725 | step 3 | route=SPOC_Entry_Save | empId=178 | apiMs=48.33 | totalMs=48.33
2026-03-06 15:05:08.725 | step 1 | route=SPOC_Entry_Save | empId=178 | query called at=15:05:08.725
2026-03-06 15:05:08.733 | step 2 | route=SPOC_Entry_Save | empId=178 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.5
2026-03-06 15:05:08.742 | step 2 | route=SPOC_Entry_Save | empId=178 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-03-06 15:05:08.742 | step 3 | route=SPOC_Entry_Save | empId=178 | apiMs=16.72 | totalMs=16.72
2026-03-06 15:05:10.732 | step 1 | route=Ticket_SPOC_Approve | empId=178 | query called at=15:05:10.732
2026-03-06 15:05:10.770 | step 2 | route=Ticket_SPOC_Approve | empId=178 | query=IT_TIcket_SPOCApp_Report | queryMs=37.8
2026-03-06 15:05:10.774 | step 3 | route=Ticket_SPOC_Approve | empId=178 | apiMs=41.67 | totalMs=41.67
2026-03-06 15:05:11.455 | step 4 | route=pageRenderd | empId=178 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:05:11.455
2026-03-06 15:05:40.555 | step 1 | route=IT_Ticket | empId=14186 | query called at=15:05:40.555
2026-03-06 15:05:40.565 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-06 15:05:40.570 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-06 15:05:40.575 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-06 15:05:40.576 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-06 15:05:40.578 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-06 15:05:40.616 | step 2 | route=IT_Ticket | empId=14186 | query=VMS_Comp_login_proc | queryMs=38.24
2026-03-06 15:05:40.617 | step 3 | route=IT_Ticket | empId=14186 | apiMs=62.19 | totalMs=62.19
2026-03-06 15:05:40.617 | step 1 | route=IT_Ticket | empId=14186 | query called at=15:05:40.617
2026-03-06 15:05:40.619 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-06 15:05:40.620 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-06 15:05:40.621 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-06 15:05:40.622 | step 3 | route=IT_Ticket | empId=14186 | apiMs=4.48 | totalMs=4.48
2026-03-06 15:06:03.406 | step 1 | route=IT_Ticket | empId=14186 | query called at=15:06:03.406
2026-03-06 15:06:03.422 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=15.36
2026-03-06 15:06:03.435 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=8.75
2026-03-06 15:06:03.444 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=5.22
2026-03-06 15:06:03.450 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=5.7
2026-03-06 15:06:03.451 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-06 15:06:03.481 | step 2 | route=IT_Ticket | empId=14186 | query=VMS_Comp_login_proc | queryMs=29.85
2026-03-06 15:06:03.482 | step 3 | route=IT_Ticket | empId=14186 | apiMs=75.11 | totalMs=75.11
2026-03-06 15:06:03.482 | step 1 | route=IT_Ticket | empId=14186 | query called at=15:06:03.482
2026-03-06 15:06:03.484 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=1.71
2026-03-06 15:06:03.485 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-06 15:06:03.486 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-06 15:06:03.487 | step 3 | route=IT_Ticket | empId=14186 | apiMs=4.90 | totalMs=4.90
2026-03-06 15:06:11.491 | step 1 | route=IT_Ticket_Report | empId=14186 | query called at=15:06:11.491
2026-03-06 15:06:11.835 | step 2 | route=IT_Ticket_Report | empId=14186 | query=kpi_it_ticket_report_page_proc | queryMs=343.98
2026-03-06 15:06:11.835 | step 3 | route=IT_Ticket_Report | empId=14186 | apiMs=344.79 | totalMs=344.79
2026-03-06 15:06:12.574 | step 4 | route=pageRenderd | empId=14186 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:06:12.574
2026-03-06 15:06:51.608 | step 1 | route=IT_Ticket | empId=14186 | query called at=15:06:51.608
2026-03-06 15:06:51.621 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=13.1
2026-03-06 15:06:51.623 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-06 15:06:51.625 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-06 15:06:51.626 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-06 15:06:51.628 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-06 15:06:51.698 | step 2 | route=IT_Ticket | empId=14186 | query=VMS_Comp_login_proc | queryMs=70
2026-03-06 15:06:51.698 | step 3 | route=IT_Ticket | empId=14186 | apiMs=90.57 | totalMs=90.57
2026-03-06 15:06:51.699 | step 1 | route=IT_Ticket | empId=14186 | query called at=15:06:51.699
2026-03-06 15:06:51.704 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=4.77
2026-03-06 15:06:51.705 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-06 15:06:51.707 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-06 15:06:51.707 | step 3 | route=IT_Ticket | empId=14186 | apiMs=8.25 | totalMs=8.25
2026-03-06 15:07:03.026 | step 1 | route=Ticket_Entry_SPOC_Module | empId=14186 | query called at=15:07:03.026
2026-03-06 15:07:03.192 | step 2 | route=Ticket_Entry_SPOC_Module | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=165.62
2026-03-06 15:07:03.193 | step 3 | route=Ticket_Entry_SPOC_Module | empId=14186 | apiMs=166.55 | totalMs=166.55
2026-03-06 15:07:05.744 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=14186 | query called at=15:07:05.744
2026-03-06 15:07:05.757 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=12.86
2026-03-06 15:07:05.761 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=14186 | apiMs=17.34 | totalMs=17.34
2026-03-06 15:07:54.953 | step 1 | route=IT_TicketPost | empId=14186 | query called at=15:07:54.953
2026-03-06 15:07:54.985 | step 2 | route=IT_TicketPost | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=30.52
2026-03-06 15:07:54.989 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=35.36 | totalMs=35.36
2026-03-06 15:07:54.992 | step 1 | route=IT_TicketPost | empId=14186 | query called at=15:07:54.992
2026-03-06 15:07:55.075 | step 2 | route=IT_TicketPost | empId=14186 | query=IT_Ticket_Save_SPOC | queryMs=79.4
2026-03-06 15:07:55.165 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=173.06 | totalMs=173.06
2026-03-06 15:07:55.166 | step 1 | route=IT_TicketPost | empId=14186 | query called at=15:07:55.166
2026-03-06 15:07:55.188 | step 2 | route=IT_TicketPost | empId=14186 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.24
2026-03-06 15:07:55.188 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=22.03 | totalMs=22.03
2026-03-06 15:07:55.188 | step 1 | route=IT_TicketPost | empId=14186 | query called at=15:07:55.188
2026-03-06 15:07:55.192 | step 2 | route=IT_TicketPost | empId=14186 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.01
2026-03-06 15:07:55.192 | step 3 | route=IT_TicketPost | empId=14186 | apiMs=3.66 | totalMs=3.66
2026-03-06 15:07:55.645 | step 1 | route=IT_Ticket | empId=14186 | query called at=15:07:55.645
2026-03-06 15:07:55.656 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-06 15:07:55.657 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-06 15:07:55.658 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-06 15:07:55.661 | step 2 | route=IT_Ticket | empId=14186 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-03-06 15:07:55.662 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-06 15:07:55.723 | step 2 | route=IT_Ticket | empId=14186 | query=VMS_Comp_login_proc | queryMs=60.44
2026-03-06 15:07:55.723 | step 3 | route=IT_Ticket | empId=14186 | apiMs=78.37 | totalMs=78.37
2026-03-06 15:07:55.724 | step 1 | route=IT_Ticket | empId=14186 | query called at=15:07:55.724
2026-03-06 15:07:55.727 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=3
2026-03-06 15:07:55.728 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-06 15:07:55.730 | step 2 | route=IT_Ticket | empId=14186 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-06 15:07:55.730 | step 3 | route=IT_Ticket | empId=14186 | apiMs=6.20 | totalMs=6.20
2026-03-06 15:08:07.316 | step 1 | route=Ticket_SPOC_Approve | empId=14186 | query called at=15:08:07.316
2026-03-06 15:08:07.382 | step 2 | route=Ticket_SPOC_Approve | empId=14186 | query=IT_TIcket_SPOCApp_Report | queryMs=65.05
2026-03-06 15:08:07.385 | step 3 | route=Ticket_SPOC_Approve | empId=14186 | apiMs=69.29 | totalMs=69.29
2026-03-06 15:08:08.035 | step 4 | route=pageRenderd | empId=14186 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:08:08.035
2026-03-06 15:08:33.946 | step 1 | route=Ticket_SPOC_Approve | empId=178 | query called at=15:08:33.946
2026-03-06 15:08:33.974 | step 2 | route=Ticket_SPOC_Approve | empId=178 | query=IT_TIcket_SPOCApp_Report | queryMs=27.96
2026-03-06 15:08:33.978 | step 3 | route=Ticket_SPOC_Approve | empId=178 | apiMs=31.95 | totalMs=31.95
2026-03-06 15:08:34.834 | step 4 | route=pageRenderd | empId=178 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:08:34.834
2026-03-06 15:14:12.507 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:14:12.507
2026-03-06 15:14:12.570 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=62.29
2026-03-06 15:14:12.580 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.63
2026-03-06 15:14:12.593 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.57
2026-03-06 15:14:12.603 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=6.37
2026-03-06 15:14:12.651 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=47.98
2026-03-06 15:14:12.798 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=146.59
2026-03-06 15:14:12.798 | step 3 | route=IT_Ticket | empId=51415 | apiMs=291.43 | totalMs=291.43
2026-03-06 15:14:12.799 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:14:12.799
2026-03-06 15:14:12.841 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=42.28
2026-03-06 15:14:12.843 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-06 15:14:12.847 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=3.28
2026-03-06 15:14:12.847 | step 3 | route=IT_Ticket | empId=51415 | apiMs=48.29 | totalMs=48.29
2026-03-06 15:14:17.381 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=15:14:17.381
2026-03-06 15:14:17.414 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.41
2026-03-06 15:14:17.418 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=37.10 | totalMs=37.10
2026-03-06 15:14:22.996 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=15:14:22.996
2026-03-06 15:14:23.031 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=33.71
2026-03-06 15:14:23.035 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=38.74 | totalMs=38.74
2026-03-06 15:14:31.536 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:14:31.536
2026-03-06 15:14:31.553 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.06
2026-03-06 15:14:31.557 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=20.93 | totalMs=20.93
2026-03-06 15:14:31.560 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:14:31.560
2026-03-06 15:14:31.619 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=54.9 | Error=SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 1883 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=Select B.Item, C.Color, D.Size, Sum(A.Req_Qty)BOM, Sum(A.Bal_Qty)Req_Qty, Isnull(E.Stock, 0)Stock,  (Case When Sum(A.Bal_Qty) < Isnull(E.Stock, 0) Then Sum(A.Bal_Qty) Else Isnull(E.Stock, 0) End)Tfr_Qty, (Case When Sum(A.Bal_Qty) < Isnull(E.Stock, 0) Then Sum(A.Bal_Qty) Else Isnull(E.Stock, 0) End)Tfr_Qty1,  A.ItemID, A.ColorID, A.SizeID From Socks_Store_Transfer_knit_Req_Orderwise_MOQ_Others()A  Left Join Item B On A.ItemID = B.ItemID Left Join Color C On A.ColorID = C.ColorID Left Join Size D On A.SizeID = D.SizeID  Left Join (Select ItemID, ColorID, SizeID, Sum(Cur_Stock)Stock From Socks_Store_Current_Stock_FRC() Where Order_No In ('GUP-FRC48294', 'GUP-FRC48300', 'GUP-FRC48845', 'GUP-FRC48846', 'GUP-FRC48853', 'GUP-FRC48856', 'GUP-FRC49238', 'GUP-FRC49240', 'GUP-FRC49395', 'GUP-FRC49396', 'GUP-FRC49398', 'GUP-FRC50974', 'GUP-FRC50975', 'GUP-FRC51062', 'GUP-FRC51182', 'GUP-FRC51554', 'GUP-FRC51555', 'GUP-FRC51557', 'GUP-FRC51558', 'GUP-FRC51559', 'GUP-FRC51562', 'GUP-FRC51813', 'GUP-FRC51814', 'GUP-FRC51953', 'GUP-FRC51954', 'GUP-FRC51955', 'GUP-FRC51958', 'GUP-FRC51959', 'GUP-FRC51960', 'GUP-FRC51961', 'GUP-FRC52465', 'GUP-FRC52622', 'GUP-FRC52623', 'GUP-FRC52625', 'GUP-FRC52626', 'GUP-FRC52627', 'GUP-FRC52730', 'GUP-FRC52887', 'GUP-FRC52888', 'GUP-FRC52889', 'GUP-FRC52890', 'GUP-FRC52891', 'GUP-FRC52892', 'GUP-FRC52893', 'GUP-FRC52894', 'GUP-FRC53237', 'GUP-FRC53241', 'GUP-FRC53243', 'GUP-FRC53255', 'GUP-FRC53604', 'GUP-FRC53609', 'GUP-FRC53613', 'GUP-FRC53614', 'GUP-FRC53757', 'GUP-FRC54202', 'GUP-FRC54210', 'GUP-FRC54211')  Group By ItemID, ColorID, SizeID)E On A.ItemID = E.ItemID And A.ColorID = E.ColorID And A.SizeID = E.SizeID  Where (Order_No Like '%CFM%') And A.Order_No IN ('GUP-CFM53486', 'GUP-CFM53597', 'GUP-CFM54032')  Group By B.Item, C.Color, D.Size, E.Stock, A.ItemID, A.ColorID, A.SizeID,@Severity_Iss=1,@Module_id=6,@Comp_id=2600,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-06 15:14:31.648 | step 5 | route=IT_TicketPost | empId=51415 | action=IT Ticket Entry Save - ERROR | error => SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 1883 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=Select B.Item, C.Color, D.Size, Sum(A.Req_Qty)BOM, Sum(A.Bal_Qty)Req_Qty, Isnull(E.Stock, 0)Stock,  (Case When Sum(A.Bal_Qty) < Isnull(E.Stock, 0) Then Sum(A.Bal_Qty) Else Isnull(E.Stock, 0) End)Tfr_Qty, (Case When Sum(A.Bal_Qty) < Isnull(E.Stock, 0) Then Sum(A.Bal_Qty) Else Isnull(E.Stock, 0) End)Tfr_Qty1,  A.ItemID, A.ColorID, A.SizeID From Socks_Store_Transfer_knit_Req_Orderwise_MOQ_Others()A  Left Join Item B On A.ItemID = B.ItemID Left Join Color C On A.ColorID = C.ColorID Left Join Size D On A.SizeID = D.SizeID  Left Join (Select ItemID, ColorID, SizeID, Sum(Cur_Stock)Stock From Socks_Store_Current_Stock_FRC() Where Order_No In ('GUP-FRC48294', 'GUP-FRC48300', 'GUP-FRC48845', 'GUP-FRC48846', 'GUP-FRC48853', 'GUP-FRC48856', 'GUP-FRC49238', 'GUP-FRC49240', 'GUP-FRC49395', 'GUP-FRC49396', 'GUP-FRC49398', 'GUP-FRC50974', 'GUP-FRC50975', 'GUP-FRC51062', 'GUP-FRC51182', 'GUP-FRC51554', 'GUP-FRC51555', 'GUP-FRC51557', 'GUP-FRC51558', 'GUP-FRC51559', 'GUP-FRC51562', 'GUP-FRC51813', 'GUP-FRC51814', 'GUP-FRC51953', 'GUP-FRC51954', 'GUP-FRC51955', 'GUP-FRC51958', 'GUP-FRC51959', 'GUP-FRC51960', 'GUP-FRC51961', 'GUP-FRC52465', 'GUP-FRC52622', 'GUP-FRC52623', 'GUP-FRC52625', 'GUP-FRC52626', 'GUP-FRC52627', 'GUP-FRC52730', 'GUP-FRC52887', 'GUP-FRC52888', 'GUP-FRC52889', 'GUP-FRC52890', 'GUP-FRC52891', 'GUP-FRC52892', 'GUP-FRC52893', 'GUP-FRC52894', 'GUP-FRC53237', 'GUP-FRC53241', 'GUP-FRC53243', 'GUP-FRC53255', 'GUP-FRC53604', 'GUP-FRC53609', 'GUP-FRC53613', 'GUP-FRC53614', 'GUP-FRC53757', 'GUP-FRC54202', 'GUP-FRC54210', 'GUP-FRC54211')  Group By ItemID, ColorID, SizeID)E On A.ItemID = E.ItemID And A.ColorID = E.ColorID And A.SizeID = E.SizeID  Where (Order_No Like '%CFM%') And A.Order_No IN ('GUP-CFM53486', 'GUP-CFM53597', 'GUP-CFM54032')  Group By B.Item, C.Color, D.Size, E.Stock, A.ItemID, A.ColorID, A.SizeID,@Severity_Iss=1,@Module_id=6,@Comp_id=2600,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-06 15:14:31.967 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:14:31.967
2026-03-06 15:14:31.982 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.47
2026-03-06 15:14:31.991 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.85
2026-03-06 15:14:31.999 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-06 15:14:32.008 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-03-06 15:14:32.016 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.29
2026-03-06 15:14:32.063 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=46.22
2026-03-06 15:14:32.063 | step 3 | route=IT_Ticket | empId=51415 | apiMs=96.40 | totalMs=96.40
2026-03-06 15:14:32.063 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:14:32.063
2026-03-06 15:14:32.071 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.44
2026-03-06 15:14:32.080 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-06 15:14:32.088 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.51
2026-03-06 15:14:32.089 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.32 | totalMs=25.32
2026-03-06 15:15:06.453 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=15:15:06.453
2026-03-06 15:15:06.500 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=46.43
2026-03-06 15:15:06.505 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=51.12 | totalMs=51.12
2026-03-06 15:15:09.053 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=15:15:09.053
2026-03-06 15:15:09.065 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-03-06 15:15:09.068 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.45 | totalMs=15.45
2026-03-06 15:15:22.032 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:15:22.032
2026-03-06 15:15:22.044 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.82
2026-03-06 15:15:22.048 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.09 | totalMs=16.09
2026-03-06 15:15:22.051 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:15:22.051
2026-03-06 15:15:22.076 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=22.25
2026-03-06 15:15:22.079 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=27.56 | totalMs=27.56
2026-03-06 15:15:22.079 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:15:22.079
2026-03-06 15:15:22.109 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.65
2026-03-06 15:15:22.109 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=30.29 | totalMs=30.29
2026-03-06 15:15:22.110 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:15:22.110
2026-03-06 15:15:22.111 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-06 15:15:22.111 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.56 | totalMs=1.56
2026-03-06 15:15:24.206 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:15:24.206
2026-03-06 15:15:24.217 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-06 15:15:24.222 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-06 15:15:24.226 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-06 15:15:24.228 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-06 15:15:24.229 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-06 15:15:24.266 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=36.48
2026-03-06 15:15:24.267 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.86 | totalMs=60.86
2026-03-06 15:15:24.267 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:15:24.267
2026-03-06 15:15:24.269 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-06 15:15:24.270 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-06 15:15:24.271 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-06 15:15:24.271 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.08 | totalMs=4.08
2026-03-06 15:15:28.386 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:15:28.386
2026-03-06 15:15:28.443 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.35
2026-03-06 15:15:28.447 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=60.73 | totalMs=60.73
2026-03-06 15:15:29.143 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:15:29.143
2026-03-06 15:15:32.318 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:15:32.318
2026-03-06 15:15:32.351 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=32.99
2026-03-06 15:15:32.356 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=38.30 | totalMs=38.30
2026-03-06 15:15:32.359 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:15:32.359
2026-03-06 15:15:32.361 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-06 15:15:32.362 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-06 15:15:32.363 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-06 15:15:32.364 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.62 | totalMs=4.62
2026-03-06 15:15:36.267 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:15:36.267
2026-03-06 15:15:36.304 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=36.11
2026-03-06 15:15:36.307 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.76 | totalMs=39.76
2026-03-06 15:15:36.925 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:15:36.925
2026-03-06 15:20:54.758 | step 1 | route=DesignerTicket | empId=56156 | query called at=15:20:54.758
2026-03-06 15:20:54.770 | step 2 | route=DesignerTicket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=10.49
2026-03-06 15:20:54.774 | step 3 | route=DesignerTicket | empId=56156 | apiMs=15.18 | totalMs=15.18
2026-03-06 15:20:54.777 | step 1 | route=DesignerTicket | empId=56156 | query called at=15:20:54.777
2026-03-06 15:20:54.782 | step 2 | route=DesignerTicket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-06 15:20:54.782 | step 3 | route=DesignerTicket | empId=56156 | apiMs=4.86 | totalMs=4.86
2026-03-06 15:20:54.783 | step 1 | route=DesignerTicket | empId=56156 | query called at=15:20:54.783
2026-03-06 15:20:54.799 | step 2 | route=DesignerTicket | empId=56156 | query=Desginer_Typeof_Works_Master_Proc | queryMs=16.08
2026-03-06 15:20:54.799 | step 3 | route=DesignerTicket | empId=56156 | apiMs=16.73 | totalMs=16.73
2026-03-06 15:20:58.555 | step 1 | route=DesignTicketReport | empId=56156 | query called at=15:20:58.555
2026-03-06 15:20:58.641 | step 2 | route=DesignTicketReport | empId=56156 | query=DesignTicket_Report_proc | queryMs=84.84
2026-03-06 15:20:58.645 | step 3 | route=DesignTicketReport | empId=56156 | apiMs=89.36 | totalMs=89.36
2026-03-06 15:20:58.981 | step 4 | route=pageRenderd | empId=56156 | Page=DESIGNER TICKET REPORT | page fully loaded at : 15:20:58.981
2026-03-06 15:21:02.163 | step 1 | route=IT_Ticket | empId=56156 | query called at=15:21:02.163
2026-03-06 15:21:02.174 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-06 15:21:02.175 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-06 15:21:02.177 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 15:21:02.178 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-06 15:21:02.180 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-06 15:21:02.216 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=36.16
2026-03-06 15:21:02.217 | step 3 | route=IT_Ticket | empId=56156 | apiMs=53.70 | totalMs=53.70
2026-03-06 15:21:02.217 | step 1 | route=IT_Ticket | empId=56156 | query called at=15:21:02.217
2026-03-06 15:21:02.219 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-06 15:21:02.220 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-06 15:21:02.222 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-06 15:21:02.222 | step 3 | route=IT_Ticket | empId=56156 | apiMs=4.62 | totalMs=4.62
2026-03-06 15:21:24.947 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56156 | query called at=15:21:24.947
2026-03-06 15:21:25.492 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=544.62
2026-03-06 15:21:25.492 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56156 | apiMs=545.56 | totalMs=545.56
2026-03-06 15:21:30.522 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query called at=15:21:30.522
2026-03-06 15:21:30.535 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=12.18
2026-03-06 15:21:30.540 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56156 | apiMs=18.17 | totalMs=18.17
2026-03-06 15:29:52.924 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:29:52.924
2026-03-06 15:29:52.998 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=73.39
2026-03-06 15:29:53.003 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-06 15:29:53.008 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-06 15:29:53.020 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.07
2026-03-06 15:29:53.042 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=21.67
2026-03-06 15:29:53.125 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=82.58
2026-03-06 15:29:53.125 | step 3 | route=IT_Ticket | empId=41332 | apiMs=201.03 | totalMs=201.03
2026-03-06 15:29:53.126 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:29:53.126
2026-03-06 15:29:53.152 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=25.85
2026-03-06 15:29:53.153 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-06 15:29:53.155 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-06 15:29:53.155 | step 3 | route=IT_Ticket | empId=41332 | apiMs=29.04 | totalMs=29.04
2026-03-06 15:30:21.683 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=15:30:21.683
2026-03-06 15:30:21.880 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=196.06
2026-03-06 15:30:21.884 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=200.72 | totalMs=200.72
2026-03-06 15:30:24.628 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=15:30:24.628
2026-03-06 15:30:24.640 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-03-06 15:30:24.644 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=15.96 | totalMs=15.96
2026-03-06 15:30:51.864 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:30:51.864
2026-03-06 15:30:51.891 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=26.15
2026-03-06 15:30:51.895 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=30.44 | totalMs=30.44
2026-03-06 15:30:51.898 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:30:51.898
2026-03-06 15:30:51.919 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=17.5
2026-03-06 15:30:51.922 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=23.29 | totalMs=23.29
2026-03-06 15:30:51.922 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:30:51.922
2026-03-06 15:30:51.952 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.84
2026-03-06 15:30:51.953 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=30.84 | totalMs=30.84
2026-03-06 15:30:54.331 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:30:54.331
2026-03-06 15:30:54.341 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-06 15:30:54.346 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-06 15:30:54.351 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-06 15:30:54.352 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-06 15:30:54.353 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-06 15:30:54.376 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=21.8
2026-03-06 15:30:54.376 | step 3 | route=IT_Ticket | empId=41332 | apiMs=45.27 | totalMs=45.27
2026-03-06 15:30:54.376 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:30:54.376
2026-03-06 15:30:54.378 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-06 15:30:54.379 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-06 15:30:54.381 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-06 15:30:54.381 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.32 | totalMs=4.32
2026-03-06 15:34:51.150 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:34:51.150
2026-03-06 15:34:51.161 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-06 15:34:51.162 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-06 15:34:51.164 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-06 15:34:51.165 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-06 15:34:51.166 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-06 15:34:51.200 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=33.7
2026-03-06 15:34:51.201 | step 3 | route=IT_Ticket | empId=41073 | apiMs=50.14 | totalMs=50.14
2026-03-06 15:34:51.201 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:34:51.201
2026-03-06 15:34:51.203 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-06 15:34:51.204 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-06 15:34:51.205 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-06 15:34:51.206 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.70 | totalMs=4.70
2026-03-06 15:35:02.190 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=15:35:02.190
2026-03-06 15:35:03.000 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=809.59
2026-03-06 15:35:03.000 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=810.51 | totalMs=810.51
2026-03-06 15:35:04.893 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=15:35:04.893
2026-03-06 15:35:04.905 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-03-06 15:35:04.909 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=16.34 | totalMs=16.34
2026-03-06 15:35:35.343 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:35:35.343
2026-03-06 15:35:35.354 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-06 15:35:35.354 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=11.32 | totalMs=11.32
2026-03-06 15:35:35.355 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:35:35.355
2026-03-06 15:35:35.367 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=11.36
2026-03-06 15:35:35.368 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=13.47 | totalMs=13.47
2026-03-06 15:35:35.369 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:35:35.369
2026-03-06 15:35:35.371 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-06 15:35:35.371 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.34 | totalMs=2.34
2026-03-06 15:35:35.371 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:35:35.371
2026-03-06 15:35:35.373 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-06 15:35:35.373 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.74 | totalMs=1.74
2026-03-06 15:35:35.603 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:35:35.603
2026-03-06 15:35:35.614 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-06 15:35:35.616 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-06 15:35:35.618 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-06 15:35:35.619 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-06 15:35:35.621 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-06 15:35:35.658 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=36.73
2026-03-06 15:35:35.658 | step 3 | route=IT_Ticket | empId=41073 | apiMs=54.85 | totalMs=54.85
2026-03-06 15:35:35.658 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:35:35.658
2026-03-06 15:35:35.660 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-06 15:35:35.661 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-06 15:35:35.663 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-06 15:35:35.663 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.65 | totalMs=4.65
2026-03-06 15:35:58.975 | step 1 | route=IT_TicketPost | empId=56156 | query called at=15:35:58.975
2026-03-06 15:35:58.987 | step 2 | route=IT_TicketPost | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-03-06 15:35:58.991 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=15.30 | totalMs=15.30
2026-03-06 15:35:58.994 | step 1 | route=IT_TicketPost | empId=56156 | query called at=15:35:58.994
2026-03-06 15:35:59.001 | step 2 | route=IT_TicketPost | empId=56156 | query=IT_Ticket_Save_SPOC | queryMs=3.33
2026-03-06 15:35:59.002 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=8.44 | totalMs=8.44
2026-03-06 15:35:59.003 | step 1 | route=IT_TicketPost | empId=56156 | query called at=15:35:59.003
2026-03-06 15:35:59.005 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-06 15:35:59.005 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=2.36 | totalMs=2.36
2026-03-06 15:35:59.236 | step 1 | route=IT_Ticket | empId=56156 | query called at=15:35:59.236
2026-03-06 15:35:59.247 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-06 15:35:59.249 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-06 15:35:59.250 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 15:35:59.252 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-06 15:35:59.254 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-06 15:35:59.291 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=36.96
2026-03-06 15:35:59.291 | step 3 | route=IT_Ticket | empId=56156 | apiMs=54.70 | totalMs=54.70
2026-03-06 15:35:59.292 | step 1 | route=IT_Ticket | empId=56156 | query called at=15:35:59.292
2026-03-06 15:35:59.293 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-06 15:35:59.295 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-06 15:35:59.296 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-06 15:35:59.296 | step 3 | route=IT_Ticket | empId=56156 | apiMs=4.75 | totalMs=4.75
2026-03-06 15:37:40.725 | step 1 | route=IT_Ticket | empId=58375 | query called at=15:37:40.725
2026-03-06 15:37:40.743 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=16.94
2026-03-06 15:37:40.755 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=8.67
2026-03-06 15:37:40.764 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=5.1
2026-03-06 15:37:40.776 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-03-06 15:37:40.785 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=8.14
2026-03-06 15:37:40.834 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=49.19
2026-03-06 15:37:40.834 | step 3 | route=IT_Ticket | empId=58375 | apiMs=109.15 | totalMs=109.15
2026-03-06 15:37:40.835 | step 1 | route=IT_Ticket | empId=58375 | query called at=15:37:40.835
2026-03-06 15:37:40.842 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=7.18
2026-03-06 15:37:40.851 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-06 15:37:40.859 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-03-06 15:37:40.860 | step 3 | route=IT_Ticket | empId=58375 | apiMs=24.83 | totalMs=24.83
2026-03-06 15:37:52.706 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=15:37:52.706
2026-03-06 15:37:52.801 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=94.05
2026-03-06 15:37:52.805 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=98.66 | totalMs=98.66
2026-03-06 15:37:54.845 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=15:37:54.845
2026-03-06 15:37:55.103 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=257.73
2026-03-06 15:37:55.107 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=262.13 | totalMs=262.13
2026-03-06 15:37:56.839 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=15:37:56.839
2026-03-06 15:37:56.881 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=40.82
2026-03-06 15:37:56.885 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=45.08 | totalMs=45.08
2026-03-06 15:38:25.641 | step 1 | route=IT_TicketPost | empId=58375 | query called at=15:38:25.641
2026-03-06 15:38:25.653 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-03-06 15:38:25.656 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=15.02 | totalMs=15.02
2026-03-06 15:38:25.660 | step 1 | route=IT_TicketPost | empId=58375 | query called at=15:38:25.660
2026-03-06 15:38:25.677 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=14.04
2026-03-06 15:38:25.685 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=25.28 | totalMs=25.28
2026-03-06 15:38:25.686 | step 1 | route=IT_TicketPost | empId=58375 | query called at=15:38:25.686
2026-03-06 15:38:25.692 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.64
2026-03-06 15:38:25.692 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=6.43 | totalMs=6.43
2026-03-06 15:38:25.692 | step 1 | route=IT_TicketPost | empId=58375 | query called at=15:38:25.692
2026-03-06 15:38:25.694 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-06 15:38:25.694 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=1.68 | totalMs=1.68
2026-03-06 15:38:25.921 | step 1 | route=IT_Ticket | empId=58375 | query called at=15:38:25.921
2026-03-06 15:38:25.932 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-06 15:38:25.933 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-06 15:38:25.935 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-06 15:38:25.936 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-06 15:38:25.938 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-06 15:38:25.970 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=31.77
2026-03-06 15:38:25.970 | step 3 | route=IT_Ticket | empId=58375 | apiMs=48.74 | totalMs=48.74
2026-03-06 15:38:25.971 | step 1 | route=IT_Ticket | empId=58375 | query called at=15:38:25.971
2026-03-06 15:38:25.972 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-06 15:38:25.973 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-06 15:38:25.974 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-06 15:38:25.975 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.25 | totalMs=4.25
2026-03-06 15:39:25.427 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:39:25.427
2026-03-06 15:39:25.471 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=43.06
2026-03-06 15:39:25.475 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=48.05 | totalMs=48.05
2026-03-06 15:39:26.097 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:39:26.097
2026-03-06 15:39:30.426 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:39:30.426
2026-03-06 15:39:30.465 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=38.66
2026-03-06 15:39:30.476 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=4.22
2026-03-06 15:39:30.481 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=55.40 | totalMs=55.40
2026-03-06 15:39:30.485 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:39:30.485
2026-03-06 15:39:30.487 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-03-06 15:39:30.489 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-06 15:39:30.491 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-06 15:39:30.491 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.91 | totalMs=5.91
2026-03-06 15:39:32.426 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:39:32.426
2026-03-06 15:39:32.428 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-06 15:39:32.433 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-06 15:39:32.438 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-06 15:39:32.441 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=15.72 | totalMs=15.72
2026-03-06 15:39:33.778 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:39:33.778
2026-03-06 15:39:33.794 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=15.86
2026-03-06 15:39:33.794 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=16.64 | totalMs=16.64
2026-03-06 15:39:34.353 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:39:34.353
2026-03-06 15:42:49.356 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=15:42:49.356
2026-03-06 15:42:49.414 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=57.25
2026-03-06 15:42:49.418 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=62.07 | totalMs=62.07
2026-03-06 15:42:52.312 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=15:42:52.312
2026-03-06 15:42:52.323 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-03-06 15:42:52.326 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=14.77 | totalMs=14.77
2026-03-06 15:43:35.263 | step 1 | route=IT_TicketPost | empId=58375 | query called at=15:43:35.263
2026-03-06 15:43:35.275 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-03-06 15:43:35.279 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=15.30 | totalMs=15.30
2026-03-06 15:43:35.282 | step 1 | route=IT_TicketPost | empId=58375 | query called at=15:43:35.282
2026-03-06 15:43:35.292 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=6.83
2026-03-06 15:43:35.294 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=12.20 | totalMs=12.20
2026-03-06 15:43:35.295 | step 1 | route=IT_TicketPost | empId=58375 | query called at=15:43:35.295
2026-03-06 15:43:35.296 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-06 15:43:35.297 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.03 | totalMs=2.03
2026-03-06 15:43:35.518 | step 1 | route=IT_Ticket | empId=58375 | query called at=15:43:35.518
2026-03-06 15:43:35.528 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-06 15:43:35.530 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-06 15:43:35.531 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-06 15:43:35.532 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-06 15:43:35.554 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=21.97
2026-03-06 15:43:35.592 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=37.06
2026-03-06 15:43:35.592 | step 3 | route=IT_Ticket | empId=58375 | apiMs=74.29 | totalMs=74.29
2026-03-06 15:43:35.593 | step 1 | route=IT_Ticket | empId=58375 | query called at=15:43:35.593
2026-03-06 15:43:35.611 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=17.55
2026-03-06 15:43:35.612 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-06 15:43:35.613 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-06 15:43:35.613 | step 3 | route=IT_Ticket | empId=58375 | apiMs=20.59 | totalMs=20.59
2026-03-06 16:03:50.615 | step 1 | route=IT_Ticket | empId=68613 | query called at=16:03:50.615
2026-03-06 16:03:50.653 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=37.37
2026-03-06 16:03:50.658 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-06 16:03:50.663 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-06 16:03:50.664 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 16:03:50.688 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=23.09
2026-03-06 16:03:50.738 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=49.79
2026-03-06 16:03:50.738 | step 3 | route=IT_Ticket | empId=68613 | apiMs=122.71 | totalMs=122.71
2026-03-06 16:03:50.739 | step 1 | route=IT_Ticket | empId=68613 | query called at=16:03:50.739
2026-03-06 16:03:50.758 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=18.76
2026-03-06 16:03:50.759 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-06 16:03:50.760 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-06 16:03:50.760 | step 3 | route=IT_Ticket | empId=68613 | apiMs=21.65 | totalMs=21.65
2026-03-06 16:04:23.197 | step 1 | route=HW_TicketFun | empId= | query called at=16:04:23.197
2026-03-06 16:04:23.207 | step 2 | route=HW_TicketFun | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=10
2026-03-06 16:04:23.211 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.75 | totalMs=14.75
2026-03-06 16:04:54.885 | step 1 | route=HW_TicketPost | empId=68613 | query called at=16:04:54.885
2026-03-06 16:04:54.907 | step 2 | route=HW_TicketPost | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=21.33
2026-03-06 16:04:54.911 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=25.70 | totalMs=25.70
2026-03-06 16:04:54.914 | step 1 | route=HW_TicketPost | empId=68613 | query called at=16:04:54.914
2026-03-06 16:04:54.919 | step 2 | route=HW_TicketPost | empId=68613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-06 16:04:54.919 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=5.18 | totalMs=5.18
2026-03-06 16:04:54.919 | step 1 | route=HW_TicketPost | empId=68613 | query called at=16:04:54.919
2026-03-06 16:04:54.921 | step 2 | route=HW_TicketPost | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-06 16:04:54.921 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=1.61 | totalMs=1.61
2026-03-06 16:04:54.921 | step 1 | route=HW_TicketPost | empId=68613 | query called at=16:04:54.921
2026-03-06 16:04:54.966 | step 2 | route=HW_TicketPost | empId=68613 | query=hw_ticket_save_proc_kpi | queryMs=44.34
2026-03-06 16:04:54.968 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=46.75 | totalMs=46.75
2026-03-06 16:04:55.325 | step 1 | route=IT_Ticket | empId=68613 | query called at=16:04:55.325
2026-03-06 16:04:55.338 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-06 16:04:55.343 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-06 16:04:55.344 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-06 16:04:55.346 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-06 16:04:55.347 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-06 16:04:55.371 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=24.27
2026-03-06 16:04:55.372 | step 3 | route=IT_Ticket | empId=68613 | apiMs=47.14 | totalMs=47.14
2026-03-06 16:04:55.372 | step 1 | route=IT_Ticket | empId=68613 | query called at=16:04:55.372
2026-03-06 16:04:55.374 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-06 16:04:55.375 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-06 16:04:55.376 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-06 16:04:55.376 | step 3 | route=IT_Ticket | empId=68613 | apiMs=4.32 | totalMs=4.32
2026-03-06 16:17:53.202 | step 5 | route=dashboard | empId=gra0231 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-06 16:18:00.461 | step 5 | route=dashboard | empId=gra0231 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-06 16:39:51.734 | step 5 | route=dashboard | empId=GST0099 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-06 16:40:27.762 | step 1 | route=IT_Ticket | empId=46982 | query called at=16:40:27.762
2026-03-06 16:40:27.804 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=42.22
2026-03-06 16:40:27.810 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-06 16:40:27.814 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-06 16:40:27.815 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-06 16:40:27.837 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=21.81
2026-03-06 16:40:27.876 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=38.3
2026-03-06 16:40:27.876 | step 3 | route=IT_Ticket | empId=46982 | apiMs=114.85 | totalMs=114.85
2026-03-06 16:40:27.877 | step 1 | route=IT_Ticket | empId=46982 | query called at=16:40:27.877
2026-03-06 16:40:27.895 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=17.6
2026-03-06 16:40:27.896 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-06 16:40:27.897 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-06 16:40:27.898 | step 3 | route=IT_Ticket | empId=46982 | apiMs=20.90 | totalMs=20.90
2026-03-06 16:40:53.308 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=16:40:53.308
2026-03-06 16:40:53.680 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=371.03
2026-03-06 16:40:53.684 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=375.44 | totalMs=375.44
2026-03-06 16:40:55.419 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=16:40:55.419
2026-03-06 16:40:55.436 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=16.61
2026-03-06 16:40:55.439 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=20.38 | totalMs=20.38
2026-03-06 16:41:39.690 | step 1 | route=IT_TicketPost | empId=46982 | query called at=16:41:39.690
2026-03-06 16:41:39.701 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-06 16:41:39.705 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=14.19 | totalMs=14.19
2026-03-06 16:41:39.708 | step 1 | route=IT_TicketPost | empId=46982 | query called at=16:41:39.708
2026-03-06 16:41:39.740 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=31.92
2026-03-06 16:41:39.743 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=35.29 | totalMs=35.29
2026-03-06 16:41:39.744 | step 1 | route=IT_TicketPost | empId=46982 | query called at=16:41:39.744
2026-03-06 16:41:39.775 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.44
2026-03-06 16:41:39.775 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=31.24 | totalMs=31.24
2026-03-06 16:41:39.775 | step 1 | route=IT_TicketPost | empId=46982 | query called at=16:41:39.775
2026-03-06 16:41:39.777 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-06 16:41:39.778 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=2.12 | totalMs=2.12
2026-03-06 16:41:43.504 | step 1 | route=IT_Ticket | empId=46982 | query called at=16:41:43.504
2026-03-06 16:41:43.515 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-06 16:41:43.519 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-06 16:41:43.521 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-06 16:41:43.522 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-06 16:41:43.524 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-06 16:41:43.589 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=65.2
2026-03-06 16:41:43.590 | step 3 | route=IT_Ticket | empId=46982 | apiMs=85.83 | totalMs=85.83
2026-03-06 16:41:43.590 | step 1 | route=IT_Ticket | empId=46982 | query called at=16:41:43.590
2026-03-06 16:41:43.598 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=7.27
2026-03-06 16:41:43.599 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-06 16:41:43.600 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-06 16:41:43.600 | step 3 | route=IT_Ticket | empId=46982 | apiMs=10.49 | totalMs=10.49
2026-03-06 16:44:40.156 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=16:44:40.156
2026-03-06 16:44:40.214 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=57.28
2026-03-06 16:44:40.218 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=61.89 | totalMs=61.89
2026-03-06 16:44:41.749 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:44:41.749
2026-03-06 16:44:51.067 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=16:44:51.067
2026-03-06 16:44:51.122 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=54.52
2026-03-06 16:44:51.139 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=71.40 | totalMs=71.40
2026-03-06 16:44:51.142 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=16:44:51.142
2026-03-06 16:44:51.147 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.97
2026-03-06 16:44:51.156 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.11
2026-03-06 16:44:51.164 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.05
2026-03-06 16:44:51.165 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=22.47 | totalMs=22.47
2026-03-06 16:44:53.806 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=16:44:53.806
2026-03-06 16:44:53.822 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=15.77
2026-03-06 16:44:53.826 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=19.76 | totalMs=19.76
2026-03-06 16:44:54.182 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:44:54.182
2026-03-06 16:54:52.782 | step 1 | route=IT_Ticket | empId=32698 | query called at=16:54:52.782
2026-03-06 16:54:52.832 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=49.71
2026-03-06 16:54:52.839 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=2.5
2026-03-06 16:54:52.844 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-06 16:54:52.848 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-06 16:54:52.872 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=23.25
2026-03-06 16:54:52.892 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=20.26
2026-03-06 16:54:52.893 | step 3 | route=IT_Ticket | empId=32698 | apiMs=110.86 | totalMs=110.86
2026-03-06 16:54:52.893 | step 1 | route=IT_Ticket | empId=32698 | query called at=16:54:52.893
2026-03-06 16:54:52.903 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=9.91
2026-03-06 16:54:52.905 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-06 16:54:52.906 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-06 16:54:52.906 | step 3 | route=IT_Ticket | empId=32698 | apiMs=13.37 | totalMs=13.37
2026-03-06 16:55:02.378 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32698 | query called at=16:55:02.378
2026-03-06 16:55:02.650 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=271.64
2026-03-06 16:55:02.654 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32698 | apiMs=276.41 | totalMs=276.41
2026-03-06 16:55:04.023 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query called at=16:55:04.023
2026-03-06 16:55:04.066 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=42.65
2026-03-06 16:55:04.069 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32698 | apiMs=46.84 | totalMs=46.84
2026-03-06 16:56:05.479 | step 1 | route=IT_TicketPost | empId=32698 | query called at=16:56:05.479
2026-03-06 16:56:05.489 | step 2 | route=IT_TicketPost | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-06 16:56:05.493 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=14.41 | totalMs=14.41
2026-03-06 16:56:05.497 | step 1 | route=IT_TicketPost | empId=32698 | query called at=16:56:05.497
2026-03-06 16:56:05.664 | step 2 | route=IT_TicketPost | empId=32698 | query=IT_Ticket_Save_SPOC | queryMs=167.01
2026-03-06 16:56:05.666 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=169.66 | totalMs=169.66
2026-03-06 16:56:05.667 | step 1 | route=IT_TicketPost | empId=32698 | query called at=16:56:05.667
2026-03-06 16:56:05.696 | step 2 | route=IT_TicketPost | empId=32698 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.78
2026-03-06 16:56:05.696 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=29.56 | totalMs=29.56
2026-03-06 16:56:05.697 | step 1 | route=IT_TicketPost | empId=32698 | query called at=16:56:05.697
2026-03-06 16:56:05.698 | step 2 | route=IT_TicketPost | empId=32698 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-06 16:56:05.698 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=1.62 | totalMs=1.62
2026-03-06 16:56:06.016 | step 1 | route=IT_Ticket | empId=32698 | query called at=16:56:06.016
2026-03-06 16:56:06.027 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-06 16:56:06.029 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-06 16:56:06.030 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-06 16:56:06.032 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-06 16:56:06.033 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-06 16:56:06.072 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=38.13
2026-03-06 16:56:06.072 | step 3 | route=IT_Ticket | empId=32698 | apiMs=55.55 | totalMs=55.55
2026-03-06 16:56:06.072 | step 1 | route=IT_Ticket | empId=32698 | query called at=16:56:06.072
2026-03-06 16:56:06.074 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-06 16:56:06.075 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-06 16:56:06.077 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-06 16:56:06.077 | step 3 | route=IT_Ticket | empId=32698 | apiMs=4.87 | totalMs=4.87
2026-03-06 16:56:46.335 | step 1 | route=IT_Ticket | empId=31232 | query called at=16:56:46.335
2026-03-06 16:56:46.345 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-06 16:56:46.347 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-06 16:56:46.348 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-06 16:56:46.349 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-06 16:56:46.351 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-06 16:56:46.370 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=19.31
2026-03-06 16:56:46.371 | step 3 | route=IT_Ticket | empId=31232 | apiMs=35.26 | totalMs=35.26
2026-03-06 16:56:46.371 | step 1 | route=IT_Ticket | empId=31232 | query called at=16:56:46.371
2026-03-06 16:56:46.372 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-06 16:56:46.373 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-06 16:56:46.374 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-06 16:56:46.375 | step 3 | route=IT_Ticket | empId=31232 | apiMs=3.95 | totalMs=3.95
2026-03-06 16:57:45.328 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=16:57:45.328
2026-03-06 16:57:45.633 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=303.65
2026-03-06 16:57:45.636 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=307.83 | totalMs=307.83
2026-03-06 16:57:47.167 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=16:57:47.167
2026-03-06 16:57:47.183 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=15.17
2026-03-06 16:57:47.184 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=16.19 | totalMs=16.19
2026-03-06 16:58:14.781 | step 1 | route=IT_TicketPost | empId=31232 | query called at=16:58:14.781
2026-03-06 16:58:14.791 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-03-06 16:58:14.795 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=13.65 | totalMs=13.65
2026-03-06 16:58:14.798 | step 1 | route=IT_TicketPost | empId=31232 | query called at=16:58:14.798
2026-03-06 16:58:14.808 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=8.95
2026-03-06 16:58:14.811 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=12.66 | totalMs=12.66
2026-03-06 16:58:14.811 | step 1 | route=IT_TicketPost | empId=31232 | query called at=16:58:14.811
2026-03-06 16:58:14.813 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-06 16:58:14.813 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=1.99 | totalMs=1.99
2026-03-06 16:58:15.037 | step 1 | route=IT_Ticket | empId=31232 | query called at=16:58:15.037
2026-03-06 16:58:15.047 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-06 16:58:15.049 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-06 16:58:15.050 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-06 16:58:15.051 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-06 16:58:15.053 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-06 16:58:15.091 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=37.76
2026-03-06 16:58:15.091 | step 3 | route=IT_Ticket | empId=31232 | apiMs=54.30 | totalMs=54.30
2026-03-06 16:58:15.091 | step 1 | route=IT_Ticket | empId=31232 | query called at=16:58:15.091
2026-03-06 16:58:15.093 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-06 16:58:15.094 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-06 16:58:15.096 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-06 16:58:15.096 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.51 | totalMs=4.51
2026-03-06 17:00:49.817 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:00:49.817
2026-03-06 17:00:49.902 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=84.44
2026-03-06 17:00:49.906 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=88.93 | totalMs=88.93
2026-03-06 17:00:50.498 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:00:50.498
2026-03-06 17:00:57.913 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:00:57.913
2026-03-06 17:00:57.944 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=29.69
2026-03-06 17:00:57.949 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=35.92 | totalMs=35.92
2026-03-06 17:00:57.953 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:00:57.953
2026-03-06 17:00:57.955 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-06 17:00:57.956 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-06 17:00:57.957 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-06 17:00:57.957 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.71 | totalMs=4.71
2026-03-06 17:01:01.517 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:01:01.517
2026-03-06 17:01:01.533 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=15.2
2026-03-06 17:01:01.537 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=19.07 | totalMs=19.07
2026-03-06 17:01:02.322 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:01:02.322
2026-03-06 17:01:57.288 | step 1 | route=IT_Ticket | empId=59989 | query called at=17:01:57.288
2026-03-06 17:01:57.304 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=15.68
2026-03-06 17:01:57.317 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=8.38
2026-03-06 17:01:57.325 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=5.17
2026-03-06 17:01:57.334 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-03-06 17:01:57.342 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=8.27
2026-03-06 17:01:57.400 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=57.68
2026-03-06 17:01:57.400 | step 3 | route=IT_Ticket | empId=59989 | apiMs=112.20 | totalMs=112.20
2026-03-06 17:01:57.401 | step 1 | route=IT_Ticket | empId=59989 | query called at=17:01:57.401
2026-03-06 17:01:57.409 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=7.61
2026-03-06 17:01:57.417 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-03-06 17:01:57.426 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-03-06 17:01:57.426 | step 3 | route=IT_Ticket | empId=59989 | apiMs=25.15 | totalMs=25.15
2026-03-06 17:02:01.516 | step 1 | route=IT_Ticket | empId=63473 | query called at=17:02:01.516
2026-03-06 17:02:01.526 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-06 17:02:01.531 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-06 17:02:01.535 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-06 17:02:01.536 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-06 17:02:01.539 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_it_Ticket_Details | queryMs=2.5
2026-03-06 17:02:01.557 | step 2 | route=IT_Ticket | empId=63473 | query=VMS_Comp_login_proc | queryMs=17.55
2026-03-06 17:02:01.557 | step 3 | route=IT_Ticket | empId=63473 | apiMs=41.93 | totalMs=41.93
2026-03-06 17:02:01.558 | step 1 | route=IT_Ticket | empId=63473 | query called at=17:02:01.558
2026-03-06 17:02:01.561 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=2.84
2026-03-06 17:02:01.562 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-06 17:02:01.564 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-06 17:02:01.564 | step 3 | route=IT_Ticket | empId=63473 | apiMs=5.88 | totalMs=5.88
2026-03-06 17:02:43.672 | step 1 | route=HW_TicketFun | empId= | query called at=17:02:43.672
2026-03-06 17:02:43.683 | step 2 | route=HW_TicketFun | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=10.82
2026-03-06 17:02:43.687 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.66 | totalMs=15.66
2026-03-06 17:03:10.593 | step 1 | route=HW_TicketPost | empId=59989 | query called at=17:03:10.593
2026-03-06 17:03:10.621 | step 2 | route=HW_TicketPost | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=26.94
2026-03-06 17:03:10.625 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=31.43 | totalMs=31.43
2026-03-06 17:03:10.628 | step 1 | route=HW_TicketPost | empId=59989 | query called at=17:03:10.628
2026-03-06 17:03:10.630 | step 2 | route=HW_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.03
2026-03-06 17:03:10.631 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=2.67 | totalMs=2.67
2026-03-06 17:03:10.631 | step 1 | route=HW_TicketPost | empId=59989 | query called at=17:03:10.631
2026-03-06 17:03:10.633 | step 2 | route=HW_TicketPost | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-06 17:03:10.633 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=1.81 | totalMs=1.81
2026-03-06 17:03:10.634 | step 1 | route=HW_TicketPost | empId=59989 | query called at=17:03:10.634
2026-03-06 17:03:10.650 | step 2 | route=HW_TicketPost | empId=59989 | query=hw_ticket_save_proc_kpi | queryMs=15.99
2026-03-06 17:03:10.653 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=19.17 | totalMs=19.17
2026-03-06 17:03:18.267 | step 1 | route=IT_Ticket | empId=59989 | query called at=17:03:18.267
2026-03-06 17:03:18.278 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-06 17:03:18.283 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-06 17:03:18.287 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-06 17:03:18.289 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-06 17:03:18.291 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=1.47
2026-03-06 17:03:18.327 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=36.09
2026-03-06 17:03:18.327 | step 3 | route=IT_Ticket | empId=59989 | apiMs=60.20 | totalMs=60.20
2026-03-06 17:03:18.328 | step 1 | route=IT_Ticket | empId=59989 | query called at=17:03:18.328
2026-03-06 17:03:18.329 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-06 17:03:18.331 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-06 17:03:18.332 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-06 17:03:18.332 | step 3 | route=IT_Ticket | empId=59989 | apiMs=4.61 | totalMs=4.61
2026-03-06 17:06:52.467 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=17:06:52.467
2026-03-06 17:06:52.516 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=47.61
2026-03-06 17:06:52.519 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=51.90 | totalMs=51.90
2026-03-06 17:06:53.567 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:06:53.567
2026-03-06 17:10:51.196 | step 1 | route=IT_Ticket | empId=68300 | query called at=17:10:51.196
2026-03-06 17:10:51.230 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=33.98
2026-03-06 17:10:51.235 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-06 17:10:51.240 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-06 17:10:51.241 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-06 17:10:51.263 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_it_Ticket_Details | queryMs=21.27
2026-03-06 17:10:51.301 | step 2 | route=IT_Ticket | empId=68300 | query=VMS_Comp_login_proc | queryMs=37.46
2026-03-06 17:10:51.301 | step 3 | route=IT_Ticket | empId=68300 | apiMs=105.05 | totalMs=105.05
2026-03-06 17:10:51.301 | step 1 | route=IT_Ticket | empId=68300 | query called at=17:10:51.301
2026-03-06 17:10:51.318 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=16.61
2026-03-06 17:10:51.320 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-06 17:10:51.321 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-06 17:10:51.321 | step 3 | route=IT_Ticket | empId=68300 | apiMs=19.98 | totalMs=19.98
2026-03-06 17:11:38.383 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68300 | query called at=17:11:38.383
2026-03-06 17:11:38.802 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=418.74
2026-03-06 17:11:38.802 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68300 | apiMs=419.78 | totalMs=419.78
2026-03-06 17:11:44.570 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68300 | query called at=17:11:44.570
2026-03-06 17:11:44.597 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=27.12
2026-03-06 17:11:44.601 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68300 | apiMs=31.11 | totalMs=31.11
2026-03-06 17:12:32.842 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=17:12:32.842
2026-03-06 17:12:32.887 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=44.62
2026-03-06 17:12:32.890 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=48.35 | totalMs=48.35
2026-03-06 17:12:33.196 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:12:33.196
2026-03-06 17:13:03.527 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:13:03.527
2026-03-06 17:13:03.538 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-06 17:13:03.543 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-06 17:13:03.548 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-06 17:13:03.549 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 17:13:03.551 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-06 17:13:03.585 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.54
2026-03-06 17:13:03.585 | step 3 | route=IT_Ticket | empId=61350 | apiMs=57.91 | totalMs=57.91
2026-03-06 17:13:03.585 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:13:03.585
2026-03-06 17:13:03.587 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-06 17:13:03.589 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-06 17:13:03.590 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-06 17:13:03.590 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.85 | totalMs=4.85
2026-03-06 17:13:12.417 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:13:12.417
2026-03-06 17:13:12.472 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.22
2026-03-06 17:13:12.476 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.79 | totalMs=58.79
2026-03-06 17:13:15.412 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:13:15.412
2026-03-06 17:13:15.429 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=16.85
2026-03-06 17:13:15.429 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=17.65 | totalMs=17.65
2026-03-06 17:13:51.950 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:13:51.950
2026-03-06 17:13:51.965 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=14.52
2026-03-06 17:13:51.969 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=18.78 | totalMs=18.78
2026-03-06 17:13:51.972 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:13:51.972
2026-03-06 17:13:52.039 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=66.5
2026-03-06 17:13:52.052 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=79.69 | totalMs=79.69
2026-03-06 17:13:52.053 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:13:52.053
2026-03-06 17:13:52.061 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.58
2026-03-06 17:13:52.062 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=9.18 | totalMs=9.18
2026-03-06 17:13:52.062 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:13:52.062
2026-03-06 17:13:52.070 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.8
2026-03-06 17:13:52.071 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=8.45 | totalMs=8.45
2026-03-06 17:13:52.814 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:13:52.814
2026-03-06 17:13:52.825 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-06 17:13:52.827 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-06 17:13:52.828 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-06 17:13:52.830 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-06 17:13:52.831 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-06 17:13:52.865 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.33
2026-03-06 17:13:52.865 | step 3 | route=IT_Ticket | empId=61350 | apiMs=50.69 | totalMs=50.69
2026-03-06 17:13:52.866 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:13:52.866
2026-03-06 17:13:52.867 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-06 17:13:52.868 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-06 17:13:52.870 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-06 17:13:52.870 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.49 | totalMs=4.49
2026-03-06 17:14:21.096 | step 1 | route=IT_TicketPost | empId=68300 | query called at=17:14:21.096
2026-03-06 17:14:21.121 | step 2 | route=IT_TicketPost | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=24.38
2026-03-06 17:14:21.125 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=28.61 | totalMs=28.61
2026-03-06 17:14:21.128 | step 1 | route=IT_TicketPost | empId=68300 | query called at=17:14:21.128
2026-03-06 17:14:21.168 | step 2 | route=IT_TicketPost | empId=68300 | query=IT_Ticket_Save_SPOC | queryMs=36.22
2026-03-06 17:14:21.170 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=41.97 | totalMs=41.97
2026-03-06 17:14:21.171 | step 1 | route=IT_TicketPost | empId=68300 | query called at=17:14:21.171
2026-03-06 17:14:21.172 | step 2 | route=IT_TicketPost | empId=68300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-06 17:14:21.173 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=1.81 | totalMs=1.81
2026-03-06 17:14:21.492 | step 1 | route=IT_Ticket | empId=68300 | query called at=17:14:21.492
2026-03-06 17:14:21.502 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-06 17:14:21.504 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-03-06 17:14:21.505 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-06 17:14:21.507 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-06 17:14:21.508 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-06 17:14:21.542 | step 2 | route=IT_Ticket | empId=68300 | query=VMS_Comp_login_proc | queryMs=33.12
2026-03-06 17:14:21.542 | step 3 | route=IT_Ticket | empId=68300 | apiMs=50.27 | totalMs=50.27
2026-03-06 17:14:21.542 | step 1 | route=IT_Ticket | empId=68300 | query called at=17:14:21.542
2026-03-06 17:14:21.544 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-06 17:14:21.545 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-06 17:14:21.546 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-06 17:14:21.547 | step 3 | route=IT_Ticket | empId=68300 | apiMs=4.41 | totalMs=4.41
2026-03-06 17:15:04.762 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:15:04.762
2026-03-06 17:15:04.772 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-06 17:15:04.777 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-06 17:15:04.778 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-06 17:15:04.779 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-06 17:15:04.781 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-06 17:15:04.814 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=33
2026-03-06 17:15:04.815 | step 3 | route=IT_Ticket | empId=48116 | apiMs=52.84 | totalMs=52.84
2026-03-06 17:15:04.815 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:15:04.815
2026-03-06 17:15:04.816 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-06 17:15:04.818 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-06 17:15:04.819 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-06 17:15:04.819 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.26 | totalMs=4.26
2026-03-06 17:15:10.923 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:15:10.923
2026-03-06 17:15:10.939 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=15.09
2026-03-06 17:15:10.948 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.43
2026-03-06 17:15:10.958 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-06 17:15:10.972 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=14.06
2026-03-06 17:15:10.987 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=14.21
2026-03-06 17:15:11.094 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=106.71
2026-03-06 17:15:11.094 | step 3 | route=IT_Ticket | empId=48116 | apiMs=171.23 | totalMs=171.23
2026-03-06 17:15:11.095 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:15:11.095
2026-03-06 17:15:11.109 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=13.47
2026-03-06 17:15:11.124 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=15.53
2026-03-06 17:15:11.137 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=11.92
2026-03-06 17:15:11.137 | step 3 | route=IT_Ticket | empId=48116 | apiMs=42.35 | totalMs=42.35
2026-03-06 17:15:34.870 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=17:15:34.870
2026-03-06 17:15:35.179 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=307.61
2026-03-06 17:15:35.183 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=312.64 | totalMs=312.64
2026-03-06 17:15:39.554 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=17:15:39.554
2026-03-06 17:15:39.570 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=14.8
2026-03-06 17:15:39.574 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=19.63 | totalMs=19.63
2026-03-06 17:17:03.727 | step 1 | route=IT_Ticket | empId=68300 | query called at=17:17:03.727
2026-03-06 17:17:03.738 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-06 17:17:03.743 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-06 17:17:03.747 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-06 17:17:03.749 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.68
2026-03-06 17:17:03.751 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-06 17:17:03.804 | step 2 | route=IT_Ticket | empId=68300 | query=VMS_Comp_login_proc | queryMs=52.3
2026-03-06 17:17:03.804 | step 3 | route=IT_Ticket | empId=68300 | apiMs=77.08 | totalMs=77.08
2026-03-06 17:17:03.804 | step 1 | route=IT_Ticket | empId=68300 | query called at=17:17:03.804
2026-03-06 17:17:03.806 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-03-06 17:17:03.808 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-06 17:17:03.809 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-06 17:17:03.809 | step 3 | route=IT_Ticket | empId=68300 | apiMs=4.95 | totalMs=4.95
2026-03-06 17:19:15.580 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:19:15.580
2026-03-06 17:19:15.590 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-06 17:19:15.594 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=13.71 | totalMs=13.71
2026-03-06 17:19:15.597 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:19:15.597
2026-03-06 17:19:15.635 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=37.86
2026-03-06 17:19:15.637 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=40.42 | totalMs=40.42
2026-03-06 17:19:15.638 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:19:15.638
2026-03-06 17:19:15.640 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-06 17:19:15.640 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.13 | totalMs=2.13
2026-03-06 17:19:17.758 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:19:17.758
2026-03-06 17:19:17.768 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-03-06 17:19:17.773 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-06 17:19:17.777 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-06 17:19:17.778 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-06 17:19:17.779 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=0.77
2026-03-06 17:19:17.811 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=31.55
2026-03-06 17:19:17.811 | step 3 | route=IT_Ticket | empId=48116 | apiMs=53.50 | totalMs=53.50
2026-03-06 17:19:17.812 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:19:17.812
2026-03-06 17:19:17.813 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-06 17:19:17.814 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-06 17:19:17.815 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-06 17:19:17.816 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.05 | totalMs=4.05
2026-03-06 17:19:41.511 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=17:19:41.511
2026-03-06 17:19:41.530 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=18.81
2026-03-06 17:19:41.530 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=19.53 | totalMs=19.53
2026-03-06 17:19:42.248 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:42.248
2026-03-06 17:19:42.655 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=17:19:42.655
2026-03-06 17:19:42.675 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=19.08
2026-03-06 17:19:42.675 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=19.93 | totalMs=19.93
2026-03-06 17:19:43.412 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:43.412
2026-03-06 17:19:50.078 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=17:19:50.078
2026-03-06 17:19:50.117 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=38.59
2026-03-06 17:19:50.119 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=41.27 | totalMs=41.27
2026-03-06 17:19:50.120 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=17:19:50.120
2026-03-06 17:19:50.121 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-06 17:19:50.123 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-06 17:19:50.124 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-06 17:19:50.124 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=4.61 | totalMs=4.61
2026-03-06 17:19:52.939 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=17:19:52.939
2026-03-06 17:19:52.954 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.15
2026-03-06 17:19:52.958 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=18.99 | totalMs=18.99
2026-03-06 17:19:53.665 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:53.665
2026-03-06 17:24:02.882 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:24:02.882
2026-03-06 17:24:02.958 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=75.28
2026-03-06 17:24:02.963 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=81.16 | totalMs=81.16
2026-03-06 17:24:04.126 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:24:04.126
2026-03-06 17:24:20.758 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:24:20.758
2026-03-06 17:24:20.799 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=40.18
2026-03-06 17:24:20.805 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=46.65 | totalMs=46.65
2026-03-06 17:24:20.809 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:24:20.809
2026-03-06 17:24:20.811 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-03-06 17:24:20.812 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-06 17:24:20.813 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-06 17:24:20.814 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=4.91 | totalMs=4.91
2026-03-06 17:24:21.407 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:24:21.407
2026-03-06 17:24:21.429 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=21.56
2026-03-06 17:24:21.430 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=22.32 | totalMs=22.32
2026-03-06 17:24:22.486 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:24:22.486
2026-03-06 17:28:37.111 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:28:37.111
2026-03-06 17:28:37.215 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=102.64
2026-03-06 17:28:37.219 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=107.22 | totalMs=107.22
2026-03-06 17:28:39.260 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:28:39.260
2026-03-06 17:34:01.394 | step 1 | route=IT_Ticket | empId=46290 | query called at=17:34:01.394
2026-03-06 17:34:01.417 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=21.91
2026-03-06 17:34:01.422 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-06 17:34:01.426 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-06 17:34:01.427 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-06 17:34:01.439 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=11.84
2026-03-06 17:34:01.459 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=19.78
2026-03-06 17:34:01.460 | step 3 | route=IT_Ticket | empId=46290 | apiMs=65.32 | totalMs=65.32
2026-03-06 17:34:01.460 | step 1 | route=IT_Ticket | empId=46290 | query called at=17:34:01.460
2026-03-06 17:34:01.470 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=9.33
2026-03-06 17:34:01.471 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-06 17:34:01.472 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-06 17:34:01.472 | step 3 | route=IT_Ticket | empId=46290 | apiMs=12.38 | totalMs=12.38
2026-03-06 17:34:08.535 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=17:34:08.535
2026-03-06 17:34:08.837 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=301.69
2026-03-06 17:34:08.841 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=305.91 | totalMs=305.91
2026-03-06 17:34:10.038 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=17:34:10.038
2026-03-06 17:34:10.050 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.61
2026-03-06 17:34:10.053 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=15.39 | totalMs=15.39
2026-03-06 17:34:33.984 | step 1 | route=IT_TicketPost | empId=46290 | query called at=17:34:33.984
2026-03-06 17:34:33.995 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-06 17:34:33.999 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=14.11 | totalMs=14.11
2026-03-06 17:34:34.002 | step 1 | route=IT_TicketPost | empId=46290 | query called at=17:34:34.002
2026-03-06 17:34:34.014 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=11.49
2026-03-06 17:34:34.016 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=14.41 | totalMs=14.41
2026-03-06 17:34:34.017 | step 1 | route=IT_TicketPost | empId=46290 | query called at=17:34:34.017
2026-03-06 17:34:34.019 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-03-06 17:34:34.019 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.69 | totalMs=2.69
2026-03-06 17:34:36.360 | step 1 | route=IT_Ticket | empId=46290 | query called at=17:34:36.360
2026-03-06 17:34:36.372 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.3
2026-03-06 17:34:36.377 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-06 17:34:36.379 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-06 17:34:36.381 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-06 17:34:36.382 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-06 17:34:36.435 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=52.75
2026-03-06 17:34:36.436 | step 3 | route=IT_Ticket | empId=46290 | apiMs=75.12 | totalMs=75.12
2026-03-06 17:34:36.436 | step 1 | route=IT_Ticket | empId=46290 | query called at=17:34:36.436
2026-03-06 17:34:36.437 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-06 17:34:36.439 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-06 17:34:36.440 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-06 17:34:36.441 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.68 | totalMs=4.68
2026-03-06 17:35:16.474 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:35:16.474
2026-03-06 17:35:16.515 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=40.25
2026-03-06 17:35:16.519 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=44.76 | totalMs=44.76
2026-03-06 17:35:18.147 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:18.147
2026-03-06 17:35:23.784 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:35:23.784
2026-03-06 17:35:23.844 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=59.6
2026-03-06 17:35:23.879 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=28.98
2026-03-06 17:35:23.884 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=99.47 | totalMs=99.47
2026-03-06 17:35:23.884 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:35:23.884
2026-03-06 17:35:23.886 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-06 17:35:23.888 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-06 17:35:23.889 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-06 17:35:23.889 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.11 | totalMs=5.11
2026-03-06 17:35:23.890 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:35:23.890
2026-03-06 17:35:23.891 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-06 17:35:23.893 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-06 17:35:23.894 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-06 17:35:23.894 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.38 | totalMs=4.38
2026-03-06 17:35:24.355 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:35:24.355
2026-03-06 17:35:24.370 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=13.7
2026-03-06 17:35:24.370 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=14.45 | totalMs=14.45
2026-03-06 17:35:25.824 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:25.824
2026-03-06 17:44:25.719 | step 1 | route=IT_Ticket | empId=62656 | query called at=17:44:25.719
2026-03-06 17:44:25.750 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=30.1
2026-03-06 17:44:25.755 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-06 17:44:25.759 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-06 17:44:25.761 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-06 17:44:25.782 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_it_Ticket_Details | queryMs=20.82
2026-03-06 17:44:25.820 | step 2 | route=IT_Ticket | empId=62656 | query=VMS_Comp_login_proc | queryMs=37.42
2026-03-06 17:44:25.820 | step 3 | route=IT_Ticket | empId=62656 | apiMs=100.98 | totalMs=100.98
2026-03-06 17:44:25.820 | step 1 | route=IT_Ticket | empId=62656 | query called at=17:44:25.820
2026-03-06 17:44:25.838 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=16.81
2026-03-06 17:44:25.839 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-06 17:44:25.840 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-06 17:44:25.841 | step 3 | route=IT_Ticket | empId=62656 | apiMs=20.35 | totalMs=20.35
2026-03-06 17:44:33.764 | step 1 | route=IT_Ticket_Report | empId=62656 | query called at=17:44:33.764
2026-03-06 17:44:34.251 | step 2 | route=IT_Ticket_Report | empId=62656 | query=kpi_it_ticket_report_page_proc | queryMs=487.4
2026-03-06 17:44:34.252 | step 3 | route=IT_Ticket_Report | empId=62656 | apiMs=488.23 | totalMs=488.23
2026-03-06 17:44:34.787 | step 4 | route=pageRenderd | empId=62656 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:44:34.787
2026-03-06 17:44:46.275 | step 1 | route=IT_Ticket | empId=62656 | query called at=17:44:46.275
2026-03-06 17:44:46.286 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-06 17:44:46.291 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-06 17:44:46.292 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-06 17:44:46.294 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-06 17:44:46.295 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-06 17:44:46.329 | step 2 | route=IT_Ticket | empId=62656 | query=VMS_Comp_login_proc | queryMs=33.25
2026-03-06 17:44:46.329 | step 3 | route=IT_Ticket | empId=62656 | apiMs=53.91 | totalMs=53.91
2026-03-06 17:44:46.330 | step 1 | route=IT_Ticket | empId=62656 | query called at=17:44:46.330
2026-03-06 17:44:46.331 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-06 17:44:46.332 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-06 17:44:46.334 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-06 17:44:46.334 | step 3 | route=IT_Ticket | empId=62656 | apiMs=4.62 | totalMs=4.62
2026-03-06 17:45:03.167 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62656 | query called at=17:45:03.167
2026-03-06 17:45:03.345 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=177.34
2026-03-06 17:45:03.349 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62656 | apiMs=181.61 | totalMs=181.61
2026-03-06 17:45:06.854 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62656 | query called at=17:45:06.854
2026-03-06 17:45:06.864 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-06 17:45:06.867 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62656 | apiMs=13.55 | totalMs=13.55
2026-03-06 17:45:49.504 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:45:49.504
2026-03-06 17:46:56.671 | step 1 | route=IT_TicketPost | empId=62656 | query called at=17:46:56.671
2026-03-06 17:46:56.682 | step 2 | route=IT_TicketPost | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-06 17:46:56.685 | step 3 | route=IT_TicketPost | empId=62656 | apiMs=14.72 | totalMs=14.72
2026-03-06 17:46:56.689 | step 1 | route=IT_TicketPost | empId=62656 | query called at=17:46:56.689
2026-03-06 17:46:56.700 | step 2 | route=IT_TicketPost | empId=62656 | query=IT_Ticket_Save_SPOC | queryMs=10.94
2026-03-06 17:46:56.702 | step 3 | route=IT_TicketPost | empId=62656 | apiMs=13.02 | totalMs=13.02
2026-03-06 17:46:56.702 | step 1 | route=IT_TicketPost | empId=62656 | query called at=17:46:56.702
2026-03-06 17:46:56.704 | step 2 | route=IT_TicketPost | empId=62656 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-06 17:46:56.705 | step 3 | route=IT_TicketPost | empId=62656 | apiMs=2.55 | totalMs=2.55
2026-03-06 17:46:57.591 | step 1 | route=IT_Ticket | empId=62656 | query called at=17:46:57.591
2026-03-06 17:46:57.601 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-06 17:46:57.603 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-06 17:46:57.604 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-06 17:46:57.605 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-06 17:46:57.607 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-06 17:46:57.646 | step 2 | route=IT_Ticket | empId=62656 | query=VMS_Comp_login_proc | queryMs=38.2
2026-03-06 17:46:57.646 | step 3 | route=IT_Ticket | empId=62656 | apiMs=55.45 | totalMs=55.45
2026-03-06 17:46:57.646 | step 1 | route=IT_Ticket | empId=62656 | query called at=17:46:57.646
2026-03-06 17:46:57.648 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-06 17:46:57.650 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-06 17:46:57.651 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-06 17:46:57.651 | step 3 | route=IT_Ticket | empId=62656 | apiMs=4.66 | totalMs=4.66
2026-03-06 17:47:07.115 | step 4 | route=pageRenderd | empId=62656 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:47:07.115
2026-03-06 17:47:20.282 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:47:20.282
2026-03-06 17:47:20.292 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-06 17:47:20.297 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-06 17:47:20.302 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-06 17:47:20.303 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-06 17:47:20.305 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-06 17:47:20.339 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=33.94
2026-03-06 17:47:20.339 | step 3 | route=IT_Ticket | empId=68488 | apiMs=57.91 | totalMs=57.91
2026-03-06 17:47:20.340 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:47:20.340
2026-03-06 17:47:20.342 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-06 17:47:20.343 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-06 17:47:20.345 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-06 17:47:20.345 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.89 | totalMs=4.89
2026-03-06 17:55:07.767 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:55:07.767
2026-03-06 17:55:09.697 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:55:09.697
2026-03-06 17:55:09.727 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=29.61
2026-03-06 17:55:09.730 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=33.56 | totalMs=33.56
2026-03-06 17:55:10.304 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:55:10.304
2026-03-06 17:57:35.854 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:57:35.854
2026-03-06 17:57:35.867 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=12.05
2026-03-06 17:57:35.874 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=3.03
2026-03-06 17:57:35.879 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.57
2026-03-06 17:57:35.882 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.64
2026-03-06 17:57:35.885 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=2.49
2026-03-06 17:57:35.952 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=66.48
2026-03-06 17:57:35.952 | step 3 | route=IT_Ticket | empId=46973 | apiMs=98.29 | totalMs=98.29
2026-03-06 17:57:35.953 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:57:35.953
2026-03-06 17:57:35.956 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=2.58
2026-03-06 17:57:35.958 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=2.1
2026-03-06 17:57:35.961 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=2.84
2026-03-06 17:57:35.962 | step 3 | route=IT_Ticket | empId=46973 | apiMs=8.72 | totalMs=8.72
2026-03-06 17:59:23.599 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=17:59:23.599
2026-03-06 17:59:24.042 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=442.41
2026-03-06 17:59:24.042 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=443.32 | totalMs=443.32
2026-03-06 17:59:27.214 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=17:59:27.214
2026-03-06 17:59:27.234 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=20.06
2026-03-06 17:59:27.238 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=24.25 | totalMs=24.25
2026-03-06 18:01:38.874 | step 1 | route=IT_Ticket | empId=51120 | query called at=18:01:38.874
2026-03-06 18:01:38.884 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-06 18:01:38.889 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-06 18:01:38.893 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-06 18:01:38.895 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-06 18:01:38.896 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-06 18:01:38.916 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=19.81
2026-03-06 18:01:38.917 | step 3 | route=IT_Ticket | empId=51120 | apiMs=42.51 | totalMs=42.51
2026-03-06 18:01:38.917 | step 1 | route=IT_Ticket | empId=51120 | query called at=18:01:38.917
2026-03-06 18:01:38.918 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-06 18:01:38.920 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-06 18:01:38.921 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-06 18:01:38.921 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.34 | totalMs=4.34
2026-03-06 18:01:44.587 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=18:01:44.587
2026-03-06 18:01:45.017 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=429.51
2026-03-06 18:01:45.017 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=430.48 | totalMs=430.48
2026-03-06 18:01:49.247 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=18:01:49.247
2026-03-06 18:01:49.501 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=253.38
2026-03-06 18:01:49.505 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=257.79 | totalMs=257.79
2026-03-06 18:02:10.098 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:02:10.098
2026-03-06 18:02:10.108 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-06 18:02:10.113 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.21 | totalMs=15.21
2026-03-06 18:02:10.116 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:02:10.116
2026-03-06 18:02:10.167 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=49.64
2026-03-06 18:02:10.292 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=175.19 | totalMs=175.19
2026-03-06 18:02:10.292 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:02:10.292
2026-03-06 18:02:10.301 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.98
2026-03-06 18:02:10.302 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=9.71 | totalMs=9.71
2026-03-06 18:02:10.302 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:02:10.302
2026-03-06 18:02:10.310 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.31
2026-03-06 18:02:10.310 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=8.06 | totalMs=8.06
2026-03-06 18:02:12.237 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:02:12.237
2026-03-06 18:02:12.248 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-03-06 18:02:12.254 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-06 18:02:12.255 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-06 18:02:12.256 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-06 18:02:12.258 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-06 18:02:12.293 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=34.33
2026-03-06 18:02:12.293 | step 3 | route=IT_Ticket | empId=46973 | apiMs=55.87 | totalMs=55.87
2026-03-06 18:02:12.294 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:02:12.294
2026-03-06 18:02:12.295 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-06 18:02:12.297 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-06 18:02:12.298 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-06 18:02:12.298 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.75 | totalMs=4.75
2026-03-06 18:03:21.235 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:03:21.235
2026-03-06 18:03:21.301 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=65.75
2026-03-06 18:03:21.305 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=69.82 | totalMs=69.82
2026-03-06 18:03:21.760 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:03:21.760
2026-03-06 18:03:57.546 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:03:57.546
2026-03-06 18:03:57.580 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=33.41
2026-03-06 18:03:57.586 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=39.55 | totalMs=39.55
2026-03-06 18:03:57.589 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:03:57.589
2026-03-06 18:03:57.591 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-06 18:03:57.592 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-06 18:03:57.593 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-06 18:03:57.594 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.76 | totalMs=4.76
2026-03-06 18:04:01.393 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:04:01.393
2026-03-06 18:04:01.434 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=40.9
2026-03-06 18:04:01.438 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=44.73 | totalMs=44.73
2026-03-06 18:04:01.849 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:04:01.849
2026-03-06 20:09:07.548 | step 5 | route=dashboard | empId=GGA0955 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-06 20:44:47.122 | step 1 | route=IT_Ticket | empId=48641 | query called at=20:44:47.122
2026-03-06 20:44:47.191 | step 2 | route=IT_Ticket | empId=48641 | query=KPI_IT_Ticket_Details_New | queryMs=68.48
2026-03-06 20:44:47.196 | step 2 | route=IT_Ticket | empId=48641 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-03-06 20:44:47.200 | step 2 | route=IT_Ticket | empId=48641 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-06 20:44:47.202 | step 2 | route=IT_Ticket | empId=48641 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-06 20:44:47.228 | step 2 | route=IT_Ticket | empId=48641 | query=Kpi_it_Ticket_Details | queryMs=26.09
2026-03-06 20:44:47.268 | step 2 | route=IT_Ticket | empId=48641 | query=VMS_Comp_login_proc | queryMs=39.19
2026-03-06 20:44:47.268 | step 3 | route=IT_Ticket | empId=48641 | apiMs=146.77 | totalMs=146.77
2026-03-06 20:44:47.269 | step 1 | route=IT_Ticket | empId=48641 | query called at=20:44:47.269
2026-03-06 20:44:47.298 | step 2 | route=IT_Ticket | empId=48641 | query=Kpi_HW_Ticket_Details | queryMs=28.76
2026-03-06 20:44:47.299 | step 2 | route=IT_Ticket | empId=48641 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-06 20:44:47.301 | step 2 | route=IT_Ticket | empId=48641 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-06 20:44:47.301 | step 3 | route=IT_Ticket | empId=48641 | apiMs=32.04 | totalMs=32.04
2026-03-07 09:32:11.522 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:32:11.522
2026-03-07 09:32:11.610 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=87.42
2026-03-07 09:32:11.619 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=4.95
2026-03-07 09:32:11.626 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.89
2026-03-07 09:32:11.669 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=39.98
2026-03-07 09:32:11.843 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=173.74
2026-03-07 09:32:11.912 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=68.71
2026-03-07 09:32:11.913 | step 3 | route=IT_Ticket | empId=51415 | apiMs=390.53 | totalMs=390.53
2026-03-07 09:32:11.913 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:32:11.913
2026-03-07 09:32:11.945 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=31.08
2026-03-07 09:32:12.721 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=776.15
2026-03-07 09:32:13.370 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=648.2
2026-03-07 09:32:13.370 | step 3 | route=IT_Ticket | empId=51415 | apiMs=1,456.68 | totalMs=1,456.68
2026-03-07 09:32:18.534 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:32:18.534
2026-03-07 09:32:20.367 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1833.26
2026-03-07 09:32:20.368 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=1,834.09 | totalMs=1,834.09
2026-03-07 09:32:27.070 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:32:27.070
2026-03-07 09:32:27.089 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=18.61
2026-03-07 09:32:27.093 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=23.03 | totalMs=23.03
2026-03-07 09:32:39.527 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:32:39.527
2026-03-07 09:32:39.542 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.07
2026-03-07 09:32:39.543 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.84 | totalMs=15.84
2026-03-07 09:32:39.543 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:32:39.543
2026-03-07 09:32:43.353 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3809.57
2026-03-07 09:32:43.507 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3,964.18 | totalMs=3,964.18
2026-03-07 09:32:43.508 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:32:43.508
2026-03-07 09:32:43.511 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.26
2026-03-07 09:32:43.511 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.99 | totalMs=2.99
2026-03-07 09:32:43.511 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:32:43.511
2026-03-07 09:32:43.513 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-07 09:32:43.513 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.57 | totalMs=1.57
2026-03-07 09:32:51.078 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:32:51.078
2026-03-07 09:32:51.088 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-07 09:32:51.093 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-07 09:32:51.097 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-07 09:32:51.099 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-07 09:32:51.100 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-07 09:32:51.137 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=36.7
2026-03-07 09:32:51.137 | step 3 | route=IT_Ticket | empId=51415 | apiMs=59.56 | totalMs=59.56
2026-03-07 09:32:51.138 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:32:51.138
2026-03-07 09:32:51.139 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-07 09:32:51.141 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-07 09:32:51.142 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-07 09:32:51.142 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.49 | totalMs=4.49
2026-03-07 09:33:03.017 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:33:03.017
2026-03-07 09:33:04.030 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=1011.92
2026-03-07 09:33:04.030 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=1,012.72 | totalMs=1,012.72
2026-03-07 09:33:04.528 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:33:04.528
2026-03-07 09:33:07.791 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:33:07.791
2026-03-07 09:33:09.924 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:33:09.924
2026-03-07 09:33:09.938 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=13.89
2026-03-07 09:33:09.943 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-07 09:33:09.944 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-07 09:33:09.946 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-07 09:33:09.947 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-07 09:33:09.981 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=33.19
2026-03-07 09:33:09.981 | step 3 | route=IT_Ticket | empId=43200 | apiMs=57.17 | totalMs=57.17
2026-03-07 09:33:09.981 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:33:09.981
2026-03-07 09:33:09.983 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-07 09:33:09.984 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-07 09:33:09.986 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-07 09:33:09.986 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.60 | totalMs=4.60
2026-03-07 09:33:10.704 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2912.25
2026-03-07 09:33:11.102 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=3,310.13 | totalMs=3,310.13
2026-03-07 09:33:11.105 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:33:11.105
2026-03-07 09:33:11.115 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.71
2026-03-07 09:33:11.124 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.55
2026-03-07 09:33:11.133 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.15
2026-03-07 09:33:11.133 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=28.60 | totalMs=28.60
2026-03-07 09:33:15.453 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:33:15.453
2026-03-07 09:33:15.485 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.1
2026-03-07 09:33:15.488 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=34.81 | totalMs=34.81
2026-03-07 09:33:15.899 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:33:15.899
2026-03-07 09:33:28.835 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:33:28.835
2026-03-07 09:33:29.057 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=221.14
2026-03-07 09:33:29.061 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=225.40 | totalMs=225.40
2026-03-07 09:33:35.339 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:33:35.339
2026-03-07 09:33:35.351 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-03-07 09:33:35.355 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=16.04 | totalMs=16.04
2026-03-07 09:34:48.716 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:34:48.716
2026-03-07 09:34:48.741 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=24.17
2026-03-07 09:34:48.742 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=25.17 | totalMs=25.17
2026-03-07 09:34:48.742 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:34:48.742
2026-03-07 09:34:48.855 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=112.1
2026-03-07 09:34:48.876 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=134.23 | totalMs=134.23
2026-03-07 09:34:48.877 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:34:48.877
2026-03-07 09:34:48.889 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.58
2026-03-07 09:34:48.889 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=12.28 | totalMs=12.28
2026-03-07 09:34:48.889 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:34:48.889
2026-03-07 09:34:48.896 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.36
2026-03-07 09:34:48.896 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=6.94 | totalMs=6.94
2026-03-07 09:34:50.984 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:34:50.984
2026-03-07 09:34:50.994 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-07 09:34:51.005 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.06
2026-03-07 09:34:51.014 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.04
2026-03-07 09:34:51.020 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.65
2026-03-07 09:34:51.021 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-07 09:34:51.101 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=79.85
2026-03-07 09:34:51.101 | step 3 | route=IT_Ticket | empId=43200 | apiMs=116.98 | totalMs=116.98
2026-03-07 09:34:51.102 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:34:51.102
2026-03-07 09:34:51.111 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=9.16
2026-03-07 09:34:51.113 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=2.09
2026-03-07 09:34:51.115 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-07 09:34:51.115 | step 3 | route=IT_Ticket | empId=43200 | apiMs=13.21 | totalMs=13.21
2026-03-07 09:41:37.594 | step 1 | route=IT_Ticket | empId=68413 | query called at=09:41:37.594
2026-03-07 09:41:37.632 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=37.13
2026-03-07 09:41:37.634 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-07 09:41:37.635 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-07 09:41:37.636 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-07 09:41:37.662 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=25.02
2026-03-07 09:41:37.703 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=40.85
2026-03-07 09:41:37.703 | step 3 | route=IT_Ticket | empId=68413 | apiMs=108.75 | totalMs=108.75
2026-03-07 09:41:37.703 | step 1 | route=IT_Ticket | empId=68413 | query called at=09:41:37.703
2026-03-07 09:41:37.723 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=19.3
2026-03-07 09:41:37.724 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-07 09:41:37.726 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-07 09:41:37.726 | step 3 | route=IT_Ticket | empId=68413 | apiMs=22.39 | totalMs=22.39
2026-03-07 09:41:52.719 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=09:41:52.719
2026-03-07 09:41:53.257 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=537.8
2026-03-07 09:41:53.257 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=538.59 | totalMs=538.59
2026-03-07 09:41:56.010 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=09:41:56.010
2026-03-07 09:41:56.051 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=40.62
2026-03-07 09:41:56.055 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=44.61 | totalMs=44.61
2026-03-07 09:42:40.454 | step 1 | route=IT_TicketPost | empId=68413 | query called at=09:42:40.454
2026-03-07 09:42:40.470 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=15.39
2026-03-07 09:42:40.474 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=19.90 | totalMs=19.90
2026-03-07 09:42:40.478 | step 1 | route=IT_TicketPost | empId=68413 | query called at=09:42:40.478
2026-03-07 09:42:40.518 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=39.37
2026-03-07 09:42:40.532 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=53.98 | totalMs=53.98
2026-03-07 09:42:40.532 | step 1 | route=IT_TicketPost | empId=68413 | query called at=09:42:40.532
2026-03-07 09:42:40.542 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.59
2026-03-07 09:42:40.542 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=10.14 | totalMs=10.14
2026-03-07 09:42:40.764 | step 1 | route=IT_Ticket | empId=68413 | query called at=09:42:40.764
2026-03-07 09:42:40.782 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=17.5
2026-03-07 09:42:40.791 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.63
2026-03-07 09:42:40.799 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.35
2026-03-07 09:42:40.809 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-03-07 09:42:40.818 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=8.92
2026-03-07 09:42:40.886 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=67.25
2026-03-07 09:42:40.886 | step 3 | route=IT_Ticket | empId=68413 | apiMs=122.38 | totalMs=122.38
2026-03-07 09:42:40.887 | step 1 | route=IT_Ticket | empId=68413 | query called at=09:42:40.887
2026-03-07 09:42:40.895 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.45
2026-03-07 09:42:40.905 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=9.59
2026-03-07 09:42:40.914 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.93
2026-03-07 09:42:40.915 | step 3 | route=IT_Ticket | empId=68413 | apiMs=28.15 | totalMs=28.15
2026-03-07 09:43:24.579 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:43:24.579
2026-03-07 09:43:24.589 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-07 09:43:24.594 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-07 09:43:24.598 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-07 09:43:24.600 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-07 09:43:24.601 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-07 09:43:24.628 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=26.36
2026-03-07 09:43:24.628 | step 3 | route=IT_Ticket | empId=5461 | apiMs=48.80 | totalMs=48.80
2026-03-07 09:43:24.628 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:43:24.628
2026-03-07 09:43:24.630 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-07 09:43:24.631 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-07 09:43:24.634 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=2.5
2026-03-07 09:43:24.634 | step 3 | route=IT_Ticket | empId=5461 | apiMs=5.99 | totalMs=5.99
2026-03-07 09:45:34.909 | step 1 | route=IT_Ticket | empId=34771 | query called at=09:45:34.909
2026-03-07 09:45:34.919 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-07 09:45:34.925 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-07 09:45:34.929 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-07 09:45:34.930 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-07 09:45:34.932 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-07 09:45:35.000 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=67.5
2026-03-07 09:45:35.000 | step 3 | route=IT_Ticket | empId=34771 | apiMs=91.25 | totalMs=91.25
2026-03-07 09:45:35.000 | step 1 | route=IT_Ticket | empId=34771 | query called at=09:45:35.000
2026-03-07 09:45:35.002 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-03-07 09:45:35.004 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-07 09:45:35.005 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-07 09:45:35.005 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.90 | totalMs=4.90
2026-03-07 09:45:44.422 | step 1 | route=HW_TicketFun | empId= | query called at=09:45:44.422
2026-03-07 09:45:44.454 | step 2 | route=HW_TicketFun | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=31.63
2026-03-07 09:45:44.455 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=32.69 | totalMs=32.69
2026-03-07 09:45:46.925 | step 1 | route=HW_TicketFun | empId= | query called at=09:45:46.925
2026-03-07 09:45:46.943 | step 2 | route=HW_TicketFun | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=17.38
2026-03-07 09:45:46.947 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=21.64 | totalMs=21.64
2026-03-07 09:46:03.056 | step 1 | route=HW_TicketPost | empId=34771 | query called at=09:46:03.056
2026-03-07 09:46:03.075 | step 2 | route=HW_TicketPost | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=18.8
2026-03-07 09:46:03.079 | step 3 | route=HW_TicketPost | empId=34771 | apiMs=23.40 | totalMs=23.40
2026-03-07 09:46:03.083 | step 1 | route=HW_TicketPost | empId=34771 | query called at=09:46:03.083
2026-03-07 09:46:03.084 | step 2 | route=HW_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-07 09:46:03.085 | step 3 | route=HW_TicketPost | empId=34771 | apiMs=2.14 | totalMs=2.14
2026-03-07 09:46:03.085 | step 1 | route=HW_TicketPost | empId=34771 | query called at=09:46:03.085
2026-03-07 09:46:03.087 | step 2 | route=HW_TicketPost | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-03-07 09:46:03.087 | step 3 | route=HW_TicketPost | empId=34771 | apiMs=2.05 | totalMs=2.05
2026-03-07 09:46:03.088 | step 1 | route=HW_TicketPost | empId=34771 | query called at=09:46:03.088
2026-03-07 09:46:03.410 | step 2 | route=HW_TicketPost | empId=34771 | query=hw_ticket_save_proc_kpi | queryMs=322.61
2026-03-07 09:46:03.413 | step 3 | route=HW_TicketPost | empId=34771 | apiMs=325.25 | totalMs=325.25
2026-03-07 09:46:06.438 | step 1 | route=IT_Ticket | empId=34771 | query called at=09:46:06.438
2026-03-07 09:46:06.449 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-07 09:46:06.453 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-07 09:46:06.455 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-07 09:46:06.456 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-07 09:46:06.457 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-07 09:46:06.485 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=27.34
2026-03-07 09:46:06.485 | step 3 | route=IT_Ticket | empId=34771 | apiMs=47.56 | totalMs=47.56
2026-03-07 09:46:06.486 | step 1 | route=IT_Ticket | empId=34771 | query called at=09:46:06.486
2026-03-07 09:46:06.487 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-07 09:46:06.488 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-07 09:46:06.490 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-07 09:46:06.490 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.22 | totalMs=4.22
2026-03-07 09:48:17.880 | step 1 | route=HW_Ticket_Report | empId=34771 | query called at=09:48:17.880
2026-03-07 09:48:17.918 | step 2 | route=HW_Ticket_Report | empId=34771 | query=hw_ticket_report_kpi_proc | queryMs=37.44
2026-03-07 09:48:17.921 | step 3 | route=HW_Ticket_Report | empId=34771 | apiMs=41.80 | totalMs=41.80
2026-03-07 09:48:18.297 | step 4 | route=pageRenderd | empId=34771 | Page=HW TICKET REPORT | page fully loaded at : 09:48:18.297
2026-03-07 09:48:27.238 | step 1 | route=IT_Ticket | empId=34771 | query called at=09:48:27.238
2026-03-07 09:48:27.272 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=33.7
2026-03-07 09:48:27.278 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-07 09:48:27.282 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-07 09:48:27.283 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-07 09:48:27.305 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=21.61
2026-03-07 09:48:27.340 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=34.15
2026-03-07 09:48:27.340 | step 3 | route=IT_Ticket | empId=34771 | apiMs=101.59 | totalMs=101.59
2026-03-07 09:48:27.340 | step 1 | route=IT_Ticket | empId=34771 | query called at=09:48:27.340
2026-03-07 09:48:27.358 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=17.11
2026-03-07 09:48:27.359 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-07 09:48:27.360 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-07 09:48:27.361 | step 3 | route=IT_Ticket | empId=34771 | apiMs=20.24 | totalMs=20.24
2026-03-07 09:51:47.787 | step 1 | route=Ticket_SPOC_Approve | empId=21248 | query called at=09:51:47.787
2026-03-07 09:51:47.948 | step 2 | route=Ticket_SPOC_Approve | empId=21248 | query=IT_TIcket_SPOCApp_Report | queryMs=160.49
2026-03-07 09:51:47.952 | step 3 | route=Ticket_SPOC_Approve | empId=21248 | apiMs=164.86 | totalMs=164.86
2026-03-07 09:51:48.488 | step 4 | route=pageRenderd | empId=21248 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:48.488
2026-03-07 10:01:56.608 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:01:56.608
2026-03-07 10:01:56.657 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=48.5
2026-03-07 10:01:56.662 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-03-07 10:01:56.667 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-07 10:01:56.672 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-07 10:01:56.695 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=22.55
2026-03-07 10:01:56.736 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=40.69
2026-03-07 10:01:56.736 | step 3 | route=IT_Ticket | empId=49869 | apiMs=127.98 | totalMs=127.98
2026-03-07 10:01:56.736 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:01:56.736
2026-03-07 10:01:56.757 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=20.28
2026-03-07 10:01:56.760 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=3.09
2026-03-07 10:01:56.764 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=2.93
2026-03-07 10:01:56.764 | step 3 | route=IT_Ticket | empId=49869 | apiMs=27.53 | totalMs=27.53
2026-03-07 10:02:01.019 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=10:02:01.019
2026-03-07 10:02:01.444 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=424.36
2026-03-07 10:02:01.444 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=425.62 | totalMs=425.62
2026-03-07 10:02:04.133 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=10:02:04.133
2026-03-07 10:02:04.165 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=31.3
2026-03-07 10:02:04.168 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=34.95 | totalMs=34.95
2026-03-07 10:02:24.182 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:02:24.182
2026-03-07 10:02:24.200 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=17.88
2026-03-07 10:02:24.205 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=22.73 | totalMs=22.73
2026-03-07 10:02:24.208 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:02:24.208
2026-03-07 10:02:24.220 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=11.26
2026-03-07 10:02:24.221 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=13.31 | totalMs=13.31
2026-03-07 10:02:24.222 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:02:24.222
2026-03-07 10:02:24.224 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-07 10:02:24.224 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.29 | totalMs=2.29
2026-03-07 10:02:26.169 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:02:26.169
2026-03-07 10:02:26.179 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-07 10:02:26.184 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-07 10:02:26.186 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-07 10:02:26.187 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-07 10:02:26.188 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-07 10:02:26.213 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=24.43
2026-03-07 10:02:26.213 | step 3 | route=IT_Ticket | empId=49869 | apiMs=44.75 | totalMs=44.75
2026-03-07 10:02:26.214 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:02:26.214
2026-03-07 10:02:26.217 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=3.26
2026-03-07 10:02:26.219 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-03-07 10:02:26.221 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-07 10:02:26.221 | step 3 | route=IT_Ticket | empId=49869 | apiMs=7.70 | totalMs=7.70
2026-03-07 10:11:29.030 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:11:29.030
2026-03-07 10:11:29.088 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=57.17
2026-03-07 10:11:29.091 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=61.34 | totalMs=61.34
2026-03-07 10:11:35.333 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:11:35.333
2026-03-07 10:11:46.854 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:11:46.854
2026-03-07 10:11:48.069 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=1214.47
2026-03-07 10:11:48.274 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=153.12
2026-03-07 10:11:48.362 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=75.06
2026-03-07 10:11:48.467 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=91.74
2026-03-07 10:11:48.477 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=2.12
2026-03-07 10:11:48.791 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=306.25
2026-03-07 10:11:48.793 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=1,939.40 | totalMs=1,939.40
2026-03-07 10:11:48.793 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:11:48.793
2026-03-07 10:11:48.796 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.15
2026-03-07 10:11:48.797 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-07 10:11:48.802 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.52
2026-03-07 10:11:48.803 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=9.21 | totalMs=9.21
2026-03-07 10:11:51.464 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:11:51.464
2026-03-07 10:11:51.466 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-07 10:11:51.471 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-07 10:11:51.476 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-07 10:11:51.479 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=14.62 | totalMs=14.62
2026-03-07 10:11:51.479 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:11:51.479
2026-03-07 10:11:51.481 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-07 10:11:51.483 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-07 10:11:51.484 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-07 10:11:51.485 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.27 | totalMs=5.27
2026-03-07 10:11:52.479 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:11:52.479
2026-03-07 10:11:52.481 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-07 10:11:52.483 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-07 10:11:52.484 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-07 10:11:52.485 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=6.06 | totalMs=6.06
2026-03-07 10:11:53.949 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:11:53.949
2026-03-07 10:11:53.951 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-07 10:11:53.953 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-07 10:11:53.955 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-07 10:11:53.955 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.72 | totalMs=5.72
2026-03-07 10:11:55.464 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:11:55.464
2026-03-07 10:11:55.466 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-07 10:11:55.467 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-07 10:11:55.469 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-07 10:11:55.470 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=6.06 | totalMs=6.06
2026-03-07 10:11:58.151 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:11:58.151
2026-03-07 10:11:58.173 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=21.98
2026-03-07 10:11:58.174 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=22.76 | totalMs=22.76
2026-03-07 10:12:04.086 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:04.086
2026-03-07 10:12:11.722 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:12:11.722
2026-03-07 10:12:11.736 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=14.09
2026-03-07 10:12:11.744 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=22.77 | totalMs=22.77
2026-03-07 10:12:11.773 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (34771, 5, bill, 1, 4, 9549, 2026-03-07).
2026-03-07 10:12:13.210 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:12:13.210
2026-03-07 10:12:13.234 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=23.57
2026-03-07 10:12:13.234 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=24.36 | totalMs=24.36
2026-03-07 10:12:28.617 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:28.617
2026-03-07 10:13:32.957 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:13:32.957
2026-03-07 10:13:32.973 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=15.24
2026-03-07 10:13:32.987 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=29.71 | totalMs=29.71
2026-03-07 10:13:32.995 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (34771, 5, bill, 1, 4, 9549, 2026-03-07).
2026-03-07 10:13:33.227 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:13:33.227
2026-03-07 10:13:33.250 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=22.45
2026-03-07 10:13:33.251 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=23.24 | totalMs=23.24
2026-03-07 10:13:33.679 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:13:33.679
2026-03-07 10:29:59.348 | step 5 | route=dashboard | empId=GHA0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-07 10:32:41.448 | step 1 | route=IT_Ticket | empId=41686 | query called at=10:32:41.448
2026-03-07 10:32:41.481 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=32.54
2026-03-07 10:32:41.483 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-07 10:32:41.484 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-07 10:32:41.485 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-07 10:32:41.507 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_it_Ticket_Details | queryMs=21.29
2026-03-07 10:32:41.546 | step 2 | route=IT_Ticket | empId=41686 | query=VMS_Comp_login_proc | queryMs=38.29
2026-03-07 10:32:41.546 | step 3 | route=IT_Ticket | empId=41686 | apiMs=98.11 | totalMs=98.11
2026-03-07 10:32:41.546 | step 1 | route=IT_Ticket | empId=41686 | query called at=10:32:41.546
2026-03-07 10:32:41.564 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=17.51
2026-03-07 10:32:41.566 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-07 10:32:41.567 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-07 10:32:41.567 | step 3 | route=IT_Ticket | empId=41686 | apiMs=20.62 | totalMs=20.62
2026-03-07 10:32:48.635 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41686 | query called at=10:32:48.635
2026-03-07 10:32:48.656 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=20.95
2026-03-07 10:32:48.657 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41686 | apiMs=22.25 | totalMs=22.25
2026-03-07 10:32:55.155 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41686 | query called at=10:32:55.155
2026-03-07 10:32:55.332 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=176.57
2026-03-07 10:32:55.336 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41686 | apiMs=180.92 | totalMs=180.92
2026-03-07 10:33:00.277 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query called at=10:33:00.277
2026-03-07 10:33:00.290 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=12.06
2026-03-07 10:33:00.293 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41686 | apiMs=16.25 | totalMs=16.25
2026-03-07 10:33:23.048 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query called at=10:33:23.048
2026-03-07 10:33:23.058 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-07 10:33:23.062 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41686 | apiMs=14.26 | totalMs=14.26
2026-03-07 10:33:32.685 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query called at=10:33:32.685
2026-03-07 10:33:32.698 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=12.05
2026-03-07 10:33:32.701 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41686 | apiMs=15.97 | totalMs=15.97
2026-03-07 10:35:06.191 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:35:06.191
2026-03-07 10:35:06.210 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=18.14
2026-03-07 10:35:06.219 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-03-07 10:35:06.227 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=8.49
2026-03-07 10:35:06.236 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-03-07 10:35:06.244 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=8.26
2026-03-07 10:35:06.328 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=83.09
2026-03-07 10:35:06.328 | step 3 | route=IT_Ticket | empId=39370 | apiMs=137.20 | totalMs=137.20
2026-03-07 10:35:06.329 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:35:06.329
2026-03-07 10:35:06.337 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=7.55
2026-03-07 10:35:06.345 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-03-07 10:35:06.354 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-03-07 10:35:06.354 | step 3 | route=IT_Ticket | empId=39370 | apiMs=25.33 | totalMs=25.33
2026-03-07 10:35:14.654 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=10:35:14.654
2026-03-07 10:35:14.957 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=303.41
2026-03-07 10:35:14.961 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=307.51 | totalMs=307.51
2026-03-07 10:35:16.499 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=10:35:16.499
2026-03-07 10:35:16.512 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=12.27
2026-03-07 10:35:16.516 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=16.51 | totalMs=16.51
2026-03-07 10:35:48.974 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:35:48.974
2026-03-07 10:35:48.986 | step 2 | route=IT_TicketPost | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=10.88
2026-03-07 10:35:48.990 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=15.12 | totalMs=15.12
2026-03-07 10:35:49.003 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:35:49.003
2026-03-07 10:35:49.041 | step 2 | route=IT_TicketPost | empId=41686 | query=IT_Ticket_Save_SPOC | queryMs=37.21
2026-03-07 10:35:49.044 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=40.93 | totalMs=40.93
2026-03-07 10:35:49.044 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:35:49.044
2026-03-07 10:35:49.074 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.95
2026-03-07 10:35:49.074 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=29.65 | totalMs=29.65
2026-03-07 10:35:49.074 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:35:49.074
2026-03-07 10:35:49.076 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-07 10:35:49.076 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=1.93 | totalMs=1.93
2026-03-07 10:35:49.299 | step 1 | route=IT_Ticket | empId=41686 | query called at=10:35:49.299
2026-03-07 10:35:49.309 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-07 10:35:49.312 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-03-07 10:35:49.314 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-03-07 10:35:49.315 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-07 10:35:49.317 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_it_Ticket_Details | queryMs=1.75
2026-03-07 10:35:49.357 | step 2 | route=IT_Ticket | empId=41686 | query=VMS_Comp_login_proc | queryMs=38.92
2026-03-07 10:35:49.357 | step 3 | route=IT_Ticket | empId=41686 | apiMs=58.00 | totalMs=58.00
2026-03-07 10:35:49.357 | step 1 | route=IT_Ticket | empId=41686 | query called at=10:35:49.357
2026-03-07 10:35:49.359 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-07 10:35:49.361 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-07 10:35:49.362 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-07 10:35:49.363 | step 3 | route=IT_Ticket | empId=41686 | apiMs=5.32 | totalMs=5.32
2026-03-07 10:36:05.518 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:36:05.518
2026-03-07 10:36:05.537 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=17.7
2026-03-07 10:36:05.537 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=18.56 | totalMs=18.56
2026-03-07 10:36:05.538 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:36:05.538
2026-03-07 10:36:05.554 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=15.86
2026-03-07 10:36:05.584 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=46.44 | totalMs=46.44
2026-03-07 10:36:05.584 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:36:05.584
2026-03-07 10:36:05.595 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.94
2026-03-07 10:36:05.595 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=10.77 | totalMs=10.77
2026-03-07 10:36:11.683 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:36:11.683
2026-03-07 10:36:11.730 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=46.86
2026-03-07 10:36:11.734 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=3.43
2026-03-07 10:36:11.737 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=2.45
2026-03-07 10:36:11.741 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=3.32
2026-03-07 10:36:11.744 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=2.83
2026-03-07 10:36:12.007 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=262.47
2026-03-07 10:36:12.008 | step 3 | route=IT_Ticket | empId=39370 | apiMs=324.90 | totalMs=324.90
2026-03-07 10:36:12.008 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:36:12.008
2026-03-07 10:36:12.011 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=2.03
2026-03-07 10:36:12.014 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=2.91
2026-03-07 10:36:12.016 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-07 10:36:12.016 | step 3 | route=IT_Ticket | empId=39370 | apiMs=7.81 | totalMs=7.81
2026-03-07 10:40:01.121 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=10:40:01.121
2026-03-07 10:40:01.176 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=54.31
2026-03-07 10:40:01.180 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=59.05 | totalMs=59.05
2026-03-07 10:40:01.583 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:01.583
2026-03-07 10:40:08.061 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=10:40:08.061
2026-03-07 10:40:08.188 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=126.56
2026-03-07 10:40:08.210 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=17.86
2026-03-07 10:40:08.215 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=153.87 | totalMs=153.87
2026-03-07 10:40:08.215 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=10:40:08.215
2026-03-07 10:40:08.219 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.87
2026-03-07 10:40:08.223 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.06
2026-03-07 10:40:08.226 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.04
2026-03-07 10:40:08.226 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=11.26 | totalMs=11.26
2026-03-07 10:40:13.046 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=10:40:13.046
2026-03-07 10:40:13.114 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=67.63
2026-03-07 10:40:13.121 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=1.74
2026-03-07 10:40:13.126 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=80.61 | totalMs=80.61
2026-03-07 10:40:13.136 | step 5 | route=SPOC_Entry_Save | empId=59857 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (37495).
2026-03-07 10:40:13.372 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=10:40:13.372
2026-03-07 10:40:13.396 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=23.69
2026-03-07 10:40:13.396 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=24.47 | totalMs=24.47
2026-03-07 10:40:13.452 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=10:40:13.452
2026-03-07 10:40:13.459 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-07 10:40:13.463 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-07 10:40:13.468 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-07 10:40:13.468 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=16.55 | totalMs=16.55
2026-03-07 10:40:14.022 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:14.022
2026-03-07 10:54:25.142 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:54:25.142
2026-03-07 10:54:25.168 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=25.91
2026-03-07 10:54:25.170 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-07 10:54:25.171 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-07 10:54:25.172 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-07 10:54:25.184 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=11.59
2026-03-07 10:54:25.204 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=19.74
2026-03-07 10:54:25.205 | step 3 | route=IT_Ticket | empId=51415 | apiMs=62.97 | totalMs=62.97
2026-03-07 10:54:25.205 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:54:25.205
2026-03-07 10:54:25.214 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=9.1
2026-03-07 10:54:25.216 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-07 10:54:25.217 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-07 10:54:25.217 | step 3 | route=IT_Ticket | empId=51415 | apiMs=12.13 | totalMs=12.13
2026-03-07 10:54:29.959 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:54:29.959
2026-03-07 10:54:30.015 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.67
2026-03-07 10:54:30.019 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.40 | totalMs=59.40
2026-03-07 10:54:35.701 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:54:35.701
2026-03-07 10:54:35.716 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.11
2026-03-07 10:54:35.717 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.20 | totalMs=15.20
2026-03-07 10:54:43.657 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:43.657
2026-03-07 10:54:43.667 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-07 10:54:43.671 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.12 | totalMs=14.12
2026-03-07 10:54:43.674 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:43.674
2026-03-07 10:54:43.707 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=32.29
2026-03-07 10:54:43.709 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=34.34 | totalMs=34.34
2026-03-07 10:54:43.709 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:43.709
2026-03-07 10:54:43.750 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=40.86
2026-03-07 10:54:43.750 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=41.56 | totalMs=41.56
2026-03-07 10:54:43.751 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:43.751
2026-03-07 10:54:43.754 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.17
2026-03-07 10:54:43.755 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.85 | totalMs=3.85
2026-03-07 10:54:45.049 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:54:45.049
2026-03-07 10:54:45.084 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=34.88
2026-03-07 10:54:45.089 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=39.75 | totalMs=39.75
2026-03-07 10:54:46.000 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:46.000
2026-03-07 10:54:46.672 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:54:46.672
2026-03-07 10:54:46.682 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-07 10:54:46.687 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-07 10:54:46.688 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-07 10:54:46.690 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-07 10:54:46.691 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-07 10:54:46.725 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.31
2026-03-07 10:54:46.725 | step 3 | route=IT_Ticket | empId=51415 | apiMs=53.24 | totalMs=53.24
2026-03-07 10:54:46.726 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:54:46.726
2026-03-07 10:54:46.727 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-07 10:54:46.728 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-07 10:54:46.730 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-07 10:54:46.730 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.44 | totalMs=4.44
2026-03-07 10:55:03.372 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:55:03.372
2026-03-07 10:55:03.386 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=13.4
2026-03-07 10:55:03.396 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=5.88
2026-03-07 10:55:03.405 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=5.72
2026-03-07 10:55:03.412 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=6.05
2026-03-07 10:55:03.419 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=7.22
2026-03-07 10:55:03.455 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=35.66
2026-03-07 10:55:03.456 | step 3 | route=IT_Ticket | empId=57185 | apiMs=83.77 | totalMs=83.77
2026-03-07 10:55:03.456 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:55:03.456
2026-03-07 10:55:03.460 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=3.66
2026-03-07 10:55:03.463 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.91
2026-03-07 10:55:03.465 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.99
2026-03-07 10:55:03.465 | step 3 | route=IT_Ticket | empId=57185 | apiMs=9.18 | totalMs=9.18
2026-03-07 10:55:40.376 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=10:55:40.376
2026-03-07 10:55:40.698 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=320.93
2026-03-07 10:55:40.702 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=325.59 | totalMs=325.59
2026-03-07 10:55:43.679 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=10:55:43.679
2026-03-07 10:55:43.704 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=23.95
2026-03-07 10:55:43.708 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=28.38 | totalMs=28.38
2026-03-07 10:55:52.412 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:55:52.412
2026-03-07 10:55:52.424 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.98
2026-03-07 10:55:52.431 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=2.5
2026-03-07 10:55:52.436 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=2.25
2026-03-07 10:55:52.439 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=2.3
2026-03-07 10:55:52.443 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=3.75
2026-03-07 10:55:52.481 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=37.91
2026-03-07 10:55:52.482 | step 3 | route=IT_Ticket | empId=51120 | apiMs=70.00 | totalMs=70.00
2026-03-07 10:55:52.482 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:55:52.482
2026-03-07 10:55:52.486 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=3.34
2026-03-07 10:55:52.487 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-07 10:55:52.489 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-07 10:55:52.489 | step 3 | route=IT_Ticket | empId=51120 | apiMs=6.82 | totalMs=6.82
2026-03-07 10:55:59.643 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:55:59.643
2026-03-07 10:56:00.077 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=433.01
2026-03-07 10:56:00.077 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=433.97 | totalMs=433.97
2026-03-07 10:56:01.628 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:56:01.628
2026-03-07 10:56:01.639 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-07 10:56:01.643 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=15.06 | totalMs=15.06
2026-03-07 10:56:27.245 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:56:27.245
2026-03-07 10:56:27.255 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-07 10:56:27.259 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.24 | totalMs=14.24
2026-03-07 10:56:27.262 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:56:27.262
2026-03-07 10:56:27.273 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=10.74
2026-03-07 10:56:27.275 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=13.36 | totalMs=13.36
2026-03-07 10:56:27.276 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:56:27.276
2026-03-07 10:56:27.278 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-07 10:56:27.278 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.36 | totalMs=2.36
2026-03-07 10:56:27.358 | step 1 | route=IT_TicketPost | empId=57185 | query called at=10:56:27.358
2026-03-07 10:56:27.371 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-07 10:56:27.375 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=16.78 | totalMs=16.78
2026-03-07 10:56:27.375 | step 1 | route=IT_TicketPost | empId=57185 | query called at=10:56:27.375
2026-03-07 10:56:27.386 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=10.94
2026-03-07 10:56:27.389 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=14.06 | totalMs=14.06
2026-03-07 10:56:27.389 | step 1 | route=IT_TicketPost | empId=57185 | query called at=10:56:27.389
2026-03-07 10:56:27.391 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-07 10:56:27.391 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.79 | totalMs=1.79
2026-03-07 10:56:27.392 | step 1 | route=IT_TicketPost | empId=57185 | query called at=10:56:27.392
2026-03-07 10:56:27.393 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-07 10:56:27.393 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.52 | totalMs=1.52
2026-03-07 10:56:27.793 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:56:27.793
2026-03-07 10:56:27.804 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-07 10:56:27.805 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-07 10:56:27.807 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-07 10:56:27.808 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-07 10:56:27.809 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-07 10:56:27.845 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=35.25
2026-03-07 10:56:27.845 | step 3 | route=IT_Ticket | empId=57185 | apiMs=52.03 | totalMs=52.03
2026-03-07 10:56:27.846 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:56:27.846
2026-03-07 10:56:27.849 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=3.33
2026-03-07 10:56:27.853 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=2.79
2026-03-07 10:56:27.854 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-07 10:56:27.854 | step 3 | route=IT_Ticket | empId=57185 | apiMs=8.45 | totalMs=8.45
2026-03-07 10:56:31.603 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:56:31.603
2026-03-07 10:56:31.614 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-07 10:56:31.618 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-07 10:56:31.619 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-07 10:56:31.622 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.87
2026-03-07 10:56:31.624 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.71
2026-03-07 10:56:31.657 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=32.8
2026-03-07 10:56:31.657 | step 3 | route=IT_Ticket | empId=51120 | apiMs=53.67 | totalMs=53.67
2026-03-07 10:56:31.658 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:56:31.658
2026-03-07 10:56:31.659 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-07 10:56:31.660 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-07 10:56:31.661 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-07 10:56:31.662 | step 3 | route=IT_Ticket | empId=51120 | apiMs=3.97 | totalMs=3.97
2026-03-07 10:59:44.520 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:59:44.520
2026-03-07 10:59:44.531 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-07 10:59:44.536 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-07 10:59:44.540 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-07 10:59:44.541 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-07 10:59:44.543 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-07 10:59:44.579 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=36.2
2026-03-07 10:59:44.580 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.24 | totalMs=60.24
2026-03-07 10:59:44.580 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:59:44.580
2026-03-07 10:59:44.582 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-03-07 10:59:44.583 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-07 10:59:44.585 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-07 10:59:44.585 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.63 | totalMs=4.63
2026-03-07 10:59:49.261 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:59:49.261
2026-03-07 10:59:49.355 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=93.2
2026-03-07 10:59:49.362 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=100.79 | totalMs=100.79
2026-03-07 10:59:51.822 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:59:51.822
2026-03-07 10:59:51.916 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=93.6
2026-03-07 10:59:51.921 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=99.52 | totalMs=99.52
2026-03-07 11:00:05.562 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:00:05.562
2026-03-07 11:00:05.645 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=83.26
2026-03-07 11:00:05.650 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=88.21 | totalMs=88.21
2026-03-07 11:00:06.059 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:00:06.059
2026-03-07 11:00:11.436 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:00:11.436
2026-03-07 11:00:11.468 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=31.71
2026-03-07 11:00:11.470 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=34.16 | totalMs=34.16
2026-03-07 11:00:11.471 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:00:11.471
2026-03-07 11:00:11.473 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-07 11:00:11.474 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-07 11:00:11.475 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-07 11:00:11.476 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.90 | totalMs=4.90
2026-03-07 11:00:14.960 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:00:14.960
2026-03-07 11:00:14.990 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.11
2026-03-07 11:00:14.993 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.09 | totalMs=33.09
2026-03-07 11:00:15.536 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:00:15.536
2026-03-07 11:01:16.701 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:01:16.701
2026-03-07 11:01:16.711 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-07 11:01:16.716 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-07 11:01:16.721 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-07 11:01:16.722 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-07 11:01:16.723 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-07 11:01:16.779 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=54.63
2026-03-07 11:01:16.779 | step 3 | route=IT_Ticket | empId=19639 | apiMs=78.54 | totalMs=78.54
2026-03-07 11:01:16.779 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:01:16.779
2026-03-07 11:01:16.783 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=2.76
2026-03-07 11:01:16.784 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-07 11:01:16.786 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-07 11:01:16.786 | step 3 | route=IT_Ticket | empId=19639 | apiMs=6.41 | totalMs=6.41
2026-03-07 11:01:24.827 | step 1 | route=HW_TicketFun | empId= | query called at=11:01:24.827
2026-03-07 11:01:24.837 | step 2 | route=HW_TicketFun | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=9.85
2026-03-07 11:01:24.841 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.42 | totalMs=14.42
2026-03-07 11:01:36.688 | step 1 | route=IT_Ticket | empId=43588 | query called at=11:01:36.688
2026-03-07 11:01:36.699 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-07 11:01:36.704 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-07 11:01:36.709 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-07 11:01:36.710 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-07 11:01:36.711 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-07 11:01:36.745 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=33.45
2026-03-07 11:01:36.745 | step 3 | route=IT_Ticket | empId=43588 | apiMs=56.95 | totalMs=56.95
2026-03-07 11:01:36.746 | step 1 | route=IT_Ticket | empId=43588 | query called at=11:01:36.746
2026-03-07 11:01:36.747 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-07 11:01:36.748 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-07 11:01:36.750 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-07 11:01:36.750 | step 3 | route=IT_Ticket | empId=43588 | apiMs=4.35 | totalMs=4.35
2026-03-07 11:01:47.367 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43588 | query called at=11:01:47.367
2026-03-07 11:01:47.796 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=428.57
2026-03-07 11:01:47.796 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43588 | apiMs=429.50 | totalMs=429.50
2026-03-07 11:01:53.938 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43588 | query called at=11:01:53.938
2026-03-07 11:01:53.956 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=17.14
2026-03-07 11:01:53.960 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43588 | apiMs=21.27 | totalMs=21.27
2026-03-07 11:01:58.529 | step 1 | route=HW_TicketPost | empId=19639 | query called at=11:01:58.529
2026-03-07 11:01:58.595 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=66.1
2026-03-07 11:01:58.599 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=70.77 | totalMs=70.77
2026-03-07 11:01:58.603 | step 1 | route=HW_TicketPost | empId=19639 | query called at=11:01:58.603
2026-03-07 11:01:58.612 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.47
2026-03-07 11:01:58.612 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=9.28 | totalMs=9.28
2026-03-07 11:01:58.613 | step 1 | route=HW_TicketPost | empId=19639 | query called at=11:01:58.613
2026-03-07 11:01:58.621 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=7.81
2026-03-07 11:01:58.621 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=8.47 | totalMs=8.47
2026-03-07 11:01:58.621 | step 1 | route=HW_TicketPost | empId=19639 | query called at=11:01:58.621
2026-03-07 11:01:58.719 | step 2 | route=HW_TicketPost | empId=19639 | query=hw_ticket_save_proc_kpi | queryMs=97.21
2026-03-07 11:01:58.731 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=109.34 | totalMs=109.34
2026-03-07 11:02:02.364 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:02:02.364
2026-03-07 11:02:02.375 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-07 11:02:02.391 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=11.91
2026-03-07 11:02:02.396 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-03-07 11:02:02.398 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-07 11:02:02.400 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-07 11:02:02.427 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=26.6
2026-03-07 11:02:02.427 | step 3 | route=IT_Ticket | empId=19639 | apiMs=63.71 | totalMs=63.71
2026-03-07 11:02:02.428 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:02:02.428
2026-03-07 11:02:02.429 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-07 11:02:02.431 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-07 11:02:02.432 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-07 11:02:02.433 | step 3 | route=IT_Ticket | empId=19639 | apiMs=4.72 | totalMs=4.72
2026-03-07 11:02:40.747 | step 1 | route=IT_TicketPost | empId=43588 | query called at=11:02:40.747
2026-03-07 11:02:40.760 | step 2 | route=IT_TicketPost | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=12.06
2026-03-07 11:02:40.763 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=16.32 | totalMs=16.32
2026-03-07 11:02:40.767 | step 1 | route=IT_TicketPost | empId=43588 | query called at=11:02:40.767
2026-03-07 11:02:41.374 | step 2 | route=IT_TicketPost | empId=43588 | query=IT_Ticket_Save_SPOC | queryMs=606.68
2026-03-07 11:02:41.774 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=1,007.26 | totalMs=1,007.26
2026-03-07 11:02:41.774 | step 1 | route=IT_TicketPost | empId=43588 | query called at=11:02:41.774
2026-03-07 11:02:41.777 | step 2 | route=IT_TicketPost | empId=43588 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.15
2026-03-07 11:02:41.777 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=2.96 | totalMs=2.96
2026-03-07 11:02:41.778 | step 1 | route=IT_TicketPost | empId=43588 | query called at=11:02:41.778
2026-03-07 11:02:41.779 | step 2 | route=IT_TicketPost | empId=43588 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-07 11:02:41.780 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=2.11 | totalMs=2.11
2026-03-07 11:02:43.368 | step 1 | route=IT_Ticket | empId=43588 | query called at=11:02:43.368
2026-03-07 11:02:43.430 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=61.55
2026-03-07 11:02:43.443 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=8.96
2026-03-07 11:02:43.455 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=8.75
2026-03-07 11:02:43.464 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=8.86
2026-03-07 11:02:43.473 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=8.44
2026-03-07 11:02:43.547 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=73.63
2026-03-07 11:02:43.547 | step 3 | route=IT_Ticket | empId=43588 | apiMs=179.52 | totalMs=179.52
2026-03-07 11:02:43.548 | step 1 | route=IT_Ticket | empId=43588 | query called at=11:02:43.548
2026-03-07 11:02:43.580 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=32.14
2026-03-07 11:02:43.601 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=20.72
2026-03-07 11:02:43.609 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=7.26
2026-03-07 11:02:43.610 | step 3 | route=IT_Ticket | empId=43588 | apiMs=61.88 | totalMs=61.88
2026-03-07 11:06:28.348 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:06:28.348
2026-03-07 11:06:28.383 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=33.75
2026-03-07 11:06:28.389 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.97
2026-03-07 11:06:28.394 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-03-07 11:06:28.396 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-07 11:06:28.418 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=21.75
2026-03-07 11:06:28.878 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=460.04
2026-03-07 11:06:28.878 | step 3 | route=IT_Ticket | empId=6770 | apiMs=529.97 | totalMs=529.97
2026-03-07 11:06:28.879 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:06:28.879
2026-03-07 11:06:28.896 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=17.38
2026-03-07 11:06:28.898 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-07 11:06:28.900 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-07 11:06:28.900 | step 3 | route=IT_Ticket | empId=6770 | apiMs=21.36 | totalMs=21.36
2026-03-07 11:06:38.478 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=11:06:38.478
2026-03-07 11:06:38.573 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=94.82
2026-03-07 11:06:38.577 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=99.08 | totalMs=99.08
2026-03-07 11:06:40.064 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=11:06:40.064
2026-03-07 11:06:40.080 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=16
2026-03-07 11:06:40.084 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=20.21 | totalMs=20.21
2026-03-07 11:07:49.221 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:07:49.221
2026-03-07 11:07:49.248 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=26.16
2026-03-07 11:07:49.252 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=30.65 | totalMs=30.65
2026-03-07 11:07:49.255 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:07:49.255
2026-03-07 11:07:49.404 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=148.26
2026-03-07 11:07:49.432 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=177.01 | totalMs=177.01
2026-03-07 11:07:49.433 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:07:49.433
2026-03-07 11:07:49.483 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=49.86
2026-03-07 11:07:49.483 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=50.58 | totalMs=50.58
2026-03-07 11:07:53.072 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:07:53.072
2026-03-07 11:07:53.082 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-07 11:07:53.087 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-07 11:07:53.089 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-07 11:07:53.091 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-07 11:07:53.093 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.73
2026-03-07 11:07:53.127 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=33.7
2026-03-07 11:07:53.127 | step 3 | route=IT_Ticket | empId=6770 | apiMs=55.06 | totalMs=55.06
2026-03-07 11:07:53.127 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:07:53.127
2026-03-07 11:07:53.129 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-07 11:07:53.131 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-07 11:07:53.132 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-07 11:07:53.133 | step 3 | route=IT_Ticket | empId=6770 | apiMs=5.23 | totalMs=5.23
2026-03-07 11:08:25.040 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=11:08:25.040
2026-03-07 11:08:25.582 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=541.99
2026-03-07 11:08:25.583 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=542.88 | totalMs=542.88
2026-03-07 11:08:27.082 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=11:08:27.082
2026-03-07 11:08:27.099 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=16.46
2026-03-07 11:08:27.102 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=20.15 | totalMs=20.15
2026-03-07 11:10:07.560 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:10:07.560
2026-03-07 11:10:07.570 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-07 11:10:07.574 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=14.15 | totalMs=14.15
2026-03-07 11:10:07.577 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:10:07.577
2026-03-07 11:10:07.625 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=47.36
2026-03-07 11:10:07.628 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=51.33 | totalMs=51.33
2026-03-07 11:10:07.629 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:10:07.629
2026-03-07 11:10:07.633 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.19
2026-03-07 11:10:07.633 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=4.09 | totalMs=4.09
2026-03-07 11:10:08.008 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:10:08.008
2026-03-07 11:10:08.018 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-07 11:10:08.019 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-07 11:10:08.021 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-07 11:10:08.022 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-07 11:10:08.023 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-07 11:10:08.090 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=66
2026-03-07 11:10:08.090 | step 3 | route=IT_Ticket | empId=57185 | apiMs=82.39 | totalMs=82.39
2026-03-07 11:10:08.090 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:10:08.090
2026-03-07 11:10:08.095 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=4.26
2026-03-07 11:10:08.101 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=5.96
2026-03-07 11:10:08.105 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=2.97
2026-03-07 11:10:08.105 | step 3 | route=IT_Ticket | empId=57185 | apiMs=14.52 | totalMs=14.52
2026-03-07 11:10:31.202 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:10:31.202
2026-03-07 11:10:31.233 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=29.87
2026-03-07 11:10:31.237 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=34.10 | totalMs=34.10
2026-03-07 11:10:31.709 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:10:31.709
2026-03-07 11:10:50.864 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:10:50.864
2026-03-07 11:10:50.898 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=34.04
2026-03-07 11:10:50.905 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=1.45
2026-03-07 11:10:50.910 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=46.19 | totalMs=46.19
2026-03-07 11:10:50.910 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:10:50.910
2026-03-07 11:10:50.912 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-07 11:10:50.913 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-07 11:10:50.915 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-07 11:10:50.915 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.69 | totalMs=4.69
2026-03-07 11:10:50.915 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:10:50.915
2026-03-07 11:10:50.917 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-07 11:10:50.918 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-07 11:10:50.919 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-07 11:10:50.920 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.12 | totalMs=4.12
2026-03-07 11:10:56.124 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:10:56.124
2026-03-07 11:10:56.165 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=40.74
2026-03-07 11:10:56.170 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=45.62 | totalMs=45.62
2026-03-07 11:10:57.387 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:10:57.387
2026-03-07 11:22:20.674 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=11:22:20.674
2026-03-07 11:22:20.709 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=34.01
2026-03-07 11:22:20.709 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=35.00 | totalMs=35.00
2026-03-07 11:22:21.051 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:21.051
2026-03-07 11:22:30.831 | step 1 | route=IT_Ticket | empId=68531 | query called at=11:22:30.831
2026-03-07 11:22:30.908 | step 2 | route=IT_Ticket | empId=68531 | query=KPI_IT_Ticket_Details_New | queryMs=76.34
2026-03-07 11:22:30.910 | step 2 | route=IT_Ticket | empId=68531 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-07 11:22:30.918 | step 2 | route=IT_Ticket | empId=68531 | query=KPI_IT_Ticket_Details_New | queryMs=7.33
2026-03-07 11:22:30.920 | step 2 | route=IT_Ticket | empId=68531 | query=KPI_IT_Ticket_Details_New | queryMs=2.32
2026-03-07 11:22:30.951 | step 2 | route=IT_Ticket | empId=68531 | query=Kpi_it_Ticket_Details | queryMs=30.64
2026-03-07 11:22:30.995 | step 2 | route=IT_Ticket | empId=68531 | query=VMS_Comp_login_proc | queryMs=43.4
2026-03-07 11:22:30.996 | step 3 | route=IT_Ticket | empId=68531 | apiMs=164.53 | totalMs=164.53
2026-03-07 11:22:30.996 | step 1 | route=IT_Ticket | empId=68531 | query called at=11:22:30.996
2026-03-07 11:22:31.045 | step 2 | route=IT_Ticket | empId=68531 | query=Kpi_HW_Ticket_Details | queryMs=48.57
2026-03-07 11:22:31.050 | step 2 | route=IT_Ticket | empId=68531 | query=Kpi_HW_Ticket_Details | queryMs=4.75
2026-03-07 11:22:31.054 | step 2 | route=IT_Ticket | empId=68531 | query=Kpi_HW_Ticket_Details | queryMs=2.72
2026-03-07 11:22:31.054 | step 3 | route=IT_Ticket | empId=68531 | apiMs=58.09 | totalMs=58.09
2026-03-07 11:22:34.128 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=11:22:34.128
2026-03-07 11:22:34.144 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=15.01
2026-03-07 11:22:34.144 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=16.07 | totalMs=16.07
2026-03-07 11:22:34.453 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:34.453
2026-03-07 11:22:35.390 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=11:22:35.390
2026-03-07 11:22:35.404 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=12.83
2026-03-07 11:22:35.404 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=13.74 | totalMs=13.74
2026-03-07 11:22:35.709 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:35.709
2026-03-07 11:22:36.547 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=11:22:36.547
2026-03-07 11:22:36.561 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=13.58
2026-03-07 11:22:36.564 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=17.26 | totalMs=17.26
2026-03-07 11:22:37.078 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:37.078
2026-03-07 11:22:45.931 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=11:22:45.931
2026-03-07 11:22:45.947 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=15.45
2026-03-07 11:22:45.950 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=19.02 | totalMs=19.02
2026-03-07 11:22:46.454 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:46.454
2026-03-07 11:26:13.368 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:26:13.368
2026-03-07 11:26:13.383 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=14.31
2026-03-07 11:26:13.388 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-07 11:26:13.392 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-07 11:26:13.393 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-07 11:26:13.415 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=21.6
2026-03-07 11:26:13.453 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=37.65
2026-03-07 11:26:13.454 | step 3 | route=IT_Ticket | empId=10342 | apiMs=85.71 | totalMs=85.71
2026-03-07 11:26:13.454 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:26:13.454
2026-03-07 11:26:13.456 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-07 11:26:13.457 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-07 11:26:13.458 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-07 11:26:13.459 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.67 | totalMs=4.67
2026-03-07 11:26:21.041 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=11:26:21.041
2026-03-07 11:26:21.353 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=311.6
2026-03-07 11:26:21.356 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=315.69 | totalMs=315.69
2026-03-07 11:26:24.749 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=11:26:24.749
2026-03-07 11:26:24.769 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=19.61
2026-03-07 11:26:24.773 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=23.86 | totalMs=23.86
2026-03-07 11:27:44.875 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:27:44.875
2026-03-07 11:27:44.886 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-07 11:27:44.886 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=11.24 | totalMs=11.24
2026-03-07 11:27:44.887 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:27:44.887
2026-03-07 11:27:44.898 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=10.7
2026-03-07 11:27:44.900 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=13.08 | totalMs=13.08
2026-03-07 11:27:44.900 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:27:44.900
2026-03-07 11:27:44.902 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-07 11:27:44.902 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.42 | totalMs=2.42
2026-03-07 11:27:44.903 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:27:44.903
2026-03-07 11:27:44.904 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-07 11:27:44.904 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.67 | totalMs=1.67
2026-03-07 11:27:46.636 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:27:46.636
2026-03-07 11:27:46.647 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-07 11:27:46.651 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-07 11:27:46.653 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-07 11:27:46.654 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-07 11:27:46.657 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=3.07
2026-03-07 11:27:46.697 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=39.44
2026-03-07 11:27:46.698 | step 3 | route=IT_Ticket | empId=10342 | apiMs=61.47 | totalMs=61.47
2026-03-07 11:27:46.698 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:27:46.698
2026-03-07 11:27:46.701 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=2.67
2026-03-07 11:27:46.704 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=2.59
2026-03-07 11:27:46.707 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=2.42
2026-03-07 11:27:46.707 | step 3 | route=IT_Ticket | empId=10342 | apiMs=9.03 | totalMs=9.03
2026-03-07 11:29:14.636 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:29:14.636
2026-03-07 11:29:14.664 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=27
2026-03-07 11:29:14.684 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=47.70 | totalMs=47.70
2026-03-07 11:29:14.687 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:29:14.687
2026-03-07 11:29:14.689 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-07 11:29:14.691 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-07 11:29:14.692 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.28 | totalMs=4.28
2026-03-07 11:29:16.724 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:29:16.724
2026-03-07 11:29:16.785 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=60.39
2026-03-07 11:29:16.789 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=64.92 | totalMs=64.92
2026-03-07 11:29:17.436 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:29:17.436
2026-03-07 11:29:24.696 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:29:24.696
2026-03-07 11:29:24.727 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=30.73
2026-03-07 11:29:24.734 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=37.64 | totalMs=37.64
2026-03-07 11:29:24.737 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:29:24.737
2026-03-07 11:29:24.739 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-07 11:29:24.740 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-07 11:29:24.741 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=3.24 | totalMs=3.24
2026-03-07 11:29:27.244 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:29:27.244
2026-03-07 11:29:27.298 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=54.02
2026-03-07 11:29:27.302 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=58.40 | totalMs=58.40
2026-03-07 11:29:27.866 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:29:27.866
2026-03-07 11:30:36.424 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:30:36.424
2026-03-07 11:30:36.486 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=61.37
2026-03-07 11:30:36.491 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=66.31 | totalMs=66.31
2026-03-07 11:30:37.004 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:37.004
2026-03-07 11:30:42.026 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:30:42.026
2026-03-07 11:30:42.130 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=103.19
2026-03-07 11:30:42.167 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=140.45 | totalMs=140.45
2026-03-07 11:30:42.171 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:30:42.171
2026-03-07 11:30:42.173 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-03-07 11:30:42.175 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-07 11:30:42.176 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-07 11:30:42.176 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.52 | totalMs=5.52
2026-03-07 11:30:46.619 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:30:46.619
2026-03-07 11:30:46.713 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=93.53
2026-03-07 11:30:46.717 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=98.00 | totalMs=98.00
2026-03-07 11:30:47.158 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:47.158
2026-03-07 11:34:58.870 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:34:58.870
2026-03-07 11:34:58.903 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=33.16
2026-03-07 11:34:58.908 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-07 11:34:58.913 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-07 11:34:58.914 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-07 11:34:58.936 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=21.7
2026-03-07 11:34:58.975 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=38.13
2026-03-07 11:34:58.975 | step 3 | route=IT_Ticket | empId=4446 | apiMs=105.25 | totalMs=105.25
2026-03-07 11:34:58.975 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:34:58.975
2026-03-07 11:34:58.993 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=16.99
2026-03-07 11:34:58.994 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-07 11:34:58.995 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-07 11:34:58.996 | step 3 | route=IT_Ticket | empId=4446 | apiMs=20.22 | totalMs=20.22
2026-03-07 11:35:15.909 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=11:35:15.909
2026-03-07 11:35:16.045 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=136.17
2026-03-07 11:35:16.049 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=140.37 | totalMs=140.37
2026-03-07 11:35:18.100 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=11:35:18.100
2026-03-07 11:35:18.130 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=29.34
2026-03-07 11:35:18.134 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=33.34 | totalMs=33.34
2026-03-07 11:37:15.584 | step 1 | route=IT_TicketPost | empId=4446 | query called at=11:37:15.584
2026-03-07 11:37:15.595 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-07 11:37:15.595 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=11.01 | totalMs=11.01
2026-03-07 11:37:15.595 | step 1 | route=IT_TicketPost | empId=4446 | query called at=11:37:15.595
2026-03-07 11:37:15.608 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=11.77
2026-03-07 11:37:15.610 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=14.57 | totalMs=14.57
2026-03-07 11:37:15.610 | step 1 | route=IT_TicketPost | empId=4446 | query called at=11:37:15.610
2026-03-07 11:37:15.612 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-07 11:37:15.613 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=2.34 | totalMs=2.34
2026-03-07 11:37:15.837 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:37:15.837
2026-03-07 11:37:15.847 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-07 11:37:15.849 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-07 11:37:15.851 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-07 11:37:15.852 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-07 11:37:15.854 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-07 11:37:15.892 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=38.23
2026-03-07 11:37:15.892 | step 3 | route=IT_Ticket | empId=4446 | apiMs=55.31 | totalMs=55.31
2026-03-07 11:37:15.893 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:37:15.893
2026-03-07 11:37:15.894 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-07 11:37:15.896 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-07 11:37:15.897 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-07 11:37:15.897 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.38 | totalMs=4.38
2026-03-07 11:38:39.668 | step 1 | route=IT_Ticket_Report | empId=61350 | query called at=11:38:39.668
2026-03-07 11:38:40.155 | step 2 | route=IT_Ticket_Report | empId=61350 | query=kpi_it_ticket_report_page_proc | queryMs=486.52
2026-03-07 11:38:40.156 | step 3 | route=IT_Ticket_Report | empId=61350 | apiMs=487.49 | totalMs=487.49
2026-03-07 11:38:40.983 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:38:40.983
2026-03-07 11:39:07.661 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=11:39:07.661
2026-03-07 11:39:07.703 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=41.9
2026-03-07 11:39:07.707 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=45.74 | totalMs=45.74
2026-03-07 11:39:08.106 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:39:08.106
2026-03-07 11:39:10.887 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=11:39:10.887
2026-03-07 11:39:10.927 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=39.13
2026-03-07 11:39:10.929 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=41.47 | totalMs=41.47
2026-03-07 11:39:10.929 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=11:39:10.929
2026-03-07 11:39:10.932 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-07 11:39:10.933 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-07 11:39:10.934 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-07 11:39:10.934 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=5.02 | totalMs=5.02
2026-03-07 11:39:15.502 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=11:39:15.502
2026-03-07 11:39:15.517 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=14.59
2026-03-07 11:39:15.521 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=18.42 | totalMs=18.42
2026-03-07 11:39:16.027 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:39:16.027
2026-03-07 11:40:33.526 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:40:33.526
2026-03-07 11:40:33.537 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-07 11:40:33.542 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-07 11:40:33.546 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-07 11:40:33.547 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-07 11:40:33.549 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-07 11:40:33.587 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=38.07
2026-03-07 11:40:33.587 | step 3 | route=IT_Ticket | empId=61350 | apiMs=61.02 | totalMs=61.02
2026-03-07 11:40:33.588 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:40:33.588
2026-03-07 11:40:33.589 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-07 11:40:33.591 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-07 11:40:33.592 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-07 11:40:33.592 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.18 | totalMs=4.18
2026-03-07 11:40:38.610 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:40:38.610
2026-03-07 11:41:57.443 | step 1 | route=IT_Ticket | empId=54422 | query called at=11:41:57.443
2026-03-07 11:41:57.454 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-07 11:41:57.461 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=3.04
2026-03-07 11:41:57.466 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-07 11:41:57.467 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-07 11:41:57.469 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-07 11:41:57.508 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=39.26
2026-03-07 11:41:57.509 | step 3 | route=IT_Ticket | empId=54422 | apiMs=65.14 | totalMs=65.14
2026-03-07 11:41:57.509 | step 1 | route=IT_Ticket | empId=54422 | query called at=11:41:57.509
2026-03-07 11:41:57.510 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-07 11:41:57.512 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-07 11:41:57.513 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-07 11:41:57.513 | step 3 | route=IT_Ticket | empId=54422 | apiMs=4.27 | totalMs=4.27
2026-03-07 11:42:06.703 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54422 | query called at=11:42:06.703
2026-03-07 11:42:07.213 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=508.69
2026-03-07 11:42:07.213 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54422 | apiMs=509.54 | totalMs=509.54
2026-03-07 11:42:10.595 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query called at=11:42:10.595
2026-03-07 11:42:10.607 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=12.15
2026-03-07 11:42:10.611 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54422 | apiMs=16.37 | totalMs=16.37
2026-03-07 11:42:48.318 | step 1 | route=IT_TicketPost | empId=54422 | query called at=11:42:48.318
2026-03-07 11:42:48.329 | step 2 | route=IT_TicketPost | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-03-07 11:42:48.332 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=14.86 | totalMs=14.86
2026-03-07 11:42:48.336 | step 1 | route=IT_TicketPost | empId=54422 | query called at=11:42:48.336
2026-03-07 11:42:48.354 | step 2 | route=IT_TicketPost | empId=54422 | query=IT_Ticket_Save_SPOC | queryMs=18.14
2026-03-07 11:42:48.359 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=23.50 | totalMs=23.50
2026-03-07 11:42:48.359 | step 1 | route=IT_TicketPost | empId=54422 | query called at=11:42:48.359
2026-03-07 11:42:48.389 | step 2 | route=IT_TicketPost | empId=54422 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.78
2026-03-07 11:42:48.389 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=29.57 | totalMs=29.57
2026-03-07 11:42:52.335 | step 1 | route=IT_Ticket | empId=54422 | query called at=11:42:52.335
2026-03-07 11:42:52.346 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-07 11:42:52.350 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-07 11:42:52.353 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=2.07
2026-03-07 11:42:52.354 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-07 11:42:52.356 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-07 11:42:52.401 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=44.45
2026-03-07 11:42:52.401 | step 3 | route=IT_Ticket | empId=54422 | apiMs=65.80 | totalMs=65.80
2026-03-07 11:42:52.401 | step 1 | route=IT_Ticket | empId=54422 | query called at=11:42:52.401
2026-03-07 11:42:52.403 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-07 11:42:52.404 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-07 11:42:52.406 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-03-07 11:42:52.406 | step 3 | route=IT_Ticket | empId=54422 | apiMs=4.87 | totalMs=4.87
2026-03-07 11:45:37.355 | step 1 | route=IT_Ticket | empId=63916 | query called at=11:45:37.355
2026-03-07 11:45:37.365 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-07 11:45:37.367 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-07 11:45:37.368 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-07 11:45:37.370 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-07 11:45:37.371 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-07 11:45:37.410 | step 2 | route=IT_Ticket | empId=63916 | query=VMS_Comp_login_proc | queryMs=38.85
2026-03-07 11:45:37.411 | step 3 | route=IT_Ticket | empId=63916 | apiMs=56.00 | totalMs=56.00
2026-03-07 11:45:37.411 | step 1 | route=IT_Ticket | empId=63916 | query called at=11:45:37.411
2026-03-07 11:45:37.413 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-07 11:45:37.414 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-07 11:45:37.415 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-07 11:45:37.416 | step 3 | route=IT_Ticket | empId=63916 | apiMs=4.53 | totalMs=4.53
2026-03-07 11:49:51.049 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63916 | query called at=11:49:51.049
2026-03-07 11:49:51.227 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=177.82
2026-03-07 11:49:51.231 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63916 | apiMs=181.94 | totalMs=181.94
2026-03-07 11:50:10.105 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:50:10.105
2026-03-07 11:50:10.162 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=57.04
2026-03-07 11:50:10.166 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=61.51 | totalMs=61.51
2026-03-07 11:50:10.731 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:50:10.731
2026-03-07 11:51:11.432 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63916 | query called at=11:51:11.432
2026-03-07 11:51:11.462 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=29.3
2026-03-07 11:51:11.465 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63916 | apiMs=33.42 | totalMs=33.42
2026-03-07 11:56:54.745 | step 1 | route=IT_Ticket | empId=40205 | query called at=11:56:54.745
2026-03-07 11:56:54.779 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=33.44
2026-03-07 11:56:54.784 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-07 11:56:54.785 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-07 11:56:54.787 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-07 11:56:54.810 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=22.66
2026-03-07 11:56:54.849 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=39.02
2026-03-07 11:56:54.849 | step 3 | route=IT_Ticket | empId=40205 | apiMs=104.67 | totalMs=104.67
2026-03-07 11:56:54.850 | step 1 | route=IT_Ticket | empId=40205 | query called at=11:56:54.850
2026-03-07 11:56:54.868 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=17.69
2026-03-07 11:56:54.869 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-07 11:56:54.870 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-07 11:56:54.871 | step 3 | route=IT_Ticket | empId=40205 | apiMs=21.01 | totalMs=21.01
2026-03-07 11:57:16.077 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40205 | query called at=11:57:16.077
2026-03-07 11:57:16.172 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=94.34
2026-03-07 11:57:16.176 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40205 | apiMs=98.51 | totalMs=98.51
2026-03-07 11:57:32.512 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40205 | query called at=11:57:32.512
2026-03-07 11:57:32.801 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=288.49
2026-03-07 11:57:32.808 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40205 | apiMs=295.81 | totalMs=295.81
2026-03-07 11:57:40.750 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40205 | query called at=11:57:40.750
2026-03-07 11:57:40.885 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=134.91
2026-03-07 11:57:40.886 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40205 | apiMs=135.70 | totalMs=135.70
2026-03-07 11:59:17.963 | step 1 | route=Ticket_SPOC_Approve | empId=31050 | query called at=11:59:17.963
2026-03-07 11:59:18.005 | step 2 | route=Ticket_SPOC_Approve | empId=31050 | query=IT_TIcket_SPOCApp_Report | queryMs=41.49
2026-03-07 11:59:18.005 | step 3 | route=Ticket_SPOC_Approve | empId=31050 | apiMs=42.56 | totalMs=42.56
2026-03-07 11:59:24.924 | step 4 | route=pageRenderd | empId=31050 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:24.924
2026-03-07 11:59:42.850 | step 1 | route=SPOC_Entry_Save | empId=31050 | query called at=11:59:42.850
2026-03-07 11:59:42.884 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=IT_Ticket_Update_SPOC | queryMs=34.04
2026-03-07 11:59:42.892 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=IT_Ticket_Update_SPOC | queryMs=1.34
2026-03-07 11:59:42.897 | step 3 | route=SPOC_Entry_Save | empId=31050 | apiMs=47.71 | totalMs=47.71
2026-03-07 11:59:42.898 | step 1 | route=SPOC_Entry_Save | empId=31050 | query called at=11:59:42.898
2026-03-07 11:59:42.900 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-07 11:59:42.901 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-07 11:59:42.902 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-07 11:59:42.902 | step 3 | route=SPOC_Entry_Save | empId=31050 | apiMs=4.40 | totalMs=4.40
2026-03-07 11:59:45.912 | step 1 | route=SPOC_Entry_Save | empId=31050 | query called at=11:59:45.912
2026-03-07 11:59:45.914 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-07 11:59:45.919 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-07 11:59:45.923 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-07 11:59:45.927 | step 3 | route=SPOC_Entry_Save | empId=31050 | apiMs=14.61 | totalMs=14.61
2026-03-07 11:59:49.237 | step 1 | route=Ticket_SPOC_Approve | empId=31050 | query called at=11:59:49.237
2026-03-07 11:59:49.251 | step 2 | route=Ticket_SPOC_Approve | empId=31050 | query=IT_TIcket_SPOCApp_Report | queryMs=14.07
2026-03-07 11:59:49.252 | step 3 | route=Ticket_SPOC_Approve | empId=31050 | apiMs=14.81 | totalMs=14.81
2026-03-07 11:59:53.137 | step 4 | route=pageRenderd | empId=31050 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:53.137
2026-03-07 11:59:59.246 | step 1 | route=IT_Ticket_Report | empId=31050 | query called at=11:59:59.246
2026-03-07 11:59:59.413 | step 2 | route=IT_Ticket_Report | empId=31050 | query=kpi_it_ticket_report_page_proc | queryMs=166.25
2026-03-07 11:59:59.413 | step 3 | route=IT_Ticket_Report | empId=31050 | apiMs=167.00 | totalMs=167.00
2026-03-07 12:00:03.614 | step 4 | route=pageRenderd | empId=31050 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:00:03.614
2026-03-07 12:00:04.791 | step 1 | route=HW_Ticket_Report | empId=31050 | query called at=12:00:04.791
2026-03-07 12:00:04.812 | step 2 | route=HW_Ticket_Report | empId=31050 | query=hw_ticket_report_kpi_proc | queryMs=20.79
2026-03-07 12:00:04.812 | step 3 | route=HW_Ticket_Report | empId=31050 | apiMs=21.55 | totalMs=21.55
2026-03-07 12:00:06.344 | step 4 | route=pageRenderd | empId=31050 | Page=HW TICKET REPORT | page fully loaded at : 12:00:06.344
2026-03-07 12:00:47.499 | step 5 | route=dashboard | empId=GRA 0290 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-07 12:10:34.052 | step 1 | route=IT_Ticket | empId=19639 | query called at=12:10:34.052
2026-03-07 12:10:34.086 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=33.35
2026-03-07 12:10:34.091 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-07 12:10:34.096 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-07 12:10:34.097 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-07 12:10:34.119 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=21.6
2026-03-07 12:10:34.157 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=37.77
2026-03-07 12:10:34.158 | step 3 | route=IT_Ticket | empId=19639 | apiMs=105.24 | totalMs=105.24
2026-03-07 12:10:34.158 | step 1 | route=IT_Ticket | empId=19639 | query called at=12:10:34.158
2026-03-07 12:10:34.176 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=17.21
2026-03-07 12:10:34.177 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-07 12:10:34.178 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-07 12:10:34.178 | step 3 | route=IT_Ticket | empId=19639 | apiMs=20.42 | totalMs=20.42
2026-03-07 12:12:14.503 | step 1 | route=Ticket_Entry_SPOC_Module | empId=19639 | query called at=12:12:14.503
2026-03-07 12:12:14.580 | step 2 | route=Ticket_Entry_SPOC_Module | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=77.03
2026-03-07 12:12:14.584 | step 3 | route=Ticket_Entry_SPOC_Module | empId=19639 | apiMs=81.49 | totalMs=81.49
2026-03-07 12:12:17.005 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=19639 | query called at=12:12:17.005
2026-03-07 12:12:17.015 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-07 12:12:17.019 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=19639 | apiMs=14.18 | totalMs=14.18
2026-03-07 12:12:33.228 | step 1 | route=IT_TicketPost | empId=19639 | query called at=12:12:33.228
2026-03-07 12:12:33.240 | step 2 | route=IT_TicketPost | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-03-07 12:12:33.244 | step 3 | route=IT_TicketPost | empId=19639 | apiMs=15.93 | totalMs=15.93
2026-03-07 12:12:33.247 | step 1 | route=IT_TicketPost | empId=19639 | query called at=12:12:33.247
2026-03-07 12:12:33.260 | step 2 | route=IT_TicketPost | empId=19639 | query=IT_Ticket_Save_SPOC | queryMs=12.27
2026-03-07 12:12:33.263 | step 3 | route=IT_TicketPost | empId=19639 | apiMs=15.39 | totalMs=15.39
2026-03-07 12:12:33.263 | step 1 | route=IT_TicketPost | empId=19639 | query called at=12:12:33.263
2026-03-07 12:12:33.294 | step 2 | route=IT_TicketPost | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.16
2026-03-07 12:12:33.295 | step 3 | route=IT_TicketPost | empId=19639 | apiMs=31.84 | totalMs=31.84
2026-03-07 12:12:33.295 | step 1 | route=IT_TicketPost | empId=19639 | query called at=12:12:33.295
2026-03-07 12:12:33.297 | step 2 | route=IT_TicketPost | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-07 12:12:33.297 | step 3 | route=IT_TicketPost | empId=19639 | apiMs=1.69 | totalMs=1.69
2026-03-07 12:12:45.798 | step 1 | route=IT_Ticket | empId=19639 | query called at=12:12:45.798
2026-03-07 12:12:45.812 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=13.03
2026-03-07 12:12:45.820 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=4.85
2026-03-07 12:12:45.828 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=8.35
2026-03-07 12:12:45.837 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-03-07 12:12:45.843 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=5.6
2026-03-07 12:12:45.918 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=75.15
2026-03-07 12:12:45.918 | step 3 | route=IT_Ticket | empId=19639 | apiMs=120.34 | totalMs=120.34
2026-03-07 12:12:45.919 | step 1 | route=IT_Ticket | empId=19639 | query called at=12:12:45.919
2026-03-07 12:12:45.968 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=48.26
2026-03-07 12:12:46.017 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=49.38
2026-03-07 12:12:46.034 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=16.04
2026-03-07 12:12:46.034 | step 3 | route=IT_Ticket | empId=19639 | apiMs=115.17 | totalMs=115.17
2026-03-07 12:16:32.453 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:16:32.453
2026-03-07 12:16:32.463 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-07 12:16:32.468 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-07 12:16:32.472 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-07 12:16:32.474 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-07 12:16:32.475 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-07 12:16:32.514 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=38.68
2026-03-07 12:16:32.514 | step 3 | route=IT_Ticket | empId=41332 | apiMs=61.79 | totalMs=61.79
2026-03-07 12:16:32.515 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:16:32.515
2026-03-07 12:16:32.516 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-07 12:16:32.517 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-07 12:16:32.518 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-07 12:16:32.519 | step 3 | route=IT_Ticket | empId=41332 | apiMs=3.99 | totalMs=3.99
2026-03-07 12:16:56.462 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=12:16:56.462
2026-03-07 12:16:56.768 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=305.56
2026-03-07 12:16:56.772 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=309.34 | totalMs=309.34
2026-03-07 12:20:09.231 | step 1 | route=IT_Ticket | empId=5461 | query called at=12:20:09.231
2026-03-07 12:20:09.242 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-07 12:20:09.247 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-07 12:20:09.251 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-07 12:20:09.252 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-07 12:20:09.253 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-07 12:20:09.280 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=26.6
2026-03-07 12:20:09.281 | step 3 | route=IT_Ticket | empId=5461 | apiMs=49.25 | totalMs=49.25
2026-03-07 12:20:09.281 | step 1 | route=IT_Ticket | empId=5461 | query called at=12:20:09.281
2026-03-07 12:20:09.282 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-07 12:20:09.284 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-07 12:20:09.285 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-07 12:20:09.285 | step 3 | route=IT_Ticket | empId=5461 | apiMs=3.96 | totalMs=3.96
2026-03-07 12:20:43.353 | step 1 | route=Ticket_Entry_SPOC_Module | empId=5461 | query called at=12:20:43.353
2026-03-07 12:20:43.734 | step 2 | route=Ticket_Entry_SPOC_Module | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=380.86
2026-03-07 12:20:43.737 | step 3 | route=Ticket_Entry_SPOC_Module | empId=5461 | apiMs=384.69 | totalMs=384.69
2026-03-07 12:20:49.031 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query called at=12:20:49.031
2026-03-07 12:20:49.041 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-07 12:20:49.044 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=5461 | apiMs=13.79 | totalMs=13.79
2026-03-07 12:22:15.855 | step 1 | route=IT_TicketPost | empId=5461 | query called at=12:22:15.855
2026-03-07 12:22:15.865 | step 2 | route=IT_TicketPost | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-07 12:22:15.866 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=10.87 | totalMs=10.87
2026-03-07 12:22:15.866 | step 1 | route=IT_TicketPost | empId=5461 | query called at=12:22:15.866
2026-03-07 12:22:15.875 | step 2 | route=IT_TicketPost | empId=5461 | query=IT_Ticket_Save_SPOC | queryMs=8.88
2026-03-07 12:22:15.893 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=26.83 | totalMs=26.83
2026-03-07 12:22:15.893 | step 1 | route=IT_TicketPost | empId=5461 | query called at=12:22:15.893
2026-03-07 12:22:15.895 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-07 12:22:15.896 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=2.41 | totalMs=2.41
2026-03-07 12:22:15.896 | step 1 | route=IT_TicketPost | empId=5461 | query called at=12:22:15.896
2026-03-07 12:22:15.897 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-07 12:22:15.898 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=1.70 | totalMs=1.70
2026-03-07 12:22:18.478 | step 1 | route=IT_Ticket | empId=5461 | query called at=12:22:18.478
2026-03-07 12:22:18.490 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-03-07 12:22:18.495 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=2.28
2026-03-07 12:22:18.498 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=2.63
2026-03-07 12:22:18.501 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=2.66
2026-03-07 12:22:18.504 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=2.68
2026-03-07 12:22:18.528 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=23.4
2026-03-07 12:22:18.528 | step 3 | route=IT_Ticket | empId=5461 | apiMs=50.09 | totalMs=50.09
2026-03-07 12:22:18.529 | step 1 | route=IT_Ticket | empId=5461 | query called at=12:22:18.529
2026-03-07 12:22:18.570 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=40.97
2026-03-07 12:22:18.615 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=44.89
2026-03-07 12:22:18.616 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-07 12:22:18.617 | step 3 | route=IT_Ticket | empId=5461 | apiMs=88.05 | totalMs=88.05
2026-03-07 12:23:38.573 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:23:38.573
2026-03-07 12:23:38.589 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=15.83
2026-03-07 12:23:38.602 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=8.65
2026-03-07 12:23:38.610 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=5.09
2026-03-07 12:23:38.618 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-03-07 12:23:38.627 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=8.17
2026-03-07 12:23:38.670 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=42.58
2026-03-07 12:23:38.670 | step 3 | route=IT_Ticket | empId=52208 | apiMs=97.03 | totalMs=97.03
2026-03-07 12:23:38.670 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:23:38.670
2026-03-07 12:23:38.678 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=7.55
2026-03-07 12:23:38.686 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-07 12:23:38.695 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-07 12:23:38.695 | step 3 | route=IT_Ticket | empId=52208 | apiMs=24.89 | totalMs=24.89
2026-03-07 12:23:51.839 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=12:23:51.839
2026-03-07 12:23:52.143 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=303.94
2026-03-07 12:23:52.147 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=308.16 | totalMs=308.16
2026-03-07 12:23:54.836 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=12:23:54.836
2026-03-07 12:23:54.847 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-03-07 12:23:54.851 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=15.84 | totalMs=15.84
2026-03-07 12:24:35.020 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:24:35.020
2026-03-07 12:24:35.030 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-07 12:24:35.034 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=14.47 | totalMs=14.47
2026-03-07 12:24:35.038 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:24:35.038
2026-03-07 12:24:35.051 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=13.3
2026-03-07 12:24:35.054 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=16.55 | totalMs=16.55
2026-03-07 12:24:35.054 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:24:35.054
2026-03-07 12:24:35.056 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-07 12:24:35.057 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.33 | totalMs=2.33
2026-03-07 12:24:39.551 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:24:39.551
2026-03-07 12:24:39.561 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-03-07 12:24:39.566 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-07 12:24:39.567 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-07 12:24:39.568 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-07 12:24:39.570 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-07 12:24:39.600 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=30.57
2026-03-07 12:24:39.601 | step 3 | route=IT_Ticket | empId=52208 | apiMs=49.40 | totalMs=49.40
2026-03-07 12:24:39.601 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:24:39.601
2026-03-07 12:24:39.603 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-07 12:24:39.604 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-07 12:24:39.605 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-07 12:24:39.605 | step 3 | route=IT_Ticket | empId=52208 | apiMs=3.93 | totalMs=3.93
2026-03-07 12:26:43.839 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=12:26:43.839
2026-03-07 12:26:43.883 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=43.01
2026-03-07 12:26:43.886 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=46.95 | totalMs=46.95
2026-03-07 12:26:44.300 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:44.300
2026-03-07 12:26:49.391 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=12:26:49.391
2026-03-07 12:26:49.445 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=IT_Ticket_Update_SPOC | queryMs=53.46
2026-03-07 12:26:49.458 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=66.61 | totalMs=66.61
2026-03-07 12:26:49.459 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=12:26:49.459
2026-03-07 12:26:49.467 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.3
2026-03-07 12:26:49.476 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8
2026-03-07 12:26:49.484 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.25
2026-03-07 12:26:49.485 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=26.11 | totalMs=26.11
2026-03-07 12:26:54.388 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=12:26:54.388
2026-03-07 12:26:54.401 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=12.51
2026-03-07 12:26:54.404 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=16.32 | totalMs=16.32
2026-03-07 12:26:54.773 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:54.773
2026-03-07 12:35:59.700 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:35:59.700
2026-03-07 12:35:59.761 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=60.54
2026-03-07 12:35:59.765 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=64.60 | totalMs=64.60
2026-03-07 12:36:00.250 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:36:00.250
2026-03-07 12:36:04.234 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:36:04.234
2026-03-07 12:36:04.280 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=46.29
2026-03-07 12:36:04.287 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=1.74
2026-03-07 12:36:04.289 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=55.36 | totalMs=55.36
2026-03-07 12:36:04.289 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:36:04.289
2026-03-07 12:36:04.320 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.68
2026-03-07 12:36:04.321 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-07 12:36:04.322 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-07 12:36:04.323 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=33.14 | totalMs=33.14
2026-03-07 12:36:06.466 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:36:06.466
2026-03-07 12:36:06.468 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-07 12:36:06.473 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-07 12:36:06.477 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-07 12:36:06.480 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=14.37 | totalMs=14.37
2026-03-07 12:36:07.652 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:36:07.652
2026-03-07 12:36:07.668 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=14.94
2026-03-07 12:36:07.668 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=15.74 | totalMs=15.74
2026-03-07 12:36:08.115 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:36:08.115
2026-03-07 12:36:39.035 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:36:39.035
2026-03-07 12:36:39.061 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=26.07
2026-03-07 12:36:39.063 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-07 12:36:39.064 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-07 12:36:39.066 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-07 12:36:39.082 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=15.47
2026-03-07 12:36:39.107 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=25.29
2026-03-07 12:36:39.107 | step 3 | route=IT_Ticket | empId=41332 | apiMs=72.59 | totalMs=72.59
2026-03-07 12:36:39.108 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:36:39.108
2026-03-07 12:36:39.119 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=10.14
2026-03-07 12:36:39.120 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-07 12:36:39.121 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-07 12:36:39.121 | step 3 | route=IT_Ticket | empId=41332 | apiMs=13.35 | totalMs=13.35
2026-03-07 12:36:47.397 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=12:36:47.397
2026-03-07 12:36:47.601 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=204.11
2026-03-07 12:36:47.606 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=208.85 | totalMs=208.85
2026-03-07 12:36:49.853 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=12:36:49.853
2026-03-07 12:36:49.897 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=43.24
2026-03-07 12:36:49.897 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=44.10 | totalMs=44.10
2026-03-07 12:37:31.581 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:37:31.581
2026-03-07 12:37:31.592 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-07 12:37:31.596 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=15.10 | totalMs=15.10
2026-03-07 12:37:31.600 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:37:31.600
2026-03-07 12:37:31.611 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=11.21
2026-03-07 12:37:31.613 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=13.63 | totalMs=13.63
2026-03-07 12:37:31.614 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:37:31.614
2026-03-07 12:37:31.616 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-07 12:37:31.616 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.35 | totalMs=2.35
2026-03-07 12:37:33.279 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:37:33.279
2026-03-07 12:37:33.289 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-07 12:37:33.294 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-07 12:37:33.296 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-07 12:37:33.297 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-07 12:37:33.299 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-07 12:37:33.332 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=33.18
2026-03-07 12:37:33.333 | step 3 | route=IT_Ticket | empId=41332 | apiMs=53.88 | totalMs=53.88
2026-03-07 12:37:33.333 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:37:33.333
2026-03-07 12:37:33.335 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-07 12:37:33.336 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-07 12:37:33.337 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-07 12:37:33.338 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.54 | totalMs=4.54
2026-03-07 12:40:44.002 | step 5 | route=dashboard | empId=Gum0010 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-07 12:40:51.744 | step 1 | route=IT_Ticket | empId=51052 | query called at=12:40:51.744
2026-03-07 12:40:51.754 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-07 12:40:51.755 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-07 12:40:51.756 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-07 12:40:51.757 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-07 12:40:51.759 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-07 12:40:51.783 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=23.84
2026-03-07 12:40:51.783 | step 3 | route=IT_Ticket | empId=51052 | apiMs=39.67 | totalMs=39.67
2026-03-07 12:40:51.784 | step 1 | route=IT_Ticket | empId=51052 | query called at=12:40:51.784
2026-03-07 12:40:51.785 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-07 12:40:51.786 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-07 12:40:51.787 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-07 12:40:51.787 | step 3 | route=IT_Ticket | empId=51052 | apiMs=3.84 | totalMs=3.84
2026-03-07 12:40:59.829 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=12:40:59.829
2026-03-07 12:40:59.883 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=54.19
2026-03-07 12:40:59.884 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=54.98 | totalMs=54.98
2026-03-07 12:41:05.023 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=12:41:05.023
2026-03-07 12:41:05.035 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-03-07 12:41:05.039 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=15.36 | totalMs=15.36
2026-03-07 12:43:36.926 | step 1 | route=IT_TicketPost | empId=51052 | query called at=12:43:36.926
2026-03-07 12:43:36.937 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-07 12:43:36.940 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=13.99 | totalMs=13.99
2026-03-07 12:43:36.944 | step 1 | route=IT_TicketPost | empId=51052 | query called at=12:43:36.944
2026-03-07 12:43:36.966 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=21.73
2026-03-07 12:43:36.967 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=23.83 | totalMs=23.83
2026-03-07 12:43:36.968 | step 1 | route=IT_TicketPost | empId=51052 | query called at=12:43:36.968
2026-03-07 12:43:36.969 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-07 12:43:36.970 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.09 | totalMs=2.09
2026-03-07 12:43:36.970 | step 1 | route=IT_TicketPost | empId=51052 | query called at=12:43:36.970
2026-03-07 12:43:36.971 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-07 12:43:36.972 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.46 | totalMs=1.46
2026-03-07 12:43:37.220 | step 1 | route=IT_Ticket | empId=51052 | query called at=12:43:37.220
2026-03-07 12:43:37.230 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-07 12:43:37.231 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-07 12:43:37.233 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-07 12:43:37.234 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-07 12:43:37.236 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-07 12:43:37.274 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=38.15
2026-03-07 12:43:37.275 | step 3 | route=IT_Ticket | empId=51052 | apiMs=55.17 | totalMs=55.17
2026-03-07 12:43:37.275 | step 1 | route=IT_Ticket | empId=51052 | query called at=12:43:37.275
2026-03-07 12:43:37.276 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-07 12:43:37.278 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-07 12:43:37.279 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-07 12:43:37.279 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.30 | totalMs=4.30
2026-03-07 12:44:07.859 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=12:44:07.859
2026-03-07 12:44:07.896 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=36.66
2026-03-07 12:44:07.900 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=41.47 | totalMs=41.47
2026-03-07 12:44:08.526 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:44:08.526
2026-03-07 12:52:15.611 | step 1 | route=IT_Ticket | empId=61350 | query called at=12:52:15.611
2026-03-07 12:52:15.645 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=33.33
2026-03-07 12:52:15.651 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-07 12:52:15.655 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-07 12:52:15.657 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-07 12:52:15.678 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=21.01
2026-03-07 12:52:15.715 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=36.32
2026-03-07 12:52:15.716 | step 3 | route=IT_Ticket | empId=61350 | apiMs=104.03 | totalMs=104.03
2026-03-07 12:52:15.716 | step 1 | route=IT_Ticket | empId=61350 | query called at=12:52:15.716
2026-03-07 12:52:15.733 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=16.69
2026-03-07 12:52:15.735 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-07 12:52:15.736 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-07 12:52:15.736 | step 3 | route=IT_Ticket | empId=61350 | apiMs=20.14 | totalMs=20.14
2026-03-07 12:52:21.969 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=12:52:21.969
2026-03-07 12:52:22.026 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=56.44
2026-03-07 12:52:22.026 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=57.46 | totalMs=57.46
2026-03-07 12:52:24.674 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=12:52:24.674
2026-03-07 12:52:24.685 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-07 12:52:24.685 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=11.26 | totalMs=11.26
2026-03-07 12:53:44.021 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:53:44.021
2026-03-07 12:53:44.037 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=15.41
2026-03-07 12:53:44.040 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=19.71 | totalMs=19.71
2026-03-07 12:53:44.043 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:53:44.043
2026-03-07 12:53:44.068 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=23.8
2026-03-07 12:53:44.069 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=25.76 | totalMs=25.76
2026-03-07 12:53:44.070 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:53:44.070
2026-03-07 12:53:44.076 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.01
2026-03-07 12:53:44.076 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=6.68 | totalMs=6.68
2026-03-07 12:53:44.077 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:53:44.077
2026-03-07 12:53:44.086 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.69
2026-03-07 12:53:44.086 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=9.28 | totalMs=9.28
2026-03-07 12:53:44.383 | step 1 | route=IT_Ticket | empId=61350 | query called at=12:53:44.383
2026-03-07 12:53:44.393 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-07 12:53:44.395 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-07 12:53:44.396 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-07 12:53:44.398 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-07 12:53:44.399 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-07 12:53:44.437 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=37.89
2026-03-07 12:53:44.438 | step 3 | route=IT_Ticket | empId=61350 | apiMs=54.37 | totalMs=54.37
2026-03-07 12:53:44.438 | step 1 | route=IT_Ticket | empId=61350 | query called at=12:53:44.438
2026-03-07 12:53:44.439 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-07 12:53:44.441 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-07 12:53:44.442 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-07 12:53:44.442 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.15 | totalMs=4.15
2026-03-07 12:53:56.923 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=12:53:56.923
2026-03-07 12:53:57.229 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=305.37
2026-03-07 12:53:57.233 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=309.41 | totalMs=309.41
2026-03-07 12:53:58.978 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=12:53:58.978
2026-03-07 12:53:59.158 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=178.89
2026-03-07 12:53:59.161 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=182.75 | totalMs=182.75
2026-03-07 12:54:02.719 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=12:54:02.719
2026-03-07 12:54:02.774 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=53.99
2026-03-07 12:54:02.774 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=54.70 | totalMs=54.70
2026-03-07 12:54:06.141 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=12:54:06.141
2026-03-07 12:54:06.151 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-07 12:54:06.155 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.92 | totalMs=13.92
2026-03-07 12:56:44.542 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:56:44.542
2026-03-07 12:56:44.553 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-07 12:56:44.557 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.79 | totalMs=14.79
2026-03-07 12:56:44.560 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:56:44.560
2026-03-07 12:56:44.577 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=15.83
2026-03-07 12:56:44.582 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=21.96 | totalMs=21.96
2026-03-07 12:56:44.583 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:56:44.583
2026-03-07 12:56:44.585 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-07 12:56:44.585 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.39 | totalMs=2.39
2026-03-07 12:56:44.586 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:56:44.586
2026-03-07 12:56:44.587 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-07 12:56:44.587 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.64 | totalMs=1.64
2026-03-07 12:56:47.037 | step 1 | route=IT_Ticket | empId=61350 | query called at=12:56:47.037
2026-03-07 12:56:47.047 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-03-07 12:56:47.051 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-07 12:56:47.055 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-07 12:56:47.057 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-07 12:56:47.058 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-07 12:56:47.079 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=20.79
2026-03-07 12:56:47.080 | step 3 | route=IT_Ticket | empId=61350 | apiMs=43.01 | totalMs=43.01
2026-03-07 12:56:47.080 | step 1 | route=IT_Ticket | empId=61350 | query called at=12:56:47.080
2026-03-07 12:56:47.082 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-07 12:56:47.083 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-07 12:56:47.084 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-07 12:56:47.085 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.51 | totalMs=4.51
2026-03-07 13:15:42.465 | step 1 | route=IT_Ticket | empId=3454 | query called at=13:15:42.465
2026-03-07 13:15:42.506 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=40.8
2026-03-07 13:15:42.511 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-07 13:15:42.515 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-07 13:15:42.516 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-07 13:15:42.540 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_it_Ticket_Details | queryMs=23.04
2026-03-07 13:15:42.577 | step 2 | route=IT_Ticket | empId=3454 | query=VMS_Comp_login_proc | queryMs=36.68
2026-03-07 13:15:42.577 | step 3 | route=IT_Ticket | empId=3454 | apiMs=112.47 | totalMs=112.47
2026-03-07 13:15:42.578 | step 1 | route=IT_Ticket | empId=3454 | query called at=13:15:42.578
2026-03-07 13:15:42.594 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=16.2
2026-03-07 13:15:42.595 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-07 13:15:42.596 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-07 13:15:42.597 | step 3 | route=IT_Ticket | empId=3454 | apiMs=19.11 | totalMs=19.11
2026-03-07 13:17:01.378 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:17:01.378
2026-03-07 13:17:01.389 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-07 13:17:01.394 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-07 13:17:01.396 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-07 13:17:01.397 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-07 13:17:01.399 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-07 13:17:01.438 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=39.24
2026-03-07 13:17:01.438 | step 3 | route=IT_Ticket | empId=51700 | apiMs=60.08 | totalMs=60.08
2026-03-07 13:17:01.439 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:17:01.439
2026-03-07 13:17:01.441 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-07 13:17:01.445 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=4.31
2026-03-07 13:17:01.446 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-07 13:17:01.446 | step 3 | route=IT_Ticket | empId=51700 | apiMs=7.58 | totalMs=7.58
2026-03-07 13:17:21.309 | step 1 | route=HW_TicketFun | empId= | query called at=13:17:21.309
2026-03-07 13:17:21.331 | step 2 | route=HW_TicketFun | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=21.33
2026-03-07 13:17:21.335 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=25.41 | totalMs=25.41
2026-03-07 13:17:23.149 | step 1 | route=IT_Ticket | empId=34091 | query called at=13:17:23.149
2026-03-07 13:17:23.160 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-07 13:17:23.165 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-07 13:17:23.167 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-07 13:17:23.168 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-07 13:17:23.170 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-07 13:17:23.206 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=35.86
2026-03-07 13:17:23.206 | step 3 | route=IT_Ticket | empId=34091 | apiMs=56.85 | totalMs=56.85
2026-03-07 13:17:23.207 | step 1 | route=IT_Ticket | empId=34091 | query called at=13:17:23.207
2026-03-07 13:17:23.208 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-07 13:17:23.210 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-07 13:17:23.211 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-07 13:17:23.211 | step 3 | route=IT_Ticket | empId=34091 | apiMs=4.63 | totalMs=4.63
2026-03-07 13:17:32.110 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34091 | query called at=13:17:32.110
2026-03-07 13:17:32.496 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=386.1
2026-03-07 13:17:32.500 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34091 | apiMs=390.12 | totalMs=390.12
2026-03-07 13:17:34.450 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query called at=13:17:34.450
2026-03-07 13:17:34.463 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=12.22
2026-03-07 13:17:34.466 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34091 | apiMs=16.10 | totalMs=16.10
2026-03-07 13:19:14.521 | step 1 | route=HW_TicketPost | empId=51700 | query called at=13:19:14.521
2026-03-07 13:19:14.553 | step 2 | route=HW_TicketPost | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=31.37
2026-03-07 13:19:14.557 | step 3 | route=HW_TicketPost | empId=51700 | apiMs=36.01 | totalMs=36.01
2026-03-07 13:19:14.561 | step 1 | route=HW_TicketPost | empId=51700 | query called at=13:19:14.561
2026-03-07 13:19:14.564 | step 2 | route=HW_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-03-07 13:19:14.564 | step 3 | route=HW_TicketPost | empId=51700 | apiMs=2.86 | totalMs=2.86
2026-03-07 13:19:14.564 | step 1 | route=HW_TicketPost | empId=51700 | query called at=13:19:14.564
2026-03-07 13:19:14.566 | step 2 | route=HW_TicketPost | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-07 13:19:14.566 | step 3 | route=HW_TicketPost | empId=51700 | apiMs=2.01 | totalMs=2.01
2026-03-07 13:19:14.567 | step 1 | route=HW_TicketPost | empId=51700 | query called at=13:19:14.567
2026-03-07 13:19:14.600 | step 2 | route=HW_TicketPost | empId=51700 | query=hw_ticket_save_proc_kpi | queryMs=33.23
2026-03-07 13:19:14.602 | step 3 | route=HW_TicketPost | empId=51700 | apiMs=35.15 | totalMs=35.15
2026-03-07 13:19:17.031 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:19:17.031
2026-03-07 13:19:17.042 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-07 13:19:17.047 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-07 13:19:17.048 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-07 13:19:17.049 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-07 13:19:17.051 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-07 13:19:17.086 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=34.95
2026-03-07 13:19:17.086 | step 3 | route=IT_Ticket | empId=51700 | apiMs=55.06 | totalMs=55.06
2026-03-07 13:19:17.087 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:19:17.087
2026-03-07 13:19:17.088 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-07 13:19:17.089 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-07 13:19:17.091 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-07 13:19:17.091 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.19 | totalMs=4.19
2026-03-07 13:20:41.828 | step 1 | route=IT_TicketPost | empId=34091 | query called at=13:20:41.828
2026-03-07 13:20:41.838 | step 2 | route=IT_TicketPost | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-07 13:20:41.842 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=14.60 | totalMs=14.60
2026-03-07 13:20:41.846 | step 1 | route=IT_TicketPost | empId=34091 | query called at=13:20:41.846
2026-03-07 13:20:41.858 | step 2 | route=IT_TicketPost | empId=34091 | query=IT_Ticket_Save_SPOC | queryMs=12.17
2026-03-07 13:20:41.861 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=14.96 | totalMs=14.96
2026-03-07 13:20:41.861 | step 1 | route=IT_TicketPost | empId=34091 | query called at=13:20:41.861
2026-03-07 13:20:41.864 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.23
2026-03-07 13:20:41.864 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=2.95 | totalMs=2.95
2026-03-07 13:20:41.864 | step 1 | route=IT_TicketPost | empId=34091 | query called at=13:20:41.864
2026-03-07 13:20:41.866 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-07 13:20:41.866 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=2.20 | totalMs=2.20
2026-03-07 13:20:43.864 | step 1 | route=IT_Ticket | empId=34091 | query called at=13:20:43.864
2026-03-07 13:20:43.874 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-07 13:20:43.879 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-07 13:20:43.881 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-07 13:20:43.882 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-07 13:20:43.884 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-07 13:20:43.918 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=34.03
2026-03-07 13:20:43.918 | step 3 | route=IT_Ticket | empId=34091 | apiMs=54.54 | totalMs=54.54
2026-03-07 13:20:43.919 | step 1 | route=IT_Ticket | empId=34091 | query called at=13:20:43.919
2026-03-07 13:20:43.921 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-03-07 13:20:43.922 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-07 13:20:43.924 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-07 13:20:43.924 | step 3 | route=IT_Ticket | empId=34091 | apiMs=5.26 | totalMs=5.26
2026-03-07 13:20:56.702 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=13:20:56.702
2026-03-07 13:20:56.798 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=96
2026-03-07 13:20:56.802 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=100.08 | totalMs=100.08
2026-03-07 13:20:59.425 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=13:20:59.425
2026-03-07 13:20:59.436 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-07 13:20:59.436 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=10.64 | totalMs=10.64
2026-03-07 13:21:21.473 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=13:21:21.473
2026-03-07 13:21:21.519 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=45.03
2026-03-07 13:21:21.525 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=52.13 | totalMs=52.13
2026-03-07 13:21:22.165 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:21:22.165
2026-03-07 13:22:19.060 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34091 | query called at=13:22:19.060
2026-03-07 13:22:19.365 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=304.13
2026-03-07 13:22:19.369 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34091 | apiMs=308.22 | totalMs=308.22
2026-03-07 13:22:21.953 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query called at=13:22:21.953
2026-03-07 13:22:21.965 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-03-07 13:22:21.969 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34091 | apiMs=15.82 | totalMs=15.82
2026-03-07 13:23:26.607 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:23:26.607
2026-03-07 13:23:26.618 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-07 13:23:26.622 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.62 | totalMs=14.62
2026-03-07 13:23:26.625 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:23:26.625
2026-03-07 13:23:26.629 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=3.34
2026-03-07 13:23:26.631 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=5.70 | totalMs=5.70
2026-03-07 13:23:26.631 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:23:26.631
2026-03-07 13:23:26.633 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-07 13:23:26.633 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.31 | totalMs=2.31
2026-03-07 13:23:26.634 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:23:26.634
2026-03-07 13:23:26.635 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-07 13:23:26.635 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.56 | totalMs=1.56
2026-03-07 13:23:27.518 | step 1 | route=IT_Ticket | empId=61350 | query called at=13:23:27.518
2026-03-07 13:23:27.528 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-07 13:23:27.529 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-07 13:23:27.531 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-07 13:23:27.532 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-07 13:23:27.534 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-07 13:23:27.569 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=34.28
2026-03-07 13:23:27.569 | step 3 | route=IT_Ticket | empId=61350 | apiMs=51.36 | totalMs=51.36
2026-03-07 13:23:27.569 | step 1 | route=IT_Ticket | empId=61350 | query called at=13:23:27.569
2026-03-07 13:23:27.571 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-07 13:23:27.572 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-07 13:23:27.573 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-07 13:23:27.574 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.45 | totalMs=4.45
2026-03-07 13:23:47.299 | step 1 | route=IT_Ticket | empId=38722 | query called at=13:23:47.299
2026-03-07 13:23:47.309 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-03-07 13:23:47.314 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-07 13:23:47.318 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-07 13:23:47.320 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-07 13:23:47.321 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=0.79
2026-03-07 13:23:47.355 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=34.46
2026-03-07 13:23:47.356 | step 3 | route=IT_Ticket | empId=38722 | apiMs=56.73 | totalMs=56.73
2026-03-07 13:23:47.356 | step 1 | route=IT_Ticket | empId=38722 | query called at=13:23:47.356
2026-03-07 13:23:47.360 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=3.06
2026-03-07 13:23:47.361 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-07 13:23:47.362 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-07 13:23:47.362 | step 3 | route=IT_Ticket | empId=38722 | apiMs=5.74 | totalMs=5.74
2026-03-07 13:24:08.746 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=13:24:08.746
2026-03-07 13:24:08.977 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=230.37
2026-03-07 13:24:08.980 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=234.22 | totalMs=234.22
2026-03-07 13:24:12.274 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=13:24:12.274
2026-03-07 13:24:12.306 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=31.9
2026-03-07 13:24:12.310 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=36.39 | totalMs=36.39
2026-03-07 13:26:12.492 | step 1 | route=IT_TicketPost | empId=38722 | query called at=13:26:12.492
2026-03-07 13:26:12.503 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-07 13:26:12.503 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=10.90 | totalMs=10.90
2026-03-07 13:26:12.504 | step 1 | route=IT_TicketPost | empId=38722 | query called at=13:26:12.504
2026-03-07 13:26:12.517 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=12.63
2026-03-07 13:26:12.537 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=32.85 | totalMs=32.85
2026-03-07 13:26:12.537 | step 1 | route=IT_TicketPost | empId=38722 | query called at=13:26:12.537
2026-03-07 13:26:12.539 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-07 13:26:12.539 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=2.04 | totalMs=2.04
2026-03-07 13:26:12.758 | step 1 | route=IT_Ticket | empId=38722 | query called at=13:26:12.758
2026-03-07 13:26:12.768 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-07 13:26:12.770 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-07 13:26:12.771 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-07 13:26:12.773 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-07 13:26:12.774 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-07 13:26:12.808 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=33.62
2026-03-07 13:26:12.808 | step 3 | route=IT_Ticket | empId=38722 | apiMs=50.45 | totalMs=50.45
2026-03-07 13:26:12.809 | step 1 | route=IT_Ticket | empId=38722 | query called at=13:26:12.809
2026-03-07 13:26:12.810 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-07 13:26:12.812 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-07 13:26:12.813 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-07 13:26:12.813 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.77 | totalMs=4.77
2026-03-07 13:26:23.927 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=13:26:23.927
2026-03-07 13:26:23.952 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=IT_Ticket_Update_SPOC | queryMs=24.62
2026-03-07 13:26:23.954 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=27.00 | totalMs=27.00
2026-03-07 13:26:23.954 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=13:26:23.954
2026-03-07 13:26:23.956 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-03-07 13:26:23.957 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-07 13:26:23.958 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-07 13:26:23.959 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=4.73 | totalMs=4.73
2026-03-07 13:26:26.181 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=13:26:26.181
2026-03-07 13:26:26.202 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=20.79
2026-03-07 13:26:26.207 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=25.98 | totalMs=25.98
2026-03-07 13:26:27.892 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:26:27.892
2026-03-07 13:26:42.621 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=13:26:42.621
2026-03-07 13:26:42.793 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=171.25
2026-03-07 13:26:42.797 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=175.69 | totalMs=175.69
2026-03-07 13:26:44.680 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=13:26:44.680
2026-03-07 13:26:44.691 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-03-07 13:26:44.692 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=11.94 | totalMs=11.94
2026-03-07 13:27:54.987 | step 1 | route=IT_TicketPost | empId=38722 | query called at=13:27:54.987
2026-03-07 13:27:54.998 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-07 13:27:54.998 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=10.74 | totalMs=10.74
2026-03-07 13:27:54.999 | step 1 | route=IT_TicketPost | empId=38722 | query called at=13:27:54.999
2026-03-07 13:27:55.001 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=2
2026-03-07 13:27:55.003 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=4.03 | totalMs=4.03
2026-03-07 13:27:55.003 | step 1 | route=IT_TicketPost | empId=38722 | query called at=13:27:55.003
2026-03-07 13:27:55.005 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-07 13:27:55.005 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=2.14 | totalMs=2.14
2026-03-07 13:27:55.005 | step 1 | route=IT_TicketPost | empId=38722 | query called at=13:27:55.005
2026-03-07 13:27:55.007 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-07 13:27:55.007 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=1.55 | totalMs=1.55
2026-03-07 13:27:55.233 | step 1 | route=IT_Ticket | empId=38722 | query called at=13:27:55.233
2026-03-07 13:27:55.244 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-07 13:27:55.245 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-07 13:27:55.247 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-07 13:27:55.248 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-07 13:27:55.250 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-07 13:27:55.283 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=33.5
2026-03-07 13:27:55.284 | step 3 | route=IT_Ticket | empId=38722 | apiMs=50.38 | totalMs=50.38
2026-03-07 13:27:55.284 | step 1 | route=IT_Ticket | empId=38722 | query called at=13:27:55.284
2026-03-07 13:27:55.286 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-07 13:27:55.287 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-07 13:27:55.288 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-07 13:27:55.288 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.06 | totalMs=4.06
2026-03-07 13:36:00.636 | step 1 | route=IT_Ticket | empId=52430 | query called at=13:36:00.636
2026-03-07 13:36:00.662 | step 2 | route=IT_Ticket | empId=52430 | query=KPI_IT_Ticket_Details_New | queryMs=25.12
2026-03-07 13:36:00.667 | step 2 | route=IT_Ticket | empId=52430 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-07 13:36:00.671 | step 2 | route=IT_Ticket | empId=52430 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-07 13:36:00.672 | step 2 | route=IT_Ticket | empId=52430 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-07 13:36:00.687 | step 2 | route=IT_Ticket | empId=52430 | query=Kpi_it_Ticket_Details | queryMs=14.28
2026-03-07 13:36:00.708 | step 2 | route=IT_Ticket | empId=52430 | query=VMS_Comp_login_proc | queryMs=20.73
2026-03-07 13:36:00.708 | step 3 | route=IT_Ticket | empId=52430 | apiMs=72.40 | totalMs=72.40
2026-03-07 13:36:00.709 | step 1 | route=IT_Ticket | empId=52430 | query called at=13:36:00.709
2026-03-07 13:36:00.720 | step 2 | route=IT_Ticket | empId=52430 | query=Kpi_HW_Ticket_Details | queryMs=11.44
2026-03-07 13:36:00.722 | step 2 | route=IT_Ticket | empId=52430 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-07 13:36:00.723 | step 2 | route=IT_Ticket | empId=52430 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-07 13:36:00.723 | step 3 | route=IT_Ticket | empId=52430 | apiMs=14.34 | totalMs=14.34
2026-03-07 13:36:22.189 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52430 | query called at=13:36:22.189
2026-03-07 13:36:22.365 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52430 | query=KPI_IT_Ticket_Details_New | queryMs=176.09
2026-03-07 13:36:22.369 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52430 | apiMs=180.53 | totalMs=180.53
2026-03-07 13:36:24.635 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52430 | query called at=13:36:24.635
2026-03-07 13:36:24.647 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52430 | query=KPI_IT_Ticket_Details_New | queryMs=11.93
2026-03-07 13:36:24.651 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52430 | apiMs=15.97 | totalMs=15.97
2026-03-07 13:41:15.850 | step 1 | route=IT_TicketPost | empId=52430 | query called at=13:41:15.850
2026-03-07 13:41:15.861 | step 2 | route=IT_TicketPost | empId=52430 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-07 13:41:15.865 | step 3 | route=IT_TicketPost | empId=52430 | apiMs=14.16 | totalMs=14.16
2026-03-07 13:41:15.878 | step 1 | route=IT_TicketPost | empId=52430 | query called at=13:41:15.878
2026-03-07 13:41:15.890 | step 2 | route=IT_TicketPost | empId=52430 | query=IT_Ticket_Save_SPOC | queryMs=11.4
2026-03-07 13:41:15.899 | step 3 | route=IT_TicketPost | empId=52430 | apiMs=20.85 | totalMs=20.85
2026-03-07 13:41:15.899 | step 1 | route=IT_TicketPost | empId=52430 | query called at=13:41:15.899
2026-03-07 13:41:15.928 | step 2 | route=IT_TicketPost | empId=52430 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.31
2026-03-07 13:41:15.928 | step 3 | route=IT_TicketPost | empId=52430 | apiMs=28.99 | totalMs=28.99
2026-03-07 13:41:16.172 | step 1 | route=IT_Ticket | empId=52430 | query called at=13:41:16.172
2026-03-07 13:41:16.182 | step 2 | route=IT_Ticket | empId=52430 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-07 13:41:16.184 | step 2 | route=IT_Ticket | empId=52430 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-07 13:41:16.186 | step 2 | route=IT_Ticket | empId=52430 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-07 13:41:16.187 | step 2 | route=IT_Ticket | empId=52430 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-07 13:41:16.209 | step 2 | route=IT_Ticket | empId=52430 | query=Kpi_it_Ticket_Details | queryMs=21.87
2026-03-07 13:41:16.243 | step 2 | route=IT_Ticket | empId=52430 | query=VMS_Comp_login_proc | queryMs=33.35
2026-03-07 13:41:16.243 | step 3 | route=IT_Ticket | empId=52430 | apiMs=70.80 | totalMs=70.80
2026-03-07 13:41:16.244 | step 1 | route=IT_Ticket | empId=52430 | query called at=13:41:16.244
2026-03-07 13:41:16.245 | step 2 | route=IT_Ticket | empId=52430 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-07 13:41:16.247 | step 2 | route=IT_Ticket | empId=52430 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-07 13:41:16.248 | step 2 | route=IT_Ticket | empId=52430 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-07 13:41:16.248 | step 3 | route=IT_Ticket | empId=52430 | apiMs=4.82 | totalMs=4.82
2026-03-07 13:47:46.633 | step 5 | route=dashboard | empId=ASA0187 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-07 14:17:52.797 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:17:52.797
2026-03-07 14:17:52.843 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=45.62
2026-03-07 14:17:52.848 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-07 14:17:52.853 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-07 14:17:52.857 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-07 14:17:52.880 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=22.44
2026-03-07 14:17:52.898 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=17.61
2026-03-07 14:17:52.898 | step 3 | route=IT_Ticket | empId=68488 | apiMs=101.18 | totalMs=101.18
2026-03-07 14:17:52.899 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:17:52.899
2026-03-07 14:17:52.916 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=17.32
2026-03-07 14:17:52.918 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-07 14:17:52.919 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-07 14:17:52.919 | step 3 | route=IT_Ticket | empId=68488 | apiMs=20.62 | totalMs=20.62
2026-03-07 14:18:06.476 | step 1 | route=HW_TicketFun | empId= | query called at=14:18:06.476
2026-03-07 14:18:06.488 | step 2 | route=HW_TicketFun | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=10.87
2026-03-07 14:18:06.488 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.85 | totalMs=11.85
2026-03-07 14:19:11.147 | step 1 | route=HW_TicketPost | empId=68488 | query called at=14:19:11.147
2026-03-07 14:19:11.176 | step 2 | route=HW_TicketPost | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=27.93
2026-03-07 14:19:11.176 | step 3 | route=HW_TicketPost | empId=68488 | apiMs=28.97 | totalMs=28.97
2026-03-07 14:19:11.177 | step 1 | route=HW_TicketPost | empId=68488 | query called at=14:19:11.177
2026-03-07 14:19:11.179 | step 2 | route=HW_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-07 14:19:11.180 | step 3 | route=HW_TicketPost | empId=68488 | apiMs=2.63 | totalMs=2.63
2026-03-07 14:19:11.180 | step 1 | route=HW_TicketPost | empId=68488 | query called at=14:19:11.180
2026-03-07 14:19:11.182 | step 2 | route=HW_TicketPost | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-03-07 14:19:11.182 | step 3 | route=HW_TicketPost | empId=68488 | apiMs=2.24 | totalMs=2.24
2026-03-07 14:19:11.183 | step 1 | route=HW_TicketPost | empId=68488 | query called at=14:19:11.183
2026-03-07 14:19:11.208 | step 2 | route=HW_TicketPost | empId=68488 | query=hw_ticket_save_proc_kpi | queryMs=24.93
2026-03-07 14:19:11.210 | step 3 | route=HW_TicketPost | empId=68488 | apiMs=27.09 | totalMs=27.09
2026-03-07 14:19:13.898 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:19:13.898
2026-03-07 14:19:13.909 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-07 14:19:13.915 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-07 14:19:13.920 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-07 14:19:13.922 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-07 14:19:13.923 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-07 14:19:13.958 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=34.96
2026-03-07 14:19:13.959 | step 3 | route=IT_Ticket | empId=68488 | apiMs=60.33 | totalMs=60.33
2026-03-07 14:19:13.959 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:19:13.959
2026-03-07 14:19:13.961 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-07 14:19:13.962 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-07 14:19:13.963 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-07 14:19:13.964 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.52 | totalMs=4.52
2026-03-07 14:26:03.957 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=14:26:03.957
2026-03-07 14:26:03.995 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=36.58
2026-03-07 14:26:03.998 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=40.54 | totalMs=40.54
2026-03-07 14:26:04.321 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:26:04.321
2026-03-07 14:56:26.559 | step 1 | route=IT_Ticket | empId=65386 | query called at=14:56:26.559
2026-03-07 14:56:26.590 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=30.08
2026-03-07 14:56:26.592 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-07 14:56:26.593 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-07 14:56:26.594 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-07 14:56:26.617 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=22.54
2026-03-07 14:56:26.654 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=37.03
2026-03-07 14:56:26.655 | step 3 | route=IT_Ticket | empId=65386 | apiMs=95.49 | totalMs=95.49
2026-03-07 14:56:26.655 | step 1 | route=IT_Ticket | empId=65386 | query called at=14:56:26.655
2026-03-07 14:56:26.665 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=9.86
2026-03-07 14:56:26.666 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-07 14:56:26.667 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-07 14:56:26.668 | step 3 | route=IT_Ticket | empId=65386 | apiMs=12.35 | totalMs=12.35
2026-03-07 14:56:34.916 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65386 | query called at=14:56:34.916
2026-03-07 14:56:35.182 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=264.84
2026-03-07 14:56:35.186 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65386 | apiMs=269.46 | totalMs=269.46
2026-03-07 14:56:37.322 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query called at=14:56:37.322
2026-03-07 14:56:37.605 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=282.04
2026-03-07 14:56:37.608 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65386 | apiMs=286.31 | totalMs=286.31
2026-03-07 14:57:18.887 | step 1 | route=IT_TicketPost | empId=65386 | query called at=14:57:18.887
2026-03-07 14:57:18.898 | step 2 | route=IT_TicketPost | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-07 14:57:18.902 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=14.44 | totalMs=14.44
2026-03-07 14:57:18.905 | step 1 | route=IT_TicketPost | empId=65386 | query called at=14:57:18.905
2026-03-07 14:57:18.953 | step 2 | route=IT_TicketPost | empId=65386 | query=IT_Ticket_Save_SPOC | queryMs=47.06
2026-03-07 14:57:18.974 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=69.10 | totalMs=69.10
2026-03-07 14:57:18.975 | step 1 | route=IT_TicketPost | empId=65386 | query called at=14:57:18.975
2026-03-07 14:57:18.977 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-03-07 14:57:18.977 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=2.49 | totalMs=2.49
2026-03-07 14:57:18.977 | step 1 | route=IT_TicketPost | empId=65386 | query called at=14:57:18.977
2026-03-07 14:57:18.979 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-07 14:57:18.979 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=1.57 | totalMs=1.57
2026-03-07 14:57:20.924 | step 1 | route=IT_Ticket | empId=65386 | query called at=14:57:20.924
2026-03-07 14:57:20.934 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-07 14:57:20.939 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-07 14:57:20.940 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-07 14:57:20.942 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-07 14:57:20.943 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-07 14:57:20.977 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=33.48
2026-03-07 14:57:20.977 | step 3 | route=IT_Ticket | empId=65386 | apiMs=53.23 | totalMs=53.23
2026-03-07 14:57:20.978 | step 1 | route=IT_Ticket | empId=65386 | query called at=14:57:20.978
2026-03-07 14:57:20.979 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-07 14:57:20.980 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-07 14:57:20.982 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-07 14:57:20.982 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.10 | totalMs=4.10
2026-03-07 15:12:06.967 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=15:12:06.967
2026-03-07 15:12:07.021 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=53.05
2026-03-07 15:12:07.026 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=58.31 | totalMs=58.31
2026-03-07 15:12:07.419 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:12:07.419
2026-03-07 15:12:18.177 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=15:12:18.177
2026-03-07 15:12:18.226 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=IT_Ticket_Update_SPOC | queryMs=48.09
2026-03-07 15:12:18.228 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=50.68 | totalMs=50.68
2026-03-07 15:12:18.228 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=15:12:18.228
2026-03-07 15:12:18.230 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.97
2026-03-07 15:12:18.232 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-07 15:12:18.233 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-07 15:12:18.234 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=5.50 | totalMs=5.50
2026-03-07 15:12:21.432 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=15:12:21.432
2026-03-07 15:12:21.460 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=27.59
2026-03-07 15:12:21.464 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=31.57 | totalMs=31.57
2026-03-07 15:12:21.783 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:12:21.783
2026-03-07 15:15:37.746 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:15:37.746
2026-03-07 15:15:37.768 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=22.01
2026-03-07 15:15:37.773 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-07 15:15:37.777 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-07 15:15:37.778 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-07 15:15:37.791 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=12.27
2026-03-07 15:15:37.811 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=19.47
2026-03-07 15:15:37.811 | step 3 | route=IT_Ticket | empId=55868 | apiMs=65.43 | totalMs=65.43
2026-03-07 15:15:37.811 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:15:37.811
2026-03-07 15:15:37.822 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=10.08
2026-03-07 15:15:37.823 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-07 15:15:37.824 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-07 15:15:37.824 | step 3 | route=IT_Ticket | empId=55868 | apiMs=12.91 | totalMs=12.91
2026-03-07 15:15:52.962 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=15:15:52.962
2026-03-07 15:15:53.105 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=142.83
2026-03-07 15:15:53.109 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=147.18 | totalMs=147.18
2026-03-07 15:15:56.298 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=15:15:56.298
2026-03-07 15:15:56.312 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=13.19
2026-03-07 15:15:56.312 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=14.04 | totalMs=14.04
2026-03-07 15:18:20.166 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:18:20.166
2026-03-07 15:18:20.192 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=25.26
2026-03-07 15:18:20.196 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=30.04 | totalMs=30.04
2026-03-07 15:18:20.199 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:18:20.199
2026-03-07 15:18:20.214 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=10.82
2026-03-07 15:18:20.224 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=24.75 | totalMs=24.75
2026-03-07 15:18:20.225 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:18:20.225
2026-03-07 15:18:20.252 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.22
2026-03-07 15:18:20.253 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=28.09 | totalMs=28.09
2026-03-07 15:18:23.838 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:18:23.838
2026-03-07 15:18:23.848 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-07 15:18:23.853 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-07 15:18:23.855 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-07 15:18:23.856 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-07 15:18:23.880 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=23.38
2026-03-07 15:18:23.918 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=37.44
2026-03-07 15:18:23.918 | step 3 | route=IT_Ticket | empId=55868 | apiMs=80.31 | totalMs=80.31
2026-03-07 15:18:23.918 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:18:23.918
2026-03-07 15:18:23.920 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-07 15:18:23.921 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-07 15:18:23.923 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-07 15:18:23.923 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.95 | totalMs=4.95
2026-03-07 15:56:14.388 | step 1 | route=IT_Ticket | empId=406 | query called at=15:56:14.388
2026-03-07 15:56:14.451 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=62.76
2026-03-07 15:56:14.456 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-07 15:56:14.461 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-07 15:56:14.465 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-07 15:56:14.487 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=22.16
2026-03-07 15:56:14.527 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=39.29
2026-03-07 15:56:14.527 | step 3 | route=IT_Ticket | empId=406 | apiMs=139.15 | totalMs=139.15
2026-03-07 15:56:14.528 | step 1 | route=IT_Ticket | empId=406 | query called at=15:56:14.528
2026-03-07 15:56:14.546 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=17.67
2026-03-07 15:56:14.547 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-07 15:56:14.548 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-07 15:56:14.549 | step 3 | route=IT_Ticket | empId=406 | apiMs=20.91 | totalMs=20.91
2026-03-07 15:56:24.570 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=15:56:24.570
2026-03-07 15:56:24.749 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=178.97
2026-03-07 15:56:24.753 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=183.44 | totalMs=183.44
2026-03-07 15:56:27.112 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=15:56:27.112
2026-03-07 15:56:27.133 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=20.65
2026-03-07 15:56:27.133 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=21.35 | totalMs=21.35
2026-03-07 15:57:04.667 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:57:04.667
2026-03-07 15:57:04.677 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-07 15:57:04.681 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.51 | totalMs=13.51
2026-03-07 15:57:04.684 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:57:04.684
2026-03-07 15:57:04.701 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=16.81
2026-03-07 15:57:04.706 | step 3 | route=IT_TicketPost | empId=406 | apiMs=22.04 | totalMs=22.04
2026-03-07 15:57:04.706 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:57:04.706
2026-03-07 15:57:04.708 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-07 15:57:04.709 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.04 | totalMs=2.04
2026-03-07 15:57:07.563 | step 1 | route=IT_Ticket | empId=406 | query called at=15:57:07.563
2026-03-07 15:57:07.573 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-07 15:57:07.589 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-07 15:57:07.591 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-07 15:57:07.592 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-07 15:57:07.593 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-07 15:57:07.632 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=38.72
2026-03-07 15:57:07.633 | step 3 | route=IT_Ticket | empId=406 | apiMs=69.46 | totalMs=69.46
2026-03-07 15:57:07.633 | step 1 | route=IT_Ticket | empId=406 | query called at=15:57:07.633
2026-03-07 15:57:07.634 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-07 15:57:07.636 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-07 15:57:07.637 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-07 15:57:07.637 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.14 | totalMs=4.14
2026-03-07 16:00:56.359 | step 1 | route=IT_Ticket | empId=57442 | query called at=16:00:56.359
2026-03-07 16:00:56.377 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=17.4
2026-03-07 16:00:56.390 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=8.38
2026-03-07 16:00:56.394 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-07 16:00:56.395 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-07 16:00:56.396 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-07 16:00:56.433 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=36.19
2026-03-07 16:00:56.433 | step 3 | route=IT_Ticket | empId=57442 | apiMs=73.48 | totalMs=73.48
2026-03-07 16:00:56.433 | step 1 | route=IT_Ticket | empId=57442 | query called at=16:00:56.433
2026-03-07 16:00:56.441 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=7.42
2026-03-07 16:00:56.449 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-03-07 16:00:56.458 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-07 16:00:56.458 | step 3 | route=IT_Ticket | empId=57442 | apiMs=24.71 | totalMs=24.71
2026-03-07 16:01:13.064 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=16:01:13.064
2026-03-07 16:01:13.327 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=262.83
2026-03-07 16:01:13.331 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=267.17 | totalMs=267.17
2026-03-07 16:01:19.443 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=16:01:19.443
2026-03-07 16:01:19.454 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-03-07 16:01:19.461 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=17.52 | totalMs=17.52
2026-03-07 16:01:45.919 | step 1 | route=IT_TicketPost | empId=57442 | query called at=16:01:45.919
2026-03-07 16:01:45.929 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-07 16:01:45.933 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=13.51 | totalMs=13.51
2026-03-07 16:01:45.936 | step 1 | route=IT_TicketPost | empId=57442 | query called at=16:01:45.936
2026-03-07 16:01:46.169 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=232.18
2026-03-07 16:01:46.171 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=234.64 | totalMs=234.64
2026-03-07 16:01:46.171 | step 1 | route=IT_TicketPost | empId=57442 | query called at=16:01:46.171
2026-03-07 16:01:46.173 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-07 16:01:46.174 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.31 | totalMs=2.31
2026-03-07 16:01:46.174 | step 1 | route=IT_TicketPost | empId=57442 | query called at=16:01:46.174
2026-03-07 16:01:46.175 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-07 16:01:46.175 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=1.50 | totalMs=1.50
2026-03-07 16:01:48.165 | step 1 | route=IT_Ticket | empId=57442 | query called at=16:01:48.165
2026-03-07 16:01:48.175 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-07 16:01:48.180 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-07 16:01:48.181 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-07 16:01:48.182 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-07 16:01:48.184 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-07 16:01:48.221 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=36.56
2026-03-07 16:01:48.221 | step 3 | route=IT_Ticket | empId=57442 | apiMs=56.01 | totalMs=56.01
2026-03-07 16:01:48.221 | step 1 | route=IT_Ticket | empId=57442 | query called at=16:01:48.221
2026-03-07 16:01:48.223 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-07 16:01:48.224 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-07 16:01:48.225 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-07 16:01:48.226 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.52 | totalMs=4.52
2026-03-07 16:14:39.238 | step 1 | route=IT_Ticket | empId=16195 | query called at=16:14:39.238
2026-03-07 16:14:39.272 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=33.3
2026-03-07 16:14:39.277 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-07 16:14:39.281 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-07 16:14:39.283 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-07 16:14:39.305 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_it_Ticket_Details | queryMs=22.34
2026-03-07 16:14:39.342 | step 2 | route=IT_Ticket | empId=16195 | query=VMS_Comp_login_proc | queryMs=36.57
2026-03-07 16:14:39.343 | step 3 | route=IT_Ticket | empId=16195 | apiMs=104.95 | totalMs=104.95
2026-03-07 16:14:39.343 | step 1 | route=IT_Ticket | empId=16195 | query called at=16:14:39.343
2026-03-07 16:14:39.362 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_HW_Ticket_Details | queryMs=18.24
2026-03-07 16:14:39.363 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-07 16:14:39.364 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-07 16:14:39.365 | step 3 | route=IT_Ticket | empId=16195 | apiMs=21.54 | totalMs=21.54
2026-03-07 16:16:10.732 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:16:10.732
2026-03-07 16:16:10.744 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.32
2026-03-07 16:16:10.749 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-07 16:16:10.754 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-07 16:16:10.755 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-07 16:16:10.757 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-07 16:16:10.794 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=36.59
2026-03-07 16:16:10.794 | step 3 | route=IT_Ticket | empId=60438 | apiMs=61.93 | totalMs=61.93
2026-03-07 16:16:10.794 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:16:10.794
2026-03-07 16:16:10.796 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-07 16:16:10.798 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-07 16:16:10.799 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-07 16:16:10.799 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.76 | totalMs=4.76
2026-03-07 16:16:22.306 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=16:16:22.306
2026-03-07 16:16:22.344 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=38.28
2026-03-07 16:16:22.348 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=42.48 | totalMs=42.48
2026-03-07 16:16:24.956 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=16:16:24.956
2026-03-07 16:16:24.967 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-07 16:16:24.967 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=10.85 | totalMs=10.85
2026-03-07 16:16:39.736 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:16:39.736
2026-03-07 16:16:39.747 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.88
2026-03-07 16:16:39.752 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=15.86 | totalMs=15.86
2026-03-07 16:16:39.755 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:16:39.755
2026-03-07 16:16:39.779 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=23.55
2026-03-07 16:16:39.793 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=37.84 | totalMs=37.84
2026-03-07 16:16:39.793 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:16:39.793
2026-03-07 16:16:39.803 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.12
2026-03-07 16:16:39.803 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=9.79 | totalMs=9.79
2026-03-07 16:16:39.803 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:16:39.803
2026-03-07 16:16:39.811 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.72
2026-03-07 16:16:39.812 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=8.28 | totalMs=8.28
2026-03-07 16:16:40.096 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:16:40.096
2026-03-07 16:16:40.110 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=13.66
2026-03-07 16:16:40.119 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.38
2026-03-07 16:16:40.127 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-03-07 16:16:40.136 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.33
2026-03-07 16:16:40.145 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=8.52
2026-03-07 16:16:40.220 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=75.01
2026-03-07 16:16:40.220 | step 3 | route=IT_Ticket | empId=60438 | apiMs=124.46 | totalMs=124.46
2026-03-07 16:16:40.221 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:16:40.221
2026-03-07 16:16:40.229 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.67
2026-03-07 16:16:40.237 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-03-07 16:16:40.244 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=6.35
2026-03-07 16:16:40.244 | step 3 | route=IT_Ticket | empId=60438 | apiMs=23.39 | totalMs=23.39
2026-03-07 16:16:51.953 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=16:16:51.953
2026-03-07 16:16:52.041 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=86.79
2026-03-07 16:16:52.044 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=90.83 | totalMs=90.83
2026-03-07 16:16:54.225 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=16:16:54.225
2026-03-07 16:16:54.238 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-03-07 16:16:54.241 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=15.81 | totalMs=15.81
2026-03-07 16:17:10.491 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:17:10.491
2026-03-07 16:17:10.531 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=39.62
2026-03-07 16:17:10.535 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=43.94 | totalMs=43.94
2026-03-07 16:17:11.736 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:17:11.736
2026-03-07 16:17:17.990 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:17:17.990
2026-03-07 16:17:18.077 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=86.69
2026-03-07 16:17:18.111 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=20.5
2026-03-07 16:17:18.122 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.27
2026-03-07 16:17:18.125 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1
2026-03-07 16:17:18.145 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=18.82
2026-03-07 16:17:18.158 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=167.33 | totalMs=167.33
2026-03-07 16:17:18.158 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:17:18.158
2026-03-07 16:17:18.166 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.87
2026-03-07 16:17:18.175 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.12
2026-03-07 16:17:18.183 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.03
2026-03-07 16:17:18.183 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=25.39 | totalMs=25.39
2026-03-07 16:17:18.184 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:17:18.184
2026-03-07 16:17:18.191 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.4
2026-03-07 16:17:18.200 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-03-07 16:17:18.208 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.12
2026-03-07 16:17:18.209 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.89 | totalMs=24.89
2026-03-07 16:17:18.209 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:17:18.209
2026-03-07 16:17:18.217 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.28
2026-03-07 16:17:18.225 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-03-07 16:17:18.234 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.19
2026-03-07 16:17:18.234 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.92 | totalMs=24.92
2026-03-07 16:17:18.234 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:17:18.234
2026-03-07 16:17:18.242 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.41
2026-03-07 16:17:18.250 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.95
2026-03-07 16:17:18.259 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.03
2026-03-07 16:17:18.259 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.68 | totalMs=24.68
2026-03-07 16:17:18.259 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:17:18.259
2026-03-07 16:17:18.267 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.34
2026-03-07 16:17:18.276 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.06
2026-03-07 16:17:18.284 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.09
2026-03-07 16:17:18.284 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.68 | totalMs=24.68
2026-03-07 16:17:18.851 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:17:18.851
2026-03-07 16:17:18.865 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=13.72
2026-03-07 16:17:18.865 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=14.42 | totalMs=14.42
2026-03-07 16:17:20.166 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:17:20.166
2026-03-07 16:17:38.861 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:17:38.861
2026-03-07 16:17:38.879 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=17.12
2026-03-07 16:17:38.882 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=21.08 | totalMs=21.08
2026-03-07 16:17:38.886 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:17:38.886
2026-03-07 16:17:38.916 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=30.02
2026-03-07 16:17:38.929 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=43.21 | totalMs=43.21
2026-03-07 16:17:38.929 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:17:38.929
2026-03-07 16:17:38.938 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-03-07 16:17:38.938 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=8.92 | totalMs=8.92
2026-03-07 16:17:38.939 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:17:38.939
2026-03-07 16:17:38.946 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.43
2026-03-07 16:17:38.947 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=8.04 | totalMs=8.04
2026-03-07 16:17:39.286 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:17:39.286
2026-03-07 16:17:39.302 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.52
2026-03-07 16:17:39.310 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-03-07 16:17:39.318 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-07 16:17:39.327 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-03-07 16:17:39.335 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=8.19
2026-03-07 16:17:39.372 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=36.04
2026-03-07 16:17:39.372 | step 3 | route=IT_Ticket | empId=60438 | apiMs=86.13 | totalMs=86.13
2026-03-07 16:17:39.372 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:17:39.372
2026-03-07 16:17:39.374 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-07 16:17:39.375 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-07 16:17:39.377 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-07 16:17:39.377 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.83 | totalMs=4.83
2026-03-07 16:23:26.000 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:23:26.000
2026-03-07 16:23:26.027 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=25.8
2026-03-07 16:23:26.029 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-07 16:23:26.031 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-07 16:23:26.032 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-07 16:23:26.034 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-07 16:23:26.073 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=38.88
2026-03-07 16:23:26.073 | step 3 | route=IT_Ticket | empId=56407 | apiMs=72.65 | totalMs=72.65
2026-03-07 16:23:26.074 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:23:26.074
2026-03-07 16:23:26.075 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-07 16:23:26.077 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-07 16:23:26.078 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-07 16:23:26.078 | step 3 | route=IT_Ticket | empId=56407 | apiMs=4.86 | totalMs=4.86
2026-03-07 16:23:35.340 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56407 | query called at=16:23:35.340
2026-03-07 16:23:35.759 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=418.09
2026-03-07 16:23:35.759 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56407 | apiMs=418.96 | totalMs=418.96
2026-03-07 16:23:45.556 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query called at=16:23:45.556
2026-03-07 16:23:45.567 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-03-07 16:23:45.571 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56407 | apiMs=15.05 | totalMs=15.05
2026-03-07 16:35:29.971 | step 1 | route=IT_TicketPost | empId=56407 | query called at=16:35:29.971
2026-03-07 16:35:30.006 | step 2 | route=IT_TicketPost | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=34.8
2026-03-07 16:35:30.010 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=38.96 | totalMs=38.96
2026-03-07 16:35:30.013 | step 1 | route=IT_TicketPost | empId=56407 | query called at=16:35:30.013
2026-03-07 16:35:30.052 | step 2 | route=IT_TicketPost | empId=56407 | query=IT_Ticket_Save_SPOC | queryMs=39.02
2026-03-07 16:35:30.063 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=49.98 | totalMs=49.98
2026-03-07 16:35:30.063 | step 1 | route=IT_TicketPost | empId=56407 | query called at=16:35:30.063
2026-03-07 16:35:30.065 | step 2 | route=IT_TicketPost | empId=56407 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-07 16:35:30.066 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=2.43 | totalMs=2.43
2026-03-07 16:35:30.066 | step 1 | route=IT_TicketPost | empId=56407 | query called at=16:35:30.066
2026-03-07 16:35:30.068 | step 2 | route=IT_TicketPost | empId=56407 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-07 16:35:30.068 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=1.80 | totalMs=1.80
2026-03-07 16:35:30.291 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:35:30.291
2026-03-07 16:35:30.302 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-07 16:35:30.303 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-07 16:35:30.305 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-07 16:35:30.306 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-07 16:35:30.329 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=22.4
2026-03-07 16:35:30.358 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=28.03
2026-03-07 16:35:30.358 | step 3 | route=IT_Ticket | empId=56407 | apiMs=66.42 | totalMs=66.42
2026-03-07 16:35:30.358 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:35:30.358
2026-03-07 16:35:30.376 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=17.45
2026-03-07 16:35:30.378 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-07 16:35:30.379 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-07 16:35:30.379 | step 3 | route=IT_Ticket | empId=56407 | apiMs=20.94 | totalMs=20.94
2026-03-07 16:35:45.260 | step 1 | route=IT_Ticket | empId=67856 | query called at=16:35:45.260
2026-03-07 16:35:45.270 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-07 16:35:45.275 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-07 16:35:45.280 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-07 16:35:45.281 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-07 16:35:45.282 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-07 16:35:45.316 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=33.62
2026-03-07 16:35:45.317 | step 3 | route=IT_Ticket | empId=67856 | apiMs=56.78 | totalMs=56.78
2026-03-07 16:35:45.317 | step 1 | route=IT_Ticket | empId=67856 | query called at=16:35:45.317
2026-03-07 16:35:45.318 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-07 16:35:45.320 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-07 16:35:45.321 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-07 16:35:45.321 | step 3 | route=IT_Ticket | empId=67856 | apiMs=4.23 | totalMs=4.23
2026-03-07 16:35:52.998 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67856 | query called at=16:35:52.998
2026-03-07 16:35:53.121 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=123.12
2026-03-07 16:35:53.125 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67856 | apiMs=126.90 | totalMs=126.90
2026-03-07 16:35:58.353 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=16:35:58.353
2026-03-07 16:35:58.363 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.15
2026-03-07 16:35:58.367 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=13.35 | totalMs=13.35
2026-03-07 16:37:09.915 | step 1 | route=IT_TicketPost | empId=67856 | query called at=16:37:09.915
2026-03-07 16:37:09.926 | step 2 | route=IT_TicketPost | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-07 16:37:09.926 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=11.05 | totalMs=11.05
2026-03-07 16:37:09.927 | step 1 | route=IT_TicketPost | empId=67856 | query called at=16:37:09.927
2026-03-07 16:37:09.930 | step 2 | route=IT_TicketPost | empId=67856 | query=IT_Ticket_Save_SPOC | queryMs=3.1
2026-03-07 16:37:09.932 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=5.42 | totalMs=5.42
2026-03-07 16:37:09.933 | step 1 | route=IT_TicketPost | empId=67856 | query called at=16:37:09.933
2026-03-07 16:37:09.935 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-07 16:37:09.935 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=2.45 | totalMs=2.45
2026-03-07 16:37:09.935 | step 1 | route=IT_TicketPost | empId=67856 | query called at=16:37:09.935
2026-03-07 16:37:09.937 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-07 16:37:09.937 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=1.73 | totalMs=1.73
2026-03-07 16:37:10.159 | step 1 | route=IT_Ticket | empId=67856 | query called at=16:37:10.159
2026-03-07 16:37:10.169 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-07 16:37:10.171 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-07 16:37:10.172 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-07 16:37:10.174 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-07 16:37:10.175 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-07 16:37:10.211 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=35.09
2026-03-07 16:37:10.211 | step 3 | route=IT_Ticket | empId=67856 | apiMs=52.19 | totalMs=52.19
2026-03-07 16:37:10.211 | step 1 | route=IT_Ticket | empId=67856 | query called at=16:37:10.211
2026-03-07 16:37:10.251 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=39.32
2026-03-07 16:37:10.302 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=50.51
2026-03-07 16:37:10.323 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=21.24
2026-03-07 16:37:10.324 | step 3 | route=IT_Ticket | empId=67856 | apiMs=112.29 | totalMs=112.29
2026-03-07 16:40:04.344 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:40:04.344
2026-03-07 16:40:04.405 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=60.12
2026-03-07 16:40:04.408 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=64.23 | totalMs=64.23
2026-03-07 16:40:04.780 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:40:04.780
2026-03-07 16:40:13.671 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:40:13.671
2026-03-07 16:40:13.703 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=31.43
2026-03-07 16:40:13.709 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=37.09 | totalMs=37.09
2026-03-07 16:40:13.715 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (34771, 5, bill, 1, 4, 9549, 2026-03-07).
2026-03-07 16:40:13.939 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:40:13.939
2026-03-07 16:40:13.957 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=17.44
2026-03-07 16:40:13.958 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=18.20 | totalMs=18.20
2026-03-07 16:40:14.287 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:40:14.287
2026-03-07 16:41:44.297 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:41:44.297
2026-03-07 16:41:44.319 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=21.39
2026-03-07 16:41:44.322 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=25.67 | totalMs=25.67
2026-03-07 16:41:45.591 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:41:45.591
2026-03-07 16:41:48.871 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:41:48.871
2026-03-07 16:41:48.896 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=25.14
2026-03-07 16:41:48.898 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=27.78 | totalMs=27.78
2026-03-07 16:41:48.899 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:41:48.899
2026-03-07 16:41:48.901 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-07 16:41:48.902 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-07 16:41:48.903 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-07 16:41:48.904 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.91 | totalMs=4.91
2026-03-07 16:41:51.055 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:41:51.055
2026-03-07 16:41:51.077 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=21.36
2026-03-07 16:41:51.080 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=25.18 | totalMs=25.18
2026-03-07 16:41:51.593 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:41:51.593
2026-03-07 16:50:01.967 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:50:01.967
2026-03-07 16:50:02.001 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=32.88
2026-03-07 16:50:02.006 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-07 16:50:02.011 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-07 16:50:02.012 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-07 16:50:02.034 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=21.79
2026-03-07 16:50:02.074 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=39.18
2026-03-07 16:50:02.074 | step 3 | route=IT_Ticket | empId=57185 | apiMs=106.95 | totalMs=106.95
2026-03-07 16:50:02.075 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:50:02.075
2026-03-07 16:50:02.092 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=17.08
2026-03-07 16:50:02.093 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-07 16:50:02.095 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-07 16:50:02.095 | step 3 | route=IT_Ticket | empId=57185 | apiMs=20.21 | totalMs=20.21
2026-03-07 16:50:12.876 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=16:50:12.876
2026-03-07 16:50:13.275 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=398.26
2026-03-07 16:50:13.275 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=399.08 | totalMs=399.08
2026-03-07 16:50:15.959 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=16:50:15.959
2026-03-07 16:50:15.970 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-03-07 16:50:15.974 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=15.21 | totalMs=15.21
2026-03-07 16:50:57.319 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:50:57.319
2026-03-07 16:50:57.329 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-07 16:50:57.329 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=10.74 | totalMs=10.74
2026-03-07 16:50:57.330 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:50:57.330
2026-03-07 16:50:57.337 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=7.3
2026-03-07 16:50:57.339 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=9.25 | totalMs=9.25
2026-03-07 16:50:57.339 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:50:57.339
2026-03-07 16:50:57.356 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.81
2026-03-07 16:50:57.357 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=17.39 | totalMs=17.39
2026-03-07 16:50:57.357 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:50:57.357
2026-03-07 16:50:57.358 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-07 16:50:57.358 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.39 | totalMs=1.39
2026-03-07 16:50:57.742 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:50:57.742
2026-03-07 16:50:57.752 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-07 16:50:57.754 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-07 16:50:57.756 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-07 16:50:57.757 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-07 16:50:57.759 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-07 16:50:57.793 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=34.38
2026-03-07 16:50:57.794 | step 3 | route=IT_Ticket | empId=57185 | apiMs=51.83 | totalMs=51.83
2026-03-07 16:50:57.794 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:50:57.794
2026-03-07 16:50:57.796 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-07 16:50:57.797 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-07 16:50:57.798 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-07 16:50:57.799 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.58 | totalMs=4.58
2026-03-07 16:51:25.330 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=16:51:25.330
2026-03-07 16:51:25.416 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=85.54
2026-03-07 16:51:25.421 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=91.39 | totalMs=91.39
2026-03-07 16:51:28.315 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=16:51:28.315
2026-03-07 16:51:28.325 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-07 16:51:28.326 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=10.87 | totalMs=10.87
2026-03-07 16:51:37.783 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:51:37.783
2026-03-07 16:51:37.794 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-07 16:51:37.794 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=10.81 | totalMs=10.81
2026-03-07 16:51:37.795 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:51:37.795
2026-03-07 16:51:37.798 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=2.81
2026-03-07 16:51:37.804 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=9.61 | totalMs=9.61
2026-03-07 16:51:37.805 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:51:37.805
2026-03-07 16:51:37.806 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-07 16:51:37.807 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.01 | totalMs=2.01
2026-03-07 16:51:37.807 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:51:37.807
2026-03-07 16:51:37.808 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-07 16:51:37.809 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.60 | totalMs=1.60
2026-03-07 16:51:38.277 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:51:38.277
2026-03-07 16:51:38.288 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-07 16:51:38.290 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-07 16:51:38.291 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-07 16:51:38.293 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-07 16:51:38.294 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-07 16:51:38.328 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.05
2026-03-07 16:51:38.328 | step 3 | route=IT_Ticket | empId=61350 | apiMs=50.68 | totalMs=50.68
2026-03-07 16:51:38.328 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:51:38.328
2026-03-07 16:51:38.330 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-07 16:51:38.332 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-07 16:51:38.333 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-07 16:51:38.334 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.02 | totalMs=5.02
2026-03-07 16:51:44.960 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:51:44.960
2026-03-07 16:51:44.971 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-07 16:51:44.972 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-07 16:51:44.974 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-07 16:51:44.975 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-07 16:51:44.976 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-07 16:51:45.009 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=32.66
2026-03-07 16:51:45.010 | step 3 | route=IT_Ticket | empId=62399 | apiMs=49.20 | totalMs=49.20
2026-03-07 16:51:45.010 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:51:45.010
2026-03-07 16:51:45.011 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-07 16:51:45.012 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-07 16:51:45.014 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-07 16:51:45.014 | step 3 | route=IT_Ticket | empId=62399 | apiMs=3.78 | totalMs=3.78
2026-03-07 16:51:50.548 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=16:51:50.548
2026-03-07 16:51:50.776 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=227.69
2026-03-07 16:51:50.780 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=231.80 | totalMs=231.80
2026-03-07 16:51:52.336 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=16:51:52.336
2026-03-07 16:51:52.349 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=13.08
2026-03-07 16:51:52.353 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=17.09 | totalMs=17.09
2026-03-07 16:52:07.864 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=16:52:07.864
2026-03-07 16:52:07.920 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.56
2026-03-07 16:52:07.920 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=55.55 | totalMs=55.55
2026-03-07 16:52:10.464 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=16:52:10.464
2026-03-07 16:52:10.474 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-07 16:52:10.478 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.66 | totalMs=14.66
2026-03-07 16:52:12.224 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:52:12.224
2026-03-07 16:52:12.234 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-07 16:52:12.235 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=10.65 | totalMs=10.65
2026-03-07 16:52:12.235 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:52:12.235
2026-03-07 16:52:12.238 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=2.2
2026-03-07 16:52:12.240 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=4.36 | totalMs=4.36
2026-03-07 16:52:12.240 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:52:12.240
2026-03-07 16:52:12.242 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-07 16:52:12.242 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.30 | totalMs=2.30
2026-03-07 16:52:12.243 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:52:12.243
2026-03-07 16:52:12.244 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-07 16:52:12.245 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.03 | totalMs=2.03
2026-03-07 16:52:12.653 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:52:12.653
2026-03-07 16:52:12.664 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-07 16:52:12.666 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-07 16:52:12.667 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-07 16:52:12.669 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-07 16:52:12.670 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-07 16:52:12.705 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=34.16
2026-03-07 16:52:12.705 | step 3 | route=IT_Ticket | empId=62399 | apiMs=51.91 | totalMs=51.91
2026-03-07 16:52:12.706 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:52:12.706
2026-03-07 16:52:12.707 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-07 16:52:12.708 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-07 16:52:12.710 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-07 16:52:12.710 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.49 | totalMs=4.49
2026-03-07 16:52:20.655 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:52:20.655
2026-03-07 16:52:20.665 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-07 16:52:20.665 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=10.92 | totalMs=10.92
2026-03-07 16:52:20.666 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:52:20.666
2026-03-07 16:52:20.669 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=3.15
2026-03-07 16:52:20.671 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=5.26 | totalMs=5.26
2026-03-07 16:52:20.672 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:52:20.672
2026-03-07 16:52:20.673 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-07 16:52:20.673 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.97 | totalMs=1.97
2026-03-07 16:52:20.674 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:52:20.674
2026-03-07 16:52:20.675 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-07 16:52:20.676 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.62 | totalMs=1.62
2026-03-07 16:52:20.957 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:52:20.957
2026-03-07 16:52:20.967 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-07 16:52:20.969 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-07 16:52:20.970 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-07 16:52:20.972 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-07 16:52:20.973 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-07 16:52:21.006 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.13
2026-03-07 16:52:21.007 | step 3 | route=IT_Ticket | empId=61350 | apiMs=49.75 | totalMs=49.75
2026-03-07 16:52:21.007 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:52:21.007
2026-03-07 16:52:21.008 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-07 16:52:21.010 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-07 16:52:21.011 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-07 16:52:21.011 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.32 | totalMs=4.32
2026-03-07 16:52:34.499 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=16:52:34.499
2026-03-07 16:52:34.558 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=57.87
2026-03-07 16:52:34.561 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=61.65 | totalMs=61.65
2026-03-07 16:52:36.895 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=16:52:36.895
2026-03-07 16:52:36.936 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=39.88
2026-03-07 16:52:36.940 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=44.07 | totalMs=44.07
2026-03-07 16:52:41.054 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:52:41.054
2026-03-07 16:52:41.102 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=46.95
2026-03-07 16:52:41.105 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=51.00 | totalMs=51.00
2026-03-07 16:52:41.851 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:52:41.851
2026-03-07 16:52:43.718 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:52:43.718
2026-03-07 16:52:43.741 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=22.43
2026-03-07 16:52:43.745 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=26.81 | totalMs=26.81
2026-03-07 16:52:43.748 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:52:43.748
2026-03-07 16:52:43.776 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=24.63
2026-03-07 16:52:43.778 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=29.54 | totalMs=29.54
2026-03-07 16:52:43.778 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:52:43.778
2026-03-07 16:52:43.780 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-07 16:52:43.780 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.20 | totalMs=2.20
2026-03-07 16:52:43.781 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:52:43.781
2026-03-07 16:52:43.782 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-07 16:52:43.782 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.65 | totalMs=1.65
2026-03-07 16:52:44.106 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:52:44.106
2026-03-07 16:52:44.117 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-07 16:52:44.119 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-07 16:52:44.120 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-07 16:52:44.122 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-07 16:52:44.123 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-07 16:52:44.148 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=25.23
2026-03-07 16:52:44.149 | step 3 | route=IT_Ticket | empId=61350 | apiMs=42.18 | totalMs=42.18
2026-03-07 16:52:44.149 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:52:44.149
2026-03-07 16:52:44.150 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-07 16:52:44.152 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-07 16:52:44.153 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-07 16:52:44.153 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.04 | totalMs=4.04
2026-03-07 16:52:49.585 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:52:49.585
2026-03-07 16:52:49.789 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=203.36
2026-03-07 16:52:49.808 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=14.04
2026-03-07 16:52:49.813 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=228.17 | totalMs=228.17
2026-03-07 16:52:49.816 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:52:49.816
2026-03-07 16:52:49.818 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-07 16:52:49.819 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-07 16:52:49.820 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-07 16:52:49.821 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.46 | totalMs=4.46
2026-03-07 16:52:49.821 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:52:49.821
2026-03-07 16:52:49.822 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-07 16:52:49.824 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-07 16:52:49.825 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-07 16:52:49.825 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.19 | totalMs=4.19
2026-03-07 16:52:50.073 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:52:50.073
2026-03-07 16:52:50.094 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=20.19
2026-03-07 16:52:50.094 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=20.88 | totalMs=20.88
2026-03-07 16:52:51.054 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:52:51.054
2026-03-07 16:52:55.638 | step 5 | route=dashboard | empId=Gnt0042 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-07 16:59:21.488 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=16:59:21.488
2026-03-07 16:59:21.510 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.06
2026-03-07 16:59:21.513 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=24.93 | totalMs=24.93
2026-03-07 16:59:21.914 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:59:21.914
2026-03-07 16:59:28.224 | step 1 | route=IT_Ticket | empId=68488 | query called at=16:59:28.224
2026-03-07 16:59:28.235 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-07 16:59:28.237 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-07 16:59:28.238 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-07 16:59:28.240 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-07 16:59:28.242 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.72
2026-03-07 16:59:28.277 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=35
2026-03-07 16:59:28.277 | step 3 | route=IT_Ticket | empId=68488 | apiMs=53.19 | totalMs=53.19
2026-03-07 16:59:28.278 | step 1 | route=IT_Ticket | empId=68488 | query called at=16:59:28.278
2026-03-07 16:59:28.280 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-03-07 16:59:28.281 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-07 16:59:28.282 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-07 16:59:28.283 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.94 | totalMs=4.94
2026-03-07 17:00:49.243 | step 1 | route=IT_Ticket | empId=22162 | query called at=17:00:49.243
2026-03-07 17:00:49.254 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-07 17:00:49.259 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-07 17:00:49.263 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-07 17:00:49.265 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-07 17:00:49.267 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-07 17:00:49.301 | step 2 | route=IT_Ticket | empId=22162 | query=VMS_Comp_login_proc | queryMs=33.99
2026-03-07 17:00:49.301 | step 3 | route=IT_Ticket | empId=22162 | apiMs=58.65 | totalMs=58.65
2026-03-07 17:00:49.302 | step 1 | route=IT_Ticket | empId=22162 | query called at=17:00:49.302
2026-03-07 17:00:49.303 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-07 17:00:49.305 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-07 17:00:49.306 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-07 17:00:49.306 | step 3 | route=IT_Ticket | empId=22162 | apiMs=4.54 | totalMs=4.54
2026-03-07 17:00:54.195 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=17:00:54.195
2026-03-07 17:00:54.216 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=20.85
2026-03-07 17:00:54.220 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=25.13 | totalMs=25.13
2026-03-07 17:00:54.578 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:00:54.578
2026-03-07 17:00:58.998 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=17:00:58.998
2026-03-07 17:00:59.200 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=IT_Ticket_Update_SPOC | queryMs=201.5
2026-03-07 17:00:59.216 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=218.50 | totalMs=218.50
2026-03-07 17:00:59.220 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=17:00:59.220
2026-03-07 17:00:59.224 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-07 17:00:59.225 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-07 17:00:59.226 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-07 17:00:59.226 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=6.63 | totalMs=6.63
2026-03-07 17:00:59.458 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=17:00:59.458
2026-03-07 17:00:59.486 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=27.25
2026-03-07 17:00:59.486 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=27.97 | totalMs=27.97
2026-03-07 17:00:59.813 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:00:59.813
2026-03-07 17:01:03.128 | step 1 | route=Ticket_Entry_SPOC_Module | empId=22162 | query called at=17:01:03.128
2026-03-07 17:01:03.359 | step 2 | route=Ticket_Entry_SPOC_Module | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=230.76
2026-03-07 17:01:03.363 | step 3 | route=Ticket_Entry_SPOC_Module | empId=22162 | apiMs=234.98 | totalMs=234.98
2026-03-07 17:01:35.445 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=22162 | query called at=17:01:35.445
2026-03-07 17:01:35.457 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-03-07 17:01:35.463 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=22162 | apiMs=17.87 | totalMs=17.87
2026-03-07 17:02:08.702 | step 1 | route=IT_TicketPost | empId=22162 | query called at=17:02:08.702
2026-03-07 17:02:08.713 | step 2 | route=IT_TicketPost | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-07 17:02:08.717 | step 3 | route=IT_TicketPost | empId=22162 | apiMs=14.36 | totalMs=14.36
2026-03-07 17:02:08.720 | step 1 | route=IT_TicketPost | empId=22162 | query called at=17:02:08.720
2026-03-07 17:02:09.077 | step 2 | route=IT_TicketPost | empId=22162 | query=IT_Ticket_Save_SPOC | queryMs=356.65
2026-03-07 17:02:09.125 | step 3 | route=IT_TicketPost | empId=22162 | apiMs=404.87 | totalMs=404.87
2026-03-07 17:02:09.125 | step 1 | route=IT_TicketPost | empId=22162 | query called at=17:02:09.125
2026-03-07 17:02:09.127 | step 2 | route=IT_TicketPost | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-07 17:02:09.128 | step 3 | route=IT_TicketPost | empId=22162 | apiMs=2.46 | totalMs=2.46
2026-03-07 17:02:12.849 | step 1 | route=IT_Ticket | empId=51120 | query called at=17:02:12.849
2026-03-07 17:02:12.863 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=13.41
2026-03-07 17:02:12.875 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.33
2026-03-07 17:02:12.883 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=5.02
2026-03-07 17:02:12.892 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-03-07 17:02:12.900 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=8.39
2026-03-07 17:02:12.936 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=35.34
2026-03-07 17:02:12.936 | step 3 | route=IT_Ticket | empId=51120 | apiMs=87.37 | totalMs=87.37
2026-03-07 17:02:12.937 | step 1 | route=IT_Ticket | empId=51120 | query called at=17:02:12.937
2026-03-07 17:02:12.945 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.36
2026-03-07 17:02:12.953 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-03-07 17:02:12.961 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-03-07 17:02:12.961 | step 3 | route=IT_Ticket | empId=51120 | apiMs=24.52 | totalMs=24.52
2026-03-07 17:02:14.335 | step 1 | route=IT_Ticket | empId=22162 | query called at=17:02:14.335
2026-03-07 17:02:14.346 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-07 17:02:14.350 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-07 17:02:14.351 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-07 17:02:14.352 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-07 17:02:14.354 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-07 17:02:14.388 | step 2 | route=IT_Ticket | empId=22162 | query=VMS_Comp_login_proc | queryMs=33.72
2026-03-07 17:02:14.388 | step 3 | route=IT_Ticket | empId=22162 | apiMs=52.48 | totalMs=52.48
2026-03-07 17:02:14.388 | step 1 | route=IT_Ticket | empId=22162 | query called at=17:02:14.388
2026-03-07 17:02:14.390 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-07 17:02:14.391 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-07 17:02:14.392 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-07 17:02:14.392 | step 3 | route=IT_Ticket | empId=22162 | apiMs=4.08 | totalMs=4.08
2026-03-07 17:02:24.312 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=17:02:24.312
2026-03-07 17:02:24.587 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=274.38
2026-03-07 17:02:24.591 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=278.71 | totalMs=278.71
2026-03-07 17:02:41.647 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=17:02:41.647
2026-03-07 17:02:41.659 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-03-07 17:02:41.664 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=17.53 | totalMs=17.53
2026-03-07 17:03:09.630 | step 1 | route=IT_TicketPost | empId=51120 | query called at=17:03:09.630
2026-03-07 17:03:09.643 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.91
2026-03-07 17:03:09.647 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=16.35 | totalMs=16.35
2026-03-07 17:03:09.650 | step 1 | route=IT_TicketPost | empId=51120 | query called at=17:03:09.650
2026-03-07 17:03:09.667 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=15.89
2026-03-07 17:03:09.668 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=17.91 | totalMs=17.91
2026-03-07 17:03:09.669 | step 1 | route=IT_TicketPost | empId=51120 | query called at=17:03:09.669
2026-03-07 17:03:09.670 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-07 17:03:09.671 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.20 | totalMs=2.20
2026-03-07 17:03:09.671 | step 1 | route=IT_TicketPost | empId=51120 | query called at=17:03:09.671
2026-03-07 17:03:09.672 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-07 17:03:09.673 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.50 | totalMs=1.50
2026-03-07 17:03:12.544 | step 1 | route=IT_Ticket | empId=51120 | query called at=17:03:12.544
2026-03-07 17:03:12.554 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-07 17:03:12.559 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-07 17:03:12.563 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-07 17:03:12.565 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-07 17:03:12.567 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-07 17:03:12.601 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=34.01
2026-03-07 17:03:12.601 | step 3 | route=IT_Ticket | empId=51120 | apiMs=57.61 | totalMs=57.61
2026-03-07 17:03:12.602 | step 1 | route=IT_Ticket | empId=51120 | query called at=17:03:12.602
2026-03-07 17:03:12.603 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-07 17:03:12.605 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-07 17:03:12.606 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-07 17:03:12.606 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.76 | totalMs=4.76
2026-03-07 17:05:13.436 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=17:05:13.436
2026-03-07 17:05:13.496 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=59.52
2026-03-07 17:05:13.500 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=64.16 | totalMs=64.16
2026-03-07 17:05:14.020 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:14.020
2026-03-07 17:05:21.347 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=17:05:21.347
2026-03-07 17:05:21.392 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=45.03
2026-03-07 17:05:21.400 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=1.96
2026-03-07 17:05:21.404 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=57.85 | totalMs=57.85
2026-03-07 17:05:21.408 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=17:05:21.408
2026-03-07 17:05:21.410 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-03-07 17:05:21.411 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-07 17:05:21.413 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-07 17:05:21.413 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=5.35 | totalMs=5.35
2026-03-07 17:05:25.065 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=17:05:25.065
2026-03-07 17:05:25.067 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-07 17:05:25.072 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-07 17:05:25.076 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-07 17:05:25.079 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=14.40 | totalMs=14.40
2026-03-07 17:05:25.480 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=17:05:25.480
2026-03-07 17:05:25.500 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=19.85
2026-03-07 17:05:25.503 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=23.59 | totalMs=23.59
2026-03-07 17:05:26.642 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=17:05:26.642
2026-03-07 17:05:26.658 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=15.07
2026-03-07 17:05:26.658 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=15.85 | totalMs=15.85
2026-03-07 17:05:27.349 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:27.349
2026-03-07 17:05:27.939 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:27.939
2026-03-07 17:05:34.257 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=17:05:34.257
2026-03-07 17:05:34.283 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=26.15
2026-03-07 17:05:34.302 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=44.70 | totalMs=44.70
2026-03-07 17:05:34.305 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=17:05:34.305
2026-03-07 17:05:34.307 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-07 17:05:34.308 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-07 17:05:34.309 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-07 17:05:34.310 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=4.85 | totalMs=4.85
2026-03-07 17:05:38.583 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=17:05:38.583
2026-03-07 17:05:38.599 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=15.42
2026-03-07 17:05:38.602 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=19.55 | totalMs=19.55
2026-03-07 17:05:39.306 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=17:05:39.306
2026-03-07 17:05:39.317 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=10.54
2026-03-07 17:05:39.319 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=13.18 | totalMs=13.18
2026-03-07 17:05:39.325 | step 5 | route=SPOC_Entry_Save | empId=56832 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (37452).
2026-03-07 17:05:39.785 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=17:05:39.785
2026-03-07 17:05:39.801 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=15.06
2026-03-07 17:05:39.801 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=15.88 | totalMs=15.88
2026-03-07 17:05:40.236 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:40.236
2026-03-07 17:05:40.595 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:40.595
2026-03-07 17:08:42.356 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=17:08:42.356
2026-03-07 17:08:42.377 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=20.23
2026-03-07 17:08:42.378 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=21.14 | totalMs=21.14
2026-03-07 17:08:42.786 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:08:42.786
2026-03-07 17:08:47.791 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=17:08:47.791
2026-03-07 17:08:47.818 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=25.92
2026-03-07 17:08:47.836 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=44.93 | totalMs=44.93
2026-03-07 17:08:47.837 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=17:08:47.837
2026-03-07 17:08:47.839 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-07 17:08:47.840 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-07 17:08:47.842 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-07 17:08:47.842 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=5.21 | totalMs=5.21
2026-03-07 17:08:52.693 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=17:08:52.693
2026-03-07 17:08:52.710 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=16.06
2026-03-07 17:08:52.713 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=19.82 | totalMs=19.82
2026-03-07 17:08:53.099 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:08:53.099
2026-03-07 17:14:03.164 | step 1 | route=IT_Ticket | empId=46290 | query called at=17:14:03.164
2026-03-07 17:14:03.186 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=21.38
2026-03-07 17:14:03.190 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-07 17:14:03.195 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-07 17:14:03.196 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-07 17:14:03.207 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=10.98
2026-03-07 17:14:03.225 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=17.81
2026-03-07 17:14:03.226 | step 3 | route=IT_Ticket | empId=46290 | apiMs=61.88 | totalMs=61.88
2026-03-07 17:14:03.226 | step 1 | route=IT_Ticket | empId=46290 | query called at=17:14:03.226
2026-03-07 17:14:03.235 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=8.98
2026-03-07 17:14:03.236 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-07 17:14:03.238 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-07 17:14:03.238 | step 3 | route=IT_Ticket | empId=46290 | apiMs=11.67 | totalMs=11.67
2026-03-07 17:14:08.921 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=17:14:08.921
2026-03-07 17:14:09.235 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=313.39
2026-03-07 17:14:09.240 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=318.61 | totalMs=318.61
2026-03-07 17:14:10.435 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=17:14:10.435
2026-03-07 17:14:10.469 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=33.56
2026-03-07 17:14:10.474 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=38.46 | totalMs=38.46
2026-03-07 17:14:53.302 | step 1 | route=IT_TicketPost | empId=46290 | query called at=17:14:53.302
2026-03-07 17:14:53.313 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-07 17:14:53.317 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=14.29 | totalMs=14.29
2026-03-07 17:14:53.320 | step 1 | route=IT_TicketPost | empId=46290 | query called at=17:14:53.320
2026-03-07 17:14:53.339 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=19.14
2026-03-07 17:14:53.342 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=22.03 | totalMs=22.03
2026-03-07 17:14:53.342 | step 1 | route=IT_TicketPost | empId=46290 | query called at=17:14:53.342
2026-03-07 17:14:53.358 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.88
2026-03-07 17:14:53.359 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=16.55 | totalMs=16.55
2026-03-07 17:14:57.229 | step 1 | route=IT_Ticket | empId=46290 | query called at=17:14:57.229
2026-03-07 17:14:57.239 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-03-07 17:14:57.243 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-07 17:14:57.244 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-07 17:14:57.246 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-07 17:14:57.247 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-07 17:14:57.287 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=39.22
2026-03-07 17:14:57.287 | step 3 | route=IT_Ticket | empId=46290 | apiMs=58.59 | totalMs=58.59
2026-03-07 17:14:57.288 | step 1 | route=IT_Ticket | empId=46290 | query called at=17:14:57.288
2026-03-07 17:14:57.289 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-07 17:14:57.291 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-07 17:14:57.292 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-07 17:14:57.292 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.77 | totalMs=4.77
2026-03-07 17:23:09.191 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:23:09.191
2026-03-07 17:23:09.226 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=34.44
2026-03-07 17:23:09.232 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-07 17:23:09.237 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-07 17:23:09.238 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-07 17:23:09.251 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=12.22
2026-03-07 17:23:09.271 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=19.87
2026-03-07 17:23:09.271 | step 3 | route=IT_Ticket | empId=60083 | apiMs=80.55 | totalMs=80.55
2026-03-07 17:23:09.272 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:23:09.272
2026-03-07 17:23:09.282 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=9.82
2026-03-07 17:23:09.283 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-07 17:23:09.284 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-07 17:23:09.284 | step 3 | route=IT_Ticket | empId=60083 | apiMs=12.59 | totalMs=12.59
2026-03-07 17:23:31.458 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=17:23:31.458
2026-03-07 17:23:31.877 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=417.93
2026-03-07 17:23:31.881 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=422.35 | totalMs=422.35
2026-03-07 17:23:39.214 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=17:23:39.214
2026-03-07 17:23:39.435 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=220.6
2026-03-07 17:23:39.439 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=224.56 | totalMs=224.56
2026-03-07 17:23:41.645 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=17:23:41.645
2026-03-07 17:23:41.655 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-07 17:23:41.659 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=13.81 | totalMs=13.81
2026-03-07 17:30:32.616 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:30:32.616
2026-03-07 17:30:32.628 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-03-07 17:30:32.632 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=16.04 | totalMs=16.04
2026-03-07 17:30:32.636 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:30:32.636
2026-03-07 17:30:32.646 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=9.77
2026-03-07 17:30:32.648 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=12.43 | totalMs=12.43
2026-03-07 17:30:32.648 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:30:32.648
2026-03-07 17:30:32.651 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-07 17:30:32.651 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=2.47 | totalMs=2.47
2026-03-07 17:30:32.912 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:30:32.912
2026-03-07 17:30:32.925 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=12.11
2026-03-07 17:30:32.927 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.78
2026-03-07 17:30:32.929 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-07 17:30:32.930 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-07 17:30:32.943 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=12.57
2026-03-07 17:30:33.001 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=57.54
2026-03-07 17:30:33.001 | step 3 | route=IT_Ticket | empId=60083 | apiMs=89.27 | totalMs=89.27
2026-03-07 17:30:33.002 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:30:33.002
2026-03-07 17:30:33.011 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=9.1
2026-03-07 17:30:33.084 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=72.67
2026-03-07 17:30:33.170 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=85.74
2026-03-07 17:30:33.171 | step 3 | route=IT_Ticket | empId=60083 | apiMs=168.92 | totalMs=168.92
2026-03-07 17:33:56.111 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:33:56.111
2026-03-07 17:33:56.159 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=47.01
2026-03-07 17:33:56.163 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=51.63 | totalMs=51.63
2026-03-07 17:33:56.668 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:33:56.668
2026-03-07 17:34:02.570 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:34:02.570
2026-03-07 17:34:02.614 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=43.45
2026-03-07 17:34:02.924 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=307.31
2026-03-07 17:34:02.930 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=360.43 | totalMs=360.43
2026-03-07 17:34:02.934 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:34:02.934
2026-03-07 17:34:02.940 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-07 17:34:02.941 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-07 17:34:02.942 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-07 17:34:02.942 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.86 | totalMs=7.86
2026-03-07 17:34:05.749 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:34:05.749
2026-03-07 17:34:05.751 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-03-07 17:34:05.757 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-07 17:34:05.761 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-07 17:34:05.765 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=16.31 | totalMs=16.31
2026-03-07 17:34:07.488 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:34:07.488
2026-03-07 17:34:07.502 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=12.9
2026-03-07 17:34:07.502 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=13.66 | totalMs=13.66
2026-03-07 17:34:07.975 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:34:07.975
2026-03-07 17:34:49.840 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:34:49.840
2026-03-07 17:34:49.864 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=23.77
2026-03-07 17:34:49.869 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-07 17:34:49.874 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-07 17:34:49.878 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-07 17:34:49.879 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-07 17:34:49.899 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=19.71
2026-03-07 17:34:49.899 | step 3 | route=IT_Ticket | empId=62399 | apiMs=59.01 | totalMs=59.01
2026-03-07 17:34:49.900 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:34:49.900
2026-03-07 17:34:49.901 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-07 17:34:49.902 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-07 17:34:49.903 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-07 17:34:49.904 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.11 | totalMs=4.11
2026-03-07 17:35:04.528 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=17:35:04.528
2026-03-07 17:35:04.922 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=393.85
2026-03-07 17:35:04.923 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=394.77 | totalMs=394.77
2026-03-07 17:35:08.098 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=17:35:08.098
2026-03-07 17:35:08.110 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.68
2026-03-07 17:35:08.114 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=16.28 | totalMs=16.28
2026-03-07 17:36:17.559 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:36:17.559
2026-03-07 17:36:17.570 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-07 17:36:17.575 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=15.61 | totalMs=15.61
2026-03-07 17:36:17.578 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:36:17.578
2026-03-07 17:36:17.590 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=11.32
2026-03-07 17:36:17.592 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=13.61 | totalMs=13.61
2026-03-07 17:36:17.592 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:36:17.592
2026-03-07 17:36:17.594 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-07 17:36:17.594 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.34 | totalMs=2.34
2026-03-07 17:36:17.595 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:36:17.595
2026-03-07 17:36:17.596 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-07 17:36:17.596 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=1.38 | totalMs=1.38
2026-03-07 17:36:17.830 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:36:17.830
2026-03-07 17:36:17.841 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-07 17:36:17.842 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-07 17:36:17.844 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-07 17:36:17.845 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-07 17:36:17.847 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-07 17:36:17.884 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=37.03
2026-03-07 17:36:17.884 | step 3 | route=IT_Ticket | empId=62399 | apiMs=53.99 | totalMs=53.99
2026-03-07 17:36:17.885 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:36:17.885
2026-03-07 17:36:17.887 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-07 17:36:17.888 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-07 17:36:17.889 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-07 17:36:17.889 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.60 | totalMs=4.60
2026-03-07 17:36:32.762 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:36:32.762
2026-03-07 17:36:32.797 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=34.19
2026-03-07 17:36:32.801 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=39.01 | totalMs=39.01
2026-03-07 17:36:33.286 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:36:33.286
2026-03-07 17:36:37.965 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:36:37.965
2026-03-07 17:36:37.977 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=10.76
2026-03-07 17:36:37.982 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=16.30 | totalMs=16.30
2026-03-07 17:36:37.985 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:36:37.985
2026-03-07 17:36:37.987 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-07 17:36:37.988 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-07 17:36:37.989 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-07 17:36:37.990 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.37 | totalMs=4.37
2026-03-07 17:36:38.217 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:36:38.217
2026-03-07 17:36:38.234 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=16.31
2026-03-07 17:36:38.234 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=17.24 | totalMs=17.24
2026-03-07 17:36:38.627 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:36:38.627
2026-03-07 17:36:40.526 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:36:40.526
2026-03-07 17:37:10.232 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:37:10.232
2026-03-07 17:37:10.242 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-07 17:37:10.248 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-03-07 17:37:10.249 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-07 17:37:10.250 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-07 17:37:10.252 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-07 17:37:10.285 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=33.31
2026-03-07 17:37:10.286 | step 3 | route=IT_Ticket | empId=68488 | apiMs=54.06 | totalMs=54.06
2026-03-07 17:37:10.286 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:37:10.286
2026-03-07 17:37:10.288 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-07 17:37:10.289 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-07 17:37:10.291 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-03-07 17:37:10.291 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.98 | totalMs=4.98
2026-03-07 17:37:20.438 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=17:37:20.438
2026-03-07 17:37:20.575 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=136.25
2026-03-07 17:37:20.576 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=137.16 | totalMs=137.16
2026-03-07 17:37:23.705 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=17:37:23.705
2026-03-07 17:37:23.722 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=16.51
2026-03-07 17:37:23.722 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=17.29 | totalMs=17.29
2026-03-07 17:38:03.110 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:38:03.110
2026-03-07 17:38:03.125 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=14.22
2026-03-07 17:38:03.129 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=18.46 | totalMs=18.46
2026-03-07 17:38:03.132 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:38:03.132
2026-03-07 17:38:03.162 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=29.25
2026-03-07 17:38:03.174 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=42.24 | totalMs=42.24
2026-03-07 17:38:03.175 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:38:03.175
2026-03-07 17:38:03.183 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-03-07 17:38:03.183 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=8.65 | totalMs=8.65
2026-03-07 17:38:03.184 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:38:03.184
2026-03-07 17:38:03.191 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.37
2026-03-07 17:38:03.192 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=7.95 | totalMs=7.95
2026-03-07 17:38:06.392 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:38:06.392
2026-03-07 17:38:06.403 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-07 17:38:06.408 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-07 17:38:06.409 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-07 17:38:06.411 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-07 17:38:06.412 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-07 17:38:06.446 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=33.74
2026-03-07 17:38:06.446 | step 3 | route=IT_Ticket | empId=68488 | apiMs=54.39 | totalMs=54.39
2026-03-07 17:38:06.447 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:38:06.447
2026-03-07 17:38:06.448 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-07 17:38:06.450 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-07 17:38:06.451 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-07 17:38:06.451 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.42 | totalMs=4.42
2026-03-07 17:51:52.353 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=17:51:52.353
2026-03-07 17:51:52.415 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=61.33
2026-03-07 17:51:52.419 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=66.37 | totalMs=66.37
2026-03-07 17:51:53.516 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:51:53.516
2026-03-07 17:54:36.287 | step 1 | route=IT_Ticket | empId=56832 | query called at=17:54:36.287
2026-03-07 17:54:36.310 | step 2 | route=IT_Ticket | empId=56832 | query=KPI_IT_Ticket_Details_New | queryMs=22.92
2026-03-07 17:54:36.312 | step 2 | route=IT_Ticket | empId=56832 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-07 17:54:36.313 | step 2 | route=IT_Ticket | empId=56832 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-07 17:54:36.314 | step 2 | route=IT_Ticket | empId=56832 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-07 17:54:36.326 | step 2 | route=IT_Ticket | empId=56832 | query=Kpi_it_Ticket_Details | queryMs=11.82
2026-03-07 17:54:36.347 | step 2 | route=IT_Ticket | empId=56832 | query=VMS_Comp_login_proc | queryMs=20.3
2026-03-07 17:54:36.347 | step 3 | route=IT_Ticket | empId=56832 | apiMs=60.25 | totalMs=60.25
2026-03-07 17:54:36.348 | step 1 | route=IT_Ticket | empId=56832 | query called at=17:54:36.348
2026-03-07 17:54:36.358 | step 2 | route=IT_Ticket | empId=56832 | query=Kpi_HW_Ticket_Details | queryMs=10.02
2026-03-07 17:54:36.359 | step 2 | route=IT_Ticket | empId=56832 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-07 17:54:36.360 | step 2 | route=IT_Ticket | empId=56832 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-07 17:54:36.360 | step 3 | route=IT_Ticket | empId=56832 | apiMs=12.76 | totalMs=12.76
2026-03-07 17:54:38.472 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:54:38.472
2026-03-07 17:54:44.058 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=17:54:44.058
2026-03-07 17:54:44.085 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=26.55
2026-03-07 17:54:44.089 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=31.19 | totalMs=31.19
2026-03-07 17:54:44.916 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:54:44.916
2026-03-07 17:54:50.361 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:54:50.361
2026-03-07 17:54:50.382 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=20.41
2026-03-07 17:54:50.386 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=24.65 | totalMs=24.65
2026-03-07 17:54:50.956 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:54:50.956
2026-03-07 17:55:14.253 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:55:14.253
2026-03-07 17:55:14.307 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=52.85
2026-03-07 17:55:14.310 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=57.01 | totalMs=57.01
2026-03-07 17:55:14.934 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:55:14.934
2026-03-07 17:55:41.366 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:55:41.366
2026-03-07 17:55:41.423 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=56.67
2026-03-07 17:55:41.432 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.5
2026-03-07 17:55:41.438 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-03-07 17:55:41.440 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=73.81 | totalMs=73.81
2026-03-07 17:55:41.440 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:55:41.440
2026-03-07 17:55:41.442 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-07 17:55:41.444 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-07 17:55:41.445 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-07 17:55:41.445 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.15 | totalMs=5.15
2026-03-07 17:55:44.437 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:55:44.437
2026-03-07 17:55:44.439 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-07 17:55:44.444 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-07 17:55:44.449 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-07 17:55:44.452 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=15.24 | totalMs=15.24
2026-03-07 17:55:45.782 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:55:45.782
2026-03-07 17:55:45.784 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-07 17:55:45.785 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-07 17:55:45.787 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-07 17:55:45.787 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.51 | totalMs=5.51
2026-03-07 17:55:47.434 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:55:47.434
2026-03-07 17:55:47.486 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=52.04
2026-03-07 17:55:47.486 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=52.79 | totalMs=52.79
2026-03-07 17:55:48.551 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:55:48.551
2026-03-07 18:20:11.209 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=18:20:11.209
2026-03-07 18:20:11.267 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=57.39
2026-03-07 18:20:11.271 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=62.23 | totalMs=62.23
2026-03-07 18:20:12.298 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:20:12.298
2026-03-07 19:19:20.489 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=19:19:20.489
2026-03-07 19:19:20.539 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=49.42
2026-03-07 19:19:20.543 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=54.38 | totalMs=54.38
2026-03-07 19:19:21.560 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:19:21.560
2026-03-07 19:19:32.273 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:19:32.273
2026-03-07 19:19:32.463 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=190.38
2026-03-07 19:19:32.471 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-03-07 19:19:32.478 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.55
2026-03-07 19:19:32.497 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=13.34
2026-03-07 19:19:32.498 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=225.90 | totalMs=225.90
2026-03-07 19:19:32.499 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:19:32.499
2026-03-07 19:19:32.501 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-07 19:19:32.502 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-07 19:19:32.504 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-07 19:19:32.504 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.23 | totalMs=5.23
2026-03-07 19:19:32.504 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:19:32.504
2026-03-07 19:19:32.506 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-07 19:19:32.507 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-07 19:19:32.509 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-07 19:19:32.509 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.48 | totalMs=4.48
2026-03-07 19:19:32.509 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:19:32.509
2026-03-07 19:19:32.511 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-07 19:19:32.512 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-07 19:19:32.514 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-07 19:19:32.514 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.60 | totalMs=4.60
2026-03-07 19:19:32.514 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:19:32.514
2026-03-07 19:19:32.516 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-07 19:19:32.517 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-07 19:19:32.518 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-07 19:19:32.519 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.28 | totalMs=4.28
2026-03-07 19:19:32.861 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=19:19:32.861
2026-03-07 19:19:32.876 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.1
2026-03-07 19:19:32.877 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=15.83 | totalMs=15.83
2026-03-07 19:19:33.511 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:19:33.511
2026-03-07 22:33:34.488 | step 5 | route=dashboard | empId=GKT0218 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-08 15:49:13.703 | step 5 | route=dashboard | empId=APM0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-08 19:46:55.509 | step 1 | route=IT_Ticket | empId=48046 | query called at=19:46:55.509
2026-03-08 19:46:55.625 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=115.32
2026-03-08 19:46:55.634 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=4.84
2026-03-08 19:46:55.650 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=12.44
2026-03-08 19:46:55.666 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=15.16
2026-03-08 19:46:55.724 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_it_Ticket_Details | queryMs=58.31
2026-03-08 19:46:55.764 | step 2 | route=IT_Ticket | empId=48046 | query=VMS_Comp_login_proc | queryMs=39.35
2026-03-08 19:46:55.764 | step 3 | route=IT_Ticket | empId=48046 | apiMs=254.72 | totalMs=254.72
2026-03-08 19:46:55.765 | step 1 | route=IT_Ticket | empId=48046 | query called at=19:46:55.765
2026-03-08 19:46:55.808 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=42.88
2026-03-08 19:46:55.820 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=11.78
2026-03-08 19:46:55.831 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=10.89
2026-03-08 19:46:55.831 | step 3 | route=IT_Ticket | empId=48046 | apiMs=66.79 | totalMs=66.79
2026-03-08 20:00:34.399 | step 5 | route=dashboard | empId=GPA0008 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-09 09:09:48.121 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:09:48.121
2026-03-09 09:09:48.170 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=47.94
2026-03-09 09:09:48.175 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-09 09:09:48.180 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-09 09:09:48.230 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=46.76
2026-03-09 09:09:48.268 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=37.66
2026-03-09 09:09:48.306 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=38.03
2026-03-09 09:09:48.306 | step 3 | route=IT_Ticket | empId=24329 | apiMs=185.14 | totalMs=185.14
2026-03-09 09:09:48.307 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:09:48.307
2026-03-09 09:09:48.330 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=22.95
2026-03-09 09:09:48.342 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=11.35
2026-03-09 09:09:48.353 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=10.88
2026-03-09 09:09:48.353 | step 3 | route=IT_Ticket | empId=24329 | apiMs=46.34 | totalMs=46.34
2026-03-09 09:11:12.824 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=09:11:12.824
2026-03-09 09:11:13.322 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=498.29
2026-03-09 09:11:13.323 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=499.33 | totalMs=499.33
2026-03-09 09:11:15.080 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=09:11:15.080
2026-03-09 09:11:15.129 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=48.85
2026-03-09 09:11:15.132 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=52.43 | totalMs=52.43
2026-03-09 09:11:40.818 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:11:40.818
2026-03-09 09:11:40.954 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=135.66
2026-03-09 09:11:40.954 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=136.50 | totalMs=136.50
2026-03-09 09:11:41.261 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:11:41.261
2026-03-09 09:12:28.124 | step 1 | route=IT_Ticket | empId=60083 | query called at=09:12:28.124
2026-03-09 09:12:28.137 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-03-09 09:12:28.142 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-09 09:12:28.147 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-09 09:12:28.148 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-09 09:12:28.150 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-09 09:12:28.189 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=38.77
2026-03-09 09:12:28.189 | step 3 | route=IT_Ticket | empId=60083 | apiMs=64.99 | totalMs=64.99
2026-03-09 09:12:28.190 | step 1 | route=IT_Ticket | empId=60083 | query called at=09:12:28.190
2026-03-09 09:12:28.191 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-09 09:12:28.193 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 09:12:28.194 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-09 09:12:28.194 | step 3 | route=IT_Ticket | empId=60083 | apiMs=4.35 | totalMs=4.35
2026-03-09 09:16:32.129 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=09:16:32.129
2026-03-09 09:16:32.542 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=412.65
2026-03-09 09:16:32.543 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=413.54 | totalMs=413.54
2026-03-09 09:16:34.070 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=09:16:34.070
2026-03-09 09:16:34.082 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-03-09 09:16:34.085 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=15.10 | totalMs=15.10
2026-03-09 09:16:55.565 | step 1 | route=IT_TicketPost | empId=60083 | query called at=09:16:55.565
2026-03-09 09:16:55.577 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=11.9
2026-03-09 09:16:55.583 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=18.42 | totalMs=18.42
2026-03-09 09:16:55.590 | step 1 | route=IT_TicketPost | empId=60083 | query called at=09:16:55.590
2026-03-09 09:16:56.168 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=577.74
2026-03-09 09:16:56.187 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=597.54 | totalMs=597.54
2026-03-09 09:16:56.188 | step 1 | route=IT_TicketPost | empId=60083 | query called at=09:16:56.188
2026-03-09 09:16:56.190 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-09 09:16:56.190 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=2.23 | totalMs=2.23
2026-03-09 09:16:56.190 | step 1 | route=IT_TicketPost | empId=60083 | query called at=09:16:56.190
2026-03-09 09:16:56.192 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-09 09:16:56.192 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=2.11 | totalMs=2.11
2026-03-09 09:17:00.427 | step 1 | route=IT_Ticket | empId=60083 | query called at=09:17:00.427
2026-03-09 09:17:00.438 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-09 09:17:00.448 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=5.99
2026-03-09 09:17:00.449 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-09 09:17:00.450 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-09 09:17:00.451 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-09 09:17:00.488 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=36.32
2026-03-09 09:17:00.488 | step 3 | route=IT_Ticket | empId=60083 | apiMs=61.28 | totalMs=61.28
2026-03-09 09:17:00.489 | step 1 | route=IT_Ticket | empId=60083 | query called at=09:17:00.489
2026-03-09 09:17:00.490 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 09:17:00.491 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-09 09:17:00.492 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-09 09:17:00.493 | step 3 | route=IT_Ticket | empId=60083 | apiMs=3.70 | totalMs=3.70
2026-03-09 09:24:35.921 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:24:35.921
2026-03-09 09:24:35.958 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=36.48
2026-03-09 09:24:35.963 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-09 09:24:35.968 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 09:24:35.970 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-09 09:24:35.993 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=22.48
2026-03-09 09:24:36.034 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=40.85
2026-03-09 09:24:36.035 | step 3 | route=IT_Ticket | empId=39370 | apiMs=114.21 | totalMs=114.21
2026-03-09 09:24:36.035 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:24:36.035
2026-03-09 09:24:36.054 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=18.62
2026-03-09 09:24:36.056 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-09 09:24:36.057 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-09 09:24:36.057 | step 3 | route=IT_Ticket | empId=39370 | apiMs=22.14 | totalMs=22.14
2026-03-09 09:24:41.825 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=09:24:41.825
2026-03-09 09:24:42.131 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=305.72
2026-03-09 09:24:42.136 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=310.95 | totalMs=310.95
2026-03-09 09:24:43.839 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=09:24:43.839
2026-03-09 09:24:43.896 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=56.42
2026-03-09 09:24:43.900 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=61.03 | totalMs=61.03
2026-03-09 09:25:34.048 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:25:34.048
2026-03-09 09:25:34.073 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=24.51
2026-03-09 09:25:34.077 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=28.96 | totalMs=28.96
2026-03-09 09:25:34.080 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:25:34.080
2026-03-09 09:25:34.247 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=165.94
2026-03-09 09:25:34.261 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=181.15 | totalMs=181.15
2026-03-09 09:25:34.262 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:25:34.262
2026-03-09 09:25:34.264 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-09 09:25:34.264 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.42 | totalMs=2.42
2026-03-09 09:25:36.728 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:25:36.728
2026-03-09 09:25:36.738 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-09 09:25:36.744 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-09 09:25:36.748 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 09:25:36.749 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 09:25:36.751 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-09 09:25:36.789 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=38.2
2026-03-09 09:25:36.790 | step 3 | route=IT_Ticket | empId=39370 | apiMs=61.59 | totalMs=61.59
2026-03-09 09:25:36.790 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:25:36.790
2026-03-09 09:25:36.792 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-09 09:25:36.793 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 09:25:36.794 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-09 09:25:36.795 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.52 | totalMs=4.52
2026-03-09 09:40:51.239 | step 1 | route=IT_Ticket_Report | empId=40822 | query called at=09:40:51.239
2026-03-09 09:40:52.627 | step 2 | route=IT_Ticket_Report | empId=40822 | query=kpi_it_ticket_report_page_proc | queryMs=1387.08
2026-03-09 09:40:52.627 | step 3 | route=IT_Ticket_Report | empId=40822 | apiMs=1,388.24 | totalMs=1,388.24
2026-03-09 09:40:53.095 | step 4 | route=pageRenderd | empId=40822 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:40:53.095
2026-03-09 09:41:37.678 | step 1 | route=Ticket_SPOC_Approve | empId=40822 | query called at=09:41:37.678
2026-03-09 09:41:37.742 | step 2 | route=Ticket_SPOC_Approve | empId=40822 | query=IT_TIcket_SPOCApp_Report | queryMs=63.12
2026-03-09 09:41:37.745 | step 3 | route=Ticket_SPOC_Approve | empId=40822 | apiMs=67.29 | totalMs=67.29
2026-03-09 09:41:38.186 | step 4 | route=pageRenderd | empId=40822 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:41:38.186
2026-03-09 09:42:45.658 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:42:45.658
2026-03-09 09:42:45.742 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=82.55
2026-03-09 09:42:45.745 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=86.80 | totalMs=86.80
2026-03-09 09:42:46.251 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:42:46.251
2026-03-09 09:42:55.859 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:42:55.859
2026-03-09 09:42:55.892 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=32.32
2026-03-09 09:42:55.897 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=37.86 | totalMs=37.86
2026-03-09 09:42:55.897 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:42:55.897
2026-03-09 09:42:55.921 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.4
2026-03-09 09:42:55.922 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-09 09:42:55.923 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-09 09:42:55.924 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=26.41 | totalMs=26.41
2026-03-09 09:42:59.185 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:42:59.185
2026-03-09 09:42:59.259 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=74.29
2026-03-09 09:42:59.263 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=78.54 | totalMs=78.54
2026-03-09 09:42:59.675 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:42:59.675
2026-03-09 09:54:06.877 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:54:06.877
2026-03-09 09:54:06.942 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=63.59
2026-03-09 09:54:06.947 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-09 09:54:06.952 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 09:54:06.956 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 09:54:06.979 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=22.73
2026-03-09 09:54:07.017 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=37.63
2026-03-09 09:54:07.018 | step 3 | route=IT_Ticket | empId=43200 | apiMs=140.12 | totalMs=140.12
2026-03-09 09:54:07.018 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:54:07.018
2026-03-09 09:54:07.087 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=68.77
2026-03-09 09:54:07.089 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-09 09:54:07.090 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-09 09:54:07.090 | step 3 | route=IT_Ticket | empId=43200 | apiMs=72.27 | totalMs=72.27
2026-03-09 09:54:12.486 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:54:12.486
2026-03-09 09:54:12.666 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=179.38
2026-03-09 09:54:12.666 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=180.21 | totalMs=180.21
2026-03-09 09:54:16.583 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:54:16.583
2026-03-09 09:54:16.618 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=34.91
2026-03-09 09:54:16.622 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=38.97 | totalMs=38.97
2026-03-09 10:27:08.508 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:27:08.508
2026-03-09 10:27:08.547 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=38.37
2026-03-09 10:27:08.552 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-09 10:27:08.556 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-09 10:27:08.560 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-09 10:27:08.583 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=22.02
2026-03-09 10:27:08.621 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=38.29
2026-03-09 10:27:08.622 | step 3 | route=IT_Ticket | empId=27862 | apiMs=113.83 | totalMs=113.83
2026-03-09 10:27:08.622 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:27:08.622
2026-03-09 10:27:08.640 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=17.13
2026-03-09 10:27:09.796 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1155.91
2026-03-09 10:27:09.798 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-09 10:27:09.798 | step 3 | route=IT_Ticket | empId=27862 | apiMs=1,175.69 | totalMs=1,175.69
2026-03-09 10:27:20.717 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=10:27:20.717
2026-03-09 10:27:20.986 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=268.45
2026-03-09 10:27:20.990 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=273.29 | totalMs=273.29
2026-03-09 10:27:23.055 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=10:27:23.055
2026-03-09 10:27:23.111 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=54.9
2026-03-09 10:27:23.117 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=61.68 | totalMs=61.68
2026-03-09 10:33:56.420 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:33:56.420
2026-03-09 10:33:56.470 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=48.75
2026-03-09 10:33:56.480 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=6.05
2026-03-09 10:33:56.484 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-09 10:33:56.488 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-09 10:33:56.523 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=34.96
2026-03-09 10:33:56.575 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=51.53
2026-03-09 10:33:56.575 | step 3 | route=IT_Ticket | empId=60917 | apiMs=154.95 | totalMs=154.95
2026-03-09 10:33:56.576 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:33:56.576
2026-03-09 10:33:56.605 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=28.97
2026-03-09 10:33:56.606 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-09 10:33:56.607 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-09 10:33:56.608 | step 3 | route=IT_Ticket | empId=60917 | apiMs=31.96 | totalMs=31.96
2026-03-09 10:34:08.104 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=10:34:08.104
2026-03-09 10:34:08.251 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=146.66
2026-03-09 10:34:08.252 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=147.48 | totalMs=147.48
2026-03-09 10:34:12.482 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=10:34:12.482
2026-03-09 10:34:12.493 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-03-09 10:34:12.497 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=15.41 | totalMs=15.41
2026-03-09 10:34:52.596 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:34:52.596
2026-03-09 10:34:52.610 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=12.68
2026-03-09 10:34:52.613 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=16.58 | totalMs=16.58
2026-03-09 10:34:52.618 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:34:52.618
2026-03-09 10:34:52.801 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=180.14
2026-03-09 10:34:52.803 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=185.57 | totalMs=185.57
2026-03-09 10:34:52.804 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:34:52.804
2026-03-09 10:34:52.817 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.48
2026-03-09 10:34:52.817 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=13.22 | totalMs=13.22
2026-03-09 10:34:52.817 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:34:52.817
2026-03-09 10:34:52.819 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-09 10:34:52.819 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.05 | totalMs=2.05
2026-03-09 10:34:56.004 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:34:56.004
2026-03-09 10:34:56.015 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-09 10:34:56.019 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-09 10:34:56.024 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-09 10:34:56.028 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 10:34:56.030 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.68
2026-03-09 10:34:56.066 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=35.48
2026-03-09 10:34:56.066 | step 3 | route=IT_Ticket | empId=60917 | apiMs=62.13 | totalMs=62.13
2026-03-09 10:34:56.067 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:34:56.067
2026-03-09 10:34:56.069 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-09 10:34:56.070 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-09 10:34:56.071 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 10:34:56.071 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.56 | totalMs=4.56
2026-03-09 10:37:13.160 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:37:13.160
2026-03-09 10:37:13.177 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.43
2026-03-09 10:37:13.190 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-09 10:37:13.198 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=4.96
2026-03-09 10:37:13.207 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=5.12
2026-03-09 10:37:13.215 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=8.34
2026-03-09 10:37:13.289 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=73.25
2026-03-09 10:37:13.289 | step 3 | route=IT_Ticket | empId=60438 | apiMs=129.09 | totalMs=129.09
2026-03-09 10:37:13.290 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:37:13.290
2026-03-09 10:37:13.298 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.58
2026-03-09 10:37:13.306 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.4
2026-03-09 10:37:13.315 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-03-09 10:37:13.315 | step 3 | route=IT_Ticket | empId=60438 | apiMs=25.17 | totalMs=25.17
2026-03-09 10:37:22.553 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=10:37:22.553
2026-03-09 10:37:22.610 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=56.01
2026-03-09 10:37:22.610 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=56.82 | totalMs=56.82
2026-03-09 10:37:24.992 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=10:37:24.992
2026-03-09 10:37:25.007 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=14.86
2026-03-09 10:37:25.011 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=19.13 | totalMs=19.13
2026-03-09 10:37:52.692 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:37:52.692
2026-03-09 10:37:52.717 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=23.79
2026-03-09 10:37:52.721 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=28.38 | totalMs=28.38
2026-03-09 10:37:52.724 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:37:52.724
2026-03-09 10:37:52.781 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=53.77
2026-03-09 10:37:52.810 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=86.05 | totalMs=86.05
2026-03-09 10:37:52.811 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:37:52.811
2026-03-09 10:37:52.813 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-09 10:37:52.813 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.43 | totalMs=2.43
2026-03-09 10:37:52.813 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:37:52.813
2026-03-09 10:37:52.815 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-09 10:37:52.815 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.69 | totalMs=1.69
2026-03-09 10:37:53.066 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:37:53.066
2026-03-09 10:37:53.080 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=13.84
2026-03-09 10:37:53.082 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-09 10:37:53.084 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-09 10:37:53.085 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-09 10:37:53.087 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.46
2026-03-09 10:37:53.121 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=33.96
2026-03-09 10:37:53.122 | step 3 | route=IT_Ticket | empId=60438 | apiMs=55.54 | totalMs=55.54
2026-03-09 10:37:53.122 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:37:53.122
2026-03-09 10:37:53.124 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-09 10:37:53.125 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-09 10:37:53.127 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-09 10:37:53.127 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.73 | totalMs=4.73
2026-03-09 10:40:05.143 | step 1 | route=Ticket_SPOC_Approve | empId=31050 | query called at=10:40:05.143
2026-03-09 10:40:05.182 | step 2 | route=Ticket_SPOC_Approve | empId=31050 | query=IT_TIcket_SPOCApp_Report | queryMs=38.88
2026-03-09 10:40:05.186 | step 3 | route=Ticket_SPOC_Approve | empId=31050 | apiMs=43.54 | totalMs=43.54
2026-03-09 10:40:05.531 | step 4 | route=pageRenderd | empId=31050 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:05.531
2026-03-09 10:40:26.700 | step 1 | route=SPOC_Entry_Save | empId=31050 | query called at=10:40:26.700
2026-03-09 10:40:26.748 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=IT_Ticket_Update_SPOC | queryMs=47.53
2026-03-09 10:40:26.756 | step 3 | route=SPOC_Entry_Save | empId=31050 | apiMs=56.17 | totalMs=56.17
2026-03-09 10:40:26.759 | step 1 | route=SPOC_Entry_Save | empId=31050 | query called at=10:40:26.759
2026-03-09 10:40:26.765 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-09 10:40:26.766 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-09 10:40:26.767 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-09 10:40:26.768 | step 3 | route=SPOC_Entry_Save | empId=31050 | apiMs=8.28 | totalMs=8.28
2026-03-09 10:40:29.598 | step 1 | route=Ticket_SPOC_Approve | empId=31050 | query called at=10:40:29.598
2026-03-09 10:40:29.613 | step 2 | route=Ticket_SPOC_Approve | empId=31050 | query=IT_TIcket_SPOCApp_Report | queryMs=14.24
2026-03-09 10:40:29.616 | step 3 | route=Ticket_SPOC_Approve | empId=31050 | apiMs=18.18 | totalMs=18.18
2026-03-09 10:40:29.948 | step 4 | route=pageRenderd | empId=31050 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:29.948
2026-03-09 10:43:14.294 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:43:14.294
2026-03-09 10:43:14.330 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=35.33
2026-03-09 10:43:14.334 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=39.92 | totalMs=39.92
2026-03-09 10:43:14.337 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:43:14.337
2026-03-09 10:43:14.368 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=27.93
2026-03-09 10:43:14.370 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=33.26 | totalMs=33.26
2026-03-09 10:43:14.371 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:43:14.371
2026-03-09 10:43:14.373 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-09 10:43:14.373 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=2.43 | totalMs=2.43
2026-03-09 10:43:14.373 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:43:14.373
2026-03-09 10:43:14.375 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-09 10:43:14.375 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.59 | totalMs=1.59
2026-03-09 10:43:16.800 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:43:16.800
2026-03-09 10:43:16.810 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-09 10:43:16.815 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-09 10:43:16.820 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-09 10:43:16.821 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 10:43:16.843 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=21.73
2026-03-09 10:43:16.882 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=38.38
2026-03-09 10:43:16.882 | step 3 | route=IT_Ticket | empId=27862 | apiMs=82.47 | totalMs=82.47
2026-03-09 10:43:16.883 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:43:16.883
2026-03-09 10:43:16.900 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=17.19
2026-03-09 10:43:16.901 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 10:43:16.903 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-09 10:43:16.903 | step 3 | route=IT_Ticket | empId=27862 | apiMs=20.28 | totalMs=20.28
2026-03-09 10:45:26.515 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:45:26.515
2026-03-09 10:45:26.527 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=12.13
2026-03-09 10:45:26.534 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-09 10:45:26.538 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-09 10:45:26.543 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-09 10:45:26.544 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-09 10:45:26.584 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=39.44
2026-03-09 10:45:26.584 | step 3 | route=IT_Ticket | empId=52208 | apiMs=69.52 | totalMs=69.52
2026-03-09 10:45:26.585 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:45:26.585
2026-03-09 10:45:26.586 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-09 10:45:26.588 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-09 10:45:26.589 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-09 10:45:26.590 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.75 | totalMs=4.75
2026-03-09 10:45:37.048 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=10:45:37.048
2026-03-09 10:45:37.559 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=511.16
2026-03-09 10:45:37.560 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=512.03 | totalMs=512.03
2026-03-09 10:45:40.743 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=10:45:40.743
2026-03-09 10:45:40.767 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=23.53
2026-03-09 10:45:40.771 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=28.12 | totalMs=28.12
2026-03-09 10:45:59.329 | step 1 | route=IT_Ticket_Report | empId=51052 | query called at=10:45:59.329
2026-03-09 10:45:59.931 | step 2 | route=IT_Ticket_Report | empId=51052 | query=kpi_it_ticket_report_page_proc | queryMs=601.86
2026-03-09 10:45:59.932 | step 3 | route=IT_Ticket_Report | empId=51052 | apiMs=603.00 | totalMs=603.00
2026-03-09 10:46:00.402 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:46:00.402
2026-03-09 10:46:24.463 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:46:24.463
2026-03-09 10:46:24.474 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-09 10:46:24.477 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=14.62 | totalMs=14.62
2026-03-09 10:46:24.481 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:46:24.481
2026-03-09 10:46:24.526 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=41.6
2026-03-09 10:46:24.529 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=47.90 | totalMs=47.90
2026-03-09 10:46:24.529 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:46:24.529
2026-03-09 10:46:24.531 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-09 10:46:24.532 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.37 | totalMs=2.37
2026-03-09 10:46:26.614 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:46:26.614
2026-03-09 10:46:26.625 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-03-09 10:46:26.630 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-09 10:46:26.634 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 10:46:26.636 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-09 10:46:26.637 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-09 10:46:26.676 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=38.55
2026-03-09 10:46:26.676 | step 3 | route=IT_Ticket | empId=52208 | apiMs=61.98 | totalMs=61.98
2026-03-09 10:46:26.677 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:46:26.677
2026-03-09 10:46:26.678 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-09 10:46:26.680 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-09 10:46:26.681 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-09 10:46:26.681 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.66 | totalMs=4.66
2026-03-09 10:46:27.020 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:46:27.020
2026-03-09 10:46:27.030 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-09 10:46:27.030 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=10.52 | totalMs=10.52
2026-03-09 10:46:27.031 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:46:27.031
2026-03-09 10:46:27.033 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=2.16 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x622ded5b0da72612654817e03c7ce54535958781297d5bd823eacad7a7faccf1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=PARTHIBAN.BALAMURUGAN/GKA0561,@Type_Iss=7,@Issuse_Describ=yarn transfer,@Severity_Iss=1,@Module_id=6,@Comp_id=2610,@User_Code=52208,@Fc_name=10342,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=314,@Menu_Link=yarn transfer,@Comp_Code=1,@Existing=yarn transfer,@Proposed=yarn transfer)
2026-03-09 10:46:27.042 | step 5 | route=IT_TicketPost | empId=52208 | action=Ticket Entry Save(USER MISTAKE || ENTRY CORRECTION) - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x622ded5b0da72612654817e03c7ce54535958781297d5bd823eacad7a7faccf1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=PARTHIBAN.BALAMURUGAN/GKA0561,@Type_Iss=7,@Issuse_Describ=yarn transfer,@Severity_Iss=1,@Module_id=6,@Comp_id=2610,@User_Code=52208,@Fc_name=10342,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=314,@Menu_Link=yarn transfer,@Comp_Code=1,@Existing=yarn transfer,@Proposed=yarn transfer)
2026-03-09 10:46:27.379 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:46:27.379
2026-03-09 10:46:27.389 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-09 10:46:27.390 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 10:46:27.392 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-09 10:46:27.393 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-09 10:46:27.394 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-09 10:46:27.427 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=32.81
2026-03-09 10:46:27.428 | step 3 | route=IT_Ticket | empId=52208 | apiMs=48.82 | totalMs=48.82
2026-03-09 10:46:27.428 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:46:27.428
2026-03-09 10:46:27.429 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-09 10:46:27.431 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 10:46:27.432 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 10:46:27.432 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.18 | totalMs=4.18
2026-03-09 10:48:48.570 | step 1 | route=IT_Ticket | empId=47474 | query called at=10:48:48.570
2026-03-09 10:48:48.604 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=33.4
2026-03-09 10:48:48.610 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-09 10:48:48.614 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-09 10:48:48.618 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-09 10:48:48.641 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_it_Ticket_Details | queryMs=22.2
2026-03-09 10:48:48.679 | step 2 | route=IT_Ticket | empId=47474 | query=VMS_Comp_login_proc | queryMs=37.9
2026-03-09 10:48:48.680 | step 3 | route=IT_Ticket | empId=47474 | apiMs=109.55 | totalMs=109.55
2026-03-09 10:48:48.680 | step 1 | route=IT_Ticket | empId=47474 | query called at=10:48:48.680
2026-03-09 10:48:48.698 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=17.41
2026-03-09 10:48:48.699 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-09 10:48:48.700 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-09 10:48:48.700 | step 3 | route=IT_Ticket | empId=47474 | apiMs=20.47 | totalMs=20.47
2026-03-09 10:48:59.977 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47474 | query called at=10:48:59.977
2026-03-09 10:49:00.285 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=307.45
2026-03-09 10:49:00.289 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47474 | apiMs=311.95 | totalMs=311.95
2026-03-09 10:49:03.807 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47474 | query called at=10:49:03.807
2026-03-09 10:49:03.819 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-03-09 10:49:03.823 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47474 | apiMs=16.38 | totalMs=16.38
2026-03-09 10:50:59.505 | step 1 | route=Ticket_SPOC_Approve | empId=59059 | query called at=10:50:59.505
2026-03-09 10:50:59.574 | step 2 | route=Ticket_SPOC_Approve | empId=59059 | query=IT_TIcket_SPOCApp_Report | queryMs=68.69
2026-03-09 10:50:59.579 | step 3 | route=Ticket_SPOC_Approve | empId=59059 | apiMs=73.66 | totalMs=73.66
2026-03-09 10:50:59.702 | step 1 | route=IT_TicketPost | empId=47474 | query called at=10:50:59.702
2026-03-09 10:50:59.715 | step 2 | route=IT_TicketPost | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-03-09 10:50:59.719 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=16.66 | totalMs=16.66
2026-03-09 10:50:59.733 | step 1 | route=IT_TicketPost | empId=47474 | query called at=10:50:59.733
2026-03-09 10:50:59.766 | step 2 | route=IT_TicketPost | empId=47474 | query=IT_Ticket_Save_SPOC | queryMs=32.67
2026-03-09 10:50:59.768 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=35.07 | totalMs=35.07
2026-03-09 10:50:59.768 | step 1 | route=IT_TicketPost | empId=47474 | query called at=10:50:59.768
2026-03-09 10:50:59.784 | step 2 | route=IT_TicketPost | empId=47474 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.44
2026-03-09 10:50:59.785 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=16.17 | totalMs=16.17
2026-03-09 10:50:59.785 | step 1 | route=IT_TicketPost | empId=47474 | query called at=10:50:59.785
2026-03-09 10:50:59.786 | step 2 | route=IT_TicketPost | empId=47474 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-09 10:50:59.786 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=1.38 | totalMs=1.38
2026-03-09 10:51:00.016 | step 1 | route=IT_Ticket | empId=47474 | query called at=10:51:00.016
2026-03-09 10:51:00.025 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-03-09 10:51:00.027 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-09 10:51:00.028 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-09 10:51:00.029 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-09 10:51:00.030 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-09 10:51:00.056 | step 2 | route=IT_Ticket | empId=47474 | query=VMS_Comp_login_proc | queryMs=25.23
2026-03-09 10:51:00.056 | step 3 | route=IT_Ticket | empId=47474 | apiMs=40.50 | totalMs=40.50
2026-03-09 10:51:00.057 | step 1 | route=IT_Ticket | empId=47474 | query called at=10:51:00.057
2026-03-09 10:51:00.058 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-09 10:51:00.059 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-09 10:51:00.060 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-09 10:51:00.060 | step 3 | route=IT_Ticket | empId=47474 | apiMs=3.73 | totalMs=3.73
2026-03-09 10:51:00.211 | step 4 | route=pageRenderd | empId=59059 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:51:00.211
2026-03-09 10:53:13.971 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:53:13.971
2026-03-09 10:53:13.989 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=18.12
2026-03-09 10:53:14.002 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=9.03
2026-03-09 10:53:14.011 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=5.73
2026-03-09 10:53:14.021 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=6.11
2026-03-09 10:53:14.030 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=8.56
2026-03-09 10:53:14.136 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=105.86
2026-03-09 10:53:14.136 | step 3 | route=IT_Ticket | empId=61023 | apiMs=165.42 | totalMs=165.42
2026-03-09 10:53:14.137 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:53:14.137
2026-03-09 10:53:14.145 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-03-09 10:53:14.154 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=8.83
2026-03-09 10:53:14.163 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=8.32
2026-03-09 10:53:14.163 | step 3 | route=IT_Ticket | empId=61023 | apiMs=26.57 | totalMs=26.57
2026-03-09 10:53:24.824 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61023 | query called at=10:53:24.824
2026-03-09 10:53:24.979 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=153.67
2026-03-09 10:53:24.982 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61023 | apiMs=157.82 | totalMs=157.82
2026-03-09 10:53:31.736 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=10:53:31.736
2026-03-09 10:53:31.747 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-09 10:53:31.751 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=14.29 | totalMs=14.29
2026-03-09 10:53:33.239 | step 1 | route=Ticket_SPOC_Approve | empId=18974 | query called at=10:53:33.239
2026-03-09 10:53:33.285 | step 2 | route=Ticket_SPOC_Approve | empId=18974 | query=IT_TIcket_SPOCApp_Report | queryMs=45.83
2026-03-09 10:53:33.289 | step 3 | route=Ticket_SPOC_Approve | empId=18974 | apiMs=50.11 | totalMs=50.11
2026-03-09 10:53:34.201 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:53:34.201
2026-03-09 10:53:40.871 | step 1 | route=SPOC_Entry_Save | empId=18974 | query called at=10:53:40.871
2026-03-09 10:53:40.953 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=IT_Ticket_Update_SPOC | queryMs=81.26
2026-03-09 10:53:40.969 | step 3 | route=SPOC_Entry_Save | empId=18974 | apiMs=97.85 | totalMs=97.85
2026-03-09 10:53:40.972 | step 1 | route=SPOC_Entry_Save | empId=18974 | query called at=10:53:40.972
2026-03-09 10:53:40.982 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.28
2026-03-09 10:53:40.990 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-03-09 10:53:40.999 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.95
2026-03-09 10:53:40.999 | step 3 | route=SPOC_Entry_Save | empId=18974 | apiMs=26.40 | totalMs=26.40
2026-03-09 10:53:41.223 | step 1 | route=Ticket_SPOC_Approve | empId=18974 | query called at=10:53:41.223
2026-03-09 10:53:41.239 | step 2 | route=Ticket_SPOC_Approve | empId=18974 | query=IT_TIcket_SPOCApp_Report | queryMs=15.37
2026-03-09 10:53:41.239 | step 3 | route=Ticket_SPOC_Approve | empId=18974 | apiMs=16.16 | totalMs=16.16
2026-03-09 10:53:41.651 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:53:41.651
2026-03-09 10:54:07.811 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:54:07.811
2026-03-09 10:54:07.833 | step 2 | route=IT_TicketPost | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=20.96
2026-03-09 10:54:07.839 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=28.15 | totalMs=28.15
2026-03-09 10:54:07.843 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:54:07.843
2026-03-09 10:54:07.900 | step 2 | route=IT_TicketPost | empId=61023 | query=IT_Ticket_Save_SPOC | queryMs=53.02
2026-03-09 10:54:07.903 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=60.12 | totalMs=60.12
2026-03-09 10:54:07.904 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:54:07.904
2026-03-09 10:54:07.910 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.34
2026-03-09 10:54:07.911 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=7.07 | totalMs=7.07
2026-03-09 10:54:07.911 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:54:07.911
2026-03-09 10:54:07.922 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.9
2026-03-09 10:54:07.923 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=11.48 | totalMs=11.48
2026-03-09 10:54:08.195 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:54:08.195
2026-03-09 10:54:08.224 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=28.76
2026-03-09 10:54:08.255 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=30.91
2026-03-09 10:54:08.278 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=22.05
2026-03-09 10:54:08.296 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=18.15
2026-03-09 10:54:08.312 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=15.59
2026-03-09 10:54:08.370 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=57.72
2026-03-09 10:54:08.370 | step 3 | route=IT_Ticket | empId=61023 | apiMs=175.63 | totalMs=175.63
2026-03-09 10:54:08.371 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:54:08.371
2026-03-09 10:54:08.374 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=2.79
2026-03-09 10:54:08.375 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-09 10:54:08.407 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=31.73
2026-03-09 10:54:08.407 | step 3 | route=IT_Ticket | empId=61023 | apiMs=36.50 | totalMs=36.50
2026-03-09 10:54:37.525 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=10:54:37.525
2026-03-09 10:54:37.541 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=15.86
2026-03-09 10:54:37.545 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=20.20 | totalMs=20.20
2026-03-09 10:54:38.039 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:38.039
2026-03-09 10:54:46.094 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=10:54:46.094
2026-03-09 10:54:46.122 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=IT_Ticket_Update_SPOC | queryMs=28.05
2026-03-09 10:54:46.134 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=40.70 | totalMs=40.70
2026-03-09 10:54:46.138 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=10:54:46.138
2026-03-09 10:54:46.140 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.94
2026-03-09 10:54:46.141 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-09 10:54:46.142 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-09 10:54:46.143 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=5.16 | totalMs=5.16
2026-03-09 10:54:46.374 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=10:54:46.374
2026-03-09 10:54:46.392 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=17.73
2026-03-09 10:54:46.392 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=18.54 | totalMs=18.54
2026-03-09 10:54:47.230 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:47.230
2026-03-09 10:57:08.586 | step 1 | route=IT_Ticket | empId=60419 | query called at=10:57:08.586
2026-03-09 10:57:08.597 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-09 10:57:08.602 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-09 10:57:08.606 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-09 10:57:08.607 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-09 10:57:08.609 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-09 10:57:08.647 | step 2 | route=IT_Ticket | empId=60419 | query=VMS_Comp_login_proc | queryMs=37.9
2026-03-09 10:57:08.647 | step 3 | route=IT_Ticket | empId=60419 | apiMs=61.30 | totalMs=61.30
2026-03-09 10:57:08.648 | step 1 | route=IT_Ticket | empId=60419 | query called at=10:57:08.648
2026-03-09 10:57:08.649 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-09 10:57:08.650 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-09 10:57:08.652 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 10:57:08.652 | step 3 | route=IT_Ticket | empId=60419 | apiMs=4.21 | totalMs=4.21
2026-03-09 10:57:21.986 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60419 | query called at=10:57:21.986
2026-03-09 10:57:22.658 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=671.44
2026-03-09 10:57:22.658 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60419 | apiMs=672.42 | totalMs=672.42
2026-03-09 10:57:27.197 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60419 | query called at=10:57:27.197
2026-03-09 10:57:27.208 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-03-09 10:57:27.212 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60419 | apiMs=15.20 | totalMs=15.20
2026-03-09 11:00:41.558 | step 1 | route=IT_TicketPost | empId=60419 | query called at=11:00:41.558
2026-03-09 11:00:41.590 | step 2 | route=IT_TicketPost | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=31.13
2026-03-09 11:00:41.594 | step 3 | route=IT_TicketPost | empId=60419 | apiMs=36.03 | totalMs=36.03
2026-03-09 11:00:41.597 | step 1 | route=IT_TicketPost | empId=60419 | query called at=11:00:41.597
2026-03-09 11:00:42.031 | step 2 | route=IT_TicketPost | empId=60419 | query=IT_Ticket_Save_SPOC | queryMs=430.36
2026-03-09 11:00:42.093 | step 3 | route=IT_TicketPost | empId=60419 | apiMs=495.17 | totalMs=495.17
2026-03-09 11:00:42.093 | step 1 | route=IT_TicketPost | empId=60419 | query called at=11:00:42.093
2026-03-09 11:00:42.122 | step 2 | route=IT_TicketPost | empId=60419 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.1
2026-03-09 11:00:42.123 | step 3 | route=IT_TicketPost | empId=60419 | apiMs=29.68 | totalMs=29.68
2026-03-09 11:00:42.366 | step 1 | route=IT_Ticket | empId=60419 | query called at=11:00:42.366
2026-03-09 11:00:42.377 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-09 11:00:42.379 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-09 11:00:42.380 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-09 11:00:42.381 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 11:00:42.404 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_it_Ticket_Details | queryMs=21.97
2026-03-09 11:00:42.442 | step 2 | route=IT_Ticket | empId=60419 | query=VMS_Comp_login_proc | queryMs=38.48
2026-03-09 11:00:42.443 | step 3 | route=IT_Ticket | empId=60419 | apiMs=76.21 | totalMs=76.21
2026-03-09 11:00:42.443 | step 1 | route=IT_Ticket | empId=60419 | query called at=11:00:42.443
2026-03-09 11:00:42.461 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=17.14
2026-03-09 11:00:42.462 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 11:00:42.463 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-09 11:00:42.463 | step 3 | route=IT_Ticket | empId=60419 | apiMs=20.24 | totalMs=20.24
2026-03-09 11:02:01.875 | step 1 | route=SPOC_Entry_Save | empId=59059 | query called at=11:02:01.875
2026-03-09 11:02:02.894 | step 2 | route=SPOC_Entry_Save | empId=59059 | query=IT_Ticket_Update_SPOC | queryMs=1018.64
2026-03-09 11:02:02.898 | step 3 | route=SPOC_Entry_Save | empId=59059 | apiMs=1,022.79 | totalMs=1,022.79
2026-03-09 11:02:02.902 | step 1 | route=SPOC_Entry_Save | empId=59059 | query called at=11:02:02.902
2026-03-09 11:02:02.907 | step 2 | route=SPOC_Entry_Save | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.26
2026-03-09 11:02:02.912 | step 2 | route=SPOC_Entry_Save | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-09 11:02:02.913 | step 2 | route=SPOC_Entry_Save | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-09 11:02:02.913 | step 3 | route=SPOC_Entry_Save | empId=59059 | apiMs=11.59 | totalMs=11.59
2026-03-09 11:02:03.483 | step 1 | route=Ticket_SPOC_Approve | empId=59059 | query called at=11:02:03.483
2026-03-09 11:02:03.519 | step 2 | route=Ticket_SPOC_Approve | empId=59059 | query=IT_TIcket_SPOCApp_Report | queryMs=35.27
2026-03-09 11:02:03.519 | step 3 | route=Ticket_SPOC_Approve | empId=59059 | apiMs=36.03 | totalMs=36.03
2026-03-09 11:02:05.084 | step 4 | route=pageRenderd | empId=59059 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:02:05.084
2026-03-09 11:02:06.848 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:02:06.848
2026-03-09 11:02:06.873 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=24.4
2026-03-09 11:02:06.876 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=28.25 | totalMs=28.25
2026-03-09 11:02:07.542 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:02:07.542
2026-03-09 11:02:10.487 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:02:10.487
2026-03-09 11:02:10.539 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=51.79
2026-03-09 11:02:10.591 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=103.96 | totalMs=103.96
2026-03-09 11:02:10.594 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:02:10.594
2026-03-09 11:02:10.596 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-09 11:02:10.597 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-09 11:02:10.599 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-09 11:02:10.599 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.56 | totalMs=4.56
2026-03-09 11:02:13.212 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:02:13.212
2026-03-09 11:02:13.226 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=14.1
2026-03-09 11:02:13.230 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=18.24 | totalMs=18.24
2026-03-09 11:02:13.677 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:02:13.677
2026-03-09 11:02:35.778 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=11:02:35.778
2026-03-09 11:02:35.871 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=92.18
2026-03-09 11:02:35.875 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=96.79 | totalMs=96.79
2026-03-09 11:02:37.061 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:02:37.061
2026-03-09 11:02:52.112 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=11:02:52.112
2026-03-09 11:02:52.179 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=67.34
2026-03-09 11:02:52.200 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=88.19 | totalMs=88.19
2026-03-09 11:02:52.203 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=11:02:52.203
2026-03-09 11:02:52.208 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-09 11:02:52.210 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-09 11:02:52.211 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-09 11:02:52.211 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=7.94 | totalMs=7.94
2026-03-09 11:02:55.541 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=11:02:55.541
2026-03-09 11:02:55.599 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=57.27
2026-03-09 11:02:55.603 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=61.17 | totalMs=61.17
2026-03-09 11:02:56.219 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:02:56.219
2026-03-09 11:07:00.847 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:07:00.847
2026-03-09 11:07:00.881 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=33.75
2026-03-09 11:07:00.885 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=37.63 | totalMs=37.63
2026-03-09 11:07:01.293 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:07:01.293
2026-03-09 11:07:07.861 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:07:07.861
2026-03-09 11:07:07.964 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=102.37
2026-03-09 11:07:07.977 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=115.47 | totalMs=115.47
2026-03-09 11:07:07.980 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:07:07.980
2026-03-09 11:07:07.982 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-09 11:07:07.983 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-09 11:07:07.985 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-09 11:07:07.985 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=5.16 | totalMs=5.16
2026-03-09 11:07:10.258 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:07:10.258
2026-03-09 11:07:10.273 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=14.15
2026-03-09 11:07:10.276 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=17.63 | totalMs=17.63
2026-03-09 11:07:10.998 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:07:10.998
2026-03-09 11:10:22.004 | step 1 | route=IT_Ticket | empId=44317 | query called at=11:10:22.004
2026-03-09 11:10:22.038 | step 2 | route=IT_Ticket | empId=44317 | query=KPI_IT_Ticket_Details_New | queryMs=33.53
2026-03-09 11:10:22.043 | step 2 | route=IT_Ticket | empId=44317 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-09 11:10:22.048 | step 2 | route=IT_Ticket | empId=44317 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 11:10:22.052 | step 2 | route=IT_Ticket | empId=44317 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-09 11:10:22.074 | step 2 | route=IT_Ticket | empId=44317 | query=Kpi_it_Ticket_Details | queryMs=21.84
2026-03-09 11:10:22.113 | step 2 | route=IT_Ticket | empId=44317 | query=VMS_Comp_login_proc | queryMs=38.63
2026-03-09 11:10:22.114 | step 3 | route=IT_Ticket | empId=44317 | apiMs=109.72 | totalMs=109.72
2026-03-09 11:10:22.114 | step 1 | route=IT_Ticket | empId=44317 | query called at=11:10:22.114
2026-03-09 11:10:22.132 | step 2 | route=IT_Ticket | empId=44317 | query=Kpi_HW_Ticket_Details | queryMs=17.18
2026-03-09 11:10:22.133 | step 2 | route=IT_Ticket | empId=44317 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-09 11:10:22.134 | step 2 | route=IT_Ticket | empId=44317 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-09 11:10:22.135 | step 3 | route=IT_Ticket | empId=44317 | apiMs=20.51 | totalMs=20.51
2026-03-09 11:10:41.275 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44317 | query called at=11:10:41.275
2026-03-09 11:10:41.571 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44317 | query=KPI_IT_Ticket_Details_New | queryMs=294.77
2026-03-09 11:10:41.576 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44317 | apiMs=300.81 | totalMs=300.81
2026-03-09 11:10:46.683 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44317 | query called at=11:10:46.683
2026-03-09 11:10:46.712 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44317 | query=KPI_IT_Ticket_Details_New | queryMs=28.16
2026-03-09 11:10:46.715 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44317 | apiMs=32.10 | totalMs=32.10
2026-03-09 11:12:36.711 | step 1 | route=IT_TicketPost | empId=44317 | query called at=11:12:36.711
2026-03-09 11:12:36.722 | step 2 | route=IT_TicketPost | empId=44317 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-09 11:12:36.722 | step 3 | route=IT_TicketPost | empId=44317 | apiMs=11.15 | totalMs=11.15
2026-03-09 11:12:36.722 | step 1 | route=IT_TicketPost | empId=44317 | query called at=11:12:36.722
2026-03-09 11:12:36.763 | step 2 | route=IT_TicketPost | empId=44317 | query=IT_Ticket_Save_SPOC | queryMs=39.92
2026-03-09 11:12:36.767 | step 3 | route=IT_TicketPost | empId=44317 | apiMs=44.29 | totalMs=44.29
2026-03-09 11:12:36.767 | step 1 | route=IT_TicketPost | empId=44317 | query called at=11:12:36.767
2026-03-09 11:12:36.769 | step 2 | route=IT_TicketPost | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-09 11:12:36.769 | step 3 | route=IT_TicketPost | empId=44317 | apiMs=2.04 | totalMs=2.04
2026-03-09 11:12:36.769 | step 1 | route=IT_TicketPost | empId=44317 | query called at=11:12:36.769
2026-03-09 11:12:36.770 | step 2 | route=IT_TicketPost | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-09 11:12:36.771 | step 3 | route=IT_TicketPost | empId=44317 | apiMs=1.36 | totalMs=1.36
2026-03-09 11:12:38.955 | step 1 | route=IT_Ticket | empId=44317 | query called at=11:12:38.955
2026-03-09 11:12:38.965 | step 2 | route=IT_Ticket | empId=44317 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-09 11:12:38.970 | step 2 | route=IT_Ticket | empId=44317 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-09 11:12:38.975 | step 2 | route=IT_Ticket | empId=44317 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-09 11:12:38.976 | step 2 | route=IT_Ticket | empId=44317 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-09 11:12:38.978 | step 2 | route=IT_Ticket | empId=44317 | query=Kpi_it_Ticket_Details | queryMs=1.49
2026-03-09 11:12:39.006 | step 2 | route=IT_Ticket | empId=44317 | query=VMS_Comp_login_proc | queryMs=28.06
2026-03-09 11:12:39.007 | step 3 | route=IT_Ticket | empId=44317 | apiMs=51.51 | totalMs=51.51
2026-03-09 11:12:39.007 | step 1 | route=IT_Ticket | empId=44317 | query called at=11:12:39.007
2026-03-09 11:12:39.008 | step 2 | route=IT_Ticket | empId=44317 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-09 11:12:39.010 | step 2 | route=IT_Ticket | empId=44317 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-09 11:12:39.011 | step 2 | route=IT_Ticket | empId=44317 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-09 11:12:39.011 | step 3 | route=IT_Ticket | empId=44317 | apiMs=4.22 | totalMs=4.22
2026-03-09 11:15:03.234 | step 1 | route=IT_Ticket_Report | empId=51052 | query called at=11:15:03.234
2026-03-09 11:15:03.453 | step 2 | route=IT_Ticket_Report | empId=51052 | query=kpi_it_ticket_report_page_proc | queryMs=217.86
2026-03-09 11:15:03.457 | step 3 | route=IT_Ticket_Report | empId=51052 | apiMs=222.55 | totalMs=222.55
2026-03-09 11:15:04.385 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:15:04.385
2026-03-09 11:39:51.226 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:39:51.226
2026-03-09 11:39:51.262 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=35.43
2026-03-09 11:39:51.267 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-09 11:39:51.271 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-09 11:39:51.276 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-09 11:39:51.298 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=21.79
2026-03-09 11:39:51.337 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=38.17
2026-03-09 11:39:51.337 | step 3 | route=IT_Ticket | empId=36643 | apiMs=110.86 | totalMs=110.86
2026-03-09 11:39:51.337 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:39:51.337
2026-03-09 11:39:51.354 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=16.64
2026-03-09 11:39:51.356 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-09 11:39:51.357 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 11:39:51.357 | step 3 | route=IT_Ticket | empId=36643 | apiMs=19.99 | totalMs=19.99
2026-03-09 11:39:59.033 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36643 | query called at=11:39:59.033
2026-03-09 11:39:59.177 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=143.92
2026-03-09 11:39:59.181 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36643 | apiMs=148.20 | totalMs=148.20
2026-03-09 11:40:01.198 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query called at=11:40:01.198
2026-03-09 11:40:01.210 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-09 11:40:01.213 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36643 | apiMs=14.80 | totalMs=14.80
2026-03-09 11:42:09.885 | step 1 | route=IT_TicketPost | empId=36643 | query called at=11:42:09.885
2026-03-09 11:42:09.894 | step 2 | route=IT_TicketPost | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-03-09 11:42:09.895 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=10.10 | totalMs=10.10
2026-03-09 11:42:09.907 | step 1 | route=IT_TicketPost | empId=36643 | query called at=11:42:09.907
2026-03-09 11:42:09.956 | step 2 | route=IT_TicketPost | empId=36643 | query=IT_Ticket_Save_SPOC | queryMs=48.48
2026-03-09 11:42:09.975 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=67.49 | totalMs=67.49
2026-03-09 11:42:09.975 | step 1 | route=IT_TicketPost | empId=36643 | query called at=11:42:09.975
2026-03-09 11:42:09.991 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.04
2026-03-09 11:42:09.991 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=15.79 | totalMs=15.79
2026-03-09 11:42:09.991 | step 1 | route=IT_TicketPost | empId=36643 | query called at=11:42:09.991
2026-03-09 11:42:09.992 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-09 11:42:09.993 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=1.28 | totalMs=1.28
2026-03-09 11:42:12.232 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:42:12.232
2026-03-09 11:42:12.243 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-09 11:42:12.247 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-09 11:42:12.251 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 11:42:12.253 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 11:42:12.254 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-09 11:42:12.293 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=38.24
2026-03-09 11:42:12.293 | step 3 | route=IT_Ticket | empId=36643 | apiMs=61.07 | totalMs=61.07
2026-03-09 11:42:12.294 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:42:12.294
2026-03-09 11:42:12.295 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-09 11:42:12.297 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-09 11:42:12.298 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 11:42:12.298 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.48 | totalMs=4.48
2026-03-09 11:42:29.452 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:42:29.452
2026-03-09 11:42:29.477 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=23.85
2026-03-09 11:42:29.481 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-09 11:42:29.485 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-09 11:42:29.489 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-09 11:42:29.491 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-09 11:42:29.566 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=74.93
2026-03-09 11:42:29.567 | step 3 | route=IT_Ticket | empId=48449 | apiMs=114.30 | totalMs=114.30
2026-03-09 11:42:29.567 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:42:29.567
2026-03-09 11:42:29.569 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-09 11:42:29.570 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-09 11:42:29.571 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-09 11:42:29.572 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.71 | totalMs=4.71
2026-03-09 11:42:47.957 | step 1 | route=IT_Ticket | empId=62012 | query called at=11:42:47.957
2026-03-09 11:42:47.967 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-09 11:42:47.969 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-09 11:42:47.970 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-09 11:42:47.971 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-09 11:42:47.972 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-09 11:42:47.995 | step 2 | route=IT_Ticket | empId=62012 | query=VMS_Comp_login_proc | queryMs=22.19
2026-03-09 11:42:47.995 | step 3 | route=IT_Ticket | empId=62012 | apiMs=38.07 | totalMs=38.07
2026-03-09 11:42:47.996 | step 1 | route=IT_Ticket | empId=62012 | query called at=11:42:47.996
2026-03-09 11:42:47.997 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-09 11:42:47.998 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-09 11:42:47.999 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-09 11:42:48.000 | step 3 | route=IT_Ticket | empId=62012 | apiMs=3.83 | totalMs=3.83
2026-03-09 11:42:51.452 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=11:42:51.452
2026-03-09 11:42:51.475 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=22.28
2026-03-09 11:42:51.475 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=23.10 | totalMs=23.10
2026-03-09 11:42:51.953 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:42:51.953
2026-03-09 11:42:59.059 | step 1 | route=IT_Ticket | empId=62012 | query called at=11:42:59.059
2026-03-09 11:42:59.069 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-03-09 11:42:59.074 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-09 11:42:59.078 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=0.66
2026-03-09 11:42:59.082 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-09 11:42:59.083 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_it_Ticket_Details | queryMs=0.64
2026-03-09 11:42:59.101 | step 2 | route=IT_Ticket | empId=62012 | query=VMS_Comp_login_proc | queryMs=17.74
2026-03-09 11:42:59.101 | step 3 | route=IT_Ticket | empId=62012 | apiMs=42.13 | totalMs=42.13
2026-03-09 11:42:59.102 | step 1 | route=IT_Ticket | empId=62012 | query called at=11:42:59.102
2026-03-09 11:42:59.103 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-09 11:42:59.104 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_HW_Ticket_Details | queryMs=0.6
2026-03-09 11:42:59.105 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-03-09 11:42:59.105 | step 3 | route=IT_Ticket | empId=62012 | apiMs=3.38 | totalMs=3.38
2026-03-09 11:43:03.147 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=11:43:03.147
2026-03-09 11:43:03.160 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=13.07
2026-03-09 11:43:03.161 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=13.98 | totalMs=13.98
2026-03-09 11:43:03.783 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:03.783
2026-03-09 11:43:06.263 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=11:43:06.263
2026-03-09 11:43:06.469 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=205.66
2026-03-09 11:43:06.474 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=211.47 | totalMs=211.47
2026-03-09 11:43:09.972 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=11:43:09.972
2026-03-09 11:43:09.984 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=11.48
2026-03-09 11:43:09.988 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=16.13 | totalMs=16.13
2026-03-09 11:43:39.027 | step 1 | route=IT_Ticket | empId=55868 | query called at=11:43:39.027
2026-03-09 11:43:39.042 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=14.95
2026-03-09 11:43:39.051 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=5.25
2026-03-09 11:43:39.059 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=5.25
2026-03-09 11:43:39.073 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=13.57
2026-03-09 11:43:39.090 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=16.9
2026-03-09 11:43:39.153 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=62.07
2026-03-09 11:43:39.153 | step 3 | route=IT_Ticket | empId=55868 | apiMs=126.15 | totalMs=126.15
2026-03-09 11:43:39.153 | step 1 | route=IT_Ticket | empId=55868 | query called at=11:43:39.153
2026-03-09 11:43:39.171 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=17.31
2026-03-09 11:43:39.184 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=12.31
2026-03-09 11:43:39.192 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-03-09 11:43:39.192 | step 3 | route=IT_Ticket | empId=55868 | apiMs=38.98 | totalMs=38.98
2026-03-09 11:43:48.024 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=11:43:48.024
2026-03-09 11:43:48.136 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=111.1
2026-03-09 11:43:48.140 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=115.70 | totalMs=115.70
2026-03-09 11:43:49.960 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=11:43:49.960
2026-03-09 11:43:49.971 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-09 11:43:49.974 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=14.19 | totalMs=14.19
2026-03-09 11:45:05.901 | step 1 | route=IT_TicketPost | empId=55868 | query called at=11:45:05.901
2026-03-09 11:45:05.920 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=17.62
2026-03-09 11:45:05.923 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=22.00 | totalMs=22.00
2026-03-09 11:45:05.927 | step 1 | route=IT_TicketPost | empId=55868 | query called at=11:45:05.927
2026-03-09 11:45:05.986 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=56.38
2026-03-09 11:45:05.997 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=70.35 | totalMs=70.35
2026-03-09 11:45:05.997 | step 1 | route=IT_TicketPost | empId=55868 | query called at=11:45:05.997
2026-03-09 11:45:06.092 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=93.88
2026-03-09 11:45:06.092 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=94.64 | totalMs=94.64
2026-03-09 11:45:09.094 | step 1 | route=IT_Ticket | empId=55868 | query called at=11:45:09.094
2026-03-09 11:45:09.105 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-09 11:45:09.110 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-09 11:45:09.114 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-09 11:45:09.115 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-09 11:45:09.117 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-09 11:45:09.137 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=20.32
2026-03-09 11:45:09.138 | step 3 | route=IT_Ticket | empId=55868 | apiMs=43.39 | totalMs=43.39
2026-03-09 11:45:09.138 | step 1 | route=IT_Ticket | empId=55868 | query called at=11:45:09.138
2026-03-09 11:45:09.140 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-09 11:45:09.141 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-09 11:45:09.142 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-09 11:45:09.142 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.07 | totalMs=4.07
2026-03-09 11:47:09.092 | step 1 | route=IT_TicketPost | empId=48449 | query called at=11:47:09.092
2026-03-09 11:47:09.103 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-09 11:47:09.107 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=15.37 | totalMs=15.37
2026-03-09 11:47:09.111 | step 1 | route=IT_TicketPost | empId=48449 | query called at=11:47:09.111
2026-03-09 11:47:09.472 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=358.08
2026-03-09 11:47:09.505 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=393.79 | totalMs=393.79
2026-03-09 11:47:09.505 | step 1 | route=IT_TicketPost | empId=48449 | query called at=11:47:09.505
2026-03-09 11:47:09.508 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.28
2026-03-09 11:47:09.508 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=3.09 | totalMs=3.09
2026-03-09 11:47:09.509 | step 1 | route=IT_TicketPost | empId=48449 | query called at=11:47:09.509
2026-03-09 11:47:09.510 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-09 11:47:09.510 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=1.70 | totalMs=1.70
2026-03-09 11:47:09.745 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:47:09.745
2026-03-09 11:47:09.756 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-09 11:47:09.758 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-09 11:47:09.760 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.89
2026-03-09 11:47:09.762 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-09 11:47:09.764 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.43
2026-03-09 11:47:09.798 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=33.76
2026-03-09 11:47:09.798 | step 3 | route=IT_Ticket | empId=48449 | apiMs=52.80 | totalMs=52.80
2026-03-09 11:47:09.799 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:47:09.799
2026-03-09 11:47:09.801 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-03-09 11:47:09.802 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 11:47:09.804 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-09 11:47:09.804 | step 3 | route=IT_Ticket | empId=48449 | apiMs=5.37 | totalMs=5.37
2026-03-09 11:47:31.275 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=11:47:31.275
2026-03-09 11:47:31.317 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=41.28
2026-03-09 11:47:31.321 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=45.86 | totalMs=45.86
2026-03-09 11:47:31.769 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:31.769
2026-03-09 11:47:38.316 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=11:47:38.316
2026-03-09 11:47:38.432 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=114.88
2026-03-09 11:47:38.453 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=136.70 | totalMs=136.70
2026-03-09 11:47:38.457 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=11:47:38.457
2026-03-09 11:47:38.461 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-09 11:47:38.463 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-09 11:47:38.464 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-09 11:47:38.464 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=7.47 | totalMs=7.47
2026-03-09 11:47:38.699 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=11:47:38.699
2026-03-09 11:47:38.715 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=14.82
2026-03-09 11:47:38.715 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=15.61 | totalMs=15.61
2026-03-09 11:47:39.042 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:39.042
2026-03-09 11:48:07.129 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=11:48:07.129
2026-03-09 11:48:07.148 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=19.01
2026-03-09 11:48:07.152 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=22.96 | totalMs=22.96
2026-03-09 11:48:07.756 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:48:07.756
2026-03-09 11:48:11.982 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:48:11.982
2026-03-09 11:48:12.432 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=449.46
2026-03-09 11:48:12.472 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=489.84 | totalMs=489.84
2026-03-09 11:48:12.475 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:48:12.475
2026-03-09 11:48:12.479 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-09 11:48:12.483 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-09 11:48:12.485 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-09 11:48:12.485 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=9.82 | totalMs=9.82
2026-03-09 11:48:15.155 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=11:48:15.155
2026-03-09 11:48:15.171 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=14.98
2026-03-09 11:48:15.174 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=18.79 | totalMs=18.79
2026-03-09 11:48:15.684 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:48:15.684
2026-03-09 11:53:44.425 | step 1 | route=IT_Ticket | empId=65388 | query called at=11:53:44.425
2026-03-09 11:53:44.459 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=33.45
2026-03-09 11:53:44.463 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-09 11:53:44.468 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 11:53:44.472 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-09 11:53:44.494 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=21.74
2026-03-09 11:53:44.533 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=37.91
2026-03-09 11:53:44.533 | step 3 | route=IT_Ticket | empId=65388 | apiMs=108.25 | totalMs=108.25
2026-03-09 11:53:44.533 | step 1 | route=IT_Ticket | empId=65388 | query called at=11:53:44.533
2026-03-09 11:53:44.551 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=17.18
2026-03-09 11:53:44.553 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-09 11:53:44.554 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-09 11:53:44.554 | step 3 | route=IT_Ticket | empId=65388 | apiMs=20.85 | totalMs=20.85
2026-03-09 11:54:11.428 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65388 | query called at=11:54:11.428
2026-03-09 11:54:11.565 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=137.15
2026-03-09 11:54:11.569 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65388 | apiMs=141.20 | totalMs=141.20
2026-03-09 11:54:14.036 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query called at=11:54:14.036
2026-03-09 11:54:14.059 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=23.33
2026-03-09 11:54:14.063 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65388 | apiMs=27.17 | totalMs=27.17
2026-03-09 11:55:27.346 | step 1 | route=IT_Ticket | empId=39652 | query called at=11:55:27.346
2026-03-09 11:55:27.356 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-09 11:55:27.361 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-09 11:55:27.365 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-09 11:55:27.366 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 11:55:27.368 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-09 11:55:27.396 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=27.68
2026-03-09 11:55:27.396 | step 3 | route=IT_Ticket | empId=39652 | apiMs=50.61 | totalMs=50.61
2026-03-09 11:55:27.397 | step 1 | route=IT_Ticket | empId=39652 | query called at=11:55:27.397
2026-03-09 11:55:27.398 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-09 11:55:27.400 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 11:55:27.401 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-09 11:55:27.401 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.71 | totalMs=4.71
2026-03-09 11:55:35.667 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=11:55:35.667
2026-03-09 11:55:35.803 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=136.29
2026-03-09 11:55:35.807 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=140.46 | totalMs=140.46
2026-03-09 11:55:37.007 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=11:55:37.007
2026-03-09 11:55:37.019 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-03-09 11:55:37.022 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=15.54 | totalMs=15.54
2026-03-09 11:56:27.025 | step 1 | route=IT_TicketPost | empId=39652 | query called at=11:56:27.025
2026-03-09 11:56:27.038 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=12.25
2026-03-09 11:56:27.043 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=17.13 | totalMs=17.13
2026-03-09 11:56:27.046 | step 1 | route=IT_TicketPost | empId=39652 | query called at=11:56:27.046
2026-03-09 11:56:27.072 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=22.9
2026-03-09 11:56:27.075 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=28.91 | totalMs=28.91
2026-03-09 11:56:27.075 | step 1 | route=IT_TicketPost | empId=39652 | query called at=11:56:27.075
2026-03-09 11:56:27.077 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-09 11:56:27.078 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=2.37 | totalMs=2.37
2026-03-09 11:56:27.078 | step 1 | route=IT_TicketPost | empId=39652 | query called at=11:56:27.078
2026-03-09 11:56:27.080 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-09 11:56:27.080 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.74 | totalMs=1.74
2026-03-09 11:56:29.086 | step 1 | route=IT_Ticket | empId=39652 | query called at=11:56:29.086
2026-03-09 11:56:29.096 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-09 11:56:29.101 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-09 11:56:29.105 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 11:56:29.107 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-09 11:56:29.109 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-03-09 11:56:29.145 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=36.2
2026-03-09 11:56:29.146 | step 3 | route=IT_Ticket | empId=39652 | apiMs=59.52 | totalMs=59.52
2026-03-09 11:56:29.146 | step 1 | route=IT_Ticket | empId=39652 | query called at=11:56:29.146
2026-03-09 11:56:29.148 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-09 11:56:29.149 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-09 11:56:29.150 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-09 11:56:29.150 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.32 | totalMs=4.32
2026-03-09 11:58:37.359 | step 1 | route=IT_Ticket | empId=9550 | query called at=11:58:37.359
2026-03-09 11:58:37.374 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=13.9
2026-03-09 11:58:37.382 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-03-09 11:58:37.391 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-03-09 11:58:37.399 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=8.26
2026-03-09 11:58:37.408 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_it_Ticket_Details | queryMs=8.38
2026-03-09 11:58:37.482 | step 2 | route=IT_Ticket | empId=9550 | query=VMS_Comp_login_proc | queryMs=74.13
2026-03-09 11:58:37.483 | step 3 | route=IT_Ticket | empId=9550 | apiMs=123.49 | totalMs=123.49
2026-03-09 11:58:37.483 | step 1 | route=IT_Ticket | empId=9550 | query called at=11:58:37.483
2026-03-09 11:58:37.491 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=7.87
2026-03-09 11:58:37.500 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-03-09 11:58:37.508 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-03-09 11:58:37.509 | step 3 | route=IT_Ticket | empId=9550 | apiMs=25.56 | totalMs=25.56
2026-03-09 11:59:07.641 | step 1 | route=IT_Ticket | empId=36785 | query called at=11:59:07.641
2026-03-09 11:59:07.652 | step 2 | route=IT_Ticket | empId=36785 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-09 11:59:07.658 | step 2 | route=IT_Ticket | empId=36785 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-09 11:59:07.662 | step 2 | route=IT_Ticket | empId=36785 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 11:59:07.667 | step 2 | route=IT_Ticket | empId=36785 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-09 11:59:07.669 | step 2 | route=IT_Ticket | empId=36785 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-09 11:59:07.708 | step 2 | route=IT_Ticket | empId=36785 | query=VMS_Comp_login_proc | queryMs=39.02
2026-03-09 11:59:07.708 | step 3 | route=IT_Ticket | empId=36785 | apiMs=67.18 | totalMs=67.18
2026-03-09 11:59:07.709 | step 1 | route=IT_Ticket | empId=36785 | query called at=11:59:07.709
2026-03-09 11:59:07.710 | step 2 | route=IT_Ticket | empId=36785 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-09 11:59:07.712 | step 2 | route=IT_Ticket | empId=36785 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 11:59:07.713 | step 2 | route=IT_Ticket | empId=36785 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 11:59:07.713 | step 3 | route=IT_Ticket | empId=36785 | apiMs=4.40 | totalMs=4.40
2026-03-09 11:59:26.339 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36785 | query called at=11:59:26.339
2026-03-09 11:59:26.737 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36785 | query=KPI_IT_Ticket_Details_New | queryMs=397.5
2026-03-09 11:59:26.737 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36785 | apiMs=398.57 | totalMs=398.57
2026-03-09 11:59:31.910 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36785 | query called at=11:59:31.910
2026-03-09 11:59:31.968 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36785 | query=KPI_IT_Ticket_Details_New | queryMs=57.47
2026-03-09 11:59:31.973 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36785 | apiMs=62.27 | totalMs=62.27
2026-03-09 11:59:37.638 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=11:59:37.638
2026-03-09 11:59:37.715 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=75.99
2026-03-09 11:59:37.719 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=80.39 | totalMs=80.39
2026-03-09 11:59:38.153 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:38.153
2026-03-09 11:59:40.462 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=11:59:40.462
2026-03-09 11:59:40.476 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=13.36
2026-03-09 11:59:40.480 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=17.65 | totalMs=17.65
2026-03-09 11:59:40.927 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:40.927
2026-03-09 11:59:53.340 | step 1 | route=IT_Ticket_Report | empId=36643 | query called at=11:59:53.340
2026-03-09 11:59:53.698 | step 2 | route=IT_Ticket_Report | empId=36643 | query=kpi_it_ticket_report_page_proc | queryMs=357.99
2026-03-09 11:59:53.699 | step 3 | route=IT_Ticket_Report | empId=36643 | apiMs=358.79 | totalMs=358.79
2026-03-09 11:59:54.091 | step 4 | route=pageRenderd | empId=36643 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:59:54.091
2026-03-09 12:00:03.398 | step 1 | route=Ticket_SPOC_Approve | empId=36643 | query called at=12:00:03.398
2026-03-09 12:00:03.413 | step 2 | route=Ticket_SPOC_Approve | empId=36643 | query=IT_TIcket_SPOCApp_Report | queryMs=14.15
2026-03-09 12:00:03.417 | step 3 | route=Ticket_SPOC_Approve | empId=36643 | apiMs=18.58 | totalMs=18.58
2026-03-09 12:00:03.863 | step 4 | route=pageRenderd | empId=36643 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:00:03.863
2026-03-09 12:00:06.139 | step 1 | route=IT_Ticket_Report | empId=36643 | query called at=12:00:06.139
2026-03-09 12:00:06.221 | step 2 | route=IT_Ticket_Report | empId=36643 | query=kpi_it_ticket_report_page_proc | queryMs=82.1
2026-03-09 12:00:06.225 | step 3 | route=IT_Ticket_Report | empId=36643 | apiMs=86.38 | totalMs=86.38
2026-03-09 12:00:06.610 | step 4 | route=pageRenderd | empId=36643 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:00:06.610
2026-03-09 12:00:18.101 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:00:18.101
2026-03-09 12:00:18.111 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-09 12:00:18.116 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.86
2026-03-09 12:00:18.121 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-09 12:00:18.122 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 12:00:18.124 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-09 12:00:18.167 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=42.72
2026-03-09 12:00:18.167 | step 3 | route=IT_Ticket | empId=36643 | apiMs=66.40 | totalMs=66.40
2026-03-09 12:00:18.167 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:00:18.167
2026-03-09 12:00:18.169 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-09 12:00:18.170 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-09 12:00:18.172 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-09 12:00:18.172 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.64 | totalMs=4.64
2026-03-09 12:00:25.003 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36643 | query called at=12:00:25.003
2026-03-09 12:00:25.135 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=130.73
2026-03-09 12:00:25.139 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36643 | apiMs=135.35 | totalMs=135.35
2026-03-09 12:00:26.563 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query called at=12:00:26.563
2026-03-09 12:00:26.604 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=40.13
2026-03-09 12:00:26.608 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36643 | apiMs=44.81 | totalMs=44.81
2026-03-09 12:00:54.160 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9550 | query called at=12:00:54.160
2026-03-09 12:00:54.306 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=145.66
2026-03-09 12:00:54.310 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9550 | apiMs=150.14 | totalMs=150.14
2026-03-09 12:00:56.432 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=9550 | query called at=12:00:56.432
2026-03-09 12:00:56.445 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=11.74
2026-03-09 12:00:56.449 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=9550 | apiMs=16.19 | totalMs=16.19
2026-03-09 12:01:03.063 | step 1 | route=IT_TicketPost | empId=36643 | query called at=12:01:03.063
2026-03-09 12:01:03.096 | step 2 | route=IT_TicketPost | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=32.27
2026-03-09 12:01:03.100 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=36.78 | totalMs=36.78
2026-03-09 12:01:03.103 | step 1 | route=IT_TicketPost | empId=36643 | query called at=12:01:03.103
2026-03-09 12:01:03.272 | step 2 | route=IT_TicketPost | empId=36643 | query=IT_Ticket_Save_SPOC | queryMs=163.85
2026-03-09 12:01:03.290 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=186.19 | totalMs=186.19
2026-03-09 12:01:03.290 | step 1 | route=IT_TicketPost | empId=36643 | query called at=12:01:03.290
2026-03-09 12:01:03.384 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=93.95
2026-03-09 12:01:03.385 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=94.70 | totalMs=94.70
2026-03-09 12:01:03.385 | step 1 | route=IT_TicketPost | empId=36643 | query called at=12:01:03.385
2026-03-09 12:01:03.404 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.61
2026-03-09 12:01:03.404 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=19.20 | totalMs=19.20
2026-03-09 12:01:05.532 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:01:05.532
2026-03-09 12:01:05.543 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-09 12:01:05.547 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-09 12:01:05.552 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 12:01:05.553 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-09 12:01:05.555 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-09 12:01:05.594 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=38.87
2026-03-09 12:01:05.594 | step 3 | route=IT_Ticket | empId=36643 | apiMs=62.41 | totalMs=62.41
2026-03-09 12:01:05.595 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:01:05.595
2026-03-09 12:01:05.596 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-09 12:01:05.598 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-09 12:01:05.599 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-09 12:01:05.599 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.45 | totalMs=4.45
2026-03-09 12:01:12.932 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=12:01:12.932
2026-03-09 12:01:12.949 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=15.71
2026-03-09 12:01:12.953 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=20.24 | totalMs=20.24
2026-03-09 12:01:13.380 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:01:13.380
2026-03-09 12:01:18.691 | step 1 | route=IT_Ticket | empId=62012 | query called at=12:01:18.691
2026-03-09 12:01:18.700 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=9.12
2026-03-09 12:01:18.710 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=5.75
2026-03-09 12:01:18.719 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=5.28
2026-03-09 12:01:18.727 | step 2 | route=IT_Ticket | empId=62012 | query=KPI_IT_Ticket_Details_New | queryMs=5.4
2026-03-09 12:01:18.736 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_it_Ticket_Details | queryMs=8.46
2026-03-09 12:01:18.812 | step 2 | route=IT_Ticket | empId=62012 | query=VMS_Comp_login_proc | queryMs=75.89
2026-03-09 12:01:18.813 | step 3 | route=IT_Ticket | empId=62012 | apiMs=121.67 | totalMs=121.67
2026-03-09 12:01:18.813 | step 1 | route=IT_Ticket | empId=62012 | query called at=12:01:18.813
2026-03-09 12:01:18.821 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_HW_Ticket_Details | queryMs=7.55
2026-03-09 12:01:18.830 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-03-09 12:01:18.833 | step 2 | route=IT_Ticket | empId=62012 | query=Kpi_HW_Ticket_Details | queryMs=3.58
2026-03-09 12:01:18.834 | step 3 | route=IT_Ticket | empId=62012 | apiMs=20.79 | totalMs=20.79
2026-03-09 12:01:39.997 | step 1 | route=IT_TicketPost | empId=36785 | query called at=12:01:39.997
2026-03-09 12:01:40.007 | step 2 | route=IT_TicketPost | empId=36785 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-09 12:01:40.011 | step 3 | route=IT_TicketPost | empId=36785 | apiMs=14.43 | totalMs=14.43
2026-03-09 12:01:40.014 | step 1 | route=IT_TicketPost | empId=36785 | query called at=12:01:40.014
2026-03-09 12:01:40.135 | step 2 | route=IT_TicketPost | empId=36785 | query=IT_Ticket_Save_SPOC | queryMs=117.61
2026-03-09 12:01:40.375 | step 3 | route=IT_TicketPost | empId=36785 | apiMs=360.84 | totalMs=360.84
2026-03-09 12:01:40.376 | step 1 | route=IT_TicketPost | empId=36785 | query called at=12:01:40.376
2026-03-09 12:01:40.377 | step 2 | route=IT_TicketPost | empId=36785 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-09 12:01:40.378 | step 3 | route=IT_TicketPost | empId=36785 | apiMs=2.20 | totalMs=2.20
2026-03-09 12:01:40.378 | step 1 | route=IT_TicketPost | empId=36785 | query called at=12:01:40.378
2026-03-09 12:01:40.379 | step 2 | route=IT_TicketPost | empId=36785 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-09 12:01:40.380 | step 3 | route=IT_TicketPost | empId=36785 | apiMs=1.32 | totalMs=1.32
2026-03-09 12:01:42.176 | step 1 | route=IT_Ticket | empId=36785 | query called at=12:01:42.176
2026-03-09 12:01:42.186 | step 2 | route=IT_Ticket | empId=36785 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-03-09 12:01:42.190 | step 2 | route=IT_Ticket | empId=36785 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 12:01:42.195 | step 2 | route=IT_Ticket | empId=36785 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-09 12:01:42.199 | step 2 | route=IT_Ticket | empId=36785 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-09 12:01:42.200 | step 2 | route=IT_Ticket | empId=36785 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-09 12:01:42.243 | step 2 | route=IT_Ticket | empId=36785 | query=VMS_Comp_login_proc | queryMs=42.15
2026-03-09 12:01:42.243 | step 3 | route=IT_Ticket | empId=36785 | apiMs=66.96 | totalMs=66.96
2026-03-09 12:01:42.243 | step 1 | route=IT_Ticket | empId=36785 | query called at=12:01:42.243
2026-03-09 12:01:42.245 | step 2 | route=IT_Ticket | empId=36785 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-09 12:01:42.246 | step 2 | route=IT_Ticket | empId=36785 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-09 12:01:42.247 | step 2 | route=IT_Ticket | empId=36785 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-09 12:01:42.247 | step 3 | route=IT_Ticket | empId=36785 | apiMs=3.77 | totalMs=3.77
2026-03-09 12:02:11.723 | step 1 | route=IT_TicketPost | empId=65388 | query called at=12:02:11.723
2026-03-09 12:02:11.740 | step 2 | route=IT_TicketPost | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=16.81
2026-03-09 12:02:11.744 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=21.41 | totalMs=21.41
2026-03-09 12:02:11.748 | step 1 | route=IT_TicketPost | empId=65388 | query called at=12:02:11.748
2026-03-09 12:02:12.793 | step 2 | route=IT_TicketPost | empId=65388 | query=IT_Ticket_Save_SPOC | queryMs=1041.52
2026-03-09 12:02:12.848 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=1,100.43 | totalMs=1,100.43
2026-03-09 12:02:12.849 | step 1 | route=IT_TicketPost | empId=65388 | query called at=12:02:12.849
2026-03-09 12:02:12.851 | step 2 | route=IT_TicketPost | empId=65388 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-09 12:02:12.851 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=2.46 | totalMs=2.46
2026-03-09 12:02:12.852 | step 1 | route=IT_TicketPost | empId=65388 | query called at=12:02:12.852
2026-03-09 12:02:12.853 | step 2 | route=IT_TicketPost | empId=65388 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-09 12:02:12.853 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=1.55 | totalMs=1.55
2026-03-09 12:02:13.079 | step 1 | route=IT_Ticket | empId=65388 | query called at=12:02:13.079
2026-03-09 12:02:13.090 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-09 12:02:13.092 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-09 12:02:13.117 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=24.77
2026-03-09 12:02:13.118 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-09 12:02:13.121 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=1.87
2026-03-09 12:02:13.156 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=34.92
2026-03-09 12:02:13.156 | step 3 | route=IT_Ticket | empId=65388 | apiMs=76.89 | totalMs=76.89
2026-03-09 12:02:13.157 | step 1 | route=IT_Ticket | empId=65388 | query called at=12:02:13.157
2026-03-09 12:02:13.158 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-09 12:02:13.160 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-09 12:02:13.161 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-09 12:02:13.162 | step 3 | route=IT_Ticket | empId=65388 | apiMs=5.04 | totalMs=5.04
2026-03-09 12:03:07.044 | step 1 | route=IT_TicketPost | empId=9550 | query called at=12:03:07.044
2026-03-09 12:03:07.057 | step 2 | route=IT_TicketPost | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=11.75
2026-03-09 12:03:07.061 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=16.26 | totalMs=16.26
2026-03-09 12:03:07.064 | step 1 | route=IT_TicketPost | empId=9550 | query called at=12:03:07.064
2026-03-09 12:03:07.744 | step 2 | route=IT_TicketPost | empId=9550 | query=IT_Ticket_Save_SPOC | queryMs=676.24
2026-03-09 12:03:08.019 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=955.20 | totalMs=955.20
2026-03-09 12:03:08.020 | step 1 | route=IT_TicketPost | empId=9550 | query called at=12:03:08.020
2026-03-09 12:03:08.023 | step 2 | route=IT_TicketPost | empId=9550 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.44
2026-03-09 12:03:08.023 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=3.19 | totalMs=3.19
2026-03-09 12:03:08.374 | step 1 | route=IT_Ticket | empId=9550 | query called at=12:03:08.374
2026-03-09 12:03:08.384 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-09 12:03:08.386 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-09 12:03:08.388 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-09 12:03:08.389 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-09 12:03:08.390 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-09 12:03:08.418 | step 2 | route=IT_Ticket | empId=9550 | query=VMS_Comp_login_proc | queryMs=27.23
2026-03-09 12:03:08.418 | step 3 | route=IT_Ticket | empId=9550 | apiMs=44.35 | totalMs=44.35
2026-03-09 12:03:08.419 | step 1 | route=IT_Ticket | empId=9550 | query called at=12:03:08.419
2026-03-09 12:03:08.421 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=1.67
2026-03-09 12:03:08.425 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-09 12:03:08.427 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-09 12:03:08.427 | step 3 | route=IT_Ticket | empId=9550 | apiMs=8.38 | totalMs=8.38
2026-03-09 12:04:53.486 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65388 | query called at=12:04:53.486
2026-03-09 12:04:53.625 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=138.1
2026-03-09 12:04:53.630 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65388 | apiMs=144.34 | totalMs=144.34
2026-03-09 12:04:55.227 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query called at=12:04:55.227
2026-03-09 12:04:55.240 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=12.85
2026-03-09 12:04:55.244 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65388 | apiMs=16.94 | totalMs=16.94
2026-03-09 12:15:15.271 | step 5 | route=dashboard | empId=Grm0043 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-09 12:31:54.557 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:31:54.557
2026-03-09 12:31:54.607 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=49.06
2026-03-09 12:31:54.609 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=2.29
2026-03-09 12:31:54.611 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 12:31:54.612 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-09 12:31:54.647 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=34.78
2026-03-09 12:31:54.709 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=61.59
2026-03-09 12:31:54.709 | step 3 | route=IT_Ticket | empId=46609 | apiMs=152.38 | totalMs=152.38
2026-03-09 12:31:54.710 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:31:54.710
2026-03-09 12:31:54.736 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=25.94
2026-03-09 12:31:54.737 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-09 12:31:54.738 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-09 12:31:54.739 | step 3 | route=IT_Ticket | empId=46609 | apiMs=28.97 | totalMs=28.97
2026-03-09 12:32:10.574 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=12:32:10.574
2026-03-09 12:32:10.986 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=410.88
2026-03-09 12:32:10.986 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=411.89 | totalMs=411.89
2026-03-09 12:32:12.789 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=12:32:12.789
2026-03-09 12:32:12.818 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=28.61
2026-03-09 12:32:12.822 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=32.94 | totalMs=32.94
2026-03-09 12:35:48.077 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:35:48.077
2026-03-09 12:35:48.127 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=49.71
2026-03-09 12:35:48.134 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=2
2026-03-09 12:35:48.139 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-09 12:35:48.144 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 12:35:48.167 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=22.59
2026-03-09 12:35:48.187 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=20.29
2026-03-09 12:35:48.188 | step 3 | route=IT_Ticket | empId=46609 | apiMs=111.11 | totalMs=111.11
2026-03-09 12:35:48.188 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:35:48.188
2026-03-09 12:35:48.198 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=9.48
2026-03-09 12:35:48.199 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-09 12:35:48.201 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-09 12:35:48.201 | step 3 | route=IT_Ticket | empId=46609 | apiMs=12.58 | totalMs=12.58
2026-03-09 12:35:54.867 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=12:35:54.867
2026-03-09 12:35:55.319 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=450.8
2026-03-09 12:35:55.319 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=451.74 | totalMs=451.74
2026-03-09 12:35:56.870 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=12:35:56.870
2026-03-09 12:35:56.887 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=16.47
2026-03-09 12:35:56.892 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=21.75 | totalMs=21.75
2026-03-09 12:36:03.927 | step 1 | route=IT_Ticket | empId=34950 | query called at=12:36:03.927
2026-03-09 12:36:03.952 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=24.52
2026-03-09 12:36:03.957 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-09 12:36:03.962 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-09 12:36:03.967 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-09 12:36:03.968 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-09 12:36:04.007 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=38.95
2026-03-09 12:36:04.008 | step 3 | route=IT_Ticket | empId=34950 | apiMs=81.10 | totalMs=81.10
2026-03-09 12:36:04.008 | step 1 | route=IT_Ticket | empId=34950 | query called at=12:36:04.008
2026-03-09 12:36:04.010 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-09 12:36:04.011 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-09 12:36:04.012 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-09 12:36:04.013 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.63 | totalMs=4.63
2026-03-09 12:45:09.304 | step 1 | route=IT_Ticket_Report | empId=12432 | query called at=12:45:09.304
2026-03-09 12:45:09.727 | step 2 | route=IT_Ticket_Report | empId=12432 | query=kpi_it_ticket_report_page_proc | queryMs=421.95
2026-03-09 12:45:09.727 | step 3 | route=IT_Ticket_Report | empId=12432 | apiMs=422.88 | totalMs=422.88
2026-03-09 12:45:10.114 | step 4 | route=pageRenderd | empId=12432 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:45:10.114
2026-03-09 12:45:16.369 | step 1 | route=IT_Ticket | empId=12432 | query called at=12:45:16.369
2026-03-09 12:45:16.403 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=33.74
2026-03-09 12:45:16.409 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-09 12:45:16.414 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-09 12:45:16.418 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-09 12:45:16.440 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_it_Ticket_Details | queryMs=21.83
2026-03-09 12:45:16.470 | step 2 | route=IT_Ticket | empId=12432 | query=VMS_Comp_login_proc | queryMs=28.8
2026-03-09 12:45:16.470 | step 3 | route=IT_Ticket | empId=12432 | apiMs=101.19 | totalMs=101.19
2026-03-09 12:45:16.471 | step 1 | route=IT_Ticket | empId=12432 | query called at=12:45:16.471
2026-03-09 12:45:16.488 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=17.42
2026-03-09 12:45:16.490 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-09 12:45:16.491 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 12:45:16.492 | step 3 | route=IT_Ticket | empId=12432 | apiMs=21.12 | totalMs=21.12
2026-03-09 12:45:23.647 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12432 | query called at=12:45:23.647
2026-03-09 12:45:23.742 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=93.99
2026-03-09 12:45:23.746 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12432 | apiMs=98.69 | totalMs=98.69
2026-03-09 12:45:25.280 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12432 | query called at=12:45:25.280
2026-03-09 12:45:25.294 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=13.18
2026-03-09 12:45:25.297 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12432 | apiMs=17.49 | totalMs=17.49
2026-03-09 12:48:03.823 | step 1 | route=IT_Ticket | empId=10342 | query called at=12:48:03.823
2026-03-09 12:48:03.833 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-09 12:48:03.838 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-09 12:48:03.843 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-09 12:48:03.847 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-09 12:48:03.848 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-03-09 12:48:03.879 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=30.64
2026-03-09 12:48:03.879 | step 3 | route=IT_Ticket | empId=10342 | apiMs=55.85 | totalMs=55.85
2026-03-09 12:48:03.879 | step 1 | route=IT_Ticket | empId=10342 | query called at=12:48:03.879
2026-03-09 12:48:03.881 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-09 12:48:03.882 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-09 12:48:03.882 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-03-09 12:48:03.883 | step 3 | route=IT_Ticket | empId=10342 | apiMs=3.48 | totalMs=3.48
2026-03-09 12:51:09.715 | step 1 | route=IT_TicketPost | empId=12432 | query called at=12:51:09.715
2026-03-09 12:51:09.748 | step 2 | route=IT_TicketPost | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=33.23
2026-03-09 12:51:09.752 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=37.25 | totalMs=37.25
2026-03-09 12:51:09.755 | step 1 | route=IT_TicketPost | empId=12432 | query called at=12:51:09.755
2026-03-09 12:51:09.770 | step 2 | route=IT_TicketPost | empId=12432 | query=IT_Ticket_Save_SPOC | queryMs=11.25
2026-03-09 12:51:09.773 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=17.97 | totalMs=17.97
2026-03-09 12:51:09.773 | step 1 | route=IT_TicketPost | empId=12432 | query called at=12:51:09.773
2026-03-09 12:51:09.775 | step 2 | route=IT_TicketPost | empId=12432 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-09 12:51:09.776 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=2.28 | totalMs=2.28
2026-03-09 12:51:09.776 | step 1 | route=IT_TicketPost | empId=12432 | query called at=12:51:09.776
2026-03-09 12:51:09.777 | step 2 | route=IT_TicketPost | empId=12432 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-09 12:51:09.778 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=1.52 | totalMs=1.52
2026-03-09 12:51:14.766 | step 1 | route=IT_Ticket | empId=12432 | query called at=12:51:14.766
2026-03-09 12:51:14.778 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-03-09 12:51:14.783 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-09 12:51:14.787 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-09 12:51:14.789 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 12:51:14.811 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_it_Ticket_Details | queryMs=22.29
2026-03-09 12:51:14.850 | step 2 | route=IT_Ticket | empId=12432 | query=VMS_Comp_login_proc | queryMs=38.36
2026-03-09 12:51:14.851 | step 3 | route=IT_Ticket | empId=12432 | apiMs=84.67 | totalMs=84.67
2026-03-09 12:51:14.851 | step 1 | route=IT_Ticket | empId=12432 | query called at=12:51:14.851
2026-03-09 12:51:14.870 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=17.86
2026-03-09 12:51:14.871 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-09 12:51:14.872 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-09 12:51:14.873 | step 3 | route=IT_Ticket | empId=12432 | apiMs=21.62 | totalMs=21.62
2026-03-09 12:56:42.603 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:56:42.603
2026-03-09 12:56:42.630 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=25.95
2026-03-09 12:56:42.639 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=5.47
2026-03-09 12:56:42.648 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=5.61
2026-03-09 12:56:42.657 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=5.4
2026-03-09 12:56:42.665 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=8.37
2026-03-09 12:56:42.727 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=61.33
2026-03-09 12:56:42.727 | step 3 | route=IT_Ticket | empId=46609 | apiMs=124.10 | totalMs=124.10
2026-03-09 12:56:42.728 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:56:42.728
2026-03-09 12:56:42.736 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=7.52
2026-03-09 12:56:42.737 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-09 12:56:42.738 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-09 12:56:42.738 | step 3 | route=IT_Ticket | empId=46609 | apiMs=10.72 | totalMs=10.72
2026-03-09 12:56:56.247 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=12:56:56.247
2026-03-09 12:56:56.521 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=274.15
2026-03-09 12:56:56.525 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=278.10 | totalMs=278.10
2026-03-09 12:56:59.784 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=12:56:59.784
2026-03-09 12:56:59.828 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=42.84
2026-03-09 12:56:59.832 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=47.32 | totalMs=47.32
2026-03-09 13:05:01.137 | step 1 | route=IT_Ticket_Report | empId=63984 | query called at=13:05:01.137
2026-03-09 13:05:01.368 | step 2 | route=IT_Ticket_Report | empId=63984 | query=kpi_it_ticket_report_page_proc | queryMs=230.47
2026-03-09 13:05:01.369 | step 3 | route=IT_Ticket_Report | empId=63984 | apiMs=231.35 | totalMs=231.35
2026-03-09 13:05:01.791 | step 4 | route=pageRenderd | empId=63984 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:05:01.791
2026-03-09 13:05:19.435 | step 1 | route=HW_Ticket_Report | empId=63984 | query called at=13:05:19.435
2026-03-09 13:05:19.479 | step 2 | route=HW_Ticket_Report | empId=63984 | query=hw_ticket_report_kpi_proc | queryMs=43.2
2026-03-09 13:05:19.483 | step 3 | route=HW_Ticket_Report | empId=63984 | apiMs=47.69 | totalMs=47.69
2026-03-09 13:05:19.851 | step 4 | route=pageRenderd | empId=63984 | Page=HW TICKET REPORT | page fully loaded at : 13:05:19.851
2026-03-09 13:05:22.821 | step 1 | route=DesignerTicket | empId=63984 | query called at=13:05:22.821
2026-03-09 13:05:22.831 | step 2 | route=DesignerTicket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=9.91
2026-03-09 13:05:22.831 | step 3 | route=DesignerTicket | empId=63984 | apiMs=10.70 | totalMs=10.70
2026-03-09 13:05:22.832 | step 1 | route=DesignerTicket | empId=63984 | query called at=13:05:22.832
2026-03-09 13:05:22.833 | step 2 | route=DesignerTicket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-09 13:05:22.833 | step 3 | route=DesignerTicket | empId=63984 | apiMs=1.54 | totalMs=1.54
2026-03-09 13:05:22.834 | step 1 | route=DesignerTicket | empId=63984 | query called at=13:05:22.834
2026-03-09 13:05:22.850 | step 2 | route=DesignerTicket | empId=63984 | query=Desginer_Typeof_Works_Master_Proc | queryMs=16.35
2026-03-09 13:05:22.851 | step 3 | route=DesignerTicket | empId=63984 | apiMs=16.92 | totalMs=16.92
2026-03-09 13:05:38.218 | step 1 | route=IT_Ticket | empId=63984 | query called at=13:05:38.218
2026-03-09 13:05:38.230 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-03-09 13:05:38.232 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-09 13:05:38.233 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-09 13:05:38.235 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-09 13:05:38.236 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-09 13:05:38.273 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=36.68
2026-03-09 13:05:38.274 | step 3 | route=IT_Ticket | empId=63984 | apiMs=55.15 | totalMs=55.15
2026-03-09 13:05:38.274 | step 1 | route=IT_Ticket | empId=63984 | query called at=13:05:38.274
2026-03-09 13:05:38.276 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-09 13:05:38.277 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-09 13:05:38.279 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-09 13:05:38.279 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.77 | totalMs=4.77
2026-03-09 13:09:37.056 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:09:37.056
2026-03-09 13:09:37.131 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=74.15
2026-03-09 13:09:37.134 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=78.25 | totalMs=78.25
2026-03-09 13:09:37.138 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:09:37.138
2026-03-09 13:09:37.175 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=33.63
2026-03-09 13:09:37.182 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=44.19 | totalMs=44.19
2026-03-09 13:09:37.182 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:09:37.182
2026-03-09 13:09:37.187 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.62
2026-03-09 13:09:37.188 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=5.33 | totalMs=5.33
2026-03-09 13:09:37.188 | step 1 | route=IT_TicketPost | empId=46609 | query called at=13:09:37.188
2026-03-09 13:09:37.212 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.3
2026-03-09 13:09:37.212 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=23.96 | totalMs=23.96
2026-03-09 13:09:37.459 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:09:37.459
2026-03-09 13:09:37.480 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=20.18
2026-03-09 13:09:37.485 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=5.2
2026-03-09 13:09:37.487 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-09 13:09:37.488 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-09 13:09:37.504 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=15.43
2026-03-09 13:09:37.528 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=23.78
2026-03-09 13:09:37.528 | step 3 | route=IT_Ticket | empId=46609 | apiMs=68.61 | totalMs=68.61
2026-03-09 13:09:37.528 | step 1 | route=IT_Ticket | empId=46609 | query called at=13:09:37.528
2026-03-09 13:09:37.541 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=12.43
2026-03-09 13:09:37.543 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-09 13:09:37.544 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-09 13:09:37.544 | step 3 | route=IT_Ticket | empId=46609 | apiMs=15.43 | totalMs=15.43
2026-03-09 13:12:16.802 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=13:12:16.802
2026-03-09 13:12:16.939 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=137.02
2026-03-09 13:12:16.943 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=141.59 | totalMs=141.59
2026-03-09 13:12:19.844 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=13:12:19.844
2026-03-09 13:12:19.876 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=31.43
2026-03-09 13:12:19.880 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=35.72 | totalMs=35.72
2026-03-09 13:32:29.075 | step 1 | route=IT_Ticket | empId=18441 | query called at=13:32:29.075
2026-03-09 13:32:29.109 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=33.23
2026-03-09 13:32:29.111 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-09 13:32:29.112 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-09 13:32:29.114 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-09 13:32:29.136 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=22.14
2026-03-09 13:32:29.173 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=36.35
2026-03-09 13:32:29.173 | step 3 | route=IT_Ticket | empId=18441 | apiMs=97.95 | totalMs=97.95
2026-03-09 13:32:29.173 | step 1 | route=IT_Ticket | empId=18441 | query called at=13:32:29.173
2026-03-09 13:32:29.191 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=17.51
2026-03-09 13:32:29.192 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-09 13:32:29.194 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 13:32:29.194 | step 3 | route=IT_Ticket | empId=18441 | apiMs=20.65 | totalMs=20.65
2026-03-09 13:32:36.287 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=13:32:36.287
2026-03-09 13:32:36.592 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=304.33
2026-03-09 13:32:36.595 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=308.19 | totalMs=308.19
2026-03-09 13:32:38.395 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=13:32:38.395
2026-03-09 13:32:38.469 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=73.04
2026-03-09 13:32:38.473 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=78.02 | totalMs=78.02
2026-03-09 13:33:09.788 | step 1 | route=IT_TicketPost | empId=18441 | query called at=13:33:09.788
2026-03-09 13:33:09.799 | step 2 | route=IT_TicketPost | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-09 13:33:09.804 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=15.65 | totalMs=15.65
2026-03-09 13:33:09.807 | step 1 | route=IT_TicketPost | empId=18441 | query called at=13:33:09.807
2026-03-09 13:33:10.104 | step 2 | route=IT_TicketPost | empId=18441 | query=IT_Ticket_Save_SPOC | queryMs=293.38
2026-03-09 13:33:10.139 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=331.88 | totalMs=331.88
2026-03-09 13:33:10.139 | step 1 | route=IT_TicketPost | empId=18441 | query called at=13:33:10.139
2026-03-09 13:33:10.142 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-03-09 13:33:10.144 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=4.26 | totalMs=4.26
2026-03-09 13:33:12.761 | step 1 | route=IT_Ticket | empId=18441 | query called at=13:33:12.761
2026-03-09 13:33:12.771 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-09 13:33:12.776 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-09 13:33:12.780 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 13:33:12.782 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-09 13:33:12.783 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-09 13:33:12.818 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=33.97
2026-03-09 13:33:12.818 | step 3 | route=IT_Ticket | empId=18441 | apiMs=57.27 | totalMs=57.27
2026-03-09 13:33:12.819 | step 1 | route=IT_Ticket | empId=18441 | query called at=13:33:12.819
2026-03-09 13:33:12.820 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-09 13:33:12.821 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-09 13:33:12.823 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-09 13:33:12.823 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.52 | totalMs=4.52
2026-03-09 14:00:18.868 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:00:18.868
2026-03-09 14:00:18.907 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=37.83
2026-03-09 14:00:18.911 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-09 14:00:18.920 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=5.52
2026-03-09 14:00:18.929 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=5.01
2026-03-09 14:00:18.957 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=27.53
2026-03-09 14:00:19.000 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=42.77
2026-03-09 14:00:19.000 | step 3 | route=IT_Ticket | empId=10342 | apiMs=131.57 | totalMs=131.57
2026-03-09 14:00:19.000 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:00:19.000
2026-03-09 14:00:19.025 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=24.23
2026-03-09 14:00:19.033 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-09 14:00:19.042 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-09 14:00:19.042 | step 3 | route=IT_Ticket | empId=10342 | apiMs=41.71 | totalMs=41.71
2026-03-09 14:03:54.176 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:03:54.176
2026-03-09 14:03:54.187 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-09 14:03:54.193 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-09 14:03:54.197 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-09 14:03:54.201 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 14:03:54.203 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-09 14:03:54.241 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=37.78
2026-03-09 14:03:54.241 | step 3 | route=IT_Ticket | empId=43200 | apiMs=65.36 | totalMs=65.36
2026-03-09 14:03:54.242 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:03:54.242
2026-03-09 14:03:54.243 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-09 14:03:54.245 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-09 14:03:54.246 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-09 14:03:54.246 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.70 | totalMs=4.70
2026-03-09 14:05:37.177 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:05:37.177
2026-03-09 14:05:37.188 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-09 14:05:37.194 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-03-09 14:05:37.199 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-09 14:05:37.203 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-09 14:05:37.204 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-09 14:05:37.225 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=21.18
2026-03-09 14:05:37.226 | step 3 | route=IT_Ticket | empId=51415 | apiMs=48.58 | totalMs=48.58
2026-03-09 14:05:37.226 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:05:37.226
2026-03-09 14:05:37.228 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-09 14:05:37.229 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-09 14:05:37.230 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-09 14:05:37.230 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.83 | totalMs=3.83
2026-03-09 14:05:49.734 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:05:49.734
2026-03-09 14:05:49.801 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=66.2
2026-03-09 14:05:49.801 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=67.00 | totalMs=67.00
2026-03-09 14:05:54.060 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:05:54.060
2026-03-09 14:05:54.073 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.09
2026-03-09 14:05:54.077 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.62 | totalMs=16.62
2026-03-09 14:06:08.925 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:06:08.925
2026-03-09 14:06:08.950 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=23.67
2026-03-09 14:06:08.954 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.21 | totalMs=28.21
2026-03-09 14:06:08.957 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:06:08.957
2026-03-09 14:06:09.373 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=413.01
2026-03-09 14:06:09.416 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=459.13 | totalMs=459.13
2026-03-09 14:06:09.417 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:06:09.417
2026-03-09 14:06:09.435 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.31
2026-03-09 14:06:09.436 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.08 | totalMs=19.08
2026-03-09 14:06:09.436 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:06:09.436
2026-03-09 14:06:09.438 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-09 14:06:09.438 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.04 | totalMs=2.04
2026-03-09 14:06:12.389 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:06:12.389
2026-03-09 14:06:12.399 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-09 14:06:12.404 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-09 14:06:12.408 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-09 14:06:12.410 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 14:06:12.411 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-09 14:06:12.449 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=37.13
2026-03-09 14:06:12.449 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.25 | totalMs=60.25
2026-03-09 14:06:12.449 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:06:12.449
2026-03-09 14:06:12.451 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-09 14:06:12.452 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-09 14:06:12.454 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-09 14:06:12.454 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.61 | totalMs=4.61
2026-03-09 14:06:59.995 | step 5 | route=dashboard | empId=gka0094 | action=Login Page - ERROR | error => Call to undefined function App\Http\Controllers\LifeAtGainup\Logins\is_arissetray()
2026-03-09 14:07:06.730 | step 5 | route=dashboard | empId=gka0094 | action=Login Page - ERROR | error => Call to undefined function App\Http\Controllers\LifeAtGainup\Logins\is_arissetray()
2026-03-09 14:07:21.679 | step 5 | route=dashboard | empId=gka0094 | action=Login Page - ERROR | error => Call to undefined function App\Http\Controllers\LifeAtGainup\Logins\is_arissetray()
2026-03-09 14:09:19.398 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:09:19.398
2026-03-09 14:09:19.490 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=91.13
2026-03-09 14:09:19.494 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=95.87 | totalMs=95.87
2026-03-09 14:09:22.217 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:09:22.217
2026-03-09 14:09:26.223 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:09:26.223
2026-03-09 14:09:26.311 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=88.12
2026-03-09 14:09:26.317 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=94.13 | totalMs=94.13
2026-03-09 14:09:26.320 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:09:26.320
2026-03-09 14:09:26.325 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-03-09 14:09:26.327 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-09 14:09:26.328 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-09 14:09:26.328 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.07 | totalMs=8.07
2026-03-09 14:09:29.802 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:09:29.802
2026-03-09 14:09:29.833 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.43
2026-03-09 14:09:29.837 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=34.78 | totalMs=34.78
2026-03-09 14:09:30.236 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:09:30.236
2026-03-09 14:09:37.318 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:09:37.318
2026-03-09 14:09:37.329 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-09 14:09:37.335 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-09 14:09:37.339 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 14:09:37.344 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-09 14:09:37.345 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-09 14:09:37.381 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=35.9
2026-03-09 14:09:37.382 | step 3 | route=IT_Ticket | empId=34950 | apiMs=63.33 | totalMs=63.33
2026-03-09 14:09:37.382 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:09:37.382
2026-03-09 14:09:37.384 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-09 14:09:37.385 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 14:09:37.386 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-09 14:09:37.387 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.49 | totalMs=4.49
2026-03-09 14:09:44.668 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=14:09:44.668
2026-03-09 14:09:44.985 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=316.61
2026-03-09 14:09:44.989 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=320.98 | totalMs=320.98
2026-03-09 14:09:47.585 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=14:09:47.585
2026-03-09 14:09:47.597 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=11.2
2026-03-09 14:09:47.600 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=15.10 | totalMs=15.10
2026-03-09 14:10:28.319 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:10:28.319
2026-03-09 14:10:28.345 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=25.17
2026-03-09 14:10:28.349 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=29.49 | totalMs=29.49
2026-03-09 14:10:28.364 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:10:28.364
2026-03-09 14:10:28.367 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=3.21 | Error=SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Error converting data type nvarchar to numeric. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=MANIKANDAN P/GLA0155,@Type_Iss=1,@Issuse_Describ=Trims Sales Through Tc21 Device .,@Severity_Iss=1,@Module_id=4,@Comp_id=3842,@User_Code=34950,@Fc_name=34950,@Filepath=34950-37562-ERP_Requirement_Template.docx,@Filepath_2=,
                        @Filepath_3=,@Business_Value=1,@Ret_on_income=100000000,@Res_Emplno=5108,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-09 14:10:29.007 | step 5 | route=IT_TicketPost | empId=34950 | action=Ticket Entry Save(NR) - ERROR | error => SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Error converting data type nvarchar to numeric. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=MANIKANDAN P/GLA0155,@Type_Iss=1,@Issuse_Describ=Trims Sales Through Tc21 Device .,@Severity_Iss=1,@Module_id=4,@Comp_id=3842,@User_Code=34950,@Fc_name=34950,@Filepath=34950-37562-ERP_Requirement_Template.docx,@Filepath_2=,
                        @Filepath_3=,@Business_Value=1,@Ret_on_income=100000000,@Res_Emplno=5108,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-09 14:10:29.448 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:10:29.448
2026-03-09 14:10:29.459 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-03-09 14:10:29.461 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-09 14:10:29.463 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 14:10:29.464 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 14:10:29.466 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-09 14:10:29.503 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=37.38
2026-03-09 14:10:29.504 | step 3 | route=IT_Ticket | empId=34950 | apiMs=55.24 | totalMs=55.24
2026-03-09 14:10:29.504 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:10:29.504
2026-03-09 14:10:29.506 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-09 14:10:29.507 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-09 14:10:29.508 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-09 14:10:29.509 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.58 | totalMs=4.58
2026-03-09 14:12:15.563 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:12:15.563
2026-03-09 14:12:15.626 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=62.61
2026-03-09 14:12:15.630 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=66.99 | totalMs=66.99
2026-03-09 14:12:22.939 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:12:22.939
2026-03-09 14:12:22.965 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=25.17
2026-03-09 14:12:22.969 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=29.66 | totalMs=29.66
2026-03-09 14:13:13.415 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:13:13.415
2026-03-09 14:13:13.428 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.62
2026-03-09 14:13:13.432 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.88 | totalMs=16.88
2026-03-09 14:13:13.436 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:13:13.436
2026-03-09 14:13:13.487 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=48.75
2026-03-09 14:13:13.496 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=60.76 | totalMs=60.76
2026-03-09 14:13:13.497 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:13:13.497
2026-03-09 14:13:13.535 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=37.41
2026-03-09 14:13:13.535 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=38.17 | totalMs=38.17
2026-03-09 14:13:13.535 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:13:13.535
2026-03-09 14:13:13.537 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-09 14:13:13.537 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.85 | totalMs=1.85
2026-03-09 14:13:15.670 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:13:15.670
2026-03-09 14:13:15.692 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=20.78
2026-03-09 14:13:15.704 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.67
2026-03-09 14:13:15.709 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-09 14:13:15.713 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-09 14:13:15.723 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=9.78
2026-03-09 14:13:15.816 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=92.33
2026-03-09 14:13:15.816 | step 3 | route=IT_Ticket | empId=51415 | apiMs=145.88 | totalMs=145.88
2026-03-09 14:13:15.817 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:13:15.817
2026-03-09 14:13:15.826 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.97
2026-03-09 14:13:15.833 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=6.97
2026-03-09 14:13:15.847 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=12.95
2026-03-09 14:13:15.847 | step 3 | route=IT_Ticket | empId=51415 | apiMs=30.02 | totalMs=30.02
2026-03-09 14:13:19.067 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:13:19.067
2026-03-09 14:13:19.143 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=76.35
2026-03-09 14:13:19.147 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=80.67 | totalMs=80.67
2026-03-09 14:13:19.557 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:13:19.557
2026-03-09 14:13:22.468 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:13:22.468
2026-03-09 14:13:22.525 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=56.4
2026-03-09 14:13:22.530 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=61.60 | totalMs=61.60
2026-03-09 14:13:22.533 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:13:22.533
2026-03-09 14:13:22.537 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-09 14:13:22.539 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-09 14:13:22.540 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-09 14:13:22.540 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.23 | totalMs=7.23
2026-03-09 14:13:24.830 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:13:24.830
2026-03-09 14:13:24.867 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=36.79
2026-03-09 14:13:24.871 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=40.82 | totalMs=40.82
2026-03-09 14:13:25.282 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:13:25.282
2026-03-09 14:13:36.490 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:13:36.490
2026-03-09 14:13:36.511 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=20.47
2026-03-09 14:13:36.512 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=21.31 | totalMs=21.31
2026-03-09 14:13:36.826 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:13:36.826
2026-03-09 14:14:58.011 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:14:58.011
2026-03-09 14:14:58.037 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=25.17
2026-03-09 14:14:58.042 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-09 14:14:58.046 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-09 14:14:58.050 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-09 14:14:58.051 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-09 14:14:58.096 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=44.51
2026-03-09 14:14:58.096 | step 3 | route=IT_Ticket | empId=60917 | apiMs=85.01 | totalMs=85.01
2026-03-09 14:14:58.097 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:14:58.097
2026-03-09 14:14:58.098 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-09 14:14:58.099 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-09 14:14:58.100 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-09 14:14:58.101 | step 3 | route=IT_Ticket | empId=60917 | apiMs=3.89 | totalMs=3.89
2026-03-09 14:15:00.133 | step 1 | route=IT_Ticket_Report | empId=60917 | query called at=14:15:00.133
2026-03-09 14:15:00.329 | step 2 | route=IT_Ticket_Report | empId=60917 | query=kpi_it_ticket_report_page_proc | queryMs=195.91
2026-03-09 14:15:00.333 | step 3 | route=IT_Ticket_Report | empId=60917 | apiMs=199.80 | totalMs=199.80
2026-03-09 14:15:01.018 | step 4 | route=pageRenderd | empId=60917 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:15:01.018
2026-03-09 14:22:36.522 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=14:22:36.522
2026-03-09 14:22:36.559 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=36.43
2026-03-09 14:22:36.563 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=41.05 | totalMs=41.05
2026-03-09 14:22:36.992 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:22:36.992
2026-03-09 14:30:09.634 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:30:09.634
2026-03-09 14:30:09.684 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=49.65
2026-03-09 14:30:09.688 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=54.14 | totalMs=54.14
2026-03-09 14:30:10.694 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:30:10.694
2026-03-09 14:30:32.162 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:30:32.162
2026-03-09 14:30:32.213 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=50.31
2026-03-09 14:30:32.237 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=18.96
2026-03-09 14:30:32.241 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=79.18 | totalMs=79.18
2026-03-09 14:30:32.245 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:30:32.245
2026-03-09 14:30:32.276 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.23
2026-03-09 14:30:32.277 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-09 14:30:32.278 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-09 14:30:32.279 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=34.16 | totalMs=34.16
2026-03-09 14:30:35.615 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:30:35.615
2026-03-09 14:30:35.617 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-09 14:30:35.621 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-09 14:30:35.626 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-09 14:30:35.629 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=13.84 | totalMs=13.84
2026-03-09 14:30:40.576 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:30:40.576
2026-03-09 14:30:40.607 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.2
2026-03-09 14:30:40.607 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.03 | totalMs=31.03
2026-03-09 14:30:40.995 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:30:40.995
2026-03-09 14:32:45.812 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:32:45.812
2026-03-09 14:32:45.823 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-09 14:32:45.827 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-09 14:32:45.832 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-09 14:32:45.834 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-09 14:32:45.835 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-09 14:32:45.869 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=33.52
2026-03-09 14:32:45.869 | step 3 | route=IT_Ticket | empId=34950 | apiMs=57.24 | totalMs=57.24
2026-03-09 14:32:45.870 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:32:45.870
2026-03-09 14:32:45.871 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-09 14:32:45.872 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-09 14:32:45.873 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-09 14:32:45.874 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.08 | totalMs=4.08
2026-03-09 14:32:50.543 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=14:32:50.543
2026-03-09 14:32:50.806 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=262.22
2026-03-09 14:32:50.809 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=266.52 | totalMs=266.52
2026-03-09 14:32:51.401 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=14:32:51.401
2026-03-09 14:32:51.424 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=22.64
2026-03-09 14:32:51.428 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=26.34 | totalMs=26.34
2026-03-09 14:33:01.450 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=14:33:01.450
2026-03-09 14:33:01.462 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-03-09 14:33:01.466 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=15.59 | totalMs=15.59
2026-03-09 14:34:03.174 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:34:03.174
2026-03-09 14:34:03.184 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-09 14:34:03.189 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=15.39 | totalMs=15.39
2026-03-09 14:34:03.204 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:34:03.204
2026-03-09 14:34:03.207 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=2.51
2026-03-09 14:34:03.258 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=53.89 | totalMs=53.89
2026-03-09 14:34:03.258 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:34:03.258
2026-03-09 14:34:03.260 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-09 14:34:03.261 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=2.34 | totalMs=2.34
2026-03-09 14:34:03.261 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:34:03.261
2026-03-09 14:34:03.262 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-09 14:34:03.263 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=1.55 | totalMs=1.55
2026-03-09 14:34:06.615 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:34:06.615
2026-03-09 14:34:06.626 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-03-09 14:34:06.631 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-09 14:34:06.636 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-09 14:34:06.637 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 14:34:06.639 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-09 14:34:06.673 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=33.5
2026-03-09 14:34:06.673 | step 3 | route=IT_Ticket | empId=34950 | apiMs=58.55 | totalMs=58.55
2026-03-09 14:34:06.673 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:34:06.673
2026-03-09 14:34:06.676 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-03-09 14:34:06.677 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-09 14:34:06.678 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-09 14:34:06.678 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.69 | totalMs=4.69
2026-03-09 14:35:21.814 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:35:21.814
2026-03-09 14:35:21.826 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-03-09 14:35:21.831 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-09 14:35:21.836 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-09 14:35:21.840 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 14:35:21.842 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-09 14:35:21.876 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=34.26
2026-03-09 14:35:21.877 | step 3 | route=IT_Ticket | empId=43200 | apiMs=62.24 | totalMs=62.24
2026-03-09 14:35:21.877 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:35:21.877
2026-03-09 14:35:21.879 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-03-09 14:35:21.880 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-09 14:35:21.882 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-09 14:35:21.882 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.84 | totalMs=4.84
2026-03-09 14:35:35.841 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=14:35:35.841
2026-03-09 14:35:36.019 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=177.58
2026-03-09 14:35:36.022 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=181.86 | totalMs=181.86
2026-03-09 14:35:49.295 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=14:35:49.295
2026-03-09 14:35:49.431 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=135.75
2026-03-09 14:35:49.435 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=140.04 | totalMs=140.04
2026-03-09 14:35:51.623 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=14:35:51.623
2026-03-09 14:35:51.633 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-09 14:35:51.636 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=13.73 | totalMs=13.73
2026-03-09 14:36:35.540 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:36:35.540
2026-03-09 14:36:35.553 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=12.31
2026-03-09 14:36:35.557 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=16.27 | totalMs=16.27
2026-03-09 14:36:35.560 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:36:35.560
2026-03-09 14:36:35.575 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=12.09
2026-03-09 14:36:35.577 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=17.26 | totalMs=17.26
2026-03-09 14:36:35.578 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:36:35.578
2026-03-09 14:36:35.580 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-09 14:36:35.580 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.31 | totalMs=2.31
2026-03-09 14:36:35.580 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:36:35.580
2026-03-09 14:36:35.582 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-09 14:36:35.582 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.62 | totalMs=1.62
2026-03-09 14:36:39.930 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:36:39.930
2026-03-09 14:36:39.940 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-09 14:36:39.945 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-09 14:36:39.950 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 14:36:39.951 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-09 14:36:39.952 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-09 14:36:39.987 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=34.31
2026-03-09 14:36:39.987 | step 3 | route=IT_Ticket | empId=43200 | apiMs=57.26 | totalMs=57.26
2026-03-09 14:36:39.988 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:36:39.988
2026-03-09 14:36:39.989 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-09 14:36:39.990 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-09 14:36:39.992 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-09 14:36:39.992 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.15 | totalMs=4.15
2026-03-09 14:37:38.339 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:37:38.339
2026-03-09 14:37:38.395 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.03
2026-03-09 14:37:38.399 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=60.35 | totalMs=60.35
2026-03-09 14:37:38.951 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:37:38.951
2026-03-09 14:37:47.100 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:37:47.100
2026-03-09 14:37:47.136 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=35.7
2026-03-09 14:37:47.141 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=41.39 | totalMs=41.39
2026-03-09 14:37:47.145 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:37:47.145
2026-03-09 14:37:47.155 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.42
2026-03-09 14:37:47.163 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.85
2026-03-09 14:37:47.164 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-09 14:37:47.164 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=19.16 | totalMs=19.16
2026-03-09 14:37:52.494 | step 1 | route=IT_Ticket_Report | empId=60917 | query called at=14:37:52.494
2026-03-09 14:37:52.608 | step 2 | route=IT_Ticket_Report | empId=60917 | query=kpi_it_ticket_report_page_proc | queryMs=113.42
2026-03-09 14:37:52.611 | step 3 | route=IT_Ticket_Report | empId=60917 | apiMs=117.15 | totalMs=117.15
2026-03-09 14:37:53.092 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:37:53.092
2026-03-09 14:37:53.119 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=26.53
2026-03-09 14:37:53.122 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.21 | totalMs=30.21
2026-03-09 14:37:53.154 | step 4 | route=pageRenderd | empId=60917 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:37:53.154
2026-03-09 14:37:53.524 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:37:53.524
2026-03-09 14:38:00.236 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:38:00.236
2026-03-09 14:38:00.259 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=22.5
2026-03-09 14:38:00.264 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=28.31 | totalMs=28.31
2026-03-09 14:38:00.267 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:38:00.267
2026-03-09 14:38:00.273 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-03-09 14:38:00.274 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-09 14:38:00.275 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-09 14:38:00.276 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.05 | totalMs=8.05
2026-03-09 14:38:09.127 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:38:09.127
2026-03-09 14:38:09.152 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=24.49
2026-03-09 14:38:09.155 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=28.30 | totalMs=28.30
2026-03-09 14:38:09.675 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:38:09.675
2026-03-09 14:42:46.566 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:42:46.566
2026-03-09 14:42:46.591 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=23.92
2026-03-09 14:42:46.596 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-03-09 14:42:46.601 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-09 14:42:46.605 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 14:42:46.607 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-09 14:42:46.648 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=41.64
2026-03-09 14:42:46.649 | step 3 | route=IT_Ticket | empId=51415 | apiMs=82.71 | totalMs=82.71
2026-03-09 14:42:46.649 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:42:46.649
2026-03-09 14:42:46.651 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-09 14:42:46.652 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-09 14:42:46.653 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-09 14:42:46.654 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.28 | totalMs=4.28
2026-03-09 14:42:53.176 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:42:53.176
2026-03-09 14:42:53.220 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=43.66
2026-03-09 14:42:53.224 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=48.07 | totalMs=48.07
2026-03-09 14:43:15.937 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:43:15.937
2026-03-09 14:43:15.949 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-03-09 14:43:15.952 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.14 | totalMs=15.14
2026-03-09 14:44:11.200 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:44:11.200
2026-03-09 14:44:11.210 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-09 14:44:11.215 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.88 | totalMs=14.88
2026-03-09 14:44:11.219 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:44:11.219
2026-03-09 14:44:11.242 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=19.47
2026-03-09 14:44:11.244 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=25.09 | totalMs=25.09
2026-03-09 14:44:11.244 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:44:11.244
2026-03-09 14:44:11.246 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-09 14:44:11.247 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.39 | totalMs=2.39
2026-03-09 14:44:11.247 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:44:11.247
2026-03-09 14:44:11.248 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-09 14:44:11.249 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.71 | totalMs=1.71
2026-03-09 14:44:14.428 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:44:14.428
2026-03-09 14:44:14.439 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-09 14:44:14.444 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-09 14:44:14.449 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 14:44:14.454 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-09 14:44:14.456 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-09 14:44:14.490 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.23
2026-03-09 14:44:14.491 | step 3 | route=IT_Ticket | empId=51415 | apiMs=62.22 | totalMs=62.22
2026-03-09 14:44:14.491 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:44:14.491
2026-03-09 14:44:14.493 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-09 14:44:14.494 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-09 14:44:14.495 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 14:44:14.496 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.55 | totalMs=4.55
2026-03-09 14:44:20.234 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:44:20.234
2026-03-09 14:44:20.265 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.53
2026-03-09 14:44:20.270 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.39 | totalMs=35.39
2026-03-09 14:44:20.750 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:44:20.750
2026-03-09 14:44:24.645 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:44:24.645
2026-03-09 14:44:24.657 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.12
2026-03-09 14:44:24.663 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=17.40 | totalMs=17.40
2026-03-09 14:44:24.666 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:44:24.666
2026-03-09 14:44:24.671 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-09 14:44:24.672 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-09 14:44:24.673 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-09 14:44:24.674 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.56 | totalMs=7.56
2026-03-09 14:44:26.932 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:44:26.932
2026-03-09 14:44:26.962 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.16
2026-03-09 14:44:26.965 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.82 | totalMs=32.82
2026-03-09 14:44:27.732 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:44:27.732
2026-03-09 14:44:51.120 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:44:51.120
2026-03-09 14:44:51.146 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=25.34
2026-03-09 14:44:51.151 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-09 14:44:51.156 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 14:44:51.160 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 14:44:51.162 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-09 14:44:51.195 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=33.07
2026-03-09 14:44:51.195 | step 3 | route=IT_Ticket | empId=39652 | apiMs=75.07 | totalMs=75.07
2026-03-09 14:44:51.196 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:44:51.196
2026-03-09 14:44:51.197 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-09 14:44:51.199 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-09 14:44:51.200 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-09 14:44:51.200 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.58 | totalMs=4.58
2026-03-09 14:45:02.206 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=14:45:02.206
2026-03-09 14:45:02.344 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=137.39
2026-03-09 14:45:02.347 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=141.41 | totalMs=141.41
2026-03-09 14:45:03.740 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=14:45:03.740
2026-03-09 14:45:03.752 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-03-09 14:45:03.755 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=15.09 | totalMs=15.09
2026-03-09 14:45:04.645 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:45:04.645
2026-03-09 14:45:04.684 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=37.97
2026-03-09 14:45:04.688 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=42.38 | totalMs=42.38
2026-03-09 14:45:24.867 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:45:24.867
2026-03-09 14:45:24.878 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-09 14:45:24.882 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.42 | totalMs=15.42
2026-03-09 14:45:36.014 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:45:36.014
2026-03-09 14:45:36.025 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-09 14:45:36.029 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.83 | totalMs=14.83
2026-03-09 14:45:36.033 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:45:36.033
2026-03-09 14:45:36.038 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.32
2026-03-09 14:45:36.040 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.32 | totalMs=7.32
2026-03-09 14:45:36.040 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:45:36.040
2026-03-09 14:45:36.042 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-03-09 14:45:36.043 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.53 | totalMs=2.53
2026-03-09 14:45:36.043 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:45:36.043
2026-03-09 14:45:36.044 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-09 14:45:36.045 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.55 | totalMs=1.55
2026-03-09 14:45:43.007 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:45:43.007
2026-03-09 14:45:43.017 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-09 14:45:43.022 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 14:45:43.026 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-09 14:45:43.028 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-09 14:45:43.029 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-09 14:45:43.063 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.21
2026-03-09 14:45:43.063 | step 3 | route=IT_Ticket | empId=51415 | apiMs=55.77 | totalMs=55.77
2026-03-09 14:45:43.063 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:45:43.063
2026-03-09 14:45:43.065 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-09 14:45:43.066 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-09 14:45:43.067 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-09 14:45:43.068 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.37 | totalMs=4.37
2026-03-09 14:45:52.781 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:45:52.781
2026-03-09 14:45:52.841 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=60.12
2026-03-09 14:45:52.845 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=64.23 | totalMs=64.23
2026-03-09 14:45:53.544 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:45:53.544
2026-03-09 14:45:56.810 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:45:56.810
2026-03-09 14:45:56.822 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.62
2026-03-09 14:45:56.827 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=17.24 | totalMs=17.24
2026-03-09 14:45:56.831 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:45:56.831
2026-03-09 14:45:56.835 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-09 14:45:56.836 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-09 14:45:56.838 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-09 14:45:56.838 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.68 | totalMs=7.68
2026-03-09 14:46:01.339 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:46:01.339
2026-03-09 14:46:01.368 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.16
2026-03-09 14:46:01.372 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.16 | totalMs=32.16
2026-03-09 14:46:01.945 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:46:01.945
2026-03-09 14:49:52.028 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:49:52.028
2026-03-09 14:49:52.039 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-03-09 14:49:52.043 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=15.43 | totalMs=15.43
2026-03-09 14:49:52.057 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:49:52.057
2026-03-09 14:49:52.062 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=4.67
2026-03-09 14:49:52.065 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=7.77 | totalMs=7.77
2026-03-09 14:49:52.065 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:49:52.065
2026-03-09 14:49:52.067 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-09 14:49:52.067 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.87 | totalMs=1.87
2026-03-09 14:49:52.067 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:49:52.067
2026-03-09 14:49:52.068 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-09 14:49:52.069 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.29 | totalMs=1.29
2026-03-09 14:49:56.604 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:49:56.604
2026-03-09 14:49:56.614 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-09 14:49:56.619 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-09 14:49:56.623 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-09 14:49:56.625 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-09 14:49:56.626 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-09 14:49:56.661 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=34.65
2026-03-09 14:49:56.662 | step 3 | route=IT_Ticket | empId=39652 | apiMs=58.03 | totalMs=58.03
2026-03-09 14:49:56.662 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:49:56.662
2026-03-09 14:49:56.664 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-09 14:49:56.665 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-09 14:49:56.666 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-09 14:49:56.666 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.45 | totalMs=4.45
2026-03-09 14:58:56.938 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=14:58:56.938
2026-03-09 14:58:57.012 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=72.89
2026-03-09 14:58:57.015 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=76.64 | totalMs=76.64
2026-03-09 14:58:57.355 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:57.355
2026-03-09 14:59:05.345 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=14:59:05.345
2026-03-09 14:59:05.370 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=25.02
2026-03-09 14:59:05.374 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=29.69 | totalMs=29.69
2026-03-09 14:59:05.803 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:59:05.803
2026-03-09 14:59:05.917 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=14:59:05.917
2026-03-09 14:59:05.961 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=39.03
2026-03-09 14:59:05.968 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=50.72 | totalMs=50.72
2026-03-09 14:59:05.972 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=14:59:05.972
2026-03-09 14:59:05.974 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-09 14:59:05.975 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-09 14:59:05.976 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-09 14:59:05.977 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=4.79 | totalMs=4.79
2026-03-09 14:59:08.289 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=14:59:08.289
2026-03-09 14:59:08.305 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=15.7
2026-03-09 14:59:08.309 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=20.24 | totalMs=20.24
2026-03-09 14:59:08.608 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:59:08.608
2026-03-09 15:08:59.898 | step 5 | route=dashboard | empId=GRA0196 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-09 15:12:24.037 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:12:24.037
2026-03-09 15:12:24.081 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=43.58
2026-03-09 15:12:24.086 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-09 15:12:24.097 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=6.98
2026-03-09 15:12:24.101 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-09 15:12:24.114 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=12.2
2026-03-09 15:12:24.134 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=19.7
2026-03-09 15:12:24.134 | step 3 | route=IT_Ticket | empId=43200 | apiMs=97.46 | totalMs=97.46
2026-03-09 15:12:24.135 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:12:24.135
2026-03-09 15:12:24.149 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=13.63
2026-03-09 15:12:24.150 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-09 15:12:24.151 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-09 15:12:24.152 | step 3 | route=IT_Ticket | empId=43200 | apiMs=16.92 | totalMs=16.92
2026-03-09 15:12:28.744 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:12:28.744
2026-03-09 15:12:28.805 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=59.71
2026-03-09 15:12:28.805 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=60.52 | totalMs=60.52
2026-03-09 15:12:42.298 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:12:42.298
2026-03-09 15:12:42.646 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=347.09
2026-03-09 15:12:42.646 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=347.91 | totalMs=347.91
2026-03-09 15:17:57.803 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:17:57.803
2026-03-09 15:17:57.898 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=94.41
2026-03-09 15:17:57.903 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-09 15:17:57.907 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-09 15:17:57.909 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-09 15:17:57.925 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=16.63
2026-03-09 15:17:57.957 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=31.61
2026-03-09 15:17:57.958 | step 3 | route=IT_Ticket | empId=43200 | apiMs=154.41 | totalMs=154.41
2026-03-09 15:17:57.958 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:17:57.958
2026-03-09 15:17:57.995 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=36.06
2026-03-09 15:17:57.996 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-09 15:17:57.997 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-09 15:17:57.998 | step 3 | route=IT_Ticket | empId=43200 | apiMs=39.40 | totalMs=39.40
2026-03-09 15:18:03.901 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:18:03.901
2026-03-09 15:18:04.089 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=187.19
2026-03-09 15:18:04.092 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=190.88 | totalMs=190.88
2026-03-09 15:18:11.716 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:18:11.716
2026-03-09 15:18:11.771 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=54.41
2026-03-09 15:18:11.775 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=58.93 | totalMs=58.93
2026-03-09 15:18:16.208 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:18:16.208
2026-03-09 15:18:16.569 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=360.59
2026-03-09 15:18:16.569 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=361.41 | totalMs=361.41
2026-03-09 15:18:31.423 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:18:31.423
2026-03-09 15:18:31.517 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=94.13
2026-03-09 15:18:31.521 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=97.89 | totalMs=97.89
2026-03-09 15:18:35.495 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:18:35.495
2026-03-09 15:18:35.757 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=260.89
2026-03-09 15:18:35.760 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=265.14 | totalMs=265.14
2026-03-09 15:18:42.156 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:18:42.156
2026-03-09 15:18:42.586 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=429.15
2026-03-09 15:18:42.586 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=429.99 | totalMs=429.99
2026-03-09 15:18:52.510 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:18:52.510
2026-03-09 15:18:52.645 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=135.06
2026-03-09 15:18:52.649 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=138.99 | totalMs=138.99
2026-03-09 15:18:57.861 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:18:57.861
2026-03-09 15:18:57.871 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-09 15:18:57.875 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=14.02 | totalMs=14.02
2026-03-09 15:19:01.193 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:19:01.193
2026-03-09 15:19:01.207 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=13.97
2026-03-09 15:19:01.211 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=18.42 | totalMs=18.42
2026-03-09 15:19:10.777 | step 1 | route=IT_Ticket_Report | empId=43200 | query called at=15:19:10.777
2026-03-09 15:19:11.009 | step 2 | route=IT_Ticket_Report | empId=43200 | query=kpi_it_ticket_report_page_proc | queryMs=231.6
2026-03-09 15:19:11.014 | step 3 | route=IT_Ticket_Report | empId=43200 | apiMs=236.40 | totalMs=236.40
2026-03-09 15:19:11.542 | step 4 | route=pageRenderd | empId=43200 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:19:11.542
2026-03-09 15:20:41.328 | step 1 | route=IT_Ticket_Report | empId=43200 | query called at=15:20:41.328
2026-03-09 15:20:41.935 | step 2 | route=IT_Ticket_Report | empId=43200 | query=kpi_it_ticket_report_page_proc | queryMs=606.37
2026-03-09 15:20:41.936 | step 3 | route=IT_Ticket_Report | empId=43200 | apiMs=607.42 | totalMs=607.42
2026-03-09 15:20:42.430 | step 4 | route=pageRenderd | empId=43200 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:20:42.430
2026-03-09 15:24:16.680 | step 1 | route=IT_Ticket | empId=24329 | query called at=15:24:16.680
2026-03-09 15:24:16.691 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-09 15:24:16.696 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-09 15:24:16.700 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-09 15:24:16.705 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-09 15:24:16.728 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=22.72
2026-03-09 15:24:16.762 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=34.07
2026-03-09 15:24:16.763 | step 3 | route=IT_Ticket | empId=24329 | apiMs=82.49 | totalMs=82.49
2026-03-09 15:24:16.763 | step 1 | route=IT_Ticket | empId=24329 | query called at=15:24:16.763
2026-03-09 15:24:16.765 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-09 15:24:16.766 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-09 15:24:16.767 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-09 15:24:16.768 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.84 | totalMs=4.84
2026-03-09 15:24:24.206 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=15:24:24.206
2026-03-09 15:24:24.377 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=170.62
2026-03-09 15:24:24.377 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=171.54 | totalMs=171.54
2026-03-09 15:24:26.517 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=15:24:26.517
2026-03-09 15:24:26.529 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-03-09 15:24:26.529 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=12.25 | totalMs=12.25
2026-03-09 15:25:55.871 | step 1 | route=IT_TicketPost | empId=24329 | query called at=15:25:55.871
2026-03-09 15:25:55.888 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=17.2
2026-03-09 15:25:55.893 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=22.08 | totalMs=22.08
2026-03-09 15:25:55.898 | step 1 | route=IT_TicketPost | empId=24329 | query called at=15:25:55.898
2026-03-09 15:25:56.072 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=171.65
2026-03-09 15:25:56.243 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=345.33 | totalMs=345.33
2026-03-09 15:25:56.244 | step 1 | route=IT_TicketPost | empId=24329 | query called at=15:25:56.244
2026-03-09 15:25:56.329 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=84.41
2026-03-09 15:25:56.329 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=85.50 | totalMs=85.50
2026-03-09 15:25:56.330 | step 1 | route=IT_TicketPost | empId=24329 | query called at=15:25:56.330
2026-03-09 15:25:56.364 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.43
2026-03-09 15:25:56.364 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=34.51 | totalMs=34.51
2026-03-09 15:25:59.431 | step 1 | route=IT_Ticket | empId=24329 | query called at=15:25:59.431
2026-03-09 15:25:59.447 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=16.25
2026-03-09 15:25:59.463 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=12.85
2026-03-09 15:25:59.480 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=13.45
2026-03-09 15:25:59.492 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-03-09 15:25:59.500 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=8.09
2026-03-09 15:25:59.561 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=60.02
2026-03-09 15:25:59.561 | step 3 | route=IT_Ticket | empId=24329 | apiMs=130.53 | totalMs=130.53
2026-03-09 15:25:59.561 | step 1 | route=IT_Ticket | empId=24329 | query called at=15:25:59.561
2026-03-09 15:25:59.574 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=11.83
2026-03-09 15:25:59.582 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-03-09 15:25:59.590 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-09 15:25:59.591 | step 3 | route=IT_Ticket | empId=24329 | apiMs=29.15 | totalMs=29.15
2026-03-09 15:27:46.193 | step 4 | route=pageRenderd | empId=60917 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:27:46.193
2026-03-09 15:29:19.806 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:29:19.806
2026-03-09 15:29:19.817 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-09 15:29:19.819 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-09 15:29:19.820 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-09 15:29:19.822 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-09 15:29:19.823 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-09 15:29:19.857 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=33.77
2026-03-09 15:29:19.857 | step 3 | route=IT_Ticket | empId=21471 | apiMs=51.13 | totalMs=51.13
2026-03-09 15:29:19.858 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:29:19.858
2026-03-09 15:29:19.860 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-09 15:29:19.861 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-09 15:29:19.862 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-09 15:29:19.862 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.47 | totalMs=4.47
2026-03-09 15:29:26.546 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=15:29:26.546
2026-03-09 15:29:26.990 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=442.79
2026-03-09 15:29:26.990 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=443.66 | totalMs=443.66
2026-03-09 15:29:28.271 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=15:29:28.271
2026-03-09 15:29:28.284 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=12.3
2026-03-09 15:29:28.288 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=16.68 | totalMs=16.68
2026-03-09 15:30:04.600 | step 1 | route=IT_TicketPost | empId=21471 | query called at=15:30:04.600
2026-03-09 15:30:04.618 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=17.34
2026-03-09 15:30:04.622 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=22.12 | totalMs=22.12
2026-03-09 15:30:04.626 | step 1 | route=IT_TicketPost | empId=21471 | query called at=15:30:04.626
2026-03-09 15:30:04.773 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=143.6
2026-03-09 15:30:04.798 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=172.33 | totalMs=172.33
2026-03-09 15:30:04.799 | step 1 | route=IT_TicketPost | empId=21471 | query called at=15:30:04.799
2026-03-09 15:30:04.807 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.88
2026-03-09 15:30:04.807 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=8.66 | totalMs=8.66
2026-03-09 15:30:05.042 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:30:05.042
2026-03-09 15:30:05.055 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=13.21
2026-03-09 15:30:05.064 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=7.8
2026-03-09 15:30:05.072 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-03-09 15:30:05.080 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-03-09 15:30:05.089 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=8.5
2026-03-09 15:30:05.125 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=35.92
2026-03-09 15:30:05.126 | step 3 | route=IT_Ticket | empId=21471 | apiMs=83.85 | totalMs=83.85
2026-03-09 15:30:05.126 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:30:05.126
2026-03-09 15:30:05.134 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=7.32
2026-03-09 15:30:05.142 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-03-09 15:30:05.151 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-03-09 15:30:05.151 | step 3 | route=IT_Ticket | empId=21471 | apiMs=24.82 | totalMs=24.82
2026-03-09 15:30:23.731 | step 1 | route=IT_Ticket | empId=36643 | query called at=15:30:23.731
2026-03-09 15:30:23.742 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-09 15:30:23.744 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-09 15:30:23.745 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-09 15:30:23.747 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-09 15:30:23.748 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-09 15:30:23.786 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=37.51
2026-03-09 15:30:23.786 | step 3 | route=IT_Ticket | empId=36643 | apiMs=55.39 | totalMs=55.39
2026-03-09 15:30:23.787 | step 1 | route=IT_Ticket | empId=36643 | query called at=15:30:23.787
2026-03-09 15:30:23.788 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-09 15:30:23.790 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-09 15:30:23.791 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-09 15:30:23.791 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.69 | totalMs=4.69
2026-03-09 15:30:33.369 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36643 | query called at=15:30:33.369
2026-03-09 15:30:33.456 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=86.77
2026-03-09 15:30:33.456 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36643 | apiMs=87.86 | totalMs=87.86
2026-03-09 15:30:34.869 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query called at=15:30:34.869
2026-03-09 15:30:34.880 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-03-09 15:30:34.884 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36643 | apiMs=15.10 | totalMs=15.10
2026-03-09 15:30:49.777 | step 1 | route=IT_Ticket | empId=50294 | query called at=15:30:49.777
2026-03-09 15:30:49.788 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-03-09 15:30:49.790 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-09 15:30:49.791 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-09 15:30:49.793 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 15:30:49.794 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-09 15:30:49.829 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=34.36
2026-03-09 15:30:49.829 | step 3 | route=IT_Ticket | empId=50294 | apiMs=52.31 | totalMs=52.31
2026-03-09 15:30:49.829 | step 1 | route=IT_Ticket | empId=50294 | query called at=15:30:49.829
2026-03-09 15:30:49.831 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-09 15:30:49.833 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-09 15:30:49.835 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=2.02
2026-03-09 15:30:49.835 | step 3 | route=IT_Ticket | empId=50294 | apiMs=5.69 | totalMs=5.69
2026-03-09 15:31:07.334 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=15:31:07.334
2026-03-09 15:31:07.470 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=135.38
2026-03-09 15:31:07.474 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=139.82 | totalMs=139.82
2026-03-09 15:31:09.378 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=15:31:09.378
2026-03-09 15:31:09.389 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-09 15:31:09.389 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=11.42 | totalMs=11.42
2026-03-09 15:31:11.588 | step 1 | route=IT_TicketPost | empId=36643 | query called at=15:31:11.588
2026-03-09 15:31:11.598 | step 2 | route=IT_TicketPost | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-09 15:31:11.599 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=10.52 | totalMs=10.52
2026-03-09 15:31:11.599 | step 1 | route=IT_TicketPost | empId=36643 | query called at=15:31:11.599
2026-03-09 15:31:11.637 | step 2 | route=IT_TicketPost | empId=36643 | query=IT_Ticket_Save_SPOC | queryMs=37.08
2026-03-09 15:31:11.647 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=47.78 | totalMs=47.78
2026-03-09 15:31:11.647 | step 1 | route=IT_TicketPost | empId=36643 | query called at=15:31:11.647
2026-03-09 15:31:11.649 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-09 15:31:11.650 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=2.52 | totalMs=2.52
2026-03-09 15:31:11.650 | step 1 | route=IT_TicketPost | empId=36643 | query called at=15:31:11.650
2026-03-09 15:31:11.652 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-09 15:31:11.652 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=1.71 | totalMs=1.71
2026-03-09 15:31:13.543 | step 1 | route=IT_Ticket | empId=36643 | query called at=15:31:13.543
2026-03-09 15:31:13.553 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-09 15:31:13.558 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-09 15:31:13.560 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 15:31:13.561 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 15:31:13.563 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-09 15:31:13.598 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=34.55
2026-03-09 15:31:13.598 | step 3 | route=IT_Ticket | empId=36643 | apiMs=54.80 | totalMs=54.80
2026-03-09 15:31:13.598 | step 1 | route=IT_Ticket | empId=36643 | query called at=15:31:13.598
2026-03-09 15:31:13.600 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-09 15:31:13.601 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-09 15:31:13.603 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-09 15:31:13.603 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.90 | totalMs=4.90
2026-03-09 15:32:07.868 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:32:07.868
2026-03-09 15:32:07.879 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-09 15:32:07.879 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=11.10 | totalMs=11.10
2026-03-09 15:32:07.880 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:32:07.880
2026-03-09 15:32:07.882 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=2.05
2026-03-09 15:32:07.885 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=4.88 | totalMs=4.88
2026-03-09 15:32:07.885 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:32:07.885
2026-03-09 15:32:07.887 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-09 15:32:07.887 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=2.28 | totalMs=2.28
2026-03-09 15:32:07.888 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:32:07.888
2026-03-09 15:32:07.889 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-09 15:32:07.889 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.51 | totalMs=1.51
2026-03-09 15:32:12.140 | step 1 | route=IT_Ticket | empId=50294 | query called at=15:32:12.140
2026-03-09 15:32:12.150 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-09 15:32:12.155 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-09 15:32:12.156 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-09 15:32:12.157 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-09 15:32:12.158 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-09 15:32:12.179 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=21.14
2026-03-09 15:32:12.180 | step 3 | route=IT_Ticket | empId=50294 | apiMs=39.50 | totalMs=39.50
2026-03-09 15:32:12.180 | step 1 | route=IT_Ticket | empId=50294 | query called at=15:32:12.180
2026-03-09 15:32:12.181 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-09 15:32:12.182 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-09 15:32:12.183 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-09 15:32:12.184 | step 3 | route=IT_Ticket | empId=50294 | apiMs=3.49 | totalMs=3.49
2026-03-09 15:32:54.851 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=15:32:54.851
2026-03-09 15:32:54.892 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=41.02
2026-03-09 15:32:54.896 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=45.63 | totalMs=45.63
2026-03-09 15:32:55.244 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:32:55.244
2026-03-09 15:34:37.819 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=15:34:37.819
2026-03-09 15:34:37.847 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=27.53
2026-03-09 15:34:37.851 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=32.10 | totalMs=32.10
2026-03-09 15:34:38.454 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:34:38.454
2026-03-09 15:34:41.716 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=15:34:41.716
2026-03-09 15:34:41.755 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=39.06
2026-03-09 15:34:41.761 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=44.80 | totalMs=44.80
2026-03-09 15:34:41.764 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=15:34:41.764
2026-03-09 15:34:41.766 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-09 15:34:41.767 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-09 15:34:41.768 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-09 15:34:41.768 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=4.60 | totalMs=4.60
2026-03-09 15:34:41.990 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=15:34:41.990
2026-03-09 15:34:42.005 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=15.25
2026-03-09 15:34:42.006 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=15.99 | totalMs=15.99
2026-03-09 15:34:42.467 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:34:42.467
2026-03-09 15:35:25.660 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=15:35:25.660
2026-03-09 15:35:25.690 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=29.77
2026-03-09 15:35:25.695 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=34.94 | totalMs=34.94
2026-03-09 15:35:25.698 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=15:35:25.698
2026-03-09 15:35:25.702 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.72
2026-03-09 15:35:25.703 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-09 15:35:25.706 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.39
2026-03-09 15:35:25.706 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=8.73 | totalMs=8.73
2026-03-09 15:35:28.072 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=15:35:28.072
2026-03-09 15:35:28.097 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=24.63
2026-03-09 15:35:28.100 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=28.46 | totalMs=28.46
2026-03-09 15:35:28.441 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:35:28.441
2026-03-09 15:43:57.766 | step 1 | route=IT_Ticket_Report | empId=62656 | query called at=15:43:57.766
2026-03-09 15:43:57.924 | step 2 | route=IT_Ticket_Report | empId=62656 | query=kpi_it_ticket_report_page_proc | queryMs=158.07
2026-03-09 15:43:57.929 | step 3 | route=IT_Ticket_Report | empId=62656 | apiMs=162.72 | totalMs=162.72
2026-03-09 15:43:58.484 | step 4 | route=pageRenderd | empId=62656 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:43:58.484
2026-03-09 15:44:05.832 | step 1 | route=IT_Ticket | empId=62656 | query called at=15:44:05.832
2026-03-09 15:44:05.865 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=31.98
2026-03-09 15:44:05.871 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-09 15:44:05.876 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-09 15:44:05.877 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-09 15:44:05.891 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_it_Ticket_Details | queryMs=13.27
2026-03-09 15:44:05.911 | step 2 | route=IT_Ticket | empId=62656 | query=VMS_Comp_login_proc | queryMs=19.56
2026-03-09 15:44:05.911 | step 3 | route=IT_Ticket | empId=62656 | apiMs=78.89 | totalMs=78.89
2026-03-09 15:44:05.912 | step 1 | route=IT_Ticket | empId=62656 | query called at=15:44:05.912
2026-03-09 15:44:05.922 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=10.35
2026-03-09 15:44:05.924 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 15:44:05.925 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-09 15:44:05.926 | step 3 | route=IT_Ticket | empId=62656 | apiMs=13.86 | totalMs=13.86
2026-03-09 15:44:45.178 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62656 | query called at=15:44:45.178
2026-03-09 15:44:45.232 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=54.57
2026-03-09 15:44:45.236 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62656 | apiMs=58.16 | totalMs=58.16
2026-03-09 15:45:03.649 | step 4 | route=pageRenderd | empId=62656 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:45:03.649
2026-03-09 15:45:06.766 | step 1 | route=IT_Ticket | empId=62656 | query called at=15:45:06.766
2026-03-09 15:45:06.777 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-09 15:45:06.781 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 15:45:06.785 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-09 15:45:06.787 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-09 15:45:06.788 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-09 15:45:06.822 | step 2 | route=IT_Ticket | empId=62656 | query=VMS_Comp_login_proc | queryMs=33.52
2026-03-09 15:45:06.822 | step 3 | route=IT_Ticket | empId=62656 | apiMs=55.56 | totalMs=55.56
2026-03-09 15:45:06.822 | step 1 | route=IT_Ticket | empId=62656 | query called at=15:45:06.822
2026-03-09 15:45:06.824 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-09 15:45:06.825 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-09 15:45:06.826 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-09 15:45:06.827 | step 3 | route=IT_Ticket | empId=62656 | apiMs=4.23 | totalMs=4.23
2026-03-09 15:45:46.555 | step 4 | route=pageRenderd | empId=62656 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:45:46.555
2026-03-09 15:45:54.090 | step 1 | route=IT_Ticket | empId=62656 | query called at=15:45:54.090
2026-03-09 15:45:54.100 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-09 15:45:54.105 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-09 15:45:54.110 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 15:45:54.111 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-09 15:45:54.113 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-09 15:45:54.144 | step 2 | route=IT_Ticket | empId=62656 | query=VMS_Comp_login_proc | queryMs=31.32
2026-03-09 15:45:54.145 | step 3 | route=IT_Ticket | empId=62656 | apiMs=54.99 | totalMs=54.99
2026-03-09 15:45:54.145 | step 1 | route=IT_Ticket | empId=62656 | query called at=15:45:54.145
2026-03-09 15:45:54.147 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-09 15:45:54.148 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-09 15:45:54.150 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-09 15:45:54.150 | step 3 | route=IT_Ticket | empId=62656 | apiMs=4.61 | totalMs=4.61
2026-03-09 15:46:00.015 | step 4 | route=pageRenderd | empId=62656 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:46:00.015
2026-03-09 15:46:02.091 | step 1 | route=IT_Ticket_Report | empId=62656 | query called at=15:46:02.091
2026-03-09 15:46:02.158 | step 2 | route=IT_Ticket_Report | empId=62656 | query=kpi_it_ticket_report_page_proc | queryMs=66.79
2026-03-09 15:46:02.162 | step 3 | route=IT_Ticket_Report | empId=62656 | apiMs=70.62 | totalMs=70.62
2026-03-09 15:46:03.049 | step 4 | route=pageRenderd | empId=62656 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:46:03.049
2026-03-09 15:46:04.838 | step 1 | route=IT_Ticket | empId=62656 | query called at=15:46:04.838
2026-03-09 15:46:04.847 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-03-09 15:46:04.852 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-09 15:46:04.857 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-09 15:46:04.858 | step 2 | route=IT_Ticket | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-09 15:46:04.859 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-09 15:46:04.879 | step 2 | route=IT_Ticket | empId=62656 | query=VMS_Comp_login_proc | queryMs=19.61
2026-03-09 15:46:04.880 | step 3 | route=IT_Ticket | empId=62656 | apiMs=42.01 | totalMs=42.01
2026-03-09 15:46:04.880 | step 1 | route=IT_Ticket | empId=62656 | query called at=15:46:04.880
2026-03-09 15:46:04.881 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 15:46:04.882 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-09 15:46:04.883 | step 2 | route=IT_Ticket | empId=62656 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-09 15:46:04.884 | step 3 | route=IT_Ticket | empId=62656 | apiMs=3.66 | totalMs=3.66
2026-03-09 15:46:33.475 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62656 | query called at=15:46:33.475
2026-03-09 15:46:33.572 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=96.15
2026-03-09 15:46:33.575 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62656 | apiMs=100.23 | totalMs=100.23
2026-03-09 15:46:37.338 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62656 | query called at=15:46:37.338
2026-03-09 15:46:37.354 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=14.92
2026-03-09 15:46:37.357 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62656 | apiMs=18.85 | totalMs=18.85
2026-03-09 15:46:59.400 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62656 | query called at=15:46:59.400
2026-03-09 15:46:59.437 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62656 | query=KPI_IT_Ticket_Details_New | queryMs=37.22
2026-03-09 15:46:59.438 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62656 | apiMs=37.97 | totalMs=37.97
2026-03-09 15:51:30.131 | step 4 | route=pageRenderd | empId=62656 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:51:30.131
2026-03-09 15:55:33.750 | step 1 | route=IT_Ticket_Report | empId=2838 | query called at=15:55:33.750
2026-03-09 15:55:33.893 | step 2 | route=IT_Ticket_Report | empId=2838 | query=kpi_it_ticket_report_page_proc | queryMs=143.06
2026-03-09 15:55:33.894 | step 3 | route=IT_Ticket_Report | empId=2838 | apiMs=144.03 | totalMs=144.03
2026-03-09 15:55:37.105 | step 4 | route=pageRenderd | empId=2838 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:55:37.105
2026-03-09 15:56:19.368 | step 1 | route=IT_Ticket | empId=2838 | query called at=15:56:19.368
2026-03-09 15:56:19.408 | step 2 | route=IT_Ticket | empId=2838 | query=KPI_IT_Ticket_Details_New | queryMs=39.95
2026-03-09 15:56:19.420 | step 2 | route=IT_Ticket | empId=2838 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-03-09 15:56:19.429 | step 2 | route=IT_Ticket | empId=2838 | query=KPI_IT_Ticket_Details_New | queryMs=5.01
2026-03-09 15:56:19.437 | step 2 | route=IT_Ticket | empId=2838 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-09 15:56:19.465 | step 2 | route=IT_Ticket | empId=2838 | query=Kpi_it_Ticket_Details | queryMs=27.55
2026-03-09 15:56:19.508 | step 2 | route=IT_Ticket | empId=2838 | query=VMS_Comp_login_proc | queryMs=42.52
2026-03-09 15:56:19.508 | step 3 | route=IT_Ticket | empId=2838 | apiMs=140.35 | totalMs=140.35
2026-03-09 15:56:19.509 | step 1 | route=IT_Ticket | empId=2838 | query called at=15:56:19.509
2026-03-09 15:56:19.533 | step 2 | route=IT_Ticket | empId=2838 | query=Kpi_HW_Ticket_Details | queryMs=24.37
2026-03-09 15:56:19.542 | step 2 | route=IT_Ticket | empId=2838 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-09 15:56:19.550 | step 2 | route=IT_Ticket | empId=2838 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-09 15:56:19.550 | step 3 | route=IT_Ticket | empId=2838 | apiMs=41.76 | totalMs=41.76
2026-03-09 15:57:02.178 | step 1 | route=Ticket_Entry_SPOC_Module | empId=2838 | query called at=15:57:02.178
2026-03-09 15:57:02.558 | step 2 | route=Ticket_Entry_SPOC_Module | empId=2838 | query=KPI_IT_Ticket_Details_New | queryMs=379.66
2026-03-09 15:57:02.558 | step 3 | route=Ticket_Entry_SPOC_Module | empId=2838 | apiMs=380.56 | totalMs=380.56
2026-03-09 15:57:07.711 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=2838 | query called at=15:57:07.711
2026-03-09 15:57:07.723 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=2838 | query=KPI_IT_Ticket_Details_New | queryMs=11.74
2026-03-09 15:57:07.727 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=2838 | apiMs=15.98 | totalMs=15.98
2026-03-09 16:01:25.831 | step 4 | route=pageRenderd | empId=62656 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:01:25.831
2026-03-09 16:05:39.075 | step 1 | route=IT_TicketPost | empId=2838 | query called at=16:05:39.075
2026-03-09 16:05:39.110 | step 2 | route=IT_TicketPost | empId=2838 | query=KPI_IT_Ticket_Details_New | queryMs=34.31
2026-03-09 16:05:39.110 | step 3 | route=IT_TicketPost | empId=2838 | apiMs=35.21 | totalMs=35.21
2026-03-09 16:05:39.122 | step 1 | route=IT_TicketPost | empId=2838 | query called at=16:05:39.122
2026-03-09 16:05:39.173 | step 2 | route=IT_TicketPost | empId=2838 | query=IT_Ticket_Save_SPOC | queryMs=51.06
2026-03-09 16:05:39.179 | step 3 | route=IT_TicketPost | empId=2838 | apiMs=57.53 | totalMs=57.53
2026-03-09 16:05:39.179 | step 1 | route=IT_TicketPost | empId=2838 | query called at=16:05:39.179
2026-03-09 16:05:39.181 | step 2 | route=IT_TicketPost | empId=2838 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-09 16:05:39.182 | step 3 | route=IT_TicketPost | empId=2838 | apiMs=2.25 | totalMs=2.25
2026-03-09 16:05:39.182 | step 1 | route=IT_TicketPost | empId=2838 | query called at=16:05:39.182
2026-03-09 16:05:39.183 | step 2 | route=IT_TicketPost | empId=2838 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-09 16:05:39.184 | step 3 | route=IT_TicketPost | empId=2838 | apiMs=1.60 | totalMs=1.60
2026-03-09 16:05:41.065 | step 1 | route=IT_Ticket | empId=2838 | query called at=16:05:41.065
2026-03-09 16:05:41.075 | step 2 | route=IT_Ticket | empId=2838 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-09 16:05:41.077 | step 2 | route=IT_Ticket | empId=2838 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-09 16:05:41.079 | step 2 | route=IT_Ticket | empId=2838 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-09 16:05:41.082 | step 2 | route=IT_Ticket | empId=2838 | query=KPI_IT_Ticket_Details_New | queryMs=3.01
2026-03-09 16:05:41.104 | step 2 | route=IT_Ticket | empId=2838 | query=Kpi_it_Ticket_Details | queryMs=22.07
2026-03-09 16:05:41.141 | step 2 | route=IT_Ticket | empId=2838 | query=VMS_Comp_login_proc | queryMs=36.51
2026-03-09 16:05:41.142 | step 3 | route=IT_Ticket | empId=2838 | apiMs=77.03 | totalMs=77.03
2026-03-09 16:05:41.142 | step 1 | route=IT_Ticket | empId=2838 | query called at=16:05:41.142
2026-03-09 16:05:41.160 | step 2 | route=IT_Ticket | empId=2838 | query=Kpi_HW_Ticket_Details | queryMs=17.32
2026-03-09 16:05:41.161 | step 2 | route=IT_Ticket | empId=2838 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-09 16:05:41.162 | step 2 | route=IT_Ticket | empId=2838 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-09 16:05:41.163 | step 3 | route=IT_Ticket | empId=2838 | apiMs=20.59 | totalMs=20.59
2026-03-09 16:18:28.386 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:18:28.386
2026-03-09 16:18:28.421 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=34.81
2026-03-09 16:18:28.426 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-09 16:18:28.431 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-09 16:18:28.432 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-09 16:18:28.455 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=22.52
2026-03-09 16:18:28.492 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=37.07
2026-03-09 16:18:28.493 | step 3 | route=IT_Ticket | empId=55868 | apiMs=106.89 | totalMs=106.89
2026-03-09 16:18:28.493 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:18:28.493
2026-03-09 16:18:28.511 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=17.45
2026-03-09 16:18:28.512 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-09 16:18:28.514 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-09 16:18:28.514 | step 3 | route=IT_Ticket | empId=55868 | apiMs=20.70 | totalMs=20.70
2026-03-09 16:18:52.100 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:18:52.100
2026-03-09 16:18:52.111 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-03-09 16:18:52.116 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-09 16:18:52.120 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-09 16:18:52.121 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-09 16:18:52.123 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-09 16:18:52.160 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=36.56
2026-03-09 16:18:52.160 | step 3 | route=IT_Ticket | empId=55868 | apiMs=60.20 | totalMs=60.20
2026-03-09 16:18:52.161 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:18:52.161
2026-03-09 16:18:52.162 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-09 16:18:52.164 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-09 16:18:52.165 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-09 16:18:52.165 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.41 | totalMs=4.41
2026-03-09 16:19:01.536 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=16:19:01.536
2026-03-09 16:19:01.595 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=58.16
2026-03-09 16:19:01.595 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=59.03 | totalMs=59.03
2026-03-09 16:19:03.365 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=16:19:03.365
2026-03-09 16:19:03.376 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-09 16:19:03.376 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=11.44 | totalMs=11.44
2026-03-09 16:19:42.623 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:19:42.623
2026-03-09 16:19:42.634 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-09 16:19:42.638 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=14.43 | totalMs=14.43
2026-03-09 16:19:42.641 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:19:42.641
2026-03-09 16:19:42.692 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=50.56
2026-03-09 16:19:42.694 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=53.19 | totalMs=53.19
2026-03-09 16:19:42.695 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:19:42.695
2026-03-09 16:19:42.723 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.24
2026-03-09 16:19:42.724 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=28.85 | totalMs=28.85
2026-03-09 16:19:46.558 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:19:46.558
2026-03-09 16:19:46.572 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=13.56
2026-03-09 16:19:46.584 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=8.59
2026-03-09 16:19:46.593 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-03-09 16:19:46.601 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-03-09 16:19:46.610 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=8.16
2026-03-09 16:19:46.661 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=51.14
2026-03-09 16:19:46.661 | step 3 | route=IT_Ticket | empId=55868 | apiMs=103.21 | totalMs=103.21
2026-03-09 16:19:46.662 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:19:46.662
2026-03-09 16:19:46.670 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=7.67
2026-03-09 16:19:46.678 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-03-09 16:19:46.687 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=8.47
2026-03-09 16:19:46.687 | step 3 | route=IT_Ticket | empId=55868 | apiMs=25.39 | totalMs=25.39
2026-03-09 16:21:59.619 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:21:59.619
2026-03-09 16:21:59.666 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=47.3
2026-03-09 16:21:59.670 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=51.45 | totalMs=51.45
2026-03-09 16:22:00.278 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:22:00.278
2026-03-09 16:22:04.931 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:22:04.931
2026-03-09 16:22:04.977 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=45.9
2026-03-09 16:22:04.989 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=58.65 | totalMs=58.65
2026-03-09 16:22:04.990 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:22:04.990
2026-03-09 16:22:04.999 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.17
2026-03-09 16:22:05.007 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.57
2026-03-09 16:22:05.017 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.29
2026-03-09 16:22:05.017 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=27.26 | totalMs=27.26
2026-03-09 16:22:08.350 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:22:08.350
2026-03-09 16:22:08.366 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=15.1
2026-03-09 16:22:08.369 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=18.71 | totalMs=18.71
2026-03-09 16:22:09.079 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:22:09.079
2026-03-09 16:25:51.038 | step 1 | route=DesignerTicket | empId=47968 | query called at=16:25:51.038
2026-03-09 16:25:51.048 | step 2 | route=DesignerTicket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=10.03
2026-03-09 16:25:51.052 | step 3 | route=DesignerTicket | empId=47968 | apiMs=14.13 | totalMs=14.13
2026-03-09 16:25:51.052 | step 1 | route=DesignerTicket | empId=47968 | query called at=16:25:51.052
2026-03-09 16:25:51.054 | step 2 | route=DesignerTicket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-09 16:25:51.054 | step 3 | route=DesignerTicket | empId=47968 | apiMs=1.72 | totalMs=1.72
2026-03-09 16:25:51.055 | step 1 | route=DesignerTicket | empId=47968 | query called at=16:25:51.055
2026-03-09 16:25:51.193 | step 2 | route=DesignerTicket | empId=47968 | query=Desginer_Typeof_Works_Master_Proc | queryMs=137.87
2026-03-09 16:25:51.193 | step 3 | route=DesignerTicket | empId=47968 | apiMs=138.63 | totalMs=138.63
2026-03-09 16:26:22.966 | step 1 | route=Designer_TicketSave | empId=47968 | query called at=16:26:22.966
2026-03-09 16:26:23.132 | step 2 | route=Designer_TicketSave | empId=47968 | query=Design_TicketNo_Proc | queryMs=165.25
2026-03-09 16:26:23.136 | step 3 | route=Designer_TicketSave | empId=47968 | apiMs=169.74 | totalMs=169.74
2026-03-09 16:26:23.139 | step 1 | route=Designer_TicketSave | empId=47968 | query called at=16:26:23.139
2026-03-09 16:26:23.151 | step 2 | route=Designer_TicketSave | empId=47968 | query=Design_TicketEntry_Save_proc | queryMs=11.01
2026-03-09 16:26:23.153 | step 3 | route=Designer_TicketSave | empId=47968 | apiMs=13.35 | totalMs=13.35
2026-03-09 16:26:23.153 | step 1 | route=Designer_TicketSave | empId=47968 | query called at=16:26:23.153
2026-03-09 16:26:23.155 | step 2 | route=Designer_TicketSave | empId=47968 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.94
2026-03-09 16:26:23.156 | step 3 | route=Designer_TicketSave | empId=47968 | apiMs=2.73 | totalMs=2.73
2026-03-09 16:26:25.100 | step 1 | route=DesignerTicket | empId=47968 | query called at=16:26:25.100
2026-03-09 16:26:25.111 | step 2 | route=DesignerTicket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=10.66
2026-03-09 16:26:25.115 | step 3 | route=DesignerTicket | empId=47968 | apiMs=14.44 | totalMs=14.44
2026-03-09 16:26:25.115 | step 1 | route=DesignerTicket | empId=47968 | query called at=16:26:25.115
2026-03-09 16:26:25.117 | step 2 | route=DesignerTicket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-09 16:26:25.117 | step 3 | route=DesignerTicket | empId=47968 | apiMs=1.88 | totalMs=1.88
2026-03-09 16:26:25.117 | step 1 | route=DesignerTicket | empId=47968 | query called at=16:26:25.117
2026-03-09 16:26:25.119 | step 2 | route=DesignerTicket | empId=47968 | query=Desginer_Typeof_Works_Master_Proc | queryMs=1.16
2026-03-09 16:26:25.119 | step 3 | route=DesignerTicket | empId=47968 | apiMs=1.81 | totalMs=1.81
2026-03-09 16:49:21.280 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:49:21.280
2026-03-09 16:49:21.315 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=34.24
2026-03-09 16:49:21.316 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-09 16:49:21.318 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-09 16:49:21.319 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 16:49:21.341 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=22
2026-03-09 16:49:21.381 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=39.31
2026-03-09 16:49:21.381 | step 3 | route=IT_Ticket | empId=51052 | apiMs=101.48 | totalMs=101.48
2026-03-09 16:49:21.382 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:49:21.382
2026-03-09 16:49:21.400 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=17.57
2026-03-09 16:49:21.403 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=3.23
2026-03-09 16:49:21.406 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=2.45
2026-03-09 16:49:21.407 | step 3 | route=IT_Ticket | empId=51052 | apiMs=24.64 | totalMs=24.64
2026-03-09 16:49:47.844 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=16:49:47.844
2026-03-09 16:49:47.888 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=42.99
2026-03-09 16:49:47.891 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=46.97 | totalMs=46.97
2026-03-09 16:49:51.281 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=16:49:51.281
2026-03-09 16:49:51.293 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.47
2026-03-09 16:49:51.293 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=12.27 | totalMs=12.27
2026-03-09 16:52:03.450 | step 1 | route=IT_Ticket | empId=32722 | query called at=16:52:03.450
2026-03-09 16:52:03.461 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-09 16:52:03.463 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-09 16:52:03.465 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 16:52:03.466 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-09 16:52:03.468 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-09 16:52:03.505 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=36.66
2026-03-09 16:52:03.505 | step 3 | route=IT_Ticket | empId=32722 | apiMs=54.56 | totalMs=54.56
2026-03-09 16:52:03.505 | step 1 | route=IT_Ticket | empId=32722 | query called at=16:52:03.505
2026-03-09 16:52:03.507 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-09 16:52:03.508 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-09 16:52:03.510 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-09 16:52:03.510 | step 3 | route=IT_Ticket | empId=32722 | apiMs=4.64 | totalMs=4.64
2026-03-09 16:52:13.889 | step 1 | route=HW_TicketFun | empId= | query called at=16:52:13.889
2026-03-09 16:52:13.905 | step 2 | route=HW_TicketFun | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=15.35
2026-03-09 16:52:13.908 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=19.80 | totalMs=19.80
2026-03-09 16:52:55.363 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:52:55.363
2026-03-09 16:52:55.698 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=335.35
2026-03-09 16:52:55.702 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=339.35 | totalMs=339.35
2026-03-09 16:52:55.705 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:52:55.705
2026-03-09 16:52:55.783 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=74.92
2026-03-09 16:52:55.783 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=78.31 | totalMs=78.31
2026-03-09 16:52:55.784 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:52:55.784
2026-03-09 16:52:55.794 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=9.73
2026-03-09 16:52:55.794 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=10.33 | totalMs=10.33
2026-03-09 16:52:55.795 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:52:55.795
2026-03-09 16:52:55.867 | step 2 | route=HW_TicketPost | empId=32722 | query=hw_ticket_save_proc_kpi | queryMs=72.22 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SANGEETHA/GGA0694, 4, Need New toner, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SANGEETHA/GGA0694,@type_iss=4,@issue_Describ=Need New toner,@severity=1,@compid=5,@date=09-Mar-2026,@Emplno=32722,@filepath=,@filepath2=,@mod_id=1)
2026-03-09 16:52:55.881 | step 5 | route=HW_TicketPost | empId=32722 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SANGEETHA/GGA0694, 4, Need New toner, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SANGEETHA/GGA0694,@type_iss=4,@issue_Describ=Need New toner,@severity=1,@compid=5,@date=09-Mar-2026,@Emplno=32722,@filepath=,@filepath2=,@mod_id=1)
2026-03-09 16:52:56.104 | step 1 | route=IT_Ticket | empId=32722 | query called at=16:52:56.104
2026-03-09 16:52:56.115 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-09 16:52:56.117 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-09 16:52:56.118 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-09 16:52:56.119 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-09 16:52:56.121 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-09 16:52:56.159 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=37.64
2026-03-09 16:52:56.159 | step 3 | route=IT_Ticket | empId=32722 | apiMs=54.34 | totalMs=54.34
2026-03-09 16:52:56.159 | step 1 | route=IT_Ticket | empId=32722 | query called at=16:52:56.159
2026-03-09 16:52:56.161 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-09 16:52:56.162 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-09 16:52:56.163 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-09 16:52:56.163 | step 3 | route=IT_Ticket | empId=32722 | apiMs=4.10 | totalMs=4.10
2026-03-09 16:53:12.156 | step 1 | route=HW_TicketFun | empId= | query called at=16:53:12.156
2026-03-09 16:53:12.166 | step 2 | route=HW_TicketFun | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=9.93
2026-03-09 16:53:12.170 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.32 | totalMs=14.32
2026-03-09 16:53:25.914 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:53:25.914
2026-03-09 16:53:25.925 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-09 16:53:25.929 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=15.14 | totalMs=15.14
2026-03-09 16:53:25.932 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:53:25.932
2026-03-09 16:53:25.997 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=63.87
2026-03-09 16:53:26.063 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=130.59 | totalMs=130.59
2026-03-09 16:53:26.064 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:53:26.064
2026-03-09 16:53:26.066 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.96
2026-03-09 16:53:26.066 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.80 | totalMs=2.80
2026-03-09 16:53:26.067 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:53:26.067
2026-03-09 16:53:26.068 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-09 16:53:26.069 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.77 | totalMs=1.77
2026-03-09 16:53:26.641 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:53:26.641
2026-03-09 16:53:26.652 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-03-09 16:53:26.654 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-09 16:53:26.655 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 16:53:26.657 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-09 16:53:26.658 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-09 16:53:26.692 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.69
2026-03-09 16:53:26.693 | step 3 | route=IT_Ticket | empId=51052 | apiMs=52.27 | totalMs=52.27
2026-03-09 16:53:26.693 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:53:26.693
2026-03-09 16:53:26.695 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-09 16:53:26.697 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-09 16:53:26.698 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-09 16:53:26.698 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.82 | totalMs=4.82
2026-03-09 16:53:28.866 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:53:28.866
2026-03-09 16:53:28.896 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=28.88
2026-03-09 16:53:28.896 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=29.87 | totalMs=29.87
2026-03-09 16:53:28.897 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:53:28.897
2026-03-09 16:53:28.899 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-09 16:53:28.899 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=2.07 | totalMs=2.07
2026-03-09 16:53:28.899 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:53:28.899
2026-03-09 16:53:28.901 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-09 16:53:28.901 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=1.94 | totalMs=1.94
2026-03-09 16:53:28.902 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:53:28.902
2026-03-09 16:53:28.904 | step 2 | route=HW_TicketPost | empId=32722 | query=hw_ticket_save_proc_kpi | queryMs=2.56 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SANGEETHA/GGA0694, 4, Need new toner, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SANGEETHA/GGA0694,@type_iss=4,@issue_Describ=Need new toner,@severity=2,@compid=5,@date=09-Mar-2026,@Emplno=32722,@filepath=,@filepath2=,@mod_id=1)
2026-03-09 16:53:28.913 | step 5 | route=HW_TicketPost | empId=32722 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SANGEETHA/GGA0694, 4, Need new toner, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SANGEETHA/GGA0694,@type_iss=4,@issue_Describ=Need new toner,@severity=2,@compid=5,@date=09-Mar-2026,@Emplno=32722,@filepath=,@filepath2=,@mod_id=1)
2026-03-09 16:53:29.141 | step 1 | route=IT_Ticket | empId=32722 | query called at=16:53:29.141
2026-03-09 16:53:29.151 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-09 16:53:29.152 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-09 16:53:29.153 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-09 16:53:29.155 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-09 16:53:29.156 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=0.72
2026-03-09 16:53:29.174 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=17.94
2026-03-09 16:53:29.174 | step 3 | route=IT_Ticket | empId=32722 | apiMs=33.75 | totalMs=33.75
2026-03-09 16:53:29.175 | step 1 | route=IT_Ticket | empId=32722 | query called at=16:53:29.175
2026-03-09 16:53:29.176 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-09 16:53:29.177 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-09 16:53:29.178 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-09 16:53:29.179 | step 3 | route=IT_Ticket | empId=32722 | apiMs=3.95 | totalMs=3.95
2026-03-09 16:53:38.919 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=16:53:38.919
2026-03-09 16:53:38.974 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=54.31
2026-03-09 16:53:38.978 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=59.19 | totalMs=59.19
2026-03-09 16:53:42.040 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=16:53:42.040
2026-03-09 16:53:42.054 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=14.31
2026-03-09 16:53:42.059 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=19.02 | totalMs=19.02
2026-03-09 16:54:30.846 | step 1 | route=HW_TicketFun | empId= | query called at=16:54:30.846
2026-03-09 16:54:30.856 | step 2 | route=HW_TicketFun | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=9.69
2026-03-09 16:54:30.857 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=10.74 | totalMs=10.74
2026-03-09 16:54:55.784 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:54:55.784
2026-03-09 16:54:55.810 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=25.77
2026-03-09 16:54:55.811 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=26.51 | totalMs=26.51
2026-03-09 16:54:55.811 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:54:55.811
2026-03-09 16:54:55.813 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-09 16:54:55.813 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=2.00 | totalMs=2.00
2026-03-09 16:54:55.814 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:54:55.814
2026-03-09 16:54:55.815 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-09 16:54:55.815 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=1.61 | totalMs=1.61
2026-03-09 16:54:55.816 | step 1 | route=HW_TicketPost | empId=32722 | query called at=16:54:55.816
2026-03-09 16:54:55.818 | step 2 | route=HW_TicketPost | empId=32722 | query=hw_ticket_save_proc_kpi | queryMs=1.81 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SANGEETHA/GGA0694, 4, Need New toner, 3, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SANGEETHA/GGA0694,@type_iss=4,@issue_Describ=Need New toner,@severity=3,@compid=5,@date=09-Mar-2026,@Emplno=32722,@filepath=,@filepath2=,@mod_id=1)
2026-03-09 16:54:55.824 | step 5 | route=HW_TicketPost | empId=32722 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SANGEETHA/GGA0694, 4, Need New toner, 3, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SANGEETHA/GGA0694,@type_iss=4,@issue_Describ=Need New toner,@severity=3,@compid=5,@date=09-Mar-2026,@Emplno=32722,@filepath=,@filepath2=,@mod_id=1)
2026-03-09 16:54:56.042 | step 1 | route=IT_Ticket | empId=32722 | query called at=16:54:56.042
2026-03-09 16:54:56.052 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-09 16:54:56.054 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-09 16:54:56.055 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-09 16:54:56.057 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-09 16:54:56.058 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-09 16:54:56.093 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=33.99
2026-03-09 16:54:56.093 | step 3 | route=IT_Ticket | empId=32722 | apiMs=50.84 | totalMs=50.84
2026-03-09 16:54:56.093 | step 1 | route=IT_Ticket | empId=32722 | query called at=16:54:56.093
2026-03-09 16:54:56.095 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-09 16:54:56.096 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-09 16:54:56.097 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-09 16:54:56.098 | step 3 | route=IT_Ticket | empId=32722 | apiMs=4.46 | totalMs=4.46
2026-03-09 16:54:59.460 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:54:59.460
2026-03-09 16:54:59.470 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-03-09 16:54:59.470 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=9.99 | totalMs=9.99
2026-03-09 16:54:59.471 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:54:59.471
2026-03-09 16:54:59.474 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=3.14
2026-03-09 16:54:59.476 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=5.03 | totalMs=5.03
2026-03-09 16:54:59.476 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:54:59.476
2026-03-09 16:54:59.478 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-09 16:54:59.478 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.06 | totalMs=2.06
2026-03-09 16:54:59.479 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:54:59.479
2026-03-09 16:54:59.480 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-09 16:54:59.480 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.61 | totalMs=1.61
2026-03-09 16:54:59.948 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:54:59.948
2026-03-09 16:54:59.958 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-09 16:54:59.959 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-09 16:54:59.961 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-09 16:54:59.962 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-09 16:54:59.964 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-09 16:54:59.997 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.33
2026-03-09 16:54:59.997 | step 3 | route=IT_Ticket | empId=51052 | apiMs=49.69 | totalMs=49.69
2026-03-09 16:54:59.998 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:54:59.998
2026-03-09 16:54:59.999 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-09 16:55:00.001 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-09 16:55:00.002 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-09 16:55:00.002 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.31 | totalMs=4.31
2026-03-09 16:55:05.286 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:55:05.286
2026-03-09 16:55:05.302 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=15.69
2026-03-09 16:55:05.310 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=7.7
2026-03-09 16:55:05.318 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-03-09 16:55:05.326 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-03-09 16:55:05.335 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-03-09 16:55:05.396 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=60.66
2026-03-09 16:55:05.396 | step 3 | route=IT_Ticket | empId=51052 | apiMs=110.52 | totalMs=110.52
2026-03-09 16:55:05.396 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:55:05.396
2026-03-09 16:55:05.404 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=7.43
2026-03-09 16:55:05.413 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=8.41
2026-03-09 16:55:05.422 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-03-09 16:55:05.422 | step 3 | route=IT_Ticket | empId=51052 | apiMs=25.27 | totalMs=25.27
2026-03-09 16:55:16.222 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=16:55:16.222
2026-03-09 16:55:16.254 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=32.38
2026-03-09 16:55:16.255 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=33.30 | totalMs=33.30
2026-03-09 16:55:28.470 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=16:55:28.470
2026-03-09 16:55:28.495 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=24.11
2026-03-09 16:55:28.499 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=28.94 | totalMs=28.94
2026-03-09 16:55:37.490 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=16:55:37.490
2026-03-09 16:55:37.546 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=55.29
2026-03-09 16:55:37.547 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=56.14 | totalMs=56.14
2026-03-09 16:55:40.060 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=16:55:40.060
2026-03-09 16:55:40.070 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-09 16:55:40.071 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=10.47 | totalMs=10.47
2026-03-09 16:56:16.073 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:56:16.073
2026-03-09 16:56:16.101 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=28.29
2026-03-09 16:56:16.115 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=13.26
2026-03-09 16:56:16.116 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-09 16:56:16.118 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-09 16:56:16.119 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-09 16:56:16.154 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=34.54
2026-03-09 16:56:16.154 | step 3 | route=IT_Ticket | empId=41073 | apiMs=81.78 | totalMs=81.78
2026-03-09 16:56:16.155 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:56:16.155
2026-03-09 16:56:16.156 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-09 16:56:16.158 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 16:56:16.159 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-09 16:56:16.159 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.50 | totalMs=4.50
2026-03-09 16:56:22.228 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=16:56:22.228
2026-03-09 16:56:22.659 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=430.52
2026-03-09 16:56:22.659 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=431.35 | totalMs=431.35
2026-03-09 16:56:24.540 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=16:56:24.540
2026-03-09 16:56:24.551 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-03-09 16:56:24.555 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=14.97 | totalMs=14.97
2026-03-09 16:57:07.811 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:57:07.811
2026-03-09 16:57:07.822 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-03-09 16:57:07.826 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=15.07 | totalMs=15.07
2026-03-09 16:57:07.829 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:57:07.829
2026-03-09 16:57:07.845 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=15.23
2026-03-09 16:57:07.853 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=24.59 | totalMs=24.59
2026-03-09 16:57:07.854 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:57:07.854
2026-03-09 16:57:07.856 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-09 16:57:07.856 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.25 | totalMs=2.25
2026-03-09 16:57:07.856 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:57:07.856
2026-03-09 16:57:07.858 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-09 16:57:07.858 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.48 | totalMs=1.48
2026-03-09 16:57:08.123 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:57:08.123
2026-03-09 16:57:08.132 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-03-09 16:57:08.134 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 16:57:08.135 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-09 16:57:08.136 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-09 16:57:08.138 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-09 16:57:08.167 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=29.03
2026-03-09 16:57:08.167 | step 3 | route=IT_Ticket | empId=51052 | apiMs=44.57 | totalMs=44.57
2026-03-09 16:57:08.168 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:57:08.168
2026-03-09 16:57:08.169 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-09 16:57:08.170 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-09 16:57:08.171 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-09 16:57:08.171 | step 3 | route=IT_Ticket | empId=51052 | apiMs=3.56 | totalMs=3.56
2026-03-09 16:57:18.561 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=16:57:18.561
2026-03-09 16:57:18.616 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=55.3
2026-03-09 16:57:18.617 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=56.08 | totalMs=56.08
2026-03-09 16:57:26.235 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=16:57:26.235
2026-03-09 16:57:26.247 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-09 16:57:26.250 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=15.14 | totalMs=15.14
2026-03-09 16:57:50.353 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:57:50.353
2026-03-09 16:57:50.364 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-09 16:57:50.369 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=16.49 | totalMs=16.49
2026-03-09 16:57:50.373 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:57:50.373
2026-03-09 16:57:50.395 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=22.24
2026-03-09 16:57:50.400 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=27.56 | totalMs=27.56
2026-03-09 16:57:50.401 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:57:50.401
2026-03-09 16:57:50.403 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-09 16:57:50.403 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.39 | totalMs=2.39
2026-03-09 16:57:50.625 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:57:50.625
2026-03-09 16:57:50.635 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-09 16:57:50.637 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-09 16:57:50.638 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-09 16:57:50.639 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-09 16:57:50.640 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-09 16:57:50.660 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=19.23
2026-03-09 16:57:50.660 | step 3 | route=IT_Ticket | empId=41073 | apiMs=35.07 | totalMs=35.07
2026-03-09 16:57:50.661 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:57:50.661
2026-03-09 16:57:50.662 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 16:57:50.663 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-09 16:57:50.664 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-09 16:57:50.664 | step 3 | route=IT_Ticket | empId=41073 | apiMs=3.70 | totalMs=3.70
2026-03-09 16:58:32.189 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:58:32.189
2026-03-09 16:58:32.200 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-09 16:58:32.204 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=14.97 | totalMs=14.97
2026-03-09 16:58:32.207 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:58:32.207
2026-03-09 16:58:32.211 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=2.81
2026-03-09 16:58:32.215 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=7.38 | totalMs=7.38
2026-03-09 16:58:32.215 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:58:32.215
2026-03-09 16:58:32.217 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-09 16:58:32.217 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.15 | totalMs=2.15
2026-03-09 16:58:32.218 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:58:32.218
2026-03-09 16:58:32.219 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-09 16:58:32.219 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.50 | totalMs=1.50
2026-03-09 16:58:34.203 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:58:34.203
2026-03-09 16:58:34.214 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-09 16:58:34.215 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-09 16:58:34.216 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-09 16:58:34.217 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-09 16:58:34.219 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-09 16:58:34.253 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.94
2026-03-09 16:58:34.253 | step 3 | route=IT_Ticket | empId=51052 | apiMs=49.88 | totalMs=49.88
2026-03-09 16:58:34.254 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:58:34.254
2026-03-09 16:58:34.255 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-09 16:58:34.257 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-09 16:58:34.258 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-09 16:58:34.258 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.24 | totalMs=4.24
2026-03-09 16:59:47.858 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:59:47.858
2026-03-09 16:59:47.868 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-09 16:59:47.872 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=13.89 | totalMs=13.89
2026-03-09 16:59:47.875 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:59:47.875
2026-03-09 16:59:47.877 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=2.05
2026-03-09 16:59:47.879 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=4.10 | totalMs=4.10
2026-03-09 16:59:47.879 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:59:47.879
2026-03-09 16:59:47.881 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-09 16:59:47.881 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.89 | totalMs=1.89
2026-03-09 16:59:47.882 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:59:47.882
2026-03-09 16:59:47.883 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-09 16:59:47.883 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.39 | totalMs=1.39
2026-03-09 16:59:48.160 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:59:48.160
2026-03-09 16:59:48.170 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-09 16:59:48.172 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-09 16:59:48.173 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-09 16:59:48.175 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 16:59:48.176 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-09 16:59:48.210 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.33
2026-03-09 16:59:48.210 | step 3 | route=IT_Ticket | empId=51052 | apiMs=50.26 | totalMs=50.26
2026-03-09 16:59:48.210 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:59:48.210
2026-03-09 16:59:48.212 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-09 16:59:48.213 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-09 16:59:48.214 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-09 16:59:48.215 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.41 | totalMs=4.41
2026-03-09 17:23:43.570 | step 1 | route=IT_Ticket | empId=47727 | query called at=17:23:43.570
2026-03-09 17:23:43.604 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=33.63
2026-03-09 17:23:43.609 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-09 17:23:43.613 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-09 17:23:43.614 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-09 17:23:43.637 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=21.92
2026-03-09 17:23:43.674 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=36.96
2026-03-09 17:23:43.674 | step 3 | route=IT_Ticket | empId=47727 | apiMs=104.55 | totalMs=104.55
2026-03-09 17:23:43.675 | step 1 | route=IT_Ticket | empId=47727 | query called at=17:23:43.675
2026-03-09 17:23:43.693 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=17.69
2026-03-09 17:23:43.694 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 17:23:43.695 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-09 17:23:43.696 | step 3 | route=IT_Ticket | empId=47727 | apiMs=20.90 | totalMs=20.90
2026-03-09 17:23:51.969 | step 1 | route=HW_TicketFun | empId= | query called at=17:23:51.969
2026-03-09 17:23:51.979 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=9.98
2026-03-09 17:23:51.983 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.50 | totalMs=14.50
2026-03-09 17:24:06.562 | step 1 | route=HW_TicketPost | empId=47727 | query called at=17:24:06.562
2026-03-09 17:24:06.589 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=27.18
2026-03-09 17:24:06.593 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=31.58 | totalMs=31.58
2026-03-09 17:24:06.597 | step 1 | route=HW_TicketPost | empId=47727 | query called at=17:24:06.597
2026-03-09 17:24:06.626 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.02
2026-03-09 17:24:06.627 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=29.82 | totalMs=29.82
2026-03-09 17:24:06.627 | step 1 | route=HW_TicketPost | empId=47727 | query called at=17:24:06.627
2026-03-09 17:24:06.629 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-09 17:24:06.629 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=1.79 | totalMs=1.79
2026-03-09 17:24:06.629 | step 1 | route=HW_TicketPost | empId=47727 | query called at=17:24:06.629
2026-03-09 17:24:06.731 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=101.59 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, NEED TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=NEED TONER,@severity=1,@compid=5,@date=09-Mar-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-03-09 17:24:06.739 | step 5 | route=HW_TicketPost | empId=47727 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, NEED TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=NEED TONER,@severity=1,@compid=5,@date=09-Mar-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-03-09 17:24:06.964 | step 1 | route=IT_Ticket | empId=47727 | query called at=17:24:06.964
2026-03-09 17:24:06.974 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-09 17:24:06.976 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-09 17:24:06.977 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-09 17:24:06.978 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-09 17:24:06.980 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-09 17:24:07.014 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=33.31
2026-03-09 17:24:07.014 | step 3 | route=IT_Ticket | empId=47727 | apiMs=50.27 | totalMs=50.27
2026-03-09 17:24:07.014 | step 1 | route=IT_Ticket | empId=47727 | query called at=17:24:07.014
2026-03-09 17:24:07.016 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-09 17:24:07.017 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-09 17:24:07.019 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-09 17:24:07.019 | step 3 | route=IT_Ticket | empId=47727 | apiMs=4.75 | totalMs=4.75
2026-03-09 17:24:16.141 | step 1 | route=HW_TicketFun | empId= | query called at=17:24:16.141
2026-03-09 17:24:16.159 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=17.13
2026-03-09 17:24:16.159 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.05 | totalMs=18.05
2026-03-09 17:24:28.485 | step 1 | route=HW_TicketPost | empId=47727 | query called at=17:24:28.485
2026-03-09 17:24:28.515 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=29.51
2026-03-09 17:24:28.515 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=30.30 | totalMs=30.30
2026-03-09 17:24:28.516 | step 1 | route=HW_TicketPost | empId=47727 | query called at=17:24:28.516
2026-03-09 17:24:28.517 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-09 17:24:28.518 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.08 | totalMs=2.08
2026-03-09 17:24:28.518 | step 1 | route=HW_TicketPost | empId=47727 | query called at=17:24:28.518
2026-03-09 17:24:28.519 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-09 17:24:28.520 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=1.50 | totalMs=1.50
2026-03-09 17:24:28.520 | step 1 | route=HW_TicketPost | empId=47727 | query called at=17:24:28.520
2026-03-09 17:24:28.525 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=4.63
2026-03-09 17:24:28.528 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=7.87 | totalMs=7.87
2026-03-09 17:24:28.763 | step 1 | route=IT_Ticket | empId=47727 | query called at=17:24:28.763
2026-03-09 17:24:28.772 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-03-09 17:24:28.774 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-09 17:24:28.775 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-09 17:24:28.776 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 17:24:28.777 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-09 17:24:28.802 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=24.46
2026-03-09 17:24:28.802 | step 3 | route=IT_Ticket | empId=47727 | apiMs=39.70 | totalMs=39.70
2026-03-09 17:24:28.803 | step 1 | route=IT_Ticket | empId=47727 | query called at=17:24:28.803
2026-03-09 17:24:28.804 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-09 17:24:28.805 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-09 17:24:28.806 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-09 17:24:28.806 | step 3 | route=IT_Ticket | empId=47727 | apiMs=3.50 | totalMs=3.50
2026-03-09 17:35:26.712 | step 1 | route=IT_Ticket | empId=9550 | query called at=17:35:26.712
2026-03-09 17:35:26.745 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=33.03
2026-03-09 17:35:26.750 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-09 17:35:26.755 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-09 17:35:26.756 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 17:35:26.778 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_it_Ticket_Details | queryMs=21.12
2026-03-09 17:35:26.811 | step 2 | route=IT_Ticket | empId=9550 | query=VMS_Comp_login_proc | queryMs=32.9
2026-03-09 17:35:26.811 | step 3 | route=IT_Ticket | empId=9550 | apiMs=99.56 | totalMs=99.56
2026-03-09 17:35:26.812 | step 1 | route=IT_Ticket | empId=9550 | query called at=17:35:26.812
2026-03-09 17:35:26.828 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=16.55
2026-03-09 17:35:26.830 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-09 17:35:26.831 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 17:35:26.831 | step 3 | route=IT_Ticket | empId=9550 | apiMs=19.65 | totalMs=19.65
2026-03-09 17:35:41.157 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9550 | query called at=17:35:41.157
2026-03-09 17:35:41.294 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=135.94
2026-03-09 17:35:41.294 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9550 | apiMs=136.89 | totalMs=136.89
2026-03-09 17:35:41.964 | step 1 | route=IT_Ticket | empId=54911 | query called at=17:35:41.964
2026-03-09 17:35:41.974 | step 2 | route=IT_Ticket | empId=54911 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-09 17:35:41.976 | step 2 | route=IT_Ticket | empId=54911 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-09 17:35:41.977 | step 2 | route=IT_Ticket | empId=54911 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-09 17:35:41.979 | step 2 | route=IT_Ticket | empId=54911 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-09 17:35:41.980 | step 2 | route=IT_Ticket | empId=54911 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-09 17:35:42.015 | step 2 | route=IT_Ticket | empId=54911 | query=VMS_Comp_login_proc | queryMs=34.53
2026-03-09 17:35:42.015 | step 3 | route=IT_Ticket | empId=54911 | apiMs=51.07 | totalMs=51.07
2026-03-09 17:35:42.016 | step 1 | route=IT_Ticket | empId=54911 | query called at=17:35:42.016
2026-03-09 17:35:42.017 | step 2 | route=IT_Ticket | empId=54911 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-09 17:35:42.018 | step 2 | route=IT_Ticket | empId=54911 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-09 17:35:42.019 | step 2 | route=IT_Ticket | empId=54911 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-09 17:35:42.020 | step 3 | route=IT_Ticket | empId=54911 | apiMs=4.11 | totalMs=4.11
2026-03-09 17:35:43.614 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=9550 | query called at=17:35:43.614
2026-03-09 17:35:43.627 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=12.88
2026-03-09 17:35:43.627 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=9550 | apiMs=13.64 | totalMs=13.64
2026-03-09 17:35:53.732 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54911 | query called at=17:35:53.732
2026-03-09 17:35:53.867 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54911 | query=KPI_IT_Ticket_Details_New | queryMs=134.73
2026-03-09 17:35:53.868 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54911 | apiMs=135.59 | totalMs=135.59
2026-03-09 17:35:58.211 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54911 | query called at=17:35:58.211
2026-03-09 17:35:58.221 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54911 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-09 17:35:58.221 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54911 | apiMs=10.53 | totalMs=10.53
2026-03-09 17:36:23.722 | step 1 | route=IT_TicketPost | empId=54911 | query called at=17:36:23.722
2026-03-09 17:36:23.737 | step 2 | route=IT_TicketPost | empId=54911 | query=KPI_IT_Ticket_Details_New | queryMs=14.42
2026-03-09 17:36:23.741 | step 3 | route=IT_TicketPost | empId=54911 | apiMs=18.72 | totalMs=18.72
2026-03-09 17:36:23.744 | step 1 | route=IT_TicketPost | empId=54911 | query called at=17:36:23.744
2026-03-09 17:36:23.769 | step 2 | route=IT_TicketPost | empId=54911 | query=IT_Ticket_Save_SPOC | queryMs=25.08
2026-03-09 17:36:23.776 | step 3 | route=IT_TicketPost | empId=54911 | apiMs=31.84 | totalMs=31.84
2026-03-09 17:36:23.776 | step 1 | route=IT_TicketPost | empId=54911 | query called at=17:36:23.776
2026-03-09 17:36:23.778 | step 2 | route=IT_TicketPost | empId=54911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-09 17:36:23.778 | step 3 | route=IT_TicketPost | empId=54911 | apiMs=2.16 | totalMs=2.16
2026-03-09 17:36:23.779 | step 1 | route=IT_TicketPost | empId=54911 | query called at=17:36:23.779
2026-03-09 17:36:23.780 | step 2 | route=IT_TicketPost | empId=54911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-09 17:36:23.780 | step 3 | route=IT_TicketPost | empId=54911 | apiMs=1.33 | totalMs=1.33
2026-03-09 17:36:27.622 | step 1 | route=IT_Ticket | empId=54911 | query called at=17:36:27.622
2026-03-09 17:36:27.632 | step 2 | route=IT_Ticket | empId=54911 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-09 17:36:27.637 | step 2 | route=IT_Ticket | empId=54911 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-09 17:36:27.638 | step 2 | route=IT_Ticket | empId=54911 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-09 17:36:27.640 | step 2 | route=IT_Ticket | empId=54911 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-09 17:36:27.641 | step 2 | route=IT_Ticket | empId=54911 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-09 17:36:27.675 | step 2 | route=IT_Ticket | empId=54911 | query=VMS_Comp_login_proc | queryMs=33.66
2026-03-09 17:36:27.676 | step 3 | route=IT_Ticket | empId=54911 | apiMs=54.12 | totalMs=54.12
2026-03-09 17:36:27.676 | step 1 | route=IT_Ticket | empId=54911 | query called at=17:36:27.676
2026-03-09 17:36:27.678 | step 2 | route=IT_Ticket | empId=54911 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-09 17:36:27.679 | step 2 | route=IT_Ticket | empId=54911 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-09 17:36:27.680 | step 2 | route=IT_Ticket | empId=54911 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-09 17:36:27.680 | step 3 | route=IT_Ticket | empId=54911 | apiMs=4.09 | totalMs=4.09
2026-03-09 17:36:51.006 | step 1 | route=IT_TicketPost | empId=9550 | query called at=17:36:51.006
2026-03-09 17:36:51.017 | step 2 | route=IT_TicketPost | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-09 17:36:51.017 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=11.43 | totalMs=11.43
2026-03-09 17:36:51.018 | step 1 | route=IT_TicketPost | empId=9550 | query called at=17:36:51.018
2026-03-09 17:36:51.059 | step 2 | route=IT_TicketPost | empId=9550 | query=IT_Ticket_Save_SPOC | queryMs=40.84
2026-03-09 17:36:51.061 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=43.00 | totalMs=43.00
2026-03-09 17:36:51.061 | step 1 | route=IT_TicketPost | empId=9550 | query called at=17:36:51.061
2026-03-09 17:36:51.063 | step 2 | route=IT_TicketPost | empId=9550 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-09 17:36:51.064 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=2.30 | totalMs=2.30
2026-03-09 17:36:51.064 | step 1 | route=IT_TicketPost | empId=9550 | query called at=17:36:51.064
2026-03-09 17:36:51.065 | step 2 | route=IT_TicketPost | empId=9550 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-09 17:36:51.066 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=1.56 | totalMs=1.56
2026-03-09 17:36:51.416 | step 1 | route=IT_Ticket | empId=9550 | query called at=17:36:51.416
2026-03-09 17:36:51.426 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-09 17:36:51.427 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-09 17:36:51.429 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-09 17:36:51.430 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-09 17:36:51.431 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-09 17:36:51.455 | step 2 | route=IT_Ticket | empId=9550 | query=VMS_Comp_login_proc | queryMs=22.85
2026-03-09 17:36:51.455 | step 3 | route=IT_Ticket | empId=9550 | apiMs=39.20 | totalMs=39.20
2026-03-09 17:36:51.455 | step 1 | route=IT_Ticket | empId=9550 | query called at=17:36:51.455
2026-03-09 17:36:51.457 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-09 17:36:51.458 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-09 17:36:51.459 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-09 17:36:51.459 | step 3 | route=IT_Ticket | empId=9550 | apiMs=3.72 | totalMs=3.72
2026-03-09 17:44:14.000 | step 1 | route=IT_Ticket | empId=67856 | query called at=17:44:14.000
2026-03-09 17:44:14.011 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-09 17:44:14.015 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-09 17:44:14.020 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 17:44:14.021 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 17:44:14.023 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-09 17:44:14.057 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=33.61
2026-03-09 17:44:14.057 | step 3 | route=IT_Ticket | empId=67856 | apiMs=56.95 | totalMs=56.95
2026-03-09 17:44:14.057 | step 1 | route=IT_Ticket | empId=67856 | query called at=17:44:14.057
2026-03-09 17:44:14.059 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-09 17:44:14.060 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-09 17:44:14.062 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-09 17:44:14.062 | step 3 | route=IT_Ticket | empId=67856 | apiMs=4.61 | totalMs=4.61
2026-03-09 17:44:25.534 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67856 | query called at=17:44:25.534
2026-03-09 17:44:25.713 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=178.47
2026-03-09 17:44:25.713 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67856 | apiMs=179.40 | totalMs=179.40
2026-03-09 17:44:33.853 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=17:44:33.853
2026-03-09 17:44:33.863 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-09 17:44:33.863 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=10.47 | totalMs=10.47
2026-03-09 17:44:37.779 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=17:44:37.779
2026-03-09 17:44:37.790 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-09 17:44:37.790 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=10.98 | totalMs=10.98
2026-03-09 17:44:53.884 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=17:44:53.884
2026-03-09 17:44:53.897 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-03-09 17:44:53.897 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=12.75 | totalMs=12.75
2026-03-09 17:45:11.776 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=17:45:11.776
2026-03-09 17:45:11.787 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-09 17:45:11.791 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=15.17 | totalMs=15.17
2026-03-09 17:45:14.388 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=17:45:14.388
2026-03-09 17:45:14.399 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-09 17:45:14.400 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=11.27 | totalMs=11.27
2026-03-09 17:45:50.383 | step 1 | route=IT_TicketPost | empId=67856 | query called at=17:45:50.383
2026-03-09 17:45:50.393 | step 2 | route=IT_TicketPost | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-03-09 17:45:50.397 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=14.03 | totalMs=14.03
2026-03-09 17:45:50.400 | step 1 | route=IT_TicketPost | empId=67856 | query called at=17:45:50.400
2026-03-09 17:45:50.416 | step 2 | route=IT_TicketPost | empId=67856 | query=IT_Ticket_Save_SPOC | queryMs=14.73
2026-03-09 17:45:50.418 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=17.57 | totalMs=17.57
2026-03-09 17:45:50.418 | step 1 | route=IT_TicketPost | empId=67856 | query called at=17:45:50.418
2026-03-09 17:45:50.420 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-09 17:45:50.420 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=1.89 | totalMs=1.89
2026-03-09 17:45:50.421 | step 1 | route=IT_TicketPost | empId=67856 | query called at=17:45:50.421
2026-03-09 17:45:50.422 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-09 17:45:50.422 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=1.37 | totalMs=1.37
2026-03-09 17:45:50.646 | step 1 | route=IT_Ticket | empId=67856 | query called at=17:45:50.646
2026-03-09 17:45:50.656 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-09 17:45:50.657 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-09 17:45:50.658 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-09 17:45:50.660 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-09 17:45:50.661 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-09 17:45:50.679 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=18.11
2026-03-09 17:45:50.680 | step 3 | route=IT_Ticket | empId=67856 | apiMs=34.07 | totalMs=34.07
2026-03-09 17:45:50.680 | step 1 | route=IT_Ticket | empId=67856 | query called at=17:45:50.680
2026-03-09 17:45:50.682 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-09 17:45:50.683 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-09 17:45:50.684 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-09 17:45:50.684 | step 3 | route=IT_Ticket | empId=67856 | apiMs=3.96 | totalMs=3.96
2026-03-09 18:00:34.535 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:00:34.535
2026-03-09 18:00:34.566 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=30.34
2026-03-09 18:00:34.568 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-09 18:00:34.569 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-09 18:00:34.570 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-09 18:00:34.583 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=12.5
2026-03-09 18:00:34.602 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=19.03
2026-03-09 18:00:34.602 | step 3 | route=IT_Ticket | empId=57442 | apiMs=67.29 | totalMs=67.29
2026-03-09 18:00:34.603 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:00:34.603
2026-03-09 18:00:34.612 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=9.34
2026-03-09 18:00:34.613 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-09 18:00:34.614 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-09 18:00:34.615 | step 3 | route=IT_Ticket | empId=57442 | apiMs=11.90 | totalMs=11.90
2026-03-09 18:00:41.092 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=18:00:41.092
2026-03-09 18:00:41.273 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=181.06
2026-03-09 18:00:41.277 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=185.44 | totalMs=185.44
2026-03-09 18:00:43.632 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=18:00:43.632
2026-03-09 18:00:43.644 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-03-09 18:00:43.648 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=15.24 | totalMs=15.24
2026-03-09 18:01:06.918 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:01:06.918
2026-03-09 18:01:06.937 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=17.95
2026-03-09 18:01:06.937 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=18.94 | totalMs=18.94
2026-03-09 18:01:06.938 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:01:06.938
2026-03-09 18:01:06.983 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=44.35
2026-03-09 18:01:06.995 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=57.46 | totalMs=57.46
2026-03-09 18:01:06.996 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:01:06.996
2026-03-09 18:01:07.004 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.37
2026-03-09 18:01:07.005 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=9.08 | totalMs=9.08
2026-03-09 18:01:07.005 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:01:07.005
2026-03-09 18:01:07.013 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.52
2026-03-09 18:01:07.013 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=8.13 | totalMs=8.13
2026-03-09 18:01:10.358 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:01:10.358
2026-03-09 18:01:10.369 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-09 18:01:10.374 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-09 18:01:10.375 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-09 18:01:10.377 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-09 18:01:10.379 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.42
2026-03-09 18:01:10.416 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=36.83
2026-03-09 18:01:10.416 | step 3 | route=IT_Ticket | empId=57442 | apiMs=57.70 | totalMs=57.70
2026-03-09 18:01:10.417 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:01:10.417
2026-03-09 18:01:10.418 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-09 18:01:10.420 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-09 18:01:10.421 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-09 18:01:10.421 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.56 | totalMs=4.56
2026-03-09 18:01:51.837 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=18:01:51.837
2026-03-09 18:01:51.905 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=67.53
2026-03-09 18:01:51.905 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=68.37 | totalMs=68.37
2026-03-09 18:01:52.850 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:01:52.850
2026-03-09 18:02:01.181 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=18:02:01.181
2026-03-09 18:02:01.277 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=94.91
2026-03-09 18:02:01.282 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=100.73 | totalMs=100.73
2026-03-09 18:02:01.285 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=18:02:01.285
2026-03-09 18:02:01.288 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.1
2026-03-09 18:02:01.289 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-09 18:02:01.290 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-09 18:02:01.290 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=5.19 | totalMs=5.19
2026-03-09 18:02:04.056 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=18:02:04.056
2026-03-09 18:02:04.077 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=21.06
2026-03-09 18:02:04.081 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=24.90 | totalMs=24.90
2026-03-09 18:02:04.757 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:02:04.757
2026-03-09 18:04:17.305 | step 1 | route=IT_Ticket | empId=51120 | query called at=18:04:17.305
2026-03-09 18:04:17.316 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-09 18:04:17.318 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-09 18:04:17.320 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-09 18:04:17.321 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-09 18:04:17.323 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-09 18:04:17.358 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=34.3
2026-03-09 18:04:17.358 | step 3 | route=IT_Ticket | empId=51120 | apiMs=52.39 | totalMs=52.39
2026-03-09 18:04:17.358 | step 1 | route=IT_Ticket | empId=51120 | query called at=18:04:17.358
2026-03-09 18:04:17.360 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-09 18:04:17.361 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-09 18:04:17.363 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-09 18:04:17.363 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.86 | totalMs=4.86
2026-03-09 18:04:25.927 | step 1 | route=IT_Ticket | empId=50294 | query called at=18:04:25.927
2026-03-09 18:04:25.935 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=18:04:25.935
2026-03-09 18:04:25.937 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-09 18:04:25.940 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-09 18:04:25.941 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-09 18:04:25.943 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-09 18:04:25.944 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-09 18:04:25.980 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=34.86
2026-03-09 18:04:25.980 | step 3 | route=IT_Ticket | empId=50294 | apiMs=53.33 | totalMs=53.33
2026-03-09 18:04:25.980 | step 1 | route=IT_Ticket | empId=50294 | query called at=18:04:25.980
2026-03-09 18:04:25.982 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-09 18:04:25.983 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 18:04:25.984 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-09 18:04:25.985 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.36 | totalMs=4.36
2026-03-09 18:04:26.365 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=426.56
2026-03-09 18:04:26.369 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=434.73 | totalMs=434.73
2026-03-09 18:04:33.963 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=18:04:33.963
2026-03-09 18:04:33.974 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-03-09 18:04:33.978 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=15.29 | totalMs=15.29
2026-03-09 18:04:40.689 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=18:04:40.689
2026-03-09 18:04:40.824 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=135.19
2026-03-09 18:04:40.825 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=136.18 | totalMs=136.18
2026-03-09 18:04:47.341 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=18:04:47.341
2026-03-09 18:04:47.352 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-09 18:04:47.352 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=11.24 | totalMs=11.24
2026-03-09 18:04:49.493 | step 1 | route=IT_TicketPost | empId=51120 | query called at=18:04:49.493
2026-03-09 18:04:49.504 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-03-09 18:04:49.509 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=15.14 | totalMs=15.14
2026-03-09 18:04:49.512 | step 1 | route=IT_TicketPost | empId=51120 | query called at=18:04:49.512
2026-03-09 18:04:49.517 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=4.17
2026-03-09 18:04:49.540 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=27.93 | totalMs=27.93
2026-03-09 18:04:49.541 | step 1 | route=IT_TicketPost | empId=51120 | query called at=18:04:49.541
2026-03-09 18:04:49.543 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-09 18:04:49.543 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.42 | totalMs=2.42
2026-03-09 18:04:49.543 | step 1 | route=IT_TicketPost | empId=51120 | query called at=18:04:49.543
2026-03-09 18:04:49.545 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-09 18:04:49.545 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.75 | totalMs=1.75
2026-03-09 18:04:51.190 | step 1 | route=IT_Ticket | empId=51120 | query called at=18:04:51.190
2026-03-09 18:04:51.200 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-03-09 18:04:51.205 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-09 18:04:51.210 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-09 18:04:51.211 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-09 18:04:51.212 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.76
2026-03-09 18:04:51.233 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=20.68
2026-03-09 18:04:51.234 | step 3 | route=IT_Ticket | empId=51120 | apiMs=43.83 | totalMs=43.83
2026-03-09 18:04:51.234 | step 1 | route=IT_Ticket | empId=51120 | query called at=18:04:51.234
2026-03-09 18:04:51.236 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-09 18:04:51.237 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-09 18:04:51.238 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-09 18:04:51.238 | step 3 | route=IT_Ticket | empId=51120 | apiMs=3.95 | totalMs=3.95
2026-03-09 18:04:59.135 | step 1 | route=IT_TicketPost | empId=50294 | query called at=18:04:59.135
2026-03-09 18:04:59.147 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-03-09 18:04:59.151 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=15.64 | totalMs=15.64
2026-03-09 18:04:59.154 | step 1 | route=IT_TicketPost | empId=50294 | query called at=18:04:59.154
2026-03-09 18:04:59.157 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=2.39
2026-03-09 18:04:59.159 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=4.91 | totalMs=4.91
2026-03-09 18:04:59.159 | step 1 | route=IT_TicketPost | empId=50294 | query called at=18:04:59.159
2026-03-09 18:04:59.161 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-09 18:04:59.162 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=2.21 | totalMs=2.21
2026-03-09 18:04:59.162 | step 1 | route=IT_TicketPost | empId=50294 | query called at=18:04:59.162
2026-03-09 18:04:59.163 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-09 18:04:59.164 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.78 | totalMs=1.78
2026-03-09 18:05:01.158 | step 1 | route=IT_Ticket | empId=50294 | query called at=18:05:01.158
2026-03-09 18:05:01.169 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-03-09 18:05:01.174 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-09 18:05:01.179 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-09 18:05:01.180 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-09 18:05:01.182 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-09 18:05:01.216 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=33.78
2026-03-09 18:05:01.217 | step 3 | route=IT_Ticket | empId=50294 | apiMs=58.62 | totalMs=58.62
2026-03-09 18:05:01.217 | step 1 | route=IT_Ticket | empId=50294 | query called at=18:05:01.217
2026-03-09 18:05:01.219 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-09 18:05:01.220 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-09 18:05:01.222 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-09 18:05:01.222 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.73 | totalMs=4.73
2026-03-09 18:05:09.670 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=18:05:09.670
2026-03-09 18:05:09.700 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=30.2
2026-03-09 18:05:09.704 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=34.54 | totalMs=34.54
2026-03-09 18:05:10.041 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:10.041
2026-03-09 18:05:27.422 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=18:05:27.422
2026-03-09 18:05:27.443 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=20.78
2026-03-09 18:05:27.446 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=23.61 | totalMs=23.61
2026-03-09 18:05:27.446 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=18:05:27.446
2026-03-09 18:05:27.449 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-03-09 18:05:27.450 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-09 18:05:27.451 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-09 18:05:27.452 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=5.44 | totalMs=5.44
2026-03-09 18:05:29.915 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=18:05:29.915
2026-03-09 18:05:29.931 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.67
2026-03-09 18:05:29.935 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=19.89 | totalMs=19.89
2026-03-09 18:05:30.248 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:30.248
2026-03-09 18:05:30.937 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:05:30.937
2026-03-09 18:05:30.947 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-09 18:05:30.949 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-03-09 18:05:30.951 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-09 18:05:30.952 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 18:05:30.953 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-09 18:05:30.987 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=33.28
2026-03-09 18:05:30.987 | step 3 | route=IT_Ticket | empId=57185 | apiMs=50.45 | totalMs=50.45
2026-03-09 18:05:30.988 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:05:30.988
2026-03-09 18:05:30.989 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-09 18:05:30.990 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-09 18:05:30.992 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-09 18:05:30.992 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.35 | totalMs=4.35
2026-03-09 18:05:39.368 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=18:05:39.368
2026-03-09 18:05:39.670 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=301.08
2026-03-09 18:05:39.673 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=305.35 | totalMs=305.35
2026-03-09 18:05:41.059 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=18:05:41.059
2026-03-09 18:05:41.071 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.82
2026-03-09 18:05:41.075 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=16.04 | totalMs=16.04
2026-03-09 18:05:55.376 | step 1 | route=IT_TicketPost | empId=57185 | query called at=18:05:55.376
2026-03-09 18:05:55.388 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-03-09 18:05:55.391 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=15.23 | totalMs=15.23
2026-03-09 18:05:55.395 | step 1 | route=IT_TicketPost | empId=57185 | query called at=18:05:55.395
2026-03-09 18:05:55.398 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=2.75
2026-03-09 18:05:55.400 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=5.33 | totalMs=5.33
2026-03-09 18:05:55.400 | step 1 | route=IT_TicketPost | empId=57185 | query called at=18:05:55.400
2026-03-09 18:05:55.403 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.25
2026-03-09 18:05:55.403 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=3.01 | totalMs=3.01
2026-03-09 18:05:55.404 | step 1 | route=IT_TicketPost | empId=57185 | query called at=18:05:55.404
2026-03-09 18:05:55.406 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-09 18:05:55.406 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.24 | totalMs=2.24
2026-03-09 18:05:56.190 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:05:56.190
2026-03-09 18:05:56.200 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-09 18:05:56.202 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-09 18:05:56.204 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-09 18:05:56.205 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-09 18:05:56.207 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.7
2026-03-09 18:05:56.242 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=34.03
2026-03-09 18:05:56.242 | step 3 | route=IT_Ticket | empId=57185 | apiMs=52.01 | totalMs=52.01
2026-03-09 18:05:56.242 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:05:56.242
2026-03-09 18:05:56.244 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-09 18:05:56.246 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-09 18:05:56.247 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-09 18:05:56.248 | step 3 | route=IT_Ticket | empId=57185 | apiMs=5.14 | totalMs=5.14
2026-03-09 18:06:20.142 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=18:06:20.142
2026-03-09 18:06:20.165 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=21.83
2026-03-09 18:06:20.165 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=22.68 | totalMs=22.68
2026-03-09 18:06:21.038 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:06:21.038
2026-03-09 18:06:25.429 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=18:06:25.429
2026-03-09 18:06:25.440 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=11.23
2026-03-09 18:06:25.445 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=16.82 | totalMs=16.82
2026-03-09 18:06:25.449 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=18:06:25.449
2026-03-09 18:06:25.451 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-09 18:06:25.452 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-09 18:06:25.453 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-09 18:06:25.454 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=5.09 | totalMs=5.09
2026-03-09 18:06:27.586 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=18:06:27.586
2026-03-09 18:06:27.606 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=19.16
2026-03-09 18:06:27.606 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=19.98 | totalMs=19.98
2026-03-09 18:06:28.397 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:06:28.397
2026-03-09 18:06:41.032 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:06:41.032
2026-03-09 18:06:41.084 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=52.05
2026-03-09 18:06:41.085 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=52.92 | totalMs=52.92
2026-03-09 18:06:41.855 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:06:41.855
2026-03-09 18:06:45.577 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:06:45.577
2026-03-09 18:06:45.598 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=20.88
2026-03-09 18:06:45.604 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=27.27 | totalMs=27.27
2026-03-09 18:06:45.608 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:06:45.608
2026-03-09 18:06:45.610 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-09 18:06:45.611 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-09 18:06:45.613 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-09 18:06:45.613 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.03 | totalMs=5.03
2026-03-09 18:06:49.546 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:06:49.546
2026-03-09 18:06:49.598 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=51.09
2026-03-09 18:06:49.601 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=55.02 | totalMs=55.02
2026-03-09 18:06:50.162 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:06:50.162
2026-03-09 18:10:52.407 | step 1 | route=IT_Ticket | empId=49869 | query called at=18:10:52.407
2026-03-09 18:10:52.418 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-03-09 18:10:52.420 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-09 18:10:52.421 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-09 18:10:52.423 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-09 18:10:52.425 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-03-09 18:10:52.461 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=35.66
2026-03-09 18:10:52.461 | step 3 | route=IT_Ticket | empId=49869 | apiMs=54.48 | totalMs=54.48
2026-03-09 18:10:52.461 | step 1 | route=IT_Ticket | empId=49869 | query called at=18:10:52.461
2026-03-09 18:10:52.463 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-03-09 18:10:52.465 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-09 18:10:52.466 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-09 18:10:52.467 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.09 | totalMs=5.09
2026-03-09 18:10:57.386 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=18:10:57.386
2026-03-09 18:10:57.814 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=427.25
2026-03-09 18:10:57.815 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=428.35 | totalMs=428.35
2026-03-09 18:11:00.234 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=18:11:00.234
2026-03-09 18:11:00.257 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=22.95
2026-03-09 18:11:00.261 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=27.29 | totalMs=27.29
2026-03-09 18:11:18.284 | step 1 | route=IT_TicketPost | empId=49869 | query called at=18:11:18.284
2026-03-09 18:11:18.295 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-03-09 18:11:18.295 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=11.46 | totalMs=11.46
2026-03-09 18:11:18.296 | step 1 | route=IT_TicketPost | empId=49869 | query called at=18:11:18.296
2026-03-09 18:11:18.299 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=3.19
2026-03-09 18:11:18.301 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=5.38 | totalMs=5.38
2026-03-09 18:11:18.301 | step 1 | route=IT_TicketPost | empId=49869 | query called at=18:11:18.301
2026-03-09 18:11:18.304 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-03-09 18:11:18.304 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.52 | totalMs=2.52
2026-03-09 18:11:21.686 | step 1 | route=IT_Ticket | empId=49869 | query called at=18:11:21.686
2026-03-09 18:11:21.696 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-09 18:11:21.701 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-09 18:11:21.703 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-09 18:11:21.705 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-09 18:11:21.706 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-09 18:11:21.742 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=35.49
2026-03-09 18:11:21.742 | step 3 | route=IT_Ticket | empId=49869 | apiMs=56.69 | totalMs=56.69
2026-03-09 18:11:21.743 | step 1 | route=IT_Ticket | empId=49869 | query called at=18:11:21.743
2026-03-09 18:11:21.745 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-09 18:11:21.746 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-09 18:11:21.747 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-09 18:11:21.748 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.71 | totalMs=4.71
2026-03-09 18:15:26.166 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:15:26.166
2026-03-09 18:15:26.176 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-09 18:15:26.178 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-09 18:15:26.179 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-09 18:15:26.181 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-09 18:15:26.183 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-09 18:15:26.216 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.45
2026-03-09 18:15:26.217 | step 3 | route=IT_Ticket | empId=61350 | apiMs=51.21 | totalMs=51.21
2026-03-09 18:15:26.217 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:15:26.217
2026-03-09 18:15:26.219 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-09 18:15:26.220 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-09 18:15:26.222 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-09 18:15:26.222 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.67 | totalMs=4.67
2026-03-09 18:15:36.317 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:15:36.317
2026-03-09 18:15:36.373 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.36
2026-03-09 18:15:36.374 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=56.33 | totalMs=56.33
2026-03-09 18:15:40.572 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:15:40.572
2026-03-09 18:15:40.583 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.28
2026-03-09 18:15:40.584 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=12.33 | totalMs=12.33
2026-03-09 18:15:49.012 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:49.012
2026-03-09 18:15:49.023 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-09 18:15:49.024 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=11.49 | totalMs=11.49
2026-03-09 18:15:49.024 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:49.024
2026-03-09 18:15:49.044 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=19.06
2026-03-09 18:15:49.051 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=26.99 | totalMs=26.99
2026-03-09 18:15:49.052 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:49.052
2026-03-09 18:15:49.054 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-09 18:15:49.054 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.53 | totalMs=2.53
2026-03-09 18:15:49.054 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:49.054
2026-03-09 18:15:49.056 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-09 18:15:49.056 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.95 | totalMs=1.95
2026-03-09 18:15:49.335 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:15:49.335
2026-03-09 18:15:49.346 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-09 18:15:49.348 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-09 18:15:49.349 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-09 18:15:49.351 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-09 18:15:49.352 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-09 18:15:49.386 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.44
2026-03-09 18:15:49.386 | step 3 | route=IT_Ticket | empId=61350 | apiMs=51.10 | totalMs=51.10
2026-03-09 18:15:49.387 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:15:49.387
2026-03-09 18:15:49.388 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-09 18:15:49.390 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-09 18:15:49.391 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-09 18:15:49.391 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.44 | totalMs=4.44
2026-03-09 18:16:18.542 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:16:18.542
2026-03-09 18:16:18.596 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=53.87
2026-03-09 18:16:18.600 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.48 | totalMs=58.48
2026-03-09 18:16:21.876 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:16:21.876
2026-03-09 18:16:21.886 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-09 18:16:21.887 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=10.84 | totalMs=10.84
2026-03-09 18:16:34.146 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:34.146
2026-03-09 18:16:34.157 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-09 18:16:34.161 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.48 | totalMs=14.48
2026-03-09 18:16:34.164 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:34.164
2026-03-09 18:16:34.604 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=439.63
2026-03-09 18:16:34.620 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=455.81 | totalMs=455.81
2026-03-09 18:16:34.620 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:34.620
2026-03-09 18:16:34.622 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-09 18:16:34.622 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.36 | totalMs=2.36
2026-03-09 18:16:34.623 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:34.623
2026-03-09 18:16:34.624 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-09 18:16:34.624 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.61 | totalMs=1.61
2026-03-09 18:16:34.905 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:16:34.905
2026-03-09 18:16:34.915 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-09 18:16:34.917 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-09 18:16:34.919 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-09 18:16:34.920 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-09 18:16:34.922 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-09 18:16:34.956 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.66
2026-03-09 18:16:34.956 | step 3 | route=IT_Ticket | empId=61350 | apiMs=51.59 | totalMs=51.59
2026-03-09 18:16:34.957 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:16:34.957
2026-03-09 18:16:34.958 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-09 18:16:34.960 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-09 18:16:34.961 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-09 18:16:34.961 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.68 | totalMs=4.68
2026-03-09 18:16:42.960 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:16:42.960
2026-03-09 18:16:43.015 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.26
2026-03-09 18:16:43.019 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.60 | totalMs=58.60
2026-03-09 18:16:59.212 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:16:59.212
2026-03-09 18:16:59.229 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=16.41
2026-03-09 18:16:59.229 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=17.33 | totalMs=17.33
2026-03-09 18:17:00.345 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:17:00.345
2026-03-09 18:17:02.765 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:17:02.765
2026-03-09 18:17:02.775 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-09 18:17:02.780 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.41 | totalMs=14.41
2026-03-09 18:17:12.145 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:17:12.145
2026-03-09 18:17:12.169 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=22.82
2026-03-09 18:17:12.176 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.52
2026-03-09 18:17:12.189 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=8.49
2026-03-09 18:17:12.192 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.53
2026-03-09 18:17:12.204 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=10.38
2026-03-09 18:17:12.208 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.55
2026-03-09 18:17:12.212 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=2.28
2026-03-09 18:17:12.227 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=13.41
2026-03-09 18:17:12.229 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=83.32 | totalMs=83.32
2026-03-09 18:17:12.229 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:17:12.229
2026-03-09 18:17:12.231 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-09 18:17:12.232 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-09 18:17:12.233 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-09 18:17:12.234 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.64 | totalMs=4.64
2026-03-09 18:17:12.234 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:17:12.234
2026-03-09 18:17:12.235 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-09 18:17:12.237 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-09 18:17:12.238 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-09 18:17:12.239 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.65 | totalMs=4.65
2026-03-09 18:17:12.239 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:17:12.239
2026-03-09 18:17:12.241 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-09 18:17:12.242 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-09 18:17:12.243 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-09 18:17:12.244 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.62 | totalMs=4.62
2026-03-09 18:17:12.244 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:17:12.244
2026-03-09 18:17:12.245 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-09 18:17:12.247 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-09 18:17:12.248 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-09 18:17:12.248 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.02 | totalMs=4.02
2026-03-09 18:17:12.249 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:17:12.249
2026-03-09 18:17:12.251 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.17
2026-03-09 18:17:12.253 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-09 18:17:12.254 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-09 18:17:12.255 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=6.16 | totalMs=6.16
2026-03-09 18:17:12.255 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:17:12.255
2026-03-09 18:17:12.256 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-09 18:17:12.258 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-09 18:17:12.259 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-09 18:17:12.259 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.29 | totalMs=4.29
2026-03-09 18:17:12.260 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:17:12.260
2026-03-09 18:17:12.261 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-09 18:17:12.263 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-09 18:17:12.264 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-09 18:17:12.264 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.38 | totalMs=4.38
2026-03-09 18:17:12.265 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:17:12.265
2026-03-09 18:17:12.266 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-09 18:17:12.267 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-09 18:17:12.269 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-09 18:17:12.269 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.40 | totalMs=4.40
2026-03-09 18:17:12.598 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:17:12.598
2026-03-09 18:17:12.614 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.43
2026-03-09 18:17:12.614 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.16 | totalMs=16.16
2026-03-09 18:17:13.615 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:17:13.615
2026-03-09 18:17:47.654 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:17:47.654
2026-03-09 18:17:47.664 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-09 18:17:47.668 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.35 | totalMs=14.35
2026-03-09 18:17:47.671 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:17:47.671
2026-03-09 18:17:47.718 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=46.02
2026-03-09 18:17:47.720 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=48.63 | totalMs=48.63
2026-03-09 18:17:47.720 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:17:47.720
2026-03-09 18:17:47.722 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-09 18:17:47.722 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.32 | totalMs=2.32
2026-03-09 18:17:47.723 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:17:47.723
2026-03-09 18:17:47.724 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-09 18:17:47.725 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.82 | totalMs=1.82
2026-03-09 18:17:48.040 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:17:48.040
2026-03-09 18:17:48.050 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-09 18:17:48.052 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-09 18:17:48.054 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-09 18:17:48.055 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-09 18:17:48.057 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-09 18:17:48.091 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=34.02
2026-03-09 18:17:48.091 | step 3 | route=IT_Ticket | empId=61350 | apiMs=51.86 | totalMs=51.86
2026-03-09 18:17:48.092 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:17:48.092
2026-03-09 18:17:48.094 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-09 18:17:48.095 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-09 18:17:48.096 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-09 18:17:48.097 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.73 | totalMs=4.73
2026-03-09 18:18:03.564 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:18:03.564
2026-03-09 18:18:03.619 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.22
2026-03-09 18:18:03.619 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=55.02 | totalMs=55.02
2026-03-09 18:18:06.625 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:18:06.625
2026-03-09 18:18:06.636 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-09 18:18:06.636 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=11.04 | totalMs=11.04
2026-03-09 18:18:48.911 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:18:48.911
2026-03-09 18:18:48.937 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=25.57
2026-03-09 18:18:48.941 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=29.40 | totalMs=29.40
2026-03-09 18:18:48.944 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:18:48.944
2026-03-09 18:18:48.950 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=3.71
2026-03-09 18:18:48.952 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=8.60 | totalMs=8.60
2026-03-09 18:18:48.953 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:18:48.953
2026-03-09 18:18:48.955 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-09 18:18:48.955 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.20 | totalMs=2.20
2026-03-09 18:18:48.955 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:18:48.955
2026-03-09 18:18:48.957 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-09 18:18:48.957 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.73 | totalMs=1.73
2026-03-09 18:18:49.266 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:18:49.266
2026-03-09 18:18:49.276 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-09 18:18:49.278 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-09 18:18:49.280 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-09 18:18:49.281 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-09 18:18:49.283 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-09 18:18:49.317 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=34.11
2026-03-09 18:18:49.317 | step 3 | route=IT_Ticket | empId=61350 | apiMs=51.61 | totalMs=51.61
2026-03-09 18:18:49.318 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:18:49.318
2026-03-09 18:18:49.319 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-09 18:18:49.321 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-09 18:18:49.322 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-09 18:18:49.322 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.59 | totalMs=4.59
2026-03-09 18:36:07.461 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:36:07.461
2026-03-09 18:36:07.482 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=20.45
2026-03-09 18:36:07.482 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=21.34 | totalMs=21.34
2026-03-09 18:36:08.719 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:36:08.719
2026-03-09 18:36:17.488 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:36:17.488
2026-03-09 18:36:17.501 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=11.52
2026-03-09 18:36:17.508 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.78
2026-03-09 18:36:17.513 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.63 | totalMs=24.63
2026-03-09 18:36:17.513 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:36:17.513
2026-03-09 18:36:17.516 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-03-09 18:36:17.518 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-09 18:36:17.519 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-09 18:36:17.519 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.79 | totalMs=5.79
2026-03-09 18:36:17.520 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:36:17.520
2026-03-09 18:36:17.521 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-09 18:36:17.523 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-09 18:36:17.524 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-09 18:36:17.525 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.82 | totalMs=4.82
2026-03-09 18:36:17.940 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:36:17.940
2026-03-09 18:36:17.956 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=16.22
2026-03-09 18:36:17.957 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.94 | totalMs=16.94
2026-03-09 18:36:18.971 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:36:18.971
2026-03-09 18:36:21.241 | step 1 | route=IT_Ticket_Report | empId=47781 | query called at=18:36:21.241
2026-03-09 18:36:21.515 | step 2 | route=IT_Ticket_Report | empId=47781 | query=kpi_it_ticket_report_page_proc | queryMs=272.95
2026-03-09 18:36:21.519 | step 3 | route=IT_Ticket_Report | empId=47781 | apiMs=277.45 | totalMs=277.45
2026-03-09 18:36:22.464 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:36:22.464
2026-03-09 18:36:32.743 | step 1 | route=HW_Ticket_Report | empId=47781 | query called at=18:36:32.743
2026-03-09 18:36:32.785 | step 2 | route=HW_Ticket_Report | empId=47781 | query=hw_ticket_report_kpi_proc | queryMs=41.37
2026-03-09 18:36:32.789 | step 3 | route=HW_Ticket_Report | empId=47781 | apiMs=45.51 | totalMs=45.51
2026-03-09 18:36:33.767 | step 4 | route=pageRenderd | empId=47781 | Page=HW TICKET REPORT | page fully loaded at : 18:36:33.767
2026-03-09 18:36:38.949 | step 1 | route=DesignerTicket | empId=47781 | query called at=18:36:38.949
2026-03-09 18:36:38.961 | step 2 | route=DesignerTicket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=11.32
2026-03-09 18:36:38.965 | step 3 | route=DesignerTicket | empId=47781 | apiMs=15.77 | totalMs=15.77
2026-03-09 18:36:38.969 | step 1 | route=DesignerTicket | empId=47781 | query called at=18:36:38.969
2026-03-09 18:36:38.971 | step 2 | route=DesignerTicket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=1.74
2026-03-09 18:36:38.972 | step 3 | route=DesignerTicket | empId=47781 | apiMs=2.66 | totalMs=2.66
2026-03-09 18:36:38.972 | step 1 | route=DesignerTicket | empId=47781 | query called at=18:36:38.972
2026-03-09 18:36:39.011 | step 2 | route=DesignerTicket | empId=47781 | query=Desginer_Typeof_Works_Master_Proc | queryMs=38.1
2026-03-09 18:36:39.011 | step 3 | route=DesignerTicket | empId=47781 | apiMs=38.84 | totalMs=38.84
2026-03-09 19:31:26.849 | step 1 | route=IT_Ticket | empId=16608 | query called at=19:31:26.849
2026-03-09 19:31:26.885 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=35.51
2026-03-09 19:31:26.890 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-09 19:31:26.895 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-09 19:31:26.897 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-09 19:31:26.920 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_it_Ticket_Details | queryMs=23.44
2026-03-09 19:31:26.960 | step 2 | route=IT_Ticket | empId=16608 | query=VMS_Comp_login_proc | queryMs=39.8
2026-03-09 19:31:26.961 | step 3 | route=IT_Ticket | empId=16608 | apiMs=112.08 | totalMs=112.08
2026-03-09 19:31:26.961 | step 1 | route=IT_Ticket | empId=16608 | query called at=19:31:26.961
2026-03-09 19:31:26.979 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=17.87
2026-03-09 19:31:26.981 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-09 19:31:26.982 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-09 19:31:26.983 | step 3 | route=IT_Ticket | empId=16608 | apiMs=21.55 | totalMs=21.55
2026-03-09 19:32:05.089 | step 1 | route=IT_Ticket | empId=16608 | query called at=19:32:05.089
2026-03-09 19:32:05.100 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-03-09 19:32:05.106 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-09 19:32:05.111 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-09 19:32:05.112 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-09 19:32:05.114 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-09 19:32:05.149 | step 2 | route=IT_Ticket | empId=16608 | query=VMS_Comp_login_proc | queryMs=34.68
2026-03-09 19:32:05.149 | step 3 | route=IT_Ticket | empId=16608 | apiMs=60.05 | totalMs=60.05
2026-03-09 19:32:05.150 | step 1 | route=IT_Ticket | empId=16608 | query called at=19:32:05.150
2026-03-09 19:32:05.151 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-09 19:32:05.153 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-09 19:32:05.154 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-09 19:32:05.155 | step 3 | route=IT_Ticket | empId=16608 | apiMs=4.96 | totalMs=4.96
2026-03-09 19:32:21.581 | step 1 | route=IT_Ticket_Report | empId=16608 | query called at=19:32:21.581
2026-03-09 19:32:22.082 | step 2 | route=IT_Ticket_Report | empId=16608 | query=kpi_it_ticket_report_page_proc | queryMs=500.39
2026-03-09 19:32:22.082 | step 3 | route=IT_Ticket_Report | empId=16608 | apiMs=501.54 | totalMs=501.54
2026-03-09 19:32:23.013 | step 4 | route=pageRenderd | empId=16608 | Page=TICKET ENTRY REPORT | page fully loaded at : 19:32:23.013
2026-03-09 19:32:31.375 | step 1 | route=IT_Ticket | empId=16608 | query called at=19:32:31.375
2026-03-09 19:32:31.386 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-09 19:32:31.392 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-09 19:32:31.397 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-09 19:32:31.398 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-09 19:32:31.400 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-09 19:32:31.434 | step 2 | route=IT_Ticket | empId=16608 | query=VMS_Comp_login_proc | queryMs=34.15
2026-03-09 19:32:31.435 | step 3 | route=IT_Ticket | empId=16608 | apiMs=59.58 | totalMs=59.58
2026-03-09 19:32:31.435 | step 1 | route=IT_Ticket | empId=16608 | query called at=19:32:31.435
2026-03-09 19:32:31.437 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-09 19:32:31.438 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-09 19:32:31.440 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-09 19:32:31.440 | step 3 | route=IT_Ticket | empId=16608 | apiMs=4.69 | totalMs=4.69
2026-03-09 19:32:56.041 | step 1 | route=Ticket_Entry_SPOC_Module | empId=16608 | query called at=19:32:56.041
2026-03-09 19:32:56.342 | step 2 | route=Ticket_Entry_SPOC_Module | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=300.38
2026-03-09 19:32:56.346 | step 3 | route=Ticket_Entry_SPOC_Module | empId=16608 | apiMs=305.04 | totalMs=305.04
2026-03-09 19:32:59.020 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=16608 | query called at=19:32:59.020
2026-03-09 19:32:59.033 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=12.52
2026-03-09 19:32:59.037 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=16608 | apiMs=16.85 | totalMs=16.85
2026-03-09 19:36:24.589 | step 1 | route=IT_Ticket | empId=63457 | query called at=19:36:24.589
2026-03-09 19:36:24.601 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=12.08
2026-03-09 19:36:24.605 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=2.75
2026-03-09 19:36:24.607 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.78
2026-03-09 19:36:24.609 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.92
2026-03-09 19:36:24.611 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_it_Ticket_Details | queryMs=1.89
2026-03-09 19:36:24.660 | step 2 | route=IT_Ticket | empId=63457 | query=VMS_Comp_login_proc | queryMs=48.55
2026-03-09 19:36:24.660 | step 3 | route=IT_Ticket | empId=63457 | apiMs=71.68 | totalMs=71.68
2026-03-09 19:36:24.661 | step 1 | route=IT_Ticket | empId=63457 | query called at=19:36:24.661
2026-03-09 19:36:24.664 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=3.09
2026-03-09 19:36:24.666 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-09 19:36:24.668 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-09 19:36:24.668 | step 3 | route=IT_Ticket | empId=63457 | apiMs=7.00 | totalMs=7.00
2026-03-09 19:36:47.852 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63457 | query called at=19:36:47.852
2026-03-09 19:36:48.286 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=433.29
2026-03-09 19:36:48.286 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63457 | apiMs=434.12 | totalMs=434.12
2026-03-09 19:36:50.903 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query called at=19:36:50.903
2026-03-09 19:36:50.915 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=12.16
2026-03-09 19:36:50.919 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63457 | apiMs=15.97 | totalMs=15.97
2026-03-09 19:38:16.810 | step 1 | route=IT_TicketPost | empId=16608 | query called at=19:38:16.810
2026-03-09 19:38:16.835 | step 2 | route=IT_TicketPost | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=24.5
2026-03-09 19:38:16.835 | step 3 | route=IT_TicketPost | empId=16608 | apiMs=25.41 | totalMs=25.41
2026-03-09 19:38:16.836 | step 1 | route=IT_TicketPost | empId=16608 | query called at=19:38:16.836
2026-03-09 19:38:16.947 | step 2 | route=IT_TicketPost | empId=16608 | query=IT_Ticket_Save_SPOC | queryMs=110.6
2026-03-09 19:38:16.949 | step 3 | route=IT_TicketPost | empId=16608 | apiMs=113.10 | totalMs=113.10
2026-03-09 19:38:16.949 | step 1 | route=IT_TicketPost | empId=16608 | query called at=19:38:16.949
2026-03-09 19:38:16.952 | step 2 | route=IT_TicketPost | empId=16608 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-03-09 19:38:16.952 | step 3 | route=IT_TicketPost | empId=16608 | apiMs=2.64 | totalMs=2.64
2026-03-09 19:38:19.324 | step 1 | route=IT_Ticket | empId=16608 | query called at=19:38:19.324
2026-03-09 19:38:19.334 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-09 19:38:19.339 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-09 19:38:19.341 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-09 19:38:19.342 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-09 19:38:19.344 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-09 19:38:19.378 | step 2 | route=IT_Ticket | empId=16608 | query=VMS_Comp_login_proc | queryMs=34.57
2026-03-09 19:38:19.379 | step 3 | route=IT_Ticket | empId=16608 | apiMs=54.93 | totalMs=54.93
2026-03-09 19:38:19.379 | step 1 | route=IT_Ticket | empId=16608 | query called at=19:38:19.379
2026-03-09 19:38:19.381 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-09 19:38:19.382 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-09 19:38:19.384 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-09 19:38:19.384 | step 3 | route=IT_Ticket | empId=16608 | apiMs=4.59 | totalMs=4.59
2026-03-10 08:57:44.289 | step 1 | route=IT_Ticket | empId=28059 | query called at=08:57:44.289
2026-03-10 08:57:44.323 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=33.68
2026-03-10 08:57:44.325 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-10 08:57:44.326 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-10 08:57:44.368 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=41.23
2026-03-10 08:57:44.452 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=84.33
2026-03-10 08:57:44.502 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=49.73
2026-03-10 08:57:44.503 | step 3 | route=IT_Ticket | empId=28059 | apiMs=213.88 | totalMs=213.88
2026-03-10 08:57:44.503 | step 1 | route=IT_Ticket | empId=28059 | query called at=08:57:44.503
2026-03-10 08:57:44.522 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=18.98
2026-03-10 08:57:44.536 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=13.4
2026-03-10 08:57:44.537 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-10 08:57:44.538 | step 3 | route=IT_Ticket | empId=28059 | apiMs=34.80 | totalMs=34.80
2026-03-10 08:58:02.296 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=08:58:02.296
2026-03-10 08:58:02.743 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=446.62
2026-03-10 08:58:02.743 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=447.48 | totalMs=447.48
2026-03-10 08:58:14.539 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=08:58:14.539
2026-03-10 08:58:14.573 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=33.65
2026-03-10 08:58:14.577 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=38.08 | totalMs=38.08
2026-03-10 09:00:27.987 | step 1 | route=IT_TicketPost | empId=28059 | query called at=09:00:27.987
2026-03-10 09:00:27.999 | step 2 | route=IT_TicketPost | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-03-10 09:00:28.003 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=15.59 | totalMs=15.59
2026-03-10 09:00:28.006 | step 1 | route=IT_TicketPost | empId=28059 | query called at=09:00:28.006
2026-03-10 09:00:28.064 | step 2 | route=IT_TicketPost | empId=28059 | query=IT_Ticket_Save_SPOC | queryMs=56.71
2026-03-10 09:00:28.067 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=60.17 | totalMs=60.17
2026-03-10 09:00:28.067 | step 1 | route=IT_TicketPost | empId=28059 | query called at=09:00:28.067
2026-03-10 09:00:28.069 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-03-10 09:00:28.069 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=2.45 | totalMs=2.45
2026-03-10 09:00:39.468 | step 1 | route=IT_Ticket | empId=28059 | query called at=09:00:39.468
2026-03-10 09:00:39.479 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-03-10 09:00:39.481 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-03-10 09:00:39.483 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.84
2026-03-10 09:00:39.485 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=2.06
2026-03-10 09:00:39.488 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=2.06
2026-03-10 09:00:39.529 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=40.95
2026-03-10 09:00:39.529 | step 3 | route=IT_Ticket | empId=28059 | apiMs=61.50 | totalMs=61.50
2026-03-10 09:00:39.530 | step 1 | route=IT_Ticket | empId=28059 | query called at=09:00:39.530
2026-03-10 09:00:39.532 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-03-10 09:00:39.534 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-10 09:00:39.536 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-03-10 09:00:39.536 | step 3 | route=IT_Ticket | empId=28059 | apiMs=5.97 | totalMs=5.97
2026-03-10 09:16:18.555 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=09:16:18.555
2026-03-10 09:16:18.627 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=71.51
2026-03-10 09:16:18.627 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=72.37 | totalMs=72.37
2026-03-10 09:16:19.340 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:16:19.340
2026-03-10 09:16:27.964 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=09:16:27.964
2026-03-10 09:16:28.012 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=47.58
2026-03-10 09:16:28.014 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=49.63 | totalMs=49.63
2026-03-10 09:16:28.014 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=09:16:28.014
2026-03-10 09:16:28.016 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-10 09:16:28.017 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-10 09:16:28.018 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-10 09:16:28.018 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=3.91 | totalMs=3.91
2026-03-10 09:16:35.639 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=09:16:35.639
2026-03-10 09:16:35.660 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=21.19
2026-03-10 09:16:35.663 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=24.64 | totalMs=24.64
2026-03-10 09:16:36.269 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:16:36.269
2026-03-10 09:16:41.687 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=09:16:41.687
2026-03-10 09:16:41.710 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=23
2026-03-10 09:16:41.716 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=28.72 | totalMs=28.72
2026-03-10 09:16:41.719 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=09:16:41.719
2026-03-10 09:16:41.721 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-10 09:16:41.722 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-10 09:16:41.723 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-10 09:16:41.724 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=4.60 | totalMs=4.60
2026-03-10 09:16:41.953 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=09:16:41.953
2026-03-10 09:16:41.974 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=20.91
2026-03-10 09:16:41.975 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=21.64 | totalMs=21.64
2026-03-10 09:16:42.556 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:16:42.556
2026-03-10 09:20:19.050 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:20:19.050
2026-03-10 09:20:19.291 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=240.38
2026-03-10 09:20:19.355 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=60.35
2026-03-10 09:20:19.410 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=51.2
2026-03-10 09:20:19.464 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=54.27
2026-03-10 09:20:19.664 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=196.42
2026-03-10 09:20:19.842 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=177.74
2026-03-10 09:20:19.842 | step 3 | route=IT_Ticket | empId=39370 | apiMs=791.68 | totalMs=791.68
2026-03-10 09:20:19.843 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:20:19.843
2026-03-10 09:20:19.922 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=78.57
2026-03-10 09:20:19.946 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=24.67
2026-03-10 09:20:19.972 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=25.69
2026-03-10 09:20:19.973 | step 3 | route=IT_Ticket | empId=39370 | apiMs=130.15 | totalMs=130.15
2026-03-10 09:20:25.615 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=09:20:25.615
2026-03-10 09:20:26.388 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=772.53
2026-03-10 09:20:26.388 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=773.33 | totalMs=773.33
2026-03-10 09:20:27.997 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=09:20:27.997
2026-03-10 09:20:28.025 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=27.09
2026-03-10 09:20:28.028 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=30.42 | totalMs=30.42
2026-03-10 09:21:25.410 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:21:25.410
2026-03-10 09:21:25.420 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-10 09:21:25.424 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=14.12 | totalMs=14.12
2026-03-10 09:21:25.427 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:21:25.427
2026-03-10 09:21:25.444 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=15.9
2026-03-10 09:21:25.446 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=18.58 | totalMs=18.58
2026-03-10 09:21:25.446 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:21:25.446
2026-03-10 09:21:25.448 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-10 09:21:25.448 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.08 | totalMs=2.08
2026-03-10 09:21:42.377 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:21:42.377
2026-03-10 09:21:42.387 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-10 09:21:42.392 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-10 09:21:42.394 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-10 09:21:42.395 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-10 09:21:42.397 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-10 09:21:42.435 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=37.97
2026-03-10 09:21:42.435 | step 3 | route=IT_Ticket | empId=39370 | apiMs=58.81 | totalMs=58.81
2026-03-10 09:21:42.436 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:21:42.436
2026-03-10 09:21:42.438 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-10 09:21:42.439 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-10 09:21:42.440 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-10 09:21:42.441 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.84 | totalMs=4.84
2026-03-10 09:24:55.633 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=09:24:55.633
2026-03-10 09:24:55.668 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=34.6
2026-03-10 09:24:55.668 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=35.51 | totalMs=35.51
2026-03-10 09:24:56.118 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:24:56.118
2026-03-10 09:39:31.269 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:39:31.269
2026-03-10 09:39:31.303 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=33.24
2026-03-10 09:39:31.308 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-10 09:39:31.309 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-10 09:39:31.310 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-10 09:39:31.332 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=21.48
2026-03-10 09:39:31.371 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=38.6
2026-03-10 09:39:31.371 | step 3 | route=IT_Ticket | empId=43200 | apiMs=102.57 | totalMs=102.57
2026-03-10 09:39:31.372 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:39:31.372
2026-03-10 09:39:31.389 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=16.96
2026-03-10 09:39:31.390 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-10 09:39:31.392 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-10 09:39:31.392 | step 3 | route=IT_Ticket | empId=43200 | apiMs=20.02 | totalMs=20.02
2026-03-10 09:40:31.140 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:40:31.140
2026-03-10 09:40:31.266 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=125.55
2026-03-10 09:40:31.270 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=129.85 | totalMs=129.85
2026-03-10 09:40:35.202 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:40:35.202
2026-03-10 09:40:35.218 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=14.95
2026-03-10 09:40:35.222 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=19.11 | totalMs=19.11
2026-03-10 09:42:54.804 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:42:54.804
2026-03-10 09:42:54.834 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=29.2
2026-03-10 09:42:54.838 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=33.68 | totalMs=33.68
2026-03-10 09:42:54.841 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:42:54.841
2026-03-10 09:42:54.897 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=54.99
2026-03-10 09:42:54.909 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=68.18 | totalMs=68.18
2026-03-10 09:42:54.910 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:42:54.910
2026-03-10 09:42:54.919 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.5
2026-03-10 09:42:54.919 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=9.23 | totalMs=9.23
2026-03-10 09:42:54.919 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:42:54.919
2026-03-10 09:42:54.927 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.8
2026-03-10 09:42:54.928 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=8.42 | totalMs=8.42
2026-03-10 09:42:58.727 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:42:58.727
2026-03-10 09:42:58.738 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-10 09:42:58.739 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-10 09:42:58.741 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-10 09:42:58.742 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-10 09:42:58.764 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=22.06
2026-03-10 09:42:58.801 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=36.22
2026-03-10 09:42:58.801 | step 3 | route=IT_Ticket | empId=43200 | apiMs=73.93 | totalMs=73.93
2026-03-10 09:42:58.802 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:42:58.802
2026-03-10 09:42:58.819 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=17.52
2026-03-10 09:42:58.821 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-10 09:42:58.822 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-10 09:42:58.822 | step 3 | route=IT_Ticket | empId=43200 | apiMs=20.74 | totalMs=20.74
2026-03-10 09:49:07.196 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:49:07.196
2026-03-10 09:49:07.252 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=55.47
2026-03-10 09:49:07.253 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=56.42 | totalMs=56.42
2026-03-10 09:49:07.799 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:49:07.799
2026-03-10 09:49:15.872 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:49:15.872
2026-03-10 09:49:15.937 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=64.5
2026-03-10 09:49:15.955 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=82.59 | totalMs=82.59
2026-03-10 09:49:15.958 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:49:15.958
2026-03-10 09:49:15.960 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-10 09:49:15.962 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-10 09:49:15.965 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.99
2026-03-10 09:49:15.965 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.74 | totalMs=6.74
2026-03-10 09:49:19.075 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:49:19.075
2026-03-10 09:49:19.105 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.21
2026-03-10 09:49:19.108 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.23 | totalMs=33.23
2026-03-10 09:49:19.501 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:49:19.501
2026-03-10 09:58:04.108 | step 1 | route=IT_Ticket | empId=32722 | query called at=09:58:04.108
2026-03-10 09:58:04.143 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=34.41
2026-03-10 09:58:04.145 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-10 09:58:04.146 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-10 09:58:04.147 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-10 09:58:04.170 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=22.34
2026-03-10 09:58:04.208 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=37.41
2026-03-10 09:58:04.208 | step 3 | route=IT_Ticket | empId=32722 | apiMs=100.13 | totalMs=100.13
2026-03-10 09:58:04.209 | step 1 | route=IT_Ticket | empId=32722 | query called at=09:58:04.209
2026-03-10 09:58:04.227 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=18.16
2026-03-10 09:58:04.228 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-10 09:58:04.230 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-10 09:58:04.230 | step 3 | route=IT_Ticket | empId=32722 | apiMs=21.44 | totalMs=21.44
2026-03-10 09:58:10.905 | step 1 | route=HW_TicketFun | empId= | query called at=09:58:10.905
2026-03-10 09:58:10.916 | step 2 | route=HW_TicketFun | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=10.08
2026-03-10 09:58:10.916 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.21 | totalMs=11.21
2026-03-10 09:58:25.275 | step 1 | route=HW_TicketPost | empId=32722 | query called at=09:58:25.275
2026-03-10 09:58:25.304 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=28.15
2026-03-10 09:58:25.304 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=28.94 | totalMs=28.94
2026-03-10 09:58:25.305 | step 1 | route=HW_TicketPost | empId=32722 | query called at=09:58:25.305
2026-03-10 09:58:25.338 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.56
2026-03-10 09:58:25.339 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=34.21 | totalMs=34.21
2026-03-10 09:58:25.339 | step 1 | route=HW_TicketPost | empId=32722 | query called at=09:58:25.339
2026-03-10 09:58:25.342 | step 2 | route=HW_TicketPost | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=2.49
2026-03-10 09:58:25.342 | step 3 | route=HW_TicketPost | empId=32722 | apiMs=3.08 | totalMs=3.08
2026-03-10 09:58:25.343 | step 1 | route=HW_TicketPost | empId=32722 | query called at=09:58:25.343
2026-03-10 09:58:25.366 | step 2 | route=HW_TicketPost | empId=32722 | query=hw_ticket_save_proc_kpi | queryMs=23.41 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SANGEETHA/GGA0694, 4, Need new toner, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SANGEETHA/GGA0694,@type_iss=4,@issue_Describ=Need new toner,@severity=2,@compid=5,@date=10-Mar-2026,@Emplno=32722,@filepath=,@filepath2=,@mod_id=1)
2026-03-10 09:58:25.373 | step 5 | route=HW_TicketPost | empId=32722 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SANGEETHA/GGA0694, 4, Need new toner, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SANGEETHA/GGA0694,@type_iss=4,@issue_Describ=Need new toner,@severity=2,@compid=5,@date=10-Mar-2026,@Emplno=32722,@filepath=,@filepath2=,@mod_id=1)
2026-03-10 09:58:25.597 | step 1 | route=IT_Ticket | empId=32722 | query called at=09:58:25.597
2026-03-10 09:58:25.607 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-10 09:58:25.609 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-10 09:58:25.610 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-10 09:58:25.611 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-10 09:58:25.612 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-10 09:58:25.640 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=27.33
2026-03-10 09:58:25.640 | step 3 | route=IT_Ticket | empId=32722 | apiMs=43.55 | totalMs=43.55
2026-03-10 09:58:25.641 | step 1 | route=IT_Ticket | empId=32722 | query called at=09:58:25.641
2026-03-10 09:58:25.642 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-10 09:58:25.643 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-10 09:58:25.644 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-10 09:58:25.645 | step 3 | route=IT_Ticket | empId=32722 | apiMs=3.98 | totalMs=3.98
2026-03-10 09:59:35.695 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=09:59:35.695
2026-03-10 09:59:35.747 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=52.28
2026-03-10 09:59:35.748 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=53.10 | totalMs=53.10
2026-03-10 09:59:37.693 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:37.693
2026-03-10 09:59:57.759 | step 1 | route=IT_Ticket | empId=26116 | query called at=09:59:57.759
2026-03-10 09:59:57.776 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=16.44
2026-03-10 09:59:57.788 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-10 09:59:57.797 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=4.92
2026-03-10 09:59:57.805 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-03-10 09:59:57.814 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=8.2
2026-03-10 09:59:57.857 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=42.74
2026-03-10 09:59:57.857 | step 3 | route=IT_Ticket | empId=26116 | apiMs=98.12 | totalMs=98.12
2026-03-10 09:59:57.858 | step 1 | route=IT_Ticket | empId=26116 | query called at=09:59:57.858
2026-03-10 09:59:57.865 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=7.44
2026-03-10 09:59:57.874 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-03-10 09:59:57.882 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-10 09:59:57.883 | step 3 | route=IT_Ticket | empId=26116 | apiMs=24.96 | totalMs=24.96
2026-03-10 10:02:22.763 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:02:22.763
2026-03-10 10:02:22.774 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-10 10:02:22.780 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-10 10:02:22.784 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-10 10:02:22.786 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-10 10:02:22.787 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-10 10:02:22.825 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=36.99
2026-03-10 10:02:22.825 | step 3 | route=IT_Ticket | empId=59261 | apiMs=61.78 | totalMs=61.78
2026-03-10 10:02:22.825 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:02:22.825
2026-03-10 10:02:22.827 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-10 10:02:22.829 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-10 10:02:22.830 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-10 10:02:22.830 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.76 | totalMs=4.76
2026-03-10 10:02:29.230 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=10:02:29.230
2026-03-10 10:02:29.895 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=664.41
2026-03-10 10:02:29.896 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=665.45 | totalMs=665.45
2026-03-10 10:02:31.337 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=10:02:31.337
2026-03-10 10:02:31.348 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-03-10 10:02:31.352 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=15.08 | totalMs=15.08
2026-03-10 10:03:29.105 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:03:29.105
2026-03-10 10:03:29.115 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-03-10 10:03:29.119 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.77 | totalMs=13.77
2026-03-10 10:03:29.122 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:03:29.122
2026-03-10 10:03:29.145 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=22.07
2026-03-10 10:03:29.158 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=35.87 | totalMs=35.87
2026-03-10 10:03:29.158 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:03:29.158
2026-03-10 10:03:29.160 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-10 10:03:29.160 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.89 | totalMs=1.89
2026-03-10 10:03:29.161 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:03:29.161
2026-03-10 10:03:29.162 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-10 10:03:29.162 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.27 | totalMs=1.27
2026-03-10 10:03:29.391 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:03:29.391
2026-03-10 10:03:29.401 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-03-10 10:03:29.403 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-10 10:03:29.404 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-10 10:03:29.405 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-10 10:03:29.406 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-10 10:03:29.424 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=17.4
2026-03-10 10:03:29.424 | step 3 | route=IT_Ticket | empId=59261 | apiMs=32.69 | totalMs=32.69
2026-03-10 10:03:29.424 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:03:29.424
2026-03-10 10:03:29.426 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-10 10:03:29.427 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-10 10:03:29.428 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-10 10:03:29.429 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.11 | totalMs=4.11
2026-03-10 10:09:28.608 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:09:28.608
2026-03-10 10:09:28.619 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-10 10:09:28.624 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-10 10:09:28.629 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-10 10:09:28.630 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-10 10:09:28.632 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-10 10:09:28.669 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=37.02
2026-03-10 10:09:28.669 | step 3 | route=IT_Ticket | empId=46985 | apiMs=60.95 | totalMs=60.95
2026-03-10 10:09:28.670 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:09:28.670
2026-03-10 10:09:28.671 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-10 10:09:28.673 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-10 10:09:28.674 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-10 10:09:28.674 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.48 | totalMs=4.48
2026-03-10 10:09:34.126 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:09:34.126
2026-03-10 10:09:34.141 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=14.79
2026-03-10 10:09:34.153 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.39
2026-03-10 10:09:34.162 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=5.13
2026-03-10 10:09:34.170 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-03-10 10:09:34.178 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=8.09
2026-03-10 10:09:34.216 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=37.75
2026-03-10 10:09:34.217 | step 3 | route=IT_Ticket | empId=46985 | apiMs=91.00 | totalMs=91.00
2026-03-10 10:09:34.217 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:09:34.217
2026-03-10 10:09:34.218 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-10 10:09:34.220 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-10 10:09:34.221 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-10 10:09:34.221 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.37 | totalMs=4.37
2026-03-10 10:09:54.721 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=10:09:54.721
2026-03-10 10:09:54.773 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=51.5
2026-03-10 10:09:54.776 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=55.64 | totalMs=55.64
2026-03-10 10:09:56.344 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=10:09:56.344
2026-03-10 10:09:56.383 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=38.35
2026-03-10 10:09:56.383 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=39.12 | totalMs=39.12
2026-03-10 10:13:53.057 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:13:53.057
2026-03-10 10:13:53.080 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=23.24
2026-03-10 10:13:53.082 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-10 10:13:53.083 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-10 10:13:53.084 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-10 10:13:53.109 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=24.5
2026-03-10 10:13:53.148 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=37.87
2026-03-10 10:13:53.148 | step 3 | route=IT_Ticket | empId=43405 | apiMs=91.24 | totalMs=91.24
2026-03-10 10:13:53.148 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:13:53.148
2026-03-10 10:13:53.167 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=18.02
2026-03-10 10:13:53.168 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-10 10:13:53.169 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-10 10:13:53.169 | step 3 | route=IT_Ticket | empId=43405 | apiMs=21.01 | totalMs=21.01
2026-03-10 10:14:10.556 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:14:10.556
2026-03-10 10:14:10.566 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-10 10:14:10.566 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=10.51 | totalMs=10.51
2026-03-10 10:14:10.567 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:14:10.567
2026-03-10 10:14:10.598 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=30.86
2026-03-10 10:14:10.600 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=32.95 | totalMs=32.95
2026-03-10 10:14:10.600 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:14:10.600
2026-03-10 10:14:10.602 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-10 10:14:10.602 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.28 | totalMs=2.28
2026-03-10 10:14:10.603 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:14:10.603
2026-03-10 10:14:10.603 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-10 10:14:10.604 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.24 | totalMs=1.24
2026-03-10 10:14:10.822 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:14:10.822
2026-03-10 10:14:10.832 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-10 10:14:10.834 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=2.04
2026-03-10 10:14:10.835 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-10 10:14:10.837 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-10 10:14:10.838 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-10 10:14:10.879 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=40.4
2026-03-10 10:14:10.879 | step 3 | route=IT_Ticket | empId=46985 | apiMs=57.49 | totalMs=57.49
2026-03-10 10:14:10.879 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:14:10.879
2026-03-10 10:14:10.884 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=4.36
2026-03-10 10:14:10.885 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-10 10:14:10.887 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-03-10 10:14:10.887 | step 3 | route=IT_Ticket | empId=46985 | apiMs=7.97 | totalMs=7.97
2026-03-10 10:14:36.578 | step 1 | route=HW_TicketFun | empId= | query called at=10:14:36.578
2026-03-10 10:14:36.588 | step 2 | route=HW_TicketFun | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=9.81
2026-03-10 10:14:36.588 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=10.80 | totalMs=10.80
2026-03-10 10:15:13.064 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=10:15:13.064
2026-03-10 10:15:13.138 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=73.83
2026-03-10 10:15:13.142 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=78.18 | totalMs=78.18
2026-03-10 10:15:16.948 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=10:15:16.948
2026-03-10 10:15:16.959 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-10 10:15:16.963 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=14.59 | totalMs=14.59
2026-03-10 10:15:18.938 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:15:18.938
2026-03-10 10:15:18.964 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=26
2026-03-10 10:15:18.968 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=30.23 | totalMs=30.23
2026-03-10 10:15:18.971 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:15:18.971
2026-03-10 10:15:18.976 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-10 10:15:18.976 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=5.24 | totalMs=5.24
2026-03-10 10:15:18.977 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:15:18.977
2026-03-10 10:15:18.978 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-10 10:15:18.979 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=1.86 | totalMs=1.86
2026-03-10 10:15:18.979 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:15:18.979
2026-03-10 10:15:19.019 | step 2 | route=HW_TicketPost | empId=43405 | query=hw_ticket_save_proc_kpi | queryMs=39.71
2026-03-10 10:15:19.021 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=42.25 | totalMs=42.25
2026-03-10 10:15:19.247 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:15:19.247
2026-03-10 10:15:19.257 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-10 10:15:19.258 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-10 10:15:19.260 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-10 10:15:19.261 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-10 10:15:19.263 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-10 10:15:19.299 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=36.24
2026-03-10 10:15:19.299 | step 3 | route=IT_Ticket | empId=43405 | apiMs=52.82 | totalMs=52.82
2026-03-10 10:15:19.300 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:15:19.300
2026-03-10 10:15:19.301 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-10 10:15:19.302 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-10 10:15:19.303 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-10 10:15:19.303 | step 3 | route=IT_Ticket | empId=43405 | apiMs=3.55 | totalMs=3.55
2026-03-10 10:15:47.693 | step 1 | route=IT_Ticket | empId=52188 | query called at=10:15:47.693
2026-03-10 10:15:47.705 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-10 10:15:47.710 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-03-10 10:15:47.715 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-10 10:15:47.720 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-10 10:15:47.721 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-10 10:15:47.758 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=36.49
2026-03-10 10:15:47.758 | step 3 | route=IT_Ticket | empId=52188 | apiMs=64.75 | totalMs=64.75
2026-03-10 10:15:47.759 | step 1 | route=IT_Ticket | empId=52188 | query called at=10:15:47.759
2026-03-10 10:15:47.760 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-10 10:15:47.762 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-10 10:15:47.763 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-10 10:15:47.763 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.48 | totalMs=4.48
2026-03-10 10:15:59.744 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=10:15:59.744
2026-03-10 10:16:00.333 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=588.55
2026-03-10 10:16:00.333 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=589.63 | totalMs=589.63
2026-03-10 10:16:03.029 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=10:16:03.029
2026-03-10 10:16:03.055 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=25.53
2026-03-10 10:16:03.060 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=30.29 | totalMs=30.29
2026-03-10 10:16:47.648 | step 1 | route=IT_Ticket | empId=60419 | query called at=10:16:47.648
2026-03-10 10:16:47.658 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-10 10:16:47.660 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-10 10:16:47.662 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-10 10:16:47.663 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-10 10:16:47.665 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-10 10:16:47.702 | step 2 | route=IT_Ticket | empId=60419 | query=VMS_Comp_login_proc | queryMs=36.95
2026-03-10 10:16:47.702 | step 3 | route=IT_Ticket | empId=60419 | apiMs=54.49 | totalMs=54.49
2026-03-10 10:16:47.703 | step 1 | route=IT_Ticket | empId=60419 | query called at=10:16:47.703
2026-03-10 10:16:47.705 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-10 10:16:47.706 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-10 10:16:47.707 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-10 10:16:47.708 | step 3 | route=IT_Ticket | empId=60419 | apiMs=4.69 | totalMs=4.69
2026-03-10 10:16:57.684 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60419 | query called at=10:16:57.684
2026-03-10 10:16:58.121 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=436.19
2026-03-10 10:16:58.122 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60419 | apiMs=437.09 | totalMs=437.09
2026-03-10 10:17:04.569 | step 1 | route=IT_TicketPost | empId=52188 | query called at=10:17:04.569
2026-03-10 10:17:04.580 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-10 10:17:04.584 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=14.92 | totalMs=14.92
2026-03-10 10:17:04.587 | step 1 | route=IT_TicketPost | empId=52188 | query called at=10:17:04.587
2026-03-10 10:17:04.636 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=45.33
2026-03-10 10:17:04.638 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=50.68 | totalMs=50.68
2026-03-10 10:17:04.638 | step 1 | route=IT_TicketPost | empId=52188 | query called at=10:17:04.638
2026-03-10 10:17:04.641 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-10 10:17:04.641 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.43 | totalMs=2.43
2026-03-10 10:17:04.861 | step 1 | route=IT_Ticket | empId=52188 | query called at=10:17:04.861
2026-03-10 10:17:04.872 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-10 10:17:04.873 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-10 10:17:04.875 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-10 10:17:04.876 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-10 10:17:04.878 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-10 10:17:04.912 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=33.88
2026-03-10 10:17:04.912 | step 3 | route=IT_Ticket | empId=52188 | apiMs=51.41 | totalMs=51.41
2026-03-10 10:17:04.913 | step 1 | route=IT_Ticket | empId=52188 | query called at=10:17:04.913
2026-03-10 10:17:04.914 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-10 10:17:04.916 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-10 10:17:04.917 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-10 10:17:04.918 | step 3 | route=IT_Ticket | empId=52188 | apiMs=5.09 | totalMs=5.09
2026-03-10 10:17:06.159 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60419 | query called at=10:17:06.159
2026-03-10 10:17:06.171 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-03-10 10:17:06.175 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60419 | apiMs=15.46 | totalMs=15.46
2026-03-10 10:17:13.143 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:17:13.143
2026-03-10 10:17:13.154 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-10 10:17:13.158 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.77 | totalMs=14.77
2026-03-10 10:17:13.161 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:17:13.161
2026-03-10 10:17:13.182 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=17.68
2026-03-10 10:17:13.184 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=22.72 | totalMs=22.72
2026-03-10 10:17:13.184 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:17:13.184
2026-03-10 10:17:13.186 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-10 10:17:13.186 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.23 | totalMs=2.23
2026-03-10 10:17:13.187 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:17:13.187
2026-03-10 10:17:13.188 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-10 10:17:13.188 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.59 | totalMs=1.59
2026-03-10 10:17:13.409 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:17:13.409
2026-03-10 10:17:13.419 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-10 10:17:13.421 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-10 10:17:13.422 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-10 10:17:13.424 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-10 10:17:13.425 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-10 10:17:13.459 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=33.79
2026-03-10 10:17:13.460 | step 3 | route=IT_Ticket | empId=46985 | apiMs=50.86 | totalMs=50.86
2026-03-10 10:17:13.460 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:17:13.460
2026-03-10 10:17:13.461 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-10 10:17:13.463 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-10 10:17:13.464 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-10 10:17:13.464 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.21 | totalMs=4.21
2026-03-10 10:17:56.676 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:17:56.676
2026-03-10 10:18:01.460 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=10:18:01.460
2026-03-10 10:18:01.522 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=61.91
2026-03-10 10:18:01.526 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=65.96 | totalMs=65.96
2026-03-10 10:18:02.055 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:18:02.055
2026-03-10 10:18:13.404 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=10:18:13.404
2026-03-10 10:18:13.437 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=32.57
2026-03-10 10:18:13.442 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=38.21 | totalMs=38.21
2026-03-10 10:18:13.445 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=10:18:13.445
2026-03-10 10:18:13.450 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-10 10:18:13.452 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-10 10:18:13.453 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-10 10:18:13.453 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=7.85 | totalMs=7.85
2026-03-10 10:18:13.677 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=10:18:13.677
2026-03-10 10:18:13.699 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=21.5
2026-03-10 10:18:13.699 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=22.25 | totalMs=22.25
2026-03-10 10:18:14.207 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:18:14.207
2026-03-10 10:19:08.877 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:19:08.877
2026-03-10 10:19:08.887 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-10 10:19:08.893 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-10 10:19:08.898 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-10 10:19:08.903 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-10 10:19:08.904 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-10 10:19:08.938 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=33.2
2026-03-10 10:19:08.938 | step 3 | route=IT_Ticket | empId=46973 | apiMs=61.34 | totalMs=61.34
2026-03-10 10:19:08.939 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:19:08.939
2026-03-10 10:19:08.940 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-10 10:19:08.942 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-10 10:19:08.943 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-10 10:19:08.943 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.29 | totalMs=4.29
2026-03-10 10:19:20.149 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:19:20.149
2026-03-10 10:19:20.845 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=695.42
2026-03-10 10:19:20.846 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=696.47 | totalMs=696.47
2026-03-10 10:19:41.590 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:19:41.590
2026-03-10 10:19:41.757 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=166.5
2026-03-10 10:19:41.758 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=167.25 | totalMs=167.25
2026-03-10 10:19:47.629 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:19:47.629
2026-03-10 10:19:48.059 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=429.21
2026-03-10 10:19:48.059 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=430.05 | totalMs=430.05
2026-03-10 10:19:51.870 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=10:19:51.870
2026-03-10 10:19:51.880 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-10 10:19:51.884 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=14.51 | totalMs=14.51
2026-03-10 10:22:16.422 | step 1 | route=IT_TicketPost | empId=60419 | query called at=10:22:16.422
2026-03-10 10:22:16.433 | step 2 | route=IT_TicketPost | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-10 10:22:16.437 | step 3 | route=IT_TicketPost | empId=60419 | apiMs=14.48 | totalMs=14.48
2026-03-10 10:22:16.440 | step 1 | route=IT_TicketPost | empId=60419 | query called at=10:22:16.440
2026-03-10 10:22:16.465 | step 2 | route=IT_TicketPost | empId=60419 | query=IT_Ticket_Save_SPOC | queryMs=20.81
2026-03-10 10:22:16.467 | step 3 | route=IT_TicketPost | empId=60419 | apiMs=27.20 | totalMs=27.20
2026-03-10 10:22:16.468 | step 1 | route=IT_TicketPost | empId=60419 | query called at=10:22:16.468
2026-03-10 10:22:16.470 | step 2 | route=IT_TicketPost | empId=60419 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-10 10:22:16.470 | step 3 | route=IT_TicketPost | empId=60419 | apiMs=2.55 | totalMs=2.55
2026-03-10 10:22:16.707 | step 1 | route=IT_Ticket | empId=60419 | query called at=10:22:16.707
2026-03-10 10:22:16.718 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-10 10:22:16.720 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-03-10 10:22:16.721 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-10 10:22:16.722 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-10 10:22:16.724 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-10 10:22:16.756 | step 2 | route=IT_Ticket | empId=60419 | query=VMS_Comp_login_proc | queryMs=31.89
2026-03-10 10:22:16.756 | step 3 | route=IT_Ticket | empId=60419 | apiMs=48.98 | totalMs=48.98
2026-03-10 10:22:16.757 | step 1 | route=IT_Ticket | empId=60419 | query called at=10:22:16.757
2026-03-10 10:22:16.759 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-10 10:22:16.760 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-10 10:22:16.761 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-10 10:22:16.761 | step 3 | route=IT_Ticket | empId=60419 | apiMs=4.60 | totalMs=4.60
2026-03-10 10:26:53.867 | step 1 | route=IT_Ticket | empId=44605 | query called at=10:26:53.867
2026-03-10 10:26:53.878 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-10 10:26:53.879 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-10 10:26:53.881 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-10 10:26:53.882 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-10 10:26:53.884 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-10 10:26:53.918 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=33.42
2026-03-10 10:26:53.918 | step 3 | route=IT_Ticket | empId=44605 | apiMs=51.13 | totalMs=51.13
2026-03-10 10:26:53.918 | step 1 | route=IT_Ticket | empId=44605 | query called at=10:26:53.918
2026-03-10 10:26:53.920 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-10 10:26:53.921 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-10 10:26:53.922 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-10 10:26:53.922 | step 3 | route=IT_Ticket | empId=44605 | apiMs=3.95 | totalMs=3.95
2026-03-10 10:27:11.313 | step 1 | route=HW_TicketFun | empId= | query called at=10:27:11.313
2026-03-10 10:27:11.324 | step 2 | route=HW_TicketFun | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=10.9
2026-03-10 10:27:11.328 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.47 | totalMs=15.47
2026-03-10 10:27:26.582 | step 1 | route=HW_TicketPost | empId=44605 | query called at=10:27:26.582
2026-03-10 10:27:26.609 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=26.86
2026-03-10 10:27:26.610 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=27.81 | totalMs=27.81
2026-03-10 10:27:26.610 | step 1 | route=HW_TicketPost | empId=44605 | query called at=10:27:26.610
2026-03-10 10:27:26.627 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.06
2026-03-10 10:27:26.628 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=17.69 | totalMs=17.69
2026-03-10 10:27:26.628 | step 1 | route=HW_TicketPost | empId=44605 | query called at=10:27:26.628
2026-03-10 10:27:26.630 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-10 10:27:26.630 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=1.74 | totalMs=1.74
2026-03-10 10:27:26.630 | step 1 | route=HW_TicketPost | empId=44605 | query called at=10:27:26.630
2026-03-10 10:27:26.654 | step 2 | route=HW_TicketPost | empId=44605 | query=hw_ticket_save_proc_kpi | queryMs=23.39 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (AJITHKUMAR P/GGA0797, 4, NEED TONER, 2, 3). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=AJITHKUMAR P/GGA0797,@type_iss=4,@issue_Describ=NEED TONER,@severity=2,@compid=3,@date=10-Mar-2026,@Emplno=44605,@filepath=,@filepath2=,@mod_id=1)
2026-03-10 10:27:26.661 | step 5 | route=HW_TicketPost | empId=44605 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (AJITHKUMAR P/GGA0797, 4, NEED TONER, 2, 3). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=AJITHKUMAR P/GGA0797,@type_iss=4,@issue_Describ=NEED TONER,@severity=2,@compid=3,@date=10-Mar-2026,@Emplno=44605,@filepath=,@filepath2=,@mod_id=1)
2026-03-10 10:27:26.728 | step 1 | route=HW_TicketPost | empId=44605 | query called at=10:27:26.728
2026-03-10 10:27:26.756 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=27.09
2026-03-10 10:27:26.756 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=27.88 | totalMs=27.88
2026-03-10 10:27:26.757 | step 1 | route=HW_TicketPost | empId=44605 | query called at=10:27:26.757
2026-03-10 10:27:26.758 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-10 10:27:26.759 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=2.15 | totalMs=2.15
2026-03-10 10:27:26.759 | step 1 | route=HW_TicketPost | empId=44605 | query called at=10:27:26.759
2026-03-10 10:27:26.760 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-10 10:27:26.761 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=1.60 | totalMs=1.60
2026-03-10 10:27:26.761 | step 1 | route=HW_TicketPost | empId=44605 | query called at=10:27:26.761
2026-03-10 10:27:26.764 | step 2 | route=HW_TicketPost | empId=44605 | query=hw_ticket_save_proc_kpi | queryMs=2.16 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (AJITHKUMAR P/GGA0797, 4, NEED TONER, 2, 3). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=AJITHKUMAR P/GGA0797,@type_iss=4,@issue_Describ=NEED TONER,@severity=2,@compid=3,@date=10-Mar-2026,@Emplno=44605,@filepath=,@filepath2=,@mod_id=1)
2026-03-10 10:27:26.770 | step 5 | route=HW_TicketPost | empId=44605 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (AJITHKUMAR P/GGA0797, 4, NEED TONER, 2, 3). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=AJITHKUMAR P/GGA0797,@type_iss=4,@issue_Describ=NEED TONER,@severity=2,@compid=3,@date=10-Mar-2026,@Emplno=44605,@filepath=,@filepath2=,@mod_id=1)
2026-03-10 10:27:26.992 | step 1 | route=IT_Ticket | empId=44605 | query called at=10:27:26.992
2026-03-10 10:27:27.002 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-10 10:27:27.004 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-10 10:27:27.006 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-10 10:27:27.007 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-10 10:27:27.009 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-10 10:27:27.042 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=33.33
2026-03-10 10:27:27.043 | step 3 | route=IT_Ticket | empId=44605 | apiMs=50.72 | totalMs=50.72
2026-03-10 10:27:27.043 | step 1 | route=IT_Ticket | empId=44605 | query called at=10:27:27.043
2026-03-10 10:27:27.044 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-10 10:27:27.046 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-10 10:27:27.047 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-10 10:27:27.047 | step 3 | route=IT_Ticket | empId=44605 | apiMs=4.43 | totalMs=4.43
2026-03-10 10:27:49.528 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:27:49.528
2026-03-10 10:27:49.538 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-03-10 10:27:49.543 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-10 10:27:49.548 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-10 10:27:49.552 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-10 10:27:49.553 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-03-10 10:27:49.579 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=25.85
2026-03-10 10:27:49.579 | step 3 | route=IT_Ticket | empId=41671 | apiMs=51.59 | totalMs=51.59
2026-03-10 10:27:49.580 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:27:49.580
2026-03-10 10:27:49.581 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-10 10:27:49.582 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-10 10:27:49.583 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-10 10:27:49.584 | step 3 | route=IT_Ticket | empId=41671 | apiMs=3.78 | totalMs=3.78
2026-03-10 10:27:58.517 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=10:27:58.517
2026-03-10 10:27:58.825 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=307.8
2026-03-10 10:27:58.829 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=312.14 | totalMs=312.14
2026-03-10 10:28:02.170 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=10:28:02.170
2026-03-10 10:28:02.182 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.45
2026-03-10 10:28:02.186 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=15.65 | totalMs=15.65
2026-03-10 10:29:10.463 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:29:10.463
2026-03-10 10:29:10.475 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-10 10:29:10.479 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=15.92 | totalMs=15.92
2026-03-10 10:29:10.483 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:29:10.483
2026-03-10 10:29:10.585 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=98.77
2026-03-10 10:29:10.587 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=104.53 | totalMs=104.53
2026-03-10 10:29:10.588 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:29:10.588
2026-03-10 10:29:10.590 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-10 10:29:10.590 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.48 | totalMs=2.48
2026-03-10 10:29:10.811 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:29:10.811
2026-03-10 10:29:10.825 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=13.66
2026-03-10 10:29:10.834 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=8.32
2026-03-10 10:29:10.845 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-03-10 10:29:10.855 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-10 10:29:10.864 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=8.41
2026-03-10 10:29:10.950 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=85.6
2026-03-10 10:29:10.951 | step 3 | route=IT_Ticket | empId=41671 | apiMs=139.35 | totalMs=139.35
2026-03-10 10:29:10.951 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:29:10.951
2026-03-10 10:29:10.959 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-03-10 10:29:10.968 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=8.7
2026-03-10 10:29:10.977 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-03-10 10:29:10.977 | step 3 | route=IT_Ticket | empId=41671 | apiMs=26.24 | totalMs=26.24
2026-03-10 10:29:19.429 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=10:29:19.429
2026-03-10 10:29:19.736 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=306.06
2026-03-10 10:29:19.740 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=310.90 | totalMs=310.90
2026-03-10 10:29:21.749 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=10:29:21.749
2026-03-10 10:29:21.761 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.87
2026-03-10 10:29:21.766 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=16.57 | totalMs=16.57
2026-03-10 10:30:09.516 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:30:09.516
2026-03-10 10:30:09.526 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-10 10:30:09.530 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=13.66 | totalMs=13.66
2026-03-10 10:30:09.533 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:30:09.533
2026-03-10 10:30:09.539 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=2.64
2026-03-10 10:30:09.547 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=13.76 | totalMs=13.76
2026-03-10 10:30:09.547 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:30:09.547
2026-03-10 10:30:09.549 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-10 10:30:09.549 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.05 | totalMs=2.05
2026-03-10 10:30:09.771 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:30:09.771
2026-03-10 10:30:09.781 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-03-10 10:30:09.783 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-10 10:30:09.784 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-10 10:30:09.785 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-10 10:30:09.787 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-10 10:30:09.804 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=17.3
2026-03-10 10:30:09.804 | step 3 | route=IT_Ticket | empId=41671 | apiMs=33.12 | totalMs=33.12
2026-03-10 10:30:09.805 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:30:09.805
2026-03-10 10:30:09.806 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-10 10:30:09.808 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-10 10:30:09.809 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-10 10:30:09.809 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.52 | totalMs=4.52
2026-03-10 10:30:11.622 | step 1 | route=IT_Ticket_Report | empId=40822 | query called at=10:30:11.622
2026-03-10 10:30:11.845 | step 2 | route=IT_Ticket_Report | empId=40822 | query=kpi_it_ticket_report_page_proc | queryMs=222.81
2026-03-10 10:30:11.845 | step 3 | route=IT_Ticket_Report | empId=40822 | apiMs=223.76 | totalMs=223.76
2026-03-10 10:30:12.414 | step 4 | route=pageRenderd | empId=40822 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:30:12.414
2026-03-10 10:32:02.468 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:32:02.468
2026-03-10 10:32:02.479 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-10 10:32:02.481 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-10 10:32:02.482 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-10 10:32:02.484 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-10 10:32:02.485 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-10 10:32:02.519 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=33.84
2026-03-10 10:32:02.520 | step 3 | route=IT_Ticket | empId=21471 | apiMs=51.47 | totalMs=51.47
2026-03-10 10:32:02.520 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:32:02.520
2026-03-10 10:32:02.522 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-10 10:32:02.523 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-10 10:32:02.524 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-10 10:32:02.525 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.54 | totalMs=4.54
2026-03-10 10:33:09.063 | step 1 | route=IT_Ticket | empId=5461 | query called at=10:33:09.063
2026-03-10 10:33:09.073 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-10 10:33:09.075 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-10 10:33:09.076 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-10 10:33:09.078 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-10 10:33:09.079 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-10 10:33:09.113 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=33.25
2026-03-10 10:33:09.113 | step 3 | route=IT_Ticket | empId=5461 | apiMs=50.52 | totalMs=50.52
2026-03-10 10:33:09.114 | step 1 | route=IT_Ticket | empId=5461 | query called at=10:33:09.114
2026-03-10 10:33:09.115 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-10 10:33:09.117 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-10 10:33:09.118 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-10 10:33:09.118 | step 3 | route=IT_Ticket | empId=5461 | apiMs=4.70 | totalMs=4.70
2026-03-10 10:33:33.489 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:33:33.489
2026-03-10 10:33:33.499 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-10 10:33:33.501 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-10 10:33:33.502 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-10 10:33:33.503 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-10 10:33:33.504 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-10 10:33:33.522 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=17.48
2026-03-10 10:33:33.522 | step 3 | route=IT_Ticket | empId=9549 | apiMs=33.22 | totalMs=33.22
2026-03-10 10:33:33.523 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:33:33.523
2026-03-10 10:33:33.541 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=18.35
2026-03-10 10:33:33.543 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-10 10:33:33.544 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-10 10:33:33.544 | step 3 | route=IT_Ticket | empId=9549 | apiMs=21.13 | totalMs=21.13
2026-03-10 10:33:40.740 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9549 | query called at=10:33:40.740
2026-03-10 10:33:41.201 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=461
2026-03-10 10:33:41.202 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9549 | apiMs=461.93 | totalMs=461.93
2026-03-10 10:34:03.891 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=9549 | query called at=10:34:03.891
2026-03-10 10:34:03.901 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-10 10:34:03.905 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=9549 | apiMs=14.23 | totalMs=14.23
2026-03-10 10:34:17.049 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:34:17.049
2026-03-10 10:34:17.060 | step 2 | route=IT_TicketPost | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=10.79
2026-03-10 10:34:17.060 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=11.72 | totalMs=11.72
2026-03-10 10:34:17.061 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:34:17.061
2026-03-10 10:34:17.126 | step 2 | route=IT_TicketPost | empId=9549 | query=IT_Ticket_Save_SPOC | queryMs=65.23
2026-03-10 10:34:17.148 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=86.83 | totalMs=86.83
2026-03-10 10:34:17.148 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:34:17.148
2026-03-10 10:34:17.166 | step 2 | route=IT_TicketPost | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.41
2026-03-10 10:34:17.166 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=18.13 | totalMs=18.13
2026-03-10 10:34:17.167 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:34:17.167
2026-03-10 10:34:17.175 | step 2 | route=IT_TicketPost | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.86
2026-03-10 10:34:17.175 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=8.46 | totalMs=8.46
2026-03-10 10:34:30.874 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:34:30.874
2026-03-10 10:34:30.884 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-10 10:34:30.889 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-03-10 10:34:30.893 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-10 10:34:30.894 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-10 10:34:30.896 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-10 10:34:30.945 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=49.12
2026-03-10 10:34:30.945 | step 3 | route=IT_Ticket | empId=9549 | apiMs=71.77 | totalMs=71.77
2026-03-10 10:34:30.946 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:34:30.946
2026-03-10 10:34:30.947 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-10 10:34:30.949 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-10 10:34:30.950 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-10 10:34:30.951 | step 3 | route=IT_Ticket | empId=9549 | apiMs=4.73 | totalMs=4.73
2026-03-10 10:37:34.441 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:37:34.441
2026-03-10 10:37:34.451 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-10 10:37:34.457 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-10 10:37:34.461 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-10 10:37:34.466 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-10 10:37:34.468 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-03-10 10:37:34.501 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=32.62
2026-03-10 10:37:34.501 | step 3 | route=IT_Ticket | empId=9549 | apiMs=59.71 | totalMs=59.71
2026-03-10 10:37:34.501 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:37:34.501
2026-03-10 10:37:34.503 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-03-10 10:37:34.504 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-10 10:37:34.505 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-10 10:37:34.506 | step 3 | route=IT_Ticket | empId=9549 | apiMs=4.40 | totalMs=4.40
2026-03-10 10:37:42.299 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9549 | query called at=10:37:42.299
2026-03-10 10:37:42.719 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=419.5
2026-03-10 10:37:42.719 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9549 | apiMs=420.23 | totalMs=420.23
2026-03-10 10:37:45.715 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=9549 | query called at=10:37:45.715
2026-03-10 10:37:45.727 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-03-10 10:37:45.731 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=9549 | apiMs=15.56 | totalMs=15.56
2026-03-10 10:39:09.338 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:39:09.338
2026-03-10 10:39:09.354 | step 2 | route=IT_TicketPost | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=16.1
2026-03-10 10:39:09.359 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=21.19 | totalMs=21.19
2026-03-10 10:39:09.374 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:39:09.374
2026-03-10 10:39:09.454 | step 2 | route=IT_TicketPost | empId=9549 | query=IT_Ticket_Save_SPOC | queryMs=80.28
2026-03-10 10:39:09.564 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=190.17 | totalMs=190.17
2026-03-10 10:39:09.564 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:39:09.564
2026-03-10 10:39:09.578 | step 2 | route=IT_TicketPost | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.85
2026-03-10 10:39:09.578 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=13.65 | totalMs=13.65
2026-03-10 10:39:09.578 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:39:09.578
2026-03-10 10:39:09.588 | step 2 | route=IT_TicketPost | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.29
2026-03-10 10:39:09.588 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=9.85 | totalMs=9.85
2026-03-10 10:39:11.239 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:39:11.239
2026-03-10 10:39:11.249 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-03-10 10:39:11.254 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-10 10:39:11.259 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-10 10:39:11.260 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-10 10:39:11.261 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-10 10:39:11.283 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=21.93
2026-03-10 10:39:11.284 | step 3 | route=IT_Ticket | empId=9549 | apiMs=44.21 | totalMs=44.21
2026-03-10 10:39:11.284 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:39:11.284
2026-03-10 10:39:11.285 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-10 10:39:11.286 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-10 10:39:11.288 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-10 10:39:11.288 | step 3 | route=IT_Ticket | empId=9549 | apiMs=3.84 | totalMs=3.84
2026-03-10 10:40:03.746 | step 1 | route=IT_Ticket | empId=67606 | query called at=10:40:03.746
2026-03-10 10:40:03.755 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.19
2026-03-10 10:40:03.760 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-10 10:40:03.764 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-10 10:40:03.768 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-10 10:40:03.770 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-10 10:40:03.794 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=23.72
2026-03-10 10:40:03.794 | step 3 | route=IT_Ticket | empId=67606 | apiMs=48.26 | totalMs=48.26
2026-03-10 10:40:03.794 | step 1 | route=IT_Ticket | empId=67606 | query called at=10:40:03.794
2026-03-10 10:40:03.796 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-10 10:40:03.797 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-10 10:40:03.798 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-10 10:40:03.799 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.37 | totalMs=4.37
2026-03-10 10:40:19.742 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9549 | query called at=10:40:19.742
2026-03-10 10:40:19.850 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=108.12
2026-03-10 10:40:19.851 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9549 | apiMs=109.01 | totalMs=109.01
2026-03-10 10:40:25.765 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=10:40:25.765
2026-03-10 10:40:26.202 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=436.2
2026-03-10 10:40:26.204 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=438.65 | totalMs=438.65
2026-03-10 10:40:28.703 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=10:40:28.703
2026-03-10 10:40:28.714 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-03-10 10:40:28.718 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=15.03 | totalMs=15.03
2026-03-10 10:41:05.905 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9549 | query called at=10:41:05.905
2026-03-10 10:41:07.096 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1190.77
2026-03-10 10:41:07.097 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9549 | apiMs=1,191.77 | totalMs=1,191.77
2026-03-10 10:42:41.878 | step 1 | route=IT_TicketPost | empId=67606 | query called at=10:42:41.878
2026-03-10 10:42:41.889 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-03-10 10:42:41.893 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=14.79 | totalMs=14.79
2026-03-10 10:42:41.896 | step 1 | route=IT_TicketPost | empId=67606 | query called at=10:42:41.896
2026-03-10 10:42:41.911 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=12.19
2026-03-10 10:42:41.965 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=69.09 | totalMs=69.09
2026-03-10 10:42:41.966 | step 1 | route=IT_TicketPost | empId=67606 | query called at=10:42:41.966
2026-03-10 10:42:41.968 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-10 10:42:41.968 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=2.33 | totalMs=2.33
2026-03-10 10:42:42.317 | step 1 | route=IT_Ticket | empId=67606 | query called at=10:42:42.317
2026-03-10 10:42:42.327 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.14
2026-03-10 10:42:42.328 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-10 10:42:42.329 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-10 10:42:42.330 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-10 10:42:42.331 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-03-10 10:42:42.349 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=17.86
2026-03-10 10:42:42.349 | step 3 | route=IT_Ticket | empId=67606 | apiMs=32.40 | totalMs=32.40
2026-03-10 10:42:42.350 | step 1 | route=IT_Ticket | empId=67606 | query called at=10:42:42.350
2026-03-10 10:42:42.351 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-10 10:42:42.352 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-10 10:42:42.353 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-10 10:42:42.353 | step 3 | route=IT_Ticket | empId=67606 | apiMs=3.65 | totalMs=3.65
2026-03-10 10:47:08.810 | step 1 | route=IT_Ticket | empId=5461 | query called at=10:47:08.810
2026-03-10 10:47:08.821 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-10 10:47:08.823 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-10 10:47:08.824 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-10 10:47:08.826 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-10 10:47:08.827 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-10 10:47:08.861 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=33.45
2026-03-10 10:47:08.861 | step 3 | route=IT_Ticket | empId=5461 | apiMs=51.63 | totalMs=51.63
2026-03-10 10:47:08.862 | step 1 | route=IT_Ticket | empId=5461 | query called at=10:47:08.862
2026-03-10 10:47:08.864 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-10 10:47:08.865 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-10 10:47:08.866 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-10 10:47:08.867 | step 3 | route=IT_Ticket | empId=5461 | apiMs=4.90 | totalMs=4.90
2026-03-10 10:47:13.788 | step 1 | route=Ticket_Entry_SPOC_Module | empId=5461 | query called at=10:47:13.788
2026-03-10 10:47:13.866 | step 2 | route=Ticket_Entry_SPOC_Module | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=77.45
2026-03-10 10:47:13.870 | step 3 | route=Ticket_Entry_SPOC_Module | empId=5461 | apiMs=81.60 | totalMs=81.60
2026-03-10 10:47:16.407 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query called at=10:47:16.407
2026-03-10 10:47:16.428 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=20.77
2026-03-10 10:47:16.432 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=5461 | apiMs=25.12 | totalMs=25.12
2026-03-10 10:48:17.686 | step 1 | route=IT_TicketPost | empId=5461 | query called at=10:48:17.686
2026-03-10 10:48:17.696 | step 2 | route=IT_TicketPost | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-10 10:48:17.700 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=14.21 | totalMs=14.21
2026-03-10 10:48:17.703 | step 1 | route=IT_TicketPost | empId=5461 | query called at=10:48:17.703
2026-03-10 10:48:17.743 | step 2 | route=IT_TicketPost | empId=5461 | query=IT_Ticket_Save_SPOC | queryMs=37.03
2026-03-10 10:48:17.745 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=42.32 | totalMs=42.32
2026-03-10 10:48:17.746 | step 1 | route=IT_TicketPost | empId=5461 | query called at=10:48:17.746
2026-03-10 10:48:17.748 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-10 10:48:17.748 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=2.47 | totalMs=2.47
2026-03-10 10:48:17.748 | step 1 | route=IT_TicketPost | empId=5461 | query called at=10:48:17.748
2026-03-10 10:48:17.750 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-10 10:48:17.750 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=1.59 | totalMs=1.59
2026-03-10 10:48:25.597 | step 1 | route=IT_Ticket | empId=5461 | query called at=10:48:25.597
2026-03-10 10:48:25.608 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-10 10:48:25.612 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-10 10:48:25.617 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-10 10:48:25.618 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-10 10:48:25.619 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-10 10:48:25.662 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=42.76
2026-03-10 10:48:25.663 | step 3 | route=IT_Ticket | empId=5461 | apiMs=65.56 | totalMs=65.56
2026-03-10 10:48:25.663 | step 1 | route=IT_Ticket | empId=5461 | query called at=10:48:25.663
2026-03-10 10:48:25.664 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-10 10:48:25.665 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-10 10:48:25.666 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-10 10:48:25.667 | step 3 | route=IT_Ticket | empId=5461 | apiMs=3.64 | totalMs=3.64
2026-03-10 10:53:16.380 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:53:16.380
2026-03-10 10:53:16.409 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=28.5
2026-03-10 10:53:16.415 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-10 10:53:16.419 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-10 10:53:16.423 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-10 10:53:16.446 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=22.31
2026-03-10 10:53:16.482 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=35.87
2026-03-10 10:53:16.482 | step 3 | route=IT_Ticket | empId=52208 | apiMs=101.94 | totalMs=101.94
2026-03-10 10:53:16.483 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:53:16.483
2026-03-10 10:53:16.499 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=15.51
2026-03-10 10:53:16.500 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-10 10:53:16.501 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-10 10:53:16.501 | step 3 | route=IT_Ticket | empId=52208 | apiMs=18.68 | totalMs=18.68
2026-03-10 10:53:30.049 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=10:53:30.049
2026-03-10 10:53:30.317 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=266.87
2026-03-10 10:53:30.321 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=271.41 | totalMs=271.41
2026-03-10 10:53:32.955 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=10:53:32.955
2026-03-10 10:53:32.967 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.7
2026-03-10 10:53:32.971 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=16.08 | totalMs=16.08
2026-03-10 10:54:18.180 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:54:18.180
2026-03-10 10:54:18.190 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-03-10 10:54:18.193 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=12.86 | totalMs=12.86
2026-03-10 10:54:18.196 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:54:18.196
2026-03-10 10:54:18.207 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=7.91
2026-03-10 10:54:18.210 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=13.43 | totalMs=13.43
2026-03-10 10:54:18.210 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:54:18.210
2026-03-10 10:54:18.212 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-10 10:54:18.212 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=1.95 | totalMs=1.95
2026-03-10 10:54:23.845 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:54:23.845
2026-03-10 10:54:23.855 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-03-10 10:54:23.859 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-10 10:54:23.863 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-10 10:54:23.864 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-10 10:54:23.865 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-10 10:54:23.886 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=20.39
2026-03-10 10:54:23.886 | step 3 | route=IT_Ticket | empId=52208 | apiMs=41.29 | totalMs=41.29
2026-03-10 10:54:23.887 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:54:23.887
2026-03-10 10:54:23.888 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-10 10:54:23.889 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-10 10:54:23.890 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-10 10:54:23.891 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.07 | totalMs=4.07
2026-03-10 10:59:02.356 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=10:59:02.356
2026-03-10 10:59:02.784 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=427.33
2026-03-10 10:59:02.784 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=428.29 | totalMs=428.29
2026-03-10 10:59:04.058 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=10:59:04.058
2026-03-10 10:59:04.071 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=12.24
2026-03-10 10:59:04.075 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=16.78 | totalMs=16.78
2026-03-10 10:59:31.442 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:59:31.442
2026-03-10 10:59:31.486 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=43.79
2026-03-10 10:59:31.487 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=44.65 | totalMs=44.65
2026-03-10 10:59:31.819 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:59:31.819
2026-03-10 10:59:56.372 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:59:56.372
2026-03-10 10:59:56.384 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-03-10 10:59:56.388 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=15.24 | totalMs=15.24
2026-03-10 10:59:56.391 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:59:56.391
2026-03-10 10:59:56.412 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=17.65
2026-03-10 10:59:56.414 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=23.15 | totalMs=23.15
2026-03-10 10:59:56.415 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:59:56.415
2026-03-10 10:59:56.417 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.08
2026-03-10 10:59:56.417 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=2.81 | totalMs=2.81
2026-03-10 10:59:56.671 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:59:56.671
2026-03-10 10:59:56.681 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-10 10:59:56.683 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-03-10 10:59:56.685 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-10 10:59:56.686 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-10 10:59:56.688 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.56
2026-03-10 10:59:56.725 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=36.21
2026-03-10 10:59:56.725 | step 3 | route=IT_Ticket | empId=21471 | apiMs=54.39 | totalMs=54.39
2026-03-10 10:59:56.725 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:59:56.725
2026-03-10 10:59:56.727 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-10 10:59:56.728 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-10 10:59:56.730 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-10 10:59:56.730 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.53 | totalMs=4.53
2026-03-10 11:00:12.135 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=11:00:12.135
2026-03-10 11:00:12.168 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=32.16
2026-03-10 11:00:12.171 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=1.24
2026-03-10 11:00:12.173 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=37.36 | totalMs=37.36
2026-03-10 11:00:12.173 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=11:00:12.173
2026-03-10 11:00:12.175 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-10 11:00:12.176 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-10 11:00:12.178 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-10 11:00:12.178 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=4.73 | totalMs=4.73
2026-03-10 11:00:12.178 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=11:00:12.178
2026-03-10 11:00:12.180 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-10 11:00:12.181 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-10 11:00:12.182 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-10 11:00:12.182 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=3.79 | totalMs=3.79
2026-03-10 11:00:12.405 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=11:00:12.405
2026-03-10 11:00:12.427 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=21.15
2026-03-10 11:00:12.427 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=22.03 | totalMs=22.03
2026-03-10 11:00:12.749 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:00:12.749
2026-03-10 11:05:19.546 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:05:19.546
2026-03-10 11:05:19.582 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=34.84
2026-03-10 11:05:19.588 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-03-10 11:05:19.593 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=2.16
2026-03-10 11:05:19.601 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=5.01
2026-03-10 11:05:19.625 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=23.4
2026-03-10 11:05:19.707 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=81.91
2026-03-10 11:05:19.708 | step 3 | route=IT_Ticket | empId=51701 | apiMs=161.67 | totalMs=161.67
2026-03-10 11:05:19.708 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:05:19.708
2026-03-10 11:05:19.731 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=21.96
2026-03-10 11:05:19.732 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-10 11:05:19.734 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-10 11:05:19.734 | step 3 | route=IT_Ticket | empId=51701 | apiMs=25.39 | totalMs=25.39
2026-03-10 11:05:26.576 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=11:05:26.576
2026-03-10 11:05:26.974 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=398.07
2026-03-10 11:05:26.975 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=399.08 | totalMs=399.08
2026-03-10 11:05:28.818 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=11:05:28.818
2026-03-10 11:05:29.987 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1168.51
2026-03-10 11:05:29.987 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=1,169.51 | totalMs=1,169.51
2026-03-10 11:06:02.492 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:06:02.492
2026-03-10 11:06:02.502 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-10 11:06:02.503 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=10.58 | totalMs=10.58
2026-03-10 11:06:02.503 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:06:02.503
2026-03-10 11:06:02.513 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=9.24
2026-03-10 11:06:02.515 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=11.96 | totalMs=11.96
2026-03-10 11:06:02.515 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:06:02.515
2026-03-10 11:06:02.543 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.81
2026-03-10 11:06:02.543 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=27.48 | totalMs=27.48
2026-03-10 11:06:06.430 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:06:06.430
2026-03-10 11:06:06.444 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=12.46
2026-03-10 11:06:06.449 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-10 11:06:06.454 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-10 11:06:06.456 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-10 11:06:06.457 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-10 11:06:06.495 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=37.72
2026-03-10 11:06:06.496 | step 3 | route=IT_Ticket | empId=51701 | apiMs=65.78 | totalMs=65.78
2026-03-10 11:06:06.497 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:06:06.497
2026-03-10 11:06:06.498 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-10 11:06:06.500 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-10 11:06:06.501 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-10 11:06:06.502 | step 3 | route=IT_Ticket | empId=51701 | apiMs=5.01 | totalMs=5.01
2026-03-10 11:11:46.326 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:11:46.326
2026-03-10 11:11:46.372 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=45.7
2026-03-10 11:11:46.372 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=46.56 | totalMs=46.56
2026-03-10 11:11:47.022 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:11:47.022
2026-03-10 11:11:50.235 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:11:50.235
2026-03-10 11:11:50.273 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=37.23
2026-03-10 11:11:50.278 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=42.79 | totalMs=42.79
2026-03-10 11:11:50.281 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:11:50.281
2026-03-10 11:11:50.314 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.02
2026-03-10 11:11:50.316 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-10 11:11:50.317 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-10 11:11:50.317 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=36.17 | totalMs=36.17
2026-03-10 11:11:53.135 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:11:53.135
2026-03-10 11:11:53.151 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=15.48
2026-03-10 11:11:53.154 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=19.24 | totalMs=19.24
2026-03-10 11:11:53.587 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:11:53.587
2026-03-10 11:19:27.239 | step 5 | route=dashboard | empId=GSN0036 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-10 11:24:13.513 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:24:13.513
2026-03-10 11:24:13.547 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=33.74
2026-03-10 11:24:13.549 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-10 11:24:13.550 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-10 11:24:13.551 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-10 11:24:13.573 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=21.49
2026-03-10 11:24:13.610 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=36.28
2026-03-10 11:24:13.610 | step 3 | route=IT_Ticket | empId=61350 | apiMs=97.44 | totalMs=97.44
2026-03-10 11:24:13.610 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:24:13.610
2026-03-10 11:24:13.628 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=16.71
2026-03-10 11:24:13.629 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-10 11:24:13.630 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-10 11:24:13.631 | step 3 | route=IT_Ticket | empId=61350 | apiMs=20.04 | totalMs=20.04
2026-03-10 11:24:23.148 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=11:24:23.148
2026-03-10 11:24:23.207 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=59.26
2026-03-10 11:24:23.208 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=60.11 | totalMs=60.11
2026-03-10 11:24:26.602 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=11:24:26.602
2026-03-10 11:24:26.616 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=13.39
2026-03-10 11:24:26.620 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=17.94 | totalMs=17.94
2026-03-10 11:26:05.473 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:26:05.473
2026-03-10 11:26:05.517 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=43.37
2026-03-10 11:26:05.517 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=44.20 | totalMs=44.20
2026-03-10 11:26:06.067 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:26:06.067
2026-03-10 11:26:09.016 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=11:26:09.016
2026-03-10 11:26:09.056 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=40.07
2026-03-10 11:26:09.058 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=42.42 | totalMs=42.42
2026-03-10 11:26:09.058 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=11:26:09.058
2026-03-10 11:26:09.060 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-10 11:26:09.062 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-10 11:26:09.063 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-10 11:26:09.063 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=4.88 | totalMs=4.88
2026-03-10 11:26:09.298 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:26:09.298
2026-03-10 11:26:09.314 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=15.06
2026-03-10 11:26:09.314 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=15.82 | totalMs=15.82
2026-03-10 11:26:09.755 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:26:09.755
2026-03-10 11:26:11.490 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:26:11.490
2026-03-10 11:26:11.501 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-10 11:26:11.505 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.23 | totalMs=14.23
2026-03-10 11:26:11.508 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:26:11.508
2026-03-10 11:26:11.524 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=12.41
2026-03-10 11:26:11.526 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=17.50 | totalMs=17.50
2026-03-10 11:26:11.526 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:26:11.526
2026-03-10 11:26:11.528 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-10 11:26:11.528 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.22 | totalMs=2.22
2026-03-10 11:26:11.529 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:26:11.529
2026-03-10 11:26:11.530 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-10 11:26:11.530 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.58 | totalMs=1.58
2026-03-10 11:26:11.861 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:26:11.861
2026-03-10 11:26:11.871 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-10 11:26:11.873 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-10 11:26:11.875 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-10 11:26:11.876 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-10 11:26:11.878 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-10 11:26:11.914 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=36.35
2026-03-10 11:26:11.915 | step 3 | route=IT_Ticket | empId=61350 | apiMs=54.12 | totalMs=54.12
2026-03-10 11:26:11.915 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:26:11.915
2026-03-10 11:26:11.917 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-10 11:26:11.918 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-10 11:26:11.920 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-10 11:26:11.920 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.79 | totalMs=4.79
2026-03-10 11:38:48.897 | step 1 | route=IT_Ticket | empId=26116 | query called at=11:38:48.897
2026-03-10 11:38:48.924 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=27.12
2026-03-10 11:38:48.929 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-10 11:38:48.934 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-10 11:38:48.938 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-10 11:38:48.954 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=15.96
2026-03-10 11:38:48.981 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=26.21
2026-03-10 11:38:48.981 | step 3 | route=IT_Ticket | empId=26116 | apiMs=84.25 | totalMs=84.25
2026-03-10 11:38:48.981 | step 1 | route=IT_Ticket | empId=26116 | query called at=11:38:48.981
2026-03-10 11:38:48.995 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=12.94
2026-03-10 11:38:48.996 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-10 11:38:48.997 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-10 11:38:48.997 | step 3 | route=IT_Ticket | empId=26116 | apiMs=15.79 | totalMs=15.79
2026-03-10 11:50:34.827 | step 5 | route=dashboard | empId=GNA0013 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-10 11:51:15.154 | step 1 | route=IT_Ticket | empId=38722 | query called at=11:51:15.154
2026-03-10 11:51:15.177 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=22.68
2026-03-10 11:51:15.179 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-10 11:51:15.180 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-10 11:51:15.181 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-10 11:51:15.195 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=14.2
2026-03-10 11:51:15.218 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=22.53
2026-03-10 11:51:15.218 | step 3 | route=IT_Ticket | empId=38722 | apiMs=64.23 | totalMs=64.23
2026-03-10 11:51:15.219 | step 1 | route=IT_Ticket | empId=38722 | query called at=11:51:15.219
2026-03-10 11:51:15.231 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=11.46
2026-03-10 11:51:15.232 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-10 11:51:15.233 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-10 11:51:15.233 | step 3 | route=IT_Ticket | empId=38722 | apiMs=14.38 | totalMs=14.38
2026-03-10 11:52:04.952 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=11:52:04.952
2026-03-10 11:52:05.092 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=139.13
2026-03-10 11:52:05.099 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=146.36 | totalMs=146.36
2026-03-10 11:52:45.727 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=11:52:45.727
2026-03-10 11:52:45.739 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-03-10 11:52:45.740 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=12.53 | totalMs=12.53
2026-03-10 11:53:42.336 | step 1 | route=IT_TicketPost | empId=38722 | query called at=11:53:42.336
2026-03-10 11:53:42.347 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-03-10 11:53:42.348 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=11.27 | totalMs=11.27
2026-03-10 11:53:42.348 | step 1 | route=IT_TicketPost | empId=38722 | query called at=11:53:42.348
2026-03-10 11:53:42.389 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=40.81
2026-03-10 11:53:42.393 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=44.63 | totalMs=44.63
2026-03-10 11:53:42.393 | step 1 | route=IT_TicketPost | empId=38722 | query called at=11:53:42.393
2026-03-10 11:53:42.411 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.05
2026-03-10 11:53:42.412 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=18.75 | totalMs=18.75
2026-03-10 11:53:42.412 | step 1 | route=IT_TicketPost | empId=38722 | query called at=11:53:42.412
2026-03-10 11:53:42.414 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-10 11:53:42.414 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=1.97 | totalMs=1.97
2026-03-10 11:53:42.794 | step 1 | route=IT_Ticket | empId=38722 | query called at=11:53:42.794
2026-03-10 11:53:42.807 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-10 11:53:42.811 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-10 11:53:42.812 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-10 11:53:42.814 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-10 11:53:42.815 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-10 11:53:42.842 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=26.44
2026-03-10 11:53:42.842 | step 3 | route=IT_Ticket | empId=38722 | apiMs=48.48 | totalMs=48.48
2026-03-10 11:53:42.843 | step 1 | route=IT_Ticket | empId=38722 | query called at=11:53:42.843
2026-03-10 11:53:42.844 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-10 11:53:42.845 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-10 11:53:42.846 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-10 11:53:42.847 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.16 | totalMs=4.16
2026-03-10 11:58:45.262 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=11:58:45.262
2026-03-10 11:58:45.308 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=46.08
2026-03-10 11:58:45.309 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=47.19 | totalMs=47.19
2026-03-10 11:58:45.909 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:58:45.909
2026-03-10 11:59:10.316 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:10.316
2026-03-10 12:00:36.754 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:00:36.754
2026-03-10 12:00:36.764 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-10 12:00:36.770 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-10 12:00:36.774 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-10 12:00:36.778 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-10 12:00:36.800 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=21.89
2026-03-10 12:00:36.837 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=36.3
2026-03-10 12:00:36.837 | step 3 | route=IT_Ticket | empId=51415 | apiMs=83.59 | totalMs=83.59
2026-03-10 12:00:36.838 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:00:36.838
2026-03-10 12:00:36.839 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-10 12:00:36.841 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-10 12:00:36.842 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-10 12:00:36.842 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.45 | totalMs=4.45
2026-03-10 12:00:41.859 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:00:41.859
2026-03-10 12:00:41.914 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54
2026-03-10 12:00:41.914 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=54.76 | totalMs=54.76
2026-03-10 12:00:46.972 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:00:46.972
2026-03-10 12:00:46.998 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=26.13
2026-03-10 12:00:47.002 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=30.45 | totalMs=30.45
2026-03-10 12:01:07.602 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:07.602
2026-03-10 12:01:07.612 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-10 12:01:07.616 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.20 | totalMs=14.20
2026-03-10 12:01:07.619 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:07.619
2026-03-10 12:01:09.388 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1765.04
2026-03-10 12:01:09.436 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1,816.92 | totalMs=1,816.92
2026-03-10 12:01:09.437 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:09.437
2026-03-10 12:01:09.439 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-03-10 12:01:09.439 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.59 | totalMs=2.59
2026-03-10 12:01:09.440 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:09.440
2026-03-10 12:01:09.441 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-10 12:01:09.441 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.63 | totalMs=1.63
2026-03-10 12:01:21.013 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:01:21.013
2026-03-10 12:01:21.024 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-10 12:01:21.029 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-10 12:01:21.033 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-10 12:01:21.034 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-10 12:01:21.036 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-10 12:01:21.073 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=36.48
2026-03-10 12:01:21.073 | step 3 | route=IT_Ticket | empId=51415 | apiMs=59.83 | totalMs=59.83
2026-03-10 12:01:21.073 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:01:21.073
2026-03-10 12:01:21.075 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-10 12:01:21.076 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-10 12:01:21.077 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-10 12:01:21.078 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.34 | totalMs=4.34
2026-03-10 12:01:44.655 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:01:44.655
2026-03-10 12:01:44.710 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.29
2026-03-10 12:01:44.714 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.90 | totalMs=58.90
2026-03-10 12:01:47.465 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:01:47.465
2026-03-10 12:01:47.476 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-10 12:01:47.481 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.03 | totalMs=16.03
2026-03-10 12:02:14.156 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:02:14.156
2026-03-10 12:02:14.168 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-03-10 12:02:14.168 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.05 | totalMs=12.05
2026-03-10 12:02:14.169 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:02:14.169
2026-03-10 12:02:14.212 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=43.14
2026-03-10 12:02:14.215 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=46.31 | totalMs=46.31
2026-03-10 12:02:14.215 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:02:14.215
2026-03-10 12:02:14.217 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-10 12:02:14.218 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.45 | totalMs=2.45
2026-03-10 12:02:14.218 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:02:14.218
2026-03-10 12:02:14.219 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-10 12:02:14.220 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.54 | totalMs=1.54
2026-03-10 12:02:26.730 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:02:26.730
2026-03-10 12:02:26.739 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.99
2026-03-10 12:02:26.743 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-10 12:02:26.747 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-10 12:02:26.748 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-10 12:02:26.749 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.79
2026-03-10 12:02:26.767 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=16.92
2026-03-10 12:02:26.767 | step 3 | route=IT_Ticket | empId=51415 | apiMs=37.28 | totalMs=37.28
2026-03-10 12:02:26.767 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:02:26.767
2026-03-10 12:02:26.769 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-10 12:02:26.770 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-10 12:02:26.771 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-10 12:02:26.771 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.54 | totalMs=3.54
2026-03-10 12:02:37.419 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:02:37.419
2026-03-10 12:02:37.473 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=53.55
2026-03-10 12:02:37.477 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.64 | totalMs=57.64
2026-03-10 12:02:44.388 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:02:44.388
2026-03-10 12:02:44.399 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-10 12:02:44.403 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.57 | totalMs=14.57
2026-03-10 12:02:51.341 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:02:51.341
2026-03-10 12:02:51.351 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-03-10 12:02:51.354 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.92 | totalMs=12.92
2026-03-10 12:02:51.357 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:02:51.357
2026-03-10 12:02:51.363 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.98
2026-03-10 12:02:51.367 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.84 | totalMs=9.84
2026-03-10 12:02:51.367 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:02:51.367
2026-03-10 12:02:51.369 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-10 12:02:51.369 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.94 | totalMs=1.94
2026-03-10 12:02:51.370 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:02:51.370
2026-03-10 12:02:51.371 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-10 12:02:51.371 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.24 | totalMs=1.24
2026-03-10 12:02:57.908 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:02:57.908
2026-03-10 12:02:57.918 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-10 12:02:57.923 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-10 12:02:57.927 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-10 12:02:57.928 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-10 12:02:57.929 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-10 12:02:57.947 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=17.21
2026-03-10 12:02:57.947 | step 3 | route=IT_Ticket | empId=51415 | apiMs=39.13 | totalMs=39.13
2026-03-10 12:02:57.948 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:02:57.948
2026-03-10 12:02:57.949 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-10 12:02:57.950 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-10 12:02:57.952 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-10 12:02:57.952 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.21 | totalMs=4.21
2026-03-10 12:03:15.155 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:03:15.155
2026-03-10 12:03:15.214 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=58.88
2026-03-10 12:03:15.218 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=63.31 | totalMs=63.31
2026-03-10 12:03:16.030 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:03:16.030
2026-03-10 12:03:23.627 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:03:23.627
2026-03-10 12:03:23.657 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=28.93
2026-03-10 12:03:23.662 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.12
2026-03-10 12:03:23.668 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=0.99
2026-03-10 12:03:23.672 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=44.93 | totalMs=44.93
2026-03-10 12:03:23.673 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:03:23.673
2026-03-10 12:03:23.674 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-10 12:03:23.675 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-10 12:03:23.676 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-10 12:03:23.676 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=3.75 | totalMs=3.75
2026-03-10 12:03:27.067 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:03:27.067
2026-03-10 12:03:27.069 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-10 12:03:27.073 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-10 12:03:27.077 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-10 12:03:27.081 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=13.82 | totalMs=13.82
2026-03-10 12:03:30.126 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:03:30.126
2026-03-10 12:03:30.128 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-10 12:03:30.129 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-10 12:03:30.130 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-10 12:03:30.130 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.68 | totalMs=4.68
2026-03-10 12:03:32.751 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:03:32.751
2026-03-10 12:03:32.781 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.17
2026-03-10 12:03:32.782 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.11 | totalMs=30.11
2026-03-10 12:03:33.762 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:03:33.762
2026-03-10 12:08:04.216 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=12:08:04.216
2026-03-10 12:08:04.434 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=217.29
2026-03-10 12:08:04.438 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=221.31 | totalMs=221.31
2026-03-10 12:08:08.353 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=12:08:08.353
2026-03-10 12:08:08.365 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.75
2026-03-10 12:08:08.369 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=16.06 | totalMs=16.06
2026-03-10 12:09:17.050 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:09:17.050
2026-03-10 12:09:17.091 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=40.33
2026-03-10 12:09:17.097 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-10 12:09:17.101 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-10 12:09:17.106 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-10 12:09:17.107 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-10 12:09:17.128 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=20
2026-03-10 12:09:17.128 | step 3 | route=IT_Ticket | empId=51415 | apiMs=77.55 | totalMs=77.55
2026-03-10 12:09:17.128 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:09:17.128
2026-03-10 12:09:17.130 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-10 12:09:17.131 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-10 12:09:17.132 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-10 12:09:17.133 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.37 | totalMs=4.37
2026-03-10 12:09:22.599 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:09:22.599
2026-03-10 12:09:22.655 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.38
2026-03-10 12:09:22.658 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.59 | totalMs=59.59
2026-03-10 12:09:28.822 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:09:28.822
2026-03-10 12:09:28.834 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-03-10 12:09:28.839 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.31 | totalMs=16.31
2026-03-10 12:09:35.239 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:09:35.239
2026-03-10 12:09:35.251 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.89
2026-03-10 12:09:35.256 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.68 | totalMs=16.68
2026-03-10 12:09:48.743 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:09:48.743
2026-03-10 12:09:48.761 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.81
2026-03-10 12:09:48.766 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.63 | totalMs=22.63
2026-03-10 12:09:48.769 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:09:48.769
2026-03-10 12:09:48.819 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=46.34
2026-03-10 12:09:48.832 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=62.62 | totalMs=62.62
2026-03-10 12:09:48.832 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:09:48.832
2026-03-10 12:09:48.898 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=65.13
2026-03-10 12:09:48.899 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=66.21 | totalMs=66.21
2026-03-10 12:09:48.899 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:09:48.899
2026-03-10 12:09:48.907 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.24
2026-03-10 12:09:48.907 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.98 | totalMs=7.98
2026-03-10 12:09:49.436 | step 1 | route=IT_Ticket | empId=46282 | query called at=12:09:49.436
2026-03-10 12:09:49.446 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-03-10 12:09:49.452 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-10 12:09:49.456 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-10 12:09:49.460 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-10 12:09:49.462 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-10 12:09:49.488 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=26.27
2026-03-10 12:09:49.489 | step 3 | route=IT_Ticket | empId=46282 | apiMs=52.45 | totalMs=52.45
2026-03-10 12:09:49.489 | step 1 | route=IT_Ticket | empId=46282 | query called at=12:09:49.489
2026-03-10 12:09:49.491 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-10 12:09:49.492 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-10 12:09:49.493 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-10 12:09:49.493 | step 3 | route=IT_Ticket | empId=46282 | apiMs=4.16 | totalMs=4.16
2026-03-10 12:10:03.737 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:10:03.737
2026-03-10 12:10:03.767 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=28.79
2026-03-10 12:10:03.771 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-10 12:10:03.776 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-10 12:10:03.780 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-10 12:10:03.782 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-10 12:10:03.851 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=69.3
2026-03-10 12:10:03.852 | step 3 | route=IT_Ticket | empId=51415 | apiMs=114.39 | totalMs=114.39
2026-03-10 12:10:03.852 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:10:03.852
2026-03-10 12:10:03.853 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-10 12:10:03.855 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-10 12:10:03.856 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-10 12:10:03.856 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.02 | totalMs=4.02
2026-03-10 12:10:06.935 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:10:06.935
2026-03-10 12:10:06.999 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=63.74
2026-03-10 12:10:07.003 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=68.34 | totalMs=68.34
2026-03-10 12:10:07.491 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:07.491
2026-03-10 12:10:23.453 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:10:23.453
2026-03-10 12:10:23.496 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=41.9
2026-03-10 12:10:23.500 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=46.22 | totalMs=46.22
2026-03-10 12:10:27.117 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46282 | query called at=12:10:27.117
2026-03-10 12:10:27.233 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=115.61
2026-03-10 12:10:27.237 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46282 | apiMs=119.72 | totalMs=119.72
2026-03-10 12:10:31.146 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:10:31.146
2026-03-10 12:10:31.178 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.83
2026-03-10 12:10:31.182 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=36.19 | totalMs=36.19
2026-03-10 12:10:31.862 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query called at=12:10:31.862
2026-03-10 12:10:31.899 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=36.25
2026-03-10 12:10:31.902 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46282 | apiMs=40.52 | totalMs=40.52
2026-03-10 12:10:38.849 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:10:38.849
2026-03-10 12:10:38.860 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-10 12:10:38.864 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.08 | totalMs=15.08
2026-03-10 12:10:38.867 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:10:38.867
2026-03-10 12:10:38.873 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.56
2026-03-10 12:10:38.875 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.33 | totalMs=7.33
2026-03-10 12:10:38.875 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:10:38.875
2026-03-10 12:10:38.877 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-10 12:10:38.877 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.05 | totalMs=2.05
2026-03-10 12:10:38.877 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:10:38.877
2026-03-10 12:10:38.879 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-10 12:10:38.879 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.47 | totalMs=1.47
2026-03-10 12:10:40.500 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:10:40.500
2026-03-10 12:10:40.510 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-10 12:10:40.515 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-10 12:10:40.519 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-10 12:10:40.521 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-10 12:10:40.522 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-10 12:10:40.557 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.29
2026-03-10 12:10:40.557 | step 3 | route=IT_Ticket | empId=51415 | apiMs=57.64 | totalMs=57.64
2026-03-10 12:10:40.558 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:10:40.558
2026-03-10 12:10:40.559 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-10 12:10:40.560 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-10 12:10:40.561 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-10 12:10:40.562 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.97 | totalMs=3.97
2026-03-10 12:10:44.418 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:10:44.418
2026-03-10 12:10:44.453 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.4
2026-03-10 12:10:44.456 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.46 | totalMs=38.46
2026-03-10 12:10:44.928 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:44.928
2026-03-10 12:10:46.436 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=12:10:46.436
2026-03-10 12:10:46.644 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=207.87
2026-03-10 12:10:46.648 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=212.66 | totalMs=212.66
2026-03-10 12:10:49.171 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=12:10:49.171
2026-03-10 12:10:49.188 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=16.25
2026-03-10 12:10:49.192 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=20.29 | totalMs=20.29
2026-03-10 12:10:49.602 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:10:49.602
2026-03-10 12:10:49.710 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=108.02
2026-03-10 12:10:49.819 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=55.56
2026-03-10 12:10:49.879 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=277.36 | totalMs=277.36
2026-03-10 12:10:49.880 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:10:49.880
2026-03-10 12:10:49.884 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.91
2026-03-10 12:10:49.889 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.02
2026-03-10 12:10:49.890 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-10 12:10:49.890 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=10.12 | totalMs=10.12
2026-03-10 12:10:55.168 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:10:55.168
2026-03-10 12:10:55.171 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-10 12:10:55.176 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-10 12:10:55.181 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-10 12:10:55.184 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=15.50 | totalMs=15.50
2026-03-10 12:10:57.599 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:10:57.599
2026-03-10 12:10:57.631 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.04
2026-03-10 12:10:57.631 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.36 | totalMs=32.36
2026-03-10 12:10:58.183 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:58.183
2026-03-10 12:11:14.875 | step 1 | route=IT_TicketPost | empId=46282 | query called at=12:11:14.875
2026-03-10 12:11:14.886 | step 2 | route=IT_TicketPost | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-10 12:11:14.886 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=11.71 | totalMs=11.71
2026-03-10 12:11:14.887 | step 1 | route=IT_TicketPost | empId=46282 | query called at=12:11:14.887
2026-03-10 12:11:14.890 | step 2 | route=IT_TicketPost | empId=46282 | query=IT_Ticket_Save_SPOC | queryMs=2.72
2026-03-10 12:11:14.892 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=4.85 | totalMs=4.85
2026-03-10 12:11:14.892 | step 1 | route=IT_TicketPost | empId=46282 | query called at=12:11:14.892
2026-03-10 12:11:14.894 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-10 12:11:14.894 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=1.99 | totalMs=1.99
2026-03-10 12:11:14.894 | step 1 | route=IT_TicketPost | empId=46282 | query called at=12:11:14.894
2026-03-10 12:11:14.896 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-10 12:11:14.896 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=1.60 | totalMs=1.60
2026-03-10 12:11:18.152 | step 1 | route=IT_Ticket | empId=46282 | query called at=12:11:18.152
2026-03-10 12:11:18.179 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=27.06
2026-03-10 12:11:18.197 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=13.82
2026-03-10 12:11:18.214 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=13.74
2026-03-10 12:11:18.233 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=18.92
2026-03-10 12:11:18.258 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=24.94
2026-03-10 12:11:18.434 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=175.29
2026-03-10 12:11:18.434 | step 3 | route=IT_Ticket | empId=46282 | apiMs=282.18 | totalMs=282.18
2026-03-10 12:11:18.435 | step 1 | route=IT_Ticket | empId=46282 | query called at=12:11:18.435
2026-03-10 12:11:18.463 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=28.38
2026-03-10 12:11:18.485 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=20.99
2026-03-10 12:11:18.501 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=16.68
2026-03-10 12:11:18.502 | step 3 | route=IT_Ticket | empId=46282 | apiMs=67.24 | totalMs=67.24
2026-03-10 12:11:40.483 | step 1 | route=IT_TicketPost | empId=41671 | query called at=12:11:40.483
2026-03-10 12:11:40.493 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-10 12:11:40.494 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=10.97 | totalMs=10.97
2026-03-10 12:11:40.494 | step 1 | route=IT_TicketPost | empId=41671 | query called at=12:11:40.494
2026-03-10 12:11:40.498 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=3.14
2026-03-10 12:11:40.499 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=5.40 | totalMs=5.40
2026-03-10 12:11:40.500 | step 1 | route=IT_TicketPost | empId=41671 | query called at=12:11:40.500
2026-03-10 12:11:40.502 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-10 12:11:40.502 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.27 | totalMs=2.27
2026-03-10 12:11:40.724 | step 1 | route=IT_Ticket | empId=41671 | query called at=12:11:40.724
2026-03-10 12:11:40.735 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-10 12:11:40.736 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-10 12:11:40.738 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-10 12:11:40.739 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-10 12:11:40.741 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-10 12:11:40.774 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=33.26
2026-03-10 12:11:40.775 | step 3 | route=IT_Ticket | empId=41671 | apiMs=50.83 | totalMs=50.83
2026-03-10 12:11:40.775 | step 1 | route=IT_Ticket | empId=41671 | query called at=12:11:40.775
2026-03-10 12:11:40.777 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-03-10 12:11:40.778 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-10 12:11:40.780 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-10 12:11:40.780 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.79 | totalMs=4.79
2026-03-10 12:11:45.312 | step 1 | route=IT_Ticket | empId=59911 | query called at=12:11:45.312
2026-03-10 12:11:45.322 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-10 12:11:45.328 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-10 12:11:45.332 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-10 12:11:45.337 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-10 12:11:45.338 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-10 12:11:45.372 | step 2 | route=IT_Ticket | empId=59911 | query=VMS_Comp_login_proc | queryMs=33.46
2026-03-10 12:11:45.372 | step 3 | route=IT_Ticket | empId=59911 | apiMs=60.05 | totalMs=60.05
2026-03-10 12:11:45.372 | step 1 | route=IT_Ticket | empId=59911 | query called at=12:11:45.372
2026-03-10 12:11:45.374 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-10 12:11:45.375 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-10 12:11:45.377 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-10 12:11:45.377 | step 3 | route=IT_Ticket | empId=59911 | apiMs=4.82 | totalMs=4.82
2026-03-10 12:11:53.916 | step 1 | route=Ticket_SPOC_Approve | empId=59911 | query called at=12:11:53.916
2026-03-10 12:11:53.937 | step 2 | route=Ticket_SPOC_Approve | empId=59911 | query=IT_TIcket_SPOCApp_Report | queryMs=21.07
2026-03-10 12:11:53.938 | step 3 | route=Ticket_SPOC_Approve | empId=59911 | apiMs=21.92 | totalMs=21.92
2026-03-10 12:11:54.631 | step 4 | route=pageRenderd | empId=59911 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:11:54.631
2026-03-10 12:12:03.521 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:12:03.521
2026-03-10 12:12:03.540 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=17.37
2026-03-10 12:12:03.540 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=18.39 | totalMs=18.39
2026-03-10 12:12:03.540 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:12:03.540
2026-03-10 12:12:03.554 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=12.65
2026-03-10 12:12:03.570 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=29.33 | totalMs=29.33
2026-03-10 12:12:03.570 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:12:03.570
2026-03-10 12:12:03.581 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.95
2026-03-10 12:12:03.582 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=11.66 | totalMs=11.66
2026-03-10 12:12:03.805 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:12:03.805
2026-03-10 12:12:03.827 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=20.96
2026-03-10 12:12:03.839 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=12.23
2026-03-10 12:12:03.852 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.9
2026-03-10 12:12:03.863 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-03-10 12:12:03.873 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=9.18
2026-03-10 12:12:03.959 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=85.45
2026-03-10 12:12:03.959 | step 3 | route=IT_Ticket | empId=52188 | apiMs=153.77 | totalMs=153.77
2026-03-10 12:12:03.960 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:12:03.960
2026-03-10 12:12:03.968 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=7.84
2026-03-10 12:12:03.978 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=9.6
2026-03-10 12:12:03.991 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=11.31
2026-03-10 12:12:03.991 | step 3 | route=IT_Ticket | empId=52188 | apiMs=31.64 | totalMs=31.64
2026-03-10 12:12:08.092 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:12:08.092
2026-03-10 12:12:08.125 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.14
2026-03-10 12:12:08.129 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=36.74 | totalMs=36.74
2026-03-10 12:12:15.951 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:12:15.951
2026-03-10 12:12:15.968 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.18
2026-03-10 12:12:15.972 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.49 | totalMs=20.49
2026-03-10 12:12:29.865 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:12:29.865
2026-03-10 12:12:29.877 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-03-10 12:12:29.881 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.21 | totalMs=16.21
2026-03-10 12:12:29.884 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:12:29.884
2026-03-10 12:12:29.890 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.32
2026-03-10 12:12:29.892 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.76 | totalMs=7.76
2026-03-10 12:12:29.893 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:12:29.893
2026-03-10 12:12:29.894 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-10 12:12:29.894 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.81 | totalMs=1.81
2026-03-10 12:12:29.895 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:12:29.895
2026-03-10 12:12:29.896 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-10 12:12:29.896 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.26 | totalMs=1.26
2026-03-10 12:12:33.648 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:12:33.648
2026-03-10 12:12:33.657 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-03-10 12:12:33.663 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.84
2026-03-10 12:12:33.681 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.28
2026-03-10 12:12:33.732 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=50.35
2026-03-10 12:12:33.749 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=17.1
2026-03-10 12:12:33.864 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=114.19
2026-03-10 12:12:33.864 | step 3 | route=IT_Ticket | empId=51415 | apiMs=216.26 | totalMs=216.26
2026-03-10 12:12:33.865 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:12:33.865
2026-03-10 12:12:33.873 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.86
2026-03-10 12:12:33.881 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-03-10 12:12:33.891 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=9.3
2026-03-10 12:12:33.891 | step 3 | route=IT_Ticket | empId=51415 | apiMs=26.90 | totalMs=26.90
2026-03-10 12:12:37.608 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:12:37.608
2026-03-10 12:12:37.636 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=27.56
2026-03-10 12:12:37.640 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.92 | totalMs=31.92
2026-03-10 12:12:38.102 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:12:38.102
2026-03-10 12:12:41.559 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:12:41.559
2026-03-10 12:12:42.019 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=460.31
2026-03-10 12:12:42.032 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=473.16 | totalMs=473.16
2026-03-10 12:12:42.035 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:12:42.035
2026-03-10 12:12:42.040 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-10 12:12:42.045 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-10 12:12:42.087 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=41.39
2026-03-10 12:12:42.087 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=51.40 | totalMs=51.40
2026-03-10 12:12:43.228 | step 1 | route=HW_Ticket_Report | empId=59911 | query called at=12:12:43.228
2026-03-10 12:12:43.292 | step 2 | route=HW_Ticket_Report | empId=59911 | query=hw_ticket_report_kpi_proc | queryMs=62.66
2026-03-10 12:12:43.296 | step 3 | route=HW_Ticket_Report | empId=59911 | apiMs=67.23 | totalMs=67.23
2026-03-10 12:12:44.549 | step 4 | route=pageRenderd | empId=59911 | Page=HW TICKET REPORT | page fully loaded at : 12:12:44.549
2026-03-10 12:12:49.423 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:12:49.423
2026-03-10 12:12:49.456 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.18
2026-03-10 12:12:49.460 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.03 | totalMs=37.03
2026-03-10 12:12:49.880 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:12:49.880
2026-03-10 12:12:50.605 | step 1 | route=IT_Ticket_Report | empId=59911 | query called at=12:12:50.605
2026-03-10 12:12:50.909 | step 2 | route=IT_Ticket_Report | empId=59911 | query=kpi_it_ticket_report_page_proc | queryMs=302.88
2026-03-10 12:12:50.912 | step 3 | route=IT_Ticket_Report | empId=59911 | apiMs=306.60 | totalMs=306.60
2026-03-10 12:12:51.419 | step 4 | route=pageRenderd | empId=59911 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:12:51.419
2026-03-10 12:13:55.102 | step 1 | route=IT_Ticket | empId=59911 | query called at=12:13:55.102
2026-03-10 12:13:55.114 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-10 12:13:55.115 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-10 12:13:55.118 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=1.93
2026-03-10 12:13:55.119 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-10 12:13:55.120 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-10 12:13:55.170 | step 2 | route=IT_Ticket | empId=59911 | query=VMS_Comp_login_proc | queryMs=49.66
2026-03-10 12:13:55.171 | step 3 | route=IT_Ticket | empId=59911 | apiMs=68.40 | totalMs=68.40
2026-03-10 12:13:55.171 | step 1 | route=IT_Ticket | empId=59911 | query called at=12:13:55.171
2026-03-10 12:13:55.173 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=1.84
2026-03-10 12:13:55.174 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-10 12:13:55.175 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-10 12:13:55.176 | step 3 | route=IT_Ticket | empId=59911 | apiMs=4.65 | totalMs=4.65
2026-03-10 12:14:05.572 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59911 | query called at=12:14:05.572
2026-03-10 12:14:05.952 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=378.67
2026-03-10 12:14:05.952 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59911 | apiMs=379.56 | totalMs=379.56
2026-03-10 12:14:07.737 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59911 | query called at=12:14:07.737
2026-03-10 12:14:07.753 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=14.68
2026-03-10 12:14:07.753 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59911 | apiMs=15.71 | totalMs=15.71
2026-03-10 12:14:52.329 | step 1 | route=IT_TicketPost | empId=59911 | query called at=12:14:52.329
2026-03-10 12:14:52.351 | step 2 | route=IT_TicketPost | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=21.01
2026-03-10 12:14:52.351 | step 3 | route=IT_TicketPost | empId=59911 | apiMs=21.88 | totalMs=21.88
2026-03-10 12:14:52.352 | step 1 | route=IT_TicketPost | empId=59911 | query called at=12:14:52.352
2026-03-10 12:14:52.356 | step 2 | route=IT_TicketPost | empId=59911 | query=IT_Ticket_Save_SPOC | queryMs=4.24
2026-03-10 12:14:52.363 | step 3 | route=IT_TicketPost | empId=59911 | apiMs=11.20 | totalMs=11.20
2026-03-10 12:14:52.363 | step 1 | route=IT_TicketPost | empId=59911 | query called at=12:14:52.363
2026-03-10 12:14:52.365 | step 2 | route=IT_TicketPost | empId=59911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-10 12:14:52.365 | step 3 | route=IT_TicketPost | empId=59911 | apiMs=2.04 | totalMs=2.04
2026-03-10 12:14:52.366 | step 1 | route=IT_TicketPost | empId=59911 | query called at=12:14:52.366
2026-03-10 12:14:52.367 | step 2 | route=IT_TicketPost | empId=59911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-03-10 12:14:52.367 | step 3 | route=IT_TicketPost | empId=59911 | apiMs=1.83 | totalMs=1.83
2026-03-10 12:14:52.661 | step 1 | route=IT_Ticket | empId=59911 | query called at=12:14:52.661
2026-03-10 12:14:52.682 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=20.45
2026-03-10 12:14:52.683 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-10 12:14:52.686 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=2.2
2026-03-10 12:14:52.687 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-10 12:14:52.689 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-10 12:14:52.757 | step 2 | route=IT_Ticket | empId=59911 | query=VMS_Comp_login_proc | queryMs=68.23
2026-03-10 12:14:52.758 | step 3 | route=IT_Ticket | empId=59911 | apiMs=96.59 | totalMs=96.59
2026-03-10 12:14:52.758 | step 1 | route=IT_Ticket | empId=59911 | query called at=12:14:52.758
2026-03-10 12:14:52.760 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=1.77
2026-03-10 12:14:52.761 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-10 12:14:52.762 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-10 12:14:52.763 | step 3 | route=IT_Ticket | empId=59911 | apiMs=4.49 | totalMs=4.49
2026-03-10 12:15:13.989 | step 4 | route=pageRenderd | empId=59911 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:15:13.989
2026-03-10 12:15:19.536 | step 1 | route=HW_Ticket_Report | empId=59911 | query called at=12:15:19.536
2026-03-10 12:15:19.556 | step 2 | route=HW_Ticket_Report | empId=59911 | query=hw_ticket_report_kpi_proc | queryMs=19.62
2026-03-10 12:15:19.557 | step 3 | route=HW_Ticket_Report | empId=59911 | apiMs=20.41 | totalMs=20.41
2026-03-10 12:15:19.944 | step 4 | route=pageRenderd | empId=59911 | Page=HW TICKET REPORT | page fully loaded at : 12:15:19.944
2026-03-10 12:15:22.418 | step 1 | route=Ticket_SPOC_Approve | empId=59911 | query called at=12:15:22.418
2026-03-10 12:15:22.436 | step 2 | route=Ticket_SPOC_Approve | empId=59911 | query=IT_TIcket_SPOCApp_Report | queryMs=17.45
2026-03-10 12:15:22.440 | step 3 | route=Ticket_SPOC_Approve | empId=59911 | apiMs=21.97 | totalMs=21.97
2026-03-10 12:15:23.386 | step 4 | route=pageRenderd | empId=59911 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:15:23.386
2026-03-10 12:15:38.055 | step 1 | route=IT_Ticket_Report | empId=59911 | query called at=12:15:38.055
2026-03-10 12:15:38.166 | step 2 | route=IT_Ticket_Report | empId=59911 | query=kpi_it_ticket_report_page_proc | queryMs=110.28
2026-03-10 12:15:38.166 | step 3 | route=IT_Ticket_Report | empId=59911 | apiMs=111.02 | totalMs=111.02
2026-03-10 12:15:38.516 | step 4 | route=pageRenderd | empId=59911 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:15:38.516
2026-03-10 12:16:04.452 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:16:04.452
2026-03-10 12:16:04.512 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=59.65
2026-03-10 12:16:04.516 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=64.13 | totalMs=64.13
2026-03-10 12:16:08.666 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:16:08.666
2026-03-10 12:16:08.697 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=30.53
2026-03-10 12:16:08.700 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=34.84 | totalMs=34.84
2026-03-10 12:16:16.037 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:16.037
2026-03-10 12:16:16.055 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.39
2026-03-10 12:16:16.060 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.55 | totalMs=22.55
2026-03-10 12:16:16.063 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:16.063
2026-03-10 12:16:16.095 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=28.78
2026-03-10 12:16:16.098 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=35.35 | totalMs=35.35
2026-03-10 12:16:16.099 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:16.099
2026-03-10 12:16:16.100 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-10 12:16:16.101 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.93 | totalMs=1.93
2026-03-10 12:16:16.101 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:16.101
2026-03-10 12:16:16.102 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-10 12:16:16.102 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.32 | totalMs=1.32
2026-03-10 12:16:22.930 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:16:22.930
2026-03-10 12:16:22.940 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-10 12:16:22.945 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-10 12:16:22.950 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-10 12:16:22.952 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-10 12:16:22.953 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-10 12:16:22.989 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=35.38
2026-03-10 12:16:22.989 | step 3 | route=IT_Ticket | empId=51415 | apiMs=59.08 | totalMs=59.08
2026-03-10 12:16:22.989 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:16:22.989
2026-03-10 12:16:22.991 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-10 12:16:22.992 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-10 12:16:22.994 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-10 12:16:22.994 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.70 | totalMs=4.70
2026-03-10 12:16:26.984 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:16:26.984
2026-03-10 12:16:27.038 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=53.41
2026-03-10 12:16:27.042 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=57.61 | totalMs=57.61
2026-03-10 12:16:27.511 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:16:27.511
2026-03-10 12:16:30.979 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:16:30.979
2026-03-10 12:16:30.993 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=13.87
2026-03-10 12:16:30.999 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=20.47 | totalMs=20.47
2026-03-10 12:16:31.003 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:16:31.003
2026-03-10 12:16:31.007 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-10 12:16:31.008 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-10 12:16:31.010 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-10 12:16:31.010 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.38 | totalMs=7.38
2026-03-10 12:16:34.498 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:16:34.498
2026-03-10 12:16:34.533 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.42
2026-03-10 12:16:34.537 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.35 | totalMs=38.35
2026-03-10 12:16:34.966 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:16:34.966
2026-03-10 12:16:41.190 | step 1 | route=Ticket_SPOC_Approve | empId=59911 | query called at=12:16:41.190
2026-03-10 12:16:41.212 | step 2 | route=Ticket_SPOC_Approve | empId=59911 | query=IT_TIcket_SPOCApp_Report | queryMs=21.62
2026-03-10 12:16:41.212 | step 3 | route=Ticket_SPOC_Approve | empId=59911 | apiMs=22.41 | totalMs=22.41
2026-03-10 12:16:41.926 | step 4 | route=pageRenderd | empId=59911 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:16:41.926
2026-03-10 12:16:53.412 | step 1 | route=DesignTicketReport | empId=59911 | query called at=12:16:53.412
2026-03-10 12:16:53.597 | step 2 | route=DesignTicketReport | empId=59911 | query=DesignTicket_Report_proc | queryMs=184.67
2026-03-10 12:16:53.598 | step 3 | route=DesignTicketReport | empId=59911 | apiMs=185.54 | totalMs=185.54
2026-03-10 12:16:54.190 | step 4 | route=pageRenderd | empId=59911 | Page=DESIGNER TICKET REPORT | page fully loaded at : 12:16:54.190
2026-03-10 12:16:56.199 | step 1 | route=DesignerTicket | empId=59911 | query called at=12:16:56.199
2026-03-10 12:16:56.215 | step 2 | route=DesignerTicket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=15.5
2026-03-10 12:16:56.215 | step 3 | route=DesignerTicket | empId=59911 | apiMs=16.32 | totalMs=16.32
2026-03-10 12:16:56.216 | step 1 | route=DesignerTicket | empId=59911 | query called at=12:16:56.216
2026-03-10 12:16:56.223 | step 2 | route=DesignerTicket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=6.96
2026-03-10 12:16:56.223 | step 3 | route=DesignerTicket | empId=59911 | apiMs=7.55 | totalMs=7.55
2026-03-10 12:16:56.224 | step 1 | route=DesignerTicket | empId=59911 | query called at=12:16:56.224
2026-03-10 12:16:56.237 | step 2 | route=DesignerTicket | empId=59911 | query=Desginer_Typeof_Works_Master_Proc | queryMs=13.11
2026-03-10 12:16:56.238 | step 3 | route=DesignerTicket | empId=59911 | apiMs=13.66 | totalMs=13.66
2026-03-10 12:16:58.147 | step 4 | route=pageRenderd | empId=59911 | Page=DESIGNER TICKET REPORT | page fully loaded at : 12:16:58.147
2026-03-10 12:24:09.837 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:24:09.837
2026-03-10 12:24:09.872 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=35.04
2026-03-10 12:24:09.874 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-10 12:24:09.876 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-10 12:24:09.877 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-10 12:24:09.899 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=21.9
2026-03-10 12:24:09.938 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=38.48
2026-03-10 12:24:09.939 | step 3 | route=IT_Ticket | empId=36643 | apiMs=101.92 | totalMs=101.92
2026-03-10 12:24:09.939 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:24:09.939
2026-03-10 12:24:09.956 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=16.88
2026-03-10 12:24:09.958 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-10 12:24:09.959 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-10 12:24:09.959 | step 3 | route=IT_Ticket | empId=36643 | apiMs=20.17 | totalMs=20.17
2026-03-10 12:24:24.925 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36643 | query called at=12:24:24.925
2026-03-10 12:24:25.064 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=138.44
2026-03-10 12:24:25.068 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36643 | apiMs=142.36 | totalMs=142.36
2026-03-10 12:24:26.453 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query called at=12:24:26.453
2026-03-10 12:24:26.464 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-03-10 12:24:26.468 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36643 | apiMs=15.12 | totalMs=15.12
2026-03-10 12:26:08.249 | step 5 | route=dashboard | empId=APM0008 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-10 12:28:12.071 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:28:12.071
2026-03-10 12:28:12.086 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=14.49
2026-03-10 12:28:12.094 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=7.8
2026-03-10 12:28:12.102 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-10 12:28:12.111 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-10 12:28:12.119 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=8.13
2026-03-10 12:28:12.162 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=42.94
2026-03-10 12:28:12.163 | step 3 | route=IT_Ticket | empId=36643 | apiMs=91.97 | totalMs=91.97
2026-03-10 12:28:12.163 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:28:12.163
2026-03-10 12:28:12.171 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=7.51
2026-03-10 12:28:12.179 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-10 12:28:12.188 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-10 12:28:12.188 | step 3 | route=IT_Ticket | empId=36643 | apiMs=24.80 | totalMs=24.80
2026-03-10 12:33:26.676 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:33:26.676
2026-03-10 12:33:26.711 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=34.32
2026-03-10 12:33:26.716 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-10 12:33:26.721 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-10 12:33:26.725 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-10 12:33:26.747 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=22.04
2026-03-10 12:33:26.784 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=36.1
2026-03-10 12:33:26.784 | step 3 | route=IT_Ticket | empId=36643 | apiMs=107.87 | totalMs=107.87
2026-03-10 12:33:26.784 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:33:26.784
2026-03-10 12:33:26.802 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=17.29
2026-03-10 12:33:26.803 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-10 12:33:26.805 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-10 12:33:26.805 | step 3 | route=IT_Ticket | empId=36643 | apiMs=20.38 | totalMs=20.38
2026-03-10 12:33:35.532 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36643 | query called at=12:33:35.532
2026-03-10 12:33:35.692 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=159.79
2026-03-10 12:33:35.696 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36643 | apiMs=164.11 | totalMs=164.11
2026-03-10 12:33:37.345 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query called at=12:33:37.345
2026-03-10 12:33:37.363 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=17.6
2026-03-10 12:33:37.363 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36643 | apiMs=18.34 | totalMs=18.34
2026-03-10 12:35:24.525 | step 1 | route=IT_TicketPost | empId=36643 | query called at=12:35:24.525
2026-03-10 12:35:24.537 | step 2 | route=IT_TicketPost | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=11.5
2026-03-10 12:35:24.538 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=12.50 | totalMs=12.50
2026-03-10 12:35:24.538 | step 1 | route=IT_TicketPost | empId=36643 | query called at=12:35:24.538
2026-03-10 12:35:24.565 | step 2 | route=IT_TicketPost | empId=36643 | query=IT_Ticket_Save_SPOC | queryMs=26.08
2026-03-10 12:35:24.567 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=28.70 | totalMs=28.70
2026-03-10 12:35:24.567 | step 1 | route=IT_TicketPost | empId=36643 | query called at=12:35:24.567
2026-03-10 12:35:24.596 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.72
2026-03-10 12:35:24.597 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=29.43 | totalMs=29.43
2026-03-10 12:35:24.817 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:35:24.817
2026-03-10 12:35:24.828 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-10 12:35:24.830 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-10 12:35:24.831 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-10 12:35:24.833 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-10 12:35:24.834 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-10 12:35:24.872 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=37.01
2026-03-10 12:35:24.872 | step 3 | route=IT_Ticket | empId=36643 | apiMs=54.89 | totalMs=54.89
2026-03-10 12:35:24.873 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:35:24.873
2026-03-10 12:35:24.874 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-10 12:35:24.876 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-10 12:35:24.877 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-10 12:35:24.877 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.84 | totalMs=4.84
2026-03-10 12:35:32.780 | step 1 | route=IT_Ticket_Report | empId=36643 | query called at=12:35:32.780
2026-03-10 12:35:32.992 | step 2 | route=IT_Ticket_Report | empId=36643 | query=kpi_it_ticket_report_page_proc | queryMs=211.22
2026-03-10 12:35:32.996 | step 3 | route=IT_Ticket_Report | empId=36643 | apiMs=215.68 | totalMs=215.68
2026-03-10 12:35:33.428 | step 4 | route=pageRenderd | empId=36643 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:35:33.428
2026-03-10 12:40:24.625 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:40:24.625
2026-03-10 12:50:33.139 | step 1 | route=IT_Ticket | empId=37711 | query called at=12:50:33.139
2026-03-10 12:50:33.177 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=37.3
2026-03-10 12:50:33.182 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-10 12:50:33.187 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-10 12:50:33.191 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-10 12:50:33.214 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_it_Ticket_Details | queryMs=22.04
2026-03-10 12:50:33.253 | step 2 | route=IT_Ticket | empId=37711 | query=VMS_Comp_login_proc | queryMs=39.34
2026-03-10 12:50:33.254 | step 3 | route=IT_Ticket | empId=37711 | apiMs=114.42 | totalMs=114.42
2026-03-10 12:50:33.254 | step 1 | route=IT_Ticket | empId=37711 | query called at=12:50:33.254
2026-03-10 12:50:33.272 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=17.29
2026-03-10 12:50:33.273 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-10 12:50:33.274 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-10 12:50:33.275 | step 3 | route=IT_Ticket | empId=37711 | apiMs=20.57 | totalMs=20.57
2026-03-10 12:50:46.242 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=12:50:46.242
2026-03-10 12:50:46.292 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=49.81
2026-03-10 12:50:46.293 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=50.70 | totalMs=50.70
2026-03-10 12:50:46.974 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:50:46.974
2026-03-10 12:51:17.147 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:51:17.147
2026-03-10 12:51:17.162 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=14.93
2026-03-10 12:51:17.163 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=15.74 | totalMs=15.74
2026-03-10 12:51:17.705 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:51:17.705
2026-03-10 12:51:25.357 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=12:51:25.357
2026-03-10 12:51:25.421 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=63.59
2026-03-10 12:51:25.437 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=80.69 | totalMs=80.69
2026-03-10 12:51:25.441 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=12:51:25.441
2026-03-10 12:51:25.494 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=50.55
2026-03-10 12:51:25.503 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.64
2026-03-10 12:51:25.512 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.37
2026-03-10 12:51:25.512 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=71.75 | totalMs=71.75
2026-03-10 12:51:29.571 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:51:29.571
2026-03-10 12:51:29.602 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=29.71
2026-03-10 12:51:29.606 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=34.41 | totalMs=34.41
2026-03-10 12:51:30.106 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:51:30.106
2026-03-10 12:53:58.091 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:53:58.091
2026-03-10 12:53:58.139 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=47.61
2026-03-10 12:53:58.144 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=1.36
2026-03-10 12:53:58.146 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=55.51 | totalMs=55.51
2026-03-10 12:53:58.147 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:53:58.147
2026-03-10 12:53:58.168 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.99
2026-03-10 12:53:58.169 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-10 12:53:58.171 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-10 12:53:58.171 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=24.20 | totalMs=24.20
2026-03-10 12:53:58.171 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:53:58.171
2026-03-10 12:53:58.173 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-10 12:53:58.174 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-10 12:53:58.175 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-10 12:53:58.175 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=4.03 | totalMs=4.03
2026-03-10 12:53:58.450 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=12:53:58.450
2026-03-10 12:53:58.472 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=21.7
2026-03-10 12:53:58.473 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=22.38 | totalMs=22.38
2026-03-10 12:53:59.533 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:53:59.533
2026-03-10 13:05:51.865 | step 1 | route=IT_Ticket | empId=48836 | query called at=13:05:51.865
2026-03-10 13:05:51.888 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=22.76
2026-03-10 13:05:51.893 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-10 13:05:51.897 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-10 13:05:51.901 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-10 13:05:51.914 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=12.36
2026-03-10 13:05:51.933 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=19.03
2026-03-10 13:05:51.934 | step 3 | route=IT_Ticket | empId=48836 | apiMs=68.71 | totalMs=68.71
2026-03-10 13:05:51.934 | step 1 | route=IT_Ticket | empId=48836 | query called at=13:05:51.934
2026-03-10 13:05:51.944 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=9.84
2026-03-10 13:05:51.945 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-10 13:05:51.946 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-10 13:05:51.947 | step 3 | route=IT_Ticket | empId=48836 | apiMs=12.47 | totalMs=12.47
2026-03-10 13:06:13.275 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=13:06:13.275
2026-03-10 13:06:13.589 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=313.23
2026-03-10 13:06:13.592 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=317.72 | totalMs=317.72
2026-03-10 13:06:16.337 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=13:06:16.337
2026-03-10 13:06:16.359 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=22.48
2026-03-10 13:06:16.363 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=26.16 | totalMs=26.16
2026-03-10 13:07:19.666 | step 1 | route=IT_TicketPost | empId=48836 | query called at=13:07:19.666
2026-03-10 13:07:19.682 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=15.12
2026-03-10 13:07:19.682 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=15.95 | totalMs=15.95
2026-03-10 13:07:19.682 | step 1 | route=IT_TicketPost | empId=48836 | query called at=13:07:19.682
2026-03-10 13:07:19.718 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=35.47
2026-03-10 13:07:19.731 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=48.22 | totalMs=48.22
2026-03-10 13:07:19.731 | step 1 | route=IT_TicketPost | empId=48836 | query called at=13:07:19.731
2026-03-10 13:07:19.739 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-03-10 13:07:19.740 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=8.71 | totalMs=8.71
2026-03-10 13:07:23.833 | step 1 | route=IT_Ticket | empId=48836 | query called at=13:07:23.833
2026-03-10 13:07:23.843 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-10 13:07:23.848 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-10 13:07:23.853 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-10 13:07:23.854 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-10 13:07:23.856 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-10 13:07:23.893 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=37.11
2026-03-10 13:07:23.893 | step 3 | route=IT_Ticket | empId=48836 | apiMs=60.84 | totalMs=60.84
2026-03-10 13:07:23.894 | step 1 | route=IT_Ticket | empId=48836 | query called at=13:07:23.894
2026-03-10 13:07:23.896 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-10 13:07:23.897 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-10 13:07:23.898 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-10 13:07:23.899 | step 3 | route=IT_Ticket | empId=48836 | apiMs=4.73 | totalMs=4.73
2026-03-10 13:18:26.988 | step 1 | route=IT_Ticket | empId=31583 | query called at=13:18:26.988
2026-03-10 13:18:27.021 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=33.24
2026-03-10 13:18:27.023 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-10 13:18:27.025 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-10 13:18:27.026 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-10 13:18:27.048 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_it_Ticket_Details | queryMs=21.25
2026-03-10 13:18:27.085 | step 2 | route=IT_Ticket | empId=31583 | query=VMS_Comp_login_proc | queryMs=36.94
2026-03-10 13:18:27.085 | step 3 | route=IT_Ticket | empId=31583 | apiMs=97.57 | totalMs=97.57
2026-03-10 13:18:27.086 | step 1 | route=IT_Ticket | empId=31583 | query called at=13:18:27.086
2026-03-10 13:18:27.103 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=17.51
2026-03-10 13:18:27.105 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-10 13:18:27.106 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-10 13:18:27.106 | step 3 | route=IT_Ticket | empId=31583 | apiMs=20.72 | totalMs=20.72
2026-03-10 13:18:33.760 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31583 | query called at=13:18:33.760
2026-03-10 13:18:33.942 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=181.43
2026-03-10 13:18:33.946 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31583 | apiMs=185.84 | totalMs=185.84
2026-03-10 13:18:35.390 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31583 | query called at=13:18:35.390
2026-03-10 13:18:35.401 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-10 13:18:35.405 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31583 | apiMs=14.88 | totalMs=14.88
2026-03-10 13:19:12.098 | step 1 | route=IT_TicketPost | empId=31583 | query called at=13:19:12.098
2026-03-10 13:19:12.114 | step 2 | route=IT_TicketPost | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=16.08
2026-03-10 13:19:12.118 | step 3 | route=IT_TicketPost | empId=31583 | apiMs=20.75 | totalMs=20.75
2026-03-10 13:19:12.122 | step 1 | route=IT_TicketPost | empId=31583 | query called at=13:19:12.122
2026-03-10 13:19:12.176 | step 2 | route=IT_TicketPost | empId=31583 | query=IT_Ticket_Save_SPOC | queryMs=50.28
2026-03-10 13:19:12.189 | step 3 | route=IT_TicketPost | empId=31583 | apiMs=66.88 | totalMs=66.88
2026-03-10 13:19:12.189 | step 1 | route=IT_TicketPost | empId=31583 | query called at=13:19:12.189
2026-03-10 13:19:12.198 | step 2 | route=IT_TicketPost | empId=31583 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.12
2026-03-10 13:19:12.198 | step 3 | route=IT_TicketPost | empId=31583 | apiMs=8.83 | totalMs=8.83
2026-03-10 13:19:12.199 | step 1 | route=IT_TicketPost | empId=31583 | query called at=13:19:12.199
2026-03-10 13:19:12.206 | step 2 | route=IT_TicketPost | empId=31583 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.57
2026-03-10 13:19:12.207 | step 3 | route=IT_TicketPost | empId=31583 | apiMs=8.13 | totalMs=8.13
2026-03-10 13:19:17.075 | step 1 | route=IT_Ticket | empId=31583 | query called at=13:19:17.075
2026-03-10 13:19:17.085 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-10 13:19:17.091 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-10 13:19:17.095 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-10 13:19:17.097 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-10 13:19:17.098 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-10 13:19:17.130 | step 2 | route=IT_Ticket | empId=31583 | query=VMS_Comp_login_proc | queryMs=31.41
2026-03-10 13:19:17.130 | step 3 | route=IT_Ticket | empId=31583 | apiMs=55.02 | totalMs=55.02
2026-03-10 13:19:17.131 | step 1 | route=IT_Ticket | empId=31583 | query called at=13:19:17.131
2026-03-10 13:19:17.132 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-10 13:19:17.134 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-10 13:19:17.135 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-10 13:19:17.135 | step 3 | route=IT_Ticket | empId=31583 | apiMs=4.65 | totalMs=4.65
2026-03-10 13:19:51.382 | step 1 | route=Ticket_SPOC_Approve | empId=300 | query called at=13:19:51.382
2026-03-10 13:19:51.420 | step 2 | route=Ticket_SPOC_Approve | empId=300 | query=IT_TIcket_SPOCApp_Report | queryMs=37.67
2026-03-10 13:19:51.420 | step 3 | route=Ticket_SPOC_Approve | empId=300 | apiMs=38.58 | totalMs=38.58
2026-03-10 13:19:51.782 | step 4 | route=pageRenderd | empId=300 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:19:51.782
2026-03-10 13:41:13.052 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:41:13.052
2026-03-10 13:41:13.087 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=33.87
2026-03-10 13:41:13.088 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-10 13:41:13.090 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-10 13:41:13.091 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-10 13:41:13.107 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=15.34
2026-03-10 13:41:13.132 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=25.13
2026-03-10 13:41:13.133 | step 3 | route=IT_Ticket | empId=21248 | apiMs=80.01 | totalMs=80.01
2026-03-10 13:41:13.133 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:41:13.133
2026-03-10 13:41:13.146 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=12.61
2026-03-10 13:41:13.147 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-10 13:41:13.148 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-10 13:41:13.148 | step 3 | route=IT_Ticket | empId=21248 | apiMs=15.53 | totalMs=15.53
2026-03-10 13:41:30.539 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=13:41:30.539
2026-03-10 13:41:30.849 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=309.84
2026-03-10 13:41:30.850 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=310.84 | totalMs=310.84
2026-03-10 13:41:33.072 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=13:41:33.072
2026-03-10 13:41:33.084 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.89
2026-03-10 13:41:33.088 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=16.43 | totalMs=16.43
2026-03-10 13:42:26.142 | step 1 | route=IT_TicketPost | empId=21248 | query called at=13:42:26.142
2026-03-10 13:42:26.154 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-03-10 13:42:26.158 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=15.85 | totalMs=15.85
2026-03-10 13:42:26.161 | step 1 | route=IT_TicketPost | empId=21248 | query called at=13:42:26.161
2026-03-10 13:42:26.177 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=12.01
2026-03-10 13:42:26.179 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=17.67 | totalMs=17.67
2026-03-10 13:42:26.179 | step 1 | route=IT_TicketPost | empId=21248 | query called at=13:42:26.179
2026-03-10 13:42:26.207 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.45
2026-03-10 13:42:26.208 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=28.21 | totalMs=28.21
2026-03-10 13:42:28.530 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:42:28.530
2026-03-10 13:42:28.540 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-10 13:42:28.545 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-10 13:42:28.549 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-10 13:42:28.551 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-10 13:42:28.552 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-10 13:42:28.586 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=33.28
2026-03-10 13:42:28.586 | step 3 | route=IT_Ticket | empId=21248 | apiMs=56.64 | totalMs=56.64
2026-03-10 13:42:28.587 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:42:28.587
2026-03-10 13:42:28.588 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-10 13:42:28.590 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-10 13:42:28.591 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-10 13:42:28.591 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.39 | totalMs=4.39
2026-03-10 13:54:07.971 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=13:54:07.971
2026-03-10 13:54:08.028 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.55
2026-03-10 13:54:08.029 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=57.47 | totalMs=57.47
2026-03-10 13:54:08.586 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:54:08.586
2026-03-10 13:54:20.737 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=13:54:20.737
2026-03-10 13:54:20.825 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=87.9
2026-03-10 13:54:20.841 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=104.73 | totalMs=104.73
2026-03-10 13:54:20.845 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=13:54:20.845
2026-03-10 13:54:20.854 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.08
2026-03-10 13:54:20.863 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8
2026-03-10 13:54:20.871 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.07
2026-03-10 13:54:20.871 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=26.42 | totalMs=26.42
2026-03-10 13:54:23.612 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=13:54:23.612
2026-03-10 13:54:23.646 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.21
2026-03-10 13:54:23.650 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.08 | totalMs=38.08
2026-03-10 13:54:24.256 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:54:24.256
2026-03-10 14:07:59.011 | step 1 | route=IT_Ticket | empId=44817 | query called at=14:07:59.011
2026-03-10 14:07:59.046 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=34.37
2026-03-10 14:07:59.052 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-10 14:07:59.057 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-10 14:07:59.061 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-10 14:07:59.084 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=22.12
2026-03-10 14:07:59.121 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=36.86
2026-03-10 14:07:59.121 | step 3 | route=IT_Ticket | empId=44817 | apiMs=109.84 | totalMs=109.84
2026-03-10 14:07:59.122 | step 1 | route=IT_Ticket | empId=44817 | query called at=14:07:59.122
2026-03-10 14:07:59.132 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=10.13
2026-03-10 14:07:59.133 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-10 14:07:59.135 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-10 14:07:59.135 | step 3 | route=IT_Ticket | empId=44817 | apiMs=13.27 | totalMs=13.27
2026-03-10 14:08:06.711 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=14:08:06.711
2026-03-10 14:08:06.786 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=74.44
2026-03-10 14:08:06.787 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=75.39 | totalMs=75.39
2026-03-10 14:08:08.384 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=14:08:08.384
2026-03-10 14:08:08.396 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=11.88
2026-03-10 14:08:08.400 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=16.09 | totalMs=16.09
2026-03-10 14:11:13.897 | step 1 | route=IT_TicketPost | empId=44817 | query called at=14:11:13.897
2026-03-10 14:11:13.925 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=28.15
2026-03-10 14:11:13.929 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=32.22 | totalMs=32.22
2026-03-10 14:11:13.932 | step 1 | route=IT_TicketPost | empId=44817 | query called at=14:11:13.932
2026-03-10 14:11:13.960 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=24.83
2026-03-10 14:11:13.963 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=30.35 | totalMs=30.35
2026-03-10 14:11:13.963 | step 1 | route=IT_TicketPost | empId=44817 | query called at=14:11:13.963
2026-03-10 14:11:13.985 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.28
2026-03-10 14:11:13.985 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=22.18 | totalMs=22.18
2026-03-10 14:11:19.958 | step 1 | route=IT_Ticket | empId=44817 | query called at=14:11:19.958
2026-03-10 14:11:19.969 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-10 14:11:19.973 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-10 14:11:19.978 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-10 14:11:19.979 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-10 14:11:20.001 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=21.66
2026-03-10 14:11:20.039 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=37.46
2026-03-10 14:11:20.039 | step 3 | route=IT_Ticket | empId=44817 | apiMs=81.31 | totalMs=81.31
2026-03-10 14:11:20.040 | step 1 | route=IT_Ticket | empId=44817 | query called at=14:11:20.040
2026-03-10 14:11:20.058 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=17.28
2026-03-10 14:11:20.059 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-10 14:11:20.060 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-10 14:11:20.061 | step 3 | route=IT_Ticket | empId=44817 | apiMs=20.60 | totalMs=20.60
2026-03-10 14:12:38.879 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:12:38.879
2026-03-10 14:12:38.917 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=37.33
2026-03-10 14:12:38.917 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=38.25 | totalMs=38.25
2026-03-10 14:12:39.246 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:12:39.246
2026-03-10 14:20:19.684 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=14:20:19.684
2026-03-10 14:20:19.836 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=151.84
2026-03-10 14:20:19.842 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=157.91 | totalMs=157.91
2026-03-10 14:20:21.207 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=14:20:21.207
2026-03-10 14:20:21.220 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=12.38
2026-03-10 14:20:21.224 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=16.38 | totalMs=16.38
2026-03-10 14:21:05.039 | step 1 | route=IT_TicketPost | empId=44817 | query called at=14:21:05.039
2026-03-10 14:21:05.050 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-03-10 14:21:05.054 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=15.90 | totalMs=15.90
2026-03-10 14:21:05.058 | step 1 | route=IT_TicketPost | empId=44817 | query called at=14:21:05.058
2026-03-10 14:21:05.072 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=11.36
2026-03-10 14:21:05.074 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=16.46 | totalMs=16.46
2026-03-10 14:21:05.075 | step 1 | route=IT_TicketPost | empId=44817 | query called at=14:21:05.075
2026-03-10 14:21:05.077 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-10 14:21:05.077 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.11 | totalMs=2.11
2026-03-10 14:21:07.976 | step 1 | route=IT_Ticket | empId=44817 | query called at=14:21:07.976
2026-03-10 14:21:08.008 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=31.92
2026-03-10 14:21:08.024 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=15.35
2026-03-10 14:21:08.025 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-10 14:21:08.027 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-10 14:21:08.050 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=22.96
2026-03-10 14:21:08.089 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=37.97
2026-03-10 14:21:08.089 | step 3 | route=IT_Ticket | empId=44817 | apiMs=113.03 | totalMs=113.03
2026-03-10 14:21:08.090 | step 1 | route=IT_Ticket | empId=44817 | query called at=14:21:08.090
2026-03-10 14:21:08.107 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=17.03
2026-03-10 14:21:08.108 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-10 14:21:08.110 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-10 14:21:08.110 | step 3 | route=IT_Ticket | empId=44817 | apiMs=20.42 | totalMs=20.42
2026-03-10 14:22:07.687 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=14:22:07.687
2026-03-10 14:22:07.726 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=38.33
2026-03-10 14:22:07.726 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=39.23 | totalMs=39.23
2026-03-10 14:22:08.165 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:22:08.165
2026-03-10 14:27:27.401 | step 1 | route=IT_Ticket | empId=39891 | query called at=14:27:27.401
2026-03-10 14:27:27.425 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=24
2026-03-10 14:27:27.427 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-10 14:27:27.428 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-10 14:27:27.429 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-10 14:27:27.443 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=13.76
2026-03-10 14:27:27.468 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=24.82
2026-03-10 14:27:27.469 | step 3 | route=IT_Ticket | empId=39891 | apiMs=67.85 | totalMs=67.85
2026-03-10 14:27:27.469 | step 1 | route=IT_Ticket | empId=39891 | query called at=14:27:27.469
2026-03-10 14:27:27.481 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=11.31
2026-03-10 14:27:27.482 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-10 14:27:27.483 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-10 14:27:27.484 | step 3 | route=IT_Ticket | empId=39891 | apiMs=14.44 | totalMs=14.44
2026-03-10 14:27:46.604 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39891 | query called at=14:27:46.604
2026-03-10 14:27:46.869 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=263.66
2026-03-10 14:27:46.872 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39891 | apiMs=268.32 | totalMs=268.32
2026-03-10 14:27:49.994 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query called at=14:27:49.994
2026-03-10 14:27:50.036 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=41.29
2026-03-10 14:27:50.040 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39891 | apiMs=45.62 | totalMs=45.62
2026-03-10 14:28:40.773 | step 1 | route=IT_TicketPost | empId=39891 | query called at=14:28:40.773
2026-03-10 14:28:40.784 | step 2 | route=IT_TicketPost | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-10 14:28:40.784 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=11.29 | totalMs=11.29
2026-03-10 14:28:40.785 | step 1 | route=IT_TicketPost | empId=39891 | query called at=14:28:40.785
2026-03-10 14:28:40.806 | step 2 | route=IT_TicketPost | empId=39891 | query=IT_Ticket_Save_SPOC | queryMs=20.85
2026-03-10 14:28:40.807 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=22.90 | totalMs=22.90
2026-03-10 14:28:40.808 | step 1 | route=IT_TicketPost | empId=39891 | query called at=14:28:40.808
2026-03-10 14:28:40.810 | step 2 | route=IT_TicketPost | empId=39891 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-10 14:28:40.810 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=2.10 | totalMs=2.10
2026-03-10 14:28:40.810 | step 1 | route=IT_TicketPost | empId=39891 | query called at=14:28:40.810
2026-03-10 14:28:40.812 | step 2 | route=IT_TicketPost | empId=39891 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-10 14:28:40.812 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=1.76 | totalMs=1.76
2026-03-10 14:28:41.060 | step 1 | route=IT_Ticket | empId=39891 | query called at=14:28:41.060
2026-03-10 14:28:41.070 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-10 14:28:41.071 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-10 14:28:41.073 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-10 14:28:41.074 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-10 14:28:41.075 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-10 14:28:41.109 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=33.31
2026-03-10 14:28:41.109 | step 3 | route=IT_Ticket | empId=39891 | apiMs=49.64 | totalMs=49.64
2026-03-10 14:28:41.110 | step 1 | route=IT_Ticket | empId=39891 | query called at=14:28:41.110
2026-03-10 14:28:41.111 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-10 14:28:41.112 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-10 14:28:41.114 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-10 14:28:41.114 | step 3 | route=IT_Ticket | empId=39891 | apiMs=4.27 | totalMs=4.27
2026-03-10 14:30:05.984 | step 1 | route=IT_Ticket | empId=50294 | query called at=14:30:05.984
2026-03-10 14:30:05.994 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-10 14:30:05.999 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-10 14:30:06.004 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-10 14:30:06.005 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-10 14:30:06.007 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-10 14:30:06.040 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=33.13
2026-03-10 14:30:06.040 | step 3 | route=IT_Ticket | empId=50294 | apiMs=56.53 | totalMs=56.53
2026-03-10 14:30:06.041 | step 1 | route=IT_Ticket | empId=50294 | query called at=14:30:06.041
2026-03-10 14:30:06.043 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-10 14:30:06.044 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-10 14:30:06.045 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-10 14:30:06.046 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.70 | totalMs=4.70
2026-03-10 14:33:39.309 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=14:33:39.309
2026-03-10 14:33:39.487 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=177.62
2026-03-10 14:33:39.491 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=182.02 | totalMs=182.02
2026-03-10 14:33:42.525 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=14:33:42.525
2026-03-10 14:33:42.537 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=11.7
2026-03-10 14:33:42.541 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=16.19 | totalMs=16.19
2026-03-10 14:47:15.291 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=14:47:15.291
2026-03-10 14:47:15.354 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=62.19
2026-03-10 14:47:15.355 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=63.24 | totalMs=63.24
2026-03-10 14:47:16.105 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:47:16.105
2026-03-10 14:47:22.037 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=14:47:22.037
2026-03-10 14:47:22.063 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=24.36
2026-03-10 14:47:22.074 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=3.83
2026-03-10 14:47:22.081 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=43.30 | totalMs=43.30
2026-03-10 14:47:22.084 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=14:47:22.084
2026-03-10 14:47:22.087 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.09
2026-03-10 14:47:22.090 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.61
2026-03-10 14:47:22.159 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=67.89
2026-03-10 14:47:22.159 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=74.99 | totalMs=74.99
2026-03-10 14:48:18.097 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=14:48:18.097
2026-03-10 14:48:18.100 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.67
2026-03-10 14:48:18.107 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.77
2026-03-10 14:48:18.112 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.94
2026-03-10 14:48:18.115 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=18.30 | totalMs=18.30
2026-03-10 14:48:20.486 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=14:48:20.486
2026-03-10 14:48:20.505 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=18.97
2026-03-10 14:48:20.506 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=19.98 | totalMs=19.98
2026-03-10 14:48:21.311 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:48:21.311
2026-03-10 14:58:59.327 | step 1 | route=IT_Ticket | empId=41332 | query called at=14:58:59.327
2026-03-10 14:58:59.402 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=73.89
2026-03-10 14:58:59.405 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=3.24
2026-03-10 14:58:59.410 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=4.08
2026-03-10 14:58:59.413 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=2.88
2026-03-10 14:58:59.436 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=22.94
2026-03-10 14:58:59.475 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=38.46
2026-03-10 14:58:59.475 | step 3 | route=IT_Ticket | empId=41332 | apiMs=147.98 | totalMs=147.98
2026-03-10 14:58:59.476 | step 1 | route=IT_Ticket | empId=41332 | query called at=14:58:59.476
2026-03-10 14:58:59.494 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=17.49
2026-03-10 14:58:59.495 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-10 14:58:59.497 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-10 14:58:59.497 | step 3 | route=IT_Ticket | empId=41332 | apiMs=21.37 | totalMs=21.37
2026-03-10 14:59:05.181 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=14:59:05.181
2026-03-10 14:59:05.486 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=304.24
2026-03-10 14:59:05.490 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=309.33 | totalMs=309.33
2026-03-10 14:59:07.882 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=14:59:07.882
2026-03-10 14:59:07.895 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=12.67
2026-03-10 14:59:07.900 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=17.49 | totalMs=17.49
2026-03-10 14:59:22.482 | step 1 | route=IT_Ticket | empId=50294 | query called at=14:59:22.482
2026-03-10 14:59:22.494 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-03-10 14:59:22.497 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=2.53
2026-03-10 14:59:22.500 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=2.49
2026-03-10 14:59:22.503 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=2.36
2026-03-10 14:59:22.505 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-10 14:59:22.602 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=97.04
2026-03-10 14:59:22.602 | step 3 | route=IT_Ticket | empId=50294 | apiMs=119.83 | totalMs=119.83
2026-03-10 14:59:22.603 | step 1 | route=IT_Ticket | empId=50294 | query called at=14:59:22.603
2026-03-10 14:59:22.654 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=50.65
2026-03-10 14:59:22.721 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=67.36
2026-03-10 14:59:22.773 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=51.55
2026-03-10 14:59:22.774 | step 3 | route=IT_Ticket | empId=50294 | apiMs=171.07 | totalMs=171.07
2026-03-10 14:59:38.065 | step 1 | route=IT_TicketPost | empId=41332 | query called at=14:59:38.065
2026-03-10 14:59:38.077 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-03-10 14:59:38.081 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=15.60 | totalMs=15.60
2026-03-10 14:59:38.085 | step 1 | route=IT_TicketPost | empId=41332 | query called at=14:59:38.085
2026-03-10 14:59:38.130 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=41.94
2026-03-10 14:59:38.145 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=60.39 | totalMs=60.39
2026-03-10 14:59:38.145 | step 1 | route=IT_TicketPost | empId=41332 | query called at=14:59:38.145
2026-03-10 14:59:38.149 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.75
2026-03-10 14:59:38.149 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=3.48 | totalMs=3.48
2026-03-10 14:59:40.849 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=14:59:40.849
2026-03-10 14:59:41.074 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=224.17
2026-03-10 14:59:41.074 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=225.07 | totalMs=225.07
2026-03-10 14:59:42.188 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=14:59:42.188
2026-03-10 14:59:42.199 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-03-10 14:59:42.203 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=15.44 | totalMs=15.44
2026-03-10 14:59:50.750 | step 1 | route=IT_Ticket | empId=41332 | query called at=14:59:50.750
2026-03-10 14:59:50.793 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=42.42
2026-03-10 14:59:50.798 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=2.01
2026-03-10 14:59:50.803 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-10 14:59:50.809 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.82
2026-03-10 14:59:50.810 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.5
2026-03-10 14:59:50.829 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=18.47
2026-03-10 14:59:50.829 | step 3 | route=IT_Ticket | empId=41332 | apiMs=79.87 | totalMs=79.87
2026-03-10 14:59:50.830 | step 1 | route=IT_Ticket | empId=41332 | query called at=14:59:50.830
2026-03-10 14:59:50.832 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-03-10 14:59:50.834 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-03-10 14:59:50.836 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.74
2026-03-10 14:59:50.836 | step 3 | route=IT_Ticket | empId=41332 | apiMs=6.11 | totalMs=6.11
2026-03-10 15:00:37.394 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:00:37.394
2026-03-10 15:00:37.412 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=17.63
2026-03-10 15:00:37.419 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=24.34 | totalMs=24.34
2026-03-10 15:00:37.422 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:00:37.422
2026-03-10 15:00:37.550 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=124.02
2026-03-10 15:00:37.650 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=227.53 | totalMs=227.53
2026-03-10 15:00:37.650 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:00:37.650
2026-03-10 15:00:37.659 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.46
2026-03-10 15:00:37.659 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=9.22 | totalMs=9.22
2026-03-10 15:00:37.660 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:00:37.660
2026-03-10 15:00:37.668 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.71
2026-03-10 15:00:37.668 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=8.28 | totalMs=8.28
2026-03-10 15:00:39.988 | step 1 | route=IT_Ticket | empId=50294 | query called at=15:00:39.988
2026-03-10 15:00:40.004 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=15.79
2026-03-10 15:00:40.016 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=8.3
2026-03-10 15:00:40.025 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=5.41
2026-03-10 15:00:40.033 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=7.74
2026-03-10 15:00:40.042 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=7.9
2026-03-10 15:00:40.084 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=41.78
2026-03-10 15:00:40.084 | step 3 | route=IT_Ticket | empId=50294 | apiMs=95.99 | totalMs=95.99
2026-03-10 15:00:40.085 | step 1 | route=IT_Ticket | empId=50294 | query called at=15:00:40.085
2026-03-10 15:00:40.092 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=7.42
2026-03-10 15:00:40.101 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-03-10 15:00:40.109 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-03-10 15:00:40.109 | step 3 | route=IT_Ticket | empId=50294 | apiMs=24.85 | totalMs=24.85
2026-03-10 15:02:04.882 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=15:02:04.882
2026-03-10 15:02:04.978 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=95.28
2026-03-10 15:02:04.983 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=100.02 | totalMs=100.02
2026-03-10 15:02:06.326 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:02:06.326
2026-03-10 15:02:13.749 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=15:02:13.749
2026-03-10 15:02:13.810 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=59.79
2026-03-10 15:02:13.819 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=69.21 | totalMs=69.21
2026-03-10 15:02:13.822 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=15:02:13.822
2026-03-10 15:02:13.828 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.68
2026-03-10 15:02:13.830 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-10 15:02:13.832 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-10 15:02:13.832 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=10.36 | totalMs=10.36
2026-03-10 15:02:29.093 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=15:02:29.093
2026-03-10 15:02:29.108 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=14.54
2026-03-10 15:02:29.111 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=18.51 | totalMs=18.51
2026-03-10 15:03:35.537 | step 1 | route=IT_Ticket | empId=60438 | query called at=15:03:35.537
2026-03-10 15:03:35.549 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-03-10 15:03:35.556 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=3.49
2026-03-10 15:03:35.561 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-10 15:03:35.567 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=2.3
2026-03-10 15:03:35.569 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=2.08
2026-03-10 15:03:35.598 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=28.34
2026-03-10 15:03:35.598 | step 3 | route=IT_Ticket | empId=60438 | apiMs=60.93 | totalMs=60.93
2026-03-10 15:03:35.598 | step 1 | route=IT_Ticket | empId=60438 | query called at=15:03:35.598
2026-03-10 15:03:35.600 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-10 15:03:35.602 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-10 15:03:35.604 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-10 15:03:35.604 | step 3 | route=IT_Ticket | empId=60438 | apiMs=5.63 | totalMs=5.63
2026-03-10 15:03:42.199 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=15:03:42.199
2026-03-10 15:03:42.257 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=58.18
2026-03-10 15:03:42.261 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=62.66 | totalMs=62.66
2026-03-10 15:03:45.027 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=15:03:45.027
2026-03-10 15:03:45.039 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.61
2026-03-10 15:03:45.043 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=16.22 | totalMs=16.22
2026-03-10 15:04:27.018 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:04:27.018
2026-03-10 15:04:27.031 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=12.52
2026-03-10 15:04:27.035 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=16.93 | totalMs=16.93
2026-03-10 15:04:27.039 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:04:27.039
2026-03-10 15:04:27.102 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=60.49
2026-03-10 15:04:27.106 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=67.44 | totalMs=67.44
2026-03-10 15:04:27.106 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:04:27.106
2026-03-10 15:04:27.109 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.45
2026-03-10 15:04:27.110 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=3.32 | totalMs=3.32
2026-03-10 15:04:27.110 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:04:27.110
2026-03-10 15:04:27.113 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-03-10 15:04:27.113 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.63 | totalMs=2.63
2026-03-10 15:04:27.380 | step 1 | route=IT_Ticket | empId=60438 | query called at=15:04:27.380
2026-03-10 15:04:27.391 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-03-10 15:04:27.421 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=29.55
2026-03-10 15:04:27.424 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=2.72
2026-03-10 15:04:27.427 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=2.68
2026-03-10 15:04:27.461 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=33.51
2026-03-10 15:04:27.482 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=20.88
2026-03-10 15:04:27.483 | step 3 | route=IT_Ticket | empId=60438 | apiMs=103.11 | totalMs=103.11
2026-03-10 15:04:27.483 | step 1 | route=IT_Ticket | empId=60438 | query called at=15:04:27.483
2026-03-10 15:04:27.485 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-10 15:04:27.488 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=2.82
2026-03-10 15:04:27.523 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=34.08
2026-03-10 15:04:27.525 | step 3 | route=IT_Ticket | empId=60438 | apiMs=42.09 | totalMs=42.09
2026-03-10 15:04:36.438 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=15:04:36.438
2026-03-10 15:04:36.496 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=58.01
2026-03-10 15:04:36.500 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=62.41 | totalMs=62.41
2026-03-10 15:04:38.807 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=15:04:38.807
2026-03-10 15:04:38.830 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=22.64
2026-03-10 15:04:38.834 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=26.67 | totalMs=26.67
2026-03-10 15:04:51.488 | step 1 | route=IT_Ticket | empId=65224 | query called at=15:04:51.488
2026-03-10 15:04:51.501 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=11.49
2026-03-10 15:04:51.503 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=2.08
2026-03-10 15:04:51.505 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.89
2026-03-10 15:04:51.507 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.83
2026-03-10 15:04:51.510 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=1.99
2026-03-10 15:04:51.545 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=34.6
2026-03-10 15:04:51.545 | step 3 | route=IT_Ticket | empId=65224 | apiMs=56.50 | totalMs=56.50
2026-03-10 15:04:51.545 | step 1 | route=IT_Ticket | empId=65224 | query called at=15:04:51.545
2026-03-10 15:04:51.548 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=2.28
2026-03-10 15:04:51.550 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=2.15
2026-03-10 15:04:51.553 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=2.45
2026-03-10 15:04:51.554 | step 3 | route=IT_Ticket | empId=65224 | apiMs=8.08 | totalMs=8.08
2026-03-10 15:05:03.285 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:05:03.285
2026-03-10 15:05:03.297 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=12.14
2026-03-10 15:05:03.298 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=13.08 | totalMs=13.08
2026-03-10 15:05:03.298 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:05:03.298
2026-03-10 15:05:03.315 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=16.65
2026-03-10 15:05:03.319 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=21.11 | totalMs=21.11
2026-03-10 15:05:03.320 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:05:03.320
2026-03-10 15:05:03.323 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.03
2026-03-10 15:05:03.323 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=3.72 | totalMs=3.72
2026-03-10 15:05:03.324 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:05:03.324
2026-03-10 15:05:03.325 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-10 15:05:03.326 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.92 | totalMs=1.92
2026-03-10 15:05:03.850 | step 1 | route=IT_Ticket | empId=60438 | query called at=15:05:03.850
2026-03-10 15:05:03.861 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-10 15:05:03.863 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-03-10 15:05:03.865 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-10 15:05:03.869 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=3.96
2026-03-10 15:05:03.905 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=35.77
2026-03-10 15:05:03.947 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=41.15
2026-03-10 15:05:03.947 | step 3 | route=IT_Ticket | empId=60438 | apiMs=96.85 | totalMs=96.85
2026-03-10 15:05:03.947 | step 1 | route=IT_Ticket | empId=60438 | query called at=15:05:03.947
2026-03-10 15:05:03.992 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=43.93
2026-03-10 15:05:04.000 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.42
2026-03-10 15:05:04.009 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.39
2026-03-10 15:05:04.009 | step 3 | route=IT_Ticket | empId=60438 | apiMs=62.07 | totalMs=62.07
2026-03-10 15:05:04.541 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=15:05:04.541
2026-03-10 15:05:04.719 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=177.43
2026-03-10 15:05:04.720 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=178.24 | totalMs=178.24
2026-03-10 15:05:08.585 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=15:05:08.585
2026-03-10 15:05:08.625 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=38.97
2026-03-10 15:05:08.629 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=43.71 | totalMs=43.71
2026-03-10 15:06:30.694 | step 1 | route=IT_TicketPost | empId=65224 | query called at=15:06:30.694
2026-03-10 15:06:30.711 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=17.3
2026-03-10 15:06:30.712 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=18.10 | totalMs=18.10
2026-03-10 15:06:30.712 | step 1 | route=IT_TicketPost | empId=65224 | query called at=15:06:30.712
2026-03-10 15:06:30.771 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=57.86
2026-03-10 15:06:31.122 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=409.18 | totalMs=409.18
2026-03-10 15:06:31.122 | step 1 | route=IT_TicketPost | empId=65224 | query called at=15:06:31.122
2026-03-10 15:06:31.131 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.07
2026-03-10 15:06:31.132 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=9.89 | totalMs=9.89
2026-03-10 15:06:31.132 | step 1 | route=IT_TicketPost | empId=65224 | query called at=15:06:31.132
2026-03-10 15:06:31.142 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.16
2026-03-10 15:06:31.142 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=9.75 | totalMs=9.75
2026-03-10 15:06:31.811 | step 1 | route=IT_Ticket | empId=65224 | query called at=15:06:31.811
2026-03-10 15:06:31.827 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=15.18
2026-03-10 15:06:31.835 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-03-10 15:06:31.843 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.5
2026-03-10 15:06:31.852 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=8.41
2026-03-10 15:06:31.933 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=80.44
2026-03-10 15:06:31.984 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=51.13
2026-03-10 15:06:31.984 | step 3 | route=IT_Ticket | empId=65224 | apiMs=173.41 | totalMs=173.41
2026-03-10 15:06:31.985 | step 1 | route=IT_Ticket | empId=65224 | query called at=15:06:31.985
2026-03-10 15:06:32.033 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=47.54
2026-03-10 15:06:32.085 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=52.22
2026-03-10 15:06:32.129 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=43.63
2026-03-10 15:06:32.129 | step 3 | route=IT_Ticket | empId=65224 | apiMs=144.64 | totalMs=144.64
2026-03-10 15:06:33.796 | step 1 | route=IT_Ticket | empId=65224 | query called at=15:06:33.796
2026-03-10 15:06:33.808 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=11.57
2026-03-10 15:06:33.810 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=2.3
2026-03-10 15:06:33.813 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=2.31
2026-03-10 15:06:33.816 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=2.24
2026-03-10 15:06:33.819 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=3.08
2026-03-10 15:06:33.874 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=54.81
2026-03-10 15:06:33.875 | step 3 | route=IT_Ticket | empId=65224 | apiMs=78.88 | totalMs=78.88
2026-03-10 15:06:33.875 | step 1 | route=IT_Ticket | empId=65224 | query called at=15:06:33.875
2026-03-10 15:06:33.879 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=3.47
2026-03-10 15:06:33.886 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=6.52
2026-03-10 15:06:33.932 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=46.27
2026-03-10 15:06:33.933 | step 3 | route=IT_Ticket | empId=65224 | apiMs=57.42 | totalMs=57.42
2026-03-10 15:06:45.310 | step 1 | route=IT_Ticket_Report | empId=65224 | query called at=15:06:45.310
2026-03-10 15:06:45.532 | step 2 | route=IT_Ticket_Report | empId=65224 | query=kpi_it_ticket_report_page_proc | queryMs=221.42
2026-03-10 15:06:45.536 | step 3 | route=IT_Ticket_Report | empId=65224 | apiMs=226.36 | totalMs=226.36
2026-03-10 15:06:46.783 | step 4 | route=pageRenderd | empId=65224 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:06:46.783
2026-03-10 15:07:29.741 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:07:29.741
2026-03-10 15:07:31.936 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:07:31.936
2026-03-10 15:07:32.006 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=69.76
2026-03-10 15:07:32.007 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=70.59 | totalMs=70.59
2026-03-10 15:07:33.319 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:07:33.319
2026-03-10 15:07:36.178 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:07:36.178
2026-03-10 15:07:36.210 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=31.85
2026-03-10 15:07:36.214 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=35.96 | totalMs=35.96
2026-03-10 15:07:36.214 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:07:36.214
2026-03-10 15:07:36.218 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.48
2026-03-10 15:07:36.221 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.55
2026-03-10 15:07:36.224 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.89
2026-03-10 15:07:36.224 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=10.20 | totalMs=10.20
2026-03-10 15:07:46.648 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:07:46.648
2026-03-10 15:07:46.666 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=17.26
2026-03-10 15:07:46.670 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=21.23 | totalMs=21.23
2026-03-10 15:07:47.144 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:07:47.144
2026-03-10 15:43:50.793 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:43:50.793
2026-03-10 15:43:50.820 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=26.44
2026-03-10 15:43:50.822 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-10 15:43:50.823 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-10 15:43:50.824 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-10 15:43:50.840 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=15.56
2026-03-10 15:43:50.869 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=28.21
2026-03-10 15:43:50.869 | step 3 | route=IT_Ticket | empId=39370 | apiMs=75.66 | totalMs=75.66
2026-03-10 15:43:50.869 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:43:50.869
2026-03-10 15:43:50.887 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=17.68
2026-03-10 15:43:50.889 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-10 15:43:50.890 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-10 15:43:50.890 | step 3 | route=IT_Ticket | empId=39370 | apiMs=20.92 | totalMs=20.92
2026-03-10 15:43:57.149 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=15:43:57.149
2026-03-10 15:43:57.456 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=305.62
2026-03-10 15:43:57.456 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=306.54 | totalMs=306.54
2026-03-10 15:43:59.142 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=15:43:59.142
2026-03-10 15:43:59.166 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=23.12
2026-03-10 15:43:59.170 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=27.34 | totalMs=27.34
2026-03-10 15:44:33.338 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:44:33.338
2026-03-10 15:44:33.349 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-03-10 15:44:33.354 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=15.87 | totalMs=15.87
2026-03-10 15:44:33.357 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:44:33.357
2026-03-10 15:44:33.371 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=10.64
2026-03-10 15:44:33.373 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=15.79 | totalMs=15.79
2026-03-10 15:44:33.373 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:44:33.373
2026-03-10 15:44:33.376 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.99
2026-03-10 15:44:33.376 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.82 | totalMs=2.82
2026-03-10 15:44:33.376 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:44:33.376
2026-03-10 15:44:33.378 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-10 15:44:33.378 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=1.79 | totalMs=1.79
2026-03-10 15:44:40.474 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:44:40.474
2026-03-10 15:44:40.484 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-10 15:44:40.489 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-10 15:44:40.493 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-10 15:44:40.497 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-10 15:44:40.498 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-10 15:44:40.523 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=24.68
2026-03-10 15:44:40.523 | step 3 | route=IT_Ticket | empId=39370 | apiMs=49.90 | totalMs=49.90
2026-03-10 15:44:40.524 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:44:40.524
2026-03-10 15:44:40.525 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-10 15:44:40.526 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-10 15:44:40.528 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-10 15:44:40.528 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.06 | totalMs=4.06
2026-03-10 15:51:19.678 | step 1 | route=IT_Ticket | empId=56156 | query called at=15:51:19.678
2026-03-10 15:51:19.701 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=22.49
2026-03-10 15:51:19.702 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-10 15:51:19.703 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-10 15:51:19.704 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-10 15:51:19.717 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=12.3
2026-03-10 15:51:19.737 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=19.97
2026-03-10 15:51:19.738 | step 3 | route=IT_Ticket | empId=56156 | apiMs=59.79 | totalMs=59.79
2026-03-10 15:51:19.738 | step 1 | route=IT_Ticket | empId=56156 | query called at=15:51:19.738
2026-03-10 15:51:19.749 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=10.17
2026-03-10 15:51:19.750 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-10 15:51:19.751 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-10 15:51:19.751 | step 3 | route=IT_Ticket | empId=56156 | apiMs=13.28 | totalMs=13.28
2026-03-10 15:51:39.782 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56156 | query called at=15:51:39.782
2026-03-10 15:51:40.028 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=245.31
2026-03-10 15:51:40.032 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56156 | apiMs=249.63 | totalMs=249.63
2026-03-10 15:51:42.038 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query called at=15:51:42.038
2026-03-10 15:51:42.076 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=38.07
2026-03-10 15:51:42.080 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56156 | apiMs=42.37 | totalMs=42.37
2026-03-10 15:51:43.267 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query called at=15:51:43.267
2026-03-10 15:51:43.279 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-10 15:51:43.279 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56156 | apiMs=11.92 | totalMs=11.92
2026-03-10 15:53:14.660 | step 1 | route=IT_TicketPost | empId=56156 | query called at=15:53:14.660
2026-03-10 15:53:14.674 | step 2 | route=IT_TicketPost | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=13.16
2026-03-10 15:53:14.678 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=17.66 | totalMs=17.66
2026-03-10 15:53:14.681 | step 1 | route=IT_TicketPost | empId=56156 | query called at=15:53:14.681
2026-03-10 15:53:14.734 | step 2 | route=IT_TicketPost | empId=56156 | query=IT_Ticket_Save_SPOC | queryMs=51.94
2026-03-10 15:53:14.738 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=57.00 | totalMs=57.00
2026-03-10 15:53:14.738 | step 1 | route=IT_TicketPost | empId=56156 | query called at=15:53:14.738
2026-03-10 15:53:14.763 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.44
2026-03-10 15:53:14.764 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=25.19 | totalMs=25.19
2026-03-10 15:53:14.764 | step 1 | route=IT_TicketPost | empId=56156 | query called at=15:53:14.764
2026-03-10 15:53:14.766 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-10 15:53:14.766 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=1.83 | totalMs=1.83
2026-03-10 15:53:14.994 | step 1 | route=IT_Ticket | empId=56156 | query called at=15:53:14.994
2026-03-10 15:53:15.004 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-10 15:53:15.006 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-10 15:53:15.007 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-10 15:53:15.009 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-10 15:53:15.011 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-10 15:53:15.048 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=36.73
2026-03-10 15:53:15.048 | step 3 | route=IT_Ticket | empId=56156 | apiMs=54.26 | totalMs=54.26
2026-03-10 15:53:15.048 | step 1 | route=IT_Ticket | empId=56156 | query called at=15:53:15.048
2026-03-10 15:53:15.050 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-10 15:53:15.052 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-10 15:53:15.053 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-10 15:53:15.053 | step 3 | route=IT_Ticket | empId=56156 | apiMs=4.77 | totalMs=4.77
2026-03-10 15:56:24.862 | step 5 | route=dashboard | empId=GSN0036 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-10 16:00:47.976 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:00:47.976
2026-03-10 16:00:48.002 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=25.8
2026-03-10 16:00:48.004 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-10 16:00:48.005 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-10 16:00:48.006 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-10 16:00:48.021 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=15
2026-03-10 16:00:48.058 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=36.72
2026-03-10 16:00:48.059 | step 3 | route=IT_Ticket | empId=59261 | apiMs=82.57 | totalMs=82.57
2026-03-10 16:00:48.059 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:00:48.059
2026-03-10 16:00:48.074 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=14.67
2026-03-10 16:00:48.076 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-10 16:00:48.077 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-10 16:00:48.077 | step 3 | route=IT_Ticket | empId=59261 | apiMs=17.80 | totalMs=17.80
2026-03-10 16:00:52.531 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=16:00:52.531
2026-03-10 16:00:52.757 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=221.51
2026-03-10 16:00:52.760 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=229.39 | totalMs=229.39
2026-03-10 16:00:54.095 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=16:00:54.095
2026-03-10 16:00:54.106 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-03-10 16:00:54.110 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=15.31 | totalMs=15.31
2026-03-10 16:00:55.622 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=16:00:55.622
2026-03-10 16:00:55.641 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=17.67
2026-03-10 16:00:55.641 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=18.73 | totalMs=18.73
2026-03-10 16:01:12.029 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:01:12.029
2026-03-10 16:01:12.040 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-10 16:01:12.041 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-10 16:01:12.042 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-10 16:01:12.043 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-10 16:01:12.045 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-10 16:01:12.077 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=31.85
2026-03-10 16:01:12.077 | step 3 | route=IT_Ticket | empId=61350 | apiMs=47.79 | totalMs=47.79
2026-03-10 16:01:12.078 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:01:12.078
2026-03-10 16:01:12.079 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-10 16:01:12.080 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-10 16:01:12.081 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-10 16:01:12.081 | step 3 | route=IT_Ticket | empId=61350 | apiMs=3.84 | totalMs=3.84
2026-03-10 16:01:18.892 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=16:01:18.892
2026-03-10 16:01:18.978 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=84.81
2026-03-10 16:01:18.978 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=85.70 | totalMs=85.70
2026-03-10 16:01:22.428 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=16:01:22.428
2026-03-10 16:01:22.438 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-10 16:01:22.439 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=10.50 | totalMs=10.50
2026-03-10 16:01:33.305 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:01:33.305
2026-03-10 16:01:33.315 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-10 16:01:33.321 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=16.14 | totalMs=16.14
2026-03-10 16:01:33.324 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:01:33.324
2026-03-10 16:01:33.336 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=11.01
2026-03-10 16:01:33.348 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=23.66 | totalMs=23.66
2026-03-10 16:01:33.348 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:01:33.348
2026-03-10 16:01:33.373 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.75
2026-03-10 16:01:33.374 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=25.41 | totalMs=25.41
2026-03-10 16:01:33.374 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:01:33.374
2026-03-10 16:01:33.375 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-10 16:01:33.375 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.31 | totalMs=1.31
2026-03-10 16:01:33.602 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:01:33.602
2026-03-10 16:01:33.611 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.19
2026-03-10 16:01:33.613 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-10 16:01:33.614 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-10 16:01:33.615 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-10 16:01:33.616 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.75
2026-03-10 16:01:33.634 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=18.24
2026-03-10 16:01:33.635 | step 3 | route=IT_Ticket | empId=59261 | apiMs=32.87 | totalMs=32.87
2026-03-10 16:01:33.635 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:01:33.635
2026-03-10 16:01:33.636 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-10 16:01:33.637 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-03-10 16:01:33.638 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-03-10 16:01:33.638 | step 3 | route=IT_Ticket | empId=59261 | apiMs=3.34 | totalMs=3.34
2026-03-10 16:01:42.273 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=16:01:42.273
2026-03-10 16:01:42.497 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=223.5
2026-03-10 16:01:42.501 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=228.09 | totalMs=228.09
2026-03-10 16:01:44.423 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=16:01:44.423
2026-03-10 16:01:44.434 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-03-10 16:01:44.438 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=15.08 | totalMs=15.08
2026-03-10 16:02:02.489 | step 1 | route=IT_Ticket | empId=41814 | query called at=16:02:02.489
2026-03-10 16:02:02.500 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-03-10 16:02:02.501 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-10 16:02:02.503 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-10 16:02:02.504 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-10 16:02:02.505 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-10 16:02:02.533 | step 2 | route=IT_Ticket | empId=41814 | query=VMS_Comp_login_proc | queryMs=26.9
2026-03-10 16:02:02.533 | step 3 | route=IT_Ticket | empId=41814 | apiMs=44.44 | totalMs=44.44
2026-03-10 16:02:02.533 | step 1 | route=IT_Ticket | empId=41814 | query called at=16:02:02.533
2026-03-10 16:02:02.538 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=3.91
2026-03-10 16:02:02.539 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-10 16:02:02.540 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-10 16:02:02.540 | step 3 | route=IT_Ticket | empId=41814 | apiMs=6.88 | totalMs=6.88
2026-03-10 16:02:09.096 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=16:02:09.096
2026-03-10 16:02:09.163 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=65.72
2026-03-10 16:02:09.163 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=66.52 | totalMs=66.52
2026-03-10 16:02:10.056 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:02:10.056
2026-03-10 16:02:16.180 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=16:02:16.180
2026-03-10 16:02:16.255 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=IT_Ticket_Update_SPOC | queryMs=74.07
2026-03-10 16:02:16.295 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=IT_Ticket_Update_SPOC | queryMs=17.28
2026-03-10 16:02:16.314 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=134.14 | totalMs=134.14
2026-03-10 16:02:16.315 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=16:02:16.315
2026-03-10 16:02:16.333 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.73
2026-03-10 16:02:16.349 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.35
2026-03-10 16:02:16.366 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.41
2026-03-10 16:02:16.366 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=51.82 | totalMs=51.82
2026-03-10 16:02:19.559 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:02:19.559
2026-03-10 16:02:19.560 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=16:02:19.560
2026-03-10 16:02:19.570 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-10 16:02:19.572 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.69
2026-03-10 16:02:19.574 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.32 | totalMs=14.32
2026-03-10 16:02:19.577 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:02:19.577
2026-03-10 16:02:19.580 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=2.82
2026-03-10 16:02:19.581 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.68
2026-03-10 16:02:19.581 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=4.56 | totalMs=4.56
2026-03-10 16:02:19.584 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:02:19.584
2026-03-10 16:02:19.585 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-10 16:02:19.586 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.65 | totalMs=1.65
2026-03-10 16:02:19.586 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.1
2026-03-10 16:02:19.586 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:02:19.586
2026-03-10 16:02:19.586 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=26.22 | totalMs=26.22
2026-03-10 16:02:19.587 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-10 16:02:19.587 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.49 | totalMs=1.49
2026-03-10 16:02:19.815 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:02:19.815
2026-03-10 16:02:19.833 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=17.49
2026-03-10 16:02:19.835 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-10 16:02:19.836 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-10 16:02:19.837 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-10 16:02:19.839 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.64
2026-03-10 16:02:19.880 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=40.15
2026-03-10 16:02:19.880 | step 3 | route=IT_Ticket | empId=59261 | apiMs=65.22 | totalMs=65.22
2026-03-10 16:02:19.881 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:02:19.881
2026-03-10 16:02:19.889 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=7.67
2026-03-10 16:02:19.897 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.31
2026-03-10 16:02:19.906 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-03-10 16:02:19.906 | step 3 | route=IT_Ticket | empId=59261 | apiMs=25.36 | totalMs=25.36
2026-03-10 16:02:21.312 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=16:02:21.312
2026-03-10 16:02:21.325 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=12.9
2026-03-10 16:02:21.325 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=13.70 | totalMs=13.70
2026-03-10 16:02:21.815 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:02:21.815
2026-03-10 16:02:31.584 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:02:31.584
2026-03-10 16:02:31.594 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-10 16:02:31.598 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.86 | totalMs=13.86
2026-03-10 16:02:31.601 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:02:31.601
2026-03-10 16:02:31.795 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=193.06
2026-03-10 16:02:31.799 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=198.23 | totalMs=198.23
2026-03-10 16:02:31.800 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:02:31.800
2026-03-10 16:02:31.801 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-10 16:02:31.802 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.98 | totalMs=1.98
2026-03-10 16:02:31.802 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:02:31.802
2026-03-10 16:02:31.803 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-10 16:02:31.803 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.24 | totalMs=1.24
2026-03-10 16:02:32.082 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:02:32.082
2026-03-10 16:02:32.099 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=16.64
2026-03-10 16:02:32.108 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-10 16:02:32.117 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=8.5
2026-03-10 16:02:32.125 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=8.48
2026-03-10 16:02:32.135 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=9.17
2026-03-10 16:02:32.212 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=77.29
2026-03-10 16:02:32.213 | step 3 | route=IT_Ticket | empId=61350 | apiMs=130.51 | totalMs=130.51
2026-03-10 16:02:32.213 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:02:32.213
2026-03-10 16:02:32.222 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-03-10 16:02:32.231 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=8.9
2026-03-10 16:02:32.239 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=8.33
2026-03-10 16:02:32.240 | step 3 | route=IT_Ticket | empId=61350 | apiMs=26.62 | totalMs=26.62
2026-03-10 16:13:19.716 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=16:13:19.716
2026-03-10 16:13:19.761 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=44.12
2026-03-10 16:13:19.761 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=45.26 | totalMs=45.26
2026-03-10 16:13:22.047 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=16:13:22.047
2026-03-10 16:13:22.065 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=17.31
2026-03-10 16:13:22.065 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=18.16 | totalMs=18.16
2026-03-10 16:13:31.887 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:13:31.887
2026-03-10 16:13:31.897 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-10 16:13:31.903 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-10 16:13:31.908 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-10 16:13:31.909 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-10 16:13:31.930 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_it_Ticket_Details | queryMs=21.07
2026-03-10 16:13:31.976 | step 2 | route=IT_Ticket | empId=21974 | query=VMS_Comp_login_proc | queryMs=44.97
2026-03-10 16:13:31.976 | step 3 | route=IT_Ticket | empId=21974 | apiMs=89.18 | totalMs=89.18
2026-03-10 16:13:31.976 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:13:31.976
2026-03-10 16:13:31.994 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=17.02
2026-03-10 16:13:31.995 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-10 16:13:31.996 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-10 16:13:31.997 | step 3 | route=IT_Ticket | empId=21974 | apiMs=20.22 | totalMs=20.22
2026-03-10 16:13:41.582 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21974 | query called at=16:13:41.582
2026-03-10 16:13:41.648 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=66.02
2026-03-10 16:13:41.652 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21974 | apiMs=70.39 | totalMs=70.39
2026-03-10 16:13:44.233 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21974 | query called at=16:13:44.233
2026-03-10 16:13:44.244 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-10 16:13:44.244 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21974 | apiMs=11.10 | totalMs=11.10
2026-03-10 16:14:12.986 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:14:12.986
2026-03-10 16:14:12.997 | step 2 | route=IT_TicketPost | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-10 16:14:13.001 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=14.80 | totalMs=14.80
2026-03-10 16:14:13.004 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:14:13.004
2026-03-10 16:14:13.017 | step 2 | route=IT_TicketPost | empId=21974 | query=IT_Ticket_Save_SPOC | queryMs=12.28
2026-03-10 16:14:13.019 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=14.64 | totalMs=14.64
2026-03-10 16:14:13.019 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:14:13.019
2026-03-10 16:14:13.047 | step 2 | route=IT_TicketPost | empId=21974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.63
2026-03-10 16:14:13.048 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=28.49 | totalMs=28.49
2026-03-10 16:14:13.048 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:14:13.048
2026-03-10 16:14:13.050 | step 2 | route=IT_TicketPost | empId=21974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-10 16:14:13.050 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=1.77 | totalMs=1.77
2026-03-10 16:14:15.719 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:14:15.719
2026-03-10 16:14:15.730 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-10 16:14:15.734 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-10 16:14:15.735 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-10 16:14:15.737 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-10 16:14:15.738 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-03-10 16:14:15.772 | step 2 | route=IT_Ticket | empId=21974 | query=VMS_Comp_login_proc | queryMs=32.93
2026-03-10 16:14:15.772 | step 3 | route=IT_Ticket | empId=21974 | apiMs=52.52 | totalMs=52.52
2026-03-10 16:14:15.772 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:14:15.772
2026-03-10 16:14:15.774 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-10 16:14:15.775 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-10 16:14:15.776 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-10 16:14:15.777 | step 3 | route=IT_Ticket | empId=21974 | apiMs=4.37 | totalMs=4.37
2026-03-10 16:15:30.521 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:15:30.521
2026-03-10 16:15:30.532 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-10 16:15:30.537 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-10 16:15:30.542 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-10 16:15:30.543 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-10 16:15:30.544 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-10 16:15:30.583 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=37.77
2026-03-10 16:15:30.583 | step 3 | route=IT_Ticket | empId=52188 | apiMs=61.89 | totalMs=61.89
2026-03-10 16:15:30.583 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:15:30.583
2026-03-10 16:15:30.585 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-10 16:15:30.586 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-10 16:15:30.588 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-10 16:15:30.588 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.43 | totalMs=4.43
2026-03-10 16:15:47.875 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=16:15:47.875
2026-03-10 16:15:47.962 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=85.97
2026-03-10 16:15:47.962 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=86.83 | totalMs=86.83
2026-03-10 16:15:49.989 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=16:15:49.989
2026-03-10 16:15:50.001 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-03-10 16:15:50.001 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=12.16 | totalMs=12.16
2026-03-10 16:16:29.851 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:16:29.851
2026-03-10 16:16:29.861 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-03-10 16:16:29.861 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=9.99 | totalMs=9.99
2026-03-10 16:16:29.861 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:16:29.861
2026-03-10 16:16:29.906 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=43.9
2026-03-10 16:16:29.908 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=46.40 | totalMs=46.40
2026-03-10 16:16:29.908 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:16:29.908
2026-03-10 16:16:29.910 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-10 16:16:29.910 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=1.90 | totalMs=1.90
2026-03-10 16:16:30.574 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:16:30.574
2026-03-10 16:16:30.587 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-03-10 16:16:30.592 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-10 16:16:30.593 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-10 16:16:30.594 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-10 16:16:30.596 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-10 16:16:30.635 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=38.8
2026-03-10 16:16:30.635 | step 3 | route=IT_Ticket | empId=52188 | apiMs=61.89 | totalMs=61.89
2026-03-10 16:16:30.636 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:16:30.636
2026-03-10 16:16:30.637 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-10 16:16:30.639 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-10 16:16:30.640 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-10 16:16:30.641 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.72 | totalMs=4.72
2026-03-10 16:18:23.443 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:18:23.443
2026-03-10 16:18:23.453 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-10 16:18:23.458 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-10 16:18:23.463 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-10 16:18:23.464 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-10 16:18:23.466 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-10 16:18:23.504 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=38.59
2026-03-10 16:18:23.505 | step 3 | route=IT_Ticket | empId=46290 | apiMs=62.21 | totalMs=62.21
2026-03-10 16:18:23.505 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:18:23.505
2026-03-10 16:18:23.507 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-10 16:18:23.508 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-10 16:18:23.509 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-10 16:18:23.510 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.45 | totalMs=4.45
2026-03-10 16:18:32.215 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=16:18:32.215
2026-03-10 16:18:32.270 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=54.82
2026-03-10 16:18:32.270 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=55.68 | totalMs=55.68
2026-03-10 16:18:33.546 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=16:18:33.546
2026-03-10 16:18:33.564 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=17.5
2026-03-10 16:18:33.565 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=18.27 | totalMs=18.27
2026-03-10 16:19:53.054 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:19:53.054
2026-03-10 16:19:53.078 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=23.71
2026-03-10 16:19:53.082 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=28.12 | totalMs=28.12
2026-03-10 16:19:53.086 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:19:53.086
2026-03-10 16:19:53.224 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=137.72
2026-03-10 16:19:53.257 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=171.95 | totalMs=171.95
2026-03-10 16:19:53.258 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:19:53.258
2026-03-10 16:19:53.339 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=81.17
2026-03-10 16:19:53.340 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=81.89 | totalMs=81.89
2026-03-10 16:20:08.729 | step 5 | route=IT_TicketPost | empId=46290 | action=Ticket Entry Save(USER MISTAKE || ENTRY CORRECTION) - ERROR | error => Unable to connect with STARTTLS: stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:
error:0A000086:SSL routines::certificate verify failed
2026-03-10 16:20:08.962 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:20:08.962
2026-03-10 16:20:08.975 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-10 16:20:08.977 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-10 16:20:08.978 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-10 16:20:08.980 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-10 16:20:09.002 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=21.34
2026-03-10 16:20:09.051 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=49.59
2026-03-10 16:20:09.052 | step 3 | route=IT_Ticket | empId=46290 | apiMs=89.41 | totalMs=89.41
2026-03-10 16:20:09.052 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:20:09.052
2026-03-10 16:20:09.079 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=25.87
2026-03-10 16:20:09.080 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-10 16:20:09.082 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-03-10 16:20:09.082 | step 3 | route=IT_Ticket | empId=46290 | apiMs=30.06 | totalMs=30.06
2026-03-10 16:20:47.863 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=16:20:47.863
2026-03-10 16:20:47.918 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=55.23
2026-03-10 16:20:47.922 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=59.55 | totalMs=59.55
2026-03-10 16:20:49.953 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=16:20:49.953
2026-03-10 16:20:49.966 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.9
2026-03-10 16:20:49.966 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=12.70 | totalMs=12.70
2026-03-10 16:21:17.616 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:21:17.616
2026-03-10 16:21:17.631 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=14.25
2026-03-10 16:21:17.635 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=18.76 | totalMs=18.76
2026-03-10 16:21:17.638 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:21:17.638
2026-03-10 16:21:17.683 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=44.66
2026-03-10 16:21:17.685 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=46.71 | totalMs=46.71
2026-03-10 16:21:17.685 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:21:17.685
2026-03-10 16:21:17.688 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.47
2026-03-10 16:21:17.688 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=3.19 | totalMs=3.19
2026-03-10 16:21:20.799 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:21:20.799
2026-03-10 16:21:20.808 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-10 16:21:20.813 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-10 16:21:20.818 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-10 16:21:20.819 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-10 16:21:20.820 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-10 16:21:20.843 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=22.61
2026-03-10 16:21:20.844 | step 3 | route=IT_Ticket | empId=46290 | apiMs=45.11 | totalMs=45.11
2026-03-10 16:21:20.844 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:21:20.844
2026-03-10 16:21:20.845 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-10 16:21:20.847 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-10 16:21:20.848 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-10 16:21:20.848 | step 3 | route=IT_Ticket | empId=46290 | apiMs=3.89 | totalMs=3.89
2026-03-10 16:23:25.363 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=16:23:25.363
2026-03-10 16:23:25.418 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=54.34
2026-03-10 16:23:25.418 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=55.25 | totalMs=55.25
2026-03-10 16:23:26.730 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=16:23:26.730
2026-03-10 16:23:26.742 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-03-10 16:23:26.742 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=12.49 | totalMs=12.49
2026-03-10 16:23:46.705 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:23:46.705
2026-03-10 16:23:46.717 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-03-10 16:23:46.720 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=15.01 | totalMs=15.01
2026-03-10 16:23:46.724 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:23:46.724
2026-03-10 16:23:46.762 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=37.76
2026-03-10 16:23:46.768 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=44.93 | totalMs=44.93
2026-03-10 16:23:46.769 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:23:46.769
2026-03-10 16:23:46.771 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-10 16:23:46.771 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.44 | totalMs=2.44
2026-03-10 16:23:53.861 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:23:53.861
2026-03-10 16:23:53.873 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-03-10 16:23:53.879 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=2.39
2026-03-10 16:23:53.882 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=3.11
2026-03-10 16:23:53.938 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=55.1
2026-03-10 16:23:53.981 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=43.22
2026-03-10 16:23:54.021 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=39.06
2026-03-10 16:23:54.021 | step 3 | route=IT_Ticket | empId=46290 | apiMs=159.56 | totalMs=159.56
2026-03-10 16:23:54.021 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:23:54.021
2026-03-10 16:23:54.025 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=3.13
2026-03-10 16:23:54.027 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=2.2
2026-03-10 16:23:54.029 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-10 16:23:54.029 | step 3 | route=IT_Ticket | empId=46290 | apiMs=7.89 | totalMs=7.89
2026-03-10 16:25:22.845 | step 1 | route=IT_Ticket | empId=41671 | query called at=16:25:22.845
2026-03-10 16:25:22.854 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-10 16:25:22.856 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-10 16:25:22.886 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=29.93
2026-03-10 16:25:22.888 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-10 16:25:22.889 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-10 16:25:22.911 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=21.76
2026-03-10 16:25:22.911 | step 3 | route=IT_Ticket | empId=41671 | apiMs=66.66 | totalMs=66.66
2026-03-10 16:25:22.912 | step 1 | route=IT_Ticket | empId=41671 | query called at=16:25:22.912
2026-03-10 16:25:22.913 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-10 16:25:22.919 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=5.93
2026-03-10 16:25:22.953 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=33.31
2026-03-10 16:25:22.953 | step 3 | route=IT_Ticket | empId=41671 | apiMs=41.55 | totalMs=41.55
2026-03-10 16:25:33.529 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=16:25:33.529
2026-03-10 16:25:33.585 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=55.56
2026-03-10 16:25:33.585 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=56.65 | totalMs=56.65
2026-03-10 16:25:37.066 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=16:25:37.066
2026-03-10 16:25:37.090 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=23.99
2026-03-10 16:25:37.091 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=24.83 | totalMs=24.83
2026-03-10 16:27:59.042 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:27:59.042
2026-03-10 16:27:59.055 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=12.2
2026-03-10 16:27:59.093 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=37.79
2026-03-10 16:27:59.095 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-10 16:27:59.098 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.26
2026-03-10 16:27:59.127 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=29.2
2026-03-10 16:27:59.167 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=39.5
2026-03-10 16:27:59.168 | step 3 | route=IT_Ticket | empId=48116 | apiMs=125.23 | totalMs=125.23
2026-03-10 16:27:59.168 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:27:59.168
2026-03-10 16:27:59.171 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=2.18
2026-03-10 16:27:59.173 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=2.21
2026-03-10 16:27:59.176 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=2.14
2026-03-10 16:27:59.176 | step 3 | route=IT_Ticket | empId=48116 | apiMs=7.81 | totalMs=7.81
2026-03-10 16:28:04.471 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=16:28:04.471
2026-03-10 16:28:04.528 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=56.56
2026-03-10 16:28:04.529 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=57.46 | totalMs=57.46
2026-03-10 16:28:06.194 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=16:28:06.194
2026-03-10 16:28:06.209 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.59
2026-03-10 16:28:06.209 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.55 | totalMs=15.55
2026-03-10 16:28:22.819 | step 1 | route=DesignerTicket | empId=314 | query called at=16:28:22.819
2026-03-10 16:28:22.830 | step 2 | route=DesignerTicket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=10.13
2026-03-10 16:28:22.830 | step 3 | route=DesignerTicket | empId=314 | apiMs=10.93 | totalMs=10.93
2026-03-10 16:28:22.831 | step 1 | route=DesignerTicket | empId=314 | query called at=16:28:22.831
2026-03-10 16:28:22.832 | step 2 | route=DesignerTicket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-10 16:28:22.832 | step 3 | route=DesignerTicket | empId=314 | apiMs=1.78 | totalMs=1.78
2026-03-10 16:28:22.833 | step 1 | route=DesignerTicket | empId=314 | query called at=16:28:22.833
2026-03-10 16:28:22.849 | step 2 | route=DesignerTicket | empId=314 | query=Desginer_Typeof_Works_Master_Proc | queryMs=15.57
2026-03-10 16:28:22.849 | step 3 | route=DesignerTicket | empId=314 | apiMs=16.20 | totalMs=16.20
2026-03-10 16:28:27.735 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:28:27.735
2026-03-10 16:28:27.790 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=54.18
2026-03-10 16:28:27.794 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=59.03 | totalMs=59.03
2026-03-10 16:28:28.340 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:28:28.340
2026-03-10 16:28:34.333 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:28:34.333
2026-03-10 16:28:34.409 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=75.64
2026-03-10 16:28:34.416 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=1.71
2026-03-10 16:28:34.422 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-03-10 16:28:34.424 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=90.98 | totalMs=90.98
2026-03-10 16:28:34.426 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-10).
2026-03-10 16:28:34.694 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:28:34.694
2026-03-10 16:28:34.709 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=14.85
2026-03-10 16:28:34.710 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=15.62 | totalMs=15.62
2026-03-10 16:28:35.261 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:28:35.261
2026-03-10 16:28:39.608 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:28:39.608
2026-03-10 16:28:39.621 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=12.69
2026-03-10 16:28:39.625 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=16.94 | totalMs=16.94
2026-03-10 16:28:39.641 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-10).
2026-03-10 16:28:39.982 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:28:39.982
2026-03-10 16:28:40.003 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.22
2026-03-10 16:28:40.003 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=21.01 | totalMs=21.01
2026-03-10 16:28:40.950 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:28:40.950
2026-03-10 16:28:40.966 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-03-10 16:28:40.970 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=19.96 | totalMs=19.96
2026-03-10 16:28:40.970 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:28:40.970
2026-03-10 16:28:40.992 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=21.33
2026-03-10 16:28:40.994 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=23.80 | totalMs=23.80
2026-03-10 16:28:40.995 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:28:40.995
2026-03-10 16:28:40.997 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-10 16:28:40.997 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.28 | totalMs=2.28
2026-03-10 16:28:41.660 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:28:41.660
2026-03-10 16:28:43.118 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:28:43.118
2026-03-10 16:28:43.130 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-03-10 16:28:43.133 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.19
2026-03-10 16:28:43.135 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-03-10 16:28:43.137 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.01
2026-03-10 16:28:43.140 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=2.17
2026-03-10 16:28:43.161 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=21.43
2026-03-10 16:28:43.162 | step 3 | route=IT_Ticket | empId=48116 | apiMs=43.14 | totalMs=43.14
2026-03-10 16:28:43.162 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:28:43.162
2026-03-10 16:28:43.210 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=47.32
2026-03-10 16:28:43.211 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-10 16:28:43.212 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-10 16:28:43.213 | step 3 | route=IT_Ticket | empId=48116 | apiMs=50.59 | totalMs=50.59
2026-03-10 16:28:45.293 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:28:45.293
2026-03-10 16:28:45.304 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.17
2026-03-10 16:28:45.307 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.18 | totalMs=13.18
2026-03-10 16:28:45.405 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-10).
2026-03-10 16:28:45.638 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:28:45.638
2026-03-10 16:28:45.659 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.2
2026-03-10 16:28:45.659 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.94 | totalMs=20.94
2026-03-10 16:28:46.138 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:28:46.138
2026-03-10 16:28:53.589 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:28:53.589
2026-03-10 16:28:53.602 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=12.45
2026-03-10 16:28:53.603 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=14.74 | totalMs=14.74
2026-03-10 16:28:53.605 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-10).
2026-03-10 16:28:53.839 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:28:53.839
2026-03-10 16:28:53.859 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.63
2026-03-10 16:28:53.860 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.42 | totalMs=20.42
2026-03-10 16:28:54.319 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:28:54.319
2026-03-10 16:29:02.547 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:29:02.547
2026-03-10 16:29:02.559 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11
2026-03-10 16:29:02.561 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.65 | totalMs=13.65
2026-03-10 16:29:02.563 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-10).
2026-03-10 16:29:03.081 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:29:03.081
2026-03-10 16:29:03.103 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=21.94
2026-03-10 16:29:03.104 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=22.75 | totalMs=22.75
2026-03-10 16:29:03.765 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:29:03.765
2026-03-10 16:29:34.425 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:29:34.425
2026-03-10 16:29:34.446 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=21.19
2026-03-10 16:29:34.447 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=22.13 | totalMs=22.13
2026-03-10 16:29:35.339 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:29:35.339
2026-03-10 16:29:41.070 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:29:41.070
2026-03-10 16:29:41.118 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=48.19
2026-03-10 16:29:41.131 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=61.22 | totalMs=61.22
2026-03-10 16:29:41.131 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:29:41.131
2026-03-10 16:29:41.140 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.4
2026-03-10 16:29:41.149 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.29
2026-03-10 16:29:41.157 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.23
2026-03-10 16:29:41.158 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=26.32 | totalMs=26.32
2026-03-10 16:29:42.288 | step 1 | route=IT_TicketPost | empId=41671 | query called at=16:29:42.288
2026-03-10 16:29:42.306 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=18.08
2026-03-10 16:29:42.307 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=18.85 | totalMs=18.85
2026-03-10 16:29:42.307 | step 1 | route=IT_TicketPost | empId=41671 | query called at=16:29:42.307
2026-03-10 16:29:42.327 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=19.87
2026-03-10 16:29:42.340 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=32.81 | totalMs=32.81
2026-03-10 16:29:42.340 | step 1 | route=IT_TicketPost | empId=41671 | query called at=16:29:42.340
2026-03-10 16:29:42.349 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.25
2026-03-10 16:29:42.349 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=8.93 | totalMs=8.93
2026-03-10 16:29:42.655 | step 1 | route=IT_Ticket | empId=41671 | query called at=16:29:42.655
2026-03-10 16:29:42.667 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-03-10 16:29:42.670 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=2.91
2026-03-10 16:29:42.672 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=2.08
2026-03-10 16:29:42.674 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-03-10 16:29:42.677 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.92
2026-03-10 16:29:42.716 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=39.47
2026-03-10 16:29:42.717 | step 3 | route=IT_Ticket | empId=41671 | apiMs=61.76 | totalMs=61.76
2026-03-10 16:29:42.717 | step 1 | route=IT_Ticket | empId=41671 | query called at=16:29:42.717
2026-03-10 16:29:42.745 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=27.35
2026-03-10 16:29:42.748 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=2.64
2026-03-10 16:29:42.751 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=2.53
2026-03-10 16:29:42.751 | step 3 | route=IT_Ticket | empId=41671 | apiMs=33.76 | totalMs=33.76
2026-03-10 16:29:53.325 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:29:53.325
2026-03-10 16:29:53.341 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.77
2026-03-10 16:29:53.345 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=20.51 | totalMs=20.51
2026-03-10 16:29:53.774 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:29:53.774
2026-03-10 16:30:23.778 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:30:23.778
2026-03-10 16:30:23.791 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=12.54
2026-03-10 16:30:24.004 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=225.94 | totalMs=225.94
2026-03-10 16:30:24.033 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-10).
2026-03-10 16:30:24.566 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:30:24.566
2026-03-10 16:30:24.584 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=14.37
2026-03-10 16:30:24.584 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=18.31 | totalMs=18.31
2026-03-10 16:30:24.969 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:30:24.969
2026-03-10 16:32:08.898 | step 1 | route=IT_Ticket | empId=314 | query called at=16:32:08.898
2026-03-10 16:32:08.910 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-03-10 16:32:08.913 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=2.6
2026-03-10 16:32:08.916 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=2.5
2026-03-10 16:32:08.919 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=2.37
2026-03-10 16:32:08.922 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_it_Ticket_Details | queryMs=2.53
2026-03-10 16:32:08.960 | step 2 | route=IT_Ticket | empId=314 | query=VMS_Comp_login_proc | queryMs=38.2
2026-03-10 16:32:08.961 | step 3 | route=IT_Ticket | empId=314 | apiMs=62.02 | totalMs=62.02
2026-03-10 16:32:08.961 | step 1 | route=IT_Ticket | empId=314 | query called at=16:32:08.961
2026-03-10 16:32:08.962 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-10 16:32:08.963 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-10 16:32:08.965 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-10 16:32:08.965 | step 3 | route=IT_Ticket | empId=314 | apiMs=4.48 | totalMs=4.48
2026-03-10 16:32:13.945 | step 1 | route=DesignTicketReport | empId=314 | query called at=16:32:13.945
2026-03-10 16:32:14.093 | step 2 | route=DesignTicketReport | empId=314 | query=DesignTicket_Report_proc | queryMs=147.98
2026-03-10 16:32:14.093 | step 3 | route=DesignTicketReport | empId=314 | apiMs=148.69 | totalMs=148.69
2026-03-10 16:32:15.809 | step 4 | route=pageRenderd | empId=314 | Page=DESIGNER TICKET REPORT | page fully loaded at : 16:32:15.809
2026-03-10 16:32:16.290 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:32:16.290
2026-03-10 16:32:16.315 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=25.29
2026-03-10 16:32:16.316 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=25.85 | totalMs=25.85
2026-03-10 16:32:17.662 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:32:17.662
2026-03-10 16:32:21.161 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:32:21.161
2026-03-10 16:32:21.173 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.41
2026-03-10 16:32:21.174 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.11 | totalMs=13.11
2026-03-10 16:32:21.175 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-10).
2026-03-10 16:32:21.398 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:32:21.398
2026-03-10 16:32:21.415 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=16.71
2026-03-10 16:32:21.416 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=17.40 | totalMs=17.40
2026-03-10 16:32:21.852 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:32:21.852
2026-03-10 16:45:07.597 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:45:07.597
2026-03-10 16:45:07.663 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=65.24
2026-03-10 16:45:07.667 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=69.34 | totalMs=69.34
2026-03-10 16:45:09.300 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:45:09.300
2026-03-10 16:45:17.122 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:45:17.122
2026-03-10 16:45:17.186 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=62.94
2026-03-10 16:45:17.191 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=68.17 | totalMs=68.17
2026-03-10 16:45:17.194 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:45:17.194
2026-03-10 16:45:17.199 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-10 16:45:17.200 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-10 16:45:17.201 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-10 16:45:17.201 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=7.40 | totalMs=7.40
2026-03-10 16:45:17.844 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:45:17.844
2026-03-10 16:45:17.865 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=20.71
2026-03-10 16:45:17.865 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=21.25 | totalMs=21.25
2026-03-10 16:45:21.162 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:45:21.162
2026-03-10 17:10:14.718 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:10:14.718
2026-03-10 17:10:14.766 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=47.63
2026-03-10 17:10:14.775 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=8.62
2026-03-10 17:10:14.785 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-03-10 17:10:14.794 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=8.85
2026-03-10 17:10:14.837 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=42.82
2026-03-10 17:10:14.916 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=78.82
2026-03-10 17:10:14.917 | step 3 | route=IT_Ticket | empId=60917 | apiMs=198.32 | totalMs=198.32
2026-03-10 17:10:14.917 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:10:14.917
2026-03-10 17:10:14.946 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=29.21
2026-03-10 17:10:14.955 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-03-10 17:10:14.964 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.84
2026-03-10 17:10:14.964 | step 3 | route=IT_Ticket | empId=60917 | apiMs=47.15 | totalMs=47.15
2026-03-10 17:10:25.738 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=17:10:25.738
2026-03-10 17:10:26.095 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=356.16
2026-03-10 17:10:26.098 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=360.06 | totalMs=360.06
2026-03-10 17:10:27.810 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=17:10:27.810
2026-03-10 17:10:27.873 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=62.45
2026-03-10 17:10:27.877 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=66.75 | totalMs=66.75
2026-03-10 17:10:48.461 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:10:48.461
2026-03-10 17:10:48.472 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.94
2026-03-10 17:10:48.472 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=11.64 | totalMs=11.64
2026-03-10 17:10:48.473 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:10:48.473
2026-03-10 17:10:48.502 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=28.74
2026-03-10 17:10:48.506 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=33.47 | totalMs=33.47
2026-03-10 17:10:48.506 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:10:48.506
2026-03-10 17:10:48.537 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.48
2026-03-10 17:10:48.537 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=31.00 | totalMs=31.00
2026-03-10 17:10:48.538 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:10:48.538
2026-03-10 17:10:48.540 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.58
2026-03-10 17:10:48.541 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=3.09 | totalMs=3.09
2026-03-10 17:10:52.764 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:10:52.764
2026-03-10 17:10:52.777 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=13.08
2026-03-10 17:10:52.783 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=2.23
2026-03-10 17:10:52.788 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=2.07
2026-03-10 17:10:52.794 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=2
2026-03-10 17:10:52.797 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=2.6
2026-03-10 17:10:52.835 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=37.97
2026-03-10 17:10:52.835 | step 3 | route=IT_Ticket | empId=60917 | apiMs=71.43 | totalMs=71.43
2026-03-10 17:10:52.835 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:10:52.835
2026-03-10 17:10:52.838 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=2.01
2026-03-10 17:10:52.840 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=2.26
2026-03-10 17:10:52.842 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.77
2026-03-10 17:10:52.843 | step 3 | route=IT_Ticket | empId=60917 | apiMs=7.12 | totalMs=7.12
2026-03-10 17:14:41.447 | step 1 | route=Ticket_SPOC_Approve | empId=31050 | query called at=17:14:41.447
2026-03-10 17:14:41.476 | step 2 | route=Ticket_SPOC_Approve | empId=31050 | query=IT_TIcket_SPOCApp_Report | queryMs=27.91
2026-03-10 17:14:41.479 | step 3 | route=Ticket_SPOC_Approve | empId=31050 | apiMs=31.73 | totalMs=31.73
2026-03-10 17:14:41.886 | step 4 | route=pageRenderd | empId=31050 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:14:41.886
2026-03-10 17:16:14.143 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:16:14.143
2026-03-10 17:16:14.158 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.15
2026-03-10 17:16:14.158 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=15.89 | totalMs=15.89
2026-03-10 17:16:14.564 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:16:14.564
2026-03-10 17:16:43.704 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:16:43.704
2026-03-10 17:16:43.720 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.12
2026-03-10 17:16:43.724 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=19.73 | totalMs=19.73
2026-03-10 17:16:44.125 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:16:44.125
2026-03-10 17:17:03.251 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=17:17:03.251
2026-03-10 17:17:03.284 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=32.01
2026-03-10 17:17:03.290 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=39.06 | totalMs=39.06
2026-03-10 17:17:03.294 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=17:17:03.294
2026-03-10 17:17:03.329 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.88
2026-03-10 17:17:03.367 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=37.09
2026-03-10 17:17:03.369 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.22
2026-03-10 17:17:03.370 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=75.80 | totalMs=75.80
2026-03-10 17:17:11.667 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:17:11.667
2026-03-10 17:17:11.681 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=13.52
2026-03-10 17:17:11.685 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=17.16 | totalMs=17.16
2026-03-10 17:17:12.075 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:17:12.075
2026-03-10 17:18:06.895 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:18:06.895
2026-03-10 17:18:06.911 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=16.19
2026-03-10 17:18:06.915 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=19.81 | totalMs=19.81
2026-03-10 17:18:07.284 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:18:07.284
2026-03-10 17:18:56.618 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:18:56.618
2026-03-10 17:18:56.640 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.53
2026-03-10 17:18:56.643 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=25.25 | totalMs=25.25
2026-03-10 17:18:57.033 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:18:57.033
2026-03-10 17:20:04.421 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:20:04.421
2026-03-10 17:20:04.434 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=11.99
2026-03-10 17:20:04.437 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=15.44 | totalMs=15.44
2026-03-10 17:20:04.800 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:20:04.800
2026-03-10 17:23:20.516 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:23:20.516
2026-03-10 17:23:20.551 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=34.19
2026-03-10 17:23:20.552 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-03-10 17:23:20.554 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-10 17:23:20.556 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.8
2026-03-10 17:23:20.578 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=21.64
2026-03-10 17:23:20.612 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=33.37
2026-03-10 17:23:20.612 | step 3 | route=IT_Ticket | empId=48116 | apiMs=96.32 | totalMs=96.32
2026-03-10 17:23:20.613 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:23:20.613
2026-03-10 17:23:20.630 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=16.77
2026-03-10 17:23:20.631 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-10 17:23:20.632 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-10 17:23:20.632 | step 3 | route=IT_Ticket | empId=48116 | apiMs=19.89 | totalMs=19.89
2026-03-10 17:23:25.872 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=17:23:25.872
2026-03-10 17:23:26.015 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=142.85
2026-03-10 17:23:26.016 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=143.60 | totalMs=143.60
2026-03-10 17:23:27.677 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=17:23:27.677
2026-03-10 17:23:27.689 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.68
2026-03-10 17:23:27.693 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.82 | totalMs=15.82
2026-03-10 17:23:56.377 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:23:56.377
2026-03-10 17:23:56.388 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-10 17:23:56.391 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=14.06 | totalMs=14.06
2026-03-10 17:23:56.394 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:23:56.394
2026-03-10 17:23:56.577 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=180.07
2026-03-10 17:23:56.590 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=195.81 | totalMs=195.81
2026-03-10 17:23:56.590 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:23:56.590
2026-03-10 17:23:56.619 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.28
2026-03-10 17:23:56.619 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=28.87 | totalMs=28.87
2026-03-10 17:24:12.206 | step 5 | route=IT_TicketPost | empId=48116 | action=Ticket Entry Save(USER MISTAKE || ENTRY CORRECTION) - ERROR | error => Unable to connect with STARTTLS: stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:
error:0A000086:SSL routines::certificate verify failed
2026-03-10 17:24:12.505 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:24:12.505
2026-03-10 17:24:12.545 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=35.41
2026-03-10 17:24:12.572 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=23.42
2026-03-10 17:24:12.596 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=23.55
2026-03-10 17:24:12.671 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=74.78
2026-03-10 17:24:12.693 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=21.86
2026-03-10 17:24:12.876 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=183.13
2026-03-10 17:24:12.877 | step 3 | route=IT_Ticket | empId=48116 | apiMs=371.01 | totalMs=371.01
2026-03-10 17:24:12.877 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:24:12.877
2026-03-10 17:24:12.896 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=18.98
2026-03-10 17:24:12.915 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=18.87
2026-03-10 17:24:12.935 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=19.65
2026-03-10 17:24:12.935 | step 3 | route=IT_Ticket | empId=48116 | apiMs=58.60 | totalMs=58.60
2026-03-10 17:24:41.458 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=17:24:41.458
2026-03-10 17:24:42.034 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=575.77
2026-03-10 17:24:42.034 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=576.47 | totalMs=576.47
2026-03-10 17:24:43.626 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=17:24:43.626
2026-03-10 17:24:43.637 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-03-10 17:24:43.640 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=14.88 | totalMs=14.88
2026-03-10 17:26:52.733 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:26:52.733
2026-03-10 17:26:52.744 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-10 17:26:52.748 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=14.38 | totalMs=14.38
2026-03-10 17:26:52.751 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:26:52.751
2026-03-10 17:26:52.758 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=4.23
2026-03-10 17:26:52.762 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=10.70 | totalMs=10.70
2026-03-10 17:26:52.762 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:26:52.762
2026-03-10 17:26:52.765 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.71
2026-03-10 17:26:52.765 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=3.22 | totalMs=3.22
2026-03-10 17:26:58.494 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:26:58.494
2026-03-10 17:26:58.506 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=12.23
2026-03-10 17:26:58.512 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.81
2026-03-10 17:26:58.518 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.89
2026-03-10 17:26:58.520 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.08
2026-03-10 17:26:58.522 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.86
2026-03-10 17:26:58.557 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=35.04
2026-03-10 17:26:58.558 | step 3 | route=IT_Ticket | empId=48116 | apiMs=63.94 | totalMs=63.94
2026-03-10 17:26:58.558 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:26:58.558
2026-03-10 17:26:58.608 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=49.71
2026-03-10 17:26:58.609 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-10 17:26:58.610 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-10 17:26:58.611 | step 3 | route=IT_Ticket | empId=48116 | apiMs=52.52 | totalMs=52.52
2026-03-10 17:27:46.347 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=17:27:46.347
2026-03-10 17:27:46.367 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=18.85
2026-03-10 17:27:46.367 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=19.56 | totalMs=19.56
2026-03-10 17:27:47.207 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:27:47.207
2026-03-10 17:27:55.883 | step 1 | route=IT_Ticket | empId=51863 | query called at=17:27:55.883
2026-03-10 17:27:55.893 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-03-10 17:27:55.898 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-10 17:27:55.902 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-10 17:27:55.906 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-10 17:27:55.908 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-10 17:27:55.931 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=22.71
2026-03-10 17:27:55.931 | step 3 | route=IT_Ticket | empId=51863 | apiMs=47.33 | totalMs=47.33
2026-03-10 17:27:55.931 | step 1 | route=IT_Ticket | empId=51863 | query called at=17:27:55.931
2026-03-10 17:27:55.932 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-10 17:27:55.934 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-10 17:27:55.935 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-10 17:27:55.935 | step 3 | route=IT_Ticket | empId=51863 | apiMs=3.94 | totalMs=3.94
2026-03-10 17:28:05.794 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=17:28:05.794
2026-03-10 17:28:06.163 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=368.75
2026-03-10 17:28:06.166 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=372.32 | totalMs=372.32
2026-03-10 17:28:06.264 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=17:28:06.264
2026-03-10 17:28:06.306 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=38.64
2026-03-10 17:28:06.313 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-03-10 17:28:06.318 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=53.51 | totalMs=53.51
2026-03-10 17:28:06.319 | step 5 | route=SPOC_Entry_Save | empId=20299 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48116, 7, Price update, 1, 6, 10342, 2026-03-10).
2026-03-10 17:28:06.568 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=17:28:06.568
2026-03-10 17:28:06.584 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.55
2026-03-10 17:28:06.584 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=16.16 | totalMs=16.16
2026-03-10 17:28:07.435 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:28:07.435
2026-03-10 17:28:07.719 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=17:28:07.719
2026-03-10 17:28:07.735 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-03-10 17:28:07.738 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=18.91 | totalMs=18.91
2026-03-10 17:28:57.717 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=17:28:57.717
2026-03-10 17:28:57.831 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=114.17
2026-03-10 17:28:57.875 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=158.60 | totalMs=158.60
2026-03-10 17:28:57.882 | step 5 | route=SPOC_Entry_Save | empId=20299 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48116, 7, Price update, 1, 6, 10342, 2026-03-10).
2026-03-10 17:29:12.591 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=17:29:12.591
2026-03-10 17:29:12.609 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=18.07
2026-03-10 17:29:12.613 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=21.82 | totalMs=21.82
2026-03-10 17:29:16.392 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:29:16.392
2026-03-10 17:30:28.575 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:30:28.575
2026-03-10 17:30:32.545 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:30:32.545
2026-03-10 17:31:39.185 | step 1 | route=IT_Ticket_Report | empId=51863 | query called at=17:31:39.185
2026-03-10 17:31:39.968 | step 2 | route=IT_Ticket_Report | empId=51863 | query=kpi_it_ticket_report_page_proc | queryMs=782.6
2026-03-10 17:31:39.968 | step 3 | route=IT_Ticket_Report | empId=51863 | apiMs=783.22 | totalMs=783.22
2026-03-10 17:31:40.996 | step 4 | route=pageRenderd | empId=51863 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:31:40.996
2026-03-10 17:31:45.109 | step 1 | route=IT_Ticket | empId=51863 | query called at=17:31:45.109
2026-03-10 17:31:45.119 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-10 17:31:45.121 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-10 17:31:45.122 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-10 17:31:45.123 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-10 17:31:45.125 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-10 17:31:45.154 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=28.62
2026-03-10 17:31:45.154 | step 3 | route=IT_Ticket | empId=51863 | apiMs=44.96 | totalMs=44.96
2026-03-10 17:31:45.154 | step 1 | route=IT_Ticket | empId=51863 | query called at=17:31:45.154
2026-03-10 17:31:45.160 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=5.92
2026-03-10 17:31:45.165 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=4.52
2026-03-10 17:31:45.167 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-10 17:31:45.167 | step 3 | route=IT_Ticket | empId=51863 | apiMs=12.92 | totalMs=12.92
2026-03-10 17:31:54.549 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=17:31:54.549
2026-03-10 17:31:54.742 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=192.86
2026-03-10 17:31:54.745 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=196.51 | totalMs=196.51
2026-03-10 17:31:57.515 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=17:31:57.515
2026-03-10 17:31:57.527 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=11.74
2026-03-10 17:31:57.531 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=16.10 | totalMs=16.10
2026-03-10 17:32:26.376 | step 1 | route=IT_TicketPost | empId=51863 | query called at=17:32:26.376
2026-03-10 17:32:26.404 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=27.63
2026-03-10 17:32:26.408 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=31.68 | totalMs=31.68
2026-03-10 17:32:26.411 | step 1 | route=IT_TicketPost | empId=51863 | query called at=17:32:26.411
2026-03-10 17:32:26.427 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=12.26
2026-03-10 17:32:26.428 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=16.70 | totalMs=16.70
2026-03-10 17:32:26.428 | step 1 | route=IT_TicketPost | empId=51863 | query called at=17:32:26.428
2026-03-10 17:32:26.480 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=51.88
2026-03-10 17:32:26.480 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=52.39 | totalMs=52.39
2026-03-10 17:32:45.838 | step 1 | route=IT_Ticket | empId=51863 | query called at=17:32:45.838
2026-03-10 17:32:45.849 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-10 17:32:45.854 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-10 17:32:45.858 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-10 17:32:45.859 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-10 17:32:45.861 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-10 17:32:45.895 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=33.92
2026-03-10 17:32:45.896 | step 3 | route=IT_Ticket | empId=51863 | apiMs=57.54 | totalMs=57.54
2026-03-10 17:32:45.896 | step 1 | route=IT_Ticket | empId=51863 | query called at=17:32:45.896
2026-03-10 17:32:45.898 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-10 17:32:45.899 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-10 17:32:45.900 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-10 17:32:45.901 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.80 | totalMs=4.80
2026-03-10 17:35:31.684 | step 1 | route=IT_Ticket | empId=39652 | query called at=17:35:31.684
2026-03-10 17:35:31.700 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=15.29
2026-03-10 17:35:31.713 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=8.82
2026-03-10 17:35:31.720 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=4.42
2026-03-10 17:35:31.731 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=7.56
2026-03-10 17:35:31.740 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=8.41
2026-03-10 17:35:31.778 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=38.21
2026-03-10 17:35:31.779 | step 3 | route=IT_Ticket | empId=39652 | apiMs=94.16 | totalMs=94.16
2026-03-10 17:35:31.779 | step 1 | route=IT_Ticket | empId=39652 | query called at=17:35:31.779
2026-03-10 17:35:31.787 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=7.71
2026-03-10 17:35:31.795 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-03-10 17:35:31.804 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-10 17:35:31.804 | step 3 | route=IT_Ticket | empId=39652 | apiMs=24.93 | totalMs=24.93
2026-03-10 17:35:41.535 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=17:35:41.535
2026-03-10 17:35:41.850 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=314.25
2026-03-10 17:35:41.853 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=318.25 | totalMs=318.25
2026-03-10 17:35:43.005 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=17:35:43.005
2026-03-10 17:35:43.036 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=30.58
2026-03-10 17:35:43.040 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=34.43 | totalMs=34.43
2026-03-10 17:40:58.829 | step 1 | route=Ticket_SPOC_Approve | empId=51024 | query called at=17:40:58.829
2026-03-10 17:40:58.875 | step 2 | route=Ticket_SPOC_Approve | empId=51024 | query=IT_TIcket_SPOCApp_Report | queryMs=46.29
2026-03-10 17:40:58.876 | step 3 | route=Ticket_SPOC_Approve | empId=51024 | apiMs=47.03 | totalMs=47.03
2026-03-10 17:40:59.728 | step 4 | route=pageRenderd | empId=51024 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:40:59.728
2026-03-10 17:41:09.494 | step 1 | route=SPOC_Entry_Save | empId=51024 | query called at=17:41:09.494
2026-03-10 17:41:09.514 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=IT_Ticket_Update_SPOC | queryMs=20.07
2026-03-10 17:41:09.520 | step 3 | route=SPOC_Entry_Save | empId=51024 | apiMs=25.51 | totalMs=25.51
2026-03-10 17:41:09.523 | step 1 | route=SPOC_Entry_Save | empId=51024 | query called at=17:41:09.523
2026-03-10 17:41:09.564 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=38.17
2026-03-10 17:41:09.566 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-10 17:41:09.567 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-10 17:41:09.567 | step 3 | route=SPOC_Entry_Save | empId=51024 | apiMs=44.74 | totalMs=44.74
2026-03-10 17:41:17.311 | step 1 | route=Ticket_SPOC_Approve | empId=51024 | query called at=17:41:17.311
2026-03-10 17:41:17.329 | step 2 | route=Ticket_SPOC_Approve | empId=51024 | query=IT_TIcket_SPOCApp_Report | queryMs=17.65
2026-03-10 17:41:17.333 | step 3 | route=Ticket_SPOC_Approve | empId=51024 | apiMs=21.10 | totalMs=21.10
2026-03-10 17:41:18.305 | step 4 | route=pageRenderd | empId=51024 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:41:18.305
2026-03-10 17:44:46.716 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:44:46.716
2026-03-10 17:44:46.781 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=64.82
2026-03-10 17:44:46.786 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.82
2026-03-10 17:44:46.791 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-10 17:44:46.795 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-10 17:44:46.807 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=12.15
2026-03-10 17:44:46.879 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=71.31
2026-03-10 17:44:46.879 | step 3 | route=IT_Ticket | empId=57185 | apiMs=163.68 | totalMs=163.68
2026-03-10 17:44:46.880 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:44:46.880
2026-03-10 17:44:46.890 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=10.22
2026-03-10 17:44:46.891 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-10 17:44:46.893 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-10 17:44:46.893 | step 3 | route=IT_Ticket | empId=57185 | apiMs=13.51 | totalMs=13.51
2026-03-10 17:45:10.689 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=17:45:10.689
2026-03-10 17:45:10.993 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=303.98
2026-03-10 17:45:10.997 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=307.79 | totalMs=307.79
2026-03-10 17:45:12.413 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=17:45:12.413
2026-03-10 17:45:12.469 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=55.93
2026-03-10 17:45:12.473 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=59.54 | totalMs=59.54
2026-03-10 17:45:47.715 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:45:47.715
2026-03-10 17:45:47.753 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=37.66
2026-03-10 17:45:47.756 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=41.42 | totalMs=41.42
2026-03-10 17:45:47.760 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:45:47.760
2026-03-10 17:45:47.787 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=24.23
2026-03-10 17:45:47.790 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=30.80 | totalMs=30.80
2026-03-10 17:45:47.791 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:45:47.791
2026-03-10 17:45:47.794 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.46
2026-03-10 17:45:47.795 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=3.96 | totalMs=3.96
2026-03-10 17:45:48.614 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:45:48.614
2026-03-10 17:45:48.657 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=38.95
2026-03-10 17:45:48.668 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-03-10 17:45:48.674 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=3.02
2026-03-10 17:45:48.680 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=5.41
2026-03-10 17:45:48.686 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=5.44
2026-03-10 17:45:48.740 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=54.16
2026-03-10 17:45:48.741 | step 3 | route=IT_Ticket | empId=57185 | apiMs=126.66 | totalMs=126.66
2026-03-10 17:45:48.741 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:45:48.741
2026-03-10 17:45:48.748 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=7.07
2026-03-10 17:45:48.756 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=7.09
2026-03-10 17:45:48.761 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=5.01
2026-03-10 17:45:48.761 | step 3 | route=IT_Ticket | empId=57185 | apiMs=20.39 | totalMs=20.39
2026-03-10 17:46:11.595 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:46:11.595
2026-03-10 17:46:11.611 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=15.55
2026-03-10 17:46:11.611 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=16.24 | totalMs=16.24
2026-03-10 17:46:12.650 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:12.650
2026-03-10 17:46:16.957 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:46:16.957
2026-03-10 17:46:17.035 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=77.69
2026-03-10 17:46:17.042 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=84.83 | totalMs=84.83
2026-03-10 17:46:17.045 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:46:17.045
2026-03-10 17:46:17.051 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.04
2026-03-10 17:46:17.054 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.36
2026-03-10 17:46:17.057 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.52
2026-03-10 17:46:17.057 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=12.13 | totalMs=12.13
2026-03-10 17:46:17.309 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:46:17.309
2026-03-10 17:46:17.330 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=20.07
2026-03-10 17:46:17.330 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=20.77 | totalMs=20.77
2026-03-10 17:46:18.390 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:18.390
2026-03-10 17:54:50.481 | step 1 | route=IT_Ticket_Report | empId=47968 | query called at=17:54:50.481
2026-03-10 17:54:50.677 | step 2 | route=IT_Ticket_Report | empId=47968 | query=kpi_it_ticket_report_page_proc | queryMs=195.55
2026-03-10 17:54:50.677 | step 3 | route=IT_Ticket_Report | empId=47968 | apiMs=196.30 | totalMs=196.30
2026-03-10 17:54:51.022 | step 4 | route=pageRenderd | empId=47968 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:54:51.022
2026-03-10 17:54:52.768 | step 1 | route=IT_Ticket | empId=47968 | query called at=17:54:52.768
2026-03-10 17:54:52.804 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=35.3
2026-03-10 17:54:52.810 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=2.69
2026-03-10 17:54:52.816 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=2.64
2026-03-10 17:54:52.821 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=2.01
2026-03-10 17:54:52.845 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_it_Ticket_Details | queryMs=22.95
2026-03-10 17:54:52.885 | step 2 | route=IT_Ticket | empId=47968 | query=VMS_Comp_login_proc | queryMs=40.22
2026-03-10 17:54:52.885 | step 3 | route=IT_Ticket | empId=47968 | apiMs=116.94 | totalMs=116.94
2026-03-10 17:54:52.886 | step 1 | route=IT_Ticket | empId=47968 | query called at=17:54:52.886
2026-03-10 17:54:53.027 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=141.63
2026-03-10 17:54:53.030 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=2.64
2026-03-10 17:54:53.034 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=2.86
2026-03-10 17:54:53.034 | step 3 | route=IT_Ticket | empId=47968 | apiMs=148.34 | totalMs=148.34
2026-03-10 17:55:03.098 | step 1 | route=IT_Ticket_Report | empId=47968 | query called at=17:55:03.098
2026-03-10 17:55:03.241 | step 2 | route=IT_Ticket_Report | empId=47968 | query=kpi_it_ticket_report_page_proc | queryMs=142.76
2026-03-10 17:55:03.244 | step 3 | route=IT_Ticket_Report | empId=47968 | apiMs=146.76 | totalMs=146.76
2026-03-10 17:55:03.568 | step 4 | route=pageRenderd | empId=47968 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:55:03.568
2026-03-10 17:55:11.245 | step 1 | route=IT_Ticket | empId=47968 | query called at=17:55:11.245
2026-03-10 17:55:11.262 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=16.61
2026-03-10 17:55:11.274 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=8.42
2026-03-10 17:55:11.283 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=5.29
2026-03-10 17:55:11.331 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=44.83
2026-03-10 17:55:11.340 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_it_Ticket_Details | queryMs=8.26
2026-03-10 17:55:11.381 | step 2 | route=IT_Ticket | empId=47968 | query=VMS_Comp_login_proc | queryMs=40.81
2026-03-10 17:55:11.381 | step 3 | route=IT_Ticket | empId=47968 | apiMs=136.18 | totalMs=136.18
2026-03-10 17:55:11.382 | step 1 | route=IT_Ticket | empId=47968 | query called at=17:55:11.382
2026-03-10 17:55:11.390 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=7.52
2026-03-10 17:55:11.398 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-03-10 17:55:11.406 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=7.89
2026-03-10 17:55:11.407 | step 3 | route=IT_Ticket | empId=47968 | apiMs=24.71 | totalMs=24.71
2026-03-10 17:58:35.739 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47968 | query called at=17:58:35.739
2026-03-10 17:58:35.917 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=177.61
2026-03-10 17:58:35.921 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47968 | apiMs=181.39 | totalMs=181.39
2026-03-10 17:58:41.649 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47968 | query called at=17:58:41.649
2026-03-10 17:58:41.770 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=121.02
2026-03-10 17:58:41.771 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47968 | apiMs=121.75 | totalMs=121.75
2026-03-10 17:59:39.570 | step 1 | route=IT_TicketPost | empId=47968 | query called at=17:59:39.570
2026-03-10 17:59:39.581 | step 2 | route=IT_TicketPost | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-03-10 17:59:39.585 | step 3 | route=IT_TicketPost | empId=47968 | apiMs=15.23 | totalMs=15.23
2026-03-10 17:59:39.588 | step 1 | route=IT_TicketPost | empId=47968 | query called at=17:59:39.588
2026-03-10 17:59:39.599 | step 2 | route=IT_TicketPost | empId=47968 | query=IT_Ticket_Save_SPOC | queryMs=7.5
2026-03-10 17:59:39.602 | step 3 | route=IT_TicketPost | empId=47968 | apiMs=13.49 | totalMs=13.49
2026-03-10 17:59:39.602 | step 1 | route=IT_TicketPost | empId=47968 | query called at=17:59:39.602
2026-03-10 17:59:39.604 | step 2 | route=IT_TicketPost | empId=47968 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-10 17:59:39.604 | step 3 | route=IT_TicketPost | empId=47968 | apiMs=1.90 | totalMs=1.90
2026-03-10 17:59:42.164 | step 1 | route=IT_Ticket | empId=47968 | query called at=17:59:42.164
2026-03-10 17:59:42.178 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-10 17:59:42.185 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=4.23
2026-03-10 17:59:42.190 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=4.13
2026-03-10 17:59:42.218 | step 2 | route=IT_Ticket | empId=47968 | query=KPI_IT_Ticket_Details_New | queryMs=27.65
2026-03-10 17:59:42.249 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_it_Ticket_Details | queryMs=30.3
2026-03-10 17:59:42.290 | step 2 | route=IT_Ticket | empId=47968 | query=VMS_Comp_login_proc | queryMs=40.75
2026-03-10 17:59:42.290 | step 3 | route=IT_Ticket | empId=47968 | apiMs=125.69 | totalMs=125.69
2026-03-10 17:59:42.290 | step 1 | route=IT_Ticket | empId=47968 | query called at=17:59:42.290
2026-03-10 17:59:42.293 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=2.15
2026-03-10 17:59:42.295 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=2.09
2026-03-10 17:59:42.297 | step 2 | route=IT_Ticket | empId=47968 | query=Kpi_HW_Ticket_Details | queryMs=2.11
2026-03-10 17:59:42.298 | step 3 | route=IT_Ticket | empId=47968 | apiMs=7.50 | totalMs=7.50
2026-03-10 18:04:55.127 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=18:04:55.127
2026-03-10 18:04:55.172 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=44.01
2026-03-10 18:04:55.172 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=44.71 | totalMs=44.71
2026-03-10 18:04:55.768 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:04:55.768
2026-03-10 18:04:59.608 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=18:04:59.608
2026-03-10 18:04:59.663 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=IT_Ticket_Update_SPOC | queryMs=54.53
2026-03-10 18:04:59.677 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=69.51 | totalMs=69.51
2026-03-10 18:04:59.680 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=18:04:59.680
2026-03-10 18:04:59.769 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=85.54
2026-03-10 18:04:59.890 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=120.41
2026-03-10 18:04:59.893 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.18
2026-03-10 18:04:59.894 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=213.28 | totalMs=213.28
2026-03-10 18:05:07.069 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=18:05:07.069
2026-03-10 18:05:07.084 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=15.26
2026-03-10 18:05:07.088 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=18.90 | totalMs=18.90
2026-03-10 18:05:07.933 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:07.933
2026-03-10 18:25:15.217 | step 1 | route=IT_Ticket | empId=38669 | query called at=18:25:15.217
2026-03-10 18:25:15.299 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=81.03
2026-03-10 18:25:15.304 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-10 18:25:15.308 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-10 18:25:15.312 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-10 18:25:15.334 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=21.82
2026-03-10 18:25:15.372 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=37.64
2026-03-10 18:25:15.373 | step 3 | route=IT_Ticket | empId=38669 | apiMs=155.49 | totalMs=155.49
2026-03-10 18:25:15.373 | step 1 | route=IT_Ticket | empId=38669 | query called at=18:25:15.373
2026-03-10 18:25:15.391 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=17.65
2026-03-10 18:25:15.392 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-10 18:25:15.393 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-10 18:25:15.394 | step 3 | route=IT_Ticket | empId=38669 | apiMs=20.75 | totalMs=20.75
2026-03-10 18:25:15.621 | step 1 | route=IT_Ticket | empId=38669 | query called at=18:25:15.621
2026-03-10 18:25:15.632 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-10 18:25:15.633 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-10 18:25:15.634 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-10 18:25:15.636 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-10 18:25:15.637 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-10 18:25:15.670 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=32.71
2026-03-10 18:25:15.670 | step 3 | route=IT_Ticket | empId=38669 | apiMs=48.68 | totalMs=48.68
2026-03-10 18:25:15.670 | step 1 | route=IT_Ticket | empId=38669 | query called at=18:25:15.670
2026-03-10 18:25:15.672 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-10 18:25:15.673 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-10 18:25:15.674 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-10 18:25:15.674 | step 3 | route=IT_Ticket | empId=38669 | apiMs=4.04 | totalMs=4.04
2026-03-10 18:25:44.428 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38669 | query called at=18:25:44.428
2026-03-10 18:25:44.702 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=273.4
2026-03-10 18:25:44.705 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38669 | apiMs=277.16 | totalMs=277.16
2026-03-10 18:25:50.168 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38669 | query called at=18:25:50.168
2026-03-10 18:25:50.225 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=56.25
2026-03-10 18:25:50.229 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38669 | apiMs=60.29 | totalMs=60.29
2026-03-10 18:27:16.771 | step 1 | route=IT_TicketPost | empId=38669 | query called at=18:27:16.771
2026-03-10 18:27:16.782 | step 2 | route=IT_TicketPost | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-10 18:27:16.782 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=11.02 | totalMs=11.02
2026-03-10 18:27:16.782 | step 1 | route=IT_TicketPost | empId=38669 | query called at=18:27:16.782
2026-03-10 18:27:16.920 | step 2 | route=IT_TicketPost | empId=38669 | query=IT_Ticket_Save_SPOC | queryMs=137.74
2026-03-10 18:27:16.922 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=139.73 | totalMs=139.73
2026-03-10 18:27:16.922 | step 1 | route=IT_TicketPost | empId=38669 | query called at=18:27:16.922
2026-03-10 18:27:16.924 | step 2 | route=IT_TicketPost | empId=38669 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-10 18:27:16.925 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=2.21 | totalMs=2.21
2026-03-10 18:27:16.925 | step 1 | route=IT_TicketPost | empId=38669 | query called at=18:27:16.925
2026-03-10 18:27:16.926 | step 2 | route=IT_TicketPost | empId=38669 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-10 18:27:16.926 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=1.43 | totalMs=1.43
2026-03-10 18:27:17.165 | step 1 | route=IT_Ticket | empId=38669 | query called at=18:27:17.165
2026-03-10 18:27:17.175 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-10 18:27:17.177 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-10 18:27:17.178 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-10 18:27:17.179 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-10 18:27:17.181 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-10 18:27:17.214 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=33.37
2026-03-10 18:27:17.215 | step 3 | route=IT_Ticket | empId=38669 | apiMs=50.25 | totalMs=50.25
2026-03-10 18:27:17.215 | step 1 | route=IT_Ticket | empId=38669 | query called at=18:27:17.215
2026-03-10 18:27:17.217 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-10 18:27:17.218 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-10 18:27:17.219 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-10 18:27:17.219 | step 3 | route=IT_Ticket | empId=38669 | apiMs=4.29 | totalMs=4.29
2026-03-10 18:27:39.144 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=18:27:39.144
2026-03-10 18:27:39.187 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=42.25
2026-03-10 18:27:39.191 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=46.32 | totalMs=46.32
2026-03-10 18:27:40.041 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:27:40.041
2026-03-10 18:27:50.093 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=18:27:50.093
2026-03-10 18:27:50.133 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=40.17
2026-03-10 18:27:50.138 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=45.43 | totalMs=45.43
2026-03-10 18:27:50.141 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=18:27:50.141
2026-03-10 18:27:50.145 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-10 18:27:50.146 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-10 18:27:50.147 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-10 18:27:50.148 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=6.14 | totalMs=6.14
2026-03-10 18:27:50.485 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=18:27:50.485
2026-03-10 18:27:50.500 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=14.73
2026-03-10 18:27:50.500 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=15.31 | totalMs=15.31
2026-03-10 18:27:51.114 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:27:51.114
2026-03-10 18:28:04.998 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=18:28:04.998
2026-03-10 18:28:05.009 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=10.78
2026-03-10 18:28:05.012 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=13.44 | totalMs=13.44
2026-03-10 18:28:05.012 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=18:28:05.012
2026-03-10 18:28:05.013 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-10 18:28:05.015 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-10 18:28:05.015 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=2.87 | totalMs=2.87
2026-03-10 18:28:07.654 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=18:28:07.654
2026-03-10 18:28:07.670 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=15.41
2026-03-10 18:28:07.673 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=19.03 | totalMs=19.03
2026-03-10 18:28:08.233 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:28:08.233
2026-03-10 18:35:36.915 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:35:36.915
2026-03-10 18:35:36.970 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.1
2026-03-10 18:35:36.973 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.12 | totalMs=58.12
2026-03-10 18:35:40.189 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:35:40.189
2026-03-10 18:35:40.199 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-10 18:35:40.203 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.63 | totalMs=13.63
2026-03-10 18:38:37.565 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:38:37.565
2026-03-10 18:38:37.579 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=13.73
2026-03-10 18:38:37.579 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.46 | totalMs=14.46
2026-03-10 18:38:37.580 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:38:37.580
2026-03-10 18:38:37.590 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=10.5
2026-03-10 18:38:37.592 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=12.73 | totalMs=12.73
2026-03-10 18:38:37.593 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:38:37.593
2026-03-10 18:38:37.594 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-10 18:38:37.595 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.13 | totalMs=2.13
2026-03-10 18:38:37.595 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:38:37.595
2026-03-10 18:38:37.596 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-10 18:38:37.596 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.47 | totalMs=1.47
2026-03-10 18:38:37.872 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:38:37.872
2026-03-10 18:38:37.882 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-10 18:38:37.884 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-10 18:38:37.885 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-10 18:38:37.886 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-10 18:38:37.888 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-10 18:38:37.926 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=37.6
2026-03-10 18:38:37.926 | step 3 | route=IT_Ticket | empId=61350 | apiMs=54.35 | totalMs=54.35
2026-03-10 18:38:37.926 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:38:37.926
2026-03-10 18:38:37.928 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-10 18:38:37.929 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-10 18:38:37.931 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-10 18:38:37.931 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.41 | totalMs=4.41
2026-03-10 18:48:44.297 | step 1 | route=IT_Ticket | empId=5461 | query called at=18:48:44.297
2026-03-10 18:48:44.307 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-10 18:48:44.309 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-10 18:48:44.310 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-10 18:48:44.312 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-10 18:48:44.313 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-10 18:48:44.347 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=33.11
2026-03-10 18:48:44.347 | step 3 | route=IT_Ticket | empId=5461 | apiMs=49.96 | totalMs=49.96
2026-03-10 18:48:44.347 | step 1 | route=IT_Ticket | empId=5461 | query called at=18:48:44.347
2026-03-10 18:48:44.349 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-10 18:48:44.350 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-10 18:48:44.352 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-10 18:48:44.352 | step 3 | route=IT_Ticket | empId=5461 | apiMs=4.54 | totalMs=4.54
2026-03-11 08:57:58.903 | step 5 | route=dashboard | empId=ASA0109 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-11 08:59:26.496 | step 1 | route=IT_Ticket | empId=51120 | query called at=08:59:26.496
2026-03-11 08:59:26.529 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=32.79
2026-03-11 08:59:26.534 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-11 08:59:26.539 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 08:59:26.557 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.76
2026-03-11 08:59:26.606 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=48.87
2026-03-11 08:59:26.645 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=38.21
2026-03-11 08:59:26.645 | step 3 | route=IT_Ticket | empId=51120 | apiMs=148.84 | totalMs=148.84
2026-03-11 08:59:26.645 | step 1 | route=IT_Ticket | empId=51120 | query called at=08:59:26.645
2026-03-11 08:59:26.662 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=16.82
2026-03-11 08:59:26.685 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=22.72
2026-03-11 08:59:26.687 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-11 08:59:26.687 | step 3 | route=IT_Ticket | empId=51120 | apiMs=41.68 | totalMs=41.68
2026-03-11 08:59:32.632 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=08:59:32.632
2026-03-11 08:59:33.111 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=478.97
2026-03-11 08:59:33.112 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=479.61 | totalMs=479.61
2026-03-11 08:59:35.153 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=08:59:35.153
2026-03-11 08:59:35.189 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=35.38
2026-03-11 08:59:35.190 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=36.08 | totalMs=36.08
2026-03-11 08:59:46.572 | step 1 | route=IT_TicketPost | empId=51120 | query called at=08:59:46.572
2026-03-11 08:59:46.583 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-11 08:59:46.583 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=10.73 | totalMs=10.73
2026-03-11 08:59:46.583 | step 1 | route=IT_TicketPost | empId=51120 | query called at=08:59:46.583
2026-03-11 08:59:46.627 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=43.2
2026-03-11 08:59:46.629 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=45.72 | totalMs=45.72
2026-03-11 08:59:46.629 | step 1 | route=IT_TicketPost | empId=51120 | query called at=08:59:46.629
2026-03-11 08:59:46.631 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-11 08:59:46.632 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.27 | totalMs=2.27
2026-03-11 08:59:46.632 | step 1 | route=IT_TicketPost | empId=51120 | query called at=08:59:46.632
2026-03-11 08:59:46.633 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-11 08:59:46.633 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.60 | totalMs=1.60
2026-03-11 08:59:48.904 | step 1 | route=IT_Ticket | empId=51120 | query called at=08:59:48.904
2026-03-11 08:59:48.914 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-11 08:59:48.918 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-11 08:59:48.923 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-11 08:59:48.924 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-11 08:59:48.926 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-11 08:59:48.959 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=33.66
2026-03-11 08:59:48.960 | step 3 | route=IT_Ticket | empId=51120 | apiMs=56.08 | totalMs=56.08
2026-03-11 08:59:48.960 | step 1 | route=IT_Ticket | empId=51120 | query called at=08:59:48.960
2026-03-11 08:59:48.961 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-11 08:59:48.963 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 08:59:48.964 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-11 08:59:48.964 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.25 | totalMs=4.25
2026-03-11 09:00:20.356 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:00:20.356
2026-03-11 09:00:20.439 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=82.78
2026-03-11 09:00:20.440 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=83.46 | totalMs=83.46
2026-03-11 09:00:21.305 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:00:21.305
2026-03-11 09:00:26.002 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:00:26.002
2026-03-11 09:00:26.047 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=45.36
2026-03-11 09:00:26.074 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=72.60 | totalMs=72.60
2026-03-11 09:00:26.078 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:00:26.078
2026-03-11 09:00:26.082 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-11 09:00:26.084 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-11 09:00:26.085 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-11 09:00:26.085 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.67 | totalMs=7.67
2026-03-11 09:00:28.653 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:00:28.653
2026-03-11 09:00:28.695 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=41.86
2026-03-11 09:00:28.699 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=45.74 | totalMs=45.74
2026-03-11 09:00:29.481 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:00:29.481
2026-03-11 09:14:23.540 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:14:23.540
2026-03-11 09:14:23.620 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=79.62
2026-03-11 09:14:23.623 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=83.71 | totalMs=83.71
2026-03-11 09:14:24.125 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:14:24.125
2026-03-11 09:14:28.689 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:14:28.689
2026-03-11 09:14:28.727 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=36.99
2026-03-11 09:14:28.732 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=42.43 | totalMs=42.43
2026-03-11 09:14:28.735 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:14:28.735
2026-03-11 09:14:28.740 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-11 09:14:28.741 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-11 09:14:28.742 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=6.48 | totalMs=6.48
2026-03-11 09:14:31.590 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:14:31.590
2026-03-11 09:14:31.605 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=14.98
2026-03-11 09:14:31.609 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=18.86 | totalMs=18.86
2026-03-11 09:14:32.087 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:14:32.087
2026-03-11 09:16:19.661 | step 1 | route=IT_Ticket | empId=46290 | query called at=09:16:19.661
2026-03-11 09:16:19.694 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=32.88
2026-03-11 09:16:19.696 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-11 09:16:19.697 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-11 09:16:19.699 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-11 09:16:19.721 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=21.83
2026-03-11 09:16:19.761 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=39.44
2026-03-11 09:16:19.761 | step 3 | route=IT_Ticket | empId=46290 | apiMs=99.78 | totalMs=99.78
2026-03-11 09:16:19.761 | step 1 | route=IT_Ticket | empId=46290 | query called at=09:16:19.761
2026-03-11 09:16:19.779 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=17.23
2026-03-11 09:16:19.780 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 09:16:19.781 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-11 09:16:19.782 | step 3 | route=IT_Ticket | empId=46290 | apiMs=20.46 | totalMs=20.46
2026-03-11 09:16:25.017 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=09:16:25.017
2026-03-11 09:16:25.322 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=304.81
2026-03-11 09:16:25.326 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=309.10 | totalMs=309.10
2026-03-11 09:16:26.664 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=09:16:26.664
2026-03-11 09:16:26.680 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=15.34
2026-03-11 09:16:26.680 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=16.03 | totalMs=16.03
2026-03-11 09:16:43.999 | step 1 | route=IT_TicketPost | empId=46290 | query called at=09:16:43.999
2026-03-11 09:16:44.009 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-11 09:16:44.013 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=13.95 | totalMs=13.95
2026-03-11 09:16:44.016 | step 1 | route=IT_TicketPost | empId=46290 | query called at=09:16:44.016
2026-03-11 09:16:44.041 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=21.62
2026-03-11 09:16:44.043 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=26.86 | totalMs=26.86
2026-03-11 09:16:44.044 | step 1 | route=IT_TicketPost | empId=46290 | query called at=09:16:44.044
2026-03-11 09:16:44.046 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-11 09:16:44.046 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.34 | totalMs=2.34
2026-03-11 09:16:47.851 | step 1 | route=IT_Ticket | empId=46290 | query called at=09:16:47.851
2026-03-11 09:16:47.861 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-11 09:16:47.866 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-11 09:16:47.870 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-11 09:16:47.872 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-11 09:16:47.873 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-11 09:16:47.907 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=34.04
2026-03-11 09:16:47.908 | step 3 | route=IT_Ticket | empId=46290 | apiMs=56.65 | totalMs=56.65
2026-03-11 09:16:47.908 | step 1 | route=IT_Ticket | empId=46290 | query called at=09:16:47.908
2026-03-11 09:16:47.909 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-11 09:16:47.911 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-11 09:16:47.912 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-11 09:16:47.912 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.29 | totalMs=4.29
2026-03-11 09:16:56.661 | step 1 | route=IT_Ticket | empId=314 | query called at=09:16:56.661
2026-03-11 09:16:56.671 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-11 09:16:56.676 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-11 09:16:56.681 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-11 09:16:56.685 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-11 09:16:56.686 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-11 09:16:56.722 | step 2 | route=IT_Ticket | empId=314 | query=VMS_Comp_login_proc | queryMs=35.23
2026-03-11 09:16:56.722 | step 3 | route=IT_Ticket | empId=314 | apiMs=61.35 | totalMs=61.35
2026-03-11 09:16:56.722 | step 1 | route=IT_Ticket | empId=314 | query called at=09:16:56.722
2026-03-11 09:16:56.724 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-11 09:16:56.725 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-11 09:16:56.727 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-11 09:16:56.727 | step 3 | route=IT_Ticket | empId=314 | apiMs=4.80 | totalMs=4.80
2026-03-11 09:16:59.626 | step 1 | route=DesignTicketReport | empId=314 | query called at=09:16:59.626
2026-03-11 09:16:59.708 | step 2 | route=DesignTicketReport | empId=314 | query=DesignTicket_Report_proc | queryMs=81.52
2026-03-11 09:16:59.708 | step 3 | route=DesignTicketReport | empId=314 | apiMs=82.14 | totalMs=82.14
2026-03-11 09:17:00.211 | step 4 | route=pageRenderd | empId=314 | Page=DESIGNER TICKET REPORT | page fully loaded at : 09:17:00.211
2026-03-11 09:17:01.030 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:17:01.030
2026-03-11 09:17:01.050 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.99
2026-03-11 09:17:01.050 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.60 | totalMs=20.60
2026-03-11 09:17:01.562 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:17:01.562
2026-03-11 09:17:04.732 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:17:04.732
2026-03-11 09:17:04.747 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.65
2026-03-11 09:17:04.859 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=126.67 | totalMs=126.67
2026-03-11 09:17:04.960 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-11).
2026-03-11 09:17:05.216 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:17:05.216
2026-03-11 09:17:05.236 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.49
2026-03-11 09:17:05.239 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=22.99 | totalMs=22.99
2026-03-11 09:17:05.936 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:17:05.936
2026-03-11 09:17:15.259 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:17:15.259
2026-03-11 09:17:15.270 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.91
2026-03-11 09:17:15.272 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.34 | totalMs=13.34
2026-03-11 09:17:15.274 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-11).
2026-03-11 09:17:15.510 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:17:15.510
2026-03-11 09:17:15.530 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.07
2026-03-11 09:17:15.530 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.86 | totalMs=20.86
2026-03-11 09:17:16.284 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:17:16.284
2026-03-11 09:17:33.546 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=09:17:33.546
2026-03-11 09:17:33.852 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=306.13
2026-03-11 09:17:33.853 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=306.72 | totalMs=306.72
2026-03-11 09:17:35.032 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=09:17:35.032
2026-03-11 09:17:35.045 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.78
2026-03-11 09:17:35.048 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=15.63 | totalMs=15.63
2026-03-11 09:18:02.881 | step 1 | route=IT_TicketPost | empId=46290 | query called at=09:18:02.881
2026-03-11 09:18:02.898 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=16.77
2026-03-11 09:18:02.902 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=20.91 | totalMs=20.91
2026-03-11 09:18:02.905 | step 1 | route=IT_TicketPost | empId=46290 | query called at=09:18:02.905
2026-03-11 09:18:02.942 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=33.12
2026-03-11 09:18:02.956 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=50.64 | totalMs=50.64
2026-03-11 09:18:02.956 | step 1 | route=IT_TicketPost | empId=46290 | query called at=09:18:02.956
2026-03-11 09:18:02.965 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.03
2026-03-11 09:18:02.966 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=9.55 | totalMs=9.55
2026-03-11 09:18:08.573 | step 1 | route=DesignTicketReport | empId=314 | query called at=09:18:08.573
2026-03-11 09:18:08.614 | step 2 | route=DesignTicketReport | empId=314 | query=DesignTicket_Report_proc | queryMs=40.37
2026-03-11 09:18:08.615 | step 3 | route=DesignTicketReport | empId=314 | apiMs=41.12 | totalMs=41.12
2026-03-11 09:18:09.150 | step 4 | route=pageRenderd | empId=314 | Page=DESIGNER TICKET REPORT | page fully loaded at : 09:18:09.150
2026-03-11 09:18:10.038 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:18:10.038
2026-03-11 09:18:10.105 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=66.68
2026-03-11 09:18:10.109 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=70.45 | totalMs=70.45
2026-03-11 09:18:10.705 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:18:10.705
2026-03-11 09:18:11.978 | step 1 | route=IT_Ticket | empId=46290 | query called at=09:18:11.978
2026-03-11 09:18:11.988 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-03-11 09:18:11.992 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-11 09:18:11.996 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-11 09:18:11.997 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-11 09:18:11.998 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-11 09:18:12.016 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=17.69
2026-03-11 09:18:12.017 | step 3 | route=IT_Ticket | empId=46290 | apiMs=38.74 | totalMs=38.74
2026-03-11 09:18:12.017 | step 1 | route=IT_Ticket | empId=46290 | query called at=09:18:12.017
2026-03-11 09:18:12.018 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-11 09:18:12.019 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-11 09:18:12.020 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-11 09:18:12.021 | step 3 | route=IT_Ticket | empId=46290 | apiMs=3.86 | totalMs=3.86
2026-03-11 09:18:20.921 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:18:20.921
2026-03-11 09:18:20.941 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=19.34
2026-03-11 09:18:20.952 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=30.36 | totalMs=30.36
2026-03-11 09:18:20.956 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:18:20.956
2026-03-11 09:18:20.963 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.83
2026-03-11 09:18:20.965 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-03-11 09:18:20.967 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.99
2026-03-11 09:18:20.968 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=11.88 | totalMs=11.88
2026-03-11 09:18:26.183 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:18:26.183
2026-03-11 09:18:26.201 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=17.32
2026-03-11 09:18:26.205 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=22.18 | totalMs=22.18
2026-03-11 09:18:26.696 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:18:26.696
2026-03-11 09:22:04.208 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:22:04.208
2026-03-11 09:22:04.225 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=17.11
2026-03-11 09:22:04.232 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=2.77
2026-03-11 09:22:04.237 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.8
2026-03-11 09:22:04.252 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.59
2026-03-11 09:22:04.256 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=3.87
2026-03-11 09:22:04.292 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=36.23
2026-03-11 09:22:04.293 | step 3 | route=IT_Ticket | empId=59261 | apiMs=84.84 | totalMs=84.84
2026-03-11 09:22:04.293 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:22:04.293
2026-03-11 09:22:04.295 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.86
2026-03-11 09:22:04.297 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-11 09:22:04.299 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.99
2026-03-11 09:22:04.299 | step 3 | route=IT_Ticket | empId=59261 | apiMs=6.18 | totalMs=6.18
2026-03-11 09:22:14.809 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=09:22:14.809
2026-03-11 09:22:15.324 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=513.96
2026-03-11 09:22:15.324 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=514.68 | totalMs=514.68
2026-03-11 09:22:23.580 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=09:22:23.580
2026-03-11 09:22:23.614 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=33.45
2026-03-11 09:22:23.614 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=34.14 | totalMs=34.14
2026-03-11 09:23:01.815 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:23:01.815
2026-03-11 09:23:01.827 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-03-11 09:23:01.831 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=15.57 | totalMs=15.57
2026-03-11 09:23:01.834 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:23:01.834
2026-03-11 09:23:01.999 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=161.99
2026-03-11 09:23:02.011 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=176.73 | totalMs=176.73
2026-03-11 09:23:02.011 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:23:02.011
2026-03-11 09:23:02.014 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.14
2026-03-11 09:23:02.015 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=3.72 | totalMs=3.72
2026-03-11 09:23:02.015 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:23:02.015
2026-03-11 09:23:02.018 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.9
2026-03-11 09:23:02.019 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=3.48 | totalMs=3.48
2026-03-11 09:23:02.250 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:23:02.250
2026-03-11 09:23:02.269 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=18.1
2026-03-11 09:23:02.270 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-11 09:23:02.272 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-11 09:23:02.274 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-11 09:23:02.276 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.77
2026-03-11 09:23:02.297 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=20.98
2026-03-11 09:23:02.298 | step 3 | route=IT_Ticket | empId=59261 | apiMs=47.37 | totalMs=47.37
2026-03-11 09:23:02.298 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:23:02.298
2026-03-11 09:23:02.300 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.81
2026-03-11 09:23:02.302 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-03-11 09:23:02.304 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-03-11 09:23:02.304 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.95 | totalMs=5.95
2026-03-11 09:25:19.208 | step 1 | route=IT_Ticket | empId=39652 | query called at=09:25:19.208
2026-03-11 09:25:19.219 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-03-11 09:25:19.221 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.96
2026-03-11 09:25:19.223 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-11 09:25:19.225 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-11 09:25:19.227 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.82
2026-03-11 09:25:19.261 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=34
2026-03-11 09:25:19.261 | step 3 | route=IT_Ticket | empId=39652 | apiMs=53.75 | totalMs=53.75
2026-03-11 09:25:19.262 | step 1 | route=IT_Ticket | empId=39652 | query called at=09:25:19.262
2026-03-11 09:25:19.264 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.73
2026-03-11 09:25:19.265 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-03-11 09:25:19.267 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-03-11 09:25:19.267 | step 3 | route=IT_Ticket | empId=39652 | apiMs=5.83 | totalMs=5.83
2026-03-11 09:25:27.785 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=09:25:27.785
2026-03-11 09:25:27.939 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=153.95
2026-03-11 09:25:27.942 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=157.62 | totalMs=157.62
2026-03-11 09:25:29.211 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=09:25:29.211
2026-03-11 09:25:29.227 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=13.33
2026-03-11 09:25:29.230 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=19.17 | totalMs=19.17
2026-03-11 09:26:02.229 | step 1 | route=IT_TicketPost | empId=39652 | query called at=09:26:02.229
2026-03-11 09:26:02.241 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=11.17
2026-03-11 09:26:02.245 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=15.91 | totalMs=15.91
2026-03-11 09:26:02.249 | step 1 | route=IT_TicketPost | empId=39652 | query called at=09:26:02.249
2026-03-11 09:26:02.280 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=27.32
2026-03-11 09:26:02.282 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=32.90 | totalMs=32.90
2026-03-11 09:26:02.282 | step 1 | route=IT_TicketPost | empId=39652 | query called at=09:26:02.282
2026-03-11 09:26:02.284 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-03-11 09:26:02.285 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=2.44 | totalMs=2.44
2026-03-11 09:26:02.285 | step 1 | route=IT_TicketPost | empId=39652 | query called at=09:26:02.285
2026-03-11 09:26:02.287 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-11 09:26:02.287 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.89 | totalMs=1.89
2026-03-11 09:26:06.540 | step 1 | route=IT_Ticket | empId=39652 | query called at=09:26:06.540
2026-03-11 09:26:06.560 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=19.25
2026-03-11 09:26:06.568 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=4.44
2026-03-11 09:26:06.576 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=3.88
2026-03-11 09:26:06.582 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=2.18
2026-03-11 09:26:06.584 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.64
2026-03-11 09:26:06.639 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=54.86
2026-03-11 09:26:06.639 | step 3 | route=IT_Ticket | empId=39652 | apiMs=98.42 | totalMs=98.42
2026-03-11 09:26:06.639 | step 1 | route=IT_Ticket | empId=39652 | query called at=09:26:06.639
2026-03-11 09:26:06.676 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=37.02
2026-03-11 09:26:06.708 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=30.9
2026-03-11 09:26:06.739 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=30.97
2026-03-11 09:26:06.739 | step 3 | route=IT_Ticket | empId=39652 | apiMs=99.96 | totalMs=99.96
2026-03-11 09:26:19.981 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:26:19.981
2026-03-11 09:26:20.021 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=39.48
2026-03-11 09:26:20.025 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=43.30 | totalMs=43.30
2026-03-11 09:26:20.699 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:26:20.699
2026-03-11 09:29:38.281 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:29:38.281
2026-03-11 09:29:38.429 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=147.47
2026-03-11 09:29:38.446 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=17.45
2026-03-11 09:29:38.464 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=17.21
2026-03-11 09:29:38.482 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=17.87
2026-03-11 09:29:38.568 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=85.99
2026-03-11 09:29:38.619 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=50.78
2026-03-11 09:29:38.620 | step 3 | route=IT_Ticket | empId=27862 | apiMs=339.12 | totalMs=339.12
2026-03-11 09:29:38.620 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:29:38.620
2026-03-11 09:29:38.636 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=15.42
2026-03-11 09:29:38.637 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-11 09:29:38.639 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-11 09:29:38.639 | step 3 | route=IT_Ticket | empId=27862 | apiMs=19.32 | totalMs=19.32
2026-03-11 09:29:38.812 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:29:38.812
2026-03-11 09:29:38.833 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=20.51
2026-03-11 09:29:38.848 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=14.5
2026-03-11 09:29:38.900 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=51.5
2026-03-11 09:29:38.915 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=15.56
2026-03-11 09:29:38.925 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=9.04
2026-03-11 09:29:39.018 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=93.33
2026-03-11 09:29:39.019 | step 3 | route=IT_Ticket | empId=27862 | apiMs=206.63 | totalMs=206.63
2026-03-11 09:29:39.019 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:29:39.019
2026-03-11 09:29:39.055 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=35.75
2026-03-11 09:29:39.106 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=50.43
2026-03-11 09:29:39.131 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=25.04
2026-03-11 09:29:39.131 | step 3 | route=IT_Ticket | empId=27862 | apiMs=112.34 | totalMs=112.34
2026-03-11 09:29:51.847 | step 1 | route=HW_TicketFun | empId= | query called at=09:29:51.847
2026-03-11 09:29:51.901 | step 2 | route=HW_TicketFun | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=52.57
2026-03-11 09:29:51.904 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=56.45 | totalMs=56.45
2026-03-11 09:30:26.772 | step 1 | route=HW_TicketPost | empId=27862 | query called at=09:30:26.772
2026-03-11 09:30:26.866 | step 2 | route=HW_TicketPost | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=92.82
2026-03-11 09:30:26.869 | step 3 | route=HW_TicketPost | empId=27862 | apiMs=96.95 | totalMs=96.95
2026-03-11 09:30:26.873 | step 1 | route=HW_TicketPost | empId=27862 | query called at=09:30:26.873
2026-03-11 09:30:26.906 | step 2 | route=HW_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.01
2026-03-11 09:30:26.906 | step 3 | route=HW_TicketPost | empId=27862 | apiMs=33.47 | totalMs=33.47
2026-03-11 09:30:26.906 | step 1 | route=HW_TicketPost | empId=27862 | query called at=09:30:26.906
2026-03-11 09:30:26.925 | step 2 | route=HW_TicketPost | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=18.12
2026-03-11 09:30:26.925 | step 3 | route=HW_TicketPost | empId=27862 | apiMs=18.64 | totalMs=18.64
2026-03-11 09:30:26.925 | step 1 | route=HW_TicketPost | empId=27862 | query called at=09:30:26.925
2026-03-11 09:30:27.018 | step 2 | route=HW_TicketPost | empId=27862 | query=hw_ticket_save_proc_kpi | queryMs=92.45
2026-03-11 09:30:27.044 | step 3 | route=HW_TicketPost | empId=27862 | apiMs=118.49 | totalMs=118.49
2026-03-11 09:30:31.787 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:30:31.787
2026-03-11 09:30:31.806 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=18.8
2026-03-11 09:30:31.811 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-11 09:30:31.818 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=3.5
2026-03-11 09:30:31.822 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-11 09:30:31.824 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.67
2026-03-11 09:30:31.873 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=48.92
2026-03-11 09:30:31.873 | step 3 | route=IT_Ticket | empId=27862 | apiMs=86.84 | totalMs=86.84
2026-03-11 09:30:31.874 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:30:31.874
2026-03-11 09:30:31.875 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-11 09:30:31.888 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=12.66
2026-03-11 09:30:31.889 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-11 09:30:31.890 | step 3 | route=IT_Ticket | empId=27862 | apiMs=15.95 | totalMs=15.95
2026-03-11 09:31:46.106 | step 1 | route=IT_Ticket_Report | empId=56156 | query called at=09:31:46.106
2026-03-11 09:31:46.434 | step 2 | route=IT_Ticket_Report | empId=56156 | query=kpi_it_ticket_report_page_proc | queryMs=327.16
2026-03-11 09:31:46.434 | step 3 | route=IT_Ticket_Report | empId=56156 | apiMs=327.85 | totalMs=327.85
2026-03-11 09:31:50.480 | step 4 | route=pageRenderd | empId=56156 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:31:50.480
2026-03-11 09:33:01.633 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:33:01.633
2026-03-11 09:33:01.644 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-11 09:33:01.649 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=4.64
2026-03-11 09:33:01.650 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-11 09:33:01.658 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-03-11 09:33:01.660 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.75
2026-03-11 09:33:01.736 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=75.53
2026-03-11 09:33:01.736 | step 3 | route=IT_Ticket | empId=39370 | apiMs=103.54 | totalMs=103.54
2026-03-11 09:33:01.737 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:33:01.737
2026-03-11 09:33:01.740 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=2.63
2026-03-11 09:33:01.743 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=2.88
2026-03-11 09:33:01.745 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=2.21
2026-03-11 09:33:01.746 | step 3 | route=IT_Ticket | empId=39370 | apiMs=8.83 | totalMs=8.83
2026-03-11 09:33:08.184 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=09:33:08.184
2026-03-11 09:33:08.677 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=492.56
2026-03-11 09:33:08.680 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=496.49 | totalMs=496.49
2026-03-11 09:33:10.356 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=09:33:10.356
2026-03-11 09:33:10.368 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.99
2026-03-11 09:33:10.368 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=12.70 | totalMs=12.70
2026-03-11 09:33:42.756 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:33:42.756
2026-03-11 09:33:42.766 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-11 09:33:42.770 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=13.95 | totalMs=13.95
2026-03-11 09:33:42.773 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:33:42.773
2026-03-11 09:33:42.919 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=142.4
2026-03-11 09:33:43.105 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=331.29 | totalMs=331.29
2026-03-11 09:33:43.105 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:33:43.105
2026-03-11 09:33:43.107 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.15
2026-03-11 09:33:43.108 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.67 | totalMs=2.67
2026-03-11 09:33:43.108 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:33:43.108
2026-03-11 09:33:43.109 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-11 09:33:43.110 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=1.47 | totalMs=1.47
2026-03-11 09:33:47.646 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:33:47.646
2026-03-11 09:33:47.657 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-11 09:33:47.662 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-11 09:33:47.666 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-11 09:33:47.671 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-11 09:33:47.672 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-11 09:33:47.698 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=25.34
2026-03-11 09:33:47.698 | step 3 | route=IT_Ticket | empId=39370 | apiMs=52.00 | totalMs=52.00
2026-03-11 09:33:47.699 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:33:47.699
2026-03-11 09:33:47.700 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-11 09:33:47.702 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-11 09:33:47.703 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-11 09:33:47.703 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.75 | totalMs=4.75
2026-03-11 09:35:03.244 | step 1 | route=IT_Ticket | empId=56156 | query called at=09:35:03.244
2026-03-11 09:35:03.257 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=12.48
2026-03-11 09:35:03.263 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=2.38
2026-03-11 09:35:03.268 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-11 09:35:03.273 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 09:35:03.274 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-11 09:35:03.310 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=35.63
2026-03-11 09:35:03.310 | step 3 | route=IT_Ticket | empId=56156 | apiMs=66.10 | totalMs=66.10
2026-03-11 09:35:03.311 | step 1 | route=IT_Ticket | empId=56156 | query called at=09:35:03.311
2026-03-11 09:35:03.313 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.74
2026-03-11 09:35:03.314 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 09:35:03.316 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 09:35:03.316 | step 3 | route=IT_Ticket | empId=56156 | apiMs=5.45 | totalMs=5.45
2026-03-11 09:35:39.095 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56156 | query called at=09:35:39.095
2026-03-11 09:35:39.532 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=437.07
2026-03-11 09:35:39.536 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56156 | apiMs=441.00 | totalMs=441.00
2026-03-11 09:35:42.365 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query called at=09:35:42.365
2026-03-11 09:35:42.379 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=13.06
2026-03-11 09:35:42.383 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56156 | apiMs=17.81 | totalMs=17.81
2026-03-11 09:39:03.455 | step 1 | route=IT_TicketPost | empId=56156 | query called at=09:39:03.455
2026-03-11 09:39:03.465 | step 2 | route=IT_TicketPost | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-11 09:39:03.470 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=14.73 | totalMs=14.73
2026-03-11 09:39:03.474 | step 1 | route=IT_TicketPost | empId=56156 | query called at=09:39:03.474
2026-03-11 09:39:03.522 | step 2 | route=IT_TicketPost | empId=56156 | query=IT_Ticket_Save_SPOC | queryMs=45.08
2026-03-11 09:39:03.524 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=50.78 | totalMs=50.78
2026-03-11 09:39:03.525 | step 1 | route=IT_TicketPost | empId=56156 | query called at=09:39:03.525
2026-03-11 09:39:03.527 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-11 09:39:03.527 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=2.23 | totalMs=2.23
2026-03-11 09:39:03.750 | step 1 | route=IT_Ticket | empId=56156 | query called at=09:39:03.750
2026-03-11 09:39:03.761 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-03-11 09:39:03.763 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-03-11 09:39:03.765 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 09:39:03.766 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 09:39:03.768 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-11 09:39:03.802 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=33.71
2026-03-11 09:39:03.802 | step 3 | route=IT_Ticket | empId=56156 | apiMs=52.58 | totalMs=52.58
2026-03-11 09:39:03.802 | step 1 | route=IT_Ticket | empId=56156 | query called at=09:39:03.802
2026-03-11 09:39:03.805 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.95
2026-03-11 09:39:03.806 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 09:39:03.808 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 09:39:03.808 | step 3 | route=IT_Ticket | empId=56156 | apiMs=5.64 | totalMs=5.64
2026-03-11 09:41:05.346 | step 1 | route=IT_Ticket_Report | empId=39652 | query called at=09:41:05.346
2026-03-11 09:41:05.609 | step 2 | route=IT_Ticket_Report | empId=39652 | query=kpi_it_ticket_report_page_proc | queryMs=263.1
2026-03-11 09:41:05.610 | step 3 | route=IT_Ticket_Report | empId=39652 | apiMs=263.74 | totalMs=263.74
2026-03-11 09:41:06.149 | step 4 | route=pageRenderd | empId=39652 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:41:06.149
2026-03-11 09:47:59.512 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=09:47:59.512
2026-03-11 09:47:59.630 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=117.59
2026-03-11 09:47:59.633 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=121.55 | totalMs=121.55
2026-03-11 09:48:00.341 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:48:00.341
2026-03-11 09:51:20.958 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:51:20.958
2026-03-11 09:51:20.992 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=33.66
2026-03-11 09:51:20.998 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.8
2026-03-11 09:51:21.002 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 09:51:21.007 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-11 09:51:21.029 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=22.52
2026-03-11 09:51:21.077 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=47.46
2026-03-11 09:51:21.078 | step 3 | route=IT_Ticket | empId=48116 | apiMs=119.53 | totalMs=119.53
2026-03-11 09:51:21.078 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:51:21.078
2026-03-11 09:51:21.096 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=18.16
2026-03-11 09:51:21.100 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=2.93
2026-03-11 09:51:21.103 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=3.01
2026-03-11 09:51:21.103 | step 3 | route=IT_Ticket | empId=48116 | apiMs=25.27 | totalMs=25.27
2026-03-11 09:51:28.223 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=09:51:28.223
2026-03-11 09:51:29.074 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=850.86
2026-03-11 09:51:29.075 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=851.50 | totalMs=851.50
2026-03-11 09:51:30.679 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=09:51:30.679
2026-03-11 09:51:30.691 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-03-11 09:51:30.694 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.60 | totalMs=15.60
2026-03-11 09:52:58.898 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:52:58.898
2026-03-11 09:52:58.929 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=30.52
2026-03-11 09:52:58.933 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=35.07 | totalMs=35.07
2026-03-11 09:52:58.936 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:52:58.936
2026-03-11 09:52:58.955 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=16.07
2026-03-11 09:52:58.960 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=23.48 | totalMs=23.48
2026-03-11 09:52:58.960 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:52:58.960
2026-03-11 09:52:58.985 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.32
2026-03-11 09:52:58.986 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=25.83 | totalMs=25.83
2026-03-11 09:53:04.892 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:53:04.892
2026-03-11 09:53:04.903 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-03-11 09:53:04.909 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.24
2026-03-11 09:53:04.914 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.95
2026-03-11 09:53:04.920 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.2
2026-03-11 09:53:04.922 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.9
2026-03-11 09:53:04.992 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=68.95
2026-03-11 09:53:04.992 | step 3 | route=IT_Ticket | empId=48116 | apiMs=99.98 | totalMs=99.98
2026-03-11 09:53:04.992 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:53:04.992
2026-03-11 09:53:05.001 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-03-11 09:53:05.002 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-11 09:53:05.004 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-11 09:53:05.004 | step 3 | route=IT_Ticket | empId=48116 | apiMs=11.89 | totalMs=11.89
2026-03-11 09:53:05.478 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=09:53:05.478
2026-03-11 09:53:05.601 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=121.71
2026-03-11 09:53:05.601 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=122.53 | totalMs=122.53
2026-03-11 09:53:06.230 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:53:06.230
2026-03-11 09:53:19.521 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=09:53:19.521
2026-03-11 09:53:19.566 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=44.5
2026-03-11 09:53:19.582 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=1.56
2026-03-11 09:53:19.587 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=66.19 | totalMs=66.19
2026-03-11 09:53:19.590 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=09:53:19.590
2026-03-11 09:53:19.592 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-11 09:53:19.594 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-11 09:53:19.595 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-11 09:53:19.596 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=5.28 | totalMs=5.28
2026-03-11 09:53:26.398 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=09:53:26.398
2026-03-11 09:53:26.472 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=73.66
2026-03-11 09:53:26.481 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.49
2026-03-11 09:53:26.490 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.43
2026-03-11 09:53:26.493 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=94.36 | totalMs=94.36
2026-03-11 09:53:29.302 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=09:53:29.302
2026-03-11 09:53:29.332 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=29.29
2026-03-11 09:53:29.332 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=30.00 | totalMs=30.00
2026-03-11 09:53:30.046 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:53:30.046
2026-03-11 09:54:14.002 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:54:14.002
2026-03-11 09:54:14.035 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=32.87
2026-03-11 09:54:14.049 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=9.11
2026-03-11 09:54:14.058 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=5.22
2026-03-11 09:54:14.066 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=5.45
2026-03-11 09:54:14.075 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=8.41
2026-03-11 09:54:14.156 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=81.23
2026-03-11 09:54:14.157 | step 3 | route=IT_Ticket | empId=67918 | apiMs=154.68 | totalMs=154.68
2026-03-11 09:54:14.157 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:54:14.157
2026-03-11 09:54:14.165 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=7.85
2026-03-11 09:54:14.174 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-03-11 09:54:14.182 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-03-11 09:54:14.182 | step 3 | route=IT_Ticket | empId=67918 | apiMs=25.30 | totalMs=25.30
2026-03-11 09:54:32.224 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67918 | query called at=09:54:32.224
2026-03-11 09:54:32.599 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=374.68
2026-03-11 09:54:32.603 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67918 | apiMs=378.70 | totalMs=378.70
2026-03-11 09:54:44.593 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query called at=09:54:44.593
2026-03-11 09:54:44.847 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=254.16
2026-03-11 09:54:44.851 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67918 | apiMs=257.82 | totalMs=257.82
2026-03-11 09:58:21.667 | step 1 | route=IT_Ticket_Report | empId=55868 | query called at=09:58:21.667
2026-03-11 09:58:21.907 | step 2 | route=IT_Ticket_Report | empId=55868 | query=kpi_it_ticket_report_page_proc | queryMs=239.17
2026-03-11 09:58:21.907 | step 3 | route=IT_Ticket_Report | empId=55868 | apiMs=240.01 | totalMs=240.01
2026-03-11 09:58:23.878 | step 4 | route=pageRenderd | empId=55868 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:58:23.878
2026-03-11 09:59:41.391 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:59:41.391
2026-03-11 09:59:41.450 | step 2 | route=IT_TicketPost | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=59.24
2026-03-11 09:59:41.454 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=63.87 | totalMs=63.87
2026-03-11 09:59:41.470 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:59:41.470
2026-03-11 09:59:41.592 | step 2 | route=IT_TicketPost | empId=67918 | query=IT_Ticket_Save_SPOC | queryMs=122.25
2026-03-11 09:59:42.161 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=690.77 | totalMs=690.77
2026-03-11 09:59:42.161 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:59:42.161
2026-03-11 09:59:42.163 | step 2 | route=IT_TicketPost | empId=67918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.31
2026-03-11 09:59:42.164 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=2.89 | totalMs=2.89
2026-03-11 09:59:42.164 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:59:42.164
2026-03-11 09:59:42.166 | step 2 | route=IT_TicketPost | empId=67918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-11 09:59:42.166 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=1.87 | totalMs=1.87
2026-03-11 09:59:42.391 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:59:42.391
2026-03-11 09:59:42.403 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=11.24
2026-03-11 09:59:42.406 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=2.68
2026-03-11 09:59:42.408 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.85
2026-03-11 09:59:42.410 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.85
2026-03-11 09:59:42.435 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=24.68
2026-03-11 09:59:42.478 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=42.66
2026-03-11 09:59:42.478 | step 3 | route=IT_Ticket | empId=67918 | apiMs=87.00 | totalMs=87.00
2026-03-11 09:59:42.479 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:59:42.479
2026-03-11 09:59:42.498 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=19.09
2026-03-11 09:59:42.500 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 09:59:42.502 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=2.3
2026-03-11 09:59:42.502 | step 3 | route=IT_Ticket | empId=67918 | apiMs=23.88 | totalMs=23.88
2026-03-11 10:01:25.302 | step 1 | route=IT_Ticket | empId=57442 | query called at=10:01:25.302
2026-03-11 10:01:25.314 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=11.82
2026-03-11 10:01:25.320 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.84
2026-03-11 10:01:25.325 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-03-11 10:01:25.330 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 10:01:25.332 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.73
2026-03-11 10:01:25.373 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=41.4
2026-03-11 10:01:25.374 | step 3 | route=IT_Ticket | empId=57442 | apiMs=71.47 | totalMs=71.47
2026-03-11 10:01:25.374 | step 1 | route=IT_Ticket | empId=57442 | query called at=10:01:25.374
2026-03-11 10:01:25.376 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=2.23
2026-03-11 10:01:25.378 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-11 10:01:25.379 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-11 10:01:25.380 | step 3 | route=IT_Ticket | empId=57442 | apiMs=5.84 | totalMs=5.84
2026-03-11 10:01:36.953 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=10:01:36.953
2026-03-11 10:01:37.255 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=301.84
2026-03-11 10:01:37.259 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=306.15 | totalMs=306.15
2026-03-11 10:01:41.248 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=10:01:41.248
2026-03-11 10:01:41.276 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=26.66
2026-03-11 10:01:41.279 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=30.58 | totalMs=30.58
2026-03-11 10:02:16.322 | step 1 | route=IT_TicketPost | empId=57442 | query called at=10:02:16.322
2026-03-11 10:02:16.336 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=13.28
2026-03-11 10:02:16.336 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.01 | totalMs=14.01
2026-03-11 10:02:16.337 | step 1 | route=IT_TicketPost | empId=57442 | query called at=10:02:16.337
2026-03-11 10:02:16.386 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=48.92
2026-03-11 10:02:16.418 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=80.89 | totalMs=80.89
2026-03-11 10:02:16.418 | step 1 | route=IT_TicketPost | empId=57442 | query called at=10:02:16.418
2026-03-11 10:02:16.420 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.15
2026-03-11 10:02:16.420 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.63 | totalMs=2.63
2026-03-11 10:02:16.421 | step 1 | route=IT_TicketPost | empId=57442 | query called at=10:02:16.421
2026-03-11 10:02:16.422 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-11 10:02:16.422 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=1.80 | totalMs=1.80
2026-03-11 10:02:21.266 | step 1 | route=IT_Ticket | empId=57442 | query called at=10:02:21.266
2026-03-11 10:02:21.277 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-03-11 10:02:21.282 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-11 10:02:21.287 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-11 10:02:21.291 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-11 10:02:21.293 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.85
2026-03-11 10:02:21.325 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=31.03
2026-03-11 10:02:21.325 | step 3 | route=IT_Ticket | empId=57442 | apiMs=58.82 | totalMs=58.82
2026-03-11 10:02:21.325 | step 1 | route=IT_Ticket | empId=57442 | query called at=10:02:21.325
2026-03-11 10:02:21.327 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-03-11 10:02:21.329 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-11 10:02:21.330 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-11 10:02:21.331 | step 3 | route=IT_Ticket | empId=57442 | apiMs=5.42 | totalMs=5.42
2026-03-11 10:10:33.832 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:10:33.832
2026-03-11 10:10:33.868 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=35.58
2026-03-11 10:10:33.870 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=2.03
2026-03-11 10:10:33.872 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-11 10:10:33.874 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-11 10:10:33.897 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=22.7
2026-03-11 10:10:33.953 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=55.69
2026-03-11 10:10:33.953 | step 3 | route=IT_Ticket | empId=41061 | apiMs=121.24 | totalMs=121.24
2026-03-11 10:10:33.954 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:10:33.954
2026-03-11 10:10:33.973 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=18.75
2026-03-11 10:10:33.974 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 10:10:33.976 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-11 10:10:33.976 | step 3 | route=IT_Ticket | empId=41061 | apiMs=22.50 | totalMs=22.50
2026-03-11 10:10:57.477 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=10:10:57.477
2026-03-11 10:10:57.708 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=230.92
2026-03-11 10:10:57.712 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=234.93 | totalMs=234.93
2026-03-11 10:11:00.109 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=10:11:00.109
2026-03-11 10:11:00.127 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=18.13
2026-03-11 10:11:00.131 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=22.12 | totalMs=22.12
2026-03-11 10:11:34.803 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:11:34.803
2026-03-11 10:11:34.835 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=31.67
2026-03-11 10:11:34.862 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=26.73
2026-03-11 10:11:34.885 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=23.12
2026-03-11 10:11:34.910 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=23.85
2026-03-11 10:11:34.940 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=30.12
2026-03-11 10:11:35.225 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=284.33
2026-03-11 10:11:35.225 | step 3 | route=IT_Ticket | empId=41061 | apiMs=421.97 | totalMs=421.97
2026-03-11 10:11:35.225 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:11:35.225
2026-03-11 10:11:35.250 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=24.48
2026-03-11 10:11:35.275 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=24.58
2026-03-11 10:11:35.300 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=24.95
2026-03-11 10:11:35.300 | step 3 | route=IT_Ticket | empId=41061 | apiMs=75.07 | totalMs=75.07
2026-03-11 10:12:03.464 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=10:12:03.464
2026-03-11 10:12:03.684 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=219.92
2026-03-11 10:12:03.688 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=224.39 | totalMs=224.39
2026-03-11 10:12:06.504 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=10:12:06.504
2026-03-11 10:12:06.581 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=77.29
2026-03-11 10:12:06.585 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=81.65 | totalMs=81.65
2026-03-11 10:13:40.670 | step 1 | route=IT_TicketPost | empId=41061 | query called at=10:13:40.670
2026-03-11 10:13:40.742 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=71.97
2026-03-11 10:13:40.746 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=76.29 | totalMs=76.29
2026-03-11 10:13:40.750 | step 1 | route=IT_TicketPost | empId=41061 | query called at=10:13:40.750
2026-03-11 10:13:40.788 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=34.39
2026-03-11 10:13:40.791 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=41.21 | totalMs=41.21
2026-03-11 10:13:40.791 | step 1 | route=IT_TicketPost | empId=41061 | query called at=10:13:40.791
2026-03-11 10:13:40.794 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-03-11 10:13:40.794 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2.36 | totalMs=2.36
2026-03-11 10:13:47.394 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:13:47.394
2026-03-11 10:13:47.404 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-11 10:13:47.409 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-11 10:13:47.414 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-11 10:13:47.415 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-11 10:13:47.417 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-11 10:13:47.457 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=40.21
2026-03-11 10:13:47.458 | step 3 | route=IT_Ticket | empId=41061 | apiMs=63.61 | totalMs=63.61
2026-03-11 10:13:47.458 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:13:47.458
2026-03-11 10:13:47.459 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:13:47.461 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:13:47.463 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-11 10:13:47.463 | step 3 | route=IT_Ticket | empId=41061 | apiMs=5.17 | totalMs=5.17
2026-03-11 10:14:43.540 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=10:14:43.540
2026-03-11 10:14:43.584 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=43.95
2026-03-11 10:14:43.588 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=47.90 | totalMs=47.90
2026-03-11 10:14:44.843 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:14:44.843
2026-03-11 10:14:48.889 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=10:14:48.889
2026-03-11 10:14:48.946 | step 2 | route=SPOC_Entry_Save | empId=406 | query=IT_Ticket_Update_SPOC | queryMs=56.1
2026-03-11 10:14:48.957 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=67.52 | totalMs=67.52
2026-03-11 10:14:48.960 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=10:14:48.960
2026-03-11 10:14:48.967 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.14
2026-03-11 10:14:48.969 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.09
2026-03-11 10:14:48.971 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-11 10:14:48.971 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=10.53 | totalMs=10.53
2026-03-11 10:15:04.333 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=10:15:04.333
2026-03-11 10:15:04.349 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=15.64
2026-03-11 10:15:04.352 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=19.00 | totalMs=19.00
2026-03-11 10:15:04.885 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:15:04.885
2026-03-11 10:15:15.519 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:15:15.519
2026-03-11 10:15:15.530 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-11 10:15:15.537 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=6.63
2026-03-11 10:15:15.545 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-11 10:15:15.587 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=41.46
2026-03-11 10:15:15.589 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.7
2026-03-11 10:15:15.615 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=25.47
2026-03-11 10:15:15.615 | step 3 | route=IT_Ticket | empId=51120 | apiMs=95.79 | totalMs=95.79
2026-03-11 10:15:15.615 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:15:15.615
2026-03-11 10:15:15.617 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:15:15.618 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:15:15.620 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.76
2026-03-11 10:15:15.621 | step 3 | route=IT_Ticket | empId=51120 | apiMs=5.52 | totalMs=5.52
2026-03-11 10:20:28.760 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:20:28.760
2026-03-11 10:20:28.787 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=26.49
2026-03-11 10:20:28.789 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-11 10:20:28.790 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-11 10:20:28.792 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-11 10:20:28.804 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=12.19
2026-03-11 10:20:28.825 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=20.67
2026-03-11 10:20:28.825 | step 3 | route=IT_Ticket | empId=51700 | apiMs=65.38 | totalMs=65.38
2026-03-11 10:20:28.826 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:20:28.826
2026-03-11 10:20:28.836 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=10.18
2026-03-11 10:20:28.837 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-11 10:20:28.839 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-11 10:20:28.839 | step 3 | route=IT_Ticket | empId=51700 | apiMs=13.41 | totalMs=13.41
2026-03-11 10:20:38.921 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=10:20:38.921
2026-03-11 10:20:39.198 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=273.43
2026-03-11 10:20:39.202 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=280.41 | totalMs=280.41
2026-03-11 10:20:40.486 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=10:20:40.486
2026-03-11 10:20:40.548 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=58.59
2026-03-11 10:20:40.552 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=65.37 | totalMs=65.37
2026-03-11 10:22:38.555 | step 1 | route=IT_Ticket | empId=8325 | query called at=10:22:38.555
2026-03-11 10:22:38.612 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=56.76
2026-03-11 10:22:38.629 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=16.51
2026-03-11 10:22:38.637 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=7.64
2026-03-11 10:22:38.646 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=8.3
2026-03-11 10:22:38.670 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_it_Ticket_Details | queryMs=24.63
2026-03-11 10:22:38.707 | step 2 | route=IT_Ticket | empId=8325 | query=VMS_Comp_login_proc | queryMs=36.61
2026-03-11 10:22:38.708 | step 3 | route=IT_Ticket | empId=8325 | apiMs=152.88 | totalMs=152.88
2026-03-11 10:22:38.708 | step 1 | route=IT_Ticket | empId=8325 | query called at=10:22:38.708
2026-03-11 10:22:38.711 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=2.31
2026-03-11 10:22:38.712 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:22:38.714 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:22:38.714 | step 3 | route=IT_Ticket | empId=8325 | apiMs=6.10 | totalMs=6.10
2026-03-11 10:22:40.889 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:22:40.889
2026-03-11 10:22:40.902 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=13.21
2026-03-11 10:22:40.902 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=13.88 | totalMs=13.88
2026-03-11 10:22:40.903 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:22:40.903
2026-03-11 10:22:40.927 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=23.72
2026-03-11 10:22:40.971 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=68.68 | totalMs=68.68
2026-03-11 10:22:40.972 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:22:40.972
2026-03-11 10:22:40.975 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.61
2026-03-11 10:22:40.975 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=3.15 | totalMs=3.15
2026-03-11 10:22:43.800 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:22:43.800
2026-03-11 10:22:43.818 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=14.22
2026-03-11 10:22:43.830 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.7
2026-03-11 10:22:43.839 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.06
2026-03-11 10:22:43.841 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=2.34
2026-03-11 10:22:43.843 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-11 10:22:43.861 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=17.72
2026-03-11 10:22:43.861 | step 3 | route=IT_Ticket | empId=51700 | apiMs=61.33 | totalMs=61.33
2026-03-11 10:22:43.862 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:22:43.862
2026-03-11 10:22:43.863 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-03-11 10:22:43.865 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-11 10:22:43.866 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-11 10:22:43.867 | step 3 | route=IT_Ticket | empId=51700 | apiMs=5.00 | totalMs=5.00
2026-03-11 10:23:25.106 | step 1 | route=IT_Ticket | empId=8325 | query called at=10:23:25.106
2026-03-11 10:23:25.118 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-03-11 10:23:25.123 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-11 10:23:25.130 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=3.35
2026-03-11 10:23:25.156 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=22.19
2026-03-11 10:23:25.162 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_it_Ticket_Details | queryMs=6.1
2026-03-11 10:23:25.203 | step 2 | route=IT_Ticket | empId=8325 | query=VMS_Comp_login_proc | queryMs=40.96
2026-03-11 10:23:25.204 | step 3 | route=IT_Ticket | empId=8325 | apiMs=97.54 | totalMs=97.54
2026-03-11 10:23:25.204 | step 1 | route=IT_Ticket | empId=8325 | query called at=10:23:25.204
2026-03-11 10:23:25.207 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=3.28
2026-03-11 10:23:25.211 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=3.5
2026-03-11 10:23:25.213 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-11 10:23:25.213 | step 3 | route=IT_Ticket | empId=8325 | apiMs=9.07 | totalMs=9.07
2026-03-11 10:23:30.658 | step 1 | route=IT_Ticket | empId=46982 | query called at=10:23:30.658
2026-03-11 10:23:30.674 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=15.45
2026-03-11 10:23:30.680 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=5.73
2026-03-11 10:23:30.688 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=7.25
2026-03-11 10:23:30.691 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=2.91
2026-03-11 10:23:30.693 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=2.14
2026-03-11 10:23:30.719 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=25.74
2026-03-11 10:23:30.720 | step 3 | route=IT_Ticket | empId=46982 | apiMs=61.50 | totalMs=61.50
2026-03-11 10:23:30.720 | step 1 | route=IT_Ticket | empId=46982 | query called at=10:23:30.720
2026-03-11 10:23:30.721 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-11 10:23:30.723 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:23:30.726 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=2.91
2026-03-11 10:23:30.727 | step 3 | route=IT_Ticket | empId=46982 | apiMs=6.44 | totalMs=6.44
2026-03-11 10:23:47.337 | step 1 | route=HW_TicketFun | empId= | query called at=10:23:47.337
2026-03-11 10:23:47.349 | step 2 | route=HW_TicketFun | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=11.11
2026-03-11 10:23:47.352 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.55 | totalMs=15.55
2026-03-11 10:24:41.271 | step 1 | route=HW_TicketFun | empId= | query called at=10:24:41.271
2026-03-11 10:24:41.287 | step 2 | route=HW_TicketFun | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=15.8
2026-03-11 10:24:41.290 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=19.64 | totalMs=19.64
2026-03-11 10:24:50.701 | step 1 | route=HW_TicketFun | empId= | query called at=10:24:50.701
2026-03-11 10:24:50.712 | step 2 | route=HW_TicketFun | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=10.75
2026-03-11 10:24:50.712 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.53 | totalMs=11.53
2026-03-11 10:24:50.930 | step 1 | route=HW_TicketFun | empId= | query called at=10:24:50.930
2026-03-11 10:24:50.943 | step 2 | route=HW_TicketFun | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=9.47
2026-03-11 10:24:50.946 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.10 | totalMs=16.10
2026-03-11 10:26:03.240 | step 1 | route=HW_TicketPost | empId=8325 | query called at=10:26:03.240
2026-03-11 10:26:03.330 | step 2 | route=HW_TicketPost | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=89.76
2026-03-11 10:26:03.331 | step 3 | route=HW_TicketPost | empId=8325 | apiMs=90.47 | totalMs=90.47
2026-03-11 10:26:03.331 | step 1 | route=HW_TicketPost | empId=8325 | query called at=10:26:03.331
2026-03-11 10:26:03.335 | step 2 | route=HW_TicketPost | empId=8325 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.47
2026-03-11 10:26:03.335 | step 3 | route=HW_TicketPost | empId=8325 | apiMs=4.02 | totalMs=4.02
2026-03-11 10:26:03.335 | step 1 | route=HW_TicketPost | empId=8325 | query called at=10:26:03.335
2026-03-11 10:26:03.339 | step 2 | route=HW_TicketPost | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=3.4
2026-03-11 10:26:03.339 | step 3 | route=HW_TicketPost | empId=8325 | apiMs=3.94 | totalMs=3.94
2026-03-11 10:26:03.340 | step 1 | route=HW_TicketPost | empId=8325 | query called at=10:26:03.340
2026-03-11 10:26:03.440 | step 2 | route=HW_TicketPost | empId=8325 | query=hw_ticket_save_proc_kpi | queryMs=100.39
2026-03-11 10:26:03.443 | step 3 | route=HW_TicketPost | empId=8325 | apiMs=103.08 | totalMs=103.08
2026-03-11 10:26:03.667 | step 1 | route=IT_Ticket | empId=8325 | query called at=10:26:03.667
2026-03-11 10:26:03.677 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-03-11 10:26:03.680 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-03-11 10:26:03.681 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-11 10:26:03.683 | step 2 | route=IT_Ticket | empId=8325 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-11 10:26:03.684 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-11 10:26:03.721 | step 2 | route=IT_Ticket | empId=8325 | query=VMS_Comp_login_proc | queryMs=35.81
2026-03-11 10:26:03.721 | step 3 | route=IT_Ticket | empId=8325 | apiMs=54.15 | totalMs=54.15
2026-03-11 10:26:03.721 | step 1 | route=IT_Ticket | empId=8325 | query called at=10:26:03.721
2026-03-11 10:26:03.770 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=49.05
2026-03-11 10:26:03.775 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=3.81
2026-03-11 10:26:03.778 | step 2 | route=IT_Ticket | empId=8325 | query=Kpi_HW_Ticket_Details | queryMs=3.4
2026-03-11 10:26:03.779 | step 3 | route=IT_Ticket | empId=8325 | apiMs=57.38 | totalMs=57.38
2026-03-11 10:26:15.440 | step 1 | route=HW_TicketPost | empId=46982 | query called at=10:26:15.440
2026-03-11 10:26:15.475 | step 2 | route=HW_TicketPost | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=30.22
2026-03-11 10:26:15.478 | step 3 | route=HW_TicketPost | empId=46982 | apiMs=37.51 | totalMs=37.51
2026-03-11 10:26:15.481 | step 1 | route=HW_TicketPost | empId=46982 | query called at=10:26:15.481
2026-03-11 10:26:15.485 | step 2 | route=HW_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.87
2026-03-11 10:26:15.486 | step 3 | route=HW_TicketPost | empId=46982 | apiMs=4.40 | totalMs=4.40
2026-03-11 10:26:15.486 | step 1 | route=HW_TicketPost | empId=46982 | query called at=10:26:15.486
2026-03-11 10:26:15.489 | step 2 | route=HW_TicketPost | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=3.02
2026-03-11 10:26:15.489 | step 3 | route=HW_TicketPost | empId=46982 | apiMs=3.56 | totalMs=3.56
2026-03-11 10:26:15.490 | step 1 | route=HW_TicketPost | empId=46982 | query called at=10:26:15.490
2026-03-11 10:26:15.723 | step 2 | route=HW_TicketPost | empId=46982 | query=hw_ticket_save_proc_kpi | queryMs=233.12
2026-03-11 10:26:15.728 | step 3 | route=HW_TicketPost | empId=46982 | apiMs=238.40 | totalMs=238.40
2026-03-11 10:26:18.541 | step 1 | route=IT_Ticket | empId=46982 | query called at=10:26:18.541
2026-03-11 10:26:18.554 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-11 10:26:18.561 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=3.58
2026-03-11 10:26:18.613 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=51.14
2026-03-11 10:26:18.614 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-11 10:26:18.616 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-11 10:26:18.651 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=34.5
2026-03-11 10:26:18.651 | step 3 | route=IT_Ticket | empId=46982 | apiMs=110.50 | totalMs=110.50
2026-03-11 10:26:18.651 | step 1 | route=IT_Ticket | empId=46982 | query called at=10:26:18.651
2026-03-11 10:26:18.653 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-11 10:26:18.654 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 10:26:18.656 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-11 10:26:18.656 | step 3 | route=IT_Ticket | empId=46982 | apiMs=5.04 | totalMs=5.04
2026-03-11 10:35:48.094 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=10:35:48.094
2026-03-11 10:35:48.140 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=45.49
2026-03-11 10:35:48.143 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=49.44 | totalMs=49.44
2026-03-11 10:35:49.487 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=10:35:49.487
2026-03-11 10:35:49.507 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=20.06
2026-03-11 10:35:49.511 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=23.77 | totalMs=23.77
2026-03-11 10:36:10.357 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:36:10.357
2026-03-11 10:36:10.370 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=12.89
2026-03-11 10:36:10.377 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=3.32
2026-03-11 10:36:10.384 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=3.82
2026-03-11 10:36:10.390 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=2.88
2026-03-11 10:36:10.413 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=22.53
2026-03-11 10:36:10.450 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=36.52
2026-03-11 10:36:10.450 | step 3 | route=IT_Ticket | empId=55868 | apiMs=93.40 | totalMs=93.40
2026-03-11 10:36:10.450 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:36:10.450
2026-03-11 10:36:10.468 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=17.36
2026-03-11 10:36:10.469 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:36:10.471 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:36:10.471 | step 3 | route=IT_Ticket | empId=55868 | apiMs=21.14 | totalMs=21.14
2026-03-11 10:36:21.742 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:36:21.742
2026-03-11 10:36:21.811 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=68.04
2026-03-11 10:36:21.814 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=71.92 | totalMs=71.92
2026-03-11 10:36:21.817 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:36:21.817
2026-03-11 10:36:21.840 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=19.12
2026-03-11 10:36:21.842 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=24.25 | totalMs=24.25
2026-03-11 10:36:21.842 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:36:21.842
2026-03-11 10:36:21.871 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.55
2026-03-11 10:36:21.871 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=29.05 | totalMs=29.05
2026-03-11 10:36:23.851 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:36:23.851
2026-03-11 10:36:23.861 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-11 10:36:23.867 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-03-11 10:36:23.872 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-11 10:36:23.874 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.85
2026-03-11 10:36:23.902 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=27.67
2026-03-11 10:36:23.933 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=31.2
2026-03-11 10:36:23.934 | step 3 | route=IT_Ticket | empId=51700 | apiMs=82.55 | totalMs=82.55
2026-03-11 10:36:23.934 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:36:23.934
2026-03-11 10:36:23.938 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=3.94
2026-03-11 10:36:23.942 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=3.8
2026-03-11 10:36:23.946 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=3.8
2026-03-11 10:36:23.947 | step 3 | route=IT_Ticket | empId=51700 | apiMs=12.62 | totalMs=12.62
2026-03-11 10:36:26.922 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=10:36:26.922
2026-03-11 10:36:27.025 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=98.9
2026-03-11 10:36:27.028 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=106.29 | totalMs=106.29
2026-03-11 10:36:41.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=10:36:41.577
2026-03-11 10:36:41.590 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=13.47
2026-03-11 10:36:41.594 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=17.32 | totalMs=17.32
2026-03-11 10:36:49.184 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:36:49.184
2026-03-11 10:36:49.198 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=13.11
2026-03-11 10:36:49.402 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=201
2026-03-11 10:36:49.408 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=2.59
2026-03-11 10:36:49.415 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=3.55
2026-03-11 10:36:49.441 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=22.37
2026-03-11 10:36:49.477 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=35.95
2026-03-11 10:36:49.477 | step 3 | route=IT_Ticket | empId=18441 | apiMs=292.56 | totalMs=292.56
2026-03-11 10:36:49.477 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:36:49.477
2026-03-11 10:36:49.479 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:36:49.480 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-11 10:36:49.482 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-11 10:36:49.482 | step 3 | route=IT_Ticket | empId=18441 | apiMs=5.07 | totalMs=5.07
2026-03-11 10:36:52.449 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:36:52.449
2026-03-11 10:36:52.459 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-11 10:36:52.461 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-11 10:36:52.462 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 10:36:52.464 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 10:36:52.466 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-11 10:36:52.494 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=28.11
2026-03-11 10:36:52.494 | step 3 | route=IT_Ticket | empId=18441 | apiMs=45.57 | totalMs=45.57
2026-03-11 10:36:52.494 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:36:52.494
2026-03-11 10:36:52.496 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-11 10:36:52.498 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 10:36:52.499 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 10:36:52.500 | step 3 | route=IT_Ticket | empId=18441 | apiMs=5.15 | totalMs=5.15
2026-03-11 10:36:55.129 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:36:55.129
2026-03-11 10:36:55.233 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=103.72
2026-03-11 10:36:55.237 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=107.17 | totalMs=107.17
2026-03-11 10:36:56.000 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:36:56.000
2026-03-11 10:37:01.534 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:37:01.534
2026-03-11 10:37:01.569 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=34.02
2026-03-11 10:37:01.594 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=19.52
2026-03-11 10:37:01.602 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=67.55 | totalMs=67.55
2026-03-11 10:37:01.605 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:37:01.605
2026-03-11 10:37:01.609 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.75
2026-03-11 10:37:01.612 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.06
2026-03-11 10:37:01.613 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=7.60 | totalMs=7.60
2026-03-11 10:37:07.570 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:37:07.570
2026-03-11 10:37:07.575 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.89
2026-03-11 10:37:07.580 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-11 10:37:07.583 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=12.56 | totalMs=12.56
2026-03-11 10:37:08.750 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:37:08.750
2026-03-11 10:37:08.768 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=17.3
2026-03-11 10:37:08.768 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=18.03 | totalMs=18.03
2026-03-11 10:37:09.346 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:37:09.346
2026-03-11 10:40:22.871 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:40:22.871
2026-03-11 10:40:22.897 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=25.52
2026-03-11 10:40:22.901 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=29.96 | totalMs=29.96
2026-03-11 10:40:22.904 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:40:22.904
2026-03-11 10:40:22.945 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=37.82
2026-03-11 10:40:22.952 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=47.40 | totalMs=47.40
2026-03-11 10:40:22.952 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:40:22.952
2026-03-11 10:40:22.954 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.16
2026-03-11 10:40:22.955 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.67 | totalMs=2.67
2026-03-11 10:40:22.955 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:40:22.955
2026-03-11 10:40:22.956 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-11 10:40:22.956 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=1.48 | totalMs=1.48
2026-03-11 10:40:26.142 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:40:26.142
2026-03-11 10:40:26.158 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=16.28
2026-03-11 10:40:26.200 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=38.77
2026-03-11 10:40:26.205 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-03-11 10:40:26.207 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-11 10:40:26.209 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-11 10:40:26.247 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=37.73
2026-03-11 10:40:26.247 | step 3 | route=IT_Ticket | empId=55868 | apiMs=105.26 | totalMs=105.26
2026-03-11 10:40:26.247 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:40:26.247
2026-03-11 10:40:26.249 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-11 10:40:26.252 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=2.49
2026-03-11 10:40:26.255 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=2.92
2026-03-11 10:40:26.255 | step 3 | route=IT_Ticket | empId=55868 | apiMs=7.85 | totalMs=7.85
2026-03-11 10:46:21.621 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:46:21.621
2026-03-11 10:46:21.692 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=70.47
2026-03-11 10:46:21.699 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=6.68
2026-03-11 10:46:21.707 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=7.42
2026-03-11 10:46:21.709 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.7
2026-03-11 10:46:21.733 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=24.21
2026-03-11 10:46:21.774 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=40.3
2026-03-11 10:46:21.774 | step 3 | route=IT_Ticket | empId=34194 | apiMs=153.10 | totalMs=153.10
2026-03-11 10:46:21.774 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:46:21.774
2026-03-11 10:46:21.793 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=18.54
2026-03-11 10:46:21.795 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 10:46:21.797 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=2.19
2026-03-11 10:46:21.798 | step 3 | route=IT_Ticket | empId=34194 | apiMs=23.08 | totalMs=23.08
2026-03-11 10:46:40.075 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34194 | query called at=10:46:40.075
2026-03-11 10:46:40.390 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=314.48
2026-03-11 10:46:40.393 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34194 | apiMs=318.08 | totalMs=318.08
2026-03-11 10:46:43.259 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query called at=10:46:43.259
2026-03-11 10:46:43.288 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=28.49
2026-03-11 10:46:43.292 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34194 | apiMs=32.27 | totalMs=32.27
2026-03-11 10:47:26.393 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:47:26.393
2026-03-11 10:47:26.447 | step 2 | route=IT_TicketPost | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=53.47
2026-03-11 10:47:26.450 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=57.12 | totalMs=57.12
2026-03-11 10:47:26.453 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:47:26.453
2026-03-11 10:47:26.553 | step 2 | route=IT_TicketPost | empId=34194 | query=IT_Ticket_Save_SPOC | queryMs=96.35
2026-03-11 10:47:26.555 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=101.38 | totalMs=101.38
2026-03-11 10:47:26.555 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:47:26.555
2026-03-11 10:47:26.557 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-11 10:47:26.557 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=2.25 | totalMs=2.25
2026-03-11 10:47:36.500 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:47:36.500
2026-03-11 10:47:36.511 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-11 10:47:36.516 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-03-11 10:47:36.520 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 10:47:36.525 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-11 10:47:36.527 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-11 10:47:36.562 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=35.08
2026-03-11 10:47:36.562 | step 3 | route=IT_Ticket | empId=34194 | apiMs=62.11 | totalMs=62.11
2026-03-11 10:47:36.563 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:47:36.563
2026-03-11 10:47:36.599 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=36.33
2026-03-11 10:47:36.601 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.91
2026-03-11 10:47:36.604 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=2.29
2026-03-11 10:47:36.604 | step 3 | route=IT_Ticket | empId=34194 | apiMs=41.60 | totalMs=41.60
2026-03-11 10:47:53.446 | step 1 | route=IT_Ticket | empId=5715 | query called at=10:47:53.446
2026-03-11 10:47:53.457 | step 2 | route=IT_Ticket | empId=5715 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-03-11 10:47:53.460 | step 2 | route=IT_Ticket | empId=5715 | query=KPI_IT_Ticket_Details_New | queryMs=2.7
2026-03-11 10:47:53.462 | step 2 | route=IT_Ticket | empId=5715 | query=KPI_IT_Ticket_Details_New | queryMs=2.28
2026-03-11 10:47:53.465 | step 2 | route=IT_Ticket | empId=5715 | query=KPI_IT_Ticket_Details_New | queryMs=2.21
2026-03-11 10:47:53.467 | step 2 | route=IT_Ticket | empId=5715 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-03-11 10:47:53.503 | step 2 | route=IT_Ticket | empId=5715 | query=VMS_Comp_login_proc | queryMs=36.26
2026-03-11 10:47:53.503 | step 3 | route=IT_Ticket | empId=5715 | apiMs=57.70 | totalMs=57.70
2026-03-11 10:47:53.504 | step 1 | route=IT_Ticket | empId=5715 | query called at=10:47:53.504
2026-03-11 10:47:53.505 | step 2 | route=IT_Ticket | empId=5715 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-11 10:47:53.507 | step 2 | route=IT_Ticket | empId=5715 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 10:47:53.508 | step 2 | route=IT_Ticket | empId=5715 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 10:47:53.509 | step 3 | route=IT_Ticket | empId=5715 | apiMs=4.94 | totalMs=4.94
2026-03-11 10:48:08.753 | step 1 | route=HW_TicketFun | empId= | query called at=10:48:08.753
2026-03-11 10:48:08.811 | step 2 | route=HW_TicketFun | empId=5715 | query=Kpi_HW_Ticket_Details | queryMs=58.28
2026-03-11 10:48:08.815 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=62.04 | totalMs=62.04
2026-03-11 10:48:40.973 | step 1 | route=HW_TicketPost | empId=5715 | query called at=10:48:40.973
2026-03-11 10:48:41.092 | step 2 | route=HW_TicketPost | empId=5715 | query=Kpi_HW_Ticket_Details | queryMs=118.35
2026-03-11 10:48:41.097 | step 3 | route=HW_TicketPost | empId=5715 | apiMs=123.94 | totalMs=123.94
2026-03-11 10:48:41.100 | step 1 | route=HW_TicketPost | empId=5715 | query called at=10:48:41.100
2026-03-11 10:48:41.120 | step 2 | route=HW_TicketPost | empId=5715 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.42
2026-03-11 10:48:41.120 | step 3 | route=HW_TicketPost | empId=5715 | apiMs=19.73 | totalMs=19.73
2026-03-11 10:48:41.120 | step 1 | route=HW_TicketPost | empId=5715 | query called at=10:48:41.120
2026-03-11 10:48:41.122 | step 2 | route=HW_TicketPost | empId=5715 | query=Kpi_HW_Ticket_Details | queryMs=1.66
2026-03-11 10:48:41.122 | step 3 | route=HW_TicketPost | empId=5715 | apiMs=2.19 | totalMs=2.19
2026-03-11 10:48:41.122 | step 1 | route=HW_TicketPost | empId=5715 | query called at=10:48:41.122
2026-03-11 10:48:41.156 | step 2 | route=HW_TicketPost | empId=5715 | query=hw_ticket_save_proc_kpi | queryMs=32.95
2026-03-11 10:48:41.160 | step 3 | route=HW_TicketPost | empId=5715 | apiMs=37.54 | totalMs=37.54
2026-03-11 10:48:45.213 | step 1 | route=IT_Ticket | empId=5715 | query called at=10:48:45.213
2026-03-11 10:48:45.224 | step 2 | route=IT_Ticket | empId=5715 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-03-11 10:48:45.229 | step 2 | route=IT_Ticket | empId=5715 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-03-11 10:48:45.267 | step 2 | route=IT_Ticket | empId=5715 | query=KPI_IT_Ticket_Details_New | queryMs=35.57
2026-03-11 10:48:45.272 | step 2 | route=IT_Ticket | empId=5715 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-11 10:48:45.274 | step 2 | route=IT_Ticket | empId=5715 | query=Kpi_it_Ticket_Details | queryMs=1.73
2026-03-11 10:48:45.327 | step 2 | route=IT_Ticket | empId=5715 | query=VMS_Comp_login_proc | queryMs=52.66
2026-03-11 10:48:45.327 | step 3 | route=IT_Ticket | empId=5715 | apiMs=114.66 | totalMs=114.66
2026-03-11 10:48:45.327 | step 1 | route=IT_Ticket | empId=5715 | query called at=10:48:45.327
2026-03-11 10:48:45.383 | step 2 | route=IT_Ticket | empId=5715 | query=Kpi_HW_Ticket_Details | queryMs=55.51
2026-03-11 10:48:45.385 | step 2 | route=IT_Ticket | empId=5715 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-11 10:48:45.386 | step 2 | route=IT_Ticket | empId=5715 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 10:48:45.387 | step 3 | route=IT_Ticket | empId=5715 | apiMs=59.22 | totalMs=59.22
2026-03-11 10:49:04.867 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:49:04.867
2026-03-11 10:49:04.879 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.98
2026-03-11 10:49:04.887 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=3.5
2026-03-11 10:49:04.895 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=3.85
2026-03-11 10:49:04.902 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=3.58
2026-03-11 10:49:04.905 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=3.07
2026-03-11 10:49:05.010 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=104.09
2026-03-11 10:49:05.010 | step 3 | route=IT_Ticket | empId=46973 | apiMs=143.22 | totalMs=143.22
2026-03-11 10:49:05.010 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:49:05.010
2026-03-11 10:49:05.012 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-11 10:49:05.013 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:49:05.015 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-11 10:49:05.015 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.14 | totalMs=5.14
2026-03-11 10:49:10.410 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:49:10.410
2026-03-11 10:49:10.860 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=449.36
2026-03-11 10:49:10.860 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=450.00 | totalMs=450.00
2026-03-11 10:51:31.177 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=10:51:31.177
2026-03-11 10:51:31.224 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=46.31
2026-03-11 10:51:31.228 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=50.88 | totalMs=50.88
2026-03-11 10:51:33.237 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:51:33.237
2026-03-11 10:52:13.750 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=10:52:13.750
2026-03-11 10:52:13.835 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=85.22
2026-03-11 10:52:13.877 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=127.10 | totalMs=127.10
2026-03-11 10:52:13.877 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=10:52:13.877
2026-03-11 10:52:13.881 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.35
2026-03-11 10:52:13.884 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.74
2026-03-11 10:52:13.886 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-03-11 10:52:13.886 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=9.09 | totalMs=9.09
2026-03-11 10:52:21.523 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=10:52:21.523
2026-03-11 10:52:21.543 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=19.82
2026-03-11 10:52:21.546 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=23.41 | totalMs=23.41
2026-03-11 10:52:22.471 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:52:22.471
2026-03-11 10:52:31.870 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=10:52:31.870
2026-03-11 10:52:31.924 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=53.48
2026-03-11 10:52:31.928 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=57.49 | totalMs=57.49
2026-03-11 10:53:40.793 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:53:40.793
2026-03-11 10:53:40.840 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=46.97
2026-03-11 10:53:40.844 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=50.62 | totalMs=50.62
2026-03-11 10:53:40.847 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:53:40.847
2026-03-11 10:53:40.886 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=35.81
2026-03-11 10:53:40.889 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=42.73 | totalMs=42.73
2026-03-11 10:53:40.890 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:53:40.890
2026-03-11 10:53:40.940 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=49.94
2026-03-11 10:53:40.940 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=50.60 | totalMs=50.60
2026-03-11 10:53:47.699 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:53:47.699
2026-03-11 10:53:47.710 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-03-11 10:53:47.715 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-11 10:53:47.721 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.72
2026-03-11 10:53:47.728 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=3.65
2026-03-11 10:53:47.731 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=2.88
2026-03-11 10:53:47.831 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=99.51
2026-03-11 10:53:47.831 | step 3 | route=IT_Ticket | empId=46973 | apiMs=132.32 | totalMs=132.32
2026-03-11 10:53:47.832 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:53:47.832
2026-03-11 10:53:47.835 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=2.86
2026-03-11 10:53:47.837 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.72
2026-03-11 10:53:47.838 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-11 10:53:47.839 | step 3 | route=IT_Ticket | empId=46973 | apiMs=6.97 | totalMs=6.97
2026-03-11 10:54:02.598 | step 1 | route=IT_Ticket | empId=44041 | query called at=10:54:02.598
2026-03-11 10:54:02.656 | step 2 | route=IT_Ticket | empId=44041 | query=KPI_IT_Ticket_Details_New | queryMs=57.03
2026-03-11 10:54:02.696 | step 2 | route=IT_Ticket | empId=44041 | query=KPI_IT_Ticket_Details_New | queryMs=36.77
2026-03-11 10:54:02.737 | step 2 | route=IT_Ticket | empId=44041 | query=KPI_IT_Ticket_Details_New | queryMs=37.26
2026-03-11 10:54:02.777 | step 2 | route=IT_Ticket | empId=44041 | query=KPI_IT_Ticket_Details_New | queryMs=37.31
2026-03-11 10:54:02.818 | step 2 | route=IT_Ticket | empId=44041 | query=Kpi_it_Ticket_Details | queryMs=41.24
2026-03-11 10:54:02.859 | step 2 | route=IT_Ticket | empId=44041 | query=VMS_Comp_login_proc | queryMs=39.85
2026-03-11 10:54:02.859 | step 3 | route=IT_Ticket | empId=44041 | apiMs=260.69 | totalMs=260.69
2026-03-11 10:54:02.859 | step 1 | route=IT_Ticket | empId=44041 | query called at=10:54:02.859
2026-03-11 10:54:02.862 | step 2 | route=IT_Ticket | empId=44041 | query=Kpi_HW_Ticket_Details | queryMs=2.3
2026-03-11 10:54:02.863 | step 2 | route=IT_Ticket | empId=44041 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-11 10:54:02.865 | step 2 | route=IT_Ticket | empId=44041 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 10:54:02.865 | step 3 | route=IT_Ticket | empId=44041 | apiMs=6.11 | totalMs=6.11
2026-03-11 10:54:12.678 | step 1 | route=IT_Ticket_Report | empId=44041 | query called at=10:54:12.678
2026-03-11 10:54:12.817 | step 2 | route=IT_Ticket_Report | empId=44041 | query=kpi_it_ticket_report_page_proc | queryMs=138.44
2026-03-11 10:54:12.821 | step 3 | route=IT_Ticket_Report | empId=44041 | apiMs=142.87 | totalMs=142.87
2026-03-11 10:54:13.434 | step 4 | route=pageRenderd | empId=44041 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:54:13.434
2026-03-11 10:54:19.286 | step 1 | route=IT_Ticket | empId=44041 | query called at=10:54:19.286
2026-03-11 10:54:19.299 | step 2 | route=IT_Ticket | empId=44041 | query=KPI_IT_Ticket_Details_New | queryMs=12.46
2026-03-11 10:54:19.306 | step 2 | route=IT_Ticket | empId=44041 | query=KPI_IT_Ticket_Details_New | queryMs=3.36
2026-03-11 10:54:19.313 | step 2 | route=IT_Ticket | empId=44041 | query=KPI_IT_Ticket_Details_New | queryMs=3.03
2026-03-11 10:54:19.319 | step 2 | route=IT_Ticket | empId=44041 | query=KPI_IT_Ticket_Details_New | queryMs=3.02
2026-03-11 10:54:19.323 | step 2 | route=IT_Ticket | empId=44041 | query=Kpi_it_Ticket_Details | queryMs=3.44
2026-03-11 10:54:19.357 | step 2 | route=IT_Ticket | empId=44041 | query=VMS_Comp_login_proc | queryMs=33.71
2026-03-11 10:54:19.357 | step 3 | route=IT_Ticket | empId=44041 | apiMs=71.28 | totalMs=71.28
2026-03-11 10:54:19.358 | step 1 | route=IT_Ticket | empId=44041 | query called at=10:54:19.358
2026-03-11 10:54:19.362 | step 2 | route=IT_Ticket | empId=44041 | query=Kpi_HW_Ticket_Details | queryMs=3.82
2026-03-11 10:54:19.406 | step 2 | route=IT_Ticket | empId=44041 | query=Kpi_HW_Ticket_Details | queryMs=44.3
2026-03-11 10:54:19.409 | step 2 | route=IT_Ticket | empId=44041 | query=Kpi_HW_Ticket_Details | queryMs=2.6
2026-03-11 10:54:19.410 | step 3 | route=IT_Ticket | empId=44041 | apiMs=51.86 | totalMs=51.86
2026-03-11 10:54:32.468 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:54:32.468
2026-03-11 10:54:32.525 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=55.8
2026-03-11 10:54:32.528 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=59.71 | totalMs=59.71
2026-03-11 10:54:33.389 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:33.389
2026-03-11 10:54:49.262 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:54:49.262
2026-03-11 10:54:49.312 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=49.53
2026-03-11 10:54:49.318 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=55.69 | totalMs=55.69
2026-03-11 10:54:49.321 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:54:49.321
2026-03-11 10:54:49.328 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.44
2026-03-11 10:54:49.331 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.6
2026-03-11 10:54:49.333 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.2
2026-03-11 10:54:49.334 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=12.23 | totalMs=12.23
2026-03-11 10:54:55.327 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:54:55.327
2026-03-11 10:54:55.395 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=67.99
2026-03-11 10:54:55.399 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=72.09 | totalMs=72.09
2026-03-11 10:54:55.973 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:55.973
2026-03-11 10:55:02.335 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:55:02.335
2026-03-11 10:55:02.599 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=263.58
2026-03-11 10:55:02.649 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=5.53
2026-03-11 10:55:02.663 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=328.22 | totalMs=328.22
2026-03-11 10:55:02.667 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:55:02.667
2026-03-11 10:55:02.704 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=36.22
2026-03-11 10:55:02.707 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.33
2026-03-11 10:55:02.709 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-03-11 10:55:02.709 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=41.97 | totalMs=41.97
2026-03-11 10:55:02.710 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:55:02.710
2026-03-11 10:55:02.711 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-11 10:55:02.713 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-11 10:55:02.714 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-11 10:55:02.714 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.92 | totalMs=4.92
2026-03-11 10:55:02.949 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:55:02.949
2026-03-11 10:55:03.037 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=87.75
2026-03-11 10:55:03.038 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=88.54 | totalMs=88.54
2026-03-11 10:55:03.875 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:03.875
2026-03-11 10:59:22.640 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:59:22.640
2026-03-11 10:59:22.693 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=52.52
2026-03-11 10:59:22.696 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=56.47 | totalMs=56.47
2026-03-11 10:59:24.297 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:59:24.297
2026-03-11 10:59:48.733 | step 1 | route=IT_Ticket | empId=40942 | query called at=10:59:48.733
2026-03-11 10:59:48.766 | step 2 | route=IT_Ticket | empId=40942 | query=KPI_IT_Ticket_Details_New | queryMs=33.32
2026-03-11 10:59:48.769 | step 2 | route=IT_Ticket | empId=40942 | query=KPI_IT_Ticket_Details_New | queryMs=1.92
2026-03-11 10:59:48.770 | step 2 | route=IT_Ticket | empId=40942 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-11 10:59:48.772 | step 2 | route=IT_Ticket | empId=40942 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-11 10:59:48.795 | step 2 | route=IT_Ticket | empId=40942 | query=Kpi_it_Ticket_Details | queryMs=22.87
2026-03-11 10:59:48.834 | step 2 | route=IT_Ticket | empId=40942 | query=VMS_Comp_login_proc | queryMs=39.28
2026-03-11 10:59:48.835 | step 3 | route=IT_Ticket | empId=40942 | apiMs=102.11 | totalMs=102.11
2026-03-11 10:59:48.835 | step 1 | route=IT_Ticket | empId=40942 | query called at=10:59:48.835
2026-03-11 10:59:48.864 | step 2 | route=IT_Ticket | empId=40942 | query=Kpi_HW_Ticket_Details | queryMs=29.09
2026-03-11 10:59:48.876 | step 2 | route=IT_Ticket | empId=40942 | query=Kpi_HW_Ticket_Details | queryMs=11.73
2026-03-11 10:59:48.889 | step 2 | route=IT_Ticket | empId=40942 | query=Kpi_HW_Ticket_Details | queryMs=12.47
2026-03-11 10:59:48.889 | step 3 | route=IT_Ticket | empId=40942 | apiMs=54.41 | totalMs=54.41
2026-03-11 10:59:56.160 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40942 | query called at=10:59:56.160
2026-03-11 10:59:56.474 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40942 | query=KPI_IT_Ticket_Details_New | queryMs=313.34
2026-03-11 10:59:56.475 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40942 | apiMs=314.09 | totalMs=314.09
2026-03-11 10:59:58.326 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40942 | query called at=10:59:58.326
2026-03-11 10:59:58.339 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40942 | query=KPI_IT_Ticket_Details_New | queryMs=13.44
2026-03-11 10:59:58.342 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40942 | apiMs=16.94 | totalMs=16.94
2026-03-11 11:00:58.687 | step 1 | route=IT_TicketPost | empId=40942 | query called at=11:00:58.687
2026-03-11 11:00:58.697 | step 2 | route=IT_TicketPost | empId=40942 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-11 11:00:58.701 | step 3 | route=IT_TicketPost | empId=40942 | apiMs=13.96 | totalMs=13.96
2026-03-11 11:00:58.704 | step 1 | route=IT_TicketPost | empId=40942 | query called at=11:00:58.704
2026-03-11 11:00:58.808 | step 2 | route=IT_TicketPost | empId=40942 | query=IT_Ticket_Save_SPOC | queryMs=99.86
2026-03-11 11:00:58.837 | step 3 | route=IT_TicketPost | empId=40942 | apiMs=132.50 | totalMs=132.50
2026-03-11 11:00:58.837 | step 1 | route=IT_TicketPost | empId=40942 | query called at=11:00:58.837
2026-03-11 11:00:58.839 | step 2 | route=IT_TicketPost | empId=40942 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-11 11:00:58.839 | step 3 | route=IT_TicketPost | empId=40942 | apiMs=2.24 | totalMs=2.24
2026-03-11 11:01:00.301 | step 1 | route=IT_Ticket | empId=40942 | query called at=11:01:00.301
2026-03-11 11:01:00.313 | step 2 | route=IT_Ticket | empId=40942 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-11 11:01:00.318 | step 2 | route=IT_Ticket | empId=40942 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-03-11 11:01:00.323 | step 2 | route=IT_Ticket | empId=40942 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-11 11:01:00.327 | step 2 | route=IT_Ticket | empId=40942 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 11:01:00.329 | step 2 | route=IT_Ticket | empId=40942 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-11 11:01:00.441 | step 2 | route=IT_Ticket | empId=40942 | query=VMS_Comp_login_proc | queryMs=111.93
2026-03-11 11:01:00.442 | step 3 | route=IT_Ticket | empId=40942 | apiMs=140.30 | totalMs=140.30
2026-03-11 11:01:00.442 | step 1 | route=IT_Ticket | empId=40942 | query called at=11:01:00.442
2026-03-11 11:01:00.461 | step 2 | route=IT_Ticket | empId=40942 | query=Kpi_HW_Ticket_Details | queryMs=18.97
2026-03-11 11:01:00.463 | step 2 | route=IT_Ticket | empId=40942 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-11 11:01:00.464 | step 2 | route=IT_Ticket | empId=40942 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 11:01:00.465 | step 3 | route=IT_Ticket | empId=40942 | apiMs=22.74 | totalMs=22.74
2026-03-11 11:04:50.253 | step 1 | route=Ticket_SPOC_Approve | empId=51427 | query called at=11:04:50.253
2026-03-11 11:04:50.294 | step 2 | route=Ticket_SPOC_Approve | empId=51427 | query=IT_TIcket_SPOCApp_Report | queryMs=41.39
2026-03-11 11:04:50.295 | step 3 | route=Ticket_SPOC_Approve | empId=51427 | apiMs=42.09 | totalMs=42.09
2026-03-11 11:04:52.062 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:04:52.062
2026-03-11 11:04:59.452 | step 1 | route=SPOC_Entry_Save | empId=51427 | query called at=11:04:59.452
2026-03-11 11:04:59.769 | step 2 | route=SPOC_Entry_Save | empId=51427 | query=IT_Ticket_Update_SPOC | queryMs=315.85
2026-03-11 11:04:59.774 | step 3 | route=SPOC_Entry_Save | empId=51427 | apiMs=321.14 | totalMs=321.14
2026-03-11 11:04:59.777 | step 1 | route=SPOC_Entry_Save | empId=51427 | query called at=11:04:59.777
2026-03-11 11:04:59.805 | step 2 | route=SPOC_Entry_Save | empId=51427 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.12
2026-03-11 11:04:59.806 | step 2 | route=SPOC_Entry_Save | empId=51427 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-11 11:04:59.807 | step 2 | route=SPOC_Entry_Save | empId=51427 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.61
2026-03-11 11:04:59.807 | step 3 | route=SPOC_Entry_Save | empId=51427 | apiMs=30.32 | totalMs=30.32
2026-03-11 11:05:00.274 | step 1 | route=Ticket_SPOC_Approve | empId=51427 | query called at=11:05:00.274
2026-03-11 11:05:00.288 | step 2 | route=Ticket_SPOC_Approve | empId=51427 | query=IT_TIcket_SPOCApp_Report | queryMs=13.64
2026-03-11 11:05:00.288 | step 3 | route=Ticket_SPOC_Approve | empId=51427 | apiMs=14.25 | totalMs=14.25
2026-03-11 11:05:00.868 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:05:00.868
2026-03-11 11:07:34.634 | step 1 | route=IT_Ticket | empId=63984 | query called at=11:07:34.634
2026-03-11 11:07:34.668 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=33.35
2026-03-11 11:07:34.672 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-11 11:07:34.687 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-03-11 11:07:34.749 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=58.28
2026-03-11 11:07:34.787 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=38.36
2026-03-11 11:07:34.836 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=48.54
2026-03-11 11:07:34.837 | step 3 | route=IT_Ticket | empId=63984 | apiMs=202.62 | totalMs=202.62
2026-03-11 11:07:34.837 | step 1 | route=IT_Ticket | empId=63984 | query called at=11:07:34.837
2026-03-11 11:07:34.840 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=2.7
2026-03-11 11:07:34.841 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-11 11:07:34.845 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=3.05
2026-03-11 11:07:34.845 | step 3 | route=IT_Ticket | empId=63984 | apiMs=7.94 | totalMs=7.94
2026-03-11 11:08:06.126 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=11:08:06.126
2026-03-11 11:08:06.264 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=138.16
2026-03-11 11:08:06.268 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=142.34 | totalMs=142.34
2026-03-11 11:08:07.839 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=11:08:07.839
2026-03-11 11:08:07.850 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-11 11:08:07.853 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=14.40 | totalMs=14.40
2026-03-11 11:09:33.782 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=11:09:33.782
2026-03-11 11:09:34.464 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=682.06
2026-03-11 11:09:34.465 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=682.75 | totalMs=682.75
2026-03-11 11:09:36.237 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=11:09:36.237
2026-03-11 11:09:36.252 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=14.75
2026-03-11 11:09:36.256 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=18.54 | totalMs=18.54
2026-03-11 11:10:14.713 | step 1 | route=IT_TicketPost | empId=63984 | query called at=11:10:14.713
2026-03-11 11:10:14.723 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-11 11:10:14.727 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=13.98 | totalMs=13.98
2026-03-11 11:10:14.731 | step 1 | route=IT_TicketPost | empId=63984 | query called at=11:10:14.731
2026-03-11 11:10:14.850 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=115.4
2026-03-11 11:10:14.852 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=121.63 | totalMs=121.63
2026-03-11 11:10:14.852 | step 1 | route=IT_TicketPost | empId=63984 | query called at=11:10:14.852
2026-03-11 11:10:14.854 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-11 11:10:14.854 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.86 | totalMs=1.86
2026-03-11 11:10:15.074 | step 1 | route=IT_Ticket | empId=63984 | query called at=11:10:15.074
2026-03-11 11:10:15.084 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-11 11:10:15.087 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=3.06
2026-03-11 11:10:15.089 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=2.11
2026-03-11 11:10:15.091 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-11 11:10:15.092 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-11 11:10:15.122 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=30.18
2026-03-11 11:10:15.122 | step 3 | route=IT_Ticket | empId=63984 | apiMs=48.34 | totalMs=48.34
2026-03-11 11:10:15.123 | step 1 | route=IT_Ticket | empId=63984 | query called at=11:10:15.123
2026-03-11 11:10:15.131 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=7.69
2026-03-11 11:10:15.139 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-11 11:10:15.147 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-11 11:10:15.148 | step 3 | route=IT_Ticket | empId=63984 | apiMs=24.82 | totalMs=24.82
2026-03-11 11:11:16.640 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=11:11:16.640
2026-03-11 11:11:16.659 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=18.49
2026-03-11 11:11:16.663 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=22.93 | totalMs=22.93
2026-03-11 11:11:17.017 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:11:17.017
2026-03-11 11:11:20.670 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=11:11:20.670
2026-03-11 11:11:20.710 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=40.34
2026-03-11 11:11:20.717 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=46.88 | totalMs=46.88
2026-03-11 11:11:20.720 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=11:11:20.720
2026-03-11 11:11:20.766 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=42.67
2026-03-11 11:11:20.768 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-11 11:11:20.769 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-11 11:11:20.770 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=49.25 | totalMs=49.25
2026-03-11 11:11:20.999 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=11:11:20.999
2026-03-11 11:11:21.014 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=14.97
2026-03-11 11:11:21.014 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=15.72 | totalMs=15.72
2026-03-11 11:11:21.319 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:11:21.319
2026-03-11 11:11:44.611 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:11:44.611
2026-03-11 11:11:44.638 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=26.25
2026-03-11 11:11:44.638 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=26.98 | totalMs=26.98
2026-03-11 11:11:44.639 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:11:44.639
2026-03-11 11:11:44.713 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=73.6
2026-03-11 11:11:44.717 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=78.07 | totalMs=78.07
2026-03-11 11:11:44.717 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:11:44.717
2026-03-11 11:11:44.741 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.04
2026-03-11 11:11:44.742 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=24.53 | totalMs=24.53
2026-03-11 11:11:52.053 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:11:52.053
2026-03-11 11:11:52.078 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=24.19
2026-03-11 11:11:52.099 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=17.61
2026-03-11 11:11:52.119 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=17.68
2026-03-11 11:11:52.166 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=46.14
2026-03-11 11:11:52.185 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=18.94
2026-03-11 11:11:52.276 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=90.37
2026-03-11 11:11:52.276 | step 3 | route=IT_Ticket | empId=46973 | apiMs=222.89 | totalMs=222.89
2026-03-11 11:11:52.276 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:11:52.276
2026-03-11 11:11:52.293 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=16.48
2026-03-11 11:11:52.310 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=16.89
2026-03-11 11:11:52.327 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=16.43
2026-03-11 11:11:52.327 | step 3 | route=IT_Ticket | empId=46973 | apiMs=50.89 | totalMs=50.89
2026-03-11 11:14:13.803 | step 1 | route=IT_Ticket | empId=59059 | query called at=11:14:13.803
2026-03-11 11:14:13.814 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-11 11:14:13.819 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-11 11:14:13.825 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=2.07
2026-03-11 11:14:13.831 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.68
2026-03-11 11:14:13.832 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-11 11:14:13.865 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=33.25
2026-03-11 11:14:13.866 | step 3 | route=IT_Ticket | empId=59059 | apiMs=62.73 | totalMs=62.73
2026-03-11 11:14:13.866 | step 1 | route=IT_Ticket | empId=59059 | query called at=11:14:13.866
2026-03-11 11:14:13.867 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-11 11:14:13.869 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-11 11:14:13.875 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=5.79
2026-03-11 11:14:13.875 | step 3 | route=IT_Ticket | empId=59059 | apiMs=9.04 | totalMs=9.04
2026-03-11 11:14:36.161 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59059 | query called at=11:14:36.161
2026-03-11 11:14:36.274 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=112.04
2026-03-11 11:14:36.274 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59059 | apiMs=112.86 | totalMs=112.86
2026-03-11 11:14:39.040 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query called at=11:14:39.040
2026-03-11 11:14:39.053 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=12.05
2026-03-11 11:14:39.056 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59059 | apiMs=16.10 | totalMs=16.10
2026-03-11 11:14:59.959 | step 1 | route=IT_Ticket | empId=48836 | query called at=11:14:59.959
2026-03-11 11:14:59.969 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-11 11:14:59.974 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-11 11:14:59.978 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-11 11:15:00.029 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=46.99
2026-03-11 11:15:00.030 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-11 11:15:00.064 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=33.93
2026-03-11 11:15:00.065 | step 3 | route=IT_Ticket | empId=48836 | apiMs=105.95 | totalMs=105.95
2026-03-11 11:15:00.065 | step 1 | route=IT_Ticket | empId=48836 | query called at=11:15:00.065
2026-03-11 11:15:00.067 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-11 11:15:00.068 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-11 11:15:00.070 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-11 11:15:00.070 | step 3 | route=IT_Ticket | empId=48836 | apiMs=4.83 | totalMs=4.83
2026-03-11 11:15:10.752 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=11:15:10.752
2026-03-11 11:15:11.056 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=303.56
2026-03-11 11:15:11.059 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=307.12 | totalMs=307.12
2026-03-11 11:15:13.662 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=11:15:13.662
2026-03-11 11:15:13.714 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=49
2026-03-11 11:15:13.716 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=54.68 | totalMs=54.68
2026-03-11 11:16:01.460 | step 1 | route=IT_TicketPost | empId=48836 | query called at=11:16:01.460
2026-03-11 11:16:01.470 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-11 11:16:01.474 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=13.75 | totalMs=13.75
2026-03-11 11:16:01.477 | step 1 | route=IT_TicketPost | empId=48836 | query called at=11:16:01.477
2026-03-11 11:16:03.076 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=1596.05
2026-03-11 11:16:03.131 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=1,653.98 | totalMs=1,653.98
2026-03-11 11:16:03.131 | step 1 | route=IT_TicketPost | empId=48836 | query called at=11:16:03.131
2026-03-11 11:16:03.133 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-11 11:16:03.133 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=2.30 | totalMs=2.30
2026-03-11 11:16:13.565 | step 1 | route=IT_Ticket | empId=48836 | query called at=11:16:13.565
2026-03-11 11:16:13.576 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-03-11 11:16:13.582 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=2.29
2026-03-11 11:16:13.590 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=4.24
2026-03-11 11:16:13.594 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-11 11:16:13.596 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-11 11:16:13.655 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=59.03
2026-03-11 11:16:13.655 | step 3 | route=IT_Ticket | empId=48836 | apiMs=90.14 | totalMs=90.14
2026-03-11 11:16:13.655 | step 1 | route=IT_Ticket | empId=48836 | query called at=11:16:13.655
2026-03-11 11:16:13.664 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-11 11:16:13.672 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-03-11 11:16:13.681 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-03-11 11:16:13.681 | step 3 | route=IT_Ticket | empId=48836 | apiMs=25.57 | totalMs=25.57
2026-03-11 11:16:24.082 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=11:16:24.082
2026-03-11 11:16:24.158 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=74.99
2026-03-11 11:16:24.161 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=78.67 | totalMs=78.67
2026-03-11 11:16:26.285 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:16:26.285
2026-03-11 11:16:28.747 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=11:16:28.747
2026-03-11 11:16:28.831 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=83.32
2026-03-11 11:16:28.917 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=170.08 | totalMs=170.08
2026-03-11 11:16:28.918 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=11:16:28.918
2026-03-11 11:16:28.928 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.57
2026-03-11 11:16:28.937 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.37
2026-03-11 11:16:28.949 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.04
2026-03-11 11:16:28.949 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=31.40 | totalMs=31.40
2026-03-11 11:16:34.650 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=11:16:34.650
2026-03-11 11:16:34.665 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=14.53
2026-03-11 11:16:34.669 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=18.88 | totalMs=18.88
2026-03-11 11:16:35.018 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:16:35.018
2026-03-11 11:17:23.971 | step 1 | route=IT_TicketPost | empId=59059 | query called at=11:17:23.971
2026-03-11 11:17:23.982 | step 2 | route=IT_TicketPost | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-03-11 11:17:23.986 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=15.10 | totalMs=15.10
2026-03-11 11:17:23.990 | step 1 | route=IT_TicketPost | empId=59059 | query called at=11:17:23.990
2026-03-11 11:17:24.080 | step 2 | route=IT_TicketPost | empId=59059 | query=IT_Ticket_Save_SPOC | queryMs=87.55
2026-03-11 11:17:24.086 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=96.28 | totalMs=96.28
2026-03-11 11:17:24.086 | step 1 | route=IT_TicketPost | empId=59059 | query called at=11:17:24.086
2026-03-11 11:17:24.090 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.38
2026-03-11 11:17:24.090 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=3.90 | totalMs=3.90
2026-03-11 11:17:24.381 | step 1 | route=IT_Ticket | empId=59059 | query called at=11:17:24.381
2026-03-11 11:17:24.392 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-11 11:17:24.393 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-11 11:17:24.395 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-11 11:17:24.396 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-11 11:17:24.398 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-11 11:17:24.433 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=34.58
2026-03-11 11:17:24.433 | step 3 | route=IT_Ticket | empId=59059 | apiMs=51.63 | totalMs=51.63
2026-03-11 11:17:24.433 | step 1 | route=IT_Ticket | empId=59059 | query called at=11:17:24.433
2026-03-11 11:17:24.434 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-11 11:17:24.436 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-11 11:17:24.437 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-11 11:17:24.437 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.21 | totalMs=4.21
2026-03-11 11:20:49.787 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:20:49.787
2026-03-11 11:20:49.799 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-03-11 11:20:49.802 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=2.64
2026-03-11 11:20:49.803 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 11:20:49.805 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-11 11:20:49.806 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-11 11:20:49.840 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=33.33
2026-03-11 11:20:49.840 | step 3 | route=IT_Ticket | empId=34771 | apiMs=53.74 | totalMs=53.74
2026-03-11 11:20:49.841 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:20:49.841
2026-03-11 11:20:49.842 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-11 11:20:49.843 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-11 11:20:49.845 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-11 11:20:49.845 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.54 | totalMs=4.54
2026-03-11 11:20:55.346 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=11:20:55.346
2026-03-11 11:20:55.767 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=420.81
2026-03-11 11:20:55.771 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=425.40 | totalMs=425.40
2026-03-11 11:21:00.254 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=11:21:00.254
2026-03-11 11:21:00.266 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-03-11 11:21:00.270 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=15.93 | totalMs=15.93
2026-03-11 11:21:12.285 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:21:12.285
2026-03-11 11:21:12.295 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-11 11:21:12.303 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-03-11 11:21:12.310 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-11 11:21:12.316 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-11 11:21:12.318 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-11 11:21:12.351 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=32.96
2026-03-11 11:21:12.351 | step 3 | route=IT_Ticket | empId=61350 | apiMs=66.39 | totalMs=66.39
2026-03-11 11:21:12.352 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:21:12.352
2026-03-11 11:21:12.353 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-11 11:21:12.354 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-11 11:21:12.355 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-11 11:21:12.355 | step 3 | route=IT_Ticket | empId=61350 | apiMs=3.84 | totalMs=3.84
2026-03-11 11:21:22.377 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=11:21:22.377
2026-03-11 11:21:22.515 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=137.83
2026-03-11 11:21:22.518 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=141.39 | totalMs=141.39
2026-03-11 11:21:30.676 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=11:21:30.676
2026-03-11 11:21:30.687 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-11 11:21:30.687 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=10.34 | totalMs=10.34
2026-03-11 11:22:12.461 | step 1 | route=IT_TicketPost | empId=34771 | query called at=11:22:12.461
2026-03-11 11:22:12.471 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-11 11:22:12.475 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=13.42 | totalMs=13.42
2026-03-11 11:22:12.478 | step 1 | route=IT_TicketPost | empId=34771 | query called at=11:22:12.478
2026-03-11 11:22:12.525 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=44.78
2026-03-11 11:22:12.528 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=50.70 | totalMs=50.70
2026-03-11 11:22:12.529 | step 1 | route=IT_TicketPost | empId=34771 | query called at=11:22:12.529
2026-03-11 11:22:12.571 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=42.25
2026-03-11 11:22:12.571 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=42.75 | totalMs=42.75
2026-03-11 11:22:12.572 | step 1 | route=IT_TicketPost | empId=34771 | query called at=11:22:12.572
2026-03-11 11:22:12.573 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-11 11:22:12.574 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=1.97 | totalMs=1.97
2026-03-11 11:22:12.600 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:22:12.600
2026-03-11 11:22:12.614 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-11 11:22:12.617 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=17.16 | totalMs=17.16
2026-03-11 11:22:12.620 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:22:12.620
2026-03-11 11:22:12.623 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=2.92
2026-03-11 11:22:12.625 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=4.86 | totalMs=4.86
2026-03-11 11:22:12.625 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:22:12.625
2026-03-11 11:22:12.627 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-11 11:22:12.627 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.93 | totalMs=1.93
2026-03-11 11:22:12.628 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:22:12.628
2026-03-11 11:22:12.629 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-11 11:22:12.629 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.51 | totalMs=1.51
2026-03-11 11:22:12.987 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:22:12.987
2026-03-11 11:22:12.998 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-03-11 11:22:12.999 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-11 11:22:13.001 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-11 11:22:13.002 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 11:22:13.004 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-11 11:22:13.038 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=34.38
2026-03-11 11:22:13.039 | step 3 | route=IT_Ticket | empId=61350 | apiMs=52.05 | totalMs=52.05
2026-03-11 11:22:13.039 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:22:13.039
2026-03-11 11:22:13.040 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-11 11:22:13.042 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 11:22:13.043 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-11 11:22:13.043 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.36 | totalMs=4.36
2026-03-11 11:22:14.360 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:22:14.360
2026-03-11 11:22:14.374 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-11 11:22:14.416 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=38.63
2026-03-11 11:22:14.419 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=2.47
2026-03-11 11:22:14.420 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-11 11:22:14.422 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.86
2026-03-11 11:22:14.456 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=33.62
2026-03-11 11:22:14.457 | step 3 | route=IT_Ticket | empId=34771 | apiMs=96.60 | totalMs=96.60
2026-03-11 11:22:14.457 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:22:14.457
2026-03-11 11:22:14.458 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-11 11:22:14.460 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-11 11:22:14.461 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-11 11:22:14.461 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.50 | totalMs=4.50
2026-03-11 11:24:02.501 | step 1 | route=IT_Ticket_Report | empId=61465 | query called at=11:24:02.501
2026-03-11 11:24:02.695 | step 2 | route=IT_Ticket_Report | empId=61465 | query=kpi_it_ticket_report_page_proc | queryMs=193.24
2026-03-11 11:24:02.695 | step 3 | route=IT_Ticket_Report | empId=61465 | apiMs=194.08 | totalMs=194.08
2026-03-11 11:24:03.322 | step 4 | route=pageRenderd | empId=61465 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:24:03.322
2026-03-11 11:24:19.517 | step 1 | route=IT_Ticket | empId=61465 | query called at=11:24:19.517
2026-03-11 11:24:19.575 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=57.07
2026-03-11 11:24:19.580 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-11 11:24:19.585 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-11 11:24:19.590 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-11 11:24:19.592 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-11 11:24:19.626 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=33.94
2026-03-11 11:24:19.626 | step 3 | route=IT_Ticket | empId=61465 | apiMs=108.79 | totalMs=108.79
2026-03-11 11:24:19.626 | step 1 | route=IT_Ticket | empId=61465 | query called at=11:24:19.626
2026-03-11 11:24:19.628 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-11 11:24:19.629 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-11 11:24:19.631 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-11 11:24:19.631 | step 3 | route=IT_Ticket | empId=61465 | apiMs=4.61 | totalMs=4.61
2026-03-11 11:26:20.959 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61465 | query called at=11:26:20.959
2026-03-11 11:26:21.399 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=439.77
2026-03-11 11:26:21.403 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61465 | apiMs=444.35 | totalMs=444.35
2026-03-11 11:26:26.804 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61465 | query called at=11:26:26.804
2026-03-11 11:26:26.820 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=15.94
2026-03-11 11:26:26.824 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61465 | apiMs=20.44 | totalMs=20.44
2026-03-11 11:29:28.696 | step 1 | route=IT_TicketPost | empId=61465 | query called at=11:29:28.696
2026-03-11 11:29:28.772 | step 2 | route=IT_TicketPost | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=75.79
2026-03-11 11:29:28.776 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=80.34 | totalMs=80.34
2026-03-11 11:29:28.780 | step 1 | route=IT_TicketPost | empId=61465 | query called at=11:29:28.780
2026-03-11 11:29:28.819 | step 2 | route=IT_TicketPost | empId=61465 | query=IT_Ticket_Save_SPOC | queryMs=36.07
2026-03-11 11:29:28.821 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=41.24 | totalMs=41.24
2026-03-11 11:29:28.821 | step 1 | route=IT_TicketPost | empId=61465 | query called at=11:29:28.821
2026-03-11 11:29:28.823 | step 2 | route=IT_TicketPost | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-11 11:29:28.823 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=2.18 | totalMs=2.18
2026-03-11 11:29:28.823 | step 1 | route=IT_TicketPost | empId=61465 | query called at=11:29:28.823
2026-03-11 11:29:28.825 | step 2 | route=IT_TicketPost | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-11 11:29:28.825 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=1.51 | totalMs=1.51
2026-03-11 11:29:29.066 | step 1 | route=IT_Ticket | empId=61465 | query called at=11:29:29.066
2026-03-11 11:29:29.079 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=12.94
2026-03-11 11:29:29.082 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=2.33
2026-03-11 11:29:29.083 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-11 11:29:29.085 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 11:29:29.107 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=22.36
2026-03-11 11:29:29.147 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=39.17
2026-03-11 11:29:29.147 | step 3 | route=IT_Ticket | empId=61465 | apiMs=81.21 | totalMs=81.21
2026-03-11 11:29:29.147 | step 1 | route=IT_Ticket | empId=61465 | query called at=11:29:29.147
2026-03-11 11:29:29.225 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=77.12
2026-03-11 11:29:29.227 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.64
2026-03-11 11:29:29.228 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-11 11:29:29.228 | step 3 | route=IT_Ticket | empId=61465 | apiMs=80.85 | totalMs=80.85
2026-03-11 11:30:07.984 | step 1 | route=IT_Ticket_Report | empId=56832 | query called at=11:30:07.984
2026-03-11 11:30:08.104 | step 2 | route=IT_Ticket_Report | empId=56832 | query=kpi_it_ticket_report_page_proc | queryMs=119.74
2026-03-11 11:30:08.107 | step 3 | route=IT_Ticket_Report | empId=56832 | apiMs=123.43 | totalMs=123.43
2026-03-11 11:30:08.472 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:30:08.472
2026-03-11 11:30:50.028 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=11:30:50.028
2026-03-11 11:30:50.059 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=31.24
2026-03-11 11:30:50.063 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=35.13 | totalMs=35.13
2026-03-11 11:30:51.662 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:51.662
2026-03-11 11:32:55.052 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:32:55.052
2026-03-11 11:32:55.088 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=35.63
2026-03-11 11:32:55.112 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.46
2026-03-11 11:32:55.145 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.59
2026-03-11 11:32:55.183 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=24.69
2026-03-11 11:32:55.224 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=28.68
2026-03-11 11:32:55.248 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.51
2026-03-11 11:32:55.261 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=209.13 | totalMs=209.13
2026-03-11 11:32:55.261 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:32:55.261
2026-03-11 11:32:55.270 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.12
2026-03-11 11:32:55.278 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-03-11 11:32:55.286 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-03-11 11:32:55.286 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=25.32 | totalMs=25.32
2026-03-11 11:32:55.287 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:32:55.287
2026-03-11 11:32:55.294 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.11
2026-03-11 11:32:55.303 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.89
2026-03-11 11:32:55.347 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=44.3
2026-03-11 11:32:55.348 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=60.66 | totalMs=60.66
2026-03-11 11:32:55.348 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:32:55.348
2026-03-11 11:32:55.356 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.26
2026-03-11 11:32:55.364 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-03-11 11:32:55.373 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-03-11 11:32:55.373 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=25.00 | totalMs=25.00
2026-03-11 11:32:55.374 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:32:55.374
2026-03-11 11:32:55.381 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.29
2026-03-11 11:32:55.390 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.15
2026-03-11 11:32:55.398 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-03-11 11:32:55.399 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.92 | totalMs=24.92
2026-03-11 11:32:55.399 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:32:55.399
2026-03-11 11:32:55.455 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=55.97
2026-03-11 11:32:55.472 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.7
2026-03-11 11:32:55.489 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.57
2026-03-11 11:32:55.490 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=90.53 | totalMs=90.53
2026-03-11 11:32:55.490 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:32:55.490
2026-03-11 11:32:55.506 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.87
2026-03-11 11:32:55.523 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.69
2026-03-11 11:32:55.540 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.52
2026-03-11 11:32:55.541 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=50.39 | totalMs=50.39
2026-03-11 11:32:55.971 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=11:32:55.971
2026-03-11 11:32:56.007 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=35.72
2026-03-11 11:32:56.007 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=36.55 | totalMs=36.55
2026-03-11 11:32:56.878 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:32:56.878
2026-03-11 11:43:14.449 | step 1 | route=IT_Ticket | empId=63984 | query called at=11:43:14.449
2026-03-11 11:43:14.519 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=70.06
2026-03-11 11:43:14.525 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-11 11:43:14.531 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=2.53
2026-03-11 11:43:14.536 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-11 11:43:14.549 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=12.49
2026-03-11 11:43:14.568 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=18.82
2026-03-11 11:43:14.569 | step 3 | route=IT_Ticket | empId=63984 | apiMs=120.08 | totalMs=120.08
2026-03-11 11:43:14.569 | step 1 | route=IT_Ticket | empId=63984 | query called at=11:43:14.569
2026-03-11 11:43:14.580 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=9.9
2026-03-11 11:43:14.581 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-11 11:43:14.582 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-11 11:43:14.582 | step 3 | route=IT_Ticket | empId=63984 | apiMs=12.97 | totalMs=12.97
2026-03-11 11:44:15.129 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=11:44:15.129
2026-03-11 11:44:15.203 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=73.6
2026-03-11 11:44:15.207 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=78.26 | totalMs=78.26
2026-03-11 11:44:15.631 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:44:15.631
2026-03-11 11:44:32.192 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=11:44:32.192
2026-03-11 11:44:32.411 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=218.11
2026-03-11 11:44:32.415 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=222.58 | totalMs=222.58
2026-03-11 11:44:36.563 | step 1 | route=SPOC_Entry_Save | empId=37542 | query called at=11:44:36.563
2026-03-11 11:44:36.599 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=IT_Ticket_Update_SPOC | queryMs=35.04
2026-03-11 11:44:36.605 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=IT_Ticket_Update_SPOC | queryMs=1.43
2026-03-11 11:44:36.610 | step 3 | route=SPOC_Entry_Save | empId=37542 | apiMs=47.00 | totalMs=47.00
2026-03-11 11:44:36.613 | step 1 | route=SPOC_Entry_Save | empId=37542 | query called at=11:44:36.613
2026-03-11 11:44:36.615 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-11 11:44:36.617 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-11 11:44:36.618 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-11 11:44:36.618 | step 3 | route=SPOC_Entry_Save | empId=37542 | apiMs=4.99 | totalMs=4.99
2026-03-11 11:44:36.619 | step 1 | route=SPOC_Entry_Save | empId=37542 | query called at=11:44:36.619
2026-03-11 11:44:36.620 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-11 11:44:36.621 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-11 11:44:36.623 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-11 11:44:36.623 | step 3 | route=SPOC_Entry_Save | empId=37542 | apiMs=4.13 | totalMs=4.13
2026-03-11 11:44:36.850 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=11:44:36.850
2026-03-11 11:44:36.893 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=41.72
2026-03-11 11:44:36.893 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=42.71 | totalMs=42.71
2026-03-11 11:44:37.260 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:44:37.260
2026-03-11 11:44:39.725 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=11:44:39.725
2026-03-11 11:44:39.737 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=11.28
2026-03-11 11:44:39.737 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=12.26 | totalMs=12.26
2026-03-11 11:47:50.900 | step 1 | route=IT_TicketPost | empId=63984 | query called at=11:47:50.900
2026-03-11 11:47:50.911 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-11 11:47:50.915 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=14.31 | totalMs=14.31
2026-03-11 11:47:50.918 | step 1 | route=IT_TicketPost | empId=63984 | query called at=11:47:50.918
2026-03-11 11:47:50.933 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=12.43
2026-03-11 11:47:50.964 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=45.93 | totalMs=45.93
2026-03-11 11:47:50.964 | step 1 | route=IT_TicketPost | empId=63984 | query called at=11:47:50.964
2026-03-11 11:47:51.014 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=49.23
2026-03-11 11:47:51.014 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=50.00 | totalMs=50.00
2026-03-11 11:47:51.015 | step 1 | route=IT_TicketPost | empId=63984 | query called at=11:47:51.015
2026-03-11 11:47:51.016 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-11 11:47:51.016 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.78 | totalMs=1.78
2026-03-11 11:47:51.288 | step 1 | route=IT_Ticket | empId=63984 | query called at=11:47:51.288
2026-03-11 11:47:51.341 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=52.3
2026-03-11 11:47:51.342 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-11 11:47:51.344 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-11 11:47:51.345 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-11 11:47:51.368 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=22.28
2026-03-11 11:47:51.405 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=36.22
2026-03-11 11:47:51.405 | step 3 | route=IT_Ticket | empId=63984 | apiMs=116.95 | totalMs=116.95
2026-03-11 11:47:51.405 | step 1 | route=IT_Ticket | empId=63984 | query called at=11:47:51.405
2026-03-11 11:47:51.423 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=17.56
2026-03-11 11:47:51.425 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-11 11:47:51.426 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-11 11:47:51.426 | step 3 | route=IT_Ticket | empId=63984 | apiMs=20.76 | totalMs=20.76
2026-03-11 11:49:58.984 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=11:49:58.984
2026-03-11 11:49:59.121 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=136.14
2026-03-11 11:49:59.125 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=141.04 | totalMs=141.04
2026-03-11 11:50:02.869 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=11:50:02.869
2026-03-11 11:50:02.888 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=18.28
2026-03-11 11:50:02.892 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=22.95 | totalMs=22.95
2026-03-11 11:50:35.999 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:50:35.999
2026-03-11 11:50:36.010 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-11 11:50:36.010 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=10.90 | totalMs=10.90
2026-03-11 11:50:36.010 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:50:36.010
2026-03-11 11:50:36.021 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=10.13
2026-03-11 11:50:36.023 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.04 | totalMs=13.04
2026-03-11 11:50:36.024 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:50:36.024
2026-03-11 11:50:36.040 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.29
2026-03-11 11:50:36.041 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=17.06 | totalMs=17.06
2026-03-11 11:50:36.041 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:50:36.041
2026-03-11 11:50:36.042 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-11 11:50:36.043 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.52 | totalMs=1.52
2026-03-11 11:50:36.457 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:50:36.457
2026-03-11 11:50:36.468 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-11 11:50:36.469 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-11 11:50:36.471 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-11 11:50:36.472 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 11:50:36.497 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=24.09
2026-03-11 11:50:36.534 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=36.63
2026-03-11 11:50:36.534 | step 3 | route=IT_Ticket | empId=61350 | apiMs=76.89 | totalMs=76.89
2026-03-11 11:50:36.534 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:50:36.534
2026-03-11 11:50:36.553 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=17.91
2026-03-11 11:50:36.554 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-11 11:50:36.555 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-11 11:50:36.556 | step 3 | route=IT_Ticket | empId=61350 | apiMs=21.31 | totalMs=21.31
2026-03-11 12:02:17.681 | step 1 | route=IT_Ticket_Report | empId=65388 | query called at=12:02:17.681
2026-03-11 12:02:18.138 | step 2 | route=IT_Ticket_Report | empId=65388 | query=kpi_it_ticket_report_page_proc | queryMs=456.42
2026-03-11 12:02:18.139 | step 3 | route=IT_Ticket_Report | empId=65388 | apiMs=457.41 | totalMs=457.41
2026-03-11 12:02:18.466 | step 4 | route=pageRenderd | empId=65388 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:02:18.466
2026-03-11 12:02:49.578 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:02:49.578
2026-03-11 12:02:49.631 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=51.8
2026-03-11 12:02:49.631 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=52.76 | totalMs=52.76
2026-03-11 12:02:50.061 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:02:50.061
2026-03-11 12:02:53.387 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=12:02:53.387
2026-03-11 12:02:53.419 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=31.4
2026-03-11 12:02:53.423 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=1.97
2026-03-11 12:02:53.425 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=37.33 | totalMs=37.33
2026-03-11 12:02:53.425 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=12:02:53.425
2026-03-11 12:02:53.427 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-11 12:02:53.429 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-11 12:02:53.430 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-11 12:02:53.430 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=4.99 | totalMs=4.99
2026-03-11 12:02:56.537 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=12:02:56.537
2026-03-11 12:02:56.546 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.96
2026-03-11 12:02:56.555 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.95
2026-03-11 12:02:56.563 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.28
2026-03-11 12:02:56.566 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=29.67 | totalMs=29.67
2026-03-11 12:02:58.448 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:02:58.448
2026-03-11 12:02:58.471 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=23.42
2026-03-11 12:02:58.472 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=24.16 | totalMs=24.16
2026-03-11 12:02:58.843 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:02:58.843
2026-03-11 12:04:14.380 | step 1 | route=IT_Ticket | empId=41671 | query called at=12:04:14.380
2026-03-11 12:04:14.477 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=95.95
2026-03-11 12:04:14.484 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=3.82
2026-03-11 12:04:14.488 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-11 12:04:14.492 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-11 12:04:14.549 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=55.89
2026-03-11 12:04:14.601 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=51.88
2026-03-11 12:04:14.601 | step 3 | route=IT_Ticket | empId=41671 | apiMs=220.87 | totalMs=220.87
2026-03-11 12:04:14.602 | step 1 | route=IT_Ticket | empId=41671 | query called at=12:04:14.602
2026-03-11 12:04:14.623 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=21.35
2026-03-11 12:04:14.624 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-11 12:04:14.626 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-11 12:04:14.626 | step 3 | route=IT_Ticket | empId=41671 | apiMs=24.42 | totalMs=24.42
2026-03-11 12:04:31.748 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=12:04:31.748
2026-03-11 12:04:31.968 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=220.37
2026-03-11 12:04:31.969 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=221.46 | totalMs=221.46
2026-03-11 12:04:33.984 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=12:04:33.984
2026-03-11 12:04:33.998 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=13.21
2026-03-11 12:04:34.002 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=17.90 | totalMs=17.90
2026-03-11 12:06:33.232 | step 1 | route=IT_Ticket | empId=8686 | query called at=12:06:33.232
2026-03-11 12:06:33.242 | step 2 | route=IT_Ticket | empId=8686 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-11 12:06:33.247 | step 2 | route=IT_Ticket | empId=8686 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-11 12:06:33.251 | step 2 | route=IT_Ticket | empId=8686 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-11 12:06:33.257 | step 2 | route=IT_Ticket | empId=8686 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-11 12:06:33.259 | step 2 | route=IT_Ticket | empId=8686 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-11 12:06:33.292 | step 2 | route=IT_Ticket | empId=8686 | query=VMS_Comp_login_proc | queryMs=33.1
2026-03-11 12:06:33.292 | step 3 | route=IT_Ticket | empId=8686 | apiMs=60.44 | totalMs=60.44
2026-03-11 12:06:33.293 | step 1 | route=IT_Ticket | empId=8686 | query called at=12:06:33.293
2026-03-11 12:06:33.294 | step 2 | route=IT_Ticket | empId=8686 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-11 12:06:33.296 | step 2 | route=IT_Ticket | empId=8686 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-11 12:06:33.297 | step 2 | route=IT_Ticket | empId=8686 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-11 12:06:33.297 | step 3 | route=IT_Ticket | empId=8686 | apiMs=4.29 | totalMs=4.29
2026-03-11 12:07:04.713 | step 1 | route=Ticket_Entry_SPOC_Module | empId=8686 | query called at=12:07:04.713
2026-03-11 12:07:04.956 | step 2 | route=Ticket_Entry_SPOC_Module | empId=8686 | query=KPI_IT_Ticket_Details_New | queryMs=242.85
2026-03-11 12:07:04.960 | step 3 | route=Ticket_Entry_SPOC_Module | empId=8686 | apiMs=246.99 | totalMs=246.99
2026-03-11 12:07:09.303 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=8686 | query called at=12:07:09.303
2026-03-11 12:07:09.318 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=8686 | query=KPI_IT_Ticket_Details_New | queryMs=15.06
2026-03-11 12:07:09.322 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=8686 | apiMs=19.44 | totalMs=19.44
2026-03-11 12:08:03.674 | step 1 | route=IT_TicketPost | empId=41671 | query called at=12:08:03.674
2026-03-11 12:08:03.684 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-03-11 12:08:03.688 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=13.64 | totalMs=13.64
2026-03-11 12:08:03.691 | step 1 | route=IT_TicketPost | empId=41671 | query called at=12:08:03.691
2026-03-11 12:08:03.713 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=19.29
2026-03-11 12:08:03.716 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=24.75 | totalMs=24.75
2026-03-11 12:08:03.716 | step 1 | route=IT_TicketPost | empId=41671 | query called at=12:08:03.716
2026-03-11 12:08:03.719 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.45
2026-03-11 12:08:03.719 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=3.23 | totalMs=3.23
2026-03-11 12:08:04.029 | step 1 | route=IT_Ticket | empId=41671 | query called at=12:08:04.029
2026-03-11 12:08:04.039 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-03-11 12:08:04.040 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-11 12:08:04.041 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-11 12:08:04.042 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-11 12:08:04.044 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-11 12:08:04.065 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=20.95
2026-03-11 12:08:04.065 | step 3 | route=IT_Ticket | empId=41671 | apiMs=36.80 | totalMs=36.80
2026-03-11 12:08:04.066 | step 1 | route=IT_Ticket | empId=41671 | query called at=12:08:04.066
2026-03-11 12:08:04.067 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-11 12:08:04.069 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-11 12:08:04.070 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-11 12:08:04.070 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.25 | totalMs=4.25
2026-03-11 12:09:05.099 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=12:09:05.099
2026-03-11 12:09:05.129 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=28.64
2026-03-11 12:09:05.133 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=33.61 | totalMs=33.61
2026-03-11 12:09:05.474 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:05.474
2026-03-11 12:09:23.229 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=12:09:23.229
2026-03-11 12:09:23.303 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=73.24
2026-03-11 12:09:23.320 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=3.19
2026-03-11 12:09:23.350 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=23.96
2026-03-11 12:09:23.356 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=127.20 | totalMs=127.20
2026-03-11 12:09:23.357 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=12:09:23.357
2026-03-11 12:09:23.359 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-11 12:09:23.360 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-11 12:09:23.361 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-11 12:09:23.362 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=4.98 | totalMs=4.98
2026-03-11 12:09:23.362 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=12:09:23.362
2026-03-11 12:09:23.364 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-11 12:09:23.365 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-11 12:09:23.366 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-11 12:09:23.367 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=4.35 | totalMs=4.35
2026-03-11 12:09:23.367 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=12:09:23.367
2026-03-11 12:09:23.368 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-11 12:09:23.370 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-11 12:09:23.371 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-11 12:09:23.371 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=4.14 | totalMs=4.14
2026-03-11 12:09:23.597 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=12:09:23.597
2026-03-11 12:09:23.617 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=19.84
2026-03-11 12:09:23.618 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=20.58 | totalMs=20.58
2026-03-11 12:09:24.068 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:24.068
2026-03-11 12:09:36.182 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=12:09:36.182
2026-03-11 12:09:36.202 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=19.76
2026-03-11 12:09:36.203 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=20.71 | totalMs=20.71
2026-03-11 12:09:36.584 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:36.584
2026-03-11 12:14:45.001 | step 1 | route=IT_TicketPost | empId=8686 | query called at=12:14:45.001
2026-03-11 12:14:45.024 | step 2 | route=IT_TicketPost | empId=8686 | query=KPI_IT_Ticket_Details_New | queryMs=22.88
2026-03-11 12:14:45.029 | step 3 | route=IT_TicketPost | empId=8686 | apiMs=27.70 | totalMs=27.70
2026-03-11 12:14:45.044 | step 1 | route=IT_TicketPost | empId=8686 | query called at=12:14:45.044
2026-03-11 12:14:45.065 | step 2 | route=IT_TicketPost | empId=8686 | query=IT_Ticket_Save_SPOC | queryMs=20.94
2026-03-11 12:14:45.071 | step 3 | route=IT_TicketPost | empId=8686 | apiMs=26.46 | totalMs=26.46
2026-03-11 12:14:45.071 | step 1 | route=IT_TicketPost | empId=8686 | query called at=12:14:45.071
2026-03-11 12:14:45.088 | step 2 | route=IT_TicketPost | empId=8686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.44
2026-03-11 12:14:45.088 | step 3 | route=IT_TicketPost | empId=8686 | apiMs=17.19 | totalMs=17.19
2026-03-11 12:14:45.088 | step 1 | route=IT_TicketPost | empId=8686 | query called at=12:14:45.088
2026-03-11 12:14:45.090 | step 2 | route=IT_TicketPost | empId=8686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-11 12:14:45.090 | step 3 | route=IT_TicketPost | empId=8686 | apiMs=1.39 | totalMs=1.39
2026-03-11 12:14:48.189 | step 1 | route=IT_Ticket | empId=8686 | query called at=12:14:48.189
2026-03-11 12:14:48.199 | step 2 | route=IT_Ticket | empId=8686 | query=KPI_IT_Ticket_Details_New | queryMs=9.15
2026-03-11 12:14:48.203 | step 2 | route=IT_Ticket | empId=8686 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-11 12:14:48.208 | step 2 | route=IT_Ticket | empId=8686 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-11 12:14:48.209 | step 2 | route=IT_Ticket | empId=8686 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-11 12:14:48.233 | step 2 | route=IT_Ticket | empId=8686 | query=Kpi_it_Ticket_Details | queryMs=23.72
2026-03-11 12:14:48.272 | step 2 | route=IT_Ticket | empId=8686 | query=VMS_Comp_login_proc | queryMs=38.55
2026-03-11 12:14:48.273 | step 3 | route=IT_Ticket | empId=8686 | apiMs=83.36 | totalMs=83.36
2026-03-11 12:14:48.273 | step 1 | route=IT_Ticket | empId=8686 | query called at=12:14:48.273
2026-03-11 12:14:48.291 | step 2 | route=IT_Ticket | empId=8686 | query=Kpi_HW_Ticket_Details | queryMs=18.04
2026-03-11 12:14:48.293 | step 2 | route=IT_Ticket | empId=8686 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-11 12:14:48.294 | step 2 | route=IT_Ticket | empId=8686 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-11 12:14:48.295 | step 3 | route=IT_Ticket | empId=8686 | apiMs=21.54 | totalMs=21.54
2026-03-11 12:14:48.459 | step 1 | route=IT_Ticket | empId=64605 | query called at=12:14:48.459
2026-03-11 12:14:48.470 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-11 12:14:48.471 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-11 12:14:48.473 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-11 12:14:48.474 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-11 12:14:48.475 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-11 12:14:48.498 | step 2 | route=IT_Ticket | empId=64605 | query=VMS_Comp_login_proc | queryMs=22.69
2026-03-11 12:14:48.498 | step 3 | route=IT_Ticket | empId=64605 | apiMs=38.84 | totalMs=38.84
2026-03-11 12:14:48.499 | step 1 | route=IT_Ticket | empId=64605 | query called at=12:14:48.499
2026-03-11 12:14:48.500 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-11 12:14:48.501 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-11 12:14:48.502 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-11 12:14:48.503 | step 3 | route=IT_Ticket | empId=64605 | apiMs=3.89 | totalMs=3.89
2026-03-11 12:15:14.721 | step 1 | route=Ticket_Entry_SPOC_Module | empId=64605 | query called at=12:15:14.721
2026-03-11 12:15:15.154 | step 2 | route=Ticket_Entry_SPOC_Module | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=432.97
2026-03-11 12:15:15.158 | step 3 | route=Ticket_Entry_SPOC_Module | empId=64605 | apiMs=437.36 | totalMs=437.36
2026-03-11 12:15:38.685 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64605 | query called at=12:15:38.685
2026-03-11 12:15:38.697 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=11.25
2026-03-11 12:15:38.700 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64605 | apiMs=15.34 | totalMs=15.34
2026-03-11 12:16:58.020 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64605 | query called at=12:16:58.020
2026-03-11 12:16:58.032 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-03-11 12:16:58.032 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64605 | apiMs=12.17 | totalMs=12.17
2026-03-11 12:16:59.065 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=12:16:59.065
2026-03-11 12:16:59.110 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=44.27
2026-03-11 12:16:59.113 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=48.04 | totalMs=48.04
2026-03-11 12:16:59.468 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:16:59.468
2026-03-11 12:17:04.315 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64605 | query called at=12:17:04.315
2026-03-11 12:17:04.325 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-03-11 12:17:04.328 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64605 | apiMs=13.44 | totalMs=13.44
2026-03-11 12:24:29.296 | step 1 | route=IT_Ticket | empId=67918 | query called at=12:24:29.296
2026-03-11 12:24:29.339 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=42.36
2026-03-11 12:24:29.372 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=32.96
2026-03-11 12:24:29.408 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=35.18
2026-03-11 12:24:29.447 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=38.55
2026-03-11 12:24:29.489 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=42.3
2026-03-11 12:24:29.523 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=33.42
2026-03-11 12:24:29.524 | step 3 | route=IT_Ticket | empId=67918 | apiMs=227.67 | totalMs=227.67
2026-03-11 12:24:29.524 | step 1 | route=IT_Ticket | empId=67918 | query called at=12:24:29.524
2026-03-11 12:24:29.547 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=22.18
2026-03-11 12:24:29.558 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=11.43
2026-03-11 12:24:29.560 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-11 12:24:29.560 | step 3 | route=IT_Ticket | empId=67918 | apiMs=36.05 | totalMs=36.05
2026-03-11 12:24:45.957 | step 1 | route=Ticket_SPOC_Approve | empId=7613 | query called at=12:24:45.957
2026-03-11 12:24:46.003 | step 2 | route=Ticket_SPOC_Approve | empId=7613 | query=IT_TIcket_SPOCApp_Report | queryMs=45.88
2026-03-11 12:24:46.007 | step 3 | route=Ticket_SPOC_Approve | empId=7613 | apiMs=49.98 | totalMs=49.98
2026-03-11 12:24:46.443 | step 4 | route=pageRenderd | empId=7613 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:24:46.443
2026-03-11 12:24:49.839 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67918 | query called at=12:24:49.839
2026-03-11 12:24:50.038 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=198.73
2026-03-11 12:24:50.039 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67918 | apiMs=199.74 | totalMs=199.74
2026-03-11 12:24:52.885 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query called at=12:24:52.885
2026-03-11 12:24:52.895 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-11 12:24:52.899 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67918 | apiMs=14.10 | totalMs=14.10
2026-03-11 12:25:23.800 | step 1 | route=IT_TicketPost | empId=64605 | query called at=12:25:23.800
2026-03-11 12:25:23.809 | step 2 | route=IT_TicketPost | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=9.22
2026-03-11 12:25:23.813 | step 3 | route=IT_TicketPost | empId=64605 | apiMs=12.81 | totalMs=12.81
2026-03-11 12:25:23.816 | step 1 | route=IT_TicketPost | empId=64605 | query called at=12:25:23.816
2026-03-11 12:25:23.826 | step 2 | route=IT_TicketPost | empId=64605 | query=IT_Ticket_Save_SPOC | queryMs=7.21
2026-03-11 12:25:23.828 | step 3 | route=IT_TicketPost | empId=64605 | apiMs=11.76 | totalMs=11.76
2026-03-11 12:25:23.828 | step 1 | route=IT_TicketPost | empId=64605 | query called at=12:25:23.828
2026-03-11 12:25:23.830 | step 2 | route=IT_TicketPost | empId=64605 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-11 12:25:23.830 | step 3 | route=IT_TicketPost | empId=64605 | apiMs=2.06 | totalMs=2.06
2026-03-11 12:25:24.051 | step 1 | route=IT_Ticket | empId=64605 | query called at=12:25:24.051
2026-03-11 12:25:24.060 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=8.94
2026-03-11 12:25:24.061 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-11 12:25:24.063 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-11 12:25:24.064 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-11 12:25:24.065 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-11 12:25:24.085 | step 2 | route=IT_Ticket | empId=64605 | query=VMS_Comp_login_proc | queryMs=19.9
2026-03-11 12:25:24.086 | step 3 | route=IT_Ticket | empId=64605 | apiMs=34.94 | totalMs=34.94
2026-03-11 12:25:24.086 | step 1 | route=IT_Ticket | empId=64605 | query called at=12:25:24.086
2026-03-11 12:25:24.087 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-11 12:25:24.088 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-11 12:25:24.090 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-11 12:25:24.090 | step 3 | route=IT_Ticket | empId=64605 | apiMs=3.90 | totalMs=3.90
2026-03-11 12:25:45.077 | step 1 | route=Ticket_SPOC_Approve | empId=7613 | query called at=12:25:45.077
2026-03-11 12:25:45.095 | step 2 | route=Ticket_SPOC_Approve | empId=7613 | query=IT_TIcket_SPOCApp_Report | queryMs=17.65
2026-03-11 12:25:45.099 | step 3 | route=Ticket_SPOC_Approve | empId=7613 | apiMs=22.17 | totalMs=22.17
2026-03-11 12:25:45.284 | step 1 | route=IT_TicketPost | empId=67918 | query called at=12:25:45.284
2026-03-11 12:25:45.295 | step 2 | route=IT_TicketPost | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-11 12:25:45.295 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=11.32 | totalMs=11.32
2026-03-11 12:25:45.296 | step 1 | route=IT_TicketPost | empId=67918 | query called at=12:25:45.296
2026-03-11 12:25:45.307 | step 2 | route=IT_TicketPost | empId=67918 | query=IT_Ticket_Save_SPOC | queryMs=10.8
2026-03-11 12:25:45.309 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=13.28 | totalMs=13.28
2026-03-11 12:25:45.309 | step 1 | route=IT_TicketPost | empId=67918 | query called at=12:25:45.309
2026-03-11 12:25:45.312 | step 2 | route=IT_TicketPost | empId=67918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-11 12:25:45.312 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=2.53 | totalMs=2.53
2026-03-11 12:25:45.312 | step 1 | route=IT_TicketPost | empId=67918 | query called at=12:25:45.312
2026-03-11 12:25:45.314 | step 2 | route=IT_TicketPost | empId=67918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-11 12:25:45.314 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=1.75 | totalMs=1.75
2026-03-11 12:25:45.508 | step 4 | route=pageRenderd | empId=7613 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:25:45.508
2026-03-11 12:25:45.551 | step 1 | route=IT_Ticket | empId=67918 | query called at=12:25:45.551
2026-03-11 12:25:45.561 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-11 12:25:45.563 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-11 12:25:45.565 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-11 12:25:45.566 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-11 12:25:45.568 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-11 12:25:45.604 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=35.85
2026-03-11 12:25:45.604 | step 3 | route=IT_Ticket | empId=67918 | apiMs=53.82 | totalMs=53.82
2026-03-11 12:25:45.605 | step 1 | route=IT_Ticket | empId=67918 | query called at=12:25:45.605
2026-03-11 12:25:45.607 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-11 12:25:45.608 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 12:25:45.609 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-11 12:25:45.610 | step 3 | route=IT_Ticket | empId=67918 | apiMs=4.91 | totalMs=4.91
2026-03-11 12:26:08.376 | step 1 | route=IT_Ticket | empId=64605 | query called at=12:26:08.376
2026-03-11 12:26:08.387 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-11 12:26:08.389 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-11 12:26:08.390 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-11 12:26:08.391 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-11 12:26:08.392 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-11 12:26:08.431 | step 2 | route=IT_Ticket | empId=64605 | query=VMS_Comp_login_proc | queryMs=38.11
2026-03-11 12:26:08.431 | step 3 | route=IT_Ticket | empId=64605 | apiMs=55.13 | totalMs=55.13
2026-03-11 12:26:08.431 | step 1 | route=IT_Ticket | empId=64605 | query called at=12:26:08.431
2026-03-11 12:26:08.433 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-11 12:26:08.434 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-11 12:26:08.435 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-11 12:26:08.436 | step 3 | route=IT_Ticket | empId=64605 | apiMs=4.29 | totalMs=4.29
2026-03-11 12:26:09.880 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=12:26:09.880
2026-03-11 12:26:10.232 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=351.6
2026-03-11 12:26:10.237 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=356.71 | totalMs=356.71
2026-03-11 12:26:13.093 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=12:26:13.093
2026-03-11 12:26:13.323 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=12:26:13.323
2026-03-11 12:26:13.351 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=257.6
2026-03-11 12:26:13.355 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=262.03 | totalMs=262.03
2026-03-11 12:26:13.690 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=366.69
2026-03-11 12:26:13.694 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=370.58 | totalMs=370.58
2026-03-11 12:26:14.478 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:14.478
2026-03-11 12:26:14.993 | step 1 | route=SPOC_Entry_Save | empId=7613 | query called at=12:26:14.993
2026-03-11 12:26:15.017 | step 2 | route=SPOC_Entry_Save | empId=7613 | query=IT_Ticket_Update_SPOC | queryMs=22.77
2026-03-11 12:26:15.022 | step 3 | route=SPOC_Entry_Save | empId=7613 | apiMs=28.15 | totalMs=28.15
2026-03-11 12:26:15.025 | step 1 | route=SPOC_Entry_Save | empId=7613 | query called at=12:26:15.025
2026-03-11 12:26:15.029 | step 2 | route=SPOC_Entry_Save | empId=7613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-11 12:26:15.031 | step 2 | route=SPOC_Entry_Save | empId=7613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-11 12:26:15.032 | step 2 | route=SPOC_Entry_Save | empId=7613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-11 12:26:15.032 | step 3 | route=SPOC_Entry_Save | empId=7613 | apiMs=7.48 | totalMs=7.48
2026-03-11 12:26:15.256 | step 1 | route=Ticket_SPOC_Approve | empId=7613 | query called at=12:26:15.256
2026-03-11 12:26:15.270 | step 2 | route=Ticket_SPOC_Approve | empId=7613 | query=IT_TIcket_SPOCApp_Report | queryMs=13.27
2026-03-11 12:26:15.270 | step 3 | route=Ticket_SPOC_Approve | empId=7613 | apiMs=14.04 | totalMs=14.04
2026-03-11 12:26:15.655 | step 4 | route=pageRenderd | empId=7613 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:15.655
2026-03-11 12:28:01.104 | step 1 | route=IT_Ticket | empId=61465 | query called at=12:28:01.104
2026-03-11 12:28:01.115 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-11 12:28:01.121 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-11 12:28:01.125 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-11 12:28:01.130 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-11 12:28:01.131 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-11 12:28:01.166 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=34.46
2026-03-11 12:28:01.167 | step 3 | route=IT_Ticket | empId=61465 | apiMs=62.23 | totalMs=62.23
2026-03-11 12:28:01.167 | step 1 | route=IT_Ticket | empId=61465 | query called at=12:28:01.167
2026-03-11 12:28:01.169 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-11 12:28:01.170 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-11 12:28:01.172 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-11 12:28:01.172 | step 3 | route=IT_Ticket | empId=61465 | apiMs=4.87 | totalMs=4.87
2026-03-11 12:28:49.217 | step 1 | route=HW_TicketFun | empId= | query called at=12:28:49.217
2026-03-11 12:28:49.228 | step 2 | route=HW_TicketFun | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=10.47
2026-03-11 12:28:49.228 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.48 | totalMs=11.48
2026-03-11 12:29:53.787 | step 1 | route=HW_TicketFun | empId= | query called at=12:29:53.787
2026-03-11 12:29:53.813 | step 2 | route=HW_TicketFun | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=25.34
2026-03-11 12:29:53.817 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=30.04 | totalMs=30.04
2026-03-11 12:30:20.059 | step 1 | route=HW_TicketPost | empId=61465 | query called at=12:30:20.059
2026-03-11 12:30:20.087 | step 2 | route=HW_TicketPost | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=27.91
2026-03-11 12:30:20.091 | step 3 | route=HW_TicketPost | empId=61465 | apiMs=31.83 | totalMs=31.83
2026-03-11 12:30:20.094 | step 1 | route=HW_TicketPost | empId=61465 | query called at=12:30:20.094
2026-03-11 12:30:20.098 | step 2 | route=HW_TicketPost | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-11 12:30:20.099 | step 3 | route=HW_TicketPost | empId=61465 | apiMs=4.99 | totalMs=4.99
2026-03-11 12:30:20.099 | step 1 | route=HW_TicketPost | empId=61465 | query called at=12:30:20.099
2026-03-11 12:30:20.101 | step 2 | route=HW_TicketPost | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-11 12:30:20.101 | step 3 | route=HW_TicketPost | empId=61465 | apiMs=2.08 | totalMs=2.08
2026-03-11 12:30:20.102 | step 1 | route=HW_TicketPost | empId=61465 | query called at=12:30:20.102
2026-03-11 12:30:20.132 | step 2 | route=HW_TicketPost | empId=61465 | query=hw_ticket_save_proc_kpi | queryMs=29.67
2026-03-11 12:30:20.134 | step 3 | route=HW_TicketPost | empId=61465 | apiMs=31.99 | totalMs=31.99
2026-03-11 12:30:20.357 | step 1 | route=IT_Ticket | empId=61465 | query called at=12:30:20.357
2026-03-11 12:30:20.373 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=15.49
2026-03-11 12:30:20.381 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-03-11 12:30:20.390 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-03-11 12:30:20.399 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-03-11 12:30:20.407 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=8.35
2026-03-11 12:30:20.481 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=73.3
2026-03-11 12:30:20.481 | step 3 | route=IT_Ticket | empId=61465 | apiMs=124.14 | totalMs=124.14
2026-03-11 12:30:20.482 | step 1 | route=IT_Ticket | empId=61465 | query called at=12:30:20.482
2026-03-11 12:30:20.489 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-03-11 12:30:20.498 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-11 12:30:20.507 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-03-11 12:30:20.507 | step 3 | route=IT_Ticket | empId=61465 | apiMs=25.22 | totalMs=25.22
2026-03-11 12:30:57.322 | step 1 | route=IT_Ticket_Report | empId=61465 | query called at=12:30:57.322
2026-03-11 12:30:57.446 | step 2 | route=IT_Ticket_Report | empId=61465 | query=kpi_it_ticket_report_page_proc | queryMs=123.84
2026-03-11 12:30:57.447 | step 3 | route=IT_Ticket_Report | empId=61465 | apiMs=124.95 | totalMs=124.95
2026-03-11 12:30:57.799 | step 4 | route=pageRenderd | empId=61465 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:30:57.799
2026-03-11 12:34:58.288 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=12:34:58.288
2026-03-11 12:34:58.368 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=79.28
2026-03-11 12:34:58.372 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=83.89 | totalMs=83.89
2026-03-11 12:34:59.428 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:34:59.428
2026-03-11 12:45:38.406 | step 1 | route=IT_Ticket_Report | empId=43397 | query called at=12:45:38.406
2026-03-11 12:45:38.570 | step 2 | route=IT_Ticket_Report | empId=43397 | query=kpi_it_ticket_report_page_proc | queryMs=162.94
2026-03-11 12:45:38.570 | step 3 | route=IT_Ticket_Report | empId=43397 | apiMs=164.05 | totalMs=164.05
2026-03-11 12:45:38.920 | step 4 | route=pageRenderd | empId=43397 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:45:38.920
2026-03-11 12:45:46.601 | step 1 | route=IT_Ticket | empId=43397 | query called at=12:45:46.601
2026-03-11 12:45:46.638 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=37.07
2026-03-11 12:45:46.644 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-11 12:45:46.648 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-11 12:45:46.653 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-11 12:45:46.676 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_it_Ticket_Details | queryMs=22.23
2026-03-11 12:45:46.714 | step 2 | route=IT_Ticket | empId=43397 | query=VMS_Comp_login_proc | queryMs=38.35
2026-03-11 12:45:46.715 | step 3 | route=IT_Ticket | empId=43397 | apiMs=113.76 | totalMs=113.76
2026-03-11 12:45:46.715 | step 1 | route=IT_Ticket | empId=43397 | query called at=12:45:46.715
2026-03-11 12:45:46.732 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=16.67
2026-03-11 12:45:46.733 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-11 12:45:46.735 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-11 12:45:46.735 | step 3 | route=IT_Ticket | empId=43397 | apiMs=19.72 | totalMs=19.72
2026-03-11 12:46:30.279 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43397 | query called at=12:46:30.279
2026-03-11 12:46:30.708 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=428.21
2026-03-11 12:46:30.712 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43397 | apiMs=432.57 | totalMs=432.57
2026-03-11 12:46:34.332 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43397 | query called at=12:46:34.332
2026-03-11 12:46:34.376 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=43.53
2026-03-11 12:46:34.380 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43397 | apiMs=47.45 | totalMs=47.45
2026-03-11 12:48:32.848 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:48:32.848
2026-03-11 12:48:32.859 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-11 12:48:32.861 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-11 12:48:32.862 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-11 12:48:32.863 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-11 12:48:32.886 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=21.95
2026-03-11 12:48:32.926 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=39.83
2026-03-11 12:48:32.926 | step 3 | route=IT_Ticket | empId=41332 | apiMs=77.73 | totalMs=77.73
2026-03-11 12:48:32.926 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:48:32.926
2026-03-11 12:48:32.929 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.72
2026-03-11 12:48:32.930 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-11 12:48:32.931 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-11 12:48:32.931 | step 3 | route=IT_Ticket | empId=41332 | apiMs=5.08 | totalMs=5.08
2026-03-11 12:48:45.911 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=12:48:45.911
2026-03-11 12:48:46.214 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=302.78
2026-03-11 12:48:46.218 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=307.18 | totalMs=307.18
2026-03-11 12:48:51.096 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=12:48:51.096
2026-03-11 12:48:51.109 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-03-11 12:48:51.113 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=16.08 | totalMs=16.08
2026-03-11 12:49:49.012 | step 1 | route=Ticket_SPOC_Approve | empId=64627 | query called at=12:49:49.012
2026-03-11 12:49:49.073 | step 2 | route=Ticket_SPOC_Approve | empId=64627 | query=IT_TIcket_SPOCApp_Report | queryMs=60.46
2026-03-11 12:49:49.074 | step 3 | route=Ticket_SPOC_Approve | empId=64627 | apiMs=61.43 | totalMs=61.43
2026-03-11 12:49:49.463 | step 4 | route=pageRenderd | empId=64627 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:49:49.463
2026-03-11 12:50:04.245 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:50:04.245
2026-03-11 12:50:04.255 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-11 12:50:04.259 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.45 | totalMs=14.45
2026-03-11 12:50:04.263 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:50:04.263
2026-03-11 12:50:04.279 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=13.2
2026-03-11 12:50:04.281 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=18.61 | totalMs=18.61
2026-03-11 12:50:04.282 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:50:04.282
2026-03-11 12:50:04.311 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.27
2026-03-11 12:50:04.311 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=29.07 | totalMs=29.07
2026-03-11 12:50:06.253 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:50:06.253
2026-03-11 12:50:06.267 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-11 12:50:06.273 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-11 12:50:06.274 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-11 12:50:06.275 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-11 12:50:06.276 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=0.78
2026-03-11 12:50:06.297 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=20.93
2026-03-11 12:50:06.297 | step 3 | route=IT_Ticket | empId=41332 | apiMs=43.98 | totalMs=43.98
2026-03-11 12:50:06.298 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:50:06.298
2026-03-11 12:50:06.299 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-11 12:50:06.300 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-11 12:50:06.301 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-11 12:50:06.301 | step 3 | route=IT_Ticket | empId=41332 | apiMs=3.45 | totalMs=3.45
2026-03-11 12:50:30.109 | step 1 | route=SPOC_Entry_Save | empId=64627 | query called at=12:50:30.109
2026-03-11 12:50:30.202 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=IT_Ticket_Update_SPOC | queryMs=92.17
2026-03-11 12:50:30.204 | step 3 | route=SPOC_Entry_Save | empId=64627 | apiMs=94.75 | totalMs=94.75
2026-03-11 12:50:30.204 | step 1 | route=SPOC_Entry_Save | empId=64627 | query called at=12:50:30.204
2026-03-11 12:50:30.206 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-11 12:50:30.207 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-11 12:50:30.209 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-11 12:50:30.209 | step 3 | route=SPOC_Entry_Save | empId=64627 | apiMs=4.90 | totalMs=4.90
2026-03-11 12:50:32.533 | step 1 | route=Ticket_SPOC_Approve | empId=64627 | query called at=12:50:32.533
2026-03-11 12:50:32.579 | step 2 | route=Ticket_SPOC_Approve | empId=64627 | query=IT_TIcket_SPOCApp_Report | queryMs=46.34
2026-03-11 12:50:32.583 | step 3 | route=Ticket_SPOC_Approve | empId=64627 | apiMs=50.25 | totalMs=50.25
2026-03-11 12:50:33.006 | step 4 | route=pageRenderd | empId=64627 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:50:33.006
2026-03-11 12:51:20.140 | step 1 | route=IT_TicketPost | empId=43397 | query called at=12:51:20.140
2026-03-11 12:51:20.151 | step 2 | route=IT_TicketPost | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-11 12:51:20.155 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=14.83 | totalMs=14.83
2026-03-11 12:51:20.158 | step 1 | route=IT_TicketPost | empId=43397 | query called at=12:51:20.158
2026-03-11 12:51:20.165 | step 2 | route=IT_TicketPost | empId=43397 | query=IT_Ticket_Save_SPOC | queryMs=3.54
2026-03-11 12:51:20.167 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=8.97 | totalMs=8.97
2026-03-11 12:51:20.167 | step 1 | route=IT_TicketPost | empId=43397 | query called at=12:51:20.167
2026-03-11 12:51:20.169 | step 2 | route=IT_TicketPost | empId=43397 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-11 12:51:20.170 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=2.23 | totalMs=2.23
2026-03-11 12:51:20.170 | step 1 | route=IT_TicketPost | empId=43397 | query called at=12:51:20.170
2026-03-11 12:51:20.172 | step 2 | route=IT_TicketPost | empId=43397 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-11 12:51:20.172 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=1.74 | totalMs=1.74
2026-03-11 12:51:20.397 | step 1 | route=IT_Ticket | empId=43397 | query called at=12:51:20.397
2026-03-11 12:51:20.407 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-11 12:51:20.409 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-11 12:51:20.410 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-11 12:51:20.412 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-11 12:51:20.414 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-03-11 12:51:20.452 | step 2 | route=IT_Ticket | empId=43397 | query=VMS_Comp_login_proc | queryMs=38.54
2026-03-11 12:51:20.453 | step 3 | route=IT_Ticket | empId=43397 | apiMs=55.82 | totalMs=55.82
2026-03-11 12:51:20.453 | step 1 | route=IT_Ticket | empId=43397 | query called at=12:51:20.453
2026-03-11 12:51:20.455 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-11 12:51:20.456 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-11 12:51:20.458 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-11 12:51:20.458 | step 3 | route=IT_Ticket | empId=43397 | apiMs=4.85 | totalMs=4.85
2026-03-11 12:58:06.952 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=12:58:06.952
2026-03-11 12:58:07.016 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=63.24
2026-03-11 12:58:07.016 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=64.30 | totalMs=64.30
2026-03-11 12:58:12.280 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:58:12.280
2026-03-11 13:10:06.951 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:10:06.951
2026-03-11 13:10:06.997 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=45.41
2026-03-11 13:10:06.998 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=46.32 | totalMs=46.32
2026-03-11 13:10:07.610 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:10:07.610
2026-03-11 13:10:11.542 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:10:11.542
2026-03-11 13:10:11.570 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=27.75
2026-03-11 13:10:11.575 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=33.41 | totalMs=33.41
2026-03-11 13:10:11.579 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:10:11.579
2026-03-11 13:10:11.583 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-11 13:10:11.585 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-11 13:10:11.586 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-11 13:10:11.586 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.36 | totalMs=7.36
2026-03-11 13:10:14.802 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:10:14.802
2026-03-11 13:10:14.822 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.54
2026-03-11 13:10:14.826 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.33 | totalMs=23.33
2026-03-11 13:10:15.445 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:10:15.445
2026-03-11 13:10:30.647 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:10:30.647
2026-03-11 13:10:30.676 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=28.25
2026-03-11 13:10:30.678 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=30.91 | totalMs=30.91
2026-03-11 13:10:30.702 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-11).
2026-03-11 13:10:30.949 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:10:30.949
2026-03-11 13:10:30.965 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=15.41
2026-03-11 13:10:30.966 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=16.17 | totalMs=16.17
2026-03-11 13:10:31.377 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:10:31.377
2026-03-11 13:10:38.712 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:10:38.712
2026-03-11 13:10:38.728 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=15.8
2026-03-11 13:10:38.837 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=125.31 | totalMs=125.31
2026-03-11 13:10:38.890 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-11).
2026-03-11 13:10:39.131 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:10:39.131
2026-03-11 13:10:39.156 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=24.86
2026-03-11 13:10:39.156 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=25.71 | totalMs=25.71
2026-03-11 13:10:39.645 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:10:39.645
2026-03-11 13:13:44.475 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:13:44.475
2026-03-11 13:13:44.509 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=32.85
2026-03-11 13:13:44.511 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-11 13:13:44.512 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-11 13:13:44.514 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-11 13:13:44.536 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=21.57
2026-03-11 13:13:44.575 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=38.83
2026-03-11 13:13:44.575 | step 3 | route=IT_Ticket | empId=51700 | apiMs=100.23 | totalMs=100.23
2026-03-11 13:13:44.576 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:13:44.576
2026-03-11 13:13:44.593 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=16.79
2026-03-11 13:13:44.595 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-11 13:13:44.596 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 13:13:44.596 | step 3 | route=IT_Ticket | empId=51700 | apiMs=20.51 | totalMs=20.51
2026-03-11 13:13:48.944 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=13:13:48.944
2026-03-11 13:13:48.977 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=32.06
2026-03-11 13:13:48.981 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=36.71 | totalMs=36.71
2026-03-11 13:13:54.100 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=13:13:54.100
2026-03-11 13:13:54.112 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.71
2026-03-11 13:13:54.116 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=16.52 | totalMs=16.52
2026-03-11 13:14:46.925 | step 1 | route=IT_TicketPost | empId=51700 | query called at=13:14:46.925
2026-03-11 13:14:46.969 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=43.35
2026-03-11 13:14:46.973 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=47.86 | totalMs=47.86
2026-03-11 13:14:46.977 | step 1 | route=IT_TicketPost | empId=51700 | query called at=13:14:46.977
2026-03-11 13:14:47.003 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=23.05
2026-03-11 13:14:47.005 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=28.48 | totalMs=28.48
2026-03-11 13:14:47.006 | step 1 | route=IT_TicketPost | empId=51700 | query called at=13:14:47.006
2026-03-11 13:14:47.008 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-11 13:14:47.008 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=2.44 | totalMs=2.44
2026-03-11 13:14:50.635 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:14:50.635
2026-03-11 13:14:50.646 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-11 13:14:50.651 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-11 13:14:50.656 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-11 13:14:50.661 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-11 13:14:50.662 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-11 13:14:50.702 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=39.74
2026-03-11 13:14:50.703 | step 3 | route=IT_Ticket | empId=51700 | apiMs=67.28 | totalMs=67.28
2026-03-11 13:14:50.703 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:14:50.703
2026-03-11 13:14:50.705 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-11 13:14:50.706 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-11 13:14:50.708 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-11 13:14:50.708 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.96 | totalMs=4.96
2026-03-11 13:19:37.138 | step 1 | route=IT_Ticket | empId=406 | query called at=13:19:37.138
2026-03-11 13:19:37.149 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-11 13:19:37.154 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-11 13:19:37.159 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 13:19:37.163 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-11 13:19:37.165 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-11 13:19:37.202 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=36.76
2026-03-11 13:19:37.202 | step 3 | route=IT_Ticket | empId=406 | apiMs=64.41 | totalMs=64.41
2026-03-11 13:19:37.203 | step 1 | route=IT_Ticket | empId=406 | query called at=13:19:37.203
2026-03-11 13:19:37.204 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-11 13:19:37.206 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-11 13:19:37.207 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-11 13:19:37.208 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.95 | totalMs=4.95
2026-03-11 13:20:04.159 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:20:04.159
2026-03-11 13:20:04.316 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=156.64
2026-03-11 13:20:04.320 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=160.87 | totalMs=160.87
2026-03-11 13:20:06.181 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:20:06.181
2026-03-11 13:20:06.196 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-03-11 13:20:06.199 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=18.81 | totalMs=18.81
2026-03-11 13:21:13.608 | step 5 | route=dashboard | empId=68991 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-11 13:22:43.503 | step 5 | route=dashboard | empId=68991 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-11 13:26:37.455 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:26:37.455
2026-03-11 13:26:37.506 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=50.36
2026-03-11 13:26:37.510 | step 3 | route=IT_TicketPost | empId=406 | apiMs=55.03 | totalMs=55.03
2026-03-11 13:26:37.513 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:26:37.513
2026-03-11 13:26:37.540 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=23.8
2026-03-11 13:26:37.543 | step 3 | route=IT_TicketPost | empId=406 | apiMs=29.23 | totalMs=29.23
2026-03-11 13:26:37.543 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:26:37.543
2026-03-11 13:26:37.545 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-11 13:26:37.545 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.47 | totalMs=2.47
2026-03-11 13:26:37.546 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:26:37.546
2026-03-11 13:26:37.547 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-11 13:26:37.547 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.76 | totalMs=1.76
2026-03-11 13:26:40.066 | step 1 | route=IT_Ticket | empId=406 | query called at=13:26:40.066
2026-03-11 13:26:40.077 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-11 13:26:40.082 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-11 13:26:40.086 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-11 13:26:40.088 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-11 13:26:40.110 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=22.49
2026-03-11 13:26:40.149 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=38.2
2026-03-11 13:26:40.149 | step 3 | route=IT_Ticket | empId=406 | apiMs=83.08 | totalMs=83.08
2026-03-11 13:26:40.150 | step 1 | route=IT_Ticket | empId=406 | query called at=13:26:40.150
2026-03-11 13:26:40.167 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=17.02
2026-03-11 13:26:40.169 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-11 13:26:40.170 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-11 13:26:40.170 | step 3 | route=IT_Ticket | empId=406 | apiMs=20.65 | totalMs=20.65
2026-03-11 13:29:18.549 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:29:18.549
2026-03-11 13:29:18.744 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=193.61
2026-03-11 13:29:18.749 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=199.68 | totalMs=199.68
2026-03-11 13:29:22.094 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:29:22.094
2026-03-11 13:29:22.108 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.63
2026-03-11 13:29:22.112 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=17.07 | totalMs=17.07
2026-03-11 13:30:04.195 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:30:04.195
2026-03-11 13:30:04.206 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-03-11 13:30:04.210 | step 3 | route=IT_TicketPost | empId=406 | apiMs=15.14 | totalMs=15.14
2026-03-11 13:30:04.213 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:30:04.213
2026-03-11 13:30:04.221 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=4.63
2026-03-11 13:30:04.234 | step 3 | route=IT_TicketPost | empId=406 | apiMs=20.77 | totalMs=20.77
2026-03-11 13:30:04.234 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:30:04.234
2026-03-11 13:30:04.236 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-11 13:30:04.237 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.42 | totalMs=2.42
2026-03-11 13:30:04.237 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:30:04.237
2026-03-11 13:30:04.238 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-11 13:30:04.239 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.58 | totalMs=1.58
2026-03-11 13:30:08.318 | step 1 | route=IT_Ticket | empId=406 | query called at=13:30:08.318
2026-03-11 13:30:08.329 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-11 13:30:08.333 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-11 13:30:08.338 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-11 13:30:08.339 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 13:30:08.341 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-03-11 13:30:08.377 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=36.25
2026-03-11 13:30:08.378 | step 3 | route=IT_Ticket | empId=406 | apiMs=59.42 | totalMs=59.42
2026-03-11 13:30:08.378 | step 1 | route=IT_Ticket | empId=406 | query called at=13:30:08.378
2026-03-11 13:30:08.380 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-11 13:30:08.381 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-11 13:30:08.383 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-11 13:30:08.383 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.96 | totalMs=4.96
2026-03-11 13:31:04.740 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:31:04.740
2026-03-11 13:31:04.922 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=181.37
2026-03-11 13:31:04.923 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=182.25 | totalMs=182.25
2026-03-11 13:31:07.027 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:31:07.027
2026-03-11 13:31:07.040 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.52
2026-03-11 13:31:07.043 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=16.35 | totalMs=16.35
2026-03-11 13:31:25.266 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:31:25.266
2026-03-11 13:31:25.278 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.79
2026-03-11 13:31:25.282 | step 3 | route=IT_TicketPost | empId=406 | apiMs=16.20 | totalMs=16.20
2026-03-11 13:31:25.285 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:31:25.285
2026-03-11 13:31:25.291 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=2.5
2026-03-11 13:31:25.293 | step 3 | route=IT_TicketPost | empId=406 | apiMs=7.73 | totalMs=7.73
2026-03-11 13:31:25.293 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:31:25.293
2026-03-11 13:31:25.295 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-11 13:31:25.296 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.47 | totalMs=2.47
2026-03-11 13:31:25.296 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:31:25.296
2026-03-11 13:31:25.298 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-11 13:31:25.298 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.66 | totalMs=1.66
2026-03-11 13:31:28.330 | step 1 | route=IT_Ticket | empId=406 | query called at=13:31:28.330
2026-03-11 13:31:28.340 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-11 13:31:28.345 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-11 13:31:28.349 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 13:31:28.351 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-11 13:31:28.352 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-11 13:31:28.389 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=36.36
2026-03-11 13:31:28.389 | step 3 | route=IT_Ticket | empId=406 | apiMs=59.32 | totalMs=59.32
2026-03-11 13:31:28.390 | step 1 | route=IT_Ticket | empId=406 | query called at=13:31:28.390
2026-03-11 13:31:28.391 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-11 13:31:28.393 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-11 13:31:28.394 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-11 13:31:28.394 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.47 | totalMs=4.47
2026-03-11 13:31:40.253 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:31:40.253
2026-03-11 13:31:40.431 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=177.47
2026-03-11 13:31:40.434 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=181.58 | totalMs=181.58
2026-03-11 13:31:42.617 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:31:42.617
2026-03-11 13:31:42.630 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.91
2026-03-11 13:31:42.633 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=15.80 | totalMs=15.80
2026-03-11 13:32:22.608 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:32:22.608
2026-03-11 13:32:22.639 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=29.45
2026-03-11 13:32:22.642 | step 3 | route=IT_TicketPost | empId=406 | apiMs=33.93 | totalMs=33.93
2026-03-11 13:32:22.646 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:32:22.646
2026-03-11 13:32:22.652 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=3.47
2026-03-11 13:32:22.654 | step 3 | route=IT_TicketPost | empId=406 | apiMs=8.70 | totalMs=8.70
2026-03-11 13:32:22.655 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:32:22.655
2026-03-11 13:32:22.657 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.05
2026-03-11 13:32:22.658 | step 3 | route=IT_TicketPost | empId=406 | apiMs=3.00 | totalMs=3.00
2026-03-11 13:32:22.658 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:32:22.658
2026-03-11 13:32:22.660 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-11 13:32:22.660 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.27 | totalMs=2.27
2026-03-11 13:32:26.355 | step 1 | route=IT_Ticket | empId=406 | query called at=13:32:26.355
2026-03-11 13:32:26.371 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=15.7
2026-03-11 13:32:26.383 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.67
2026-03-11 13:32:26.392 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.18
2026-03-11 13:32:26.400 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-03-11 13:32:26.408 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=8.11
2026-03-11 13:32:26.448 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=38.96
2026-03-11 13:32:26.448 | step 3 | route=IT_Ticket | empId=406 | apiMs=93.18 | totalMs=93.18
2026-03-11 13:32:26.448 | step 1 | route=IT_Ticket | empId=406 | query called at=13:32:26.448
2026-03-11 13:32:26.450 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-11 13:32:26.451 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-11 13:32:26.452 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-11 13:32:26.453 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.11 | totalMs=4.11
2026-03-11 13:32:57.194 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:32:57.194
2026-03-11 13:32:57.385 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=190.31
2026-03-11 13:32:57.388 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=194.45 | totalMs=194.45
2026-03-11 13:32:59.586 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:32:59.586
2026-03-11 13:32:59.599 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.14
2026-03-11 13:32:59.602 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=15.97 | totalMs=15.97
2026-03-11 13:33:09.561 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:33:09.561
2026-03-11 13:33:09.571 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-11 13:33:09.575 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=13.96 | totalMs=13.96
2026-03-11 13:33:40.095 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:33:40.095
2026-03-11 13:33:40.106 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-11 13:33:40.107 | step 3 | route=IT_TicketPost | empId=406 | apiMs=11.40 | totalMs=11.40
2026-03-11 13:33:40.107 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:33:40.107
2026-03-11 13:33:40.110 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=2.28
2026-03-11 13:33:40.112 | step 3 | route=IT_TicketPost | empId=406 | apiMs=4.60 | totalMs=4.60
2026-03-11 13:33:40.112 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:33:40.112
2026-03-11 13:33:40.114 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-11 13:33:40.114 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.43 | totalMs=2.43
2026-03-11 13:33:40.115 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:33:40.115
2026-03-11 13:33:40.116 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-11 13:33:40.117 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.83 | totalMs=1.83
2026-03-11 13:33:43.527 | step 1 | route=IT_Ticket | empId=406 | query called at=13:33:43.527
2026-03-11 13:33:43.538 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-11 13:33:43.542 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 13:33:43.547 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 13:33:43.548 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-11 13:33:43.550 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-11 13:33:43.584 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=33.97
2026-03-11 13:33:43.585 | step 3 | route=IT_Ticket | empId=406 | apiMs=57.18 | totalMs=57.18
2026-03-11 13:33:43.585 | step 1 | route=IT_Ticket | empId=406 | query called at=13:33:43.585
2026-03-11 13:33:43.587 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-11 13:33:43.588 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-11 13:33:43.590 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-11 13:33:43.590 | step 3 | route=IT_Ticket | empId=406 | apiMs=5.00 | totalMs=5.00
2026-03-11 13:33:56.898 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:33:56.898
2026-03-11 13:33:57.077 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=178.49
2026-03-11 13:33:57.078 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=179.37 | totalMs=179.37
2026-03-11 13:33:59.688 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:33:59.688
2026-03-11 13:33:59.700 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.79
2026-03-11 13:33:59.704 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=15.48 | totalMs=15.48
2026-03-11 13:34:09.078 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:34:09.078
2026-03-11 13:34:09.088 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-11 13:34:09.092 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.92 | totalMs=13.92
2026-03-11 13:34:09.096 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:34:09.096
2026-03-11 13:34:09.101 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=1.75
2026-03-11 13:34:09.103 | step 3 | route=IT_TicketPost | empId=406 | apiMs=6.91 | totalMs=6.91
2026-03-11 13:34:09.103 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:34:09.103
2026-03-11 13:34:09.105 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-11 13:34:09.105 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.94 | totalMs=1.94
2026-03-11 13:34:09.105 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:34:09.105
2026-03-11 13:34:09.107 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-11 13:34:09.107 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.78 | totalMs=1.78
2026-03-11 13:34:13.957 | step 1 | route=IT_Ticket | empId=406 | query called at=13:34:13.957
2026-03-11 13:34:13.967 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-11 13:34:13.972 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-11 13:34:13.977 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 13:34:13.979 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 13:34:13.980 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-11 13:34:14.014 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=33.76
2026-03-11 13:34:14.015 | step 3 | route=IT_Ticket | empId=406 | apiMs=57.70 | totalMs=57.70
2026-03-11 13:34:14.015 | step 1 | route=IT_Ticket | empId=406 | query called at=13:34:14.015
2026-03-11 13:34:14.016 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-11 13:34:14.018 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-11 13:34:14.019 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-11 13:34:14.019 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.34 | totalMs=4.34
2026-03-11 13:34:21.986 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:34:21.986
2026-03-11 13:34:22.394 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=407.46
2026-03-11 13:34:22.394 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=408.35 | totalMs=408.35
2026-03-11 13:34:23.672 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:34:23.672
2026-03-11 13:34:23.686 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=13.29
2026-03-11 13:34:23.690 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=17.51 | totalMs=17.51
2026-03-11 13:34:48.354 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:34:48.354
2026-03-11 13:34:48.377 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=22.83
2026-03-11 13:34:48.382 | step 3 | route=IT_TicketPost | empId=406 | apiMs=28.16 | totalMs=28.16
2026-03-11 13:34:48.385 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:34:48.385
2026-03-11 13:34:48.410 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=20.79
2026-03-11 13:34:48.430 | step 3 | route=IT_TicketPost | empId=406 | apiMs=44.93 | totalMs=44.93
2026-03-11 13:34:48.431 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:34:48.431
2026-03-11 13:34:48.447 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.03
2026-03-11 13:34:48.448 | step 3 | route=IT_TicketPost | empId=406 | apiMs=16.80 | totalMs=16.80
2026-03-11 13:34:48.448 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:34:48.448
2026-03-11 13:34:48.464 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.32
2026-03-11 13:34:48.464 | step 3 | route=IT_TicketPost | empId=406 | apiMs=15.98 | totalMs=15.98
2026-03-11 13:34:50.926 | step 1 | route=IT_Ticket | empId=406 | query called at=13:34:50.926
2026-03-11 13:34:50.936 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-11 13:34:50.941 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-11 13:34:50.946 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-11 13:34:50.947 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 13:34:50.949 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-11 13:34:50.989 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=40.34
2026-03-11 13:34:50.990 | step 3 | route=IT_Ticket | empId=406 | apiMs=63.72 | totalMs=63.72
2026-03-11 13:34:50.990 | step 1 | route=IT_Ticket | empId=406 | query called at=13:34:50.990
2026-03-11 13:34:50.992 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-11 13:34:50.993 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-11 13:34:50.994 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-11 13:34:50.995 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.47 | totalMs=4.47
2026-03-11 13:35:04.602 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:35:04.602
2026-03-11 13:35:04.781 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=178.42
2026-03-11 13:35:04.785 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=183.19 | totalMs=183.19
2026-03-11 13:35:06.505 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:35:06.505
2026-03-11 13:35:06.517 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.82
2026-03-11 13:35:06.522 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=16.45 | totalMs=16.45
2026-03-11 13:35:18.490 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:35:18.490
2026-03-11 13:35:18.501 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-03-11 13:35:18.506 | step 3 | route=IT_TicketPost | empId=406 | apiMs=15.27 | totalMs=15.27
2026-03-11 13:35:18.509 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:35:18.509
2026-03-11 13:35:18.515 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=2.28
2026-03-11 13:35:18.517 | step 3 | route=IT_TicketPost | empId=406 | apiMs=7.62 | totalMs=7.62
2026-03-11 13:35:18.517 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:35:18.517
2026-03-11 13:35:18.519 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-11 13:35:18.519 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.31 | totalMs=2.31
2026-03-11 13:35:18.520 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:35:18.520
2026-03-11 13:35:18.521 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-11 13:35:18.522 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.69 | totalMs=1.69
2026-03-11 13:35:20.649 | step 1 | route=IT_Ticket | empId=406 | query called at=13:35:20.649
2026-03-11 13:35:20.659 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.08
2026-03-11 13:35:20.663 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-11 13:35:20.667 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-11 13:35:20.669 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-11 13:35:20.670 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-11 13:35:20.704 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=33.47
2026-03-11 13:35:20.704 | step 3 | route=IT_Ticket | empId=406 | apiMs=55.00 | totalMs=55.00
2026-03-11 13:35:20.704 | step 1 | route=IT_Ticket | empId=406 | query called at=13:35:20.704
2026-03-11 13:35:20.706 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-11 13:35:20.708 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-11 13:35:20.709 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-11 13:35:20.709 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.65 | totalMs=4.65
2026-03-11 13:35:43.191 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:35:43.191
2026-03-11 13:35:43.202 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-11 13:35:43.204 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-11 13:35:43.206 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-11 13:35:43.207 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 13:35:43.209 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-11 13:35:43.242 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=33.39
2026-03-11 13:35:43.243 | step 3 | route=IT_Ticket | empId=61465 | apiMs=51.73 | totalMs=51.73
2026-03-11 13:35:43.243 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:35:43.243
2026-03-11 13:35:43.245 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-11 13:35:43.246 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-11 13:35:43.248 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-11 13:35:43.248 | step 3 | route=IT_Ticket | empId=61465 | apiMs=4.96 | totalMs=4.96
2026-03-11 13:35:43.404 | step 1 | route=IT_Ticket | empId=24329 | query called at=13:35:43.404
2026-03-11 13:35:43.417 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-11 13:35:43.422 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 13:35:43.426 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-11 13:35:43.428 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-11 13:35:43.429 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-11 13:35:43.463 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=32.98
2026-03-11 13:35:43.463 | step 3 | route=IT_Ticket | empId=24329 | apiMs=59.03 | totalMs=59.03
2026-03-11 13:35:43.463 | step 1 | route=IT_Ticket | empId=24329 | query called at=13:35:43.463
2026-03-11 13:35:43.465 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-11 13:35:43.466 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-11 13:35:43.467 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-11 13:35:43.468 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.39 | totalMs=4.39
2026-03-11 13:36:07.257 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=13:36:07.257
2026-03-11 13:36:07.268 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-03-11 13:36:07.268 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=11.70 | totalMs=11.70
2026-03-11 13:36:09.951 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=13:36:09.951
2026-03-11 13:36:10.136 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=184.35
2026-03-11 13:36:10.140 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=188.84 | totalMs=188.84
2026-03-11 13:36:12.156 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=13:36:12.156
2026-03-11 13:36:12.169 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-03-11 13:36:12.172 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=15.78 | totalMs=15.78
2026-03-11 13:36:14.056 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61465 | query called at=13:36:14.056
2026-03-11 13:36:14.139 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=82.63
2026-03-11 13:36:14.139 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61465 | apiMs=83.48 | totalMs=83.48
2026-03-11 13:36:22.904 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61465 | query called at=13:36:22.904
2026-03-11 13:36:23.128 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=224.17
2026-03-11 13:36:23.129 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61465 | apiMs=225.07 | totalMs=225.07
2026-03-11 13:36:27.830 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61465 | query called at=13:36:27.830
2026-03-11 13:36:27.853 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=22.64
2026-03-11 13:36:27.857 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61465 | apiMs=26.76 | totalMs=26.76
2026-03-11 13:36:50.470 | step 1 | route=IT_Ticket | empId=48449 | query called at=13:36:50.470
2026-03-11 13:36:50.481 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-11 13:36:50.482 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 13:36:50.484 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 13:36:50.485 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-11 13:36:50.488 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.91
2026-03-11 13:36:50.522 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=34.46
2026-03-11 13:36:50.523 | step 3 | route=IT_Ticket | empId=48449 | apiMs=52.88 | totalMs=52.88
2026-03-11 13:36:50.523 | step 1 | route=IT_Ticket | empId=48449 | query called at=13:36:50.523
2026-03-11 13:36:50.525 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-11 13:36:50.526 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 13:36:50.528 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-11 13:36:50.528 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.86 | totalMs=4.86
2026-03-11 13:37:21.543 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=13:37:21.543
2026-03-11 13:37:21.977 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=433.31
2026-03-11 13:37:21.981 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=437.70 | totalMs=437.70
2026-03-11 13:37:25.582 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=13:37:25.582
2026-03-11 13:37:25.594 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=11.66
2026-03-11 13:37:25.598 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=16.22 | totalMs=16.22
2026-03-11 13:37:48.788 | step 1 | route=IT_TicketPost | empId=24329 | query called at=13:37:48.788
2026-03-11 13:37:48.800 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-03-11 13:37:48.803 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=15.24 | totalMs=15.24
2026-03-11 13:37:48.806 | step 1 | route=IT_TicketPost | empId=24329 | query called at=13:37:48.806
2026-03-11 13:37:48.820 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=11.02
2026-03-11 13:37:48.823 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=16.54 | totalMs=16.54
2026-03-11 13:37:48.823 | step 1 | route=IT_TicketPost | empId=24329 | query called at=13:37:48.823
2026-03-11 13:37:48.825 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-11 13:37:48.825 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=2.50 | totalMs=2.50
2026-03-11 13:37:48.826 | step 1 | route=IT_TicketPost | empId=24329 | query called at=13:37:48.826
2026-03-11 13:37:48.827 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-11 13:37:48.828 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=1.64 | totalMs=1.64
2026-03-11 13:37:51.606 | step 1 | route=IT_Ticket | empId=24329 | query called at=13:37:51.606
2026-03-11 13:37:51.617 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-11 13:37:51.621 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-11 13:37:51.626 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-11 13:37:51.630 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-11 13:37:51.632 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-11 13:37:51.666 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=34.28
2026-03-11 13:37:51.667 | step 3 | route=IT_Ticket | empId=24329 | apiMs=60.41 | totalMs=60.41
2026-03-11 13:37:51.667 | step 1 | route=IT_Ticket | empId=24329 | query called at=13:37:51.667
2026-03-11 13:37:51.669 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-11 13:37:51.670 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-11 13:37:51.671 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-11 13:37:51.672 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.49 | totalMs=4.49
2026-03-11 13:38:27.660 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:38:27.660
2026-03-11 13:38:27.671 | step 2 | route=IT_TicketPost | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-11 13:38:27.671 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=11.07 | totalMs=11.07
2026-03-11 13:38:27.672 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:38:27.672
2026-03-11 13:38:27.674 | step 2 | route=IT_TicketPost | empId=61465 | query=IT_Ticket_Save_SPOC | queryMs=1.93
2026-03-11 13:38:27.676 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=4.18 | totalMs=4.18
2026-03-11 13:38:27.676 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:38:27.676
2026-03-11 13:38:27.678 | step 2 | route=IT_TicketPost | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-11 13:38:27.678 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=2.00 | totalMs=2.00
2026-03-11 13:38:27.679 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:38:27.679
2026-03-11 13:38:27.680 | step 2 | route=IT_TicketPost | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-11 13:38:27.680 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=1.40 | totalMs=1.40
2026-03-11 13:38:27.970 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:38:27.970
2026-03-11 13:38:27.989 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=18.02
2026-03-11 13:38:27.991 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.68
2026-03-11 13:38:27.992 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-11 13:38:27.994 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-11 13:38:27.995 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-11 13:38:28.038 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=41.81
2026-03-11 13:38:28.038 | step 3 | route=IT_Ticket | empId=61465 | apiMs=67.37 | totalMs=67.37
2026-03-11 13:38:28.038 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:38:28.038
2026-03-11 13:38:28.040 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-11 13:38:28.041 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-11 13:38:28.042 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-11 13:38:28.043 | step 3 | route=IT_Ticket | empId=61465 | apiMs=4.31 | totalMs=4.31
2026-03-11 13:38:36.541 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=13:38:36.541
2026-03-11 13:38:36.721 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=179.41
2026-03-11 13:38:36.721 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=180.32 | totalMs=180.32
2026-03-11 13:38:38.117 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=13:38:38.117
2026-03-11 13:38:38.130 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-03-11 13:38:38.133 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=15.90 | totalMs=15.90
2026-03-11 13:40:36.762 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:40:36.762
2026-03-11 13:40:36.973 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=210.1
2026-03-11 13:40:36.977 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=215.15 | totalMs=215.15
2026-03-11 13:40:58.217 | step 1 | route=IT_TicketPost | empId=48449 | query called at=13:40:58.217
2026-03-11 13:40:58.243 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=24.9
2026-03-11 13:40:58.246 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=29.31 | totalMs=29.31
2026-03-11 13:40:58.250 | step 1 | route=IT_TicketPost | empId=48449 | query called at=13:40:58.250
2026-03-11 13:40:58.267 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=14.13
2026-03-11 13:40:58.276 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=25.99 | totalMs=25.99
2026-03-11 13:40:58.276 | step 1 | route=IT_TicketPost | empId=48449 | query called at=13:40:58.276
2026-03-11 13:40:58.279 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.08
2026-03-11 13:40:58.279 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=2.83 | totalMs=2.83
2026-03-11 13:40:58.279 | step 1 | route=IT_TicketPost | empId=48449 | query called at=13:40:58.279
2026-03-11 13:40:58.281 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-11 13:40:58.281 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=1.68 | totalMs=1.68
2026-03-11 13:40:58.501 | step 1 | route=IT_Ticket | empId=48449 | query called at=13:40:58.501
2026-03-11 13:40:58.511 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-03-11 13:40:58.512 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 13:40:58.513 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-11 13:40:58.515 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-11 13:40:58.516 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-11 13:40:58.535 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=19
2026-03-11 13:40:58.536 | step 3 | route=IT_Ticket | empId=48449 | apiMs=34.79 | totalMs=34.79
2026-03-11 13:40:58.536 | step 1 | route=IT_Ticket | empId=48449 | query called at=13:40:58.536
2026-03-11 13:40:58.537 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-11 13:40:58.539 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-11 13:40:58.540 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-11 13:40:58.540 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.16 | totalMs=4.16
2026-03-11 13:41:18.909 | step 1 | route=IT_TicketPost | empId=24329 | query called at=13:41:18.909
2026-03-11 13:41:18.919 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-11 13:41:18.924 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=14.89 | totalMs=14.89
2026-03-11 13:41:18.927 | step 1 | route=IT_TicketPost | empId=24329 | query called at=13:41:18.927
2026-03-11 13:41:19.043 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=112.17
2026-03-11 13:41:19.045 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=117.66 | totalMs=117.66
2026-03-11 13:41:19.045 | step 1 | route=IT_TicketPost | empId=24329 | query called at=13:41:19.045
2026-03-11 13:41:19.047 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-11 13:41:19.047 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=1.91 | totalMs=1.91
2026-03-11 13:41:19.048 | step 1 | route=IT_TicketPost | empId=24329 | query called at=13:41:19.048
2026-03-11 13:41:19.049 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-11 13:41:19.049 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=1.41 | totalMs=1.41
2026-03-11 13:41:22.292 | step 1 | route=IT_Ticket | empId=24329 | query called at=13:41:22.292
2026-03-11 13:41:22.303 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-11 13:41:22.307 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-11 13:41:22.312 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-11 13:41:22.316 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-11 13:41:22.318 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-11 13:41:22.351 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=33.29
2026-03-11 13:41:22.351 | step 3 | route=IT_Ticket | empId=24329 | apiMs=59.11 | totalMs=59.11
2026-03-11 13:41:22.352 | step 1 | route=IT_Ticket | empId=24329 | query called at=13:41:22.352
2026-03-11 13:41:22.354 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-11 13:41:22.355 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-11 13:41:22.356 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-11 13:41:22.357 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.92 | totalMs=4.92
2026-03-11 14:01:06.150 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:01:06.150
2026-03-11 14:01:06.178 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=27.62
2026-03-11 14:01:06.178 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=28.53 | totalMs=28.53
2026-03-11 14:01:06.813 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:01:06.813
2026-03-11 14:05:20.667 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:05:20.667
2026-03-11 14:05:20.692 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=23.96
2026-03-11 14:05:20.697 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=29.39 | totalMs=29.39
2026-03-11 14:05:20.700 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:05:20.700
2026-03-11 14:05:20.705 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-11 14:05:20.706 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-11 14:05:20.707 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=6.69 | totalMs=6.69
2026-03-11 14:05:23.682 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:05:23.682
2026-03-11 14:05:23.706 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=23.27
2026-03-11 14:05:23.710 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=27.11 | totalMs=27.11
2026-03-11 14:05:24.867 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:05:24.867
2026-03-11 14:21:00.162 | step 1 | route=HW_Ticket_Report | empId=67856 | query called at=14:21:00.162
2026-03-11 14:21:00.191 | step 2 | route=HW_Ticket_Report | empId=67856 | query=hw_ticket_report_kpi_proc | queryMs=28.8
2026-03-11 14:21:00.192 | step 3 | route=HW_Ticket_Report | empId=67856 | apiMs=29.74 | totalMs=29.74
2026-03-11 14:21:00.541 | step 4 | route=pageRenderd | empId=67856 | Page=HW TICKET REPORT | page fully loaded at : 14:21:00.541
2026-03-11 14:21:06.173 | step 1 | route=IT_Ticket_Report | empId=67856 | query called at=14:21:06.173
2026-03-11 14:21:06.369 | step 2 | route=IT_Ticket_Report | empId=67856 | query=kpi_it_ticket_report_page_proc | queryMs=194.71
2026-03-11 14:21:06.369 | step 3 | route=IT_Ticket_Report | empId=67856 | apiMs=195.84 | totalMs=195.84
2026-03-11 14:21:06.701 | step 4 | route=pageRenderd | empId=67856 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:21:06.701
2026-03-11 14:21:33.760 | step 1 | route=IT_Ticket | empId=67856 | query called at=14:21:33.760
2026-03-11 14:21:33.794 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=33.67
2026-03-11 14:21:33.796 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-11 14:21:33.797 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-11 14:21:33.799 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-11 14:21:33.820 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=21.51
2026-03-11 14:21:33.860 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=38.94
2026-03-11 14:21:33.860 | step 3 | route=IT_Ticket | empId=67856 | apiMs=100.39 | totalMs=100.39
2026-03-11 14:21:33.861 | step 1 | route=IT_Ticket | empId=67856 | query called at=14:21:33.861
2026-03-11 14:21:33.879 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=17.88
2026-03-11 14:21:33.880 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-11 14:21:33.881 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-11 14:21:33.882 | step 3 | route=IT_Ticket | empId=67856 | apiMs=21.24 | totalMs=21.24
2026-03-11 14:21:40.887 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67856 | query called at=14:21:40.887
2026-03-11 14:21:41.066 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=178.29
2026-03-11 14:21:41.066 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67856 | apiMs=179.25 | totalMs=179.25
2026-03-11 14:21:47.951 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=14:21:47.951
2026-03-11 14:21:47.962 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-11 14:21:47.962 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=10.87 | totalMs=10.87
2026-03-11 14:21:49.431 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=14:21:49.431
2026-03-11 14:21:49.443 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-03-11 14:21:49.443 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=12.85 | totalMs=12.85
2026-03-11 14:23:23.313 | step 1 | route=IT_TicketPost | empId=67856 | query called at=14:23:23.313
2026-03-11 14:23:23.329 | step 2 | route=IT_TicketPost | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=15.85
2026-03-11 14:23:23.334 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=20.51 | totalMs=20.51
2026-03-11 14:23:23.337 | step 1 | route=IT_TicketPost | empId=67856 | query called at=14:23:23.337
2026-03-11 14:23:23.383 | step 2 | route=IT_TicketPost | empId=67856 | query=IT_Ticket_Save_SPOC | queryMs=41.88
2026-03-11 14:23:23.395 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=58.05 | totalMs=58.05
2026-03-11 14:23:23.396 | step 1 | route=IT_TicketPost | empId=67856 | query called at=14:23:23.396
2026-03-11 14:23:23.404 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.38
2026-03-11 14:23:23.405 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=9.14 | totalMs=9.14
2026-03-11 14:23:23.405 | step 1 | route=IT_TicketPost | empId=67856 | query called at=14:23:23.405
2026-03-11 14:23:23.413 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.34
2026-03-11 14:23:23.413 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=7.97 | totalMs=7.97
2026-03-11 14:23:23.634 | step 1 | route=IT_Ticket | empId=67856 | query called at=14:23:23.634
2026-03-11 14:23:23.645 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-11 14:23:23.655 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-03-11 14:23:23.664 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=8.49
2026-03-11 14:23:23.665 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-11 14:23:23.667 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=1.4
2026-03-11 14:23:23.742 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=74.5
2026-03-11 14:23:23.743 | step 3 | route=IT_Ticket | empId=67856 | apiMs=108.07 | totalMs=108.07
2026-03-11 14:23:23.743 | step 1 | route=IT_Ticket | empId=67856 | query called at=14:23:23.743
2026-03-11 14:23:23.745 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-03-11 14:23:23.750 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=5.02
2026-03-11 14:23:23.759 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=8.51
2026-03-11 14:23:23.759 | step 3 | route=IT_Ticket | empId=67856 | apiMs=16.52 | totalMs=16.52
2026-03-11 14:24:01.262 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=14:24:01.262
2026-03-11 14:24:01.293 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=31.01
2026-03-11 14:24:01.294 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=31.80 | totalMs=31.80
2026-03-11 14:24:01.677 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:24:01.677
2026-03-11 14:24:05.632 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=14:24:05.632
2026-03-11 14:24:05.650 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=IT_Ticket_Update_SPOC | queryMs=17.48
2026-03-11 14:24:05.660 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=IT_Ticket_Update_SPOC | queryMs=7.81
2026-03-11 14:24:05.664 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=32.41 | totalMs=32.41
2026-03-11 14:24:05.665 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=14:24:05.665
2026-03-11 14:24:05.666 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-11 14:24:05.667 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-11 14:24:05.668 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-11 14:24:05.669 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=4.28 | totalMs=4.28
2026-03-11 14:24:05.669 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=14:24:05.669
2026-03-11 14:24:05.671 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-11 14:24:05.672 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-11 14:24:05.673 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-11 14:24:05.673 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=4.01 | totalMs=4.01
2026-03-11 14:24:05.907 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=14:24:05.907
2026-03-11 14:24:05.921 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=13.39
2026-03-11 14:24:05.921 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=14.24 | totalMs=14.24
2026-03-11 14:24:06.252 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:24:06.252
2026-03-11 14:31:22.166 | step 1 | route=IT_Ticket | empId=50294 | query called at=14:31:22.166
2026-03-11 14:31:22.200 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=34.16
2026-03-11 14:31:22.202 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-03-11 14:31:22.204 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-11 14:31:22.205 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-11 14:31:22.227 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=21.53
2026-03-11 14:31:22.265 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=37.73
2026-03-11 14:31:22.265 | step 3 | route=IT_Ticket | empId=50294 | apiMs=99.80 | totalMs=99.80
2026-03-11 14:31:22.266 | step 1 | route=IT_Ticket | empId=50294 | query called at=14:31:22.266
2026-03-11 14:31:22.284 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=17.6
2026-03-11 14:31:22.285 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 14:31:22.287 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 14:31:22.287 | step 3 | route=IT_Ticket | empId=50294 | apiMs=21.08 | totalMs=21.08
2026-03-11 14:31:44.213 | step 1 | route=DesignerTicket | empId=50294 | query called at=14:31:44.213
2026-03-11 14:31:44.224 | step 2 | route=DesignerTicket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=10.61
2026-03-11 14:31:44.228 | step 3 | route=DesignerTicket | empId=50294 | apiMs=15.07 | totalMs=15.07
2026-03-11 14:31:44.232 | step 1 | route=DesignerTicket | empId=50294 | query called at=14:31:44.232
2026-03-11 14:31:44.236 | step 2 | route=DesignerTicket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-11 14:31:44.237 | step 3 | route=DesignerTicket | empId=50294 | apiMs=4.81 | totalMs=4.81
2026-03-11 14:31:44.237 | step 1 | route=DesignerTicket | empId=50294 | query called at=14:31:44.237
2026-03-11 14:31:44.264 | step 2 | route=DesignerTicket | empId=50294 | query=Desginer_Typeof_Works_Master_Proc | queryMs=26.42
2026-03-11 14:31:44.264 | step 3 | route=DesignerTicket | empId=50294 | apiMs=27.16 | totalMs=27.16
2026-03-11 14:31:54.855 | step 1 | route=DesignTicketReport | empId=50294 | query called at=14:31:54.855
2026-03-11 14:31:54.951 | step 2 | route=DesignTicketReport | empId=50294 | query=DesignTicket_Report_proc | queryMs=95.49
2026-03-11 14:31:54.951 | step 3 | route=DesignTicketReport | empId=50294 | apiMs=96.32 | totalMs=96.32
2026-03-11 14:31:55.742 | step 4 | route=pageRenderd | empId=50294 | Page=DESIGNER TICKET REPORT | page fully loaded at : 14:31:55.742
2026-03-11 14:32:23.396 | step 1 | route=Ticket_SPOC_Approve | empId=50294 | query called at=14:32:23.396
2026-03-11 14:32:23.433 | step 2 | route=Ticket_SPOC_Approve | empId=50294 | query=IT_TIcket_SPOCApp_Report | queryMs=36.22
2026-03-11 14:32:23.436 | step 3 | route=Ticket_SPOC_Approve | empId=50294 | apiMs=39.91 | totalMs=39.91
2026-03-11 14:32:24.391 | step 4 | route=pageRenderd | empId=50294 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:32:24.391
2026-03-11 14:33:40.961 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:33:40.961
2026-03-11 14:33:40.972 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-03-11 14:33:40.978 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-11 14:33:40.982 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-11 14:33:40.988 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-11 14:33:40.989 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-11 14:33:41.029 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=39.17
2026-03-11 14:33:41.029 | step 3 | route=IT_Ticket | empId=46985 | apiMs=68.31 | totalMs=68.31
2026-03-11 14:33:41.030 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:33:41.030
2026-03-11 14:33:41.032 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.81
2026-03-11 14:33:41.033 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-11 14:33:41.034 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-11 14:33:41.035 | step 3 | route=IT_Ticket | empId=46985 | apiMs=5.09 | totalMs=5.09
2026-03-11 14:34:12.195 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=14:34:12.195
2026-03-11 14:34:12.292 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=96.12
2026-03-11 14:34:12.296 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=101.03 | totalMs=101.03
2026-03-11 14:34:13.918 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=14:34:13.918
2026-03-11 14:34:13.932 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-11 14:34:13.936 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=17.69 | totalMs=17.69
2026-03-11 14:37:33.300 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:37:33.300
2026-03-11 14:37:33.340 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=38.8
2026-03-11 14:37:33.344 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=43.31 | totalMs=43.31
2026-03-11 14:37:33.347 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:37:33.347
2026-03-11 14:37:33.367 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=17
2026-03-11 14:37:33.371 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=24.01 | totalMs=24.01
2026-03-11 14:37:33.372 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:37:33.372
2026-03-11 14:37:33.402 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.69
2026-03-11 14:37:33.402 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=30.55 | totalMs=30.55
2026-03-11 14:37:33.626 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:37:33.626
2026-03-11 14:37:33.653 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=26.37
2026-03-11 14:37:33.668 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=14.8
2026-03-11 14:37:33.677 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.22
2026-03-11 14:37:33.686 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.66
2026-03-11 14:37:33.729 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=43.21
2026-03-11 14:37:33.784 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=54.58
2026-03-11 14:37:33.784 | step 3 | route=IT_Ticket | empId=46985 | apiMs=158.37 | totalMs=158.37
2026-03-11 14:37:33.785 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:37:33.785
2026-03-11 14:37:33.811 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=25.93
2026-03-11 14:37:33.819 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.59
2026-03-11 14:37:33.823 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=3.1
2026-03-11 14:37:33.823 | step 3 | route=IT_Ticket | empId=46985 | apiMs=37.97 | totalMs=37.97
2026-03-11 14:42:09.951 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:42:09.951
2026-03-11 14:42:09.983 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=31.03
2026-03-11 14:42:09.992 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=5.64
2026-03-11 14:42:10.000 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=5.07
2026-03-11 14:42:10.007 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.91
2026-03-11 14:42:10.030 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=22.68
2026-03-11 14:42:10.076 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=46.5
2026-03-11 14:42:10.077 | step 3 | route=IT_Ticket | empId=46973 | apiMs=125.46 | totalMs=125.46
2026-03-11 14:42:10.077 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:42:10.077
2026-03-11 14:42:10.102 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=24.95
2026-03-11 14:42:10.103 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-11 14:42:10.105 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-11 14:42:10.105 | step 3 | route=IT_Ticket | empId=46973 | apiMs=27.74 | totalMs=27.74
2026-03-11 14:42:23.738 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=14:42:23.738
2026-03-11 14:42:23.834 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=95.64
2026-03-11 14:42:23.837 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=99.47 | totalMs=99.47
2026-03-11 14:42:25.984 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=14:42:25.984
2026-03-11 14:42:25.995 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-11 14:42:25.998 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=14.66 | totalMs=14.66
2026-03-11 14:46:20.179 | step 1 | route=IT_Ticket | empId=48116 | query called at=14:46:20.179
2026-03-11 14:46:20.189 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-11 14:46:20.191 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-11 14:46:20.192 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 14:46:20.194 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-11 14:46:20.216 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=22.03
2026-03-11 14:46:20.255 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=38.03
2026-03-11 14:46:20.255 | step 3 | route=IT_Ticket | empId=48116 | apiMs=76.29 | totalMs=76.29
2026-03-11 14:46:20.255 | step 1 | route=IT_Ticket | empId=48116 | query called at=14:46:20.255
2026-03-11 14:46:20.273 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=17.1
2026-03-11 14:46:20.274 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-11 14:46:20.275 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-11 14:46:20.276 | step 3 | route=IT_Ticket | empId=48116 | apiMs=20.34 | totalMs=20.34
2026-03-11 14:46:25.960 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=14:46:25.960
2026-03-11 14:46:26.265 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=304.5
2026-03-11 14:46:26.269 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=308.95 | totalMs=308.95
2026-03-11 14:46:27.822 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=14:46:27.822
2026-03-11 14:46:27.834 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-03-11 14:46:27.838 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.16 | totalMs=15.16
2026-03-11 14:46:53.316 | step 1 | route=IT_TicketPost | empId=48116 | query called at=14:46:53.316
2026-03-11 14:46:53.326 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-03-11 14:46:53.330 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=13.54 | totalMs=13.54
2026-03-11 14:46:53.333 | step 1 | route=IT_TicketPost | empId=48116 | query called at=14:46:53.333
2026-03-11 14:46:53.395 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=58.56
2026-03-11 14:46:53.415 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=82.54 | totalMs=82.54
2026-03-11 14:46:53.416 | step 1 | route=IT_TicketPost | empId=48116 | query called at=14:46:53.416
2026-03-11 14:46:53.420 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.27
2026-03-11 14:46:53.421 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=5.03 | totalMs=5.03
2026-03-11 14:46:56.379 | step 1 | route=IT_Ticket | empId=48116 | query called at=14:46:56.379
2026-03-11 14:46:56.390 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-11 14:46:56.395 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-11 14:46:56.399 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-11 14:46:56.403 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-11 14:46:56.405 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-11 14:46:56.444 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=39.48
2026-03-11 14:46:56.445 | step 3 | route=IT_Ticket | empId=48116 | apiMs=65.42 | totalMs=65.42
2026-03-11 14:46:56.445 | step 1 | route=IT_Ticket | empId=48116 | query called at=14:46:56.445
2026-03-11 14:46:56.447 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-11 14:46:56.448 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-11 14:46:56.450 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-11 14:46:56.450 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.84 | totalMs=4.84
2026-03-11 14:47:19.452 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=14:47:19.452
2026-03-11 14:47:19.492 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=39.79
2026-03-11 14:47:19.493 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=40.63 | totalMs=40.63
2026-03-11 14:47:20.121 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:47:20.121
2026-03-11 14:47:24.229 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=14:47:24.229
2026-03-11 14:47:24.260 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=30.6
2026-03-11 14:47:24.264 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=35.59 | totalMs=35.59
2026-03-11 14:47:24.268 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=14:47:24.268
2026-03-11 14:47:24.272 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-11 14:47:24.274 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-11 14:47:24.275 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-11 14:47:24.275 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=7.67 | totalMs=7.67
2026-03-11 14:47:26.732 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=14:47:26.732
2026-03-11 14:47:26.747 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=14.38
2026-03-11 14:47:26.750 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=17.97 | totalMs=17.97
2026-03-11 14:47:27.122 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:47:27.122
2026-03-11 14:47:46.252 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:47:46.252
2026-03-11 14:47:46.268 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=16.16
2026-03-11 14:47:46.269 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=16.99 | totalMs=16.99
2026-03-11 14:47:46.269 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:47:46.269
2026-03-11 14:47:46.297 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=27.4
2026-03-11 14:47:46.309 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=40.24 | totalMs=40.24
2026-03-11 14:47:46.310 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:47:46.310
2026-03-11 14:47:46.318 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-03-11 14:47:46.318 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=8.72 | totalMs=8.72
2026-03-11 14:47:50.302 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:47:50.302
2026-03-11 14:47:50.319 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=16.77
2026-03-11 14:47:50.331 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=8.71
2026-03-11 14:47:50.340 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=4.82
2026-03-11 14:47:50.348 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-03-11 14:47:50.357 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=8.24
2026-03-11 14:47:50.389 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=32.19
2026-03-11 14:47:50.390 | step 3 | route=IT_Ticket | empId=46973 | apiMs=87.86 | totalMs=87.86
2026-03-11 14:47:50.390 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:47:50.390
2026-03-11 14:47:50.398 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-03-11 14:47:50.406 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.9
2026-03-11 14:47:50.415 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.91
2026-03-11 14:47:50.415 | step 3 | route=IT_Ticket | empId=46973 | apiMs=24.81 | totalMs=24.81
2026-03-11 14:49:26.439 | step 5 | route=dashboard | empId=GRM0038 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-11 14:52:12.199 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=14:52:12.199
2026-03-11 14:52:12.238 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=38.6
2026-03-11 14:52:12.238 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=39.65 | totalMs=39.65
2026-03-11 14:52:12.661 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:52:12.661
2026-03-11 14:56:12.983 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:56:12.983
2026-03-11 14:56:13.024 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=40.1
2026-03-11 14:56:13.027 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=43.95 | totalMs=43.95
2026-03-11 14:56:13.508 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:56:13.508
2026-03-11 14:56:23.089 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:56:23.089
2026-03-11 14:56:23.122 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=33.24
2026-03-11 14:56:23.142 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=53.38 | totalMs=53.38
2026-03-11 14:56:23.145 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:56:23.145
2026-03-11 14:56:23.179 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.81
2026-03-11 14:56:23.180 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-11 14:56:23.182 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-11 14:56:23.182 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=36.58 | totalMs=36.58
2026-03-11 14:56:27.078 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:56:27.078
2026-03-11 14:56:27.109 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=29.87
2026-03-11 14:56:27.112 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=33.95 | totalMs=33.95
2026-03-11 14:56:27.530 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:56:27.530
2026-03-11 14:56:33.459 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:56:33.459
2026-03-11 14:56:33.479 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=19.14
2026-03-11 14:56:33.491 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=31.75 | totalMs=31.75
2026-03-11 14:56:33.492 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:56:33.492
2026-03-11 14:56:33.500 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-03-11 14:56:33.508 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-03-11 14:56:33.508 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=16.85 | totalMs=16.85
2026-03-11 14:56:36.609 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:56:36.609
2026-03-11 14:56:36.676 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=67.17
2026-03-11 14:56:36.680 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=71.03 | totalMs=71.03
2026-03-11 14:56:37.087 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:56:37.087
2026-03-11 15:09:58.687 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=15:09:58.687
2026-03-11 15:09:58.753 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=65.22
2026-03-11 15:09:58.753 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=66.21 | totalMs=66.21
2026-03-11 15:09:59.362 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:09:59.362
2026-03-11 15:15:24.412 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:15:24.412
2026-03-11 15:15:24.446 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=33.82
2026-03-11 15:15:24.451 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-11 15:15:24.456 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-11 15:15:24.460 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-11 15:15:24.483 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=22.55
2026-03-11 15:15:24.522 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=38.23
2026-03-11 15:15:24.522 | step 3 | route=IT_Ticket | empId=46973 | apiMs=110.23 | totalMs=110.23
2026-03-11 15:15:24.522 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:15:24.522
2026-03-11 15:15:24.540 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=17.67
2026-03-11 15:15:24.542 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-11 15:15:24.543 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-11 15:15:24.543 | step 3 | route=IT_Ticket | empId=46973 | apiMs=21.22 | totalMs=21.22
2026-03-11 15:15:36.658 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=15:15:36.658
2026-03-11 15:15:36.838 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=179.08
2026-03-11 15:15:36.842 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=183.70 | totalMs=183.70
2026-03-11 15:15:39.377 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=15:15:39.377
2026-03-11 15:15:39.387 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-11 15:15:39.388 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=10.82 | totalMs=10.82
2026-03-11 15:17:10.552 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:17:10.552
2026-03-11 15:17:10.562 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-11 15:17:10.567 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=14.67 | totalMs=14.67
2026-03-11 15:17:10.570 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:17:10.570
2026-03-11 15:17:10.588 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=14.29
2026-03-11 15:17:10.594 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=24.14 | totalMs=24.14
2026-03-11 15:17:10.595 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:17:10.595
2026-03-11 15:17:10.623 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.45
2026-03-11 15:17:10.623 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=28.25 | totalMs=28.25
2026-03-11 15:17:10.624 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:17:10.624
2026-03-11 15:17:10.625 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-11 15:17:10.625 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.59 | totalMs=1.59
2026-03-11 15:17:14.389 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:17:14.389
2026-03-11 15:17:14.399 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-03-11 15:17:14.400 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-11 15:17:14.401 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-11 15:17:14.402 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-11 15:17:14.404 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-11 15:17:14.422 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=17.63
2026-03-11 15:17:14.422 | step 3 | route=IT_Ticket | empId=46973 | apiMs=33.23 | totalMs=33.23
2026-03-11 15:17:14.422 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:17:14.422
2026-03-11 15:17:14.424 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-11 15:17:14.425 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-11 15:17:14.426 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-11 15:17:14.426 | step 3 | route=IT_Ticket | empId=46973 | apiMs=3.93 | totalMs=3.93
2026-03-11 15:17:20.766 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=15:17:20.766
2026-03-11 15:17:21.131 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=364.77
2026-03-11 15:17:21.132 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=365.61 | totalMs=365.61
2026-03-11 15:17:22.994 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=15:17:22.994
2026-03-11 15:17:23.005 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-11 15:17:23.005 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=10.72 | totalMs=10.72
2026-03-11 15:18:32.145 | step 1 | route=IT_Ticket | empId=50294 | query called at=15:18:32.145
2026-03-11 15:18:32.163 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=16.86
2026-03-11 15:18:32.171 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=7.77
2026-03-11 15:18:32.179 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-03-11 15:18:32.187 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-03-11 15:18:32.196 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=8.09
2026-03-11 15:18:32.237 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=40.76
2026-03-11 15:18:32.237 | step 3 | route=IT_Ticket | empId=50294 | apiMs=92.02 | totalMs=92.02
2026-03-11 15:18:32.238 | step 1 | route=IT_Ticket | empId=50294 | query called at=15:18:32.238
2026-03-11 15:18:32.245 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=7.46
2026-03-11 15:18:32.254 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-11 15:18:32.262 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-11 15:18:32.262 | step 3 | route=IT_Ticket | empId=50294 | apiMs=24.71 | totalMs=24.71
2026-03-11 15:18:39.713 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=15:18:39.713
2026-03-11 15:18:39.896 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=182.65
2026-03-11 15:18:39.900 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=186.72 | totalMs=186.72
2026-03-11 15:18:44.373 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=15:18:44.373
2026-03-11 15:18:44.383 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-11 15:18:44.387 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=14.36 | totalMs=14.36
2026-03-11 15:22:46.636 | step 1 | route=IT_Ticket | empId=52188 | query called at=15:22:46.636
2026-03-11 15:22:46.646 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-11 15:22:46.651 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 15:22:46.654 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-11 15:22:46.659 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-11 15:22:46.660 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-03-11 15:22:46.700 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=39.86
2026-03-11 15:22:46.700 | step 3 | route=IT_Ticket | empId=52188 | apiMs=64.80 | totalMs=64.80
2026-03-11 15:22:46.701 | step 1 | route=IT_Ticket | empId=52188 | query called at=15:22:46.701
2026-03-11 15:22:46.702 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-11 15:22:46.703 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-11 15:22:46.705 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-11 15:22:46.705 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.49 | totalMs=4.49
2026-03-11 15:23:11.604 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=15:23:11.604
2026-03-11 15:23:11.849 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=244.58
2026-03-11 15:23:11.850 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=245.45 | totalMs=245.45
2026-03-11 15:23:14.212 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=15:23:14.212
2026-03-11 15:23:14.223 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-11 15:23:14.227 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=14.51 | totalMs=14.51
2026-03-11 15:24:39.804 | step 1 | route=IT_TicketPost | empId=52188 | query called at=15:24:39.804
2026-03-11 15:24:39.822 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=16.95
2026-03-11 15:24:39.825 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=21.04 | totalMs=21.04
2026-03-11 15:24:39.828 | step 1 | route=IT_TicketPost | empId=52188 | query called at=15:24:39.828
2026-03-11 15:24:39.905 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=72.88
2026-03-11 15:24:39.917 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=88.62 | totalMs=88.62
2026-03-11 15:24:39.917 | step 1 | route=IT_TicketPost | empId=52188 | query called at=15:24:39.917
2026-03-11 15:24:39.926 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-03-11 15:24:39.926 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=8.82 | totalMs=8.82
2026-03-11 15:24:40.147 | step 1 | route=IT_Ticket | empId=52188 | query called at=15:24:40.147
2026-03-11 15:24:40.161 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=13.23
2026-03-11 15:24:40.169 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=7.83
2026-03-11 15:24:40.178 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-03-11 15:24:40.186 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-03-11 15:24:40.194 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=8.11
2026-03-11 15:24:40.236 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=41.01
2026-03-11 15:24:40.236 | step 3 | route=IT_Ticket | empId=52188 | apiMs=88.65 | totalMs=88.65
2026-03-11 15:24:40.236 | step 1 | route=IT_Ticket | empId=52188 | query called at=15:24:40.236
2026-03-11 15:24:40.244 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=7.38
2026-03-11 15:24:40.252 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-03-11 15:24:40.261 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-11 15:24:40.261 | step 3 | route=IT_Ticket | empId=52188 | apiMs=24.62 | totalMs=24.62
2026-03-11 15:25:54.265 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=15:25:54.265
2026-03-11 15:25:54.334 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=68.92
2026-03-11 15:25:54.337 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=72.73 | totalMs=72.73
2026-03-11 15:25:55.018 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:25:55.018
2026-03-11 15:25:59.302 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=15:25:59.302
2026-03-11 15:25:59.335 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=32.49
2026-03-11 15:25:59.336 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=34.72 | totalMs=34.72
2026-03-11 15:25:59.337 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=15:25:59.337
2026-03-11 15:25:59.339 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-11 15:25:59.340 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-11 15:25:59.342 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-11 15:25:59.342 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=5.00 | totalMs=5.00
2026-03-11 15:25:59.559 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=15:25:59.559
2026-03-11 15:25:59.580 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=20.02
2026-03-11 15:25:59.580 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=20.74 | totalMs=20.74
2026-03-11 15:26:00.123 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:26:00.123
2026-03-11 15:29:57.779 | step 1 | route=IT_Ticket | empId=50668 | query called at=15:29:57.779
2026-03-11 15:29:57.819 | step 2 | route=IT_Ticket | empId=50668 | query=KPI_IT_Ticket_Details_New | queryMs=39.55
2026-03-11 15:29:57.824 | step 2 | route=IT_Ticket | empId=50668 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-11 15:29:57.829 | step 2 | route=IT_Ticket | empId=50668 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 15:29:57.833 | step 2 | route=IT_Ticket | empId=50668 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-11 15:29:57.855 | step 2 | route=IT_Ticket | empId=50668 | query=Kpi_it_Ticket_Details | queryMs=21.98
2026-03-11 15:29:57.892 | step 2 | route=IT_Ticket | empId=50668 | query=VMS_Comp_login_proc | queryMs=36.58
2026-03-11 15:29:57.893 | step 3 | route=IT_Ticket | empId=50668 | apiMs=113.72 | totalMs=113.72
2026-03-11 15:29:57.893 | step 1 | route=IT_Ticket | empId=50668 | query called at=15:29:57.893
2026-03-11 15:29:57.908 | step 2 | route=IT_Ticket | empId=50668 | query=Kpi_HW_Ticket_Details | queryMs=14.69
2026-03-11 15:29:57.909 | step 2 | route=IT_Ticket | empId=50668 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-11 15:29:57.911 | step 2 | route=IT_Ticket | empId=50668 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-11 15:29:57.911 | step 3 | route=IT_Ticket | empId=50668 | apiMs=17.92 | totalMs=17.92
2026-03-11 15:30:07.013 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50668 | query called at=15:30:07.013
2026-03-11 15:30:07.068 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50668 | query=KPI_IT_Ticket_Details_New | queryMs=54.35
2026-03-11 15:30:07.068 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50668 | apiMs=55.34 | totalMs=55.34
2026-03-11 15:30:19.331 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50668 | query called at=15:30:19.331
2026-03-11 15:30:19.389 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50668 | query=KPI_IT_Ticket_Details_New | queryMs=57.18
2026-03-11 15:30:19.393 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50668 | apiMs=61.14 | totalMs=61.14
2026-03-11 15:30:23.380 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50668 | query called at=15:30:23.380
2026-03-11 15:30:23.919 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50668 | query=KPI_IT_Ticket_Details_New | queryMs=538.1
2026-03-11 15:30:23.919 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50668 | apiMs=539.05 | totalMs=539.05
2026-03-11 15:30:30.850 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50668 | query called at=15:30:30.850
2026-03-11 15:30:31.029 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50668 | query=KPI_IT_Ticket_Details_New | queryMs=178.27
2026-03-11 15:30:31.029 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50668 | apiMs=179.09 | totalMs=179.09
2026-03-11 15:34:14.010 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:34:14.010
2026-03-11 15:34:14.034 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=23.06
2026-03-11 15:34:14.037 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=27.33 | totalMs=27.33
2026-03-11 15:34:14.041 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:34:14.041
2026-03-11 15:34:14.056 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=11.6
2026-03-11 15:34:14.058 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=17.54 | totalMs=17.54
2026-03-11 15:34:14.059 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:34:14.059
2026-03-11 15:34:14.061 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-11 15:34:14.061 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=2.46 | totalMs=2.46
2026-03-11 15:34:14.062 | step 1 | route=IT_TicketPost | empId=50294 | query called at=15:34:14.062
2026-03-11 15:34:14.063 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-11 15:34:14.063 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.62 | totalMs=1.62
2026-03-11 15:34:17.195 | step 1 | route=IT_Ticket | empId=50294 | query called at=15:34:17.195
2026-03-11 15:34:17.205 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-11 15:34:17.210 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-11 15:34:17.215 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 15:34:17.217 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 15:34:17.239 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=22.48
2026-03-11 15:34:17.288 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=48.56
2026-03-11 15:34:17.289 | step 3 | route=IT_Ticket | empId=50294 | apiMs=93.65 | totalMs=93.65
2026-03-11 15:34:17.289 | step 1 | route=IT_Ticket | empId=50294 | query called at=15:34:17.289
2026-03-11 15:34:17.310 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=20.67
2026-03-11 15:34:17.318 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=7.44
2026-03-11 15:34:17.319 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-11 15:34:17.319 | step 3 | route=IT_Ticket | empId=50294 | apiMs=30.45 | totalMs=30.45
2026-03-11 15:42:36.533 | step 1 | route=Ticket_SPOC_Approve | empId=65584 | query called at=15:42:36.533
2026-03-11 15:42:36.567 | step 2 | route=Ticket_SPOC_Approve | empId=65584 | query=IT_TIcket_SPOCApp_Report | queryMs=34.07
2026-03-11 15:42:36.571 | step 3 | route=Ticket_SPOC_Approve | empId=65584 | apiMs=38.22 | totalMs=38.22
2026-03-11 15:42:37.770 | step 4 | route=pageRenderd | empId=65584 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:42:37.770
2026-03-11 15:48:34.871 | step 1 | route=Ticket_SPOC_Approve | empId=48449 | query called at=15:48:34.871
2026-03-11 15:48:34.907 | step 2 | route=Ticket_SPOC_Approve | empId=48449 | query=IT_TIcket_SPOCApp_Report | queryMs=34.92
2026-03-11 15:48:34.907 | step 3 | route=Ticket_SPOC_Approve | empId=48449 | apiMs=35.87 | totalMs=35.87
2026-03-11 15:48:35.419 | step 4 | route=pageRenderd | empId=48449 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:48:35.419
2026-03-11 15:49:53.304 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=15:49:53.304
2026-03-11 15:49:53.319 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=14.37
2026-03-11 15:49:53.319 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=15.06 | totalMs=15.06
2026-03-11 15:49:53.847 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:49:53.847
2026-03-11 15:50:08.877 | step 1 | route=IT_Ticket | empId=19639 | query called at=15:50:08.877
2026-03-11 15:50:08.913 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=35.01
2026-03-11 15:50:08.914 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-11 15:50:08.916 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 15:50:08.917 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-11 15:50:08.940 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=21.91
2026-03-11 15:50:08.978 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=37.68
2026-03-11 15:50:08.978 | step 3 | route=IT_Ticket | empId=19639 | apiMs=100.77 | totalMs=100.77
2026-03-11 15:50:08.979 | step 1 | route=IT_Ticket | empId=19639 | query called at=15:50:08.979
2026-03-11 15:50:08.996 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=17.44
2026-03-11 15:50:08.998 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-11 15:50:08.999 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-11 15:50:08.999 | step 3 | route=IT_Ticket | empId=19639 | apiMs=20.67 | totalMs=20.67
2026-03-11 15:50:12.505 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=15:50:12.505
2026-03-11 15:50:12.518 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=12.89
2026-03-11 15:50:12.522 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=17.21 | totalMs=17.21
2026-03-11 15:50:12.991 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:50:12.991
2026-03-11 15:51:12.897 | step 1 | route=IT_Ticket_Report | empId=19639 | query called at=15:51:12.897
2026-03-11 15:51:14.944 | step 2 | route=IT_Ticket_Report | empId=19639 | query=kpi_it_ticket_report_page_proc | queryMs=2045.81
2026-03-11 15:51:14.944 | step 3 | route=IT_Ticket_Report | empId=19639 | apiMs=2,046.89 | totalMs=2,046.89
2026-03-11 15:51:15.446 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:51:15.446
2026-03-11 15:56:30.141 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:56:30.141
2026-03-11 15:56:30.205 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=63.12
2026-03-11 15:56:30.205 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=64.17 | totalMs=64.17
2026-03-11 15:56:31.009 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:56:31.009
2026-03-11 15:56:43.534 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:56:43.534
2026-03-11 15:56:43.590 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=56.4
2026-03-11 15:56:43.596 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=62.13 | totalMs=62.13
2026-03-11 15:56:43.599 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:56:43.599
2026-03-11 15:56:43.604 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-11 15:56:43.605 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-11 15:56:43.606 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-11 15:56:43.607 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.81 | totalMs=7.81
2026-03-11 15:56:47.421 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:56:47.421
2026-03-11 15:56:47.459 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=37.53
2026-03-11 15:56:47.462 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=41.22 | totalMs=41.22
2026-03-11 15:56:48.117 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:56:48.117
2026-03-11 15:58:34.773 | step 1 | route=IT_Ticket | empId=65224 | query called at=15:58:34.773
2026-03-11 15:58:34.823 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=49.2
2026-03-11 15:58:34.828 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-11 15:58:34.833 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-11 15:58:34.837 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-11 15:58:34.860 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=22.08
2026-03-11 15:58:34.898 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=37.91
2026-03-11 15:58:34.898 | step 3 | route=IT_Ticket | empId=65224 | apiMs=124.80 | totalMs=124.80
2026-03-11 15:58:34.899 | step 1 | route=IT_Ticket | empId=65224 | query called at=15:58:34.899
2026-03-11 15:58:34.917 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=18.31
2026-03-11 15:58:34.919 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-11 15:58:34.920 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-11 15:58:34.920 | step 3 | route=IT_Ticket | empId=65224 | apiMs=21.52 | totalMs=21.52
2026-03-11 15:58:48.439 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=15:58:48.439
2026-03-11 15:58:49.041 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=601.06
2026-03-11 15:58:49.041 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=602.20 | totalMs=602.20
2026-03-11 15:58:52.433 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=15:58:52.433
2026-03-11 15:58:52.451 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=17.58
2026-03-11 15:58:52.455 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=21.63 | totalMs=21.63
2026-03-11 15:59:36.381 | step 1 | route=IT_TicketPost | empId=65224 | query called at=15:59:36.381
2026-03-11 15:59:36.391 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-03-11 15:59:36.391 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=10.40 | totalMs=10.40
2026-03-11 15:59:36.392 | step 1 | route=IT_TicketPost | empId=65224 | query called at=15:59:36.392
2026-03-11 15:59:36.516 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=124.24
2026-03-11 15:59:36.588 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=196.66 | totalMs=196.66
2026-03-11 15:59:36.589 | step 1 | route=IT_TicketPost | empId=65224 | query called at=15:59:36.589
2026-03-11 15:59:36.591 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-11 15:59:36.591 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=2.43 | totalMs=2.43
2026-03-11 15:59:36.592 | step 1 | route=IT_TicketPost | empId=65224 | query called at=15:59:36.592
2026-03-11 15:59:36.593 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-11 15:59:36.593 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=1.80 | totalMs=1.80
2026-03-11 15:59:36.878 | step 1 | route=IT_Ticket | empId=65224 | query called at=15:59:36.878
2026-03-11 15:59:36.892 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-11 15:59:36.896 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-11 15:59:36.897 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-11 15:59:36.899 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-11 15:59:36.900 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-11 15:59:36.921 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=21.02
2026-03-11 15:59:36.921 | step 3 | route=IT_Ticket | empId=65224 | apiMs=43.07 | totalMs=43.07
2026-03-11 15:59:36.922 | step 1 | route=IT_Ticket | empId=65224 | query called at=15:59:36.922
2026-03-11 15:59:36.923 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-11 15:59:36.924 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-11 15:59:36.925 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-11 15:59:36.925 | step 3 | route=IT_Ticket | empId=65224 | apiMs=3.60 | totalMs=3.60
2026-03-11 16:01:16.541 | step 1 | route=IT_Ticket | empId=63758 | query called at=16:01:16.541
2026-03-11 16:01:16.563 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=21.72
2026-03-11 16:01:16.565 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-11 16:01:16.566 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-11 16:01:16.567 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-11 16:01:16.579 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_it_Ticket_Details | queryMs=11.93
2026-03-11 16:01:16.600 | step 2 | route=IT_Ticket | empId=63758 | query=VMS_Comp_login_proc | queryMs=20.25
2026-03-11 16:01:16.600 | step 3 | route=IT_Ticket | empId=63758 | apiMs=59.08 | totalMs=59.08
2026-03-11 16:01:16.601 | step 1 | route=IT_Ticket | empId=63758 | query called at=16:01:16.601
2026-03-11 16:01:16.611 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=9.78
2026-03-11 16:01:16.612 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-11 16:01:16.613 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-11 16:01:16.613 | step 3 | route=IT_Ticket | empId=63758 | apiMs=12.67 | totalMs=12.67
2026-03-11 16:01:33.571 | step 1 | route=HW_TicketFun | empId= | query called at=16:01:33.571
2026-03-11 16:01:33.582 | step 2 | route=HW_TicketFun | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=10.77
2026-03-11 16:01:33.583 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.85 | totalMs=11.85
2026-03-11 16:01:59.915 | step 1 | route=HW_TicketPost | empId=63758 | query called at=16:01:59.915
2026-03-11 16:01:59.944 | step 2 | route=HW_TicketPost | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=28.3
2026-03-11 16:01:59.947 | step 3 | route=HW_TicketPost | empId=63758 | apiMs=32.35 | totalMs=32.35
2026-03-11 16:01:59.951 | step 1 | route=HW_TicketPost | empId=63758 | query called at=16:01:59.951
2026-03-11 16:01:59.955 | step 2 | route=HW_TicketPost | empId=63758 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-11 16:01:59.956 | step 3 | route=HW_TicketPost | empId=63758 | apiMs=5.11 | totalMs=5.11
2026-03-11 16:01:59.956 | step 1 | route=HW_TicketPost | empId=63758 | query called at=16:01:59.956
2026-03-11 16:01:59.958 | step 2 | route=HW_TicketPost | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-11 16:01:59.958 | step 3 | route=HW_TicketPost | empId=63758 | apiMs=2.10 | totalMs=2.10
2026-03-11 16:01:59.959 | step 1 | route=HW_TicketPost | empId=63758 | query called at=16:01:59.959
2026-03-11 16:02:00.016 | step 2 | route=HW_TicketPost | empId=63758 | query=hw_ticket_save_proc_kpi | queryMs=56.77
2026-03-11 16:02:00.018 | step 3 | route=HW_TicketPost | empId=63758 | apiMs=59.30 | totalMs=59.30
2026-03-11 16:02:00.312 | step 1 | route=IT_Ticket | empId=63758 | query called at=16:02:00.312
2026-03-11 16:02:00.322 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-11 16:02:00.324 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-11 16:02:00.325 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-11 16:02:00.326 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-11 16:02:00.328 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-11 16:02:00.350 | step 2 | route=IT_Ticket | empId=63758 | query=VMS_Comp_login_proc | queryMs=21.58
2026-03-11 16:02:00.350 | step 3 | route=IT_Ticket | empId=63758 | apiMs=38.15 | totalMs=38.15
2026-03-11 16:02:00.350 | step 1 | route=IT_Ticket | empId=63758 | query called at=16:02:00.350
2026-03-11 16:02:00.352 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-11 16:02:00.353 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-11 16:02:00.354 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-11 16:02:00.354 | step 3 | route=IT_Ticket | empId=63758 | apiMs=3.76 | totalMs=3.76
2026-03-11 16:06:12.696 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:06:12.696
2026-03-11 16:06:12.707 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-11 16:06:12.713 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-11 16:06:12.718 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-11 16:06:12.722 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-11 16:06:12.744 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=21.96
2026-03-11 16:06:12.782 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=37.64
2026-03-11 16:06:12.783 | step 3 | route=IT_Ticket | empId=60438 | apiMs=86.31 | totalMs=86.31
2026-03-11 16:06:12.783 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:06:12.783
2026-03-11 16:06:12.785 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-11 16:06:12.786 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-11 16:06:12.787 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-11 16:06:12.787 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.32 | totalMs=4.32
2026-03-11 16:06:20.084 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=16:06:20.084
2026-03-11 16:06:20.139 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=54.5
2026-03-11 16:06:20.143 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=58.93 | totalMs=58.93
2026-03-11 16:06:22.972 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=16:06:22.972
2026-03-11 16:06:22.983 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-11 16:06:22.986 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=13.71 | totalMs=13.71
2026-03-11 16:06:26.251 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=16:06:26.251
2026-03-11 16:06:26.266 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-11 16:06:26.269 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=18.05 | totalMs=18.05
2026-03-11 16:06:54.495 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=16:06:54.495
2026-03-11 16:06:54.604 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=108.12
2026-03-11 16:06:54.604 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=108.98 | totalMs=108.98
2026-03-11 16:06:55.031 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:06:55.031
2026-03-11 16:06:57.776 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:06:57.776
2026-03-11 16:06:57.789 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=12.72
2026-03-11 16:06:57.794 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=17.95 | totalMs=17.95
2026-03-11 16:06:57.798 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:06:57.798
2026-03-11 16:06:57.823 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=21.18
2026-03-11 16:06:57.825 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=27.31 | totalMs=27.31
2026-03-11 16:06:57.826 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:06:57.826
2026-03-11 16:06:57.828 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-11 16:06:57.828 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.52 | totalMs=2.52
2026-03-11 16:06:57.828 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:06:57.828
2026-03-11 16:06:57.830 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-11 16:06:57.830 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.76 | totalMs=1.76
2026-03-11 16:06:58.083 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:06:58.083
2026-03-11 16:06:58.093 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-11 16:06:58.095 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-11 16:06:58.096 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-11 16:06:58.098 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-11 16:06:58.099 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-11 16:06:58.139 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=39.63
2026-03-11 16:06:58.139 | step 3 | route=IT_Ticket | empId=60438 | apiMs=56.49 | totalMs=56.49
2026-03-11 16:06:58.140 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:06:58.140
2026-03-11 16:06:58.142 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-11 16:06:58.143 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-11 16:06:58.144 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-11 16:06:58.145 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.68 | totalMs=4.68
2026-03-11 16:07:07.538 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=16:07:07.538
2026-03-11 16:07:07.582 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=IT_Ticket_Update_SPOC | queryMs=43.21
2026-03-11 16:07:07.587 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=48.51 | totalMs=48.51
2026-03-11 16:07:07.590 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=16:07:07.590
2026-03-11 16:07:07.595 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-11 16:07:07.596 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-11 16:07:07.597 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-11 16:07:07.598 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=7.29 | totalMs=7.29
2026-03-11 16:07:09.987 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=16:07:09.987
2026-03-11 16:07:10.001 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=13.46
2026-03-11 16:07:10.005 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=17.16 | totalMs=17.16
2026-03-11 16:07:10.392 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:07:10.392
2026-03-11 16:07:31.465 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:07:31.465
2026-03-11 16:07:31.475 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-11 16:07:31.481 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-11 16:07:31.485 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-11 16:07:31.490 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 16:07:31.491 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-11 16:07:31.525 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=33.23
2026-03-11 16:07:31.525 | step 3 | route=IT_Ticket | empId=60438 | apiMs=60.47 | totalMs=60.47
2026-03-11 16:07:31.526 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:07:31.526
2026-03-11 16:07:31.527 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-11 16:07:31.529 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-11 16:07:31.530 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-11 16:07:31.530 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.42 | totalMs=4.42
2026-03-11 16:07:39.700 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=16:07:39.700
2026-03-11 16:07:39.758 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=56.41
2026-03-11 16:07:39.761 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=60.44 | totalMs=60.44
2026-03-11 16:07:42.487 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=16:07:42.487
2026-03-11 16:07:42.505 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=14.76
2026-03-11 16:07:42.508 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=21.59 | totalMs=21.59
2026-03-11 16:08:53.199 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:08:53.199
2026-03-11 16:08:53.214 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=14.09
2026-03-11 16:08:53.218 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=18.49 | totalMs=18.49
2026-03-11 16:08:53.221 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:08:53.221
2026-03-11 16:08:53.228 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=3.87
2026-03-11 16:08:53.230 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=8.91 | totalMs=8.91
2026-03-11 16:08:53.230 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:08:53.230
2026-03-11 16:08:53.233 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-11 16:08:53.233 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.61 | totalMs=2.61
2026-03-11 16:08:53.233 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:08:53.233
2026-03-11 16:08:53.235 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-11 16:08:53.235 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.51 | totalMs=1.51
2026-03-11 16:08:53.511 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:08:53.511
2026-03-11 16:08:53.521 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-11 16:08:53.523 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-11 16:08:53.524 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-11 16:08:53.525 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-11 16:08:53.527 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-11 16:08:53.566 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=38.78
2026-03-11 16:08:53.566 | step 3 | route=IT_Ticket | empId=60438 | apiMs=55.39 | totalMs=55.39
2026-03-11 16:08:53.567 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:08:53.567
2026-03-11 16:08:53.568 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-11 16:08:53.570 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-11 16:08:53.571 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-11 16:08:53.571 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.54 | totalMs=4.54
2026-03-11 16:15:42.589 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:15:42.589
2026-03-11 16:15:42.611 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=21.8
2026-03-11 16:15:42.616 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-11 16:15:42.627 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-03-11 16:15:42.635 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=4.97
2026-03-11 16:15:42.663 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=27.52
2026-03-11 16:15:42.707 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=43.59
2026-03-11 16:15:42.707 | step 3 | route=IT_Ticket | empId=21471 | apiMs=118.78 | totalMs=118.78
2026-03-11 16:15:42.708 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:15:42.708
2026-03-11 16:15:42.731 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=22.97
2026-03-11 16:15:42.732 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-11 16:15:42.733 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-11 16:15:42.734 | step 3 | route=IT_Ticket | empId=21471 | apiMs=25.69 | totalMs=25.69
2026-03-11 16:15:52.901 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=16:15:52.901
2026-03-11 16:15:53.342 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=440.6
2026-03-11 16:15:53.346 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=445.00 | totalMs=445.00
2026-03-11 16:15:54.829 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=16:15:54.829
2026-03-11 16:15:54.840 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-03-11 16:15:54.844 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=15.57 | totalMs=15.57
2026-03-11 16:18:58.439 | step 1 | route=IT_TicketPost | empId=21471 | query called at=16:18:58.439
2026-03-11 16:18:58.450 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-11 16:18:58.454 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=14.73 | totalMs=14.73
2026-03-11 16:18:58.457 | step 1 | route=IT_TicketPost | empId=21471 | query called at=16:18:58.457
2026-03-11 16:18:58.604 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=143.81
2026-03-11 16:18:58.718 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=260.17 | totalMs=260.17
2026-03-11 16:18:58.718 | step 1 | route=IT_TicketPost | empId=21471 | query called at=16:18:58.718
2026-03-11 16:18:58.747 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.25
2026-03-11 16:18:58.747 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=29.06 | totalMs=29.06
2026-03-11 16:18:58.980 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:18:58.980
2026-03-11 16:18:58.991 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-11 16:18:58.992 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-11 16:18:58.994 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-11 16:18:58.995 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-11 16:18:58.996 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-11 16:18:59.036 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=38.83
2026-03-11 16:18:59.036 | step 3 | route=IT_Ticket | empId=21471 | apiMs=55.54 | totalMs=55.54
2026-03-11 16:18:59.036 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:18:59.036
2026-03-11 16:18:59.038 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-11 16:18:59.039 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-11 16:18:59.040 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-11 16:18:59.041 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.32 | totalMs=4.32
2026-03-11 16:19:16.943 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=16:19:16.943
2026-03-11 16:19:16.991 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=48.15
2026-03-11 16:19:16.992 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=48.98 | totalMs=48.98
2026-03-11 16:19:17.482 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:19:17.482
2026-03-11 16:19:20.593 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=16:19:20.593
2026-03-11 16:19:20.825 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=231.43
2026-03-11 16:19:20.825 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=232.35 | totalMs=232.35
2026-03-11 16:19:24.682 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=16:19:24.682
2026-03-11 16:19:24.692 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-11 16:19:24.696 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=13.89 | totalMs=13.89
2026-03-11 16:19:25.097 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=16:19:25.097
2026-03-11 16:19:25.098 | step 1 | route=IT_Ticket_Report | empId=43865 | query called at=16:19:25.098
2026-03-11 16:19:25.136 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=34.23
2026-03-11 16:19:25.140 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=43.17 | totalMs=43.17
2026-03-11 16:19:25.144 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=16:19:25.144
2026-03-11 16:19:25.146 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-11 16:19:25.147 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-11 16:19:25.149 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-11 16:19:25.149 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=5.00 | totalMs=5.00
2026-03-11 16:19:25.278 | step 2 | route=IT_Ticket_Report | empId=43865 | query=kpi_it_ticket_report_page_proc | queryMs=175.92
2026-03-11 16:19:25.281 | step 3 | route=IT_Ticket_Report | empId=43865 | apiMs=183.02 | totalMs=183.02
2026-03-11 16:19:25.367 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=16:19:25.367
2026-03-11 16:19:25.382 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=14.76
2026-03-11 16:19:25.382 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=15.49 | totalMs=15.49
2026-03-11 16:19:25.818 | step 4 | route=pageRenderd | empId=43865 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:19:25.818
2026-03-11 16:19:25.831 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:19:25.831
2026-03-11 16:19:41.844 | step 1 | route=IT_Ticket | empId=43865 | query called at=16:19:41.844
2026-03-11 16:19:41.854 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-11 16:19:41.860 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-11 16:19:41.864 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-11 16:19:41.868 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 16:19:41.870 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-11 16:19:41.908 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=37.9
2026-03-11 16:19:41.908 | step 3 | route=IT_Ticket | empId=43865 | apiMs=64.40 | totalMs=64.40
2026-03-11 16:19:41.909 | step 1 | route=IT_Ticket | empId=43865 | query called at=16:19:41.909
2026-03-11 16:19:41.910 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-11 16:19:41.912 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-11 16:19:41.913 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-11 16:19:41.913 | step 3 | route=IT_Ticket | empId=43865 | apiMs=4.35 | totalMs=4.35
2026-03-11 16:20:01.081 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43865 | query called at=16:20:01.081
2026-03-11 16:20:01.520 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=439.08
2026-03-11 16:20:01.524 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43865 | apiMs=443.06 | totalMs=443.06
2026-03-11 16:20:06.765 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query called at=16:20:06.765
2026-03-11 16:20:06.776 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-11 16:20:06.780 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43865 | apiMs=14.05 | totalMs=14.05
2026-03-11 16:20:26.989 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:20:26.989
2026-03-11 16:20:27.004 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=14.56
2026-03-11 16:20:27.016 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-03-11 16:20:27.021 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 16:20:27.026 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-11 16:20:27.028 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-11 16:20:27.063 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=34.3
2026-03-11 16:20:27.063 | step 3 | route=IT_Ticket | empId=51052 | apiMs=74.36 | totalMs=74.36
2026-03-11 16:20:27.064 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:20:27.064
2026-03-11 16:20:27.066 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-11 16:20:27.067 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-11 16:20:27.068 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-11 16:20:27.068 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.51 | totalMs=4.51
2026-03-11 16:20:39.805 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=16:20:39.805
2026-03-11 16:20:39.861 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=56.07
2026-03-11 16:20:39.866 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=60.91 | totalMs=60.91
2026-03-11 16:20:45.325 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=16:20:45.325
2026-03-11 16:20:45.337 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-03-11 16:20:45.341 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=15.75 | totalMs=15.75
2026-03-11 16:21:32.078 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:21:32.078
2026-03-11 16:21:32.093 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=14.74
2026-03-11 16:21:32.098 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=4.14
2026-03-11 16:21:32.100 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-03-11 16:21:32.101 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-11 16:21:32.102 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-11 16:21:32.145 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=42.22
2026-03-11 16:21:32.145 | step 3 | route=IT_Ticket | empId=38722 | apiMs=67.30 | totalMs=67.30
2026-03-11 16:21:32.146 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:21:32.146
2026-03-11 16:21:32.155 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=8.79
2026-03-11 16:21:32.164 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-03-11 16:21:32.169 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=4.61
2026-03-11 16:21:32.169 | step 3 | route=IT_Ticket | empId=38722 | apiMs=23.11 | totalMs=23.11
2026-03-11 16:21:34.005 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:21:34.005
2026-03-11 16:21:34.016 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-11 16:21:34.016 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=11.12 | totalMs=11.12
2026-03-11 16:21:34.017 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:21:34.017
2026-03-11 16:21:34.039 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=21.93
2026-03-11 16:21:34.042 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=24.78 | totalMs=24.78
2026-03-11 16:21:34.042 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:21:34.042
2026-03-11 16:21:34.044 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-03-11 16:21:34.045 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.71 | totalMs=2.71
2026-03-11 16:21:34.045 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:21:34.045
2026-03-11 16:21:34.047 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-11 16:21:34.047 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.82 | totalMs=1.82
2026-03-11 16:21:34.683 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:21:34.683
2026-03-11 16:21:34.694 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-11 16:21:34.695 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-11 16:21:34.697 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-11 16:21:34.698 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-11 16:21:34.699 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-11 16:21:34.733 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.42
2026-03-11 16:21:34.733 | step 3 | route=IT_Ticket | empId=51052 | apiMs=49.66 | totalMs=49.66
2026-03-11 16:21:34.734 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:21:34.734
2026-03-11 16:21:34.735 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-11 16:21:34.736 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-11 16:21:34.738 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-11 16:21:34.738 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.17 | totalMs=4.17
2026-03-11 16:21:37.918 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:21:37.918
2026-03-11 16:21:37.932 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-11 16:21:37.937 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-11 16:21:37.938 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-11 16:21:37.940 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-11 16:21:37.941 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-11 16:21:37.977 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=35.24
2026-03-11 16:21:37.977 | step 3 | route=IT_Ticket | empId=61350 | apiMs=59.37 | totalMs=59.37
2026-03-11 16:21:37.978 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:21:37.978
2026-03-11 16:21:37.979 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 16:21:37.981 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-11 16:21:37.982 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-11 16:21:37.982 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.16 | totalMs=4.16
2026-03-11 16:21:40.882 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:21:40.882
2026-03-11 16:21:40.897 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-03-11 16:21:40.903 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=21.10 | totalMs=21.10
2026-03-11 16:21:40.907 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:21:40.907
2026-03-11 16:21:40.919 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=11.5
2026-03-11 16:21:40.921 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=14.04 | totalMs=14.04
2026-03-11 16:21:40.921 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:21:40.921
2026-03-11 16:21:40.923 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-11 16:21:40.923 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.00 | totalMs=2.00
2026-03-11 16:21:41.147 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:21:41.147
2026-03-11 16:21:41.164 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=16.94
2026-03-11 16:21:41.173 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-03-11 16:21:41.181 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-03-11 16:21:41.182 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-11 16:21:41.183 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-11 16:21:41.224 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=40.22
2026-03-11 16:21:41.224 | step 3 | route=IT_Ticket | empId=21206 | apiMs=77.41 | totalMs=77.41
2026-03-11 16:21:41.225 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:21:41.225
2026-03-11 16:21:41.226 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 16:21:41.227 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-11 16:21:41.228 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-11 16:21:41.228 | step 3 | route=IT_Ticket | empId=21206 | apiMs=3.68 | totalMs=3.68
2026-03-11 16:21:46.645 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=16:21:46.645
2026-03-11 16:21:46.700 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.73
2026-03-11 16:21:46.704 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=59.04 | totalMs=59.04
2026-03-11 16:21:49.404 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=16:21:49.404
2026-03-11 16:21:49.415 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-11 16:21:49.418 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.30 | totalMs=14.30
2026-03-11 16:21:56.703 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:21:56.703
2026-03-11 16:21:56.714 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-11 16:21:56.718 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.69 | totalMs=14.69
2026-03-11 16:21:56.721 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:21:56.721
2026-03-11 16:21:56.727 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=2.85
2026-03-11 16:21:56.729 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=7.92 | totalMs=7.92
2026-03-11 16:21:56.730 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:21:56.730
2026-03-11 16:21:56.732 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-11 16:21:56.732 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.25 | totalMs=2.25
2026-03-11 16:21:56.732 | step 1 | route=IT_TicketPost | empId=61350 | query called at=16:21:56.732
2026-03-11 16:21:56.734 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-11 16:21:56.734 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.57 | totalMs=1.57
2026-03-11 16:21:57.086 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:21:57.086
2026-03-11 16:21:57.097 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-11 16:21:57.098 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-11 16:21:57.100 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-11 16:21:57.101 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-11 16:21:57.102 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-11 16:21:57.137 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=34.15
2026-03-11 16:21:57.137 | step 3 | route=IT_Ticket | empId=61350 | apiMs=50.70 | totalMs=50.70
2026-03-11 16:21:57.138 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:21:57.138
2026-03-11 16:21:57.139 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-11 16:21:57.140 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-11 16:21:57.141 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-11 16:21:57.142 | step 3 | route=IT_Ticket | empId=61350 | apiMs=3.92 | totalMs=3.92
2026-03-11 16:22:05.332 | step 1 | route=IT_TicketPost | empId=43865 | query called at=16:22:05.332
2026-03-11 16:22:05.342 | step 2 | route=IT_TicketPost | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-11 16:22:05.346 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=14.05 | totalMs=14.05
2026-03-11 16:22:05.350 | step 1 | route=IT_TicketPost | empId=43865 | query called at=16:22:05.350
2026-03-11 16:22:05.374 | step 2 | route=IT_TicketPost | empId=43865 | query=IT_Ticket_Save_SPOC | queryMs=20.78
2026-03-11 16:22:05.375 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=25.80 | totalMs=25.80
2026-03-11 16:22:05.376 | step 1 | route=IT_TicketPost | empId=43865 | query called at=16:22:05.376
2026-03-11 16:22:05.377 | step 2 | route=IT_TicketPost | empId=43865 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-11 16:22:05.378 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=2.02 | totalMs=2.02
2026-03-11 16:22:05.704 | step 1 | route=IT_Ticket | empId=43865 | query called at=16:22:05.704
2026-03-11 16:22:05.719 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=15.39
2026-03-11 16:22:05.721 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-11 16:22:05.722 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-11 16:22:05.723 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-11 16:22:05.725 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-11 16:22:05.759 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=33.73
2026-03-11 16:22:05.759 | step 3 | route=IT_Ticket | empId=43865 | apiMs=55.54 | totalMs=55.54
2026-03-11 16:22:05.759 | step 1 | route=IT_Ticket | empId=43865 | query called at=16:22:05.759
2026-03-11 16:22:05.761 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-11 16:22:05.762 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-11 16:22:05.764 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-11 16:22:05.764 | step 3 | route=IT_Ticket | empId=43865 | apiMs=4.51 | totalMs=4.51
2026-03-11 16:23:05.276 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:23:05.276
2026-03-11 16:23:05.299 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=22.64
2026-03-11 16:23:05.302 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=26.53 | totalMs=26.53
2026-03-11 16:23:06.596 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:23:06.596
2026-03-11 16:23:07.406 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=16:23:07.406
2026-03-11 16:23:07.708 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=301.74
2026-03-11 16:23:07.711 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=305.55 | totalMs=305.55
2026-03-11 16:23:09.665 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=16:23:09.665
2026-03-11 16:23:09.678 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=11.73
2026-03-11 16:23:09.681 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=15.85 | totalMs=15.85
2026-03-11 16:23:27.637 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:23:27.637
2026-03-11 16:23:27.865 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=227.19
2026-03-11 16:23:27.907 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=22.54
2026-03-11 16:23:27.912 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=274.48 | totalMs=274.48
2026-03-11 16:23:27.915 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:23:27.915
2026-03-11 16:23:27.917 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-11 16:23:27.918 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-11 16:23:27.920 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-11 16:23:27.920 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=5.10 | totalMs=5.10
2026-03-11 16:23:27.920 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:23:27.920
2026-03-11 16:23:27.922 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-11 16:23:27.923 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-11 16:23:27.924 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-11 16:23:27.925 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=4.33 | totalMs=4.33
2026-03-11 16:23:28.181 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:23:28.181
2026-03-11 16:23:28.200 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=14.88
2026-03-11 16:23:28.203 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=21.65 | totalMs=21.65
2026-03-11 16:23:29.346 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:23:29.346
2026-03-11 16:24:27.852 | step 1 | route=IT_TicketPost | empId=38722 | query called at=16:24:27.852
2026-03-11 16:24:27.862 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-11 16:24:27.867 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=15.06 | totalMs=15.06
2026-03-11 16:24:27.870 | step 1 | route=IT_TicketPost | empId=38722 | query called at=16:24:27.870
2026-03-11 16:24:27.899 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=25.3
2026-03-11 16:24:27.904 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=33.65 | totalMs=33.65
2026-03-11 16:24:27.904 | step 1 | route=IT_TicketPost | empId=38722 | query called at=16:24:27.904
2026-03-11 16:24:27.907 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-11 16:24:27.907 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=2.49 | totalMs=2.49
2026-03-11 16:24:27.907 | step 1 | route=IT_TicketPost | empId=38722 | query called at=16:24:27.907
2026-03-11 16:24:27.908 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-11 16:24:27.909 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=1.50 | totalMs=1.50
2026-03-11 16:24:28.129 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:24:28.129
2026-03-11 16:24:28.140 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-11 16:24:28.142 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-03-11 16:24:28.143 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-11 16:24:28.145 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 16:24:28.146 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-11 16:24:28.164 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=17.69
2026-03-11 16:24:28.164 | step 3 | route=IT_Ticket | empId=38722 | apiMs=35.24 | totalMs=35.24
2026-03-11 16:24:28.165 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:24:28.165
2026-03-11 16:24:28.166 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-11 16:24:28.167 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-11 16:24:28.168 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-11 16:24:28.168 | step 3 | route=IT_Ticket | empId=38722 | apiMs=3.65 | totalMs=3.65
2026-03-11 16:24:29.480 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:24:29.480
2026-03-11 16:24:29.501 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=20.55
2026-03-11 16:24:29.505 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=24.92 | totalMs=24.92
2026-03-11 16:24:30.461 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:24:30.461
2026-03-11 16:24:36.982 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:24:36.982
2026-03-11 16:24:37.004 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=21.41
2026-03-11 16:24:37.032 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=14.24
2026-03-11 16:24:37.049 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=10.74
2026-03-11 16:24:37.070 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=15.67
2026-03-11 16:24:37.072 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=89.91 | totalMs=89.91
2026-03-11 16:24:37.072 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:24:37.072
2026-03-11 16:24:37.073 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-11 16:24:37.075 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-11 16:24:37.076 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-11 16:24:37.076 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.38 | totalMs=4.38
2026-03-11 16:24:37.077 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:24:37.077
2026-03-11 16:24:37.078 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-11 16:24:37.080 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-11 16:24:37.081 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-11 16:24:37.081 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.36 | totalMs=4.36
2026-03-11 16:24:37.082 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:24:37.082
2026-03-11 16:24:37.083 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-11 16:24:37.084 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-11 16:24:37.086 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-11 16:24:37.086 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.27 | totalMs=4.27
2026-03-11 16:24:37.086 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:24:37.086
2026-03-11 16:24:37.088 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-11 16:24:37.089 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-11 16:24:37.091 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-11 16:24:37.091 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.59 | totalMs=4.59
2026-03-11 16:24:37.517 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:24:37.517
2026-03-11 16:24:37.533 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=14.96
2026-03-11 16:24:37.533 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=15.77 | totalMs=15.77
2026-03-11 16:24:38.584 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:24:38.584
2026-03-11 16:25:55.188 | step 1 | route=IT_Ticket | empId=46282 | query called at=16:25:55.188
2026-03-11 16:25:55.203 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=14.46
2026-03-11 16:25:55.211 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=7.74
2026-03-11 16:25:55.220 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-03-11 16:25:55.228 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-03-11 16:25:55.237 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=8.05
2026-03-11 16:25:55.280 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=43.11
2026-03-11 16:25:55.281 | step 3 | route=IT_Ticket | empId=46282 | apiMs=92.93 | totalMs=92.93
2026-03-11 16:25:55.281 | step 1 | route=IT_Ticket | empId=46282 | query called at=16:25:55.281
2026-03-11 16:25:55.289 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=7.09
2026-03-11 16:25:55.297 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-03-11 16:25:55.306 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-11 16:25:55.306 | step 3 | route=IT_Ticket | empId=46282 | apiMs=24.71 | totalMs=24.71
2026-03-11 16:26:05.719 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46282 | query called at=16:26:05.719
2026-03-11 16:26:05.821 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=101.28
2026-03-11 16:26:05.825 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46282 | apiMs=105.63 | totalMs=105.63
2026-03-11 16:26:08.307 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query called at=16:26:08.307
2026-03-11 16:26:08.318 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-11 16:26:08.322 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46282 | apiMs=14.15 | totalMs=14.15
2026-03-11 16:27:09.793 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=16:27:09.793
2026-03-11 16:27:09.832 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=38.09
2026-03-11 16:27:09.833 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=39.10 | totalMs=39.10
2026-03-11 16:27:10.313 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:27:10.313
2026-03-11 16:27:14.735 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=16:27:14.735
2026-03-11 16:27:14.791 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=55.46
2026-03-11 16:27:14.797 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=61.64 | totalMs=61.64
2026-03-11 16:27:14.801 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=16:27:14.801
2026-03-11 16:27:14.832 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.76
2026-03-11 16:27:14.834 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-11 16:27:14.835 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-11 16:27:14.836 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=35.07 | totalMs=35.07
2026-03-11 16:27:15.066 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=16:27:15.066
2026-03-11 16:27:15.082 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=15.3
2026-03-11 16:27:15.083 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=16.06 | totalMs=16.06
2026-03-11 16:27:15.762 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:27:15.762
2026-03-11 16:28:12.449 | step 1 | route=IT_TicketPost | empId=46282 | query called at=16:28:12.449
2026-03-11 16:28:12.459 | step 2 | route=IT_TicketPost | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-11 16:28:12.463 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=14.15 | totalMs=14.15
2026-03-11 16:28:12.478 | step 1 | route=IT_TicketPost | empId=46282 | query called at=16:28:12.478
2026-03-11 16:28:12.490 | step 2 | route=IT_TicketPost | empId=46282 | query=IT_Ticket_Save_SPOC | queryMs=11.71
2026-03-11 16:28:12.491 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=13.80 | totalMs=13.80
2026-03-11 16:28:12.492 | step 1 | route=IT_TicketPost | empId=46282 | query called at=16:28:12.492
2026-03-11 16:28:12.494 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-11 16:28:12.494 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=2.42 | totalMs=2.42
2026-03-11 16:28:16.401 | step 1 | route=IT_Ticket | empId=46282 | query called at=16:28:16.401
2026-03-11 16:28:16.410 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-11 16:28:16.415 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 16:28:16.419 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-11 16:28:16.420 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-11 16:28:16.421 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-11 16:28:16.446 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=23.97
2026-03-11 16:28:16.446 | step 3 | route=IT_Ticket | empId=46282 | apiMs=45.56 | totalMs=45.56
2026-03-11 16:28:16.447 | step 1 | route=IT_Ticket | empId=46282 | query called at=16:28:16.447
2026-03-11 16:28:16.449 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.74
2026-03-11 16:28:16.450 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-11 16:28:16.451 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-11 16:28:16.452 | step 3 | route=IT_Ticket | empId=46282 | apiMs=4.98 | totalMs=4.98
2026-03-11 16:35:33.746 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:35:33.746
2026-03-11 16:35:33.780 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=33.64
2026-03-11 16:35:33.782 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-11 16:35:33.783 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-11 16:35:33.785 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-11 16:35:33.807 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=21.59
2026-03-11 16:35:33.843 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=36.29
2026-03-11 16:35:33.844 | step 3 | route=IT_Ticket | empId=62399 | apiMs=97.84 | totalMs=97.84
2026-03-11 16:35:33.844 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:35:33.844
2026-03-11 16:35:33.856 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=11.89
2026-03-11 16:35:33.857 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-11 16:35:33.859 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-11 16:35:33.859 | step 3 | route=IT_Ticket | empId=62399 | apiMs=15.15 | totalMs=15.15
2026-03-11 16:35:47.635 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=16:35:47.635
2026-03-11 16:35:47.939 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=302.78
2026-03-11 16:35:47.943 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=307.33 | totalMs=307.33
2026-03-11 16:35:52.003 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=16:35:52.003
2026-03-11 16:35:52.045 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=41.47
2026-03-11 16:35:52.049 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=45.97 | totalMs=45.97
2026-03-11 16:36:49.666 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:36:49.666
2026-03-11 16:36:49.690 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=23.93
2026-03-11 16:36:49.694 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=28.43 | totalMs=28.43
2026-03-11 16:36:49.698 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:36:49.698
2026-03-11 16:36:49.721 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=19.94
2026-03-11 16:36:49.751 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=53.10 | totalMs=53.10
2026-03-11 16:36:49.751 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:36:49.751
2026-03-11 16:36:49.753 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-11 16:36:49.754 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.53 | totalMs=2.53
2026-03-11 16:36:49.994 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:36:49.994
2026-03-11 16:36:50.004 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-11 16:36:50.006 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-11 16:36:50.007 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-11 16:36:50.009 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-11 16:36:50.010 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-11 16:36:50.048 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=37.3
2026-03-11 16:36:50.048 | step 3 | route=IT_Ticket | empId=62399 | apiMs=54.55 | totalMs=54.55
2026-03-11 16:36:50.049 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:36:50.049
2026-03-11 16:36:50.050 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-11 16:36:50.052 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-11 16:36:50.053 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-11 16:36:50.054 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.81 | totalMs=4.81
2026-03-11 16:37:17.700 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:37:17.700
2026-03-11 16:37:17.748 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=46.42
2026-03-11 16:37:17.748 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=47.44 | totalMs=47.44
2026-03-11 16:37:18.234 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:18.234
2026-03-11 16:37:23.119 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:37:23.119
2026-03-11 16:37:23.517 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=397.68
2026-03-11 16:37:23.523 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=403.73 | totalMs=403.73
2026-03-11 16:37:23.526 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:37:23.526
2026-03-11 16:37:23.531 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.31
2026-03-11 16:37:23.533 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-11 16:37:23.535 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-11 16:37:23.535 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=9.39 | totalMs=9.39
2026-03-11 16:37:23.759 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:37:23.759
2026-03-11 16:37:23.789 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=29.74
2026-03-11 16:37:23.790 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=30.56 | totalMs=30.56
2026-03-11 16:37:24.251 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:24.251
2026-03-11 16:37:27.273 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:27.273
2026-03-11 16:42:20.078 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:42:20.078
2026-03-11 16:42:20.112 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=33.33
2026-03-11 16:42:20.114 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-11 16:42:20.115 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-11 16:42:20.117 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-11 16:42:20.139 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=21.7
2026-03-11 16:42:20.179 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=39.6
2026-03-11 16:42:20.180 | step 3 | route=IT_Ticket | empId=41332 | apiMs=101.24 | totalMs=101.24
2026-03-11 16:42:20.180 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:42:20.180
2026-03-11 16:42:20.200 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=18.82
2026-03-11 16:42:20.201 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-11 16:42:20.203 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-11 16:42:20.203 | step 3 | route=IT_Ticket | empId=41332 | apiMs=22.88 | totalMs=22.88
2026-03-11 16:42:29.340 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=16:42:29.340
2026-03-11 16:42:29.626 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=285.77
2026-03-11 16:42:29.630 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=290.10 | totalMs=290.10
2026-03-11 16:42:31.454 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=16:42:31.454
2026-03-11 16:42:31.466 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-03-11 16:42:31.470 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=15.95 | totalMs=15.95
2026-03-11 16:43:35.098 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:43:35.098
2026-03-11 16:43:35.109 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-11 16:43:35.112 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.53 | totalMs=14.53
2026-03-11 16:43:35.115 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:43:35.115
2026-03-11 16:43:35.139 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=19.95
2026-03-11 16:43:35.141 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=25.21 | totalMs=25.21
2026-03-11 16:43:35.141 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:43:35.141
2026-03-11 16:43:35.177 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=35.44
2026-03-11 16:43:35.177 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=36.25 | totalMs=36.25
2026-03-11 16:43:35.178 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:43:35.178
2026-03-11 16:43:35.180 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-11 16:43:35.180 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.44 | totalMs=2.44
2026-03-11 16:43:38.942 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:43:38.942
2026-03-11 16:43:38.953 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-11 16:43:38.957 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-11 16:43:38.962 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-11 16:43:38.963 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-11 16:43:38.965 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-11 16:43:39.006 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=41.21
2026-03-11 16:43:39.007 | step 3 | route=IT_Ticket | empId=41332 | apiMs=64.77 | totalMs=64.77
2026-03-11 16:43:39.007 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:43:39.007
2026-03-11 16:43:39.009 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-11 16:43:39.010 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-11 16:43:39.012 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-11 16:43:39.012 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.72 | totalMs=4.72
2026-03-11 17:01:14.739 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=17:01:14.739
2026-03-11 17:01:14.776 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=35.81
2026-03-11 17:01:14.779 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=39.86 | totalMs=39.86
2026-03-11 17:01:15.191 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:01:15.191
2026-03-11 17:02:03.571 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:02:03.571
2026-03-11 17:02:03.605 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=33.89
2026-03-11 17:02:03.607 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-11 17:02:03.609 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-11 17:02:03.610 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-11 17:02:03.633 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=21.88
2026-03-11 17:02:03.671 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=38.01
2026-03-11 17:02:03.671 | step 3 | route=IT_Ticket | empId=57185 | apiMs=100.45 | totalMs=100.45
2026-03-11 17:02:03.672 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:02:03.672
2026-03-11 17:02:03.690 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=17.28
2026-03-11 17:02:03.691 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-11 17:02:03.692 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-11 17:02:03.692 | step 3 | route=IT_Ticket | empId=57185 | apiMs=20.44 | totalMs=20.44
2026-03-11 17:02:12.134 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=17:02:12.134
2026-03-11 17:02:12.593 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=458.38
2026-03-11 17:02:12.597 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=462.62 | totalMs=462.62
2026-03-11 17:02:14.459 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=17:02:14.459
2026-03-11 17:02:14.472 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-03-11 17:02:14.475 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=16.28 | totalMs=16.28
2026-03-11 17:02:50.855 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:02:50.855
2026-03-11 17:02:50.865 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-11 17:02:50.869 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=13.83 | totalMs=13.83
2026-03-11 17:02:50.872 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:02:50.872
2026-03-11 17:02:50.893 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=17.41
2026-03-11 17:02:50.895 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=22.70 | totalMs=22.70
2026-03-11 17:02:50.895 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:02:50.895
2026-03-11 17:02:50.924 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.8
2026-03-11 17:02:50.925 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=29.52 | totalMs=29.52
2026-03-11 17:02:51.301 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:02:51.301
2026-03-11 17:02:51.311 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-11 17:02:51.313 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-11 17:02:51.314 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-11 17:02:51.315 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-11 17:02:51.317 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-11 17:02:51.350 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=32.72
2026-03-11 17:02:51.350 | step 3 | route=IT_Ticket | empId=57185 | apiMs=49.07 | totalMs=49.07
2026-03-11 17:02:51.350 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:02:51.350
2026-03-11 17:02:51.352 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-11 17:02:51.353 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-11 17:02:51.355 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-11 17:02:51.355 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.52 | totalMs=4.52
2026-03-11 17:03:15.362 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:03:15.362
2026-03-11 17:03:15.382 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=19.24
2026-03-11 17:03:15.386 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=24.15 | totalMs=24.15
2026-03-11 17:03:16.335 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:16.335
2026-03-11 17:03:21.141 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:03:21.141
2026-03-11 17:03:21.186 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=44.3
2026-03-11 17:03:21.189 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=48.07 | totalMs=48.07
2026-03-11 17:03:21.189 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:03:21.189
2026-03-11 17:03:21.191 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-11 17:03:21.193 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-11 17:03:21.194 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-11 17:03:21.194 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=5.04 | totalMs=5.04
2026-03-11 17:03:21.445 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:03:21.445
2026-03-11 17:03:21.467 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=20.86
2026-03-11 17:03:21.467 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=21.79 | totalMs=21.79
2026-03-11 17:03:22.087 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:22.087
2026-03-11 17:05:03.312 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=17:05:03.312
2026-03-11 17:05:03.373 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=60.97
2026-03-11 17:05:03.381 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=69.22 | totalMs=69.22
2026-03-11 17:05:03.385 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=17:05:03.385
2026-03-11 17:05:03.397 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.52
2026-03-11 17:05:03.406 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-03-11 17:05:03.414 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.19
2026-03-11 17:05:03.415 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=29.56 | totalMs=29.56
2026-03-11 17:05:03.655 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=17:05:03.655
2026-03-11 17:05:03.685 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=29.29
2026-03-11 17:05:03.685 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=30.17 | totalMs=30.17
2026-03-11 17:05:04.069 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:04.069
2026-03-11 17:05:08.335 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:08.335
2026-03-11 17:17:10.529 | step 1 | route=Ticket_SPOC_Approve | empId=38724 | query called at=17:17:10.529
2026-03-11 17:17:10.568 | step 2 | route=Ticket_SPOC_Approve | empId=38724 | query=IT_TIcket_SPOCApp_Report | queryMs=38.02
2026-03-11 17:17:10.572 | step 3 | route=Ticket_SPOC_Approve | empId=38724 | apiMs=42.93 | totalMs=42.93
2026-03-11 17:17:10.917 | step 4 | route=pageRenderd | empId=38724 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:17:10.917
2026-03-11 17:27:11.909 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:27:11.909
2026-03-11 17:27:11.961 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=51.44
2026-03-11 17:27:11.963 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-11 17:27:11.964 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-11 17:27:11.966 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-11 17:27:11.988 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=21.77
2026-03-11 17:27:12.025 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=36.62
2026-03-11 17:27:12.025 | step 3 | route=IT_Ticket | empId=58334 | apiMs=116.14 | totalMs=116.14
2026-03-11 17:27:12.026 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:27:12.026
2026-03-11 17:27:12.043 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=17.07
2026-03-11 17:27:12.045 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-11 17:27:12.046 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-11 17:27:12.046 | step 3 | route=IT_Ticket | empId=58334 | apiMs=20.28 | totalMs=20.28
2026-03-11 17:27:36.286 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=17:27:36.286
2026-03-11 17:27:36.716 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=429.54
2026-03-11 17:27:36.720 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=433.92 | totalMs=433.92
2026-03-11 17:28:01.024 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=17:28:01.024
2026-03-11 17:28:01.036 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-03-11 17:28:01.040 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=15.81 | totalMs=15.81
2026-03-11 17:28:52.922 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:28:52.922
2026-03-11 17:28:52.968 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=44.82
2026-03-11 17:28:52.968 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=45.73 | totalMs=45.73
2026-03-11 17:28:53.500 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:28:53.500
2026-03-11 17:29:39.262 | step 1 | route=IT_TicketPost | empId=58334 | query called at=17:29:39.262
2026-03-11 17:29:39.274 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=11.28
2026-03-11 17:29:39.274 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=12.23 | totalMs=12.23
2026-03-11 17:29:39.275 | step 1 | route=IT_TicketPost | empId=58334 | query called at=17:29:39.275
2026-03-11 17:29:39.286 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=11.15
2026-03-11 17:29:39.288 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=13.29 | totalMs=13.29
2026-03-11 17:29:39.288 | step 1 | route=IT_TicketPost | empId=58334 | query called at=17:29:39.288
2026-03-11 17:29:39.304 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.68
2026-03-11 17:29:39.305 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=16.39 | totalMs=16.39
2026-03-11 17:29:39.632 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:29:39.632
2026-03-11 17:29:39.642 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-11 17:29:39.643 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-11 17:29:39.644 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-11 17:29:39.646 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-11 17:29:39.647 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-11 17:29:39.672 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=24.57
2026-03-11 17:29:39.672 | step 3 | route=IT_Ticket | empId=58334 | apiMs=40.78 | totalMs=40.78
2026-03-11 17:29:39.673 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:29:39.673
2026-03-11 17:29:39.674 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-11 17:29:39.675 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-11 17:29:39.677 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-11 17:29:39.677 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.19 | totalMs=4.19
2026-03-11 17:31:07.928 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:31:07.928
2026-03-11 17:31:07.990 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=60.79
2026-03-11 17:31:07.993 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=64.17 | totalMs=64.17
2026-03-11 17:31:07.995 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-11).
2026-03-11 17:31:08.253 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:31:08.253
2026-03-11 17:31:08.272 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=18.99
2026-03-11 17:31:08.273 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=19.85 | totalMs=19.85
2026-03-11 17:31:08.747 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:31:08.747
2026-03-11 17:31:20.135 | step 1 | route=DesignTicketReport | empId=314 | query called at=17:31:20.135
2026-03-11 17:31:20.241 | step 2 | route=DesignTicketReport | empId=314 | query=DesignTicket_Report_proc | queryMs=105.08
2026-03-11 17:31:20.241 | step 3 | route=DesignTicketReport | empId=314 | apiMs=105.92 | totalMs=105.92
2026-03-11 17:31:20.749 | step 4 | route=pageRenderd | empId=314 | Page=DESIGNER TICKET REPORT | page fully loaded at : 17:31:20.749
2026-03-11 17:31:21.742 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:31:21.742
2026-03-11 17:31:21.762 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.04
2026-03-11 17:31:21.765 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.89 | totalMs=23.89
2026-03-11 17:31:22.428 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:31:22.428
2026-03-11 17:31:26.864 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:31:26.864
2026-03-11 17:31:26.875 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.86
2026-03-11 17:31:26.880 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=16.43 | totalMs=16.43
2026-03-11 17:31:26.885 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46290, 7, date lock approval, 1, 6, 10342, 2026-03-11).
2026-03-11 17:31:27.121 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:31:27.121
2026-03-11 17:31:27.141 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.38
2026-03-11 17:31:27.141 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.15 | totalMs=20.15
2026-03-11 17:31:27.592 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:31:27.592
2026-03-11 17:35:12.791 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:35:12.791
2026-03-11 17:35:12.808 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=16.49
2026-03-11 17:35:12.811 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=20.59 | totalMs=20.59
2026-03-11 17:35:13.451 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:13.451
2026-03-11 17:35:17.986 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:35:17.986
2026-03-11 17:35:18.022 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=35.98
2026-03-11 17:35:18.028 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=41.98 | totalMs=41.98
2026-03-11 17:35:18.031 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:35:18.031
2026-03-11 17:35:18.063 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.65
2026-03-11 17:35:18.064 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-11 17:35:18.066 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-11 17:35:18.066 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=34.90 | totalMs=34.90
2026-03-11 17:35:18.350 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:35:18.350
2026-03-11 17:35:18.372 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=21.37
2026-03-11 17:35:18.372 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=22.17 | totalMs=22.17
2026-03-11 17:35:19.233 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:19.233
2026-03-11 17:52:12.344 | step 1 | route=IT_Ticket | empId=294 | query called at=17:52:12.344
2026-03-11 17:52:12.379 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=34.03
2026-03-11 17:52:12.384 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-11 17:52:12.388 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-11 17:52:12.392 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-11 17:52:12.408 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=15.63
2026-03-11 17:52:12.445 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=36.36
2026-03-11 17:52:12.445 | step 3 | route=IT_Ticket | empId=294 | apiMs=101.07 | totalMs=101.07
2026-03-11 17:52:12.446 | step 1 | route=IT_Ticket | empId=294 | query called at=17:52:12.446
2026-03-11 17:52:12.464 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=17.84
2026-03-11 17:52:12.465 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-11 17:52:12.467 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-11 17:52:12.467 | step 3 | route=IT_Ticket | empId=294 | apiMs=20.98 | totalMs=20.98
2026-03-11 17:52:24.289 | step 1 | route=Ticket_Entry_SPOC_Module | empId=294 | query called at=17:52:24.289
2026-03-11 17:52:24.446 | step 2 | route=Ticket_Entry_SPOC_Module | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=156.8
2026-03-11 17:52:24.449 | step 3 | route=Ticket_Entry_SPOC_Module | empId=294 | apiMs=160.78 | totalMs=160.78
2026-03-11 17:52:26.588 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=294 | query called at=17:52:26.588
2026-03-11 17:52:26.600 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=11.54
2026-03-11 17:52:26.603 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=294 | apiMs=15.60 | totalMs=15.60
2026-03-11 17:54:00.192 | step 1 | route=IT_TicketPost | empId=294 | query called at=17:54:00.192
2026-03-11 17:54:00.203 | step 2 | route=IT_TicketPost | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-11 17:54:00.206 | step 3 | route=IT_TicketPost | empId=294 | apiMs=13.90 | totalMs=13.90
2026-03-11 17:54:00.209 | step 1 | route=IT_TicketPost | empId=294 | query called at=17:54:00.209
2026-03-11 17:54:00.236 | step 2 | route=IT_TicketPost | empId=294 | query=IT_Ticket_Save_SPOC | queryMs=23.27
2026-03-11 17:54:00.238 | step 3 | route=IT_TicketPost | empId=294 | apiMs=28.49 | totalMs=28.49
2026-03-11 17:54:00.238 | step 1 | route=IT_TicketPost | empId=294 | query called at=17:54:00.238
2026-03-11 17:54:00.241 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-11 17:54:00.241 | step 3 | route=IT_TicketPost | empId=294 | apiMs=2.62 | totalMs=2.62
2026-03-11 17:54:03.658 | step 1 | route=IT_Ticket | empId=294 | query called at=17:54:03.658
2026-03-11 17:54:03.669 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-11 17:54:03.671 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-11 17:54:03.672 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-11 17:54:03.673 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-11 17:54:03.675 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-11 17:54:03.712 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=36.7
2026-03-11 17:54:03.713 | step 3 | route=IT_Ticket | empId=294 | apiMs=54.47 | totalMs=54.47
2026-03-11 17:54:03.713 | step 1 | route=IT_Ticket | empId=294 | query called at=17:54:03.713
2026-03-11 17:54:03.715 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-11 17:54:03.716 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 17:54:03.717 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 17:54:03.718 | step 3 | route=IT_Ticket | empId=294 | apiMs=4.61 | totalMs=4.61
2026-03-11 18:00:29.815 | step 1 | route=IT_Ticket | empId=48116 | query called at=18:00:29.815
2026-03-11 18:00:29.849 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=33.75
2026-03-11 18:00:29.851 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-11 18:00:29.852 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-11 18:00:29.853 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-11 18:00:29.867 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=12.82
2026-03-11 18:00:29.886 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=18.92
2026-03-11 18:00:29.886 | step 3 | route=IT_Ticket | empId=48116 | apiMs=71.37 | totalMs=71.37
2026-03-11 18:00:29.887 | step 1 | route=IT_Ticket | empId=48116 | query called at=18:00:29.887
2026-03-11 18:00:29.897 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=10.48
2026-03-11 18:00:29.899 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-11 18:00:29.900 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-11 18:00:29.900 | step 3 | route=IT_Ticket | empId=48116 | apiMs=13.54 | totalMs=13.54
2026-03-11 18:00:34.584 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=18:00:34.584
2026-03-11 18:00:34.732 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=148.4
2026-03-11 18:00:34.737 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=153.21 | totalMs=153.21
2026-03-11 18:00:36.816 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=18:00:36.816
2026-03-11 18:00:36.828 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-11 18:00:36.831 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.09 | totalMs=15.09
2026-03-11 18:01:06.646 | step 1 | route=IT_TicketPost | empId=48116 | query called at=18:01:06.646
2026-03-11 18:01:06.657 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-11 18:01:06.660 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=13.92 | totalMs=13.92
2026-03-11 18:01:06.663 | step 1 | route=IT_TicketPost | empId=48116 | query called at=18:01:06.663
2026-03-11 18:01:06.687 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=20.24
2026-03-11 18:01:06.688 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=24.83 | totalMs=24.83
2026-03-11 18:01:06.689 | step 1 | route=IT_TicketPost | empId=48116 | query called at=18:01:06.689
2026-03-11 18:01:06.690 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-03-11 18:01:06.691 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.03 | totalMs=2.03
2026-03-11 18:01:09.432 | step 1 | route=IT_Ticket | empId=48116 | query called at=18:01:09.432
2026-03-11 18:01:09.441 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-11 18:01:09.446 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-11 18:01:09.450 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-11 18:01:09.451 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-11 18:01:09.452 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-03-11 18:01:09.471 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=18.4
2026-03-11 18:01:09.471 | step 3 | route=IT_Ticket | empId=48116 | apiMs=39.37 | totalMs=39.37
2026-03-11 18:01:09.472 | step 1 | route=IT_Ticket | empId=48116 | query called at=18:01:09.472
2026-03-11 18:01:09.473 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-11 18:01:09.474 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-11 18:01:09.475 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-11 18:01:09.475 | step 3 | route=IT_Ticket | empId=48116 | apiMs=3.69 | totalMs=3.69
2026-03-11 18:01:34.480 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=18:01:34.480
2026-03-11 18:01:34.525 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=45.3
2026-03-11 18:01:34.532 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=52.23 | totalMs=52.23
2026-03-11 18:01:35.129 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:01:35.129
2026-03-11 18:01:41.012 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=18:01:41.012
2026-03-11 18:01:41.093 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=80.97
2026-03-11 18:01:41.105 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=93.80 | totalMs=93.80
2026-03-11 18:01:41.113 | step 5 | route=SPOC_Entry_Save | empId=20299 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48116, 7, Yarn transfer, 1, 6, 10342, 2026-03-11).
2026-03-11 18:01:41.365 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=18:01:41.365
2026-03-11 18:01:41.390 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=24.44
2026-03-11 18:01:41.390 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=25.23 | totalMs=25.23
2026-03-11 18:01:41.771 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:01:41.771
2026-03-11 18:01:50.032 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=18:01:50.032
2026-03-11 18:01:50.044 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=11.85
2026-03-11 18:01:50.047 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=15.10 | totalMs=15.10
2026-03-11 18:01:50.049 | step 5 | route=SPOC_Entry_Save | empId=20299 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48116, 7, Yarn transfer, 1, 6, 10342, 2026-03-11).
2026-03-11 18:01:50.272 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=18:01:50.272
2026-03-11 18:01:50.293 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=20.42
2026-03-11 18:01:50.293 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=21.28 | totalMs=21.28
2026-03-11 18:01:50.964 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:01:50.964
2026-03-11 18:02:01.393 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=18:02:01.393
2026-03-11 18:02:01.404 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=10.2
2026-03-11 18:02:01.409 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=16.05 | totalMs=16.05
2026-03-11 18:02:01.414 | step 5 | route=SPOC_Entry_Save | empId=20299 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48116, 7, Yarn transfer, 1, 6, 10342, 2026-03-11).
2026-03-11 18:02:01.636 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=18:02:01.636
2026-03-11 18:02:01.653 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=16.41
2026-03-11 18:02:01.654 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=17.22 | totalMs=17.22
2026-03-11 18:02:02.411 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:02:02.411
2026-03-11 18:02:25.863 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:02:25.863
2026-03-11 18:02:26.749 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:02:26.749
2026-03-11 18:02:27.412 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:02:27.412
2026-03-11 18:02:41.039 | step 1 | route=IT_Ticket | empId=20299 | query called at=18:02:41.039
2026-03-11 18:02:41.049 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-11 18:02:41.055 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-11 18:02:41.060 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 18:02:41.064 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-11 18:02:41.066 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-11 18:02:41.103 | step 2 | route=IT_Ticket | empId=20299 | query=VMS_Comp_login_proc | queryMs=36.69
2026-03-11 18:02:41.103 | step 3 | route=IT_Ticket | empId=20299 | apiMs=64.77 | totalMs=64.77
2026-03-11 18:02:41.104 | step 1 | route=IT_Ticket | empId=20299 | query called at=18:02:41.104
2026-03-11 18:02:41.105 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-11 18:02:41.107 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-11 18:02:41.108 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-11 18:02:41.108 | step 3 | route=IT_Ticket | empId=20299 | apiMs=4.77 | totalMs=4.77
2026-03-11 18:02:55.635 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:02:55.635
2026-03-11 18:02:56.306 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=18:02:56.306
2026-03-11 18:02:56.329 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=22.58
2026-03-11 18:02:56.333 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=26.57 | totalMs=26.57
2026-03-11 18:02:57.362 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:02:57.362
2026-03-11 18:03:13.911 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=18:03:13.911
2026-03-11 18:03:13.922 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=11.1
2026-03-11 18:03:14.114 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=203.10 | totalMs=203.10
2026-03-11 18:03:14.147 | step 5 | route=SPOC_Entry_Save | empId=20299 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48116, 7, Yarn transfer, 1, 6, 10342, 2026-03-11).
2026-03-11 18:03:14.420 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=18:03:14.420
2026-03-11 18:03:14.454 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=30.33
2026-03-11 18:03:14.457 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=36.97 | totalMs=36.97
2026-03-11 18:03:15.201 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:03:15.201
2026-03-11 18:03:28.089 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=18:03:28.089
2026-03-11 18:03:28.101 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=10.99
2026-03-11 18:03:28.106 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=16.39 | totalMs=16.39
2026-03-11 18:03:28.110 | step 5 | route=SPOC_Entry_Save | empId=20299 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48116, 7, Yarn transfer, 1, 6, 10342, 2026-03-11).
2026-03-11 18:03:28.364 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=18:03:28.364
2026-03-11 18:03:28.380 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.42
2026-03-11 18:03:28.380 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=16.17 | totalMs=16.17
2026-03-11 18:03:28.795 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:03:28.795
2026-03-11 18:03:37.947 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=18:03:37.947
2026-03-11 18:03:37.958 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=10.59
2026-03-11 18:03:37.963 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=15.80 | totalMs=15.80
2026-03-11 18:03:37.967 | step 5 | route=SPOC_Entry_Save | empId=20299 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48116, 7, Yarn transfer, 1, 6, 10342, 2026-03-11).
2026-03-11 18:03:38.208 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=18:03:38.208
2026-03-11 18:03:38.226 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=17.17
2026-03-11 18:03:38.226 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=17.93 | totalMs=17.93
2026-03-11 18:03:38.636 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:03:38.636
2026-03-11 18:08:33.180 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=18:08:33.180
2026-03-11 18:08:33.191 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=11.12
2026-03-11 18:08:33.197 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=17.07 | totalMs=17.07
2026-03-11 18:08:33.202 | step 5 | route=SPOC_Entry_Save | empId=20299 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48116, 7, Yarn transfer, 1, 6, 10342, 2026-03-11).
2026-03-11 18:08:33.429 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=18:08:33.429
2026-03-11 18:08:33.448 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=18.46
2026-03-11 18:08:33.449 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=19.26 | totalMs=19.26
2026-03-11 18:08:33.851 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:08:33.851
2026-03-11 18:11:55.066 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=18:11:55.066
2026-03-11 18:11:55.085 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=18.75
2026-03-11 18:11:55.086 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=19.67 | totalMs=19.67
2026-03-11 18:11:57.705 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:11:57.705
2026-03-11 18:12:03.410 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=18:12:03.410
2026-03-11 18:12:03.421 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=10.04
2026-03-11 18:12:03.435 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=24.75 | totalMs=24.75
2026-03-11 18:12:03.438 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=18:12:03.438
2026-03-11 18:12:03.475 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.27
2026-03-11 18:12:03.483 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.01
2026-03-11 18:12:03.491 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-03-11 18:12:03.492 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=53.50 | totalMs=53.50
2026-03-11 18:12:06.812 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=18:12:06.812
2026-03-11 18:12:06.829 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=13.62
2026-03-11 18:12:06.833 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=20.35 | totalMs=20.35
2026-03-11 18:12:07.643 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:12:07.643
2026-03-11 19:21:47.083 | step 1 | route=IT_Ticket | empId=39652 | query called at=19:21:47.083
2026-03-11 19:21:47.117 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=33.34
2026-03-11 19:21:47.118 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-11 19:21:47.120 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-11 19:21:47.121 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-11 19:21:47.143 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=21.54
2026-03-11 19:21:47.181 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=37.77
2026-03-11 19:21:47.182 | step 3 | route=IT_Ticket | empId=39652 | apiMs=98.73 | totalMs=98.73
2026-03-11 19:21:47.182 | step 1 | route=IT_Ticket | empId=39652 | query called at=19:21:47.182
2026-03-11 19:21:47.199 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=16.29
2026-03-11 19:21:47.200 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-11 19:21:47.201 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-11 19:21:47.202 | step 3 | route=IT_Ticket | empId=39652 | apiMs=19.48 | totalMs=19.48
2026-03-11 19:22:10.072 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=19:22:10.072
2026-03-11 19:22:10.209 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=136.05
2026-03-11 19:22:10.209 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=137.06 | totalMs=137.06
2026-03-11 19:22:11.928 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=19:22:11.928
2026-03-11 19:22:11.941 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=12.76
2026-03-11 19:22:11.945 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=16.93 | totalMs=16.93
2026-03-11 19:24:02.760 | step 1 | route=IT_TicketPost | empId=39652 | query called at=19:24:02.760
2026-03-11 19:24:02.786 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=25.64
2026-03-11 19:24:02.791 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=31.02 | totalMs=31.02
2026-03-11 19:24:02.794 | step 1 | route=IT_TicketPost | empId=39652 | query called at=19:24:02.794
2026-03-11 19:24:02.816 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=17.64
2026-03-11 19:24:02.818 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=23.23 | totalMs=23.23
2026-03-11 19:24:02.818 | step 1 | route=IT_TicketPost | empId=39652 | query called at=19:24:02.818
2026-03-11 19:24:02.820 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-11 19:24:02.820 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=2.36 | totalMs=2.36
2026-03-11 19:24:02.821 | step 1 | route=IT_TicketPost | empId=39652 | query called at=19:24:02.821
2026-03-11 19:24:02.822 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-11 19:24:02.823 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.86 | totalMs=1.86
2026-03-11 19:24:04.861 | step 1 | route=IT_Ticket | empId=39652 | query called at=19:24:04.861
2026-03-11 19:24:04.871 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-03-11 19:24:04.876 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-11 19:24:04.883 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-11 19:24:04.887 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-11 19:24:04.889 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-03-11 19:24:04.923 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=33.71
2026-03-11 19:24:04.924 | step 3 | route=IT_Ticket | empId=39652 | apiMs=62.48 | totalMs=62.48
2026-03-11 19:24:04.924 | step 1 | route=IT_Ticket | empId=39652 | query called at=19:24:04.924
2026-03-11 19:24:04.926 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-11 19:24:04.927 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-11 19:24:04.928 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-11 19:24:04.929 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.73 | totalMs=4.73
2026-03-11 20:15:52.329 | step 5 | route=dashboard | empId=Gra 0226 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-12 09:01:16.298 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:01:16.298
2026-03-12 09:01:16.346 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=47.13
2026-03-12 09:01:16.348 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-12 09:01:16.359 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-03-12 09:01:16.369 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=8.86
2026-03-12 09:01:16.410 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=41.1
2026-03-12 09:01:16.444 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=33.2
2026-03-12 09:01:16.444 | step 3 | route=IT_Ticket | empId=46973 | apiMs=145.58 | totalMs=145.58
2026-03-12 09:01:16.444 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:01:16.444
2026-03-12 09:01:16.462 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=17.43
2026-03-12 09:01:16.472 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=9.46
2026-03-12 09:01:16.473 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-12 09:01:16.474 | step 3 | route=IT_Ticket | empId=46973 | apiMs=29.24 | totalMs=29.24
2026-03-12 09:01:22.372 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=09:01:22.372
2026-03-12 09:01:22.898 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=525.61
2026-03-12 09:01:22.898 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=526.64 | totalMs=526.64
2026-03-12 09:01:25.828 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:01:25.828
2026-03-12 09:01:25.851 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=22.61
2026-03-12 09:01:25.856 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=27.66 | totalMs=27.66
2026-03-12 09:01:42.685 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:01:42.685
2026-03-12 09:01:42.695 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-12 09:01:42.699 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=13.99 | totalMs=13.99
2026-03-12 09:01:42.702 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:01:42.702
2026-03-12 09:01:42.744 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=38.53
2026-03-12 09:01:42.747 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=45.14 | totalMs=45.14
2026-03-12 09:01:42.748 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:01:42.748
2026-03-12 09:01:42.754 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.6
2026-03-12 09:01:42.754 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=6.36 | totalMs=6.36
2026-03-12 09:01:42.755 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:01:42.755
2026-03-12 09:01:42.758 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.86
2026-03-12 09:01:42.758 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=3.59 | totalMs=3.59
2026-03-12 09:01:46.112 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:01:46.112
2026-03-12 09:01:46.122 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-12 09:01:46.127 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-12 09:01:46.132 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-12 09:01:46.134 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-12 09:01:46.136 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.52
2026-03-12 09:01:46.170 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=34.54
2026-03-12 09:01:46.171 | step 3 | route=IT_Ticket | empId=46973 | apiMs=59.22 | totalMs=59.22
2026-03-12 09:01:46.171 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:01:46.171
2026-03-12 09:01:46.173 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-12 09:01:46.175 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-12 09:01:46.176 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-12 09:01:46.176 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.00 | totalMs=5.00
2026-03-12 09:01:59.927 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=09:01:59.927
2026-03-12 09:02:00.237 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=309.13
2026-03-12 09:02:00.242 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=314.18 | totalMs=314.18
2026-03-12 09:02:02.427 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:02:02.427
2026-03-12 09:02:02.438 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-12 09:02:02.442 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=14.95 | totalMs=14.95
2026-03-12 09:02:59.640 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-12 09:03:04.983 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:03:04.983
2026-03-12 09:03:05.002 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=18.1
2026-03-12 09:03:05.005 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=22.05 | totalMs=22.05
2026-03-12 09:03:05.008 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:03:05.008
2026-03-12 09:03:05.036 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=24.35
2026-03-12 09:03:05.047 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=39.01 | totalMs=39.01
2026-03-12 09:03:05.048 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:03:05.048
2026-03-12 09:03:05.058 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.42
2026-03-12 09:03:05.058 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=10.31 | totalMs=10.31
2026-03-12 09:03:10.840 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:03:10.840
2026-03-12 09:03:10.851 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-12 09:03:10.856 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-03-12 09:03:10.861 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-12 09:03:10.866 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-12 09:03:10.867 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-12 09:03:10.903 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=35.74
2026-03-12 09:03:10.904 | step 3 | route=IT_Ticket | empId=46973 | apiMs=63.57 | totalMs=63.57
2026-03-12 09:03:10.904 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:03:10.904
2026-03-12 09:03:10.906 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.73
2026-03-12 09:03:10.908 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-12 09:03:10.910 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-12 09:03:10.910 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.73 | totalMs=5.73
2026-03-12 09:03:13.489 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-12 09:03:29.215 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-12 09:03:31.694 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:03:31.694
2026-03-12 09:03:31.754 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=58.93
2026-03-12 09:03:31.757 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=63.15 | totalMs=63.15
2026-03-12 09:03:32.373 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:03:32.373
2026-03-12 09:03:40.934 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:03:40.934
2026-03-12 09:03:41.559 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=624.49
2026-03-12 09:03:41.570 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=8.18
2026-03-12 09:03:41.583 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=649.00 | totalMs=649.00
2026-03-12 09:03:41.586 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:03:41.586
2026-03-12 09:03:41.591 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-12 09:03:41.592 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-12 09:03:41.594 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-12 09:03:41.594 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.74 | totalMs=7.74
2026-03-12 09:03:44.090 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-12 09:03:44.595 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:03:44.595
2026-03-12 09:03:44.609 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=9.9
2026-03-12 09:03:44.619 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.16
2026-03-12 09:03:44.628 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=33.50 | totalMs=33.50
2026-03-12 09:03:44.638 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:03:44.638
2026-03-12 09:03:44.642 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-12 09:03:44.647 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-12 09:03:44.651 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-12 09:03:44.651 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=13.21 | totalMs=13.21
2026-03-12 09:03:44.653 | step 5 | route=SPOC_Entry_Save | empId=9549 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (37725).
2026-03-12 09:03:44.883 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:03:44.883
2026-03-12 09:03:44.921 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=36.69
2026-03-12 09:03:44.921 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=37.61 | totalMs=37.61
2026-03-12 09:03:45.587 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:03:45.587
2026-03-12 09:27:02.329 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=09:27:02.329
2026-03-12 09:27:02.367 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=37.15
2026-03-12 09:27:02.370 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=41.49 | totalMs=41.49
2026-03-12 09:27:02.756 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:27:02.756
2026-03-12 09:31:29.813 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:31:29.813
2026-03-12 09:31:29.879 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=65.65
2026-03-12 09:31:29.891 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.78
2026-03-12 09:31:29.906 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-03-12 09:31:29.919 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-03-12 09:31:29.978 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=58.28
2026-03-12 09:31:30.061 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=82.82
2026-03-12 09:31:30.061 | step 3 | route=IT_Ticket | empId=51700 | apiMs=248.29 | totalMs=248.29
2026-03-12 09:31:30.062 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:31:30.062
2026-03-12 09:31:30.101 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=39.21
2026-03-12 09:31:30.109 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=7.19
2026-03-12 09:31:30.117 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-03-12 09:31:30.117 | step 3 | route=IT_Ticket | empId=51700 | apiMs=55.87 | totalMs=55.87
2026-03-12 09:31:38.785 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:31:38.785
2026-03-12 09:31:38.802 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=16.18
2026-03-12 09:31:38.811 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=8.79
2026-03-12 09:31:38.820 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-03-12 09:31:38.828 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-03-12 09:31:38.875 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=46.7
2026-03-12 09:31:38.907 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=30.98
2026-03-12 09:31:38.907 | step 3 | route=IT_Ticket | empId=49869 | apiMs=121.63 | totalMs=121.63
2026-03-12 09:31:38.907 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:31:38.907
2026-03-12 09:31:38.915 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=7.36
2026-03-12 09:31:38.923 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-03-12 09:31:38.932 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-03-12 09:31:38.932 | step 3 | route=IT_Ticket | empId=49869 | apiMs=24.80 | totalMs=24.80
2026-03-12 09:31:46.407 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=09:31:46.407
2026-03-12 09:31:46.502 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=94.62
2026-03-12 09:31:46.503 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=95.55 | totalMs=95.55
2026-03-12 09:31:48.038 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:31:48.038
2026-03-12 09:31:48.158 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=119.39
2026-03-12 09:31:48.161 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=122.95 | totalMs=122.95
2026-03-12 09:31:51.294 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=09:31:51.294
2026-03-12 09:31:51.319 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=24.92
2026-03-12 09:31:51.323 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=28.88 | totalMs=28.88
2026-03-12 09:31:57.073 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:31:57.073
2026-03-12 09:31:57.174 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=99.95
2026-03-12 09:31:57.177 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=104.40 | totalMs=104.40
2026-03-12 09:32:05.557 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:32:05.557
2026-03-12 09:32:05.655 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=97.89
2026-03-12 09:32:05.659 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=102.35 | totalMs=102.35
2026-03-12 09:32:11.092 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:32:11.092
2026-03-12 09:32:11.523 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=430.4
2026-03-12 09:32:11.526 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=434.46 | totalMs=434.46
2026-03-12 09:32:13.213 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:32:13.213
2026-03-12 09:32:13.737 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=524.07
2026-03-12 09:32:13.738 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=525.00 | totalMs=525.00
2026-03-12 09:32:29.762 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:32:29.762
2026-03-12 09:32:29.773 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-12 09:32:29.773 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=11.14 | totalMs=11.14
2026-03-12 09:32:29.773 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:32:29.773
2026-03-12 09:32:30.219 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=445.67
2026-03-12 09:32:30.336 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=562.21 | totalMs=562.21
2026-03-12 09:32:30.336 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:32:30.336
2026-03-12 09:32:30.338 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-12 09:32:30.339 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.62 | totalMs=2.62
2026-03-12 09:36:45.318 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:36:45.318
2026-03-12 09:36:45.450 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=131.22
2026-03-12 09:36:45.454 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=136.03 | totalMs=136.03
2026-03-12 09:36:45.794 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:36:45.794
2026-03-12 09:36:45.808 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-12 09:36:45.813 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-12 09:36:45.815 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-12 09:36:45.816 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-12 09:36:45.840 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=23.36
2026-03-12 09:36:45.879 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=38.13
2026-03-12 09:36:45.879 | step 3 | route=IT_Ticket | empId=49869 | apiMs=84.67 | totalMs=84.67
2026-03-12 09:36:45.879 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:36:45.879
2026-03-12 09:36:45.898 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=18.16
2026-03-12 09:36:45.899 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-12 09:36:45.901 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-12 09:36:45.901 | step 3 | route=IT_Ticket | empId=49869 | apiMs=22.29 | totalMs=22.29
2026-03-12 09:36:46.244 | step 1 | route=IT_TicketPost | empId=51700 | query called at=09:36:46.244
2026-03-12 09:36:46.256 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-12 09:36:46.256 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=11.93 | totalMs=11.93
2026-03-12 09:36:46.257 | step 1 | route=IT_TicketPost | empId=51700 | query called at=09:36:46.257
2026-03-12 09:36:46.320 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=62.97
2026-03-12 09:36:46.367 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=109.99 | totalMs=109.99
2026-03-12 09:36:46.369 | step 1 | route=IT_TicketPost | empId=51700 | query called at=09:36:46.369
2026-03-12 09:36:46.399 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.77
2026-03-12 09:36:46.399 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=30.52 | totalMs=30.52
2026-03-12 09:37:07.699 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:37:07.699
2026-03-12 09:37:07.712 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=12.71
2026-03-12 09:37:07.718 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-12 09:37:07.722 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-12 09:37:07.727 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-12 09:37:07.728 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-12 09:37:07.748 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=19.2
2026-03-12 09:37:07.748 | step 3 | route=IT_Ticket | empId=51700 | apiMs=49.42 | totalMs=49.42
2026-03-12 09:37:07.749 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:37:07.749
2026-03-12 09:37:07.750 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-12 09:37:07.752 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 09:37:07.753 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-12 09:37:07.753 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.58 | totalMs=4.58
2026-03-12 09:37:11.625 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:37:11.625
2026-03-12 09:37:11.640 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=14.83
2026-03-12 09:37:11.658 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=14.77
2026-03-12 09:37:11.668 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.92
2026-03-12 09:37:11.678 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=6.26
2026-03-12 09:37:11.686 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=7.12
2026-03-12 09:37:11.721 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=34.87
2026-03-12 09:37:11.722 | step 3 | route=IT_Ticket | empId=43200 | apiMs=96.87 | totalMs=96.87
2026-03-12 09:37:11.722 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:37:11.722
2026-03-12 09:37:11.724 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-03-12 09:37:11.726 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-12 09:37:11.727 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-12 09:37:11.728 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.67 | totalMs=5.67
2026-03-12 09:37:17.764 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:37:17.764
2026-03-12 09:37:17.828 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=62.8
2026-03-12 09:37:17.832 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=67.26 | totalMs=67.26
2026-03-12 09:37:22.094 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:37:22.094
2026-03-12 09:37:22.114 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=19.02
2026-03-12 09:37:22.117 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=23.35 | totalMs=23.35
2026-03-12 09:37:59.102 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:37:59.102
2026-03-12 09:37:59.259 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=156.2
2026-03-12 09:37:59.263 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=161.00 | totalMs=161.00
2026-03-12 09:37:59.267 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:37:59.267
2026-03-12 09:37:59.329 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=58.51
2026-03-12 09:37:59.352 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=84.75 | totalMs=84.75
2026-03-12 09:37:59.352 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:37:59.352
2026-03-12 09:37:59.355 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.67
2026-03-12 09:37:59.355 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=3.50 | totalMs=3.50
2026-03-12 09:37:59.356 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:37:59.356
2026-03-12 09:37:59.358 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-12 09:37:59.358 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.57 | totalMs=2.57
2026-03-12 09:38:05.438 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:38:05.438
2026-03-12 09:38:05.524 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=85.3
2026-03-12 09:38:05.559 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=31.5
2026-03-12 09:38:05.584 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=21.48
2026-03-12 09:38:05.609 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=25.04
2026-03-12 09:38:05.636 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=26.18
2026-03-12 09:38:05.848 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=212.01
2026-03-12 09:38:05.849 | step 3 | route=IT_Ticket | empId=43200 | apiMs=410.57 | totalMs=410.57
2026-03-12 09:38:05.849 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:38:05.849
2026-03-12 09:38:05.924 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=74.74
2026-03-12 09:38:05.961 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=36.66
2026-03-12 09:38:06.019 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=57.83
2026-03-12 09:38:06.020 | step 3 | route=IT_Ticket | empId=43200 | apiMs=170.83 | totalMs=170.83
2026-03-12 09:39:24.859 | step 1 | route=IT_Ticket | empId=50294 | query called at=09:39:24.859
2026-03-12 09:39:24.870 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-12 09:39:24.877 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=3.56
2026-03-12 09:39:24.881 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-12 09:39:24.893 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-03-12 09:39:24.901 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=8.3
2026-03-12 09:39:24.949 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=47.34
2026-03-12 09:39:24.949 | step 3 | route=IT_Ticket | empId=50294 | apiMs=90.15 | totalMs=90.15
2026-03-12 09:39:24.950 | step 1 | route=IT_Ticket | empId=50294 | query called at=09:39:24.950
2026-03-12 09:39:24.959 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=9.33
2026-03-12 09:39:24.998 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=38.15
2026-03-12 09:39:25.002 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.96
2026-03-12 09:39:25.003 | step 3 | route=IT_Ticket | empId=50294 | apiMs=53.31 | totalMs=53.31
2026-03-12 09:39:30.348 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:39:30.348
2026-03-12 09:39:30.358 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-12 09:39:30.363 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-12 09:39:30.367 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-12 09:39:30.371 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-12 09:39:30.372 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-12 09:39:30.397 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=24.21
2026-03-12 09:39:30.397 | step 3 | route=IT_Ticket | empId=51700 | apiMs=49.49 | totalMs=49.49
2026-03-12 09:39:30.397 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:39:30.397
2026-03-12 09:39:30.399 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-12 09:39:30.400 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-12 09:39:30.401 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-12 09:39:30.402 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.42 | totalMs=4.42
2026-03-12 09:42:25.451 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:42:25.451
2026-03-12 09:42:25.526 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=74.68
2026-03-12 09:42:25.532 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-03-12 09:42:25.543 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.3
2026-03-12 09:42:25.549 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=2.96
2026-03-12 09:42:25.554 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=3.87
2026-03-12 09:42:25.588 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=34.04
2026-03-12 09:42:25.588 | step 3 | route=IT_Ticket | empId=51700 | apiMs=137.60 | totalMs=137.60
2026-03-12 09:42:25.589 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:42:25.589
2026-03-12 09:42:25.591 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.79
2026-03-12 09:42:25.593 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-03-12 09:42:25.595 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-12 09:42:25.595 | step 3 | route=IT_Ticket | empId=51700 | apiMs=6.12 | totalMs=6.12
2026-03-12 09:47:31.827 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=09:47:31.827
2026-03-12 09:47:32.056 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=228.24
2026-03-12 09:47:32.059 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=232.12 | totalMs=232.12
2026-03-12 09:47:32.468 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:47:32.468
2026-03-12 09:47:38.514 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:47:38.514
2026-03-12 09:47:38.616 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=101.01
2026-03-12 09:47:38.646 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=13
2026-03-12 09:47:38.735 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=76.58
2026-03-12 09:47:38.756 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=241.93 | totalMs=241.93
2026-03-12 09:47:38.756 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:47:38.756
2026-03-12 09:47:38.771 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.44
2026-03-12 09:47:38.780 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8
2026-03-12 09:47:38.793 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13
2026-03-12 09:47:38.793 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=36.84 | totalMs=36.84
2026-03-12 09:47:42.886 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:47:42.886
2026-03-12 09:47:42.923 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=36.44
2026-03-12 09:47:42.940 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.43
2026-03-12 09:47:42.955 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.25
2026-03-12 09:47:42.958 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=72.56 | totalMs=72.56
2026-03-12 09:47:43.740 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:47:43.740
2026-03-12 09:47:43.756 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.05
2026-03-12 09:47:43.762 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.96
2026-03-12 09:47:43.770 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.21
2026-03-12 09:47:43.771 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=30.92 | totalMs=30.92
2026-03-12 09:47:44.690 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=09:47:44.690
2026-03-12 09:47:44.748 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=57.44
2026-03-12 09:47:44.749 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=58.48 | totalMs=58.48
2026-03-12 09:47:45.120 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:47:45.120
2026-03-12 09:57:15.339 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=09:57:15.339
2026-03-12 09:57:15.419 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=79.86
2026-03-12 09:57:15.423 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=84.35 | totalMs=84.35
2026-03-12 09:57:18.432 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=09:57:18.432
2026-03-12 09:57:18.450 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=17.54
2026-03-12 09:57:18.451 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=18.58 | totalMs=18.58
2026-03-12 09:57:34.739 | step 1 | route=IT_TicketPost | empId=50294 | query called at=09:57:34.739
2026-03-12 09:57:34.750 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-12 09:57:34.754 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=14.76 | totalMs=14.76
2026-03-12 09:57:34.757 | step 1 | route=IT_TicketPost | empId=50294 | query called at=09:57:34.757
2026-03-12 09:57:34.934 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=173.11
2026-03-12 09:57:35.082 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=324.75 | totalMs=324.75
2026-03-12 09:57:35.082 | step 1 | route=IT_TicketPost | empId=50294 | query called at=09:57:35.082
2026-03-12 09:57:35.085 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-12 09:57:35.085 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=2.58 | totalMs=2.58
2026-03-12 09:57:35.085 | step 1 | route=IT_TicketPost | empId=50294 | query called at=09:57:35.085
2026-03-12 09:57:35.087 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 09:57:35.087 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.65 | totalMs=1.65
2026-03-12 09:57:38.074 | step 1 | route=IT_Ticket | empId=50294 | query called at=09:57:38.074
2026-03-12 09:57:38.085 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-12 09:57:38.089 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-12 09:57:38.093 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-12 09:57:38.095 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-12 09:57:38.153 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=57.65
2026-03-12 09:57:38.193 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=39.93
2026-03-12 09:57:38.193 | step 3 | route=IT_Ticket | empId=50294 | apiMs=118.72 | totalMs=118.72
2026-03-12 09:57:38.194 | step 1 | route=IT_Ticket | empId=50294 | query called at=09:57:38.194
2026-03-12 09:57:38.210 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=16.36
2026-03-12 09:57:38.211 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-12 09:57:38.213 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-12 09:57:38.213 | step 3 | route=IT_Ticket | empId=50294 | apiMs=19.24 | totalMs=19.24
2026-03-12 09:59:13.728 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:59:13.728
2026-03-12 09:59:13.771 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=42.46
2026-03-12 09:59:13.772 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=43.69 | totalMs=43.69
2026-03-12 09:59:14.155 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:14.155
2026-03-12 09:59:32.293 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=09:59:32.293
2026-03-12 09:59:32.330 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=36.61
2026-03-12 09:59:32.342 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=49.24 | totalMs=49.24
2026-03-12 09:59:32.346 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=09:59:32.346
2026-03-12 09:59:32.351 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-12 09:59:32.353 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-12 09:59:32.354 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-12 09:59:32.354 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=8.46 | totalMs=8.46
2026-03-12 09:59:36.760 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:59:36.760
2026-03-12 09:59:36.778 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=17.41
2026-03-12 09:59:36.782 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=22.19 | totalMs=22.19
2026-03-12 09:59:37.272 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:37.272
2026-03-12 10:07:02.530 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:07:02.530
2026-03-12 10:07:02.565 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=34.13
2026-03-12 10:07:02.572 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=2.39
2026-03-12 10:07:02.577 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.87
2026-03-12 10:07:02.583 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=2.27
2026-03-12 10:07:02.613 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=29.84
2026-03-12 10:07:02.650 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=36.21
2026-03-12 10:07:02.650 | step 3 | route=IT_Ticket | empId=52208 | apiMs=120.00 | totalMs=120.00
2026-03-12 10:07:02.651 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:07:02.651
2026-03-12 10:07:02.669 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=17.89
2026-03-12 10:07:02.671 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-03-12 10:07:02.673 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-12 10:07:02.673 | step 3 | route=IT_Ticket | empId=52208 | apiMs=22.45 | totalMs=22.45
2026-03-12 10:07:16.491 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=10:07:16.491
2026-03-12 10:07:16.718 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=226.89
2026-03-12 10:07:16.722 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=231.55 | totalMs=231.55
2026-03-12 10:07:19.268 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=10:07:19.268
2026-03-12 10:07:19.281 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=12.25
2026-03-12 10:07:19.282 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=13.19 | totalMs=13.19
2026-03-12 10:08:03.489 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:08:03.489
2026-03-12 10:08:03.507 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=16.97
2026-03-12 10:08:03.511 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=21.84 | totalMs=21.84
2026-03-12 10:08:03.515 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:08:03.515
2026-03-12 10:08:03.557 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=39.47
2026-03-12 10:08:03.570 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=55.45 | totalMs=55.45
2026-03-12 10:08:03.570 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:08:03.570
2026-03-12 10:08:03.579 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.9
2026-03-12 10:08:03.579 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=8.60 | totalMs=8.60
2026-03-12 10:08:12.076 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:08:12.076
2026-03-12 10:08:12.292 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=215
2026-03-12 10:08:12.299 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=2.9
2026-03-12 10:08:12.305 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=2.89
2026-03-12 10:08:12.313 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=2.86
2026-03-12 10:08:12.316 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=3.05
2026-03-12 10:08:12.355 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=38.35
2026-03-12 10:08:12.355 | step 3 | route=IT_Ticket | empId=52208 | apiMs=279.03 | totalMs=279.03
2026-03-12 10:08:12.356 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:08:12.356
2026-03-12 10:08:12.359 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=3.13
2026-03-12 10:08:12.361 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.59
2026-03-12 10:08:12.363 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-12 10:08:12.363 | step 3 | route=IT_Ticket | empId=52208 | apiMs=7.37 | totalMs=7.37
2026-03-12 10:09:05.913 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=10:09:05.913
2026-03-12 10:09:06.161 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=246.74
2026-03-12 10:09:06.161 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=247.69 | totalMs=247.69
2026-03-12 10:09:08.226 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=10:09:08.226
2026-03-12 10:09:08.238 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-03-12 10:09:08.239 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=12.42 | totalMs=12.42
2026-03-12 10:09:53.219 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:09:53.219
2026-03-12 10:09:53.229 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-12 10:09:53.229 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=10.73 | totalMs=10.73
2026-03-12 10:09:53.230 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:09:53.230
2026-03-12 10:09:53.267 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=36.73
2026-03-12 10:09:53.271 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=41.37 | totalMs=41.37
2026-03-12 10:09:53.272 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:09:53.272
2026-03-12 10:09:53.317 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=44.6
2026-03-12 10:09:53.317 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=45.40 | totalMs=45.40
2026-03-12 10:09:55.295 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:09:55.295
2026-03-12 10:09:55.312 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=16.79
2026-03-12 10:09:55.325 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=8.85
2026-03-12 10:09:55.329 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-12 10:09:55.331 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-12 10:09:55.332 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-12 10:09:55.401 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=68.48
2026-03-12 10:09:55.402 | step 3 | route=IT_Ticket | empId=52208 | apiMs=106.94 | totalMs=106.94
2026-03-12 10:09:55.402 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:09:55.402
2026-03-12 10:09:55.405 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=2.28
2026-03-12 10:09:55.406 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-12 10:09:55.408 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 10:09:55.408 | step 3 | route=IT_Ticket | empId=52208 | apiMs=6.10 | totalMs=6.10
2026-03-12 10:10:23.453 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=10:10:23.453
2026-03-12 10:10:23.758 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=304.09
2026-03-12 10:10:23.761 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=308.13 | totalMs=308.13
2026-03-12 10:10:26.452 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=10:10:26.452
2026-03-12 10:10:26.489 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=36
2026-03-12 10:10:26.492 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=40.38 | totalMs=40.38
2026-03-12 10:11:01.723 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:11:01.723
2026-03-12 10:11:01.734 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-03-12 10:11:01.738 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=15.68 | totalMs=15.68
2026-03-12 10:11:01.742 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:11:01.742
2026-03-12 10:11:01.763 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=17.95
2026-03-12 10:11:01.776 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=33.92 | totalMs=33.92
2026-03-12 10:11:01.776 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:11:01.776
2026-03-12 10:11:01.785 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.29
2026-03-12 10:11:01.785 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=9.08 | totalMs=9.08
2026-03-12 10:11:06.974 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:11:06.974
2026-03-12 10:11:06.988 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=13.44
2026-03-12 10:11:06.993 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-12 10:11:06.999 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=3.33
2026-03-12 10:11:07.003 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-12 10:11:07.005 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-12 10:11:07.027 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=22.55
2026-03-12 10:11:07.028 | step 3 | route=IT_Ticket | empId=52208 | apiMs=53.50 | totalMs=53.50
2026-03-12 10:11:07.028 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:11:07.028
2026-03-12 10:11:07.030 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-12 10:11:07.031 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-12 10:11:07.032 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-12 10:11:07.032 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.06 | totalMs=4.06
2026-03-12 10:12:55.997 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:12:55.997
2026-03-12 10:12:56.190 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=191.84
2026-03-12 10:12:56.190 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=192.88 | totalMs=192.88
2026-03-12 10:12:56.844 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:56.844
2026-03-12 10:13:01.197 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:13:01.197
2026-03-12 10:13:02.467 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=1269.02
2026-03-12 10:13:02.499 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=1,301.89 | totalMs=1,301.89
2026-03-12 10:13:02.503 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:13:02.503
2026-03-12 10:13:02.509 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.14
2026-03-12 10:13:02.514 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-12 10:13:02.515 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-12 10:13:02.515 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=11.97 | totalMs=11.97
2026-03-12 10:13:08.318 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:13:08.318
2026-03-12 10:13:08.333 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=14.22
2026-03-12 10:13:08.336 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=18.38 | totalMs=18.38
2026-03-12 10:13:08.878 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:13:08.878
2026-03-12 10:20:23.577 | step 1 | route=HW_Ticket_Report | empId=12432 | query called at=10:20:23.577
2026-03-12 10:20:23.606 | step 2 | route=HW_Ticket_Report | empId=12432 | query=hw_ticket_report_kpi_proc | queryMs=29.07
2026-03-12 10:20:23.607 | step 3 | route=HW_Ticket_Report | empId=12432 | apiMs=30.13 | totalMs=30.13
2026-03-12 10:20:23.992 | step 4 | route=pageRenderd | empId=12432 | Page=HW TICKET REPORT | page fully loaded at : 10:20:23.992
2026-03-12 10:20:26.778 | step 1 | route=IT_Ticket | empId=12432 | query called at=10:20:26.778
2026-03-12 10:20:26.824 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=43.02
2026-03-12 10:20:26.836 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=8.74
2026-03-12 10:20:26.845 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-03-12 10:20:26.853 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-03-12 10:20:26.886 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_it_Ticket_Details | queryMs=32.71
2026-03-12 10:20:26.932 | step 2 | route=IT_Ticket | empId=12432 | query=VMS_Comp_login_proc | queryMs=45.49
2026-03-12 10:20:26.932 | step 3 | route=IT_Ticket | empId=12432 | apiMs=154.54 | totalMs=154.54
2026-03-12 10:20:26.933 | step 1 | route=IT_Ticket | empId=12432 | query called at=10:20:26.933
2026-03-12 10:20:26.958 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=24.84
2026-03-12 10:20:26.966 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-03-12 10:20:26.975 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-03-12 10:20:26.975 | step 3 | route=IT_Ticket | empId=12432 | apiMs=42.26 | totalMs=42.26
2026-03-12 10:20:45.108 | step 1 | route=HW_TicketFun | empId= | query called at=10:20:45.108
2026-03-12 10:20:45.121 | step 2 | route=HW_TicketFun | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=13.08
2026-03-12 10:20:45.126 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=17.98 | totalMs=17.98
2026-03-12 10:22:48.828 | step 1 | route=HW_TicketPost | empId=12432 | query called at=10:22:48.828
2026-03-12 10:22:48.851 | step 2 | route=HW_TicketPost | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=22.6
2026-03-12 10:22:48.856 | step 3 | route=HW_TicketPost | empId=12432 | apiMs=28.40 | totalMs=28.40
2026-03-12 10:22:48.860 | step 1 | route=HW_TicketPost | empId=12432 | query called at=10:22:48.860
2026-03-12 10:22:48.865 | step 2 | route=HW_TicketPost | empId=12432 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-12 10:22:48.865 | step 3 | route=HW_TicketPost | empId=12432 | apiMs=5.30 | totalMs=5.30
2026-03-12 10:22:48.866 | step 1 | route=HW_TicketPost | empId=12432 | query called at=10:22:48.866
2026-03-12 10:22:48.867 | step 2 | route=HW_TicketPost | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-12 10:22:48.867 | step 3 | route=HW_TicketPost | empId=12432 | apiMs=1.70 | totalMs=1.70
2026-03-12 10:22:48.880 | step 1 | route=HW_TicketPost | empId=12432 | query called at=10:22:48.880
2026-03-12 10:22:48.896 | step 2 | route=HW_TicketPost | empId=12432 | query=hw_ticket_save_proc_kpi | queryMs=15.34
2026-03-12 10:22:48.897 | step 3 | route=HW_TicketPost | empId=12432 | apiMs=17.52 | totalMs=17.52
2026-03-12 10:22:51.372 | step 1 | route=IT_Ticket | empId=12432 | query called at=10:22:51.372
2026-03-12 10:22:51.383 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-12 10:22:51.388 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-12 10:22:51.392 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-12 10:22:51.394 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-12 10:22:51.417 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_it_Ticket_Details | queryMs=22.88
2026-03-12 10:22:51.456 | step 2 | route=IT_Ticket | empId=12432 | query=VMS_Comp_login_proc | queryMs=38.26
2026-03-12 10:22:51.456 | step 3 | route=IT_Ticket | empId=12432 | apiMs=83.61 | totalMs=83.61
2026-03-12 10:22:51.456 | step 1 | route=IT_Ticket | empId=12432 | query called at=10:22:51.456
2026-03-12 10:22:51.458 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-12 10:22:51.459 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-12 10:22:51.460 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-12 10:22:51.461 | step 3 | route=IT_Ticket | empId=12432 | apiMs=4.05 | totalMs=4.05
2026-03-12 10:25:02.064 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:25:02.064
2026-03-12 10:25:02.148 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=82.57
2026-03-12 10:25:02.153 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=88.86 | totalMs=88.86
2026-03-12 10:25:03.273 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:03.273
2026-03-12 10:25:06.721 | step 1 | route=IT_Ticket | empId=22317 | query called at=10:25:06.721
2026-03-12 10:25:06.732 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-12 10:25:06.737 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-12 10:25:06.741 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-12 10:25:06.745 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-12 10:25:06.747 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_it_Ticket_Details | queryMs=1.49
2026-03-12 10:25:06.785 | step 2 | route=IT_Ticket | empId=22317 | query=VMS_Comp_login_proc | queryMs=37.08
2026-03-12 10:25:06.785 | step 3 | route=IT_Ticket | empId=22317 | apiMs=64.26 | totalMs=64.26
2026-03-12 10:25:06.785 | step 1 | route=IT_Ticket | empId=22317 | query called at=10:25:06.785
2026-03-12 10:25:06.787 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-12 10:25:06.789 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-12 10:25:06.790 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 10:25:06.790 | step 3 | route=IT_Ticket | empId=22317 | apiMs=4.92 | totalMs=4.92
2026-03-12 10:25:09.836 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:25:09.836
2026-03-12 10:25:10.059 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=221.93
2026-03-12 10:25:10.064 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=228.09 | totalMs=228.09
2026-03-12 10:25:10.065 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:25:10.065
2026-03-12 10:25:10.067 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-03-12 10:25:10.068 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-12 10:25:10.070 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-12 10:25:10.070 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.34 | totalMs=5.34
2026-03-12 10:25:12.632 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:25:12.632
2026-03-12 10:25:12.665 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.31
2026-03-12 10:25:12.668 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.20 | totalMs=36.20
2026-03-12 10:25:13.381 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:13.381
2026-03-12 10:25:34.067 | step 1 | route=Ticket_Entry_SPOC_Module | empId=22317 | query called at=10:25:34.067
2026-03-12 10:25:34.473 | step 2 | route=Ticket_Entry_SPOC_Module | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=405.41
2026-03-12 10:25:34.477 | step 3 | route=Ticket_Entry_SPOC_Module | empId=22317 | apiMs=409.92 | totalMs=409.92
2026-03-12 10:25:37.320 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=22317 | query called at=10:25:37.320
2026-03-12 10:25:37.372 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=51.06
2026-03-12 10:25:37.375 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=22317 | apiMs=54.99 | totalMs=54.99
2026-03-12 10:32:18.552 | step 1 | route=IT_TicketPost | empId=22317 | query called at=10:32:18.552
2026-03-12 10:32:18.641 | step 2 | route=IT_TicketPost | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=88.67
2026-03-12 10:32:18.647 | step 3 | route=IT_TicketPost | empId=22317 | apiMs=95.01 | totalMs=95.01
2026-03-12 10:32:18.650 | step 1 | route=IT_TicketPost | empId=22317 | query called at=10:32:18.650
2026-03-12 10:32:18.676 | step 2 | route=IT_TicketPost | empId=22317 | query=IT_Ticket_Save_SPOC | queryMs=21.58
2026-03-12 10:32:18.679 | step 3 | route=IT_TicketPost | empId=22317 | apiMs=28.22 | totalMs=28.22
2026-03-12 10:32:18.679 | step 1 | route=IT_TicketPost | empId=22317 | query called at=10:32:18.679
2026-03-12 10:32:18.733 | step 2 | route=IT_TicketPost | empId=22317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=53.56
2026-03-12 10:32:18.733 | step 3 | route=IT_TicketPost | empId=22317 | apiMs=54.29 | totalMs=54.29
2026-03-12 10:32:18.959 | step 1 | route=IT_Ticket | empId=22317 | query called at=10:32:18.959
2026-03-12 10:32:18.973 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=14.07
2026-03-12 10:32:18.979 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=4.95
2026-03-12 10:32:18.984 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=4.39
2026-03-12 10:32:18.986 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.87
2026-03-12 10:32:19.011 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_it_Ticket_Details | queryMs=24.92
2026-03-12 10:32:19.051 | step 2 | route=IT_Ticket | empId=22317 | query=VMS_Comp_login_proc | queryMs=39.77
2026-03-12 10:32:19.052 | step 3 | route=IT_Ticket | empId=22317 | apiMs=92.77 | totalMs=92.77
2026-03-12 10:32:19.052 | step 1 | route=IT_Ticket | empId=22317 | query called at=10:32:19.052
2026-03-12 10:32:19.071 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=18.83
2026-03-12 10:32:19.073 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-12 10:32:19.075 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=1.91
2026-03-12 10:32:19.076 | step 3 | route=IT_Ticket | empId=22317 | apiMs=23.54 | totalMs=23.54
2026-03-12 10:35:16.031 | step 1 | route=IT_Ticket | empId=52989 | query called at=10:35:16.031
2026-03-12 10:35:16.075 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=43.66
2026-03-12 10:35:16.080 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=2.67
2026-03-12 10:35:16.084 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=2.39
2026-03-12 10:35:16.086 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=2.17
2026-03-12 10:35:16.113 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=25.15
2026-03-12 10:35:16.154 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=40.1
2026-03-12 10:35:16.154 | step 3 | route=IT_Ticket | empId=52989 | apiMs=123.00 | totalMs=123.00
2026-03-12 10:35:16.154 | step 1 | route=IT_Ticket | empId=52989 | query called at=10:35:16.154
2026-03-12 10:35:16.174 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=19.16
2026-03-12 10:35:16.176 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-03-12 10:35:16.177 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-12 10:35:16.178 | step 3 | route=IT_Ticket | empId=52989 | apiMs=23.42 | totalMs=23.42
2026-03-12 10:35:26.805 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52989 | query called at=10:35:26.805
2026-03-12 10:35:27.070 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=264.27
2026-03-12 10:35:27.070 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52989 | apiMs=265.32 | totalMs=265.32
2026-03-12 10:35:28.863 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query called at=10:35:28.863
2026-03-12 10:35:28.877 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-12 10:35:28.881 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52989 | apiMs=17.25 | totalMs=17.25
2026-03-12 10:36:48.492 | step 1 | route=Ticket_SPOC_Approve | empId=12494 | query called at=10:36:48.492
2026-03-12 10:36:48.547 | step 2 | route=Ticket_SPOC_Approve | empId=12494 | query=IT_TIcket_SPOCApp_Report | queryMs=54.61
2026-03-12 10:36:48.551 | step 3 | route=Ticket_SPOC_Approve | empId=12494 | apiMs=58.84 | totalMs=58.84
2026-03-12 10:36:49.982 | step 4 | route=pageRenderd | empId=12494 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:36:49.982
2026-03-12 10:37:00.576 | step 1 | route=IT_TicketPost | empId=52989 | query called at=10:37:00.576
2026-03-12 10:37:00.602 | step 2 | route=IT_TicketPost | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=25.04
2026-03-12 10:37:00.607 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=30.52 | totalMs=30.52
2026-03-12 10:37:00.622 | step 1 | route=IT_TicketPost | empId=52989 | query called at=10:37:00.622
2026-03-12 10:37:00.662 | step 2 | route=IT_TicketPost | empId=52989 | query=IT_Ticket_Save_SPOC | queryMs=39.86
2026-03-12 10:37:00.665 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=42.78 | totalMs=42.78
2026-03-12 10:37:00.665 | step 1 | route=IT_TicketPost | empId=52989 | query called at=10:37:00.665
2026-03-12 10:37:00.696 | step 2 | route=IT_TicketPost | empId=52989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.29
2026-03-12 10:37:00.696 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=31.04 | totalMs=31.04
2026-03-12 10:37:00.697 | step 1 | route=IT_TicketPost | empId=52989 | query called at=10:37:00.697
2026-03-12 10:37:00.705 | step 2 | route=IT_TicketPost | empId=52989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.46
2026-03-12 10:37:00.705 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=8.14 | totalMs=8.14
2026-03-12 10:37:00.927 | step 1 | route=IT_Ticket | empId=52989 | query called at=10:37:00.927
2026-03-12 10:37:00.945 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=16.96
2026-03-12 10:37:00.953 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=7.5
2026-03-12 10:37:00.962 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=8.29
2026-03-12 10:37:00.966 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=3.76
2026-03-12 10:37:00.967 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-12 10:37:00.995 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=27
2026-03-12 10:37:00.995 | step 3 | route=IT_Ticket | empId=52989 | apiMs=67.63 | totalMs=67.63
2026-03-12 10:37:00.996 | step 1 | route=IT_Ticket | empId=52989 | query called at=10:37:00.996
2026-03-12 10:37:01.006 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=9.52
2026-03-12 10:37:01.014 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-03-12 10:37:01.023 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=8.4
2026-03-12 10:37:01.023 | step 3 | route=IT_Ticket | empId=52989 | apiMs=27.44 | totalMs=27.44
2026-03-12 10:38:04.498 | step 1 | route=Ticket_SPOC_Approve | empId=12494 | query called at=10:38:04.498
2026-03-12 10:38:04.517 | step 2 | route=Ticket_SPOC_Approve | empId=12494 | query=IT_TIcket_SPOCApp_Report | queryMs=18.82
2026-03-12 10:38:04.517 | step 3 | route=Ticket_SPOC_Approve | empId=12494 | apiMs=19.71 | totalMs=19.71
2026-03-12 10:38:05.147 | step 4 | route=pageRenderd | empId=12494 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:38:05.147
2026-03-12 10:38:33.846 | step 1 | route=SPOC_Entry_Save | empId=12494 | query called at=10:38:33.846
2026-03-12 10:38:33.892 | step 2 | route=SPOC_Entry_Save | empId=12494 | query=IT_Ticket_Update_SPOC | queryMs=46.09
2026-03-12 10:38:33.898 | step 3 | route=SPOC_Entry_Save | empId=12494 | apiMs=52.22 | totalMs=52.22
2026-03-12 10:38:33.901 | step 1 | route=SPOC_Entry_Save | empId=12494 | query called at=10:38:33.901
2026-03-12 10:38:33.906 | step 2 | route=SPOC_Entry_Save | empId=12494 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-12 10:38:33.907 | step 2 | route=SPOC_Entry_Save | empId=12494 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-12 10:38:33.909 | step 2 | route=SPOC_Entry_Save | empId=12494 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-12 10:38:33.909 | step 3 | route=SPOC_Entry_Save | empId=12494 | apiMs=7.92 | totalMs=7.92
2026-03-12 10:38:34.136 | step 1 | route=Ticket_SPOC_Approve | empId=12494 | query called at=10:38:34.136
2026-03-12 10:38:34.157 | step 2 | route=Ticket_SPOC_Approve | empId=12494 | query=IT_TIcket_SPOCApp_Report | queryMs=20.51
2026-03-12 10:38:34.158 | step 3 | route=Ticket_SPOC_Approve | empId=12494 | apiMs=21.45 | totalMs=21.45
2026-03-12 10:38:35.484 | step 4 | route=pageRenderd | empId=12494 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:38:35.484
2026-03-12 10:39:01.753 | step 1 | route=SPOC_Entry_Save | empId=12494 | query called at=10:39:01.753
2026-03-12 10:39:01.775 | step 2 | route=SPOC_Entry_Save | empId=12494 | query=IT_Ticket_Update_SPOC | queryMs=20.76
2026-03-12 10:39:01.789 | step 3 | route=SPOC_Entry_Save | empId=12494 | apiMs=35.27 | totalMs=35.27
2026-03-12 10:39:01.811 | step 5 | route=SPOC_Entry_Save | empId=12494 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (37734).
2026-03-12 10:39:02.035 | step 1 | route=Ticket_SPOC_Approve | empId=12494 | query called at=10:39:02.035
2026-03-12 10:39:02.050 | step 2 | route=Ticket_SPOC_Approve | empId=12494 | query=IT_TIcket_SPOCApp_Report | queryMs=14.16
2026-03-12 10:39:02.050 | step 3 | route=Ticket_SPOC_Approve | empId=12494 | apiMs=14.92 | totalMs=14.92
2026-03-12 10:39:02.654 | step 4 | route=pageRenderd | empId=12494 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:02.654
2026-03-12 10:39:13.671 | step 4 | route=pageRenderd | empId=12494 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:13.671
2026-03-12 10:51:36.286 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:51:36.286
2026-03-12 10:51:36.326 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=39.52
2026-03-12 10:51:36.327 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=40.46 | totalMs=40.46
2026-03-12 10:51:38.180 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:51:38.180
2026-03-12 10:54:33.227 | step 1 | route=IT_Ticket | empId=50239 | query called at=10:54:33.227
2026-03-12 10:54:33.281 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=53.09
2026-03-12 10:54:33.285 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-12 10:54:33.290 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-12 10:54:33.292 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.92
2026-03-12 10:54:33.338 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=45.29
2026-03-12 10:54:33.381 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=42.85
2026-03-12 10:54:33.381 | step 3 | route=IT_Ticket | empId=50239 | apiMs=154.44 | totalMs=154.44
2026-03-12 10:54:33.382 | step 1 | route=IT_Ticket | empId=50239 | query called at=10:54:33.382
2026-03-12 10:54:33.410 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=27.65
2026-03-12 10:54:33.411 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 10:54:33.412 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-12 10:54:33.413 | step 3 | route=IT_Ticket | empId=50239 | apiMs=30.98 | totalMs=30.98
2026-03-12 10:54:38.191 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50239 | query called at=10:54:38.191
2026-03-12 10:54:38.421 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=228.69
2026-03-12 10:54:38.424 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50239 | apiMs=232.87 | totalMs=232.87
2026-03-12 10:54:39.927 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query called at=10:54:39.927
2026-03-12 10:54:39.939 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-03-12 10:54:39.939 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50239 | apiMs=11.91 | totalMs=11.91
2026-03-12 10:55:21.113 | step 1 | route=IT_TicketPost | empId=50239 | query called at=10:55:21.113
2026-03-12 10:55:21.124 | step 2 | route=IT_TicketPost | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-12 10:55:21.129 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=15.65 | totalMs=15.65
2026-03-12 10:55:21.132 | step 1 | route=IT_TicketPost | empId=50239 | query called at=10:55:21.132
2026-03-12 10:55:21.147 | step 2 | route=IT_TicketPost | empId=50239 | query=IT_Ticket_Save_SPOC | queryMs=10.98
2026-03-12 10:55:21.150 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=18.17 | totalMs=18.17
2026-03-12 10:55:21.151 | step 1 | route=IT_TicketPost | empId=50239 | query called at=10:55:21.151
2026-03-12 10:55:21.153 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-03-12 10:55:21.153 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=2.74 | totalMs=2.74
2026-03-12 10:55:21.383 | step 1 | route=IT_Ticket | empId=50239 | query called at=10:55:21.383
2026-03-12 10:55:21.393 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=9.14
2026-03-12 10:55:21.394 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-12 10:55:21.396 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-12 10:55:21.397 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-12 10:55:21.398 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-03-12 10:55:21.443 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=44.28
2026-03-12 10:55:21.443 | step 3 | route=IT_Ticket | empId=50239 | apiMs=59.73 | totalMs=59.73
2026-03-12 10:55:21.443 | step 1 | route=IT_Ticket | empId=50239 | query called at=10:55:21.443
2026-03-12 10:55:21.445 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-12 10:55:21.446 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-12 10:55:21.447 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-12 10:55:21.447 | step 3 | route=IT_Ticket | empId=50239 | apiMs=3.68 | totalMs=3.68
2026-03-12 10:55:26.150 | step 1 | route=IT_Ticket | empId=50294 | query called at=10:55:26.150
2026-03-12 10:55:26.160 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-12 10:55:26.167 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-12 10:55:26.172 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-12 10:55:26.176 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-12 10:55:26.178 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-12 10:55:26.211 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=33.5
2026-03-12 10:55:26.212 | step 3 | route=IT_Ticket | empId=50294 | apiMs=61.87 | totalMs=61.87
2026-03-12 10:55:26.212 | step 1 | route=IT_Ticket | empId=50294 | query called at=10:55:26.212
2026-03-12 10:55:26.214 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-12 10:55:26.215 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-12 10:55:26.216 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-12 10:55:26.216 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.09 | totalMs=4.09
2026-03-12 10:55:34.631 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=10:55:34.631
2026-03-12 10:55:34.811 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=178.67
2026-03-12 10:55:34.811 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=179.70 | totalMs=179.70
2026-03-12 10:55:36.376 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=10:55:36.376
2026-03-12 10:55:36.386 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-12 10:55:36.390 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=13.89 | totalMs=13.89
2026-03-12 10:56:07.405 | step 1 | route=IT_TicketPost | empId=50294 | query called at=10:56:07.405
2026-03-12 10:56:07.414 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-03-12 10:56:07.418 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=13.08 | totalMs=13.08
2026-03-12 10:56:07.421 | step 1 | route=IT_TicketPost | empId=50294 | query called at=10:56:07.421
2026-03-12 10:56:07.746 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=321.59
2026-03-12 10:56:07.810 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=388.44 | totalMs=388.44
2026-03-12 10:56:07.810 | step 1 | route=IT_TicketPost | empId=50294 | query called at=10:56:07.810
2026-03-12 10:56:07.812 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-12 10:56:07.812 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=2.22 | totalMs=2.22
2026-03-12 10:56:07.813 | step 1 | route=IT_TicketPost | empId=50294 | query called at=10:56:07.813
2026-03-12 10:56:07.814 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-12 10:56:07.814 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.90 | totalMs=1.90
2026-03-12 10:56:10.338 | step 1 | route=IT_Ticket | empId=50294 | query called at=10:56:10.338
2026-03-12 10:56:10.348 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-03-12 10:56:10.352 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-12 10:56:10.357 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-12 10:56:10.361 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-12 10:56:10.362 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=0.77
2026-03-12 10:56:10.379 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=17.06
2026-03-12 10:56:10.379 | step 3 | route=IT_Ticket | empId=50294 | apiMs=41.47 | totalMs=41.47
2026-03-12 10:56:10.380 | step 1 | route=IT_Ticket | empId=50294 | query called at=10:56:10.380
2026-03-12 10:56:10.381 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-12 10:56:10.382 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-12 10:56:10.383 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-12 10:56:10.383 | step 3 | route=IT_Ticket | empId=50294 | apiMs=3.59 | totalMs=3.59
2026-03-12 10:56:35.047 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:56:35.047
2026-03-12 10:56:35.077 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=29.05
2026-03-12 10:56:35.077 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=30.14 | totalMs=30.14
2026-03-12 10:56:35.419 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:35.419
2026-03-12 10:57:01.868 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:57:01.868
2026-03-12 10:57:01.891 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=22.92
2026-03-12 10:57:01.897 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=29.19 | totalMs=29.19
2026-03-12 10:57:01.900 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:57:01.900
2026-03-12 10:57:01.905 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-12 10:57:01.906 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-12 10:57:01.908 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-12 10:57:01.908 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=7.64 | totalMs=7.64
2026-03-12 10:57:04.376 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:57:04.376
2026-03-12 10:57:04.389 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=12.51
2026-03-12 10:57:04.394 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=17.03 | totalMs=17.03
2026-03-12 10:57:04.725 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:57:04.725
2026-03-12 10:57:33.755 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=10:57:33.755
2026-03-12 10:57:33.788 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=32.08
2026-03-12 10:57:33.788 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=32.95 | totalMs=32.95
2026-03-12 10:57:34.184 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:57:34.184
2026-03-12 10:57:39.665 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=10:57:39.665
2026-03-12 10:57:39.677 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=11.42
2026-03-12 10:57:39.708 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=25.31
2026-03-12 10:57:39.716 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=50.74 | totalMs=50.74
2026-03-12 10:57:39.719 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=10:57:39.719
2026-03-12 10:57:39.721 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-12 10:57:39.722 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 10:57:39.724 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-12 10:57:39.724 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=5.03 | totalMs=5.03
2026-03-12 10:57:39.725 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=10:57:39.725
2026-03-12 10:57:39.726 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-12 10:57:39.728 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-12 10:57:39.729 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-12 10:57:39.730 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=5.05 | totalMs=5.05
2026-03-12 10:57:43.663 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=10:57:43.663
2026-03-12 10:57:43.683 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=15.28
2026-03-12 10:57:43.687 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=24.07 | totalMs=24.07
2026-03-12 10:57:44.020 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:57:44.020
2026-03-12 10:58:56.981 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:58:56.981
2026-03-12 10:58:56.992 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-12 10:58:56.997 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-12 10:58:57.001 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-12 10:58:57.005 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 10:58:57.007 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-12 10:58:57.040 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=33.3
2026-03-12 10:58:57.041 | step 3 | route=IT_Ticket | empId=65386 | apiMs=59.64 | totalMs=59.64
2026-03-12 10:58:57.041 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:58:57.041
2026-03-12 10:58:57.043 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-12 10:58:57.044 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-12 10:58:57.045 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 10:58:57.046 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.50 | totalMs=4.50
2026-03-12 10:59:07.493 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65386 | query called at=10:59:07.493
2026-03-12 10:59:07.995 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=501.26
2026-03-12 10:59:08.000 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65386 | apiMs=506.83 | totalMs=506.83
2026-03-12 10:59:09.671 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query called at=10:59:09.671
2026-03-12 10:59:09.686 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-03-12 10:59:09.690 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65386 | apiMs=18.23 | totalMs=18.23
2026-03-12 11:01:32.083 | step 4 | route=pageRenderd | empId=12494 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:01:32.083
2026-03-12 11:05:48.357 | step 1 | route=IT_Ticket | empId=50239 | query called at=11:05:48.357
2026-03-12 11:05:48.391 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=33.47
2026-03-12 11:05:48.397 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-12 11:05:48.401 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-12 11:05:48.406 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-12 11:05:48.428 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=22.07
2026-03-12 11:05:48.467 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=38.72
2026-03-12 11:05:48.467 | step 3 | route=IT_Ticket | empId=50239 | apiMs=110.15 | totalMs=110.15
2026-03-12 11:05:48.468 | step 1 | route=IT_Ticket | empId=50239 | query called at=11:05:48.468
2026-03-12 11:05:48.503 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=35.16
2026-03-12 11:05:48.505 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-12 11:05:48.506 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-12 11:05:48.506 | step 3 | route=IT_Ticket | empId=50239 | apiMs=38.65 | totalMs=38.65
2026-03-12 11:12:00.778 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:12:00.778
2026-03-12 11:12:00.813 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=34.7
2026-03-12 11:12:00.818 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-12 11:12:00.822 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 11:12:00.826 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-12 11:12:00.849 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=22.65
2026-03-12 11:12:00.886 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=36.77
2026-03-12 11:12:00.887 | step 3 | route=IT_Ticket | empId=52188 | apiMs=108.93 | totalMs=108.93
2026-03-12 11:12:00.887 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:12:00.887
2026-03-12 11:12:00.906 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=18.3
2026-03-12 11:12:00.907 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-12 11:12:00.909 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 11:12:00.909 | step 3 | route=IT_Ticket | empId=52188 | apiMs=21.75 | totalMs=21.75
2026-03-12 11:12:07.003 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=11:12:07.003
2026-03-12 11:12:07.197 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=193.3
2026-03-12 11:12:07.197 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=194.40 | totalMs=194.40
2026-03-12 11:12:09.609 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=11:12:09.609
2026-03-12 11:12:09.622 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-03-12 11:12:09.626 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=16.41 | totalMs=16.41
2026-03-12 11:12:42.171 | step 1 | route=Ticket_SPOC_Approve | empId=61907 | query called at=11:12:42.171
2026-03-12 11:12:42.232 | step 2 | route=Ticket_SPOC_Approve | empId=61907 | query=IT_TIcket_SPOCApp_Report | queryMs=61.14
2026-03-12 11:12:42.236 | step 3 | route=Ticket_SPOC_Approve | empId=61907 | apiMs=64.91 | totalMs=64.91
2026-03-12 11:12:42.647 | step 4 | route=pageRenderd | empId=61907 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:42.647
2026-03-12 11:12:53.140 | step 1 | route=SPOC_Entry_Save | empId=61907 | query called at=11:12:53.140
2026-03-12 11:12:53.167 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=IT_Ticket_Update_SPOC | queryMs=26.36
2026-03-12 11:12:53.172 | step 3 | route=SPOC_Entry_Save | empId=61907 | apiMs=32.32 | totalMs=32.32
2026-03-12 11:12:53.176 | step 1 | route=SPOC_Entry_Save | empId=61907 | query called at=11:12:53.176
2026-03-12 11:12:53.181 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-12 11:12:53.182 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-12 11:12:53.183 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-12 11:12:53.184 | step 3 | route=SPOC_Entry_Save | empId=61907 | apiMs=7.71 | totalMs=7.71
2026-03-12 11:12:55.624 | step 1 | route=Ticket_SPOC_Approve | empId=61907 | query called at=11:12:55.624
2026-03-12 11:12:55.646 | step 2 | route=Ticket_SPOC_Approve | empId=61907 | query=IT_TIcket_SPOCApp_Report | queryMs=21.05
2026-03-12 11:12:55.650 | step 3 | route=Ticket_SPOC_Approve | empId=61907 | apiMs=25.79 | totalMs=25.79
2026-03-12 11:12:56.038 | step 4 | route=pageRenderd | empId=61907 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:56.038
2026-03-12 11:13:01.061 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:13:01.061
2026-03-12 11:13:01.071 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-12 11:13:01.075 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=13.81 | totalMs=13.81
2026-03-12 11:13:01.079 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:13:01.079
2026-03-12 11:13:01.089 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=6.9
2026-03-12 11:13:01.091 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=11.78 | totalMs=11.78
2026-03-12 11:13:01.091 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:13:01.091
2026-03-12 11:13:01.092 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 11:13:01.093 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=1.76 | totalMs=1.76
2026-03-12 11:13:01.525 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:13:01.525
2026-03-12 11:13:01.538 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=8.98
2026-03-12 11:13:01.542 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-12 11:13:01.546 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-12 11:13:01.547 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-12 11:13:01.549 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-12 11:13:01.569 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=20.12
2026-03-12 11:13:01.569 | step 3 | route=IT_Ticket | empId=52188 | apiMs=44.45 | totalMs=44.45
2026-03-12 11:13:01.570 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:13:01.570
2026-03-12 11:13:01.571 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 11:13:01.572 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-12 11:13:01.573 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-12 11:13:01.574 | step 3 | route=IT_Ticket | empId=52188 | apiMs=3.85 | totalMs=3.85
2026-03-12 11:13:22.143 | step 1 | route=IT_Ticket_Report | empId=52188 | query called at=11:13:22.143
2026-03-12 11:13:24.564 | step 2 | route=IT_Ticket_Report | empId=52188 | query=kpi_it_ticket_report_page_proc | queryMs=2420.07
2026-03-12 11:13:24.564 | step 3 | route=IT_Ticket_Report | empId=52188 | apiMs=2,421.00 | totalMs=2,421.00
2026-03-12 11:13:25.263 | step 4 | route=pageRenderd | empId=52188 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:13:25.263
2026-03-12 11:13:38.565 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=11:13:38.565
2026-03-12 11:13:38.609 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=44.28
2026-03-12 11:13:38.613 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=48.08 | totalMs=48.08
2026-03-12 11:13:39.552 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:13:39.552
2026-03-12 11:13:44.298 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=11:13:44.298
2026-03-12 11:13:44.310 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=11.37
2026-03-12 11:13:44.316 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=17.97 | totalMs=17.97
2026-03-12 11:13:44.319 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=11:13:44.319
2026-03-12 11:13:44.324 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-12 11:13:44.325 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-12 11:13:44.326 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-12 11:13:44.327 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=7.53 | totalMs=7.53
2026-03-12 11:13:44.556 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=11:13:44.556
2026-03-12 11:13:44.597 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=40.61
2026-03-12 11:13:44.597 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=41.37 | totalMs=41.37
2026-03-12 11:13:45.382 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:13:45.382
2026-03-12 11:14:02.147 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:14:02.147
2026-03-12 11:14:02.158 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-03-12 11:14:02.160 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-12 11:14:02.161 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-12 11:14:02.162 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-12 11:14:02.163 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-12 11:14:02.182 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=18.97
2026-03-12 11:14:02.183 | step 3 | route=IT_Ticket | empId=52188 | apiMs=35.36 | totalMs=35.36
2026-03-12 11:14:02.183 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:14:02.183
2026-03-12 11:14:02.184 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 11:14:02.185 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-12 11:14:02.187 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-12 11:14:02.187 | step 3 | route=IT_Ticket | empId=52188 | apiMs=3.71 | totalMs=3.71
2026-03-12 11:15:15.644 | step 1 | route=DesignTicketReport | empId=48449 | query called at=11:15:15.644
2026-03-12 11:15:15.736 | step 2 | route=DesignTicketReport | empId=48449 | query=DesignTicket_Report_proc | queryMs=91.57
2026-03-12 11:15:15.740 | step 3 | route=DesignTicketReport | empId=48449 | apiMs=96.21 | totalMs=96.21
2026-03-12 11:15:16.166 | step 4 | route=pageRenderd | empId=48449 | Page=DESIGNER TICKET REPORT | page fully loaded at : 11:15:16.166
2026-03-12 11:15:24.636 | step 1 | route=Ticket_SPOC_Approve | empId=48449 | query called at=11:15:24.636
2026-03-12 11:15:24.651 | step 2 | route=Ticket_SPOC_Approve | empId=48449 | query=IT_TIcket_SPOCApp_Report | queryMs=14.17
2026-03-12 11:15:24.655 | step 3 | route=Ticket_SPOC_Approve | empId=48449 | apiMs=18.55 | totalMs=18.55
2026-03-12 11:15:25.096 | step 4 | route=pageRenderd | empId=48449 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:15:25.096
2026-03-12 11:15:29.087 | step 1 | route=IT_Ticket_Report | empId=48449 | query called at=11:15:29.087
2026-03-12 11:15:29.173 | step 2 | route=IT_Ticket_Report | empId=48449 | query=kpi_it_ticket_report_page_proc | queryMs=86.31
2026-03-12 11:15:29.177 | step 3 | route=IT_Ticket_Report | empId=48449 | apiMs=90.23 | totalMs=90.23
2026-03-12 11:15:29.573 | step 4 | route=pageRenderd | empId=48449 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:15:29.573
2026-03-12 11:20:05.019 | step 1 | route=IT_Ticket | empId=65386 | query called at=11:20:05.019
2026-03-12 11:20:05.053 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=33.06
2026-03-12 11:20:05.055 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-12 11:20:05.056 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-12 11:20:05.058 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-12 11:20:05.080 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=21.67
2026-03-12 11:20:05.097 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=16.91
2026-03-12 11:20:05.097 | step 3 | route=IT_Ticket | empId=65386 | apiMs=77.62 | totalMs=77.62
2026-03-12 11:20:05.098 | step 1 | route=IT_Ticket | empId=65386 | query called at=11:20:05.098
2026-03-12 11:20:05.108 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=9.94
2026-03-12 11:20:05.109 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-12 11:20:05.110 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-12 11:20:05.110 | step 3 | route=IT_Ticket | empId=65386 | apiMs=12.73 | totalMs=12.73
2026-03-12 11:23:55.114 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:23:55.114
2026-03-12 11:23:55.124 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-12 11:23:55.129 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-12 11:23:55.133 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-12 11:23:55.137 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-12 11:23:55.155 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=17.47
2026-03-12 11:23:55.183 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=28.06
2026-03-12 11:23:55.184 | step 3 | route=IT_Ticket | empId=40822 | apiMs=69.98 | totalMs=69.98
2026-03-12 11:23:55.184 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:23:55.184
2026-03-12 11:23:55.186 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-12 11:23:55.187 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-12 11:23:55.188 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-12 11:23:55.188 | step 3 | route=IT_Ticket | empId=40822 | apiMs=4.26 | totalMs=4.26
2026-03-12 11:24:02.091 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=11:24:02.091
2026-03-12 11:24:03.114 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1022.15
2026-03-12 11:24:03.114 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=1,023.18 | totalMs=1,023.18
2026-03-12 11:24:05.731 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=11:24:05.731
2026-03-12 11:24:05.746 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=14.3
2026-03-12 11:24:05.749 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=18.48 | totalMs=18.48
2026-03-12 11:25:26.194 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:25:26.194
2026-03-12 11:25:26.205 | step 2 | route=IT_TicketPost | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-12 11:25:26.208 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=14.37 | totalMs=14.37
2026-03-12 11:25:26.212 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:25:26.212
2026-03-12 11:25:26.231 | step 2 | route=IT_TicketPost | empId=40822 | query=IT_Ticket_Save_SPOC | queryMs=16.09
2026-03-12 11:25:26.233 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=21.79 | totalMs=21.79
2026-03-12 11:25:26.234 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:25:26.234
2026-03-12 11:25:26.236 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-12 11:25:26.236 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=2.44 | totalMs=2.44
2026-03-12 11:25:26.237 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:25:26.237
2026-03-12 11:25:26.238 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-12 11:25:26.239 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=1.85 | totalMs=1.85
2026-03-12 11:25:26.458 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:25:26.458
2026-03-12 11:25:26.469 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-12 11:25:26.471 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-12 11:25:26.472 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 11:25:26.474 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 11:25:26.475 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-12 11:25:26.512 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=36.12
2026-03-12 11:25:26.512 | step 3 | route=IT_Ticket | empId=40822 | apiMs=54.32 | totalMs=54.32
2026-03-12 11:25:26.513 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:25:26.513
2026-03-12 11:25:26.515 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-12 11:25:26.516 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-12 11:25:26.517 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-12 11:25:26.518 | step 3 | route=IT_Ticket | empId=40822 | apiMs=4.86 | totalMs=4.86
2026-03-12 11:31:39.856 | step 1 | route=IT_Ticket | empId=294 | query called at=11:31:39.856
2026-03-12 11:31:39.891 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=34.73
2026-03-12 11:31:39.904 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-12 11:31:39.912 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=4.96
2026-03-12 11:31:39.920 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=5.05
2026-03-12 11:31:39.946 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=25.82
2026-03-12 11:31:39.981 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=34.77
2026-03-12 11:31:39.982 | step 3 | route=IT_Ticket | empId=294 | apiMs=125.73 | totalMs=125.73
2026-03-12 11:31:39.983 | step 1 | route=IT_Ticket | empId=294 | query called at=11:31:39.983
2026-03-12 11:31:40.001 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=18.25
2026-03-12 11:31:40.009 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-03-12 11:31:40.018 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-03-12 11:31:40.018 | step 3 | route=IT_Ticket | empId=294 | apiMs=35.45 | totalMs=35.45
2026-03-12 11:31:56.244 | step 1 | route=HW_TicketFun | empId= | query called at=11:31:56.244
2026-03-12 11:31:56.255 | step 2 | route=HW_TicketFun | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=10.03
2026-03-12 11:31:56.258 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.67 | totalMs=14.67
2026-03-12 11:32:53.293 | step 1 | route=HW_TicketPost | empId=294 | query called at=11:32:53.293
2026-03-12 11:32:53.323 | step 2 | route=HW_TicketPost | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=29.07
2026-03-12 11:32:53.327 | step 3 | route=HW_TicketPost | empId=294 | apiMs=33.40 | totalMs=33.40
2026-03-12 11:32:53.330 | step 1 | route=HW_TicketPost | empId=294 | query called at=11:32:53.330
2026-03-12 11:32:53.335 | step 2 | route=HW_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-12 11:32:53.335 | step 3 | route=HW_TicketPost | empId=294 | apiMs=5.28 | totalMs=5.28
2026-03-12 11:32:53.336 | step 1 | route=HW_TicketPost | empId=294 | query called at=11:32:53.336
2026-03-12 11:32:53.337 | step 2 | route=HW_TicketPost | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-12 11:32:53.338 | step 3 | route=HW_TicketPost | empId=294 | apiMs=2.07 | totalMs=2.07
2026-03-12 11:32:53.338 | step 1 | route=HW_TicketPost | empId=294 | query called at=11:32:53.338
2026-03-12 11:32:53.390 | step 2 | route=HW_TicketPost | empId=294 | query=hw_ticket_save_proc_kpi | queryMs=51.57
2026-03-12 11:32:53.392 | step 3 | route=HW_TicketPost | empId=294 | apiMs=54.32 | totalMs=54.32
2026-03-12 11:33:23.599 | step 1 | route=IT_Ticket | empId=294 | query called at=11:33:23.599
2026-03-12 11:33:23.612 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=11.98
2026-03-12 11:33:23.616 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 11:33:23.620 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-12 11:33:23.624 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-12 11:33:23.625 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-12 11:33:23.665 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=39.24
2026-03-12 11:33:23.665 | step 3 | route=IT_Ticket | empId=294 | apiMs=66.22 | totalMs=66.22
2026-03-12 11:33:23.666 | step 1 | route=IT_Ticket | empId=294 | query called at=11:33:23.666
2026-03-12 11:33:23.667 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-12 11:33:23.668 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-12 11:33:23.670 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-12 11:33:23.670 | step 3 | route=IT_Ticket | empId=294 | apiMs=4.27 | totalMs=4.27
2026-03-12 11:38:13.332 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:38:13.332
2026-03-12 11:38:13.366 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=33.69
2026-03-12 11:38:13.368 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-12 11:38:13.370 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 11:38:13.371 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-12 11:38:13.393 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=21.92
2026-03-12 11:38:13.430 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=36
2026-03-12 11:38:13.430 | step 3 | route=IT_Ticket | empId=51415 | apiMs=97.94 | totalMs=97.94
2026-03-12 11:38:13.431 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:38:13.431
2026-03-12 11:38:13.448 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=17.37
2026-03-12 11:38:13.450 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 11:38:13.451 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 11:38:13.451 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.69 | totalMs=20.69
2026-03-12 11:38:22.062 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:38:22.062
2026-03-12 11:38:22.117 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.11
2026-03-12 11:38:22.120 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.68 | totalMs=57.68
2026-03-12 11:38:25.679 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:38:25.679
2026-03-12 11:38:25.692 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12
2026-03-12 11:38:25.692 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.91 | totalMs=12.91
2026-03-12 11:38:44.941 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:44.941
2026-03-12 11:38:44.971 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=30.31
2026-03-12 11:38:44.975 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=34.45 | totalMs=34.45
2026-03-12 11:38:44.978 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:44.978
2026-03-12 11:38:44.999 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=17.77
2026-03-12 11:38:45.001 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=23.01 | totalMs=23.01
2026-03-12 11:38:45.002 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:45.002
2026-03-12 11:38:45.004 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-12 11:38:45.004 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.38 | totalMs=2.38
2026-03-12 11:38:45.004 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:45.004
2026-03-12 11:38:45.006 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 11:38:45.006 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.62 | totalMs=1.62
2026-03-12 11:38:47.860 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:38:47.860
2026-03-12 11:38:47.907 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=43.61
2026-03-12 11:38:47.948 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=38.03
2026-03-12 11:38:47.981 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.15
2026-03-12 11:38:47.989 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.55
2026-03-12 11:38:47.990 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-12 11:38:48.028 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=36.92
2026-03-12 11:38:48.028 | step 3 | route=IT_Ticket | empId=51415 | apiMs=167.42 | totalMs=167.42
2026-03-12 11:38:48.028 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:38:48.028
2026-03-12 11:38:48.030 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-12 11:38:48.031 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 11:38:48.033 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-12 11:38:48.033 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.56 | totalMs=4.56
2026-03-12 11:38:53.931 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:38:53.931
2026-03-12 11:38:53.986 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=53.93
2026-03-12 11:38:53.989 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.87 | totalMs=57.87
2026-03-12 11:38:56.796 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:38:56.796
2026-03-12 11:38:56.809 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.5
2026-03-12 11:38:56.812 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.60 | totalMs=16.60
2026-03-12 11:39:10.059 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:10.059
2026-03-12 11:39:10.070 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-03-12 11:39:10.070 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.42 | totalMs=11.42
2026-03-12 11:39:10.070 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:10.070
2026-03-12 11:39:10.074 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.36
2026-03-12 11:39:10.076 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.85 | totalMs=5.85
2026-03-12 11:39:10.077 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:10.077
2026-03-12 11:39:10.079 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-03-12 11:39:10.079 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.64 | totalMs=2.64
2026-03-12 11:39:10.080 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:10.080
2026-03-12 11:39:10.081 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-12 11:39:10.081 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.76 | totalMs=1.76
2026-03-12 11:39:12.835 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:39:12.835
2026-03-12 11:39:12.846 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-12 11:39:12.851 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-12 11:39:12.856 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-12 11:39:12.857 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 11:39:12.859 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-12 11:39:12.893 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.63
2026-03-12 11:39:12.893 | step 3 | route=IT_Ticket | empId=51415 | apiMs=57.89 | totalMs=57.89
2026-03-12 11:39:12.894 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:39:12.894
2026-03-12 11:39:12.895 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-12 11:39:12.897 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-12 11:39:12.898 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-12 11:39:12.898 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.73 | totalMs=4.73
2026-03-12 11:39:20.571 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:39:20.571
2026-03-12 11:39:20.637 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=65.87
2026-03-12 11:39:20.641 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=70.34 | totalMs=70.34
2026-03-12 11:39:34.206 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:39:34.206
2026-03-12 11:39:34.218 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.32
2026-03-12 11:39:34.221 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.50 | totalMs=15.50
2026-03-12 11:39:46.210 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:46.210
2026-03-12 11:39:46.221 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-12 11:39:46.224 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.20 | totalMs=14.20
2026-03-12 11:39:46.228 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:46.228
2026-03-12 11:39:46.270 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=39.38
2026-03-12 11:39:46.272 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=44.40 | totalMs=44.40
2026-03-12 11:39:46.272 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:46.272
2026-03-12 11:39:46.274 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-12 11:39:46.274 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.04 | totalMs=2.04
2026-03-12 11:39:46.275 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:46.275
2026-03-12 11:39:46.276 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-12 11:39:46.277 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.85 | totalMs=1.85
2026-03-12 11:39:48.274 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:39:48.274
2026-03-12 11:39:48.285 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-12 11:39:48.289 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-12 11:39:48.294 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 11:39:48.298 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-12 11:39:48.300 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-12 11:39:48.334 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.62
2026-03-12 11:39:48.334 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.09 | totalMs=60.09
2026-03-12 11:39:48.335 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:39:48.335
2026-03-12 11:39:48.336 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-12 11:39:48.337 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 11:39:48.339 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-12 11:39:48.339 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.72 | totalMs=4.72
2026-03-12 11:40:09.998 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:40:09.998
2026-03-12 11:40:10.057 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=58.57
2026-03-12 11:40:10.060 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=62.88 | totalMs=62.88
2026-03-12 11:40:15.082 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:40:15.082
2026-03-12 11:40:15.094 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.98
2026-03-12 11:40:15.099 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.65 | totalMs=16.65
2026-03-12 11:40:24.094 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:24.094
2026-03-12 11:40:24.106 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-12 11:40:24.109 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.06 | totalMs=15.06
2026-03-12 11:40:24.113 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:24.113
2026-03-12 11:40:24.118 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.34
2026-03-12 11:40:24.120 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.58 | totalMs=7.58
2026-03-12 11:40:24.121 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:24.121
2026-03-12 11:40:24.123 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-12 11:40:24.123 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.40 | totalMs=2.40
2026-03-12 11:40:24.123 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:24.123
2026-03-12 11:40:24.125 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-12 11:40:24.125 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.81 | totalMs=1.81
2026-03-12 11:40:26.313 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:40:26.313
2026-03-12 11:40:26.324 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-12 11:40:26.328 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-12 11:40:26.333 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-12 11:40:26.337 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 11:40:26.339 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-12 11:40:26.373 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.15
2026-03-12 11:40:26.373 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.09 | totalMs=60.09
2026-03-12 11:40:26.374 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:40:26.374
2026-03-12 11:40:26.376 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-12 11:40:26.377 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-12 11:40:26.378 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-12 11:40:26.379 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.77 | totalMs=4.77
2026-03-12 11:40:42.385 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:40:42.385
2026-03-12 11:40:42.441 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.03
2026-03-12 11:40:42.441 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=56.05 | totalMs=56.05
2026-03-12 11:40:45.234 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:40:45.234
2026-03-12 11:40:45.245 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-03-12 11:40:45.249 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.80 | totalMs=14.80
2026-03-12 11:40:54.475 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:54.475
2026-03-12 11:40:54.486 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-03-12 11:40:54.490 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.89 | totalMs=14.89
2026-03-12 11:40:54.493 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:54.493
2026-03-12 11:40:54.535 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=38.28
2026-03-12 11:40:54.537 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=43.80 | totalMs=43.80
2026-03-12 11:40:54.537 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:54.537
2026-03-12 11:40:54.539 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-12 11:40:54.539 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.07 | totalMs=2.07
2026-03-12 11:40:54.540 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:54.540
2026-03-12 11:40:54.541 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-12 11:40:54.542 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.67 | totalMs=1.67
2026-03-12 11:40:56.834 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:40:56.834
2026-03-12 11:40:56.845 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-12 11:40:56.850 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-12 11:40:56.854 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 11:40:56.858 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 11:40:56.860 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.54
2026-03-12 11:40:56.895 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.19
2026-03-12 11:40:56.895 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.86 | totalMs=60.86
2026-03-12 11:40:56.896 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:40:56.896
2026-03-12 11:40:56.897 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-12 11:40:56.898 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 11:40:56.900 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 11:40:56.900 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.33 | totalMs=4.33
2026-03-12 11:41:11.501 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:41:11.501
2026-03-12 11:41:11.556 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.74
2026-03-12 11:41:11.561 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.20 | totalMs=60.20
2026-03-12 11:41:19.934 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:41:19.934
2026-03-12 11:41:19.958 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=23.73
2026-03-12 11:41:19.962 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=28.53 | totalMs=28.53
2026-03-12 11:41:29.044 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:29.044
2026-03-12 11:41:29.054 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-12 11:41:29.055 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.67 | totalMs=10.67
2026-03-12 11:41:29.055 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:29.055
2026-03-12 11:41:29.068 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=12.76
2026-03-12 11:41:29.070 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.33 | totalMs=15.33
2026-03-12 11:41:29.071 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:29.071
2026-03-12 11:41:29.073 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-12 11:41:29.073 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.37 | totalMs=2.37
2026-03-12 11:41:29.073 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:29.073
2026-03-12 11:41:29.075 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-12 11:41:29.075 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.56 | totalMs=1.56
2026-03-12 11:41:31.374 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:41:31.374
2026-03-12 11:41:31.385 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-12 11:41:31.390 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-12 11:41:31.394 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-12 11:41:31.399 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 11:41:31.400 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-12 11:41:31.434 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.53
2026-03-12 11:41:31.434 | step 3 | route=IT_Ticket | empId=51415 | apiMs=59.96 | totalMs=59.96
2026-03-12 11:41:31.435 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:41:31.435
2026-03-12 11:41:31.437 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-12 11:41:31.438 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-12 11:41:31.439 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 11:41:31.440 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.70 | totalMs=4.70
2026-03-12 11:41:42.620 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:41:42.620
2026-03-12 11:41:42.679 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=58.86
2026-03-12 11:41:42.683 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=63.18 | totalMs=63.18
2026-03-12 11:41:45.991 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:41:45.991
2026-03-12 11:41:46.004 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.85
2026-03-12 11:41:46.007 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.09 | totalMs=16.09
2026-03-12 11:42:14.298 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:14.298
2026-03-12 11:42:14.309 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-12 11:42:14.313 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.85 | totalMs=14.85
2026-03-12 11:42:14.316 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:14.316
2026-03-12 11:42:14.322 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.99
2026-03-12 11:42:14.324 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.09 | totalMs=8.09
2026-03-12 11:42:14.325 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:14.325
2026-03-12 11:42:14.326 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-12 11:42:14.327 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.08 | totalMs=2.08
2026-03-12 11:42:14.327 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:14.327
2026-03-12 11:42:14.329 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-12 11:42:14.329 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.59 | totalMs=1.59
2026-03-12 11:42:16.943 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:42:16.943
2026-03-12 11:42:16.953 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-12 11:42:16.958 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-12 11:42:16.962 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-12 11:42:16.963 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-12 11:42:16.965 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-12 11:42:16.999 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.62
2026-03-12 11:42:16.999 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.30 | totalMs=56.30
2026-03-12 11:42:17.000 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:42:17.000
2026-03-12 11:42:17.001 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-12 11:42:17.002 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-12 11:42:17.003 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-12 11:42:17.004 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.10 | totalMs=4.10
2026-03-12 11:42:34.500 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:42:34.500
2026-03-12 11:42:34.594 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=93.54
2026-03-12 11:42:34.598 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=98.31 | totalMs=98.31
2026-03-12 11:42:36.581 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:42:36.581
2026-03-12 11:42:36.613 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.32
2026-03-12 11:42:36.617 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=35.69 | totalMs=35.69
2026-03-12 11:42:44.121 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:44.121
2026-03-12 11:42:44.131 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-12 11:42:44.135 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.23 | totalMs=14.23
2026-03-12 11:42:44.139 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:44.139
2026-03-12 11:42:44.144 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.23
2026-03-12 11:42:44.146 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.47 | totalMs=7.47
2026-03-12 11:42:44.146 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:44.146
2026-03-12 11:42:44.149 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-12 11:42:44.149 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.56 | totalMs=2.56
2026-03-12 11:42:44.149 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:44.149
2026-03-12 11:42:44.151 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-12 11:42:44.151 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.00 | totalMs=2.00
2026-03-12 11:42:46.934 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:42:46.934
2026-03-12 11:42:46.945 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-12 11:42:46.950 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-12 11:42:46.955 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 11:42:46.959 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 11:42:46.961 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-12 11:42:46.996 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=35.42
2026-03-12 11:42:46.997 | step 3 | route=IT_Ticket | empId=51415 | apiMs=62.16 | totalMs=62.16
2026-03-12 11:42:46.997 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:42:46.997
2026-03-12 11:42:46.999 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-12 11:42:47.000 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-12 11:42:47.001 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 11:42:47.002 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.45 | totalMs=4.45
2026-03-12 11:42:56.164 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:42:56.164
2026-03-12 11:42:56.219 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.19
2026-03-12 11:42:56.223 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.61 | totalMs=58.61
2026-03-12 11:42:58.756 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:42:58.756
2026-03-12 11:42:58.769 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.62
2026-03-12 11:42:58.773 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.18 | totalMs=16.18
2026-03-12 11:43:07.902 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:07.902
2026-03-12 11:43:07.913 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-12 11:43:07.913 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.12 | totalMs=11.12
2026-03-12 11:43:07.914 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:07.914
2026-03-12 11:43:07.916 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1.81
2026-03-12 11:43:07.918 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=4.03 | totalMs=4.03
2026-03-12 11:43:07.918 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:07.918
2026-03-12 11:43:07.920 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-12 11:43:07.920 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.02 | totalMs=2.02
2026-03-12 11:43:07.920 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:07.920
2026-03-12 11:43:07.922 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-12 11:43:07.922 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.61 | totalMs=1.61
2026-03-12 11:43:09.136 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:43:09.136
2026-03-12 11:43:09.182 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=45.02
2026-03-12 11:43:09.186 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=49.26 | totalMs=49.26
2026-03-12 11:43:10.095 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:10.095
2026-03-12 11:43:10.932 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:43:10.932
2026-03-12 11:43:10.942 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-12 11:43:10.947 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-12 11:43:10.951 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-12 11:43:10.953 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-12 11:43:10.954 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-12 11:43:10.988 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.36
2026-03-12 11:43:10.988 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.60 | totalMs=56.60
2026-03-12 11:43:10.989 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:43:10.989
2026-03-12 11:43:10.990 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-12 11:43:10.992 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 11:43:10.993 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 11:43:10.993 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.49 | totalMs=4.49
2026-03-12 11:43:15.638 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:43:15.638
2026-03-12 11:43:15.663 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=24.12
2026-03-12 11:43:15.669 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=30.65 | totalMs=30.65
2026-03-12 11:43:15.672 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:43:15.672
2026-03-12 11:43:15.677 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-12 11:43:15.679 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-12 11:43:15.681 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.11
2026-03-12 11:43:15.681 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=8.95 | totalMs=8.95
2026-03-12 11:43:18.088 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:43:18.088
2026-03-12 11:43:18.143 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.96
2026-03-12 11:43:18.148 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.57 | totalMs=59.57
2026-03-12 11:43:21.679 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:43:21.679
2026-03-12 11:43:21.686 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:43:21.686
2026-03-12 11:43:21.691 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-03-12 11:43:21.694 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.28 | totalMs=15.28
2026-03-12 11:43:21.709 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.55
2026-03-12 11:43:21.714 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=28.39 | totalMs=28.39
2026-03-12 11:43:22.200 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:22.200
2026-03-12 11:43:28.315 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:43:28.315
2026-03-12 11:43:28.327 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.6
2026-03-12 11:43:28.329 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=14.41 | totalMs=14.41
2026-03-12 11:43:28.332 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-12).
2026-03-12 11:43:28.587 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:43:28.587
2026-03-12 11:43:28.608 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.52
2026-03-12 11:43:28.609 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=21.62 | totalMs=21.62
2026-03-12 11:43:29.066 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:29.066
2026-03-12 11:43:34.468 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:34.468
2026-03-12 11:43:34.484 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.91
2026-03-12 11:43:34.484 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.83 | totalMs=16.83
2026-03-12 11:43:34.485 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:34.485
2026-03-12 11:43:34.501 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=16.17
2026-03-12 11:43:34.504 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=18.96 | totalMs=18.96
2026-03-12 11:43:34.504 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:34.504
2026-03-12 11:43:34.507 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.16
2026-03-12 11:43:34.507 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.89 | totalMs=2.89
2026-03-12 11:43:34.507 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:34.507
2026-03-12 11:43:34.509 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-12 11:43:34.510 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.12 | totalMs=2.12
2026-03-12 11:43:37.431 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:43:37.431
2026-03-12 11:43:37.443 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.93
2026-03-12 11:43:37.448 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=16.90 | totalMs=16.90
2026-03-12 11:43:37.453 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-12).
2026-03-12 11:43:38.233 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:43:38.233
2026-03-12 11:43:38.261 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=27.63
2026-03-12 11:43:38.265 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=31.94 | totalMs=31.94
2026-03-12 11:43:38.914 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:38.914
2026-03-12 11:43:39.178 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:43:39.178
2026-03-12 11:43:39.213 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.04
2026-03-12 11:43:39.263 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=46.41
2026-03-12 11:43:39.305 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=39.39
2026-03-12 11:43:39.338 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.22
2026-03-12 11:43:39.372 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=33.31
2026-03-12 11:43:39.427 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=55.43
2026-03-12 11:43:39.428 | step 3 | route=IT_Ticket | empId=51415 | apiMs=249.99 | totalMs=249.99
2026-03-12 11:43:39.428 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:43:39.428
2026-03-12 11:43:39.468 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=39.42
2026-03-12 11:43:39.500 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=31.56
2026-03-12 11:43:39.501 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 11:43:39.502 | step 3 | route=IT_Ticket | empId=51415 | apiMs=73.32 | totalMs=73.32
2026-03-12 11:43:45.293 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:43:45.293
2026-03-12 11:43:45.353 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=59.1
2026-03-12 11:43:45.356 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=63.13 | totalMs=63.13
2026-03-12 11:43:54.608 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:43:54.608
2026-03-12 11:43:54.621 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.14
2026-03-12 11:43:54.625 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.66 | totalMs=16.66
2026-03-12 11:44:03.241 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:03.241
2026-03-12 11:44:03.251 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-12 11:44:03.256 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.17 | totalMs=15.17
2026-03-12 11:44:03.260 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:03.260
2026-03-12 11:44:03.266 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.41
2026-03-12 11:44:03.277 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.70 | totalMs=16.70
2026-03-12 11:44:03.277 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:03.277
2026-03-12 11:44:03.279 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-12 11:44:03.279 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.32 | totalMs=2.32
2026-03-12 11:44:03.280 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:03.280
2026-03-12 11:44:03.281 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-12 11:44:03.281 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.61 | totalMs=1.61
2026-03-12 11:44:07.867 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:07.867
2026-03-12 11:44:07.877 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-12 11:44:07.882 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-12 11:44:07.887 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 11:44:07.892 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-12 11:44:07.893 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-12 11:44:07.927 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.59
2026-03-12 11:44:07.928 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.04 | totalMs=61.04
2026-03-12 11:44:07.928 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:07.928
2026-03-12 11:44:07.930 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-12 11:44:07.931 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-12 11:44:07.933 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 11:44:07.933 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.75 | totalMs=4.75
2026-03-12 11:44:12.808 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:44:12.808
2026-03-12 11:44:12.819 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-12 11:44:12.820 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-12 11:44:12.822 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-12 11:44:12.823 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 11:44:12.825 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-12 11:44:12.860 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=34.59
2026-03-12 11:44:12.860 | step 3 | route=IT_Ticket | empId=51700 | apiMs=51.79 | totalMs=51.79
2026-03-12 11:44:12.860 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:44:12.860
2026-03-12 11:44:12.862 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-12 11:44:12.863 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 11:44:12.865 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 11:44:12.865 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.43 | totalMs=4.43
2026-03-12 11:44:17.388 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=11:44:17.388
2026-03-12 11:44:17.693 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=302.07
2026-03-12 11:44:17.697 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=308.99 | totalMs=308.99
2026-03-12 11:44:17.849 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:44:17.849
2026-03-12 11:44:17.913 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=63.12
2026-03-12 11:44:17.914 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=64.16 | totalMs=64.16
2026-03-12 11:44:19.990 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:44:19.990
2026-03-12 11:44:20.001 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-03-12 11:44:20.004 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.53 | totalMs=14.53
2026-03-12 11:44:22.182 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=11:44:22.182
2026-03-12 11:44:22.195 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-03-12 11:44:22.199 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=16.70 | totalMs=16.70
2026-03-12 11:44:27.886 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:27.886
2026-03-12 11:44:27.896 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-03-12 11:44:27.897 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.35 | totalMs=11.35
2026-03-12 11:44:27.898 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:27.898
2026-03-12 11:44:27.976 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=78.46
2026-03-12 11:44:27.978 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=80.80 | totalMs=80.80
2026-03-12 11:44:27.979 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:27.979
2026-03-12 11:44:27.981 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-12 11:44:27.981 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.22 | totalMs=2.22
2026-03-12 11:44:27.981 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:27.981
2026-03-12 11:44:27.983 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-12 11:44:27.983 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.75 | totalMs=1.75
2026-03-12 11:44:29.238 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:29.238
2026-03-12 11:44:29.249 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-12 11:44:29.253 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-12 11:44:29.258 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.83
2026-03-12 11:44:29.260 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-12 11:44:29.261 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-12 11:44:29.295 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.18
2026-03-12 11:44:29.295 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.99 | totalMs=56.99
2026-03-12 11:44:29.296 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:29.296
2026-03-12 11:44:29.297 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-12 11:44:29.299 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-12 11:44:29.300 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-12 11:44:29.300 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.41 | totalMs=4.41
2026-03-12 11:44:55.347 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:44:55.347
2026-03-12 11:44:55.358 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-12 11:44:55.362 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=14.80 | totalMs=14.80
2026-03-12 11:44:55.367 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:44:55.367
2026-03-12 11:44:55.372 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=2.16
2026-03-12 11:44:55.374 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=7.09 | totalMs=7.09
2026-03-12 11:44:55.374 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:44:55.374
2026-03-12 11:44:55.376 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-12 11:44:55.376 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=2.39 | totalMs=2.39
2026-03-12 11:44:56.461 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:44:56.461
2026-03-12 11:44:56.477 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=14.96
2026-03-12 11:44:56.485 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=4.91
2026-03-12 11:44:56.493 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.3
2026-03-12 11:44:56.502 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-03-12 11:44:56.510 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=8.18
2026-03-12 11:44:56.561 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=50.21
2026-03-12 11:44:56.561 | step 3 | route=IT_Ticket | empId=51700 | apiMs=99.90 | totalMs=99.90
2026-03-12 11:44:56.562 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:44:56.562
2026-03-12 11:44:56.569 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=7.38
2026-03-12 11:44:56.578 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-12 11:44:56.586 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-03-12 11:44:56.586 | step 3 | route=IT_Ticket | empId=51700 | apiMs=24.83 | totalMs=24.83
2026-03-12 11:45:12.676 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:45:12.676
2026-03-12 11:45:12.688 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.49
2026-03-12 11:45:12.694 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=17.42 | totalMs=17.42
2026-03-12 11:45:12.699 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-12).
2026-03-12 11:45:12.958 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:45:12.958
2026-03-12 11:45:12.978 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.24
2026-03-12 11:45:12.979 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=21.01 | totalMs=21.01
2026-03-12 11:45:13.357 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:45:13.357
2026-03-12 11:45:18.331 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:45:18.331
2026-03-12 11:45:18.342 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.09
2026-03-12 11:45:18.344 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.35 | totalMs=13.35
2026-03-12 11:45:18.346 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-12).
2026-03-12 11:45:18.602 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:45:18.602
2026-03-12 11:45:18.626 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.44
2026-03-12 11:45:18.629 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=27.18 | totalMs=27.18
2026-03-12 11:45:19.324 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:45:19.324
2026-03-12 11:46:35.911 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:46:35.911
2026-03-12 11:46:35.931 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=20.33
2026-03-12 11:46:35.935 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=24.02 | totalMs=24.02
2026-03-12 11:46:36.777 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:46:36.777
2026-03-12 11:46:44.051 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=11:46:44.051
2026-03-12 11:46:44.062 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=10.71
2026-03-12 11:46:44.069 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-03-12 11:46:44.075 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=1.52
2026-03-12 11:46:44.080 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=28.66 | totalMs=28.66
2026-03-12 11:46:44.080 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=11:46:44.080
2026-03-12 11:46:44.082 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-12 11:46:44.083 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-12 11:46:44.085 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-12 11:46:44.085 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=5.12 | totalMs=5.12
2026-03-12 11:46:48.259 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=11:46:48.259
2026-03-12 11:46:48.262 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.64
2026-03-12 11:46:48.267 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-12 11:46:48.271 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-12 11:46:48.274 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=15.17 | totalMs=15.17
2026-03-12 11:46:49.615 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=11:46:49.615
2026-03-12 11:46:49.667 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=51.08
2026-03-12 11:46:49.668 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-12 11:46:49.670 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 11:46:49.670 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=54.84 | totalMs=54.84
2026-03-12 11:46:51.108 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:46:51.108
2026-03-12 11:46:51.124 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=15.97
2026-03-12 11:46:51.125 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=16.75 | totalMs=16.75
2026-03-12 11:46:51.943 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:46:51.943
2026-03-12 11:47:57.013 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:47:57.013
2026-03-12 11:47:57.026 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=12.56
2026-03-12 11:47:57.032 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=18.35 | totalMs=18.35
2026-03-12 11:47:57.036 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-12).
2026-03-12 11:47:57.301 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:47:57.301
2026-03-12 11:47:57.321 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.53
2026-03-12 11:47:57.321 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.35 | totalMs=20.35
2026-03-12 11:47:57.735 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:57.735
2026-03-12 11:51:58.962 | step 1 | route=IT_Ticket | empId=38719 | query called at=11:51:58.962
2026-03-12 11:51:59.007 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=44.48
2026-03-12 11:51:59.011 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-12 11:51:59.015 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-12 11:51:59.023 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=4.99
2026-03-12 11:51:59.083 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_it_Ticket_Details | queryMs=58.9
2026-03-12 11:51:59.165 | step 2 | route=IT_Ticket | empId=38719 | query=VMS_Comp_login_proc | queryMs=81.88
2026-03-12 11:51:59.165 | step 3 | route=IT_Ticket | empId=38719 | apiMs=203.71 | totalMs=203.71
2026-03-12 11:51:59.166 | step 1 | route=IT_Ticket | empId=38719 | query called at=11:51:59.166
2026-03-12 11:51:59.202 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=36.18
2026-03-12 11:51:59.204 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 11:51:59.208 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=3.95
2026-03-12 11:51:59.209 | step 3 | route=IT_Ticket | empId=38719 | apiMs=42.91 | totalMs=42.91
2026-03-12 11:52:01.975 | step 1 | route=HW_Ticket_Report | empId=31925 | query called at=11:52:01.975
2026-03-12 11:52:01.997 | step 2 | route=HW_Ticket_Report | empId=31925 | query=hw_ticket_report_kpi_proc | queryMs=21.65
2026-03-12 11:52:01.997 | step 3 | route=HW_Ticket_Report | empId=31925 | apiMs=22.50 | totalMs=22.50
2026-03-12 11:52:03.451 | step 4 | route=pageRenderd | empId=31925 | Page=HW TICKET REPORT | page fully loaded at : 11:52:03.451
2026-03-12 11:52:09.100 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:52:09.100
2026-03-12 11:52:09.111 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-12 11:52:09.116 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-12 11:52:09.121 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-12 11:52:09.125 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-12 11:52:09.127 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-12 11:52:09.161 | step 2 | route=IT_Ticket | empId=31925 | query=VMS_Comp_login_proc | queryMs=33.55
2026-03-12 11:52:09.161 | step 3 | route=IT_Ticket | empId=31925 | apiMs=61.25 | totalMs=61.25
2026-03-12 11:52:09.162 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:52:09.162
2026-03-12 11:52:09.163 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-12 11:52:09.165 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-12 11:52:09.166 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-12 11:52:09.166 | step 3 | route=IT_Ticket | empId=31925 | apiMs=4.57 | totalMs=4.57
2026-03-12 11:52:11.810 | step 1 | route=IT_Ticket_Report | empId=38719 | query called at=11:52:11.810
2026-03-12 11:52:11.924 | step 2 | route=IT_Ticket_Report | empId=38719 | query=kpi_it_ticket_report_page_proc | queryMs=113.57
2026-03-12 11:52:11.925 | step 3 | route=IT_Ticket_Report | empId=38719 | apiMs=114.42 | totalMs=114.42
2026-03-12 11:52:12.475 | step 4 | route=pageRenderd | empId=38719 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:52:12.475
2026-03-12 11:52:13.588 | step 1 | route=IT_Ticket | empId=38719 | query called at=11:52:13.588
2026-03-12 11:52:13.598 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-12 11:52:13.604 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-12 11:52:13.608 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-12 11:52:13.612 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-12 11:52:13.614 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-12 11:52:13.648 | step 2 | route=IT_Ticket | empId=38719 | query=VMS_Comp_login_proc | queryMs=33.71
2026-03-12 11:52:13.648 | step 3 | route=IT_Ticket | empId=38719 | apiMs=60.02 | totalMs=60.02
2026-03-12 11:52:13.649 | step 1 | route=IT_Ticket | empId=38719 | query called at=11:52:13.649
2026-03-12 11:52:13.650 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-12 11:52:13.651 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-12 11:52:13.653 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-12 11:52:13.653 | step 3 | route=IT_Ticket | empId=38719 | apiMs=4.32 | totalMs=4.32
2026-03-12 11:52:21.176 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38719 | query called at=11:52:21.176
2026-03-12 11:52:21.614 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=437.62
2026-03-12 11:52:21.614 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38719 | apiMs=438.59 | totalMs=438.59
2026-03-12 11:52:23.131 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38719 | query called at=11:52:23.131
2026-03-12 11:52:23.149 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=17.77
2026-03-12 11:52:23.153 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38719 | apiMs=22.12 | totalMs=22.12
2026-03-12 11:52:23.717 | step 1 | route=HW_TicketFun | empId= | query called at=11:52:23.717
2026-03-12 11:52:23.733 | step 2 | route=HW_TicketFun | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=15.46
2026-03-12 11:52:23.736 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=19.30 | totalMs=19.30
2026-03-12 11:52:55.870 | step 1 | route=IT_TicketPost | empId=38719 | query called at=11:52:55.870
2026-03-12 11:52:55.880 | step 2 | route=IT_TicketPost | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-12 11:52:55.883 | step 3 | route=IT_TicketPost | empId=38719 | apiMs=13.27 | totalMs=13.27
2026-03-12 11:52:55.886 | step 1 | route=IT_TicketPost | empId=38719 | query called at=11:52:55.886
2026-03-12 11:52:56.071 | step 2 | route=IT_TicketPost | empId=38719 | query=IT_Ticket_Save_SPOC | queryMs=181.12
2026-03-12 11:52:56.072 | step 3 | route=IT_TicketPost | empId=38719 | apiMs=186.02 | totalMs=186.02
2026-03-12 11:52:56.073 | step 1 | route=IT_TicketPost | empId=38719 | query called at=11:52:56.073
2026-03-12 11:52:56.075 | step 2 | route=IT_TicketPost | empId=38719 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-12 11:52:56.075 | step 3 | route=IT_TicketPost | empId=38719 | apiMs=2.36 | totalMs=2.36
2026-03-12 11:52:56.076 | step 1 | route=IT_TicketPost | empId=38719 | query called at=11:52:56.076
2026-03-12 11:52:56.077 | step 2 | route=IT_TicketPost | empId=38719 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-12 11:52:56.077 | step 3 | route=IT_TicketPost | empId=38719 | apiMs=1.57 | totalMs=1.57
2026-03-12 11:52:56.515 | step 1 | route=IT_Ticket | empId=38719 | query called at=11:52:56.515
2026-03-12 11:52:56.527 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-03-12 11:52:56.528 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-12 11:52:56.529 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-12 11:52:56.531 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-12 11:52:56.532 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-12 11:52:56.570 | step 2 | route=IT_Ticket | empId=38719 | query=VMS_Comp_login_proc | queryMs=37.96
2026-03-12 11:52:56.571 | step 3 | route=IT_Ticket | empId=38719 | apiMs=55.65 | totalMs=55.65
2026-03-12 11:52:56.571 | step 1 | route=IT_Ticket | empId=38719 | query called at=11:52:56.571
2026-03-12 11:52:56.572 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-12 11:52:56.574 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-12 11:52:56.575 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-12 11:52:56.575 | step 3 | route=IT_Ticket | empId=38719 | apiMs=4.00 | totalMs=4.00
2026-03-12 11:53:31.381 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:53:31.381
2026-03-12 11:53:31.418 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=36.2
2026-03-12 11:53:31.418 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.07 | totalMs=37.07
2026-03-12 11:53:32.802 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:53:32.802
2026-03-12 11:53:48.766 | step 1 | route=HW_TicketPost | empId=31925 | query called at=11:53:48.766
2026-03-12 11:53:48.795 | step 2 | route=HW_TicketPost | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=28.67
2026-03-12 11:53:48.799 | step 3 | route=HW_TicketPost | empId=31925 | apiMs=33.17 | totalMs=33.17
2026-03-12 11:53:48.803 | step 1 | route=HW_TicketPost | empId=31925 | query called at=11:53:48.803
2026-03-12 11:53:48.808 | step 2 | route=HW_TicketPost | empId=31925 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-12 11:53:48.808 | step 3 | route=HW_TicketPost | empId=31925 | apiMs=5.29 | totalMs=5.29
2026-03-12 11:53:48.808 | step 1 | route=HW_TicketPost | empId=31925 | query called at=11:53:48.808
2026-03-12 11:53:48.810 | step 2 | route=HW_TicketPost | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=1.6
2026-03-12 11:53:48.811 | step 3 | route=HW_TicketPost | empId=31925 | apiMs=2.44 | totalMs=2.44
2026-03-12 11:53:48.811 | step 1 | route=HW_TicketPost | empId=31925 | query called at=11:53:48.811
2026-03-12 11:53:48.818 | step 2 | route=HW_TicketPost | empId=31925 | query=hw_ticket_save_proc_kpi | queryMs=6.34
2026-03-12 11:53:48.820 | step 3 | route=HW_TicketPost | empId=31925 | apiMs=8.67 | totalMs=8.67
2026-03-12 11:53:51.681 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:53:51.681
2026-03-12 11:53:51.693 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-12 11:53:51.698 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-12 11:53:51.702 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-12 11:53:51.706 | step 2 | route=IT_Ticket | empId=31925 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 11:53:51.708 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-12 11:53:51.742 | step 2 | route=IT_Ticket | empId=31925 | query=VMS_Comp_login_proc | queryMs=33.79
2026-03-12 11:53:51.742 | step 3 | route=IT_Ticket | empId=31925 | apiMs=61.11 | totalMs=61.11
2026-03-12 11:53:51.743 | step 1 | route=IT_Ticket | empId=31925 | query called at=11:53:51.743
2026-03-12 11:53:51.744 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-12 11:53:51.746 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 11:53:51.747 | step 2 | route=IT_Ticket | empId=31925 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 11:53:51.747 | step 3 | route=IT_Ticket | empId=31925 | apiMs=4.41 | totalMs=4.41
2026-03-12 11:54:15.268 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:15.268
2026-03-12 11:54:15.300 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=31.22
2026-03-12 11:54:15.309 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-03-12 11:54:15.326 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.63
2026-03-12 11:54:15.334 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.59
2026-03-12 11:54:15.337 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.53
2026-03-12 11:54:15.340 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.44
2026-03-12 11:54:15.344 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2.02
2026-03-12 11:54:15.349 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=3.15
2026-03-12 11:54:15.354 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.85
2026-03-12 11:54:15.360 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.78
2026-03-12 11:54:15.362 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=93.83 | totalMs=93.83
2026-03-12 11:54:15.362 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:15.362
2026-03-12 11:54:15.365 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-12 11:54:15.366 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-12 11:54:15.368 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-12 11:54:15.368 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.45 | totalMs=5.45
2026-03-12 11:54:18.957 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:18.957
2026-03-12 11:54:18.959 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-12 11:54:18.964 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-12 11:54:18.969 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-12 11:54:18.973 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=16.15 | totalMs=16.15
2026-03-12 11:54:20.487 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:20.487
2026-03-12 11:54:20.489 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-12 11:54:20.491 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-12 11:54:20.492 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-12 11:54:20.492 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.94 | totalMs=4.94
2026-03-12 11:54:22.131 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:22.131
2026-03-12 11:54:22.133 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-12 11:54:22.135 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-12 11:54:22.136 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 11:54:22.136 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.96 | totalMs=4.96
2026-03-12 11:54:24.036 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:24.036
2026-03-12 11:54:24.038 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-12 11:54:24.040 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-12 11:54:24.041 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-12 11:54:24.041 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.11 | totalMs=5.11
2026-03-12 11:54:25.752 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:25.752
2026-03-12 11:54:25.754 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-12 11:54:25.756 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-12 11:54:25.757 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-12 11:54:25.758 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.99 | totalMs=4.99
2026-03-12 11:54:27.283 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:27.283
2026-03-12 11:54:27.285 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-12 11:54:27.287 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-12 11:54:27.289 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-12 11:54:27.289 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.57 | totalMs=5.57
2026-03-12 11:54:28.902 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:28.902
2026-03-12 11:54:28.904 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-12 11:54:28.905 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-12 11:54:28.907 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 11:54:28.907 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.26 | totalMs=5.26
2026-03-12 11:54:30.593 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:30.593
2026-03-12 11:54:30.595 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-12 11:54:30.597 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-12 11:54:30.598 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-12 11:54:30.599 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.48 | totalMs=5.48
2026-03-12 11:54:32.098 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:32.098
2026-03-12 11:54:32.100 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-03-12 11:54:32.101 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-12 11:54:32.103 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-12 11:54:32.103 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.69 | totalMs=5.69
2026-03-12 11:54:34.283 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:54:34.283
2026-03-12 11:54:34.317 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.59
2026-03-12 11:54:34.318 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=34.49 | totalMs=34.49
2026-03-12 11:54:34.718 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:54:34.718
2026-03-12 11:54:43.012 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:43.012
2026-03-12 11:54:43.023 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.95
2026-03-12 11:54:43.030 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.5
2026-03-12 11:54:43.034 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=22.66 | totalMs=22.66
2026-03-12 11:54:43.037 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:43.037
2026-03-12 11:54:43.039 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-12 11:54:43.040 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-12 11:54:43.042 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-12 11:54:43.042 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.60 | totalMs=4.60
2026-03-12 11:54:46.302 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:46.302
2026-03-12 11:54:46.308 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-12 11:54:46.313 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-12 11:54:46.317 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-12 11:54:46.317 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=14.95 | totalMs=14.95
2026-03-12 11:54:51.210 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:54:51.210
2026-03-12 11:54:51.231 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=20.74
2026-03-12 11:54:51.235 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=24.59 | totalMs=24.59
2026-03-12 11:54:51.720 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:54:51.720
2026-03-12 11:58:15.375 | step 1 | route=IT_Ticket | empId=65386 | query called at=11:58:15.375
2026-03-12 11:58:15.386 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-03-12 11:58:15.388 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-12 11:58:15.389 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-12 11:58:15.391 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 11:58:15.392 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-12 11:58:15.427 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=33.94
2026-03-12 11:58:15.427 | step 3 | route=IT_Ticket | empId=65386 | apiMs=52.18 | totalMs=52.18
2026-03-12 11:58:15.428 | step 1 | route=IT_Ticket | empId=65386 | query called at=11:58:15.428
2026-03-12 11:58:15.429 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-12 11:58:15.431 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-12 11:58:15.432 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-12 11:58:15.432 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.81 | totalMs=4.81
2026-03-12 11:59:55.667 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:59:55.667
2026-03-12 11:59:55.679 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-12 11:59:55.681 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-12 11:59:55.682 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-12 11:59:55.683 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 11:59:55.685 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-12 11:59:55.719 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=33.33
2026-03-12 11:59:55.719 | step 3 | route=IT_Ticket | empId=21248 | apiMs=51.64 | totalMs=51.64
2026-03-12 11:59:55.720 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:59:55.720
2026-03-12 11:59:55.721 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-12 11:59:55.723 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 11:59:55.724 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-12 11:59:55.724 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.69 | totalMs=4.69
2026-03-12 12:00:06.487 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=12:00:06.487
2026-03-12 12:00:06.796 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=305.18
2026-03-12 12:00:06.799 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=312.58 | totalMs=312.58
2026-03-12 12:00:08.376 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=12:00:08.376
2026-03-12 12:00:08.393 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=13.03
2026-03-12 12:00:08.396 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=20.22 | totalMs=20.22
2026-03-12 12:01:02.575 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:01:02.575
2026-03-12 12:01:02.621 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=45.36
2026-03-12 12:01:02.625 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=49.92 | totalMs=49.92
2026-03-12 12:01:07.126 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:01:07.126
2026-03-12 12:01:07.141 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-03-12 12:01:07.144 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.10 | totalMs=18.10
2026-03-12 12:01:19.669 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:01:19.669
2026-03-12 12:01:19.679 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-12 12:01:19.683 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.65 | totalMs=14.65
2026-03-12 12:01:19.686 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:01:19.686
2026-03-12 12:01:19.697 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=7.67
2026-03-12 12:01:19.699 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=12.85 | totalMs=12.85
2026-03-12 12:01:19.699 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:01:19.699
2026-03-12 12:01:19.716 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.79
2026-03-12 12:01:19.716 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=16.53 | totalMs=16.53
2026-03-12 12:01:22.918 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:01:22.918
2026-03-12 12:01:22.929 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-12 12:01:22.933 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-12 12:01:22.938 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-12 12:01:22.939 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-12 12:01:22.940 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-12 12:01:22.974 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=33.64
2026-03-12 12:01:22.975 | step 3 | route=IT_Ticket | empId=21248 | apiMs=56.07 | totalMs=56.07
2026-03-12 12:01:22.975 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:01:22.975
2026-03-12 12:01:22.976 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 12:01:22.978 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 12:01:22.979 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-12 12:01:22.979 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.32 | totalMs=4.32
2026-03-12 12:01:24.451 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:24.451
2026-03-12 12:01:24.461 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-12 12:01:24.462 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.69 | totalMs=10.69
2026-03-12 12:01:24.462 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:24.462
2026-03-12 12:01:24.464 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1.88
2026-03-12 12:01:24.466 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=4.35 | totalMs=4.35
2026-03-12 12:01:24.467 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:24.467
2026-03-12 12:01:24.468 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-12 12:01:24.469 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.88 | totalMs=1.88
2026-03-12 12:01:24.469 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:24.469
2026-03-12 12:01:24.470 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-12 12:01:24.471 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.64 | totalMs=1.64
2026-03-12 12:01:27.401 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:01:27.401
2026-03-12 12:01:27.411 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-12 12:01:27.417 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-03-12 12:01:27.421 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-12 12:01:27.425 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-12 12:01:27.427 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-12 12:01:27.460 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.37
2026-03-12 12:01:27.461 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.01 | totalMs=60.01
2026-03-12 12:01:27.461 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:01:27.461
2026-03-12 12:01:27.463 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-12 12:01:27.464 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-12 12:01:27.465 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-12 12:01:27.466 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.25 | totalMs=4.25
2026-03-12 12:01:34.005 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:01:34.005
2026-03-12 12:01:34.061 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=55.87
2026-03-12 12:01:34.062 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=56.72 | totalMs=56.72
2026-03-12 12:01:34.656 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:01:34.656
2026-03-12 12:01:37.513 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:01:37.513
2026-03-12 12:01:37.537 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=22.97
2026-03-12 12:01:37.542 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=28.95 | totalMs=28.95
2026-03-12 12:01:37.547 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51415, 16, Exec Socks_Store_Transfer_knit_Req_Orderwise_MOQ_Proc 5465, 1, 6, 51415, 2026-03-12).
2026-03-12 12:01:37.777 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:01:37.777
2026-03-12 12:01:37.808 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.87
2026-03-12 12:01:37.808 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.78 | totalMs=31.78
2026-03-12 12:01:38.201 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:01:38.201
2026-03-12 12:01:50.609 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:01:50.609
2026-03-12 12:01:50.621 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.12
2026-03-12 12:01:50.623 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=13.95 | totalMs=13.95
2026-03-12 12:01:50.626 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51415, 16, Exec Socks_Store_Transfer_knit_Req_Orderwise_MOQ_Proc 5465, 1, 6, 51415, 2026-03-12).
2026-03-12 12:01:51.047 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:01:51.047
2026-03-12 12:01:51.078 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.12
2026-03-12 12:01:51.078 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.87 | totalMs=30.87
2026-03-12 12:01:51.564 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:01:51.564
2026-03-12 12:02:31.270 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:02:31.270
2026-03-12 12:02:31.282 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.75
2026-03-12 12:02:31.288 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=17.94 | totalMs=17.94
2026-03-12 12:02:31.293 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51415, 16, Exec Socks_Store_Transfer_knit_Req_Orderwise_MOQ_Proc 5465, 1, 6, 51415, 2026-03-12).
2026-03-12 12:02:32.045 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:02:32.045
2026-03-12 12:02:32.085 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=40.4
2026-03-12 12:02:32.086 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=41.27 | totalMs=41.27
2026-03-12 12:02:32.713 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:02:32.713
2026-03-12 12:07:30.622 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:07:30.622
2026-03-12 12:07:30.649 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=26.3
2026-03-12 12:07:30.651 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-12 12:07:30.652 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-12 12:07:30.654 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-12 12:07:30.675 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=21.63
2026-03-12 12:07:30.712 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=36.31
2026-03-12 12:07:30.713 | step 3 | route=IT_Ticket | empId=46592 | apiMs=90.18 | totalMs=90.18
2026-03-12 12:07:30.713 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:07:30.713
2026-03-12 12:07:30.730 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=17.02
2026-03-12 12:07:30.732 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 12:07:30.733 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 12:07:30.733 | step 3 | route=IT_Ticket | empId=46592 | apiMs=20.39 | totalMs=20.39
2026-03-12 12:07:37.503 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=12:07:37.503
2026-03-12 12:07:37.806 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=302.09
2026-03-12 12:07:37.806 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=303.04 | totalMs=303.04
2026-03-12 12:07:41.355 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=12:07:41.355
2026-03-12 12:07:41.368 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-03-12 12:07:41.372 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=16.75 | totalMs=16.75
2026-03-12 12:07:45.851 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:07:45.851
2026-03-12 12:07:45.862 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-12 12:07:45.868 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-12 12:07:45.873 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-12 12:07:45.877 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-12 12:07:45.879 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-12 12:07:45.913 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=33.28
2026-03-12 12:07:45.913 | step 3 | route=IT_Ticket | empId=41819 | apiMs=61.74 | totalMs=61.74
2026-03-12 12:07:45.914 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:07:45.914
2026-03-12 12:07:45.915 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-12 12:07:45.916 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 12:07:45.918 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 12:07:45.918 | step 3 | route=IT_Ticket | empId=41819 | apiMs=4.62 | totalMs=4.62
2026-03-12 12:07:57.081 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41819 | query called at=12:07:57.081
2026-03-12 12:07:57.509 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=427.49
2026-03-12 12:07:57.513 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41819 | apiMs=432.04 | totalMs=432.04
2026-03-12 12:07:59.176 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41819 | query called at=12:07:59.176
2026-03-12 12:07:59.188 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-03-12 12:07:59.188 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41819 | apiMs=11.96 | totalMs=11.96
2026-03-12 12:08:15.350 | step 1 | route=Ticket_SPOC_Approve | empId=50255 | query called at=12:08:15.350
2026-03-12 12:08:15.401 | step 2 | route=Ticket_SPOC_Approve | empId=50255 | query=IT_TIcket_SPOCApp_Report | queryMs=49.82
2026-03-12 12:08:15.401 | step 3 | route=Ticket_SPOC_Approve | empId=50255 | apiMs=50.65 | totalMs=50.65
2026-03-12 12:08:17.093 | step 4 | route=pageRenderd | empId=50255 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:17.093
2026-03-12 12:08:22.446 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:08:22.446
2026-03-12 12:08:22.463 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=16.07
2026-03-12 12:08:22.467 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=20.94 | totalMs=20.94
2026-03-12 12:08:23.219 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:23.219
2026-03-12 12:08:26.399 | step 1 | route=IT_TicketPost | empId=46592 | query called at=12:08:26.399
2026-03-12 12:08:26.419 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=14.97
2026-03-12 12:08:26.423 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=23.50 | totalMs=23.50
2026-03-12 12:08:26.426 | step 1 | route=IT_TicketPost | empId=46592 | query called at=12:08:26.426
2026-03-12 12:08:26.488 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=61.17
2026-03-12 12:08:26.492 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=65.88 | totalMs=65.88
2026-03-12 12:08:26.493 | step 1 | route=IT_TicketPost | empId=46592 | query called at=12:08:26.493
2026-03-12 12:08:26.495 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-12 12:08:26.495 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=2.49 | totalMs=2.49
2026-03-12 12:08:28.558 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:08:28.558
2026-03-12 12:08:28.691 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=128.87
2026-03-12 12:08:28.723 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=165.25 | totalMs=165.25
2026-03-12 12:08:28.724 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:08:28.724
2026-03-12 12:08:28.730 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.2
2026-03-12 12:08:28.734 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.46
2026-03-12 12:08:28.754 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.99
2026-03-12 12:08:28.754 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=29.95 | totalMs=29.95
2026-03-12 12:08:29.381 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:08:29.381
2026-03-12 12:08:29.394 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-12 12:08:29.399 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-12 12:08:29.401 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-12 12:08:29.402 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-12 12:08:29.404 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-12 12:08:29.437 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=33.39
2026-03-12 12:08:29.438 | step 3 | route=IT_Ticket | empId=46592 | apiMs=57.02 | totalMs=57.02
2026-03-12 12:08:29.438 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:08:29.438
2026-03-12 12:08:29.440 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-12 12:08:29.441 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-12 12:08:29.443 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-12 12:08:29.443 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.67 | totalMs=4.67
2026-03-12 12:08:31.275 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:08:31.275
2026-03-12 12:08:31.295 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=18.8
2026-03-12 12:08:31.298 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=22.55 | totalMs=22.55
2026-03-12 12:08:31.933 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:31.933
2026-03-12 12:08:41.079 | step 1 | route=SPOC_Entry_Save | empId=50255 | query called at=12:08:41.079
2026-03-12 12:08:41.090 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=IT_Ticket_Update_SPOC | queryMs=10.38
2026-03-12 12:08:41.098 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=IT_Ticket_Update_SPOC | queryMs=1.73
2026-03-12 12:08:41.102 | step 3 | route=SPOC_Entry_Save | empId=50255 | apiMs=22.70 | totalMs=22.70
2026-03-12 12:08:41.105 | step 1 | route=SPOC_Entry_Save | empId=50255 | query called at=12:08:41.105
2026-03-12 12:08:41.107 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-12 12:08:41.108 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-12 12:08:41.109 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-12 12:08:41.109 | step 3 | route=SPOC_Entry_Save | empId=50255 | apiMs=3.75 | totalMs=3.75
2026-03-12 12:08:44.931 | step 1 | route=SPOC_Entry_Save | empId=50255 | query called at=12:08:44.931
2026-03-12 12:08:44.932 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 12:08:44.937 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-12 12:08:44.941 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-12 12:08:44.944 | step 3 | route=SPOC_Entry_Save | empId=50255 | apiMs=13.53 | totalMs=13.53
2026-03-12 12:08:47.339 | step 1 | route=Ticket_SPOC_Approve | empId=50255 | query called at=12:08:47.339
2026-03-12 12:08:47.376 | step 2 | route=Ticket_SPOC_Approve | empId=50255 | query=IT_TIcket_SPOCApp_Report | queryMs=36.42
2026-03-12 12:08:47.377 | step 3 | route=Ticket_SPOC_Approve | empId=50255 | apiMs=37.18 | totalMs=37.18
2026-03-12 12:08:47.787 | step 4 | route=pageRenderd | empId=50255 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:47.787
2026-03-12 12:09:59.769 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:09:59.769
2026-03-12 12:09:59.781 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=12.02
2026-03-12 12:09:59.783 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=14.53 | totalMs=14.53
2026-03-12 12:09:59.784 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:09:59.784
2026-03-12 12:09:59.786 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.99
2026-03-12 12:09:59.787 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-12 12:09:59.789 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-12 12:09:59.789 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=5.64 | totalMs=5.64
2026-03-12 12:10:04.112 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:10:04.112
2026-03-12 12:10:04.129 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=16.39
2026-03-12 12:10:04.133 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=20.10 | totalMs=20.10
2026-03-12 12:10:04.856 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:04.856
2026-03-12 12:12:03.337 | step 1 | route=IT_TicketPost | empId=41819 | query called at=12:12:03.337
2026-03-12 12:12:03.351 | step 2 | route=IT_TicketPost | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=13.82
2026-03-12 12:12:03.355 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=18.37 | totalMs=18.37
2026-03-12 12:12:03.359 | step 1 | route=IT_TicketPost | empId=41819 | query called at=12:12:03.359
2026-03-12 12:12:03.373 | step 2 | route=IT_TicketPost | empId=41819 | query=IT_Ticket_Save_SPOC | queryMs=10.77
2026-03-12 12:12:03.375 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=16.13 | totalMs=16.13
2026-03-12 12:12:03.376 | step 1 | route=IT_TicketPost | empId=41819 | query called at=12:12:03.376
2026-03-12 12:12:03.378 | step 2 | route=IT_TicketPost | empId=41819 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-12 12:12:03.378 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=2.47 | totalMs=2.47
2026-03-12 12:12:03.378 | step 1 | route=IT_TicketPost | empId=41819 | query called at=12:12:03.378
2026-03-12 12:12:03.380 | step 2 | route=IT_TicketPost | empId=41819 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-12 12:12:03.380 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=1.71 | totalMs=1.71
2026-03-12 12:12:03.600 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:12:03.600
2026-03-12 12:12:03.610 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-12 12:12:03.612 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-12 12:12:03.614 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-12 12:12:03.615 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 12:12:03.617 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-12 12:12:03.650 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=33.21
2026-03-12 12:12:03.651 | step 3 | route=IT_Ticket | empId=41819 | apiMs=50.69 | totalMs=50.69
2026-03-12 12:12:03.651 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:12:03.651
2026-03-12 12:12:03.653 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-12 12:12:03.654 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 12:12:03.656 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 12:12:03.656 | step 3 | route=IT_Ticket | empId=41819 | apiMs=4.53 | totalMs=4.53
2026-03-12 12:13:27.130 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=12:13:27.130
2026-03-12 12:13:27.146 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=15.65
2026-03-12 12:13:27.147 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=16.48 | totalMs=16.48
2026-03-12 12:13:27.482 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:13:27.482
2026-03-12 12:13:32.461 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:13:32.461
2026-03-12 12:13:32.516 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.43
2026-03-12 12:13:32.520 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.55 | totalMs=58.55
2026-03-12 12:13:34.786 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:13:34.786
2026-03-12 12:13:34.797 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-03-12 12:13:34.801 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.01 | totalMs=15.01
2026-03-12 12:13:35.789 | step 1 | route=IT_Ticket_Report | empId=58155 | query called at=12:13:35.789
2026-03-12 12:13:35.863 | step 2 | route=IT_Ticket_Report | empId=58155 | query=kpi_it_ticket_report_page_proc | queryMs=73.56
2026-03-12 12:13:35.863 | step 3 | route=IT_Ticket_Report | empId=58155 | apiMs=74.43 | totalMs=74.43
2026-03-12 12:13:36.242 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:13:36.242
2026-03-12 12:13:38.165 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=12:13:38.165
2026-03-12 12:13:38.181 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=15.34
2026-03-12 12:13:38.181 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=16.19 | totalMs=16.19
2026-03-12 12:13:38.505 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:13:38.505
2026-03-12 12:13:58.847 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:58.847
2026-03-12 12:13:58.857 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-12 12:13:58.861 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.42 | totalMs=14.42
2026-03-12 12:13:58.864 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:58.864
2026-03-12 12:13:58.871 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.59 | Error=SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 2042 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=vaahini_Sec_trn_inwardmas S1 Left join Sec_trn_inwardDet S2 on S1.EtyNo = S2.EtyNo LEft Join Inward_Against_PO_Tbl S22 On S1.EtyNO = S22.Inw_Eno  Left Join GrnMaster G1 on cast(S1.Division_Code as varchar (2)) = cast(G1.Division_Code as varchar (2)) And cast(S1.GPNo as varchar (50)) = cast(G1.GPNO as varchar (50)) and S1.GpDate = G1.GpDate Left join Sec_Division() S4 on S1.Division_Code = S4.Nos Left join FITSOCKS.dbo.Socks_Gate_Pass_GrnNo_Fn() SG On S1.GPNo= SG.GPNO And S1.GPDATE = SG.GPDATE And S1.PARTY = SG.PARTY Left join EXIM.dbo.Export_MaterialInward_Link_Details E1 On S1.Etyno = E1.Inward_Etyno Left join FITERP1314.dbo.Pur_Grn_Mas F1 On S1.Gpno=F1.GateInwId And S1.GpDate=F1.GateInWDate And 5=S1.Division_Code Left join FITERP1314.dbo.Prod_Recpt_MAs F2 On S1.Gpno=F2.GateInwId And S1.GpDate=F2.GateInWDate And 5=S1.Division_Code Left join OFFSET_PRINTING.dbo.Pur_Grn_Mas F3 On S1.Gpno=F3.GateInwId And S1.GpDate=F3.GateInWDate And 3=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F4 On S1.Gpno=F4.GateInwId And S1.GpDate=F4.GateInWDate And 2=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F5 On S1.Gpno=F5.GateInwId And S1.GpDate=F5.GateInWDate And 8=S1.Division_Code Left join LOTMASTER F6 On S1.Gpno=F6.Gpno And S1.GpDate=F6.GpDate And S1.Division_Code=F6.Sec_division Left join Vehicle_Travell_Expense_Master F7 On F7.InWard_EntryNo = S1.Etyno Where  F7.InWard_EntryNo Is Null And Cast(S1.Etydate As Date) >=DateAdd(YEAR,-1,Cast(GETDATE() As Date)) And Cancel_Flag = 0 And G1.GRNDATE Is Null And G1.GRNNO Is Null And E1.Inward_Etyno Is NUll And F6.Gpno Is null And F6.GpDate Is null And (SG.GPNo Is Null Or SG.GPDate is Null Or SG.InvNo Is Null Or SG.InvDate Is NUll) And (F1.GateInwId Is Null And F1.GateInWDate Is null) And (F2.GateInwId Is Null And F2.GateInWDate Is null)  And (F3.GateInwId Is Null And F3.GateInWDate Is null) And (F4.GateInwId Is Null And F4.GateInWDate Is null) And (F5.GateInwId Is Null And F5.GateInWDate Is null)   And S4.Nos in(11,12,16),@Severity_Iss=1,@Module_id=4,@Comp_id=38,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-12 12:13:58.879 | step 5 | route=IT_TicketPost | empId=51415 | action=IT Ticket Entry Save - ERROR | error => SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 2042 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=vaahini_Sec_trn_inwardmas S1 Left join Sec_trn_inwardDet S2 on S1.EtyNo = S2.EtyNo LEft Join Inward_Against_PO_Tbl S22 On S1.EtyNO = S22.Inw_Eno  Left Join GrnMaster G1 on cast(S1.Division_Code as varchar (2)) = cast(G1.Division_Code as varchar (2)) And cast(S1.GPNo as varchar (50)) = cast(G1.GPNO as varchar (50)) and S1.GpDate = G1.GpDate Left join Sec_Division() S4 on S1.Division_Code = S4.Nos Left join FITSOCKS.dbo.Socks_Gate_Pass_GrnNo_Fn() SG On S1.GPNo= SG.GPNO And S1.GPDATE = SG.GPDATE And S1.PARTY = SG.PARTY Left join EXIM.dbo.Export_MaterialInward_Link_Details E1 On S1.Etyno = E1.Inward_Etyno Left join FITERP1314.dbo.Pur_Grn_Mas F1 On S1.Gpno=F1.GateInwId And S1.GpDate=F1.GateInWDate And 5=S1.Division_Code Left join FITERP1314.dbo.Prod_Recpt_MAs F2 On S1.Gpno=F2.GateInwId And S1.GpDate=F2.GateInWDate And 5=S1.Division_Code Left join OFFSET_PRINTING.dbo.Pur_Grn_Mas F3 On S1.Gpno=F3.GateInwId And S1.GpDate=F3.GateInWDate And 3=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F4 On S1.Gpno=F4.GateInwId And S1.GpDate=F4.GateInWDate And 2=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F5 On S1.Gpno=F5.GateInwId And S1.GpDate=F5.GateInWDate And 8=S1.Division_Code Left join LOTMASTER F6 On S1.Gpno=F6.Gpno And S1.GpDate=F6.GpDate And S1.Division_Code=F6.Sec_division Left join Vehicle_Travell_Expense_Master F7 On F7.InWard_EntryNo = S1.Etyno Where  F7.InWard_EntryNo Is Null And Cast(S1.Etydate As Date) >=DateAdd(YEAR,-1,Cast(GETDATE() As Date)) And Cancel_Flag = 0 And G1.GRNDATE Is Null And G1.GRNNO Is Null And E1.Inward_Etyno Is NUll And F6.Gpno Is null And F6.GpDate Is null And (SG.GPNo Is Null Or SG.GPDate is Null Or SG.InvNo Is Null Or SG.InvDate Is NUll) And (F1.GateInwId Is Null And F1.GateInWDate Is null) And (F2.GateInwId Is Null And F2.GateInWDate Is null)  And (F3.GateInwId Is Null And F3.GateInWDate Is null) And (F4.GateInwId Is Null And F4.GateInWDate Is null) And (F5.GateInwId Is Null And F5.GateInWDate Is null)   And S4.Nos in(11,12,16),@Severity_Iss=1,@Module_id=4,@Comp_id=38,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-12 12:13:59.117 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:13:59.117
2026-03-12 12:13:59.127 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-12 12:13:59.129 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-12 12:13:59.130 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-12 12:13:59.132 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-12 12:13:59.133 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-12 12:13:59.168 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.16
2026-03-12 12:13:59.168 | step 3 | route=IT_Ticket | empId=51415 | apiMs=51.32 | totalMs=51.32
2026-03-12 12:13:59.168 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:13:59.168
2026-03-12 12:13:59.170 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-12 12:13:59.172 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-12 12:13:59.173 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-12 12:13:59.173 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.85 | totalMs=4.85
2026-03-12 12:14:01.455 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=12:14:01.455
2026-03-12 12:14:01.472 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=16.74
2026-03-12 12:14:01.476 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=21.06 | totalMs=21.06
2026-03-12 12:14:01.896 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:14:01.896
2026-03-12 12:14:09.676 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=12:14:09.676
2026-03-12 12:14:09.691 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=14.37
2026-03-12 12:14:09.696 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=19.17 | totalMs=19.17
2026-03-12 12:14:10.022 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:14:10.022
2026-03-12 12:14:10.082 | step 1 | route=DesignTicketReport | empId=19639 | query called at=12:14:10.082
2026-03-12 12:14:10.180 | step 2 | route=DesignTicketReport | empId=19639 | query=DesignTicket_Report_proc | queryMs=97.58
2026-03-12 12:14:10.181 | step 3 | route=DesignTicketReport | empId=19639 | apiMs=98.39 | totalMs=98.39
2026-03-12 12:14:10.572 | step 4 | route=pageRenderd | empId=19639 | Page=DESIGNER TICKET REPORT | page fully loaded at : 12:14:10.572
2026-03-12 12:14:11.084 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=12:14:11.084
2026-03-12 12:14:11.099 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=15.44
2026-03-12 12:14:11.100 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=16.24 | totalMs=16.24
2026-03-12 12:14:11.427 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:14:11.427
2026-03-12 12:14:11.957 | step 1 | route=IT_Ticket | empId=58155 | query called at=12:14:11.957
2026-03-12 12:14:11.967 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-12 12:14:11.969 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-12 12:14:11.970 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-12 12:14:11.972 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-12 12:14:11.973 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-12 12:14:12.007 | step 2 | route=IT_Ticket | empId=58155 | query=VMS_Comp_login_proc | queryMs=33.48
2026-03-12 12:14:12.007 | step 3 | route=IT_Ticket | empId=58155 | apiMs=50.55 | totalMs=50.55
2026-03-12 12:14:12.008 | step 1 | route=IT_Ticket | empId=58155 | query called at=12:14:12.008
2026-03-12 12:14:12.009 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-12 12:14:12.011 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-12 12:14:12.012 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-12 12:14:12.012 | step 3 | route=IT_Ticket | empId=58155 | apiMs=4.61 | totalMs=4.61
2026-03-12 12:14:15.885 | step 1 | route=IT_Ticket_Report | empId=19639 | query called at=12:14:15.885
2026-03-12 12:14:16.405 | step 2 | route=IT_Ticket_Report | empId=19639 | query=kpi_it_ticket_report_page_proc | queryMs=519.43
2026-03-12 12:14:16.405 | step 3 | route=IT_Ticket_Report | empId=19639 | apiMs=520.37 | totalMs=520.37
2026-03-12 12:14:16.887 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:14:16.887
2026-03-12 12:14:19.486 | step 1 | route=IT_Ticket | empId=58155 | query called at=12:14:19.486
2026-03-12 12:14:19.501 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-03-12 12:14:19.506 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-12 12:14:19.511 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 12:14:19.512 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-12 12:14:19.514 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-12 12:14:19.547 | step 2 | route=IT_Ticket | empId=58155 | query=VMS_Comp_login_proc | queryMs=33.31
2026-03-12 12:14:19.548 | step 3 | route=IT_Ticket | empId=58155 | apiMs=61.87 | totalMs=61.87
2026-03-12 12:14:19.548 | step 1 | route=IT_Ticket | empId=58155 | query called at=12:14:19.548
2026-03-12 12:14:19.550 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-12 12:14:19.551 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-12 12:14:19.553 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-12 12:14:19.553 | step 3 | route=IT_Ticket | empId=58155 | apiMs=4.78 | totalMs=4.78
2026-03-12 12:14:40.503 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=12:14:40.503
2026-03-12 12:14:40.520 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=15.99
2026-03-12 12:14:40.523 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=20.26 | totalMs=20.26
2026-03-12 12:14:40.865 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:14:40.865
2026-03-12 12:14:48.433 | step 1 | route=IT_Ticket_Report | empId=48449 | query called at=12:14:48.433
2026-03-12 12:14:48.503 | step 2 | route=IT_Ticket_Report | empId=48449 | query=kpi_it_ticket_report_page_proc | queryMs=69.18
2026-03-12 12:14:48.503 | step 3 | route=IT_Ticket_Report | empId=48449 | apiMs=69.98 | totalMs=69.98
2026-03-12 12:14:48.901 | step 4 | route=pageRenderd | empId=48449 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:14:48.901
2026-03-12 12:14:55.006 | step 1 | route=IT_Ticket | empId=65386 | query called at=12:14:55.006
2026-03-12 12:14:55.017 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-12 12:14:55.019 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-12 12:14:55.021 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-12 12:14:55.022 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-12 12:14:55.023 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-12 12:14:55.057 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=33.36
2026-03-12 12:14:55.058 | step 3 | route=IT_Ticket | empId=65386 | apiMs=51.34 | totalMs=51.34
2026-03-12 12:14:55.058 | step 1 | route=IT_Ticket | empId=65386 | query called at=12:14:55.058
2026-03-12 12:14:55.060 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-12 12:14:55.061 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-12 12:14:55.062 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 12:14:55.063 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.45 | totalMs=4.45
2026-03-12 12:15:01.624 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65386 | query called at=12:15:01.624
2026-03-12 12:15:01.897 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=272.43
2026-03-12 12:15:01.898 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65386 | apiMs=273.46 | totalMs=273.46
2026-03-12 12:15:03.373 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query called at=12:15:03.373
2026-03-12 12:15:03.388 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-03-12 12:15:03.392 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65386 | apiMs=18.27 | totalMs=18.27
2026-03-12 12:15:15.640 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:15:15.640
2026-03-12 12:15:15.711 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=69.98
2026-03-12 12:15:15.716 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=76.12 | totalMs=76.12
2026-03-12 12:15:18.685 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:15:18.685
2026-03-12 12:15:18.699 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.72
2026-03-12 12:15:18.702 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.26 | totalMs=17.26
2026-03-12 12:15:24.394 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:24.394
2026-03-12 12:15:24.404 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-03-12 12:15:24.408 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.83 | totalMs=13.83
2026-03-12 12:15:24.422 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:24.422
2026-03-12 12:15:24.426 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.43
2026-03-12 12:15:24.431 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.39 | totalMs=9.39
2026-03-12 12:15:24.432 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:24.432
2026-03-12 12:15:24.433 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-12 12:15:24.434 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.91 | totalMs=1.91
2026-03-12 12:15:24.434 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:24.434
2026-03-12 12:15:24.435 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-12 12:15:24.436 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.39 | totalMs=1.39
2026-03-12 12:15:26.965 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:15:26.965
2026-03-12 12:15:26.980 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.1
2026-03-12 12:15:26.984 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-12 12:15:26.988 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-12 12:15:26.990 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 12:15:26.991 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-12 12:15:27.027 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=35.15
2026-03-12 12:15:27.027 | step 3 | route=IT_Ticket | empId=51415 | apiMs=62.17 | totalMs=62.17
2026-03-12 12:15:27.028 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:15:27.028
2026-03-12 12:15:27.029 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-12 12:15:27.031 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 12:15:27.032 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 12:15:27.033 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.85 | totalMs=4.85
2026-03-12 12:15:29.891 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:15:29.891
2026-03-12 12:15:29.929 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.69
2026-03-12 12:15:29.932 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=41.39 | totalMs=41.39
2026-03-12 12:15:30.709 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:15:30.709
2026-03-12 12:15:33.886 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:15:33.886
2026-03-12 12:15:33.909 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=22.33
2026-03-12 12:15:33.910 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=24.26 | totalMs=24.26
2026-03-12 12:15:33.911 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:15:33.911
2026-03-12 12:15:33.912 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-12 12:15:33.913 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-12 12:15:33.915 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-12 12:15:33.915 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.28 | totalMs=4.28
2026-03-12 12:15:37.274 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:15:37.274
2026-03-12 12:15:37.312 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.17
2026-03-12 12:15:37.315 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=40.88 | totalMs=40.88
2026-03-12 12:15:38.174 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:15:38.174
2026-03-12 12:15:38.411 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=12:15:38.411
2026-03-12 12:15:38.424 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=12.3
2026-03-12 12:15:38.425 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=13.28 | totalMs=13.28
2026-03-12 12:15:38.996 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:15:38.996
2026-03-12 12:15:48.259 | step 1 | route=IT_TicketPost | empId=65386 | query called at=12:15:48.259
2026-03-12 12:15:48.270 | step 2 | route=IT_TicketPost | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-03-12 12:15:48.274 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=14.99 | totalMs=14.99
2026-03-12 12:15:48.278 | step 1 | route=IT_TicketPost | empId=65386 | query called at=12:15:48.278
2026-03-12 12:15:48.291 | step 2 | route=IT_TicketPost | empId=65386 | query=IT_Ticket_Save_SPOC | queryMs=9.99
2026-03-12 12:15:48.295 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=16.82 | totalMs=16.82
2026-03-12 12:15:48.295 | step 1 | route=IT_TicketPost | empId=65386 | query called at=12:15:48.295
2026-03-12 12:15:48.297 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-12 12:15:48.297 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=2.46 | totalMs=2.46
2026-03-12 12:15:52.898 | step 1 | route=IT_Ticket | empId=65386 | query called at=12:15:52.898
2026-03-12 12:15:52.909 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-12 12:15:52.913 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-12 12:15:52.917 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-12 12:15:52.919 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-12 12:15:52.920 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-12 12:15:52.954 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=33.88
2026-03-12 12:15:52.955 | step 3 | route=IT_Ticket | empId=65386 | apiMs=56.31 | totalMs=56.31
2026-03-12 12:15:52.955 | step 1 | route=IT_Ticket | empId=65386 | query called at=12:15:52.955
2026-03-12 12:15:52.957 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-12 12:15:52.958 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-12 12:15:52.960 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 12:15:52.960 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.67 | totalMs=4.67
2026-03-12 12:16:17.016 | step 1 | route=IT_Ticket | empId=48449 | query called at=12:16:17.016
2026-03-12 12:16:17.026 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-03-12 12:16:17.030 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-12 12:16:17.035 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-12 12:16:17.039 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-12 12:16:17.040 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-12 12:16:17.074 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=33.69
2026-03-12 12:16:17.074 | step 3 | route=IT_Ticket | empId=48449 | apiMs=58.05 | totalMs=58.05
2026-03-12 12:16:17.075 | step 1 | route=IT_Ticket | empId=48449 | query called at=12:16:17.075
2026-03-12 12:16:17.076 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-12 12:16:17.077 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-12 12:16:17.078 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-12 12:16:17.078 | step 3 | route=IT_Ticket | empId=48449 | apiMs=3.60 | totalMs=3.60
2026-03-12 12:16:22.320 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:16:22.320
2026-03-12 12:16:22.329 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-03-12 12:16:22.335 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 12:16:22.339 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-12 12:16:22.343 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-12 12:16:22.344 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-12 12:16:22.360 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=15.87
2026-03-12 12:16:22.361 | step 3 | route=IT_Ticket | empId=41819 | apiMs=41.11 | totalMs=41.11
2026-03-12 12:16:22.361 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:16:22.361
2026-03-12 12:16:22.363 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-12 12:16:22.364 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-12 12:16:22.366 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-12 12:16:22.366 | step 3 | route=IT_Ticket | empId=41819 | apiMs=4.64 | totalMs=4.64
2026-03-12 12:16:26.274 | step 1 | route=IT_Ticket_Report | empId=41819 | query called at=12:16:26.274
2026-03-12 12:16:26.519 | step 2 | route=IT_Ticket_Report | empId=41819 | query=kpi_it_ticket_report_page_proc | queryMs=241.69
2026-03-12 12:16:26.523 | step 3 | route=IT_Ticket_Report | empId=41819 | apiMs=248.51 | totalMs=248.51
2026-03-12 12:16:26.846 | step 4 | route=pageRenderd | empId=41819 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:16:26.846
2026-03-12 12:16:36.881 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=12:16:36.881
2026-03-12 12:16:37.613 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=731.24
2026-03-12 12:16:37.613 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=732.24 | totalMs=732.24
2026-03-12 12:16:39.037 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=12:16:39.037
2026-03-12 12:16:39.085 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=46.82
2026-03-12 12:16:39.088 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=50.60 | totalMs=50.60
2026-03-12 12:16:54.754 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:16:54.754
2026-03-12 12:16:54.764 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-12 12:16:54.766 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-12 12:16:54.767 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-12 12:16:54.769 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-12 12:16:54.770 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-12 12:16:54.805 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=34.65
2026-03-12 12:16:54.806 | step 3 | route=IT_Ticket | empId=41819 | apiMs=51.69 | totalMs=51.69
2026-03-12 12:16:54.806 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:16:54.806
2026-03-12 12:16:54.807 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-12 12:16:54.809 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-12 12:16:54.810 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-12 12:16:54.810 | step 3 | route=IT_Ticket | empId=41819 | apiMs=4.12 | totalMs=4.12
2026-03-12 12:17:02.568 | step 1 | route=Ticket_SPOC_Approve | empId=41819 | query called at=12:17:02.568
2026-03-12 12:17:02.599 | step 2 | route=Ticket_SPOC_Approve | empId=41819 | query=IT_TIcket_SPOCApp_Report | queryMs=29.98
2026-03-12 12:17:02.603 | step 3 | route=Ticket_SPOC_Approve | empId=41819 | apiMs=34.49 | totalMs=34.49
2026-03-12 12:17:02.913 | step 4 | route=pageRenderd | empId=41819 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:17:02.913
2026-03-12 12:17:03.163 | step 1 | route=Ticket_SPOC_Approve | empId=41819 | query called at=12:17:03.163
2026-03-12 12:17:03.195 | step 2 | route=Ticket_SPOC_Approve | empId=41819 | query=IT_TIcket_SPOCApp_Report | queryMs=29.2
2026-03-12 12:17:03.199 | step 3 | route=Ticket_SPOC_Approve | empId=41819 | apiMs=35.53 | totalMs=35.53
2026-03-12 12:17:03.807 | step 4 | route=pageRenderd | empId=41819 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:17:03.807
2026-03-12 12:17:05.919 | step 1 | route=IT_TicketPost | empId=48449 | query called at=12:17:05.919
2026-03-12 12:17:05.929 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-12 12:17:05.930 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=10.75 | totalMs=10.75
2026-03-12 12:17:05.930 | step 1 | route=IT_TicketPost | empId=48449 | query called at=12:17:05.930
2026-03-12 12:17:05.946 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=15.89
2026-03-12 12:17:05.962 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=31.67 | totalMs=31.67
2026-03-12 12:17:05.962 | step 1 | route=IT_TicketPost | empId=48449 | query called at=12:17:05.962
2026-03-12 12:17:05.964 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-12 12:17:05.964 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=2.24 | totalMs=2.24
2026-03-12 12:17:06.184 | step 1 | route=IT_Ticket | empId=48449 | query called at=12:17:06.184
2026-03-12 12:17:06.193 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-03-12 12:17:06.195 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 12:17:06.196 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-12 12:17:06.197 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-12 12:17:06.199 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-12 12:17:06.221 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=22.16
2026-03-12 12:17:06.221 | step 3 | route=IT_Ticket | empId=48449 | apiMs=37.82 | totalMs=37.82
2026-03-12 12:17:06.222 | step 1 | route=IT_Ticket | empId=48449 | query called at=12:17:06.222
2026-03-12 12:17:06.223 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-12 12:17:06.224 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-12 12:17:06.226 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-12 12:17:06.226 | step 3 | route=IT_Ticket | empId=48449 | apiMs=3.99 | totalMs=3.99
2026-03-12 12:17:12.583 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:17:12.583
2026-03-12 12:17:12.594 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-12 12:17:12.598 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-12 12:17:12.602 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-12 12:17:12.607 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-12 12:17:12.608 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-12 12:17:12.642 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=33.22
2026-03-12 12:17:12.642 | step 3 | route=IT_Ticket | empId=41819 | apiMs=58.44 | totalMs=58.44
2026-03-12 12:17:12.642 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:17:12.642
2026-03-12 12:17:12.644 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-12 12:17:12.646 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=2.3
2026-03-12 12:17:12.648 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-12 12:17:12.648 | step 3 | route=IT_Ticket | empId=41819 | apiMs=5.80 | totalMs=5.80
2026-03-12 12:17:18.751 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41819 | query called at=12:17:18.751
2026-03-12 12:17:19.087 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=335.49
2026-03-12 12:17:19.087 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41819 | apiMs=336.40 | totalMs=336.40
2026-03-12 12:17:20.653 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41819 | query called at=12:17:20.653
2026-03-12 12:17:20.666 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-12 12:17:20.670 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41819 | apiMs=16.80 | totalMs=16.80
2026-03-12 12:17:37.778 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=12:17:37.778
2026-03-12 12:17:37.821 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=42.57
2026-03-12 12:17:37.825 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=46.38 | totalMs=46.38
2026-03-12 12:17:38.192 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:17:38.192
2026-03-12 12:17:42.599 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=12:17:42.599
2026-03-12 12:17:42.684 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=83.79
2026-03-12 12:17:42.716 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=116.97 | totalMs=116.97
2026-03-12 12:17:42.720 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=12:17:42.720
2026-03-12 12:17:42.746 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.85
2026-03-12 12:17:42.771 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.54
2026-03-12 12:17:42.796 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.6
2026-03-12 12:17:42.796 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=76.41 | totalMs=76.41
2026-03-12 12:17:43.027 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=12:17:43.027
2026-03-12 12:17:43.075 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=47.34
2026-03-12 12:17:43.075 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=48.10 | totalMs=48.10
2026-03-12 12:17:43.395 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:17:43.395
2026-03-12 12:18:02.805 | step 1 | route=IT_TicketPost | empId=41819 | query called at=12:18:02.805
2026-03-12 12:18:02.817 | step 2 | route=IT_TicketPost | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-12 12:18:02.821 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=15.57 | totalMs=15.57
2026-03-12 12:18:02.824 | step 1 | route=IT_TicketPost | empId=41819 | query called at=12:18:02.824
2026-03-12 12:18:02.831 | step 2 | route=IT_TicketPost | empId=41819 | query=IT_Ticket_Save_SPOC | queryMs=3.49
2026-03-12 12:18:02.833 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=8.19 | totalMs=8.19
2026-03-12 12:18:02.833 | step 1 | route=IT_TicketPost | empId=41819 | query called at=12:18:02.833
2026-03-12 12:18:02.835 | step 2 | route=IT_TicketPost | empId=41819 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-12 12:18:02.835 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=1.96 | totalMs=1.96
2026-03-12 12:18:02.835 | step 1 | route=IT_TicketPost | empId=41819 | query called at=12:18:02.835
2026-03-12 12:18:02.836 | step 2 | route=IT_TicketPost | empId=41819 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-12 12:18:02.837 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=1.45 | totalMs=1.45
2026-03-12 12:18:03.056 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:18:03.056
2026-03-12 12:18:03.066 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-12 12:18:03.075 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=8.7
2026-03-12 12:18:03.084 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-03-12 12:18:03.092 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-03-12 12:18:03.101 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=8.22
2026-03-12 12:18:03.142 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=40.4
2026-03-12 12:18:03.142 | step 3 | route=IT_Ticket | empId=41819 | apiMs=85.45 | totalMs=85.45
2026-03-12 12:18:03.142 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:18:03.142
2026-03-12 12:18:03.150 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=7.52
2026-03-12 12:18:03.159 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-03-12 12:18:03.167 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-03-12 12:18:03.167 | step 3 | route=IT_Ticket | empId=41819 | apiMs=25.09 | totalMs=25.09
2026-03-12 12:18:13.261 | step 1 | route=Ticket_SPOC_Approve | empId=41819 | query called at=12:18:13.261
2026-03-12 12:18:13.281 | step 2 | route=Ticket_SPOC_Approve | empId=41819 | query=IT_TIcket_SPOCApp_Report | queryMs=19.21
2026-03-12 12:18:13.286 | step 3 | route=Ticket_SPOC_Approve | empId=41819 | apiMs=24.57 | totalMs=24.57
2026-03-12 12:18:13.613 | step 4 | route=pageRenderd | empId=41819 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:18:13.613
2026-03-12 12:18:16.922 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:18:16.922
2026-03-12 12:18:16.932 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-12 12:18:16.938 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-12 12:18:16.943 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-12 12:18:16.947 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-12 12:18:16.949 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-12 12:18:16.983 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=33.84
2026-03-12 12:18:16.983 | step 3 | route=IT_Ticket | empId=41819 | apiMs=61.25 | totalMs=61.25
2026-03-12 12:18:16.984 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:18:16.984
2026-03-12 12:18:16.985 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-12 12:18:16.986 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-12 12:18:16.988 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-12 12:18:16.988 | step 3 | route=IT_Ticket | empId=41819 | apiMs=4.42 | totalMs=4.42
2026-03-12 12:18:21.539 | step 1 | route=Ticket_SPOC_Approve | empId=41819 | query called at=12:18:21.539
2026-03-12 12:18:21.552 | step 2 | route=Ticket_SPOC_Approve | empId=41819 | query=IT_TIcket_SPOCApp_Report | queryMs=12.95
2026-03-12 12:18:21.556 | step 3 | route=Ticket_SPOC_Approve | empId=41819 | apiMs=17.28 | totalMs=17.28
2026-03-12 12:18:22.131 | step 4 | route=pageRenderd | empId=41819 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:18:22.131
2026-03-12 12:19:10.404 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=12:19:10.404
2026-03-12 12:19:10.418 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=12.76
2026-03-12 12:19:10.418 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=13.64 | totalMs=13.64
2026-03-12 12:19:10.781 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:10.781
2026-03-12 12:19:21.046 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=12:19:21.046
2026-03-12 12:19:21.063 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=16.65
2026-03-12 12:19:21.063 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=17.69 | totalMs=17.69
2026-03-12 12:19:21.387 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:21.387
2026-03-12 12:19:36.410 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:19:36.410
2026-03-12 12:19:36.470 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=59.39
2026-03-12 12:19:36.473 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=63.35 | totalMs=63.35
2026-03-12 12:19:40.481 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:19:40.481
2026-03-12 12:19:40.493 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-03-12 12:19:40.494 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.84 | totalMs=12.84
2026-03-12 12:19:58.906 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:19:58.906
2026-03-12 12:19:58.916 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-12 12:19:58.920 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.88 | totalMs=13.88
2026-03-12 12:19:58.923 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:19:58.923
2026-03-12 12:19:58.935 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=8.06
2026-03-12 12:19:58.937 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.16 | totalMs=13.16
2026-03-12 12:19:58.937 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:19:58.937
2026-03-12 12:19:58.939 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-12 12:19:58.939 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.29 | totalMs=2.29
2026-03-12 12:19:58.940 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:19:58.940
2026-03-12 12:19:58.941 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-12 12:19:58.941 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.60 | totalMs=1.60
2026-03-12 12:20:01.664 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:20:01.664
2026-03-12 12:20:01.675 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-12 12:20:01.679 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-12 12:20:01.684 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 12:20:01.685 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-12 12:20:01.687 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-12 12:20:01.721 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.97
2026-03-12 12:20:01.722 | step 3 | route=IT_Ticket | empId=51415 | apiMs=57.43 | totalMs=57.43
2026-03-12 12:20:01.722 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:20:01.722
2026-03-12 12:20:01.724 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-12 12:20:01.725 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-12 12:20:01.727 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 12:20:01.727 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.74 | totalMs=4.74
2026-03-12 12:20:04.475 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:20:04.475
2026-03-12 12:20:04.503 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=23.65
2026-03-12 12:20:04.506 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.19 | totalMs=31.19
2026-03-12 12:20:04.921 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:20:04.921
2026-03-12 12:20:08.956 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:20:08.956
2026-03-12 12:20:08.971 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=14.02
2026-03-12 12:20:08.973 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=16.40 | totalMs=16.40
2026-03-12 12:20:08.973 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:20:08.973
2026-03-12 12:20:08.975 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-12 12:20:08.976 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-12 12:20:08.978 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 12:20:08.978 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.81 | totalMs=4.81
2026-03-12 12:20:12.587 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:20:12.587
2026-03-12 12:20:12.611 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=23.18
2026-03-12 12:20:12.614 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=26.90 | totalMs=26.90
2026-03-12 12:20:13.020 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:20:13.020
2026-03-12 12:22:52.356 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:22:52.356
2026-03-12 12:22:52.411 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.23
2026-03-12 12:22:52.415 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.89 | totalMs=58.89
2026-03-12 12:22:55.871 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:22:55.871
2026-03-12 12:22:55.890 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.73
2026-03-12 12:22:55.894 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=22.96 | totalMs=22.96
2026-03-12 12:23:03.747 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:23:03.747
2026-03-12 12:23:03.758 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-12 12:23:03.758 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.82 | totalMs=10.82
2026-03-12 12:23:03.759 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:23:03.759
2026-03-12 12:23:03.785 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=25.93
2026-03-12 12:23:03.787 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.66 | totalMs=28.66
2026-03-12 12:23:03.788 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:23:03.788
2026-03-12 12:23:03.790 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-03-12 12:23:03.790 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.62 | totalMs=2.62
2026-03-12 12:23:03.791 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:23:03.791
2026-03-12 12:23:03.792 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-12 12:23:03.792 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.72 | totalMs=1.72
2026-03-12 12:23:08.087 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:23:08.087
2026-03-12 12:23:08.101 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-12 12:23:08.105 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-12 12:23:08.107 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-12 12:23:08.108 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-12 12:23:08.109 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-12 12:23:08.144 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.43
2026-03-12 12:23:08.144 | step 3 | route=IT_Ticket | empId=51415 | apiMs=57.06 | totalMs=57.06
2026-03-12 12:23:08.145 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:23:08.145
2026-03-12 12:23:08.146 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-12 12:23:08.148 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 12:23:08.149 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-12 12:23:08.149 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.62 | totalMs=4.62
2026-03-12 12:23:13.368 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:23:13.368
2026-03-12 12:23:13.416 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=48.11
2026-03-12 12:23:13.421 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=53.39 | totalMs=53.39
2026-03-12 12:23:13.848 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:13.848
2026-03-12 12:23:18.139 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:23:18.139
2026-03-12 12:23:18.171 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=30.71
2026-03-12 12:23:18.187 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=47.60 | totalMs=47.60
2026-03-12 12:23:18.190 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:23:18.190
2026-03-12 12:23:18.200 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.92
2026-03-12 12:23:18.208 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.07
2026-03-12 12:23:18.217 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.07
2026-03-12 12:23:18.217 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=26.48 | totalMs=26.48
2026-03-12 12:23:23.010 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:23:23.010
2026-03-12 12:23:23.043 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.15
2026-03-12 12:23:23.047 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.16 | totalMs=37.16
2026-03-12 12:23:24.813 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:24.813
2026-03-12 12:25:53.352 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:25:53.352
2026-03-12 12:25:53.407 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.31
2026-03-12 12:25:53.411 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.85 | totalMs=58.85
2026-03-12 12:25:57.943 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:25:57.943
2026-03-12 12:25:57.954 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.79
2026-03-12 12:25:57.958 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.92 | totalMs=14.92
2026-03-12 12:26:06.952 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:26:06.952
2026-03-12 12:26:06.964 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-12 12:26:06.967 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.15 | totalMs=15.15
2026-03-12 12:26:06.971 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:26:06.971
2026-03-12 12:26:06.976 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.06
2026-03-12 12:26:06.988 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.64 | totalMs=17.64
2026-03-12 12:26:06.988 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:26:06.988
2026-03-12 12:26:06.990 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-12 12:26:06.991 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.26 | totalMs=2.26
2026-03-12 12:26:06.991 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:26:06.991
2026-03-12 12:26:06.992 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-12 12:26:06.993 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.55 | totalMs=1.55
2026-03-12 12:26:09.025 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:26:09.025
2026-03-12 12:26:09.035 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-12 12:26:09.040 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-12 12:26:09.044 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-12 12:26:09.046 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-12 12:26:09.047 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-12 12:26:09.081 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.62
2026-03-12 12:26:09.082 | step 3 | route=IT_Ticket | empId=51415 | apiMs=57.02 | totalMs=57.02
2026-03-12 12:26:09.082 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:26:09.082
2026-03-12 12:26:09.084 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-12 12:26:09.085 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-12 12:26:09.087 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 12:26:09.087 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.74 | totalMs=4.74
2026-03-12 12:26:12.175 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:26:12.175
2026-03-12 12:26:12.209 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.22
2026-03-12 12:26:12.213 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.38 | totalMs=37.38
2026-03-12 12:26:12.668 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:12.668
2026-03-12 12:26:15.732 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:26:15.732
2026-03-12 12:26:15.777 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=44.59
2026-03-12 12:26:15.785 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=53.23 | totalMs=53.23
2026-03-12 12:26:15.788 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:26:15.788
2026-03-12 12:26:15.793 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-12 12:26:15.794 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-12 12:26:15.796 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-12 12:26:15.796 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.48 | totalMs=7.48
2026-03-12 12:26:21.363 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:26:21.363
2026-03-12 12:26:21.441 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=77.93
2026-03-12 12:26:21.445 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=82.04 | totalMs=82.04
2026-03-12 12:26:22.272 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:22.272
2026-03-12 12:29:32.008 | step 1 | route=IT_Ticket | empId=60083 | query called at=12:29:32.008
2026-03-12 12:29:32.042 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=33.79
2026-03-12 12:29:32.047 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-12 12:29:32.052 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-12 12:29:32.056 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 12:29:32.078 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=21.74
2026-03-12 12:29:32.115 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=36.14
2026-03-12 12:29:32.115 | step 3 | route=IT_Ticket | empId=60083 | apiMs=107.31 | totalMs=107.31
2026-03-12 12:29:32.115 | step 1 | route=IT_Ticket | empId=60083 | query called at=12:29:32.115
2026-03-12 12:29:32.133 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=17.23
2026-03-12 12:29:32.134 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-12 12:29:32.136 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 12:29:32.136 | step 3 | route=IT_Ticket | empId=60083 | apiMs=20.62 | totalMs=20.62
2026-03-12 12:29:44.223 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=12:29:44.223
2026-03-12 12:29:44.655 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=431.15
2026-03-12 12:29:44.659 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=435.84 | totalMs=435.84
2026-03-12 12:29:46.122 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=12:29:46.122
2026-03-12 12:29:46.137 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-03-12 12:29:46.141 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=18.35 | totalMs=18.35
2026-03-12 12:30:31.607 | step 1 | route=IT_TicketPost | empId=60083 | query called at=12:30:31.607
2026-03-12 12:30:31.618 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-12 12:30:31.622 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=14.33 | totalMs=14.33
2026-03-12 12:30:31.625 | step 1 | route=IT_TicketPost | empId=60083 | query called at=12:30:31.625
2026-03-12 12:30:31.656 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=27.11
2026-03-12 12:30:31.660 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=35.33 | totalMs=35.33
2026-03-12 12:30:31.661 | step 1 | route=IT_TicketPost | empId=60083 | query called at=12:30:31.661
2026-03-12 12:30:31.690 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.53
2026-03-12 12:30:31.690 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=29.21 | totalMs=29.21
2026-03-12 12:30:31.690 | step 1 | route=IT_TicketPost | empId=60083 | query called at=12:30:31.690
2026-03-12 12:30:31.692 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-12 12:30:31.692 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=1.68 | totalMs=1.68
2026-03-12 12:30:34.783 | step 1 | route=IT_Ticket | empId=60083 | query called at=12:30:34.783
2026-03-12 12:30:34.798 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=11.89
2026-03-12 12:30:34.804 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=2.64
2026-03-12 12:30:34.805 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-12 12:30:34.806 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-12 12:30:34.808 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-12 12:30:34.834 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=26.14
2026-03-12 12:30:34.835 | step 3 | route=IT_Ticket | empId=60083 | apiMs=51.25 | totalMs=51.25
2026-03-12 12:30:34.835 | step 1 | route=IT_Ticket | empId=60083 | query called at=12:30:34.835
2026-03-12 12:30:34.842 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=7.14
2026-03-12 12:30:34.844 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-12 12:30:34.849 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=4.57
2026-03-12 12:30:34.850 | step 3 | route=IT_Ticket | empId=60083 | apiMs=14.58 | totalMs=14.58
2026-03-12 12:46:52.433 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=12:46:52.433
2026-03-12 12:46:52.513 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=79.95
2026-03-12 12:46:52.518 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=84.66 | totalMs=84.66
2026-03-12 12:46:55.694 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=12:46:55.694
2026-03-12 12:46:55.707 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-03-12 12:46:55.707 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=12.70 | totalMs=12.70
2026-03-12 12:48:47.384 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:48:47.384
2026-03-12 12:48:47.395 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-12 12:48:47.400 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-12 12:48:47.405 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 12:48:47.410 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-12 12:48:47.433 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=23.34
2026-03-12 12:48:47.470 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=36.8
2026-03-12 12:48:47.471 | step 3 | route=IT_Ticket | empId=52208 | apiMs=86.57 | totalMs=86.57
2026-03-12 12:48:47.471 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:48:47.471
2026-03-12 12:48:47.490 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=18.21
2026-03-12 12:48:47.491 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-12 12:48:47.493 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 12:48:47.493 | step 3 | route=IT_Ticket | empId=52208 | apiMs=21.67 | totalMs=21.67
2026-03-12 12:48:58.066 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=12:48:58.066
2026-03-12 12:48:58.121 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=54.32
2026-03-12 12:48:58.121 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=55.24 | totalMs=55.24
2026-03-12 12:49:00.680 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=12:49:00.680
2026-03-12 12:49:00.691 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-12 12:49:00.694 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=14.22 | totalMs=14.22
2026-03-12 12:49:35.962 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:49:35.962
2026-03-12 12:49:35.973 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-12 12:49:35.976 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=14.72 | totalMs=14.72
2026-03-12 12:49:35.980 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:49:35.980
2026-03-12 12:49:36.048 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=65.23
2026-03-12 12:49:36.113 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=133.01 | totalMs=133.01
2026-03-12 12:49:36.113 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:49:36.113
2026-03-12 12:49:36.115 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-03-12 12:49:36.116 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.59 | totalMs=2.59
2026-03-12 12:49:38.305 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:49:38.305
2026-03-12 12:49:38.316 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-12 12:49:38.320 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-12 12:49:38.325 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-12 12:49:38.326 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-12 12:49:38.327 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-12 12:49:38.382 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=53.97
2026-03-12 12:49:38.382 | step 3 | route=IT_Ticket | empId=52208 | apiMs=76.63 | totalMs=76.63
2026-03-12 12:49:38.382 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:49:38.382
2026-03-12 12:49:38.391 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=7.72
2026-03-12 12:49:38.399 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-03-12 12:49:38.408 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-03-12 12:49:38.408 | step 3 | route=IT_Ticket | empId=52208 | apiMs=25.51 | totalMs=25.51
2026-03-12 12:49:50.778 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=12:49:50.778
2026-03-12 12:49:50.821 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=43.06
2026-03-12 12:49:50.825 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=47.66 | totalMs=47.66
2026-03-12 12:49:53.665 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=12:49:53.665
2026-03-12 12:49:53.698 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=32.64
2026-03-12 12:49:53.699 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=33.40 | totalMs=33.40
2026-03-12 12:51:15.844 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:51:15.844
2026-03-12 12:51:15.854 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-12 12:51:15.854 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=10.43 | totalMs=10.43
2026-03-12 12:51:15.855 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:51:15.855
2026-03-12 12:51:15.864 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=8.67
2026-03-12 12:51:15.865 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=10.54 | totalMs=10.54
2026-03-12 12:51:15.866 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:51:15.866
2026-03-12 12:51:15.867 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-12 12:51:15.868 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=1.95 | totalMs=1.95
2026-03-12 12:51:18.690 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:51:18.690
2026-03-12 12:51:18.700 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-12 12:51:18.705 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-12 12:51:18.709 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-12 12:51:18.710 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-12 12:51:18.711 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-12 12:51:18.737 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=25.15
2026-03-12 12:51:18.737 | step 3 | route=IT_Ticket | empId=52208 | apiMs=46.83 | totalMs=46.83
2026-03-12 12:51:18.737 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:51:18.737
2026-03-12 12:51:18.739 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 12:51:18.740 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-12 12:51:18.741 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-12 12:51:18.741 | step 3 | route=IT_Ticket | empId=52208 | apiMs=3.88 | totalMs=3.88
2026-03-12 12:51:49.645 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:51:49.645
2026-03-12 12:51:49.684 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=38.49
2026-03-12 12:51:49.688 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=42.68 | totalMs=42.68
2026-03-12 12:51:50.074 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:51:50.074
2026-03-12 12:54:09.570 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:54:09.570
2026-03-12 12:54:09.580 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-12 12:54:09.586 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-12 12:54:09.591 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-12 12:54:09.595 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 12:54:09.597 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-12 12:54:09.633 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=36.05
2026-03-12 12:54:09.634 | step 3 | route=IT_Ticket | empId=60917 | apiMs=63.86 | totalMs=63.86
2026-03-12 12:54:09.634 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:54:09.634
2026-03-12 12:54:09.636 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-12 12:54:09.637 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-12 12:54:09.638 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-12 12:54:09.638 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.52 | totalMs=4.52
2026-03-12 12:54:16.479 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=12:54:16.479
2026-03-12 12:54:16.534 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=54.6
2026-03-12 12:54:16.535 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=55.48 | totalMs=55.48
2026-03-12 12:54:20.066 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=12:54:20.066
2026-03-12 12:54:20.081 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-12 12:54:20.085 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=18.76 | totalMs=18.76
2026-03-12 12:56:40.225 | step 1 | route=IT_TicketPost | empId=60917 | query called at=12:56:40.225
2026-03-12 12:56:40.235 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-12 12:56:40.239 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=13.58 | totalMs=13.58
2026-03-12 12:56:40.242 | step 1 | route=IT_TicketPost | empId=60917 | query called at=12:56:40.242
2026-03-12 12:56:40.255 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=10.47
2026-03-12 12:56:40.257 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=15.44 | totalMs=15.44
2026-03-12 12:56:40.257 | step 1 | route=IT_TicketPost | empId=60917 | query called at=12:56:40.257
2026-03-12 12:56:40.259 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-03-12 12:56:40.260 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.30 | totalMs=2.30
2026-03-12 12:56:40.260 | step 1 | route=IT_TicketPost | empId=60917 | query called at=12:56:40.260
2026-03-12 12:56:40.261 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 12:56:40.262 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.65 | totalMs=1.65
2026-03-12 12:56:44.724 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:56:44.724
2026-03-12 12:56:44.733 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9
2026-03-12 12:56:44.738 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 12:56:44.742 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-12 12:56:44.746 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-12 12:56:44.748 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-12 12:56:44.768 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=19.54
2026-03-12 12:56:44.768 | step 3 | route=IT_Ticket | empId=60917 | apiMs=44.32 | totalMs=44.32
2026-03-12 12:56:44.768 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:56:44.768
2026-03-12 12:56:44.770 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 12:56:44.771 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-12 12:56:44.772 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-12 12:56:44.772 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.05 | totalMs=4.05
2026-03-12 12:58:11.744 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:58:11.744
2026-03-12 12:58:11.786 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=41.77
2026-03-12 12:58:11.787 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=42.64 | totalMs=42.64
2026-03-12 12:58:12.114 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:58:12.114
2026-03-12 12:58:19.275 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=12:58:19.275
2026-03-12 12:58:20.701 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=1425.49
2026-03-12 12:58:20.710 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=1,435.59 | totalMs=1,435.59
2026-03-12 12:58:20.716 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=12:58:20.716
2026-03-12 12:58:20.720 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-12 12:58:20.724 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-12 12:58:20.725 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-12 12:58:20.726 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=9.87 | totalMs=9.87
2026-03-12 12:58:25.295 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:58:25.295
2026-03-12 12:58:25.310 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=14.78
2026-03-12 12:58:25.314 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=18.40 | totalMs=18.40
2026-03-12 12:58:25.620 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:58:25.620
2026-03-12 13:00:24.636 | step 1 | route=IT_Ticket | empId=46973 | query called at=13:00:24.636
2026-03-12 13:00:24.672 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=36.38
2026-03-12 13:00:24.711 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=37.82
2026-03-12 13:00:24.753 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=42.01
2026-03-12 13:00:24.794 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=40.23
2026-03-12 13:00:24.816 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=21.84
2026-03-12 13:00:24.850 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=34.07
2026-03-12 13:00:24.851 | step 3 | route=IT_Ticket | empId=46973 | apiMs=214.95 | totalMs=214.95
2026-03-12 13:00:24.851 | step 1 | route=IT_Ticket | empId=46973 | query called at=13:00:24.851
2026-03-12 13:00:24.853 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-03-12 13:00:24.855 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-03-12 13:00:24.856 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-12 13:00:24.857 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.56 | totalMs=5.56
2026-03-12 13:00:31.258 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=13:00:31.258
2026-03-12 13:00:31.314 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=55.52
2026-03-12 13:00:31.314 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=56.40 | totalMs=56.40
2026-03-12 13:00:33.172 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=13:00:33.172
2026-03-12 13:00:33.191 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=15.18
2026-03-12 13:00:33.194 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=21.89 | totalMs=21.89
2026-03-12 13:01:10.042 | step 1 | route=IT_TicketPost | empId=46973 | query called at=13:01:10.042
2026-03-12 13:01:10.053 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-12 13:01:10.056 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=14.30 | totalMs=14.30
2026-03-12 13:01:10.060 | step 1 | route=IT_TicketPost | empId=46973 | query called at=13:01:10.060
2026-03-12 13:01:10.094 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=30.76
2026-03-12 13:01:10.105 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=45.63 | totalMs=45.63
2026-03-12 13:01:10.106 | step 1 | route=IT_TicketPost | empId=46973 | query called at=13:01:10.106
2026-03-12 13:01:10.135 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.83
2026-03-12 13:01:10.135 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=29.71 | totalMs=29.71
2026-03-12 13:01:14.864 | step 1 | route=IT_Ticket | empId=46973 | query called at=13:01:14.864
2026-03-12 13:01:14.875 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-12 13:01:14.879 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-12 13:01:14.883 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-12 13:01:14.885 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 13:01:14.886 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-12 13:01:14.923 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=36.61
2026-03-12 13:01:14.924 | step 3 | route=IT_Ticket | empId=46973 | apiMs=59.54 | totalMs=59.54
2026-03-12 13:01:14.924 | step 1 | route=IT_Ticket | empId=46973 | query called at=13:01:14.924
2026-03-12 13:01:14.926 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-12 13:01:14.927 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 13:01:14.928 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 13:01:14.929 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.57 | totalMs=4.57
2026-03-12 13:03:44.562 | step 1 | route=IT_Ticket | empId=9549 | query called at=13:03:44.562
2026-03-12 13:03:44.578 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=15.06
2026-03-12 13:03:44.586 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-03-12 13:03:44.596 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-12 13:03:44.604 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-03-12 13:03:44.616 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=10.69
2026-03-12 13:03:44.661 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=45.18
2026-03-12 13:03:44.661 | step 3 | route=IT_Ticket | empId=9549 | apiMs=99.06 | totalMs=99.06
2026-03-12 13:03:44.662 | step 1 | route=IT_Ticket | empId=9549 | query called at=13:03:44.662
2026-03-12 13:03:44.670 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=7.4
2026-03-12 13:03:44.678 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-03-12 13:03:44.686 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=7.77
2026-03-12 13:03:44.686 | step 3 | route=IT_Ticket | empId=9549 | apiMs=24.68 | totalMs=24.68
2026-03-12 13:03:53.198 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=13:03:53.198
2026-03-12 13:03:53.340 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=141.8
2026-03-12 13:03:53.341 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=142.72 | totalMs=142.72
2026-03-12 13:03:53.870 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:03:53.870
2026-03-12 13:03:59.031 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=13:03:59.031
2026-03-12 13:03:59.275 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=244.11
2026-03-12 13:03:59.287 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=256.88 | totalMs=256.88
2026-03-12 13:03:59.288 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=13:03:59.288
2026-03-12 13:03:59.297 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.79
2026-03-12 13:03:59.306 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.3
2026-03-12 13:03:59.314 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.08
2026-03-12 13:03:59.314 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=26.56 | totalMs=26.56
2026-03-12 13:04:01.814 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=13:04:01.814
2026-03-12 13:04:01.858 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=43.44
2026-03-12 13:04:01.862 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=47.81 | totalMs=47.81
2026-03-12 13:04:02.312 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:04:02.312
2026-03-12 13:27:01.036 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=13:27:01.036
2026-03-12 13:27:01.118 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=81.16
2026-03-12 13:27:01.118 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=82.12 | totalMs=82.12
2026-03-12 13:27:01.595 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:27:01.595
2026-03-12 13:30:59.502 | step 1 | route=IT_Ticket | empId=41671 | query called at=13:30:59.502
2026-03-12 13:30:59.536 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=33.8
2026-03-12 13:30:59.541 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-12 13:30:59.546 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 13:30:59.550 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 13:30:59.573 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=22.77
2026-03-12 13:30:59.612 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=39.13
2026-03-12 13:30:59.613 | step 3 | route=IT_Ticket | empId=41671 | apiMs=111.00 | totalMs=111.00
2026-03-12 13:30:59.613 | step 1 | route=IT_Ticket | empId=41671 | query called at=13:30:59.613
2026-03-12 13:30:59.631 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=17.58
2026-03-12 13:30:59.632 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 13:30:59.634 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-12 13:30:59.634 | step 3 | route=IT_Ticket | empId=41671 | apiMs=20.90 | totalMs=20.90
2026-03-12 13:31:12.620 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=13:31:12.620
2026-03-12 13:31:12.927 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=306.43
2026-03-12 13:31:12.927 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=307.33 | totalMs=307.33
2026-03-12 13:31:15.427 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=13:31:15.427
2026-03-12 13:31:15.440 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.95
2026-03-12 13:31:15.443 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=16.02 | totalMs=16.02
2026-03-12 13:32:55.311 | step 1 | route=IT_TicketPost | empId=41671 | query called at=13:32:55.311
2026-03-12 13:32:55.321 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-12 13:32:55.322 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=10.83 | totalMs=10.83
2026-03-12 13:32:55.322 | step 1 | route=IT_TicketPost | empId=41671 | query called at=13:32:55.322
2026-03-12 13:32:55.334 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=11.51
2026-03-12 13:32:55.336 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=13.46 | totalMs=13.46
2026-03-12 13:32:55.336 | step 1 | route=IT_TicketPost | empId=41671 | query called at=13:32:55.336
2026-03-12 13:32:55.365 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.84
2026-03-12 13:32:55.366 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=29.70 | totalMs=29.70
2026-03-12 13:32:55.366 | step 1 | route=IT_TicketPost | empId=41671 | query called at=13:32:55.366
2026-03-12 13:32:55.367 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-12 13:32:55.368 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=1.60 | totalMs=1.60
2026-03-12 13:32:55.586 | step 1 | route=IT_Ticket | empId=41671 | query called at=13:32:55.586
2026-03-12 13:32:55.597 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-12 13:32:55.599 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-12 13:32:55.600 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 13:32:55.602 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-12 13:32:55.604 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.48
2026-03-12 13:32:55.644 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=39.21
2026-03-12 13:32:55.644 | step 3 | route=IT_Ticket | empId=41671 | apiMs=57.49 | totalMs=57.49
2026-03-12 13:32:55.644 | step 1 | route=IT_Ticket | empId=41671 | query called at=13:32:55.644
2026-03-12 13:32:55.646 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-12 13:32:55.647 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-12 13:32:55.649 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 13:32:55.649 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.45 | totalMs=4.45
2026-03-12 13:33:55.335 | step 1 | route=IT_Ticket | empId=41061 | query called at=13:33:55.335
2026-03-12 13:33:55.345 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-12 13:33:55.350 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 13:33:55.354 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-12 13:33:55.358 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-12 13:33:55.360 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-12 13:33:55.387 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=27.01
2026-03-12 13:33:55.387 | step 3 | route=IT_Ticket | empId=41061 | apiMs=52.26 | totalMs=52.26
2026-03-12 13:33:55.388 | step 1 | route=IT_Ticket | empId=41061 | query called at=13:33:55.388
2026-03-12 13:33:55.389 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 13:33:55.390 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-12 13:33:55.391 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-12 13:33:55.392 | step 3 | route=IT_Ticket | empId=41061 | apiMs=3.89 | totalMs=3.89
2026-03-12 13:34:08.125 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=13:34:08.125
2026-03-12 13:34:08.219 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=93.72
2026-03-12 13:34:08.219 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=94.55 | totalMs=94.55
2026-03-12 13:34:11.677 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=13:34:11.677
2026-03-12 13:34:11.694 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=16.11
2026-03-12 13:34:11.698 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=20.83 | totalMs=20.83
2026-03-12 13:35:29.987 | step 1 | route=IT_TicketPost | empId=41061 | query called at=13:35:29.987
2026-03-12 13:35:30.014 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=26.32
2026-03-12 13:35:30.018 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=30.97 | totalMs=30.97
2026-03-12 13:35:30.021 | step 1 | route=IT_TicketPost | empId=41061 | query called at=13:35:30.021
2026-03-12 13:35:30.027 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=3.18
2026-03-12 13:35:30.030 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=8.61 | totalMs=8.61
2026-03-12 13:35:30.030 | step 1 | route=IT_TicketPost | empId=41061 | query called at=13:35:30.030
2026-03-12 13:35:30.033 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-03-12 13:35:30.033 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2.81 | totalMs=2.81
2026-03-12 13:35:33.712 | step 1 | route=IT_Ticket | empId=41061 | query called at=13:35:33.712
2026-03-12 13:35:33.722 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-12 13:35:33.728 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-12 13:35:33.733 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 13:35:33.738 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-12 13:35:33.739 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-12 13:35:33.779 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=39.38
2026-03-12 13:35:33.779 | step 3 | route=IT_Ticket | empId=41061 | apiMs=67.35 | totalMs=67.35
2026-03-12 13:35:33.780 | step 1 | route=IT_Ticket | empId=41061 | query called at=13:35:33.780
2026-03-12 13:35:33.781 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-12 13:35:33.783 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-12 13:35:33.784 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-12 13:35:33.784 | step 3 | route=IT_Ticket | empId=41061 | apiMs=4.51 | totalMs=4.51
2026-03-12 14:07:26.017 | step 1 | route=IT_Ticket | empId=38724 | query called at=14:07:26.017
2026-03-12 14:07:26.051 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=33.62
2026-03-12 14:07:26.052 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-12 14:07:26.054 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 14:07:26.055 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-12 14:07:26.077 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_it_Ticket_Details | queryMs=21.55
2026-03-12 14:07:26.125 | step 2 | route=IT_Ticket | empId=38724 | query=VMS_Comp_login_proc | queryMs=47.42
2026-03-12 14:07:26.126 | step 3 | route=IT_Ticket | empId=38724 | apiMs=108.93 | totalMs=108.93
2026-03-12 14:07:26.126 | step 1 | route=IT_Ticket | empId=38724 | query called at=14:07:26.126
2026-03-12 14:07:26.144 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=17.61
2026-03-12 14:07:26.145 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-12 14:07:26.147 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 14:07:26.147 | step 3 | route=IT_Ticket | empId=38724 | apiMs=20.99 | totalMs=20.99
2026-03-12 14:07:35.121 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38724 | query called at=14:07:35.121
2026-03-12 14:07:35.547 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=426.19
2026-03-12 14:07:35.551 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38724 | apiMs=430.57 | totalMs=430.57
2026-03-12 14:07:38.378 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38724 | query called at=14:07:38.378
2026-03-12 14:07:38.391 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=11.94
2026-03-12 14:07:38.395 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38724 | apiMs=16.39 | totalMs=16.39
2026-03-12 14:09:09.440 | step 1 | route=IT_TicketPost | empId=38724 | query called at=14:09:09.440
2026-03-12 14:09:09.452 | step 2 | route=IT_TicketPost | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=11.07
2026-03-12 14:09:09.452 | step 3 | route=IT_TicketPost | empId=38724 | apiMs=12.00 | totalMs=12.00
2026-03-12 14:09:09.453 | step 1 | route=IT_TicketPost | empId=38724 | query called at=14:09:09.453
2026-03-12 14:09:09.475 | step 2 | route=IT_TicketPost | empId=38724 | query=IT_Ticket_Save_SPOC | queryMs=22.06
2026-03-12 14:09:09.477 | step 3 | route=IT_TicketPost | empId=38724 | apiMs=24.43 | totalMs=24.43
2026-03-12 14:09:09.478 | step 1 | route=IT_TicketPost | empId=38724 | query called at=14:09:09.478
2026-03-12 14:09:09.507 | step 2 | route=IT_TicketPost | empId=38724 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.64
2026-03-12 14:09:09.507 | step 3 | route=IT_TicketPost | empId=38724 | apiMs=29.64 | totalMs=29.64
2026-03-12 14:09:20.904 | step 1 | route=IT_Ticket | empId=38724 | query called at=14:09:20.904
2026-03-12 14:09:20.929 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=24.92
2026-03-12 14:09:20.935 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-12 14:09:20.940 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-12 14:09:20.945 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-12 14:09:20.946 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-03-12 14:09:20.986 | step 2 | route=IT_Ticket | empId=38724 | query=VMS_Comp_login_proc | queryMs=39.29
2026-03-12 14:09:20.986 | step 3 | route=IT_Ticket | empId=38724 | apiMs=82.82 | totalMs=82.82
2026-03-12 14:09:20.987 | step 1 | route=IT_Ticket | empId=38724 | query called at=14:09:20.987
2026-03-12 14:09:20.988 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-12 14:09:20.990 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-12 14:09:20.991 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-12 14:09:20.992 | step 3 | route=IT_Ticket | empId=38724 | apiMs=5.05 | totalMs=5.05
2026-03-12 14:11:10.148 | step 1 | route=IT_Ticket | empId=29476 | query called at=14:11:10.148
2026-03-12 14:11:10.158 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-12 14:11:10.160 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-12 14:11:10.161 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-12 14:11:10.162 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-12 14:11:10.163 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-12 14:11:10.184 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=20.57
2026-03-12 14:11:10.185 | step 3 | route=IT_Ticket | empId=29476 | apiMs=36.80 | totalMs=36.80
2026-03-12 14:11:10.185 | step 1 | route=IT_Ticket | empId=29476 | query called at=14:11:10.185
2026-03-12 14:11:10.187 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-12 14:11:10.188 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-12 14:11:10.189 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-12 14:11:10.189 | step 3 | route=IT_Ticket | empId=29476 | apiMs=4.37 | totalMs=4.37
2026-03-12 14:11:38.923 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29476 | query called at=14:11:38.923
2026-03-12 14:11:39.520 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=597.19
2026-03-12 14:11:39.521 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29476 | apiMs=598.32 | totalMs=598.32
2026-03-12 14:11:48.941 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29476 | query called at=14:11:48.941
2026-03-12 14:11:48.953 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=12.05
2026-03-12 14:11:48.954 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29476 | apiMs=12.97 | totalMs=12.97
2026-03-12 14:11:53.513 | step 1 | route=IT_Ticket | empId=7613 | query called at=14:11:53.513
2026-03-12 14:11:53.524 | step 2 | route=IT_Ticket | empId=7613 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-12 14:11:53.529 | step 2 | route=IT_Ticket | empId=7613 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-12 14:11:53.533 | step 2 | route=IT_Ticket | empId=7613 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-12 14:11:53.538 | step 2 | route=IT_Ticket | empId=7613 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-12 14:11:53.539 | step 2 | route=IT_Ticket | empId=7613 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-12 14:11:53.576 | step 2 | route=IT_Ticket | empId=7613 | query=VMS_Comp_login_proc | queryMs=36.59
2026-03-12 14:11:53.577 | step 3 | route=IT_Ticket | empId=7613 | apiMs=63.12 | totalMs=63.12
2026-03-12 14:11:53.577 | step 1 | route=IT_Ticket | empId=7613 | query called at=14:11:53.577
2026-03-12 14:11:53.579 | step 2 | route=IT_Ticket | empId=7613 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-12 14:11:53.580 | step 2 | route=IT_Ticket | empId=7613 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-12 14:11:53.582 | step 2 | route=IT_Ticket | empId=7613 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-12 14:11:53.582 | step 3 | route=IT_Ticket | empId=7613 | apiMs=4.73 | totalMs=4.73
2026-03-12 14:14:21.108 | step 1 | route=Ticket_SPOC_Approve | empId=7613 | query called at=14:14:21.108
2026-03-12 14:14:21.140 | step 2 | route=Ticket_SPOC_Approve | empId=7613 | query=IT_TIcket_SPOCApp_Report | queryMs=31.03
2026-03-12 14:14:21.145 | step 3 | route=Ticket_SPOC_Approve | empId=7613 | apiMs=36.48 | totalMs=36.48
2026-03-12 14:14:21.555 | step 4 | route=pageRenderd | empId=7613 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:14:21.555
2026-03-12 14:14:25.736 | step 1 | route=SPOC_Entry_Save | empId=7613 | query called at=14:14:25.736
2026-03-12 14:14:25.889 | step 2 | route=SPOC_Entry_Save | empId=7613 | query=IT_Ticket_Update_SPOC | queryMs=152.9
2026-03-12 14:14:25.895 | step 3 | route=SPOC_Entry_Save | empId=7613 | apiMs=159.20 | totalMs=159.20
2026-03-12 14:14:25.898 | step 1 | route=SPOC_Entry_Save | empId=7613 | query called at=14:14:25.898
2026-03-12 14:14:25.931 | step 2 | route=SPOC_Entry_Save | empId=7613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.23
2026-03-12 14:14:25.932 | step 2 | route=SPOC_Entry_Save | empId=7613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-12 14:14:25.933 | step 2 | route=SPOC_Entry_Save | empId=7613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-12 14:14:25.934 | step 3 | route=SPOC_Entry_Save | empId=7613 | apiMs=35.31 | totalMs=35.31
2026-03-12 14:14:26.159 | step 1 | route=Ticket_SPOC_Approve | empId=7613 | query called at=14:14:26.159
2026-03-12 14:14:26.173 | step 2 | route=Ticket_SPOC_Approve | empId=7613 | query=IT_TIcket_SPOCApp_Report | queryMs=13.54
2026-03-12 14:14:26.173 | step 3 | route=Ticket_SPOC_Approve | empId=7613 | apiMs=14.31 | totalMs=14.31
2026-03-12 14:14:26.567 | step 4 | route=pageRenderd | empId=7613 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:14:26.567
2026-03-12 14:17:18.972 | step 1 | route=IT_TicketPost | empId=29476 | query called at=14:17:18.972
2026-03-12 14:17:19.016 | step 2 | route=IT_TicketPost | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=42.97
2026-03-12 14:17:19.020 | step 3 | route=IT_TicketPost | empId=29476 | apiMs=47.44 | totalMs=47.44
2026-03-12 14:17:19.023 | step 1 | route=IT_TicketPost | empId=29476 | query called at=14:17:19.023
2026-03-12 14:17:19.063 | step 2 | route=IT_TicketPost | empId=29476 | query=IT_Ticket_Save_SPOC | queryMs=36.69
2026-03-12 14:17:19.093 | step 3 | route=IT_TicketPost | empId=29476 | apiMs=69.87 | totalMs=69.87
2026-03-12 14:17:19.093 | step 1 | route=IT_TicketPost | empId=29476 | query called at=14:17:19.093
2026-03-12 14:17:19.102 | step 2 | route=IT_TicketPost | empId=29476 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-03-12 14:17:19.102 | step 3 | route=IT_TicketPost | empId=29476 | apiMs=9.04 | totalMs=9.04
2026-03-12 14:17:19.323 | step 1 | route=IT_Ticket | empId=29476 | query called at=14:17:19.323
2026-03-12 14:17:19.333 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=9
2026-03-12 14:17:19.334 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-12 14:17:19.335 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-03-12 14:17:19.336 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-12 14:17:19.349 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=12.56
2026-03-12 14:17:19.370 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=20.84
2026-03-12 14:17:19.370 | step 3 | route=IT_Ticket | empId=29476 | apiMs=47.22 | totalMs=47.22
2026-03-12 14:17:19.371 | step 1 | route=IT_Ticket | empId=29476 | query called at=14:17:19.371
2026-03-12 14:17:19.382 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=10.37
2026-03-12 14:17:19.383 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-12 14:17:19.384 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-12 14:17:19.384 | step 3 | route=IT_Ticket | empId=29476 | apiMs=13.01 | totalMs=13.01
2026-03-12 14:17:21.711 | step 1 | route=IT_Ticket_Report | empId=29476 | query called at=14:17:21.711
2026-03-12 14:17:21.880 | step 2 | route=IT_Ticket_Report | empId=29476 | query=kpi_it_ticket_report_page_proc | queryMs=167.9
2026-03-12 14:17:21.883 | step 3 | route=IT_Ticket_Report | empId=29476 | apiMs=171.86 | totalMs=171.86
2026-03-12 14:17:22.254 | step 4 | route=pageRenderd | empId=29476 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:17:22.254
2026-03-12 14:33:07.836 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:33:07.836
2026-03-12 14:33:07.870 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=33.02
2026-03-12 14:33:07.875 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-12 14:33:07.879 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 14:33:07.883 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-12 14:33:07.906 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=22.55
2026-03-12 14:33:07.945 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=38
2026-03-12 14:33:07.945 | step 3 | route=IT_Ticket | empId=51415 | apiMs=108.75 | totalMs=108.75
2026-03-12 14:33:07.945 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:33:07.945
2026-03-12 14:33:07.963 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=17.24
2026-03-12 14:33:07.964 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-12 14:33:07.965 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 14:33:07.966 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.43 | totalMs=20.43
2026-03-12 14:33:13.659 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:33:13.659
2026-03-12 14:33:13.692 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.59
2026-03-12 14:33:13.696 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=36.93 | totalMs=36.93
2026-03-12 14:33:17.789 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:33:17.789
2026-03-12 14:33:17.801 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-03-12 14:33:17.806 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.08 | totalMs=16.08
2026-03-12 14:33:33.910 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:33:33.910
2026-03-12 14:33:33.921 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-12 14:33:33.925 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.56 | totalMs=14.56
2026-03-12 14:33:33.928 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:33:33.928
2026-03-12 14:33:33.943 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.29
2026-03-12 14:33:33.945 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.81 | totalMs=16.81
2026-03-12 14:33:33.945 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:33:33.945
2026-03-12 14:33:33.948 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-12 14:33:33.948 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.45 | totalMs=2.45
2026-03-12 14:33:33.948 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:33:33.948
2026-03-12 14:33:33.950 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-12 14:33:33.950 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.67 | totalMs=1.67
2026-03-12 14:33:36.888 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:33:36.888
2026-03-12 14:33:36.901 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-03-12 14:33:36.906 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-12 14:33:36.910 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-12 14:33:36.914 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-12 14:33:36.916 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-03-12 14:33:36.947 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=31.26
2026-03-12 14:33:36.948 | step 3 | route=IT_Ticket | empId=51415 | apiMs=59.13 | totalMs=59.13
2026-03-12 14:33:36.948 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:33:36.948
2026-03-12 14:33:36.950 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-12 14:33:36.951 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-12 14:33:36.952 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-12 14:33:36.952 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.13 | totalMs=4.13
2026-03-12 14:33:55.017 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:33:55.017
2026-03-12 14:33:55.076 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=59.03
2026-03-12 14:33:55.080 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=63.50 | totalMs=63.50
2026-03-12 14:33:55.628 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:33:55.628
2026-03-12 14:33:59.919 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:33:59.919
2026-03-12 14:34:00.010 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=90.29
2026-03-12 14:34:00.016 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=96.33 | totalMs=96.33
2026-03-12 14:34:00.019 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:34:00.019
2026-03-12 14:34:00.024 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-12 14:34:00.026 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-12 14:34:00.027 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-12 14:34:00.027 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.36 | totalMs=8.36
2026-03-12 14:34:05.855 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:34:05.855
2026-03-12 14:34:05.880 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=24.23
2026-03-12 14:34:05.883 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=28.45 | totalMs=28.45
2026-03-12 14:34:06.361 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:34:06.361
2026-03-12 14:35:53.403 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:35:53.403
2026-03-12 14:35:53.472 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=68.26
2026-03-12 14:35:53.477 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=73.32 | totalMs=73.32
2026-03-12 14:36:20.453 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:36:20.453
2026-03-12 14:36:20.466 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-03-12 14:36:20.466 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.05 | totalMs=13.05
2026-03-12 14:36:34.058 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:36:34.058
2026-03-12 14:36:34.073 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.33
2026-03-12 14:36:34.077 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.25 | totalMs=19.25
2026-03-12 14:36:34.080 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:36:34.080
2026-03-12 14:36:34.100 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=16.55
2026-03-12 14:36:34.151 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=70.78 | totalMs=70.78
2026-03-12 14:36:34.152 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:36:34.152
2026-03-12 14:36:34.203 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=50.73
2026-03-12 14:36:34.203 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=51.62 | totalMs=51.62
2026-03-12 14:36:34.204 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:36:34.204
2026-03-12 14:36:34.252 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=47.36
2026-03-12 14:36:34.252 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=48.30 | totalMs=48.30
2026-03-12 14:36:36.937 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:36:36.937
2026-03-12 14:36:36.960 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=22.65
2026-03-12 14:36:36.994 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=30.17
2026-03-12 14:36:37.026 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=28.87
2026-03-12 14:36:37.056 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=30.19
2026-03-12 14:36:37.058 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-12 14:36:37.097 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=38.2
2026-03-12 14:36:37.097 | step 3 | route=IT_Ticket | empId=51415 | apiMs=160.11 | totalMs=160.11
2026-03-12 14:36:37.097 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:36:37.097
2026-03-12 14:36:37.099 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-12 14:36:37.100 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-12 14:36:37.102 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-12 14:36:37.102 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.92 | totalMs=4.92
2026-03-12 14:36:40.533 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:36:40.533
2026-03-12 14:36:40.574 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=40.57
2026-03-12 14:36:40.577 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=44.56 | totalMs=44.56
2026-03-12 14:36:41.025 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:36:41.025
2026-03-12 14:36:44.038 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:36:44.038
2026-03-12 14:36:44.049 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.89
2026-03-12 14:36:44.055 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=17.25 | totalMs=17.25
2026-03-12 14:36:44.062 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51415, 16, Select * from fitSocks.dbo.Socks_Shu_First_lev('4524225863'), 1, 6, 51415, 2026-03-12).
2026-03-12 14:36:44.387 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:36:44.387
2026-03-12 14:36:44.419 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.98
2026-03-12 14:36:44.419 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.83 | totalMs=31.83
2026-03-12 14:36:44.855 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:36:44.855
2026-03-12 14:37:15.586 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:37:15.586
2026-03-12 14:37:15.597 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.16
2026-03-12 14:37:15.599 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=13.34 | totalMs=13.34
2026-03-12 14:37:15.601 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51415, 16, Select * from fitSocks.dbo.Socks_Shu_First_lev('4524225863'), 1, 6, 51415, 2026-03-12).
2026-03-12 14:37:15.840 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:37:15.840
2026-03-12 14:37:15.904 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=62.79
2026-03-12 14:37:15.904 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=63.72 | totalMs=63.72
2026-03-12 14:37:16.334 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:37:16.334
2026-03-12 14:38:04.445 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:38:04.445
2026-03-12 14:38:04.460 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=13.94
2026-03-12 14:38:04.484 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=38.80 | totalMs=38.80
2026-03-12 14:38:04.521 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51415, 16, Select * from fitSocks.dbo.Socks_Shu_First_lev('4524225863'), 1, 6, 51415, 2026-03-12).
2026-03-12 14:38:04.746 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:38:04.746
2026-03-12 14:38:04.784 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=37.17
2026-03-12 14:38:04.784 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.94 | totalMs=37.94
2026-03-12 14:38:05.199 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:38:05.199
2026-03-12 14:39:24.912 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:39:24.912
2026-03-12 14:39:24.933 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=20.81
2026-03-12 14:39:24.937 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=25.34 | totalMs=25.34
2026-03-12 14:39:25.541 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:39:25.541
2026-03-12 14:39:29.168 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:39:29.168
2026-03-12 14:39:29.178 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=9.96
2026-03-12 14:39:29.184 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=15.77 | totalMs=15.77
2026-03-12 14:39:29.188 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51415, 16, Select * from fitSocks.dbo.Socks_Shu_First_lev('4524225863'), 1, 6, 51415, 2026-03-12).
2026-03-12 14:39:29.705 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:39:29.705
2026-03-12 14:39:29.761 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=55.81
2026-03-12 14:39:29.762 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=56.64 | totalMs=56.64
2026-03-12 14:39:30.204 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:39:30.204
2026-03-12 14:56:11.067 | step 1 | route=IT_Ticket | empId=46682 | query called at=14:56:11.067
2026-03-12 14:56:11.929 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=860.98
2026-03-12 14:56:11.931 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-12 14:56:11.932 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-12 14:56:11.934 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-12 14:56:11.960 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=25.63
2026-03-12 14:56:12.000 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=40.27
2026-03-12 14:56:12.001 | step 3 | route=IT_Ticket | empId=46682 | apiMs=933.64 | totalMs=933.64
2026-03-12 14:56:12.001 | step 1 | route=IT_Ticket | empId=46682 | query called at=14:56:12.001
2026-03-12 14:56:12.023 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=21.75
2026-03-12 14:56:12.025 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-12 14:56:12.026 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-12 14:56:12.026 | step 3 | route=IT_Ticket | empId=46682 | apiMs=25.09 | totalMs=25.09
2026-03-12 14:56:20.433 | step 1 | route=HW_TicketFun | empId= | query called at=14:56:20.433
2026-03-12 14:56:20.444 | step 2 | route=HW_TicketFun | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=10.55
2026-03-12 14:56:20.448 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.37 | totalMs=15.37
2026-03-12 14:56:38.724 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:56:38.724
2026-03-12 14:56:38.774 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=49.58
2026-03-12 14:56:38.777 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=53.65 | totalMs=53.65
2026-03-12 14:56:38.780 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:56:38.780
2026-03-12 14:56:38.832 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=48.3
2026-03-12 14:56:38.832 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=51.88 | totalMs=51.88
2026-03-12 14:56:38.833 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:56:38.833
2026-03-12 14:56:38.841 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=7.53
2026-03-12 14:56:38.841 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=8.40 | totalMs=8.40
2026-03-12 14:56:38.842 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:56:38.842
2026-03-12 14:56:38.871 | step 2 | route=HW_TicketPost | empId=46682 | query=hw_ticket_save_proc_kpi | queryMs=28.67 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (VASANTH.TEIVAM/GRA0152, 4, need black toner, 1, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=VASANTH.TEIVAM/GRA0152,@type_iss=4,@issue_Describ=need black toner,@severity=1,@compid=10,@date=12-Mar-2026,@Emplno=46682,@filepath=,@filepath2=,@mod_id=1)
2026-03-12 14:56:38.889 | step 5 | route=HW_TicketPost | empId=46682 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (VASANTH.TEIVAM/GRA0152, 4, need black toner, 1, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=VASANTH.TEIVAM/GRA0152,@type_iss=4,@issue_Describ=need black toner,@severity=1,@compid=10,@date=12-Mar-2026,@Emplno=46682,@filepath=,@filepath2=,@mod_id=1)
2026-03-12 14:56:39.111 | step 1 | route=IT_Ticket | empId=46682 | query called at=14:56:39.111
2026-03-12 14:56:39.122 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-12 14:56:39.123 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-12 14:56:39.124 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-12 14:56:39.125 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-12 14:56:39.127 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-12 14:56:39.164 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=36.52
2026-03-12 14:56:39.164 | step 3 | route=IT_Ticket | empId=46682 | apiMs=52.43 | totalMs=52.43
2026-03-12 14:56:39.164 | step 1 | route=IT_Ticket | empId=46682 | query called at=14:56:39.164
2026-03-12 14:56:39.165 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-12 14:56:39.166 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-12 14:56:39.167 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-12 14:56:39.168 | step 3 | route=IT_Ticket | empId=46682 | apiMs=3.46 | totalMs=3.46
2026-03-12 14:56:55.708 | step 1 | route=HW_TicketFun | empId= | query called at=14:56:55.708
2026-03-12 14:56:55.718 | step 2 | route=HW_TicketFun | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=9.85
2026-03-12 14:56:55.722 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.28 | totalMs=14.28
2026-03-12 14:57:08.709 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:57:08.709
2026-03-12 14:57:08.737 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=27.28
2026-03-12 14:57:08.741 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=31.87 | totalMs=31.87
2026-03-12 14:57:08.745 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:57:08.745
2026-03-12 14:57:08.750 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-12 14:57:08.750 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=5.15 | totalMs=5.15
2026-03-12 14:57:08.750 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:57:08.750
2026-03-12 14:57:08.752 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-12 14:57:08.752 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=1.91 | totalMs=1.91
2026-03-12 14:57:08.753 | step 1 | route=HW_TicketPost | empId=46682 | query called at=14:57:08.753
2026-03-12 14:57:08.755 | step 2 | route=HW_TicketPost | empId=46682 | query=hw_ticket_save_proc_kpi | queryMs=1.91 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (VASANTH.TEIVAM/GRA0152, 4, need black toner, 1, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=VASANTH.TEIVAM/GRA0152,@type_iss=4,@issue_Describ=need black toner,@severity=1,@compid=10,@date=12-Mar-2026,@Emplno=46682,@filepath=,@filepath2=,@mod_id=1)
2026-03-12 14:57:08.761 | step 5 | route=HW_TicketPost | empId=46682 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (VASANTH.TEIVAM/GRA0152, 4, need black toner, 1, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=VASANTH.TEIVAM/GRA0152,@type_iss=4,@issue_Describ=need black toner,@severity=1,@compid=10,@date=12-Mar-2026,@Emplno=46682,@filepath=,@filepath2=,@mod_id=1)
2026-03-12 14:57:08.988 | step 1 | route=IT_Ticket | empId=46682 | query called at=14:57:08.988
2026-03-12 14:57:08.999 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-12 14:57:09.001 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-12 14:57:09.002 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-12 14:57:09.004 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 14:57:09.005 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-12 14:57:09.039 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=33.51
2026-03-12 14:57:09.039 | step 3 | route=IT_Ticket | empId=46682 | apiMs=51.09 | totalMs=51.09
2026-03-12 14:57:09.040 | step 1 | route=IT_Ticket | empId=46682 | query called at=14:57:09.040
2026-03-12 14:57:09.042 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-12 14:57:09.043 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 14:57:09.044 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-12 14:57:09.045 | step 3 | route=IT_Ticket | empId=46682 | apiMs=4.73 | totalMs=4.73
2026-03-12 14:59:03.160 | step 1 | route=IT_Ticket | empId=59989 | query called at=14:59:03.160
2026-03-12 14:59:03.170 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-12 14:59:03.172 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 14:59:03.173 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-12 14:59:03.174 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-12 14:59:03.176 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-12 14:59:03.213 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=37.01
2026-03-12 14:59:03.214 | step 3 | route=IT_Ticket | empId=59989 | apiMs=53.89 | totalMs=53.89
2026-03-12 14:59:03.214 | step 1 | route=IT_Ticket | empId=59989 | query called at=14:59:03.214
2026-03-12 14:59:03.215 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-12 14:59:03.217 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-12 14:59:03.218 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-12 14:59:03.218 | step 3 | route=IT_Ticket | empId=59989 | apiMs=4.31 | totalMs=4.31
2026-03-12 14:59:25.108 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59989 | query called at=14:59:25.108
2026-03-12 14:59:25.335 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=226.58
2026-03-12 14:59:25.341 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59989 | apiMs=232.46 | totalMs=232.46
2026-03-12 14:59:31.501 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query called at=14:59:31.501
2026-03-12 14:59:31.512 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-03-12 14:59:31.517 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59989 | apiMs=16.11 | totalMs=16.11
2026-03-12 15:00:38.158 | step 1 | route=HW_TicketFun | empId= | query called at=15:00:38.158
2026-03-12 15:00:38.169 | step 2 | route=HW_TicketFun | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=9.8
2026-03-12 15:00:38.173 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.46 | totalMs=14.46
2026-03-12 15:00:50.839 | step 1 | route=HW_TicketPost | empId=46682 | query called at=15:00:50.839
2026-03-12 15:00:50.869 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=28.64
2026-03-12 15:00:50.872 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=32.93 | totalMs=32.93
2026-03-12 15:00:50.876 | step 1 | route=HW_TicketPost | empId=46682 | query called at=15:00:50.876
2026-03-12 15:00:50.908 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.94
2026-03-12 15:00:50.908 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=32.41 | totalMs=32.41
2026-03-12 15:00:50.909 | step 1 | route=HW_TicketPost | empId=46682 | query called at=15:00:50.909
2026-03-12 15:00:50.910 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-12 15:00:50.910 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=1.73 | totalMs=1.73
2026-03-12 15:00:50.911 | step 1 | route=HW_TicketPost | empId=46682 | query called at=15:00:50.911
2026-03-12 15:00:52.081 | step 2 | route=HW_TicketPost | empId=46682 | query=hw_ticket_save_proc_kpi | queryMs=1170.12
2026-03-12 15:00:52.086 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=1,175.09 | totalMs=1,175.09
2026-03-12 15:00:52.317 | step 1 | route=IT_Ticket | empId=46682 | query called at=15:00:52.317
2026-03-12 15:00:52.330 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-12 15:00:52.334 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-12 15:00:52.336 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-12 15:00:52.337 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 15:00:52.339 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-12 15:00:52.377 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=38.27
2026-03-12 15:00:52.378 | step 3 | route=IT_Ticket | empId=46682 | apiMs=61.12 | totalMs=61.12
2026-03-12 15:00:52.378 | step 1 | route=IT_Ticket | empId=46682 | query called at=15:00:52.378
2026-03-12 15:00:52.381 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=2.26
2026-03-12 15:00:52.382 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 15:00:52.383 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 15:00:52.384 | step 3 | route=IT_Ticket | empId=46682 | apiMs=5.51 | totalMs=5.51
2026-03-12 15:05:12.383 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:05:12.383
2026-03-12 15:05:12.394 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-12 15:05:12.396 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-12 15:05:12.397 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-12 15:05:12.399 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-12 15:05:12.400 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-12 15:05:12.438 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=37
2026-03-12 15:05:12.438 | step 3 | route=IT_Ticket | empId=57006 | apiMs=54.71 | totalMs=54.71
2026-03-12 15:05:12.438 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:05:12.438
2026-03-12 15:05:12.440 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-12 15:05:12.441 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-12 15:05:12.442 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-12 15:05:12.442 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.03 | totalMs=4.03
2026-03-12 15:05:20.857 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=15:05:20.857
2026-03-12 15:05:21.460 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=602.37
2026-03-12 15:05:21.460 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=603.33 | totalMs=603.33
2026-03-12 15:05:22.750 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=15:05:22.750
2026-03-12 15:05:22.762 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.98
2026-03-12 15:05:22.766 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=15.86 | totalMs=15.86
2026-03-12 15:05:38.617 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:05:38.617
2026-03-12 15:05:38.627 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-12 15:05:38.628 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=10.90 | totalMs=10.90
2026-03-12 15:05:38.628 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:05:38.628
2026-03-12 15:05:38.660 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=31.35
2026-03-12 15:05:38.674 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=45.82 | totalMs=45.82
2026-03-12 15:05:38.674 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:05:38.674
2026-03-12 15:05:38.676 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-12 15:05:38.677 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.41 | totalMs=2.41
2026-03-12 15:05:41.225 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:05:41.225
2026-03-12 15:05:41.235 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-12 15:05:41.240 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-12 15:05:41.244 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-12 15:05:41.246 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 15:05:41.247 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-12 15:05:41.281 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=33.63
2026-03-12 15:05:41.282 | step 3 | route=IT_Ticket | empId=57006 | apiMs=56.74 | totalMs=56.74
2026-03-12 15:05:41.282 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:05:41.282
2026-03-12 15:05:41.284 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-12 15:05:41.285 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-12 15:05:41.287 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 15:05:41.287 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.79 | totalMs=4.79
2026-03-12 15:06:06.519 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:06:06.519
2026-03-12 15:06:06.534 | step 2 | route=IT_TicketPost | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=14.87
2026-03-12 15:06:06.538 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=18.91 | totalMs=18.91
2026-03-12 15:06:06.541 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:06:06.541
2026-03-12 15:06:06.567 | step 2 | route=IT_TicketPost | empId=59989 | query=IT_Ticket_Save_SPOC | queryMs=22.91
2026-03-12 15:06:06.592 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=50.72 | totalMs=50.72
2026-03-12 15:06:06.592 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:06:06.592
2026-03-12 15:06:06.600 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.81
2026-03-12 15:06:06.600 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=8.57 | totalMs=8.57
2026-03-12 15:06:06.601 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:06:06.601
2026-03-12 15:06:06.609 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.44
2026-03-12 15:06:06.609 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=8.04 | totalMs=8.04
2026-03-12 15:06:11.160 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:06:11.160
2026-03-12 15:06:11.170 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-12 15:06:11.175 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-12 15:06:11.179 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-12 15:06:11.180 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-12 15:06:11.181 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-12 15:06:11.219 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=37.32
2026-03-12 15:06:11.219 | step 3 | route=IT_Ticket | empId=59989 | apiMs=58.87 | totalMs=58.87
2026-03-12 15:06:11.219 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:06:11.219
2026-03-12 15:06:11.227 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=7.49
2026-03-12 15:06:11.236 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-03-12 15:06:11.244 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-03-12 15:06:11.245 | step 3 | route=IT_Ticket | empId=59989 | apiMs=25.21 | totalMs=25.21
2026-03-12 15:06:19.897 | step 1 | route=IT_Ticket_Report | empId=59989 | query called at=15:06:19.897
2026-03-12 15:06:20.219 | step 2 | route=IT_Ticket_Report | empId=59989 | query=kpi_it_ticket_report_page_proc | queryMs=321.57
2026-03-12 15:06:20.219 | step 3 | route=IT_Ticket_Report | empId=59989 | apiMs=322.57 | totalMs=322.57
2026-03-12 15:06:20.923 | step 4 | route=pageRenderd | empId=59989 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:06:20.923
2026-03-12 15:16:45.863 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:16:45.863
2026-03-12 15:16:45.900 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=36.23
2026-03-12 15:16:45.902 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-12 15:16:45.903 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-12 15:16:45.904 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-12 15:16:45.929 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=24.16
2026-03-12 15:16:45.975 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=45.68
2026-03-12 15:16:45.975 | step 3 | route=IT_Ticket | empId=46290 | apiMs=111.94 | totalMs=111.94
2026-03-12 15:16:45.976 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:16:45.976
2026-03-12 15:16:45.996 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=19.43
2026-03-12 15:16:45.997 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-12 15:16:45.998 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-12 15:16:45.998 | step 3 | route=IT_Ticket | empId=46290 | apiMs=22.40 | totalMs=22.40
2026-03-12 15:16:50.434 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=15:16:50.434
2026-03-12 15:16:50.738 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=303.54
2026-03-12 15:16:50.743 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=309.59 | totalMs=309.59
2026-03-12 15:16:51.917 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=15:16:51.917
2026-03-12 15:16:51.929 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-03-12 15:16:51.933 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=16.04 | totalMs=16.04
2026-03-12 15:17:23.268 | step 1 | route=IT_TicketPost | empId=46290 | query called at=15:17:23.268
2026-03-12 15:17:23.280 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-03-12 15:17:23.284 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=15.45 | totalMs=15.45
2026-03-12 15:17:23.287 | step 1 | route=IT_TicketPost | empId=46290 | query called at=15:17:23.287
2026-03-12 15:17:23.315 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=25.04
2026-03-12 15:17:23.320 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=32.90 | totalMs=32.90
2026-03-12 15:17:23.320 | step 1 | route=IT_TicketPost | empId=46290 | query called at=15:17:23.320
2026-03-12 15:17:23.347 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.61
2026-03-12 15:17:23.347 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=27.40 | totalMs=27.40
2026-03-12 15:17:28.109 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:17:28.109
2026-03-12 15:17:28.120 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-12 15:17:28.124 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-12 15:17:28.129 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-12 15:17:28.130 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-12 15:17:28.132 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-12 15:17:28.171 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=39.1
2026-03-12 15:17:28.172 | step 3 | route=IT_Ticket | empId=46290 | apiMs=63.01 | totalMs=63.01
2026-03-12 15:17:28.172 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:17:28.172
2026-03-12 15:17:28.174 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-12 15:17:28.175 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-12 15:17:28.177 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 15:17:28.177 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.77 | totalMs=4.77
2026-03-12 15:18:26.158 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=15:18:26.158
2026-03-12 15:18:26.202 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=43.6
2026-03-12 15:18:26.203 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=44.51 | totalMs=44.51
2026-03-12 15:18:27.436 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:18:27.436
2026-03-12 15:19:31.525 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-12 15:19:31.703 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-12 15:20:42.560 | step 1 | route=IT_Ticket | empId=34950 | query called at=15:20:42.560
2026-03-12 15:20:42.595 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=34.35
2026-03-12 15:20:42.600 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-12 15:20:42.604 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-12 15:20:42.609 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-12 15:20:42.631 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=22.35
2026-03-12 15:20:42.670 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=37.89
2026-03-12 15:20:42.670 | step 3 | route=IT_Ticket | empId=34950 | apiMs=109.43 | totalMs=109.43
2026-03-12 15:20:42.670 | step 1 | route=IT_Ticket | empId=34950 | query called at=15:20:42.670
2026-03-12 15:20:42.689 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=17.89
2026-03-12 15:20:42.690 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-12 15:20:42.691 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 15:20:42.692 | step 3 | route=IT_Ticket | empId=34950 | apiMs=21.23 | totalMs=21.23
2026-03-12 15:20:51.880 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=15:20:51.880
2026-03-12 15:20:51.929 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=48.12
2026-03-12 15:20:51.932 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=52.47 | totalMs=52.47
2026-03-12 15:20:54.857 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=15:20:54.857
2026-03-12 15:20:54.870 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-03-12 15:20:54.874 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=16.25 | totalMs=16.25
2026-03-12 15:21:35.784 | step 1 | route=IT_TicketPost | empId=34950 | query called at=15:21:35.784
2026-03-12 15:21:35.794 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-12 15:21:35.798 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=14.31 | totalMs=14.31
2026-03-12 15:21:35.812 | step 1 | route=IT_TicketPost | empId=34950 | query called at=15:21:35.812
2026-03-12 15:21:35.840 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=27.3
2026-03-12 15:21:35.844 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=31.96 | totalMs=31.96
2026-03-12 15:21:35.845 | step 1 | route=IT_TicketPost | empId=34950 | query called at=15:21:35.845
2026-03-12 15:21:35.873 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.93
2026-03-12 15:21:35.873 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=28.68 | totalMs=28.68
2026-03-12 15:21:35.874 | step 1 | route=IT_TicketPost | empId=34950 | query called at=15:21:35.874
2026-03-12 15:21:35.875 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-12 15:21:35.875 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=1.69 | totalMs=1.69
2026-03-12 15:21:39.217 | step 1 | route=IT_Ticket | empId=34950 | query called at=15:21:39.217
2026-03-12 15:21:39.231 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-12 15:21:39.236 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-03-12 15:21:39.237 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-12 15:21:39.239 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-12 15:21:39.241 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-12 15:21:39.279 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=38.22
2026-03-12 15:21:39.279 | step 3 | route=IT_Ticket | empId=34950 | apiMs=62.58 | totalMs=62.58
2026-03-12 15:21:39.280 | step 1 | route=IT_Ticket | empId=34950 | query called at=15:21:39.280
2026-03-12 15:21:39.282 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-12 15:21:39.283 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 15:21:39.284 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-12 15:21:39.284 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.47 | totalMs=4.47
2026-03-12 15:22:23.872 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=15:22:23.872
2026-03-12 15:22:24.147 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=274.99
2026-03-12 15:22:24.151 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=279.71 | totalMs=279.71
2026-03-12 15:22:27.113 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=15:22:27.113
2026-03-12 15:22:27.123 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-12 15:22:27.127 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=14.26 | totalMs=14.26
2026-03-12 15:28:12.061 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:28:12.061
2026-03-12 15:28:12.112 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=50.54
2026-03-12 15:28:12.117 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=56.26 | totalMs=56.26
2026-03-12 15:28:12.885 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:28:12.885
2026-03-12 15:28:16.115 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:28:16.115
2026-03-12 15:28:16.157 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=41.49
2026-03-12 15:28:16.163 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=47.25 | totalMs=47.25
2026-03-12 15:28:16.166 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:28:16.166
2026-03-12 15:28:16.171 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-12 15:28:16.172 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-12 15:28:16.173 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-12 15:28:16.174 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.80 | totalMs=7.80
2026-03-12 15:28:18.865 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:28:18.865
2026-03-12 15:28:18.886 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.4
2026-03-12 15:28:18.889 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.15 | totalMs=24.15
2026-03-12 15:28:19.411 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:28:19.411
2026-03-12 15:28:26.127 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:28:26.127
2026-03-12 15:28:26.150 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=22.41
2026-03-12 15:28:26.152 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=25.33 | totalMs=25.33
2026-03-12 15:28:26.152 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:28:26.152
2026-03-12 15:28:26.154 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-12 15:28:26.156 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-12 15:28:26.157 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-12 15:28:26.158 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.10 | totalMs=5.10
2026-03-12 15:28:29.127 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:28:29.127
2026-03-12 15:28:29.148 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.84
2026-03-12 15:28:29.151 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.80 | totalMs=23.80
2026-03-12 15:28:29.727 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:28:29.727
2026-03-12 15:28:33.665 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:28:33.665
2026-03-12 15:28:33.676 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.16
2026-03-12 15:28:33.678 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.54 | totalMs=13.54
2026-03-12 15:28:33.679 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:28:33.679
2026-03-12 15:28:33.680 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-12 15:28:33.682 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-12 15:28:33.683 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 15:28:33.683 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.72 | totalMs=4.72
2026-03-12 15:28:35.858 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:28:35.858
2026-03-12 15:28:35.879 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.26
2026-03-12 15:28:35.882 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.12 | totalMs=24.12
2026-03-12 15:28:36.306 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:28:36.306
2026-03-12 15:29:52.975 | step 1 | route=IT_Ticket | empId=36643 | query called at=15:29:52.975
2026-03-12 15:29:53.010 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=34.13
2026-03-12 15:29:53.014 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-12 15:29:53.019 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-12 15:29:53.020 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 15:29:53.043 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=22.59
2026-03-12 15:29:53.080 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=37.12
2026-03-12 15:29:53.081 | step 3 | route=IT_Ticket | empId=36643 | apiMs=105.55 | totalMs=105.55
2026-03-12 15:29:53.081 | step 1 | route=IT_Ticket | empId=36643 | query called at=15:29:53.081
2026-03-12 15:29:53.099 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=17.63
2026-03-12 15:29:53.100 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-12 15:29:53.102 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 15:29:53.102 | step 3 | route=IT_Ticket | empId=36643 | apiMs=20.93 | totalMs=20.93
2026-03-12 15:30:08.661 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36643 | query called at=15:30:08.661
2026-03-12 15:30:08.777 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=115.57
2026-03-12 15:30:08.777 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36643 | apiMs=116.38 | totalMs=116.38
2026-03-12 15:30:12.277 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:30:12.277
2026-03-12 15:30:12.288 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.69
2026-03-12 15:30:12.295 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=18.13 | totalMs=18.13
2026-03-12 15:30:12.301 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-12).
2026-03-12 15:30:12.561 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:30:12.561
2026-03-12 15:30:12.578 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=16.81
2026-03-12 15:30:12.579 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=17.60 | totalMs=17.60
2026-03-12 15:30:13.043 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:30:13.043
2026-03-12 15:30:14.819 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query called at=15:30:14.819
2026-03-12 15:30:14.910 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=90.84
2026-03-12 15:30:14.914 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36643 | apiMs=95.21 | totalMs=95.21
2026-03-12 15:30:18.323 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:30:18.323
2026-03-12 15:30:18.333 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=9.43
2026-03-12 15:30:18.338 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=14.98 | totalMs=14.98
2026-03-12 15:30:18.351 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-12).
2026-03-12 15:30:18.607 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:30:18.607
2026-03-12 15:30:18.622 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=14.53
2026-03-12 15:30:18.622 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=15.29 | totalMs=15.29
2026-03-12 15:30:19.150 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:30:19.150
2026-03-12 15:31:25.907 | step 1 | route=IT_TicketPost | empId=36643 | query called at=15:31:25.907
2026-03-12 15:31:25.917 | step 2 | route=IT_TicketPost | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-12 15:31:25.921 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=14.64 | totalMs=14.64
2026-03-12 15:31:25.925 | step 1 | route=IT_TicketPost | empId=36643 | query called at=15:31:25.925
2026-03-12 15:31:25.949 | step 2 | route=IT_TicketPost | empId=36643 | query=IT_Ticket_Save_SPOC | queryMs=20.78
2026-03-12 15:31:25.951 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=26.00 | totalMs=26.00
2026-03-12 15:31:25.951 | step 1 | route=IT_TicketPost | empId=36643 | query called at=15:31:25.951
2026-03-12 15:31:25.953 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-12 15:31:25.954 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=2.46 | totalMs=2.46
2026-03-12 15:31:25.954 | step 1 | route=IT_TicketPost | empId=36643 | query called at=15:31:25.954
2026-03-12 15:31:25.955 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-12 15:31:25.956 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=1.52 | totalMs=1.52
2026-03-12 15:31:28.751 | step 1 | route=IT_Ticket | empId=36643 | query called at=15:31:28.751
2026-03-12 15:31:28.761 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-12 15:31:28.766 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-12 15:31:28.770 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-12 15:31:28.772 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-12 15:31:28.773 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-12 15:31:28.812 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=38.01
2026-03-12 15:31:28.812 | step 3 | route=IT_Ticket | empId=36643 | apiMs=61.08 | totalMs=61.08
2026-03-12 15:31:28.812 | step 1 | route=IT_Ticket | empId=36643 | query called at=15:31:28.812
2026-03-12 15:31:28.814 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-12 15:31:28.815 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-12 15:31:28.817 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 15:31:28.817 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.42 | totalMs=4.42
2026-03-12 15:31:49.134 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=15:31:49.134
2026-03-12 15:31:49.155 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=19.64
2026-03-12 15:31:49.155 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=20.67 | totalMs=20.67
2026-03-12 15:31:49.700 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:31:49.700
2026-03-12 15:31:53.017 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=15:31:53.017
2026-03-12 15:31:53.097 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=IT_Ticket_Update_SPOC | queryMs=78.98
2026-03-12 15:31:53.103 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=85.59 | totalMs=85.59
2026-03-12 15:31:53.106 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=15:31:53.106
2026-03-12 15:31:53.111 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-12 15:31:53.113 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-12 15:31:53.114 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-12 15:31:53.114 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=7.89 | totalMs=7.89
2026-03-12 15:31:55.150 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=15:31:55.150
2026-03-12 15:31:55.166 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=15.2
2026-03-12 15:31:55.169 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=19.06 | totalMs=19.06
2026-03-12 15:31:55.672 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:31:55.672
2026-03-12 15:33:29.954 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=15:33:29.954
2026-03-12 15:33:29.970 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=16.33
2026-03-12 15:33:29.971 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=17.29 | totalMs=17.29
2026-03-12 15:33:33.062 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:33:33.062
2026-03-12 15:33:41.587 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:33:41.587
2026-03-12 15:33:41.621 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=32.94
2026-03-12 15:33:41.626 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=38.89 | totalMs=38.89
2026-03-12 15:33:41.630 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:33:41.630
2026-03-12 15:33:41.634 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-12 15:33:41.636 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-12 15:33:41.637 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-12 15:33:41.637 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=7.80 | totalMs=7.80
2026-03-12 15:33:44.858 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=15:33:44.858
2026-03-12 15:33:51.534 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=6675.68
2026-03-12 15:33:51.535 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=6,676.63 | totalMs=6,676.63
2026-03-12 15:33:52.373 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:33:52.373
2026-03-12 15:34:15.831 | step 1 | route=IT_Ticket | empId=29476 | query called at=15:34:15.831
2026-03-12 15:34:15.842 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-12 15:34:15.848 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-12 15:34:15.852 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 15:34:15.857 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-12 15:34:15.859 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=1.59
2026-03-12 15:34:15.896 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=37.05
2026-03-12 15:34:15.896 | step 3 | route=IT_Ticket | empId=29476 | apiMs=65.34 | totalMs=65.34
2026-03-12 15:34:15.897 | step 1 | route=IT_Ticket | empId=29476 | query called at=15:34:15.897
2026-03-12 15:34:15.899 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-12 15:34:15.900 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-12 15:34:15.901 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-12 15:34:15.902 | step 3 | route=IT_Ticket | empId=29476 | apiMs=4.84 | totalMs=4.84
2026-03-12 15:34:24.000 | step 1 | route=IT_TicketPost | empId=34950 | query called at=15:34:24.000
2026-03-12 15:34:24.011 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-12 15:34:24.015 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=14.61 | totalMs=14.61
2026-03-12 15:34:24.029 | step 1 | route=IT_TicketPost | empId=34950 | query called at=15:34:24.029
2026-03-12 15:34:24.038 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=8.56
2026-03-12 15:34:24.040 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=10.91 | totalMs=10.91
2026-03-12 15:34:24.040 | step 1 | route=IT_TicketPost | empId=34950 | query called at=15:34:24.040
2026-03-12 15:34:24.042 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-12 15:34:24.042 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=2.35 | totalMs=2.35
2026-03-12 15:34:24.043 | step 1 | route=IT_TicketPost | empId=34950 | query called at=15:34:24.043
2026-03-12 15:34:24.044 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-12 15:34:24.045 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=1.96 | totalMs=1.96
2026-03-12 15:34:26.278 | step 1 | route=IT_Ticket_Report | empId=29476 | query called at=15:34:26.278
2026-03-12 15:34:26.448 | step 2 | route=IT_Ticket_Report | empId=29476 | query=kpi_it_ticket_report_page_proc | queryMs=166.37
2026-03-12 15:34:26.452 | step 3 | route=IT_Ticket_Report | empId=29476 | apiMs=173.84 | totalMs=173.84
2026-03-12 15:34:26.692 | step 1 | route=IT_Ticket | empId=34950 | query called at=15:34:26.692
2026-03-12 15:34:26.707 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=13.97
2026-03-12 15:34:26.715 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-12 15:34:26.724 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=8.29
2026-03-12 15:34:26.733 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-03-12 15:34:26.741 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=7.24
2026-03-12 15:34:26.774 | step 4 | route=pageRenderd | empId=29476 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:34:26.774
2026-03-12 15:34:26.797 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=56.14
2026-03-12 15:34:26.798 | step 3 | route=IT_Ticket | empId=34950 | apiMs=105.48 | totalMs=105.48
2026-03-12 15:34:26.798 | step 1 | route=IT_Ticket | empId=34950 | query called at=15:34:26.798
2026-03-12 15:34:26.806 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=7.47
2026-03-12 15:34:26.815 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-03-12 15:34:26.823 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-03-12 15:34:26.824 | step 3 | route=IT_Ticket | empId=34950 | apiMs=25.24 | totalMs=25.24
2026-03-12 15:36:52.651 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:36:52.651
2026-03-12 15:36:52.661 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-12 15:36:52.666 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-12 15:36:52.670 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-12 15:36:52.674 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-12 15:36:52.676 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-12 15:36:52.715 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=38.73
2026-03-12 15:36:52.715 | step 3 | route=IT_Ticket | empId=51863 | apiMs=64.53 | totalMs=64.53
2026-03-12 15:36:52.716 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:36:52.716
2026-03-12 15:36:52.717 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-12 15:36:52.718 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 15:36:52.720 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-12 15:36:52.720 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.36 | totalMs=4.36
2026-03-12 15:37:03.158 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=15:37:03.158
2026-03-12 15:37:03.372 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=213.44
2026-03-12 15:37:03.376 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=218.33 | totalMs=218.33
2026-03-12 15:37:26.042 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=15:37:26.042
2026-03-12 15:37:26.055 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=12.55
2026-03-12 15:37:26.055 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=13.40 | totalMs=13.40
2026-03-12 15:38:09.468 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:38:09.468
2026-03-12 15:38:09.516 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=47.52
2026-03-12 15:38:09.517 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=48.50 | totalMs=48.50
2026-03-12 15:38:09.892 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:38:09.892
2026-03-12 15:39:06.361 | step 1 | route=IT_TicketPost | empId=51863 | query called at=15:39:06.361
2026-03-12 15:39:06.372 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-12 15:39:06.372 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=11.09 | totalMs=11.09
2026-03-12 15:39:06.373 | step 1 | route=IT_TicketPost | empId=51863 | query called at=15:39:06.373
2026-03-12 15:39:06.427 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=53.38
2026-03-12 15:39:06.429 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=55.54 | totalMs=55.54
2026-03-12 15:39:06.429 | step 1 | route=IT_TicketPost | empId=51863 | query called at=15:39:06.429
2026-03-12 15:39:06.431 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-12 15:39:06.431 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=2.25 | totalMs=2.25
2026-03-12 15:39:09.362 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:39:09.362
2026-03-12 15:39:09.375 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=13.08
2026-03-12 15:39:09.380 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-12 15:39:09.385 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 15:39:09.387 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-12 15:39:09.388 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-12 15:39:09.426 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=37.93
2026-03-12 15:39:09.427 | step 3 | route=IT_Ticket | empId=51863 | apiMs=65.22 | totalMs=65.22
2026-03-12 15:39:09.427 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:39:09.427
2026-03-12 15:39:09.429 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-12 15:39:09.430 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-12 15:39:09.431 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-12 15:39:09.432 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.43 | totalMs=4.43
2026-03-12 16:04:58.362 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:04:58.362
2026-03-12 16:04:58.397 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=34.44
2026-03-12 16:04:58.403 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-12 16:04:58.408 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-12 16:04:58.412 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-12 16:04:58.435 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=22.07
2026-03-12 16:04:58.473 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=38.22
2026-03-12 16:04:58.474 | step 3 | route=IT_Ticket | empId=61350 | apiMs=111.14 | totalMs=111.14
2026-03-12 16:04:58.474 | step 1 | route=IT_Ticket | empId=61350 | query called at=16:04:58.474
2026-03-12 16:04:58.492 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=17.31
2026-03-12 16:04:58.493 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-12 16:04:58.495 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 16:04:58.495 | step 3 | route=IT_Ticket | empId=61350 | apiMs=20.83 | totalMs=20.83
2026-03-12 16:05:06.412 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=16:05:06.412
2026-03-12 16:05:06.470 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=57.4
2026-03-12 16:05:06.470 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.33 | totalMs=58.33
2026-03-12 16:05:10.171 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=16:05:10.171
2026-03-12 16:05:10.182 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-12 16:05:10.182 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=11.35 | totalMs=11.35
2026-03-12 16:08:48.008 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:08:48.008
2026-03-12 16:08:48.038 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=29.04
2026-03-12 16:08:48.043 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-12 16:08:48.047 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-12 16:08:48.052 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-12 16:08:48.081 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=28.74
2026-03-12 16:08:48.112 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=31.02
2026-03-12 16:08:48.113 | step 3 | route=IT_Ticket | empId=56407 | apiMs=104.25 | totalMs=104.25
2026-03-12 16:08:48.113 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:08:48.113
2026-03-12 16:08:48.135 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=21.98
2026-03-12 16:08:48.137 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-12 16:08:48.138 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-12 16:08:48.138 | step 3 | route=IT_Ticket | empId=56407 | apiMs=24.91 | totalMs=24.91
2026-03-12 16:09:00.417 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56407 | query called at=16:09:00.417
2026-03-12 16:09:00.639 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=220.55
2026-03-12 16:09:00.639 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56407 | apiMs=221.52 | totalMs=221.52
2026-03-12 16:09:02.673 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query called at=16:09:02.673
2026-03-12 16:09:02.688 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-12 16:09:02.691 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56407 | apiMs=17.73 | totalMs=17.73
2026-03-12 16:10:37.669 | step 1 | route=IT_TicketPost | empId=56407 | query called at=16:10:37.669
2026-03-12 16:10:37.679 | step 2 | route=IT_TicketPost | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-12 16:10:37.683 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=14.49 | totalMs=14.49
2026-03-12 16:10:37.687 | step 1 | route=IT_TicketPost | empId=56407 | query called at=16:10:37.687
2026-03-12 16:10:37.704 | step 2 | route=IT_TicketPost | empId=56407 | query=IT_Ticket_Save_SPOC | queryMs=14.38
2026-03-12 16:10:37.706 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=19.74 | totalMs=19.74
2026-03-12 16:10:37.707 | step 1 | route=IT_TicketPost | empId=56407 | query called at=16:10:37.707
2026-03-12 16:10:37.709 | step 2 | route=IT_TicketPost | empId=56407 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-12 16:10:37.709 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=2.21 | totalMs=2.21
2026-03-12 16:10:37.929 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:10:37.929
2026-03-12 16:10:37.940 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-12 16:10:37.941 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-12 16:10:37.943 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-12 16:10:37.944 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-12 16:10:37.946 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-12 16:10:37.997 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=50.67
2026-03-12 16:10:37.997 | step 3 | route=IT_Ticket | empId=56407 | apiMs=67.61 | totalMs=67.61
2026-03-12 16:10:37.997 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:10:37.997
2026-03-12 16:10:37.999 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.65
2026-03-12 16:10:38.001 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.72
2026-03-12 16:10:38.003 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-12 16:10:38.003 | step 3 | route=IT_Ticket | empId=56407 | apiMs=5.81 | totalMs=5.81
2026-03-12 16:11:17.034 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:11:17.034
2026-03-12 16:11:17.082 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=47.01
2026-03-12 16:11:17.082 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=47.97 | totalMs=47.97
2026-03-12 16:11:17.453 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:11:17.453
2026-03-12 16:11:21.877 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:11:21.877
2026-03-12 16:11:21.959 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=81.12
2026-03-12 16:11:21.966 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=88.26 | totalMs=88.26
2026-03-12 16:11:21.969 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:11:21.969
2026-03-12 16:11:21.977 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.34
2026-03-12 16:11:21.981 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.48
2026-03-12 16:11:21.984 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.58
2026-03-12 16:11:21.984 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=14.61 | totalMs=14.61
2026-03-12 16:11:22.205 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:11:22.205
2026-03-12 16:11:22.227 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=22.12
2026-03-12 16:11:22.228 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=22.91 | totalMs=22.91
2026-03-12 16:11:22.544 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:11:22.544
2026-03-12 16:13:08.684 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:13:08.684
2026-03-12 16:13:08.706 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=21.6
2026-03-12 16:13:08.706 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=22.57 | totalMs=22.57
2026-03-12 16:13:09.346 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:13:09.346
2026-03-12 16:14:36.308 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:14:36.308
2026-03-12 16:14:36.348 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=38.89
2026-03-12 16:14:36.369 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=8.78
2026-03-12 16:14:36.370 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=62.19 | totalMs=62.19
2026-03-12 16:14:36.371 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:14:36.371
2026-03-12 16:14:36.373 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-12 16:14:36.374 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-12 16:14:36.375 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-12 16:14:36.376 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.86 | totalMs=4.86
2026-03-12 16:14:39.979 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:14:39.979
2026-03-12 16:14:39.985 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.58
2026-03-12 16:14:39.997 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.08
2026-03-12 16:14:40.006 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.84
2026-03-12 16:14:40.009 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=30.10 | totalMs=30.10
2026-03-12 16:14:41.975 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:14:41.975
2026-03-12 16:14:42.037 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=61.45
2026-03-12 16:14:42.038 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=62.26 | totalMs=62.26
2026-03-12 16:14:42.406 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:14:42.406
2026-03-12 16:18:40.758 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:18:40.758
2026-03-12 16:18:40.825 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=66.56
2026-03-12 16:18:40.827 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-12 16:18:40.828 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-12 16:18:40.829 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-12 16:18:40.848 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=18.69
2026-03-12 16:18:40.885 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=36.79
2026-03-12 16:18:40.885 | step 3 | route=IT_Ticket | empId=41332 | apiMs=127.61 | totalMs=127.61
2026-03-12 16:18:40.886 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:18:40.886
2026-03-12 16:18:40.908 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=21.62
2026-03-12 16:18:40.909 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-12 16:18:40.910 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-12 16:18:40.911 | step 3 | route=IT_Ticket | empId=41332 | apiMs=24.57 | totalMs=24.57
2026-03-12 16:18:47.930 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=16:18:47.930
2026-03-12 16:18:48.287 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=357.01
2026-03-12 16:18:48.288 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=357.86 | totalMs=357.86
2026-03-12 16:18:50.279 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=16:18:50.279
2026-03-12 16:18:50.290 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-12 16:18:50.294 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=14.90 | totalMs=14.90
2026-03-12 16:19:22.799 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:19:22.799
2026-03-12 16:19:22.809 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-12 16:19:22.810 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=10.69 | totalMs=10.69
2026-03-12 16:19:22.810 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:19:22.810
2026-03-12 16:19:22.827 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=16.35
2026-03-12 16:19:22.829 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=18.68 | totalMs=18.68
2026-03-12 16:19:22.829 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:19:22.829
2026-03-12 16:19:22.831 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-12 16:19:22.831 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=1.99 | totalMs=1.99
2026-03-12 16:19:22.832 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:19:22.832
2026-03-12 16:19:22.833 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-12 16:19:22.833 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=1.32 | totalMs=1.32
2026-03-12 16:19:26.185 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:19:26.185
2026-03-12 16:19:26.206 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=20
2026-03-12 16:19:26.220 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-12 16:19:26.232 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=8.55
2026-03-12 16:19:26.246 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=13.61
2026-03-12 16:19:26.258 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=11.26
2026-03-12 16:19:26.290 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=31.92
2026-03-12 16:19:26.291 | step 3 | route=IT_Ticket | empId=41332 | apiMs=105.49 | totalMs=105.49
2026-03-12 16:19:26.291 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:19:26.291
2026-03-12 16:19:26.293 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-12 16:19:26.294 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-12 16:19:26.295 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-12 16:19:26.295 | step 3 | route=IT_Ticket | empId=41332 | apiMs=3.87 | totalMs=3.87
2026-03-12 16:21:15.553 | step 1 | route=IT_Ticket_Report | empId=40822 | query called at=16:21:15.553
2026-03-12 16:21:16.271 | step 2 | route=IT_Ticket_Report | empId=40822 | query=kpi_it_ticket_report_page_proc | queryMs=716.91
2026-03-12 16:21:16.271 | step 3 | route=IT_Ticket_Report | empId=40822 | apiMs=717.93 | totalMs=717.93
2026-03-12 16:21:16.730 | step 4 | route=pageRenderd | empId=40822 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:21:16.730
2026-03-12 16:33:12.952 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:33:12.952
2026-03-12 16:33:13.143 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=190.59
2026-03-12 16:33:13.147 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=195.31 | totalMs=195.31
2026-03-12 16:33:14.158 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:33:14.158
2026-03-12 16:33:20.447 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:33:20.447
2026-03-12 16:33:20.530 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=82.7
2026-03-12 16:33:20.543 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=95.40 | totalMs=95.40
2026-03-12 16:33:20.581 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51415, 16, Select * from fitSocks.dbo.Socks_Shu_First_lev('4524225863'), 1, 6, 51415, 2026-03-12).
2026-03-12 16:33:21.358 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:33:21.358
2026-03-12 16:33:21.411 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=52.36
2026-03-12 16:33:21.412 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=53.18 | totalMs=53.18
2026-03-12 16:33:22.554 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:33:22.554
2026-03-12 16:34:04.781 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:34:04.781
2026-03-12 16:34:04.815 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=33.81
2026-03-12 16:34:04.821 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-12 16:34:04.827 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-12 16:34:04.832 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 16:34:04.854 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=21.8
2026-03-12 16:34:04.893 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=38.52
2026-03-12 16:34:04.893 | step 3 | route=IT_Ticket | empId=51415 | apiMs=112.31 | totalMs=112.31
2026-03-12 16:34:04.894 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:34:04.894
2026-03-12 16:34:04.911 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=17.43
2026-03-12 16:34:04.913 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 16:34:04.914 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-12 16:34:04.914 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.75 | totalMs=20.75
2026-03-12 16:34:09.803 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:34:09.803
2026-03-12 16:34:09.858 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.68
2026-03-12 16:34:09.863 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.13 | totalMs=60.13
2026-03-12 16:34:12.675 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:34:12.675
2026-03-12 16:34:12.686 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-12 16:34:12.690 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.97 | totalMs=14.97
2026-03-12 16:34:37.533 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:34:37.533
2026-03-12 16:34:37.548 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.87
2026-03-12 16:34:37.548 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.69 | totalMs=15.69
2026-03-12 16:34:37.549 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:34:37.549
2026-03-12 16:34:37.594 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=45.21
2026-03-12 16:34:37.596 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=47.31 | totalMs=47.31
2026-03-12 16:34:37.596 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:34:37.596
2026-03-12 16:34:37.598 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-12 16:34:37.599 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.00 | totalMs=2.00
2026-03-12 16:34:37.599 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:34:37.599
2026-03-12 16:34:37.600 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-12 16:34:37.600 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.54 | totalMs=1.54
2026-03-12 16:34:41.067 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:34:41.067
2026-03-12 16:34:41.081 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-12 16:34:41.100 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.29
2026-03-12 16:34:41.102 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-12 16:34:41.103 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-12 16:34:41.104 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-12 16:34:41.211 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=106.45
2026-03-12 16:34:41.211 | step 3 | route=IT_Ticket | empId=51415 | apiMs=144.40 | totalMs=144.40
2026-03-12 16:34:41.212 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:34:41.212
2026-03-12 16:34:41.223 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=10.88
2026-03-12 16:34:41.224 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-12 16:34:41.225 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-12 16:34:41.226 | step 3 | route=IT_Ticket | empId=51415 | apiMs=13.84 | totalMs=13.84
2026-03-12 16:35:00.732 | step 1 | route=IT_Ticket | empId=58334 | query called at=16:35:00.732
2026-03-12 16:35:00.788 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=55.88
2026-03-12 16:35:00.792 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=3.37
2026-03-12 16:35:00.795 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=2.51
2026-03-12 16:35:00.798 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=2.63
2026-03-12 16:35:00.801 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=2.9
2026-03-12 16:35:00.837 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=35.04
2026-03-12 16:35:00.837 | step 3 | route=IT_Ticket | empId=58334 | apiMs=104.98 | totalMs=104.98
2026-03-12 16:35:00.837 | step 1 | route=IT_Ticket | empId=58334 | query called at=16:35:00.837
2026-03-12 16:35:00.839 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-12 16:35:00.840 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-12 16:35:00.841 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-12 16:35:00.842 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.41 | totalMs=4.41
2026-03-12 16:35:05.024 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:35:05.024
2026-03-12 16:35:05.052 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=27.93
2026-03-12 16:35:05.053 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=28.87 | totalMs=28.87
2026-03-12 16:35:05.823 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:05.823
2026-03-12 16:35:08.943 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:35:08.943
2026-03-12 16:35:08.968 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=24.65
2026-03-12 16:35:08.974 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=30.84 | totalMs=30.84
2026-03-12 16:35:08.977 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:35:08.977
2026-03-12 16:35:08.983 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-12 16:35:08.984 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-12 16:35:08.986 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-12 16:35:08.986 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.97 | totalMs=8.97
2026-03-12 16:35:12.372 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:35:12.372
2026-03-12 16:35:12.402 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.07
2026-03-12 16:35:12.406 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.98 | totalMs=33.98
2026-03-12 16:35:13.245 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:13.245
2026-03-12 16:35:34.388 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=16:35:34.388
2026-03-12 16:35:34.747 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=358.43
2026-03-12 16:35:34.747 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=359.32 | totalMs=359.32
2026-03-12 16:35:38.757 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=16:35:38.757
2026-03-12 16:35:38.769 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-12 16:35:38.773 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=15.51 | totalMs=15.51
2026-03-12 16:37:36.196 | step 1 | route=IT_TicketPost | empId=58334 | query called at=16:37:36.196
2026-03-12 16:37:36.224 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=27.47
2026-03-12 16:37:36.228 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=32.14 | totalMs=32.14
2026-03-12 16:37:36.232 | step 1 | route=IT_TicketPost | empId=58334 | query called at=16:37:36.232
2026-03-12 16:37:36.256 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=20.77
2026-03-12 16:37:36.260 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=27.97 | totalMs=27.97
2026-03-12 16:37:36.260 | step 1 | route=IT_TicketPost | empId=58334 | query called at=16:37:36.260
2026-03-12 16:37:36.280 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.27
2026-03-12 16:37:36.280 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=20.08 | totalMs=20.08
2026-03-12 16:37:36.280 | step 1 | route=IT_TicketPost | empId=58334 | query called at=16:37:36.280
2026-03-12 16:37:36.282 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-12 16:37:36.282 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=1.42 | totalMs=1.42
2026-03-12 16:37:36.533 | step 1 | route=IT_Ticket | empId=58334 | query called at=16:37:36.533
2026-03-12 16:37:36.543 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.13
2026-03-12 16:37:36.544 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-12 16:37:36.546 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-12 16:37:36.547 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-12 16:37:36.565 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=17.75
2026-03-12 16:37:36.602 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=36.39
2026-03-12 16:37:36.602 | step 3 | route=IT_Ticket | empId=58334 | apiMs=68.82 | totalMs=68.82
2026-03-12 16:37:36.602 | step 1 | route=IT_Ticket | empId=58334 | query called at=16:37:36.602
2026-03-12 16:37:36.621 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=17.99
2026-03-12 16:37:36.622 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 16:37:36.623 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-12 16:37:36.624 | step 3 | route=IT_Ticket | empId=58334 | apiMs=21.15 | totalMs=21.15
2026-03-12 16:37:51.989 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:37:51.989
2026-03-12 16:37:52.055 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=65.95
2026-03-12 16:37:52.060 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=70.88 | totalMs=70.88
2026-03-12 16:37:56.382 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:37:56.382
2026-03-12 16:37:56.415 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=28.81
2026-03-12 16:37:56.420 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=37.45 | totalMs=37.45
2026-03-12 16:38:05.154 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:38:05.154
2026-03-12 16:38:05.164 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-12 16:38:05.164 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.53 | totalMs=10.53
2026-03-12 16:38:05.165 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:38:05.165
2026-03-12 16:38:05.197 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=31.39
2026-03-12 16:38:05.199 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=33.98 | totalMs=33.98
2026-03-12 16:38:05.199 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:38:05.199
2026-03-12 16:38:05.201 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-12 16:38:05.201 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.83 | totalMs=1.83
2026-03-12 16:38:05.201 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:38:05.201
2026-03-12 16:38:05.203 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-12 16:38:05.203 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.48 | totalMs=1.48
2026-03-12 16:38:05.791 | step 1 | route=IT_Ticket | empId=58334 | query called at=16:38:05.791
2026-03-12 16:38:05.820 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=25.02
2026-03-12 16:38:05.825 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-12 16:38:05.830 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 16:38:05.834 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-12 16:38:05.836 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-12 16:38:05.871 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=35.07
2026-03-12 16:38:05.872 | step 3 | route=IT_Ticket | empId=58334 | apiMs=80.54 | totalMs=80.54
2026-03-12 16:38:05.872 | step 1 | route=IT_Ticket | empId=58334 | query called at=16:38:05.872
2026-03-12 16:38:05.873 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-12 16:38:05.875 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-12 16:38:05.876 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-12 16:38:05.877 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.83 | totalMs=4.83
2026-03-12 16:38:10.148 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:38:10.148
2026-03-12 16:38:10.162 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-12 16:38:10.166 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 16:38:10.167 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-12 16:38:10.169 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-12 16:38:10.170 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-12 16:38:10.227 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=56.85
2026-03-12 16:38:10.228 | step 3 | route=IT_Ticket | empId=51415 | apiMs=79.13 | totalMs=79.13
2026-03-12 16:38:10.228 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:38:10.228
2026-03-12 16:38:10.229 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-12 16:38:10.230 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-03-12 16:38:10.232 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-12 16:38:10.232 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.85 | totalMs=3.85
2026-03-12 16:38:14.332 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:38:14.332
2026-03-12 16:38:14.392 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.49
2026-03-12 16:38:14.395 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=63.18 | totalMs=63.18
2026-03-12 16:38:14.944 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:38:14.944
2026-03-12 16:38:18.672 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:38:18.672
2026-03-12 16:38:18.740 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=63.54
2026-03-12 16:38:18.744 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=72.13 | totalMs=72.13
2026-03-12 16:38:18.745 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:38:18.745
2026-03-12 16:38:18.747 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-12 16:38:18.748 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-12 16:38:18.750 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-12 16:38:18.750 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.30 | totalMs=5.30
2026-03-12 16:38:21.793 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:38:21.793
2026-03-12 16:38:21.823 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=26.43
2026-03-12 16:38:21.826 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.34 | totalMs=33.34
2026-03-12 16:38:22.363 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:38:22.363
2026-03-12 16:40:24.410 | step 1 | route=IT_Ticket | empId=56156 | query called at=16:40:24.410
2026-03-12 16:40:24.421 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-12 16:40:24.422 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-12 16:40:24.424 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-12 16:40:24.426 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-12 16:40:24.427 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-12 16:40:24.461 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=33.46
2026-03-12 16:40:24.461 | step 3 | route=IT_Ticket | empId=56156 | apiMs=51.72 | totalMs=51.72
2026-03-12 16:40:24.462 | step 1 | route=IT_Ticket | empId=56156 | query called at=16:40:24.462
2026-03-12 16:40:24.463 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-12 16:40:24.465 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-12 16:40:24.466 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-12 16:40:24.466 | step 3 | route=IT_Ticket | empId=56156 | apiMs=4.50 | totalMs=4.50
2026-03-12 16:40:59.335 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56156 | query called at=16:40:59.335
2026-03-12 16:40:59.617 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=281.17
2026-03-12 16:40:59.617 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56156 | apiMs=282.18 | totalMs=282.18
2026-03-12 16:41:00.816 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query called at=16:41:00.816
2026-03-12 16:41:00.835 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=18.46
2026-03-12 16:41:00.839 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56156 | apiMs=22.91 | totalMs=22.91
2026-03-12 16:42:43.715 | step 1 | route=IT_TicketPost | empId=56156 | query called at=16:42:43.715
2026-03-12 16:42:43.726 | step 2 | route=IT_TicketPost | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-12 16:42:43.730 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=15.33 | totalMs=15.33
2026-03-12 16:42:43.733 | step 1 | route=IT_TicketPost | empId=56156 | query called at=16:42:43.733
2026-03-12 16:42:43.747 | step 2 | route=IT_TicketPost | empId=56156 | query=IT_Ticket_Save_SPOC | queryMs=10.8
2026-03-12 16:42:43.756 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=22.49 | totalMs=22.49
2026-03-12 16:42:43.756 | step 1 | route=IT_TicketPost | empId=56156 | query called at=16:42:43.756
2026-03-12 16:42:43.758 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-12 16:42:43.759 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=2.44 | totalMs=2.44
2026-03-12 16:42:43.759 | step 1 | route=IT_TicketPost | empId=56156 | query called at=16:42:43.759
2026-03-12 16:42:43.760 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-12 16:42:43.761 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=1.66 | totalMs=1.66
2026-03-12 16:42:43.980 | step 1 | route=IT_Ticket | empId=56156 | query called at=16:42:43.980
2026-03-12 16:42:44.017 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=36.04
2026-03-12 16:42:44.055 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=38.01
2026-03-12 16:42:44.096 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=40.39
2026-03-12 16:42:44.107 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-12 16:42:44.108 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-12 16:42:44.142 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=33.45
2026-03-12 16:42:44.142 | step 3 | route=IT_Ticket | empId=56156 | apiMs=162.16 | totalMs=162.16
2026-03-12 16:42:44.143 | step 1 | route=IT_Ticket | empId=56156 | query called at=16:42:44.143
2026-03-12 16:42:44.145 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-12 16:42:44.146 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-12 16:42:44.147 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-12 16:42:44.148 | step 3 | route=IT_Ticket | empId=56156 | apiMs=4.84 | totalMs=4.84
2026-03-12 16:47:17.867 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=16:47:17.867
2026-03-12 16:47:17.915 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=48.13
2026-03-12 16:47:17.915 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=48.95 | totalMs=48.95
2026-03-12 16:47:18.289 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:47:18.289
2026-03-12 16:47:33.702 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:47:33.702
2026-03-12 16:47:33.735 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=33.19
2026-03-12 16:47:33.740 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-12 16:47:33.745 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-12 16:47:33.749 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-12 16:47:33.772 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=22.84
2026-03-12 16:47:33.812 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=39.28
2026-03-12 16:47:33.812 | step 3 | route=IT_Ticket | empId=51415 | apiMs=110.55 | totalMs=110.55
2026-03-12 16:47:33.813 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:47:33.813
2026-03-12 16:47:33.831 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=18.01
2026-03-12 16:47:33.832 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-12 16:47:33.834 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 16:47:33.834 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.38 | totalMs=21.38
2026-03-12 16:47:41.462 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:47:41.462
2026-03-12 16:47:41.727 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=264.76
2026-03-12 16:47:41.731 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=268.50 | totalMs=268.50
2026-03-12 16:47:42.163 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:47:42.163
2026-03-12 16:47:44.026 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=16:47:44.026
2026-03-12 16:47:44.057 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=30.61
2026-03-12 16:47:44.061 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=34.89 | totalMs=34.89
2026-03-12 16:47:44.409 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:47:44.409
2026-03-12 16:47:47.943 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:47:47.943
2026-03-12 16:47:47.975 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.78
2026-03-12 16:47:47.979 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=36.04 | totalMs=36.04
2026-03-12 16:47:50.568 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:47:50.568
2026-03-12 16:47:50.579 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-12 16:47:50.583 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.92 | totalMs=14.92
2026-03-12 16:48:12.941 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:48:12.941
2026-03-12 16:48:12.951 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-12 16:48:12.952 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.77 | totalMs=10.77
2026-03-12 16:48:12.952 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:48:12.952
2026-03-12 16:48:12.981 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=28.12
2026-03-12 16:48:12.983 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=30.75 | totalMs=30.75
2026-03-12 16:48:12.983 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:48:12.983
2026-03-12 16:48:13.000 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.85
2026-03-12 16:48:13.000 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.58 | totalMs=16.58
2026-03-12 16:48:13.000 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:48:13.000
2026-03-12 16:48:13.002 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-12 16:48:13.002 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.55 | totalMs=1.55
2026-03-12 16:48:17.279 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:48:17.279
2026-03-12 16:48:17.290 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-12 16:48:17.295 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-12 16:48:17.300 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-12 16:48:17.305 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-12 16:48:17.307 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-12 16:48:17.353 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=45.39
2026-03-12 16:48:17.353 | step 3 | route=IT_Ticket | empId=51415 | apiMs=73.60 | totalMs=73.60
2026-03-12 16:48:17.353 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:48:17.353
2026-03-12 16:48:17.388 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=34.29
2026-03-12 16:48:17.427 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=38.63
2026-03-12 16:48:17.469 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=41.79
2026-03-12 16:48:17.470 | step 3 | route=IT_Ticket | empId=51415 | apiMs=116.33 | totalMs=116.33
2026-03-12 16:48:23.425 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:48:23.425
2026-03-12 16:48:23.937 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=511.99
2026-03-12 16:48:23.942 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=516.99 | totalMs=516.99
2026-03-12 16:48:24.487 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:48:24.487
2026-03-12 16:48:29.356 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:48:29.356
2026-03-12 16:48:29.408 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=51.46
2026-03-12 16:48:29.424 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=68.36 | totalMs=68.36
2026-03-12 16:48:29.428 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:48:29.428
2026-03-12 16:48:29.437 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.35
2026-03-12 16:48:29.446 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-03-12 16:48:29.454 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.13
2026-03-12 16:48:29.454 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=26.91 | totalMs=26.91
2026-03-12 16:48:34.801 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:48:34.801
2026-03-12 16:48:35.075 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=273.76
2026-03-12 16:48:35.078 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=277.69 | totalMs=277.69
2026-03-12 16:48:35.685 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:48:35.685
2026-03-12 16:50:01.782 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:50:01.782
2026-03-12 16:50:01.861 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=77.63
2026-03-12 16:50:01.864 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=81.63 | totalMs=81.63
2026-03-12 16:50:05.208 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:50:05.208
2026-03-12 16:50:05.223 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-03-12 16:50:05.227 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.23 | totalMs=18.23
2026-03-12 16:50:13.328 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:50:13.328
2026-03-12 16:50:13.340 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.38
2026-03-12 16:50:13.344 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.69 | totalMs=15.69
2026-03-12 16:50:13.347 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:50:13.347
2026-03-12 16:50:13.369 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=19.1
2026-03-12 16:50:13.371 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=24.12 | totalMs=24.12
2026-03-12 16:50:13.372 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:50:13.372
2026-03-12 16:50:13.400 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.33
2026-03-12 16:50:13.401 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.18 | totalMs=29.18
2026-03-12 16:50:13.401 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:50:13.401
2026-03-12 16:50:13.403 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-12 16:50:13.403 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.64 | totalMs=1.64
2026-03-12 16:50:15.490 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:50:15.490
2026-03-12 16:50:15.500 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.15
2026-03-12 16:50:15.504 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 16:50:15.509 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-12 16:50:15.510 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-12 16:50:15.525 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=14.34
2026-03-12 16:50:15.550 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=25.12
2026-03-12 16:50:15.550 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.04 | totalMs=60.04
2026-03-12 16:50:15.551 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:50:15.551
2026-03-12 16:50:15.564 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=13.06
2026-03-12 16:50:15.565 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-12 16:50:15.567 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-12 16:50:15.567 | step 3 | route=IT_Ticket | empId=51415 | apiMs=16.16 | totalMs=16.16
2026-03-12 16:50:18.620 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:50:18.620
2026-03-12 16:50:18.741 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=119.76
2026-03-12 16:50:18.744 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=124.14 | totalMs=124.14
2026-03-12 16:50:19.218 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:50:19.218
2026-03-12 16:50:22.764 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:50:22.764
2026-03-12 16:50:22.792 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=27.41
2026-03-12 16:50:22.798 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=33.98 | totalMs=33.98
2026-03-12 16:50:22.802 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:50:22.802
2026-03-12 16:50:22.807 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-12 16:50:22.808 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-12 16:50:22.810 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-12 16:50:22.810 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.06 | totalMs=8.06
2026-03-12 16:50:27.751 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:50:27.751
2026-03-12 16:50:27.782 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.8
2026-03-12 16:50:27.787 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.34 | totalMs=36.34
2026-03-12 16:50:28.168 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:50:28.168
2026-03-12 16:53:09.804 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:53:09.804
2026-03-12 16:53:09.863 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=58.01
2026-03-12 16:53:09.866 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=62.54 | totalMs=62.54
2026-03-12 16:53:23.996 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:53:23.996
2026-03-12 16:53:24.013 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.75
2026-03-12 16:53:24.017 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.83 | totalMs=20.83
2026-03-12 16:53:24.921 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:53:24.921
2026-03-12 16:53:24.934 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-12 16:53:24.938 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.45 | totalMs=16.45
2026-03-12 16:53:25.648 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:53:25.648
2026-03-12 16:53:25.659 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-12 16:53:25.659 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=10.94 | totalMs=10.94
2026-03-12 16:53:34.770 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:53:34.770
2026-03-12 16:53:34.781 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-12 16:53:34.781 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.15 | totalMs=11.15
2026-03-12 16:53:34.782 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:53:34.782
2026-03-12 16:53:34.791 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=8.75
2026-03-12 16:53:34.799 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.08 | totalMs=17.08
2026-03-12 16:53:34.799 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:53:34.799
2026-03-12 16:53:34.801 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-12 16:53:34.802 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.41 | totalMs=2.41
2026-03-12 16:53:34.802 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:53:34.802
2026-03-12 16:53:34.803 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-12 16:53:34.804 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.61 | totalMs=1.61
2026-03-12 16:53:38.474 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:53:38.474
2026-03-12 16:53:38.488 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-12 16:53:38.493 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 16:53:38.494 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-12 16:53:38.495 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-12 16:53:38.509 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=13.83
2026-03-12 16:53:38.532 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=22.14
2026-03-12 16:53:38.533 | step 3 | route=IT_Ticket | empId=51415 | apiMs=58.25 | totalMs=58.25
2026-03-12 16:53:38.533 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:53:38.533
2026-03-12 16:53:38.549 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=15.4
2026-03-12 16:53:38.551 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-12 16:53:38.553 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.78
2026-03-12 16:53:38.553 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.21 | totalMs=20.21
2026-03-12 16:53:39.070 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:53:39.070
2026-03-12 16:53:39.162 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=86.87
2026-03-12 16:53:39.166 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=95.52 | totalMs=95.52
2026-03-12 16:53:39.543 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:53:39.543
2026-03-12 16:53:47.729 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:53:47.729
2026-03-12 16:53:47.758 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=29.1
2026-03-12 16:53:47.774 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=45.51 | totalMs=45.51
2026-03-12 16:53:47.775 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:53:47.775
2026-03-12 16:53:47.776 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-12 16:53:47.777 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-12 16:53:47.779 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-12 16:53:47.779 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.05 | totalMs=4.05
2026-03-12 16:53:51.008 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:53:51.008
2026-03-12 16:53:51.033 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=24.92
2026-03-12 16:53:51.037 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=29.26 | totalMs=29.26
2026-03-12 16:53:53.084 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:53:53.084
2026-03-12 17:15:17.781 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=17:15:17.781
2026-03-12 17:15:17.841 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=58.23
2026-03-12 17:15:17.849 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=67.46 | totalMs=67.46
2026-03-12 17:15:17.853 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=17:15:17.853
2026-03-12 17:15:17.859 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2
2026-03-12 17:15:17.861 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-12 17:15:17.862 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-12 17:15:17.863 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=9.14 | totalMs=9.14
2026-03-12 17:15:21.447 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=17:15:21.447
2026-03-12 17:15:21.493 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=46.26
2026-03-12 17:15:21.497 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=50.83 | totalMs=50.83
2026-03-12 17:15:21.865 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:15:21.865
2026-03-12 17:24:30.393 | step 1 | route=IT_Ticket_Report | empId=46985 | query called at=17:24:30.393
2026-03-12 17:24:30.721 | step 2 | route=IT_Ticket_Report | empId=46985 | query=kpi_it_ticket_report_page_proc | queryMs=326.67
2026-03-12 17:24:30.724 | step 3 | route=IT_Ticket_Report | empId=46985 | apiMs=330.93 | totalMs=330.93
2026-03-12 17:24:31.529 | step 4 | route=pageRenderd | empId=46985 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:24:31.529
2026-03-12 17:25:29.000 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:25:29.000
2026-03-12 17:25:29.034 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=33.92
2026-03-12 17:25:29.036 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-12 17:25:29.037 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 17:25:29.039 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 17:25:29.061 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=21.67
2026-03-12 17:25:29.100 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=38.57
2026-03-12 17:25:29.100 | step 3 | route=IT_Ticket | empId=59261 | apiMs=100.61 | totalMs=100.61
2026-03-12 17:25:29.101 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:25:29.101
2026-03-12 17:25:29.141 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=40.5
2026-03-12 17:25:29.143 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-12 17:25:29.144 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-12 17:25:29.144 | step 3 | route=IT_Ticket | empId=59261 | apiMs=43.88 | totalMs=43.88
2026-03-12 17:25:34.295 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:25:34.295
2026-03-12 17:25:34.673 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=376.71
2026-03-12 17:25:34.677 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=381.21 | totalMs=381.21
2026-03-12 17:25:35.774 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:25:35.774
2026-03-12 17:25:35.785 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-12 17:25:35.789 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=14.96 | totalMs=14.96
2026-03-12 17:26:25.313 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:26:25.313
2026-03-12 17:26:25.324 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-12 17:26:25.330 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=17.21 | totalMs=17.21
2026-03-12 17:26:25.333 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:26:25.333
2026-03-12 17:26:25.363 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=26.03
2026-03-12 17:26:25.365 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=31.78 | totalMs=31.78
2026-03-12 17:26:25.365 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:26:25.365
2026-03-12 17:26:25.367 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-12 17:26:25.367 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.08 | totalMs=2.08
2026-03-12 17:26:25.368 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:26:25.368
2026-03-12 17:26:25.369 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-12 17:26:25.369 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.40 | totalMs=1.40
2026-03-12 17:26:25.592 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:26:25.592
2026-03-12 17:26:25.602 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-03-12 17:26:25.603 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-12 17:26:25.605 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-12 17:26:25.606 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-12 17:26:25.607 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-12 17:26:25.631 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=23.51
2026-03-12 17:26:25.632 | step 3 | route=IT_Ticket | empId=59261 | apiMs=39.84 | totalMs=39.84
2026-03-12 17:26:25.632 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:26:25.632
2026-03-12 17:26:25.633 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 17:26:25.635 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-12 17:26:25.636 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-12 17:26:25.636 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.03 | totalMs=4.03
2026-03-12 17:37:45.936 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:37:45.936
2026-03-12 17:37:45.986 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=48.7
2026-03-12 17:37:45.998 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.43
2026-03-12 17:37:46.006 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=4.84
2026-03-12 17:37:46.014 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=5.14
2026-03-12 17:37:46.048 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=32.98
2026-03-12 17:37:46.108 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=59.61
2026-03-12 17:37:46.108 | step 3 | route=IT_Ticket | empId=46985 | apiMs=171.68 | totalMs=171.68
2026-03-12 17:37:46.109 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:37:46.109
2026-03-12 17:37:46.134 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=25.28
2026-03-12 17:37:46.143 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-03-12 17:37:46.144 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-12 17:37:46.144 | step 3 | route=IT_Ticket | empId=46985 | apiMs=35.37 | totalMs=35.37
2026-03-12 17:38:21.432 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=17:38:21.432
2026-03-12 17:38:21.486 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=53.33
2026-03-12 17:38:21.489 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=57.75 | totalMs=57.75
2026-03-12 17:38:22.862 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=17:38:22.862
2026-03-12 17:38:22.872 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-12 17:38:22.876 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=14.55 | totalMs=14.55
2026-03-12 17:39:23.499 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:39:23.499
2026-03-12 17:39:23.510 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-03-12 17:39:23.514 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=15.58 | totalMs=15.58
2026-03-12 17:39:23.518 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:39:23.518
2026-03-12 17:39:23.547 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=24.75
2026-03-12 17:39:23.551 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=32.67 | totalMs=32.67
2026-03-12 17:39:23.551 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:39:23.551
2026-03-12 17:39:23.580 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.11
2026-03-12 17:39:23.580 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=29.03 | totalMs=29.03
2026-03-12 17:39:23.808 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:39:23.808
2026-03-12 17:39:23.819 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-12 17:39:23.820 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-12 17:39:23.822 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-12 17:39:23.823 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-12 17:39:23.825 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.64
2026-03-12 17:39:23.868 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=42.05
2026-03-12 17:39:23.868 | step 3 | route=IT_Ticket | empId=46985 | apiMs=60.41 | totalMs=60.41
2026-03-12 17:39:23.868 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:39:23.868
2026-03-12 17:39:23.870 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-12 17:39:23.871 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-12 17:39:23.873 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-12 17:39:23.873 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.62 | totalMs=4.62
2026-03-12 17:43:09.844 | step 1 | route=IT_Ticket | empId=59988 | query called at=17:43:09.844
2026-03-12 17:43:09.855 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-12 17:43:09.857 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-12 17:43:09.859 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-12 17:43:09.860 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-12 17:43:09.862 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-12 17:43:09.899 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=36.87
2026-03-12 17:43:09.900 | step 3 | route=IT_Ticket | empId=59988 | apiMs=55.21 | totalMs=55.21
2026-03-12 17:43:09.900 | step 1 | route=IT_Ticket | empId=59988 | query called at=17:43:09.900
2026-03-12 17:43:09.902 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-12 17:43:09.903 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 17:43:09.905 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-12 17:43:09.905 | step 3 | route=IT_Ticket | empId=59988 | apiMs=4.91 | totalMs=4.91
2026-03-12 17:44:04.519 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59988 | query called at=17:44:04.519
2026-03-12 17:44:04.747 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=227.47
2026-03-12 17:44:04.748 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59988 | apiMs=228.42 | totalMs=228.42
2026-03-12 17:44:07.960 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=17:44:07.960
2026-03-12 17:44:07.972 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=11.24
2026-03-12 17:44:07.976 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=15.96 | totalMs=15.96
2026-03-12 17:47:04.220 | step 1 | route=IT_TicketPost | empId=59988 | query called at=17:47:04.220
2026-03-12 17:47:04.231 | step 2 | route=IT_TicketPost | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-12 17:47:04.235 | step 3 | route=IT_TicketPost | empId=59988 | apiMs=14.78 | totalMs=14.78
2026-03-12 17:47:04.238 | step 1 | route=IT_TicketPost | empId=59988 | query called at=17:47:04.238
2026-03-12 17:47:04.252 | step 2 | route=IT_TicketPost | empId=59988 | query=IT_Ticket_Save_SPOC | queryMs=10.99
2026-03-12 17:47:04.254 | step 3 | route=IT_TicketPost | empId=59988 | apiMs=16.21 | totalMs=16.21
2026-03-12 17:47:04.255 | step 1 | route=IT_TicketPost | empId=59988 | query called at=17:47:04.255
2026-03-12 17:47:04.257 | step 2 | route=IT_TicketPost | empId=59988 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-12 17:47:04.257 | step 3 | route=IT_TicketPost | empId=59988 | apiMs=2.28 | totalMs=2.28
2026-03-12 17:47:04.257 | step 1 | route=IT_TicketPost | empId=59988 | query called at=17:47:04.257
2026-03-12 17:47:04.259 | step 2 | route=IT_TicketPost | empId=59988 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-12 17:47:04.259 | step 3 | route=IT_TicketPost | empId=59988 | apiMs=1.67 | totalMs=1.67
2026-03-12 17:47:07.324 | step 1 | route=IT_Ticket | empId=59988 | query called at=17:47:07.324
2026-03-12 17:47:07.335 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-12 17:47:07.340 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-12 17:47:07.345 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-12 17:47:07.346 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-12 17:47:07.348 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=1.64
2026-03-12 17:47:07.387 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=38.2
2026-03-12 17:47:07.387 | step 3 | route=IT_Ticket | empId=59988 | apiMs=63.24 | totalMs=63.24
2026-03-12 17:47:07.388 | step 1 | route=IT_Ticket | empId=59988 | query called at=17:47:07.388
2026-03-12 17:47:07.389 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-12 17:47:07.391 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-12 17:47:07.392 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-12 17:47:07.393 | step 3 | route=IT_Ticket | empId=59988 | apiMs=4.97 | totalMs=4.97
2026-03-12 17:47:57.640 | step 1 | route=IT_Ticket | empId=21996 | query called at=17:47:57.640
2026-03-12 17:47:57.651 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-12 17:47:57.655 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-12 17:47:57.660 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-12 17:47:57.664 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-12 17:47:57.666 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-12 17:47:57.745 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=79.05
2026-03-12 17:47:57.746 | step 3 | route=IT_Ticket | empId=21996 | apiMs=105.82 | totalMs=105.82
2026-03-12 17:47:57.746 | step 1 | route=IT_Ticket | empId=21996 | query called at=17:47:57.746
2026-03-12 17:47:57.777 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=30.15
2026-03-12 17:47:57.820 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=42.77
2026-03-12 17:47:57.845 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=25.5
2026-03-12 17:47:57.846 | step 3 | route=IT_Ticket | empId=21996 | apiMs=99.83 | totalMs=99.83
2026-03-12 17:48:02.119 | step 5 | route=dashboard | empId=AST0057 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-12 17:48:16.351 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21996 | query called at=17:48:16.351
2026-03-12 17:48:16.716 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=364.6
2026-03-12 17:48:16.719 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21996 | apiMs=368.43 | totalMs=368.43
2026-03-12 17:48:18.069 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21996 | query called at=17:48:18.069
2026-03-12 17:48:18.080 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=10.88
2026-03-12 17:48:18.083 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21996 | apiMs=14.69 | totalMs=14.69
2026-03-12 17:50:24.821 | step 1 | route=IT_TicketPost | empId=21996 | query called at=17:50:24.821
2026-03-12 17:50:24.838 | step 2 | route=IT_TicketPost | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=16.06
2026-03-12 17:50:24.839 | step 3 | route=IT_TicketPost | empId=21996 | apiMs=17.14 | totalMs=17.14
2026-03-12 17:50:24.839 | step 1 | route=IT_TicketPost | empId=21996 | query called at=17:50:24.839
2026-03-12 17:50:24.851 | step 2 | route=IT_TicketPost | empId=21996 | query=IT_Ticket_Save_SPOC | queryMs=11.1
2026-03-12 17:50:24.852 | step 3 | route=IT_TicketPost | empId=21996 | apiMs=13.28 | totalMs=13.28
2026-03-12 17:50:24.853 | step 1 | route=IT_TicketPost | empId=21996 | query called at=17:50:24.853
2026-03-12 17:50:24.855 | step 2 | route=IT_TicketPost | empId=21996 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-12 17:50:24.855 | step 3 | route=IT_TicketPost | empId=21996 | apiMs=2.18 | totalMs=2.18
2026-03-12 17:50:27.661 | step 1 | route=IT_Ticket | empId=21996 | query called at=17:50:27.661
2026-03-12 17:50:27.671 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-12 17:50:27.676 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-12 17:50:27.681 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-12 17:50:27.682 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-12 17:50:27.684 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-12 17:50:27.770 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=85.76
2026-03-12 17:50:27.770 | step 3 | route=IT_Ticket | empId=21996 | apiMs=109.59 | totalMs=109.59
2026-03-12 17:50:27.771 | step 1 | route=IT_Ticket | empId=21996 | query called at=17:50:27.771
2026-03-12 17:50:27.820 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=48.65
2026-03-12 17:50:27.857 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=36.99
2026-03-12 17:50:27.858 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-12 17:50:27.859 | step 3 | route=IT_Ticket | empId=21996 | apiMs=88.19 | totalMs=88.19
2026-03-12 17:56:37.045 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=17:56:37.045
2026-03-12 17:56:37.094 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=48.46
2026-03-12 17:56:37.098 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=52.91 | totalMs=52.91
2026-03-12 17:56:37.592 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:56:37.592
2026-03-12 17:56:42.918 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:56:42.918
2026-03-12 17:56:42.940 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=22.01
2026-03-12 17:56:42.945 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=27.55 | totalMs=27.55
2026-03-12 17:56:42.948 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:56:42.948
2026-03-12 17:56:42.976 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.34
2026-03-12 17:56:42.977 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-12 17:56:42.978 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-12 17:56:42.979 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=30.23 | totalMs=30.23
2026-03-12 17:56:43.203 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=17:56:43.203
2026-03-12 17:56:43.224 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=20.07
2026-03-12 17:56:43.224 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=20.85 | totalMs=20.85
2026-03-12 17:56:43.518 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:56:43.518
2026-03-12 18:05:51.266 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:05:51.266
2026-03-12 18:05:51.305 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=38.42
2026-03-12 18:05:51.307 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.81
2026-03-12 18:05:51.309 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-12 18:05:51.310 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-12 18:05:51.340 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=30.09
2026-03-12 18:05:51.386 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=45.26
2026-03-12 18:05:51.386 | step 3 | route=IT_Ticket | empId=61350 | apiMs=120.30 | totalMs=120.30
2026-03-12 18:05:51.387 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:05:51.387
2026-03-12 18:05:51.408 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=20.75
2026-03-12 18:05:51.409 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-12 18:05:51.411 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 18:05:51.411 | step 3 | route=IT_Ticket | empId=61350 | apiMs=24.17 | totalMs=24.17
2026-03-12 18:05:58.123 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:05:58.123
2026-03-12 18:05:58.178 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.64
2026-03-12 18:05:58.179 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=55.52 | totalMs=55.52
2026-03-12 18:06:01.305 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:06:01.305
2026-03-12 18:06:01.318 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-03-12 18:06:01.322 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=16.32 | totalMs=16.32
2026-03-12 18:06:12.203 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:06:12.203
2026-03-12 18:06:12.214 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-03-12 18:06:12.218 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.56 | totalMs=14.56
2026-03-12 18:06:12.221 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:06:12.221
2026-03-12 18:06:12.251 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=26.7
2026-03-12 18:06:12.253 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=32.09 | totalMs=32.09
2026-03-12 18:06:12.254 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:06:12.254
2026-03-12 18:06:12.282 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.55
2026-03-12 18:06:12.282 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=28.31 | totalMs=28.31
2026-03-12 18:06:12.282 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:06:12.282
2026-03-12 18:06:12.284 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-12 18:06:12.284 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.78 | totalMs=1.78
2026-03-12 18:06:12.663 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:06:12.663
2026-03-12 18:06:12.672 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.23
2026-03-12 18:06:12.674 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-12 18:06:12.675 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-12 18:06:12.676 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-12 18:06:12.678 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-12 18:06:12.711 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.06
2026-03-12 18:06:12.711 | step 3 | route=IT_Ticket | empId=61350 | apiMs=48.42 | totalMs=48.42
2026-03-12 18:06:12.712 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:06:12.712
2026-03-12 18:06:12.713 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-12 18:06:12.715 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-12 18:06:12.716 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 18:06:12.716 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.58 | totalMs=4.58
2026-03-12 18:06:41.197 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:06:41.197
2026-03-12 18:06:41.252 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.11
2026-03-12 18:06:41.253 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=56.11 | totalMs=56.11
2026-03-12 18:06:44.283 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:06:44.283
2026-03-12 18:06:44.297 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-12 18:06:44.300 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=17.38 | totalMs=17.38
2026-03-12 18:06:46.614 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:06:46.614
2026-03-12 18:06:46.625 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-12 18:06:46.626 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=11.87 | totalMs=11.87
2026-03-12 18:07:33.297 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:07:33.297
2026-03-12 18:07:33.308 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-12 18:07:33.311 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.72 | totalMs=13.72
2026-03-12 18:07:33.314 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:07:33.314
2026-03-12 18:07:33.320 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=3.04
2026-03-12 18:07:33.322 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=8.09 | totalMs=8.09
2026-03-12 18:07:33.323 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:07:33.323
2026-03-12 18:07:33.325 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-12 18:07:33.325 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.48 | totalMs=2.48
2026-03-12 18:07:33.326 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:07:33.326
2026-03-12 18:07:33.327 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-12 18:07:33.327 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.74 | totalMs=1.74
2026-03-12 18:07:33.665 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:07:33.665
2026-03-12 18:07:33.675 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-12 18:07:33.677 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-12 18:07:33.678 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-12 18:07:33.680 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-12 18:07:33.681 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-12 18:07:33.716 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=34.09
2026-03-12 18:07:33.716 | step 3 | route=IT_Ticket | empId=61350 | apiMs=51.59 | totalMs=51.59
2026-03-12 18:07:33.717 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:07:33.717
2026-03-12 18:07:33.718 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-12 18:07:33.720 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-12 18:07:33.721 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-12 18:07:33.721 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.66 | totalMs=4.66
2026-03-12 18:08:50.126 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:08:50.126
2026-03-12 18:08:50.138 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-12 18:08:50.140 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-12 18:08:50.141 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-12 18:08:50.143 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-12 18:08:50.144 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-12 18:08:50.178 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=33.51
2026-03-12 18:08:50.179 | step 3 | route=IT_Ticket | empId=60438 | apiMs=52.10 | totalMs=52.10
2026-03-12 18:08:50.179 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:08:50.179
2026-03-12 18:08:50.181 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-12 18:08:50.182 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-12 18:08:50.183 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-12 18:08:50.184 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.79 | totalMs=4.79
2026-03-12 18:09:00.489 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:09:00.489
2026-03-12 18:09:00.613 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=123.47
2026-03-12 18:09:00.614 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=124.38 | totalMs=124.38
2026-03-12 18:09:04.987 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:09:04.987
2026-03-12 18:09:05.009 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=21.08
2026-03-12 18:09:05.012 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=25.11 | totalMs=25.11
2026-03-12 18:09:49.354 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:49.354
2026-03-12 18:09:49.364 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-12 18:09:49.365 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=11.09 | totalMs=11.09
2026-03-12 18:09:49.365 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:49.365
2026-03-12 18:09:49.369 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=3.33
2026-03-12 18:09:49.371 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=5.58 | totalMs=5.58
2026-03-12 18:09:49.371 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:49.371
2026-03-12 18:09:49.373 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-12 18:09:49.373 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.19 | totalMs=2.19
2026-03-12 18:09:49.374 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:49.374
2026-03-12 18:09:49.375 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-12 18:09:49.376 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.71 | totalMs=1.71
2026-03-12 18:09:49.701 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:09:49.701
2026-03-12 18:09:49.711 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-12 18:09:49.713 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-12 18:09:49.715 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 18:09:49.716 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 18:09:49.718 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-12 18:09:49.752 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=34.01
2026-03-12 18:09:49.752 | step 3 | route=IT_Ticket | empId=60438 | apiMs=51.19 | totalMs=51.19
2026-03-12 18:09:49.753 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:09:49.753
2026-03-12 18:09:49.754 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-12 18:09:49.756 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-12 18:09:49.757 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-12 18:09:49.758 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.72 | totalMs=4.72
2026-03-12 18:10:03.557 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:10:03.557
2026-03-12 18:10:03.832 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=274.88
2026-03-12 18:10:03.836 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=279.77 | totalMs=279.77
2026-03-12 18:10:06.364 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:10:06.364
2026-03-12 18:10:06.419 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=54.42
2026-03-12 18:10:06.423 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=58.25 | totalMs=58.25
2026-03-12 18:10:09.821 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:10:09.821
2026-03-12 18:10:09.831 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-12 18:10:09.835 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=14.22 | totalMs=14.22
2026-03-12 18:11:15.975 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:11:15.975
2026-03-12 18:11:15.986 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-12 18:11:15.990 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.21 | totalMs=14.21
2026-03-12 18:11:15.993 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:11:15.993
2026-03-12 18:11:16.001 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=4.91
2026-03-12 18:11:16.003 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=10.25 | totalMs=10.25
2026-03-12 18:11:16.003 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:11:16.003
2026-03-12 18:11:16.006 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-12 18:11:16.006 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.54 | totalMs=2.54
2026-03-12 18:11:16.006 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:11:16.006
2026-03-12 18:11:16.008 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-12 18:11:16.008 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.81 | totalMs=1.81
2026-03-12 18:11:16.472 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:11:16.472
2026-03-12 18:11:16.482 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-12 18:11:16.484 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-12 18:11:16.486 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-12 18:11:16.487 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-12 18:11:16.489 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-12 18:11:16.522 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=33.3
2026-03-12 18:11:16.523 | step 3 | route=IT_Ticket | empId=60438 | apiMs=50.76 | totalMs=50.76
2026-03-12 18:11:16.523 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:11:16.523
2026-03-12 18:11:16.525 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-12 18:11:16.526 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-12 18:11:16.528 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-12 18:11:16.528 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.86 | totalMs=4.86
2026-03-12 18:11:36.725 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:11:36.725
2026-03-12 18:11:36.793 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=67.57
2026-03-12 18:11:36.793 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=68.44 | totalMs=68.44
2026-03-12 18:11:37.461 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:11:37.461
2026-03-12 18:11:45.356 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:11:45.356
2026-03-12 18:11:45.441 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=83.96
2026-03-12 18:11:45.453 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=96.47 | totalMs=96.47
2026-03-12 18:11:45.456 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:11:45.456
2026-03-12 18:11:45.461 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-12 18:11:45.462 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-12 18:11:45.464 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-12 18:11:45.464 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.74 | totalMs=7.74
2026-03-12 18:11:45.691 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:11:45.691
2026-03-12 18:11:45.729 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=36.81
2026-03-12 18:11:45.729 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=37.56 | totalMs=37.56
2026-03-12 18:11:46.313 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:11:46.313
2026-03-12 19:35:10.832 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-12 19:35:10.973 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-12 20:15:59.091 | step 1 | route=IT_Ticket | empId=48046 | query called at=20:15:59.091
2026-03-12 20:15:59.118 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=26.21
2026-03-12 20:15:59.123 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-12 20:15:59.127 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-12 20:15:59.131 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-12 20:15:59.174 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_it_Ticket_Details | queryMs=42.57
2026-03-12 20:15:59.201 | step 2 | route=IT_Ticket | empId=48046 | query=VMS_Comp_login_proc | queryMs=26.26
2026-03-12 20:15:59.201 | step 3 | route=IT_Ticket | empId=48046 | apiMs=109.74 | totalMs=109.74
2026-03-12 20:15:59.201 | step 1 | route=IT_Ticket | empId=48046 | query called at=20:15:59.201
2026-03-12 20:15:59.223 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=21.3
2026-03-12 20:15:59.224 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-12 20:15:59.226 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-03-12 20:15:59.227 | step 3 | route=IT_Ticket | empId=48046 | apiMs=25.20 | totalMs=25.20
2026-03-12 20:16:06.031 | step 1 | route=IT_Ticket_Report | empId=48046 | query called at=20:16:06.031
2026-03-12 20:16:06.232 | step 2 | route=IT_Ticket_Report | empId=48046 | query=kpi_it_ticket_report_page_proc | queryMs=200.93
2026-03-12 20:16:06.233 | step 3 | route=IT_Ticket_Report | empId=48046 | apiMs=201.78 | totalMs=201.78
2026-03-12 20:16:07.051 | step 4 | route=pageRenderd | empId=48046 | Page=TICKET ENTRY REPORT | page fully loaded at : 20:16:07.051
2026-03-12 20:16:10.471 | step 1 | route=HW_Ticket_Report | empId=48046 | query called at=20:16:10.471
2026-03-12 20:16:10.784 | step 2 | route=HW_Ticket_Report | empId=48046 | query=hw_ticket_report_kpi_proc | queryMs=311.91
2026-03-12 20:16:10.787 | step 3 | route=HW_Ticket_Report | empId=48046 | apiMs=315.80 | totalMs=315.80
2026-03-12 20:16:11.133 | step 4 | route=pageRenderd | empId=48046 | Page=HW TICKET REPORT | page fully loaded at : 20:16:11.133
2026-03-12 20:16:12.227 | step 1 | route=DesignerTicket | empId=48046 | query called at=20:16:12.227
2026-03-12 20:16:12.238 | step 2 | route=DesignerTicket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=10.43
2026-03-12 20:16:12.238 | step 3 | route=DesignerTicket | empId=48046 | apiMs=11.30 | totalMs=11.30
2026-03-12 20:16:12.238 | step 1 | route=DesignerTicket | empId=48046 | query called at=20:16:12.238
2026-03-12 20:16:12.240 | step 2 | route=DesignerTicket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-12 20:16:12.241 | step 3 | route=DesignerTicket | empId=48046 | apiMs=2.19 | totalMs=2.19
2026-03-12 20:16:12.241 | step 1 | route=DesignerTicket | empId=48046 | query called at=20:16:12.241
2026-03-12 20:16:12.288 | step 2 | route=DesignerTicket | empId=48046 | query=Desginer_Typeof_Works_Master_Proc | queryMs=46.39
2026-03-12 20:16:12.288 | step 3 | route=DesignerTicket | empId=48046 | apiMs=47.27 | totalMs=47.27
2026-03-12 20:17:26.713 | step 1 | route=DesignerTicket | empId=48046 | query called at=20:17:26.713
2026-03-12 20:17:26.740 | step 2 | route=DesignerTicket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=25.61
2026-03-12 20:17:26.744 | step 3 | route=DesignerTicket | empId=48046 | apiMs=30.24 | totalMs=30.24
2026-03-12 20:17:26.747 | step 1 | route=DesignerTicket | empId=48046 | query called at=20:17:26.747
2026-03-12 20:17:26.752 | step 2 | route=DesignerTicket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-12 20:17:26.752 | step 3 | route=DesignerTicket | empId=48046 | apiMs=5.03 | totalMs=5.03
2026-03-12 20:17:26.753 | step 1 | route=DesignerTicket | empId=48046 | query called at=20:17:26.753
2026-03-12 20:17:26.754 | step 2 | route=DesignerTicket | empId=48046 | query=Desginer_Typeof_Works_Master_Proc | queryMs=1.2
2026-03-12 20:17:26.755 | step 3 | route=DesignerTicket | empId=48046 | apiMs=1.87 | totalMs=1.87
2026-03-13 07:53:29.876 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=07:53:29.876
2026-03-13 07:53:29.982 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=104.58
2026-03-13 07:53:29.982 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=105.53 | totalMs=105.53
2026-03-13 07:53:30.835 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 07:53:30.835
2026-03-13 09:39:36.422 | step 1 | route=IT_Ticket | empId=20646 | query called at=09:39:36.422
2026-03-13 09:39:36.496 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=73.74
2026-03-13 09:39:36.505 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=8.38
2026-03-13 09:39:36.514 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=8.91
2026-03-13 09:39:36.544 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=29.03
2026-03-13 09:39:36.677 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=132.89
2026-03-13 09:39:36.825 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=147.64
2026-03-13 09:39:36.825 | step 3 | route=IT_Ticket | empId=20646 | apiMs=403.67 | totalMs=403.67
2026-03-13 09:39:36.826 | step 1 | route=IT_Ticket | empId=20646 | query called at=09:39:36.826
2026-03-13 09:39:36.875 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=48.2
2026-03-13 09:39:36.944 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=69.54
2026-03-13 09:39:36.994 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=49.45
2026-03-13 09:39:36.995 | step 3 | route=IT_Ticket | empId=20646 | apiMs=168.69 | totalMs=168.69
2026-03-13 09:40:02.444 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20646 | query called at=09:40:02.444
2026-03-13 09:40:02.679 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=234.74
2026-03-13 09:40:02.683 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20646 | apiMs=239.15 | totalMs=239.15
2026-03-13 09:40:05.442 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query called at=09:40:05.442
2026-03-13 09:40:05.454 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=11.37
2026-03-13 09:40:05.455 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20646 | apiMs=12.29 | totalMs=12.29
2026-03-13 09:42:17.408 | step 1 | route=IT_TicketPost | empId=20646 | query called at=09:42:17.408
2026-03-13 09:42:17.419 | step 2 | route=IT_TicketPost | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-13 09:42:17.423 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=14.23 | totalMs=14.23
2026-03-13 09:42:17.426 | step 1 | route=IT_TicketPost | empId=20646 | query called at=09:42:17.426
2026-03-13 09:42:17.467 | step 2 | route=IT_TicketPost | empId=20646 | query=IT_Ticket_Save_SPOC | queryMs=37.64
2026-03-13 09:42:17.469 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=43.33 | totalMs=43.33
2026-03-13 09:42:17.470 | step 1 | route=IT_TicketPost | empId=20646 | query called at=09:42:17.470
2026-03-13 09:42:17.472 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-13 09:42:17.472 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=2.34 | totalMs=2.34
2026-03-13 09:42:17.693 | step 1 | route=IT_Ticket | empId=20646 | query called at=09:42:17.693
2026-03-13 09:42:17.703 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-13 09:42:17.705 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-13 09:42:17.706 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-13 09:42:17.708 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-13 09:42:17.710 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-13 09:42:17.751 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=40.54
2026-03-13 09:42:17.751 | step 3 | route=IT_Ticket | empId=20646 | apiMs=57.53 | totalMs=57.53
2026-03-13 09:42:17.751 | step 1 | route=IT_Ticket | empId=20646 | query called at=09:42:17.751
2026-03-13 09:42:17.753 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-13 09:42:17.754 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 09:42:17.755 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-13 09:42:17.756 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.41 | totalMs=4.41
2026-03-13 09:46:14.573 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:46:14.573
2026-03-13 09:46:14.583 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-13 09:46:14.584 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-13 09:46:14.585 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-13 09:46:14.587 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-13 09:46:14.588 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-03-13 09:46:14.608 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=19.91
2026-03-13 09:46:14.608 | step 3 | route=IT_Ticket | empId=46985 | apiMs=35.37 | totalMs=35.37
2026-03-13 09:46:14.609 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:46:14.609
2026-03-13 09:46:14.610 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-13 09:46:14.611 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-13 09:46:14.612 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-13 09:46:14.612 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.55 | totalMs=3.55
2026-03-13 09:46:42.082 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=09:46:42.082
2026-03-13 09:46:42.233 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=150.37
2026-03-13 09:46:42.237 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=154.94 | totalMs=154.94
2026-03-13 09:46:45.168 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=09:46:45.168
2026-03-13 09:46:45.178 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-13 09:46:45.181 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=13.12 | totalMs=13.12
2026-03-13 09:48:37.208 | step 1 | route=IT_TicketPost | empId=46985 | query called at=09:48:37.208
2026-03-13 09:48:37.231 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=22.69
2026-03-13 09:48:37.235 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=26.96 | totalMs=26.96
2026-03-13 09:48:37.238 | step 1 | route=IT_TicketPost | empId=46985 | query called at=09:48:37.238
2026-03-13 09:48:37.262 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=20.71
2026-03-13 09:48:37.266 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=27.68 | totalMs=27.68
2026-03-13 09:48:37.266 | step 1 | route=IT_TicketPost | empId=46985 | query called at=09:48:37.266
2026-03-13 09:48:37.268 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-13 09:48:37.269 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.31 | totalMs=2.31
2026-03-13 09:48:37.492 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:48:37.492
2026-03-13 09:48:37.502 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-13 09:48:37.504 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-13 09:48:37.505 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-13 09:48:37.506 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-13 09:48:37.508 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-13 09:48:37.548 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=39.71
2026-03-13 09:48:37.548 | step 3 | route=IT_Ticket | empId=46985 | apiMs=56.53 | totalMs=56.53
2026-03-13 09:48:37.549 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:48:37.549
2026-03-13 09:48:37.566 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=17.35
2026-03-13 09:48:37.568 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-13 09:48:37.569 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-13 09:48:37.569 | step 3 | route=IT_Ticket | empId=46985 | apiMs=20.74 | totalMs=20.74
2026-03-13 09:50:11.288 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:50:11.288
2026-03-13 09:50:11.309 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=20.63
2026-03-13 09:50:11.327 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=16.89
2026-03-13 09:50:11.343 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=16.19
2026-03-13 09:50:11.361 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=17.21
2026-03-13 09:50:11.370 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=8.23
2026-03-13 09:50:11.439 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=68.44
2026-03-13 09:50:11.439 | step 3 | route=IT_Ticket | empId=62399 | apiMs=151.13 | totalMs=151.13
2026-03-13 09:50:11.440 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:50:11.440
2026-03-13 09:50:11.457 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=16.58
2026-03-13 09:50:11.474 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=16.54
2026-03-13 09:50:11.491 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=17.14
2026-03-13 09:50:11.492 | step 3 | route=IT_Ticket | empId=62399 | apiMs=52.19 | totalMs=52.19
2026-03-13 09:50:17.172 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=09:50:17.172
2026-03-13 09:50:17.202 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=30.26
2026-03-13 09:50:17.206 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=34.44 | totalMs=34.44
2026-03-13 09:50:18.370 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:18.370
2026-03-13 09:50:20.170 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=09:50:20.170
2026-03-13 09:50:20.489 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=318.94
2026-03-13 09:50:20.489 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=319.87 | totalMs=319.87
2026-03-13 09:50:21.513 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=09:50:21.513
2026-03-13 09:50:21.565 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=51.08
2026-03-13 09:50:21.569 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=55.86 | totalMs=55.86
2026-03-13 09:50:21.573 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=09:50:21.573
2026-03-13 09:50:21.577 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-13 09:50:21.578 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-13 09:50:21.579 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-13 09:50:21.580 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=6.90 | totalMs=6.90
2026-03-13 09:50:21.804 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=09:50:21.804
2026-03-13 09:50:21.826 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=21.22
2026-03-13 09:50:21.826 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=21.98 | totalMs=21.98
2026-03-13 09:50:22.319 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:22.319
2026-03-13 09:50:22.784 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=09:50:22.784
2026-03-13 09:50:22.797 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=12.64
2026-03-13 09:50:22.798 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=13.38 | totalMs=13.38
2026-03-13 09:55:46.720 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:55:46.720
2026-03-13 09:55:46.781 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=60.03
2026-03-13 09:55:46.781 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=60.95 | totalMs=60.95
2026-03-13 09:55:47.089 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:55:47.089
2026-03-13 09:55:53.860 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:55:53.860
2026-03-13 09:55:54.227 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=366.45
2026-03-13 09:55:54.242 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=381.89 | totalMs=381.89
2026-03-13 09:55:54.243 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:55:54.243
2026-03-13 09:55:54.245 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-13 09:55:54.246 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-13 09:55:54.247 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-13 09:55:54.248 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=5.04 | totalMs=5.04
2026-03-13 09:55:55.603 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:55:55.603
2026-03-13 09:55:55.616 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=12.35
2026-03-13 09:55:55.616 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=13.19 | totalMs=13.19
2026-03-13 09:55:55.917 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:55:55.917
2026-03-13 09:59:04.377 | step 1 | route=IT_TicketPost | empId=62399 | query called at=09:59:04.377
2026-03-13 09:59:04.412 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=33.99
2026-03-13 09:59:04.416 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=38.79 | totalMs=38.79
2026-03-13 09:59:04.420 | step 1 | route=IT_TicketPost | empId=62399 | query called at=09:59:04.420
2026-03-13 09:59:04.455 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=31.1
2026-03-13 09:59:04.468 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=47.41 | totalMs=47.41
2026-03-13 09:59:04.468 | step 1 | route=IT_TicketPost | empId=62399 | query called at=09:59:04.468
2026-03-13 09:59:04.470 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-13 09:59:04.471 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.59 | totalMs=2.59
2026-03-13 09:59:04.715 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:59:04.715
2026-03-13 09:59:04.725 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-13 09:59:04.727 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-13 09:59:04.729 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-13 09:59:04.730 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-13 09:59:04.753 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=22.54
2026-03-13 09:59:04.792 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=38.13
2026-03-13 09:59:04.792 | step 3 | route=IT_Ticket | empId=62399 | apiMs=77.27 | totalMs=77.27
2026-03-13 09:59:04.792 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:59:04.792
2026-03-13 09:59:04.811 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=17.98
2026-03-13 09:59:04.812 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-13 09:59:04.813 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 09:59:04.814 | step 3 | route=IT_Ticket | empId=62399 | apiMs=21.14 | totalMs=21.14
2026-03-13 09:59:25.633 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:59:25.633
2026-03-13 09:59:25.654 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=20.06
2026-03-13 09:59:25.654 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=21.05 | totalMs=21.05
2026-03-13 09:59:26.139 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:26.139
2026-03-13 09:59:31.155 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:59:31.155
2026-03-13 09:59:31.340 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=185.07
2026-03-13 09:59:31.347 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=191.58 | totalMs=191.58
2026-03-13 09:59:31.350 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:59:31.350
2026-03-13 09:59:31.355 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-13 09:59:31.356 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-13 09:59:31.358 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-13 09:59:31.358 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=8.20 | totalMs=8.20
2026-03-13 09:59:31.587 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:59:31.587
2026-03-13 09:59:31.608 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=20.28
2026-03-13 09:59:31.608 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=21.23 | totalMs=21.23
2026-03-13 09:59:32.021 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:32.021
2026-03-13 09:59:33.938 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:33.938
2026-03-13 10:01:13.501 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:01:13.501
2026-03-13 10:01:13.511 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-13 10:01:13.517 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-13 10:01:13.521 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-13 10:01:13.525 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-13 10:01:13.527 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-13 10:01:13.566 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=38.7
2026-03-13 10:01:13.566 | step 3 | route=IT_Ticket | empId=34771 | apiMs=65.41 | totalMs=65.41
2026-03-13 10:01:13.567 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:01:13.567
2026-03-13 10:01:13.568 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-13 10:01:13.569 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-13 10:01:13.570 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-13 10:01:13.571 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.12 | totalMs=4.12
2026-03-13 10:01:19.132 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=10:01:19.132
2026-03-13 10:01:19.389 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=255.93
2026-03-13 10:01:19.389 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=256.80 | totalMs=256.80
2026-03-13 10:01:21.589 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=10:01:21.589
2026-03-13 10:01:21.600 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-03-13 10:01:21.604 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=14.95 | totalMs=14.95
2026-03-13 10:03:03.740 | step 1 | route=IT_Ticket | empId=64248 | query called at=10:03:03.740
2026-03-13 10:03:03.751 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-13 10:03:03.756 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=2.12
2026-03-13 10:03:03.761 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-13 10:03:03.765 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-13 10:03:03.766 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-13 10:03:03.790 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=23.57
2026-03-13 10:03:03.790 | step 3 | route=IT_Ticket | empId=64248 | apiMs=50.48 | totalMs=50.48
2026-03-13 10:03:03.791 | step 1 | route=IT_Ticket | empId=64248 | query called at=10:03:03.791
2026-03-13 10:03:03.792 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-13 10:03:03.793 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-13 10:03:03.795 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.73
2026-03-13 10:03:03.795 | step 3 | route=IT_Ticket | empId=64248 | apiMs=4.73 | totalMs=4.73
2026-03-13 10:03:12.992 | step 1 | route=IT_Ticket | empId=64248 | query called at=10:03:12.992
2026-03-13 10:03:13.004 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-03-13 10:03:13.006 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-13 10:03:13.007 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 10:03:13.009 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-13 10:03:13.010 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-13 10:03:13.046 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=35.01
2026-03-13 10:03:13.046 | step 3 | route=IT_Ticket | empId=64248 | apiMs=54.45 | totalMs=54.45
2026-03-13 10:03:13.046 | step 1 | route=IT_Ticket | empId=64248 | query called at=10:03:13.046
2026-03-13 10:03:13.048 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-13 10:03:13.049 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-13 10:03:13.050 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-13 10:03:13.050 | step 3 | route=IT_Ticket | empId=64248 | apiMs=3.67 | totalMs=3.67
2026-03-13 10:03:27.462 | step 1 | route=Ticket_Entry_SPOC_Module | empId=64248 | query called at=10:03:27.462
2026-03-13 10:03:27.774 | step 2 | route=Ticket_Entry_SPOC_Module | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=311.79
2026-03-13 10:03:27.778 | step 3 | route=Ticket_Entry_SPOC_Module | empId=64248 | apiMs=315.62 | totalMs=315.62
2026-03-13 10:03:32.515 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query called at=10:03:32.515
2026-03-13 10:03:32.527 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-03-13 10:03:32.530 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64248 | apiMs=15.62 | totalMs=15.62
2026-03-13 10:04:17.078 | step 1 | route=IT_TicketPost | empId=34771 | query called at=10:04:17.078
2026-03-13 10:04:17.090 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-03-13 10:04:17.093 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=15.74 | totalMs=15.74
2026-03-13 10:04:17.097 | step 1 | route=IT_TicketPost | empId=34771 | query called at=10:04:17.097
2026-03-13 10:04:17.430 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=329.42
2026-03-13 10:04:17.503 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=406.18 | totalMs=406.18
2026-03-13 10:04:17.504 | step 1 | route=IT_TicketPost | empId=34771 | query called at=10:04:17.504
2026-03-13 10:04:17.506 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-13 10:04:17.506 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=2.43 | totalMs=2.43
2026-03-13 10:04:18.968 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:04:18.968
2026-03-13 10:04:18.979 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=11.25
2026-03-13 10:04:18.985 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-13 10:04:18.989 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-13 10:04:18.991 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-13 10:04:18.992 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-13 10:04:19.027 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=34.9
2026-03-13 10:04:19.028 | step 3 | route=IT_Ticket | empId=34771 | apiMs=59.85 | totalMs=59.85
2026-03-13 10:04:19.028 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:04:19.028
2026-03-13 10:04:19.030 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-13 10:04:19.031 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-13 10:04:19.032 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-13 10:04:19.032 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.39 | totalMs=4.39
2026-03-13 10:05:03.069 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:05:03.069
2026-03-13 10:05:03.100 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=30.27
2026-03-13 10:05:03.104 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=34.77 | totalMs=34.77
2026-03-13 10:05:03.527 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:05:03.527
2026-03-13 10:05:08.038 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:05:08.038
2026-03-13 10:05:08.383 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=343.96
2026-03-13 10:05:08.428 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=389.64 | totalMs=389.64
2026-03-13 10:05:08.432 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:05:08.432
2026-03-13 10:05:08.449 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.59
2026-03-13 10:05:08.465 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.13
2026-03-13 10:05:08.482 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.53
2026-03-13 10:05:08.483 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=50.91 | totalMs=50.91
2026-03-13 10:05:13.824 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:05:13.824
2026-03-13 10:05:13.841 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=16.4
2026-03-13 10:05:13.844 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=20.11 | totalMs=20.11
2026-03-13 10:05:14.233 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:05:14.233
2026-03-13 10:06:25.131 | step 1 | route=IT_TicketPost | empId=64248 | query called at=10:06:25.131
2026-03-13 10:06:25.142 | step 2 | route=IT_TicketPost | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-13 10:06:25.146 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=15.08 | totalMs=15.08
2026-03-13 10:06:25.150 | step 1 | route=IT_TicketPost | empId=64248 | query called at=10:06:25.150
2026-03-13 10:06:25.220 | step 2 | route=IT_TicketPost | empId=64248 | query=IT_Ticket_Save_SPOC | queryMs=66.71
2026-03-13 10:06:25.222 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=72.70 | totalMs=72.70
2026-03-13 10:06:25.223 | step 1 | route=IT_TicketPost | empId=64248 | query called at=10:06:25.223
2026-03-13 10:06:25.225 | step 2 | route=IT_TicketPost | empId=64248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-13 10:06:25.225 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=2.45 | totalMs=2.45
2026-03-13 10:06:25.226 | step 1 | route=IT_TicketPost | empId=64248 | query called at=10:06:25.226
2026-03-13 10:06:25.227 | step 2 | route=IT_TicketPost | empId=64248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-13 10:06:25.228 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=1.82 | totalMs=1.82
2026-03-13 10:06:29.295 | step 1 | route=IT_Ticket | empId=64248 | query called at=10:06:29.295
2026-03-13 10:06:29.305 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-13 10:06:29.310 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-13 10:06:29.315 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-13 10:06:29.319 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-13 10:06:29.321 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-13 10:06:29.355 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=33.92
2026-03-13 10:06:29.355 | step 3 | route=IT_Ticket | empId=64248 | apiMs=60.39 | totalMs=60.39
2026-03-13 10:06:29.356 | step 1 | route=IT_Ticket | empId=64248 | query called at=10:06:29.356
2026-03-13 10:06:29.357 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-13 10:06:29.359 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-13 10:06:29.361 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-13 10:06:29.361 | step 3 | route=IT_Ticket | empId=64248 | apiMs=5.23 | totalMs=5.23
2026-03-13 10:07:45.585 | step 1 | route=IT_Ticket | empId=53142 | query called at=10:07:45.585
2026-03-13 10:07:45.610 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=24.25
2026-03-13 10:07:45.615 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-13 10:07:45.619 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-13 10:07:45.623 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-13 10:07:45.625 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-13 10:07:45.666 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=40.82
2026-03-13 10:07:45.666 | step 3 | route=IT_Ticket | empId=53142 | apiMs=80.90 | totalMs=80.90
2026-03-13 10:07:45.667 | step 1 | route=IT_Ticket | empId=53142 | query called at=10:07:45.667
2026-03-13 10:07:45.670 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=2.77
2026-03-13 10:07:45.671 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-13 10:07:45.672 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-13 10:07:45.673 | step 3 | route=IT_Ticket | empId=53142 | apiMs=5.97 | totalMs=5.97
2026-03-13 10:07:54.362 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53142 | query called at=10:07:54.362
2026-03-13 10:07:54.635 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=272.54
2026-03-13 10:07:54.636 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53142 | apiMs=273.48 | totalMs=273.48
2026-03-13 10:07:59.114 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query called at=10:07:59.114
2026-03-13 10:07:59.125 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-03-13 10:07:59.126 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53142 | apiMs=12.40 | totalMs=12.40
2026-03-13 10:08:34.970 | step 1 | route=IT_TicketPost | empId=53142 | query called at=10:08:34.970
2026-03-13 10:08:34.981 | step 2 | route=IT_TicketPost | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-13 10:08:34.981 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=10.93 | totalMs=10.93
2026-03-13 10:08:34.981 | step 1 | route=IT_TicketPost | empId=53142 | query called at=10:08:34.981
2026-03-13 10:08:35.014 | step 2 | route=IT_TicketPost | empId=53142 | query=IT_Ticket_Save_SPOC | queryMs=32.39
2026-03-13 10:08:35.018 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=36.08 | totalMs=36.08
2026-03-13 10:08:35.018 | step 1 | route=IT_TicketPost | empId=53142 | query called at=10:08:35.018
2026-03-13 10:08:35.020 | step 2 | route=IT_TicketPost | empId=53142 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-13 10:08:35.020 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=2.09 | totalMs=2.09
2026-03-13 10:08:35.020 | step 1 | route=IT_TicketPost | empId=53142 | query called at=10:08:35.020
2026-03-13 10:08:35.021 | step 2 | route=IT_TicketPost | empId=53142 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-13 10:08:35.022 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=1.31 | totalMs=1.31
2026-03-13 10:08:35.349 | step 1 | route=IT_Ticket | empId=53142 | query called at=10:08:35.349
2026-03-13 10:08:35.364 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=14.33
2026-03-13 10:08:35.365 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-13 10:08:35.367 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-13 10:08:35.368 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-13 10:08:35.369 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-13 10:08:35.402 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=32.75
2026-03-13 10:08:35.403 | step 3 | route=IT_Ticket | empId=53142 | apiMs=53.53 | totalMs=53.53
2026-03-13 10:08:35.403 | step 1 | route=IT_Ticket | empId=53142 | query called at=10:08:35.403
2026-03-13 10:08:35.405 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-13 10:08:35.406 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-13 10:08:35.407 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-13 10:08:35.407 | step 3 | route=IT_Ticket | empId=53142 | apiMs=4.38 | totalMs=4.38
2026-03-13 10:13:10.197 | step 1 | route=IT_Ticket | empId=56407 | query called at=10:13:10.197
2026-03-13 10:13:10.231 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=33.33
2026-03-13 10:13:10.236 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-13 10:13:10.241 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 10:13:10.245 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-13 10:13:10.268 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=22.24
2026-03-13 10:13:10.307 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=38.49
2026-03-13 10:13:10.307 | step 3 | route=IT_Ticket | empId=56407 | apiMs=109.79 | totalMs=109.79
2026-03-13 10:13:10.308 | step 1 | route=IT_Ticket | empId=56407 | query called at=10:13:10.308
2026-03-13 10:13:10.326 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=18.3
2026-03-13 10:13:10.328 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 10:13:10.329 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 10:13:10.329 | step 3 | route=IT_Ticket | empId=56407 | apiMs=21.66 | totalMs=21.66
2026-03-13 10:13:37.142 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56407 | query called at=10:13:37.142
2026-03-13 10:13:37.574 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=430.83
2026-03-13 10:13:37.574 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56407 | apiMs=431.73 | totalMs=431.73
2026-03-13 10:13:39.255 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query called at=10:13:39.255
2026-03-13 10:13:39.267 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-03-13 10:13:39.267 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56407 | apiMs=11.75 | totalMs=11.75
2026-03-13 10:15:23.882 | step 1 | route=IT_Ticket | empId=68344 | query called at=10:15:23.882
2026-03-13 10:15:23.892 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-13 10:15:23.894 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-13 10:15:23.895 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-13 10:15:23.896 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-13 10:15:23.897 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-13 10:15:23.922 | step 2 | route=IT_Ticket | empId=68344 | query=VMS_Comp_login_proc | queryMs=24.79
2026-03-13 10:15:23.923 | step 3 | route=IT_Ticket | empId=68344 | apiMs=41.07 | totalMs=41.07
2026-03-13 10:15:23.923 | step 1 | route=IT_Ticket | empId=68344 | query called at=10:15:23.923
2026-03-13 10:15:23.925 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-13 10:15:23.926 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-13 10:15:23.927 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-13 10:15:23.927 | step 3 | route=IT_Ticket | empId=68344 | apiMs=4.00 | totalMs=4.00
2026-03-13 10:15:36.573 | step 1 | route=HW_TicketFun | empId= | query called at=10:15:36.573
2026-03-13 10:15:36.586 | step 2 | route=HW_TicketFun | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=11.95
2026-03-13 10:15:36.586 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.13 | totalMs=13.13
2026-03-13 10:15:41.150 | step 1 | route=IT_Ticket | empId=41686 | query called at=10:15:41.150
2026-03-13 10:15:41.161 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-13 10:15:41.166 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-13 10:15:41.170 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-13 10:15:41.174 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-13 10:15:41.176 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-13 10:15:41.201 | step 2 | route=IT_Ticket | empId=41686 | query=VMS_Comp_login_proc | queryMs=25.11
2026-03-13 10:15:41.201 | step 3 | route=IT_Ticket | empId=41686 | apiMs=51.16 | totalMs=51.16
2026-03-13 10:15:41.202 | step 1 | route=IT_Ticket | empId=41686 | query called at=10:15:41.202
2026-03-13 10:15:41.203 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-13 10:15:41.204 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-13 10:15:41.206 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-13 10:15:41.206 | step 3 | route=IT_Ticket | empId=41686 | apiMs=4.24 | totalMs=4.24
2026-03-13 10:15:50.155 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41686 | query called at=10:15:50.155
2026-03-13 10:15:50.343 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=187.48
2026-03-13 10:15:50.346 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41686 | apiMs=191.67 | totalMs=191.67
2026-03-13 10:15:53.188 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query called at=10:15:53.188
2026-03-13 10:15:53.211 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=23.04
2026-03-13 10:15:53.215 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41686 | apiMs=27.11 | totalMs=27.11
2026-03-13 10:15:59.001 | step 1 | route=HW_TicketPost | empId=68344 | query called at=10:15:59.001
2026-03-13 10:15:59.029 | step 2 | route=HW_TicketPost | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=28.06
2026-03-13 10:15:59.030 | step 3 | route=HW_TicketPost | empId=68344 | apiMs=28.98 | totalMs=28.98
2026-03-13 10:15:59.030 | step 1 | route=HW_TicketPost | empId=68344 | query called at=10:15:59.030
2026-03-13 10:15:59.059 | step 2 | route=HW_TicketPost | empId=68344 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.22
2026-03-13 10:15:59.059 | step 3 | route=HW_TicketPost | empId=68344 | apiMs=29.01 | totalMs=29.01
2026-03-13 10:15:59.060 | step 1 | route=HW_TicketPost | empId=68344 | query called at=10:15:59.060
2026-03-13 10:15:59.061 | step 2 | route=HW_TicketPost | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-13 10:15:59.062 | step 3 | route=HW_TicketPost | empId=68344 | apiMs=2.16 | totalMs=2.16
2026-03-13 10:15:59.062 | step 1 | route=HW_TicketPost | empId=68344 | query called at=10:15:59.062
2026-03-13 10:15:59.238 | step 2 | route=HW_TicketPost | empId=68344 | query=hw_ticket_save_proc_kpi | queryMs=175.54
2026-03-13 10:15:59.245 | step 3 | route=HW_TicketPost | empId=68344 | apiMs=182.96 | totalMs=182.96
2026-03-13 10:15:59.483 | step 1 | route=IT_Ticket | empId=68344 | query called at=10:15:59.483
2026-03-13 10:15:59.496 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-13 10:15:59.501 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-13 10:15:59.505 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-13 10:15:59.507 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-13 10:15:59.508 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-13 10:15:59.547 | step 2 | route=IT_Ticket | empId=68344 | query=VMS_Comp_login_proc | queryMs=38.34
2026-03-13 10:15:59.547 | step 3 | route=IT_Ticket | empId=68344 | apiMs=63.95 | totalMs=63.95
2026-03-13 10:15:59.547 | step 1 | route=IT_Ticket | empId=68344 | query called at=10:15:59.547
2026-03-13 10:15:59.549 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-13 10:15:59.550 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-13 10:15:59.551 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-13 10:15:59.552 | step 3 | route=IT_Ticket | empId=68344 | apiMs=4.15 | totalMs=4.15
2026-03-13 10:17:14.128 | step 1 | route=IT_TicketPost | empId=56407 | query called at=10:17:14.128
2026-03-13 10:17:14.139 | step 2 | route=IT_TicketPost | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-03-13 10:17:14.142 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=14.50 | totalMs=14.50
2026-03-13 10:17:14.145 | step 1 | route=IT_TicketPost | empId=56407 | query called at=10:17:14.145
2026-03-13 10:17:14.582 | step 2 | route=IT_TicketPost | empId=56407 | query=IT_Ticket_Save_SPOC | queryMs=433.17
2026-03-13 10:17:14.619 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=473.37 | totalMs=473.37
2026-03-13 10:17:14.619 | step 1 | route=IT_TicketPost | empId=56407 | query called at=10:17:14.619
2026-03-13 10:17:14.621 | step 2 | route=IT_TicketPost | empId=56407 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-13 10:17:14.622 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=2.52 | totalMs=2.52
2026-03-13 10:17:14.854 | step 1 | route=IT_Ticket | empId=56407 | query called at=10:17:14.854
2026-03-13 10:17:14.865 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-13 10:17:14.867 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-13 10:17:14.868 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-13 10:17:14.869 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-13 10:17:14.871 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-13 10:17:14.893 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=22.35
2026-03-13 10:17:14.894 | step 3 | route=IT_Ticket | empId=56407 | apiMs=39.69 | totalMs=39.69
2026-03-13 10:17:14.894 | step 1 | route=IT_Ticket | empId=56407 | query called at=10:17:14.894
2026-03-13 10:17:14.896 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-13 10:17:14.897 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-13 10:17:14.898 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-13 10:17:14.898 | step 3 | route=IT_Ticket | empId=56407 | apiMs=4.26 | totalMs=4.26
2026-03-13 10:17:45.864 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:17:45.864
2026-03-13 10:17:45.875 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-03-13 10:17:45.883 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-13 10:17:45.887 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-13 10:17:45.892 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-13 10:17:45.893 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-13 10:17:45.937 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=43.54
2026-03-13 10:17:45.937 | step 3 | route=IT_Ticket | empId=43200 | apiMs=73.72 | totalMs=73.72
2026-03-13 10:17:45.938 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:17:45.938
2026-03-13 10:17:45.939 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-13 10:17:45.941 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-13 10:17:45.942 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-13 10:17:45.942 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.38 | totalMs=4.38
2026-03-13 10:18:01.693 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=10:18:01.693
2026-03-13 10:18:01.875 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=181.7
2026-03-13 10:18:01.875 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=182.60 | totalMs=182.60
2026-03-13 10:18:05.068 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=10:18:05.068
2026-03-13 10:18:05.108 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=38.93
2026-03-13 10:18:05.112 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=43.29 | totalMs=43.29
2026-03-13 10:18:56.465 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:18:56.465
2026-03-13 10:18:56.477 | step 2 | route=IT_TicketPost | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-03-13 10:18:56.481 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=15.87 | totalMs=15.87
2026-03-13 10:18:56.486 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:18:56.486
2026-03-13 10:18:56.629 | step 2 | route=IT_TicketPost | empId=41686 | query=IT_Ticket_Save_SPOC | queryMs=140.12
2026-03-13 10:18:56.650 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=163.77 | totalMs=163.77
2026-03-13 10:18:56.650 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:18:56.650
2026-03-13 10:18:56.652 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-13 10:18:56.652 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=2.25 | totalMs=2.25
2026-03-13 10:18:56.653 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:18:56.653
2026-03-13 10:18:56.654 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-13 10:18:56.654 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=1.36 | totalMs=1.36
2026-03-13 10:18:56.875 | step 1 | route=IT_Ticket | empId=41686 | query called at=10:18:56.875
2026-03-13 10:18:56.902 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=26.32
2026-03-13 10:18:56.904 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=2.27
2026-03-13 10:18:56.906 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-13 10:18:56.907 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-13 10:18:56.909 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-13 10:18:56.954 | step 2 | route=IT_Ticket | empId=41686 | query=VMS_Comp_login_proc | queryMs=45.11
2026-03-13 10:18:56.955 | step 3 | route=IT_Ticket | empId=41686 | apiMs=79.83 | totalMs=79.83
2026-03-13 10:18:56.955 | step 1 | route=IT_Ticket | empId=41686 | query called at=10:18:56.955
2026-03-13 10:18:56.959 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=3.35
2026-03-13 10:18:56.965 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=5.88
2026-03-13 10:18:56.966 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-13 10:18:56.966 | step 3 | route=IT_Ticket | empId=41686 | apiMs=11.43 | totalMs=11.43
2026-03-13 10:20:52.559 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41686 | query called at=10:20:52.559
2026-03-13 10:20:52.877 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=317.18
2026-03-13 10:20:52.880 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41686 | apiMs=321.42 | totalMs=321.42
2026-03-13 10:20:55.229 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query called at=10:20:55.229
2026-03-13 10:20:55.241 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-03-13 10:20:55.245 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41686 | apiMs=15.74 | totalMs=15.74
2026-03-13 10:21:15.390 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:21:15.390
2026-03-13 10:21:15.401 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-13 10:21:15.405 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.68 | totalMs=14.68
2026-03-13 10:21:15.419 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:21:15.419
2026-03-13 10:21:15.443 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=23.07
2026-03-13 10:21:15.445 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=25.29 | totalMs=25.29
2026-03-13 10:21:15.445 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:21:15.445
2026-03-13 10:21:15.447 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-13 10:21:15.447 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.44 | totalMs=2.44
2026-03-13 10:21:15.448 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:21:15.448
2026-03-13 10:21:15.449 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-13 10:21:15.449 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.52 | totalMs=1.52
2026-03-13 10:21:18.170 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:21:18.170
2026-03-13 10:21:18.181 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-13 10:21:18.186 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-13 10:21:18.190 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-13 10:21:18.195 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 10:21:18.196 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-13 10:21:18.234 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=37.94
2026-03-13 10:21:18.235 | step 3 | route=IT_Ticket | empId=43200 | apiMs=64.54 | totalMs=64.54
2026-03-13 10:21:18.235 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:21:18.235
2026-03-13 10:21:18.237 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-13 10:21:18.238 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-13 10:21:18.239 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-13 10:21:18.239 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.35 | totalMs=4.35
2026-03-13 10:23:58.629 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:23:58.629
2026-03-13 10:23:58.640 | step 2 | route=IT_TicketPost | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-13 10:23:58.644 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=14.40 | totalMs=14.40
2026-03-13 10:23:58.647 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:23:58.647
2026-03-13 10:23:58.653 | step 2 | route=IT_TicketPost | empId=41686 | query=IT_Ticket_Save_SPOC | queryMs=3.18
2026-03-13 10:23:58.658 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=10.69 | totalMs=10.69
2026-03-13 10:23:58.658 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:23:58.658
2026-03-13 10:23:58.660 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-03-13 10:23:58.660 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=2.00 | totalMs=2.00
2026-03-13 10:23:58.660 | step 1 | route=IT_TicketPost | empId=41686 | query called at=10:23:58.660
2026-03-13 10:23:58.662 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-13 10:23:58.662 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=1.44 | totalMs=1.44
2026-03-13 10:23:58.881 | step 1 | route=IT_Ticket | empId=41686 | query called at=10:23:58.881
2026-03-13 10:23:58.891 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-03-13 10:23:58.893 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-13 10:23:58.894 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-13 10:23:58.895 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-13 10:23:58.897 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-13 10:23:58.936 | step 2 | route=IT_Ticket | empId=41686 | query=VMS_Comp_login_proc | queryMs=38.51
2026-03-13 10:23:58.936 | step 3 | route=IT_Ticket | empId=41686 | apiMs=54.76 | totalMs=54.76
2026-03-13 10:23:58.936 | step 1 | route=IT_Ticket | empId=41686 | query called at=10:23:58.936
2026-03-13 10:23:58.938 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-13 10:23:58.939 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-13 10:23:58.940 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-13 10:23:58.940 | step 3 | route=IT_Ticket | empId=41686 | apiMs=3.61 | totalMs=3.61
2026-03-13 10:27:54.215 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:27:54.215
2026-03-13 10:27:54.226 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-13 10:27:54.228 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-13 10:27:54.229 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-13 10:27:54.231 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-13 10:27:54.232 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-13 10:27:54.271 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=38.4
2026-03-13 10:27:54.271 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.10 | totalMs=56.10
2026-03-13 10:27:54.272 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:27:54.272
2026-03-13 10:27:54.273 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-13 10:27:54.275 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 10:27:54.276 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 10:27:54.276 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.57 | totalMs=4.57
2026-03-13 10:27:59.924 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:27:59.924
2026-03-13 10:27:59.978 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=53.9
2026-03-13 10:27:59.979 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=54.78 | totalMs=54.78
2026-03-13 10:28:02.549 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:28:02.549
2026-03-13 10:28:02.573 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=23.76
2026-03-13 10:28:02.577 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=27.99 | totalMs=27.99
2026-03-13 10:28:20.859 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:28:20.859
2026-03-13 10:28:20.869 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-13 10:28:20.872 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.84 | totalMs=13.84
2026-03-13 10:28:20.876 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:28:20.876
2026-03-13 10:28:20.897 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=18.14
2026-03-13 10:28:20.899 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=23.39 | totalMs=23.39
2026-03-13 10:28:20.899 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:28:20.899
2026-03-13 10:28:20.902 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-13 10:28:20.902 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.39 | totalMs=2.39
2026-03-13 10:28:20.902 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:28:20.902
2026-03-13 10:28:20.904 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-13 10:28:20.904 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.74 | totalMs=1.74
2026-03-13 10:28:25.354 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:28:25.354
2026-03-13 10:28:25.364 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-03-13 10:28:25.369 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-13 10:28:25.373 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-13 10:28:25.375 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 10:28:25.376 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-13 10:28:25.411 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.05
2026-03-13 10:28:25.411 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.42 | totalMs=56.42
2026-03-13 10:28:25.411 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:28:25.411
2026-03-13 10:28:25.413 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-13 10:28:25.414 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-13 10:28:25.416 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 10:28:25.416 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.68 | totalMs=4.68
2026-03-13 10:28:43.650 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:28:43.650
2026-03-13 10:28:43.707 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.36
2026-03-13 10:28:43.710 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=60.06 | totalMs=60.06
2026-03-13 10:28:44.601 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:44.601
2026-03-13 10:28:48.576 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:28:48.576
2026-03-13 10:28:48.620 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=43.02
2026-03-13 10:28:48.625 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=48.93 | totalMs=48.93
2026-03-13 10:28:48.628 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:28:48.628
2026-03-13 10:28:48.633 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-13 10:28:48.634 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-13 10:28:48.636 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-13 10:28:48.636 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.68 | totalMs=7.68
2026-03-13 10:28:53.118 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:28:53.118
2026-03-13 10:28:53.149 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.23
2026-03-13 10:28:53.152 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=34.00 | totalMs=34.00
2026-03-13 10:28:53.627 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:53.627
2026-03-13 10:32:01.973 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:32:01.973
2026-03-13 10:32:02.004 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.49
2026-03-13 10:32:02.009 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.91 | totalMs=35.91
2026-03-13 10:32:02.730 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:32:02.730
2026-03-13 10:32:11.031 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:32:11.031
2026-03-13 10:32:11.056 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=25.4
2026-03-13 10:32:11.062 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=31.64 | totalMs=31.64
2026-03-13 10:32:11.066 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:32:11.066
2026-03-13 10:32:11.071 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-03-13 10:32:11.072 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-13 10:32:11.074 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-13 10:32:11.074 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.22 | totalMs=8.22
2026-03-13 10:32:14.746 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:32:14.746
2026-03-13 10:32:14.777 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.19
2026-03-13 10:32:14.781 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.04 | totalMs=35.04
2026-03-13 10:32:15.252 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:32:15.252
2026-03-13 10:35:01.475 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:35:01.475
2026-03-13 10:35:01.527 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=51.56
2026-03-13 10:35:01.528 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=52.61 | totalMs=52.61
2026-03-13 10:35:06.305 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:35:06.305
2026-03-13 10:35:06.336 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=27.26
2026-03-13 10:35:06.340 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=35.02 | totalMs=35.02
2026-03-13 10:35:24.916 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:24.916
2026-03-13 10:35:25.091 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=174.36
2026-03-13 10:35:25.092 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=175.50 | totalMs=175.50
2026-03-13 10:35:25.092 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:25.092
2026-03-13 10:35:25.751 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=658.81
2026-03-13 10:35:25.754 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=662.04 | totalMs=662.04
2026-03-13 10:35:25.754 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:25.754
2026-03-13 10:35:25.756 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-13 10:35:25.757 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.37 | totalMs=2.37
2026-03-13 10:35:25.757 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:25.757
2026-03-13 10:35:25.758 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-13 10:35:25.759 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.52 | totalMs=1.52
2026-03-13 10:35:28.552 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:35:28.552
2026-03-13 10:35:28.565 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-03-13 10:35:28.571 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-13 10:35:28.575 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-13 10:35:28.576 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-13 10:35:28.589 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=12.73
2026-03-13 10:35:28.607 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=17.68
2026-03-13 10:35:28.608 | step 3 | route=IT_Ticket | empId=51415 | apiMs=55.95 | totalMs=55.95
2026-03-13 10:35:28.608 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:35:28.608
2026-03-13 10:35:28.622 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=13.43
2026-03-13 10:35:28.623 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-13 10:35:28.624 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-13 10:35:28.624 | step 3 | route=IT_Ticket | empId=51415 | apiMs=16.41 | totalMs=16.41
2026-03-13 10:35:37.305 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:35:37.305
2026-03-13 10:35:37.327 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=22.16
2026-03-13 10:35:37.328 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=23.02 | totalMs=23.02
2026-03-13 10:35:37.828 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:37.828
2026-03-13 10:35:41.441 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:35:41.441
2026-03-13 10:35:41.709 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=264.34
2026-03-13 10:35:41.715 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=274.25 | totalMs=274.25
2026-03-13 10:35:41.719 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:35:41.719
2026-03-13 10:35:41.723 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-13 10:35:41.725 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-13 10:35:41.726 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-13 10:35:41.726 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.89 | totalMs=7.89
2026-03-13 10:35:46.959 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:35:46.959
2026-03-13 10:35:47.012 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=50.08
2026-03-13 10:35:47.016 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=56.83 | totalMs=56.83
2026-03-13 10:35:47.708 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:47.708
2026-03-13 10:38:45.520 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:38:45.520
2026-03-13 10:38:45.574 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.16
2026-03-13 10:38:45.578 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.66 | totalMs=58.66
2026-03-13 10:38:50.450 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:38:50.450
2026-03-13 10:38:50.463 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.34
2026-03-13 10:38:50.466 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.32 | totalMs=16.32
2026-03-13 10:39:17.070 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:39:17.070
2026-03-13 10:39:17.080 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-13 10:39:17.084 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.91 | totalMs=13.91
2026-03-13 10:39:17.087 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:39:17.087
2026-03-13 10:39:17.102 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=10.99
2026-03-13 10:39:17.103 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.16 | totalMs=16.16
2026-03-13 10:39:17.104 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:39:17.104
2026-03-13 10:39:17.106 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-13 10:39:17.106 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.40 | totalMs=2.40
2026-03-13 10:39:17.107 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:39:17.107
2026-03-13 10:39:17.108 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-13 10:39:17.108 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.60 | totalMs=1.60
2026-03-13 10:39:19.675 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:39:19.675
2026-03-13 10:39:19.686 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-13 10:39:19.691 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-13 10:39:19.696 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 10:39:19.697 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-13 10:39:19.720 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=22.22
2026-03-13 10:39:19.754 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.01
2026-03-13 10:39:19.754 | step 3 | route=IT_Ticket | empId=51415 | apiMs=78.92 | totalMs=78.92
2026-03-13 10:39:19.755 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:39:19.755
2026-03-13 10:39:19.756 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-13 10:39:19.757 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-13 10:39:19.759 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-13 10:39:19.759 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.47 | totalMs=4.47
2026-03-13 10:39:23.658 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:39:23.658
2026-03-13 10:39:23.692 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.21
2026-03-13 10:39:23.696 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.72 | totalMs=37.72
2026-03-13 10:39:24.640 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:24.640
2026-03-13 10:39:27.597 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:39:27.597
2026-03-13 10:39:27.629 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=32.4
2026-03-13 10:39:27.642 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=45.48 | totalMs=45.48
2026-03-13 10:39:27.643 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:39:27.643
2026-03-13 10:39:27.653 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.84
2026-03-13 10:39:27.661 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.86
2026-03-13 10:39:27.663 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-03-13 10:39:27.664 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=21.08 | totalMs=21.08
2026-03-13 10:39:31.141 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:39:31.141
2026-03-13 10:39:31.174 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.2
2026-03-13 10:39:31.177 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.83 | totalMs=35.83
2026-03-13 10:39:31.612 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:31.612
2026-03-13 10:44:11.349 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=10:44:11.349
2026-03-13 10:44:11.398 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=47.62
2026-03-13 10:44:11.398 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=48.63 | totalMs=48.63
2026-03-13 10:44:12.199 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:12.199
2026-03-13 10:44:16.575 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=10:44:16.575
2026-03-13 10:44:16.647 | step 2 | route=SPOC_Entry_Save | empId=406 | query=IT_Ticket_Update_SPOC | queryMs=72.13
2026-03-13 10:44:16.664 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=89.42 | totalMs=89.42
2026-03-13 10:44:16.668 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=10:44:16.668
2026-03-13 10:44:16.677 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.06
2026-03-13 10:44:16.687 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.16
2026-03-13 10:44:16.695 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.11
2026-03-13 10:44:16.695 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=27.92 | totalMs=27.92
2026-03-13 10:44:21.717 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=10:44:21.717
2026-03-13 10:44:21.733 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=15.62
2026-03-13 10:44:21.737 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=19.43 | totalMs=19.43
2026-03-13 10:44:22.449 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:22.449
2026-03-13 10:44:36.447 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:44:36.447
2026-03-13 10:44:36.526 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=78.24
2026-03-13 10:44:36.530 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=82.54 | totalMs=82.54
2026-03-13 10:44:38.928 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:44:38.928
2026-03-13 10:44:38.953 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=24.17
2026-03-13 10:44:38.956 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=28.49 | totalMs=28.49
2026-03-13 10:44:47.191 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:47.191
2026-03-13 10:44:47.202 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-13 10:44:47.202 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.18 | totalMs=11.18
2026-03-13 10:44:47.203 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:47.203
2026-03-13 10:44:47.211 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=8.24
2026-03-13 10:44:47.215 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.12 | totalMs=12.12
2026-03-13 10:44:47.215 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:47.215
2026-03-13 10:44:47.217 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-13 10:44:47.218 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.53 | totalMs=2.53
2026-03-13 10:44:47.218 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:47.218
2026-03-13 10:44:47.219 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-13 10:44:47.220 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.60 | totalMs=1.60
2026-03-13 10:44:49.409 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:44:49.409
2026-03-13 10:44:49.429 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=19.29
2026-03-13 10:44:49.431 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-03-13 10:44:49.432 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-13 10:44:49.441 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-03-13 10:44:49.485 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=43.44
2026-03-13 10:44:49.570 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=85.57
2026-03-13 10:44:49.571 | step 3 | route=IT_Ticket | empId=51415 | apiMs=161.43 | totalMs=161.43
2026-03-13 10:44:49.571 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:44:49.571
2026-03-13 10:44:49.625 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=53.44
2026-03-13 10:44:49.628 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.82
2026-03-13 10:44:49.632 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=3.55
2026-03-13 10:44:49.632 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.26 | totalMs=61.26
2026-03-13 10:44:53.218 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:44:53.218
2026-03-13 10:44:53.281 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=62.42
2026-03-13 10:44:53.285 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=66.52 | totalMs=66.52
2026-03-13 10:44:53.770 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:53.770
2026-03-13 10:44:57.204 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:44:57.204
2026-03-13 10:44:57.215 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.18
2026-03-13 10:44:57.237 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=33.67 | totalMs=33.67
2026-03-13 10:44:57.240 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:44:57.240
2026-03-13 10:44:57.246 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.65
2026-03-13 10:44:57.248 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-13 10:44:57.249 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-13 10:44:57.249 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.94 | totalMs=8.94
2026-03-13 10:44:59.903 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:44:59.903
2026-03-13 10:44:59.937 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.19
2026-03-13 10:44:59.940 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.17 | totalMs=37.17
2026-03-13 10:45:00.555 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:00.555
2026-03-13 10:47:54.766 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:47:54.766
2026-03-13 10:47:54.783 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=17.07
2026-03-13 10:47:54.787 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=21.34 | totalMs=21.34
2026-03-13 10:47:55.123 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:47:55.123
2026-03-13 10:53:08.505 | step 1 | route=IT_Ticket | empId=59591 | query called at=10:53:08.505
2026-03-13 10:53:08.539 | step 2 | route=IT_Ticket | empId=59591 | query=KPI_IT_Ticket_Details_New | queryMs=33.48
2026-03-13 10:53:08.545 | step 2 | route=IT_Ticket | empId=59591 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-13 10:53:08.598 | step 2 | route=IT_Ticket | empId=59591 | query=KPI_IT_Ticket_Details_New | queryMs=49.13
2026-03-13 10:53:08.603 | step 2 | route=IT_Ticket | empId=59591 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-13 10:53:08.627 | step 2 | route=IT_Ticket | empId=59591 | query=Kpi_it_Ticket_Details | queryMs=22.68
2026-03-13 10:53:08.666 | step 2 | route=IT_Ticket | empId=59591 | query=VMS_Comp_login_proc | queryMs=38.59
2026-03-13 10:53:08.666 | step 3 | route=IT_Ticket | empId=59591 | apiMs=161.64 | totalMs=161.64
2026-03-13 10:53:08.667 | step 1 | route=IT_Ticket | empId=59591 | query called at=10:53:08.667
2026-03-13 10:53:08.685 | step 2 | route=IT_Ticket | empId=59591 | query=Kpi_HW_Ticket_Details | queryMs=17.51
2026-03-13 10:53:08.686 | step 2 | route=IT_Ticket | empId=59591 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-13 10:53:08.687 | step 2 | route=IT_Ticket | empId=59591 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-13 10:53:08.688 | step 3 | route=IT_Ticket | empId=59591 | apiMs=20.79 | totalMs=20.79
2026-03-13 10:53:28.533 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=10:53:28.533
2026-03-13 10:53:28.622 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=88.74
2026-03-13 10:53:28.627 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=93.49 | totalMs=93.49
2026-03-13 10:53:29.253 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:53:29.253
2026-03-13 10:53:38.880 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=10:53:38.880
2026-03-13 10:53:38.914 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=33.77
2026-03-13 10:53:38.920 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=40.07 | totalMs=40.07
2026-03-13 10:53:38.924 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=10:53:38.924
2026-03-13 10:53:38.929 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-13 10:53:38.930 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-13 10:53:38.931 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-13 10:53:38.932 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=7.98 | totalMs=7.98
2026-03-13 10:53:39.207 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=10:53:39.207
2026-03-13 10:53:39.230 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=21.99
2026-03-13 10:53:39.230 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=22.84 | totalMs=22.84
2026-03-13 10:53:40.055 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:53:40.055
2026-03-13 11:06:04.742 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:04.742
2026-03-13 11:06:04.777 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=34.33
2026-03-13 11:06:04.782 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-13 11:06:04.786 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-13 11:06:04.790 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-13 11:06:04.802 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=11.72
2026-03-13 11:06:04.822 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=19.06
2026-03-13 11:06:04.822 | step 3 | route=IT_Ticket | empId=51415 | apiMs=80.21 | totalMs=80.21
2026-03-13 11:06:04.822 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:04.822
2026-03-13 11:06:04.832 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=9.03
2026-03-13 11:06:04.833 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-13 11:06:04.834 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-13 11:06:04.834 | step 3 | route=IT_Ticket | empId=51415 | apiMs=11.86 | totalMs=11.86
2026-03-13 11:06:10.019 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:06:10.019
2026-03-13 11:06:10.073 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=53.79
2026-03-13 11:06:10.077 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.33 | totalMs=58.33
2026-03-13 11:06:16.763 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:06:16.763
2026-03-13 11:06:16.774 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-13 11:06:16.778 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.87 | totalMs=14.87
2026-03-13 11:06:35.167 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:35.167
2026-03-13 11:06:35.179 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-03-13 11:06:35.183 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.78 | totalMs=15.78
2026-03-13 11:06:35.186 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:35.186
2026-03-13 11:06:36.802 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1612.64
2026-03-13 11:06:36.882 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1,695.07 | totalMs=1,695.07
2026-03-13 11:06:36.882 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:36.882
2026-03-13 11:06:36.884 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-13 11:06:36.884 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.19 | totalMs=2.19
2026-03-13 11:06:36.885 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:36.885
2026-03-13 11:06:36.886 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-13 11:06:36.886 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.47 | totalMs=1.47
2026-03-13 11:06:39.566 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:39.566
2026-03-13 11:06:39.584 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.98
2026-03-13 11:06:39.590 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.14
2026-03-13 11:06:39.595 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-13 11:06:39.596 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-13 11:06:39.598 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-13 11:06:39.717 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=118.68
2026-03-13 11:06:39.717 | step 3 | route=IT_Ticket | empId=51415 | apiMs=150.81 | totalMs=150.81
2026-03-13 11:06:39.718 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:39.718
2026-03-13 11:06:39.726 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-03-13 11:06:39.735 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.53
2026-03-13 11:06:39.744 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.49
2026-03-13 11:06:39.744 | step 3 | route=IT_Ticket | empId=51415 | apiMs=26.42 | totalMs=26.42
2026-03-13 11:06:44.930 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:06:44.930
2026-03-13 11:06:44.987 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.97
2026-03-13 11:06:44.988 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=57.83 | totalMs=57.83
2026-03-13 11:06:46.696 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:06:46.696
2026-03-13 11:06:49.938 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:06:49.938
2026-03-13 11:06:50.021 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=82.7
2026-03-13 11:06:50.040 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=101.46 | totalMs=101.46
2026-03-13 11:06:50.043 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:06:50.043
2026-03-13 11:06:50.054 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.68
2026-03-13 11:06:50.063 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.58
2026-03-13 11:06:50.078 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.88
2026-03-13 11:06:50.079 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=35.61 | totalMs=35.61
2026-03-13 11:06:53.625 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:06:53.625
2026-03-13 11:06:53.647 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=21.45
2026-03-13 11:06:53.651 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=25.45 | totalMs=25.45
2026-03-13 11:06:54.717 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:06:54.717
2026-03-13 11:09:35.258 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=11:09:35.258
2026-03-13 11:09:35.293 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=34.3
2026-03-13 11:09:35.297 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=38.84 | totalMs=38.84
2026-03-13 11:09:35.810 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:09:35.810
2026-03-13 11:09:49.700 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=11:09:49.700
2026-03-13 11:09:49.752 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=IT_Ticket_Update_SPOC | queryMs=51.31
2026-03-13 11:09:49.759 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=58.66 | totalMs=58.66
2026-03-13 11:09:49.762 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=11:09:49.762
2026-03-13 11:09:49.794 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.78
2026-03-13 11:09:49.796 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-13 11:09:49.797 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-13 11:09:49.797 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=35.09 | totalMs=35.09
2026-03-13 11:09:52.886 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=11:09:52.886
2026-03-13 11:09:52.916 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=30.51
2026-03-13 11:09:52.920 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=34.54 | totalMs=34.54
2026-03-13 11:09:53.798 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:09:53.798
2026-03-13 11:20:49.417 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=11:20:49.417
2026-03-13 11:20:49.455 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=36.89
2026-03-13 11:20:49.459 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=41.36 | totalMs=41.36
2026-03-13 11:20:50.075 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:20:50.075
2026-03-13 11:21:22.500 | step 1 | route=IT_Ticket | empId=34711 | query called at=11:21:22.500
2026-03-13 11:21:22.529 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=28.67
2026-03-13 11:21:22.531 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-13 11:21:22.532 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-13 11:21:22.533 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-13 11:21:22.551 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_it_Ticket_Details | queryMs=17.44
2026-03-13 11:21:22.582 | step 2 | route=IT_Ticket | empId=34711 | query=VMS_Comp_login_proc | queryMs=30.35
2026-03-13 11:21:22.582 | step 3 | route=IT_Ticket | empId=34711 | apiMs=82.15 | totalMs=82.15
2026-03-13 11:21:22.583 | step 1 | route=IT_Ticket | empId=34711 | query called at=11:21:22.583
2026-03-13 11:21:22.597 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=13.98
2026-03-13 11:21:22.598 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-13 11:21:22.599 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-13 11:21:22.599 | step 3 | route=IT_Ticket | empId=34711 | apiMs=16.82 | totalMs=16.82
2026-03-13 11:21:35.613 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:21:35.613
2026-03-13 11:21:35.624 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-13 11:21:35.629 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-13 11:21:35.634 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-13 11:21:35.638 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-13 11:21:35.639 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-13 11:21:35.678 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=38.25
2026-03-13 11:21:35.678 | step 3 | route=IT_Ticket | empId=46985 | apiMs=65.04 | totalMs=65.04
2026-03-13 11:21:35.679 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:21:35.679
2026-03-13 11:21:35.680 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-13 11:21:35.682 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-13 11:21:35.683 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-13 11:21:35.684 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.86 | totalMs=4.86
2026-03-13 11:21:42.383 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34711 | query called at=11:21:42.383
2026-03-13 11:21:42.812 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=428.01
2026-03-13 11:21:42.812 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34711 | apiMs=428.87 | totalMs=428.87
2026-03-13 11:21:44.350 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34711 | query called at=11:21:44.350
2026-03-13 11:21:44.365 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=11.66
2026-03-13 11:21:44.368 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34711 | apiMs=18.48 | totalMs=18.48
2026-03-13 11:21:45.071 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=11:21:45.071
2026-03-13 11:21:45.164 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=93.47
2026-03-13 11:21:45.165 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=94.30 | totalMs=94.30
2026-03-13 11:21:46.574 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=11:21:46.574
2026-03-13 11:21:46.585 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-13 11:21:46.589 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=14.79 | totalMs=14.79
2026-03-13 11:21:49.672 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=11:21:49.672
2026-03-13 11:21:49.688 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=15.55
2026-03-13 11:21:49.688 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=16.26 | totalMs=16.26
2026-03-13 11:21:50.283 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:21:50.283
2026-03-13 11:22:48.084 | step 1 | route=IT_TicketPost | empId=34711 | query called at=11:22:48.084
2026-03-13 11:22:48.095 | step 2 | route=IT_TicketPost | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-13 11:22:48.095 | step 3 | route=IT_TicketPost | empId=34711 | apiMs=11.43 | totalMs=11.43
2026-03-13 11:22:48.096 | step 1 | route=IT_TicketPost | empId=34711 | query called at=11:22:48.096
2026-03-13 11:22:48.131 | step 2 | route=IT_TicketPost | empId=34711 | query=IT_Ticket_Save_SPOC | queryMs=35.05
2026-03-13 11:22:48.133 | step 3 | route=IT_TicketPost | empId=34711 | apiMs=37.57 | totalMs=37.57
2026-03-13 11:22:48.133 | step 1 | route=IT_TicketPost | empId=34711 | query called at=11:22:48.133
2026-03-13 11:22:48.136 | step 2 | route=IT_TicketPost | empId=34711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-13 11:22:48.136 | step 3 | route=IT_TicketPost | empId=34711 | apiMs=2.71 | totalMs=2.71
2026-03-13 11:22:48.360 | step 1 | route=IT_Ticket | empId=34711 | query called at=11:22:48.360
2026-03-13 11:22:48.371 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-13 11:22:48.373 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-13 11:22:48.374 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-13 11:22:48.376 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-13 11:22:48.377 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-13 11:22:48.412 | step 2 | route=IT_Ticket | empId=34711 | query=VMS_Comp_login_proc | queryMs=34.25
2026-03-13 11:22:48.412 | step 3 | route=IT_Ticket | empId=34711 | apiMs=52.27 | totalMs=52.27
2026-03-13 11:22:48.413 | step 1 | route=IT_Ticket | empId=34711 | query called at=11:22:48.413
2026-03-13 11:22:48.414 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-13 11:22:48.416 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-13 11:22:48.417 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-13 11:22:48.418 | step 3 | route=IT_Ticket | empId=34711 | apiMs=4.84 | totalMs=4.84
2026-03-13 11:23:10.729 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=11:23:10.729
2026-03-13 11:23:10.745 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=15.38
2026-03-13 11:23:10.749 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=19.92 | totalMs=19.92
2026-03-13 11:23:11.439 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:23:11.439
2026-03-13 11:23:45.965 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:23:45.965
2026-03-13 11:23:45.974 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-13 11:23:45.978 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=13.73 | totalMs=13.73
2026-03-13 11:23:45.982 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:23:45.982
2026-03-13 11:23:45.993 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=8.24
2026-03-13 11:23:46.000 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=18.23 | totalMs=18.23
2026-03-13 11:23:46.000 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:23:46.000
2026-03-13 11:23:46.002 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-13 11:23:46.002 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.33 | totalMs=2.33
2026-03-13 11:23:46.226 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:23:46.226
2026-03-13 11:23:46.236 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.17
2026-03-13 11:23:46.238 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-13 11:23:46.239 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-13 11:23:46.240 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-13 11:23:46.241 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-03-13 11:23:46.262 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=21.08
2026-03-13 11:23:46.263 | step 3 | route=IT_Ticket | empId=46985 | apiMs=36.35 | totalMs=36.35
2026-03-13 11:23:46.263 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:23:46.263
2026-03-13 11:23:46.264 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-13 11:23:46.265 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-13 11:23:46.266 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-13 11:23:46.267 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.64 | totalMs=3.64
2026-03-13 11:25:56.483 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=11:25:56.483
2026-03-13 11:25:56.499 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=15.44
2026-03-13 11:25:56.502 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=19.64 | totalMs=19.64
2026-03-13 11:25:56.829 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:25:56.829
2026-03-13 11:35:41.791 | step 1 | route=IT_Ticket | empId=43405 | query called at=11:35:41.791
2026-03-13 11:35:41.827 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=35.08
2026-03-13 11:35:41.832 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-13 11:35:41.837 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-13 11:35:41.843 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-13 11:35:41.866 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=22.78
2026-03-13 11:35:41.888 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=21.08
2026-03-13 11:35:41.888 | step 3 | route=IT_Ticket | empId=43405 | apiMs=96.69 | totalMs=96.69
2026-03-13 11:35:41.888 | step 1 | route=IT_Ticket | empId=43405 | query called at=11:35:41.888
2026-03-13 11:35:41.900 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=11.58
2026-03-13 11:35:41.902 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-13 11:35:41.903 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-13 11:35:41.903 | step 3 | route=IT_Ticket | empId=43405 | apiMs=14.56 | totalMs=14.56
2026-03-13 11:35:47.161 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=11:35:47.161
2026-03-13 11:35:47.207 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=44.73
2026-03-13 11:35:47.207 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=46.03 | totalMs=46.03
2026-03-13 11:35:48.024 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:35:48.024
2026-03-13 11:35:52.330 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43405 | query called at=11:35:52.330
2026-03-13 11:35:52.772 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=437.96
2026-03-13 11:35:52.776 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43405 | apiMs=445.69 | totalMs=445.69
2026-03-13 11:35:56.046 | step 1 | route=SPOC_Entry_Save | empId=18452 | query called at=11:35:56.046
2026-03-13 11:35:56.083 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=IT_Ticket_Update_SPOC | queryMs=33.82
2026-03-13 11:35:56.094 | step 3 | route=SPOC_Entry_Save | empId=18452 | apiMs=47.82 | totalMs=47.82
2026-03-13 11:35:56.094 | step 1 | route=SPOC_Entry_Save | empId=18452 | query called at=11:35:56.094
2026-03-13 11:35:56.097 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-13 11:35:56.098 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-13 11:35:56.100 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-13 11:35:56.100 | step 3 | route=SPOC_Entry_Save | empId=18452 | apiMs=5.39 | totalMs=5.39
2026-03-13 11:35:57.210 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query called at=11:35:57.210
2026-03-13 11:35:57.237 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=25.87
2026-03-13 11:35:57.237 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43405 | apiMs=27.03 | totalMs=27.03
2026-03-13 11:36:00.240 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=11:36:00.240
2026-03-13 11:36:00.255 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=14.66
2026-03-13 11:36:00.259 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=19.15 | totalMs=19.15
2026-03-13 11:36:00.716 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:36:00.716
2026-03-13 11:36:40.986 | step 1 | route=IT_TicketPost | empId=43405 | query called at=11:36:40.986
2026-03-13 11:36:41.028 | step 2 | route=IT_TicketPost | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=41.77
2026-03-13 11:36:41.032 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=45.73 | totalMs=45.73
2026-03-13 11:36:41.035 | step 1 | route=IT_TicketPost | empId=43405 | query called at=11:36:41.035
2026-03-13 11:36:41.171 | step 2 | route=IT_TicketPost | empId=43405 | query=IT_Ticket_Save_SPOC | queryMs=133.19
2026-03-13 11:36:41.173 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=138.59 | totalMs=138.59
2026-03-13 11:36:41.174 | step 1 | route=IT_TicketPost | empId=43405 | query called at=11:36:41.174
2026-03-13 11:36:41.176 | step 2 | route=IT_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-13 11:36:41.176 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=2.49 | totalMs=2.49
2026-03-13 11:36:41.177 | step 1 | route=IT_TicketPost | empId=43405 | query called at=11:36:41.177
2026-03-13 11:36:41.178 | step 2 | route=IT_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-13 11:36:41.179 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=1.87 | totalMs=1.87
2026-03-13 11:36:41.460 | step 1 | route=IT_Ticket | empId=43405 | query called at=11:36:41.460
2026-03-13 11:36:41.471 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-13 11:36:41.473 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-13 11:36:41.474 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-13 11:36:41.476 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-13 11:36:41.477 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-13 11:36:41.516 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=38.58
2026-03-13 11:36:41.516 | step 3 | route=IT_Ticket | empId=43405 | apiMs=56.82 | totalMs=56.82
2026-03-13 11:36:41.517 | step 1 | route=IT_Ticket | empId=43405 | query called at=11:36:41.517
2026-03-13 11:36:41.519 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-13 11:36:41.520 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-13 11:36:41.522 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-13 11:36:41.522 | step 3 | route=IT_Ticket | empId=43405 | apiMs=5.09 | totalMs=5.09
2026-03-13 11:47:08.488 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:47:08.488
2026-03-13 11:47:08.522 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=33.62
2026-03-13 11:47:08.527 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-13 11:47:08.532 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-13 11:47:08.536 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-13 11:47:08.559 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=22.45
2026-03-13 11:47:08.597 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=37.68
2026-03-13 11:47:08.597 | step 3 | route=IT_Ticket | empId=51120 | apiMs=108.97 | totalMs=108.97
2026-03-13 11:47:08.598 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:47:08.598
2026-03-13 11:47:08.615 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=17.3
2026-03-13 11:47:08.617 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-13 11:47:08.618 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-13 11:47:08.618 | step 3 | route=IT_Ticket | empId=51120 | apiMs=20.52 | totalMs=20.52
2026-03-13 11:47:14.108 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=11:47:14.108
2026-03-13 11:47:14.540 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=431.53
2026-03-13 11:47:14.544 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=435.93 | totalMs=435.93
2026-03-13 11:47:17.819 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=11:47:17.819
2026-03-13 11:47:17.830 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.13
2026-03-13 11:47:17.834 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=15.22 | totalMs=15.22
2026-03-13 11:47:53.390 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:47:53.390
2026-03-13 11:47:53.402 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.7
2026-03-13 11:47:53.403 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=12.79 | totalMs=12.79
2026-03-13 11:47:53.403 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:47:53.403
2026-03-13 11:47:53.425 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=20.92
2026-03-13 11:47:53.429 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=26.04 | totalMs=26.04
2026-03-13 11:47:53.430 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:47:53.430
2026-03-13 11:47:53.460 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.48
2026-03-13 11:47:53.460 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=30.32 | totalMs=30.32
2026-03-13 11:47:53.461 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:47:53.461
2026-03-13 11:47:53.462 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-13 11:47:53.462 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.65 | totalMs=1.65
2026-03-13 11:48:11.907 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:48:11.907
2026-03-13 11:48:11.921 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14
2026-03-13 11:48:11.927 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=2.06
2026-03-13 11:48:11.933 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=2.86
2026-03-13 11:48:11.934 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-13 11:48:11.937 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.75
2026-03-13 11:48:12.002 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=65.35
2026-03-13 11:48:12.003 | step 3 | route=IT_Ticket | empId=51120 | apiMs=95.60 | totalMs=95.60
2026-03-13 11:48:12.003 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:48:12.003
2026-03-13 11:48:12.008 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=4.08
2026-03-13 11:48:12.009 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-13 11:48:12.010 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-13 11:48:12.011 | step 3 | route=IT_Ticket | empId=51120 | apiMs=7.48 | totalMs=7.48
2026-03-13 12:01:26.572 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=12:01:26.572
2026-03-13 12:01:26.604 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=31.39
2026-03-13 12:01:26.608 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=35.68 | totalMs=35.68
2026-03-13 12:01:27.424 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:01:27.424
2026-03-13 12:06:39.800 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:06:39.800
2026-03-13 12:06:39.834 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=33.16
2026-03-13 12:06:39.835 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-13 12:06:39.837 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-13 12:06:39.838 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-13 12:06:39.861 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=22.44
2026-03-13 12:06:39.900 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=38.38
2026-03-13 12:06:39.900 | step 3 | route=IT_Ticket | empId=55868 | apiMs=100.22 | totalMs=100.22
2026-03-13 12:06:39.901 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:06:39.901
2026-03-13 12:06:39.919 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=18.41
2026-03-13 12:06:39.921 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-13 12:06:39.922 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 12:06:39.922 | step 3 | route=IT_Ticket | empId=55868 | apiMs=21.64 | totalMs=21.64
2026-03-13 12:06:52.834 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=12:06:52.834
2026-03-13 12:06:52.929 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=94.72
2026-03-13 12:06:52.933 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=98.91 | totalMs=98.91
2026-03-13 12:06:55.241 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=12:06:55.241
2026-03-13 12:06:55.255 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-13 12:06:55.258 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=17.03 | totalMs=17.03
2026-03-13 12:07:48.001 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:07:48.001
2026-03-13 12:07:48.012 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-13 12:07:48.012 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=11.17 | totalMs=11.17
2026-03-13 12:07:48.013 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:07:48.013
2026-03-13 12:07:48.389 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=375.83
2026-03-13 12:07:48.391 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=378.30 | totalMs=378.30
2026-03-13 12:07:48.391 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:07:48.391
2026-03-13 12:07:48.393 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-13 12:07:48.394 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.57 | totalMs=2.57
2026-03-13 12:07:52.431 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:07:52.431
2026-03-13 12:07:52.457 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=25.25
2026-03-13 12:07:52.478 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=17.54
2026-03-13 12:07:52.495 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=13.51
2026-03-13 12:07:52.516 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=20.29
2026-03-13 12:07:52.533 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=16.96
2026-03-13 12:07:52.649 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=115.68
2026-03-13 12:07:52.649 | step 3 | route=IT_Ticket | empId=55868 | apiMs=218.44 | totalMs=218.44
2026-03-13 12:07:52.650 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:07:52.650
2026-03-13 12:07:52.666 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=15.92
2026-03-13 12:07:52.681 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=14.97
2026-03-13 12:07:52.690 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=8.59
2026-03-13 12:07:52.691 | step 3 | route=IT_Ticket | empId=55868 | apiMs=41.02 | totalMs=41.02
2026-03-13 12:08:21.166 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=12:08:21.166
2026-03-13 12:08:21.214 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=47.3
2026-03-13 12:08:21.218 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=51.66 | totalMs=51.66
2026-03-13 12:08:23.068 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:23.068
2026-03-13 12:08:25.609 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=12:08:25.609
2026-03-13 12:08:25.649 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=40.46
2026-03-13 12:08:25.669 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=16.81
2026-03-13 12:08:25.671 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=61.99 | totalMs=61.99
2026-03-13 12:08:25.671 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=12:08:25.671
2026-03-13 12:08:25.674 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.01
2026-03-13 12:08:25.676 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-13 12:08:25.679 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.74
2026-03-13 12:08:25.679 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=7.98 | totalMs=7.98
2026-03-13 12:08:28.145 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=12:08:28.145
2026-03-13 12:08:28.151 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-13 12:08:28.155 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-13 12:08:28.159 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-13 12:08:28.160 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=14.39 | totalMs=14.39
2026-03-13 12:08:28.732 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=12:08:28.732
2026-03-13 12:08:28.765 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=32.05
2026-03-13 12:08:28.765 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=32.97 | totalMs=32.97
2026-03-13 12:08:29.302 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:29.302
2026-03-13 12:09:58.384 | step 1 | route=IT_Ticket | empId=62399 | query called at=12:09:58.384
2026-03-13 12:09:58.413 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=28.52
2026-03-13 12:09:58.418 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-13 12:09:58.423 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.82
2026-03-13 12:09:58.425 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-13 12:09:58.440 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=15.08
2026-03-13 12:09:58.466 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=25.38
2026-03-13 12:09:58.466 | step 3 | route=IT_Ticket | empId=62399 | apiMs=81.90 | totalMs=81.90
2026-03-13 12:09:58.467 | step 1 | route=IT_Ticket | empId=62399 | query called at=12:09:58.467
2026-03-13 12:09:58.479 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=12.38
2026-03-13 12:09:58.481 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-13 12:09:58.482 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-13 12:09:58.482 | step 3 | route=IT_Ticket | empId=62399 | apiMs=15.30 | totalMs=15.30
2026-03-13 12:10:07.151 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=12:10:07.151
2026-03-13 12:10:07.310 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=158.52
2026-03-13 12:10:07.313 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=162.68 | totalMs=162.68
2026-03-13 12:10:12.660 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=12:10:12.660
2026-03-13 12:10:12.672 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-03-13 12:10:12.676 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=16.04 | totalMs=16.04
2026-03-13 12:10:27.696 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:10:27.696
2026-03-13 12:10:27.752 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=54.92
2026-03-13 12:10:27.756 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=59.35 | totalMs=59.35
2026-03-13 12:10:28.133 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:28.133
2026-03-13 12:10:32.128 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:10:32.128
2026-03-13 12:10:32.158 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=29.35
2026-03-13 12:10:32.164 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=35.69 | totalMs=35.69
2026-03-13 12:10:32.167 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:10:32.167
2026-03-13 12:10:32.190 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.04
2026-03-13 12:10:32.191 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-13 12:10:32.192 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-13 12:10:32.193 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=25.42 | totalMs=25.42
2026-03-13 12:10:32.428 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:10:32.428
2026-03-13 12:10:32.449 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=20.69
2026-03-13 12:10:32.450 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=21.67 | totalMs=21.67
2026-03-13 12:10:32.799 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:32.799
2026-03-13 12:10:54.499 | step 1 | route=IT_TicketPost | empId=62399 | query called at=12:10:54.499
2026-03-13 12:10:54.510 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-03-13 12:10:54.514 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=15.49 | totalMs=15.49
2026-03-13 12:10:54.518 | step 1 | route=IT_TicketPost | empId=62399 | query called at=12:10:54.518
2026-03-13 12:10:54.623 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=102.4
2026-03-13 12:10:54.631 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=113.35 | totalMs=113.35
2026-03-13 12:10:54.631 | step 1 | route=IT_TicketPost | empId=62399 | query called at=12:10:54.631
2026-03-13 12:10:54.634 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-13 12:10:54.634 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.56 | totalMs=2.56
2026-03-13 12:10:54.634 | step 1 | route=IT_TicketPost | empId=62399 | query called at=12:10:54.634
2026-03-13 12:10:54.636 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-13 12:10:54.636 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=1.77 | totalMs=1.77
2026-03-13 12:10:54.864 | step 1 | route=IT_Ticket | empId=62399 | query called at=12:10:54.864
2026-03-13 12:10:54.875 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-13 12:10:54.877 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-13 12:10:54.878 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-13 12:10:54.880 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-13 12:10:54.881 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-13 12:10:54.921 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=39.03
2026-03-13 12:10:54.921 | step 3 | route=IT_Ticket | empId=62399 | apiMs=56.52 | totalMs=56.52
2026-03-13 12:10:54.921 | step 1 | route=IT_Ticket | empId=62399 | query called at=12:10:54.921
2026-03-13 12:10:54.924 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.83
2026-03-13 12:10:54.925 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-13 12:10:54.926 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-13 12:10:54.927 | step 3 | route=IT_Ticket | empId=62399 | apiMs=5.08 | totalMs=5.08
2026-03-13 12:18:26.123 | step 1 | route=IT_Ticket | empId=54422 | query called at=12:18:26.123
2026-03-13 12:18:26.195 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=71.55
2026-03-13 12:18:26.240 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=44.61
2026-03-13 12:18:26.281 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=40.47
2026-03-13 12:18:26.289 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-03-13 12:18:26.327 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=37.02
2026-03-13 12:18:26.367 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=39.83
2026-03-13 12:18:26.367 | step 3 | route=IT_Ticket | empId=54422 | apiMs=244.46 | totalMs=244.46
2026-03-13 12:18:26.368 | step 1 | route=IT_Ticket | empId=54422 | query called at=12:18:26.368
2026-03-13 12:18:26.386 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=17.47
2026-03-13 12:18:26.387 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-13 12:18:26.388 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-13 12:18:26.389 | step 3 | route=IT_Ticket | empId=54422 | apiMs=20.78 | totalMs=20.78
2026-03-13 12:18:38.034 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54422 | query called at=12:18:38.034
2026-03-13 12:18:38.259 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=224.69
2026-03-13 12:18:38.263 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54422 | apiMs=229.37 | totalMs=229.37
2026-03-13 12:18:48.894 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query called at=12:18:48.894
2026-03-13 12:18:48.905 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-13 12:18:48.909 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54422 | apiMs=15.09 | totalMs=15.09
2026-03-13 12:19:58.220 | step 1 | route=IT_TicketPost | empId=54422 | query called at=12:19:58.220
2026-03-13 12:19:58.236 | step 2 | route=IT_TicketPost | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=15.56
2026-03-13 12:19:58.236 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=16.44 | totalMs=16.44
2026-03-13 12:19:58.237 | step 1 | route=IT_TicketPost | empId=54422 | query called at=12:19:58.237
2026-03-13 12:19:58.287 | step 2 | route=IT_TicketPost | empId=54422 | query=IT_Ticket_Save_SPOC | queryMs=49.93
2026-03-13 12:19:58.289 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=51.88 | totalMs=51.88
2026-03-13 12:19:58.289 | step 1 | route=IT_TicketPost | empId=54422 | query called at=12:19:58.289
2026-03-13 12:19:58.305 | step 2 | route=IT_TicketPost | empId=54422 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.49
2026-03-13 12:19:58.306 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=16.39 | totalMs=16.39
2026-03-13 12:20:01.282 | step 1 | route=IT_Ticket | empId=54422 | query called at=12:20:01.282
2026-03-13 12:20:01.297 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=14.22
2026-03-13 12:20:01.310 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=8.63
2026-03-13 12:20:01.322 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=8.48
2026-03-13 12:20:01.331 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-03-13 12:20:01.339 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=8.22
2026-03-13 12:20:01.399 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=59.8
2026-03-13 12:20:01.400 | step 3 | route=IT_Ticket | empId=54422 | apiMs=117.83 | totalMs=117.83
2026-03-13 12:20:01.400 | step 1 | route=IT_Ticket | empId=54422 | query called at=12:20:01.400
2026-03-13 12:20:01.402 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-13 12:20:01.403 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-13 12:20:01.404 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-13 12:20:01.405 | step 3 | route=IT_Ticket | empId=54422 | apiMs=4.32 | totalMs=4.32
2026-03-13 12:22:48.274 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:22:48.274
2026-03-13 12:22:48.284 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-03-13 12:22:48.286 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-13 12:22:48.287 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-13 12:22:48.314 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=26.37
2026-03-13 12:22:48.384 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=70.03
2026-03-13 12:22:48.425 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=40.34
2026-03-13 12:22:48.426 | step 3 | route=IT_Ticket | empId=51415 | apiMs=151.45 | totalMs=151.45
2026-03-13 12:22:48.426 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:22:48.426
2026-03-13 12:22:48.436 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=9.22
2026-03-13 12:22:48.438 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.96
2026-03-13 12:22:48.440 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-13 12:22:48.440 | step 3 | route=IT_Ticket | empId=51415 | apiMs=13.92 | totalMs=13.92
2026-03-13 12:22:53.400 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:22:53.400
2026-03-13 12:22:53.456 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=52.06
2026-03-13 12:22:53.459 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.17 | totalMs=59.17
2026-03-13 12:22:55.795 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:22:55.795
2026-03-13 12:22:55.806 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-03-13 12:22:55.807 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.23 | totalMs=12.23
2026-03-13 12:22:58.895 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:22:58.895
2026-03-13 12:22:58.907 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.38
2026-03-13 12:22:58.907 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.20 | totalMs=12.20
2026-03-13 12:23:20.073 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:23:20.073
2026-03-13 12:23:20.084 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-13 12:23:20.087 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.70 | totalMs=14.70
2026-03-13 12:23:20.091 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:23:20.091
2026-03-13 12:23:20.105 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.42
2026-03-13 12:23:20.108 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.13 | totalMs=17.13
2026-03-13 12:23:20.108 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:23:20.108
2026-03-13 12:23:20.138 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.23
2026-03-13 12:23:20.138 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.97 | totalMs=29.97
2026-03-13 12:23:20.139 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:23:20.139
2026-03-13 12:23:20.140 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-13 12:23:20.140 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.64 | totalMs=1.64
2026-03-13 12:23:23.195 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:23:23.195
2026-03-13 12:23:23.205 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-13 12:23:23.209 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-13 12:23:23.221 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.34
2026-03-13 12:23:23.229 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-03-13 12:23:23.238 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.26
2026-03-13 12:23:23.306 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=67.76
2026-03-13 12:23:23.307 | step 3 | route=IT_Ticket | empId=51415 | apiMs=111.80 | totalMs=111.80
2026-03-13 12:23:23.307 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:23:23.307
2026-03-13 12:23:23.315 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.72
2026-03-13 12:23:23.324 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-03-13 12:23:23.332 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-03-13 12:23:23.333 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.67 | totalMs=25.67
2026-03-13 12:23:27.944 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:23:27.944
2026-03-13 12:23:28.008 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=63.3
2026-03-13 12:23:28.008 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=64.10 | totalMs=64.10
2026-03-13 12:23:28.697 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:28.697
2026-03-13 12:23:31.962 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:23:31.962
2026-03-13 12:23:32.004 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=41.11
2026-03-13 12:23:32.009 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=46.94 | totalMs=46.94
2026-03-13 12:23:32.013 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:23:32.013
2026-03-13 12:23:32.018 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-13 12:23:32.019 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-13 12:23:32.020 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-13 12:23:32.020 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.39 | totalMs=7.39
2026-03-13 12:23:35.585 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:23:35.585
2026-03-13 12:23:35.629 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=43.19
2026-03-13 12:23:35.632 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=46.99 | totalMs=46.99
2026-03-13 12:23:36.340 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:36.340
2026-03-13 12:25:38.429 | step 1 | route=IT_Ticket | empId=38121 | query called at=12:25:38.429
2026-03-13 12:25:38.453 | step 2 | route=IT_Ticket | empId=38121 | query=KPI_IT_Ticket_Details_New | queryMs=22.86
2026-03-13 12:25:38.466 | step 2 | route=IT_Ticket | empId=38121 | query=KPI_IT_Ticket_Details_New | queryMs=9.01
2026-03-13 12:25:38.488 | step 2 | route=IT_Ticket | empId=38121 | query=KPI_IT_Ticket_Details_New | queryMs=18.45
2026-03-13 12:25:38.507 | step 2 | route=IT_Ticket | empId=38121 | query=KPI_IT_Ticket_Details_New | queryMs=15.07
2026-03-13 12:25:38.515 | step 2 | route=IT_Ticket | empId=38121 | query=Kpi_it_Ticket_Details | queryMs=8.47
2026-03-13 12:25:38.588 | step 2 | route=IT_Ticket | empId=38121 | query=VMS_Comp_login_proc | queryMs=72.58
2026-03-13 12:25:38.589 | step 3 | route=IT_Ticket | empId=38121 | apiMs=159.29 | totalMs=159.29
2026-03-13 12:25:38.589 | step 1 | route=IT_Ticket | empId=38121 | query called at=12:25:38.589
2026-03-13 12:25:38.607 | step 2 | route=IT_Ticket | empId=38121 | query=Kpi_HW_Ticket_Details | queryMs=17.41
2026-03-13 12:25:38.619 | step 2 | route=IT_Ticket | empId=38121 | query=Kpi_HW_Ticket_Details | queryMs=12.28
2026-03-13 12:25:38.632 | step 2 | route=IT_Ticket | empId=38121 | query=Kpi_HW_Ticket_Details | queryMs=12.53
2026-03-13 12:25:38.633 | step 3 | route=IT_Ticket | empId=38121 | apiMs=43.61 | totalMs=43.61
2026-03-13 12:25:43.320 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=12:25:43.320
2026-03-13 12:25:43.341 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=21.2
2026-03-13 12:25:43.342 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=22.02 | totalMs=22.02
2026-03-13 12:25:43.916 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:25:43.916
2026-03-13 12:25:57.439 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=12:25:57.439
2026-03-13 12:25:58.160 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=IT_Ticket_Update_SPOC | queryMs=720.21
2026-03-13 12:25:58.282 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=842.96 | totalMs=842.96
2026-03-13 12:25:58.286 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=12:25:58.286
2026-03-13 12:25:58.291 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2
2026-03-13 12:25:58.295 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-13 12:25:58.297 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-13 12:25:58.297 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=11.32 | totalMs=11.32
2026-03-13 12:26:02.469 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=12:26:02.469
2026-03-13 12:26:02.485 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=15.38
2026-03-13 12:26:02.488 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=19.45 | totalMs=19.45
2026-03-13 12:26:02.859 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:02.859
2026-03-13 12:40:55.374 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:40:55.374
2026-03-13 12:40:55.401 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=26.64
2026-03-13 12:40:55.406 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-13 12:40:55.411 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-13 12:40:55.415 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-13 12:40:55.433 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=17.01
2026-03-13 12:40:55.453 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=20.08
2026-03-13 12:40:55.454 | step 3 | route=IT_Ticket | empId=21471 | apiMs=79.54 | totalMs=79.54
2026-03-13 12:40:55.454 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:40:55.454
2026-03-13 12:40:55.465 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=10.1
2026-03-13 12:40:55.466 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-13 12:40:55.467 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-13 12:40:55.467 | step 3 | route=IT_Ticket | empId=21471 | apiMs=13.29 | totalMs=13.29
2026-03-13 12:41:01.748 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=12:41:01.748
2026-03-13 12:41:02.179 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=430.35
2026-03-13 12:41:02.183 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=435.04 | totalMs=435.04
2026-03-13 12:41:03.551 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=12:41:03.551
2026-03-13 12:41:03.576 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=21.36
2026-03-13 12:41:03.579 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=28.20 | totalMs=28.20
2026-03-13 12:42:30.746 | step 1 | route=IT_TicketPost | empId=21471 | query called at=12:42:30.746
2026-03-13 12:42:30.758 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=11.98
2026-03-13 12:42:30.762 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=16.43 | totalMs=16.43
2026-03-13 12:42:30.765 | step 1 | route=IT_TicketPost | empId=21471 | query called at=12:42:30.765
2026-03-13 12:42:30.791 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=21.86
2026-03-13 12:42:30.796 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=30.22 | totalMs=30.22
2026-03-13 12:42:30.796 | step 1 | route=IT_TicketPost | empId=21471 | query called at=12:42:30.796
2026-03-13 12:42:30.798 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-13 12:42:30.799 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=2.52 | totalMs=2.52
2026-03-13 12:42:31.029 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:42:31.029
2026-03-13 12:42:31.039 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-13 12:42:31.041 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-13 12:42:31.042 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-13 12:42:31.044 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-13 12:42:31.046 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-13 12:42:31.084 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=38.28
2026-03-13 12:42:31.085 | step 3 | route=IT_Ticket | empId=21471 | apiMs=55.76 | totalMs=55.76
2026-03-13 12:42:31.085 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:42:31.085
2026-03-13 12:42:31.087 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-13 12:42:31.088 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-13 12:42:31.090 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-13 12:42:31.090 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.88 | totalMs=4.88
2026-03-13 12:43:08.744 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=12:43:08.744
2026-03-13 12:43:08.787 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=42.1
2026-03-13 12:43:08.791 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=46.57 | totalMs=46.57
2026-03-13 12:43:08.822 | step 5 | route=dashboard | empId=GRA0295 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-13 12:43:09.336 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:43:09.336
2026-03-13 12:43:26.956 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=12:43:26.956
2026-03-13 12:43:27.011 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=55.37
2026-03-13 12:43:27.042 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=25
2026-03-13 12:43:27.047 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=91.05 | totalMs=91.05
2026-03-13 12:43:27.050 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=12:43:27.050
2026-03-13 12:43:27.052 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-13 12:43:27.053 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-13 12:43:27.055 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-13 12:43:27.055 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=5.06 | totalMs=5.06
2026-03-13 12:43:27.055 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=12:43:27.055
2026-03-13 12:43:27.057 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-13 12:43:27.058 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-13 12:43:27.059 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-13 12:43:27.060 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=4.26 | totalMs=4.26
2026-03-13 12:43:27.289 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=12:43:27.289
2026-03-13 12:43:27.305 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=15.38
2026-03-13 12:43:27.305 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=16.17 | totalMs=16.17
2026-03-13 12:43:27.769 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:43:27.769
2026-03-13 12:51:00.875 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:51:00.875
2026-03-13 12:51:00.908 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=32.51
2026-03-13 12:51:00.913 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-13 12:51:00.917 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-13 12:51:00.918 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-13 12:51:00.940 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=21.38
2026-03-13 12:51:00.979 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=38.23
2026-03-13 12:51:00.979 | step 3 | route=IT_Ticket | empId=68488 | apiMs=104.27 | totalMs=104.27
2026-03-13 12:51:00.979 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:51:00.979
2026-03-13 12:51:00.996 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=16.67
2026-03-13 12:51:00.998 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-13 12:51:00.999 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-13 12:51:00.999 | step 3 | route=IT_Ticket | empId=68488 | apiMs=19.94 | totalMs=19.94
2026-03-13 12:51:32.663 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=12:51:32.663
2026-03-13 12:51:32.799 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=135.59
2026-03-13 12:51:32.803 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=139.47 | totalMs=139.47
2026-03-13 12:51:39.507 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=12:51:39.507
2026-03-13 12:51:39.519 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-03-13 12:51:39.523 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=15.59 | totalMs=15.59
2026-03-13 12:53:45.465 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:53:45.465
2026-03-13 12:53:45.476 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-13 12:53:45.480 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=14.37 | totalMs=14.37
2026-03-13 12:53:45.483 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:53:45.483
2026-03-13 12:53:45.496 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=10.25
2026-03-13 12:53:45.498 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=15.00 | totalMs=15.00
2026-03-13 12:53:45.498 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:53:45.498
2026-03-13 12:53:45.514 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.43
2026-03-13 12:53:45.514 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=16.22 | totalMs=16.22
2026-03-13 12:53:48.333 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:53:48.333
2026-03-13 12:53:48.343 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-13 12:53:48.348 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-13 12:53:48.352 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-13 12:53:48.354 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-13 12:53:48.355 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-13 12:53:48.394 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=38.18
2026-03-13 12:53:48.394 | step 3 | route=IT_Ticket | empId=68488 | apiMs=61.48 | totalMs=61.48
2026-03-13 12:53:48.395 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:53:48.395
2026-03-13 12:53:48.396 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-13 12:53:48.398 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-13 12:53:48.399 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-13 12:53:48.399 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.67 | totalMs=4.67
2026-03-13 12:54:26.810 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:54:26.810
2026-03-13 12:54:26.861 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=49.82
2026-03-13 12:54:26.865 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=54.47 | totalMs=54.47
2026-03-13 12:54:27.237 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:54:27.237
2026-03-13 12:54:29.164 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:54:29.164
2026-03-13 12:54:29.178 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=13.37
2026-03-13 12:54:29.182 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=17.37 | totalMs=17.37
2026-03-13 12:54:29.539 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:54:29.539
2026-03-13 12:54:39.554 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:54:39.554
2026-03-13 12:54:39.568 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=12.65
2026-03-13 12:54:39.568 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=13.63 | totalMs=13.63
2026-03-13 12:54:39.928 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:54:39.928
2026-03-13 13:02:25.447 | step 1 | route=IT_Ticket | empId=46973 | query called at=13:02:25.447
2026-03-13 13:02:25.476 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=28.64
2026-03-13 13:02:25.481 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-13 13:02:25.485 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-13 13:02:25.490 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-13 13:02:25.504 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=13.36
2026-03-13 13:02:25.524 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=19.99
2026-03-13 13:02:25.524 | step 3 | route=IT_Ticket | empId=46973 | apiMs=77.57 | totalMs=77.57
2026-03-13 13:02:25.525 | step 1 | route=IT_Ticket | empId=46973 | query called at=13:02:25.525
2026-03-13 13:02:25.535 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=9.88
2026-03-13 13:02:25.536 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-13 13:02:25.537 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-13 13:02:25.537 | step 3 | route=IT_Ticket | empId=46973 | apiMs=12.55 | totalMs=12.55
2026-03-13 13:02:44.138 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=13:02:44.138
2026-03-13 13:02:44.233 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=95.27
2026-03-13 13:02:44.237 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=99.15 | totalMs=99.15
2026-03-13 13:02:45.878 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=13:02:45.878
2026-03-13 13:02:45.888 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-13 13:02:45.892 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=13.65 | totalMs=13.65
2026-03-13 13:05:15.305 | step 1 | route=DesignTicketReport | empId=68300 | query called at=13:05:15.305
2026-03-13 13:05:15.552 | step 2 | route=DesignTicketReport | empId=68300 | query=DesignTicket_Report_proc | queryMs=246.61
2026-03-13 13:05:15.552 | step 3 | route=DesignTicketReport | empId=68300 | apiMs=247.55 | totalMs=247.55
2026-03-13 13:05:16.425 | step 4 | route=pageRenderd | empId=68300 | Page=DESIGNER TICKET REPORT | page fully loaded at : 13:05:16.425
2026-03-13 13:20:04.038 | step 1 | route=IT_Ticket | empId=43405 | query called at=13:20:04.038
2026-03-13 13:20:04.073 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=34.25
2026-03-13 13:20:04.075 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-13 13:20:04.076 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-13 13:20:04.078 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-13 13:20:04.099 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=21.19
2026-03-13 13:20:04.137 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=37.77
2026-03-13 13:20:04.138 | step 3 | route=IT_Ticket | empId=43405 | apiMs=99.10 | totalMs=99.10
2026-03-13 13:20:04.138 | step 1 | route=IT_Ticket | empId=43405 | query called at=13:20:04.138
2026-03-13 13:20:04.155 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=16.44
2026-03-13 13:20:04.156 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-13 13:20:04.157 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-13 13:20:04.157 | step 3 | route=IT_Ticket | empId=43405 | apiMs=19.54 | totalMs=19.54
2026-03-13 13:20:10.454 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43405 | query called at=13:20:10.454
2026-03-13 13:20:10.649 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=194.41
2026-03-13 13:20:10.652 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43405 | apiMs=198.30 | totalMs=198.30
2026-03-13 13:20:14.162 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query called at=13:20:14.162
2026-03-13 13:20:14.172 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-03-13 13:20:14.172 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43405 | apiMs=10.41 | totalMs=10.41
2026-03-13 13:20:22.030 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query called at=13:20:22.030
2026-03-13 13:20:22.046 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=15.26
2026-03-13 13:20:22.050 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43405 | apiMs=19.40 | totalMs=19.40
2026-03-13 13:20:25.126 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query called at=13:20:25.126
2026-03-13 13:20:25.138 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-03-13 13:20:25.141 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43405 | apiMs=15.15 | totalMs=15.15
2026-03-13 13:21:12.693 | step 1 | route=IT_TicketPost | empId=43405 | query called at=13:21:12.693
2026-03-13 13:21:12.704 | step 2 | route=IT_TicketPost | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-13 13:21:12.707 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=13.88 | totalMs=13.88
2026-03-13 13:21:12.711 | step 1 | route=IT_TicketPost | empId=43405 | query called at=13:21:12.711
2026-03-13 13:21:12.755 | step 2 | route=IT_TicketPost | empId=43405 | query=IT_Ticket_Save_SPOC | queryMs=41.01
2026-03-13 13:21:12.782 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=71.17 | totalMs=71.17
2026-03-13 13:21:12.782 | step 1 | route=IT_TicketPost | empId=43405 | query called at=13:21:12.782
2026-03-13 13:21:12.811 | step 2 | route=IT_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.01
2026-03-13 13:21:12.812 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=29.66 | totalMs=29.66
2026-03-13 13:21:12.812 | step 1 | route=IT_TicketPost | empId=43405 | query called at=13:21:12.812
2026-03-13 13:21:12.814 | step 2 | route=IT_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-13 13:21:12.814 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=1.94 | totalMs=1.94
2026-03-13 13:21:13.079 | step 1 | route=IT_Ticket | empId=43405 | query called at=13:21:13.079
2026-03-13 13:21:13.089 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-13 13:21:13.091 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-13 13:21:13.092 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 13:21:13.094 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-13 13:21:13.095 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-13 13:21:13.134 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=38.64
2026-03-13 13:21:13.135 | step 3 | route=IT_Ticket | empId=43405 | apiMs=56.00 | totalMs=56.00
2026-03-13 13:21:13.135 | step 1 | route=IT_Ticket | empId=43405 | query called at=13:21:13.135
2026-03-13 13:21:13.137 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-13 13:21:13.138 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-13 13:21:13.139 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 13:21:13.140 | step 3 | route=IT_Ticket | empId=43405 | apiMs=4.67 | totalMs=4.67
2026-03-13 13:28:29.001 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:28:29.001
2026-03-13 13:28:29.091 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=89.6
2026-03-13 13:28:29.100 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=5.42
2026-03-13 13:28:29.109 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=6.17
2026-03-13 13:28:29.119 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=6.61
2026-03-13 13:28:29.196 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=76.97
2026-03-13 13:28:29.305 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=108.6
2026-03-13 13:28:29.306 | step 3 | route=IT_Ticket | empId=40217 | apiMs=304.83 | totalMs=304.83
2026-03-13 13:28:29.306 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:28:29.306
2026-03-13 13:28:29.348 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=41.79
2026-03-13 13:28:29.357 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-03-13 13:28:29.365 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-03-13 13:28:29.366 | step 3 | route=IT_Ticket | empId=40217 | apiMs=59.53 | totalMs=59.53
2026-03-13 13:28:44.862 | step 1 | route=HW_TicketFun | empId= | query called at=13:28:44.862
2026-03-13 13:28:44.873 | step 2 | route=HW_TicketFun | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=10.02
2026-03-13 13:28:44.876 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.34 | totalMs=14.34
2026-03-13 13:29:13.495 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:29:13.495
2026-03-13 13:29:13.535 | step 2 | route=HW_TicketPost | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=38.74
2026-03-13 13:29:13.539 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=43.73 | totalMs=43.73
2026-03-13 13:29:13.543 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:29:13.543
2026-03-13 13:29:13.549 | step 2 | route=HW_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.97
2026-03-13 13:29:13.549 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=6.02 | totalMs=6.02
2026-03-13 13:29:13.549 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:29:13.549
2026-03-13 13:29:13.551 | step 2 | route=HW_TicketPost | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-03-13 13:29:13.552 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=2.39 | totalMs=2.39
2026-03-13 13:29:13.552 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:29:13.552
2026-03-13 13:29:13.889 | step 2 | route=HW_TicketPost | empId=40217 | query=hw_ticket_save_proc_kpi | queryMs=336.3
2026-03-13 13:29:13.898 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=345.92 | totalMs=345.92
2026-03-13 13:29:14.126 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:29:14.126
2026-03-13 13:29:14.139 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.22
2026-03-13 13:29:14.154 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-13 13:29:14.163 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-13 13:29:14.166 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=2.25
2026-03-13 13:29:14.168 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-13 13:29:14.188 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=20
2026-03-13 13:29:14.188 | step 3 | route=IT_Ticket | empId=40217 | apiMs=61.94 | totalMs=61.94
2026-03-13 13:29:14.189 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:29:14.189
2026-03-13 13:29:14.190 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-13 13:29:14.191 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-13 13:29:14.192 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-13 13:29:14.192 | step 3 | route=IT_Ticket | empId=40217 | apiMs=3.89 | totalMs=3.89
2026-03-13 13:29:38.718 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=13:29:38.718
2026-03-13 13:29:38.759 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=40.77
2026-03-13 13:29:38.763 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=45.13 | totalMs=45.13
2026-03-13 13:29:39.262 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:29:39.262
2026-03-13 13:29:55.668 | step 1 | route=HW_Ticket_Report | empId=40217 | query called at=13:29:55.668
2026-03-13 13:29:55.695 | step 2 | route=HW_Ticket_Report | empId=40217 | query=hw_ticket_report_kpi_proc | queryMs=26.57
2026-03-13 13:29:55.696 | step 3 | route=HW_Ticket_Report | empId=40217 | apiMs=27.59 | totalMs=27.59
2026-03-13 13:29:56.064 | step 4 | route=pageRenderd | empId=40217 | Page=HW TICKET REPORT | page fully loaded at : 13:29:56.064
2026-03-13 14:07:23.241 | step 1 | route=IT_Ticket | empId=9549 | query called at=14:07:23.241
2026-03-13 14:07:23.275 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=34.01
2026-03-13 14:07:23.280 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.71
2026-03-13 14:07:23.285 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-13 14:07:23.289 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-13 14:07:23.311 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=21.73
2026-03-13 14:07:23.346 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=34.25
2026-03-13 14:07:23.346 | step 3 | route=IT_Ticket | empId=9549 | apiMs=105.63 | totalMs=105.63
2026-03-13 14:07:23.347 | step 1 | route=IT_Ticket | empId=9549 | query called at=14:07:23.347
2026-03-13 14:07:23.366 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=18.8
2026-03-13 14:07:23.367 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 14:07:23.369 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-13 14:07:23.369 | step 3 | route=IT_Ticket | empId=9549 | apiMs=22.21 | totalMs=22.21
2026-03-13 14:07:26.579 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:07:26.579
2026-03-13 14:07:26.645 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=66.15
2026-03-13 14:07:26.651 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=72.69 | totalMs=72.69
2026-03-13 14:07:27.269 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:07:27.269
2026-03-13 14:07:31.904 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:07:31.904
2026-03-13 14:07:31.935 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=30.27
2026-03-13 14:07:31.937 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=33.18 | totalMs=33.18
2026-03-13 14:07:31.937 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:07:31.937
2026-03-13 14:07:31.939 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-13 14:07:31.941 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-13 14:07:31.942 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-13 14:07:31.942 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.08 | totalMs=5.08
2026-03-13 14:07:34.276 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:07:34.276
2026-03-13 14:07:34.319 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=39.11
2026-03-13 14:07:34.322 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=46.27 | totalMs=46.27
2026-03-13 14:07:34.719 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:07:34.719
2026-03-13 14:17:43.797 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:17:43.797
2026-03-13 14:17:43.831 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=33.3
2026-03-13 14:17:43.833 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-13 14:17:43.835 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-13 14:17:43.836 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-13 14:17:43.858 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=21.59
2026-03-13 14:17:43.897 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=38.34
2026-03-13 14:17:43.897 | step 3 | route=IT_Ticket | empId=10342 | apiMs=99.67 | totalMs=99.67
2026-03-13 14:17:43.898 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:17:43.898
2026-03-13 14:17:43.915 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=17.09
2026-03-13 14:17:43.916 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-13 14:17:43.918 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-13 14:17:43.918 | step 3 | route=IT_Ticket | empId=10342 | apiMs=20.56 | totalMs=20.56
2026-03-13 14:17:51.452 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=14:17:51.452
2026-03-13 14:17:51.780 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=327.67
2026-03-13 14:17:51.783 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=331.56 | totalMs=331.56
2026-03-13 14:17:53.516 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=14:17:53.516
2026-03-13 14:17:53.528 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-03-13 14:17:53.531 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=15.02 | totalMs=15.02
2026-03-13 14:18:37.147 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:18:37.147
2026-03-13 14:18:37.158 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-13 14:18:37.159 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=11.66 | totalMs=11.66
2026-03-13 14:18:37.159 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:18:37.159
2026-03-13 14:18:37.380 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=220.82
2026-03-13 14:18:37.390 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=231.21 | totalMs=231.21
2026-03-13 14:18:37.391 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:18:37.391
2026-03-13 14:18:37.419 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.08
2026-03-13 14:18:37.419 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=28.83 | totalMs=28.83
2026-03-13 14:18:37.420 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:18:37.420
2026-03-13 14:18:37.421 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-13 14:18:37.421 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.64 | totalMs=1.64
2026-03-13 14:18:41.522 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:18:41.522
2026-03-13 14:18:41.532 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-13 14:18:41.536 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-13 14:18:41.541 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-13 14:18:41.542 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-13 14:18:41.544 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-13 14:18:41.583 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=38.91
2026-03-13 14:18:41.583 | step 3 | route=IT_Ticket | empId=10342 | apiMs=61.79 | totalMs=61.79
2026-03-13 14:18:41.584 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:18:41.584
2026-03-13 14:18:41.585 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-13 14:18:41.587 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-13 14:18:41.588 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-13 14:18:41.588 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.62 | totalMs=4.62
2026-03-13 14:19:21.372 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=14:19:21.372
2026-03-13 14:19:21.682 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=307.95
2026-03-13 14:19:21.686 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=313.57 | totalMs=313.57
2026-03-13 14:19:23.889 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=14:19:23.889
2026-03-13 14:19:23.902 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-03-13 14:19:23.906 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=16.82 | totalMs=16.82
2026-03-13 14:19:34.937 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:19:34.937
2026-03-13 14:19:34.948 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-13 14:19:34.952 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=14.99 | totalMs=14.99
2026-03-13 14:19:34.956 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:19:34.956
2026-03-13 14:19:34.973 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=13.02
2026-03-13 14:19:34.975 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=18.63 | totalMs=18.63
2026-03-13 14:19:34.975 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:19:34.975
2026-03-13 14:19:34.977 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-13 14:19:34.977 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.45 | totalMs=2.45
2026-03-13 14:19:34.978 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:19:34.978
2026-03-13 14:19:34.980 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-13 14:19:34.980 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.17 | totalMs=2.17
2026-03-13 14:19:38.186 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:19:38.186
2026-03-13 14:19:38.198 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.5
2026-03-13 14:19:38.205 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=2.07
2026-03-13 14:19:38.210 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-03-13 14:19:38.213 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-03-13 14:19:38.215 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.73
2026-03-13 14:19:38.255 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=39.45
2026-03-13 14:19:38.256 | step 3 | route=IT_Ticket | empId=10342 | apiMs=69.81 | totalMs=69.81
2026-03-13 14:19:38.257 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:19:38.257
2026-03-13 14:19:38.259 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=2.04
2026-03-13 14:19:38.262 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-03-13 14:19:38.263 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-13 14:19:38.264 | step 3 | route=IT_Ticket | empId=10342 | apiMs=7.02 | totalMs=7.02
2026-03-13 14:21:07.702 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=14:21:07.702
2026-03-13 14:21:08.029 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=327.24
2026-03-13 14:21:08.034 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=332.09 | totalMs=332.09
2026-03-13 14:21:09.532 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=14:21:09.532
2026-03-13 14:21:09.548 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=15.1
2026-03-13 14:21:09.553 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=20.01 | totalMs=20.01
2026-03-13 14:21:21.322 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:21:21.322
2026-03-13 14:21:21.333 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-03-13 14:21:21.337 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=15.21 | totalMs=15.21
2026-03-13 14:21:21.341 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:21:21.341
2026-03-13 14:21:21.370 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=25.53
2026-03-13 14:21:21.375 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=34.43 | totalMs=34.43
2026-03-13 14:21:21.376 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:21:21.376
2026-03-13 14:21:21.378 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-13 14:21:21.378 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.56 | totalMs=2.56
2026-03-13 14:21:21.379 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:21:21.379
2026-03-13 14:21:21.380 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-13 14:21:21.380 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.65 | totalMs=1.65
2026-03-13 14:21:23.995 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:21:23.995
2026-03-13 14:21:24.025 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=28.6
2026-03-13 14:21:24.030 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.68
2026-03-13 14:21:24.035 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-13 14:21:24.036 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-13 14:21:24.038 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.59
2026-03-13 14:21:24.075 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=36.22
2026-03-13 14:21:24.076 | step 3 | route=IT_Ticket | empId=10342 | apiMs=80.25 | totalMs=80.25
2026-03-13 14:21:24.076 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:21:24.076
2026-03-13 14:21:24.078 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-13 14:21:24.080 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-13 14:21:24.081 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-13 14:21:24.081 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.98 | totalMs=4.98
2026-03-13 14:22:56.059 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=14:22:56.059
2026-03-13 14:22:56.364 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=305.08
2026-03-13 14:22:56.365 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=306.05 | totalMs=306.05
2026-03-13 14:22:57.804 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=14:22:57.804
2026-03-13 14:22:57.820 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.63
2026-03-13 14:22:57.823 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=18.82 | totalMs=18.82
2026-03-13 14:23:14.238 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:23:14.238
2026-03-13 14:23:14.249 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.79
2026-03-13 14:23:14.250 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=11.81 | totalMs=11.81
2026-03-13 14:23:14.250 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:23:14.250
2026-03-13 14:23:14.261 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=11.04
2026-03-13 14:23:14.263 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=13.41 | totalMs=13.41
2026-03-13 14:23:14.264 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:23:14.264
2026-03-13 14:23:14.266 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-13 14:23:14.266 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.23 | totalMs=2.23
2026-03-13 14:23:14.266 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:23:14.266
2026-03-13 14:23:14.268 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-13 14:23:14.268 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.76 | totalMs=1.76
2026-03-13 14:23:16.629 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:23:16.629
2026-03-13 14:23:16.642 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-13 14:23:16.646 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-13 14:23:16.648 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-13 14:23:16.649 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-13 14:23:16.650 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-13 14:23:16.682 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=31.53
2026-03-13 14:23:16.683 | step 3 | route=IT_Ticket | empId=10342 | apiMs=53.94 | totalMs=53.94
2026-03-13 14:23:16.683 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:23:16.683
2026-03-13 14:23:16.685 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-13 14:23:16.686 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-13 14:23:16.687 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-13 14:23:16.687 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.37 | totalMs=4.37
2026-03-13 14:39:25.666 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:39:25.666
2026-03-13 14:39:25.717 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=51
2026-03-13 14:39:25.730 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.57
2026-03-13 14:39:25.739 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=4.89
2026-03-13 14:39:25.747 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.01
2026-03-13 14:39:25.805 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=56.92
2026-03-13 14:39:25.929 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=123.07
2026-03-13 14:39:25.930 | step 3 | route=IT_Ticket | empId=51415 | apiMs=264.16 | totalMs=264.16
2026-03-13 14:39:25.930 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:39:25.930
2026-03-13 14:39:25.980 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=49.48
2026-03-13 14:39:25.989 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-13 14:39:25.998 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-03-13 14:39:25.999 | step 3 | route=IT_Ticket | empId=51415 | apiMs=68.27 | totalMs=68.27
2026-03-13 14:39:31.643 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:39:31.643
2026-03-13 14:39:31.699 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.94
2026-03-13 14:39:31.705 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=62.03 | totalMs=62.03
2026-03-13 14:39:36.369 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:39:36.369
2026-03-13 14:39:36.382 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.79
2026-03-13 14:39:36.386 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.50 | totalMs=16.50
2026-03-13 14:39:59.889 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:39:59.889
2026-03-13 14:39:59.903 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.82
2026-03-13 14:39:59.904 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.85 | totalMs=14.85
2026-03-13 14:39:59.904 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:39:59.904
2026-03-13 14:39:59.945 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=40.3
2026-03-13 14:39:59.947 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=42.47 | totalMs=42.47
2026-03-13 14:39:59.947 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:39:59.947
2026-03-13 14:39:59.949 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-13 14:39:59.950 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.63 | totalMs=2.63
2026-03-13 14:39:59.950 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:39:59.950
2026-03-13 14:39:59.951 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-13 14:39:59.952 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.51 | totalMs=1.51
2026-03-13 14:40:02.458 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:40:02.458
2026-03-13 14:40:02.479 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.16
2026-03-13 14:40:02.491 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.9
2026-03-13 14:40:02.499 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.06
2026-03-13 14:40:02.508 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-03-13 14:40:02.517 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.17
2026-03-13 14:40:02.560 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=42.73
2026-03-13 14:40:02.560 | step 3 | route=IT_Ticket | empId=51415 | apiMs=101.69 | totalMs=101.69
2026-03-13 14:40:02.560 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:40:02.560
2026-03-13 14:40:02.568 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.49
2026-03-13 14:40:02.577 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-03-13 14:40:02.585 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-03-13 14:40:02.585 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.99 | totalMs=24.99
2026-03-13 14:40:24.012 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:40:24.012
2026-03-13 14:40:24.072 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=59.4
2026-03-13 14:40:24.073 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=61.06 | totalMs=61.06
2026-03-13 14:40:24.915 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:40:24.915
2026-03-13 14:40:28.695 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:40:28.695
2026-03-13 14:40:28.720 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=24.42
2026-03-13 14:40:28.725 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=30.88 | totalMs=30.88
2026-03-13 14:40:28.729 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:40:28.729
2026-03-13 14:40:28.735 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-13 14:40:28.736 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-13 14:40:28.737 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-13 14:40:28.738 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.52 | totalMs=8.52
2026-03-13 14:40:32.148 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:40:32.148
2026-03-13 14:40:32.196 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=47.07
2026-03-13 14:40:32.200 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=52.02 | totalMs=52.02
2026-03-13 14:40:32.743 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:40:32.743
2026-03-13 15:01:27.716 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:01:27.716
2026-03-13 15:01:27.756 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=39.78
2026-03-13 15:01:27.758 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-13 15:01:27.759 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-13 15:01:27.760 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-13 15:01:27.784 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=23.05
2026-03-13 15:01:27.823 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=38.94
2026-03-13 15:01:27.823 | step 3 | route=IT_Ticket | empId=46020 | apiMs=107.55 | totalMs=107.55
2026-03-13 15:01:27.824 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:01:27.824
2026-03-13 15:01:27.843 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=18.43
2026-03-13 15:01:27.844 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 15:01:27.845 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-13 15:01:27.845 | step 3 | route=IT_Ticket | empId=46020 | apiMs=21.78 | totalMs=21.78
2026-03-13 15:02:02.697 | step 1 | route=HW_TicketFun | empId= | query called at=15:02:02.697
2026-03-13 15:02:02.708 | step 2 | route=HW_TicketFun | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=9.76
2026-03-13 15:02:02.708 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=10.81 | totalMs=10.81
2026-03-13 15:03:01.169 | step 1 | route=HW_TicketPost | empId=46020 | query called at=15:03:01.169
2026-03-13 15:03:01.377 | step 2 | route=HW_TicketPost | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=207.12
2026-03-13 15:03:01.381 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=211.71 | totalMs=211.71
2026-03-13 15:03:01.384 | step 1 | route=HW_TicketPost | empId=46020 | query called at=15:03:01.384
2026-03-13 15:03:01.417 | step 2 | route=HW_TicketPost | empId=46020 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.07
2026-03-13 15:03:01.417 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=32.67 | totalMs=32.67
2026-03-13 15:03:01.417 | step 1 | route=HW_TicketPost | empId=46020 | query called at=15:03:01.417
2026-03-13 15:03:01.419 | step 2 | route=HW_TicketPost | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-13 15:03:01.420 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=2.11 | totalMs=2.11
2026-03-13 15:03:01.420 | step 1 | route=HW_TicketPost | empId=46020 | query called at=15:03:01.420
2026-03-13 15:03:01.910 | step 2 | route=HW_TicketPost | empId=46020 | query=hw_ticket_save_proc_kpi | queryMs=489.92
2026-03-13 15:03:01.916 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=496.05 | totalMs=496.05
2026-03-13 15:03:02.148 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:03:02.148
2026-03-13 15:03:02.162 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-13 15:03:02.167 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-13 15:03:02.168 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-13 15:03:02.169 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 15:03:02.171 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-13 15:03:02.213 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=41.26
2026-03-13 15:03:02.213 | step 3 | route=IT_Ticket | empId=46020 | apiMs=64.54 | totalMs=64.54
2026-03-13 15:03:02.213 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:03:02.213
2026-03-13 15:03:02.215 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-13 15:03:02.216 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-13 15:03:02.218 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-13 15:03:02.218 | step 3 | route=IT_Ticket | empId=46020 | apiMs=4.47 | totalMs=4.47
2026-03-13 15:11:20.249 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:11:20.249
2026-03-13 15:11:20.284 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=34.89
2026-03-13 15:11:20.286 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-13 15:11:20.288 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-13 15:11:20.290 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-13 15:11:20.312 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=22.01
2026-03-13 15:11:20.349 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=36.26
2026-03-13 15:11:20.349 | step 3 | route=IT_Ticket | empId=52208 | apiMs=99.91 | totalMs=99.91
2026-03-13 15:11:20.349 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:11:20.349
2026-03-13 15:11:20.367 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=17.79
2026-03-13 15:11:20.369 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-13 15:11:20.370 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-13 15:11:20.370 | step 3 | route=IT_Ticket | empId=52208 | apiMs=21.23 | totalMs=21.23
2026-03-13 15:11:48.000 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=15:11:48.000
2026-03-13 15:11:48.805 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=800.09
2026-03-13 15:11:48.809 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=809.17 | totalMs=809.17
2026-03-13 15:11:50.658 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=15:11:50.658
2026-03-13 15:11:50.685 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=22.66
2026-03-13 15:11:50.689 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=30.75 | totalMs=30.75
2026-03-13 15:12:37.482 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:12:37.482
2026-03-13 15:12:37.493 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-13 15:12:37.497 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=14.10 | totalMs=14.10
2026-03-13 15:12:37.500 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:12:37.500
2026-03-13 15:12:38.698 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=1194.89
2026-03-13 15:12:38.772 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=1,272.23 | totalMs=1,272.23
2026-03-13 15:12:38.773 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:12:38.773
2026-03-13 15:12:38.813 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=40.27
2026-03-13 15:12:38.814 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=41.14 | totalMs=41.14
2026-03-13 15:12:42.229 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:12:42.229
2026-03-13 15:12:42.245 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=16.22
2026-03-13 15:12:42.250 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-13 15:12:42.255 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-13 15:12:42.259 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-13 15:12:42.260 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-13 15:12:42.299 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=38.49
2026-03-13 15:12:42.299 | step 3 | route=IT_Ticket | empId=52208 | apiMs=70.51 | totalMs=70.51
2026-03-13 15:12:42.300 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:12:42.300
2026-03-13 15:12:42.308 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=7.65
2026-03-13 15:12:42.317 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=8.49
2026-03-13 15:12:42.325 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-13 15:12:42.325 | step 3 | route=IT_Ticket | empId=52208 | apiMs=25.50 | totalMs=25.50
2026-03-13 15:15:39.825 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=15:15:39.825
2026-03-13 15:15:40.132 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=307.28
2026-03-13 15:15:40.133 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=308.29 | totalMs=308.29
2026-03-13 15:15:43.208 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=15:15:43.208
2026-03-13 15:15:43.219 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-03-13 15:15:43.219 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=11.75 | totalMs=11.75
2026-03-13 15:16:27.851 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:16:27.851
2026-03-13 15:16:27.867 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=15.36
2026-03-13 15:16:27.867 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=16.27 | totalMs=16.27
2026-03-13 15:16:27.868 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:16:27.868
2026-03-13 15:16:27.916 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=47.43
2026-03-13 15:16:27.929 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=60.96 | totalMs=60.96
2026-03-13 15:16:27.929 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:16:27.929
2026-03-13 15:16:27.939 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.05
2026-03-13 15:16:27.939 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=9.77 | totalMs=9.77
2026-03-13 15:16:31.127 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:16:31.127
2026-03-13 15:16:31.136 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-03-13 15:16:31.141 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-13 15:16:31.145 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-13 15:16:31.147 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-13 15:16:31.149 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-13 15:16:31.187 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=38.35
2026-03-13 15:16:31.188 | step 3 | route=IT_Ticket | empId=52208 | apiMs=61.02 | totalMs=61.02
2026-03-13 15:16:31.188 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:16:31.188
2026-03-13 15:16:31.190 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-13 15:16:31.191 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-13 15:16:31.192 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-13 15:16:31.193 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.56 | totalMs=4.56
2026-03-13 15:25:13.921 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:25:13.921
2026-03-13 15:25:13.973 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=51.39
2026-03-13 15:25:13.979 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=57.81 | totalMs=57.81
2026-03-13 15:25:13.979 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:25:13.979
2026-03-13 15:25:13.981 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-13 15:25:13.982 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-13 15:25:13.985 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-13 15:25:13.985 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.45 | totalMs=5.45
2026-03-13 15:25:17.272 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:25:17.272
2026-03-13 15:25:17.360 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=88.26
2026-03-13 15:25:17.364 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=91.89 | totalMs=91.89
2026-03-13 15:25:18.263 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:25:18.263
2026-03-13 15:25:23.990 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:25:23.990
2026-03-13 15:25:24.011 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=20.19
2026-03-13 15:25:24.035 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=45.05 | totalMs=45.05
2026-03-13 15:25:24.039 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:25:24.039
2026-03-13 15:25:24.048 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.54
2026-03-13 15:25:24.057 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-03-13 15:25:24.065 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-03-13 15:25:24.066 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=27.02 | totalMs=27.02
2026-03-13 15:25:26.752 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:25:26.752
2026-03-13 15:25:26.787 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.55
2026-03-13 15:25:26.791 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.85 | totalMs=38.85
2026-03-13 15:25:27.449 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:25:27.449
2026-03-13 15:34:47.366 | step 1 | route=IT_Ticket | empId=24329 | query called at=15:34:47.366
2026-03-13 15:34:47.399 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=33.03
2026-03-13 15:34:47.401 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-13 15:34:47.402 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-13 15:34:47.404 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 15:34:47.426 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=21.98
2026-03-13 15:34:47.462 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=35.88
2026-03-13 15:34:47.463 | step 3 | route=IT_Ticket | empId=24329 | apiMs=97.02 | totalMs=97.02
2026-03-13 15:34:47.463 | step 1 | route=IT_Ticket | empId=24329 | query called at=15:34:47.463
2026-03-13 15:34:47.480 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=17.03
2026-03-13 15:34:47.482 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-13 15:34:47.483 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-13 15:34:47.483 | step 3 | route=IT_Ticket | empId=24329 | apiMs=20.18 | totalMs=20.18
2026-03-13 15:35:01.211 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=15:35:01.211
2026-03-13 15:35:01.378 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=166.9
2026-03-13 15:35:01.382 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=171.66 | totalMs=171.66
2026-03-13 15:35:03.210 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=15:35:03.210
2026-03-13 15:35:03.231 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=16.8
2026-03-13 15:35:03.234 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=23.50 | totalMs=23.50
2026-03-13 15:37:50.052 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=15:37:50.052
2026-03-13 15:37:50.107 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.69
2026-03-13 15:37:50.107 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.68 | totalMs=55.68
2026-03-13 15:38:05.251 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=15:38:05.251
2026-03-13 15:38:05.268 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.88
2026-03-13 15:38:05.268 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.72 | totalMs=17.72
2026-03-13 15:38:31.345 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:38:31.345
2026-03-13 15:38:31.356 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-13 15:38:31.359 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.89 | totalMs=13.89
2026-03-13 15:38:31.362 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:38:31.362
2026-03-13 15:38:31.429 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=63.73
2026-03-13 15:38:31.436 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=74.23 | totalMs=74.23
2026-03-13 15:38:31.437 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:38:31.437
2026-03-13 15:38:31.439 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-13 15:38:31.439 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.07 | totalMs=2.07
2026-03-13 15:38:31.439 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:38:31.439
2026-03-13 15:38:31.440 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-13 15:38:31.441 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.39 | totalMs=1.39
2026-03-13 15:38:33.262 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:38:33.262
2026-03-13 15:38:33.273 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-13 15:38:33.278 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-13 15:38:33.282 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-13 15:38:33.283 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-13 15:38:33.285 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-13 15:38:33.322 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=37.24
2026-03-13 15:38:33.323 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.34 | totalMs=60.34
2026-03-13 15:38:33.323 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:38:33.323
2026-03-13 15:38:33.325 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-13 15:38:33.326 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-13 15:38:33.328 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-13 15:38:33.328 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.74 | totalMs=4.74
2026-03-13 15:38:36.595 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:38:36.595
2026-03-13 15:38:36.630 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.03
2026-03-13 15:38:36.634 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.13 | totalMs=39.13
2026-03-13 15:38:37.317 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:38:37.317
2026-03-13 15:38:39.697 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:38:39.697
2026-03-13 15:38:39.735 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=37.01
2026-03-13 15:38:39.737 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=39.41 | totalMs=39.41
2026-03-13 15:38:39.737 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:38:39.737
2026-03-13 15:38:39.739 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-13 15:38:39.740 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-13 15:38:39.741 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-13 15:38:39.742 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.58 | totalMs=4.58
2026-03-13 15:38:42.169 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:38:42.169
2026-03-13 15:38:42.202 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=32.11
2026-03-13 15:38:42.205 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.01 | totalMs=36.01
2026-03-13 15:38:42.893 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:38:42.893
2026-03-13 15:40:12.557 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:40:12.557
2026-03-13 15:40:12.567 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-03-13 15:40:12.568 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-13 15:40:12.569 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-13 15:40:12.570 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-13 15:40:12.572 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-13 15:40:12.593 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=20.63
2026-03-13 15:40:12.593 | step 3 | route=IT_Ticket | empId=51700 | apiMs=35.96 | totalMs=35.96
2026-03-13 15:40:12.593 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:40:12.593
2026-03-13 15:40:12.595 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-03-13 15:40:12.597 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 15:40:12.598 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-13 15:40:12.598 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.62 | totalMs=4.62
2026-03-13 15:40:18.717 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=15:40:18.717
2026-03-13 15:40:18.875 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=157.47
2026-03-13 15:40:18.875 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=158.42 | totalMs=158.42
2026-03-13 15:40:24.350 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=15:40:24.350
2026-03-13 15:40:24.362 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.71
2026-03-13 15:40:24.362 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=12.57 | totalMs=12.57
2026-03-13 15:40:58.989 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:40:58.989
2026-03-13 15:40:58.999 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-13 15:40:58.999 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=10.62 | totalMs=10.62
2026-03-13 15:40:59.000 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:40:59.000
2026-03-13 15:40:59.017 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=17.3
2026-03-13 15:40:59.019 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=19.50 | totalMs=19.50
2026-03-13 15:40:59.019 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:40:59.019
2026-03-13 15:40:59.021 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-13 15:40:59.021 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=1.84 | totalMs=1.84
2026-03-13 15:41:01.604 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:41:01.604
2026-03-13 15:41:01.615 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-13 15:41:01.619 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-13 15:41:01.624 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-13 15:41:01.625 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-13 15:41:01.627 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-13 15:41:01.666 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=39.12
2026-03-13 15:41:01.666 | step 3 | route=IT_Ticket | empId=51700 | apiMs=61.77 | totalMs=61.77
2026-03-13 15:41:01.667 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:41:01.667
2026-03-13 15:41:01.669 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-13 15:41:01.670 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-13 15:41:01.671 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-13 15:41:01.671 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.49 | totalMs=4.49
2026-03-13 15:45:59.842 | step 1 | route=IT_TicketPost | empId=24329 | query called at=15:45:59.842
2026-03-13 15:45:59.853 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-03-13 15:45:59.853 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=11.73 | totalMs=11.73
2026-03-13 15:45:59.854 | step 1 | route=IT_TicketPost | empId=24329 | query called at=15:45:59.854
2026-03-13 15:45:59.959 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=104.91
2026-03-13 15:45:59.969 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=114.85 | totalMs=114.85
2026-03-13 15:45:59.969 | step 1 | route=IT_TicketPost | empId=24329 | query called at=15:45:59.969
2026-03-13 15:45:59.975 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.27
2026-03-13 15:45:59.975 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=6.04 | totalMs=6.04
2026-03-13 15:45:59.975 | step 1 | route=IT_TicketPost | empId=24329 | query called at=15:45:59.975
2026-03-13 15:45:59.984 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.36
2026-03-13 15:45:59.985 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=9.03 | totalMs=9.03
2026-03-13 15:46:03.075 | step 1 | route=IT_Ticket | empId=24329 | query called at=15:46:03.075
2026-03-13 15:46:03.101 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=25.4
2026-03-13 15:46:03.118 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=13.33
2026-03-13 15:46:03.134 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=13.4
2026-03-13 15:46:03.144 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-03-13 15:46:03.161 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=16.54
2026-03-13 15:46:03.242 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=80.72
2026-03-13 15:46:03.243 | step 3 | route=IT_Ticket | empId=24329 | apiMs=167.12 | totalMs=167.12
2026-03-13 15:46:03.243 | step 1 | route=IT_Ticket | empId=24329 | query called at=15:46:03.243
2026-03-13 15:46:03.256 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=12.85
2026-03-13 15:46:03.273 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=16.62
2026-03-13 15:46:03.284 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=10.64
2026-03-13 15:46:03.284 | step 3 | route=IT_Ticket | empId=24329 | apiMs=41.44 | totalMs=41.44
2026-03-13 15:46:35.214 | step 1 | route=IT_Ticket | empId=9549 | query called at=15:46:35.214
2026-03-13 15:46:35.228 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=12.99
2026-03-13 15:46:35.229 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-13 15:46:35.232 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=2.83
2026-03-13 15:46:35.234 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-13 15:46:35.235 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-13 15:46:35.283 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=47.81
2026-03-13 15:46:35.283 | step 3 | route=IT_Ticket | empId=9549 | apiMs=69.08 | totalMs=69.08
2026-03-13 15:46:35.284 | step 1 | route=IT_Ticket | empId=9549 | query called at=15:46:35.284
2026-03-13 15:46:35.299 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=14.48
2026-03-13 15:46:35.312 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=13.49
2026-03-13 15:46:35.314 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-13 15:46:35.314 | step 3 | route=IT_Ticket | empId=9549 | apiMs=30.74 | totalMs=30.74
2026-03-13 15:47:00.075 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9549 | query called at=15:47:00.075
2026-03-13 15:47:00.515 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=439.64
2026-03-13 15:47:00.519 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9549 | apiMs=443.69 | totalMs=443.69
2026-03-13 15:47:02.325 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=9549 | query called at=15:47:02.325
2026-03-13 15:47:02.336 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-03-13 15:47:02.339 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=9549 | apiMs=14.72 | totalMs=14.72
2026-03-13 15:47:46.428 | step 1 | route=IT_TicketPost | empId=9549 | query called at=15:47:46.428
2026-03-13 15:47:46.444 | step 2 | route=IT_TicketPost | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=15.61
2026-03-13 15:47:46.448 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=20.02 | totalMs=20.02
2026-03-13 15:47:46.451 | step 1 | route=IT_TicketPost | empId=9549 | query called at=15:47:46.451
2026-03-13 15:47:46.672 | step 2 | route=IT_TicketPost | empId=9549 | query=IT_Ticket_Save_SPOC | queryMs=217.17
2026-03-13 15:47:46.697 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=246.03 | totalMs=246.03
2026-03-13 15:47:46.698 | step 1 | route=IT_TicketPost | empId=9549 | query called at=15:47:46.698
2026-03-13 15:47:46.700 | step 2 | route=IT_TicketPost | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-13 15:47:46.700 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=2.56 | totalMs=2.56
2026-03-13 15:47:46.701 | step 1 | route=IT_TicketPost | empId=9549 | query called at=15:47:46.701
2026-03-13 15:47:46.702 | step 2 | route=IT_TicketPost | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-13 15:47:46.702 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=1.66 | totalMs=1.66
2026-03-13 15:47:50.486 | step 1 | route=IT_Ticket | empId=9549 | query called at=15:47:50.486
2026-03-13 15:47:50.496 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-13 15:47:50.501 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-13 15:47:50.506 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-13 15:47:50.507 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-13 15:47:50.509 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-13 15:47:50.543 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=34.06
2026-03-13 15:47:50.544 | step 3 | route=IT_Ticket | empId=9549 | apiMs=57.61 | totalMs=57.61
2026-03-13 15:47:50.544 | step 1 | route=IT_Ticket | empId=9549 | query called at=15:47:50.544
2026-03-13 15:47:50.546 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-13 15:47:50.547 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-13 15:47:50.549 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-13 15:47:50.549 | step 3 | route=IT_Ticket | empId=9549 | apiMs=4.92 | totalMs=4.92
2026-03-13 15:48:14.574 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:48:14.574
2026-03-13 15:48:14.585 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-13 15:48:14.587 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-13 15:48:14.588 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-13 15:48:14.590 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-13 15:48:14.591 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-13 15:48:14.623 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=31.18
2026-03-13 15:48:14.623 | step 3 | route=IT_Ticket | empId=49454 | apiMs=48.53 | totalMs=48.53
2026-03-13 15:48:14.623 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:48:14.623
2026-03-13 15:48:14.625 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-13 15:48:14.627 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 15:48:14.628 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-13 15:48:14.628 | step 3 | route=IT_Ticket | empId=49454 | apiMs=4.74 | totalMs=4.74
2026-03-13 15:48:53.890 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49454 | query called at=15:48:53.890
2026-03-13 15:48:54.197 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=307.27
2026-03-13 15:48:54.201 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49454 | apiMs=311.45 | totalMs=311.45
2026-03-13 15:49:01.062 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query called at=15:49:01.062
2026-03-13 15:49:01.074 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=11.62
2026-03-13 15:49:01.078 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49454 | apiMs=16.07 | totalMs=16.07
2026-03-13 15:52:05.373 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:52:05.373
2026-03-13 15:52:05.384 | step 2 | route=IT_TicketPost | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-03-13 15:52:05.385 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=11.95 | totalMs=11.95
2026-03-13 15:52:05.385 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:52:05.385
2026-03-13 15:52:05.643 | step 2 | route=IT_TicketPost | empId=49454 | query=IT_Ticket_Save_SPOC | queryMs=257.77
2026-03-13 15:52:05.681 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=295.51 | totalMs=295.51
2026-03-13 15:52:05.681 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:52:05.681
2026-03-13 15:52:05.683 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-13 15:52:05.684 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=2.53 | totalMs=2.53
2026-03-13 15:52:05.684 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:52:05.684
2026-03-13 15:52:05.685 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-13 15:52:05.686 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=1.80 | totalMs=1.80
2026-03-13 15:52:06.073 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:52:06.073
2026-03-13 15:52:06.083 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-13 15:52:06.085 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-13 15:52:06.086 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-13 15:52:06.087 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-13 15:52:06.088 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-13 15:52:06.122 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=33.28
2026-03-13 15:52:06.122 | step 3 | route=IT_Ticket | empId=49454 | apiMs=49.43 | totalMs=49.43
2026-03-13 15:52:06.123 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:52:06.123
2026-03-13 15:52:06.125 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-13 15:52:06.126 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-13 15:52:06.127 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-13 15:52:06.128 | step 3 | route=IT_Ticket | empId=49454 | apiMs=4.88 | totalMs=4.88
2026-03-13 15:59:08.432 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=15:59:08.432
2026-03-13 15:59:08.465 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=31.64
2026-03-13 15:59:08.469 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=36.11 | totalMs=36.11
2026-03-13 15:59:08.809 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:59:08.809
2026-03-13 16:00:06.740 | step 1 | route=IT_Ticket_Report | empId=55880 | query called at=16:00:06.740
2026-03-13 16:00:07.320 | step 2 | route=IT_Ticket_Report | empId=55880 | query=kpi_it_ticket_report_page_proc | queryMs=575.63
2026-03-13 16:00:07.324 | step 3 | route=IT_Ticket_Report | empId=55880 | apiMs=583.59 | totalMs=583.59
2026-03-13 16:00:07.856 | step 4 | route=pageRenderd | empId=55880 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:00:07.856
2026-03-13 16:00:11.490 | step 1 | route=IT_Ticket | empId=55880 | query called at=16:00:11.490
2026-03-13 16:00:11.513 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=21.91
2026-03-13 16:00:11.514 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-13 16:00:11.515 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-13 16:00:11.516 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.66
2026-03-13 16:00:11.528 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=12
2026-03-13 16:00:11.548 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=19.47
2026-03-13 16:00:11.549 | step 3 | route=IT_Ticket | empId=55880 | apiMs=58.36 | totalMs=58.36
2026-03-13 16:00:11.549 | step 1 | route=IT_Ticket | empId=55880 | query called at=16:00:11.549
2026-03-13 16:00:11.567 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=17.66
2026-03-13 16:00:11.568 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-13 16:00:11.570 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-13 16:00:11.570 | step 3 | route=IT_Ticket | empId=55880 | apiMs=20.95 | totalMs=20.95
2026-03-13 16:01:09.678 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55880 | query called at=16:01:09.678
2026-03-13 16:01:10.140 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=457.9
2026-03-13 16:01:10.143 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55880 | apiMs=465.14 | totalMs=465.14
2026-03-13 16:01:13.330 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query called at=16:01:13.330
2026-03-13 16:01:13.354 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=19.51
2026-03-13 16:01:13.357 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55880 | apiMs=26.58 | totalMs=26.58
2026-03-13 16:01:50.214 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query called at=16:01:50.214
2026-03-13 16:01:50.232 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-03-13 16:01:50.236 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55880 | apiMs=21.09 | totalMs=21.09
2026-03-13 16:05:53.148 | step 1 | route=IT_TicketPost | empId=55880 | query called at=16:05:53.148
2026-03-13 16:05:53.158 | step 2 | route=IT_TicketPost | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-13 16:05:53.162 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=14.34 | totalMs=14.34
2026-03-13 16:05:53.165 | step 1 | route=IT_TicketPost | empId=55880 | query called at=16:05:53.165
2026-03-13 16:05:53.189 | step 2 | route=IT_TicketPost | empId=55880 | query=IT_Ticket_Save_SPOC | queryMs=20.23
2026-03-13 16:05:53.191 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=25.59 | totalMs=25.59
2026-03-13 16:05:53.191 | step 1 | route=IT_TicketPost | empId=55880 | query called at=16:05:53.191
2026-03-13 16:05:53.193 | step 2 | route=IT_TicketPost | empId=55880 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-13 16:05:53.194 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=2.45 | totalMs=2.45
2026-03-13 16:05:53.194 | step 1 | route=IT_TicketPost | empId=55880 | query called at=16:05:53.194
2026-03-13 16:05:53.196 | step 2 | route=IT_TicketPost | empId=55880 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-13 16:05:53.196 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=1.69 | totalMs=1.69
2026-03-13 16:05:56.002 | step 1 | route=IT_Ticket | empId=55880 | query called at=16:05:56.002
2026-03-13 16:05:56.021 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=18.3
2026-03-13 16:05:56.031 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=6.29
2026-03-13 16:05:56.039 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=4.97
2026-03-13 16:05:56.048 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=8.54
2026-03-13 16:05:56.065 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=16.02
2026-03-13 16:05:56.088 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=22.39
2026-03-13 16:05:56.088 | step 3 | route=IT_Ticket | empId=55880 | apiMs=85.65 | totalMs=85.65
2026-03-13 16:05:56.088 | step 1 | route=IT_Ticket | empId=55880 | query called at=16:05:56.088
2026-03-13 16:05:56.090 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 16:05:56.095 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=4.88
2026-03-13 16:05:56.100 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=4.77
2026-03-13 16:05:56.101 | step 3 | route=IT_Ticket | empId=55880 | apiMs=12.19 | totalMs=12.19
2026-03-13 16:07:22.654 | step 1 | route=Ticket_SPOC_Approve | empId=59059 | query called at=16:07:22.654
2026-03-13 16:07:22.677 | step 2 | route=Ticket_SPOC_Approve | empId=59059 | query=IT_TIcket_SPOCApp_Report | queryMs=22.33
2026-03-13 16:07:22.681 | step 3 | route=Ticket_SPOC_Approve | empId=59059 | apiMs=27.02 | totalMs=27.02
2026-03-13 16:07:23.264 | step 4 | route=pageRenderd | empId=59059 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:07:23.264
2026-03-13 16:09:14.688 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=16:09:14.688
2026-03-13 16:09:14.752 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=62.92
2026-03-13 16:09:14.752 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=63.84 | totalMs=63.84
2026-03-13 16:09:15.658 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:09:15.658
2026-03-13 16:09:20.189 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=16:09:20.189
2026-03-13 16:09:20.232 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=43.43
2026-03-13 16:09:20.238 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=49.02 | totalMs=49.02
2026-03-13 16:09:20.241 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=16:09:20.241
2026-03-13 16:09:20.246 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-13 16:09:20.247 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-13 16:09:20.248 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-03-13 16:09:20.248 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=6.78 | totalMs=6.78
2026-03-13 16:09:23.362 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=16:09:23.362
2026-03-13 16:09:23.431 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=69.09
2026-03-13 16:09:23.435 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=73.19 | totalMs=73.19
2026-03-13 16:09:24.406 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:09:24.406
2026-03-13 16:12:42.746 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:12:42.746
2026-03-13 16:12:42.776 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=29.49
2026-03-13 16:12:42.781 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-13 16:12:42.785 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-13 16:12:42.789 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-13 16:12:42.802 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=12.51
2026-03-13 16:12:42.826 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=23.48
2026-03-13 16:12:42.826 | step 3 | route=IT_Ticket | empId=68413 | apiMs=80.52 | totalMs=80.52
2026-03-13 16:12:42.827 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:12:42.827
2026-03-13 16:12:42.838 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=10.62
2026-03-13 16:12:42.839 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-13 16:12:42.840 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-13 16:12:42.840 | step 3 | route=IT_Ticket | empId=68413 | apiMs=13.62 | totalMs=13.62
2026-03-13 16:12:59.375 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=16:12:59.375
2026-03-13 16:12:59.592 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=217.41
2026-03-13 16:12:59.593 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=218.26 | totalMs=218.26
2026-03-13 16:13:04.933 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=16:13:04.933
2026-03-13 16:13:04.945 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-13 16:13:04.945 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=11.63 | totalMs=11.63
2026-03-13 16:13:10.830 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:13:10.830
2026-03-13 16:13:10.841 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-13 16:13:10.842 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-13 16:13:10.844 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-13 16:13:10.845 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-13 16:13:10.846 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-13 16:13:10.876 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=29.14
2026-03-13 16:13:10.876 | step 3 | route=IT_Ticket | empId=57185 | apiMs=45.82 | totalMs=45.82
2026-03-13 16:13:10.876 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:13:10.876
2026-03-13 16:13:10.878 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-13 16:13:10.879 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-13 16:13:10.880 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-13 16:13:10.881 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.64 | totalMs=4.64
2026-03-13 16:13:30.329 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=16:13:30.329
2026-03-13 16:13:30.618 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=288.2
2026-03-13 16:13:30.622 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=292.18 | totalMs=292.18
2026-03-13 16:13:33.105 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=16:13:33.105
2026-03-13 16:13:33.119 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=14.03
2026-03-13 16:13:33.123 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=18.13 | totalMs=18.13
2026-03-13 16:14:03.733 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:14:03.733
2026-03-13 16:14:03.777 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=44.49
2026-03-13 16:14:03.782 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=49.45 | totalMs=49.45
2026-03-13 16:14:03.786 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:14:03.786
2026-03-13 16:14:03.849 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=59.53
2026-03-13 16:14:03.861 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=75.53 | totalMs=75.53
2026-03-13 16:14:03.862 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:14:03.862
2026-03-13 16:14:03.870 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.01
2026-03-13 16:14:03.871 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=8.76 | totalMs=8.76
2026-03-13 16:14:03.871 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:14:03.871
2026-03-13 16:14:03.878 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.23
2026-03-13 16:14:03.879 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=7.85 | totalMs=7.85
2026-03-13 16:14:04.251 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:14:04.251
2026-03-13 16:14:04.296 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=44.51
2026-03-13 16:14:04.336 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=40.01
2026-03-13 16:14:04.377 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=40.36
2026-03-13 16:14:04.414 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=36.9
2026-03-13 16:14:04.448 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=33.86
2026-03-13 16:14:04.522 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=73.64
2026-03-13 16:14:04.523 | step 3 | route=IT_Ticket | empId=57185 | apiMs=271.90 | totalMs=271.90
2026-03-13 16:14:04.523 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:14:04.523
2026-03-13 16:14:04.531 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=7.55
2026-03-13 16:14:04.540 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-03-13 16:14:04.581 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=40.73
2026-03-13 16:14:04.581 | step 3 | route=IT_Ticket | empId=57185 | apiMs=57.91 | totalMs=57.91
2026-03-13 16:14:49.984 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:14:49.984
2026-03-13 16:14:50.081 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=96.06
2026-03-13 16:14:50.081 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=97.02 | totalMs=97.02
2026-03-13 16:14:50.762 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:14:50.762
2026-03-13 16:14:56.483 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:14:56.483
2026-03-13 16:14:56.581 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=97.93
2026-03-13 16:14:56.614 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=131.77 | totalMs=131.77
2026-03-13 16:14:56.615 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:14:56.615
2026-03-13 16:14:56.650 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=34.96
2026-03-13 16:14:56.688 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=37.91
2026-03-13 16:14:56.721 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=32.81
2026-03-13 16:14:56.722 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=107.08 | totalMs=107.08
2026-03-13 16:14:56.978 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:14:56.978
2026-03-13 16:14:57.047 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=67.89
2026-03-13 16:14:57.047 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=68.70 | totalMs=68.70
2026-03-13 16:14:57.679 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:14:57.679
2026-03-13 16:17:22.333 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:17:22.333
2026-03-13 16:17:22.377 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=43.28
2026-03-13 16:17:22.381 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=48.06 | totalMs=48.06
2026-03-13 16:17:22.385 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:17:22.385
2026-03-13 16:17:22.418 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=30.03
2026-03-13 16:17:22.421 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=35.90 | totalMs=35.90
2026-03-13 16:17:22.421 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:17:22.421
2026-03-13 16:17:22.423 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-13 16:17:22.423 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.11 | totalMs=2.11
2026-03-13 16:17:22.424 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:17:22.424
2026-03-13 16:17:22.425 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-13 16:17:22.425 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=1.64 | totalMs=1.64
2026-03-13 16:17:22.648 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:17:22.648
2026-03-13 16:17:22.661 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12.71
2026-03-13 16:17:22.663 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=2.12
2026-03-13 16:17:22.666 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=2.42
2026-03-13 16:17:22.670 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=3.43
2026-03-13 16:17:22.728 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=57.86
2026-03-13 16:17:22.795 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=65.92
2026-03-13 16:17:22.795 | step 3 | route=IT_Ticket | empId=68413 | apiMs=147.03 | totalMs=147.03
2026-03-13 16:17:22.795 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:17:22.795
2026-03-13 16:17:22.818 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=22.33
2026-03-13 16:17:22.819 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-13 16:17:22.820 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-13 16:17:22.821 | step 3 | route=IT_Ticket | empId=68413 | apiMs=25.37 | totalMs=25.37
2026-03-13 16:23:44.854 | step 1 | route=IT_Ticket | empId=45170 | query called at=16:23:44.854
2026-03-13 16:23:44.907 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=51.83
2026-03-13 16:23:44.913 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=2.81
2026-03-13 16:23:44.917 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-13 16:23:44.918 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-13 16:23:44.934 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=15.91
2026-03-13 16:23:44.991 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=56.49
2026-03-13 16:23:44.992 | step 3 | route=IT_Ticket | empId=45170 | apiMs=137.35 | totalMs=137.35
2026-03-13 16:23:44.992 | step 1 | route=IT_Ticket | empId=45170 | query called at=16:23:44.992
2026-03-13 16:23:45.020 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=27.14
2026-03-13 16:23:45.028 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=8.29
2026-03-13 16:23:45.033 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=4.49
2026-03-13 16:23:45.033 | step 3 | route=IT_Ticket | empId=45170 | apiMs=41.17 | totalMs=41.17
2026-03-13 16:23:56.305 | step 1 | route=HW_TicketFun | empId= | query called at=16:23:56.305
2026-03-13 16:23:56.316 | step 2 | route=HW_TicketFun | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=10.07
2026-03-13 16:23:56.319 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.21 | totalMs=14.21
2026-03-13 16:24:28.325 | step 1 | route=IT_Ticket | empId=18441 | query called at=16:24:28.325
2026-03-13 16:24:28.336 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-13 16:24:28.337 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-13 16:24:28.339 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-13 16:24:28.340 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-13 16:24:28.341 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-03-13 16:24:28.362 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=20.42
2026-03-13 16:24:28.362 | step 3 | route=IT_Ticket | empId=18441 | apiMs=37.09 | totalMs=37.09
2026-03-13 16:24:28.363 | step 1 | route=IT_Ticket | empId=18441 | query called at=16:24:28.363
2026-03-13 16:24:28.364 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-13 16:24:28.365 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-13 16:24:28.366 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-13 16:24:28.366 | step 3 | route=IT_Ticket | empId=18441 | apiMs=3.73 | totalMs=3.73
2026-03-13 16:24:33.313 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=16:24:33.313
2026-03-13 16:24:33.343 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=30.07
2026-03-13 16:24:33.344 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=30.88 | totalMs=30.88
2026-03-13 16:24:33.924 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:24:33.924
2026-03-13 16:24:39.380 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=16:24:39.380
2026-03-13 16:24:39.404 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=24.44
2026-03-13 16:24:39.406 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=26.50 | totalMs=26.50
2026-03-13 16:24:39.406 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=16:24:39.406
2026-03-13 16:24:39.422 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.39
2026-03-13 16:24:39.423 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-13 16:24:39.424 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-13 16:24:39.425 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=18.29 | totalMs=18.29
2026-03-13 16:24:42.327 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=16:24:42.327
2026-03-13 16:24:42.374 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=46.61
2026-03-13 16:24:42.378 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=50.65 | totalMs=50.65
2026-03-13 16:24:43.042 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:24:43.042
2026-03-13 16:25:16.137 | step 1 | route=HW_TicketPost | empId=45170 | query called at=16:25:16.137
2026-03-13 16:25:16.229 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=91.62
2026-03-13 16:25:16.233 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=95.64 | totalMs=95.64
2026-03-13 16:25:16.236 | step 1 | route=HW_TicketPost | empId=45170 | query called at=16:25:16.236
2026-03-13 16:25:16.241 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-03-13 16:25:16.241 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=5.36 | totalMs=5.36
2026-03-13 16:25:16.242 | step 1 | route=HW_TicketPost | empId=45170 | query called at=16:25:16.242
2026-03-13 16:25:16.243 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-13 16:25:16.244 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=1.96 | totalMs=1.96
2026-03-13 16:25:16.244 | step 1 | route=HW_TicketPost | empId=45170 | query called at=16:25:16.244
2026-03-13 16:25:16.288 | step 2 | route=HW_TicketPost | empId=45170 | query=hw_ticket_save_proc_kpi | queryMs=43.28 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI.KANAGARAJ/GGA0805, 4, TONER REFILL, 2, 12). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI.KANAGARAJ/GGA0805,@type_iss=4,@issue_Describ=TONER REFILL,@severity=2,@compid=12,@date=13-Mar-2026,@Emplno=45170,@filepath=,@filepath2=,@mod_id=1)
2026-03-13 16:25:16.295 | step 5 | route=HW_TicketPost | empId=45170 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI.KANAGARAJ/GGA0805, 4, TONER REFILL, 2, 12). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI.KANAGARAJ/GGA0805,@type_iss=4,@issue_Describ=TONER REFILL,@severity=2,@compid=12,@date=13-Mar-2026,@Emplno=45170,@filepath=,@filepath2=,@mod_id=1)
2026-03-13 16:25:16.516 | step 1 | route=IT_Ticket | empId=45170 | query called at=16:25:16.516
2026-03-13 16:25:16.526 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-13 16:25:16.528 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-13 16:25:16.529 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-13 16:25:16.530 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-13 16:25:16.531 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-13 16:25:16.558 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=26.41
2026-03-13 16:25:16.558 | step 3 | route=IT_Ticket | empId=45170 | apiMs=41.98 | totalMs=41.98
2026-03-13 16:25:16.559 | step 1 | route=IT_Ticket | empId=45170 | query called at=16:25:16.559
2026-03-13 16:25:16.560 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-13 16:25:16.561 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-13 16:25:16.563 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-13 16:25:16.563 | step 3 | route=IT_Ticket | empId=45170 | apiMs=4.17 | totalMs=4.17
2026-03-13 16:25:28.797 | step 1 | route=HW_TicketFun | empId= | query called at=16:25:28.797
2026-03-13 16:25:28.817 | step 2 | route=HW_TicketFun | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=20
2026-03-13 16:25:28.821 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=24.08 | totalMs=24.08
2026-03-13 16:25:43.999 | step 1 | route=HW_TicketPost | empId=45170 | query called at=16:25:43.999
2026-03-13 16:25:44.031 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=30.78
2026-03-13 16:25:44.035 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=35.60 | totalMs=35.60
2026-03-13 16:25:44.039 | step 1 | route=HW_TicketPost | empId=45170 | query called at=16:25:44.039
2026-03-13 16:25:44.044 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-13 16:25:44.044 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=5.32 | totalMs=5.32
2026-03-13 16:25:44.044 | step 1 | route=HW_TicketPost | empId=45170 | query called at=16:25:44.044
2026-03-13 16:25:44.046 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-13 16:25:44.046 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=1.70 | totalMs=1.70
2026-03-13 16:25:44.046 | step 1 | route=HW_TicketPost | empId=45170 | query called at=16:25:44.046
2026-03-13 16:25:44.058 | step 2 | route=HW_TicketPost | empId=45170 | query=hw_ticket_save_proc_kpi | queryMs=11.06
2026-03-13 16:25:44.061 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=14.14 | totalMs=14.14
2026-03-13 16:25:45.689 | step 1 | route=IT_Ticket | empId=45170 | query called at=16:25:45.689
2026-03-13 16:25:45.699 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-13 16:25:45.704 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-13 16:25:45.708 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-13 16:25:45.710 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-13 16:25:45.712 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-13 16:25:45.751 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=38.77
2026-03-13 16:25:45.751 | step 3 | route=IT_Ticket | empId=45170 | apiMs=62.19 | totalMs=62.19
2026-03-13 16:25:45.751 | step 1 | route=IT_Ticket | empId=45170 | query called at=16:25:45.751
2026-03-13 16:25:45.753 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-13 16:25:45.754 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-13 16:25:45.756 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-13 16:25:45.756 | step 3 | route=IT_Ticket | empId=45170 | apiMs=4.73 | totalMs=4.73
2026-03-13 16:35:22.975 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:35:22.975
2026-03-13 16:35:23.076 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=99.91
2026-03-13 16:35:23.085 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=8.67
2026-03-13 16:35:23.094 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=8.35
2026-03-13 16:35:23.104 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-13 16:35:23.172 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=68.21
2026-03-13 16:35:23.238 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=65.04
2026-03-13 16:35:23.238 | step 3 | route=IT_Ticket | empId=46973 | apiMs=263.00 | totalMs=263.00
2026-03-13 16:35:23.239 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:35:23.239
2026-03-13 16:35:23.271 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=31.96
2026-03-13 16:35:23.280 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-03-13 16:35:23.288 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-03-13 16:35:23.288 | step 3 | route=IT_Ticket | empId=46973 | apiMs=49.83 | totalMs=49.83
2026-03-13 16:35:31.115 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=16:35:31.115
2026-03-13 16:35:31.218 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=98.41
2026-03-13 16:35:31.222 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=107.32 | totalMs=107.32
2026-03-13 16:35:32.867 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=16:35:32.867
2026-03-13 16:35:32.924 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=56.55
2026-03-13 16:35:32.924 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=57.37 | totalMs=57.37
2026-03-13 16:36:20.878 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:36:20.878
2026-03-13 16:36:20.893 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=14.84
2026-03-13 16:36:20.897 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=19.23 | totalMs=19.23
2026-03-13 16:36:20.900 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:36:20.900
2026-03-13 16:36:21.324 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=420.23
2026-03-13 16:36:21.343 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=442.74 | totalMs=442.74
2026-03-13 16:36:21.344 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:36:21.344
2026-03-13 16:36:21.352 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.11
2026-03-13 16:36:21.353 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=9.02 | totalMs=9.02
2026-03-13 16:36:23.952 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:36:23.952
2026-03-13 16:36:23.963 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-13 16:36:23.968 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-13 16:36:23.973 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-13 16:36:23.978 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-13 16:36:23.979 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-13 16:36:24.018 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=38.63
2026-03-13 16:36:24.018 | step 3 | route=IT_Ticket | empId=46973 | apiMs=66.00 | totalMs=66.00
2026-03-13 16:36:24.019 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:36:24.019
2026-03-13 16:36:24.021 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-13 16:36:24.022 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-13 16:36:24.023 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-13 16:36:24.023 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.41 | totalMs=4.41
2026-03-13 16:58:37.213 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46020 | query called at=16:58:37.213
2026-03-13 16:58:37.292 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=78.58
2026-03-13 16:58:37.296 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46020 | apiMs=83.19 | totalMs=83.19
2026-03-13 16:58:41.654 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46020 | query called at=16:58:41.654
2026-03-13 16:58:41.667 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-13 16:58:41.670 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46020 | apiMs=16.70 | totalMs=16.70
2026-03-13 16:58:49.773 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:58:49.773
2026-03-13 16:58:49.786 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=12.28
2026-03-13 16:58:49.787 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-13 16:58:49.788 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-13 16:58:49.790 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-13 16:58:49.838 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=48.33
2026-03-13 16:58:49.961 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=122.64
2026-03-13 16:58:49.962 | step 3 | route=IT_Ticket | empId=52188 | apiMs=188.78 | totalMs=188.78
2026-03-13 16:58:49.962 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:58:49.962
2026-03-13 16:58:50.003 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=40
2026-03-13 16:58:50.015 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=12.42
2026-03-13 16:58:50.025 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=9.27
2026-03-13 16:58:50.025 | step 3 | route=IT_Ticket | empId=52188 | apiMs=63.19 | totalMs=63.19
2026-03-13 16:58:55.201 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=16:58:55.201
2026-03-13 16:58:55.264 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=62.4
2026-03-13 16:58:55.265 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=63.29 | totalMs=63.29
2026-03-13 16:58:57.549 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=16:58:57.549
2026-03-13 16:58:57.562 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=12.13
2026-03-13 16:58:57.562 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=12.97 | totalMs=12.97
2026-03-13 16:59:39.406 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:59:39.406
2026-03-13 16:59:39.417 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-03-13 16:59:39.421 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=15.34 | totalMs=15.34
2026-03-13 16:59:39.425 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:59:39.425
2026-03-13 16:59:39.713 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=284.64
2026-03-13 16:59:39.756 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=331.03 | totalMs=331.03
2026-03-13 16:59:39.756 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:59:39.756
2026-03-13 16:59:39.758 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-13 16:59:39.759 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.68 | totalMs=2.68
2026-03-13 16:59:39.982 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:59:39.982
2026-03-13 16:59:39.992 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-13 16:59:39.994 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-13 16:59:39.995 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-13 16:59:39.997 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-13 16:59:39.998 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-13 16:59:40.037 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=38.81
2026-03-13 16:59:40.038 | step 3 | route=IT_Ticket | empId=52188 | apiMs=55.88 | totalMs=55.88
2026-03-13 16:59:40.038 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:59:40.038
2026-03-13 16:59:40.040 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-13 16:59:40.041 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-13 16:59:40.043 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-13 16:59:40.043 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.69 | totalMs=4.69
2026-03-13 17:00:25.198 | step 1 | route=IT_TicketPost | empId=46020 | query called at=17:00:25.198
2026-03-13 17:00:25.210 | step 2 | route=IT_TicketPost | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-03-13 17:00:25.214 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=16.11 | totalMs=16.11
2026-03-13 17:00:25.217 | step 1 | route=IT_TicketPost | empId=46020 | query called at=17:00:25.217
2026-03-13 17:00:25.903 | step 2 | route=IT_TicketPost | empId=46020 | query=IT_Ticket_Save_SPOC | queryMs=682.37
2026-03-13 17:00:26.091 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=873.90 | totalMs=873.90
2026-03-13 17:00:26.092 | step 1 | route=IT_TicketPost | empId=46020 | query called at=17:00:26.092
2026-03-13 17:00:26.094 | step 2 | route=IT_TicketPost | empId=46020 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-13 17:00:26.094 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=2.11 | totalMs=2.11
2026-03-13 17:00:26.094 | step 1 | route=IT_TicketPost | empId=46020 | query called at=17:00:26.094
2026-03-13 17:00:26.095 | step 2 | route=IT_TicketPost | empId=46020 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-13 17:00:26.096 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=1.41 | totalMs=1.41
2026-03-13 17:00:26.328 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:00:26.328
2026-03-13 17:00:26.339 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-03-13 17:00:26.341 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-13 17:00:26.343 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 17:00:26.345 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.95
2026-03-13 17:00:26.346 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-13 17:00:26.398 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=51.25
2026-03-13 17:00:26.398 | step 3 | route=IT_Ticket | empId=46020 | apiMs=70.59 | totalMs=70.59
2026-03-13 17:00:26.399 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:00:26.399
2026-03-13 17:00:26.401 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-03-13 17:00:26.402 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 17:00:26.403 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 17:00:26.403 | step 3 | route=IT_Ticket | empId=46020 | apiMs=4.74 | totalMs=4.74
2026-03-13 17:02:38.686 | step 5 | route=dashboard | empId=GNA0085 | action=Login Page - ERROR | error => Cannot use object of type Illuminate\Http\RedirectResponse as array
2026-03-13 17:02:46.623 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:02:46.623
2026-03-13 17:02:46.634 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-13 17:02:46.636 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-13 17:02:46.637 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-13 17:02:46.639 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-13 17:02:46.640 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-13 17:02:46.679 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=38.54
2026-03-13 17:02:46.679 | step 3 | route=IT_Ticket | empId=46020 | apiMs=55.92 | totalMs=55.92
2026-03-13 17:02:46.680 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:02:46.680
2026-03-13 17:02:46.681 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-13 17:02:46.683 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 17:02:46.684 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 17:02:46.684 | step 3 | route=IT_Ticket | empId=46020 | apiMs=4.83 | totalMs=4.83
2026-03-13 17:02:48.491 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:02:48.491
2026-03-13 17:02:48.502 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-13 17:02:48.508 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-13 17:02:48.512 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-13 17:02:48.517 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-13 17:02:48.518 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-13 17:02:48.538 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=20.32
2026-03-13 17:02:48.539 | step 3 | route=IT_Ticket | empId=46020 | apiMs=47.78 | totalMs=47.78
2026-03-13 17:02:48.539 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:02:48.539
2026-03-13 17:02:48.541 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-13 17:02:48.542 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-13 17:02:48.543 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-13 17:02:48.543 | step 3 | route=IT_Ticket | empId=46020 | apiMs=3.97 | totalMs=3.97
2026-03-13 17:02:49.955 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:02:49.955
2026-03-13 17:02:49.968 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-13 17:02:49.972 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-13 17:02:49.973 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-13 17:02:49.974 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-13 17:02:49.975 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-03-13 17:02:50.001 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=25.39
2026-03-13 17:02:50.001 | step 3 | route=IT_Ticket | empId=46020 | apiMs=46.57 | totalMs=46.57
2026-03-13 17:02:50.002 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:02:50.002
2026-03-13 17:02:50.003 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-13 17:02:50.004 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-13 17:02:50.005 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-03-13 17:02:50.005 | step 3 | route=IT_Ticket | empId=46020 | apiMs=3.30 | totalMs=3.30
2026-03-13 17:03:05.393 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:03:05.393
2026-03-13 17:03:05.403 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-13 17:03:05.408 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-13 17:03:05.412 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-13 17:03:05.417 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-13 17:03:05.418 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-13 17:03:05.452 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=33.45
2026-03-13 17:03:05.452 | step 3 | route=IT_Ticket | empId=46020 | apiMs=59.13 | totalMs=59.13
2026-03-13 17:03:05.453 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:03:05.453
2026-03-13 17:03:05.454 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-13 17:03:05.455 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-13 17:03:05.457 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-13 17:03:05.457 | step 3 | route=IT_Ticket | empId=46020 | apiMs=4.32 | totalMs=4.32
2026-03-13 17:03:08.489 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:03:08.489
2026-03-13 17:03:08.500 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-13 17:03:08.505 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-13 17:03:08.509 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-13 17:03:08.514 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 17:03:08.514 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=17:03:08.514
2026-03-13 17:03:08.515 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-13 17:03:08.550 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=34.26
2026-03-13 17:03:08.551 | step 3 | route=IT_Ticket | empId=46020 | apiMs=61.25 | totalMs=61.25
2026-03-13 17:03:08.551 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:03:08.551
2026-03-13 17:03:08.553 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-13 17:03:08.554 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-13 17:03:08.555 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 17:03:08.556 | step 3 | route=IT_Ticket | empId=46020 | apiMs=4.58 | totalMs=4.58
2026-03-13 17:03:08.606 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=90.89
2026-03-13 17:03:08.606 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=91.92 | totalMs=91.92
2026-03-13 17:03:09.011 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:09.011
2026-03-13 17:03:13.962 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=17:03:13.962
2026-03-13 17:03:14.035 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=72.25
2026-03-13 17:03:14.048 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=85.84 | totalMs=85.84
2026-03-13 17:03:14.051 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=17:03:14.051
2026-03-13 17:03:14.085 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.05
2026-03-13 17:03:14.086 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-13 17:03:14.087 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-03-13 17:03:14.087 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=35.62 | totalMs=35.62
2026-03-13 17:03:14.316 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=17:03:14.316
2026-03-13 17:03:14.345 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=28.3
2026-03-13 17:03:14.345 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=29.13 | totalMs=29.13
2026-03-13 17:03:14.682 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:14.682
2026-03-13 17:03:25.472 | step 1 | route=IT_Ticket_Report | empId=46020 | query called at=17:03:25.472
2026-03-13 17:03:25.682 | step 1 | route=IT_Ticket_Report | empId=46020 | query called at=17:03:25.682
2026-03-13 17:03:26.705 | step 2 | route=IT_Ticket_Report | empId=46020 | query=kpi_it_ticket_report_page_proc | queryMs=1022.05
2026-03-13 17:03:26.705 | step 3 | route=IT_Ticket_Report | empId=46020 | apiMs=1,022.90 | totalMs=1,022.90
2026-03-13 17:03:26.712 | step 2 | route=IT_Ticket_Report | empId=46020 | query=kpi_it_ticket_report_page_proc | queryMs=1239.41
2026-03-13 17:03:26.712 | step 3 | route=IT_Ticket_Report | empId=46020 | apiMs=1,240.38 | totalMs=1,240.38
2026-03-13 17:03:27.089 | step 4 | route=pageRenderd | empId=46020 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:03:27.089
2026-03-13 17:03:33.786 | step 1 | route=Ticket_SPOC_Approve | empId=46020 | query called at=17:03:33.786
2026-03-13 17:03:33.819 | step 2 | route=Ticket_SPOC_Approve | empId=46020 | query=IT_TIcket_SPOCApp_Report | queryMs=32.65
2026-03-13 17:03:33.820 | step 3 | route=Ticket_SPOC_Approve | empId=46020 | apiMs=33.43 | totalMs=33.43
2026-03-13 17:03:34.192 | step 4 | route=pageRenderd | empId=46020 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:34.192
2026-03-13 17:03:41.500 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:03:41.500
2026-03-13 17:03:41.512 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-03-13 17:03:41.514 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-13 17:03:41.515 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-13 17:03:41.517 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-13 17:03:41.518 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-13 17:03:41.554 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=34.82
2026-03-13 17:03:41.554 | step 3 | route=IT_Ticket | empId=46020 | apiMs=53.33 | totalMs=53.33
2026-03-13 17:03:41.554 | step 1 | route=IT_Ticket | empId=46020 | query called at=17:03:41.554
2026-03-13 17:03:41.556 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-13 17:03:41.557 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-13 17:03:41.559 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-13 17:03:41.559 | step 3 | route=IT_Ticket | empId=46020 | apiMs=4.58 | totalMs=4.58
2026-03-13 17:03:47.894 | step 1 | route=IT_Ticket_Report | empId=46020 | query called at=17:03:47.894
2026-03-13 17:03:48.130 | step 2 | route=IT_Ticket_Report | empId=46020 | query=kpi_it_ticket_report_page_proc | queryMs=235.59
2026-03-13 17:03:48.134 | step 3 | route=IT_Ticket_Report | empId=46020 | apiMs=239.38 | totalMs=239.38
2026-03-13 17:03:48.466 | step 4 | route=pageRenderd | empId=46020 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:03:48.466
2026-03-13 17:13:47.244 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=17:13:47.244
2026-03-13 17:13:47.289 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=44.31
2026-03-13 17:13:47.289 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=45.33 | totalMs=45.33
2026-03-13 17:13:48.569 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:13:48.569
2026-03-13 17:14:48.776 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=17:14:48.776
2026-03-13 17:14:48.817 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=39.94
2026-03-13 17:14:48.825 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=48.56 | totalMs=48.56
2026-03-13 17:14:48.829 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=17:14:48.829
2026-03-13 17:14:48.877 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=44.86
2026-03-13 17:14:48.917 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=40.22
2026-03-13 17:14:48.919 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-13 17:14:48.919 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=90.48 | totalMs=90.48
2026-03-13 17:14:49.197 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=17:14:49.197
2026-03-13 17:14:49.218 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=21.01
2026-03-13 17:14:49.219 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=21.97 | totalMs=21.97
2026-03-13 17:14:50.232 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:14:50.232
2026-03-13 17:15:21.551 | step 1 | route=HW_Ticket_Report | empId=46020 | query called at=17:15:21.551
2026-03-13 17:15:21.573 | step 2 | route=HW_Ticket_Report | empId=46020 | query=hw_ticket_report_kpi_proc | queryMs=21.22
2026-03-13 17:15:21.577 | step 3 | route=HW_Ticket_Report | empId=46020 | apiMs=25.79 | totalMs=25.79
2026-03-13 17:15:21.928 | step 4 | route=pageRenderd | empId=46020 | Page=HW TICKET REPORT | page fully loaded at : 17:15:21.928
2026-03-13 17:15:27.685 | step 1 | route=DesignerTicket | empId=46020 | query called at=17:15:27.685
2026-03-13 17:15:27.713 | step 2 | route=DesignerTicket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=27.8
2026-03-13 17:15:27.714 | step 3 | route=DesignerTicket | empId=46020 | apiMs=28.66 | totalMs=28.66
2026-03-13 17:15:27.714 | step 1 | route=DesignerTicket | empId=46020 | query called at=17:15:27.714
2026-03-13 17:15:27.716 | step 2 | route=DesignerTicket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-03-13 17:15:27.716 | step 3 | route=DesignerTicket | empId=46020 | apiMs=2.35 | totalMs=2.35
2026-03-13 17:15:27.717 | step 1 | route=DesignerTicket | empId=46020 | query called at=17:15:27.717
2026-03-13 17:15:27.778 | step 2 | route=DesignerTicket | empId=46020 | query=Desginer_Typeof_Works_Master_Proc | queryMs=60.92
2026-03-13 17:15:27.778 | step 3 | route=DesignerTicket | empId=46020 | apiMs=61.60 | totalMs=61.60
2026-03-13 17:15:31.272 | step 1 | route=DesignTicketReport | empId=46020 | query called at=17:15:31.272
2026-03-13 17:15:31.357 | step 2 | route=DesignTicketReport | empId=46020 | query=DesignTicket_Report_proc | queryMs=81.77
2026-03-13 17:15:31.360 | step 3 | route=DesignTicketReport | empId=46020 | apiMs=88.57 | totalMs=88.57
2026-03-13 17:15:31.664 | step 4 | route=pageRenderd | empId=46020 | Page=DESIGNER TICKET REPORT | page fully loaded at : 17:15:31.664
2026-03-13 17:15:34.954 | step 1 | route=DesignerTicket | empId=46020 | query called at=17:15:34.954
2026-03-13 17:15:34.965 | step 2 | route=DesignerTicket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=9.97
2026-03-13 17:15:34.965 | step 3 | route=DesignerTicket | empId=46020 | apiMs=10.77 | totalMs=10.77
2026-03-13 17:15:34.965 | step 1 | route=DesignerTicket | empId=46020 | query called at=17:15:34.965
2026-03-13 17:15:34.967 | step 2 | route=DesignerTicket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-13 17:15:34.967 | step 3 | route=DesignerTicket | empId=46020 | apiMs=1.77 | totalMs=1.77
2026-03-13 17:15:34.968 | step 1 | route=DesignerTicket | empId=46020 | query called at=17:15:34.968
2026-03-13 17:15:34.969 | step 2 | route=DesignerTicket | empId=46020 | query=Desginer_Typeof_Works_Master_Proc | queryMs=0.9
2026-03-13 17:15:34.969 | step 3 | route=DesignerTicket | empId=46020 | apiMs=1.52 | totalMs=1.52
2026-03-13 17:15:37.216 | step 1 | route=DesignTicketReport | empId=46020 | query called at=17:15:37.216
2026-03-13 17:15:37.230 | step 2 | route=DesignTicketReport | empId=46020 | query=DesignTicket_Report_proc | queryMs=10.72
2026-03-13 17:15:37.233 | step 3 | route=DesignTicketReport | empId=46020 | apiMs=17.51 | totalMs=17.51
2026-03-13 17:15:37.534 | step 4 | route=pageRenderd | empId=46020 | Page=DESIGNER TICKET REPORT | page fully loaded at : 17:15:37.534
2026-03-13 17:15:39.308 | step 1 | route=Ticket_SPOC_Approve | empId=46020 | query called at=17:15:39.308
2026-03-13 17:15:39.324 | step 2 | route=Ticket_SPOC_Approve | empId=46020 | query=IT_TIcket_SPOCApp_Report | queryMs=15.3
2026-03-13 17:15:39.325 | step 3 | route=Ticket_SPOC_Approve | empId=46020 | apiMs=16.14 | totalMs=16.14
2026-03-13 17:15:39.659 | step 4 | route=pageRenderd | empId=46020 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:15:39.659
2026-03-13 17:16:46.656 | step 1 | route=IT_Ticket_Report | empId=61350 | query called at=17:16:46.656
2026-03-13 17:16:46.916 | step 2 | route=IT_Ticket_Report | empId=61350 | query=kpi_it_ticket_report_page_proc | queryMs=259.9
2026-03-13 17:16:46.920 | step 3 | route=IT_Ticket_Report | empId=61350 | apiMs=264.26 | totalMs=264.26
2026-03-13 17:16:48.281 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:16:48.281
2026-03-13 17:16:51.798 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:16:51.798
2026-03-13 17:16:51.823 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.65
2026-03-13 17:16:51.827 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=29.01 | totalMs=29.01
2026-03-13 17:16:52.388 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:16:52.388
2026-03-13 17:16:55.662 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:16:55.662
2026-03-13 17:16:55.684 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=21.64
2026-03-13 17:16:55.686 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=24.37 | totalMs=24.37
2026-03-13 17:16:55.687 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:16:55.687
2026-03-13 17:16:55.689 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-13 17:16:55.690 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-13 17:16:55.692 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-13 17:16:55.692 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.09 | totalMs=5.09
2026-03-13 17:16:58.048 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:16:58.048
2026-03-13 17:16:58.068 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.99
2026-03-13 17:16:58.072 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.80 | totalMs=23.80
2026-03-13 17:16:58.611 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:16:58.611
2026-03-13 17:17:01.720 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:17:01.720
2026-03-13 17:17:01.736 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=12.73
2026-03-13 17:17:01.741 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=21.21 | totalMs=21.21
2026-03-13 17:17:01.742 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:17:01.742
2026-03-13 17:17:01.743 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-13 17:17:01.745 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-13 17:17:01.746 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-13 17:17:01.747 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.80 | totalMs=4.80
2026-03-13 17:17:04.176 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:17:04.176
2026-03-13 17:17:04.197 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=18.01
2026-03-13 17:17:04.200 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.64 | totalMs=24.64
2026-03-13 17:17:04.709 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:17:04.709
2026-03-13 17:17:09.163 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:17:09.163
2026-03-13 17:17:09.174 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.26
2026-03-13 17:17:09.177 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.60 | totalMs=13.60
2026-03-13 17:17:09.179 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-13).
2026-03-13 17:17:09.421 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:17:09.421
2026-03-13 17:17:09.443 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=21.53
2026-03-13 17:17:09.443 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=22.34 | totalMs=22.34
2026-03-13 17:17:10.087 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:17:10.087
2026-03-13 17:19:43.452 | step 1 | route=HW_Ticket_Report | empId=61350 | query called at=17:19:43.452
2026-03-13 17:19:43.480 | step 2 | route=HW_Ticket_Report | empId=61350 | query=hw_ticket_report_kpi_proc | queryMs=27.74
2026-03-13 17:19:43.484 | step 3 | route=HW_Ticket_Report | empId=61350 | apiMs=32.30 | totalMs=32.30
2026-03-13 17:19:44.802 | step 4 | route=pageRenderd | empId=61350 | Page=HW TICKET REPORT | page fully loaded at : 17:19:44.802
2026-03-13 17:19:48.110 | step 1 | route=IT_Ticket_Report | empId=68413 | query called at=17:19:48.110
2026-03-13 17:19:48.216 | step 2 | route=IT_Ticket_Report | empId=68413 | query=kpi_it_ticket_report_page_proc | queryMs=102.65
2026-03-13 17:19:48.220 | step 3 | route=IT_Ticket_Report | empId=68413 | apiMs=110.01 | totalMs=110.01
2026-03-13 17:19:48.573 | step 4 | route=pageRenderd | empId=68413 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:19:48.573
2026-03-13 17:23:26.411 | step 1 | route=Ticket_SPOC_Approve | empId=61350 | query called at=17:23:26.411
2026-03-13 17:23:26.433 | step 2 | route=Ticket_SPOC_Approve | empId=61350 | query=IT_TIcket_SPOCApp_Report | queryMs=21.63
2026-03-13 17:23:26.437 | step 3 | route=Ticket_SPOC_Approve | empId=61350 | apiMs=26.69 | totalMs=26.69
2026-03-13 17:23:27.563 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:23:27.563
2026-03-13 17:24:52.037 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=17:24:52.037
2026-03-13 17:24:52.061 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=24.19
2026-03-13 17:24:52.062 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=25.11 | totalMs=25.11
2026-03-13 17:24:52.536 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:24:52.536
2026-03-13 17:25:58.598 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:25:58.598
2026-03-13 17:25:58.637 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=38.3
2026-03-13 17:25:58.638 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=39.11 | totalMs=39.11
2026-03-13 17:25:59.269 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:25:59.269
2026-03-13 17:26:00.351 | step 1 | route=IT_Ticket | empId=50239 | query called at=17:26:00.351
2026-03-13 17:26:00.410 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=57.92
2026-03-13 17:26:00.421 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=7.66
2026-03-13 17:26:00.431 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=6.72
2026-03-13 17:26:00.444 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=8.8
2026-03-13 17:26:00.498 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=54.25
2026-03-13 17:26:00.574 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=75.04
2026-03-13 17:26:00.574 | step 3 | route=IT_Ticket | empId=50239 | apiMs=223.01 | totalMs=223.01
2026-03-13 17:26:00.575 | step 1 | route=IT_Ticket | empId=50239 | query called at=17:26:00.575
2026-03-13 17:26:00.609 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=33.54
2026-03-13 17:26:00.618 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=8.96
2026-03-13 17:26:00.628 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=9.01
2026-03-13 17:26:00.628 | step 3 | route=IT_Ticket | empId=50239 | apiMs=53.18 | totalMs=53.18
2026-03-13 17:26:00.794 | step 1 | route=IT_Ticket | empId=50239 | query called at=17:26:00.794
2026-03-13 17:26:00.813 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=15.51
2026-03-13 17:26:00.822 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=5.87
2026-03-13 17:26:00.831 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=5.8
2026-03-13 17:26:00.841 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=8.94
2026-03-13 17:26:00.850 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=9.22
2026-03-13 17:26:00.948 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=97.87
2026-03-13 17:26:00.949 | step 3 | route=IT_Ticket | empId=50239 | apiMs=154.41 | totalMs=154.41
2026-03-13 17:26:00.949 | step 1 | route=IT_Ticket | empId=50239 | query called at=17:26:00.949
2026-03-13 17:26:00.958 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=8.86
2026-03-13 17:26:00.968 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=9.56
2026-03-13 17:26:00.977 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=8.33
2026-03-13 17:26:00.977 | step 3 | route=IT_Ticket | empId=50239 | apiMs=28.11 | totalMs=28.11
2026-03-13 17:26:08.593 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50239 | query called at=17:26:08.593
2026-03-13 17:26:08.793 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=199.13
2026-03-13 17:26:08.793 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50239 | apiMs=200.00 | totalMs=200.00
2026-03-13 17:26:09.094 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:26:09.094
2026-03-13 17:26:09.347 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=248.89
2026-03-13 17:26:09.357 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=262.65 | totalMs=262.65
2026-03-13 17:26:09.360 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:26:09.360
2026-03-13 17:26:09.365 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-13 17:26:09.366 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-13 17:26:09.415 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=48.43
2026-03-13 17:26:09.415 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=54.88 | totalMs=54.88
2026-03-13 17:26:09.934 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query called at=17:26:09.934
2026-03-13 17:26:10.319 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=384.33
2026-03-13 17:26:10.322 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50239 | apiMs=388.20 | totalMs=388.20
2026-03-13 17:26:11.612 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:26:11.612
2026-03-13 17:26:11.663 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=50.6
2026-03-13 17:26:11.666 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=54.19 | totalMs=54.19
2026-03-13 17:26:12.268 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:26:12.268
2026-03-13 17:26:41.946 | step 1 | route=IT_TicketPost | empId=50239 | query called at=17:26:41.946
2026-03-13 17:26:41.958 | step 2 | route=IT_TicketPost | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-03-13 17:26:41.962 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=15.84 | totalMs=15.84
2026-03-13 17:26:41.966 | step 1 | route=IT_TicketPost | empId=50239 | query called at=17:26:41.966
2026-03-13 17:26:41.991 | step 2 | route=IT_TicketPost | empId=50239 | query=IT_Ticket_Save_SPOC | queryMs=20.53
2026-03-13 17:26:41.994 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=28.00 | totalMs=28.00
2026-03-13 17:26:41.994 | step 1 | route=IT_TicketPost | empId=50239 | query called at=17:26:41.994
2026-03-13 17:26:41.996 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-13 17:26:41.997 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=2.44 | totalMs=2.44
2026-03-13 17:26:42.526 | step 1 | route=IT_Ticket | empId=50239 | query called at=17:26:42.526
2026-03-13 17:26:42.536 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-13 17:26:42.538 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-13 17:26:42.539 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-13 17:26:42.540 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-13 17:26:42.542 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-13 17:26:42.576 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=33.91
2026-03-13 17:26:42.577 | step 3 | route=IT_Ticket | empId=50239 | apiMs=50.92 | totalMs=50.92
2026-03-13 17:26:42.577 | step 1 | route=IT_Ticket | empId=50239 | query called at=17:26:42.577
2026-03-13 17:26:42.579 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-13 17:26:42.580 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-13 17:26:42.581 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-13 17:26:42.582 | step 3 | route=IT_Ticket | empId=50239 | apiMs=4.51 | totalMs=4.51
2026-03-13 17:34:42.675 | step 1 | route=IT_Ticket | empId=43588 | query called at=17:34:42.675
2026-03-13 17:34:42.710 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=34.41
2026-03-13 17:34:42.716 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-13 17:34:42.721 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-13 17:34:42.722 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-13 17:34:42.738 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=15.03
2026-03-13 17:34:42.767 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=29.56
2026-03-13 17:34:42.768 | step 3 | route=IT_Ticket | empId=43588 | apiMs=92.33 | totalMs=92.33
2026-03-13 17:34:42.768 | step 1 | route=IT_Ticket | empId=43588 | query called at=17:34:42.768
2026-03-13 17:34:42.779 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=10.14
2026-03-13 17:34:42.780 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-13 17:34:42.781 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-13 17:34:42.781 | step 3 | route=IT_Ticket | empId=43588 | apiMs=12.99 | totalMs=12.99
2026-03-13 17:34:58.662 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:34:58.662
2026-03-13 17:34:58.672 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-13 17:34:58.674 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-13 17:34:58.675 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-13 17:34:58.676 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-13 17:34:58.677 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-13 17:34:58.705 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=27.76
2026-03-13 17:34:58.706 | step 3 | route=IT_Ticket | empId=68413 | apiMs=43.61 | totalMs=43.61
2026-03-13 17:34:58.706 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:34:58.706
2026-03-13 17:34:58.708 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-13 17:34:58.709 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-13 17:34:58.710 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-13 17:34:58.710 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.11 | totalMs=4.11
2026-03-13 17:35:07.460 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=17:35:07.460
2026-03-13 17:35:07.741 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=278.15
2026-03-13 17:35:07.766 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=305.78 | totalMs=305.78
2026-03-13 17:35:09.572 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=17:35:09.572
2026-03-13 17:35:09.586 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-13 17:35:09.589 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=17.28 | totalMs=17.28
2026-03-13 17:35:27.437 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:35:27.437
2026-03-13 17:35:27.451 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-13 17:35:27.455 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=17.22 | totalMs=17.22
2026-03-13 17:35:27.455 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:35:27.455
2026-03-13 17:35:27.482 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=26.87
2026-03-13 17:35:27.518 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=62.48 | totalMs=62.48
2026-03-13 17:35:27.518 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:35:27.518
2026-03-13 17:35:27.520 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-13 17:35:27.520 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.13 | totalMs=2.13
2026-03-13 17:35:27.520 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:35:27.520
2026-03-13 17:35:27.522 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-13 17:35:27.522 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=1.63 | totalMs=1.63
2026-03-13 17:35:27.746 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:35:27.746
2026-03-13 17:35:27.756 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-13 17:35:27.758 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 17:35:27.759 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-13 17:35:27.760 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-13 17:35:27.762 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-13 17:35:27.792 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43588 | query called at=17:35:27.792
2026-03-13 17:35:27.797 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=34.69
2026-03-13 17:35:27.797 | step 3 | route=IT_Ticket | empId=68413 | apiMs=51.24 | totalMs=51.24
2026-03-13 17:35:27.797 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:35:27.797
2026-03-13 17:35:27.799 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-13 17:35:27.800 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 17:35:27.801 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-13 17:35:27.802 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.55 | totalMs=4.55
2026-03-13 17:35:28.060 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=264.24
2026-03-13 17:35:28.064 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43588 | apiMs=271.65 | totalMs=271.65
2026-03-13 17:35:39.151 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43588 | query called at=17:35:39.151
2026-03-13 17:35:39.165 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-13 17:35:39.169 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43588 | apiMs=17.43 | totalMs=17.43
2026-03-13 17:36:17.541 | step 1 | route=IT_TicketPost | empId=43588 | query called at=17:36:17.541
2026-03-13 17:36:17.559 | step 2 | route=IT_TicketPost | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=14.26
2026-03-13 17:36:17.562 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=21.15 | totalMs=21.15
2026-03-13 17:36:17.563 | step 1 | route=IT_TicketPost | empId=43588 | query called at=17:36:17.563
2026-03-13 17:36:17.567 | step 2 | route=IT_TicketPost | empId=43588 | query=IT_Ticket_Save_SPOC | queryMs=3.31
2026-03-13 17:36:17.569 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=5.66 | totalMs=5.66
2026-03-13 17:36:17.569 | step 1 | route=IT_TicketPost | empId=43588 | query called at=17:36:17.569
2026-03-13 17:36:17.571 | step 2 | route=IT_TicketPost | empId=43588 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-13 17:36:17.571 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=2.43 | totalMs=2.43
2026-03-13 17:36:17.572 | step 1 | route=IT_TicketPost | empId=43588 | query called at=17:36:17.572
2026-03-13 17:36:17.573 | step 2 | route=IT_TicketPost | empId=43588 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-13 17:36:17.573 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=1.62 | totalMs=1.62
2026-03-13 17:36:19.519 | step 1 | route=IT_Ticket | empId=43588 | query called at=17:36:19.519
2026-03-13 17:36:19.537 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=14.55
2026-03-13 17:36:19.542 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.81
2026-03-13 17:36:19.543 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-13 17:36:19.545 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-13 17:36:19.546 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-13 17:36:19.580 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=33.33
2026-03-13 17:36:19.580 | step 3 | route=IT_Ticket | empId=43588 | apiMs=61.45 | totalMs=61.45
2026-03-13 17:36:19.581 | step 1 | route=IT_Ticket | empId=43588 | query called at=17:36:19.581
2026-03-13 17:36:19.582 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-13 17:36:19.584 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-13 17:36:19.585 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-13 17:36:19.585 | step 3 | route=IT_Ticket | empId=43588 | apiMs=4.34 | totalMs=4.34
2026-03-13 17:40:42.286 | step 1 | route=IT_Ticket | empId=49869 | query called at=17:40:42.286
2026-03-13 17:40:42.296 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-13 17:40:42.298 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-13 17:40:42.300 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-13 17:40:42.301 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-13 17:40:42.303 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-03-13 17:40:42.340 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=36.87
2026-03-13 17:40:42.340 | step 3 | route=IT_Ticket | empId=49869 | apiMs=54.67 | totalMs=54.67
2026-03-13 17:40:42.341 | step 1 | route=IT_Ticket | empId=49869 | query called at=17:40:42.341
2026-03-13 17:40:42.342 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-13 17:40:42.344 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-13 17:40:42.346 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-13 17:40:42.346 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.05 | totalMs=5.05
2026-03-13 17:40:48.085 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=17:40:48.085
2026-03-13 17:40:48.516 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=430.64
2026-03-13 17:40:48.523 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=437.40 | totalMs=437.40
2026-03-13 17:40:50.785 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=17:40:50.785
2026-03-13 17:40:50.797 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-03-13 17:40:50.801 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=15.95 | totalMs=15.95
2026-03-13 17:41:09.335 | step 1 | route=IT_TicketPost | empId=49869 | query called at=17:41:09.335
2026-03-13 17:41:09.346 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-13 17:41:09.349 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=13.80 | totalMs=13.80
2026-03-13 17:41:09.353 | step 1 | route=IT_TicketPost | empId=49869 | query called at=17:41:09.353
2026-03-13 17:41:09.408 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=52.39
2026-03-13 17:41:09.416 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=62.86 | totalMs=62.86
2026-03-13 17:41:09.416 | step 1 | route=IT_TicketPost | empId=49869 | query called at=17:41:09.416
2026-03-13 17:41:09.418 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-13 17:41:09.418 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.39 | totalMs=2.39
2026-03-13 17:41:11.399 | step 1 | route=IT_Ticket | empId=49869 | query called at=17:41:11.399
2026-03-13 17:41:11.412 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-13 17:41:11.417 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-13 17:41:11.418 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-13 17:41:11.420 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-13 17:41:11.421 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-13 17:41:11.459 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=37.16
2026-03-13 17:41:11.459 | step 3 | route=IT_Ticket | empId=49869 | apiMs=59.72 | totalMs=59.72
2026-03-13 17:41:11.459 | step 1 | route=IT_Ticket | empId=49869 | query called at=17:41:11.459
2026-03-13 17:41:11.461 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-13 17:41:11.462 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-13 17:41:11.463 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-13 17:41:11.464 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.22 | totalMs=4.22
2026-03-13 17:46:48.875 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=17:46:48.875
2026-03-13 17:46:48.928 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=52.4
2026-03-13 17:46:48.929 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=53.61 | totalMs=53.61
2026-03-13 17:46:49.336 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:49.336
2026-03-13 17:46:54.598 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=17:46:54.598
2026-03-13 17:46:54.649 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=51.01
2026-03-13 17:46:54.655 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=57.20 | totalMs=57.20
2026-03-13 17:46:54.659 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=17:46:54.659
2026-03-13 17:46:54.663 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-13 17:46:54.665 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-13 17:46:54.666 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-13 17:46:54.666 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=7.90 | totalMs=7.90
2026-03-13 17:46:59.040 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=17:46:59.040
2026-03-13 17:46:59.061 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=20.3
2026-03-13 17:46:59.064 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=23.88 | totalMs=23.88
2026-03-13 17:46:59.392 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:59.392
2026-03-13 17:50:01.577 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:50:01.577
2026-03-13 17:50:01.613 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=36.09
2026-03-13 17:50:01.615 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-13 17:50:01.616 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-13 17:50:01.618 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-13 17:50:01.641 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=22.92
2026-03-13 17:50:01.679 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=37.34
2026-03-13 17:50:01.679 | step 3 | route=IT_Ticket | empId=24329 | apiMs=102.74 | totalMs=102.74
2026-03-13 17:50:01.680 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:50:01.680
2026-03-13 17:50:01.700 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=19.58
2026-03-13 17:50:01.701 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-13 17:50:01.703 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-13 17:50:01.703 | step 3 | route=IT_Ticket | empId=24329 | apiMs=23.40 | totalMs=23.40
2026-03-13 17:50:07.951 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=17:50:07.951
2026-03-13 17:50:08.129 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=177.3
2026-03-13 17:50:08.130 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=178.18 | totalMs=178.18
2026-03-13 17:50:10.028 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=17:50:10.028
2026-03-13 17:50:10.040 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-03-13 17:50:10.043 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=15.49 | totalMs=15.49
2026-03-13 17:51:52.988 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:51:52.988
2026-03-13 17:51:53.031 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=42.14
2026-03-13 17:51:53.051 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=19.89
2026-03-13 17:51:53.053 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-13 17:51:53.054 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-13 17:51:53.056 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-13 17:51:53.094 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=37.28
2026-03-13 17:51:53.094 | step 3 | route=IT_Ticket | empId=40217 | apiMs=106.31 | totalMs=106.31
2026-03-13 17:51:53.095 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:51:53.095
2026-03-13 17:51:53.096 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-13 17:51:53.098 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 17:51:53.099 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-13 17:51:53.099 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.73 | totalMs=4.73
2026-03-13 17:51:59.322 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=17:51:59.322
2026-03-13 17:51:59.753 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=426.86
2026-03-13 17:51:59.756 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=434.30 | totalMs=434.30
2026-03-13 17:52:04.388 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=17:52:04.388
2026-03-13 17:52:04.403 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-03-13 17:52:04.406 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=17.59 | totalMs=17.59
2026-03-13 17:52:18.248 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:52:18.248
2026-03-13 17:52:18.258 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-13 17:52:18.259 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=10.95 | totalMs=10.95
2026-03-13 17:52:18.259 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:52:18.259
2026-03-13 17:52:18.301 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=41.69
2026-03-13 17:52:18.304 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=44.45 | totalMs=44.45
2026-03-13 17:52:18.304 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:52:18.304
2026-03-13 17:52:18.306 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-13 17:52:18.306 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=2.44 | totalMs=2.44
2026-03-13 17:52:18.307 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:52:18.307
2026-03-13 17:52:18.308 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-13 17:52:18.309 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=1.69 | totalMs=1.69
2026-03-13 17:52:21.244 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:52:21.244
2026-03-13 17:52:21.254 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-13 17:52:21.256 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-13 17:52:21.258 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-13 17:52:21.259 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-13 17:52:21.261 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-13 17:52:21.298 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=36.69
2026-03-13 17:52:21.299 | step 3 | route=IT_Ticket | empId=24329 | apiMs=54.79 | totalMs=54.79
2026-03-13 17:52:21.299 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:52:21.299
2026-03-13 17:52:21.301 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-13 17:52:21.302 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-13 17:52:21.304 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-13 17:52:21.304 | step 3 | route=IT_Ticket | empId=24329 | apiMs=5.02 | totalMs=5.02
2026-03-13 17:53:13.876 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:53:13.876
2026-03-13 17:53:13.899 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=22.39
2026-03-13 17:53:13.899 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=23.22 | totalMs=23.22
2026-03-13 17:53:13.900 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:53:13.900
2026-03-13 17:53:13.957 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=57.26
2026-03-13 17:53:13.964 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=64.61 | totalMs=64.61
2026-03-13 17:53:13.965 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:53:13.965
2026-03-13 17:53:13.967 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-13 17:53:13.967 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.13 | totalMs=2.13
2026-03-13 17:53:14.191 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:53:14.191
2026-03-13 17:53:14.202 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-13 17:53:14.203 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-13 17:53:14.205 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-13 17:53:14.206 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-13 17:53:14.208 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-13 17:53:14.231 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=23.04
2026-03-13 17:53:14.232 | step 3 | route=IT_Ticket | empId=40217 | apiMs=40.43 | totalMs=40.43
2026-03-13 17:53:14.232 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:53:14.232
2026-03-13 17:53:14.234 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.72
2026-03-13 17:53:14.236 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-13 17:53:14.237 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-13 17:53:14.237 | step 3 | route=IT_Ticket | empId=40217 | apiMs=5.40 | totalMs=5.40
2026-03-13 17:55:56.583 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=17:55:56.583
2026-03-13 17:55:56.613 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=30.2
2026-03-13 17:55:56.614 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=31.12 | totalMs=31.12
2026-03-13 17:55:57.031 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:55:57.031
2026-03-13 17:56:53.594 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=17:56:53.594
2026-03-13 17:56:53.741 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=146.32
2026-03-13 17:56:53.779 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=185.24 | totalMs=185.24
2026-03-13 17:56:53.782 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=17:56:53.782
2026-03-13 17:56:53.786 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-13 17:56:53.787 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-13 17:56:53.792 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.53
2026-03-13 17:56:53.793 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=10.75 | totalMs=10.75
2026-03-13 17:56:54.020 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=17:56:54.020
2026-03-13 17:56:54.036 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=15.2
2026-03-13 17:56:54.036 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=16.04 | totalMs=16.04
2026-03-13 17:56:54.391 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:56:54.391
2026-03-13 18:02:37.676 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=18:02:37.676
2026-03-13 18:02:37.732 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=54.8
2026-03-13 18:02:37.735 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=58.69 | totalMs=58.69
2026-03-13 18:02:38.305 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:02:38.305
2026-03-13 18:02:46.008 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=18:02:46.008
2026-03-13 18:02:46.026 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=17.69
2026-03-13 18:02:46.031 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=23.33 | totalMs=23.33
2026-03-13 18:02:46.035 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=18:02:46.035
2026-03-13 18:02:46.039 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-13 18:02:46.041 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-13 18:02:46.042 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-13 18:02:46.042 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.26 | totalMs=7.26
2026-03-13 18:02:51.294 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=18:02:51.294
2026-03-13 18:02:51.366 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=71.33
2026-03-13 18:02:51.369 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=75.28 | totalMs=75.28
2026-03-13 18:02:52.224 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:02:52.224
2026-03-13 18:18:37.858 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:18:37.858
2026-03-13 18:18:37.896 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=37.6
2026-03-13 18:18:37.901 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-13 18:18:37.906 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-13 18:18:37.910 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-13 18:18:37.934 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=23.62
2026-03-13 18:18:37.974 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=39.72
2026-03-13 18:18:37.975 | step 3 | route=IT_Ticket | empId=57732 | apiMs=116.96 | totalMs=116.96
2026-03-13 18:18:37.975 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:18:37.975
2026-03-13 18:18:37.994 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=18.6
2026-03-13 18:18:37.995 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-13 18:18:37.997 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-13 18:18:37.997 | step 3 | route=IT_Ticket | empId=57732 | apiMs=22.13 | totalMs=22.13
2026-03-13 18:19:11.629 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=18:19:11.629
2026-03-13 18:19:12.058 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=428.57
2026-03-13 18:19:12.063 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=433.92 | totalMs=433.92
2026-03-13 18:19:15.362 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=18:19:15.362
2026-03-13 18:19:15.376 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=13.25
2026-03-13 18:19:15.382 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=19.55 | totalMs=19.55
2026-03-13 18:22:09.033 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:22:09.033
2026-03-13 18:22:09.059 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=25.82
2026-03-13 18:22:09.063 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=30.54 | totalMs=30.54
2026-03-13 18:22:09.067 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:22:09.067
2026-03-13 18:22:09.241 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=171.13
2026-03-13 18:22:09.243 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=176.63 | totalMs=176.63
2026-03-13 18:22:09.244 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:22:09.244
2026-03-13 18:22:09.246 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-13 18:22:09.246 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2.59 | totalMs=2.59
2026-03-13 18:22:09.247 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:22:09.247
2026-03-13 18:22:09.248 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-13 18:22:09.248 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.65 | totalMs=1.65
2026-03-13 18:22:11.928 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:22:11.928
2026-03-13 18:22:11.940 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-03-13 18:22:11.945 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.81
2026-03-13 18:22:11.950 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-13 18:22:11.952 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-13 18:22:11.954 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.43
2026-03-13 18:22:11.991 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=37.21
2026-03-13 18:22:11.992 | step 3 | route=IT_Ticket | empId=57732 | apiMs=63.50 | totalMs=63.50
2026-03-13 18:22:11.992 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:22:11.992
2026-03-13 18:22:11.994 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-13 18:22:11.996 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-13 18:22:11.997 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-13 18:22:11.998 | step 3 | route=IT_Ticket | empId=57732 | apiMs=5.32 | totalMs=5.32
2026-03-13 18:39:27.330 | step 1 | route=IT_Ticket | empId=21471 | query called at=18:39:27.330
2026-03-13 18:39:27.353 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=21.78
2026-03-13 18:39:27.354 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-13 18:39:27.355 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-13 18:39:27.357 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-13 18:39:27.378 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=21.2
2026-03-13 18:39:27.399 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=20.2
2026-03-13 18:39:27.399 | step 3 | route=IT_Ticket | empId=21471 | apiMs=68.80 | totalMs=68.80
2026-03-13 18:39:27.399 | step 1 | route=IT_Ticket | empId=21471 | query called at=18:39:27.399
2026-03-13 18:39:27.417 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=16.75
2026-03-13 18:39:27.418 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 18:39:27.419 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-13 18:39:27.419 | step 3 | route=IT_Ticket | empId=21471 | apiMs=20.04 | totalMs=20.04
2026-03-13 18:39:32.427 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=18:39:32.427
2026-03-13 18:39:32.851 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=420.82
2026-03-13 18:39:32.855 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=427.88 | totalMs=427.88
2026-03-13 18:39:33.998 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=18:39:33.998
2026-03-13 18:39:34.011 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=12.41
2026-03-13 18:39:34.012 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=13.25 | totalMs=13.25
2026-03-13 18:39:35.591 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=18:39:35.591
2026-03-13 18:39:35.604 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=12.06
2026-03-13 18:39:35.604 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=12.96 | totalMs=12.96
2026-03-13 18:39:53.506 | step 1 | route=IT_TicketPost | empId=21471 | query called at=18:39:53.506
2026-03-13 18:39:53.516 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-03-13 18:39:53.520 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=13.16 | totalMs=13.16
2026-03-13 18:39:53.523 | step 1 | route=IT_TicketPost | empId=21471 | query called at=18:39:53.523
2026-03-13 18:39:53.544 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=18.27
2026-03-13 18:39:53.546 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=23.48 | totalMs=23.48
2026-03-13 18:39:53.547 | step 1 | route=IT_TicketPost | empId=21471 | query called at=18:39:53.547
2026-03-13 18:39:53.549 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-13 18:39:53.549 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=2.30 | totalMs=2.30
2026-03-13 18:39:53.772 | step 1 | route=IT_Ticket | empId=21471 | query called at=18:39:53.772
2026-03-13 18:39:53.782 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-13 18:39:53.784 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-13 18:39:53.786 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-13 18:39:53.787 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-13 18:39:53.788 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-13 18:39:53.822 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=33.32
2026-03-13 18:39:53.823 | step 3 | route=IT_Ticket | empId=21471 | apiMs=50.34 | totalMs=50.34
2026-03-13 18:39:53.823 | step 1 | route=IT_Ticket | empId=21471 | query called at=18:39:53.823
2026-03-13 18:39:53.824 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-13 18:39:53.826 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-13 18:39:53.827 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-13 18:39:53.827 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.41 | totalMs=4.41
2026-03-13 21:16:49.656 | step 1 | route=Ticket_SPOC_Approve | empId=68344 | query called at=21:16:49.656
2026-03-13 21:16:49.690 | step 2 | route=Ticket_SPOC_Approve | empId=68344 | query=IT_TIcket_SPOCApp_Report | queryMs=33.95
2026-03-13 21:16:49.694 | step 3 | route=Ticket_SPOC_Approve | empId=68344 | apiMs=38.05 | totalMs=38.05
2026-03-13 21:16:50.557 | step 4 | route=pageRenderd | empId=68344 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 21:16:50.557
2026-03-13 21:17:11.935 | step 1 | route=IT_Ticket | empId=68344 | query called at=21:17:11.935
2026-03-13 21:17:11.970 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=34.83
2026-03-13 21:17:11.976 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-13 21:17:11.980 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-13 21:17:11.985 | step 2 | route=IT_Ticket | empId=68344 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-13 21:17:12.007 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_it_Ticket_Details | queryMs=22.42
2026-03-13 21:17:12.047 | step 2 | route=IT_Ticket | empId=68344 | query=VMS_Comp_login_proc | queryMs=39.14
2026-03-13 21:17:12.047 | step 3 | route=IT_Ticket | empId=68344 | apiMs=112.15 | totalMs=112.15
2026-03-13 21:17:12.048 | step 1 | route=IT_Ticket | empId=68344 | query called at=21:17:12.048
2026-03-13 21:17:12.065 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=17.33
2026-03-13 21:17:12.067 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-13 21:17:12.068 | step 2 | route=IT_Ticket | empId=68344 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-13 21:17:12.068 | step 3 | route=IT_Ticket | empId=68344 | apiMs=20.85 | totalMs=20.85
2026-03-14 09:03:04.338 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=09:03:04.338
2026-03-14 09:03:04.465 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=126.86
2026-03-14 09:03:04.466 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=127.81 | totalMs=127.81
2026-03-14 09:03:06.033 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:03:06.033
2026-03-14 09:09:41.712 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=09:09:41.712
2026-03-14 09:09:41.725 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=12.95
2026-03-14 09:09:41.726 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=13.87 | totalMs=13.87
2026-03-14 09:09:42.064 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:09:42.064
2026-03-14 09:11:57.508 | step 1 | route=IT_Ticket | empId=406 | query called at=09:11:57.508
2026-03-14 09:11:57.531 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=21.78
2026-03-14 09:11:57.535 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-14 09:11:57.539 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-14 09:11:57.557 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=15.22
2026-03-14 09:11:57.596 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=38.37
2026-03-14 09:11:57.616 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=19.62
2026-03-14 09:11:57.616 | step 3 | route=IT_Ticket | empId=406 | apiMs=107.64 | totalMs=107.64
2026-03-14 09:11:57.616 | step 1 | route=IT_Ticket | empId=406 | query called at=09:11:57.616
2026-03-14 09:11:57.627 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=9.72
2026-03-14 09:11:57.641 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=13.72
2026-03-14 09:11:57.642 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-14 09:11:57.642 | step 3 | route=IT_Ticket | empId=406 | apiMs=25.54 | totalMs=25.54
2026-03-14 09:12:09.279 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=09:12:09.279
2026-03-14 09:12:09.476 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=196.55
2026-03-14 09:12:09.476 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=197.60 | totalMs=197.60
2026-03-14 09:12:11.015 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=09:12:11.015
2026-03-14 09:12:11.088 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=69.72
2026-03-14 09:12:11.091 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=76.24 | totalMs=76.24
2026-03-14 09:13:14.076 | step 1 | route=IT_Ticket_Report | empId=50481 | query called at=09:13:14.076
2026-03-14 09:13:17.904 | step 2 | route=IT_Ticket_Report | empId=50481 | query=kpi_it_ticket_report_page_proc | queryMs=3827.96
2026-03-14 09:13:17.905 | step 3 | route=IT_Ticket_Report | empId=50481 | apiMs=3,828.89 | totalMs=3,828.89
2026-03-14 09:13:18.780 | step 4 | route=pageRenderd | empId=50481 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:13:18.780
2026-03-14 09:13:32.400 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:13:32.400
2026-03-14 09:13:32.420 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=18.65
2026-03-14 09:13:32.423 | step 3 | route=IT_TicketPost | empId=406 | apiMs=22.39 | totalMs=22.39
2026-03-14 09:13:32.439 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:13:32.439
2026-03-14 09:13:33.026 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=586.94
2026-03-14 09:13:33.030 | step 3 | route=IT_TicketPost | empId=406 | apiMs=590.44 | totalMs=590.44
2026-03-14 09:13:33.030 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:13:33.030
2026-03-14 09:13:33.032 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-14 09:13:33.032 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.22 | totalMs=2.22
2026-03-14 09:13:33.033 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:13:33.033
2026-03-14 09:13:33.034 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-14 09:13:33.034 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.60 | totalMs=1.60
2026-03-14 09:13:47.943 | step 1 | route=IT_Ticket | empId=406 | query called at=09:13:47.943
2026-03-14 09:13:47.953 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-14 09:13:47.958 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-14 09:13:47.962 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 09:13:47.964 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-14 09:13:47.965 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-14 09:13:48.005 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=39.77
2026-03-14 09:13:48.006 | step 3 | route=IT_Ticket | empId=406 | apiMs=63.10 | totalMs=63.10
2026-03-14 09:13:48.006 | step 1 | route=IT_Ticket | empId=406 | query called at=09:13:48.006
2026-03-14 09:13:48.008 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-14 09:13:48.009 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-14 09:13:48.010 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-14 09:13:48.011 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.45 | totalMs=4.45
2026-03-14 09:18:04.273 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=09:18:04.273
2026-03-14 09:18:04.299 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=25.3
2026-03-14 09:18:04.299 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=26.16 | totalMs=26.16
2026-03-14 09:18:04.875 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:18:04.875
2026-03-14 09:19:26.396 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=09:19:26.396
2026-03-14 09:19:26.575 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=177.8
2026-03-14 09:19:26.579 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=182.89 | totalMs=182.89
2026-03-14 09:19:27.770 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=09:19:27.770
2026-03-14 09:19:27.820 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=45.96
2026-03-14 09:19:27.824 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=53.59 | totalMs=53.59
2026-03-14 09:20:58.540 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:20:58.540
2026-03-14 09:20:58.556 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=15.35
2026-03-14 09:20:58.556 | step 3 | route=IT_TicketPost | empId=406 | apiMs=16.17 | totalMs=16.17
2026-03-14 09:20:58.556 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:20:58.556
2026-03-14 09:20:58.582 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=24.75
2026-03-14 09:20:58.584 | step 3 | route=IT_TicketPost | empId=406 | apiMs=27.42 | totalMs=27.42
2026-03-14 09:20:58.584 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:20:58.584
2026-03-14 09:20:58.587 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.29
2026-03-14 09:20:58.587 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.99 | totalMs=2.99
2026-03-14 09:20:58.588 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:20:58.588
2026-03-14 09:20:58.589 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-14 09:20:58.589 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.87 | totalMs=1.87
2026-03-14 09:21:02.179 | step 1 | route=IT_Ticket | empId=406 | query called at=09:21:02.179
2026-03-14 09:21:02.189 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-14 09:21:02.194 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-14 09:21:02.198 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-14 09:21:02.202 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-14 09:21:02.216 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=13.03
2026-03-14 09:21:02.237 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=20.58
2026-03-14 09:21:02.237 | step 3 | route=IT_Ticket | empId=406 | apiMs=58.21 | totalMs=58.21
2026-03-14 09:21:02.237 | step 1 | route=IT_Ticket | empId=406 | query called at=09:21:02.237
2026-03-14 09:21:02.248 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=9.88
2026-03-14 09:21:02.249 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-14 09:21:02.250 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-14 09:21:02.250 | step 3 | route=IT_Ticket | empId=406 | apiMs=12.81 | totalMs=12.81
2026-03-14 09:31:42.700 | step 1 | route=IT_Ticket | empId=34711 | query called at=09:31:42.700
2026-03-14 09:31:42.744 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=43.13
2026-03-14 09:31:42.746 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-14 09:31:42.747 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-14 09:31:42.748 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-14 09:31:42.770 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_it_Ticket_Details | queryMs=21.7
2026-03-14 09:31:42.810 | step 2 | route=IT_Ticket | empId=34711 | query=VMS_Comp_login_proc | queryMs=39
2026-03-14 09:31:42.810 | step 3 | route=IT_Ticket | empId=34711 | apiMs=109.74 | totalMs=109.74
2026-03-14 09:31:42.810 | step 1 | route=IT_Ticket | empId=34711 | query called at=09:31:42.810
2026-03-14 09:31:42.829 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=17.8
2026-03-14 09:31:42.830 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-14 09:31:42.831 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 09:31:42.832 | step 3 | route=IT_Ticket | empId=34711 | apiMs=21.28 | totalMs=21.28
2026-03-14 09:31:55.110 | step 1 | route=HW_TicketFun | empId= | query called at=09:31:55.110
2026-03-14 09:31:55.140 | step 2 | route=HW_TicketFun | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=29.87
2026-03-14 09:31:55.144 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=34.47 | totalMs=34.47
2026-03-14 09:32:24.124 | step 1 | route=HW_TicketPost | empId=34711 | query called at=09:32:24.124
2026-03-14 09:32:24.152 | step 2 | route=HW_TicketPost | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=27.76
2026-03-14 09:32:24.157 | step 3 | route=HW_TicketPost | empId=34711 | apiMs=33.02 | totalMs=33.02
2026-03-14 09:32:24.160 | step 1 | route=HW_TicketPost | empId=34711 | query called at=09:32:24.160
2026-03-14 09:32:24.194 | step 2 | route=HW_TicketPost | empId=34711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.23
2026-03-14 09:32:24.194 | step 3 | route=HW_TicketPost | empId=34711 | apiMs=33.86 | totalMs=33.86
2026-03-14 09:32:24.195 | step 1 | route=HW_TicketPost | empId=34711 | query called at=09:32:24.195
2026-03-14 09:32:24.196 | step 2 | route=HW_TicketPost | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-14 09:32:24.196 | step 3 | route=HW_TicketPost | empId=34711 | apiMs=1.86 | totalMs=1.86
2026-03-14 09:32:24.197 | step 1 | route=HW_TicketPost | empId=34711 | query called at=09:32:24.197
2026-03-14 09:32:25.019 | step 2 | route=HW_TicketPost | empId=34711 | query=hw_ticket_save_proc_kpi | queryMs=821.6 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KARTHICKKUMAR P/GGA0654, 4, TONNER INK REFILLING, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KARTHICKKUMAR P/GGA0654,@type_iss=4,@issue_Describ=TONNER INK REFILLING,@severity=1,@compid=5,@date=14-Mar-2026,@Emplno=34711,@filepath=,@filepath2=,@mod_id=1)
2026-03-14 09:32:25.227 | step 5 | route=HW_TicketPost | empId=34711 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KARTHICKKUMAR P/GGA0654, 4, TONNER INK REFILLING, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KARTHICKKUMAR P/GGA0654,@type_iss=4,@issue_Describ=TONNER INK REFILLING,@severity=1,@compid=5,@date=14-Mar-2026,@Emplno=34711,@filepath=,@filepath2=,@mod_id=1)
2026-03-14 09:32:25.457 | step 1 | route=IT_Ticket | empId=34711 | query called at=09:32:25.457
2026-03-14 09:32:25.471 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-14 09:32:25.476 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-14 09:32:25.477 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 09:32:25.479 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-14 09:32:25.480 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-14 09:32:25.519 | step 2 | route=IT_Ticket | empId=34711 | query=VMS_Comp_login_proc | queryMs=38.46
2026-03-14 09:32:25.519 | step 3 | route=IT_Ticket | empId=34711 | apiMs=62.11 | totalMs=62.11
2026-03-14 09:32:25.520 | step 1 | route=IT_Ticket | empId=34711 | query called at=09:32:25.520
2026-03-14 09:32:25.521 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-14 09:32:25.522 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-14 09:32:25.524 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-14 09:32:25.524 | step 3 | route=IT_Ticket | empId=34711 | apiMs=4.25 | totalMs=4.25
2026-03-14 09:32:48.583 | step 1 | route=HW_TicketFun | empId= | query called at=09:32:48.583
2026-03-14 09:32:48.594 | step 2 | route=HW_TicketFun | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=10.41
2026-03-14 09:32:48.594 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.43 | totalMs=11.43
2026-03-14 09:33:10.616 | step 1 | route=HW_TicketPost | empId=34711 | query called at=09:33:10.616
2026-03-14 09:33:10.651 | step 2 | route=HW_TicketPost | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=34.5
2026-03-14 09:33:10.654 | step 3 | route=HW_TicketPost | empId=34711 | apiMs=38.77 | totalMs=38.77
2026-03-14 09:33:10.658 | step 1 | route=HW_TicketPost | empId=34711 | query called at=09:33:10.658
2026-03-14 09:33:10.671 | step 2 | route=HW_TicketPost | empId=34711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.92
2026-03-14 09:33:10.671 | step 3 | route=HW_TicketPost | empId=34711 | apiMs=13.51 | totalMs=13.51
2026-03-14 09:33:10.672 | step 1 | route=HW_TicketPost | empId=34711 | query called at=09:33:10.672
2026-03-14 09:33:10.680 | step 2 | route=HW_TicketPost | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-03-14 09:33:10.680 | step 3 | route=HW_TicketPost | empId=34711 | apiMs=8.71 | totalMs=8.71
2026-03-14 09:33:10.681 | step 1 | route=HW_TicketPost | empId=34711 | query called at=09:33:10.681
2026-03-14 09:33:10.705 | step 2 | route=HW_TicketPost | empId=34711 | query=hw_ticket_save_proc_kpi | queryMs=23.83
2026-03-14 09:33:10.720 | step 3 | route=HW_TicketPost | empId=34711 | apiMs=38.94 | totalMs=38.94
2026-03-14 09:33:10.941 | step 1 | route=IT_Ticket | empId=34711 | query called at=09:33:10.941
2026-03-14 09:33:10.951 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-14 09:33:10.952 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-14 09:33:10.954 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 09:33:10.955 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-14 09:33:10.956 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-14 09:33:10.985 | step 2 | route=IT_Ticket | empId=34711 | query=VMS_Comp_login_proc | queryMs=28.86
2026-03-14 09:33:10.986 | step 3 | route=IT_Ticket | empId=34711 | apiMs=44.95 | totalMs=44.95
2026-03-14 09:33:10.986 | step 1 | route=IT_Ticket | empId=34711 | query called at=09:33:10.986
2026-03-14 09:33:10.988 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-14 09:33:10.989 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-14 09:33:10.990 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-14 09:33:10.990 | step 3 | route=IT_Ticket | empId=34711 | apiMs=3.82 | totalMs=3.82
2026-03-14 09:36:49.306 | step 1 | route=IT_Ticket | empId=34215 | query called at=09:36:49.306
2026-03-14 09:36:49.318 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-14 09:36:49.320 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-14 09:36:49.321 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-14 09:36:49.322 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-14 09:36:49.324 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-14 09:36:49.362 | step 2 | route=IT_Ticket | empId=34215 | query=VMS_Comp_login_proc | queryMs=38.08
2026-03-14 09:36:49.363 | step 3 | route=IT_Ticket | empId=34215 | apiMs=56.36 | totalMs=56.36
2026-03-14 09:36:49.363 | step 1 | route=IT_Ticket | empId=34215 | query called at=09:36:49.363
2026-03-14 09:36:49.365 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-14 09:36:49.366 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-14 09:36:49.367 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-14 09:36:49.368 | step 3 | route=IT_Ticket | empId=34215 | apiMs=4.39 | totalMs=4.39
2026-03-14 09:37:16.280 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34215 | query called at=09:37:16.280
2026-03-14 09:37:16.545 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=264.03
2026-03-14 09:37:16.545 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34215 | apiMs=264.97 | totalMs=264.97
2026-03-14 09:37:19.718 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34215 | query called at=09:37:19.718
2026-03-14 09:37:19.729 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-03-14 09:37:19.733 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34215 | apiMs=14.77 | totalMs=14.77
2026-03-14 09:37:24.478 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34215 | query called at=09:37:24.478
2026-03-14 09:37:24.493 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=14.2
2026-03-14 09:37:24.496 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34215 | apiMs=18.00 | totalMs=18.00
2026-03-14 09:37:56.445 | step 1 | route=IT_TicketPost | empId=34215 | query called at=09:37:56.445
2026-03-14 09:37:56.489 | step 2 | route=IT_TicketPost | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=43.51
2026-03-14 09:37:56.494 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=49.05 | totalMs=49.05
2026-03-14 09:37:56.498 | step 1 | route=IT_TicketPost | empId=34215 | query called at=09:37:56.498
2026-03-14 09:37:56.742 | step 2 | route=IT_TicketPost | empId=34215 | query=IT_Ticket_Save_SPOC | queryMs=241.11
2026-03-14 09:37:56.782 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=284.42 | totalMs=284.42
2026-03-14 09:37:56.782 | step 1 | route=IT_TicketPost | empId=34215 | query called at=09:37:56.782
2026-03-14 09:37:56.794 | step 2 | route=IT_TicketPost | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.88
2026-03-14 09:37:56.794 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=11.61 | totalMs=11.61
2026-03-14 09:37:56.794 | step 1 | route=IT_TicketPost | empId=34215 | query called at=09:37:56.794
2026-03-14 09:37:56.803 | step 2 | route=IT_TicketPost | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.96
2026-03-14 09:37:56.803 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=8.57 | totalMs=8.57
2026-03-14 09:38:00.604 | step 1 | route=IT_Ticket | empId=34215 | query called at=09:38:00.604
2026-03-14 09:38:00.648 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=43.27
2026-03-14 09:38:00.681 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=29.33
2026-03-14 09:38:00.706 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=21.74
2026-03-14 09:38:00.737 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=30.83
2026-03-14 09:38:00.763 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_it_Ticket_Details | queryMs=26.21
2026-03-14 09:38:00.900 | step 2 | route=IT_Ticket | empId=34215 | query=VMS_Comp_login_proc | queryMs=136.24
2026-03-14 09:38:00.900 | step 3 | route=IT_Ticket | empId=34215 | apiMs=296.13 | totalMs=296.13
2026-03-14 09:38:00.901 | step 1 | route=IT_Ticket | empId=34215 | query called at=09:38:00.901
2026-03-14 09:38:00.917 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=16.35
2026-03-14 09:38:00.965 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=47.18
2026-03-14 09:38:00.990 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=24.91
2026-03-14 09:38:00.990 | step 3 | route=IT_Ticket | empId=34215 | apiMs=89.79 | totalMs=89.79
2026-03-14 09:44:31.292 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:44:31.292
2026-03-14 09:44:31.319 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=26.52
2026-03-14 09:44:31.321 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 09:44:31.322 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-14 09:44:31.323 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-14 09:44:31.340 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=16.1
2026-03-14 09:44:31.364 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=23.65
2026-03-14 09:44:31.364 | step 3 | route=IT_Ticket | empId=43200 | apiMs=71.54 | totalMs=71.54
2026-03-14 09:44:31.364 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:44:31.364
2026-03-14 09:44:31.376 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=11.71
2026-03-14 09:44:31.377 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-14 09:44:31.379 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-14 09:44:31.379 | step 3 | route=IT_Ticket | empId=43200 | apiMs=14.47 | totalMs=14.47
2026-03-14 09:44:58.923 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:44:58.923
2026-03-14 09:44:59.102 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=178.06
2026-03-14 09:44:59.105 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=181.99 | totalMs=181.99
2026-03-14 09:45:01.533 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:45:01.533
2026-03-14 09:45:01.544 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-14 09:45:01.548 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=14.57 | totalMs=14.57
2026-03-14 09:46:08.641 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:46:08.641
2026-03-14 09:46:08.736 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=94.12
2026-03-14 09:46:08.739 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=98.49 | totalMs=98.49
2026-03-14 09:46:08.743 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:46:08.743
2026-03-14 09:46:08.889 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=142.93
2026-03-14 09:46:08.939 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=196.05 | totalMs=196.05
2026-03-14 09:46:08.939 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:46:08.939
2026-03-14 09:46:08.989 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=49.32
2026-03-14 09:46:08.989 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=49.99 | totalMs=49.99
2026-03-14 09:46:08.990 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:46:08.990
2026-03-14 09:46:09.025 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=34.89
2026-03-14 09:46:09.025 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=35.62 | totalMs=35.62
2026-03-14 09:46:11.451 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:46:11.451
2026-03-14 09:46:11.461 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-14 09:46:11.466 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-14 09:46:11.470 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 09:46:11.472 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-14 09:46:11.474 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-14 09:46:11.512 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=37.99
2026-03-14 09:46:11.512 | step 3 | route=IT_Ticket | empId=43200 | apiMs=61.23 | totalMs=61.23
2026-03-14 09:46:11.513 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:46:11.513
2026-03-14 09:46:11.514 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-14 09:46:11.515 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-14 09:46:11.517 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-14 09:46:11.517 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.48 | totalMs=4.48
2026-03-14 09:49:48.760 | step 1 | route=IT_Ticket | empId=50294 | query called at=09:49:48.760
2026-03-14 09:49:48.789 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=28.5
2026-03-14 09:49:48.790 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-14 09:49:48.792 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-14 09:49:48.793 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-14 09:49:48.809 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=16.27
2026-03-14 09:49:48.867 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=57.1
2026-03-14 09:49:48.868 | step 3 | route=IT_Ticket | empId=50294 | apiMs=107.56 | totalMs=107.56
2026-03-14 09:49:48.868 | step 1 | route=IT_Ticket | empId=50294 | query called at=09:49:48.868
2026-03-14 09:49:48.884 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=15.33
2026-03-14 09:49:48.885 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-14 09:49:48.886 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-14 09:49:48.887 | step 3 | route=IT_Ticket | empId=50294 | apiMs=18.65 | totalMs=18.65
2026-03-14 09:50:14.519 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:50:14.519
2026-03-14 09:50:14.530 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-14 09:50:14.535 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-14 09:50:14.539 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 09:50:14.543 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-14 09:50:14.545 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-14 09:50:14.584 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=38.05
2026-03-14 09:50:14.584 | step 3 | route=IT_Ticket | empId=40217 | apiMs=64.44 | totalMs=64.44
2026-03-14 09:50:14.584 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:50:14.584
2026-03-14 09:50:14.586 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-14 09:50:14.587 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-14 09:50:14.588 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-14 09:50:14.588 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.09 | totalMs=4.09
2026-03-14 09:50:21.899 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=09:50:21.899
2026-03-14 09:50:22.328 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=427.9
2026-03-14 09:50:22.328 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=428.80 | totalMs=428.80
2026-03-14 09:50:24.003 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=09:50:24.003
2026-03-14 09:50:24.013 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-14 09:50:24.017 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=14.40 | totalMs=14.40
2026-03-14 09:51:17.083 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:51:17.083
2026-03-14 09:51:17.097 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=13.76
2026-03-14 09:51:17.101 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=18.21 | totalMs=18.21
2026-03-14 09:51:17.105 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:51:17.105
2026-03-14 09:51:17.119 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=10.75
2026-03-14 09:51:17.120 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=15.50 | totalMs=15.50
2026-03-14 09:51:17.120 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:51:17.120
2026-03-14 09:51:17.149 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.43
2026-03-14 09:51:17.150 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=29.23 | totalMs=29.23
2026-03-14 09:51:17.369 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:51:17.369
2026-03-14 09:51:17.379 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-14 09:51:17.381 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-14 09:51:17.382 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-14 09:51:17.384 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 09:51:17.385 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-14 09:51:17.422 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=36.79
2026-03-14 09:51:17.423 | step 3 | route=IT_Ticket | empId=40217 | apiMs=53.68 | totalMs=53.68
2026-03-14 09:51:17.423 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:51:17.423
2026-03-14 09:51:17.425 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-14 09:51:17.426 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-14 09:51:17.427 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-14 09:51:17.428 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.47 | totalMs=4.47
2026-03-14 09:52:21.984 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=09:52:21.984
2026-03-14 09:52:22.025 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=39.45
2026-03-14 09:52:22.029 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=44.17 | totalMs=44.17
2026-03-14 09:52:22.475 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:52:22.475
2026-03-14 09:54:07.767 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:54:07.767
2026-03-14 09:54:07.798 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=30.6
2026-03-14 09:54:07.805 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-14 09:54:07.810 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-14 09:54:07.815 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 09:54:07.839 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_it_Ticket_Details | queryMs=23.13
2026-03-14 09:54:07.893 | step 2 | route=IT_Ticket | empId=46396 | query=VMS_Comp_login_proc | queryMs=54.42
2026-03-14 09:54:07.894 | step 3 | route=IT_Ticket | empId=46396 | apiMs=126.50 | totalMs=126.50
2026-03-14 09:54:07.894 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:54:07.894
2026-03-14 09:54:07.909 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=14.6
2026-03-14 09:54:07.910 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-14 09:54:07.912 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-14 09:54:07.912 | step 3 | route=IT_Ticket | empId=46396 | apiMs=17.75 | totalMs=17.75
2026-03-14 09:54:27.816 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46396 | query called at=09:54:27.816
2026-03-14 09:54:28.213 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=396.47
2026-03-14 09:54:28.217 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46396 | apiMs=401.05 | totalMs=401.05
2026-03-14 09:54:30.736 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46396 | query called at=09:54:30.736
2026-03-14 09:54:30.752 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=15.71
2026-03-14 09:54:30.757 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46396 | apiMs=20.35 | totalMs=20.35
2026-03-14 09:54:41.418 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=09:54:41.418
2026-03-14 09:54:42.524 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=1105.88
2026-03-14 09:54:42.549 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=1,131.70 | totalMs=1,131.70
2026-03-14 09:54:42.553 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=09:54:42.553
2026-03-14 09:54:42.562 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.31
2026-03-14 09:54:42.571 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.38
2026-03-14 09:54:42.580 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.15
2026-03-14 09:54:42.580 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=26.98 | totalMs=26.98
2026-03-14 09:54:42.803 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=09:54:42.803
2026-03-14 09:54:42.818 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=14.38
2026-03-14 09:54:42.818 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=15.16 | totalMs=15.16
2026-03-14 09:54:43.138 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:54:43.138
2026-03-14 09:55:05.325 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:55:05.325
2026-03-14 09:55:05.343 | step 2 | route=IT_TicketPost | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=17.2
2026-03-14 09:55:05.346 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=21.58 | totalMs=21.58
2026-03-14 09:55:05.350 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:55:05.350
2026-03-14 09:55:05.404 | step 2 | route=IT_TicketPost | empId=46396 | query=IT_Ticket_Save_SPOC | queryMs=51.3
2026-03-14 09:55:05.421 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=71.48 | totalMs=71.48
2026-03-14 09:55:05.422 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:55:05.422
2026-03-14 09:55:05.431 | step 2 | route=IT_TicketPost | empId=46396 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.69
2026-03-14 09:55:05.431 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=9.33 | totalMs=9.33
2026-03-14 09:55:05.432 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:55:05.432
2026-03-14 09:55:05.439 | step 2 | route=IT_TicketPost | empId=46396 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.41
2026-03-14 09:55:05.440 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=8.15 | totalMs=8.15
2026-03-14 09:55:08.231 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:55:08.231
2026-03-14 09:55:08.249 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=17.5
2026-03-14 09:55:08.261 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-03-14 09:55:08.270 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=5.03
2026-03-14 09:55:08.278 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=5.14
2026-03-14 09:55:08.287 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_it_Ticket_Details | queryMs=8.36
2026-03-14 09:55:08.344 | step 2 | route=IT_Ticket | empId=46396 | query=VMS_Comp_login_proc | queryMs=56.65
2026-03-14 09:55:08.344 | step 3 | route=IT_Ticket | empId=46396 | apiMs=113.14 | totalMs=113.14
2026-03-14 09:55:08.344 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:55:08.344
2026-03-14 09:55:08.352 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=7.43
2026-03-14 09:55:08.361 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-03-14 09:55:08.369 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-14 09:55:08.369 | step 3 | route=IT_Ticket | empId=46396 | apiMs=24.98 | totalMs=24.98
2026-03-14 09:56:36.771 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:56:36.771
2026-03-14 09:56:36.783 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-14 09:56:36.784 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-14 09:56:36.786 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-14 09:56:36.787 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 09:56:36.789 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-14 09:56:36.826 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=36.67
2026-03-14 09:56:36.826 | step 3 | route=IT_Ticket | empId=52208 | apiMs=54.70 | totalMs=54.70
2026-03-14 09:56:36.826 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:56:36.826
2026-03-14 09:56:36.828 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-14 09:56:36.830 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 09:56:36.831 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-14 09:56:36.831 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.84 | totalMs=4.84
2026-03-14 09:56:54.500 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=09:56:54.500
2026-03-14 09:56:55.025 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=524.34
2026-03-14 09:56:55.025 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=525.10 | totalMs=525.10
2026-03-14 09:56:57.168 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=09:56:57.168
2026-03-14 09:56:57.192 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=24.11
2026-03-14 09:56:57.196 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=28.48 | totalMs=28.48
2026-03-14 09:58:05.412 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:58:05.412
2026-03-14 09:58:05.424 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-03-14 09:58:05.427 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=15.02 | totalMs=15.02
2026-03-14 09:58:05.431 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:58:05.431
2026-03-14 09:58:05.458 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=24.24
2026-03-14 09:58:05.460 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=29.49 | totalMs=29.49
2026-03-14 09:58:05.460 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:58:05.460
2026-03-14 09:58:05.490 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.08
2026-03-14 09:58:05.490 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=29.92 | totalMs=29.92
2026-03-14 09:58:11.766 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:58:11.766
2026-03-14 09:58:11.777 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-14 09:58:11.781 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-14 09:58:11.785 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-14 09:58:11.787 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-14 09:58:11.788 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-14 09:58:11.825 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=36.69
2026-03-14 09:58:11.826 | step 3 | route=IT_Ticket | empId=52208 | apiMs=59.93 | totalMs=59.93
2026-03-14 09:58:11.826 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:58:11.826
2026-03-14 09:58:11.828 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-14 09:58:11.829 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 09:58:11.830 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-14 09:58:11.831 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.64 | totalMs=4.64
2026-03-14 10:04:18.997 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=10:04:18.997
2026-03-14 10:04:19.048 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=49.53
2026-03-14 10:04:19.048 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=50.43 | totalMs=50.43
2026-03-14 10:04:20.008 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:04:20.008
2026-03-14 10:04:23.285 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=10:04:23.285
2026-03-14 10:04:23.323 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=37.9
2026-03-14 10:04:23.328 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=43.78 | totalMs=43.78
2026-03-14 10:04:23.332 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=10:04:23.332
2026-03-14 10:04:23.336 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-14 10:04:23.338 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-14 10:04:23.339 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-14 10:04:23.339 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=7.78 | totalMs=7.78
2026-03-14 10:04:23.571 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=10:04:23.571
2026-03-14 10:04:23.585 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=14.43
2026-03-14 10:04:23.586 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=15.28 | totalMs=15.28
2026-03-14 10:04:24.052 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:04:24.052
2026-03-14 10:05:22.802 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:05:22.802
2026-03-14 10:05:22.837 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.42
2026-03-14 10:05:22.837 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.25 | totalMs=35.25
2026-03-14 10:05:23.364 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:05:23.364
2026-03-14 10:05:59.486 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=10:05:59.486
2026-03-14 10:05:59.531 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=44.9
2026-03-14 10:05:59.535 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=49.23 | totalMs=49.23
2026-03-14 10:06:01.962 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=10:06:01.962
2026-03-14 10:06:01.975 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=12.05
2026-03-14 10:06:01.978 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=15.93 | totalMs=15.93
2026-03-14 10:06:22.672 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:06:22.672
2026-03-14 10:06:22.778 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=104.97
2026-03-14 10:06:22.780 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=107.51 | totalMs=107.51
2026-03-14 10:06:22.780 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:06:22.780
2026-03-14 10:06:22.782 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-14 10:06:22.783 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-03-14 10:06:22.792 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.42
2026-03-14 10:06:22.793 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=12.56 | totalMs=12.56
2026-03-14 10:06:26.253 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:06:26.253
2026-03-14 10:06:26.291 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=36.81
2026-03-14 10:06:26.294 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=40.67 | totalMs=40.67
2026-03-14 10:06:26.795 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:06:26.795
2026-03-14 10:07:23.507 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:07:23.507
2026-03-14 10:07:23.519 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-03-14 10:07:23.523 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=16.08 | totalMs=16.08
2026-03-14 10:07:23.527 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:07:23.527
2026-03-14 10:07:23.542 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=11.47
2026-03-14 10:07:23.544 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=16.91 | totalMs=16.91
2026-03-14 10:07:23.544 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:07:23.544
2026-03-14 10:07:23.546 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-14 10:07:23.546 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.13 | totalMs=2.13
2026-03-14 10:07:29.432 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:07:29.432
2026-03-14 10:07:29.443 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-14 10:07:29.448 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-14 10:07:29.452 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-14 10:07:29.456 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-14 10:07:29.479 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=21.97
2026-03-14 10:07:29.518 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=38.85
2026-03-14 10:07:29.518 | step 3 | route=IT_Ticket | empId=52208 | apiMs=85.72 | totalMs=85.72
2026-03-14 10:07:29.519 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:07:29.519
2026-03-14 10:07:29.536 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=16.93
2026-03-14 10:07:29.537 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-14 10:07:29.539 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-14 10:07:29.539 | step 3 | route=IT_Ticket | empId=52208 | apiMs=20.14 | totalMs=20.14
2026-03-14 10:14:20.944 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:14:20.944
2026-03-14 10:14:20.979 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=34.41
2026-03-14 10:14:20.985 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=40.55 | totalMs=40.55
2026-03-14 10:14:20.988 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:14:20.988
2026-03-14 10:14:21.020 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.32
2026-03-14 10:14:21.021 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-14 10:14:21.022 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-14 10:14:21.023 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=34.61 | totalMs=34.61
2026-03-14 10:14:23.259 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:14:23.259
2026-03-14 10:14:23.315 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.2
2026-03-14 10:14:23.319 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=60.60 | totalMs=60.60
2026-03-14 10:14:25.021 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:14:25.021
2026-03-14 10:17:56.545 | step 1 | route=IT_Ticket | empId=64248 | query called at=10:17:56.545
2026-03-14 10:17:56.580 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=33.96
2026-03-14 10:17:56.586 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-14 10:17:56.590 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 10:17:56.594 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-14 10:17:56.617 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=22.16
2026-03-14 10:17:56.656 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=39.17
2026-03-14 10:17:56.656 | step 3 | route=IT_Ticket | empId=64248 | apiMs=111.16 | totalMs=111.16
2026-03-14 10:17:56.657 | step 1 | route=IT_Ticket | empId=64248 | query called at=10:17:56.657
2026-03-14 10:17:56.675 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=17.22
2026-03-14 10:17:56.676 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 10:17:56.677 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-14 10:17:56.678 | step 3 | route=IT_Ticket | empId=64248 | apiMs=20.52 | totalMs=20.52
2026-03-14 10:18:10.213 | step 1 | route=Ticket_Entry_SPOC_Module | empId=64248 | query called at=10:18:10.213
2026-03-14 10:18:10.585 | step 2 | route=Ticket_Entry_SPOC_Module | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=371.89
2026-03-14 10:18:10.589 | step 3 | route=Ticket_Entry_SPOC_Module | empId=64248 | apiMs=376.34 | totalMs=376.34
2026-03-14 10:18:12.458 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query called at=10:18:12.458
2026-03-14 10:18:12.473 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-03-14 10:18:12.477 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64248 | apiMs=19.26 | totalMs=19.26
2026-03-14 10:21:07.931 | step 1 | route=IT_TicketPost | empId=64248 | query called at=10:21:07.931
2026-03-14 10:21:07.946 | step 2 | route=IT_TicketPost | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=15.05
2026-03-14 10:21:07.950 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=18.72 | totalMs=18.72
2026-03-14 10:21:07.953 | step 1 | route=IT_TicketPost | empId=64248 | query called at=10:21:07.953
2026-03-14 10:21:08.004 | step 2 | route=IT_TicketPost | empId=64248 | query=IT_Ticket_Save_SPOC | queryMs=48.73
2026-03-14 10:21:08.017 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=64.63 | totalMs=64.63
2026-03-14 10:21:08.018 | step 1 | route=IT_TicketPost | empId=64248 | query called at=10:21:08.018
2026-03-14 10:21:08.026 | step 2 | route=IT_TicketPost | empId=64248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.32
2026-03-14 10:21:08.027 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=9.16 | totalMs=9.16
2026-03-14 10:21:08.027 | step 1 | route=IT_TicketPost | empId=64248 | query called at=10:21:08.027
2026-03-14 10:21:08.035 | step 2 | route=IT_TicketPost | empId=64248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.44
2026-03-14 10:21:08.035 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=8.06 | totalMs=8.06
2026-03-14 10:21:10.232 | step 1 | route=IT_Ticket | empId=64248 | query called at=10:21:10.232
2026-03-14 10:21:10.276 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=43.1
2026-03-14 10:21:10.280 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=3.81
2026-03-14 10:21:10.282 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-14 10:21:10.283 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 10:21:10.305 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=22.06
2026-03-14 10:21:10.326 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=19.96
2026-03-14 10:21:10.326 | step 3 | route=IT_Ticket | empId=64248 | apiMs=93.65 | totalMs=93.65
2026-03-14 10:21:10.327 | step 1 | route=IT_Ticket | empId=64248 | query called at=10:21:10.327
2026-03-14 10:21:10.337 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=9.62
2026-03-14 10:21:10.338 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-14 10:21:10.339 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-14 10:21:10.339 | step 3 | route=IT_Ticket | empId=64248 | apiMs=12.37 | totalMs=12.37
2026-03-14 10:23:25.916 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:23:25.916
2026-03-14 10:23:25.927 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-14 10:23:25.929 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-14 10:23:25.930 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 10:23:25.931 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-14 10:23:25.933 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-14 10:23:25.973 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=39.25
2026-03-14 10:23:25.973 | step 3 | route=IT_Ticket | empId=10342 | apiMs=57.10 | totalMs=57.10
2026-03-14 10:23:25.973 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:23:25.973
2026-03-14 10:23:25.975 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-14 10:23:25.977 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-14 10:23:25.978 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-14 10:23:25.978 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.71 | totalMs=4.71
2026-03-14 10:23:30.849 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=10:23:30.849
2026-03-14 10:23:30.897 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=47.26
2026-03-14 10:23:30.902 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=53.08 | totalMs=53.08
2026-03-14 10:23:31.372 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:23:31.372
2026-03-14 10:23:36.610 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=10:23:36.610
2026-03-14 10:23:36.685 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=74.75
2026-03-14 10:23:36.745 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=134.93 | totalMs=134.93
2026-03-14 10:23:36.749 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=10:23:36.749
2026-03-14 10:23:36.754 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-14 10:23:36.755 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-14 10:23:36.756 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-14 10:23:36.757 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=7.84 | totalMs=7.84
2026-03-14 10:23:36.980 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=10:23:36.980
2026-03-14 10:23:37.001 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=21.14
2026-03-14 10:23:37.002 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=21.92 | totalMs=21.92
2026-03-14 10:23:37.405 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:23:37.405
2026-03-14 10:23:39.851 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:23:39.851
2026-03-14 10:33:10.667 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:33:10.667
2026-03-14 10:33:10.701 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=33.05
2026-03-14 10:33:10.703 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-14 10:33:10.704 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-14 10:33:10.705 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-14 10:33:10.727 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=21.3
2026-03-14 10:33:10.764 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=36.54
2026-03-14 10:33:10.764 | step 3 | route=IT_Ticket | empId=51863 | apiMs=96.80 | totalMs=96.80
2026-03-14 10:33:10.764 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:33:10.764
2026-03-14 10:33:10.782 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=16.83
2026-03-14 10:33:10.783 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 10:33:10.784 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-14 10:33:10.785 | step 3 | route=IT_Ticket | empId=51863 | apiMs=20.17 | totalMs=20.17
2026-03-14 10:33:16.195 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=10:33:16.195
2026-03-14 10:33:16.278 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=82.88
2026-03-14 10:33:16.279 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=83.72 | totalMs=83.72
2026-03-14 10:33:16.772 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:33:16.772
2026-03-14 10:33:46.887 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=10:33:46.887
2026-03-14 10:33:47.523 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=635.33
2026-03-14 10:33:47.523 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=636.43 | totalMs=636.43
2026-03-14 10:33:49.638 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=10:33:49.638
2026-03-14 10:33:49.650 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=11.82
2026-03-14 10:33:49.654 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=16.21 | totalMs=16.21
2026-03-14 10:34:03.124 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:34:03.124
2026-03-14 10:34:03.181 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=55.77
2026-03-14 10:34:03.189 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.59
2026-03-14 10:34:03.196 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-03-14 10:34:03.201 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=76.44 | totalMs=76.44
2026-03-14 10:34:03.201 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:34:03.201
2026-03-14 10:34:03.203 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-14 10:34:03.204 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-14 10:34:03.206 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-14 10:34:03.206 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=5.22 | totalMs=5.22
2026-03-14 10:34:05.766 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:34:05.766
2026-03-14 10:34:05.774 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.15
2026-03-14 10:34:05.784 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.14
2026-03-14 10:34:05.788 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-14 10:34:05.792 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=25.85 | totalMs=25.85
2026-03-14 10:34:07.520 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:34:07.520
2026-03-14 10:34:07.522 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-14 10:34:07.523 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-14 10:34:07.524 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-14 10:34:07.524 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=3.99 | totalMs=3.99
2026-03-14 10:34:09.497 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=10:34:09.497
2026-03-14 10:34:09.547 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=49.7
2026-03-14 10:34:09.547 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=50.47 | totalMs=50.47
2026-03-14 10:34:09.875 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:34:09.875
2026-03-14 10:34:29.935 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:34:29.935
2026-03-14 10:34:29.966 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=30.42
2026-03-14 10:34:29.970 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.64
2026-03-14 10:34:29.981 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.55
2026-03-14 10:34:29.985 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.72
2026-03-14 10:34:29.988 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.73
2026-03-14 10:34:30.003 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=13.82
2026-03-14 10:34:30.014 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.76
2026-03-14 10:34:30.018 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-03-14 10:34:30.021 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.48
2026-03-14 10:34:30.036 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=14.11
2026-03-14 10:34:30.055 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=17.41
2026-03-14 10:34:30.058 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.51
2026-03-14 10:34:30.061 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.66
2026-03-14 10:34:30.065 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-03-14 10:34:30.072 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.51
2026-03-14 10:34:30.076 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-03-14 10:34:30.089 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-03-14 10:34:30.092 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-03-14 10:34:30.098 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.56
2026-03-14 10:34:30.108 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=8.18
2026-03-14 10:34:30.119 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=9.03
2026-03-14 10:34:30.131 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-03-14 10:34:30.134 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.66
2026-03-14 10:34:30.148 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.52
2026-03-14 10:34:30.151 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.45
2026-03-14 10:34:30.154 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-03-14 10:34:30.163 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-03-14 10:34:30.166 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-03-14 10:34:30.169 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.61
2026-03-14 10:34:30.173 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.72
2026-03-14 10:34:30.176 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.45
2026-03-14 10:34:30.179 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.08
2026-03-14 10:34:30.193 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-03-14 10:34:30.196 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.75
2026-03-14 10:34:30.209 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.81
2026-03-14 10:34:30.212 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-03-14 10:34:30.215 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.75
2026-03-14 10:34:30.219 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.19
2026-03-14 10:34:30.222 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.4
2026-03-14 10:34:30.225 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.46
2026-03-14 10:34:30.232 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=296.53 | totalMs=296.53
2026-03-14 10:34:30.233 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-03-14).
2026-03-14 10:34:30.462 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=10:34:30.462
2026-03-14 10:34:30.486 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.35
2026-03-14 10:34:30.486 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=24.09 | totalMs=24.09
2026-03-14 10:34:30.812 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:34:30.812
2026-03-14 10:34:45.450 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:34:45.450
2026-03-14 10:34:45.471 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=20.03
2026-03-14 10:34:45.494 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=10.32
2026-03-14 10:34:45.515 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=7.97
2026-03-14 10:34:45.519 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.99
2026-03-14 10:34:45.522 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-03-14 10:34:45.525 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-03-14 10:34:45.528 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.27
2026-03-14 10:34:45.530 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.21
2026-03-14 10:34:45.534 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.31
2026-03-14 10:34:45.536 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.22
2026-03-14 10:34:45.539 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.24
2026-03-14 10:34:45.542 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.33
2026-03-14 10:34:45.544 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.25
2026-03-14 10:34:45.568 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.75
2026-03-14 10:34:45.579 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.66
2026-03-14 10:34:45.583 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-03-14 10:34:45.586 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-03-14 10:34:45.589 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-03-14 10:34:45.592 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-03-14 10:34:45.595 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.71
2026-03-14 10:34:45.599 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.66
2026-03-14 10:34:45.602 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-03-14 10:34:45.617 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.9
2026-03-14 10:34:45.623 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=172.57 | totalMs=172.57
2026-03-14 10:34:45.625 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-03-14).
2026-03-14 10:34:45.850 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=10:34:45.850
2026-03-14 10:34:45.874 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.36
2026-03-14 10:34:45.874 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=24.09 | totalMs=24.09
2026-03-14 10:34:46.225 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:34:46.225
2026-03-14 10:35:00.170 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:35:00.170
2026-03-14 10:35:00.183 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=12.49
2026-03-14 10:35:00.187 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.36
2026-03-14 10:35:00.188 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=17.47 | totalMs=17.47
2026-03-14 10:35:00.190 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, SUNDAY ATTENDANCE, 1, 8, 33058, 2026-03-14).
2026-03-14 10:35:00.431 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=10:35:00.431
2026-03-14 10:35:00.451 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=20.02
2026-03-14 10:35:00.452 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=20.80 | totalMs=20.80
2026-03-14 10:35:00.797 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:00.797
2026-03-14 10:35:07.663 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:35:07.663
2026-03-14 10:35:07.684 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=20.49
2026-03-14 10:35:07.690 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=26.93 | totalMs=26.93
2026-03-14 10:35:07.702 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, SUNDAY ATTENDANCE, 1, 8, 33058, 2026-03-14).
2026-03-14 10:35:07.931 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=10:35:07.931
2026-03-14 10:35:07.949 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=17.17
2026-03-14 10:35:07.949 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=17.99 | totalMs=17.99
2026-03-14 10:35:08.267 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:08.267
2026-03-14 10:35:12.768 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:35:12.768
2026-03-14 10:35:12.780 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=11.36
2026-03-14 10:35:12.787 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=18.67 | totalMs=18.67
2026-03-14 10:35:12.792 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, SUNDAY ATTENDANCE, 1, 8, 33058, 2026-03-14).
2026-03-14 10:35:13.019 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=10:35:13.019
2026-03-14 10:35:13.037 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=17.17
2026-03-14 10:35:13.037 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=17.93 | totalMs=17.93
2026-03-14 10:35:13.354 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:13.354
2026-03-14 10:35:17.361 | step 1 | route=IT_TicketPost | empId=51863 | query called at=10:35:17.361
2026-03-14 10:35:17.372 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-14 10:35:17.372 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=11.10 | totalMs=11.10
2026-03-14 10:35:17.372 | step 1 | route=IT_TicketPost | empId=51863 | query called at=10:35:17.372
2026-03-14 10:35:17.396 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=23.15
2026-03-14 10:35:17.398 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=26.08 | totalMs=26.08
2026-03-14 10:35:17.399 | step 1 | route=IT_TicketPost | empId=51863 | query called at=10:35:17.399
2026-03-14 10:35:17.401 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-14 10:35:17.401 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=2.38 | totalMs=2.38
2026-03-14 10:35:17.402 | step 1 | route=IT_TicketPost | empId=51863 | query called at=10:35:17.402
2026-03-14 10:35:17.403 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-14 10:35:17.403 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=1.78 | totalMs=1.78
2026-03-14 10:35:18.825 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:35:18.825
2026-03-14 10:35:18.835 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=9.54
2026-03-14 10:35:18.837 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=12.24 | totalMs=12.24
2026-03-14 10:35:18.848 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, SUNDAY ATTENDANCE, 1, 8, 33058, 2026-03-14).
2026-03-14 10:35:19.075 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=10:35:19.075
2026-03-14 10:35:19.092 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=16.31
2026-03-14 10:35:19.092 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=17.06 | totalMs=17.06
2026-03-14 10:35:19.516 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:19.516
2026-03-14 10:35:22.068 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:35:22.068
2026-03-14 10:35:22.078 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-14 10:35:22.080 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-14 10:35:22.081 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-14 10:35:22.082 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 10:35:22.084 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-14 10:35:22.121 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=36.81
2026-03-14 10:35:22.121 | step 3 | route=IT_Ticket | empId=51863 | apiMs=53.50 | totalMs=53.50
2026-03-14 10:35:22.122 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:35:22.122
2026-03-14 10:35:22.124 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-14 10:35:22.125 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-14 10:35:22.126 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-14 10:35:22.126 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.41 | totalMs=4.41
2026-03-14 10:41:23.042 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:41:23.042
2026-03-14 10:41:23.076 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=33.67
2026-03-14 10:41:23.081 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-14 10:41:23.085 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-14 10:41:23.089 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-14 10:41:23.111 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=21.54
2026-03-14 10:41:23.148 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=36.66
2026-03-14 10:41:23.148 | step 3 | route=IT_Ticket | empId=38722 | apiMs=106.17 | totalMs=106.17
2026-03-14 10:41:23.148 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:41:23.148
2026-03-14 10:41:23.166 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=16.84
2026-03-14 10:41:23.167 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-14 10:41:23.168 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-14 10:41:23.168 | step 3 | route=IT_Ticket | empId=38722 | apiMs=19.88 | totalMs=19.88
2026-03-14 10:41:48.065 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=10:41:48.065
2026-03-14 10:41:48.076 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-14 10:41:48.076 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=11.16 | totalMs=11.16
2026-03-14 10:41:58.892 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=10:41:58.892
2026-03-14 10:41:59.048 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=155.64
2026-03-14 10:41:59.048 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=156.42 | totalMs=156.42
2026-03-14 10:42:05.415 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=10:42:05.415
2026-03-14 10:42:05.425 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.19
2026-03-14 10:42:05.425 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=10.01 | totalMs=10.01
2026-03-14 10:42:07.237 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=10:42:07.237
2026-03-14 10:42:07.373 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=132.95
2026-03-14 10:42:07.376 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=139.29 | totalMs=139.29
2026-03-14 10:42:08.984 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=10:42:08.984
2026-03-14 10:42:08.995 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-14 10:42:08.998 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=13.55 | totalMs=13.55
2026-03-14 10:42:11.875 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=10:42:11.875
2026-03-14 10:42:11.994 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=118.94
2026-03-14 10:42:11.995 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=119.77 | totalMs=119.77
2026-03-14 10:42:14.576 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=10:42:14.576
2026-03-14 10:42:14.589 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-14 10:42:14.592 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=16.75 | totalMs=16.75
2026-03-14 10:42:58.843 | step 1 | route=Ticket_SPOC_Approve | empId=51024 | query called at=10:42:58.843
2026-03-14 10:42:58.872 | step 2 | route=Ticket_SPOC_Approve | empId=51024 | query=IT_TIcket_SPOCApp_Report | queryMs=28.66
2026-03-14 10:42:58.875 | step 3 | route=Ticket_SPOC_Approve | empId=51024 | apiMs=31.98 | totalMs=31.98
2026-03-14 10:42:59.802 | step 4 | route=pageRenderd | empId=51024 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:42:59.802
2026-03-14 10:43:05.610 | step 1 | route=SPOC_Entry_Save | empId=51024 | query called at=10:43:05.610
2026-03-14 10:43:05.628 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=IT_Ticket_Update_SPOC | queryMs=18.11
2026-03-14 10:43:05.635 | step 3 | route=SPOC_Entry_Save | empId=51024 | apiMs=25.38 | totalMs=25.38
2026-03-14 10:43:05.635 | step 1 | route=SPOC_Entry_Save | empId=51024 | query called at=10:43:05.635
2026-03-14 10:43:05.637 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-14 10:43:05.638 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-14 10:43:05.639 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-14 10:43:05.640 | step 3 | route=SPOC_Entry_Save | empId=51024 | apiMs=4.19 | totalMs=4.19
2026-03-14 10:43:07.828 | step 1 | route=Ticket_SPOC_Approve | empId=51024 | query called at=10:43:07.828
2026-03-14 10:43:07.850 | step 2 | route=Ticket_SPOC_Approve | empId=51024 | query=IT_TIcket_SPOCApp_Report | queryMs=21.86
2026-03-14 10:43:07.854 | step 3 | route=Ticket_SPOC_Approve | empId=51024 | apiMs=25.55 | totalMs=25.55
2026-03-14 10:43:09.051 | step 4 | route=pageRenderd | empId=51024 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:43:09.051
2026-03-14 10:43:31.724 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:43:31.724
2026-03-14 10:43:31.734 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-03-14 10:43:31.737 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=12.63 | totalMs=12.63
2026-03-14 10:43:31.740 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:43:31.740
2026-03-14 10:43:32.811 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=1067.75
2026-03-14 10:43:32.852 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=1,112.30 | totalMs=1,112.30
2026-03-14 10:43:32.853 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:43:32.853
2026-03-14 10:43:32.862 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.37
2026-03-14 10:43:32.862 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=9.24 | totalMs=9.24
2026-03-14 10:43:33.530 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:43:33.530
2026-03-14 10:43:33.545 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=14.04
2026-03-14 10:43:33.553 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-03-14 10:43:33.562 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-03-14 10:43:33.570 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-03-14 10:43:33.579 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=8.32
2026-03-14 10:43:33.655 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=75.87
2026-03-14 10:43:33.655 | step 3 | route=IT_Ticket | empId=38722 | apiMs=125.27 | totalMs=125.27
2026-03-14 10:43:33.656 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:43:33.656
2026-03-14 10:43:33.664 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=7.6
2026-03-14 10:43:33.672 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-03-14 10:43:33.681 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-03-14 10:43:33.681 | step 3 | route=IT_Ticket | empId=38722 | apiMs=25.43 | totalMs=25.43
2026-03-14 10:44:05.193 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:44:05.193
2026-03-14 10:44:05.212 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=19.06
2026-03-14 10:44:05.256 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.11
2026-03-14 10:44:05.270 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-03-14 10:44:05.296 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.45
2026-03-14 10:44:05.314 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.47
2026-03-14 10:44:05.330 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.44
2026-03-14 10:44:05.348 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.85
2026-03-14 10:44:05.356 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.48
2026-03-14 10:44:05.362 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.39
2026-03-14 10:44:05.370 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.37
2026-03-14 10:44:05.400 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.96
2026-03-14 10:44:05.424 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.3
2026-03-14 10:44:05.455 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-03-14 10:44:05.479 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.98
2026-03-14 10:44:05.956 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-03-14 10:44:05.999 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.5
2026-03-14 10:44:06.053 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-03-14 10:44:06.125 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-03-14 10:44:06.158 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.6
2026-03-14 10:44:06.207 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.5
2026-03-14 10:44:06.246 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.95
2026-03-14 10:44:06.282 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.59
2026-03-14 10:44:06.339 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.53
2026-03-14 10:44:06.386 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=1,193.72 | totalMs=1,193.72
2026-03-14 10:44:06.412 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-03-14).
2026-03-14 10:44:06.641 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=10:44:06.641
2026-03-14 10:44:06.665 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.41
2026-03-14 10:44:06.665 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=24.22 | totalMs=24.22
2026-03-14 10:44:07.008 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:07.008
2026-03-14 10:44:13.145 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=10:44:13.145
2026-03-14 10:44:13.156 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=10.78
2026-03-14 10:44:13.166 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.75
2026-03-14 10:44:13.174 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-03-14 10:44:13.182 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-03-14 10:44:13.188 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-03-14 10:44:13.193 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.71
2026-03-14 10:44:13.201 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.64
2026-03-14 10:44:13.205 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.74
2026-03-14 10:44:13.218 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.76
2026-03-14 10:44:13.226 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=3.04
2026-03-14 10:44:13.232 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=3.07
2026-03-14 10:44:13.236 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-03-14 10:44:13.241 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-03-14 10:44:13.252 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.72
2026-03-14 10:44:13.261 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-03-14 10:44:13.264 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.66
2026-03-14 10:44:13.268 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.91
2026-03-14 10:44:13.273 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-03-14 10:44:13.277 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-03-14 10:44:13.281 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-03-14 10:44:13.285 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.66
2026-03-14 10:44:13.290 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.75
2026-03-14 10:44:13.298 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-03-14 10:44:13.304 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=159.19 | totalMs=159.19
2026-03-14 10:44:13.307 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-03-14).
2026-03-14 10:44:13.763 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=10:44:13.763
2026-03-14 10:44:13.790 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.68
2026-03-14 10:44:13.793 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=30.00 | totalMs=30.00
2026-03-14 10:44:14.139 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:14.139
2026-03-14 10:45:04.627 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=10:45:04.627
2026-03-14 10:45:04.648 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=19.99
2026-03-14 10:45:04.651 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=23.78 | totalMs=23.78
2026-03-14 10:45:05.387 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:05.387
2026-03-14 10:45:08.548 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=10:45:08.548
2026-03-14 10:45:08.601 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=52.33
2026-03-14 10:45:08.614 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=65.56 | totalMs=65.56
2026-03-14 10:45:08.617 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=10:45:08.617
2026-03-14 10:45:08.627 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.49
2026-03-14 10:45:08.636 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.4
2026-03-14 10:45:08.645 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.5
2026-03-14 10:45:08.645 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=28.37 | totalMs=28.37
2026-03-14 10:45:09.024 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=10:45:09.024
2026-03-14 10:45:09.039 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=14.98
2026-03-14 10:45:09.040 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=15.77 | totalMs=15.77
2026-03-14 10:45:09.684 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:09.684
2026-03-14 10:45:22.253 | step 1 | route=IT_Ticket | empId=56156 | query called at=10:45:22.253
2026-03-14 10:45:22.278 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=25.27
2026-03-14 10:45:22.321 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=38.99
2026-03-14 10:45:22.354 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=29.44
2026-03-14 10:45:22.392 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=35.44
2026-03-14 10:45:22.413 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=19.95
2026-03-14 10:45:22.431 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=17.74
2026-03-14 10:45:22.431 | step 3 | route=IT_Ticket | empId=56156 | apiMs=178.89 | totalMs=178.89
2026-03-14 10:45:22.432 | step 1 | route=IT_Ticket | empId=56156 | query called at=10:45:22.432
2026-03-14 10:45:22.433 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-14 10:45:22.434 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-14 10:45:22.435 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-14 10:45:22.436 | step 3 | route=IT_Ticket | empId=56156 | apiMs=3.70 | totalMs=3.70
2026-03-14 10:45:28.097 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56156 | query called at=10:45:28.097
2026-03-14 10:45:28.329 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=230.94
2026-03-14 10:45:28.333 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56156 | apiMs=235.23 | totalMs=235.23
2026-03-14 10:45:30.603 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query called at=10:45:30.603
2026-03-14 10:45:30.617 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=12.82
2026-03-14 10:45:30.620 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56156 | apiMs=17.11 | totalMs=17.11
2026-03-14 10:47:24.128 | step 1 | route=IT_Ticket | empId=10683 | query called at=10:47:24.128
2026-03-14 10:47:24.142 | step 2 | route=IT_Ticket | empId=10683 | query=KPI_IT_Ticket_Details_New | queryMs=13.47
2026-03-14 10:47:24.149 | step 2 | route=IT_Ticket | empId=10683 | query=KPI_IT_Ticket_Details_New | queryMs=3.81
2026-03-14 10:47:24.153 | step 2 | route=IT_Ticket | empId=10683 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-14 10:47:24.157 | step 2 | route=IT_Ticket | empId=10683 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-14 10:47:24.158 | step 2 | route=IT_Ticket | empId=10683 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-14 10:47:24.207 | step 2 | route=IT_Ticket | empId=10683 | query=VMS_Comp_login_proc | queryMs=48.79
2026-03-14 10:47:24.208 | step 3 | route=IT_Ticket | empId=10683 | apiMs=79.83 | totalMs=79.83
2026-03-14 10:47:24.208 | step 1 | route=IT_Ticket | empId=10683 | query called at=10:47:24.208
2026-03-14 10:47:24.210 | step 2 | route=IT_Ticket | empId=10683 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-14 10:47:24.213 | step 2 | route=IT_Ticket | empId=10683 | query=Kpi_HW_Ticket_Details | queryMs=2.75
2026-03-14 10:47:24.214 | step 2 | route=IT_Ticket | empId=10683 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-14 10:47:24.214 | step 3 | route=IT_Ticket | empId=10683 | apiMs=6.14 | totalMs=6.14
2026-03-14 10:47:35.728 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10683 | query called at=10:47:35.728
2026-03-14 10:47:36.055 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10683 | query=KPI_IT_Ticket_Details_New | queryMs=326.43
2026-03-14 10:47:36.058 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10683 | apiMs=330.02 | totalMs=330.02
2026-03-14 10:47:38.965 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10683 | query called at=10:47:38.965
2026-03-14 10:47:38.975 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10683 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-14 10:47:38.979 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10683 | apiMs=13.98 | totalMs=13.98
2026-03-14 10:48:30.150 | step 1 | route=IT_TicketPost | empId=10683 | query called at=10:48:30.150
2026-03-14 10:48:30.161 | step 2 | route=IT_TicketPost | empId=10683 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-03-14 10:48:30.165 | step 3 | route=IT_TicketPost | empId=10683 | apiMs=14.59 | totalMs=14.59
2026-03-14 10:48:30.168 | step 1 | route=IT_TicketPost | empId=10683 | query called at=10:48:30.168
2026-03-14 10:48:30.506 | step 2 | route=IT_TicketPost | empId=10683 | query=IT_Ticket_Save_SPOC | queryMs=334.52
2026-03-14 10:48:30.509 | step 3 | route=IT_TicketPost | empId=10683 | apiMs=340.53 | totalMs=340.53
2026-03-14 10:48:30.509 | step 1 | route=IT_TicketPost | empId=10683 | query called at=10:48:30.509
2026-03-14 10:48:30.511 | step 2 | route=IT_TicketPost | empId=10683 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-14 10:48:30.511 | step 3 | route=IT_TicketPost | empId=10683 | apiMs=2.11 | totalMs=2.11
2026-03-14 10:48:30.733 | step 1 | route=IT_Ticket | empId=10683 | query called at=10:48:30.733
2026-03-14 10:48:30.743 | step 2 | route=IT_Ticket | empId=10683 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-14 10:48:30.745 | step 2 | route=IT_Ticket | empId=10683 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-14 10:48:30.746 | step 2 | route=IT_Ticket | empId=10683 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-14 10:48:30.748 | step 2 | route=IT_Ticket | empId=10683 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-14 10:48:30.749 | step 2 | route=IT_Ticket | empId=10683 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-14 10:48:30.771 | step 2 | route=IT_Ticket | empId=10683 | query=VMS_Comp_login_proc | queryMs=21.29
2026-03-14 10:48:30.771 | step 3 | route=IT_Ticket | empId=10683 | apiMs=37.78 | totalMs=37.78
2026-03-14 10:48:30.772 | step 1 | route=IT_Ticket | empId=10683 | query called at=10:48:30.772
2026-03-14 10:48:30.773 | step 2 | route=IT_Ticket | empId=10683 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-14 10:48:30.774 | step 2 | route=IT_Ticket | empId=10683 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-14 10:48:30.775 | step 2 | route=IT_Ticket | empId=10683 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-14 10:48:30.775 | step 3 | route=IT_Ticket | empId=10683 | apiMs=3.83 | totalMs=3.83
2026-03-14 10:49:07.940 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=10:49:07.940
2026-03-14 10:49:07.979 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=38.58
2026-03-14 10:49:07.979 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=39.41 | totalMs=39.41
2026-03-14 10:49:08.621 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:49:08.621
2026-03-14 10:49:15.219 | step 1 | route=SPOC_Entry_Save | empId=40107 | query called at=10:49:15.219
2026-03-14 10:49:15.256 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=IT_Ticket_Update_SPOC | queryMs=35.65
2026-03-14 10:49:15.270 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=IT_Ticket_Update_SPOC | queryMs=9.5
2026-03-14 10:49:15.275 | step 3 | route=SPOC_Entry_Save | empId=40107 | apiMs=55.93 | totalMs=55.93
2026-03-14 10:49:15.279 | step 1 | route=SPOC_Entry_Save | empId=40107 | query called at=10:49:15.279
2026-03-14 10:49:15.281 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-14 10:49:15.282 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-14 10:49:15.283 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-14 10:49:15.283 | step 3 | route=SPOC_Entry_Save | empId=40107 | apiMs=4.64 | totalMs=4.64
2026-03-14 10:49:15.284 | step 1 | route=SPOC_Entry_Save | empId=40107 | query called at=10:49:15.284
2026-03-14 10:49:15.285 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-14 10:49:15.286 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-14 10:49:15.288 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-14 10:49:15.288 | step 3 | route=SPOC_Entry_Save | empId=40107 | apiMs=3.99 | totalMs=3.99
2026-03-14 10:49:18.288 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=10:49:18.288
2026-03-14 10:49:18.303 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=14.97
2026-03-14 10:49:18.308 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=20.12 | totalMs=20.12
2026-03-14 10:49:18.776 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:49:18.776
2026-03-14 10:49:54.492 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:49:54.492
2026-03-14 10:50:04.266 | step 1 | route=IT_TicketPost | empId=56156 | query called at=10:50:04.266
2026-03-14 10:50:04.277 | step 2 | route=IT_TicketPost | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-14 10:50:04.277 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=11.36 | totalMs=11.36
2026-03-14 10:50:04.278 | step 1 | route=IT_TicketPost | empId=56156 | query called at=10:50:04.278
2026-03-14 10:50:04.292 | step 2 | route=IT_TicketPost | empId=56156 | query=IT_Ticket_Save_SPOC | queryMs=14.21
2026-03-14 10:50:04.294 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=16.32 | totalMs=16.32
2026-03-14 10:50:04.294 | step 1 | route=IT_TicketPost | empId=56156 | query called at=10:50:04.294
2026-03-14 10:50:04.296 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-14 10:50:04.297 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=2.26 | totalMs=2.26
2026-03-14 10:50:04.297 | step 1 | route=IT_TicketPost | empId=56156 | query called at=10:50:04.297
2026-03-14 10:50:04.298 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-14 10:50:04.299 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=1.45 | totalMs=1.45
2026-03-14 10:50:04.526 | step 1 | route=IT_Ticket | empId=56156 | query called at=10:50:04.526
2026-03-14 10:50:04.537 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-14 10:50:04.538 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-14 10:50:04.540 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-14 10:50:04.541 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 10:50:04.543 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-14 10:50:04.581 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=38.11
2026-03-14 10:50:04.581 | step 3 | route=IT_Ticket | empId=56156 | apiMs=55.37 | totalMs=55.37
2026-03-14 10:50:04.582 | step 1 | route=IT_Ticket | empId=56156 | query called at=10:50:04.582
2026-03-14 10:50:04.584 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-14 10:50:04.585 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 10:50:04.586 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-14 10:50:04.587 | step 3 | route=IT_Ticket | empId=56156 | apiMs=4.69 | totalMs=4.69
2026-03-14 10:50:15.653 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:50:15.653
2026-03-14 10:51:20.901 | step 1 | route=IT_Ticket_Report | empId=41060 | query called at=10:51:20.901
2026-03-14 10:51:21.391 | step 2 | route=IT_Ticket_Report | empId=41060 | query=kpi_it_ticket_report_page_proc | queryMs=489.04
2026-03-14 10:51:21.391 | step 3 | route=IT_Ticket_Report | empId=41060 | apiMs=490.03 | totalMs=490.03
2026-03-14 10:51:22.571 | step 4 | route=pageRenderd | empId=41060 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:51:22.571
2026-03-14 10:51:24.504 | step 1 | route=IT_Ticket | empId=41060 | query called at=10:51:24.504
2026-03-14 10:51:24.522 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=17.18
2026-03-14 10:51:24.535 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-14 10:51:24.543 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=5.71
2026-03-14 10:51:24.552 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=5.59
2026-03-14 10:51:24.560 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_it_Ticket_Details | queryMs=8.23
2026-03-14 10:51:24.604 | step 2 | route=IT_Ticket | empId=41060 | query=VMS_Comp_login_proc | queryMs=42.95
2026-03-14 10:51:24.604 | step 3 | route=IT_Ticket | empId=41060 | apiMs=100.09 | totalMs=100.09
2026-03-14 10:51:24.605 | step 1 | route=IT_Ticket | empId=41060 | query called at=10:51:24.605
2026-03-14 10:51:24.612 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=7.5
2026-03-14 10:51:24.621 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-14 10:51:24.629 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-14 10:51:24.630 | step 3 | route=IT_Ticket | empId=41060 | apiMs=24.90 | totalMs=24.90
2026-03-14 10:51:44.511 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41060 | query called at=10:51:44.511
2026-03-14 10:51:44.607 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=94.96
2026-03-14 10:51:44.607 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41060 | apiMs=95.89 | totalMs=95.89
2026-03-14 10:51:49.852 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41060 | query called at=10:51:49.852
2026-03-14 10:51:50.286 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=433.82
2026-03-14 10:51:50.290 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41060 | apiMs=437.94 | totalMs=437.94
2026-03-14 10:51:53.516 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41060 | query called at=10:51:53.516
2026-03-14 10:51:53.529 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=12.13
2026-03-14 10:51:53.532 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41060 | apiMs=16.14 | totalMs=16.14
2026-03-14 10:52:40.120 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:52:40.120
2026-03-14 10:52:40.130 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-03-14 10:52:40.134 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 10:52:40.139 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-14 10:52:40.143 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-14 10:52:40.144 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-14 10:52:40.178 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=33.22
2026-03-14 10:52:40.178 | step 3 | route=IT_Ticket | empId=51700 | apiMs=58.52 | totalMs=58.52
2026-03-14 10:52:40.179 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:52:40.179
2026-03-14 10:52:40.180 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-14 10:52:40.182 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 10:52:40.183 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-14 10:52:40.183 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.58 | totalMs=4.58
2026-03-14 10:52:55.348 | step 1 | route=IT_Ticket_Report | empId=51700 | query called at=10:52:55.348
2026-03-14 10:52:55.469 | step 2 | route=IT_Ticket_Report | empId=51700 | query=kpi_it_ticket_report_page_proc | queryMs=120.28
2026-03-14 10:52:55.470 | step 3 | route=IT_Ticket_Report | empId=51700 | apiMs=121.15 | totalMs=121.15
2026-03-14 10:52:56.010 | step 4 | route=pageRenderd | empId=51700 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:52:56.010
2026-03-14 10:54:31.289 | step 1 | route=IT_TicketPost | empId=41060 | query called at=10:54:31.289
2026-03-14 10:54:31.300 | step 2 | route=IT_TicketPost | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-03-14 10:54:31.301 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=11.42 | totalMs=11.42
2026-03-14 10:54:31.301 | step 1 | route=IT_TicketPost | empId=41060 | query called at=10:54:31.301
2026-03-14 10:54:31.320 | step 2 | route=IT_TicketPost | empId=41060 | query=IT_Ticket_Save_SPOC | queryMs=18.28
2026-03-14 10:54:31.324 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=22.61 | totalMs=22.61
2026-03-14 10:54:31.324 | step 1 | route=IT_TicketPost | empId=41060 | query called at=10:54:31.324
2026-03-14 10:54:31.326 | step 2 | route=IT_TicketPost | empId=41060 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-03-14 10:54:31.327 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=2.46 | totalMs=2.46
2026-03-14 10:54:31.327 | step 1 | route=IT_TicketPost | empId=41060 | query called at=10:54:31.327
2026-03-14 10:54:31.328 | step 2 | route=IT_TicketPost | empId=41060 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-14 10:54:31.329 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=1.59 | totalMs=1.59
2026-03-14 10:54:33.169 | step 1 | route=IT_Ticket | empId=41060 | query called at=10:54:33.169
2026-03-14 10:54:33.180 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-14 10:54:33.184 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-14 10:54:33.188 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-14 10:54:33.190 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-14 10:54:33.192 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_it_Ticket_Details | queryMs=1.78
2026-03-14 10:54:33.228 | step 2 | route=IT_Ticket | empId=41060 | query=VMS_Comp_login_proc | queryMs=36.44
2026-03-14 10:54:33.229 | step 3 | route=IT_Ticket | empId=41060 | apiMs=59.72 | totalMs=59.72
2026-03-14 10:54:33.229 | step 1 | route=IT_Ticket | empId=41060 | query called at=10:54:33.229
2026-03-14 10:54:33.231 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-14 10:54:33.232 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-14 10:54:33.234 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-14 10:54:33.234 | step 3 | route=IT_Ticket | empId=41060 | apiMs=4.76 | totalMs=4.76
2026-03-14 10:55:50.796 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41060 | query called at=10:55:50.796
2026-03-14 10:55:50.808 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=11.79
2026-03-14 10:55:50.808 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41060 | apiMs=12.73 | totalMs=12.73
2026-03-14 11:01:14.568 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:01:14.568
2026-03-14 11:01:14.603 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=34.23
2026-03-14 11:01:14.605 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.78
2026-03-14 11:01:14.607 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-14 11:01:14.609 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-03-14 11:01:14.632 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=22.14
2026-03-14 11:01:14.671 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=38.32
2026-03-14 11:01:14.671 | step 3 | route=IT_Ticket | empId=57006 | apiMs=103.08 | totalMs=103.08
2026-03-14 11:01:14.672 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:01:14.672
2026-03-14 11:01:14.689 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=17.1
2026-03-14 11:01:14.691 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-14 11:01:14.692 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-14 11:01:14.693 | step 3 | route=IT_Ticket | empId=57006 | apiMs=20.84 | totalMs=20.84
2026-03-14 11:01:28.576 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=11:01:28.576
2026-03-14 11:01:29.179 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=601.92
2026-03-14 11:01:29.179 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=602.95 | totalMs=602.95
2026-03-14 11:01:30.529 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=11:01:30.529
2026-03-14 11:01:30.541 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-03-14 11:01:30.544 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=15.05 | totalMs=15.05
2026-03-14 11:01:59.877 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=11:01:59.877
2026-03-14 11:02:00.179 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=301.51
2026-03-14 11:02:00.179 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=302.48 | totalMs=302.48
2026-03-14 11:02:03.059 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:02:03.059
2026-03-14 11:02:03.069 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-14 11:02:03.072 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=13.43 | totalMs=13.43
2026-03-14 11:02:03.075 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:02:03.075
2026-03-14 11:02:03.085 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=6.66
2026-03-14 11:02:03.088 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=12.99 | totalMs=12.99
2026-03-14 11:02:03.089 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:02:03.089
2026-03-14 11:02:03.090 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-14 11:02:03.091 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=1.98 | totalMs=1.98
2026-03-14 11:02:06.519 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:02:06.519
2026-03-14 11:02:06.529 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-14 11:02:06.534 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-14 11:02:06.538 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-14 11:02:06.542 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-14 11:02:06.544 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-14 11:02:06.578 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=33.35
2026-03-14 11:02:06.578 | step 3 | route=IT_Ticket | empId=57006 | apiMs=58.83 | totalMs=58.83
2026-03-14 11:02:06.578 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:02:06.578
2026-03-14 11:02:06.580 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-14 11:02:06.581 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-14 11:02:06.582 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-14 11:02:06.583 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.19 | totalMs=4.19
2026-03-14 11:02:12.687 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=11:02:12.687
2026-03-14 11:02:12.698 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-03-14 11:02:12.702 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=15.07 | totalMs=15.07
2026-03-14 11:03:00.262 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:03:00.262
2026-03-14 11:03:00.273 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-03-14 11:03:00.277 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=15.17 | totalMs=15.17
2026-03-14 11:03:00.280 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:03:00.280
2026-03-14 11:03:00.738 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=454.28
2026-03-14 11:03:00.740 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=459.67 | totalMs=459.67
2026-03-14 11:03:00.740 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:03:00.740
2026-03-14 11:03:00.742 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-14 11:03:00.743 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=2.44 | totalMs=2.44
2026-03-14 11:03:02.472 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:03:02.472
2026-03-14 11:03:02.509 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=36.87
2026-03-14 11:03:02.519 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=6.84
2026-03-14 11:03:02.524 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-14 11:03:02.525 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 11:03:02.527 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-14 11:03:02.560 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=33.12
2026-03-14 11:03:02.560 | step 3 | route=IT_Ticket | empId=51863 | apiMs=88.86 | totalMs=88.86
2026-03-14 11:03:02.561 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:03:02.561
2026-03-14 11:03:02.562 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-14 11:03:02.564 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 11:03:02.565 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 11:03:02.566 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.60 | totalMs=4.60
2026-03-14 11:04:14.285 | step 1 | route=Ticket_SPOC_Approve | empId=51024 | query called at=11:04:14.285
2026-03-14 11:04:14.346 | step 2 | route=Ticket_SPOC_Approve | empId=51024 | query=IT_TIcket_SPOCApp_Report | queryMs=60.94
2026-03-14 11:04:14.350 | step 3 | route=Ticket_SPOC_Approve | empId=51024 | apiMs=65.30 | totalMs=65.30
2026-03-14 11:04:15.709 | step 4 | route=pageRenderd | empId=51024 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:04:15.709
2026-03-14 11:04:20.497 | step 1 | route=SPOC_Entry_Save | empId=51024 | query called at=11:04:20.497
2026-03-14 11:04:20.766 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=IT_Ticket_Update_SPOC | queryMs=268.56
2026-03-14 11:04:21.093 | step 3 | route=SPOC_Entry_Save | empId=51024 | apiMs=595.91 | totalMs=595.91
2026-03-14 11:04:21.096 | step 1 | route=SPOC_Entry_Save | empId=51024 | query called at=11:04:21.096
2026-03-14 11:04:21.106 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.98
2026-03-14 11:04:21.114 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.18
2026-03-14 11:04:21.123 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.61
2026-03-14 11:04:21.124 | step 3 | route=SPOC_Entry_Save | empId=51024 | apiMs=27.12 | totalMs=27.12
2026-03-14 11:04:24.573 | step 1 | route=Ticket_SPOC_Approve | empId=51024 | query called at=11:04:24.573
2026-03-14 11:04:24.591 | step 2 | route=Ticket_SPOC_Approve | empId=51024 | query=IT_TIcket_SPOCApp_Report | queryMs=17.24
2026-03-14 11:04:24.592 | step 3 | route=Ticket_SPOC_Approve | empId=51024 | apiMs=18.32 | totalMs=18.32
2026-03-14 11:04:26.931 | step 4 | route=pageRenderd | empId=51024 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:04:26.931
2026-03-14 11:06:14.839 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:06:14.839
2026-03-14 11:06:14.882 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=42.64
2026-03-14 11:06:14.887 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-14 11:06:14.891 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.66
2026-03-14 11:06:14.895 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-14 11:06:14.924 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=28.63
2026-03-14 11:06:14.964 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=39.39
2026-03-14 11:06:14.964 | step 3 | route=IT_Ticket | empId=57006 | apiMs=124.91 | totalMs=124.91
2026-03-14 11:06:14.964 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:06:14.964
2026-03-14 11:06:14.983 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=17.88
2026-03-14 11:06:14.984 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-14 11:06:14.985 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-14 11:06:14.985 | step 3 | route=IT_Ticket | empId=57006 | apiMs=21.10 | totalMs=21.10
2026-03-14 11:06:15.406 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:15.406
2026-03-14 11:06:15.422 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.22
2026-03-14 11:06:15.430 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-03-14 11:06:15.441 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-14 11:06:15.449 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.29
2026-03-14 11:06:15.460 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=10.54
2026-03-14 11:06:15.539 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=78.07
2026-03-14 11:06:15.539 | step 3 | route=IT_Ticket | empId=51415 | apiMs=132.82 | totalMs=132.82
2026-03-14 11:06:15.539 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:15.539
2026-03-14 11:06:15.548 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.83
2026-03-14 11:06:15.556 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-03-14 11:06:15.564 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-03-14 11:06:15.565 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.42 | totalMs=25.42
2026-03-14 11:06:20.087 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=11:06:20.087
2026-03-14 11:06:20.408 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=320.39
2026-03-14 11:06:20.411 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=324.65 | totalMs=324.65
2026-03-14 11:06:21.810 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=11:06:21.810
2026-03-14 11:06:21.838 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=26.81
2026-03-14 11:06:21.842 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=31.42 | totalMs=31.42
2026-03-14 11:06:26.145 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:06:26.145
2026-03-14 11:06:26.240 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=94.61
2026-03-14 11:06:26.244 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=99.14 | totalMs=99.14
2026-03-14 11:06:34.727 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:06:34.727
2026-03-14 11:06:35.041 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=313.36
2026-03-14 11:06:35.045 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=317.45 | totalMs=317.45
2026-03-14 11:06:50.682 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:50.682
2026-03-14 11:06:50.693 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-14 11:06:50.693 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.84 | totalMs=10.84
2026-03-14 11:06:50.693 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:50.693
2026-03-14 11:06:50.794 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=100.16
2026-03-14 11:06:50.809 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=115.51 | totalMs=115.51
2026-03-14 11:06:50.809 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:50.809
2026-03-14 11:06:50.812 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-14 11:06:50.812 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.48 | totalMs=2.48
2026-03-14 11:06:50.812 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:50.812
2026-03-14 11:06:50.814 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-14 11:06:50.814 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.65 | totalMs=1.65
2026-03-14 11:06:53.491 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:53.491
2026-03-14 11:06:53.501 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-14 11:06:53.503 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-14 11:06:53.504 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-14 11:06:53.505 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-14 11:06:53.506 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-14 11:06:53.536 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=28.86
2026-03-14 11:06:53.536 | step 3 | route=IT_Ticket | empId=51415 | apiMs=44.76 | totalMs=44.76
2026-03-14 11:06:53.536 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:53.536
2026-03-14 11:06:53.538 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-14 11:06:53.539 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-14 11:06:53.540 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-14 11:06:53.540 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.11 | totalMs=4.11
2026-03-14 11:06:54.143 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:06:54.143
2026-03-14 11:06:54.158 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=14.39
2026-03-14 11:06:54.160 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=17.60 | totalMs=17.60
2026-03-14 11:06:54.163 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:06:54.163
2026-03-14 11:06:54.203 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=36.95
2026-03-14 11:06:54.216 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=52.45 | totalMs=52.45
2026-03-14 11:06:54.216 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:06:54.216
2026-03-14 11:06:54.225 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.26
2026-03-14 11:06:54.225 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=9.01 | totalMs=9.01
2026-03-14 11:06:54.225 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:06:54.225
2026-03-14 11:06:54.233 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.49
2026-03-14 11:06:54.234 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=8.20 | totalMs=8.20
2026-03-14 11:06:56.756 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:06:56.756
2026-03-14 11:06:56.770 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=13.7
2026-03-14 11:06:56.778 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=5.46
2026-03-14 11:06:56.791 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=8.36
2026-03-14 11:06:56.799 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=8.25
2026-03-14 11:06:56.808 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=8.16
2026-03-14 11:06:56.881 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=73.07
2026-03-14 11:06:56.882 | step 3 | route=IT_Ticket | empId=57006 | apiMs=125.97 | totalMs=125.97
2026-03-14 11:06:56.882 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:06:56.882
2026-03-14 11:06:56.890 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=7.49
2026-03-14 11:06:56.898 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-03-14 11:06:56.907 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-03-14 11:06:56.907 | step 3 | route=IT_Ticket | empId=57006 | apiMs=25.38 | totalMs=25.38
2026-03-14 11:07:11.713 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=11:07:11.713
2026-03-14 11:07:11.731 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=16.71
2026-03-14 11:07:11.731 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=17.59 | totalMs=17.59
2026-03-14 11:07:12.170 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:07:12.170
2026-03-14 11:07:13.156 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:07:13.156
2026-03-14 11:07:13.191 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.25
2026-03-14 11:07:13.191 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.16 | totalMs=35.16
2026-03-14 11:07:13.832 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:07:13.832
2026-03-14 11:07:16.674 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=11:07:16.674
2026-03-14 11:07:16.722 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=47.45
2026-03-14 11:07:16.742 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=68.29 | totalMs=68.29
2026-03-14 11:07:16.746 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=11:07:16.746
2026-03-14 11:07:16.756 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.61
2026-03-14 11:07:16.765 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.5
2026-03-14 11:07:16.775 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.9
2026-03-14 11:07:16.775 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=29.40 | totalMs=29.40
2026-03-14 11:07:17.008 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=11:07:17.008
2026-03-14 11:07:17.042 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=33.42
2026-03-14 11:07:17.042 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=34.26 | totalMs=34.26
2026-03-14 11:07:17.401 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:07:17.401
2026-03-14 11:07:20.515 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:07:20.515
2026-03-14 11:07:20.707 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=190.91
2026-03-14 11:07:20.713 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=197.79 | totalMs=197.79
2026-03-14 11:07:20.718 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:07:20.718
2026-03-14 11:07:20.723 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-14 11:07:20.724 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-14 11:07:20.725 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-14 11:07:20.726 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.85 | totalMs=7.85
2026-03-14 11:07:24.604 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:07:24.604
2026-03-14 11:07:24.638 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.76
2026-03-14 11:07:24.641 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.84 | totalMs=37.84
2026-03-14 11:07:25.298 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:07:25.298
2026-03-14 11:12:01.820 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:12:01.820
2026-03-14 11:12:01.875 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.25
2026-03-14 11:12:01.876 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.33 | totalMs=55.33
2026-03-14 11:12:04.955 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:12:04.955
2026-03-14 11:12:04.967 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-03-14 11:12:04.971 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.04 | totalMs=16.04
2026-03-14 11:12:23.211 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:23.211
2026-03-14 11:12:23.221 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-14 11:12:23.225 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.77 | totalMs=13.77
2026-03-14 11:12:23.228 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:23.228
2026-03-14 11:12:23.247 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=16.37
2026-03-14 11:12:23.250 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=21.91 | totalMs=21.91
2026-03-14 11:12:23.250 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:23.250
2026-03-14 11:12:23.252 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-14 11:12:23.252 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.29 | totalMs=2.29
2026-03-14 11:12:23.253 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:23.253
2026-03-14 11:12:23.254 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-14 11:12:23.254 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.54 | totalMs=1.54
2026-03-14 11:12:26.554 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:26.554
2026-03-14 11:12:26.564 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-14 11:12:26.569 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-14 11:12:26.573 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-14 11:12:26.578 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-14 11:12:26.579 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-14 11:12:26.614 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.13
2026-03-14 11:12:26.614 | step 3 | route=IT_Ticket | empId=51415 | apiMs=59.67 | totalMs=59.67
2026-03-14 11:12:26.614 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:26.614
2026-03-14 11:12:26.616 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-14 11:12:26.617 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-14 11:12:26.619 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-14 11:12:26.619 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.59 | totalMs=4.59
2026-03-14 11:13:04.198 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:13:04.198
2026-03-14 11:13:04.244 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=45.53
2026-03-14 11:13:04.247 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=49.61 | totalMs=49.61
2026-03-14 11:13:05.540 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:13:05.540
2026-03-14 11:13:08.408 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:13:08.408
2026-03-14 11:13:08.446 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=37.26
2026-03-14 11:13:08.451 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=43.23 | totalMs=43.23
2026-03-14 11:13:08.455 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:13:08.455
2026-03-14 11:13:08.460 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-14 11:13:08.461 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-14 11:13:08.463 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-14 11:13:08.463 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.48 | totalMs=8.48
2026-03-14 11:13:11.216 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:13:11.216
2026-03-14 11:13:11.249 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=32.96
2026-03-14 11:13:11.252 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.52 | totalMs=36.52
2026-03-14 11:13:11.964 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:13:11.964
2026-03-14 11:14:06.702 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=11:14:06.702
2026-03-14 11:14:06.724 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=21.48
2026-03-14 11:14:06.724 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=22.40 | totalMs=22.40
2026-03-14 11:14:07.211 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:14:07.211
2026-03-14 11:14:23.288 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=11:14:23.288
2026-03-14 11:14:23.302 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=13.17
2026-03-14 11:14:23.308 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=20.07 | totalMs=20.07
2026-03-14 11:14:23.312 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=11:14:23.312
2026-03-14 11:14:23.317 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-14 11:14:23.319 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-14 11:14:23.320 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-14 11:14:23.321 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=8.88 | totalMs=8.88
2026-03-14 11:14:27.126 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=11:14:27.126
2026-03-14 11:14:27.141 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=14.91
2026-03-14 11:14:27.145 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=19.09 | totalMs=19.09
2026-03-14 11:14:27.568 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:14:27.568
2026-03-14 11:15:00.476 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:15:00.476
2026-03-14 11:15:00.494 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=17.26
2026-03-14 11:15:00.502 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-03-14 11:15:00.511 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-03-14 11:15:00.520 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-03-14 11:15:00.531 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=10.12
2026-03-14 11:15:00.614 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=82.42
2026-03-14 11:15:00.614 | step 3 | route=IT_Ticket | empId=52208 | apiMs=138.45 | totalMs=138.45
2026-03-14 11:15:00.615 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:15:00.615
2026-03-14 11:15:00.629 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=13.5
2026-03-14 11:15:00.641 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=11.96
2026-03-14 11:15:00.650 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-03-14 11:15:00.650 | step 3 | route=IT_Ticket | empId=52208 | apiMs=35.44 | totalMs=35.44
2026-03-14 11:15:10.260 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=11:15:10.260
2026-03-14 11:15:11.005 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=744.99
2026-03-14 11:15:11.006 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=745.91 | totalMs=745.91
2026-03-14 11:15:13.710 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=11:15:13.710
2026-03-14 11:15:13.723 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=12.61
2026-03-14 11:15:13.727 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=17.35 | totalMs=17.35
2026-03-14 11:16:00.568 | step 1 | route=IT_TicketPost | empId=52208 | query called at=11:16:00.568
2026-03-14 11:16:00.578 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-14 11:16:00.582 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=14.53 | totalMs=14.53
2026-03-14 11:16:00.585 | step 1 | route=IT_TicketPost | empId=52208 | query called at=11:16:00.585
2026-03-14 11:16:00.602 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=12.99
2026-03-14 11:16:00.603 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=17.84 | totalMs=17.84
2026-03-14 11:16:00.604 | step 1 | route=IT_TicketPost | empId=52208 | query called at=11:16:00.604
2026-03-14 11:16:00.605 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-14 11:16:00.606 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=1.93 | totalMs=1.93
2026-03-14 11:16:02.719 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:16:02.719
2026-03-14 11:16:02.732 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-03-14 11:16:02.736 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-14 11:16:02.737 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-14 11:16:02.739 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-14 11:16:02.740 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-14 11:16:02.774 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=33.61
2026-03-14 11:16:02.775 | step 3 | route=IT_Ticket | empId=52208 | apiMs=55.89 | totalMs=55.89
2026-03-14 11:16:02.775 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:16:02.775
2026-03-14 11:16:02.777 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-14 11:16:02.778 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-14 11:16:02.779 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-14 11:16:02.780 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.46 | totalMs=4.46
2026-03-14 11:21:36.375 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:21:36.375
2026-03-14 11:21:36.422 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=46.3
2026-03-14 11:21:36.425 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=49.90 | totalMs=49.90
2026-03-14 11:21:36.975 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:21:36.975
2026-03-14 11:21:41.092 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:21:41.092
2026-03-14 11:21:41.147 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=54.84
2026-03-14 11:21:41.152 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=59.99 | totalMs=59.99
2026-03-14 11:21:41.155 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:21:41.155
2026-03-14 11:21:41.185 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.01
2026-03-14 11:21:41.187 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-14 11:21:41.188 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-14 11:21:41.189 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=33.89 | totalMs=33.89
2026-03-14 11:21:45.435 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:21:45.435
2026-03-14 11:21:45.456 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.98
2026-03-14 11:21:45.459 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.45 | totalMs=24.45
2026-03-14 11:21:45.865 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:21:45.865
2026-03-14 11:21:54.131 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:21:54.131
2026-03-14 11:21:54.146 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=14.86
2026-03-14 11:21:54.148 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=17.12 | totalMs=17.12
2026-03-14 11:21:54.149 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:21:54.149
2026-03-14 11:21:54.150 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-14 11:21:54.152 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-14 11:21:54.153 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-14 11:21:54.153 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.69 | totalMs=4.69
2026-03-14 11:21:56.874 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:21:56.874
2026-03-14 11:21:56.897 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.94
2026-03-14 11:21:56.900 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=25.96 | totalMs=25.96
2026-03-14 11:21:57.371 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:21:57.371
2026-03-14 11:22:00.650 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:22:00.650
2026-03-14 11:22:00.661 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.19
2026-03-14 11:22:00.663 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.39 | totalMs=13.39
2026-03-14 11:22:00.663 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:22:00.663
2026-03-14 11:22:00.665 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-14 11:22:00.666 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-14 11:22:00.667 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-14 11:22:00.667 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=3.95 | totalMs=3.95
2026-03-14 11:22:02.762 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:22:02.762
2026-03-14 11:22:02.779 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=16.61
2026-03-14 11:22:02.782 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=19.87 | totalMs=19.87
2026-03-14 11:22:03.316 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:03.316
2026-03-14 11:22:10.004 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:22:10.004
2026-03-14 11:22:10.027 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=21.77
2026-03-14 11:22:10.031 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=27.02 | totalMs=27.02
2026-03-14 11:22:10.034 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:22:10.034
2026-03-14 11:22:10.038 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-14 11:22:10.040 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-14 11:22:10.041 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-14 11:22:10.041 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.05 | totalMs=7.05
2026-03-14 11:22:10.297 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:22:10.297
2026-03-14 11:22:10.318 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.36
2026-03-14 11:22:10.318 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=21.14 | totalMs=21.14
2026-03-14 11:22:10.968 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:10.968
2026-03-14 11:22:14.526 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:22:14.526
2026-03-14 11:22:14.552 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=25.5
2026-03-14 11:22:14.557 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=31.28 | totalMs=31.28
2026-03-14 11:22:14.582 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-14).
2026-03-14 11:22:14.844 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:22:14.844
2026-03-14 11:22:14.865 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.91
2026-03-14 11:22:14.866 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=21.69 | totalMs=21.69
2026-03-14 11:22:15.525 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:15.525
2026-03-14 11:30:15.684 | step 1 | route=IT_Ticket | empId=44817 | query called at=11:30:15.684
2026-03-14 11:30:15.711 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=25.83
2026-03-14 11:30:15.715 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-14 11:30:15.720 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-14 11:30:15.724 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 11:30:15.747 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=22.37
2026-03-14 11:30:15.785 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=38.16
2026-03-14 11:30:15.786 | step 3 | route=IT_Ticket | empId=44817 | apiMs=101.19 | totalMs=101.19
2026-03-14 11:30:15.786 | step 1 | route=IT_Ticket | empId=44817 | query called at=11:30:15.786
2026-03-14 11:30:15.804 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=17.46
2026-03-14 11:30:15.805 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-14 11:30:15.806 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-14 11:30:15.807 | step 3 | route=IT_Ticket | empId=44817 | apiMs=20.87 | totalMs=20.87
2026-03-14 11:30:23.654 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=11:30:23.654
2026-03-14 11:30:23.781 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=126.34
2026-03-14 11:30:23.784 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=130.23 | totalMs=130.23
2026-03-14 11:30:25.540 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=11:30:25.540
2026-03-14 11:30:25.558 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=17.11
2026-03-14 11:30:25.561 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=21.21 | totalMs=21.21
2026-03-14 11:31:27.522 | step 1 | route=IT_TicketPost | empId=44817 | query called at=11:31:27.522
2026-03-14 11:31:27.533 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-14 11:31:27.536 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=14.15 | totalMs=14.15
2026-03-14 11:31:27.540 | step 1 | route=IT_TicketPost | empId=44817 | query called at=11:31:27.540
2026-03-14 11:31:27.562 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=19.11
2026-03-14 11:31:27.564 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=24.48 | totalMs=24.48
2026-03-14 11:31:27.564 | step 1 | route=IT_TicketPost | empId=44817 | query called at=11:31:27.564
2026-03-14 11:31:27.567 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-14 11:31:27.567 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.42 | totalMs=2.42
2026-03-14 11:31:29.407 | step 1 | route=IT_Ticket | empId=44817 | query called at=11:31:29.407
2026-03-14 11:31:29.417 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-14 11:31:29.422 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-14 11:31:29.426 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 11:31:29.428 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-14 11:31:29.429 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-14 11:31:29.468 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=38.56
2026-03-14 11:31:29.469 | step 3 | route=IT_Ticket | empId=44817 | apiMs=61.51 | totalMs=61.51
2026-03-14 11:31:29.469 | step 1 | route=IT_Ticket | empId=44817 | query called at=11:31:29.469
2026-03-14 11:31:29.471 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-14 11:31:29.472 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-14 11:31:29.473 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 11:31:29.474 | step 3 | route=IT_Ticket | empId=44817 | apiMs=4.57 | totalMs=4.57
2026-03-14 11:32:09.660 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=11:32:09.660
2026-03-14 11:32:09.704 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=42.91
2026-03-14 11:32:09.708 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=47.54 | totalMs=47.54
2026-03-14 11:32:10.372 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:32:10.372
2026-03-14 11:32:17.268 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=11:32:17.268
2026-03-14 11:32:17.481 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=IT_Ticket_Update_SPOC | queryMs=212.37
2026-03-14 11:32:17.483 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=214.98 | totalMs=214.98
2026-03-14 11:32:17.483 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=11:32:17.483
2026-03-14 11:32:17.485 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-14 11:32:17.487 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-14 11:32:17.488 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-14 11:32:17.488 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=5.21 | totalMs=5.21
2026-03-14 11:32:19.482 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=11:32:19.482
2026-03-14 11:32:19.498 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=16.07
2026-03-14 11:32:19.501 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=19.86 | totalMs=19.86
2026-03-14 11:32:20.459 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:32:20.459
2026-03-14 11:33:40.041 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:33:40.041
2026-03-14 11:33:40.121 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=79.36
2026-03-14 11:33:40.125 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=83.83 | totalMs=83.83
2026-03-14 11:33:42.518 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:33:42.518
2026-03-14 11:33:42.532 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-14 11:33:42.535 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.18 | totalMs=17.18
2026-03-14 11:33:49.475 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:49.475
2026-03-14 11:33:49.487 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-03-14 11:33:49.487 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.30 | totalMs=12.30
2026-03-14 11:33:49.487 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:49.487
2026-03-14 11:33:49.509 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=20.72
2026-03-14 11:33:49.512 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=24.31 | totalMs=24.31
2026-03-14 11:33:49.512 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:49.512
2026-03-14 11:33:49.514 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-14 11:33:49.515 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.49 | totalMs=2.49
2026-03-14 11:33:49.515 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:49.515
2026-03-14 11:33:49.516 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-14 11:33:49.517 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.71 | totalMs=1.71
2026-03-14 11:33:52.577 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:33:52.577
2026-03-14 11:33:52.588 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-14 11:33:52.593 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-14 11:33:52.597 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-14 11:33:52.602 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-14 11:33:52.615 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=12.44
2026-03-14 11:33:52.636 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=20.52
2026-03-14 11:33:52.636 | step 3 | route=IT_Ticket | empId=51415 | apiMs=58.82 | totalMs=58.82
2026-03-14 11:33:52.636 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:33:52.636
2026-03-14 11:33:52.647 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=10.2
2026-03-14 11:33:52.649 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-14 11:33:52.650 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-14 11:33:52.651 | step 3 | route=IT_Ticket | empId=51415 | apiMs=14.40 | totalMs=14.40
2026-03-14 11:33:55.430 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:33:55.430
2026-03-14 11:33:55.466 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.79
2026-03-14 11:33:55.469 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.10 | totalMs=39.10
2026-03-14 11:33:56.483 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:33:56.483
2026-03-14 11:33:59.499 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:33:59.499
2026-03-14 11:33:59.522 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=23.11
2026-03-14 11:33:59.528 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=29.10 | totalMs=29.10
2026-03-14 11:33:59.531 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:33:59.531
2026-03-14 11:33:59.535 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-14 11:33:59.537 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-14 11:33:59.538 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-14 11:33:59.538 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.40 | totalMs=7.40
2026-03-14 11:34:01.748 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:34:01.748
2026-03-14 11:34:01.783 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.77
2026-03-14 11:34:01.787 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.09 | totalMs=39.09
2026-03-14 11:34:02.418 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:34:02.418
2026-03-14 11:36:52.252 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:36:52.252
2026-03-14 11:36:52.459 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=206.7
2026-03-14 11:36:52.463 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=211.33 | totalMs=211.33
2026-03-14 11:36:55.225 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:36:55.225
2026-03-14 11:36:55.242 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.7
2026-03-14 11:36:55.246 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.82 | totalMs=20.82
2026-03-14 11:37:17.534 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:37:17.534
2026-03-14 11:37:17.557 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=21.74
2026-03-14 11:37:17.560 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=26.11 | totalMs=26.11
2026-03-14 11:37:17.564 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:37:17.564
2026-03-14 11:37:17.578 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.12
2026-03-14 11:37:17.580 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.21 | totalMs=16.21
2026-03-14 11:37:17.580 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:37:17.580
2026-03-14 11:37:17.609 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.29
2026-03-14 11:37:17.609 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.13 | totalMs=29.13
2026-03-14 11:37:17.610 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:37:17.610
2026-03-14 11:37:17.611 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-14 11:37:17.612 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.71 | totalMs=1.71
2026-03-14 11:37:21.757 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:37:21.757
2026-03-14 11:37:21.767 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-14 11:37:21.772 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-14 11:37:21.776 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-14 11:37:21.780 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-14 11:37:21.795 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=14.48
2026-03-14 11:37:21.821 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=25.95
2026-03-14 11:37:21.822 | step 3 | route=IT_Ticket | empId=51415 | apiMs=65.08 | totalMs=65.08
2026-03-14 11:37:21.822 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:37:21.822
2026-03-14 11:37:21.834 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=11.34
2026-03-14 11:37:21.835 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-14 11:37:21.836 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-14 11:37:21.837 | step 3 | route=IT_Ticket | empId=51415 | apiMs=14.42 | totalMs=14.42
2026-03-14 11:37:25.011 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:37:25.011
2026-03-14 11:37:25.124 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=112.69
2026-03-14 11:37:25.124 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=113.54 | totalMs=113.54
2026-03-14 11:37:25.790 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:37:25.790
2026-03-14 11:37:30.649 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:37:30.649
2026-03-14 11:37:30.674 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=24.28
2026-03-14 11:37:30.680 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=30.35 | totalMs=30.35
2026-03-14 11:37:30.683 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:37:30.683
2026-03-14 11:37:30.687 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-14 11:37:30.689 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-14 11:37:30.690 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-14 11:37:30.691 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.69 | totalMs=7.69
2026-03-14 11:37:35.188 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:37:35.188
2026-03-14 11:37:35.240 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=51.25
2026-03-14 11:37:35.244 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=55.52 | totalMs=55.52
2026-03-14 11:37:35.895 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:37:35.895
2026-03-14 11:40:52.365 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:40:52.365
2026-03-14 11:40:52.444 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=78.05
2026-03-14 11:40:52.447 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=82.20 | totalMs=82.20
2026-03-14 11:40:55.376 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:40:55.376
2026-03-14 11:40:55.405 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=25.87
2026-03-14 11:40:55.408 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=32.50 | totalMs=32.50
2026-03-14 11:41:03.276 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:03.276
2026-03-14 11:41:03.285 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.01
2026-03-14 11:41:03.286 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.94 | totalMs=9.94
2026-03-14 11:41:03.286 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:03.286
2026-03-14 11:41:03.293 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=6.39
2026-03-14 11:41:03.295 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.40 | totalMs=8.40
2026-03-14 11:41:03.295 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:03.295
2026-03-14 11:41:03.296 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-14 11:41:03.297 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.81 | totalMs=1.81
2026-03-14 11:41:03.297 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:03.297
2026-03-14 11:41:03.298 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-14 11:41:03.299 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.37 | totalMs=1.37
2026-03-14 11:41:06.391 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:41:06.391
2026-03-14 11:41:06.402 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-14 11:41:06.406 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-14 11:41:06.411 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-14 11:41:06.412 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-14 11:41:06.434 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=22.17
2026-03-14 11:41:06.453 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=17.88
2026-03-14 11:41:06.453 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.57 | totalMs=61.57
2026-03-14 11:41:06.453 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:41:06.453
2026-03-14 11:41:06.469 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=14.89
2026-03-14 11:41:06.470 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-14 11:41:06.471 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-14 11:41:06.471 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.72 | totalMs=17.72
2026-03-14 11:41:09.198 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:41:09.198
2026-03-14 11:41:09.255 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.29
2026-03-14 11:41:09.259 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=60.28 | totalMs=60.28
2026-03-14 11:41:09.721 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:41:09.721
2026-03-14 11:41:12.492 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:41:12.492
2026-03-14 11:41:12.515 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=22.64
2026-03-14 11:41:12.532 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=40.38 | totalMs=40.38
2026-03-14 11:41:12.535 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:41:12.535
2026-03-14 11:41:12.539 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-14 11:41:12.540 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-14 11:41:12.541 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-14 11:41:12.542 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.87 | totalMs=6.87
2026-03-14 11:41:16.158 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:41:16.158
2026-03-14 11:41:16.180 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=21.05
2026-03-14 11:41:16.183 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=24.57 | totalMs=24.57
2026-03-14 11:41:16.866 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:41:16.866
2026-03-14 11:42:38.010 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:42:38.010
2026-03-14 11:42:38.063 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=52.9
2026-03-14 11:42:38.064 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=53.78 | totalMs=53.78
2026-03-14 11:42:45.598 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:42:45.598
2026-03-14 11:42:45.610 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-03-14 11:42:45.613 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.20 | totalMs=15.20
2026-03-14 11:42:50.393 | step 1 | route=IT_Ticket | empId=64605 | query called at=11:42:50.393
2026-03-14 11:42:50.403 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-14 11:42:50.408 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-14 11:42:50.411 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 11:42:50.415 | step 2 | route=IT_Ticket | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-14 11:42:50.417 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-14 11:42:50.456 | step 2 | route=IT_Ticket | empId=64605 | query=VMS_Comp_login_proc | queryMs=38.85
2026-03-14 11:42:50.456 | step 3 | route=IT_Ticket | empId=64605 | apiMs=63.33 | totalMs=63.33
2026-03-14 11:42:50.457 | step 1 | route=IT_Ticket | empId=64605 | query called at=11:42:50.457
2026-03-14 11:42:50.458 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-14 11:42:50.460 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-14 11:42:50.461 | step 2 | route=IT_Ticket | empId=64605 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-14 11:42:50.461 | step 3 | route=IT_Ticket | empId=64605 | apiMs=4.31 | totalMs=4.31
2026-03-14 11:42:51.995 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:51.995
2026-03-14 11:42:52.006 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-03-14 11:42:52.009 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.99 | totalMs=13.99
2026-03-14 11:42:52.012 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:52.012
2026-03-14 11:42:52.175 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=160.41
2026-03-14 11:42:52.178 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=165.78 | totalMs=165.78
2026-03-14 11:42:52.178 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:52.178
2026-03-14 11:42:52.181 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.04
2026-03-14 11:42:52.181 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.79 | totalMs=2.79
2026-03-14 11:42:52.181 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:42:52.181
2026-03-14 11:42:52.183 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-14 11:42:52.183 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.79 | totalMs=1.79
2026-03-14 11:42:54.038 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:42:54.038
2026-03-14 11:42:54.051 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-14 11:42:54.055 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-14 11:42:54.056 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-14 11:42:54.057 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-14 11:42:54.059 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-14 11:42:54.092 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=32.6
2026-03-14 11:42:54.092 | step 3 | route=IT_Ticket | empId=51415 | apiMs=54.13 | totalMs=54.13
2026-03-14 11:42:54.092 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:42:54.092
2026-03-14 11:42:54.094 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-14 11:42:54.095 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-14 11:42:54.096 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-14 11:42:54.097 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.20 | totalMs=4.20
2026-03-14 11:42:56.938 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:42:56.938
2026-03-14 11:42:56.959 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=21.34
2026-03-14 11:42:56.960 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=22.19 | totalMs=22.19
2026-03-14 11:42:57.460 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:42:57.460
2026-03-14 11:43:00.006 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:43:00.006
2026-03-14 11:43:00.021 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=14.22
2026-03-14 11:43:00.032 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=25.66 | totalMs=25.66
2026-03-14 11:43:00.035 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:43:00.035
2026-03-14 11:43:00.040 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-14 11:43:00.042 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-14 11:43:00.043 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-14 11:43:00.043 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.00 | totalMs=8.00
2026-03-14 11:43:08.931 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:43:08.931
2026-03-14 11:43:08.952 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=21.25
2026-03-14 11:43:08.956 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=25.37 | totalMs=25.37
2026-03-14 11:43:10.611 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:10.611
2026-03-14 11:43:14.812 | step 1 | route=Ticket_Entry_SPOC_Module | empId=64605 | query called at=11:43:14.812
2026-03-14 11:43:15.243 | step 2 | route=Ticket_Entry_SPOC_Module | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=430.86
2026-03-14 11:43:15.247 | step 3 | route=Ticket_Entry_SPOC_Module | empId=64605 | apiMs=434.54 | totalMs=434.54
2026-03-14 11:43:37.250 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64605 | query called at=11:43:37.250
2026-03-14 11:43:37.262 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64605 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-03-14 11:43:37.266 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64605 | apiMs=15.54 | totalMs=15.54
2026-03-14 11:43:39.048 | step 1 | route=IT_Ticket | empId=60384 | query called at=11:43:39.048
2026-03-14 11:43:39.058 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-14 11:43:39.063 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-14 11:43:39.067 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-14 11:43:39.068 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-14 11:43:39.070 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-14 11:43:39.109 | step 2 | route=IT_Ticket | empId=60384 | query=VMS_Comp_login_proc | queryMs=38.51
2026-03-14 11:43:39.109 | step 3 | route=IT_Ticket | empId=60384 | apiMs=61.28 | totalMs=61.28
2026-03-14 11:43:39.110 | step 1 | route=IT_Ticket | empId=60384 | query called at=11:43:39.110
2026-03-14 11:43:39.111 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-14 11:43:39.112 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-14 11:43:39.114 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-14 11:43:39.114 | step 3 | route=IT_Ticket | empId=60384 | apiMs=4.35 | totalMs=4.35
2026-03-14 11:43:47.704 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60384 | query called at=11:43:47.704
2026-03-14 11:43:47.841 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=136.12
2026-03-14 11:43:47.841 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60384 | apiMs=136.95 | totalMs=136.95
2026-03-14 11:43:49.741 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60384 | query called at=11:43:49.741
2026-03-14 11:43:49.876 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=134.24
2026-03-14 11:43:49.879 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60384 | apiMs=137.96 | totalMs=137.96
2026-03-14 11:44:10.662 | step 1 | route=IT_TicketPost | empId=60384 | query called at=11:44:10.662
2026-03-14 11:44:10.672 | step 2 | route=IT_TicketPost | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=9.12
2026-03-14 11:44:10.676 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=13.78 | totalMs=13.78
2026-03-14 11:44:10.680 | step 1 | route=IT_TicketPost | empId=60384 | query called at=11:44:10.680
2026-03-14 11:44:10.693 | step 2 | route=IT_TicketPost | empId=60384 | query=IT_Ticket_Save_SPOC | queryMs=9.63
2026-03-14 11:44:10.695 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=14.81 | totalMs=14.81
2026-03-14 11:44:10.695 | step 1 | route=IT_TicketPost | empId=60384 | query called at=11:44:10.695
2026-03-14 11:44:10.696 | step 2 | route=IT_TicketPost | empId=60384 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-14 11:44:10.697 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=1.77 | totalMs=1.77
2026-03-14 11:44:10.697 | step 1 | route=IT_TicketPost | empId=60384 | query called at=11:44:10.697
2026-03-14 11:44:10.698 | step 2 | route=IT_TicketPost | empId=60384 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.6
2026-03-14 11:44:10.698 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=1.21 | totalMs=1.21
2026-03-14 11:44:13.913 | step 1 | route=IT_Ticket | empId=60384 | query called at=11:44:13.913
2026-03-14 11:44:13.924 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-14 11:44:13.929 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-14 11:44:13.933 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-14 11:44:13.934 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-14 11:44:13.936 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-14 11:44:13.969 | step 2 | route=IT_Ticket | empId=60384 | query=VMS_Comp_login_proc | queryMs=32.73
2026-03-14 11:44:13.969 | step 3 | route=IT_Ticket | empId=60384 | apiMs=55.99 | totalMs=55.99
2026-03-14 11:44:13.970 | step 1 | route=IT_Ticket | empId=60384 | query called at=11:44:13.970
2026-03-14 11:44:13.971 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-14 11:44:13.972 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-14 11:44:13.974 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-14 11:44:13.974 | step 3 | route=IT_Ticket | empId=60384 | apiMs=4.13 | totalMs=4.13
2026-03-14 11:45:59.746 | step 1 | route=IT_Ticket | empId=412 | query called at=11:45:59.746
2026-03-14 11:45:59.760 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=13.6
2026-03-14 11:45:59.773 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=7.58
2026-03-14 11:45:59.782 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=5.47
2026-03-14 11:45:59.790 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=4.99
2026-03-14 11:45:59.799 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_it_Ticket_Details | queryMs=8.34
2026-03-14 11:45:59.882 | step 2 | route=IT_Ticket | empId=412 | query=VMS_Comp_login_proc | queryMs=82.65
2026-03-14 11:45:59.882 | step 3 | route=IT_Ticket | empId=412 | apiMs=135.78 | totalMs=135.78
2026-03-14 11:45:59.883 | step 1 | route=IT_Ticket | empId=412 | query called at=11:45:59.883
2026-03-14 11:45:59.891 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=7.65
2026-03-14 11:45:59.894 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=2.84
2026-03-14 11:45:59.895 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-14 11:45:59.895 | step 3 | route=IT_Ticket | empId=412 | apiMs=12.93 | totalMs=12.93
2026-03-14 11:46:13.274 | step 1 | route=HW_TicketFun | empId= | query called at=11:46:13.274
2026-03-14 11:46:13.284 | step 2 | route=HW_TicketFun | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=9.66
2026-03-14 11:46:13.284 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=10.63 | totalMs=10.63
2026-03-14 11:46:46.385 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:46:46.385
2026-03-14 11:46:46.397 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=12.15
2026-03-14 11:46:46.402 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-14 11:46:46.407 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 11:46:46.411 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-14 11:46:46.413 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-14 11:46:46.440 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=27.01
2026-03-14 11:46:46.440 | step 3 | route=IT_Ticket | empId=40822 | apiMs=55.43 | totalMs=55.43
2026-03-14 11:46:46.441 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:46:46.441
2026-03-14 11:46:46.442 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-14 11:46:46.444 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-03-14 11:46:46.447 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=2.02
2026-03-14 11:46:46.447 | step 3 | route=IT_Ticket | empId=40822 | apiMs=6.19 | totalMs=6.19
2026-03-14 11:46:53.873 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=11:46:53.873
2026-03-14 11:46:54.012 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=138.58
2026-03-14 11:46:54.016 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=143.03 | totalMs=143.03
2026-03-14 11:46:56.087 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=11:46:56.087
2026-03-14 11:46:56.137 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=49.43
2026-03-14 11:46:56.141 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=53.56 | totalMs=53.56
2026-03-14 11:47:10.490 | step 1 | route=HW_TicketPost | empId=412 | query called at=11:47:10.490
2026-03-14 11:47:10.528 | step 2 | route=HW_TicketPost | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=37.04
2026-03-14 11:47:10.532 | step 3 | route=HW_TicketPost | empId=412 | apiMs=41.39 | totalMs=41.39
2026-03-14 11:47:10.535 | step 1 | route=HW_TicketPost | empId=412 | query called at=11:47:10.535
2026-03-14 11:47:10.540 | step 2 | route=HW_TicketPost | empId=412 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-14 11:47:10.540 | step 3 | route=HW_TicketPost | empId=412 | apiMs=5.07 | totalMs=5.07
2026-03-14 11:47:10.541 | step 1 | route=HW_TicketPost | empId=412 | query called at=11:47:10.541
2026-03-14 11:47:10.542 | step 2 | route=HW_TicketPost | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-14 11:47:10.543 | step 3 | route=HW_TicketPost | empId=412 | apiMs=1.81 | totalMs=1.81
2026-03-14 11:47:10.543 | step 1 | route=HW_TicketPost | empId=412 | query called at=11:47:10.543
2026-03-14 11:47:10.654 | step 2 | route=HW_TicketPost | empId=412 | query=hw_ticket_save_proc_kpi | queryMs=110.51
2026-03-14 11:47:10.666 | step 3 | route=HW_TicketPost | empId=412 | apiMs=122.72 | totalMs=122.72
2026-03-14 11:47:14.153 | step 1 | route=IT_Ticket | empId=412 | query called at=11:47:14.153
2026-03-14 11:47:14.179 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=26.36
2026-03-14 11:47:14.200 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=16.16
2026-03-14 11:47:14.217 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=13.01
2026-03-14 11:47:14.225 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=8.25
2026-03-14 11:47:14.234 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_it_Ticket_Details | queryMs=8.45
2026-03-14 11:47:14.334 | step 2 | route=IT_Ticket | empId=412 | query=VMS_Comp_login_proc | queryMs=99.87
2026-03-14 11:47:14.335 | step 3 | route=IT_Ticket | empId=412 | apiMs=182.02 | totalMs=182.02
2026-03-14 11:47:14.335 | step 1 | route=IT_Ticket | empId=412 | query called at=11:47:14.335
2026-03-14 11:47:14.349 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=13.31
2026-03-14 11:47:14.357 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-03-14 11:47:14.371 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=13.6
2026-03-14 11:47:14.372 | step 3 | route=IT_Ticket | empId=412 | apiMs=36.44 | totalMs=36.44
2026-03-14 11:49:33.837 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:49:33.837
2026-03-14 11:49:33.872 | step 2 | route=IT_TicketPost | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=34.71
2026-03-14 11:49:33.876 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=39.36 | totalMs=39.36
2026-03-14 11:49:33.880 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:49:33.880
2026-03-14 11:49:33.916 | step 2 | route=IT_TicketPost | empId=40822 | query=IT_Ticket_Save_SPOC | queryMs=33.02
2026-03-14 11:49:33.921 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=40.70 | totalMs=40.70
2026-03-14 11:49:33.921 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:49:33.921
2026-03-14 11:49:33.950 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.34
2026-03-14 11:49:33.950 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=29.20 | totalMs=29.20
2026-03-14 11:49:33.950 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:49:33.950
2026-03-14 11:49:33.952 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-14 11:49:33.952 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=1.60 | totalMs=1.60
2026-03-14 11:49:34.174 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:49:34.174
2026-03-14 11:49:34.185 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-14 11:49:34.187 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-14 11:49:34.188 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-14 11:49:34.189 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 11:49:34.215 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=24.69
2026-03-14 11:49:34.256 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=41.46
2026-03-14 11:49:34.257 | step 3 | route=IT_Ticket | empId=40822 | apiMs=82.80 | totalMs=82.80
2026-03-14 11:49:34.257 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:49:34.257
2026-03-14 11:49:34.275 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=17.74
2026-03-14 11:49:34.277 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-14 11:49:34.278 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-14 11:49:34.278 | step 3 | route=IT_Ticket | empId=40822 | apiMs=21.10 | totalMs=21.10
2026-03-14 11:53:50.813 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:53:50.813
2026-03-14 11:53:50.866 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=52.58
2026-03-14 11:53:50.884 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=17.74
2026-03-14 11:53:50.900 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=16.05
2026-03-14 11:53:50.917 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=16.05
2026-03-14 11:53:50.969 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=52.13
2026-03-14 11:53:51.047 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=77.35
2026-03-14 11:53:51.048 | step 3 | route=IT_Ticket | empId=41671 | apiMs=234.74 | totalMs=234.74
2026-03-14 11:53:51.048 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:53:51.048
2026-03-14 11:53:51.089 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=40.39
2026-03-14 11:53:51.105 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=16.3
2026-03-14 11:53:51.122 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=16.16
2026-03-14 11:53:51.122 | step 3 | route=IT_Ticket | empId=41671 | apiMs=74.35 | totalMs=74.35
2026-03-14 11:54:06.022 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=11:54:06.022
2026-03-14 11:54:06.507 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=484.11
2026-03-14 11:54:06.507 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=485.11 | totalMs=485.11
2026-03-14 11:54:12.019 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=11:54:12.019
2026-03-14 11:54:12.034 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=15.18
2026-03-14 11:54:12.038 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=19.36 | totalMs=19.36
2026-03-14 11:54:16.634 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:54:16.634
2026-03-14 11:54:17.087 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=448.77
2026-03-14 11:54:17.090 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=456.43 | totalMs=456.43
2026-03-14 11:54:18.479 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:54:18.479
2026-03-14 11:54:18.557 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=74.8
2026-03-14 11:54:18.560 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=81.71 | totalMs=81.71
2026-03-14 11:54:20.725 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:54:20.725
2026-03-14 11:54:20.736 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-14 11:54:20.737 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.50 | totalMs=11.50
2026-03-14 11:54:37.586 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:54:37.586
2026-03-14 11:54:37.596 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-14 11:54:37.597 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.78 | totalMs=10.78
2026-03-14 11:54:37.597 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:54:37.597
2026-03-14 11:54:37.608 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=10.36
2026-03-14 11:54:37.613 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.67 | totalMs=15.67
2026-03-14 11:54:37.613 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:54:37.613
2026-03-14 11:54:37.642 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.35
2026-03-14 11:54:37.642 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.08 | totalMs=29.08
2026-03-14 11:54:37.642 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:54:37.642
2026-03-14 11:54:37.644 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-14 11:54:37.644 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.59 | totalMs=1.59
2026-03-14 11:54:41.836 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:54:41.836
2026-03-14 11:54:41.848 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-03-14 11:54:41.853 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-14 11:54:41.858 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-14 11:54:41.862 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-14 11:54:41.864 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-14 11:54:41.897 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.37
2026-03-14 11:54:41.898 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.20 | totalMs=61.20
2026-03-14 11:54:41.898 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:54:41.898
2026-03-14 11:54:41.899 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 11:54:41.900 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-14 11:54:41.902 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-14 11:54:41.902 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.70 | totalMs=3.70
2026-03-14 11:54:44.597 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:54:44.597
2026-03-14 11:54:44.655 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=57.71
2026-03-14 11:54:44.655 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=58.72 | totalMs=58.72
2026-03-14 11:54:45.293 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:54:45.293
2026-03-14 11:54:48.032 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:48.032
2026-03-14 11:54:48.054 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=18.06
2026-03-14 11:54:48.059 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=26.83 | totalMs=26.83
2026-03-14 11:54:48.060 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:54:48.060
2026-03-14 11:54:48.061 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-14 11:54:48.062 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-14 11:54:48.063 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-14 11:54:48.064 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=3.85 | totalMs=3.85
2026-03-14 11:54:52.198 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:54:52.198
2026-03-14 11:54:52.241 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=37.15
2026-03-14 11:54:52.247 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=49.43 | totalMs=49.43
2026-03-14 11:54:53.074 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:54:53.074
2026-03-14 11:55:42.708 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:55:42.708
2026-03-14 11:55:42.723 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=14.63
2026-03-14 11:55:42.726 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=18.49 | totalMs=18.49
2026-03-14 11:55:42.729 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:55:42.729
2026-03-14 11:55:42.901 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=169.09
2026-03-14 11:55:42.917 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=187.31 | totalMs=187.31
2026-03-14 11:55:42.917 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:55:42.917
2026-03-14 11:55:42.926 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.37
2026-03-14 11:55:42.926 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=9.22 | totalMs=9.22
2026-03-14 11:55:42.927 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:55:42.927
2026-03-14 11:55:42.934 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.45
2026-03-14 11:55:42.935 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=8.21 | totalMs=8.21
2026-03-14 11:55:43.165 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:55:43.165
2026-03-14 11:55:43.178 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-14 11:55:43.183 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-14 11:55:43.184 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-14 11:55:43.185 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-14 11:55:43.187 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-14 11:55:43.207 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=19.88
2026-03-14 11:55:43.207 | step 3 | route=IT_Ticket | empId=41671 | apiMs=41.64 | totalMs=41.64
2026-03-14 11:55:43.208 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:55:43.208
2026-03-14 11:55:43.209 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-14 11:55:43.210 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-14 11:55:43.211 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-14 11:55:43.212 | step 3 | route=IT_Ticket | empId=41671 | apiMs=3.96 | totalMs=3.96
2026-03-14 11:57:12.881 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:57:12.881
2026-03-14 11:57:12.946 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=65.05
2026-03-14 11:57:12.950 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=69.08 | totalMs=69.08
2026-03-14 11:57:17.071 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:57:17.071
2026-03-14 11:57:17.083 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-03-14 11:57:17.086 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.61 | totalMs=14.61
2026-03-14 11:57:26.237 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:57:26.237
2026-03-14 11:57:26.246 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-03-14 11:57:26.247 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.28 | totalMs=10.28
2026-03-14 11:57:26.247 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:57:26.247
2026-03-14 11:57:26.274 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=26.05
2026-03-14 11:57:26.276 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.30 | totalMs=28.30
2026-03-14 11:57:26.276 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:57:26.276
2026-03-14 11:57:26.278 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-03-14 11:57:26.279 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.59 | totalMs=2.59
2026-03-14 11:57:26.279 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:57:26.279
2026-03-14 11:57:26.280 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-14 11:57:26.281 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.59 | totalMs=1.59
2026-03-14 11:57:29.360 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:57:29.360
2026-03-14 11:57:29.370 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-14 11:57:29.375 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-14 11:57:29.379 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-14 11:57:29.384 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-14 11:57:29.385 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-03-14 11:57:29.420 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.59
2026-03-14 11:57:29.420 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.58 | totalMs=60.58
2026-03-14 11:57:29.421 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:57:29.421
2026-03-14 11:57:29.423 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-14 11:57:29.424 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-14 11:57:29.425 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-14 11:57:29.425 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.65 | totalMs=4.65
2026-03-14 11:57:35.111 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:57:35.111
2026-03-14 11:57:35.191 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=79.97
2026-03-14 11:57:35.194 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=83.71 | totalMs=83.71
2026-03-14 11:57:35.969 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:57:35.969
2026-03-14 11:57:38.105 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:57:38.105
2026-03-14 11:57:38.144 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=38.48
2026-03-14 11:57:38.150 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=45.39 | totalMs=45.39
2026-03-14 11:57:38.153 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:57:38.153
2026-03-14 11:57:38.158 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.14
2026-03-14 11:57:38.160 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-14 11:57:38.161 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-14 11:57:38.162 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.70 | totalMs=8.70
2026-03-14 11:57:42.297 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:57:42.297
2026-03-14 11:57:42.353 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=55.19
2026-03-14 11:57:42.357 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=59.57 | totalMs=59.57
2026-03-14 11:57:43.618 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:57:43.618
2026-03-14 12:00:55.219 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=12:00:55.219
2026-03-14 12:00:55.269 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=48.83
2026-03-14 12:00:55.273 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=53.23 | totalMs=53.23
2026-03-14 12:00:55.677 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:00:55.677
2026-03-14 12:00:57.766 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:00:57.766
2026-03-14 12:00:57.803 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=33.43
2026-03-14 12:00:57.807 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-14 12:00:57.812 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-14 12:00:57.813 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-14 12:00:57.839 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=25.24
2026-03-14 12:00:57.883 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=43.95
2026-03-14 12:00:57.884 | step 3 | route=IT_Ticket | empId=36643 | apiMs=117.39 | totalMs=117.39
2026-03-14 12:00:57.884 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:00:57.884
2026-03-14 12:00:57.905 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=20.15
2026-03-14 12:00:57.906 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-14 12:00:57.907 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-14 12:00:57.908 | step 3 | route=IT_Ticket | empId=36643 | apiMs=23.71 | totalMs=23.71
2026-03-14 12:01:12.903 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:01:12.903
2026-03-14 12:01:12.960 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=56.12
2026-03-14 12:01:12.963 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.03 | totalMs=60.03
2026-03-14 12:01:14.341 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36643 | query called at=12:01:14.341
2026-03-14 12:01:14.486 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=142.05
2026-03-14 12:01:14.489 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36643 | apiMs=148.48 | totalMs=148.48
2026-03-14 12:01:14.965 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:01:14.965
2026-03-14 12:01:14.976 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-03-14 12:01:14.977 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.80 | totalMs=11.80
2026-03-14 12:01:15.955 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query called at=12:01:15.955
2026-03-14 12:01:15.966 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-14 12:01:15.966 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36643 | apiMs=11.02 | totalMs=11.02
2026-03-14 12:01:26.507 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:26.507
2026-03-14 12:01:26.517 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-14 12:01:26.520 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.60 | totalMs=13.60
2026-03-14 12:01:26.524 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:26.524
2026-03-14 12:01:26.546 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=18.78
2026-03-14 12:01:26.549 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=24.83 | totalMs=24.83
2026-03-14 12:01:26.550 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:26.550
2026-03-14 12:01:26.565 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.4
2026-03-14 12:01:26.566 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.40 | totalMs=16.40
2026-03-14 12:01:26.566 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:01:26.566
2026-03-14 12:01:26.568 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-14 12:01:26.568 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.54 | totalMs=1.54
2026-03-14 12:01:28.963 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:01:28.963
2026-03-14 12:01:28.974 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-14 12:01:28.978 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 12:01:28.982 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-14 12:01:28.986 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-14 12:01:28.987 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-14 12:01:29.008 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=20.61
2026-03-14 12:01:29.008 | step 3 | route=IT_Ticket | empId=51415 | apiMs=44.90 | totalMs=44.90
2026-03-14 12:01:29.009 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:01:29.009
2026-03-14 12:01:29.010 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-14 12:01:29.011 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-14 12:01:29.012 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-14 12:01:29.013 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.82 | totalMs=3.82
2026-03-14 12:01:55.622 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:01:55.622
2026-03-14 12:01:55.658 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.71
2026-03-14 12:01:55.661 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.13 | totalMs=39.13
2026-03-14 12:01:56.106 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:01:56.106
2026-03-14 12:01:58.741 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:01:58.741
2026-03-14 12:01:58.767 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=23.24
2026-03-14 12:01:58.772 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=30.76 | totalMs=30.76
2026-03-14 12:01:58.772 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:01:58.772
2026-03-14 12:01:58.774 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-14 12:01:58.776 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-14 12:01:58.777 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-14 12:01:58.777 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.06 | totalMs=5.06
2026-03-14 12:02:00.389 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:02:00.389
2026-03-14 12:02:00.423 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.55
2026-03-14 12:02:00.426 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.17 | totalMs=37.17
2026-03-14 12:02:01.003 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:02:01.003
2026-03-14 12:02:52.945 | step 1 | route=IT_TicketPost | empId=36643 | query called at=12:02:52.945
2026-03-14 12:02:52.956 | step 2 | route=IT_TicketPost | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-14 12:02:52.959 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=14.05 | totalMs=14.05
2026-03-14 12:02:52.962 | step 1 | route=IT_TicketPost | empId=36643 | query called at=12:02:52.962
2026-03-14 12:02:53.003 | step 2 | route=IT_TicketPost | empId=36643 | query=IT_Ticket_Save_SPOC | queryMs=37
2026-03-14 12:02:53.005 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=42.62 | totalMs=42.62
2026-03-14 12:02:53.005 | step 1 | route=IT_TicketPost | empId=36643 | query called at=12:02:53.005
2026-03-14 12:02:53.008 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-03-14 12:02:53.008 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=2.65 | totalMs=2.65
2026-03-14 12:02:53.226 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:02:53.226
2026-03-14 12:02:53.236 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-14 12:02:53.238 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-14 12:02:53.239 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 12:02:53.241 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-14 12:02:53.243 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-14 12:02:53.277 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=33.92
2026-03-14 12:02:53.277 | step 3 | route=IT_Ticket | empId=36643 | apiMs=51.34 | totalMs=51.34
2026-03-14 12:02:53.278 | step 1 | route=IT_Ticket | empId=36643 | query called at=12:02:53.278
2026-03-14 12:02:53.279 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-14 12:02:53.281 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-14 12:02:53.282 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-14 12:02:53.283 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.84 | totalMs=4.84
2026-03-14 12:04:05.682 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:04:05.682
2026-03-14 12:04:05.737 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.53
2026-03-14 12:04:05.741 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.04 | totalMs=59.04
2026-03-14 12:04:07.759 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:04:07.759
2026-03-14 12:04:07.771 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.5
2026-03-14 12:04:07.771 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.40 | totalMs=12.40
2026-03-14 12:04:18.685 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:18.685
2026-03-14 12:04:18.695 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-14 12:04:18.698 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.12 | totalMs=13.12
2026-03-14 12:04:18.701 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:18.701
2026-03-14 12:04:18.712 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=8.24
2026-03-14 12:04:18.714 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.72 | totalMs=12.72
2026-03-14 12:04:18.714 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:18.714
2026-03-14 12:04:18.716 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-14 12:04:18.716 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.00 | totalMs=2.00
2026-03-14 12:04:18.716 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:04:18.716
2026-03-14 12:04:18.717 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-14 12:04:18.718 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.35 | totalMs=1.35
2026-03-14 12:04:21.305 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:04:21.305
2026-03-14 12:04:21.318 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-14 12:04:21.322 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-14 12:04:21.324 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 12:04:21.325 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-14 12:04:21.327 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-14 12:04:21.365 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=38.33
2026-03-14 12:04:21.365 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.35 | totalMs=60.35
2026-03-14 12:04:21.366 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:04:21.366
2026-03-14 12:04:21.368 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-14 12:04:21.369 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-14 12:04:21.370 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 12:04:21.371 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.66 | totalMs=4.66
2026-03-14 12:04:22.680 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:04:22.680
2026-03-14 12:04:22.718 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.77
2026-03-14 12:04:22.718 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.56 | totalMs=38.56
2026-03-14 12:04:23.249 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:04:23.249
2026-03-14 12:04:25.888 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:04:25.888
2026-03-14 12:04:25.908 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=19.2
2026-03-14 12:04:25.917 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=29.51 | totalMs=29.51
2026-03-14 12:04:25.920 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:04:25.920
2026-03-14 12:04:25.924 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-14 12:04:25.925 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-14 12:04:25.927 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-14 12:04:25.927 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.61 | totalMs=6.61
2026-03-14 12:04:29.243 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:04:29.243
2026-03-14 12:04:29.272 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.21
2026-03-14 12:04:29.275 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.52 | totalMs=32.52
2026-03-14 12:04:29.705 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:04:29.705
2026-03-14 12:06:14.677 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:06:14.677
2026-03-14 12:06:14.736 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=59.19
2026-03-14 12:06:14.739 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=62.62 | totalMs=62.62
2026-03-14 12:06:49.451 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:06:49.451
2026-03-14 12:06:49.471 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=19.33
2026-03-14 12:06:49.474 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=22.96 | totalMs=22.96
2026-03-14 12:06:59.080 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:59.080
2026-03-14 12:06:59.106 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=24.7
2026-03-14 12:06:59.109 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.44 | totalMs=28.44
2026-03-14 12:06:59.112 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:59.112
2026-03-14 12:06:59.149 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=34.54
2026-03-14 12:06:59.162 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=50.42 | totalMs=50.42
2026-03-14 12:06:59.163 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:59.163
2026-03-14 12:06:59.164 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-14 12:06:59.165 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.93 | totalMs=1.93
2026-03-14 12:06:59.165 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:59.165
2026-03-14 12:06:59.166 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-14 12:06:59.167 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.56 | totalMs=1.56
2026-03-14 12:07:01.454 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:07:01.454
2026-03-14 12:07:01.464 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-14 12:07:01.468 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-14 12:07:01.472 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-14 12:07:01.474 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-14 12:07:01.491 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=16.68
2026-03-14 12:07:01.514 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=23.11
2026-03-14 12:07:01.514 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.50 | totalMs=60.50
2026-03-14 12:07:01.515 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:07:01.515
2026-03-14 12:07:01.526 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=10.46
2026-03-14 12:07:01.527 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-14 12:07:01.528 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-14 12:07:01.528 | step 3 | route=IT_Ticket | empId=51415 | apiMs=13.23 | totalMs=13.23
2026-03-14 12:07:04.121 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:07:04.121
2026-03-14 12:07:04.236 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=111.53
2026-03-14 12:07:04.239 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=117.80 | totalMs=117.80
2026-03-14 12:07:04.736 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:07:04.736
2026-03-14 12:07:07.345 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:07:07.345
2026-03-14 12:07:07.566 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=220.31
2026-03-14 12:07:07.790 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=445.18 | totalMs=445.18
2026-03-14 12:07:07.793 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:07:07.793
2026-03-14 12:07:07.803 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.76
2026-03-14 12:07:07.811 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.69
2026-03-14 12:07:07.819 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.05
2026-03-14 12:07:07.820 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=26.74 | totalMs=26.74
2026-03-14 12:07:10.475 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:07:10.475
2026-03-14 12:07:10.513 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=37.22
2026-03-14 12:07:10.516 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=40.64 | totalMs=40.64
2026-03-14 12:07:11.149 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:07:11.149
2026-03-14 12:16:11.103 | step 1 | route=IT_Ticket | empId=5108 | query called at=12:16:11.103
2026-03-14 12:16:11.133 | step 2 | route=IT_Ticket | empId=5108 | query=KPI_IT_Ticket_Details_New | queryMs=29.08
2026-03-14 12:16:11.140 | step 2 | route=IT_Ticket | empId=5108 | query=KPI_IT_Ticket_Details_New | queryMs=4.25
2026-03-14 12:16:11.144 | step 2 | route=IT_Ticket | empId=5108 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-14 12:16:11.154 | step 2 | route=IT_Ticket | empId=5108 | query=KPI_IT_Ticket_Details_New | queryMs=7.02
2026-03-14 12:16:11.170 | step 2 | route=IT_Ticket | empId=5108 | query=Kpi_it_Ticket_Details | queryMs=15.26
2026-03-14 12:16:11.217 | step 2 | route=IT_Ticket | empId=5108 | query=VMS_Comp_login_proc | queryMs=46.97
2026-03-14 12:16:11.218 | step 3 | route=IT_Ticket | empId=5108 | apiMs=114.40 | totalMs=114.40
2026-03-14 12:16:11.218 | step 1 | route=IT_Ticket | empId=5108 | query called at=12:16:11.218
2026-03-14 12:16:11.240 | step 2 | route=IT_Ticket | empId=5108 | query=Kpi_HW_Ticket_Details | queryMs=21.56
2026-03-14 12:16:11.247 | step 2 | route=IT_Ticket | empId=5108 | query=Kpi_HW_Ticket_Details | queryMs=6.53
2026-03-14 12:16:11.249 | step 2 | route=IT_Ticket | empId=5108 | query=Kpi_HW_Ticket_Details | queryMs=1.6
2026-03-14 12:16:11.249 | step 3 | route=IT_Ticket | empId=5108 | apiMs=31.17 | totalMs=31.17
2026-03-14 12:18:17.260 | step 1 | route=IT_Ticket | empId=45959 | query called at=12:18:17.260
2026-03-14 12:18:17.271 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-14 12:18:17.272 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-14 12:18:17.274 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-14 12:18:17.275 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-14 12:18:17.277 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-14 12:18:17.317 | step 2 | route=IT_Ticket | empId=45959 | query=VMS_Comp_login_proc | queryMs=39.57
2026-03-14 12:18:17.317 | step 3 | route=IT_Ticket | empId=45959 | apiMs=57.33 | totalMs=57.33
2026-03-14 12:18:17.317 | step 1 | route=IT_Ticket | empId=45959 | query called at=12:18:17.317
2026-03-14 12:18:17.319 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-14 12:18:17.321 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-14 12:18:17.322 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-14 12:18:17.322 | step 3 | route=IT_Ticket | empId=45959 | apiMs=4.76 | totalMs=4.76
2026-03-14 12:18:27.588 | step 1 | route=Ticket_Entry_SPOC_Module | empId=45959 | query called at=12:18:27.588
2026-03-14 12:18:27.850 | step 2 | route=Ticket_Entry_SPOC_Module | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=262.3
2026-03-14 12:18:27.854 | step 3 | route=Ticket_Entry_SPOC_Module | empId=45959 | apiMs=266.12 | totalMs=266.12
2026-03-14 12:18:29.739 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45959 | query called at=12:18:29.739
2026-03-14 12:18:29.749 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-14 12:18:29.752 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45959 | apiMs=13.42 | totalMs=13.42
2026-03-14 12:18:47.689 | step 1 | route=IT_TicketPost | empId=45959 | query called at=12:18:47.689
2026-03-14 12:18:47.700 | step 2 | route=IT_TicketPost | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-03-14 12:18:47.703 | step 3 | route=IT_TicketPost | empId=45959 | apiMs=14.44 | totalMs=14.44
2026-03-14 12:18:47.706 | step 1 | route=IT_TicketPost | empId=45959 | query called at=12:18:47.706
2026-03-14 12:18:48.092 | step 2 | route=IT_TicketPost | empId=45959 | query=IT_Ticket_Save_SPOC | queryMs=383
2026-03-14 12:18:48.121 | step 3 | route=IT_TicketPost | empId=45959 | apiMs=414.63 | totalMs=414.63
2026-03-14 12:18:48.121 | step 1 | route=IT_TicketPost | empId=45959 | query called at=12:18:48.121
2026-03-14 12:18:48.130 | step 2 | route=IT_TicketPost | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.27
2026-03-14 12:18:48.130 | step 3 | route=IT_TicketPost | empId=45959 | apiMs=8.98 | totalMs=8.98
2026-03-14 12:18:48.131 | step 1 | route=IT_TicketPost | empId=45959 | query called at=12:18:48.131
2026-03-14 12:18:48.138 | step 2 | route=IT_TicketPost | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.38
2026-03-14 12:18:48.139 | step 3 | route=IT_TicketPost | empId=45959 | apiMs=8.13 | totalMs=8.13
2026-03-14 12:18:51.069 | step 1 | route=IT_Ticket | empId=45959 | query called at=12:18:51.069
2026-03-14 12:18:51.079 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-03-14 12:18:51.083 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-14 12:18:51.086 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-14 12:18:51.087 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-14 12:18:51.088 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_it_Ticket_Details | queryMs=0.74
2026-03-14 12:18:51.122 | step 2 | route=IT_Ticket | empId=45959 | query=VMS_Comp_login_proc | queryMs=33.04
2026-03-14 12:18:51.122 | step 3 | route=IT_Ticket | empId=45959 | apiMs=52.87 | totalMs=52.87
2026-03-14 12:18:51.123 | step 1 | route=IT_Ticket | empId=45959 | query called at=12:18:51.123
2026-03-14 12:18:51.130 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=7.47
2026-03-14 12:18:51.139 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-03-14 12:18:51.147 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-03-14 12:18:51.148 | step 3 | route=IT_Ticket | empId=45959 | apiMs=25.01 | totalMs=25.01
2026-03-14 12:33:10.828 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:33:10.828
2026-03-14 12:33:10.862 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=32.61
2026-03-14 12:33:10.869 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=3.27
2026-03-14 12:33:10.874 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 12:33:10.878 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-14 12:33:10.901 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=22.43
2026-03-14 12:33:10.939 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=37.64
2026-03-14 12:33:10.940 | step 3 | route=IT_Ticket | empId=39370 | apiMs=111.04 | totalMs=111.04
2026-03-14 12:33:10.940 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:33:10.940
2026-03-14 12:33:10.959 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=17.98
2026-03-14 12:33:10.960 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-14 12:33:10.961 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-14 12:33:10.962 | step 3 | route=IT_Ticket | empId=39370 | apiMs=21.57 | totalMs=21.57
2026-03-14 12:33:25.246 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=12:33:25.246
2026-03-14 12:33:25.454 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=206.89
2026-03-14 12:33:25.458 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=211.62 | totalMs=211.62
2026-03-14 12:33:27.304 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=12:33:27.304
2026-03-14 12:33:27.316 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-03-14 12:33:27.320 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=15.82 | totalMs=15.82
2026-03-14 12:33:44.970 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:33:44.970
2026-03-14 12:33:44.981 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-14 12:33:44.983 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 12:33:44.984 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-14 12:33:44.985 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-14 12:33:44.986 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-14 12:33:45.009 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=22.1
2026-03-14 12:33:45.009 | step 3 | route=IT_Ticket | empId=46982 | apiMs=38.89 | totalMs=38.89
2026-03-14 12:33:45.010 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:33:45.010
2026-03-14 12:33:45.011 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-14 12:33:45.012 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 12:33:45.013 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-14 12:33:45.014 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.06 | totalMs=4.06
2026-03-14 12:34:00.299 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=12:34:00.299
2026-03-14 12:34:00.646 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=345.96
2026-03-14 12:34:00.650 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=350.63 | totalMs=350.63
2026-03-14 12:34:02.631 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=12:34:02.631
2026-03-14 12:34:02.648 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=12.19
2026-03-14 12:34:02.652 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=20.07 | totalMs=20.07
2026-03-14 12:34:04.227 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:34:04.227
2026-03-14 12:34:04.238 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-03-14 12:34:04.239 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=11.39 | totalMs=11.39
2026-03-14 12:34:04.239 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:34:04.239
2026-03-14 12:34:04.251 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=10.97
2026-03-14 12:34:04.252 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=12.96 | totalMs=12.96
2026-03-14 12:34:04.253 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:34:04.253
2026-03-14 12:34:04.255 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-14 12:34:04.255 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.31 | totalMs=2.31
2026-03-14 12:34:04.593 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:34:04.593
2026-03-14 12:34:04.604 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-14 12:34:04.605 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-14 12:34:04.607 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-14 12:34:04.608 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-14 12:34:04.609 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-14 12:34:04.643 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=33.45
2026-03-14 12:34:04.643 | step 3 | route=IT_Ticket | empId=39370 | apiMs=50.45 | totalMs=50.45
2026-03-14 12:34:04.644 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:34:04.644
2026-03-14 12:34:04.645 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-14 12:34:04.647 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-14 12:34:04.648 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-14 12:34:04.648 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.28 | totalMs=4.28
2026-03-14 12:35:07.584 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:35:07.584
2026-03-14 12:35:07.596 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=11.73
2026-03-14 12:35:07.600 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=16.06 | totalMs=16.06
2026-03-14 12:35:07.603 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:35:07.603
2026-03-14 12:35:07.619 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=12.57
2026-03-14 12:35:07.632 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=28.27 | totalMs=28.27
2026-03-14 12:35:07.632 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:35:07.632
2026-03-14 12:35:07.641 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-03-14 12:35:07.641 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=8.88 | totalMs=8.88
2026-03-14 12:35:10.165 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:35:10.165
2026-03-14 12:35:10.178 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=13.04
2026-03-14 12:35:10.187 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=4.99
2026-03-14 12:35:10.195 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=5.07
2026-03-14 12:35:10.204 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-03-14 12:35:10.212 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=8.09
2026-03-14 12:35:10.242 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=30.04
2026-03-14 12:35:10.243 | step 3 | route=IT_Ticket | empId=46982 | apiMs=77.79 | totalMs=77.79
2026-03-14 12:35:10.243 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:35:10.243
2026-03-14 12:35:10.251 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=7.62
2026-03-14 12:35:10.260 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-03-14 12:35:10.268 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-03-14 12:35:10.268 | step 3 | route=IT_Ticket | empId=46982 | apiMs=25.27 | totalMs=25.27
2026-03-14 12:35:31.396 | step 1 | route=IT_Ticket | empId=39891 | query called at=12:35:31.396
2026-03-14 12:35:31.406 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-03-14 12:35:31.408 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-14 12:35:31.409 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-14 12:35:31.410 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-14 12:35:31.412 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=0.74
2026-03-14 12:35:31.429 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=17.01
2026-03-14 12:35:31.429 | step 3 | route=IT_Ticket | empId=39891 | apiMs=33.29 | totalMs=33.29
2026-03-14 12:35:31.430 | step 1 | route=IT_Ticket | empId=39891 | query called at=12:35:31.430
2026-03-14 12:35:31.431 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-14 12:35:31.432 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-14 12:35:31.433 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-14 12:35:31.434 | step 3 | route=IT_Ticket | empId=39891 | apiMs=4.01 | totalMs=4.01
2026-03-14 12:36:17.130 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39891 | query called at=12:36:17.130
2026-03-14 12:36:17.224 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=93.8
2026-03-14 12:36:17.228 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39891 | apiMs=98.30 | totalMs=98.30
2026-03-14 12:36:19.847 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query called at=12:36:19.847
2026-03-14 12:36:19.858 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-14 12:36:19.858 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39891 | apiMs=11.03 | totalMs=11.03
2026-03-14 12:37:26.403 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:37:26.403
2026-03-14 12:37:26.432 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=27.8
2026-03-14 12:37:26.435 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=32.01 | totalMs=32.01
2026-03-14 12:37:27.058 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:37:27.058
2026-03-14 12:37:37.846 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:37:37.846
2026-03-14 12:37:37.879 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=32.1
2026-03-14 12:37:37.884 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=37.85 | totalMs=37.85
2026-03-14 12:37:37.887 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:37:37.887
2026-03-14 12:37:37.892 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-03-14 12:37:37.893 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-14 12:37:37.894 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-14 12:37:37.895 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=7.64 | totalMs=7.64
2026-03-14 12:37:41.131 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:37:41.131
2026-03-14 12:37:41.147 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=15.03
2026-03-14 12:37:41.150 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=18.51 | totalMs=18.51
2026-03-14 12:37:41.737 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:37:41.737
2026-03-14 12:37:48.486 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:37:48.486
2026-03-14 12:37:48.503 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=15.97
2026-03-14 12:37:48.503 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=17.05 | totalMs=17.05
2026-03-14 12:37:49.083 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:37:49.083
2026-03-14 12:37:51.371 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:37:51.371
2026-03-14 12:37:51.387 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=15.92
2026-03-14 12:37:51.390 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=19.24 | totalMs=19.24
2026-03-14 12:37:52.508 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:37:52.508
2026-03-14 12:39:46.538 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:39:46.538
2026-03-14 12:39:46.563 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=23.65
2026-03-14 12:39:46.568 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 12:39:46.572 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-14 12:39:46.576 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-14 12:39:46.592 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=15.52
2026-03-14 12:39:46.618 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=25.02
2026-03-14 12:39:46.618 | step 3 | route=IT_Ticket | empId=41332 | apiMs=79.74 | totalMs=79.74
2026-03-14 12:39:46.619 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:39:46.619
2026-03-14 12:39:46.631 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=12.28
2026-03-14 12:39:46.633 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-14 12:39:46.634 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-14 12:39:46.634 | step 3 | route=IT_Ticket | empId=41332 | apiMs=15.55 | totalMs=15.55
2026-03-14 12:39:52.757 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=12:39:52.757
2026-03-14 12:39:52.913 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=154.86
2026-03-14 12:39:52.917 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=159.12 | totalMs=159.12
2026-03-14 12:39:54.614 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=12:39:54.614
2026-03-14 12:39:54.627 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=12.69
2026-03-14 12:39:54.631 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=17.50 | totalMs=17.50
2026-03-14 12:40:09.678 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:40:09.678
2026-03-14 12:40:09.708 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=30.05
2026-03-14 12:40:09.709 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=30.96 | totalMs=30.96
2026-03-14 12:40:10.347 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:40:10.347
2026-03-14 12:40:15.361 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:40:15.361
2026-03-14 12:40:15.417 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=55.78
2026-03-14 12:40:15.425 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=63.88 | totalMs=63.88
2026-03-14 12:40:15.449 | step 5 | route=SPOC_Entry_Save | empId=59857 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (68413, 17, LEDGER CREATION, 1, 6, 10342, 2026-03-14).
2026-03-14 12:40:15.686 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:40:15.686
2026-03-14 12:40:15.720 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=33.68
2026-03-14 12:40:15.720 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=34.47 | totalMs=34.47
2026-03-14 12:40:16.394 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:40:16.394
2026-03-14 12:40:32.047 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:40:32.047
2026-03-14 12:40:32.059 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=11.84
2026-03-14 12:40:32.061 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=14.18 | totalMs=14.18
2026-03-14 12:40:32.067 | step 5 | route=SPOC_Entry_Save | empId=59857 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (68413, 17, LEDGER CREATION, 1, 6, 10342, 2026-03-14).
2026-03-14 12:40:32.291 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:40:32.291
2026-03-14 12:40:32.311 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.32
2026-03-14 12:40:32.311 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=20.12 | totalMs=20.12
2026-03-14 12:40:32.772 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:40:32.772
2026-03-14 12:40:42.291 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:40:42.291
2026-03-14 12:40:42.302 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-14 12:40:42.302 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=11.21 | totalMs=11.21
2026-03-14 12:40:42.303 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:40:42.303
2026-03-14 12:40:42.314 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=10.96
2026-03-14 12:40:42.329 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=26.25 | totalMs=26.25
2026-03-14 12:40:42.329 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:40:42.329
2026-03-14 12:40:42.331 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-03-14 12:40:42.332 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.59 | totalMs=2.59
2026-03-14 12:40:46.428 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:40:46.428
2026-03-14 12:40:46.439 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-14 12:40:46.443 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-14 12:40:46.448 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-14 12:40:46.452 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-14 12:40:46.453 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-14 12:40:46.479 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=25.17
2026-03-14 12:40:46.479 | step 3 | route=IT_Ticket | empId=41332 | apiMs=51.09 | totalMs=51.09
2026-03-14 12:40:46.480 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:40:46.480
2026-03-14 12:40:46.481 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-14 12:40:46.482 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-14 12:40:46.483 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-14 12:40:46.484 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.03 | totalMs=4.03
2026-03-14 12:42:13.276 | step 1 | route=IT_TicketPost | empId=39891 | query called at=12:42:13.276
2026-03-14 12:42:13.314 | step 2 | route=IT_TicketPost | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=37.39
2026-03-14 12:42:13.317 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=41.62 | totalMs=41.62
2026-03-14 12:42:13.320 | step 1 | route=IT_TicketPost | empId=39891 | query called at=12:42:13.320
2026-03-14 12:42:13.330 | step 2 | route=IT_TicketPost | empId=39891 | query=IT_Ticket_Save_SPOC | queryMs=6.82
2026-03-14 12:42:13.332 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=11.50 | totalMs=11.50
2026-03-14 12:42:13.332 | step 1 | route=IT_TicketPost | empId=39891 | query called at=12:42:13.332
2026-03-14 12:42:13.334 | step 2 | route=IT_TicketPost | empId=39891 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-14 12:42:13.334 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=1.99 | totalMs=1.99
2026-03-14 12:42:13.335 | step 1 | route=IT_TicketPost | empId=39891 | query called at=12:42:13.335
2026-03-14 12:42:13.336 | step 2 | route=IT_TicketPost | empId=39891 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-14 12:42:13.336 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=1.63 | totalMs=1.63
2026-03-14 12:42:13.614 | step 1 | route=IT_Ticket | empId=39891 | query called at=12:42:13.614
2026-03-14 12:42:13.624 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-14 12:42:13.626 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-14 12:42:13.627 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-14 12:42:13.629 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 12:42:13.630 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-14 12:42:13.668 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=38.05
2026-03-14 12:42:13.669 | step 3 | route=IT_Ticket | empId=39891 | apiMs=55.07 | totalMs=55.07
2026-03-14 12:42:13.669 | step 1 | route=IT_Ticket | empId=39891 | query called at=12:42:13.669
2026-03-14 12:42:13.671 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-14 12:42:13.672 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-14 12:42:13.673 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-14 12:42:13.674 | step 3 | route=IT_Ticket | empId=39891 | apiMs=4.39 | totalMs=4.39
2026-03-14 12:42:57.988 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:42:57.988
2026-03-14 12:42:58.035 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=46.21
2026-03-14 12:42:58.039 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=50.66 | totalMs=50.66
2026-03-14 12:42:58.588 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:42:58.588
2026-03-14 12:43:01.661 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:43:01.661
2026-03-14 12:43:01.726 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=64.3
2026-03-14 12:43:01.732 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=70.76 | totalMs=70.76
2026-03-14 12:43:01.735 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:43:01.735
2026-03-14 12:43:01.740 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-14 12:43:01.741 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-14 12:43:01.743 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-14 12:43:01.743 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=8.27 | totalMs=8.27
2026-03-14 12:43:05.207 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:43:05.207
2026-03-14 12:43:05.252 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=44.8
2026-03-14 12:43:05.256 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=48.75 | totalMs=48.75
2026-03-14 12:43:05.738 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:43:05.738
2026-03-14 12:45:39.410 | step 1 | route=IT_Ticket_Report | empId=39370 | query called at=12:45:39.410
2026-03-14 12:45:40.006 | step 2 | route=IT_Ticket_Report | empId=39370 | query=kpi_it_ticket_report_page_proc | queryMs=595.74
2026-03-14 12:45:40.006 | step 3 | route=IT_Ticket_Report | empId=39370 | apiMs=596.70 | totalMs=596.70
2026-03-14 12:45:41.198 | step 4 | route=pageRenderd | empId=39370 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:45:41.198
2026-03-14 12:46:11.857 | step 1 | route=Ticket_SPOC_Approve | empId=39370 | query called at=12:46:11.857
2026-03-14 12:46:11.885 | step 2 | route=Ticket_SPOC_Approve | empId=39370 | query=IT_TIcket_SPOCApp_Report | queryMs=27.65
2026-03-14 12:46:11.885 | step 3 | route=Ticket_SPOC_Approve | empId=39370 | apiMs=28.64 | totalMs=28.64
2026-03-14 12:46:13.372 | step 4 | route=pageRenderd | empId=39370 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:46:13.372
2026-03-14 12:46:19.575 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:46:19.575
2026-03-14 12:46:19.588 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-14 12:46:19.593 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-14 12:46:19.594 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-14 12:46:19.595 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-14 12:46:19.596 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-14 12:46:19.621 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=23.96
2026-03-14 12:46:19.621 | step 3 | route=IT_Ticket | empId=39370 | apiMs=46.13 | totalMs=46.13
2026-03-14 12:46:19.621 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:46:19.621
2026-03-14 12:46:19.623 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-14 12:46:19.624 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-14 12:46:19.625 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-14 12:46:19.626 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.36 | totalMs=4.36
2026-03-14 12:46:24.496 | step 1 | route=IT_Ticket_Report | empId=39370 | query called at=12:46:24.496
2026-03-14 12:46:24.647 | step 2 | route=IT_Ticket_Report | empId=39370 | query=kpi_it_ticket_report_page_proc | queryMs=146.69
2026-03-14 12:46:24.650 | step 3 | route=IT_Ticket_Report | empId=39370 | apiMs=153.55 | totalMs=153.55
2026-03-14 12:46:25.537 | step 4 | route=pageRenderd | empId=39370 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:46:25.537
2026-03-14 12:47:29.603 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:47:29.603
2026-03-14 12:47:29.630 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=26.73
2026-03-14 12:47:29.636 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-14 12:47:29.640 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-14 12:47:29.644 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-14 12:47:29.646 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-14 12:47:29.684 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=37.71
2026-03-14 12:47:29.684 | step 3 | route=IT_Ticket | empId=39370 | apiMs=81.54 | totalMs=81.54
2026-03-14 12:47:29.685 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:47:29.685
2026-03-14 12:47:29.687 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-14 12:47:29.688 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-14 12:47:29.689 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-14 12:47:29.690 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.68 | totalMs=4.68
2026-03-14 12:47:47.569 | step 1 | route=IT_Ticket_Report | empId=39370 | query called at=12:47:47.569
2026-03-14 12:47:47.719 | step 2 | route=IT_Ticket_Report | empId=39370 | query=kpi_it_ticket_report_page_proc | queryMs=148.82
2026-03-14 12:47:47.722 | step 3 | route=IT_Ticket_Report | empId=39370 | apiMs=153.01 | totalMs=153.01
2026-03-14 12:47:48.599 | step 4 | route=pageRenderd | empId=39370 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:47:48.599
2026-03-14 12:48:06.131 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:48:06.131
2026-03-14 12:48:06.142 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-14 12:48:06.147 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-14 12:48:06.151 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-14 12:48:06.156 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-14 12:48:06.157 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-03-14 12:48:06.174 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=16.63
2026-03-14 12:48:06.174 | step 3 | route=IT_Ticket | empId=39370 | apiMs=43.33 | totalMs=43.33
2026-03-14 12:48:06.175 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:48:06.175
2026-03-14 12:48:06.176 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-14 12:48:06.177 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-14 12:48:06.178 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-14 12:48:06.178 | step 3 | route=IT_Ticket | empId=39370 | apiMs=3.78 | totalMs=3.78
2026-03-14 12:49:11.747 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=12:49:11.747
2026-03-14 12:49:12.025 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=276.55
2026-03-14 12:49:12.029 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=281.41 | totalMs=281.41
2026-03-14 12:49:14.204 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=12:49:14.204
2026-03-14 12:49:14.214 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-14 12:49:14.215 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=10.85 | totalMs=10.85
2026-03-14 12:49:19.368 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:49:19.368
2026-03-14 12:49:19.383 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=15.37
2026-03-14 12:49:19.386 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=18.83 | totalMs=18.83
2026-03-14 12:49:19.855 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:49:19.855
2026-03-14 12:49:32.842 | step 1 | route=IT_Ticket | empId=59857 | query called at=12:49:32.842
2026-03-14 12:49:32.853 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-03-14 12:49:32.859 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-14 12:49:32.863 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 12:49:32.868 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-14 12:49:32.869 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-14 12:49:32.908 | step 2 | route=IT_Ticket | empId=59857 | query=VMS_Comp_login_proc | queryMs=38.38
2026-03-14 12:49:32.908 | step 3 | route=IT_Ticket | empId=59857 | apiMs=66.31 | totalMs=66.31
2026-03-14 12:49:32.909 | step 1 | route=IT_Ticket | empId=59857 | query called at=12:49:32.909
2026-03-14 12:49:32.910 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-14 12:49:32.912 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 12:49:32.913 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-14 12:49:32.913 | step 3 | route=IT_Ticket | empId=59857 | apiMs=4.82 | totalMs=4.82
2026-03-14 12:49:37.969 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:49:37.969
2026-03-14 12:49:37.988 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.1
2026-03-14 12:49:37.991 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=22.43 | totalMs=22.43
2026-03-14 12:49:38.605 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:49:38.605
2026-03-14 12:50:00.135 | step 1 | route=IT_Ticket | empId=34215 | query called at=12:50:00.135
2026-03-14 12:50:00.146 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-14 12:50:00.147 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-14 12:50:00.149 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-14 12:50:00.150 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-14 12:50:00.152 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-14 12:50:00.187 | step 2 | route=IT_Ticket | empId=34215 | query=VMS_Comp_login_proc | queryMs=34.9
2026-03-14 12:50:00.187 | step 3 | route=IT_Ticket | empId=34215 | apiMs=51.92 | totalMs=51.92
2026-03-14 12:50:00.188 | step 1 | route=IT_Ticket | empId=34215 | query called at=12:50:00.188
2026-03-14 12:50:00.189 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-14 12:50:00.190 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-14 12:50:00.192 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-14 12:50:00.192 | step 3 | route=IT_Ticket | empId=34215 | apiMs=4.46 | totalMs=4.46
2026-03-14 12:50:17.013 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34215 | query called at=12:50:17.013
2026-03-14 12:50:17.281 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=267.48
2026-03-14 12:50:17.281 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34215 | apiMs=268.53 | totalMs=268.53
2026-03-14 12:50:18.635 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34215 | query called at=12:50:18.635
2026-03-14 12:50:18.645 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-14 12:50:18.648 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34215 | apiMs=13.69 | totalMs=13.69
2026-03-14 12:50:45.060 | step 1 | route=IT_TicketPost | empId=34215 | query called at=12:50:45.060
2026-03-14 12:50:45.071 | step 2 | route=IT_TicketPost | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-03-14 12:50:45.075 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=15.41 | totalMs=15.41
2026-03-14 12:50:45.079 | step 1 | route=IT_TicketPost | empId=34215 | query called at=12:50:45.079
2026-03-14 12:50:45.163 | step 2 | route=IT_TicketPost | empId=34215 | query=IT_Ticket_Save_SPOC | queryMs=80.66
2026-03-14 12:50:45.186 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=106.87 | totalMs=106.87
2026-03-14 12:50:45.186 | step 1 | route=IT_TicketPost | empId=34215 | query called at=12:50:45.186
2026-03-14 12:50:45.188 | step 2 | route=IT_TicketPost | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-14 12:50:45.189 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=2.48 | totalMs=2.48
2026-03-14 12:50:45.189 | step 1 | route=IT_TicketPost | empId=34215 | query called at=12:50:45.189
2026-03-14 12:50:45.190 | step 2 | route=IT_TicketPost | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-14 12:50:45.191 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=1.80 | totalMs=1.80
2026-03-14 12:50:48.767 | step 1 | route=IT_Ticket | empId=34215 | query called at=12:50:48.767
2026-03-14 12:50:48.777 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-14 12:50:48.783 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-14 12:50:48.787 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 12:50:48.789 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-14 12:50:48.791 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-14 12:50:48.837 | step 2 | route=IT_Ticket | empId=34215 | query=VMS_Comp_login_proc | queryMs=46.2
2026-03-14 12:50:48.838 | step 3 | route=IT_Ticket | empId=34215 | apiMs=70.84 | totalMs=70.84
2026-03-14 12:50:48.838 | step 1 | route=IT_Ticket | empId=34215 | query called at=12:50:48.838
2026-03-14 12:50:48.840 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-14 12:50:48.841 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-14 12:50:48.843 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-14 12:50:48.843 | step 3 | route=IT_Ticket | empId=34215 | apiMs=4.75 | totalMs=4.75
2026-03-14 13:07:12.556 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=13:07:12.556
2026-03-14 13:07:12.595 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=39.25
2026-03-14 13:07:12.596 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=40.32 | totalMs=40.32
2026-03-14 13:07:13.068 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:07:13.068
2026-03-14 13:09:39.160 | step 1 | route=IT_Ticket_Report | empId=39370 | query called at=13:09:39.160
2026-03-14 13:09:39.443 | step 2 | route=IT_Ticket_Report | empId=39370 | query=kpi_it_ticket_report_page_proc | queryMs=281.85
2026-03-14 13:09:39.447 | step 3 | route=IT_Ticket_Report | empId=39370 | apiMs=286.46 | totalMs=286.46
2026-03-14 13:09:40.353 | step 4 | route=pageRenderd | empId=39370 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:09:40.353
2026-03-14 13:09:46.451 | step 1 | route=IT_Ticket | empId=39370 | query called at=13:09:46.451
2026-03-14 13:09:46.486 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=34.87
2026-03-14 13:09:46.491 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-14 13:09:46.496 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 13:09:46.501 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-03-14 13:09:46.524 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=23.13
2026-03-14 13:09:46.564 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=39.46
2026-03-14 13:09:46.564 | step 3 | route=IT_Ticket | empId=39370 | apiMs=113.56 | totalMs=113.56
2026-03-14 13:09:46.565 | step 1 | route=IT_Ticket | empId=39370 | query called at=13:09:46.565
2026-03-14 13:09:46.582 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=17.12
2026-03-14 13:09:46.583 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-14 13:09:46.585 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-14 13:09:46.585 | step 3 | route=IT_Ticket | empId=39370 | apiMs=20.43 | totalMs=20.43
2026-03-14 13:09:50.048 | step 1 | route=IT_Ticket_Report | empId=39370 | query called at=13:09:50.048
2026-03-14 13:09:50.219 | step 2 | route=IT_Ticket_Report | empId=39370 | query=kpi_it_ticket_report_page_proc | queryMs=167.5
2026-03-14 13:09:50.222 | step 3 | route=IT_Ticket_Report | empId=39370 | apiMs=174.15 | totalMs=174.15
2026-03-14 13:09:51.002 | step 4 | route=pageRenderd | empId=39370 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:09:51.002
2026-03-14 13:27:16.159 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:27:16.159
2026-03-14 13:27:16.194 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=33.85
2026-03-14 13:27:16.195 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-14 13:27:16.197 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 13:27:16.198 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 13:27:16.221 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=22.46
2026-03-14 13:27:16.257 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=36.06
2026-03-14 13:27:16.258 | step 3 | route=IT_Ticket | empId=50822 | apiMs=98.53 | totalMs=98.53
2026-03-14 13:27:16.258 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:27:16.258
2026-03-14 13:27:16.276 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=17.89
2026-03-14 13:27:16.278 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-14 13:27:16.279 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 13:27:16.279 | step 3 | route=IT_Ticket | empId=50822 | apiMs=21.29 | totalMs=21.29
2026-03-14 13:27:24.888 | step 1 | route=HW_TicketFun | empId= | query called at=13:27:24.888
2026-03-14 13:27:24.919 | step 2 | route=HW_TicketFun | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=30.5
2026-03-14 13:27:24.920 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=31.50 | totalMs=31.50
2026-03-14 13:27:44.617 | step 1 | route=HW_TicketPost | empId=50822 | query called at=13:27:44.617
2026-03-14 13:27:44.870 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=252.92
2026-03-14 13:27:44.874 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=257.10 | totalMs=257.10
2026-03-14 13:27:44.877 | step 1 | route=HW_TicketPost | empId=50822 | query called at=13:27:44.877
2026-03-14 13:27:44.882 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-14 13:27:44.883 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=5.53 | totalMs=5.53
2026-03-14 13:27:44.883 | step 1 | route=HW_TicketPost | empId=50822 | query called at=13:27:44.883
2026-03-14 13:27:44.885 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.72
2026-03-14 13:27:44.886 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=2.47 | totalMs=2.47
2026-03-14 13:27:44.886 | step 1 | route=HW_TicketPost | empId=50822 | query called at=13:27:44.886
2026-03-14 13:27:44.927 | step 2 | route=HW_TicketPost | empId=50822 | query=hw_ticket_save_proc_kpi | queryMs=40.98
2026-03-14 13:27:44.929 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=43.33 | totalMs=43.33
2026-03-14 13:27:45.151 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:27:45.151
2026-03-14 13:27:45.161 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-14 13:27:45.163 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-14 13:27:45.165 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-14 13:27:45.166 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-14 13:27:45.168 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-14 13:27:45.201 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=33.07
2026-03-14 13:27:45.201 | step 3 | route=IT_Ticket | empId=50822 | apiMs=50.23 | totalMs=50.23
2026-03-14 13:27:45.202 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:27:45.202
2026-03-14 13:27:45.203 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-14 13:27:45.205 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 13:27:45.206 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-14 13:27:45.206 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.55 | totalMs=4.55
2026-03-14 13:32:18.630 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=13:32:18.630
2026-03-14 13:32:18.986 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=355.05
2026-03-14 13:32:18.990 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=359.71 | totalMs=359.71
2026-03-14 13:32:20.566 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=13:32:20.566
2026-03-14 13:32:20.579 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=12.75
2026-03-14 13:32:20.579 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=13.68 | totalMs=13.68
2026-03-14 13:35:34.163 | step 1 | route=IT_Ticket | empId=64248 | query called at=13:35:34.163
2026-03-14 13:35:34.174 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=10.72
2026-03-14 13:35:34.176 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-14 13:35:34.178 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-14 13:35:34.180 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-14 13:35:34.181 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=1.51
2026-03-14 13:35:34.217 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=35.3
2026-03-14 13:35:34.218 | step 3 | route=IT_Ticket | empId=64248 | apiMs=54.43 | totalMs=54.43
2026-03-14 13:35:34.218 | step 1 | route=IT_Ticket | empId=64248 | query called at=13:35:34.218
2026-03-14 13:35:34.220 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-14 13:35:34.221 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-14 13:35:34.223 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-14 13:35:34.223 | step 3 | route=IT_Ticket | empId=64248 | apiMs=5.14 | totalMs=5.14
2026-03-14 13:35:40.250 | step 1 | route=Ticket_Entry_SPOC_Module | empId=64248 | query called at=13:35:40.250
2026-03-14 13:35:40.482 | step 2 | route=Ticket_Entry_SPOC_Module | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=230.64
2026-03-14 13:35:40.485 | step 3 | route=Ticket_Entry_SPOC_Module | empId=64248 | apiMs=234.81 | totalMs=234.81
2026-03-14 13:35:41.872 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query called at=13:35:41.872
2026-03-14 13:35:41.883 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-03-14 13:35:41.887 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64248 | apiMs=14.82 | totalMs=14.82
2026-03-14 13:36:22.297 | step 1 | route=IT_TicketPost | empId=64248 | query called at=13:36:22.297
2026-03-14 13:36:22.318 | step 2 | route=IT_TicketPost | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=20.24
2026-03-14 13:36:22.322 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=24.76 | totalMs=24.76
2026-03-14 13:36:22.325 | step 1 | route=IT_TicketPost | empId=64248 | query called at=13:36:22.325
2026-03-14 13:36:22.480 | step 2 | route=IT_TicketPost | empId=64248 | query=IT_Ticket_Save_SPOC | queryMs=149.76
2026-03-14 13:36:22.510 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=184.88 | totalMs=184.88
2026-03-14 13:36:22.510 | step 1 | route=IT_TicketPost | empId=64248 | query called at=13:36:22.510
2026-03-14 13:36:22.534 | step 2 | route=IT_TicketPost | empId=64248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.5
2026-03-14 13:36:22.535 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=24.21 | totalMs=24.21
2026-03-14 13:36:22.535 | step 1 | route=IT_TicketPost | empId=64248 | query called at=13:36:22.535
2026-03-14 13:36:22.557 | step 2 | route=IT_TicketPost | empId=64248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.52
2026-03-14 13:36:22.557 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=22.30 | totalMs=22.30
2026-03-14 13:36:25.164 | step 1 | route=IT_Ticket | empId=64248 | query called at=13:36:25.164
2026-03-14 13:36:25.174 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-14 13:36:25.179 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-14 13:36:25.183 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-14 13:36:25.184 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-14 13:36:25.186 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-14 13:36:25.221 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=34.65
2026-03-14 13:36:25.221 | step 3 | route=IT_Ticket | empId=64248 | apiMs=56.64 | totalMs=56.64
2026-03-14 13:36:25.221 | step 1 | route=IT_Ticket | empId=64248 | query called at=13:36:25.221
2026-03-14 13:36:25.223 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-14 13:36:25.224 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-14 13:36:25.225 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-14 13:36:25.226 | step 3 | route=IT_Ticket | empId=64248 | apiMs=4.15 | totalMs=4.15
2026-03-14 13:40:22.835 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=13:40:22.835
2026-03-14 13:40:22.906 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=70.76
2026-03-14 13:40:22.907 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=71.83 | totalMs=71.83
2026-03-14 13:40:23.393 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:40:23.393
2026-03-14 13:40:26.557 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=13:40:26.557
2026-03-14 13:40:26.577 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=19.67
2026-03-14 13:40:26.581 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=23.60 | totalMs=23.60
2026-03-14 13:40:27.028 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:40:27.028
2026-03-14 13:40:31.599 | step 1 | route=IT_Ticket | empId=18452 | query called at=13:40:31.599
2026-03-14 13:40:31.610 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-14 13:40:31.615 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-14 13:40:31.619 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-14 13:40:31.623 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-14 13:40:31.624 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-14 13:40:31.643 | step 2 | route=IT_Ticket | empId=18452 | query=VMS_Comp_login_proc | queryMs=17.8
2026-03-14 13:40:31.643 | step 3 | route=IT_Ticket | empId=18452 | apiMs=43.42 | totalMs=43.42
2026-03-14 13:40:31.643 | step 1 | route=IT_Ticket | empId=18452 | query called at=13:40:31.643
2026-03-14 13:40:31.645 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 13:40:31.646 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-14 13:40:31.647 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-14 13:40:31.647 | step 3 | route=IT_Ticket | empId=18452 | apiMs=3.64 | totalMs=3.64
2026-03-14 13:46:09.286 | step 5 | route=dashboard | empId=GGA0956 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-14 14:32:16.288 | step 1 | route=IT_Ticket | empId=4446 | query called at=14:32:16.288
2026-03-14 14:32:16.357 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=68.58
2026-03-14 14:32:16.362 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-14 14:32:16.366 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-14 14:32:16.372 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.97
2026-03-14 14:32:16.425 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=53.18
2026-03-14 14:32:16.463 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=37.33
2026-03-14 14:32:16.463 | step 3 | route=IT_Ticket | empId=4446 | apiMs=175.49 | totalMs=175.49
2026-03-14 14:32:16.464 | step 1 | route=IT_Ticket | empId=4446 | query called at=14:32:16.464
2026-03-14 14:32:16.481 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=16.55
2026-03-14 14:32:16.482 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-14 14:32:16.483 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-14 14:32:16.483 | step 3 | route=IT_Ticket | empId=4446 | apiMs=19.74 | totalMs=19.74
2026-03-14 14:32:29.372 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=14:32:29.372
2026-03-14 14:32:29.508 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=136.13
2026-03-14 14:32:29.512 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=140.38 | totalMs=140.38
2026-03-14 14:32:32.379 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=14:32:32.379
2026-03-14 14:32:32.391 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-03-14 14:32:32.396 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=16.89 | totalMs=16.89
2026-03-14 14:33:23.382 | step 1 | route=IT_TicketPost | empId=4446 | query called at=14:33:23.382
2026-03-14 14:33:23.393 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-03-14 14:33:23.397 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=15.12 | totalMs=15.12
2026-03-14 14:33:23.400 | step 1 | route=IT_TicketPost | empId=4446 | query called at=14:33:23.400
2026-03-14 14:33:23.449 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=45.19
2026-03-14 14:33:23.451 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=50.76 | totalMs=50.76
2026-03-14 14:33:23.451 | step 1 | route=IT_TicketPost | empId=4446 | query called at=14:33:23.451
2026-03-14 14:33:23.481 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.89
2026-03-14 14:33:23.481 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=29.71 | totalMs=29.71
2026-03-14 14:33:23.481 | step 1 | route=IT_TicketPost | empId=4446 | query called at=14:33:23.481
2026-03-14 14:33:23.483 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-14 14:33:23.483 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=1.75 | totalMs=1.75
2026-03-14 14:33:25.396 | step 1 | route=IT_Ticket | empId=4446 | query called at=14:33:25.396
2026-03-14 14:33:25.406 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-14 14:33:25.411 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-14 14:33:25.415 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-14 14:33:25.420 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 14:33:25.421 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-14 14:33:25.456 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=34.4
2026-03-14 14:33:25.456 | step 3 | route=IT_Ticket | empId=4446 | apiMs=60.23 | totalMs=60.23
2026-03-14 14:33:25.457 | step 1 | route=IT_Ticket | empId=4446 | query called at=14:33:25.457
2026-03-14 14:33:25.458 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-14 14:33:25.460 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-14 14:33:25.461 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-14 14:33:25.461 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.58 | totalMs=4.58
2026-03-14 14:38:22.230 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:38:22.230
2026-03-14 14:38:22.293 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=61.99
2026-03-14 14:38:22.293 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=63.01 | totalMs=63.01
2026-03-14 14:38:22.664 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:38:22.664
2026-03-14 14:38:26.043 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:38:26.043
2026-03-14 14:38:26.059 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=14.92
2026-03-14 14:38:26.062 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=18.37 | totalMs=18.37
2026-03-14 14:38:26.400 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:38:26.400
2026-03-14 14:39:00.501 | step 1 | route=IT_Ticket | empId=21248 | query called at=14:39:00.501
2026-03-14 14:39:00.535 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=33.39
2026-03-14 14:39:00.537 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-14 14:39:00.538 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 14:39:00.540 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-14 14:39:00.562 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=21.76
2026-03-14 14:39:00.603 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=40.27
2026-03-14 14:39:00.603 | step 3 | route=IT_Ticket | empId=21248 | apiMs=101.79 | totalMs=101.79
2026-03-14 14:39:00.603 | step 1 | route=IT_Ticket | empId=21248 | query called at=14:39:00.603
2026-03-14 14:39:00.621 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=17.68
2026-03-14 14:39:00.623 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-14 14:39:00.624 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-14 14:39:00.624 | step 3 | route=IT_Ticket | empId=21248 | apiMs=20.99 | totalMs=20.99
2026-03-14 14:39:08.597 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=14:39:08.597
2026-03-14 14:39:08.903 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=305.12
2026-03-14 14:39:08.907 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=309.38 | totalMs=309.38
2026-03-14 14:39:10.470 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=14:39:10.470
2026-03-14 14:39:10.482 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-03-14 14:39:10.486 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=16.09 | totalMs=16.09
2026-03-14 14:39:41.268 | step 1 | route=IT_TicketPost | empId=21248 | query called at=14:39:41.268
2026-03-14 14:39:41.283 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=14.26
2026-03-14 14:39:41.287 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=19.12 | totalMs=19.12
2026-03-14 14:39:41.291 | step 1 | route=IT_TicketPost | empId=21248 | query called at=14:39:41.291
2026-03-14 14:39:41.354 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=58.58
2026-03-14 14:39:41.357 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=65.66 | totalMs=65.66
2026-03-14 14:39:41.357 | step 1 | route=IT_TicketPost | empId=21248 | query called at=14:39:41.357
2026-03-14 14:39:41.373 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.47
2026-03-14 14:39:41.374 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=16.24 | totalMs=16.24
2026-03-14 14:39:47.023 | step 1 | route=IT_Ticket | empId=21248 | query called at=14:39:47.023
2026-03-14 14:39:47.034 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-14 14:39:47.039 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-14 14:39:47.044 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 14:39:47.045 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-14 14:39:47.047 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-14 14:39:47.086 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=39.36
2026-03-14 14:39:47.087 | step 3 | route=IT_Ticket | empId=21248 | apiMs=63.76 | totalMs=63.76
2026-03-14 14:39:47.087 | step 1 | route=IT_Ticket | empId=21248 | query called at=14:39:47.087
2026-03-14 14:39:47.089 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-14 14:39:47.090 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 14:39:47.092 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 14:39:47.092 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.74 | totalMs=4.74
2026-03-14 14:40:18.015 | step 1 | route=IT_Ticket | empId=67002 | query called at=14:40:18.015
2026-03-14 14:40:18.089 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=73.31
2026-03-14 14:40:18.094 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-14 14:40:18.098 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-14 14:40:18.103 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-14 14:40:18.104 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-14 14:40:18.125 | step 2 | route=IT_Ticket | empId=67002 | query=VMS_Comp_login_proc | queryMs=21.21
2026-03-14 14:40:18.126 | step 3 | route=IT_Ticket | empId=67002 | apiMs=110.98 | totalMs=110.98
2026-03-14 14:40:18.126 | step 1 | route=IT_Ticket | empId=67002 | query called at=14:40:18.126
2026-03-14 14:40:18.128 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-14 14:40:18.129 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-14 14:40:18.130 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-14 14:40:18.131 | step 3 | route=IT_Ticket | empId=67002 | apiMs=4.71 | totalMs=4.71
2026-03-14 14:40:22.805 | step 1 | route=DesignTicketReport | empId=67002 | query called at=14:40:22.805
2026-03-14 14:40:22.894 | step 2 | route=DesignTicketReport | empId=67002 | query=DesignTicket_Report_proc | queryMs=88.29
2026-03-14 14:40:22.894 | step 3 | route=DesignTicketReport | empId=67002 | apiMs=89.21 | totalMs=89.21
2026-03-14 14:40:23.196 | step 4 | route=pageRenderd | empId=67002 | Page=DESIGNER TICKET REPORT | page fully loaded at : 14:40:23.196
2026-03-14 14:40:23.838 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:40:23.838
2026-03-14 14:40:23.850 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=12.43
2026-03-14 14:40:23.853 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=15.93 | totalMs=15.93
2026-03-14 14:40:24.190 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:40:24.190
2026-03-14 14:40:56.190 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:40:56.190
2026-03-14 14:40:56.206 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=16.44
2026-03-14 14:40:56.207 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=17.28 | totalMs=17.28
2026-03-14 14:40:56.545 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:40:56.545
2026-03-14 14:41:39.175 | step 1 | route=IT_Ticket | empId=67002 | query called at=14:41:39.175
2026-03-14 14:41:39.185 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-14 14:41:39.192 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-14 14:41:39.197 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 14:41:39.201 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 14:41:39.203 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-14 14:41:39.240 | step 2 | route=IT_Ticket | empId=67002 | query=VMS_Comp_login_proc | queryMs=36.48
2026-03-14 14:41:39.240 | step 3 | route=IT_Ticket | empId=67002 | apiMs=65.57 | totalMs=65.57
2026-03-14 14:41:39.241 | step 1 | route=IT_Ticket | empId=67002 | query called at=14:41:39.241
2026-03-14 14:41:39.242 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-14 14:41:39.244 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-14 14:41:39.245 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-14 14:41:39.246 | step 3 | route=IT_Ticket | empId=67002 | apiMs=4.78 | totalMs=4.78
2026-03-14 14:41:53.296 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:41:53.296
2026-03-14 14:41:53.313 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=16.99
2026-03-14 14:41:53.318 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=21.83 | totalMs=21.83
2026-03-14 14:41:53.656 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:41:53.656
2026-03-14 14:42:19.344 | step 1 | route=IT_Ticket | empId=67002 | query called at=14:42:19.344
2026-03-14 14:42:19.354 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-03-14 14:42:19.360 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-14 14:42:19.364 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 14:42:19.368 | step 2 | route=IT_Ticket | empId=67002 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-14 14:42:19.370 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-14 14:42:19.407 | step 2 | route=IT_Ticket | empId=67002 | query=VMS_Comp_login_proc | queryMs=36.7
2026-03-14 14:42:19.407 | step 3 | route=IT_Ticket | empId=67002 | apiMs=62.79 | totalMs=62.79
2026-03-14 14:42:19.408 | step 1 | route=IT_Ticket | empId=67002 | query called at=14:42:19.408
2026-03-14 14:42:19.409 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-14 14:42:19.410 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-14 14:42:19.412 | step 2 | route=IT_Ticket | empId=67002 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-14 14:42:19.412 | step 3 | route=IT_Ticket | empId=67002 | apiMs=4.25 | totalMs=4.25
2026-03-14 14:42:22.171 | step 1 | route=IT_Ticket_Report | empId=67002 | query called at=14:42:22.171
2026-03-14 14:42:22.289 | step 2 | route=IT_Ticket_Report | empId=67002 | query=kpi_it_ticket_report_page_proc | queryMs=117.19
2026-03-14 14:42:22.293 | step 3 | route=IT_Ticket_Report | empId=67002 | apiMs=121.61 | totalMs=121.61
2026-03-14 14:42:22.639 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:42:22.639
2026-03-14 14:42:25.271 | step 1 | route=HW_Ticket_Report | empId=67002 | query called at=14:42:25.271
2026-03-14 14:42:25.308 | step 2 | route=HW_Ticket_Report | empId=67002 | query=hw_ticket_report_kpi_proc | queryMs=36.39
2026-03-14 14:42:25.312 | step 3 | route=HW_Ticket_Report | empId=67002 | apiMs=40.55 | totalMs=40.55
2026-03-14 14:42:25.651 | step 4 | route=pageRenderd | empId=67002 | Page=HW TICKET REPORT | page fully loaded at : 14:42:25.651
2026-03-14 14:43:18.762 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:43:18.762
2026-03-14 14:43:18.778 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.3
2026-03-14 14:43:18.781 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=19.38 | totalMs=19.38
2026-03-14 14:43:19.118 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:43:19.118
2026-03-14 14:55:45.348 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:55:45.348
2026-03-14 14:55:45.414 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=65.23
2026-03-14 14:55:45.423 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-14 14:55:45.431 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-03-14 14:55:45.440 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-03-14 14:55:45.490 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=49.44
2026-03-14 14:55:45.566 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=76.15
2026-03-14 14:55:45.566 | step 3 | route=IT_Ticket | empId=35970 | apiMs=218.09 | totalMs=218.09
2026-03-14 14:55:45.567 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:55:45.567
2026-03-14 14:55:45.607 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=40.13
2026-03-14 14:55:45.616 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=8.34
2026-03-14 14:55:45.625 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-03-14 14:55:45.625 | step 3 | route=IT_Ticket | empId=35970 | apiMs=58.18 | totalMs=58.18
2026-03-14 14:56:09.194 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=14:56:09.194
2026-03-14 14:56:09.618 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=423.68
2026-03-14 14:56:09.622 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=427.71 | totalMs=427.71
2026-03-14 14:56:11.187 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=14:56:11.187
2026-03-14 14:56:11.199 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-03-14 14:56:11.202 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=14.83 | totalMs=14.83
2026-03-14 14:59:11.902 | step 1 | route=IT_TicketPost | empId=35970 | query called at=14:59:11.902
2026-03-14 14:59:11.913 | step 2 | route=IT_TicketPost | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-03-14 14:59:11.913 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=11.46 | totalMs=11.46
2026-03-14 14:59:11.914 | step 1 | route=IT_TicketPost | empId=35970 | query called at=14:59:11.914
2026-03-14 14:59:11.926 | step 2 | route=IT_TicketPost | empId=35970 | query=IT_Ticket_Save_SPOC | queryMs=11.53
2026-03-14 14:59:11.929 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=14.97 | totalMs=14.97
2026-03-14 14:59:11.929 | step 1 | route=IT_TicketPost | empId=35970 | query called at=14:59:11.929
2026-03-14 14:59:11.931 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-14 14:59:11.931 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=2.25 | totalMs=2.25
2026-03-14 14:59:12.154 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:59:12.154
2026-03-14 14:59:12.164 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-14 14:59:12.166 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-14 14:59:12.167 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-14 14:59:12.168 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-14 14:59:12.191 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=22.47
2026-03-14 14:59:12.227 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=35.87
2026-03-14 14:59:12.228 | step 3 | route=IT_Ticket | empId=35970 | apiMs=73.81 | totalMs=73.81
2026-03-14 14:59:12.228 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:59:12.228
2026-03-14 14:59:12.230 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-14 14:59:12.231 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-14 14:59:12.232 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-14 14:59:12.233 | step 3 | route=IT_Ticket | empId=35970 | apiMs=4.51 | totalMs=4.51
2026-03-14 15:00:47.904 | step 1 | route=IT_Ticket_Report | empId=28379 | query called at=15:00:47.904
2026-03-14 15:00:48.149 | step 2 | route=IT_Ticket_Report | empId=28379 | query=kpi_it_ticket_report_page_proc | queryMs=244.7
2026-03-14 15:00:48.153 | step 3 | route=IT_Ticket_Report | empId=28379 | apiMs=249.06 | totalMs=249.06
2026-03-14 15:00:48.892 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:00:48.892
2026-03-14 15:00:53.106 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=15:00:53.106
2026-03-14 15:00:53.197 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=90.28
2026-03-14 15:00:53.200 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=94.27 | totalMs=94.27
2026-03-14 15:00:53.939 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:00:53.939
2026-03-14 15:01:05.556 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=15:01:05.556
2026-03-14 15:01:05.723 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=IT_Ticket_Update_SPOC | queryMs=166.63
2026-03-14 15:01:05.733 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=176.36 | totalMs=176.36
2026-03-14 15:01:05.733 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=15:01:05.733
2026-03-14 15:01:05.735 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-14 15:01:05.758 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.41
2026-03-14 15:01:05.774 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.25
2026-03-14 15:01:05.775 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=41.53 | totalMs=41.53
2026-03-14 15:01:06.001 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=15:01:06.001
2026-03-14 15:01:06.022 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=20.04
2026-03-14 15:01:06.022 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=20.88 | totalMs=20.88
2026-03-14 15:01:06.376 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:01:06.376
2026-03-14 15:21:35.123 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=15:21:35.123
2026-03-14 15:21:35.166 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=42.39
2026-03-14 15:21:35.166 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=43.33 | totalMs=43.33
2026-03-14 15:21:35.540 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:21:35.540
2026-03-14 15:22:03.095 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=15:22:03.095
2026-03-14 15:22:03.175 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=79.13
2026-03-14 15:22:03.177 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=81.56 | totalMs=81.56
2026-03-14 15:22:03.177 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=15:22:03.177
2026-03-14 15:22:03.179 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.09
2026-03-14 15:22:03.181 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-14 15:22:03.182 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-14 15:22:03.182 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=5.54 | totalMs=5.54
2026-03-14 15:22:19.646 | step 5 | route=SPOC_Entry_Save | empId=59857 | action=IT Ticket Approve Save - ERROR | error => Unable to connect with STARTTLS: stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:
error:0A000086:SSL routines::certificate verify failed
2026-03-14 15:22:19.903 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=15:22:19.903
2026-03-14 15:22:19.939 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=32.25
2026-03-14 15:22:19.942 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=39.10 | totalMs=39.10
2026-03-14 15:22:20.299 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:22:20.299
2026-03-14 15:34:03.004 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:34:03.004
2026-03-14 15:34:03.028 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=23.57
2026-03-14 15:34:03.030 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 15:34:03.031 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-14 15:34:03.032 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 15:34:03.046 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=13.5
2026-03-14 15:34:03.068 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=21.51
2026-03-14 15:34:03.069 | step 3 | route=IT_Ticket | empId=27862 | apiMs=64.08 | totalMs=64.08
2026-03-14 15:34:03.069 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:34:03.069
2026-03-14 15:34:03.079 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=10.1
2026-03-14 15:34:03.081 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-14 15:34:03.082 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-14 15:34:03.082 | step 3 | route=IT_Ticket | empId=27862 | apiMs=13.04 | totalMs=13.04
2026-03-14 15:34:05.709 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:34:05.709
2026-03-14 15:34:05.719 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-14 15:34:05.721 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-14 15:34:05.722 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-14 15:34:05.724 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-14 15:34:05.725 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-14 15:34:05.759 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=33.35
2026-03-14 15:34:05.759 | step 3 | route=IT_Ticket | empId=57006 | apiMs=50.10 | totalMs=50.10
2026-03-14 15:34:05.759 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:34:05.759
2026-03-14 15:34:05.761 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-14 15:34:05.762 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-14 15:34:05.763 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-14 15:34:05.763 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.08 | totalMs=4.08
2026-03-14 15:34:08.432 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=15:34:08.432
2026-03-14 15:34:08.620 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=188.02
2026-03-14 15:34:08.624 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=192.26 | totalMs=192.26
2026-03-14 15:34:10.952 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=15:34:10.952
2026-03-14 15:34:10.969 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=12.93
2026-03-14 15:34:10.973 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=20.88 | totalMs=20.88
2026-03-14 15:34:11.727 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=15:34:11.727
2026-03-14 15:34:12.205 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=477.9
2026-03-14 15:34:12.206 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=478.81 | totalMs=478.81
2026-03-14 15:34:13.237 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=15:34:13.237
2026-03-14 15:34:13.249 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-03-14 15:34:13.253 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=15.85 | totalMs=15.85
2026-03-14 15:34:13.464 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=15:34:13.464
2026-03-14 15:34:13.475 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-14 15:34:13.475 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=11.60 | totalMs=11.60
2026-03-14 15:34:38.273 | step 1 | route=IT_TicketPost | empId=27862 | query called at=15:34:38.273
2026-03-14 15:34:38.285 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-03-14 15:34:38.285 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=11.72 | totalMs=11.72
2026-03-14 15:34:38.285 | step 1 | route=IT_TicketPost | empId=27862 | query called at=15:34:38.285
2026-03-14 15:34:38.306 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=20.17
2026-03-14 15:34:38.308 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=22.61 | totalMs=22.61
2026-03-14 15:34:38.308 | step 1 | route=IT_TicketPost | empId=27862 | query called at=15:34:38.308
2026-03-14 15:34:38.310 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-14 15:34:38.311 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=2.45 | totalMs=2.45
2026-03-14 15:34:38.311 | step 1 | route=IT_TicketPost | empId=27862 | query called at=15:34:38.311
2026-03-14 15:34:38.313 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-14 15:34:38.313 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.65 | totalMs=1.65
2026-03-14 15:34:40.569 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:34:40.569
2026-03-14 15:34:40.580 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-14 15:34:40.585 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-14 15:34:40.589 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-14 15:34:40.591 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-14 15:34:40.592 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-14 15:34:40.626 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=33.51
2026-03-14 15:34:40.627 | step 3 | route=IT_Ticket | empId=27862 | apiMs=57.22 | totalMs=57.22
2026-03-14 15:34:40.627 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:34:40.627
2026-03-14 15:34:40.629 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-14 15:34:40.630 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-14 15:34:40.632 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-14 15:34:40.632 | step 3 | route=IT_Ticket | empId=27862 | apiMs=4.92 | totalMs=4.92
2026-03-14 15:34:56.728 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:34:56.728
2026-03-14 15:34:56.738 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-14 15:34:56.742 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=13.89 | totalMs=13.89
2026-03-14 15:34:56.745 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:34:56.745
2026-03-14 15:34:56.808 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=59.68
2026-03-14 15:34:56.825 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=80.18 | totalMs=80.18
2026-03-14 15:34:56.826 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:34:56.826
2026-03-14 15:34:56.828 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-14 15:34:56.828 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.45 | totalMs=2.45
2026-03-14 15:34:58.436 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:34:58.436
2026-03-14 15:34:58.446 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-14 15:34:58.451 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-14 15:34:58.455 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 15:34:58.457 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 15:34:58.458 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-14 15:34:58.491 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=32.92
2026-03-14 15:34:58.492 | step 3 | route=IT_Ticket | empId=57006 | apiMs=55.96 | totalMs=55.96
2026-03-14 15:34:58.492 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:34:58.492
2026-03-14 15:34:58.493 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-14 15:34:58.495 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 15:34:58.496 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-14 15:34:58.496 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.36 | totalMs=4.36
2026-03-14 15:46:08.946 | step 1 | route=IT_Ticket | empId=18441 | query called at=15:46:08.946
2026-03-14 15:46:08.980 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=33.55
2026-03-14 15:46:08.982 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-14 15:46:08.984 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-14 15:46:08.985 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 15:46:09.008 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=21.91
2026-03-14 15:46:09.046 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=37.67
2026-03-14 15:46:09.046 | step 3 | route=IT_Ticket | empId=18441 | apiMs=99.94 | totalMs=99.94
2026-03-14 15:46:09.046 | step 1 | route=IT_Ticket | empId=18441 | query called at=15:46:09.046
2026-03-14 15:46:09.064 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=17.28
2026-03-14 15:46:09.065 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-14 15:46:09.067 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-14 15:46:09.067 | step 3 | route=IT_Ticket | empId=18441 | apiMs=20.57 | totalMs=20.57
2026-03-14 15:46:24.764 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=15:46:24.764
2026-03-14 15:46:25.069 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=304.14
2026-03-14 15:46:25.073 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=308.45 | totalMs=308.45
2026-03-14 15:46:26.790 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=15:46:26.790
2026-03-14 15:46:26.826 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=35.3
2026-03-14 15:46:26.829 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=39.32 | totalMs=39.32
2026-03-14 15:47:09.821 | step 1 | route=IT_TicketPost | empId=18441 | query called at=15:47:09.821
2026-03-14 15:47:09.832 | step 2 | route=IT_TicketPost | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-03-14 15:47:09.836 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=14.50 | totalMs=14.50
2026-03-14 15:47:09.839 | step 1 | route=IT_TicketPost | empId=18441 | query called at=15:47:09.839
2026-03-14 15:47:09.862 | step 2 | route=IT_TicketPost | empId=18441 | query=IT_Ticket_Save_SPOC | queryMs=20.34
2026-03-14 15:47:09.864 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=25.26 | totalMs=25.26
2026-03-14 15:47:09.864 | step 1 | route=IT_TicketPost | empId=18441 | query called at=15:47:09.864
2026-03-14 15:47:09.866 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-14 15:47:09.867 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=2.41 | totalMs=2.41
2026-03-14 15:47:09.867 | step 1 | route=IT_TicketPost | empId=18441 | query called at=15:47:09.867
2026-03-14 15:47:09.869 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-14 15:47:09.869 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=1.64 | totalMs=1.64
2026-03-14 15:47:11.600 | step 1 | route=IT_Ticket | empId=18441 | query called at=15:47:11.600
2026-03-14 15:47:11.610 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-14 15:47:11.614 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-14 15:47:11.618 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-14 15:47:11.620 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 15:47:11.621 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-14 15:47:11.660 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=37.84
2026-03-14 15:47:11.660 | step 3 | route=IT_Ticket | empId=18441 | apiMs=60.24 | totalMs=60.24
2026-03-14 15:47:11.660 | step 1 | route=IT_Ticket | empId=18441 | query called at=15:47:11.660
2026-03-14 15:47:11.662 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-14 15:47:11.664 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-14 15:47:11.665 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-14 15:47:11.665 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.98 | totalMs=4.98
2026-03-14 15:47:59.108 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:47:59.108
2026-03-14 15:47:59.119 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-14 15:47:59.125 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-14 15:47:59.129 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-14 15:47:59.134 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-14 15:47:59.135 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-14 15:47:59.172 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=36.77
2026-03-14 15:47:59.173 | step 3 | route=IT_Ticket | empId=46020 | apiMs=64.81 | totalMs=64.81
2026-03-14 15:47:59.173 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:47:59.173
2026-03-14 15:47:59.175 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-14 15:47:59.176 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-14 15:47:59.177 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-14 15:47:59.178 | step 3 | route=IT_Ticket | empId=46020 | apiMs=4.55 | totalMs=4.55
2026-03-14 15:48:09.654 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46020 | query called at=15:48:09.654
2026-03-14 15:48:09.790 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=135.88
2026-03-14 15:48:09.793 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46020 | apiMs=139.62 | totalMs=139.62
2026-03-14 15:48:13.391 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46020 | query called at=15:48:13.391
2026-03-14 15:48:13.401 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-14 15:48:13.405 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46020 | apiMs=13.59 | totalMs=13.59
2026-03-14 15:48:21.991 | step 1 | route=IT_Ticket_Report | empId=46020 | query called at=15:48:21.991
2026-03-14 15:48:22.136 | step 2 | route=IT_Ticket_Report | empId=46020 | query=kpi_it_ticket_report_page_proc | queryMs=144.81
2026-03-14 15:48:22.140 | step 3 | route=IT_Ticket_Report | empId=46020 | apiMs=148.97 | totalMs=148.97
2026-03-14 15:48:22.508 | step 4 | route=pageRenderd | empId=46020 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:48:22.508
2026-03-14 15:48:49.382 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:48:49.382
2026-03-14 15:48:49.393 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-14 15:48:49.399 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-14 15:48:49.403 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-14 15:48:49.407 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 15:48:49.409 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-14 15:48:49.443 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=33.32
2026-03-14 15:48:49.443 | step 3 | route=IT_Ticket | empId=46020 | apiMs=60.67 | totalMs=60.67
2026-03-14 15:48:49.443 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:48:49.443
2026-03-14 15:48:49.445 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-14 15:48:49.446 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-14 15:48:49.448 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-14 15:48:49.448 | step 3 | route=IT_Ticket | empId=46020 | apiMs=4.51 | totalMs=4.51
2026-03-14 15:50:40.932 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46020 | query called at=15:50:40.932
2026-03-14 15:50:41.005 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=73.02
2026-03-14 15:50:41.009 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46020 | apiMs=76.80 | totalMs=76.80
2026-03-14 15:50:47.425 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46020 | query called at=15:50:47.425
2026-03-14 15:50:47.436 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-14 15:50:47.436 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46020 | apiMs=10.79 | totalMs=10.79
2026-03-14 15:51:33.559 | step 1 | route=IT_TicketPost | empId=46020 | query called at=15:51:33.559
2026-03-14 15:51:33.569 | step 2 | route=IT_TicketPost | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-14 15:51:33.569 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=10.22 | totalMs=10.22
2026-03-14 15:51:33.570 | step 1 | route=IT_TicketPost | empId=46020 | query called at=15:51:33.570
2026-03-14 15:51:33.680 | step 2 | route=IT_TicketPost | empId=46020 | query=IT_Ticket_Save_SPOC | queryMs=109.55
2026-03-14 15:51:33.686 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=116.47 | totalMs=116.47
2026-03-14 15:51:33.686 | step 1 | route=IT_TicketPost | empId=46020 | query called at=15:51:33.686
2026-03-14 15:51:33.688 | step 2 | route=IT_TicketPost | empId=46020 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-14 15:51:33.689 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=2.06 | totalMs=2.06
2026-03-14 15:51:33.689 | step 1 | route=IT_TicketPost | empId=46020 | query called at=15:51:33.689
2026-03-14 15:51:33.690 | step 2 | route=IT_TicketPost | empId=46020 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-14 15:51:33.690 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=1.37 | totalMs=1.37
2026-03-14 15:51:33.911 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:51:33.911
2026-03-14 15:51:33.920 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=8.95
2026-03-14 15:51:33.922 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-14 15:51:33.923 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-14 15:51:33.924 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-14 15:51:33.925 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-03-14 15:51:33.943 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=17.35
2026-03-14 15:51:33.943 | step 3 | route=IT_Ticket | empId=46020 | apiMs=32.47 | totalMs=32.47
2026-03-14 15:51:33.944 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:51:33.944
2026-03-14 15:51:33.945 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-14 15:51:33.946 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-14 15:51:33.947 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-14 15:51:33.947 | step 3 | route=IT_Ticket | empId=46020 | apiMs=3.57 | totalMs=3.57
2026-03-14 15:59:53.864 | step 1 | route=IT_Ticket_Report | empId=49330 | query called at=15:59:53.864
2026-03-14 15:59:54.070 | step 2 | route=IT_Ticket_Report | empId=49330 | query=kpi_it_ticket_report_page_proc | queryMs=204.79
2026-03-14 15:59:54.070 | step 3 | route=IT_Ticket_Report | empId=49330 | apiMs=205.84 | totalMs=205.84
2026-03-14 15:59:54.542 | step 4 | route=pageRenderd | empId=49330 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:59:54.542
2026-03-14 15:59:55.824 | step 1 | route=IT_Ticket | empId=49330 | query called at=15:59:55.824
2026-03-14 15:59:55.854 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=29.83
2026-03-14 15:59:55.860 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-14 15:59:55.865 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-14 15:59:55.869 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-14 15:59:55.888 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=18.4
2026-03-14 15:59:55.921 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=32.74
2026-03-14 15:59:55.921 | step 3 | route=IT_Ticket | empId=49330 | apiMs=97.33 | totalMs=97.33
2026-03-14 15:59:55.922 | step 1 | route=IT_Ticket | empId=49330 | query called at=15:59:55.922
2026-03-14 15:59:55.936 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=14.19
2026-03-14 15:59:55.938 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-14 15:59:55.939 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-14 15:59:55.939 | step 3 | route=IT_Ticket | empId=49330 | apiMs=17.51 | totalMs=17.51
2026-03-14 16:00:20.767 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49330 | query called at=16:00:20.767
2026-03-14 16:00:20.863 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=95.84
2026-03-14 16:00:20.863 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49330 | apiMs=96.82 | totalMs=96.82
2026-03-14 16:00:27.273 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query called at=16:00:27.273
2026-03-14 16:00:27.289 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=15.22
2026-03-14 16:00:27.289 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49330 | apiMs=16.27 | totalMs=16.27
2026-03-14 16:05:11.602 | step 1 | route=IT_TicketPost | empId=49330 | query called at=16:05:11.602
2026-03-14 16:05:11.625 | step 2 | route=IT_TicketPost | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=22.41
2026-03-14 16:05:11.629 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=26.99 | totalMs=26.99
2026-03-14 16:05:11.632 | step 1 | route=IT_TicketPost | empId=49330 | query called at=16:05:11.632
2026-03-14 16:05:11.649 | step 2 | route=IT_TicketPost | empId=49330 | query=IT_Ticket_Save_SPOC | queryMs=13.88
2026-03-14 16:05:11.651 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=18.48 | totalMs=18.48
2026-03-14 16:05:11.651 | step 1 | route=IT_TicketPost | empId=49330 | query called at=16:05:11.651
2026-03-14 16:05:11.653 | step 2 | route=IT_TicketPost | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-14 16:05:11.654 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=2.60 | totalMs=2.60
2026-03-14 16:05:11.654 | step 1 | route=IT_TicketPost | empId=49330 | query called at=16:05:11.654
2026-03-14 16:05:11.656 | step 2 | route=IT_TicketPost | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-14 16:05:11.656 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=1.81 | totalMs=1.81
2026-03-14 16:05:12.558 | step 1 | route=IT_Ticket | empId=49330 | query called at=16:05:12.558
2026-03-14 16:05:12.573 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=11.2
2026-03-14 16:05:12.578 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=2.36
2026-03-14 16:05:12.580 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 16:05:12.581 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-14 16:05:12.604 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=22.64
2026-03-14 16:05:12.643 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=38.64
2026-03-14 16:05:12.644 | step 3 | route=IT_Ticket | empId=49330 | apiMs=85.71 | totalMs=85.71
2026-03-14 16:05:12.644 | step 1 | route=IT_Ticket | empId=49330 | query called at=16:05:12.644
2026-03-14 16:05:12.662 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=17.61
2026-03-14 16:05:12.663 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-14 16:05:12.665 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-14 16:05:12.665 | step 3 | route=IT_Ticket | empId=49330 | apiMs=21.04 | totalMs=21.04
2026-03-14 16:15:19.229 | step 1 | route=IT_Ticket | empId=68300 | query called at=16:15:19.229
2026-03-14 16:15:19.283 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=53.79
2026-03-14 16:15:19.324 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=35.99
2026-03-14 16:15:19.364 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=36.87
2026-03-14 16:15:19.385 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=17.08
2026-03-14 16:15:19.400 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_it_Ticket_Details | queryMs=15.17
2026-03-14 16:15:19.425 | step 2 | route=IT_Ticket | empId=68300 | query=VMS_Comp_login_proc | queryMs=24.56
2026-03-14 16:15:19.426 | step 3 | route=IT_Ticket | empId=68300 | apiMs=196.52 | totalMs=196.52
2026-03-14 16:15:19.426 | step 1 | route=IT_Ticket | empId=68300 | query called at=16:15:19.426
2026-03-14 16:15:19.439 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=12
2026-03-14 16:15:19.440 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 16:15:19.441 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-14 16:15:19.442 | step 3 | route=IT_Ticket | empId=68300 | apiMs=15.45 | totalMs=15.45
2026-03-14 16:15:31.227 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68300 | query called at=16:15:31.227
2026-03-14 16:15:31.658 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=431.48
2026-03-14 16:15:31.662 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68300 | apiMs=435.91 | totalMs=435.91
2026-03-14 16:15:40.675 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68300 | query called at=16:15:40.675
2026-03-14 16:15:40.686 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-14 16:15:40.690 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68300 | apiMs=15.02 | totalMs=15.02
2026-03-14 16:22:10.742 | step 1 | route=IT_TicketPost | empId=68300 | query called at=16:22:10.742
2026-03-14 16:22:10.768 | step 2 | route=IT_TicketPost | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=25.53
2026-03-14 16:22:10.772 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=30.33 | totalMs=30.33
2026-03-14 16:22:10.776 | step 1 | route=IT_TicketPost | empId=68300 | query called at=16:22:10.776
2026-03-14 16:22:10.972 | step 2 | route=IT_TicketPost | empId=68300 | query=IT_Ticket_Save_SPOC | queryMs=192.46
2026-03-14 16:22:11.085 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=309.33 | totalMs=309.33
2026-03-14 16:22:11.086 | step 1 | route=IT_TicketPost | empId=68300 | query called at=16:22:11.086
2026-03-14 16:22:11.088 | step 2 | route=IT_TicketPost | empId=68300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-03-14 16:22:11.089 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=2.88 | totalMs=2.88
2026-03-14 16:22:11.344 | step 1 | route=IT_Ticket | empId=68300 | query called at=16:22:11.344
2026-03-14 16:22:11.355 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-14 16:22:11.356 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-14 16:22:11.357 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-14 16:22:11.359 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-14 16:22:11.387 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_it_Ticket_Details | queryMs=28.08
2026-03-14 16:22:11.465 | step 2 | route=IT_Ticket | empId=68300 | query=VMS_Comp_login_proc | queryMs=77.66
2026-03-14 16:22:11.466 | step 3 | route=IT_Ticket | empId=68300 | apiMs=122.04 | totalMs=122.04
2026-03-14 16:22:11.466 | step 1 | route=IT_Ticket | empId=68300 | query called at=16:22:11.466
2026-03-14 16:22:11.668 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=201.07
2026-03-14 16:22:11.839 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=170.85
2026-03-14 16:22:11.841 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-14 16:22:11.841 | step 3 | route=IT_Ticket | empId=68300 | apiMs=374.72 | totalMs=374.72
2026-03-14 16:23:11.550 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68300 | query called at=16:23:11.550
2026-03-14 16:23:12.497 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=946.57
2026-03-14 16:23:12.498 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68300 | apiMs=947.46 | totalMs=947.46
2026-03-14 16:23:15.739 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68300 | query called at=16:23:15.739
2026-03-14 16:23:15.755 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=14.8
2026-03-14 16:23:15.758 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68300 | apiMs=19.06 | totalMs=19.06
2026-03-14 16:26:09.707 | step 1 | route=IT_TicketPost | empId=68300 | query called at=16:26:09.707
2026-03-14 16:26:09.724 | step 2 | route=IT_TicketPost | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=17.27
2026-03-14 16:26:09.728 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=21.47 | totalMs=21.47
2026-03-14 16:26:09.732 | step 1 | route=IT_TicketPost | empId=68300 | query called at=16:26:09.732
2026-03-14 16:26:10.023 | step 2 | route=IT_TicketPost | empId=68300 | query=IT_Ticket_Save_SPOC | queryMs=288.06
2026-03-14 16:26:10.089 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=357.05 | totalMs=357.05
2026-03-14 16:26:10.089 | step 1 | route=IT_TicketPost | empId=68300 | query called at=16:26:10.089
2026-03-14 16:26:10.092 | step 2 | route=IT_TicketPost | empId=68300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-14 16:26:10.092 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=2.59 | totalMs=2.59
2026-03-14 16:26:10.349 | step 1 | route=IT_Ticket | empId=68300 | query called at=16:26:10.349
2026-03-14 16:26:10.362 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=12.75
2026-03-14 16:26:10.364 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-14 16:26:10.365 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-14 16:26:10.367 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 16:26:10.368 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-14 16:26:10.408 | step 2 | route=IT_Ticket | empId=68300 | query=VMS_Comp_login_proc | queryMs=39.24
2026-03-14 16:26:10.408 | step 3 | route=IT_Ticket | empId=68300 | apiMs=58.97 | totalMs=58.97
2026-03-14 16:26:10.408 | step 1 | route=IT_Ticket | empId=68300 | query called at=16:26:10.408
2026-03-14 16:26:10.410 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-14 16:26:10.412 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-14 16:26:10.413 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-14 16:26:10.413 | step 3 | route=IT_Ticket | empId=68300 | apiMs=4.98 | totalMs=4.98
2026-03-14 16:33:48.035 | step 1 | route=IT_Ticket | empId=31232 | query called at=16:33:48.035
2026-03-14 16:33:48.069 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=33.59
2026-03-14 16:33:48.075 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-14 16:33:48.079 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 16:33:48.084 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-14 16:33:48.107 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=22.83
2026-03-14 16:33:48.146 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=38.71
2026-03-14 16:33:48.146 | step 3 | route=IT_Ticket | empId=31232 | apiMs=111.20 | totalMs=111.20
2026-03-14 16:33:48.147 | step 1 | route=IT_Ticket | empId=31232 | query called at=16:33:48.147
2026-03-14 16:33:48.165 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=17.7
2026-03-14 16:33:48.166 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-14 16:33:48.168 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-14 16:33:48.168 | step 3 | route=IT_Ticket | empId=31232 | apiMs=21.07 | totalMs=21.07
2026-03-14 16:34:00.538 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=16:34:00.538
2026-03-14 16:34:00.875 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=335.85
2026-03-14 16:34:00.879 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=340.34 | totalMs=340.34
2026-03-14 16:34:02.784 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=16:34:02.784
2026-03-14 16:34:02.797 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.79
2026-03-14 16:34:02.801 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=16.85 | totalMs=16.85
2026-03-14 16:34:32.530 | step 1 | route=IT_Ticket_Report | empId=406 | query called at=16:34:32.530
2026-03-14 16:34:32.711 | step 2 | route=IT_Ticket_Report | empId=406 | query=kpi_it_ticket_report_page_proc | queryMs=181.16
2026-03-14 16:34:32.715 | step 3 | route=IT_Ticket_Report | empId=406 | apiMs=185.65 | totalMs=185.65
2026-03-14 16:34:33.414 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:34:33.414
2026-03-14 16:34:37.423 | step 1 | route=IT_TicketPost | empId=31232 | query called at=16:34:37.423
2026-03-14 16:34:37.433 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-14 16:34:37.437 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=13.47 | totalMs=13.47
2026-03-14 16:34:37.440 | step 1 | route=IT_TicketPost | empId=31232 | query called at=16:34:37.440
2026-03-14 16:34:37.465 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=21.27
2026-03-14 16:34:37.466 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=25.90 | totalMs=25.90
2026-03-14 16:34:37.466 | step 1 | route=IT_TicketPost | empId=31232 | query called at=16:34:37.466
2026-03-14 16:34:37.468 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-14 16:34:37.468 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=1.93 | totalMs=1.93
2026-03-14 16:34:37.690 | step 1 | route=IT_Ticket | empId=31232 | query called at=16:34:37.690
2026-03-14 16:34:37.700 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-14 16:34:37.702 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-14 16:34:37.703 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-14 16:34:37.705 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-14 16:34:37.706 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-14 16:34:37.740 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=33.7
2026-03-14 16:34:37.740 | step 3 | route=IT_Ticket | empId=31232 | apiMs=50.10 | totalMs=50.10
2026-03-14 16:34:37.741 | step 1 | route=IT_Ticket | empId=31232 | query called at=16:34:37.741
2026-03-14 16:34:37.742 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-14 16:34:37.744 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-14 16:34:37.745 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-14 16:34:37.746 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.89 | totalMs=4.89
2026-03-14 16:37:28.625 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:37:28.625
2026-03-14 16:37:28.668 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=42.74
2026-03-14 16:37:28.668 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=43.64 | totalMs=43.64
2026-03-14 16:37:29.374 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:29.374
2026-03-14 16:37:35.733 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:37:35.733
2026-03-14 16:37:35.908 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=173.79
2026-03-14 16:37:36.041 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=307.88 | totalMs=307.88
2026-03-14 16:37:36.045 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:37:36.045
2026-03-14 16:37:36.050 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-03-14 16:37:36.052 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-14 16:37:36.054 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.48
2026-03-14 16:37:36.055 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=9.74 | totalMs=9.74
2026-03-14 16:37:41.252 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:37:41.252
2026-03-14 16:37:41.277 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=25
2026-03-14 16:37:41.281 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=29.42 | totalMs=29.42
2026-03-14 16:37:41.908 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:41.908
2026-03-14 16:41:33.150 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:41:33.150
2026-03-14 16:41:33.186 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=34.67
2026-03-14 16:41:33.187 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-14 16:41:33.189 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-14 16:41:33.190 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-14 16:41:33.213 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=22.62
2026-03-14 16:41:33.252 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=38.4
2026-03-14 16:41:33.252 | step 3 | route=IT_Ticket | empId=57185 | apiMs=101.95 | totalMs=101.95
2026-03-14 16:41:33.253 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:41:33.253
2026-03-14 16:41:33.272 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=18.59
2026-03-14 16:41:33.273 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-14 16:41:33.274 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-14 16:41:33.275 | step 3 | route=IT_Ticket | empId=57185 | apiMs=21.87 | totalMs=21.87
2026-03-14 16:41:41.311 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=16:41:41.311
2026-03-14 16:41:41.896 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=585.08
2026-03-14 16:41:41.897 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=586.10 | totalMs=586.10
2026-03-14 16:41:44.584 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=16:41:44.584
2026-03-14 16:41:44.596 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-03-14 16:41:44.600 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=15.87 | totalMs=15.87
2026-03-14 16:42:06.056 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:42:06.056
2026-03-14 16:42:06.068 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-03-14 16:42:06.068 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=11.69 | totalMs=11.69
2026-03-14 16:42:06.069 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:42:06.069
2026-03-14 16:42:06.092 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=23.12
2026-03-14 16:42:06.105 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=35.98 | totalMs=35.98
2026-03-14 16:42:06.105 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:42:06.105
2026-03-14 16:42:06.112 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.2
2026-03-14 16:42:06.112 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=7.03 | totalMs=7.03
2026-03-14 16:42:06.112 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:42:06.112
2026-03-14 16:42:06.116 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.82
2026-03-14 16:42:06.116 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=3.65 | totalMs=3.65
2026-03-14 16:42:06.597 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:42:06.597
2026-03-14 16:42:06.608 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-14 16:42:06.609 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-14 16:42:06.611 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-14 16:42:06.612 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-14 16:42:06.614 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-14 16:42:06.650 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=35.69
2026-03-14 16:42:06.650 | step 3 | route=IT_Ticket | empId=57185 | apiMs=52.72 | totalMs=52.72
2026-03-14 16:42:06.651 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:42:06.651
2026-03-14 16:42:06.652 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-14 16:42:06.654 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-14 16:42:06.655 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-14 16:42:06.656 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.98 | totalMs=4.98
2026-03-14 16:43:06.498 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:43:06.498
2026-03-14 16:43:06.549 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=50.85
2026-03-14 16:43:06.550 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=51.90 | totalMs=51.90
2026-03-14 16:43:07.099 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:43:07.099
2026-03-14 16:43:13.301 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:43:13.301
2026-03-14 16:43:13.643 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=341.49
2026-03-14 16:43:13.650 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=348.42 | totalMs=348.42
2026-03-14 16:43:13.653 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:43:13.653
2026-03-14 16:43:13.658 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-14 16:43:13.660 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-14 16:43:13.661 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-14 16:43:13.661 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=8.12 | totalMs=8.12
2026-03-14 16:43:13.921 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:43:13.921
2026-03-14 16:43:13.942 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=20.73
2026-03-14 16:43:13.942 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=21.55 | totalMs=21.55
2026-03-14 16:43:14.437 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:43:14.437
2026-03-14 16:45:03.191 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:45:03.191
2026-03-14 16:45:03.210 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=17.65
2026-03-14 16:45:03.215 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=4.92
2026-03-14 16:45:03.218 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=2.47
2026-03-14 16:45:03.220 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 16:45:03.222 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-14 16:45:03.262 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=39.38
2026-03-14 16:45:03.262 | step 3 | route=IT_Ticket | empId=62399 | apiMs=70.48 | totalMs=70.48
2026-03-14 16:45:03.262 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:45:03.262
2026-03-14 16:45:03.264 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-03-14 16:45:03.266 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 16:45:03.267 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-14 16:45:03.268 | step 3 | route=IT_Ticket | empId=62399 | apiMs=5.20 | totalMs=5.20
2026-03-14 16:45:12.234 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=16:45:12.234
2026-03-14 16:45:12.578 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=342.91
2026-03-14 16:45:12.582 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=347.44 | totalMs=347.44
2026-03-14 16:45:18.233 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=16:45:18.233
2026-03-14 16:45:18.253 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=19.95
2026-03-14 16:45:18.258 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=25.02 | totalMs=25.02
2026-03-14 16:46:13.985 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:46:13.985
2026-03-14 16:46:13.998 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.64
2026-03-14 16:46:14.001 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=15.88 | totalMs=15.88
2026-03-14 16:46:14.005 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:46:14.005
2026-03-14 16:46:14.020 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=11.67
2026-03-14 16:46:14.023 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=17.74 | totalMs=17.74
2026-03-14 16:46:14.023 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:46:14.023
2026-03-14 16:46:14.027 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.79
2026-03-14 16:46:14.027 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=4.56 | totalMs=4.56
2026-03-14 16:46:14.028 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:46:14.028
2026-03-14 16:46:14.031 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.78
2026-03-14 16:46:14.032 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=3.50 | totalMs=3.50
2026-03-14 16:46:14.259 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:46:14.259
2026-03-14 16:46:14.281 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=21.2
2026-03-14 16:46:14.287 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=6.03
2026-03-14 16:46:14.291 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=2.73
2026-03-14 16:46:14.294 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=2.77
2026-03-14 16:46:14.296 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.93
2026-03-14 16:46:14.335 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=38.54
2026-03-14 16:46:14.335 | step 3 | route=IT_Ticket | empId=62399 | apiMs=76.13 | totalMs=76.13
2026-03-14 16:46:14.336 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:46:14.336
2026-03-14 16:46:14.338 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.79
2026-03-14 16:46:14.340 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-14 16:46:14.341 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-14 16:46:14.342 | step 3 | route=IT_Ticket | empId=62399 | apiMs=5.94 | totalMs=5.94
2026-03-14 16:46:33.660 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:46:33.660
2026-03-14 16:46:33.683 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=22.46
2026-03-14 16:46:33.684 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=23.53 | totalMs=23.53
2026-03-14 16:46:34.149 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:46:34.149
2026-03-14 16:46:38.395 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:46:38.395
2026-03-14 16:46:38.413 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=17.71
2026-03-14 16:46:38.420 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=25.31 | totalMs=25.31
2026-03-14 16:46:38.424 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:46:38.424
2026-03-14 16:46:38.431 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.24
2026-03-14 16:46:38.434 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.58
2026-03-14 16:46:38.437 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.65
2026-03-14 16:46:38.437 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=13.40 | totalMs=13.40
2026-03-14 16:46:38.660 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:46:38.660
2026-03-14 16:46:38.683 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=22.54
2026-03-14 16:46:38.684 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=23.39 | totalMs=23.39
2026-03-14 16:46:39.107 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:46:39.107
2026-03-14 16:46:42.236 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:46:42.236
2026-03-14 16:47:24.232 | step 1 | route=IT_Ticket | empId=66261 | query called at=16:47:24.232
2026-03-14 16:47:24.244 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=11.97
2026-03-14 16:47:24.248 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=3.31
2026-03-14 16:47:24.252 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=2.97
2026-03-14 16:47:24.255 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=3.45
2026-03-14 16:47:24.259 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=3.34
2026-03-14 16:47:24.299 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=39.17
2026-03-14 16:47:24.299 | step 3 | route=IT_Ticket | empId=66261 | apiMs=67.55 | totalMs=67.55
2026-03-14 16:47:24.300 | step 1 | route=IT_Ticket | empId=66261 | query called at=16:47:24.300
2026-03-14 16:47:24.305 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=5.13
2026-03-14 16:47:24.307 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-14 16:47:24.309 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-14 16:47:24.309 | step 3 | route=IT_Ticket | empId=66261 | apiMs=9.27 | totalMs=9.27
2026-03-14 16:47:29.367 | step 1 | route=IT_Ticket | empId=67856 | query called at=16:47:29.367
2026-03-14 16:47:29.379 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=11.62
2026-03-14 16:47:29.386 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=2.44
2026-03-14 16:47:29.392 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=2.36
2026-03-14 16:47:29.399 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=2.79
2026-03-14 16:47:29.402 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=2.94
2026-03-14 16:47:29.436 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=33.28
2026-03-14 16:47:29.436 | step 3 | route=IT_Ticket | empId=67856 | apiMs=68.91 | totalMs=68.91
2026-03-14 16:47:29.437 | step 1 | route=IT_Ticket | empId=67856 | query called at=16:47:29.437
2026-03-14 16:47:29.438 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 16:47:29.439 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-14 16:47:29.440 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-14 16:47:29.441 | step 3 | route=IT_Ticket | empId=67856 | apiMs=3.98 | totalMs=3.98
2026-03-14 16:47:30.293 | step 1 | route=Ticket_Entry_SPOC_Module | empId=66261 | query called at=16:47:30.293
2026-03-14 16:47:30.543 | step 2 | route=Ticket_Entry_SPOC_Module | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=249.83
2026-03-14 16:47:30.544 | step 3 | route=Ticket_Entry_SPOC_Module | empId=66261 | apiMs=250.73 | totalMs=250.73
2026-03-14 16:47:33.905 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=66261 | query called at=16:47:33.905
2026-03-14 16:47:33.920 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=13.75
2026-03-14 16:47:33.924 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=66261 | apiMs=18.97 | totalMs=18.97
2026-03-14 16:47:36.741 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67856 | query called at=16:47:36.741
2026-03-14 16:47:36.928 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=185.74
2026-03-14 16:47:36.931 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67856 | apiMs=189.82 | totalMs=189.82
2026-03-14 16:47:41.366 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=16:47:41.366
2026-03-14 16:47:41.378 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-03-14 16:47:41.382 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=15.99 | totalMs=15.99
2026-03-14 16:48:03.754 | step 1 | route=IT_TicketPost | empId=67856 | query called at=16:48:03.754
2026-03-14 16:48:03.771 | step 2 | route=IT_TicketPost | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=16.73
2026-03-14 16:48:03.775 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=21.17 | totalMs=21.17
2026-03-14 16:48:03.778 | step 1 | route=IT_TicketPost | empId=67856 | query called at=16:48:03.778
2026-03-14 16:48:03.830 | step 2 | route=IT_TicketPost | empId=67856 | query=IT_Ticket_Save_SPOC | queryMs=48.21
2026-03-14 16:48:03.842 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=64.13 | totalMs=64.13
2026-03-14 16:48:03.843 | step 1 | route=IT_TicketPost | empId=67856 | query called at=16:48:03.843
2026-03-14 16:48:03.856 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.71
2026-03-14 16:48:03.856 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=13.55 | totalMs=13.55
2026-03-14 16:48:03.857 | step 1 | route=IT_TicketPost | empId=67856 | query called at=16:48:03.857
2026-03-14 16:48:03.867 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.97
2026-03-14 16:48:03.867 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=10.63 | totalMs=10.63
2026-03-14 16:48:04.094 | step 1 | route=IT_Ticket | empId=67856 | query called at=16:48:04.094
2026-03-14 16:48:04.117 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=22.62
2026-03-14 16:48:04.128 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-14 16:48:04.139 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=11.44
2026-03-14 16:48:04.151 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-03-14 16:48:04.164 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=13.05
2026-03-14 16:48:04.229 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=64.18
2026-03-14 16:48:04.229 | step 3 | route=IT_Ticket | empId=67856 | apiMs=134.77 | totalMs=134.77
2026-03-14 16:48:04.229 | step 1 | route=IT_Ticket | empId=67856 | query called at=16:48:04.229
2026-03-14 16:48:04.231 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.8
2026-03-14 16:48:04.233 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-14 16:48:04.235 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-14 16:48:04.235 | step 3 | route=IT_Ticket | empId=67856 | apiMs=5.93 | totalMs=5.93
2026-03-14 16:48:09.778 | step 1 | route=IT_TicketPost | empId=66261 | query called at=16:48:09.778
2026-03-14 16:48:09.798 | step 2 | route=IT_TicketPost | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=19.16
2026-03-14 16:48:09.802 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=23.44 | totalMs=23.44
2026-03-14 16:48:09.805 | step 1 | route=IT_TicketPost | empId=66261 | query called at=16:48:09.805
2026-03-14 16:48:09.836 | step 2 | route=IT_TicketPost | empId=66261 | query=IT_Ticket_Save_SPOC | queryMs=27.33
2026-03-14 16:48:09.848 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=43.48 | totalMs=43.48
2026-03-14 16:48:09.849 | step 1 | route=IT_TicketPost | empId=66261 | query called at=16:48:09.849
2026-03-14 16:48:09.857 | step 2 | route=IT_TicketPost | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.95
2026-03-14 16:48:09.858 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=8.70 | totalMs=8.70
2026-03-14 16:48:09.858 | step 1 | route=IT_TicketPost | empId=66261 | query called at=16:48:09.858
2026-03-14 16:48:09.866 | step 2 | route=IT_TicketPost | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.36
2026-03-14 16:48:09.866 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=8.15 | totalMs=8.15
2026-03-14 16:48:11.517 | step 1 | route=IT_Ticket | empId=66261 | query called at=16:48:11.517
2026-03-14 16:48:11.548 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=30.71
2026-03-14 16:48:11.569 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=17.13
2026-03-14 16:48:11.586 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=14.5
2026-03-14 16:48:11.597 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-14 16:48:11.598 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-14 16:48:11.621 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=22.41
2026-03-14 16:48:11.621 | step 3 | route=IT_Ticket | empId=66261 | apiMs=104.20 | totalMs=104.20
2026-03-14 16:48:11.622 | step 1 | route=IT_Ticket | empId=66261 | query called at=16:48:11.622
2026-03-14 16:48:11.623 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-14 16:48:11.624 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-14 16:48:11.625 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-14 16:48:11.626 | step 3 | route=IT_Ticket | empId=66261 | apiMs=4.02 | totalMs=4.02
2026-03-14 16:50:33.984 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:50:33.984
2026-03-14 16:50:33.999 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=14.13
2026-03-14 16:50:34.007 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=3.43
2026-03-14 16:50:34.013 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.49
2026-03-14 16:50:34.018 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-14 16:50:34.022 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=4.02
2026-03-14 16:50:34.058 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=35.63
2026-03-14 16:50:34.059 | step 3 | route=IT_Ticket | empId=46973 | apiMs=74.32 | totalMs=74.32
2026-03-14 16:50:34.059 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:50:34.059
2026-03-14 16:50:34.061 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.67
2026-03-14 16:50:34.063 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-14 16:50:34.065 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-14 16:50:34.065 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.99 | totalMs=5.99
2026-03-14 16:50:50.645 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=16:50:50.645
2026-03-14 16:50:51.075 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=429.53
2026-03-14 16:50:51.075 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=430.54 | totalMs=430.54
2026-03-14 16:51:01.058 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=16:51:01.058
2026-03-14 16:51:01.069 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-03-14 16:51:01.073 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=15.52 | totalMs=15.52
2026-03-14 16:52:05.314 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:52:05.314
2026-03-14 16:52:05.329 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=14.88
2026-03-14 16:52:05.330 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.89 | totalMs=15.89
2026-03-14 16:52:05.330 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:52:05.330
2026-03-14 16:52:05.347 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=15.94
2026-03-14 16:52:05.349 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=18.65 | totalMs=18.65
2026-03-14 16:52:05.349 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:52:05.349
2026-03-14 16:52:05.351 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-14 16:52:05.352 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.54 | totalMs=2.54
2026-03-14 16:52:05.352 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:52:05.352
2026-03-14 16:52:05.354 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-14 16:52:05.354 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.05 | totalMs=2.05
2026-03-14 16:52:09.170 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:52:09.170
2026-03-14 16:52:09.232 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=60.84
2026-03-14 16:52:09.237 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-03-14 16:52:09.242 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-14 16:52:09.247 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-14 16:52:09.249 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.52
2026-03-14 16:52:09.271 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=22.56
2026-03-14 16:52:09.272 | step 3 | route=IT_Ticket | empId=46973 | apiMs=101.36 | totalMs=101.36
2026-03-14 16:52:09.272 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:52:09.272
2026-03-14 16:52:09.274 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-14 16:52:09.276 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-14 16:52:09.278 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-14 16:52:09.278 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.47 | totalMs=5.47
2026-03-14 16:54:54.505 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:54:54.505
2026-03-14 16:54:54.565 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=59.21
2026-03-14 16:54:54.573 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.77
2026-03-14 16:54:54.579 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.51
2026-03-14 16:54:54.591 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.8
2026-03-14 16:54:54.651 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=59.71
2026-03-14 16:54:54.716 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=64.18
2026-03-14 16:54:54.716 | step 3 | route=IT_Ticket | empId=51415 | apiMs=211.24 | totalMs=211.24
2026-03-14 16:54:54.717 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:54:54.717
2026-03-14 16:54:54.732 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=15.14
2026-03-14 16:54:54.736 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.96
2026-03-14 16:54:54.737 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-14 16:54:54.737 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.17 | totalMs=20.17
2026-03-14 16:55:00.387 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:55:00.387
2026-03-14 16:55:00.459 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=71
2026-03-14 16:55:00.462 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=75.18 | totalMs=75.18
2026-03-14 16:55:03.310 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:55:03.310
2026-03-14 16:55:03.343 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.86
2026-03-14 16:55:03.344 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=33.86 | totalMs=33.86
2026-03-14 16:55:23.034 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:55:23.034
2026-03-14 16:55:23.046 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.95
2026-03-14 16:55:23.051 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.04 | totalMs=17.04
2026-03-14 16:55:23.055 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:55:23.055
2026-03-14 16:55:23.084 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=26.25
2026-03-14 16:55:23.092 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=37.09 | totalMs=37.09
2026-03-14 16:55:23.092 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:55:23.092
2026-03-14 16:55:23.096 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.29
2026-03-14 16:55:23.096 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=4.06 | totalMs=4.06
2026-03-14 16:55:23.097 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:55:23.097
2026-03-14 16:55:23.100 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.93
2026-03-14 16:55:23.101 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.92 | totalMs=3.92
2026-03-14 16:55:25.352 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:55:25.352
2026-03-14 16:55:25.369 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.68
2026-03-14 16:55:25.381 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-03-14 16:55:25.391 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=6.53
2026-03-14 16:55:25.392 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-14 16:55:25.393 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-14 16:55:25.413 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=19.02
2026-03-14 16:55:25.413 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.08 | totalMs=61.08
2026-03-14 16:55:25.414 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:55:25.414
2026-03-14 16:55:25.415 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-14 16:55:25.416 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-14 16:55:25.417 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-14 16:55:25.417 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.54 | totalMs=3.54
2026-03-14 16:55:44.402 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:55:44.402
2026-03-14 16:55:44.460 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=57.32
2026-03-14 16:55:44.463 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=61.22 | totalMs=61.22
2026-03-14 16:55:44.943 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:55:44.943
2026-03-14 16:55:48.983 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:55:48.983
2026-03-14 16:55:49.018 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=34.29
2026-03-14 16:55:49.022 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=38.87 | totalMs=38.87
2026-03-14 16:55:49.023 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:55:49.023
2026-03-14 16:55:49.026 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.36
2026-03-14 16:55:49.028 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.14
2026-03-14 16:55:49.031 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.42
2026-03-14 16:55:49.031 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.59 | totalMs=8.59
2026-03-14 16:55:52.191 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:55:52.191
2026-03-14 16:55:52.221 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.86
2026-03-14 16:55:52.225 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.19 | totalMs=33.19
2026-03-14 16:55:52.890 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:55:52.890
2026-03-14 16:56:17.935 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=16:56:17.935
2026-03-14 16:56:17.961 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=25.3
2026-03-14 16:56:17.965 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=29.72 | totalMs=29.72
2026-03-14 16:56:18.357 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:56:18.357
2026-03-14 16:56:31.588 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=16:56:31.588
2026-03-14 16:56:31.614 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=25.01
2026-03-14 16:56:31.617 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=29.01 | totalMs=29.01
2026-03-14 16:56:31.963 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:56:31.963
2026-03-14 17:01:10.725 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:01:10.725
2026-03-14 17:01:10.759 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=32.71
2026-03-14 17:01:10.764 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-14 17:01:10.768 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-14 17:01:10.773 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-14 17:01:10.794 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=20.48
2026-03-14 17:01:10.831 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=36.19
2026-03-14 17:01:10.831 | step 3 | route=IT_Ticket | empId=68488 | apiMs=105.75 | totalMs=105.75
2026-03-14 17:01:10.832 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:01:10.832
2026-03-14 17:01:10.853 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=20.58
2026-03-14 17:01:10.855 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-14 17:01:10.856 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-14 17:01:10.857 | step 3 | route=IT_Ticket | empId=68488 | apiMs=25.29 | totalMs=25.29
2026-03-14 17:01:28.317 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=17:01:28.317
2026-03-14 17:01:28.461 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=143.48
2026-03-14 17:01:28.466 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=148.15 | totalMs=148.15
2026-03-14 17:01:34.490 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=17:01:34.490
2026-03-14 17:01:34.505 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-14 17:01:34.508 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=17.74 | totalMs=17.74
2026-03-14 17:03:45.596 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:03:45.596
2026-03-14 17:03:45.658 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=61.78
2026-03-14 17:03:45.659 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=62.79 | totalMs=62.79
2026-03-14 17:03:46.541 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:46.541
2026-03-14 17:03:52.662 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:03:52.662
2026-03-14 17:03:52.721 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=58.16
2026-03-14 17:03:52.726 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=63.83 | totalMs=63.83
2026-03-14 17:03:52.729 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:03:52.729
2026-03-14 17:03:52.735 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.14
2026-03-14 17:03:52.736 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-14 17:03:52.738 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-14 17:03:52.738 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=8.97 | totalMs=8.97
2026-03-14 17:03:56.334 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:03:56.334
2026-03-14 17:03:56.399 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=64.35
2026-03-14 17:03:56.402 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=68.17 | totalMs=68.17
2026-03-14 17:03:56.979 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:56.979
2026-03-14 17:04:54.927 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:04:54.927
2026-03-14 17:04:54.939 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=11.5
2026-03-14 17:04:54.942 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=15.29 | totalMs=15.29
2026-03-14 17:04:54.957 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:04:54.957
2026-03-14 17:04:54.987 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=29.64
2026-03-14 17:04:55.024 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=67.66 | totalMs=67.66
2026-03-14 17:04:55.025 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:04:55.025
2026-03-14 17:04:55.058 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=32.15
2026-03-14 17:04:55.058 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=33.15 | totalMs=33.15
2026-03-14 17:04:55.058 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:04:55.058
2026-03-14 17:04:55.090 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.35
2026-03-14 17:04:55.091 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=32.08 | totalMs=32.08
2026-03-14 17:04:56.647 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:04:56.647
2026-03-14 17:04:56.660 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-14 17:04:56.669 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=5.39
2026-03-14 17:04:56.674 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=4.03
2026-03-14 17:04:56.680 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=6.17
2026-03-14 17:04:56.684 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=3.89
2026-03-14 17:04:56.718 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=33.21
2026-03-14 17:04:56.718 | step 3 | route=IT_Ticket | empId=68488 | apiMs=71.43 | totalMs=71.43
2026-03-14 17:04:56.719 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:04:56.719
2026-03-14 17:04:56.720 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-14 17:04:56.723 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=2.18
2026-03-14 17:04:56.726 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=2.87
2026-03-14 17:04:56.726 | step 3 | route=IT_Ticket | empId=68488 | apiMs=7.52 | totalMs=7.52
2026-03-14 17:05:46.553 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:05:46.553
2026-03-14 17:05:46.563 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-14 17:05:46.568 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-14 17:05:46.574 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=2.88
2026-03-14 17:05:46.580 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=2.53
2026-03-14 17:05:46.584 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=2.98
2026-03-14 17:05:46.620 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=35.68
2026-03-14 17:05:46.620 | step 3 | route=IT_Ticket | empId=59261 | apiMs=67.16 | totalMs=67.16
2026-03-14 17:05:46.620 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:05:46.620
2026-03-14 17:05:46.622 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-14 17:05:46.623 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-14 17:05:46.625 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 17:05:46.625 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.46 | totalMs=4.46
2026-03-14 17:05:51.657 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:05:51.657
2026-03-14 17:05:52.100 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=442.14
2026-03-14 17:05:52.100 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=443.25 | totalMs=443.25
2026-03-14 17:05:55.635 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:05:55.635
2026-03-14 17:05:55.648 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.77
2026-03-14 17:05:55.652 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=16.21 | totalMs=16.21
2026-03-14 17:06:25.582 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:06:25.582
2026-03-14 17:06:25.593 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-03-14 17:06:25.597 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.91 | totalMs=14.91
2026-03-14 17:06:25.600 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:06:25.600
2026-03-14 17:06:25.615 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=12.05
2026-03-14 17:06:25.621 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=20.99 | totalMs=20.99
2026-03-14 17:06:25.621 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:06:25.621
2026-03-14 17:06:25.624 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.62
2026-03-14 17:06:25.625 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=3.37 | totalMs=3.37
2026-03-14 17:06:25.625 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:06:25.625
2026-03-14 17:06:25.627 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.2
2026-03-14 17:06:25.628 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.84 | totalMs=2.84
2026-03-14 17:06:25.855 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:06:25.855
2026-03-14 17:06:25.865 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-14 17:06:25.867 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-14 17:06:25.869 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-14 17:06:25.870 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-14 17:06:25.872 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-14 17:06:25.908 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=35.84
2026-03-14 17:06:25.908 | step 3 | route=IT_Ticket | empId=59261 | apiMs=53.67 | totalMs=53.67
2026-03-14 17:06:25.909 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:06:25.909
2026-03-14 17:06:25.948 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=38.39
2026-03-14 17:06:25.950 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.44
2026-03-14 17:06:25.953 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.59
2026-03-14 17:06:25.954 | step 3 | route=IT_Ticket | empId=59261 | apiMs=44.91 | totalMs=44.91
2026-03-14 17:06:34.263 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:06:34.263
2026-03-14 17:06:35.080 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=816.44
2026-03-14 17:06:35.080 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=817.43 | totalMs=817.43
2026-03-14 17:06:37.164 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:06:37.164
2026-03-14 17:06:37.194 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=29.53
2026-03-14 17:06:37.198 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=33.67 | totalMs=33.67
2026-03-14 17:07:22.315 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:07:22.315
2026-03-14 17:07:22.327 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-03-14 17:07:22.331 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-14 17:07:22.336 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-14 17:07:22.340 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-14 17:07:22.341 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-14 17:07:22.389 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=47.16
2026-03-14 17:07:22.389 | step 3 | route=IT_Ticket | empId=21248 | apiMs=73.76 | totalMs=73.76
2026-03-14 17:07:22.390 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:07:22.390
2026-03-14 17:07:22.391 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-14 17:07:22.393 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-14 17:07:22.394 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-14 17:07:22.395 | step 3 | route=IT_Ticket | empId=21248 | apiMs=5.07 | totalMs=5.07
2026-03-14 17:07:30.416 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:07:30.416
2026-03-14 17:07:30.431 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=14.48
2026-03-14 17:07:30.435 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=19.25 | totalMs=19.25
2026-03-14 17:07:30.439 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:07:30.439
2026-03-14 17:07:30.459 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=16.65
2026-03-14 17:07:30.462 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=22.86 | totalMs=22.86
2026-03-14 17:07:30.462 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:07:30.462
2026-03-14 17:07:30.465 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.6
2026-03-14 17:07:30.466 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=3.35 | totalMs=3.35
2026-03-14 17:07:30.466 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:07:30.466
2026-03-14 17:07:30.468 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-14 17:07:30.468 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.91 | totalMs=1.91
2026-03-14 17:07:30.711 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:07:30.711
2026-03-14 17:07:30.725 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=12.73
2026-03-14 17:07:30.728 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=2.74
2026-03-14 17:07:30.731 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=2.56
2026-03-14 17:07:30.733 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-14 17:07:30.734 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-14 17:07:30.768 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=33.44
2026-03-14 17:07:30.769 | step 3 | route=IT_Ticket | empId=59261 | apiMs=57.25 | totalMs=57.25
2026-03-14 17:07:30.769 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:07:30.769
2026-03-14 17:07:30.771 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-14 17:07:30.772 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-14 17:07:30.774 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-14 17:07:30.774 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.05 | totalMs=5.05
2026-03-14 17:07:30.929 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=17:07:30.929
2026-03-14 17:07:31.252 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=322.48
2026-03-14 17:07:31.256 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=326.90 | totalMs=326.90
2026-03-14 17:07:33.007 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=17:07:33.007
2026-03-14 17:07:33.020 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=12.09
2026-03-14 17:07:33.025 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=17.89 | totalMs=17.89
2026-03-14 17:08:38.920 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:08:38.920
2026-03-14 17:08:38.934 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=13.42
2026-03-14 17:08:38.940 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=19.89 | totalMs=19.89
2026-03-14 17:08:38.944 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:08:38.944
2026-03-14 17:08:38.952 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=3.71
2026-03-14 17:08:38.956 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=11.12 | totalMs=11.12
2026-03-14 17:08:38.956 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:08:38.956
2026-03-14 17:08:38.959 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.43
2026-03-14 17:08:38.959 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=3.10 | totalMs=3.10
2026-03-14 17:08:42.757 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:08:42.757
2026-03-14 17:08:42.769 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-03-14 17:08:42.774 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-03-14 17:08:42.779 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-14 17:08:42.780 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-14 17:08:42.782 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-14 17:08:42.819 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=36.1
2026-03-14 17:08:42.819 | step 3 | route=IT_Ticket | empId=21248 | apiMs=61.74 | totalMs=61.74
2026-03-14 17:08:42.819 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:08:42.819
2026-03-14 17:08:42.821 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-14 17:08:42.823 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-14 17:08:42.824 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-14 17:08:42.825 | step 3 | route=IT_Ticket | empId=21248 | apiMs=5.43 | totalMs=5.43
2026-03-14 17:09:35.845 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:09:35.845
2026-03-14 17:09:35.952 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=106.8
2026-03-14 17:09:35.953 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=107.81 | totalMs=107.81
2026-03-14 17:09:36.769 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:09:36.769
2026-03-14 17:09:41.412 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:09:41.412
2026-03-14 17:09:41.692 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=280
2026-03-14 17:09:41.794 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=382.52 | totalMs=382.52
2026-03-14 17:09:41.798 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:09:41.798
2026-03-14 17:09:41.807 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.52
2026-03-14 17:09:41.815 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.86
2026-03-14 17:09:41.831 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.76
2026-03-14 17:09:41.831 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=33.44 | totalMs=33.44
2026-03-14 17:09:52.358 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:09:52.358
2026-03-14 17:09:52.389 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=30.22
2026-03-14 17:09:52.393 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=34.26 | totalMs=34.26
2026-03-14 17:09:53.116 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:09:53.116
2026-03-14 17:16:28.409 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:16:28.409
2026-03-14 17:16:28.460 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=50.52
2026-03-14 17:16:28.468 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=7.81
2026-03-14 17:16:28.477 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-03-14 17:16:28.485 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-03-14 17:16:28.513 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=26.88
2026-03-14 17:16:28.599 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=85.68
2026-03-14 17:16:28.599 | step 3 | route=IT_Ticket | empId=59261 | apiMs=189.89 | totalMs=189.89
2026-03-14 17:16:28.600 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:16:28.600
2026-03-14 17:16:28.623 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=23.05
2026-03-14 17:16:28.625 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-14 17:16:28.626 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-14 17:16:28.627 | step 3 | route=IT_Ticket | empId=59261 | apiMs=26.99 | totalMs=26.99
2026-03-14 17:16:40.813 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:16:40.813
2026-03-14 17:16:41.347 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=533.12
2026-03-14 17:16:41.348 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=534.06 | totalMs=534.06
2026-03-14 17:16:43.781 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:16:43.781
2026-03-14 17:16:43.809 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=27.86
2026-03-14 17:16:43.813 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=32.13 | totalMs=32.13
2026-03-14 17:17:06.748 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:17:06.748
2026-03-14 17:17:06.762 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=12.62
2026-03-14 17:17:06.762 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.62 | totalMs=13.62
2026-03-14 17:17:06.762 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:17:06.762
2026-03-14 17:17:06.774 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=11.14
2026-03-14 17:17:06.777 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.19 | totalMs=14.19
2026-03-14 17:17:06.777 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:17:06.777
2026-03-14 17:17:06.806 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.76
2026-03-14 17:17:06.807 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=29.56 | totalMs=29.56
2026-03-14 17:17:06.807 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:17:06.807
2026-03-14 17:17:06.809 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-14 17:17:06.809 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.09 | totalMs=2.09
2026-03-14 17:17:07.042 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:17:07.042
2026-03-14 17:17:07.053 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-14 17:17:07.056 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.93
2026-03-14 17:17:07.058 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.84
2026-03-14 17:17:07.063 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=4.4
2026-03-14 17:17:07.067 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=3.66
2026-03-14 17:17:07.104 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=36.92
2026-03-14 17:17:07.104 | step 3 | route=IT_Ticket | empId=59261 | apiMs=62.39 | totalMs=62.39
2026-03-14 17:17:07.105 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:17:07.105
2026-03-14 17:17:07.107 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-14 17:17:07.108 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-14 17:17:07.110 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-14 17:17:07.110 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.49 | totalMs=5.49
2026-03-14 17:23:35.169 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:23:35.169
2026-03-14 17:25:09.650 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=17:25:09.650
2026-03-14 17:25:09.760 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=109.38
2026-03-14 17:25:09.761 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=110.36 | totalMs=110.36
2026-03-14 17:25:14.070 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=17:25:14.070
2026-03-14 17:25:14.118 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=48.32
2026-03-14 17:25:14.122 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=52.00 | totalMs=52.00
2026-03-14 17:25:17.550 | step 1 | route=IT_Ticket | empId=57732 | query called at=17:25:17.550
2026-03-14 17:25:17.562 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-03-14 17:25:17.564 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-03-14 17:25:17.566 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-14 17:25:17.568 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-14 17:25:17.593 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=25.34
2026-03-14 17:25:17.662 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=68.5
2026-03-14 17:25:17.663 | step 3 | route=IT_Ticket | empId=57732 | apiMs=112.02 | totalMs=112.02
2026-03-14 17:25:17.663 | step 1 | route=IT_Ticket | empId=57732 | query called at=17:25:17.663
2026-03-14 17:25:17.684 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=20.48
2026-03-14 17:25:17.686 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-14 17:25:17.687 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-14 17:25:17.688 | step 3 | route=IT_Ticket | empId=57732 | apiMs=24.70 | totalMs=24.70
2026-03-14 17:25:25.868 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=17:25:25.868
2026-03-14 17:25:25.925 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=56.94
2026-03-14 17:25:25.929 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=61.20 | totalMs=61.20
2026-03-14 17:25:29.220 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=17:25:29.220
2026-03-14 17:25:29.233 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=12.24
2026-03-14 17:25:29.236 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=16.31 | totalMs=16.31
2026-03-14 17:26:39.347 | step 1 | route=IT_TicketPost | empId=57732 | query called at=17:26:39.347
2026-03-14 17:26:39.358 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-14 17:26:39.362 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=15.48 | totalMs=15.48
2026-03-14 17:26:39.366 | step 1 | route=IT_TicketPost | empId=57732 | query called at=17:26:39.366
2026-03-14 17:26:39.379 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=10.61
2026-03-14 17:26:39.381 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=15.70 | totalMs=15.70
2026-03-14 17:26:39.382 | step 1 | route=IT_TicketPost | empId=57732 | query called at=17:26:39.382
2026-03-14 17:26:39.384 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-14 17:26:39.384 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2.29 | totalMs=2.29
2026-03-14 17:26:39.384 | step 1 | route=IT_TicketPost | empId=57732 | query called at=17:26:39.384
2026-03-14 17:26:39.386 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-14 17:26:39.386 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.54 | totalMs=1.54
2026-03-14 17:26:43.324 | step 1 | route=IT_Ticket | empId=57732 | query called at=17:26:43.324
2026-03-14 17:26:43.335 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-14 17:26:43.339 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-14 17:26:43.344 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-14 17:26:43.348 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 17:26:43.350 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-14 17:26:43.388 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=37.52
2026-03-14 17:26:43.388 | step 3 | route=IT_Ticket | empId=57732 | apiMs=64.11 | totalMs=64.11
2026-03-14 17:26:43.388 | step 1 | route=IT_Ticket | empId=57732 | query called at=17:26:43.388
2026-03-14 17:26:43.390 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-14 17:26:43.391 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 17:26:43.393 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 17:26:43.393 | step 3 | route=IT_Ticket | empId=57732 | apiMs=4.60 | totalMs=4.60
2026-03-14 17:31:15.751 | step 5 | route=dashboard | empId=GNA0083 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-14 17:32:49.411 | step 1 | route=IT_Ticket | empId=41671 | query called at=17:32:49.411
2026-03-14 17:32:49.435 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=22.85
2026-03-14 17:32:49.436 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-14 17:32:49.437 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-14 17:32:49.438 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-14 17:32:49.453 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=14.52
2026-03-14 17:32:49.506 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=51.99
2026-03-14 17:32:49.506 | step 3 | route=IT_Ticket | empId=41671 | apiMs=94.67 | totalMs=94.67
2026-03-14 17:32:49.506 | step 1 | route=IT_Ticket | empId=41671 | query called at=17:32:49.506
2026-03-14 17:32:49.518 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=11.16
2026-03-14 17:32:49.519 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-14 17:32:49.520 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-14 17:32:49.521 | step 3 | route=IT_Ticket | empId=41671 | apiMs=14.24 | totalMs=14.24
2026-03-14 17:32:55.306 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=17:32:55.306
2026-03-14 17:32:55.878 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=567.77
2026-03-14 17:32:55.882 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=575.33 | totalMs=575.33
2026-03-14 17:32:57.915 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=17:32:57.915
2026-03-14 17:32:57.930 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=14.66
2026-03-14 17:32:57.931 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=16.00 | totalMs=16.00
2026-03-14 17:33:37.735 | step 1 | route=IT_TicketPost | empId=41671 | query called at=17:33:37.735
2026-03-14 17:33:37.746 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-14 17:33:37.749 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=14.83 | totalMs=14.83
2026-03-14 17:33:37.753 | step 1 | route=IT_TicketPost | empId=41671 | query called at=17:33:37.753
2026-03-14 17:33:37.772 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=16.14
2026-03-14 17:33:37.774 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=21.40 | totalMs=21.40
2026-03-14 17:33:37.774 | step 1 | route=IT_TicketPost | empId=41671 | query called at=17:33:37.774
2026-03-14 17:33:37.777 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-14 17:33:37.777 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.53 | totalMs=2.53
2026-03-14 17:33:37.778 | step 1 | route=IT_TicketPost | empId=41671 | query called at=17:33:37.778
2026-03-14 17:33:37.779 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-14 17:33:37.779 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=1.63 | totalMs=1.63
2026-03-14 17:33:38.002 | step 1 | route=IT_Ticket | empId=41671 | query called at=17:33:38.002
2026-03-14 17:33:38.012 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-14 17:33:38.014 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-14 17:33:38.016 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-14 17:33:38.017 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 17:33:38.036 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=18.29
2026-03-14 17:33:38.075 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=38.76
2026-03-14 17:33:38.075 | step 3 | route=IT_Ticket | empId=41671 | apiMs=73.05 | totalMs=73.05
2026-03-14 17:33:38.076 | step 1 | route=IT_Ticket | empId=41671 | query called at=17:33:38.076
2026-03-14 17:33:38.077 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-14 17:33:38.079 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 17:33:38.080 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-14 17:33:38.080 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.74 | totalMs=4.74
2026-03-14 17:45:37.230 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:45:37.230
2026-03-14 17:45:37.265 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=33.84
2026-03-14 17:45:37.269 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-14 17:45:37.273 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-14 17:45:37.277 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-14 17:45:37.299 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=21.83
2026-03-14 17:45:37.335 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=36.05
2026-03-14 17:45:37.336 | step 3 | route=IT_Ticket | empId=46973 | apiMs=105.90 | totalMs=105.90
2026-03-14 17:45:37.336 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:45:37.336
2026-03-14 17:45:37.369 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=31.65
2026-03-14 17:45:37.377 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-03-14 17:45:37.597 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=219.1
2026-03-14 17:45:37.597 | step 3 | route=IT_Ticket | empId=46973 | apiMs=260.92 | totalMs=260.92
2026-03-14 17:45:45.607 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=17:45:45.607
2026-03-14 17:45:46.042 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=434.96
2026-03-14 17:45:46.045 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=438.91 | totalMs=438.91
2026-03-14 17:46:27.089 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=17:46:27.089
2026-03-14 17:46:27.100 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-03-14 17:46:27.104 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=15.16 | totalMs=15.16
2026-03-14 17:49:37.614 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:49:37.614
2026-03-14 17:49:37.625 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-03-14 17:49:37.628 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=14.61 | totalMs=14.61
2026-03-14 17:49:37.632 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:49:37.632
2026-03-14 17:49:37.646 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=11.31
2026-03-14 17:49:37.648 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=16.46 | totalMs=16.46
2026-03-14 17:49:37.648 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:49:37.648
2026-03-14 17:49:37.650 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-14 17:49:37.651 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.34 | totalMs=2.34
2026-03-14 17:49:44.033 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:49:44.033
2026-03-14 17:49:44.058 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=24.47
2026-03-14 17:49:44.063 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-14 17:49:44.067 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-14 17:49:44.072 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-14 17:49:44.073 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-14 17:49:44.107 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=33.72
2026-03-14 17:49:44.108 | step 3 | route=IT_Ticket | empId=46973 | apiMs=74.95 | totalMs=74.95
2026-03-14 17:49:44.108 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:49:44.108
2026-03-14 17:49:44.110 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-14 17:49:44.111 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 17:49:44.113 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-14 17:49:44.113 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.80 | totalMs=4.80
2026-03-14 17:51:15.968 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:51:15.968
2026-03-14 17:51:15.979 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-14 17:51:15.984 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-14 17:51:15.989 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-14 17:51:15.993 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-14 17:51:15.995 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-14 17:51:16.029 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=33.79
2026-03-14 17:51:16.029 | step 3 | route=IT_Ticket | empId=57442 | apiMs=60.64 | totalMs=60.64
2026-03-14 17:51:16.029 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:51:16.029
2026-03-14 17:51:16.031 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-14 17:51:16.033 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-14 17:51:16.034 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 17:51:16.034 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.86 | totalMs=4.86
2026-03-14 17:51:24.964 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=17:51:24.964
2026-03-14 17:51:25.225 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=261.2
2026-03-14 17:51:25.226 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=262.08 | totalMs=262.08
2026-03-14 17:51:29.306 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=17:51:29.306
2026-03-14 17:51:29.357 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=50.6
2026-03-14 17:51:29.361 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=54.93 | totalMs=54.93
2026-03-14 17:52:10.820 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:52:10.820
2026-03-14 17:52:10.831 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-14 17:52:10.835 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.37 | totalMs=14.37
2026-03-14 17:52:10.838 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:52:10.838
2026-03-14 17:52:10.844 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=2.49
2026-03-14 17:52:10.846 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=7.62 | totalMs=7.62
2026-03-14 17:52:10.846 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:52:10.846
2026-03-14 17:52:10.849 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.11
2026-03-14 17:52:10.849 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.98 | totalMs=2.98
2026-03-14 17:52:10.850 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:52:10.850
2026-03-14 17:52:10.851 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-14 17:52:10.851 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=1.64 | totalMs=1.64
2026-03-14 17:52:13.982 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:52:13.982
2026-03-14 17:52:13.992 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-14 17:52:13.997 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-14 17:52:14.002 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-14 17:52:14.006 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-14 17:52:14.008 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-14 17:52:14.042 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=33.82
2026-03-14 17:52:14.042 | step 3 | route=IT_Ticket | empId=57442 | apiMs=60.43 | totalMs=60.43
2026-03-14 17:52:14.043 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:52:14.043
2026-03-14 17:52:14.044 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-14 17:52:14.046 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-14 17:52:14.047 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-14 17:52:14.048 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.84 | totalMs=4.84
2026-03-14 17:52:15.071 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:52:15.071
2026-03-14 17:52:15.190 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=119.11
2026-03-14 17:52:15.191 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=119.94 | totalMs=119.94
2026-03-14 17:52:15.907 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:52:15.907
2026-03-14 17:52:29.268 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:52:29.268
2026-03-14 17:52:29.305 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=37.16
2026-03-14 17:52:29.311 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=43.02 | totalMs=43.02
2026-03-14 17:52:29.314 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:52:29.314
2026-03-14 17:52:29.319 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-14 17:52:29.321 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-14 17:52:29.322 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-14 17:52:29.322 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=8.03 | totalMs=8.03
2026-03-14 17:52:31.536 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:52:31.536
2026-03-14 17:52:31.574 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=37.2
2026-03-14 17:52:31.577 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=40.99 | totalMs=40.99
2026-03-14 17:52:32.258 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:52:32.258
2026-03-14 17:52:37.332 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=17:52:37.332
2026-03-14 17:52:37.356 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=23.56
2026-03-14 17:52:37.357 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=24.65 | totalMs=24.65
2026-03-14 17:52:37.868 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:52:37.868
2026-03-14 17:52:43.650 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=17:52:43.650
2026-03-14 17:52:43.671 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=21.23
2026-03-14 17:52:43.677 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=27.39 | totalMs=27.39
2026-03-14 17:52:43.680 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=17:52:43.680
2026-03-14 17:52:43.685 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-14 17:52:43.687 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-14 17:52:43.688 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-14 17:52:43.688 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=7.96 | totalMs=7.96
2026-03-14 17:52:46.358 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=17:52:46.358
2026-03-14 17:52:46.380 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=22.1
2026-03-14 17:52:46.384 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=25.96 | totalMs=25.96
2026-03-14 17:52:46.834 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:52:46.834
2026-03-14 17:53:12.601 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:53:12.601
2026-03-14 17:53:12.612 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=10.68
2026-03-14 17:53:13.272 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=652.83
2026-03-14 17:53:14.197 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=1,596.12 | totalMs=1,596.12
2026-03-14 17:53:14.198 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:53:14.198
2026-03-14 17:53:14.202 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-14 17:53:14.207 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-14 17:53:14.211 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-14 17:53:14.211 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=13.45 | totalMs=13.45
2026-03-14 17:53:17.372 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:53:17.372
2026-03-14 17:53:17.374 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-14 17:53:17.379 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-14 17:53:17.384 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-14 17:53:17.387 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=15.15 | totalMs=15.15
2026-03-14 17:53:17.734 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:53:17.734
2026-03-14 17:53:17.774 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=39.76
2026-03-14 17:53:17.774 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=40.56 | totalMs=40.56
2026-03-14 17:53:18.396 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:53:18.396
2026-03-14 17:54:32.169 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:54:32.169
2026-03-14 17:54:32.192 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.85
2026-03-14 17:54:32.192 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=22.79 | totalMs=22.79
2026-03-14 17:54:32.631 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:54:32.631
2026-03-14 17:54:35.435 | step 1 | route=IT_Ticket | empId=51120 | query called at=17:54:35.435
2026-03-14 17:54:35.459 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=22.91
2026-03-14 17:54:35.474 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-03-14 17:54:35.494 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=17.39
2026-03-14 17:54:35.513 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.97
2026-03-14 17:54:35.514 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-14 17:54:35.576 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=61
2026-03-14 17:54:35.576 | step 3 | route=IT_Ticket | empId=51120 | apiMs=140.63 | totalMs=140.63
2026-03-14 17:54:35.576 | step 1 | route=IT_Ticket | empId=51120 | query called at=17:54:35.576
2026-03-14 17:54:35.589 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=11.81
2026-03-14 17:54:35.590 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-14 17:54:35.598 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.27
2026-03-14 17:54:35.598 | step 3 | route=IT_Ticket | empId=51120 | apiMs=21.43 | totalMs=21.43
2026-03-14 17:54:43.113 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=17:54:43.113
2026-03-14 17:54:43.541 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=427.89
2026-03-14 17:54:43.545 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=432.18 | totalMs=432.18
2026-03-14 17:54:50.759 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=17:54:50.759
2026-03-14 17:54:50.775 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=16.16
2026-03-14 17:54:50.776 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=17.25 | totalMs=17.25
2026-03-14 17:55:02.989 | step 1 | route=IT_TicketPost | empId=51120 | query called at=17:55:02.989
2026-03-14 17:55:03.000 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-14 17:55:03.004 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.72 | totalMs=14.72
2026-03-14 17:55:03.008 | step 1 | route=IT_TicketPost | empId=51120 | query called at=17:55:03.008
2026-03-14 17:55:03.026 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=15.32
2026-03-14 17:55:03.028 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=20.40 | totalMs=20.40
2026-03-14 17:55:03.028 | step 1 | route=IT_TicketPost | empId=51120 | query called at=17:55:03.028
2026-03-14 17:55:03.030 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-14 17:55:03.031 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.07 | totalMs=2.07
2026-03-14 17:55:03.031 | step 1 | route=IT_TicketPost | empId=51120 | query called at=17:55:03.031
2026-03-14 17:55:03.032 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-14 17:55:03.033 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.59 | totalMs=1.59
2026-03-14 17:55:06.046 | step 1 | route=IT_Ticket | empId=51120 | query called at=17:55:06.046
2026-03-14 17:55:06.057 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-14 17:55:06.062 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-14 17:55:06.066 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-14 17:55:06.067 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-14 17:55:06.069 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-14 17:55:06.088 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=18.86
2026-03-14 17:55:06.088 | step 3 | route=IT_Ticket | empId=51120 | apiMs=41.67 | totalMs=41.67
2026-03-14 17:55:06.089 | step 1 | route=IT_Ticket | empId=51120 | query called at=17:55:06.089
2026-03-14 17:55:06.090 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-14 17:55:06.091 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-14 17:55:06.093 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-14 17:55:06.093 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.33 | totalMs=4.33
2026-03-14 18:02:46.043 | step 1 | route=IT_Ticket | empId=51120 | query called at=18:02:46.043
2026-03-14 18:02:46.077 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=33.77
2026-03-14 18:02:46.082 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-14 18:02:46.086 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-14 18:02:46.091 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-14 18:02:46.113 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=21.76
2026-03-14 18:02:46.152 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=38.58
2026-03-14 18:02:46.153 | step 3 | route=IT_Ticket | empId=51120 | apiMs=109.77 | totalMs=109.77
2026-03-14 18:02:46.153 | step 1 | route=IT_Ticket | empId=51120 | query called at=18:02:46.153
2026-03-14 18:02:46.171 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=17.65
2026-03-14 18:02:46.172 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-14 18:02:46.174 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-14 18:02:46.174 | step 3 | route=IT_Ticket | empId=51120 | apiMs=21.25 | totalMs=21.25
2026-03-14 18:02:51.587 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=18:02:51.587
2026-03-14 18:02:52.015 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=427.66
2026-03-14 18:02:52.019 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=431.59 | totalMs=431.59
2026-03-14 18:02:53.996 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=18:02:53.996
2026-03-14 18:02:54.007 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-03-14 18:02:54.011 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=14.63 | totalMs=14.63
2026-03-14 18:03:03.122 | step 1 | route=IT_TicketPost | empId=51120 | query called at=18:03:03.122
2026-03-14 18:03:03.135 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=13.08
2026-03-14 18:03:03.139 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=17.44 | totalMs=17.44
2026-03-14 18:03:03.143 | step 1 | route=IT_TicketPost | empId=51120 | query called at=18:03:03.143
2026-03-14 18:03:03.157 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=11.22
2026-03-14 18:03:03.159 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=16.26 | totalMs=16.26
2026-03-14 18:03:03.159 | step 1 | route=IT_TicketPost | empId=51120 | query called at=18:03:03.159
2026-03-14 18:03:03.188 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.72
2026-03-14 18:03:03.189 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=29.52 | totalMs=29.52
2026-03-14 18:03:03.189 | step 1 | route=IT_TicketPost | empId=51120 | query called at=18:03:03.189
2026-03-14 18:03:03.191 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-14 18:03:03.191 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.82 | totalMs=1.82
2026-03-14 18:03:07.373 | step 1 | route=IT_Ticket | empId=51120 | query called at=18:03:07.373
2026-03-14 18:03:07.383 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-14 18:03:07.388 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-14 18:03:07.393 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-14 18:03:07.394 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-14 18:03:07.396 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-14 18:03:07.434 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=37.51
2026-03-14 18:03:07.434 | step 3 | route=IT_Ticket | empId=51120 | apiMs=61.28 | totalMs=61.28
2026-03-14 18:03:07.435 | step 1 | route=IT_Ticket | empId=51120 | query called at=18:03:07.435
2026-03-14 18:03:07.436 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-14 18:03:07.437 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-14 18:03:07.438 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-14 18:03:07.439 | step 3 | route=IT_Ticket | empId=51120 | apiMs=3.87 | totalMs=3.87
2026-03-15 08:52:49.613 | step 5 | route=dashboard | empId=ASA0191 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-15 10:00:29.474 | step 5 | route=dashboard | empId=gka0596 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-15 15:39:02.568 | step 1 | route=Ticket_SPOC_Approve | empId=47474 | query called at=15:39:02.568
2026-03-15 15:39:02.645 | step 2 | route=Ticket_SPOC_Approve | empId=47474 | query=IT_TIcket_SPOCApp_Report | queryMs=76.58
2026-03-15 15:39:02.649 | step 3 | route=Ticket_SPOC_Approve | empId=47474 | apiMs=80.76 | totalMs=80.76
2026-03-15 15:39:02.988 | step 4 | route=pageRenderd | empId=47474 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:39:02.988
2026-03-16 09:10:24.421 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:10:24.421
2026-03-16 09:10:24.553 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=131.29
2026-03-16 09:10:24.554 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=132.34 | totalMs=132.34
2026-03-16 09:10:25.162 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:10:25.162
2026-03-16 09:10:37.483 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:10:37.483
2026-03-16 09:10:37.547 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=64.23
2026-03-16 09:10:37.630 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=147.55 | totalMs=147.55
2026-03-16 09:10:37.631 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:10:37.631
2026-03-16 09:10:37.649 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.42
2026-03-16 09:10:37.651 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-16 09:10:37.652 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-16 09:10:37.653 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=21.93 | totalMs=21.93
2026-03-16 09:10:49.936 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:10:49.936
2026-03-16 09:10:50.031 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=94.71
2026-03-16 09:10:50.034 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=98.59 | totalMs=98.59
2026-03-16 09:10:50.567 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:10:50.567
2026-03-16 09:10:59.850 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:10:59.850
2026-03-16 09:10:59.881 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=30.85
2026-03-16 09:10:59.885 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=34.46 | totalMs=34.46
2026-03-16 09:11:00.325 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:11:00.325
2026-03-16 09:11:10.369 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:11:10.369
2026-03-16 09:11:10.381 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=11.4
2026-03-16 09:11:10.385 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=16.65 | totalMs=16.65
2026-03-16 09:11:10.389 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:11:10.389
2026-03-16 09:11:10.402 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.08
2026-03-16 09:11:10.403 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-16 09:11:10.412 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-03-16 09:11:10.412 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=23.25 | totalMs=23.25
2026-03-16 09:11:12.432 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:11:12.432
2026-03-16 09:11:12.506 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=73.84
2026-03-16 09:11:12.511 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=79.07 | totalMs=79.07
2026-03-16 09:11:13.191 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:11:13.191
2026-03-16 09:21:19.768 | step 1 | route=IT_Ticket | empId=68488 | query called at=09:21:19.768
2026-03-16 09:21:19.803 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=34.24
2026-03-16 09:21:19.808 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-16 09:21:19.812 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-16 09:21:19.816 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-16 09:21:24.010 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=4193.34
2026-03-16 09:21:24.048 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=37.78
2026-03-16 09:21:24.049 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4,280.61 | totalMs=4,280.61
2026-03-16 09:21:24.049 | step 1 | route=IT_Ticket | empId=68488 | query called at=09:21:24.049
2026-03-16 09:21:24.476 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=426.33
2026-03-16 09:21:24.779 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=303.09
2026-03-16 09:21:25.076 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=293.31
2026-03-16 09:21:25.080 | step 3 | route=IT_Ticket | empId=68488 | apiMs=1,030.65 | totalMs=1,030.65
2026-03-16 09:21:40.036 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=09:21:40.036
2026-03-16 09:21:41.471 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1434.57
2026-03-16 09:21:41.472 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=1,435.53 | totalMs=1,435.53
2026-03-16 09:21:44.031 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=09:21:44.031
2026-03-16 09:21:44.064 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=32.41
2026-03-16 09:21:44.067 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=36.55 | totalMs=36.55
2026-03-16 09:24:40.087 | step 1 | route=IT_TicketPost | empId=68488 | query called at=09:24:40.087
2026-03-16 09:24:40.102 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=14.51
2026-03-16 09:24:40.107 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=19.49 | totalMs=19.49
2026-03-16 09:24:40.122 | step 1 | route=IT_TicketPost | empId=68488 | query called at=09:24:40.122
2026-03-16 09:24:40.176 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=54.14
2026-03-16 09:24:40.189 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=67.06 | totalMs=67.06
2026-03-16 09:24:40.189 | step 1 | route=IT_TicketPost | empId=68488 | query called at=09:24:40.189
2026-03-16 09:24:40.198 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.07
2026-03-16 09:24:40.198 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=8.83 | totalMs=8.83
2026-03-16 09:24:40.198 | step 1 | route=IT_TicketPost | empId=68488 | query called at=09:24:40.198
2026-03-16 09:24:40.206 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.44
2026-03-16 09:24:40.206 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=8.05 | totalMs=8.05
2026-03-16 09:24:42.420 | step 1 | route=IT_Ticket | empId=68488 | query called at=09:24:42.420
2026-03-16 09:24:42.435 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=14.56
2026-03-16 09:24:42.445 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=6.05
2026-03-16 09:24:42.454 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=5.66
2026-03-16 09:24:42.459 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=5.02
2026-03-16 09:24:42.460 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-16 09:24:42.499 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=38.26
2026-03-16 09:24:42.499 | step 3 | route=IT_Ticket | empId=68488 | apiMs=78.74 | totalMs=78.74
2026-03-16 09:24:42.500 | step 1 | route=IT_Ticket | empId=68488 | query called at=09:24:42.500
2026-03-16 09:24:42.508 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-03-16 09:24:42.517 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.67
2026-03-16 09:24:42.526 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.33
2026-03-16 09:24:42.526 | step 3 | route=IT_Ticket | empId=68488 | apiMs=26.23 | totalMs=26.23
2026-03-16 09:24:50.398 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=09:24:50.398
2026-03-16 09:24:50.476 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=77.3
2026-03-16 09:24:50.476 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=78.21 | totalMs=78.21
2026-03-16 09:24:52.984 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=09:24:52.984
2026-03-16 09:24:52.995 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-16 09:24:52.998 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=14.49 | totalMs=14.49
2026-03-16 09:25:31.241 | step 1 | route=IT_TicketPost | empId=68488 | query called at=09:25:31.241
2026-03-16 09:25:31.255 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=14.06
2026-03-16 09:25:31.260 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=19.62 | totalMs=19.62
2026-03-16 09:25:31.274 | step 1 | route=IT_TicketPost | empId=68488 | query called at=09:25:31.274
2026-03-16 09:25:31.338 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=63.45
2026-03-16 09:25:31.351 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=76.67 | totalMs=76.67
2026-03-16 09:25:31.351 | step 1 | route=IT_TicketPost | empId=68488 | query called at=09:25:31.351
2026-03-16 09:25:31.365 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.84
2026-03-16 09:25:31.365 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=13.59 | totalMs=13.59
2026-03-16 09:25:31.365 | step 1 | route=IT_TicketPost | empId=68488 | query called at=09:25:31.365
2026-03-16 09:25:31.374 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.54
2026-03-16 09:25:31.375 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=9.25 | totalMs=9.25
2026-03-16 09:25:34.852 | step 1 | route=IT_Ticket | empId=68488 | query called at=09:25:34.852
2026-03-16 09:25:34.870 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=17.78
2026-03-16 09:25:34.888 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=14.74
2026-03-16 09:25:34.897 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=5.24
2026-03-16 09:25:34.905 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=8.41
2026-03-16 09:25:34.914 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=8.59
2026-03-16 09:25:34.967 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=52.62
2026-03-16 09:25:34.968 | step 3 | route=IT_Ticket | empId=68488 | apiMs=116.20 | totalMs=116.20
2026-03-16 09:25:34.968 | step 1 | route=IT_Ticket | empId=68488 | query called at=09:25:34.968
2026-03-16 09:25:34.977 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.54
2026-03-16 09:25:34.986 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-03-16 09:25:34.994 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-16 09:25:34.994 | step 3 | route=IT_Ticket | empId=68488 | apiMs=26.11 | totalMs=26.11
2026-03-16 09:26:47.629 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=09:26:47.629
2026-03-16 09:26:47.663 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=33.92
2026-03-16 09:26:47.667 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=38.66 | totalMs=38.66
2026-03-16 09:26:48.064 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:26:48.064
2026-03-16 09:42:35.832 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:42:35.832
2026-03-16 09:42:35.855 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=22.63
2026-03-16 09:42:35.857 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-16 09:42:35.858 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-16 09:42:35.859 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.64
2026-03-16 09:42:35.872 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=12.31
2026-03-16 09:42:35.903 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=31.1
2026-03-16 09:42:35.903 | step 3 | route=IT_Ticket | empId=40217 | apiMs=71.11 | totalMs=71.11
2026-03-16 09:42:35.904 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:42:35.904
2026-03-16 09:42:35.918 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=13.67
2026-03-16 09:42:35.919 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-16 09:42:35.920 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-16 09:42:35.920 | step 3 | route=IT_Ticket | empId=40217 | apiMs=16.30 | totalMs=16.30
2026-03-16 09:42:40.482 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=09:42:40.482
2026-03-16 09:42:40.960 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=477.3
2026-03-16 09:42:40.961 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=478.25 | totalMs=478.25
2026-03-16 09:42:43.483 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=09:42:43.483
2026-03-16 09:42:43.494 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.94
2026-03-16 09:42:43.498 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=15.06 | totalMs=15.06
2026-03-16 09:44:10.410 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:44:10.410
2026-03-16 09:44:10.420 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-16 09:44:10.420 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=10.69 | totalMs=10.69
2026-03-16 09:44:10.433 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:44:10.433
2026-03-16 09:44:10.480 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=46.56
2026-03-16 09:44:10.484 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=50.64 | totalMs=50.64
2026-03-16 09:44:10.484 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:44:10.484
2026-03-16 09:44:10.486 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-16 09:44:10.486 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.06 | totalMs=2.06
2026-03-16 09:44:10.487 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:44:10.487
2026-03-16 09:44:10.488 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-16 09:44:10.488 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.69 | totalMs=1.69
2026-03-16 09:44:12.565 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:44:12.565
2026-03-16 09:44:12.575 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-16 09:44:12.577 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-16 09:44:12.579 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-16 09:44:12.580 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-16 09:44:12.582 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-16 09:44:12.616 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=33.59
2026-03-16 09:44:12.616 | step 3 | route=IT_Ticket | empId=40217 | apiMs=50.35 | totalMs=50.35
2026-03-16 09:44:12.616 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:44:12.616
2026-03-16 09:44:12.618 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-16 09:44:12.619 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-16 09:44:12.620 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-16 09:44:12.621 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.50 | totalMs=4.50
2026-03-16 09:46:13.106 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=09:46:13.106
2026-03-16 09:46:13.527 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=420.14
2026-03-16 09:46:13.531 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=424.74 | totalMs=424.74
2026-03-16 09:46:15.014 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=09:46:15.014
2026-03-16 09:46:15.026 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-03-16 09:46:15.030 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=15.46 | totalMs=15.46
2026-03-16 09:46:16.669 | step 1 | route=HW_Ticket_Report | empId=68413 | query called at=09:46:16.669
2026-03-16 09:46:16.940 | step 2 | route=HW_Ticket_Report | empId=68413 | query=hw_ticket_report_kpi_proc | queryMs=270.54
2026-03-16 09:46:16.944 | step 3 | route=HW_Ticket_Report | empId=68413 | apiMs=275.04 | totalMs=275.04
2026-03-16 09:46:18.281 | step 4 | route=pageRenderd | empId=68413 | Page=HW TICKET REPORT | page fully loaded at : 09:46:18.281
2026-03-16 09:47:14.819 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:47:14.819
2026-03-16 09:47:14.851 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=31.72
2026-03-16 09:47:14.851 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=32.56 | totalMs=32.56
2026-03-16 09:47:14.865 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:47:14.865
2026-03-16 09:47:14.947 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=81.34
2026-03-16 09:47:14.963 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=97.70 | totalMs=97.70
2026-03-16 09:47:14.963 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:47:14.963
2026-03-16 09:47:14.986 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.35
2026-03-16 09:47:14.986 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=23.14 | totalMs=23.14
2026-03-16 09:47:14.987 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:47:14.987
2026-03-16 09:47:14.988 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-16 09:47:14.988 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.62 | totalMs=1.62
2026-03-16 09:47:15.205 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:47:15.205
2026-03-16 09:47:15.216 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-03-16 09:47:15.218 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-16 09:47:15.220 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-16 09:47:15.221 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-16 09:47:15.223 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-16 09:47:15.270 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=46.79
2026-03-16 09:47:15.270 | step 3 | route=IT_Ticket | empId=40217 | apiMs=65.05 | totalMs=65.05
2026-03-16 09:47:15.271 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:47:15.271
2026-03-16 09:47:15.273 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.78
2026-03-16 09:47:15.274 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-16 09:47:15.276 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-16 09:47:15.276 | step 3 | route=IT_Ticket | empId=40217 | apiMs=5.24 | totalMs=5.24
2026-03-16 09:47:37.396 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:47:37.396
2026-03-16 09:47:37.406 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-16 09:47:37.408 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-16 09:47:37.409 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-16 09:47:37.411 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-16 09:47:37.412 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-16 09:47:37.452 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=40.14
2026-03-16 09:47:37.453 | step 3 | route=IT_Ticket | empId=24329 | apiMs=56.72 | totalMs=56.72
2026-03-16 09:47:37.453 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:47:37.453
2026-03-16 09:47:37.454 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-16 09:47:37.455 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-16 09:47:37.457 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-16 09:47:37.457 | step 3 | route=IT_Ticket | empId=24329 | apiMs=3.90 | totalMs=3.90
2026-03-16 09:47:46.640 | step 1 | route=HW_TicketFun | empId= | query called at=09:47:46.640
2026-03-16 09:47:50.053 | step 2 | route=HW_TicketFun | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=3412.12
2026-03-16 09:47:50.054 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=3,413.20 | totalMs=3,413.20
2026-03-16 09:48:45.067 | step 1 | route=HW_TicketPost | empId=24329 | query called at=09:48:45.067
2026-03-16 09:48:45.204 | step 2 | route=HW_TicketPost | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=136.35
2026-03-16 09:48:45.208 | step 3 | route=HW_TicketPost | empId=24329 | apiMs=140.87 | totalMs=140.87
2026-03-16 09:48:45.211 | step 1 | route=HW_TicketPost | empId=24329 | query called at=09:48:45.211
2026-03-16 09:48:45.215 | step 2 | route=HW_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-16 09:48:45.215 | step 3 | route=HW_TicketPost | empId=24329 | apiMs=4.51 | totalMs=4.51
2026-03-16 09:48:45.216 | step 1 | route=HW_TicketPost | empId=24329 | query called at=09:48:45.216
2026-03-16 09:48:45.218 | step 2 | route=HW_TicketPost | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-16 09:48:45.218 | step 3 | route=HW_TicketPost | empId=24329 | apiMs=1.93 | totalMs=1.93
2026-03-16 09:48:45.218 | step 1 | route=HW_TicketPost | empId=24329 | query called at=09:48:45.218
2026-03-16 09:48:45.267 | step 2 | route=HW_TicketPost | empId=24329 | query=hw_ticket_save_proc_kpi | queryMs=48.56
2026-03-16 09:48:45.269 | step 3 | route=HW_TicketPost | empId=24329 | apiMs=50.60 | totalMs=50.60
2026-03-16 09:48:47.778 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:48:47.778
2026-03-16 09:48:47.789 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-03-16 09:48:47.795 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-16 09:48:47.799 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-16 09:48:47.803 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-16 09:48:47.805 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-16 09:48:47.840 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=34.54
2026-03-16 09:48:47.840 | step 3 | route=IT_Ticket | empId=24329 | apiMs=61.94 | totalMs=61.94
2026-03-16 09:48:47.841 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:48:47.841
2026-03-16 09:48:47.844 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=2.62
2026-03-16 09:48:47.847 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=2.88
2026-03-16 09:48:47.850 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=2.22
2026-03-16 09:48:47.850 | step 3 | route=IT_Ticket | empId=24329 | apiMs=9.29 | totalMs=9.29
2026-03-16 09:49:58.268 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:49:58.268
2026-03-16 09:49:58.300 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=31.11
2026-03-16 09:49:58.320 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=19.32
2026-03-16 09:49:58.338 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=18.3
2026-03-16 09:49:58.360 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=21.3
2026-03-16 09:49:58.370 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=9.4
2026-03-16 09:49:58.442 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=72.4
2026-03-16 09:49:58.443 | step 3 | route=IT_Ticket | empId=46592 | apiMs=174.43 | totalMs=174.43
2026-03-16 09:49:58.443 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:49:58.443
2026-03-16 09:49:58.454 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=10.07
2026-03-16 09:49:58.472 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=18.12
2026-03-16 09:49:58.490 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=17.24
2026-03-16 09:49:58.490 | step 3 | route=IT_Ticket | empId=46592 | apiMs=46.80 | totalMs=46.80
2026-03-16 09:50:04.683 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=09:50:04.683
2026-03-16 09:50:05.173 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=488.89
2026-03-16 09:50:05.176 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=492.61 | totalMs=492.61
2026-03-16 09:50:07.099 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=09:50:07.099
2026-03-16 09:50:07.121 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=21.22
2026-03-16 09:50:07.125 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=25.54 | totalMs=25.54
2026-03-16 09:50:54.503 | step 1 | route=IT_TicketPost | empId=46592 | query called at=09:50:54.503
2026-03-16 09:50:54.514 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-16 09:50:54.518 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=14.31 | totalMs=14.31
2026-03-16 09:50:54.521 | step 1 | route=IT_TicketPost | empId=46592 | query called at=09:50:54.521
2026-03-16 09:50:54.545 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=20.89
2026-03-16 09:50:54.548 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=26.50 | totalMs=26.50
2026-03-16 09:50:54.548 | step 1 | route=IT_TicketPost | empId=46592 | query called at=09:50:54.548
2026-03-16 09:50:54.550 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-16 09:50:54.550 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=2.29 | totalMs=2.29
2026-03-16 09:50:57.389 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:50:57.389
2026-03-16 09:50:57.399 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-16 09:50:57.404 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-16 09:50:57.408 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-16 09:50:57.410 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 09:50:57.411 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-16 09:50:57.446 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=34.15
2026-03-16 09:50:57.446 | step 3 | route=IT_Ticket | empId=46592 | apiMs=57.20 | totalMs=57.20
2026-03-16 09:50:57.446 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:50:57.446
2026-03-16 09:50:57.448 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-16 09:50:57.449 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-16 09:50:57.451 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-16 09:50:57.451 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.61 | totalMs=4.61
2026-03-16 09:52:26.557 | step 1 | route=IT_Ticket | empId=315 | query called at=09:52:26.557
2026-03-16 09:52:26.574 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=16.98
2026-03-16 09:52:26.587 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=8.78
2026-03-16 09:52:26.596 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=5.52
2026-03-16 09:52:26.605 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=5.72
2026-03-16 09:52:26.614 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_it_Ticket_Details | queryMs=8.8
2026-03-16 09:52:26.722 | step 2 | route=IT_Ticket | empId=315 | query=VMS_Comp_login_proc | queryMs=107.86
2026-03-16 09:52:26.722 | step 3 | route=IT_Ticket | empId=315 | apiMs=165.52 | totalMs=165.52
2026-03-16 09:52:26.723 | step 1 | route=IT_Ticket | empId=315 | query called at=09:52:26.723
2026-03-16 09:52:26.731 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=7.79
2026-03-16 09:52:26.740 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=8.32
2026-03-16 09:52:26.748 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=8.5
2026-03-16 09:52:26.749 | step 3 | route=IT_Ticket | empId=315 | apiMs=25.87 | totalMs=25.87
2026-03-16 09:52:44.143 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:52:44.143
2026-03-16 09:52:44.153 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-16 09:52:44.155 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-16 09:52:44.156 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-16 09:52:44.157 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-16 09:52:44.158 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-03-16 09:52:44.176 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=17.18
2026-03-16 09:52:44.176 | step 3 | route=IT_Ticket | empId=51415 | apiMs=32.96 | totalMs=32.96
2026-03-16 09:52:44.176 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:52:44.176
2026-03-16 09:52:44.178 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-16 09:52:44.179 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-16 09:52:44.180 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-16 09:52:44.180 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.84 | totalMs=3.84
2026-03-16 09:52:52.825 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:52:52.825
2026-03-16 09:52:53.019 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=193.42
2026-03-16 09:52:53.023 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=197.93 | totalMs=197.93
2026-03-16 09:52:54.371 | step 1 | route=Ticket_Entry_SPOC_Module | empId=315 | query called at=09:52:54.371
2026-03-16 09:52:54.901 | step 2 | route=Ticket_Entry_SPOC_Module | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=529.95
2026-03-16 09:52:54.902 | step 3 | route=Ticket_Entry_SPOC_Module | empId=315 | apiMs=530.91 | totalMs=530.91
2026-03-16 09:52:55.757 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:52:55.757
2026-03-16 09:52:55.772 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.49
2026-03-16 09:52:55.775 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.73 | totalMs=18.73
2026-03-16 09:52:57.642 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:52:57.642
2026-03-16 09:52:57.654 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.32
2026-03-16 09:52:57.658 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.56 | totalMs=16.56
2026-03-16 09:53:02.712 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:53:02.712
2026-03-16 09:53:02.724 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-03-16 09:53:02.728 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.01 | totalMs=16.01
2026-03-16 09:53:06.061 | step 1 | route=Ticket_Entry_SPOC_Module | empId=315 | query called at=09:53:06.061
2026-03-16 09:53:06.072 | step 2 | route=Ticket_Entry_SPOC_Module | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-03-16 09:53:06.075 | step 3 | route=Ticket_Entry_SPOC_Module | empId=315 | apiMs=14.33 | totalMs=14.33
2026-03-16 09:53:33.074 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:33.074
2026-03-16 09:53:33.084 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-16 09:53:33.088 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.92 | totalMs=13.92
2026-03-16 09:53:33.091 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:33.091
2026-03-16 09:53:33.140 | step 1 | route=IT_Ticket | empId=315 | query called at=09:53:33.140
2026-03-16 09:53:33.154 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-03-16 09:53:33.158 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-16 09:53:33.163 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-16 09:53:33.164 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-16 09:53:33.166 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-16 09:53:33.196 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=101.73
2026-03-16 09:53:33.200 | step 2 | route=IT_Ticket | empId=315 | query=VMS_Comp_login_proc | queryMs=33.99
2026-03-16 09:53:33.201 | step 3 | route=IT_Ticket | empId=315 | apiMs=60.38 | totalMs=60.38
2026-03-16 09:53:33.201 | step 1 | route=IT_Ticket | empId=315 | query called at=09:53:33.201
2026-03-16 09:53:33.203 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-16 09:53:33.204 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=113.39 | totalMs=113.39
2026-03-16 09:53:33.204 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-16 09:53:33.205 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:33.205
2026-03-16 09:53:33.206 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-16 09:53:33.206 | step 3 | route=IT_Ticket | empId=315 | apiMs=5.21 | totalMs=5.21
2026-03-16 09:53:33.207 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-16 09:53:33.207 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.37 | totalMs=2.37
2026-03-16 09:53:33.207 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:33.207
2026-03-16 09:53:33.209 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-16 09:53:33.209 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.69 | totalMs=1.69
2026-03-16 09:53:35.708 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:53:35.708
2026-03-16 09:53:35.719 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-03-16 09:53:35.724 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-16 09:53:35.728 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-16 09:53:35.732 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-16 09:53:35.733 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-16 09:53:35.780 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=46.9
2026-03-16 09:53:35.781 | step 3 | route=IT_Ticket | empId=51415 | apiMs=73.07 | totalMs=73.07
2026-03-16 09:53:35.781 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:53:35.781
2026-03-16 09:53:35.783 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-16 09:53:35.784 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-16 09:53:35.785 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-16 09:53:35.785 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.76 | totalMs=3.76
2026-03-16 09:53:47.140 | step 1 | route=Ticket_Entry_SPOC_Module | empId=315 | query called at=09:53:47.140
2026-03-16 09:53:47.159 | step 2 | route=Ticket_Entry_SPOC_Module | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=18.08
2026-03-16 09:53:47.162 | step 3 | route=Ticket_Entry_SPOC_Module | empId=315 | apiMs=22.04 | totalMs=22.04
2026-03-16 09:54:32.358 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:54:32.358
2026-03-16 09:54:32.415 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=56.8
2026-03-16 09:54:32.418 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.37 | totalMs=60.37
2026-03-16 09:54:34.971 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:54:34.971
2026-03-16 09:54:34.987 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.16
2026-03-16 09:54:34.990 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.13 | totalMs=19.13
2026-03-16 09:54:51.468 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:54:51.468
2026-03-16 09:54:51.479 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-16 09:54:51.483 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.97 | totalMs=14.97
2026-03-16 09:55:02.408 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:55:02.408
2026-03-16 09:55:02.419 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-16 09:55:02.423 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.17 | totalMs=14.17
2026-03-16 09:55:02.426 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:55:02.426
2026-03-16 09:55:02.440 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=10.63
2026-03-16 09:55:02.446 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.67 | totalMs=19.67
2026-03-16 09:55:02.446 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:55:02.446
2026-03-16 09:55:02.448 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-16 09:55:02.448 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.09 | totalMs=2.09
2026-03-16 09:55:02.449 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:55:02.449
2026-03-16 09:55:02.450 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-16 09:55:02.450 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.80 | totalMs=1.80
2026-03-16 09:55:07.114 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:55:07.114
2026-03-16 09:55:07.125 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-16 09:55:07.130 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-16 09:55:07.135 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-16 09:55:07.139 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-16 09:55:07.141 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-16 09:55:07.175 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.64
2026-03-16 09:55:07.176 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.42 | totalMs=61.42
2026-03-16 09:55:07.176 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:55:07.176
2026-03-16 09:55:07.178 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-16 09:55:07.179 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-16 09:55:07.180 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-16 09:55:07.181 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.51 | totalMs=4.51
2026-03-16 09:55:20.044 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:55:20.044
2026-03-16 09:55:20.077 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.53
2026-03-16 09:55:20.078 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=33.38 | totalMs=33.38
2026-03-16 09:55:22.845 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:55:22.845
2026-03-16 09:55:22.873 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=26.97
2026-03-16 09:55:22.876 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=31.48 | totalMs=31.48
2026-03-16 09:55:42.510 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:55:42.510
2026-03-16 09:55:42.536 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=25.37
2026-03-16 09:55:42.540 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.88 | totalMs=29.88
2026-03-16 09:55:42.543 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:55:42.543
2026-03-16 09:55:42.566 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=20.09
2026-03-16 09:55:42.568 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=25.05 | totalMs=25.05
2026-03-16 09:55:42.569 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:55:42.569
2026-03-16 09:55:42.572 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.98
2026-03-16 09:55:42.573 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.81 | totalMs=3.81
2026-03-16 09:55:42.573 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:55:42.573
2026-03-16 09:55:42.578 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.91
2026-03-16 09:55:42.579 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.81 | totalMs=5.81
2026-03-16 09:55:46.099 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:55:46.099
2026-03-16 09:55:46.116 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.14
2026-03-16 09:55:46.130 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-16 09:55:46.140 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=6.16
2026-03-16 09:55:46.149 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=6.47
2026-03-16 09:55:46.159 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=9.2
2026-03-16 09:55:46.230 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=71.39
2026-03-16 09:55:46.231 | step 3 | route=IT_Ticket | empId=51415 | apiMs=131.93 | totalMs=131.93
2026-03-16 09:55:46.231 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:55:46.231
2026-03-16 09:55:46.240 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.39
2026-03-16 09:55:46.249 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.96
2026-03-16 09:55:46.259 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.9
2026-03-16 09:55:46.259 | step 3 | route=IT_Ticket | empId=51415 | apiMs=27.57 | totalMs=27.57
2026-03-16 09:55:57.462 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:55:57.462
2026-03-16 09:55:57.532 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=69.43
2026-03-16 09:55:57.535 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=73.69 | totalMs=73.69
2026-03-16 09:56:00.292 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:56:00.292
2026-03-16 09:56:00.324 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.16
2026-03-16 09:56:00.328 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=36.69 | totalMs=36.69
2026-03-16 09:56:07.674 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:56:07.674
2026-03-16 09:56:07.684 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-16 09:56:07.687 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.51 | totalMs=13.51
2026-03-16 09:56:07.691 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:56:07.691
2026-03-16 09:56:07.696 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1.95
2026-03-16 09:56:07.698 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=6.81 | totalMs=6.81
2026-03-16 09:56:07.698 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:56:07.698
2026-03-16 09:56:07.700 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-16 09:56:07.700 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.12 | totalMs=2.12
2026-03-16 09:56:07.701 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:56:07.701
2026-03-16 09:56:07.702 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-16 09:56:07.702 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.48 | totalMs=1.48
2026-03-16 09:56:08.857 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:56:08.857
2026-03-16 09:56:08.868 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-16 09:56:08.872 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-16 09:56:08.876 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-16 09:56:08.878 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-16 09:56:08.880 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-16 09:56:08.913 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.23
2026-03-16 09:56:08.913 | step 3 | route=IT_Ticket | empId=51415 | apiMs=55.98 | totalMs=55.98
2026-03-16 09:56:08.914 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:56:08.914
2026-03-16 09:56:08.916 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-16 09:56:08.917 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-16 09:56:08.918 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-16 09:56:08.919 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.97 | totalMs=4.97
2026-03-16 09:56:40.779 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:56:40.779
2026-03-16 09:56:40.814 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.06
2026-03-16 09:56:40.815 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.83 | totalMs=35.83
2026-03-16 09:56:41.291 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:56:41.291
2026-03-16 09:56:48.708 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:48.708
2026-03-16 09:56:48.772 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=63.47
2026-03-16 09:56:48.863 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=50.57
2026-03-16 09:56:48.879 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.11
2026-03-16 09:56:48.886 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-03-16 09:56:48.887 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=179.03 | totalMs=179.03
2026-03-16 09:56:48.888 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:48.888
2026-03-16 09:56:48.890 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-16 09:56:48.891 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-16 09:56:48.892 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-16 09:56:48.893 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.02 | totalMs=5.02
2026-03-16 09:56:52.116 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:52.116
2026-03-16 09:56:52.165 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=48.71
2026-03-16 09:56:52.204 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=35.28
2026-03-16 09:56:52.214 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.28
2026-03-16 09:56:52.217 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=101.89 | totalMs=101.89
2026-03-16 09:56:53.790 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:53.790
2026-03-16 09:56:53.798 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.46
2026-03-16 09:56:53.806 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-03-16 09:56:53.815 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.95
2026-03-16 09:56:53.815 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=24.86 | totalMs=24.86
2026-03-16 09:56:55.230 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:55.230
2026-03-16 09:56:55.240 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.43
2026-03-16 09:56:55.248 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.13
2026-03-16 09:56:55.257 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-03-16 09:56:55.257 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=27.37 | totalMs=27.37
2026-03-16 09:56:58.525 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:56:58.525
2026-03-16 09:56:58.546 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=20.76
2026-03-16 09:56:58.547 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=21.58 | totalMs=21.58
2026-03-16 09:56:58.973 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:56:58.973
2026-03-16 10:04:41.405 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:04:41.405
2026-03-16 10:04:41.483 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=76.95
2026-03-16 10:04:41.486 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=81.14 | totalMs=81.14
2026-03-16 10:04:43.953 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:04:43.953
2026-03-16 10:04:43.964 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-03-16 10:04:43.968 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.03 | totalMs=15.03
2026-03-16 10:05:00.673 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:05:00.673
2026-03-16 10:05:00.698 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=24.76
2026-03-16 10:05:00.702 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.98 | totalMs=28.98
2026-03-16 10:05:00.705 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:05:00.705
2026-03-16 10:05:00.730 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=21.74
2026-03-16 10:05:00.732 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=26.63 | totalMs=26.63
2026-03-16 10:05:00.732 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:05:00.732
2026-03-16 10:05:00.761 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.36
2026-03-16 10:05:00.761 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.18 | totalMs=29.18
2026-03-16 10:05:00.762 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:05:00.762
2026-03-16 10:05:00.763 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-16 10:05:00.764 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.65 | totalMs=1.65
2026-03-16 10:05:03.852 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:05:03.852
2026-03-16 10:05:03.863 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-16 10:05:03.868 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-16 10:05:03.872 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-16 10:05:03.873 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-16 10:05:03.896 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=21.91
2026-03-16 10:05:03.932 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=36.49
2026-03-16 10:05:03.933 | step 3 | route=IT_Ticket | empId=51415 | apiMs=81.01 | totalMs=81.01
2026-03-16 10:05:03.933 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:05:03.933
2026-03-16 10:05:03.944 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=10.72
2026-03-16 10:05:03.945 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-16 10:05:03.946 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-16 10:05:03.947 | step 3 | route=IT_Ticket | empId=51415 | apiMs=13.63 | totalMs=13.63
2026-03-16 10:05:10.551 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:05:10.551
2026-03-16 10:05:10.606 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.79
2026-03-16 10:05:10.607 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.77 | totalMs=55.77
2026-03-16 10:05:20.075 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:05:20.075
2026-03-16 10:05:20.086 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-03-16 10:05:20.086 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.53 | totalMs=11.53
2026-03-16 10:05:32.824 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:05:32.824
2026-03-16 10:05:32.835 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-16 10:05:32.839 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.49 | totalMs=14.49
2026-03-16 10:05:32.842 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:05:32.842
2026-03-16 10:05:32.847 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.23
2026-03-16 10:05:32.849 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.50 | totalMs=7.50
2026-03-16 10:05:32.850 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:05:32.850
2026-03-16 10:05:32.852 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-16 10:05:32.852 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.07 | totalMs=2.07
2026-03-16 10:05:32.852 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:05:32.852
2026-03-16 10:05:32.854 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-16 10:05:32.854 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.62 | totalMs=1.62
2026-03-16 10:05:35.751 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:05:35.751
2026-03-16 10:05:35.762 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-16 10:05:35.767 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-16 10:05:35.772 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-16 10:05:35.773 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-16 10:05:35.775 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-16 10:05:35.808 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=32.81
2026-03-16 10:05:35.808 | step 3 | route=IT_Ticket | empId=51415 | apiMs=57.15 | totalMs=57.15
2026-03-16 10:05:35.809 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:05:35.809
2026-03-16 10:05:35.810 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-16 10:05:35.812 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-16 10:05:35.813 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-16 10:05:35.813 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.25 | totalMs=4.25
2026-03-16 10:05:37.597 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:05:37.597
2026-03-16 10:05:37.653 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=55.92
2026-03-16 10:05:37.657 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=60.45 | totalMs=60.45
2026-03-16 10:05:38.041 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:05:38.041
2026-03-16 10:05:41.653 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:05:41.653
2026-03-16 10:05:41.688 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=34.97
2026-03-16 10:05:41.703 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=9.37
2026-03-16 10:05:41.709 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=55.82 | totalMs=55.82
2026-03-16 10:05:41.712 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:05:41.712
2026-03-16 10:05:41.714 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-16 10:05:41.715 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-16 10:05:41.717 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-16 10:05:41.717 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.64 | totalMs=4.64
2026-03-16 10:05:44.643 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:05:44.643
2026-03-16 10:05:44.644 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-16 10:05:44.650 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-16 10:05:44.654 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-16 10:05:44.658 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=14.92 | totalMs=14.92
2026-03-16 10:05:46.602 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:05:46.602
2026-03-16 10:05:46.624 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=22.36
2026-03-16 10:05:46.625 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=23.28 | totalMs=23.28
2026-03-16 10:05:47.344 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:05:47.344
2026-03-16 10:08:26.898 | step 1 | route=IT_Ticket | empId=31262 | query called at=10:08:26.898
2026-03-16 10:08:26.910 | step 2 | route=IT_Ticket | empId=31262 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-03-16 10:08:26.916 | step 2 | route=IT_Ticket | empId=31262 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-16 10:08:26.921 | step 2 | route=IT_Ticket | empId=31262 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-16 10:08:26.926 | step 2 | route=IT_Ticket | empId=31262 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-16 10:08:26.928 | step 2 | route=IT_Ticket | empId=31262 | query=Kpi_it_Ticket_Details | queryMs=1.56
2026-03-16 10:08:26.965 | step 2 | route=IT_Ticket | empId=31262 | query=VMS_Comp_login_proc | queryMs=36.65
2026-03-16 10:08:26.965 | step 3 | route=IT_Ticket | empId=31262 | apiMs=67.29 | totalMs=67.29
2026-03-16 10:08:26.965 | step 1 | route=IT_Ticket | empId=31262 | query called at=10:08:26.965
2026-03-16 10:08:26.968 | step 2 | route=IT_Ticket | empId=31262 | query=Kpi_HW_Ticket_Details | queryMs=1.95
2026-03-16 10:08:26.970 | step 2 | route=IT_Ticket | empId=31262 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-03-16 10:08:26.972 | step 2 | route=IT_Ticket | empId=31262 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-16 10:08:26.972 | step 3 | route=IT_Ticket | empId=31262 | apiMs=6.60 | totalMs=6.60
2026-03-16 10:19:18.588 | step 1 | route=IT_Ticket | empId=51431 | query called at=10:19:18.588
2026-03-16 10:19:18.636 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=47.19
2026-03-16 10:19:18.642 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-16 10:19:18.646 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-16 10:19:18.651 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 10:19:18.673 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_it_Ticket_Details | queryMs=22.11
2026-03-16 10:19:18.710 | step 2 | route=IT_Ticket | empId=51431 | query=VMS_Comp_login_proc | queryMs=36.43
2026-03-16 10:19:18.710 | step 3 | route=IT_Ticket | empId=51431 | apiMs=122.60 | totalMs=122.60
2026-03-16 10:19:18.711 | step 1 | route=IT_Ticket | empId=51431 | query called at=10:19:18.711
2026-03-16 10:19:18.729 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=17.71
2026-03-16 10:19:18.731 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-16 10:19:18.732 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-16 10:19:18.732 | step 3 | route=IT_Ticket | empId=51431 | apiMs=21.38 | totalMs=21.38
2026-03-16 10:19:24.922 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51431 | query called at=10:19:24.922
2026-03-16 10:19:25.249 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=326.8
2026-03-16 10:19:25.249 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51431 | apiMs=327.76 | totalMs=327.76
2026-03-16 10:19:29.371 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51431 | query called at=10:19:29.371
2026-03-16 10:19:29.384 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=12.67
2026-03-16 10:19:29.389 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51431 | apiMs=17.43 | totalMs=17.43
2026-03-16 10:20:00.531 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:20:00.531
2026-03-16 10:20:00.542 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-16 10:20:00.547 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-16 10:20:00.552 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-16 10:20:00.556 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-16 10:20:00.557 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-16 10:20:00.575 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=17.59
2026-03-16 10:20:00.575 | step 3 | route=IT_Ticket | empId=51700 | apiMs=43.65 | totalMs=43.65
2026-03-16 10:20:00.576 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:20:00.576
2026-03-16 10:20:00.577 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-16 10:20:00.578 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-16 10:20:00.579 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-16 10:20:00.580 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.22 | totalMs=4.22
2026-03-16 10:20:06.289 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=10:20:06.289
2026-03-16 10:20:06.595 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=303.08
2026-03-16 10:20:06.599 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=309.84 | totalMs=309.84
2026-03-16 10:20:07.641 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=10:20:07.641
2026-03-16 10:20:07.653 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-03-16 10:20:07.653 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=11.56 | totalMs=11.56
2026-03-16 10:20:16.926 | step 1 | route=IT_TicketPost | empId=51431 | query called at=10:20:16.926
2026-03-16 10:20:16.939 | step 2 | route=IT_TicketPost | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=12.54
2026-03-16 10:20:16.943 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=16.80 | totalMs=16.80
2026-03-16 10:20:16.946 | step 1 | route=IT_TicketPost | empId=51431 | query called at=10:20:16.946
2026-03-16 10:20:16.975 | step 2 | route=IT_TicketPost | empId=51431 | query=IT_Ticket_Save_SPOC | queryMs=25.41
2026-03-16 10:20:16.976 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=29.93 | totalMs=29.93
2026-03-16 10:20:16.976 | step 1 | route=IT_TicketPost | empId=51431 | query called at=10:20:16.976
2026-03-16 10:20:16.979 | step 2 | route=IT_TicketPost | empId=51431 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.11
2026-03-16 10:20:16.979 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=2.95 | totalMs=2.95
2026-03-16 10:20:16.980 | step 1 | route=IT_TicketPost | empId=51431 | query called at=10:20:16.980
2026-03-16 10:20:16.981 | step 2 | route=IT_TicketPost | empId=51431 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-16 10:20:16.981 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=1.47 | totalMs=1.47
2026-03-16 10:20:20.191 | step 1 | route=IT_Ticket | empId=51431 | query called at=10:20:20.191
2026-03-16 10:20:20.204 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-16 10:20:20.209 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-16 10:20:20.213 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-16 10:20:20.217 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-16 10:20:20.218 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-16 10:20:20.258 | step 2 | route=IT_Ticket | empId=51431 | query=VMS_Comp_login_proc | queryMs=39.57
2026-03-16 10:20:20.259 | step 3 | route=IT_Ticket | empId=51431 | apiMs=67.82 | totalMs=67.82
2026-03-16 10:20:20.259 | step 1 | route=IT_Ticket | empId=51431 | query called at=10:20:20.259
2026-03-16 10:20:20.260 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-16 10:20:20.262 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-16 10:20:20.263 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-16 10:20:20.263 | step 3 | route=IT_Ticket | empId=51431 | apiMs=3.82 | totalMs=3.82
2026-03-16 10:21:01.035 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:21:01.035
2026-03-16 10:21:01.053 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=17.32
2026-03-16 10:21:01.057 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=21.49 | totalMs=21.49
2026-03-16 10:21:01.060 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:21:01.060
2026-03-16 10:21:01.075 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=12.22
2026-03-16 10:21:01.081 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=21.60 | totalMs=21.60
2026-03-16 10:21:01.082 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:21:01.082
2026-03-16 10:21:01.084 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-16 10:21:01.084 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=2.44 | totalMs=2.44
2026-03-16 10:21:02.978 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:21:02.978
2026-03-16 10:21:02.991 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-16 10:21:03.000 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.18
2026-03-16 10:21:03.008 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-03-16 10:21:03.011 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=2.52
2026-03-16 10:21:03.012 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-16 10:21:03.028 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=15.63
2026-03-16 10:21:03.029 | step 3 | route=IT_Ticket | empId=51700 | apiMs=50.43 | totalMs=50.43
2026-03-16 10:21:03.029 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:21:03.029
2026-03-16 10:21:03.030 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-16 10:21:03.031 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-16 10:21:03.033 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-16 10:21:03.033 | step 3 | route=IT_Ticket | empId=51700 | apiMs=3.75 | totalMs=3.75
2026-03-16 10:21:10.928 | step 1 | route=Ticket_SPOC_Approve | empId=38894 | query called at=10:21:10.928
2026-03-16 10:21:10.963 | step 2 | route=Ticket_SPOC_Approve | empId=38894 | query=IT_TIcket_SPOCApp_Report | queryMs=30.36
2026-03-16 10:21:10.966 | step 3 | route=Ticket_SPOC_Approve | empId=38894 | apiMs=37.83 | totalMs=37.83
2026-03-16 10:21:11.427 | step 4 | route=pageRenderd | empId=38894 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:21:11.427
2026-03-16 10:25:38.019 | step 1 | route=IT_Ticket_Report | empId=67002 | query called at=10:25:38.019
2026-03-16 10:25:38.297 | step 2 | route=IT_Ticket_Report | empId=67002 | query=kpi_it_ticket_report_page_proc | queryMs=276.66
2026-03-16 10:25:38.301 | step 3 | route=IT_Ticket_Report | empId=67002 | apiMs=281.22 | totalMs=281.22
2026-03-16 10:25:38.624 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:25:38.624
2026-03-16 10:25:40.118 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:25:40.118
2026-03-16 10:25:40.156 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=37.49
2026-03-16 10:25:40.160 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=41.74 | totalMs=41.74
2026-03-16 10:25:40.502 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:40.502
2026-03-16 10:27:09.594 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:27:09.594
2026-03-16 10:27:09.655 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=60.59
2026-03-16 10:27:09.662 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=67.96 | totalMs=67.96
2026-03-16 10:27:19.280 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:27:19.280
2026-03-16 10:27:19.292 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-03-16 10:27:19.296 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.27 | totalMs=16.27
2026-03-16 10:27:32.923 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:27:32.923
2026-03-16 10:27:32.934 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-16 10:27:32.938 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.92 | totalMs=14.92
2026-03-16 10:27:32.941 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:27:32.941
2026-03-16 10:27:32.956 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.46
2026-03-16 10:27:32.964 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.72 | totalMs=22.72
2026-03-16 10:27:32.964 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:27:32.964
2026-03-16 10:27:32.966 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-16 10:27:32.967 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.39 | totalMs=2.39
2026-03-16 10:27:32.967 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:27:32.967
2026-03-16 10:27:32.968 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-16 10:27:32.969 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.63 | totalMs=1.63
2026-03-16 10:27:34.864 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:27:34.864
2026-03-16 10:27:34.874 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-16 10:27:34.879 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-16 10:27:34.883 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-16 10:27:34.884 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-16 10:27:34.906 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=21.93
2026-03-16 10:27:34.944 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=37.26
2026-03-16 10:27:34.944 | step 3 | route=IT_Ticket | empId=51415 | apiMs=80.62 | totalMs=80.62
2026-03-16 10:27:34.945 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:27:34.945
2026-03-16 10:27:34.963 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=17.91
2026-03-16 10:27:34.965 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-16 10:27:34.966 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-16 10:27:34.966 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.29 | totalMs=21.29
2026-03-16 10:27:45.055 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:27:45.055
2026-03-16 10:27:45.133 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=76.74
2026-03-16 10:27:45.136 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=80.98 | totalMs=80.98
2026-03-16 10:27:49.389 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:27:49.389
2026-03-16 10:27:49.402 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.79
2026-03-16 10:27:49.405 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.65 | totalMs=15.65
2026-03-16 10:27:58.909 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:27:58.909
2026-03-16 10:27:58.920 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-16 10:27:58.924 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.05 | totalMs=15.05
2026-03-16 10:27:58.927 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:27:58.927
2026-03-16 10:27:58.933 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.29
2026-03-16 10:27:58.936 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.29 | totalMs=8.29
2026-03-16 10:27:58.936 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:27:58.936
2026-03-16 10:27:58.938 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-16 10:27:58.938 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.05 | totalMs=2.05
2026-03-16 10:27:58.938 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:27:58.938
2026-03-16 10:27:58.940 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-16 10:27:58.940 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.52 | totalMs=1.52
2026-03-16 10:28:01.249 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:28:01.249
2026-03-16 10:28:01.259 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-16 10:28:01.264 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-16 10:28:01.269 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-16 10:28:01.273 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-16 10:28:01.275 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-16 10:28:01.309 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.83
2026-03-16 10:28:01.309 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.06 | totalMs=60.06
2026-03-16 10:28:01.310 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:28:01.310
2026-03-16 10:28:01.311 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-16 10:28:01.312 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-16 10:28:01.313 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-16 10:28:01.313 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.94 | totalMs=3.94
2026-03-16 10:28:02.885 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:28:02.885
2026-03-16 10:28:02.909 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=23.91
2026-03-16 10:28:02.909 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=24.79 | totalMs=24.79
2026-03-16 10:28:03.419 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:03.419
2026-03-16 10:28:07.222 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:28:07.222
2026-03-16 10:28:07.247 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=25.23
2026-03-16 10:28:07.254 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2.97
2026-03-16 10:28:07.257 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=35.77 | totalMs=35.77
2026-03-16 10:28:07.258 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:28:07.258
2026-03-16 10:28:07.261 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.98
2026-03-16 10:28:07.264 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.65
2026-03-16 10:28:07.285 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.68
2026-03-16 10:28:07.286 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=27.92 | totalMs=27.92
2026-03-16 10:28:09.303 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:28:09.303
2026-03-16 10:28:09.330 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.28
2026-03-16 10:28:09.335 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-16 10:28:09.339 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-16 10:28:09.339 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=36.62 | totalMs=36.62
2026-03-16 10:28:11.394 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:28:11.394
2026-03-16 10:28:11.420 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=25.84
2026-03-16 10:28:11.420 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=26.65 | totalMs=26.65
2026-03-16 10:28:11.837 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:11.837
2026-03-16 10:28:32.678 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:28:32.678
2026-03-16 10:28:32.699 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=21.21
2026-03-16 10:28:32.703 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=25.58 | totalMs=25.58
2026-03-16 10:28:33.653 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:33.653
2026-03-16 10:28:39.815 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:28:39.815
2026-03-16 10:28:39.836 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=17.55
2026-03-16 10:28:39.843 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=28.18 | totalMs=28.18
2026-03-16 10:28:39.844 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:28:39.844
2026-03-16 10:28:39.846 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-16 10:28:39.847 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-16 10:28:39.848 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-16 10:28:39.849 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=4.75 | totalMs=4.75
2026-03-16 10:28:43.697 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:28:43.697
2026-03-16 10:28:43.718 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=20.46
2026-03-16 10:28:43.721 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=24.25 | totalMs=24.25
2026-03-16 10:28:44.495 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:44.495
2026-03-16 10:30:20.072 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:30:20.072
2026-03-16 10:30:20.130 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=57.75
2026-03-16 10:30:20.134 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=62.38 | totalMs=62.38
2026-03-16 10:30:28.064 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:30:28.064
2026-03-16 10:30:28.084 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=19.1
2026-03-16 10:30:28.088 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=23.48 | totalMs=23.48
2026-03-16 10:30:35.984 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:30:35.984
2026-03-16 10:30:35.996 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-03-16 10:30:36.000 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.62 | totalMs=15.62
2026-03-16 10:30:36.003 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:30:36.003
2026-03-16 10:30:36.081 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=74.58
2026-03-16 10:30:36.351 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=347.67 | totalMs=347.67
2026-03-16 10:30:36.351 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:30:36.351
2026-03-16 10:30:36.360 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.36
2026-03-16 10:30:36.361 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.17 | totalMs=9.17
2026-03-16 10:30:36.361 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:30:36.361
2026-03-16 10:30:36.369 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.61
2026-03-16 10:30:36.369 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.34 | totalMs=8.34
2026-03-16 10:30:41.286 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:30:41.286
2026-03-16 10:30:41.296 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-16 10:30:41.301 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-16 10:30:41.305 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-16 10:30:41.306 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-16 10:30:41.307 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-03-16 10:30:41.348 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=40.17
2026-03-16 10:30:41.348 | step 3 | route=IT_Ticket | empId=51415 | apiMs=62.21 | totalMs=62.21
2026-03-16 10:30:41.349 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:30:41.349
2026-03-16 10:30:41.350 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-16 10:30:41.352 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-16 10:30:41.353 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-16 10:30:41.353 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.43 | totalMs=4.43
2026-03-16 10:30:43.184 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:30:43.184
2026-03-16 10:30:43.207 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=22.76
2026-03-16 10:30:43.211 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=27.41 | totalMs=27.41
2026-03-16 10:30:43.576 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:30:43.576
2026-03-16 10:30:46.732 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:30:46.732
2026-03-16 10:30:46.744 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.66
2026-03-16 10:30:46.750 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=17.78 | totalMs=17.78
2026-03-16 10:30:46.753 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:30:46.753
2026-03-16 10:30:46.757 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-16 10:30:46.759 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-16 10:30:46.760 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-16 10:30:46.760 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.06 | totalMs=7.06
2026-03-16 10:30:50.948 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:30:50.948
2026-03-16 10:30:50.984 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.35
2026-03-16 10:30:50.988 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.40 | totalMs=39.40
2026-03-16 10:30:51.504 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:30:51.504
2026-03-16 10:31:36.680 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=10:31:36.680
2026-03-16 10:31:36.704 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=22.61
2026-03-16 10:31:36.704 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=23.51 | totalMs=23.51
2026-03-16 10:31:37.674 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:31:37.674
2026-03-16 10:33:16.591 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:33:16.591
2026-03-16 10:33:16.607 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=15.42
2026-03-16 10:33:16.620 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-03-16 10:33:16.628 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.46
2026-03-16 10:33:16.633 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 10:33:16.634 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-16 10:33:16.673 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=38.33
2026-03-16 10:33:16.673 | step 3 | route=IT_Ticket | empId=43200 | apiMs=82.42 | totalMs=82.42
2026-03-16 10:33:16.674 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:33:16.674
2026-03-16 10:33:16.685 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=10.55
2026-03-16 10:33:16.693 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-16 10:33:16.702 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.35
2026-03-16 10:33:16.702 | step 3 | route=IT_Ticket | empId=43200 | apiMs=28.45 | totalMs=28.45
2026-03-16 10:33:25.418 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=10:33:25.418
2026-03-16 10:33:25.501 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=82.6
2026-03-16 10:33:25.505 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=87.10 | totalMs=87.10
2026-03-16 10:33:29.710 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=10:33:29.710
2026-03-16 10:33:29.889 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=178.1
2026-03-16 10:33:29.893 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=182.77 | totalMs=182.77
2026-03-16 10:33:58.691 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=10:33:58.691
2026-03-16 10:33:58.734 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=42.02
2026-03-16 10:33:58.746 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=54.75 | totalMs=54.75
2026-03-16 10:33:58.749 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=10:33:58.749
2026-03-16 10:33:58.759 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.38
2026-03-16 10:33:58.768 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.55
2026-03-16 10:33:58.777 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.49
2026-03-16 10:33:58.777 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=28.22 | totalMs=28.22
2026-03-16 10:33:59.071 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=10:33:59.071
2026-03-16 10:33:59.088 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=16.61
2026-03-16 10:33:59.088 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=17.35 | totalMs=17.35
2026-03-16 10:34:01.611 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:34:01.611
2026-03-16 10:39:42.522 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=10:39:42.522
2026-03-16 10:39:42.534 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-03-16 10:39:42.798 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=276.13 | totalMs=276.13
2026-03-16 10:40:15.591 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:40:15.591
2026-03-16 10:40:15.617 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=26.1
2026-03-16 10:40:15.621 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=29.96 | totalMs=29.96
2026-03-16 10:40:16.576 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:16.576
2026-03-16 10:40:20.875 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:40:20.875
2026-03-16 10:40:20.919 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=43.67
2026-03-16 10:40:20.926 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=50.83 | totalMs=50.83
2026-03-16 10:40:20.929 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:40:20.929
2026-03-16 10:40:20.934 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-16 10:40:20.935 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-16 10:40:20.936 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-16 10:40:20.937 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=7.81 | totalMs=7.81
2026-03-16 10:40:21.157 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:40:21.157
2026-03-16 10:40:21.173 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=15.59
2026-03-16 10:40:21.174 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=16.36 | totalMs=16.36
2026-03-16 10:40:21.495 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:21.495
2026-03-16 10:40:53.773 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:40:53.773
2026-03-16 10:40:53.783 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-16 10:40:53.786 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=13.49 | totalMs=13.49
2026-03-16 10:40:53.789 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:40:53.789
2026-03-16 10:40:53.810 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=18.28
2026-03-16 10:40:53.812 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=22.92 | totalMs=22.92
2026-03-16 10:40:53.812 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:40:53.812
2026-03-16 10:40:53.815 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.66
2026-03-16 10:40:53.816 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=3.49 | totalMs=3.49
2026-03-16 10:40:53.816 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:40:53.816
2026-03-16 10:40:53.818 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-16 10:40:53.818 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.96 | totalMs=1.96
2026-03-16 10:40:57.684 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:40:57.684
2026-03-16 10:40:57.701 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=15.89
2026-03-16 10:40:57.709 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.46
2026-03-16 10:40:57.717 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.34
2026-03-16 10:40:57.726 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.85
2026-03-16 10:40:57.754 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=27.74
2026-03-16 10:40:57.797 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=42.51
2026-03-16 10:40:57.797 | step 3 | route=IT_Ticket | empId=43200 | apiMs=112.48 | totalMs=112.48
2026-03-16 10:40:57.797 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:40:57.797
2026-03-16 10:40:57.822 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=24.48
2026-03-16 10:40:57.831 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-16 10:40:57.839 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-16 10:40:57.839 | step 3 | route=IT_Ticket | empId=43200 | apiMs=41.94 | totalMs=41.94
2026-03-16 10:41:35.391 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:41:35.391
2026-03-16 10:41:35.402 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-16 10:41:35.411 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=7.83
2026-03-16 10:41:35.412 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-16 10:41:35.414 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-16 10:41:35.415 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-16 10:41:35.470 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=54.54
2026-03-16 10:41:35.470 | step 3 | route=IT_Ticket | empId=60917 | apiMs=78.85 | totalMs=78.85
2026-03-16 10:41:35.471 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:41:35.471
2026-03-16 10:41:35.472 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-16 10:41:35.474 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-16 10:41:35.475 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-16 10:41:35.475 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.63 | totalMs=4.63
2026-03-16 10:41:44.224 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=10:41:44.224
2026-03-16 10:41:44.316 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=91.6
2026-03-16 10:41:44.317 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=92.65 | totalMs=92.65
2026-03-16 10:41:47.262 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=10:41:47.262
2026-03-16 10:41:47.273 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-16 10:41:47.276 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=13.71 | totalMs=13.71
2026-03-16 10:51:36.512 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:51:36.512
2026-03-16 10:51:36.547 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=34.78
2026-03-16 10:51:36.551 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=39.61 | totalMs=39.61
2026-03-16 10:51:36.555 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:51:36.555
2026-03-16 10:51:36.950 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=392.36
2026-03-16 10:51:36.953 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=398.49 | totalMs=398.49
2026-03-16 10:51:36.954 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:51:36.954
2026-03-16 10:51:36.956 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-16 10:51:36.956 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.53 | totalMs=2.53
2026-03-16 10:51:36.956 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:51:36.956
2026-03-16 10:51:36.958 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-16 10:51:36.958 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.82 | totalMs=1.82
2026-03-16 10:51:40.349 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:51:40.349
2026-03-16 10:51:40.359 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-16 10:51:40.364 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-16 10:51:40.368 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-16 10:51:40.369 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 10:51:40.385 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=15.87
2026-03-16 10:51:40.411 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=25.73
2026-03-16 10:51:40.412 | step 3 | route=IT_Ticket | empId=60917 | apiMs=62.75 | totalMs=62.75
2026-03-16 10:51:40.412 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:51:40.412
2026-03-16 10:51:40.425 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=12.62
2026-03-16 10:51:40.426 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-16 10:51:40.428 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-16 10:51:40.428 | step 3 | route=IT_Ticket | empId=60917 | apiMs=15.98 | totalMs=15.98
2026-03-16 11:13:38.759 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=11:13:38.759
2026-03-16 11:13:39.639 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=878.78
2026-03-16 11:13:39.639 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=879.88 | totalMs=879.88
2026-03-16 11:13:40.100 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:13:40.100
2026-03-16 11:13:48.090 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=11:13:48.090
2026-03-16 11:13:48.135 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=45.04
2026-03-16 11:13:48.142 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=52.08 | totalMs=52.08
2026-03-16 11:13:48.145 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=11:13:48.145
2026-03-16 11:13:48.150 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-16 11:13:48.151 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-16 11:13:48.153 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-16 11:13:48.153 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=7.93 | totalMs=7.93
2026-03-16 11:13:51.713 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=11:13:51.713
2026-03-16 11:13:51.729 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.57
2026-03-16 11:13:51.732 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=19.31 | totalMs=19.31
2026-03-16 11:13:52.662 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:13:52.662
2026-03-16 11:14:58.990 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:14:58.990
2026-03-16 11:14:59.026 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.22
2026-03-16 11:14:59.026 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.22 | totalMs=36.22
2026-03-16 11:15:00.273 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:15:00.273
2026-03-16 11:20:23.201 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:20:23.201
2026-03-16 11:20:23.296 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=94.29
2026-03-16 11:20:23.308 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-03-16 11:20:23.312 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-16 11:20:23.327 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-16 11:20:23.394 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=67.14
2026-03-16 11:20:23.487 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=92.18
2026-03-16 11:20:23.488 | step 3 | route=IT_Ticket | empId=50294 | apiMs=286.24 | totalMs=286.24
2026-03-16 11:20:23.488 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:20:23.488
2026-03-16 11:20:23.671 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=182.22
2026-03-16 11:20:23.672 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-16 11:20:23.732 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=59.85
2026-03-16 11:20:23.733 | step 3 | route=IT_Ticket | empId=50294 | apiMs=244.69 | totalMs=244.69
2026-03-16 11:20:25.636 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:20:25.636
2026-03-16 11:20:25.654 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=17.63
2026-03-16 11:20:25.658 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=21.92 | totalMs=21.92
2026-03-16 11:20:26.324 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:20:26.324
2026-03-16 11:20:31.156 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:20:31.156
2026-03-16 11:20:31.231 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=73.63
2026-03-16 11:20:31.258 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=21.7
2026-03-16 11:20:31.262 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=105.59 | totalMs=105.59
2026-03-16 11:20:31.265 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:20:31.265
2026-03-16 11:20:31.267 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-16 11:20:31.268 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-16 11:20:31.269 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-16 11:20:31.269 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=4.04 | totalMs=4.04
2026-03-16 11:20:33.687 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:20:33.687
2026-03-16 11:20:33.689 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-16 11:20:33.693 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-16 11:20:33.698 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-16 11:20:33.701 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=13.59 | totalMs=13.59
2026-03-16 11:20:34.207 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:20:34.207
2026-03-16 11:20:34.220 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=12.83
2026-03-16 11:20:34.220 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=13.59 | totalMs=13.59
2026-03-16 11:20:34.924 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:20:34.924
2026-03-16 11:21:44.102 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=11:21:44.102
2026-03-16 11:21:44.213 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=110.02
2026-03-16 11:21:44.213 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=111.09 | totalMs=111.09
2026-03-16 11:21:45.532 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=11:21:45.532
2026-03-16 11:21:45.544 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-03-16 11:21:45.549 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=16.75 | totalMs=16.75
2026-03-16 11:23:26.638 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:23:26.638
2026-03-16 11:23:26.695 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=56.21
2026-03-16 11:23:26.699 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=60.55 | totalMs=60.55
2026-03-16 11:23:26.702 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:23:26.702
2026-03-16 11:23:26.790 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=84.8
2026-03-16 11:23:26.805 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=103.10 | totalMs=103.10
2026-03-16 11:23:26.805 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:23:26.805
2026-03-16 11:23:26.858 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=52.38
2026-03-16 11:23:26.858 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=53.16 | totalMs=53.16
2026-03-16 11:23:26.859 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:23:26.859
2026-03-16 11:23:26.867 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.52
2026-03-16 11:23:26.867 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=8.19 | totalMs=8.19
2026-03-16 11:23:29.602 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:23:29.602
2026-03-16 11:23:29.612 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-16 11:23:29.617 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-16 11:23:29.621 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-16 11:23:29.623 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-16 11:23:29.666 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=43.4
2026-03-16 11:23:29.709 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=41.96
2026-03-16 11:23:29.709 | step 3 | route=IT_Ticket | empId=50294 | apiMs=107.22 | totalMs=107.22
2026-03-16 11:23:29.709 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:23:29.709
2026-03-16 11:23:29.753 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=42.85
2026-03-16 11:23:29.754 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-16 11:23:29.755 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-16 11:23:29.755 | step 3 | route=IT_Ticket | empId=50294 | apiMs=45.90 | totalMs=45.90
2026-03-16 11:23:39.666 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=11:23:39.666
2026-03-16 11:23:39.801 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=135.07
2026-03-16 11:23:39.805 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=139.57 | totalMs=139.57
2026-03-16 11:23:40.965 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=11:23:40.965
2026-03-16 11:23:40.976 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-03-16 11:23:40.980 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=14.95 | totalMs=14.95
2026-03-16 11:23:53.838 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:23:53.838
2026-03-16 11:23:53.848 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-16 11:23:53.849 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=11.07 | totalMs=11.07
2026-03-16 11:23:53.849 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:23:53.849
2026-03-16 11:23:53.904 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=54.17
2026-03-16 11:23:53.907 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=57.86 | totalMs=57.86
2026-03-16 11:23:53.907 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:23:53.907
2026-03-16 11:23:53.909 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-16 11:23:53.910 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=2.38 | totalMs=2.38
2026-03-16 11:23:53.910 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:23:53.910
2026-03-16 11:23:53.911 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-16 11:23:53.912 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.75 | totalMs=1.75
2026-03-16 11:23:55.324 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:23:55.324
2026-03-16 11:23:55.335 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-16 11:23:55.339 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-16 11:23:55.343 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-16 11:23:55.344 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-16 11:23:55.346 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-16 11:23:55.384 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=37.46
2026-03-16 11:23:55.384 | step 3 | route=IT_Ticket | empId=50294 | apiMs=59.79 | totalMs=59.79
2026-03-16 11:23:55.385 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:23:55.385
2026-03-16 11:23:55.386 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-16 11:23:55.387 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-16 11:23:55.389 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-16 11:23:55.389 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.39 | totalMs=4.39
2026-03-16 11:24:00.766 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=11:24:00.766
2026-03-16 11:24:01.009 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=242.32
2026-03-16 11:24:01.013 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=247.03 | totalMs=247.03
2026-03-16 11:24:02.025 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=11:24:02.025
2026-03-16 11:24:02.050 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=24.24
2026-03-16 11:24:02.054 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=29.02 | totalMs=29.02
2026-03-16 11:24:17.076 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:24:17.076
2026-03-16 11:24:17.087 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-16 11:24:17.090 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=14.11 | totalMs=14.11
2026-03-16 11:24:17.094 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:24:17.094
2026-03-16 11:24:17.130 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=32.75
2026-03-16 11:24:17.153 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=58.91 | totalMs=58.91
2026-03-16 11:24:17.153 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:24:17.153
2026-03-16 11:24:17.154 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-16 11:24:17.155 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.90 | totalMs=1.90
2026-03-16 11:24:17.155 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:24:17.155
2026-03-16 11:24:17.156 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-16 11:24:17.157 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.48 | totalMs=1.48
2026-03-16 11:24:19.044 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:24:19.044
2026-03-16 11:24:19.054 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.12
2026-03-16 11:24:19.058 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 11:24:19.062 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-16 11:24:19.064 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-16 11:24:19.065 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-16 11:24:19.084 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=18.57
2026-03-16 11:24:19.084 | step 3 | route=IT_Ticket | empId=50294 | apiMs=39.88 | totalMs=39.88
2026-03-16 11:24:19.085 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:24:19.085
2026-03-16 11:24:19.086 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-16 11:24:19.087 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-16 11:24:19.089 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-16 11:24:19.089 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.18 | totalMs=4.18
2026-03-16 11:24:26.315 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:24:26.315
2026-03-16 11:24:27.303 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=987.46
2026-03-16 11:24:27.303 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=988.32 | totalMs=988.32
2026-03-16 11:24:28.082 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:24:28.082
2026-03-16 11:24:29.424 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=11:24:29.424
2026-03-16 11:24:29.708 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=283.83
2026-03-16 11:24:29.712 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=287.79 | totalMs=287.79
2026-03-16 11:24:31.249 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=11:24:31.249
2026-03-16 11:24:31.260 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-16 11:24:31.261 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=11.23 | totalMs=11.23
2026-03-16 11:24:42.342 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:24:42.342
2026-03-16 11:24:42.359 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=16.32
2026-03-16 11:24:42.362 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=20.13 | totalMs=20.13
2026-03-16 11:24:42.366 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:24:42.366
2026-03-16 11:24:42.984 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=615.18
2026-03-16 11:24:43.251 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=885.04 | totalMs=885.04
2026-03-16 11:24:43.251 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:24:43.251
2026-03-16 11:24:43.260 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.2
2026-03-16 11:24:43.260 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=8.99 | totalMs=8.99
2026-03-16 11:24:43.260 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:24:43.260
2026-03-16 11:24:43.268 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.53
2026-03-16 11:24:43.269 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=8.13 | totalMs=8.13
2026-03-16 11:24:45.112 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:24:45.112
2026-03-16 11:24:45.122 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-03-16 11:24:45.126 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-16 11:24:45.130 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-16 11:24:45.131 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-16 11:24:45.133 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-16 11:24:45.168 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=35.05
2026-03-16 11:24:45.168 | step 3 | route=IT_Ticket | empId=50294 | apiMs=56.47 | totalMs=56.47
2026-03-16 11:24:45.169 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:24:45.169
2026-03-16 11:24:45.170 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-16 11:24:45.171 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-16 11:24:45.172 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-16 11:24:45.172 | step 3 | route=IT_Ticket | empId=50294 | apiMs=3.69 | totalMs=3.69
2026-03-16 11:24:51.102 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=11:24:51.102
2026-03-16 11:24:51.184 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=81.18
2026-03-16 11:24:51.184 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=82.02 | totalMs=82.02
2026-03-16 11:24:54.645 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=11:24:54.645
2026-03-16 11:24:54.660 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=14.26
2026-03-16 11:24:54.664 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=18.49 | totalMs=18.49
2026-03-16 11:25:20.420 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:25:20.420
2026-03-16 11:25:20.430 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-03-16 11:25:20.434 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=13.29 | totalMs=13.29
2026-03-16 11:25:20.437 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:25:20.437
2026-03-16 11:25:20.453 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=13.27
2026-03-16 11:25:20.457 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=20.09 | totalMs=20.09
2026-03-16 11:25:20.457 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:25:20.457
2026-03-16 11:25:20.459 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-16 11:25:20.460 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=2.33 | totalMs=2.33
2026-03-16 11:25:20.460 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:25:20.460
2026-03-16 11:25:20.461 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-16 11:25:20.462 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.59 | totalMs=1.59
2026-03-16 11:25:23.402 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:25:23.402
2026-03-16 11:25:23.415 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-16 11:25:23.419 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 11:25:23.421 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-16 11:25:23.422 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-16 11:25:23.423 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-16 11:25:23.457 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=33.56
2026-03-16 11:25:23.457 | step 3 | route=IT_Ticket | empId=50294 | apiMs=54.88 | totalMs=54.88
2026-03-16 11:25:23.458 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:25:23.458
2026-03-16 11:25:23.459 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-16 11:25:23.460 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-16 11:25:23.461 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-16 11:25:23.461 | step 3 | route=IT_Ticket | empId=50294 | apiMs=3.60 | totalMs=3.60
2026-03-16 11:25:27.906 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=11:25:27.906
2026-03-16 11:25:28.052 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=145.79
2026-03-16 11:25:28.056 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=150.05 | totalMs=150.05
2026-03-16 11:25:29.365 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=11:25:29.365
2026-03-16 11:25:29.376 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-16 11:25:29.380 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=14.61 | totalMs=14.61
2026-03-16 11:25:45.596 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:25:45.596
2026-03-16 11:25:45.605 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-03-16 11:25:45.606 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=10.06 | totalMs=10.06
2026-03-16 11:25:45.606 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:25:45.606
2026-03-16 11:25:45.609 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=2.39
2026-03-16 11:25:45.611 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=5.28 | totalMs=5.28
2026-03-16 11:25:45.612 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:25:45.612
2026-03-16 11:25:45.613 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-16 11:25:45.614 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.97 | totalMs=1.97
2026-03-16 11:25:45.614 | step 1 | route=IT_TicketPost | empId=50294 | query called at=11:25:45.614
2026-03-16 11:25:45.615 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-16 11:25:45.615 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.38 | totalMs=1.38
2026-03-16 11:25:49.443 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:25:49.443
2026-03-16 11:25:49.453 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-03-16 11:25:49.456 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-16 11:25:49.460 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-16 11:25:49.461 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-16 11:25:49.462 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-16 11:25:49.496 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=32.97
2026-03-16 11:25:49.496 | step 3 | route=IT_Ticket | empId=50294 | apiMs=52.77 | totalMs=52.77
2026-03-16 11:25:49.496 | step 1 | route=IT_Ticket | empId=50294 | query called at=11:25:49.496
2026-03-16 11:25:49.498 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-16 11:25:49.499 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-16 11:25:49.500 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-16 11:25:49.500 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.01 | totalMs=4.01
2026-03-16 11:26:59.273 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=11:26:59.273
2026-03-16 11:26:59.293 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=19.93
2026-03-16 11:26:59.294 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=21.02 | totalMs=21.02
2026-03-16 11:26:59.770 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:26:59.770
2026-03-16 11:27:23.100 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=11:27:23.100
2026-03-16 11:27:23.163 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=62.1
2026-03-16 11:27:23.263 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=49.96
2026-03-16 11:27:23.504 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=127.06
2026-03-16 11:27:23.638 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=48.88
2026-03-16 11:27:23.698 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=19.41
2026-03-16 11:27:23.765 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=41.2
2026-03-16 11:27:23.786 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=685.34 | totalMs=685.34
2026-03-16 11:27:23.786 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=11:27:23.786
2026-03-16 11:27:23.788 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-16 11:27:23.789 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-16 11:27:23.791 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-16 11:27:23.791 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=4.87 | totalMs=4.87
2026-03-16 11:27:26.089 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=11:27:26.089
2026-03-16 11:27:26.091 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-16 11:27:26.095 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-16 11:27:26.100 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-16 11:27:26.103 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=14.10 | totalMs=14.10
2026-03-16 11:27:27.433 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=11:27:27.433
2026-03-16 11:27:27.435 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-16 11:27:27.436 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-16 11:27:27.437 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-16 11:27:27.438 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=4.80 | totalMs=4.80
2026-03-16 11:27:28.668 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=11:27:28.668
2026-03-16 11:27:28.670 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-16 11:27:28.671 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-16 11:27:28.673 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-16 11:27:28.673 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=5.23 | totalMs=5.23
2026-03-16 11:27:29.828 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=11:27:29.828
2026-03-16 11:27:29.829 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-16 11:27:29.831 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-16 11:27:29.832 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-16 11:27:29.832 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=4.49 | totalMs=4.49
2026-03-16 11:27:30.964 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=11:27:30.964
2026-03-16 11:27:30.966 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-16 11:27:30.967 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-16 11:27:30.969 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-16 11:27:30.969 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=5.13 | totalMs=5.13
2026-03-16 11:27:32.684 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=11:27:32.684
2026-03-16 11:27:32.699 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.09
2026-03-16 11:27:32.700 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=15.88 | totalMs=15.88
2026-03-16 11:27:35.202 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:27:35.202
2026-03-16 11:29:47.361 | step 1 | route=IT_Ticket | empId=68617 | query called at=11:29:47.361
2026-03-16 11:29:47.396 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=33.84
2026-03-16 11:29:47.400 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-16 11:29:47.405 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-16 11:29:47.406 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 11:29:47.429 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_it_Ticket_Details | queryMs=22.2
2026-03-16 11:29:47.466 | step 2 | route=IT_Ticket | empId=68617 | query=VMS_Comp_login_proc | queryMs=36.69
2026-03-16 11:29:47.466 | step 3 | route=IT_Ticket | empId=68617 | apiMs=104.68 | totalMs=104.68
2026-03-16 11:29:47.466 | step 1 | route=IT_Ticket | empId=68617 | query called at=11:29:47.466
2026-03-16 11:29:47.484 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=17.18
2026-03-16 11:29:47.485 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-16 11:29:47.487 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-16 11:29:47.487 | step 3 | route=IT_Ticket | empId=68617 | apiMs=20.35 | totalMs=20.35
2026-03-16 11:31:05.207 | step 1 | route=IT_Ticket | empId=68617 | query called at=11:31:05.207
2026-03-16 11:31:05.223 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=16.29
2026-03-16 11:31:05.236 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=8.3
2026-03-16 11:31:05.244 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=4.91
2026-03-16 11:31:05.252 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=5.19
2026-03-16 11:31:05.261 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_it_Ticket_Details | queryMs=8.01
2026-03-16 11:31:05.304 | step 2 | route=IT_Ticket | empId=68617 | query=VMS_Comp_login_proc | queryMs=43.28
2026-03-16 11:31:05.305 | step 3 | route=IT_Ticket | empId=68617 | apiMs=98.05 | totalMs=98.05
2026-03-16 11:31:05.305 | step 1 | route=IT_Ticket | empId=68617 | query called at=11:31:05.305
2026-03-16 11:31:05.313 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=7.34
2026-03-16 11:31:05.321 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-03-16 11:31:05.329 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=7.72
2026-03-16 11:31:05.330 | step 3 | route=IT_Ticket | empId=68617 | apiMs=24.76 | totalMs=24.76
2026-03-16 11:31:19.131 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68617 | query called at=11:31:19.131
2026-03-16 11:31:19.375 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=243.08
2026-03-16 11:31:19.376 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68617 | apiMs=244.03 | totalMs=244.03
2026-03-16 11:31:27.220 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68617 | query called at=11:31:27.220
2026-03-16 11:31:27.236 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=12.96
2026-03-16 11:31:27.239 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68617 | apiMs=19.48 | totalMs=19.48
2026-03-16 11:32:22.229 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:32:22.229
2026-03-16 11:32:22.239 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-03-16 11:32:22.240 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-16 11:32:22.241 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-16 11:32:22.244 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.86
2026-03-16 11:32:22.245 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-03-16 11:32:22.281 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=35.32
2026-03-16 11:32:22.281 | step 3 | route=IT_Ticket | empId=36643 | apiMs=51.76 | totalMs=51.76
2026-03-16 11:32:22.281 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:32:22.281
2026-03-16 11:32:22.289 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=7.39
2026-03-16 11:32:22.297 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-16 11:32:22.306 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-16 11:32:22.306 | step 3 | route=IT_Ticket | empId=36643 | apiMs=24.68 | totalMs=24.68
2026-03-16 11:32:38.582 | step 1 | route=HW_Ticket_Report | empId=36643 | query called at=11:32:38.582
2026-03-16 11:32:48.255 | step 2 | route=HW_Ticket_Report | empId=36643 | query=hw_ticket_report_kpi_proc | queryMs=9672.48
2026-03-16 11:32:48.256 | step 3 | route=HW_Ticket_Report | empId=36643 | apiMs=9,673.55 | totalMs=9,673.55
2026-03-16 11:32:48.666 | step 4 | route=pageRenderd | empId=36643 | Page=HW TICKET REPORT | page fully loaded at : 11:32:48.666
2026-03-16 11:33:11.588 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:33:11.588
2026-03-16 11:33:11.599 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-16 11:33:11.600 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-16 11:33:11.601 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-16 11:33:11.603 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-16 11:33:11.604 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-16 11:33:11.642 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=37.48
2026-03-16 11:33:11.642 | step 3 | route=IT_Ticket | empId=36643 | apiMs=53.93 | totalMs=53.93
2026-03-16 11:33:11.642 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:33:11.642
2026-03-16 11:33:11.644 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-16 11:33:11.645 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-16 11:33:11.647 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-16 11:33:11.647 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.61 | totalMs=4.61
2026-03-16 11:33:25.463 | step 1 | route=HW_TicketFun | empId= | query called at=11:33:25.463
2026-03-16 11:33:25.474 | step 2 | route=HW_TicketFun | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=10.36
2026-03-16 11:33:25.478 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.10 | totalMs=15.10
2026-03-16 11:33:31.918 | step 1 | route=HW_TicketPost | empId=36643 | query called at=11:33:31.918
2026-03-16 11:33:31.946 | step 2 | route=HW_TicketPost | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=27.44
2026-03-16 11:33:31.946 | step 3 | route=HW_TicketPost | empId=36643 | apiMs=28.30 | totalMs=28.30
2026-03-16 11:33:31.946 | step 1 | route=HW_TicketPost | empId=36643 | query called at=11:33:31.946
2026-03-16 11:33:31.948 | step 2 | route=HW_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-16 11:33:31.949 | step 3 | route=HW_TicketPost | empId=36643 | apiMs=2.18 | totalMs=2.18
2026-03-16 11:33:31.949 | step 1 | route=HW_TicketPost | empId=36643 | query called at=11:33:31.949
2026-03-16 11:33:31.951 | step 2 | route=HW_TicketPost | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-16 11:33:31.951 | step 3 | route=HW_TicketPost | empId=36643 | apiMs=2.24 | totalMs=2.24
2026-03-16 11:33:31.951 | step 1 | route=HW_TicketPost | empId=36643 | query called at=11:33:31.951
2026-03-16 11:33:34.381 | step 2 | route=HW_TicketPost | empId=36643 | query=hw_ticket_save_proc_kpi | queryMs=2428.92
2026-03-16 11:33:34.486 | step 3 | route=HW_TicketPost | empId=36643 | apiMs=2,534.14 | totalMs=2,534.14
2026-03-16 11:33:36.312 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:33:36.312
2026-03-16 11:33:36.322 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-03-16 11:33:36.326 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-16 11:33:36.330 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-16 11:33:36.331 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-16 11:33:36.332 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-16 11:33:36.356 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=23.72
2026-03-16 11:33:36.357 | step 3 | route=IT_Ticket | empId=36643 | apiMs=44.79 | totalMs=44.79
2026-03-16 11:33:36.357 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:33:36.357
2026-03-16 11:33:36.358 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-16 11:33:36.360 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-16 11:33:36.361 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-16 11:33:36.361 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.00 | totalMs=4.00
2026-03-16 11:36:46.196 | step 1 | route=IT_TicketPost | empId=68617 | query called at=11:36:46.196
2026-03-16 11:36:46.233 | step 2 | route=IT_TicketPost | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=36.77
2026-03-16 11:36:46.237 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=40.68 | totalMs=40.68
2026-03-16 11:36:46.240 | step 1 | route=IT_TicketPost | empId=68617 | query called at=11:36:46.240
2026-03-16 11:36:46.265 | step 2 | route=IT_TicketPost | empId=68617 | query=IT_Ticket_Save_SPOC | queryMs=20.44
2026-03-16 11:36:46.269 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=28.92 | totalMs=28.92
2026-03-16 11:36:46.269 | step 1 | route=IT_TicketPost | empId=68617 | query called at=11:36:46.269
2026-03-16 11:36:46.272 | step 2 | route=IT_TicketPost | empId=68617 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-16 11:36:46.272 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=2.47 | totalMs=2.47
2026-03-16 11:36:46.272 | step 1 | route=IT_TicketPost | empId=68617 | query called at=11:36:46.272
2026-03-16 11:36:46.274 | step 2 | route=IT_TicketPost | empId=68617 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-16 11:36:46.274 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=1.93 | totalMs=1.93
2026-03-16 11:36:46.610 | step 1 | route=IT_Ticket | empId=68617 | query called at=11:36:46.610
2026-03-16 11:36:46.622 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-03-16 11:36:46.625 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=3.49
2026-03-16 11:36:46.627 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-16 11:36:46.628 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-16 11:36:46.653 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_it_Ticket_Details | queryMs=24.1
2026-03-16 11:36:46.692 | step 2 | route=IT_Ticket | empId=68617 | query=VMS_Comp_login_proc | queryMs=38.85
2026-03-16 11:36:46.692 | step 3 | route=IT_Ticket | empId=68617 | apiMs=82.46 | totalMs=82.46
2026-03-16 11:36:46.693 | step 1 | route=IT_Ticket | empId=68617 | query called at=11:36:46.693
2026-03-16 11:36:46.711 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=18.12
2026-03-16 11:36:46.713 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-16 11:36:46.714 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-16 11:36:46.714 | step 3 | route=IT_Ticket | empId=68617 | apiMs=21.63 | totalMs=21.63
2026-03-16 11:42:28.897 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:42:28.897
2026-03-16 11:42:28.926 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=29.33
2026-03-16 11:42:28.928 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-16 11:42:28.929 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-16 11:42:28.931 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-16 11:42:28.950 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=19.05
2026-03-16 11:42:28.994 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=43.51
2026-03-16 11:42:28.994 | step 3 | route=IT_Ticket | empId=41061 | apiMs=97.91 | totalMs=97.91
2026-03-16 11:42:28.995 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:42:28.995
2026-03-16 11:42:29.011 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=15.29
2026-03-16 11:42:29.012 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-16 11:42:29.013 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-16 11:42:29.014 | step 3 | route=IT_Ticket | empId=41061 | apiMs=18.77 | totalMs=18.77
2026-03-16 11:42:36.488 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=11:42:36.488
2026-03-16 11:42:36.672 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=183.42
2026-03-16 11:42:36.676 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=187.65 | totalMs=187.65
2026-03-16 11:42:38.702 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=11:42:38.702
2026-03-16 11:42:38.717 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-03-16 11:42:38.721 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=18.51 | totalMs=18.51
2026-03-16 11:43:21.190 | step 1 | route=IT_Ticket | empId=64248 | query called at=11:43:21.190
2026-03-16 11:43:21.205 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=14.11
2026-03-16 11:43:21.207 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-16 11:43:21.208 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 11:43:21.209 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-16 11:43:21.211 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-16 11:43:21.248 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=37.12
2026-03-16 11:43:21.249 | step 3 | route=IT_Ticket | empId=64248 | apiMs=58.23 | totalMs=58.23
2026-03-16 11:43:21.249 | step 1 | route=IT_Ticket | empId=64248 | query called at=11:43:21.249
2026-03-16 11:43:21.250 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-16 11:43:21.252 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-16 11:43:21.253 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-16 11:43:21.253 | step 3 | route=IT_Ticket | empId=64248 | apiMs=4.32 | totalMs=4.32
2026-03-16 11:43:45.992 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:43:45.992
2026-03-16 11:43:46.003 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-16 11:43:46.003 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=10.56 | totalMs=10.56
2026-03-16 11:43:46.003 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:43:46.003
2026-03-16 11:43:46.047 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=43.32
2026-03-16 11:43:46.049 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=45.52 | totalMs=45.52
2026-03-16 11:43:46.049 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:43:46.049
2026-03-16 11:43:46.051 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-16 11:43:46.052 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2.40 | totalMs=2.40
2026-03-16 11:43:46.052 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:43:46.052
2026-03-16 11:43:46.053 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-16 11:43:46.054 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=1.65 | totalMs=1.65
2026-03-16 11:43:52.082 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:43:52.082
2026-03-16 11:43:52.097 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=15.3
2026-03-16 11:43:52.100 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=2.46
2026-03-16 11:43:52.102 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-16 11:43:52.103 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-16 11:43:52.104 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-16 11:43:52.123 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=18.87
2026-03-16 11:43:52.123 | step 3 | route=IT_Ticket | empId=41061 | apiMs=41.76 | totalMs=41.76
2026-03-16 11:43:52.124 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:43:52.124
2026-03-16 11:43:52.125 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-16 11:43:52.126 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-16 11:43:52.128 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-16 11:43:52.128 | step 3 | route=IT_Ticket | empId=41061 | apiMs=3.91 | totalMs=3.91
2026-03-16 11:46:24.280 | step 5 | route=dashboard | empId=Gla0218 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-16 11:46:30.794 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=11:46:30.794
2026-03-16 11:46:30.832 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=37.78
2026-03-16 11:46:30.836 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=42.22 | totalMs=42.22
2026-03-16 11:46:31.252 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:46:31.252
2026-03-16 11:47:53.716 | step 1 | route=IT_Ticket | empId=38058 | query called at=11:47:53.716
2026-03-16 11:47:53.763 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=45.68
2026-03-16 11:47:53.771 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=4.9
2026-03-16 11:47:53.776 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 11:47:53.784 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=5.02
2026-03-16 11:47:53.842 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_it_Ticket_Details | queryMs=57.92
2026-03-16 11:47:53.898 | step 2 | route=IT_Ticket | empId=38058 | query=VMS_Comp_login_proc | queryMs=56
2026-03-16 11:47:53.899 | step 3 | route=IT_Ticket | empId=38058 | apiMs=182.15 | totalMs=182.15
2026-03-16 11:47:53.899 | step 1 | route=IT_Ticket | empId=38058 | query called at=11:47:53.899
2026-03-16 11:47:53.918 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=18.83
2026-03-16 11:47:53.921 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=2
2026-03-16 11:47:53.922 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-16 11:47:53.923 | step 3 | route=IT_Ticket | empId=38058 | apiMs=23.48 | totalMs=23.48
2026-03-16 11:48:09.683 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38058 | query called at=11:48:09.683
2026-03-16 11:48:09.991 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=307.59
2026-03-16 11:48:09.995 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38058 | apiMs=311.94 | totalMs=311.94
2026-03-16 11:48:19.145 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38058 | query called at=11:48:19.145
2026-03-16 11:48:19.157 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=11.97
2026-03-16 11:48:19.157 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38058 | apiMs=12.77 | totalMs=12.77
2026-03-16 11:49:21.178 | step 1 | route=IT_TicketPost | empId=38058 | query called at=11:49:21.178
2026-03-16 11:49:21.189 | step 2 | route=IT_TicketPost | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-16 11:49:21.189 | step 3 | route=IT_TicketPost | empId=38058 | apiMs=10.86 | totalMs=10.86
2026-03-16 11:49:21.189 | step 1 | route=IT_TicketPost | empId=38058 | query called at=11:49:21.189
2026-03-16 11:49:21.258 | step 2 | route=IT_TicketPost | empId=38058 | query=IT_Ticket_Save_SPOC | queryMs=67.71
2026-03-16 11:49:21.261 | step 3 | route=IT_TicketPost | empId=38058 | apiMs=71.17 | totalMs=71.17
2026-03-16 11:49:21.261 | step 1 | route=IT_TicketPost | empId=38058 | query called at=11:49:21.261
2026-03-16 11:49:21.290 | step 2 | route=IT_TicketPost | empId=38058 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.11
2026-03-16 11:49:21.291 | step 3 | route=IT_TicketPost | empId=38058 | apiMs=29.76 | totalMs=29.76
2026-03-16 11:49:23.854 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:49:23.854
2026-03-16 11:49:24.106 | step 1 | route=IT_Ticket | empId=38058 | query called at=11:49:24.106
2026-03-16 11:49:24.120 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-16 11:49:24.124 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 11:49:24.125 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-16 11:49:24.126 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-16 11:49:24.139 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_it_Ticket_Details | queryMs=12.3
2026-03-16 11:49:24.158 | step 2 | route=IT_Ticket | empId=38058 | query=VMS_Comp_login_proc | queryMs=18.94
2026-03-16 11:49:24.159 | step 3 | route=IT_Ticket | empId=38058 | apiMs=53.11 | totalMs=53.11
2026-03-16 11:49:24.159 | step 1 | route=IT_Ticket | empId=38058 | query called at=11:49:24.159
2026-03-16 11:49:24.161 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-16 11:49:24.162 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-16 11:49:24.163 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-16 11:49:24.163 | step 3 | route=IT_Ticket | empId=38058 | apiMs=4.00 | totalMs=4.00
2026-03-16 11:50:41.784 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=11:50:41.784
2026-03-16 11:50:41.829 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=44.81
2026-03-16 11:50:41.833 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=49.24 | totalMs=49.24
2026-03-16 11:50:42.481 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:50:42.481
2026-03-16 11:50:57.238 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=11:50:57.238
2026-03-16 11:50:57.276 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=IT_Ticket_Update_SPOC | queryMs=37.46
2026-03-16 11:50:57.282 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=43.39 | totalMs=43.39
2026-03-16 11:50:57.285 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=11:50:57.285
2026-03-16 11:50:57.290 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-16 11:50:57.291 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-16 11:50:57.292 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-16 11:50:57.293 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=7.62 | totalMs=7.62
2026-03-16 11:51:03.854 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=11:51:03.854
2026-03-16 11:51:03.867 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=12.92
2026-03-16 11:51:03.868 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=13.70 | totalMs=13.70
2026-03-16 11:51:04.994 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:51:04.994
2026-03-16 12:38:06.860 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:38:06.860
2026-03-16 12:38:06.894 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=33.56
2026-03-16 12:38:06.896 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-16 12:38:06.897 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-16 12:38:06.899 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-16 12:38:06.920 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=21.07
2026-03-16 12:38:06.953 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=32.97
2026-03-16 12:38:06.954 | step 3 | route=IT_Ticket | empId=63984 | apiMs=93.81 | totalMs=93.81
2026-03-16 12:38:06.954 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:38:06.954
2026-03-16 12:38:06.972 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=16.8
2026-03-16 12:38:06.973 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-16 12:38:06.974 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-16 12:38:06.975 | step 3 | route=IT_Ticket | empId=63984 | apiMs=20.36 | totalMs=20.36
2026-03-16 12:38:09.492 | step 1 | route=IT_Ticket_Report | empId=11618 | query called at=12:38:09.492
2026-03-16 12:38:10.378 | step 2 | route=IT_Ticket_Report | empId=11618 | query=kpi_it_ticket_report_page_proc | queryMs=884.88
2026-03-16 12:38:10.381 | step 3 | route=IT_Ticket_Report | empId=11618 | apiMs=889.02 | totalMs=889.02
2026-03-16 12:38:11.068 | step 4 | route=pageRenderd | empId=11618 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:38:11.068
2026-03-16 12:38:12.734 | step 1 | route=IT_Ticket | empId=11618 | query called at=12:38:12.734
2026-03-16 12:38:12.744 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=8.94
2026-03-16 12:38:12.745 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-16 12:38:12.746 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-03-16 12:38:12.747 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-16 12:38:12.748 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_it_Ticket_Details | queryMs=0.66
2026-03-16 12:38:12.766 | step 2 | route=IT_Ticket | empId=11618 | query=VMS_Comp_login_proc | queryMs=17.99
2026-03-16 12:38:12.767 | step 3 | route=IT_Ticket | empId=11618 | apiMs=32.29 | totalMs=32.29
2026-03-16 12:38:12.767 | step 1 | route=IT_Ticket | empId=11618 | query called at=12:38:12.767
2026-03-16 12:38:12.768 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-16 12:38:12.769 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-03-16 12:38:12.770 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-16 12:38:12.771 | step 3 | route=IT_Ticket | empId=11618 | apiMs=3.52 | totalMs=3.52
2026-03-16 12:38:21.793 | step 1 | route=Ticket_Entry_SPOC_Module | empId=11618 | query called at=12:38:21.793
2026-03-16 12:38:22.432 | step 2 | route=Ticket_Entry_SPOC_Module | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=637.9
2026-03-16 12:38:22.436 | step 3 | route=Ticket_Entry_SPOC_Module | empId=11618 | apiMs=642.27 | totalMs=642.27
2026-03-16 12:38:25.459 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=11618 | query called at=12:38:25.459
2026-03-16 12:38:25.469 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-16 12:38:25.473 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=11618 | apiMs=13.99 | totalMs=13.99
2026-03-16 12:38:27.291 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=12:38:27.291
2026-03-16 12:38:27.429 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=137.49
2026-03-16 12:38:27.433 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=141.66 | totalMs=141.66
2026-03-16 12:38:34.049 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=12:38:34.049
2026-03-16 12:38:34.061 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-03-16 12:38:34.061 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=12.76 | totalMs=12.76
2026-03-16 12:40:34.231 | step 1 | route=IT_TicketPost | empId=11618 | query called at=12:40:34.231
2026-03-16 12:40:34.249 | step 2 | route=IT_TicketPost | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=18.13
2026-03-16 12:40:34.253 | step 3 | route=IT_TicketPost | empId=11618 | apiMs=22.07 | totalMs=22.07
2026-03-16 12:40:34.256 | step 1 | route=IT_TicketPost | empId=11618 | query called at=12:40:34.256
2026-03-16 12:40:34.317 | step 2 | route=IT_TicketPost | empId=11618 | query=IT_Ticket_Save_SPOC | queryMs=60.21
2026-03-16 12:40:34.329 | step 3 | route=IT_TicketPost | empId=11618 | apiMs=73.25 | totalMs=73.25
2026-03-16 12:40:34.330 | step 1 | route=IT_TicketPost | empId=11618 | query called at=12:40:34.330
2026-03-16 12:40:34.378 | step 2 | route=IT_TicketPost | empId=11618 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=48.04
2026-03-16 12:40:34.378 | step 3 | route=IT_TicketPost | empId=11618 | apiMs=48.77 | totalMs=48.77
2026-03-16 12:40:37.325 | step 1 | route=IT_Ticket | empId=11618 | query called at=12:40:37.325
2026-03-16 12:40:37.336 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-16 12:40:37.340 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 12:40:37.341 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-16 12:40:37.343 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-16 12:40:37.344 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-16 12:40:37.363 | step 2 | route=IT_Ticket | empId=11618 | query=VMS_Comp_login_proc | queryMs=19.35
2026-03-16 12:40:37.364 | step 3 | route=IT_Ticket | empId=11618 | apiMs=38.26 | totalMs=38.26
2026-03-16 12:40:37.364 | step 1 | route=IT_Ticket | empId=11618 | query called at=12:40:37.364
2026-03-16 12:40:37.365 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-16 12:40:37.366 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-16 12:40:37.368 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-16 12:40:37.368 | step 3 | route=IT_Ticket | empId=11618 | apiMs=3.87 | totalMs=3.87
2026-03-16 12:43:36.560 | step 1 | route=IT_Ticket_Report | empId=24245 | query called at=12:43:36.560
2026-03-16 12:43:36.783 | step 2 | route=IT_Ticket_Report | empId=24245 | query=kpi_it_ticket_report_page_proc | queryMs=222.46
2026-03-16 12:43:36.787 | step 3 | route=IT_Ticket_Report | empId=24245 | apiMs=226.72 | totalMs=226.72
2026-03-16 12:43:37.700 | step 4 | route=pageRenderd | empId=24245 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:43:37.700
2026-03-16 12:43:39.956 | step 1 | route=IT_Ticket | empId=24245 | query called at=12:43:39.956
2026-03-16 12:43:39.991 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=33.89
2026-03-16 12:43:39.996 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-16 12:43:40.001 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-16 12:43:40.002 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-16 12:43:40.014 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=11.94
2026-03-16 12:43:40.034 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=19.75
2026-03-16 12:43:40.035 | step 3 | route=IT_Ticket | empId=24245 | apiMs=78.27 | totalMs=78.27
2026-03-16 12:43:40.035 | step 1 | route=IT_Ticket | empId=24245 | query called at=12:43:40.035
2026-03-16 12:43:40.045 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=9.83
2026-03-16 12:43:40.047 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-16 12:43:40.048 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-16 12:43:40.048 | step 3 | route=IT_Ticket | empId=24245 | apiMs=13.32 | totalMs=13.32
2026-03-16 12:44:03.724 | step 1 | route=IT_Ticket | empId=44093 | query called at=12:44:03.724
2026-03-16 12:44:03.741 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=16.15
2026-03-16 12:44:03.749 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=7.5
2026-03-16 12:44:03.750 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-16 12:44:03.751 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-16 12:44:03.752 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-16 12:44:03.784 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=30.84
2026-03-16 12:44:03.784 | step 3 | route=IT_Ticket | empId=44093 | apiMs=60.11 | totalMs=60.11
2026-03-16 12:44:03.784 | step 1 | route=IT_Ticket | empId=44093 | query called at=12:44:03.784
2026-03-16 12:44:03.792 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-03-16 12:44:03.793 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-16 12:44:03.794 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-16 12:44:03.795 | step 3 | route=IT_Ticket | empId=44093 | apiMs=10.36 | totalMs=10.36
2026-03-16 12:44:25.673 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44093 | query called at=12:44:25.673
2026-03-16 12:44:25.796 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=122.2
2026-03-16 12:44:25.799 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44093 | apiMs=125.89 | totalMs=125.89
2026-03-16 12:44:27.283 | step 1 | route=IT_Ticket | empId=24245 | query called at=12:44:27.283
2026-03-16 12:44:27.293 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-16 12:44:27.294 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-16 12:44:27.296 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-16 12:44:27.297 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-16 12:44:27.298 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-16 12:44:27.321 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=22.73
2026-03-16 12:44:27.322 | step 3 | route=IT_Ticket | empId=24245 | apiMs=38.89 | totalMs=38.89
2026-03-16 12:44:27.322 | step 1 | route=IT_Ticket | empId=24245 | query called at=12:44:27.322
2026-03-16 12:44:27.323 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-16 12:44:27.325 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-16 12:44:27.326 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-16 12:44:27.326 | step 3 | route=IT_Ticket | empId=24245 | apiMs=4.05 | totalMs=4.05
2026-03-16 12:44:27.458 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query called at=12:44:27.458
2026-03-16 12:44:27.473 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=11.63
2026-03-16 12:44:27.476 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44093 | apiMs=18.28 | totalMs=18.28
2026-03-16 12:44:35.866 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24245 | query called at=12:44:35.866
2026-03-16 12:44:36.262 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=395.96
2026-03-16 12:44:36.265 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24245 | apiMs=399.84 | totalMs=399.84
2026-03-16 12:44:39.111 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24245 | query called at=12:44:39.111
2026-03-16 12:44:39.122 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-16 12:44:39.125 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24245 | apiMs=14.16 | totalMs=14.16
2026-03-16 12:45:20.637 | step 1 | route=IT_TicketPost | empId=44093 | query called at=12:45:20.637
2026-03-16 12:45:20.654 | step 2 | route=IT_TicketPost | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=17.11
2026-03-16 12:45:20.658 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=20.99 | totalMs=20.99
2026-03-16 12:45:20.661 | step 1 | route=IT_TicketPost | empId=44093 | query called at=12:45:20.661
2026-03-16 12:45:20.683 | step 2 | route=IT_TicketPost | empId=44093 | query=IT_Ticket_Save_SPOC | queryMs=21.66
2026-03-16 12:45:20.685 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=23.89 | totalMs=23.89
2026-03-16 12:45:20.685 | step 1 | route=IT_TicketPost | empId=44093 | query called at=12:45:20.685
2026-03-16 12:45:20.687 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-16 12:45:20.688 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=2.36 | totalMs=2.36
2026-03-16 12:45:20.688 | step 1 | route=IT_TicketPost | empId=44093 | query called at=12:45:20.688
2026-03-16 12:45:20.689 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-16 12:45:20.690 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=1.61 | totalMs=1.61
2026-03-16 12:45:22.967 | step 1 | route=IT_Ticket | empId=44093 | query called at=12:45:22.967
2026-03-16 12:45:22.989 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=21.55
2026-03-16 12:45:23.009 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=16.46
2026-03-16 12:45:23.026 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=13.01
2026-03-16 12:45:23.042 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=16.07
2026-03-16 12:45:23.059 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=16.06
2026-03-16 12:45:23.119 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=60.14
2026-03-16 12:45:23.119 | step 3 | route=IT_Ticket | empId=44093 | apiMs=152.24 | totalMs=152.24
2026-03-16 12:45:23.120 | step 1 | route=IT_Ticket | empId=44093 | query called at=12:45:23.120
2026-03-16 12:45:23.136 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=15.36
2026-03-16 12:45:23.152 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=16.01
2026-03-16 12:45:23.169 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=15.77
2026-03-16 12:45:23.169 | step 3 | route=IT_Ticket | empId=44093 | apiMs=49.03 | totalMs=49.03
2026-03-16 12:46:19.003 | step 1 | route=IT_TicketPost | empId=24245 | query called at=12:46:19.003
2026-03-16 12:46:19.014 | step 2 | route=IT_TicketPost | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-03-16 12:46:19.017 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=14.32 | totalMs=14.32
2026-03-16 12:46:19.021 | step 1 | route=IT_TicketPost | empId=24245 | query called at=12:46:19.021
2026-03-16 12:46:19.031 | step 2 | route=IT_TicketPost | empId=24245 | query=IT_Ticket_Save_SPOC | queryMs=9.96
2026-03-16 12:46:19.033 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=12.47 | totalMs=12.47
2026-03-16 12:46:19.034 | step 1 | route=IT_TicketPost | empId=24245 | query called at=12:46:19.034
2026-03-16 12:46:19.036 | step 2 | route=IT_TicketPost | empId=24245 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-03-16 12:46:19.036 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=2.69 | totalMs=2.69
2026-03-16 12:46:19.037 | step 1 | route=IT_TicketPost | empId=24245 | query called at=12:46:19.037
2026-03-16 12:46:19.038 | step 2 | route=IT_TicketPost | empId=24245 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-16 12:46:19.038 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=1.73 | totalMs=1.73
2026-03-16 12:46:22.278 | step 1 | route=IT_Ticket | empId=24245 | query called at=12:46:22.278
2026-03-16 12:46:22.288 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-03-16 12:46:22.293 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-16 12:46:22.294 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 12:46:22.295 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-16 12:46:22.297 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-16 12:46:22.323 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=25.78
2026-03-16 12:46:22.323 | step 3 | route=IT_Ticket | empId=24245 | apiMs=44.89 | totalMs=44.89
2026-03-16 12:46:22.324 | step 1 | route=IT_Ticket | empId=24245 | query called at=12:46:22.324
2026-03-16 12:46:22.325 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-16 12:46:22.326 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-16 12:46:22.327 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-16 12:46:22.328 | step 3 | route=IT_Ticket | empId=24245 | apiMs=4.08 | totalMs=4.08
2026-03-16 12:46:52.792 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:46:52.792
2026-03-16 12:46:52.823 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=29.76
2026-03-16 12:46:52.823 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=30.72 | totalMs=30.72
2026-03-16 12:46:53.485 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:46:53.485
2026-03-16 12:47:07.088 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=12:47:07.088
2026-03-16 12:47:07.107 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=19.4
2026-03-16 12:47:07.110 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=21.89 | totalMs=21.89
2026-03-16 12:47:07.110 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=12:47:07.110
2026-03-16 12:47:07.111 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-16 12:47:07.113 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-16 12:47:07.114 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-16 12:47:07.114 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=4.03 | totalMs=4.03
2026-03-16 12:47:07.778 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:47:07.778
2026-03-16 12:47:07.839 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=60.36
2026-03-16 12:47:07.840 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=61.20 | totalMs=61.20
2026-03-16 12:47:08.499 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:47:08.499
2026-03-16 12:49:07.555 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:49:07.555
2026-03-16 12:49:07.566 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-16 12:49:07.571 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-16 12:49:07.572 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-16 12:49:07.573 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-16 12:49:07.574 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-16 12:49:07.599 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=24.35
2026-03-16 12:49:07.599 | step 3 | route=IT_Ticket | empId=65224 | apiMs=43.77 | totalMs=43.77
2026-03-16 12:49:07.600 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:49:07.600
2026-03-16 12:49:07.601 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-16 12:49:07.602 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-16 12:49:07.603 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-16 12:49:07.604 | step 3 | route=IT_Ticket | empId=65224 | apiMs=3.97 | totalMs=3.97
2026-03-16 12:49:09.171 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:49:09.171
2026-03-16 12:49:09.181 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-16 12:49:09.182 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=10.96 | totalMs=10.96
2026-03-16 12:49:09.182 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:49:09.182
2026-03-16 12:49:09.198 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=16.09
2026-03-16 12:49:09.205 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=22.59 | totalMs=22.59
2026-03-16 12:49:09.205 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:49:09.205
2026-03-16 12:49:09.207 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-03-16 12:49:09.208 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=2.67 | totalMs=2.67
2026-03-16 12:49:09.208 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:49:09.208
2026-03-16 12:49:09.209 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-16 12:49:09.210 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.59 | totalMs=1.59
2026-03-16 12:49:09.429 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:49:09.429
2026-03-16 12:49:09.439 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-03-16 12:49:09.440 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-16 12:49:09.442 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-16 12:49:09.443 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-16 12:49:09.445 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-16 12:49:09.478 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=33.55
2026-03-16 12:49:09.479 | step 3 | route=IT_Ticket | empId=63984 | apiMs=49.64 | totalMs=49.64
2026-03-16 12:49:09.479 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:49:09.479
2026-03-16 12:49:09.480 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-16 12:49:09.482 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-16 12:49:09.483 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-16 12:49:09.483 | step 3 | route=IT_Ticket | empId=63984 | apiMs=3.73 | totalMs=3.73
2026-03-16 12:49:15.445 | step 1 | route=IT_Ticket | empId=43200 | query called at=12:49:15.445
2026-03-16 12:49:15.456 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-16 12:49:15.458 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-16 12:49:15.459 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-16 12:49:15.461 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-16 12:49:15.462 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-16 12:49:15.496 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=33.22
2026-03-16 12:49:15.496 | step 3 | route=IT_Ticket | empId=43200 | apiMs=50.85 | totalMs=50.85
2026-03-16 12:49:15.497 | step 1 | route=IT_Ticket | empId=43200 | query called at=12:49:15.497
2026-03-16 12:49:15.498 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-16 12:49:15.500 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-16 12:49:15.501 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-16 12:49:15.502 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.88 | totalMs=4.88
2026-03-16 12:49:24.496 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=12:49:24.496
2026-03-16 12:49:24.591 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=94.75
2026-03-16 12:49:24.591 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=95.61 | totalMs=95.61
2026-03-16 12:50:09.805 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=12:50:09.805
2026-03-16 12:50:09.854 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=48.33
2026-03-16 12:50:09.857 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=51.88 | totalMs=51.88
2026-03-16 12:53:31.274 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:53:31.274
2026-03-16 12:53:31.291 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=15.9
2026-03-16 12:53:31.304 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-03-16 12:53:31.313 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=5.91
2026-03-16 12:53:31.315 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-16 12:53:31.355 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=40.09
2026-03-16 12:53:31.418 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=62.41
2026-03-16 12:53:31.418 | step 3 | route=IT_Ticket | empId=49869 | apiMs=143.89 | totalMs=143.89
2026-03-16 12:53:31.419 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:53:31.419
2026-03-16 12:53:31.429 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=9.69
2026-03-16 12:53:31.430 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-16 12:53:31.431 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-16 12:53:31.432 | step 3 | route=IT_Ticket | empId=49869 | apiMs=13.03 | totalMs=13.03
2026-03-16 12:53:36.996 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=12:53:36.996
2026-03-16 12:53:37.824 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=827.82
2026-03-16 12:53:37.824 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=828.76 | totalMs=828.76
2026-03-16 12:53:39.915 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=12:53:39.915
2026-03-16 12:53:39.934 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=18.24
2026-03-16 12:53:39.938 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=22.43 | totalMs=22.43
2026-03-16 12:54:00.535 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:54:00.535
2026-03-16 12:54:00.546 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-03-16 12:54:00.546 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=11.24 | totalMs=11.24
2026-03-16 12:54:00.547 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:54:00.547
2026-03-16 12:54:00.558 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=11.5
2026-03-16 12:54:00.560 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=13.89 | totalMs=13.89
2026-03-16 12:54:00.561 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:54:00.561
2026-03-16 12:54:00.563 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-03-16 12:54:00.564 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=3.02 | totalMs=3.02
2026-03-16 12:54:03.301 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:54:03.301
2026-03-16 12:54:03.313 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.2
2026-03-16 12:54:03.318 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-16 12:54:03.319 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-16 12:54:03.321 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-16 12:54:03.322 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-16 12:54:03.359 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=36.57
2026-03-16 12:54:03.359 | step 3 | route=IT_Ticket | empId=49869 | apiMs=58.52 | totalMs=58.52
2026-03-16 12:54:03.360 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:54:03.360
2026-03-16 12:54:03.362 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-16 12:54:03.363 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-16 12:54:03.365 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-16 12:54:03.365 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.05 | totalMs=5.05
2026-03-16 12:58:58.695 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:58:58.695
2026-03-16 12:58:58.728 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=33.15
2026-03-16 12:58:58.730 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-16 12:58:58.731 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 12:58:58.733 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-16 12:58:58.754 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=21.39
2026-03-16 12:58:58.791 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=36.26
2026-03-16 12:58:58.791 | step 3 | route=IT_Ticket | empId=58375 | apiMs=96.65 | totalMs=96.65
2026-03-16 12:58:58.792 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:58:58.792
2026-03-16 12:58:58.809 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=17.16
2026-03-16 12:58:58.811 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-16 12:58:58.812 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-16 12:58:58.812 | step 3 | route=IT_Ticket | empId=58375 | apiMs=20.30 | totalMs=20.30
2026-03-16 12:59:06.341 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=12:59:06.341
2026-03-16 12:59:06.737 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=394.97
2026-03-16 12:59:06.740 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=399.24 | totalMs=399.24
2026-03-16 12:59:08.892 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=12:59:08.892
2026-03-16 12:59:08.903 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-16 12:59:08.903 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=10.89 | totalMs=10.89
2026-03-16 13:00:13.834 | step 1 | route=IT_Ticket | empId=68413 | query called at=13:00:13.834
2026-03-16 13:00:13.844 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-03-16 13:00:13.845 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-16 13:00:13.846 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-16 13:00:13.847 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-16 13:00:13.848 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=0.77
2026-03-16 13:00:13.868 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=19.42
2026-03-16 13:00:13.869 | step 3 | route=IT_Ticket | empId=68413 | apiMs=34.46 | totalMs=34.46
2026-03-16 13:00:13.869 | step 1 | route=IT_Ticket | empId=68413 | query called at=13:00:13.869
2026-03-16 13:00:13.870 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-16 13:00:13.871 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-16 13:00:13.872 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-16 13:00:13.873 | step 3 | route=IT_Ticket | empId=68413 | apiMs=3.52 | totalMs=3.52
2026-03-16 13:00:14.189 | step 1 | route=IT_TicketPost | empId=58375 | query called at=13:00:14.189
2026-03-16 13:00:14.203 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-16 13:00:14.207 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=17.57 | totalMs=17.57
2026-03-16 13:00:14.207 | step 1 | route=IT_TicketPost | empId=58375 | query called at=13:00:14.207
2026-03-16 13:00:14.254 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=46.11
2026-03-16 13:00:14.256 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=48.17 | totalMs=48.17
2026-03-16 13:00:14.256 | step 1 | route=IT_TicketPost | empId=58375 | query called at=13:00:14.256
2026-03-16 13:00:14.272 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.62
2026-03-16 13:00:14.272 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=16.40 | totalMs=16.40
2026-03-16 13:00:14.511 | step 1 | route=IT_Ticket | empId=58375 | query called at=13:00:14.511
2026-03-16 13:00:14.523 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-03-16 13:00:14.524 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 13:00:14.525 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-16 13:00:14.526 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-16 13:00:14.527 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-16 13:00:14.551 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=23.8
2026-03-16 13:00:14.552 | step 3 | route=IT_Ticket | empId=58375 | apiMs=40.66 | totalMs=40.66
2026-03-16 13:00:14.552 | step 1 | route=IT_Ticket | empId=58375 | query called at=13:00:14.552
2026-03-16 13:00:14.554 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-16 13:00:14.555 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-16 13:00:14.556 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-16 13:00:14.556 | step 3 | route=IT_Ticket | empId=58375 | apiMs=3.99 | totalMs=3.99
2026-03-16 13:00:19.729 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=13:00:19.729
2026-03-16 13:00:19.915 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=186.26
2026-03-16 13:00:19.919 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=190.38 | totalMs=190.38
2026-03-16 13:00:24.088 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=13:00:24.088
2026-03-16 13:00:24.099 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-03-16 13:00:24.103 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=14.70 | totalMs=14.70
2026-03-16 13:01:04.417 | step 1 | route=IT_TicketPost | empId=68413 | query called at=13:01:04.417
2026-03-16 13:01:04.428 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-16 13:01:04.429 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=11.61 | totalMs=11.61
2026-03-16 13:01:04.429 | step 1 | route=IT_TicketPost | empId=68413 | query called at=13:01:04.429
2026-03-16 13:01:04.612 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=183
2026-03-16 13:01:04.643 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=214.14 | totalMs=214.14
2026-03-16 13:01:04.644 | step 1 | route=IT_TicketPost | empId=68413 | query called at=13:01:04.644
2026-03-16 13:01:04.651 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.15
2026-03-16 13:01:04.652 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=7.92 | totalMs=7.92
2026-03-16 13:01:04.875 | step 1 | route=IT_Ticket | empId=68413 | query called at=13:01:04.875
2026-03-16 13:01:04.886 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-16 13:01:04.888 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.72
2026-03-16 13:01:04.889 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-16 13:01:04.891 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-16 13:01:04.892 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-16 13:01:04.931 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=38.68
2026-03-16 13:01:04.931 | step 3 | route=IT_Ticket | empId=68413 | apiMs=56.14 | totalMs=56.14
2026-03-16 13:01:04.932 | step 1 | route=IT_Ticket | empId=68413 | query called at=13:01:04.932
2026-03-16 13:01:04.934 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.59
2026-03-16 13:01:04.935 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-16 13:01:04.937 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-16 13:01:04.937 | step 3 | route=IT_Ticket | empId=68413 | apiMs=5.46 | totalMs=5.46
2026-03-16 13:01:06.169 | step 1 | route=IT_Ticket_Report | empId=68413 | query called at=13:01:06.169
2026-03-16 13:01:06.330 | step 2 | route=IT_Ticket_Report | empId=68413 | query=kpi_it_ticket_report_page_proc | queryMs=161.1
2026-03-16 13:01:06.333 | step 3 | route=IT_Ticket_Report | empId=68413 | apiMs=164.79 | totalMs=164.79
2026-03-16 13:01:06.674 | step 4 | route=pageRenderd | empId=68413 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:01:06.674
2026-03-16 13:01:48.250 | step 1 | route=IT_Ticket_Report | empId=68413 | query called at=13:01:48.250
2026-03-16 13:01:48.352 | step 2 | route=IT_Ticket_Report | empId=68413 | query=kpi_it_ticket_report_page_proc | queryMs=101.36
2026-03-16 13:01:48.355 | step 3 | route=IT_Ticket_Report | empId=68413 | apiMs=105.43 | totalMs=105.43
2026-03-16 13:01:48.666 | step 4 | route=pageRenderd | empId=68413 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:01:48.666
2026-03-16 13:02:09.465 | step 1 | route=IT_Ticket_Report | empId=68413 | query called at=13:02:09.465
2026-03-16 13:02:09.568 | step 2 | route=IT_Ticket_Report | empId=68413 | query=kpi_it_ticket_report_page_proc | queryMs=102.22
2026-03-16 13:02:09.572 | step 3 | route=IT_Ticket_Report | empId=68413 | apiMs=106.79 | totalMs=106.79
2026-03-16 13:02:09.892 | step 4 | route=pageRenderd | empId=68413 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:02:09.892
2026-03-16 13:07:30.487 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=13:07:30.487
2026-03-16 13:07:30.533 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=45.94
2026-03-16 13:07:30.533 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=46.83 | totalMs=46.83
2026-03-16 13:07:31.012 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:07:31.012
2026-03-16 13:07:37.918 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=13:07:37.918
2026-03-16 13:07:37.958 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=39.9
2026-03-16 13:07:37.985 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=12.08
2026-03-16 13:07:37.990 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=71.66 | totalMs=71.66
2026-03-16 13:07:37.990 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=13:07:37.990
2026-03-16 13:07:37.992 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-16 13:07:37.994 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-16 13:07:37.995 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-16 13:07:37.995 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=5.05 | totalMs=5.05
2026-03-16 13:07:37.996 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=13:07:37.996
2026-03-16 13:07:37.997 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-16 13:07:37.998 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-16 13:07:38.000 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-16 13:07:38.000 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=4.26 | totalMs=4.26
2026-03-16 13:07:38.249 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=13:07:38.249
2026-03-16 13:07:38.265 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=15.3
2026-03-16 13:07:38.265 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=16.08 | totalMs=16.08
2026-03-16 13:07:39.222 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:07:39.222
2026-03-16 13:15:16.205 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:15:16.205
2026-03-16 13:15:16.252 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=45.91
2026-03-16 13:15:16.256 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=50.43 | totalMs=50.43
2026-03-16 13:15:16.898 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:15:16.898
2026-03-16 13:15:20.533 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:15:20.533
2026-03-16 13:15:20.568 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=35.17
2026-03-16 13:15:20.581 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=48.41 | totalMs=48.41
2026-03-16 13:15:20.585 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:15:20.585
2026-03-16 13:15:20.631 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=46.28
2026-03-16 13:15:20.640 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.91
2026-03-16 13:15:20.650 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.25
2026-03-16 13:15:20.650 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=65.85 | totalMs=65.85
2026-03-16 13:15:20.918 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:15:20.918
2026-03-16 13:15:20.934 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=14.97
2026-03-16 13:15:20.934 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=15.75 | totalMs=15.75
2026-03-16 13:15:21.337 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:15:21.337
2026-03-16 13:23:06.287 | step 1 | route=IT_Ticket | empId=51701 | query called at=13:23:06.287
2026-03-16 13:23:06.323 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=34.53
2026-03-16 13:23:06.327 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-16 13:23:06.332 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-16 13:23:06.333 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-16 13:23:06.356 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=22.65
2026-03-16 13:23:06.393 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=36.3
2026-03-16 13:23:06.393 | step 3 | route=IT_Ticket | empId=51701 | apiMs=105.72 | totalMs=105.72
2026-03-16 13:23:06.393 | step 1 | route=IT_Ticket | empId=51701 | query called at=13:23:06.393
2026-03-16 13:23:06.412 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=17.85
2026-03-16 13:23:06.413 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-16 13:23:06.414 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-16 13:23:06.414 | step 3 | route=IT_Ticket | empId=51701 | apiMs=20.71 | totalMs=20.71
2026-03-16 13:23:14.988 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=13:23:14.988
2026-03-16 13:23:15.315 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=326.6
2026-03-16 13:23:15.318 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=330.60 | totalMs=330.60
2026-03-16 13:23:17.467 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=13:23:17.467
2026-03-16 13:23:17.492 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=24.32
2026-03-16 13:23:17.492 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=25.06 | totalMs=25.06
2026-03-16 13:25:36.223 | step 1 | route=IT_TicketPost | empId=51701 | query called at=13:25:36.223
2026-03-16 13:25:36.234 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-16 13:25:36.235 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=11.25 | totalMs=11.25
2026-03-16 13:25:36.235 | step 1 | route=IT_TicketPost | empId=51701 | query called at=13:25:36.235
2026-03-16 13:25:36.309 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=73.55
2026-03-16 13:25:36.317 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=82.41 | totalMs=82.41
2026-03-16 13:25:36.318 | step 1 | route=IT_TicketPost | empId=51701 | query called at=13:25:36.318
2026-03-16 13:25:36.319 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-16 13:25:36.320 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=2.13 | totalMs=2.13
2026-03-16 13:25:38.944 | step 1 | route=IT_Ticket | empId=51701 | query called at=13:25:38.944
2026-03-16 13:25:38.955 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-16 13:25:38.959 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-16 13:25:38.961 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-16 13:25:38.962 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-16 13:25:38.964 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-16 13:25:39.001 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=37.22
2026-03-16 13:25:39.002 | step 3 | route=IT_Ticket | empId=51701 | apiMs=57.52 | totalMs=57.52
2026-03-16 13:25:39.002 | step 1 | route=IT_Ticket | empId=51701 | query called at=13:25:39.002
2026-03-16 13:25:39.004 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-16 13:25:39.005 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-16 13:25:39.006 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-16 13:25:39.007 | step 3 | route=IT_Ticket | empId=51701 | apiMs=4.77 | totalMs=4.77
2026-03-16 13:30:31.475 | step 1 | route=IT_Ticket | empId=58334 | query called at=13:30:31.475
2026-03-16 13:30:31.509 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=33.65
2026-03-16 13:30:31.511 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-16 13:30:31.512 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-16 13:30:31.514 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-16 13:30:31.536 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=21.85
2026-03-16 13:30:31.573 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=36.59
2026-03-16 13:30:31.573 | step 3 | route=IT_Ticket | empId=58334 | apiMs=98.25 | totalMs=98.25
2026-03-16 13:30:31.574 | step 1 | route=IT_Ticket | empId=58334 | query called at=13:30:31.574
2026-03-16 13:30:31.591 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=17.28
2026-03-16 13:30:31.593 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-16 13:30:31.594 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-16 13:30:31.594 | step 3 | route=IT_Ticket | empId=58334 | apiMs=20.50 | totalMs=20.50
2026-03-16 13:30:33.530 | step 1 | route=IT_Ticket_Report | empId=58334 | query called at=13:30:33.530
2026-03-16 13:30:34.025 | step 2 | route=IT_Ticket_Report | empId=58334 | query=kpi_it_ticket_report_page_proc | queryMs=494.5
2026-03-16 13:30:34.028 | step 3 | route=IT_Ticket_Report | empId=58334 | apiMs=498.45 | totalMs=498.45
2026-03-16 13:30:34.565 | step 4 | route=pageRenderd | empId=58334 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:30:34.565
2026-03-16 13:32:44.782 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=13:32:44.782
2026-03-16 13:32:44.826 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=43.36
2026-03-16 13:32:44.827 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=44.29 | totalMs=44.29
2026-03-16 13:32:45.501 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:32:45.501
2026-03-16 13:33:11.168 | step 1 | route=IT_Ticket | empId=58334 | query called at=13:33:11.168
2026-03-16 13:33:11.192 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=23.12
2026-03-16 13:33:11.200 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=4.35
2026-03-16 13:33:11.207 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=2.85
2026-03-16 13:33:11.217 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-16 13:33:11.219 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=2.27
2026-03-16 13:33:11.309 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=89.41
2026-03-16 13:33:11.309 | step 3 | route=IT_Ticket | empId=58334 | apiMs=141.09 | totalMs=141.09
2026-03-16 13:33:11.310 | step 1 | route=IT_Ticket | empId=58334 | query called at=13:33:11.310
2026-03-16 13:33:11.311 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-16 13:33:11.313 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-16 13:33:11.314 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-16 13:33:11.314 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.70 | totalMs=4.70
2026-03-16 13:33:26.011 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=13:33:26.011
2026-03-16 13:33:26.441 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=429.42
2026-03-16 13:33:26.444 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=433.12 | totalMs=433.12
2026-03-16 13:33:28.739 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=13:33:28.739
2026-03-16 13:33:28.756 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=17.03
2026-03-16 13:33:28.757 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=17.84 | totalMs=17.84
2026-03-16 13:34:31.732 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=13:34:31.732
2026-03-16 13:34:31.756 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=23.46
2026-03-16 13:34:31.760 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=27.65 | totalMs=27.65
2026-03-16 13:34:32.257 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:34:32.257
2026-03-16 13:35:34.866 | step 1 | route=IT_TicketPost | empId=58334 | query called at=13:35:34.866
2026-03-16 13:35:34.877 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-16 13:35:34.880 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=14.36 | totalMs=14.36
2026-03-16 13:35:34.884 | step 1 | route=IT_TicketPost | empId=58334 | query called at=13:35:34.884
2026-03-16 13:35:34.895 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=11.34
2026-03-16 13:35:34.897 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=13.76 | totalMs=13.76
2026-03-16 13:35:34.898 | step 1 | route=IT_TicketPost | empId=58334 | query called at=13:35:34.898
2026-03-16 13:35:34.900 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-16 13:35:34.900 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=2.48 | totalMs=2.48
2026-03-16 13:35:34.901 | step 1 | route=IT_TicketPost | empId=58334 | query called at=13:35:34.901
2026-03-16 13:35:34.902 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-16 13:35:34.902 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=1.67 | totalMs=1.67
2026-03-16 13:35:35.158 | step 1 | route=IT_Ticket | empId=58334 | query called at=13:35:35.158
2026-03-16 13:35:35.168 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-16 13:35:35.170 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-16 13:35:35.171 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-16 13:35:35.173 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-16 13:35:35.175 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=1.86
2026-03-16 13:35:35.212 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=36.81
2026-03-16 13:35:35.213 | step 3 | route=IT_Ticket | empId=58334 | apiMs=54.81 | totalMs=54.81
2026-03-16 13:35:35.213 | step 1 | route=IT_Ticket | empId=58334 | query called at=13:35:35.213
2026-03-16 13:35:35.215 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-16 13:35:35.216 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-16 13:35:35.218 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-16 13:35:35.218 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.84 | totalMs=4.84
2026-03-16 13:50:48.647 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:50:48.647
2026-03-16 13:50:48.681 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=32.98
2026-03-16 13:50:48.682 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-16 13:50:48.684 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-16 13:50:48.685 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-16 13:50:48.720 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=35.15
2026-03-16 13:50:48.770 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=49.46
2026-03-16 13:50:48.771 | step 3 | route=IT_Ticket | empId=61465 | apiMs=123.34 | totalMs=123.34
2026-03-16 13:50:48.771 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:50:48.771
2026-03-16 13:50:48.792 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=20.82
2026-03-16 13:50:48.793 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-16 13:50:48.795 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.67
2026-03-16 13:50:48.796 | step 3 | route=IT_Ticket | empId=61465 | apiMs=24.94 | totalMs=24.94
2026-03-16 13:50:54.270 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61465 | query called at=13:50:54.270
2026-03-16 13:50:54.477 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=206.82
2026-03-16 13:50:54.481 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61465 | apiMs=210.74 | totalMs=210.74
2026-03-16 13:50:56.455 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61465 | query called at=13:50:56.455
2026-03-16 13:50:56.467 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-03-16 13:50:56.469 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61465 | apiMs=14.66 | totalMs=14.66
2026-03-16 13:55:30.954 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:55:30.954
2026-03-16 13:55:30.964 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-16 13:55:30.966 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-16 13:55:30.967 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-16 13:55:30.969 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-16 13:55:30.970 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-16 13:55:31.009 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=38.77
2026-03-16 13:55:31.010 | step 3 | route=IT_Ticket | empId=61465 | apiMs=55.70 | totalMs=55.70
2026-03-16 13:55:31.010 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:55:31.010
2026-03-16 13:55:31.011 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-16 13:55:31.013 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-16 13:55:31.014 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-16 13:55:31.014 | step 3 | route=IT_Ticket | empId=61465 | apiMs=4.37 | totalMs=4.37
2026-03-16 13:55:36.453 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61465 | query called at=13:55:36.453
2026-03-16 13:55:36.717 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=263.69
2026-03-16 13:55:36.721 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61465 | apiMs=268.13 | totalMs=268.13
2026-03-16 13:55:38.322 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61465 | query called at=13:55:38.322
2026-03-16 13:55:38.353 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=29.67
2026-03-16 13:55:38.356 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61465 | apiMs=33.70 | totalMs=33.70
2026-03-16 13:56:13.800 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:56:13.800
2026-03-16 13:56:13.811 | step 2 | route=IT_TicketPost | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-03-16 13:56:13.815 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=15.12 | totalMs=15.12
2026-03-16 13:56:13.818 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:56:13.818
2026-03-16 13:56:13.830 | step 2 | route=IT_TicketPost | empId=61465 | query=IT_Ticket_Save_SPOC | queryMs=11.25
2026-03-16 13:56:13.832 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=13.88 | totalMs=13.88
2026-03-16 13:56:13.832 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:56:13.832
2026-03-16 13:56:13.834 | step 2 | route=IT_TicketPost | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-16 13:56:13.835 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=2.47 | totalMs=2.47
2026-03-16 13:56:13.835 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:56:13.835
2026-03-16 13:56:13.837 | step 2 | route=IT_TicketPost | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-16 13:56:13.837 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=1.60 | totalMs=1.60
2026-03-16 13:56:14.060 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:56:14.060
2026-03-16 13:56:14.071 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-16 13:56:14.072 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-16 13:56:14.074 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-16 13:56:14.075 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 13:56:14.077 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-16 13:56:14.116 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=38.71
2026-03-16 13:56:14.116 | step 3 | route=IT_Ticket | empId=61465 | apiMs=55.85 | totalMs=55.85
2026-03-16 13:56:14.117 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:56:14.117
2026-03-16 13:56:14.118 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-16 13:56:14.120 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-16 13:56:14.121 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-16 13:56:14.121 | step 3 | route=IT_Ticket | empId=61465 | apiMs=4.62 | totalMs=4.62
2026-03-16 14:01:13.561 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=14:01:13.561
2026-03-16 14:01:13.625 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=63.99
2026-03-16 14:01:13.629 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=68.43 | totalMs=68.43
2026-03-16 14:01:14.159 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:01:14.159
2026-03-16 14:15:15.314 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=14:15:15.314
2026-03-16 14:15:15.345 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=29.88
2026-03-16 14:15:15.348 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=33.74 | totalMs=33.74
2026-03-16 14:15:15.705 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:15:15.705
2026-03-16 14:15:19.555 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=14:15:19.555
2026-03-16 14:15:19.610 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=54.34
2026-03-16 14:15:19.612 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=56.26 | totalMs=56.26
2026-03-16 14:15:19.612 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=14:15:19.612
2026-03-16 14:15:19.614 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-16 14:15:19.615 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-16 14:15:19.616 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-16 14:15:19.616 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=4.16 | totalMs=4.16
2026-03-16 14:15:26.987 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=14:15:26.987
2026-03-16 14:15:27.011 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=23.34
2026-03-16 14:15:27.015 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=27.62 | totalMs=27.62
2026-03-16 14:15:27.345 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:15:27.345
2026-03-16 14:22:46.823 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=14:22:46.823
2026-03-16 14:22:46.866 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=42.43
2026-03-16 14:22:46.870 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=47.14 | totalMs=47.14
2026-03-16 14:22:47.378 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:22:47.378
2026-03-16 14:22:59.344 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=14:22:59.344
2026-03-16 14:22:59.392 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=46.97
2026-03-16 14:22:59.398 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=54.11 | totalMs=54.11
2026-03-16 14:22:59.399 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=14:22:59.399
2026-03-16 14:22:59.403 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.38
2026-03-16 14:22:59.405 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-16 14:22:59.406 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-03-16 14:22:59.406 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=7.23 | totalMs=7.23
2026-03-16 14:23:00.605 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=14:23:00.605
2026-03-16 14:23:00.619 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=13.47
2026-03-16 14:23:00.623 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=17.97 | totalMs=17.97
2026-03-16 14:23:00.975 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:23:00.975
2026-03-16 14:45:02.011 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:45:02.011
2026-03-16 14:45:02.045 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=33.55
2026-03-16 14:45:02.047 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-16 14:45:02.049 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-16 14:45:02.050 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-16 14:45:02.073 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=22.25
2026-03-16 14:45:02.109 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=36.23
2026-03-16 14:45:02.110 | step 3 | route=IT_Ticket | empId=46985 | apiMs=98.29 | totalMs=98.29
2026-03-16 14:45:02.110 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:45:02.110
2026-03-16 14:45:02.128 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=17.58
2026-03-16 14:45:02.129 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-16 14:45:02.131 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-16 14:45:02.131 | step 3 | route=IT_Ticket | empId=46985 | apiMs=21.04 | totalMs=21.04
2026-03-16 14:45:22.871 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:45:22.871
2026-03-16 14:45:22.883 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-16 14:45:22.885 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-16 14:45:22.886 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-16 14:45:22.888 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-16 14:45:22.889 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-16 14:45:22.927 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=36.59
2026-03-16 14:45:22.927 | step 3 | route=IT_Ticket | empId=46985 | apiMs=55.63 | totalMs=55.63
2026-03-16 14:45:22.927 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:45:22.927
2026-03-16 14:45:22.929 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-16 14:45:22.931 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-16 14:45:22.932 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-16 14:45:22.932 | step 3 | route=IT_Ticket | empId=46985 | apiMs=5.02 | totalMs=5.02
2026-03-16 14:45:27.793 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=14:45:27.793
2026-03-16 14:45:27.889 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=95.18
2026-03-16 14:45:27.889 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=96.19 | totalMs=96.19
2026-03-16 14:45:29.561 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=14:45:29.561
2026-03-16 14:45:29.584 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=21.74
2026-03-16 14:45:29.584 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=22.63 | totalMs=22.63
2026-03-16 14:49:25.529 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:49:25.529
2026-03-16 14:49:25.541 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-03-16 14:49:25.545 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=15.77 | totalMs=15.77
2026-03-16 14:49:25.548 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:49:25.548
2026-03-16 14:49:25.759 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=210.14
2026-03-16 14:49:25.817 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=268.67 | totalMs=268.67
2026-03-16 14:49:25.817 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:49:25.817
2026-03-16 14:49:25.819 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-16 14:49:25.820 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.36 | totalMs=2.36
2026-03-16 14:49:25.820 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:49:25.820
2026-03-16 14:49:25.821 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-16 14:49:25.822 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.55 | totalMs=1.55
2026-03-16 14:49:26.049 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:49:26.049
2026-03-16 14:49:26.059 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-16 14:49:26.061 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-16 14:49:26.062 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 14:49:26.063 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-16 14:49:26.065 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-16 14:49:26.103 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=37.69
2026-03-16 14:49:26.103 | step 3 | route=IT_Ticket | empId=46985 | apiMs=54.50 | totalMs=54.50
2026-03-16 14:49:26.103 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:49:26.103
2026-03-16 14:49:26.105 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-16 14:49:26.106 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-16 14:49:26.107 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-16 14:49:26.108 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.40 | totalMs=4.40
2026-03-16 15:02:38.316 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=15:02:38.316
2026-03-16 15:02:38.487 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=169.8
2026-03-16 15:02:38.487 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=170.79 | totalMs=170.79
2026-03-16 15:02:39.091 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:02:39.091
2026-03-16 15:02:50.066 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=15:02:50.066
2026-03-16 15:02:50.108 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=41.25
2026-03-16 15:02:50.111 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=44.59 | totalMs=44.59
2026-03-16 15:02:50.111 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=15:02:50.111
2026-03-16 15:02:50.132 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.57
2026-03-16 15:02:50.134 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-16 15:02:50.135 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-16 15:02:50.135 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=23.91 | totalMs=23.91
2026-03-16 15:02:50.423 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=15:02:50.423
2026-03-16 15:02:50.445 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=21.87
2026-03-16 15:02:50.446 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=22.65 | totalMs=22.65
2026-03-16 15:02:50.996 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:02:50.996
2026-03-16 15:30:44.391 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:30:44.391
2026-03-16 15:30:44.427 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=36.22
2026-03-16 15:30:44.429 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 15:30:44.430 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-16 15:30:44.431 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-16 15:30:44.493 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=62.07
2026-03-16 15:30:44.520 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=26.23
2026-03-16 15:30:44.520 | step 3 | route=IT_Ticket | empId=46973 | apiMs=129.65 | totalMs=129.65
2026-03-16 15:30:44.521 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:30:44.521
2026-03-16 15:30:44.556 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=34.44
2026-03-16 15:30:44.557 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-16 15:30:44.558 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-16 15:30:44.558 | step 3 | route=IT_Ticket | empId=46973 | apiMs=37.52 | totalMs=37.52
2026-03-16 15:30:50.940 | step 5 | route=dashboard | empId=GNA0089 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-16 15:31:06.157 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=15:31:06.157
2026-03-16 15:31:06.549 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=392.06
2026-03-16 15:31:06.550 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=392.88 | totalMs=392.88
2026-03-16 15:31:08.759 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=15:31:08.759
2026-03-16 15:31:08.770 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-03-16 15:31:08.771 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=11.92 | totalMs=11.92
2026-03-16 15:33:51.595 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:33:51.595
2026-03-16 15:33:51.606 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-16 15:33:51.610 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=14.56 | totalMs=14.56
2026-03-16 15:33:51.613 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:33:51.613
2026-03-16 15:33:51.662 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=45.78
2026-03-16 15:33:51.664 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=50.76 | totalMs=50.76
2026-03-16 15:33:51.664 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:33:51.664
2026-03-16 15:33:51.666 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-16 15:33:51.666 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.49 | totalMs=2.49
2026-03-16 15:33:53.615 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:33:53.615
2026-03-16 15:33:53.627 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-03-16 15:33:53.632 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-16 15:33:53.636 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-16 15:33:53.638 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-16 15:33:53.640 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-16 15:33:53.679 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=38.89
2026-03-16 15:33:53.679 | step 3 | route=IT_Ticket | empId=46973 | apiMs=64.22 | totalMs=64.22
2026-03-16 15:33:53.679 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:33:53.679
2026-03-16 15:33:53.682 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-03-16 15:33:53.683 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-16 15:33:53.684 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-16 15:33:53.685 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.29 | totalMs=5.29
2026-03-16 15:35:07.752 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=15:35:07.752
2026-03-16 15:35:08.261 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=507.71
2026-03-16 15:35:08.261 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=508.89 | totalMs=508.89
2026-03-16 15:35:11.536 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=15:35:11.536
2026-03-16 15:35:11.548 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-03-16 15:35:11.552 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=16.34 | totalMs=16.34
2026-03-16 15:36:34.165 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:36:34.165
2026-03-16 15:36:34.191 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=25.42
2026-03-16 15:36:34.195 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=30.01 | totalMs=30.01
2026-03-16 15:36:34.198 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:36:34.198
2026-03-16 15:36:34.361 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=160.64
2026-03-16 15:36:34.379 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=180.38 | totalMs=180.38
2026-03-16 15:36:34.379 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:36:34.379
2026-03-16 15:36:34.381 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-16 15:36:34.382 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.71 | totalMs=2.71
2026-03-16 15:36:37.434 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:36:37.434
2026-03-16 15:36:37.448 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-03-16 15:36:37.452 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-16 15:36:37.454 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-16 15:36:37.455 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-16 15:36:37.457 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-16 15:36:37.496 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=38.37
2026-03-16 15:36:37.496 | step 3 | route=IT_Ticket | empId=46973 | apiMs=61.83 | totalMs=61.83
2026-03-16 15:36:37.497 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:36:37.497
2026-03-16 15:36:37.498 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-16 15:36:37.500 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-16 15:36:37.501 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-16 15:36:37.501 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.78 | totalMs=4.78
2026-03-16 15:38:42.501 | step 1 | route=IT_Ticket | empId=57185 | query called at=15:38:42.501
2026-03-16 15:38:42.512 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-03-16 15:38:42.516 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-16 15:38:42.520 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-16 15:38:42.523 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-16 15:38:42.525 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-16 15:38:42.564 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=38.32
2026-03-16 15:38:42.564 | step 3 | route=IT_Ticket | empId=57185 | apiMs=63.24 | totalMs=63.24
2026-03-16 15:38:42.564 | step 1 | route=IT_Ticket | empId=57185 | query called at=15:38:42.564
2026-03-16 15:38:42.566 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-16 15:38:42.567 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-16 15:38:42.569 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-16 15:38:42.569 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.53 | totalMs=4.53
2026-03-16 15:39:03.903 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=15:39:03.903
2026-03-16 15:39:04.385 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=480.82
2026-03-16 15:39:04.498 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=594.45 | totalMs=594.45
2026-03-16 15:39:06.324 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=15:39:06.324
2026-03-16 15:39:06.342 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=16.74
2026-03-16 15:39:06.346 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=21.54 | totalMs=21.54
2026-03-16 15:39:07.811 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:39:07.811
2026-03-16 15:39:07.986 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=174.43
2026-03-16 15:39:07.990 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=178.80 | totalMs=178.80
2026-03-16 15:39:08.490 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:39:08.490
2026-03-16 15:39:14.438 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:39:14.438
2026-03-16 15:39:14.644 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=205.74
2026-03-16 15:39:14.669 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=3.82
2026-03-16 15:39:14.677 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=238.96 | totalMs=238.96
2026-03-16 15:39:14.680 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:39:14.680
2026-03-16 15:39:14.682 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-16 15:39:14.683 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-16 15:39:14.684 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-16 15:39:14.685 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.69 | totalMs=4.69
2026-03-16 15:39:17.057 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:39:17.057
2026-03-16 15:39:17.058 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-16 15:39:17.064 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-16 15:39:17.068 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-16 15:39:17.071 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=14.82 | totalMs=14.82
2026-03-16 15:39:18.467 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:39:18.467
2026-03-16 15:39:18.493 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=26.14
2026-03-16 15:39:18.494 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=26.94 | totalMs=26.94
2026-03-16 15:39:18.930 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:39:18.930
2026-03-16 15:39:35.250 | step 1 | route=IT_TicketPost | empId=57185 | query called at=15:39:35.250
2026-03-16 15:39:35.261 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-16 15:39:35.265 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=14.79 | totalMs=14.79
2026-03-16 15:39:35.268 | step 1 | route=IT_TicketPost | empId=57185 | query called at=15:39:35.268
2026-03-16 15:39:35.339 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=67.71
2026-03-16 15:39:35.360 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=91.24 | totalMs=91.24
2026-03-16 15:39:35.360 | step 1 | route=IT_TicketPost | empId=57185 | query called at=15:39:35.360
2026-03-16 15:39:35.362 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-16 15:39:35.362 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.20 | totalMs=2.20
2026-03-16 15:39:35.873 | step 1 | route=IT_Ticket | empId=57185 | query called at=15:39:35.873
2026-03-16 15:39:35.883 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-03-16 15:39:35.885 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-16 15:39:35.886 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-16 15:39:35.887 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-16 15:39:35.889 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-16 15:39:35.926 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=36.66
2026-03-16 15:39:35.926 | step 3 | route=IT_Ticket | empId=57185 | apiMs=53.20 | totalMs=53.20
2026-03-16 15:39:35.927 | step 1 | route=IT_Ticket | empId=57185 | query called at=15:39:35.927
2026-03-16 15:39:35.928 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-16 15:39:35.930 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-16 15:39:35.931 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-16 15:39:35.931 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.72 | totalMs=4.72
2026-03-16 15:40:10.523 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=15:40:10.523
2026-03-16 15:40:10.546 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=23.32
2026-03-16 15:40:10.550 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=27.18 | totalMs=27.18
2026-03-16 15:40:11.555 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:40:11.555
2026-03-16 15:40:19.521 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=15:40:19.521
2026-03-16 15:40:19.557 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=35.25
2026-03-16 15:40:19.563 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=41.31 | totalMs=41.31
2026-03-16 15:40:19.566 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=15:40:19.566
2026-03-16 15:40:19.570 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-16 15:40:19.571 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-03-16 15:40:19.573 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-16 15:40:19.573 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=6.76 | totalMs=6.76
2026-03-16 15:40:19.825 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=15:40:19.825
2026-03-16 15:40:19.858 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=32.47
2026-03-16 15:40:19.858 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=33.25 | totalMs=33.25
2026-03-16 15:40:20.349 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:40:20.349
2026-03-16 15:45:03.702 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:45:03.702
2026-03-16 15:45:03.737 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=34.04
2026-03-16 15:45:03.738 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-16 15:45:03.739 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-16 15:45:03.741 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-16 15:45:03.764 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=22.68
2026-03-16 15:45:03.803 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=38.97
2026-03-16 15:45:03.803 | step 3 | route=IT_Ticket | empId=41073 | apiMs=101.08 | totalMs=101.08
2026-03-16 15:45:03.804 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:45:03.804
2026-03-16 15:45:03.821 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=16.72
2026-03-16 15:45:03.822 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-16 15:45:03.823 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-16 15:45:03.823 | step 3 | route=IT_Ticket | empId=41073 | apiMs=19.76 | totalMs=19.76
2026-03-16 15:46:43.356 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=15:46:43.356
2026-03-16 15:46:43.689 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=332.48
2026-03-16 15:46:43.693 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=336.99 | totalMs=336.99
2026-03-16 15:46:45.578 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=15:46:45.578
2026-03-16 15:46:45.602 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=23.06
2026-03-16 15:46:45.602 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=24.10 | totalMs=24.10
2026-03-16 15:48:18.664 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:48:18.664
2026-03-16 15:48:18.674 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-16 15:48:18.678 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=14.01 | totalMs=14.01
2026-03-16 15:48:18.681 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:48:18.681
2026-03-16 15:48:18.734 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=49.76
2026-03-16 15:48:18.737 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=55.25 | totalMs=55.25
2026-03-16 15:48:18.737 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:48:18.737
2026-03-16 15:48:18.739 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-16 15:48:18.739 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.45 | totalMs=2.45
2026-03-16 15:48:18.967 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:48:18.967
2026-03-16 15:48:18.984 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=16.59
2026-03-16 15:48:18.993 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=8.43
2026-03-16 15:48:19.002 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=8.75
2026-03-16 15:48:19.011 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=8.58
2026-03-16 15:48:19.089 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=77.55
2026-03-16 15:48:19.178 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=88.71
2026-03-16 15:48:19.178 | step 3 | route=IT_Ticket | empId=41073 | apiMs=211.26 | totalMs=211.26
2026-03-16 15:48:19.179 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:48:19.179
2026-03-16 15:48:19.180 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-16 15:48:19.182 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-16 15:48:19.183 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-16 15:48:19.183 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.50 | totalMs=4.50
2026-03-16 15:59:55.560 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=15:59:55.560
2026-03-16 15:59:55.590 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=30.02
2026-03-16 15:59:55.595 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=34.83 | totalMs=34.83
2026-03-16 15:59:55.942 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:59:55.942
2026-03-16 16:12:27.355 | step 1 | route=IT_Ticket | empId=39891 | query called at=16:12:27.355
2026-03-16 16:12:27.385 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=29.84
2026-03-16 16:12:27.393 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=4.89
2026-03-16 16:12:27.402 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=5.16
2026-03-16 16:12:27.410 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=5.14
2026-03-16 16:12:27.438 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=27.77
2026-03-16 16:12:27.482 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=42.9
2026-03-16 16:12:27.482 | step 3 | route=IT_Ticket | empId=39891 | apiMs=127.02 | totalMs=127.02
2026-03-16 16:12:27.482 | step 1 | route=IT_Ticket | empId=39891 | query called at=16:12:27.482
2026-03-16 16:12:27.507 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=24.55
2026-03-16 16:12:27.516 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-03-16 16:12:27.524 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-16 16:12:27.524 | step 3 | route=IT_Ticket | empId=39891 | apiMs=42.01 | totalMs=42.01
2026-03-16 16:12:37.953 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39891 | query called at=16:12:37.953
2026-03-16 16:12:38.306 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=352.57
2026-03-16 16:12:38.310 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39891 | apiMs=357.00 | totalMs=357.00
2026-03-16 16:12:43.274 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query called at=16:12:43.274
2026-03-16 16:12:43.289 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-16 16:12:43.292 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39891 | apiMs=17.77 | totalMs=17.77
2026-03-16 16:12:55.857 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:12:55.857
2026-03-16 16:12:55.867 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-16 16:12:55.869 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-16 16:12:55.870 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-16 16:12:55.871 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-16 16:12:55.873 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-16 16:12:55.910 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=37.12
2026-03-16 16:12:55.911 | step 3 | route=IT_Ticket | empId=51700 | apiMs=53.56 | totalMs=53.56
2026-03-16 16:12:55.911 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:12:55.911
2026-03-16 16:12:55.913 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-16 16:12:55.914 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-16 16:12:55.915 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-16 16:12:55.915 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.35 | totalMs=4.35
2026-03-16 16:13:07.112 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=16:13:07.112
2026-03-16 16:13:07.501 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=389.17
2026-03-16 16:13:07.505 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=392.99 | totalMs=392.99
2026-03-16 16:13:10.282 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=16:13:10.282
2026-03-16 16:13:10.299 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=16.69
2026-03-16 16:13:10.302 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=20.36 | totalMs=20.36
2026-03-16 16:14:00.301 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:14:00.301
2026-03-16 16:14:00.311 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-16 16:14:00.312 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=10.98 | totalMs=10.98
2026-03-16 16:14:00.312 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:14:00.312
2026-03-16 16:14:01.787 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=1474.75
2026-03-16 16:14:01.910 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=1,597.57 | totalMs=1,597.57
2026-03-16 16:14:01.910 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:14:01.910
2026-03-16 16:14:01.914 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.16
2026-03-16 16:14:01.914 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=3.90 | totalMs=3.90
2026-03-16 16:14:04.125 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:14:04.125
2026-03-16 16:14:04.139 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-16 16:14:04.145 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-16 16:14:04.146 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-16 16:14:04.147 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 16:14:04.149 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-16 16:14:04.187 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=37.88
2026-03-16 16:14:04.188 | step 3 | route=IT_Ticket | empId=51700 | apiMs=62.38 | totalMs=62.38
2026-03-16 16:14:04.188 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:14:04.188
2026-03-16 16:14:04.190 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-16 16:14:04.191 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-16 16:14:04.192 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-16 16:14:04.193 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.61 | totalMs=4.61
2026-03-16 16:14:29.693 | step 1 | route=IT_TicketPost | empId=39891 | query called at=16:14:29.693
2026-03-16 16:14:29.705 | step 2 | route=IT_TicketPost | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-03-16 16:14:29.710 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=16.95 | totalMs=16.95
2026-03-16 16:14:29.714 | step 1 | route=IT_TicketPost | empId=39891 | query called at=16:14:29.714
2026-03-16 16:14:29.762 | step 2 | route=IT_TicketPost | empId=39891 | query=IT_Ticket_Save_SPOC | queryMs=44.68
2026-03-16 16:14:29.803 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=89.18 | totalMs=89.18
2026-03-16 16:14:29.803 | step 1 | route=IT_TicketPost | empId=39891 | query called at=16:14:29.803
2026-03-16 16:14:29.806 | step 2 | route=IT_TicketPost | empId=39891 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-16 16:14:29.806 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=2.56 | totalMs=2.56
2026-03-16 16:14:30.037 | step 1 | route=IT_Ticket | empId=39891 | query called at=16:14:30.037
2026-03-16 16:14:30.048 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-16 16:14:30.050 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-16 16:14:30.051 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-16 16:14:30.053 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-16 16:14:30.054 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-16 16:14:30.093 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=38.82
2026-03-16 16:14:30.094 | step 3 | route=IT_Ticket | empId=39891 | apiMs=56.68 | totalMs=56.68
2026-03-16 16:14:30.094 | step 1 | route=IT_Ticket | empId=39891 | query called at=16:14:30.094
2026-03-16 16:14:30.096 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-16 16:14:30.097 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-16 16:14:30.098 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-16 16:14:30.099 | step 3 | route=IT_Ticket | empId=39891 | apiMs=4.73 | totalMs=4.73
2026-03-16 16:14:46.477 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:14:46.477
2026-03-16 16:14:46.501 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=24.08
2026-03-16 16:14:46.510 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-03-16 16:14:46.519 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.13
2026-03-16 16:14:46.529 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.79
2026-03-16 16:14:46.539 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=9.59
2026-03-16 16:14:46.606 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=66.88
2026-03-16 16:14:46.606 | step 3 | route=IT_Ticket | empId=46985 | apiMs=129.40 | totalMs=129.40
2026-03-16 16:14:46.607 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:14:46.607
2026-03-16 16:14:46.608 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-16 16:14:46.609 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-16 16:14:46.611 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-16 16:14:46.611 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.24 | totalMs=4.24
2026-03-16 16:15:00.400 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=16:15:00.400
2026-03-16 16:15:00.496 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=95.22
2026-03-16 16:15:00.500 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=99.82 | totalMs=99.82
2026-03-16 16:15:02.265 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=16:15:02.265
2026-03-16 16:15:02.314 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=47.83
2026-03-16 16:15:02.318 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=52.45 | totalMs=52.45
2026-03-16 16:15:32.450 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:15:32.450
2026-03-16 16:15:32.473 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=22.67
2026-03-16 16:15:32.476 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=26.51 | totalMs=26.51
2026-03-16 16:15:32.479 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:15:32.479
2026-03-16 16:15:32.498 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=15.4
2026-03-16 16:15:32.500 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=20.48 | totalMs=20.48
2026-03-16 16:15:32.500 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:15:32.500
2026-03-16 16:15:32.502 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-16 16:15:32.502 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.92 | totalMs=1.92
2026-03-16 16:15:32.741 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:15:32.741
2026-03-16 16:15:32.752 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-16 16:15:32.754 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-16 16:15:32.759 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=4.73
2026-03-16 16:15:32.767 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.32
2026-03-16 16:15:32.769 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-16 16:15:32.800 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=30.8
2026-03-16 16:15:32.800 | step 3 | route=IT_Ticket | empId=46985 | apiMs=58.93 | totalMs=58.93
2026-03-16 16:15:32.801 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:15:32.801
2026-03-16 16:15:32.802 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-16 16:15:32.803 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-16 16:15:32.804 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-16 16:15:32.804 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.60 | totalMs=3.60
2026-03-16 16:15:49.008 | step 1 | route=IT_Ticket | empId=65386 | query called at=16:15:49.008
2026-03-16 16:15:49.025 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=16.39
2026-03-16 16:15:49.031 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=3.53
2026-03-16 16:15:49.036 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-16 16:15:49.038 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-16 16:15:49.040 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=2.2
2026-03-16 16:15:49.100 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=59.68
2026-03-16 16:15:49.101 | step 3 | route=IT_Ticket | empId=65386 | apiMs=93.15 | totalMs=93.15
2026-03-16 16:15:49.101 | step 1 | route=IT_Ticket | empId=65386 | query called at=16:15:49.101
2026-03-16 16:15:49.109 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=7.81
2026-03-16 16:15:49.118 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=8.43
2026-03-16 16:15:49.127 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=8.87
2026-03-16 16:15:49.128 | step 3 | route=IT_Ticket | empId=65386 | apiMs=26.55 | totalMs=26.55
2026-03-16 16:16:01.562 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65386 | query called at=16:16:01.562
2026-03-16 16:16:01.976 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=413.55
2026-03-16 16:16:01.980 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65386 | apiMs=418.00 | totalMs=418.00
2026-03-16 16:16:04.322 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query called at=16:16:04.322
2026-03-16 16:16:04.334 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=11.68
2026-03-16 16:16:04.335 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65386 | apiMs=12.57 | totalMs=12.57
2026-03-16 16:16:19.475 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=16:16:19.475
2026-03-16 16:16:19.513 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=36.99
2026-03-16 16:16:19.513 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=37.85 | totalMs=37.85
2026-03-16 16:16:25.420 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:16:25.420
2026-03-16 16:16:32.326 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=16:16:32.326
2026-03-16 16:16:32.400 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=70.04
2026-03-16 16:16:32.404 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=78.06 | totalMs=78.06
2026-03-16 16:16:32.405 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=16:16:32.405
2026-03-16 16:16:32.406 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-16 16:16:32.408 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-16 16:16:32.410 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.09
2026-03-16 16:16:32.411 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=6.03 | totalMs=6.03
2026-03-16 16:16:35.206 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=16:16:35.206
2026-03-16 16:16:35.222 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=12.73
2026-03-16 16:16:35.225 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=19.16 | totalMs=19.16
2026-03-16 16:16:35.462 | step 1 | route=IT_TicketPost | empId=65386 | query called at=16:16:35.462
2026-03-16 16:16:35.472 | step 2 | route=IT_TicketPost | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-16 16:16:35.472 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=10.48 | totalMs=10.48
2026-03-16 16:16:35.473 | step 1 | route=IT_TicketPost | empId=65386 | query called at=16:16:35.473
2026-03-16 16:16:35.504 | step 2 | route=IT_TicketPost | empId=65386 | query=IT_Ticket_Save_SPOC | queryMs=30.79
2026-03-16 16:16:35.507 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=34.58 | totalMs=34.58
2026-03-16 16:16:35.508 | step 1 | route=IT_TicketPost | empId=65386 | query called at=16:16:35.508
2026-03-16 16:16:35.509 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-16 16:16:35.510 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=1.76 | totalMs=1.76
2026-03-16 16:16:35.678 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:16:35.678
2026-03-16 16:16:37.422 | step 1 | route=IT_Ticket | empId=65386 | query called at=16:16:37.422
2026-03-16 16:16:37.433 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-16 16:16:37.438 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-16 16:16:37.442 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-16 16:16:37.443 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 16:16:37.444 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-16 16:16:37.462 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=17.53
2026-03-16 16:16:37.462 | step 3 | route=IT_Ticket | empId=65386 | apiMs=40.08 | totalMs=40.08
2026-03-16 16:16:37.463 | step 1 | route=IT_Ticket | empId=65386 | query called at=16:16:37.463
2026-03-16 16:16:37.464 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-16 16:16:37.466 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-16 16:16:37.467 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-16 16:16:37.467 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.50 | totalMs=4.50
2026-03-16 16:16:59.541 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:16:59.541
2026-03-16 16:16:59.551 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-03-16 16:16:59.553 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 16:16:59.554 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-16 16:16:59.555 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-16 16:16:59.556 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-16 16:16:59.576 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=19.02
2026-03-16 16:16:59.576 | step 3 | route=IT_Ticket | empId=48116 | apiMs=34.58 | totalMs=34.58
2026-03-16 16:16:59.576 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:16:59.576
2026-03-16 16:16:59.578 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-16 16:16:59.579 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-16 16:16:59.580 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-16 16:16:59.580 | step 3 | route=IT_Ticket | empId=48116 | apiMs=3.87 | totalMs=3.87
2026-03-16 16:17:05.016 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=16:17:05.016
2026-03-16 16:17:05.322 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=304.94
2026-03-16 16:17:05.326 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=309.13 | totalMs=309.13
2026-03-16 16:17:06.895 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=16:17:06.895
2026-03-16 16:17:06.906 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-16 16:17:06.910 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=14.97 | totalMs=14.97
2026-03-16 16:17:38.246 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:17:38.246
2026-03-16 16:17:38.259 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.77
2026-03-16 16:17:38.262 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=15.31 | totalMs=15.31
2026-03-16 16:17:38.264 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:17:38.264
2026-03-16 16:17:38.390 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=122.99
2026-03-16 16:17:38.426 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=161.81 | totalMs=161.81
2026-03-16 16:17:38.426 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:17:38.426
2026-03-16 16:17:38.429 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-16 16:17:38.429 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.54 | totalMs=2.54
2026-03-16 16:17:41.465 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:17:41.465
2026-03-16 16:17:41.475 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-16 16:17:41.479 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 16:17:41.482 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-16 16:17:41.485 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-16 16:17:41.487 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-16 16:17:41.525 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=37.86
2026-03-16 16:17:41.525 | step 3 | route=IT_Ticket | empId=48116 | apiMs=60.64 | totalMs=60.64
2026-03-16 16:17:41.526 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:17:41.526
2026-03-16 16:17:41.527 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-16 16:17:41.528 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-16 16:17:41.529 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-16 16:17:41.529 | step 3 | route=IT_Ticket | empId=48116 | apiMs=3.63 | totalMs=3.63
2026-03-16 16:18:49.606 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:18:49.606
2026-03-16 16:18:49.626 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=19.88
2026-03-16 16:18:49.627 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=20.94 | totalMs=20.94
2026-03-16 16:18:50.110 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:18:50.110
2026-03-16 16:18:53.651 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:18:53.651
2026-03-16 16:18:53.686 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=34.62
2026-03-16 16:18:53.692 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=41.01 | totalMs=41.01
2026-03-16 16:18:53.696 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:18:53.696
2026-03-16 16:18:53.700 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-16 16:18:53.703 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.12
2026-03-16 16:18:53.704 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-16 16:18:53.704 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=8.57 | totalMs=8.57
2026-03-16 16:18:56.685 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:18:56.685
2026-03-16 16:18:56.701 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.73
2026-03-16 16:18:56.704 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=19.80 | totalMs=19.80
2026-03-16 16:18:57.206 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:18:57.206
2026-03-16 16:24:05.911 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:24:05.911
2026-03-16 16:24:05.945 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=33.71
2026-03-16 16:24:05.951 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-16 16:24:05.956 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-16 16:24:05.961 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-16 16:24:05.984 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=22.19
2026-03-16 16:24:06.022 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=38.39
2026-03-16 16:24:06.023 | step 3 | route=IT_Ticket | empId=4446 | apiMs=112.02 | totalMs=112.02
2026-03-16 16:24:06.023 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:24:06.023
2026-03-16 16:24:06.041 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=17.54
2026-03-16 16:24:06.042 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-16 16:24:06.044 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-16 16:24:06.044 | step 3 | route=IT_Ticket | empId=4446 | apiMs=20.88 | totalMs=20.88
2026-03-16 16:24:48.337 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=16:24:48.337
2026-03-16 16:24:48.350 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-03-16 16:24:48.354 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=16.32 | totalMs=16.32
2026-03-16 16:25:12.528 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=16:25:12.528
2026-03-16 16:25:12.619 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=90.69
2026-03-16 16:25:12.625 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=96.95 | totalMs=96.95
2026-03-16 16:25:14.927 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=16:25:14.927
2026-03-16 16:25:14.939 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-03-16 16:25:14.943 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=15.94 | totalMs=15.94
2026-03-16 16:26:49.589 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:26:49.589
2026-03-16 16:26:49.613 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=23.41
2026-03-16 16:26:49.616 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=27.17 | totalMs=27.17
2026-03-16 16:26:49.619 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:26:49.619
2026-03-16 16:26:49.652 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=30.77
2026-03-16 16:26:49.661 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=42.34 | totalMs=42.34
2026-03-16 16:26:49.661 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:26:49.661
2026-03-16 16:26:49.677 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.68
2026-03-16 16:26:49.678 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=16.49 | totalMs=16.49
2026-03-16 16:26:49.898 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:26:49.898
2026-03-16 16:26:49.908 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-16 16:26:49.909 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-16 16:26:49.911 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-16 16:26:49.912 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-16 16:26:49.913 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-16 16:26:49.939 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=24.99
2026-03-16 16:26:49.939 | step 3 | route=IT_Ticket | empId=4446 | apiMs=41.19 | totalMs=41.19
2026-03-16 16:26:49.939 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:26:49.939
2026-03-16 16:26:49.941 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-16 16:26:49.942 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-16 16:26:49.943 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-16 16:26:49.943 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.12 | totalMs=4.12
2026-03-16 16:27:36.609 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:27:36.609
2026-03-16 16:27:36.651 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=42.4
2026-03-16 16:27:36.655 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=46.40 | totalMs=46.40
2026-03-16 16:27:37.000 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:27:37.000
2026-03-16 16:27:41.181 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=16:27:41.181
2026-03-16 16:27:41.231 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=50.27
2026-03-16 16:27:41.236 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=55.63 | totalMs=55.63
2026-03-16 16:27:41.240 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=16:27:41.240
2026-03-16 16:27:41.244 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-16 16:27:41.246 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-16 16:27:41.247 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-16 16:27:41.247 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=7.78 | totalMs=7.78
2026-03-16 16:27:43.577 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:27:43.577
2026-03-16 16:27:43.589 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=11.9
2026-03-16 16:27:43.593 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=15.85 | totalMs=15.85
2026-03-16 16:27:43.890 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:27:43.890
2026-03-16 16:37:35.329 | step 1 | route=IT_Ticket | empId=24329 | query called at=16:37:35.329
2026-03-16 16:37:35.353 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=23.72
2026-03-16 16:37:35.355 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-16 16:37:35.356 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-16 16:37:35.357 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-16 16:37:35.372 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=14.48
2026-03-16 16:37:35.397 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=25.1
2026-03-16 16:37:35.398 | step 3 | route=IT_Ticket | empId=24329 | apiMs=68.85 | totalMs=68.85
2026-03-16 16:37:35.398 | step 1 | route=IT_Ticket | empId=24329 | query called at=16:37:35.398
2026-03-16 16:37:35.411 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=12.54
2026-03-16 16:37:35.412 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-16 16:37:35.413 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-16 16:37:35.414 | step 3 | route=IT_Ticket | empId=24329 | apiMs=15.86 | totalMs=15.86
2026-03-16 16:37:44.629 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=16:37:44.629
2026-03-16 16:37:44.726 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=96.4
2026-03-16 16:37:44.729 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=100.54 | totalMs=100.54
2026-03-16 16:37:46.463 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=16:37:46.463
2026-03-16 16:37:46.582 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=118.56
2026-03-16 16:37:46.586 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=122.45 | totalMs=122.45
2026-03-16 16:37:50.869 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=16:37:50.869
2026-03-16 16:37:50.879 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-16 16:37:50.883 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=13.65 | totalMs=13.65
2026-03-16 16:37:53.138 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=16:37:53.138
2026-03-16 16:37:53.294 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=155.55
2026-03-16 16:37:53.294 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=156.47 | totalMs=156.47
2026-03-16 16:37:55.925 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=16:37:55.925
2026-03-16 16:37:55.935 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-16 16:37:55.939 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=13.69 | totalMs=13.69
2026-03-16 16:39:33.091 | step 1 | route=IT_TicketPost | empId=24329 | query called at=16:39:33.091
2026-03-16 16:39:33.103 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-03-16 16:39:33.106 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=15.05 | totalMs=15.05
2026-03-16 16:39:33.109 | step 1 | route=IT_TicketPost | empId=24329 | query called at=16:39:33.109
2026-03-16 16:39:33.203 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=90.13
2026-03-16 16:39:33.205 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=95.23 | totalMs=95.23
2026-03-16 16:39:33.205 | step 1 | route=IT_TicketPost | empId=24329 | query called at=16:39:33.205
2026-03-16 16:39:33.227 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.36
2026-03-16 16:39:33.227 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=22.19 | totalMs=22.19
2026-03-16 16:39:36.164 | step 1 | route=IT_Ticket | empId=24329 | query called at=16:39:36.164
2026-03-16 16:39:36.174 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-03-16 16:39:36.178 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-16 16:39:36.182 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-16 16:39:36.183 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-16 16:39:36.184 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-16 16:39:36.204 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=19.11
2026-03-16 16:39:36.204 | step 3 | route=IT_Ticket | empId=24329 | apiMs=40.29 | totalMs=40.29
2026-03-16 16:39:36.205 | step 1 | route=IT_Ticket | empId=24329 | query called at=16:39:36.205
2026-03-16 16:39:36.206 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-16 16:39:36.207 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-16 16:39:36.208 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-16 16:39:36.209 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.05 | totalMs=4.05
2026-03-16 16:57:09.756 | step 1 | route=IT_Ticket | empId=55880 | query called at=16:57:09.756
2026-03-16 16:57:09.782 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=25.25
2026-03-16 16:57:09.787 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-16 16:57:09.792 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-16 16:57:09.796 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-16 16:57:09.818 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=21.7
2026-03-16 16:57:09.857 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=38.34
2026-03-16 16:57:09.857 | step 3 | route=IT_Ticket | empId=55880 | apiMs=100.89 | totalMs=100.89
2026-03-16 16:57:09.857 | step 1 | route=IT_Ticket | empId=55880 | query called at=16:57:09.857
2026-03-16 16:57:09.875 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=16.94
2026-03-16 16:57:09.876 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-16 16:57:09.877 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-16 16:57:09.877 | step 3 | route=IT_Ticket | empId=55880 | apiMs=20.02 | totalMs=20.02
2026-03-16 16:57:19.666 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55880 | query called at=16:57:19.666
2026-03-16 16:57:20.103 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=436.68
2026-03-16 16:57:20.106 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55880 | apiMs=440.80 | totalMs=440.80
2026-03-16 16:57:22.789 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query called at=16:57:22.789
2026-03-16 16:57:22.807 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=17.75
2026-03-16 16:57:22.810 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55880 | apiMs=21.47 | totalMs=21.47
2026-03-16 16:57:49.902 | step 1 | route=IT_TicketPost | empId=55880 | query called at=16:57:49.902
2026-03-16 16:57:49.912 | step 2 | route=IT_TicketPost | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-03-16 16:57:49.916 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=13.80 | totalMs=13.80
2026-03-16 16:57:49.919 | step 1 | route=IT_TicketPost | empId=55880 | query called at=16:57:49.919
2026-03-16 16:57:50.450 | step 2 | route=IT_TicketPost | empId=55880 | query=IT_Ticket_Save_SPOC | queryMs=527.75
2026-03-16 16:57:50.507 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=587.80 | totalMs=587.80
2026-03-16 16:57:50.507 | step 1 | route=IT_TicketPost | empId=55880 | query called at=16:57:50.507
2026-03-16 16:57:50.516 | step 2 | route=IT_TicketPost | empId=55880 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.25
2026-03-16 16:57:50.516 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=9.00 | totalMs=9.00
2026-03-16 16:57:54.474 | step 1 | route=IT_Ticket | empId=55880 | query called at=16:57:54.474
2026-03-16 16:57:54.489 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=14.89
2026-03-16 16:57:54.501 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-03-16 16:57:54.506 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-16 16:57:54.510 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-16 16:57:54.511 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=0.72
2026-03-16 16:57:54.536 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=24.88
2026-03-16 16:57:54.537 | step 3 | route=IT_Ticket | empId=55880 | apiMs=63.11 | totalMs=63.11
2026-03-16 16:57:54.537 | step 1 | route=IT_Ticket | empId=55880 | query called at=16:57:54.537
2026-03-16 16:57:54.545 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=7.2
2026-03-16 16:57:54.553 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-16 16:57:54.562 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-16 16:57:54.562 | step 3 | route=IT_Ticket | empId=55880 | apiMs=24.87 | totalMs=24.87
2026-03-16 17:12:46.407 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=17:12:46.407
2026-03-16 17:12:46.639 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=231.47
2026-03-16 17:12:46.640 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=232.37 | totalMs=232.37
2026-03-16 17:12:46.979 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:12:46.979
2026-03-16 17:12:50.788 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:12:50.788
2026-03-16 17:12:50.837 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=48.65
2026-03-16 17:12:50.841 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=53.56 | totalMs=53.56
2026-03-16 17:12:50.844 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:12:50.844
2026-03-16 17:12:50.849 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-16 17:12:50.850 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-16 17:12:50.851 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-16 17:12:50.851 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=6.58 | totalMs=6.58
2026-03-16 17:12:51.072 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=17:12:51.072
2026-03-16 17:12:51.090 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=17.55
2026-03-16 17:12:51.090 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=18.35 | totalMs=18.35
2026-03-16 17:12:51.387 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:12:51.387
2026-03-16 17:19:22.711 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=17:19:22.711
2026-03-16 17:19:22.746 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=34.76
2026-03-16 17:19:22.751 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=39.83 | totalMs=39.83
2026-03-16 17:19:23.614 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:23.614
2026-03-16 17:21:52.649 | step 1 | route=IT_Ticket | empId=64248 | query called at=17:21:52.649
2026-03-16 17:21:52.683 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=33.33
2026-03-16 17:21:52.684 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-16 17:21:52.686 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 17:21:52.687 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-16 17:21:52.709 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=21.78
2026-03-16 17:21:52.748 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=38.58
2026-03-16 17:21:52.748 | step 3 | route=IT_Ticket | empId=64248 | apiMs=99.81 | totalMs=99.81
2026-03-16 17:21:52.749 | step 1 | route=IT_Ticket | empId=64248 | query called at=17:21:52.749
2026-03-16 17:21:52.767 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=17.47
2026-03-16 17:21:52.768 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-16 17:21:52.769 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-16 17:21:52.770 | step 3 | route=IT_Ticket | empId=64248 | apiMs=20.66 | totalMs=20.66
2026-03-16 17:22:12.653 | step 1 | route=Ticket_Entry_SPOC_Module | empId=64248 | query called at=17:22:12.653
2026-03-16 17:22:12.959 | step 2 | route=Ticket_Entry_SPOC_Module | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=305.75
2026-03-16 17:22:12.963 | step 3 | route=Ticket_Entry_SPOC_Module | empId=64248 | apiMs=310.26 | totalMs=310.26
2026-03-16 17:22:14.505 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query called at=17:22:14.505
2026-03-16 17:22:14.517 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-03-16 17:22:14.522 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64248 | apiMs=16.55 | totalMs=16.55
2026-03-16 17:23:05.633 | step 1 | route=IT_TicketPost | empId=64248 | query called at=17:23:05.633
2026-03-16 17:23:05.644 | step 2 | route=IT_TicketPost | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-16 17:23:05.644 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=11.19 | totalMs=11.19
2026-03-16 17:23:05.645 | step 1 | route=IT_TicketPost | empId=64248 | query called at=17:23:05.645
2026-03-16 17:23:05.694 | step 2 | route=IT_TicketPost | empId=64248 | query=IT_Ticket_Save_SPOC | queryMs=49
2026-03-16 17:23:05.697 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=52.37 | totalMs=52.37
2026-03-16 17:23:05.697 | step 1 | route=IT_TicketPost | empId=64248 | query called at=17:23:05.697
2026-03-16 17:23:05.700 | step 2 | route=IT_TicketPost | empId=64248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-16 17:23:05.700 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=2.55 | totalMs=2.55
2026-03-16 17:23:08.200 | step 1 | route=IT_Ticket | empId=64248 | query called at=17:23:08.200
2026-03-16 17:23:08.210 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-16 17:23:08.216 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-16 17:23:08.221 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-16 17:23:08.225 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-16 17:23:08.227 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-16 17:23:08.267 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=39.9
2026-03-16 17:23:08.267 | step 3 | route=IT_Ticket | empId=64248 | apiMs=67.43 | totalMs=67.43
2026-03-16 17:23:08.268 | step 1 | route=IT_Ticket | empId=64248 | query called at=17:23:08.268
2026-03-16 17:23:08.270 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-16 17:23:08.271 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-16 17:23:08.272 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-16 17:23:08.273 | step 3 | route=IT_Ticket | empId=64248 | apiMs=4.88 | totalMs=4.88
2026-03-16 17:26:42.817 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=17:26:42.817
2026-03-16 17:26:42.857 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=39.4
2026-03-16 17:26:42.858 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=40.34 | totalMs=40.34
2026-03-16 17:26:43.384 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:26:43.384
2026-03-16 17:26:57.244 | step 1 | route=SPOC_Entry_Save | empId=18452 | query called at=17:26:57.244
2026-03-16 17:26:57.313 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=IT_Ticket_Update_SPOC | queryMs=68.32
2026-03-16 17:26:57.319 | step 3 | route=SPOC_Entry_Save | empId=18452 | apiMs=74.47 | totalMs=74.47
2026-03-16 17:26:57.322 | step 1 | route=SPOC_Entry_Save | empId=18452 | query called at=17:26:57.322
2026-03-16 17:26:57.327 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-16 17:26:57.328 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-16 17:26:57.330 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-16 17:26:57.330 | step 3 | route=SPOC_Entry_Save | empId=18452 | apiMs=7.90 | totalMs=7.90
2026-03-16 17:27:02.450 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=17:27:02.450
2026-03-16 17:27:02.464 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=13.9
2026-03-16 17:27:02.468 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=17.72 | totalMs=17.72
2026-03-16 17:27:02.872 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:27:02.872
2026-03-16 17:38:31.599 | step 1 | route=IT_Ticket | empId=406 | query called at=17:38:31.599
2026-03-16 17:38:31.644 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=44.29
2026-03-16 17:38:31.645 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-16 17:38:31.646 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-03-16 17:38:31.648 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-16 17:38:31.665 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=17.5
2026-03-16 17:38:31.712 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=46.14
2026-03-16 17:38:31.712 | step 3 | route=IT_Ticket | empId=406 | apiMs=112.90 | totalMs=112.90
2026-03-16 17:38:31.713 | step 1 | route=IT_Ticket | empId=406 | query called at=17:38:31.713
2026-03-16 17:38:31.726 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=12.47
2026-03-16 17:38:31.727 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-16 17:38:31.728 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-16 17:38:31.728 | step 3 | route=IT_Ticket | empId=406 | apiMs=15.23 | totalMs=15.23
2026-03-16 17:38:40.215 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=17:38:40.215
2026-03-16 17:38:40.399 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=179.97
2026-03-16 17:38:40.403 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=187.28 | totalMs=187.28
2026-03-16 17:38:50.000 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=17:38:50.000
2026-03-16 17:38:50.013 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.23
2026-03-16 17:38:50.017 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=16.55 | totalMs=16.55
2026-03-16 17:41:30.590 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:41:30.590
2026-03-16 17:41:30.601 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-03-16 17:41:30.605 | step 3 | route=IT_TicketPost | empId=406 | apiMs=14.96 | totalMs=14.96
2026-03-16 17:41:30.608 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:41:30.608
2026-03-16 17:41:30.636 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=24.63
2026-03-16 17:41:30.638 | step 3 | route=IT_TicketPost | empId=406 | apiMs=29.73 | totalMs=29.73
2026-03-16 17:41:30.638 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:41:30.638
2026-03-16 17:41:30.640 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-16 17:41:30.640 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.22 | totalMs=2.22
2026-03-16 17:41:30.641 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:41:30.641
2026-03-16 17:41:30.642 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-16 17:41:30.643 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.97 | totalMs=1.97
2026-03-16 17:41:33.499 | step 1 | route=IT_Ticket | empId=406 | query called at=17:41:33.499
2026-03-16 17:41:33.510 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-16 17:41:33.514 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-16 17:41:33.518 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-16 17:41:33.523 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-16 17:41:33.546 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=22.77
2026-03-16 17:41:33.584 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=38.01
2026-03-16 17:41:33.584 | step 3 | route=IT_Ticket | empId=406 | apiMs=85.73 | totalMs=85.73
2026-03-16 17:41:33.585 | step 1 | route=IT_Ticket | empId=406 | query called at=17:41:33.585
2026-03-16 17:41:33.587 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-16 17:41:33.588 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-16 17:41:33.590 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-16 17:41:33.590 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.80 | totalMs=4.80
2026-03-16 17:43:28.623 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:43:28.623
2026-03-16 17:43:28.633 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-16 17:43:28.638 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-16 17:43:28.643 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 17:43:28.647 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-16 17:43:28.648 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-16 17:43:28.668 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=20.05
2026-03-16 17:43:28.669 | step 3 | route=IT_Ticket | empId=21471 | apiMs=45.81 | totalMs=45.81
2026-03-16 17:43:28.669 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:43:28.669
2026-03-16 17:43:28.670 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-16 17:43:28.672 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-16 17:43:28.673 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-16 17:43:28.673 | step 3 | route=IT_Ticket | empId=21471 | apiMs=3.78 | totalMs=3.78
2026-03-16 17:43:33.036 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=17:43:33.036
2026-03-16 17:43:33.461 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=424.49
2026-03-16 17:43:33.462 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=425.44 | totalMs=425.44
2026-03-16 17:43:37.646 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=17:43:37.646
2026-03-16 17:43:37.658 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=11.24
2026-03-16 17:43:37.658 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=11.97 | totalMs=11.97
2026-03-16 17:43:59.173 | step 1 | route=IT_TicketPost | empId=21471 | query called at=17:43:59.173
2026-03-16 17:43:59.184 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-16 17:43:59.184 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=10.70 | totalMs=10.70
2026-03-16 17:43:59.185 | step 1 | route=IT_TicketPost | empId=21471 | query called at=17:43:59.185
2026-03-16 17:43:59.203 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=18.49
2026-03-16 17:43:59.206 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=20.96 | totalMs=20.96
2026-03-16 17:43:59.206 | step 1 | route=IT_TicketPost | empId=21471 | query called at=17:43:59.206
2026-03-16 17:43:59.208 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-16 17:43:59.208 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=2.35 | totalMs=2.35
2026-03-16 17:43:59.431 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:43:59.431
2026-03-16 17:43:59.440 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-03-16 17:43:59.442 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-16 17:43:59.443 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-16 17:43:59.444 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-16 17:43:59.446 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-16 17:43:59.483 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=37.53
2026-03-16 17:43:59.484 | step 3 | route=IT_Ticket | empId=21471 | apiMs=53.25 | totalMs=53.25
2026-03-16 17:43:59.484 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:43:59.484
2026-03-16 17:43:59.486 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-16 17:43:59.487 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-16 17:43:59.488 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-16 17:43:59.488 | step 3 | route=IT_Ticket | empId=21471 | apiMs=3.85 | totalMs=3.85
2026-03-16 17:44:59.184 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=17:44:59.184
2026-03-16 17:44:59.225 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=41.24
2026-03-16 17:44:59.226 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=42.15 | totalMs=42.15
2026-03-16 17:44:59.751 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:44:59.751
2026-03-16 17:45:02.795 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=17:45:02.795
2026-03-16 17:45:02.835 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=39.96
2026-03-16 17:45:02.841 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=46.06 | totalMs=46.06
2026-03-16 17:45:02.844 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=17:45:02.844
2026-03-16 17:45:02.849 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-16 17:45:02.850 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-16 17:45:02.852 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-16 17:45:02.852 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=7.74 | totalMs=7.74
2026-03-16 17:45:03.074 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=17:45:03.074
2026-03-16 17:45:03.090 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=15.37
2026-03-16 17:45:03.090 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=16.10 | totalMs=16.10
2026-03-16 17:45:03.547 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:45:03.547
2026-03-16 17:54:44.664 | step 1 | route=IT_Ticket | empId=46282 | query called at=17:54:44.664
2026-03-16 17:54:44.698 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=33.59
2026-03-16 17:54:44.700 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-16 17:54:44.702 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-16 17:54:44.703 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-16 17:54:44.725 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=21.24
2026-03-16 17:54:44.762 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=37.43
2026-03-16 17:54:44.763 | step 3 | route=IT_Ticket | empId=46282 | apiMs=98.78 | totalMs=98.78
2026-03-16 17:54:44.763 | step 1 | route=IT_Ticket | empId=46282 | query called at=17:54:44.763
2026-03-16 17:54:44.780 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=16.66
2026-03-16 17:54:44.782 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-16 17:54:44.783 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-16 17:54:44.783 | step 3 | route=IT_Ticket | empId=46282 | apiMs=20.01 | totalMs=20.01
2026-03-16 17:54:55.527 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46282 | query called at=17:54:55.527
2026-03-16 17:54:55.704 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=177.19
2026-03-16 17:54:55.708 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46282 | apiMs=181.39 | totalMs=181.39
2026-03-16 17:54:58.052 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query called at=17:54:58.052
2026-03-16 17:54:58.063 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-16 17:54:58.067 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46282 | apiMs=14.39 | totalMs=14.39
2026-03-16 17:55:57.754 | step 1 | route=IT_TicketPost | empId=46282 | query called at=17:55:57.754
2026-03-16 17:55:57.765 | step 2 | route=IT_TicketPost | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-16 17:55:57.769 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=15.11 | totalMs=15.11
2026-03-16 17:55:57.773 | step 1 | route=IT_TicketPost | empId=46282 | query called at=17:55:57.773
2026-03-16 17:55:57.788 | step 2 | route=IT_TicketPost | empId=46282 | query=IT_Ticket_Save_SPOC | queryMs=11.28
2026-03-16 17:55:57.790 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=16.95 | totalMs=16.95
2026-03-16 17:55:57.790 | step 1 | route=IT_TicketPost | empId=46282 | query called at=17:55:57.790
2026-03-16 17:55:57.792 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-16 17:55:57.793 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=2.13 | totalMs=2.13
2026-03-16 17:56:00.884 | step 1 | route=IT_Ticket | empId=46282 | query called at=17:56:00.884
2026-03-16 17:56:00.893 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-03-16 17:56:00.898 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-16 17:56:00.902 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-16 17:56:00.904 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-16 17:56:00.906 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=1.54
2026-03-16 17:56:00.929 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=22.76
2026-03-16 17:56:00.929 | step 3 | route=IT_Ticket | empId=46282 | apiMs=45.13 | totalMs=45.13
2026-03-16 17:56:00.929 | step 1 | route=IT_Ticket | empId=46282 | query called at=17:56:00.929
2026-03-16 17:56:00.931 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-16 17:56:00.932 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-16 17:56:00.934 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-03-16 17:56:00.934 | step 3 | route=IT_Ticket | empId=46282 | apiMs=4.82 | totalMs=4.82
2026-03-16 18:01:18.712 | step 1 | route=IT_Ticket | empId=58375 | query called at=18:01:18.712
2026-03-16 18:01:18.760 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=48.07
2026-03-16 18:01:18.762 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-16 18:01:18.764 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-16 18:01:18.765 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-16 18:01:18.788 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=22.42
2026-03-16 18:01:18.828 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=39.35
2026-03-16 18:01:18.828 | step 3 | route=IT_Ticket | empId=58375 | apiMs=116.30 | totalMs=116.30
2026-03-16 18:01:18.828 | step 1 | route=IT_Ticket | empId=58375 | query called at=18:01:18.828
2026-03-16 18:01:18.847 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=18.24
2026-03-16 18:01:18.849 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-16 18:01:18.851 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-16 18:01:18.851 | step 3 | route=IT_Ticket | empId=58375 | apiMs=22.56 | totalMs=22.56
2026-03-16 18:01:29.589 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=18:01:29.589
2026-03-16 18:01:29.683 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=94.45
2026-03-16 18:01:29.684 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=95.24 | totalMs=95.24
2026-03-16 18:01:32.286 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=18:01:32.286
2026-03-16 18:01:32.746 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=459.16
2026-03-16 18:01:32.750 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=463.61 | totalMs=463.61
2026-03-16 18:01:34.670 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=18:01:34.670
2026-03-16 18:01:34.689 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=17.91
2026-03-16 18:01:34.693 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=22.28 | totalMs=22.28
2026-03-16 18:01:36.380 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=18:01:36.380
2026-03-16 18:01:36.391 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-03-16 18:01:36.395 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=14.56 | totalMs=14.56
2026-03-16 18:02:34.861 | step 1 | route=IT_TicketPost | empId=58375 | query called at=18:02:34.861
2026-03-16 18:02:34.874 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=12.19
2026-03-16 18:02:34.874 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=13.23 | totalMs=13.23
2026-03-16 18:02:34.875 | step 1 | route=IT_TicketPost | empId=58375 | query called at=18:02:34.875
2026-03-16 18:02:34.895 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=19.4
2026-03-16 18:02:34.896 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=21.66 | totalMs=21.66
2026-03-16 18:02:34.897 | step 1 | route=IT_TicketPost | empId=58375 | query called at=18:02:34.897
2026-03-16 18:02:34.899 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-16 18:02:34.899 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.51 | totalMs=2.51
2026-03-16 18:02:35.121 | step 1 | route=IT_Ticket | empId=58375 | query called at=18:02:35.121
2026-03-16 18:02:35.131 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-16 18:02:35.133 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-16 18:02:35.134 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-16 18:02:35.135 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-16 18:02:35.136 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-16 18:02:35.199 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=62.33
2026-03-16 18:02:35.199 | step 3 | route=IT_Ticket | empId=58375 | apiMs=78.63 | totalMs=78.63
2026-03-16 18:02:35.200 | step 1 | route=IT_Ticket | empId=58375 | query called at=18:02:35.200
2026-03-16 18:02:35.201 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-16 18:02:35.202 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-16 18:02:35.204 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-16 18:02:35.204 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.06 | totalMs=4.06
2026-03-16 18:03:36.634 | step 1 | route=IT_Ticket | empId=406 | query called at=18:03:36.634
2026-03-16 18:03:36.652 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=17.89
2026-03-16 18:03:36.654 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.71
2026-03-16 18:03:36.655 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-16 18:03:36.661 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.03
2026-03-16 18:03:36.662 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-16 18:03:36.689 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=26.54
2026-03-16 18:03:36.689 | step 3 | route=IT_Ticket | empId=406 | apiMs=55.79 | totalMs=55.79
2026-03-16 18:03:36.690 | step 1 | route=IT_Ticket | empId=406 | query called at=18:03:36.690
2026-03-16 18:03:36.691 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-16 18:03:36.692 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-16 18:03:36.696 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=3.63
2026-03-16 18:03:36.697 | step 3 | route=IT_Ticket | empId=406 | apiMs=6.78 | totalMs=6.78
2026-03-16 18:03:43.437 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=18:03:43.437
2026-03-16 18:03:43.492 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=54.78
2026-03-16 18:03:43.492 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=55.72 | totalMs=55.72
2026-03-16 18:04:07.945 | step 1 | route=IT_Ticket | empId=59261 | query called at=18:04:07.945
2026-03-16 18:04:07.956 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-16 18:04:07.957 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-16 18:04:07.959 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-16 18:04:07.960 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-16 18:04:07.962 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-16 18:04:07.996 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=34.1
2026-03-16 18:04:07.996 | step 3 | route=IT_Ticket | empId=59261 | apiMs=51.13 | totalMs=51.13
2026-03-16 18:04:07.997 | step 1 | route=IT_Ticket | empId=59261 | query called at=18:04:07.997
2026-03-16 18:04:07.998 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-16 18:04:08.000 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-16 18:04:08.001 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-16 18:04:08.001 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.36 | totalMs=4.36
2026-03-16 18:04:14.250 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=18:04:14.250
2026-03-16 18:04:14.678 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=427.85
2026-03-16 18:04:14.679 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=428.68 | totalMs=428.68
2026-03-16 18:04:15.870 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=18:04:15.870
2026-03-16 18:04:15.881 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-03-16 18:04:15.885 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=14.81 | totalMs=14.81
2026-03-16 18:05:55.101 | step 1 | route=IT_TicketPost | empId=59261 | query called at=18:05:55.101
2026-03-16 18:05:55.112 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-16 18:05:55.112 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=11.36 | totalMs=11.36
2026-03-16 18:05:55.112 | step 1 | route=IT_TicketPost | empId=59261 | query called at=18:05:55.112
2026-03-16 18:05:55.280 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=166.9
2026-03-16 18:05:55.285 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=172.51 | totalMs=172.51
2026-03-16 18:05:55.285 | step 1 | route=IT_TicketPost | empId=59261 | query called at=18:05:55.285
2026-03-16 18:05:55.288 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.22
2026-03-16 18:05:55.288 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.99 | totalMs=2.99
2026-03-16 18:05:55.512 | step 1 | route=IT_Ticket | empId=59261 | query called at=18:05:55.512
2026-03-16 18:05:55.523 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-16 18:05:55.525 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-16 18:05:55.526 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-16 18:05:55.528 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-03-16 18:05:55.532 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=4.06
2026-03-16 18:05:55.609 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=76.71
2026-03-16 18:05:55.610 | step 3 | route=IT_Ticket | empId=59261 | apiMs=97.56 | totalMs=97.56
2026-03-16 18:05:55.610 | step 1 | route=IT_Ticket | empId=59261 | query called at=18:05:55.610
2026-03-16 18:05:55.612 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-16 18:05:55.613 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-16 18:05:55.617 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=3.48
2026-03-16 18:05:55.618 | step 3 | route=IT_Ticket | empId=59261 | apiMs=7.36 | totalMs=7.36
2026-03-16 19:38:50.483 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=19:38:50.483
2026-03-16 19:38:50.553 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=69.21
2026-03-16 19:38:50.553 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=70.20 | totalMs=70.20
2026-03-16 19:38:51.332 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:38:51.332
2026-03-16 19:38:59.781 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=19:38:59.781
2026-03-16 19:38:59.811 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=28.67
2026-03-16 19:38:59.817 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=35.32 | totalMs=35.32
2026-03-16 19:38:59.820 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=19:38:59.820
2026-03-16 19:38:59.826 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-16 19:38:59.827 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-16 19:38:59.829 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-16 19:38:59.829 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=8.57 | totalMs=8.57
2026-03-16 19:39:00.057 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=19:39:00.057
2026-03-16 19:39:00.095 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=37.89
2026-03-16 19:39:00.096 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=38.72 | totalMs=38.72
2026-03-16 19:39:00.816 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:39:00.816
2026-03-16 19:44:51.230 | step 5 | route=dashboard | empId=GST0099 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-17 08:50:11.831 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=08:50:11.831
2026-03-17 08:50:11.901 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=69.42
2026-03-17 08:50:11.905 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=73.59 | totalMs=73.59
2026-03-17 08:50:12.359 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 08:50:12.359
2026-03-17 09:06:03.497 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:06:03.497
2026-03-17 09:06:03.530 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=31.73
2026-03-17 09:06:03.534 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-17 09:06:03.538 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-17 09:06:03.588 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=46.49
2026-03-17 09:06:03.759 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=170.46
2026-03-17 09:06:03.804 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=44.98
2026-03-17 09:06:03.804 | step 3 | route=IT_Ticket | empId=62399 | apiMs=307.05 | totalMs=307.05
2026-03-17 09:06:03.805 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:06:03.805
2026-03-17 09:06:03.829 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=23.7
2026-03-17 09:06:03.876 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=47.27
2026-03-17 09:06:03.888 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=10.83
2026-03-17 09:06:03.888 | step 3 | route=IT_Ticket | empId=62399 | apiMs=83.22 | totalMs=83.22
2026-03-17 09:06:33.784 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=09:06:33.784
2026-03-17 09:06:34.193 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=408.36
2026-03-17 09:06:34.197 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=412.84 | totalMs=412.84
2026-03-17 09:06:37.325 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=09:06:37.325
2026-03-17 09:06:37.337 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=12
2026-03-17 09:06:37.341 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=15.89 | totalMs=15.89
2026-03-17 09:06:49.005 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:06:49.005
2026-03-17 09:06:49.016 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-17 09:06:49.021 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-17 09:06:49.025 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-17 09:06:49.029 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 09:06:49.031 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-17 09:06:49.070 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=38.77
2026-03-17 09:06:49.071 | step 3 | route=IT_Ticket | empId=57185 | apiMs=65.10 | totalMs=65.10
2026-03-17 09:06:49.071 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:06:49.071
2026-03-17 09:06:49.073 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-17 09:06:49.074 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-17 09:06:49.075 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 09:06:49.076 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.71 | totalMs=4.71
2026-03-17 09:06:56.812 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=09:06:56.812
2026-03-17 09:06:57.119 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=307.36
2026-03-17 09:06:57.120 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=308.23 | totalMs=308.23
2026-03-17 09:06:58.998 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=09:06:58.998
2026-03-17 09:06:59.010 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-03-17 09:06:59.014 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=15.58 | totalMs=15.58
2026-03-17 09:07:44.177 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:07:44.177
2026-03-17 09:07:44.189 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-03-17 09:07:44.193 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=16.45 | totalMs=16.45
2026-03-17 09:07:44.196 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:07:44.196
2026-03-17 09:07:44.263 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=63.44
2026-03-17 09:07:44.266 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=69.09 | totalMs=69.09
2026-03-17 09:07:44.266 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:07:44.266
2026-03-17 09:07:44.268 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-17 09:07:44.268 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.44 | totalMs=2.44
2026-03-17 09:07:44.783 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:07:44.783
2026-03-17 09:07:44.795 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-17 09:07:44.797 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-17 09:07:44.798 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-17 09:07:44.799 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-17 09:07:44.801 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-17 09:07:44.836 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=34.8
2026-03-17 09:07:44.836 | step 3 | route=IT_Ticket | empId=57185 | apiMs=53.30 | totalMs=53.30
2026-03-17 09:07:44.837 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:07:44.837
2026-03-17 09:07:44.838 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-17 09:07:44.840 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.6
2026-03-17 09:07:44.842 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-17 09:07:44.842 | step 3 | route=IT_Ticket | empId=57185 | apiMs=5.03 | totalMs=5.03
2026-03-17 09:07:54.447 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=09:07:54.447
2026-03-17 09:07:54.751 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=302.89
2026-03-17 09:07:54.751 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=303.87 | totalMs=303.87
2026-03-17 09:07:56.893 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=09:07:56.893
2026-03-17 09:07:56.915 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=21.49
2026-03-17 09:07:56.921 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=27.25 | totalMs=27.25
2026-03-17 09:08:30.820 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:08:30.820
2026-03-17 09:08:30.831 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-17 09:08:30.832 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=11.69 | totalMs=11.69
2026-03-17 09:08:30.832 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:08:30.832
2026-03-17 09:08:30.835 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=2.16
2026-03-17 09:08:30.837 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=4.50 | totalMs=4.50
2026-03-17 09:08:30.837 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:08:30.837
2026-03-17 09:08:30.839 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-17 09:08:30.839 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.43 | totalMs=2.43
2026-03-17 09:08:31.363 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:08:31.363
2026-03-17 09:08:31.373 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-17 09:08:31.375 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-17 09:08:31.376 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-17 09:08:31.378 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 09:08:31.379 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-17 09:08:31.418 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=38.67
2026-03-17 09:08:31.419 | step 3 | route=IT_Ticket | empId=57185 | apiMs=55.91 | totalMs=55.91
2026-03-17 09:08:31.419 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:08:31.419
2026-03-17 09:08:31.421 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-17 09:08:31.422 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-17 09:08:31.423 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-17 09:08:31.423 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.60 | totalMs=4.60
2026-03-17 09:09:00.110 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:09:00.110
2026-03-17 09:09:00.124 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=13.88
2026-03-17 09:09:00.126 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-17 09:09:00.127 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-17 09:09:00.129 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-17 09:09:00.130 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-17 09:09:00.165 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=34.31
2026-03-17 09:09:00.165 | step 3 | route=IT_Ticket | empId=10342 | apiMs=55.52 | totalMs=55.52
2026-03-17 09:09:00.166 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:09:00.166
2026-03-17 09:09:00.167 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-17 09:09:00.169 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-17 09:09:00.170 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-17 09:09:00.171 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.63 | totalMs=4.63
2026-03-17 09:09:05.296 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:09:05.296
2026-03-17 09:09:05.329 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=28.62
2026-03-17 09:09:05.332 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=36.34 | totalMs=36.34
2026-03-17 09:09:05.980 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:09:05.980
2026-03-17 09:09:11.574 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:09:11.574
2026-03-17 09:09:11.618 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=44.37
2026-03-17 09:09:11.625 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-03-17 09:09:11.630 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=56.42 | totalMs=56.42
2026-03-17 09:09:11.633 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:09:11.633
2026-03-17 09:09:11.635 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-17 09:09:11.637 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-17 09:09:11.638 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-17 09:09:11.638 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.97 | totalMs=4.97
2026-03-17 09:09:11.639 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:09:11.639
2026-03-17 09:09:11.640 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-17 09:09:11.642 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-17 09:09:11.643 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-17 09:09:11.643 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.34 | totalMs=4.34
2026-03-17 09:09:11.968 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:09:11.968
2026-03-17 09:09:11.990 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=21.48
2026-03-17 09:09:11.991 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=22.31 | totalMs=22.31
2026-03-17 09:09:13.802 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:09:13.802
2026-03-17 09:10:35.874 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=09:10:35.874
2026-03-17 09:10:35.896 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=21.9
2026-03-17 09:10:35.897 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=22.92 | totalMs=22.92
2026-03-17 09:10:37.636 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:10:37.636
2026-03-17 09:10:41.827 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=09:10:41.827
2026-03-17 09:10:41.846 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=18.98
2026-03-17 09:10:41.867 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=15.73
2026-03-17 09:10:41.872 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=45.12 | totalMs=45.12
2026-03-17 09:10:41.875 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=09:10:41.875
2026-03-17 09:10:41.877 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-17 09:10:41.878 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-17 09:10:41.879 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-17 09:10:41.880 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=4.59 | totalMs=4.59
2026-03-17 09:10:43.957 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=09:10:43.957
2026-03-17 09:10:43.959 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-17 09:10:43.964 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-17 09:10:43.968 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-17 09:10:43.971 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=13.91 | totalMs=13.91
2026-03-17 09:10:45.353 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=09:10:45.353
2026-03-17 09:10:45.369 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=15.82
2026-03-17 09:10:45.369 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=16.64 | totalMs=16.64
2026-03-17 09:10:46.256 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:10:46.256
2026-03-17 09:18:53.696 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=09:18:53.696
2026-03-17 09:18:53.722 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=25.15
2026-03-17 09:18:53.723 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=26.50 | totalMs=26.50
2026-03-17 09:18:54.467 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:18:54.467
2026-03-17 09:18:57.994 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=09:18:57.994
2026-03-17 09:19:00.948 | step 2 | route=SPOC_Entry_Save | empId=406 | query=IT_Ticket_Update_SPOC | queryMs=2953.81
2026-03-17 09:19:01.106 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=3,112.03 | totalMs=3,112.03
2026-03-17 09:19:01.110 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=09:19:01.110
2026-03-17 09:19:01.115 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-03-17 09:19:01.119 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-17 09:19:01.121 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-17 09:19:01.121 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=11.38 | totalMs=11.38
2026-03-17 09:19:05.584 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=09:19:05.584
2026-03-17 09:19:05.620 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=35.31
2026-03-17 09:19:05.623 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=39.62 | totalMs=39.62
2026-03-17 09:19:05.954 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:19:05.954
2026-03-17 09:34:44.968 | step 1 | route=IT_Ticket_Report | empId=406 | query called at=09:34:44.968
2026-03-17 09:34:50.900 | step 2 | route=IT_Ticket_Report | empId=406 | query=kpi_it_ticket_report_page_proc | queryMs=5931.59
2026-03-17 09:34:50.900 | step 3 | route=IT_Ticket_Report | empId=406 | apiMs=5,932.52 | totalMs=5,932.52
2026-03-17 09:46:45.799 | step 1 | route=IT_Ticket | empId=57006 | query called at=09:46:45.799
2026-03-17 09:46:45.834 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=33.68
2026-03-17 09:46:45.835 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-17 09:46:45.837 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-17 09:46:45.838 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-17 09:46:45.861 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=22.16
2026-03-17 09:46:45.899 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=38.34
2026-03-17 09:46:45.900 | step 3 | route=IT_Ticket | empId=57006 | apiMs=100.32 | totalMs=100.32
2026-03-17 09:46:45.900 | step 1 | route=IT_Ticket | empId=57006 | query called at=09:46:45.900
2026-03-17 09:46:45.918 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=17.48
2026-03-17 09:46:45.920 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-17 09:46:45.921 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-17 09:46:45.921 | step 3 | route=IT_Ticket | empId=57006 | apiMs=20.80 | totalMs=20.80
2026-03-17 09:46:56.593 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=09:46:56.593
2026-03-17 09:46:56.898 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=304.59
2026-03-17 09:46:56.902 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=309.06 | totalMs=309.06
2026-03-17 09:46:58.293 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=09:46:58.293
2026-03-17 09:46:58.328 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=32.46
2026-03-17 09:46:58.332 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=39.03 | totalMs=39.03
2026-03-17 09:47:25.294 | step 1 | route=IT_TicketPost | empId=57006 | query called at=09:47:25.294
2026-03-17 09:47:25.309 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=14.21
2026-03-17 09:47:25.309 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=15.17 | totalMs=15.17
2026-03-17 09:47:25.310 | step 1 | route=IT_TicketPost | empId=57006 | query called at=09:47:25.310
2026-03-17 09:47:25.370 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=59.7
2026-03-17 09:47:25.372 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=62.17 | totalMs=62.17
2026-03-17 09:47:25.372 | step 1 | route=IT_TicketPost | empId=57006 | query called at=09:47:25.372
2026-03-17 09:47:25.382 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.25
2026-03-17 09:47:25.383 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=10.21 | totalMs=10.21
2026-03-17 09:47:31.736 | step 1 | route=IT_Ticket | empId=57006 | query called at=09:47:31.736
2026-03-17 09:47:31.749 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-17 09:47:31.753 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-17 09:47:31.755 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 09:47:31.756 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-17 09:47:31.758 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-17 09:47:31.795 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=37.18
2026-03-17 09:47:31.796 | step 3 | route=IT_Ticket | empId=57006 | apiMs=60.30 | totalMs=60.30
2026-03-17 09:47:31.796 | step 1 | route=IT_Ticket | empId=57006 | query called at=09:47:31.796
2026-03-17 09:47:31.802 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=5.04
2026-03-17 09:47:31.808 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=6.19
2026-03-17 09:47:31.810 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-17 09:47:31.810 | step 3 | route=IT_Ticket | empId=57006 | apiMs=13.64 | totalMs=13.64
2026-03-17 09:48:17.012 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=09:48:17.012
2026-03-17 09:48:17.056 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=43.65
2026-03-17 09:48:17.060 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=48.21 | totalMs=48.21
2026-03-17 09:48:17.751 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:48:17.751
2026-03-17 09:48:24.012 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=09:48:24.012
2026-03-17 09:48:24.127 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=114.93
2026-03-17 09:48:24.132 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=119.71 | totalMs=119.71
2026-03-17 09:48:24.132 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=09:48:24.132
2026-03-17 09:48:24.134 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-17 09:48:24.135 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.6
2026-03-17 09:48:24.136 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-17 09:48:24.137 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=4.49 | totalMs=4.49
2026-03-17 09:48:27.911 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=09:48:27.911
2026-03-17 09:48:27.924 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=12.48
2026-03-17 09:48:27.927 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=16.11 | totalMs=16.11
2026-03-17 09:48:28.404 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:48:28.404
2026-03-17 09:51:31.006 | step 1 | route=IT_Ticket | empId=67606 | query called at=09:51:31.006
2026-03-17 09:51:31.017 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-03-17 09:51:31.020 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.7
2026-03-17 09:51:31.021 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-17 09:51:31.023 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-17 09:51:31.024 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-17 09:51:31.062 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=37.14
2026-03-17 09:51:31.062 | step 3 | route=IT_Ticket | empId=67606 | apiMs=55.93 | totalMs=55.93
2026-03-17 09:51:31.063 | step 1 | route=IT_Ticket | empId=67606 | query called at=09:51:31.063
2026-03-17 09:51:31.064 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-17 09:51:31.066 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-17 09:51:31.067 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-17 09:51:31.067 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.61 | totalMs=4.61
2026-03-17 09:51:45.136 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=09:51:45.136
2026-03-17 09:51:45.728 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=590.9
2026-03-17 09:51:45.728 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=591.80 | totalMs=591.80
2026-03-17 09:51:48.269 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=09:51:48.269
2026-03-17 09:51:48.281 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-03-17 09:51:48.285 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=15.87 | totalMs=15.87
2026-03-17 09:53:50.292 | step 1 | route=IT_TicketPost | empId=67606 | query called at=09:53:50.292
2026-03-17 09:53:50.314 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=21.33
2026-03-17 09:53:50.318 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=25.89 | totalMs=25.89
2026-03-17 09:53:50.322 | step 1 | route=IT_TicketPost | empId=67606 | query called at=09:53:50.322
2026-03-17 09:53:50.686 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=359.89
2026-03-17 09:53:50.883 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=560.36 | totalMs=560.36
2026-03-17 09:53:50.883 | step 1 | route=IT_TicketPost | empId=67606 | query called at=09:53:50.883
2026-03-17 09:53:50.891 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.87
2026-03-17 09:53:50.892 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=8.63 | totalMs=8.63
2026-03-17 09:53:51.127 | step 1 | route=IT_Ticket | empId=67606 | query called at=09:53:51.127
2026-03-17 09:53:51.141 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-17 09:53:51.146 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-17 09:53:51.147 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-17 09:53:51.149 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-17 09:53:51.150 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-17 09:53:51.197 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=45.87
2026-03-17 09:53:51.197 | step 3 | route=IT_Ticket | empId=67606 | apiMs=69.55 | totalMs=69.55
2026-03-17 09:53:51.197 | step 1 | route=IT_Ticket | empId=67606 | query called at=09:53:51.197
2026-03-17 09:53:51.199 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-17 09:53:51.200 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-17 09:53:51.201 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-17 09:53:51.202 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.34 | totalMs=4.34
2026-03-17 10:09:47.320 | step 1 | route=IT_Ticket | empId=64160 | query called at=10:09:47.320
2026-03-17 10:09:47.354 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=33.79
2026-03-17 10:09:47.356 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-17 10:09:47.358 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-17 10:09:47.359 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-17 10:09:47.381 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_it_Ticket_Details | queryMs=22.05
2026-03-17 10:09:47.419 | step 2 | route=IT_Ticket | empId=64160 | query=VMS_Comp_login_proc | queryMs=37.36
2026-03-17 10:09:47.420 | step 3 | route=IT_Ticket | empId=64160 | apiMs=99.46 | totalMs=99.46
2026-03-17 10:09:47.420 | step 1 | route=IT_Ticket | empId=64160 | query called at=10:09:47.420
2026-03-17 10:09:47.437 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=16.72
2026-03-17 10:09:47.439 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-17 10:09:47.440 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-17 10:09:47.440 | step 3 | route=IT_Ticket | empId=64160 | apiMs=20.46 | totalMs=20.46
2026-03-17 10:10:07.787 | step 1 | route=HW_TicketFun | empId= | query called at=10:10:07.787
2026-03-17 10:10:07.798 | step 2 | route=HW_TicketFun | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=10.47
2026-03-17 10:10:07.802 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.08 | totalMs=15.08
2026-03-17 10:10:35.623 | step 1 | route=HW_TicketPost | empId=64160 | query called at=10:10:35.623
2026-03-17 10:10:35.652 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=28.64
2026-03-17 10:10:35.652 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=29.51 | totalMs=29.51
2026-03-17 10:10:35.653 | step 1 | route=HW_TicketPost | empId=64160 | query called at=10:10:35.653
2026-03-17 10:10:35.655 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-17 10:10:35.655 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=2.50 | totalMs=2.50
2026-03-17 10:10:35.656 | step 1 | route=HW_TicketPost | empId=64160 | query called at=10:10:35.656
2026-03-17 10:10:35.657 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-17 10:10:35.658 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=2.38 | totalMs=2.38
2026-03-17 10:10:35.658 | step 1 | route=HW_TicketPost | empId=64160 | query called at=10:10:35.658
2026-03-17 10:10:35.852 | step 2 | route=HW_TicketPost | empId=64160 | query=hw_ticket_save_proc_kpi | queryMs=193.23 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MADHAN.S/GLA0207, 4, TONER, 1, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MADHAN.S/GLA0207,@type_iss=4,@issue_Describ=TONER,@severity=1,@compid=9,@date=17-Mar-2026,@Emplno=64160,@filepath=,@filepath2=,@mod_id=1)
2026-03-17 10:10:35.873 | step 5 | route=HW_TicketPost | empId=64160 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MADHAN.S/GLA0207, 4, TONER, 1, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MADHAN.S/GLA0207,@type_iss=4,@issue_Describ=TONER,@severity=1,@compid=9,@date=17-Mar-2026,@Emplno=64160,@filepath=,@filepath2=,@mod_id=1)
2026-03-17 10:10:36.100 | step 1 | route=IT_Ticket | empId=64160 | query called at=10:10:36.100
2026-03-17 10:10:36.114 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-17 10:10:36.119 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-17 10:10:36.123 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-17 10:10:36.125 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-17 10:10:36.127 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-17 10:10:36.166 | step 2 | route=IT_Ticket | empId=64160 | query=VMS_Comp_login_proc | queryMs=39.15
2026-03-17 10:10:36.166 | step 3 | route=IT_Ticket | empId=64160 | apiMs=65.87 | totalMs=65.87
2026-03-17 10:10:36.167 | step 1 | route=IT_Ticket | empId=64160 | query called at=10:10:36.167
2026-03-17 10:10:36.168 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-17 10:10:36.170 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 10:10:36.171 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 10:10:36.171 | step 3 | route=IT_Ticket | empId=64160 | apiMs=4.41 | totalMs=4.41
2026-03-17 10:16:06.546 | step 1 | route=IT_Ticket | empId=12993 | query called at=10:16:06.546
2026-03-17 10:16:06.584 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=37.79
2026-03-17 10:16:06.586 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-17 10:16:06.587 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-17 10:16:06.588 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-17 10:16:06.611 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=22.7
2026-03-17 10:16:06.652 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=40.56
2026-03-17 10:16:06.652 | step 3 | route=IT_Ticket | empId=12993 | apiMs=106.73 | totalMs=106.73
2026-03-17 10:16:06.653 | step 1 | route=IT_Ticket | empId=12993 | query called at=10:16:06.653
2026-03-17 10:16:06.666 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=12.98
2026-03-17 10:16:06.668 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.67
2026-03-17 10:16:06.670 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-17 10:16:06.670 | step 3 | route=IT_Ticket | empId=12993 | apiMs=17.37 | totalMs=17.37
2026-03-17 10:16:12.318 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=10:16:12.318
2026-03-17 10:16:12.494 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=175.27
2026-03-17 10:16:12.494 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=176.04 | totalMs=176.04
2026-03-17 10:16:15.629 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=10:16:15.629
2026-03-17 10:16:15.664 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=34.27
2026-03-17 10:16:15.667 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=38.67 | totalMs=38.67
2026-03-17 10:16:56.402 | step 1 | route=IT_TicketPost | empId=12993 | query called at=10:16:56.402
2026-03-17 10:16:56.412 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-17 10:16:56.413 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=10.67 | totalMs=10.67
2026-03-17 10:16:56.413 | step 1 | route=IT_TicketPost | empId=12993 | query called at=10:16:56.413
2026-03-17 10:16:56.432 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=18.21
2026-03-17 10:16:56.434 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=21.00 | totalMs=21.00
2026-03-17 10:16:56.434 | step 1 | route=IT_TicketPost | empId=12993 | query called at=10:16:56.434
2026-03-17 10:16:56.436 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-17 10:16:56.437 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.34 | totalMs=2.34
2026-03-17 10:16:56.437 | step 1 | route=IT_TicketPost | empId=12993 | query called at=10:16:56.437
2026-03-17 10:16:56.438 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-17 10:16:56.439 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=1.74 | totalMs=1.74
2026-03-17 10:16:59.091 | step 1 | route=IT_Ticket | empId=12993 | query called at=10:16:59.091
2026-03-17 10:16:59.103 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-03-17 10:16:59.108 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-17 10:16:59.112 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-17 10:16:59.113 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-17 10:16:59.115 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-17 10:16:59.133 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=17.53
2026-03-17 10:16:59.133 | step 3 | route=IT_Ticket | empId=12993 | apiMs=41.71 | totalMs=41.71
2026-03-17 10:16:59.133 | step 1 | route=IT_Ticket | empId=12993 | query called at=10:16:59.133
2026-03-17 10:16:59.135 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-17 10:16:59.136 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-17 10:16:59.138 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-17 10:16:59.138 | step 3 | route=IT_Ticket | empId=12993 | apiMs=4.71 | totalMs=4.71
2026-03-17 10:17:43.232 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:17:43.232
2026-03-17 10:17:43.243 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-17 10:17:43.248 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-17 10:17:43.253 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-17 10:17:43.257 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-17 10:17:43.259 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-17 10:17:43.294 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=34.47
2026-03-17 10:17:43.294 | step 3 | route=IT_Ticket | empId=34771 | apiMs=61.63 | totalMs=61.63
2026-03-17 10:17:43.295 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:17:43.295
2026-03-17 10:17:43.296 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-17 10:17:43.297 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-17 10:17:43.299 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-17 10:17:43.299 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.57 | totalMs=4.57
2026-03-17 10:17:47.868 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=10:17:47.868
2026-03-17 10:17:48.147 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=278.84
2026-03-17 10:17:48.148 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=279.79 | totalMs=279.79
2026-03-17 10:17:50.776 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=10:17:50.776
2026-03-17 10:17:50.788 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-03-17 10:17:50.791 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=15.16 | totalMs=15.16
2026-03-17 10:19:33.955 | step 1 | route=IT_TicketPost | empId=34771 | query called at=10:19:33.955
2026-03-17 10:19:33.965 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-17 10:19:33.969 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=13.77 | totalMs=13.77
2026-03-17 10:19:33.972 | step 1 | route=IT_TicketPost | empId=34771 | query called at=10:19:33.972
2026-03-17 10:19:34.032 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=56.62
2026-03-17 10:19:34.034 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=62.23 | totalMs=62.23
2026-03-17 10:19:34.035 | step 1 | route=IT_TicketPost | empId=34771 | query called at=10:19:34.035
2026-03-17 10:19:34.036 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-17 10:19:34.037 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=2.05 | totalMs=2.05
2026-03-17 10:19:34.037 | step 1 | route=IT_TicketPost | empId=34771 | query called at=10:19:34.037
2026-03-17 10:19:34.039 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-17 10:19:34.039 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=1.68 | totalMs=1.68
2026-03-17 10:19:35.806 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:19:35.806
2026-03-17 10:19:35.820 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-17 10:19:35.825 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-17 10:19:35.829 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-17 10:19:35.830 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-17 10:19:35.831 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-17 10:19:35.891 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=59.19
2026-03-17 10:19:35.891 | step 3 | route=IT_Ticket | empId=34771 | apiMs=85.34 | totalMs=85.34
2026-03-17 10:19:35.892 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:19:35.892
2026-03-17 10:19:35.941 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=48.27
2026-03-17 10:19:35.991 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=49.59
2026-03-17 10:19:36.016 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=24.55
2026-03-17 10:19:36.016 | step 3 | route=IT_Ticket | empId=34771 | apiMs=124.16 | totalMs=124.16
2026-03-17 10:21:33.370 | step 1 | route=IT_Ticket_Report | empId=65388 | query called at=10:21:33.370
2026-03-17 10:21:33.669 | step 2 | route=IT_Ticket_Report | empId=65388 | query=kpi_it_ticket_report_page_proc | queryMs=298.46
2026-03-17 10:21:33.670 | step 3 | route=IT_Ticket_Report | empId=65388 | apiMs=299.62 | totalMs=299.62
2026-03-17 10:21:34.046 | step 4 | route=pageRenderd | empId=65388 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:21:34.046
2026-03-17 10:29:28.862 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:29:28.862
2026-03-17 10:29:28.897 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=34.33
2026-03-17 10:29:28.897 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=35.30 | totalMs=35.30
2026-03-17 10:29:29.248 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:29:29.248
2026-03-17 10:44:36.383 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:44:36.383
2026-03-17 10:44:36.437 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=53.39
2026-03-17 10:44:36.438 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=54.40 | totalMs=54.40
2026-03-17 10:44:36.981 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:36.981
2026-03-17 10:44:46.029 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:44:46.029
2026-03-17 10:44:46.068 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=38.17
2026-03-17 10:44:46.080 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=3.19
2026-03-17 10:44:46.094 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=7.67
2026-03-17 10:44:46.101 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=72.25 | totalMs=72.25
2026-03-17 10:44:46.102 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:44:46.102
2026-03-17 10:44:46.105 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.36
2026-03-17 10:44:46.108 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.77
2026-03-17 10:44:46.110 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-17 10:44:46.110 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.49 | totalMs=8.49
2026-03-17 10:44:49.626 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:44:49.626
2026-03-17 10:44:49.628 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-03-17 10:44:49.634 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-17 10:44:49.638 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-17 10:44:49.641 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=15.46 | totalMs=15.46
2026-03-17 10:44:51.087 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:44:51.087
2026-03-17 10:44:51.088 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-17 10:44:51.090 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-17 10:44:51.091 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-17 10:44:51.091 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.66 | totalMs=4.66
2026-03-17 10:44:52.801 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:44:52.801
2026-03-17 10:44:52.843 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=40.82
2026-03-17 10:44:52.843 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=41.79 | totalMs=41.79
2026-03-17 10:44:53.962 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:53.962
2026-03-17 10:46:57.911 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:46:57.911
2026-03-17 10:46:57.934 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=22.15
2026-03-17 10:46:57.938 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=26.57 | totalMs=26.57
2026-03-17 10:46:58.322 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:46:58.322
2026-03-17 11:08:12.968 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:08:12.968
2026-03-17 11:08:13.018 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=50.03
2026-03-17 11:08:13.024 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.82
2026-03-17 11:08:13.039 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-03-17 11:08:13.051 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-03-17 11:08:13.666 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=613.97
2026-03-17 11:08:13.697 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=30.79
2026-03-17 11:08:13.697 | step 3 | route=IT_Ticket | empId=51701 | apiMs=729.66 | totalMs=729.66
2026-03-17 11:08:13.698 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:08:13.698
2026-03-17 11:08:13.716 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=17.51
2026-03-17 11:08:13.717 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-17 11:08:13.719 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-17 11:08:13.719 | step 3 | route=IT_Ticket | empId=51701 | apiMs=21.20 | totalMs=21.20
2026-03-17 11:08:18.956 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=11:08:18.956
2026-03-17 11:08:19.282 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=325.53
2026-03-17 11:08:19.286 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=330.21 | totalMs=330.21
2026-03-17 11:08:21.324 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=11:08:21.324
2026-03-17 11:08:21.341 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=17.23
2026-03-17 11:08:21.345 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=21.50 | totalMs=21.50
2026-03-17 11:08:44.090 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:08:44.090
2026-03-17 11:08:44.106 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=15.61
2026-03-17 11:08:44.118 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=8.4
2026-03-17 11:08:44.126 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=5
2026-03-17 11:08:44.135 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=5.06
2026-03-17 11:08:44.143 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-03-17 11:08:44.185 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=41.13
2026-03-17 11:08:44.185 | step 3 | route=IT_Ticket | empId=6770 | apiMs=95.11 | totalMs=95.11
2026-03-17 11:08:44.185 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:08:44.185
2026-03-17 11:08:44.193 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=7.38
2026-03-17 11:08:44.201 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-17 11:08:44.210 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-03-17 11:08:44.210 | step 3 | route=IT_Ticket | empId=6770 | apiMs=24.82 | totalMs=24.82
2026-03-17 11:08:51.502 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:08:51.502
2026-03-17 11:08:51.531 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=28.5
2026-03-17 11:08:51.532 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=29.50 | totalMs=29.50
2026-03-17 11:08:51.532 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:08:51.532
2026-03-17 11:08:51.810 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=277.82
2026-03-17 11:08:51.834 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=302.20 | totalMs=302.20
2026-03-17 11:08:51.835 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:08:51.835
2026-03-17 11:08:51.876 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=40.87
2026-03-17 11:08:51.876 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=41.69 | totalMs=41.69
2026-03-17 11:08:51.877 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:08:51.877
2026-03-17 11:08:51.886 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.6
2026-03-17 11:08:51.886 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=9.24 | totalMs=9.24
2026-03-17 11:08:54.090 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=11:08:54.090
2026-03-17 11:08:54.368 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=277.47
2026-03-17 11:08:54.372 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=281.66 | totalMs=281.66
2026-03-17 11:08:54.590 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:08:54.590
2026-03-17 11:08:54.603 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-03-17 11:08:54.608 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-17 11:08:54.613 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-17 11:08:54.614 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-17 11:08:54.615 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-17 11:08:54.642 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=26.46
2026-03-17 11:08:54.642 | step 3 | route=IT_Ticket | empId=51701 | apiMs=51.92 | totalMs=51.92
2026-03-17 11:08:54.643 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:08:54.643
2026-03-17 11:08:54.644 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-17 11:08:54.645 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-17 11:08:54.646 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-17 11:08:54.647 | step 3 | route=IT_Ticket | empId=51701 | apiMs=3.90 | totalMs=3.90
2026-03-17 11:08:55.412 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=11:08:55.412
2026-03-17 11:08:55.426 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=13.88
2026-03-17 11:08:55.427 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=14.71 | totalMs=14.71
2026-03-17 11:11:32.145 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:11:32.145
2026-03-17 11:11:32.156 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-17 11:11:32.160 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=14.61 | totalMs=14.61
2026-03-17 11:11:32.163 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:11:32.163
2026-03-17 11:11:32.201 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=34.67
2026-03-17 11:11:32.209 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=45.96 | totalMs=45.96
2026-03-17 11:11:32.209 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:11:32.209
2026-03-17 11:11:32.211 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-17 11:11:32.212 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.15 | totalMs=2.15
2026-03-17 11:11:38.927 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:11:38.927
2026-03-17 11:11:38.939 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-17 11:11:38.943 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-17 11:11:38.948 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-17 11:11:38.949 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-17 11:11:38.951 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.46
2026-03-17 11:11:38.990 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=38.46
2026-03-17 11:11:38.990 | step 3 | route=IT_Ticket | empId=6770 | apiMs=63.12 | totalMs=63.12
2026-03-17 11:11:38.991 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:11:38.991
2026-03-17 11:11:38.992 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-17 11:11:38.994 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-17 11:11:38.995 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-17 11:11:38.995 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.81 | totalMs=4.81
2026-03-17 11:14:43.124 | step 1 | route=IT_Ticket | empId=27862 | query called at=11:14:43.124
2026-03-17 11:14:43.158 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=33.54
2026-03-17 11:14:43.163 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-17 11:14:43.167 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-17 11:14:43.169 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-17 11:14:43.191 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=22.32
2026-03-17 11:14:43.230 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=37.88
2026-03-17 11:14:43.230 | step 3 | route=IT_Ticket | empId=27862 | apiMs=105.93 | totalMs=105.93
2026-03-17 11:14:43.230 | step 1 | route=IT_Ticket | empId=27862 | query called at=11:14:43.230
2026-03-17 11:14:43.248 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=17.83
2026-03-17 11:14:43.250 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-17 11:14:43.251 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-17 11:14:43.251 | step 3 | route=IT_Ticket | empId=27862 | apiMs=21.12 | totalMs=21.12
2026-03-17 11:15:04.131 | step 1 | route=HW_TicketFun | empId= | query called at=11:15:04.131
2026-03-17 11:15:04.143 | step 2 | route=HW_TicketFun | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=11.53
2026-03-17 11:15:04.147 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.73 | totalMs=15.73
2026-03-17 11:15:33.725 | step 1 | route=IT_Ticket | empId=62399 | query called at=11:15:33.725
2026-03-17 11:15:33.736 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-17 11:15:33.741 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-17 11:15:33.745 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-17 11:15:33.747 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-17 11:15:33.748 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-17 11:15:33.788 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=39.11
2026-03-17 11:15:33.788 | step 3 | route=IT_Ticket | empId=62399 | apiMs=63.54 | totalMs=63.54
2026-03-17 11:15:33.789 | step 1 | route=IT_Ticket | empId=62399 | query called at=11:15:33.789
2026-03-17 11:15:33.790 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-17 11:15:33.792 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-17 11:15:33.793 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-17 11:15:33.793 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.88 | totalMs=4.88
2026-03-17 11:15:38.345 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=11:15:38.345
2026-03-17 11:15:38.443 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=94.45
2026-03-17 11:15:38.447 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=101.88 | totalMs=101.88
2026-03-17 11:15:42.621 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=11:15:42.621
2026-03-17 11:15:42.927 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=304.88
2026-03-17 11:15:42.931 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=309.24 | totalMs=309.24
2026-03-17 11:15:46.369 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=11:15:46.369
2026-03-17 11:15:46.384 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.64
2026-03-17 11:15:46.387 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=18.50 | totalMs=18.50
2026-03-17 11:15:47.111 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=11:15:47.111
2026-03-17 11:15:47.351 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=240.3
2026-03-17 11:15:47.355 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=244.57 | totalMs=244.57
2026-03-17 11:16:04.990 | step 1 | route=IT_Ticket | empId=46020 | query called at=11:16:04.990
2026-03-17 11:16:05.001 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-17 11:16:05.002 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-17 11:16:05.004 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 11:16:05.005 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-17 11:16:05.007 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-17 11:16:05.046 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=38.51
2026-03-17 11:16:05.046 | step 3 | route=IT_Ticket | empId=46020 | apiMs=56.22 | totalMs=56.22
2026-03-17 11:16:05.046 | step 1 | route=IT_Ticket | empId=46020 | query called at=11:16:05.046
2026-03-17 11:16:05.048 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-17 11:16:05.049 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-17 11:16:05.050 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-17 11:16:05.051 | step 3 | route=IT_Ticket | empId=46020 | apiMs=4.24 | totalMs=4.24
2026-03-17 11:16:21.784 | step 1 | route=IT_TicketPost | empId=62399 | query called at=11:16:21.784
2026-03-17 11:16:21.802 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=17.87
2026-03-17 11:16:21.806 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=21.69 | totalMs=21.69
2026-03-17 11:16:21.809 | step 1 | route=IT_TicketPost | empId=62399 | query called at=11:16:21.809
2026-03-17 11:16:22.997 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=1184.45
2026-03-17 11:16:23.009 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=1,200.05 | totalMs=1,200.05
2026-03-17 11:16:23.009 | step 1 | route=IT_TicketPost | empId=62399 | query called at=11:16:23.009
2026-03-17 11:16:23.051 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=40.62
2026-03-17 11:16:23.051 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=41.39 | totalMs=41.39
2026-03-17 11:16:23.275 | step 1 | route=IT_Ticket | empId=62399 | query called at=11:16:23.275
2026-03-17 11:16:23.292 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=15.57
2026-03-17 11:16:23.300 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-03-17 11:16:23.308 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-03-17 11:16:23.317 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-03-17 11:16:23.325 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=8.1
2026-03-17 11:16:23.369 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=43.41
2026-03-17 11:16:23.369 | step 3 | route=IT_Ticket | empId=62399 | apiMs=93.97 | totalMs=93.97
2026-03-17 11:16:23.370 | step 1 | route=IT_Ticket | empId=62399 | query called at=11:16:23.370
2026-03-17 11:16:23.376 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=5.92
2026-03-17 11:16:23.384 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=7.67
2026-03-17 11:16:23.393 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-17 11:16:23.393 | step 3 | route=IT_Ticket | empId=62399 | apiMs=23.19 | totalMs=23.19
2026-03-17 11:16:31.358 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=11:16:31.358
2026-03-17 11:16:31.663 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=304.8
2026-03-17 11:16:31.664 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=305.83 | totalMs=305.83
2026-03-17 11:16:34.656 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=11:16:34.656
2026-03-17 11:16:34.669 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=12.16
2026-03-17 11:16:34.673 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=16.65 | totalMs=16.65
2026-03-17 11:16:38.670 | step 1 | route=HW_Ticket_Report | empId=46020 | query called at=11:16:38.670
2026-03-17 11:16:38.701 | step 2 | route=HW_Ticket_Report | empId=46020 | query=hw_ticket_report_kpi_proc | queryMs=30.01
2026-03-17 11:16:38.704 | step 3 | route=HW_Ticket_Report | empId=46020 | apiMs=33.76 | totalMs=33.76
2026-03-17 11:16:45.187 | step 4 | route=pageRenderd | empId=46020 | Page=HW TICKET REPORT | page fully loaded at : 11:16:45.187
2026-03-17 11:16:51.662 | step 1 | route=IT_Ticket | empId=46020 | query called at=11:16:51.662
2026-03-17 11:16:51.680 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=16.64
2026-03-17 11:16:51.681 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-17 11:16:51.688 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=7.16
2026-03-17 11:16:51.689 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.62
2026-03-17 11:16:51.691 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-03-17 11:16:51.769 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=77.96
2026-03-17 11:16:51.769 | step 3 | route=IT_Ticket | empId=46020 | apiMs=106.79 | totalMs=106.79
2026-03-17 11:16:51.770 | step 1 | route=IT_Ticket | empId=46020 | query called at=11:16:51.770
2026-03-17 11:16:51.782 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=11.49
2026-03-17 11:16:51.783 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-17 11:16:51.789 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=5.38
2026-03-17 11:16:51.789 | step 3 | route=IT_Ticket | empId=46020 | apiMs=19.26 | totalMs=19.26
2026-03-17 11:17:10.417 | step 1 | route=HW_TicketFun | empId= | query called at=11:17:10.417
2026-03-17 11:17:10.435 | step 2 | route=HW_TicketFun | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=16.89
2026-03-17 11:17:10.438 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=20.90 | totalMs=20.90
2026-03-17 11:17:25.866 | step 1 | route=IT_TicketPost | empId=62399 | query called at=11:17:25.866
2026-03-17 11:17:25.877 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-03-17 11:17:25.878 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=11.73 | totalMs=11.73
2026-03-17 11:17:25.878 | step 1 | route=IT_TicketPost | empId=62399 | query called at=11:17:25.878
2026-03-17 11:17:25.978 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=99.04
2026-03-17 11:17:25.987 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=109.01 | totalMs=109.01
2026-03-17 11:17:25.988 | step 1 | route=IT_TicketPost | empId=62399 | query called at=11:17:25.988
2026-03-17 11:17:25.990 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-17 11:17:25.990 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.32 | totalMs=2.32
2026-03-17 11:17:26.217 | step 1 | route=IT_Ticket | empId=62399 | query called at=11:17:26.217
2026-03-17 11:17:26.228 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-17 11:17:26.229 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-17 11:17:26.231 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-17 11:17:26.232 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-17 11:17:26.234 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-17 11:17:26.267 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=33.1
2026-03-17 11:17:26.267 | step 3 | route=IT_Ticket | empId=62399 | apiMs=50.39 | totalMs=50.39
2026-03-17 11:17:26.268 | step 1 | route=IT_Ticket | empId=62399 | query called at=11:17:26.268
2026-03-17 11:17:26.269 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-17 11:17:26.271 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-17 11:17:26.272 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-17 11:17:26.272 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.37 | totalMs=4.37
2026-03-17 11:18:00.710 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:18:00.710
2026-03-17 11:18:00.740 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=29.75
2026-03-17 11:18:00.741 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=30.55 | totalMs=30.55
2026-03-17 11:18:01.448 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:18:01.448
2026-03-17 11:18:08.017 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:18:08.017
2026-03-17 11:18:08.058 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=40.13
2026-03-17 11:18:08.082 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=12.43
2026-03-17 11:18:08.095 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=77.36 | totalMs=77.36
2026-03-17 11:18:08.095 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:18:08.095
2026-03-17 11:18:08.103 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.75
2026-03-17 11:18:08.112 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.83
2026-03-17 11:18:08.120 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.96
2026-03-17 11:18:08.120 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=25.04 | totalMs=25.04
2026-03-17 11:18:08.121 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:18:08.121
2026-03-17 11:18:08.128 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.14
2026-03-17 11:18:08.137 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.96
2026-03-17 11:18:08.145 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-03-17 11:18:08.145 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=24.40 | totalMs=24.40
2026-03-17 11:18:08.368 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:18:08.368
2026-03-17 11:18:08.392 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=23.23
2026-03-17 11:18:08.393 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=24.03 | totalMs=24.03
2026-03-17 11:18:08.819 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:18:08.819
2026-03-17 11:18:19.646 | step 1 | route=IT_Ticket | empId=233 | query called at=11:18:19.646
2026-03-17 11:18:19.657 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-03-17 11:18:19.659 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=2.17
2026-03-17 11:18:19.665 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=4.85
2026-03-17 11:18:19.673 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=8.38
2026-03-17 11:18:19.675 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-17 11:18:19.716 | step 2 | route=IT_Ticket | empId=233 | query=VMS_Comp_login_proc | queryMs=41.01
2026-03-17 11:18:19.717 | step 3 | route=IT_Ticket | empId=233 | apiMs=70.81 | totalMs=70.81
2026-03-17 11:18:19.717 | step 1 | route=IT_Ticket | empId=233 | query called at=11:18:19.717
2026-03-17 11:18:19.719 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-17 11:18:19.720 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-17 11:18:19.721 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-17 11:18:19.721 | step 3 | route=IT_Ticket | empId=233 | apiMs=4.37 | totalMs=4.37
2026-03-17 11:18:28.312 | step 1 | route=Ticket_Entry_SPOC_Module | empId=233 | query called at=11:18:28.312
2026-03-17 11:18:28.449 | step 2 | route=Ticket_Entry_SPOC_Module | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=136.61
2026-03-17 11:18:28.452 | step 3 | route=Ticket_Entry_SPOC_Module | empId=233 | apiMs=140.47 | totalMs=140.47
2026-03-17 11:18:30.806 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=233 | query called at=11:18:30.806
2026-03-17 11:18:30.823 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=12.76
2026-03-17 11:18:30.826 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=233 | apiMs=19.44 | totalMs=19.44
2026-03-17 11:19:10.251 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:19:10.251
2026-03-17 11:19:10.262 | step 2 | route=IT_TicketPost | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-17 11:19:10.262 | step 3 | route=IT_TicketPost | empId=233 | apiMs=11.11 | totalMs=11.11
2026-03-17 11:19:10.262 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:19:10.262
2026-03-17 11:19:10.282 | step 2 | route=IT_TicketPost | empId=233 | query=IT_Ticket_Save_SPOC | queryMs=18.99
2026-03-17 11:19:10.288 | step 3 | route=IT_TicketPost | empId=233 | apiMs=25.31 | totalMs=25.31
2026-03-17 11:19:10.288 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:19:10.288
2026-03-17 11:19:10.290 | step 2 | route=IT_TicketPost | empId=233 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-17 11:19:10.291 | step 3 | route=IT_TicketPost | empId=233 | apiMs=2.48 | totalMs=2.48
2026-03-17 11:19:10.291 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:19:10.291
2026-03-17 11:19:10.293 | step 2 | route=IT_TicketPost | empId=233 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-03-17 11:19:10.293 | step 3 | route=IT_TicketPost | empId=233 | apiMs=2.11 | totalMs=2.11
2026-03-17 11:19:13.668 | step 1 | route=IT_Ticket | empId=233 | query called at=11:19:13.668
2026-03-17 11:19:13.681 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-17 11:19:13.686 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-17 11:19:13.687 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-17 11:19:13.688 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-17 11:19:13.689 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-17 11:19:13.724 | step 2 | route=IT_Ticket | empId=233 | query=VMS_Comp_login_proc | queryMs=35.12
2026-03-17 11:19:13.725 | step 3 | route=IT_Ticket | empId=233 | apiMs=56.57 | totalMs=56.57
2026-03-17 11:19:13.725 | step 1 | route=IT_Ticket | empId=233 | query called at=11:19:13.725
2026-03-17 11:19:13.727 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-17 11:19:13.728 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-17 11:19:13.730 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-17 11:19:13.730 | step 3 | route=IT_Ticket | empId=233 | apiMs=4.81 | totalMs=4.81
2026-03-17 11:19:44.057 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:19:44.057
2026-03-17 11:19:44.071 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-17 11:19:44.074 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=17.34 | totalMs=17.34
2026-03-17 11:19:44.090 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:19:44.090
2026-03-17 11:19:44.109 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=18.44
2026-03-17 11:19:44.111 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=20.39 | totalMs=20.39
2026-03-17 11:19:44.111 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:19:44.111
2026-03-17 11:19:44.113 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-17 11:19:44.113 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=1.85 | totalMs=1.85
2026-03-17 11:19:45.767 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:19:45.767
2026-03-17 11:19:45.781 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-17 11:19:45.788 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.97
2026-03-17 11:19:45.790 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-17 11:19:45.791 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-17 11:19:45.793 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-17 11:19:45.821 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=27.37
2026-03-17 11:19:45.821 | step 3 | route=IT_Ticket | empId=6770 | apiMs=53.96 | totalMs=53.96
2026-03-17 11:19:45.821 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:19:45.821
2026-03-17 11:19:45.823 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-03-17 11:19:45.825 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-17 11:19:45.826 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-17 11:19:45.827 | step 3 | route=IT_Ticket | empId=6770 | apiMs=5.16 | totalMs=5.16
2026-03-17 11:21:02.481 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=11:21:02.481
2026-03-17 11:21:02.539 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=54.23
2026-03-17 11:21:02.543 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=61.26 | totalMs=61.26
2026-03-17 11:21:05.325 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=11:21:05.325
2026-03-17 11:21:05.346 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=20.19
2026-03-17 11:21:05.346 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=20.99 | totalMs=20.99
2026-03-17 11:25:14.326 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:25:14.326
2026-03-17 11:25:14.360 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=33.12
2026-03-17 11:25:14.364 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=37.78 | totalMs=37.78
2026-03-17 11:25:14.367 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:25:14.367
2026-03-17 11:25:14.426 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=55.28
2026-03-17 11:25:14.428 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=60.28 | totalMs=60.28
2026-03-17 11:25:14.428 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:25:14.428
2026-03-17 11:25:14.430 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-17 11:25:14.430 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=1.91 | totalMs=1.91
2026-03-17 11:25:16.216 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:25:16.216
2026-03-17 11:25:16.228 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-03-17 11:25:16.233 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-17 11:25:16.234 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-17 11:25:16.235 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-17 11:25:16.248 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=12.66
2026-03-17 11:25:16.267 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=18.08
2026-03-17 11:25:16.267 | step 3 | route=IT_Ticket | empId=6770 | apiMs=51.37 | totalMs=51.37
2026-03-17 11:25:16.267 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:25:16.267
2026-03-17 11:25:16.278 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=10.15
2026-03-17 11:25:16.279 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-17 11:25:16.280 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-17 11:25:16.280 | step 3 | route=IT_Ticket | empId=6770 | apiMs=12.86 | totalMs=12.86
2026-03-17 11:25:58.461 | step 1 | route=HW_TicketPost | empId=46020 | query called at=11:25:58.461
2026-03-17 11:25:58.489 | step 2 | route=HW_TicketPost | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=27.7
2026-03-17 11:25:58.493 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=31.75 | totalMs=31.75
2026-03-17 11:25:58.496 | step 1 | route=HW_TicketPost | empId=46020 | query called at=11:25:58.496
2026-03-17 11:25:58.501 | step 2 | route=HW_TicketPost | empId=46020 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-17 11:25:58.502 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=5.41 | totalMs=5.41
2026-03-17 11:25:58.502 | step 1 | route=HW_TicketPost | empId=46020 | query called at=11:25:58.502
2026-03-17 11:25:58.504 | step 2 | route=HW_TicketPost | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.7
2026-03-17 11:25:58.504 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=2.48 | totalMs=2.48
2026-03-17 11:25:58.505 | step 1 | route=HW_TicketPost | empId=46020 | query called at=11:25:58.505
2026-03-17 11:25:58.567 | step 2 | route=HW_TicketPost | empId=46020 | query=hw_ticket_save_proc_kpi | queryMs=61.59
2026-03-17 11:25:58.569 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=64.08 | totalMs=64.08
2026-03-17 11:25:58.791 | step 1 | route=IT_Ticket | empId=46020 | query called at=11:25:58.791
2026-03-17 11:25:58.802 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-17 11:25:58.804 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=2
2026-03-17 11:25:58.806 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-17 11:25:58.807 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-17 11:25:58.809 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=1.5
2026-03-17 11:25:58.843 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=34.29
2026-03-17 11:25:58.844 | step 3 | route=IT_Ticket | empId=46020 | apiMs=52.89 | totalMs=52.89
2026-03-17 11:25:58.844 | step 1 | route=IT_Ticket | empId=46020 | query called at=11:25:58.844
2026-03-17 11:25:58.846 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-17 11:25:58.848 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-17 11:25:58.849 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-17 11:25:58.849 | step 3 | route=IT_Ticket | empId=46020 | apiMs=4.79 | totalMs=4.79
2026-03-17 11:36:26.770 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:36:26.770
2026-03-17 11:36:26.805 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=34.42
2026-03-17 11:36:26.807 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-17 11:36:26.808 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-17 11:36:26.810 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-17 11:36:26.832 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=22.41
2026-03-17 11:36:26.857 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=23.88
2026-03-17 11:36:26.857 | step 3 | route=IT_Ticket | empId=46985 | apiMs=86.86 | totalMs=86.86
2026-03-17 11:36:26.857 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:36:26.857
2026-03-17 11:36:26.870 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=12.17
2026-03-17 11:36:26.871 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-17 11:36:26.873 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-17 11:36:26.873 | step 3 | route=IT_Ticket | empId=46985 | apiMs=15.60 | totalMs=15.60
2026-03-17 11:36:36.841 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=11:36:36.841
2026-03-17 11:36:36.942 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=100.58
2026-03-17 11:36:36.946 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=104.39 | totalMs=104.39
2026-03-17 11:36:43.599 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=11:36:43.599
2026-03-17 11:36:43.611 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.47
2026-03-17 11:36:43.612 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=12.51 | totalMs=12.51
2026-03-17 11:37:33.169 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:37:33.169
2026-03-17 11:37:33.179 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-03-17 11:37:33.183 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=13.71 | totalMs=13.71
2026-03-17 11:37:33.186 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:37:33.186
2026-03-17 11:37:33.208 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=18.5
2026-03-17 11:37:33.210 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=23.97 | totalMs=23.97
2026-03-17 11:37:33.211 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:37:33.211
2026-03-17 11:37:33.227 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.9
2026-03-17 11:37:33.227 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=16.62 | totalMs=16.62
2026-03-17 11:37:33.451 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:37:33.451
2026-03-17 11:37:33.461 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-17 11:37:33.462 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-17 11:37:33.464 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-17 11:37:33.465 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-17 11:37:33.466 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-17 11:37:33.488 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=21.89
2026-03-17 11:37:33.488 | step 3 | route=IT_Ticket | empId=46985 | apiMs=37.08 | totalMs=37.08
2026-03-17 11:37:33.489 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:37:33.489
2026-03-17 11:37:33.490 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-17 11:37:33.491 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-17 11:37:33.492 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-17 11:37:33.493 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.91 | totalMs=3.91
2026-03-17 11:43:29.775 | step 1 | route=IT_Ticket | empId=51431 | query called at=11:43:29.775
2026-03-17 11:43:29.815 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=39.29
2026-03-17 11:43:29.823 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-03-17 11:43:29.832 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-03-17 11:43:29.840 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-03-17 11:43:29.868 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_it_Ticket_Details | queryMs=27.34
2026-03-17 11:43:29.903 | step 2 | route=IT_Ticket | empId=51431 | query=VMS_Comp_login_proc | queryMs=35.12
2026-03-17 11:43:29.904 | step 3 | route=IT_Ticket | empId=51431 | apiMs=128.54 | totalMs=128.54
2026-03-17 11:43:29.904 | step 1 | route=IT_Ticket | empId=51431 | query called at=11:43:29.904
2026-03-17 11:43:29.914 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=9.35
2026-03-17 11:43:29.915 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-17 11:43:29.916 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-17 11:43:29.916 | step 3 | route=IT_Ticket | empId=51431 | apiMs=12.10 | totalMs=12.10
2026-03-17 11:43:46.005 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51431 | query called at=11:43:46.005
2026-03-17 11:43:46.347 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=341.05
2026-03-17 11:43:46.351 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51431 | apiMs=345.56 | totalMs=345.56
2026-03-17 11:43:48.960 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=11:43:48.960
2026-03-17 11:43:49.008 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=46.66
2026-03-17 11:43:49.012 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=51.05 | totalMs=51.05
2026-03-17 11:43:49.771 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:49.771
2026-03-17 11:43:58.125 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:43:58.125
2026-03-17 11:43:58.618 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=492.51
2026-03-17 11:43:58.624 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=498.91 | totalMs=498.91
2026-03-17 11:43:58.628 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:43:58.628
2026-03-17 11:43:58.661 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.39
2026-03-17 11:43:58.662 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-17 11:43:58.664 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-17 11:43:58.664 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=36.41 | totalMs=36.41
2026-03-17 11:43:59.342 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=11:43:59.342
2026-03-17 11:43:59.363 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=20.79
2026-03-17 11:43:59.364 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=21.67 | totalMs=21.67
2026-03-17 11:43:59.905 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:59.905
2026-03-17 11:44:58.702 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51431 | query called at=11:44:58.702
2026-03-17 11:44:58.749 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=46.49
2026-03-17 11:44:58.753 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51431 | apiMs=50.58 | totalMs=50.58
2026-03-17 11:45:12.588 | step 1 | route=IT_TicketPost | empId=51431 | query called at=11:45:12.588
2026-03-17 11:45:12.598 | step 2 | route=IT_TicketPost | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-17 11:45:12.602 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=14.76 | totalMs=14.76
2026-03-17 11:45:12.606 | step 1 | route=IT_TicketPost | empId=51431 | query called at=11:45:12.606
2026-03-17 11:45:13.827 | step 2 | route=IT_TicketPost | empId=51431 | query=IT_Ticket_Save_SPOC | queryMs=1217.63
2026-03-17 11:45:14.214 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=1,608.12 | totalMs=1,608.12
2026-03-17 11:45:14.215 | step 1 | route=IT_TicketPost | empId=51431 | query called at=11:45:14.215
2026-03-17 11:45:14.217 | step 2 | route=IT_TicketPost | empId=51431 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.4
2026-03-17 11:45:14.218 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=3.26 | totalMs=3.26
2026-03-17 11:45:16.940 | step 1 | route=IT_Ticket | empId=51431 | query called at=11:45:16.940
2026-03-17 11:45:16.950 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-03-17 11:45:16.955 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-17 11:45:16.959 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-17 11:45:16.961 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 11:45:16.983 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_it_Ticket_Details | queryMs=21.84
2026-03-17 11:45:17.003 | step 2 | route=IT_Ticket | empId=51431 | query=VMS_Comp_login_proc | queryMs=19.63
2026-03-17 11:45:17.003 | step 3 | route=IT_Ticket | empId=51431 | apiMs=63.14 | totalMs=63.14
2026-03-17 11:45:17.004 | step 1 | route=IT_Ticket | empId=51431 | query called at=11:45:17.004
2026-03-17 11:45:17.005 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-17 11:45:17.006 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-17 11:45:17.008 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-17 11:45:17.008 | step 3 | route=IT_Ticket | empId=51431 | apiMs=4.23 | totalMs=4.23
2026-03-17 11:54:02.888 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:54:02.888
2026-03-17 11:54:02.922 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=33.33
2026-03-17 11:54:02.928 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.7
2026-03-17 11:54:02.932 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-17 11:54:02.938 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=2.28
2026-03-17 11:54:03.000 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=61.82
2026-03-17 11:54:03.037 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=36.11
2026-03-17 11:54:03.037 | step 3 | route=IT_Ticket | empId=68413 | apiMs=148.56 | totalMs=148.56
2026-03-17 11:54:03.037 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:54:03.037
2026-03-17 11:54:03.055 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=17.27
2026-03-17 11:54:03.057 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-17 11:54:03.058 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-17 11:54:03.058 | step 3 | route=IT_Ticket | empId=68413 | apiMs=21.02 | totalMs=21.02
2026-03-17 11:54:11.119 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=11:54:11.119
2026-03-17 11:54:11.424 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=304.69
2026-03-17 11:54:11.425 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=305.48 | totalMs=305.48
2026-03-17 11:54:13.222 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=11:54:13.222
2026-03-17 11:54:13.239 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12.38
2026-03-17 11:54:13.243 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=20.51 | totalMs=20.51
2026-03-17 11:55:46.011 | step 1 | route=IT_TicketPost | empId=68413 | query called at=11:55:46.011
2026-03-17 11:55:46.021 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-17 11:55:46.024 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=13.15 | totalMs=13.15
2026-03-17 11:55:46.027 | step 1 | route=IT_TicketPost | empId=68413 | query called at=11:55:46.027
2026-03-17 11:55:46.046 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=16.45
2026-03-17 11:55:46.048 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=20.84 | totalMs=20.84
2026-03-17 11:55:46.048 | step 1 | route=IT_TicketPost | empId=68413 | query called at=11:55:46.048
2026-03-17 11:55:46.070 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.8
2026-03-17 11:55:46.070 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=21.57 | totalMs=21.57
2026-03-17 11:55:47.836 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:55:47.836
2026-03-17 11:55:47.846 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-17 11:55:47.851 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-17 11:55:47.854 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-17 11:55:47.857 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-17 11:55:47.859 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-17 11:55:47.889 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=29.49
2026-03-17 11:55:47.889 | step 3 | route=IT_Ticket | empId=68413 | apiMs=52.74 | totalMs=52.74
2026-03-17 11:55:47.889 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:55:47.889
2026-03-17 11:55:47.891 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-17 11:55:47.892 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-17 11:55:47.893 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-17 11:55:47.893 | step 3 | route=IT_Ticket | empId=68413 | apiMs=3.95 | totalMs=3.95
2026-03-17 11:58:02.764 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:58:02.764
2026-03-17 11:58:02.775 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-03-17 11:58:02.777 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-17 11:58:02.779 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-17 11:58:02.780 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-17 11:58:02.782 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-17 11:58:02.852 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=70.21
2026-03-17 11:58:02.853 | step 3 | route=IT_Ticket | empId=46985 | apiMs=89.04 | totalMs=89.04
2026-03-17 11:58:02.853 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:58:02.853
2026-03-17 11:58:02.856 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.76
2026-03-17 11:58:02.857 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-17 11:58:02.858 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-17 11:58:02.859 | step 3 | route=IT_Ticket | empId=46985 | apiMs=5.39 | totalMs=5.39
2026-03-17 11:58:13.281 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=11:58:13.281
2026-03-17 11:58:13.721 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=439.61
2026-03-17 11:58:13.725 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=443.68 | totalMs=443.68
2026-03-17 11:58:22.233 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=11:58:22.233
2026-03-17 11:58:24.066 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1832.72
2026-03-17 11:58:24.067 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=1,833.63 | totalMs=1,833.63
2026-03-17 11:59:47.353 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:59:47.353
2026-03-17 11:59:47.363 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-03-17 11:59:47.366 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=13.12 | totalMs=13.12
2026-03-17 11:59:47.370 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:59:47.370
2026-03-17 11:59:47.399 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=25.81
2026-03-17 11:59:47.400 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=30.45 | totalMs=30.45
2026-03-17 11:59:47.400 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:59:47.400
2026-03-17 11:59:47.402 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-17 11:59:47.402 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.90 | totalMs=1.90
2026-03-17 11:59:47.403 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:59:47.403
2026-03-17 11:59:47.404 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-17 11:59:47.404 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.47 | totalMs=1.47
2026-03-17 11:59:47.623 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:59:47.623
2026-03-17 11:59:47.633 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-17 11:59:47.635 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-17 11:59:47.636 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 11:59:47.638 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-17 11:59:47.639 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-17 11:59:47.676 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=36.2
2026-03-17 11:59:47.676 | step 3 | route=IT_Ticket | empId=46985 | apiMs=53.50 | totalMs=53.50
2026-03-17 11:59:47.677 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:59:47.677
2026-03-17 11:59:47.678 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-17 11:59:47.680 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-17 11:59:47.681 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-17 11:59:47.681 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.83 | totalMs=4.83
2026-03-17 12:01:07.976 | step 1 | route=IT_Ticket | empId=240 | query called at=12:01:07.976
2026-03-17 12:01:07.992 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=14.99
2026-03-17 12:01:08.000 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-03-17 12:01:08.009 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=8.43
2026-03-17 12:01:08.012 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=2.97
2026-03-17 12:01:08.014 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-17 12:01:08.039 | step 2 | route=IT_Ticket | empId=240 | query=VMS_Comp_login_proc | queryMs=25.14
2026-03-17 12:01:08.039 | step 3 | route=IT_Ticket | empId=240 | apiMs=63.36 | totalMs=63.36
2026-03-17 12:01:08.040 | step 1 | route=IT_Ticket | empId=240 | query called at=12:01:08.040
2026-03-17 12:01:08.042 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-03-17 12:01:08.043 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-17 12:01:08.044 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-17 12:01:08.045 | step 3 | route=IT_Ticket | empId=240 | apiMs=4.63 | totalMs=4.63
2026-03-17 12:01:32.895 | step 1 | route=Ticket_Entry_SPOC_Module | empId=240 | query called at=12:01:32.895
2026-03-17 12:01:32.977 | step 2 | route=Ticket_Entry_SPOC_Module | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=81.59
2026-03-17 12:01:32.977 | step 3 | route=Ticket_Entry_SPOC_Module | empId=240 | apiMs=82.41 | totalMs=82.41
2026-03-17 12:01:35.232 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=240 | query called at=12:01:35.232
2026-03-17 12:01:35.245 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=12.47
2026-03-17 12:01:35.249 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=240 | apiMs=16.20 | totalMs=16.20
2026-03-17 12:02:07.922 | step 1 | route=IT_Ticket | empId=24245 | query called at=12:02:07.922
2026-03-17 12:02:07.938 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=15.35
2026-03-17 12:02:07.946 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-03-17 12:02:07.954 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=7.37
2026-03-17 12:02:07.955 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-17 12:02:07.957 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-17 12:02:08.012 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=55.02
2026-03-17 12:02:08.012 | step 3 | route=IT_Ticket | empId=24245 | apiMs=90.33 | totalMs=90.33
2026-03-17 12:02:08.013 | step 1 | route=IT_Ticket | empId=24245 | query called at=12:02:08.013
2026-03-17 12:02:08.021 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=7.42
2026-03-17 12:02:08.029 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-03-17 12:02:08.038 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-17 12:02:08.038 | step 3 | route=IT_Ticket | empId=24245 | apiMs=25.28 | totalMs=25.28
2026-03-17 12:02:37.417 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24245 | query called at=12:02:37.417
2026-03-17 12:02:37.554 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=137.47
2026-03-17 12:02:37.558 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24245 | apiMs=141.79 | totalMs=141.79
2026-03-17 12:02:46.685 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24245 | query called at=12:02:46.685
2026-03-17 12:02:46.712 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=26.81
2026-03-17 12:02:46.715 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24245 | apiMs=30.68 | totalMs=30.68
2026-03-17 12:03:54.653 | step 1 | route=IT_TicketPost | empId=240 | query called at=12:03:54.653
2026-03-17 12:03:54.673 | step 2 | route=IT_TicketPost | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=19.12
2026-03-17 12:03:54.677 | step 3 | route=IT_TicketPost | empId=240 | apiMs=23.63 | totalMs=23.63
2026-03-17 12:03:54.680 | step 1 | route=IT_TicketPost | empId=240 | query called at=12:03:54.680
2026-03-17 12:03:54.726 | step 2 | route=IT_TicketPost | empId=240 | query=IT_Ticket_Save_SPOC | queryMs=43.16
2026-03-17 12:03:54.739 | step 3 | route=IT_TicketPost | empId=240 | apiMs=59.08 | totalMs=59.08
2026-03-17 12:03:54.740 | step 1 | route=IT_TicketPost | empId=240 | query called at=12:03:54.740
2026-03-17 12:03:54.748 | step 2 | route=IT_TicketPost | empId=240 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.32
2026-03-17 12:03:54.749 | step 3 | route=IT_TicketPost | empId=240 | apiMs=9.11 | totalMs=9.11
2026-03-17 12:03:54.749 | step 1 | route=IT_TicketPost | empId=240 | query called at=12:03:54.749
2026-03-17 12:03:54.757 | step 2 | route=IT_TicketPost | empId=240 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-03-17 12:03:54.758 | step 3 | route=IT_TicketPost | empId=240 | apiMs=8.65 | totalMs=8.65
2026-03-17 12:03:58.851 | step 1 | route=IT_Ticket | empId=240 | query called at=12:03:58.851
2026-03-17 12:03:58.866 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=14.96
2026-03-17 12:03:58.879 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=9.08
2026-03-17 12:03:58.887 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=5.37
2026-03-17 12:03:58.893 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=5.66
2026-03-17 12:03:58.895 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-17 12:03:58.949 | step 2 | route=IT_Ticket | empId=240 | query=VMS_Comp_login_proc | queryMs=53.44
2026-03-17 12:03:58.949 | step 3 | route=IT_Ticket | empId=240 | apiMs=98.40 | totalMs=98.40
2026-03-17 12:03:58.950 | step 1 | route=IT_Ticket | empId=240 | query called at=12:03:58.950
2026-03-17 12:03:58.958 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-03-17 12:03:58.967 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=8.68
2026-03-17 12:03:58.976 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=8.66
2026-03-17 12:03:58.976 | step 3 | route=IT_Ticket | empId=240 | apiMs=26.69 | totalMs=26.69
2026-03-17 12:07:25.443 | step 1 | route=IT_TicketPost | empId=24245 | query called at=12:07:25.443
2026-03-17 12:07:25.455 | step 2 | route=IT_TicketPost | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-17 12:07:25.459 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=15.48 | totalMs=15.48
2026-03-17 12:07:25.462 | step 1 | route=IT_TicketPost | empId=24245 | query called at=12:07:25.462
2026-03-17 12:07:25.486 | step 2 | route=IT_TicketPost | empId=24245 | query=IT_Ticket_Save_SPOC | queryMs=20.31
2026-03-17 12:07:25.488 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=26.36 | totalMs=26.36
2026-03-17 12:07:25.489 | step 1 | route=IT_TicketPost | empId=24245 | query called at=12:07:25.489
2026-03-17 12:07:25.491 | step 2 | route=IT_TicketPost | empId=24245 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-17 12:07:25.491 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=2.52 | totalMs=2.52
2026-03-17 12:07:29.041 | step 1 | route=IT_Ticket | empId=24245 | query called at=12:07:29.041
2026-03-17 12:07:29.054 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-17 12:07:29.059 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-17 12:07:29.060 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-17 12:07:29.061 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-17 12:07:29.063 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-17 12:07:29.092 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=28.96
2026-03-17 12:07:29.093 | step 3 | route=IT_Ticket | empId=24245 | apiMs=51.86 | totalMs=51.86
2026-03-17 12:07:29.093 | step 1 | route=IT_Ticket | empId=24245 | query called at=12:07:29.093
2026-03-17 12:07:29.095 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-17 12:07:29.096 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-17 12:07:29.097 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-17 12:07:29.097 | step 3 | route=IT_Ticket | empId=24245 | apiMs=4.38 | totalMs=4.38
2026-03-17 12:15:44.370 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=12:15:44.370
2026-03-17 12:15:44.402 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=31.32
2026-03-17 12:15:44.403 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=32.36 | totalMs=32.36
2026-03-17 12:15:45.403 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:15:45.403
2026-03-17 12:15:49.383 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=12:15:49.383
2026-03-17 12:15:49.428 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=44.92
2026-03-17 12:15:49.431 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=47.61 | totalMs=47.61
2026-03-17 12:15:49.431 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=12:15:49.431
2026-03-17 12:15:49.433 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-17 12:15:49.435 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-17 12:15:49.436 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-17 12:15:49.436 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=5.42 | totalMs=5.42
2026-03-17 12:15:49.900 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=12:15:49.900
2026-03-17 12:15:49.917 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=15.97
2026-03-17 12:15:49.917 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=16.94 | totalMs=16.94
2026-03-17 12:15:50.693 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:15:50.693
2026-03-17 12:30:32.977 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:30:32.977
2026-03-17 12:30:33.011 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=33.65
2026-03-17 12:30:33.014 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=2.45
2026-03-17 12:30:33.015 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-17 12:30:33.017 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-03-17 12:30:33.040 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=22.27
2026-03-17 12:30:33.082 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=41.64
2026-03-17 12:30:33.082 | step 3 | route=IT_Ticket | empId=46609 | apiMs=105.43 | totalMs=105.43
2026-03-17 12:30:33.083 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:30:33.083
2026-03-17 12:30:33.101 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=17.99
2026-03-17 12:30:33.102 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-17 12:30:33.104 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-17 12:30:33.104 | step 3 | route=IT_Ticket | empId=46609 | apiMs=21.35 | totalMs=21.35
2026-03-17 12:30:58.103 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=12:30:58.103
2026-03-17 12:30:58.700 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=595.56
2026-03-17 12:30:58.700 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=596.61 | totalMs=596.61
2026-03-17 12:31:00.455 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=12:31:00.455
2026-03-17 12:31:01.673 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1217.47
2026-03-17 12:31:01.674 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=1,218.34 | totalMs=1,218.34
2026-03-17 12:32:00.182 | step 1 | route=IT_TicketPost | empId=46609 | query called at=12:32:00.182
2026-03-17 12:32:00.194 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-03-17 12:32:00.197 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=14.96 | totalMs=14.96
2026-03-17 12:32:00.200 | step 1 | route=IT_TicketPost | empId=46609 | query called at=12:32:00.200
2026-03-17 12:32:00.342 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=138.93
2026-03-17 12:32:00.428 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=227.48 | totalMs=227.48
2026-03-17 12:32:00.428 | step 1 | route=IT_TicketPost | empId=46609 | query called at=12:32:00.428
2026-03-17 12:32:00.430 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-17 12:32:00.431 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=2.54 | totalMs=2.54
2026-03-17 12:32:00.431 | step 1 | route=IT_TicketPost | empId=46609 | query called at=12:32:00.431
2026-03-17 12:32:00.432 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-17 12:32:00.433 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=1.62 | totalMs=1.62
2026-03-17 12:32:00.659 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:32:00.659
2026-03-17 12:32:00.670 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-17 12:32:00.671 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-17 12:32:00.673 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-17 12:32:00.674 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-17 12:32:00.676 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-17 12:32:00.712 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=36.26
2026-03-17 12:32:00.713 | step 3 | route=IT_Ticket | empId=46609 | apiMs=53.32 | totalMs=53.32
2026-03-17 12:32:00.713 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:32:00.713
2026-03-17 12:32:00.715 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-17 12:32:00.716 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-17 12:32:00.718 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-17 12:32:00.718 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.73 | totalMs=4.73
2026-03-17 12:54:11.211 | step 5 | route=dashboard | empId=GSN0036 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-17 13:04:11.074 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:04:11.074
2026-03-17 13:04:11.108 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=33.43
2026-03-17 13:04:11.110 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-03-17 13:04:11.112 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-17 13:04:11.113 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-17 13:04:11.161 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=47.76
2026-03-17 13:04:11.195 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=33.2
2026-03-17 13:04:11.195 | step 3 | route=IT_Ticket | empId=46982 | apiMs=120.94 | totalMs=120.94
2026-03-17 13:04:11.196 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:04:11.196
2026-03-17 13:04:11.214 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=17.61
2026-03-17 13:04:11.215 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-17 13:04:11.216 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-17 13:04:11.217 | step 3 | route=IT_Ticket | empId=46982 | apiMs=21.04 | totalMs=21.04
2026-03-17 13:04:24.433 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=13:04:24.433
2026-03-17 13:04:24.737 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=302.76
2026-03-17 13:04:24.739 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=306.03 | totalMs=306.03
2026-03-17 13:04:27.050 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=13:04:27.050
2026-03-17 13:04:27.062 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-03-17 13:04:27.065 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=14.94 | totalMs=14.94
2026-03-17 13:04:56.356 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=13:04:56.356
2026-03-17 13:04:56.425 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=68.87
2026-03-17 13:04:56.429 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=73.15 | totalMs=73.15
2026-03-17 13:04:57.130 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:04:57.130
2026-03-17 13:05:03.596 | step 1 | route=IT_Ticket | empId=9752 | query called at=13:05:03.596
2026-03-17 13:05:03.607 | step 2 | route=IT_Ticket | empId=9752 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-17 13:05:03.612 | step 2 | route=IT_Ticket | empId=9752 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-17 13:05:03.616 | step 2 | route=IT_Ticket | empId=9752 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-17 13:05:03.620 | step 2 | route=IT_Ticket | empId=9752 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 13:05:03.622 | step 2 | route=IT_Ticket | empId=9752 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-17 13:05:03.656 | step 2 | route=IT_Ticket | empId=9752 | query=VMS_Comp_login_proc | queryMs=33.71
2026-03-17 13:05:03.656 | step 3 | route=IT_Ticket | empId=9752 | apiMs=60.12 | totalMs=60.12
2026-03-17 13:05:03.657 | step 1 | route=IT_Ticket | empId=9752 | query called at=13:05:03.657
2026-03-17 13:05:03.658 | step 2 | route=IT_Ticket | empId=9752 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-03-17 13:05:03.660 | step 2 | route=IT_Ticket | empId=9752 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 13:05:03.661 | step 2 | route=IT_Ticket | empId=9752 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-17 13:05:03.662 | step 3 | route=IT_Ticket | empId=9752 | apiMs=4.95 | totalMs=4.95
2026-03-17 13:05:36.752 | step 1 | route=IT_TicketPost | empId=46982 | query called at=13:05:36.752
2026-03-17 13:05:36.761 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-03-17 13:05:36.766 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=14.06 | totalMs=14.06
2026-03-17 13:05:36.769 | step 1 | route=IT_TicketPost | empId=46982 | query called at=13:05:36.769
2026-03-17 13:05:36.800 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=27.69
2026-03-17 13:05:36.803 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=33.74 | totalMs=33.74
2026-03-17 13:05:36.803 | step 1 | route=IT_TicketPost | empId=46982 | query called at=13:05:36.803
2026-03-17 13:05:36.806 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-17 13:05:36.806 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=2.55 | totalMs=2.55
2026-03-17 13:05:42.847 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:05:42.847
2026-03-17 13:05:42.857 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-17 13:05:42.863 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-17 13:05:42.868 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-17 13:05:42.872 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-17 13:05:42.874 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-17 13:05:42.908 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=33.59
2026-03-17 13:05:42.908 | step 3 | route=IT_Ticket | empId=46982 | apiMs=61.78 | totalMs=61.78
2026-03-17 13:05:42.909 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:05:42.909
2026-03-17 13:05:42.911 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-17 13:05:42.912 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-17 13:05:42.914 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-17 13:05:42.914 | step 3 | route=IT_Ticket | empId=46982 | apiMs=5.03 | totalMs=5.03
2026-03-17 13:05:58.421 | step 1 | route=HW_Ticket_Report | empId=9752 | query called at=13:05:58.421
2026-03-17 13:05:58.446 | step 2 | route=HW_Ticket_Report | empId=9752 | query=hw_ticket_report_kpi_proc | queryMs=24.06
2026-03-17 13:05:58.446 | step 3 | route=HW_Ticket_Report | empId=9752 | apiMs=24.89 | totalMs=24.89
2026-03-17 13:05:59.101 | step 4 | route=pageRenderd | empId=9752 | Page=HW TICKET REPORT | page fully loaded at : 13:05:59.101
2026-03-17 13:06:00.994 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=13:06:00.994
2026-03-17 13:06:01.023 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=25.25
2026-03-17 13:06:01.026 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=31.88 | totalMs=31.88
2026-03-17 13:06:01.591 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:06:01.591
2026-03-17 13:06:04.479 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=13:06:04.479
2026-03-17 13:06:04.539 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=55.71
2026-03-17 13:06:04.548 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=69.36 | totalMs=69.36
2026-03-17 13:06:04.552 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=13:06:04.552
2026-03-17 13:06:04.554 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-17 13:06:04.555 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-17 13:06:04.556 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-17 13:06:04.556 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=4.82 | totalMs=4.82
2026-03-17 13:06:09.828 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=13:06:09.828
2026-03-17 13:06:09.839 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=9.97
2026-03-17 13:06:09.843 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=15.00 | totalMs=15.00
2026-03-17 13:06:09.848 | step 5 | route=SPOC_Entry_Save | empId=9752 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (37998).
2026-03-17 13:06:10.264 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=13:06:10.264
2026-03-17 13:06:10.281 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=16.75
2026-03-17 13:06:10.281 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=17.52 | totalMs=17.52
2026-03-17 13:06:10.845 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:06:10.845
2026-03-17 13:06:53.294 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:06:53.294
2026-03-17 13:06:53.304 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-17 13:06:53.306 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-17 13:06:53.307 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-17 13:06:53.309 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 13:06:53.311 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-17 13:06:53.391 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=80.54
2026-03-17 13:06:53.392 | step 3 | route=IT_Ticket | empId=6770 | apiMs=98.11 | totalMs=98.11
2026-03-17 13:06:53.392 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:06:53.392
2026-03-17 13:06:53.437 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=44.24
2026-03-17 13:06:53.470 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=32.48
2026-03-17 13:06:53.492 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=22.04
2026-03-17 13:06:53.492 | step 3 | route=IT_Ticket | empId=6770 | apiMs=100.04 | totalMs=100.04
2026-03-17 13:07:03.990 | step 1 | route=HW_TicketFun | empId= | query called at=13:07:03.990
2026-03-17 13:07:04.001 | step 2 | route=HW_TicketFun | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=10.18
2026-03-17 13:07:04.005 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.40 | totalMs=14.40
2026-03-17 13:09:24.218 | step 1 | route=HW_TicketPost | empId=6770 | query called at=13:09:24.218
2026-03-17 13:09:24.249 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=29.81
2026-03-17 13:09:24.253 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=34.70 | totalMs=34.70
2026-03-17 13:09:24.257 | step 1 | route=HW_TicketPost | empId=6770 | query called at=13:09:24.257
2026-03-17 13:09:24.264 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.53
2026-03-17 13:09:24.264 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=7.40 | totalMs=7.40
2026-03-17 13:09:24.265 | step 1 | route=HW_TicketPost | empId=6770 | query called at=13:09:24.265
2026-03-17 13:09:24.266 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-17 13:09:24.267 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=1.85 | totalMs=1.85
2026-03-17 13:09:24.267 | step 1 | route=HW_TicketPost | empId=6770 | query called at=13:09:24.267
2026-03-17 13:09:24.344 | step 2 | route=HW_TicketPost | empId=6770 | query=hw_ticket_save_proc_kpi | queryMs=76.64
2026-03-17 13:09:24.375 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=107.72 | totalMs=107.72
2026-03-17 13:09:27.949 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:09:27.949
2026-03-17 13:09:27.959 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-17 13:09:27.964 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-17 13:09:27.970 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-17 13:09:27.971 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-17 13:09:27.973 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-17 13:09:28.010 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=36.47
2026-03-17 13:09:28.010 | step 3 | route=IT_Ticket | empId=6770 | apiMs=61.26 | totalMs=61.26
2026-03-17 13:09:28.010 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:09:28.010
2026-03-17 13:09:28.012 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-03-17 13:09:28.015 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=2.45
2026-03-17 13:09:28.017 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-17 13:09:28.017 | step 3 | route=IT_Ticket | empId=6770 | apiMs=6.81 | totalMs=6.81
2026-03-17 13:12:09.184 | step 1 | route=IT_Ticket | empId=43588 | query called at=13:12:09.184
2026-03-17 13:12:09.197 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=12.61
2026-03-17 13:12:09.203 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=3.12
2026-03-17 13:12:09.209 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=2.45
2026-03-17 13:12:09.211 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-17 13:12:09.213 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-17 13:12:09.249 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=35.43
2026-03-17 13:12:09.249 | step 3 | route=IT_Ticket | empId=43588 | apiMs=65.40 | totalMs=65.40
2026-03-17 13:12:09.250 | step 1 | route=IT_Ticket | empId=43588 | query called at=13:12:09.250
2026-03-17 13:12:09.252 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-03-17 13:12:09.253 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-17 13:12:09.255 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-17 13:12:09.255 | step 3 | route=IT_Ticket | empId=43588 | apiMs=5.85 | totalMs=5.85
2026-03-17 13:12:25.638 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43588 | query called at=13:12:25.638
2026-03-17 13:12:25.859 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=220.41
2026-03-17 13:12:25.863 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43588 | apiMs=225.03 | totalMs=225.03
2026-03-17 13:12:28.645 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43588 | query called at=13:12:28.645
2026-03-17 13:12:28.692 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=46.07
2026-03-17 13:12:28.692 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43588 | apiMs=47.10 | totalMs=47.10
2026-03-17 13:12:52.315 | step 1 | route=IT_TicketPost | empId=43588 | query called at=13:12:52.315
2026-03-17 13:12:52.325 | step 2 | route=IT_TicketPost | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-17 13:12:52.329 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=14.19 | totalMs=14.19
2026-03-17 13:12:52.332 | step 1 | route=IT_TicketPost | empId=43588 | query called at=13:12:52.332
2026-03-17 13:12:52.376 | step 2 | route=IT_TicketPost | empId=43588 | query=IT_Ticket_Save_SPOC | queryMs=40.19
2026-03-17 13:12:52.377 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=44.96 | totalMs=44.96
2026-03-17 13:12:52.378 | step 1 | route=IT_TicketPost | empId=43588 | query called at=13:12:52.378
2026-03-17 13:12:52.379 | step 2 | route=IT_TicketPost | empId=43588 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-17 13:12:52.380 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=1.92 | totalMs=1.92
2026-03-17 13:12:52.380 | step 1 | route=IT_TicketPost | empId=43588 | query called at=13:12:52.380
2026-03-17 13:12:52.382 | step 2 | route=IT_TicketPost | empId=43588 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-17 13:12:52.382 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=1.67 | totalMs=1.67
2026-03-17 13:12:54.824 | step 1 | route=IT_Ticket | empId=43588 | query called at=13:12:54.824
2026-03-17 13:12:54.835 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-17 13:12:54.840 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-17 13:12:54.844 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-17 13:12:54.846 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-17 13:12:54.848 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=1.59
2026-03-17 13:12:54.882 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=34.01
2026-03-17 13:12:54.883 | step 3 | route=IT_Ticket | empId=43588 | apiMs=58.52 | totalMs=58.52
2026-03-17 13:12:54.883 | step 1 | route=IT_Ticket | empId=43588 | query called at=13:12:54.883
2026-03-17 13:12:54.885 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-17 13:12:54.886 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-17 13:12:54.888 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-17 13:12:54.888 | step 3 | route=IT_Ticket | empId=43588 | apiMs=5.03 | totalMs=5.03
2026-03-17 13:21:17.655 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:21:17.655
2026-03-17 13:21:17.686 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=30.75
2026-03-17 13:21:17.690 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-17 13:21:17.694 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-17 13:21:17.702 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=4.92
2026-03-17 13:21:17.731 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=27.73
2026-03-17 13:21:17.755 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=23.94
2026-03-17 13:21:17.755 | step 3 | route=IT_Ticket | empId=31232 | apiMs=100.43 | totalMs=100.43
2026-03-17 13:21:17.756 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:21:17.756
2026-03-17 13:21:17.780 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=24.19
2026-03-17 13:21:17.781 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-17 13:21:17.783 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-17 13:21:17.783 | step 3 | route=IT_Ticket | empId=31232 | apiMs=27.81 | totalMs=27.81
2026-03-17 13:21:25.601 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=13:21:25.601
2026-03-17 13:21:25.911 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=309.12
2026-03-17 13:21:25.911 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=310.00 | totalMs=310.00
2026-03-17 13:21:27.633 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=13:21:27.633
2026-03-17 13:21:27.645 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.66
2026-03-17 13:21:27.648 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=15.63 | totalMs=15.63
2026-03-17 13:22:05.620 | step 1 | route=IT_TicketPost | empId=31232 | query called at=13:22:05.620
2026-03-17 13:22:05.631 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-03-17 13:22:05.635 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=15.15 | totalMs=15.15
2026-03-17 13:22:05.639 | step 1 | route=IT_TicketPost | empId=31232 | query called at=13:22:05.639
2026-03-17 13:22:05.668 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=26.43
2026-03-17 13:22:05.670 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=31.70 | totalMs=31.70
2026-03-17 13:22:05.671 | step 1 | route=IT_TicketPost | empId=31232 | query called at=13:22:05.671
2026-03-17 13:22:05.700 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.03
2026-03-17 13:22:05.701 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=29.79 | totalMs=29.79
2026-03-17 13:22:05.922 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:22:05.922
2026-03-17 13:22:05.932 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-17 13:22:05.934 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-17 13:22:05.935 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-17 13:22:05.936 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-17 13:22:05.938 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-17 13:22:05.975 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=36.35
2026-03-17 13:22:05.975 | step 3 | route=IT_Ticket | empId=31232 | apiMs=53.04 | totalMs=53.04
2026-03-17 13:22:05.975 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:22:05.975
2026-03-17 13:22:05.977 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-17 13:22:05.978 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-17 13:22:05.979 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-17 13:22:05.980 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.56 | totalMs=4.56
2026-03-17 13:51:03.649 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=13:51:03.649
2026-03-17 13:51:03.678 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=28.52
2026-03-17 13:51:03.679 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=29.33 | totalMs=29.33
2026-03-17 13:51:04.266 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:51:04.266
2026-03-17 14:28:36.393 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:28:36.393
2026-03-17 14:28:36.429 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=35.73
2026-03-17 14:28:36.435 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-17 14:28:36.440 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-17 14:28:36.445 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-17 14:28:36.472 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=26.65
2026-03-17 14:28:36.513 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=40.42
2026-03-17 14:28:36.513 | step 3 | route=IT_Ticket | empId=43200 | apiMs=120.31 | totalMs=120.31
2026-03-17 14:28:36.514 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:28:36.514
2026-03-17 14:28:36.532 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=18.18
2026-03-17 14:28:36.534 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-17 14:28:36.535 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-17 14:28:36.535 | step 3 | route=IT_Ticket | empId=43200 | apiMs=21.82 | totalMs=21.82
2026-03-17 14:28:36.552 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:28:36.552
2026-03-17 14:28:36.566 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-17 14:28:36.571 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-17 14:28:36.575 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-17 14:28:36.576 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-17 14:28:36.577 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-17 14:28:36.612 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=34.3
2026-03-17 14:28:36.612 | step 3 | route=IT_Ticket | empId=43200 | apiMs=60.79 | totalMs=60.79
2026-03-17 14:28:36.613 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:28:36.613
2026-03-17 14:28:36.614 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-17 14:28:36.615 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-17 14:28:36.617 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-17 14:28:36.617 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.19 | totalMs=4.19
2026-03-17 14:29:22.581 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=14:29:22.581
2026-03-17 14:29:22.767 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=186.15
2026-03-17 14:29:22.772 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=191.12 | totalMs=191.12
2026-03-17 14:29:24.672 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=14:29:24.672
2026-03-17 14:29:24.685 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=12.94
2026-03-17 14:29:24.689 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=17.63 | totalMs=17.63
2026-03-17 14:32:03.408 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:32:03.408
2026-03-17 14:32:03.434 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=25.45
2026-03-17 14:32:03.438 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=29.98 | totalMs=29.98
2026-03-17 14:32:03.441 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:32:03.441
2026-03-17 14:32:03.776 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=331.42
2026-03-17 14:32:03.781 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=339.24 | totalMs=339.24
2026-03-17 14:32:03.781 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:32:03.781
2026-03-17 14:32:03.810 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.95
2026-03-17 14:32:03.811 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=29.83 | totalMs=29.83
2026-03-17 14:32:03.811 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:32:03.811
2026-03-17 14:32:03.813 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-17 14:32:03.813 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.73 | totalMs=1.73
2026-03-17 14:32:06.794 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:32:06.794
2026-03-17 14:32:06.804 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-17 14:32:06.809 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-17 14:32:06.813 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-17 14:32:06.814 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-17 14:32:06.816 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-17 14:32:06.853 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=37.09
2026-03-17 14:32:06.854 | step 3 | route=IT_Ticket | empId=43200 | apiMs=59.86 | totalMs=59.86
2026-03-17 14:32:06.854 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:32:06.854
2026-03-17 14:32:06.856 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-17 14:32:06.857 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-17 14:32:06.859 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-17 14:32:06.859 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.84 | totalMs=4.84
2026-03-17 14:32:33.982 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=14:32:33.982
2026-03-17 14:32:34.162 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=178.97
2026-03-17 14:32:34.166 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=183.72 | totalMs=183.72
2026-03-17 14:32:36.571 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=14:32:36.571
2026-03-17 14:32:36.582 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-03-17 14:32:36.586 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=15.81 | totalMs=15.81
2026-03-17 14:34:18.862 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:34:18.862
2026-03-17 14:34:18.874 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-17 14:34:18.874 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=11.76 | totalMs=11.76
2026-03-17 14:34:18.875 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:34:18.875
2026-03-17 14:34:18.899 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=24.35
2026-03-17 14:34:18.901 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=26.35 | totalMs=26.35
2026-03-17 14:34:18.901 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:34:18.901
2026-03-17 14:34:18.903 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-17 14:34:18.903 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.13 | totalMs=2.13
2026-03-17 14:34:18.904 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:34:18.904
2026-03-17 14:34:18.905 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-17 14:34:18.906 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.72 | totalMs=1.72
2026-03-17 14:34:20.977 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:34:20.977
2026-03-17 14:34:20.988 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-17 14:34:20.993 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-17 14:34:20.997 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-17 14:34:20.998 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-17 14:34:21.000 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-17 14:34:21.036 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=36.34
2026-03-17 14:34:21.037 | step 3 | route=IT_Ticket | empId=43200 | apiMs=59.35 | totalMs=59.35
2026-03-17 14:34:21.037 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:34:21.037
2026-03-17 14:34:21.039 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-17 14:34:21.040 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 14:34:21.041 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 14:34:21.042 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.48 | totalMs=4.48
2026-03-17 14:49:06.547 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=14:49:06.547
2026-03-17 14:49:06.601 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=53.82
2026-03-17 14:49:06.601 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=54.77 | totalMs=54.77
2026-03-17 14:49:07.286 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:07.286
2026-03-17 14:49:16.872 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=14:49:16.872
2026-03-17 14:49:16.912 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=IT_Ticket_Update_SPOC | queryMs=39.86
2026-03-17 14:49:16.918 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=46.20 | totalMs=46.20
2026-03-17 14:49:16.922 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=14:49:16.922
2026-03-17 14:49:16.927 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-17 14:49:16.928 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-17 14:49:16.930 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-17 14:49:16.930 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=8.46 | totalMs=8.46
2026-03-17 14:49:19.470 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=14:49:19.470
2026-03-17 14:49:19.503 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=32.67
2026-03-17 14:49:19.506 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=36.83 | totalMs=36.83
2026-03-17 14:49:19.840 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:19.840
2026-03-17 14:50:27.470 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:50:27.470
2026-03-17 14:50:27.505 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=34.73
2026-03-17 14:50:27.507 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-17 14:50:27.508 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-17 14:50:27.510 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 14:50:27.533 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=23.19
2026-03-17 14:50:27.573 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=38.5
2026-03-17 14:50:27.573 | step 3 | route=IT_Ticket | empId=68413 | apiMs=103.31 | totalMs=103.31
2026-03-17 14:50:27.573 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:50:27.573
2026-03-17 14:50:27.592 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=17.74
2026-03-17 14:50:27.593 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-17 14:50:27.594 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-17 14:50:27.595 | step 3 | route=IT_Ticket | empId=68413 | apiMs=21.31 | totalMs=21.31
2026-03-17 14:50:29.384 | step 1 | route=IT_Ticket_Report | empId=68413 | query called at=14:50:29.384
2026-03-17 14:50:29.890 | step 2 | route=IT_Ticket_Report | empId=68413 | query=kpi_it_ticket_report_page_proc | queryMs=505.25
2026-03-17 14:50:29.894 | step 3 | route=IT_Ticket_Report | empId=68413 | apiMs=509.78 | totalMs=509.78
2026-03-17 14:50:30.249 | step 4 | route=pageRenderd | empId=68413 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:50:30.249
2026-03-17 14:59:02.338 | step 1 | route=IT_Ticket | empId=20646 | query called at=14:59:02.338
2026-03-17 14:59:02.373 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=34.02
2026-03-17 14:59:02.378 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-17 14:59:02.382 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-17 14:59:02.386 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 14:59:02.409 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=22.54
2026-03-17 14:59:02.448 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=38.56
2026-03-17 14:59:02.449 | step 3 | route=IT_Ticket | empId=20646 | apiMs=110.32 | totalMs=110.32
2026-03-17 14:59:02.449 | step 1 | route=IT_Ticket | empId=20646 | query called at=14:59:02.449
2026-03-17 14:59:02.468 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=18.79
2026-03-17 14:59:02.470 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-17 14:59:02.471 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 14:59:02.471 | step 3 | route=IT_Ticket | empId=20646 | apiMs=22.20 | totalMs=22.20
2026-03-17 14:59:14.559 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20646 | query called at=14:59:14.559
2026-03-17 14:59:14.570 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-17 14:59:14.574 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20646 | apiMs=14.26 | totalMs=14.26
2026-03-17 14:59:17.314 | step 1 | route=IT_Ticket | empId=48836 | query called at=14:59:17.314
2026-03-17 14:59:17.324 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-17 14:59:17.330 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-17 14:59:17.334 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-17 14:59:17.339 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-17 14:59:17.340 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-17 14:59:17.377 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=36.26
2026-03-17 14:59:17.377 | step 3 | route=IT_Ticket | empId=48836 | apiMs=63.41 | totalMs=63.41
2026-03-17 14:59:17.378 | step 1 | route=IT_Ticket | empId=48836 | query called at=14:59:17.378
2026-03-17 14:59:17.380 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-17 14:59:17.381 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-17 14:59:17.382 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-17 14:59:17.383 | step 3 | route=IT_Ticket | empId=48836 | apiMs=4.80 | totalMs=4.80
2026-03-17 14:59:37.752 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=14:59:37.752
2026-03-17 14:59:38.055 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=303.04
2026-03-17 14:59:38.060 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=308.15 | totalMs=308.15
2026-03-17 14:59:43.236 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=14:59:43.236
2026-03-17 14:59:43.249 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=12.06
2026-03-17 14:59:43.253 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=16.60 | totalMs=16.60
2026-03-17 14:59:52.657 | step 1 | route=IT_Ticket | empId=20646 | query called at=14:59:52.657
2026-03-17 14:59:52.669 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=11.54
2026-03-17 14:59:52.674 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-17 14:59:52.679 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-17 14:59:52.683 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-17 14:59:52.685 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-17 14:59:52.722 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=36.83
2026-03-17 14:59:52.723 | step 3 | route=IT_Ticket | empId=20646 | apiMs=65.37 | totalMs=65.37
2026-03-17 14:59:52.723 | step 1 | route=IT_Ticket | empId=20646 | query called at=14:59:52.723
2026-03-17 14:59:52.725 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-17 14:59:52.726 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-17 14:59:52.727 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-17 14:59:52.728 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.77 | totalMs=4.77
2026-03-17 15:00:02.928 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20646 | query called at=15:00:02.928
2026-03-17 15:00:02.939 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-03-17 15:00:02.943 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20646 | apiMs=15.24 | totalMs=15.24
2026-03-17 15:00:05.527 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20646 | query called at=15:00:05.527
2026-03-17 15:00:05.606 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=78.86
2026-03-17 15:00:05.610 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20646 | apiMs=82.89 | totalMs=82.89
2026-03-17 15:00:07.774 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query called at=15:00:07.774
2026-03-17 15:00:07.785 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-17 15:00:07.789 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20646 | apiMs=14.70 | totalMs=14.70
2026-03-17 15:00:18.746 | step 1 | route=IT_TicketPost | empId=20646 | query called at=15:00:18.746
2026-03-17 15:00:18.761 | step 2 | route=IT_TicketPost | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=14.71
2026-03-17 15:00:18.765 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=19.25 | totalMs=19.25
2026-03-17 15:00:18.769 | step 1 | route=IT_TicketPost | empId=20646 | query called at=15:00:18.769
2026-03-17 15:00:18.909 | step 2 | route=IT_TicketPost | empId=20646 | query=IT_Ticket_Save_SPOC | queryMs=137.27
2026-03-17 15:00:19.029 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=259.78 | totalMs=259.78
2026-03-17 15:00:19.029 | step 1 | route=IT_TicketPost | empId=20646 | query called at=15:00:19.029
2026-03-17 15:00:19.031 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-17 15:00:19.031 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=2.07 | totalMs=2.07
2026-03-17 15:00:19.032 | step 1 | route=IT_TicketPost | empId=20646 | query called at=15:00:19.032
2026-03-17 15:00:19.033 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-17 15:00:19.033 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=1.47 | totalMs=1.47
2026-03-17 15:00:21.127 | step 1 | route=IT_Ticket | empId=20646 | query called at=15:00:21.127
2026-03-17 15:00:21.141 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-17 15:00:21.145 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-17 15:00:21.147 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-17 15:00:21.148 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-17 15:00:21.150 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-17 15:00:21.178 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=27.76
2026-03-17 15:00:21.178 | step 3 | route=IT_Ticket | empId=20646 | apiMs=50.99 | totalMs=50.99
2026-03-17 15:00:21.178 | step 1 | route=IT_Ticket | empId=20646 | query called at=15:00:21.178
2026-03-17 15:00:21.180 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-17 15:00:21.182 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-17 15:00:21.183 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-17 15:00:21.183 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.93 | totalMs=4.93
2026-03-17 15:00:43.250 | step 1 | route=IT_TicketPost | empId=48836 | query called at=15:00:43.250
2026-03-17 15:00:43.265 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=14.36
2026-03-17 15:00:43.269 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=18.86 | totalMs=18.86
2026-03-17 15:00:43.272 | step 1 | route=IT_TicketPost | empId=48836 | query called at=15:00:43.272
2026-03-17 15:00:43.537 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=261.37
2026-03-17 15:00:43.563 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=291.10 | totalMs=291.10
2026-03-17 15:00:43.564 | step 1 | route=IT_TicketPost | empId=48836 | query called at=15:00:43.564
2026-03-17 15:00:43.565 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-17 15:00:43.566 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=2.09 | totalMs=2.09
2026-03-17 15:00:45.494 | step 1 | route=IT_Ticket | empId=48836 | query called at=15:00:45.494
2026-03-17 15:00:45.515 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=16.97
2026-03-17 15:00:45.527 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=8.79
2026-03-17 15:00:45.536 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-03-17 15:00:45.545 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=8.57
2026-03-17 15:00:45.554 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=8.18
2026-03-17 15:00:45.612 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=58.07
2026-03-17 15:00:45.612 | step 3 | route=IT_Ticket | empId=48836 | apiMs=118.40 | totalMs=118.40
2026-03-17 15:00:45.613 | step 1 | route=IT_Ticket | empId=48836 | query called at=15:00:45.613
2026-03-17 15:00:45.621 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=7.62
2026-03-17 15:00:45.629 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-17 15:00:45.638 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-03-17 15:00:45.638 | step 3 | route=IT_Ticket | empId=48836 | apiMs=25.33 | totalMs=25.33
2026-03-17 15:04:23.558 | step 1 | route=IT_Ticket | empId=46682 | query called at=15:04:23.558
2026-03-17 15:04:23.576 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=17.4
2026-03-17 15:04:23.582 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=3.37
2026-03-17 15:04:23.587 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-17 15:04:23.591 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-17 15:04:23.593 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-17 15:04:23.628 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=34.83
2026-03-17 15:04:23.628 | step 3 | route=IT_Ticket | empId=46682 | apiMs=70.48 | totalMs=70.48
2026-03-17 15:04:23.629 | step 1 | route=IT_Ticket | empId=46682 | query called at=15:04:23.629
2026-03-17 15:04:23.630 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-17 15:04:23.632 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-17 15:04:23.633 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-17 15:04:23.634 | step 3 | route=IT_Ticket | empId=46682 | apiMs=5.24 | totalMs=5.24
2026-03-17 15:04:38.101 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=15:04:38.101
2026-03-17 15:04:38.130 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=28.45
2026-03-17 15:04:38.131 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=29.38 | totalMs=29.38
2026-03-17 15:04:38.992 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:04:38.992
2026-03-17 15:05:15.558 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:05:15.558
2026-03-17 15:05:15.887 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=328.08
2026-03-17 15:05:15.892 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=2.99
2026-03-17 15:05:15.898 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=2.4
2026-03-17 15:05:15.915 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=356.09 | totalMs=356.09
2026-03-17 15:05:15.915 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:05:15.915
2026-03-17 15:05:15.917 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-03-17 15:05:15.919 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-17 15:05:15.920 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-17 15:05:15.920 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=5.19 | totalMs=5.19
2026-03-17 15:05:18.279 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:05:18.279
2026-03-17 15:05:18.287 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.85
2026-03-17 15:05:18.296 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.14
2026-03-17 15:05:18.306 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.46
2026-03-17 15:05:18.310 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=30.91 | totalMs=30.91
2026-03-17 15:05:19.822 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:05:19.822
2026-03-17 15:05:19.824 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-17 15:05:19.826 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-17 15:05:19.827 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-17 15:05:19.828 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=5.27 | totalMs=5.27
2026-03-17 15:05:21.307 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=15:05:21.307
2026-03-17 15:05:21.324 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=16.09
2026-03-17 15:05:21.324 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=16.91 | totalMs=16.91
2026-03-17 15:05:21.642 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:05:21.642
2026-03-17 15:15:04.315 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=15:15:04.315
2026-03-17 15:15:04.351 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=34.96
2026-03-17 15:15:04.355 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=39.53 | totalMs=39.53
2026-03-17 15:15:53.752 | step 1 | route=HW_TicketFun | empId= | query called at=15:15:53.752
2026-03-17 15:15:53.771 | step 2 | route=HW_TicketFun | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=18.35
2026-03-17 15:15:53.774 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=22.67 | totalMs=22.67
2026-03-17 15:26:45.708 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:26:45.708
2026-03-17 15:26:45.736 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=27.3
2026-03-17 15:26:45.739 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=31.23 | totalMs=31.23
2026-03-17 15:26:46.424 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:26:46.424
2026-03-17 15:26:50.661 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:26:50.661
2026-03-17 15:26:50.691 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=29.96
2026-03-17 15:26:50.693 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=32.23 | totalMs=32.23
2026-03-17 15:26:50.693 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:26:50.693
2026-03-17 15:26:50.710 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.51
2026-03-17 15:26:50.711 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-17 15:26:50.712 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-17 15:26:50.713 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=19.41 | totalMs=19.41
2026-03-17 15:26:50.982 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:26:50.982
2026-03-17 15:26:51.002 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.09
2026-03-17 15:26:51.003 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.86 | totalMs=20.86
2026-03-17 15:26:51.465 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:26:51.465
2026-03-17 15:31:37.702 | step 1 | route=IT_Ticket | empId=32722 | query called at=15:31:37.702
2026-03-17 15:31:37.727 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=24.44
2026-03-17 15:31:37.732 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-17 15:31:37.736 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-17 15:31:37.740 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-17 15:31:37.753 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=12.28
2026-03-17 15:31:37.791 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=37.8
2026-03-17 15:31:37.791 | step 3 | route=IT_Ticket | empId=32722 | apiMs=89.35 | totalMs=89.35
2026-03-17 15:31:37.792 | step 1 | route=IT_Ticket | empId=32722 | query called at=15:31:37.792
2026-03-17 15:31:37.804 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=11.49
2026-03-17 15:31:37.805 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-17 15:31:37.806 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-17 15:31:37.806 | step 3 | route=IT_Ticket | empId=32722 | apiMs=14.62 | totalMs=14.62
2026-03-17 15:31:46.315 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32722 | query called at=15:31:46.315
2026-03-17 15:31:46.411 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=95.5
2026-03-17 15:31:46.411 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32722 | apiMs=96.43 | totalMs=96.43
2026-03-17 15:31:51.226 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query called at=15:31:51.226
2026-03-17 15:31:51.236 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-17 15:31:51.240 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32722 | apiMs=14.04 | totalMs=14.04
2026-03-17 15:31:57.529 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query called at=15:31:57.529
2026-03-17 15:31:57.548 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=18.21
2026-03-17 15:31:57.551 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32722 | apiMs=22.43 | totalMs=22.43
2026-03-17 15:32:26.657 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=15:32:26.657
2026-03-17 15:32:26.700 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=42.05
2026-03-17 15:32:26.704 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=46.59 | totalMs=46.59
2026-03-17 15:32:27.051 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:32:27.051
2026-03-17 15:33:26.948 | step 1 | route=IT_TicketPost | empId=32722 | query called at=15:33:26.948
2026-03-17 15:33:26.958 | step 2 | route=IT_TicketPost | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-17 15:33:26.962 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=14.46 | totalMs=14.46
2026-03-17 15:33:26.966 | step 1 | route=IT_TicketPost | empId=32722 | query called at=15:33:26.966
2026-03-17 15:33:26.994 | step 2 | route=IT_TicketPost | empId=32722 | query=IT_Ticket_Save_SPOC | queryMs=25.08
2026-03-17 15:33:26.996 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=30.41 | totalMs=30.41
2026-03-17 15:33:26.996 | step 1 | route=IT_TicketPost | empId=32722 | query called at=15:33:26.996
2026-03-17 15:33:26.999 | step 2 | route=IT_TicketPost | empId=32722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-17 15:33:26.999 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=2.46 | totalMs=2.46
2026-03-17 15:33:30.685 | step 1 | route=IT_Ticket | empId=32722 | query called at=15:33:30.685
2026-03-17 15:33:30.696 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-03-17 15:33:30.701 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-17 15:33:30.705 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-17 15:33:30.706 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-17 15:33:30.708 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-17 15:33:30.747 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=38.72
2026-03-17 15:33:30.747 | step 3 | route=IT_Ticket | empId=32722 | apiMs=62.52 | totalMs=62.52
2026-03-17 15:33:30.748 | step 1 | route=IT_Ticket | empId=32722 | query called at=15:33:30.748
2026-03-17 15:33:30.750 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-17 15:33:30.751 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-17 15:33:30.752 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-17 15:33:30.753 | step 3 | route=IT_Ticket | empId=32722 | apiMs=4.90 | totalMs=4.90
2026-03-17 15:39:30.649 | step 1 | route=IT_Ticket | empId=34771 | query called at=15:39:30.649
2026-03-17 15:39:30.676 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=26.62
2026-03-17 15:39:30.680 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-17 15:39:30.684 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-17 15:39:30.687 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 15:39:30.709 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=21.43
2026-03-17 15:39:30.747 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=37.42
2026-03-17 15:39:30.747 | step 3 | route=IT_Ticket | empId=34771 | apiMs=98.05 | totalMs=98.05
2026-03-17 15:39:30.748 | step 1 | route=IT_Ticket | empId=34771 | query called at=15:39:30.748
2026-03-17 15:39:30.765 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=17.28
2026-03-17 15:39:30.767 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-17 15:39:30.768 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-17 15:39:30.768 | step 3 | route=IT_Ticket | empId=34771 | apiMs=20.69 | totalMs=20.69
2026-03-17 15:39:36.729 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=15:39:36.729
2026-03-17 15:39:37.177 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=448.11
2026-03-17 15:39:37.178 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=449.01 | totalMs=449.01
2026-03-17 15:39:38.946 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=15:39:38.946
2026-03-17 15:39:38.957 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-03-17 15:39:38.960 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=13.89 | totalMs=13.89
2026-03-17 15:41:29.359 | step 1 | route=IT_TicketPost | empId=34771 | query called at=15:41:29.359
2026-03-17 15:41:29.413 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=53.45
2026-03-17 15:41:29.417 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=58.18 | totalMs=58.18
2026-03-17 15:41:29.421 | step 1 | route=IT_TicketPost | empId=34771 | query called at=15:41:29.421
2026-03-17 15:41:29.436 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=11.73
2026-03-17 15:41:29.438 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=16.84 | totalMs=16.84
2026-03-17 15:41:29.438 | step 1 | route=IT_TicketPost | empId=34771 | query called at=15:41:29.438
2026-03-17 15:41:29.440 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-17 15:41:29.441 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=2.51 | totalMs=2.51
2026-03-17 15:41:32.657 | step 1 | route=IT_Ticket | empId=34771 | query called at=15:41:32.657
2026-03-17 15:41:32.667 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-17 15:41:32.672 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-17 15:41:32.677 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-17 15:41:32.681 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-17 15:41:32.683 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-17 15:41:32.720 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=37.36
2026-03-17 15:41:32.721 | step 3 | route=IT_Ticket | empId=34771 | apiMs=63.70 | totalMs=63.70
2026-03-17 15:41:32.721 | step 1 | route=IT_Ticket | empId=34771 | query called at=15:41:32.721
2026-03-17 15:41:32.723 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-17 15:41:32.724 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-17 15:41:32.725 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 15:41:32.726 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.49 | totalMs=4.49
2026-03-17 15:43:57.640 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:43:57.640
2026-03-17 15:43:57.699 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=58.45
2026-03-17 15:43:57.702 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=62.24 | totalMs=62.24
2026-03-17 15:43:58.528 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:43:58.528
2026-03-17 15:44:02.309 | step 1 | route=IT_Ticket | empId=46285 | query called at=15:44:02.309
2026-03-17 15:44:02.319 | step 2 | route=IT_Ticket | empId=46285 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-17 15:44:02.325 | step 2 | route=IT_Ticket | empId=46285 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-17 15:44:02.329 | step 2 | route=IT_Ticket | empId=46285 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-17 15:44:02.333 | step 2 | route=IT_Ticket | empId=46285 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-17 15:44:02.335 | step 2 | route=IT_Ticket | empId=46285 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-17 15:44:02.369 | step 2 | route=IT_Ticket | empId=46285 | query=VMS_Comp_login_proc | queryMs=33.44
2026-03-17 15:44:02.369 | step 3 | route=IT_Ticket | empId=46285 | apiMs=60.24 | totalMs=60.24
2026-03-17 15:44:02.370 | step 1 | route=IT_Ticket | empId=46285 | query called at=15:44:02.370
2026-03-17 15:44:02.371 | step 2 | route=IT_Ticket | empId=46285 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-17 15:44:02.373 | step 2 | route=IT_Ticket | empId=46285 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-17 15:44:02.374 | step 2 | route=IT_Ticket | empId=46285 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-17 15:44:02.374 | step 3 | route=IT_Ticket | empId=46285 | apiMs=4.54 | totalMs=4.54
2026-03-17 15:44:22.692 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46285 | query called at=15:44:22.692
2026-03-17 15:44:22.905 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46285 | query=KPI_IT_Ticket_Details_New | queryMs=212.57
2026-03-17 15:44:22.908 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46285 | apiMs=216.63 | totalMs=216.63
2026-03-17 15:44:26.161 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46285 | query called at=15:44:26.161
2026-03-17 15:44:26.172 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46285 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-17 15:44:26.176 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46285 | apiMs=14.20 | totalMs=14.20
2026-03-17 15:44:27.061 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:44:27.061
2026-03-17 15:44:27.109 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=47.05
2026-03-17 15:44:27.118 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=3.55
2026-03-17 15:44:27.123 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=61.36 | totalMs=61.36
2026-03-17 15:44:27.126 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:44:27.126
2026-03-17 15:44:27.154 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.23
2026-03-17 15:44:27.156 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-17 15:44:27.157 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-17 15:44:27.157 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=31.54 | totalMs=31.54
2026-03-17 15:44:30.238 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:44:30.238
2026-03-17 15:44:30.240 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-17 15:44:30.245 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-17 15:44:30.251 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-17 15:44:30.254 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=15.67 | totalMs=15.67
2026-03-17 15:46:05.485 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:46:05.485
2026-03-17 15:46:05.529 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=43.45
2026-03-17 15:46:05.533 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=48.32 | totalMs=48.32
2026-03-17 15:46:06.403 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:06.403
2026-03-17 15:48:32.573 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:48:32.573
2026-03-17 15:48:32.597 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=23.73
2026-03-17 15:48:32.597 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=24.61 | totalMs=24.61
2026-03-17 15:48:33.470 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:48:33.470
2026-03-17 15:50:07.557 | step 1 | route=IT_Ticket | empId=406 | query called at=15:50:07.557
2026-03-17 15:50:07.569 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-03-17 15:50:07.574 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-17 15:50:07.578 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-17 15:50:07.583 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-17 15:50:07.605 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=22.2
2026-03-17 15:50:07.644 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=38.74
2026-03-17 15:50:07.645 | step 3 | route=IT_Ticket | empId=406 | apiMs=87.43 | totalMs=87.43
2026-03-17 15:50:07.645 | step 1 | route=IT_Ticket | empId=406 | query called at=15:50:07.645
2026-03-17 15:50:07.663 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=17.39
2026-03-17 15:50:07.664 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-17 15:50:07.666 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-17 15:50:07.666 | step 3 | route=IT_Ticket | empId=406 | apiMs=20.65 | totalMs=20.65
2026-03-17 15:50:15.339 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=15:50:15.339
2026-03-17 15:50:15.436 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=96.25
2026-03-17 15:50:15.436 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=97.03 | totalMs=97.03
2026-03-17 15:50:17.582 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=15:50:17.582
2026-03-17 15:50:17.594 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-03-17 15:50:17.594 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=11.80 | totalMs=11.80
2026-03-17 15:51:21.297 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:51:21.297
2026-03-17 15:51:21.307 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.09
2026-03-17 15:51:21.311 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.37 | totalMs=13.37
2026-03-17 15:51:21.314 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:51:21.314
2026-03-17 15:51:21.332 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=14.99
2026-03-17 15:51:21.334 | step 3 | route=IT_TicketPost | empId=406 | apiMs=20.04 | totalMs=20.04
2026-03-17 15:51:21.334 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:51:21.334
2026-03-17 15:51:21.336 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-17 15:51:21.337 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.21 | totalMs=2.21
2026-03-17 15:51:21.337 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:51:21.337
2026-03-17 15:51:21.339 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-17 15:51:21.339 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.97 | totalMs=1.97
2026-03-17 15:51:23.675 | step 1 | route=IT_Ticket | empId=406 | query called at=15:51:23.675
2026-03-17 15:51:23.685 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-17 15:51:23.689 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-17 15:51:23.693 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-17 15:51:23.697 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-17 15:51:23.699 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-17 15:51:23.717 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=17.53
2026-03-17 15:51:23.717 | step 3 | route=IT_Ticket | empId=406 | apiMs=41.70 | totalMs=41.70
2026-03-17 15:51:23.717 | step 1 | route=IT_Ticket | empId=406 | query called at=15:51:23.717
2026-03-17 15:51:23.718 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-17 15:51:23.719 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-17 15:51:23.721 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-17 15:51:23.721 | step 3 | route=IT_Ticket | empId=406 | apiMs=3.71 | totalMs=3.71
2026-03-17 15:51:42.696 | step 1 | route=IT_TicketPost | empId=46285 | query called at=15:51:42.696
2026-03-17 15:51:42.708 | step 2 | route=IT_TicketPost | empId=46285 | query=KPI_IT_Ticket_Details_New | queryMs=10.79
2026-03-17 15:51:42.712 | step 3 | route=IT_TicketPost | empId=46285 | apiMs=15.39 | totalMs=15.39
2026-03-17 15:51:42.716 | step 1 | route=IT_TicketPost | empId=46285 | query called at=15:51:42.716
2026-03-17 15:51:42.746 | step 2 | route=IT_TicketPost | empId=46285 | query=IT_Ticket_Save_SPOC | queryMs=26.96
2026-03-17 15:51:42.752 | step 3 | route=IT_TicketPost | empId=46285 | apiMs=36.83 | totalMs=36.83
2026-03-17 15:51:42.753 | step 1 | route=IT_TicketPost | empId=46285 | query called at=15:51:42.753
2026-03-17 15:51:42.754 | step 2 | route=IT_TicketPost | empId=46285 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-17 15:51:42.755 | step 3 | route=IT_TicketPost | empId=46285 | apiMs=1.99 | totalMs=1.99
2026-03-17 15:51:42.978 | step 1 | route=IT_Ticket | empId=46285 | query called at=15:51:42.978
2026-03-17 15:51:42.989 | step 2 | route=IT_Ticket | empId=46285 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-17 15:51:42.990 | step 2 | route=IT_Ticket | empId=46285 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-17 15:51:42.991 | step 2 | route=IT_Ticket | empId=46285 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-17 15:51:42.993 | step 2 | route=IT_Ticket | empId=46285 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-17 15:51:42.994 | step 2 | route=IT_Ticket | empId=46285 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-17 15:51:43.028 | step 2 | route=IT_Ticket | empId=46285 | query=VMS_Comp_login_proc | queryMs=33.09
2026-03-17 15:51:43.028 | step 3 | route=IT_Ticket | empId=46285 | apiMs=49.54 | totalMs=49.54
2026-03-17 15:51:43.028 | step 1 | route=IT_Ticket | empId=46285 | query called at=15:51:43.028
2026-03-17 15:51:43.030 | step 2 | route=IT_Ticket | empId=46285 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-17 15:51:43.031 | step 2 | route=IT_Ticket | empId=46285 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-17 15:51:43.032 | step 2 | route=IT_Ticket | empId=46285 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-17 15:51:43.033 | step 3 | route=IT_Ticket | empId=46285 | apiMs=4.46 | totalMs=4.46
2026-03-17 15:54:54.415 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:54:54.415
2026-03-17 15:54:54.426 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-17 15:54:54.427 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-17 15:54:54.429 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-17 15:54:54.430 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-17 15:54:54.432 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-17 15:54:54.466 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=33.96
2026-03-17 15:54:54.466 | step 3 | route=IT_Ticket | empId=21248 | apiMs=51.28 | totalMs=51.28
2026-03-17 15:54:54.467 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:54:54.467
2026-03-17 15:54:54.469 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-17 15:54:54.470 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-17 15:54:54.471 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-17 15:54:54.472 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.94 | totalMs=4.94
2026-03-17 15:55:06.148 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=15:55:06.148
2026-03-17 15:55:06.457 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=308.86
2026-03-17 15:55:06.458 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=309.75 | totalMs=309.75
2026-03-17 15:55:09.128 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=15:55:09.128
2026-03-17 15:55:09.145 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=17.01
2026-03-17 15:55:09.148 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=20.68 | totalMs=20.68
2026-03-17 15:55:28.024 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:55:28.024
2026-03-17 15:55:28.039 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=15.01
2026-03-17 15:55:28.047 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=7.7
2026-03-17 15:55:28.056 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-03-17 15:55:28.064 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-03-17 15:55:28.072 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=8.02
2026-03-17 15:55:28.108 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=35.12
2026-03-17 15:55:28.108 | step 3 | route=IT_Ticket | empId=48116 | apiMs=84.30 | totalMs=84.30
2026-03-17 15:55:28.109 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:55:28.109
2026-03-17 15:55:28.116 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-03-17 15:55:28.125 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-03-17 15:55:28.133 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-03-17 15:55:28.133 | step 3 | route=IT_Ticket | empId=48116 | apiMs=24.54 | totalMs=24.54
2026-03-17 15:55:33.620 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=15:55:33.620
2026-03-17 15:55:33.895 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=274.12
2026-03-17 15:55:33.895 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=275.01 | totalMs=275.01
2026-03-17 15:55:35.395 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=15:55:35.395
2026-03-17 15:55:35.409 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=14.01
2026-03-17 15:55:35.413 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=17.76 | totalMs=17.76
2026-03-17 15:55:51.809 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:55:51.809
2026-03-17 15:55:51.820 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-03-17 15:55:51.824 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.90 | totalMs=14.90
2026-03-17 15:55:51.827 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:55:51.827
2026-03-17 15:55:51.851 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=20.47
2026-03-17 15:55:51.852 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=25.41 | totalMs=25.41
2026-03-17 15:55:51.853 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:55:51.853
2026-03-17 15:55:51.855 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-17 15:55:51.855 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.45 | totalMs=2.45
2026-03-17 15:55:56.317 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:55:56.317
2026-03-17 15:55:56.327 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-17 15:55:56.332 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-17 15:55:56.336 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-17 15:55:56.340 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-17 15:55:56.342 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-17 15:55:56.377 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=34.35
2026-03-17 15:55:56.377 | step 3 | route=IT_Ticket | empId=21248 | apiMs=60.40 | totalMs=60.40
2026-03-17 15:55:56.377 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:55:56.377
2026-03-17 15:55:56.379 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-17 15:55:56.380 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-17 15:55:56.381 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-17 15:55:56.381 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.01 | totalMs=4.01
2026-03-17 15:56:00.118 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:56:00.118
2026-03-17 15:56:00.132 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=13.95
2026-03-17 15:56:00.135 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=17.36 | totalMs=17.36
2026-03-17 15:56:00.138 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:56:00.138
2026-03-17 15:56:00.200 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=58.42
2026-03-17 15:56:00.228 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=89.97 | totalMs=89.97
2026-03-17 15:56:00.229 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:56:00.229
2026-03-17 15:56:00.233 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.06
2026-03-17 15:56:00.233 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=4.82 | totalMs=4.82
2026-03-17 15:56:02.263 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:56:02.263
2026-03-17 15:56:02.280 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=17.15
2026-03-17 15:56:02.292 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.94
2026-03-17 15:56:02.301 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=5.26
2026-03-17 15:56:02.306 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=5.11
2026-03-17 15:56:02.312 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=4.89
2026-03-17 15:56:02.353 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=41.18
2026-03-17 15:56:02.353 | step 3 | route=IT_Ticket | empId=48116 | apiMs=90.88 | totalMs=90.88
2026-03-17 15:56:02.354 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:56:02.354
2026-03-17 15:56:02.362 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=7.41
2026-03-17 15:56:02.370 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-17 15:56:02.378 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-03-17 15:56:02.379 | step 3 | route=IT_Ticket | empId=48116 | apiMs=24.86 | totalMs=24.86
2026-03-17 15:57:36.704 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=15:57:36.704
2026-03-17 15:57:36.747 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=42.27
2026-03-17 15:57:36.748 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=43.12 | totalMs=43.12
2026-03-17 15:57:37.484 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:37.484
2026-03-17 15:57:40.573 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=15:57:40.573
2026-03-17 15:57:40.609 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=35.92
2026-03-17 15:57:40.615 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=41.39 | totalMs=41.39
2026-03-17 15:57:40.618 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=15:57:40.618
2026-03-17 15:57:40.623 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-17 15:57:40.624 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-17 15:57:40.625 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-17 15:57:40.626 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=7.93 | totalMs=7.93
2026-03-17 15:57:43.937 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=15:57:43.937
2026-03-17 15:57:43.952 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=14.76
2026-03-17 15:57:43.955 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=18.43 | totalMs=18.43
2026-03-17 15:57:44.437 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:44.437
2026-03-17 15:58:01.053 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=15:58:01.053
2026-03-17 15:58:01.127 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=74.38
2026-03-17 15:58:01.128 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=75.30 | totalMs=75.30
2026-03-17 15:58:01.921 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:58:01.921
2026-03-17 15:58:12.386 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=15:58:12.386
2026-03-17 15:58:12.453 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=65.87
2026-03-17 15:58:12.473 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=86.42 | totalMs=86.42
2026-03-17 15:58:12.476 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=15:58:12.476
2026-03-17 15:58:12.485 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.01
2026-03-17 15:58:12.494 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-03-17 15:58:12.500 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.59
2026-03-17 15:58:12.500 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=23.76 | totalMs=23.76
2026-03-17 15:58:16.448 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=15:58:16.448
2026-03-17 15:58:16.470 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=22.29
2026-03-17 15:58:16.474 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=26.41 | totalMs=26.41
2026-03-17 15:58:17.023 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:58:17.023
2026-03-17 16:00:05.507 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:00:05.507
2026-03-17 16:00:05.543 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=35.19
2026-03-17 16:00:05.548 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-03-17 16:00:05.554 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-17 16:00:05.559 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.84
2026-03-17 16:00:05.583 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=23.64
2026-03-17 16:00:05.625 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=41.49
2026-03-17 16:00:05.625 | step 3 | route=IT_Ticket | empId=48116 | apiMs=118.29 | totalMs=118.29
2026-03-17 16:00:05.626 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:00:05.626
2026-03-17 16:00:05.645 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=18.97
2026-03-17 16:00:05.647 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-03-17 16:00:05.649 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-17 16:00:05.649 | step 3 | route=IT_Ticket | empId=48116 | apiMs=23.11 | totalMs=23.11
2026-03-17 16:00:11.719 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=16:00:11.719
2026-03-17 16:00:12.031 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=310.95
2026-03-17 16:00:12.034 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=314.81 | totalMs=314.81
2026-03-17 16:00:13.471 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=16:00:13.471
2026-03-17 16:00:13.482 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-03-17 16:00:13.486 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.25 | totalMs=15.25
2026-03-17 16:00:43.598 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:00:43.598
2026-03-17 16:00:43.609 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-03-17 16:00:43.609 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=11.31 | totalMs=11.31
2026-03-17 16:00:43.610 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:00:43.610
2026-03-17 16:00:43.630 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=19.46
2026-03-17 16:00:43.632 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=22.43 | totalMs=22.43
2026-03-17 16:00:43.633 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:00:43.633
2026-03-17 16:00:43.634 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-17 16:00:43.635 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.16 | totalMs=2.16
2026-03-17 16:00:47.598 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:00:47.598
2026-03-17 16:00:47.611 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-03-17 16:00:47.617 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 16:00:47.621 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-17 16:00:47.622 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-17 16:00:47.623 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-17 16:00:47.649 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=24.88
2026-03-17 16:00:47.649 | step 3 | route=IT_Ticket | empId=48116 | apiMs=51.31 | totalMs=51.31
2026-03-17 16:00:47.649 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:00:47.649
2026-03-17 16:00:47.651 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-17 16:00:47.652 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-17 16:00:47.653 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-17 16:00:47.654 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.13 | totalMs=4.13
2026-03-17 16:01:03.631 | step 1 | route=Ticket_SPOC_Approve | empId=48116 | query called at=16:01:03.631
2026-03-17 16:01:03.647 | step 2 | route=Ticket_SPOC_Approve | empId=48116 | query=IT_TIcket_SPOCApp_Report | queryMs=15.63
2026-03-17 16:01:03.651 | step 3 | route=Ticket_SPOC_Approve | empId=48116 | apiMs=19.81 | totalMs=19.81
2026-03-17 16:01:04.165 | step 4 | route=pageRenderd | empId=48116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:04.165
2026-03-17 16:01:25.426 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:01:25.426
2026-03-17 16:01:25.446 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=19.69
2026-03-17 16:01:25.447 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=20.52 | totalMs=20.52
2026-03-17 16:01:25.995 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:25.995
2026-03-17 16:01:29.222 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:01:29.222
2026-03-17 16:01:29.246 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=23.27
2026-03-17 16:01:29.247 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=25.64 | totalMs=25.64
2026-03-17 16:01:29.248 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:01:29.248
2026-03-17 16:01:29.249 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-17 16:01:29.251 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-17 16:01:29.252 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-17 16:01:29.253 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=4.70 | totalMs=4.70
2026-03-17 16:01:32.281 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:01:32.281
2026-03-17 16:01:32.296 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.03
2026-03-17 16:01:32.297 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=15.81 | totalMs=15.81
2026-03-17 16:01:32.742 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:32.742
2026-03-17 16:04:24.051 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:04:24.051
2026-03-17 16:04:24.081 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=29.78
2026-03-17 16:04:24.085 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=34.21 | totalMs=34.21
2026-03-17 16:04:24.597 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:04:24.597
2026-03-17 16:13:53.017 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=16:13:53.017
2026-03-17 16:13:53.097 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=79.36
2026-03-17 16:13:53.102 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=84.48 | totalMs=84.48
2026-03-17 16:14:08.258 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=16:14:08.258
2026-03-17 16:14:08.270 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-03-17 16:14:08.274 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=16.64 | totalMs=16.64
2026-03-17 16:15:38.529 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:15:38.529
2026-03-17 16:15:38.556 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=26.55
2026-03-17 16:15:38.560 | step 3 | route=IT_TicketPost | empId=406 | apiMs=31.60 | totalMs=31.60
2026-03-17 16:15:38.564 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:15:38.564
2026-03-17 16:15:38.591 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=23.18
2026-03-17 16:15:38.595 | step 3 | route=IT_TicketPost | empId=406 | apiMs=30.91 | totalMs=30.91
2026-03-17 16:15:38.595 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:15:38.595
2026-03-17 16:15:38.625 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.51
2026-03-17 16:15:38.626 | step 3 | route=IT_TicketPost | empId=406 | apiMs=30.34 | totalMs=30.34
2026-03-17 16:15:38.626 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:15:38.626
2026-03-17 16:15:38.628 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-17 16:15:38.628 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.64 | totalMs=1.64
2026-03-17 16:15:41.611 | step 1 | route=IT_Ticket | empId=406 | query called at=16:15:41.611
2026-03-17 16:15:41.621 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-03-17 16:15:41.625 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-17 16:15:41.629 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-17 16:15:41.631 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-17 16:15:41.644 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=12.5
2026-03-17 16:15:41.664 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=20.46
2026-03-17 16:15:41.665 | step 3 | route=IT_Ticket | empId=406 | apiMs=53.61 | totalMs=53.61
2026-03-17 16:15:41.665 | step 1 | route=IT_Ticket | empId=406 | query called at=16:15:41.665
2026-03-17 16:15:41.675 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=9.79
2026-03-17 16:15:41.676 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-17 16:15:41.677 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-17 16:15:41.678 | step 3 | route=IT_Ticket | empId=406 | apiMs=12.64 | totalMs=12.64
2026-03-17 16:16:05.929 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:16:05.929
2026-03-17 16:16:05.939 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-17 16:16:05.941 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-17 16:16:05.942 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-17 16:16:05.943 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-17 16:16:05.944 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-03-17 16:16:05.969 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=24.67
2026-03-17 16:16:05.970 | step 3 | route=IT_Ticket | empId=46985 | apiMs=40.52 | totalMs=40.52
2026-03-17 16:16:05.970 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:16:05.970
2026-03-17 16:16:05.971 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-17 16:16:05.972 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-17 16:16:05.973 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.6
2026-03-17 16:16:05.973 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.27 | totalMs=3.27
2026-03-17 16:16:39.595 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=16:16:39.595
2026-03-17 16:16:39.650 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=54.87
2026-03-17 16:16:39.654 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=59.30 | totalMs=59.30
2026-03-17 16:17:23.301 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=16:17:23.301
2026-03-17 16:17:23.333 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=31.58
2026-03-17 16:17:23.337 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=35.80 | totalMs=35.80
2026-03-17 16:19:15.136 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:19:15.136
2026-03-17 16:19:15.161 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=24.77
2026-03-17 16:19:15.166 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=29.75 | totalMs=29.75
2026-03-17 16:19:15.170 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:19:15.170
2026-03-17 16:19:15.186 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=12.57
2026-03-17 16:19:15.189 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=19.22 | totalMs=19.22
2026-03-17 16:19:15.189 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:19:15.189
2026-03-17 16:19:15.191 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-17 16:19:15.192 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.37 | totalMs=2.37
2026-03-17 16:19:15.418 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:19:15.418
2026-03-17 16:19:15.428 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-17 16:19:15.430 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-17 16:19:15.431 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-17 16:19:15.433 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-17 16:19:15.434 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-17 16:19:15.471 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=36.48
2026-03-17 16:19:15.471 | step 3 | route=IT_Ticket | empId=46985 | apiMs=53.06 | totalMs=53.06
2026-03-17 16:19:15.472 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:19:15.472
2026-03-17 16:19:15.474 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.67
2026-03-17 16:19:15.475 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-17 16:19:15.477 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-17 16:19:15.478 | step 3 | route=IT_Ticket | empId=46985 | apiMs=5.78 | totalMs=5.78
2026-03-17 16:20:34.356 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:20:34.356
2026-03-17 16:20:34.404 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=46.84
2026-03-17 16:20:34.404 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=47.69 | totalMs=47.69
2026-03-17 16:20:35.661 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:20:35.661
2026-03-17 16:20:38.694 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:20:38.694
2026-03-17 16:20:38.756 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=61.41
2026-03-17 16:20:38.758 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=63.94 | totalMs=63.94
2026-03-17 16:20:38.759 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:20:38.759
2026-03-17 16:20:38.761 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-17 16:20:38.762 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-17 16:20:38.763 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-17 16:20:38.764 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.91 | totalMs=4.91
2026-03-17 16:20:38.988 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:20:38.988
2026-03-17 16:20:39.009 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=20.3
2026-03-17 16:20:39.009 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=21.06 | totalMs=21.06
2026-03-17 16:20:39.531 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:20:39.531
2026-03-17 16:28:30.227 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:28:30.227
2026-03-17 16:28:30.292 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=64.42
2026-03-17 16:28:30.300 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-03-17 16:28:30.308 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=6.8
2026-03-17 16:28:30.309 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-17 16:28:30.333 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=23.27
2026-03-17 16:28:30.369 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=36.47
2026-03-17 16:28:30.370 | step 3 | route=IT_Ticket | empId=43200 | apiMs=142.86 | totalMs=142.86
2026-03-17 16:28:30.370 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:28:30.370
2026-03-17 16:28:30.386 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=15
2026-03-17 16:28:30.387 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-17 16:28:30.388 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-17 16:28:30.389 | step 3 | route=IT_Ticket | empId=43200 | apiMs=18.36 | totalMs=18.36
2026-03-17 16:28:41.049 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=16:28:41.049
2026-03-17 16:28:41.269 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=219.71
2026-03-17 16:28:41.273 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=223.77 | totalMs=223.77
2026-03-17 16:28:58.328 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=16:28:58.328
2026-03-17 16:28:58.506 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=177.87
2026-03-17 16:28:58.510 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=182.52 | totalMs=182.52
2026-03-17 16:29:09.479 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=16:29:09.479
2026-03-17 16:29:09.702 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=222.01
2026-03-17 16:29:09.706 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=226.25 | totalMs=226.25
2026-03-17 16:29:15.089 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=16:29:15.089
2026-03-17 16:29:15.106 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=16.63
2026-03-17 16:29:15.110 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=21.25 | totalMs=21.25
2026-03-17 16:30:08.013 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:30:08.013
2026-03-17 16:30:08.023 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-17 16:30:08.024 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=10.75 | totalMs=10.75
2026-03-17 16:30:08.024 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:30:08.024
2026-03-17 16:30:08.054 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=29.46
2026-03-17 16:30:08.057 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=33.03 | totalMs=33.03
2026-03-17 16:30:08.057 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:30:08.057
2026-03-17 16:30:08.082 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.67
2026-03-17 16:30:08.082 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=24.60 | totalMs=24.60
2026-03-17 16:30:08.082 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:30:08.082
2026-03-17 16:30:08.084 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-17 16:30:08.084 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.56 | totalMs=1.56
2026-03-17 16:30:11.202 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:30:11.202
2026-03-17 16:30:11.212 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-03-17 16:30:11.217 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-17 16:30:11.221 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-17 16:30:11.222 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-17 16:30:11.223 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-17 16:30:11.245 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=21.26
2026-03-17 16:30:11.245 | step 3 | route=IT_Ticket | empId=43200 | apiMs=43.18 | totalMs=43.18
2026-03-17 16:30:11.246 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:30:11.246
2026-03-17 16:30:11.247 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 16:30:11.248 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-17 16:30:11.250 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-17 16:30:11.250 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.05 | totalMs=4.05
2026-03-17 16:39:21.524 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:39:21.524
2026-03-17 16:39:21.560 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=35.38
2026-03-17 16:39:21.562 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-17 16:39:21.564 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-17 16:39:21.565 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-17 16:39:21.594 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=28.39
2026-03-17 16:39:21.633 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=38.6
2026-03-17 16:39:21.633 | step 3 | route=IT_Ticket | empId=41332 | apiMs=108.70 | totalMs=108.70
2026-03-17 16:39:21.633 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:39:21.633
2026-03-17 16:39:21.648 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=14.16
2026-03-17 16:39:21.649 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-17 16:39:21.650 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-17 16:39:21.651 | step 3 | route=IT_Ticket | empId=41332 | apiMs=17.23 | totalMs=17.23
2026-03-17 16:39:51.498 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=16:39:51.498
2026-03-17 16:39:51.752 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=254.55
2026-03-17 16:39:51.756 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=258.68 | totalMs=258.68
2026-03-17 16:39:54.313 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=16:39:54.313
2026-03-17 16:39:54.324 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-03-17 16:39:54.328 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=15.18 | totalMs=15.18
2026-03-17 16:40:19.753 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:40:19.753
2026-03-17 16:40:19.763 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-17 16:40:19.766 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=13.15 | totalMs=13.15
2026-03-17 16:40:19.769 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:40:19.769
2026-03-17 16:40:19.807 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=34.75
2026-03-17 16:40:19.811 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=41.38 | totalMs=41.38
2026-03-17 16:40:19.811 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:40:19.811
2026-03-17 16:40:19.827 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.41
2026-03-17 16:40:19.827 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=16.15 | totalMs=16.15
2026-03-17 16:40:23.309 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:40:23.309
2026-03-17 16:40:23.318 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.01
2026-03-17 16:40:23.323 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-17 16:40:23.327 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-17 16:40:23.328 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-17 16:40:23.330 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-17 16:40:23.350 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=20.06
2026-03-17 16:40:23.350 | step 3 | route=IT_Ticket | empId=41332 | apiMs=41.50 | totalMs=41.50
2026-03-17 16:40:23.351 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:40:23.351
2026-03-17 16:40:23.352 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-17 16:40:23.353 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-17 16:40:23.355 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-17 16:40:23.355 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.04 | totalMs=4.04
2026-03-17 16:51:04.941 | step 1 | route=IT_Ticket | empId=406 | query called at=16:51:04.941
2026-03-17 16:51:04.996 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=53.91
2026-03-17 16:51:05.002 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=2.47
2026-03-17 16:51:05.006 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-17 16:51:05.011 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=2.13
2026-03-17 16:51:05.049 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=36.84
2026-03-17 16:51:05.127 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=78.21
2026-03-17 16:51:05.128 | step 3 | route=IT_Ticket | empId=406 | apiMs=186.24 | totalMs=186.24
2026-03-17 16:51:05.128 | step 1 | route=IT_Ticket | empId=406 | query called at=16:51:05.128
2026-03-17 16:51:05.141 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=12.85
2026-03-17 16:51:05.142 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-17 16:51:05.143 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-17 16:51:05.144 | step 3 | route=IT_Ticket | empId=406 | apiMs=15.73 | totalMs=15.73
2026-03-17 16:51:23.505 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=16:51:23.505
2026-03-17 16:51:23.711 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=205.75
2026-03-17 16:51:23.715 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=209.96 | totalMs=209.96
2026-03-17 16:51:25.096 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=16:51:25.096
2026-03-17 16:51:25.108 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-03-17 16:51:25.112 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=15.50 | totalMs=15.50
2026-03-17 16:51:54.454 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:51:54.454
2026-03-17 16:51:54.465 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-17 16:51:54.469 | step 3 | route=IT_TicketPost | empId=406 | apiMs=15.18 | totalMs=15.18
2026-03-17 16:51:54.473 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:51:54.473
2026-03-17 16:51:54.488 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=11.67
2026-03-17 16:51:54.490 | step 3 | route=IT_TicketPost | empId=406 | apiMs=17.30 | totalMs=17.30
2026-03-17 16:51:54.491 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:51:54.491
2026-03-17 16:51:54.493 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-17 16:51:54.493 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.65 | totalMs=2.65
2026-03-17 16:51:57.033 | step 1 | route=IT_Ticket | empId=406 | query called at=16:51:57.033
2026-03-17 16:51:57.043 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-17 16:51:57.049 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-17 16:51:57.053 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-17 16:51:57.055 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-17 16:51:57.056 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-17 16:51:57.097 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=40.26
2026-03-17 16:51:57.098 | step 3 | route=IT_Ticket | empId=406 | apiMs=64.87 | totalMs=64.87
2026-03-17 16:51:57.098 | step 1 | route=IT_Ticket | empId=406 | query called at=16:51:57.098
2026-03-17 16:51:57.100 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-17 16:51:57.101 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-17 16:51:57.102 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-17 16:51:57.103 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.62 | totalMs=4.62
2026-03-17 16:53:31.124 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=16:53:31.124
2026-03-17 16:53:31.170 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=45.67
2026-03-17 16:53:31.171 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=46.85 | totalMs=46.85
2026-03-17 16:53:32.332 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:53:32.332
2026-03-17 16:53:40.076 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=16:53:40.076
2026-03-17 16:53:40.120 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=43.81
2026-03-17 16:53:40.125 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=48.80 | totalMs=48.80
2026-03-17 16:53:40.127 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=16:53:40.127
2026-03-17 16:53:40.132 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-03-17 16:53:40.133 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-17 16:53:40.134 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-17 16:53:40.134 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=7.05 | totalMs=7.05
2026-03-17 16:53:40.372 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=16:53:40.372
2026-03-17 16:53:40.391 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=18.14
2026-03-17 16:53:40.391 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=19.01 | totalMs=19.01
2026-03-17 16:53:41.306 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:53:41.306
2026-03-17 16:55:20.379 | step 1 | route=IT_Ticket_Report | empId=40205 | query called at=16:55:20.379
2026-03-17 16:55:21.287 | step 2 | route=IT_Ticket_Report | empId=40205 | query=kpi_it_ticket_report_page_proc | queryMs=907.46
2026-03-17 16:55:21.288 | step 3 | route=IT_Ticket_Report | empId=40205 | apiMs=908.35 | totalMs=908.35
2026-03-17 16:55:21.687 | step 4 | route=pageRenderd | empId=40205 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:55:21.687
2026-03-17 16:55:22.335 | step 1 | route=IT_Ticket | empId=40205 | query called at=16:55:22.335
2026-03-17 16:55:22.370 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=34.11
2026-03-17 16:55:22.375 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-17 16:55:22.379 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-17 16:55:22.383 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-17 16:55:22.406 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=22.06
2026-03-17 16:55:22.445 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=39.33
2026-03-17 16:55:22.446 | step 3 | route=IT_Ticket | empId=40205 | apiMs=110.31 | totalMs=110.31
2026-03-17 16:55:22.446 | step 1 | route=IT_Ticket | empId=40205 | query called at=16:55:22.446
2026-03-17 16:55:22.465 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=17.98
2026-03-17 16:55:22.466 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 16:55:22.467 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-17 16:55:22.467 | step 3 | route=IT_Ticket | empId=40205 | apiMs=21.27 | totalMs=21.27
2026-03-17 16:55:39.936 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40205 | query called at=16:55:39.936
2026-03-17 16:55:40.120 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=183.34
2026-03-17 16:55:40.124 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40205 | apiMs=187.31 | totalMs=187.31
2026-03-17 16:55:42.222 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query called at=16:55:42.222
2026-03-17 16:55:42.233 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-17 16:55:42.236 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40205 | apiMs=13.96 | totalMs=13.96
2026-03-17 16:56:33.610 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:56:33.610
2026-03-17 16:56:33.621 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-17 16:56:33.626 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-17 16:56:33.630 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-17 16:56:33.634 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-17 16:56:33.636 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-17 16:56:33.675 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=38.54
2026-03-17 16:56:33.675 | step 3 | route=IT_Ticket | empId=60438 | apiMs=64.83 | totalMs=64.83
2026-03-17 16:56:33.675 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:56:33.675
2026-03-17 16:56:33.677 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-17 16:56:33.678 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-17 16:56:33.680 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-17 16:56:33.680 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.69 | totalMs=4.69
2026-03-17 16:56:43.320 | step 1 | route=IT_TicketPost | empId=40205 | query called at=16:56:43.320
2026-03-17 16:56:43.330 | step 2 | route=IT_TicketPost | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-17 16:56:43.331 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=10.75 | totalMs=10.75
2026-03-17 16:56:43.331 | step 1 | route=IT_TicketPost | empId=40205 | query called at=16:56:43.331
2026-03-17 16:56:43.357 | step 2 | route=IT_TicketPost | empId=40205 | query=IT_Ticket_Save_SPOC | queryMs=26.2
2026-03-17 16:56:43.359 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=28.38 | totalMs=28.38
2026-03-17 16:56:43.360 | step 1 | route=IT_TicketPost | empId=40205 | query called at=16:56:43.360
2026-03-17 16:56:43.362 | step 2 | route=IT_TicketPost | empId=40205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-17 16:56:43.362 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=2.42 | totalMs=2.42
2026-03-17 16:56:45.972 | step 1 | route=IT_Ticket | empId=40205 | query called at=16:56:45.972
2026-03-17 16:56:45.983 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-17 16:56:45.987 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-17 16:56:45.992 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-17 16:56:45.993 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-17 16:56:45.994 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-17 16:56:46.029 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=34.4
2026-03-17 16:56:46.029 | step 3 | route=IT_Ticket | empId=40205 | apiMs=57.28 | totalMs=57.28
2026-03-17 16:56:46.030 | step 1 | route=IT_Ticket | empId=40205 | query called at=16:56:46.030
2026-03-17 16:56:46.031 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-17 16:56:46.033 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-17 16:56:46.034 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-17 16:56:46.034 | step 3 | route=IT_Ticket | empId=40205 | apiMs=4.62 | totalMs=4.62
2026-03-17 16:56:49.190 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=16:56:49.190
2026-03-17 16:56:49.245 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=54.8
2026-03-17 16:56:49.248 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=58.53 | totalMs=58.53
2026-03-17 16:56:52.210 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40205 | query called at=16:56:52.210
2026-03-17 16:56:52.394 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=182.95
2026-03-17 16:56:52.397 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40205 | apiMs=186.51 | totalMs=186.51
2026-03-17 16:56:54.103 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query called at=16:56:54.103
2026-03-17 16:56:54.114 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-17 16:56:54.117 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40205 | apiMs=13.99 | totalMs=13.99
2026-03-17 16:56:54.814 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=16:56:54.814
2026-03-17 16:56:54.823 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.06
2026-03-17 16:56:54.826 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=12.68 | totalMs=12.68
2026-03-17 16:58:00.124 | step 1 | route=IT_TicketPost | empId=40205 | query called at=16:58:00.124
2026-03-17 16:58:00.135 | step 2 | route=IT_TicketPost | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-03-17 16:58:00.136 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=11.93 | totalMs=11.93
2026-03-17 16:58:00.136 | step 1 | route=IT_TicketPost | empId=40205 | query called at=16:58:00.136
2026-03-17 16:58:00.139 | step 2 | route=IT_TicketPost | empId=40205 | query=IT_Ticket_Save_SPOC | queryMs=2.57
2026-03-17 16:58:00.141 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=4.59 | totalMs=4.59
2026-03-17 16:58:00.141 | step 1 | route=IT_TicketPost | empId=40205 | query called at=16:58:00.141
2026-03-17 16:58:00.143 | step 2 | route=IT_TicketPost | empId=40205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-17 16:58:00.143 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=2.29 | totalMs=2.29
2026-03-17 16:58:00.143 | step 1 | route=IT_TicketPost | empId=40205 | query called at=16:58:00.143
2026-03-17 16:58:00.145 | step 2 | route=IT_TicketPost | empId=40205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-17 16:58:00.145 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=1.59 | totalMs=1.59
2026-03-17 16:58:01.545 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:58:01.545
2026-03-17 16:58:01.560 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=14.57
2026-03-17 16:58:01.561 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=15.61 | totalMs=15.61
2026-03-17 16:58:01.561 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:58:01.561
2026-03-17 16:58:01.983 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=421.22
2026-03-17 16:58:01.990 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=428.80 | totalMs=428.80
2026-03-17 16:58:01.990 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:58:01.990
2026-03-17 16:58:01.992 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-17 16:58:01.992 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.17 | totalMs=2.17
2026-03-17 16:58:01.993 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:58:01.993
2026-03-17 16:58:01.994 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-17 16:58:01.995 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.56 | totalMs=1.56
2026-03-17 16:58:02.267 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:58:02.267
2026-03-17 16:58:02.277 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-17 16:58:02.278 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-17 16:58:02.280 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-17 16:58:02.282 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-03-17 16:58:02.283 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-17 16:58:02.303 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=19.32
2026-03-17 16:58:02.303 | step 3 | route=IT_Ticket | empId=60438 | apiMs=36.42 | totalMs=36.42
2026-03-17 16:58:02.304 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:58:02.304
2026-03-17 16:58:02.306 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=2.2
2026-03-17 16:58:02.309 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.94
2026-03-17 16:58:02.312 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=3.55
2026-03-17 16:58:02.313 | step 3 | route=IT_Ticket | empId=60438 | apiMs=9.09 | totalMs=9.09
2026-03-17 16:58:03.081 | step 1 | route=IT_Ticket | empId=40205 | query called at=16:58:03.081
2026-03-17 16:58:03.112 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=30.44
2026-03-17 16:58:03.137 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=22.16
2026-03-17 16:58:03.149 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=8.77
2026-03-17 16:58:03.187 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=37.45
2026-03-17 16:58:03.214 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=26.36
2026-03-17 16:58:03.305 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=90.75
2026-03-17 16:58:03.305 | step 3 | route=IT_Ticket | empId=40205 | apiMs=224.27 | totalMs=224.27
2026-03-17 16:58:03.306 | step 1 | route=IT_Ticket | empId=40205 | query called at=16:58:03.306
2026-03-17 16:58:03.328 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=21.65
2026-03-17 16:58:03.337 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=8.59
2026-03-17 16:58:03.350 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=13.2
2026-03-17 16:58:03.351 | step 3 | route=IT_Ticket | empId=40205 | apiMs=44.83 | totalMs=44.83
2026-03-17 16:59:04.438 | step 1 | route=IT_Ticket | empId=406 | query called at=16:59:04.438
2026-03-17 16:59:04.447 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.17
2026-03-17 16:59:04.449 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-17 16:59:04.450 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-17 16:59:04.451 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-17 16:59:04.452 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-17 16:59:04.469 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=17.03
2026-03-17 16:59:04.470 | step 3 | route=IT_Ticket | empId=406 | apiMs=32.10 | totalMs=32.10
2026-03-17 16:59:04.470 | step 1 | route=IT_Ticket | empId=406 | query called at=16:59:04.470
2026-03-17 16:59:04.471 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-17 16:59:04.473 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-17 16:59:04.474 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-17 16:59:04.474 | step 3 | route=IT_Ticket | empId=406 | apiMs=3.86 | totalMs=3.86
2026-03-17 16:59:22.009 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=16:59:22.009
2026-03-17 16:59:22.146 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=136.84
2026-03-17 16:59:22.147 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=137.77 | totalMs=137.77
2026-03-17 16:59:23.785 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=16:59:23.785
2026-03-17 16:59:23.798 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-03-17 16:59:23.801 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=15.74 | totalMs=15.74
2026-03-17 17:00:30.517 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:00:30.517
2026-03-17 17:00:30.527 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-17 17:00:30.533 | step 3 | route=IT_TicketPost | empId=406 | apiMs=16.52 | totalMs=16.52
2026-03-17 17:00:30.537 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:00:30.537
2026-03-17 17:00:30.570 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=29.89
2026-03-17 17:00:30.605 | step 3 | route=IT_TicketPost | empId=406 | apiMs=68.10 | totalMs=68.10
2026-03-17 17:00:30.606 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:00:30.606
2026-03-17 17:00:30.608 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.94
2026-03-17 17:00:30.608 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.67 | totalMs=2.67
2026-03-17 17:00:32.345 | step 1 | route=IT_Ticket | empId=406 | query called at=17:00:32.345
2026-03-17 17:00:32.356 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-17 17:00:32.361 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-17 17:00:32.365 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-17 17:00:32.366 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-17 17:00:32.368 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-17 17:00:32.402 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=34.04
2026-03-17 17:00:32.402 | step 3 | route=IT_Ticket | empId=406 | apiMs=57.16 | totalMs=57.16
2026-03-17 17:00:32.403 | step 1 | route=IT_Ticket | empId=406 | query called at=17:00:32.403
2026-03-17 17:00:32.405 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-17 17:00:32.406 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-17 17:00:32.407 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-17 17:00:32.407 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.65 | totalMs=4.65
2026-03-17 17:02:34.582 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:02:34.582
2026-03-17 17:02:34.593 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-17 17:02:34.598 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-17 17:02:34.602 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-17 17:02:34.606 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-17 17:02:34.608 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-17 17:02:34.669 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=60.59
2026-03-17 17:02:34.669 | step 3 | route=IT_Ticket | empId=62399 | apiMs=87.57 | totalMs=87.57
2026-03-17 17:02:34.670 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:02:34.670
2026-03-17 17:02:34.671 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-17 17:02:34.673 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-17 17:02:34.674 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-17 17:02:34.674 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.59 | totalMs=4.59
2026-03-17 17:02:42.906 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=17:02:42.906
2026-03-17 17:02:43.211 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=304.49
2026-03-17 17:02:43.211 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=305.43 | totalMs=305.43
2026-03-17 17:02:47.058 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=17:02:47.058
2026-03-17 17:02:47.071 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-03-17 17:02:47.075 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=16.62 | totalMs=16.62
2026-03-17 17:02:57.661 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=17:02:57.661
2026-03-17 17:02:57.672 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-03-17 17:02:57.676 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=15.07 | totalMs=15.07
2026-03-17 17:03:33.563 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:03:33.563
2026-03-17 17:03:33.573 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-03-17 17:03:33.574 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=10.46 | totalMs=10.46
2026-03-17 17:03:33.574 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:03:33.574
2026-03-17 17:03:33.594 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=20.15
2026-03-17 17:03:33.597 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=23.28 | totalMs=23.28
2026-03-17 17:03:33.598 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:03:33.598
2026-03-17 17:03:33.599 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-17 17:03:33.599 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=1.86 | totalMs=1.86
2026-03-17 17:03:33.824 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:03:33.824
2026-03-17 17:03:33.834 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-17 17:03:33.836 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-17 17:03:33.837 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-17 17:03:33.839 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-17 17:03:33.840 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-17 17:03:33.872 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=31.23
2026-03-17 17:03:33.872 | step 3 | route=IT_Ticket | empId=62399 | apiMs=48.12 | totalMs=48.12
2026-03-17 17:03:33.873 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:03:33.873
2026-03-17 17:03:33.874 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-17 17:03:33.875 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-17 17:03:33.876 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-17 17:03:33.877 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.28 | totalMs=4.28
2026-03-17 17:03:53.852 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:03:53.852
2026-03-17 17:03:53.901 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=48.59
2026-03-17 17:03:53.902 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=49.51 | totalMs=49.51
2026-03-17 17:03:54.346 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:54.346
2026-03-17 17:03:58.822 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:03:58.822
2026-03-17 17:03:58.856 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=33
2026-03-17 17:03:58.868 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=45.62 | totalMs=45.62
2026-03-17 17:03:58.871 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:03:58.871
2026-03-17 17:03:58.876 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-17 17:03:58.877 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-17 17:03:58.878 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-17 17:03:58.878 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=6.96 | totalMs=6.96
2026-03-17 17:03:59.105 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:03:59.105
2026-03-17 17:03:59.126 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=20.16
2026-03-17 17:03:59.126 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=21.02 | totalMs=21.02
2026-03-17 17:03:59.501 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:59.501
2026-03-17 17:04:01.671 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:04:01.671
2026-03-17 17:04:38.081 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:04:38.081
2026-03-17 17:04:38.091 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-17 17:04:38.093 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-17 17:04:38.095 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-17 17:04:38.096 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-17 17:04:38.098 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-17 17:04:38.133 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=34.89
2026-03-17 17:04:38.134 | step 3 | route=IT_Ticket | empId=24329 | apiMs=52.99 | totalMs=52.99
2026-03-17 17:04:38.134 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:04:38.134
2026-03-17 17:04:38.136 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-17 17:04:38.137 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-17 17:04:38.138 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-17 17:04:38.138 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.05 | totalMs=4.05
2026-03-17 17:05:29.043 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=17:05:29.043
2026-03-17 17:05:29.226 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=182.6
2026-03-17 17:05:29.230 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=187.12 | totalMs=187.12
2026-03-17 17:05:33.597 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=17:05:33.597
2026-03-17 17:05:33.609 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-03-17 17:05:33.610 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=12.88 | totalMs=12.88
2026-03-17 17:08:07.099 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:08:07.099
2026-03-17 17:08:07.111 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-03-17 17:08:07.112 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=12.37 | totalMs=12.37
2026-03-17 17:08:07.112 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:08:07.112
2026-03-17 17:08:07.123 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=10.58
2026-03-17 17:08:07.125 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=12.93 | totalMs=12.93
2026-03-17 17:08:07.125 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:08:07.125
2026-03-17 17:08:07.127 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-17 17:08:07.127 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=2.25 | totalMs=2.25
2026-03-17 17:08:07.128 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:08:07.128
2026-03-17 17:08:07.129 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-17 17:08:07.129 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=1.65 | totalMs=1.65
2026-03-17 17:08:09.799 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:08:09.799
2026-03-17 17:08:09.809 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-17 17:08:09.815 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-17 17:08:09.820 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-17 17:08:09.825 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-17 17:08:09.827 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-17 17:08:09.861 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=34.55
2026-03-17 17:08:09.862 | step 3 | route=IT_Ticket | empId=24329 | apiMs=63.54 | totalMs=63.54
2026-03-17 17:08:09.862 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:08:09.862
2026-03-17 17:08:09.864 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-17 17:08:09.867 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=2.22
2026-03-17 17:08:09.868 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-17 17:08:09.868 | step 3 | route=IT_Ticket | empId=24329 | apiMs=5.86 | totalMs=5.86
2026-03-17 17:31:51.364 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32722 | query called at=17:31:51.364
2026-03-17 17:31:51.443 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=79.17
2026-03-17 17:31:51.447 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32722 | apiMs=83.51 | totalMs=83.51
2026-03-17 17:32:00.496 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query called at=17:32:00.496
2026-03-17 17:32:00.506 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-17 17:32:00.510 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32722 | apiMs=13.88 | totalMs=13.88
2026-03-17 17:32:13.128 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query called at=17:32:13.128
2026-03-17 17:32:13.138 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-17 17:32:13.141 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32722 | apiMs=13.73 | totalMs=13.73
2026-03-17 17:32:15.281 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query called at=17:32:15.281
2026-03-17 17:32:15.293 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-03-17 17:32:15.296 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32722 | apiMs=15.24 | totalMs=15.24
2026-03-17 17:32:48.474 | step 1 | route=IT_TicketPost | empId=32722 | query called at=17:32:48.474
2026-03-17 17:32:48.486 | step 2 | route=IT_TicketPost | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=11.24
2026-03-17 17:32:48.489 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=14.63 | totalMs=14.63
2026-03-17 17:32:48.491 | step 1 | route=IT_TicketPost | empId=32722 | query called at=17:32:48.491
2026-03-17 17:32:48.532 | step 2 | route=IT_TicketPost | empId=32722 | query=IT_Ticket_Save_SPOC | queryMs=37.87
2026-03-17 17:32:48.536 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=44.92 | totalMs=44.92
2026-03-17 17:32:48.537 | step 1 | route=IT_TicketPost | empId=32722 | query called at=17:32:48.537
2026-03-17 17:32:48.566 | step 2 | route=IT_TicketPost | empId=32722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.29
2026-03-17 17:32:48.567 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=30.14 | totalMs=30.14
2026-03-17 17:32:48.567 | step 1 | route=IT_TicketPost | empId=32722 | query called at=17:32:48.567
2026-03-17 17:32:48.569 | step 2 | route=IT_TicketPost | empId=32722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-17 17:32:48.569 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=1.90 | totalMs=1.90
2026-03-17 17:34:12.765 | step 5 | route=IT_TicketPost | empId=32722 | action=Ticket Entry Save(CR || REPORT UPDATION || BI) - ERROR | error => Connection could not be established with host "smtp.office365.com:587": stream_socket_client(): Unable to connect to smtp.office365.com:587 (A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond)
2026-03-17 17:34:13.000 | step 1 | route=IT_Ticket | empId=32722 | query called at=17:34:13.000
2026-03-17 17:34:13.015 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-17 17:34:13.020 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-17 17:34:13.021 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-17 17:34:13.023 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-17 17:34:13.046 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=22.51
2026-03-17 17:34:13.082 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=35.91
2026-03-17 17:34:13.082 | step 3 | route=IT_Ticket | empId=32722 | apiMs=82.17 | totalMs=82.17
2026-03-17 17:34:13.083 | step 1 | route=IT_Ticket | empId=32722 | query called at=17:34:13.083
2026-03-17 17:34:13.101 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=17.33
2026-03-17 17:34:13.102 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-17 17:34:13.103 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 17:34:13.103 | step 3 | route=IT_Ticket | empId=32722 | apiMs=20.70 | totalMs=20.70
2026-03-17 17:38:42.645 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=17:38:42.645
2026-03-17 17:38:42.684 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=38.64
2026-03-17 17:38:42.684 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=39.60 | totalMs=39.60
2026-03-17 17:38:44.877 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:38:44.877
2026-03-17 17:48:44.280 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:48:44.280
2026-03-17 17:48:44.335 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=54.67
2026-03-17 17:48:44.343 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-03-17 17:48:44.352 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-03-17 17:48:44.360 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-03-17 17:48:44.402 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=41.38
2026-03-17 17:48:44.470 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=67.62
2026-03-17 17:48:44.471 | step 3 | route=IT_Ticket | empId=46985 | apiMs=190.57 | totalMs=190.57
2026-03-17 17:48:44.471 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:48:44.471
2026-03-17 17:48:44.506 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=34.29
2026-03-17 17:48:44.514 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-03-17 17:48:44.523 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-03-17 17:48:44.523 | step 3 | route=IT_Ticket | empId=46985 | apiMs=51.99 | totalMs=51.99
2026-03-17 17:48:52.915 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=17:48:52.915
2026-03-17 17:48:52.967 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=51.45
2026-03-17 17:48:52.971 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=55.46 | totalMs=55.46
2026-03-17 17:48:54.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=17:48:54.577
2026-03-17 17:48:54.589 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.24
2026-03-17 17:48:54.592 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=15.27 | totalMs=15.27
2026-03-17 17:49:22.006 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:49:22.006
2026-03-17 17:49:22.016 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-03-17 17:49:22.016 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=10.18 | totalMs=10.18
2026-03-17 17:49:22.017 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:49:22.017
2026-03-17 17:49:22.028 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=10.49
2026-03-17 17:49:22.029 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=12.46 | totalMs=12.46
2026-03-17 17:49:22.030 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:49:22.030
2026-03-17 17:49:22.032 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-17 17:49:22.032 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.34 | totalMs=2.34
2026-03-17 17:49:22.254 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:49:22.254
2026-03-17 17:49:22.264 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-17 17:49:22.266 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-17 17:49:22.267 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-17 17:49:22.269 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-17 17:49:22.270 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-17 17:49:22.309 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=38.02
2026-03-17 17:49:22.309 | step 3 | route=IT_Ticket | empId=46985 | apiMs=54.71 | totalMs=54.71
2026-03-17 17:49:22.310 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:49:22.310
2026-03-17 17:49:22.311 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-17 17:49:22.312 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-17 17:49:22.314 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-17 17:49:22.314 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.45 | totalMs=4.45
2026-03-17 17:49:56.959 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=17:49:56.959
2026-03-17 17:49:57.016 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=56.46
2026-03-17 17:49:57.020 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=60.24 | totalMs=60.24
2026-03-17 17:49:57.402 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:49:57.402
2026-03-17 17:50:01.324 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:50:01.324
2026-03-17 17:50:01.390 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=65.37
2026-03-17 17:50:01.408 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=83.51 | totalMs=83.51
2026-03-17 17:50:01.411 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:50:01.411
2026-03-17 17:50:01.416 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-17 17:50:01.417 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-17 17:50:01.418 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-17 17:50:01.418 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=7.47 | totalMs=7.47
2026-03-17 17:50:01.642 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=17:50:01.642
2026-03-17 17:50:01.665 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=22.64
2026-03-17 17:50:01.665 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=23.36 | totalMs=23.36
2026-03-17 17:50:01.975 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:50:01.975
2026-03-17 18:21:37.561 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=18:21:37.561
2026-03-17 18:21:37.608 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=46.18
2026-03-17 18:21:37.608 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=47.23 | totalMs=47.23
2026-03-17 18:21:38.716 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:21:38.716
2026-03-17 18:22:09.346 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=18:22:09.346
2026-03-17 18:22:09.414 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=67.24
2026-03-17 18:22:09.445 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=28.52
2026-03-17 18:22:09.449 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=1.86
2026-03-17 18:22:09.451 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=104.26 | totalMs=104.26
2026-03-17 18:22:09.453 | step 5 | route=SPOC_Entry_Save | empId=315 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (39883, 7, PARTY CHANGE, 1, 10, 34950, 2026-03-17).
2026-03-17 18:22:09.684 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=18:22:09.684
2026-03-17 18:22:09.705 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=20.48
2026-03-17 18:22:09.706 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=21.25 | totalMs=21.25
2026-03-17 18:22:10.241 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:22:10.241
2026-03-17 21:29:05.286 | step 1 | route=IT_Ticket | empId=66261 | query called at=21:29:05.286
2026-03-17 21:29:05.326 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=38.74
2026-03-17 21:29:05.328 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-17 21:29:05.329 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-17 21:29:05.331 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-17 21:29:05.354 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=22.55
2026-03-17 21:29:05.388 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=33.67
2026-03-17 21:29:05.388 | step 3 | route=IT_Ticket | empId=66261 | apiMs=101.63 | totalMs=101.63
2026-03-17 21:29:05.388 | step 1 | route=IT_Ticket | empId=66261 | query called at=21:29:05.388
2026-03-17 21:29:05.406 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=17.43
2026-03-17 21:29:05.408 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-17 21:29:05.409 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-17 21:29:05.409 | step 3 | route=IT_Ticket | empId=66261 | apiMs=21.00 | totalMs=21.00
2026-03-17 21:29:11.424 | step 1 | route=Ticket_Entry_SPOC_Module | empId=66261 | query called at=21:29:11.424
2026-03-17 21:29:11.603 | step 2 | route=Ticket_Entry_SPOC_Module | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=179.17
2026-03-17 21:29:11.604 | step 3 | route=Ticket_Entry_SPOC_Module | empId=66261 | apiMs=180.04 | totalMs=180.04
2026-03-17 21:29:14.931 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=66261 | query called at=21:29:14.931
2026-03-17 21:29:14.945 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=13.61
2026-03-17 21:29:14.949 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=66261 | apiMs=18.07 | totalMs=18.07
2026-03-17 21:30:55.312 | step 1 | route=IT_TicketPost | empId=66261 | query called at=21:30:55.312
2026-03-17 21:30:55.340 | step 2 | route=IT_TicketPost | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=26.91
2026-03-17 21:30:55.344 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=31.58 | totalMs=31.58
2026-03-17 21:30:55.348 | step 1 | route=IT_TicketPost | empId=66261 | query called at=21:30:55.348
2026-03-17 21:30:55.394 | step 2 | route=IT_TicketPost | empId=66261 | query=IT_Ticket_Save_SPOC | queryMs=42.97
2026-03-17 21:30:55.396 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=48.27 | totalMs=48.27
2026-03-17 21:30:55.396 | step 1 | route=IT_TicketPost | empId=66261 | query called at=21:30:55.396
2026-03-17 21:30:55.398 | step 2 | route=IT_TicketPost | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-17 21:30:55.399 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=2.37 | totalMs=2.37
2026-03-17 21:30:55.399 | step 1 | route=IT_TicketPost | empId=66261 | query called at=21:30:55.399
2026-03-17 21:30:55.400 | step 2 | route=IT_TicketPost | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-17 21:30:55.401 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=1.72 | totalMs=1.72
2026-03-17 21:30:57.653 | step 1 | route=IT_Ticket | empId=66261 | query called at=21:30:57.653
2026-03-17 21:30:57.663 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-17 21:30:57.668 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-17 21:30:57.673 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-17 21:30:57.674 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-17 21:30:57.676 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-17 21:30:57.709 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=32.76
2026-03-17 21:30:57.709 | step 3 | route=IT_Ticket | empId=66261 | apiMs=55.78 | totalMs=55.78
2026-03-17 21:30:57.709 | step 1 | route=IT_Ticket | empId=66261 | query called at=21:30:57.709
2026-03-17 21:30:57.711 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-17 21:30:57.713 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.76
2026-03-17 21:30:57.714 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-17 21:30:57.715 | step 3 | route=IT_Ticket | empId=66261 | apiMs=5.32 | totalMs=5.32
2026-03-17 22:56:39.793 | step 1 | route=IT_Ticket | empId=68488 | query called at=22:56:39.793
2026-03-17 22:56:39.828 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=33.7
2026-03-17 22:56:39.833 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-17 22:56:39.838 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-17 22:56:39.842 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-17 22:56:39.864 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=21.49
2026-03-17 22:56:39.902 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=37.62
2026-03-17 22:56:39.902 | step 3 | route=IT_Ticket | empId=68488 | apiMs=108.91 | totalMs=108.91
2026-03-17 22:56:39.903 | step 1 | route=IT_Ticket | empId=68488 | query called at=22:56:39.903
2026-03-17 22:56:39.920 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=16.96
2026-03-17 22:56:39.921 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-17 22:56:39.923 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-17 22:56:39.923 | step 3 | route=IT_Ticket | empId=68488 | apiMs=20.15 | totalMs=20.15
2026-03-17 22:57:22.193 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=22:57:22.193
2026-03-17 22:57:22.233 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=39.5
2026-03-17 22:57:22.233 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=40.46 | totalMs=40.46
2026-03-17 22:57:23.052 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 22:57:23.052
2026-03-17 22:57:26.292 | step 1 | route=DesignTicketReport | empId=68488 | query called at=22:57:26.292
2026-03-17 22:57:26.443 | step 2 | route=DesignTicketReport | empId=68488 | query=DesignTicket_Report_proc | queryMs=150.48
2026-03-17 22:57:26.446 | step 3 | route=DesignTicketReport | empId=68488 | apiMs=154.01 | totalMs=154.01
2026-03-17 22:57:27.380 | step 4 | route=pageRenderd | empId=68488 | Page=DESIGNER TICKET REPORT | page fully loaded at : 22:57:27.380
2026-03-17 22:57:28.991 | step 1 | route=DesignerTicket | empId=68488 | query called at=22:57:28.991
2026-03-17 22:57:29.001 | step 2 | route=DesignerTicket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=9.87
2026-03-17 22:57:29.002 | step 3 | route=DesignerTicket | empId=68488 | apiMs=10.68 | totalMs=10.68
2026-03-17 22:57:29.002 | step 1 | route=DesignerTicket | empId=68488 | query called at=22:57:29.002
2026-03-17 22:57:29.004 | step 2 | route=DesignerTicket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-17 22:57:29.004 | step 3 | route=DesignerTicket | empId=68488 | apiMs=1.80 | totalMs=1.80
2026-03-17 22:57:29.004 | step 1 | route=DesignerTicket | empId=68488 | query called at=22:57:29.004
2026-03-17 22:57:29.081 | step 2 | route=DesignerTicket | empId=68488 | query=Desginer_Typeof_Works_Master_Proc | queryMs=76.66
2026-03-17 22:57:29.082 | step 3 | route=DesignerTicket | empId=68488 | apiMs=77.30 | totalMs=77.30
2026-03-17 22:57:49.286 | step 1 | route=IT_Ticket_Report | empId=68488 | query called at=22:57:49.286
2026-03-17 22:57:49.706 | step 2 | route=IT_Ticket_Report | empId=68488 | query=kpi_it_ticket_report_page_proc | queryMs=419.17
2026-03-17 22:57:49.707 | step 3 | route=IT_Ticket_Report | empId=68488 | apiMs=420.09 | totalMs=420.09
2026-03-17 22:57:50.608 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY REPORT | page fully loaded at : 22:57:50.608
2026-03-18 09:04:55.598 | step 5 | route=dashboard | empId=GKA0271 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-18 09:14:23.366 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=09:14:23.366
2026-03-18 09:14:23.435 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=68.26
2026-03-18 09:14:23.439 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=73.75 | totalMs=73.75
2026-03-18 09:14:26.347 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:14:26.347
2026-03-18 09:16:05.672 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:16:05.672
2026-03-18 09:16:05.734 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=61.89
2026-03-18 09:16:05.735 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=62.80 | totalMs=62.80
2026-03-18 09:16:06.095 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:16:06.095
2026-03-18 09:16:11.057 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:16:11.057
2026-03-18 09:16:11.205 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=147.6
2026-03-18 09:16:11.212 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=154.65 | totalMs=154.65
2026-03-18 09:16:11.215 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:16:11.215
2026-03-18 09:16:11.220 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-18 09:16:11.222 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-18 09:16:11.223 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-18 09:16:11.224 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=8.28 | totalMs=8.28
2026-03-18 09:16:16.769 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:16:16.769
2026-03-18 09:16:16.784 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=14.4
2026-03-18 09:16:16.787 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=18.31 | totalMs=18.31
2026-03-18 09:16:17.097 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:16:17.097
2026-03-18 09:18:02.945 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:18:02.945
2026-03-18 09:18:02.978 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=32.61
2026-03-18 09:18:02.983 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-18 09:18:02.986 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-18 09:18:02.990 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-18 09:18:03.050 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=59.98
2026-03-18 09:18:03.088 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=37.75
2026-03-18 09:18:03.089 | step 3 | route=IT_Ticket | empId=41061 | apiMs=143.30 | totalMs=143.30
2026-03-18 09:18:03.089 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:18:03.089
2026-03-18 09:18:03.107 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=17.13
2026-03-18 09:18:03.124 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=16.81
2026-03-18 09:18:03.135 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=10.91
2026-03-18 09:18:03.135 | step 3 | route=IT_Ticket | empId=41061 | apiMs=46.32 | totalMs=46.32
2026-03-18 09:18:40.436 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=09:18:40.436
2026-03-18 09:18:40.600 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=163.85
2026-03-18 09:18:40.604 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=168.34 | totalMs=168.34
2026-03-18 09:18:42.381 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=09:18:42.381
2026-03-18 09:18:42.423 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=42.14
2026-03-18 09:18:42.427 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=46.18 | totalMs=46.18
2026-03-18 09:20:07.888 | step 1 | route=IT_TicketPost | empId=41061 | query called at=09:20:07.888
2026-03-18 09:20:07.898 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-18 09:20:07.899 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=11.16 | totalMs=11.16
2026-03-18 09:20:07.899 | step 1 | route=IT_TicketPost | empId=41061 | query called at=09:20:07.899
2026-03-18 09:20:09.817 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=1917.16
2026-03-18 09:20:10.128 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2,229.05 | totalMs=2,229.05
2026-03-18 09:20:10.129 | step 1 | route=IT_TicketPost | empId=41061 | query called at=09:20:10.129
2026-03-18 09:20:10.131 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-18 09:20:10.131 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2.31 | totalMs=2.31
2026-03-18 09:20:12.952 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:20:12.952
2026-03-18 09:20:12.962 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-18 09:20:12.966 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-18 09:20:12.970 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-18 09:20:12.971 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-18 09:20:12.973 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-03-18 09:20:13.014 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=40.62
2026-03-18 09:20:13.015 | step 3 | route=IT_Ticket | empId=41061 | apiMs=62.83 | totalMs=62.83
2026-03-18 09:20:13.015 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:20:13.015
2026-03-18 09:20:13.017 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-18 09:20:13.018 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-18 09:20:13.019 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 09:20:13.020 | step 3 | route=IT_Ticket | empId=41061 | apiMs=4.66 | totalMs=4.66
2026-03-18 09:29:26.575 | step 1 | route=IT_Ticket_Report | empId=406 | query called at=09:29:26.575
2026-03-18 09:29:27.684 | step 2 | route=IT_Ticket_Report | empId=406 | query=kpi_it_ticket_report_page_proc | queryMs=1107.96
2026-03-18 09:29:27.684 | step 3 | route=IT_Ticket_Report | empId=406 | apiMs=1,108.92 | totalMs=1,108.92
2026-03-18 09:29:28.849 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:29:28.849
2026-03-18 09:30:36.876 | step 1 | route=IT_Ticket | empId=38669 | query called at=09:30:36.876
2026-03-18 09:30:36.928 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=51.2
2026-03-18 09:30:36.933 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-18 09:30:36.950 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=13.52
2026-03-18 09:30:36.960 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=6.46
2026-03-18 09:30:36.990 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=30.11
2026-03-18 09:30:37.046 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=55.01
2026-03-18 09:30:37.046 | step 3 | route=IT_Ticket | empId=38669 | apiMs=170.00 | totalMs=170.00
2026-03-18 09:30:37.047 | step 1 | route=IT_Ticket | empId=38669 | query called at=09:30:37.047
2026-03-18 09:30:37.078 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=31.17
2026-03-18 09:30:37.082 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=3.26
2026-03-18 09:30:37.083 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-18 09:30:37.083 | step 3 | route=IT_Ticket | empId=38669 | apiMs=36.64 | totalMs=36.64
2026-03-18 09:30:49.040 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38669 | query called at=09:30:49.040
2026-03-18 09:30:49.274 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=233.29
2026-03-18 09:30:49.275 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38669 | apiMs=234.30 | totalMs=234.30
2026-03-18 09:30:53.924 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38669 | query called at=09:30:53.924
2026-03-18 09:30:53.955 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=31.11
2026-03-18 09:30:53.962 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38669 | apiMs=38.59 | totalMs=38.59
2026-03-18 09:31:46.177 | step 1 | route=IT_TicketPost | empId=38669 | query called at=09:31:46.177
2026-03-18 09:31:46.188 | step 2 | route=IT_TicketPost | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-18 09:31:46.188 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=10.90 | totalMs=10.90
2026-03-18 09:31:46.189 | step 1 | route=IT_TicketPost | empId=38669 | query called at=09:31:46.189
2026-03-18 09:31:46.217 | step 2 | route=IT_TicketPost | empId=38669 | query=IT_Ticket_Save_SPOC | queryMs=27.51
2026-03-18 09:31:46.218 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=29.65 | totalMs=29.65
2026-03-18 09:31:46.219 | step 1 | route=IT_TicketPost | empId=38669 | query called at=09:31:46.219
2026-03-18 09:31:46.220 | step 2 | route=IT_TicketPost | empId=38669 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-18 09:31:46.221 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=2.14 | totalMs=2.14
2026-03-18 09:31:46.221 | step 1 | route=IT_TicketPost | empId=38669 | query called at=09:31:46.221
2026-03-18 09:31:46.223 | step 2 | route=IT_TicketPost | empId=38669 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-18 09:31:46.223 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=1.57 | totalMs=1.57
2026-03-18 09:31:46.449 | step 1 | route=IT_Ticket | empId=38669 | query called at=09:31:46.449
2026-03-18 09:31:46.460 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-18 09:31:46.462 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-18 09:31:46.463 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-18 09:31:46.465 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-18 09:31:46.466 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-18 09:31:46.507 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=40.18
2026-03-18 09:31:46.507 | step 3 | route=IT_Ticket | empId=38669 | apiMs=57.75 | totalMs=57.75
2026-03-18 09:31:46.508 | step 1 | route=IT_Ticket | empId=38669 | query called at=09:31:46.508
2026-03-18 09:31:46.509 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-18 09:31:46.511 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-18 09:31:46.512 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-18 09:31:46.512 | step 3 | route=IT_Ticket | empId=38669 | apiMs=4.32 | totalMs=4.32
2026-03-18 09:35:42.692 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:35:42.692
2026-03-18 09:35:42.702 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-18 09:35:42.704 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-18 09:35:42.706 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-18 09:35:42.707 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-18 09:35:42.709 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-18 09:35:42.751 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=42.15
2026-03-18 09:35:42.752 | step 3 | route=IT_Ticket | empId=62399 | apiMs=59.94 | totalMs=59.94
2026-03-18 09:35:42.752 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:35:42.752
2026-03-18 09:35:42.754 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-18 09:35:42.755 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-18 09:35:42.756 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 09:35:42.756 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.63 | totalMs=4.63
2026-03-18 09:35:53.049 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=09:35:53.049
2026-03-18 09:35:53.352 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=302.12
2026-03-18 09:35:53.356 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=306.82 | totalMs=306.82
2026-03-18 09:35:57.724 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=09:35:57.724
2026-03-18 09:35:57.740 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=15.05
2026-03-18 09:35:57.740 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=15.97 | totalMs=15.97
2026-03-18 09:36:47.745 | step 1 | route=IT_TicketPost | empId=62399 | query called at=09:36:47.745
2026-03-18 09:36:47.761 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=15.86
2026-03-18 09:36:47.765 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=20.32 | totalMs=20.32
2026-03-18 09:36:47.769 | step 1 | route=IT_TicketPost | empId=62399 | query called at=09:36:47.769
2026-03-18 09:36:47.949 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=176.87
2026-03-18 09:36:47.962 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=192.91 | totalMs=192.91
2026-03-18 09:36:47.962 | step 1 | route=IT_TicketPost | empId=62399 | query called at=09:36:47.962
2026-03-18 09:36:47.971 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.25
2026-03-18 09:36:47.971 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=9.12 | totalMs=9.12
2026-03-18 09:36:48.195 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:36:48.195
2026-03-18 09:36:48.210 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=15.11
2026-03-18 09:36:48.262 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=51.3
2026-03-18 09:36:48.271 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.78
2026-03-18 09:36:48.280 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-03-18 09:36:48.288 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=8.23
2026-03-18 09:36:48.341 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=51.97
2026-03-18 09:36:48.341 | step 3 | route=IT_Ticket | empId=62399 | apiMs=146.12 | totalMs=146.12
2026-03-18 09:36:48.341 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:36:48.341
2026-03-18 09:36:48.349 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=7.38
2026-03-18 09:36:48.358 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-03-18 09:36:48.366 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-03-18 09:36:48.366 | step 3 | route=IT_Ticket | empId=62399 | apiMs=24.93 | totalMs=24.93
2026-03-18 09:37:15.776 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:37:15.776
2026-03-18 09:37:15.827 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=50.51
2026-03-18 09:37:15.827 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=51.32 | totalMs=51.32
2026-03-18 09:37:16.241 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:37:16.241
2026-03-18 09:37:21.515 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:37:21.515
2026-03-18 09:37:23.319 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=1804.1
2026-03-18 09:37:23.330 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=1,815.72 | totalMs=1,815.72
2026-03-18 09:37:23.334 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:37:23.334
2026-03-18 09:37:23.339 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-18 09:37:23.343 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-18 09:37:23.344 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-18 09:37:23.345 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=10.88 | totalMs=10.88
2026-03-18 09:37:23.570 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:37:23.570
2026-03-18 09:37:23.592 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=21.66
2026-03-18 09:37:23.593 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=22.46 | totalMs=22.46
2026-03-18 09:37:23.978 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:37:23.978
2026-03-18 09:37:25.500 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:37:25.500
2026-03-18 09:41:47.477 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:41:47.477
2026-03-18 09:41:47.512 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=34.87
2026-03-18 09:41:47.518 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-18 09:41:47.522 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-18 09:41:47.526 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-18 09:41:47.549 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=22.65
2026-03-18 09:41:47.587 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=37.37
2026-03-18 09:41:47.587 | step 3 | route=IT_Ticket | empId=67918 | apiMs=110.71 | totalMs=110.71
2026-03-18 09:41:47.588 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:41:47.588
2026-03-18 09:41:47.602 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=13.79
2026-03-18 09:41:47.603 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-18 09:41:47.604 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-18 09:41:47.605 | step 3 | route=IT_Ticket | empId=67918 | apiMs=16.86 | totalMs=16.86
2026-03-18 09:42:00.817 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67918 | query called at=09:42:00.817
2026-03-18 09:42:00.828 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-18 09:42:00.829 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67918 | apiMs=11.58 | totalMs=11.58
2026-03-18 09:46:22.997 | step 1 | route=IT_Ticket_Report | empId=68488 | query called at=09:46:22.997
2026-03-18 09:46:23.419 | step 2 | route=IT_Ticket_Report | empId=68488 | query=kpi_it_ticket_report_page_proc | queryMs=421.98
2026-03-18 09:46:23.420 | step 3 | route=IT_Ticket_Report | empId=68488 | apiMs=422.94 | totalMs=422.94
2026-03-18 09:46:23.797 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:46:23.797
2026-03-18 09:49:14.890 | step 1 | route=HW_Ticket_Report | empId=68488 | query called at=09:49:14.890
2026-03-18 09:49:14.920 | step 2 | route=HW_Ticket_Report | empId=68488 | query=hw_ticket_report_kpi_proc | queryMs=29.16
2026-03-18 09:49:14.923 | step 3 | route=HW_Ticket_Report | empId=68488 | apiMs=33.38 | totalMs=33.38
2026-03-18 09:49:15.259 | step 4 | route=pageRenderd | empId=68488 | Page=HW TICKET REPORT | page fully loaded at : 09:49:15.259
2026-03-18 09:49:23.192 | step 1 | route=IT_Ticket | empId=39652 | query called at=09:49:23.192
2026-03-18 09:49:23.226 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=33.19
2026-03-18 09:49:23.227 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-18 09:49:23.229 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-18 09:49:23.230 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-18 09:49:23.252 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=21.58
2026-03-18 09:49:23.288 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=36.17
2026-03-18 09:49:23.289 | step 3 | route=IT_Ticket | empId=39652 | apiMs=96.82 | totalMs=96.82
2026-03-18 09:49:23.289 | step 1 | route=IT_Ticket | empId=39652 | query called at=09:49:23.289
2026-03-18 09:49:23.307 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=17.62
2026-03-18 09:49:23.308 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 09:49:23.310 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-18 09:49:23.310 | step 3 | route=IT_Ticket | empId=39652 | apiMs=20.89 | totalMs=20.89
2026-03-18 09:49:30.680 | step 1 | route=DesignerTicket | empId=68488 | query called at=09:49:30.680
2026-03-18 09:49:30.692 | step 2 | route=DesignerTicket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=11.44
2026-03-18 09:49:30.693 | step 3 | route=DesignerTicket | empId=68488 | apiMs=12.33 | totalMs=12.33
2026-03-18 09:49:30.693 | step 1 | route=DesignerTicket | empId=68488 | query called at=09:49:30.693
2026-03-18 09:49:30.694 | step 2 | route=DesignerTicket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-18 09:49:30.695 | step 3 | route=DesignerTicket | empId=68488 | apiMs=1.84 | totalMs=1.84
2026-03-18 09:49:30.695 | step 1 | route=DesignerTicket | empId=68488 | query called at=09:49:30.695
2026-03-18 09:49:30.704 | step 2 | route=DesignerTicket | empId=68488 | query=Desginer_Typeof_Works_Master_Proc | queryMs=8.38
2026-03-18 09:49:30.704 | step 3 | route=DesignerTicket | empId=68488 | apiMs=9.24 | totalMs=9.24
2026-03-18 09:49:30.767 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=09:49:30.767
2026-03-18 09:49:30.909 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=141.47
2026-03-18 09:49:30.910 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=142.35 | totalMs=142.35
2026-03-18 09:49:32.433 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=09:49:32.433
2026-03-18 09:49:32.447 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=12.99
2026-03-18 09:49:32.450 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=17.09 | totalMs=17.09
2026-03-18 09:49:35.067 | step 1 | route=DesignerTicket | empId=68488 | query called at=09:49:35.067
2026-03-18 09:49:35.078 | step 2 | route=DesignerTicket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=9.86
2026-03-18 09:49:35.081 | step 3 | route=DesignerTicket | empId=68488 | apiMs=13.78 | totalMs=13.78
2026-03-18 09:49:35.084 | step 1 | route=DesignerTicket | empId=68488 | query called at=09:49:35.084
2026-03-18 09:49:35.089 | step 2 | route=DesignerTicket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-18 09:49:35.089 | step 3 | route=DesignerTicket | empId=68488 | apiMs=4.56 | totalMs=4.56
2026-03-18 09:49:35.089 | step 1 | route=DesignerTicket | empId=68488 | query called at=09:49:35.089
2026-03-18 09:49:35.090 | step 2 | route=DesignerTicket | empId=68488 | query=Desginer_Typeof_Works_Master_Proc | queryMs=0.83
2026-03-18 09:49:35.091 | step 3 | route=DesignerTicket | empId=68488 | apiMs=1.46 | totalMs=1.46
2026-03-18 09:49:38.859 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:49:38.859
2026-03-18 09:49:38.892 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=31.81
2026-03-18 09:49:38.896 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=36.11 | totalMs=36.11
2026-03-18 09:49:39.213 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:49:39.213
2026-03-18 09:54:58.775 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=09:54:58.775
2026-03-18 09:54:58.827 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=51.16
2026-03-18 09:54:58.827 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=52.26 | totalMs=52.26
2026-03-18 09:54:59.322 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:54:59.322
2026-03-18 09:55:03.409 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=09:55:03.409
2026-03-18 09:55:04.891 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=1481.43
2026-03-18 09:55:05.363 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=1,954.31 | totalMs=1,954.31
2026-03-18 09:55:05.367 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=09:55:05.367
2026-03-18 09:55:05.433 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=62.7
2026-03-18 09:55:05.454 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.96
2026-03-18 09:55:05.473 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.03
2026-03-18 09:55:05.474 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=106.97 | totalMs=106.97
2026-03-18 09:55:08.690 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=09:55:08.690
2026-03-18 09:55:08.714 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=23.73
2026-03-18 09:55:08.717 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=27.51 | totalMs=27.51
2026-03-18 09:55:09.105 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:55:09.105
2026-03-18 09:55:25.768 | step 1 | route=IT_TicketPost | empId=39652 | query called at=09:55:25.768
2026-03-18 09:55:25.802 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=33.92
2026-03-18 09:55:25.806 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=38.37 | totalMs=38.37
2026-03-18 09:55:25.821 | step 1 | route=IT_TicketPost | empId=39652 | query called at=09:55:25.821
2026-03-18 09:55:26.053 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=230.87
2026-03-18 09:55:26.054 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=233.11 | totalMs=233.11
2026-03-18 09:55:26.055 | step 1 | route=IT_TicketPost | empId=39652 | query called at=09:55:26.055
2026-03-18 09:55:26.057 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-18 09:55:26.057 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=2.34 | totalMs=2.34
2026-03-18 09:55:26.058 | step 1 | route=IT_TicketPost | empId=39652 | query called at=09:55:26.058
2026-03-18 09:55:26.059 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-18 09:55:26.059 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.58 | totalMs=1.58
2026-03-18 09:55:29.263 | step 1 | route=IT_Ticket | empId=39652 | query called at=09:55:29.263
2026-03-18 09:55:29.273 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-03-18 09:55:29.289 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=11.61
2026-03-18 09:55:29.293 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-18 09:55:29.302 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=5.65
2026-03-18 09:55:29.351 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=48.44
2026-03-18 09:55:29.399 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=47.45
2026-03-18 09:55:29.399 | step 3 | route=IT_Ticket | empId=39652 | apiMs=135.74 | totalMs=135.74
2026-03-18 09:55:29.400 | step 1 | route=IT_Ticket | empId=39652 | query called at=09:55:29.400
2026-03-18 09:55:29.466 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=66.11
2026-03-18 09:55:29.468 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-18 09:55:29.469 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-18 09:55:29.470 | step 3 | route=IT_Ticket | empId=39652 | apiMs=70.21 | totalMs=70.21
2026-03-18 09:58:35.977 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:58:35.977
2026-03-18 09:58:35.992 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=14.37
2026-03-18 09:58:36.005 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=7.33
2026-03-18 09:58:36.014 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=5.25
2026-03-18 09:58:36.023 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=5.38
2026-03-18 09:58:36.031 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=8.54
2026-03-18 09:58:36.116 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=84.16
2026-03-18 09:58:36.116 | step 3 | route=IT_Ticket | empId=27862 | apiMs=138.96 | totalMs=138.96
2026-03-18 09:58:36.117 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:58:36.117
2026-03-18 09:58:36.125 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=7.72
2026-03-18 09:58:36.134 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=8.45
2026-03-18 09:58:36.140 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=5.81
2026-03-18 09:58:36.140 | step 3 | route=IT_Ticket | empId=27862 | apiMs=23.52 | totalMs=23.52
2026-03-18 09:58:43.229 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=09:58:43.229
2026-03-18 09:58:43.366 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=136.56
2026-03-18 09:58:43.370 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=141.02 | totalMs=141.02
2026-03-18 09:58:50.045 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=09:58:50.045
2026-03-18 09:58:50.223 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=177.75
2026-03-18 09:58:50.227 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=181.79 | totalMs=181.79
2026-03-18 09:58:51.933 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=09:58:51.933
2026-03-18 09:58:51.944 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-03-18 09:58:51.948 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=15.03 | totalMs=15.03
2026-03-18 10:01:47.541 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:01:47.541
2026-03-18 10:01:47.576 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=33.85
2026-03-18 10:01:47.580 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=39.10 | totalMs=39.10
2026-03-18 10:01:47.584 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:01:47.584
2026-03-18 10:01:47.606 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=18.28
2026-03-18 10:01:47.610 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=26.39 | totalMs=26.39
2026-03-18 10:01:47.611 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:01:47.611
2026-03-18 10:01:47.640 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.34
2026-03-18 10:01:47.640 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=29.46 | totalMs=29.46
2026-03-18 10:01:47.641 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:01:47.641
2026-03-18 10:01:47.642 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-18 10:01:47.643 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.91 | totalMs=1.91
2026-03-18 10:01:49.802 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:01:49.802
2026-03-18 10:01:49.812 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-18 10:01:49.817 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-18 10:01:49.822 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-18 10:01:49.823 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-18 10:01:49.852 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=29.07
2026-03-18 10:01:49.983 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=130.28
2026-03-18 10:01:49.983 | step 3 | route=IT_Ticket | empId=27862 | apiMs=181.39 | totalMs=181.39
2026-03-18 10:01:49.984 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:01:49.984
2026-03-18 10:01:50.045 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=60.81
2026-03-18 10:01:50.065 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=19.69
2026-03-18 10:01:50.089 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=23.08
2026-03-18 10:01:50.089 | step 3 | route=IT_Ticket | empId=27862 | apiMs=105.22 | totalMs=105.22
2026-03-18 10:11:47.638 | step 1 | route=IT_Ticket_Report | empId=31088 | query called at=10:11:47.638
2026-03-18 10:11:47.799 | step 2 | route=IT_Ticket_Report | empId=31088 | query=kpi_it_ticket_report_page_proc | queryMs=159.97
2026-03-18 10:11:47.799 | step 3 | route=IT_Ticket_Report | empId=31088 | apiMs=160.91 | totalMs=160.91
2026-03-18 10:11:48.777 | step 4 | route=pageRenderd | empId=31088 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:11:48.777
2026-03-18 10:11:59.464 | step 1 | route=Ticket_SPOC_Approve | empId=31088 | query called at=10:11:59.464
2026-03-18 10:11:59.500 | step 2 | route=Ticket_SPOC_Approve | empId=31088 | query=IT_TIcket_SPOCApp_Report | queryMs=34.79
2026-03-18 10:11:59.504 | step 3 | route=Ticket_SPOC_Approve | empId=31088 | apiMs=39.34 | totalMs=39.34
2026-03-18 10:12:00.288 | step 4 | route=pageRenderd | empId=31088 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:00.288
2026-03-18 10:12:01.899 | step 1 | route=IT_Ticket | empId=31088 | query called at=10:12:01.899
2026-03-18 10:12:01.932 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=32.33
2026-03-18 10:12:01.937 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-18 10:12:01.941 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-18 10:12:01.946 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-18 10:12:01.960 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=13.92
2026-03-18 10:12:02.007 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=46.69
2026-03-18 10:12:02.007 | step 3 | route=IT_Ticket | empId=31088 | apiMs=108.23 | totalMs=108.23
2026-03-18 10:12:02.008 | step 1 | route=IT_Ticket | empId=31088 | query called at=10:12:02.008
2026-03-18 10:12:02.019 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=10.94
2026-03-18 10:12:02.020 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-18 10:12:02.021 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-18 10:12:02.022 | step 3 | route=IT_Ticket | empId=31088 | apiMs=13.98 | totalMs=13.98
2026-03-18 10:12:22.710 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31088 | query called at=10:12:22.710
2026-03-18 10:12:22.805 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=95.05
2026-03-18 10:12:22.809 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31088 | apiMs=99.31 | totalMs=99.31
2026-03-18 10:12:24.658 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31088 | query called at=10:12:24.658
2026-03-18 10:12:24.671 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=12.35
2026-03-18 10:12:24.675 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31088 | apiMs=16.81 | totalMs=16.81
2026-03-18 10:12:41.757 | step 1 | route=IT_TicketPost | empId=31088 | query called at=10:12:41.757
2026-03-18 10:12:41.770 | step 2 | route=IT_TicketPost | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=12.26
2026-03-18 10:12:41.770 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=13.28 | totalMs=13.28
2026-03-18 10:12:41.770 | step 1 | route=IT_TicketPost | empId=31088 | query called at=10:12:41.770
2026-03-18 10:12:41.827 | step 2 | route=IT_TicketPost | empId=31088 | query=IT_Ticket_Save_SPOC | queryMs=55.67
2026-03-18 10:12:41.885 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=115.01 | totalMs=115.01
2026-03-18 10:12:41.886 | step 1 | route=IT_TicketPost | empId=31088 | query called at=10:12:41.886
2026-03-18 10:12:41.914 | step 2 | route=IT_TicketPost | empId=31088 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.84
2026-03-18 10:12:41.914 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=28.63 | totalMs=28.63
2026-03-18 10:12:41.915 | step 1 | route=IT_TicketPost | empId=31088 | query called at=10:12:41.915
2026-03-18 10:12:41.916 | step 2 | route=IT_TicketPost | empId=31088 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-18 10:12:41.917 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=1.54 | totalMs=1.54
2026-03-18 10:12:55.678 | step 1 | route=IT_Ticket | empId=31088 | query called at=10:12:55.678
2026-03-18 10:12:55.689 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-03-18 10:12:55.693 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-18 10:12:55.698 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-18 10:12:55.702 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-18 10:12:55.704 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-18 10:12:55.735 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=31.44
2026-03-18 10:12:55.736 | step 3 | route=IT_Ticket | empId=31088 | apiMs=57.86 | totalMs=57.86
2026-03-18 10:12:55.736 | step 1 | route=IT_Ticket | empId=31088 | query called at=10:12:55.736
2026-03-18 10:12:55.738 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-18 10:12:55.739 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-18 10:12:55.740 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-18 10:12:55.741 | step 3 | route=IT_Ticket | empId=31088 | apiMs=4.63 | totalMs=4.63
2026-03-18 10:25:08.086 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:25:08.086
2026-03-18 10:25:08.116 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=29.41
2026-03-18 10:25:08.117 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-18 10:25:08.118 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-18 10:25:08.120 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-18 10:25:08.138 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=18.13
2026-03-18 10:25:08.169 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=30.82
2026-03-18 10:25:08.170 | step 3 | route=IT_Ticket | empId=50822 | apiMs=84.19 | totalMs=84.19
2026-03-18 10:25:08.170 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:25:08.170
2026-03-18 10:25:08.185 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=14.89
2026-03-18 10:25:08.187 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-18 10:25:08.188 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-18 10:25:08.188 | step 3 | route=IT_Ticket | empId=50822 | apiMs=17.97 | totalMs=17.97
2026-03-18 10:25:19.424 | step 1 | route=HW_TicketFun | empId= | query called at=10:25:19.424
2026-03-18 10:25:19.440 | step 2 | route=HW_TicketFun | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=15.83
2026-03-18 10:25:19.444 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=20.09 | totalMs=20.09
2026-03-18 10:25:49.083 | step 1 | route=HW_TicketPost | empId=50822 | query called at=10:25:49.083
2026-03-18 10:25:49.119 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=35.42
2026-03-18 10:25:49.120 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=36.35 | totalMs=36.35
2026-03-18 10:25:49.120 | step 1 | route=HW_TicketPost | empId=50822 | query called at=10:25:49.120
2026-03-18 10:25:49.159 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=38.75
2026-03-18 10:25:49.160 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=39.50 | totalMs=39.50
2026-03-18 10:25:49.160 | step 1 | route=HW_TicketPost | empId=50822 | query called at=10:25:49.160
2026-03-18 10:25:49.168 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=7.22
2026-03-18 10:25:49.168 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=8.04 | totalMs=8.04
2026-03-18 10:25:49.168 | step 1 | route=HW_TicketPost | empId=50822 | query called at=10:25:49.168
2026-03-18 10:25:49.256 | step 2 | route=HW_TicketPost | empId=50822 | query=hw_ticket_save_proc_kpi | queryMs=87.24
2026-03-18 10:25:49.269 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=100.14 | totalMs=100.14
2026-03-18 10:25:49.491 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:25:49.491
2026-03-18 10:25:49.506 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=14.64
2026-03-18 10:25:49.514 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=7.81
2026-03-18 10:25:49.523 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-03-18 10:25:49.531 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-03-18 10:25:49.539 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=8.07
2026-03-18 10:25:49.588 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=48.05
2026-03-18 10:25:49.588 | step 3 | route=IT_Ticket | empId=50822 | apiMs=97.18 | totalMs=97.18
2026-03-18 10:25:49.588 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:25:49.588
2026-03-18 10:25:49.596 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=7.31
2026-03-18 10:25:49.605 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-18 10:25:49.613 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-03-18 10:25:49.613 | step 3 | route=IT_Ticket | empId=50822 | apiMs=24.71 | totalMs=24.71
2026-03-18 10:39:10.673 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:39:10.673
2026-03-18 10:39:10.716 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=43.14
2026-03-18 10:39:10.724 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=7.76
2026-03-18 10:39:10.733 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-03-18 10:39:10.742 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=8.67
2026-03-18 10:39:10.777 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=34.49
2026-03-18 10:39:10.834 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=56.94
2026-03-18 10:39:10.835 | step 3 | route=IT_Ticket | empId=39370 | apiMs=161.99 | totalMs=161.99
2026-03-18 10:39:10.835 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:39:10.835
2026-03-18 10:39:10.862 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=26.65
2026-03-18 10:39:10.871 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-03-18 10:39:10.879 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-03-18 10:39:10.879 | step 3 | route=IT_Ticket | empId=39370 | apiMs=44.51 | totalMs=44.51
2026-03-18 10:39:18.830 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=10:39:18.830
2026-03-18 10:39:19.166 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=336.02
2026-03-18 10:39:19.170 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=340.32 | totalMs=340.32
2026-03-18 10:39:21.665 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=10:39:21.665
2026-03-18 10:39:21.682 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=16.48
2026-03-18 10:39:21.685 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=20.48 | totalMs=20.48
2026-03-18 10:40:11.044 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:40:11.044
2026-03-18 10:40:11.055 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-03-18 10:40:11.060 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=15.50 | totalMs=15.50
2026-03-18 10:40:11.063 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:40:11.063
2026-03-18 10:40:11.094 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=26.96
2026-03-18 10:40:11.098 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=35.21 | totalMs=35.21
2026-03-18 10:40:11.099 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:40:11.099
2026-03-18 10:40:11.128 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.79
2026-03-18 10:40:11.129 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=29.69 | totalMs=29.69
2026-03-18 10:40:11.129 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:40:11.129
2026-03-18 10:40:11.130 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-18 10:40:11.131 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=1.75 | totalMs=1.75
2026-03-18 10:40:13.747 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:40:13.747
2026-03-18 10:40:13.757 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-18 10:40:13.769 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=8.42
2026-03-18 10:40:13.778 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=5.16
2026-03-18 10:40:13.786 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-03-18 10:40:13.795 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=8.38
2026-03-18 10:40:13.877 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=81.61
2026-03-18 10:40:13.877 | step 3 | route=IT_Ticket | empId=39370 | apiMs=130.80 | totalMs=130.80
2026-03-18 10:40:13.878 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:40:13.878
2026-03-18 10:40:13.886 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=7.56
2026-03-18 10:40:13.894 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-03-18 10:40:13.903 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-18 10:40:13.903 | step 3 | route=IT_Ticket | empId=39370 | apiMs=25.57 | totalMs=25.57
2026-03-18 10:42:50.712 | step 1 | route=Ticket_SPOC_Approve | empId=38894 | query called at=10:42:50.712
2026-03-18 10:42:50.759 | step 2 | route=Ticket_SPOC_Approve | empId=38894 | query=IT_TIcket_SPOCApp_Report | queryMs=47.06
2026-03-18 10:42:50.763 | step 3 | route=Ticket_SPOC_Approve | empId=38894 | apiMs=51.77 | totalMs=51.77
2026-03-18 10:42:51.496 | step 4 | route=pageRenderd | empId=38894 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:42:51.496
2026-03-18 10:42:58.444 | step 1 | route=SPOC_Entry_Save | empId=38894 | query called at=10:42:58.444
2026-03-18 10:42:58.478 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=IT_Ticket_Update_SPOC | queryMs=33.75
2026-03-18 10:42:58.484 | step 3 | route=SPOC_Entry_Save | empId=38894 | apiMs=40.09 | totalMs=40.09
2026-03-18 10:42:58.487 | step 1 | route=SPOC_Entry_Save | empId=38894 | query called at=10:42:58.487
2026-03-18 10:42:58.492 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-18 10:42:58.494 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-18 10:42:58.495 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-18 10:42:58.495 | step 3 | route=SPOC_Entry_Save | empId=38894 | apiMs=8.33 | totalMs=8.33
2026-03-18 10:43:01.522 | step 1 | route=Ticket_SPOC_Approve | empId=38894 | query called at=10:43:01.522
2026-03-18 10:43:01.545 | step 2 | route=Ticket_SPOC_Approve | empId=38894 | query=IT_TIcket_SPOCApp_Report | queryMs=22.96
2026-03-18 10:43:01.549 | step 3 | route=Ticket_SPOC_Approve | empId=38894 | apiMs=27.38 | totalMs=27.38
2026-03-18 10:43:02.116 | step 4 | route=pageRenderd | empId=38894 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:43:02.116
2026-03-18 10:43:25.243 | step 1 | route=IT_Ticket | empId=58375 | query called at=10:43:25.243
2026-03-18 10:43:25.281 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=37.67
2026-03-18 10:43:25.289 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=7.12
2026-03-18 10:43:25.290 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-18 10:43:25.298 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=7.15
2026-03-18 10:43:25.336 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=37.41
2026-03-18 10:43:25.367 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=30.38
2026-03-18 10:43:25.367 | step 3 | route=IT_Ticket | empId=58375 | apiMs=124.28 | totalMs=124.28
2026-03-18 10:43:25.368 | step 1 | route=IT_Ticket | empId=58375 | query called at=10:43:25.368
2026-03-18 10:43:25.380 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=12.25
2026-03-18 10:43:25.381 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-18 10:43:25.382 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-18 10:43:25.383 | step 3 | route=IT_Ticket | empId=58375 | apiMs=15.07 | totalMs=15.07
2026-03-18 10:43:34.151 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=10:43:34.151
2026-03-18 10:43:34.585 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=433.83
2026-03-18 10:43:34.589 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=438.21 | totalMs=438.21
2026-03-18 10:43:35.899 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=10:43:35.899
2026-03-18 10:43:35.911 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-03-18 10:43:35.914 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=15.28 | totalMs=15.28
2026-03-18 10:44:10.417 | step 1 | route=IT_TicketPost | empId=58375 | query called at=10:44:10.417
2026-03-18 10:44:10.428 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-03-18 10:44:10.431 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=14.92 | totalMs=14.92
2026-03-18 10:44:10.435 | step 1 | route=IT_TicketPost | empId=58375 | query called at=10:44:10.435
2026-03-18 10:44:10.470 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=31.51
2026-03-18 10:44:10.473 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=37.31 | totalMs=37.31
2026-03-18 10:44:10.473 | step 1 | route=IT_TicketPost | empId=58375 | query called at=10:44:10.473
2026-03-18 10:44:10.475 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-18 10:44:10.475 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.32 | totalMs=2.32
2026-03-18 10:44:10.699 | step 1 | route=IT_Ticket | empId=58375 | query called at=10:44:10.699
2026-03-18 10:44:10.710 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-18 10:44:10.711 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-18 10:44:10.713 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-18 10:44:10.716 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=2.73
2026-03-18 10:44:10.717 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-18 10:44:10.757 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=39.55
2026-03-18 10:44:10.758 | step 3 | route=IT_Ticket | empId=58375 | apiMs=58.37 | totalMs=58.37
2026-03-18 10:44:10.758 | step 1 | route=IT_Ticket | empId=58375 | query called at=10:44:10.758
2026-03-18 10:44:10.760 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-18 10:44:10.761 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 10:44:10.762 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-18 10:44:10.763 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.75 | totalMs=4.75
2026-03-18 10:44:51.969 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=10:44:51.969
2026-03-18 10:44:51.985 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=15.45
2026-03-18 10:44:51.991 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=22.00 | totalMs=22.00
2026-03-18 10:44:52.353 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:52.353
2026-03-18 10:44:56.223 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=10:44:56.223
2026-03-18 10:44:56.243 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=16.77
2026-03-18 10:44:56.247 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=24.04 | totalMs=24.04
2026-03-18 10:44:56.247 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=10:44:56.247
2026-03-18 10:44:56.249 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-18 10:44:56.251 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-18 10:44:56.252 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-18 10:44:56.252 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=4.63 | totalMs=4.63
2026-03-18 10:44:56.475 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=10:44:56.475
2026-03-18 10:44:56.491 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=14.76
2026-03-18 10:44:56.491 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=15.60 | totalMs=15.60
2026-03-18 10:44:56.806 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:56.806
2026-03-18 10:45:59.754 | step 1 | route=DesignTicketReport | empId=48449 | query called at=10:45:59.754
2026-03-18 10:45:59.897 | step 2 | route=DesignTicketReport | empId=48449 | query=DesignTicket_Report_proc | queryMs=142.06
2026-03-18 10:45:59.897 | step 3 | route=DesignTicketReport | empId=48449 | apiMs=143.05 | totalMs=143.05
2026-03-18 10:46:00.333 | step 4 | route=pageRenderd | empId=48449 | Page=DESIGNER TICKET REPORT | page fully loaded at : 10:46:00.333
2026-03-18 10:46:03.498 | step 1 | route=HW_Ticket_Report | empId=48449 | query called at=10:46:03.498
2026-03-18 10:46:03.527 | step 2 | route=HW_Ticket_Report | empId=48449 | query=hw_ticket_report_kpi_proc | queryMs=28.88
2026-03-18 10:46:03.531 | step 3 | route=HW_Ticket_Report | empId=48449 | apiMs=33.31 | totalMs=33.31
2026-03-18 10:46:03.917 | step 4 | route=pageRenderd | empId=48449 | Page=HW TICKET REPORT | page fully loaded at : 10:46:03.917
2026-03-18 10:46:05.002 | step 1 | route=IT_Ticket_Report | empId=48449 | query called at=10:46:05.002
2026-03-18 10:46:05.232 | step 2 | route=IT_Ticket_Report | empId=48449 | query=kpi_it_ticket_report_page_proc | queryMs=229.6
2026-03-18 10:46:05.236 | step 3 | route=IT_Ticket_Report | empId=48449 | apiMs=233.75 | totalMs=233.75
2026-03-18 10:46:05.648 | step 4 | route=pageRenderd | empId=48449 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:46:05.648
2026-03-18 10:46:43.464 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:46:43.464
2026-03-18 10:46:43.475 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-18 10:46:43.480 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-18 10:46:43.485 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-18 10:46:43.489 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-18 10:46:43.491 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-18 10:46:43.566 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=74.78
2026-03-18 10:46:43.566 | step 3 | route=IT_Ticket | empId=48449 | apiMs=102.44 | totalMs=102.44
2026-03-18 10:46:43.567 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:46:43.567
2026-03-18 10:46:43.568 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-18 10:46:43.570 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-18 10:46:43.571 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-18 10:46:43.571 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.57 | totalMs=4.57
2026-03-18 10:47:04.537 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=10:47:04.537
2026-03-18 10:47:04.941 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=403.45
2026-03-18 10:47:04.945 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=407.89 | totalMs=407.89
2026-03-18 10:47:14.807 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=10:47:14.807
2026-03-18 10:47:14.819 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-03-18 10:47:14.822 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=15.74 | totalMs=15.74
2026-03-18 10:50:16.619 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:50:16.619
2026-03-18 10:50:16.629 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-03-18 10:50:16.634 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-18 10:50:16.638 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-18 10:50:16.642 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-18 10:50:16.664 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=22.09
2026-03-18 10:50:16.709 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=44.16
2026-03-18 10:50:16.709 | step 3 | route=IT_Ticket | empId=9549 | apiMs=90.27 | totalMs=90.27
2026-03-18 10:50:16.710 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:50:16.710
2026-03-18 10:50:16.727 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=17.31
2026-03-18 10:50:16.729 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-18 10:50:16.730 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-18 10:50:16.730 | step 3 | route=IT_Ticket | empId=9549 | apiMs=20.52 | totalMs=20.52
2026-03-18 10:50:26.570 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9549 | query called at=10:50:26.570
2026-03-18 10:50:26.623 | step 1 | route=IT_TicketPost | empId=48449 | query called at=10:50:26.623
2026-03-18 10:50:26.637 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-18 10:50:26.641 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=18.15 | totalMs=18.15
2026-03-18 10:50:26.644 | step 1 | route=IT_TicketPost | empId=48449 | query called at=10:50:26.644
2026-03-18 10:50:26.659 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=14.96
2026-03-18 10:50:26.661 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=16.79 | totalMs=16.79
2026-03-18 10:50:26.661 | step 1 | route=IT_TicketPost | empId=48449 | query called at=10:50:26.661
2026-03-18 10:50:26.663 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-18 10:50:26.663 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=1.71 | totalMs=1.71
2026-03-18 10:50:26.889 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:50:26.889
2026-03-18 10:50:26.900 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-18 10:50:26.901 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-18 10:50:26.902 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-18 10:50:26.903 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-18 10:50:26.904 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=0.79
2026-03-18 10:50:26.931 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=26.73
2026-03-18 10:50:26.932 | step 3 | route=IT_Ticket | empId=48449 | apiMs=42.25 | totalMs=42.25
2026-03-18 10:50:26.932 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:50:26.932
2026-03-18 10:50:26.933 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-18 10:50:26.935 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-18 10:50:26.936 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-18 10:50:26.936 | step 3 | route=IT_Ticket | empId=48449 | apiMs=3.89 | totalMs=3.89
2026-03-18 10:50:27.008 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=437.34
2026-03-18 10:50:27.009 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9549 | apiMs=438.67 | totalMs=438.67
2026-03-18 10:50:28.863 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=9549 | query called at=10:50:28.863
2026-03-18 10:50:28.875 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-03-18 10:50:28.875 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=9549 | apiMs=12.81 | totalMs=12.81
2026-03-18 10:51:07.400 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:51:07.400
2026-03-18 10:51:07.411 | step 2 | route=IT_TicketPost | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-18 10:51:07.415 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=14.68 | totalMs=14.68
2026-03-18 10:51:07.429 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:51:07.429
2026-03-18 10:51:07.572 | step 2 | route=IT_TicketPost | empId=9549 | query=IT_Ticket_Save_SPOC | queryMs=141.88
2026-03-18 10:51:07.584 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=154.85 | totalMs=154.85
2026-03-18 10:51:07.585 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:51:07.585
2026-03-18 10:51:07.593 | step 2 | route=IT_TicketPost | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-03-18 10:51:07.594 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=8.98 | totalMs=8.98
2026-03-18 10:51:07.594 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:51:07.594
2026-03-18 10:51:07.602 | step 2 | route=IT_TicketPost | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.31
2026-03-18 10:51:07.602 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=7.97 | totalMs=7.97
2026-03-18 10:51:09.537 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:51:09.537
2026-03-18 10:51:09.547 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-03-18 10:51:09.552 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-18 10:51:09.556 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-18 10:51:09.557 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-18 10:51:09.558 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-18 10:51:09.576 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=17.5
2026-03-18 10:51:09.576 | step 3 | route=IT_Ticket | empId=9549 | apiMs=38.97 | totalMs=38.97
2026-03-18 10:51:09.577 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:51:09.577
2026-03-18 10:51:09.578 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-18 10:51:09.579 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-18 10:51:09.580 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-18 10:51:09.581 | step 3 | route=IT_Ticket | empId=9549 | apiMs=3.70 | totalMs=3.70
2026-03-18 10:51:31.430 | step 4 | route=pageRenderd | empId=48449 | Page=HW TICKET REPORT | page fully loaded at : 10:51:31.430
2026-03-18 10:51:32.249 | step 4 | route=pageRenderd | empId=48449 | Page=DESIGNER TICKET REPORT | page fully loaded at : 10:51:32.249
2026-03-18 11:09:08.040 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:09:08.040
2026-03-18 11:09:08.077 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=35.69
2026-03-18 11:09:08.078 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-18 11:09:08.080 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-18 11:09:08.081 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-18 11:09:08.104 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=22.43
2026-03-18 11:09:08.143 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=38.23
2026-03-18 11:09:08.143 | step 3 | route=IT_Ticket | empId=41332 | apiMs=102.37 | totalMs=102.37
2026-03-18 11:09:08.143 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:09:08.143
2026-03-18 11:09:08.157 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=13.63
2026-03-18 11:09:08.159 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-18 11:09:08.160 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-18 11:09:08.160 | step 3 | route=IT_Ticket | empId=41332 | apiMs=16.82 | totalMs=16.82
2026-03-18 11:09:13.029 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=11:09:13.029
2026-03-18 11:09:13.192 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=162.41
2026-03-18 11:09:13.195 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=165.99 | totalMs=165.99
2026-03-18 11:09:15.365 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=11:09:15.365
2026-03-18 11:09:15.380 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=12.15
2026-03-18 11:09:15.383 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=18.19 | totalMs=18.19
2026-03-18 11:09:38.372 | step 1 | route=IT_TicketPost | empId=41332 | query called at=11:09:38.372
2026-03-18 11:09:38.386 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=13.97
2026-03-18 11:09:38.390 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=18.02 | totalMs=18.02
2026-03-18 11:09:38.393 | step 1 | route=IT_TicketPost | empId=41332 | query called at=11:09:38.393
2026-03-18 11:09:38.520 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=123.08
2026-03-18 11:09:38.528 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=134.21 | totalMs=134.21
2026-03-18 11:09:38.528 | step 1 | route=IT_TicketPost | empId=41332 | query called at=11:09:38.528
2026-03-18 11:09:38.577 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=48.44
2026-03-18 11:09:38.578 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=49.39 | totalMs=49.39
2026-03-18 11:09:41.720 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:09:41.720
2026-03-18 11:09:41.740 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=19.7
2026-03-18 11:09:41.747 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=3.3
2026-03-18 11:09:41.758 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=7.65
2026-03-18 11:09:41.768 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-18 11:09:41.778 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=9.53
2026-03-18 11:09:41.826 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=48.24
2026-03-18 11:09:41.827 | step 3 | route=IT_Ticket | empId=41332 | apiMs=106.69 | totalMs=106.69
2026-03-18 11:09:41.827 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:09:41.827
2026-03-18 11:09:41.836 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=8.38
2026-03-18 11:09:41.846 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=10.03
2026-03-18 11:09:41.857 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=10.62
2026-03-18 11:09:41.858 | step 3 | route=IT_Ticket | empId=41332 | apiMs=30.37 | totalMs=30.37
2026-03-18 11:09:43.493 | step 1 | route=IT_Ticket | empId=58375 | query called at=11:09:43.493
2026-03-18 11:09:43.508 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=11.13
2026-03-18 11:09:43.513 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-18 11:09:43.517 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-18 11:09:43.519 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-18 11:09:43.520 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-18 11:09:43.554 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=33.89
2026-03-18 11:09:43.555 | step 3 | route=IT_Ticket | empId=58375 | apiMs=61.35 | totalMs=61.35
2026-03-18 11:09:43.555 | step 1 | route=IT_Ticket | empId=58375 | query called at=11:09:43.555
2026-03-18 11:09:43.557 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-18 11:09:43.558 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-18 11:09:43.560 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-18 11:09:43.560 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.72 | totalMs=4.72
2026-03-18 11:09:57.952 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=11:09:57.952
2026-03-18 11:09:58.379 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=425.94
2026-03-18 11:09:58.383 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=430.50 | totalMs=430.50
2026-03-18 11:10:01.128 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=11:10:01.128
2026-03-18 11:10:01.144 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=15.38
2026-03-18 11:10:01.145 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=16.27 | totalMs=16.27
2026-03-18 11:10:39.698 | step 1 | route=IT_Ticket | empId=51052 | query called at=11:10:39.698
2026-03-18 11:10:39.709 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-18 11:10:39.710 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-18 11:10:39.712 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-18 11:10:39.713 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-18 11:10:39.714 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-18 11:10:39.751 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=36.23
2026-03-18 11:10:39.751 | step 3 | route=IT_Ticket | empId=51052 | apiMs=53.04 | totalMs=53.04
2026-03-18 11:10:39.751 | step 1 | route=IT_Ticket | empId=51052 | query called at=11:10:39.751
2026-03-18 11:10:39.753 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-18 11:10:39.754 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-18 11:10:39.755 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-18 11:10:39.755 | step 3 | route=IT_Ticket | empId=51052 | apiMs=3.66 | totalMs=3.66
2026-03-18 11:10:52.900 | step 1 | route=IT_TicketPost | empId=58375 | query called at=11:10:52.900
2026-03-18 11:10:52.911 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-18 11:10:52.915 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=14.29 | totalMs=14.29
2026-03-18 11:10:52.918 | step 1 | route=IT_TicketPost | empId=58375 | query called at=11:10:52.918
2026-03-18 11:10:54.349 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=1428.32
2026-03-18 11:10:54.354 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=1,436.55 | totalMs=1,436.55
2026-03-18 11:10:54.355 | step 1 | route=IT_TicketPost | empId=58375 | query called at=11:10:54.355
2026-03-18 11:10:54.357 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-18 11:10:54.357 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.47 | totalMs=2.47
2026-03-18 11:10:56.480 | step 1 | route=IT_Ticket | empId=58375 | query called at=11:10:56.480
2026-03-18 11:10:56.491 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-18 11:10:56.496 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-18 11:10:56.500 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-18 11:10:56.504 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-18 11:10:56.506 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-18 11:10:56.540 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=33.66
2026-03-18 11:10:56.540 | step 3 | route=IT_Ticket | empId=58375 | apiMs=59.61 | totalMs=59.61
2026-03-18 11:10:56.540 | step 1 | route=IT_Ticket | empId=58375 | query called at=11:10:56.540
2026-03-18 11:10:56.542 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-18 11:10:56.543 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-18 11:10:56.544 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-18 11:10:56.545 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.36 | totalMs=4.36
2026-03-18 11:11:36.592 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=11:11:36.592
2026-03-18 11:11:36.623 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=30.94
2026-03-18 11:11:36.627 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=35.25 | totalMs=35.25
2026-03-18 11:11:48.221 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=11:11:48.221
2026-03-18 11:11:48.242 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=20.73
2026-03-18 11:11:48.246 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=25.05 | totalMs=25.05
2026-03-18 11:11:59.026 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=11:11:59.026
2026-03-18 11:11:59.700 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=673.6
2026-03-18 11:11:59.701 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=674.60 | totalMs=674.60
2026-03-18 11:12:01.375 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:01.375
2026-03-18 11:12:08.631 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=11:12:08.631
2026-03-18 11:12:09.186 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=IT_Ticket_Update_SPOC | queryMs=554.49
2026-03-18 11:12:09.244 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=612.83 | totalMs=612.83
2026-03-18 11:12:09.244 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=11:12:09.244
2026-03-18 11:12:09.246 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-18 11:12:09.247 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-18 11:12:09.248 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-18 11:12:09.249 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=4.55 | totalMs=4.55
2026-03-18 11:12:09.665 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=11:12:09.665
2026-03-18 11:12:09.679 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=13.35
2026-03-18 11:12:09.679 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=14.16 | totalMs=14.16
2026-03-18 11:12:10.174 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:10.174
2026-03-18 11:14:21.903 | step 1 | route=IT_TicketPost | empId=51052 | query called at=11:14:21.903
2026-03-18 11:14:21.913 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-18 11:14:21.913 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=10.62 | totalMs=10.62
2026-03-18 11:14:21.914 | step 1 | route=IT_TicketPost | empId=51052 | query called at=11:14:21.914
2026-03-18 11:14:21.939 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=24.51
2026-03-18 11:14:21.940 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=26.68 | totalMs=26.68
2026-03-18 11:14:21.941 | step 1 | route=IT_TicketPost | empId=51052 | query called at=11:14:21.941
2026-03-18 11:14:21.943 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-18 11:14:21.943 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.45 | totalMs=2.45
2026-03-18 11:14:21.944 | step 1 | route=IT_TicketPost | empId=51052 | query called at=11:14:21.944
2026-03-18 11:14:21.945 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-18 11:14:21.945 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.62 | totalMs=1.62
2026-03-18 11:14:22.210 | step 1 | route=IT_Ticket | empId=51052 | query called at=11:14:22.210
2026-03-18 11:14:22.220 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-18 11:14:22.222 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-18 11:14:22.223 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-18 11:14:22.225 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-18 11:14:22.226 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-18 11:14:22.260 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.74
2026-03-18 11:14:22.261 | step 3 | route=IT_Ticket | empId=51052 | apiMs=51.20 | totalMs=51.20
2026-03-18 11:14:22.261 | step 1 | route=IT_Ticket | empId=51052 | query called at=11:14:22.261
2026-03-18 11:14:22.263 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-18 11:14:22.264 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-18 11:14:22.265 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-18 11:14:22.266 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.54 | totalMs=4.54
2026-03-18 11:16:52.133 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:16:52.133
2026-03-18 11:16:52.170 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.79
2026-03-18 11:16:52.172 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.91 | totalMs=38.91
2026-03-18 11:16:52.930 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:16:52.930
2026-03-18 11:16:58.086 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:16:58.086
2026-03-18 11:16:58.128 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=41.5
2026-03-18 11:16:58.130 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=44.18 | totalMs=44.18
2026-03-18 11:16:58.130 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:16:58.130
2026-03-18 11:16:58.132 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-18 11:16:58.133 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-18 11:16:58.135 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-18 11:16:58.135 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.62 | totalMs=4.62
2026-03-18 11:17:01.644 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:17:01.644
2026-03-18 11:17:01.670 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=22.11
2026-03-18 11:17:01.673 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=29.44 | totalMs=29.44
2026-03-18 11:17:02.497 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:17:02.497
2026-03-18 11:19:15.882 | step 1 | route=IT_Ticket | empId=4458 | query called at=11:19:15.882
2026-03-18 11:19:15.916 | step 2 | route=IT_Ticket | empId=4458 | query=KPI_IT_Ticket_Details_New | queryMs=33.03
2026-03-18 11:19:15.922 | step 2 | route=IT_Ticket | empId=4458 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-18 11:19:15.926 | step 2 | route=IT_Ticket | empId=4458 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-18 11:19:15.931 | step 2 | route=IT_Ticket | empId=4458 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-18 11:19:15.953 | step 2 | route=IT_Ticket | empId=4458 | query=Kpi_it_Ticket_Details | queryMs=21.15
2026-03-18 11:19:15.989 | step 2 | route=IT_Ticket | empId=4458 | query=VMS_Comp_login_proc | queryMs=35.79
2026-03-18 11:19:15.989 | step 3 | route=IT_Ticket | empId=4458 | apiMs=106.68 | totalMs=106.68
2026-03-18 11:19:15.989 | step 1 | route=IT_Ticket | empId=4458 | query called at=11:19:15.989
2026-03-18 11:19:16.007 | step 2 | route=IT_Ticket | empId=4458 | query=Kpi_HW_Ticket_Details | queryMs=16.61
2026-03-18 11:19:16.008 | step 2 | route=IT_Ticket | empId=4458 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 11:19:16.009 | step 2 | route=IT_Ticket | empId=4458 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-18 11:19:16.010 | step 3 | route=IT_Ticket | empId=4458 | apiMs=20.31 | totalMs=20.31
2026-03-18 11:20:02.113 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4458 | query called at=11:20:02.113
2026-03-18 11:20:02.276 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4458 | query=KPI_IT_Ticket_Details_New | queryMs=163.07
2026-03-18 11:20:02.280 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4458 | apiMs=167.18 | totalMs=167.18
2026-03-18 11:20:05.371 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4458 | query called at=11:20:05.371
2026-03-18 11:20:05.382 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4458 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-18 11:20:05.382 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4458 | apiMs=10.93 | totalMs=10.93
2026-03-18 11:20:29.886 | step 1 | route=IT_Ticket | empId=37711 | query called at=11:20:29.886
2026-03-18 11:20:29.897 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-18 11:20:29.901 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-18 11:20:29.905 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-18 11:20:29.910 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-18 11:20:29.932 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_it_Ticket_Details | queryMs=22.06
2026-03-18 11:20:29.968 | step 2 | route=IT_Ticket | empId=37711 | query=VMS_Comp_login_proc | queryMs=36.05
2026-03-18 11:20:29.969 | step 3 | route=IT_Ticket | empId=37711 | apiMs=82.58 | totalMs=82.58
2026-03-18 11:20:29.969 | step 1 | route=IT_Ticket | empId=37711 | query called at=11:20:29.969
2026-03-18 11:20:29.971 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-18 11:20:29.972 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-18 11:20:29.973 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-18 11:20:29.974 | step 3 | route=IT_Ticket | empId=37711 | apiMs=4.63 | totalMs=4.63
2026-03-18 11:20:46.563 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=11:20:46.563
2026-03-18 11:20:46.607 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=43.55
2026-03-18 11:20:46.611 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=48.03 | totalMs=48.03
2026-03-18 11:20:48.741 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:20:48.741
2026-03-18 11:20:49.131 | step 1 | route=IT_TicketPost | empId=4458 | query called at=11:20:49.131
2026-03-18 11:20:49.145 | step 2 | route=IT_TicketPost | empId=4458 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-18 11:20:49.148 | step 3 | route=IT_TicketPost | empId=4458 | apiMs=16.86 | totalMs=16.86
2026-03-18 11:20:49.151 | step 1 | route=IT_TicketPost | empId=4458 | query called at=11:20:49.151
2026-03-18 11:20:49.172 | step 2 | route=IT_TicketPost | empId=4458 | query=IT_Ticket_Save_SPOC | queryMs=20.56
2026-03-18 11:20:49.174 | step 3 | route=IT_TicketPost | empId=4458 | apiMs=23.22 | totalMs=23.22
2026-03-18 11:20:49.175 | step 1 | route=IT_TicketPost | empId=4458 | query called at=11:20:49.175
2026-03-18 11:20:49.203 | step 2 | route=IT_TicketPost | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.71
2026-03-18 11:20:49.203 | step 3 | route=IT_TicketPost | empId=4458 | apiMs=28.49 | totalMs=28.49
2026-03-18 11:20:49.204 | step 1 | route=IT_TicketPost | empId=4458 | query called at=11:20:49.204
2026-03-18 11:20:49.205 | step 2 | route=IT_TicketPost | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-18 11:20:49.205 | step 3 | route=IT_TicketPost | empId=4458 | apiMs=1.57 | totalMs=1.57
2026-03-18 11:20:50.863 | step 1 | route=IT_Ticket | empId=4458 | query called at=11:20:50.863
2026-03-18 11:20:50.873 | step 2 | route=IT_Ticket | empId=4458 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-18 11:20:50.878 | step 2 | route=IT_Ticket | empId=4458 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-18 11:20:50.884 | step 2 | route=IT_Ticket | empId=4458 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-18 11:20:50.885 | step 2 | route=IT_Ticket | empId=4458 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-18 11:20:50.887 | step 2 | route=IT_Ticket | empId=4458 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-18 11:20:50.923 | step 2 | route=IT_Ticket | empId=4458 | query=VMS_Comp_login_proc | queryMs=36.27
2026-03-18 11:20:50.923 | step 3 | route=IT_Ticket | empId=4458 | apiMs=60.21 | totalMs=60.21
2026-03-18 11:20:50.924 | step 1 | route=IT_Ticket | empId=4458 | query called at=11:20:50.924
2026-03-18 11:20:50.925 | step 2 | route=IT_Ticket | empId=4458 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-18 11:20:50.927 | step 2 | route=IT_Ticket | empId=4458 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-18 11:20:50.928 | step 2 | route=IT_Ticket | empId=4458 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-18 11:20:50.928 | step 3 | route=IT_Ticket | empId=4458 | apiMs=4.44 | totalMs=4.44
2026-03-18 11:22:05.226 | step 1 | route=Ticket_SPOC_Approve | empId=4458 | query called at=11:22:05.226
2026-03-18 11:22:05.246 | step 2 | route=Ticket_SPOC_Approve | empId=4458 | query=IT_TIcket_SPOCApp_Report | queryMs=19.71
2026-03-18 11:22:05.250 | step 3 | route=Ticket_SPOC_Approve | empId=4458 | apiMs=24.04 | totalMs=24.04
2026-03-18 11:22:05.667 | step 4 | route=pageRenderd | empId=4458 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:05.667
2026-03-18 11:22:11.086 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=11:22:11.086
2026-03-18 11:22:11.236 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=IT_Ticket_Update_SPOC | queryMs=149.98
2026-03-18 11:22:11.262 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=IT_Ticket_Update_SPOC | queryMs=6.83
2026-03-18 11:22:11.272 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-03-18 11:22:11.278 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=192.09 | totalMs=192.09
2026-03-18 11:22:11.278 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=11:22:11.278
2026-03-18 11:22:11.280 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-18 11:22:11.282 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-18 11:22:11.283 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-18 11:22:11.283 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=4.78 | totalMs=4.78
2026-03-18 11:22:14.703 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=11:22:14.703
2026-03-18 11:22:14.705 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-18 11:22:14.710 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-18 11:22:14.714 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-18 11:22:14.717 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=14.20 | totalMs=14.20
2026-03-18 11:22:16.192 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=11:22:16.192
2026-03-18 11:22:16.194 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-18 11:22:16.196 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-18 11:22:16.197 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-18 11:22:16.198 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=5.21 | totalMs=5.21
2026-03-18 11:22:17.208 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=11:22:17.208
2026-03-18 11:22:17.220 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=IT_Ticket_Update_SPOC | queryMs=11.89
2026-03-18 11:22:17.227 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=IT_Ticket_Update_SPOC | queryMs=1.78
2026-03-18 11:22:17.233 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=IT_Ticket_Update_SPOC | queryMs=1.51
2026-03-18 11:22:17.243 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=35.09 | totalMs=35.09
2026-03-18 11:22:17.245 | step 5 | route=SPOC_Entry_Save | empId=4458 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (37233).
2026-03-18 11:22:17.468 | step 1 | route=Ticket_SPOC_Approve | empId=4458 | query called at=11:22:17.468
2026-03-18 11:22:17.482 | step 2 | route=Ticket_SPOC_Approve | empId=4458 | query=IT_TIcket_SPOCApp_Report | queryMs=12.63
2026-03-18 11:22:17.482 | step 3 | route=Ticket_SPOC_Approve | empId=4458 | apiMs=13.38 | totalMs=13.38
2026-03-18 11:22:17.825 | step 4 | route=pageRenderd | empId=4458 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:17.825
2026-03-18 11:36:27.347 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:36:27.347
2026-03-18 11:36:27.457 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=109.37
2026-03-18 11:36:27.474 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=16.39
2026-03-18 11:36:27.493 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=18.19
2026-03-18 11:36:27.515 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=21.5
2026-03-18 11:36:27.597 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=82.21
2026-03-18 11:36:27.732 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=134.29
2026-03-18 11:36:27.732 | step 3 | route=IT_Ticket | empId=51120 | apiMs=384.80 | totalMs=384.80
2026-03-18 11:36:27.733 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:36:27.733
2026-03-18 11:36:27.786 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=52.86
2026-03-18 11:36:27.805 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=18.74
2026-03-18 11:36:27.839 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=33.77
2026-03-18 11:36:27.839 | step 3 | route=IT_Ticket | empId=51120 | apiMs=106.88 | totalMs=106.88
2026-03-18 11:36:42.369 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=11:36:42.369
2026-03-18 11:36:42.799 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=429.14
2026-03-18 11:36:42.803 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=434.24 | totalMs=434.24
2026-03-18 11:36:45.680 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=11:36:45.680
2026-03-18 11:36:45.776 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=95.84
2026-03-18 11:36:45.780 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=100.10 | totalMs=100.10
2026-03-18 11:36:50.333 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=11:36:50.333
2026-03-18 11:36:50.344 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-03-18 11:36:50.348 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=14.55 | totalMs=14.55
2026-03-18 11:37:11.478 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=11:37:11.478
2026-03-18 11:37:11.913 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=434.58
2026-03-18 11:37:11.913 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=435.60 | totalMs=435.60
2026-03-18 11:37:20.537 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=11:37:20.537
2026-03-18 11:37:20.548 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-03-18 11:37:20.552 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=15.13 | totalMs=15.13
2026-03-18 11:37:38.269 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:37:38.269
2026-03-18 11:37:38.281 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-03-18 11:37:38.284 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=15.65 | totalMs=15.65
2026-03-18 11:37:38.288 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:37:38.288
2026-03-18 11:37:38.308 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=17.45
2026-03-18 11:37:38.318 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=29.77 | totalMs=29.77
2026-03-18 11:37:38.318 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:37:38.318
2026-03-18 11:37:38.347 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.38
2026-03-18 11:37:38.347 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=29.27 | totalMs=29.27
2026-03-18 11:37:40.571 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:37:40.571
2026-03-18 11:37:40.582 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-18 11:37:40.587 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-18 11:37:40.591 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-18 11:37:40.593 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-18 11:37:40.615 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=21.76
2026-03-18 11:37:40.654 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=38.7
2026-03-18 11:37:40.654 | step 3 | route=IT_Ticket | empId=51120 | apiMs=82.95 | totalMs=82.95
2026-03-18 11:37:40.655 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:37:40.655
2026-03-18 11:37:40.657 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-03-18 11:37:40.658 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-18 11:37:40.660 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-18 11:37:40.660 | step 3 | route=IT_Ticket | empId=51120 | apiMs=5.08 | totalMs=5.08
2026-03-18 11:38:45.436 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:38:45.436
2026-03-18 11:38:45.447 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-18 11:38:45.451 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-18 11:38:45.455 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-18 11:38:45.459 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-18 11:38:45.461 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-18 11:38:45.500 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=38.84
2026-03-18 11:38:45.500 | step 3 | route=IT_Ticket | empId=41061 | apiMs=63.74 | totalMs=63.74
2026-03-18 11:38:45.500 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:38:45.500
2026-03-18 11:38:45.502 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-18 11:38:45.504 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-18 11:38:45.505 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-18 11:38:45.506 | step 3 | route=IT_Ticket | empId=41061 | apiMs=5.06 | totalMs=5.06
2026-03-18 11:38:56.720 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=11:38:56.720
2026-03-18 11:38:56.843 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=122.89
2026-03-18 11:38:56.844 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=123.78 | totalMs=123.78
2026-03-18 11:38:59.955 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=11:38:59.955
2026-03-18 11:38:59.966 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-18 11:38:59.970 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=15.09 | totalMs=15.09
2026-03-18 11:39:45.610 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:39:45.610
2026-03-18 11:39:45.621 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-18 11:39:45.622 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=11.29 | totalMs=11.29
2026-03-18 11:39:45.622 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:39:45.622
2026-03-18 11:39:45.633 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=10.52
2026-03-18 11:39:45.637 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=15.08 | totalMs=15.08
2026-03-18 11:39:45.638 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:39:45.638
2026-03-18 11:39:45.667 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.96
2026-03-18 11:39:45.667 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=29.72 | totalMs=29.72
2026-03-18 11:39:45.668 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:39:45.668
2026-03-18 11:39:45.669 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-18 11:39:45.669 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=1.67 | totalMs=1.67
2026-03-18 11:39:47.607 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:39:47.607
2026-03-18 11:39:47.618 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-18 11:39:47.622 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-18 11:39:47.627 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-18 11:39:47.628 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-18 11:39:47.630 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-18 11:39:47.668 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=38.06
2026-03-18 11:39:47.668 | step 3 | route=IT_Ticket | empId=41061 | apiMs=61.24 | totalMs=61.24
2026-03-18 11:39:47.669 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:39:47.669
2026-03-18 11:39:47.671 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-18 11:39:47.672 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 11:39:47.673 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-18 11:39:47.674 | step 3 | route=IT_Ticket | empId=41061 | apiMs=4.81 | totalMs=4.81
2026-03-18 11:46:27.001 | step 1 | route=IT_Ticket | empId=32698 | query called at=11:46:27.001
2026-03-18 11:46:27.035 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=33.63
2026-03-18 11:46:27.039 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-18 11:46:27.043 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-18 11:46:27.047 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-18 11:46:27.060 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=12.36
2026-03-18 11:46:27.080 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=20.1
2026-03-18 11:46:27.081 | step 3 | route=IT_Ticket | empId=32698 | apiMs=80.29 | totalMs=80.29
2026-03-18 11:46:27.081 | step 1 | route=IT_Ticket | empId=32698 | query called at=11:46:27.081
2026-03-18 11:46:27.091 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=9.79
2026-03-18 11:46:27.093 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-18 11:46:27.094 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-18 11:46:27.094 | step 3 | route=IT_Ticket | empId=32698 | apiMs=12.98 | totalMs=12.98
2026-03-18 11:46:34.347 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32698 | query called at=11:46:34.347
2026-03-18 11:46:34.609 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=261.85
2026-03-18 11:46:34.613 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32698 | apiMs=266.10 | totalMs=266.10
2026-03-18 11:46:36.713 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query called at=11:46:36.713
2026-03-18 11:46:36.725 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=11.66
2026-03-18 11:46:36.728 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32698 | apiMs=15.64 | totalMs=15.64
2026-03-18 11:47:27.102 | step 1 | route=IT_TicketPost | empId=32698 | query called at=11:47:27.102
2026-03-18 11:47:27.113 | step 2 | route=IT_TicketPost | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-18 11:47:27.116 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=14.48 | totalMs=14.48
2026-03-18 11:47:27.120 | step 1 | route=IT_TicketPost | empId=32698 | query called at=11:47:27.120
2026-03-18 11:47:27.174 | step 2 | route=IT_TicketPost | empId=32698 | query=IT_Ticket_Save_SPOC | queryMs=51.46
2026-03-18 11:47:27.176 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=56.86 | totalMs=56.86
2026-03-18 11:47:27.177 | step 1 | route=IT_TicketPost | empId=32698 | query called at=11:47:27.177
2026-03-18 11:47:27.179 | step 2 | route=IT_TicketPost | empId=32698 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-18 11:47:27.179 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=2.40 | totalMs=2.40
2026-03-18 11:47:27.180 | step 1 | route=IT_TicketPost | empId=32698 | query called at=11:47:27.180
2026-03-18 11:47:27.181 | step 2 | route=IT_TicketPost | empId=32698 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-18 11:47:27.181 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=1.86 | totalMs=1.86
2026-03-18 11:47:27.569 | step 1 | route=IT_Ticket | empId=32698 | query called at=11:47:27.569
2026-03-18 11:47:27.579 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-18 11:47:27.581 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-18 11:47:27.582 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 11:47:27.584 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-18 11:47:27.586 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=1.42
2026-03-18 11:47:27.624 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=37.85
2026-03-18 11:47:27.624 | step 3 | route=IT_Ticket | empId=32698 | apiMs=55.42 | totalMs=55.42
2026-03-18 11:47:27.625 | step 1 | route=IT_Ticket | empId=32698 | query called at=11:47:27.625
2026-03-18 11:47:27.626 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-18 11:47:27.627 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 11:47:27.629 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-18 11:47:27.629 | step 3 | route=IT_Ticket | empId=32698 | apiMs=4.50 | totalMs=4.50
2026-03-18 11:47:38.570 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=11:47:38.570
2026-03-18 11:47:38.615 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=44.57
2026-03-18 11:47:38.616 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=45.44 | totalMs=45.44
2026-03-18 11:47:38.975 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:38.975
2026-03-18 11:47:45.453 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=11:47:45.453
2026-03-18 11:47:45.516 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=62.55
2026-03-18 11:47:45.521 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=68.21 | totalMs=68.21
2026-03-18 11:47:45.524 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=11:47:45.524
2026-03-18 11:47:45.529 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-18 11:47:45.530 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-18 11:47:45.532 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-18 11:47:45.532 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=7.64 | totalMs=7.64
2026-03-18 11:47:45.757 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=11:47:45.757
2026-03-18 11:47:45.774 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=15.82
2026-03-18 11:47:45.774 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=16.64 | totalMs=16.64
2026-03-18 11:47:46.083 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:46.083
2026-03-18 11:50:26.807 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:50:26.807
2026-03-18 11:50:26.822 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=14.29
2026-03-18 11:50:26.830 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.71
2026-03-18 11:50:26.839 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-03-18 11:50:26.847 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-03-18 11:50:26.874 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=26.54
2026-03-18 11:50:26.909 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=34.85
2026-03-18 11:50:26.909 | step 3 | route=IT_Ticket | empId=46973 | apiMs=102.12 | totalMs=102.12
2026-03-18 11:50:26.910 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:50:26.910
2026-03-18 11:50:26.917 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.23
2026-03-18 11:50:26.926 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.91
2026-03-18 11:50:26.934 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-03-18 11:50:26.934 | step 3 | route=IT_Ticket | empId=46973 | apiMs=24.62 | totalMs=24.62
2026-03-18 11:59:52.499 | step 1 | route=IT_Ticket | empId=41819 | query called at=11:59:52.499
2026-03-18 11:59:52.530 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=30.25
2026-03-18 11:59:52.534 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-18 11:59:52.537 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-18 11:59:52.541 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-18 11:59:52.560 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=19.11
2026-03-18 11:59:52.593 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=32.76
2026-03-18 11:59:52.594 | step 3 | route=IT_Ticket | empId=41819 | apiMs=94.90 | totalMs=94.90
2026-03-18 11:59:52.594 | step 1 | route=IT_Ticket | empId=41819 | query called at=11:59:52.594
2026-03-18 11:59:52.610 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=15.08
2026-03-18 11:59:52.611 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 11:59:52.612 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-18 11:59:52.612 | step 3 | route=IT_Ticket | empId=41819 | apiMs=18.36 | totalMs=18.36
2026-03-18 12:00:13.368 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41819 | query called at=12:00:13.368
2026-03-18 12:00:13.815 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=447.38
2026-03-18 12:00:13.818 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41819 | apiMs=450.55 | totalMs=450.55
2026-03-18 12:00:20.404 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41819 | query called at=12:00:20.404
2026-03-18 12:00:20.424 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=18.85
2026-03-18 12:00:20.427 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41819 | apiMs=22.20 | totalMs=22.20
2026-03-18 12:01:40.903 | step 1 | route=IT_TicketPost | empId=41819 | query called at=12:01:40.903
2026-03-18 12:01:40.913 | step 2 | route=IT_TicketPost | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-18 12:01:40.917 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=14.54 | totalMs=14.54
2026-03-18 12:01:40.921 | step 1 | route=IT_TicketPost | empId=41819 | query called at=12:01:40.921
2026-03-18 12:01:40.936 | step 2 | route=IT_TicketPost | empId=41819 | query=IT_Ticket_Save_SPOC | queryMs=10.99
2026-03-18 12:01:40.937 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=16.13 | totalMs=16.13
2026-03-18 12:01:40.938 | step 1 | route=IT_TicketPost | empId=41819 | query called at=12:01:40.938
2026-03-18 12:01:40.939 | step 2 | route=IT_TicketPost | empId=41819 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-03-18 12:01:40.940 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=2.08 | totalMs=2.08
2026-03-18 12:01:41.166 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:01:41.166
2026-03-18 12:01:41.177 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-18 12:01:41.178 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-18 12:01:41.179 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-18 12:01:41.181 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-18 12:01:41.203 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=21.96
2026-03-18 12:01:41.241 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=38.07
2026-03-18 12:01:41.242 | step 3 | route=IT_Ticket | empId=41819 | apiMs=75.42 | totalMs=75.42
2026-03-18 12:01:41.242 | step 1 | route=IT_Ticket | empId=41819 | query called at=12:01:41.242
2026-03-18 12:01:41.244 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-18 12:01:41.245 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-18 12:01:41.246 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-18 12:01:41.246 | step 3 | route=IT_Ticket | empId=41819 | apiMs=4.40 | totalMs=4.40
2026-03-18 12:03:15.231 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-18 12:04:05.087 | step 1 | route=IT_Ticket | empId=413 | query called at=12:04:05.087
2026-03-18 12:04:05.098 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-18 12:04:05.099 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-18 12:04:05.101 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-18 12:04:05.102 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-18 12:04:05.104 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-18 12:04:05.142 | step 2 | route=IT_Ticket | empId=413 | query=VMS_Comp_login_proc | queryMs=38.29
2026-03-18 12:04:05.143 | step 3 | route=IT_Ticket | empId=413 | apiMs=55.93 | totalMs=55.93
2026-03-18 12:04:05.143 | step 1 | route=IT_Ticket | empId=413 | query called at=12:04:05.143
2026-03-18 12:04:05.145 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-18 12:04:05.146 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-18 12:04:05.147 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-18 12:04:05.148 | step 3 | route=IT_Ticket | empId=413 | apiMs=4.58 | totalMs=4.58
2026-03-18 12:04:15.189 | step 1 | route=Ticket_Entry_SPOC_Module | empId=413 | query called at=12:04:15.189
2026-03-18 12:04:15.483 | step 2 | route=Ticket_Entry_SPOC_Module | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=294.29
2026-03-18 12:04:15.488 | step 3 | route=Ticket_Entry_SPOC_Module | empId=413 | apiMs=299.29 | totalMs=299.29
2026-03-18 12:04:17.740 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=413 | query called at=12:04:17.740
2026-03-18 12:04:17.768 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=27.03
2026-03-18 12:04:17.772 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=413 | apiMs=31.89 | totalMs=31.89
2026-03-18 12:04:53.811 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=413 | query called at=12:04:53.811
2026-03-18 12:04:53.829 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=17.35
2026-03-18 12:04:53.834 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=413 | apiMs=22.54 | totalMs=22.54
2026-03-18 12:05:03.078 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=12:05:03.078
2026-03-18 12:05:03.177 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=98.54
2026-03-18 12:05:03.177 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=99.55 | totalMs=99.55
2026-03-18 12:05:03.613 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:05:03.613
2026-03-18 12:05:12.129 | step 1 | route=IT_TicketPost | empId=413 | query called at=12:05:12.129
2026-03-18 12:05:12.139 | step 2 | route=IT_TicketPost | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-18 12:05:12.143 | step 3 | route=IT_TicketPost | empId=413 | apiMs=14.17 | totalMs=14.17
2026-03-18 12:05:12.147 | step 1 | route=IT_TicketPost | empId=413 | query called at=12:05:12.147
2026-03-18 12:05:12.459 | step 2 | route=IT_TicketPost | empId=413 | query=IT_Ticket_Save_SPOC | queryMs=309.31
2026-03-18 12:05:12.463 | step 3 | route=IT_TicketPost | empId=413 | apiMs=315.86 | totalMs=315.86
2026-03-18 12:05:12.463 | step 1 | route=IT_TicketPost | empId=413 | query called at=12:05:12.463
2026-03-18 12:05:12.465 | step 2 | route=IT_TicketPost | empId=413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-18 12:05:12.465 | step 3 | route=IT_TicketPost | empId=413 | apiMs=2.34 | totalMs=2.34
2026-03-18 12:05:12.466 | step 1 | route=IT_TicketPost | empId=413 | query called at=12:05:12.466
2026-03-18 12:05:12.467 | step 2 | route=IT_TicketPost | empId=413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-18 12:05:12.467 | step 3 | route=IT_TicketPost | empId=413 | apiMs=1.60 | totalMs=1.60
2026-03-18 12:05:12.697 | step 1 | route=IT_Ticket | empId=413 | query called at=12:05:12.697
2026-03-18 12:05:12.708 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-18 12:05:12.709 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-18 12:05:12.711 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-18 12:05:12.712 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 12:05:12.714 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-18 12:05:12.753 | step 2 | route=IT_Ticket | empId=413 | query=VMS_Comp_login_proc | queryMs=38.91
2026-03-18 12:05:12.753 | step 3 | route=IT_Ticket | empId=413 | apiMs=56.30 | totalMs=56.30
2026-03-18 12:05:12.754 | step 1 | route=IT_Ticket | empId=413 | query called at=12:05:12.754
2026-03-18 12:05:12.755 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-18 12:05:12.757 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-18 12:05:12.758 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-18 12:05:12.758 | step 3 | route=IT_Ticket | empId=413 | apiMs=4.30 | totalMs=4.30
2026-03-18 12:05:17.075 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=12:05:17.075
2026-03-18 12:05:17.561 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=485.9
2026-03-18 12:05:17.564 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=488.95 | totalMs=488.95
2026-03-18 12:05:17.564 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=12:05:17.564
2026-03-18 12:05:17.566 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-18 12:05:17.568 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-18 12:05:17.569 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-18 12:05:17.569 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=5.06 | totalMs=5.06
2026-03-18 12:05:17.805 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=12:05:17.805
2026-03-18 12:05:17.822 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=16.71
2026-03-18 12:05:17.822 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=17.48 | totalMs=17.48
2026-03-18 12:05:18.562 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:05:18.562
2026-03-18 12:15:43.756 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=12:15:43.756
2026-03-18 12:15:43.850 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=93.51
2026-03-18 12:15:43.854 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=98.30 | totalMs=98.30
2026-03-18 12:15:51.445 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=12:15:51.445
2026-03-18 12:15:51.457 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-18 12:15:51.461 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=15.49 | totalMs=15.49
2026-03-18 12:16:02.615 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:16:02.615
2026-03-18 12:16:02.627 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-03-18 12:16:02.631 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.52 | totalMs=15.52
2026-03-18 12:16:02.634 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:16:02.634
2026-03-18 12:16:02.657 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=19.11
2026-03-18 12:16:02.661 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=26.87 | totalMs=26.87
2026-03-18 12:16:02.661 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:16:02.661
2026-03-18 12:16:02.691 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.77
2026-03-18 12:16:02.691 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=29.57 | totalMs=29.57
2026-03-18 12:16:02.691 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:16:02.691
2026-03-18 12:16:02.693 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-18 12:16:02.693 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.72 | totalMs=1.72
2026-03-18 12:16:10.528 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:16:10.528
2026-03-18 12:16:10.539 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-18 12:16:10.543 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-18 12:16:10.548 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-18 12:16:10.550 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-18 12:16:10.572 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=21.68
2026-03-18 12:16:10.610 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=37.77
2026-03-18 12:16:10.610 | step 3 | route=IT_Ticket | empId=46973 | apiMs=82.49 | totalMs=82.49
2026-03-18 12:16:10.610 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:16:10.610
2026-03-18 12:16:10.628 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=16.59
2026-03-18 12:16:10.629 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 12:16:10.630 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-18 12:16:10.630 | step 3 | route=IT_Ticket | empId=46973 | apiMs=20.02 | totalMs=20.02
2026-03-18 12:18:39.413 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:18:39.413
2026-03-18 12:18:39.427 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=12.67
2026-03-18 12:18:39.429 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-18 12:18:39.430 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-18 12:18:39.432 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-18 12:18:39.433 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-18 12:18:39.463 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=29.26
2026-03-18 12:18:39.463 | step 3 | route=IT_Ticket | empId=31232 | apiMs=50.19 | totalMs=50.19
2026-03-18 12:18:39.464 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:18:39.464
2026-03-18 12:18:39.465 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-18 12:18:39.467 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 12:18:39.468 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-18 12:18:39.468 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.42 | totalMs=4.42
2026-03-18 12:18:45.786 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=12:18:45.786
2026-03-18 12:18:45.819 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=32.58
2026-03-18 12:18:45.819 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=33.43 | totalMs=33.43
2026-03-18 12:18:47.912 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=12:18:47.912
2026-03-18 12:18:47.925 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-03-18 12:18:47.929 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=16.31 | totalMs=16.31
2026-03-18 12:19:31.199 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:19:31.199
2026-03-18 12:19:31.210 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-18 12:19:31.214 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=14.74 | totalMs=14.74
2026-03-18 12:19:31.218 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:19:31.218
2026-03-18 12:19:31.238 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=16.32
2026-03-18 12:19:31.241 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=22.38 | totalMs=22.38
2026-03-18 12:19:31.241 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:19:31.241
2026-03-18 12:19:31.243 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-18 12:19:31.243 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.08 | totalMs=2.08
2026-03-18 12:19:31.464 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:19:31.464
2026-03-18 12:19:31.474 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-18 12:19:31.476 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-18 12:19:31.477 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-18 12:19:31.479 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-18 12:19:31.480 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-18 12:19:31.499 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=18.84
2026-03-18 12:19:31.499 | step 3 | route=IT_Ticket | empId=31232 | apiMs=35.35 | totalMs=35.35
2026-03-18 12:19:31.500 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:19:31.500
2026-03-18 12:19:31.501 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-18 12:19:31.503 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-18 12:19:31.504 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-18 12:19:31.504 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.57 | totalMs=4.57
2026-03-18 12:23:27.806 | step 1 | route=IT_Ticket | empId=21206 | query called at=12:23:27.806
2026-03-18 12:23:27.840 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=33.45
2026-03-18 12:23:27.842 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-18 12:23:27.844 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-18 12:23:27.846 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-03-18 12:23:27.868 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=21.58
2026-03-18 12:23:27.904 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=36.19
2026-03-18 12:23:27.905 | step 3 | route=IT_Ticket | empId=21206 | apiMs=98.33 | totalMs=98.33
2026-03-18 12:23:27.905 | step 1 | route=IT_Ticket | empId=21206 | query called at=12:23:27.905
2026-03-18 12:23:27.923 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=17.75
2026-03-18 12:23:27.925 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-18 12:23:27.926 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-18 12:23:27.927 | step 3 | route=IT_Ticket | empId=21206 | apiMs=21.48 | totalMs=21.48
2026-03-18 12:23:41.459 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=12:23:41.459
2026-03-18 12:23:41.762 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=302.43
2026-03-18 12:23:41.766 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=306.63 | totalMs=306.63
2026-03-18 12:23:43.491 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=12:23:43.491
2026-03-18 12:23:43.507 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=12.94
2026-03-18 12:23:43.511 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=20.26 | totalMs=20.26
2026-03-18 12:24:25.962 | step 1 | route=IT_TicketPost | empId=21206 | query called at=12:24:25.962
2026-03-18 12:24:25.973 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-18 12:24:25.977 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=14.71 | totalMs=14.71
2026-03-18 12:24:25.980 | step 1 | route=IT_TicketPost | empId=21206 | query called at=12:24:25.980
2026-03-18 12:24:26.011 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=27.63
2026-03-18 12:24:26.013 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=33.16 | totalMs=33.16
2026-03-18 12:24:26.014 | step 1 | route=IT_TicketPost | empId=21206 | query called at=12:24:26.014
2026-03-18 12:24:26.015 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-18 12:24:26.016 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=1.93 | totalMs=1.93
2026-03-18 12:24:26.233 | step 1 | route=IT_Ticket | empId=21206 | query called at=12:24:26.233
2026-03-18 12:24:26.243 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-18 12:24:26.244 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-18 12:24:26.245 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-18 12:24:26.247 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-18 12:24:26.248 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-18 12:24:26.271 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=22.21
2026-03-18 12:24:26.271 | step 3 | route=IT_Ticket | empId=21206 | apiMs=38.26 | totalMs=38.26
2026-03-18 12:24:26.271 | step 1 | route=IT_Ticket | empId=21206 | query called at=12:24:26.271
2026-03-18 12:24:26.273 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-18 12:24:26.274 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-18 12:24:26.275 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-18 12:24:26.276 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.31 | totalMs=4.31
2026-03-18 12:26:06.987 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=12:26:06.987
2026-03-18 12:26:07.032 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=44.55
2026-03-18 12:26:07.033 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=45.56 | totalMs=45.56
2026-03-18 12:26:09.582 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:09.582
2026-03-18 12:26:16.277 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:26:16.277
2026-03-18 12:26:16.326 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=45.57
2026-03-18 12:26:16.331 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=53.95 | totalMs=53.95
2026-03-18 12:26:16.331 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:26:16.331
2026-03-18 12:26:16.334 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-18 12:26:16.335 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-18 12:26:16.336 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-18 12:26:16.337 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=5.18 | totalMs=5.18
2026-03-18 12:26:16.642 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=12:26:16.642
2026-03-18 12:26:16.668 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=22.49
2026-03-18 12:26:16.671 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=29.27 | totalMs=29.27
2026-03-18 12:26:17.768 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:17.768
2026-03-18 12:26:49.850 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:26:49.850
2026-03-18 12:26:49.861 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-18 12:26:49.862 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-18 12:26:49.863 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-03-18 12:26:49.864 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-18 12:26:49.866 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=0.75
2026-03-18 12:26:49.887 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=20.72
2026-03-18 12:26:49.887 | step 3 | route=IT_Ticket | empId=39370 | apiMs=37.18 | totalMs=37.18
2026-03-18 12:26:49.887 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:26:49.887
2026-03-18 12:26:49.889 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-18 12:26:49.890 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-18 12:26:49.891 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-18 12:26:49.891 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.04 | totalMs=4.04
2026-03-18 12:27:01.330 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=12:27:01.330
2026-03-18 12:27:01.628 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=297.24
2026-03-18 12:27:01.632 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=301.74 | totalMs=301.74
2026-03-18 12:27:03.377 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=12:27:03.377
2026-03-18 12:27:03.389 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.91
2026-03-18 12:27:03.390 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=12.80 | totalMs=12.80
2026-03-18 12:28:23.937 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:28:23.937
2026-03-18 12:28:23.947 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-18 12:28:23.951 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=14.32 | totalMs=14.32
2026-03-18 12:28:23.955 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:28:23.955
2026-03-18 12:28:23.989 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=30.8
2026-03-18 12:28:23.991 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=36.09 | totalMs=36.09
2026-03-18 12:28:23.991 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:28:23.991
2026-03-18 12:28:23.993 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-18 12:28:23.993 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.26 | totalMs=2.26
2026-03-18 12:28:23.994 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:28:23.994
2026-03-18 12:28:23.995 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-18 12:28:23.995 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=1.66 | totalMs=1.66
2026-03-18 12:28:31.914 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:28:31.914
2026-03-18 12:28:31.923 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-03-18 12:28:31.928 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-18 12:28:31.933 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-18 12:28:31.937 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-18 12:28:31.939 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-18 12:28:31.976 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=37.1
2026-03-18 12:28:31.977 | step 3 | route=IT_Ticket | empId=39370 | apiMs=62.85 | totalMs=62.85
2026-03-18 12:28:31.977 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:28:31.977
2026-03-18 12:28:31.979 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-18 12:28:31.980 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-18 12:28:31.981 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-18 12:28:31.982 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.61 | totalMs=4.61
2026-03-18 12:29:45.776 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=12:29:45.776
2026-03-18 12:29:45.797 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=21
2026-03-18 12:29:45.801 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=24.99 | totalMs=24.99
2026-03-18 12:29:51.806 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:51.806
2026-03-18 12:29:55.995 | step 1 | route=SPOC_Entry_Save | empId=58155 | query called at=12:29:55.995
2026-03-18 12:29:56.036 | step 2 | route=SPOC_Entry_Save | empId=58155 | query=IT_Ticket_Update_SPOC | queryMs=40.33
2026-03-18 12:29:56.042 | step 3 | route=SPOC_Entry_Save | empId=58155 | apiMs=46.70 | totalMs=46.70
2026-03-18 12:29:56.045 | step 1 | route=SPOC_Entry_Save | empId=58155 | query called at=12:29:56.045
2026-03-18 12:29:56.050 | step 2 | route=SPOC_Entry_Save | empId=58155 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-18 12:29:56.051 | step 2 | route=SPOC_Entry_Save | empId=58155 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-18 12:29:56.053 | step 2 | route=SPOC_Entry_Save | empId=58155 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-18 12:29:56.053 | step 3 | route=SPOC_Entry_Save | empId=58155 | apiMs=7.97 | totalMs=7.97
2026-03-18 12:29:56.284 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=12:29:56.284
2026-03-18 12:29:56.299 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=14.95
2026-03-18 12:29:56.300 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=15.74 | totalMs=15.74
2026-03-18 12:29:56.912 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:56.912
2026-03-18 12:30:16.227 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=12:30:16.227
2026-03-18 12:30:16.418 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=191.14
2026-03-18 12:30:16.422 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=195.74 | totalMs=195.74
2026-03-18 12:30:18.561 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=12:30:18.561
2026-03-18 12:30:18.573 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=11.94
2026-03-18 12:30:18.577 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=16.48 | totalMs=16.48
2026-03-18 12:30:46.272 | step 1 | route=IT_TicketPost | empId=21206 | query called at=12:30:46.272
2026-03-18 12:30:46.285 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=12.41
2026-03-18 12:30:46.287 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=15.41 | totalMs=15.41
2026-03-18 12:30:46.289 | step 1 | route=IT_TicketPost | empId=21206 | query called at=12:30:46.289
2026-03-18 12:30:46.309 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=16.86
2026-03-18 12:30:46.313 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=23.16 | totalMs=23.16
2026-03-18 12:30:46.313 | step 1 | route=IT_TicketPost | empId=21206 | query called at=12:30:46.313
2026-03-18 12:30:46.332 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.56
2026-03-18 12:30:46.332 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=19.21 | totalMs=19.21
2026-03-18 12:30:46.332 | step 1 | route=IT_TicketPost | empId=21206 | query called at=12:30:46.332
2026-03-18 12:30:46.334 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-18 12:30:46.334 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=1.70 | totalMs=1.70
2026-03-18 12:30:46.562 | step 1 | route=IT_Ticket | empId=21206 | query called at=12:30:46.562
2026-03-18 12:30:46.573 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-18 12:30:46.575 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-18 12:30:46.576 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-18 12:30:46.577 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-18 12:30:46.591 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=14.02
2026-03-18 12:30:46.634 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=42.47
2026-03-18 12:30:46.635 | step 3 | route=IT_Ticket | empId=21206 | apiMs=73.05 | totalMs=73.05
2026-03-18 12:30:46.635 | step 1 | route=IT_Ticket | empId=21206 | query called at=12:30:46.635
2026-03-18 12:30:46.651 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=14.89
2026-03-18 12:30:46.652 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-18 12:30:46.653 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-18 12:30:46.653 | step 3 | route=IT_Ticket | empId=21206 | apiMs=18.14 | totalMs=18.14
2026-03-18 12:41:53.104 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:41:53.104
2026-03-18 12:41:53.140 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=35.72
2026-03-18 12:41:53.145 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-18 12:41:53.153 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=4.6
2026-03-18 12:41:53.155 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.91
2026-03-18 12:41:53.176 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=21.17
2026-03-18 12:41:53.230 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=53.15
2026-03-18 12:41:53.230 | step 3 | route=IT_Ticket | empId=46982 | apiMs=126.32 | totalMs=126.32
2026-03-18 12:41:53.231 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:41:53.231
2026-03-18 12:41:53.250 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=18.89
2026-03-18 12:41:53.259 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=8.68
2026-03-18 12:41:53.269 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=9.86
2026-03-18 12:41:53.269 | step 3 | route=IT_Ticket | empId=46982 | apiMs=38.77 | totalMs=38.77
2026-03-18 12:42:04.519 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=12:42:04.519
2026-03-18 12:42:04.820 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=300.79
2026-03-18 12:42:04.821 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=301.61 | totalMs=301.61
2026-03-18 12:42:06.673 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=12:42:06.673
2026-03-18 12:42:06.685 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-03-18 12:42:06.689 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=15.49 | totalMs=15.49
2026-03-18 12:44:22.375 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:44:22.375
2026-03-18 12:44:22.386 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-18 12:44:22.391 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-18 12:44:22.396 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-18 12:44:22.400 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-18 12:44:22.402 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-18 12:44:22.441 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=39
2026-03-18 12:44:22.442 | step 3 | route=IT_Ticket | empId=46982 | apiMs=66.69 | totalMs=66.69
2026-03-18 12:44:22.442 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:44:22.442
2026-03-18 12:44:22.444 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-18 12:44:22.445 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-18 12:44:22.446 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-18 12:44:22.447 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.76 | totalMs=4.76
2026-03-18 12:44:29.878 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=12:44:29.878
2026-03-18 12:44:30.182 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=303.56
2026-03-18 12:44:30.183 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=304.46 | totalMs=304.46
2026-03-18 12:44:32.278 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=12:44:32.278
2026-03-18 12:44:32.291 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=12.16
2026-03-18 12:44:32.295 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=16.62 | totalMs=16.62
2026-03-18 12:45:20.957 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:45:20.957
2026-03-18 12:45:20.968 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-03-18 12:45:20.968 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=11.52 | totalMs=11.52
2026-03-18 12:45:20.969 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:45:20.969
2026-03-18 12:45:20.981 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=11.6
2026-03-18 12:45:20.983 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=14.60 | totalMs=14.60
2026-03-18 12:45:20.984 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:45:20.984
2026-03-18 12:45:20.986 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-18 12:45:20.986 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=2.44 | totalMs=2.44
2026-03-18 12:45:25.907 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:45:25.907
2026-03-18 12:45:25.918 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-03-18 12:45:25.924 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-18 12:45:25.929 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-03-18 12:45:25.934 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-18 12:45:25.935 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-18 12:45:25.975 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=38.93
2026-03-18 12:45:25.975 | step 3 | route=IT_Ticket | empId=46982 | apiMs=68.03 | totalMs=68.03
2026-03-18 12:45:25.975 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:45:25.975
2026-03-18 12:45:25.977 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-18 12:45:25.979 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-18 12:45:25.980 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-18 12:45:25.981 | step 3 | route=IT_Ticket | empId=46982 | apiMs=5.20 | totalMs=5.20
2026-03-18 12:45:52.794 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:45:52.794
2026-03-18 12:45:52.875 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=80.72
2026-03-18 12:45:52.875 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=81.67 | totalMs=81.67
2026-03-18 12:45:53.754 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:45:53.754
2026-03-18 12:46:02.360 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:46:02.360
2026-03-18 12:46:02.391 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=30.34
2026-03-18 12:46:02.397 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=36.41 | totalMs=36.41
2026-03-18 12:46:02.400 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:46:02.400
2026-03-18 12:46:02.405 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-18 12:46:02.406 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-18 12:46:02.407 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-18 12:46:02.408 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=7.61 | totalMs=7.61
2026-03-18 12:46:11.346 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:46:11.346
2026-03-18 12:46:11.363 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=16.57
2026-03-18 12:46:11.367 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=20.43 | totalMs=20.43
2026-03-18 12:46:11.697 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:46:11.697
2026-03-18 12:46:27.500 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:46:27.500
2026-03-18 12:46:27.514 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=13.47
2026-03-18 12:46:27.522 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=7.78
2026-03-18 12:46:27.531 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-03-18 12:46:27.539 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-03-18 12:46:27.548 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=8.13
2026-03-18 12:46:27.596 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=48.17
2026-03-18 12:46:27.596 | step 3 | route=IT_Ticket | empId=31232 | apiMs=96.26 | totalMs=96.26
2026-03-18 12:46:27.597 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:46:27.597
2026-03-18 12:46:27.605 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=7.38
2026-03-18 12:46:27.613 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-18 12:46:27.621 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-18 12:46:27.622 | step 3 | route=IT_Ticket | empId=31232 | apiMs=24.68 | totalMs=24.68
2026-03-18 12:46:53.098 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=12:46:53.098
2026-03-18 12:46:53.403 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=304.18
2026-03-18 12:46:53.404 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=305.10 | totalMs=305.10
2026-03-18 12:46:55.008 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=12:46:55.008
2026-03-18 12:46:55.020 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-03-18 12:46:55.024 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=15.98 | totalMs=15.98
2026-03-18 12:47:25.419 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:47:25.419
2026-03-18 12:47:25.429 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-18 12:47:25.433 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=14.59 | totalMs=14.59
2026-03-18 12:47:25.437 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:47:25.437
2026-03-18 12:47:25.451 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=11.15
2026-03-18 12:47:25.465 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=28.00 | totalMs=28.00
2026-03-18 12:47:25.465 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:47:25.465
2026-03-18 12:47:25.467 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-18 12:47:25.468 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.48 | totalMs=2.48
2026-03-18 12:47:25.712 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:47:25.712
2026-03-18 12:47:25.722 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-18 12:47:25.724 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-18 12:47:25.725 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-18 12:47:25.726 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-18 12:47:25.728 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-18 12:47:25.766 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=38.09
2026-03-18 12:47:25.766 | step 3 | route=IT_Ticket | empId=31232 | apiMs=54.64 | totalMs=54.64
2026-03-18 12:47:25.767 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:47:25.767
2026-03-18 12:47:25.768 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-18 12:47:25.770 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-18 12:47:25.771 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-18 12:47:25.771 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.63 | totalMs=4.63
2026-03-18 12:48:27.659 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=12:48:27.659
2026-03-18 12:48:27.702 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=42.27
2026-03-18 12:48:27.702 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=43.25 | totalMs=43.25
2026-03-18 12:48:28.397 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:48:28.397
2026-03-18 12:48:48.860 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:48:48.860
2026-03-18 12:48:48.913 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=52.18
2026-03-18 12:48:48.936 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=17.83
2026-03-18 12:48:48.945 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=3.51
2026-03-18 12:48:48.958 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-03-18 12:48:49.017 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=53.54
2026-03-18 12:48:49.019 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=158.79 | totalMs=158.79
2026-03-18 12:48:49.020 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:48:49.020
2026-03-18 12:48:49.076 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=56.46
2026-03-18 12:48:49.085 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.7
2026-03-18 12:48:49.087 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-18 12:48:49.087 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=67.44 | totalMs=67.44
2026-03-18 12:48:57.063 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:48:57.063
2026-03-18 12:48:57.065 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-18 12:48:57.070 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-18 12:48:57.074 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-18 12:48:57.077 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=13.67 | totalMs=13.67
2026-03-18 12:48:57.606 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:48:57.606
2026-03-18 12:48:57.608 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-18 12:48:57.609 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-18 12:48:57.611 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-18 12:48:57.611 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.58 | totalMs=4.58
2026-03-18 12:48:58.113 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:48:58.113
2026-03-18 12:48:58.114 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-18 12:48:58.115 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-18 12:48:58.117 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-18 12:48:58.117 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.42 | totalMs=4.42
2026-03-18 12:48:58.644 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:48:58.644
2026-03-18 12:48:58.645 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-18 12:48:58.646 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-18 12:48:58.648 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-18 12:48:58.648 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.49 | totalMs=4.49
2026-03-18 12:48:59.508 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=12:48:59.508
2026-03-18 12:48:59.524 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=15.17
2026-03-18 12:48:59.524 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=15.93 | totalMs=15.93
2026-03-18 12:49:00.090 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:49:00.090
2026-03-18 12:50:49.216 | step 1 | route=IT_Ticket_Report | empId=9752 | query called at=12:50:49.216
2026-03-18 12:50:54.280 | step 2 | route=IT_Ticket_Report | empId=9752 | query=kpi_it_ticket_report_page_proc | queryMs=5063.3
2026-03-18 12:50:54.280 | step 3 | route=IT_Ticket_Report | empId=9752 | apiMs=5,064.32 | totalMs=5,064.32
2026-03-18 12:50:54.718 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:50:54.718
2026-03-18 12:51:00.445 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:51:00.445
2026-03-18 12:51:17.091 | step 1 | route=IT_Ticket_Report | empId=46982 | query called at=12:51:17.091
2026-03-18 12:51:17.261 | step 2 | route=IT_Ticket_Report | empId=46982 | query=kpi_it_ticket_report_page_proc | queryMs=170.46
2026-03-18 12:51:17.262 | step 3 | route=IT_Ticket_Report | empId=46982 | apiMs=171.32 | totalMs=171.32
2026-03-18 12:51:17.649 | step 4 | route=pageRenderd | empId=46982 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:51:17.649
2026-03-18 12:51:51.989 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:51:51.989
2026-03-18 12:51:52.026 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=36.6
2026-03-18 12:51:52.028 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.82
2026-03-18 12:51:52.030 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-18 12:51:52.032 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-18 12:51:52.055 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=22.73
2026-03-18 12:51:52.094 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=38.26
2026-03-18 12:51:52.094 | step 3 | route=IT_Ticket | empId=39370 | apiMs=105.45 | totalMs=105.45
2026-03-18 12:51:52.094 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:51:52.094
2026-03-18 12:51:52.113 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=18.1
2026-03-18 12:51:52.115 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-18 12:51:52.117 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-18 12:51:52.117 | step 3 | route=IT_Ticket | empId=39370 | apiMs=22.48 | totalMs=22.48
2026-03-18 12:52:13.480 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:52:13.480
2026-03-18 12:52:13.492 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-03-18 12:52:13.494 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.85
2026-03-18 12:52:13.496 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-03-18 12:52:13.498 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-03-18 12:52:13.500 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=2.08
2026-03-18 12:52:13.539 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=38.6
2026-03-18 12:52:13.540 | step 3 | route=IT_Ticket | empId=39370 | apiMs=60.03 | totalMs=60.03
2026-03-18 12:52:13.540 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:52:13.540
2026-03-18 12:52:13.542 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-18 12:52:13.543 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 12:52:13.544 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 12:52:13.545 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.45 | totalMs=4.45
2026-03-18 12:52:18.792 | step 1 | route=IT_Ticket_Report | empId=39370 | query called at=12:52:18.792
2026-03-18 12:52:19.960 | step 2 | route=IT_Ticket_Report | empId=39370 | query=kpi_it_ticket_report_page_proc | queryMs=1166.75
2026-03-18 12:52:19.964 | step 3 | route=IT_Ticket_Report | empId=39370 | apiMs=1,171.29 | totalMs=1,171.29
2026-03-18 12:52:21.084 | step 4 | route=pageRenderd | empId=39370 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:52:21.084
2026-03-18 12:53:54.153 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:53:54.153
2026-03-18 12:53:54.164 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-03-18 12:53:54.169 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-18 12:53:54.173 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-18 12:53:54.194 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=17.23
2026-03-18 12:53:54.196 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-18 12:53:54.255 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=59.31
2026-03-18 12:53:54.255 | step 3 | route=IT_Ticket | empId=39370 | apiMs=102.76 | totalMs=102.76
2026-03-18 12:53:54.256 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:53:54.256
2026-03-18 12:53:54.258 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-18 12:53:54.259 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 12:53:54.260 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-18 12:53:54.260 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.44 | totalMs=4.44
2026-03-18 12:54:15.049 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=12:54:15.049
2026-03-18 12:54:15.353 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=303.88
2026-03-18 12:54:15.358 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=308.90 | totalMs=308.90
2026-03-18 12:54:17.198 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=12:54:17.198
2026-03-18 12:54:17.210 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-03-18 12:54:17.214 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=16.01 | totalMs=16.01
2026-03-18 12:55:54.006 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:55:54.006
2026-03-18 12:55:54.017 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-18 12:55:54.017 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=10.85 | totalMs=10.85
2026-03-18 12:55:54.018 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:55:54.018
2026-03-18 12:55:54.030 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=11.97
2026-03-18 12:55:54.032 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=14.60 | totalMs=14.60
2026-03-18 12:55:54.033 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:55:54.033
2026-03-18 12:55:54.035 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-18 12:55:54.035 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.34 | totalMs=2.34
2026-03-18 12:55:54.360 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:55:54.360
2026-03-18 12:55:54.370 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-03-18 12:55:54.372 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-18 12:55:54.373 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 12:55:54.374 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-18 12:55:54.376 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-18 12:55:54.415 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=38.67
2026-03-18 12:55:54.415 | step 3 | route=IT_Ticket | empId=39370 | apiMs=55.37 | totalMs=55.37
2026-03-18 12:55:54.416 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:55:54.416
2026-03-18 12:55:54.417 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-18 12:55:54.419 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-18 12:55:54.420 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-18 12:55:54.420 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.70 | totalMs=4.70
2026-03-18 12:58:09.684 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=12:58:09.684
2026-03-18 12:58:09.735 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=50.07
2026-03-18 12:58:09.738 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=54.16 | totalMs=54.16
2026-03-18 12:58:10.063 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:58:10.063
2026-03-18 12:58:19.691 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:58:19.691
2026-03-18 12:58:19.813 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=121.3
2026-03-18 12:58:19.842 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=151.19 | totalMs=151.19
2026-03-18 12:58:19.845 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:58:19.845
2026-03-18 12:58:19.850 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-18 12:58:19.851 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-18 12:58:19.852 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-18 12:58:19.852 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=7.01 | totalMs=7.01
2026-03-18 12:58:22.111 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=12:58:22.111
2026-03-18 12:58:22.123 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=12.12
2026-03-18 12:58:22.127 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=16.64 | totalMs=16.64
2026-03-18 12:58:22.483 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:58:22.483
2026-03-18 12:58:30.370 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:58:30.370
2026-03-18 12:58:30.386 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=15.25
2026-03-18 12:58:30.391 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-18 12:58:30.395 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-18 12:58:30.399 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-18 12:58:30.401 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-18 12:58:30.456 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=55.41
2026-03-18 12:58:30.457 | step 3 | route=IT_Ticket | empId=68413 | apiMs=86.36 | totalMs=86.36
2026-03-18 12:58:30.457 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:58:30.457
2026-03-18 12:58:30.465 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=7.58
2026-03-18 12:58:30.473 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-18 12:58:30.482 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-18 12:58:30.482 | step 3 | route=IT_Ticket | empId=68413 | apiMs=25.00 | totalMs=25.00
2026-03-18 12:58:32.723 | step 1 | route=IT_Ticket_Report | empId=68413 | query called at=12:58:32.723
2026-03-18 12:58:32.845 | step 2 | route=IT_Ticket_Report | empId=68413 | query=kpi_it_ticket_report_page_proc | queryMs=120.83
2026-03-18 12:58:32.848 | step 3 | route=IT_Ticket_Report | empId=68413 | apiMs=124.51 | totalMs=124.51
2026-03-18 12:58:33.180 | step 4 | route=pageRenderd | empId=68413 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:58:33.180
2026-03-18 13:00:58.438 | step 1 | route=IT_Ticket | empId=56156 | query called at=13:00:58.438
2026-03-18 13:00:58.449 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-18 13:00:58.455 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-18 13:00:58.459 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-18 13:00:58.464 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-18 13:00:58.465 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-18 13:00:58.504 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=38.04
2026-03-18 13:00:58.504 | step 3 | route=IT_Ticket | empId=56156 | apiMs=65.76 | totalMs=65.76
2026-03-18 13:00:58.504 | step 1 | route=IT_Ticket | empId=56156 | query called at=13:00:58.504
2026-03-18 13:00:58.506 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-18 13:00:58.508 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-18 13:00:58.509 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-18 13:00:58.509 | step 3 | route=IT_Ticket | empId=56156 | apiMs=4.84 | totalMs=4.84
2026-03-18 13:01:02.514 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56156 | query called at=13:01:02.514
2026-03-18 13:01:03.054 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=539.14
2026-03-18 13:01:03.054 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56156 | apiMs=540.03 | totalMs=540.03
2026-03-18 13:01:04.340 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query called at=13:01:04.340
2026-03-18 13:01:04.355 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-03-18 13:01:04.359 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56156 | apiMs=18.29 | totalMs=18.29
2026-03-18 13:01:32.227 | step 1 | route=IT_Ticket | empId=68413 | query called at=13:01:32.227
2026-03-18 13:01:32.239 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-03-18 13:01:32.244 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-18 13:01:32.248 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-18 13:01:32.252 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-18 13:01:32.254 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-18 13:01:32.292 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=38
2026-03-18 13:01:32.293 | step 3 | route=IT_Ticket | empId=68413 | apiMs=65.48 | totalMs=65.48
2026-03-18 13:01:32.293 | step 1 | route=IT_Ticket | empId=68413 | query called at=13:01:32.293
2026-03-18 13:01:32.295 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-18 13:01:32.296 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-18 13:01:32.297 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-18 13:01:32.298 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.78 | totalMs=4.78
2026-03-18 13:01:41.158 | step 1 | route=IT_TicketPost | empId=56156 | query called at=13:01:41.158
2026-03-18 13:01:41.169 | step 2 | route=IT_TicketPost | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-18 13:01:41.169 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=11.26 | totalMs=11.26
2026-03-18 13:01:41.169 | step 1 | route=IT_TicketPost | empId=56156 | query called at=13:01:41.169
2026-03-18 13:01:42.190 | step 2 | route=IT_TicketPost | empId=56156 | query=IT_Ticket_Save_SPOC | queryMs=1020.42
2026-03-18 13:01:42.222 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=1,052.96 | totalMs=1,052.96
2026-03-18 13:01:42.223 | step 1 | route=IT_TicketPost | empId=56156 | query called at=13:01:42.223
2026-03-18 13:01:42.225 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-18 13:01:42.225 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=2.63 | totalMs=2.63
2026-03-18 13:01:42.226 | step 1 | route=IT_TicketPost | empId=56156 | query called at=13:01:42.226
2026-03-18 13:01:42.227 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-18 13:01:42.228 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=1.80 | totalMs=1.80
2026-03-18 13:01:42.504 | step 1 | route=IT_Ticket | empId=56156 | query called at=13:01:42.504
2026-03-18 13:01:42.517 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-18 13:01:42.522 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-18 13:01:42.523 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-18 13:01:42.524 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-18 13:01:42.526 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-18 13:01:42.560 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=33.15
2026-03-18 13:01:42.560 | step 3 | route=IT_Ticket | empId=56156 | apiMs=56.17 | totalMs=56.17
2026-03-18 13:01:42.560 | step 1 | route=IT_Ticket | empId=56156 | query called at=13:01:42.560
2026-03-18 13:01:42.562 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-18 13:01:42.563 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-18 13:01:42.564 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-18 13:01:42.564 | step 3 | route=IT_Ticket | empId=56156 | apiMs=4.07 | totalMs=4.07
2026-03-18 13:07:12.520 | step 1 | route=IT_Ticket | empId=61350 | query called at=13:07:12.520
2026-03-18 13:07:12.555 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=33.87
2026-03-18 13:07:12.560 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-18 13:07:12.605 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=41.91
2026-03-18 13:07:12.610 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-18 13:07:12.632 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=21.63
2026-03-18 13:07:12.671 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=38.86
2026-03-18 13:07:12.672 | step 3 | route=IT_Ticket | empId=61350 | apiMs=151.81 | totalMs=151.81
2026-03-18 13:07:12.672 | step 1 | route=IT_Ticket | empId=61350 | query called at=13:07:12.672
2026-03-18 13:07:12.690 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=17.55
2026-03-18 13:07:12.692 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-18 13:07:12.693 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-18 13:07:12.694 | step 3 | route=IT_Ticket | empId=61350 | apiMs=21.19 | totalMs=21.19
2026-03-18 13:07:29.117 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=13:07:29.117
2026-03-18 13:07:29.171 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.16
2026-03-18 13:07:29.172 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=55.02 | totalMs=55.02
2026-03-18 13:07:31.691 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=13:07:31.691
2026-03-18 13:07:31.701 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-18 13:07:31.705 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.09 | totalMs=14.09
2026-03-18 13:10:09.553 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:10:09.553
2026-03-18 13:10:09.579 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=25.68
2026-03-18 13:10:09.583 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=30.02 | totalMs=30.02
2026-03-18 13:10:09.586 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:10:09.586
2026-03-18 13:10:09.612 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=22.37
2026-03-18 13:10:09.630 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=44.00 | totalMs=44.00
2026-03-18 13:10:09.630 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:10:09.630
2026-03-18 13:10:09.660 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.74
2026-03-18 13:10:09.660 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=29.51 | totalMs=29.51
2026-03-18 13:10:09.660 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:10:09.660
2026-03-18 13:10:09.662 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-18 13:10:09.662 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.76 | totalMs=1.76
2026-03-18 13:10:10.012 | step 1 | route=IT_Ticket | empId=61350 | query called at=13:10:10.012
2026-03-18 13:10:10.022 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-18 13:10:10.024 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-18 13:10:10.025 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-18 13:10:10.027 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-18 13:10:10.029 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-18 13:10:10.067 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=38.04
2026-03-18 13:10:10.067 | step 3 | route=IT_Ticket | empId=61350 | apiMs=55.30 | totalMs=55.30
2026-03-18 13:10:10.068 | step 1 | route=IT_Ticket | empId=61350 | query called at=13:10:10.068
2026-03-18 13:10:10.069 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-18 13:10:10.071 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 13:10:10.072 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-18 13:10:10.073 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.86 | totalMs=4.86
2026-03-18 13:12:30.675 | step 1 | route=IT_Ticket | empId=43865 | query called at=13:12:30.675
2026-03-18 13:12:30.695 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=19.64
2026-03-18 13:12:30.704 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=8.78
2026-03-18 13:12:30.713 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=8.48
2026-03-18 13:12:30.722 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=8.98
2026-03-18 13:12:30.732 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=9.5
2026-03-18 13:12:30.822 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=89.36
2026-03-18 13:12:30.822 | step 3 | route=IT_Ticket | empId=43865 | apiMs=147.52 | totalMs=147.52
2026-03-18 13:12:30.822 | step 1 | route=IT_Ticket | empId=43865 | query called at=13:12:30.822
2026-03-18 13:12:30.831 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=8.67
2026-03-18 13:12:30.842 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=9.86
2026-03-18 13:12:30.853 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=10.46
2026-03-18 13:12:30.853 | step 3 | route=IT_Ticket | empId=43865 | apiMs=30.47 | totalMs=30.47
2026-03-18 13:12:43.749 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43865 | query called at=13:12:43.749
2026-03-18 13:12:44.180 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=430.19
2026-03-18 13:12:44.184 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43865 | apiMs=434.50 | totalMs=434.50
2026-03-18 13:12:49.880 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query called at=13:12:49.880
2026-03-18 13:12:49.892 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-03-18 13:12:49.896 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43865 | apiMs=15.81 | totalMs=15.81
2026-03-18 13:14:09.841 | step 1 | route=IT_TicketPost | empId=43865 | query called at=13:14:09.841
2026-03-18 13:14:09.867 | step 2 | route=IT_TicketPost | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=25.4
2026-03-18 13:14:09.870 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=28.84 | totalMs=28.84
2026-03-18 13:14:09.873 | step 1 | route=IT_TicketPost | empId=43865 | query called at=13:14:09.873
2026-03-18 13:14:09.895 | step 2 | route=IT_TicketPost | empId=43865 | query=IT_Ticket_Save_SPOC | queryMs=18.99
2026-03-18 13:14:09.897 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=23.90 | totalMs=23.90
2026-03-18 13:14:09.897 | step 1 | route=IT_TicketPost | empId=43865 | query called at=13:14:09.897
2026-03-18 13:14:09.927 | step 2 | route=IT_TicketPost | empId=43865 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.6
2026-03-18 13:14:09.927 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=30.26 | totalMs=30.26
2026-03-18 13:14:10.258 | step 1 | route=IT_Ticket | empId=43865 | query called at=13:14:10.258
2026-03-18 13:14:10.269 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-18 13:14:10.271 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-18 13:14:10.272 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-18 13:14:10.274 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-18 13:14:10.276 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-18 13:14:10.314 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=38.4
2026-03-18 13:14:10.315 | step 3 | route=IT_Ticket | empId=43865 | apiMs=56.63 | totalMs=56.63
2026-03-18 13:14:10.315 | step 1 | route=IT_Ticket | empId=43865 | query called at=13:14:10.315
2026-03-18 13:14:10.317 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-18 13:14:10.318 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-18 13:14:10.320 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-18 13:14:10.320 | step 3 | route=IT_Ticket | empId=43865 | apiMs=4.73 | totalMs=4.73
2026-03-18 13:19:04.566 | step 1 | route=Ticket_SPOC_Approve | empId=21777 | query called at=13:19:04.566
2026-03-18 13:19:04.612 | step 2 | route=Ticket_SPOC_Approve | empId=21777 | query=IT_TIcket_SPOCApp_Report | queryMs=45.82
2026-03-18 13:19:04.613 | step 3 | route=Ticket_SPOC_Approve | empId=21777 | apiMs=46.88 | totalMs=46.88
2026-03-18 13:19:04.995 | step 4 | route=pageRenderd | empId=21777 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:19:04.995
2026-03-18 13:19:08.409 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=13:19:08.409
2026-03-18 13:19:08.463 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=52.72
2026-03-18 13:19:08.463 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=53.55 | totalMs=53.55
2026-03-18 13:19:09.016 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:19:09.016
2026-03-18 13:19:09.661 | step 1 | route=SPOC_Entry_Save | empId=21777 | query called at=13:19:09.661
2026-03-18 13:19:09.695 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=IT_Ticket_Update_SPOC | queryMs=33.67
2026-03-18 13:19:09.703 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=IT_Ticket_Update_SPOC | queryMs=3.1
2026-03-18 13:19:09.708 | step 3 | route=SPOC_Entry_Save | empId=21777 | apiMs=47.74 | totalMs=47.74
2026-03-18 13:19:09.712 | step 1 | route=SPOC_Entry_Save | empId=21777 | query called at=13:19:09.712
2026-03-18 13:19:09.735 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.77
2026-03-18 13:19:09.737 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-18 13:19:09.738 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-18 13:19:09.738 | step 3 | route=SPOC_Entry_Save | empId=21777 | apiMs=26.13 | totalMs=26.13
2026-03-18 13:19:18.397 | step 1 | route=SPOC_Entry_Save | empId=21777 | query called at=13:19:18.397
2026-03-18 13:19:18.399 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-03-18 13:19:18.404 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-18 13:19:18.409 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-18 13:19:18.412 | step 3 | route=SPOC_Entry_Save | empId=21777 | apiMs=15.57 | totalMs=15.57
2026-03-18 13:19:19.649 | step 1 | route=Ticket_SPOC_Approve | empId=21777 | query called at=13:19:19.649
2026-03-18 13:19:19.665 | step 2 | route=Ticket_SPOC_Approve | empId=21777 | query=IT_TIcket_SPOCApp_Report | queryMs=15.41
2026-03-18 13:19:19.665 | step 3 | route=Ticket_SPOC_Approve | empId=21777 | apiMs=16.19 | totalMs=16.19
2026-03-18 13:19:20.024 | step 4 | route=pageRenderd | empId=21777 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:19:20.024
2026-03-18 13:46:02.025 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=13:46:02.025
2026-03-18 13:46:02.090 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=63.9
2026-03-18 13:46:02.090 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=64.84 | totalMs=64.84
2026-03-18 13:46:02.715 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:46:02.715
2026-03-18 13:46:15.721 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=13:46:15.721
2026-03-18 13:46:15.754 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=IT_Ticket_Update_SPOC | queryMs=33.05
2026-03-18 13:46:15.756 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=35.55 | totalMs=35.55
2026-03-18 13:46:15.757 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=13:46:15.757
2026-03-18 13:46:15.759 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-18 13:46:15.760 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-18 13:46:15.761 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-18 13:46:15.762 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=5.11 | totalMs=5.11
2026-03-18 13:46:26.549 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=13:46:26.549
2026-03-18 13:46:26.588 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=38.58
2026-03-18 13:46:26.591 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=42.17 | totalMs=42.17
2026-03-18 13:46:27.033 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:46:27.033
2026-03-18 13:54:05.357 | step 5 | route=dashboard | empId=GHA0041 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-18 13:55:47.550 | step 5 | route=dashboard | empId=GRA0290 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-18 13:56:34.455 | step 5 | route=dashboard | empId=GHA0041 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-18 13:57:38.229 | step 5 | route=dashboard | empId=GHA0041 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-18 14:02:53.994 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:02:53.994
2026-03-18 14:02:54.029 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=33.95
2026-03-18 14:02:54.031 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-18 14:02:54.032 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-18 14:02:54.034 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-18 14:02:54.057 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=22.6
2026-03-18 14:02:54.094 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=37.13
2026-03-18 14:02:54.094 | step 3 | route=IT_Ticket | empId=49869 | apiMs=100.05 | totalMs=100.05
2026-03-18 14:02:54.095 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:02:54.095
2026-03-18 14:02:54.114 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=18.6
2026-03-18 14:02:54.115 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 14:02:54.117 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-18 14:02:54.117 | step 3 | route=IT_Ticket | empId=49869 | apiMs=22.19 | totalMs=22.19
2026-03-18 14:03:00.546 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=14:03:00.546
2026-03-18 14:03:00.976 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=430.38
2026-03-18 14:03:00.977 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=431.39 | totalMs=431.39
2026-03-18 14:03:02.880 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=14:03:02.880
2026-03-18 14:03:02.892 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.5
2026-03-18 14:03:02.896 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=15.58 | totalMs=15.58
2026-03-18 14:03:28.332 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:03:28.332
2026-03-18 14:03:28.348 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=14.72
2026-03-18 14:03:28.352 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-18 14:03:28.356 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-18 14:03:28.361 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-18 14:03:28.362 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-18 14:03:28.441 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=78.44
2026-03-18 14:03:28.441 | step 3 | route=IT_Ticket | empId=68413 | apiMs=108.90 | totalMs=108.90
2026-03-18 14:03:28.442 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:03:28.442
2026-03-18 14:03:28.443 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-18 14:03:28.444 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-18 14:03:28.445 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-18 14:03:28.446 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.21 | totalMs=4.21
2026-03-18 14:03:50.041 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=14:03:50.041
2026-03-18 14:03:50.358 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=316.41
2026-03-18 14:03:50.358 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=317.30 | totalMs=317.30
2026-03-18 14:03:52.335 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=14:03:52.335
2026-03-18 14:03:52.352 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12.36
2026-03-18 14:03:52.355 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=20.10 | totalMs=20.10
2026-03-18 14:04:00.966 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:04:00.966
2026-03-18 14:04:00.977 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-18 14:04:00.977 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=11.17 | totalMs=11.17
2026-03-18 14:04:00.977 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:04:00.977
2026-03-18 14:04:00.999 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=21.4
2026-03-18 14:04:01.002 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=24.16 | totalMs=24.16
2026-03-18 14:04:01.002 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:04:01.002
2026-03-18 14:04:01.032 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.12
2026-03-18 14:04:01.032 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=29.98 | totalMs=29.98
2026-03-18 14:04:01.032 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:04:01.032
2026-03-18 14:04:01.034 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-18 14:04:01.034 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=1.56 | totalMs=1.56
2026-03-18 14:04:06.765 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:04:06.765
2026-03-18 14:04:06.775 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-18 14:04:06.781 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-18 14:04:06.785 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-18 14:04:06.787 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-18 14:04:06.788 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-18 14:04:06.822 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=33.32
2026-03-18 14:04:06.822 | step 3 | route=IT_Ticket | empId=49869 | apiMs=57.02 | totalMs=57.02
2026-03-18 14:04:06.823 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:04:06.823
2026-03-18 14:04:06.824 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-18 14:04:06.826 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-18 14:04:06.827 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-18 14:04:06.827 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.41 | totalMs=4.41
2026-03-18 14:05:16.195 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=14:05:16.195
2026-03-18 14:05:16.268 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=72.37
2026-03-18 14:05:16.272 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=76.84 | totalMs=76.84
2026-03-18 14:05:16.704 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:05:16.704
2026-03-18 14:05:23.129 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=14:05:23.129
2026-03-18 14:05:23.951 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=822.15
2026-03-18 14:05:24.011 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=882.11 | totalMs=882.11
2026-03-18 14:05:24.014 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=14:05:24.014
2026-03-18 14:05:24.019 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-18 14:05:24.023 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-18 14:05:24.025 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-18 14:05:24.025 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=10.88 | totalMs=10.88
2026-03-18 14:05:28.346 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=14:05:28.346
2026-03-18 14:05:28.367 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=20.4
2026-03-18 14:05:28.371 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=24.83 | totalMs=24.83
2026-03-18 14:05:28.715 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:05:28.715
2026-03-18 14:05:32.651 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=14:05:32.651
2026-03-18 14:05:32.691 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=39.99
2026-03-18 14:05:32.695 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=44.22 | totalMs=44.22
2026-03-18 14:05:33.045 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:05:33.045
2026-03-18 14:05:56.721 | step 1 | route=IT_TicketPost | empId=68413 | query called at=14:05:56.721
2026-03-18 14:05:56.733 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.49
2026-03-18 14:05:56.736 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=15.90 | totalMs=15.90
2026-03-18 14:05:56.740 | step 1 | route=IT_TicketPost | empId=68413 | query called at=14:05:56.740
2026-03-18 14:05:56.862 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=118.5
2026-03-18 14:05:56.871 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=130.94 | totalMs=130.94
2026-03-18 14:05:56.871 | step 1 | route=IT_TicketPost | empId=68413 | query called at=14:05:56.871
2026-03-18 14:05:56.874 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-18 14:05:56.874 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.51 | totalMs=2.51
2026-03-18 14:05:56.874 | step 1 | route=IT_TicketPost | empId=68413 | query called at=14:05:56.874
2026-03-18 14:05:56.876 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-18 14:05:56.876 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=1.68 | totalMs=1.68
2026-03-18 14:05:57.104 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:05:57.104
2026-03-18 14:05:57.115 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-18 14:05:57.117 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-18 14:05:57.118 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-18 14:05:57.120 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-18 14:05:57.122 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.77
2026-03-18 14:05:57.173 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=51.03
2026-03-18 14:05:57.174 | step 3 | route=IT_Ticket | empId=68413 | apiMs=69.25 | totalMs=69.25
2026-03-18 14:05:57.174 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:05:57.174
2026-03-18 14:05:57.177 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=2.6
2026-03-18 14:05:57.179 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=2.02
2026-03-18 14:05:57.182 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.93
2026-03-18 14:05:57.182 | step 3 | route=IT_Ticket | empId=68413 | apiMs=8.02 | totalMs=8.02
2026-03-18 14:12:28.369 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:12:28.369
2026-03-18 14:12:28.403 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=33.4
2026-03-18 14:12:28.408 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-18 14:12:28.413 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-18 14:12:28.417 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-18 14:12:28.440 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=22.57
2026-03-18 14:12:28.478 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=37.93
2026-03-18 14:12:28.478 | step 3 | route=IT_Ticket | empId=60438 | apiMs=109.67 | totalMs=109.67
2026-03-18 14:12:28.479 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:12:28.479
2026-03-18 14:12:28.496 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=16.86
2026-03-18 14:12:28.497 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-18 14:12:28.499 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-18 14:12:28.499 | step 3 | route=IT_Ticket | empId=60438 | apiMs=20.20 | totalMs=20.20
2026-03-18 14:12:36.410 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=14:12:36.410
2026-03-18 14:12:36.466 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.15
2026-03-18 14:12:36.466 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=56.00 | totalMs=56.00
2026-03-18 14:12:38.821 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=14:12:38.821
2026-03-18 14:12:38.868 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=47.06
2026-03-18 14:12:38.872 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=51.40 | totalMs=51.40
2026-03-18 14:12:47.093 | step 1 | route=IT_Ticket | empId=61350 | query called at=14:12:47.093
2026-03-18 14:12:47.103 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-18 14:12:47.105 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-18 14:12:47.107 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-18 14:12:47.108 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-18 14:12:47.110 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-18 14:12:47.143 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.33
2026-03-18 14:12:47.144 | step 3 | route=IT_Ticket | empId=61350 | apiMs=51.06 | totalMs=51.06
2026-03-18 14:12:47.144 | step 1 | route=IT_Ticket | empId=61350 | query called at=14:12:47.144
2026-03-18 14:12:47.146 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-18 14:12:47.147 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-18 14:12:47.149 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-18 14:12:47.149 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.72 | totalMs=4.72
2026-03-18 14:12:54.948 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=14:12:54.948
2026-03-18 14:12:55.003 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.59
2026-03-18 14:12:55.003 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=55.45 | totalMs=55.45
2026-03-18 14:12:57.475 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=14:12:57.475
2026-03-18 14:12:57.485 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-18 14:12:57.489 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.05 | totalMs=14.05
2026-03-18 14:13:16.947 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:13:16.947
2026-03-18 14:13:16.958 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-18 14:13:16.961 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.43 | totalMs=14.43
2026-03-18 14:13:16.965 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:13:16.965
2026-03-18 14:13:17.016 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=48.43
2026-03-18 14:13:17.018 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=53.42 | totalMs=53.42
2026-03-18 14:13:17.018 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:13:17.018
2026-03-18 14:13:17.020 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-18 14:13:17.021 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.41 | totalMs=2.41
2026-03-18 14:13:17.021 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:13:17.021
2026-03-18 14:13:17.023 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-18 14:13:17.023 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.91 | totalMs=1.91
2026-03-18 14:13:17.278 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:13:17.278
2026-03-18 14:13:17.288 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-18 14:13:17.290 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-18 14:13:17.292 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-18 14:13:17.293 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-18 14:13:17.295 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-18 14:13:17.328 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=33.06
2026-03-18 14:13:17.328 | step 3 | route=IT_Ticket | empId=60438 | apiMs=50.23 | totalMs=50.23
2026-03-18 14:13:17.329 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:13:17.329
2026-03-18 14:13:17.330 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-18 14:13:17.332 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-18 14:13:17.333 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-18 14:13:17.333 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.39 | totalMs=4.39
2026-03-18 14:13:18.462 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:13:18.462
2026-03-18 14:13:18.473 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-18 14:13:18.477 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-18 14:13:18.482 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-18 14:13:18.486 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 14:13:18.487 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-18 14:13:18.520 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=32.74
2026-03-18 14:13:18.521 | step 3 | route=IT_Ticket | empId=55868 | apiMs=59.21 | totalMs=59.21
2026-03-18 14:13:18.521 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:13:18.521
2026-03-18 14:13:18.523 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-18 14:13:18.524 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-18 14:13:18.525 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-18 14:13:18.525 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.29 | totalMs=4.29
2026-03-18 14:13:33.300 | step 1 | route=IT_TicketPost | empId=61350 | query called at=14:13:33.300
2026-03-18 14:13:33.310 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-18 14:13:33.314 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.24 | totalMs=14.24
2026-03-18 14:13:33.318 | step 1 | route=IT_TicketPost | empId=61350 | query called at=14:13:33.318
2026-03-18 14:13:33.330 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=9.15
2026-03-18 14:13:33.340 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=22.23 | totalMs=22.23
2026-03-18 14:13:33.340 | step 1 | route=IT_TicketPost | empId=61350 | query called at=14:13:33.340
2026-03-18 14:13:33.342 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-18 14:13:33.343 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.23 | totalMs=2.23
2026-03-18 14:13:33.343 | step 1 | route=IT_TicketPost | empId=61350 | query called at=14:13:33.343
2026-03-18 14:13:33.344 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-18 14:13:33.345 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.70 | totalMs=1.70
2026-03-18 14:13:33.767 | step 1 | route=IT_Ticket | empId=61350 | query called at=14:13:33.767
2026-03-18 14:13:33.777 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-18 14:13:33.779 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-18 14:13:33.781 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-18 14:13:33.782 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-18 14:13:33.784 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-18 14:13:33.817 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=32.98
2026-03-18 14:13:33.817 | step 3 | route=IT_Ticket | empId=61350 | apiMs=49.92 | totalMs=49.92
2026-03-18 14:13:33.818 | step 1 | route=IT_Ticket | empId=61350 | query called at=14:13:33.818
2026-03-18 14:13:33.819 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-18 14:13:33.820 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-18 14:13:33.822 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-18 14:13:33.822 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.36 | totalMs=4.36
2026-03-18 14:23:19.894 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:23:19.894
2026-03-18 14:23:19.955 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=60.08
2026-03-18 14:23:19.965 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=6.56
2026-03-18 14:23:19.970 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-18 14:23:19.974 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-18 14:23:19.989 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=15.22
2026-03-18 14:23:20.015 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=25.63
2026-03-18 14:23:20.016 | step 3 | route=IT_Ticket | empId=46290 | apiMs=121.37 | totalMs=121.37
2026-03-18 14:23:20.016 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:23:20.016
2026-03-18 14:23:20.029 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=12.52
2026-03-18 14:23:20.030 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-18 14:23:20.031 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-18 14:23:20.032 | step 3 | route=IT_Ticket | empId=46290 | apiMs=15.49 | totalMs=15.49
2026-03-18 14:23:25.233 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=14:23:25.233
2026-03-18 14:23:25.545 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=310.81
2026-03-18 14:23:25.548 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=314.97 | totalMs=314.97
2026-03-18 14:23:26.841 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=14:23:26.841
2026-03-18 14:23:26.865 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=23.65
2026-03-18 14:23:26.869 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=27.43 | totalMs=27.43
2026-03-18 14:23:49.139 | step 1 | route=IT_Ticket | empId=41671 | query called at=14:23:49.139
2026-03-18 14:23:49.150 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-18 14:23:49.151 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-18 14:23:49.153 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 14:23:49.154 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-18 14:23:49.156 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.49
2026-03-18 14:23:49.190 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=33.83
2026-03-18 14:23:49.191 | step 3 | route=IT_Ticket | empId=41671 | apiMs=52.33 | totalMs=52.33
2026-03-18 14:23:49.191 | step 1 | route=IT_Ticket | empId=41671 | query called at=14:23:49.191
2026-03-18 14:23:49.193 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-18 14:23:49.195 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-18 14:23:49.196 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-18 14:23:49.196 | step 3 | route=IT_Ticket | empId=41671 | apiMs=5.02 | totalMs=5.02
2026-03-18 14:24:00.470 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=14:24:00.470
2026-03-18 14:24:00.775 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=304.91
2026-03-18 14:24:00.776 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=305.92 | totalMs=305.92
2026-03-18 14:24:02.781 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=14:24:02.781
2026-03-18 14:24:02.793 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.74
2026-03-18 14:24:02.797 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=15.90 | totalMs=15.90
2026-03-18 14:26:40.212 | step 1 | route=IT_TicketPost | empId=41671 | query called at=14:26:40.212
2026-03-18 14:26:40.228 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=15.21
2026-03-18 14:26:40.231 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=19.60 | totalMs=19.60
2026-03-18 14:26:40.235 | step 1 | route=IT_TicketPost | empId=41671 | query called at=14:26:40.235
2026-03-18 14:26:40.274 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=36
2026-03-18 14:26:40.287 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=51.83 | totalMs=51.83
2026-03-18 14:26:40.287 | step 1 | route=IT_TicketPost | empId=41671 | query called at=14:26:40.287
2026-03-18 14:26:40.295 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.1
2026-03-18 14:26:40.296 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=8.87 | totalMs=8.87
2026-03-18 14:26:40.518 | step 1 | route=IT_Ticket | empId=41671 | query called at=14:26:40.518
2026-03-18 14:26:40.528 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-18 14:26:40.530 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-18 14:26:40.532 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 14:26:40.533 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-18 14:26:40.534 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-18 14:26:40.573 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=38.32
2026-03-18 14:26:40.573 | step 3 | route=IT_Ticket | empId=41671 | apiMs=55.29 | totalMs=55.29
2026-03-18 14:26:40.574 | step 1 | route=IT_Ticket | empId=41671 | query called at=14:26:40.574
2026-03-18 14:26:40.575 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-18 14:26:40.577 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-18 14:26:40.578 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-18 14:26:40.578 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.15 | totalMs=4.15
2026-03-18 14:27:15.564 | step 1 | route=IT_TicketPost | empId=46290 | query called at=14:27:15.564
2026-03-18 14:27:15.575 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-03-18 14:27:15.579 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=15.00 | totalMs=15.00
2026-03-18 14:27:15.582 | step 1 | route=IT_TicketPost | empId=46290 | query called at=14:27:15.582
2026-03-18 14:27:15.595 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=10.09
2026-03-18 14:27:15.597 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=15.29 | totalMs=15.29
2026-03-18 14:27:15.598 | step 1 | route=IT_TicketPost | empId=46290 | query called at=14:27:15.598
2026-03-18 14:27:15.600 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-18 14:27:15.600 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.31 | totalMs=2.31
2026-03-18 14:27:17.632 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:27:17.632
2026-03-18 14:27:17.642 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-18 14:27:17.647 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-18 14:27:17.651 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 14:27:17.653 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-18 14:27:17.654 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-18 14:27:17.693 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=38.4
2026-03-18 14:27:17.693 | step 3 | route=IT_Ticket | empId=46290 | apiMs=61.35 | totalMs=61.35
2026-03-18 14:27:17.694 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:27:17.694
2026-03-18 14:27:17.696 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-18 14:27:17.697 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-18 14:27:17.698 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-18 14:27:17.698 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.37 | totalMs=4.37
2026-03-18 14:36:39.872 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:36:39.872
2026-03-18 14:36:39.907 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=33.74
2026-03-18 14:36:39.911 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-18 14:36:39.915 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-18 14:36:39.919 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-18 14:36:39.932 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=12.56
2026-03-18 14:36:39.954 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=21.19
2026-03-18 14:36:39.954 | step 3 | route=IT_Ticket | empId=35970 | apiMs=81.93 | totalMs=81.93
2026-03-18 14:36:39.954 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:36:39.954
2026-03-18 14:36:39.965 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=9.87
2026-03-18 14:36:39.966 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-18 14:36:39.967 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 14:36:39.967 | step 3 | route=IT_Ticket | empId=35970 | apiMs=12.94 | totalMs=12.94
2026-03-18 14:36:48.675 | step 1 | route=HW_TicketFun | empId= | query called at=14:36:48.675
2026-03-18 14:36:48.702 | step 2 | route=HW_TicketFun | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=27.28
2026-03-18 14:36:48.703 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=28.40 | totalMs=28.40
2026-03-18 14:37:08.230 | step 1 | route=HW_TicketPost | empId=35970 | query called at=14:37:08.230
2026-03-18 14:37:08.497 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=266.38
2026-03-18 14:37:08.501 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=270.98 | totalMs=270.98
2026-03-18 14:37:08.505 | step 1 | route=HW_TicketPost | empId=35970 | query called at=14:37:08.505
2026-03-18 14:37:08.524 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.57
2026-03-18 14:37:08.525 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=20.09 | totalMs=20.09
2026-03-18 14:37:08.525 | step 1 | route=HW_TicketPost | empId=35970 | query called at=14:37:08.525
2026-03-18 14:37:08.527 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-18 14:37:08.527 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=1.67 | totalMs=1.67
2026-03-18 14:37:08.527 | step 1 | route=HW_TicketPost | empId=35970 | query called at=14:37:08.527
2026-03-18 14:37:08.582 | step 2 | route=HW_TicketPost | empId=35970 | query=hw_ticket_save_proc_kpi | queryMs=54.27 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, need to refill the donor, 2, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=need to refill the donor,@severity=2,@compid=9,@date=18-Mar-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-03-18 14:37:08.591 | step 5 | route=HW_TicketPost | empId=35970 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, need to refill the donor, 2, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=need to refill the donor,@severity=2,@compid=9,@date=18-Mar-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-03-18 14:37:08.811 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:37:08.811
2026-03-18 14:37:08.821 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.22
2026-03-18 14:37:08.823 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-18 14:37:08.824 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-18 14:37:08.825 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-18 14:37:08.827 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-18 14:37:08.861 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=33.93
2026-03-18 14:37:08.861 | step 3 | route=IT_Ticket | empId=35970 | apiMs=49.95 | totalMs=49.95
2026-03-18 14:37:08.862 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:37:08.862
2026-03-18 14:37:08.863 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-18 14:37:08.864 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-18 14:37:08.866 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-18 14:37:08.866 | step 3 | route=IT_Ticket | empId=35970 | apiMs=4.13 | totalMs=4.13
2026-03-18 14:39:03.842 | step 1 | route=IT_Ticket | empId=53606 | query called at=14:39:03.842
2026-03-18 14:39:03.854 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-03-18 14:39:03.859 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-18 14:39:03.864 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-18 14:39:03.868 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-18 14:39:03.869 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-03-18 14:39:03.890 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=20.45
2026-03-18 14:39:03.891 | step 3 | route=IT_Ticket | empId=53606 | apiMs=48.26 | totalMs=48.26
2026-03-18 14:39:03.891 | step 1 | route=IT_Ticket | empId=53606 | query called at=14:39:03.891
2026-03-18 14:39:03.893 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-18 14:39:03.894 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-18 14:39:03.895 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-18 14:39:03.895 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.15 | totalMs=4.15
2026-03-18 14:39:15.357 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=14:39:15.357
2026-03-18 14:39:15.702 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=344.87
2026-03-18 14:39:15.706 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=349.36 | totalMs=349.36
2026-03-18 14:39:17.244 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=14:39:17.244
2026-03-18 14:39:17.271 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=26.46
2026-03-18 14:39:17.275 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=31.05 | totalMs=31.05
2026-03-18 14:42:42.023 | step 1 | route=IT_TicketPost | empId=53606 | query called at=14:42:42.023
2026-03-18 14:42:42.034 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-18 14:42:42.034 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=10.92 | totalMs=10.92
2026-03-18 14:42:42.035 | step 1 | route=IT_TicketPost | empId=53606 | query called at=14:42:42.035
2026-03-18 14:42:42.188 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=152.38
2026-03-18 14:42:42.199 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=163.99 | totalMs=163.99
2026-03-18 14:42:42.199 | step 1 | route=IT_TicketPost | empId=53606 | query called at=14:42:42.199
2026-03-18 14:42:42.201 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-18 14:42:42.201 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=2.45 | totalMs=2.45
2026-03-18 14:42:42.202 | step 1 | route=IT_TicketPost | empId=53606 | query called at=14:42:42.202
2026-03-18 14:42:42.203 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-18 14:42:42.204 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=1.64 | totalMs=1.64
2026-03-18 14:42:57.447 | step 5 | route=IT_TicketPost | empId=53606 | action=IT Ticket Entry Save - ERROR | error => Unable to connect with STARTTLS: stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:
error:0A000086:SSL routines::certificate verify failed
2026-03-18 14:42:57.710 | step 1 | route=IT_Ticket | empId=53606 | query called at=14:42:57.710
2026-03-18 14:42:57.725 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-03-18 14:42:57.730 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-18 14:42:57.731 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-18 14:42:57.733 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-18 14:42:57.756 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=22.26
2026-03-18 14:42:57.790 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=34.17
2026-03-18 14:42:57.790 | step 3 | route=IT_Ticket | empId=53606 | apiMs=80.16 | totalMs=80.16
2026-03-18 14:42:57.791 | step 1 | route=IT_Ticket | empId=53606 | query called at=14:42:57.791
2026-03-18 14:42:57.809 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=17.99
2026-03-18 14:42:57.811 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-18 14:42:57.812 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-18 14:42:57.812 | step 3 | route=IT_Ticket | empId=53606 | apiMs=20.95 | totalMs=20.95
2026-03-18 14:43:14.466 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=14:43:14.466
2026-03-18 14:43:14.729 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=262.29
2026-03-18 14:43:14.729 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=263.10 | totalMs=263.10
2026-03-18 14:43:16.250 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=14:43:16.250
2026-03-18 14:43:16.355 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=104.29
2026-03-18 14:43:16.359 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=108.28 | totalMs=108.28
2026-03-18 14:43:43.239 | step 1 | route=IT_TicketPost | empId=53606 | query called at=14:43:43.239
2026-03-18 14:43:43.249 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-03-18 14:43:43.253 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=13.85 | totalMs=13.85
2026-03-18 14:43:43.256 | step 1 | route=IT_TicketPost | empId=53606 | query called at=14:43:43.256
2026-03-18 14:43:43.262 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=2.39
2026-03-18 14:43:43.263 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=7.15 | totalMs=7.15
2026-03-18 14:43:43.264 | step 1 | route=IT_TicketPost | empId=53606 | query called at=14:43:43.264
2026-03-18 14:43:43.265 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-18 14:43:43.265 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=1.70 | totalMs=1.70
2026-03-18 14:43:43.266 | step 1 | route=IT_TicketPost | empId=53606 | query called at=14:43:43.266
2026-03-18 14:43:43.267 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-18 14:43:43.267 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=1.51 | totalMs=1.51
2026-03-18 14:43:56.239 | step 1 | route=IT_Ticket | empId=53606 | query called at=14:43:56.239
2026-03-18 14:43:56.250 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-18 14:43:56.255 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-18 14:43:56.259 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-18 14:43:56.264 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 14:43:56.266 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-18 14:43:56.299 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=33.54
2026-03-18 14:43:56.300 | step 3 | route=IT_Ticket | empId=53606 | apiMs=60.48 | totalMs=60.48
2026-03-18 14:43:56.300 | step 1 | route=IT_Ticket | empId=53606 | query called at=14:43:56.300
2026-03-18 14:43:56.302 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-18 14:43:56.303 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-18 14:43:56.305 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-18 14:43:56.305 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.97 | totalMs=4.97
2026-03-18 15:06:52.577 | step 1 | route=IT_Ticket | empId=40205 | query called at=15:06:52.577
2026-03-18 15:06:52.642 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=64.8
2026-03-18 15:06:52.651 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-03-18 15:06:52.659 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-03-18 15:06:52.668 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=8.22
2026-03-18 15:06:52.718 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=49.63
2026-03-18 15:06:52.791 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=72.78
2026-03-18 15:06:52.791 | step 3 | route=IT_Ticket | empId=40205 | apiMs=214.36 | totalMs=214.36
2026-03-18 15:06:52.791 | step 1 | route=IT_Ticket | empId=40205 | query called at=15:06:52.791
2026-03-18 15:06:52.810 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=18.12
2026-03-18 15:06:52.811 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-18 15:06:52.813 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 15:06:52.813 | step 3 | route=IT_Ticket | empId=40205 | apiMs=21.65 | totalMs=21.65
2026-03-18 15:07:01.079 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40205 | query called at=15:07:01.079
2026-03-18 15:07:01.254 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=175.12
2026-03-18 15:07:01.258 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40205 | apiMs=179.36 | totalMs=179.36
2026-03-18 15:07:04.731 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query called at=15:07:04.731
2026-03-18 15:07:04.742 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-18 15:07:04.746 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40205 | apiMs=15.15 | totalMs=15.15
2026-03-18 15:11:19.037 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:11:19.037
2026-03-18 15:11:19.071 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=34.4
2026-03-18 15:11:19.077 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-18 15:11:19.081 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-18 15:11:19.086 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-18 15:11:19.108 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=22.02
2026-03-18 15:11:19.145 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=35.85
2026-03-18 15:11:19.145 | step 3 | route=IT_Ticket | empId=46985 | apiMs=108.33 | totalMs=108.33
2026-03-18 15:11:19.145 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:11:19.145
2026-03-18 15:11:19.163 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=17.67
2026-03-18 15:11:19.165 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-18 15:11:19.166 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-18 15:11:19.166 | step 3 | route=IT_Ticket | empId=46985 | apiMs=21.21 | totalMs=21.21
2026-03-18 15:11:44.643 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=15:11:44.643
2026-03-18 15:11:44.781 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=137.27
2026-03-18 15:11:44.782 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=138.43 | totalMs=138.43
2026-03-18 15:11:56.025 | step 1 | route=IT_Ticket | empId=40205 | query called at=15:11:56.025
2026-03-18 15:11:56.037 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=11.11
2026-03-18 15:11:56.038 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-18 15:11:56.040 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-18 15:11:56.042 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-18 15:11:56.043 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-18 15:11:56.078 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=34.08
2026-03-18 15:11:56.078 | step 3 | route=IT_Ticket | empId=40205 | apiMs=52.97 | totalMs=52.97
2026-03-18 15:11:56.078 | step 1 | route=IT_Ticket | empId=40205 | query called at=15:11:56.078
2026-03-18 15:11:56.080 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-18 15:11:56.081 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 15:11:56.083 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-18 15:11:56.083 | step 3 | route=IT_Ticket | empId=40205 | apiMs=4.73 | totalMs=4.73
2026-03-18 15:12:03.744 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40205 | query called at=15:12:03.744
2026-03-18 15:12:03.922 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=176.93
2026-03-18 15:12:03.925 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40205 | apiMs=181.20 | totalMs=181.20
2026-03-18 15:12:04.922 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query called at=15:12:04.922
2026-03-18 15:12:04.936 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-18 15:12:04.940 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40205 | apiMs=17.34 | totalMs=17.34
2026-03-18 15:12:21.836 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=15:12:21.836
2026-03-18 15:12:21.847 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-18 15:12:21.847 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=11.28 | totalMs=11.28
2026-03-18 15:12:47.080 | step 1 | route=IT_TicketPost | empId=40205 | query called at=15:12:47.080
2026-03-18 15:12:47.092 | step 2 | route=IT_TicketPost | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=11.13
2026-03-18 15:12:47.092 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=12.20 | totalMs=12.20
2026-03-18 15:12:47.092 | step 1 | route=IT_TicketPost | empId=40205 | query called at=15:12:47.092
2026-03-18 15:12:47.121 | step 2 | route=IT_TicketPost | empId=40205 | query=IT_Ticket_Save_SPOC | queryMs=28.64
2026-03-18 15:12:47.124 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=31.24 | totalMs=31.24
2026-03-18 15:12:47.124 | step 1 | route=IT_TicketPost | empId=40205 | query called at=15:12:47.124
2026-03-18 15:12:47.154 | step 2 | route=IT_TicketPost | empId=40205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.98
2026-03-18 15:12:47.154 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=29.90 | totalMs=29.90
2026-03-18 15:12:55.591 | step 1 | route=IT_Ticket | empId=40205 | query called at=15:12:55.591
2026-03-18 15:12:55.602 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-03-18 15:12:55.608 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-18 15:12:55.612 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-18 15:12:55.614 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-18 15:12:55.615 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-18 15:12:55.653 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=37.61
2026-03-18 15:12:55.654 | step 3 | route=IT_Ticket | empId=40205 | apiMs=63.14 | totalMs=63.14
2026-03-18 15:12:55.654 | step 1 | route=IT_Ticket | empId=40205 | query called at=15:12:55.654
2026-03-18 15:12:55.656 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-18 15:12:55.657 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-18 15:12:55.659 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-18 15:12:55.659 | step 3 | route=IT_Ticket | empId=40205 | apiMs=4.80 | totalMs=4.80
2026-03-18 15:13:11.925 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=15:13:11.925
2026-03-18 15:13:12.021 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=95.46
2026-03-18 15:13:12.025 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=99.64 | totalMs=99.64
2026-03-18 15:13:15.069 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=15:13:15.069
2026-03-18 15:13:15.091 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=20.87
2026-03-18 15:13:15.091 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=21.75 | totalMs=21.75
2026-03-18 15:13:25.037 | step 1 | route=Ticket_SPOC_Approve | empId=31050 | query called at=15:13:25.037
2026-03-18 15:13:25.080 | step 2 | route=Ticket_SPOC_Approve | empId=31050 | query=IT_TIcket_SPOCApp_Report | queryMs=43.17
2026-03-18 15:13:25.081 | step 3 | route=Ticket_SPOC_Approve | empId=31050 | apiMs=44.00 | totalMs=44.00
2026-03-18 15:13:25.456 | step 4 | route=pageRenderd | empId=31050 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:13:25.456
2026-03-18 15:13:51.559 | step 1 | route=SPOC_Entry_Save | empId=31050 | query called at=15:13:51.559
2026-03-18 15:13:51.597 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=IT_Ticket_Update_SPOC | queryMs=38.24
2026-03-18 15:13:51.606 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=IT_Ticket_Update_SPOC | queryMs=2.99
2026-03-18 15:13:51.612 | step 3 | route=SPOC_Entry_Save | empId=31050 | apiMs=53.52 | totalMs=53.52
2026-03-18 15:13:51.615 | step 1 | route=SPOC_Entry_Save | empId=31050 | query called at=15:13:51.615
2026-03-18 15:13:51.618 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-03-18 15:13:51.619 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-18 15:13:51.620 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-18 15:13:51.620 | step 3 | route=SPOC_Entry_Save | empId=31050 | apiMs=4.76 | totalMs=4.76
2026-03-18 15:13:56.233 | step 1 | route=SPOC_Entry_Save | empId=31050 | query called at=15:13:56.233
2026-03-18 15:13:56.235 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-18 15:13:56.239 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-18 15:13:56.244 | step 2 | route=SPOC_Entry_Save | empId=31050 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-18 15:13:56.247 | step 3 | route=SPOC_Entry_Save | empId=31050 | apiMs=14.21 | totalMs=14.21
2026-03-18 15:13:57.305 | step 1 | route=Ticket_SPOC_Approve | empId=31050 | query called at=15:13:57.305
2026-03-18 15:13:57.320 | step 2 | route=Ticket_SPOC_Approve | empId=31050 | query=IT_TIcket_SPOCApp_Report | queryMs=14.28
2026-03-18 15:13:57.320 | step 3 | route=Ticket_SPOC_Approve | empId=31050 | apiMs=15.17 | totalMs=15.17
2026-03-18 15:13:57.677 | step 4 | route=pageRenderd | empId=31050 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:13:57.677
2026-03-18 15:14:20.267 | step 1 | route=IT_Ticket_Report | empId=40205 | query called at=15:14:20.267
2026-03-18 15:14:20.809 | step 2 | route=IT_Ticket_Report | empId=40205 | query=kpi_it_ticket_report_page_proc | queryMs=541.37
2026-03-18 15:14:20.809 | step 3 | route=IT_Ticket_Report | empId=40205 | apiMs=542.36 | totalMs=542.36
2026-03-18 15:14:21.151 | step 4 | route=pageRenderd | empId=40205 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:14:21.151
2026-03-18 15:15:30.175 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:15:30.175
2026-03-18 15:15:30.199 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=23.3
2026-03-18 15:15:30.204 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=28.98 | totalMs=28.98
2026-03-18 15:15:30.208 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:15:30.208
2026-03-18 15:15:30.334 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=123.26
2026-03-18 15:15:30.337 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=128.92 | totalMs=128.92
2026-03-18 15:15:30.337 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:15:30.337
2026-03-18 15:15:30.339 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-18 15:15:30.339 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.56 | totalMs=2.56
2026-03-18 15:15:30.340 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:15:30.340
2026-03-18 15:15:30.341 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-18 15:15:30.342 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=1.62 | totalMs=1.62
2026-03-18 15:15:33.107 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:15:33.107
2026-03-18 15:15:33.117 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-18 15:15:33.122 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-18 15:15:33.126 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-18 15:15:33.128 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-18 15:15:33.129 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-18 15:15:33.166 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=35.99
2026-03-18 15:15:33.166 | step 3 | route=IT_Ticket | empId=55868 | apiMs=59.32 | totalMs=59.32
2026-03-18 15:15:33.167 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:15:33.167
2026-03-18 15:15:33.168 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-18 15:15:33.170 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-18 15:15:33.171 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-18 15:15:33.171 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.55 | totalMs=4.55
2026-03-18 15:19:07.669 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:19:07.669
2026-03-18 15:19:07.695 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=24.86
2026-03-18 15:19:07.700 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=30.41 | totalMs=30.41
2026-03-18 15:19:07.704 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:19:07.704
2026-03-18 15:19:07.818 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=110.3
2026-03-18 15:19:07.853 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=149.60 | totalMs=149.60
2026-03-18 15:19:07.854 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:19:07.854
2026-03-18 15:19:07.856 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-18 15:19:07.856 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.53 | totalMs=2.53
2026-03-18 15:19:08.081 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:19:08.081
2026-03-18 15:19:08.092 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-18 15:19:08.094 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-18 15:19:08.095 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-18 15:19:08.097 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-18 15:19:08.098 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-18 15:19:08.135 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=36.46
2026-03-18 15:19:08.136 | step 3 | route=IT_Ticket | empId=46985 | apiMs=54.61 | totalMs=54.61
2026-03-18 15:19:08.136 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:19:08.136
2026-03-18 15:19:08.138 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-18 15:19:08.139 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-18 15:19:08.140 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-18 15:19:08.141 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.68 | totalMs=4.68
2026-03-18 15:19:55.959 | step 1 | route=IT_Ticket | empId=57732 | query called at=15:19:55.959
2026-03-18 15:19:55.970 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-03-18 15:19:55.976 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-18 15:19:55.981 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-18 15:19:55.985 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-18 15:19:55.987 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-18 15:19:56.026 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=38.7
2026-03-18 15:19:56.026 | step 3 | route=IT_Ticket | empId=57732 | apiMs=67.60 | totalMs=67.60
2026-03-18 15:19:56.027 | step 1 | route=IT_Ticket | empId=57732 | query called at=15:19:56.027
2026-03-18 15:19:56.028 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-18 15:19:56.030 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-18 15:19:56.031 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-18 15:19:56.032 | step 3 | route=IT_Ticket | empId=57732 | apiMs=5.06 | totalMs=5.06
2026-03-18 15:20:34.597 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=15:20:34.597
2026-03-18 15:20:35.021 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=423.97
2026-03-18 15:20:35.025 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=428.37 | totalMs=428.37
2026-03-18 15:20:44.186 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=15:20:44.186
2026-03-18 15:20:44.196 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-18 15:20:44.196 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=10.66 | totalMs=10.66
2026-03-18 15:20:58.390 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=15:20:58.390
2026-03-18 15:20:58.425 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=34.92
2026-03-18 15:20:58.425 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=35.68 | totalMs=35.68
2026-03-18 15:21:44.064 | step 1 | route=IT_Ticket | empId=35970 | query called at=15:21:44.064
2026-03-18 15:21:44.074 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-18 15:21:44.076 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-18 15:21:44.078 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-18 15:21:44.079 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-18 15:21:44.081 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-18 15:21:44.117 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=35.97
2026-03-18 15:21:44.117 | step 3 | route=IT_Ticket | empId=35970 | apiMs=53.40 | totalMs=53.40
2026-03-18 15:21:44.118 | step 1 | route=IT_Ticket | empId=35970 | query called at=15:21:44.118
2026-03-18 15:21:44.119 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-18 15:21:44.121 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-18 15:21:44.122 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 15:21:44.122 | step 3 | route=IT_Ticket | empId=35970 | apiMs=4.69 | totalMs=4.69
2026-03-18 15:21:47.570 | step 1 | route=IT_TicketPost | empId=57732 | query called at=15:21:47.570
2026-03-18 15:21:47.584 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-18 15:21:47.588 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=17.49 | totalMs=17.49
2026-03-18 15:21:47.591 | step 1 | route=IT_TicketPost | empId=57732 | query called at=15:21:47.591
2026-03-18 15:21:47.603 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=10.91
2026-03-18 15:21:47.605 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=13.81 | totalMs=13.81
2026-03-18 15:21:47.605 | step 1 | route=IT_TicketPost | empId=57732 | query called at=15:21:47.605
2026-03-18 15:21:47.607 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-18 15:21:47.608 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2.41 | totalMs=2.41
2026-03-18 15:21:47.608 | step 1 | route=IT_TicketPost | empId=57732 | query called at=15:21:47.608
2026-03-18 15:21:47.609 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-18 15:21:47.610 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.58 | totalMs=1.58
2026-03-18 15:21:54.719 | step 1 | route=HW_TicketFun | empId= | query called at=15:21:54.719
2026-03-18 15:21:54.729 | step 2 | route=HW_TicketFun | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=9.28
2026-03-18 15:21:54.733 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.49 | totalMs=13.49
2026-03-18 15:21:55.394 | step 1 | route=IT_Ticket | empId=57732 | query called at=15:21:55.394
2026-03-18 15:21:55.408 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-18 15:21:55.413 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-18 15:21:55.417 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-18 15:21:55.418 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-18 15:21:55.420 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.54
2026-03-18 15:21:55.454 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=32.93
2026-03-18 15:21:55.454 | step 3 | route=IT_Ticket | empId=57732 | apiMs=59.69 | totalMs=59.69
2026-03-18 15:21:55.454 | step 1 | route=IT_Ticket | empId=57732 | query called at=15:21:55.454
2026-03-18 15:21:55.456 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-18 15:21:55.457 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 15:21:55.458 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-18 15:21:55.459 | step 3 | route=IT_Ticket | empId=57732 | apiMs=4.20 | totalMs=4.20
2026-03-18 15:22:10.654 | step 1 | route=HW_TicketPost | empId=35970 | query called at=15:22:10.654
2026-03-18 15:22:10.682 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=27.16
2026-03-18 15:22:10.686 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=31.61 | totalMs=31.61
2026-03-18 15:22:10.689 | step 1 | route=HW_TicketPost | empId=35970 | query called at=15:22:10.689
2026-03-18 15:22:10.696 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-18 15:22:10.696 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=6.58 | totalMs=6.58
2026-03-18 15:22:10.696 | step 1 | route=HW_TicketPost | empId=35970 | query called at=15:22:10.696
2026-03-18 15:22:10.698 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-18 15:22:10.698 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=1.96 | totalMs=1.96
2026-03-18 15:22:10.699 | step 1 | route=HW_TicketPost | empId=35970 | query called at=15:22:10.699
2026-03-18 15:22:11.039 | step 2 | route=HW_TicketPost | empId=35970 | query=hw_ticket_save_proc_kpi | queryMs=340.25 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, NEED TO REFILL THE DONOR, 2, 21). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=NEED TO REFILL THE DONOR,@severity=2,@compid=21,@date=18-Mar-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-03-18 15:22:11.099 | step 5 | route=HW_TicketPost | empId=35970 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, NEED TO REFILL THE DONOR, 2, 21). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=NEED TO REFILL THE DONOR,@severity=2,@compid=21,@date=18-Mar-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-03-18 15:22:11.325 | step 1 | route=IT_Ticket | empId=35970 | query called at=15:22:11.325
2026-03-18 15:22:11.339 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-18 15:22:11.343 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-18 15:22:11.345 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-18 15:22:11.346 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-18 15:22:11.348 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-18 15:22:11.386 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=37.81
2026-03-18 15:22:11.387 | step 3 | route=IT_Ticket | empId=35970 | apiMs=61.57 | totalMs=61.57
2026-03-18 15:22:11.387 | step 1 | route=IT_Ticket | empId=35970 | query called at=15:22:11.387
2026-03-18 15:22:11.389 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-18 15:22:11.390 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 15:22:11.392 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-18 15:22:11.392 | step 3 | route=IT_Ticket | empId=35970 | apiMs=5.09 | totalMs=5.09
2026-03-18 15:22:38.729 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:22:38.729
2026-03-18 15:22:38.787 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=58.11
2026-03-18 15:22:38.788 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=59.01 | totalMs=59.01
2026-03-18 15:22:39.668 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:22:39.668
2026-03-18 15:22:43.502 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:22:43.502
2026-03-18 15:22:43.541 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=39
2026-03-18 15:22:43.565 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=62.95 | totalMs=62.95
2026-03-18 15:22:43.565 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:22:43.565
2026-03-18 15:22:43.567 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-18 15:22:43.568 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-18 15:22:43.570 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-18 15:22:43.570 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.99 | totalMs=4.99
2026-03-18 15:22:46.919 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:22:46.919
2026-03-18 15:22:46.960 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=37.73
2026-03-18 15:22:46.963 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=44.37 | totalMs=44.37
2026-03-18 15:22:47.611 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:22:47.611
2026-03-18 15:22:51.478 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:22:51.478
2026-03-18 15:22:51.506 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=27.75
2026-03-18 15:22:51.510 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=32.73 | totalMs=32.73
2026-03-18 15:22:51.513 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:22:51.513
2026-03-18 15:22:51.518 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-18 15:22:51.519 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-18 15:22:51.520 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-18 15:22:51.520 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.81 | totalMs=6.81
2026-03-18 15:22:55.111 | step 1 | route=HW_TicketFun | empId= | query called at=15:22:55.111
2026-03-18 15:22:55.122 | step 2 | route=HW_TicketFun | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=9.56
2026-03-18 15:22:55.125 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.12 | totalMs=14.12
2026-03-18 15:23:07.122 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:23:07.122
2026-03-18 15:23:07.162 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=39.85
2026-03-18 15:23:07.166 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=43.75 | totalMs=43.75
2026-03-18 15:23:08.218 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:23:08.218
2026-03-18 15:23:08.787 | step 1 | route=HW_TicketPost | empId=35970 | query called at=15:23:08.787
2026-03-18 15:23:08.816 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=27.73
2026-03-18 15:23:08.816 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=28.52 | totalMs=28.52
2026-03-18 15:23:08.816 | step 1 | route=HW_TicketPost | empId=35970 | query called at=15:23:08.816
2026-03-18 15:23:08.818 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-18 15:23:08.818 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=1.87 | totalMs=1.87
2026-03-18 15:23:08.818 | step 1 | route=HW_TicketPost | empId=35970 | query called at=15:23:08.818
2026-03-18 15:23:08.820 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-18 15:23:08.821 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=2.10 | totalMs=2.10
2026-03-18 15:23:08.821 | step 1 | route=HW_TicketPost | empId=35970 | query called at=15:23:08.821
2026-03-18 15:23:08.823 | step 2 | route=HW_TicketPost | empId=35970 | query=hw_ticket_save_proc_kpi | queryMs=2.09 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, NEED TO REFILL THE DONOR, 2, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=NEED TO REFILL THE DONOR,@severity=2,@compid=9,@date=18-Mar-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-03-18 15:23:08.830 | step 5 | route=HW_TicketPost | empId=35970 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, NEED TO REFILL THE DONOR, 2, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=NEED TO REFILL THE DONOR,@severity=2,@compid=9,@date=18-Mar-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-03-18 15:23:09.050 | step 1 | route=IT_Ticket | empId=35970 | query called at=15:23:09.050
2026-03-18 15:23:09.061 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-18 15:23:09.062 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-18 15:23:09.063 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-18 15:23:09.065 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-18 15:23:09.066 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-18 15:23:09.100 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=33
2026-03-18 15:23:09.100 | step 3 | route=IT_Ticket | empId=35970 | apiMs=49.88 | totalMs=49.88
2026-03-18 15:23:09.100 | step 1 | route=IT_Ticket | empId=35970 | query called at=15:23:09.100
2026-03-18 15:23:09.102 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-18 15:23:09.103 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-18 15:23:09.104 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-18 15:23:09.105 | step 3 | route=IT_Ticket | empId=35970 | apiMs=4.43 | totalMs=4.43
2026-03-18 15:23:17.354 | step 1 | route=IT_Ticket_Report | empId=35970 | query called at=15:23:17.354
2026-03-18 15:23:17.971 | step 2 | route=IT_Ticket_Report | empId=35970 | query=kpi_it_ticket_report_page_proc | queryMs=616.39
2026-03-18 15:23:17.971 | step 3 | route=IT_Ticket_Report | empId=35970 | apiMs=617.26 | totalMs=617.26
2026-03-18 15:23:18.675 | step 4 | route=pageRenderd | empId=35970 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:23:18.675
2026-03-18 15:23:28.659 | step 1 | route=IT_Ticket | empId=35970 | query called at=15:23:28.659
2026-03-18 15:23:28.669 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-18 15:23:28.674 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-18 15:23:28.679 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-18 15:23:28.683 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-18 15:23:28.685 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-18 15:23:28.729 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=43.86
2026-03-18 15:23:28.729 | step 3 | route=IT_Ticket | empId=35970 | apiMs=70.28 | totalMs=70.28
2026-03-18 15:23:28.729 | step 1 | route=IT_Ticket | empId=35970 | query called at=15:23:28.729
2026-03-18 15:23:28.731 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-18 15:23:28.733 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-03-18 15:23:28.736 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=3.16
2026-03-18 15:23:28.737 | step 3 | route=IT_Ticket | empId=35970 | apiMs=7.31 | totalMs=7.31
2026-03-18 15:25:52.961 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:25:52.961
2026-03-18 15:25:52.972 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-18 15:25:52.977 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-18 15:25:52.981 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-18 15:25:52.986 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-18 15:25:52.987 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-18 15:25:53.022 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=34.33
2026-03-18 15:25:53.022 | step 3 | route=IT_Ticket | empId=39370 | apiMs=61.05 | totalMs=61.05
2026-03-18 15:25:53.022 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:25:53.022
2026-03-18 15:25:53.024 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-18 15:25:53.025 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 15:25:53.027 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-18 15:25:53.027 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.47 | totalMs=4.47
2026-03-18 15:26:38.958 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=15:26:38.958
2026-03-18 15:26:39.271 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=312.35
2026-03-18 15:26:39.275 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=317.07 | totalMs=317.07
2026-03-18 15:26:48.985 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=15:26:48.985
2026-03-18 15:26:49.009 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=23.54
2026-03-18 15:26:49.013 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=27.66 | totalMs=27.66
2026-03-18 15:29:00.539 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:29:00.539
2026-03-18 15:29:00.571 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=31.69
2026-03-18 15:29:00.576 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=37.04 | totalMs=37.04
2026-03-18 15:29:00.580 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:29:00.580
2026-03-18 15:29:00.606 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=22.5
2026-03-18 15:29:00.608 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=28.70 | totalMs=28.70
2026-03-18 15:29:00.609 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:29:00.609
2026-03-18 15:29:00.611 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-03-18 15:29:00.612 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.83 | totalMs=2.83
2026-03-18 15:29:00.964 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:29:00.964
2026-03-18 15:29:01.025 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=60.71
2026-03-18 15:29:01.027 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-03-18 15:29:01.029 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-18 15:29:01.031 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-18 15:29:01.033 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-18 15:29:01.068 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=35.19
2026-03-18 15:29:01.069 | step 3 | route=IT_Ticket | empId=39370 | apiMs=104.76 | totalMs=104.76
2026-03-18 15:29:01.069 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:29:01.069
2026-03-18 15:29:01.071 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-18 15:29:01.072 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-18 15:29:01.074 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-18 15:29:01.074 | step 3 | route=IT_Ticket | empId=39370 | apiMs=5.17 | totalMs=5.17
2026-03-18 15:38:46.785 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=15:38:46.785
2026-03-18 15:38:46.829 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=43.28
2026-03-18 15:38:46.829 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=44.26 | totalMs=44.26
2026-03-18 15:38:47.222 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:38:47.222
2026-03-18 15:38:52.174 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=15:38:52.174
2026-03-18 15:38:52.221 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=46.87
2026-03-18 15:38:52.227 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=53.05 | totalMs=53.05
2026-03-18 15:38:52.230 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=15:38:52.230
2026-03-18 15:38:52.267 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=32.93
2026-03-18 15:38:52.268 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-18 15:38:52.269 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-18 15:38:52.270 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=39.14 | totalMs=39.14
2026-03-18 15:39:00.697 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=15:39:00.697
2026-03-18 15:39:00.720 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=22.43
2026-03-18 15:39:00.723 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=26.12 | totalMs=26.12
2026-03-18 15:39:01.122 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:39:01.122
2026-03-18 15:47:53.092 | step 1 | route=IT_Ticket_Report | empId=53606 | query called at=15:47:53.092
2026-03-18 15:47:53.530 | step 2 | route=IT_Ticket_Report | empId=53606 | query=kpi_it_ticket_report_page_proc | queryMs=438.12
2026-03-18 15:47:53.534 | step 3 | route=IT_Ticket_Report | empId=53606 | apiMs=441.97 | totalMs=441.97
2026-03-18 15:47:54.392 | step 4 | route=pageRenderd | empId=53606 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:47:54.392
2026-03-18 16:04:16.797 | step 5 | route=dashboard | empId=APM0011 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-18 16:07:47.184 | step 1 | route=IT_Ticket | empId=60844 | query called at=16:07:47.184
2026-03-18 16:07:47.219 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=33.71
2026-03-18 16:07:47.220 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-18 16:07:47.222 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-18 16:07:47.223 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-18 16:07:47.246 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=22.21
2026-03-18 16:07:47.285 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=38.48
2026-03-18 16:07:47.285 | step 3 | route=IT_Ticket | empId=60844 | apiMs=100.68 | totalMs=100.68
2026-03-18 16:07:47.285 | step 1 | route=IT_Ticket | empId=60844 | query called at=16:07:47.285
2026-03-18 16:07:47.303 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=17.66
2026-03-18 16:07:47.305 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-18 16:07:47.306 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-18 16:07:47.306 | step 3 | route=IT_Ticket | empId=60844 | apiMs=21.01 | totalMs=21.01
2026-03-18 16:07:57.374 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60844 | query called at=16:07:57.374
2026-03-18 16:07:57.384 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-03-18 16:07:57.385 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60844 | apiMs=10.51 | totalMs=10.51
2026-03-18 16:08:04.009 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60844 | query called at=16:08:04.009
2026-03-18 16:08:04.147 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=137.72
2026-03-18 16:08:04.151 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60844 | apiMs=142.21 | totalMs=142.21
2026-03-18 16:08:05.901 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60844 | query called at=16:08:05.901
2026-03-18 16:08:05.924 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=22.24
2026-03-18 16:08:05.928 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60844 | apiMs=26.16 | totalMs=26.16
2026-03-18 16:13:18.217 | step 1 | route=IT_TicketPost | empId=60844 | query called at=16:13:18.217
2026-03-18 16:13:18.251 | step 2 | route=IT_TicketPost | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=33.88
2026-03-18 16:13:18.256 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=38.71 | totalMs=38.71
2026-03-18 16:13:18.258 | step 1 | route=IT_TicketPost | empId=60844 | query called at=16:13:18.258
2026-03-18 16:13:18.284 | step 2 | route=IT_TicketPost | empId=60844 | query=IT_Ticket_Save_SPOC | queryMs=22.94
2026-03-18 16:13:18.288 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=30.08 | totalMs=30.08
2026-03-18 16:13:18.289 | step 1 | route=IT_TicketPost | empId=60844 | query called at=16:13:18.289
2026-03-18 16:13:18.317 | step 2 | route=IT_TicketPost | empId=60844 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.35
2026-03-18 16:13:18.318 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=29.12 | totalMs=29.12
2026-03-18 16:13:18.318 | step 1 | route=IT_TicketPost | empId=60844 | query called at=16:13:18.318
2026-03-18 16:13:18.320 | step 2 | route=IT_TicketPost | empId=60844 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-18 16:13:18.320 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=1.61 | totalMs=1.61
2026-03-18 16:13:20.504 | step 1 | route=IT_Ticket | empId=60844 | query called at=16:13:20.504
2026-03-18 16:13:20.514 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-18 16:13:20.518 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-18 16:13:20.522 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-18 16:13:20.523 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-18 16:13:20.548 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=24.21
2026-03-18 16:13:20.586 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=37.79
2026-03-18 16:13:20.587 | step 3 | route=IT_Ticket | empId=60844 | apiMs=83.08 | totalMs=83.08
2026-03-18 16:13:20.587 | step 1 | route=IT_Ticket | empId=60844 | query called at=16:13:20.587
2026-03-18 16:13:20.605 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=17.41
2026-03-18 16:13:20.606 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-18 16:13:20.608 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-18 16:13:20.608 | step 3 | route=IT_Ticket | empId=60844 | apiMs=21.10 | totalMs=21.10
2026-03-18 16:32:48.832 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=16:32:48.832
2026-03-18 16:32:48.960 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=127.26
2026-03-18 16:32:48.964 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=132.04 | totalMs=132.04
2026-03-18 16:32:49.550 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:32:49.550
2026-03-18 16:33:55.574 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=16:33:55.574
2026-03-18 16:33:55.641 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=IT_Ticket_Update_SPOC | queryMs=66.22
2026-03-18 16:33:55.676 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=101.57 | totalMs=101.57
2026-03-18 16:33:55.680 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=16:33:55.680
2026-03-18 16:33:55.685 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-18 16:33:55.686 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-18 16:33:55.687 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-18 16:33:55.688 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=8.06 | totalMs=8.06
2026-03-18 16:34:13.589 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=16:34:13.589
2026-03-18 16:34:13.627 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=38.07
2026-03-18 16:34:13.632 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=43.03 | totalMs=43.03
2026-03-18 16:34:13.967 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:34:13.967
2026-03-18 16:34:41.073 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=16:34:41.073
2026-03-18 16:34:41.089 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=15.59
2026-03-18 16:34:41.093 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=20.06 | totalMs=20.06
2026-03-18 16:34:41.466 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:34:41.466
2026-03-18 16:34:53.937 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=16:34:53.937
2026-03-18 16:34:53.991 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=53.01
2026-03-18 16:34:53.993 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=55.79 | totalMs=55.79
2026-03-18 16:34:53.993 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=16:34:53.993
2026-03-18 16:34:53.995 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-18 16:34:53.997 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-18 16:34:53.998 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-18 16:34:53.998 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=4.94 | totalMs=4.94
2026-03-18 16:34:54.226 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=16:34:54.226
2026-03-18 16:34:54.247 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=20.38
2026-03-18 16:34:54.247 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=21.14 | totalMs=21.14
2026-03-18 16:34:54.631 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:34:54.631
2026-03-18 16:35:02.262 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=16:35:02.262
2026-03-18 16:35:02.290 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=26.63
2026-03-18 16:35:02.290 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=27.43 | totalMs=27.43
2026-03-18 16:35:02.730 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:02.730
2026-03-18 16:37:12.339 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:37:12.339
2026-03-18 16:37:12.373 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=33.55
2026-03-18 16:37:12.375 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.81
2026-03-18 16:37:12.377 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-18 16:37:12.378 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 16:37:12.401 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=21.85
2026-03-18 16:37:12.439 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=37.58
2026-03-18 16:37:12.439 | step 3 | route=IT_Ticket | empId=51700 | apiMs=99.80 | totalMs=99.80
2026-03-18 16:37:12.439 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:37:12.439
2026-03-18 16:37:12.457 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=17.01
2026-03-18 16:37:12.458 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 16:37:12.459 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-18 16:37:12.460 | step 3 | route=IT_Ticket | empId=51700 | apiMs=20.50 | totalMs=20.50
2026-03-18 16:37:18.477 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=16:37:18.477
2026-03-18 16:37:18.786 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=308.17
2026-03-18 16:37:18.790 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=313.15 | totalMs=313.15
2026-03-18 16:37:19.987 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=16:37:19.987
2026-03-18 16:37:19.999 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.5
2026-03-18 16:37:20.004 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=16.05 | totalMs=16.05
2026-03-18 16:37:49.741 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:37:49.741
2026-03-18 16:37:49.755 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=13.24
2026-03-18 16:37:49.758 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=17.28 | totalMs=17.28
2026-03-18 16:37:49.762 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:37:49.762
2026-03-18 16:37:49.788 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=23.06
2026-03-18 16:37:49.789 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=27.61 | totalMs=27.61
2026-03-18 16:37:49.790 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:37:49.790
2026-03-18 16:37:49.791 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-18 16:37:49.792 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=1.87 | totalMs=1.87
2026-03-18 16:37:53.767 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:37:53.767
2026-03-18 16:37:53.776 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.22
2026-03-18 16:37:53.781 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-18 16:37:53.785 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 16:37:53.787 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-18 16:37:53.788 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-18 16:37:53.825 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=35.98
2026-03-18 16:37:53.825 | step 3 | route=IT_Ticket | empId=51700 | apiMs=58.14 | totalMs=58.14
2026-03-18 16:37:53.825 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:37:53.825
2026-03-18 16:37:53.827 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-18 16:37:53.829 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-03-18 16:37:53.830 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-18 16:37:53.831 | step 3 | route=IT_Ticket | empId=51700 | apiMs=5.46 | totalMs=5.46
2026-03-18 16:42:10.486 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=16:42:10.486
2026-03-18 16:42:10.570 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=83.45
2026-03-18 16:42:10.570 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=84.41 | totalMs=84.41
2026-03-18 16:42:11.134 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:42:11.134
2026-03-18 16:42:15.860 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=16:42:15.860
2026-03-18 16:42:15.953 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=92.18
2026-03-18 16:42:15.958 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=97.77 | totalMs=97.77
2026-03-18 16:42:15.962 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=16:42:15.962
2026-03-18 16:42:15.966 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-18 16:42:15.968 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-18 16:42:15.969 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-18 16:42:15.969 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=7.43 | totalMs=7.43
2026-03-18 16:42:21.206 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=16:42:21.206
2026-03-18 16:42:21.221 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=14.65
2026-03-18 16:42:21.224 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=18.49 | totalMs=18.49
2026-03-18 16:42:21.300 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=16:42:21.300
2026-03-18 16:42:21.311 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=10.32
2026-03-18 16:42:21.313 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=12.72 | totalMs=12.72
2026-03-18 16:42:21.314 | step 5 | route=SPOC_Entry_Save | empId=18441 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (38070).
2026-03-18 16:42:21.551 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=16:42:21.551
2026-03-18 16:42:21.568 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=15.72
2026-03-18 16:42:21.568 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=16.55 | totalMs=16.55
2026-03-18 16:42:21.967 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:42:21.967
2026-03-18 16:52:27.653 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:52:27.653
2026-03-18 16:52:27.708 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=54.19
2026-03-18 16:52:27.721 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.64
2026-03-18 16:52:27.729 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=4.95
2026-03-18 16:52:27.738 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.02
2026-03-18 16:52:27.780 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=42.02
2026-03-18 16:52:27.834 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=53.77
2026-03-18 16:52:27.835 | step 3 | route=IT_Ticket | empId=51700 | apiMs=181.30 | totalMs=181.30
2026-03-18 16:52:27.835 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:52:27.835
2026-03-18 16:52:27.850 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=14.68
2026-03-18 16:52:27.851 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-18 16:52:27.853 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-18 16:52:27.853 | step 3 | route=IT_Ticket | empId=51700 | apiMs=17.89 | totalMs=17.89
2026-03-18 16:52:32.138 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=16:52:32.138
2026-03-18 16:52:32.424 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=285.08
2026-03-18 16:52:32.427 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=289.40 | totalMs=289.40
2026-03-18 16:52:33.649 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=16:52:33.649
2026-03-18 16:52:33.662 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=12.31
2026-03-18 16:52:33.665 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=16.05 | totalMs=16.05
2026-03-18 16:53:08.705 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:53:08.705
2026-03-18 16:53:08.717 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.17
2026-03-18 16:53:08.720 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=15.05 | totalMs=15.05
2026-03-18 16:53:08.724 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:53:08.724
2026-03-18 16:53:08.907 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=179.78
2026-03-18 16:53:08.924 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=200.28 | totalMs=200.28
2026-03-18 16:53:08.924 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:53:08.924
2026-03-18 16:53:08.955 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.98
2026-03-18 16:53:08.955 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=30.73 | totalMs=30.73
2026-03-18 16:53:13.607 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:53:13.607
2026-03-18 16:53:13.618 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-03-18 16:53:13.623 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-18 16:53:13.630 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=3.48
2026-03-18 16:53:13.631 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-18 16:53:13.632 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-18 16:53:13.664 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=31.83
2026-03-18 16:53:13.665 | step 3 | route=IT_Ticket | empId=51700 | apiMs=58.11 | totalMs=58.11
2026-03-18 16:53:13.665 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:53:13.665
2026-03-18 16:53:13.667 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-18 16:53:13.668 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-18 16:53:13.670 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-18 16:53:13.670 | step 3 | route=IT_Ticket | empId=51700 | apiMs=5.24 | totalMs=5.24
2026-03-18 16:54:13.110 | step 1 | route=IT_Ticket | empId=39652 | query called at=16:54:13.110
2026-03-18 16:54:13.126 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=15.71
2026-03-18 16:54:13.135 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=7.85
2026-03-18 16:54:13.143 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-03-18 16:54:13.152 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-03-18 16:54:13.160 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-03-18 16:54:13.211 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=50.83
2026-03-18 16:54:13.212 | step 3 | route=IT_Ticket | empId=39652 | apiMs=101.39 | totalMs=101.39
2026-03-18 16:54:13.212 | step 1 | route=IT_Ticket | empId=39652 | query called at=16:54:13.212
2026-03-18 16:54:13.220 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=7.32
2026-03-18 16:54:13.228 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-03-18 16:54:13.237 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-03-18 16:54:13.237 | step 3 | route=IT_Ticket | empId=39652 | apiMs=24.79 | totalMs=24.79
2026-03-18 16:54:37.100 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=16:54:37.100
2026-03-18 16:54:37.175 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=74.47
2026-03-18 16:54:37.179 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=79.45 | totalMs=79.45
2026-03-18 16:54:38.499 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=16:54:38.499
2026-03-18 16:54:38.510 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-18 16:54:38.513 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=14.40 | totalMs=14.40
2026-03-18 16:54:39.595 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=16:54:39.595
2026-03-18 16:54:39.609 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=12.75
2026-03-18 16:54:39.612 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=16.69 | totalMs=16.69
2026-03-18 16:55:50.911 | step 1 | route=IT_TicketPost | empId=39652 | query called at=16:55:50.911
2026-03-18 16:55:50.922 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-18 16:55:50.926 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=14.46 | totalMs=14.46
2026-03-18 16:55:50.929 | step 1 | route=IT_TicketPost | empId=39652 | query called at=16:55:50.929
2026-03-18 16:55:50.953 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=20.79
2026-03-18 16:55:50.958 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=28.70 | totalMs=28.70
2026-03-18 16:55:50.958 | step 1 | route=IT_TicketPost | empId=39652 | query called at=16:55:50.958
2026-03-18 16:55:50.960 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-18 16:55:50.961 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=2.26 | totalMs=2.26
2026-03-18 16:55:50.961 | step 1 | route=IT_TicketPost | empId=39652 | query called at=16:55:50.961
2026-03-18 16:55:50.962 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-18 16:55:50.963 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.66 | totalMs=1.66
2026-03-18 16:55:52.824 | step 1 | route=IT_Ticket | empId=39652 | query called at=16:55:52.824
2026-03-18 16:55:52.834 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.08
2026-03-18 16:55:52.838 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-18 16:55:52.842 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-18 16:55:52.843 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-18 16:55:52.845 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-18 16:55:52.882 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=36.56
2026-03-18 16:55:52.882 | step 3 | route=IT_Ticket | empId=39652 | apiMs=57.43 | totalMs=57.43
2026-03-18 16:55:52.882 | step 1 | route=IT_Ticket | empId=39652 | query called at=16:55:52.882
2026-03-18 16:55:52.884 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-18 16:55:52.885 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-18 16:55:52.887 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-18 16:55:52.887 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.76 | totalMs=4.76
2026-03-18 16:58:12.205 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=16:58:12.205
2026-03-18 16:58:12.254 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=48.23
2026-03-18 16:58:12.254 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=49.19 | totalMs=49.19
2026-03-18 16:58:12.672 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:58:12.672
2026-03-18 16:58:17.731 | step 1 | route=IT_Ticket | empId=41814 | query called at=16:58:17.731
2026-03-18 16:58:17.742 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-18 16:58:17.746 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-18 16:58:17.750 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-18 16:58:17.755 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-18 16:58:17.756 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-18 16:58:17.790 | step 2 | route=IT_Ticket | empId=41814 | query=VMS_Comp_login_proc | queryMs=33.6
2026-03-18 16:58:17.790 | step 3 | route=IT_Ticket | empId=41814 | apiMs=59.55 | totalMs=59.55
2026-03-18 16:58:17.791 | step 1 | route=IT_Ticket | empId=41814 | query called at=16:58:17.791
2026-03-18 16:58:17.792 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-18 16:58:17.794 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 16:58:17.795 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-18 16:58:17.795 | step 3 | route=IT_Ticket | empId=41814 | apiMs=4.28 | totalMs=4.28
2026-03-18 16:58:22.226 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=16:58:22.226
2026-03-18 16:58:22.243 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=16.68
2026-03-18 16:58:22.247 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=20.62 | totalMs=20.62
2026-03-18 16:58:22.594 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:58:22.594
2026-03-18 16:59:19.373 | step 1 | route=Ticket_SPOC_Approve | empId=39652 | query called at=16:59:19.373
2026-03-18 16:59:19.389 | step 2 | route=Ticket_SPOC_Approve | empId=39652 | query=IT_TIcket_SPOCApp_Report | queryMs=15.5
2026-03-18 16:59:19.390 | step 3 | route=Ticket_SPOC_Approve | empId=39652 | apiMs=16.48 | totalMs=16.48
2026-03-18 16:59:19.754 | step 4 | route=pageRenderd | empId=39652 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:59:19.754
2026-03-18 16:59:23.182 | step 1 | route=IT_Ticket_Report | empId=39652 | query called at=16:59:23.182
2026-03-18 16:59:23.566 | step 2 | route=IT_Ticket_Report | empId=39652 | query=kpi_it_ticket_report_page_proc | queryMs=380.27
2026-03-18 16:59:23.570 | step 3 | route=IT_Ticket_Report | empId=39652 | apiMs=388.18 | totalMs=388.18
2026-03-18 16:59:23.993 | step 4 | route=pageRenderd | empId=39652 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:59:23.993
2026-03-18 17:05:09.090 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:05:09.090
2026-03-18 17:05:09.142 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=51.37
2026-03-18 17:05:09.144 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-18 17:05:09.145 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-18 17:05:09.146 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-18 17:05:09.163 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=16.26
2026-03-18 17:05:09.189 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=25.87
2026-03-18 17:05:09.189 | step 3 | route=IT_Ticket | empId=57442 | apiMs=99.15 | totalMs=99.15
2026-03-18 17:05:09.190 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:05:09.190
2026-03-18 17:05:09.211 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=20.43
2026-03-18 17:05:09.212 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-18 17:05:09.213 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-18 17:05:09.213 | step 3 | route=IT_Ticket | empId=57442 | apiMs=23.42 | totalMs=23.42
2026-03-18 17:05:15.427 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=17:05:15.427
2026-03-18 17:05:15.692 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=264.27
2026-03-18 17:05:15.697 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=269.12 | totalMs=269.12
2026-03-18 17:05:18.158 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=17:05:18.158
2026-03-18 17:05:18.189 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=29.65
2026-03-18 17:05:18.193 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=34.34 | totalMs=34.34
2026-03-18 17:05:53.006 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:05:53.006
2026-03-18 17:05:53.018 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-03-18 17:05:53.018 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=11.92 | totalMs=11.92
2026-03-18 17:05:53.018 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:05:53.018
2026-03-18 17:05:53.057 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=37.74
2026-03-18 17:05:53.059 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=40.57 | totalMs=40.57
2026-03-18 17:05:53.059 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:05:53.059
2026-03-18 17:05:53.089 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.2
2026-03-18 17:05:53.089 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=29.99 | totalMs=29.99
2026-03-18 17:05:53.090 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:05:53.090
2026-03-18 17:05:53.091 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-18 17:05:53.092 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=1.84 | totalMs=1.84
2026-03-18 17:05:59.137 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:05:59.137
2026-03-18 17:05:59.151 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=13.73
2026-03-18 17:05:59.164 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-03-18 17:05:59.173 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=5.55
2026-03-18 17:05:59.182 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=5.85
2026-03-18 17:05:59.192 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=9.45
2026-03-18 17:05:59.250 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=57.71
2026-03-18 17:05:59.250 | step 3 | route=IT_Ticket | empId=57442 | apiMs=113.47 | totalMs=113.47
2026-03-18 17:05:59.251 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:05:59.251
2026-03-18 17:05:59.259 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-03-18 17:05:59.267 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-18 17:05:59.278 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=9.91
2026-03-18 17:05:59.278 | step 3 | route=IT_Ticket | empId=57442 | apiMs=27.29 | totalMs=27.29
2026-03-18 17:06:35.321 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:06:35.321
2026-03-18 17:06:35.367 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=45.7
2026-03-18 17:06:35.372 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=51.68 | totalMs=51.68
2026-03-18 17:06:37.193 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:06:37.193
2026-03-18 17:06:45.019 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:06:45.019
2026-03-18 17:06:45.044 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=25
2026-03-18 17:06:45.062 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.02
2026-03-18 17:06:45.068 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.06
2026-03-18 17:06:45.081 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=9.05
2026-03-18 17:06:45.091 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=8.7
2026-03-18 17:06:45.094 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.03
2026-03-18 17:06:45.096 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.2
2026-03-18 17:06:45.099 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.72
2026-03-18 17:06:45.101 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.05
2026-03-18 17:06:45.103 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=84.07 | totalMs=84.07
2026-03-18 17:06:45.103 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:06:45.103
2026-03-18 17:06:45.105 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-18 17:06:45.106 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-18 17:06:45.108 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-03-18 17:06:45.108 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.31 | totalMs=5.31
2026-03-18 17:06:45.109 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:06:45.109
2026-03-18 17:06:45.110 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-18 17:06:45.111 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-03-18 17:06:45.112 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-03-18 17:06:45.112 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.33 | totalMs=3.33
2026-03-18 17:06:45.113 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:06:45.113
2026-03-18 17:06:45.114 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-03-18 17:06:45.115 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-03-18 17:06:45.116 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-03-18 17:06:45.116 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.28 | totalMs=3.28
2026-03-18 17:06:45.116 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:06:45.116
2026-03-18 17:06:45.117 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-18 17:06:45.118 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-03-18 17:06:45.119 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-03-18 17:06:45.120 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.25 | totalMs=3.25
2026-03-18 17:06:45.120 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:06:45.120
2026-03-18 17:06:45.121 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-18 17:06:45.122 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-18 17:06:45.123 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-03-18 17:06:45.124 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.52 | totalMs=3.52
2026-03-18 17:06:45.124 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:06:45.124
2026-03-18 17:06:45.125 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-03-18 17:06:45.126 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-03-18 17:06:45.127 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-03-18 17:06:45.127 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.25 | totalMs=3.25
2026-03-18 17:06:45.128 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:06:45.128
2026-03-18 17:06:45.129 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-18 17:06:45.130 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-18 17:06:45.131 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-18 17:06:45.131 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.37 | totalMs=3.37
2026-03-18 17:06:45.132 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:06:45.132
2026-03-18 17:06:45.133 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-18 17:06:45.134 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-18 17:06:45.135 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-18 17:06:45.135 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.44 | totalMs=3.44
2026-03-18 17:06:45.136 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:06:45.136
2026-03-18 17:06:45.137 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-18 17:06:45.138 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-03-18 17:06:45.139 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-18 17:06:45.139 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.31 | totalMs=3.31
2026-03-18 17:06:45.423 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:06:45.423
2026-03-18 17:06:45.437 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=13.49
2026-03-18 17:06:45.437 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=14.32 | totalMs=14.32
2026-03-18 17:06:46.407 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:06:46.407
2026-03-18 17:11:04.129 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:11:04.129
2026-03-18 17:11:04.139 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-18 17:11:04.144 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-18 17:11:04.149 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-18 17:11:04.150 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 17:11:04.173 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=22.26
2026-03-18 17:11:04.209 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=36.24
2026-03-18 17:11:04.210 | step 3 | route=IT_Ticket | empId=43200 | apiMs=81.07 | totalMs=81.07
2026-03-18 17:11:04.210 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:11:04.210
2026-03-18 17:11:04.212 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-18 17:11:04.214 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-18 17:11:04.215 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-18 17:11:04.215 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.83 | totalMs=4.83
2026-03-18 17:11:24.458 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:11:24.458
2026-03-18 17:11:24.891 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=432.18
2026-03-18 17:11:24.895 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=436.82 | totalMs=436.82
2026-03-18 17:11:31.133 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=17:11:31.133
2026-03-18 17:11:31.145 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-03-18 17:11:31.146 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=12.89 | totalMs=12.89
2026-03-18 17:12:42.226 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:12:42.226
2026-03-18 17:12:42.235 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-03-18 17:12:42.236 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=10.16 | totalMs=10.16
2026-03-18 17:12:42.236 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:12:42.236
2026-03-18 17:12:42.325 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=88.07
2026-03-18 17:12:42.326 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=90.12 | totalMs=90.12
2026-03-18 17:12:42.327 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:12:42.327
2026-03-18 17:12:42.328 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-18 17:12:42.329 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.02 | totalMs=2.02
2026-03-18 17:12:42.329 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:12:42.329
2026-03-18 17:12:42.330 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-18 17:12:42.331 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.45 | totalMs=1.45
2026-03-18 17:12:46.609 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:12:46.609
2026-03-18 17:12:46.619 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-18 17:12:46.624 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-18 17:12:46.630 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-18 17:12:46.634 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-18 17:12:46.635 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-18 17:12:46.672 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=36.4
2026-03-18 17:12:46.673 | step 3 | route=IT_Ticket | empId=43200 | apiMs=63.69 | totalMs=63.69
2026-03-18 17:12:46.673 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:12:46.673
2026-03-18 17:12:46.675 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-18 17:12:46.676 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-18 17:12:46.677 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-18 17:12:46.678 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.76 | totalMs=4.76
2026-03-18 17:13:02.837 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:13:02.837
2026-03-18 17:13:03.015 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=177.5
2026-03-18 17:13:03.016 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=178.55 | totalMs=178.55
2026-03-18 17:13:08.102 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:13:08.102
2026-03-18 17:13:08.532 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=429.41
2026-03-18 17:13:08.537 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=434.17 | totalMs=434.17
2026-03-18 17:13:10.784 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=17:13:10.784
2026-03-18 17:13:10.796 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.47
2026-03-18 17:13:10.800 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=16.20 | totalMs=16.20
2026-03-18 17:13:43.977 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:13:43.977
2026-03-18 17:13:43.988 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-18 17:13:43.992 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=15.36 | totalMs=15.36
2026-03-18 17:13:43.995 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:13:43.995
2026-03-18 17:13:44.016 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=17.02
2026-03-18 17:13:44.018 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=22.21 | totalMs=22.21
2026-03-18 17:13:44.018 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:13:44.018
2026-03-18 17:13:44.020 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-18 17:13:44.021 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.47 | totalMs=2.47
2026-03-18 17:13:44.021 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:13:44.021
2026-03-18 17:13:44.022 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-18 17:13:44.023 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.60 | totalMs=1.60
2026-03-18 17:13:46.250 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:13:46.250
2026-03-18 17:13:46.264 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-18 17:13:46.268 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-18 17:13:46.270 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-18 17:13:46.271 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 17:13:46.273 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-18 17:13:46.311 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=37.54
2026-03-18 17:13:46.311 | step 3 | route=IT_Ticket | empId=43200 | apiMs=60.58 | totalMs=60.58
2026-03-18 17:13:46.311 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:13:46.311
2026-03-18 17:13:46.313 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-18 17:13:46.314 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 17:13:46.316 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-18 17:13:46.316 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.46 | totalMs=4.46
2026-03-18 17:18:31.297 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:18:31.297
2026-03-18 17:18:31.390 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=91.63
2026-03-18 17:18:31.394 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=96.61 | totalMs=96.61
2026-03-18 17:18:35.148 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=17:18:35.148
2026-03-18 17:18:35.160 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-03-18 17:18:35.165 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=16.87 | totalMs=16.87
2026-03-18 17:20:54.525 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:20:54.525
2026-03-18 17:20:54.559 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=33.39
2026-03-18 17:20:54.563 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=37.69 | totalMs=37.69
2026-03-18 17:20:54.566 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:20:54.566
2026-03-18 17:20:54.578 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=8.71
2026-03-18 17:20:54.580 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.07 | totalMs=14.07
2026-03-18 17:20:54.581 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:20:54.581
2026-03-18 17:20:54.601 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20
2026-03-18 17:20:54.602 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=20.82 | totalMs=20.82
2026-03-18 17:20:54.602 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:20:54.602
2026-03-18 17:20:54.603 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-18 17:20:54.604 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.67 | totalMs=1.67
2026-03-18 17:20:58.111 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:20:58.111
2026-03-18 17:20:58.121 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-18 17:20:58.127 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-18 17:20:58.131 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-18 17:20:58.135 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-18 17:20:58.158 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=22.02
2026-03-18 17:20:58.212 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=54.18
2026-03-18 17:20:58.213 | step 3 | route=IT_Ticket | empId=43200 | apiMs=101.82 | totalMs=101.82
2026-03-18 17:20:58.213 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:20:58.213
2026-03-18 17:20:58.272 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=58.3
2026-03-18 17:20:58.303 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=31.11
2026-03-18 17:20:58.308 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=4.57
2026-03-18 17:20:58.309 | step 3 | route=IT_Ticket | empId=43200 | apiMs=95.28 | totalMs=95.28
2026-03-18 17:31:49.998 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:31:49.998
2026-03-18 17:31:50.031 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=33.04
2026-03-18 17:31:50.036 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-18 17:31:50.040 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-18 17:31:50.044 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-18 17:31:50.066 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=21.64
2026-03-18 17:31:50.102 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=35.63
2026-03-18 17:31:50.103 | step 3 | route=IT_Ticket | empId=31232 | apiMs=105.09 | totalMs=105.09
2026-03-18 17:31:50.103 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:31:50.103
2026-03-18 17:31:50.120 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=17.05
2026-03-18 17:31:50.122 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-18 17:31:50.124 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-03-18 17:31:50.124 | step 3 | route=IT_Ticket | empId=31232 | apiMs=21.08 | totalMs=21.08
2026-03-18 17:31:59.769 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:31:59.769
2026-03-18 17:32:00.070 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=300.78
2026-03-18 17:32:00.070 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=301.76 | totalMs=301.76
2026-03-18 17:32:01.527 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:32:01.527
2026-03-18 17:32:01.540 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=12.52
2026-03-18 17:32:01.544 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=16.67 | totalMs=16.67
2026-03-18 17:32:38.397 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:32:38.397
2026-03-18 17:32:38.408 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-03-18 17:32:38.409 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=12.00 | totalMs=12.00
2026-03-18 17:32:38.409 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:32:38.409
2026-03-18 17:32:38.428 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=18.84
2026-03-18 17:32:38.430 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=21.07 | totalMs=21.07
2026-03-18 17:32:38.431 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:32:38.431
2026-03-18 17:32:38.433 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-18 17:32:38.433 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.52 | totalMs=2.52
2026-03-18 17:32:39.195 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:32:39.195
2026-03-18 17:32:39.209 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-18 17:32:39.213 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-18 17:32:39.217 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-18 17:32:39.219 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-18 17:32:39.220 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-18 17:32:39.241 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=20.46
2026-03-18 17:32:39.241 | step 3 | route=IT_Ticket | empId=31232 | apiMs=45.87 | totalMs=45.87
2026-03-18 17:32:39.241 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:32:39.241
2026-03-18 17:32:39.243 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-18 17:32:39.244 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-18 17:32:39.245 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-18 17:32:39.245 | step 3 | route=IT_Ticket | empId=31232 | apiMs=3.94 | totalMs=3.94
2026-03-18 17:33:55.225 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:33:55.225
2026-03-18 17:33:55.235 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-18 17:33:55.240 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-18 17:33:55.245 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-18 17:33:55.249 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-18 17:33:55.251 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-18 17:33:55.284 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=32.65
2026-03-18 17:33:55.284 | step 3 | route=IT_Ticket | empId=46973 | apiMs=59.57 | totalMs=59.57
2026-03-18 17:33:55.285 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:33:55.285
2026-03-18 17:33:55.286 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-18 17:33:55.288 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-18 17:33:55.289 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-18 17:33:55.289 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.49 | totalMs=4.49
2026-03-18 17:34:00.878 | step 1 | route=IT_Ticket_Report | empId=46973 | query called at=17:34:00.878
2026-03-18 17:34:01.312 | step 2 | route=IT_Ticket_Report | empId=46973 | query=kpi_it_ticket_report_page_proc | queryMs=433.86
2026-03-18 17:34:01.317 | step 3 | route=IT_Ticket_Report | empId=46973 | apiMs=439.13 | totalMs=439.13
2026-03-18 17:34:01.740 | step 4 | route=pageRenderd | empId=46973 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:34:01.740
2026-03-18 17:34:23.551 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:34:23.551
2026-03-18 17:34:23.562 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-18 17:34:23.563 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-18 17:34:23.565 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-18 17:34:23.566 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-18 17:34:23.568 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-18 17:34:23.602 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=33.52
2026-03-18 17:34:23.602 | step 3 | route=IT_Ticket | empId=46973 | apiMs=50.63 | totalMs=50.63
2026-03-18 17:34:23.602 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:34:23.602
2026-03-18 17:34:23.604 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-18 17:34:23.605 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 17:34:23.606 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-18 17:34:23.607 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.35 | totalMs=4.35
2026-03-18 17:34:51.515 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=17:34:51.515
2026-03-18 17:34:51.990 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=473.74
2026-03-18 17:34:51.995 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=479.16 | totalMs=479.16
2026-03-18 17:34:53.390 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=17:34:53.390
2026-03-18 17:34:53.402 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=12.52
2026-03-18 17:34:53.407 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=17.02 | totalMs=17.02
2026-03-18 17:35:07.651 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:35:07.651
2026-03-18 17:35:07.690 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=39.01
2026-03-18 17:35:07.691 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=39.90 | totalMs=39.90
2026-03-18 17:35:08.839 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:08.839
2026-03-18 17:35:14.528 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:35:14.528
2026-03-18 17:35:14.548 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=19.72
2026-03-18 17:35:14.552 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=24.03 | totalMs=24.03
2026-03-18 17:35:15.051 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:15.051
2026-03-18 17:35:15.060 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:35:15.060
2026-03-18 17:35:15.073 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-18 17:35:15.077 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=16.28 | totalMs=16.28
2026-03-18 17:35:15.080 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:35:15.080
2026-03-18 17:35:15.096 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=15.65
2026-03-18 17:35:15.098 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=17.62 | totalMs=17.62
2026-03-18 17:35:15.098 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:35:15.098
2026-03-18 17:35:15.099 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-18 17:35:15.100 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.95 | totalMs=1.95
2026-03-18 17:35:15.100 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:35:15.100
2026-03-18 17:35:15.102 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-18 17:35:15.102 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.55 | totalMs=1.55
2026-03-18 17:35:21.242 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:35:21.242
2026-03-18 17:35:21.253 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-18 17:35:21.257 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 17:35:21.262 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-18 17:35:21.263 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-18 17:35:21.264 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-18 17:35:21.282 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=17.97
2026-03-18 17:35:21.283 | step 3 | route=IT_Ticket | empId=46973 | apiMs=40.44 | totalMs=40.44
2026-03-18 17:35:21.283 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:35:21.283
2026-03-18 17:35:21.284 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-18 17:35:21.286 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-18 17:35:21.287 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-18 17:35:21.287 | step 3 | route=IT_Ticket | empId=46973 | apiMs=3.89 | totalMs=3.89
2026-03-18 17:35:21.458 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:35:21.458
2026-03-18 17:35:21.499 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=36.52
2026-03-18 17:35:21.504 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=45.57 | totalMs=45.57
2026-03-18 17:35:21.507 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:35:21.507
2026-03-18 17:35:21.509 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-18 17:35:21.510 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-18 17:35:21.512 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-18 17:35:21.512 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.79 | totalMs=4.79
2026-03-18 17:35:35.074 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:35:35.074
2026-03-18 17:35:35.090 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=15.7
2026-03-18 17:35:35.093 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=19.53 | totalMs=19.53
2026-03-18 17:35:35.509 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:35.509
2026-03-18 17:37:39.237 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:37:39.237
2026-03-18 17:37:39.254 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=16.28
2026-03-18 17:37:39.254 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=17.32 | totalMs=17.32
2026-03-18 17:37:40.384 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:37:40.384
2026-03-18 17:41:45.737 | step 1 | route=IT_Ticket | empId=34950 | query called at=17:41:45.737
2026-03-18 17:41:45.772 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=34.02
2026-03-18 17:41:45.774 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-18 17:41:45.775 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-18 17:41:45.777 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-18 17:41:45.799 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=22.28
2026-03-18 17:41:45.836 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=36.5
2026-03-18 17:41:45.837 | step 3 | route=IT_Ticket | empId=34950 | apiMs=99.69 | totalMs=99.69
2026-03-18 17:41:45.837 | step 1 | route=IT_Ticket | empId=34950 | query called at=17:41:45.837
2026-03-18 17:41:45.856 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=18
2026-03-18 17:41:45.857 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-18 17:41:45.859 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-18 17:41:45.859 | step 3 | route=IT_Ticket | empId=34950 | apiMs=21.81 | totalMs=21.81
2026-03-18 17:41:51.204 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=17:41:51.204
2026-03-18 17:41:51.252 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=47.1
2026-03-18 17:41:51.256 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=52.44 | totalMs=52.44
2026-03-18 17:41:51.713 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:41:51.713
2026-03-18 17:41:56.643 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=17:41:56.643
2026-03-18 17:41:56.668 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=24.79
2026-03-18 17:41:56.688 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=44.86 | totalMs=44.86
2026-03-18 17:41:56.691 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=17:41:56.691
2026-03-18 17:41:56.696 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-18 17:41:56.698 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-18 17:41:56.699 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-18 17:41:56.699 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=7.75 | totalMs=7.75
2026-03-18 17:41:59.500 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=17:41:59.500
2026-03-18 17:41:59.521 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=20.13
2026-03-18 17:41:59.524 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=24.18 | totalMs=24.18
2026-03-18 17:41:59.967 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:41:59.967
2026-03-18 17:46:13.437 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:46:13.437
2026-03-18 17:46:13.467 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=29.42
2026-03-18 17:46:13.468 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=30.30 | totalMs=30.30
2026-03-18 17:46:14.408 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:14.408
2026-03-18 18:33:15.036 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:33:15.036
2026-03-18 18:33:15.077 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=40.06
2026-03-18 18:33:15.081 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=44.54 | totalMs=44.54
2026-03-18 18:33:15.814 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:33:15.814
2026-03-18 19:04:43.653 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=19:04:43.653
2026-03-18 19:04:43.712 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=58.49
2026-03-18 19:04:43.716 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=62.85 | totalMs=62.85
2026-03-18 19:04:44.647 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:04:44.647
2026-03-18 22:46:36.015 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=22:46:36.015
2026-03-18 22:46:36.058 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=41.85
2026-03-18 22:46:36.058 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=42.84 | totalMs=42.84
2026-03-18 22:46:37.147 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 22:46:37.147
2026-03-19 09:10:26.151 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:10:26.151
2026-03-19 09:10:26.482 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=330.55
2026-03-19 09:10:26.486 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=334.88 | totalMs=334.88
2026-03-19 09:10:26.824 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:10:26.824
2026-03-19 09:21:40.971 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=09:21:40.971
2026-03-19 09:21:40.997 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=25.43
2026-03-19 09:21:40.998 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=26.33 | totalMs=26.33
2026-03-19 09:21:41.374 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:41.374
2026-03-19 09:40:11.978 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:40:11.978
2026-03-19 09:40:12.025 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=46.02
2026-03-19 09:40:12.033 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-03-19 09:40:12.042 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-03-19 09:40:12.071 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=28.49
2026-03-19 09:40:12.189 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=118.47
2026-03-19 09:40:12.272 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=82.53
2026-03-19 09:40:12.273 | step 3 | route=IT_Ticket | empId=51700 | apiMs=294.38 | totalMs=294.38
2026-03-19 09:40:12.273 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:40:12.273
2026-03-19 09:40:12.315 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=41.15
2026-03-19 09:40:12.344 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=28.56
2026-03-19 09:40:12.380 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=36.65
2026-03-19 09:40:12.381 | step 3 | route=IT_Ticket | empId=51700 | apiMs=107.60 | totalMs=107.60
2026-03-19 09:40:18.927 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=09:40:18.927
2026-03-19 09:40:19.245 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=317.06
2026-03-19 09:40:19.249 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=321.75 | totalMs=321.75
2026-03-19 09:40:20.496 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=09:40:20.496
2026-03-19 09:40:20.527 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=27.14
2026-03-19 09:40:20.530 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=33.94 | totalMs=33.94
2026-03-19 09:41:24.851 | step 1 | route=IT_TicketPost | empId=51700 | query called at=09:41:24.851
2026-03-19 09:41:24.863 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-03-19 09:41:24.867 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=16.32 | totalMs=16.32
2026-03-19 09:41:24.871 | step 1 | route=IT_TicketPost | empId=51700 | query called at=09:41:24.871
2026-03-19 09:41:25.165 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=290.76
2026-03-19 09:41:25.214 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=342.63 | totalMs=342.63
2026-03-19 09:41:25.214 | step 1 | route=IT_TicketPost | empId=51700 | query called at=09:41:25.214
2026-03-19 09:41:25.216 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-19 09:41:25.216 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=2.47 | totalMs=2.47
2026-03-19 09:41:25.217 | step 1 | route=IT_TicketPost | empId=51700 | query called at=09:41:25.217
2026-03-19 09:41:25.218 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-19 09:41:25.219 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=1.79 | totalMs=1.79
2026-03-19 09:41:27.712 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:41:27.712
2026-03-19 09:41:27.728 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=16.43
2026-03-19 09:41:27.742 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-03-19 09:41:27.750 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.35
2026-03-19 09:41:27.770 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=20.01
2026-03-19 09:41:27.784 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=13.53
2026-03-19 09:41:27.843 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=58.89
2026-03-19 09:41:27.844 | step 3 | route=IT_Ticket | empId=51700 | apiMs=132.11 | totalMs=132.11
2026-03-19 09:41:27.844 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:41:27.844
2026-03-19 09:41:27.846 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-19 09:41:27.847 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-19 09:41:27.848 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-19 09:41:27.848 | step 3 | route=IT_Ticket | empId=51700 | apiMs=3.93 | totalMs=3.93
2026-03-19 09:43:37.595 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:43:37.595
2026-03-19 09:43:37.606 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-19 09:43:37.608 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-19 09:43:37.610 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=2.18
2026-03-19 09:43:37.612 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-19 09:43:37.613 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-19 09:43:37.660 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=46.91
2026-03-19 09:43:37.661 | step 3 | route=IT_Ticket | empId=57185 | apiMs=65.24 | totalMs=65.24
2026-03-19 09:43:37.661 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:43:37.661
2026-03-19 09:43:37.662 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-19 09:43:37.664 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-19 09:43:37.665 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 09:43:37.665 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.48 | totalMs=4.48
2026-03-19 09:44:17.598 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=09:44:17.598
2026-03-19 09:44:17.859 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=259.82
2026-03-19 09:44:17.863 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=264.89 | totalMs=264.89
2026-03-19 09:44:19.231 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=09:44:19.231
2026-03-19 09:44:19.281 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=49.34
2026-03-19 09:44:19.285 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=53.94 | totalMs=53.94
2026-03-19 09:44:45.802 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:44:45.802
2026-03-19 09:44:45.815 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=12.49
2026-03-19 09:44:45.819 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=16.83 | totalMs=16.83
2026-03-19 09:44:45.822 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:44:45.822
2026-03-19 09:44:46.252 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=426.88
2026-03-19 09:44:46.407 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=584.79 | totalMs=584.79
2026-03-19 09:44:46.407 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:44:46.407
2026-03-19 09:44:46.438 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.51
2026-03-19 09:44:46.438 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=30.37 | totalMs=30.37
2026-03-19 09:44:46.931 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:44:46.931
2026-03-19 09:44:46.942 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-19 09:44:46.944 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-19 09:44:46.945 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 09:44:46.947 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 09:44:46.948 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-19 09:44:46.986 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=37.15
2026-03-19 09:44:46.986 | step 3 | route=IT_Ticket | empId=57185 | apiMs=54.42 | totalMs=54.42
2026-03-19 09:44:46.986 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:44:46.986
2026-03-19 09:44:46.988 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-19 09:44:46.989 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-19 09:44:46.990 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 09:44:46.991 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.37 | totalMs=4.37
2026-03-19 09:45:28.955 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:45:28.955
2026-03-19 09:45:29.003 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=47.63
2026-03-19 09:45:29.007 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=52.22 | totalMs=52.22
2026-03-19 09:45:29.751 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:45:29.751
2026-03-19 09:45:33.962 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:45:33.962
2026-03-19 09:45:34.038 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=74.75
2026-03-19 09:45:34.043 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=80.94 | totalMs=80.94
2026-03-19 09:45:34.047 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:45:34.047
2026-03-19 09:45:34.052 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-19 09:45:34.053 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-19 09:45:34.054 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-19 09:45:34.055 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=7.85 | totalMs=7.85
2026-03-19 09:45:34.308 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:45:34.308
2026-03-19 09:45:34.329 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=20.45
2026-03-19 09:45:34.329 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=21.22 | totalMs=21.22
2026-03-19 09:45:35.021 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:45:35.021
2026-03-19 09:45:54.666 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:45:54.666
2026-03-19 09:45:54.677 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-19 09:45:54.679 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-19 09:45:54.680 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 09:45:54.682 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-19 09:45:54.683 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-19 09:45:54.719 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=35.62
2026-03-19 09:45:54.719 | step 3 | route=IT_Ticket | empId=51120 | apiMs=53.13 | totalMs=53.13
2026-03-19 09:45:54.720 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:45:54.720
2026-03-19 09:45:54.721 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-19 09:45:54.723 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 09:45:54.724 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-19 09:45:54.724 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.27 | totalMs=4.27
2026-03-19 09:46:00.394 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:46:00.394
2026-03-19 09:46:00.673 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=275.78
2026-03-19 09:46:00.678 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=283.95 | totalMs=283.95
2026-03-19 09:46:12.715 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:46:12.715
2026-03-19 09:46:12.847 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=131.8
2026-03-19 09:46:12.848 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=132.62 | totalMs=132.62
2026-03-19 09:46:13.977 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:46:13.977
2026-03-19 09:46:14.000 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=22.26
2026-03-19 09:46:14.004 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=26.26 | totalMs=26.26
2026-03-19 09:46:35.776 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:46:35.776
2026-03-19 09:46:35.795 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=17.88
2026-03-19 09:46:35.799 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=22.08 | totalMs=22.08
2026-03-19 09:46:35.802 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:46:35.802
2026-03-19 09:46:35.936 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=130.87
2026-03-19 09:46:35.949 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=147.06 | totalMs=147.06
2026-03-19 09:46:35.949 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:46:35.949
2026-03-19 09:46:35.958 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.77
2026-03-19 09:46:35.959 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=9.36 | totalMs=9.36
2026-03-19 09:46:35.959 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:46:35.959
2026-03-19 09:46:35.967 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.74
2026-03-19 09:46:35.967 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=8.29 | totalMs=8.29
2026-03-19 09:46:40.084 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:46:40.084
2026-03-19 09:46:40.094 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-19 09:46:40.099 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-19 09:46:40.104 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 09:46:40.105 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-19 09:46:40.107 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-19 09:46:40.143 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=36.14
2026-03-19 09:46:40.144 | step 3 | route=IT_Ticket | empId=51120 | apiMs=59.80 | totalMs=59.80
2026-03-19 09:46:40.144 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:46:40.144
2026-03-19 09:46:40.146 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-19 09:46:40.147 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 09:46:40.148 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-19 09:46:40.149 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.50 | totalMs=4.50
2026-03-19 09:50:05.977 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:50:05.977
2026-03-19 09:50:06.042 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=64.32
2026-03-19 09:50:06.045 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=68.21 | totalMs=68.21
2026-03-19 09:50:06.582 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:06.582
2026-03-19 09:50:30.673 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:50:30.673
2026-03-19 09:50:30.950 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=276.44
2026-03-19 09:50:30.975 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=6.45
2026-03-19 09:50:31.022 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=348.87 | totalMs=348.87
2026-03-19 09:50:31.026 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:50:31.026
2026-03-19 09:50:31.028 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-19 09:50:31.029 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-19 09:50:31.030 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-19 09:50:31.031 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.98 | totalMs=4.98
2026-03-19 09:50:39.357 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:50:39.357
2026-03-19 09:50:39.365 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.25
2026-03-19 09:50:39.376 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.59
2026-03-19 09:50:39.387 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.83
2026-03-19 09:50:39.390 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=33.07 | totalMs=33.07
2026-03-19 09:50:40.936 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:50:40.936
2026-03-19 09:50:40.979 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=43.05
2026-03-19 09:50:40.980 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=43.79 | totalMs=43.79
2026-03-19 09:50:41.426 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:41.426
2026-03-19 09:53:15.361 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:53:15.361
2026-03-19 09:53:15.397 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=35.45
2026-03-19 09:53:15.402 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-19 09:53:15.406 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-19 09:53:15.410 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-19 09:53:15.433 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=22.27
2026-03-19 09:53:15.470 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=37.28
2026-03-19 09:53:15.471 | step 3 | route=IT_Ticket | empId=43200 | apiMs=110.03 | totalMs=110.03
2026-03-19 09:53:15.471 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:53:15.471
2026-03-19 09:53:15.661 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=189.84
2026-03-19 09:53:15.662 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-19 09:53:15.664 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-19 09:53:15.664 | step 3 | route=IT_Ticket | empId=43200 | apiMs=192.86 | totalMs=192.86
2026-03-19 09:53:28.946 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:53:28.946
2026-03-19 09:53:29.366 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=419.76
2026-03-19 09:53:29.371 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=425.27 | totalMs=425.27
2026-03-19 09:53:31.351 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:53:31.351
2026-03-19 09:53:31.523 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=171.81
2026-03-19 09:53:31.523 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=172.67 | totalMs=172.67
2026-03-19 09:53:33.393 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:53:33.393
2026-03-19 09:53:33.403 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-19 09:53:33.407 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=13.36 | totalMs=13.36
2026-03-19 09:53:55.766 | step 1 | route=IT_Ticket | empId=66261 | query called at=09:53:55.766
2026-03-19 09:53:55.778 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-03-19 09:53:55.783 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-19 09:53:55.788 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-19 09:53:55.792 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 09:53:55.794 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-19 09:53:55.828 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=33.98
2026-03-19 09:53:55.828 | step 3 | route=IT_Ticket | empId=66261 | apiMs=62.63 | totalMs=62.63
2026-03-19 09:53:55.829 | step 1 | route=IT_Ticket | empId=66261 | query called at=09:53:55.829
2026-03-19 09:53:55.831 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=2
2026-03-19 09:53:55.833 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-19 09:53:55.834 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 09:53:55.834 | step 3 | route=IT_Ticket | empId=66261 | apiMs=5.49 | totalMs=5.49
2026-03-19 09:53:57.628 | step 1 | route=IT_Ticket_Report | empId=66261 | query called at=09:53:57.628
2026-03-19 09:53:57.979 | step 2 | route=IT_Ticket_Report | empId=66261 | query=kpi_it_ticket_report_page_proc | queryMs=350.48
2026-03-19 09:53:57.983 | step 3 | route=IT_Ticket_Report | empId=66261 | apiMs=354.65 | totalMs=354.65
2026-03-19 09:53:58.388 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:53:58.388
2026-03-19 09:54:14.913 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:54:14.913
2026-03-19 09:54:14.923 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-03-19 09:54:14.927 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.48 | totalMs=14.48
2026-03-19 09:54:14.931 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:54:14.931
2026-03-19 09:54:15.150 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=215.76
2026-03-19 09:54:15.152 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=220.98 | totalMs=220.98
2026-03-19 09:54:15.152 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:54:15.152
2026-03-19 09:54:15.171 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.53
2026-03-19 09:54:15.172 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=19.37 | totalMs=19.37
2026-03-19 09:54:15.172 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:54:15.172
2026-03-19 09:54:15.173 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-19 09:54:15.174 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.43 | totalMs=1.43
2026-03-19 09:54:20.053 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:54:20.053
2026-03-19 09:54:20.112 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=58.66
2026-03-19 09:54:20.145 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=29.11
2026-03-19 09:54:20.176 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=25.38
2026-03-19 09:54:20.179 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=3.12
2026-03-19 09:54:20.181 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-19 09:54:20.242 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=60.94
2026-03-19 09:54:20.242 | step 3 | route=IT_Ticket | empId=43200 | apiMs=189.27 | totalMs=189.27
2026-03-19 09:54:20.243 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:54:20.243
2026-03-19 09:54:20.261 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=18.19
2026-03-19 09:54:20.264 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=2.07
2026-03-19 09:54:20.265 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-19 09:54:20.265 | step 3 | route=IT_Ticket | empId=43200 | apiMs=22.60 | totalMs=22.60
2026-03-19 10:02:25.725 | step 1 | route=IT_Ticket | empId=54422 | query called at=10:02:25.725
2026-03-19 10:02:25.763 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=37.69
2026-03-19 10:02:25.765 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-03-19 10:02:25.767 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-19 10:02:25.769 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-19 10:02:25.791 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=22.01
2026-03-19 10:02:25.830 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=38.36
2026-03-19 10:02:25.830 | step 3 | route=IT_Ticket | empId=54422 | apiMs=105.69 | totalMs=105.69
2026-03-19 10:02:25.831 | step 1 | route=IT_Ticket | empId=54422 | query called at=10:02:25.831
2026-03-19 10:02:25.849 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=17.96
2026-03-19 10:02:25.850 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 10:02:25.852 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 10:02:25.852 | step 3 | route=IT_Ticket | empId=54422 | apiMs=21.17 | totalMs=21.17
2026-03-19 10:02:33.865 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54422 | query called at=10:02:33.865
2026-03-19 10:02:34.171 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=305.11
2026-03-19 10:02:34.171 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54422 | apiMs=305.92 | totalMs=305.92
2026-03-19 10:02:36.102 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query called at=10:02:36.102
2026-03-19 10:02:36.114 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=11.5
2026-03-19 10:02:36.117 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54422 | apiMs=15.61 | totalMs=15.61
2026-03-19 10:03:31.538 | step 1 | route=IT_TicketPost | empId=54422 | query called at=10:03:31.538
2026-03-19 10:03:31.549 | step 2 | route=IT_TicketPost | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-19 10:03:31.553 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=14.41 | totalMs=14.41
2026-03-19 10:03:31.556 | step 1 | route=IT_TicketPost | empId=54422 | query called at=10:03:31.556
2026-03-19 10:03:31.656 | step 2 | route=IT_TicketPost | empId=54422 | query=IT_Ticket_Save_SPOC | queryMs=96.3
2026-03-19 10:03:31.658 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=101.64 | totalMs=101.64
2026-03-19 10:03:31.658 | step 1 | route=IT_TicketPost | empId=54422 | query called at=10:03:31.658
2026-03-19 10:03:31.660 | step 2 | route=IT_TicketPost | empId=54422 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-19 10:03:31.661 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=2.48 | totalMs=2.48
2026-03-19 10:03:37.232 | step 1 | route=IT_Ticket | empId=54422 | query called at=10:03:37.232
2026-03-19 10:03:37.244 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=11.24
2026-03-19 10:03:37.249 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-19 10:03:37.253 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-19 10:03:37.255 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.71
2026-03-19 10:03:37.256 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-19 10:03:37.293 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=36.11
2026-03-19 10:03:37.293 | step 3 | route=IT_Ticket | empId=54422 | apiMs=60.72 | totalMs=60.72
2026-03-19 10:03:37.294 | step 1 | route=IT_Ticket | empId=54422 | query called at=10:03:37.294
2026-03-19 10:03:37.295 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-19 10:03:37.296 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-19 10:03:37.297 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-19 10:03:37.298 | step 3 | route=IT_Ticket | empId=54422 | apiMs=4.12 | totalMs=4.12
2026-03-19 10:07:18.689 | step 1 | route=IT_Ticket | empId=48836 | query called at=10:07:18.689
2026-03-19 10:07:18.700 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-19 10:07:18.702 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-19 10:07:18.703 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-19 10:07:18.705 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-19 10:07:18.707 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-19 10:07:18.744 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=36.67
2026-03-19 10:07:18.744 | step 3 | route=IT_Ticket | empId=48836 | apiMs=54.60 | totalMs=54.60
2026-03-19 10:07:18.745 | step 1 | route=IT_Ticket | empId=48836 | query called at=10:07:18.745
2026-03-19 10:07:18.746 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-19 10:07:18.748 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-19 10:07:18.749 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 10:07:18.749 | step 3 | route=IT_Ticket | empId=48836 | apiMs=4.77 | totalMs=4.77
2026-03-19 10:07:31.213 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=10:07:31.213
2026-03-19 10:07:31.724 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=511.38
2026-03-19 10:07:31.725 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=512.20 | totalMs=512.20
2026-03-19 10:07:50.946 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=10:07:50.946
2026-03-19 10:07:50.959 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=12.3
2026-03-19 10:07:50.963 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=16.91 | totalMs=16.91
2026-03-19 10:10:18.098 | step 1 | route=IT_TicketPost | empId=48836 | query called at=10:10:18.098
2026-03-19 10:10:18.108 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-19 10:10:18.112 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=14.09 | totalMs=14.09
2026-03-19 10:10:18.115 | step 1 | route=IT_TicketPost | empId=48836 | query called at=10:10:18.115
2026-03-19 10:10:18.175 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=55.96
2026-03-19 10:10:18.178 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=62.54 | totalMs=62.54
2026-03-19 10:10:18.178 | step 1 | route=IT_TicketPost | empId=48836 | query called at=10:10:18.178
2026-03-19 10:10:18.180 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-19 10:10:18.181 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=2.27 | totalMs=2.27
2026-03-19 10:10:22.839 | step 1 | route=IT_Ticket | empId=48836 | query called at=10:10:22.839
2026-03-19 10:10:22.855 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=15.49
2026-03-19 10:10:22.867 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=9.02
2026-03-19 10:10:22.876 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=5.46
2026-03-19 10:10:22.884 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=8.32
2026-03-19 10:10:22.893 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=8.47
2026-03-19 10:10:22.974 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=80.96
2026-03-19 10:10:22.975 | step 3 | route=IT_Ticket | empId=48836 | apiMs=135.77 | totalMs=135.77
2026-03-19 10:10:22.975 | step 1 | route=IT_Ticket | empId=48836 | query called at=10:10:22.975
2026-03-19 10:10:22.978 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=2.52
2026-03-19 10:10:22.979 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-19 10:10:22.981 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-19 10:10:22.981 | step 3 | route=IT_Ticket | empId=48836 | apiMs=6.02 | totalMs=6.02
2026-03-19 10:12:16.537 | step 1 | route=IT_Ticket | empId=34091 | query called at=10:12:16.537
2026-03-19 10:12:16.548 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-19 10:12:16.550 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-19 10:12:16.551 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-19 10:12:16.553 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-19 10:12:16.554 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-19 10:12:16.591 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=36.39
2026-03-19 10:12:16.591 | step 3 | route=IT_Ticket | empId=34091 | apiMs=54.11 | totalMs=54.11
2026-03-19 10:12:16.592 | step 1 | route=IT_Ticket | empId=34091 | query called at=10:12:16.592
2026-03-19 10:12:16.593 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-19 10:12:16.595 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-19 10:12:16.596 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 10:12:16.596 | step 3 | route=IT_Ticket | empId=34091 | apiMs=4.54 | totalMs=4.54
2026-03-19 10:12:37.159 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34091 | query called at=10:12:37.159
2026-03-19 10:12:37.351 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=192.28
2026-03-19 10:12:37.352 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34091 | apiMs=193.10 | totalMs=193.10
2026-03-19 10:12:40.567 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query called at=10:12:40.567
2026-03-19 10:12:40.583 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=11.78
2026-03-19 10:12:40.587 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34091 | apiMs=19.30 | totalMs=19.30
2026-03-19 10:13:26.702 | step 1 | route=IT_TicketPost | empId=34091 | query called at=10:13:26.702
2026-03-19 10:13:26.723 | step 2 | route=IT_TicketPost | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=21.02
2026-03-19 10:13:26.727 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=25.07 | totalMs=25.07
2026-03-19 10:13:26.730 | step 1 | route=IT_TicketPost | empId=34091 | query called at=10:13:26.730
2026-03-19 10:13:26.747 | step 2 | route=IT_TicketPost | empId=34091 | query=IT_Ticket_Save_SPOC | queryMs=13.96
2026-03-19 10:13:26.749 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=18.83 | totalMs=18.83
2026-03-19 10:13:26.749 | step 1 | route=IT_TicketPost | empId=34091 | query called at=10:13:26.749
2026-03-19 10:13:26.751 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-19 10:13:26.751 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=2.32 | totalMs=2.32
2026-03-19 10:13:26.752 | step 1 | route=IT_TicketPost | empId=34091 | query called at=10:13:26.752
2026-03-19 10:13:26.753 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-19 10:13:26.753 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=1.54 | totalMs=1.54
2026-03-19 10:13:31.569 | step 1 | route=IT_Ticket | empId=34091 | query called at=10:13:31.569
2026-03-19 10:13:31.580 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-19 10:13:31.584 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-19 10:13:31.589 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-19 10:13:31.590 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-19 10:13:31.591 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-19 10:13:31.629 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=37.08
2026-03-19 10:13:31.629 | step 3 | route=IT_Ticket | empId=34091 | apiMs=59.78 | totalMs=59.78
2026-03-19 10:13:31.630 | step 1 | route=IT_Ticket | empId=34091 | query called at=10:13:31.630
2026-03-19 10:13:31.631 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-19 10:13:31.633 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-19 10:13:31.634 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-19 10:13:31.634 | step 3 | route=IT_Ticket | empId=34091 | apiMs=4.48 | totalMs=4.48
2026-03-19 10:15:17.249 | step 1 | route=IT_Ticket | empId=41332 | query called at=10:15:17.249
2026-03-19 10:15:17.260 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-19 10:15:17.262 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-19 10:15:17.264 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-19 10:15:17.265 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 10:15:17.267 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-19 10:15:17.303 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=35.95
2026-03-19 10:15:17.303 | step 3 | route=IT_Ticket | empId=41332 | apiMs=53.94 | totalMs=53.94
2026-03-19 10:15:17.304 | step 1 | route=IT_Ticket | empId=41332 | query called at=10:15:17.304
2026-03-19 10:15:17.305 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-19 10:15:17.307 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 10:15:17.308 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 10:15:17.308 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.45 | totalMs=4.45
2026-03-19 10:15:22.161 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=10:15:22.161
2026-03-19 10:15:22.194 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=32.03
2026-03-19 10:15:22.199 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=38.09 | totalMs=38.09
2026-03-19 10:15:24.378 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=10:15:24.378
2026-03-19 10:15:24.683 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=304.07
2026-03-19 10:15:24.687 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=308.64 | totalMs=308.64
2026-03-19 10:15:27.979 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=10:15:27.979
2026-03-19 10:15:27.991 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.78
2026-03-19 10:15:27.995 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=15.95 | totalMs=15.95
2026-03-19 10:17:09.567 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:17:09.567
2026-03-19 10:17:09.593 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=25.66
2026-03-19 10:17:09.597 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 10:17:09.601 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-19 10:17:09.604 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-19 10:17:09.606 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-19 10:17:09.626 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=19.66
2026-03-19 10:17:09.626 | step 3 | route=IT_Ticket | empId=46973 | apiMs=59.27 | totalMs=59.27
2026-03-19 10:17:09.626 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:17:09.626
2026-03-19 10:17:09.628 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-19 10:17:09.629 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-19 10:17:09.630 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-19 10:17:09.630 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.28 | totalMs=4.28
2026-03-19 10:17:25.440 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:17:25.440
2026-03-19 10:17:25.867 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=426.79
2026-03-19 10:17:25.868 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=427.80 | totalMs=427.80
2026-03-19 10:17:27.847 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=10:17:27.847
2026-03-19 10:17:27.858 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.17
2026-03-19 10:17:27.861 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=14.29 | totalMs=14.29
2026-03-19 10:17:41.853 | step 1 | route=IT_TicketPost | empId=41332 | query called at=10:17:41.853
2026-03-19 10:17:41.876 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=22.01
2026-03-19 10:17:41.879 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=25.69 | totalMs=25.69
2026-03-19 10:17:41.882 | step 1 | route=IT_TicketPost | empId=41332 | query called at=10:17:41.882
2026-03-19 10:17:41.891 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=7.21
2026-03-19 10:17:41.893 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=11.34 | totalMs=11.34
2026-03-19 10:17:41.893 | step 1 | route=IT_TicketPost | empId=41332 | query called at=10:17:41.893
2026-03-19 10:17:41.895 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-19 10:17:41.895 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=1.84 | totalMs=1.84
2026-03-19 10:17:41.895 | step 1 | route=IT_TicketPost | empId=41332 | query called at=10:17:41.895
2026-03-19 10:17:41.897 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-19 10:17:41.897 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=1.44 | totalMs=1.44
2026-03-19 10:17:44.668 | step 1 | route=IT_Ticket | empId=41332 | query called at=10:17:44.668
2026-03-19 10:17:44.678 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-19 10:17:44.682 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-19 10:17:44.686 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-19 10:17:44.690 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-19 10:17:44.691 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-19 10:17:44.728 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=36.41
2026-03-19 10:17:44.728 | step 3 | route=IT_Ticket | empId=41332 | apiMs=60.44 | totalMs=60.44
2026-03-19 10:17:44.729 | step 1 | route=IT_Ticket | empId=41332 | query called at=10:17:44.729
2026-03-19 10:17:44.730 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-19 10:17:44.731 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-19 10:17:44.732 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 10:17:44.733 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.08 | totalMs=4.08
2026-03-19 10:17:49.220 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:17:49.220
2026-03-19 10:17:49.234 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=14.13
2026-03-19 10:17:49.243 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-03-19 10:17:49.252 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.6
2026-03-19 10:17:49.261 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.39
2026-03-19 10:17:49.269 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=8.49
2026-03-19 10:17:49.328 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=58.51
2026-03-19 10:17:49.329 | step 3 | route=IT_Ticket | empId=51700 | apiMs=108.91 | totalMs=108.91
2026-03-19 10:17:49.329 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:17:49.329
2026-03-19 10:17:49.337 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-19 10:17:49.346 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.42
2026-03-19 10:17:49.355 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.38
2026-03-19 10:17:49.355 | step 3 | route=IT_Ticket | empId=51700 | apiMs=26.03 | totalMs=26.03
2026-03-19 10:17:59.038 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=10:17:59.038
2026-03-19 10:17:59.328 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=289.56
2026-03-19 10:17:59.332 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=293.92 | totalMs=293.92
2026-03-19 10:18:01.601 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=10:18:01.601
2026-03-19 10:18:01.614 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-03-19 10:18:01.618 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=16.15 | totalMs=16.15
2026-03-19 10:18:22.783 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:18:22.783
2026-03-19 10:18:22.794 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-19 10:18:22.798 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=14.56 | totalMs=14.56
2026-03-19 10:18:22.802 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:18:22.802
2026-03-19 10:18:22.839 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=34.32
2026-03-19 10:18:22.842 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=40.14 | totalMs=40.14
2026-03-19 10:18:22.842 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:18:22.842
2026-03-19 10:18:22.844 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-19 10:18:22.844 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=2.29 | totalMs=2.29
2026-03-19 10:18:22.845 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:18:22.845
2026-03-19 10:18:22.846 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-19 10:18:22.847 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=1.82 | totalMs=1.82
2026-03-19 10:18:44.485 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:18:44.485
2026-03-19 10:18:44.495 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-03-19 10:18:44.500 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-19 10:18:44.504 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-19 10:18:44.505 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-19 10:18:44.506 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-19 10:18:44.526 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=19
2026-03-19 10:18:44.526 | step 3 | route=IT_Ticket | empId=51700 | apiMs=41.12 | totalMs=41.12
2026-03-19 10:18:44.527 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:18:44.527
2026-03-19 10:18:44.528 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-19 10:18:44.529 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-19 10:18:44.530 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-19 10:18:44.530 | step 3 | route=IT_Ticket | empId=51700 | apiMs=3.87 | totalMs=3.87
2026-03-19 10:19:31.265 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:19:31.265
2026-03-19 10:19:31.312 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=45.98
2026-03-19 10:19:31.315 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=49.83 | totalMs=49.83
2026-03-19 10:19:32.044 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:19:32.044
2026-03-19 10:19:36.811 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:19:36.811
2026-03-19 10:19:37.096 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=284.48
2026-03-19 10:19:37.260 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=81.28
2026-03-19 10:19:37.354 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=542.85 | totalMs=542.85
2026-03-19 10:19:37.357 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:19:37.357
2026-03-19 10:19:37.377 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.18
2026-03-19 10:19:37.391 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.94
2026-03-19 10:19:37.400 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.87
2026-03-19 10:19:37.400 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=43.05 | totalMs=43.05
2026-03-19 10:19:42.758 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:19:42.758
2026-03-19 10:19:42.761 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.5
2026-03-19 10:19:42.767 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-19 10:19:42.772 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-19 10:19:42.775 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=17.05 | totalMs=17.05
2026-03-19 10:19:44.124 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:19:44.124
2026-03-19 10:19:44.141 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=16.1
2026-03-19 10:19:44.141 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=16.83 | totalMs=16.83
2026-03-19 10:19:44.777 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:19:44.777
2026-03-19 10:20:06.046 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:20:06.046
2026-03-19 10:20:06.057 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-19 10:20:06.060 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=14.27 | totalMs=14.27
2026-03-19 10:20:06.063 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:20:06.063
2026-03-19 10:20:06.086 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=19.91
2026-03-19 10:20:06.088 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=25.02 | totalMs=25.02
2026-03-19 10:20:06.089 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:20:06.089
2026-03-19 10:20:06.090 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-19 10:20:06.091 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.01 | totalMs=2.01
2026-03-19 10:20:07.175 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:20:07.175
2026-03-19 10:20:07.189 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-19 10:20:07.193 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-19 10:20:07.195 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-19 10:20:07.196 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-19 10:20:07.198 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-19 10:20:07.234 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=35.9
2026-03-19 10:20:07.234 | step 3 | route=IT_Ticket | empId=46973 | apiMs=58.88 | totalMs=58.88
2026-03-19 10:20:07.235 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:20:07.235
2026-03-19 10:20:07.236 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-19 10:20:07.238 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-19 10:20:07.239 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-19 10:20:07.239 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.62 | totalMs=4.62
2026-03-19 10:20:38.470 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:20:38.470
2026-03-19 10:20:38.524 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=53.25
2026-03-19 10:20:38.524 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=54.15 | totalMs=54.15
2026-03-19 10:20:39.193 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:20:39.193
2026-03-19 10:20:58.434 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:20:58.434
2026-03-19 10:20:58.459 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=24.65
2026-03-19 10:20:58.462 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=27.41 | totalMs=27.41
2026-03-19 10:20:58.462 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:20:58.462
2026-03-19 10:20:58.464 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-19 10:20:58.466 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-19 10:20:58.468 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.39
2026-03-19 10:20:58.469 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.47 | totalMs=6.47
2026-03-19 10:21:03.066 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:21:03.066
2026-03-19 10:21:03.118 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=51.98
2026-03-19 10:21:03.119 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=52.81 | totalMs=52.81
2026-03-19 10:21:03.837 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:21:03.837
2026-03-19 10:22:06.251 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:22:06.251
2026-03-19 10:22:06.262 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-19 10:22:06.267 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-19 10:22:06.271 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-19 10:22:06.275 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-19 10:22:06.277 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-19 10:22:06.315 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=37.46
2026-03-19 10:22:06.315 | step 3 | route=IT_Ticket | empId=68488 | apiMs=63.61 | totalMs=63.61
2026-03-19 10:22:06.315 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:22:06.315
2026-03-19 10:22:06.317 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-19 10:22:06.318 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-19 10:22:06.320 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-19 10:22:06.320 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.76 | totalMs=4.76
2026-03-19 10:25:27.740 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:25:27.740
2026-03-19 10:25:27.768 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.05
2026-03-19 10:25:27.772 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.42 | totalMs=32.42
2026-03-19 10:25:28.471 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:28.471
2026-03-19 10:25:43.345 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:25:43.345
2026-03-19 10:25:43.369 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=23.98
2026-03-19 10:25:43.381 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=4.73
2026-03-19 10:25:43.395 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=8.87
2026-03-19 10:25:43.408 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2.92
2026-03-19 10:25:43.422 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=76.65 | totalMs=76.65
2026-03-19 10:25:43.422 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:25:43.422
2026-03-19 10:25:43.424 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-19 10:25:43.425 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-19 10:25:43.426 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-19 10:25:43.427 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.46 | totalMs=4.46
2026-03-19 10:25:45.575 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:25:45.575
2026-03-19 10:25:45.577 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-19 10:25:45.581 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-19 10:25:45.585 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-19 10:25:45.588 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=13.67 | totalMs=13.67
2026-03-19 10:25:46.654 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:25:46.654
2026-03-19 10:25:46.656 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-19 10:25:46.657 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-19 10:25:46.659 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-19 10:25:46.659 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.79 | totalMs=4.79
2026-03-19 10:25:47.651 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:25:47.651
2026-03-19 10:25:47.657 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.31
2026-03-19 10:25:47.666 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-03-19 10:25:47.674 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.01
2026-03-19 10:25:47.674 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=23.15 | totalMs=23.15
2026-03-19 10:25:50.165 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:25:50.165
2026-03-19 10:25:50.238 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=72.68
2026-03-19 10:25:50.238 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=73.43 | totalMs=73.43
2026-03-19 10:25:51.877 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:51.877
2026-03-19 10:38:41.909 | step 1 | route=IT_Ticket | empId=46290 | query called at=10:38:41.909
2026-03-19 10:38:41.936 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=26.06
2026-03-19 10:38:41.937 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-19 10:38:41.939 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-19 10:38:41.940 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-19 10:38:41.960 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=18.95
2026-03-19 10:38:41.993 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=33.4
2026-03-19 10:38:41.994 | step 3 | route=IT_Ticket | empId=46290 | apiMs=84.46 | totalMs=84.46
2026-03-19 10:38:41.994 | step 1 | route=IT_Ticket | empId=46290 | query called at=10:38:41.994
2026-03-19 10:38:42.009 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=15.03
2026-03-19 10:38:42.011 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-19 10:38:42.012 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-19 10:38:42.012 | step 3 | route=IT_Ticket | empId=46290 | apiMs=18.09 | totalMs=18.09
2026-03-19 10:38:48.821 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=10:38:48.821
2026-03-19 10:38:49.126 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=304.73
2026-03-19 10:38:49.127 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=305.72 | totalMs=305.72
2026-03-19 10:38:50.322 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=10:38:50.322
2026-03-19 10:38:50.335 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-03-19 10:38:50.338 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=15.94 | totalMs=15.94
2026-03-19 10:39:32.676 | step 1 | route=IT_TicketPost | empId=46290 | query called at=10:39:32.676
2026-03-19 10:39:32.690 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=13.76
2026-03-19 10:39:32.694 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=18.10 | totalMs=18.10
2026-03-19 10:39:32.697 | step 1 | route=IT_TicketPost | empId=46290 | query called at=10:39:32.697
2026-03-19 10:39:32.712 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=11.17
2026-03-19 10:39:32.716 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=19.09 | totalMs=19.09
2026-03-19 10:39:32.717 | step 1 | route=IT_TicketPost | empId=46290 | query called at=10:39:32.717
2026-03-19 10:39:32.745 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.19
2026-03-19 10:39:32.745 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=28.88 | totalMs=28.88
2026-03-19 10:39:37.677 | step 1 | route=IT_Ticket | empId=46290 | query called at=10:39:37.677
2026-03-19 10:39:37.690 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-19 10:39:37.695 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-19 10:39:37.696 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-19 10:39:37.698 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 10:39:37.699 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-19 10:39:37.738 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=38.57
2026-03-19 10:39:37.739 | step 3 | route=IT_Ticket | empId=46290 | apiMs=61.50 | totalMs=61.50
2026-03-19 10:39:37.739 | step 1 | route=IT_Ticket | empId=46290 | query called at=10:39:37.739
2026-03-19 10:39:37.741 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-19 10:39:37.742 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-19 10:39:37.743 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-19 10:39:37.744 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.60 | totalMs=4.60
2026-03-19 10:42:01.728 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:42:01.728
2026-03-19 10:42:01.738 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-19 10:42:01.742 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-19 10:42:01.746 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-19 10:42:01.750 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-19 10:42:01.751 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-19 10:42:01.790 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=37.96
2026-03-19 10:42:01.790 | step 3 | route=IT_Ticket | empId=46985 | apiMs=61.85 | totalMs=61.85
2026-03-19 10:42:01.790 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:42:01.790
2026-03-19 10:42:01.792 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-19 10:42:01.793 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-19 10:42:01.794 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 10:42:01.795 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.18 | totalMs=4.18
2026-03-19 10:42:09.009 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=10:42:09.009
2026-03-19 10:42:09.107 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=94.24
2026-03-19 10:42:09.111 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=101.20 | totalMs=101.20
2026-03-19 10:42:10.379 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=10:42:10.379
2026-03-19 10:42:10.460 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=77.34
2026-03-19 10:42:10.464 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=84.34 | totalMs=84.34
2026-03-19 10:43:00.561 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:43:00.561
2026-03-19 10:43:00.572 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-19 10:43:00.576 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.79 | totalMs=14.79
2026-03-19 10:43:00.580 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:43:00.580
2026-03-19 10:43:01.384 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=800.86
2026-03-19 10:43:01.424 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=844.03 | totalMs=844.03
2026-03-19 10:43:01.424 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:43:01.424
2026-03-19 10:43:01.426 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-19 10:43:01.426 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.05 | totalMs=2.05
2026-03-19 10:43:01.427 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:43:01.427
2026-03-19 10:43:01.428 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-19 10:43:01.428 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.33 | totalMs=1.33
2026-03-19 10:43:01.652 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:43:01.652
2026-03-19 10:43:01.663 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-19 10:43:01.664 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-19 10:43:01.666 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 10:43:01.667 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-19 10:43:01.669 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-19 10:43:01.709 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=39.66
2026-03-19 10:43:01.709 | step 3 | route=IT_Ticket | empId=46985 | apiMs=56.76 | totalMs=56.76
2026-03-19 10:43:01.709 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:43:01.709
2026-03-19 10:43:01.711 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-19 10:43:01.712 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 10:43:01.713 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 10:43:01.714 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.31 | totalMs=4.31
2026-03-19 10:45:40.808 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=10:45:40.808
2026-03-19 10:45:40.855 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=47.02
2026-03-19 10:45:40.856 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=48.00 | totalMs=48.00
2026-03-19 10:45:41.586 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:41.586
2026-03-19 10:45:48.277 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:45:48.277
2026-03-19 10:45:48.338 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=60.37
2026-03-19 10:45:48.355 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=77.35 | totalMs=77.35
2026-03-19 10:45:48.358 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:45:48.358
2026-03-19 10:45:48.368 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.5
2026-03-19 10:45:48.376 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.32
2026-03-19 10:45:48.385 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.34
2026-03-19 10:45:48.385 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=27.27 | totalMs=27.27
2026-03-19 10:45:49.794 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=10:45:49.794
2026-03-19 10:45:49.818 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=23.6
2026-03-19 10:45:49.821 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=27.91 | totalMs=27.91
2026-03-19 10:45:50.282 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:50.282
2026-03-19 10:45:54.979 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:45:54.979
2026-03-19 10:45:54.990 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.48
2026-03-19 10:45:54.995 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=15.98 | totalMs=15.98
2026-03-19 10:45:54.998 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:45:54.998
2026-03-19 10:45:55.003 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-19 10:45:55.004 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-19 10:45:55.006 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-19 10:45:55.006 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.48 | totalMs=7.48
2026-03-19 10:45:56.750 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=10:45:56.750
2026-03-19 10:45:56.771 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.6
2026-03-19 10:45:56.775 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.40 | totalMs=24.40
2026-03-19 10:45:57.304 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:57.304
2026-03-19 10:46:00.972 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:46:00.972
2026-03-19 10:46:00.984 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.51
2026-03-19 10:46:00.999 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=26.64 | totalMs=26.64
2026-03-19 10:46:01.002 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:46:01.002
2026-03-19 10:46:01.006 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-19 10:46:01.008 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-19 10:46:01.009 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-19 10:46:01.009 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.08 | totalMs=7.08
2026-03-19 10:46:03.647 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=10:46:03.647
2026-03-19 10:46:03.688 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=37.63
2026-03-19 10:46:03.691 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=44.33 | totalMs=44.33
2026-03-19 10:46:04.149 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:46:04.149
2026-03-19 10:46:07.121 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:46:07.121
2026-03-19 10:46:07.133 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.63
2026-03-19 10:46:07.137 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=15.86 | totalMs=15.86
2026-03-19 10:46:07.140 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:46:07.140
2026-03-19 10:46:07.145 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-19 10:46:07.146 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-19 10:46:07.147 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-19 10:46:07.148 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.02 | totalMs=7.02
2026-03-19 10:46:10.926 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=10:46:10.926
2026-03-19 10:46:10.946 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20
2026-03-19 10:46:10.949 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.72 | totalMs=23.72
2026-03-19 10:46:11.475 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:46:11.475
2026-03-19 10:46:13.998 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:46:13.998
2026-03-19 10:46:14.018 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=19.16
2026-03-19 10:46:14.024 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=25.53 | totalMs=25.53
2026-03-19 10:46:14.027 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:46:14.027
2026-03-19 10:46:14.032 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-19 10:46:14.033 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-19 10:46:14.034 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-19 10:46:14.035 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.51 | totalMs=7.51
2026-03-19 10:46:18.526 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=10:46:18.526
2026-03-19 10:46:18.547 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.88
2026-03-19 10:46:18.550 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.49 | totalMs=23.49
2026-03-19 10:46:18.578 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:46:18.578
2026-03-19 10:46:18.591 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-19 10:46:18.595 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-19 10:46:18.597 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 10:46:18.598 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-19 10:46:18.600 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-19 10:46:18.638 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=38.31
2026-03-19 10:46:18.639 | step 3 | route=IT_Ticket | empId=41073 | apiMs=61.07 | totalMs=61.07
2026-03-19 10:46:18.639 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:46:18.639
2026-03-19 10:46:18.641 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-19 10:46:18.642 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 10:46:18.643 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 10:46:18.644 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.63 | totalMs=4.63
2026-03-19 10:46:19.401 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:46:19.401
2026-03-19 10:46:23.084 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:46:23.084
2026-03-19 10:46:23.095 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.72
2026-03-19 10:46:23.097 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.02 | totalMs=13.02
2026-03-19 10:46:23.099 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-19).
2026-03-19 10:46:23.327 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=10:46:23.327
2026-03-19 10:46:23.349 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=21.78
2026-03-19 10:46:23.349 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=22.46 | totalMs=22.46
2026-03-19 10:46:23.882 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:46:23.882
2026-03-19 10:46:25.310 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=10:46:25.310
2026-03-19 10:46:25.626 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=315.91
2026-03-19 10:46:25.630 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=319.75 | totalMs=319.75
2026-03-19 10:46:28.051 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=10:46:28.051
2026-03-19 10:46:28.085 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=32.83
2026-03-19 10:46:28.085 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=33.86 | totalMs=33.86
2026-03-19 10:47:38.099 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:47:38.099
2026-03-19 10:47:38.111 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.95
2026-03-19 10:47:38.116 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=16.58 | totalMs=16.58
2026-03-19 10:47:38.119 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:47:38.119
2026-03-19 10:47:38.124 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-19 10:47:38.125 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-19 10:47:38.127 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-19 10:47:38.127 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.82 | totalMs=7.82
2026-03-19 10:47:42.054 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:47:42.054
2026-03-19 10:47:42.089 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.58
2026-03-19 10:47:42.092 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.32 | totalMs=37.32
2026-03-19 10:47:43.095 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:47:43.095
2026-03-19 10:51:00.115 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=10:51:00.115
2026-03-19 10:51:00.131 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=14.89
2026-03-19 10:51:00.131 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=15.94 | totalMs=15.94
2026-03-19 10:51:00.580 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:51:00.580
2026-03-19 10:51:16.740 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=10:51:16.740
2026-03-19 10:51:16.752 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=11.68
2026-03-19 10:51:16.759 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=18.95 | totalMs=18.95
2026-03-19 10:51:16.762 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=10:51:16.762
2026-03-19 10:51:16.767 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-19 10:51:16.768 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-19 10:51:16.770 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-19 10:51:16.770 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=7.69 | totalMs=7.69
2026-03-19 10:51:17.002 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=10:51:17.002
2026-03-19 10:51:17.022 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=19.56
2026-03-19 10:51:17.022 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=20.33 | totalMs=20.33
2026-03-19 10:51:17.531 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:51:17.531
2026-03-19 10:55:46.155 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:55:46.155
2026-03-19 10:55:46.187 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=31.26
2026-03-19 10:55:46.187 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=32.22 | totalMs=32.22
2026-03-19 10:55:46.188 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:55:46.188
2026-03-19 10:55:46.211 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=22.64
2026-03-19 10:55:46.213 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=25.07 | totalMs=25.07
2026-03-19 10:55:46.213 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:55:46.213
2026-03-19 10:55:46.215 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-19 10:55:46.215 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.98 | totalMs=1.98
2026-03-19 10:55:46.216 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:55:46.216
2026-03-19 10:55:46.217 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-19 10:55:46.218 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.78 | totalMs=1.78
2026-03-19 10:55:46.437 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:55:46.437
2026-03-19 10:55:46.447 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-19 10:55:46.449 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-19 10:55:46.450 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-19 10:55:46.452 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-19 10:55:46.474 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=22.45
2026-03-19 10:55:46.512 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=36.68
2026-03-19 10:55:46.512 | step 3 | route=IT_Ticket | empId=41073 | apiMs=74.82 | totalMs=74.82
2026-03-19 10:55:46.512 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:55:46.512
2026-03-19 10:55:46.530 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=17.52
2026-03-19 10:55:46.532 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-19 10:55:46.533 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-19 10:55:46.533 | step 3 | route=IT_Ticket | empId=41073 | apiMs=20.85 | totalMs=20.85
2026-03-19 10:58:04.769 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=10:58:04.769
2026-03-19 10:58:04.833 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=63.22
2026-03-19 10:58:04.838 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=69.09 | totalMs=69.09
2026-03-19 10:58:05.418 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:58:05.418
2026-03-19 10:58:11.696 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=10:58:11.696
2026-03-19 10:58:11.733 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=IT_Ticket_Update_SPOC | queryMs=36.49
2026-03-19 10:58:11.740 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=IT_Ticket_Update_SPOC | queryMs=1.65
2026-03-19 10:58:11.745 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=48.85 | totalMs=48.85
2026-03-19 10:58:11.748 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=10:58:11.748
2026-03-19 10:58:11.778 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.01
2026-03-19 10:58:11.779 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-19 10:58:11.780 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-19 10:58:11.781 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=32.25 | totalMs=32.25
2026-03-19 10:58:11.781 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=10:58:11.781
2026-03-19 10:58:11.782 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-19 10:58:11.784 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-19 10:58:11.785 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-19 10:58:11.785 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=4.05 | totalMs=4.05
2026-03-19 10:58:12.002 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=10:58:12.002
2026-03-19 10:58:12.018 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=15.71
2026-03-19 10:58:12.018 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=16.42 | totalMs=16.42
2026-03-19 10:58:12.500 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:58:12.500
2026-03-19 11:00:32.408 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=11:00:32.408
2026-03-19 11:00:32.425 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=16.11
2026-03-19 11:00:32.425 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=17.02 | totalMs=17.02
2026-03-19 11:00:33.337 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:00:33.337
2026-03-19 11:00:40.388 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=11:00:40.388
2026-03-19 11:00:41.025 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=IT_Ticket_Update_SPOC | queryMs=636.34
2026-03-19 11:00:41.126 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=737.05 | totalMs=737.05
2026-03-19 11:00:41.129 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=11:00:41.129
2026-03-19 11:00:41.134 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-19 11:00:41.135 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-19 11:00:41.137 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-19 11:00:41.137 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=7.99 | totalMs=7.99
2026-03-19 11:01:00.448 | step 5 | route=SPOC_Entry_Save | empId=3454 | action=IT Ticket Approve Save - ERROR | error => Unable to connect with STARTTLS: stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:
error:0A000086:SSL routines::certificate verify failed
2026-03-19 11:01:00.714 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=11:01:00.714
2026-03-19 11:01:00.731 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=13.52
2026-03-19 11:01:00.735 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=20.66 | totalMs=20.66
2026-03-19 11:01:01.739 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:01:01.739
2026-03-19 11:01:06.571 | step 1 | route=IT_Ticket | empId=3454 | query called at=11:01:06.571
2026-03-19 11:01:06.604 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=33.16
2026-03-19 11:01:06.606 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-19 11:01:06.608 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-19 11:01:06.609 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-19 11:01:06.632 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_it_Ticket_Details | queryMs=23.1
2026-03-19 11:01:06.671 | step 2 | route=IT_Ticket | empId=3454 | query=VMS_Comp_login_proc | queryMs=38.61
2026-03-19 11:01:06.672 | step 3 | route=IT_Ticket | empId=3454 | apiMs=100.89 | totalMs=100.89
2026-03-19 11:01:06.672 | step 1 | route=IT_Ticket | empId=3454 | query called at=11:01:06.672
2026-03-19 11:01:06.690 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=17.91
2026-03-19 11:01:06.692 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 11:01:06.693 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-19 11:01:06.693 | step 3 | route=IT_Ticket | empId=3454 | apiMs=21.01 | totalMs=21.01
2026-03-19 11:35:45.315 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:35:45.315
2026-03-19 11:35:45.399 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=83.62
2026-03-19 11:35:45.404 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=3.92
2026-03-19 11:35:45.405 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-19 11:35:45.411 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=5.85
2026-03-19 11:35:45.439 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=27.63
2026-03-19 11:35:45.531 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=91.26
2026-03-19 11:35:45.531 | step 3 | route=IT_Ticket | empId=46985 | apiMs=215.74 | totalMs=215.74
2026-03-19 11:35:45.531 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:35:45.531
2026-03-19 11:35:45.547 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=15.58
2026-03-19 11:35:45.548 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-19 11:35:45.550 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-19 11:35:45.550 | step 3 | route=IT_Ticket | empId=46985 | apiMs=18.70 | totalMs=18.70
2026-03-19 11:35:59.533 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=11:35:59.533
2026-03-19 11:35:59.592 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=58.55
2026-03-19 11:35:59.592 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=59.41 | totalMs=59.41
2026-03-19 11:36:02.801 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=11:36:02.801
2026-03-19 11:36:02.940 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=138.04
2026-03-19 11:36:02.944 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=142.49 | totalMs=142.49
2026-03-19 11:36:06.142 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=11:36:06.142
2026-03-19 11:36:06.168 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=24.91
2026-03-19 11:36:06.171 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=28.69 | totalMs=28.69
2026-03-19 11:37:49.589 | step 5 | route=dashboard | empId=GKA0548 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-19 11:38:11.567 | step 1 | route=IT_Ticket | empId=45362 | query called at=11:38:11.567
2026-03-19 11:38:11.577 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-19 11:38:11.582 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-19 11:38:11.587 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-19 11:38:11.588 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-19 11:38:11.590 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_it_Ticket_Details | queryMs=1.47
2026-03-19 11:38:11.630 | step 2 | route=IT_Ticket | empId=45362 | query=VMS_Comp_login_proc | queryMs=39.27
2026-03-19 11:38:11.630 | step 3 | route=IT_Ticket | empId=45362 | apiMs=63.48 | totalMs=63.48
2026-03-19 11:38:11.631 | step 1 | route=IT_Ticket | empId=45362 | query called at=11:38:11.631
2026-03-19 11:38:11.632 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-19 11:38:11.633 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 11:38:11.635 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-19 11:38:11.635 | step 3 | route=IT_Ticket | empId=45362 | apiMs=4.61 | totalMs=4.61
2026-03-19 11:38:24.707 | step 1 | route=HW_TicketFun | empId= | query called at=11:38:24.707
2026-03-19 11:38:24.724 | step 2 | route=HW_TicketFun | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=16.27
2026-03-19 11:38:24.728 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=20.74 | totalMs=20.74
2026-03-19 11:40:41.845 | step 1 | route=HW_TicketPost | empId=45362 | query called at=11:40:41.845
2026-03-19 11:40:41.953 | step 2 | route=HW_TicketPost | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=106.81
2026-03-19 11:40:41.957 | step 3 | route=HW_TicketPost | empId=45362 | apiMs=111.54 | totalMs=111.54
2026-03-19 11:40:41.960 | step 1 | route=HW_TicketPost | empId=45362 | query called at=11:40:41.960
2026-03-19 11:40:41.992 | step 2 | route=HW_TicketPost | empId=45362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.4
2026-03-19 11:40:41.992 | step 3 | route=HW_TicketPost | empId=45362 | apiMs=31.81 | totalMs=31.81
2026-03-19 11:40:41.992 | step 1 | route=HW_TicketPost | empId=45362 | query called at=11:40:41.992
2026-03-19 11:40:41.994 | step 2 | route=HW_TicketPost | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-19 11:40:41.994 | step 3 | route=HW_TicketPost | empId=45362 | apiMs=1.78 | totalMs=1.78
2026-03-19 11:40:41.995 | step 1 | route=HW_TicketPost | empId=45362 | query called at=11:40:41.995
2026-03-19 11:40:42.042 | step 2 | route=HW_TicketPost | empId=45362 | query=hw_ticket_save_proc_kpi | queryMs=47.28
2026-03-19 11:40:42.050 | step 3 | route=HW_TicketPost | empId=45362 | apiMs=55.41 | totalMs=55.41
2026-03-19 11:40:42.271 | step 1 | route=IT_Ticket | empId=45362 | query called at=11:40:42.271
2026-03-19 11:40:42.281 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-19 11:40:42.283 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-19 11:40:42.284 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-19 11:40:42.286 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-19 11:40:42.287 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-19 11:40:42.327 | step 2 | route=IT_Ticket | empId=45362 | query=VMS_Comp_login_proc | queryMs=39.15
2026-03-19 11:40:42.327 | step 3 | route=IT_Ticket | empId=45362 | apiMs=56.28 | totalMs=56.28
2026-03-19 11:40:42.327 | step 1 | route=IT_Ticket | empId=45362 | query called at=11:40:42.327
2026-03-19 11:40:42.329 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-19 11:40:42.330 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-19 11:40:42.331 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-19 11:40:42.331 | step 3 | route=IT_Ticket | empId=45362 | apiMs=4.01 | totalMs=4.01
2026-03-19 11:44:43.499 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:44:43.499
2026-03-19 11:44:43.509 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-19 11:44:43.513 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.61 | totalMs=14.61
2026-03-19 11:44:43.517 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:44:43.517
2026-03-19 11:44:43.573 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=52.69
2026-03-19 11:44:43.575 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=57.92 | totalMs=57.92
2026-03-19 11:44:43.575 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:44:43.575
2026-03-19 11:44:43.603 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.82
2026-03-19 11:44:43.604 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=28.52 | totalMs=28.52
2026-03-19 11:44:43.837 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:44:43.837
2026-03-19 11:44:43.847 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-19 11:44:43.849 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-19 11:44:43.851 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-19 11:44:43.852 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-19 11:44:43.854 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-19 11:44:43.893 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=38.58
2026-03-19 11:44:43.893 | step 3 | route=IT_Ticket | empId=46985 | apiMs=56.16 | totalMs=56.16
2026-03-19 11:44:43.894 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:44:43.894
2026-03-19 11:44:43.895 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-19 11:44:43.897 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-19 11:44:43.898 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-19 11:44:43.898 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.71 | totalMs=4.71
2026-03-19 12:06:15.519 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:06:15.519
2026-03-19 12:06:15.560 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=40.86
2026-03-19 12:06:15.568 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=7.79
2026-03-19 12:06:15.577 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-03-19 12:06:15.585 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-03-19 12:06:15.601 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=15.47
2026-03-19 12:06:15.634 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=32.68
2026-03-19 12:06:15.634 | step 3 | route=IT_Ticket | empId=35970 | apiMs=115.32 | totalMs=115.32
2026-03-19 12:06:15.635 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:06:15.635
2026-03-19 12:06:15.659 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=24.42
2026-03-19 12:06:15.668 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-03-19 12:06:15.676 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-19 12:06:15.676 | step 3 | route=IT_Ticket | empId=35970 | apiMs=41.65 | totalMs=41.65
2026-03-19 12:06:28.095 | step 1 | route=HW_TicketFun | empId= | query called at=12:06:28.095
2026-03-19 12:06:28.106 | step 2 | route=HW_TicketFun | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=10.08
2026-03-19 12:06:28.113 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=17.62 | totalMs=17.62
2026-03-19 12:06:39.578 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:06:39.578
2026-03-19 12:06:39.610 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=31.81
2026-03-19 12:06:39.614 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=36.22 | totalMs=36.22
2026-03-19 12:06:39.617 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:06:39.617
2026-03-19 12:06:39.654 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=32.71
2026-03-19 12:06:39.654 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=36.47 | totalMs=36.47
2026-03-19 12:06:39.654 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:06:39.654
2026-03-19 12:06:39.662 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=7.07
2026-03-19 12:06:39.662 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=7.88 | totalMs=7.88
2026-03-19 12:06:39.662 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:06:39.662
2026-03-19 12:06:39.718 | step 2 | route=HW_TicketPost | empId=35970 | query=hw_ticket_save_proc_kpi | queryMs=55.16 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, NEED TO REFILL THE DONOR, 2, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=NEED TO REFILL THE DONOR,@severity=2,@compid=9,@date=19-Mar-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-03-19 12:06:39.734 | step 5 | route=HW_TicketPost | empId=35970 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, NEED TO REFILL THE DONOR, 2, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=NEED TO REFILL THE DONOR,@severity=2,@compid=9,@date=19-Mar-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-03-19 12:06:39.958 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:06:39.958
2026-03-19 12:06:39.970 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-03-19 12:06:39.971 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 12:06:39.973 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-19 12:06:39.974 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 12:06:39.975 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-19 12:06:40.043 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=66.87
2026-03-19 12:06:40.043 | step 3 | route=IT_Ticket | empId=35970 | apiMs=84.61 | totalMs=84.61
2026-03-19 12:06:40.043 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:06:40.043
2026-03-19 12:06:40.045 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-19 12:06:40.046 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-03-19 12:06:40.047 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-19 12:06:40.047 | step 3 | route=IT_Ticket | empId=35970 | apiMs=3.50 | totalMs=3.50
2026-03-19 12:19:40.363 | step 1 | route=IT_Ticket | empId=51120 | query called at=12:19:40.363
2026-03-19 12:19:40.398 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=33.9
2026-03-19 12:19:40.400 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-19 12:19:40.401 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-19 12:19:40.403 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-19 12:19:40.424 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=21.38
2026-03-19 12:19:40.463 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=38.75
2026-03-19 12:19:40.464 | step 3 | route=IT_Ticket | empId=51120 | apiMs=100.14 | totalMs=100.14
2026-03-19 12:19:40.464 | step 1 | route=IT_Ticket | empId=51120 | query called at=12:19:40.464
2026-03-19 12:19:40.481 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=17.14
2026-03-19 12:19:40.483 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 12:19:40.484 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-19 12:19:40.484 | step 3 | route=IT_Ticket | empId=51120 | apiMs=20.27 | totalMs=20.27
2026-03-19 12:19:50.283 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=12:19:50.283
2026-03-19 12:19:50.377 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=93.89
2026-03-19 12:19:50.382 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=98.40 | totalMs=98.40
2026-03-19 12:19:52.220 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=12:19:52.220
2026-03-19 12:19:52.232 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=12.02
2026-03-19 12:19:52.232 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=12.86 | totalMs=12.86
2026-03-19 12:20:45.262 | step 1 | route=IT_TicketPost | empId=51120 | query called at=12:20:45.262
2026-03-19 12:20:45.273 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-19 12:20:45.277 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.33 | totalMs=14.33
2026-03-19 12:20:45.280 | step 1 | route=IT_TicketPost | empId=51120 | query called at=12:20:45.280
2026-03-19 12:20:45.315 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=31.33
2026-03-19 12:20:45.317 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=36.61 | totalMs=36.61
2026-03-19 12:20:45.317 | step 1 | route=IT_TicketPost | empId=51120 | query called at=12:20:45.317
2026-03-19 12:20:45.346 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.61
2026-03-19 12:20:45.347 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=29.46 | totalMs=29.46
2026-03-19 12:20:45.347 | step 1 | route=IT_TicketPost | empId=51120 | query called at=12:20:45.347
2026-03-19 12:20:45.348 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-19 12:20:45.349 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.68 | totalMs=1.68
2026-03-19 12:21:09.373 | step 1 | route=IT_Ticket | empId=51120 | query called at=12:21:09.373
2026-03-19 12:21:09.383 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-19 12:21:09.388 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-19 12:21:09.392 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-19 12:21:09.396 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-19 12:21:09.398 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-19 12:21:09.418 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=20.48
2026-03-19 12:21:09.419 | step 3 | route=IT_Ticket | empId=51120 | apiMs=45.69 | totalMs=45.69
2026-03-19 12:21:09.419 | step 1 | route=IT_Ticket | empId=51120 | query called at=12:21:09.419
2026-03-19 12:21:09.420 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 12:21:09.421 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-19 12:21:09.422 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-19 12:21:09.423 | step 3 | route=IT_Ticket | empId=51120 | apiMs=3.76 | totalMs=3.76
2026-03-19 12:23:28.334 | step 1 | route=IT_Ticket | empId=54662 | query called at=12:23:28.334
2026-03-19 12:23:28.344 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-19 12:23:28.345 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-19 12:23:28.347 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-19 12:23:28.348 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-19 12:23:28.349 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-19 12:23:28.376 | step 2 | route=IT_Ticket | empId=54662 | query=VMS_Comp_login_proc | queryMs=26.19
2026-03-19 12:23:28.376 | step 3 | route=IT_Ticket | empId=54662 | apiMs=42.43 | totalMs=42.43
2026-03-19 12:23:28.376 | step 1 | route=IT_Ticket | empId=54662 | query called at=12:23:28.376
2026-03-19 12:23:28.378 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-19 12:23:28.379 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-19 12:23:28.380 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-19 12:23:28.380 | step 3 | route=IT_Ticket | empId=54662 | apiMs=3.89 | totalMs=3.89
2026-03-19 12:23:38.702 | step 1 | route=HW_TicketFun | empId= | query called at=12:23:38.702
2026-03-19 12:23:38.713 | step 2 | route=HW_TicketFun | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=10.23
2026-03-19 12:23:38.716 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.08 | totalMs=14.08
2026-03-19 12:24:01.247 | step 1 | route=HW_TicketFun | empId= | query called at=12:24:01.247
2026-03-19 12:24:01.258 | step 2 | route=HW_TicketFun | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=10.06
2026-03-19 12:24:01.262 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.92 | totalMs=14.92
2026-03-19 12:24:19.411 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:24:19.411
2026-03-19 12:24:19.438 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=26.89
2026-03-19 12:24:19.439 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=27.82 | totalMs=27.82
2026-03-19 12:24:19.439 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:24:19.439
2026-03-19 12:24:19.442 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-03-19 12:24:19.442 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=2.54 | totalMs=2.54
2026-03-19 12:24:19.442 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:24:19.442
2026-03-19 12:24:19.444 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-19 12:24:19.444 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=2.03 | totalMs=2.03
2026-03-19 12:24:19.445 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:24:19.445
2026-03-19 12:24:19.452 | step 2 | route=HW_TicketPost | empId=35970 | query=hw_ticket_save_proc_kpi | queryMs=6.68 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, NEED TO REFILL THE DONOR, 2, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=NEED TO REFILL THE DONOR,@severity=2,@compid=9,@date=19-Mar-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-03-19 12:24:19.459 | step 5 | route=HW_TicketPost | empId=35970 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, NEED TO REFILL THE DONOR, 2, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=NEED TO REFILL THE DONOR,@severity=2,@compid=9,@date=19-Mar-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-03-19 12:24:19.679 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:24:19.679
2026-03-19 12:24:19.689 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-19 12:24:19.691 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-19 12:24:19.693 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 12:24:19.694 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-19 12:24:19.696 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-19 12:24:19.730 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=33.75
2026-03-19 12:24:19.730 | step 3 | route=IT_Ticket | empId=35970 | apiMs=51.24 | totalMs=51.24
2026-03-19 12:24:19.731 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:24:19.731
2026-03-19 12:24:19.732 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-19 12:24:19.734 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-19 12:24:19.735 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-19 12:24:19.736 | step 3 | route=IT_Ticket | empId=35970 | apiMs=4.86 | totalMs=4.86
2026-03-19 12:24:27.746 | step 1 | route=IT_Ticket | empId=4991 | query called at=12:24:27.746
2026-03-19 12:24:27.756 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-19 12:24:27.758 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-19 12:24:27.759 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-19 12:24:27.760 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-19 12:24:27.762 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-19 12:24:27.795 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=33.5
2026-03-19 12:24:27.796 | step 3 | route=IT_Ticket | empId=4991 | apiMs=49.76 | totalMs=49.76
2026-03-19 12:24:27.796 | step 1 | route=IT_Ticket | empId=4991 | query called at=12:24:27.796
2026-03-19 12:24:27.797 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-19 12:24:27.798 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-19 12:24:27.800 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-19 12:24:27.800 | step 3 | route=IT_Ticket | empId=4991 | apiMs=3.91 | totalMs=3.91
2026-03-19 12:24:40.028 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=12:24:40.028
2026-03-19 12:24:40.361 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=332.39
2026-03-19 12:24:40.365 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=337.14 | totalMs=337.14
2026-03-19 12:24:41.951 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=12:24:41.951
2026-03-19 12:24:41.962 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-19 12:24:41.966 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=14.55 | totalMs=14.55
2026-03-19 12:25:32.879 | step 1 | route=HW_TicketPost | empId=54662 | query called at=12:25:32.879
2026-03-19 12:25:32.906 | step 2 | route=HW_TicketPost | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=26.73
2026-03-19 12:25:32.906 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=27.54 | totalMs=27.54
2026-03-19 12:25:32.907 | step 1 | route=HW_TicketPost | empId=54662 | query called at=12:25:32.907
2026-03-19 12:25:32.908 | step 2 | route=HW_TicketPost | empId=54662 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-19 12:25:32.909 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=1.97 | totalMs=1.97
2026-03-19 12:25:32.909 | step 1 | route=HW_TicketPost | empId=54662 | query called at=12:25:32.909
2026-03-19 12:25:32.910 | step 2 | route=HW_TicketPost | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-19 12:25:32.911 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=1.57 | totalMs=1.57
2026-03-19 12:25:32.911 | step 1 | route=HW_TicketPost | empId=54662 | query called at=12:25:32.911
2026-03-19 12:25:32.926 | step 2 | route=HW_TicketPost | empId=54662 | query=hw_ticket_save_proc_kpi | queryMs=14.65
2026-03-19 12:25:32.928 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=16.62 | totalMs=16.62
2026-03-19 12:25:39.854 | step 1 | route=HW_TicketFun | empId= | query called at=12:25:39.854
2026-03-19 12:25:39.865 | step 2 | route=HW_TicketFun | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=10.23
2026-03-19 12:25:39.869 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.81 | totalMs=14.81
2026-03-19 12:25:45.119 | step 1 | route=IT_Ticket | empId=54662 | query called at=12:25:45.119
2026-03-19 12:25:45.130 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-19 12:25:45.134 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-19 12:25:45.138 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-19 12:25:45.140 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 12:25:45.141 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-19 12:25:45.175 | step 2 | route=IT_Ticket | empId=54662 | query=VMS_Comp_login_proc | queryMs=33.53
2026-03-19 12:25:45.175 | step 3 | route=IT_Ticket | empId=54662 | apiMs=55.86 | totalMs=55.86
2026-03-19 12:25:45.176 | step 1 | route=IT_Ticket | empId=54662 | query called at=12:25:45.176
2026-03-19 12:25:45.177 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-19 12:25:45.178 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-19 12:25:45.179 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-19 12:25:45.180 | step 3 | route=IT_Ticket | empId=54662 | apiMs=4.02 | totalMs=4.02
2026-03-19 12:25:50.544 | step 1 | route=IT_TicketPost | empId=4991 | query called at=12:25:50.544
2026-03-19 12:25:50.554 | step 2 | route=IT_TicketPost | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-19 12:25:50.558 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=14.26 | totalMs=14.26
2026-03-19 12:25:50.561 | step 1 | route=IT_TicketPost | empId=4991 | query called at=12:25:50.561
2026-03-19 12:25:50.594 | step 2 | route=IT_TicketPost | empId=4991 | query=IT_Ticket_Save_SPOC | queryMs=29.65
2026-03-19 12:25:50.597 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=36.30 | totalMs=36.30
2026-03-19 12:25:50.598 | step 1 | route=IT_TicketPost | empId=4991 | query called at=12:25:50.598
2026-03-19 12:25:50.600 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-19 12:25:50.600 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=2.36 | totalMs=2.36
2026-03-19 12:25:56.235 | step 1 | route=IT_Ticket | empId=4991 | query called at=12:25:56.235
2026-03-19 12:25:56.245 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-19 12:25:56.250 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-19 12:25:56.255 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-19 12:25:56.259 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 12:25:56.261 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-19 12:25:56.296 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=34.96
2026-03-19 12:25:56.296 | step 3 | route=IT_Ticket | empId=4991 | apiMs=61.19 | totalMs=61.19
2026-03-19 12:25:56.297 | step 1 | route=IT_Ticket | empId=4991 | query called at=12:25:56.297
2026-03-19 12:25:56.298 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-19 12:25:56.299 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-19 12:25:56.300 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 12:25:56.301 | step 3 | route=IT_Ticket | empId=4991 | apiMs=4.21 | totalMs=4.21
2026-03-19 12:25:59.453 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:25:59.453
2026-03-19 12:25:59.481 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=26.73
2026-03-19 12:25:59.481 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=27.51 | totalMs=27.51
2026-03-19 12:25:59.481 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:25:59.481
2026-03-19 12:25:59.483 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-19 12:25:59.483 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=1.97 | totalMs=1.97
2026-03-19 12:25:59.484 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:25:59.484
2026-03-19 12:25:59.485 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-19 12:25:59.485 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=1.71 | totalMs=1.71
2026-03-19 12:25:59.486 | step 1 | route=HW_TicketPost | empId=35970 | query called at=12:25:59.486
2026-03-19 12:25:59.488 | step 2 | route=HW_TicketPost | empId=35970 | query=hw_ticket_save_proc_kpi | queryMs=2.3
2026-03-19 12:25:59.490 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=4.38 | totalMs=4.38
2026-03-19 12:25:59.715 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:25:59.715
2026-03-19 12:25:59.725 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-19 12:25:59.726 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-19 12:25:59.728 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-19 12:25:59.729 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-19 12:25:59.730 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-19 12:25:59.764 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=33.42
2026-03-19 12:25:59.764 | step 3 | route=IT_Ticket | empId=35970 | apiMs=49.74 | totalMs=49.74
2026-03-19 12:25:59.765 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:25:59.765
2026-03-19 12:25:59.766 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-19 12:25:59.767 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 12:25:59.769 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-19 12:25:59.769 | step 3 | route=IT_Ticket | empId=35970 | apiMs=4.46 | totalMs=4.46
2026-03-19 12:44:43.879 | step 5 | route=dashboard | empId=GGA0871 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-19 12:48:51.141 | step 1 | route=IT_Ticket | empId=68300 | query called at=12:48:51.141
2026-03-19 12:48:51.175 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=33.46
2026-03-19 12:48:51.177 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-19 12:48:51.178 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-19 12:48:51.180 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-19 12:48:51.202 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_it_Ticket_Details | queryMs=21.79
2026-03-19 12:48:51.241 | step 2 | route=IT_Ticket | empId=68300 | query=VMS_Comp_login_proc | queryMs=38.77
2026-03-19 12:48:51.241 | step 3 | route=IT_Ticket | empId=68300 | apiMs=100.07 | totalMs=100.07
2026-03-19 12:48:51.241 | step 1 | route=IT_Ticket | empId=68300 | query called at=12:48:51.241
2026-03-19 12:48:51.259 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=17.54
2026-03-19 12:48:51.261 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 12:48:51.262 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-19 12:48:51.262 | step 3 | route=IT_Ticket | empId=68300 | apiMs=20.73 | totalMs=20.73
2026-03-19 12:48:57.178 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68300 | query called at=12:48:57.178
2026-03-19 12:48:57.604 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=425.67
2026-03-19 12:48:57.604 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68300 | apiMs=426.53 | totalMs=426.53
2026-03-19 12:49:05.077 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68300 | query called at=12:49:05.077
2026-03-19 12:49:05.089 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-03-19 12:49:05.093 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68300 | apiMs=16.37 | totalMs=16.37
2026-03-19 12:50:27.324 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:50:27.324
2026-03-19 12:50:27.335 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-03-19 12:50:27.340 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-19 12:50:27.344 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-19 12:50:27.348 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-19 12:50:27.350 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-19 12:50:27.387 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=36.59
2026-03-19 12:50:27.387 | step 3 | route=IT_Ticket | empId=51415 | apiMs=62.79 | totalMs=62.79
2026-03-19 12:50:27.387 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:50:27.387
2026-03-19 12:50:27.389 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-19 12:50:27.390 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-19 12:50:27.391 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-19 12:50:27.391 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.00 | totalMs=4.00
2026-03-19 12:50:34.314 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:50:34.314
2026-03-19 12:50:34.370 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.75
2026-03-19 12:50:34.374 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.10 | totalMs=60.10
2026-03-19 12:50:40.804 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:50:40.804
2026-03-19 12:50:40.824 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=19.55
2026-03-19 12:50:40.825 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.34 | totalMs=20.34
2026-03-19 12:50:45.447 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:50:45.447
2026-03-19 12:50:45.467 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=19.18
2026-03-19 12:50:45.471 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=23.30 | totalMs=23.30
2026-03-19 12:51:08.768 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:51:08.768
2026-03-19 12:51:08.779 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-19 12:51:08.779 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.17 | totalMs=11.17
2026-03-19 12:51:08.780 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:51:08.780
2026-03-19 12:51:08.806 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=25.68
2026-03-19 12:51:08.808 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=27.94 | totalMs=27.94
2026-03-19 12:51:08.808 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:51:08.808
2026-03-19 12:51:08.837 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.75
2026-03-19 12:51:08.837 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.38 | totalMs=29.38
2026-03-19 12:51:08.838 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:51:08.838
2026-03-19 12:51:08.839 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-19 12:51:08.839 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.55 | totalMs=1.55
2026-03-19 12:51:32.493 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:51:32.493
2026-03-19 12:51:32.504 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-03-19 12:51:32.509 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-19 12:51:32.514 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-19 12:51:32.518 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 12:51:32.519 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-19 12:51:32.558 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=38.32
2026-03-19 12:51:32.558 | step 3 | route=IT_Ticket | empId=51415 | apiMs=64.99 | totalMs=64.99
2026-03-19 12:51:32.559 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:51:32.559
2026-03-19 12:51:32.560 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-19 12:51:32.562 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 12:51:32.563 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 12:51:32.563 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.51 | totalMs=4.51
2026-03-19 12:53:40.315 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:53:40.315
2026-03-19 12:53:40.409 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=92.78
2026-03-19 12:53:40.412 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=96.99 | totalMs=96.99
2026-03-19 12:53:41.765 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:53:41.765
2026-03-19 12:53:48.677 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:53:48.677
2026-03-19 12:53:48.784 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=106.62
2026-03-19 12:53:48.786 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=109.14 | totalMs=109.14
2026-03-19 12:53:48.786 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:53:48.786
2026-03-19 12:53:48.788 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-19 12:53:48.790 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-19 12:53:48.791 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-19 12:53:48.791 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.97 | totalMs=4.97
2026-03-19 12:53:55.551 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:53:55.551
2026-03-19 12:53:55.581 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.99
2026-03-19 12:53:55.584 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.68 | totalMs=33.68
2026-03-19 12:53:57.049 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:53:57.049
2026-03-19 12:54:48.957 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:54:48.957
2026-03-19 12:54:49.034 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=76.71
2026-03-19 12:54:49.038 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=81.15 | totalMs=81.15
2026-03-19 12:54:52.649 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:54:52.649
2026-03-19 12:54:52.947 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=297.11
2026-03-19 12:54:52.950 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=301.04 | totalMs=301.04
2026-03-19 12:55:04.210 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:55:04.210
2026-03-19 12:55:04.221 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-19 12:55:04.221 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.16 | totalMs=11.16
2026-03-19 12:55:04.222 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:55:04.222
2026-03-19 12:55:04.233 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=10.63
2026-03-19 12:55:04.235 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.97 | totalMs=12.97
2026-03-19 12:55:04.235 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:55:04.235
2026-03-19 12:55:04.237 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-19 12:55:04.238 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.32 | totalMs=2.32
2026-03-19 12:55:04.238 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:55:04.238
2026-03-19 12:55:04.239 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-19 12:55:04.240 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.62 | totalMs=1.62
2026-03-19 12:55:06.339 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:55:06.339
2026-03-19 12:55:06.350 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-03-19 12:55:06.355 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-19 12:55:06.359 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-19 12:55:06.364 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 12:55:06.365 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-19 12:55:06.403 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=37.18
2026-03-19 12:55:06.403 | step 3 | route=IT_Ticket | empId=51415 | apiMs=64.47 | totalMs=64.47
2026-03-19 12:55:06.404 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:55:06.404
2026-03-19 12:55:06.405 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-19 12:55:06.407 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-19 12:55:06.408 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-19 12:55:06.408 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.73 | totalMs=4.73
2026-03-19 12:55:10.171 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:55:10.171
2026-03-19 12:55:10.201 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.56
2026-03-19 12:55:10.202 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.39 | totalMs=30.39
2026-03-19 12:55:10.787 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:55:10.787
2026-03-19 12:55:16.907 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:55:16.907
2026-03-19 12:55:16.933 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=25.32
2026-03-19 12:55:16.939 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=32.06 | totalMs=32.06
2026-03-19 12:55:16.943 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:55:16.943
2026-03-19 12:55:16.948 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-19 12:55:16.950 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-19 12:55:16.951 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-19 12:55:16.951 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.35 | totalMs=8.35
2026-03-19 12:55:22.808 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:55:22.808
2026-03-19 12:55:22.862 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=54.19
2026-03-19 12:55:22.863 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=55.00 | totalMs=55.00
2026-03-19 12:55:23.907 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:55:23.907
2026-03-19 12:57:00.872 | step 1 | route=IT_Ticket | empId=60083 | query called at=12:57:00.872
2026-03-19 12:57:00.883 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-19 12:57:00.884 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-19 12:57:00.885 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-19 12:57:00.887 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-19 12:57:00.888 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-19 12:57:00.925 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=35.94
2026-03-19 12:57:00.925 | step 3 | route=IT_Ticket | empId=60083 | apiMs=53.24 | totalMs=53.24
2026-03-19 12:57:00.925 | step 1 | route=IT_Ticket | empId=60083 | query called at=12:57:00.925
2026-03-19 12:57:00.927 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-19 12:57:00.928 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-19 12:57:00.930 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-19 12:57:00.930 | step 3 | route=IT_Ticket | empId=60083 | apiMs=4.59 | totalMs=4.59
2026-03-19 12:58:43.759 | step 1 | route=IT_TicketPost | empId=68300 | query called at=12:58:43.759
2026-03-19 12:58:43.784 | step 2 | route=IT_TicketPost | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=25.37
2026-03-19 12:58:43.789 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=30.83 | totalMs=30.83
2026-03-19 12:58:43.793 | step 1 | route=IT_TicketPost | empId=68300 | query called at=12:58:43.793
2026-03-19 12:58:43.826 | step 2 | route=IT_TicketPost | empId=68300 | query=IT_Ticket_Save_SPOC | queryMs=29.65
2026-03-19 12:58:43.842 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=49.25 | totalMs=49.25
2026-03-19 12:58:43.843 | step 1 | route=IT_TicketPost | empId=68300 | query called at=12:58:43.843
2026-03-19 12:58:43.871 | step 2 | route=IT_TicketPost | empId=68300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.43
2026-03-19 12:58:43.872 | step 3 | route=IT_TicketPost | empId=68300 | apiMs=29.09 | totalMs=29.09
2026-03-19 12:58:44.123 | step 1 | route=IT_Ticket | empId=68300 | query called at=12:58:44.123
2026-03-19 12:58:44.134 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-19 12:58:44.136 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.81
2026-03-19 12:58:44.138 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-19 12:58:44.140 | step 2 | route=IT_Ticket | empId=68300 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-19 12:58:44.141 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-19 12:58:44.178 | step 2 | route=IT_Ticket | empId=68300 | query=VMS_Comp_login_proc | queryMs=36.19
2026-03-19 12:58:44.178 | step 3 | route=IT_Ticket | empId=68300 | apiMs=54.86 | totalMs=54.86
2026-03-19 12:58:44.179 | step 1 | route=IT_Ticket | empId=68300 | query called at=12:58:44.179
2026-03-19 12:58:44.180 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-19 12:58:44.182 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 12:58:44.183 | step 2 | route=IT_Ticket | empId=68300 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-19 12:58:44.183 | step 3 | route=IT_Ticket | empId=68300 | apiMs=4.70 | totalMs=4.70
2026-03-19 12:59:29.106 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=12:59:29.106
2026-03-19 12:59:29.363 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=256.05
2026-03-19 12:59:29.363 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=257.08 | totalMs=257.08
2026-03-19 12:59:32.998 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=12:59:32.998
2026-03-19 12:59:33.011 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=11.89
2026-03-19 12:59:33.015 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=16.96 | totalMs=16.96
2026-03-19 13:01:41.052 | step 1 | route=IT_TicketPost | empId=60083 | query called at=13:01:41.052
2026-03-19 13:01:41.064 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-19 13:01:41.065 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=12.15 | totalMs=12.15
2026-03-19 13:01:41.065 | step 1 | route=IT_TicketPost | empId=60083 | query called at=13:01:41.065
2026-03-19 13:01:41.087 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=21.52
2026-03-19 13:01:41.092 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=26.57 | totalMs=26.57
2026-03-19 13:01:41.092 | step 1 | route=IT_TicketPost | empId=60083 | query called at=13:01:41.092
2026-03-19 13:01:41.094 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-19 13:01:41.094 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=2.12 | totalMs=2.12
2026-03-19 13:01:41.094 | step 1 | route=IT_TicketPost | empId=60083 | query called at=13:01:41.094
2026-03-19 13:01:41.096 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-19 13:01:41.096 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=1.67 | totalMs=1.67
2026-03-19 13:01:53.691 | step 1 | route=IT_Ticket | empId=60083 | query called at=13:01:53.691
2026-03-19 13:01:53.705 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=13.17
2026-03-19 13:01:53.711 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=2.95
2026-03-19 13:01:53.715 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-19 13:01:53.717 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-19 13:01:53.789 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=72.36
2026-03-19 13:01:53.830 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=40.07
2026-03-19 13:01:53.830 | step 3 | route=IT_Ticket | empId=60083 | apiMs=138.73 | totalMs=138.73
2026-03-19 13:01:53.830 | step 1 | route=IT_Ticket | empId=60083 | query called at=13:01:53.830
2026-03-19 13:01:53.849 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=17.98
2026-03-19 13:01:53.851 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-19 13:01:53.853 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-03-19 13:01:53.853 | step 3 | route=IT_Ticket | empId=60083 | apiMs=22.32 | totalMs=22.32
2026-03-19 13:06:18.457 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=13:06:18.457
2026-03-19 13:06:20.149 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=1692.23
2026-03-19 13:06:20.154 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=1,696.88 | totalMs=1,696.88
2026-03-19 13:06:21.169 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:06:21.169
2026-03-19 13:06:27.918 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=13:06:27.918
2026-03-19 13:06:28.295 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=375.77
2026-03-19 13:06:28.301 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=382.55 | totalMs=382.55
2026-03-19 13:06:28.304 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=13:06:28.304
2026-03-19 13:06:28.309 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-19 13:06:28.310 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-19 13:06:28.311 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-19 13:06:28.312 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=7.30 | totalMs=7.30
2026-03-19 13:06:28.643 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=13:06:28.643
2026-03-19 13:06:28.662 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=18
2026-03-19 13:06:28.662 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=18.74 | totalMs=18.74
2026-03-19 13:06:29.652 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:06:29.652
2026-03-19 13:06:41.701 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=13:06:41.701
2026-03-19 13:06:41.826 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=124.41
2026-03-19 13:06:41.832 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=130.22 | totalMs=130.22
2026-03-19 13:06:41.835 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=13:06:41.835
2026-03-19 13:06:41.840 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-19 13:06:41.841 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-19 13:06:41.843 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-19 13:06:41.843 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=7.91 | totalMs=7.91
2026-03-19 13:07:05.165 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=13:07:05.165
2026-03-19 13:07:05.188 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=23
2026-03-19 13:07:05.192 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=26.70 | totalMs=26.70
2026-03-19 13:07:05.757 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:07:05.757
2026-03-19 13:07:50.965 | step 1 | route=IT_Ticket | empId=57380 | query called at=13:07:50.965
2026-03-19 13:07:50.976 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-03-19 13:07:50.980 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-19 13:07:50.985 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 13:07:50.989 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-19 13:07:50.990 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-19 13:07:51.030 | step 2 | route=IT_Ticket | empId=57380 | query=VMS_Comp_login_proc | queryMs=39.02
2026-03-19 13:07:51.030 | step 3 | route=IT_Ticket | empId=57380 | apiMs=65.37 | totalMs=65.37
2026-03-19 13:07:51.030 | step 1 | route=IT_Ticket | empId=57380 | query called at=13:07:51.030
2026-03-19 13:07:51.032 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-19 13:07:51.033 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-19 13:07:51.035 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-19 13:07:51.035 | step 3 | route=IT_Ticket | empId=57380 | apiMs=4.82 | totalMs=4.82
2026-03-19 13:08:43.766 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57380 | query called at=13:08:43.766
2026-03-19 13:08:43.903 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=136.04
2026-03-19 13:08:43.907 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57380 | apiMs=140.27 | totalMs=140.27
2026-03-19 13:08:48.287 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57380 | query called at=13:08:48.287
2026-03-19 13:08:48.301 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-03-19 13:08:48.305 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57380 | apiMs=17.72 | totalMs=17.72
2026-03-19 13:11:28.612 | step 1 | route=IT_TicketPost | empId=57380 | query called at=13:11:28.612
2026-03-19 13:11:28.625 | step 2 | route=IT_TicketPost | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-03-19 13:11:28.625 | step 3 | route=IT_TicketPost | empId=57380 | apiMs=12.79 | totalMs=12.79
2026-03-19 13:11:28.625 | step 1 | route=IT_TicketPost | empId=57380 | query called at=13:11:28.625
2026-03-19 13:11:28.666 | step 2 | route=IT_TicketPost | empId=57380 | query=IT_Ticket_Save_SPOC | queryMs=39.95
2026-03-19 13:11:28.668 | step 3 | route=IT_TicketPost | empId=57380 | apiMs=42.43 | totalMs=42.43
2026-03-19 13:11:28.668 | step 1 | route=IT_TicketPost | empId=57380 | query called at=13:11:28.668
2026-03-19 13:11:28.670 | step 2 | route=IT_TicketPost | empId=57380 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-19 13:11:28.671 | step 3 | route=IT_TicketPost | empId=57380 | apiMs=2.39 | totalMs=2.39
2026-03-19 13:11:28.891 | step 1 | route=IT_Ticket | empId=57380 | query called at=13:11:28.891
2026-03-19 13:11:28.902 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-19 13:11:28.903 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-19 13:11:28.904 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-19 13:11:28.906 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-19 13:11:28.907 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-19 13:11:28.946 | step 2 | route=IT_Ticket | empId=57380 | query=VMS_Comp_login_proc | queryMs=38.25
2026-03-19 13:11:28.946 | step 3 | route=IT_Ticket | empId=57380 | apiMs=54.96 | totalMs=54.96
2026-03-19 13:11:28.947 | step 1 | route=IT_Ticket | empId=57380 | query called at=13:11:28.947
2026-03-19 13:11:28.948 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-19 13:11:28.949 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 13:11:28.951 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 13:11:28.951 | step 3 | route=IT_Ticket | empId=57380 | apiMs=4.45 | totalMs=4.45
2026-03-19 13:13:28.304 | step 1 | route=IT_Ticket | empId=52208 | query called at=13:13:28.304
2026-03-19 13:13:28.314 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-19 13:13:28.316 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-19 13:13:28.317 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-19 13:13:28.319 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-19 13:13:28.320 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-19 13:13:28.359 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=38.31
2026-03-19 13:13:28.359 | step 3 | route=IT_Ticket | empId=52208 | apiMs=55.64 | totalMs=55.64
2026-03-19 13:13:28.360 | step 1 | route=IT_Ticket | empId=52208 | query called at=13:13:28.360
2026-03-19 13:13:28.361 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-19 13:13:28.363 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 13:13:28.364 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 13:13:28.364 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.54 | totalMs=4.54
2026-03-19 13:13:40.583 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=13:13:40.583
2026-03-19 13:13:40.886 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=302.67
2026-03-19 13:13:40.887 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=303.59 | totalMs=303.59
2026-03-19 13:13:43.384 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=13:13:43.384
2026-03-19 13:13:43.396 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-03-19 13:13:43.399 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=15.35 | totalMs=15.35
2026-03-19 13:14:19.050 | step 1 | route=IT_TicketPost | empId=52208 | query called at=13:14:19.050
2026-03-19 13:14:19.061 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-19 13:14:19.066 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=15.20 | totalMs=15.20
2026-03-19 13:14:19.069 | step 1 | route=IT_TicketPost | empId=52208 | query called at=13:14:19.069
2026-03-19 13:14:19.124 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=51.49
2026-03-19 13:14:19.126 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=57.06 | totalMs=57.06
2026-03-19 13:14:19.126 | step 1 | route=IT_TicketPost | empId=52208 | query called at=13:14:19.126
2026-03-19 13:14:19.128 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-19 13:14:19.129 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.41 | totalMs=2.41
2026-03-19 13:14:22.087 | step 1 | route=IT_Ticket | empId=52208 | query called at=13:14:22.087
2026-03-19 13:14:22.097 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-19 13:14:22.103 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-19 13:14:22.108 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-19 13:14:22.112 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-19 13:14:22.114 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-19 13:14:22.153 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=38.67
2026-03-19 13:14:22.153 | step 3 | route=IT_Ticket | empId=52208 | apiMs=66.79 | totalMs=66.79
2026-03-19 13:14:22.154 | step 1 | route=IT_Ticket | empId=52208 | query called at=13:14:22.154
2026-03-19 13:14:22.155 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-19 13:14:22.157 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-19 13:14:22.158 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-19 13:14:22.159 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.67 | totalMs=4.67
2026-03-19 13:35:28.573 | step 1 | route=IT_Ticket | empId=44319 | query called at=13:35:28.573
2026-03-19 13:35:28.596 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=22.38
2026-03-19 13:35:28.601 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-19 13:35:28.606 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-19 13:35:28.610 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-19 13:35:28.623 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=12.77
2026-03-19 13:35:28.641 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=17.73
2026-03-19 13:35:28.641 | step 3 | route=IT_Ticket | empId=44319 | apiMs=68.10 | totalMs=68.10
2026-03-19 13:35:28.642 | step 1 | route=IT_Ticket | empId=44319 | query called at=13:35:28.642
2026-03-19 13:35:28.652 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=9.32
2026-03-19 13:35:28.653 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-19 13:35:28.653 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-19 13:35:28.654 | step 3 | route=IT_Ticket | empId=44319 | apiMs=12.01 | totalMs=12.01
2026-03-19 13:35:40.908 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=13:35:40.908
2026-03-19 13:35:40.919 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-03-19 13:35:40.920 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=11.41 | totalMs=11.41
2026-03-19 13:35:47.254 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=13:35:47.254
2026-03-19 13:35:47.445 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=189.85
2026-03-19 13:35:47.449 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=194.39 | totalMs=194.39
2026-03-19 13:35:49.788 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=13:35:49.788
2026-03-19 13:35:49.810 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=21.12
2026-03-19 13:35:49.814 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=25.52 | totalMs=25.52
2026-03-19 13:36:36.533 | step 1 | route=IT_TicketPost | empId=44319 | query called at=13:36:36.533
2026-03-19 13:36:36.545 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-03-19 13:36:36.548 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=14.92 | totalMs=14.92
2026-03-19 13:36:36.552 | step 1 | route=IT_TicketPost | empId=44319 | query called at=13:36:36.552
2026-03-19 13:36:36.586 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=30.89
2026-03-19 13:36:36.590 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=38.37 | totalMs=38.37
2026-03-19 13:36:36.590 | step 1 | route=IT_TicketPost | empId=44319 | query called at=13:36:36.590
2026-03-19 13:36:36.619 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.07
2026-03-19 13:36:36.619 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=28.91 | totalMs=28.91
2026-03-19 13:36:43.793 | step 1 | route=IT_Ticket | empId=44319 | query called at=13:36:43.793
2026-03-19 13:36:43.803 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-19 13:36:43.808 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-19 13:36:43.812 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 13:36:43.814 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-19 13:36:43.815 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-19 13:36:43.849 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=33.58
2026-03-19 13:36:43.850 | step 3 | route=IT_Ticket | empId=44319 | apiMs=56.76 | totalMs=56.76
2026-03-19 13:36:43.850 | step 1 | route=IT_Ticket | empId=44319 | query called at=13:36:43.850
2026-03-19 13:36:43.852 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-19 13:36:43.853 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-19 13:36:43.855 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-19 13:36:43.855 | step 3 | route=IT_Ticket | empId=44319 | apiMs=4.71 | totalMs=4.71
2026-03-19 13:47:17.751 | step 1 | route=IT_Ticket | empId=37211 | query called at=13:47:17.751
2026-03-19 13:47:17.773 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=21.69
2026-03-19 13:47:17.778 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-19 13:47:17.782 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-19 13:47:17.786 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-19 13:47:17.799 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=11.94
2026-03-19 13:47:17.816 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=17.26
2026-03-19 13:47:17.817 | step 3 | route=IT_Ticket | empId=37211 | apiMs=65.37 | totalMs=65.37
2026-03-19 13:47:17.817 | step 1 | route=IT_Ticket | empId=37211 | query called at=13:47:17.817
2026-03-19 13:47:17.827 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=9.95
2026-03-19 13:47:17.829 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-19 13:47:17.831 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-19 13:47:17.831 | step 3 | route=IT_Ticket | empId=37211 | apiMs=13.92 | totalMs=13.92
2026-03-19 13:47:49.089 | step 1 | route=HW_TicketFun | empId= | query called at=13:47:49.089
2026-03-19 13:47:49.100 | step 2 | route=HW_TicketFun | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=9.92
2026-03-19 13:47:49.104 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.70 | totalMs=14.70
2026-03-19 13:47:59.150 | step 1 | route=HW_TicketFun | empId= | query called at=13:47:59.150
2026-03-19 13:47:59.161 | step 2 | route=HW_TicketFun | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=10.06
2026-03-19 13:47:59.164 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.27 | totalMs=14.27
2026-03-19 13:48:51.525 | step 1 | route=IT_Ticket | empId=37211 | query called at=13:48:51.525
2026-03-19 13:48:51.537 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-03-19 13:48:51.539 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-19 13:48:51.540 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-19 13:48:51.542 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-19 13:48:51.543 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-19 13:48:51.578 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=34.14
2026-03-19 13:48:51.578 | step 3 | route=IT_Ticket | empId=37211 | apiMs=52.51 | totalMs=52.51
2026-03-19 13:48:51.578 | step 1 | route=IT_Ticket | empId=37211 | query called at=13:48:51.578
2026-03-19 13:48:51.580 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-19 13:48:51.582 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-19 13:48:51.583 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-19 13:48:51.583 | step 3 | route=IT_Ticket | empId=37211 | apiMs=4.72 | totalMs=4.72
2026-03-19 13:49:16.129 | step 1 | route=HW_TicketFun | empId= | query called at=13:49:16.129
2026-03-19 13:49:16.140 | step 2 | route=HW_TicketFun | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=10.12
2026-03-19 13:49:16.144 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.49 | totalMs=14.49
2026-03-19 13:49:39.326 | step 1 | route=HW_TicketPost | empId=37211 | query called at=13:49:39.326
2026-03-19 13:49:39.354 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=27.71
2026-03-19 13:49:39.354 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=28.59 | totalMs=28.59
2026-03-19 13:49:39.355 | step 1 | route=HW_TicketPost | empId=37211 | query called at=13:49:39.355
2026-03-19 13:49:39.358 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.36
2026-03-19 13:49:39.358 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=3.14 | totalMs=3.14
2026-03-19 13:49:39.358 | step 1 | route=HW_TicketPost | empId=37211 | query called at=13:49:39.358
2026-03-19 13:49:39.360 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-03-19 13:49:39.361 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=2.30 | totalMs=2.30
2026-03-19 13:49:39.361 | step 1 | route=HW_TicketPost | empId=37211 | query called at=13:49:39.361
2026-03-19 13:49:39.379 | step 2 | route=HW_TicketPost | empId=37211 | query=hw_ticket_save_proc_kpi | queryMs=18.01
2026-03-19 13:49:39.382 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=20.75 | totalMs=20.75
2026-03-19 13:49:39.678 | step 1 | route=IT_Ticket | empId=37211 | query called at=13:49:39.678
2026-03-19 13:49:39.722 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=43.94
2026-03-19 13:49:39.724 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-19 13:49:39.726 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-19 13:49:39.727 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-19 13:49:39.729 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-19 13:49:39.762 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=33.15
2026-03-19 13:49:39.762 | step 3 | route=IT_Ticket | empId=37211 | apiMs=84.43 | totalMs=84.43
2026-03-19 13:49:39.763 | step 1 | route=IT_Ticket | empId=37211 | query called at=13:49:39.763
2026-03-19 13:49:39.764 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-19 13:49:39.766 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-19 13:49:39.767 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 13:49:39.767 | step 3 | route=IT_Ticket | empId=37211 | apiMs=4.38 | totalMs=4.38
2026-03-19 13:49:50.612 | step 1 | route=IT_Ticket | empId=54725 | query called at=13:49:50.612
2026-03-19 13:49:50.625 | step 2 | route=IT_Ticket | empId=54725 | query=KPI_IT_Ticket_Details_New | queryMs=12.15
2026-03-19 13:49:50.637 | step 2 | route=IT_Ticket | empId=54725 | query=KPI_IT_Ticket_Details_New | queryMs=4.81
2026-03-19 13:49:50.645 | step 2 | route=IT_Ticket | empId=54725 | query=KPI_IT_Ticket_Details_New | queryMs=3.52
2026-03-19 13:49:50.651 | step 2 | route=IT_Ticket | empId=54725 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-19 13:49:50.652 | step 2 | route=IT_Ticket | empId=54725 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-19 13:49:50.687 | step 2 | route=IT_Ticket | empId=54725 | query=VMS_Comp_login_proc | queryMs=33.93
2026-03-19 13:49:50.687 | step 3 | route=IT_Ticket | empId=54725 | apiMs=75.29 | totalMs=75.29
2026-03-19 13:49:50.688 | step 1 | route=IT_Ticket | empId=54725 | query called at=13:49:50.688
2026-03-19 13:49:50.690 | step 2 | route=IT_Ticket | empId=54725 | query=Kpi_HW_Ticket_Details | queryMs=2.27
2026-03-19 13:49:50.692 | step 2 | route=IT_Ticket | empId=54725 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-03-19 13:49:50.694 | step 2 | route=IT_Ticket | empId=54725 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-19 13:49:50.694 | step 3 | route=IT_Ticket | empId=54725 | apiMs=6.55 | totalMs=6.55
2026-03-19 13:50:21.436 | step 1 | route=IT_Ticket_Report | empId=37211 | query called at=13:50:21.436
2026-03-19 13:50:21.672 | step 2 | route=IT_Ticket_Report | empId=37211 | query=kpi_it_ticket_report_page_proc | queryMs=235.62
2026-03-19 13:50:21.673 | step 3 | route=IT_Ticket_Report | empId=37211 | apiMs=236.56 | totalMs=236.56
2026-03-19 13:50:22.105 | step 4 | route=pageRenderd | empId=37211 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:50:22.105
2026-03-19 13:50:25.551 | step 1 | route=HW_Ticket_Report | empId=37211 | query called at=13:50:25.551
2026-03-19 13:50:25.580 | step 2 | route=HW_Ticket_Report | empId=37211 | query=hw_ticket_report_kpi_proc | queryMs=28.46
2026-03-19 13:50:25.584 | step 3 | route=HW_Ticket_Report | empId=37211 | apiMs=32.54 | totalMs=32.54
2026-03-19 13:50:25.933 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54725 | query called at=13:50:25.933
2026-03-19 13:50:25.985 | step 4 | route=pageRenderd | empId=37211 | Page=HW TICKET REPORT | page fully loaded at : 13:50:25.985
2026-03-19 13:50:26.236 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54725 | query=KPI_IT_Ticket_Details_New | queryMs=303.04
2026-03-19 13:50:26.240 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54725 | apiMs=307.24 | totalMs=307.24
2026-03-19 13:50:29.116 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54725 | query called at=13:50:29.116
2026-03-19 13:50:29.132 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54725 | query=KPI_IT_Ticket_Details_New | queryMs=12.2
2026-03-19 13:50:29.135 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54725 | apiMs=19.34 | totalMs=19.34
2026-03-19 13:53:00.219 | step 1 | route=IT_TicketPost | empId=54725 | query called at=13:53:00.219
2026-03-19 13:53:00.230 | step 2 | route=IT_TicketPost | empId=54725 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-19 13:53:00.234 | step 3 | route=IT_TicketPost | empId=54725 | apiMs=14.35 | totalMs=14.35
2026-03-19 13:53:00.237 | step 1 | route=IT_TicketPost | empId=54725 | query called at=13:53:00.237
2026-03-19 13:53:00.252 | step 2 | route=IT_TicketPost | empId=54725 | query=IT_Ticket_Save_SPOC | queryMs=11.5
2026-03-19 13:53:00.254 | step 3 | route=IT_TicketPost | empId=54725 | apiMs=16.74 | totalMs=16.74
2026-03-19 13:53:00.254 | step 1 | route=IT_TicketPost | empId=54725 | query called at=13:53:00.254
2026-03-19 13:53:00.256 | step 2 | route=IT_TicketPost | empId=54725 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-19 13:53:00.256 | step 3 | route=IT_TicketPost | empId=54725 | apiMs=2.40 | totalMs=2.40
2026-03-19 13:53:00.257 | step 1 | route=IT_TicketPost | empId=54725 | query called at=13:53:00.257
2026-03-19 13:53:00.258 | step 2 | route=IT_TicketPost | empId=54725 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-19 13:53:00.259 | step 3 | route=IT_TicketPost | empId=54725 | apiMs=1.71 | totalMs=1.71
2026-03-19 13:53:00.607 | step 1 | route=IT_Ticket | empId=54725 | query called at=13:53:00.607
2026-03-19 13:53:00.617 | step 2 | route=IT_Ticket | empId=54725 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-19 13:53:00.619 | step 2 | route=IT_Ticket | empId=54725 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-19 13:53:00.620 | step 2 | route=IT_Ticket | empId=54725 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-19 13:53:00.621 | step 2 | route=IT_Ticket | empId=54725 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-19 13:53:00.623 | step 2 | route=IT_Ticket | empId=54725 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-19 13:53:00.657 | step 2 | route=IT_Ticket | empId=54725 | query=VMS_Comp_login_proc | queryMs=33.73
2026-03-19 13:53:00.657 | step 3 | route=IT_Ticket | empId=54725 | apiMs=50.62 | totalMs=50.62
2026-03-19 13:53:00.658 | step 1 | route=IT_Ticket | empId=54725 | query called at=13:53:00.658
2026-03-19 13:53:00.659 | step 2 | route=IT_Ticket | empId=54725 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-19 13:53:00.661 | step 2 | route=IT_Ticket | empId=54725 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 13:53:00.662 | step 2 | route=IT_Ticket | empId=54725 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-19 13:53:00.663 | step 3 | route=IT_Ticket | empId=54725 | apiMs=5.13 | totalMs=5.13
2026-03-19 14:00:26.269 | step 1 | route=IT_Ticket | empId=57442 | query called at=14:00:26.269
2026-03-19 14:00:26.304 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=33.92
2026-03-19 14:00:26.311 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-19 14:00:26.315 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 14:00:26.319 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-19 14:00:26.341 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=21.82
2026-03-19 14:00:26.380 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=38.32
2026-03-19 14:00:26.380 | step 3 | route=IT_Ticket | empId=57442 | apiMs=111.07 | totalMs=111.07
2026-03-19 14:00:26.381 | step 1 | route=IT_Ticket | empId=57442 | query called at=14:00:26.381
2026-03-19 14:00:26.399 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=17.73
2026-03-19 14:00:26.400 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-19 14:00:26.402 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 14:00:26.402 | step 3 | route=IT_Ticket | empId=57442 | apiMs=21.02 | totalMs=21.02
2026-03-19 14:00:44.724 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=14:00:44.724
2026-03-19 14:00:44.988 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=263.73
2026-03-19 14:00:44.991 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=267.25 | totalMs=267.25
2026-03-19 14:00:48.187 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=14:00:48.187
2026-03-19 14:00:48.198 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-03-19 14:00:48.201 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=14.61 | totalMs=14.61
2026-03-19 14:01:15.217 | step 1 | route=IT_TicketPost | empId=57442 | query called at=14:01:15.217
2026-03-19 14:01:15.228 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-03-19 14:01:15.232 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.34 | totalMs=14.34
2026-03-19 14:01:15.235 | step 1 | route=IT_TicketPost | empId=57442 | query called at=14:01:15.235
2026-03-19 14:01:15.248 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=11
2026-03-19 14:01:15.250 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=15.65 | totalMs=15.65
2026-03-19 14:01:15.251 | step 1 | route=IT_TicketPost | empId=57442 | query called at=14:01:15.251
2026-03-19 14:01:15.253 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-19 14:01:15.253 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.48 | totalMs=2.48
2026-03-19 14:01:15.254 | step 1 | route=IT_TicketPost | empId=57442 | query called at=14:01:15.254
2026-03-19 14:01:15.255 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-19 14:01:15.255 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=1.60 | totalMs=1.60
2026-03-19 14:01:42.391 | step 1 | route=IT_Ticket | empId=57442 | query called at=14:01:42.391
2026-03-19 14:01:42.402 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-03-19 14:01:42.407 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-19 14:01:42.412 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-19 14:01:42.413 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 14:01:42.415 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-19 14:01:42.436 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=20.53
2026-03-19 14:01:42.436 | step 3 | route=IT_Ticket | empId=57442 | apiMs=45.21 | totalMs=45.21
2026-03-19 14:01:42.437 | step 1 | route=IT_Ticket | empId=57442 | query called at=14:01:42.437
2026-03-19 14:01:42.438 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 14:01:42.439 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-19 14:01:42.440 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-19 14:01:42.440 | step 3 | route=IT_Ticket | empId=57442 | apiMs=3.70 | totalMs=3.70
2026-03-19 14:01:43.851 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:01:43.851
2026-03-19 14:01:43.862 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-19 14:01:43.867 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-19 14:01:43.871 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-19 14:01:43.875 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-19 14:01:43.877 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-19 14:01:43.911 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=33.71
2026-03-19 14:01:43.911 | step 3 | route=IT_Ticket | empId=46290 | apiMs=59.42 | totalMs=59.42
2026-03-19 14:01:43.911 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:01:43.911
2026-03-19 14:01:43.913 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 14:01:43.914 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-19 14:01:43.915 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-19 14:01:43.915 | step 3 | route=IT_Ticket | empId=46290 | apiMs=3.82 | totalMs=3.82
2026-03-19 14:01:50.681 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=14:01:50.681
2026-03-19 14:01:50.984 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=302.11
2026-03-19 14:01:50.988 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=307.36 | totalMs=307.36
2026-03-19 14:01:52.437 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=14:01:52.437
2026-03-19 14:01:52.449 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-03-19 14:01:52.453 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=15.83 | totalMs=15.83
2026-03-19 14:02:28.319 | step 1 | route=IT_TicketPost | empId=46290 | query called at=14:02:28.319
2026-03-19 14:02:28.331 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-19 14:02:28.331 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=11.45 | totalMs=11.45
2026-03-19 14:02:28.331 | step 1 | route=IT_TicketPost | empId=46290 | query called at=14:02:28.331
2026-03-19 14:02:28.431 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=99.34
2026-03-19 14:02:28.433 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=101.50 | totalMs=101.50
2026-03-19 14:02:28.433 | step 1 | route=IT_TicketPost | empId=46290 | query called at=14:02:28.433
2026-03-19 14:02:28.437 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.96
2026-03-19 14:02:28.437 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=3.69 | totalMs=3.69
2026-03-19 14:02:30.982 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:02:30.982
2026-03-19 14:02:30.993 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-19 14:02:30.998 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-19 14:02:31.003 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-19 14:02:31.007 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-19 14:02:31.009 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-19 14:02:31.044 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=34.58
2026-03-19 14:02:31.044 | step 3 | route=IT_Ticket | empId=46290 | apiMs=61.78 | totalMs=61.78
2026-03-19 14:02:31.045 | step 1 | route=IT_Ticket | empId=46290 | query called at=14:02:31.045
2026-03-19 14:02:31.046 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-19 14:02:31.047 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 14:02:31.049 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 14:02:31.049 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.37 | totalMs=4.37
2026-03-19 14:22:26.863 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:22:26.863
2026-03-19 14:22:26.935 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=71.5
2026-03-19 14:22:26.945 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-19 14:22:26.955 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.04
2026-03-19 14:22:26.964 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-03-19 14:22:27.019 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=54.43
2026-03-19 14:22:27.079 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=60
2026-03-19 14:22:27.080 | step 3 | route=IT_Ticket | empId=46973 | apiMs=216.31 | totalMs=216.31
2026-03-19 14:22:27.080 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:22:27.080
2026-03-19 14:22:27.102 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=21.12
2026-03-19 14:22:27.107 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=5.5
2026-03-19 14:22:27.114 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=5.85
2026-03-19 14:22:27.114 | step 3 | route=IT_Ticket | empId=46973 | apiMs=33.87 | totalMs=33.87
2026-03-19 14:23:00.272 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=14:23:00.272
2026-03-19 14:23:00.714 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=441.36
2026-03-19 14:23:00.717 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=445.55 | totalMs=445.55
2026-03-19 14:23:00.943 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=14:23:00.943
2026-03-19 14:23:00.948 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:23:00.948
2026-03-19 14:23:00.959 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-19 14:23:00.961 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-03-19 14:23:00.963 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-19 14:23:00.965 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-19 14:23:00.966 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-19 14:23:00.985 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=17.74
2026-03-19 14:23:00.985 | step 3 | route=IT_Ticket | empId=46973 | apiMs=37.30 | totalMs=37.30
2026-03-19 14:23:00.986 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:23:00.986
2026-03-19 14:23:00.987 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-19 14:23:00.989 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 14:23:00.991 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-19 14:23:00.991 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.37 | totalMs=5.37
2026-03-19 14:23:01.003 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=55.83
2026-03-19 14:23:01.006 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=63.01 | totalMs=63.01
2026-03-19 14:23:08.981 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=14:23:08.981
2026-03-19 14:23:09.409 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=427.2
2026-03-19 14:23:09.413 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=431.86 | totalMs=431.86
2026-03-19 14:23:12.013 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=14:23:12.013
2026-03-19 14:23:12.028 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.48
2026-03-19 14:23:12.031 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=18.75 | totalMs=18.75
2026-03-19 14:23:52.708 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:23:52.708
2026-03-19 14:23:52.719 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-19 14:23:52.723 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.05 | totalMs=15.05
2026-03-19 14:23:52.726 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:23:52.726
2026-03-19 14:23:52.748 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=19.13
2026-03-19 14:23:52.751 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=24.30 | totalMs=24.30
2026-03-19 14:23:52.751 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:23:52.751
2026-03-19 14:23:52.780 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.95
2026-03-19 14:23:52.781 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=29.71 | totalMs=29.71
2026-03-19 14:23:52.781 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:23:52.781
2026-03-19 14:23:52.782 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-19 14:23:52.783 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.60 | totalMs=1.60
2026-03-19 14:23:55.220 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:23:55.220
2026-03-19 14:23:55.230 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-03-19 14:23:55.235 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-19 14:23:55.239 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-19 14:23:55.243 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-19 14:23:55.245 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-19 14:23:55.279 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=33.61
2026-03-19 14:23:55.279 | step 3 | route=IT_Ticket | empId=46973 | apiMs=59.05 | totalMs=59.05
2026-03-19 14:23:55.279 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:23:55.279
2026-03-19 14:23:55.281 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-19 14:23:55.282 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-19 14:23:55.283 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 14:23:55.284 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.32 | totalMs=4.32
2026-03-19 14:24:26.491 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=14:24:26.491
2026-03-19 14:24:26.721 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=229.87
2026-03-19 14:24:26.726 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=234.64 | totalMs=234.64
2026-03-19 14:24:28.482 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=14:24:28.482
2026-03-19 14:24:28.492 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-19 14:24:28.497 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=14.86 | totalMs=14.86
2026-03-19 14:24:56.727 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:24:56.727
2026-03-19 14:24:56.747 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=19.58
2026-03-19 14:24:56.751 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=23.55 | totalMs=23.55
2026-03-19 14:24:56.754 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:24:56.754
2026-03-19 14:24:56.762 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=4.44
2026-03-19 14:24:56.769 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=14.99 | totalMs=14.99
2026-03-19 14:24:56.770 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:24:56.770
2026-03-19 14:24:56.772 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-19 14:24:56.772 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.34 | totalMs=2.34
2026-03-19 14:25:01.502 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:25:01.502
2026-03-19 14:25:01.512 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-19 14:25:01.519 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=3
2026-03-19 14:25:01.524 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-19 14:25:01.525 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-19 14:25:01.526 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-19 14:25:01.560 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=33.91
2026-03-19 14:25:01.561 | step 3 | route=IT_Ticket | empId=46973 | apiMs=58.96 | totalMs=58.96
2026-03-19 14:25:01.561 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:25:01.561
2026-03-19 14:25:01.566 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=5.02
2026-03-19 14:25:01.568 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-19 14:25:01.569 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 14:25:01.570 | step 3 | route=IT_Ticket | empId=46973 | apiMs=8.57 | totalMs=8.57
2026-03-19 14:32:00.342 | step 1 | route=IT_Ticket | empId=54422 | query called at=14:32:00.342
2026-03-19 14:32:00.375 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=33.03
2026-03-19 14:32:00.380 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-19 14:32:00.384 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-19 14:32:00.389 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-19 14:32:00.411 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=21.63
2026-03-19 14:32:00.447 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=36.29
2026-03-19 14:32:00.447 | step 3 | route=IT_Ticket | empId=54422 | apiMs=105.93 | totalMs=105.93
2026-03-19 14:32:00.448 | step 1 | route=IT_Ticket | empId=54422 | query called at=14:32:00.448
2026-03-19 14:32:00.466 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=17.37
2026-03-19 14:32:00.467 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 14:32:00.468 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-19 14:32:00.468 | step 3 | route=IT_Ticket | empId=54422 | apiMs=20.34 | totalMs=20.34
2026-03-19 14:32:11.915 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54422 | query called at=14:32:11.915
2026-03-19 14:32:12.079 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=163.46
2026-03-19 14:32:12.083 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54422 | apiMs=167.55 | totalMs=167.55
2026-03-19 14:32:53.318 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query called at=14:32:53.318
2026-03-19 14:32:53.329 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-19 14:32:53.333 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54422 | apiMs=14.22 | totalMs=14.22
2026-03-19 14:33:26.670 | step 1 | route=IT_TicketPost | empId=54422 | query called at=14:33:26.670
2026-03-19 14:33:26.681 | step 2 | route=IT_TicketPost | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-19 14:33:26.686 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=15.63 | totalMs=15.63
2026-03-19 14:33:26.690 | step 1 | route=IT_TicketPost | empId=54422 | query called at=14:33:26.690
2026-03-19 14:33:26.929 | step 2 | route=IT_TicketPost | empId=54422 | query=IT_Ticket_Save_SPOC | queryMs=236.36
2026-03-19 14:33:26.932 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=242.25 | totalMs=242.25
2026-03-19 14:33:26.932 | step 1 | route=IT_TicketPost | empId=54422 | query called at=14:33:26.932
2026-03-19 14:33:26.961 | step 2 | route=IT_TicketPost | empId=54422 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.31
2026-03-19 14:33:26.961 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=29.18 | totalMs=29.18
2026-03-19 14:33:32.647 | step 1 | route=IT_Ticket | empId=54422 | query called at=14:33:32.647
2026-03-19 14:33:32.687 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=39.27
2026-03-19 14:33:32.692 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-19 14:33:32.696 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-19 14:33:32.698 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-19 14:33:32.699 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-19 14:33:32.736 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=36.56
2026-03-19 14:33:32.736 | step 3 | route=IT_Ticket | empId=54422 | apiMs=89.08 | totalMs=89.08
2026-03-19 14:33:32.737 | step 1 | route=IT_Ticket | empId=54422 | query called at=14:33:32.737
2026-03-19 14:33:32.738 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-19 14:33:32.740 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 14:33:32.741 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-19 14:33:32.741 | step 3 | route=IT_Ticket | empId=54422 | apiMs=4.34 | totalMs=4.34
2026-03-19 14:40:49.857 | step 1 | route=IT_Ticket | empId=1654 | query called at=14:40:49.857
2026-03-19 14:40:49.891 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=33.08
2026-03-19 14:40:49.896 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-19 14:40:49.901 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-19 14:40:49.905 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 14:40:49.927 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=21.71
2026-03-19 14:40:49.965 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=37.84
2026-03-19 14:40:49.966 | step 3 | route=IT_Ticket | empId=1654 | apiMs=108.29 | totalMs=108.29
2026-03-19 14:40:49.966 | step 1 | route=IT_Ticket | empId=1654 | query called at=14:40:49.966
2026-03-19 14:40:49.984 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=17.18
2026-03-19 14:40:49.985 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-19 14:40:49.986 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-19 14:40:49.986 | step 3 | route=IT_Ticket | empId=1654 | apiMs=20.54 | totalMs=20.54
2026-03-19 14:41:01.249 | step 1 | route=Ticket_Entry_SPOC_Module | empId=1654 | query called at=14:41:01.249
2026-03-19 14:41:01.385 | step 2 | route=Ticket_Entry_SPOC_Module | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=135.86
2026-03-19 14:41:01.386 | step 3 | route=Ticket_Entry_SPOC_Module | empId=1654 | apiMs=136.77 | totalMs=136.77
2026-03-19 14:41:03.841 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query called at=14:41:03.841
2026-03-19 14:41:03.852 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=11.33
2026-03-19 14:41:03.853 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=1654 | apiMs=12.16 | totalMs=12.16
2026-03-19 14:41:35.130 | step 1 | route=IT_Ticket | empId=66261 | query called at=14:41:35.130
2026-03-19 14:41:35.141 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-19 14:41:35.143 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-19 14:41:35.144 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-19 14:41:35.145 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-19 14:41:35.147 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-19 14:41:35.180 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=33.05
2026-03-19 14:41:35.180 | step 3 | route=IT_Ticket | empId=66261 | apiMs=49.88 | totalMs=49.88
2026-03-19 14:41:35.181 | step 1 | route=IT_Ticket | empId=66261 | query called at=14:41:35.181
2026-03-19 14:41:35.182 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-19 14:41:35.184 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-19 14:41:35.185 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-19 14:41:35.185 | step 3 | route=IT_Ticket | empId=66261 | apiMs=4.40 | totalMs=4.40
2026-03-19 14:43:43.346 | step 5 | route=dashboard | empId=AUA0024 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-19 14:46:45.496 | step 1 | route=IT_TicketPost | empId=1654 | query called at=14:46:45.496
2026-03-19 14:46:45.553 | step 2 | route=IT_TicketPost | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=57.04
2026-03-19 14:46:45.554 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=57.93 | totalMs=57.93
2026-03-19 14:46:45.554 | step 1 | route=IT_TicketPost | empId=1654 | query called at=14:46:45.554
2026-03-19 14:46:45.632 | step 2 | route=IT_TicketPost | empId=1654 | query=IT_Ticket_Save_SPOC | queryMs=77.53
2026-03-19 14:46:45.645 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=90.49 | totalMs=90.49
2026-03-19 14:46:45.645 | step 1 | route=IT_TicketPost | empId=1654 | query called at=14:46:45.645
2026-03-19 14:46:45.654 | step 2 | route=IT_TicketPost | empId=1654 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.54
2026-03-19 14:46:45.654 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=9.18 | totalMs=9.18
2026-03-19 14:46:47.265 | step 1 | route=IT_Ticket | empId=1654 | query called at=14:46:47.265
2026-03-19 14:46:47.275 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-19 14:46:47.279 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-19 14:46:47.284 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-19 14:46:47.285 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-19 14:46:47.358 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=72.14
2026-03-19 14:46:47.395 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=36.55
2026-03-19 14:46:47.395 | step 3 | route=IT_Ticket | empId=1654 | apiMs=130.08 | totalMs=130.08
2026-03-19 14:46:47.395 | step 1 | route=IT_Ticket | empId=1654 | query called at=14:46:47.395
2026-03-19 14:46:47.413 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=17.46
2026-03-19 14:46:47.415 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-19 14:46:47.416 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 14:46:47.416 | step 3 | route=IT_Ticket | empId=1654 | apiMs=21.02 | totalMs=21.02
2026-03-19 14:48:59.411 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=14:48:59.411
2026-03-19 14:48:59.465 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=53.8
2026-03-19 14:48:59.469 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=58.16 | totalMs=58.16
2026-03-19 14:48:59.883 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:48:59.883
2026-03-19 14:49:06.001 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=14:49:06.001
2026-03-19 14:49:06.053 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=IT_Ticket_Update_SPOC | queryMs=48.01
2026-03-19 14:49:06.060 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=58.99 | totalMs=58.99
2026-03-19 14:49:06.064 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=14:49:06.064
2026-03-19 14:49:06.066 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.22
2026-03-19 14:49:06.068 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-19 14:49:06.069 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-19 14:49:06.070 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=6.09 | totalMs=6.09
2026-03-19 14:49:09.412 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=14:49:09.412
2026-03-19 14:49:09.446 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=33.97
2026-03-19 14:49:09.450 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=38.46 | totalMs=38.46
2026-03-19 14:49:09.797 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:09.797
2026-03-19 14:55:53.538 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:55:53.538
2026-03-19 14:55:53.610 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=71.73
2026-03-19 14:55:53.619 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=8.61
2026-03-19 14:55:53.621 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-19 14:55:53.622 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-19 14:55:53.644 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=21.66
2026-03-19 14:55:53.682 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=38.26
2026-03-19 14:55:53.683 | step 3 | route=IT_Ticket | empId=49869 | apiMs=144.62 | totalMs=144.62
2026-03-19 14:55:53.683 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:55:53.683
2026-03-19 14:55:53.701 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=17.41
2026-03-19 14:55:53.702 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-19 14:55:53.703 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-19 14:55:53.703 | step 3 | route=IT_Ticket | empId=49869 | apiMs=20.25 | totalMs=20.25
2026-03-19 14:55:58.062 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=14:55:58.062
2026-03-19 14:55:58.411 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=348.58
2026-03-19 14:55:58.415 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=353.03 | totalMs=353.03
2026-03-19 14:56:00.068 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=14:56:00.068
2026-03-19 14:56:00.087 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=18.71
2026-03-19 14:56:00.091 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=23.12 | totalMs=23.12
2026-03-19 14:56:15.482 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:56:15.482
2026-03-19 14:56:15.493 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-19 14:56:15.497 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=15.11 | totalMs=15.11
2026-03-19 14:56:15.500 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:56:15.500
2026-03-19 14:56:15.531 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=27.17
2026-03-19 14:56:15.533 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=32.22 | totalMs=32.22
2026-03-19 14:56:15.533 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:56:15.533
2026-03-19 14:56:15.562 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.18
2026-03-19 14:56:15.563 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=29.82 | totalMs=29.82
2026-03-19 14:56:16.779 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:56:16.779
2026-03-19 14:56:16.789 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-19 14:56:16.794 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-19 14:56:16.798 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-19 14:56:16.800 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 14:56:16.801 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-03-19 14:56:16.841 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=39.7
2026-03-19 14:56:16.841 | step 3 | route=IT_Ticket | empId=49869 | apiMs=62.18 | totalMs=62.18
2026-03-19 14:56:16.842 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:56:16.842
2026-03-19 14:56:16.845 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=3.13
2026-03-19 14:56:16.846 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 14:56:16.847 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-19 14:56:16.848 | step 3 | route=IT_Ticket | empId=49869 | apiMs=6.10 | totalMs=6.10
2026-03-19 15:00:54.550 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:00:54.550
2026-03-19 15:00:54.614 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=63.12
2026-03-19 15:00:54.623 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=5.4
2026-03-19 15:00:54.636 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.48
2026-03-19 15:00:54.646 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=7.02
2026-03-19 15:00:54.685 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=38.2
2026-03-19 15:00:54.722 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=36.54
2026-03-19 15:00:54.722 | step 3 | route=IT_Ticket | empId=48116 | apiMs=171.70 | totalMs=171.70
2026-03-19 15:00:54.723 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:00:54.723
2026-03-19 15:00:54.741 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=17.83
2026-03-19 15:00:54.742 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-19 15:00:54.743 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 15:00:54.744 | step 3 | route=IT_Ticket | empId=48116 | apiMs=21.12 | totalMs=21.12
2026-03-19 15:01:01.503 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=15:01:01.503
2026-03-19 15:01:01.904 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=400.26
2026-03-19 15:01:01.904 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=401.15 | totalMs=401.15
2026-03-19 15:01:03.176 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=15:01:03.176
2026-03-19 15:01:03.222 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=42.78
2026-03-19 15:01:03.226 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=50.13 | totalMs=50.13
2026-03-19 15:01:28.482 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:01:28.482
2026-03-19 15:01:28.493 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-19 15:01:28.493 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=10.62 | totalMs=10.62
2026-03-19 15:01:28.494 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:01:28.494
2026-03-19 15:01:28.501 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=7.49
2026-03-19 15:01:28.514 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=20.84 | totalMs=20.84
2026-03-19 15:01:28.515 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:01:28.515
2026-03-19 15:01:28.516 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-03-19 15:01:28.517 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.03 | totalMs=2.03
2026-03-19 15:01:31.019 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:01:31.019
2026-03-19 15:01:31.029 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-19 15:01:31.035 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-19 15:01:31.039 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 15:01:31.044 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-03-19 15:01:31.046 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-19 15:01:31.074 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=27.81
2026-03-19 15:01:31.074 | step 3 | route=IT_Ticket | empId=48116 | apiMs=55.20 | totalMs=55.20
2026-03-19 15:01:31.075 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:01:31.075
2026-03-19 15:01:31.076 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-19 15:01:31.077 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-19 15:01:31.079 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 15:01:31.079 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.06 | totalMs=4.06
2026-03-19 15:03:44.681 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=15:03:44.681
2026-03-19 15:03:45.773 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=1091.25
2026-03-19 15:03:45.774 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=1,092.45 | totalMs=1,092.45
2026-03-19 15:03:46.315 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:03:46.315
2026-03-19 15:03:51.866 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=15:03:51.866
2026-03-19 15:03:51.972 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=105.23
2026-03-19 15:03:51.975 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=108.86 | totalMs=108.86
2026-03-19 15:03:51.975 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=15:03:51.975
2026-03-19 15:03:51.977 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-19 15:03:51.979 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-19 15:03:51.980 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-19 15:03:51.980 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=5.10 | totalMs=5.10
2026-03-19 15:03:56.261 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=15:03:56.261
2026-03-19 15:03:56.278 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=16.08
2026-03-19 15:03:56.281 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=20.26 | totalMs=20.26
2026-03-19 15:03:56.743 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:03:56.743
2026-03-19 15:36:24.392 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:36:24.392
2026-03-19 15:36:24.419 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=26.32
2026-03-19 15:36:24.421 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-19 15:36:24.422 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-19 15:36:24.424 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-19 15:36:24.438 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=14.25
2026-03-19 15:36:24.463 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=24.06
2026-03-19 15:36:24.463 | step 3 | route=IT_Ticket | empId=49454 | apiMs=71.03 | totalMs=71.03
2026-03-19 15:36:24.464 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:36:24.464
2026-03-19 15:36:24.476 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=11.8
2026-03-19 15:36:24.477 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-19 15:36:24.478 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-19 15:36:24.479 | step 3 | route=IT_Ticket | empId=49454 | apiMs=14.90 | totalMs=14.90
2026-03-19 15:36:53.202 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49454 | query called at=15:36:53.202
2026-03-19 15:36:53.540 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=337.37
2026-03-19 15:36:53.544 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49454 | apiMs=341.90 | totalMs=341.90
2026-03-19 15:37:02.517 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query called at=15:37:02.517
2026-03-19 15:37:02.530 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=13.36
2026-03-19 15:37:02.534 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49454 | apiMs=17.18 | totalMs=17.18
2026-03-19 15:38:17.594 | step 1 | route=IT_Ticket | empId=406 | query called at=15:38:17.594
2026-03-19 15:38:17.604 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-03-19 15:38:17.606 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-19 15:38:17.607 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-19 15:38:17.608 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-19 15:38:17.621 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=12.53
2026-03-19 15:38:17.641 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=19.83
2026-03-19 15:38:17.641 | step 3 | route=IT_Ticket | empId=406 | apiMs=46.85 | totalMs=46.85
2026-03-19 15:38:17.642 | step 1 | route=IT_Ticket | empId=406 | query called at=15:38:17.642
2026-03-19 15:38:17.643 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 15:38:17.644 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 15:38:17.645 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-19 15:38:17.646 | step 3 | route=IT_Ticket | empId=406 | apiMs=3.91 | totalMs=3.91
2026-03-19 15:38:27.880 | step 1 | route=HW_TicketFun | empId= | query called at=15:38:27.880
2026-03-19 15:38:27.922 | step 2 | route=HW_TicketFun | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=41.54
2026-03-19 15:38:27.923 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=42.63 | totalMs=42.63
2026-03-19 15:39:35.759 | step 1 | route=HW_TicketPost | empId=406 | query called at=15:39:35.759
2026-03-19 15:39:35.787 | step 2 | route=HW_TicketPost | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=28.38
2026-03-19 15:39:35.791 | step 3 | route=HW_TicketPost | empId=406 | apiMs=32.81 | totalMs=32.81
2026-03-19 15:39:35.795 | step 1 | route=HW_TicketPost | empId=406 | query called at=15:39:35.795
2026-03-19 15:39:35.828 | step 2 | route=HW_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.67
2026-03-19 15:39:35.828 | step 3 | route=HW_TicketPost | empId=406 | apiMs=33.26 | totalMs=33.26
2026-03-19 15:39:35.828 | step 1 | route=HW_TicketPost | empId=406 | query called at=15:39:35.828
2026-03-19 15:39:35.830 | step 2 | route=HW_TicketPost | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-19 15:39:35.830 | step 3 | route=HW_TicketPost | empId=406 | apiMs=1.88 | totalMs=1.88
2026-03-19 15:39:35.831 | step 1 | route=HW_TicketPost | empId=406 | query called at=15:39:35.831
2026-03-19 15:39:35.876 | step 2 | route=HW_TicketPost | empId=406 | query=hw_ticket_save_proc_kpi | queryMs=45.14
2026-03-19 15:39:35.878 | step 3 | route=HW_TicketPost | empId=406 | apiMs=47.23 | totalMs=47.23
2026-03-19 15:39:37.649 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:39:37.649
2026-03-19 15:39:37.661 | step 2 | route=IT_TicketPost | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-03-19 15:39:37.661 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=12.40 | totalMs=12.40
2026-03-19 15:39:37.662 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:39:37.662
2026-03-19 15:39:37.671 | step 2 | route=IT_TicketPost | empId=49454 | query=IT_Ticket_Save_SPOC | queryMs=8.8
2026-03-19 15:39:37.673 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=10.95 | totalMs=10.95
2026-03-19 15:39:37.673 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:39:37.673
2026-03-19 15:39:37.675 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-19 15:39:37.675 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=2.04 | totalMs=2.04
2026-03-19 15:39:37.675 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:39:37.675
2026-03-19 15:39:37.677 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-19 15:39:37.677 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=1.61 | totalMs=1.61
2026-03-19 15:39:38.149 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:39:38.149
2026-03-19 15:39:38.159 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-19 15:39:38.161 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-19 15:39:38.162 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-19 15:39:38.164 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-19 15:39:38.165 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-19 15:39:38.202 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=36.16
2026-03-19 15:39:38.202 | step 3 | route=IT_Ticket | empId=49454 | apiMs=53.11 | totalMs=53.11
2026-03-19 15:39:38.202 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:39:38.202
2026-03-19 15:39:38.204 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-19 15:39:38.205 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-19 15:39:38.206 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-19 15:39:38.207 | step 3 | route=IT_Ticket | empId=49454 | apiMs=4.37 | totalMs=4.37
2026-03-19 15:39:39.248 | step 1 | route=IT_Ticket | empId=406 | query called at=15:39:39.248
2026-03-19 15:39:39.262 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-19 15:39:39.267 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-19 15:39:39.271 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-19 15:39:39.272 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-19 15:39:39.274 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-19 15:39:39.308 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=33.34
2026-03-19 15:39:39.308 | step 3 | route=IT_Ticket | empId=406 | apiMs=59.73 | totalMs=59.73
2026-03-19 15:39:39.308 | step 1 | route=IT_Ticket | empId=406 | query called at=15:39:39.308
2026-03-19 15:39:39.310 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-19 15:39:39.311 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 15:39:39.312 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 15:39:39.313 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.32 | totalMs=4.32
2026-03-19 15:40:27.695 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:40:27.695
2026-03-19 15:40:27.705 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-03-19 15:40:27.707 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-19 15:40:27.708 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-19 15:40:27.709 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-19 15:40:27.710 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-19 15:40:27.728 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=17.5
2026-03-19 15:40:27.729 | step 3 | route=IT_Ticket | empId=34194 | apiMs=33.08 | totalMs=33.08
2026-03-19 15:40:27.729 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:40:27.729
2026-03-19 15:40:27.730 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-19 15:40:27.731 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-19 15:40:27.732 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-19 15:40:27.732 | step 3 | route=IT_Ticket | empId=34194 | apiMs=3.58 | totalMs=3.58
2026-03-19 15:40:32.484 | step 1 | route=IT_Ticket | empId=66261 | query called at=15:40:32.484
2026-03-19 15:40:32.495 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-03-19 15:40:32.497 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-19 15:40:32.498 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-19 15:40:32.499 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-19 15:40:32.501 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-19 15:40:32.534 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=33.12
2026-03-19 15:40:32.534 | step 3 | route=IT_Ticket | empId=66261 | apiMs=50.33 | totalMs=50.33
2026-03-19 15:40:32.535 | step 1 | route=IT_Ticket | empId=66261 | query called at=15:40:32.535
2026-03-19 15:40:32.536 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-19 15:40:32.537 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-19 15:40:32.539 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-19 15:40:32.539 | step 3 | route=IT_Ticket | empId=66261 | apiMs=3.98 | totalMs=3.98
2026-03-19 15:40:53.342 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34194 | query called at=15:40:53.342
2026-03-19 15:40:53.688 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=345.29
2026-03-19 15:40:53.692 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34194 | apiMs=349.56 | totalMs=349.56
2026-03-19 15:40:55.252 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query called at=15:40:55.252
2026-03-19 15:40:55.274 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=15.8
2026-03-19 15:40:55.278 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34194 | apiMs=26.07 | totalMs=26.07
2026-03-19 15:41:01.796 | step 1 | route=HW_TicketFun | empId= | query called at=15:41:01.796
2026-03-19 15:41:01.806 | step 2 | route=HW_TicketFun | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=9.34
2026-03-19 15:41:01.806 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=10.32 | totalMs=10.32
2026-03-19 15:41:23.189 | step 1 | route=IT_TicketPost | empId=34194 | query called at=15:41:23.189
2026-03-19 15:41:23.215 | step 2 | route=IT_TicketPost | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=24.94
2026-03-19 15:41:23.219 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=29.40 | totalMs=29.40
2026-03-19 15:41:23.222 | step 1 | route=IT_TicketPost | empId=34194 | query called at=15:41:23.222
2026-03-19 15:41:24.117 | step 2 | route=IT_TicketPost | empId=34194 | query=IT_Ticket_Save_SPOC | queryMs=891.69
2026-03-19 15:41:24.130 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=907.36 | totalMs=907.36
2026-03-19 15:41:24.130 | step 1 | route=IT_TicketPost | empId=34194 | query called at=15:41:24.130
2026-03-19 15:41:24.138 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.75
2026-03-19 15:41:24.139 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=8.68 | totalMs=8.68
2026-03-19 15:41:24.139 | step 1 | route=IT_TicketPost | empId=34194 | query called at=15:41:24.139
2026-03-19 15:41:24.147 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.24
2026-03-19 15:41:24.147 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=7.94 | totalMs=7.94
2026-03-19 15:41:26.515 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:41:26.515
2026-03-19 15:41:26.535 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=16.01
2026-03-19 15:41:26.548 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=9.12
2026-03-19 15:41:26.557 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=5.32
2026-03-19 15:41:26.565 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-03-19 15:41:26.574 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=8.32
2026-03-19 15:41:26.625 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=51.28
2026-03-19 15:41:26.626 | step 3 | route=IT_Ticket | empId=34194 | apiMs=110.46 | totalMs=110.46
2026-03-19 15:41:26.626 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:41:26.626
2026-03-19 15:41:26.634 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=7.54
2026-03-19 15:41:26.642 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-03-19 15:41:26.651 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-03-19 15:41:26.651 | step 3 | route=IT_Ticket | empId=34194 | apiMs=25.13 | totalMs=25.13
2026-03-19 15:41:57.632 | step 1 | route=HW_TicketPost | empId=66261 | query called at=15:41:57.632
2026-03-19 15:41:57.675 | step 2 | route=HW_TicketPost | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=42.6
2026-03-19 15:41:57.678 | step 3 | route=HW_TicketPost | empId=66261 | apiMs=46.40 | totalMs=46.40
2026-03-19 15:41:57.682 | step 1 | route=HW_TicketPost | empId=66261 | query called at=15:41:57.682
2026-03-19 15:41:57.691 | step 2 | route=HW_TicketPost | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.92
2026-03-19 15:41:57.691 | step 3 | route=HW_TicketPost | empId=66261 | apiMs=9.42 | totalMs=9.42
2026-03-19 15:41:57.692 | step 1 | route=HW_TicketPost | empId=66261 | query called at=15:41:57.692
2026-03-19 15:41:57.700 | step 2 | route=HW_TicketPost | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=7.65
2026-03-19 15:41:57.700 | step 3 | route=HW_TicketPost | empId=66261 | apiMs=8.27 | totalMs=8.27
2026-03-19 15:41:57.711 | step 1 | route=HW_TicketPost | empId=66261 | query called at=15:41:57.711
2026-03-19 15:41:57.753 | step 2 | route=HW_TicketPost | empId=66261 | query=hw_ticket_save_proc_kpi | queryMs=41.6
2026-03-19 15:41:57.755 | step 3 | route=HW_TicketPost | empId=66261 | apiMs=43.73 | totalMs=43.73
2026-03-19 15:41:59.148 | step 1 | route=IT_Ticket | empId=66261 | query called at=15:41:59.148
2026-03-19 15:41:59.158 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-19 15:41:59.159 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-19 15:41:59.161 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-19 15:41:59.162 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-19 15:41:59.163 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-19 15:41:59.196 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=32.88
2026-03-19 15:41:59.197 | step 3 | route=IT_Ticket | empId=66261 | apiMs=49.01 | totalMs=49.01
2026-03-19 15:41:59.197 | step 1 | route=IT_Ticket | empId=66261 | query called at=15:41:59.197
2026-03-19 15:41:59.198 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-19 15:41:59.199 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-19 15:41:59.201 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-19 15:41:59.201 | step 3 | route=IT_Ticket | empId=66261 | apiMs=3.90 | totalMs=3.90
2026-03-19 15:50:19.329 | step 1 | route=IT_Ticket | empId=32573 | query called at=15:50:19.329
2026-03-19 15:50:19.357 | step 2 | route=IT_Ticket | empId=32573 | query=KPI_IT_Ticket_Details_New | queryMs=26.67
2026-03-19 15:50:19.358 | step 2 | route=IT_Ticket | empId=32573 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-19 15:50:19.360 | step 2 | route=IT_Ticket | empId=32573 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-19 15:50:19.361 | step 2 | route=IT_Ticket | empId=32573 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-19 15:50:19.375 | step 2 | route=IT_Ticket | empId=32573 | query=Kpi_it_Ticket_Details | queryMs=14.08
2026-03-19 15:50:19.396 | step 2 | route=IT_Ticket | empId=32573 | query=VMS_Comp_login_proc | queryMs=20.38
2026-03-19 15:50:19.396 | step 3 | route=IT_Ticket | empId=32573 | apiMs=66.87 | totalMs=66.87
2026-03-19 15:50:19.397 | step 1 | route=IT_Ticket | empId=32573 | query called at=15:50:19.397
2026-03-19 15:50:19.409 | step 2 | route=IT_Ticket | empId=32573 | query=Kpi_HW_Ticket_Details | queryMs=11.41
2026-03-19 15:50:19.410 | step 2 | route=IT_Ticket | empId=32573 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-19 15:50:19.411 | step 2 | route=IT_Ticket | empId=32573 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-19 15:50:19.411 | step 3 | route=IT_Ticket | empId=32573 | apiMs=14.56 | totalMs=14.56
2026-03-19 15:50:36.823 | step 1 | route=IT_Ticket | empId=48836 | query called at=15:50:36.823
2026-03-19 15:50:36.833 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-19 15:50:36.835 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-19 15:50:36.836 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-19 15:50:36.837 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-19 15:50:36.838 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-19 15:50:36.856 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=17.47
2026-03-19 15:50:36.856 | step 3 | route=IT_Ticket | empId=48836 | apiMs=32.93 | totalMs=32.93
2026-03-19 15:50:36.857 | step 1 | route=IT_Ticket | empId=48836 | query called at=15:50:36.857
2026-03-19 15:50:36.858 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 15:50:36.859 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-19 15:50:36.860 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-19 15:50:36.860 | step 3 | route=IT_Ticket | empId=48836 | apiMs=3.67 | totalMs=3.67
2026-03-19 15:50:44.464 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=15:50:44.464
2026-03-19 15:50:44.754 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=289.35
2026-03-19 15:50:44.759 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=294.83 | totalMs=294.83
2026-03-19 15:50:47.252 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=15:50:47.252
2026-03-19 15:50:47.288 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=35.38
2026-03-19 15:50:47.291 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=38.99 | totalMs=38.99
2026-03-19 15:51:37.621 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:51:37.621
2026-03-19 15:51:37.633 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-03-19 15:51:37.637 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-19 15:51:37.641 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-19 15:51:37.645 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-19 15:51:37.646 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-19 15:51:37.680 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=33.82
2026-03-19 15:51:37.681 | step 3 | route=IT_Ticket | empId=59261 | apiMs=59.95 | totalMs=59.95
2026-03-19 15:51:37.681 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:51:37.681
2026-03-19 15:51:37.683 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-03-19 15:51:37.685 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-19 15:51:37.686 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 15:51:37.686 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.78 | totalMs=4.78
2026-03-19 15:51:44.002 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:51:44.002
2026-03-19 15:51:44.432 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=429.25
2026-03-19 15:51:44.435 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=432.62 | totalMs=432.62
2026-03-19 15:51:45.546 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:51:45.546
2026-03-19 15:51:45.557 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-19 15:51:45.560 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=13.59 | totalMs=13.59
2026-03-19 15:52:04.714 | step 1 | route=IT_TicketPost | empId=48836 | query called at=15:52:04.714
2026-03-19 15:52:04.725 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-19 15:52:04.728 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=13.51 | totalMs=13.51
2026-03-19 15:52:04.731 | step 1 | route=IT_TicketPost | empId=48836 | query called at=15:52:04.731
2026-03-19 15:52:04.748 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=14.51
2026-03-19 15:52:04.750 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=19.59 | totalMs=19.59
2026-03-19 15:52:04.751 | step 1 | route=IT_TicketPost | empId=48836 | query called at=15:52:04.751
2026-03-19 15:52:04.753 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-19 15:52:04.753 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=2.49 | totalMs=2.49
2026-03-19 15:52:06.596 | step 1 | route=IT_Ticket | empId=48836 | query called at=15:52:06.596
2026-03-19 15:52:06.606 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-19 15:52:06.610 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-19 15:52:06.614 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-19 15:52:06.615 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-19 15:52:06.617 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-19 15:52:06.651 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=33.72
2026-03-19 15:52:06.651 | step 3 | route=IT_Ticket | empId=48836 | apiMs=55.46 | totalMs=55.46
2026-03-19 15:52:06.652 | step 1 | route=IT_Ticket | empId=48836 | query called at=15:52:06.652
2026-03-19 15:52:06.653 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-19 15:52:06.655 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-19 15:52:06.656 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-19 15:52:06.656 | step 3 | route=IT_Ticket | empId=48836 | apiMs=4.38 | totalMs=4.38
2026-03-19 15:52:13.520 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:52:13.520
2026-03-19 15:52:13.531 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-19 15:52:13.534 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.11 | totalMs=14.11
2026-03-19 15:52:13.538 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:52:13.538
2026-03-19 15:52:13.583 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=42.09
2026-03-19 15:52:13.592 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=54.51 | totalMs=54.51
2026-03-19 15:52:13.592 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:52:13.592
2026-03-19 15:52:13.594 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-03-19 15:52:13.594 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.96 | totalMs=1.96
2026-03-19 15:52:13.595 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:52:13.595
2026-03-19 15:52:13.596 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-19 15:52:13.597 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.63 | totalMs=1.63
2026-03-19 15:52:13.820 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:52:13.820
2026-03-19 15:52:13.831 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-19 15:52:13.832 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-19 15:52:13.834 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-19 15:52:13.835 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-19 15:52:13.837 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-19 15:52:13.870 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=33.45
2026-03-19 15:52:13.871 | step 3 | route=IT_Ticket | empId=59261 | apiMs=50.27 | totalMs=50.27
2026-03-19 15:52:13.871 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:52:13.871
2026-03-19 15:52:13.872 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-19 15:52:13.874 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-19 15:52:13.875 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-19 15:52:13.875 | step 3 | route=IT_Ticket | empId=59261 | apiMs=3.97 | totalMs=3.97
2026-03-19 16:13:20.401 | step 1 | route=IT_Ticket | empId=27862 | query called at=16:13:20.401
2026-03-19 16:13:20.437 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=34.94
2026-03-19 16:13:20.439 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-03-19 16:13:20.441 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-19 16:13:20.442 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 16:13:20.464 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=22.02
2026-03-19 16:13:20.503 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=37.85
2026-03-19 16:13:20.503 | step 3 | route=IT_Ticket | empId=27862 | apiMs=101.63 | totalMs=101.63
2026-03-19 16:13:20.503 | step 1 | route=IT_Ticket | empId=27862 | query called at=16:13:20.503
2026-03-19 16:13:20.521 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=17.45
2026-03-19 16:13:20.523 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-19 16:13:20.524 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-19 16:13:20.524 | step 3 | route=IT_Ticket | empId=27862 | apiMs=20.99 | totalMs=20.99
2026-03-19 16:14:08.917 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=16:14:08.917
2026-03-19 16:14:09.175 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=257.47
2026-03-19 16:14:09.175 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=258.42 | totalMs=258.42
2026-03-19 16:14:11.353 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=16:14:11.353
2026-03-19 16:14:11.364 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-19 16:14:11.368 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=15.26 | totalMs=15.26
2026-03-19 16:16:31.207 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:16:31.207
2026-03-19 16:16:31.218 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-19 16:16:31.220 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-19 16:16:31.221 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-19 16:16:31.223 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 16:16:31.245 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=22.05
2026-03-19 16:16:31.283 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=37.97
2026-03-19 16:16:31.284 | step 3 | route=IT_Ticket | empId=43200 | apiMs=76.72 | totalMs=76.72
2026-03-19 16:16:31.284 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:16:31.284
2026-03-19 16:16:31.286 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-19 16:16:31.287 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-19 16:16:31.288 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 16:16:31.289 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.58 | totalMs=4.58
2026-03-19 16:17:00.821 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=16:17:00.821
2026-03-19 16:17:00.881 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=59
2026-03-19 16:17:00.885 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=63.50 | totalMs=63.50
2026-03-19 16:17:22.953 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=16:17:22.953
2026-03-19 16:17:22.965 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-03-19 16:17:22.969 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=15.73 | totalMs=15.73
2026-03-19 16:18:37.835 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:18:37.835
2026-03-19 16:18:37.896 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=59.74
2026-03-19 16:18:37.900 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=64.46 | totalMs=64.46
2026-03-19 16:18:37.903 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:18:37.903
2026-03-19 16:18:38.070 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=163.35
2026-03-19 16:18:38.076 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=172.86 | totalMs=172.86
2026-03-19 16:18:38.077 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:18:38.077
2026-03-19 16:18:38.079 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.27
2026-03-19 16:18:38.080 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=3.08 | totalMs=3.08
2026-03-19 16:18:38.080 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:18:38.080
2026-03-19 16:18:38.083 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.6
2026-03-19 16:18:38.084 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=3.27 | totalMs=3.27
2026-03-19 16:18:40.125 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:18:40.125
2026-03-19 16:18:40.140 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-19 16:18:40.145 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.87
2026-03-19 16:18:40.150 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=2.01
2026-03-19 16:18:40.153 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=2.22
2026-03-19 16:18:40.155 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=2
2026-03-19 16:18:40.177 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=21.59
2026-03-19 16:18:40.178 | step 3 | route=IT_Ticket | empId=43200 | apiMs=52.79 | totalMs=52.79
2026-03-19 16:18:40.178 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:18:40.178
2026-03-19 16:18:40.180 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.95
2026-03-19 16:18:40.182 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-03-19 16:18:40.184 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-19 16:18:40.184 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.84 | totalMs=5.84
2026-03-19 16:29:32.760 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:29:32.760
2026-03-19 16:29:32.783 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=23.3
2026-03-19 16:29:32.785 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-19 16:29:32.786 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-19 16:29:32.787 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-19 16:29:32.800 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=12.43
2026-03-19 16:29:32.821 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=20.13
2026-03-19 16:29:32.821 | step 3 | route=IT_Ticket | empId=46290 | apiMs=61.29 | totalMs=61.29
2026-03-19 16:29:32.821 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:29:32.821
2026-03-19 16:29:32.831 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=9.8
2026-03-19 16:29:32.833 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-19 16:29:32.834 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-19 16:29:32.834 | step 3 | route=IT_Ticket | empId=46290 | apiMs=12.73 | totalMs=12.73
2026-03-19 16:29:39.970 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=16:29:39.970
2026-03-19 16:29:40.127 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=157.09
2026-03-19 16:29:40.131 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=161.50 | totalMs=161.50
2026-03-19 16:29:42.193 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=16:29:42.193
2026-03-19 16:29:42.205 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.54
2026-03-19 16:29:42.209 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=16.14 | totalMs=16.14
2026-03-19 16:30:04.148 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:30:04.148
2026-03-19 16:30:04.164 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=14.83
2026-03-19 16:30:04.173 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=8.6
2026-03-19 16:30:04.182 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=8.6
2026-03-19 16:30:04.190 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-03-19 16:30:04.199 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=8.29
2026-03-19 16:30:04.252 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=53.34
2026-03-19 16:30:04.253 | step 3 | route=IT_Ticket | empId=63984 | apiMs=104.43 | totalMs=104.43
2026-03-19 16:30:04.253 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:30:04.253
2026-03-19 16:30:04.261 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=7.75
2026-03-19 16:30:04.267 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=5.12
2026-03-19 16:30:04.275 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-19 16:30:04.275 | step 3 | route=IT_Ticket | empId=63984 | apiMs=22.28 | totalMs=22.28
2026-03-19 16:30:12.251 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=16:30:12.251
2026-03-19 16:30:12.387 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=136.11
2026-03-19 16:30:12.393 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=142.33 | totalMs=142.33
2026-03-19 16:30:14.070 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=16:30:14.070
2026-03-19 16:30:14.086 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=15.77
2026-03-19 16:30:14.090 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=20.39 | totalMs=20.39
2026-03-19 16:31:01.667 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:31:01.667
2026-03-19 16:31:01.686 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=18.28
2026-03-19 16:31:01.690 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=22.96 | totalMs=22.96
2026-03-19 16:31:01.693 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:31:01.693
2026-03-19 16:31:01.765 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=67.99
2026-03-19 16:31:01.779 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=85.17 | totalMs=85.17
2026-03-19 16:31:01.779 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:31:01.779
2026-03-19 16:31:01.814 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=34.56
2026-03-19 16:31:01.815 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=35.52 | totalMs=35.52
2026-03-19 16:31:01.815 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:31:01.815
2026-03-19 16:31:01.823 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.84
2026-03-19 16:31:01.823 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=7.77 | totalMs=7.77
2026-03-19 16:31:04.212 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:31:04.212
2026-03-19 16:31:04.227 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=14.36
2026-03-19 16:31:04.239 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=8.44
2026-03-19 16:31:04.248 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=4.95
2026-03-19 16:31:04.256 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=5.03
2026-03-19 16:31:04.265 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=8.17
2026-03-19 16:31:04.322 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=56.75
2026-03-19 16:31:04.322 | step 3 | route=IT_Ticket | empId=46290 | apiMs=109.72 | totalMs=109.72
2026-03-19 16:31:04.322 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:31:04.322
2026-03-19 16:31:04.330 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=7.53
2026-03-19 16:31:04.339 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-03-19 16:31:04.347 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-03-19 16:31:04.348 | step 3 | route=IT_Ticket | empId=46290 | apiMs=25.05 | totalMs=25.05
2026-03-19 16:31:56.884 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:31:56.884
2026-03-19 16:31:56.894 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-19 16:31:56.895 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=10.92 | totalMs=10.92
2026-03-19 16:31:56.895 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:31:56.895
2026-03-19 16:31:56.912 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=16.28
2026-03-19 16:31:56.915 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=19.86 | totalMs=19.86
2026-03-19 16:31:56.915 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:31:56.915
2026-03-19 16:31:56.917 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-19 16:31:56.917 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.98 | totalMs=1.98
2026-03-19 16:31:56.918 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:31:56.918
2026-03-19 16:31:56.919 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-19 16:31:56.919 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.64 | totalMs=1.64
2026-03-19 16:31:57.143 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:31:57.143
2026-03-19 16:31:57.153 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-19 16:31:57.154 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-19 16:31:57.155 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-19 16:31:57.156 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-19 16:31:57.158 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-03-19 16:31:57.179 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=20.98
2026-03-19 16:31:57.179 | step 3 | route=IT_Ticket | empId=63984 | apiMs=36.46 | totalMs=36.46
2026-03-19 16:31:57.180 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:31:57.180
2026-03-19 16:31:57.181 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-19 16:31:57.182 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-19 16:31:57.183 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-19 16:31:57.184 | step 3 | route=IT_Ticket | empId=63984 | apiMs=3.93 | totalMs=3.93
2026-03-19 16:35:06.295 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=16:35:06.295
2026-03-19 16:35:06.383 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=88.07
2026-03-19 16:35:06.387 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=92.67 | totalMs=92.67
2026-03-19 16:35:07.619 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:07.619
2026-03-19 16:35:19.376 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=16:35:19.376
2026-03-19 16:35:19.433 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=56.4
2026-03-19 16:35:19.439 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=62.35 | totalMs=62.35
2026-03-19 16:35:19.442 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=16:35:19.442
2026-03-19 16:35:19.447 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-19 16:35:19.448 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-19 16:35:19.450 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-19 16:35:19.450 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=7.38 | totalMs=7.38
2026-03-19 16:35:22.221 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=16:35:22.221
2026-03-19 16:35:22.242 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=20.85
2026-03-19 16:35:22.246 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=25.43 | totalMs=25.43
2026-03-19 16:35:22.995 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:22.995
2026-03-19 16:36:12.132 | step 1 | route=IT_Ticket | empId=44605 | query called at=16:36:12.132
2026-03-19 16:36:12.144 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-03-19 16:36:12.145 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-19 16:36:12.147 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 16:36:12.148 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 16:36:12.150 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-19 16:36:12.189 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=39.12
2026-03-19 16:36:12.190 | step 3 | route=IT_Ticket | empId=44605 | apiMs=57.62 | totalMs=57.62
2026-03-19 16:36:12.190 | step 1 | route=IT_Ticket | empId=44605 | query called at=16:36:12.190
2026-03-19 16:36:12.192 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-19 16:36:12.193 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-19 16:36:12.195 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-19 16:36:12.195 | step 3 | route=IT_Ticket | empId=44605 | apiMs=4.99 | totalMs=4.99
2026-03-19 16:36:21.819 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44605 | query called at=16:36:21.819
2026-03-19 16:36:22.248 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=429.3
2026-03-19 16:36:22.249 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44605 | apiMs=430.28 | totalMs=430.28
2026-03-19 16:36:23.873 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44605 | query called at=16:36:23.873
2026-03-19 16:36:23.885 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=11.64
2026-03-19 16:36:23.886 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44605 | apiMs=12.53 | totalMs=12.53
2026-03-19 16:37:49.638 | step 1 | route=IT_TicketPost | empId=44605 | query called at=16:37:49.638
2026-03-19 16:37:49.649 | step 2 | route=IT_TicketPost | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-19 16:37:49.650 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=11.57 | totalMs=11.57
2026-03-19 16:37:49.650 | step 1 | route=IT_TicketPost | empId=44605 | query called at=16:37:49.650
2026-03-19 16:37:49.671 | step 2 | route=IT_TicketPost | empId=44605 | query=IT_Ticket_Save_SPOC | queryMs=20.31
2026-03-19 16:37:49.673 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=22.81 | totalMs=22.81
2026-03-19 16:37:49.673 | step 1 | route=IT_TicketPost | empId=44605 | query called at=16:37:49.673
2026-03-19 16:37:49.675 | step 2 | route=IT_TicketPost | empId=44605 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-19 16:37:49.676 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=2.31 | totalMs=2.31
2026-03-19 16:37:51.464 | step 1 | route=IT_Ticket | empId=44605 | query called at=16:37:51.464
2026-03-19 16:37:51.474 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-19 16:37:51.479 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-19 16:37:51.483 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-19 16:37:51.485 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 16:37:51.486 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-19 16:37:51.520 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=33.48
2026-03-19 16:37:51.520 | step 3 | route=IT_Ticket | empId=44605 | apiMs=56.72 | totalMs=56.72
2026-03-19 16:37:51.521 | step 1 | route=IT_Ticket | empId=44605 | query called at=16:37:51.521
2026-03-19 16:37:51.522 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-19 16:37:51.524 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-19 16:37:51.525 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-19 16:37:51.525 | step 3 | route=IT_Ticket | empId=44605 | apiMs=4.63 | totalMs=4.63
2026-03-19 17:02:43.794 | step 1 | route=IT_Ticket | empId=67604 | query called at=17:02:43.794
2026-03-19 17:02:43.856 | step 2 | route=IT_Ticket | empId=67604 | query=KPI_IT_Ticket_Details_New | queryMs=61.34
2026-03-19 17:02:43.872 | step 2 | route=IT_Ticket | empId=67604 | query=KPI_IT_Ticket_Details_New | queryMs=15.95
2026-03-19 17:02:43.889 | step 2 | route=IT_Ticket | empId=67604 | query=KPI_IT_Ticket_Details_New | queryMs=16.43
2026-03-19 17:02:43.905 | step 2 | route=IT_Ticket | empId=67604 | query=KPI_IT_Ticket_Details_New | queryMs=16.36
2026-03-19 17:02:43.958 | step 2 | route=IT_Ticket | empId=67604 | query=Kpi_it_Ticket_Details | queryMs=52.19
2026-03-19 17:02:44.056 | step 2 | route=IT_Ticket | empId=67604 | query=VMS_Comp_login_proc | queryMs=98.23
2026-03-19 17:02:44.057 | step 3 | route=IT_Ticket | empId=67604 | apiMs=263.06 | totalMs=263.06
2026-03-19 17:02:44.057 | step 1 | route=IT_Ticket | empId=67604 | query called at=17:02:44.057
2026-03-19 17:02:44.135 | step 2 | route=IT_Ticket | empId=67604 | query=Kpi_HW_Ticket_Details | queryMs=77.94
2026-03-19 17:02:44.169 | step 2 | route=IT_Ticket | empId=67604 | query=Kpi_HW_Ticket_Details | queryMs=32.93
2026-03-19 17:02:44.190 | step 2 | route=IT_Ticket | empId=67604 | query=Kpi_HW_Ticket_Details | queryMs=20.61
2026-03-19 17:02:44.190 | step 3 | route=IT_Ticket | empId=67604 | apiMs=132.77 | totalMs=132.77
2026-03-19 17:02:57.722 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67604 | query called at=17:02:57.722
2026-03-19 17:02:58.083 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67604 | query=KPI_IT_Ticket_Details_New | queryMs=360.54
2026-03-19 17:02:58.083 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67604 | apiMs=361.41 | totalMs=361.41
2026-03-19 17:02:59.642 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67604 | query called at=17:02:59.642
2026-03-19 17:02:59.653 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67604 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-03-19 17:02:59.657 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67604 | apiMs=15.02 | totalMs=15.02
2026-03-19 17:03:58.343 | step 1 | route=IT_TicketPost | empId=67604 | query called at=17:03:58.343
2026-03-19 17:03:58.354 | step 2 | route=IT_TicketPost | empId=67604 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-19 17:03:58.357 | step 3 | route=IT_TicketPost | empId=67604 | apiMs=14.08 | totalMs=14.08
2026-03-19 17:03:58.360 | step 1 | route=IT_TicketPost | empId=67604 | query called at=17:03:58.360
2026-03-19 17:03:58.378 | step 2 | route=IT_TicketPost | empId=67604 | query=IT_Ticket_Save_SPOC | queryMs=15.72
2026-03-19 17:03:58.393 | step 3 | route=IT_TicketPost | empId=67604 | apiMs=33.41 | totalMs=33.41
2026-03-19 17:03:58.393 | step 1 | route=IT_TicketPost | empId=67604 | query called at=17:03:58.393
2026-03-19 17:03:58.421 | step 2 | route=IT_TicketPost | empId=67604 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.01
2026-03-19 17:03:58.421 | step 3 | route=IT_TicketPost | empId=67604 | apiMs=27.79 | totalMs=27.79
2026-03-19 17:03:58.421 | step 1 | route=IT_TicketPost | empId=67604 | query called at=17:03:58.421
2026-03-19 17:03:58.423 | step 2 | route=IT_TicketPost | empId=67604 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-19 17:03:58.423 | step 3 | route=IT_TicketPost | empId=67604 | apiMs=1.77 | totalMs=1.77
2026-03-19 17:03:58.644 | step 1 | route=IT_Ticket | empId=67604 | query called at=17:03:58.644
2026-03-19 17:03:58.655 | step 2 | route=IT_Ticket | empId=67604 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-19 17:03:58.656 | step 2 | route=IT_Ticket | empId=67604 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-19 17:03:58.658 | step 2 | route=IT_Ticket | empId=67604 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 17:03:58.659 | step 2 | route=IT_Ticket | empId=67604 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-19 17:03:58.660 | step 2 | route=IT_Ticket | empId=67604 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-19 17:03:58.696 | step 2 | route=IT_Ticket | empId=67604 | query=VMS_Comp_login_proc | queryMs=35.53
2026-03-19 17:03:58.697 | step 3 | route=IT_Ticket | empId=67604 | apiMs=52.81 | totalMs=52.81
2026-03-19 17:03:58.697 | step 1 | route=IT_Ticket | empId=67604 | query called at=17:03:58.697
2026-03-19 17:03:58.698 | step 2 | route=IT_Ticket | empId=67604 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-19 17:03:58.700 | step 2 | route=IT_Ticket | empId=67604 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-19 17:03:58.701 | step 2 | route=IT_Ticket | empId=67604 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-19 17:03:58.701 | step 3 | route=IT_Ticket | empId=67604 | apiMs=3.89 | totalMs=3.89
2026-03-19 17:04:45.059 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=17:04:45.059
2026-03-19 17:04:45.253 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=193.35
2026-03-19 17:04:45.257 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=197.77 | totalMs=197.77
2026-03-19 17:04:45.897 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:04:45.897
2026-03-19 17:04:49.669 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=17:04:49.669
2026-03-19 17:04:49.704 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=34.97
2026-03-19 17:04:49.738 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=22.28
2026-03-19 17:04:49.756 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=13.29
2026-03-19 17:04:49.760 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=91.26 | totalMs=91.26
2026-03-19 17:04:49.761 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=17:04:49.761
2026-03-19 17:04:49.762 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-19 17:04:49.763 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-19 17:04:49.764 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-19 17:04:49.765 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=4.05 | totalMs=4.05
2026-03-19 17:04:49.765 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=17:04:49.765
2026-03-19 17:04:49.766 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-19 17:04:49.767 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-19 17:04:49.769 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-19 17:04:49.769 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=3.99 | totalMs=3.99
2026-03-19 17:04:53.490 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=17:04:53.490
2026-03-19 17:04:53.492 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-19 17:04:53.498 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-19 17:04:53.506 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.98
2026-03-19 17:04:53.510 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=19.94 | totalMs=19.94
2026-03-19 17:04:55.323 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=17:04:55.323
2026-03-19 17:04:55.363 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=39.23
2026-03-19 17:04:55.363 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=40.00 | totalMs=40.00
2026-03-19 17:04:55.780 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:04:55.780
2026-03-19 17:06:19.826 | step 5 | route=dashboard | empId=GKT0211 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-19 17:06:47.541 | step 1 | route=IT_Ticket | empId=41073 | query called at=17:06:47.541
2026-03-19 17:06:47.558 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=15.66
2026-03-19 17:06:47.566 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=5.4
2026-03-19 17:06:47.574 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=5.84
2026-03-19 17:06:47.582 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=5.88
2026-03-19 17:06:47.592 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=9.38
2026-03-19 17:06:47.636 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=43.62
2026-03-19 17:06:47.636 | step 3 | route=IT_Ticket | empId=41073 | apiMs=94.92 | totalMs=94.92
2026-03-19 17:06:47.637 | step 1 | route=IT_Ticket | empId=41073 | query called at=17:06:47.637
2026-03-19 17:06:47.647 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=10.45
2026-03-19 17:06:47.656 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-03-19 17:06:47.664 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-03-19 17:06:47.664 | step 3 | route=IT_Ticket | empId=41073 | apiMs=27.80 | totalMs=27.80
2026-03-19 17:07:17.672 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=17:07:17.672
2026-03-19 17:07:18.106 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=433.37
2026-03-19 17:07:18.107 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=434.22 | totalMs=434.22
2026-03-19 17:07:19.925 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=17:07:19.925
2026-03-19 17:07:19.958 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=32.06
2026-03-19 17:07:19.958 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=32.79 | totalMs=32.79
2026-03-19 17:07:57.002 | step 1 | route=IT_TicketPost | empId=41073 | query called at=17:07:57.002
2026-03-19 17:07:57.012 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-03-19 17:07:57.016 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=14.17 | totalMs=14.17
2026-03-19 17:07:57.020 | step 1 | route=IT_TicketPost | empId=41073 | query called at=17:07:57.020
2026-03-19 17:07:57.057 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=33.91
2026-03-19 17:07:57.068 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=48.26 | totalMs=48.26
2026-03-19 17:07:57.069 | step 1 | route=IT_TicketPost | empId=41073 | query called at=17:07:57.069
2026-03-19 17:07:57.070 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-19 17:07:57.071 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.09 | totalMs=2.09
2026-03-19 17:07:57.295 | step 1 | route=IT_Ticket | empId=41073 | query called at=17:07:57.295
2026-03-19 17:07:57.305 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-19 17:07:57.307 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-19 17:07:57.309 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-19 17:07:57.310 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-19 17:07:57.312 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-19 17:07:57.354 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=42.23
2026-03-19 17:07:57.355 | step 3 | route=IT_Ticket | empId=41073 | apiMs=60.01 | totalMs=60.01
2026-03-19 17:07:57.355 | step 1 | route=IT_Ticket | empId=41073 | query called at=17:07:57.355
2026-03-19 17:07:57.357 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-19 17:07:57.358 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-19 17:07:57.359 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-19 17:07:57.360 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.50 | totalMs=4.50
2026-03-19 17:08:42.367 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:08:42.367
2026-03-19 17:08:42.395 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=26.99
2026-03-19 17:08:42.395 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=27.93 | totalMs=27.93
2026-03-19 17:08:42.882 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:08:42.882
2026-03-19 17:09:05.005 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:09:05.005
2026-03-19 17:09:05.032 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=26.57
2026-03-19 17:09:05.055 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=7.16
2026-03-19 17:09:05.061 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.03
2026-03-19 17:09:05.065 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=60.16 | totalMs=60.16
2026-03-19 17:09:05.066 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:09:05.066
2026-03-19 17:09:05.075 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.95
2026-03-19 17:09:05.083 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.99
2026-03-19 17:09:05.087 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.21
2026-03-19 17:09:05.087 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=21.56 | totalMs=21.56
2026-03-19 17:09:07.389 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:09:07.389
2026-03-19 17:09:07.396 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.85
2026-03-19 17:09:07.406 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.37
2026-03-19 17:09:07.414 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.23
2026-03-19 17:09:07.418 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=28.97 | totalMs=28.97
2026-03-19 17:09:08.590 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:09:08.590
2026-03-19 17:09:08.591 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-19 17:09:08.592 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-19 17:09:08.594 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-19 17:09:08.594 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.49 | totalMs=4.49
2026-03-19 17:09:09.979 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:09:09.979
2026-03-19 17:09:10.013 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.2
2026-03-19 17:09:10.013 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=33.95 | totalMs=33.95
2026-03-19 17:09:10.415 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:09:10.415
2026-03-19 17:09:49.141 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:09:49.141
2026-03-19 17:09:49.167 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=25.61
2026-03-19 17:09:49.179 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=10.03
2026-03-19 17:09:49.181 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=40.40 | totalMs=40.40
2026-03-19 17:09:49.182 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:09:49.182
2026-03-19 17:09:49.184 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-19 17:09:49.185 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-19 17:09:49.186 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-19 17:09:49.187 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.88 | totalMs=4.88
2026-03-19 17:09:49.187 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:09:49.187
2026-03-19 17:09:49.188 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-19 17:09:49.189 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-19 17:09:49.191 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-19 17:09:49.191 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.05 | totalMs=4.05
2026-03-19 17:09:51.555 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:09:51.555
2026-03-19 17:09:51.590 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=34.4
2026-03-19 17:09:51.594 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=38.72 | totalMs=38.72
2026-03-19 17:09:52.003 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:09:52.003
2026-03-19 17:13:53.529 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:13:53.529
2026-03-19 17:13:53.558 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.37
2026-03-19 17:13:53.562 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.59 | totalMs=32.59
2026-03-19 17:13:54.122 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:13:54.122
2026-03-19 17:14:07.840 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:14:07.840
2026-03-19 17:14:07.887 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=46.34
2026-03-19 17:14:07.893 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=53.07 | totalMs=53.07
2026-03-19 17:14:07.897 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:14:07.897
2026-03-19 17:14:07.902 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-19 17:14:07.904 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-19 17:14:07.905 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-19 17:14:07.906 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.61 | totalMs=8.61
2026-03-19 17:14:11.286 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:14:11.286
2026-03-19 17:14:11.345 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=58.41
2026-03-19 17:14:11.349 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=63.23 | totalMs=63.23
2026-03-19 17:14:11.912 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:14:11.912
2026-03-19 17:15:59.137 | step 1 | route=IT_Ticket | empId=60888 | query called at=17:15:59.137
2026-03-19 17:15:59.172 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=34.86
2026-03-19 17:15:59.178 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-19 17:15:59.183 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 17:15:59.187 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-19 17:15:59.210 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=22.89
2026-03-19 17:15:59.247 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=36.61
2026-03-19 17:15:59.248 | step 3 | route=IT_Ticket | empId=60888 | apiMs=110.90 | totalMs=110.90
2026-03-19 17:15:59.248 | step 1 | route=IT_Ticket | empId=60888 | query called at=17:15:59.248
2026-03-19 17:15:59.266 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=17.28
2026-03-19 17:15:59.267 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-19 17:15:59.268 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-19 17:15:59.269 | step 3 | route=IT_Ticket | empId=60888 | apiMs=20.31 | totalMs=20.31
2026-03-19 17:26:28.148 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:26:28.148
2026-03-19 17:26:28.210 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=61.84
2026-03-19 17:26:28.219 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-03-19 17:26:28.227 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-03-19 17:26:28.236 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=8.4
2026-03-19 17:26:28.286 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=49.15
2026-03-19 17:26:28.375 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=89.25
2026-03-19 17:26:28.376 | step 3 | route=IT_Ticket | empId=68488 | apiMs=227.55 | totalMs=227.55
2026-03-19 17:26:28.376 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:26:28.376
2026-03-19 17:26:28.419 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=42.22
2026-03-19 17:26:28.427 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.52
2026-03-19 17:26:28.437 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=9.49
2026-03-19 17:26:28.438 | step 3 | route=IT_Ticket | empId=68488 | apiMs=61.55 | totalMs=61.55
2026-03-19 17:26:43.884 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=17:26:43.884
2026-03-19 17:26:44.026 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=141.02
2026-03-19 17:26:44.026 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=141.98 | totalMs=141.98
2026-03-19 17:27:00.202 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=17:27:00.202
2026-03-19 17:27:00.240 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=37.08
2026-03-19 17:27:00.244 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=41.82 | totalMs=41.82
2026-03-19 17:29:23.749 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:29:23.749
2026-03-19 17:29:23.761 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-19 17:29:23.765 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=15.54 | totalMs=15.54
2026-03-19 17:29:23.779 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:29:23.779
2026-03-19 17:29:23.800 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=20.61
2026-03-19 17:29:23.802 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=22.76 | totalMs=22.76
2026-03-19 17:29:23.802 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:29:23.802
2026-03-19 17:29:23.831 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.5
2026-03-19 17:29:23.832 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=29.20 | totalMs=29.20
2026-03-19 17:29:23.832 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:29:23.832
2026-03-19 17:29:23.833 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-19 17:29:23.834 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.60 | totalMs=1.60
2026-03-19 17:29:25.634 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:29:25.634
2026-03-19 17:29:25.645 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-19 17:29:25.650 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-19 17:29:25.654 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 17:29:25.656 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 17:29:25.678 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=22.28
2026-03-19 17:29:25.718 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=39.32
2026-03-19 17:29:25.718 | step 3 | route=IT_Ticket | empId=68488 | apiMs=83.92 | totalMs=83.92
2026-03-19 17:29:25.719 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:29:25.719
2026-03-19 17:29:25.737 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=17.93
2026-03-19 17:29:25.738 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-19 17:29:25.740 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 17:29:25.740 | step 3 | route=IT_Ticket | empId=68488 | apiMs=21.17 | totalMs=21.17
2026-03-19 17:29:33.741 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=17:29:33.741
2026-03-19 17:29:33.886 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=143.97
2026-03-19 17:29:33.890 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=148.43 | totalMs=148.43
2026-03-19 17:29:37.134 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=17:29:37.134
2026-03-19 17:29:37.146 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=11.88
2026-03-19 17:29:37.150 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=16.37 | totalMs=16.37
2026-03-19 17:30:05.298 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:30:05.298
2026-03-19 17:30:05.309 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-19 17:30:05.314 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=15.84 | totalMs=15.84
2026-03-19 17:30:05.326 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:30:05.326
2026-03-19 17:30:05.329 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=2.56 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x648b768a5a8660808b5508a428bccef219ff741c5200ad2b517afd305da911aa). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=SANTHANAPANDIAN.N/GKA0630,@Type_Iss=19,@Issuse_Describ=Bank Letter request transfer to vendor,@Severity_Iss=1,@Module_id=1,@Comp_id=3042,@User_Code=68488,@Fc_name=68488,@Filepath=,@Filepath_2=68488-38122-ERP_Requirement_Template.docx,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=68488,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-19 17:30:05.337 | step 5 | route=IT_TicketPost | empId=68488 | action=IT Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x648b768a5a8660808b5508a428bccef219ff741c5200ad2b517afd305da911aa). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=SANTHANAPANDIAN.N/GKA0630,@Type_Iss=19,@Issuse_Describ=Bank Letter request transfer to vendor,@Severity_Iss=1,@Module_id=1,@Comp_id=3042,@User_Code=68488,@Fc_name=68488,@Filepath=,@Filepath_2=68488-38122-ERP_Requirement_Template.docx,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=68488,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-19 17:30:05.564 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:30:05.564
2026-03-19 17:30:05.575 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-19 17:30:05.576 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-19 17:30:05.578 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-19 17:30:05.579 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-19 17:30:05.581 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-19 17:30:05.619 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=38.26
2026-03-19 17:30:05.620 | step 3 | route=IT_Ticket | empId=68488 | apiMs=55.50 | totalMs=55.50
2026-03-19 17:30:05.620 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:30:05.620
2026-03-19 17:30:05.622 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-19 17:30:05.623 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-19 17:30:05.624 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-19 17:30:05.624 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.47 | totalMs=4.47
2026-03-19 17:30:15.329 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:30:15.329
2026-03-19 17:30:15.347 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=17.58
2026-03-19 17:30:15.352 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-19 17:30:15.357 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-19 17:30:15.362 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-19 17:30:15.363 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-19 17:30:15.416 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=52.51
2026-03-19 17:30:15.416 | step 3 | route=IT_Ticket | empId=68488 | apiMs=87.05 | totalMs=87.05
2026-03-19 17:30:15.417 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:30:15.417
2026-03-19 17:30:15.418 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-19 17:30:15.419 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-19 17:30:15.420 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-19 17:30:15.421 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.13 | totalMs=4.13
2026-03-19 17:30:22.880 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=17:30:22.880
2026-03-19 17:30:23.033 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=151.96
2026-03-19 17:30:23.037 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=156.74 | totalMs=156.74
2026-03-19 17:30:25.509 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=17:30:25.509
2026-03-19 17:30:25.522 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=12.78
2026-03-19 17:30:25.523 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=13.65 | totalMs=13.65
2026-03-19 17:30:50.581 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:30:50.581
2026-03-19 17:30:50.593 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=11.44
2026-03-19 17:30:50.597 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=15.88 | totalMs=15.88
2026-03-19 17:30:50.609 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:30:50.609
2026-03-19 17:30:50.613 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=3.71
2026-03-19 17:30:50.622 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=12.87 | totalMs=12.87
2026-03-19 17:30:50.622 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:30:50.622
2026-03-19 17:30:50.625 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.96
2026-03-19 17:30:50.625 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=2.67 | totalMs=2.67
2026-03-19 17:30:50.625 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:30:50.625
2026-03-19 17:30:50.626 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-19 17:30:50.627 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.30 | totalMs=1.30
2026-03-19 17:30:52.492 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:30:52.492
2026-03-19 17:30:52.502 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-19 17:30:52.507 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-19 17:30:52.511 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-19 17:30:52.513 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-19 17:30:52.514 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-19 17:30:52.548 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=33.51
2026-03-19 17:30:52.549 | step 3 | route=IT_Ticket | empId=68488 | apiMs=56.64 | totalMs=56.64
2026-03-19 17:30:52.549 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:30:52.549
2026-03-19 17:30:52.551 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-19 17:30:52.552 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-19 17:30:52.553 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-19 17:30:52.554 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.68 | totalMs=4.68
2026-03-19 17:30:58.239 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:30:58.239
2026-03-19 17:30:58.249 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-19 17:30:58.254 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-19 17:30:58.258 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-19 17:30:58.262 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-19 17:30:58.263 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-19 17:30:58.298 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=34.99
2026-03-19 17:30:58.299 | step 3 | route=IT_Ticket | empId=68488 | apiMs=60.07 | totalMs=60.07
2026-03-19 17:30:58.299 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:30:58.299
2026-03-19 17:30:58.301 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-19 17:30:58.302 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-19 17:30:58.303 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-19 17:30:58.303 | step 3 | route=IT_Ticket | empId=68488 | apiMs=3.90 | totalMs=3.90
2026-03-19 17:31:04.901 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=17:31:04.901
2026-03-19 17:31:05.043 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=138.55
2026-03-19 17:31:05.047 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=145.77 | totalMs=145.77
2026-03-19 17:31:07.419 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=17:31:07.419
2026-03-19 17:31:07.459 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=39.32
2026-03-19 17:31:07.459 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=40.13 | totalMs=40.13
2026-03-19 17:31:32.039 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:31:32.039
2026-03-19 17:31:32.049 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-19 17:31:32.053 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=14.13 | totalMs=14.13
2026-03-19 17:31:32.067 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:31:32.067
2026-03-19 17:31:32.069 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=1.72
2026-03-19 17:31:32.070 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=3.74 | totalMs=3.74
2026-03-19 17:31:32.071 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:31:32.071
2026-03-19 17:31:32.072 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-19 17:31:32.073 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.83 | totalMs=1.83
2026-03-19 17:31:32.073 | step 1 | route=IT_TicketPost | empId=68488 | query called at=17:31:32.073
2026-03-19 17:31:32.074 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-19 17:31:32.075 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.80 | totalMs=1.80
2026-03-19 17:31:35.095 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:31:35.095
2026-03-19 17:31:35.111 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=11.59
2026-03-19 17:31:35.115 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-19 17:31:35.117 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-19 17:31:35.118 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-19 17:31:35.120 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-19 17:31:35.156 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=35.98
2026-03-19 17:31:35.156 | step 3 | route=IT_Ticket | empId=68488 | apiMs=60.96 | totalMs=60.96
2026-03-19 17:31:35.157 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:31:35.157
2026-03-19 17:31:35.159 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-19 17:31:35.160 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-19 17:31:35.161 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-19 17:31:35.162 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.98 | totalMs=4.98
2026-03-19 17:32:22.245 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:32:22.245
2026-03-19 17:32:22.287 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=41.39
2026-03-19 17:32:22.290 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=44.83 | totalMs=44.83
2026-03-19 17:32:22.643 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:32:22.643
2026-03-19 17:35:37.597 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:35:37.597
2026-03-19 17:35:37.621 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=22.77
2026-03-19 17:35:37.622 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-19 17:35:37.623 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-19 17:35:37.624 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-19 17:35:37.638 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=13.22
2026-03-19 17:35:37.659 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=20.67
2026-03-19 17:35:37.659 | step 3 | route=IT_Ticket | empId=40217 | apiMs=61.66 | totalMs=61.66
2026-03-19 17:35:37.660 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:35:37.660
2026-03-19 17:35:37.682 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=21.64
2026-03-19 17:35:37.690 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-03-19 17:35:37.700 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=9.17
2026-03-19 17:35:37.700 | step 3 | route=IT_Ticket | empId=40217 | apiMs=40.28 | totalMs=40.28
2026-03-19 17:35:44.699 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=17:35:44.699
2026-03-19 17:35:45.119 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=419.31
2026-03-19 17:35:45.123 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=423.32 | totalMs=423.32
2026-03-19 17:35:47.271 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=17:35:47.271
2026-03-19 17:35:47.288 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=16.07
2026-03-19 17:35:47.292 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=20.63 | totalMs=20.63
2026-03-19 17:36:54.078 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:36:54.078
2026-03-19 17:36:54.088 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-19 17:36:54.092 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.45 | totalMs=14.45
2026-03-19 17:36:54.096 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:36:54.096
2026-03-19 17:36:54.106 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=7.15
2026-03-19 17:36:54.108 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=12.27 | totalMs=12.27
2026-03-19 17:36:54.108 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:36:54.108
2026-03-19 17:36:54.110 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-19 17:36:54.110 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.88 | totalMs=1.88
2026-03-19 17:36:54.110 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:36:54.110
2026-03-19 17:36:54.112 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-19 17:36:54.112 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.48 | totalMs=1.48
2026-03-19 17:36:54.334 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:36:54.334
2026-03-19 17:36:54.344 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-19 17:36:54.346 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 17:36:54.347 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-19 17:36:54.349 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 17:36:54.350 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-19 17:36:54.381 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=30.91
2026-03-19 17:36:54.381 | step 3 | route=IT_Ticket | empId=40217 | apiMs=47.24 | totalMs=47.24
2026-03-19 17:36:54.382 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:36:54.382
2026-03-19 17:36:54.383 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-19 17:36:54.385 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-19 17:36:54.386 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-19 17:36:54.386 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.48 | totalMs=4.48
2026-03-19 17:37:36.442 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=17:37:36.442
2026-03-19 17:37:37.071 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=628.68
2026-03-19 17:37:37.071 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=629.58 | totalMs=629.58
2026-03-19 17:37:38.510 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=17:37:38.510
2026-03-19 17:37:38.524 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-19 17:37:38.528 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=17.16 | totalMs=17.16
2026-03-19 17:38:37.911 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:38:37.911
2026-03-19 17:38:37.922 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-19 17:38:37.926 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.73 | totalMs=14.73
2026-03-19 17:38:37.929 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:38:37.929
2026-03-19 17:38:37.955 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=22.8
2026-03-19 17:38:37.967 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=38.02 | totalMs=38.02
2026-03-19 17:38:37.968 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:38:37.968
2026-03-19 17:38:37.970 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-19 17:38:37.970 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.41 | totalMs=2.41
2026-03-19 17:38:37.970 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:38:37.970
2026-03-19 17:38:37.972 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-19 17:38:37.972 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.64 | totalMs=1.64
2026-03-19 17:38:38.198 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:38:38.198
2026-03-19 17:38:38.209 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-19 17:38:38.211 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-19 17:38:38.212 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-19 17:38:38.214 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-19 17:38:38.215 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-19 17:38:38.252 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=36.24
2026-03-19 17:38:38.252 | step 3 | route=IT_Ticket | empId=40217 | apiMs=54.30 | totalMs=54.30
2026-03-19 17:38:38.253 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:38:38.253
2026-03-19 17:38:38.254 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-19 17:38:38.256 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-19 17:38:38.257 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-19 17:38:38.258 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.96 | totalMs=4.96
2026-03-19 17:39:25.545 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:39:25.545
2026-03-19 17:39:25.556 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-19 17:39:25.561 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-19 17:39:25.565 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-19 17:39:25.570 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-19 17:39:25.571 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-19 17:39:25.610 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=38.37
2026-03-19 17:39:25.610 | step 3 | route=IT_Ticket | empId=46985 | apiMs=64.77 | totalMs=64.77
2026-03-19 17:39:25.611 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:39:25.611
2026-03-19 17:39:25.612 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-19 17:39:25.614 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-19 17:39:25.615 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-19 17:39:25.615 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.51 | totalMs=4.51
2026-03-19 17:39:33.277 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=17:39:33.277
2026-03-19 17:39:33.364 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=87.05
2026-03-19 17:39:33.368 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=91.14 | totalMs=91.14
2026-03-19 17:39:34.628 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=17:39:34.628
2026-03-19 17:39:35.581 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=953
2026-03-19 17:39:35.582 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=953.90 | totalMs=953.90
2026-03-19 17:40:24.760 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:40:24.760
2026-03-19 17:40:24.772 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-03-19 17:40:24.775 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=15.26 | totalMs=15.26
2026-03-19 17:40:24.778 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:40:24.778
2026-03-19 17:40:24.805 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=23.85
2026-03-19 17:40:24.807 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=29.03 | totalMs=29.03
2026-03-19 17:40:24.807 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:40:24.807
2026-03-19 17:40:24.809 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-19 17:40:24.810 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.39 | totalMs=2.39
2026-03-19 17:40:25.036 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:40:25.036
2026-03-19 17:40:25.046 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-19 17:40:25.048 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-19 17:40:25.049 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-19 17:40:25.050 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-19 17:40:25.052 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-19 17:40:25.092 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=39.91
2026-03-19 17:40:25.093 | step 3 | route=IT_Ticket | empId=46985 | apiMs=56.83 | totalMs=56.83
2026-03-19 17:40:25.093 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:40:25.093
2026-03-19 17:40:25.095 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-19 17:40:25.096 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 17:40:25.097 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-19 17:40:25.098 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.56 | totalMs=4.56
2026-03-19 17:49:14.351 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:49:14.351
2026-03-19 17:49:14.385 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=33.72
2026-03-19 17:49:14.387 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-19 17:49:14.389 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-19 17:49:14.390 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-19 17:49:14.412 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=21.9
2026-03-19 17:49:14.453 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=39.66
2026-03-19 17:49:14.453 | step 3 | route=IT_Ticket | empId=12993 | apiMs=102.10 | totalMs=102.10
2026-03-19 17:49:14.454 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:49:14.454
2026-03-19 17:49:14.471 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=17.44
2026-03-19 17:49:14.473 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 17:49:14.474 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-19 17:49:14.474 | step 3 | route=IT_Ticket | empId=12993 | apiMs=20.74 | totalMs=20.74
2026-03-19 17:49:19.492 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=17:49:19.492
2026-03-19 17:49:19.672 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=179.29
2026-03-19 17:49:19.676 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=183.80 | totalMs=183.80
2026-03-19 17:49:21.702 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=17:49:21.702
2026-03-19 17:49:21.714 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=11.62
2026-03-19 17:49:21.717 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=15.39 | totalMs=15.39
2026-03-19 17:49:52.361 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:49:52.361
2026-03-19 17:49:52.372 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-03-19 17:49:52.376 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=14.84 | totalMs=14.84
2026-03-19 17:49:52.380 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:49:52.380
2026-03-19 17:49:52.431 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=47.74
2026-03-19 17:49:52.436 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=56.49 | totalMs=56.49
2026-03-19 17:49:52.436 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:49:52.436
2026-03-19 17:49:52.453 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.43
2026-03-19 17:49:52.454 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=17.17 | totalMs=17.17
2026-03-19 17:49:52.454 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:49:52.454
2026-03-19 17:49:52.455 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-19 17:49:52.456 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=1.63 | totalMs=1.63
2026-03-19 17:49:55.411 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:49:55.411
2026-03-19 17:49:55.422 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-19 17:49:55.426 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-19 17:49:55.430 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-19 17:49:55.438 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=4.78
2026-03-19 17:49:55.440 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-19 17:49:55.505 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=65.52
2026-03-19 17:49:55.506 | step 3 | route=IT_Ticket | empId=12993 | apiMs=95.04 | totalMs=95.04
2026-03-19 17:49:55.506 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:49:55.506
2026-03-19 17:49:55.520 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=13.94
2026-03-19 17:49:55.522 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-03-19 17:49:55.523 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-03-19 17:49:55.524 | step 3 | route=IT_Ticket | empId=12993 | apiMs=17.52 | totalMs=17.52
2026-03-19 17:53:24.027 | step 1 | route=IT_Ticket | empId=57732 | query called at=17:53:24.027
2026-03-19 17:53:24.037 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-19 17:53:24.039 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-19 17:53:24.042 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=2.85
2026-03-19 17:53:24.045 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.87
2026-03-19 17:53:24.049 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=4.55
2026-03-19 17:53:24.099 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=48.93
2026-03-19 17:53:24.099 | step 3 | route=IT_Ticket | empId=57732 | apiMs=72.39 | totalMs=72.39
2026-03-19 17:53:24.099 | step 1 | route=IT_Ticket | empId=57732 | query called at=17:53:24.099
2026-03-19 17:53:24.101 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-03-19 17:53:24.103 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-19 17:53:24.106 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=3.03
2026-03-19 17:53:24.107 | step 3 | route=IT_Ticket | empId=57732 | apiMs=7.17 | totalMs=7.17
2026-03-19 17:53:41.191 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=17:53:41.191
2026-03-19 17:53:41.469 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=277.29
2026-03-19 17:53:41.473 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=281.81 | totalMs=281.81
2026-03-19 17:53:43.450 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=17:53:43.450
2026-03-19 17:53:43.466 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=16
2026-03-19 17:53:43.470 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=20.17 | totalMs=20.17
2026-03-19 17:54:36.390 | step 5 | route=dashboard | empId=Gsa0131 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-19 17:55:27.436 | step 1 | route=IT_TicketPost | empId=57732 | query called at=17:55:27.436
2026-03-19 17:55:27.447 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-19 17:55:27.451 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=14.75 | totalMs=14.75
2026-03-19 17:55:27.454 | step 1 | route=IT_TicketPost | empId=57732 | query called at=17:55:27.454
2026-03-19 17:55:27.469 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=11.38
2026-03-19 17:55:27.471 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=16.36 | totalMs=16.36
2026-03-19 17:55:27.471 | step 1 | route=IT_TicketPost | empId=57732 | query called at=17:55:27.471
2026-03-19 17:55:27.473 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-19 17:55:27.473 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2.39 | totalMs=2.39
2026-03-19 17:55:27.474 | step 1 | route=IT_TicketPost | empId=57732 | query called at=17:55:27.474
2026-03-19 17:55:27.475 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-19 17:55:27.475 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.53 | totalMs=1.53
2026-03-19 17:55:29.407 | step 1 | route=IT_Ticket | empId=57732 | query called at=17:55:29.407
2026-03-19 17:55:29.417 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-19 17:55:29.422 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-19 17:55:29.426 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-19 17:55:29.427 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-19 17:55:29.429 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-19 17:55:29.462 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=33.1
2026-03-19 17:55:29.463 | step 3 | route=IT_Ticket | empId=57732 | apiMs=55.58 | totalMs=55.58
2026-03-19 17:55:29.463 | step 1 | route=IT_Ticket | empId=57732 | query called at=17:55:29.463
2026-03-19 17:55:29.465 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-19 17:55:29.466 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-19 17:55:29.468 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 17:55:29.468 | step 3 | route=IT_Ticket | empId=57732 | apiMs=4.72 | totalMs=4.72
2026-03-19 18:04:41.971 | step 1 | route=IT_Ticket | empId=40217 | query called at=18:04:41.971
2026-03-19 18:04:42.005 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=33.21
2026-03-19 18:04:42.010 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-19 18:04:42.014 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-19 18:04:42.019 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-19 18:04:42.041 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=21.65
2026-03-19 18:04:42.078 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=37.5
2026-03-19 18:04:42.079 | step 3 | route=IT_Ticket | empId=40217 | apiMs=107.85 | totalMs=107.85
2026-03-19 18:04:42.079 | step 1 | route=IT_Ticket | empId=40217 | query called at=18:04:42.079
2026-03-19 18:04:42.096 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=17.01
2026-03-19 18:04:42.098 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-19 18:04:42.099 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-19 18:04:42.099 | step 3 | route=IT_Ticket | empId=40217 | apiMs=20.11 | totalMs=20.11
2026-03-19 18:04:47.717 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=18:04:47.717
2026-03-19 18:04:48.725 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1008.21
2026-03-19 18:04:48.726 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=1,009.22 | totalMs=1,009.22
2026-03-19 18:04:50.425 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=18:04:50.425
2026-03-19 18:04:50.437 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=11.37
2026-03-19 18:04:50.437 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=12.40 | totalMs=12.40
2026-03-19 18:05:29.865 | step 1 | route=IT_Ticket | empId=46290 | query called at=18:05:29.865
2026-03-19 18:05:29.876 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-19 18:05:29.878 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-19 18:05:29.879 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 18:05:29.880 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 18:05:29.882 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-19 18:05:29.921 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=38.78
2026-03-19 18:05:29.921 | step 3 | route=IT_Ticket | empId=46290 | apiMs=55.84 | totalMs=55.84
2026-03-19 18:05:29.922 | step 1 | route=IT_Ticket | empId=46290 | query called at=18:05:29.922
2026-03-19 18:05:29.923 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-19 18:05:29.925 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-19 18:05:29.926 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 18:05:29.926 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.37 | totalMs=4.37
2026-03-19 18:05:40.845 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=18:05:40.845
2026-03-19 18:05:41.152 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=306.51
2026-03-19 18:05:41.156 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=310.88 | totalMs=310.88
2026-03-19 18:05:42.470 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=18:05:42.470
2026-03-19 18:05:42.483 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=12.08
2026-03-19 18:05:42.487 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=16.48 | totalMs=16.48
2026-03-19 18:05:45.229 | step 1 | route=IT_TicketPost | empId=40217 | query called at=18:05:45.229
2026-03-19 18:05:45.240 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-19 18:05:45.243 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.70 | totalMs=14.70
2026-03-19 18:05:45.247 | step 1 | route=IT_TicketPost | empId=40217 | query called at=18:05:45.247
2026-03-19 18:05:45.267 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=17.15
2026-03-19 18:05:45.269 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=22.25 | totalMs=22.25
2026-03-19 18:05:45.269 | step 1 | route=IT_TicketPost | empId=40217 | query called at=18:05:45.269
2026-03-19 18:05:45.272 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-19 18:05:45.272 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.48 | totalMs=2.48
2026-03-19 18:05:45.272 | step 1 | route=IT_TicketPost | empId=40217 | query called at=18:05:45.272
2026-03-19 18:05:45.274 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-19 18:05:45.274 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.69 | totalMs=1.69
2026-03-19 18:05:45.495 | step 1 | route=IT_Ticket | empId=40217 | query called at=18:05:45.495
2026-03-19 18:05:45.505 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-19 18:05:45.507 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-19 18:05:45.508 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-19 18:05:45.510 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-19 18:05:45.511 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-19 18:05:45.545 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=33.07
2026-03-19 18:05:45.545 | step 3 | route=IT_Ticket | empId=40217 | apiMs=49.98 | totalMs=49.98
2026-03-19 18:05:45.545 | step 1 | route=IT_Ticket | empId=40217 | query called at=18:05:45.545
2026-03-19 18:05:45.547 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-19 18:05:45.548 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-19 18:05:45.549 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-19 18:05:45.550 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.29 | totalMs=4.29
2026-03-19 18:06:18.901 | step 1 | route=IT_TicketPost | empId=46290 | query called at=18:06:18.901
2026-03-19 18:06:18.915 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=13.96
2026-03-19 18:06:18.919 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=18.28 | totalMs=18.28
2026-03-19 18:06:18.923 | step 1 | route=IT_TicketPost | empId=46290 | query called at=18:06:18.923
2026-03-19 18:06:18.982 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=56.15
2026-03-19 18:06:18.984 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=61.52 | totalMs=61.52
2026-03-19 18:06:18.985 | step 1 | route=IT_TicketPost | empId=46290 | query called at=18:06:18.985
2026-03-19 18:06:18.987 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-19 18:06:18.987 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.26 | totalMs=2.26
2026-03-19 18:06:21.805 | step 1 | route=IT_Ticket | empId=46290 | query called at=18:06:21.805
2026-03-19 18:06:21.815 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-19 18:06:21.820 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-03-19 18:06:21.825 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 18:06:21.826 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-19 18:06:21.828 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-19 18:06:21.862 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=34.42
2026-03-19 18:06:21.863 | step 3 | route=IT_Ticket | empId=46290 | apiMs=57.99 | totalMs=57.99
2026-03-19 18:06:21.863 | step 1 | route=IT_Ticket | empId=46290 | query called at=18:06:21.863
2026-03-19 18:06:21.865 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-19 18:06:21.867 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-19 18:06:21.868 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-19 18:06:21.868 | step 3 | route=IT_Ticket | empId=46290 | apiMs=5.23 | totalMs=5.23
2026-03-19 18:12:12.191 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=18:12:12.191
2026-03-19 18:12:12.223 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=31.12
2026-03-19 18:12:12.227 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=35.34 | totalMs=35.34
2026-03-19 18:12:12.667 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:12:12.667
2026-03-19 18:12:32.084 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=18:12:32.084
2026-03-19 18:12:32.126 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=41.58
2026-03-19 18:12:32.133 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.76
2026-03-19 18:12:32.148 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=10.15
2026-03-19 18:12:32.176 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=23.22
2026-03-19 18:12:32.177 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=93.65 | totalMs=93.65
2026-03-19 18:12:32.178 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=18:12:32.178
2026-03-19 18:12:32.179 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-19 18:12:32.181 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-19 18:12:32.182 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-19 18:12:32.182 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.57 | totalMs=4.57
2026-03-19 18:12:32.183 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=18:12:32.183
2026-03-19 18:12:32.184 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-19 18:12:32.185 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-19 18:12:32.187 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-19 18:12:32.187 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.41 | totalMs=4.41
2026-03-19 18:12:32.187 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=18:12:32.187
2026-03-19 18:12:32.189 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-19 18:12:32.190 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-19 18:12:32.192 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-19 18:12:32.192 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.63 | totalMs=4.63
2026-03-19 18:12:32.192 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=18:12:32.192
2026-03-19 18:12:32.194 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-19 18:12:32.195 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-19 18:12:32.197 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-19 18:12:32.197 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.38 | totalMs=4.38
2026-03-19 18:12:35.813 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=18:12:35.813
2026-03-19 18:12:35.835 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=21.04
2026-03-19 18:12:35.838 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=24.88 | totalMs=24.88
2026-03-19 18:12:36.179 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:12:36.179
2026-03-19 18:17:13.939 | step 5 | route=dashboard | empId=GKA0262 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-19 18:17:14.244 | step 5 | route=dashboard | empId=GKA0262 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-19 18:17:27.595 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:17:27.595
2026-03-19 18:17:27.637 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=40.95
2026-03-19 18:17:27.641 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=45.33 | totalMs=45.33
2026-03-19 18:17:28.634 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:17:28.634
2026-03-19 18:17:36.969 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:17:36.969
2026-03-19 18:17:36.983 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=12.98
2026-03-19 18:17:36.987 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=17.31 | totalMs=17.31
2026-03-19 18:17:37.946 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:17:37.946
2026-03-19 18:30:31.782 | step 5 | route=dashboard | empId=GKA0262 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-19 19:03:08.244 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:03:08.244
2026-03-19 19:03:08.279 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=34.36
2026-03-19 19:03:08.281 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-19 19:03:08.282 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 19:03:08.284 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-19 19:03:08.305 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=21.48
2026-03-19 19:03:08.343 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=37.33
2026-03-19 19:03:08.344 | step 3 | route=IT_Ticket | empId=51052 | apiMs=100.12 | totalMs=100.12
2026-03-19 19:03:08.344 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:03:08.344
2026-03-19 19:03:08.361 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=16.55
2026-03-19 19:03:08.363 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-19 19:03:08.364 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-19 19:03:08.365 | step 3 | route=IT_Ticket | empId=51052 | apiMs=20.06 | totalMs=20.06
2026-03-19 19:03:22.432 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=19:03:22.432
2026-03-19 19:03:22.586 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=153.37
2026-03-19 19:03:22.590 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=158.02 | totalMs=158.02
2026-03-19 19:03:26.883 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:03:26.883
2026-03-19 19:03:26.893 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-19 19:03:26.897 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=14.49 | totalMs=14.49
2026-03-19 19:03:40.730 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:03:40.730
2026-03-19 19:03:40.741 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-19 19:03:40.745 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=14.67 | totalMs=14.67
2026-03-19 19:03:46.951 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:03:46.951
2026-03-19 19:03:46.963 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.87
2026-03-19 19:03:46.967 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=16.36 | totalMs=16.36
2026-03-19 19:04:19.235 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:04:19.235
2026-03-19 19:04:19.246 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-19 19:04:19.250 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=15.37 | totalMs=15.37
2026-03-19 19:04:19.254 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:04:19.254
2026-03-19 19:04:19.286 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=28.6
2026-03-19 19:04:19.299 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=45.11 | totalMs=45.11
2026-03-19 19:04:19.299 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:04:19.299
2026-03-19 19:04:19.301 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-03-19 19:04:19.302 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.54 | totalMs=2.54
2026-03-19 19:04:19.302 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:04:19.302
2026-03-19 19:04:19.303 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-19 19:04:19.304 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.64 | totalMs=1.64
2026-03-19 19:04:19.558 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:04:19.558
2026-03-19 19:04:19.568 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-19 19:04:19.570 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-19 19:04:19.571 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-19 19:04:19.573 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-19 19:04:19.575 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-03-19 19:04:19.609 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=34.08
2026-03-19 19:04:19.609 | step 3 | route=IT_Ticket | empId=51052 | apiMs=51.84 | totalMs=51.84
2026-03-19 19:04:19.610 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:04:19.610
2026-03-19 19:04:19.612 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-19 19:04:19.613 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-19 19:04:19.615 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-19 19:04:19.615 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.97 | totalMs=4.97
2026-03-19 19:04:29.378 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=19:04:29.378
2026-03-19 19:04:29.433 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=54.8
2026-03-19 19:04:29.438 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=59.59 | totalMs=59.59
2026-03-19 19:04:35.122 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:04:35.122
2026-03-19 19:04:35.134 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-03-19 19:04:35.138 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=15.70 | totalMs=15.70
2026-03-19 19:04:58.213 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:04:58.213
2026-03-19 19:04:58.223 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-19 19:04:58.227 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=14.20 | totalMs=14.20
2026-03-19 19:04:58.231 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:04:58.231
2026-03-19 19:04:58.237 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=3.05
2026-03-19 19:04:58.239 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=8.37 | totalMs=8.37
2026-03-19 19:04:58.239 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:04:58.239
2026-03-19 19:04:58.241 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-19 19:04:58.241 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.93 | totalMs=1.93
2026-03-19 19:04:58.242 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:04:58.242
2026-03-19 19:04:58.243 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-19 19:04:58.243 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.67 | totalMs=1.67
2026-03-19 19:04:58.541 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:04:58.541
2026-03-19 19:04:58.551 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-19 19:04:58.553 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-19 19:04:58.554 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-19 19:04:58.555 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-19 19:04:58.557 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-19 19:04:58.591 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.56
2026-03-19 19:04:58.591 | step 3 | route=IT_Ticket | empId=51052 | apiMs=50.40 | totalMs=50.40
2026-03-19 19:04:58.591 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:04:58.591
2026-03-19 19:04:58.593 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-19 19:04:58.594 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-19 19:04:58.595 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-19 19:04:58.596 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.31 | totalMs=4.31
2026-03-19 19:06:41.716 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=19:06:41.716
2026-03-19 19:06:41.760 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=43.03
2026-03-19 19:06:41.760 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=44.25 | totalMs=44.25
2026-03-19 19:06:42.150 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:06:42.150
2026-03-19 19:08:48.810 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=19:08:48.810
2026-03-19 19:08:48.847 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=35.68
2026-03-19 19:08:48.851 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=40.61 | totalMs=40.61
2026-03-19 19:08:49.894 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:08:49.894
2026-03-19 19:09:21.451 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=19:09:21.451
2026-03-19 19:09:21.510 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=58.23
2026-03-19 19:09:21.515 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=63.66 | totalMs=63.66
2026-03-19 19:09:31.661 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:09:31.661
2026-03-19 19:09:31.672 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-19 19:09:31.677 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=15.47 | totalMs=15.47
2026-03-19 19:09:36.986 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:09:36.986
2026-03-19 19:09:36.998 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.37
2026-03-19 19:09:37.002 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=15.89 | totalMs=15.89
2026-03-19 19:10:59.384 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:10:59.384
2026-03-19 19:10:59.410 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=25.35
2026-03-19 19:10:59.414 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=30.12 | totalMs=30.12
2026-03-19 19:10:59.417 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:10:59.417
2026-03-19 19:10:59.424 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=3.82
2026-03-19 19:10:59.427 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=9.53 | totalMs=9.53
2026-03-19 19:10:59.427 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:10:59.427
2026-03-19 19:10:59.429 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-03-19 19:10:59.430 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.58 | totalMs=2.58
2026-03-19 19:10:59.430 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:10:59.430
2026-03-19 19:10:59.431 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-19 19:10:59.432 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.75 | totalMs=1.75
2026-03-19 19:10:59.713 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:10:59.713
2026-03-19 19:10:59.727 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=13.73
2026-03-19 19:10:59.729 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-19 19:10:59.731 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-19 19:10:59.732 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-19 19:10:59.734 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.43
2026-03-19 19:10:59.772 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=37.36
2026-03-19 19:10:59.772 | step 3 | route=IT_Ticket | empId=51052 | apiMs=59.02 | totalMs=59.02
2026-03-19 19:10:59.772 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:10:59.772
2026-03-19 19:10:59.774 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-19 19:10:59.776 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-19 19:10:59.777 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-19 19:10:59.777 | step 3 | route=IT_Ticket | empId=51052 | apiMs=5.00 | totalMs=5.00
2026-03-19 19:11:15.171 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=19:11:15.171
2026-03-19 19:11:15.193 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=20.8
2026-03-19 19:11:15.197 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=25.50 | totalMs=25.50
2026-03-19 19:11:15.908 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:11:15.908
2026-03-19 19:11:36.650 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:11:36.650
2026-03-19 19:11:36.678 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=28.02
2026-03-19 19:11:36.687 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.77
2026-03-19 19:11:36.694 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.79
2026-03-19 19:11:36.699 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=49.03 | totalMs=49.03
2026-03-19 19:11:36.699 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:11:36.699
2026-03-19 19:11:36.701 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-19 19:11:36.703 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-19 19:11:36.704 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-19 19:11:36.704 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.45 | totalMs=5.45
2026-03-19 19:11:36.705 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:11:36.705
2026-03-19 19:11:36.706 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-19 19:11:36.707 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-19 19:11:36.709 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-19 19:11:36.709 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.47 | totalMs=4.47
2026-03-19 19:11:36.709 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:11:36.709
2026-03-19 19:11:36.711 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-19 19:11:36.712 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-19 19:11:36.714 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-19 19:11:36.714 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.77 | totalMs=4.77
2026-03-19 19:11:37.094 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=19:11:37.094
2026-03-19 19:11:37.110 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.78
2026-03-19 19:11:37.111 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.61 | totalMs=16.61
2026-03-19 19:11:37.197 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=19:11:37.197
2026-03-19 19:11:37.266 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=69.06
2026-03-19 19:11:37.267 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=69.98 | totalMs=69.98
2026-03-19 19:11:38.431 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:11:38.431
2026-03-19 19:11:45.791 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:11:45.791
2026-03-19 19:11:45.802 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-03-19 19:11:45.805 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=14.46 | totalMs=14.46
2026-03-19 19:12:18.070 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:12:18.070
2026-03-19 19:12:18.081 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-03-19 19:12:18.086 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=16.32 | totalMs=16.32
2026-03-19 19:12:32.541 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:12:32.541
2026-03-19 19:12:32.552 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-19 19:12:32.556 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=15.31 | totalMs=15.31
2026-03-19 19:12:32.560 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:12:32.560
2026-03-19 19:12:32.567 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=3.35
2026-03-19 19:12:32.568 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=8.47 | totalMs=8.47
2026-03-19 19:12:32.569 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:12:32.569
2026-03-19 19:12:32.570 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-19 19:12:32.571 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.01 | totalMs=2.01
2026-03-19 19:12:32.571 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:12:32.571
2026-03-19 19:12:32.572 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-19 19:12:32.573 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.56 | totalMs=1.56
2026-03-19 19:12:32.844 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:12:32.844
2026-03-19 19:12:32.854 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-19 19:12:32.856 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-19 19:12:32.858 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-19 19:12:32.859 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-19 19:12:32.861 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.85
2026-03-19 19:12:32.898 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=36.57
2026-03-19 19:12:32.898 | step 3 | route=IT_Ticket | empId=51052 | apiMs=54.38 | totalMs=54.38
2026-03-19 19:12:32.899 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:12:32.899
2026-03-19 19:12:32.900 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-19 19:12:32.902 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-19 19:12:32.903 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 19:12:32.904 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.81 | totalMs=4.81
2026-03-19 19:12:45.700 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=19:12:45.700
2026-03-19 19:12:45.756 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=55.01
2026-03-19 19:12:45.756 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=55.85 | totalMs=55.85
2026-03-19 19:12:47.342 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:12:47.342
2026-03-19 19:12:47.370 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=27.49
2026-03-19 19:12:47.373 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=31.41 | totalMs=31.41
2026-03-19 19:12:48.052 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:12:48.052
2026-03-19 19:12:48.069 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=16.76
2026-03-19 19:12:48.072 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=20.42 | totalMs=20.42
2026-03-19 19:12:50.736 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:12:50.736
2026-03-19 19:12:50.747 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-19 19:12:50.751 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=19:12:50.751
2026-03-19 19:12:50.751 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=14.80 | totalMs=14.80
2026-03-19 19:12:50.761 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-19 19:12:50.762 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=10.86 | totalMs=10.86
2026-03-19 19:14:09.418 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:14:09.418
2026-03-19 19:14:09.444 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=26.13
2026-03-19 19:14:09.449 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=31.53 | totalMs=31.53
2026-03-19 19:14:09.453 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:14:09.453
2026-03-19 19:14:09.461 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=3.79
2026-03-19 19:14:09.463 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=9.63 | totalMs=9.63
2026-03-19 19:14:09.463 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:14:09.463
2026-03-19 19:14:09.465 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-19 19:14:09.466 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.62 | totalMs=2.62
2026-03-19 19:14:09.466 | step 1 | route=IT_TicketPost | empId=51052 | query called at=19:14:09.466
2026-03-19 19:14:09.468 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-19 19:14:09.468 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.88 | totalMs=1.88
2026-03-19 19:14:10.874 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:14:10.874
2026-03-19 19:14:10.888 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=14.03
2026-03-19 19:14:10.890 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-19 19:14:10.892 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-19 19:14:10.894 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-19 19:14:10.895 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-19 19:14:10.929 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.5
2026-03-19 19:14:10.930 | step 3 | route=IT_Ticket | empId=51052 | apiMs=55.59 | totalMs=55.59
2026-03-19 19:14:10.930 | step 1 | route=IT_Ticket | empId=51052 | query called at=19:14:10.930
2026-03-19 19:14:10.932 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-19 19:14:10.933 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-19 19:14:10.934 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-19 19:14:10.934 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.43 | totalMs=4.43
2026-03-19 20:53:29.935 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=20:53:29.935
2026-03-19 20:53:30.047 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=111.48
2026-03-19 20:53:30.051 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=115.91 | totalMs=115.91
2026-03-19 20:53:34.122 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=20:53:34.122
2026-03-19 20:53:34.149 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=26.7
2026-03-19 20:53:34.153 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=31.37 | totalMs=31.37
2026-03-19 20:54:39.290 | step 1 | route=IT_Ticket | empId=57442 | query called at=20:54:39.290
2026-03-19 20:54:39.301 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-19 20:54:39.303 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-19 20:54:39.305 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-19 20:54:39.306 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-19 20:54:39.330 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=23.74
2026-03-19 20:54:39.370 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=39.72
2026-03-19 20:54:39.371 | step 3 | route=IT_Ticket | empId=57442 | apiMs=80.23 | totalMs=80.23
2026-03-19 20:54:39.371 | step 1 | route=IT_Ticket | empId=57442 | query called at=20:54:39.371
2026-03-19 20:54:39.389 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=17.43
2026-03-19 20:54:39.390 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-19 20:54:39.391 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-19 20:54:39.392 | step 3 | route=IT_Ticket | empId=57442 | apiMs=20.81 | totalMs=20.81
2026-03-19 20:54:48.435 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=20:54:48.435
2026-03-19 20:54:48.490 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=54.69
2026-03-19 20:54:48.491 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=55.60 | totalMs=55.60
2026-03-19 20:54:52.054 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=20:54:52.054
2026-03-19 20:54:52.077 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=22.12
2026-03-19 20:54:52.080 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=26.13 | totalMs=26.13
2026-03-19 20:55:27.221 | step 1 | route=IT_TicketPost | empId=57442 | query called at=20:55:27.221
2026-03-19 20:55:27.231 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-19 20:55:27.235 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.57 | totalMs=14.57
2026-03-19 20:55:27.239 | step 1 | route=IT_TicketPost | empId=57442 | query called at=20:55:27.239
2026-03-19 20:55:27.254 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=12.46
2026-03-19 20:55:27.256 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=17.60 | totalMs=17.60
2026-03-19 20:55:27.256 | step 1 | route=IT_TicketPost | empId=57442 | query called at=20:55:27.256
2026-03-19 20:55:27.286 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.24
2026-03-19 20:55:27.286 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=29.96 | totalMs=29.96
2026-03-19 20:55:27.287 | step 1 | route=IT_TicketPost | empId=57442 | query called at=20:55:27.287
2026-03-19 20:55:27.288 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-19 20:55:27.288 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=1.63 | totalMs=1.63
2026-03-19 20:55:29.819 | step 1 | route=IT_Ticket | empId=57442 | query called at=20:55:29.819
2026-03-19 20:55:29.834 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=14.15
2026-03-19 20:55:29.839 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-03-19 20:55:29.844 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-19 20:55:29.850 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.99
2026-03-19 20:55:29.852 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-19 20:55:29.886 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=34.46
2026-03-19 20:55:29.887 | step 3 | route=IT_Ticket | empId=57442 | apiMs=68.07 | totalMs=68.07
2026-03-19 20:55:29.887 | step 1 | route=IT_Ticket | empId=57442 | query called at=20:55:29.887
2026-03-19 20:55:29.889 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-19 20:55:29.891 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-19 20:55:29.892 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-19 20:55:29.892 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.89 | totalMs=4.89
2026-03-19 20:55:46.835 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=20:55:46.835
2026-03-19 20:55:46.882 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=46.32
2026-03-19 20:55:46.882 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=47.18 | totalMs=47.18
2026-03-19 20:55:48.472 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 20:55:48.472
2026-03-19 20:55:56.834 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=20:55:56.834
2026-03-19 20:55:56.874 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=38.91
2026-03-19 20:55:56.877 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-03-19 20:55:56.879 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=45.13 | totalMs=45.13
2026-03-19 20:55:56.880 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=20:55:56.880
2026-03-19 20:55:56.882 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-19 20:55:56.883 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-19 20:55:56.885 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-19 20:55:56.885 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=5.46 | totalMs=5.46
2026-03-19 20:56:00.011 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=20:56:00.011
2026-03-19 20:56:00.013 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-19 20:56:00.017 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-19 20:56:00.022 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-19 20:56:00.026 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=14.66 | totalMs=14.66
2026-03-19 20:56:01.816 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=20:56:01.816
2026-03-19 20:56:01.837 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=20.08
2026-03-19 20:56:01.837 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=20.84 | totalMs=20.84
2026-03-19 20:56:02.792 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 20:56:02.792
2026-03-20 09:15:22.797 | step 1 | route=IT_Ticket_Report | empId=48449 | query called at=09:15:22.797
2026-03-20 09:15:23.343 | step 2 | route=IT_Ticket_Report | empId=48449 | query=kpi_it_ticket_report_page_proc | queryMs=545.02
2026-03-20 09:15:23.343 | step 3 | route=IT_Ticket_Report | empId=48449 | apiMs=546.04 | totalMs=546.04
2026-03-20 09:15:23.932 | step 4 | route=pageRenderd | empId=48449 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:15:23.932
2026-03-20 09:15:25.682 | step 1 | route=IT_Ticket | empId=48449 | query called at=09:15:25.682
2026-03-20 09:15:25.716 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=33.35
2026-03-20 09:15:25.721 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-20 09:15:25.725 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-20 09:15:25.747 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=18.49
2026-03-20 09:15:25.769 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=22.16
2026-03-20 09:15:25.812 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=42.37
2026-03-20 09:15:25.812 | step 3 | route=IT_Ticket | empId=48449 | apiMs=130.53 | totalMs=130.53
2026-03-20 09:15:25.813 | step 1 | route=IT_Ticket | empId=48449 | query called at=09:15:25.813
2026-03-20 09:15:25.864 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=51.2
2026-03-20 09:15:25.894 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=28.89
2026-03-20 09:15:25.916 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=22.42
2026-03-20 09:15:25.917 | step 3 | route=IT_Ticket | empId=48449 | apiMs=103.71 | totalMs=103.71
2026-03-20 09:15:35.245 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=09:15:35.245
2026-03-20 09:15:35.374 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=128.81
2026-03-20 09:15:35.375 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=129.63 | totalMs=129.63
2026-03-20 09:15:47.663 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=09:15:47.663
2026-03-20 09:15:47.673 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-20 09:15:47.678 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=14.65 | totalMs=14.65
2026-03-20 09:16:59.306 | step 1 | route=IT_TicketPost | empId=48449 | query called at=09:16:59.306
2026-03-20 09:16:59.317 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-20 09:16:59.317 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=11.06 | totalMs=11.06
2026-03-20 09:16:59.318 | step 1 | route=IT_TicketPost | empId=48449 | query called at=09:16:59.318
2026-03-20 09:16:59.372 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=53.47
2026-03-20 09:16:59.380 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=62.17 | totalMs=62.17
2026-03-20 09:16:59.380 | step 1 | route=IT_TicketPost | empId=48449 | query called at=09:16:59.380
2026-03-20 09:16:59.382 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-20 09:16:59.383 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=2.49 | totalMs=2.49
2026-03-20 09:16:59.646 | step 1 | route=IT_Ticket | empId=48449 | query called at=09:16:59.646
2026-03-20 09:16:59.656 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-20 09:16:59.658 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-20 09:16:59.659 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-20 09:16:59.661 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-20 09:16:59.662 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-20 09:16:59.702 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=39.5
2026-03-20 09:16:59.702 | step 3 | route=IT_Ticket | empId=48449 | apiMs=56.38 | totalMs=56.38
2026-03-20 09:16:59.703 | step 1 | route=IT_Ticket | empId=48449 | query called at=09:16:59.703
2026-03-20 09:16:59.704 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-20 09:16:59.706 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-20 09:16:59.707 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-20 09:16:59.707 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.50 | totalMs=4.50
2026-03-20 09:17:27.570 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:17:27.570
2026-03-20 09:17:27.581 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-20 09:17:27.583 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-20 09:17:27.584 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-20 09:17:27.586 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-20 09:17:27.587 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-20 09:17:27.626 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=38.03
2026-03-20 09:17:27.626 | step 3 | route=IT_Ticket | empId=43200 | apiMs=55.82 | totalMs=55.82
2026-03-20 09:17:27.626 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:17:27.626
2026-03-20 09:17:27.628 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-20 09:17:27.629 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-20 09:17:27.631 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-20 09:17:27.631 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.63 | totalMs=4.63
2026-03-20 09:17:28.492 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=09:17:28.492
2026-03-20 09:17:28.714 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=215.69
2026-03-20 09:17:28.717 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=224.57 | totalMs=224.57
2026-03-20 09:17:30.968 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=09:17:30.968
2026-03-20 09:17:30.978 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-20 09:17:30.982 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=13.80 | totalMs=13.80
2026-03-20 09:17:37.183 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:17:37.183
2026-03-20 09:17:37.331 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=147.26
2026-03-20 09:17:37.331 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=148.06 | totalMs=148.06
2026-03-20 09:17:41.043 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:17:41.043
2026-03-20 09:17:41.059 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=15.11
2026-03-20 09:17:41.063 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=19.55 | totalMs=19.55
2026-03-20 09:17:43.238 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:17:43.238
2026-03-20 09:17:43.250 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-03-20 09:17:43.254 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=16.31 | totalMs=16.31
2026-03-20 09:17:46.163 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=09:17:46.163
2026-03-20 09:17:46.175 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=11.68
2026-03-20 09:17:46.179 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=16.19 | totalMs=16.19
2026-03-20 09:18:56.130 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:18:56.130
2026-03-20 09:18:56.158 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=27.29
2026-03-20 09:18:56.164 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-20 09:18:56.169 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-20 09:18:56.174 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-03-20 09:18:56.175 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-20 09:18:56.214 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=38.85
2026-03-20 09:18:56.215 | step 3 | route=IT_Ticket | empId=43200 | apiMs=84.48 | totalMs=84.48
2026-03-20 09:18:56.215 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:18:56.215
2026-03-20 09:18:56.217 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-20 09:18:56.218 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-20 09:18:56.220 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-20 09:18:56.220 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.85 | totalMs=4.85
2026-03-20 09:19:03.246 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:19:03.246
2026-03-20 09:19:03.682 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=436.21
2026-03-20 09:19:03.686 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=439.89 | totalMs=439.89
2026-03-20 09:19:05.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:19:05.577
2026-03-20 09:19:05.621 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=39.76
2026-03-20 09:19:05.624 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=47.64 | totalMs=47.64
2026-03-20 09:19:50.058 | step 1 | route=IT_TicketPost | empId=48449 | query called at=09:19:50.058
2026-03-20 09:19:50.069 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-20 09:19:50.072 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=13.61 | totalMs=13.61
2026-03-20 09:19:50.075 | step 1 | route=IT_TicketPost | empId=48449 | query called at=09:19:50.075
2026-03-20 09:19:50.102 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=24.25
2026-03-20 09:19:50.114 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=39.06 | totalMs=39.06
2026-03-20 09:19:50.114 | step 1 | route=IT_TicketPost | empId=48449 | query called at=09:19:50.114
2026-03-20 09:19:50.117 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-20 09:19:50.117 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=2.47 | totalMs=2.47
2026-03-20 09:19:50.347 | step 1 | route=IT_Ticket | empId=48449 | query called at=09:19:50.347
2026-03-20 09:19:50.358 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-20 09:19:50.360 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-20 09:19:50.361 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-20 09:19:50.363 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-20 09:19:50.364 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-20 09:19:50.403 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=38.13
2026-03-20 09:19:50.403 | step 3 | route=IT_Ticket | empId=48449 | apiMs=55.54 | totalMs=55.54
2026-03-20 09:19:50.403 | step 1 | route=IT_Ticket | empId=48449 | query called at=09:19:50.403
2026-03-20 09:19:50.405 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-20 09:19:50.406 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-20 09:19:50.408 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-20 09:19:50.408 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.50 | totalMs=4.50
2026-03-20 09:20:44.535 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:20:44.535
2026-03-20 09:20:44.546 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-20 09:20:44.550 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=15.88 | totalMs=15.88
2026-03-20 09:20:44.554 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:20:44.554
2026-03-20 09:20:44.576 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=18.69
2026-03-20 09:20:44.579 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=24.75 | totalMs=24.75
2026-03-20 09:20:44.579 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:20:44.579
2026-03-20 09:20:44.581 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-20 09:20:44.582 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.38 | totalMs=2.38
2026-03-20 09:20:44.582 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:20:44.582
2026-03-20 09:20:44.583 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-20 09:20:44.584 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.52 | totalMs=1.52
2026-03-20 09:20:47.381 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:20:47.381
2026-03-20 09:20:47.392 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-20 09:20:47.397 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-20 09:20:47.402 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-20 09:20:47.403 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-20 09:20:47.405 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.69
2026-03-20 09:20:47.443 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=37.97
2026-03-20 09:20:47.444 | step 3 | route=IT_Ticket | empId=43200 | apiMs=62.30 | totalMs=62.30
2026-03-20 09:20:47.444 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:20:47.444
2026-03-20 09:20:47.446 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-20 09:20:47.447 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-20 09:20:47.448 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-20 09:20:47.449 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.56 | totalMs=4.56
2026-03-20 09:36:22.816 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:36:22.816
2026-03-20 09:36:22.955 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=137.82
2026-03-20 09:36:22.959 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=142.60 | totalMs=142.60
2026-03-20 09:36:23.433 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:36:23.433
2026-03-20 09:36:37.480 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:36:37.480
2026-03-20 09:36:37.638 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=157.73
2026-03-20 09:36:37.677 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=197.41 | totalMs=197.41
2026-03-20 09:36:37.681 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:36:37.681
2026-03-20 09:36:37.686 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-20 09:36:37.689 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.17
2026-03-20 09:36:37.696 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.93
2026-03-20 09:36:37.696 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=15.41 | totalMs=15.41
2026-03-20 09:36:41.349 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:36:41.349
2026-03-20 09:36:41.370 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=21.06
2026-03-20 09:36:41.374 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=25.43 | totalMs=25.43
2026-03-20 09:36:41.893 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:36:41.893
2026-03-20 09:44:01.523 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=09:44:01.523
2026-03-20 09:44:01.545 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=21.21
2026-03-20 09:44:01.545 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=22.10 | totalMs=22.10
2026-03-20 09:44:01.930 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:44:01.930
2026-03-20 09:44:07.837 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:44:07.837
2026-03-20 09:44:07.869 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=31.53
2026-03-20 09:44:07.876 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=39.32 | totalMs=39.32
2026-03-20 09:44:07.880 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:44:07.880
2026-03-20 09:44:07.885 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-20 09:44:07.886 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-20 09:44:07.887 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-20 09:44:07.888 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=7.82 | totalMs=7.82
2026-03-20 09:44:10.468 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=09:44:10.468
2026-03-20 09:44:10.490 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=22.23
2026-03-20 09:44:10.494 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=26.51 | totalMs=26.51
2026-03-20 09:44:10.820 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:44:10.820
2026-03-20 09:44:25.943 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:44:25.943
2026-03-20 09:44:25.966 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=22.08
2026-03-20 09:44:25.967 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-20 09:44:25.968 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-20 09:44:25.970 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-20 09:44:25.982 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=12.38
2026-03-20 09:44:26.000 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=17.57
2026-03-20 09:44:26.000 | step 3 | route=IT_Ticket | empId=57442 | apiMs=57.01 | totalMs=57.01
2026-03-20 09:44:26.001 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:44:26.001
2026-03-20 09:44:26.011 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=9.65
2026-03-20 09:44:26.012 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-20 09:44:26.013 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-20 09:44:26.013 | step 3 | route=IT_Ticket | empId=57442 | apiMs=12.42 | totalMs=12.42
2026-03-20 09:44:37.564 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:44:37.564
2026-03-20 09:44:37.832 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=267.58
2026-03-20 09:44:37.833 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=268.47 | totalMs=268.47
2026-03-20 09:44:42.898 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:44:42.898
2026-03-20 09:44:42.913 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=14.78
2026-03-20 09:44:42.917 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=19.08 | totalMs=19.08
2026-03-20 09:44:52.285 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:44:52.285
2026-03-20 09:44:52.296 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-20 09:44:52.300 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-20 09:44:52.305 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-20 09:44:52.309 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-20 09:44:52.310 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-20 09:44:52.344 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=33.34
2026-03-20 09:44:52.344 | step 3 | route=IT_Ticket | empId=49869 | apiMs=59.27 | totalMs=59.27
2026-03-20 09:44:52.345 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:44:52.345
2026-03-20 09:44:52.346 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-20 09:44:52.347 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-20 09:44:52.349 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-20 09:44:52.349 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.01 | totalMs=4.01
2026-03-20 09:45:25.465 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:45:25.465
2026-03-20 09:45:25.509 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=43.4
2026-03-20 09:45:25.510 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=44.19 | totalMs=44.19
2026-03-20 09:45:25.510 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:45:25.510
2026-03-20 09:45:25.604 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=93.43
2026-03-20 09:45:25.605 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=95.12 | totalMs=95.12
2026-03-20 09:45:25.605 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:45:25.605
2026-03-20 09:45:25.607 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-20 09:45:25.607 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=1.71 | totalMs=1.71
2026-03-20 09:45:25.608 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:45:25.608
2026-03-20 09:45:25.620 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.27
2026-03-20 09:45:25.621 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=13.04 | totalMs=13.04
2026-03-20 09:45:26.127 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:45:26.127
2026-03-20 09:45:26.513 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=386.02
2026-03-20 09:45:26.516 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=389.71 | totalMs=389.71
2026-03-20 09:45:28.277 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:45:28.277
2026-03-20 09:45:28.293 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=12.47
2026-03-20 09:45:28.298 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-03-20 09:45:28.299 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-20 09:45:28.305 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=5.5
2026-03-20 09:45:28.308 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=2.9
2026-03-20 09:45:28.398 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=89.94
2026-03-20 09:45:28.399 | step 3 | route=IT_Ticket | empId=57442 | apiMs=121.88 | totalMs=121.88
2026-03-20 09:45:28.399 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:45:28.399
2026-03-20 09:45:28.411 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=11.45
2026-03-20 09:45:28.419 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=7.7
2026-03-20 09:45:28.420 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-20 09:45:28.420 | step 3 | route=IT_Ticket | empId=57442 | apiMs=21.00 | totalMs=21.00
2026-03-20 09:45:28.828 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:45:28.828
2026-03-20 09:45:28.843 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.17
2026-03-20 09:45:28.846 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=18.05 | totalMs=18.05
2026-03-20 09:45:46.732 | step 1 | route=IT_Ticket | empId=34769 | query called at=09:45:46.732
2026-03-20 09:45:46.742 | step 2 | route=IT_Ticket | empId=34769 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-03-20 09:45:46.746 | step 2 | route=IT_Ticket | empId=34769 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-20 09:45:46.750 | step 2 | route=IT_Ticket | empId=34769 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-20 09:45:46.754 | step 2 | route=IT_Ticket | empId=34769 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-20 09:45:46.755 | step 2 | route=IT_Ticket | empId=34769 | query=Kpi_it_Ticket_Details | queryMs=0.78
2026-03-20 09:45:46.774 | step 2 | route=IT_Ticket | empId=34769 | query=VMS_Comp_login_proc | queryMs=18.35
2026-03-20 09:45:46.774 | step 3 | route=IT_Ticket | empId=34769 | apiMs=41.80 | totalMs=41.80
2026-03-20 09:45:46.774 | step 1 | route=IT_Ticket | empId=34769 | query called at=09:45:46.774
2026-03-20 09:45:46.776 | step 2 | route=IT_Ticket | empId=34769 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-20 09:45:46.777 | step 2 | route=IT_Ticket | empId=34769 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-20 09:45:46.778 | step 2 | route=IT_Ticket | empId=34769 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-20 09:45:46.778 | step 3 | route=IT_Ticket | empId=34769 | apiMs=3.72 | totalMs=3.72
2026-03-20 09:45:52.589 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34769 | query called at=09:45:52.589
2026-03-20 09:45:53.005 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34769 | query=KPI_IT_Ticket_Details_New | queryMs=414.84
2026-03-20 09:45:53.008 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34769 | apiMs=418.80 | totalMs=418.80
2026-03-20 09:45:54.275 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34769 | query called at=09:45:54.275
2026-03-20 09:45:54.286 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34769 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-20 09:45:54.290 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34769 | apiMs=14.84 | totalMs=14.84
2026-03-20 09:46:27.889 | step 1 | route=IT_TicketPost | empId=34769 | query called at=09:46:27.889
2026-03-20 09:46:27.900 | step 2 | route=IT_TicketPost | empId=34769 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-20 09:46:27.900 | step 3 | route=IT_TicketPost | empId=34769 | apiMs=10.64 | totalMs=10.64
2026-03-20 09:46:27.900 | step 1 | route=IT_TicketPost | empId=34769 | query called at=09:46:27.900
2026-03-20 09:46:27.936 | step 2 | route=IT_TicketPost | empId=34769 | query=IT_Ticket_Save_SPOC | queryMs=34.99
2026-03-20 09:46:27.938 | step 3 | route=IT_TicketPost | empId=34769 | apiMs=37.36 | totalMs=37.36
2026-03-20 09:46:27.938 | step 1 | route=IT_TicketPost | empId=34769 | query called at=09:46:27.938
2026-03-20 09:46:27.939 | step 2 | route=IT_TicketPost | empId=34769 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-20 09:46:27.940 | step 3 | route=IT_TicketPost | empId=34769 | apiMs=1.69 | totalMs=1.69
2026-03-20 09:46:27.940 | step 1 | route=IT_TicketPost | empId=34769 | query called at=09:46:27.940
2026-03-20 09:46:27.941 | step 2 | route=IT_TicketPost | empId=34769 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-20 09:46:27.942 | step 3 | route=IT_TicketPost | empId=34769 | apiMs=1.38 | totalMs=1.38
2026-03-20 09:46:30.362 | step 1 | route=IT_Ticket | empId=34769 | query called at=09:46:30.362
2026-03-20 09:46:30.372 | step 2 | route=IT_Ticket | empId=34769 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-20 09:46:30.376 | step 2 | route=IT_Ticket | empId=34769 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-20 09:46:30.380 | step 2 | route=IT_Ticket | empId=34769 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-20 09:46:30.382 | step 2 | route=IT_Ticket | empId=34769 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-20 09:46:30.383 | step 2 | route=IT_Ticket | empId=34769 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-20 09:46:30.417 | step 2 | route=IT_Ticket | empId=34769 | query=VMS_Comp_login_proc | queryMs=33.42
2026-03-20 09:46:30.417 | step 3 | route=IT_Ticket | empId=34769 | apiMs=55.69 | totalMs=55.69
2026-03-20 09:46:30.418 | step 1 | route=IT_Ticket | empId=34769 | query called at=09:46:30.418
2026-03-20 09:46:30.419 | step 2 | route=IT_Ticket | empId=34769 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-20 09:46:30.420 | step 2 | route=IT_Ticket | empId=34769 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-20 09:46:30.421 | step 2 | route=IT_Ticket | empId=34769 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-20 09:46:30.422 | step 3 | route=IT_Ticket | empId=34769 | apiMs=3.90 | totalMs=3.90
2026-03-20 09:48:10.510 | step 1 | route=IT_Ticket_Report | empId=43200 | query called at=09:48:10.510
2026-03-20 09:48:11.011 | step 2 | route=IT_Ticket_Report | empId=43200 | query=kpi_it_ticket_report_page_proc | queryMs=500.13
2026-03-20 09:48:11.014 | step 3 | route=IT_Ticket_Report | empId=43200 | apiMs=504.45 | totalMs=504.45
2026-03-20 09:48:12.714 | step 4 | route=pageRenderd | empId=43200 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:48:12.714
2026-03-20 09:49:21.697 | step 1 | route=IT_Ticket | empId=46682 | query called at=09:49:21.697
2026-03-20 09:49:21.805 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=107.98
2026-03-20 09:49:21.822 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=16.23
2026-03-20 09:49:21.839 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=16.49
2026-03-20 09:49:21.856 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=16.48
2026-03-20 09:49:21.936 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=80.43
2026-03-20 09:49:21.979 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=42.27
2026-03-20 09:49:21.979 | step 3 | route=IT_Ticket | empId=46682 | apiMs=282.32 | totalMs=282.32
2026-03-20 09:49:21.980 | step 1 | route=IT_Ticket | empId=46682 | query called at=09:49:21.980
2026-03-20 09:49:22.041 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=60.62
2026-03-20 09:49:22.049 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=8.32
2026-03-20 09:49:22.062 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=12.42
2026-03-20 09:49:22.062 | step 3 | route=IT_Ticket | empId=46682 | apiMs=82.58 | totalMs=82.58
2026-03-20 09:49:46.257 | step 1 | route=HW_Ticket_Report | empId=46682 | query called at=09:49:46.257
2026-03-20 09:49:46.285 | step 2 | route=HW_Ticket_Report | empId=46682 | query=hw_ticket_report_kpi_proc | queryMs=27.86
2026-03-20 09:49:46.289 | step 3 | route=HW_Ticket_Report | empId=46682 | apiMs=31.68 | totalMs=31.68
2026-03-20 09:49:47.111 | step 4 | route=pageRenderd | empId=46682 | Page=HW TICKET REPORT | page fully loaded at : 09:49:47.111
2026-03-20 09:50:08.149 | step 1 | route=IT_Ticket | empId=46682 | query called at=09:50:08.149
2026-03-20 09:50:08.158 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-03-20 09:50:08.162 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-20 09:50:08.167 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-20 09:50:08.170 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-20 09:50:08.172 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-20 09:50:08.173 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=1.51
2026-03-20 09:50:08.174 | step 3 | route=IT_Ticket | empId=46682 | apiMs=25.20 | totalMs=25.20
2026-03-20 09:50:08.174 | step 1 | route=IT_Ticket | empId=46682 | query called at=09:50:08.174
2026-03-20 09:50:08.175 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-20 09:50:08.176 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-20 09:50:08.177 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-20 09:50:08.178 | step 3 | route=IT_Ticket | empId=46682 | apiMs=3.52 | totalMs=3.52
2026-03-20 09:50:09.770 | step 1 | route=IT_Ticket | empId=59458 | query called at=09:50:09.770
2026-03-20 09:50:19.133 | step 2 | route=IT_Ticket | empId=59458 | query=KPI_IT_Ticket_Details_New | queryMs=9359.76
2026-03-20 09:50:19.141 | step 2 | route=IT_Ticket | empId=59458 | query=KPI_IT_Ticket_Details_New | queryMs=7.43
2026-03-20 09:50:19.149 | step 2 | route=IT_Ticket | empId=59458 | query=KPI_IT_Ticket_Details_New | queryMs=4.83
2026-03-20 09:50:19.157 | step 2 | route=IT_Ticket | empId=59458 | query=KPI_IT_Ticket_Details_New | queryMs=5.22
2026-03-20 09:50:19.161 | step 2 | route=IT_Ticket | empId=59458 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-20 09:50:19.163 | step 2 | route=IT_Ticket | empId=59458 | query=VMS_Comp_login_proc | queryMs=1.34
2026-03-20 09:50:19.163 | step 3 | route=IT_Ticket | empId=59458 | apiMs=9,393.94 | totalMs=9,393.94
2026-03-20 09:50:19.164 | step 1 | route=IT_Ticket | empId=59458 | query called at=09:50:19.164
2026-03-20 09:50:19.165 | step 2 | route=IT_Ticket | empId=59458 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-20 09:50:19.166 | step 2 | route=IT_Ticket | empId=59458 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-03-20 09:50:19.167 | step 2 | route=IT_Ticket | empId=59458 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-03-20 09:50:19.167 | step 3 | route=IT_Ticket | empId=59458 | apiMs=3.18 | totalMs=3.18
2026-03-20 09:51:14.178 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:51:14.178
2026-03-20 09:51:14.272 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=94.46
2026-03-20 09:51:14.276 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=98.33 | totalMs=98.33
2026-03-20 09:51:14.279 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:51:14.279
2026-03-20 09:51:14.292 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=9.45
2026-03-20 09:51:14.293 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=14.09 | totalMs=14.09
2026-03-20 09:51:14.293 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:51:14.293
2026-03-20 09:51:14.295 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-20 09:51:14.296 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.06 | totalMs=2.06
2026-03-20 09:51:17.145 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:51:17.145
2026-03-20 09:51:17.155 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-20 09:51:17.159 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-20 09:51:17.164 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-20 09:51:17.165 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-20 09:51:17.166 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-20 09:51:17.169 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=2.08
2026-03-20 09:51:17.169 | step 3 | route=IT_Ticket | empId=49869 | apiMs=23.93 | totalMs=23.93
2026-03-20 09:51:17.169 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:51:17.169
2026-03-20 09:51:17.171 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-20 09:51:17.172 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-20 09:51:17.173 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-20 09:51:17.173 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.00 | totalMs=4.00
2026-03-20 09:51:24.771 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=09:51:24.771
2026-03-20 09:51:24.827 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=55.5
2026-03-20 09:51:24.827 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=56.37 | totalMs=56.37
2026-03-20 09:51:25.194 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:25.194
2026-03-20 09:51:29.358 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:51:29.358
2026-03-20 09:51:29.377 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=19.24
2026-03-20 09:51:29.406 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=47.90 | totalMs=47.90
2026-03-20 09:51:29.409 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:51:29.409
2026-03-20 09:51:29.413 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-20 09:51:29.414 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-20 09:51:29.416 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-20 09:51:29.416 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=7.28 | totalMs=7.28
2026-03-20 09:51:32.927 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=09:51:32.927
2026-03-20 09:51:32.966 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=38.75
2026-03-20 09:51:32.970 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=42.39 | totalMs=42.39
2026-03-20 09:51:33.304 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:33.304
2026-03-20 09:57:20.526 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:57:20.526
2026-03-20 09:57:26.496 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=5969.52
2026-03-20 09:57:26.497 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=5,970.57 | totalMs=5,970.57
2026-03-20 09:57:30.735 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:57:30.735
2026-03-20 09:58:51.821 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:58:51.821
2026-03-20 09:58:51.860 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=37.7
2026-03-20 09:58:51.868 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.93
2026-03-20 09:58:51.874 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.87
2026-03-20 09:58:51.880 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=58.11 | totalMs=58.11
2026-03-20 09:58:51.887 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (68488, 19, Bank Letter request transfer to vendor, 1, 1, 68488, 2026-03-20).
2026-03-20 09:58:52.202 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:58:52.202
2026-03-20 09:58:52.233 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.84
2026-03-20 09:58:52.233 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.68 | totalMs=30.68
2026-03-20 09:58:52.800 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:58:52.800
2026-03-20 09:59:12.375 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:59:12.375
2026-03-20 09:59:12.387 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.33
2026-03-20 09:59:12.391 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=15.59 | totalMs=15.59
2026-03-20 09:59:12.394 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (68488, 19, Bank Letter request transfer to vendor, 1, 1, 68488, 2026-03-20).
2026-03-20 09:59:12.632 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:59:12.632
2026-03-20 09:59:12.665 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=32.4
2026-03-20 09:59:12.665 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.11 | totalMs=33.11
2026-03-20 09:59:13.191 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:13.191
2026-03-20 09:59:31.761 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:59:31.761
2026-03-20 09:59:31.790 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.37
2026-03-20 09:59:31.793 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.83 | totalMs=31.83
2026-03-20 09:59:32.725 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:32.725
2026-03-20 09:59:37.519 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:59:37.519
2026-03-20 09:59:37.531 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.52
2026-03-20 09:59:37.541 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=21.34 | totalMs=21.34
2026-03-20 09:59:37.545 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (68488, 19, Bank Letter request transfer to vendor, 1, 1, 68488, 2026-03-20).
2026-03-20 09:59:37.790 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:59:37.790
2026-03-20 09:59:37.820 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.82
2026-03-20 09:59:37.820 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=29.55 | totalMs=29.55
2026-03-20 09:59:38.453 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:38.453
2026-03-20 10:04:56.116 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=10:04:56.116
2026-03-20 10:04:56.218 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=101.35
2026-03-20 10:04:56.223 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=106.38 | totalMs=106.38
2026-03-20 10:19:56.861 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=10:19:56.861
2026-03-20 10:19:56.989 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=128.11
2026-03-20 10:19:56.990 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=129.02 | totalMs=129.02
2026-03-20 10:19:58.433 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=10:19:58.433
2026-03-20 10:19:58.444 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-03-20 10:19:58.444 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=11.54 | totalMs=11.54
2026-03-20 10:20:45.971 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:20:45.971
2026-03-20 10:20:45.981 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-20 10:20:45.986 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=15.44 | totalMs=15.44
2026-03-20 10:20:45.990 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:20:45.990
2026-03-20 10:20:46.128 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=135.21
2026-03-20 10:20:46.131 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=141.69 | totalMs=141.69
2026-03-20 10:20:46.132 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:20:46.132
2026-03-20 10:20:46.134 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-20 10:20:46.134 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.60 | totalMs=2.60
2026-03-20 10:20:49.445 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:20:49.445
2026-03-20 10:20:49.456 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-20 10:20:49.461 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-20 10:20:49.465 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-20 10:20:49.467 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-20 10:20:49.492 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=24.73
2026-03-20 10:20:49.501 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=8.72
2026-03-20 10:20:49.501 | step 3 | route=IT_Ticket | empId=49869 | apiMs=55.75 | totalMs=55.75
2026-03-20 10:20:49.502 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:20:49.502
2026-03-20 10:20:49.521 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=18.92
2026-03-20 10:20:49.522 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-20 10:20:49.523 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-20 10:20:49.524 | step 3 | route=IT_Ticket | empId=49869 | apiMs=22.13 | totalMs=22.13
2026-03-20 10:21:40.085 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:21:40.085
2026-03-20 10:21:40.096 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-20 10:21:40.097 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-20 10:21:40.098 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-20 10:21:40.099 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-20 10:21:40.100 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-03-20 10:21:40.102 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=1.59
2026-03-20 10:21:40.103 | step 3 | route=IT_Ticket | empId=55868 | apiMs=17.44 | totalMs=17.44
2026-03-20 10:21:40.103 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:21:40.103
2026-03-20 10:21:40.104 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-20 10:21:40.105 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-20 10:21:40.106 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-20 10:21:40.106 | step 3 | route=IT_Ticket | empId=55868 | apiMs=3.38 | totalMs=3.38
2026-03-20 10:21:46.362 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=10:21:46.362
2026-03-20 10:21:46.393 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=29.86
2026-03-20 10:21:46.393 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=30.75 | totalMs=30.75
2026-03-20 10:21:48.499 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=10:21:48.499
2026-03-20 10:21:48.517 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=17.58
2026-03-20 10:21:48.517 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=18.38 | totalMs=18.38
2026-03-20 10:23:01.564 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:23:01.564
2026-03-20 10:23:01.574 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-20 10:23:01.578 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=14.15 | totalMs=14.15
2026-03-20 10:23:01.581 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:23:01.581
2026-03-20 10:23:01.872 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=287.61
2026-03-20 10:23:01.945 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=363.68 | totalMs=363.68
2026-03-20 10:23:01.945 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:23:01.945
2026-03-20 10:23:01.947 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-20 10:23:01.948 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.25 | totalMs=2.25
2026-03-20 10:23:04.411 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:23:04.411
2026-03-20 10:23:04.424 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-20 10:23:04.429 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-20 10:23:04.431 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-20 10:23:04.432 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-20 10:23:04.434 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-20 10:23:04.437 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=2.62
2026-03-20 10:23:04.437 | step 3 | route=IT_Ticket | empId=55868 | apiMs=26.38 | totalMs=26.38
2026-03-20 10:23:04.437 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:23:04.437
2026-03-20 10:23:04.439 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-20 10:23:04.440 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-20 10:23:04.442 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-20 10:23:04.442 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.48 | totalMs=4.48
2026-03-20 10:23:53.319 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:23:53.319
2026-03-20 10:23:53.341 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=21.52
2026-03-20 10:23:53.348 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=3.07
2026-03-20 10:23:53.352 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-20 10:23:53.357 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-20 10:23:53.366 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=8.99
2026-03-20 10:23:53.368 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=1.7
2026-03-20 10:23:53.369 | step 3 | route=IT_Ticket | empId=20646 | apiMs=49.08 | totalMs=49.08
2026-03-20 10:23:53.369 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:23:53.369
2026-03-20 10:23:53.374 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=4.79
2026-03-20 10:23:53.375 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-20 10:23:53.377 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-20 10:23:53.377 | step 3 | route=IT_Ticket | empId=20646 | apiMs=8.00 | totalMs=8.00
2026-03-20 10:24:02.989 | step 1 | route=HW_TicketFun | empId= | query called at=10:24:02.989
2026-03-20 10:24:09.496 | step 2 | route=HW_TicketFun | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=6506.05
2026-03-20 10:24:09.496 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=6,507.10 | totalMs=6,507.10
2026-03-20 10:24:31.795 | step 1 | route=HW_TicketPost | empId=20646 | query called at=10:24:31.795
2026-03-20 10:24:34.312 | step 2 | route=HW_TicketPost | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=2516.15
2026-03-20 10:24:34.312 | step 3 | route=HW_TicketPost | empId=20646 | apiMs=2,517.10 | totalMs=2,517.10
2026-03-20 10:24:34.316 | step 1 | route=HW_TicketPost | empId=20646 | query called at=10:24:34.316
2026-03-20 10:24:34.321 | step 2 | route=HW_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-20 10:24:34.324 | step 3 | route=HW_TicketPost | empId=20646 | apiMs=8.31 | totalMs=8.31
2026-03-20 10:24:34.325 | step 1 | route=HW_TicketPost | empId=20646 | query called at=10:24:34.325
2026-03-20 10:24:34.327 | step 2 | route=HW_TicketPost | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-20 10:24:34.327 | step 3 | route=HW_TicketPost | empId=20646 | apiMs=2.04 | totalMs=2.04
2026-03-20 10:24:34.327 | step 1 | route=HW_TicketPost | empId=20646 | query called at=10:24:34.327
2026-03-20 10:24:34.673 | step 2 | route=HW_TicketPost | empId=20646 | query=hw_ticket_save_proc_kpi | queryMs=345.15
2026-03-20 10:24:34.683 | step 3 | route=HW_TicketPost | empId=20646 | apiMs=355.56 | totalMs=355.56
2026-03-20 10:24:36.957 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:24:36.957
2026-03-20 10:24:36.967 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-20 10:24:36.972 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-20 10:24:36.976 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-20 10:24:36.978 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-20 10:24:36.979 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-20 10:24:36.981 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=2.12
2026-03-20 10:24:36.982 | step 3 | route=IT_Ticket | empId=20646 | apiMs=24.59 | totalMs=24.59
2026-03-20 10:24:36.982 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:24:36.982
2026-03-20 10:24:36.983 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-20 10:24:36.985 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-20 10:24:36.986 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-20 10:24:36.986 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.17 | totalMs=4.17
2026-03-20 10:28:07.015 | step 5 | route=dashboard | empId=GLA0140 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-20 10:28:15.704 | step 5 | route=dashboard | empId=GLA0140 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-20 10:33:31.301 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:33:31.301
2026-03-20 10:33:31.329 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=27.29
2026-03-20 10:33:31.331 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-20 10:33:31.332 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-20 10:33:31.333 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-20 10:33:31.347 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=13.48
2026-03-20 10:33:31.353 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=6.43
2026-03-20 10:33:31.354 | step 3 | route=IT_Ticket | empId=52208 | apiMs=52.40 | totalMs=52.40
2026-03-20 10:33:31.354 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:33:31.354
2026-03-20 10:33:31.377 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=22.14
2026-03-20 10:33:31.380 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=2.94
2026-03-20 10:33:31.381 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-20 10:33:31.381 | step 3 | route=IT_Ticket | empId=52208 | apiMs=27.12 | totalMs=27.12
2026-03-20 10:33:46.931 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=10:33:46.931
2026-03-20 10:33:47.453 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=522.3
2026-03-20 10:33:47.454 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=523.22 | totalMs=523.22
2026-03-20 10:33:50.209 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=10:33:50.209
2026-03-20 10:33:50.233 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=22.91
2026-03-20 10:33:50.236 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=26.61 | totalMs=26.61
2026-03-20 10:34:24.357 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:34:24.357
2026-03-20 10:34:24.372 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=13.75
2026-03-20 10:34:24.372 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=14.79 | totalMs=14.79
2026-03-20 10:34:24.373 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:34:24.373
2026-03-20 10:34:24.415 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=41.4
2026-03-20 10:34:24.428 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=55.61 | totalMs=55.61
2026-03-20 10:34:24.429 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:34:24.429
2026-03-20 10:34:24.438 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.01
2026-03-20 10:34:24.438 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=9.73 | totalMs=9.73
2026-03-20 10:34:27.348 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:34:27.348
2026-03-20 10:34:27.368 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=20.2
2026-03-20 10:34:27.387 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=14.66
2026-03-20 10:34:27.404 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=13.5
2026-03-20 10:34:27.422 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=17.54
2026-03-20 10:34:27.439 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=17.24
2026-03-20 10:34:27.482 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=42
2026-03-20 10:34:27.482 | step 3 | route=IT_Ticket | empId=52208 | apiMs=134.10 | totalMs=134.10
2026-03-20 10:34:27.482 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:34:27.482
2026-03-20 10:34:27.499 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=16.58
2026-03-20 10:34:27.516 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=16.92
2026-03-20 10:34:27.534 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=16.88
2026-03-20 10:34:27.534 | step 3 | route=IT_Ticket | empId=52208 | apiMs=51.61 | totalMs=51.61
2026-03-20 10:36:22.837 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:36:22.837
2026-03-20 10:36:22.887 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=48.81
2026-03-20 10:36:22.891 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=53.26 | totalMs=53.26
2026-03-20 10:36:23.962 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:36:23.962
2026-03-20 10:43:25.474 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=10:43:25.474
2026-03-20 10:43:25.540 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=65.64
2026-03-20 10:43:25.543 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=69.24 | totalMs=69.24
2026-03-20 10:43:30.717 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=10:43:30.717
2026-03-20 10:43:30.936 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=218.25
2026-03-20 10:43:30.939 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=221.59 | totalMs=221.59
2026-03-20 10:44:11.141 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:44:11.141
2026-03-20 10:44:11.152 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-20 10:44:11.152 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=11.17 | totalMs=11.17
2026-03-20 10:44:11.153 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:44:11.153
2026-03-20 10:44:11.306 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=152.89
2026-03-20 10:44:11.328 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=174.75 | totalMs=174.75
2026-03-20 10:44:11.328 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:44:11.328
2026-03-20 10:44:11.352 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.81
2026-03-20 10:44:11.353 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=24.54 | totalMs=24.54
2026-03-20 10:44:11.353 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:44:11.353
2026-03-20 10:44:11.354 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-20 10:44:11.355 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=1.82 | totalMs=1.82
2026-03-20 10:44:14.024 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:44:14.024
2026-03-20 10:44:14.035 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-20 10:44:14.040 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-20 10:44:14.045 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-20 10:44:14.046 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-20 10:44:14.071 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=24.61
2026-03-20 10:44:14.080 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=8.83
2026-03-20 10:44:14.081 | step 3 | route=IT_Ticket | empId=55868 | apiMs=56.86 | totalMs=56.86
2026-03-20 10:44:14.081 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:44:14.081
2026-03-20 10:44:14.100 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=18.84
2026-03-20 10:44:14.102 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-20 10:44:14.103 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-20 10:44:14.103 | step 3 | route=IT_Ticket | empId=55868 | apiMs=22.14 | totalMs=22.14
2026-03-20 10:45:11.498 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=10:45:11.498
2026-03-20 10:45:11.547 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=49.15
2026-03-20 10:45:11.550 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=52.39 | totalMs=52.39
2026-03-20 10:45:12.000 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:12.000
2026-03-20 10:45:17.788 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=10:45:17.788
2026-03-20 10:45:17.850 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=61.25
2026-03-20 10:45:17.856 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-03-20 10:45:17.858 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=69.64 | totalMs=69.64
2026-03-20 10:45:17.858 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=10:45:17.858
2026-03-20 10:45:17.860 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-20 10:45:17.861 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-20 10:45:17.862 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-20 10:45:17.863 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=4.32 | totalMs=4.32
2026-03-20 10:45:17.863 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=10:45:17.863
2026-03-20 10:45:17.864 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-20 10:45:17.865 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-20 10:45:17.866 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-20 10:45:17.867 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=3.73 | totalMs=3.73
2026-03-20 10:45:18.092 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=10:45:18.092
2026-03-20 10:45:18.105 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=12.47
2026-03-20 10:45:18.105 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=13.24 | totalMs=13.24
2026-03-20 10:45:18.519 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:18.519
2026-03-20 10:53:23.944 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=10:53:23.944
2026-03-20 10:53:24.003 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=58.68
2026-03-20 10:53:24.003 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=59.62 | totalMs=59.62
2026-03-20 10:53:24.845 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:53:24.845
2026-03-20 10:53:27.798 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=10:53:27.798
2026-03-20 10:53:27.854 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=55.34
2026-03-20 10:53:27.865 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=2.46
2026-03-20 10:53:27.870 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=71.88 | totalMs=71.88
2026-03-20 10:53:27.872 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=10:53:27.872
2026-03-20 10:53:27.898 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.41
2026-03-20 10:53:27.899 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-20 10:53:27.901 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-20 10:53:27.901 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=29.22 | totalMs=29.22
2026-03-20 10:53:30.336 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=10:53:30.336
2026-03-20 10:53:30.338 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-20 10:53:30.342 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-20 10:53:30.345 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-20 10:53:30.347 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=11.45 | totalMs=11.45
2026-03-20 10:53:31.761 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=10:53:31.761
2026-03-20 10:53:31.785 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=23.44
2026-03-20 10:53:31.786 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=24.24 | totalMs=24.24
2026-03-20 10:53:32.286 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:53:32.286
2026-03-20 10:57:45.723 | step 1 | route=HW_TicketFun | empId= | query called at=10:57:45.723
2026-03-20 10:57:45.752 | step 2 | route=HW_TicketFun | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=28.4
2026-03-20 10:57:45.753 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=29.39 | totalMs=29.39
2026-03-20 10:57:47.569 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:57:47.569
2026-03-20 10:57:47.613 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=40.82
2026-03-20 10:57:47.618 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-20 10:57:47.620 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-20 10:57:47.621 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-20 10:57:47.646 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=24.88
2026-03-20 10:57:47.655 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=9.02
2026-03-20 10:57:47.656 | step 3 | route=IT_Ticket | empId=65386 | apiMs=87.08 | totalMs=87.08
2026-03-20 10:57:47.656 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:57:47.656
2026-03-20 10:57:47.658 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-20 10:57:47.659 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-20 10:57:47.661 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.65
2026-03-20 10:57:47.661 | step 3 | route=IT_Ticket | empId=65386 | apiMs=5.25 | totalMs=5.25
2026-03-20 10:58:03.084 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65386 | query called at=10:58:03.084
2026-03-20 10:58:03.222 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=137.71
2026-03-20 10:58:03.223 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65386 | apiMs=138.81 | totalMs=138.81
2026-03-20 10:58:05.089 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query called at=10:58:05.089
2026-03-20 10:58:05.115 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=25.4
2026-03-20 10:58:05.119 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65386 | apiMs=29.89 | totalMs=29.89
2026-03-20 10:58:35.355 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:58:35.355
2026-03-20 10:58:35.365 | step 2 | route=IT_TicketPost | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-03-20 10:58:35.369 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=13.68 | totalMs=13.68
2026-03-20 10:58:35.372 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:58:35.372
2026-03-20 10:58:35.409 | step 2 | route=IT_TicketPost | empId=65386 | query=IT_Ticket_Save_SPOC | queryMs=34.07
2026-03-20 10:58:35.421 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=49.44 | totalMs=49.44
2026-03-20 10:58:35.422 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:58:35.422
2026-03-20 10:58:35.439 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.56
2026-03-20 10:58:35.439 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=17.21 | totalMs=17.21
2026-03-20 10:58:41.481 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:58:41.481
2026-03-20 10:58:41.492 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-20 10:58:41.497 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-20 10:58:41.501 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-20 10:58:41.503 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-20 10:58:41.504 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-20 10:58:41.507 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=2.44
2026-03-20 10:58:41.508 | step 3 | route=IT_Ticket | empId=65386 | apiMs=26.75 | totalMs=26.75
2026-03-20 10:58:41.508 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:58:41.508
2026-03-20 10:58:41.509 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-20 10:58:41.513 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=3.53
2026-03-20 10:58:41.546 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=32.73
2026-03-20 10:58:41.547 | step 3 | route=IT_Ticket | empId=65386 | apiMs=38.73 | totalMs=38.73
2026-03-20 11:03:24.841 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=11:03:24.841
2026-03-20 11:03:24.947 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=105.46
2026-03-20 11:03:24.951 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=110.57 | totalMs=110.57
2026-03-20 11:03:30.063 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46682 | query called at=11:03:30.063
2026-03-20 11:03:30.076 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=12.49
2026-03-20 11:03:30.080 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46682 | apiMs=17.34 | totalMs=17.34
2026-03-20 11:04:08.473 | step 1 | route=IT_TicketPost | empId=46682 | query called at=11:04:08.473
2026-03-20 11:04:08.485 | step 2 | route=IT_TicketPost | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-03-20 11:04:08.490 | step 3 | route=IT_TicketPost | empId=46682 | apiMs=16.39 | totalMs=16.39
2026-03-20 11:04:08.493 | step 1 | route=IT_TicketPost | empId=46682 | query called at=11:04:08.493
2026-03-20 11:04:09.587 | step 2 | route=IT_TicketPost | empId=46682 | query=IT_Ticket_Save_SPOC | queryMs=1089.5
2026-03-20 11:04:09.930 | step 3 | route=IT_TicketPost | empId=46682 | apiMs=1,436.65 | totalMs=1,436.65
2026-03-20 11:04:09.931 | step 1 | route=IT_TicketPost | empId=46682 | query called at=11:04:09.931
2026-03-20 11:04:09.956 | step 2 | route=IT_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.68
2026-03-20 11:04:09.956 | step 3 | route=IT_TicketPost | empId=46682 | apiMs=25.53 | totalMs=25.53
2026-03-20 11:04:09.957 | step 1 | route=IT_TicketPost | empId=46682 | query called at=11:04:09.957
2026-03-20 11:04:09.959 | step 2 | route=IT_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-20 11:04:09.959 | step 3 | route=IT_TicketPost | empId=46682 | apiMs=2.32 | totalMs=2.32
2026-03-20 11:04:10.192 | step 1 | route=IT_Ticket | empId=46682 | query called at=11:04:10.192
2026-03-20 11:04:10.202 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-20 11:04:10.204 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-20 11:04:10.205 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-20 11:04:10.207 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-20 11:04:10.235 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=28.35
2026-03-20 11:04:10.246 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=10.58
2026-03-20 11:04:10.247 | step 3 | route=IT_Ticket | empId=46682 | apiMs=54.99 | totalMs=54.99
2026-03-20 11:04:10.247 | step 1 | route=IT_Ticket | empId=46682 | query called at=11:04:10.247
2026-03-20 11:04:10.267 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=19.46
2026-03-20 11:04:10.269 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.71
2026-03-20 11:04:10.270 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-20 11:04:10.271 | step 3 | route=IT_Ticket | empId=46682 | apiMs=23.36 | totalMs=23.36
2026-03-20 11:05:19.908 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=11:05:19.908
2026-03-20 11:05:19.919 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=10.79
2026-03-20 11:05:19.923 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=15.08 | totalMs=15.08
2026-03-20 11:05:30.874 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=11:05:30.874
2026-03-20 11:05:30.932 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=57.33
2026-03-20 11:05:30.936 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=62.05 | totalMs=62.05
2026-03-20 11:05:37.610 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=11:05:37.610
2026-03-20 11:05:37.622 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-03-20 11:05:37.626 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=16.12 | totalMs=16.12
2026-03-20 11:05:41.776 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=11:05:41.776
2026-03-20 11:05:41.823 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=47.2
2026-03-20 11:05:41.827 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=51.61 | totalMs=51.61
2026-03-20 11:10:01.559 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:10:01.559
2026-03-20 11:10:01.586 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=27.23
2026-03-20 11:10:01.591 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=3.84
2026-03-20 11:10:01.592 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-20 11:10:01.593 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-20 11:10:01.630 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=35.95
2026-03-20 11:10:01.639 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=8.51
2026-03-20 11:10:01.639 | step 3 | route=IT_Ticket | empId=60438 | apiMs=80.30 | totalMs=80.30
2026-03-20 11:10:01.639 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:10:01.639
2026-03-20 11:10:01.641 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-03-20 11:10:01.643 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-20 11:10:01.644 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-20 11:10:01.644 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.70 | totalMs=4.70
2026-03-20 11:10:16.825 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=11:10:16.825
2026-03-20 11:10:16.883 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=58.02
2026-03-20 11:10:16.883 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=58.87 | totalMs=58.87
2026-03-20 11:10:23.156 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=11:10:23.156
2026-03-20 11:10:23.211 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=54.72
2026-03-20 11:10:23.215 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=59.12 | totalMs=59.12
2026-03-20 11:10:39.765 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:10:39.765
2026-03-20 11:10:39.832 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=66.99
2026-03-20 11:10:39.836 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=71.09 | totalMs=71.09
2026-03-20 11:10:39.839 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:10:39.839
2026-03-20 11:10:40.045 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=202.42
2026-03-20 11:10:40.060 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=221.00 | totalMs=221.00
2026-03-20 11:10:40.060 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:10:40.060
2026-03-20 11:10:40.085 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.2
2026-03-20 11:10:40.085 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=25.00 | totalMs=25.00
2026-03-20 11:10:40.086 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:10:40.086
2026-03-20 11:10:40.087 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-20 11:10:40.087 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.67 | totalMs=1.67
2026-03-20 11:10:40.352 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:10:40.352
2026-03-20 11:10:40.362 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-20 11:10:40.364 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-20 11:10:40.366 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-20 11:10:40.367 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-20 11:10:40.369 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-20 11:10:40.378 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=9.21
2026-03-20 11:10:40.379 | step 3 | route=IT_Ticket | empId=60438 | apiMs=26.71 | totalMs=26.71
2026-03-20 11:10:40.379 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:10:40.379
2026-03-20 11:10:40.381 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-20 11:10:40.382 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-20 11:10:40.383 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-20 11:10:40.384 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.67 | totalMs=4.67
2026-03-20 11:12:45.926 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:12:45.926
2026-03-20 11:12:45.938 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.78
2026-03-20 11:12:45.944 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-20 11:12:45.948 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-20 11:12:45.952 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-20 11:12:45.953 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-20 11:12:45.959 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.06
2026-03-20 11:12:45.959 | step 3 | route=IT_Ticket | empId=61350 | apiMs=32.96 | totalMs=32.96
2026-03-20 11:12:45.959 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:12:45.959
2026-03-20 11:12:45.961 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-20 11:12:45.962 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-20 11:12:46.004 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=41.77
2026-03-20 11:12:46.004 | step 3 | route=IT_Ticket | empId=61350 | apiMs=44.90 | totalMs=44.90
2026-03-20 11:12:57.127 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=11:12:57.127
2026-03-20 11:12:57.182 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54
2026-03-20 11:12:57.186 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.52 | totalMs=58.52
2026-03-20 11:13:01.307 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=11:13:01.307
2026-03-20 11:13:01.318 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-20 11:13:01.319 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=11.08 | totalMs=11.08
2026-03-20 11:15:38.013 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:15:38.013
2026-03-20 11:15:38.055 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=40.94
2026-03-20 11:15:38.059 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=45.49 | totalMs=45.49
2026-03-20 11:15:38.062 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:15:38.062
2026-03-20 11:15:38.090 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=25.03
2026-03-20 11:15:38.095 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=32.53 | totalMs=32.53
2026-03-20 11:15:38.095 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:15:38.095
2026-03-20 11:15:38.119 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.69
2026-03-20 11:15:38.119 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=24.46 | totalMs=24.46
2026-03-20 11:15:38.120 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:15:38.120
2026-03-20 11:15:38.121 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-20 11:15:38.122 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.65 | totalMs=1.65
2026-03-20 11:15:38.391 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:15:38.391
2026-03-20 11:15:38.401 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-20 11:15:38.403 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-20 11:15:38.404 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-20 11:15:38.406 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-20 11:15:38.431 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=25.24
2026-03-20 11:15:38.434 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=2.31
2026-03-20 11:15:38.434 | step 3 | route=IT_Ticket | empId=61350 | apiMs=43.32 | totalMs=43.32
2026-03-20 11:15:38.434 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:15:38.434
2026-03-20 11:15:38.454 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=19.36
2026-03-20 11:15:38.504 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=49.69
2026-03-20 11:15:38.506 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-20 11:15:38.506 | step 3 | route=IT_Ticket | empId=61350 | apiMs=71.38 | totalMs=71.38
2026-03-20 11:15:59.491 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:15:59.491
2026-03-20 11:15:59.501 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-20 11:15:59.502 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-20 11:15:59.504 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-20 11:15:59.505 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-20 11:15:59.506 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-20 11:15:59.508 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.9
2026-03-20 11:15:59.509 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.14 | totalMs=18.14
2026-03-20 11:15:59.509 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:15:59.509
2026-03-20 11:15:59.511 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-20 11:15:59.512 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-20 11:15:59.513 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-20 11:15:59.514 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.41 | totalMs=4.41
2026-03-20 11:16:06.311 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:16:06.311
2026-03-20 11:16:06.391 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=76.81
2026-03-20 11:16:06.395 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=83.94 | totalMs=83.94
2026-03-20 11:16:08.194 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=11:16:08.194
2026-03-20 11:16:08.244 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=45.59
2026-03-20 11:16:08.247 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=53.47 | totalMs=53.47
2026-03-20 11:16:11.137 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:16:11.137
2026-03-20 11:16:11.172 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=33.88
2026-03-20 11:16:11.172 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=34.68 | totalMs=34.68
2026-03-20 11:16:11.715 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=11:16:11.715
2026-03-20 11:16:11.729 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-20 11:16:11.733 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=17.08 | totalMs=17.08
2026-03-20 11:16:34.618 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:16:34.618
2026-03-20 11:16:34.629 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-20 11:16:34.632 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.83 | totalMs=13.83
2026-03-20 11:16:34.636 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:16:34.636
2026-03-20 11:16:34.648 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=8.9
2026-03-20 11:16:34.649 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.64 | totalMs=13.64
2026-03-20 11:16:34.649 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:16:34.649
2026-03-20 11:16:34.651 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-20 11:16:34.652 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.16 | totalMs=2.16
2026-03-20 11:16:34.652 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:16:34.652
2026-03-20 11:16:34.653 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-20 11:16:34.654 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.50 | totalMs=1.50
2026-03-20 11:16:37.925 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:16:37.925
2026-03-20 11:16:37.935 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-20 11:16:37.940 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-20 11:16:37.944 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-20 11:16:37.948 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-20 11:16:37.950 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-20 11:16:37.952 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.28
2026-03-20 11:16:37.953 | step 3 | route=IT_Ticket | empId=51415 | apiMs=27.89 | totalMs=27.89
2026-03-20 11:16:37.953 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:16:37.953
2026-03-20 11:16:37.955 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-20 11:16:37.956 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-20 11:16:37.958 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-03-20 11:16:37.958 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.02 | totalMs=5.02
2026-03-20 11:17:21.734 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:17:21.734
2026-03-20 11:17:21.789 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=54.26
2026-03-20 11:17:21.792 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=58.31 | totalMs=58.31
2026-03-20 11:17:23.794 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:17:23.794
2026-03-20 11:17:31.166 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:17:31.166
2026-03-20 11:17:31.255 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=88.82
2026-03-20 11:17:31.292 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=126.71 | totalMs=126.71
2026-03-20 11:17:31.293 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:17:31.293
2026-03-20 11:17:31.304 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.07
2026-03-20 11:17:31.385 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=80.32
2026-03-20 11:17:31.387 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-20 11:17:31.387 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=94.17 | totalMs=94.17
2026-03-20 11:17:34.921 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:17:34.921
2026-03-20 11:17:34.946 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=25.19
2026-03-20 11:17:34.950 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=28.95 | totalMs=28.95
2026-03-20 11:17:35.511 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:17:35.511
2026-03-20 11:17:39.133 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:17:39.133
2026-03-20 11:17:39.163 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=29.24
2026-03-20 11:17:39.165 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=32.25 | totalMs=32.25
2026-03-20 11:17:39.166 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:17:39.166
2026-03-20 11:17:39.167 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-20 11:17:39.169 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-20 11:17:39.170 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-20 11:17:39.170 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.61 | totalMs=4.61
2026-03-20 11:17:42.561 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:17:42.561
2026-03-20 11:17:42.587 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=23.28
2026-03-20 11:17:42.591 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=29.95 | totalMs=29.95
2026-03-20 11:17:43.110 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:17:43.110
2026-03-20 11:17:45.402 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:17:45.402
2026-03-20 11:17:45.434 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.51
2026-03-20 11:17:45.435 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=33.36 | totalMs=33.36
2026-03-20 11:17:46.333 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:17:46.333
2026-03-20 11:17:46.344 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.76
2026-03-20 11:17:46.346 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.12 | totalMs=13.12
2026-03-20 11:17:46.346 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:17:46.346
2026-03-20 11:17:46.348 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-03-20 11:17:46.349 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-20 11:17:46.351 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-20 11:17:46.351 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.64 | totalMs=4.64
2026-03-20 11:17:48.637 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:17:48.637
2026-03-20 11:17:48.669 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.64
2026-03-20 11:17:48.669 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=32.49 | totalMs=32.49
2026-03-20 11:17:49.811 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:17:49.811
2026-03-20 11:17:49.837 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.73
2026-03-20 11:17:49.841 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=29.29 | totalMs=29.29
2026-03-20 11:17:50.337 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:17:50.337
2026-03-20 11:17:53.081 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:17:53.081
2026-03-20 11:17:53.093 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.72
2026-03-20 11:17:53.095 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.12 | totalMs=13.12
2026-03-20 11:17:53.095 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:17:53.095
2026-03-20 11:17:53.097 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-20 11:17:53.098 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-20 11:17:53.099 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-20 11:17:53.100 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.82 | totalMs=4.82
2026-03-20 11:17:55.880 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:17:55.880
2026-03-20 11:17:55.906 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.36
2026-03-20 11:17:55.909 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=28.93 | totalMs=28.93
2026-03-20 11:17:56.516 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:17:56.516
2026-03-20 11:17:57.456 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:17:57.456
2026-03-20 11:17:57.467 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-03-20 11:17:57.468 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.34 | totalMs=11.34
2026-03-20 11:17:57.468 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:17:57.468
2026-03-20 11:17:57.474 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=6.09
2026-03-20 11:17:57.477 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.44 | totalMs=9.44
2026-03-20 11:17:57.478 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:17:57.478
2026-03-20 11:17:57.505 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.53
2026-03-20 11:17:57.505 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=27.28 | totalMs=27.28
2026-03-20 11:17:57.506 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:17:57.506
2026-03-20 11:17:57.507 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-20 11:17:57.507 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.69 | totalMs=1.69
2026-03-20 11:17:59.605 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:17:59.605
2026-03-20 11:17:59.619 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-20 11:17:59.624 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-20 11:17:59.629 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-20 11:17:59.630 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-20 11:17:59.632 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-20 11:17:59.634 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.41
2026-03-20 11:17:59.635 | step 3 | route=IT_Ticket | empId=51415 | apiMs=29.40 | totalMs=29.40
2026-03-20 11:17:59.635 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:17:59.635
2026-03-20 11:17:59.638 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.02
2026-03-20 11:17:59.668 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=29.8
2026-03-20 11:17:59.670 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.85
2026-03-20 11:17:59.670 | step 3 | route=IT_Ticket | empId=51415 | apiMs=35.01 | totalMs=35.01
2026-03-20 11:17:59.755 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:17:59.755
2026-03-20 11:17:59.766 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.84
2026-03-20 11:17:59.768 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.06 | totalMs=13.06
2026-03-20 11:17:59.772 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-20).
2026-03-20 11:18:00.009 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:18:00.009
2026-03-20 11:18:00.033 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.96
2026-03-20 11:18:00.033 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.13 | totalMs=24.13
2026-03-20 11:18:00.560 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:18:00.560
2026-03-20 11:18:14.763 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:18:14.763
2026-03-20 11:18:14.824 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=60.54
2026-03-20 11:18:14.824 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=61.38 | totalMs=61.38
2026-03-20 11:18:20.682 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:18:20.682
2026-03-20 11:18:20.734 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=51.44
2026-03-20 11:18:20.738 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=55.85 | totalMs=55.85
2026-03-20 11:18:37.959 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:18:37.959
2026-03-20 11:18:37.973 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.98
2026-03-20 11:18:37.976 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.88 | totalMs=16.88
2026-03-20 11:18:37.979 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:18:37.979
2026-03-20 11:18:38.012 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=29.86
2026-03-20 11:18:38.020 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=40.66 | totalMs=40.66
2026-03-20 11:18:38.020 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:18:38.020
2026-03-20 11:18:38.021 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-20 11:18:38.022 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.67 | totalMs=1.67
2026-03-20 11:18:38.022 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:18:38.022
2026-03-20 11:18:38.023 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-20 11:18:38.023 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.28 | totalMs=1.28
2026-03-20 11:18:40.057 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:18:40.057
2026-03-20 11:18:40.068 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-20 11:18:40.072 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-20 11:18:40.076 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-20 11:18:40.077 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-20 11:18:40.079 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-20 11:18:40.081 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.05
2026-03-20 11:18:40.081 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.16 | totalMs=24.16
2026-03-20 11:18:40.082 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:18:40.082
2026-03-20 11:18:40.083 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-20 11:18:40.085 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-20 11:18:40.087 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-20 11:18:40.087 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.97 | totalMs=4.97
2026-03-20 11:18:41.497 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:18:41.497
2026-03-20 11:18:41.507 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-20 11:18:41.511 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.50 | totalMs=13.50
2026-03-20 11:18:41.514 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:18:41.514
2026-03-20 11:18:41.529 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=12.55
2026-03-20 11:18:41.531 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=17.15 | totalMs=17.15
2026-03-20 11:18:41.531 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:18:41.531
2026-03-20 11:18:41.533 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-20 11:18:41.533 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.73 | totalMs=1.73
2026-03-20 11:18:41.533 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:18:41.533
2026-03-20 11:18:41.535 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-20 11:18:41.535 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.54 | totalMs=1.54
2026-03-20 11:18:41.789 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:18:41.789
2026-03-20 11:18:41.800 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-20 11:18:41.801 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-20 11:18:41.803 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-20 11:18:41.804 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-20 11:18:41.805 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-20 11:18:41.808 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.92
2026-03-20 11:18:41.808 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.59 | totalMs=18.59
2026-03-20 11:18:41.808 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:18:41.808
2026-03-20 11:18:41.810 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-20 11:18:41.811 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-20 11:18:41.855 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=42.87
2026-03-20 11:18:41.855 | step 3 | route=IT_Ticket | empId=61350 | apiMs=46.53 | totalMs=46.53
2026-03-20 11:18:48.921 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:18:48.921
2026-03-20 11:18:48.960 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=38.49
2026-03-20 11:18:48.961 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=39.30 | totalMs=39.30
2026-03-20 11:18:58.118 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:18:58.118
2026-03-20 11:18:58.147 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=28.06
2026-03-20 11:18:58.150 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=31.93 | totalMs=31.93
2026-03-20 11:19:01.801 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:19:01.801
2026-03-20 11:19:01.840 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=38.36
2026-03-20 11:19:01.845 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=43.35 | totalMs=43.35
2026-03-20 11:19:12.788 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:19:12.788
2026-03-20 11:19:12.802 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.02
2026-03-20 11:19:12.806 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.74 | totalMs=17.74
2026-03-20 11:19:12.810 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:19:12.810
2026-03-20 11:19:12.830 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=15.46
2026-03-20 11:19:12.832 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.24 | totalMs=22.24
2026-03-20 11:19:12.832 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:19:12.832
2026-03-20 11:19:12.834 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-20 11:19:12.834 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.74 | totalMs=1.74
2026-03-20 11:19:12.834 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:19:12.834
2026-03-20 11:19:12.836 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-20 11:19:12.836 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.38 | totalMs=1.38
2026-03-20 11:19:15.876 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:19:15.876
2026-03-20 11:19:15.886 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-20 11:19:15.892 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-20 11:19:15.896 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-20 11:19:15.897 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-20 11:19:15.898 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-20 11:19:15.901 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2
2026-03-20 11:19:15.901 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.86 | totalMs=24.86
2026-03-20 11:19:15.901 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:19:15.901
2026-03-20 11:19:15.903 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-20 11:19:15.904 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-20 11:19:15.905 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-20 11:19:15.906 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.27 | totalMs=4.27
2026-03-20 11:19:18.854 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:19:18.854
2026-03-20 11:19:18.879 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=23.96
2026-03-20 11:19:18.883 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=28.58 | totalMs=28.58
2026-03-20 11:19:19.336 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:19:19.336
2026-03-20 11:19:26.402 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:19:26.402
2026-03-20 11:19:26.428 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=25.81
2026-03-20 11:19:26.447 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=13.08
2026-03-20 11:19:26.466 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=14.74
2026-03-20 11:19:26.472 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.53
2026-03-20 11:19:26.474 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=71.89 | totalMs=71.89
2026-03-20 11:19:26.474 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:19:26.474
2026-03-20 11:19:26.476 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-20 11:19:26.477 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-20 11:19:26.479 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-20 11:19:26.479 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.78 | totalMs=4.78
2026-03-20 11:19:30.278 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:19:30.278
2026-03-20 11:19:30.281 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-20 11:19:30.285 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-20 11:19:30.289 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-20 11:19:30.292 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=13.62 | totalMs=13.62
2026-03-20 11:19:31.761 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:19:31.761
2026-03-20 11:19:31.763 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-20 11:19:31.764 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-20 11:19:31.765 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-20 11:19:31.766 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.67 | totalMs=4.67
2026-03-20 11:19:33.688 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:19:33.688
2026-03-20 11:19:33.690 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-20 11:19:33.691 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-20 11:19:33.693 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-20 11:19:33.693 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.24 | totalMs=5.24
2026-03-20 11:19:35.284 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:19:35.284
2026-03-20 11:19:35.336 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=51.91
2026-03-20 11:19:35.337 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=52.74 | totalMs=52.74
2026-03-20 11:19:36.023 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:19:36.023
2026-03-20 11:30:41.868 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=11:30:41.868
2026-03-20 11:30:41.920 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=51.29
2026-03-20 11:30:41.924 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=55.36 | totalMs=55.36
2026-03-20 11:30:42.512 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:42.512
2026-03-20 11:30:55.832 | step 1 | route=SPOC_Entry_Save | empId=68539 | query called at=11:30:55.832
2026-03-20 11:30:55.858 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=IT_Ticket_Update_SPOC | queryMs=25.98
2026-03-20 11:30:55.864 | step 3 | route=SPOC_Entry_Save | empId=68539 | apiMs=31.73 | totalMs=31.73
2026-03-20 11:30:55.867 | step 1 | route=SPOC_Entry_Save | empId=68539 | query called at=11:30:55.867
2026-03-20 11:30:55.938 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=67.6
2026-03-20 11:30:55.940 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-20 11:30:55.941 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-20 11:30:55.941 | step 3 | route=SPOC_Entry_Save | empId=68539 | apiMs=74.04 | totalMs=74.04
2026-03-20 11:30:56.176 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=11:30:56.176
2026-03-20 11:30:56.193 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=16.49
2026-03-20 11:30:56.193 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=17.24 | totalMs=17.24
2026-03-20 11:30:56.792 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:56.792
2026-03-20 11:32:13.446 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:32:13.446
2026-03-20 11:32:13.531 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=85.01
2026-03-20 11:32:13.536 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=90.02 | totalMs=90.02
2026-03-20 11:32:16.933 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:32:16.933
2026-03-20 11:32:17.509 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=575.32
2026-03-20 11:32:17.510 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=576.19 | totalMs=576.19
2026-03-20 11:32:30.185 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:30.185
2026-03-20 11:32:30.202 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.28
2026-03-20 11:32:30.206 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=20.72 | totalMs=20.72
2026-03-20 11:32:30.209 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:30.209
2026-03-20 11:32:30.298 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=85.45
2026-03-20 11:32:30.311 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=101.49 | totalMs=101.49
2026-03-20 11:32:30.311 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:30.311
2026-03-20 11:32:30.320 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-03-20 11:32:30.320 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.81 | totalMs=8.81
2026-03-20 11:32:30.320 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:30.320
2026-03-20 11:32:30.328 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.28
2026-03-20 11:32:30.328 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.91 | totalMs=7.91
2026-03-20 11:32:36.460 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:32:36.460
2026-03-20 11:32:36.471 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-20 11:32:36.477 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.06
2026-03-20 11:32:36.482 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-20 11:32:36.483 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-20 11:32:36.508 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=25.02
2026-03-20 11:32:36.518 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=8.99
2026-03-20 11:32:36.518 | step 3 | route=IT_Ticket | empId=51415 | apiMs=58.15 | totalMs=58.15
2026-03-20 11:32:36.518 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:32:36.518
2026-03-20 11:32:36.538 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=18.71
2026-03-20 11:32:36.539 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-20 11:32:36.540 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-20 11:32:36.540 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.85 | totalMs=21.85
2026-03-20 11:32:38.875 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:32:38.875
2026-03-20 11:32:38.912 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=36.16
2026-03-20 11:32:38.915 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.89 | totalMs=39.89
2026-03-20 11:32:39.375 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:32:39.375
2026-03-20 11:32:42.377 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:32:42.377
2026-03-20 11:32:42.389 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.88
2026-03-20 11:32:42.396 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=19.50 | totalMs=19.50
2026-03-20 11:32:42.400 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:32:42.400
2026-03-20 11:32:42.404 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-20 11:32:42.406 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-20 11:32:42.407 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-20 11:32:42.407 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.93 | totalMs=7.93
2026-03-20 11:32:44.945 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:32:44.945
2026-03-20 11:32:44.981 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.47
2026-03-20 11:32:44.984 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.05 | totalMs=39.05
2026-03-20 11:32:45.967 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:32:45.967
2026-03-20 11:54:53.375 | step 1 | route=Ticket_SPOC_Approve | empId=46682 | query called at=11:54:53.375
2026-03-20 11:54:53.402 | step 2 | route=Ticket_SPOC_Approve | empId=46682 | query=IT_TIcket_SPOCApp_Report | queryMs=27.14
2026-03-20 11:54:53.403 | step 3 | route=Ticket_SPOC_Approve | empId=46682 | apiMs=27.93 | totalMs=27.93
2026-03-20 11:54:53.770 | step 4 | route=pageRenderd | empId=46682 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:54:53.770
2026-03-20 11:54:59.237 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:54:59.237
2026-03-20 11:54:59.278 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=40.34
2026-03-20 11:54:59.279 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-20 11:54:59.281 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-20 11:54:59.282 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-20 11:54:59.308 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=25.19
2026-03-20 11:54:59.318 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=9.73
2026-03-20 11:54:59.318 | step 3 | route=IT_Ticket | empId=49869 | apiMs=81.19 | totalMs=81.19
2026-03-20 11:54:59.318 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:54:59.318
2026-03-20 11:54:59.338 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=18.86
2026-03-20 11:54:59.339 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-20 11:54:59.340 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-20 11:54:59.340 | step 3 | route=IT_Ticket | empId=49869 | apiMs=21.87 | totalMs=21.87
2026-03-20 11:55:05.364 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=11:55:05.364
2026-03-20 11:55:05.459 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=95.12
2026-03-20 11:55:05.463 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=98.91 | totalMs=98.91
2026-03-20 11:55:08.006 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=11:55:08.006
2026-03-20 11:55:08.442 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=435.87
2026-03-20 11:55:08.447 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=441.16 | totalMs=441.16
2026-03-20 11:55:10.248 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=11:55:10.248
2026-03-20 11:55:10.271 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=23.18
2026-03-20 11:55:10.274 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=26.65 | totalMs=26.65
2026-03-20 11:55:26.956 | step 1 | route=IT_TicketPost | empId=49869 | query called at=11:55:26.956
2026-03-20 11:55:26.983 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=25.93
2026-03-20 11:55:26.983 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=26.80 | totalMs=26.80
2026-03-20 11:55:26.984 | step 1 | route=IT_TicketPost | empId=49869 | query called at=11:55:26.984
2026-03-20 11:55:27.088 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=104.13
2026-03-20 11:55:27.117 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=133.43 | totalMs=133.43
2026-03-20 11:55:27.118 | step 1 | route=IT_TicketPost | empId=49869 | query called at=11:55:27.118
2026-03-20 11:55:27.134 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.41
2026-03-20 11:55:27.135 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=17.09 | totalMs=17.09
2026-03-20 11:55:29.997 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:55:29.997
2026-03-20 11:55:30.010 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=13.08
2026-03-20 11:55:30.022 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=8.65
2026-03-20 11:55:30.031 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=5.15
2026-03-20 11:55:30.039 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-03-20 11:55:30.047 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=8.07
2026-03-20 11:55:30.057 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=8.76
2026-03-20 11:55:30.057 | step 3 | route=IT_Ticket | empId=49869 | apiMs=59.99 | totalMs=59.99
2026-03-20 11:55:30.057 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:55:30.057
2026-03-20 11:55:30.065 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=7.37
2026-03-20 11:55:30.073 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-20 11:55:30.082 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-20 11:55:30.082 | step 3 | route=IT_Ticket | empId=49869 | apiMs=24.71 | totalMs=24.71
2026-03-20 12:15:13.339 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:15:13.339
2026-03-20 12:15:13.373 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=33.51
2026-03-20 12:15:13.374 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-20 12:15:13.376 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-20 12:15:13.377 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-20 12:15:13.396 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=19.09
2026-03-20 12:15:13.404 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=7
2026-03-20 12:15:13.404 | step 3 | route=IT_Ticket | empId=41332 | apiMs=65.40 | totalMs=65.40
2026-03-20 12:15:13.404 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:15:13.404
2026-03-20 12:15:13.419 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=14.42
2026-03-20 12:15:13.420 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-20 12:15:13.422 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-20 12:15:13.422 | step 3 | route=IT_Ticket | empId=41332 | apiMs=17.50 | totalMs=17.50
2026-03-20 12:15:24.628 | step 1 | route=HW_TicketFun | empId= | query called at=12:15:24.628
2026-03-20 12:15:24.648 | step 2 | route=HW_TicketFun | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=18.51
2026-03-20 12:15:24.651 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=23.16 | totalMs=23.16
2026-03-20 12:15:40.126 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:15:40.126
2026-03-20 12:15:40.153 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=26.61
2026-03-20 12:15:40.157 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=30.52 | totalMs=30.52
2026-03-20 12:15:40.160 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:15:40.160
2026-03-20 12:15:40.187 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.63
2026-03-20 12:15:40.187 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=27.27 | totalMs=27.27
2026-03-20 12:15:40.188 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:15:40.188
2026-03-20 12:15:40.190 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-20 12:15:40.190 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=1.99 | totalMs=1.99
2026-03-20 12:15:40.190 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:15:40.190
2026-03-20 12:15:40.220 | step 2 | route=HW_TicketPost | empId=41332 | query=hw_ticket_save_proc_kpi | queryMs=29.86 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (M RUBAVANAN/GKA0450, 7, Need tonner, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=M RUBAVANAN/GKA0450,@type_iss=7,@issue_Describ=Need tonner,@severity=1,@compid=2,@date=20-Mar-2026,@Emplno=41332,@filepath=,@filepath2=,@mod_id=2)
2026-03-20 12:15:40.230 | step 5 | route=HW_TicketPost | empId=41332 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (M RUBAVANAN/GKA0450, 7, Need tonner, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=M RUBAVANAN/GKA0450,@type_iss=7,@issue_Describ=Need tonner,@severity=1,@compid=2,@date=20-Mar-2026,@Emplno=41332,@filepath=,@filepath2=,@mod_id=2)
2026-03-20 12:15:40.449 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:15:40.449
2026-03-20 12:15:40.460 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-20 12:15:40.462 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-20 12:15:40.463 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-20 12:15:40.464 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-20 12:15:40.466 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-20 12:15:40.469 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=2.34
2026-03-20 12:15:40.469 | step 3 | route=IT_Ticket | empId=41332 | apiMs=19.45 | totalMs=19.45
2026-03-20 12:15:40.469 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:15:40.469
2026-03-20 12:15:40.471 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-20 12:15:40.472 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-20 12:15:40.474 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-20 12:15:40.474 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.60 | totalMs=4.60
2026-03-20 12:15:50.322 | step 1 | route=HW_TicketFun | empId= | query called at=12:15:50.322
2026-03-20 12:15:50.335 | step 2 | route=HW_TicketFun | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=9.78
2026-03-20 12:15:50.339 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.82 | totalMs=16.82
2026-03-20 12:15:51.888 | step 1 | route=HW_TicketFun | empId= | query called at=12:15:51.888
2026-03-20 12:15:51.899 | step 2 | route=HW_TicketFun | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=9.77
2026-03-20 12:15:51.899 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=10.69 | totalMs=10.69
2026-03-20 12:16:06.036 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:16:06.036
2026-03-20 12:16:06.076 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=39.2
2026-03-20 12:16:06.080 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=43.51 | totalMs=43.51
2026-03-20 12:16:06.083 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:16:06.083
2026-03-20 12:16:06.094 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.75
2026-03-20 12:16:06.095 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=11.37 | totalMs=11.37
2026-03-20 12:16:06.095 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:16:06.095
2026-03-20 12:16:06.103 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=7.86
2026-03-20 12:16:06.103 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=8.48 | totalMs=8.48
2026-03-20 12:16:06.104 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:16:06.104
2026-03-20 12:16:06.108 | step 2 | route=HW_TicketPost | empId=41332 | query=hw_ticket_save_proc_kpi | queryMs=4.39 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (M RUBAVANAN/GKA0450, 7, Printer - Need tonner, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=M RUBAVANAN/GKA0450,@type_iss=7,@issue_Describ=Printer - Need tonner,@severity=1,@compid=2,@date=20-Mar-2026,@Emplno=41332,@filepath=,@filepath2=,@mod_id=2)
2026-03-20 12:16:06.127 | step 5 | route=HW_TicketPost | empId=41332 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (M RUBAVANAN/GKA0450, 7, Printer - Need tonner, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=M RUBAVANAN/GKA0450,@type_iss=7,@issue_Describ=Printer - Need tonner,@severity=1,@compid=2,@date=20-Mar-2026,@Emplno=41332,@filepath=,@filepath2=,@mod_id=2)
2026-03-20 12:16:06.351 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:16:06.351
2026-03-20 12:16:06.367 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=16.51
2026-03-20 12:16:06.376 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-03-20 12:16:06.384 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-03-20 12:16:06.393 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-03-20 12:16:06.402 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=9.15
2026-03-20 12:16:06.412 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=9.01
2026-03-20 12:16:06.412 | step 3 | route=IT_Ticket | empId=41332 | apiMs=61.27 | totalMs=61.27
2026-03-20 12:16:06.412 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:16:06.412
2026-03-20 12:16:06.420 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=7.44
2026-03-20 12:16:06.429 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=8.36
2026-03-20 12:16:06.439 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=9.84
2026-03-20 12:16:06.439 | step 3 | route=IT_Ticket | empId=41332 | apiMs=26.82 | totalMs=26.82
2026-03-20 12:16:22.976 | step 1 | route=HW_TicketFun | empId= | query called at=12:16:22.976
2026-03-20 12:16:22.986 | step 2 | route=HW_TicketFun | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=9.39
2026-03-20 12:16:22.990 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.91 | totalMs=13.91
2026-03-20 12:16:24.437 | step 1 | route=HW_TicketFun | empId= | query called at=12:16:24.437
2026-03-20 12:16:24.452 | step 2 | route=HW_TicketFun | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=13.59
2026-03-20 12:16:24.455 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=17.58 | totalMs=17.58
2026-03-20 12:16:33.036 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:16:33.036
2026-03-20 12:16:33.065 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=29.17
2026-03-20 12:16:33.066 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=30.01 | totalMs=30.01
2026-03-20 12:16:33.066 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:16:33.066
2026-03-20 12:16:33.068 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-20 12:16:33.069 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=2.40 | totalMs=2.40
2026-03-20 12:16:33.069 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:16:33.069
2026-03-20 12:16:33.070 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-20 12:16:33.070 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=1.55 | totalMs=1.55
2026-03-20 12:16:33.071 | step 1 | route=HW_TicketPost | empId=41332 | query called at=12:16:33.071
2026-03-20 12:16:33.073 | step 2 | route=HW_TicketPost | empId=41332 | query=hw_ticket_save_proc_kpi | queryMs=2.01 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (M RUBAVANAN/GKA0450, 4, Printer, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=M RUBAVANAN/GKA0450,@type_iss=4,@issue_Describ=Printer,@severity=1,@compid=2,@date=20-Mar-2026,@Emplno=41332,@filepath=,@filepath2=,@mod_id=1)
2026-03-20 12:16:33.091 | step 5 | route=HW_TicketPost | empId=41332 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (M RUBAVANAN/GKA0450, 4, Printer, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=M RUBAVANAN/GKA0450,@type_iss=4,@issue_Describ=Printer,@severity=1,@compid=2,@date=20-Mar-2026,@Emplno=41332,@filepath=,@filepath2=,@mod_id=1)
2026-03-20 12:16:33.309 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:16:33.309
2026-03-20 12:16:33.320 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-20 12:16:33.321 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-20 12:16:33.322 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-20 12:16:33.324 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-20 12:16:33.325 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-20 12:16:33.327 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.57
2026-03-20 12:16:33.327 | step 3 | route=IT_Ticket | empId=41332 | apiMs=18.63 | totalMs=18.63
2026-03-20 12:16:33.328 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:16:33.328
2026-03-20 12:16:33.329 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-20 12:16:33.330 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-20 12:16:33.331 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-20 12:16:33.332 | step 3 | route=IT_Ticket | empId=41332 | apiMs=3.91 | totalMs=3.91
2026-03-20 12:31:42.525 | step 4 | route=pageRenderd | empId=46682 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:31:42.525
2026-03-20 12:33:22.402 | step 1 | route=IT_Ticket_Report | empId=53182 | query called at=12:33:22.402
2026-03-20 12:33:22.716 | step 2 | route=IT_Ticket_Report | empId=53182 | query=kpi_it_ticket_report_page_proc | queryMs=313.3
2026-03-20 12:33:22.719 | step 3 | route=IT_Ticket_Report | empId=53182 | apiMs=317.34 | totalMs=317.34
2026-03-20 12:33:23.269 | step 4 | route=pageRenderd | empId=53182 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:33:23.269
2026-03-20 12:33:30.932 | step 1 | route=IT_Ticket | empId=53182 | query called at=12:33:30.932
2026-03-20 12:33:30.971 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=38.77
2026-03-20 12:33:30.973 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-20 12:33:30.975 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-20 12:33:30.976 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-20 12:33:30.999 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_it_Ticket_Details | queryMs=22.66
2026-03-20 12:33:31.006 | step 2 | route=IT_Ticket | empId=53182 | query=VMS_Comp_login_proc | queryMs=6.84
2026-03-20 12:33:31.006 | step 3 | route=IT_Ticket | empId=53182 | apiMs=74.34 | totalMs=74.34
2026-03-20 12:33:31.007 | step 1 | route=IT_Ticket | empId=53182 | query called at=12:33:31.007
2026-03-20 12:33:31.021 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=13.48
2026-03-20 12:33:31.022 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-20 12:33:31.023 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-20 12:33:31.023 | step 3 | route=IT_Ticket | empId=53182 | apiMs=16.29 | totalMs=16.29
2026-03-20 12:33:37.355 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53182 | query called at=12:33:37.355
2026-03-20 12:33:37.535 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=178.95
2026-03-20 12:33:37.538 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53182 | apiMs=183.07 | totalMs=183.07
2026-03-20 12:33:40.810 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53182 | query called at=12:33:40.810
2026-03-20 12:33:40.820 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-03-20 12:33:40.824 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53182 | apiMs=13.83 | totalMs=13.83
2026-03-20 12:35:25.357 | step 1 | route=IT_TicketPost | empId=53182 | query called at=12:35:25.357
2026-03-20 12:35:25.373 | step 2 | route=IT_TicketPost | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=16.31
2026-03-20 12:35:25.377 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=20.59 | totalMs=20.59
2026-03-20 12:35:25.381 | step 1 | route=IT_TicketPost | empId=53182 | query called at=12:35:25.381
2026-03-20 12:35:25.688 | step 2 | route=IT_TicketPost | empId=53182 | query=IT_Ticket_Save_SPOC | queryMs=303.98
2026-03-20 12:35:25.701 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=320.43 | totalMs=320.43
2026-03-20 12:35:25.701 | step 1 | route=IT_TicketPost | empId=53182 | query called at=12:35:25.701
2026-03-20 12:35:25.710 | step 2 | route=IT_TicketPost | empId=53182 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.66
2026-03-20 12:35:25.711 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=9.42 | totalMs=9.42
2026-03-20 12:35:28.922 | step 1 | route=IT_Ticket | empId=53182 | query called at=12:35:28.922
2026-03-20 12:35:28.938 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=15.37
2026-03-20 12:35:28.946 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=5.16
2026-03-20 12:35:28.955 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=5.37
2026-03-20 12:35:28.964 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=8.25
2026-03-20 12:35:28.998 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_it_Ticket_Details | queryMs=33.6
2026-03-20 12:35:29.015 | step 2 | route=IT_Ticket | empId=53182 | query=VMS_Comp_login_proc | queryMs=16.71
2026-03-20 12:35:29.015 | step 3 | route=IT_Ticket | empId=53182 | apiMs=92.88 | totalMs=92.88
2026-03-20 12:35:29.015 | step 1 | route=IT_Ticket | empId=53182 | query called at=12:35:29.015
2026-03-20 12:35:29.023 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=7.52
2026-03-20 12:35:29.032 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-03-20 12:35:29.041 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=8.69
2026-03-20 12:35:29.041 | step 3 | route=IT_Ticket | empId=53182 | apiMs=25.82 | totalMs=25.82
2026-03-20 12:53:35.171 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:53:35.171
2026-03-20 12:53:35.213 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=41.3
2026-03-20 12:53:35.218 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-20 12:53:35.222 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-20 12:53:35.226 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-20 12:53:35.244 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=17.19
2026-03-20 12:53:35.246 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.87
2026-03-20 12:53:35.246 | step 3 | route=IT_Ticket | empId=68413 | apiMs=75.29 | totalMs=75.29
2026-03-20 12:53:35.247 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:53:35.247
2026-03-20 12:53:35.261 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=13.79
2026-03-20 12:53:35.262 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-20 12:53:35.263 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-20 12:53:35.263 | step 3 | route=IT_Ticket | empId=68413 | apiMs=16.75 | totalMs=16.75
2026-03-20 12:53:43.121 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=12:53:43.121
2026-03-20 12:53:43.612 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=490.63
2026-03-20 12:53:43.616 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=494.99 | totalMs=494.99
2026-03-20 12:53:45.000 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=12:53:45.000
2026-03-20 12:53:45.032 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=31.41
2026-03-20 12:53:45.036 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=35.60 | totalMs=35.60
2026-03-20 12:54:22.205 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:54:22.205
2026-03-20 12:54:22.218 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12.22
2026-03-20 12:54:22.219 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=13.22 | totalMs=13.22
2026-03-20 12:54:22.219 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:54:22.219
2026-03-20 12:54:22.248 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=29
2026-03-20 12:54:22.251 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=31.78 | totalMs=31.78
2026-03-20 12:54:22.251 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:54:22.251
2026-03-20 12:54:22.275 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.67
2026-03-20 12:54:22.276 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=24.40 | totalMs=24.40
2026-03-20 12:54:22.498 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:54:22.498
2026-03-20 12:54:22.508 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-20 12:54:22.510 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-20 12:54:22.511 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-20 12:54:22.513 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-20 12:54:22.514 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-03-20 12:54:22.517 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=2.34
2026-03-20 12:54:22.517 | step 3 | route=IT_Ticket | empId=68413 | apiMs=19.25 | totalMs=19.25
2026-03-20 12:54:22.518 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:54:22.518
2026-03-20 12:54:22.519 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-20 12:54:22.521 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-20 12:54:22.522 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-20 12:54:22.523 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.71 | totalMs=4.71
2026-03-20 12:56:20.032 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:56:20.032
2026-03-20 12:56:20.266 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=232.94
2026-03-20 12:56:20.266 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=233.87 | totalMs=233.87
2026-03-20 12:56:20.624 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:56:20.624
2026-03-20 12:56:27.528 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:56:27.528
2026-03-20 12:56:27.580 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=51.36
2026-03-20 12:56:27.587 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=1.71
2026-03-20 12:56:27.592 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=63.83 | totalMs=63.83
2026-03-20 12:56:27.595 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:56:27.595
2026-03-20 12:56:27.597 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-20 12:56:27.598 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-20 12:56:27.600 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-20 12:56:27.600 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.04 | totalMs=5.04
2026-03-20 12:56:31.084 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:56:31.084
2026-03-20 12:56:31.086 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-20 12:56:31.091 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-20 12:56:31.095 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-20 12:56:31.098 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=14.41 | totalMs=14.41
2026-03-20 12:56:32.946 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:56:32.946
2026-03-20 12:56:32.965 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=17.64
2026-03-20 12:56:32.965 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=18.41 | totalMs=18.41
2026-03-20 12:56:33.293 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:56:33.293
2026-03-20 13:00:42.799 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=13:00:42.799
2026-03-20 13:00:42.849 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=50.1
2026-03-20 13:00:42.853 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=54.48 | totalMs=54.48
2026-03-20 13:00:43.172 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:43.172
2026-03-20 13:01:58.164 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=13:01:58.164
2026-03-20 13:01:58.181 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.99
2026-03-20 13:01:58.185 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=20.77 | totalMs=20.77
2026-03-20 13:01:58.515 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:01:58.515
2026-03-20 13:12:46.162 | step 1 | route=IT_Ticket_Report | empId=43865 | query called at=13:12:46.162
2026-03-20 13:12:46.726 | step 2 | route=IT_Ticket_Report | empId=43865 | query=kpi_it_ticket_report_page_proc | queryMs=563.86
2026-03-20 13:12:46.727 | step 3 | route=IT_Ticket_Report | empId=43865 | apiMs=564.85 | totalMs=564.85
2026-03-20 13:12:47.506 | step 4 | route=pageRenderd | empId=43865 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:12:47.506
2026-03-20 13:12:50.416 | step 1 | route=IT_Ticket | empId=43865 | query called at=13:12:50.416
2026-03-20 13:12:50.458 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=41.76
2026-03-20 13:12:50.463 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-20 13:12:50.467 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-20 13:12:50.471 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-20 13:12:50.510 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=38.12
2026-03-20 13:12:50.519 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=8.92
2026-03-20 13:12:50.520 | step 3 | route=IT_Ticket | empId=43865 | apiMs=103.39 | totalMs=103.39
2026-03-20 13:12:50.520 | step 1 | route=IT_Ticket | empId=43865 | query called at=13:12:50.520
2026-03-20 13:12:50.543 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=23.01
2026-03-20 13:12:50.545 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-20 13:12:50.547 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-20 13:12:50.547 | step 3 | route=IT_Ticket | empId=43865 | apiMs=26.97 | totalMs=26.97
2026-03-20 13:13:02.702 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43865 | query called at=13:13:02.702
2026-03-20 13:13:02.978 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=274.88
2026-03-20 13:13:02.982 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43865 | apiMs=279.75 | totalMs=279.75
2026-03-20 13:13:06.407 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query called at=13:13:06.407
2026-03-20 13:13:06.453 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=45.16
2026-03-20 13:13:06.457 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43865 | apiMs=49.58 | totalMs=49.58
2026-03-20 13:13:48.729 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:13:48.729
2026-03-20 13:13:48.788 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=58.98
2026-03-20 13:13:48.792 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=63.39 | totalMs=63.39
2026-03-20 13:13:49.489 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:13:49.489
2026-03-20 13:13:53.999 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:13:53.999
2026-03-20 13:13:54.037 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=37.18
2026-03-20 13:13:54.043 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=43.42 | totalMs=43.42
2026-03-20 13:13:54.046 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:13:54.046
2026-03-20 13:13:54.078 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.08
2026-03-20 13:13:54.087 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.01
2026-03-20 13:13:54.095 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.98
2026-03-20 13:13:54.096 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=49.42 | totalMs=49.42
2026-03-20 13:13:54.350 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:13:54.350
2026-03-20 13:13:54.371 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.39
2026-03-20 13:13:54.371 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=21.12 | totalMs=21.12
2026-03-20 13:13:54.843 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:13:54.843
2026-03-20 13:13:54.938 | step 1 | route=IT_TicketPost | empId=43865 | query called at=13:13:54.938
2026-03-20 13:13:54.969 | step 2 | route=IT_TicketPost | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=26.61
2026-03-20 13:13:54.972 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=34.47 | totalMs=34.47
2026-03-20 13:13:54.976 | step 1 | route=IT_TicketPost | empId=43865 | query called at=13:13:54.976
2026-03-20 13:13:55.013 | step 2 | route=IT_TicketPost | empId=43865 | query=IT_Ticket_Save_SPOC | queryMs=34.52
2026-03-20 13:13:55.016 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=40.19 | totalMs=40.19
2026-03-20 13:13:55.016 | step 1 | route=IT_TicketPost | empId=43865 | query called at=13:13:55.016
2026-03-20 13:13:55.018 | step 2 | route=IT_TicketPost | empId=43865 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-20 13:13:55.018 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=2.02 | totalMs=2.02
2026-03-20 13:13:55.249 | step 1 | route=IT_Ticket | empId=43865 | query called at=13:13:55.249
2026-03-20 13:13:55.259 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-20 13:13:55.261 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-20 13:13:55.262 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-20 13:13:55.264 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-20 13:13:55.265 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-20 13:13:55.272 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=6.92
2026-03-20 13:13:55.273 | step 3 | route=IT_Ticket | empId=43865 | apiMs=23.30 | totalMs=23.30
2026-03-20 13:13:55.273 | step 1 | route=IT_Ticket | empId=43865 | query called at=13:13:55.273
2026-03-20 13:13:55.274 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-20 13:13:55.276 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-20 13:13:55.277 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-20 13:13:55.277 | step 3 | route=IT_Ticket | empId=43865 | apiMs=4.01 | totalMs=4.01
2026-03-20 13:19:19.624 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:19:19.624
2026-03-20 13:19:19.665 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=39.7
2026-03-20 13:19:19.666 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-20 13:19:19.667 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-20 13:19:19.668 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-20 13:19:19.693 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=23.96
2026-03-20 13:19:19.701 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=8.19
2026-03-20 13:19:19.702 | step 3 | route=IT_Ticket | empId=51700 | apiMs=77.04 | totalMs=77.04
2026-03-20 13:19:19.702 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:19:19.702
2026-03-20 13:19:19.719 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=16.61
2026-03-20 13:19:19.720 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-20 13:19:19.721 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-20 13:19:19.721 | step 3 | route=IT_Ticket | empId=51700 | apiMs=19.45 | totalMs=19.45
2026-03-20 13:19:27.125 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=13:19:27.125
2026-03-20 13:19:27.420 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=293.84
2026-03-20 13:19:27.424 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=298.41 | totalMs=298.41
2026-03-20 13:19:30.004 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=13:19:30.004
2026-03-20 13:19:30.699 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=694.36
2026-03-20 13:19:30.703 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=698.75 | totalMs=698.75
2026-03-20 13:20:00.004 | step 1 | route=IT_TicketPost | empId=51700 | query called at=13:20:00.004
2026-03-20 13:20:00.014 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-20 13:20:00.015 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=11.15 | totalMs=11.15
2026-03-20 13:20:00.015 | step 1 | route=IT_TicketPost | empId=51700 | query called at=13:20:00.015
2026-03-20 13:20:00.070 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=54.42
2026-03-20 13:20:00.072 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=57.10 | totalMs=57.10
2026-03-20 13:20:00.073 | step 1 | route=IT_TicketPost | empId=51700 | query called at=13:20:00.073
2026-03-20 13:20:00.099 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.47
2026-03-20 13:20:00.099 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=26.42 | totalMs=26.42
2026-03-20 13:20:03.969 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:20:03.969
2026-03-20 13:20:03.981 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.45
2026-03-20 13:20:03.987 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-20 13:20:03.991 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-20 13:20:03.992 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-20 13:20:03.993 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=0.74
2026-03-20 13:20:03.995 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=2.32
2026-03-20 13:20:03.996 | step 3 | route=IT_Ticket | empId=51700 | apiMs=26.62 | totalMs=26.62
2026-03-20 13:20:03.996 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:20:03.996
2026-03-20 13:20:03.997 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-20 13:20:03.998 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-20 13:20:03.999 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-20 13:20:04.000 | step 3 | route=IT_Ticket | empId=51700 | apiMs=3.46 | totalMs=3.46
2026-03-20 13:32:54.177 | step 1 | route=IT_Ticket | empId=52188 | query called at=13:32:54.177
2026-03-20 13:32:54.220 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=42.52
2026-03-20 13:32:54.222 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-20 13:32:54.224 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-20 13:32:54.225 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-20 13:32:54.250 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=24.97
2026-03-20 13:32:54.261 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=9.64
2026-03-20 13:32:54.261 | step 3 | route=IT_Ticket | empId=52188 | apiMs=84.35 | totalMs=84.35
2026-03-20 13:32:54.261 | step 1 | route=IT_Ticket | empId=52188 | query called at=13:32:54.261
2026-03-20 13:32:54.282 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=20.05
2026-03-20 13:32:54.284 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-20 13:32:54.285 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-20 13:32:54.285 | step 3 | route=IT_Ticket | empId=52188 | apiMs=23.75 | totalMs=23.75
2026-03-20 13:33:05.160 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=13:33:05.160
2026-03-20 13:33:05.468 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=307.65
2026-03-20 13:33:05.473 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=312.27 | totalMs=312.27
2026-03-20 13:33:07.968 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=13:33:07.968
2026-03-20 13:33:07.980 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-03-20 13:33:07.984 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=16.36 | totalMs=16.36
2026-03-20 13:33:58.404 | step 1 | route=IT_TicketPost | empId=52188 | query called at=13:33:58.404
2026-03-20 13:33:58.423 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=18.12
2026-03-20 13:33:58.427 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=22.53 | totalMs=22.53
2026-03-20 13:33:58.430 | step 1 | route=IT_TicketPost | empId=52188 | query called at=13:33:58.430
2026-03-20 13:33:58.775 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=341.6
2026-03-20 13:33:58.812 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=381.82 | totalMs=381.82
2026-03-20 13:33:58.813 | step 1 | route=IT_TicketPost | empId=52188 | query called at=13:33:58.813
2026-03-20 13:33:58.826 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.2
2026-03-20 13:33:58.826 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=13.90 | totalMs=13.90
2026-03-20 13:33:59.052 | step 1 | route=IT_Ticket | empId=52188 | query called at=13:33:59.052
2026-03-20 13:33:59.062 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-20 13:33:59.064 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-20 13:33:59.065 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-20 13:33:59.066 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-20 13:33:59.067 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-20 13:33:59.069 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=1.63
2026-03-20 13:33:59.070 | step 3 | route=IT_Ticket | empId=52188 | apiMs=17.73 | totalMs=17.73
2026-03-20 13:33:59.070 | step 1 | route=IT_Ticket | empId=52188 | query called at=13:33:59.070
2026-03-20 13:33:59.072 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-20 13:33:59.073 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-20 13:33:59.074 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-20 13:33:59.074 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.06 | totalMs=4.06
2026-03-20 13:37:15.928 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=13:37:15.928
2026-03-20 13:37:15.980 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=51.28
2026-03-20 13:37:15.983 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=55.28 | totalMs=55.28
2026-03-20 13:37:17.094 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:37:17.094
2026-03-20 13:37:20.906 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=13:37:20.906
2026-03-20 13:37:20.988 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=81.38
2026-03-20 13:37:20.996 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=89.36 | totalMs=89.36
2026-03-20 13:37:20.999 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=13:37:20.999
2026-03-20 13:37:21.004 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-20 13:37:21.005 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-20 13:37:21.007 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-20 13:37:21.007 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=8.07 | totalMs=8.07
2026-03-20 13:37:21.252 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=13:37:21.252
2026-03-20 13:37:21.275 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=21.67
2026-03-20 13:37:21.275 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=22.55 | totalMs=22.55
2026-03-20 13:37:23.101 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:37:23.101
2026-03-20 14:19:20.020 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:19:20.020
2026-03-20 14:19:20.063 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=42.54
2026-03-20 14:19:20.070 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=3.05
2026-03-20 14:19:20.074 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-20 14:19:20.079 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-20 14:19:20.103 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=24.68
2026-03-20 14:19:20.106 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=2.42
2026-03-20 14:19:20.107 | step 3 | route=IT_Ticket | empId=51120 | apiMs=86.42 | totalMs=86.42
2026-03-20 14:19:20.107 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:19:20.107
2026-03-20 14:19:20.127 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=19.66
2026-03-20 14:19:20.129 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=2.28
2026-03-20 14:19:20.131 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-20 14:19:20.131 | step 3 | route=IT_Ticket | empId=51120 | apiMs=24.01 | totalMs=24.01
2026-03-20 14:19:29.866 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=14:19:29.866
2026-03-20 14:19:30.149 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=282.54
2026-03-20 14:19:30.153 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=287.33 | totalMs=287.33
2026-03-20 14:19:31.933 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=14:19:31.933
2026-03-20 14:19:32.057 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=124.41
2026-03-20 14:19:32.061 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=128.88 | totalMs=128.88
2026-03-20 14:19:34.104 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=14:19:34.104
2026-03-20 14:19:34.180 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=75.33
2026-03-20 14:19:34.184 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=80.08 | totalMs=80.08
2026-03-20 14:19:59.844 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:19:59.844
2026-03-20 14:19:59.871 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=26.73
2026-03-20 14:19:59.875 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=31.07 | totalMs=31.07
2026-03-20 14:19:59.878 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:19:59.878
2026-03-20 14:19:59.983 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=101.45
2026-03-20 14:20:00.035 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=156.12 | totalMs=156.12
2026-03-20 14:20:00.035 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:20:00.035
2026-03-20 14:20:00.037 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-20 14:20:00.038 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.65 | totalMs=2.65
2026-03-20 14:20:00.038 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:20:00.038
2026-03-20 14:20:00.039 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-20 14:20:00.040 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.60 | totalMs=1.60
2026-03-20 14:20:13.184 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:20:13.184
2026-03-20 14:20:13.196 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-03-20 14:20:13.200 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-20 14:20:13.205 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-20 14:20:13.206 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-20 14:20:13.207 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-20 14:20:13.210 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=2.03
2026-03-20 14:20:13.210 | step 3 | route=IT_Ticket | empId=51120 | apiMs=26.29 | totalMs=26.29
2026-03-20 14:20:13.211 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:20:13.211
2026-03-20 14:20:13.212 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-20 14:20:13.213 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-20 14:20:13.215 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-20 14:20:13.215 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.28 | totalMs=4.28
2026-03-20 14:20:21.773 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:20:21.773
2026-03-20 14:20:21.784 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-20 14:20:21.789 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-20 14:20:21.793 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-20 14:20:21.798 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-20 14:20:21.799 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-20 14:20:21.802 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=2.3
2026-03-20 14:20:21.802 | step 3 | route=IT_Ticket | empId=51120 | apiMs=28.99 | totalMs=28.99
2026-03-20 14:20:21.802 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:20:21.802
2026-03-20 14:20:21.805 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.95
2026-03-20 14:20:21.849 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=44.25
2026-03-20 14:20:21.851 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-03-20 14:20:21.852 | step 3 | route=IT_Ticket | empId=51120 | apiMs=49.07 | totalMs=49.07
2026-03-20 14:20:28.906 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=14:20:28.906
2026-03-20 14:20:29.314 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=407.63
2026-03-20 14:20:29.318 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=412.12 | totalMs=412.12
2026-03-20 14:20:31.204 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=14:20:31.204
2026-03-20 14:20:31.248 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=43.87
2026-03-20 14:20:31.252 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=48.62 | totalMs=48.62
2026-03-20 14:20:40.219 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:20:40.219
2026-03-20 14:20:40.328 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=108.01
2026-03-20 14:20:40.328 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=108.97 | totalMs=108.97
2026-03-20 14:20:40.328 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:20:40.328
2026-03-20 14:20:40.357 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=28.46
2026-03-20 14:20:40.359 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=30.22 | totalMs=30.22
2026-03-20 14:20:40.359 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:20:40.359
2026-03-20 14:20:40.361 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-20 14:20:40.361 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.98 | totalMs=1.98
2026-03-20 14:20:40.361 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:20:40.361
2026-03-20 14:20:40.362 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-20 14:20:40.363 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.44 | totalMs=1.44
2026-03-20 14:20:49.033 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:20:49.033
2026-03-20 14:20:49.044 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-20 14:20:49.050 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-03-20 14:20:49.054 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-20 14:20:49.058 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-20 14:20:49.060 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.81
2026-03-20 14:20:49.063 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=2.4
2026-03-20 14:20:49.064 | step 3 | route=IT_Ticket | empId=51120 | apiMs=30.06 | totalMs=30.06
2026-03-20 14:20:49.064 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:20:49.064
2026-03-20 14:20:49.065 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-20 14:20:49.066 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-20 14:20:49.067 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-20 14:20:49.068 | step 3 | route=IT_Ticket | empId=51120 | apiMs=3.71 | totalMs=3.71
2026-03-20 14:27:53.343 | step 1 | route=IT_Ticket | empId=56407 | query called at=14:27:53.343
2026-03-20 14:27:53.386 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=42.98
2026-03-20 14:27:53.388 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-20 14:27:53.389 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-20 14:27:53.390 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-20 14:27:53.409 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=18.04
2026-03-20 14:27:53.471 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=61.39
2026-03-20 14:27:53.471 | step 3 | route=IT_Ticket | empId=56407 | apiMs=128.09 | totalMs=128.09
2026-03-20 14:27:53.471 | step 1 | route=IT_Ticket | empId=56407 | query called at=14:27:53.471
2026-03-20 14:27:53.486 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=14.49
2026-03-20 14:27:53.488 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.88
2026-03-20 14:27:53.490 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.8
2026-03-20 14:27:53.491 | step 3 | route=IT_Ticket | empId=56407 | apiMs=19.54 | totalMs=19.54
2026-03-20 14:30:54.572 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56407 | query called at=14:30:54.572
2026-03-20 14:30:54.635 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=62.78
2026-03-20 14:30:54.639 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56407 | apiMs=67.06 | totalMs=67.06
2026-03-20 14:33:23.296 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:33:23.296
2026-03-20 14:33:23.338 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=41.66
2026-03-20 14:33:23.339 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-20 14:33:23.340 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-20 14:33:23.342 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-20 14:33:23.357 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=14.83
2026-03-20 14:33:23.367 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=9.6
2026-03-20 14:33:23.367 | step 3 | route=IT_Ticket | empId=6770 | apiMs=71.47 | totalMs=71.47
2026-03-20 14:33:23.367 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:33:23.367
2026-03-20 14:33:23.388 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=20.21
2026-03-20 14:33:23.389 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-20 14:33:23.391 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.78
2026-03-20 14:33:23.392 | step 3 | route=IT_Ticket | empId=6770 | apiMs=24.09 | totalMs=24.09
2026-03-20 14:33:29.313 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=14:33:29.313
2026-03-20 14:33:29.409 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=95.77
2026-03-20 14:33:29.413 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=99.81 | totalMs=99.81
2026-03-20 14:33:30.875 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=14:33:30.875
2026-03-20 14:33:30.993 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=117.2
2026-03-20 14:33:30.997 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=121.85 | totalMs=121.85
2026-03-20 14:35:53.362 | step 1 | route=IT_TicketPost | empId=6770 | query called at=14:35:53.362
2026-03-20 14:35:53.375 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=13.14
2026-03-20 14:35:53.376 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=14.00 | totalMs=14.00
2026-03-20 14:35:53.389 | step 1 | route=IT_TicketPost | empId=6770 | query called at=14:35:53.389
2026-03-20 14:35:53.425 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=35.91
2026-03-20 14:35:53.428 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=38.72 | totalMs=38.72
2026-03-20 14:35:53.428 | step 1 | route=IT_TicketPost | empId=6770 | query called at=14:35:53.428
2026-03-20 14:35:53.430 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-03-20 14:35:53.431 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.73 | totalMs=2.73
2026-03-20 14:35:53.431 | step 1 | route=IT_TicketPost | empId=6770 | query called at=14:35:53.431
2026-03-20 14:35:53.432 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-20 14:35:53.433 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=1.59 | totalMs=1.59
2026-03-20 14:35:59.096 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:35:59.096
2026-03-20 14:35:59.107 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-20 14:35:59.112 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-20 14:35:59.117 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.8
2026-03-20 14:35:59.122 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.83
2026-03-20 14:35:59.124 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-20 14:35:59.126 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=2.16
2026-03-20 14:35:59.126 | step 3 | route=IT_Ticket | empId=6770 | apiMs=29.97 | totalMs=29.97
2026-03-20 14:35:59.127 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:35:59.127
2026-03-20 14:35:59.128 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-20 14:35:59.130 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-20 14:35:59.131 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-20 14:35:59.131 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.40 | totalMs=4.40
2026-03-20 14:36:39.678 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query called at=14:36:39.678
2026-03-20 14:36:39.689 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-20 14:36:39.693 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56407 | apiMs=15.03 | totalMs=15.03
2026-03-20 14:50:28.352 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=14:50:28.352
2026-03-20 14:50:28.468 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=115.33
2026-03-20 14:50:28.473 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=120.09 | totalMs=120.09
2026-03-20 14:50:29.435 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:29.435
2026-03-20 14:50:35.262 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=14:50:35.262
2026-03-20 14:50:35.318 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=55.28
2026-03-20 14:50:35.336 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=74.57 | totalMs=74.57
2026-03-20 14:50:35.340 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=14:50:35.340
2026-03-20 14:50:35.366 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.01
2026-03-20 14:50:35.368 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-20 14:50:35.369 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-20 14:50:35.369 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=29.48 | totalMs=29.48
2026-03-20 14:50:40.207 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=14:50:40.207
2026-03-20 14:50:40.223 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=15.24
2026-03-20 14:50:40.227 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=19.34 | totalMs=19.34
2026-03-20 14:50:40.915 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:40.915
2026-03-20 14:59:01.768 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:59:01.768
2026-03-20 14:59:01.812 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=43.4
2026-03-20 14:59:01.817 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-20 14:59:01.821 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-20 14:59:01.825 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-20 14:59:01.851 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=25.49
2026-03-20 14:59:01.854 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=2.42
2026-03-20 14:59:01.854 | step 3 | route=IT_Ticket | empId=57006 | apiMs=86.35 | totalMs=86.35
2026-03-20 14:59:01.855 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:59:01.855
2026-03-20 14:59:01.877 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=22.04
2026-03-20 14:59:01.922 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=42.03
2026-03-20 14:59:01.923 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-20 14:59:01.923 | step 3 | route=IT_Ticket | empId=57006 | apiMs=68.51 | totalMs=68.51
2026-03-20 14:59:08.723 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=14:59:08.723
2026-03-20 14:59:09.008 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=285.06
2026-03-20 14:59:09.009 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=285.98 | totalMs=285.98
2026-03-20 14:59:10.317 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=14:59:10.317
2026-03-20 14:59:10.345 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=27.16
2026-03-20 14:59:10.352 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=34.64 | totalMs=34.64
2026-03-20 14:59:32.859 | step 1 | route=IT_TicketPost | empId=57006 | query called at=14:59:32.859
2026-03-20 14:59:32.870 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-20 14:59:32.875 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=15.17 | totalMs=15.17
2026-03-20 14:59:32.878 | step 1 | route=IT_TicketPost | empId=57006 | query called at=14:59:32.878
2026-03-20 14:59:36.020 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=3138.44
2026-03-20 14:59:36.025 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=3,146.61 | totalMs=3,146.61
2026-03-20 14:59:36.025 | step 1 | route=IT_TicketPost | empId=57006 | query called at=14:59:36.025
2026-03-20 14:59:36.049 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.1
2026-03-20 14:59:36.049 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=23.87 | totalMs=23.87
2026-03-20 14:59:42.660 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:59:42.660
2026-03-20 14:59:42.671 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-20 14:59:42.676 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-20 14:59:42.680 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-20 14:59:42.682 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-20 14:59:42.683 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-20 14:59:42.686 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=2.44
2026-03-20 14:59:42.686 | step 3 | route=IT_Ticket | empId=57006 | apiMs=26.77 | totalMs=26.77
2026-03-20 14:59:42.687 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:59:42.687
2026-03-20 14:59:42.688 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-20 14:59:42.690 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-20 14:59:42.691 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-20 14:59:42.692 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.81 | totalMs=4.81
2026-03-20 14:59:47.287 | step 1 | route=IT_TicketPost | empId=56407 | query called at=14:59:47.287
2026-03-20 14:59:47.303 | step 2 | route=IT_TicketPost | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=15.76
2026-03-20 14:59:47.307 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=20.04 | totalMs=20.04
2026-03-20 14:59:47.310 | step 1 | route=IT_TicketPost | empId=56407 | query called at=14:59:47.310
2026-03-20 14:59:47.348 | step 2 | route=IT_TicketPost | empId=56407 | query=IT_Ticket_Save_SPOC | queryMs=33.06
2026-03-20 14:59:47.360 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=49.94 | totalMs=49.94
2026-03-20 14:59:47.360 | step 1 | route=IT_TicketPost | empId=56407 | query called at=14:59:47.360
2026-03-20 14:59:47.369 | step 2 | route=IT_TicketPost | empId=56407 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.8
2026-03-20 14:59:47.369 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=8.53 | totalMs=8.53
2026-03-20 14:59:47.595 | step 1 | route=IT_Ticket | empId=56407 | query called at=14:59:47.595
2026-03-20 14:59:47.605 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-03-20 14:59:47.607 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-20 14:59:47.608 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-20 14:59:47.609 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-20 14:59:47.610 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=0.72
2026-03-20 14:59:47.612 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=1.37
2026-03-20 14:59:47.612 | step 3 | route=IT_Ticket | empId=56407 | apiMs=16.61 | totalMs=16.61
2026-03-20 14:59:47.612 | step 1 | route=IT_Ticket | empId=56407 | query called at=14:59:47.612
2026-03-20 14:59:47.614 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-20 14:59:47.615 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-20 14:59:47.616 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-20 14:59:47.616 | step 3 | route=IT_Ticket | empId=56407 | apiMs=3.41 | totalMs=3.41
2026-03-20 15:00:37.396 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:00:37.396
2026-03-20 15:00:37.662 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=266.05
2026-03-20 15:00:37.666 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=270.12 | totalMs=270.12
2026-03-20 15:00:38.092 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:00:38.092
2026-03-20 15:00:41.985 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:00:41.985
2026-03-20 15:00:42.433 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=447.29
2026-03-20 15:00:42.505 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=520.17 | totalMs=520.17
2026-03-20 15:00:42.509 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:00:42.509
2026-03-20 15:00:42.514 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-20 15:00:42.516 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-20 15:00:42.517 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.61
2026-03-20 15:00:42.518 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=8.60 | totalMs=8.60
2026-03-20 15:00:42.863 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:00:42.863
2026-03-20 15:00:42.906 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=42.39
2026-03-20 15:00:42.909 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=45.76 | totalMs=45.76
2026-03-20 15:00:43.331 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:00:43.331
2026-03-20 15:03:35.316 | step 1 | route=IT_Ticket | empId=63984 | query called at=15:03:35.316
2026-03-20 15:03:35.357 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=40.36
2026-03-20 15:03:35.363 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-03-20 15:03:35.367 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-20 15:03:35.372 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-20 15:03:35.398 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=25.67
2026-03-20 15:03:35.408 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=9.14
2026-03-20 15:03:35.408 | step 3 | route=IT_Ticket | empId=63984 | apiMs=92.33 | totalMs=92.33
2026-03-20 15:03:35.409 | step 1 | route=IT_Ticket | empId=63984 | query called at=15:03:35.409
2026-03-20 15:03:35.431 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=21.28
2026-03-20 15:03:35.432 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-20 15:03:35.433 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-20 15:03:35.434 | step 3 | route=IT_Ticket | empId=63984 | apiMs=24.73 | totalMs=24.73
2026-03-20 15:04:21.365 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=15:04:21.365
2026-03-20 15:04:21.549 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=183.44
2026-03-20 15:04:21.554 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=188.78 | totalMs=188.78
2026-03-20 15:04:24.209 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=15:04:24.209
2026-03-20 15:04:24.389 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=178.97
2026-03-20 15:04:24.389 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=179.80 | totalMs=179.80
2026-03-20 15:04:40.667 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=15:04:40.667
2026-03-20 15:04:40.810 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=142.44
2026-03-20 15:04:40.815 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=147.42 | totalMs=147.42
2026-03-20 15:04:43.469 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=15:04:43.469
2026-03-20 15:04:43.911 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=441.05
2026-03-20 15:04:43.915 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=446.24 | totalMs=446.24
2026-03-20 15:04:51.474 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=15:04:51.474
2026-03-20 15:04:51.792 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=317.74
2026-03-20 15:04:51.797 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=322.67 | totalMs=322.67
2026-03-20 15:04:53.093 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=15:04:53.093
2026-03-20 15:04:53.115 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=18.07
2026-03-20 15:04:53.119 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=26.52 | totalMs=26.52
2026-03-20 15:05:10.370 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:05:10.370
2026-03-20 15:05:10.382 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.17
2026-03-20 15:05:10.385 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=14.99 | totalMs=14.99
2026-03-20 15:05:10.388 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:05:10.388
2026-03-20 15:05:10.676 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=283.98
2026-03-20 15:05:10.746 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=357.97 | totalMs=357.97
2026-03-20 15:05:10.747 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:05:10.747
2026-03-20 15:05:10.749 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-03-20 15:05:10.750 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.80 | totalMs=2.80
2026-03-20 15:05:12.805 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:05:12.805
2026-03-20 15:05:12.816 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-20 15:05:12.855 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=35.81
2026-03-20 15:05:12.904 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=44.94
2026-03-20 15:05:12.905 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-20 15:05:12.906 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-20 15:05:12.915 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=7.85
2026-03-20 15:05:12.915 | step 3 | route=IT_Ticket | empId=57006 | apiMs=109.38 | totalMs=109.38
2026-03-20 15:05:12.915 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:05:12.915
2026-03-20 15:05:12.917 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-20 15:05:12.918 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-20 15:05:12.919 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-20 15:05:12.920 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.25 | totalMs=4.25
2026-03-20 15:05:54.380 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:05:54.380
2026-03-20 15:05:54.391 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-20 15:05:54.396 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-20 15:05:54.401 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-20 15:05:54.405 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-20 15:05:54.407 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-20 15:05:54.450 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=42.66
2026-03-20 15:05:54.450 | step 3 | route=IT_Ticket | empId=43200 | apiMs=70.27 | totalMs=70.27
2026-03-20 15:05:54.451 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:05:54.451
2026-03-20 15:05:54.455 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=2
2026-03-20 15:05:54.456 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-03-20 15:05:54.459 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=2.18
2026-03-20 15:05:54.459 | step 3 | route=IT_Ticket | empId=43200 | apiMs=8.57 | totalMs=8.57
2026-03-20 15:06:00.122 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:06:00.122
2026-03-20 15:06:00.270 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=147.78
2026-03-20 15:06:00.271 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=148.73 | totalMs=148.73
2026-03-20 15:06:02.695 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=15:06:02.695
2026-03-20 15:06:02.704 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-03-20 15:06:02.704 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=9.95 | totalMs=9.95
2026-03-20 15:06:37.813 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:06:37.813
2026-03-20 15:06:37.831 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=17.45
2026-03-20 15:06:37.835 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=21.46 | totalMs=21.46
2026-03-20 15:06:37.838 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:06:37.838
2026-03-20 15:06:40.469 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=2628.01
2026-03-20 15:06:40.568 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2,729.91 | totalMs=2,729.91
2026-03-20 15:06:40.568 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:06:40.568
2026-03-20 15:06:40.571 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-20 15:06:40.571 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.51 | totalMs=2.51
2026-03-20 15:06:40.571 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:06:40.571
2026-03-20 15:06:40.573 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-20 15:06:40.573 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.85 | totalMs=1.85
2026-03-20 15:06:42.806 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:06:42.806
2026-03-20 15:06:42.830 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=23.96
2026-03-20 15:06:42.843 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.23
2026-03-20 15:06:42.888 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=41.11
2026-03-20 15:06:42.893 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-20 15:06:42.894 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-20 15:06:42.902 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=7.43
2026-03-20 15:06:42.902 | step 3 | route=IT_Ticket | empId=43200 | apiMs=96.52 | totalMs=96.52
2026-03-20 15:06:42.903 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:06:42.903
2026-03-20 15:06:42.904 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-20 15:06:42.905 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-20 15:06:42.907 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-20 15:06:42.907 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.38 | totalMs=4.38
2026-03-20 15:08:12.401 | step 1 | route=IT_TicketPost | empId=63984 | query called at=15:08:12.401
2026-03-20 15:08:12.427 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=24.52
2026-03-20 15:08:12.433 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=31.50 | totalMs=31.50
2026-03-20 15:08:12.436 | step 1 | route=IT_TicketPost | empId=63984 | query called at=15:08:12.436
2026-03-20 15:08:12.512 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=70.72
2026-03-20 15:08:12.541 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=105.09 | totalMs=105.09
2026-03-20 15:08:12.542 | step 1 | route=IT_TicketPost | empId=63984 | query called at=15:08:12.542
2026-03-20 15:08:12.615 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=72.61
2026-03-20 15:08:12.615 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=73.33 | totalMs=73.33
2026-03-20 15:08:12.615 | step 1 | route=IT_TicketPost | empId=63984 | query called at=15:08:12.615
2026-03-20 15:08:12.636 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.51
2026-03-20 15:08:12.637 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=21.15 | totalMs=21.15
2026-03-20 15:08:12.873 | step 1 | route=IT_Ticket | empId=63984 | query called at=15:08:12.873
2026-03-20 15:08:12.888 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-03-20 15:08:12.893 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-20 15:08:12.895 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-03-20 15:08:12.897 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-20 15:08:12.898 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-20 15:08:12.910 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=11.14
2026-03-20 15:08:12.910 | step 3 | route=IT_Ticket | empId=63984 | apiMs=36.99 | totalMs=36.99
2026-03-20 15:08:12.910 | step 1 | route=IT_Ticket | empId=63984 | query called at=15:08:12.910
2026-03-20 15:08:12.914 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=3.29
2026-03-20 15:08:12.918 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=3.23
2026-03-20 15:08:12.919 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-20 15:08:12.920 | step 3 | route=IT_Ticket | empId=63984 | apiMs=9.20 | totalMs=9.20
2026-03-20 15:08:15.196 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:08:15.196
2026-03-20 15:08:15.206 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-03-20 15:08:15.258 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=45.57
2026-03-20 15:08:15.262 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-20 15:08:15.266 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-20 15:08:15.268 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-20 15:08:15.270 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=1.91
2026-03-20 15:08:15.270 | step 3 | route=IT_Ticket | empId=41073 | apiMs=74.01 | totalMs=74.01
2026-03-20 15:08:15.271 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:08:15.271
2026-03-20 15:08:15.272 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-20 15:08:15.274 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.65
2026-03-20 15:08:15.275 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-20 15:08:15.275 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.65 | totalMs=4.65
2026-03-20 15:08:25.414 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=15:08:25.414
2026-03-20 15:08:25.645 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=230.75
2026-03-20 15:08:25.650 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=235.34 | totalMs=235.34
2026-03-20 15:08:28.598 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=15:08:28.598
2026-03-20 15:08:28.887 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=288.67
2026-03-20 15:08:28.891 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=292.68 | totalMs=292.68
2026-03-20 15:10:40.261 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:10:40.261
2026-03-20 15:10:40.274 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=13.18
2026-03-20 15:10:40.275 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=14.08 | totalMs=14.08
2026-03-20 15:10:40.276 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:10:40.276
2026-03-20 15:10:40.446 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=167.87
2026-03-20 15:10:40.487 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=210.83 | totalMs=210.83
2026-03-20 15:10:40.487 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:10:40.487
2026-03-20 15:10:40.490 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.32
2026-03-20 15:10:40.490 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=3.30 | totalMs=3.30
2026-03-20 15:10:40.882 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:10:40.882
2026-03-20 15:10:40.898 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=11.87
2026-03-20 15:10:40.903 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=2.28
2026-03-20 15:10:40.906 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=2.37
2026-03-20 15:10:40.909 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=2.93
2026-03-20 15:10:40.911 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-20 15:10:40.914 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=2.51
2026-03-20 15:10:40.914 | step 3 | route=IT_Ticket | empId=41073 | apiMs=31.66 | totalMs=31.66
2026-03-20 15:10:40.914 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:10:40.914
2026-03-20 15:10:40.916 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-20 15:10:40.917 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-20 15:10:40.918 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-20 15:10:40.918 | step 3 | route=IT_Ticket | empId=41073 | apiMs=3.93 | totalMs=3.93
2026-03-20 15:21:20.090 | step 1 | route=IT_Ticket | empId=4991 | query called at=15:21:20.090
2026-03-20 15:21:20.152 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=61.52
2026-03-20 15:21:20.158 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-20 15:21:20.162 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-20 15:21:20.166 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-20 15:21:20.191 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=24.61
2026-03-20 15:21:20.336 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=144.01
2026-03-20 15:21:20.336 | step 3 | route=IT_Ticket | empId=4991 | apiMs=245.95 | totalMs=245.95
2026-03-20 15:21:20.337 | step 1 | route=IT_Ticket | empId=4991 | query called at=15:21:20.337
2026-03-20 15:21:20.362 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=24.38
2026-03-20 15:21:20.364 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.8
2026-03-20 15:21:20.366 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=2
2026-03-20 15:21:20.367 | step 3 | route=IT_Ticket | empId=4991 | apiMs=29.75 | totalMs=29.75
2026-03-20 15:21:44.473 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=15:21:44.473
2026-03-20 15:21:44.811 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=337.16
2026-03-20 15:21:44.814 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=341.13 | totalMs=341.13
2026-03-20 15:21:50.262 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=15:21:50.262
2026-03-20 15:21:50.273 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-03-20 15:21:50.277 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=15.18 | totalMs=15.18
2026-03-20 15:24:29.776 | step 1 | route=IT_TicketPost | empId=4991 | query called at=15:24:29.776
2026-03-20 15:24:29.869 | step 2 | route=IT_TicketPost | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=91.84
2026-03-20 15:24:29.874 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=97.48 | totalMs=97.48
2026-03-20 15:24:29.878 | step 1 | route=IT_TicketPost | empId=4991 | query called at=15:24:29.878
2026-03-20 15:24:30.267 | step 2 | route=IT_TicketPost | empId=4991 | query=IT_Ticket_Save_SPOC | queryMs=385.68
2026-03-20 15:24:30.295 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=416.86 | totalMs=416.86
2026-03-20 15:24:30.295 | step 1 | route=IT_TicketPost | empId=4991 | query called at=15:24:30.295
2026-03-20 15:24:30.297 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-20 15:24:30.297 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=1.94 | totalMs=1.94
2026-03-20 15:24:36.423 | step 1 | route=IT_Ticket | empId=4991 | query called at=15:24:36.423
2026-03-20 15:24:36.435 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-03-20 15:24:36.441 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.8
2026-03-20 15:24:36.445 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-20 15:24:36.450 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-20 15:24:36.453 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=2.46
2026-03-20 15:24:36.466 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=11.07
2026-03-20 15:24:36.468 | step 3 | route=IT_Ticket | empId=4991 | apiMs=45.17 | totalMs=45.17
2026-03-20 15:24:36.468 | step 1 | route=IT_Ticket | empId=4991 | query called at=15:24:36.468
2026-03-20 15:24:36.472 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=3.07
2026-03-20 15:24:36.519 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=46.08
2026-03-20 15:24:36.521 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-20 15:24:36.521 | step 3 | route=IT_Ticket | empId=4991 | apiMs=52.75 | totalMs=52.75
2026-03-20 15:29:21.320 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:29:21.320
2026-03-20 15:29:21.425 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=104.33
2026-03-20 15:29:21.438 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=8.71
2026-03-20 15:29:21.446 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=5.19
2026-03-20 15:29:21.459 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-03-20 15:29:21.468 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=8.29
2026-03-20 15:29:21.478 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=9.54
2026-03-20 15:29:21.479 | step 3 | route=IT_Ticket | empId=46592 | apiMs=158.60 | totalMs=158.60
2026-03-20 15:29:21.480 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:29:21.480
2026-03-20 15:29:21.487 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=6.89
2026-03-20 15:29:21.496 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=8.47
2026-03-20 15:29:21.505 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=8.3
2026-03-20 15:29:21.505 | step 3 | route=IT_Ticket | empId=46592 | apiMs=25.22 | totalMs=25.22
2026-03-20 15:29:30.993 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=15:29:30.993
2026-03-20 15:29:31.300 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=307
2026-03-20 15:29:31.301 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=307.99 | totalMs=307.99
2026-03-20 15:29:32.706 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=15:29:32.706
2026-03-20 15:29:32.719 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=12.9
2026-03-20 15:29:32.723 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=17.47 | totalMs=17.47
2026-03-20 15:31:06.708 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:31:06.708
2026-03-20 15:31:06.769 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=60.26
2026-03-20 15:31:06.774 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=66.13 | totalMs=66.13
2026-03-20 15:31:06.777 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:31:06.777
2026-03-20 15:31:07.211 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=430.68
2026-03-20 15:31:07.276 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=498.68 | totalMs=498.68
2026-03-20 15:31:07.281 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:31:07.281
2026-03-20 15:31:07.289 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.53
2026-03-20 15:31:07.290 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=8.27 | totalMs=8.27
2026-03-20 15:31:10.547 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:31:10.547
2026-03-20 15:31:10.568 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=21.05
2026-03-20 15:31:10.573 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-20 15:31:10.577 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-20 15:31:10.578 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-20 15:31:10.579 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-03-20 15:31:10.581 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=1.48
2026-03-20 15:31:10.581 | step 3 | route=IT_Ticket | empId=46592 | apiMs=34.26 | totalMs=34.26
2026-03-20 15:31:10.581 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:31:10.581
2026-03-20 15:31:10.582 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-20 15:31:10.583 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-20 15:31:10.584 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-20 15:31:10.585 | step 3 | route=IT_Ticket | empId=46592 | apiMs=3.35 | totalMs=3.35
2026-03-20 15:32:22.408 | step 1 | route=IT_Ticket | empId=41819 | query called at=15:32:22.408
2026-03-20 15:32:22.425 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=17.23
2026-03-20 15:32:22.434 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=8.53
2026-03-20 15:32:22.492 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=57.51
2026-03-20 15:32:22.494 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-20 15:32:22.495 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-20 15:32:22.499 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=3.42
2026-03-20 15:32:22.499 | step 3 | route=IT_Ticket | empId=41819 | apiMs=91.55 | totalMs=91.55
2026-03-20 15:32:22.500 | step 1 | route=IT_Ticket | empId=41819 | query called at=15:32:22.500
2026-03-20 15:32:22.509 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=8.84
2026-03-20 15:32:22.517 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=7.41
2026-03-20 15:32:22.518 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-20 15:32:22.518 | step 3 | route=IT_Ticket | empId=41819 | apiMs=18.23 | totalMs=18.23
2026-03-20 15:32:44.526 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41819 | query called at=15:32:44.526
2026-03-20 15:32:44.665 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=138.19
2026-03-20 15:32:44.669 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41819 | apiMs=142.72 | totalMs=142.72
2026-03-20 15:32:51.505 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41819 | query called at=15:32:51.505
2026-03-20 15:32:52.005 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=499.8
2026-03-20 15:32:52.008 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41819 | apiMs=502.93 | totalMs=502.93
2026-03-20 15:33:57.817 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=15:33:57.817
2026-03-20 15:33:57.849 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=32.07
2026-03-20 15:33:57.854 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=37.45 | totalMs=37.45
2026-03-20 15:33:58.732 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:33:58.732
2026-03-20 15:34:03.439 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=15:34:03.439
2026-03-20 15:34:03.492 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=52.59
2026-03-20 15:34:03.505 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=66.07 | totalMs=66.07
2026-03-20 15:34:03.508 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=15:34:03.508
2026-03-20 15:34:03.514 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-20 15:34:03.515 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-20 15:34:03.516 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-20 15:34:03.516 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=8.12 | totalMs=8.12
2026-03-20 15:34:09.422 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=15:34:09.422
2026-03-20 15:34:09.436 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=13.4
2026-03-20 15:34:09.440 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=18.33 | totalMs=18.33
2026-03-20 15:34:10.258 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:34:10.258
2026-03-20 15:36:50.794 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=15:36:50.794
2026-03-20 15:36:51.235 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=440.42
2026-03-20 15:36:51.238 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=444.80 | totalMs=444.80
2026-03-20 15:36:52.564 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=15:36:52.564
2026-03-20 15:36:52.665 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=98.25
2026-03-20 15:36:52.669 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=105.06 | totalMs=105.06
2026-03-20 15:37:17.730 | step 1 | route=IT_TicketPost | empId=41819 | query called at=15:37:17.730
2026-03-20 15:37:17.741 | step 2 | route=IT_TicketPost | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-20 15:37:17.741 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=11.02 | totalMs=11.02
2026-03-20 15:37:17.741 | step 1 | route=IT_TicketPost | empId=41819 | query called at=15:37:17.741
2026-03-20 15:37:18.136 | step 2 | route=IT_TicketPost | empId=41819 | query=IT_Ticket_Save_SPOC | queryMs=394.11
2026-03-20 15:37:18.240 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=498.47 | totalMs=498.47
2026-03-20 15:37:18.240 | step 1 | route=IT_TicketPost | empId=41819 | query called at=15:37:18.240
2026-03-20 15:37:18.242 | step 2 | route=IT_TicketPost | empId=41819 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-20 15:37:18.243 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=2.43 | totalMs=2.43
2026-03-20 15:37:18.473 | step 1 | route=IT_Ticket | empId=41819 | query called at=15:37:18.473
2026-03-20 15:37:18.483 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-20 15:37:18.485 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-20 15:37:18.486 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-20 15:37:18.488 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-20 15:37:18.490 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-20 15:37:18.492 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=2.32
2026-03-20 15:37:18.493 | step 3 | route=IT_Ticket | empId=41819 | apiMs=19.86 | totalMs=19.86
2026-03-20 15:37:18.493 | step 1 | route=IT_Ticket | empId=41819 | query called at=15:37:18.493
2026-03-20 15:37:18.495 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-20 15:37:18.496 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-20 15:37:18.497 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-20 15:37:18.498 | step 3 | route=IT_Ticket | empId=41819 | apiMs=4.45 | totalMs=4.45
2026-03-20 15:37:20.064 | step 1 | route=IT_TicketPost | empId=51120 | query called at=15:37:20.064
2026-03-20 15:37:20.078 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=13.88
2026-03-20 15:37:20.083 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=18.60 | totalMs=18.60
2026-03-20 15:37:20.086 | step 1 | route=IT_TicketPost | empId=51120 | query called at=15:37:20.086
2026-03-20 15:37:20.157 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=68.05
2026-03-20 15:37:20.170 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=83.94 | totalMs=83.94
2026-03-20 15:37:20.170 | step 1 | route=IT_TicketPost | empId=51120 | query called at=15:37:20.170
2026-03-20 15:37:20.179 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.62
2026-03-20 15:37:20.179 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=8.81 | totalMs=8.81
2026-03-20 15:37:23.598 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:37:23.598
2026-03-20 15:37:23.645 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=46.42
2026-03-20 15:37:23.657 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.65
2026-03-20 15:37:23.670 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.65
2026-03-20 15:37:23.678 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-03-20 15:37:23.687 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=8.04
2026-03-20 15:37:23.696 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=8.47
2026-03-20 15:37:23.696 | step 3 | route=IT_Ticket | empId=51120 | apiMs=97.55 | totalMs=97.55
2026-03-20 15:37:23.696 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:37:23.696
2026-03-20 15:37:23.704 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.4
2026-03-20 15:37:23.712 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-03-20 15:37:23.721 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-03-20 15:37:23.721 | step 3 | route=IT_Ticket | empId=51120 | apiMs=24.76 | totalMs=24.76
2026-03-20 15:38:58.395 | step 1 | route=IT_Ticket_Report | empId=41819 | query called at=15:38:58.395
2026-03-20 15:38:59.073 | step 2 | route=IT_Ticket_Report | empId=41819 | query=kpi_it_ticket_report_page_proc | queryMs=678.16
2026-03-20 15:38:59.074 | step 3 | route=IT_Ticket_Report | empId=41819 | apiMs=679.25 | totalMs=679.25
2026-03-20 15:38:59.849 | step 4 | route=pageRenderd | empId=41819 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:38:59.849
2026-03-20 15:41:21.230 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:41:21.230
2026-03-20 15:41:21.247 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=16.97
2026-03-20 15:41:21.260 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=8.97
2026-03-20 15:41:21.264 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-20 15:41:21.269 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-20 15:41:21.270 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-20 15:41:21.273 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=2.68
2026-03-20 15:41:21.273 | step 3 | route=IT_Ticket | empId=43865 | apiMs=43.55 | totalMs=43.55
2026-03-20 15:41:21.274 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:41:21.274
2026-03-20 15:41:21.275 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-20 15:41:21.277 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-20 15:41:21.278 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-20 15:41:21.278 | step 3 | route=IT_Ticket | empId=43865 | apiMs=4.37 | totalMs=4.37
2026-03-20 15:41:42.721 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43865 | query called at=15:41:42.721
2026-03-20 15:41:42.987 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=265.19
2026-03-20 15:41:42.987 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43865 | apiMs=266.05 | totalMs=266.05
2026-03-20 15:41:47.491 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query called at=15:41:47.491
2026-03-20 15:41:47.558 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=62.59
2026-03-20 15:41:47.562 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43865 | apiMs=71.11 | totalMs=71.11
2026-03-20 15:42:57.906 | step 1 | route=IT_TicketPost | empId=43865 | query called at=15:42:57.906
2026-03-20 15:42:57.922 | step 2 | route=IT_TicketPost | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=15.59
2026-03-20 15:42:57.922 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=16.52 | totalMs=16.52
2026-03-20 15:42:57.923 | step 1 | route=IT_TicketPost | empId=43865 | query called at=15:42:57.923
2026-03-20 15:42:57.997 | step 2 | route=IT_TicketPost | empId=43865 | query=IT_Ticket_Save_SPOC | queryMs=73.92
2026-03-20 15:42:58.011 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=88.76 | totalMs=88.76
2026-03-20 15:42:58.012 | step 1 | route=IT_TicketPost | empId=43865 | query called at=15:42:58.012
2026-03-20 15:42:58.097 | step 2 | route=IT_TicketPost | empId=43865 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=84.93
2026-03-20 15:42:58.097 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=85.65 | totalMs=85.65
2026-03-20 15:42:58.386 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:42:58.386
2026-03-20 15:42:58.403 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=16.49
2026-03-20 15:42:58.413 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-03-20 15:42:58.421 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-03-20 15:42:58.431 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-20 15:42:58.440 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=8.58
2026-03-20 15:42:58.453 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=12.95
2026-03-20 15:42:58.454 | step 3 | route=IT_Ticket | empId=43865 | apiMs=67.36 | totalMs=67.36
2026-03-20 15:42:58.454 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:42:58.454
2026-03-20 15:42:58.464 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=9.3
2026-03-20 15:42:58.497 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=33.39
2026-03-20 15:42:58.511 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=12.94
2026-03-20 15:42:58.511 | step 3 | route=IT_Ticket | empId=43865 | apiMs=56.88 | totalMs=56.88
2026-03-20 15:49:53.941 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:49:53.941
2026-03-20 15:49:54.104 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=162.11
2026-03-20 15:49:54.113 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-03-20 15:49:54.121 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-03-20 15:49:54.130 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-03-20 15:49:54.241 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=110.94
2026-03-20 15:49:54.251 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=9.18
2026-03-20 15:49:54.251 | step 3 | route=IT_Ticket | empId=49869 | apiMs=309.62 | totalMs=309.62
2026-03-20 15:49:54.251 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:49:54.251
2026-03-20 15:49:54.284 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=32.81
2026-03-20 15:49:54.293 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-03-20 15:49:54.301 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-03-20 15:49:54.302 | step 3 | route=IT_Ticket | empId=49869 | apiMs=50.43 | totalMs=50.43
2026-03-20 15:50:02.253 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=15:50:02.253
2026-03-20 15:50:02.544 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=289.67
2026-03-20 15:50:02.548 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=294.12 | totalMs=294.12
2026-03-20 15:50:04.044 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=15:50:04.044
2026-03-20 15:50:04.104 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=56.27
2026-03-20 15:50:04.107 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=63.08 | totalMs=63.08
2026-03-20 15:50:20.360 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:50:20.360
2026-03-20 15:50:20.371 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-20 15:50:20.372 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=11.63 | totalMs=11.63
2026-03-20 15:50:20.372 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:50:20.372
2026-03-20 15:50:20.468 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=95.79
2026-03-20 15:50:20.478 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=105.61 | totalMs=105.61
2026-03-20 15:50:20.478 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:50:20.478
2026-03-20 15:50:20.480 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-20 15:50:20.481 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.25 | totalMs=2.25
2026-03-20 15:50:26.286 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:50:26.286
2026-03-20 15:50:26.296 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-20 15:50:26.301 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-20 15:50:26.306 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-20 15:50:26.308 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=2
2026-03-20 15:50:26.310 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.63
2026-03-20 15:50:26.313 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=2.43
2026-03-20 15:50:26.313 | step 3 | route=IT_Ticket | empId=49869 | apiMs=27.36 | totalMs=27.36
2026-03-20 15:50:26.314 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:50:26.314
2026-03-20 15:50:26.316 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-03-20 15:50:26.317 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-20 15:50:26.372 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=54.5
2026-03-20 15:50:26.372 | step 3 | route=IT_Ticket | empId=49869 | apiMs=58.57 | totalMs=58.57
2026-03-20 15:52:37.733 | step 5 | route=dashboard | empId=Gra0226 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-20 15:54:47.078 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=15:54:47.078
2026-03-20 15:54:47.176 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=96.65
2026-03-20 15:54:47.180 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=101.57 | totalMs=101.57
2026-03-20 15:54:48.199 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:54:48.199
2026-03-20 15:54:52.592 | step 1 | route=SPOC_Entry_Save | empId=58155 | query called at=15:54:52.592
2026-03-20 15:54:52.631 | step 2 | route=SPOC_Entry_Save | empId=58155 | query=IT_Ticket_Update_SPOC | queryMs=38.49
2026-03-20 15:54:52.633 | step 3 | route=SPOC_Entry_Save | empId=58155 | apiMs=40.99 | totalMs=40.99
2026-03-20 15:54:52.633 | step 1 | route=SPOC_Entry_Save | empId=58155 | query called at=15:54:52.633
2026-03-20 15:54:52.635 | step 2 | route=SPOC_Entry_Save | empId=58155 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-20 15:54:52.637 | step 2 | route=SPOC_Entry_Save | empId=58155 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-20 15:54:52.638 | step 2 | route=SPOC_Entry_Save | empId=58155 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-20 15:54:52.638 | step 3 | route=SPOC_Entry_Save | empId=58155 | apiMs=5.03 | totalMs=5.03
2026-03-20 15:54:52.861 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=15:54:52.861
2026-03-20 15:54:52.915 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=53.63
2026-03-20 15:54:52.916 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=54.39 | totalMs=54.39
2026-03-20 15:54:53.356 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:54:53.356
2026-03-20 16:07:47.221 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:07:47.221
2026-03-20 16:07:47.272 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=50.36
2026-03-20 16:07:47.278 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-20 16:07:47.284 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-03-20 16:07:47.288 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-20 16:07:47.375 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=86.62
2026-03-20 16:07:47.385 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=9.97
2026-03-20 16:07:47.386 | step 3 | route=IT_Ticket | empId=43200 | apiMs=164.74 | totalMs=164.74
2026-03-20 16:07:47.386 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:07:47.386
2026-03-20 16:07:47.451 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=64.35
2026-03-20 16:07:47.452 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-20 16:07:47.454 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-20 16:07:47.454 | step 3 | route=IT_Ticket | empId=43200 | apiMs=67.80 | totalMs=67.80
2026-03-20 16:07:53.567 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=16:07:53.567
2026-03-20 16:07:53.748 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=180.39
2026-03-20 16:07:53.752 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=185.15 | totalMs=185.15
2026-03-20 16:07:55.725 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=16:07:55.725
2026-03-20 16:07:55.823 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=97.31
2026-03-20 16:07:55.827 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=101.87 | totalMs=101.87
2026-03-20 16:08:36.283 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:08:36.283
2026-03-20 16:08:36.294 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-20 16:08:36.298 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.32 | totalMs=14.32
2026-03-20 16:08:36.301 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:08:36.301
2026-03-20 16:08:36.336 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=31.52
2026-03-20 16:08:36.338 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=36.60 | totalMs=36.60
2026-03-20 16:08:36.338 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:08:36.338
2026-03-20 16:08:36.340 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-20 16:08:36.341 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.18 | totalMs=2.18
2026-03-20 16:08:36.341 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:08:36.341
2026-03-20 16:08:36.342 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-20 16:08:36.342 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.43 | totalMs=1.43
2026-03-20 16:08:39.160 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:08:39.160
2026-03-20 16:08:39.171 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-20 16:08:39.176 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-20 16:08:39.180 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-20 16:08:39.182 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-20 16:08:39.183 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-20 16:08:39.185 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.89
2026-03-20 16:08:39.185 | step 3 | route=IT_Ticket | empId=43200 | apiMs=25.21 | totalMs=25.21
2026-03-20 16:08:39.186 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:08:39.186
2026-03-20 16:08:39.188 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=2.21
2026-03-20 16:08:39.191 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.82
2026-03-20 16:08:39.192 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-20 16:08:39.193 | step 3 | route=IT_Ticket | empId=43200 | apiMs=6.87 | totalMs=6.87
2026-03-20 16:24:10.809 | step 1 | route=IT_Ticket | empId=68813 | query called at=16:24:10.809
2026-03-20 16:24:10.843 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=33.54
2026-03-20 16:24:10.894 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=47.16
2026-03-20 16:24:10.899 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-20 16:24:10.903 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-20 16:24:10.919 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=15.29
2026-03-20 16:24:10.924 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=5.25
2026-03-20 16:24:10.925 | step 3 | route=IT_Ticket | empId=68813 | apiMs=115.92 | totalMs=115.92
2026-03-20 16:24:10.925 | step 1 | route=IT_Ticket | empId=68813 | query called at=16:24:10.925
2026-03-20 16:24:10.944 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=18.92
2026-03-20 16:24:10.946 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-20 16:24:10.947 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-20 16:24:10.947 | step 3 | route=IT_Ticket | empId=68813 | apiMs=21.92 | totalMs=21.92
2026-03-20 16:24:19.172 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68813 | query called at=16:24:19.172
2026-03-20 16:24:19.462 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=288.91
2026-03-20 16:24:19.462 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68813 | apiMs=289.81 | totalMs=289.81
2026-03-20 16:24:21.214 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query called at=16:24:21.214
2026-03-20 16:24:21.245 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=30.76
2026-03-20 16:24:21.249 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68813 | apiMs=34.70 | totalMs=34.70
2026-03-20 16:25:13.596 | step 1 | route=IT_TicketPost | empId=68813 | query called at=16:25:13.596
2026-03-20 16:25:13.609 | step 2 | route=IT_TicketPost | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=13.46
2026-03-20 16:25:13.614 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=17.97 | totalMs=17.97
2026-03-20 16:25:13.617 | step 1 | route=IT_TicketPost | empId=68813 | query called at=16:25:13.617
2026-03-20 16:25:13.848 | step 2 | route=IT_TicketPost | empId=68813 | query=IT_Ticket_Save_SPOC | queryMs=226.75
2026-03-20 16:25:13.861 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=243.48 | totalMs=243.48
2026-03-20 16:25:13.862 | step 1 | route=IT_TicketPost | empId=68813 | query called at=16:25:13.862
2026-03-20 16:25:13.921 | step 2 | route=IT_TicketPost | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=56.59
2026-03-20 16:25:13.921 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=58.84 | totalMs=58.84
2026-03-20 16:25:14.248 | step 1 | route=IT_Ticket | empId=68813 | query called at=16:25:14.248
2026-03-20 16:25:14.266 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=16.98
2026-03-20 16:25:14.274 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-03-20 16:25:14.282 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-03-20 16:25:14.291 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-03-20 16:25:14.299 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-03-20 16:25:14.348 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=47.77
2026-03-20 16:25:14.348 | step 3 | route=IT_Ticket | empId=68813 | apiMs=99.66 | totalMs=99.66
2026-03-20 16:25:14.349 | step 1 | route=IT_Ticket | empId=68813 | query called at=16:25:14.349
2026-03-20 16:25:14.356 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=7.56
2026-03-20 16:25:14.365 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-03-20 16:25:14.417 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=52.12
2026-03-20 16:25:14.418 | step 3 | route=IT_Ticket | empId=68813 | apiMs=69.13 | totalMs=69.13
2026-03-20 16:27:40.776 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:27:40.776
2026-03-20 16:27:40.787 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-20 16:27:40.789 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-20 16:27:40.790 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-20 16:27:40.792 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-20 16:27:40.793 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-20 16:27:40.804 | step 2 | route=IT_Ticket | empId=21974 | query=VMS_Comp_login_proc | queryMs=10.03
2026-03-20 16:27:40.804 | step 3 | route=IT_Ticket | empId=21974 | apiMs=27.73 | totalMs=27.73
2026-03-20 16:27:40.805 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:27:40.805
2026-03-20 16:27:40.806 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-20 16:27:40.808 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-20 16:27:40.809 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-20 16:27:40.809 | step 3 | route=IT_Ticket | empId=21974 | apiMs=4.79 | totalMs=4.79
2026-03-20 16:28:16.113 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21974 | query called at=16:28:16.113
2026-03-20 16:28:16.291 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=177.79
2026-03-20 16:28:16.295 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21974 | apiMs=182.13 | totalMs=182.13
2026-03-20 16:28:18.826 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21974 | query called at=16:28:18.826
2026-03-20 16:28:18.860 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=32.65
2026-03-20 16:28:18.863 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21974 | apiMs=36.92 | totalMs=36.92
2026-03-20 16:29:10.414 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:29:10.414
2026-03-20 16:29:10.426 | step 2 | route=IT_TicketPost | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=11.3
2026-03-20 16:29:10.430 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=16.34 | totalMs=16.34
2026-03-20 16:29:10.434 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:29:10.434
2026-03-20 16:29:10.488 | step 2 | route=IT_TicketPost | empId=21974 | query=IT_Ticket_Save_SPOC | queryMs=50.66
2026-03-20 16:29:10.490 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=56.46 | totalMs=56.46
2026-03-20 16:29:10.491 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:29:10.491
2026-03-20 16:29:10.493 | step 2 | route=IT_TicketPost | empId=21974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.96
2026-03-20 16:29:10.493 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=2.78 | totalMs=2.78
2026-03-20 16:29:10.494 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:29:10.494
2026-03-20 16:29:10.495 | step 2 | route=IT_TicketPost | empId=21974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-20 16:29:10.496 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=1.66 | totalMs=1.66
2026-03-20 16:29:12.520 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:29:12.520
2026-03-20 16:29:12.530 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-20 16:29:12.536 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-03-20 16:29:12.541 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-20 16:29:12.542 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-20 16:29:12.544 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_it_Ticket_Details | queryMs=1.68
2026-03-20 16:29:12.547 | step 2 | route=IT_Ticket | empId=21974 | query=VMS_Comp_login_proc | queryMs=2.86
2026-03-20 16:29:12.548 | step 3 | route=IT_Ticket | empId=21974 | apiMs=28.06 | totalMs=28.06
2026-03-20 16:29:12.548 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:29:12.548
2026-03-20 16:29:12.550 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-20 16:29:12.551 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-20 16:29:12.552 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-20 16:29:12.553 | step 3 | route=IT_Ticket | empId=21974 | apiMs=4.64 | totalMs=4.64
2026-03-20 16:31:53.014 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68813 | query called at=16:31:53.014
2026-03-20 16:31:53.061 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=46.34
2026-03-20 16:31:53.065 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68813 | apiMs=50.81 | totalMs=50.81
2026-03-20 16:31:56.111 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query called at=16:31:56.111
2026-03-20 16:31:56.128 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=16.96
2026-03-20 16:31:56.132 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68813 | apiMs=21.42 | totalMs=21.42
2026-03-20 16:33:03.091 | step 1 | route=IT_TicketPost | empId=68813 | query called at=16:33:03.091
2026-03-20 16:33:03.102 | step 2 | route=IT_TicketPost | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-20 16:33:03.102 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=11.14 | totalMs=11.14
2026-03-20 16:33:03.102 | step 1 | route=IT_TicketPost | empId=68813 | query called at=16:33:03.102
2026-03-20 16:33:03.130 | step 2 | route=IT_TicketPost | empId=68813 | query=IT_Ticket_Save_SPOC | queryMs=26.81
2026-03-20 16:33:03.147 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=44.73 | totalMs=44.73
2026-03-20 16:33:03.148 | step 1 | route=IT_TicketPost | empId=68813 | query called at=16:33:03.148
2026-03-20 16:33:03.149 | step 2 | route=IT_TicketPost | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-20 16:33:03.150 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=2.01 | totalMs=2.01
2026-03-20 16:33:03.378 | step 1 | route=IT_Ticket | empId=68813 | query called at=16:33:03.378
2026-03-20 16:33:03.394 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=14.68
2026-03-20 16:33:03.408 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=13.68
2026-03-20 16:33:03.410 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.96
2026-03-20 16:33:03.411 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-20 16:33:03.472 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=60.12
2026-03-20 16:33:03.507 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=35.39
2026-03-20 16:33:03.508 | step 3 | route=IT_Ticket | empId=68813 | apiMs=129.23 | totalMs=129.23
2026-03-20 16:33:03.508 | step 1 | route=IT_Ticket | empId=68813 | query called at=16:33:03.508
2026-03-20 16:33:03.526 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=16.98
2026-03-20 16:33:03.527 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-20 16:33:03.528 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-20 16:33:03.528 | step 3 | route=IT_Ticket | empId=68813 | apiMs=20.01 | totalMs=20.01
2026-03-20 16:34:23.383 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:34:23.383
2026-03-20 16:34:23.401 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=17
2026-03-20 16:34:23.408 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.12
2026-03-20 16:34:23.413 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-20 16:34:23.418 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-20 16:34:23.419 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-20 16:34:23.453 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=33.58
2026-03-20 16:34:23.454 | step 3 | route=IT_Ticket | empId=46973 | apiMs=70.17 | totalMs=70.17
2026-03-20 16:34:23.454 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:34:23.454
2026-03-20 16:34:23.456 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-20 16:34:23.458 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-20 16:34:23.459 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-20 16:34:23.460 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.72 | totalMs=5.72
2026-03-20 16:34:33.971 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=16:34:33.971
2026-03-20 16:34:34.028 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=55.34
2026-03-20 16:34:34.032 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=60.08 | totalMs=60.08
2026-03-20 16:34:36.297 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=16:34:36.297
2026-03-20 16:34:37.221 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=920.62
2026-03-20 16:34:37.225 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=927.78 | totalMs=927.78
2026-03-20 16:35:34.337 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:35:34.337
2026-03-20 16:35:34.379 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=40.78
2026-03-20 16:35:34.379 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=41.63 | totalMs=41.63
2026-03-20 16:35:34.380 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:35:34.380
2026-03-20 16:35:34.413 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=33.5
2026-03-20 16:35:34.416 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=36.19 | totalMs=36.19
2026-03-20 16:35:34.416 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:35:34.416
2026-03-20 16:35:34.419 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.35
2026-03-20 16:35:34.419 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=3.05 | totalMs=3.05
2026-03-20 16:35:34.421 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:35:34.421
2026-03-20 16:35:34.426 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.71
2026-03-20 16:35:34.427 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=5.86 | totalMs=5.86
2026-03-20 16:35:38.288 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:35:38.288
2026-03-20 16:35:38.299 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-03-20 16:35:38.304 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-20 16:35:38.309 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-20 16:35:38.313 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-20 16:35:38.315 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-20 16:35:38.348 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=33.36
2026-03-20 16:35:38.349 | step 3 | route=IT_Ticket | empId=46973 | apiMs=60.99 | totalMs=60.99
2026-03-20 16:35:38.349 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:35:38.349
2026-03-20 16:35:38.351 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-20 16:35:38.352 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-20 16:35:38.353 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-20 16:35:38.354 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.44 | totalMs=4.44
2026-03-20 16:36:11.225 | step 1 | route=IT_Ticket | empId=51863 | query called at=16:36:11.225
2026-03-20 16:36:11.242 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=15.79
2026-03-20 16:36:11.250 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-03-20 16:36:11.258 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-03-20 16:36:11.267 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=8.5
2026-03-20 16:36:11.276 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=8.26
2026-03-20 16:36:11.344 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=67.85
2026-03-20 16:36:11.344 | step 3 | route=IT_Ticket | empId=51863 | apiMs=119.16 | totalMs=119.16
2026-03-20 16:36:11.345 | step 1 | route=IT_Ticket | empId=51863 | query called at=16:36:11.345
2026-03-20 16:36:11.353 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=7.32
2026-03-20 16:36:11.361 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-03-20 16:36:11.369 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-20 16:36:11.370 | step 3 | route=IT_Ticket | empId=51863 | apiMs=24.70 | totalMs=24.70
2026-03-20 16:36:20.874 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=16:36:20.874
2026-03-20 16:36:20.943 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=68.72
2026-03-20 16:36:20.943 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=69.59 | totalMs=69.59
2026-03-20 16:36:22.214 | step 1 | route=Ticket_SPOC_Approve | empId=5461 | query called at=16:36:22.214
2026-03-20 16:36:22.281 | step 2 | route=Ticket_SPOC_Approve | empId=5461 | query=IT_TIcket_SPOCApp_Report | queryMs=67.08
2026-03-20 16:36:22.284 | step 3 | route=Ticket_SPOC_Approve | empId=5461 | apiMs=70.83 | totalMs=70.83
2026-03-20 16:36:22.927 | step 4 | route=pageRenderd | empId=5461 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:22.927
2026-03-20 16:36:23.120 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=16:36:23.120
2026-03-20 16:36:23.134 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-03-20 16:36:23.136 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=16.77 | totalMs=16.77
2026-03-20 16:36:29.077 | step 1 | route=SPOC_Entry_Save | empId=5461 | query called at=16:36:29.077
2026-03-20 16:36:29.156 | step 2 | route=SPOC_Entry_Save | empId=5461 | query=IT_Ticket_Update_SPOC | queryMs=78.38
2026-03-20 16:36:29.179 | step 3 | route=SPOC_Entry_Save | empId=5461 | apiMs=101.71 | totalMs=101.71
2026-03-20 16:36:29.179 | step 1 | route=SPOC_Entry_Save | empId=5461 | query called at=16:36:29.179
2026-03-20 16:36:29.181 | step 2 | route=SPOC_Entry_Save | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-20 16:36:29.183 | step 2 | route=SPOC_Entry_Save | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-20 16:36:29.184 | step 2 | route=SPOC_Entry_Save | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-20 16:36:29.184 | step 3 | route=SPOC_Entry_Save | empId=5461 | apiMs=5.09 | totalMs=5.09
2026-03-20 16:36:39.067 | step 1 | route=Ticket_SPOC_Approve | empId=5461 | query called at=16:36:39.067
2026-03-20 16:36:39.104 | step 2 | route=Ticket_SPOC_Approve | empId=5461 | query=IT_TIcket_SPOCApp_Report | queryMs=33.15
2026-03-20 16:36:39.107 | step 3 | route=Ticket_SPOC_Approve | empId=5461 | apiMs=39.25 | totalMs=39.25
2026-03-20 16:36:40.008 | step 4 | route=pageRenderd | empId=5461 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:40.008
2026-03-20 16:37:17.657 | step 1 | route=IT_TicketPost | empId=51863 | query called at=16:37:17.657
2026-03-20 16:37:17.667 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-20 16:37:17.671 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=14.17 | totalMs=14.17
2026-03-20 16:37:17.675 | step 1 | route=IT_TicketPost | empId=51863 | query called at=16:37:17.675
2026-03-20 16:37:17.696 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=17.5
2026-03-20 16:37:17.700 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=25.35 | totalMs=25.35
2026-03-20 16:37:17.700 | step 1 | route=IT_TicketPost | empId=51863 | query called at=16:37:17.700
2026-03-20 16:37:17.702 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-20 16:37:17.702 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=2.15 | totalMs=2.15
2026-03-20 16:37:22.074 | step 1 | route=IT_Ticket | empId=51863 | query called at=16:37:22.074
2026-03-20 16:37:22.086 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-03-20 16:37:22.092 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=2.74
2026-03-20 16:37:22.147 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=51.56
2026-03-20 16:37:22.151 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=3.38
2026-03-20 16:37:22.153 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.6
2026-03-20 16:37:22.187 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=34.14
2026-03-20 16:37:22.188 | step 3 | route=IT_Ticket | empId=51863 | apiMs=113.69 | totalMs=113.69
2026-03-20 16:37:22.188 | step 1 | route=IT_Ticket | empId=51863 | query called at=16:37:22.188
2026-03-20 16:37:22.190 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-20 16:37:22.191 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-20 16:37:22.192 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-20 16:37:22.193 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.53 | totalMs=4.53
2026-03-20 16:42:44.294 | step 1 | route=IT_Ticket | empId=40217 | query called at=16:42:44.294
2026-03-20 16:42:44.332 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=37.62
2026-03-20 16:42:44.345 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=8.37
2026-03-20 16:42:44.357 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=8.9
2026-03-20 16:42:44.365 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=5.1
2026-03-20 16:42:44.392 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=26.79
2026-03-20 16:42:44.434 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=41.3
2026-03-20 16:42:44.434 | step 3 | route=IT_Ticket | empId=40217 | apiMs=140.13 | totalMs=140.13
2026-03-20 16:42:44.435 | step 1 | route=IT_Ticket | empId=40217 | query called at=16:42:44.435
2026-03-20 16:42:44.459 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=23.85
2026-03-20 16:42:44.467 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-03-20 16:42:44.476 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-20 16:42:44.476 | step 3 | route=IT_Ticket | empId=40217 | apiMs=41.16 | totalMs=41.16
2026-03-20 16:42:52.922 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=16:42:52.922
2026-03-20 16:42:53.228 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=306.09
2026-03-20 16:42:53.232 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=310.34 | totalMs=310.34
2026-03-20 16:42:54.793 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=16:42:54.793
2026-03-20 16:42:55.173 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=380.54
2026-03-20 16:42:55.177 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=384.39 | totalMs=384.39
2026-03-20 16:43:51.885 | step 1 | route=IT_TicketPost | empId=40217 | query called at=16:43:51.885
2026-03-20 16:43:51.900 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=14.11
2026-03-20 16:43:51.903 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=18.23 | totalMs=18.23
2026-03-20 16:43:51.907 | step 1 | route=IT_TicketPost | empId=40217 | query called at=16:43:51.907
2026-03-20 16:43:51.947 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=36.38
2026-03-20 16:43:51.959 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=52.28 | totalMs=52.28
2026-03-20 16:43:51.960 | step 1 | route=IT_TicketPost | empId=40217 | query called at=16:43:51.960
2026-03-20 16:43:51.968 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-03-20 16:43:51.969 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=8.78 | totalMs=8.78
2026-03-20 16:43:51.969 | step 1 | route=IT_TicketPost | empId=40217 | query called at=16:43:51.969
2026-03-20 16:43:51.977 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.15
2026-03-20 16:43:51.977 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=7.93 | totalMs=7.93
2026-03-20 16:43:53.107 | step 1 | route=IT_Ticket | empId=40217 | query called at=16:43:53.107
2026-03-20 16:43:53.141 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=33.27
2026-03-20 16:43:53.145 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-20 16:43:53.149 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-20 16:43:53.153 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-20 16:43:53.155 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-20 16:43:53.190 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=34.81
2026-03-20 16:43:53.190 | step 3 | route=IT_Ticket | empId=40217 | apiMs=83.60 | totalMs=83.60
2026-03-20 16:43:53.191 | step 1 | route=IT_Ticket | empId=40217 | query called at=16:43:53.191
2026-03-20 16:43:53.198 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=7.35
2026-03-20 16:43:53.207 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-20 16:43:53.215 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-03-20 16:43:53.215 | step 3 | route=IT_Ticket | empId=40217 | apiMs=24.56 | totalMs=24.56
2026-03-20 16:46:28.531 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=16:46:28.531
2026-03-20 16:46:28.577 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=45.46
2026-03-20 16:46:28.581 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=49.51 | totalMs=49.51
2026-03-20 16:46:29.193 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:46:29.193
2026-03-20 16:46:37.766 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=16:46:37.766
2026-03-20 16:46:37.877 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=110.01
2026-03-20 16:46:37.882 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=115.58 | totalMs=115.58
2026-03-20 16:46:37.885 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=16:46:37.885
2026-03-20 16:46:37.890 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-20 16:46:37.891 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-20 16:46:37.893 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-20 16:46:37.893 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=7.67 | totalMs=7.67
2026-03-20 16:46:38.119 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=16:46:38.119
2026-03-20 16:46:38.148 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=28.52
2026-03-20 16:46:38.148 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=29.41 | totalMs=29.41
2026-03-20 16:46:38.467 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:46:38.467
2026-03-20 16:53:35.798 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=16:53:35.798
2026-03-20 16:53:35.849 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=50.5
2026-03-20 16:53:35.849 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=51.42 | totalMs=51.42
2026-03-20 16:53:36.285 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:53:36.285
2026-03-20 16:54:06.283 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=16:54:06.283
2026-03-20 16:54:06.332 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=48.9
2026-03-20 16:54:06.348 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.72
2026-03-20 16:54:06.354 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=70.91 | totalMs=70.91
2026-03-20 16:54:06.359 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=16:54:06.359
2026-03-20 16:54:06.453 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=93.82
2026-03-20 16:54:06.454 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-20 16:54:06.456 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-20 16:54:06.456 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=97.14 | totalMs=97.14
2026-03-20 16:54:12.411 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=16:54:12.411
2026-03-20 16:54:12.415 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.35
2026-03-20 16:54:12.420 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-20 16:54:12.425 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-20 16:54:12.429 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=18.23 | totalMs=18.23
2026-03-20 16:54:14.967 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=16:54:14.967
2026-03-20 16:54:14.992 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=24.8
2026-03-20 16:54:14.992 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=25.64 | totalMs=25.64
2026-03-20 16:54:15.321 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:54:15.321
2026-03-20 16:57:34.858 | step 5 | route=dashboard | empId=Gna0077 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-20 17:02:46.901 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:02:46.901
2026-03-20 17:02:46.936 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=34.5
2026-03-20 17:02:47.007 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=70.58
2026-03-20 17:02:47.008 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-20 17:02:47.010 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-20 17:02:47.023 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=13.37
2026-03-20 17:02:47.074 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=50.33
2026-03-20 17:02:47.074 | step 3 | route=IT_Ticket | empId=59261 | apiMs=173.25 | totalMs=173.25
2026-03-20 17:02:47.075 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:02:47.075
2026-03-20 17:02:47.086 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=10.75
2026-03-20 17:02:47.087 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-20 17:02:47.088 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-20 17:02:47.089 | step 3 | route=IT_Ticket | empId=59261 | apiMs=13.96 | totalMs=13.96
2026-03-20 17:02:57.469 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:02:57.469
2026-03-20 17:02:57.866 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=396.65
2026-03-20 17:02:57.869 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=400.38 | totalMs=400.38
2026-03-20 17:03:01.478 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:03:01.478
2026-03-20 17:03:01.537 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=58.4
2026-03-20 17:03:01.537 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=59.41 | totalMs=59.41
2026-03-20 17:03:02.544 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:03:02.544
2026-03-20 17:03:02.583 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=35.9
2026-03-20 17:03:02.586 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=41.84 | totalMs=41.84
2026-03-20 17:03:11.102 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:03:11.102
2026-03-20 17:03:11.142 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=39.72
2026-03-20 17:03:11.145 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=43.03 | totalMs=43.03
2026-03-20 17:03:11.774 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:11.774
2026-03-20 17:03:42.484 | step 1 | route=IT_Ticket_Report | empId=46592 | query called at=17:03:42.484
2026-03-20 17:03:43.141 | step 2 | route=IT_Ticket_Report | empId=46592 | query=kpi_it_ticket_report_page_proc | queryMs=656.11
2026-03-20 17:03:43.141 | step 3 | route=IT_Ticket_Report | empId=46592 | apiMs=657.08 | totalMs=657.08
2026-03-20 17:03:44.037 | step 4 | route=pageRenderd | empId=46592 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:03:44.037
2026-03-20 17:04:16.149 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:04:16.149
2026-03-20 17:04:16.161 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-03-20 17:04:16.165 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=15.97 | totalMs=15.97
2026-03-20 17:04:16.169 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:04:16.169
2026-03-20 17:04:16.203 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=30.14
2026-03-20 17:04:16.205 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=36.04 | totalMs=36.04
2026-03-20 17:04:16.205 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:04:16.205
2026-03-20 17:04:16.245 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=39.57
2026-03-20 17:04:16.246 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=40.27 | totalMs=40.27
2026-03-20 17:04:16.246 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:04:16.246
2026-03-20 17:04:16.247 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-20 17:04:16.248 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.59 | totalMs=1.59
2026-03-20 17:04:16.479 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:04:16.479
2026-03-20 17:04:16.490 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-03-20 17:04:16.493 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=2.36
2026-03-20 17:04:16.495 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-03-20 17:04:16.498 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=2.16
2026-03-20 17:04:16.500 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.59
2026-03-20 17:04:16.531 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=30.68
2026-03-20 17:04:16.531 | step 3 | route=IT_Ticket | empId=59261 | apiMs=52.03 | totalMs=52.03
2026-03-20 17:04:16.531 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:04:16.531
2026-03-20 17:04:16.533 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-20 17:04:16.534 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-20 17:04:16.535 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-20 17:04:16.536 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.32 | totalMs=4.32
2026-03-20 17:04:17.788 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:04:17.788
2026-03-20 17:04:17.798 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-20 17:04:17.804 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.85
2026-03-20 17:04:17.808 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-20 17:04:17.813 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-20 17:04:17.814 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-20 17:04:17.848 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=33.86
2026-03-20 17:04:17.849 | step 3 | route=IT_Ticket | empId=46592 | apiMs=61.12 | totalMs=61.12
2026-03-20 17:04:17.849 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:04:17.849
2026-03-20 17:04:17.852 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=2.26
2026-03-20 17:04:17.853 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-20 17:04:17.854 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-20 17:04:17.855 | step 3 | route=IT_Ticket | empId=46592 | apiMs=5.68 | totalMs=5.68
2026-03-20 17:04:20.271 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:04:20.271
2026-03-20 17:04:20.702 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=430.61
2026-03-20 17:04:20.707 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=435.76 | totalMs=435.76
2026-03-20 17:04:21.001 | step 1 | route=IT_Ticket_Report | empId=46592 | query called at=17:04:21.001
2026-03-20 17:04:21.096 | step 2 | route=IT_Ticket_Report | empId=46592 | query=kpi_it_ticket_report_page_proc | queryMs=91.09
2026-03-20 17:04:21.100 | step 3 | route=IT_Ticket_Report | empId=46592 | apiMs=99.22 | totalMs=99.22
2026-03-20 17:04:21.487 | step 4 | route=pageRenderd | empId=46592 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:04:21.487
2026-03-20 17:04:22.221 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:04:22.221
2026-03-20 17:04:22.234 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.89
2026-03-20 17:04:22.234 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=12.72 | totalMs=12.72
2026-03-20 17:05:16.760 | step 1 | route=Ticket_SPOC_Approve | empId=51024 | query called at=17:05:16.760
2026-03-20 17:05:16.784 | step 2 | route=Ticket_SPOC_Approve | empId=51024 | query=IT_TIcket_SPOCApp_Report | queryMs=23.64
2026-03-20 17:05:16.788 | step 3 | route=Ticket_SPOC_Approve | empId=51024 | apiMs=28.02 | totalMs=28.02
2026-03-20 17:05:17.929 | step 4 | route=pageRenderd | empId=51024 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:17.929
2026-03-20 17:05:25.128 | step 1 | route=SPOC_Entry_Save | empId=51024 | query called at=17:05:25.128
2026-03-20 17:05:25.230 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=IT_Ticket_Update_SPOC | queryMs=101.26
2026-03-20 17:05:25.261 | step 3 | route=SPOC_Entry_Save | empId=51024 | apiMs=132.46 | totalMs=132.46
2026-03-20 17:05:25.264 | step 1 | route=SPOC_Entry_Save | empId=51024 | query called at=17:05:25.264
2026-03-20 17:05:25.270 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-03-20 17:05:25.271 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-20 17:05:25.272 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-20 17:05:25.273 | step 3 | route=SPOC_Entry_Save | empId=51024 | apiMs=8.37 | totalMs=8.37
2026-03-20 17:05:32.473 | step 1 | route=Ticket_SPOC_Approve | empId=51024 | query called at=17:05:32.473
2026-03-20 17:05:32.518 | step 2 | route=Ticket_SPOC_Approve | empId=51024 | query=IT_TIcket_SPOCApp_Report | queryMs=44.94
2026-03-20 17:05:32.522 | step 3 | route=Ticket_SPOC_Approve | empId=51024 | apiMs=49.10 | totalMs=49.10
2026-03-20 17:05:33.401 | step 4 | route=pageRenderd | empId=51024 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:33.401
2026-03-20 17:05:54.490 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:05:54.490
2026-03-20 17:05:54.500 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-20 17:05:54.501 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=10.45 | totalMs=10.45
2026-03-20 17:05:54.501 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:05:54.501
2026-03-20 17:05:54.546 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=44.97
2026-03-20 17:05:54.561 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=59.75 | totalMs=59.75
2026-03-20 17:05:54.561 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:05:54.561
2026-03-20 17:05:54.563 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-20 17:05:54.563 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.03 | totalMs=2.03
2026-03-20 17:05:54.564 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:05:54.564
2026-03-20 17:05:54.565 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-20 17:05:54.565 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.35 | totalMs=1.35
2026-03-20 17:05:54.797 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:05:54.797
2026-03-20 17:05:54.808 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-20 17:05:54.809 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-20 17:05:54.810 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-20 17:05:54.811 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-20 17:05:54.813 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-20 17:05:54.841 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=27.72
2026-03-20 17:05:54.841 | step 3 | route=IT_Ticket | empId=59261 | apiMs=44.29 | totalMs=44.29
2026-03-20 17:05:54.841 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:05:54.841
2026-03-20 17:05:54.844 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.35
2026-03-20 17:05:54.846 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-03-20 17:05:54.848 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.84
2026-03-20 17:05:54.848 | step 3 | route=IT_Ticket | empId=59261 | apiMs=6.98 | totalMs=6.98
2026-03-20 17:07:27.733 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:07:27.733
2026-03-20 17:07:27.786 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=52.8
2026-03-20 17:07:27.787 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=53.65 | totalMs=53.65
2026-03-20 17:07:28.441 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:07:28.441
2026-03-20 17:07:58.398 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:07:58.398
2026-03-20 17:07:58.447 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=48.14
2026-03-20 17:07:58.457 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=2.65
2026-03-20 17:07:58.471 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=8.05
2026-03-20 17:07:58.477 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.53
2026-03-20 17:07:58.487 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=8.87
2026-03-20 17:07:58.489 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=90.90 | totalMs=90.90
2026-03-20 17:07:58.490 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:07:58.490
2026-03-20 17:07:58.492 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.98
2026-03-20 17:07:58.493 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-20 17:07:58.494 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-20 17:07:58.495 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.87 | totalMs=4.87
2026-03-20 17:07:58.495 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:07:58.495
2026-03-20 17:07:58.496 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-20 17:07:58.498 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-20 17:07:58.506 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.75
2026-03-20 17:07:58.506 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=10.96 | totalMs=10.96
2026-03-20 17:07:58.506 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:07:58.506
2026-03-20 17:07:58.509 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.32
2026-03-20 17:07:58.510 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-20 17:07:58.511 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-20 17:07:58.512 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.35 | totalMs=5.35
2026-03-20 17:08:02.932 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:08:02.932
2026-03-20 17:08:02.942 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.43
2026-03-20 17:08:02.954 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.58
2026-03-20 17:08:02.963 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.17
2026-03-20 17:08:02.966 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=34.32 | totalMs=34.32
2026-03-20 17:08:05.076 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:08:05.076
2026-03-20 17:08:05.083 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.91
2026-03-20 17:08:05.092 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-03-20 17:08:05.100 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-03-20 17:08:05.100 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=24.27 | totalMs=24.27
2026-03-20 17:08:07.659 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:08:07.659
2026-03-20 17:08:07.725 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=65.23
2026-03-20 17:08:07.725 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=66.06 | totalMs=66.06
2026-03-20 17:08:08.211 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:08:08.211
2026-03-20 17:20:15.358 | step 1 | route=IT_Ticket | empId=21206 | query called at=17:20:15.358
2026-03-20 17:20:15.393 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=34.33
2026-03-20 17:20:15.395 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-20 17:20:15.397 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=2.03
2026-03-20 17:20:15.398 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-20 17:20:15.422 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=23.45
2026-03-20 17:20:15.532 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=109.35
2026-03-20 17:20:15.532 | step 3 | route=IT_Ticket | empId=21206 | apiMs=174.08 | totalMs=174.08
2026-03-20 17:20:15.532 | step 1 | route=IT_Ticket | empId=21206 | query called at=17:20:15.532
2026-03-20 17:20:15.604 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=71.21
2026-03-20 17:20:15.653 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=49.14
2026-03-20 17:20:15.655 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-20 17:20:15.655 | step 3 | route=IT_Ticket | empId=21206 | apiMs=122.72 | totalMs=122.72
2026-03-20 17:20:29.939 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=17:20:29.939
2026-03-20 17:20:30.260 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=321.05
2026-03-20 17:20:30.264 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=325.38 | totalMs=325.38
2026-03-20 17:20:32.370 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=17:20:32.370
2026-03-20 17:20:32.552 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=181.67
2026-03-20 17:20:32.555 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=185.54 | totalMs=185.54
2026-03-20 17:21:35.366 | step 1 | route=IT_TicketPost | empId=21206 | query called at=17:21:35.366
2026-03-20 17:21:35.380 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=13.7
2026-03-20 17:21:35.384 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=18.28 | totalMs=18.28
2026-03-20 17:21:35.388 | step 1 | route=IT_TicketPost | empId=21206 | query called at=17:21:35.388
2026-03-20 17:21:35.430 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=38.87
2026-03-20 17:21:35.435 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=47.06 | totalMs=47.06
2026-03-20 17:21:35.435 | step 1 | route=IT_TicketPost | empId=21206 | query called at=17:21:35.435
2026-03-20 17:21:35.483 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=47.53
2026-03-20 17:21:35.483 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=48.24 | totalMs=48.24
2026-03-20 17:21:35.709 | step 1 | route=IT_Ticket | empId=21206 | query called at=17:21:35.709
2026-03-20 17:21:35.720 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-20 17:21:35.722 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-20 17:21:35.724 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-20 17:21:35.725 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-20 17:21:35.727 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.81
2026-03-20 17:21:35.774 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=45.9
2026-03-20 17:21:35.774 | step 3 | route=IT_Ticket | empId=21206 | apiMs=64.70 | totalMs=64.70
2026-03-20 17:21:35.774 | step 1 | route=IT_Ticket | empId=21206 | query called at=17:21:35.774
2026-03-20 17:21:35.777 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=2.63
2026-03-20 17:21:35.779 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.95
2026-03-20 17:21:35.782 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=2.2
2026-03-20 17:21:35.782 | step 3 | route=IT_Ticket | empId=21206 | apiMs=8.02 | totalMs=8.02
2026-03-20 17:25:21.370 | step 1 | route=IT_Ticket_Report | empId=67904 | query called at=17:25:21.370
2026-03-20 17:25:21.499 | step 2 | route=IT_Ticket_Report | empId=67904 | query=kpi_it_ticket_report_page_proc | queryMs=128.42
2026-03-20 17:25:21.503 | step 3 | route=IT_Ticket_Report | empId=67904 | apiMs=133.60 | totalMs=133.60
2026-03-20 17:25:22.010 | step 4 | route=pageRenderd | empId=67904 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:25:22.010
2026-03-20 17:33:41.532 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=17:33:41.532
2026-03-20 17:33:41.593 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=60.65
2026-03-20 17:33:41.597 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=65.15 | totalMs=65.15
2026-03-20 17:33:44.110 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:33:44.110
2026-03-20 17:33:47.583 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=17:33:47.583
2026-03-20 17:33:47.685 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=101.41
2026-03-20 17:33:47.692 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=108.99 | totalMs=108.99
2026-03-20 17:33:47.696 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=17:33:47.696
2026-03-20 17:33:47.727 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.01
2026-03-20 17:33:47.728 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-20 17:33:47.729 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-20 17:33:47.730 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=33.69 | totalMs=33.69
2026-03-20 17:33:48.008 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=17:33:48.008
2026-03-20 17:33:48.029 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=21.15
2026-03-20 17:33:48.030 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=21.90 | totalMs=21.90
2026-03-20 17:33:51.153 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:33:51.153
2026-03-20 17:36:22.876 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:36:22.876
2026-03-20 17:36:22.911 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=34.57
2026-03-20 17:36:22.917 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-20 17:36:22.922 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=2.03
2026-03-20 17:36:22.928 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.85
2026-03-20 17:36:22.952 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=23.43
2026-03-20 17:36:22.988 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=36.57
2026-03-20 17:36:22.989 | step 3 | route=IT_Ticket | empId=31232 | apiMs=113.11 | totalMs=113.11
2026-03-20 17:36:22.989 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:36:22.989
2026-03-20 17:36:23.007 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=17.38
2026-03-20 17:36:23.008 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-20 17:36:23.010 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-20 17:36:23.010 | step 3 | route=IT_Ticket | empId=31232 | apiMs=20.87 | totalMs=20.87
2026-03-20 17:36:30.777 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:36:30.777
2026-03-20 17:36:31.086 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=307.74
2026-03-20 17:36:31.086 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=308.76 | totalMs=308.76
2026-03-20 17:36:32.479 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:36:32.479
2026-03-20 17:36:32.496 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=14.28
2026-03-20 17:36:32.500 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=21.27 | totalMs=21.27
2026-03-20 17:37:10.786 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:37:10.786
2026-03-20 17:37:10.798 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-03-20 17:37:10.799 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-20 17:37:10.800 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-20 17:37:10.801 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-20 17:37:10.803 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-20 17:37:10.821 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=18.36
2026-03-20 17:37:10.822 | step 3 | route=IT_Ticket | empId=61350 | apiMs=35.36 | totalMs=35.36
2026-03-20 17:37:10.822 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:37:10.822
2026-03-20 17:37:10.823 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-20 17:37:10.824 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-20 17:37:10.826 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-20 17:37:10.826 | step 3 | route=IT_Ticket | empId=61350 | apiMs=3.70 | totalMs=3.70
2026-03-20 17:37:11.131 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:37:11.131
2026-03-20 17:37:11.141 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-20 17:37:11.141 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=10.54 | totalMs=10.54
2026-03-20 17:37:11.142 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:37:11.142
2026-03-20 17:37:11.257 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=115.37
2026-03-20 17:37:11.344 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=201.89 | totalMs=201.89
2026-03-20 17:37:11.344 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:37:11.344
2026-03-20 17:37:11.346 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-20 17:37:11.346 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.12 | totalMs=2.12
2026-03-20 17:37:11.570 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:37:11.570
2026-03-20 17:37:11.584 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=13.62
2026-03-20 17:37:11.619 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=34.18
2026-03-20 17:37:11.621 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-03-20 17:37:11.622 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-20 17:37:11.623 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-20 17:37:11.657 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=33.01
2026-03-20 17:37:11.657 | step 3 | route=IT_Ticket | empId=31232 | apiMs=86.80 | totalMs=86.80
2026-03-20 17:37:11.657 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:37:11.657
2026-03-20 17:37:11.659 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-20 17:37:11.660 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-20 17:37:11.662 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-20 17:37:11.662 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.41 | totalMs=4.41
2026-03-20 17:37:20.619 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:37:20.619
2026-03-20 17:37:20.651 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=31.67
2026-03-20 17:37:20.655 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=36.35 | totalMs=36.35
2026-03-20 17:37:23.854 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:37:23.854
2026-03-20 17:37:23.865 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-20 17:37:23.866 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=11.36 | totalMs=11.36
2026-03-20 17:38:42.116 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:38:42.116
2026-03-20 17:38:42.128 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-03-20 17:38:42.132 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=16.44 | totalMs=16.44
2026-03-20 17:38:42.136 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:38:42.136
2026-03-20 17:38:42.160 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=20.33
2026-03-20 17:38:42.163 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=27.17 | totalMs=27.17
2026-03-20 17:38:42.164 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:38:42.164
2026-03-20 17:38:42.166 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-20 17:38:42.166 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.45 | totalMs=2.45
2026-03-20 17:38:42.166 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:38:42.166
2026-03-20 17:38:42.168 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-20 17:38:42.168 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.63 | totalMs=1.63
2026-03-20 17:38:42.432 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:38:42.432
2026-03-20 17:38:42.443 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-20 17:38:42.445 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-03-20 17:38:42.447 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-20 17:38:42.448 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-20 17:38:42.450 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-20 17:38:42.484 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.73
2026-03-20 17:38:42.484 | step 3 | route=IT_Ticket | empId=61350 | apiMs=51.59 | totalMs=51.59
2026-03-20 17:38:42.484 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:38:42.484
2026-03-20 17:38:42.487 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=2.39
2026-03-20 17:38:42.490 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=2.33
2026-03-20 17:38:42.491 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-20 17:38:42.492 | step 3 | route=IT_Ticket | empId=61350 | apiMs=7.11 | totalMs=7.11
2026-03-20 17:54:09.693 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:54:09.693
2026-03-20 17:54:09.782 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=88.57
2026-03-20 17:54:09.841 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=57.89
2026-03-20 17:54:09.843 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=2.11
2026-03-20 17:54:09.845 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-20 17:54:09.868 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=23.02
2026-03-20 17:54:09.905 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=35.83
2026-03-20 17:54:09.905 | step 3 | route=IT_Ticket | empId=12993 | apiMs=211.63 | totalMs=211.63
2026-03-20 17:54:09.905 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:54:09.905
2026-03-20 17:54:09.923 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=17.58
2026-03-20 17:54:09.926 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=2.31
2026-03-20 17:54:09.928 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=2.12
2026-03-20 17:54:09.929 | step 3 | route=IT_Ticket | empId=12993 | apiMs=23.28 | totalMs=23.28
2026-03-20 17:54:15.151 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=17:54:15.151
2026-03-20 17:54:15.330 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=178.37
2026-03-20 17:54:15.330 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=179.20 | totalMs=179.20
2026-03-20 17:54:18.148 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=17:54:18.148
2026-03-20 17:54:18.161 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=12.12
2026-03-20 17:54:18.165 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=16.43 | totalMs=16.43
2026-03-20 17:54:44.769 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:54:44.769
2026-03-20 17:54:44.782 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=11.97
2026-03-20 17:54:44.786 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=16.63 | totalMs=16.63
2026-03-20 17:54:44.789 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:54:44.789
2026-03-20 17:54:44.805 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=11.75
2026-03-20 17:54:44.807 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=17.45 | totalMs=17.45
2026-03-20 17:54:44.807 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:54:44.807
2026-03-20 17:54:44.842 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=34.35
2026-03-20 17:54:44.842 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=35.11 | totalMs=35.11
2026-03-20 17:54:44.843 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:54:44.843
2026-03-20 17:54:44.844 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-20 17:54:44.845 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=1.75 | totalMs=1.75
2026-03-20 17:54:48.066 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:54:48.066
2026-03-20 17:54:48.076 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-20 17:54:48.133 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=52.97
2026-03-20 17:54:48.137 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-20 17:54:48.138 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-20 17:54:48.140 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-20 17:54:48.169 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=29.22
2026-03-20 17:54:48.170 | step 3 | route=IT_Ticket | empId=12993 | apiMs=103.98 | totalMs=103.98
2026-03-20 17:54:48.170 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:54:48.170
2026-03-20 17:54:48.172 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-03-20 17:54:48.174 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.78
2026-03-20 17:54:48.177 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=2.17
2026-03-20 17:54:48.177 | step 3 | route=IT_Ticket | empId=12993 | apiMs=6.83 | totalMs=6.83
2026-03-20 17:58:17.434 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=17:58:17.434
2026-03-20 17:58:17.477 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=42.28
2026-03-20 17:58:17.477 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=43.18 | totalMs=43.18
2026-03-20 17:58:17.983 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:58:17.983
2026-03-20 17:58:23.244 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=17:58:23.244
2026-03-20 17:58:23.293 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=47.91
2026-03-20 17:58:23.298 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=53.50 | totalMs=53.50
2026-03-20 17:58:23.300 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=17:58:23.300
2026-03-20 17:58:23.305 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-03-20 17:58:23.306 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-20 17:58:23.308 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-20 17:58:23.308 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=7.45 | totalMs=7.45
2026-03-20 17:58:28.191 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=17:58:28.191
2026-03-20 17:58:28.207 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=15.64
2026-03-20 17:58:28.208 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=16.36 | totalMs=16.36
2026-03-20 17:58:28.707 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:58:28.707
2026-03-20 18:00:43.309 | step 1 | route=IT_Ticket | empId=59261 | query called at=18:00:43.309
2026-03-20 18:00:43.343 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=33.44
2026-03-20 18:00:43.348 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-20 18:00:43.352 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-20 18:00:43.357 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-20 18:00:43.379 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=21.92
2026-03-20 18:00:43.417 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=37.87
2026-03-20 18:00:43.418 | step 3 | route=IT_Ticket | empId=59261 | apiMs=108.58 | totalMs=108.58
2026-03-20 18:00:43.418 | step 1 | route=IT_Ticket | empId=59261 | query called at=18:00:43.418
2026-03-20 18:00:43.435 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=16.94
2026-03-20 18:00:43.437 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.71
2026-03-20 18:00:43.439 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-20 18:00:43.439 | step 3 | route=IT_Ticket | empId=59261 | apiMs=20.97 | totalMs=20.97
2026-03-20 18:00:47.268 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=18:00:47.268
2026-03-20 18:00:47.699 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=431.24
2026-03-20 18:00:47.703 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=435.70 | totalMs=435.70
2026-03-20 18:00:48.844 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=18:00:48.844
2026-03-20 18:00:48.887 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=42.86
2026-03-20 18:00:48.888 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=43.79 | totalMs=43.79
2026-03-20 18:01:48.491 | step 1 | route=IT_TicketPost | empId=59261 | query called at=18:01:48.491
2026-03-20 18:01:48.504 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=12.65
2026-03-20 18:01:48.508 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=16.84 | totalMs=16.84
2026-03-20 18:01:48.511 | step 1 | route=IT_TicketPost | empId=59261 | query called at=18:01:48.511
2026-03-20 18:01:48.527 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=12.3
2026-03-20 18:01:48.529 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=17.78 | totalMs=17.78
2026-03-20 18:01:48.529 | step 1 | route=IT_TicketPost | empId=59261 | query called at=18:01:48.529
2026-03-20 18:01:48.533 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.95
2026-03-20 18:01:48.533 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=3.63 | totalMs=3.63
2026-03-20 18:01:48.755 | step 1 | route=IT_Ticket | empId=59261 | query called at=18:01:48.755
2026-03-20 18:01:48.765 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-20 18:01:48.767 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-20 18:01:48.768 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-20 18:01:48.770 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-20 18:01:48.771 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-20 18:01:48.808 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=36.4
2026-03-20 18:01:48.809 | step 3 | route=IT_Ticket | empId=59261 | apiMs=53.95 | totalMs=53.95
2026-03-20 18:01:48.809 | step 1 | route=IT_Ticket | empId=59261 | query called at=18:01:48.809
2026-03-20 18:01:48.811 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-20 18:01:48.812 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-20 18:01:48.814 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.26
2026-03-20 18:01:48.815 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.86 | totalMs=5.86
2026-03-20 18:05:07.155 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=18:05:07.155
2026-03-20 18:05:07.201 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=45.16
2026-03-20 18:05:07.201 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=46.13 | totalMs=46.13
2026-03-20 18:05:07.755 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:07.755
2026-03-20 18:05:17.818 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=18:05:17.818
2026-03-20 18:05:17.858 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=38.91
2026-03-20 18:05:17.861 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-03-20 18:05:17.865 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=2.12
2026-03-20 18:05:17.867 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=48.48 | totalMs=48.48
2026-03-20 18:05:17.867 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=18:05:17.867
2026-03-20 18:05:17.869 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-20 18:05:17.871 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-20 18:05:17.872 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-20 18:05:17.873 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=5.25 | totalMs=5.25
2026-03-20 18:05:20.512 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=18:05:20.512
2026-03-20 18:05:20.513 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-20 18:05:20.518 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-20 18:05:20.522 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-20 18:05:20.525 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=13.73 | totalMs=13.73
2026-03-20 18:05:21.433 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=18:05:21.433
2026-03-20 18:05:21.457 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.1
2026-03-20 18:05:21.459 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-20 18:05:21.460 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-20 18:05:21.461 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=27.95 | totalMs=27.95
2026-03-20 18:05:22.317 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=18:05:22.317
2026-03-20 18:05:22.335 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=17.59
2026-03-20 18:05:22.336 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=18.43 | totalMs=18.43
2026-03-20 18:05:24.173 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:24.173
2026-03-20 18:08:35.555 | step 1 | route=Ticket_SPOC_Approve | empId=5545 | query called at=18:08:35.555
2026-03-20 18:08:35.577 | step 2 | route=Ticket_SPOC_Approve | empId=5545 | query=IT_TIcket_SPOCApp_Report | queryMs=21.52
2026-03-20 18:08:35.577 | step 3 | route=Ticket_SPOC_Approve | empId=5545 | apiMs=22.44 | totalMs=22.44
2026-03-20 18:08:36.594 | step 4 | route=pageRenderd | empId=5545 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:08:36.594
2026-03-20 18:10:02.388 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:10:02.388
2026-03-20 18:10:02.410 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=21.1
2026-03-20 18:10:02.414 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=25.67 | totalMs=25.67
2026-03-20 18:10:03.339 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:10:03.339
2026-03-20 18:10:35.601 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:35.601
2026-03-20 18:10:35.654 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=53
2026-03-20 18:10:35.658 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-03-20 18:10:35.660 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.05
2026-03-20 18:10:35.679 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=17.42
2026-03-20 18:10:35.698 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=15.82
2026-03-20 18:10:35.701 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.44
2026-03-20 18:10:35.703 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=102.11 | totalMs=102.11
2026-03-20 18:10:35.703 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:35.703
2026-03-20 18:10:35.705 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-20 18:10:35.707 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-20 18:10:35.708 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-20 18:10:35.708 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.19 | totalMs=5.19
2026-03-20 18:10:35.709 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:35.709
2026-03-20 18:10:35.710 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-20 18:10:35.711 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-20 18:10:35.713 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-20 18:10:35.713 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.30 | totalMs=4.30
2026-03-20 18:10:35.714 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:35.714
2026-03-20 18:10:35.715 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-20 18:10:35.716 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-20 18:10:35.718 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-20 18:10:35.718 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.34 | totalMs=4.34
2026-03-20 18:10:35.718 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:35.718
2026-03-20 18:10:35.720 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-20 18:10:35.721 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-20 18:10:35.722 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-20 18:10:35.723 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.36 | totalMs=4.36
2026-03-20 18:10:35.723 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:35.723
2026-03-20 18:10:35.724 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-20 18:10:35.725 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-20 18:10:35.727 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-20 18:10:35.727 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.93 | totalMs=3.93
2026-03-20 18:10:35.727 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:35.727
2026-03-20 18:10:35.729 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-20 18:10:35.730 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-20 18:10:35.731 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-20 18:10:35.732 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.13 | totalMs=4.13
2026-03-20 18:10:36.057 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:10:36.057
2026-03-20 18:10:36.073 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.8
2026-03-20 18:10:36.073 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.55 | totalMs=16.55
2026-03-20 18:10:36.906 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:10:36.906
2026-03-20 18:12:42.623 | step 1 | route=IT_Ticket | empId=67606 | query called at=18:12:42.623
2026-03-20 18:12:42.659 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=35.7
2026-03-20 18:12:42.665 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-20 18:12:42.669 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-20 18:12:42.673 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-20 18:12:42.697 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=23.01
2026-03-20 18:12:42.734 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=37.16
2026-03-20 18:12:42.734 | step 3 | route=IT_Ticket | empId=67606 | apiMs=111.68 | totalMs=111.68
2026-03-20 18:12:42.735 | step 1 | route=IT_Ticket | empId=67606 | query called at=18:12:42.735
2026-03-20 18:12:42.754 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=18.65
2026-03-20 18:12:42.756 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=2.04
2026-03-20 18:12:42.758 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-03-20 18:12:42.758 | step 3 | route=IT_Ticket | empId=67606 | apiMs=23.55 | totalMs=23.55
2026-03-20 18:14:38.112 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=18:14:38.112
2026-03-20 18:14:38.545 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=432.33
2026-03-20 18:14:38.549 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=437.03 | totalMs=437.03
2026-03-20 18:14:41.956 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=18:14:41.956
2026-03-20 18:14:42.008 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=51.49
2026-03-20 18:14:42.012 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=55.73 | totalMs=55.73
2026-03-20 18:20:22.380 | step 1 | route=IT_TicketPost | empId=67606 | query called at=18:20:22.380
2026-03-20 18:20:22.396 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=14.86
2026-03-20 18:20:22.400 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=19.72 | totalMs=19.72
2026-03-20 18:20:22.404 | step 1 | route=IT_TicketPost | empId=67606 | query called at=18:20:22.404
2026-03-20 18:20:22.432 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=24.62
2026-03-20 18:20:22.572 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=168.56 | totalMs=168.56
2026-03-20 18:20:22.572 | step 1 | route=IT_TicketPost | empId=67606 | query called at=18:20:22.572
2026-03-20 18:20:22.575 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-03-20 18:20:22.575 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=2.60 | totalMs=2.60
2026-03-20 18:20:22.575 | step 1 | route=IT_TicketPost | empId=67606 | query called at=18:20:22.575
2026-03-20 18:20:22.577 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-20 18:20:22.577 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=1.58 | totalMs=1.58
2026-03-20 18:20:22.806 | step 1 | route=IT_Ticket | empId=67606 | query called at=18:20:22.806
2026-03-20 18:20:22.817 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-20 18:20:22.819 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-20 18:20:22.821 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-20 18:20:22.822 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-20 18:20:22.847 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=24.12
2026-03-20 18:20:22.883 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=35.33
2026-03-20 18:20:22.883 | step 3 | route=IT_Ticket | empId=67606 | apiMs=76.58 | totalMs=76.58
2026-03-20 18:20:22.883 | step 1 | route=IT_Ticket | empId=67606 | query called at=18:20:22.883
2026-03-20 18:20:22.885 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-20 18:20:22.886 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-20 18:20:22.888 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-20 18:20:22.888 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.67 | totalMs=4.67
2026-03-20 18:22:05.841 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=18:22:05.841
2026-03-20 18:22:05.891 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=49.79
2026-03-20 18:22:05.892 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=50.73 | totalMs=50.73
2026-03-20 18:22:06.256 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:22:06.256
2026-03-20 18:22:29.128 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=18:22:29.128
2026-03-20 18:22:29.162 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=33.73
2026-03-20 18:22:29.167 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=38.20 | totalMs=38.20
2026-03-20 18:22:29.716 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:22:29.716
2026-03-20 19:48:10.562 | step 1 | route=IT_Ticket | empId=66261 | query called at=19:48:10.562
2026-03-20 19:48:10.653 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=90.97
2026-03-20 19:48:10.658 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-03-20 19:48:10.663 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-20 19:48:10.667 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-20 19:48:10.690 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=22.83
2026-03-20 19:48:10.724 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=33.47
2026-03-20 19:48:10.724 | step 3 | route=IT_Ticket | empId=66261 | apiMs=162.69 | totalMs=162.69
2026-03-20 19:48:10.725 | step 1 | route=IT_Ticket | empId=66261 | query called at=19:48:10.725
2026-03-20 19:48:10.743 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=17.72
2026-03-20 19:48:10.794 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=50.81
2026-03-20 19:48:10.795 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-20 19:48:10.796 | step 3 | route=IT_Ticket | empId=66261 | apiMs=71.01 | totalMs=71.01
2026-03-20 19:48:17.675 | step 1 | route=Ticket_Entry_SPOC_Module | empId=66261 | query called at=19:48:17.675
2026-03-20 19:48:18.031 | step 2 | route=Ticket_Entry_SPOC_Module | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=355.68
2026-03-20 19:48:18.035 | step 3 | route=Ticket_Entry_SPOC_Module | empId=66261 | apiMs=359.75 | totalMs=359.75
2026-03-20 19:48:22.551 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=66261 | query called at=19:48:22.551
2026-03-20 19:48:22.579 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=27.85
2026-03-20 19:48:22.583 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=66261 | apiMs=31.96 | totalMs=31.96
2026-03-20 19:49:50.818 | step 1 | route=IT_TicketPost | empId=66261 | query called at=19:49:50.818
2026-03-20 19:49:50.845 | step 2 | route=IT_TicketPost | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=26.02
2026-03-20 19:49:50.849 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=30.94 | totalMs=30.94
2026-03-20 19:49:50.864 | step 1 | route=IT_TicketPost | empId=66261 | query called at=19:49:50.864
2026-03-20 19:49:50.910 | step 2 | route=IT_TicketPost | empId=66261 | query=IT_Ticket_Save_SPOC | queryMs=45.41
2026-03-20 19:49:50.912 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=47.76 | totalMs=47.76
2026-03-20 19:49:50.912 | step 1 | route=IT_TicketPost | empId=66261 | query called at=19:49:50.912
2026-03-20 19:49:50.914 | step 2 | route=IT_TicketPost | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-03-20 19:49:50.915 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=2.53 | totalMs=2.53
2026-03-20 19:49:50.915 | step 1 | route=IT_TicketPost | empId=66261 | query called at=19:49:50.915
2026-03-20 19:49:50.917 | step 2 | route=IT_TicketPost | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-20 19:49:50.917 | step 3 | route=IT_TicketPost | empId=66261 | apiMs=1.90 | totalMs=1.90
2026-03-20 19:49:54.296 | step 1 | route=IT_Ticket | empId=66261 | query called at=19:49:54.296
2026-03-20 19:49:54.307 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-20 19:49:54.312 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-20 19:49:54.318 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.94
2026-03-20 19:49:54.345 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=26.81
2026-03-20 19:49:54.347 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-20 19:49:54.380 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=33.59
2026-03-20 19:49:54.381 | step 3 | route=IT_Ticket | empId=66261 | apiMs=84.59 | totalMs=84.59
2026-03-20 19:49:54.381 | step 1 | route=IT_Ticket | empId=66261 | query called at=19:49:54.381
2026-03-20 19:49:54.383 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-20 19:49:54.384 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-20 19:49:54.385 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-20 19:49:54.386 | step 3 | route=IT_Ticket | empId=66261 | apiMs=4.62 | totalMs=4.62
2026-03-20 20:55:46.414 | step 5 | route=dashboard | empId=AMD0000 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-21 07:53:00.567 | step 5 | route=dashboard | empId=Gha0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-21 09:34:00.151 | step 1 | route=IT_Ticket | empId=15442 | query called at=09:34:00.151
2026-03-21 09:34:00.176 | step 2 | route=IT_Ticket | empId=15442 | query=KPI_IT_Ticket_Details_New | queryMs=25.32
2026-03-21 09:34:00.182 | step 2 | route=IT_Ticket | empId=15442 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-21 09:34:00.186 | step 2 | route=IT_Ticket | empId=15442 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-21 09:34:00.214 | step 2 | route=IT_Ticket | empId=15442 | query=KPI_IT_Ticket_Details_New | queryMs=25.9
2026-03-21 09:34:00.273 | step 2 | route=IT_Ticket | empId=15442 | query=Kpi_it_Ticket_Details | queryMs=58.46
2026-03-21 09:34:00.302 | step 2 | route=IT_Ticket | empId=15442 | query=VMS_Comp_login_proc | queryMs=28.2
2026-03-21 09:34:00.302 | step 3 | route=IT_Ticket | empId=15442 | apiMs=151.08 | totalMs=151.08
2026-03-21 09:34:00.302 | step 1 | route=IT_Ticket | empId=15442 | query called at=09:34:00.302
2026-03-21 09:34:00.345 | step 2 | route=IT_Ticket | empId=15442 | query=Kpi_HW_Ticket_Details | queryMs=42.61
2026-03-21 09:34:00.381 | step 2 | route=IT_Ticket | empId=15442 | query=Kpi_HW_Ticket_Details | queryMs=36
2026-03-21 09:34:00.398 | step 2 | route=IT_Ticket | empId=15442 | query=Kpi_HW_Ticket_Details | queryMs=16.59
2026-03-21 09:34:00.398 | step 3 | route=IT_Ticket | empId=15442 | apiMs=96.07 | totalMs=96.07
2026-03-21 09:34:10.052 | step 1 | route=HW_TicketFun | empId= | query called at=09:34:10.052
2026-03-21 09:34:10.077 | step 2 | route=HW_TicketFun | empId=15442 | query=Kpi_HW_Ticket_Details | queryMs=24.29
2026-03-21 09:34:10.080 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=27.97 | totalMs=27.97
2026-03-21 09:34:31.756 | step 1 | route=HW_TicketPost | empId=15442 | query called at=09:34:31.756
2026-03-21 09:34:31.785 | step 2 | route=HW_TicketPost | empId=15442 | query=Kpi_HW_Ticket_Details | queryMs=28.27
2026-03-21 09:34:31.788 | step 3 | route=HW_TicketPost | empId=15442 | apiMs=31.54 | totalMs=31.54
2026-03-21 09:34:31.790 | step 1 | route=HW_TicketPost | empId=15442 | query called at=09:34:31.790
2026-03-21 09:34:31.795 | step 2 | route=HW_TicketPost | empId=15442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-03-21 09:34:31.795 | step 3 | route=HW_TicketPost | empId=15442 | apiMs=4.96 | totalMs=4.96
2026-03-21 09:34:31.796 | step 1 | route=HW_TicketPost | empId=15442 | query called at=09:34:31.796
2026-03-21 09:34:31.797 | step 2 | route=HW_TicketPost | empId=15442 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-03-21 09:34:31.798 | step 3 | route=HW_TicketPost | empId=15442 | apiMs=1.99 | totalMs=1.99
2026-03-21 09:34:31.798 | step 1 | route=HW_TicketPost | empId=15442 | query called at=09:34:31.798
2026-03-21 09:34:31.829 | step 2 | route=HW_TicketPost | empId=15442 | query=hw_ticket_save_proc_kpi | queryMs=31.03
2026-03-21 09:34:31.831 | step 3 | route=HW_TicketPost | empId=15442 | apiMs=33.42 | totalMs=33.42
2026-03-21 09:34:34.325 | step 1 | route=IT_Ticket | empId=15442 | query called at=09:34:34.325
2026-03-21 09:34:34.338 | step 2 | route=IT_Ticket | empId=15442 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-21 09:34:34.341 | step 2 | route=IT_Ticket | empId=15442 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-21 09:34:34.343 | step 2 | route=IT_Ticket | empId=15442 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-21 09:34:34.344 | step 2 | route=IT_Ticket | empId=15442 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-21 09:34:34.345 | step 2 | route=IT_Ticket | empId=15442 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-21 09:34:34.371 | step 2 | route=IT_Ticket | empId=15442 | query=VMS_Comp_login_proc | queryMs=25.25
2026-03-21 09:34:34.371 | step 3 | route=IT_Ticket | empId=15442 | apiMs=46.36 | totalMs=46.36
2026-03-21 09:34:34.371 | step 1 | route=IT_Ticket | empId=15442 | query called at=09:34:34.371
2026-03-21 09:34:34.372 | step 2 | route=IT_Ticket | empId=15442 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-21 09:34:34.374 | step 2 | route=IT_Ticket | empId=15442 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-21 09:34:34.375 | step 2 | route=IT_Ticket | empId=15442 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-21 09:34:34.375 | step 3 | route=IT_Ticket | empId=15442 | apiMs=3.70 | totalMs=3.70
2026-03-21 09:37:11.276 | step 1 | route=IT_Ticket | empId=60844 | query called at=09:37:11.276
2026-03-21 09:37:11.315 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=38.71
2026-03-21 09:37:11.325 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=9.07
2026-03-21 09:37:11.334 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-21 09:37:11.336 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-21 09:37:11.341 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=5.17
2026-03-21 09:37:11.445 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=103.67
2026-03-21 09:37:11.445 | step 3 | route=IT_Ticket | empId=60844 | apiMs=169.28 | totalMs=169.28
2026-03-21 09:37:11.446 | step 1 | route=IT_Ticket | empId=60844 | query called at=09:37:11.446
2026-03-21 09:37:11.465 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=19.49
2026-03-21 09:37:11.466 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-21 09:37:11.467 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-21 09:37:11.468 | step 3 | route=IT_Ticket | empId=60844 | apiMs=21.96 | totalMs=21.96
2026-03-21 09:37:19.986 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60844 | query called at=09:37:19.986
2026-03-21 09:37:20.016 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=28.77
2026-03-21 09:37:20.020 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60844 | apiMs=33.81 | totalMs=33.81
2026-03-21 09:37:26.770 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60844 | query called at=09:37:26.770
2026-03-21 09:37:26.954 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=183.48
2026-03-21 09:37:26.957 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60844 | apiMs=187.39 | totalMs=187.39
2026-03-21 09:37:32.130 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60844 | query called at=09:37:32.130
2026-03-21 09:37:32.141 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-21 09:37:32.145 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60844 | apiMs=14.20 | totalMs=14.20
2026-03-21 09:38:16.712 | step 1 | route=IT_TicketPost | empId=60844 | query called at=09:38:16.712
2026-03-21 09:38:16.722 | step 2 | route=IT_TicketPost | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-21 09:38:16.726 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=14.02 | totalMs=14.02
2026-03-21 09:38:16.729 | step 1 | route=IT_TicketPost | empId=60844 | query called at=09:38:16.729
2026-03-21 09:38:16.848 | step 2 | route=IT_TicketPost | empId=60844 | query=IT_Ticket_Save_SPOC | queryMs=115.86
2026-03-21 09:38:16.852 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=122.22 | totalMs=122.22
2026-03-21 09:38:16.852 | step 1 | route=IT_TicketPost | empId=60844 | query called at=09:38:16.852
2026-03-21 09:38:16.854 | step 2 | route=IT_TicketPost | empId=60844 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-21 09:38:16.854 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=2.20 | totalMs=2.20
2026-03-21 09:38:19.503 | step 1 | route=IT_Ticket | empId=60844 | query called at=09:38:19.503
2026-03-21 09:38:19.513 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-21 09:38:19.515 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-03-21 09:38:19.516 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-21 09:38:19.517 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-21 09:38:19.520 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=2.41
2026-03-21 09:38:19.550 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=30.07
2026-03-21 09:38:19.550 | step 3 | route=IT_Ticket | empId=60844 | apiMs=47.26 | totalMs=47.26
2026-03-21 09:38:19.550 | step 1 | route=IT_Ticket | empId=60844 | query called at=09:38:19.550
2026-03-21 09:38:19.552 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-21 09:38:19.553 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-21 09:38:19.556 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=2.08
2026-03-21 09:38:19.556 | step 3 | route=IT_Ticket | empId=60844 | apiMs=5.40 | totalMs=5.40
2026-03-21 09:39:30.673 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:39:30.673
2026-03-21 09:39:30.684 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-21 09:39:30.688 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-21 09:39:30.692 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-21 09:39:30.697 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-21 09:39:30.698 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-21 09:39:30.741 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=42.78
2026-03-21 09:39:30.741 | step 3 | route=IT_Ticket | empId=43200 | apiMs=68.17 | totalMs=68.17
2026-03-21 09:39:30.741 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:39:30.741
2026-03-21 09:39:30.743 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-21 09:39:30.744 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-21 09:39:30.745 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-21 09:39:30.745 | step 3 | route=IT_Ticket | empId=43200 | apiMs=3.69 | totalMs=3.69
2026-03-21 09:39:46.519 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:39:46.519
2026-03-21 09:39:46.746 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=227.46
2026-03-21 09:39:46.750 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=231.82 | totalMs=231.82
2026-03-21 09:39:49.352 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:39:49.352
2026-03-21 09:39:49.363 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-21 09:39:49.367 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=14.35 | totalMs=14.35
2026-03-21 09:40:12.540 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:40:12.540
2026-03-21 09:40:12.552 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-03-21 09:40:12.556 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=15.71 | totalMs=15.71
2026-03-21 09:40:12.559 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:40:12.559
2026-03-21 09:40:12.624 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=61.69
2026-03-21 09:40:12.627 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=67.86 | totalMs=67.86
2026-03-21 09:40:12.627 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:40:12.627
2026-03-21 09:40:12.629 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-21 09:40:12.629 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.81 | totalMs=1.81
2026-03-21 09:40:12.629 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:40:12.629
2026-03-21 09:40:12.631 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-21 09:40:12.631 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.27 | totalMs=1.27
2026-03-21 09:40:16.207 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:40:16.207
2026-03-21 09:40:16.216 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.01
2026-03-21 09:40:16.221 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-21 09:40:16.225 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-21 09:40:16.226 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-21 09:40:16.227 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-21 09:40:16.266 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=38.09
2026-03-21 09:40:16.266 | step 3 | route=IT_Ticket | empId=43200 | apiMs=58.78 | totalMs=58.78
2026-03-21 09:40:16.266 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:40:16.266
2026-03-21 09:40:16.267 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-21 09:40:16.269 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-21 09:40:16.270 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-21 09:40:16.270 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.13 | totalMs=4.13
2026-03-21 09:45:28.313 | step 1 | route=IT_Ticket_Report | empId=32698 | query called at=09:45:28.313
2026-03-21 09:45:28.834 | step 2 | route=IT_Ticket_Report | empId=32698 | query=kpi_it_ticket_report_page_proc | queryMs=520.45
2026-03-21 09:45:28.835 | step 3 | route=IT_Ticket_Report | empId=32698 | apiMs=521.15 | totalMs=521.15
2026-03-21 09:45:30.110 | step 4 | route=pageRenderd | empId=32698 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:45:30.110
2026-03-21 09:45:34.056 | step 1 | route=IT_Ticket | empId=32698 | query called at=09:45:34.056
2026-03-21 09:45:34.091 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=33.88
2026-03-21 09:45:34.095 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-21 09:45:34.100 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-21 09:45:34.104 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-21 09:45:34.126 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=22.06
2026-03-21 09:45:34.163 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=36.27
2026-03-21 09:45:34.163 | step 3 | route=IT_Ticket | empId=32698 | apiMs=106.52 | totalMs=106.52
2026-03-21 09:45:34.163 | step 1 | route=IT_Ticket | empId=32698 | query called at=09:45:34.163
2026-03-21 09:45:34.181 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=17.58
2026-03-21 09:45:34.182 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-21 09:45:34.183 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-21 09:45:34.183 | step 3 | route=IT_Ticket | empId=32698 | apiMs=20.34 | totalMs=20.34
2026-03-21 09:45:44.599 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32698 | query called at=09:45:44.599
2026-03-21 09:45:44.783 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=183.3
2026-03-21 09:45:44.783 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32698 | apiMs=183.92 | totalMs=183.92
2026-03-21 09:45:48.825 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query called at=09:45:48.825
2026-03-21 09:45:48.837 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=12.1
2026-03-21 09:45:48.841 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32698 | apiMs=16.00 | totalMs=16.00
2026-03-21 09:46:30.233 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:46:30.233
2026-03-21 09:46:30.244 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-21 09:46:30.248 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-21 09:46:30.253 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-03-21 09:46:30.257 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-21 09:46:30.259 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-21 09:46:30.283 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=24.06
2026-03-21 09:46:30.283 | step 3 | route=IT_Ticket | empId=5461 | apiMs=50.54 | totalMs=50.54
2026-03-21 09:46:30.284 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:46:30.284
2026-03-21 09:46:30.285 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-21 09:46:30.286 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-21 09:46:30.287 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-21 09:46:30.287 | step 3 | route=IT_Ticket | empId=5461 | apiMs=3.88 | totalMs=3.88
2026-03-21 09:46:35.321 | step 1 | route=Ticket_Entry_SPOC_Module | empId=5461 | query called at=09:46:35.321
2026-03-21 09:46:36.700 | step 2 | route=Ticket_Entry_SPOC_Module | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1379.17
2026-03-21 09:46:36.700 | step 3 | route=Ticket_Entry_SPOC_Module | empId=5461 | apiMs=1,379.70 | totalMs=1,379.70
2026-03-21 09:46:40.730 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query called at=09:46:40.730
2026-03-21 09:46:40.741 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-21 09:46:40.744 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=5461 | apiMs=14.35 | totalMs=14.35
2026-03-21 09:46:41.990 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:46:41.990
2026-03-21 09:46:42.003 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-03-21 09:46:42.007 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-21 09:46:42.011 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.63
2026-03-21 09:46:42.012 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.62
2026-03-21 09:46:42.012 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=0.63
2026-03-21 09:46:42.039 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=26.32
2026-03-21 09:46:42.039 | step 3 | route=IT_Ticket | empId=51700 | apiMs=49.42 | totalMs=49.42
2026-03-21 09:46:42.039 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:46:42.039
2026-03-21 09:46:42.040 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-21 09:46:42.042 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-21 09:46:42.042 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-03-21 09:46:42.043 | step 3 | route=IT_Ticket | empId=51700 | apiMs=3.10 | totalMs=3.10
2026-03-21 09:46:49.187 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=09:46:49.187
2026-03-21 09:46:49.435 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=247.07
2026-03-21 09:46:49.435 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=247.69 | totalMs=247.69
2026-03-21 09:46:51.213 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=09:46:51.213
2026-03-21 09:46:51.224 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-03-21 09:46:51.228 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=15.05 | totalMs=15.05
2026-03-21 09:47:17.405 | step 1 | route=Ticket_SPOC_Approve | empId=7613 | query called at=09:47:17.405
2026-03-21 09:47:17.502 | step 2 | route=Ticket_SPOC_Approve | empId=7613 | query=IT_TIcket_SPOCApp_Report | queryMs=96.03
2026-03-21 09:47:17.502 | step 3 | route=Ticket_SPOC_Approve | empId=7613 | apiMs=96.61 | totalMs=96.61
2026-03-21 09:47:17.954 | step 4 | route=pageRenderd | empId=7613 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:47:17.954
2026-03-21 09:47:19.515 | step 1 | route=IT_TicketPost | empId=32698 | query called at=09:47:19.515
2026-03-21 09:47:19.525 | step 2 | route=IT_TicketPost | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-21 09:47:19.529 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=13.69 | totalMs=13.69
2026-03-21 09:47:19.532 | step 1 | route=IT_TicketPost | empId=32698 | query called at=09:47:19.532
2026-03-21 09:47:19.585 | step 2 | route=IT_TicketPost | empId=32698 | query=IT_Ticket_Save_SPOC | queryMs=50.35
2026-03-21 09:47:19.587 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=54.77 | totalMs=54.77
2026-03-21 09:47:19.587 | step 1 | route=IT_TicketPost | empId=32698 | query called at=09:47:19.587
2026-03-21 09:47:19.588 | step 2 | route=IT_TicketPost | empId=32698 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-21 09:47:19.588 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=1.52 | totalMs=1.52
2026-03-21 09:47:19.589 | step 1 | route=IT_TicketPost | empId=32698 | query called at=09:47:19.589
2026-03-21 09:47:19.589 | step 2 | route=IT_TicketPost | empId=32698 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-03-21 09:47:19.590 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=1.06 | totalMs=1.06
2026-03-21 09:47:19.968 | step 1 | route=IT_Ticket | empId=32698 | query called at=09:47:19.968
2026-03-21 09:47:19.982 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=13.7
2026-03-21 09:47:19.988 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=6.14
2026-03-21 09:47:19.990 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-21 09:47:19.991 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-21 09:47:19.992 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-03-21 09:47:20.022 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=30.49
2026-03-21 09:47:20.023 | step 3 | route=IT_Ticket | empId=32698 | apiMs=54.56 | totalMs=54.56
2026-03-21 09:47:20.023 | step 1 | route=IT_Ticket | empId=32698 | query called at=09:47:20.023
2026-03-21 09:47:20.024 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-21 09:47:20.025 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-21 09:47:20.026 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-21 09:47:20.026 | step 3 | route=IT_Ticket | empId=32698 | apiMs=3.32 | totalMs=3.32
2026-03-21 09:47:27.916 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:47:27.916
2026-03-21 09:47:27.926 | step 2 | route=IT_TicketPost | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-21 09:47:27.927 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=10.14 | totalMs=10.14
2026-03-21 09:47:27.927 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:47:27.927
2026-03-21 09:47:27.942 | step 2 | route=IT_TicketPost | empId=5461 | query=IT_Ticket_Save_SPOC | queryMs=14.63
2026-03-21 09:47:27.945 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=17.98 | totalMs=17.98
2026-03-21 09:47:27.945 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:47:27.945
2026-03-21 09:47:27.947 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-21 09:47:27.947 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=1.77 | totalMs=1.77
2026-03-21 09:47:27.947 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:47:27.947
2026-03-21 09:47:27.948 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-21 09:47:27.949 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=1.64 | totalMs=1.64
2026-03-21 09:47:33.293 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:47:33.293
2026-03-21 09:47:33.315 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=21.22
2026-03-21 09:47:33.327 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=8.82
2026-03-21 09:47:33.341 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-21 09:47:33.351 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=7.63
2026-03-21 09:47:33.360 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=8.66
2026-03-21 09:47:33.463 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=102.2
2026-03-21 09:47:33.463 | step 3 | route=IT_Ticket | empId=5461 | apiMs=169.87 | totalMs=169.87
2026-03-21 09:47:33.463 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:47:33.463
2026-03-21 09:47:33.485 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=21.12
2026-03-21 09:47:33.505 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=20.16
2026-03-21 09:47:33.534 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=28.95
2026-03-21 09:47:33.534 | step 3 | route=IT_Ticket | empId=5461 | apiMs=71.13 | totalMs=71.13
2026-03-21 09:47:37.941 | step 1 | route=IT_TicketPost | empId=51700 | query called at=09:47:37.941
2026-03-21 09:47:37.951 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-21 09:47:37.954 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=13.34 | totalMs=13.34
2026-03-21 09:47:37.957 | step 1 | route=IT_TicketPost | empId=51700 | query called at=09:47:37.957
2026-03-21 09:47:38.006 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=46.48
2026-03-21 09:47:38.008 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=50.86 | totalMs=50.86
2026-03-21 09:47:38.008 | step 1 | route=IT_TicketPost | empId=51700 | query called at=09:47:38.008
2026-03-21 09:47:38.046 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=37.34
2026-03-21 09:47:38.046 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=37.75 | totalMs=37.75
2026-03-21 09:47:39.980 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:47:39.980
2026-03-21 09:47:40.017 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=36.43
2026-03-21 09:47:40.039 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=19.77
2026-03-21 09:47:40.063 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=20.24
2026-03-21 09:47:40.086 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=22.97
2026-03-21 09:47:40.108 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=22.22
2026-03-21 09:47:40.225 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=116.58
2026-03-21 09:47:40.226 | step 3 | route=IT_Ticket | empId=51700 | apiMs=245.62 | totalMs=245.62
2026-03-21 09:47:40.226 | step 1 | route=IT_Ticket | empId=51700 | query called at=09:47:40.226
2026-03-21 09:47:40.248 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=21.66
2026-03-21 09:47:40.280 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=31.63
2026-03-21 09:47:40.304 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=24.19
2026-03-21 09:47:40.304 | step 3 | route=IT_Ticket | empId=51700 | apiMs=78.40 | totalMs=78.40
2026-03-21 09:50:25.322 | step 1 | route=IT_Ticket | empId=32698 | query called at=09:50:25.322
2026-03-21 09:50:25.354 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=32.17
2026-03-21 09:50:25.378 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=24.08
2026-03-21 09:50:25.403 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=24.26
2026-03-21 09:50:25.428 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=24.33
2026-03-21 09:50:25.452 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=24.34
2026-03-21 09:50:25.542 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=89.68
2026-03-21 09:50:25.542 | step 3 | route=IT_Ticket | empId=32698 | apiMs=220.83 | totalMs=220.83
2026-03-21 09:50:25.543 | step 1 | route=IT_Ticket | empId=32698 | query called at=09:50:25.543
2026-03-21 09:50:25.544 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-21 09:50:25.546 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-21 09:50:25.547 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-21 09:50:25.547 | step 3 | route=IT_Ticket | empId=32698 | apiMs=4.22 | totalMs=4.22
2026-03-21 09:50:33.905 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:50:33.905
2026-03-21 09:50:34.023 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=117.71
2026-03-21 09:50:34.027 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=121.78 | totalMs=121.78
2026-03-21 09:50:34.794 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:34.794
2026-03-21 09:50:40.140 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:50:40.140
2026-03-21 09:50:40.174 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=33.43
2026-03-21 09:50:40.179 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=38.72 | totalMs=38.72
2026-03-21 09:50:40.182 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:50:40.182
2026-03-21 09:50:40.186 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-21 09:50:40.187 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-21 09:50:40.188 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-21 09:50:40.188 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.44 | totalMs=6.44
2026-03-21 09:50:40.420 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:50:40.420
2026-03-21 09:50:40.448 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=28.04
2026-03-21 09:50:40.448 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=28.57 | totalMs=28.57
2026-03-21 09:50:41.033 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:41.033
2026-03-21 09:51:47.208 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:51:47.208
2026-03-21 09:51:47.241 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.9
2026-03-21 09:51:47.244 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.45 | totalMs=35.45
2026-03-21 09:51:47.661 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:47.661
2026-03-21 09:51:52.565 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=09:51:52.565
2026-03-21 09:51:52.588 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=22.04
2026-03-21 09:51:52.591 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=25.70 | totalMs=25.70
2026-03-21 09:51:53.299 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:53.299
2026-03-21 09:51:54.686 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:51:54.686
2026-03-21 09:51:54.982 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=296.42
2026-03-21 09:51:54.991 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=305.31 | totalMs=305.31
2026-03-21 09:51:54.994 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:51:54.994
2026-03-21 09:51:54.999 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-21 09:51:55.000 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-21 09:51:55.002 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-21 09:51:55.002 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.35 | totalMs=7.35
2026-03-21 09:51:57.220 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:51:57.220
2026-03-21 09:51:57.253 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.66
2026-03-21 09:51:57.256 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.15 | totalMs=36.15
2026-03-21 09:51:57.912 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:57.912
2026-03-21 09:51:59.424 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=09:51:59.424
2026-03-21 09:51:59.444 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=16.7
2026-03-21 09:51:59.449 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=24.57 | totalMs=24.57
2026-03-21 09:51:59.452 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=09:51:59.452
2026-03-21 09:51:59.453 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-21 09:51:59.455 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-21 09:51:59.456 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-21 09:51:59.456 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=4.38 | totalMs=4.38
2026-03-21 09:52:01.462 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=09:52:01.462
2026-03-21 09:52:01.484 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=21.87
2026-03-21 09:52:01.487 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=25.35 | totalMs=25.35
2026-03-21 09:52:01.881 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:52:01.881
2026-03-21 10:18:42.377 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:18:42.377
2026-03-21 10:18:42.411 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=33.63
2026-03-21 10:18:42.416 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-21 10:18:42.421 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-21 10:18:42.425 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-21 10:18:42.447 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=22.16
2026-03-21 10:18:42.495 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=47.03
2026-03-21 10:18:42.495 | step 3 | route=IT_Ticket | empId=38722 | apiMs=117.86 | totalMs=117.86
2026-03-21 10:18:42.495 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:18:42.495
2026-03-21 10:18:42.514 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=18.24
2026-03-21 10:18:42.515 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-21 10:18:42.516 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-21 10:18:42.516 | step 3 | route=IT_Ticket | empId=38722 | apiMs=21.01 | totalMs=21.01
2026-03-21 10:18:53.724 | step 1 | route=HW_TicketFun | empId= | query called at=10:18:53.724
2026-03-21 10:18:53.735 | step 2 | route=HW_TicketFun | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=10.01
2026-03-21 10:18:53.739 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.06 | totalMs=14.06
2026-03-21 10:19:17.809 | step 1 | route=HW_TicketPost | empId=38722 | query called at=10:19:17.809
2026-03-21 10:19:17.828 | step 2 | route=HW_TicketPost | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=18.58
2026-03-21 10:19:17.828 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=19.14 | totalMs=19.14
2026-03-21 10:19:17.828 | step 1 | route=HW_TicketPost | empId=38722 | query called at=10:19:17.828
2026-03-21 10:19:17.830 | step 2 | route=HW_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-21 10:19:17.830 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=1.71 | totalMs=1.71
2026-03-21 10:19:17.830 | step 1 | route=HW_TicketPost | empId=38722 | query called at=10:19:17.830
2026-03-21 10:19:17.831 | step 2 | route=HW_TicketPost | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-21 10:19:17.832 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=1.46 | totalMs=1.46
2026-03-21 10:19:17.832 | step 1 | route=HW_TicketPost | empId=38722 | query called at=10:19:17.832
2026-03-21 10:19:18.567 | step 2 | route=HW_TicketPost | empId=38722 | query=hw_ticket_save_proc_kpi | queryMs=734.7
2026-03-21 10:19:18.621 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=789.31 | totalMs=789.31
2026-03-21 10:19:18.902 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:19:18.902
2026-03-21 10:19:18.916 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-21 10:19:18.921 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-21 10:19:18.922 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-21 10:19:18.924 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-21 10:19:18.925 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-21 10:19:18.965 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=39.41
2026-03-21 10:19:18.965 | step 3 | route=IT_Ticket | empId=38722 | apiMs=63.50 | totalMs=63.50
2026-03-21 10:19:18.965 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:19:18.965
2026-03-21 10:19:18.967 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-21 10:19:18.968 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-21 10:19:18.969 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-21 10:19:18.970 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.24 | totalMs=4.24
2026-03-21 10:19:57.938 | step 1 | route=IT_Ticket | empId=57732 | query called at=10:19:57.938
2026-03-21 10:19:57.999 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=59.89
2026-03-21 10:19:58.007 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=5.23
2026-03-21 10:19:58.019 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=8.33
2026-03-21 10:19:58.027 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=5.46
2026-03-21 10:19:58.036 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=8.25
2026-03-21 10:19:58.096 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=59.87
2026-03-21 10:19:58.096 | step 3 | route=IT_Ticket | empId=57732 | apiMs=157.91 | totalMs=157.91
2026-03-21 10:19:58.096 | step 1 | route=IT_Ticket | empId=57732 | query called at=10:19:58.096
2026-03-21 10:19:58.105 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=8.46
2026-03-21 10:19:58.114 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-03-21 10:19:58.122 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-03-21 10:19:58.122 | step 3 | route=IT_Ticket | empId=57732 | apiMs=25.86 | totalMs=25.86
2026-03-21 10:20:03.084 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=10:20:03.084
2026-03-21 10:20:03.527 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=442.33
2026-03-21 10:20:03.527 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=442.94 | totalMs=442.94
2026-03-21 10:20:06.468 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=10:20:06.468
2026-03-21 10:20:06.495 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=26
2026-03-21 10:20:06.499 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=30.27 | totalMs=30.27
2026-03-21 10:20:52.923 | step 1 | route=IT_TicketPost | empId=57732 | query called at=10:20:52.923
2026-03-21 10:20:52.934 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-21 10:20:52.937 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=14.17 | totalMs=14.17
2026-03-21 10:20:52.941 | step 1 | route=IT_TicketPost | empId=57732 | query called at=10:20:52.941
2026-03-21 10:20:53.887 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=943.76
2026-03-21 10:20:54.152 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1,211.01 | totalMs=1,211.01
2026-03-21 10:20:54.152 | step 1 | route=IT_TicketPost | empId=57732 | query called at=10:20:54.152
2026-03-21 10:20:54.154 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-21 10:20:54.154 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2.16 | totalMs=2.16
2026-03-21 10:20:54.154 | step 1 | route=IT_TicketPost | empId=57732 | query called at=10:20:54.154
2026-03-21 10:20:54.155 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-21 10:20:54.156 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.39 | totalMs=1.39
2026-03-21 10:20:57.205 | step 1 | route=IT_Ticket | empId=57732 | query called at=10:20:57.205
2026-03-21 10:20:57.217 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=12.23
2026-03-21 10:20:57.223 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-03-21 10:20:57.231 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=5.02
2026-03-21 10:20:57.232 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-21 10:20:57.233 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-03-21 10:20:57.294 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=60.26
2026-03-21 10:20:57.294 | step 3 | route=IT_Ticket | empId=57732 | apiMs=88.89 | totalMs=88.89
2026-03-21 10:20:57.294 | step 1 | route=IT_Ticket | empId=57732 | query called at=10:20:57.294
2026-03-21 10:20:57.296 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-21 10:20:57.301 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=5.19
2026-03-21 10:20:57.302 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-03-21 10:20:57.302 | step 3 | route=IT_Ticket | empId=57732 | apiMs=8.02 | totalMs=8.02
2026-03-21 10:21:04.142 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:21:04.142
2026-03-21 10:21:04.207 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=64.58
2026-03-21 10:21:04.211 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=68.43 | totalMs=68.43
2026-03-21 10:21:05.040 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:21:05.040
2026-03-21 10:21:15.225 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=10:21:15.225
2026-03-21 10:21:15.255 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=29.84
2026-03-21 10:21:15.259 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=33.77 | totalMs=33.77
2026-03-21 10:21:16.052 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:21:16.052
2026-03-21 10:21:21.333 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:21:21.333
2026-03-21 10:21:21.369 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=35.36
2026-03-21 10:21:21.375 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=41.50 | totalMs=41.50
2026-03-21 10:21:21.378 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:21:21.378
2026-03-21 10:21:21.383 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-21 10:21:21.384 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-21 10:21:21.385 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-21 10:21:21.385 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.91 | totalMs=6.91
2026-03-21 10:21:24.542 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:21:24.542
2026-03-21 10:21:24.580 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=37.59
2026-03-21 10:21:24.583 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=41.07 | totalMs=41.07
2026-03-21 10:21:25.208 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:21:25.208
2026-03-21 10:21:47.940 | step 1 | route=HW_Ticket_Report | empId=17712 | query called at=10:21:47.940
2026-03-21 10:21:48.124 | step 2 | route=HW_Ticket_Report | empId=17712 | query=hw_ticket_report_kpi_proc | queryMs=183.8
2026-03-21 10:21:48.124 | step 3 | route=HW_Ticket_Report | empId=17712 | apiMs=184.40 | totalMs=184.40
2026-03-21 10:21:48.972 | step 4 | route=pageRenderd | empId=17712 | Page=HW TICKET REPORT | page fully loaded at : 10:21:48.972
2026-03-21 10:22:02.449 | step 1 | route=IT_Ticket | empId=17712 | query called at=10:22:02.449
2026-03-21 10:22:02.460 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-03-21 10:22:02.462 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-21 10:22:02.463 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-21 10:22:02.464 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-21 10:22:02.466 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-21 10:22:02.499 | step 2 | route=IT_Ticket | empId=17712 | query=VMS_Comp_login_proc | queryMs=33.19
2026-03-21 10:22:02.499 | step 3 | route=IT_Ticket | empId=17712 | apiMs=50.33 | totalMs=50.33
2026-03-21 10:22:02.500 | step 1 | route=IT_Ticket | empId=17712 | query called at=10:22:02.500
2026-03-21 10:22:02.501 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-21 10:22:02.502 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-21 10:22:02.503 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-21 10:22:02.503 | step 3 | route=IT_Ticket | empId=17712 | apiMs=3.64 | totalMs=3.64
2026-03-21 10:22:16.001 | step 1 | route=IT_Ticket_Report | empId=17712 | query called at=10:22:16.001
2026-03-21 10:22:16.216 | step 2 | route=IT_Ticket_Report | empId=17712 | query=kpi_it_ticket_report_page_proc | queryMs=214.34
2026-03-21 10:22:16.219 | step 3 | route=IT_Ticket_Report | empId=17712 | apiMs=218.19 | totalMs=218.19
2026-03-21 10:22:17.198 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:22:17.198
2026-03-21 10:22:23.843 | step 1 | route=HW_Ticket_Report | empId=17712 | query called at=10:22:23.843
2026-03-21 10:22:23.863 | step 2 | route=HW_Ticket_Report | empId=17712 | query=hw_ticket_report_kpi_proc | queryMs=20.14
2026-03-21 10:22:23.863 | step 3 | route=HW_Ticket_Report | empId=17712 | apiMs=20.71 | totalMs=20.71
2026-03-21 10:22:24.738 | step 4 | route=pageRenderd | empId=17712 | Page=HW TICKET REPORT | page fully loaded at : 10:22:24.738
2026-03-21 10:22:37.899 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=10:22:37.899
2026-03-21 10:22:37.924 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=24.19
2026-03-21 10:22:37.927 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=27.88 | totalMs=27.88
2026-03-21 10:22:38.710 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:22:38.710
2026-03-21 10:27:01.366 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:27:01.366
2026-03-21 10:27:01.405 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=38.46
2026-03-21 10:27:01.409 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=42.43 | totalMs=42.43
2026-03-21 10:27:01.994 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:27:01.994
2026-03-21 11:02:37.168 | step 1 | route=IT_Ticket | empId=68617 | query called at=11:02:37.168
2026-03-21 11:02:37.210 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=41.44
2026-03-21 11:02:37.218 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-03-21 11:02:37.227 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-03-21 11:02:37.235 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-03-21 11:02:37.262 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_it_Ticket_Details | queryMs=26.53
2026-03-21 11:02:37.300 | step 2 | route=IT_Ticket | empId=68617 | query=VMS_Comp_login_proc | queryMs=37.99
2026-03-21 11:02:37.301 | step 3 | route=IT_Ticket | empId=68617 | apiMs=132.51 | totalMs=132.51
2026-03-21 11:02:37.301 | step 1 | route=IT_Ticket | empId=68617 | query called at=11:02:37.301
2026-03-21 11:02:37.312 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=11.15
2026-03-21 11:02:37.313 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-21 11:02:37.315 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-21 11:02:37.315 | step 3 | route=IT_Ticket | empId=68617 | apiMs=13.94 | totalMs=13.94
2026-03-21 11:10:47.465 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:10:47.465
2026-03-21 11:10:47.490 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=23.67
2026-03-21 11:10:47.491 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-21 11:10:47.492 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-21 11:10:47.493 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-21 11:10:47.507 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=12.92
2026-03-21 11:10:47.551 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=44.39
2026-03-21 11:10:47.552 | step 3 | route=IT_Ticket | empId=58334 | apiMs=86.18 | totalMs=86.18
2026-03-21 11:10:47.552 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:10:47.552
2026-03-21 11:10:47.571 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=18.2
2026-03-21 11:10:47.572 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-21 11:10:47.573 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-21 11:10:47.573 | step 3 | route=IT_Ticket | empId=58334 | apiMs=21.27 | totalMs=21.27
2026-03-21 11:11:18.746 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=11:11:18.746
2026-03-21 11:11:18.912 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=165.23
2026-03-21 11:11:18.916 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=169.74 | totalMs=169.74
2026-03-21 11:11:30.966 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=11:11:30.966
2026-03-21 11:11:31.185 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=219.17
2026-03-21 11:11:31.190 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=223.79 | totalMs=223.79
2026-03-21 11:11:34.502 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=11:11:34.502
2026-03-21 11:11:34.693 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=189.75
2026-03-21 11:11:34.697 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=194.36 | totalMs=194.36
2026-03-21 11:14:57.031 | step 1 | route=IT_TicketPost | empId=58334 | query called at=11:14:57.031
2026-03-21 11:14:57.042 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-21 11:14:57.046 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=15.23 | totalMs=15.23
2026-03-21 11:14:57.049 | step 1 | route=IT_TicketPost | empId=58334 | query called at=11:14:57.049
2026-03-21 11:14:57.226 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=173.87
2026-03-21 11:14:57.231 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=181.45 | totalMs=181.45
2026-03-21 11:14:57.231 | step 1 | route=IT_TicketPost | empId=58334 | query called at=11:14:57.231
2026-03-21 11:14:57.249 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.26
2026-03-21 11:14:57.249 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=18.04 | totalMs=18.04
2026-03-21 11:14:57.250 | step 1 | route=IT_TicketPost | empId=58334 | query called at=11:14:57.250
2026-03-21 11:14:57.251 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-21 11:14:57.251 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=1.37 | totalMs=1.37
2026-03-21 11:14:57.496 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:14:57.496
2026-03-21 11:14:57.506 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-03-21 11:14:57.507 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-21 11:14:57.509 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-21 11:14:57.510 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-21 11:14:57.523 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=13.01
2026-03-21 11:14:57.544 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=20.62
2026-03-21 11:14:57.545 | step 3 | route=IT_Ticket | empId=58334 | apiMs=48.54 | totalMs=48.54
2026-03-21 11:14:57.545 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:14:57.545
2026-03-21 11:14:57.555 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=10.11
2026-03-21 11:14:57.557 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-21 11:14:57.558 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-21 11:14:57.558 | step 3 | route=IT_Ticket | empId=58334 | apiMs=13.05 | totalMs=13.05
2026-03-21 11:18:03.070 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:18:03.070
2026-03-21 11:18:03.080 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-21 11:18:03.081 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-21 11:18:03.083 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-21 11:18:03.084 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-21 11:18:03.085 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-21 11:18:03.121 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=35.88
2026-03-21 11:18:03.122 | step 3 | route=IT_Ticket | empId=51120 | apiMs=52.00 | totalMs=52.00
2026-03-21 11:18:03.122 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:18:03.122
2026-03-21 11:18:03.123 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-21 11:18:03.125 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-21 11:18:03.126 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-21 11:18:03.126 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.20 | totalMs=4.20
2026-03-21 11:19:04.501 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:19:04.501
2026-03-21 11:19:04.511 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-21 11:19:04.513 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-21 11:19:04.514 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-21 11:19:04.515 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-21 11:19:04.517 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-21 11:19:04.552 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=34.97
2026-03-21 11:19:04.552 | step 3 | route=IT_Ticket | empId=51120 | apiMs=51.12 | totalMs=51.12
2026-03-21 11:19:04.553 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:19:04.553
2026-03-21 11:19:04.554 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-21 11:19:04.555 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-21 11:19:04.556 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-21 11:19:04.556 | step 3 | route=IT_Ticket | empId=51120 | apiMs=3.79 | totalMs=3.79
2026-03-21 11:19:17.264 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=11:19:17.264
2026-03-21 11:19:17.755 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=490.88
2026-03-21 11:19:17.756 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=491.92 | totalMs=491.92
2026-03-21 11:19:19.122 | step 1 | route=IT_Ticket | empId=41204 | query called at=11:19:19.122
2026-03-21 11:19:19.132 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-21 11:19:19.138 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-21 11:19:19.142 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-21 11:19:19.147 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-21 11:19:19.149 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-21 11:19:19.182 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=33.09
2026-03-21 11:19:19.182 | step 3 | route=IT_Ticket | empId=41204 | apiMs=60.80 | totalMs=60.80
2026-03-21 11:19:19.183 | step 1 | route=IT_Ticket | empId=41204 | query called at=11:19:19.183
2026-03-21 11:19:19.185 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-21 11:19:19.186 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-21 11:19:19.187 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-21 11:19:19.187 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.69 | totalMs=4.69
2026-03-21 11:19:31.999 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=11:19:31.999
2026-03-21 11:19:32.010 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-21 11:19:32.014 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=14.65 | totalMs=14.65
2026-03-21 11:19:38.479 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=11:19:38.479
2026-03-21 11:19:38.749 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=269.67
2026-03-21 11:19:38.753 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=273.81 | totalMs=273.81
2026-03-21 11:19:39.997 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query called at=11:19:39.997
2026-03-21 11:19:40.022 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=24.87
2026-03-21 11:19:40.029 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41204 | apiMs=31.85 | totalMs=31.85
2026-03-21 11:19:41.338 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query called at=11:19:41.338
2026-03-21 11:19:41.382 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=43.74
2026-03-21 11:19:41.386 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41204 | apiMs=47.55 | totalMs=47.55
2026-03-21 11:20:12.400 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:20:12.400
2026-03-21 11:20:12.415 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.19
2026-03-21 11:20:12.415 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=15.21 | totalMs=15.21
2026-03-21 11:20:12.416 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:20:12.416
2026-03-21 11:20:12.494 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=77.99
2026-03-21 11:20:12.502 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=85.79 | totalMs=85.79
2026-03-21 11:20:12.502 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:20:12.502
2026-03-21 11:20:12.531 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.56
2026-03-21 11:20:12.531 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=29.24 | totalMs=29.24
2026-03-21 11:20:14.692 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:20:14.692
2026-03-21 11:20:14.702 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-21 11:20:14.707 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-21 11:20:14.712 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-21 11:20:14.716 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-21 11:20:14.717 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-21 11:20:14.753 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=35.81
2026-03-21 11:20:14.754 | step 3 | route=IT_Ticket | empId=51120 | apiMs=61.40 | totalMs=61.40
2026-03-21 11:20:14.754 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:20:14.754
2026-03-21 11:20:14.756 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-21 11:20:14.757 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-21 11:20:14.758 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-21 11:20:14.758 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.16 | totalMs=4.16
2026-03-21 11:20:26.402 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=11:20:26.402
2026-03-21 11:20:27.027 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=624.29
2026-03-21 11:20:27.027 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=625.12 | totalMs=625.12
2026-03-21 11:20:28.882 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=11:20:28.882
2026-03-21 11:20:28.893 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-03-21 11:20:28.897 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=15.46 | totalMs=15.46
2026-03-21 11:21:22.360 | step 1 | route=IT_Ticket | empId=60074 | query called at=11:21:22.360
2026-03-21 11:21:22.372 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=11.73
2026-03-21 11:21:22.377 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-21 11:21:22.382 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-21 11:21:22.386 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-21 11:21:22.387 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-21 11:21:22.408 | step 2 | route=IT_Ticket | empId=60074 | query=VMS_Comp_login_proc | queryMs=20.39
2026-03-21 11:21:22.408 | step 3 | route=IT_Ticket | empId=60074 | apiMs=47.71 | totalMs=47.71
2026-03-21 11:21:22.408 | step 1 | route=IT_Ticket | empId=60074 | query called at=11:21:22.408
2026-03-21 11:21:22.410 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-21 11:21:22.411 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-21 11:21:22.412 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-21 11:21:22.412 | step 3 | route=IT_Ticket | empId=60074 | apiMs=3.74 | totalMs=3.74
2026-03-21 11:21:26.909 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:21:26.909
2026-03-21 11:21:26.924 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.36
2026-03-21 11:21:26.925 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=15.21 | totalMs=15.21
2026-03-21 11:21:26.925 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:21:26.925
2026-03-21 11:21:26.950 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=24.02
2026-03-21 11:21:26.962 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=36.67 | totalMs=36.67
2026-03-21 11:21:26.962 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:21:26.962
2026-03-21 11:21:26.964 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-21 11:21:26.964 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.31 | totalMs=2.31
2026-03-21 11:21:30.549 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:21:30.549
2026-03-21 11:21:30.559 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-03-21 11:21:30.563 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-21 11:21:30.567 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-21 11:21:30.571 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-21 11:21:30.572 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.71
2026-03-21 11:21:30.592 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=19.11
2026-03-21 11:21:30.592 | step 3 | route=IT_Ticket | empId=51120 | apiMs=43.30 | totalMs=43.30
2026-03-21 11:21:30.592 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:21:30.592
2026-03-21 11:21:30.594 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-21 11:21:30.595 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-21 11:21:30.596 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-21 11:21:30.596 | step 3 | route=IT_Ticket | empId=51120 | apiMs=3.75 | totalMs=3.75
2026-03-21 11:21:39.605 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=11:21:39.605
2026-03-21 11:21:40.036 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=429.99
2026-03-21 11:21:40.040 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=434.55 | totalMs=434.55
2026-03-21 11:21:42.878 | step 1 | route=HW_TicketFun | empId= | query called at=11:21:42.878
2026-03-21 11:21:42.903 | step 2 | route=HW_TicketFun | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=24.95
2026-03-21 11:21:42.907 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=29.01 | totalMs=29.01
2026-03-21 11:21:50.274 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=11:21:50.274
2026-03-21 11:21:50.285 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.88
2026-03-21 11:21:50.289 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=15.10 | totalMs=15.10
2026-03-21 11:22:23.621 | step 1 | route=HW_TicketPost | empId=60074 | query called at=11:22:23.621
2026-03-21 11:22:23.849 | step 2 | route=HW_TicketPost | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=227.52
2026-03-21 11:22:23.853 | step 3 | route=HW_TicketPost | empId=60074 | apiMs=231.51 | totalMs=231.51
2026-03-21 11:22:23.856 | step 1 | route=HW_TicketPost | empId=60074 | query called at=11:22:23.856
2026-03-21 11:22:23.861 | step 2 | route=HW_TicketPost | empId=60074 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-21 11:22:23.861 | step 3 | route=HW_TicketPost | empId=60074 | apiMs=4.92 | totalMs=4.92
2026-03-21 11:22:23.861 | step 1 | route=HW_TicketPost | empId=60074 | query called at=11:22:23.861
2026-03-21 11:22:23.863 | step 2 | route=HW_TicketPost | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-21 11:22:23.863 | step 3 | route=HW_TicketPost | empId=60074 | apiMs=1.93 | totalMs=1.93
2026-03-21 11:22:23.864 | step 1 | route=HW_TicketPost | empId=60074 | query called at=11:22:23.864
2026-03-21 11:22:23.900 | step 2 | route=HW_TicketPost | empId=60074 | query=hw_ticket_save_proc_kpi | queryMs=36.02
2026-03-21 11:22:23.902 | step 3 | route=HW_TicketPost | empId=60074 | apiMs=37.93 | totalMs=37.93
2026-03-21 11:22:24.124 | step 1 | route=IT_Ticket | empId=60074 | query called at=11:22:24.124
2026-03-21 11:22:24.134 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-21 11:22:24.135 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-21 11:22:24.137 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-21 11:22:24.138 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-21 11:22:24.139 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-21 11:22:24.173 | step 2 | route=IT_Ticket | empId=60074 | query=VMS_Comp_login_proc | queryMs=33.56
2026-03-21 11:22:24.173 | step 3 | route=IT_Ticket | empId=60074 | apiMs=49.92 | totalMs=49.92
2026-03-21 11:22:24.174 | step 1 | route=IT_Ticket | empId=60074 | query called at=11:22:24.174
2026-03-21 11:22:24.175 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-21 11:22:24.176 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-21 11:22:24.178 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-21 11:22:24.178 | step 3 | route=IT_Ticket | empId=60074 | apiMs=4.12 | totalMs=4.12
2026-03-21 11:23:50.337 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:23:50.337
2026-03-21 11:23:50.349 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-03-21 11:23:50.352 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.97 | totalMs=14.97
2026-03-21 11:23:50.356 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:23:50.356
2026-03-21 11:23:50.372 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=12.78
2026-03-21 11:23:50.405 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=49.58 | totalMs=49.58
2026-03-21 11:23:50.406 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:23:50.406
2026-03-21 11:23:50.408 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-21 11:23:50.408 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.28 | totalMs=2.28
2026-03-21 11:23:52.978 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:23:52.978
2026-03-21 11:23:52.988 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-21 11:23:52.993 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-21 11:23:52.997 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-21 11:23:53.001 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-21 11:23:53.002 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-21 11:23:53.023 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=20.18
2026-03-21 11:23:53.023 | step 3 | route=IT_Ticket | empId=51120 | apiMs=45.29 | totalMs=45.29
2026-03-21 11:23:53.023 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:23:53.023
2026-03-21 11:23:53.025 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-21 11:23:53.026 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-21 11:23:53.027 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-21 11:23:53.028 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.10 | totalMs=4.10
2026-03-21 11:24:37.762 | step 1 | route=IT_TicketPost | empId=41204 | query called at=11:24:37.762
2026-03-21 11:24:37.772 | step 2 | route=IT_TicketPost | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-21 11:24:37.775 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=13.26 | totalMs=13.26
2026-03-21 11:24:37.777 | step 1 | route=IT_TicketPost | empId=41204 | query called at=11:24:37.777
2026-03-21 11:24:38.001 | step 2 | route=IT_TicketPost | empId=41204 | query=IT_Ticket_Save_SPOC | queryMs=221.58
2026-03-21 11:24:38.025 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=247.33 | totalMs=247.33
2026-03-21 11:24:38.025 | step 1 | route=IT_TicketPost | empId=41204 | query called at=11:24:38.025
2026-03-21 11:24:38.027 | step 2 | route=IT_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-21 11:24:38.027 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=2.10 | totalMs=2.10
2026-03-21 11:24:38.027 | step 1 | route=IT_TicketPost | empId=41204 | query called at=11:24:38.027
2026-03-21 11:24:38.028 | step 2 | route=IT_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-21 11:24:38.029 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=1.35 | totalMs=1.35
2026-03-21 11:24:38.275 | step 1 | route=IT_Ticket | empId=41204 | query called at=11:24:38.275
2026-03-21 11:24:38.287 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=11.64
2026-03-21 11:24:38.289 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-21 11:24:38.290 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-21 11:24:38.291 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-21 11:24:38.293 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-21 11:24:38.337 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=44.31
2026-03-21 11:24:38.338 | step 3 | route=IT_Ticket | empId=41204 | apiMs=62.39 | totalMs=62.39
2026-03-21 11:24:38.338 | step 1 | route=IT_Ticket | empId=41204 | query called at=11:24:38.338
2026-03-21 11:24:38.340 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-21 11:24:38.341 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-21 11:24:38.342 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-21 11:24:38.342 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.33 | totalMs=4.33
2026-03-21 11:39:15.137 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=11:39:15.137
2026-03-21 11:39:15.208 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=70.18
2026-03-21 11:39:15.212 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=75.28 | totalMs=75.28
2026-03-21 11:39:15.914 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:39:15.914
2026-03-21 11:39:20.251 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=11:39:20.251
2026-03-21 11:39:20.315 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=63.04
2026-03-21 11:39:20.320 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=68.63 | totalMs=68.63
2026-03-21 11:39:20.320 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=11:39:20.320
2026-03-21 11:39:20.322 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-21 11:39:20.323 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-21 11:39:20.324 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-21 11:39:20.324 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=3.96 | totalMs=3.96
2026-03-21 11:39:22.451 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=11:39:22.451
2026-03-21 11:39:22.473 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=21.41
2026-03-21 11:39:22.476 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=25.28 | totalMs=25.28
2026-03-21 11:39:23.268 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:39:23.268
2026-03-21 11:40:41.723 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:40:41.723
2026-03-21 11:40:41.788 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=64.56
2026-03-21 11:40:41.797 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=5.39
2026-03-21 11:40:41.806 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=5.58
2026-03-21 11:40:41.815 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=5.62
2026-03-21 11:40:41.865 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=50.25
2026-03-21 11:40:41.927 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=61.02
2026-03-21 11:40:41.927 | step 3 | route=IT_Ticket | empId=60917 | apiMs=203.96 | totalMs=203.96
2026-03-21 11:40:41.927 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:40:41.927
2026-03-21 11:40:41.969 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=41.61
2026-03-21 11:40:41.978 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.3
2026-03-21 11:40:41.986 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-21 11:40:41.987 | step 3 | route=IT_Ticket | empId=60917 | apiMs=59.43 | totalMs=59.43
2026-03-21 11:41:10.750 | step 1 | route=HW_TicketFun | empId= | query called at=11:41:10.750
2026-03-21 11:41:10.764 | step 2 | route=HW_TicketFun | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=13
2026-03-21 11:41:10.768 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=17.37 | totalMs=17.37
2026-03-21 11:41:45.932 | step 1 | route=HW_TicketPost | empId=60917 | query called at=11:41:45.932
2026-03-21 11:41:45.960 | step 2 | route=HW_TicketPost | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=27.58
2026-03-21 11:41:45.964 | step 3 | route=HW_TicketPost | empId=60917 | apiMs=32.50 | totalMs=32.50
2026-03-21 11:41:45.968 | step 1 | route=HW_TicketPost | empId=60917 | query called at=11:41:45.968
2026-03-21 11:41:45.973 | step 2 | route=HW_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-03-21 11:41:45.973 | step 3 | route=HW_TicketPost | empId=60917 | apiMs=5.50 | totalMs=5.50
2026-03-21 11:41:45.974 | step 1 | route=HW_TicketPost | empId=60917 | query called at=11:41:45.974
2026-03-21 11:41:45.975 | step 2 | route=HW_TicketPost | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-21 11:41:45.976 | step 3 | route=HW_TicketPost | empId=60917 | apiMs=1.96 | totalMs=1.96
2026-03-21 11:41:45.976 | step 1 | route=HW_TicketPost | empId=60917 | query called at=11:41:45.976
2026-03-21 11:41:45.991 | step 2 | route=HW_TicketPost | empId=60917 | query=hw_ticket_save_proc_kpi | queryMs=15.05
2026-03-21 11:41:45.994 | step 3 | route=HW_TicketPost | empId=60917 | apiMs=17.45 | totalMs=17.45
2026-03-21 11:41:49.147 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:41:49.147
2026-03-21 11:41:49.156 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-03-21 11:41:49.161 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-21 11:41:49.166 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-21 11:41:49.167 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-21 11:41:49.169 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-21 11:41:49.198 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=29.2
2026-03-21 11:41:49.199 | step 3 | route=IT_Ticket | empId=60917 | apiMs=52.22 | totalMs=52.22
2026-03-21 11:41:49.199 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:41:49.199
2026-03-21 11:41:49.200 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-21 11:41:49.202 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-21 11:41:49.203 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-21 11:41:49.203 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.07 | totalMs=4.07
2026-03-21 11:50:53.796 | step 1 | route=IT_Ticket | empId=406 | query called at=11:50:53.796
2026-03-21 11:50:53.834 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=37.15
2026-03-21 11:50:53.839 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.26
2026-03-21 11:50:53.848 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.29
2026-03-21 11:50:53.857 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.26
2026-03-21 11:50:53.897 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=39.87
2026-03-21 11:50:53.939 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=41.66
2026-03-21 11:50:53.939 | step 3 | route=IT_Ticket | empId=406 | apiMs=143.20 | totalMs=143.20
2026-03-21 11:50:53.940 | step 1 | route=IT_Ticket | empId=406 | query called at=11:50:53.940
2026-03-21 11:50:53.958 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=17.92
2026-03-21 11:50:53.959 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-21 11:50:53.961 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-21 11:50:53.961 | step 3 | route=IT_Ticket | empId=406 | apiMs=21.41 | totalMs=21.41
2026-03-21 11:51:02.532 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=11:51:02.532
2026-03-21 11:51:02.628 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=95.36
2026-03-21 11:51:02.629 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=96.29 | totalMs=96.29
2026-03-21 11:51:06.543 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=11:51:06.543
2026-03-21 11:51:06.555 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-03-21 11:51:06.559 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=15.15 | totalMs=15.15
2026-03-21 11:54:40.966 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:54:40.966
2026-03-21 11:54:41.000 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=33.51
2026-03-21 11:54:41.001 | step 3 | route=IT_TicketPost | empId=406 | apiMs=34.44 | totalMs=34.44
2026-03-21 11:54:41.001 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:54:41.001
2026-03-21 11:54:41.028 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=26.57
2026-03-21 11:54:41.033 | step 3 | route=IT_TicketPost | empId=406 | apiMs=31.62 | totalMs=31.62
2026-03-21 11:54:41.033 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:54:41.033
2026-03-21 11:54:41.062 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.55
2026-03-21 11:54:41.062 | step 3 | route=IT_TicketPost | empId=406 | apiMs=29.20 | totalMs=29.20
2026-03-21 11:54:41.063 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:54:41.063
2026-03-21 11:54:41.064 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-21 11:54:41.064 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.65 | totalMs=1.65
2026-03-21 11:54:41.143 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:54:41.143
2026-03-21 11:54:41.159 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=15.46
2026-03-21 11:54:41.159 | step 3 | route=IT_TicketPost | empId=406 | apiMs=16.22 | totalMs=16.22
2026-03-21 11:54:41.159 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:54:41.159
2026-03-21 11:54:41.180 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=20.28 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0xaaa38d1cdb1056880634de930e8e342bae83e4c26378ec9fe8bbd98efc80301c). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=NAGARAJAN S/ASA0015,@Type_Iss=6,@Issuse_Describ=Below employee name are missing from settlement entry TNo.SEC0046Z and  GNL1369Z,@Severity_Iss=1,@Module_id=8,@Comp_id=1371,@User_Code=406,@Fc_name=43200,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=43200,@Menu_Link=Below employee name are missing from settlement entry TNo.SEC0046Z and  GNL1369Z,@Comp_Code=1,@Existing=,@Proposed=)
2026-03-21 11:54:41.204 | step 5 | route=IT_TicketPost | empId=406 | action=IT Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0xaaa38d1cdb1056880634de930e8e342bae83e4c26378ec9fe8bbd98efc80301c). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=NAGARAJAN S/ASA0015,@Type_Iss=6,@Issuse_Describ=Below employee name are missing from settlement entry TNo.SEC0046Z and  GNL1369Z,@Severity_Iss=1,@Module_id=8,@Comp_id=1371,@User_Code=406,@Fc_name=43200,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=43200,@Menu_Link=Below employee name are missing from settlement entry TNo.SEC0046Z and  GNL1369Z,@Comp_Code=1,@Existing=,@Proposed=)
2026-03-21 11:54:41.482 | step 1 | route=IT_Ticket | empId=406 | query called at=11:54:41.482
2026-03-21 11:54:41.492 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.14
2026-03-21 11:54:41.493 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-21 11:54:41.494 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.66
2026-03-21 11:54:41.495 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-21 11:54:41.520 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=24.4
2026-03-21 11:54:41.561 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=40.69
2026-03-21 11:54:41.561 | step 3 | route=IT_Ticket | empId=406 | apiMs=78.63 | totalMs=78.63
2026-03-21 11:54:41.561 | step 1 | route=IT_Ticket | empId=406 | query called at=11:54:41.561
2026-03-21 11:54:41.586 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=24.52
2026-03-21 11:54:41.594 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-21 11:54:41.603 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-21 11:54:41.603 | step 3 | route=IT_Ticket | empId=406 | apiMs=41.78 | totalMs=41.78
2026-03-21 11:56:27.381 | step 1 | route=IT_Ticket_Report | empId=58375 | query called at=11:56:27.381
2026-03-21 11:56:27.821 | step 2 | route=IT_Ticket_Report | empId=58375 | query=kpi_it_ticket_report_page_proc | queryMs=440.18
2026-03-21 11:56:27.825 | step 3 | route=IT_Ticket_Report | empId=58375 | apiMs=444.95 | totalMs=444.95
2026-03-21 11:56:28.508 | step 4 | route=pageRenderd | empId=58375 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:56:28.508
2026-03-21 11:57:02.398 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:57:02.398
2026-03-21 11:57:02.409 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-21 11:57:02.413 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-21 11:57:02.418 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-21 11:57:02.422 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-21 11:57:02.423 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-21 11:57:02.463 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=39.74
2026-03-21 11:57:02.464 | step 3 | route=IT_Ticket | empId=51415 | apiMs=65.21 | totalMs=65.21
2026-03-21 11:57:02.464 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:57:02.464
2026-03-21 11:57:02.465 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-21 11:57:02.466 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-03-21 11:57:02.467 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-03-21 11:57:02.467 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.27 | totalMs=3.27
2026-03-21 11:57:07.941 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:57:07.941
2026-03-21 11:57:08.005 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=62.84
2026-03-21 11:57:08.008 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=66.76 | totalMs=66.76
2026-03-21 11:57:10.101 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:57:10.101
2026-03-21 11:57:10.114 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.23
2026-03-21 11:57:10.117 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.98 | totalMs=15.98
2026-03-21 11:57:31.449 | step 1 | route=IT_Ticket_Report | empId=28256 | query called at=11:57:31.449
2026-03-21 11:57:31.518 | step 2 | route=IT_Ticket_Report | empId=28256 | query=kpi_it_ticket_report_page_proc | queryMs=68.33
2026-03-21 11:57:31.526 | step 3 | route=IT_Ticket_Report | empId=28256 | apiMs=76.53 | totalMs=76.53
2026-03-21 11:57:31.878 | step 4 | route=pageRenderd | empId=28256 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:57:31.878
2026-03-21 11:57:34.148 | step 1 | route=IT_Ticket | empId=28256 | query called at=11:57:34.148
2026-03-21 11:57:34.159 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-03-21 11:57:34.161 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-21 11:57:34.162 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-21 11:57:34.164 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-21 11:57:34.166 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_it_Ticket_Details | queryMs=1.52
2026-03-21 11:57:34.190 | step 2 | route=IT_Ticket | empId=28256 | query=VMS_Comp_login_proc | queryMs=24.3
2026-03-21 11:57:34.191 | step 3 | route=IT_Ticket | empId=28256 | apiMs=42.92 | totalMs=42.92
2026-03-21 11:57:34.191 | step 1 | route=IT_Ticket | empId=28256 | query called at=11:57:34.191
2026-03-21 11:57:34.192 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-21 11:57:34.193 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-21 11:57:34.194 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-21 11:57:34.195 | step 3 | route=IT_Ticket | empId=28256 | apiMs=3.66 | totalMs=3.66
2026-03-21 11:57:46.059 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28256 | query called at=11:57:46.059
2026-03-21 11:57:46.363 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=303.49
2026-03-21 11:57:46.363 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28256 | apiMs=304.32 | totalMs=304.32
2026-03-21 11:57:49.524 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28256 | query called at=11:57:49.524
2026-03-21 11:57:49.535 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-03-21 11:57:49.539 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28256 | apiMs=15.57 | totalMs=15.57
2026-03-21 11:58:36.405 | step 1 | route=IT_TicketPost | empId=28256 | query called at=11:58:36.405
2026-03-21 11:58:36.421 | step 2 | route=IT_TicketPost | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=14.84
2026-03-21 11:58:36.424 | step 3 | route=IT_TicketPost | empId=28256 | apiMs=19.09 | totalMs=19.09
2026-03-21 11:58:36.428 | step 1 | route=IT_TicketPost | empId=28256 | query called at=11:58:36.428
2026-03-21 11:58:36.508 | step 2 | route=IT_TicketPost | empId=28256 | query=IT_Ticket_Save_SPOC | queryMs=77.16
2026-03-21 11:58:36.522 | step 3 | route=IT_TicketPost | empId=28256 | apiMs=93.82 | totalMs=93.82
2026-03-21 11:58:36.522 | step 1 | route=IT_TicketPost | empId=28256 | query called at=11:58:36.522
2026-03-21 11:58:36.532 | step 2 | route=IT_TicketPost | empId=28256 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.23
2026-03-21 11:58:36.532 | step 3 | route=IT_TicketPost | empId=28256 | apiMs=10.03 | totalMs=10.03
2026-03-21 11:58:36.532 | step 1 | route=IT_TicketPost | empId=28256 | query called at=11:58:36.532
2026-03-21 11:58:36.541 | step 2 | route=IT_TicketPost | empId=28256 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.82
2026-03-21 11:58:36.541 | step 3 | route=IT_TicketPost | empId=28256 | apiMs=8.39 | totalMs=8.39
2026-03-21 11:58:39.833 | step 1 | route=IT_Ticket | empId=28256 | query called at=11:58:39.833
2026-03-21 11:58:39.846 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-21 11:58:39.850 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-21 11:58:39.852 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-21 11:58:39.853 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-21 11:58:39.854 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-21 11:58:39.872 | step 2 | route=IT_Ticket | empId=28256 | query=VMS_Comp_login_proc | queryMs=17.78
2026-03-21 11:58:39.872 | step 3 | route=IT_Ticket | empId=28256 | apiMs=39.82 | totalMs=39.82
2026-03-21 11:58:39.873 | step 1 | route=IT_Ticket | empId=28256 | query called at=11:58:39.873
2026-03-21 11:58:39.874 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-21 11:58:39.875 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-21 11:58:39.876 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-21 11:58:39.877 | step 3 | route=IT_Ticket | empId=28256 | apiMs=3.94 | totalMs=3.94
2026-03-21 11:59:07.212 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=11:59:07.212
2026-03-21 11:59:07.307 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=94.6
2026-03-21 11:59:07.311 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=99.62 | totalMs=99.62
2026-03-21 11:59:07.999 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:07.999
2026-03-21 11:59:17.555 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=11:59:17.555
2026-03-21 11:59:18.156 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=600.57
2026-03-21 11:59:18.199 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=644.16 | totalMs=644.16
2026-03-21 11:59:18.204 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=11:59:18.204
2026-03-21 11:59:18.209 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-03-21 11:59:18.213 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-21 11:59:18.214 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-21 11:59:18.215 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=11.07 | totalMs=11.07
2026-03-21 11:59:18.589 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=11:59:18.589
2026-03-21 11:59:18.612 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=22.93
2026-03-21 11:59:18.613 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=23.73 | totalMs=23.73
2026-03-21 11:59:19.485 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:19.485
2026-03-21 12:00:18.482 | step 1 | route=Ticket_SPOC_Approve | empId=60074 | query called at=12:00:18.482
2026-03-21 12:00:18.498 | step 2 | route=Ticket_SPOC_Approve | empId=60074 | query=IT_TIcket_SPOCApp_Report | queryMs=16.11
2026-03-21 12:00:18.501 | step 3 | route=Ticket_SPOC_Approve | empId=60074 | apiMs=19.72 | totalMs=19.72
2026-03-21 12:00:18.902 | step 4 | route=pageRenderd | empId=60074 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:00:18.902
2026-03-21 12:01:44.966 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:01:44.966
2026-03-21 12:01:45.006 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=39.66
2026-03-21 12:01:45.006 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=40.53 | totalMs=40.53
2026-03-21 12:01:47.052 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:01:47.052
2026-03-21 12:01:58.711 | step 1 | route=IT_Ticket_Report | empId=47781 | query called at=12:01:58.711
2026-03-21 12:01:58.852 | step 2 | route=IT_Ticket_Report | empId=47781 | query=kpi_it_ticket_report_page_proc | queryMs=141.19
2026-03-21 12:01:58.853 | step 3 | route=IT_Ticket_Report | empId=47781 | apiMs=141.98 | totalMs=141.98
2026-03-21 12:02:00.207 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:02:00.207
2026-03-21 12:02:00.393 | step 5 | route=dashboard | empId=GGA0871 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-21 12:02:25.279 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:02:25.279
2026-03-21 12:02:25.292 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=12.88
2026-03-21 12:02:25.296 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.67 | totalMs=16.67
2026-03-21 12:02:29.424 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:02:29.424
2026-03-21 12:03:59.352 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:03:59.352
2026-03-21 12:03:59.395 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=42.66
2026-03-21 12:03:59.409 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-03-21 12:03:59.420 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-03-21 12:03:59.429 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.39
2026-03-21 12:03:59.462 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=32.86
2026-03-21 12:03:59.510 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=48.02
2026-03-21 12:03:59.511 | step 3 | route=IT_Ticket | empId=51415 | apiMs=158.53 | totalMs=158.53
2026-03-21 12:03:59.511 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:03:59.511
2026-03-21 12:03:59.539 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=27.51
2026-03-21 12:03:59.547 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-03-21 12:03:59.556 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-03-21 12:03:59.556 | step 3 | route=IT_Ticket | empId=51415 | apiMs=45.02 | totalMs=45.02
2026-03-21 12:04:31.644 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:04:31.644
2026-03-21 12:04:31.722 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=73.35
2026-03-21 12:04:31.725 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=81.11 | totalMs=81.11
2026-03-21 12:05:45.825 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:05:45.825
2026-03-21 12:05:45.844 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.74
2026-03-21 12:05:45.848 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=22.59 | totalMs=22.59
2026-03-21 12:05:59.209 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:59.209
2026-03-21 12:05:59.221 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-03-21 12:05:59.225 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.57 | totalMs=15.57
2026-03-21 12:05:59.229 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:59.229
2026-03-21 12:05:59.258 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=25.98
2026-03-21 12:05:59.260 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=30.96 | totalMs=30.96
2026-03-21 12:05:59.260 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:59.260
2026-03-21 12:05:59.261 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-21 12:05:59.262 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.68 | totalMs=1.68
2026-03-21 12:05:59.262 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:05:59.262
2026-03-21 12:05:59.263 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-21 12:05:59.263 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.24 | totalMs=1.24
2026-03-21 12:06:04.072 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:06:04.072
2026-03-21 12:06:04.083 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-03-21 12:06:04.088 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-21 12:06:04.092 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-21 12:06:04.094 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-21 12:06:04.096 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.4
2026-03-21 12:06:04.133 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=37.63
2026-03-21 12:06:04.134 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.87 | totalMs=61.87
2026-03-21 12:06:04.134 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:06:04.134
2026-03-21 12:06:04.136 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-21 12:06:04.137 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-21 12:06:04.138 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-21 12:06:04.139 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.41 | totalMs=4.41
2026-03-21 12:06:29.365 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:06:29.365
2026-03-21 12:06:29.398 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.05
2026-03-21 12:06:29.402 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=36.73 | totalMs=36.73
2026-03-21 12:06:31.748 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:06:31.748
2026-03-21 12:06:31.762 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-21 12:06:31.765 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.70 | totalMs=17.70
2026-03-21 12:06:39.516 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:39.516
2026-03-21 12:06:39.526 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-21 12:06:39.526 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.66 | totalMs=10.66
2026-03-21 12:06:39.527 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:39.527
2026-03-21 12:06:39.561 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=34.31
2026-03-21 12:06:39.578 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=51.16 | totalMs=51.16
2026-03-21 12:06:39.578 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:39.578
2026-03-21 12:06:39.581 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-03-21 12:06:39.581 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.64 | totalMs=2.64
2026-03-21 12:06:39.581 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:06:39.581
2026-03-21 12:06:39.582 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-21 12:06:39.583 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.22 | totalMs=1.22
2026-03-21 12:06:43.834 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:06:43.834
2026-03-21 12:06:43.848 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-21 12:06:43.853 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-21 12:06:43.854 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-21 12:06:43.855 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-21 12:06:43.857 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-21 12:06:43.895 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=37.61
2026-03-21 12:06:43.895 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.82 | totalMs=60.82
2026-03-21 12:06:43.896 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:06:43.896
2026-03-21 12:06:43.897 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-21 12:06:43.898 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-21 12:06:43.899 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-21 12:06:43.900 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.14 | totalMs=4.14
2026-03-21 12:06:53.233 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:06:53.233
2026-03-21 12:06:53.278 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=43.97
2026-03-21 12:06:53.279 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=45.12 | totalMs=45.12
2026-03-21 12:06:55.858 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:06:55.858
2026-03-21 12:06:55.870 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-03-21 12:06:55.870 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.05 | totalMs=12.05
2026-03-21 12:07:09.904 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:09.904
2026-03-21 12:07:09.917 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-21 12:07:09.926 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.26 | totalMs=22.26
2026-03-21 12:07:09.926 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:09.926
2026-03-21 12:07:09.929 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.82
2026-03-21 12:07:09.945 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=18.26 | totalMs=18.26
2026-03-21 12:07:09.945 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:09.945
2026-03-21 12:07:09.947 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-21 12:07:09.947 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.16 | totalMs=2.16
2026-03-21 12:07:09.947 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:09.947
2026-03-21 12:07:09.948 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-21 12:07:09.949 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.30 | totalMs=1.30
2026-03-21 12:07:12.504 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:07:12.504
2026-03-21 12:07:12.517 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-21 12:07:12.525 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-21 12:07:12.527 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-21 12:07:12.528 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-21 12:07:12.537 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.65
2026-03-21 12:07:12.562 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=24.2
2026-03-21 12:07:12.562 | step 3 | route=IT_Ticket | empId=51415 | apiMs=57.86 | totalMs=57.86
2026-03-21 12:07:12.562 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:07:12.562
2026-03-21 12:07:12.564 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-21 12:07:12.565 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-21 12:07:12.566 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-21 12:07:12.566 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.69 | totalMs=3.69
2026-03-21 12:07:22.646 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:07:22.646
2026-03-21 12:07:22.733 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=83.06
2026-03-21 12:07:22.740 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=93.54 | totalMs=93.54
2026-03-21 12:07:25.576 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:07:25.576
2026-03-21 12:07:25.590 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.31
2026-03-21 12:07:25.591 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.19 | totalMs=15.19
2026-03-21 12:07:35.265 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:35.265
2026-03-21 12:07:35.281 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16
2026-03-21 12:07:35.292 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=27.23 | totalMs=27.23
2026-03-21 12:07:35.296 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:35.296
2026-03-21 12:07:35.315 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=15.7
2026-03-21 12:07:35.328 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=32.07 | totalMs=32.07
2026-03-21 12:07:35.328 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:35.328
2026-03-21 12:07:35.330 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-03-21 12:07:35.331 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.54 | totalMs=2.54
2026-03-21 12:07:35.331 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:07:35.331
2026-03-21 12:07:35.332 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-21 12:07:35.332 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.35 | totalMs=1.35
2026-03-21 12:07:38.380 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:07:38.380
2026-03-21 12:07:38.390 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-21 12:07:38.398 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-21 12:07:38.405 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-21 12:07:38.406 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-21 12:07:38.408 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-21 12:07:38.446 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=37.98
2026-03-21 12:07:38.446 | step 3 | route=IT_Ticket | empId=51415 | apiMs=66.30 | totalMs=66.30
2026-03-21 12:07:38.446 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:07:38.446
2026-03-21 12:07:38.448 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-21 12:07:38.449 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-21 12:07:38.451 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-21 12:07:38.451 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.43 | totalMs=4.43
2026-03-21 12:19:07.405 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:19:07.405
2026-03-21 12:19:07.464 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=57.63
2026-03-21 12:19:07.464 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=58.63 | totalMs=58.63
2026-03-21 12:19:08.467 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:08.467
2026-03-21 12:19:27.171 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:19:27.171
2026-03-21 12:19:27.211 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=40.12
2026-03-21 12:19:27.224 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=52.83 | totalMs=52.83
2026-03-21 12:19:27.224 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:19:27.224
2026-03-21 12:19:27.258 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.33
2026-03-21 12:19:27.266 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-03-21 12:19:27.274 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-03-21 12:19:27.274 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=50.59 | totalMs=50.59
2026-03-21 12:19:29.092 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:19:29.092
2026-03-21 12:19:29.114 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=21.51
2026-03-21 12:19:29.115 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=22.39 | totalMs=22.39
2026-03-21 12:19:31.244 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:31.244
2026-03-21 12:19:36.584 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:19:36.584
2026-03-21 12:19:36.615 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.88
2026-03-21 12:19:36.615 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.66 | totalMs=31.66
2026-03-21 12:19:37.280 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:37.280
2026-03-21 12:23:24.486 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:23:24.486
2026-03-21 12:23:24.511 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=23.92
2026-03-21 12:23:24.515 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=28.68 | totalMs=28.68
2026-03-21 12:23:25.522 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:25.522
2026-03-21 12:28:37.058 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:28:37.058
2026-03-21 12:28:37.094 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=34.92
2026-03-21 12:28:37.096 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-21 12:28:37.097 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-21 12:28:37.099 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-21 12:28:37.121 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=22.01
2026-03-21 12:28:37.157 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=35.88
2026-03-21 12:28:37.157 | step 3 | route=IT_Ticket | empId=51415 | apiMs=99.29 | totalMs=99.29
2026-03-21 12:28:37.158 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:28:37.158
2026-03-21 12:28:37.177 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=18.84
2026-03-21 12:28:37.179 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-21 12:28:37.180 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-21 12:28:37.180 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.23 | totalMs=22.23
2026-03-21 12:28:40.698 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:28:40.698
2026-03-21 12:28:40.753 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.23
2026-03-21 12:28:40.757 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.79 | totalMs=58.79
2026-03-21 12:28:40.799 | step 1 | route=IT_Ticket | empId=68617 | query called at=12:28:40.799
2026-03-21 12:28:40.815 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=12.02
2026-03-21 12:28:40.820 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-21 12:28:40.825 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-21 12:28:40.826 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-21 12:28:40.828 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-21 12:28:40.862 | step 2 | route=IT_Ticket | empId=68617 | query=VMS_Comp_login_proc | queryMs=33.44
2026-03-21 12:28:40.862 | step 3 | route=IT_Ticket | empId=68617 | apiMs=63.42 | totalMs=63.42
2026-03-21 12:28:40.862 | step 1 | route=IT_Ticket | empId=68617 | query called at=12:28:40.862
2026-03-21 12:28:40.864 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-21 12:28:40.865 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-21 12:28:40.866 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-21 12:28:40.867 | step 3 | route=IT_Ticket | empId=68617 | apiMs=4.37 | totalMs=4.37
2026-03-21 12:28:43.609 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:28:43.609
2026-03-21 12:28:43.620 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-03-21 12:28:43.621 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.93 | totalMs=11.93
2026-03-21 12:28:50.532 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:28:50.532
2026-03-21 12:28:50.543 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-21 12:28:50.547 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.32 | totalMs=14.32
2026-03-21 12:28:50.550 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:28:50.550
2026-03-21 12:28:50.561 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=7.29
2026-03-21 12:28:50.562 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.00 | totalMs=12.00
2026-03-21 12:28:50.563 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:28:50.563
2026-03-21 12:28:50.564 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-21 12:28:50.564 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.80 | totalMs=1.80
2026-03-21 12:28:50.565 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:28:50.565
2026-03-21 12:28:50.566 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-21 12:28:50.566 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.29 | totalMs=1.29
2026-03-21 12:28:53.268 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:28:53.268
2026-03-21 12:28:53.279 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-21 12:28:53.283 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-21 12:28:53.288 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-21 12:28:53.289 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-21 12:28:53.291 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.65
2026-03-21 12:28:53.325 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.62
2026-03-21 12:28:53.325 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.97 | totalMs=56.97
2026-03-21 12:28:53.326 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:28:53.326
2026-03-21 12:28:53.327 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-21 12:28:53.329 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-21 12:28:53.330 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-21 12:28:53.331 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.77 | totalMs=4.77
2026-03-21 12:29:07.443 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68617 | query called at=12:29:07.443
2026-03-21 12:29:07.597 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=153.37
2026-03-21 12:29:07.602 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68617 | apiMs=158.77 | totalMs=158.77
2026-03-21 12:29:11.852 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68617 | query called at=12:29:11.852
2026-03-21 12:29:11.864 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-03-21 12:29:11.868 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68617 | apiMs=15.58 | totalMs=15.58
2026-03-21 12:29:13.597 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:29:13.597
2026-03-21 12:29:13.633 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=35.57
2026-03-21 12:29:13.637 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=39.95 | totalMs=39.95
2026-03-21 12:29:16.278 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:29:16.278
2026-03-21 12:29:16.290 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.25
2026-03-21 12:29:16.296 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.87 | totalMs=17.87
2026-03-21 12:29:24.208 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:29:24.208
2026-03-21 12:29:24.227 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=18.17
2026-03-21 12:29:24.231 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.83 | totalMs=22.83
2026-03-21 12:29:24.235 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:29:24.235
2026-03-21 12:29:24.318 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=79.79
2026-03-21 12:29:24.338 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=103.60 | totalMs=103.60
2026-03-21 12:29:24.339 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:29:24.339
2026-03-21 12:29:24.354 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.7
2026-03-21 12:29:24.354 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.38 | totalMs=15.38
2026-03-21 12:29:24.354 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:29:24.354
2026-03-21 12:29:24.362 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.59
2026-03-21 12:29:24.363 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.14 | totalMs=8.14
2026-03-21 12:29:27.047 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:29:27.047
2026-03-21 12:29:27.057 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-21 12:29:27.061 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-21 12:29:27.066 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-21 12:29:27.067 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-21 12:29:27.069 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-21 12:29:27.102 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.51
2026-03-21 12:29:27.103 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.06 | totalMs=56.06
2026-03-21 12:29:27.103 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:29:27.103
2026-03-21 12:29:27.104 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-21 12:29:27.106 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-21 12:29:27.107 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-21 12:29:27.108 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.57 | totalMs=4.57
2026-03-21 12:29:44.122 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:29:44.122
2026-03-21 12:29:44.159 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.88
2026-03-21 12:29:44.159 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.82 | totalMs=36.82
2026-03-21 12:29:44.841 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:44.841
2026-03-21 12:30:03.016 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:30:03.016
2026-03-21 12:30:03.098 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=81.51
2026-03-21 12:30:03.143 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=33.22
2026-03-21 12:30:03.177 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=20.98
2026-03-21 12:30:03.202 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=12.64
2026-03-21 12:30:03.232 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=17.08
2026-03-21 12:30:03.257 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=12.7
2026-03-21 12:30:03.269 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=253.75 | totalMs=253.75
2026-03-21 12:30:03.270 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:30:03.270
2026-03-21 12:30:03.278 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.23
2026-03-21 12:30:03.287 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-03-21 12:30:03.295 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-03-21 12:30:03.296 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=25.89 | totalMs=25.89
2026-03-21 12:30:06.637 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:30:06.637
2026-03-21 12:30:06.639 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-21 12:30:06.644 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-21 12:30:06.649 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-21 12:30:06.652 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=15.02 | totalMs=15.02
2026-03-21 12:30:08.010 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:30:08.010
2026-03-21 12:30:08.012 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-21 12:30:08.014 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-21 12:30:08.015 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-21 12:30:08.015 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.89 | totalMs=4.89
2026-03-21 12:30:09.342 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:30:09.342
2026-03-21 12:30:09.344 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-21 12:30:09.346 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-21 12:30:09.347 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-21 12:30:09.347 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.99 | totalMs=4.99
2026-03-21 12:30:10.595 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:30:10.595
2026-03-21 12:30:10.598 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-03-21 12:30:10.599 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-21 12:30:10.600 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-21 12:30:10.601 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.35 | totalMs=5.35
2026-03-21 12:30:11.867 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:30:11.867
2026-03-21 12:30:11.869 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-21 12:30:11.870 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-21 12:30:11.871 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-21 12:30:11.872 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.17 | totalMs=4.17
2026-03-21 12:30:13.571 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:30:13.571
2026-03-21 12:30:13.593 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=20.72
2026-03-21 12:30:13.593 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=21.51 | totalMs=21.51
2026-03-21 12:30:14.347 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:30:14.347
2026-03-21 12:31:11.817 | step 1 | route=IT_TicketPost | empId=68617 | query called at=12:31:11.817
2026-03-21 12:31:11.829 | step 2 | route=IT_TicketPost | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-03-21 12:31:11.830 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=12.36 | totalMs=12.36
2026-03-21 12:31:11.830 | step 1 | route=IT_TicketPost | empId=68617 | query called at=12:31:11.830
2026-03-21 12:31:11.857 | step 2 | route=IT_TicketPost | empId=68617 | query=IT_Ticket_Save_SPOC | queryMs=26.42
2026-03-21 12:31:11.859 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=28.80 | totalMs=28.80
2026-03-21 12:31:11.859 | step 1 | route=IT_TicketPost | empId=68617 | query called at=12:31:11.859
2026-03-21 12:31:11.861 | step 2 | route=IT_TicketPost | empId=68617 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-21 12:31:11.861 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=2.34 | totalMs=2.34
2026-03-21 12:31:11.862 | step 1 | route=IT_TicketPost | empId=68617 | query called at=12:31:11.862
2026-03-21 12:31:11.863 | step 2 | route=IT_TicketPost | empId=68617 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-21 12:31:11.863 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=1.63 | totalMs=1.63
2026-03-21 12:31:12.173 | step 1 | route=IT_Ticket | empId=68617 | query called at=12:31:12.173
2026-03-21 12:31:12.183 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-21 12:31:12.185 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-21 12:31:12.187 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-21 12:31:12.188 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-21 12:31:12.190 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_it_Ticket_Details | queryMs=1.55
2026-03-21 12:31:12.224 | step 2 | route=IT_Ticket | empId=68617 | query=VMS_Comp_login_proc | queryMs=33.87
2026-03-21 12:31:12.225 | step 3 | route=IT_Ticket | empId=68617 | apiMs=51.43 | totalMs=51.43
2026-03-21 12:31:12.225 | step 1 | route=IT_Ticket | empId=68617 | query called at=12:31:12.225
2026-03-21 12:31:12.227 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-03-21 12:31:12.228 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-21 12:31:12.230 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-21 12:31:12.230 | step 3 | route=IT_Ticket | empId=68617 | apiMs=4.83 | totalMs=4.83
2026-03-21 12:34:23.379 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=12:34:23.379
2026-03-21 12:34:23.402 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=22.93
2026-03-21 12:34:23.403 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=23.82 | totalMs=23.82
2026-03-21 12:34:24.488 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:34:24.488
2026-03-21 12:34:29.658 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=12:34:29.658
2026-03-21 12:34:29.710 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=IT_Ticket_Update_SPOC | queryMs=51.06
2026-03-21 12:34:29.720 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=IT_Ticket_Update_SPOC | queryMs=8.34
2026-03-21 12:34:29.722 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=63.88 | totalMs=63.88
2026-03-21 12:34:29.722 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=12:34:29.722
2026-03-21 12:34:29.724 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-21 12:34:29.726 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-21 12:34:29.727 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-21 12:34:29.727 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=5.09 | totalMs=5.09
2026-03-21 12:34:29.728 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=12:34:29.728
2026-03-21 12:34:29.729 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-21 12:34:29.731 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-21 12:34:29.732 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-21 12:34:29.732 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=4.48 | totalMs=4.48
2026-03-21 12:34:30.129 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=12:34:30.129
2026-03-21 12:34:30.152 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=22.91
2026-03-21 12:34:30.152 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=23.64 | totalMs=23.64
2026-03-21 12:34:30.966 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:34:30.966
2026-03-21 12:50:46.841 | step 1 | route=IT_Ticket | empId=54422 | query called at=12:50:46.841
2026-03-21 12:50:46.936 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=93.74
2026-03-21 12:50:46.944 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-03-21 12:50:46.965 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=20.62
2026-03-21 12:50:46.989 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=23.49
2026-03-21 12:50:47.034 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=44.31
2026-03-21 12:50:47.122 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=87.65
2026-03-21 12:50:47.122 | step 3 | route=IT_Ticket | empId=54422 | apiMs=280.36 | totalMs=280.36
2026-03-21 12:50:47.122 | step 1 | route=IT_Ticket | empId=54422 | query called at=12:50:47.122
2026-03-21 12:50:47.158 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=35.08
2026-03-21 12:50:47.167 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=8.67
2026-03-21 12:50:47.175 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=8.36
2026-03-21 12:50:47.175 | step 3 | route=IT_Ticket | empId=54422 | apiMs=53.28 | totalMs=53.28
2026-03-21 12:54:07.263 | step 1 | route=IT_Ticket | empId=48116 | query called at=12:54:07.263
2026-03-21 12:54:07.274 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-21 12:54:07.280 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-21 12:54:07.284 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-21 12:54:07.289 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-21 12:54:07.312 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=22.5
2026-03-21 12:54:07.351 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=38.94
2026-03-21 12:54:07.352 | step 3 | route=IT_Ticket | empId=48116 | apiMs=88.45 | totalMs=88.45
2026-03-21 12:54:07.352 | step 1 | route=IT_Ticket | empId=48116 | query called at=12:54:07.352
2026-03-21 12:54:07.354 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-21 12:54:07.355 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-21 12:54:07.357 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-21 12:54:07.357 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.50 | totalMs=4.50
2026-03-21 12:54:16.707 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=12:54:16.707
2026-03-21 12:54:17.157 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=450.24
2026-03-21 12:54:17.158 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=451.05 | totalMs=451.05
2026-03-21 12:54:19.513 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=12:54:19.513
2026-03-21 12:54:19.785 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=268.19
2026-03-21 12:54:19.788 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=275.38 | totalMs=275.38
2026-03-21 12:54:22.274 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=12:54:22.274
2026-03-21 12:54:22.287 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.94
2026-03-21 12:54:22.291 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=16.30 | totalMs=16.30
2026-03-21 12:54:56.954 | step 1 | route=IT_TicketPost | empId=48116 | query called at=12:54:56.954
2026-03-21 12:54:56.976 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=21.79
2026-03-21 12:54:56.976 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=22.61 | totalMs=22.61
2026-03-21 12:54:56.977 | step 1 | route=IT_TicketPost | empId=48116 | query called at=12:54:56.977
2026-03-21 12:54:57.063 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=86.04
2026-03-21 12:54:57.084 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=107.31 | totalMs=107.31
2026-03-21 12:54:57.084 | step 1 | route=IT_TicketPost | empId=48116 | query called at=12:54:57.084
2026-03-21 12:54:57.101 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.6
2026-03-21 12:54:57.102 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=17.31 | totalMs=17.31
2026-03-21 12:55:00.339 | step 1 | route=IT_Ticket | empId=48116 | query called at=12:55:00.339
2026-03-21 12:55:00.349 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-21 12:55:00.354 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-21 12:55:00.358 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-21 12:55:00.360 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-21 12:55:00.361 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-21 12:55:00.400 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=38.81
2026-03-21 12:55:00.401 | step 3 | route=IT_Ticket | empId=48116 | apiMs=61.63 | totalMs=61.63
2026-03-21 12:55:00.401 | step 1 | route=IT_Ticket | empId=48116 | query called at=12:55:00.401
2026-03-21 12:55:00.403 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-21 12:55:00.404 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-21 12:55:00.405 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-21 12:55:00.405 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.61 | totalMs=4.61
2026-03-21 12:57:50.720 | step 1 | route=IT_Ticket | empId=20646 | query called at=12:57:50.720
2026-03-21 12:57:50.731 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-21 12:57:50.732 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-21 12:57:50.734 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-21 12:57:50.735 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-21 12:57:50.737 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-21 12:57:50.777 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=40.09
2026-03-21 12:57:50.777 | step 3 | route=IT_Ticket | empId=20646 | apiMs=57.86 | totalMs=57.86
2026-03-21 12:57:50.778 | step 1 | route=IT_Ticket | empId=20646 | query called at=12:57:50.778
2026-03-21 12:57:50.779 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-21 12:57:50.781 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-21 12:57:50.782 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-21 12:57:50.783 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.69 | totalMs=4.69
2026-03-21 12:57:57.719 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20646 | query called at=12:57:57.719
2026-03-21 12:57:57.855 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=136.2
2026-03-21 12:57:57.856 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20646 | apiMs=137.01 | totalMs=137.01
2026-03-21 12:57:59.467 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query called at=12:57:59.467
2026-03-21 12:57:59.477 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-21 12:57:59.481 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20646 | apiMs=14.52 | totalMs=14.52
2026-03-21 12:58:15.952 | step 1 | route=IT_TicketPost | empId=20646 | query called at=12:58:15.952
2026-03-21 12:58:15.968 | step 2 | route=IT_TicketPost | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=15.48
2026-03-21 12:58:15.968 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=16.34 | totalMs=16.34
2026-03-21 12:58:15.969 | step 1 | route=IT_TicketPost | empId=20646 | query called at=12:58:15.969
2026-03-21 12:58:16.299 | step 2 | route=IT_TicketPost | empId=20646 | query=IT_Ticket_Save_SPOC | queryMs=330.35
2026-03-21 12:58:16.339 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=370.64 | totalMs=370.64
2026-03-21 12:58:16.340 | step 1 | route=IT_TicketPost | empId=20646 | query called at=12:58:16.340
2026-03-21 12:58:16.342 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-03-21 12:58:16.342 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=2.56 | totalMs=2.56
2026-03-21 12:58:16.343 | step 1 | route=IT_TicketPost | empId=20646 | query called at=12:58:16.343
2026-03-21 12:58:16.344 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-21 12:58:16.344 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=1.57 | totalMs=1.57
2026-03-21 12:58:19.668 | step 1 | route=IT_Ticket | empId=20646 | query called at=12:58:19.668
2026-03-21 12:58:19.678 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-21 12:58:19.684 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-03-21 12:58:19.688 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-21 12:58:19.689 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-21 12:58:19.690 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-21 12:58:19.730 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=39.53
2026-03-21 12:58:19.730 | step 3 | route=IT_Ticket | empId=20646 | apiMs=62.12 | totalMs=62.12
2026-03-21 12:58:19.731 | step 1 | route=IT_Ticket | empId=20646 | query called at=12:58:19.731
2026-03-21 12:58:19.732 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-21 12:58:19.733 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-21 12:58:19.735 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-21 12:58:19.735 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.18 | totalMs=4.18
2026-03-21 13:00:52.578 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=13:00:52.578
2026-03-21 13:00:52.622 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=43.05
2026-03-21 13:00:52.622 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=43.95 | totalMs=43.95
2026-03-21 13:00:54.493 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:54.493
2026-03-21 13:00:58.049 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=13:00:58.049
2026-03-21 13:00:58.083 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=33.31
2026-03-21 13:00:58.088 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=39.26 | totalMs=39.26
2026-03-21 13:00:58.092 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=13:00:58.092
2026-03-21 13:00:58.097 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-21 13:00:58.098 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-21 13:00:58.099 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-21 13:00:58.099 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=7.46 | totalMs=7.46
2026-03-21 13:01:02.773 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=13:01:02.773
2026-03-21 13:01:02.787 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=13.83
2026-03-21 13:01:02.791 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=17.88 | totalMs=17.88
2026-03-21 13:01:03.611 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:01:03.611
2026-03-21 13:10:03.271 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=13:10:03.271
2026-03-21 13:10:03.297 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=25.43
2026-03-21 13:10:03.301 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=29.43 | totalMs=29.43
2026-03-21 13:10:04.832 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:10:04.832
2026-03-21 13:14:18.668 | step 1 | route=HW_Ticket_Report | empId=26677 | query called at=13:14:18.668
2026-03-21 13:14:18.726 | step 2 | route=HW_Ticket_Report | empId=26677 | query=hw_ticket_report_kpi_proc | queryMs=56.9
2026-03-21 13:14:18.726 | step 3 | route=HW_Ticket_Report | empId=26677 | apiMs=57.75 | totalMs=57.75
2026-03-21 13:14:19.240 | step 4 | route=pageRenderd | empId=26677 | Page=HW TICKET REPORT | page fully loaded at : 13:14:19.240
2026-03-21 13:14:22.178 | step 1 | route=IT_Ticket | empId=26677 | query called at=13:14:22.178
2026-03-21 13:14:22.251 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=72.64
2026-03-21 13:14:22.253 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-21 13:14:22.254 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-21 13:14:22.256 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-21 13:14:22.280 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_it_Ticket_Details | queryMs=23.66
2026-03-21 13:14:22.321 | step 2 | route=IT_Ticket | empId=26677 | query=VMS_Comp_login_proc | queryMs=41.61
2026-03-21 13:14:22.322 | step 3 | route=IT_Ticket | empId=26677 | apiMs=143.82 | totalMs=143.82
2026-03-21 13:14:22.322 | step 1 | route=IT_Ticket | empId=26677 | query called at=13:14:22.322
2026-03-21 13:14:22.339 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=16.58
2026-03-21 13:14:22.340 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-21 13:14:22.342 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-21 13:14:22.342 | step 3 | route=IT_Ticket | empId=26677 | apiMs=19.66 | totalMs=19.66
2026-03-21 13:14:37.462 | step 1 | route=HW_TicketFun | empId= | query called at=13:14:37.462
2026-03-21 13:14:37.473 | step 2 | route=HW_TicketFun | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=10.23
2026-03-21 13:14:37.473 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.16 | totalMs=11.16
2026-03-21 13:14:56.574 | step 1 | route=HW_TicketPost | empId=26677 | query called at=13:14:56.574
2026-03-21 13:14:56.594 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=19.59
2026-03-21 13:14:56.597 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=23.10 | totalMs=23.10
2026-03-21 13:14:56.600 | step 1 | route=HW_TicketPost | empId=26677 | query called at=13:14:56.600
2026-03-21 13:14:56.604 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-21 13:14:56.604 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=4.13 | totalMs=4.13
2026-03-21 13:14:56.604 | step 1 | route=HW_TicketPost | empId=26677 | query called at=13:14:56.604
2026-03-21 13:14:56.606 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-21 13:14:56.606 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=1.66 | totalMs=1.66
2026-03-21 13:14:56.606 | step 1 | route=HW_TicketPost | empId=26677 | query called at=13:14:56.606
2026-03-21 13:14:56.652 | step 2 | route=HW_TicketPost | empId=26677 | query=hw_ticket_save_proc_kpi | queryMs=45.7 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KALIMUTHU S/GNA0083, 4, NEED PRINTER TONER, 3, 8). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KALIMUTHU S/GNA0083,@type_iss=4,@issue_Describ=NEED PRINTER TONER,@severity=3,@compid=8,@date=21-Mar-2026,@Emplno=26677,@filepath=,@filepath2=,@mod_id=1)
2026-03-21 13:14:56.659 | step 5 | route=HW_TicketPost | empId=26677 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KALIMUTHU S/GNA0083, 4, NEED PRINTER TONER, 3, 8). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KALIMUTHU S/GNA0083,@type_iss=4,@issue_Describ=NEED PRINTER TONER,@severity=3,@compid=8,@date=21-Mar-2026,@Emplno=26677,@filepath=,@filepath2=,@mod_id=1)
2026-03-21 13:14:56.884 | step 1 | route=IT_Ticket | empId=26677 | query called at=13:14:56.884
2026-03-21 13:14:56.894 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-21 13:14:56.895 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-21 13:14:56.896 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-21 13:14:56.898 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-21 13:14:56.899 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-21 13:14:56.932 | step 2 | route=IT_Ticket | empId=26677 | query=VMS_Comp_login_proc | queryMs=33.03
2026-03-21 13:14:56.933 | step 3 | route=IT_Ticket | empId=26677 | apiMs=49.02 | totalMs=49.02
2026-03-21 13:14:56.933 | step 1 | route=IT_Ticket | empId=26677 | query called at=13:14:56.933
2026-03-21 13:14:56.935 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-21 13:14:56.936 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-21 13:14:56.937 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-21 13:14:56.938 | step 3 | route=IT_Ticket | empId=26677 | apiMs=4.59 | totalMs=4.59
2026-03-21 13:15:20.114 | step 1 | route=HW_TicketFun | empId= | query called at=13:15:20.114
2026-03-21 13:15:20.126 | step 2 | route=HW_TicketFun | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=11.73
2026-03-21 13:15:20.129 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.19 | totalMs=15.19
2026-03-21 13:15:38.805 | step 1 | route=HW_TicketPost | empId=26677 | query called at=13:15:38.805
2026-03-21 13:15:38.832 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=26.85
2026-03-21 13:15:38.835 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=30.16 | totalMs=30.16
2026-03-21 13:15:38.838 | step 1 | route=HW_TicketPost | empId=26677 | query called at=13:15:38.838
2026-03-21 13:15:38.842 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-21 13:15:38.842 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=4.42 | totalMs=4.42
2026-03-21 13:15:38.842 | step 1 | route=HW_TicketPost | empId=26677 | query called at=13:15:38.842
2026-03-21 13:15:38.844 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-21 13:15:38.844 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=1.67 | totalMs=1.67
2026-03-21 13:15:38.845 | step 1 | route=HW_TicketPost | empId=26677 | query called at=13:15:38.845
2026-03-21 13:15:38.868 | step 2 | route=HW_TicketPost | empId=26677 | query=hw_ticket_save_proc_kpi | queryMs=22.93
2026-03-21 13:15:38.879 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=34.32 | totalMs=34.32
2026-03-21 13:15:42.202 | step 1 | route=IT_Ticket | empId=26677 | query called at=13:15:42.202
2026-03-21 13:15:42.212 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-21 13:15:42.216 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-21 13:15:42.220 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-21 13:15:42.221 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-21 13:15:42.223 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-21 13:15:42.258 | step 2 | route=IT_Ticket | empId=26677 | query=VMS_Comp_login_proc | queryMs=34.94
2026-03-21 13:15:42.258 | step 3 | route=IT_Ticket | empId=26677 | apiMs=56.83 | totalMs=56.83
2026-03-21 13:15:42.259 | step 1 | route=IT_Ticket | empId=26677 | query called at=13:15:42.259
2026-03-21 13:15:42.260 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-21 13:15:42.262 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-21 13:15:42.263 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-21 13:15:42.263 | step 3 | route=IT_Ticket | empId=26677 | apiMs=4.55 | totalMs=4.55
2026-03-21 13:46:47.956 | step 1 | route=IT_Ticket | empId=54422 | query called at=13:46:47.956
2026-03-21 13:46:47.990 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=33.64
2026-03-21 13:46:47.992 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-21 13:46:47.993 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-21 13:46:47.995 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-21 13:46:48.017 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=22.68
2026-03-21 13:46:48.054 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=35.98
2026-03-21 13:46:48.054 | step 3 | route=IT_Ticket | empId=54422 | apiMs=98.28 | totalMs=98.28
2026-03-21 13:46:48.055 | step 1 | route=IT_Ticket | empId=54422 | query called at=13:46:48.055
2026-03-21 13:46:48.072 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=17.51
2026-03-21 13:46:48.074 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-21 13:46:48.075 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-21 13:46:48.075 | step 3 | route=IT_Ticket | empId=54422 | apiMs=20.59 | totalMs=20.59
2026-03-21 13:46:53.983 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54422 | query called at=13:46:53.983
2026-03-21 13:46:54.287 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=303.97
2026-03-21 13:46:54.291 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54422 | apiMs=308.09 | totalMs=308.09
2026-03-21 13:46:57.069 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query called at=13:46:57.069
2026-03-21 13:46:57.102 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=32.41
2026-03-21 13:46:57.106 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54422 | apiMs=36.64 | totalMs=36.64
2026-03-21 13:48:01.682 | step 1 | route=IT_TicketPost | empId=54422 | query called at=13:48:01.682
2026-03-21 13:48:01.696 | step 2 | route=IT_TicketPost | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=13.88
2026-03-21 13:48:01.700 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=18.54 | totalMs=18.54
2026-03-21 13:48:01.704 | step 1 | route=IT_TicketPost | empId=54422 | query called at=13:48:01.704
2026-03-21 13:48:01.735 | step 2 | route=IT_TicketPost | empId=54422 | query=IT_Ticket_Save_SPOC | queryMs=28.43
2026-03-21 13:48:01.737 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=33.64 | totalMs=33.64
2026-03-21 13:48:01.738 | step 1 | route=IT_TicketPost | empId=54422 | query called at=13:48:01.738
2026-03-21 13:48:01.740 | step 2 | route=IT_TicketPost | empId=54422 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-03-21 13:48:01.740 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=2.70 | totalMs=2.70
2026-03-21 13:48:04.840 | step 1 | route=IT_Ticket | empId=54422 | query called at=13:48:04.840
2026-03-21 13:48:04.850 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-21 13:48:04.855 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-21 13:48:04.859 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-21 13:48:04.861 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-21 13:48:04.862 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-21 13:48:04.896 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=33.73
2026-03-21 13:48:04.897 | step 3 | route=IT_Ticket | empId=54422 | apiMs=56.97 | totalMs=56.97
2026-03-21 13:48:04.897 | step 1 | route=IT_Ticket | empId=54422 | query called at=13:48:04.897
2026-03-21 13:48:04.899 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-21 13:48:04.900 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-21 13:48:04.902 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-21 13:48:04.902 | step 3 | route=IT_Ticket | empId=54422 | apiMs=4.86 | totalMs=4.86
2026-03-21 13:49:45.548 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=13:49:45.548
2026-03-21 13:49:45.593 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=44.04
2026-03-21 13:49:45.593 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=44.89 | totalMs=44.89
2026-03-21 13:49:46.029 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:49:46.029
2026-03-21 13:49:54.319 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=13:49:54.319
2026-03-21 13:49:54.529 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=IT_Ticket_Update_SPOC | queryMs=208.86
2026-03-21 13:49:54.532 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=IT_Ticket_Update_SPOC | queryMs=0.96
2026-03-21 13:49:54.548 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=IT_Ticket_Update_SPOC | queryMs=0.99
2026-03-21 13:49:54.558 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=239.27 | totalMs=239.27
2026-03-21 13:49:54.559 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=13:49:54.559
2026-03-21 13:49:54.560 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-21 13:49:54.561 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-03-21 13:49:54.562 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-03-21 13:49:54.562 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=3.55 | totalMs=3.55
2026-03-21 13:49:59.031 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=13:49:59.031
2026-03-21 13:49:59.034 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.7
2026-03-21 13:49:59.039 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-21 13:49:59.044 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-21 13:49:59.047 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=16.16 | totalMs=16.16
2026-03-21 13:50:00.500 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=13:50:00.500
2026-03-21 13:50:00.502 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-21 13:50:00.503 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-21 13:50:00.505 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-21 13:50:00.505 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=4.74 | totalMs=4.74
2026-03-21 13:50:04.796 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=13:50:04.796
2026-03-21 13:50:04.821 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=23.89
2026-03-21 13:50:04.821 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=24.61 | totalMs=24.61
2026-03-21 13:50:05.247 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:50:05.247
2026-03-21 13:55:40.315 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:55:40.315
2026-03-21 13:55:40.326 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-21 13:55:40.327 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-21 13:55:40.328 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-21 13:55:40.330 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-21 13:55:40.331 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-21 13:55:40.351 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=19.45
2026-03-21 13:55:40.351 | step 3 | route=IT_Ticket | empId=51415 | apiMs=35.34 | totalMs=35.34
2026-03-21 13:55:40.351 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:55:40.351
2026-03-21 13:55:40.353 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-21 13:55:40.354 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-21 13:55:40.355 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-21 13:55:40.355 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.95 | totalMs=3.95
2026-03-21 13:55:45.980 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=13:55:45.980
2026-03-21 13:55:46.034 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.07
2026-03-21 13:55:46.035 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=54.89 | totalMs=54.89
2026-03-21 13:55:48.896 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=13:55:48.896
2026-03-21 13:55:48.908 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.79
2026-03-21 13:55:48.909 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.59 | totalMs=12.59
2026-03-21 13:56:10.166 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:56:10.166
2026-03-21 13:56:10.177 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-21 13:56:10.182 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.22 | totalMs=15.22
2026-03-21 13:56:10.185 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:56:10.185
2026-03-21 13:56:10.211 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=22.46
2026-03-21 13:56:10.214 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.38 | totalMs=28.38
2026-03-21 13:56:10.214 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:56:10.214
2026-03-21 13:56:10.217 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.15
2026-03-21 13:56:10.217 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.91 | totalMs=2.91
2026-03-21 13:56:10.217 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:56:10.217
2026-03-21 13:56:10.219 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-21 13:56:10.219 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.65 | totalMs=1.65
2026-03-21 13:56:13.544 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:56:13.544
2026-03-21 13:56:13.554 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-21 13:56:13.559 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-21 13:56:13.563 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-21 13:56:13.567 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-21 13:56:13.569 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-21 13:56:13.593 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=24
2026-03-21 13:56:13.593 | step 3 | route=IT_Ticket | empId=51415 | apiMs=49.77 | totalMs=49.77
2026-03-21 13:56:13.594 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:56:13.594
2026-03-21 13:56:13.595 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-21 13:56:13.596 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-21 13:56:13.598 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-21 13:56:13.598 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.08 | totalMs=4.08
2026-03-21 13:56:28.336 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=13:56:28.336
2026-03-21 13:56:28.390 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.12
2026-03-21 13:56:28.394 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.32 | totalMs=58.32
2026-03-21 13:56:30.063 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=13:56:30.063
2026-03-21 13:56:30.076 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.23
2026-03-21 13:56:30.079 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.06 | totalMs=16.06
2026-03-21 13:56:42.152 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:56:42.152
2026-03-21 13:56:42.162 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-21 13:56:42.163 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.48 | totalMs=10.48
2026-03-21 13:56:42.163 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:56:42.163
2026-03-21 13:56:42.167 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.23
2026-03-21 13:56:42.168 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.28 | totalMs=5.28
2026-03-21 13:56:42.169 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:56:42.169
2026-03-21 13:56:42.170 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-21 13:56:42.171 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.01 | totalMs=2.01
2026-03-21 13:56:42.171 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:56:42.171
2026-03-21 13:56:42.172 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-21 13:56:42.173 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.52 | totalMs=1.52
2026-03-21 13:56:43.875 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:56:43.875
2026-03-21 13:56:43.885 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-21 13:56:43.890 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-21 13:56:43.895 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-21 13:56:43.896 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-21 13:56:43.897 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-21 13:56:43.935 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=37.43
2026-03-21 13:56:43.935 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.59 | totalMs=60.59
2026-03-21 13:56:43.936 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:56:43.936
2026-03-21 13:56:43.937 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-21 13:56:43.938 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-21 13:56:43.940 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-21 13:56:43.940 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.25 | totalMs=4.25
2026-03-21 13:56:59.783 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=13:56:59.783
2026-03-21 13:56:59.838 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.53
2026-03-21 13:56:59.838 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.32 | totalMs=55.32
2026-03-21 13:57:06.977 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=13:57:06.977
2026-03-21 13:57:06.991 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.36
2026-03-21 13:57:06.995 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.71 | totalMs=17.71
2026-03-21 13:57:17.549 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:57:17.549
2026-03-21 13:57:17.560 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-21 13:57:17.565 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.33 | totalMs=15.33
2026-03-21 13:57:17.568 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:57:17.568
2026-03-21 13:57:17.631 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=60.22
2026-03-21 13:57:17.633 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=65.37 | totalMs=65.37
2026-03-21 13:57:17.634 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:57:17.634
2026-03-21 13:57:17.635 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-21 13:57:17.636 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.04 | totalMs=2.04
2026-03-21 13:57:17.636 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:57:17.636
2026-03-21 13:57:17.637 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-21 13:57:17.638 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.54 | totalMs=1.54
2026-03-21 13:57:19.945 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:57:19.945
2026-03-21 13:57:19.956 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-03-21 13:57:19.961 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-21 13:57:19.966 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-21 13:57:19.967 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-21 13:57:19.969 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-21 13:57:20.003 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.61
2026-03-21 13:57:20.003 | step 3 | route=IT_Ticket | empId=51415 | apiMs=57.77 | totalMs=57.77
2026-03-21 13:57:20.004 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:57:20.004
2026-03-21 13:57:20.005 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-21 13:57:20.007 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-21 13:57:20.008 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-21 13:57:20.008 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.47 | totalMs=4.47
2026-03-21 13:57:29.347 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=13:57:29.347
2026-03-21 13:57:29.402 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.59
2026-03-21 13:57:29.402 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.43 | totalMs=55.43
2026-03-21 13:57:35.300 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=13:57:35.300
2026-03-21 13:57:35.311 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-03-21 13:57:35.315 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.15 | totalMs=15.15
2026-03-21 13:57:45.331 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:57:45.331
2026-03-21 13:57:45.343 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-21 13:57:45.347 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.18 | totalMs=15.18
2026-03-21 13:57:45.350 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:57:45.350
2026-03-21 13:57:45.373 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=20.08
2026-03-21 13:57:45.375 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=24.99 | totalMs=24.99
2026-03-21 13:57:45.375 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:57:45.375
2026-03-21 13:57:45.377 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-21 13:57:45.377 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.14 | totalMs=2.14
2026-03-21 13:57:45.378 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:57:45.378
2026-03-21 13:57:45.379 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-21 13:57:45.379 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.33 | totalMs=1.33
2026-03-21 13:57:48.494 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:57:48.494
2026-03-21 13:57:48.505 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-21 13:57:48.510 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-21 13:57:48.514 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-21 13:57:48.518 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-21 13:57:48.520 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-21 13:57:48.556 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=35.67
2026-03-21 13:57:48.556 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.59 | totalMs=61.59
2026-03-21 13:57:48.556 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:57:48.556
2026-03-21 13:57:48.558 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-21 13:57:48.559 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-21 13:57:48.560 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-21 13:57:48.561 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.30 | totalMs=4.30
2026-03-21 13:57:55.934 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=13:57:55.934
2026-03-21 13:57:55.972 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=37.45
2026-03-21 13:57:55.975 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=41.82 | totalMs=41.82
2026-03-21 13:58:01.403 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=13:58:01.403
2026-03-21 13:58:01.415 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-03-21 13:58:01.419 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.25 | totalMs=16.25
2026-03-21 13:58:09.314 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:58:09.314
2026-03-21 13:58:09.325 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-21 13:58:09.329 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.73 | totalMs=14.73
2026-03-21 13:58:09.332 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:58:09.332
2026-03-21 13:58:09.342 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=6.8
2026-03-21 13:58:09.344 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.90 | totalMs=11.90
2026-03-21 13:58:09.345 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:58:09.345
2026-03-21 13:58:09.346 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-21 13:58:09.346 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.59 | totalMs=1.59
2026-03-21 13:58:09.347 | step 1 | route=IT_TicketPost | empId=51415 | query called at=13:58:09.347
2026-03-21 13:58:09.348 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-21 13:58:09.348 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.29 | totalMs=1.29
2026-03-21 13:58:11.426 | step 5 | route=IT_TicketPost | empId=51415 | action=IT Ticket Entry Save - ERROR | error => Expected response code "250" but got code "432", with message "432 4.3.2 Concurrent connections limit exceeded. Visit https://aka.ms/concurrent_sending for more information. [Hostname=MA5P287MB4955.INDP287.PROD.OUTLOOK.COM]".
2026-03-21 13:58:11.740 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:58:11.740
2026-03-21 13:58:11.752 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-03-21 13:58:11.757 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-21 13:58:11.758 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-21 13:58:11.760 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-03-21 13:58:11.761 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-21 13:58:11.780 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=18.58
2026-03-21 13:58:11.780 | step 3 | route=IT_Ticket | empId=51415 | apiMs=40.26 | totalMs=40.26
2026-03-21 13:58:11.781 | step 1 | route=IT_Ticket | empId=51415 | query called at=13:58:11.781
2026-03-21 13:58:11.782 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-21 13:58:11.783 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-21 13:58:11.784 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-21 13:58:11.784 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.64 | totalMs=3.64
2026-03-21 13:59:09.296 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=13:59:09.296
2026-03-21 13:59:09.333 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=36.43
2026-03-21 13:59:09.337 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=40.87 | totalMs=40.87
2026-03-21 13:59:09.757 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:59:09.757
2026-03-21 13:59:26.585 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=13:59:26.585
2026-03-21 13:59:26.611 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=26
2026-03-21 13:59:26.615 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.33
2026-03-21 13:59:26.626 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=8.42
2026-03-21 13:59:26.686 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=57.47
2026-03-21 13:59:26.690 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.48
2026-03-21 13:59:26.692 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=106.81 | totalMs=106.81
2026-03-21 13:59:26.692 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=13:59:26.692
2026-03-21 13:59:26.694 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-21 13:59:26.695 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-21 13:59:26.696 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-21 13:59:26.697 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.65 | totalMs=4.65
2026-03-21 13:59:32.173 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=13:59:32.173
2026-03-21 13:59:32.175 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-03-21 13:59:32.180 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-21 13:59:32.185 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-21 13:59:32.188 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=14.81 | totalMs=14.81
2026-03-21 13:59:36.494 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Expected response code "250" but got code "432", with message "432 4.3.2 Concurrent connections limit exceeded. Visit https://aka.ms/concurrent_sending for more information. [Hostname=MA5P287MB4955.INDP287.PROD.OUTLOOK.COM]".
2026-03-21 13:59:36.819 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=13:59:36.819
2026-03-21 13:59:36.855 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.6
2026-03-21 13:59:36.856 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.28 | totalMs=36.28
2026-03-21 13:59:37.299 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:59:37.299
2026-03-21 13:59:42.246 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=13:59:42.246
2026-03-21 13:59:42.282 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.27
2026-03-21 13:59:42.282 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.06 | totalMs=36.06
2026-03-21 13:59:42.719 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:59:42.719
2026-03-21 14:35:41.702 | step 1 | route=IT_Ticket | empId=294 | query called at=14:35:41.702
2026-03-21 14:35:41.768 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=64.86
2026-03-21 14:35:41.776 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-03-21 14:35:41.785 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=8.25
2026-03-21 14:35:41.789 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=3.72
2026-03-21 14:35:41.823 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=34.06
2026-03-21 14:35:41.907 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=83.75
2026-03-21 14:35:41.908 | step 3 | route=IT_Ticket | empId=294 | apiMs=205.28 | totalMs=205.28
2026-03-21 14:35:41.908 | step 1 | route=IT_Ticket | empId=294 | query called at=14:35:41.908
2026-03-21 14:35:41.948 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=40.14
2026-03-21 14:35:41.957 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-21 14:35:41.966 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-03-21 14:35:41.966 | step 3 | route=IT_Ticket | empId=294 | apiMs=57.89 | totalMs=57.89
2026-03-21 14:35:53.714 | step 1 | route=Ticket_Entry_SPOC_Module | empId=294 | query called at=14:35:53.714
2026-03-21 14:35:53.998 | step 2 | route=Ticket_Entry_SPOC_Module | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=283.7
2026-03-21 14:35:54.002 | step 3 | route=Ticket_Entry_SPOC_Module | empId=294 | apiMs=288.25 | totalMs=288.25
2026-03-21 14:35:55.865 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=294 | query called at=14:35:55.865
2026-03-21 14:35:55.880 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=11.63
2026-03-21 14:35:55.884 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=294 | apiMs=18.44 | totalMs=18.44
2026-03-21 14:37:22.704 | step 1 | route=IT_TicketPost | empId=294 | query called at=14:37:22.704
2026-03-21 14:37:22.713 | step 2 | route=IT_TicketPost | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-03-21 14:37:22.714 | step 3 | route=IT_TicketPost | empId=294 | apiMs=10.08 | totalMs=10.08
2026-03-21 14:37:22.714 | step 1 | route=IT_TicketPost | empId=294 | query called at=14:37:22.714
2026-03-21 14:37:22.738 | step 2 | route=IT_TicketPost | empId=294 | query=IT_Ticket_Save_SPOC | queryMs=23.72
2026-03-21 14:37:22.740 | step 3 | route=IT_TicketPost | empId=294 | apiMs=25.69 | totalMs=25.69
2026-03-21 14:37:22.740 | step 1 | route=IT_TicketPost | empId=294 | query called at=14:37:22.740
2026-03-21 14:37:22.757 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.08
2026-03-21 14:37:22.758 | step 3 | route=IT_TicketPost | empId=294 | apiMs=17.65 | totalMs=17.65
2026-03-21 14:37:22.758 | step 1 | route=IT_TicketPost | empId=294 | query called at=14:37:22.758
2026-03-21 14:37:22.759 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-21 14:37:22.759 | step 3 | route=IT_TicketPost | empId=294 | apiMs=1.30 | totalMs=1.30
2026-03-21 14:37:25.096 | step 1 | route=IT_Ticket | empId=294 | query called at=14:37:25.096
2026-03-21 14:37:25.106 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-21 14:37:25.111 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-21 14:37:25.115 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-21 14:37:25.116 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-21 14:37:25.117 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-21 14:37:25.137 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=19.81
2026-03-21 14:37:25.137 | step 3 | route=IT_Ticket | empId=294 | apiMs=41.11 | totalMs=41.11
2026-03-21 14:37:25.138 | step 1 | route=IT_Ticket | empId=294 | query called at=14:37:25.138
2026-03-21 14:37:25.139 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-21 14:37:25.140 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-21 14:37:25.141 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-21 14:37:25.142 | step 3 | route=IT_Ticket | empId=294 | apiMs=3.92 | totalMs=3.92
2026-03-21 14:58:08.392 | step 1 | route=IT_Ticket | empId=294 | query called at=14:58:08.392
2026-03-21 14:58:08.427 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=34.41
2026-03-21 14:58:08.433 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-03-21 14:58:08.437 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-21 14:58:08.442 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-21 14:58:08.464 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=21.9
2026-03-21 14:58:08.501 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=36.37
2026-03-21 14:58:08.501 | step 3 | route=IT_Ticket | empId=294 | apiMs=108.94 | totalMs=108.94
2026-03-21 14:58:08.501 | step 1 | route=IT_Ticket | empId=294 | query called at=14:58:08.501
2026-03-21 14:58:08.518 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=16.78
2026-03-21 14:58:08.519 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-21 14:58:08.521 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-21 14:58:08.521 | step 3 | route=IT_Ticket | empId=294 | apiMs=19.70 | totalMs=19.70
2026-03-21 15:00:28.325 | step 1 | route=IT_Ticket | empId=62399 | query called at=15:00:28.325
2026-03-21 15:00:28.339 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=13.56
2026-03-21 15:00:28.347 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=7.7
2026-03-21 15:00:28.355 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-03-21 15:00:28.364 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-03-21 15:00:28.372 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=8.13
2026-03-21 15:00:28.428 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=55.84
2026-03-21 15:00:28.429 | step 3 | route=IT_Ticket | empId=62399 | apiMs=103.93 | totalMs=103.93
2026-03-21 15:00:28.429 | step 1 | route=IT_Ticket | empId=62399 | query called at=15:00:28.429
2026-03-21 15:00:28.443 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=13.94
2026-03-21 15:00:28.457 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=13.4
2026-03-21 15:00:28.466 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-21 15:00:28.466 | step 3 | route=IT_Ticket | empId=62399 | apiMs=36.57 | totalMs=36.57
2026-03-21 15:00:38.396 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=15:00:38.396
2026-03-21 15:00:38.808 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=412.3
2026-03-21 15:00:38.809 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=413.21 | totalMs=413.21
2026-03-21 15:00:41.655 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=15:00:41.655
2026-03-21 15:00:41.668 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:00:41.668
2026-03-21 15:00:41.673 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=18.11
2026-03-21 15:00:41.677 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=21.91 | totalMs=21.91
2026-03-21 15:00:41.681 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=8.84
2026-03-21 15:00:41.685 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-21 15:00:41.689 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-21 15:00:41.691 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-21 15:00:41.692 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-03-21 15:00:41.739 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=46.85
2026-03-21 15:00:41.739 | step 3 | route=IT_Ticket | empId=41671 | apiMs=70.90 | totalMs=70.90
2026-03-21 15:00:41.740 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:00:41.740
2026-03-21 15:00:41.741 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-21 15:00:41.742 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-21 15:00:41.743 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-21 15:00:41.744 | step 3 | route=IT_Ticket | empId=41671 | apiMs=3.89 | totalMs=3.89
2026-03-21 15:00:51.257 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=15:00:51.257
2026-03-21 15:00:51.421 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=163.57
2026-03-21 15:00:51.421 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=164.44 | totalMs=164.44
2026-03-21 15:00:53.322 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=15:00:53.322
2026-03-21 15:00:53.338 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=12.59
2026-03-21 15:00:53.342 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=19.80 | totalMs=19.80
2026-03-21 15:01:04.306 | step 1 | route=IT_TicketPost | empId=62399 | query called at=15:01:04.306
2026-03-21 15:01:04.321 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=14.89
2026-03-21 15:01:04.325 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=18.81 | totalMs=18.81
2026-03-21 15:01:04.328 | step 1 | route=IT_TicketPost | empId=62399 | query called at=15:01:04.328
2026-03-21 15:01:05.298 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=967.24
2026-03-21 15:01:05.812 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=1,483.92 | totalMs=1,483.92
2026-03-21 15:01:05.816 | step 1 | route=IT_TicketPost | empId=62399 | query called at=15:01:05.816
2026-03-21 15:01:05.860 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=40.57
2026-03-21 15:01:05.863 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=47.07 | totalMs=47.07
2026-03-21 15:01:05.863 | step 1 | route=IT_TicketPost | empId=62399 | query called at=15:01:05.863
2026-03-21 15:01:05.873 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.62
2026-03-21 15:01:05.873 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=10.21 | totalMs=10.21
2026-03-21 15:01:06.101 | step 1 | route=IT_Ticket | empId=62399 | query called at=15:01:06.101
2026-03-21 15:01:06.119 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=17.58
2026-03-21 15:01:06.127 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-03-21 15:01:06.136 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.43
2026-03-21 15:01:06.145 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.45
2026-03-21 15:01:06.154 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=8.61
2026-03-21 15:01:06.203 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=48.85
2026-03-21 15:01:06.203 | step 3 | route=IT_Ticket | empId=62399 | apiMs=102.30 | totalMs=102.30
2026-03-21 15:01:06.203 | step 1 | route=IT_Ticket | empId=62399 | query called at=15:01:06.203
2026-03-21 15:01:06.213 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=9.18
2026-03-21 15:01:06.222 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.84
2026-03-21 15:01:06.231 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.31
2026-03-21 15:01:06.231 | step 3 | route=IT_Ticket | empId=62399 | apiMs=27.64 | totalMs=27.64
2026-03-21 15:01:17.754 | step 1 | route=Ticket_SPOC_Approve | empId=41204 | query called at=15:01:17.754
2026-03-21 15:01:18.193 | step 2 | route=Ticket_SPOC_Approve | empId=41204 | query=IT_TIcket_SPOCApp_Report | queryMs=438.48
2026-03-21 15:01:18.197 | step 3 | route=Ticket_SPOC_Approve | empId=41204 | apiMs=442.39 | totalMs=442.39
2026-03-21 15:01:18.877 | step 4 | route=pageRenderd | empId=41204 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:01:18.877
2026-03-21 15:01:27.651 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:01:27.651
2026-03-21 15:01:27.664 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-03-21 15:01:27.669 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-21 15:01:27.673 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-21 15:01:27.677 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-21 15:01:27.678 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=0.71
2026-03-21 15:01:27.695 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=17.38
2026-03-21 15:01:27.696 | step 3 | route=IT_Ticket | empId=41204 | apiMs=44.25 | totalMs=44.25
2026-03-21 15:01:27.696 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:01:27.696
2026-03-21 15:01:27.697 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-21 15:01:27.698 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-21 15:01:27.700 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-21 15:01:27.700 | step 3 | route=IT_Ticket | empId=41204 | apiMs=3.66 | totalMs=3.66
2026-03-21 15:01:41.436 | step 1 | route=IT_Ticket_Report | empId=41204 | query called at=15:01:41.436
2026-03-21 15:01:44.104 | step 1 | route=IT_Ticket | empId=57185 | query called at=15:01:44.104
2026-03-21 15:01:44.115 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-21 15:01:44.117 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-21 15:01:44.118 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-21 15:01:44.119 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-21 15:01:44.121 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-21 15:01:44.156 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=34.57
2026-03-21 15:01:44.156 | step 3 | route=IT_Ticket | empId=57185 | apiMs=51.40 | totalMs=51.40
2026-03-21 15:01:44.156 | step 1 | route=IT_Ticket | empId=57185 | query called at=15:01:44.156
2026-03-21 15:01:44.158 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-21 15:01:44.159 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-21 15:01:44.160 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-21 15:01:44.161 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.29 | totalMs=4.29
2026-03-21 15:01:49.603 | step 2 | route=IT_Ticket_Report | empId=41204 | query=kpi_it_ticket_report_page_proc | queryMs=8166.7
2026-03-21 15:01:49.603 | step 3 | route=IT_Ticket_Report | empId=41204 | apiMs=8,167.55 | totalMs=8,167.55
2026-03-21 15:01:50.042 | step 4 | route=pageRenderd | empId=41204 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:01:50.042
2026-03-21 15:01:51.348 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:01:51.348
2026-03-21 15:01:51.358 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-21 15:01:51.362 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=13.32 | totalMs=13.32
2026-03-21 15:01:51.365 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:01:51.365
2026-03-21 15:01:51.552 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=182.18
2026-03-21 15:01:51.554 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=189.29 | totalMs=189.29
2026-03-21 15:01:51.555 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:01:51.555
2026-03-21 15:01:51.556 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-21 15:01:51.557 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.01 | totalMs=2.01
2026-03-21 15:01:51.557 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:01:51.557
2026-03-21 15:01:51.558 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-21 15:01:51.558 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=1.49 | totalMs=1.49
2026-03-21 15:01:51.784 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:01:51.784
2026-03-21 15:01:51.800 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=16.13
2026-03-21 15:01:51.809 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=7.72
2026-03-21 15:01:51.817 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-03-21 15:01:51.825 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-03-21 15:01:51.834 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=7.81
2026-03-21 15:01:51.874 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=40.55
2026-03-21 15:01:51.875 | step 3 | route=IT_Ticket | empId=41671 | apiMs=90.77 | totalMs=90.77
2026-03-21 15:01:51.875 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:01:51.875
2026-03-21 15:01:51.883 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=7.5
2026-03-21 15:01:51.891 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-21 15:01:51.899 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-21 15:01:51.900 | step 3 | route=IT_Ticket | empId=41671 | apiMs=24.66 | totalMs=24.66
2026-03-21 15:01:53.732 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=15:01:53.732
2026-03-21 15:01:54.049 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=312.95
2026-03-21 15:01:54.053 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=320.49 | totalMs=320.49
2026-03-21 15:01:56.620 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=15:01:56.620
2026-03-21 15:01:56.632 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-03-21 15:01:56.632 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=12.23 | totalMs=12.23
2026-03-21 15:02:09.546 | step 1 | route=IT_TicketPost | empId=57185 | query called at=15:02:09.546
2026-03-21 15:02:09.560 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-21 15:02:09.564 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=17.06 | totalMs=17.06
2026-03-21 15:02:09.567 | step 1 | route=IT_TicketPost | empId=57185 | query called at=15:02:09.567
2026-03-21 15:02:09.589 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=22.02
2026-03-21 15:02:09.590 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=23.76 | totalMs=23.76
2026-03-21 15:02:09.591 | step 1 | route=IT_TicketPost | empId=57185 | query called at=15:02:09.591
2026-03-21 15:02:09.592 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-21 15:02:09.593 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.03 | totalMs=2.03
2026-03-21 15:02:09.593 | step 1 | route=IT_TicketPost | empId=57185 | query called at=15:02:09.593
2026-03-21 15:02:09.594 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-21 15:02:09.594 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.28 | totalMs=1.28
2026-03-21 15:02:09.816 | step 1 | route=IT_Ticket | empId=57185 | query called at=15:02:09.816
2026-03-21 15:02:09.826 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-21 15:02:09.827 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-21 15:02:09.828 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-21 15:02:09.830 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-21 15:02:09.831 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-21 15:02:09.866 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=35.06
2026-03-21 15:02:09.867 | step 3 | route=IT_Ticket | empId=57185 | apiMs=50.54 | totalMs=50.54
2026-03-21 15:02:09.867 | step 1 | route=IT_Ticket | empId=57185 | query called at=15:02:09.867
2026-03-21 15:02:09.868 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-21 15:02:09.870 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-21 15:02:09.871 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-21 15:02:09.872 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.70 | totalMs=4.70
2026-03-21 15:02:32.093 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=15:02:32.093
2026-03-21 15:02:32.169 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=75.29
2026-03-21 15:02:32.173 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=79.85 | totalMs=79.85
2026-03-21 15:02:32.641 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:02:32.641
2026-03-21 15:02:48.067 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=15:02:48.067
2026-03-21 15:02:48.496 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=428.17
2026-03-21 15:02:48.580 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=70.19
2026-03-21 15:02:48.585 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=517.54 | totalMs=517.54
2026-03-21 15:02:48.588 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=15:02:48.588
2026-03-21 15:02:48.590 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-21 15:02:48.591 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-21 15:02:48.592 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-21 15:02:48.592 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.08 | totalMs=4.08
2026-03-21 15:02:48.593 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=15:02:48.593
2026-03-21 15:02:48.594 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-21 15:02:48.595 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-21 15:02:48.596 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-21 15:02:48.597 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=3.62 | totalMs=3.62
2026-03-21 15:02:48.832 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=15:02:48.832
2026-03-21 15:02:48.855 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=22.51
2026-03-21 15:02:48.855 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=23.47 | totalMs=23.47
2026-03-21 15:02:49.244 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:02:49.244
2026-03-21 15:08:24.292 | step 1 | route=Ticket_SPOC_Approve | empId=50255 | query called at=15:08:24.292
2026-03-21 15:08:24.371 | step 2 | route=Ticket_SPOC_Approve | empId=50255 | query=IT_TIcket_SPOCApp_Report | queryMs=78.98
2026-03-21 15:08:24.372 | step 3 | route=Ticket_SPOC_Approve | empId=50255 | apiMs=80.00 | totalMs=80.00
2026-03-21 15:08:26.663 | step 4 | route=pageRenderd | empId=50255 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:08:26.663
2026-03-21 15:11:09.824 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:11:09.824
2026-03-21 15:11:09.858 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=33.77
2026-03-21 15:11:09.860 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-21 15:11:09.861 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-21 15:11:09.863 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-21 15:11:09.886 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=23.11
2026-03-21 15:11:09.923 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=36.2
2026-03-21 15:11:09.923 | step 3 | route=IT_Ticket | empId=46290 | apiMs=99.05 | totalMs=99.05
2026-03-21 15:11:09.923 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:11:09.923
2026-03-21 15:11:09.941 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=17.47
2026-03-21 15:11:09.942 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-21 15:11:09.944 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-21 15:11:09.944 | step 3 | route=IT_Ticket | empId=46290 | apiMs=20.60 | totalMs=20.60
2026-03-21 15:11:15.045 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=15:11:15.045
2026-03-21 15:11:15.194 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=147.6
2026-03-21 15:11:15.197 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=151.09 | totalMs=151.09
2026-03-21 15:11:16.730 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=15:11:16.730
2026-03-21 15:11:16.760 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=26.44
2026-03-21 15:11:16.763 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=33.09 | totalMs=33.09
2026-03-21 15:11:55.424 | step 1 | route=IT_TicketPost | empId=46290 | query called at=15:11:55.424
2026-03-21 15:11:55.434 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-21 15:11:55.437 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=13.01 | totalMs=13.01
2026-03-21 15:11:55.440 | step 1 | route=IT_TicketPost | empId=46290 | query called at=15:11:55.440
2026-03-21 15:11:55.480 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=37.05
2026-03-21 15:11:55.490 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=50.07 | totalMs=50.07
2026-03-21 15:11:55.490 | step 1 | route=IT_TicketPost | empId=46290 | query called at=15:11:55.490
2026-03-21 15:11:55.499 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.26
2026-03-21 15:11:55.499 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=8.97 | totalMs=8.97
2026-03-21 15:11:58.512 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:11:58.512
2026-03-21 15:11:58.529 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=17.08
2026-03-21 15:11:58.538 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=5.69
2026-03-21 15:11:58.546 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=5.77
2026-03-21 15:11:58.555 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=6.07
2026-03-21 15:11:58.557 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-21 15:11:58.624 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=67.25
2026-03-21 15:11:58.624 | step 3 | route=IT_Ticket | empId=46290 | apiMs=112.63 | totalMs=112.63
2026-03-21 15:11:58.625 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:11:58.625
2026-03-21 15:11:58.631 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=5.45
2026-03-21 15:11:58.632 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-21 15:11:58.633 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-21 15:11:58.633 | step 3 | route=IT_Ticket | empId=46290 | apiMs=8.35 | totalMs=8.35
2026-03-21 15:12:24.927 | step 1 | route=SPOC_Entry_Save | empId=50255 | query called at=15:12:24.927
2026-03-21 15:12:24.958 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=IT_Ticket_Update_SPOC | queryMs=29.93
2026-03-21 15:12:24.972 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=IT_Ticket_Update_SPOC | queryMs=9.17
2026-03-21 15:12:24.978 | step 3 | route=SPOC_Entry_Save | empId=50255 | apiMs=50.84 | totalMs=50.84
2026-03-21 15:12:24.981 | step 1 | route=SPOC_Entry_Save | empId=50255 | query called at=15:12:24.981
2026-03-21 15:12:24.983 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-21 15:12:24.985 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-21 15:12:24.986 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-21 15:12:24.986 | step 3 | route=SPOC_Entry_Save | empId=50255 | apiMs=4.87 | totalMs=4.87
2026-03-21 15:12:27.249 | step 1 | route=SPOC_Entry_Save | empId=50255 | query called at=15:12:27.249
2026-03-21 15:12:27.251 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-21 15:12:27.256 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-21 15:12:27.260 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-21 15:12:27.263 | step 3 | route=SPOC_Entry_Save | empId=50255 | apiMs=13.83 | totalMs=13.83
2026-03-21 15:12:28.881 | step 1 | route=Ticket_SPOC_Approve | empId=50255 | query called at=15:12:28.881
2026-03-21 15:12:28.921 | step 2 | route=Ticket_SPOC_Approve | empId=50255 | query=IT_TIcket_SPOCApp_Report | queryMs=38.66
2026-03-21 15:12:28.921 | step 3 | route=Ticket_SPOC_Approve | empId=50255 | apiMs=39.41 | totalMs=39.41
2026-03-21 15:12:29.355 | step 4 | route=pageRenderd | empId=50255 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:12:29.355
2026-03-21 15:13:29.030 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:13:29.030
2026-03-21 15:13:29.041 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-03-21 15:13:29.042 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-21 15:13:29.044 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-21 15:13:29.045 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-21 15:13:29.046 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-21 15:13:29.075 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=28.73
2026-03-21 15:13:29.076 | step 3 | route=IT_Ticket | empId=59261 | apiMs=46.12 | totalMs=46.12
2026-03-21 15:13:29.076 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:13:29.076
2026-03-21 15:13:29.078 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-21 15:13:29.079 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-21 15:13:29.080 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-21 15:13:29.080 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.13 | totalMs=4.13
2026-03-21 15:13:30.026 | step 1 | route=IT_Ticket | empId=34215 | query called at=15:13:30.026
2026-03-21 15:13:30.040 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-21 15:13:30.045 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-21 15:13:30.049 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-21 15:13:30.050 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-21 15:13:30.052 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-21 15:13:30.085 | step 2 | route=IT_Ticket | empId=34215 | query=VMS_Comp_login_proc | queryMs=32.98
2026-03-21 15:13:30.085 | step 3 | route=IT_Ticket | empId=34215 | apiMs=59.17 | totalMs=59.17
2026-03-21 15:13:30.086 | step 1 | route=IT_Ticket | empId=34215 | query called at=15:13:30.086
2026-03-21 15:13:30.087 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-21 15:13:30.088 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-21 15:13:30.090 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-21 15:13:30.090 | step 3 | route=IT_Ticket | empId=34215 | apiMs=4.06 | totalMs=4.06
2026-03-21 15:13:32.924 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:13:32.924
2026-03-21 15:13:33.988 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1063.29
2026-03-21 15:13:33.988 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=1,064.24 | totalMs=1,064.24
2026-03-21 15:13:35.263 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:13:35.263
2026-03-21 15:13:35.276 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=12.47
2026-03-21 15:13:35.280 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=17.16 | totalMs=17.16
2026-03-21 15:13:36.668 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:13:36.668
2026-03-21 15:13:36.685 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=16.28
2026-03-21 15:13:36.688 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=20.47 | totalMs=20.47
2026-03-21 15:13:49.559 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34215 | query called at=15:13:49.559
2026-03-21 15:13:50.306 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=746.93
2026-03-21 15:13:50.307 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34215 | apiMs=747.82 | totalMs=747.82
2026-03-21 15:13:54.431 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34215 | query called at=15:13:54.431
2026-03-21 15:13:54.450 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=18.47
2026-03-21 15:13:54.454 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34215 | apiMs=22.75 | totalMs=22.75
2026-03-21 15:13:54.501 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:13:54.501
2026-03-21 15:13:54.511 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-21 15:13:54.512 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=10.94 | totalMs=10.94
2026-03-21 15:13:54.512 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:13:54.512
2026-03-21 15:13:54.532 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=19.78
2026-03-21 15:13:54.534 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=22.57 | totalMs=22.57
2026-03-21 15:13:54.535 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:13:54.535
2026-03-21 15:13:54.537 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-21 15:13:54.537 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.43 | totalMs=2.43
2026-03-21 15:13:54.538 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:13:54.538
2026-03-21 15:13:54.539 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-21 15:13:54.539 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.49 | totalMs=1.49
2026-03-21 15:13:54.766 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:13:54.766
2026-03-21 15:13:54.777 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-03-21 15:13:54.778 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-21 15:13:54.780 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-21 15:13:54.781 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-21 15:13:54.782 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-21 15:13:54.816 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=33.87
2026-03-21 15:13:54.817 | step 3 | route=IT_Ticket | empId=59261 | apiMs=50.96 | totalMs=50.96
2026-03-21 15:13:54.817 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:13:54.817
2026-03-21 15:13:54.819 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-21 15:13:54.820 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-21 15:13:54.821 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-21 15:13:54.821 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.08 | totalMs=4.08
2026-03-21 15:14:00.553 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:14:00.553
2026-03-21 15:14:00.850 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=296.93
2026-03-21 15:14:00.855 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=302.11 | totalMs=302.11
2026-03-21 15:14:02.196 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:14:02.196
2026-03-21 15:14:02.210 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-21 15:14:02.214 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=17.73 | totalMs=17.73
2026-03-21 15:15:19.751 | step 1 | route=IT_TicketPost | empId=34215 | query called at=15:15:19.751
2026-03-21 15:15:19.769 | step 2 | route=IT_TicketPost | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=17.87
2026-03-21 15:15:19.770 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=18.80 | totalMs=18.80
2026-03-21 15:15:19.770 | step 1 | route=IT_TicketPost | empId=34215 | query called at=15:15:19.770
2026-03-21 15:15:19.939 | step 2 | route=IT_TicketPost | empId=34215 | query=IT_Ticket_Save_SPOC | queryMs=168.46
2026-03-21 15:15:19.940 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=170.38 | totalMs=170.38
2026-03-21 15:15:19.941 | step 1 | route=IT_TicketPost | empId=34215 | query called at=15:15:19.941
2026-03-21 15:15:19.942 | step 2 | route=IT_TicketPost | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-21 15:15:19.943 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=1.89 | totalMs=1.89
2026-03-21 15:15:19.943 | step 1 | route=IT_TicketPost | empId=34215 | query called at=15:15:19.943
2026-03-21 15:15:19.944 | step 2 | route=IT_TicketPost | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-21 15:15:19.944 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=1.24 | totalMs=1.24
2026-03-21 15:15:23.651 | step 1 | route=IT_Ticket | empId=34215 | query called at=15:15:23.651
2026-03-21 15:15:23.661 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-21 15:15:23.666 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-21 15:15:23.671 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-21 15:15:23.673 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-21 15:15:23.675 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_it_Ticket_Details | queryMs=1.62
2026-03-21 15:15:23.709 | step 2 | route=IT_Ticket | empId=34215 | query=VMS_Comp_login_proc | queryMs=34.62
2026-03-21 15:15:23.710 | step 3 | route=IT_Ticket | empId=34215 | apiMs=58.97 | totalMs=58.97
2026-03-21 15:15:23.710 | step 1 | route=IT_Ticket | empId=34215 | query called at=15:15:23.710
2026-03-21 15:15:23.712 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-03-21 15:15:23.714 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-21 15:15:23.715 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-21 15:15:23.715 | step 3 | route=IT_Ticket | empId=34215 | apiMs=5.02 | totalMs=5.02
2026-03-21 15:17:42.518 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:17:42.518
2026-03-21 15:17:42.537 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=18.19
2026-03-21 15:17:42.541 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=22.79 | totalMs=22.79
2026-03-21 15:17:42.544 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:17:42.544
2026-03-21 15:17:42.581 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=33.82
2026-03-21 15:17:42.594 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=49.77 | totalMs=49.77
2026-03-21 15:17:42.594 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:17:42.594
2026-03-21 15:17:42.602 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.85
2026-03-21 15:17:42.603 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=8.48 | totalMs=8.48
2026-03-21 15:17:42.603 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:17:42.603
2026-03-21 15:17:42.604 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-21 15:17:42.604 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.25 | totalMs=1.25
2026-03-21 15:17:42.833 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:17:42.833
2026-03-21 15:17:42.849 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=16.09
2026-03-21 15:17:42.858 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=7.78
2026-03-21 15:17:42.866 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-03-21 15:17:42.874 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-03-21 15:17:42.883 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=8.12
2026-03-21 15:17:42.924 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=40.55
2026-03-21 15:17:42.924 | step 3 | route=IT_Ticket | empId=59261 | apiMs=90.80 | totalMs=90.80
2026-03-21 15:17:42.924 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:17:42.924
2026-03-21 15:17:42.930 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=5.75
2026-03-21 15:17:42.931 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-21 15:17:42.933 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-21 15:17:42.933 | step 3 | route=IT_Ticket | empId=59261 | apiMs=9.13 | totalMs=9.13
2026-03-21 15:17:48.320 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:17:48.320
2026-03-21 15:17:48.374 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=53.05
2026-03-21 15:17:48.377 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=57.26 | totalMs=57.26
2026-03-21 15:17:49.623 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:17:49.623
2026-03-21 15:17:50.012 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=388.31
2026-03-21 15:17:50.015 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=392.42 | totalMs=392.42
2026-03-21 15:17:51.030 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:17:51.030
2026-03-21 15:17:51.047 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=15.95
2026-03-21 15:17:51.050 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=19.86 | totalMs=19.86
2026-03-21 15:18:12.705 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:18:12.705
2026-03-21 15:18:12.719 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=14.05
2026-03-21 15:18:12.723 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=18.52 | totalMs=18.52
2026-03-21 15:18:12.727 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:18:12.727
2026-03-21 15:18:12.737 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=6.65
2026-03-21 15:18:12.759 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=32.49 | totalMs=32.49
2026-03-21 15:18:12.760 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:18:12.760
2026-03-21 15:18:12.761 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-21 15:18:12.761 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.54 | totalMs=1.54
2026-03-21 15:18:12.761 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:18:12.761
2026-03-21 15:18:12.762 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-21 15:18:12.763 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.22 | totalMs=1.22
2026-03-21 15:18:12.991 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:18:12.991
2026-03-21 15:18:13.001 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-21 15:18:13.002 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-21 15:18:13.003 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-21 15:18:13.005 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-21 15:18:13.006 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-21 15:18:13.040 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=33.87
2026-03-21 15:18:13.040 | step 3 | route=IT_Ticket | empId=59261 | apiMs=49.77 | totalMs=49.77
2026-03-21 15:18:13.041 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:18:13.041
2026-03-21 15:18:13.042 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-21 15:18:13.044 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-21 15:18:13.045 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-21 15:18:13.045 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.43 | totalMs=4.43
2026-03-21 15:18:45.098 | step 1 | route=HW_Ticket_Report | empId=34215 | query called at=15:18:45.098
2026-03-21 15:18:45.298 | step 2 | route=HW_Ticket_Report | empId=34215 | query=hw_ticket_report_kpi_proc | queryMs=199.42
2026-03-21 15:18:45.298 | step 3 | route=HW_Ticket_Report | empId=34215 | apiMs=200.50 | totalMs=200.50
2026-03-21 15:18:46.139 | step 4 | route=pageRenderd | empId=34215 | Page=HW TICKET REPORT | page fully loaded at : 15:18:46.139
2026-03-21 15:19:02.605 | step 1 | route=IT_Ticket_Report | empId=34215 | query called at=15:19:02.605
2026-03-21 15:19:03.029 | step 2 | route=IT_Ticket_Report | empId=34215 | query=kpi_it_ticket_report_page_proc | queryMs=422.91
2026-03-21 15:19:03.034 | step 3 | route=IT_Ticket_Report | empId=34215 | apiMs=428.46 | totalMs=428.46
2026-03-21 15:19:05.569 | step 4 | route=pageRenderd | empId=34215 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:19:05.569
2026-03-21 15:42:21.083 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=15:42:21.083
2026-03-21 15:42:21.133 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=49.31
2026-03-21 15:42:21.134 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=50.28 | totalMs=50.28
2026-03-21 15:42:22.167 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:42:22.167
2026-03-21 15:45:41.720 | step 1 | route=IT_Ticket | empId=60083 | query called at=15:45:41.720
2026-03-21 15:45:41.787 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=66.62
2026-03-21 15:45:41.796 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=8.49
2026-03-21 15:45:41.804 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=8.48
2026-03-21 15:45:41.813 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=8.46
2026-03-21 15:45:41.866 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=52.3
2026-03-21 15:45:41.950 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=83.87
2026-03-21 15:45:41.950 | step 3 | route=IT_Ticket | empId=60083 | apiMs=230.66 | totalMs=230.66
2026-03-21 15:45:41.951 | step 1 | route=IT_Ticket | empId=60083 | query called at=15:45:41.951
2026-03-21 15:45:41.993 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=41.66
2026-03-21 15:45:42.001 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=8.48
2026-03-21 15:45:42.010 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=8.64
2026-03-21 15:45:42.011 | step 3 | route=IT_Ticket | empId=60083 | apiMs=59.94 | totalMs=59.94
2026-03-21 15:45:52.132 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=15:45:52.132
2026-03-21 15:45:52.440 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=307.67
2026-03-21 15:45:52.441 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=308.67 | totalMs=308.67
2026-03-21 15:45:54.583 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=15:45:54.583
2026-03-21 15:45:54.594 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-21 15:45:54.598 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=14.63 | totalMs=14.63
2026-03-21 15:47:16.816 | step 1 | route=IT_TicketPost | empId=60083 | query called at=15:47:16.816
2026-03-21 15:47:16.827 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-21 15:47:16.831 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=15.52 | totalMs=15.52
2026-03-21 15:47:16.835 | step 1 | route=IT_TicketPost | empId=60083 | query called at=15:47:16.835
2026-03-21 15:47:16.850 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=11.33
2026-03-21 15:47:16.853 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=17.31 | totalMs=17.31
2026-03-21 15:47:16.853 | step 1 | route=IT_TicketPost | empId=60083 | query called at=15:47:16.853
2026-03-21 15:47:16.855 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-21 15:47:16.855 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=2.38 | totalMs=2.38
2026-03-21 15:47:16.856 | step 1 | route=IT_TicketPost | empId=60083 | query called at=15:47:16.856
2026-03-21 15:47:16.857 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-21 15:47:16.858 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=1.77 | totalMs=1.77
2026-03-21 15:47:23.699 | step 1 | route=IT_Ticket | empId=60083 | query called at=15:47:23.699
2026-03-21 15:47:23.717 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=17.35
2026-03-21 15:47:23.733 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=12.62
2026-03-21 15:47:23.745 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=8.35
2026-03-21 15:47:23.759 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=13.79
2026-03-21 15:47:23.773 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=13.35
2026-03-21 15:47:23.912 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=139.19
2026-03-21 15:47:23.913 | step 3 | route=IT_Ticket | empId=60083 | apiMs=213.44 | totalMs=213.44
2026-03-21 15:47:23.913 | step 1 | route=IT_Ticket | empId=60083 | query called at=15:47:23.913
2026-03-21 15:47:23.914 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-21 15:47:23.922 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=7.25
2026-03-21 15:47:23.937 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=14.98
2026-03-21 15:47:23.937 | step 3 | route=IT_Ticket | empId=60083 | apiMs=24.44 | totalMs=24.44
2026-03-21 16:21:51.283 | step 1 | route=IT_Ticket | empId=29476 | query called at=16:21:51.283
2026-03-21 16:21:51.348 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=64.68
2026-03-21 16:21:51.355 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=2.63
2026-03-21 16:21:51.360 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-21 16:21:51.364 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-21 16:21:51.380 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=15.6
2026-03-21 16:21:51.402 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=22.23
2026-03-21 16:21:51.403 | step 3 | route=IT_Ticket | empId=29476 | apiMs=119.36 | totalMs=119.36
2026-03-21 16:21:51.403 | step 1 | route=IT_Ticket | empId=29476 | query called at=16:21:51.403
2026-03-21 16:21:51.421 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=17.53
2026-03-21 16:21:51.422 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-21 16:21:51.423 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-21 16:21:51.424 | step 3 | route=IT_Ticket | empId=29476 | apiMs=20.54 | totalMs=20.54
2026-03-21 16:22:10.090 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29476 | query called at=16:22:10.090
2026-03-21 16:22:10.523 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=432.1
2026-03-21 16:22:10.526 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29476 | apiMs=436.23 | totalMs=436.23
2026-03-21 16:22:20.552 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29476 | query called at=16:22:20.552
2026-03-21 16:22:20.635 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=82.37
2026-03-21 16:22:20.639 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29476 | apiMs=86.51 | totalMs=86.51
2026-03-21 16:28:31.168 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=16:28:31.168
2026-03-21 16:28:31.246 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=77.9
2026-03-21 16:28:31.250 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=81.96 | totalMs=81.96
2026-03-21 16:28:33.394 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=16:28:33.394
2026-03-21 16:28:33.428 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=32.87
2026-03-21 16:28:33.431 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=36.99 | totalMs=36.99
2026-03-21 16:29:35.468 | step 1 | route=IT_Ticket | empId=5461 | query called at=16:29:35.468
2026-03-21 16:29:35.479 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-03-21 16:29:35.484 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.68
2026-03-21 16:29:35.489 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-21 16:29:35.493 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-21 16:29:35.515 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=22.11
2026-03-21 16:29:35.550 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=33.92
2026-03-21 16:29:35.550 | step 3 | route=IT_Ticket | empId=5461 | apiMs=82.17 | totalMs=82.17
2026-03-21 16:29:35.550 | step 1 | route=IT_Ticket | empId=5461 | query called at=16:29:35.550
2026-03-21 16:29:35.568 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=17.75
2026-03-21 16:29:35.570 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-21 16:29:35.571 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-21 16:29:35.571 | step 3 | route=IT_Ticket | empId=5461 | apiMs=20.99 | totalMs=20.99
2026-03-21 16:29:39.572 | step 1 | route=Ticket_Entry_SPOC_Module | empId=5461 | query called at=16:29:39.572
2026-03-21 16:29:39.631 | step 2 | route=Ticket_Entry_SPOC_Module | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=58.13
2026-03-21 16:29:39.634 | step 3 | route=Ticket_Entry_SPOC_Module | empId=5461 | apiMs=62.30 | totalMs=62.30
2026-03-21 16:29:41.722 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query called at=16:29:41.722
2026-03-21 16:29:41.740 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=17.04
2026-03-21 16:29:41.744 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=5461 | apiMs=22.16 | totalMs=22.16
2026-03-21 16:30:04.519 | step 1 | route=IT_TicketPost | empId=29476 | query called at=16:30:04.519
2026-03-21 16:30:04.541 | step 2 | route=IT_TicketPost | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=22.19
2026-03-21 16:30:04.545 | step 3 | route=IT_TicketPost | empId=29476 | apiMs=26.71 | totalMs=26.71
2026-03-21 16:30:04.549 | step 1 | route=IT_TicketPost | empId=29476 | query called at=16:30:04.549
2026-03-21 16:30:04.587 | step 2 | route=IT_TicketPost | empId=29476 | query=IT_Ticket_Save_SPOC | queryMs=34.7
2026-03-21 16:30:04.588 | step 3 | route=IT_TicketPost | empId=29476 | apiMs=39.50 | totalMs=39.50
2026-03-21 16:30:04.588 | step 1 | route=IT_TicketPost | empId=29476 | query called at=16:30:04.588
2026-03-21 16:30:04.590 | step 2 | route=IT_TicketPost | empId=29476 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-21 16:30:04.590 | step 3 | route=IT_TicketPost | empId=29476 | apiMs=1.97 | totalMs=1.97
2026-03-21 16:30:04.848 | step 1 | route=IT_Ticket | empId=29476 | query called at=16:30:04.848
2026-03-21 16:30:04.857 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-21 16:30:04.859 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-21 16:30:04.860 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-21 16:30:04.861 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-21 16:30:04.863 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-21 16:30:04.889 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=26.01
2026-03-21 16:30:04.890 | step 3 | route=IT_Ticket | empId=29476 | apiMs=42.08 | totalMs=42.08
2026-03-21 16:30:04.890 | step 1 | route=IT_Ticket | empId=29476 | query called at=16:30:04.890
2026-03-21 16:30:04.891 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-21 16:30:04.893 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-21 16:30:04.894 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-21 16:30:04.894 | step 3 | route=IT_Ticket | empId=29476 | apiMs=3.94 | totalMs=3.94
2026-03-21 16:30:05.893 | step 1 | route=IT_TicketPost | empId=5461 | query called at=16:30:05.893
2026-03-21 16:30:05.906 | step 2 | route=IT_TicketPost | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-21 16:30:05.910 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=16.96 | totalMs=16.96
2026-03-21 16:30:05.913 | step 1 | route=IT_TicketPost | empId=5461 | query called at=16:30:05.913
2026-03-21 16:30:05.955 | step 2 | route=IT_TicketPost | empId=5461 | query=IT_Ticket_Save_SPOC | queryMs=41.2
2026-03-21 16:30:05.956 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=43.06 | totalMs=43.06
2026-03-21 16:30:05.956 | step 1 | route=IT_TicketPost | empId=5461 | query called at=16:30:05.956
2026-03-21 16:30:05.958 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-21 16:30:05.958 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=1.54 | totalMs=1.54
2026-03-21 16:30:05.958 | step 1 | route=IT_TicketPost | empId=5461 | query called at=16:30:05.958
2026-03-21 16:30:05.959 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-21 16:30:05.960 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=1.52 | totalMs=1.52
2026-03-21 16:30:09.453 | step 1 | route=IT_Ticket | empId=5461 | query called at=16:30:09.453
2026-03-21 16:30:09.463 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-21 16:30:09.467 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-21 16:30:09.472 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-21 16:30:09.473 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-21 16:30:09.474 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-21 16:30:09.503 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=28.57
2026-03-21 16:30:09.503 | step 3 | route=IT_Ticket | empId=5461 | apiMs=50.43 | totalMs=50.43
2026-03-21 16:30:09.504 | step 1 | route=IT_Ticket | empId=5461 | query called at=16:30:09.504
2026-03-21 16:30:09.505 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-21 16:30:09.506 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-21 16:30:09.507 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-21 16:30:09.508 | step 3 | route=IT_Ticket | empId=5461 | apiMs=3.84 | totalMs=3.84
2026-03-21 16:42:36.818 | step 1 | route=IT_Ticket_Report | empId=64627 | query called at=16:42:36.818
2026-03-21 16:42:36.917 | step 2 | route=IT_Ticket_Report | empId=64627 | query=kpi_it_ticket_report_page_proc | queryMs=98.61
2026-03-21 16:42:36.917 | step 3 | route=IT_Ticket_Report | empId=64627 | apiMs=99.51 | totalMs=99.51
2026-03-21 16:42:37.370 | step 4 | route=pageRenderd | empId=64627 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:42:37.370
2026-03-21 16:42:40.602 | step 1 | route=Ticket_SPOC_Approve | empId=64627 | query called at=16:42:40.602
2026-03-21 16:42:40.749 | step 2 | route=Ticket_SPOC_Approve | empId=64627 | query=IT_TIcket_SPOCApp_Report | queryMs=145.76
2026-03-21 16:42:40.752 | step 3 | route=Ticket_SPOC_Approve | empId=64627 | apiMs=150.00 | totalMs=150.00
2026-03-21 16:42:41.650 | step 4 | route=pageRenderd | empId=64627 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:42:41.650
2026-03-21 16:42:52.163 | step 1 | route=SPOC_Entry_Save | empId=64627 | query called at=16:42:52.163
2026-03-21 16:42:52.203 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=IT_Ticket_Update_SPOC | queryMs=39.5
2026-03-21 16:42:52.218 | step 3 | route=SPOC_Entry_Save | empId=64627 | apiMs=54.29 | totalMs=54.29
2026-03-21 16:42:52.221 | step 1 | route=SPOC_Entry_Save | empId=64627 | query called at=16:42:52.221
2026-03-21 16:42:52.268 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=43.32
2026-03-21 16:42:52.276 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.16
2026-03-21 16:42:52.281 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.89
2026-03-21 16:42:52.281 | step 3 | route=SPOC_Entry_Save | empId=64627 | apiMs=59.85 | totalMs=59.85
2026-03-21 16:42:52.520 | step 1 | route=Ticket_SPOC_Approve | empId=64627 | query called at=16:42:52.520
2026-03-21 16:42:52.586 | step 2 | route=Ticket_SPOC_Approve | empId=64627 | query=IT_TIcket_SPOCApp_Report | queryMs=65.48
2026-03-21 16:42:52.586 | step 3 | route=Ticket_SPOC_Approve | empId=64627 | apiMs=66.19 | totalMs=66.19
2026-03-21 16:42:53.019 | step 4 | route=pageRenderd | empId=64627 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:42:53.019
2026-03-21 16:46:44.131 | step 1 | route=IT_Ticket_Report | empId=29476 | query called at=16:46:44.131
2026-03-21 16:46:44.170 | step 2 | route=IT_Ticket_Report | empId=29476 | query=kpi_it_ticket_report_page_proc | queryMs=38.64
2026-03-21 16:46:44.170 | step 3 | route=IT_Ticket_Report | empId=29476 | apiMs=39.52 | totalMs=39.52
2026-03-21 16:46:44.983 | step 4 | route=pageRenderd | empId=29476 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:46:44.983
2026-03-21 16:46:58.026 | step 1 | route=Ticket_SPOC_Approve | empId=29476 | query called at=16:46:58.026
2026-03-21 16:46:58.097 | step 2 | route=Ticket_SPOC_Approve | empId=29476 | query=IT_TIcket_SPOCApp_Report | queryMs=71.32
2026-03-21 16:46:58.098 | step 3 | route=Ticket_SPOC_Approve | empId=29476 | apiMs=72.23 | totalMs=72.23
2026-03-21 16:47:00.449 | step 4 | route=pageRenderd | empId=29476 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:47:00.449
2026-03-21 16:48:14.830 | step 1 | route=IT_Ticket | empId=29476 | query called at=16:48:14.830
2026-03-21 16:48:14.858 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=26.92
2026-03-21 16:48:14.859 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-21 16:48:14.860 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-21 16:48:14.862 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-21 16:48:14.874 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=12.1
2026-03-21 16:48:14.894 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=19.76
2026-03-21 16:48:14.894 | step 3 | route=IT_Ticket | empId=29476 | apiMs=64.32 | totalMs=64.32
2026-03-21 16:48:14.895 | step 1 | route=IT_Ticket | empId=29476 | query called at=16:48:14.895
2026-03-21 16:48:14.905 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=9.93
2026-03-21 16:48:14.907 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-21 16:48:14.908 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-21 16:48:14.908 | step 3 | route=IT_Ticket | empId=29476 | apiMs=13.08 | totalMs=13.08
2026-03-21 16:48:25.576 | step 1 | route=DesignerTicket | empId=29476 | query called at=16:48:25.576
2026-03-21 16:48:25.587 | step 2 | route=DesignerTicket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=10.59
2026-03-21 16:48:25.591 | step 3 | route=DesignerTicket | empId=29476 | apiMs=15.22 | totalMs=15.22
2026-03-21 16:48:25.595 | step 1 | route=DesignerTicket | empId=29476 | query called at=16:48:25.595
2026-03-21 16:48:25.599 | step 2 | route=DesignerTicket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-21 16:48:25.600 | step 3 | route=DesignerTicket | empId=29476 | apiMs=4.88 | totalMs=4.88
2026-03-21 16:48:25.600 | step 1 | route=DesignerTicket | empId=29476 | query called at=16:48:25.600
2026-03-21 16:48:25.645 | step 2 | route=DesignerTicket | empId=29476 | query=Desginer_Typeof_Works_Master_Proc | queryMs=45
2026-03-21 16:48:25.646 | step 3 | route=DesignerTicket | empId=29476 | apiMs=45.57 | totalMs=45.57
2026-03-21 16:48:32.224 | step 1 | route=IT_Ticket_Report | empId=29476 | query called at=16:48:32.224
2026-03-21 16:48:32.286 | step 2 | route=IT_Ticket_Report | empId=29476 | query=kpi_it_ticket_report_page_proc | queryMs=61.8
2026-03-21 16:48:32.290 | step 3 | route=IT_Ticket_Report | empId=29476 | apiMs=66.11 | totalMs=66.11
2026-03-21 16:48:32.650 | step 4 | route=pageRenderd | empId=29476 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:48:32.650
2026-03-21 16:50:35.456 | step 1 | route=IT_Ticket_Report | empId=37211 | query called at=16:50:35.456
2026-03-21 16:50:35.528 | step 2 | route=IT_Ticket_Report | empId=37211 | query=kpi_it_ticket_report_page_proc | queryMs=71.07
2026-03-21 16:50:35.528 | step 3 | route=IT_Ticket_Report | empId=37211 | apiMs=72.38 | totalMs=72.38
2026-03-21 16:50:35.865 | step 4 | route=pageRenderd | empId=37211 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:50:35.865
2026-03-21 16:50:41.116 | step 1 | route=IT_Ticket | empId=37211 | query called at=16:50:41.116
2026-03-21 16:50:41.128 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-21 16:50:41.130 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-21 16:50:41.131 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-21 16:50:41.133 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-21 16:50:41.155 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=22.51
2026-03-21 16:50:41.194 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=38.35
2026-03-21 16:50:41.194 | step 3 | route=IT_Ticket | empId=37211 | apiMs=77.93 | totalMs=77.93
2026-03-21 16:50:41.195 | step 1 | route=IT_Ticket | empId=37211 | query called at=16:50:41.195
2026-03-21 16:50:41.196 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-21 16:50:41.198 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-21 16:50:41.199 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-21 16:50:41.200 | step 3 | route=IT_Ticket | empId=37211 | apiMs=4.75 | totalMs=4.75
2026-03-21 16:50:47.881 | step 1 | route=Ticket_SPOC_Approve | empId=37211 | query called at=16:50:47.881
2026-03-21 16:50:47.917 | step 2 | route=Ticket_SPOC_Approve | empId=37211 | query=IT_TIcket_SPOCApp_Report | queryMs=35.14
2026-03-21 16:50:47.918 | step 3 | route=Ticket_SPOC_Approve | empId=37211 | apiMs=36.01 | totalMs=36.01
2026-03-21 16:50:48.293 | step 4 | route=pageRenderd | empId=37211 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:50:48.293
2026-03-21 16:50:51.030 | step 1 | route=IT_Ticket | empId=37211 | query called at=16:50:51.030
2026-03-21 16:50:51.041 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-21 16:50:51.046 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-21 16:50:51.050 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-21 16:50:51.054 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-21 16:50:51.056 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-21 16:50:51.089 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=32.96
2026-03-21 16:50:51.089 | step 3 | route=IT_Ticket | empId=37211 | apiMs=58.76 | totalMs=58.76
2026-03-21 16:50:51.090 | step 1 | route=IT_Ticket | empId=37211 | query called at=16:50:51.090
2026-03-21 16:50:51.091 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-21 16:50:51.092 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-21 16:50:51.093 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-21 16:50:51.094 | step 3 | route=IT_Ticket | empId=37211 | apiMs=3.83 | totalMs=3.83
2026-03-21 16:50:57.275 | step 1 | route=HW_Ticket_Report | empId=37211 | query called at=16:50:57.275
2026-03-21 16:50:57.322 | step 2 | route=HW_Ticket_Report | empId=37211 | query=hw_ticket_report_kpi_proc | queryMs=47.09
2026-03-21 16:50:57.326 | step 3 | route=HW_Ticket_Report | empId=37211 | apiMs=51.14 | totalMs=51.14
2026-03-21 16:50:57.744 | step 4 | route=pageRenderd | empId=37211 | Page=HW TICKET REPORT | page fully loaded at : 16:50:57.744
2026-03-21 16:59:52.281 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:59:52.281
2026-03-21 16:59:52.308 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=26.69
2026-03-21 16:59:52.310 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-21 16:59:52.311 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-21 16:59:52.313 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-21 16:59:52.329 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=16.18
2026-03-21 16:59:52.356 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=26.31
2026-03-21 16:59:52.356 | step 3 | route=IT_Ticket | empId=46290 | apiMs=74.66 | totalMs=74.66
2026-03-21 16:59:52.356 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:59:52.356
2026-03-21 16:59:52.369 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=12.76
2026-03-21 16:59:52.370 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-21 16:59:52.372 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-21 16:59:52.372 | step 3 | route=IT_Ticket | empId=46290 | apiMs=15.58 | totalMs=15.58
2026-03-21 16:59:57.739 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=16:59:57.739
2026-03-21 16:59:58.023 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=283.99
2026-03-21 16:59:58.023 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=284.78 | totalMs=284.78
2026-03-21 16:59:59.200 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=16:59:59.200
2026-03-21 16:59:59.212 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-21 16:59:59.212 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=11.72 | totalMs=11.72
2026-03-21 17:00:26.635 | step 1 | route=IT_TicketPost | empId=46290 | query called at=17:00:26.635
2026-03-21 17:00:26.645 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-21 17:00:26.646 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=10.98 | totalMs=10.98
2026-03-21 17:00:26.646 | step 1 | route=IT_TicketPost | empId=46290 | query called at=17:00:26.646
2026-03-21 17:00:26.685 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=39.3
2026-03-21 17:00:26.687 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=41.46 | totalMs=41.46
2026-03-21 17:00:26.688 | step 1 | route=IT_TicketPost | empId=46290 | query called at=17:00:26.688
2026-03-21 17:00:26.717 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.59
2026-03-21 17:00:26.717 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=29.23 | totalMs=29.23
2026-03-21 17:00:28.839 | step 1 | route=IT_Ticket | empId=46290 | query called at=17:00:28.839
2026-03-21 17:00:28.850 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-21 17:00:28.855 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-21 17:00:28.859 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-21 17:00:28.860 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-21 17:00:28.862 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-21 17:00:28.883 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=20.49
2026-03-21 17:00:28.883 | step 3 | route=IT_Ticket | empId=46290 | apiMs=43.36 | totalMs=43.36
2026-03-21 17:00:28.883 | step 1 | route=IT_Ticket | empId=46290 | query called at=17:00:28.883
2026-03-21 17:00:28.884 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-21 17:00:28.886 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-21 17:00:28.887 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-21 17:00:28.887 | step 3 | route=IT_Ticket | empId=46290 | apiMs=3.61 | totalMs=3.61
2026-03-21 17:00:35.483 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=17:00:35.483
2026-03-21 17:00:35.540 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=57.07
2026-03-21 17:00:35.541 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=57.91 | totalMs=57.91
2026-03-21 17:00:35.908 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:00:35.908
2026-03-21 17:00:46.095 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=17:00:46.095
2026-03-21 17:00:46.490 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=394.6
2026-03-21 17:00:46.555 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=460.08 | totalMs=460.08
2026-03-21 17:00:46.558 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=17:00:46.558
2026-03-21 17:00:46.563 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-21 17:00:46.564 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-21 17:00:46.565 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-21 17:00:46.566 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=7.27 | totalMs=7.27
2026-03-21 17:00:51.042 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=17:00:51.042
2026-03-21 17:00:51.064 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=21.59
2026-03-21 17:00:51.067 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=25.22 | totalMs=25.22
2026-03-21 17:00:51.373 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:00:51.373
2026-03-21 17:00:59.514 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:00:59.514
2026-03-21 17:09:20.399 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:09:20.399
2026-03-21 17:09:20.433 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=34.05
2026-03-21 17:09:20.435 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-21 17:09:20.437 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-21 17:09:20.438 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-21 17:09:20.461 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=22.64
2026-03-21 17:09:20.500 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=38.05
2026-03-21 17:09:20.500 | step 3 | route=IT_Ticket | empId=52208 | apiMs=101.18 | totalMs=101.18
2026-03-21 17:09:20.500 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:09:20.500
2026-03-21 17:09:20.518 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=17.26
2026-03-21 17:09:20.519 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-21 17:09:20.520 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-21 17:09:20.521 | step 3 | route=IT_Ticket | empId=52208 | apiMs=20.26 | totalMs=20.26
2026-03-21 17:09:30.718 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=17:09:30.718
2026-03-21 17:09:31.032 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=310.31
2026-03-21 17:09:31.035 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=317.64 | totalMs=317.64
2026-03-21 17:09:33.508 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=17:09:33.508
2026-03-21 17:09:33.524 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-21 17:09:33.527 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=19.52 | totalMs=19.52
2026-03-21 17:10:04.683 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:10:04.683
2026-03-21 17:10:04.697 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=13.2
2026-03-21 17:10:04.697 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=14.05 | totalMs=14.05
2026-03-21 17:10:04.697 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:10:04.697
2026-03-21 17:10:04.729 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=30.87
2026-03-21 17:10:04.734 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=36.09 | totalMs=36.09
2026-03-21 17:10:04.734 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:10:04.734
2026-03-21 17:10:04.780 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=45.59
2026-03-21 17:10:04.780 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=46.23 | totalMs=46.23
2026-03-21 17:10:08.093 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:10:08.093
2026-03-21 17:10:08.108 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-21 17:10:08.112 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-21 17:10:08.114 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-21 17:10:08.115 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-21 17:10:08.117 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-21 17:10:08.150 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=33.19
2026-03-21 17:10:08.150 | step 3 | route=IT_Ticket | empId=52208 | apiMs=57.11 | totalMs=57.11
2026-03-21 17:10:08.151 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:10:08.151
2026-03-21 17:10:08.152 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-21 17:10:08.154 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-21 17:10:08.155 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-21 17:10:08.155 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.25 | totalMs=4.25
2026-03-21 17:10:24.238 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:10:24.238
2026-03-21 17:10:24.250 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-03-21 17:10:24.255 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-21 17:10:24.260 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-21 17:10:24.264 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-21 17:10:24.265 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-21 17:10:24.320 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=54.52
2026-03-21 17:10:24.321 | step 3 | route=IT_Ticket | empId=48116 | apiMs=82.06 | totalMs=82.06
2026-03-21 17:10:24.321 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:10:24.321
2026-03-21 17:10:24.322 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-21 17:10:24.323 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-21 17:10:24.324 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-21 17:10:24.325 | step 3 | route=IT_Ticket | empId=48116 | apiMs=3.72 | totalMs=3.72
2026-03-21 17:10:30.063 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=17:10:30.063
2026-03-21 17:10:30.256 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=192.11
2026-03-21 17:10:30.256 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=193.03 | totalMs=193.03
2026-03-21 17:10:32.096 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=17:10:32.096
2026-03-21 17:10:32.107 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-21 17:10:32.111 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=14.61 | totalMs=14.61
2026-03-21 17:10:59.191 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:10:59.191
2026-03-21 17:10:59.201 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-21 17:10:59.205 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=14.44 | totalMs=14.44
2026-03-21 17:10:59.208 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:10:59.208
2026-03-21 17:11:02.561 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=3349.83
2026-03-21 17:11:02.599 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=3,391.01 | totalMs=3,391.01
2026-03-21 17:11:02.600 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:11:02.600
2026-03-21 17:11:02.602 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-21 17:11:02.602 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.41 | totalMs=2.41
2026-03-21 17:11:06.760 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:11:06.760
2026-03-21 17:11:06.770 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-21 17:11:06.775 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-21 17:11:06.780 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-21 17:11:06.785 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-21 17:11:06.787 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-21 17:11:06.824 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=36.84
2026-03-21 17:11:06.824 | step 3 | route=IT_Ticket | empId=48116 | apiMs=64.42 | totalMs=64.42
2026-03-21 17:11:06.825 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:11:06.825
2026-03-21 17:11:06.827 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-03-21 17:11:06.828 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-21 17:11:06.830 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-21 17:11:06.830 | step 3 | route=IT_Ticket | empId=48116 | apiMs=5.32 | totalMs=5.32
2026-03-21 17:20:01.437 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=17:20:01.437
2026-03-21 17:20:01.489 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=51.86
2026-03-21 17:20:01.493 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=56.50 | totalMs=56.50
2026-03-21 17:20:02.766 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:20:02.766
2026-03-21 17:20:05.964 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=17:20:05.964
2026-03-21 17:20:06.011 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=41.88
2026-03-21 17:20:06.019 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=54.63 | totalMs=54.63
2026-03-21 17:20:06.022 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=17:20:06.022
2026-03-21 17:20:06.029 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.26
2026-03-21 17:20:06.037 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-03-21 17:20:06.046 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-03-21 17:20:06.046 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=23.59 | totalMs=23.59
2026-03-21 17:20:10.277 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=17:20:10.277
2026-03-21 17:20:10.313 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=34.97
2026-03-21 17:20:10.317 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=39.27 | totalMs=39.27
2026-03-21 17:20:11.439 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:20:11.439
2026-03-21 17:31:40.045 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:31:40.045
2026-03-21 17:31:40.080 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=34.56
2026-03-21 17:31:40.082 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-21 17:31:40.084 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-21 17:31:40.085 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-21 17:31:40.108 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=21.9
2026-03-21 17:31:40.144 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=36.57
2026-03-21 17:31:40.145 | step 3 | route=IT_Ticket | empId=31232 | apiMs=99.43 | totalMs=99.43
2026-03-21 17:31:40.145 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:31:40.145
2026-03-21 17:31:40.163 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=17.54
2026-03-21 17:31:40.164 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-21 17:31:40.166 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-21 17:31:40.166 | step 3 | route=IT_Ticket | empId=31232 | apiMs=20.63 | totalMs=20.63
2026-03-21 17:33:07.927 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:33:07.927
2026-03-21 17:33:08.237 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=309.33
2026-03-21 17:33:08.241 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=313.11 | totalMs=313.11
2026-03-21 17:33:10.967 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:33:10.967
2026-03-21 17:33:10.980 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=12.36
2026-03-21 17:33:10.983 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=15.88 | totalMs=15.88
2026-03-21 17:33:51.415 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:33:51.415
2026-03-21 17:33:51.425 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-21 17:33:51.429 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=14.22 | totalMs=14.22
2026-03-21 17:33:51.433 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:33:51.433
2026-03-21 17:33:51.663 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=227.13
2026-03-21 17:33:51.665 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=232.34 | totalMs=232.34
2026-03-21 17:33:51.665 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:33:51.665
2026-03-21 17:33:51.667 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-21 17:33:51.668 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.29 | totalMs=2.29
2026-03-21 17:33:51.897 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:33:51.897
2026-03-21 17:33:51.908 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-21 17:33:51.909 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-21 17:33:51.911 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-21 17:33:51.912 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-21 17:33:51.914 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-21 17:33:51.951 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=36.55
2026-03-21 17:33:51.951 | step 3 | route=IT_Ticket | empId=31232 | apiMs=53.62 | totalMs=53.62
2026-03-21 17:33:51.951 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:33:51.951
2026-03-21 17:33:51.953 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-21 17:33:51.954 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-21 17:33:51.956 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-21 17:33:51.956 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.67 | totalMs=4.67
2026-03-21 17:37:10.946 | step 1 | route=IT_Ticket_Report | empId=53182 | query called at=17:37:10.946
2026-03-21 17:37:11.098 | step 2 | route=IT_Ticket_Report | empId=53182 | query=kpi_it_ticket_report_page_proc | queryMs=151.61
2026-03-21 17:37:11.102 | step 3 | route=IT_Ticket_Report | empId=53182 | apiMs=155.88 | totalMs=155.88
2026-03-21 17:37:11.657 | step 4 | route=pageRenderd | empId=53182 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:37:11.657
2026-03-21 17:37:14.529 | step 1 | route=IT_Ticket | empId=53182 | query called at=17:37:14.529
2026-03-21 17:37:14.539 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-21 17:37:14.541 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-21 17:37:14.542 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-21 17:37:14.543 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-21 17:37:14.545 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-03-21 17:37:14.590 | step 2 | route=IT_Ticket | empId=53182 | query=VMS_Comp_login_proc | queryMs=44.11
2026-03-21 17:37:14.590 | step 3 | route=IT_Ticket | empId=53182 | apiMs=61.08 | totalMs=61.08
2026-03-21 17:37:14.590 | step 1 | route=IT_Ticket | empId=53182 | query called at=17:37:14.590
2026-03-21 17:37:14.592 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-21 17:37:14.593 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-21 17:37:14.595 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-21 17:37:14.595 | step 3 | route=IT_Ticket | empId=53182 | apiMs=4.77 | totalMs=4.77
2026-03-21 17:37:21.639 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53182 | query called at=17:37:21.639
2026-03-21 17:37:21.958 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=318.78
2026-03-21 17:37:21.958 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53182 | apiMs=319.58 | totalMs=319.58
2026-03-21 17:37:24.804 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53182 | query called at=17:37:24.804
2026-03-21 17:37:24.815 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-21 17:37:24.819 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53182 | apiMs=14.27 | totalMs=14.27
2026-03-21 17:38:02.111 | step 1 | route=IT_TicketPost | empId=53182 | query called at=17:38:02.111
2026-03-21 17:38:02.123 | step 2 | route=IT_TicketPost | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=11.57
2026-03-21 17:38:02.127 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=16.22 | totalMs=16.22
2026-03-21 17:38:02.131 | step 1 | route=IT_TicketPost | empId=53182 | query called at=17:38:02.131
2026-03-21 17:38:02.154 | step 2 | route=IT_TicketPost | empId=53182 | query=IT_Ticket_Save_SPOC | queryMs=20.32
2026-03-21 17:38:02.156 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=25.58 | totalMs=25.58
2026-03-21 17:38:02.156 | step 1 | route=IT_TicketPost | empId=53182 | query called at=17:38:02.156
2026-03-21 17:38:02.158 | step 2 | route=IT_TicketPost | empId=53182 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-21 17:38:02.158 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=1.94 | totalMs=1.94
2026-03-21 17:38:02.159 | step 1 | route=IT_TicketPost | empId=53182 | query called at=17:38:02.159
2026-03-21 17:38:02.160 | step 2 | route=IT_TicketPost | empId=53182 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-21 17:38:02.160 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=1.55 | totalMs=1.55
2026-03-21 17:38:03.769 | step 1 | route=IT_Ticket | empId=53182 | query called at=17:38:03.769
2026-03-21 17:38:03.783 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-03-21 17:38:03.788 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-21 17:38:03.790 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-21 17:38:03.791 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-21 17:38:03.793 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-21 17:38:03.826 | step 2 | route=IT_Ticket | empId=53182 | query=VMS_Comp_login_proc | queryMs=33.41
2026-03-21 17:38:03.827 | step 3 | route=IT_Ticket | empId=53182 | apiMs=57.68 | totalMs=57.68
2026-03-21 17:38:03.827 | step 1 | route=IT_Ticket | empId=53182 | query called at=17:38:03.827
2026-03-21 17:38:03.829 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-21 17:38:03.830 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-21 17:38:03.832 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-21 17:38:03.832 | step 3 | route=IT_Ticket | empId=53182 | apiMs=4.82 | totalMs=4.82
2026-03-21 17:54:49.376 | step 5 | route=dashboard | empId=GST0099 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-21 17:57:14.553 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:57:14.553
2026-03-21 17:57:14.588 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=34.26
2026-03-21 17:57:14.593 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-21 17:57:14.598 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-21 17:57:14.602 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-21 17:57:14.625 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=22.44
2026-03-21 17:57:14.662 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=37.2
2026-03-21 17:57:14.663 | step 3 | route=IT_Ticket | empId=51415 | apiMs=109.49 | totalMs=109.49
2026-03-21 17:57:14.663 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:57:14.663
2026-03-21 17:57:14.682 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=18.46
2026-03-21 17:57:14.683 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-21 17:57:14.684 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-21 17:57:14.684 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.47 | totalMs=21.47
2026-03-21 17:57:19.524 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=17:57:19.524
2026-03-21 17:57:19.580 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.49
2026-03-21 17:57:19.580 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=56.47 | totalMs=56.47
2026-03-21 17:57:22.063 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=17:57:22.063
2026-03-21 17:57:22.078 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.77
2026-03-21 17:57:22.082 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.93 | totalMs=18.93
2026-03-21 17:57:40.878 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:57:40.878
2026-03-21 17:57:40.893 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.63
2026-03-21 17:57:40.893 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.42 | totalMs=15.42
2026-03-21 17:57:40.894 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:57:40.894
2026-03-21 17:57:40.940 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=46.35
2026-03-21 17:57:40.943 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=48.89 | totalMs=48.89
2026-03-21 17:57:40.943 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:57:40.943
2026-03-21 17:57:40.952 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.89
2026-03-21 17:57:40.952 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.39 | totalMs=9.39
2026-03-21 17:57:40.953 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:57:40.953
2026-03-21 17:57:40.954 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-21 17:57:40.954 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.50 | totalMs=1.50
2026-03-21 17:57:43.956 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:57:43.956
2026-03-21 17:57:43.966 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-21 17:57:43.971 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-21 17:57:43.975 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-21 17:57:43.979 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-21 17:57:43.981 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-21 17:57:44.016 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=35.08
2026-03-21 17:57:44.016 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.58 | totalMs=60.58
2026-03-21 17:57:44.017 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:57:44.017
2026-03-21 17:57:44.018 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-21 17:57:44.020 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-21 17:57:44.021 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-21 17:57:44.021 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.50 | totalMs=4.50
2026-03-21 17:58:34.967 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:58:34.967
2026-03-21 17:58:35.010 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=41.79
2026-03-21 17:58:35.010 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=42.72 | totalMs=42.72
2026-03-21 17:58:35.525 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:58:35.525
2026-03-21 17:58:43.339 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:58:43.339
2026-03-21 17:58:43.369 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.39
2026-03-21 17:58:43.369 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.28 | totalMs=30.28
2026-03-21 17:58:43.907 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:58:43.907
2026-03-21 17:58:44.879 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:58:44.879
2026-03-21 17:58:44.918 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=34.28
2026-03-21 17:58:44.924 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.55
2026-03-21 17:58:44.931 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-03-21 17:58:44.933 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=53.00 | totalMs=53.00
2026-03-21 17:58:44.933 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:58:44.933
2026-03-21 17:58:44.935 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-21 17:58:44.936 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-21 17:58:44.938 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-21 17:58:44.938 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.11 | totalMs=5.11
2026-03-21 17:58:47.505 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:58:47.505
2026-03-21 17:58:47.531 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=24.86
2026-03-21 17:58:47.532 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=27.10 | totalMs=27.10
2026-03-21 17:58:47.533 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:58:47.533
2026-03-21 17:58:47.534 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-21 17:58:47.536 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-21 17:58:47.537 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-21 17:58:47.537 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.47 | totalMs=4.47
2026-03-21 17:58:47.698 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:58:47.698
2026-03-21 17:58:47.703 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-21 17:58:47.707 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-21 17:58:47.711 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-21 17:58:47.712 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=13.53 | totalMs=13.53
2026-03-21 17:58:48.664 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:58:48.664
2026-03-21 17:58:48.666 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-21 17:58:48.667 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-21 17:58:48.668 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-21 17:58:48.669 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.11 | totalMs=5.11
2026-03-21 17:58:49.925 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:58:49.925
2026-03-21 17:58:49.963 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=37.32
2026-03-21 17:58:49.963 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=38.08 | totalMs=38.08
2026-03-21 17:58:50.030 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:58:50.030
2026-03-21 17:58:50.062 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.77
2026-03-21 17:58:50.066 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.78 | totalMs=35.78
2026-03-21 17:58:50.379 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:58:50.379
2026-03-21 17:58:50.769 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:58:50.769
2026-03-21 18:13:27.896 | step 1 | route=IT_Ticket | empId=8401 | query called at=18:13:27.896
2026-03-21 18:13:27.932 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=35.24
2026-03-21 18:13:27.936 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-21 18:13:27.940 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-21 18:13:27.943 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-21 18:13:27.966 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_it_Ticket_Details | queryMs=21.9
2026-03-21 18:13:28.002 | step 2 | route=IT_Ticket | empId=8401 | query=VMS_Comp_login_proc | queryMs=35.89
2026-03-21 18:13:28.002 | step 3 | route=IT_Ticket | empId=8401 | apiMs=106.20 | totalMs=106.20
2026-03-21 18:13:28.002 | step 1 | route=IT_Ticket | empId=8401 | query called at=18:13:28.002
2026-03-21 18:13:28.020 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=17.66
2026-03-21 18:13:28.022 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-21 18:13:28.023 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-21 18:13:28.023 | step 3 | route=IT_Ticket | empId=8401 | apiMs=20.52 | totalMs=20.52
2026-03-21 18:13:48.199 | step 1 | route=Ticket_SPOC_Approve | empId=8401 | query called at=18:13:48.199
2026-03-21 18:13:48.236 | step 2 | route=Ticket_SPOC_Approve | empId=8401 | query=IT_TIcket_SPOCApp_Report | queryMs=36.43
2026-03-21 18:13:48.239 | step 3 | route=Ticket_SPOC_Approve | empId=8401 | apiMs=39.80 | totalMs=39.80
2026-03-21 18:13:48.589 | step 4 | route=pageRenderd | empId=8401 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:13:48.589
2026-03-21 18:13:55.996 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:13:55.996
2026-03-21 18:13:56.007 | step 2 | route=DesignerTicket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=10.67
2026-03-21 18:13:56.010 | step 3 | route=DesignerTicket | empId=8401 | apiMs=13.94 | totalMs=13.94
2026-03-21 18:13:56.014 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:13:56.014
2026-03-21 18:13:56.018 | step 2 | route=DesignerTicket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-21 18:13:56.018 | step 3 | route=DesignerTicket | empId=8401 | apiMs=3.74 | totalMs=3.74
2026-03-21 18:13:56.018 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:13:56.018
2026-03-21 18:13:56.040 | step 2 | route=DesignerTicket | empId=8401 | query=Desginer_Typeof_Works_Master_Proc | queryMs=21.74
2026-03-21 18:13:56.041 | step 3 | route=DesignerTicket | empId=8401 | apiMs=22.43 | totalMs=22.43
2026-03-21 18:14:17.413 | step 1 | route=HW_Ticket_Report | empId=8401 | query called at=18:14:17.413
2026-03-21 18:14:17.456 | step 2 | route=HW_Ticket_Report | empId=8401 | query=hw_ticket_report_kpi_proc | queryMs=43.22
2026-03-21 18:14:17.457 | step 3 | route=HW_Ticket_Report | empId=8401 | apiMs=44.11 | totalMs=44.11
2026-03-21 18:14:17.790 | step 4 | route=pageRenderd | empId=8401 | Page=HW TICKET REPORT | page fully loaded at : 18:14:17.790
2026-03-21 18:14:22.685 | step 1 | route=IT_Ticket_Report | empId=8401 | query called at=18:14:22.685
2026-03-21 18:14:22.933 | step 2 | route=IT_Ticket_Report | empId=8401 | query=kpi_it_ticket_report_page_proc | queryMs=248.27
2026-03-21 18:14:22.938 | step 3 | route=IT_Ticket_Report | empId=8401 | apiMs=252.85 | totalMs=252.85
2026-03-21 18:14:23.302 | step 4 | route=pageRenderd | empId=8401 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:14:23.302
2026-03-21 18:14:46.565 | step 1 | route=DesignTicketReport | empId=8401 | query called at=18:14:46.565
2026-03-21 18:14:46.632 | step 2 | route=DesignTicketReport | empId=8401 | query=DesignTicket_Report_proc | queryMs=65.59
2026-03-21 18:14:46.636 | step 3 | route=DesignTicketReport | empId=8401 | apiMs=70.04 | totalMs=70.04
2026-03-21 18:14:46.991 | step 4 | route=pageRenderd | empId=8401 | Page=DESIGNER TICKET REPORT | page fully loaded at : 18:14:46.991
2026-03-21 18:14:48.919 | step 1 | route=Ticket_SPOC_Approve | empId=8401 | query called at=18:14:48.919
2026-03-21 18:14:48.934 | step 2 | route=Ticket_SPOC_Approve | empId=8401 | query=IT_TIcket_SPOCApp_Report | queryMs=14.35
2026-03-21 18:14:48.935 | step 3 | route=Ticket_SPOC_Approve | empId=8401 | apiMs=15.18 | totalMs=15.18
2026-03-21 18:14:49.276 | step 4 | route=pageRenderd | empId=8401 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:14:49.276
2026-03-21 18:14:52.730 | step 1 | route=HW_Ticket_Report | empId=8401 | query called at=18:14:52.730
2026-03-21 18:14:52.749 | step 2 | route=HW_Ticket_Report | empId=8401 | query=hw_ticket_report_kpi_proc | queryMs=18.23
2026-03-21 18:14:52.753 | step 3 | route=HW_Ticket_Report | empId=8401 | apiMs=22.68 | totalMs=22.68
2026-03-21 18:14:53.095 | step 4 | route=pageRenderd | empId=8401 | Page=HW TICKET REPORT | page fully loaded at : 18:14:53.095
2026-03-21 18:14:55.793 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:14:55.793
2026-03-21 18:14:55.812 | step 2 | route=DesignerTicket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=17.57
2026-03-21 18:14:55.812 | step 3 | route=DesignerTicket | empId=8401 | apiMs=18.50 | totalMs=18.50
2026-03-21 18:14:55.812 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:14:55.812
2026-03-21 18:14:55.820 | step 2 | route=DesignerTicket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=7.2
2026-03-21 18:14:55.820 | step 3 | route=DesignerTicket | empId=8401 | apiMs=7.80 | totalMs=7.80
2026-03-21 18:14:55.820 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:14:55.820
2026-03-21 18:14:55.828 | step 2 | route=DesignerTicket | empId=8401 | query=Desginer_Typeof_Works_Master_Proc | queryMs=7.7
2026-03-21 18:14:55.829 | step 3 | route=DesignerTicket | empId=8401 | apiMs=8.24 | totalMs=8.24
2026-03-21 18:15:05.536 | step 1 | route=IT_Ticket | empId=8401 | query called at=18:15:05.536
2026-03-21 18:15:05.547 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-21 18:15:05.552 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-21 18:15:05.557 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-21 18:15:05.562 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-21 18:15:05.563 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_it_Ticket_Details | queryMs=1.4
2026-03-21 18:15:05.597 | step 2 | route=IT_Ticket | empId=8401 | query=VMS_Comp_login_proc | queryMs=33.59
2026-03-21 18:15:05.598 | step 3 | route=IT_Ticket | empId=8401 | apiMs=61.25 | totalMs=61.25
2026-03-21 18:15:05.598 | step 1 | route=IT_Ticket | empId=8401 | query called at=18:15:05.598
2026-03-21 18:15:05.599 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-21 18:15:05.601 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-21 18:15:05.602 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-21 18:15:05.602 | step 3 | route=IT_Ticket | empId=8401 | apiMs=4.07 | totalMs=4.07
2026-03-21 18:15:53.383 | step 1 | route=Ticket_Entry_SPOC_Module | empId=8401 | query called at=18:15:53.383
2026-03-21 18:15:53.502 | step 2 | route=Ticket_Entry_SPOC_Module | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=118.35
2026-03-21 18:15:53.506 | step 3 | route=Ticket_Entry_SPOC_Module | empId=8401 | apiMs=122.76 | totalMs=122.76
2026-03-21 18:15:58.128 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=8401 | query called at=18:15:58.128
2026-03-21 18:15:58.142 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=13.08
2026-03-21 18:15:58.145 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=8401 | apiMs=17.03 | totalMs=17.03
2026-03-21 18:19:03.303 | step 1 | route=IT_Ticket | empId=8401 | query called at=18:19:03.303
2026-03-21 18:19:03.329 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=26.09
2026-03-21 18:19:03.335 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-21 18:19:03.340 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-21 18:19:03.345 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-21 18:19:03.347 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-21 18:19:03.380 | step 2 | route=IT_Ticket | empId=8401 | query=VMS_Comp_login_proc | queryMs=33.44
2026-03-21 18:19:03.381 | step 3 | route=IT_Ticket | empId=8401 | apiMs=78.18 | totalMs=78.18
2026-03-21 18:19:03.381 | step 1 | route=IT_Ticket | empId=8401 | query called at=18:19:03.381
2026-03-21 18:19:03.383 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-21 18:19:03.384 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-21 18:19:03.385 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-21 18:19:03.386 | step 3 | route=IT_Ticket | empId=8401 | apiMs=4.46 | totalMs=4.46
2026-03-21 18:19:45.036 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:19:45.036
2026-03-21 18:19:45.046 | step 2 | route=DesignerTicket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=10.29
2026-03-21 18:19:45.051 | step 3 | route=DesignerTicket | empId=8401 | apiMs=15.40 | totalMs=15.40
2026-03-21 18:19:45.055 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:19:45.055
2026-03-21 18:19:45.060 | step 2 | route=DesignerTicket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-21 18:19:45.060 | step 3 | route=DesignerTicket | empId=8401 | apiMs=5.23 | totalMs=5.23
2026-03-21 18:19:45.061 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:19:45.061
2026-03-21 18:19:45.062 | step 2 | route=DesignerTicket | empId=8401 | query=Desginer_Typeof_Works_Master_Proc | queryMs=0.99
2026-03-21 18:19:45.062 | step 3 | route=DesignerTicket | empId=8401 | apiMs=1.68 | totalMs=1.68
2026-03-21 18:23:37.412 | step 1 | route=Designer_TicketSave | empId=8401 | query called at=18:23:37.412
2026-03-21 18:23:37.442 | step 2 | route=Designer_TicketSave | empId=8401 | query=Design_TicketNo_Proc | queryMs=28.72
2026-03-21 18:23:37.446 | step 3 | route=Designer_TicketSave | empId=8401 | apiMs=33.29 | totalMs=33.29
2026-03-21 18:23:37.460 | step 1 | route=Designer_TicketSave | empId=8401 | query called at=18:23:37.460
2026-03-21 18:23:37.463 | step 2 | route=Designer_TicketSave | empId=8401 | query=Design_TicketEntry_Save_proc | queryMs=2.53 | Error=SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Error converting data type nvarchar to int. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.Design_TicketEntry_Save_proc 
                @Division_id=2,@Typeof_worksID=1,@Noof_Design=1 Request for Development of GSTR-3 Adjustment Entry,@User_Remarks=Kindly request ERB to develop the GSTR-3 Adjustment Entry report format and provide the facility to export the report in Excel format with the attached data.,@Severity_ofIssue=1,@Attchament=8401-169-03.Gainup  GSTR 3B Entry.xlsb,@User_Emplno=8401)
2026-03-21 18:23:37.470 | step 5 | route=Designer_TicketSave | empId=8401 | action=Design Ticket Entry Save - ERROR | error => SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Error converting data type nvarchar to int. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.Design_TicketEntry_Save_proc 
                @Division_id=2,@Typeof_worksID=1,@Noof_Design=1 Request for Development of GSTR-3 Adjustment Entry,@User_Remarks=Kindly request ERB to develop the GSTR-3 Adjustment Entry report format and provide the facility to export the report in Excel format with the attached data.,@Severity_ofIssue=1,@Attchament=8401-169-03.Gainup  GSTR 3B Entry.xlsb,@User_Emplno=8401)
2026-03-21 18:23:37.717 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:23:37.717
2026-03-21 18:23:37.727 | step 2 | route=DesignerTicket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=9.97
2026-03-21 18:23:37.728 | step 3 | route=DesignerTicket | empId=8401 | apiMs=10.72 | totalMs=10.72
2026-03-21 18:23:37.728 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:23:37.728
2026-03-21 18:23:37.730 | step 2 | route=DesignerTicket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-21 18:23:37.730 | step 3 | route=DesignerTicket | empId=8401 | apiMs=1.95 | totalMs=1.95
2026-03-21 18:23:37.730 | step 1 | route=DesignerTicket | empId=8401 | query called at=18:23:37.730
2026-03-21 18:23:37.732 | step 2 | route=DesignerTicket | empId=8401 | query=Desginer_Typeof_Works_Master_Proc | queryMs=1.31
2026-03-21 18:23:37.732 | step 3 | route=DesignerTicket | empId=8401 | apiMs=1.84 | totalMs=1.84
2026-03-21 18:24:41.935 | step 1 | route=IT_Ticket | empId=8401 | query called at=18:24:41.935
2026-03-21 18:24:41.950 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=14.34
2026-03-21 18:24:41.955 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-21 18:24:41.960 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-21 18:24:41.964 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-21 18:24:41.966 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-03-21 18:24:42.000 | step 2 | route=IT_Ticket | empId=8401 | query=VMS_Comp_login_proc | queryMs=33.98
2026-03-21 18:24:42.001 | step 3 | route=IT_Ticket | empId=8401 | apiMs=65.56 | totalMs=65.56
2026-03-21 18:24:42.001 | step 1 | route=IT_Ticket | empId=8401 | query called at=18:24:42.001
2026-03-21 18:24:42.002 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-21 18:24:42.004 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-21 18:24:42.005 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-21 18:24:42.005 | step 3 | route=IT_Ticket | empId=8401 | apiMs=4.59 | totalMs=4.59
2026-03-21 18:25:03.038 | step 1 | route=Ticket_Entry_SPOC_Module | empId=8401 | query called at=18:25:03.038
2026-03-21 18:25:03.140 | step 2 | route=Ticket_Entry_SPOC_Module | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=101.92
2026-03-21 18:25:03.140 | step 3 | route=Ticket_Entry_SPOC_Module | empId=8401 | apiMs=102.73 | totalMs=102.73
2026-03-21 18:25:06.963 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=8401 | query called at=18:25:06.963
2026-03-21 18:25:06.978 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=14.79
2026-03-21 18:25:06.984 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=8401 | apiMs=20.61 | totalMs=20.61
2026-03-21 18:28:52.979 | step 1 | route=IT_TicketPost | empId=8401 | query called at=18:28:52.979
2026-03-21 18:28:53.007 | step 2 | route=IT_TicketPost | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=26.97
2026-03-21 18:28:53.011 | step 3 | route=IT_TicketPost | empId=8401 | apiMs=31.45 | totalMs=31.45
2026-03-21 18:28:53.024 | step 1 | route=IT_TicketPost | empId=8401 | query called at=18:28:53.024
2026-03-21 18:28:53.219 | step 2 | route=IT_TicketPost | empId=8401 | query=IT_Ticket_Save_SPOC | queryMs=194.22
2026-03-21 18:28:53.221 | step 3 | route=IT_TicketPost | empId=8401 | apiMs=196.75 | totalMs=196.75
2026-03-21 18:28:53.221 | step 1 | route=IT_TicketPost | empId=8401 | query called at=18:28:53.221
2026-03-21 18:28:53.224 | step 2 | route=IT_TicketPost | empId=8401 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-21 18:28:53.224 | step 3 | route=IT_TicketPost | empId=8401 | apiMs=2.51 | totalMs=2.51
2026-03-21 18:28:54.834 | step 1 | route=IT_Ticket | empId=8401 | query called at=18:28:54.834
2026-03-21 18:28:54.845 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-21 18:28:54.850 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-21 18:28:54.855 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-21 18:28:54.859 | step 2 | route=IT_Ticket | empId=8401 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-21 18:28:54.861 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-21 18:28:54.895 | step 2 | route=IT_Ticket | empId=8401 | query=VMS_Comp_login_proc | queryMs=33.57
2026-03-21 18:28:54.895 | step 3 | route=IT_Ticket | empId=8401 | apiMs=60.52 | totalMs=60.52
2026-03-21 18:28:54.895 | step 1 | route=IT_Ticket | empId=8401 | query called at=18:28:54.895
2026-03-21 18:28:54.897 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-21 18:28:54.898 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-21 18:28:54.900 | step 2 | route=IT_Ticket | empId=8401 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-21 18:28:54.900 | step 3 | route=IT_Ticket | empId=8401 | apiMs=4.71 | totalMs=4.71
2026-03-21 19:15:49.123 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=19:15:49.123
2026-03-21 19:15:49.162 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=38.75
2026-03-21 19:15:49.166 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=43.16 | totalMs=43.16
2026-03-21 19:15:50.113 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:15:50.113
2026-03-22 08:49:48.908 | step 5 | route=dashboard | empId=AST0057 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-22 22:55:30.978 | step 1 | route=Ticket_SPOC_Approve | empId=69006 | query called at=22:55:30.978
2026-03-22 22:55:31.220 | step 2 | route=Ticket_SPOC_Approve | empId=69006 | query=IT_TIcket_SPOCApp_Report | queryMs=241.56
2026-03-22 22:55:31.221 | step 3 | route=Ticket_SPOC_Approve | empId=69006 | apiMs=242.59 | totalMs=242.59
2026-03-22 22:55:32.901 | step 1 | route=Ticket_SPOC_Approve | empId=69006 | query called at=22:55:32.901
2026-03-22 22:55:32.915 | step 2 | route=Ticket_SPOC_Approve | empId=69006 | query=IT_TIcket_SPOCApp_Report | queryMs=13.47
2026-03-22 22:55:32.916 | step 3 | route=Ticket_SPOC_Approve | empId=69006 | apiMs=14.23 | totalMs=14.23
2026-03-22 22:55:34.525 | step 4 | route=pageRenderd | empId=69006 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 22:55:34.525
2026-03-23 09:27:03.312 | step 1 | route=IT_Ticket | empId=29476 | query called at=09:27:03.312
2026-03-23 09:27:03.372 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=59.64
2026-03-23 09:27:03.374 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-23 09:27:03.375 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 09:27:03.387 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=11.77
2026-03-23 09:27:03.437 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=49.37
2026-03-23 09:27:03.476 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=38.87
2026-03-23 09:27:03.476 | step 3 | route=IT_Ticket | empId=29476 | apiMs=164.60 | totalMs=164.60
2026-03-23 09:27:03.477 | step 1 | route=IT_Ticket | empId=29476 | query called at=09:27:03.477
2026-03-23 09:27:03.495 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=17.78
2026-03-23 09:27:03.516 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=20.59
2026-03-23 09:27:03.527 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=10.92
2026-03-23 09:27:03.527 | step 3 | route=IT_Ticket | empId=29476 | apiMs=50.42 | totalMs=50.42
2026-03-23 09:27:12.564 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29476 | query called at=09:27:12.564
2026-03-23 09:27:13.010 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=445.6
2026-03-23 09:27:13.013 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29476 | apiMs=449.50 | totalMs=449.50
2026-03-23 09:27:18.228 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29476 | query called at=09:27:18.228
2026-03-23 09:27:18.244 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=15.4
2026-03-23 09:27:18.247 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29476 | apiMs=19.35 | totalMs=19.35
2026-03-23 09:28:17.232 | step 1 | route=HW_Ticket_Report | empId=31088 | query called at=09:28:17.232
2026-03-23 09:28:17.705 | step 2 | route=HW_Ticket_Report | empId=31088 | query=hw_ticket_report_kpi_proc | queryMs=472.91
2026-03-23 09:28:17.709 | step 3 | route=HW_Ticket_Report | empId=31088 | apiMs=477.06 | totalMs=477.06
2026-03-23 09:28:18.460 | step 4 | route=pageRenderd | empId=31088 | Page=HW TICKET REPORT | page fully loaded at : 09:28:18.460
2026-03-23 09:28:21.612 | step 1 | route=IT_Ticket_Report | empId=29476 | query called at=09:28:21.612
2026-03-23 09:28:22.168 | step 2 | route=IT_Ticket_Report | empId=29476 | query=kpi_it_ticket_report_page_proc | queryMs=555.55
2026-03-23 09:28:22.168 | step 3 | route=IT_Ticket_Report | empId=29476 | apiMs=556.44 | totalMs=556.44
2026-03-23 09:28:25.649 | step 1 | route=IT_Ticket | empId=31088 | query called at=09:28:25.649
2026-03-23 09:28:25.661 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-03-23 09:28:25.665 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-23 09:28:25.670 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-23 09:28:25.674 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-23 09:28:25.676 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-23 09:28:25.696 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=20.5
2026-03-23 09:28:25.697 | step 3 | route=IT_Ticket | empId=31088 | apiMs=47.79 | totalMs=47.79
2026-03-23 09:28:25.697 | step 1 | route=IT_Ticket | empId=31088 | query called at=09:28:25.697
2026-03-23 09:28:25.698 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 09:28:25.729 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=30.03
2026-03-23 09:28:25.730 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-23 09:28:25.730 | step 3 | route=IT_Ticket | empId=31088 | apiMs=32.94 | totalMs=32.94
2026-03-23 09:28:27.503 | step 4 | route=pageRenderd | empId=29476 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:28:27.503
2026-03-23 09:28:40.586 | step 1 | route=IT_Ticket | empId=29476 | query called at=09:28:40.586
2026-03-23 09:28:40.602 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=15.27
2026-03-23 09:28:40.616 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-23 09:28:40.632 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=12.23
2026-03-23 09:28:40.640 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=5.52
2026-03-23 09:28:40.649 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=7.93
2026-03-23 09:28:40.709 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=59.96
2026-03-23 09:28:40.709 | step 3 | route=IT_Ticket | empId=29476 | apiMs=123.46 | totalMs=123.46
2026-03-23 09:28:40.710 | step 1 | route=IT_Ticket | empId=29476 | query called at=09:28:40.710
2026-03-23 09:28:40.718 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=7.64
2026-03-23 09:28:40.726 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=8.4
2026-03-23 09:28:40.736 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=9.25
2026-03-23 09:28:40.736 | step 3 | route=IT_Ticket | empId=29476 | apiMs=26.47 | totalMs=26.47
2026-03-23 09:28:46.597 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29476 | query called at=09:28:46.597
2026-03-23 09:28:47.027 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=429.43
2026-03-23 09:28:47.030 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29476 | apiMs=433.44 | totalMs=433.44
2026-03-23 09:28:53.158 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29476 | query called at=09:28:53.158
2026-03-23 09:28:53.170 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-03-23 09:28:53.174 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29476 | apiMs=16.53 | totalMs=16.53
2026-03-23 09:29:01.310 | step 1 | route=HW_TicketFun | empId= | query called at=09:29:01.310
2026-03-23 09:29:01.321 | step 2 | route=HW_TicketFun | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=10.33
2026-03-23 09:29:01.326 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.18 | totalMs=15.18
2026-03-23 09:29:21.255 | step 1 | route=HW_TicketPost | empId=31088 | query called at=09:29:21.255
2026-03-23 09:29:21.305 | step 2 | route=HW_TicketPost | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=49.36
2026-03-23 09:29:21.311 | step 3 | route=HW_TicketPost | empId=31088 | apiMs=55.55 | totalMs=55.55
2026-03-23 09:29:21.315 | step 1 | route=HW_TicketPost | empId=31088 | query called at=09:29:21.315
2026-03-23 09:29:21.382 | step 2 | route=HW_TicketPost | empId=31088 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=63.28
2026-03-23 09:29:21.382 | step 3 | route=HW_TicketPost | empId=31088 | apiMs=66.99 | totalMs=66.99
2026-03-23 09:29:21.382 | step 1 | route=HW_TicketPost | empId=31088 | query called at=09:29:21.382
2026-03-23 09:29:21.390 | step 2 | route=HW_TicketPost | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=7.87
2026-03-23 09:29:21.391 | step 3 | route=HW_TicketPost | empId=31088 | apiMs=8.41 | totalMs=8.41
2026-03-23 09:29:21.391 | step 1 | route=HW_TicketPost | empId=31088 | query called at=09:29:21.391
2026-03-23 09:29:21.498 | step 2 | route=HW_TicketPost | empId=31088 | query=hw_ticket_save_proc_kpi | queryMs=106.28
2026-03-23 09:29:21.510 | step 3 | route=HW_TicketPost | empId=31088 | apiMs=119.45 | totalMs=119.45
2026-03-23 09:29:45.493 | step 1 | route=IT_Ticket | empId=31088 | query called at=09:29:45.493
2026-03-23 09:29:45.509 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=15.58
2026-03-23 09:29:45.522 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-23 09:29:45.534 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=8.87
2026-03-23 09:29:45.543 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=5.09
2026-03-23 09:29:45.552 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=8.47
2026-03-23 09:29:45.634 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=81.67
2026-03-23 09:29:45.634 | step 3 | route=IT_Ticket | empId=31088 | apiMs=141.07 | totalMs=141.07
2026-03-23 09:29:45.635 | step 1 | route=IT_Ticket | empId=31088 | query called at=09:29:45.635
2026-03-23 09:29:45.640 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=5.16
2026-03-23 09:29:45.642 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-23 09:29:45.643 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-23 09:29:45.643 | step 3 | route=IT_Ticket | empId=31088 | apiMs=8.09 | totalMs=8.09
2026-03-23 09:31:37.102 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:31:37.102
2026-03-23 09:31:37.126 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=23.97
2026-03-23 09:31:37.131 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-23 09:31:37.135 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-23 09:31:37.139 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-23 09:31:37.140 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-23 09:31:37.162 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=21.64
2026-03-23 09:31:37.163 | step 3 | route=IT_Ticket | empId=59261 | apiMs=60.70 | totalMs=60.70
2026-03-23 09:31:37.163 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:31:37.163
2026-03-23 09:31:37.174 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=10.54
2026-03-23 09:31:37.175 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-23 09:31:37.176 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-23 09:31:37.176 | step 3 | route=IT_Ticket | empId=59261 | apiMs=13.20 | totalMs=13.20
2026-03-23 09:31:55.610 | step 1 | route=IT_Ticket | empId=64248 | query called at=09:31:55.610
2026-03-23 09:31:55.620 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-23 09:31:55.622 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-23 09:31:55.623 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-23 09:31:55.624 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-23 09:31:55.625 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-23 09:31:55.661 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=35.43
2026-03-23 09:31:55.661 | step 3 | route=IT_Ticket | empId=64248 | apiMs=51.19 | totalMs=51.19
2026-03-23 09:31:55.662 | step 1 | route=IT_Ticket | empId=64248 | query called at=09:31:55.662
2026-03-23 09:31:55.663 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-23 09:31:55.664 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 09:31:55.665 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-23 09:31:55.666 | step 3 | route=IT_Ticket | empId=64248 | apiMs=3.91 | totalMs=3.91
2026-03-23 09:32:10.350 | step 1 | route=Ticket_Entry_SPOC_Module | empId=64248 | query called at=09:32:10.350
2026-03-23 09:32:10.651 | step 2 | route=Ticket_Entry_SPOC_Module | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=300.89
2026-03-23 09:32:10.652 | step 3 | route=Ticket_Entry_SPOC_Module | empId=64248 | apiMs=301.83 | totalMs=301.83
2026-03-23 09:32:15.487 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query called at=09:32:15.487
2026-03-23 09:32:15.505 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=16.89
2026-03-23 09:32:15.509 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64248 | apiMs=21.38 | totalMs=21.38
2026-03-23 09:34:18.004 | step 1 | route=IT_TicketPost | empId=64248 | query called at=09:34:18.004
2026-03-23 09:34:18.018 | step 2 | route=IT_TicketPost | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=13.41
2026-03-23 09:34:18.021 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=16.87 | totalMs=16.87
2026-03-23 09:34:18.024 | step 1 | route=IT_TicketPost | empId=64248 | query called at=09:34:18.024
2026-03-23 09:34:18.671 | step 2 | route=IT_TicketPost | empId=64248 | query=IT_Ticket_Save_SPOC | queryMs=644.95
2026-03-23 09:34:18.715 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=690.85 | totalMs=690.85
2026-03-23 09:34:18.715 | step 1 | route=IT_TicketPost | empId=64248 | query called at=09:34:18.715
2026-03-23 09:34:18.745 | step 2 | route=IT_TicketPost | empId=64248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.54
2026-03-23 09:34:18.745 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=30.12 | totalMs=30.12
2026-03-23 09:34:26.970 | step 1 | route=IT_Ticket | empId=64248 | query called at=09:34:26.970
2026-03-23 09:34:26.988 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=16.86
2026-03-23 09:34:27.005 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=14.25
2026-03-23 09:34:27.018 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-23 09:34:27.033 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=12.2
2026-03-23 09:34:27.034 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-23 09:34:27.141 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=106.58
2026-03-23 09:34:27.142 | step 3 | route=IT_Ticket | empId=64248 | apiMs=171.74 | totalMs=171.74
2026-03-23 09:34:27.142 | step 1 | route=IT_Ticket | empId=64248 | query called at=09:34:27.142
2026-03-23 09:34:27.145 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=2.02
2026-03-23 09:34:27.156 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=10.23
2026-03-23 09:34:27.157 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-23 09:34:27.157 | step 3 | route=IT_Ticket | empId=64248 | apiMs=14.79 | totalMs=14.79
2026-03-23 09:34:32.087 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:34:32.087
2026-03-23 09:34:32.104 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=16.65
2026-03-23 09:34:32.113 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.3
2026-03-23 09:34:32.126 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=12.71
2026-03-23 09:34:32.141 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=14.86
2026-03-23 09:34:32.150 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=8.29
2026-03-23 09:34:32.203 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=52.42
2026-03-23 09:34:32.203 | step 3 | route=IT_Ticket | empId=48116 | apiMs=115.79 | totalMs=115.79
2026-03-23 09:34:32.203 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:34:32.203
2026-03-23 09:34:32.211 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=7.75
2026-03-23 09:34:32.220 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-23 09:34:32.228 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-03-23 09:34:32.229 | step 3 | route=IT_Ticket | empId=48116 | apiMs=25.29 | totalMs=25.29
2026-03-23 09:34:40.349 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=09:34:40.349
2026-03-23 09:34:40.635 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=285.79
2026-03-23 09:34:40.635 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=286.67 | totalMs=286.67
2026-03-23 09:34:42.953 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=09:34:42.953
2026-03-23 09:34:42.972 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=15.76
2026-03-23 09:34:42.975 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=22.35 | totalMs=22.35
2026-03-23 09:35:11.017 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:35:11.017
2026-03-23 09:35:11.032 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=14.69
2026-03-23 09:35:11.033 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=15.53 | totalMs=15.53
2026-03-23 09:35:11.033 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:35:11.033
2026-03-23 09:35:13.373 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=2339.5
2026-03-23 09:35:14.055 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=3,021.61 | totalMs=3,021.61
2026-03-23 09:35:14.055 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:35:14.055
2026-03-23 09:35:14.064 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.21
2026-03-23 09:35:14.064 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=8.98 | totalMs=8.98
2026-03-23 09:35:16.889 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:35:16.889
2026-03-23 09:35:16.906 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=16.09
2026-03-23 09:35:16.918 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.69
2026-03-23 09:35:16.926 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=5.09
2026-03-23 09:35:16.935 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-03-23 09:35:16.936 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-03-23 09:35:16.973 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=36.11
2026-03-23 09:35:16.973 | step 3 | route=IT_Ticket | empId=48116 | apiMs=83.86 | totalMs=83.86
2026-03-23 09:35:16.974 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:35:16.974
2026-03-23 09:35:16.981 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=7.5
2026-03-23 09:35:16.990 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-23 09:35:16.998 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.35
2026-03-23 09:35:16.999 | step 3 | route=IT_Ticket | empId=48116 | apiMs=25.03 | totalMs=25.03
2026-03-23 09:37:33.877 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:37:33.877
2026-03-23 09:37:33.901 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=23.12
2026-03-23 09:37:33.905 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-23 09:37:33.909 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-23 09:37:33.913 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-23 09:37:33.914 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-23 09:37:33.936 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=22.03
2026-03-23 09:37:33.937 | step 3 | route=IT_Ticket | empId=57185 | apiMs=59.73 | totalMs=59.73
2026-03-23 09:37:33.937 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:37:33.937
2026-03-23 09:37:33.948 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=10.19
2026-03-23 09:37:33.949 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-23 09:37:33.950 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-23 09:37:33.950 | step 3 | route=IT_Ticket | empId=57185 | apiMs=13.02 | totalMs=13.02
2026-03-23 09:37:51.256 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=09:37:51.256
2026-03-23 09:37:51.413 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=156.5
2026-03-23 09:37:51.413 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=157.31 | totalMs=157.31
2026-03-23 09:37:53.006 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=09:37:53.006
2026-03-23 09:37:53.025 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=19.25
2026-03-23 09:37:53.029 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=23.64 | totalMs=23.64
2026-03-23 09:38:37.051 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:38:37.051
2026-03-23 09:38:37.062 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-23 09:38:37.066 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=14.99 | totalMs=14.99
2026-03-23 09:38:37.070 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:38:37.070
2026-03-23 09:38:37.096 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=22.53
2026-03-23 09:38:37.098 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=27.83 | totalMs=27.83
2026-03-23 09:38:37.098 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:38:37.098
2026-03-23 09:38:37.127 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.43
2026-03-23 09:38:37.127 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=29.12 | totalMs=29.12
2026-03-23 09:38:37.609 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:38:37.609
2026-03-23 09:38:37.619 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-23 09:38:37.621 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-23 09:38:37.622 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 09:38:37.624 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 09:38:37.625 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-23 09:38:37.665 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=39.26
2026-03-23 09:38:37.665 | step 3 | route=IT_Ticket | empId=57185 | apiMs=55.98 | totalMs=55.98
2026-03-23 09:38:37.665 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:38:37.665
2026-03-23 09:38:37.667 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-23 09:38:37.668 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-23 09:38:37.670 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-23 09:38:37.670 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.67 | totalMs=4.67
2026-03-23 09:39:17.069 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:39:17.069
2026-03-23 09:39:17.140 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=70.09
2026-03-23 09:39:17.144 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=74.89 | totalMs=74.89
2026-03-23 09:39:17.977 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:17.977
2026-03-23 09:39:22.599 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:39:22.599
2026-03-23 09:39:22.678 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=78.62
2026-03-23 09:39:22.687 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=87.64 | totalMs=87.64
2026-03-23 09:39:22.693 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:39:22.693
2026-03-23 09:39:22.702 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-23 09:39:22.703 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-23 09:39:22.704 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-23 09:39:22.704 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=11.34 | totalMs=11.34
2026-03-23 09:39:22.959 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:39:22.959
2026-03-23 09:39:22.980 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=20.66
2026-03-23 09:39:22.980 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=21.39 | totalMs=21.39
2026-03-23 09:39:23.696 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:23.696
2026-03-23 09:47:27.685 | step 1 | route=IT_Ticket | empId=34950 | query called at=09:47:27.685
2026-03-23 09:47:27.714 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=28.65
2026-03-23 09:47:27.719 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-23 09:47:27.723 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-23 09:47:27.727 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-23 09:47:27.743 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=15.65
2026-03-23 09:47:27.781 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=38.29
2026-03-23 09:47:27.782 | step 3 | route=IT_Ticket | empId=34950 | apiMs=96.52 | totalMs=96.52
2026-03-23 09:47:27.782 | step 1 | route=IT_Ticket | empId=34950 | query called at=09:47:27.782
2026-03-23 09:47:27.800 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=18.12
2026-03-23 09:47:27.802 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 09:47:27.803 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-23 09:47:27.803 | step 3 | route=IT_Ticket | empId=34950 | apiMs=21.31 | totalMs=21.31
2026-03-23 09:47:35.220 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=09:47:35.220
2026-03-23 09:47:35.499 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=278.91
2026-03-23 09:47:35.500 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=279.75 | totalMs=279.75
2026-03-23 09:47:38.564 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=09:47:38.564
2026-03-23 09:47:38.575 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-03-23 09:47:38.578 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=14.53 | totalMs=14.53
2026-03-23 09:48:30.715 | step 1 | route=IT_TicketPost | empId=34950 | query called at=09:48:30.715
2026-03-23 09:48:30.750 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=34.71
2026-03-23 09:48:30.751 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=35.70 | totalMs=35.70
2026-03-23 09:48:30.751 | step 1 | route=IT_TicketPost | empId=34950 | query called at=09:48:30.751
2026-03-23 09:48:30.783 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=31.47
2026-03-23 09:48:30.788 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=36.25 | totalMs=36.25
2026-03-23 09:48:30.788 | step 1 | route=IT_TicketPost | empId=34950 | query called at=09:48:30.788
2026-03-23 09:48:30.817 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.72
2026-03-23 09:48:30.817 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=29.44 | totalMs=29.44
2026-03-23 09:48:30.818 | step 1 | route=IT_TicketPost | empId=34950 | query called at=09:48:30.818
2026-03-23 09:48:30.819 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-23 09:48:30.819 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=1.54 | totalMs=1.54
2026-03-23 09:48:33.090 | step 1 | route=IT_Ticket | empId=34950 | query called at=09:48:33.090
2026-03-23 09:48:33.100 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-23 09:48:33.105 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-23 09:48:33.109 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-23 09:48:33.113 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-23 09:48:33.138 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=24.18
2026-03-23 09:48:33.190 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=51.58
2026-03-23 09:48:33.190 | step 3 | route=IT_Ticket | empId=34950 | apiMs=100.31 | totalMs=100.31
2026-03-23 09:48:33.190 | step 1 | route=IT_Ticket | empId=34950 | query called at=09:48:33.190
2026-03-23 09:48:33.206 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=14.61
2026-03-23 09:48:33.207 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 09:48:33.208 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-23 09:48:33.208 | step 3 | route=IT_Ticket | empId=34950 | apiMs=17.86 | totalMs=17.86
2026-03-23 09:48:45.365 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=09:48:45.365
2026-03-23 09:48:45.638 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=271.97
2026-03-23 09:48:45.638 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=272.80 | totalMs=272.80
2026-03-23 09:48:48.377 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=09:48:48.377
2026-03-23 09:48:48.388 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.72
2026-03-23 09:48:48.391 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=14.65 | totalMs=14.65
2026-03-23 09:49:30.367 | step 1 | route=IT_TicketPost | empId=34950 | query called at=09:49:30.367
2026-03-23 09:49:30.377 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-23 09:49:30.378 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=10.64 | totalMs=10.64
2026-03-23 09:49:30.378 | step 1 | route=IT_TicketPost | empId=34950 | query called at=09:49:30.378
2026-03-23 09:49:30.753 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=374.73
2026-03-23 09:49:30.816 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=437.56 | totalMs=437.56
2026-03-23 09:49:30.816 | step 1 | route=IT_TicketPost | empId=34950 | query called at=09:49:30.816
2026-03-23 09:49:30.819 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.23
2026-03-23 09:49:30.819 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=2.77 | totalMs=2.77
2026-03-23 09:49:30.819 | step 1 | route=IT_TicketPost | empId=34950 | query called at=09:49:30.819
2026-03-23 09:49:30.821 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-23 09:49:30.822 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=2.25 | totalMs=2.25
2026-03-23 09:49:34.288 | step 1 | route=IT_Ticket | empId=34950 | query called at=09:49:34.288
2026-03-23 09:49:34.300 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-03-23 09:49:34.305 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-03-23 09:49:34.310 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-23 09:49:34.315 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-23 09:49:34.317 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.72
2026-03-23 09:49:34.355 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=38.44
2026-03-23 09:49:34.356 | step 3 | route=IT_Ticket | empId=34950 | apiMs=67.32 | totalMs=67.32
2026-03-23 09:49:34.356 | step 1 | route=IT_Ticket | empId=34950 | query called at=09:49:34.356
2026-03-23 09:49:34.358 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-03-23 09:49:34.359 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-23 09:49:34.361 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-23 09:49:34.361 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.90 | totalMs=4.90
2026-03-23 09:51:39.083 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:51:39.083
2026-03-23 09:51:39.188 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=103.96
2026-03-23 09:51:39.193 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-23 09:51:39.197 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-03-23 09:51:39.201 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-23 09:51:39.203 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-23 09:51:39.228 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=25.1
2026-03-23 09:51:39.228 | step 3 | route=IT_Ticket | empId=59261 | apiMs=144.97 | totalMs=144.97
2026-03-23 09:51:39.229 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:51:39.229
2026-03-23 09:51:39.230 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-23 09:51:39.231 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-03-23 09:51:39.232 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-23 09:51:39.232 | step 3 | route=IT_Ticket | empId=59261 | apiMs=3.57 | totalMs=3.57
2026-03-23 09:51:45.878 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=09:51:45.878
2026-03-23 09:51:46.297 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=418.67
2026-03-23 09:51:46.301 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=423.19 | totalMs=423.19
2026-03-23 09:51:52.737 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=09:51:52.737
2026-03-23 09:51:52.749 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-03-23 09:51:52.752 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=15.30 | totalMs=15.30
2026-03-23 09:54:13.722 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:54:13.722
2026-03-23 09:54:13.732 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-23 09:54:13.737 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.31 | totalMs=14.31
2026-03-23 09:54:13.740 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:54:13.740
2026-03-23 09:54:13.760 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=15.89
2026-03-23 09:54:13.762 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=21.60 | totalMs=21.60
2026-03-23 09:54:13.762 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:54:13.762
2026-03-23 09:54:13.764 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-23 09:54:13.764 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.87 | totalMs=1.87
2026-03-23 09:54:15.947 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:54:15.947
2026-03-23 09:54:15.958 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-23 09:54:15.960 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-23 09:54:15.961 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-23 09:54:15.963 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-23 09:54:15.964 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-23 09:54:16.005 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=40.07
2026-03-23 09:54:16.005 | step 3 | route=IT_Ticket | empId=59261 | apiMs=57.55 | totalMs=57.55
2026-03-23 09:54:16.005 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:54:16.005
2026-03-23 09:54:16.007 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-23 09:54:16.008 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-23 09:54:16.010 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-23 09:54:16.010 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.54 | totalMs=4.54
2026-03-23 09:56:47.026 | step 1 | route=IT_Ticket | empId=50294 | query called at=09:56:47.026
2026-03-23 09:56:47.060 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=33.77
2026-03-23 09:56:47.066 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-23 09:56:47.071 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 09:56:47.075 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 09:56:47.097 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=21.53
2026-03-23 09:56:47.131 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=33.31
2026-03-23 09:56:47.131 | step 3 | route=IT_Ticket | empId=50294 | apiMs=104.97 | totalMs=104.97
2026-03-23 09:56:47.131 | step 1 | route=IT_Ticket | empId=50294 | query called at=09:56:47.131
2026-03-23 09:56:47.149 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=17.56
2026-03-23 09:56:47.150 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 09:56:47.152 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 09:56:47.152 | step 3 | route=IT_Ticket | empId=50294 | apiMs=20.64 | totalMs=20.64
2026-03-23 09:59:49.938 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=09:59:49.938
2026-03-23 09:59:49.986 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=46.76
2026-03-23 09:59:49.986 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=47.66 | totalMs=47.66
2026-03-23 09:59:50.854 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:50.854
2026-03-23 09:59:58.282 | step 1 | route=SPOC_Entry_Save | empId=18452 | query called at=09:59:58.282
2026-03-23 09:59:58.324 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=IT_Ticket_Update_SPOC | queryMs=41.99
2026-03-23 09:59:58.341 | step 3 | route=SPOC_Entry_Save | empId=18452 | apiMs=59.22 | totalMs=59.22
2026-03-23 09:59:58.344 | step 1 | route=SPOC_Entry_Save | empId=18452 | query called at=09:59:58.344
2026-03-23 09:59:58.354 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.61
2026-03-23 09:59:58.363 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.48
2026-03-23 09:59:58.371 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-03-23 09:59:58.371 | step 3 | route=SPOC_Entry_Save | empId=18452 | apiMs=27.10 | totalMs=27.10
2026-03-23 10:00:03.243 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=10:00:03.243
2026-03-23 10:00:03.259 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=15.23
2026-03-23 10:00:03.263 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=19.60 | totalMs=19.60
2026-03-23 10:00:03.969 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:00:03.969
2026-03-23 10:01:18.890 | step 1 | route=IT_Ticket | empId=50294 | query called at=10:01:18.890
2026-03-23 10:01:18.926 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=34.69
2026-03-23 10:01:18.931 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-23 10:01:18.936 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-23 10:01:18.940 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 10:01:18.962 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=21.6
2026-03-23 10:01:19.001 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=37.97
2026-03-23 10:01:19.001 | step 3 | route=IT_Ticket | empId=50294 | apiMs=110.58 | totalMs=110.58
2026-03-23 10:01:19.001 | step 1 | route=IT_Ticket | empId=50294 | query called at=10:01:19.001
2026-03-23 10:01:19.018 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=16.85
2026-03-23 10:01:19.020 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-23 10:01:19.021 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-23 10:01:19.021 | step 3 | route=IT_Ticket | empId=50294 | apiMs=20.14 | totalMs=20.14
2026-03-23 10:02:53.967 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=10:02:53.967
2026-03-23 10:02:53.997 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=29.03
2026-03-23 10:02:53.997 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=29.78 | totalMs=29.78
2026-03-23 10:03:02.059 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:03:02.059
2026-03-23 10:07:19.379 | step 1 | route=IT_Ticket | empId=62399 | query called at=10:07:19.379
2026-03-23 10:07:19.412 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=32.74
2026-03-23 10:07:19.414 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-23 10:07:19.415 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-23 10:07:19.416 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-23 10:07:19.438 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=21.05
2026-03-23 10:07:19.474 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=36.36
2026-03-23 10:07:19.475 | step 3 | route=IT_Ticket | empId=62399 | apiMs=95.78 | totalMs=95.78
2026-03-23 10:07:19.475 | step 1 | route=IT_Ticket | empId=62399 | query called at=10:07:19.475
2026-03-23 10:07:19.492 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=16.59
2026-03-23 10:07:19.493 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-23 10:07:19.494 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-23 10:07:19.495 | step 3 | route=IT_Ticket | empId=62399 | apiMs=19.68 | totalMs=19.68
2026-03-23 10:07:31.118 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=10:07:31.118
2026-03-23 10:07:31.551 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=432.77
2026-03-23 10:07:31.552 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=433.77 | totalMs=433.77
2026-03-23 10:07:34.715 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=10:07:34.715
2026-03-23 10:07:34.727 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.85
2026-03-23 10:07:34.731 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=16.46 | totalMs=16.46
2026-03-23 10:08:15.307 | step 1 | route=IT_TicketPost | empId=62399 | query called at=10:08:15.307
2026-03-23 10:08:15.318 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-23 10:08:15.319 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=11.16 | totalMs=11.16
2026-03-23 10:08:15.319 | step 1 | route=IT_TicketPost | empId=62399 | query called at=10:08:15.319
2026-03-23 10:08:15.365 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=45.93
2026-03-23 10:08:15.367 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=48.49 | totalMs=48.49
2026-03-23 10:08:15.368 | step 1 | route=IT_TicketPost | empId=62399 | query called at=10:08:15.368
2026-03-23 10:08:15.396 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.57
2026-03-23 10:08:15.396 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=28.25 | totalMs=28.25
2026-03-23 10:08:15.632 | step 1 | route=IT_Ticket | empId=62399 | query called at=10:08:15.632
2026-03-23 10:08:15.643 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-23 10:08:15.644 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-23 10:08:15.646 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-23 10:08:15.647 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-23 10:08:15.649 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-23 10:08:15.685 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=36.17
2026-03-23 10:08:15.685 | step 3 | route=IT_Ticket | empId=62399 | apiMs=53.30 | totalMs=53.30
2026-03-23 10:08:15.686 | step 1 | route=IT_Ticket | empId=62399 | query called at=10:08:15.686
2026-03-23 10:08:15.687 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-23 10:08:15.689 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-23 10:08:15.690 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-23 10:08:15.691 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.85 | totalMs=4.85
2026-03-23 10:13:43.582 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=10:13:43.582
2026-03-23 10:13:43.630 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=46.95
2026-03-23 10:13:43.630 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=47.82 | totalMs=47.82
2026-03-23 10:13:44.050 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:13:44.050
2026-03-23 10:13:56.664 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=10:13:56.664
2026-03-23 10:13:56.723 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=58.72
2026-03-23 10:13:56.737 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=72.74 | totalMs=72.74
2026-03-23 10:13:56.737 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=10:13:56.737
2026-03-23 10:13:56.796 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=57.81
2026-03-23 10:13:56.804 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.32
2026-03-23 10:13:56.813 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.27
2026-03-23 10:13:56.813 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=75.82 | totalMs=75.82
2026-03-23 10:13:57.037 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=10:13:57.037
2026-03-23 10:13:57.055 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=17.74
2026-03-23 10:13:57.056 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=18.49 | totalMs=18.49
2026-03-23 10:13:57.484 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:13:57.484
2026-03-23 10:13:59.189 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:13:59.189
2026-03-23 10:14:48.718 | step 1 | route=IT_Ticket | empId=41819 | query called at=10:14:48.718
2026-03-23 10:14:48.747 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=28.09
2026-03-23 10:14:48.748 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-23 10:14:48.749 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-23 10:14:48.750 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-23 10:14:48.764 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=13.3
2026-03-23 10:14:48.805 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=40.72
2026-03-23 10:14:48.805 | step 3 | route=IT_Ticket | empId=41819 | apiMs=86.85 | totalMs=86.85
2026-03-23 10:14:48.806 | step 1 | route=IT_Ticket | empId=41819 | query called at=10:14:48.806
2026-03-23 10:14:48.828 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=22.05
2026-03-23 10:14:48.829 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-23 10:14:48.830 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-23 10:14:48.830 | step 3 | route=IT_Ticket | empId=41819 | apiMs=24.76 | totalMs=24.76
2026-03-23 10:14:56.930 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41819 | query called at=10:14:56.930
2026-03-23 10:14:57.422 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=491.04
2026-03-23 10:14:57.425 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41819 | apiMs=495.18 | totalMs=495.18
2026-03-23 10:15:00.666 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41819 | query called at=10:15:00.666
2026-03-23 10:15:00.678 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-03-23 10:15:00.682 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41819 | apiMs=15.43 | totalMs=15.43
2026-03-23 10:16:01.870 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:16:01.870
2026-03-23 10:16:01.880 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-23 10:16:01.882 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-23 10:16:01.884 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 10:16:01.885 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-23 10:16:01.886 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-23 10:16:01.926 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=39.08
2026-03-23 10:16:01.926 | step 3 | route=IT_Ticket | empId=39370 | apiMs=56.53 | totalMs=56.53
2026-03-23 10:16:01.927 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:16:01.927
2026-03-23 10:16:01.928 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-23 10:16:01.929 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-23 10:16:01.930 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-23 10:16:01.931 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.03 | totalMs=4.03
2026-03-23 10:16:19.308 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=10:16:19.308
2026-03-23 10:16:19.615 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=307.37
2026-03-23 10:16:19.619 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=311.64 | totalMs=311.64
2026-03-23 10:16:21.188 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=10:16:21.188
2026-03-23 10:16:21.200 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-03-23 10:16:21.205 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=16.44 | totalMs=16.44
2026-03-23 10:16:44.135 | step 1 | route=IT_Ticket | empId=58375 | query called at=10:16:44.135
2026-03-23 10:16:44.147 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-03-23 10:16:44.152 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-23 10:16:44.157 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 10:16:44.161 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-23 10:16:44.162 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-23 10:16:44.202 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=38.86
2026-03-23 10:16:44.202 | step 3 | route=IT_Ticket | empId=58375 | apiMs=66.42 | totalMs=66.42
2026-03-23 10:16:44.202 | step 1 | route=IT_Ticket | empId=58375 | query called at=10:16:44.202
2026-03-23 10:16:44.204 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-23 10:16:44.205 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 10:16:44.206 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-23 10:16:44.207 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.32 | totalMs=4.32
2026-03-23 10:17:00.596 | step 1 | route=IT_TicketPost | empId=41819 | query called at=10:17:00.596
2026-03-23 10:17:00.607 | step 2 | route=IT_TicketPost | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=10.88
2026-03-23 10:17:00.611 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=15.82 | totalMs=15.82
2026-03-23 10:17:00.615 | step 1 | route=IT_TicketPost | empId=41819 | query called at=10:17:00.615
2026-03-23 10:17:00.751 | step 2 | route=IT_TicketPost | empId=41819 | query=IT_Ticket_Save_SPOC | queryMs=132.8
2026-03-23 10:17:00.827 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=211.94 | totalMs=211.94
2026-03-23 10:17:00.828 | step 1 | route=IT_TicketPost | empId=41819 | query called at=10:17:00.828
2026-03-23 10:17:00.830 | step 2 | route=IT_TicketPost | empId=41819 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-23 10:17:00.830 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=2.57 | totalMs=2.57
2026-03-23 10:17:00.831 | step 1 | route=IT_TicketPost | empId=41819 | query called at=10:17:00.831
2026-03-23 10:17:00.832 | step 2 | route=IT_TicketPost | empId=41819 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-23 10:17:00.833 | step 3 | route=IT_TicketPost | empId=41819 | apiMs=1.79 | totalMs=1.79
2026-03-23 10:17:01.067 | step 1 | route=IT_Ticket | empId=41819 | query called at=10:17:01.067
2026-03-23 10:17:01.083 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=15.83
2026-03-23 10:17:01.093 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=8.95
2026-03-23 10:17:01.103 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-23 10:17:01.113 | step 2 | route=IT_Ticket | empId=41819 | query=KPI_IT_Ticket_Details_New | queryMs=8.74
2026-03-23 10:17:01.122 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_it_Ticket_Details | queryMs=8.94
2026-03-23 10:17:01.208 | step 2 | route=IT_Ticket | empId=41819 | query=VMS_Comp_login_proc | queryMs=85.1
2026-03-23 10:17:01.208 | step 3 | route=IT_Ticket | empId=41819 | apiMs=141.09 | totalMs=141.09
2026-03-23 10:17:01.209 | step 1 | route=IT_Ticket | empId=41819 | query called at=10:17:01.209
2026-03-23 10:17:01.218 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=8.53
2026-03-23 10:17:01.227 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=9.09
2026-03-23 10:17:01.236 | step 2 | route=IT_Ticket | empId=41819 | query=Kpi_HW_Ticket_Details | queryMs=8.7
2026-03-23 10:17:01.237 | step 3 | route=IT_Ticket | empId=41819 | apiMs=27.86 | totalMs=27.86
2026-03-23 10:17:12.828 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=10:17:12.828
2026-03-23 10:17:12.939 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=110.56
2026-03-23 10:17:12.943 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=115.15 | totalMs=115.15
2026-03-23 10:17:14.740 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=10:17:14.740
2026-03-23 10:17:15.170 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=429.76
2026-03-23 10:17:15.174 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=434.27 | totalMs=434.27
2026-03-23 10:17:17.916 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:17:17.916
2026-03-23 10:17:17.927 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-23 10:17:17.931 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=14.29 | totalMs=14.29
2026-03-23 10:17:17.934 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:17:17.934
2026-03-23 10:17:18.126 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=188.99
2026-03-23 10:17:18.158 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=223.92 | totalMs=223.92
2026-03-23 10:17:18.158 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:17:18.158
2026-03-23 10:17:18.160 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-23 10:17:18.160 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.04 | totalMs=2.04
2026-03-23 10:17:18.478 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:17:18.478
2026-03-23 10:17:18.489 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-23 10:17:18.491 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-23 10:17:18.492 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-23 10:17:18.494 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-23 10:17:18.495 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-23 10:17:18.529 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=33.49
2026-03-23 10:17:18.529 | step 3 | route=IT_Ticket | empId=39370 | apiMs=50.67 | totalMs=50.67
2026-03-23 10:17:18.530 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:17:18.530
2026-03-23 10:17:18.531 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-23 10:17:18.536 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=4.91
2026-03-23 10:17:18.545 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=8.3
2026-03-23 10:17:18.545 | step 3 | route=IT_Ticket | empId=39370 | apiMs=15.75 | totalMs=15.75
2026-03-23 10:17:31.829 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=10:17:31.829
2026-03-23 10:17:31.846 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=16.62
2026-03-23 10:17:31.850 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=21.26 | totalMs=21.26
2026-03-23 10:18:07.119 | step 1 | route=Ticket_SPOC_Approve | empId=58155 | query called at=10:18:07.119
2026-03-23 10:18:07.141 | step 2 | route=Ticket_SPOC_Approve | empId=58155 | query=IT_TIcket_SPOCApp_Report | queryMs=20.57
2026-03-23 10:18:07.141 | step 3 | route=Ticket_SPOC_Approve | empId=58155 | apiMs=21.42 | totalMs=21.42
2026-03-23 10:18:07.667 | step 4 | route=pageRenderd | empId=58155 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:18:07.667
2026-03-23 10:18:19.769 | step 1 | route=IT_Ticket | empId=58155 | query called at=10:18:19.769
2026-03-23 10:18:19.779 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-23 10:18:19.781 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-23 10:18:19.782 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 10:18:19.784 | step 2 | route=IT_Ticket | empId=58155 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-23 10:18:19.785 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-23 10:18:19.819 | step 2 | route=IT_Ticket | empId=58155 | query=VMS_Comp_login_proc | queryMs=33.37
2026-03-23 10:18:19.819 | step 3 | route=IT_Ticket | empId=58155 | apiMs=50.46 | totalMs=50.46
2026-03-23 10:18:19.820 | step 1 | route=IT_Ticket | empId=58155 | query called at=10:18:19.820
2026-03-23 10:18:19.821 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-23 10:18:19.823 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 10:18:19.824 | step 2 | route=IT_Ticket | empId=58155 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-23 10:18:19.824 | step 3 | route=IT_Ticket | empId=58155 | apiMs=4.47 | totalMs=4.47
2026-03-23 10:19:54.607 | step 1 | route=IT_Ticket_Report | empId=32722 | query called at=10:19:54.607
2026-03-23 10:19:54.769 | step 2 | route=IT_Ticket_Report | empId=32722 | query=kpi_it_ticket_report_page_proc | queryMs=161.45
2026-03-23 10:19:54.770 | step 3 | route=IT_Ticket_Report | empId=32722 | apiMs=162.27 | totalMs=162.27
2026-03-23 10:19:55.799 | step 4 | route=pageRenderd | empId=32722 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:19:55.799
2026-03-23 10:19:59.566 | step 1 | route=IT_TicketPost | empId=58375 | query called at=10:19:59.566
2026-03-23 10:19:59.577 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-23 10:19:59.577 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=11.04 | totalMs=11.04
2026-03-23 10:19:59.578 | step 1 | route=IT_TicketPost | empId=58375 | query called at=10:19:59.578
2026-03-23 10:19:59.585 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=6.95
2026-03-23 10:19:59.592 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=14.75 | totalMs=14.75
2026-03-23 10:19:59.593 | step 1 | route=IT_TicketPost | empId=58375 | query called at=10:19:59.593
2026-03-23 10:19:59.594 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-23 10:19:59.595 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.22 | totalMs=2.22
2026-03-23 10:19:59.595 | step 1 | route=IT_TicketPost | empId=58375 | query called at=10:19:59.595
2026-03-23 10:19:59.596 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-23 10:19:59.597 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=1.60 | totalMs=1.60
2026-03-23 10:19:59.821 | step 1 | route=IT_Ticket | empId=58375 | query called at=10:19:59.821
2026-03-23 10:19:59.831 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-23 10:19:59.833 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-23 10:19:59.834 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-23 10:19:59.836 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 10:19:59.837 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-23 10:19:59.872 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=34.58
2026-03-23 10:19:59.872 | step 3 | route=IT_Ticket | empId=58375 | apiMs=51.10 | totalMs=51.10
2026-03-23 10:19:59.873 | step 1 | route=IT_Ticket | empId=58375 | query called at=10:19:59.873
2026-03-23 10:19:59.874 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-23 10:19:59.876 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 10:19:59.877 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-23 10:19:59.877 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.47 | totalMs=4.47
2026-03-23 10:20:03.369 | step 1 | route=IT_Ticket | empId=32722 | query called at=10:20:03.369
2026-03-23 10:20:03.379 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-23 10:20:03.385 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-23 10:20:03.389 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-23 10:20:03.393 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-23 10:20:03.394 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-23 10:20:03.428 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=33.62
2026-03-23 10:20:03.429 | step 3 | route=IT_Ticket | empId=32722 | apiMs=59.68 | totalMs=59.68
2026-03-23 10:20:03.429 | step 1 | route=IT_Ticket | empId=32722 | query called at=10:20:03.429
2026-03-23 10:20:03.430 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-23 10:20:03.432 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 10:20:03.433 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 10:20:03.433 | step 3 | route=IT_Ticket | empId=32722 | apiMs=4.04 | totalMs=4.04
2026-03-23 10:23:39.345 | step 1 | route=IT_Ticket | empId=32722 | query called at=10:23:39.345
2026-03-23 10:23:39.414 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=68.68
2026-03-23 10:23:39.425 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=6.56
2026-03-23 10:23:39.436 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=6.99
2026-03-23 10:23:39.447 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=7.51
2026-03-23 10:23:39.500 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=53.35
2026-03-23 10:23:39.612 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=110.74
2026-03-23 10:23:39.612 | step 3 | route=IT_Ticket | empId=32722 | apiMs=267.08 | totalMs=267.08
2026-03-23 10:23:39.612 | step 1 | route=IT_Ticket | empId=32722 | query called at=10:23:39.612
2026-03-23 10:23:39.666 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=53.11
2026-03-23 10:23:39.680 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=13.77
2026-03-23 10:23:39.695 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=15.02
2026-03-23 10:23:39.696 | step 3 | route=IT_Ticket | empId=32722 | apiMs=83.26 | totalMs=83.26
2026-03-23 10:25:02.742 | step 1 | route=Ticket_SPOC_Approve | empId=44099 | query called at=10:25:02.742
2026-03-23 10:25:02.787 | step 2 | route=Ticket_SPOC_Approve | empId=44099 | query=IT_TIcket_SPOCApp_Report | queryMs=44.49
2026-03-23 10:25:02.787 | step 3 | route=Ticket_SPOC_Approve | empId=44099 | apiMs=45.39 | totalMs=45.39
2026-03-23 10:25:03.467 | step 4 | route=pageRenderd | empId=44099 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:03.467
2026-03-23 10:25:13.560 | step 1 | route=SPOC_Entry_Save | empId=44099 | query called at=10:25:13.560
2026-03-23 10:25:13.587 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=IT_Ticket_Update_SPOC | queryMs=23.48
2026-03-23 10:25:13.592 | step 3 | route=SPOC_Entry_Save | empId=44099 | apiMs=31.91 | totalMs=31.91
2026-03-23 10:25:13.592 | step 1 | route=SPOC_Entry_Save | empId=44099 | query called at=10:25:13.592
2026-03-23 10:25:13.621 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.83
2026-03-23 10:25:13.623 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-23 10:25:13.624 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-23 10:25:13.625 | step 3 | route=SPOC_Entry_Save | empId=44099 | apiMs=32.52 | totalMs=32.52
2026-03-23 10:25:16.007 | step 1 | route=Ticket_SPOC_Approve | empId=44099 | query called at=10:25:16.007
2026-03-23 10:25:16.029 | step 2 | route=Ticket_SPOC_Approve | empId=44099 | query=IT_TIcket_SPOCApp_Report | queryMs=21.11
2026-03-23 10:25:16.032 | step 3 | route=Ticket_SPOC_Approve | empId=44099 | apiMs=24.67 | totalMs=24.67
2026-03-23 10:25:16.497 | step 4 | route=pageRenderd | empId=44099 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:16.497
2026-03-23 10:32:49.619 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:32:49.619
2026-03-23 10:32:49.644 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=24.84
2026-03-23 10:32:49.650 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-23 10:32:49.654 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-23 10:32:49.658 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-23 10:32:49.842 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=183.71
2026-03-23 10:32:49.882 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=39.51
2026-03-23 10:32:49.882 | step 3 | route=IT_Ticket | empId=60888 | apiMs=263.40 | totalMs=263.40
2026-03-23 10:32:49.882 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:32:49.882
2026-03-23 10:32:49.901 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=17.89
2026-03-23 10:32:49.902 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 10:32:49.903 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-23 10:32:49.904 | step 3 | route=IT_Ticket | empId=60888 | apiMs=21.25 | totalMs=21.25
2026-03-23 10:33:49.331 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60888 | query called at=10:33:49.331
2026-03-23 10:33:49.761 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=430.21
2026-03-23 10:33:49.765 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60888 | apiMs=434.60 | totalMs=434.60
2026-03-23 10:33:52.131 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query called at=10:33:52.131
2026-03-23 10:33:52.233 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=97.89
2026-03-23 10:33:52.236 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60888 | apiMs=105.02 | totalMs=105.02
2026-03-23 10:34:35.616 | step 1 | route=IT_TicketPost | empId=60888 | query called at=10:34:35.616
2026-03-23 10:34:35.627 | step 2 | route=IT_TicketPost | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-23 10:34:35.627 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=11.10 | totalMs=11.10
2026-03-23 10:34:35.628 | step 1 | route=IT_TicketPost | empId=60888 | query called at=10:34:35.628
2026-03-23 10:34:35.665 | step 2 | route=IT_TicketPost | empId=60888 | query=IT_Ticket_Save_SPOC | queryMs=37.54
2026-03-23 10:34:35.670 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=41.92 | totalMs=41.92
2026-03-23 10:34:35.670 | step 1 | route=IT_TicketPost | empId=60888 | query called at=10:34:35.670
2026-03-23 10:34:35.687 | step 2 | route=IT_TicketPost | empId=60888 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.7
2026-03-23 10:34:35.687 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=17.12 | totalMs=17.12
2026-03-23 10:34:35.906 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:34:35.906
2026-03-23 10:34:35.916 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-23 10:34:35.918 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-23 10:34:35.920 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-23 10:34:35.921 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-23 10:34:35.923 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-23 10:34:35.968 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=44.91
2026-03-23 10:34:35.968 | step 3 | route=IT_Ticket | empId=60888 | apiMs=61.70 | totalMs=61.70
2026-03-23 10:34:35.968 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:34:35.968
2026-03-23 10:34:35.977 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=8.57
2026-03-23 10:34:35.986 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=8.35
2026-03-23 10:34:35.994 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=8.37
2026-03-23 10:34:35.994 | step 3 | route=IT_Ticket | empId=60888 | apiMs=26.14 | totalMs=26.14
2026-03-23 10:39:33.701 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=10:39:33.701
2026-03-23 10:39:33.748 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=46.06
2026-03-23 10:39:33.752 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=50.43 | totalMs=50.43
2026-03-23 10:39:34.494 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:34.494
2026-03-23 10:39:43.550 | step 1 | route=SPOC_Entry_Save | empId=38205 | query called at=10:39:43.550
2026-03-23 10:39:43.595 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=IT_Ticket_Update_SPOC | queryMs=45.27
2026-03-23 10:39:43.599 | step 3 | route=SPOC_Entry_Save | empId=38205 | apiMs=49.87 | totalMs=49.87
2026-03-23 10:39:43.600 | step 1 | route=SPOC_Entry_Save | empId=38205 | query called at=10:39:43.600
2026-03-23 10:39:43.629 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.26
2026-03-23 10:39:43.630 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-23 10:39:43.632 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-23 10:39:43.632 | step 3 | route=SPOC_Entry_Save | empId=38205 | apiMs=32.12 | totalMs=32.12
2026-03-23 10:39:43.858 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=10:39:43.858
2026-03-23 10:39:43.873 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=15.5
2026-03-23 10:39:43.874 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=16.10 | totalMs=16.10
2026-03-23 10:39:44.352 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:44.352
2026-03-23 10:40:01.830 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:40:01.830
2026-03-23 10:40:01.852 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=21.5
2026-03-23 10:40:01.853 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-23 10:40:01.854 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-23 10:40:01.855 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-23 10:40:01.867 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=11.79
2026-03-23 10:40:01.887 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=19.46
2026-03-23 10:40:01.887 | step 3 | route=IT_Ticket | empId=51415 | apiMs=57.36 | totalMs=57.36
2026-03-23 10:40:01.887 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:40:01.887
2026-03-23 10:40:01.897 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=9.34
2026-03-23 10:40:01.898 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-23 10:40:01.899 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-23 10:40:01.899 | step 3 | route=IT_Ticket | empId=51415 | apiMs=11.88 | totalMs=11.88
2026-03-23 10:40:13.347 | step 1 | route=SPOC_Entry_Save | empId=44099 | query called at=10:40:13.347
2026-03-23 10:40:13.358 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=IT_Ticket_Update_SPOC | queryMs=10.86
2026-03-23 10:40:13.368 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=IT_Ticket_Update_SPOC | queryMs=1.74
2026-03-23 10:40:13.393 | step 3 | route=SPOC_Entry_Save | empId=44099 | apiMs=46.01 | totalMs=46.01
2026-03-23 10:40:13.393 | step 1 | route=SPOC_Entry_Save | empId=44099 | query called at=10:40:13.393
2026-03-23 10:40:13.395 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-23 10:40:13.396 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-23 10:40:13.397 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-23 10:40:13.397 | step 3 | route=SPOC_Entry_Save | empId=44099 | apiMs=4.15 | totalMs=4.15
2026-03-23 10:40:17.069 | step 1 | route=SPOC_Entry_Save | empId=44099 | query called at=10:40:17.069
2026-03-23 10:40:17.071 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-23 10:40:17.076 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-23 10:40:17.081 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-23 10:40:17.085 | step 3 | route=SPOC_Entry_Save | empId=44099 | apiMs=15.61 | totalMs=15.61
2026-03-23 10:40:19.048 | step 1 | route=Ticket_SPOC_Approve | empId=44099 | query called at=10:40:19.048
2026-03-23 10:40:19.060 | step 2 | route=Ticket_SPOC_Approve | empId=44099 | query=IT_TIcket_SPOCApp_Report | queryMs=12.33
2026-03-23 10:40:19.061 | step 3 | route=Ticket_SPOC_Approve | empId=44099 | apiMs=12.87 | totalMs=12.87
2026-03-23 10:40:19.144 | step 1 | route=SPOC_Entry_Save | empId=44099 | query called at=10:40:19.144
2026-03-23 10:40:19.154 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=IT_Ticket_Update_SPOC | queryMs=10.29
2026-03-23 10:40:19.158 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-03-23 10:40:19.160 | step 3 | route=SPOC_Entry_Save | empId=44099 | apiMs=16.43 | totalMs=16.43
2026-03-23 10:40:19.162 | step 5 | route=SPOC_Entry_Save | empId=44099 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (36577).
2026-03-23 10:40:19.391 | step 1 | route=Ticket_SPOC_Approve | empId=44099 | query called at=10:40:19.391
2026-03-23 10:40:19.407 | step 2 | route=Ticket_SPOC_Approve | empId=44099 | query=IT_TIcket_SPOCApp_Report | queryMs=15.34
2026-03-23 10:40:19.407 | step 3 | route=Ticket_SPOC_Approve | empId=44099 | apiMs=15.87 | totalMs=15.87
2026-03-23 10:40:19.933 | step 4 | route=pageRenderd | empId=44099 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:19.933
2026-03-23 10:41:34.931 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:41:34.931
2026-03-23 10:41:34.986 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.37
2026-03-23 10:41:34.986 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=54.98 | totalMs=54.98
2026-03-23 10:41:38.372 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:41:38.372
2026-03-23 10:41:38.383 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-03-23 10:41:38.387 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.85 | totalMs=14.85
2026-03-23 10:42:07.360 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:07.360
2026-03-23 10:42:07.371 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-23 10:42:07.375 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.35 | totalMs=14.35
2026-03-23 10:42:07.378 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:07.378
2026-03-23 10:42:07.497 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=115.84
2026-03-23 10:42:07.499 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=120.96 | totalMs=120.96
2026-03-23 10:42:07.499 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:07.499
2026-03-23 10:42:07.500 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-23 10:42:07.501 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.67 | totalMs=1.67
2026-03-23 10:42:07.501 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:07.501
2026-03-23 10:42:07.502 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-23 10:42:07.502 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.21 | totalMs=1.21
2026-03-23 10:42:10.389 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:42:10.389
2026-03-23 10:42:10.400 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-23 10:42:10.404 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-23 10:42:10.409 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-23 10:42:10.410 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-23 10:42:10.411 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-23 10:42:10.446 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.25
2026-03-23 10:42:10.446 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.99 | totalMs=56.99
2026-03-23 10:42:10.446 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:42:10.446
2026-03-23 10:42:10.448 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-23 10:42:10.449 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 10:42:10.450 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-23 10:42:10.451 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.32 | totalMs=4.32
2026-03-23 10:42:17.543 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:42:17.543
2026-03-23 10:42:17.597 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=53.58
2026-03-23 10:42:17.602 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.25 | totalMs=59.25
2026-03-23 10:42:20.976 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:42:20.976
2026-03-23 10:42:20.987 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-03-23 10:42:20.989 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.63 | totalMs=13.63
2026-03-23 10:42:33.244 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:33.244
2026-03-23 10:42:33.253 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.03
2026-03-23 10:42:33.256 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.52 | totalMs=12.52
2026-03-23 10:42:33.259 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:33.259
2026-03-23 10:42:33.272 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=10.28
2026-03-23 10:42:33.274 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.65 | totalMs=14.65
2026-03-23 10:42:33.274 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:33.274
2026-03-23 10:42:33.276 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-23 10:42:33.276 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.85 | totalMs=1.85
2026-03-23 10:42:33.276 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:33.276
2026-03-23 10:42:33.277 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-23 10:42:33.277 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.22 | totalMs=1.22
2026-03-23 10:42:37.561 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:42:37.561
2026-03-23 10:42:37.570 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-23 10:42:37.575 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-23 10:42:37.579 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-23 10:42:37.580 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 10:42:37.582 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-23 10:42:37.616 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.07
2026-03-23 10:42:37.616 | step 3 | route=IT_Ticket | empId=51415 | apiMs=55.54 | totalMs=55.54
2026-03-23 10:42:37.616 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:42:37.616
2026-03-23 10:42:37.618 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-23 10:42:37.619 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-23 10:42:37.620 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 10:42:37.621 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.18 | totalMs=4.18
2026-03-23 10:42:43.476 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:42:43.476
2026-03-23 10:42:43.530 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.27
2026-03-23 10:42:43.533 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.33 | totalMs=57.33
2026-03-23 10:42:47.714 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:42:47.714
2026-03-23 10:42:47.725 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-23 10:42:47.728 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.98 | totalMs=13.98
2026-03-23 10:42:55.706 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:55.706
2026-03-23 10:42:55.724 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.11
2026-03-23 10:42:55.724 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.88 | totalMs=17.88
2026-03-23 10:42:55.724 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:55.724
2026-03-23 10:42:55.758 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=33.22
2026-03-23 10:42:55.760 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=35.94 | totalMs=35.94
2026-03-23 10:42:55.760 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:55.760
2026-03-23 10:42:55.765 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.73
2026-03-23 10:42:55.766 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.15 | totalMs=5.15
2026-03-23 10:42:55.766 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:55.766
2026-03-23 10:42:55.767 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-23 10:42:55.768 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.81 | totalMs=1.81
2026-03-23 10:42:58.115 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:42:58.115
2026-03-23 10:42:58.125 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-23 10:42:58.129 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-23 10:42:58.132 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-23 10:42:58.134 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-23 10:42:58.140 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=6.13
2026-03-23 10:42:58.179 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=39.06
2026-03-23 10:42:58.180 | step 3 | route=IT_Ticket | empId=51415 | apiMs=64.79 | totalMs=64.79
2026-03-23 10:42:58.180 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:42:58.180
2026-03-23 10:42:58.181 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-23 10:42:58.182 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 10:42:58.183 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-23 10:42:58.184 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.90 | totalMs=3.90
2026-03-23 10:43:17.533 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:43:17.533
2026-03-23 10:43:17.588 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.67
2026-03-23 10:43:17.590 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.62 | totalMs=57.62
2026-03-23 10:43:20.856 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:43:20.856
2026-03-23 10:43:20.866 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-23 10:43:20.869 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.38 | totalMs=13.38
2026-03-23 10:43:27.583 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:43:27.583
2026-03-23 10:43:27.595 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-03-23 10:43:27.598 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.38 | totalMs=15.38
2026-03-23 10:43:27.601 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:43:27.601
2026-03-23 10:43:27.621 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=16.9
2026-03-23 10:43:27.623 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=21.60 | totalMs=21.60
2026-03-23 10:43:27.623 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:43:27.623
2026-03-23 10:43:27.625 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-23 10:43:27.625 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.90 | totalMs=1.90
2026-03-23 10:43:27.625 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:43:27.625
2026-03-23 10:43:27.626 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-23 10:43:27.627 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.34 | totalMs=1.34
2026-03-23 10:43:29.578 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:43:29.578
2026-03-23 10:43:29.588 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-23 10:43:29.592 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-23 10:43:29.596 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-23 10:43:29.597 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-23 10:43:29.598 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-23 10:43:29.620 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=21.34
2026-03-23 10:43:29.620 | step 3 | route=IT_Ticket | empId=51415 | apiMs=41.88 | totalMs=41.88
2026-03-23 10:43:29.620 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:43:29.620
2026-03-23 10:43:29.621 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 10:43:29.622 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-23 10:43:29.623 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-23 10:43:29.624 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.47 | totalMs=3.47
2026-03-23 10:43:44.073 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:43:44.073
2026-03-23 10:43:44.499 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=425.27
2026-03-23 10:43:44.503 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=430.24 | totalMs=430.24
2026-03-23 10:43:45.731 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:43:45.731
2026-03-23 10:43:45.762 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.39
2026-03-23 10:43:45.766 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=35.74 | totalMs=35.74
2026-03-23 10:43:49.537 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:43:49.537
2026-03-23 10:43:49.549 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-03-23 10:43:49.552 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.36 | totalMs=15.36
2026-03-23 10:43:56.842 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:43:56.842
2026-03-23 10:43:56.857 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.91
2026-03-23 10:43:56.861 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=18.75 | totalMs=18.75
2026-03-23 10:43:56.864 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:43:56.864
2026-03-23 10:43:56.875 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=7.46
2026-03-23 10:43:56.876 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.28 | totalMs=12.28
2026-03-23 10:43:56.877 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:43:56.877
2026-03-23 10:43:56.878 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-23 10:43:56.878 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.55 | totalMs=1.55
2026-03-23 10:43:56.878 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:43:56.878
2026-03-23 10:43:56.879 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.62
2026-03-23 10:43:56.879 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.11 | totalMs=1.11
2026-03-23 10:43:58.760 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:43:58.760
2026-03-23 10:43:58.770 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-03-23 10:43:58.774 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-23 10:43:58.778 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-23 10:43:58.780 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-23 10:43:58.781 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-23 10:43:58.815 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.36
2026-03-23 10:43:58.816 | step 3 | route=IT_Ticket | empId=51415 | apiMs=55.42 | totalMs=55.42
2026-03-23 10:43:58.816 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:43:58.816
2026-03-23 10:43:58.817 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-23 10:43:58.818 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-23 10:43:58.820 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 10:43:58.820 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.89 | totalMs=3.89
2026-03-23 10:44:07.296 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:44:07.296
2026-03-23 10:44:07.354 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=58.2
2026-03-23 10:44:07.359 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=62.78 | totalMs=62.78
2026-03-23 10:44:10.645 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:44:10.645
2026-03-23 10:44:10.665 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=19.73
2026-03-23 10:44:10.669 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=23.73 | totalMs=23.73
2026-03-23 10:44:19.173 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:19.173
2026-03-23 10:44:19.183 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-23 10:44:19.186 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.59 | totalMs=13.59
2026-03-23 10:44:19.189 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:19.189
2026-03-23 10:44:19.195 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.22
2026-03-23 10:44:19.196 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.07 | totalMs=7.07
2026-03-23 10:44:19.197 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:19.197
2026-03-23 10:44:19.198 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-23 10:44:19.199 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.03 | totalMs=2.03
2026-03-23 10:44:19.199 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:19.199
2026-03-23 10:44:19.200 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-23 10:44:19.200 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.41 | totalMs=1.41
2026-03-23 10:44:22.271 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:44:22.271
2026-03-23 10:44:22.281 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-23 10:44:22.285 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-23 10:44:22.290 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-23 10:44:22.294 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-23 10:44:22.295 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-23 10:44:22.316 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=20.33
2026-03-23 10:44:22.316 | step 3 | route=IT_Ticket | empId=51415 | apiMs=45.13 | totalMs=45.13
2026-03-23 10:44:22.316 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:44:22.316
2026-03-23 10:44:22.317 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 10:44:22.318 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-23 10:44:22.319 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-23 10:44:22.320 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.36 | totalMs=3.36
2026-03-23 10:44:39.069 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:44:39.069
2026-03-23 10:44:39.106 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=35.97
2026-03-23 10:44:39.109 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=40.08 | totalMs=40.08
2026-03-23 10:44:46.367 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:44:46.367
2026-03-23 10:44:46.409 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=41.72
2026-03-23 10:44:46.413 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=45.32 | totalMs=45.32
2026-03-23 10:44:57.385 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:57.385
2026-03-23 10:44:57.397 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-03-23 10:44:57.397 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.13 | totalMs=12.13
2026-03-23 10:44:57.397 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:57.397
2026-03-23 10:44:57.400 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.26
2026-03-23 10:44:57.401 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=4.29 | totalMs=4.29
2026-03-23 10:44:57.402 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:57.402
2026-03-23 10:44:57.404 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-23 10:44:57.404 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.10 | totalMs=2.10
2026-03-23 10:44:57.404 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:44:57.404
2026-03-23 10:44:57.405 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-23 10:44:57.405 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.40 | totalMs=1.40
2026-03-23 10:45:00.258 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:45:00.258
2026-03-23 10:45:00.267 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-03-23 10:45:00.272 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-23 10:45:00.275 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-23 10:45:00.277 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-23 10:45:00.278 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-23 10:45:00.299 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=20.66
2026-03-23 10:45:00.299 | step 3 | route=IT_Ticket | empId=51415 | apiMs=41.21 | totalMs=41.21
2026-03-23 10:45:00.299 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:45:00.299
2026-03-23 10:45:00.300 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-23 10:45:00.302 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-23 10:45:00.303 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-23 10:45:00.303 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.70 | totalMs=3.70
2026-03-23 10:45:07.979 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:45:07.979
2026-03-23 10:45:08.033 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.47
2026-03-23 10:45:08.034 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.04 | totalMs=55.04
2026-03-23 10:45:10.897 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:45:10.897
2026-03-23 10:45:10.915 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.85
2026-03-23 10:45:10.918 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.75 | totalMs=20.75
2026-03-23 10:45:18.456 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:45:18.456
2026-03-23 10:45:18.473 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.46
2026-03-23 10:45:18.477 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=21.42 | totalMs=21.42
2026-03-23 10:45:18.480 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:45:18.480
2026-03-23 10:45:18.503 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=18.15
2026-03-23 10:45:18.505 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=24.45 | totalMs=24.45
2026-03-23 10:45:18.505 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:45:18.505
2026-03-23 10:45:18.507 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-23 10:45:18.507 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.04 | totalMs=2.04
2026-03-23 10:45:18.507 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:45:18.507
2026-03-23 10:45:18.508 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-23 10:45:18.509 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.34 | totalMs=1.34
2026-03-23 10:45:23.218 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:45:23.218
2026-03-23 10:45:23.228 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-23 10:45:23.233 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.82
2026-03-23 10:45:23.237 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-23 10:45:23.241 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-23 10:45:23.243 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-23 10:45:23.272 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=29.44
2026-03-23 10:45:23.273 | step 3 | route=IT_Ticket | empId=51415 | apiMs=55.10 | totalMs=55.10
2026-03-23 10:45:23.273 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:45:23.273
2026-03-23 10:45:23.274 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-23 10:45:23.276 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.8
2026-03-23 10:45:23.277 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 10:45:23.278 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.74 | totalMs=4.74
2026-03-23 10:45:29.296 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:45:29.296
2026-03-23 10:45:29.440 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=143.76
2026-03-23 10:45:29.440 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=144.33 | totalMs=144.33
2026-03-23 10:45:30.861 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:45:30.861
2026-03-23 10:45:30.874 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.12
2026-03-23 10:45:30.877 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.60 | totalMs=15.60
2026-03-23 10:45:34.443 | step 1 | route=IT_Ticket | empId=60384 | query called at=10:45:34.443
2026-03-23 10:45:34.453 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-23 10:45:34.458 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-23 10:45:34.462 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-23 10:45:34.467 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-23 10:45:34.468 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-23 10:45:34.505 | step 2 | route=IT_Ticket | empId=60384 | query=VMS_Comp_login_proc | queryMs=36.47
2026-03-23 10:45:34.505 | step 3 | route=IT_Ticket | empId=60384 | apiMs=62.27 | totalMs=62.27
2026-03-23 10:45:34.505 | step 1 | route=IT_Ticket | empId=60384 | query called at=10:45:34.505
2026-03-23 10:45:34.507 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-23 10:45:34.508 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 10:45:34.509 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-23 10:45:34.509 | step 3 | route=IT_Ticket | empId=60384 | apiMs=4.01 | totalMs=4.01
2026-03-23 10:45:41.079 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:45:41.079
2026-03-23 10:45:41.089 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-23 10:45:41.090 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.99 | totalMs=10.99
2026-03-23 10:45:41.090 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:45:41.090
2026-03-23 10:45:41.347 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=256.92
2026-03-23 10:45:41.378 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=287.84 | totalMs=287.84
2026-03-23 10:45:41.378 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:45:41.378
2026-03-23 10:45:41.380 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-23 10:45:41.380 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.10 | totalMs=2.10
2026-03-23 10:45:41.380 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:45:41.380
2026-03-23 10:45:41.381 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-23 10:45:41.382 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.41 | totalMs=1.41
2026-03-23 10:45:46.178 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:45:46.178
2026-03-23 10:45:46.188 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-23 10:45:46.192 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-23 10:45:46.197 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-23 10:45:46.201 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-23 10:45:46.202 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-23 10:45:46.236 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.63
2026-03-23 10:45:46.236 | step 3 | route=IT_Ticket | empId=51415 | apiMs=58.50 | totalMs=58.50
2026-03-23 10:45:46.236 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:45:46.236
2026-03-23 10:45:46.238 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-23 10:45:46.239 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-23 10:45:46.240 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-23 10:45:46.240 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.62 | totalMs=3.62
2026-03-23 10:45:48.433 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60384 | query called at=10:45:48.433
2026-03-23 10:45:48.569 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=135.8
2026-03-23 10:45:48.570 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60384 | apiMs=136.34 | totalMs=136.34
2026-03-23 10:45:50.491 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60384 | query called at=10:45:50.491
2026-03-23 10:45:50.519 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=26.94
2026-03-23 10:45:50.522 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60384 | apiMs=30.72 | totalMs=30.72
2026-03-23 10:46:08.199 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:46:08.199
2026-03-23 10:46:08.248 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=48.88
2026-03-23 10:46:08.248 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=49.59 | totalMs=49.59
2026-03-23 10:46:26.623 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:46:26.623
2026-03-23 10:46:26.841 | step 1 | route=IT_TicketPost | empId=60384 | query called at=10:46:26.841
2026-03-23 10:46:26.885 | step 2 | route=IT_TicketPost | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=40.54
2026-03-23 10:46:26.888 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=47.04 | totalMs=47.04
2026-03-23 10:46:26.891 | step 1 | route=IT_TicketPost | empId=60384 | query called at=10:46:26.891
2026-03-23 10:46:27.096 | step 2 | route=IT_TicketPost | empId=60384 | query=IT_Ticket_Save_SPOC | queryMs=202.16
2026-03-23 10:46:27.165 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=274.39 | totalMs=274.39
2026-03-23 10:46:27.166 | step 1 | route=IT_TicketPost | empId=60384 | query called at=10:46:27.166
2026-03-23 10:46:27.167 | step 2 | route=IT_TicketPost | empId=60384 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-23 10:46:27.168 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=1.95 | totalMs=1.95
2026-03-23 10:46:27.168 | step 1 | route=IT_TicketPost | empId=60384 | query called at=10:46:27.168
2026-03-23 10:46:27.169 | step 2 | route=IT_TicketPost | empId=60384 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-23 10:46:27.170 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=1.77 | totalMs=1.77
2026-03-23 10:46:30.514 | step 1 | route=IT_Ticket | empId=60384 | query called at=10:46:30.514
2026-03-23 10:46:30.526 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=10.72
2026-03-23 10:46:30.530 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-23 10:46:30.534 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-23 10:46:30.535 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-23 10:46:30.537 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-23 10:46:30.573 | step 2 | route=IT_Ticket | empId=60384 | query=VMS_Comp_login_proc | queryMs=36.21
2026-03-23 10:46:30.574 | step 3 | route=IT_Ticket | empId=60384 | apiMs=59.05 | totalMs=59.05
2026-03-23 10:46:30.574 | step 1 | route=IT_Ticket | empId=60384 | query called at=10:46:30.574
2026-03-23 10:46:30.575 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-23 10:46:30.576 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 10:46:30.578 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 10:46:30.578 | step 3 | route=IT_Ticket | empId=60384 | apiMs=4.28 | totalMs=4.28
2026-03-23 10:46:39.838 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:39.838
2026-03-23 10:46:39.883 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=44.53
2026-03-23 10:46:39.889 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.44
2026-03-23 10:46:39.909 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=15.11
2026-03-23 10:46:39.929 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=14.41
2026-03-23 10:46:39.933 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.53
2026-03-23 10:46:39.947 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=12.67
2026-03-23 10:46:39.968 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=17.86
2026-03-23 10:46:39.972 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.36
2026-03-23 10:46:39.975 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.37
2026-03-23 10:46:39.977 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=138.72 | totalMs=138.72
2026-03-23 10:46:39.977 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:39.977
2026-03-23 10:46:39.979 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-23 10:46:39.980 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-23 10:46:39.981 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-23 10:46:39.982 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.59 | totalMs=4.59
2026-03-23 10:46:42.731 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:42.731
2026-03-23 10:46:42.734 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.05
2026-03-23 10:46:42.738 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-23 10:46:42.748 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.59
2026-03-23 10:46:42.751 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=19.83 | totalMs=19.83
2026-03-23 10:46:44.056 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:44.056
2026-03-23 10:46:44.057 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-23 10:46:44.058 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-23 10:46:44.060 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-23 10:46:44.060 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.02 | totalMs=4.02
2026-03-23 10:46:45.364 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:45.364
2026-03-23 10:46:45.374 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.29
2026-03-23 10:46:45.376 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-23 10:46:45.385 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.44
2026-03-23 10:46:45.386 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=21.78 | totalMs=21.78
2026-03-23 10:46:46.686 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:46.686
2026-03-23 10:46:46.692 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.48
2026-03-23 10:46:46.701 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.22
2026-03-23 10:46:46.709 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.22
2026-03-23 10:46:46.709 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=23.12 | totalMs=23.12
2026-03-23 10:46:48.110 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:48.110
2026-03-23 10:46:48.116 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.45
2026-03-23 10:46:48.125 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.28
2026-03-23 10:46:48.134 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.29
2026-03-23 10:46:48.134 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=24.17 | totalMs=24.17
2026-03-23 10:46:49.617 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:49.617
2026-03-23 10:46:49.618 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-23 10:46:49.619 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-23 10:46:49.621 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-23 10:46:49.621 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.21 | totalMs=4.21
2026-03-23 10:46:51.016 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:51.016
2026-03-23 10:46:51.018 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-23 10:46:51.019 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-23 10:46:51.020 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-23 10:46:51.020 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.63 | totalMs=4.63
2026-03-23 10:46:52.872 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:52.872
2026-03-23 10:46:52.873 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-23 10:46:52.875 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-23 10:46:52.876 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-23 10:46:52.876 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.43 | totalMs=4.43
2026-03-23 10:46:55.476 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:46:55.476
2026-03-23 10:46:55.502 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=26.27
2026-03-23 10:46:55.502 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=26.83 | totalMs=26.83
2026-03-23 10:46:56.790 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:46:56.790
2026-03-23 10:47:30.100 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:47:30.100
2026-03-23 10:47:30.123 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=22.95
2026-03-23 10:47:30.124 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=23.54 | totalMs=23.54
2026-03-23 10:47:30.676 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:47:30.676
2026-03-23 10:47:33.866 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:47:33.866
2026-03-23 10:47:34.242 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=375.76
2026-03-23 10:47:34.268 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=402.02 | totalMs=402.02
2026-03-23 10:47:34.271 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:47:34.271
2026-03-23 10:47:34.292 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.61
2026-03-23 10:47:34.315 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.96
2026-03-23 10:47:34.336 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.05
2026-03-23 10:47:34.336 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=65.50 | totalMs=65.50
2026-03-23 10:47:37.758 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:47:37.758
2026-03-23 10:47:37.780 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=21.88
2026-03-23 10:47:37.784 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=25.35 | totalMs=25.35
2026-03-23 10:47:38.235 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:47:38.235
2026-03-23 10:47:55.235 | step 1 | route=IT_Ticket_Report | empId=34950 | query called at=10:47:55.235
2026-03-23 10:47:56.337 | step 2 | route=IT_Ticket_Report | empId=34950 | query=kpi_it_ticket_report_page_proc | queryMs=1101.61
2026-03-23 10:47:56.338 | step 3 | route=IT_Ticket_Report | empId=34950 | apiMs=1,102.26 | totalMs=1,102.26
2026-03-23 10:47:57.677 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:47:57.677
2026-03-23 10:49:25.675 | step 1 | route=IT_Ticket_Report | empId=12006 | query called at=10:49:25.675
2026-03-23 10:49:25.778 | step 2 | route=IT_Ticket_Report | empId=12006 | query=kpi_it_ticket_report_page_proc | queryMs=102.99
2026-03-23 10:49:25.778 | step 3 | route=IT_Ticket_Report | empId=12006 | apiMs=103.72 | totalMs=103.72
2026-03-23 10:49:26.941 | step 4 | route=pageRenderd | empId=12006 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:49:26.941
2026-03-23 10:50:14.345 | step 5 | route=dashboard | empId=ASA0175 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-23 10:50:14.640 | step 5 | route=dashboard | empId=ASA0175 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-23 10:50:36.662 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:50:36.662
2026-03-23 10:50:36.699 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=36
2026-03-23 10:50:36.704 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-23 10:50:36.708 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 10:50:36.712 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-23 10:50:36.734 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=21.62
2026-03-23 10:50:36.773 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=38.04
2026-03-23 10:50:36.773 | step 3 | route=IT_Ticket | empId=10342 | apiMs=110.51 | totalMs=110.51
2026-03-23 10:50:36.773 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:50:36.773
2026-03-23 10:50:36.790 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=16.94
2026-03-23 10:50:36.791 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-23 10:50:36.793 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 10:50:36.793 | step 3 | route=IT_Ticket | empId=10342 | apiMs=19.75 | totalMs=19.75
2026-03-23 10:50:46.770 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=10:50:46.770
2026-03-23 10:50:47.187 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=416.29
2026-03-23 10:50:47.188 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=417.01 | totalMs=417.01
2026-03-23 10:50:48.687 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=10:50:48.687
2026-03-23 10:50:48.699 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-03-23 10:50:48.702 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=15.43 | totalMs=15.43
2026-03-23 10:51:11.856 | step 1 | route=IT_TicketPost | empId=10342 | query called at=10:51:11.856
2026-03-23 10:51:11.866 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-23 10:51:11.870 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=14.37 | totalMs=14.37
2026-03-23 10:51:11.873 | step 1 | route=IT_TicketPost | empId=10342 | query called at=10:51:11.873
2026-03-23 10:51:11.902 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=25.99
2026-03-23 10:51:11.904 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=31.03 | totalMs=31.03
2026-03-23 10:51:11.905 | step 1 | route=IT_TicketPost | empId=10342 | query called at=10:51:11.905
2026-03-23 10:51:11.935 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.83
2026-03-23 10:51:11.935 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=30.27 | totalMs=30.27
2026-03-23 10:51:11.935 | step 1 | route=IT_TicketPost | empId=10342 | query called at=10:51:11.935
2026-03-23 10:51:11.936 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-23 10:51:11.936 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.36 | totalMs=1.36
2026-03-23 10:51:15.004 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:51:15.004
2026-03-23 10:51:15.014 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-23 10:51:15.019 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-23 10:51:15.023 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-23 10:51:15.025 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-23 10:51:15.026 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-23 10:51:15.060 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=34.05
2026-03-23 10:51:15.061 | step 3 | route=IT_Ticket | empId=10342 | apiMs=56.46 | totalMs=56.46
2026-03-23 10:51:15.061 | step 1 | route=IT_Ticket | empId=10342 | query called at=10:51:15.061
2026-03-23 10:51:15.062 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-23 10:51:15.064 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 10:51:15.065 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-23 10:51:15.065 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.17 | totalMs=4.17
2026-03-23 10:54:09.504 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:09.504
2026-03-23 10:54:23.122 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:54:23.122
2026-03-23 10:54:23.161 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=38.77
2026-03-23 10:54:23.163 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-23 10:54:23.164 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-23 10:54:23.166 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-23 10:54:23.198 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=32.2
2026-03-23 10:54:23.250 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=51.22
2026-03-23 10:54:23.250 | step 3 | route=IT_Ticket | empId=57006 | apiMs=128.15 | totalMs=128.15
2026-03-23 10:54:23.250 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:54:23.250
2026-03-23 10:54:23.274 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=22.98
2026-03-23 10:54:23.277 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=2.57
2026-03-23 10:54:23.278 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-23 10:54:23.278 | step 3 | route=IT_Ticket | empId=57006 | apiMs=27.76 | totalMs=27.76
2026-03-23 10:54:33.157 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=10:54:33.157
2026-03-23 10:54:33.463 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=305.8
2026-03-23 10:54:33.463 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=306.58 | totalMs=306.58
2026-03-23 10:54:34.758 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=10:54:34.758
2026-03-23 10:54:34.776 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=12.73
2026-03-23 10:54:34.780 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=21.68 | totalMs=21.68
2026-03-23 10:54:37.017 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:54:37.017
2026-03-23 10:54:37.028 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-23 10:54:37.030 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 10:54:37.031 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-23 10:54:37.032 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-23 10:54:37.033 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-23 10:54:37.067 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=33.32
2026-03-23 10:54:37.067 | step 3 | route=IT_Ticket | empId=57185 | apiMs=49.88 | totalMs=49.88
2026-03-23 10:54:37.068 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:54:37.068
2026-03-23 10:54:37.069 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 10:54:37.070 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-23 10:54:37.071 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-23 10:54:37.071 | step 3 | route=IT_Ticket | empId=57185 | apiMs=3.82 | totalMs=3.82
2026-03-23 10:54:48.223 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=10:54:48.223
2026-03-23 10:54:48.529 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=305.82
2026-03-23 10:54:48.532 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=309.72 | totalMs=309.72
2026-03-23 10:54:49.886 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=10:54:49.886
2026-03-23 10:54:49.898 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-03-23 10:54:49.902 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=15.80 | totalMs=15.80
2026-03-23 10:54:54.809 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:54:54.809
2026-03-23 10:54:54.824 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=14.13
2026-03-23 10:54:54.828 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=19.27 | totalMs=19.27
2026-03-23 10:54:54.832 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:54:54.832
2026-03-23 10:54:54.858 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=21.55
2026-03-23 10:54:54.861 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=28.72 | totalMs=28.72
2026-03-23 10:54:54.861 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:54:54.861
2026-03-23 10:54:54.864 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.47
2026-03-23 10:54:54.865 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=3.19 | totalMs=3.19
2026-03-23 10:54:54.865 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:54:54.865
2026-03-23 10:54:54.868 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.28
2026-03-23 10:54:54.868 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=3.10 | totalMs=3.10
2026-03-23 10:54:57.069 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:54:57.069
2026-03-23 10:54:57.080 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-23 10:54:57.084 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-23 10:54:57.088 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-23 10:54:57.089 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-23 10:54:57.091 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-23 10:54:57.125 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=33.84
2026-03-23 10:54:57.125 | step 3 | route=IT_Ticket | empId=57006 | apiMs=55.90 | totalMs=55.90
2026-03-23 10:54:57.125 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:54:57.125
2026-03-23 10:54:57.127 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-23 10:54:57.128 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 10:54:57.129 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-23 10:54:57.130 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.10 | totalMs=4.10
2026-03-23 10:55:26.645 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=10:55:26.645
2026-03-23 10:55:26.711 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=65.67
2026-03-23 10:55:26.711 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=66.45 | totalMs=66.45
2026-03-23 10:55:27.005 | step 1 | route=IT_TicketPost | empId=57185 | query called at=10:55:27.005
2026-03-23 10:55:27.015 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-23 10:55:27.015 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=10.69 | totalMs=10.69
2026-03-23 10:55:27.016 | step 1 | route=IT_TicketPost | empId=57185 | query called at=10:55:27.016
2026-03-23 10:55:28.565 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=1548.46
2026-03-23 10:55:28.568 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1,551.85 | totalMs=1,551.85
2026-03-23 10:55:28.568 | step 1 | route=IT_TicketPost | empId=57185 | query called at=10:55:28.568
2026-03-23 10:55:28.570 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-23 10:55:28.570 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.30 | totalMs=2.30
2026-03-23 10:55:28.931 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:28.931
2026-03-23 10:55:29.152 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:55:29.152
2026-03-23 10:55:29.162 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-23 10:55:29.164 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-23 10:55:29.165 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-23 10:55:29.166 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-23 10:55:29.168 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-23 10:55:29.206 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=38.19
2026-03-23 10:55:29.206 | step 3 | route=IT_Ticket | empId=57185 | apiMs=54.70 | totalMs=54.70
2026-03-23 10:55:29.207 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:55:29.207
2026-03-23 10:55:29.208 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-23 10:55:29.209 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 10:55:29.211 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-23 10:55:29.211 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.37 | totalMs=4.37
2026-03-23 10:55:35.491 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:55:35.491
2026-03-23 10:55:35.524 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=32.53
2026-03-23 10:55:35.529 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=38.53 | totalMs=38.53
2026-03-23 10:55:35.533 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:55:35.533
2026-03-23 10:55:35.538 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-23 10:55:35.539 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-23 10:55:35.540 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-23 10:55:35.541 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=7.70 | totalMs=7.70
2026-03-23 10:55:38.889 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=10:55:38.889
2026-03-23 10:55:38.910 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=19.86
2026-03-23 10:55:38.913 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=23.69 | totalMs=23.69
2026-03-23 10:55:39.496 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:39.496
2026-03-23 10:55:43.721 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:55:43.721
2026-03-23 10:55:43.741 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=19.9
2026-03-23 10:55:43.753 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=1.75
2026-03-23 10:55:43.756 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=35.00 | totalMs=35.00
2026-03-23 10:55:43.758 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-03-23).
2026-03-23 10:55:43.975 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=10:55:43.975
2026-03-23 10:55:43.995 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=19.71
2026-03-23 10:55:43.996 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=20.40 | totalMs=20.40
2026-03-23 10:55:44.589 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:44.589
2026-03-23 10:55:48.727 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:55:48.727
2026-03-23 10:55:48.739 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=11
2026-03-23 10:55:48.743 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=15.47 | totalMs=15.47
2026-03-23 10:55:48.745 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-03-23).
2026-03-23 10:55:48.966 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=10:55:48.966
2026-03-23 10:55:48.987 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=19.9
2026-03-23 10:55:48.987 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=20.57 | totalMs=20.57
2026-03-23 10:55:49.504 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:49.504
2026-03-23 10:55:56.412 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=10:55:56.412
2026-03-23 10:55:56.433 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=19.84
2026-03-23 10:55:56.433 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=20.79 | totalMs=20.79
2026-03-23 10:55:57.391 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:57.391
2026-03-23 10:56:07.216 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:56:07.216
2026-03-23 10:56:07.227 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=10.2
2026-03-23 10:56:07.232 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=16.10 | totalMs=16.10
2026-03-23 10:56:07.238 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-03-23).
2026-03-23 10:56:07.461 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=10:56:07.461
2026-03-23 10:56:07.481 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=19.43
2026-03-23 10:56:07.481 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=20.13 | totalMs=20.13
2026-03-23 10:56:08.116 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:08.116
2026-03-23 10:56:12.181 | step 1 | route=DesignTicketReport | empId=22162 | query called at=10:56:12.181
2026-03-23 10:56:12.277 | step 2 | route=DesignTicketReport | empId=22162 | query=DesignTicket_Report_proc | queryMs=95.19
2026-03-23 10:56:12.277 | step 3 | route=DesignTicketReport | empId=22162 | apiMs=95.98 | totalMs=95.98
2026-03-23 10:56:12.995 | step 4 | route=pageRenderd | empId=22162 | Page=DESIGNER TICKET REPORT | page fully loaded at : 10:56:12.995
2026-03-23 10:56:15.147 | step 1 | route=IT_Ticket | empId=22162 | query called at=10:56:15.147
2026-03-23 10:56:15.158 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=11.17
2026-03-23 10:56:15.163 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=3.77
2026-03-23 10:56:15.164 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-23 10:56:15.166 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=2.21
2026-03-23 10:56:15.169 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_it_Ticket_Details | queryMs=2.03
2026-03-23 10:56:15.208 | step 2 | route=IT_Ticket | empId=22162 | query=VMS_Comp_login_proc | queryMs=39.18
2026-03-23 10:56:15.209 | step 3 | route=IT_Ticket | empId=22162 | apiMs=61.70 | totalMs=61.70
2026-03-23 10:56:15.209 | step 1 | route=IT_Ticket | empId=22162 | query called at=10:56:15.209
2026-03-23 10:56:15.210 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-23 10:56:15.211 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-23 10:56:15.213 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-23 10:56:15.213 | step 3 | route=IT_Ticket | empId=22162 | apiMs=4.06 | totalMs=4.06
2026-03-23 10:56:32.112 | step 1 | route=IT_Ticket_Report | empId=57006 | query called at=10:56:32.112
2026-03-23 10:56:32.202 | step 2 | route=IT_Ticket_Report | empId=57006 | query=kpi_it_ticket_report_page_proc | queryMs=89.89
2026-03-23 10:56:32.203 | step 3 | route=IT_Ticket_Report | empId=57006 | apiMs=90.82 | totalMs=90.82
2026-03-23 10:56:33.158 | step 4 | route=pageRenderd | empId=57006 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:56:33.158
2026-03-23 10:56:35.746 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=10:56:35.746
2026-03-23 10:56:35.757 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=10.6
2026-03-23 10:56:35.759 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=12.90 | totalMs=12.90
2026-03-23 10:56:35.759 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=10:56:35.759
2026-03-23 10:56:35.761 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-23 10:56:35.763 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-23 10:56:35.764 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-23 10:56:35.764 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=5.05 | totalMs=5.05
2026-03-23 10:56:36.018 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=10:56:36.018
2026-03-23 10:56:36.038 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=19.61
2026-03-23 10:56:36.038 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=20.33 | totalMs=20.33
2026-03-23 10:56:36.872 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:36.872
2026-03-23 10:57:38.917 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:57:38.917
2026-03-23 10:57:38.931 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=13.11
2026-03-23 10:57:38.934 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.84 | totalMs=16.84
2026-03-23 10:57:40.003 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:57:40.003
2026-03-23 10:59:01.941 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:59:01.941
2026-03-23 10:59:01.952 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-23 10:59:01.957 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-23 10:59:01.961 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-23 10:59:01.965 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-23 10:59:01.966 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-23 10:59:01.987 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=20.31
2026-03-23 10:59:01.987 | step 3 | route=IT_Ticket | empId=60438 | apiMs=46.26 | totalMs=46.26
2026-03-23 10:59:01.988 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:59:01.988
2026-03-23 10:59:01.989 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 10:59:01.990 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-23 10:59:01.991 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-23 10:59:01.991 | step 3 | route=IT_Ticket | empId=60438 | apiMs=3.43 | totalMs=3.43
2026-03-23 10:59:15.359 | step 1 | route=IT_Ticket_Report | empId=60438 | query called at=10:59:15.359
2026-03-23 10:59:15.431 | step 2 | route=IT_Ticket_Report | empId=60438 | query=kpi_it_ticket_report_page_proc | queryMs=71.57
2026-03-23 10:59:15.436 | step 3 | route=IT_Ticket_Report | empId=60438 | apiMs=76.41 | totalMs=76.41
2026-03-23 10:59:16.307 | step 4 | route=pageRenderd | empId=60438 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:59:16.307
2026-03-23 11:00:16.325 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:00:16.325
2026-03-23 11:00:16.336 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-23 11:00:16.338 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-23 11:00:16.339 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-23 11:00:16.341 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-23 11:00:16.342 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-23 11:00:16.380 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=37.59
2026-03-23 11:00:16.380 | step 3 | route=IT_Ticket | empId=60438 | apiMs=55.47 | totalMs=55.47
2026-03-23 11:00:16.381 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:00:16.381
2026-03-23 11:00:16.382 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-23 11:00:16.383 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-23 11:00:16.385 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 11:00:16.385 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.38 | totalMs=4.38
2026-03-23 11:00:26.296 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=11:00:26.296
2026-03-23 11:00:26.352 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=56.03
2026-03-23 11:00:26.356 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=60.24 | totalMs=60.24
2026-03-23 11:00:29.590 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=11:00:29.590
2026-03-23 11:00:29.600 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-23 11:00:29.604 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=14.07 | totalMs=14.07
2026-03-23 11:00:59.073 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:00:59.073
2026-03-23 11:00:59.088 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=14.94
2026-03-23 11:00:59.092 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=18.90 | totalMs=18.90
2026-03-23 11:00:59.095 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:00:59.095
2026-03-23 11:00:59.409 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=310.97
2026-03-23 11:00:59.587 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=491.56 | totalMs=491.56
2026-03-23 11:00:59.587 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:00:59.587
2026-03-23 11:00:59.589 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-23 11:00:59.589 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.18 | totalMs=2.18
2026-03-23 11:00:59.590 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:00:59.590
2026-03-23 11:00:59.591 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-23 11:00:59.591 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.63 | totalMs=1.63
2026-03-23 11:00:59.867 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:00:59.867
2026-03-23 11:00:59.877 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-23 11:00:59.878 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 11:00:59.879 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-23 11:00:59.881 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-23 11:00:59.882 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-23 11:00:59.918 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=36.41
2026-03-23 11:00:59.919 | step 3 | route=IT_Ticket | empId=60438 | apiMs=52.05 | totalMs=52.05
2026-03-23 11:00:59.919 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:00:59.919
2026-03-23 11:00:59.927 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.57
2026-03-23 11:00:59.935 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-03-23 11:00:59.944 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-23 11:00:59.944 | step 3 | route=IT_Ticket | empId=60438 | apiMs=24.84 | totalMs=24.84
2026-03-23 11:01:08.340 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=11:01:08.340
2026-03-23 11:01:08.395 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=54.45
2026-03-23 11:01:08.398 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=58.32 | totalMs=58.32
2026-03-23 11:01:10.499 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=11:01:10.499
2026-03-23 11:01:10.509 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-23 11:01:10.513 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=13.66 | totalMs=13.66
2026-03-23 11:02:03.698 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:02:03.698
2026-03-23 11:02:03.714 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.74
2026-03-23 11:02:03.717 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=19.54 | totalMs=19.54
2026-03-23 11:02:03.720 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:02:03.720
2026-03-23 11:02:03.869 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=145.92
2026-03-23 11:02:03.940 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=219.50 | totalMs=219.50
2026-03-23 11:02:03.940 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:02:03.940
2026-03-23 11:02:03.949 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.29
2026-03-23 11:02:03.949 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=8.85 | totalMs=8.85
2026-03-23 11:02:03.949 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:02:03.949
2026-03-23 11:02:03.957 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.39
2026-03-23 11:02:03.957 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=7.95 | totalMs=7.95
2026-03-23 11:02:04.228 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:02:04.228
2026-03-23 11:02:04.242 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=14.12
2026-03-23 11:02:04.250 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-03-23 11:02:04.259 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-03-23 11:02:04.267 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-23 11:02:04.276 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-03-23 11:02:04.302 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=25.9
2026-03-23 11:02:04.302 | step 3 | route=IT_Ticket | empId=60438 | apiMs=74.54 | totalMs=74.54
2026-03-23 11:02:04.302 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:02:04.302
2026-03-23 11:02:04.310 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.59
2026-03-23 11:02:04.319 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.91
2026-03-23 11:02:04.327 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-23 11:02:04.327 | step 3 | route=IT_Ticket | empId=60438 | apiMs=24.76 | totalMs=24.76
2026-03-23 11:02:14.179 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=11:02:14.179
2026-03-23 11:02:14.235 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=55.61
2026-03-23 11:02:14.238 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=59.24 | totalMs=59.24
2026-03-23 11:02:14.654 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:02:14.654
2026-03-23 11:02:21.619 | step 1 | route=IT_Ticket | empId=29476 | query called at=11:02:21.619
2026-03-23 11:02:21.630 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-23 11:02:21.635 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-23 11:02:21.639 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-23 11:02:21.644 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-23 11:02:21.646 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-23 11:02:21.679 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=32.93
2026-03-23 11:02:21.679 | step 3 | route=IT_Ticket | empId=29476 | apiMs=60.25 | totalMs=60.25
2026-03-23 11:02:21.680 | step 1 | route=IT_Ticket | empId=29476 | query called at=11:02:21.680
2026-03-23 11:02:21.681 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-23 11:02:21.682 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-23 11:02:21.684 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 11:02:21.684 | step 3 | route=IT_Ticket | empId=29476 | apiMs=4.30 | totalMs=4.30
2026-03-23 11:02:28.233 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=11:02:28.233
2026-03-23 11:02:28.277 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=43.02
2026-03-23 11:02:28.281 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=47.28 | totalMs=47.28
2026-03-23 11:02:34.609 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=11:02:34.609
2026-03-23 11:02:34.620 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-23 11:02:34.624 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=14.56 | totalMs=14.56
2026-03-23 11:02:37.683 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29476 | query called at=11:02:37.683
2026-03-23 11:02:38.154 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=470.34
2026-03-23 11:02:38.157 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29476 | apiMs=474.71 | totalMs=474.71
2026-03-23 11:02:40.923 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29476 | query called at=11:02:40.923
2026-03-23 11:02:40.936 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=12.75
2026-03-23 11:02:40.936 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29476 | apiMs=13.49 | totalMs=13.49
2026-03-23 11:02:45.284 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:02:45.284
2026-03-23 11:02:45.295 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-23 11:02:45.300 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-23 11:02:45.304 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-23 11:02:45.309 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-23 11:02:45.311 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.55
2026-03-23 11:02:45.349 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=38.08
2026-03-23 11:02:45.350 | step 3 | route=IT_Ticket | empId=43200 | apiMs=65.95 | totalMs=65.95
2026-03-23 11:02:45.350 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:02:45.350
2026-03-23 11:02:45.353 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=2.55
2026-03-23 11:02:45.355 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-03-23 11:02:45.356 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-23 11:02:45.356 | step 3 | route=IT_Ticket | empId=43200 | apiMs=6.31 | totalMs=6.31
2026-03-23 11:03:01.645 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=11:03:01.645
2026-03-23 11:03:01.703 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=57.75
2026-03-23 11:03:01.707 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=62.09 | totalMs=62.09
2026-03-23 11:03:04.766 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=11:03:04.766
2026-03-23 11:03:04.779 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-23 11:03:04.782 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=16.55 | totalMs=16.55
2026-03-23 11:04:08.693 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:04:08.693
2026-03-23 11:04:08.722 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=28.71
2026-03-23 11:04:08.727 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=33.41 | totalMs=33.41
2026-03-23 11:04:08.730 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:04:08.730
2026-03-23 11:04:09.642 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=908.62
2026-03-23 11:04:09.988 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1,257.81 | totalMs=1,257.81
2026-03-23 11:04:09.992 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:04:09.992
2026-03-23 11:04:09.998 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.24
2026-03-23 11:04:10.001 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=9.30 | totalMs=9.30
2026-03-23 11:04:10.002 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:04:10.002
2026-03-23 11:04:10.003 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-23 11:04:10.003 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.61 | totalMs=1.61
2026-03-23 11:04:12.231 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:04:12.231
2026-03-23 11:04:12.245 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-23 11:04:12.250 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-23 11:04:12.252 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-23 11:04:12.253 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-23 11:04:12.255 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-23 11:04:12.290 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=34.75
2026-03-23 11:04:12.290 | step 3 | route=IT_Ticket | empId=43200 | apiMs=58.86 | totalMs=58.86
2026-03-23 11:04:12.291 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:04:12.291
2026-03-23 11:04:12.292 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-23 11:04:12.294 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-23 11:04:12.295 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-23 11:04:12.296 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.00 | totalMs=5.00
2026-03-23 11:04:45.987 | step 1 | route=IT_TicketPost | empId=29476 | query called at=11:04:45.987
2026-03-23 11:04:46.001 | step 2 | route=IT_TicketPost | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=13.69
2026-03-23 11:04:46.005 | step 3 | route=IT_TicketPost | empId=29476 | apiMs=17.83 | totalMs=17.83
2026-03-23 11:04:46.008 | step 1 | route=IT_TicketPost | empId=29476 | query called at=11:04:46.008
2026-03-23 11:04:46.135 | step 2 | route=IT_TicketPost | empId=29476 | query=IT_Ticket_Save_SPOC | queryMs=123.61
2026-03-23 11:04:46.148 | step 3 | route=IT_TicketPost | empId=29476 | apiMs=139.84 | totalMs=139.84
2026-03-23 11:04:46.148 | step 1 | route=IT_TicketPost | empId=29476 | query called at=11:04:46.148
2026-03-23 11:04:46.157 | step 2 | route=IT_TicketPost | empId=29476 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.11
2026-03-23 11:04:46.157 | step 3 | route=IT_TicketPost | empId=29476 | apiMs=8.84 | totalMs=8.84
2026-03-23 11:04:46.158 | step 1 | route=IT_TicketPost | empId=29476 | query called at=11:04:46.158
2026-03-23 11:04:46.165 | step 2 | route=IT_TicketPost | empId=29476 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.46
2026-03-23 11:04:46.166 | step 3 | route=IT_TicketPost | empId=29476 | apiMs=8.02 | totalMs=8.02
2026-03-23 11:04:46.386 | step 1 | route=IT_Ticket | empId=29476 | query called at=11:04:46.386
2026-03-23 11:04:46.396 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-03-23 11:04:46.397 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-23 11:04:46.398 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-23 11:04:46.399 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-23 11:04:46.401 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-23 11:04:46.434 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=33.48
2026-03-23 11:04:46.435 | step 3 | route=IT_Ticket | empId=29476 | apiMs=48.85 | totalMs=48.85
2026-03-23 11:04:46.435 | step 1 | route=IT_Ticket | empId=29476 | query called at=11:04:46.435
2026-03-23 11:04:46.437 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-23 11:04:46.438 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-23 11:04:46.439 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 11:04:46.439 | step 3 | route=IT_Ticket | empId=29476 | apiMs=4.31 | totalMs=4.31
2026-03-23 11:05:37.644 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:05:37.644
2026-03-23 11:05:37.737 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=93.01
2026-03-23 11:05:37.738 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=93.80 | totalMs=93.80
2026-03-23 11:05:38.289 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:05:38.289
2026-03-23 11:06:09.113 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:06:09.113
2026-03-23 11:06:10.314 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1200.18
2026-03-23 11:06:10.333 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=7.04
2026-03-23 11:06:10.337 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=1,223.78 | totalMs=1,223.78
2026-03-23 11:06:10.337 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:06:10.337
2026-03-23 11:06:10.339 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.09
2026-03-23 11:06:10.340 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-23 11:06:10.348 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.37
2026-03-23 11:06:10.348 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=11.33 | totalMs=11.33
2026-03-23 11:06:16.896 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:06:16.896
2026-03-23 11:06:16.899 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-23 11:06:16.903 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-23 11:06:16.907 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-23 11:06:16.910 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=13.37 | totalMs=13.37
2026-03-23 11:06:18.913 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:06:18.913
2026-03-23 11:06:18.935 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=21.28
2026-03-23 11:06:18.935 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=21.96 | totalMs=21.96
2026-03-23 11:06:19.379 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:06:19.379
2026-03-23 11:06:26.610 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:06:26.610
2026-03-23 11:06:26.622 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.88
2026-03-23 11:06:26.628 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=18.11 | totalMs=18.11
2026-03-23 11:06:26.631 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:06:26.631
2026-03-23 11:06:26.635 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-23 11:06:26.637 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-23 11:06:26.638 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-23 11:06:26.638 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.29 | totalMs=7.29
2026-03-23 11:06:29.634 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:06:29.634
2026-03-23 11:06:29.663 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.94
2026-03-23 11:06:29.667 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.54 | totalMs=32.54
2026-03-23 11:06:30.089 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:06:30.089
2026-03-23 11:12:10.160 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=11:12:10.160
2026-03-23 11:12:10.209 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=48.77
2026-03-23 11:12:10.213 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=53.34 | totalMs=53.34
2026-03-23 11:12:10.687 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:10.687
2026-03-23 11:12:17.869 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=11:12:17.869
2026-03-23 11:12:17.926 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=55.64
2026-03-23 11:12:17.928 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=58.35 | totalMs=58.35
2026-03-23 11:12:17.928 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=11:12:17.928
2026-03-23 11:12:17.930 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-23 11:12:17.932 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-23 11:12:17.933 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-23 11:12:17.934 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=5.45 | totalMs=5.45
2026-03-23 11:12:21.402 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=11:12:21.402
2026-03-23 11:12:21.440 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=37.97
2026-03-23 11:12:21.444 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=42.16 | totalMs=42.16
2026-03-23 11:12:21.798 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:21.798
2026-03-23 11:12:27.199 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=11:12:27.199
2026-03-23 11:12:27.278 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=77.98
2026-03-23 11:12:27.282 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=82.57 | totalMs=82.57
2026-03-23 11:12:30.595 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=11:12:30.595
2026-03-23 11:12:30.606 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-23 11:12:30.606 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=10.96 | totalMs=10.96
2026-03-23 11:13:19.150 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:13:19.150
2026-03-23 11:13:19.162 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-03-23 11:13:19.163 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=12.31 | totalMs=12.31
2026-03-23 11:13:19.163 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:13:19.163
2026-03-23 11:13:19.184 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=21.03
2026-03-23 11:13:19.187 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=23.52 | totalMs=23.52
2026-03-23 11:13:19.187 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:13:19.187
2026-03-23 11:13:19.189 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-23 11:13:19.190 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.55 | totalMs=2.55
2026-03-23 11:13:19.190 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:13:19.190
2026-03-23 11:13:19.191 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-23 11:13:19.192 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.69 | totalMs=1.69
2026-03-23 11:13:21.577 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:13:21.577
2026-03-23 11:13:21.587 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-23 11:13:21.592 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-23 11:13:21.597 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-23 11:13:21.599 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-23 11:13:21.621 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=22.2
2026-03-23 11:13:21.661 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=39.52
2026-03-23 11:13:21.662 | step 3 | route=IT_Ticket | empId=43200 | apiMs=84.93 | totalMs=84.93
2026-03-23 11:13:21.662 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:13:21.662
2026-03-23 11:13:21.680 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=17.38
2026-03-23 11:13:21.681 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 11:13:21.683 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 11:13:21.683 | step 3 | route=IT_Ticket | empId=43200 | apiMs=20.72 | totalMs=20.72
2026-03-23 11:14:48.022 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=11:14:48.022
2026-03-23 11:14:48.060 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=37.77
2026-03-23 11:14:48.063 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=41.68 | totalMs=41.68
2026-03-23 11:14:49.413 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=11:14:49.413
2026-03-23 11:14:49.423 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-03-23 11:14:49.424 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=10.35 | totalMs=10.35
2026-03-23 11:16:46.341 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:16:46.341
2026-03-23 11:16:46.352 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-23 11:16:46.356 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=15.05 | totalMs=15.05
2026-03-23 11:16:46.371 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:16:46.371
2026-03-23 11:16:46.393 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=21.28
2026-03-23 11:16:46.395 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=23.86 | totalMs=23.86
2026-03-23 11:16:46.396 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:16:46.396
2026-03-23 11:16:46.398 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-23 11:16:46.398 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.36 | totalMs=2.36
2026-03-23 11:16:46.398 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:16:46.398
2026-03-23 11:16:46.400 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-23 11:16:46.400 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.59 | totalMs=1.59
2026-03-23 11:16:49.076 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:16:49.076
2026-03-23 11:16:49.088 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.61
2026-03-23 11:16:49.093 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-23 11:16:49.098 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 11:16:49.102 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-23 11:16:49.125 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=22.54
2026-03-23 11:16:49.142 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=16.89
2026-03-23 11:16:49.142 | step 3 | route=IT_Ticket | empId=10342 | apiMs=66.30 | totalMs=66.30
2026-03-23 11:16:49.143 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:16:49.143
2026-03-23 11:16:49.144 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-23 11:16:49.146 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 11:16:49.147 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-23 11:16:49.148 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.92 | totalMs=4.92
2026-03-23 11:17:43.968 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:17:43.968
2026-03-23 11:17:44.027 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=59.16
2026-03-23 11:17:44.031 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=63.28 | totalMs=63.28
2026-03-23 11:17:44.440 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:17:44.440
2026-03-23 11:17:53.934 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:17:53.934
2026-03-23 11:17:53.995 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=60.22
2026-03-23 11:17:54.011 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=77.51 | totalMs=77.51
2026-03-23 11:17:54.015 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:17:54.015
2026-03-23 11:17:54.024 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.18
2026-03-23 11:17:54.033 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-03-23 11:17:54.041 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-03-23 11:17:54.042 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=26.91 | totalMs=26.91
2026-03-23 11:17:59.117 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:17:59.117
2026-03-23 11:17:59.149 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.26
2026-03-23 11:17:59.153 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.88 | totalMs=35.88
2026-03-23 11:17:59.949 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:17:59.949
2026-03-23 11:19:27.392 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=11:19:27.392
2026-03-23 11:19:27.447 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=54.5
2026-03-23 11:19:27.452 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=59.42 | totalMs=59.42
2026-03-23 11:19:29.134 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=11:19:29.134
2026-03-23 11:19:29.177 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=38.33
2026-03-23 11:19:29.180 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=45.99 | totalMs=45.99
2026-03-23 11:20:36.589 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:20:36.589
2026-03-23 11:20:36.603 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=13.29
2026-03-23 11:20:36.605 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-23 11:20:36.606 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-23 11:20:36.608 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-23 11:20:36.630 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=21.85
2026-03-23 11:20:36.666 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=35.82
2026-03-23 11:20:36.667 | step 3 | route=IT_Ticket | empId=51701 | apiMs=77.69 | totalMs=77.69
2026-03-23 11:20:36.667 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:20:36.667
2026-03-23 11:20:36.684 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=16.8
2026-03-23 11:20:36.686 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-23 11:20:36.687 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 11:20:36.688 | step 3 | route=IT_Ticket | empId=51701 | apiMs=20.37 | totalMs=20.37
2026-03-23 11:20:55.308 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=11:20:55.308
2026-03-23 11:20:55.363 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=54.69
2026-03-23 11:20:55.364 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=55.78 | totalMs=55.78
2026-03-23 11:20:56.588 | step 1 | route=IT_TicketPost | empId=39370 | query called at=11:20:56.588
2026-03-23 11:20:56.602 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-23 11:20:56.606 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=17.25 | totalMs=17.25
2026-03-23 11:20:56.609 | step 1 | route=IT_TicketPost | empId=39370 | query called at=11:20:56.609
2026-03-23 11:20:56.662 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=53.02
2026-03-23 11:20:56.664 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=55.35 | totalMs=55.35
2026-03-23 11:20:56.665 | step 1 | route=IT_TicketPost | empId=39370 | query called at=11:20:56.665
2026-03-23 11:20:56.666 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-23 11:20:56.667 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.18 | totalMs=2.18
2026-03-23 11:20:57.154 | step 1 | route=IT_Ticket | empId=39370 | query called at=11:20:57.154
2026-03-23 11:20:57.164 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-23 11:20:57.166 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-23 11:20:57.167 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 11:20:57.168 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 11:20:57.170 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-23 11:20:57.203 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=32.74
2026-03-23 11:20:57.203 | step 3 | route=IT_Ticket | empId=39370 | apiMs=49.36 | totalMs=49.36
2026-03-23 11:20:57.204 | step 1 | route=IT_Ticket | empId=39370 | query called at=11:20:57.204
2026-03-23 11:20:57.205 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-23 11:20:57.206 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 11:20:57.208 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-23 11:20:57.208 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.34 | totalMs=4.34
2026-03-23 11:20:57.865 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=11:20:57.865
2026-03-23 11:20:57.916 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=50.23
2026-03-23 11:20:57.917 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=51.47 | totalMs=51.47
2026-03-23 11:21:20.284 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:21:20.284
2026-03-23 11:21:20.297 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=12.65
2026-03-23 11:21:20.301 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=16.85 | totalMs=16.85
2026-03-23 11:21:20.304 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:21:20.304
2026-03-23 11:21:20.337 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=30.03
2026-03-23 11:21:20.339 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=35.22 | totalMs=35.22
2026-03-23 11:21:20.339 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:21:20.339
2026-03-23 11:21:20.342 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-23 11:21:20.342 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=2.49 | totalMs=2.49
2026-03-23 11:21:22.169 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:21:22.169
2026-03-23 11:21:22.182 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-23 11:21:22.187 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-23 11:21:22.188 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-23 11:21:22.190 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-03-23 11:21:22.192 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-23 11:21:22.225 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=33.09
2026-03-23 11:21:22.226 | step 3 | route=IT_Ticket | empId=51701 | apiMs=56.92 | totalMs=56.92
2026-03-23 11:21:22.226 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:21:22.226
2026-03-23 11:21:22.228 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-23 11:21:22.229 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 11:21:22.230 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-23 11:21:22.231 | step 3 | route=IT_Ticket | empId=51701 | apiMs=4.47 | totalMs=4.47
2026-03-23 11:21:36.838 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=11:21:36.838
2026-03-23 11:21:36.942 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=103.24
2026-03-23 11:21:36.945 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=107.26 | totalMs=107.26
2026-03-23 11:21:38.764 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=11:21:38.764
2026-03-23 11:21:38.776 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=10.72
2026-03-23 11:21:38.780 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=14.99 | totalMs=14.99
2026-03-23 11:22:20.594 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:22:20.594
2026-03-23 11:22:20.605 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-23 11:22:20.608 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=14.57 | totalMs=14.57
2026-03-23 11:22:20.611 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:22:20.611
2026-03-23 11:22:20.617 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=2.35
2026-03-23 11:22:20.619 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=7.92 | totalMs=7.92
2026-03-23 11:22:20.620 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:22:20.620
2026-03-23 11:22:20.622 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-23 11:22:20.622 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=2.37 | totalMs=2.37
2026-03-23 11:22:23.518 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:22:23.518
2026-03-23 11:22:23.531 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-23 11:22:23.536 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-23 11:22:23.537 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-23 11:22:23.539 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 11:22:23.540 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-23 11:22:23.577 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=36.21
2026-03-23 11:22:23.577 | step 3 | route=IT_Ticket | empId=51701 | apiMs=59.42 | totalMs=59.42
2026-03-23 11:22:23.578 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:22:23.578
2026-03-23 11:22:23.579 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-23 11:22:23.580 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-23 11:22:23.582 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-23 11:22:23.582 | step 3 | route=IT_Ticket | empId=51701 | apiMs=4.46 | totalMs=4.46
2026-03-23 11:22:39.775 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=11:22:39.775
2026-03-23 11:22:39.822 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=46.53
2026-03-23 11:22:39.826 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=50.78 | totalMs=50.78
2026-03-23 11:22:40.247 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:40.247
2026-03-23 11:23:22.800 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=11:23:22.800
2026-03-23 11:23:22.870 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=69.41
2026-03-23 11:23:22.877 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-03-23 11:23:22.882 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=82.22 | totalMs=82.22
2026-03-23 11:23:22.885 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=11:23:22.885
2026-03-23 11:23:22.888 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-23 11:23:22.889 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-23 11:23:22.892 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-03-23 11:23:22.892 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=6.43 | totalMs=6.43
2026-03-23 11:23:26.848 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=11:23:26.848
2026-03-23 11:23:26.850 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-23 11:23:26.855 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-23 11:23:26.859 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-23 11:23:26.862 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=13.96 | totalMs=13.96
2026-03-23 11:23:29.373 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=11:23:29.373
2026-03-23 11:23:29.394 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=20.61
2026-03-23 11:23:29.394 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=21.46 | totalMs=21.46
2026-03-23 11:23:29.754 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:23:29.754
2026-03-23 11:25:27.050 | step 1 | route=IT_Ticket | empId=26258 | query called at=11:25:27.050
2026-03-23 11:25:27.062 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-03-23 11:25:27.063 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-23 11:25:27.065 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-23 11:25:27.066 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-23 11:25:27.068 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-23 11:25:27.105 | step 2 | route=IT_Ticket | empId=26258 | query=VMS_Comp_login_proc | queryMs=36.5
2026-03-23 11:25:27.105 | step 3 | route=IT_Ticket | empId=26258 | apiMs=55.52 | totalMs=55.52
2026-03-23 11:25:27.106 | step 1 | route=IT_Ticket | empId=26258 | query called at=11:25:27.106
2026-03-23 11:25:27.107 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-23 11:25:27.109 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 11:25:27.110 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-23 11:25:27.111 | step 3 | route=IT_Ticket | empId=26258 | apiMs=4.82 | totalMs=4.82
2026-03-23 11:25:32.143 | step 5 | route=dashboard | empId=ACA0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-23 11:25:36.811 | step 1 | route=Ticket_Entry_SPOC_Module | empId=26258 | query called at=11:25:36.811
2026-03-23 11:25:36.866 | step 2 | route=Ticket_Entry_SPOC_Module | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=54.49
2026-03-23 11:25:36.866 | step 3 | route=Ticket_Entry_SPOC_Module | empId=26258 | apiMs=55.51 | totalMs=55.51
2026-03-23 11:25:38.583 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=26258 | query called at=11:25:38.583
2026-03-23 11:25:38.593 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-23 11:25:38.597 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=26258 | apiMs=13.91 | totalMs=13.91
2026-03-23 11:26:01.809 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:26:01.809
2026-03-23 11:26:01.854 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=44.26
2026-03-23 11:26:01.860 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=51.40 | totalMs=51.40
2026-03-23 11:26:01.864 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:26:01.864
2026-03-23 11:26:01.869 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2
2026-03-23 11:26:01.871 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-23 11:26:01.872 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-23 11:26:01.873 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.74 | totalMs=8.74
2026-03-23 11:26:05.954 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:26:05.954
2026-03-23 11:26:05.987 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=32.08
2026-03-23 11:26:05.990 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.85 | totalMs=35.85
2026-03-23 11:26:07.997 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:26:07.997
2026-03-23 11:26:22.299 | step 1 | route=IT_TicketPost | empId=26258 | query called at=11:26:22.299
2026-03-23 11:26:22.310 | step 2 | route=IT_TicketPost | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-23 11:26:22.311 | step 3 | route=IT_TicketPost | empId=26258 | apiMs=11.37 | totalMs=11.37
2026-03-23 11:26:22.311 | step 1 | route=IT_TicketPost | empId=26258 | query called at=11:26:22.311
2026-03-23 11:26:22.322 | step 2 | route=IT_TicketPost | empId=26258 | query=IT_Ticket_Save_SPOC | queryMs=10.49
2026-03-23 11:26:22.344 | step 3 | route=IT_TicketPost | empId=26258 | apiMs=32.71 | totalMs=32.71
2026-03-23 11:26:22.344 | step 1 | route=IT_TicketPost | empId=26258 | query called at=11:26:22.344
2026-03-23 11:26:22.346 | step 2 | route=IT_TicketPost | empId=26258 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-23 11:26:22.347 | step 3 | route=IT_TicketPost | empId=26258 | apiMs=2.26 | totalMs=2.26
2026-03-23 11:26:22.347 | step 1 | route=IT_TicketPost | empId=26258 | query called at=11:26:22.347
2026-03-23 11:26:22.349 | step 2 | route=IT_TicketPost | empId=26258 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-23 11:26:22.349 | step 3 | route=IT_TicketPost | empId=26258 | apiMs=1.78 | totalMs=1.78
2026-03-23 11:26:22.573 | step 1 | route=IT_Ticket | empId=26258 | query called at=11:26:22.573
2026-03-23 11:26:22.583 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-23 11:26:22.585 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-23 11:26:22.586 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-23 11:26:22.588 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-23 11:26:22.589 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-23 11:26:22.626 | step 2 | route=IT_Ticket | empId=26258 | query=VMS_Comp_login_proc | queryMs=36.12
2026-03-23 11:26:22.626 | step 3 | route=IT_Ticket | empId=26258 | apiMs=53.68 | totalMs=53.68
2026-03-23 11:26:22.627 | step 1 | route=IT_Ticket | empId=26258 | query called at=11:26:22.627
2026-03-23 11:26:22.628 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-23 11:26:22.630 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-23 11:26:22.631 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 11:26:22.631 | step 3 | route=IT_Ticket | empId=26258 | apiMs=4.70 | totalMs=4.70
2026-03-23 11:45:21.897 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:45:21.897
2026-03-23 11:45:21.931 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=33.26
2026-03-23 11:45:21.932 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-23 11:45:21.934 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-23 11:45:21.935 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-23 11:45:21.957 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=21.53
2026-03-23 11:45:21.996 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=38.34
2026-03-23 11:45:21.996 | step 3 | route=IT_Ticket | empId=60438 | apiMs=99.24 | totalMs=99.24
2026-03-23 11:45:21.996 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:45:21.996
2026-03-23 11:45:22.014 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=16.84
2026-03-23 11:45:22.015 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-23 11:45:22.016 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-23 11:45:22.017 | step 3 | route=IT_Ticket | empId=60438 | apiMs=20.09 | totalMs=20.09
2026-03-23 11:46:24.607 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=11:46:24.607
2026-03-23 11:46:24.687 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=80.11
2026-03-23 11:46:24.691 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=84.77 | totalMs=84.77
2026-03-23 11:46:24.745 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:46:24.745
2026-03-23 11:46:24.765 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=18.95
2026-03-23 11:46:24.768 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=3.27
2026-03-23 11:46:24.785 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=16.34
2026-03-23 11:46:24.789 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=3.57
2026-03-23 11:46:24.797 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=8.17
2026-03-23 11:46:24.835 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=37.39
2026-03-23 11:46:24.836 | step 3 | route=IT_Ticket | empId=61350 | apiMs=90.38 | totalMs=90.38
2026-03-23 11:46:24.836 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:46:24.836
2026-03-23 11:46:24.841 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=4.22
2026-03-23 11:46:24.842 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-23 11:46:24.843 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-23 11:46:24.843 | step 3 | route=IT_Ticket | empId=61350 | apiMs=6.94 | totalMs=6.94
2026-03-23 11:46:28.724 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=11:46:28.724
2026-03-23 11:46:28.772 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=47.6
2026-03-23 11:46:28.775 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=51.37 | totalMs=51.37
2026-03-23 11:46:30.711 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=11:46:30.711
2026-03-23 11:46:30.745 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=33.62
2026-03-23 11:46:30.749 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=37.62 | totalMs=37.62
2026-03-23 11:46:33.948 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=11:46:33.948
2026-03-23 11:46:33.958 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-23 11:46:33.962 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.03 | totalMs=14.03
2026-03-23 11:46:54.688 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:46:54.688
2026-03-23 11:46:54.699 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-03-23 11:46:54.703 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=15.18 | totalMs=15.18
2026-03-23 11:46:54.706 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:46:54.706
2026-03-23 11:46:54.728 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=18.88
2026-03-23 11:46:54.764 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=57.65 | totalMs=57.65
2026-03-23 11:46:54.764 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:46:54.764
2026-03-23 11:46:54.793 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.65
2026-03-23 11:46:54.794 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=29.47 | totalMs=29.47
2026-03-23 11:46:54.794 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:46:54.794
2026-03-23 11:46:54.796 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-23 11:46:54.796 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.69 | totalMs=1.69
2026-03-23 11:46:55.053 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:46:55.053
2026-03-23 11:46:55.063 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-23 11:46:55.065 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-23 11:46:55.066 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-23 11:46:55.068 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-23 11:46:55.069 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-23 11:46:55.109 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=38.75
2026-03-23 11:46:55.109 | step 3 | route=IT_Ticket | empId=60438 | apiMs=56.22 | totalMs=56.22
2026-03-23 11:46:55.109 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:46:55.109
2026-03-23 11:46:55.111 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-23 11:46:55.112 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-23 11:46:55.115 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.96
2026-03-23 11:46:55.115 | step 3 | route=IT_Ticket | empId=60438 | apiMs=5.65 | totalMs=5.65
2026-03-23 11:47:19.814 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=11:47:19.814
2026-03-23 11:47:19.852 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=38.13
2026-03-23 11:47:19.853 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=39.24 | totalMs=39.24
2026-03-23 11:47:20.262 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:20.262
2026-03-23 11:47:45.005 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:47:45.005
2026-03-23 11:47:45.016 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-23 11:47:45.019 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.88 | totalMs=13.88
2026-03-23 11:47:45.023 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:47:45.023
2026-03-23 11:47:45.033 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=7.34
2026-03-23 11:47:45.034 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=11.73 | totalMs=11.73
2026-03-23 11:47:45.035 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:47:45.035
2026-03-23 11:47:45.036 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-23 11:47:45.036 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.80 | totalMs=1.80
2026-03-23 11:47:45.037 | step 1 | route=IT_TicketPost | empId=61350 | query called at=11:47:45.037
2026-03-23 11:47:45.038 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-23 11:47:45.038 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.44 | totalMs=1.44
2026-03-23 11:47:45.320 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:47:45.320
2026-03-23 11:47:45.330 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-03-23 11:47:45.331 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-23 11:47:45.332 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.65
2026-03-23 11:47:45.333 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.64
2026-03-23 11:47:45.334 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.74
2026-03-23 11:47:45.352 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=17.86
2026-03-23 11:47:45.353 | step 3 | route=IT_Ticket | empId=61350 | apiMs=32.91 | totalMs=32.91
2026-03-23 11:47:45.353 | step 1 | route=IT_Ticket | empId=61350 | query called at=11:47:45.353
2026-03-23 11:47:45.355 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 11:47:45.356 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-03-23 11:47:45.357 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.6
2026-03-23 11:47:45.357 | step 3 | route=IT_Ticket | empId=61350 | apiMs=3.54 | totalMs=3.54
2026-03-23 11:56:22.304 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:56:22.304
2026-03-23 11:56:22.339 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=34.61
2026-03-23 11:56:22.344 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-23 11:56:22.350 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-23 11:56:22.355 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-23 11:56:22.378 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=22.81
2026-03-23 11:56:22.417 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=38.98
2026-03-23 11:56:22.418 | step 3 | route=IT_Ticket | empId=46290 | apiMs=113.39 | totalMs=113.39
2026-03-23 11:56:22.418 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:56:22.418
2026-03-23 11:56:22.437 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=18.17
2026-03-23 11:56:22.438 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-23 11:56:22.439 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-23 11:56:22.440 | step 3 | route=IT_Ticket | empId=46290 | apiMs=21.64 | totalMs=21.64
2026-03-23 11:56:27.390 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=11:56:27.390
2026-03-23 11:56:27.696 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=304.85
2026-03-23 11:56:27.700 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=309.73 | totalMs=309.73
2026-03-23 11:56:29.020 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=11:56:29.020
2026-03-23 11:56:29.032 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.89
2026-03-23 11:56:29.036 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=16.15 | totalMs=16.15
2026-03-23 11:57:17.426 | step 1 | route=IT_TicketPost | empId=46290 | query called at=11:57:17.426
2026-03-23 11:57:17.440 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=12.56
2026-03-23 11:57:17.444 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=17.18 | totalMs=17.18
2026-03-23 11:57:17.447 | step 1 | route=IT_TicketPost | empId=46290 | query called at=11:57:17.447
2026-03-23 11:57:17.466 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=15.68
2026-03-23 11:57:17.468 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=20.92 | totalMs=20.92
2026-03-23 11:57:17.468 | step 1 | route=IT_TicketPost | empId=46290 | query called at=11:57:17.468
2026-03-23 11:57:17.470 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-23 11:57:17.471 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.47 | totalMs=2.47
2026-03-23 11:57:21.143 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:57:21.143
2026-03-23 11:57:21.154 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-23 11:57:21.159 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-23 11:57:21.163 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 11:57:21.165 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-23 11:57:21.166 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-23 11:57:21.204 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=37.57
2026-03-23 11:57:21.205 | step 3 | route=IT_Ticket | empId=46290 | apiMs=61.80 | totalMs=61.80
2026-03-23 11:57:21.205 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:57:21.205
2026-03-23 11:57:21.207 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-23 11:57:21.208 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-23 11:57:21.210 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-23 11:57:21.210 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.92 | totalMs=4.92
2026-03-23 12:06:06.114 | step 1 | route=IT_Ticket | empId=49330 | query called at=12:06:06.114
2026-03-23 12:06:06.149 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=34.23
2026-03-23 12:06:06.154 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-23 12:06:06.158 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-23 12:06:06.163 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-23 12:06:06.186 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=23.1
2026-03-23 12:06:06.207 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=20.37
2026-03-23 12:06:06.207 | step 3 | route=IT_Ticket | empId=49330 | apiMs=93.28 | totalMs=93.28
2026-03-23 12:06:06.208 | step 1 | route=IT_Ticket | empId=49330 | query called at=12:06:06.208
2026-03-23 12:06:06.219 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=10.74
2026-03-23 12:06:06.220 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-23 12:06:06.221 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 12:06:06.222 | step 3 | route=IT_Ticket | empId=49330 | apiMs=14.12 | totalMs=14.12
2026-03-23 12:06:46.397 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49330 | query called at=12:06:46.397
2026-03-23 12:06:46.453 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=54.48
2026-03-23 12:06:46.456 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49330 | apiMs=58.70 | totalMs=58.70
2026-03-23 12:06:52.290 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query called at=12:06:52.290
2026-03-23 12:06:52.302 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-03-23 12:06:52.305 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49330 | apiMs=14.88 | totalMs=14.88
2026-03-23 12:08:03.963 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=12:08:03.963
2026-03-23 12:08:04.018 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=54.54
2026-03-23 12:08:04.019 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=55.75 | totalMs=55.75
2026-03-23 12:08:06.834 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=12:08:06.834
2026-03-23 12:08:06.845 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-23 12:08:06.848 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=13.95 | totalMs=13.95
2026-03-23 12:08:12.051 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:08:12.051
2026-03-23 12:08:12.064 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-03-23 12:08:12.069 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-23 12:08:12.073 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-23 12:08:12.078 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-23 12:08:12.082 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=4.19
2026-03-23 12:08:12.146 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=63.28
2026-03-23 12:08:12.146 | step 3 | route=IT_Ticket | empId=65224 | apiMs=94.69 | totalMs=94.69
2026-03-23 12:08:12.147 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:08:12.147
2026-03-23 12:08:12.150 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=2.9
2026-03-23 12:08:12.154 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=3.64
2026-03-23 12:08:12.155 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 12:08:12.156 | step 3 | route=IT_Ticket | empId=65224 | apiMs=9.01 | totalMs=9.01
2026-03-23 12:08:25.594 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:08:25.594
2026-03-23 12:08:25.604 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-23 12:08:25.608 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=13.85 | totalMs=13.85
2026-03-23 12:08:25.611 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:08:25.611
2026-03-23 12:08:25.623 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=8.21
2026-03-23 12:08:25.624 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=12.93 | totalMs=12.93
2026-03-23 12:08:25.625 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:08:25.625
2026-03-23 12:08:25.626 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-23 12:08:25.627 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.21 | totalMs=2.21
2026-03-23 12:08:25.627 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:08:25.627
2026-03-23 12:08:25.629 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-23 12:08:25.629 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.56 | totalMs=1.56
2026-03-23 12:08:25.934 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:08:25.934
2026-03-23 12:08:25.945 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-23 12:08:25.946 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-23 12:08:25.948 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-23 12:08:25.949 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-23 12:08:25.950 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-23 12:08:25.985 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=34.47
2026-03-23 12:08:25.985 | step 3 | route=IT_Ticket | empId=60438 | apiMs=51.47 | totalMs=51.47
2026-03-23 12:08:25.986 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:08:25.986
2026-03-23 12:08:25.987 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 12:08:25.989 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-23 12:08:25.990 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-23 12:08:25.990 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.10 | totalMs=4.10
2026-03-23 12:08:27.606 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=12:08:27.606
2026-03-23 12:08:27.794 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=187.37
2026-03-23 12:08:27.795 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=188.33 | totalMs=188.33
2026-03-23 12:08:34.451 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=12:08:34.451
2026-03-23 12:08:34.484 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=32.17
2026-03-23 12:08:34.488 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=37.04 | totalMs=37.04
2026-03-23 12:08:36.409 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=12:08:36.409
2026-03-23 12:08:36.421 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=11.45
2026-03-23 12:08:36.424 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=15.85 | totalMs=15.85
2026-03-23 12:08:37.512 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=12:08:37.512
2026-03-23 12:08:37.525 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.11
2026-03-23 12:08:37.529 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=17.03 | totalMs=17.03
2026-03-23 12:08:55.652 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:08:55.652
2026-03-23 12:08:55.663 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-23 12:08:55.667 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.28 | totalMs=14.28
2026-03-23 12:08:55.670 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:08:55.670
2026-03-23 12:08:55.675 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=2.13
2026-03-23 12:08:55.677 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=7.21 | totalMs=7.21
2026-03-23 12:08:55.677 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:08:55.677
2026-03-23 12:08:55.679 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-23 12:08:55.680 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.13 | totalMs=2.13
2026-03-23 12:08:55.680 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:08:55.680
2026-03-23 12:08:55.681 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-23 12:08:55.682 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.69 | totalMs=1.69
2026-03-23 12:08:56.030 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:08:56.030
2026-03-23 12:08:56.040 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-23 12:08:56.042 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-23 12:08:56.044 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-23 12:08:56.045 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-23 12:08:56.047 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-23 12:08:56.080 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=33.49
2026-03-23 12:08:56.081 | step 3 | route=IT_Ticket | empId=60438 | apiMs=50.42 | totalMs=50.42
2026-03-23 12:08:56.081 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:08:56.081
2026-03-23 12:08:56.083 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-23 12:08:56.084 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-23 12:08:56.085 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-23 12:08:56.085 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.13 | totalMs=4.13
2026-03-23 12:09:06.496 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=12:09:06.496
2026-03-23 12:09:06.548 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=51.68
2026-03-23 12:09:06.549 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=52.72 | totalMs=52.72
2026-03-23 12:09:09.420 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=12:09:09.420
2026-03-23 12:09:09.431 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-23 12:09:09.431 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=11.42 | totalMs=11.42
2026-03-23 12:09:24.911 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:09:24.911
2026-03-23 12:09:24.925 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=12.61
2026-03-23 12:09:24.929 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=17.07 | totalMs=17.07
2026-03-23 12:09:24.932 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:09:24.932
2026-03-23 12:09:24.939 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=3.18
2026-03-23 12:09:24.941 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=8.79 | totalMs=8.79
2026-03-23 12:09:24.941 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:09:24.941
2026-03-23 12:09:24.943 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-23 12:09:24.943 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.10 | totalMs=2.10
2026-03-23 12:09:24.944 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:09:24.944
2026-03-23 12:09:24.946 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-23 12:09:24.946 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.41 | totalMs=2.41
2026-03-23 12:09:25.220 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:09:25.220
2026-03-23 12:09:25.232 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.71
2026-03-23 12:09:25.233 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-23 12:09:25.239 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=4.75
2026-03-23 12:09:25.247 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.39
2026-03-23 12:09:25.253 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=4.88
2026-03-23 12:09:25.285 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=31.86
2026-03-23 12:09:25.285 | step 3 | route=IT_Ticket | empId=60438 | apiMs=65.86 | totalMs=65.86
2026-03-23 12:09:25.286 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:09:25.286
2026-03-23 12:09:25.288 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=2.16
2026-03-23 12:09:25.290 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-23 12:09:25.291 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-23 12:09:25.291 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.90 | totalMs=4.90
2026-03-23 12:09:33.395 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=12:09:33.395
2026-03-23 12:09:33.455 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=59.1
2026-03-23 12:09:33.458 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=63.45 | totalMs=63.45
2026-03-23 12:09:33.944 | step 1 | route=IT_Ticket_Report | empId=61350 | query called at=12:09:33.944
2026-03-23 12:09:34.171 | step 2 | route=IT_Ticket_Report | empId=61350 | query=kpi_it_ticket_report_page_proc | queryMs=223.03
2026-03-23 12:09:34.175 | step 3 | route=IT_Ticket_Report | empId=61350 | apiMs=230.36 | totalMs=230.36
2026-03-23 12:09:34.859 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:09:34.859
2026-03-23 12:09:38.602 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=12:09:38.602
2026-03-23 12:09:38.612 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-23 12:09:38.616 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=14.67 | totalMs=14.67
2026-03-23 12:09:50.422 | step 1 | route=IT_TicketPost | empId=49330 | query called at=12:09:50.422
2026-03-23 12:09:50.433 | step 2 | route=IT_TicketPost | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-23 12:09:50.437 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=14.51 | totalMs=14.51
2026-03-23 12:09:50.440 | step 1 | route=IT_TicketPost | empId=49330 | query called at=12:09:50.440
2026-03-23 12:09:50.486 | step 2 | route=IT_TicketPost | empId=49330 | query=IT_Ticket_Save_SPOC | queryMs=41.95
2026-03-23 12:09:50.494 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=53.68 | totalMs=53.68
2026-03-23 12:09:50.494 | step 1 | route=IT_TicketPost | empId=49330 | query called at=12:09:50.494
2026-03-23 12:09:50.497 | step 2 | route=IT_TicketPost | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-03-23 12:09:50.497 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=2.88 | totalMs=2.88
2026-03-23 12:09:50.498 | step 1 | route=IT_TicketPost | empId=49330 | query called at=12:09:50.498
2026-03-23 12:09:50.499 | step 2 | route=IT_TicketPost | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-23 12:09:50.499 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=1.76 | totalMs=1.76
2026-03-23 12:09:50.533 | step 1 | route=IT_TicketPost | empId=65224 | query called at=12:09:50.533
2026-03-23 12:09:50.546 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.08
2026-03-23 12:09:50.549 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=15.98 | totalMs=15.98
2026-03-23 12:09:50.553 | step 1 | route=IT_TicketPost | empId=65224 | query called at=12:09:50.553
2026-03-23 12:09:50.563 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=9.87
2026-03-23 12:09:50.565 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=11.92 | totalMs=11.92
2026-03-23 12:09:50.565 | step 1 | route=IT_TicketPost | empId=65224 | query called at=12:09:50.565
2026-03-23 12:09:50.566 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-23 12:09:50.567 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=1.68 | totalMs=1.68
2026-03-23 12:09:50.567 | step 1 | route=IT_TicketPost | empId=65224 | query called at=12:09:50.567
2026-03-23 12:09:50.568 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-23 12:09:50.569 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=1.65 | totalMs=1.65
2026-03-23 12:09:50.730 | step 1 | route=IT_Ticket | empId=49330 | query called at=12:09:50.730
2026-03-23 12:09:50.740 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-23 12:09:50.742 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-23 12:09:50.744 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-23 12:09:50.746 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-23 12:09:50.747 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-23 12:09:50.781 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=33.45
2026-03-23 12:09:50.781 | step 3 | route=IT_Ticket | empId=49330 | apiMs=51.24 | totalMs=51.24
2026-03-23 12:09:50.782 | step 1 | route=IT_Ticket | empId=49330 | query called at=12:09:50.782
2026-03-23 12:09:50.784 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-23 12:09:50.785 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 12:09:50.786 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-23 12:09:50.787 | step 3 | route=IT_Ticket | empId=49330 | apiMs=4.97 | totalMs=4.97
2026-03-23 12:09:50.907 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:09:50.907
2026-03-23 12:09:50.922 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=14.71
2026-03-23 12:09:50.930 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.51
2026-03-23 12:09:50.938 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-03-23 12:09:50.946 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-03-23 12:09:50.955 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=7.77
2026-03-23 12:09:50.972 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=16.97
2026-03-23 12:09:50.972 | step 3 | route=IT_Ticket | empId=65224 | apiMs=65.39 | totalMs=65.39
2026-03-23 12:09:50.973 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:09:50.973
2026-03-23 12:09:50.974 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-23 12:09:50.975 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-23 12:09:50.976 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-23 12:09:50.976 | step 3 | route=IT_Ticket | empId=65224 | apiMs=3.65 | totalMs=3.65
2026-03-23 12:09:53.542 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:09:53.542
2026-03-23 12:09:53.558 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.48
2026-03-23 12:09:53.562 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=19.67 | totalMs=19.67
2026-03-23 12:09:53.565 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:09:53.565
2026-03-23 12:09:53.579 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=10.67
2026-03-23 12:09:53.587 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=22.01 | totalMs=22.01
2026-03-23 12:09:53.587 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:09:53.587
2026-03-23 12:09:53.589 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-23 12:09:53.590 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.18 | totalMs=2.18
2026-03-23 12:09:53.590 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:09:53.590
2026-03-23 12:09:53.591 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-23 12:09:53.592 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.73 | totalMs=1.73
2026-03-23 12:09:53.853 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:09:53.853
2026-03-23 12:09:53.863 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-23 12:09:53.865 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-23 12:09:53.866 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-23 12:09:53.869 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.8
2026-03-23 12:09:53.870 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-23 12:09:53.903 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=32.92
2026-03-23 12:09:53.904 | step 3 | route=IT_Ticket | empId=60438 | apiMs=50.74 | totalMs=50.74
2026-03-23 12:09:53.904 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:09:53.904
2026-03-23 12:09:53.906 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 12:09:53.907 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-23 12:09:53.908 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-23 12:09:53.908 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.21 | totalMs=4.21
2026-03-23 12:12:41.457 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:12:41.457
2026-03-23 12:12:41.467 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-03-23 12:12:41.469 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-23 12:12:41.470 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-23 12:12:41.472 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-23 12:12:41.473 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-23 12:12:41.495 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=22.06
2026-03-23 12:12:41.496 | step 3 | route=IT_Ticket | empId=60917 | apiMs=38.60 | totalMs=38.60
2026-03-23 12:12:41.496 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:12:41.496
2026-03-23 12:12:41.498 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-23 12:12:41.499 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-23 12:12:41.500 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-23 12:12:41.501 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.60 | totalMs=4.60
2026-03-23 12:12:54.277 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=12:12:54.277
2026-03-23 12:12:54.510 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=232.05
2026-03-23 12:12:54.514 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=236.34 | totalMs=236.34
2026-03-23 12:12:56.308 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=12:12:56.308
2026-03-23 12:12:56.318 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-03-23 12:12:56.322 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=13.79 | totalMs=13.79
2026-03-23 12:13:26.873 | step 1 | route=IT_TicketPost | empId=60917 | query called at=12:13:26.873
2026-03-23 12:13:26.897 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=23.34
2026-03-23 12:13:26.901 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=27.99 | totalMs=27.99
2026-03-23 12:13:26.905 | step 1 | route=IT_TicketPost | empId=60917 | query called at=12:13:26.905
2026-03-23 12:13:26.954 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=46.05
2026-03-23 12:13:26.969 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=63.97 | totalMs=63.97
2026-03-23 12:13:26.969 | step 1 | route=IT_TicketPost | empId=60917 | query called at=12:13:26.969
2026-03-23 12:13:27.091 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=121.17
2026-03-23 12:13:27.091 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=122.06 | totalMs=122.06
2026-03-23 12:13:27.092 | step 1 | route=IT_TicketPost | empId=60917 | query called at=12:13:27.092
2026-03-23 12:13:27.095 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.57
2026-03-23 12:13:27.095 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=3.34 | totalMs=3.34
2026-03-23 12:13:29.174 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:13:29.174
2026-03-23 12:13:29.184 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-23 12:13:29.189 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-23 12:13:29.202 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-23 12:13:29.203 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-23 12:13:29.205 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-23 12:13:29.239 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=34
2026-03-23 12:13:29.239 | step 3 | route=IT_Ticket | empId=60917 | apiMs=65.30 | totalMs=65.30
2026-03-23 12:13:29.240 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:13:29.240
2026-03-23 12:13:29.242 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.93
2026-03-23 12:13:29.243 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-23 12:13:29.244 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-23 12:13:29.244 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.56 | totalMs=4.56
2026-03-23 12:16:33.876 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=12:16:33.876
2026-03-23 12:16:52.659 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=12:16:52.659
2026-03-23 12:16:57.959 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:16:57.959
2026-03-23 12:16:58.055 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=24177.78
2026-03-23 12:16:58.059 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=24,182.91 | totalMs=24,182.91
2026-03-23 12:16:59.366 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1406.63
2026-03-23 12:16:59.389 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=21.49
2026-03-23 12:16:59.790 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=7130.28
2026-03-23 12:16:59.794 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=7,134.52 | totalMs=7,134.52
2026-03-23 12:17:00.135 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=743.47
2026-03-23 12:17:00.236 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=96.96
2026-03-23 12:17:27.477 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=27237.82
2026-03-23 12:17:32.645 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=5167.46
2026-03-23 12:17:32.646 | step 3 | route=IT_Ticket | empId=60917 | apiMs=34,686.77 | totalMs=34,686.77
2026-03-23 12:17:32.650 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:17:32.650
2026-03-23 12:17:46.440 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=13786.82
2026-03-23 12:17:46.444 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=3.26
2026-03-23 12:17:46.449 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-23 12:17:46.453 | step 3 | route=IT_Ticket | empId=60917 | apiMs=13,802.85 | totalMs=13,802.85
2026-03-23 12:30:27.670 | step 5 | route=dashboard | empId=GLA0102 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-23 12:31:48.592 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=12:31:48.592
2026-03-23 12:31:49.458 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=865.47
2026-03-23 12:31:49.458 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=866.64 | totalMs=866.64
2026-03-23 12:31:50.689 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:31:50.689
2026-03-23 12:35:56.920 | step 1 | route=Ticket_SPOC_Approve | empId=57380 | query called at=12:35:56.920
2026-03-23 12:35:56.937 | step 2 | route=Ticket_SPOC_Approve | empId=57380 | query=IT_TIcket_SPOCApp_Report | queryMs=16.89
2026-03-23 12:35:56.941 | step 3 | route=Ticket_SPOC_Approve | empId=57380 | apiMs=21.33 | totalMs=21.33
2026-03-23 12:35:58.381 | step 4 | route=pageRenderd | empId=57380 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:35:58.381
2026-03-23 12:36:29.618 | step 1 | route=IT_Ticket_Report | empId=57380 | query called at=12:36:29.618
2026-03-23 12:36:34.205 | step 2 | route=IT_Ticket_Report | empId=57380 | query=kpi_it_ticket_report_page_proc | queryMs=4585.76
2026-03-23 12:36:34.205 | step 3 | route=IT_Ticket_Report | empId=57380 | apiMs=4,586.90 | totalMs=4,586.90
2026-03-23 12:36:34.545 | step 4 | route=pageRenderd | empId=57380 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:36:34.545
2026-03-23 12:40:09.826 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=12:40:09.826
2026-03-23 12:40:09.847 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=20.43
2026-03-23 12:40:09.847 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=21.43 | totalMs=21.43
2026-03-23 12:40:16.563 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:40:16.563
2026-03-23 12:40:26.547 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=12:40:26.547
2026-03-23 12:40:26.638 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=90.99
2026-03-23 12:40:26.744 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=76.66
2026-03-23 12:40:26.767 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=220.71 | totalMs=220.71
2026-03-23 12:40:26.771 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=12:40:26.771
2026-03-23 12:40:26.773 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-23 12:40:26.774 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-23 12:40:26.775 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-23 12:40:26.775 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=4.72 | totalMs=4.72
2026-03-23 12:40:26.776 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=12:40:26.776
2026-03-23 12:40:26.778 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-23 12:40:26.779 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-23 12:40:26.780 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-03-23 12:40:26.780 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=4.14 | totalMs=4.14
2026-03-23 12:40:27.010 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=12:40:27.010
2026-03-23 12:40:27.026 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=15.85
2026-03-23 12:40:27.027 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=16.78 | totalMs=16.78
2026-03-23 12:40:27.479 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:40:27.479
2026-03-23 12:43:31.096 | step 1 | route=Ticket_SPOC_Approve | empId=64627 | query called at=12:43:31.096
2026-03-23 12:43:31.134 | step 2 | route=Ticket_SPOC_Approve | empId=64627 | query=IT_TIcket_SPOCApp_Report | queryMs=37.56
2026-03-23 12:43:31.137 | step 3 | route=Ticket_SPOC_Approve | empId=64627 | apiMs=41.90 | totalMs=41.90
2026-03-23 12:43:59.505 | step 4 | route=pageRenderd | empId=64627 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:43:59.505
2026-03-23 12:44:14.143 | step 1 | route=SPOC_Entry_Save | empId=64627 | query called at=12:44:14.143
2026-03-23 12:44:14.432 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=IT_Ticket_Update_SPOC | queryMs=288.08
2026-03-23 12:44:14.492 | step 3 | route=SPOC_Entry_Save | empId=64627 | apiMs=348.28 | totalMs=348.28
2026-03-23 12:44:14.495 | step 1 | route=SPOC_Entry_Save | empId=64627 | query called at=12:44:14.495
2026-03-23 12:44:14.499 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-23 12:44:14.500 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-23 12:44:14.502 | step 2 | route=SPOC_Entry_Save | empId=64627 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-23 12:44:14.502 | step 3 | route=SPOC_Entry_Save | empId=64627 | apiMs=7.17 | totalMs=7.17
2026-03-23 12:44:16.048 | step 1 | route=Ticket_SPOC_Approve | empId=64627 | query called at=12:44:16.048
2026-03-23 12:44:16.066 | step 2 | route=Ticket_SPOC_Approve | empId=64627 | query=IT_TIcket_SPOCApp_Report | queryMs=16.86
2026-03-23 12:44:16.069 | step 3 | route=Ticket_SPOC_Approve | empId=64627 | apiMs=21.26 | totalMs=21.26
2026-03-23 12:46:04.352 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=12:46:04.352
2026-03-23 12:46:04.369 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=16.11
2026-03-23 12:46:04.373 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=20.82 | totalMs=20.82
2026-03-23 12:46:04.732 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:46:04.732
2026-03-23 12:57:11.677 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:57:11.677
2026-03-23 12:57:11.700 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=22.24
2026-03-23 12:57:11.703 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=26.57 | totalMs=26.57
2026-03-23 12:57:12.531 | step 1 | route=IT_Ticket | empId=57442 | query called at=12:57:12.531
2026-03-23 12:57:12.713 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=181.25
2026-03-23 12:57:12.719 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-23 12:57:12.723 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-23 12:57:12.728 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 12:57:12.788 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:57:12.788
2026-03-23 12:57:12.969 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=241.04
2026-03-23 12:57:12.988 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=18.75
2026-03-23 12:57:12.989 | step 3 | route=IT_Ticket | empId=57442 | apiMs=457.15 | totalMs=457.15
2026-03-23 12:57:12.989 | step 1 | route=IT_Ticket | empId=57442 | query called at=12:57:12.989
2026-03-23 12:57:13.008 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=18.7
2026-03-23 12:57:13.117 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=108.35
2026-03-23 12:57:13.217 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=99.58
2026-03-23 12:57:13.217 | step 3 | route=IT_Ticket | empId=57442 | apiMs=228.05 | totalMs=228.05
2026-03-23 12:57:25.628 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=12:57:25.628
2026-03-23 12:57:26.074 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=445.35
2026-03-23 12:57:26.074 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=446.41 | totalMs=446.41
2026-03-23 12:57:29.864 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=12:57:29.864
2026-03-23 12:57:30.062 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=197.03
2026-03-23 12:57:30.063 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=198.03 | totalMs=198.03
2026-03-23 12:57:42.095 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:57:42.095
2026-03-23 12:57:43.377 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1281.2
2026-03-23 12:57:44.130 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=294.27
2026-03-23 12:57:45.158 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=758.86
2026-03-23 12:57:46.200 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=396.1
2026-03-23 12:57:47.116 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=696.82
2026-03-23 12:57:47.956 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=569.67
2026-03-23 12:57:48.708 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=537.4
2026-03-23 12:57:49.375 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=435.83
2026-03-23 12:57:49.765 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=7,669.61 | totalMs=7,669.61
2026-03-23 12:57:49.769 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:57:49.769
2026-03-23 12:57:50.278 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=505.12
2026-03-23 12:57:50.284 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-23 12:57:50.289 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-23 12:57:50.293 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=523.48 | totalMs=523.48
2026-03-23 12:57:50.293 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:57:50.293
2026-03-23 12:57:50.296 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.36
2026-03-23 12:57:50.297 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-23 12:57:50.299 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-23 12:57:50.299 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.61 | totalMs=5.61
2026-03-23 12:57:50.299 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:57:50.299
2026-03-23 12:57:50.301 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-23 12:57:50.302 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-23 12:57:50.303 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-23 12:57:50.304 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.08 | totalMs=4.08
2026-03-23 12:57:50.304 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:57:50.304
2026-03-23 12:57:50.306 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-23 12:57:50.307 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-23 12:57:50.308 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-23 12:57:50.308 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.26 | totalMs=4.26
2026-03-23 12:57:50.309 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:57:50.309
2026-03-23 12:57:50.310 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-23 12:57:50.312 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-23 12:57:50.313 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-23 12:57:50.313 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.35 | totalMs=4.35
2026-03-23 12:57:50.314 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:57:50.314
2026-03-23 12:57:50.315 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-23 12:57:50.316 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-23 12:57:50.318 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-23 12:57:50.318 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.37 | totalMs=4.37
2026-03-23 12:57:50.318 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:57:50.318
2026-03-23 12:57:50.320 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-23 12:57:50.322 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-23 12:57:50.323 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-23 12:57:50.323 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.94 | totalMs=4.94
2026-03-23 12:57:50.324 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:57:50.324
2026-03-23 12:57:50.325 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-23 12:57:50.327 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-23 12:57:50.328 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-23 12:57:50.328 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.45 | totalMs=4.45
2026-03-23 12:57:50.637 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:57:50.637
2026-03-23 12:57:53.936 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=3298.27
2026-03-23 12:57:53.937 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=3,299.37 | totalMs=3,299.37
2026-03-23 12:59:44.923 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:59:44.923
2026-03-23 13:00:17.788 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=13:00:17.788
2026-03-23 13:00:19.149 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1360.46
2026-03-23 13:00:19.150 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=1,361.60 | totalMs=1,361.60
2026-03-23 13:00:21.042 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=13:00:21.042
2026-03-23 13:00:21.399 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=357.18
2026-03-23 13:00:21.403 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=361.79 | totalMs=361.79
2026-03-23 13:00:27.706 | step 1 | route=IT_TicketPost | empId=57442 | query called at=13:00:27.706
2026-03-23 13:00:27.945 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=238.15
2026-03-23 13:00:27.950 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=243.34 | totalMs=243.34
2026-03-23 13:00:27.954 | step 1 | route=IT_TicketPost | empId=57442 | query called at=13:00:27.954
2026-03-23 13:00:37.117 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=9159.51
2026-03-23 13:00:38.703 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=10,749.14 | totalMs=10,749.14
2026-03-23 13:00:38.703 | step 1 | route=IT_TicketPost | empId=57442 | query called at=13:00:38.703
2026-03-23 13:00:40.829 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2125.01
2026-03-23 13:00:40.830 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2,126.30 | totalMs=2,126.30
2026-03-23 13:00:43.259 | step 1 | route=IT_Ticket | empId=57442 | query called at=13:00:43.259
2026-03-23 13:00:43.552 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=291.66
2026-03-23 13:00:43.969 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=413.01
2026-03-23 13:00:44.031 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=58.38
2026-03-23 13:00:44.245 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=210.64
2026-03-23 13:00:44.369 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=119.03
2026-03-23 13:00:44.548 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=175.24
2026-03-23 13:00:44.551 | step 3 | route=IT_Ticket | empId=57442 | apiMs=1,291.80 | totalMs=1,291.80
2026-03-23 13:00:44.554 | step 1 | route=IT_Ticket | empId=57442 | query called at=13:00:44.554
2026-03-23 13:00:44.652 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=94.15
2026-03-23 13:00:45.396 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=744.25
2026-03-23 13:00:46.360 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=963.34
2026-03-23 13:00:46.361 | step 3 | route=IT_Ticket | empId=57442 | apiMs=1,806.29 | totalMs=1,806.29
2026-03-23 13:01:08.932 | step 1 | route=IT_TicketPost | empId=10342 | query called at=13:01:08.932
2026-03-23 13:01:10.115 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1181.78
2026-03-23 13:01:10.116 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1,183.38 | totalMs=1,183.38
2026-03-23 13:01:10.120 | step 1 | route=IT_TicketPost | empId=10342 | query called at=13:01:10.120
2026-03-23 13:01:11.955 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=1830.5
2026-03-23 13:01:13.393 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=3,272.89 | totalMs=3,272.89
2026-03-23 13:01:13.397 | step 1 | route=IT_TicketPost | empId=10342 | query called at=13:01:13.397
2026-03-23 13:01:13.622 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=220.84
2026-03-23 13:01:13.626 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=228.17 | totalMs=228.17
2026-03-23 13:01:13.629 | step 1 | route=IT_TicketPost | empId=10342 | query called at=13:01:13.629
2026-03-23 13:01:14.243 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=610.87
2026-03-23 13:01:14.244 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=614.63 | totalMs=614.63
2026-03-23 13:01:16.812 | step 1 | route=IT_Ticket | empId=10342 | query called at=13:01:16.812
2026-03-23 13:01:18.185 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1372.22
2026-03-23 13:01:19.802 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1617.12
2026-03-23 13:01:20.021 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=217.81
2026-03-23 13:01:20.177 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=152.79
2026-03-23 13:01:21.185 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1004.11
2026-03-23 13:01:21.990 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=804.3
2026-03-23 13:01:21.990 | step 3 | route=IT_Ticket | empId=10342 | apiMs=5,178.23 | totalMs=5,178.23
2026-03-23 13:01:21.993 | step 1 | route=IT_Ticket | empId=10342 | query called at=13:01:21.993
2026-03-23 13:01:23.083 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1085.89
2026-03-23 13:01:23.958 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=874.77
2026-03-23 13:01:24.263 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=304.06
2026-03-23 13:01:24.267 | step 3 | route=IT_Ticket | empId=10342 | apiMs=2,273.06 | totalMs=2,273.06
2026-03-23 13:03:47.633 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:03:47.633
2026-03-23 13:05:44.380 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=13:05:44.380
2026-03-23 13:05:44.403 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=21.73
2026-03-23 13:05:44.406 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=25.52 | totalMs=25.52
2026-03-23 13:05:45.119 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:05:45.119
2026-03-23 13:05:49.133 | step 1 | route=SPOC_Entry_Save | empId=40107 | query called at=13:05:49.133
2026-03-23 13:05:50.715 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=IT_Ticket_Update_SPOC | queryMs=1581.73
2026-03-23 13:05:51.077 | step 3 | route=SPOC_Entry_Save | empId=40107 | apiMs=1,944.71 | totalMs=1,944.71
2026-03-23 13:05:51.080 | step 1 | route=SPOC_Entry_Save | empId=40107 | query called at=13:05:51.080
2026-03-23 13:05:51.085 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.3
2026-03-23 13:05:51.089 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-23 13:05:51.091 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-23 13:05:51.091 | step 3 | route=SPOC_Entry_Save | empId=40107 | apiMs=11.23 | totalMs=11.23
2026-03-23 13:05:53.687 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=13:05:53.687
2026-03-23 13:05:53.704 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=15.83
2026-03-23 13:05:53.706 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=18.96 | totalMs=18.96
2026-03-23 13:05:54.261 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:05:54.261
2026-03-23 13:08:19.039 | step 1 | route=IT_Ticket | empId=44605 | query called at=13:08:19.039
2026-03-23 13:08:23.430 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=4390.37
2026-03-23 13:08:27.232 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=3801.4
2026-03-23 13:08:28.129 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=896.55
2026-03-23 13:08:30.230 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=2100.09
2026-03-23 13:08:30.970 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=739.19
2026-03-23 13:08:31.416 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=445.57
2026-03-23 13:08:31.420 | step 3 | route=IT_Ticket | empId=44605 | apiMs=12,381.47 | totalMs=12,381.47
2026-03-23 13:08:31.424 | step 1 | route=IT_Ticket | empId=44605 | query called at=13:08:31.424
2026-03-23 13:08:32.602 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1174.9
2026-03-23 13:08:33.568 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=965.62
2026-03-23 13:08:34.632 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1059.44
2026-03-23 13:08:34.633 | step 3 | route=IT_Ticket | empId=44605 | apiMs=3,209.05 | totalMs=3,209.05
2026-03-23 13:08:53.708 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44605 | query called at=13:08:53.708
2026-03-23 13:08:56.761 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=3052.17
2026-03-23 13:08:56.762 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44605 | apiMs=3,053.46 | totalMs=3,053.46
2026-03-23 13:08:57.399 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44605 | query called at=13:08:57.399
2026-03-23 13:08:58.776 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44605 | query called at=13:08:58.776
2026-03-23 13:09:00.178 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=2775.66
2026-03-23 13:09:00.179 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44605 | apiMs=2,779.69 | totalMs=2,779.69
2026-03-23 13:09:03.366 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=4587.06
2026-03-23 13:09:03.367 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44605 | apiMs=4,591.29 | totalMs=4,591.29
2026-03-23 13:09:33.776 | step 1 | route=IT_TicketPost | empId=44605 | query called at=13:09:33.776
2026-03-23 13:09:34.061 | step 2 | route=IT_TicketPost | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=284.32
2026-03-23 13:09:34.064 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=288.78 | totalMs=288.78
2026-03-23 13:09:34.068 | step 1 | route=IT_TicketPost | empId=44605 | query called at=13:09:34.068
2026-03-23 13:09:35.390 | step 2 | route=IT_TicketPost | empId=44605 | query=IT_Ticket_Save_SPOC | queryMs=1318.53
2026-03-23 13:09:35.938 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=1,870.12 | totalMs=1,870.12
2026-03-23 13:09:35.938 | step 1 | route=IT_TicketPost | empId=44605 | query called at=13:09:35.938
2026-03-23 13:09:35.982 | step 2 | route=IT_TicketPost | empId=44605 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=43.23
2026-03-23 13:09:35.983 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=44.10 | totalMs=44.10
2026-03-23 13:09:39.788 | step 1 | route=IT_Ticket | empId=44605 | query called at=13:09:39.788
2026-03-23 13:09:40.513 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=724.27
2026-03-23 13:09:40.979 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=465.9
2026-03-23 13:09:41.269 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=285.01
2026-03-23 13:09:42.323 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1049.68
2026-03-23 13:09:43.660 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1337.16
2026-03-23 13:09:50.263 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=6601.84
2026-03-23 13:09:50.263 | step 3 | route=IT_Ticket | empId=44605 | apiMs=10,475.06 | totalMs=10,475.06
2026-03-23 13:09:50.267 | step 1 | route=IT_Ticket | empId=44605 | query called at=13:09:50.267
2026-03-23 13:09:51.925 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1654.09
2026-03-23 13:09:53.962 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=2037.14
2026-03-23 13:09:55.170 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1207.28
2026-03-23 13:09:55.171 | step 3 | route=IT_Ticket | empId=44605 | apiMs=4,903.71 | totalMs=4,903.71
2026-03-23 13:13:56.420 | step 1 | route=IT_Ticket_Report | empId=49330 | query called at=13:13:56.420
2026-03-23 13:14:28.703 | step 2 | route=IT_Ticket_Report | empId=49330 | query=kpi_it_ticket_report_page_proc | queryMs=32281.48
2026-03-23 13:14:28.703 | step 3 | route=IT_Ticket_Report | empId=49330 | apiMs=32,282.84 | totalMs=32,282.84
2026-03-23 13:14:29.611 | step 1 | route=IT_Ticket | empId=11618 | query called at=13:14:29.611
2026-03-23 13:14:29.641 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=29.7
2026-03-23 13:14:29.660 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=14.97
2026-03-23 13:14:29.682 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=17.67
2026-03-23 13:14:29.700 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=13.51
2026-03-23 13:14:29.701 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-23 13:14:29.806 | step 2 | route=IT_Ticket | empId=11618 | query=VMS_Comp_login_proc | queryMs=104.6
2026-03-23 13:14:29.807 | step 3 | route=IT_Ticket | empId=11618 | apiMs=195.40 | totalMs=195.40
2026-03-23 13:14:29.807 | step 1 | route=IT_Ticket | empId=11618 | query called at=13:14:29.807
2026-03-23 13:14:29.833 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=25.64
2026-03-23 13:14:29.836 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=2.87
2026-03-23 13:14:29.859 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=22.38
2026-03-23 13:14:29.860 | step 3 | route=IT_Ticket | empId=11618 | apiMs=52.40 | totalMs=52.40
2026-03-23 13:14:39.306 | step 5 | route=dashboard | empId=ASA0118 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-23 13:14:40.354 | step 1 | route=IT_Ticket_Report | empId=49330 | query called at=13:14:40.354
2026-03-23 13:14:40.434 | step 2 | route=IT_Ticket_Report | empId=49330 | query=kpi_it_ticket_report_page_proc | queryMs=76.02
2026-03-23 13:14:40.439 | step 3 | route=IT_Ticket_Report | empId=49330 | apiMs=84.58 | totalMs=84.58
2026-03-23 13:14:41.392 | step 4 | route=pageRenderd | empId=49330 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:14:41.392
2026-03-23 13:54:33.675 | step 1 | route=Ticket_Entry_SPOC_Module | empId=11618 | query called at=13:54:33.675
2026-03-23 13:54:33.807 | step 2 | route=Ticket_Entry_SPOC_Module | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=131.36
2026-03-23 13:54:33.812 | step 3 | route=Ticket_Entry_SPOC_Module | empId=11618 | apiMs=137.22 | totalMs=137.22
2026-03-23 13:54:35.943 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=11618 | query called at=13:54:35.943
2026-03-23 13:54:35.955 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-03-23 13:54:35.959 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=11618 | apiMs=16.04 | totalMs=16.04
2026-03-23 13:55:37.722 | step 1 | route=IT_TicketPost | empId=11618 | query called at=13:55:37.722
2026-03-23 13:55:37.734 | step 2 | route=IT_TicketPost | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=11.57
2026-03-23 13:55:37.738 | step 3 | route=IT_TicketPost | empId=11618 | apiMs=16.27 | totalMs=16.27
2026-03-23 13:55:37.742 | step 1 | route=IT_TicketPost | empId=11618 | query called at=13:55:37.742
2026-03-23 13:55:37.787 | step 2 | route=IT_TicketPost | empId=11618 | query=IT_Ticket_Save_SPOC | queryMs=42.68
2026-03-23 13:55:37.789 | step 3 | route=IT_TicketPost | empId=11618 | apiMs=47.96 | totalMs=47.96
2026-03-23 13:55:37.790 | step 1 | route=IT_TicketPost | empId=11618 | query called at=13:55:37.790
2026-03-23 13:55:37.819 | step 2 | route=IT_TicketPost | empId=11618 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.65
2026-03-23 13:55:37.819 | step 3 | route=IT_TicketPost | empId=11618 | apiMs=29.52 | totalMs=29.52
2026-03-23 13:55:44.145 | step 1 | route=IT_Ticket | empId=11618 | query called at=13:55:44.145
2026-03-23 13:55:44.156 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-23 13:55:44.161 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=1.72
2026-03-23 13:55:44.166 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-23 13:55:44.169 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=2.53
2026-03-23 13:55:44.235 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_it_Ticket_Details | queryMs=66.2
2026-03-23 13:55:44.272 | step 2 | route=IT_Ticket | empId=11618 | query=VMS_Comp_login_proc | queryMs=36.8
2026-03-23 13:55:44.273 | step 3 | route=IT_Ticket | empId=11618 | apiMs=127.30 | totalMs=127.30
2026-03-23 13:55:44.273 | step 1 | route=IT_Ticket | empId=11618 | query called at=13:55:44.273
2026-03-23 13:55:44.293 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=18.74
2026-03-23 13:55:44.295 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-03-23 13:55:44.296 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-23 13:55:44.296 | step 3 | route=IT_Ticket | empId=11618 | apiMs=22.87 | totalMs=22.87
2026-03-23 13:56:04.807 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=13:56:04.807
2026-03-23 13:56:04.899 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=91.36
2026-03-23 13:56:04.900 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=92.62 | totalMs=92.62
2026-03-23 13:56:05.459 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:56:05.459
2026-03-23 13:56:09.451 | step 1 | route=SPOC_Entry_Save | empId=40107 | query called at=13:56:09.451
2026-03-23 13:56:09.495 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=IT_Ticket_Update_SPOC | queryMs=43.43
2026-03-23 13:56:09.498 | step 3 | route=SPOC_Entry_Save | empId=40107 | apiMs=47.03 | totalMs=47.03
2026-03-23 13:56:09.498 | step 1 | route=SPOC_Entry_Save | empId=40107 | query called at=13:56:09.498
2026-03-23 13:56:09.501 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.22
2026-03-23 13:56:09.502 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-23 13:56:09.504 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-23 13:56:09.504 | step 3 | route=SPOC_Entry_Save | empId=40107 | apiMs=6.11 | totalMs=6.11
2026-03-23 13:56:15.533 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=13:56:15.533
2026-03-23 13:56:15.549 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=15.17
2026-03-23 13:56:15.552 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=19.17 | totalMs=19.17
2026-03-23 13:56:16.055 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:56:16.055
2026-03-23 13:58:06.368 | step 1 | route=IT_Ticket | empId=38722 | query called at=13:58:06.368
2026-03-23 13:58:06.379 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-23 13:58:06.381 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-03-23 13:58:06.383 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-23 13:58:06.385 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-23 13:58:06.388 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=2.11
2026-03-23 13:58:06.422 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=33.87
2026-03-23 13:58:06.422 | step 3 | route=IT_Ticket | empId=38722 | apiMs=54.21 | totalMs=54.21
2026-03-23 13:58:06.423 | step 1 | route=IT_Ticket | empId=38722 | query called at=13:58:06.423
2026-03-23 13:58:06.425 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=2.08
2026-03-23 13:58:06.428 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=2.09
2026-03-23 13:58:06.431 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=2.58
2026-03-23 13:58:06.431 | step 3 | route=IT_Ticket | empId=38722 | apiMs=8.19 | totalMs=8.19
2026-03-23 13:58:16.399 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=13:58:16.399
2026-03-23 13:58:16.455 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=55.02
2026-03-23 13:58:16.455 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=56.20 | totalMs=56.20
2026-03-23 13:58:19.982 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=13:58:19.982
2026-03-23 13:58:19.999 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=16.41
2026-03-23 13:58:20.003 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=20.96 | totalMs=20.96
2026-03-23 14:01:29.118 | step 1 | route=IT_Ticket | empId=57732 | query called at=14:01:29.118
2026-03-23 14:01:29.130 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-23 14:01:29.131 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-23 14:01:29.133 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-23 14:01:29.135 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-23 14:01:29.136 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-23 14:01:29.168 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=31.48
2026-03-23 14:01:29.169 | step 3 | route=IT_Ticket | empId=57732 | apiMs=50.22 | totalMs=50.22
2026-03-23 14:01:29.169 | step 1 | route=IT_Ticket | empId=57732 | query called at=14:01:29.169
2026-03-23 14:01:29.171 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-23 14:01:29.172 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-23 14:01:29.173 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-23 14:01:29.174 | step 3 | route=IT_Ticket | empId=57732 | apiMs=4.54 | totalMs=4.54
2026-03-23 14:01:42.434 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=14:01:42.434
2026-03-23 14:01:42.493 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=58.74
2026-03-23 14:01:42.498 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=63.78 | totalMs=63.78
2026-03-23 14:01:44.434 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=14:01:44.434
2026-03-23 14:01:44.446 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-03-23 14:01:44.450 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=15.89 | totalMs=15.89
2026-03-23 14:03:05.664 | step 1 | route=IT_TicketPost | empId=38722 | query called at=14:03:05.664
2026-03-23 14:03:05.689 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=24.9
2026-03-23 14:03:05.694 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=29.93 | totalMs=29.93
2026-03-23 14:03:05.698 | step 1 | route=IT_TicketPost | empId=38722 | query called at=14:03:05.698
2026-03-23 14:03:06.944 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=1242.94
2026-03-23 14:03:07.124 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=1,426.88 | totalMs=1,426.88
2026-03-23 14:03:07.125 | step 1 | route=IT_TicketPost | empId=38722 | query called at=14:03:07.125
2026-03-23 14:03:07.155 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.91
2026-03-23 14:03:07.156 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=30.78 | totalMs=30.78
2026-03-23 14:03:07.391 | step 1 | route=IT_Ticket | empId=38722 | query called at=14:03:07.391
2026-03-23 14:03:07.403 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-23 14:03:07.404 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-23 14:03:07.406 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-23 14:03:07.407 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-23 14:03:07.409 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-23 14:03:12.173 | step 1 | route=IT_TicketPost | empId=57732 | query called at=14:03:12.173
2026-03-23 14:03:12.176 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=4766.78
2026-03-23 14:03:12.177 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4,785.15 | totalMs=4,785.15
2026-03-23 14:03:12.177 | step 1 | route=IT_Ticket | empId=38722 | query called at=14:03:12.177
2026-03-23 14:03:12.180 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=2.35
2026-03-23 14:03:12.183 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=2.5
2026-03-23 14:03:12.186 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=2.36
2026-03-23 14:03:12.186 | step 3 | route=IT_Ticket | empId=38722 | apiMs=8.87 | totalMs=8.87
2026-03-23 14:03:12.310 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=135.46
2026-03-23 14:03:12.314 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=140.54 | totalMs=140.54
2026-03-23 14:03:12.318 | step 1 | route=IT_TicketPost | empId=57732 | query called at=14:03:12.318
2026-03-23 14:03:14.543 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=2220.82
2026-03-23 14:03:14.767 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2,449.34 | totalMs=2,449.34
2026-03-23 14:03:14.768 | step 1 | route=IT_TicketPost | empId=57732 | query called at=14:03:14.768
2026-03-23 14:03:14.778 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.05
2026-03-23 14:03:14.778 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=10.19 | totalMs=10.19
2026-03-23 14:03:17.722 | step 1 | route=IT_Ticket | empId=57732 | query called at=14:03:17.722
2026-03-23 14:03:17.748 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=26.22
2026-03-23 14:03:17.771 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=18.07
2026-03-23 14:03:17.788 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=13.57
2026-03-23 14:03:17.808 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=19.94
2026-03-23 14:03:17.828 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=19.56
2026-03-23 14:03:18.043 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=214.24
2026-03-23 14:03:18.044 | step 3 | route=IT_Ticket | empId=57732 | apiMs=321.90 | totalMs=321.90
2026-03-23 14:03:18.044 | step 1 | route=IT_Ticket | empId=57732 | query called at=14:03:18.044
2026-03-23 14:03:18.095 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=49.94
2026-03-23 14:03:18.113 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=17.85
2026-03-23 14:03:18.130 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=16.51
2026-03-23 14:03:18.130 | step 3 | route=IT_Ticket | empId=57732 | apiMs=85.94 | totalMs=85.94
2026-03-23 14:05:24.093 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=14:05:24.093
2026-03-23 14:05:24.111 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=16.54
2026-03-23 14:05:24.115 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=21.16 | totalMs=21.16
2026-03-23 14:05:25.205 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:05:25.205
2026-03-23 14:07:00.515 | step 1 | route=IT_Ticket | empId=34091 | query called at=14:07:00.515
2026-03-23 14:07:00.526 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-23 14:07:00.528 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-23 14:07:00.530 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-23 14:07:00.531 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 14:07:00.533 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=1.77
2026-03-23 14:07:00.561 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=27.61
2026-03-23 14:07:00.562 | step 3 | route=IT_Ticket | empId=34091 | apiMs=46.79 | totalMs=46.79
2026-03-23 14:07:00.562 | step 1 | route=IT_Ticket | empId=34091 | query called at=14:07:00.562
2026-03-23 14:07:00.564 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-23 14:07:00.565 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 14:07:00.566 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-23 14:07:00.567 | step 3 | route=IT_Ticket | empId=34091 | apiMs=4.52 | totalMs=4.52
2026-03-23 14:07:28.193 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34091 | query called at=14:07:28.193
2026-03-23 14:07:28.245 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=51.46
2026-03-23 14:07:28.246 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34091 | apiMs=53.02 | totalMs=53.02
2026-03-23 14:07:30.851 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query called at=14:07:30.851
2026-03-23 14:07:30.864 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=12.44
2026-03-23 14:07:30.868 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34091 | apiMs=17.00 | totalMs=17.00
2026-03-23 14:08:14.327 | step 1 | route=IT_TicketPost | empId=34091 | query called at=14:08:14.327
2026-03-23 14:08:14.340 | step 2 | route=IT_TicketPost | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=12.06
2026-03-23 14:08:14.344 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=16.62 | totalMs=16.62
2026-03-23 14:08:14.348 | step 1 | route=IT_TicketPost | empId=34091 | query called at=14:08:14.348
2026-03-23 14:08:14.392 | step 2 | route=IT_TicketPost | empId=34091 | query=IT_Ticket_Save_SPOC | queryMs=40.78
2026-03-23 14:08:14.400 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=52.03 | totalMs=52.03
2026-03-23 14:08:14.400 | step 1 | route=IT_TicketPost | empId=34091 | query called at=14:08:14.400
2026-03-23 14:08:14.402 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-23 14:08:14.403 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=2.72 | totalMs=2.72
2026-03-23 14:08:14.404 | step 1 | route=IT_TicketPost | empId=34091 | query called at=14:08:14.404
2026-03-23 14:08:14.405 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-23 14:08:14.406 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=1.94 | totalMs=1.94
2026-03-23 14:08:17.522 | step 1 | route=IT_Ticket | empId=34091 | query called at=14:08:17.522
2026-03-23 14:08:17.535 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-03-23 14:08:17.539 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-23 14:08:17.545 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=2.58
2026-03-23 14:08:17.564 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=18.3
2026-03-23 14:08:17.565 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-23 14:08:17.600 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=34.14
2026-03-23 14:08:17.600 | step 3 | route=IT_Ticket | empId=34091 | apiMs=77.78 | totalMs=77.78
2026-03-23 14:08:17.601 | step 1 | route=IT_Ticket | empId=34091 | query called at=14:08:17.601
2026-03-23 14:08:17.602 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-23 14:08:17.604 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-23 14:08:17.605 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-23 14:08:17.606 | step 3 | route=IT_Ticket | empId=34091 | apiMs=5.03 | totalMs=5.03
2026-03-23 14:08:47.096 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=14:08:47.096
2026-03-23 14:08:47.114 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=17.45
2026-03-23 14:08:47.118 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=21.80 | totalMs=21.80
2026-03-23 14:08:48.092 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:08:48.092
2026-03-23 14:16:00.926 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:16:00.926
2026-03-23 14:16:00.971 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=43.86
2026-03-23 14:16:00.977 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-03-23 14:16:00.982 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-23 14:16:00.986 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-23 14:16:01.037 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=50.33
2026-03-23 14:16:01.078 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=40.63
2026-03-23 14:16:01.079 | step 3 | route=IT_Ticket | empId=51052 | apiMs=152.61 | totalMs=152.61
2026-03-23 14:16:01.079 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:16:01.079
2026-03-23 14:16:01.096 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=16.74
2026-03-23 14:16:01.098 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 14:16:01.099 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 14:16:01.099 | step 3 | route=IT_Ticket | empId=51052 | apiMs=20.22 | totalMs=20.22
2026-03-23 14:16:08.275 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=14:16:08.275
2026-03-23 14:16:08.330 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=54.25
2026-03-23 14:16:08.334 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=58.18 | totalMs=58.18
2026-03-23 14:16:27.871 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=14:16:27.871
2026-03-23 14:16:27.884 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=12.46
2026-03-23 14:16:27.889 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=17.37 | totalMs=17.37
2026-03-23 14:18:10.368 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:18:10.368
2026-03-23 14:18:10.485 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=116.78
2026-03-23 14:18:10.490 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=122.32 | totalMs=122.32
2026-03-23 14:18:10.494 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:18:10.494
2026-03-23 14:18:10.529 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=31.66
2026-03-23 14:18:10.539 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=45.49 | totalMs=45.49
2026-03-23 14:18:10.539 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:18:10.539
2026-03-23 14:18:10.541 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-23 14:18:10.541 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.88 | totalMs=1.88
2026-03-23 14:18:10.542 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:18:10.542
2026-03-23 14:18:10.545 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.13
2026-03-23 14:18:10.545 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=3.67 | totalMs=3.67
2026-03-23 14:18:10.873 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:18:10.873
2026-03-23 14:18:10.884 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-03-23 14:18:10.888 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=2.65
2026-03-23 14:18:10.921 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=33.36
2026-03-23 14:18:10.923 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-03-23 14:18:10.926 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=2.03
2026-03-23 14:18:10.946 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=20.09
2026-03-23 14:18:10.947 | step 3 | route=IT_Ticket | empId=51052 | apiMs=73.97 | totalMs=73.97
2026-03-23 14:18:10.947 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:18:10.947
2026-03-23 14:18:10.949 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-23 14:18:10.951 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-23 14:18:10.952 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-23 14:18:10.953 | step 3 | route=IT_Ticket | empId=51052 | apiMs=5.30 | totalMs=5.30
2026-03-23 14:28:46.860 | step 1 | route=IT_Ticket | empId=44093 | query called at=14:28:46.860
2026-03-23 14:28:46.895 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=33.83
2026-03-23 14:28:46.897 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-23 14:28:46.898 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-23 14:28:46.900 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 14:28:46.922 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=22.07
2026-03-23 14:28:46.956 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=33.3
2026-03-23 14:28:46.956 | step 3 | route=IT_Ticket | empId=44093 | apiMs=95.68 | totalMs=95.68
2026-03-23 14:28:46.956 | step 1 | route=IT_Ticket | empId=44093 | query called at=14:28:46.956
2026-03-23 14:28:46.975 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=17.63
2026-03-23 14:28:46.976 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-23 14:28:46.978 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-23 14:28:46.978 | step 3 | route=IT_Ticket | empId=44093 | apiMs=21.69 | totalMs=21.69
2026-03-23 14:28:57.262 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44093 | query called at=14:28:57.262
2026-03-23 14:28:57.447 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=184.37
2026-03-23 14:28:57.447 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44093 | apiMs=185.80 | totalMs=185.80
2026-03-23 14:29:00.054 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query called at=14:29:00.054
2026-03-23 14:29:00.067 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=13.12
2026-03-23 14:29:00.072 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44093 | apiMs=17.96 | totalMs=17.96
2026-03-23 14:29:18.001 | step 1 | route=IT_TicketPost | empId=44093 | query called at=14:29:18.001
2026-03-23 14:29:18.013 | step 2 | route=IT_TicketPost | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=11.33
2026-03-23 14:29:18.018 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=16.70 | totalMs=16.70
2026-03-23 14:29:18.022 | step 1 | route=IT_TicketPost | empId=44093 | query called at=14:29:18.022
2026-03-23 14:29:18.152 | step 2 | route=IT_TicketPost | empId=44093 | query=IT_Ticket_Save_SPOC | queryMs=126.25
2026-03-23 14:29:18.155 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=132.83 | totalMs=132.83
2026-03-23 14:29:18.155 | step 1 | route=IT_TicketPost | empId=44093 | query called at=14:29:18.155
2026-03-23 14:29:18.185 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.98
2026-03-23 14:29:18.185 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=30.08 | totalMs=30.08
2026-03-23 14:29:18.186 | step 1 | route=IT_TicketPost | empId=44093 | query called at=14:29:18.186
2026-03-23 14:29:18.188 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-23 14:29:18.188 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=1.95 | totalMs=1.95
2026-03-23 14:29:23.616 | step 1 | route=IT_Ticket | empId=44093 | query called at=14:29:23.616
2026-03-23 14:29:23.626 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-23 14:29:23.631 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-23 14:29:23.635 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-23 14:29:23.637 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-23 14:29:23.638 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-23 14:29:23.672 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=33.12
2026-03-23 14:29:23.672 | step 3 | route=IT_Ticket | empId=44093 | apiMs=56.51 | totalMs=56.51
2026-03-23 14:29:23.672 | step 1 | route=IT_Ticket | empId=44093 | query called at=14:29:23.672
2026-03-23 14:29:23.674 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-23 14:29:23.675 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-23 14:29:23.677 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-23 14:29:23.677 | step 3 | route=IT_Ticket | empId=44093 | apiMs=4.49 | totalMs=4.49
2026-03-23 14:35:03.581 | step 1 | route=IT_Ticket | empId=413 | query called at=14:35:03.581
2026-03-23 14:35:03.680 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=98.38
2026-03-23 14:35:03.686 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-23 14:35:03.691 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 14:35:03.695 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-23 14:35:03.711 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_it_Ticket_Details | queryMs=15.47
2026-03-23 14:35:03.732 | step 2 | route=IT_Ticket | empId=413 | query=VMS_Comp_login_proc | queryMs=20.55
2026-03-23 14:35:03.732 | step 3 | route=IT_Ticket | empId=413 | apiMs=151.26 | totalMs=151.26
2026-03-23 14:35:03.733 | step 1 | route=IT_Ticket | empId=413 | query called at=14:35:03.733
2026-03-23 14:35:03.744 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=10.71
2026-03-23 14:35:03.745 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-23 14:35:03.746 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 14:35:03.747 | step 3 | route=IT_Ticket | empId=413 | apiMs=13.84 | totalMs=13.84
2026-03-23 14:35:17.698 | step 1 | route=IT_Ticket | empId=413 | query called at=14:35:17.698
2026-03-23 14:35:17.709 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-23 14:35:17.714 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-23 14:35:17.719 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-23 14:35:17.726 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=3.81
2026-03-23 14:35:17.729 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_it_Ticket_Details | queryMs=2.33
2026-03-23 14:35:17.763 | step 2 | route=IT_Ticket | empId=413 | query=VMS_Comp_login_proc | queryMs=33.75
2026-03-23 14:35:17.763 | step 3 | route=IT_Ticket | empId=413 | apiMs=65.14 | totalMs=65.14
2026-03-23 14:35:17.764 | step 1 | route=IT_Ticket | empId=413 | query called at=14:35:17.764
2026-03-23 14:35:17.768 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=3.55
2026-03-23 14:35:17.769 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-23 14:35:17.770 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-23 14:35:17.771 | step 3 | route=IT_Ticket | empId=413 | apiMs=6.82 | totalMs=6.82
2026-03-23 14:36:33.318 | step 1 | route=Ticket_Entry_SPOC_Module | empId=413 | query called at=14:36:33.318
2026-03-23 14:36:33.464 | step 2 | route=Ticket_Entry_SPOC_Module | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=145.21
2026-03-23 14:36:33.465 | step 3 | route=Ticket_Entry_SPOC_Module | empId=413 | apiMs=146.30 | totalMs=146.30
2026-03-23 14:36:46.284 | step 1 | route=HW_TicketFun | empId= | query called at=14:36:46.284
2026-03-23 14:36:46.330 | step 2 | route=HW_TicketFun | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=45.2
2026-03-23 14:36:46.334 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=50.08 | totalMs=50.08
2026-03-23 14:36:47.390 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=413 | query called at=14:36:47.390
2026-03-23 14:36:47.402 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-03-23 14:36:47.402 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=413 | apiMs=12.06 | totalMs=12.06
2026-03-23 14:38:05.547 | step 1 | route=HW_TicketPost | empId=34091 | query called at=14:38:05.547
2026-03-23 14:38:07.416 | step 1 | route=IT_TicketPost | empId=413 | query called at=14:38:07.416
2026-03-23 14:38:07.441 | step 2 | route=IT_TicketPost | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=24.53
2026-03-23 14:38:07.445 | step 3 | route=IT_TicketPost | empId=413 | apiMs=28.91 | totalMs=28.91
2026-03-23 14:38:07.449 | step 1 | route=IT_TicketPost | empId=413 | query called at=14:38:07.449
2026-03-23 14:38:07.561 | step 2 | route=IT_TicketPost | empId=413 | query=IT_Ticket_Save_SPOC | queryMs=108.94
2026-03-23 14:38:07.578 | step 3 | route=IT_TicketPost | empId=413 | apiMs=129.23 | totalMs=129.23
2026-03-23 14:38:07.578 | step 1 | route=IT_TicketPost | empId=413 | query called at=14:38:07.578
2026-03-23 14:38:07.612 | step 2 | route=IT_TicketPost | empId=413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.15
2026-03-23 14:38:07.612 | step 3 | route=IT_TicketPost | empId=413 | apiMs=34.13 | totalMs=34.13
2026-03-23 14:38:07.613 | step 1 | route=IT_TicketPost | empId=413 | query called at=14:38:07.613
2026-03-23 14:38:07.615 | step 2 | route=IT_TicketPost | empId=413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-03-23 14:38:07.616 | step 3 | route=IT_TicketPost | empId=413 | apiMs=2.75 | totalMs=2.75
2026-03-23 14:38:07.851 | step 1 | route=IT_Ticket | empId=413 | query called at=14:38:07.851
2026-03-23 14:38:07.864 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=11.88
2026-03-23 14:38:07.866 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=2.11
2026-03-23 14:38:07.868 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-03-23 14:38:07.870 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-23 14:38:07.872 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-23 14:38:07.909 | step 2 | route=IT_Ticket | empId=413 | query=VMS_Comp_login_proc | queryMs=36.62
2026-03-23 14:38:07.909 | step 3 | route=IT_Ticket | empId=413 | apiMs=57.66 | totalMs=57.66
2026-03-23 14:38:07.909 | step 1 | route=IT_Ticket | empId=413 | query called at=14:38:07.909
2026-03-23 14:38:07.911 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-23 14:38:07.912 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-23 14:38:07.914 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-23 14:38:07.914 | step 3 | route=IT_Ticket | empId=413 | apiMs=4.71 | totalMs=4.71
2026-03-23 14:38:08.866 | step 2 | route=HW_TicketPost | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=3318.49
2026-03-23 14:38:08.867 | step 3 | route=HW_TicketPost | empId=34091 | apiMs=3,319.69 | totalMs=3,319.69
2026-03-23 14:38:08.870 | step 1 | route=HW_TicketPost | empId=34091 | query called at=14:38:08.870
2026-03-23 14:38:08.875 | step 2 | route=HW_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-23 14:38:08.878 | step 3 | route=HW_TicketPost | empId=34091 | apiMs=7.89 | totalMs=7.89
2026-03-23 14:38:08.879 | step 1 | route=HW_TicketPost | empId=34091 | query called at=14:38:08.879
2026-03-23 14:38:08.881 | step 2 | route=HW_TicketPost | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-03-23 14:38:08.881 | step 3 | route=HW_TicketPost | empId=34091 | apiMs=2.49 | totalMs=2.49
2026-03-23 14:38:08.882 | step 1 | route=HW_TicketPost | empId=34091 | query called at=14:38:08.882
2026-03-23 14:38:09.151 | step 2 | route=HW_TicketPost | empId=34091 | query=hw_ticket_save_proc_kpi | queryMs=269.53
2026-03-23 14:38:09.168 | step 3 | route=HW_TicketPost | empId=34091 | apiMs=286.88 | totalMs=286.88
2026-03-23 14:38:11.991 | step 1 | route=IT_Ticket | empId=34091 | query called at=14:38:11.991
2026-03-23 14:38:12.007 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=15.59
2026-03-23 14:38:12.018 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=6.55
2026-03-23 14:38:12.022 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-23 14:38:12.025 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=2.38
2026-03-23 14:38:12.059 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=33.93
2026-03-23 14:38:12.117 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=56.72
2026-03-23 14:38:12.118 | step 3 | route=IT_Ticket | empId=34091 | apiMs=126.59 | totalMs=126.59
2026-03-23 14:38:12.118 | step 1 | route=IT_Ticket | empId=34091 | query called at=14:38:12.118
2026-03-23 14:38:12.125 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=6.79
2026-03-23 14:38:12.136 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=10.01
2026-03-23 14:38:12.142 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=5.86
2026-03-23 14:38:12.143 | step 3 | route=IT_Ticket | empId=34091 | apiMs=24.49 | totalMs=24.49
2026-03-23 14:44:44.351 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=14:44:44.351
2026-03-23 14:44:44.430 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=78.88
2026-03-23 14:44:44.431 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=80.27 | totalMs=80.27
2026-03-23 14:44:45.191 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:44:45.191
2026-03-23 14:44:53.642 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=14:44:53.642
2026-03-23 14:44:53.685 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=42.39
2026-03-23 14:44:53.697 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=54.63 | totalMs=54.63
2026-03-23 14:44:53.700 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=14:44:53.700
2026-03-23 14:44:53.726 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.05
2026-03-23 14:44:53.728 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-23 14:44:53.730 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-23 14:44:53.730 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=29.90 | totalMs=29.90
2026-03-23 14:44:53.993 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=14:44:53.993
2026-03-23 14:44:54.008 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=14.62
2026-03-23 14:44:54.008 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=15.58 | totalMs=15.58
2026-03-23 14:44:54.765 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:44:54.765
2026-03-23 14:54:51.191 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:54:51.191
2026-03-23 14:54:51.226 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=34.82
2026-03-23 14:54:51.228 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-23 14:54:51.230 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-23 14:54:51.232 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-23 14:54:51.255 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=22.67
2026-03-23 14:54:51.294 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=38.8
2026-03-23 14:54:51.294 | step 3 | route=IT_Ticket | empId=51415 | apiMs=103.40 | totalMs=103.40
2026-03-23 14:54:51.295 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:54:51.295
2026-03-23 14:54:51.313 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=17.59
2026-03-23 14:54:51.314 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 14:54:51.315 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-23 14:54:51.316 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.94 | totalMs=20.94
2026-03-23 14:54:56.675 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:54:56.675
2026-03-23 14:54:56.711 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=33
2026-03-23 14:54:56.714 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=38.65 | totalMs=38.65
2026-03-23 14:54:59.379 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:54:59.379
2026-03-23 14:54:59.392 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.3
2026-03-23 14:54:59.393 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.30 | totalMs=14.30
2026-03-23 14:55:07.904 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:55:07.904
2026-03-23 14:55:07.914 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-23 14:55:07.915 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.15 | totalMs=11.15
2026-03-23 14:55:07.915 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:55:07.915
2026-03-23 14:55:08.018 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=101.68
2026-03-23 14:55:08.022 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=106.23 | totalMs=106.23
2026-03-23 14:55:08.022 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:55:08.022
2026-03-23 14:55:08.024 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-23 14:55:08.024 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.32 | totalMs=2.32
2026-03-23 14:55:08.025 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:55:08.025
2026-03-23 14:55:08.026 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-23 14:55:08.026 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.35 | totalMs=1.35
2026-03-23 14:55:10.048 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:55:10.048
2026-03-23 14:55:10.059 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-23 14:55:10.064 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.98
2026-03-23 14:55:10.068 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-23 14:55:10.071 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-03-23 14:55:10.072 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-23 14:55:10.107 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.03
2026-03-23 14:55:10.107 | step 3 | route=IT_Ticket | empId=51415 | apiMs=58.88 | totalMs=58.88
2026-03-23 14:55:10.108 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:55:10.108
2026-03-23 14:55:10.110 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.83
2026-03-23 14:55:10.112 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-03-23 14:55:10.113 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 14:55:10.113 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.69 | totalMs=5.69
2026-03-23 14:55:42.855 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:55:42.855
2026-03-23 14:55:42.938 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=82.02
2026-03-23 14:55:42.938 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=83.19 | totalMs=83.19
2026-03-23 14:55:43.400 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:43.400
2026-03-23 14:55:48.351 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:55:48.351
2026-03-23 14:55:48.411 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=59.53
2026-03-23 14:55:48.413 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=62.49 | totalMs=62.49
2026-03-23 14:55:48.414 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:55:48.414
2026-03-23 14:55:48.416 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-23 14:55:48.418 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-23 14:55:48.419 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-23 14:55:48.419 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.49 | totalMs=5.49
2026-03-23 14:55:50.805 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:55:50.805
2026-03-23 14:55:50.839 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.53
2026-03-23 14:55:50.842 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.22 | totalMs=37.22
2026-03-23 14:55:51.256 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:51.256
2026-03-23 14:56:29.906 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:56:29.906
2026-03-23 14:56:29.964 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=56.46
2026-03-23 14:56:29.968 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=61.10 | totalMs=61.10
2026-03-23 14:56:49.455 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:56:49.455
2026-03-23 14:56:49.541 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=85.1
2026-03-23 14:56:49.541 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=86.48 | totalMs=86.48
2026-03-23 14:56:57.665 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:57.665
2026-03-23 14:56:57.679 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-23 14:56:57.682 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.27 | totalMs=17.27
2026-03-23 14:56:57.683 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:57.683
2026-03-23 14:56:57.704 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=20.67
2026-03-23 14:56:57.706 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.84 | totalMs=22.84
2026-03-23 14:56:57.706 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:57.706
2026-03-23 14:56:57.708 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-23 14:56:57.708 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.32 | totalMs=2.32
2026-03-23 14:56:57.709 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:57.709
2026-03-23 14:56:57.710 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-23 14:56:57.711 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.74 | totalMs=1.74
2026-03-23 14:56:59.617 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:56:59.617
2026-03-23 14:56:59.631 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-23 14:56:59.636 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.83
2026-03-23 14:56:59.638 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-23 14:56:59.639 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-23 14:56:59.641 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-03-23 14:56:59.680 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=38.3
2026-03-23 14:56:59.680 | step 3 | route=IT_Ticket | empId=51415 | apiMs=63.39 | totalMs=63.39
2026-03-23 14:56:59.681 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:56:59.681
2026-03-23 14:56:59.682 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-23 14:56:59.683 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-23 14:56:59.685 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 14:56:59.685 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.39 | totalMs=4.39
2026-03-23 14:57:02.925 | step 1 | route=IT_Ticket_Report | empId=47971 | query called at=14:57:02.925
2026-03-23 14:57:03.301 | step 2 | route=IT_Ticket_Report | empId=47971 | query=kpi_it_ticket_report_page_proc | queryMs=372.39
2026-03-23 14:57:03.305 | step 3 | route=IT_Ticket_Report | empId=47971 | apiMs=380.22 | totalMs=380.22
2026-03-23 14:57:03.883 | step 4 | route=pageRenderd | empId=47971 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:57:03.883
2026-03-23 14:57:06.757 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:57:06.757
2026-03-23 14:57:06.793 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.78
2026-03-23 14:57:06.797 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.34 | totalMs=39.34
2026-03-23 14:57:07.273 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:57:07.273
2026-03-23 14:57:08.598 | step 1 | route=IT_Ticket | empId=47971 | query called at=14:57:08.598
2026-03-23 14:57:08.613 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-03-23 14:57:08.620 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=3.51
2026-03-23 14:57:08.626 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=2.75
2026-03-23 14:57:08.629 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=2.41
2026-03-23 14:57:08.631 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-23 14:57:08.664 | step 2 | route=IT_Ticket | empId=47971 | query=VMS_Comp_login_proc | queryMs=33.33
2026-03-23 14:57:08.665 | step 3 | route=IT_Ticket | empId=47971 | apiMs=66.62 | totalMs=66.62
2026-03-23 14:57:08.666 | step 1 | route=IT_Ticket | empId=47971 | query called at=14:57:08.666
2026-03-23 14:57:08.667 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-23 14:57:08.669 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-23 14:57:08.670 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-23 14:57:08.671 | step 3 | route=IT_Ticket | empId=47971 | apiMs=5.20 | totalMs=5.20
2026-03-23 14:57:11.045 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:57:11.045
2026-03-23 14:57:11.099 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=53.44
2026-03-23 14:57:11.102 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=56.09 | totalMs=56.09
2026-03-23 14:57:11.102 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:57:11.102
2026-03-23 14:57:11.104 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-23 14:57:11.105 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-23 14:57:11.107 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-23 14:57:11.107 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.10 | totalMs=5.10
2026-03-23 14:57:14.247 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:57:14.247
2026-03-23 14:57:14.355 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=103.86
2026-03-23 14:57:14.359 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=111.66 | totalMs=111.66
2026-03-23 14:57:14.966 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:57:14.966
2026-03-23 14:57:22.622 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47971 | query called at=14:57:22.622
2026-03-23 14:57:22.974 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=351.16
2026-03-23 14:57:22.978 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47971 | apiMs=356.07 | totalMs=356.07
2026-03-23 14:57:29.319 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47971 | query called at=14:57:29.319
2026-03-23 14:57:29.330 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-23 14:57:29.330 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47971 | apiMs=11.34 | totalMs=11.34
2026-03-23 15:00:19.405 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=15:00:19.405
2026-03-23 15:00:19.458 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=52.5
2026-03-23 15:00:19.462 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.03 | totalMs=57.03
2026-03-23 15:00:21.675 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=15:00:21.675
2026-03-23 15:00:21.690 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-03-23 15:00:21.694 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.49 | totalMs=18.49
2026-03-23 15:00:38.806 | step 1 | route=IT_TicketPost | empId=47971 | query called at=15:00:38.806
2026-03-23 15:00:38.824 | step 2 | route=IT_TicketPost | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=17.8
2026-03-23 15:00:38.825 | step 3 | route=IT_TicketPost | empId=47971 | apiMs=18.99 | totalMs=18.99
2026-03-23 15:00:38.825 | step 1 | route=IT_TicketPost | empId=47971 | query called at=15:00:38.825
2026-03-23 15:00:39.599 | step 2 | route=IT_TicketPost | empId=47971 | query=IT_Ticket_Save_SPOC | queryMs=773.07
2026-03-23 15:00:40.077 | step 3 | route=IT_TicketPost | empId=47971 | apiMs=1,251.71 | totalMs=1,251.71
2026-03-23 15:00:40.078 | step 1 | route=IT_TicketPost | empId=47971 | query called at=15:00:40.078
2026-03-23 15:00:40.118 | step 2 | route=IT_TicketPost | empId=47971 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=39.53
2026-03-23 15:00:40.118 | step 3 | route=IT_TicketPost | empId=47971 | apiMs=40.64 | totalMs=40.64
2026-03-23 15:00:40.119 | step 1 | route=IT_TicketPost | empId=47971 | query called at=15:00:40.119
2026-03-23 15:00:40.126 | step 2 | route=IT_TicketPost | empId=47971 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.41
2026-03-23 15:00:40.126 | step 3 | route=IT_TicketPost | empId=47971 | apiMs=7.31 | totalMs=7.31
2026-03-23 15:00:42.970 | step 1 | route=IT_Ticket | empId=47971 | query called at=15:00:42.970
2026-03-23 15:00:42.981 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-23 15:00:42.982 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-23 15:00:42.983 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-23 15:00:42.985 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-23 15:00:42.999 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_it_Ticket_Details | queryMs=13.64
2026-03-23 15:00:43.021 | step 2 | route=IT_Ticket | empId=47971 | query=VMS_Comp_login_proc | queryMs=21.67
2026-03-23 15:00:43.021 | step 3 | route=IT_Ticket | empId=47971 | apiMs=51.27 | totalMs=51.27
2026-03-23 15:00:43.022 | step 1 | route=IT_Ticket | empId=47971 | query called at=15:00:43.022
2026-03-23 15:00:43.037 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=14.61
2026-03-23 15:00:43.038 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-23 15:00:43.039 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 15:00:43.040 | step 3 | route=IT_Ticket | empId=47971 | apiMs=18.03 | totalMs=18.03
2026-03-23 15:00:45.028 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:00:45.028
2026-03-23 15:00:45.040 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-03-23 15:00:45.040 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.91 | totalMs=12.91
2026-03-23 15:00:45.041 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:00:45.041
2026-03-23 15:00:45.267 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=225.49
2026-03-23 15:00:45.282 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=240.68 | totalMs=240.68
2026-03-23 15:00:45.282 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:00:45.282
2026-03-23 15:00:45.284 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-23 15:00:45.284 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.27 | totalMs=2.27
2026-03-23 15:00:45.285 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:00:45.285
2026-03-23 15:00:45.286 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-23 15:00:45.286 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.55 | totalMs=1.55
2026-03-23 15:00:47.478 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:00:47.478
2026-03-23 15:00:47.491 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.17
2026-03-23 15:00:47.497 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.08
2026-03-23 15:00:47.502 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-23 15:00:47.503 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-23 15:00:47.505 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-23 15:00:47.542 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=36.6
2026-03-23 15:00:47.543 | step 3 | route=IT_Ticket | empId=51415 | apiMs=64.13 | totalMs=64.13
2026-03-23 15:00:47.543 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:00:47.543
2026-03-23 15:00:47.546 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.42
2026-03-23 15:00:47.548 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-03-23 15:00:47.550 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-23 15:00:47.550 | step 3 | route=IT_Ticket | empId=51415 | apiMs=6.87 | totalMs=6.87
2026-03-23 15:00:51.086 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:00:51.086
2026-03-23 15:00:51.131 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=44.04
2026-03-23 15:00:51.132 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=45.09 | totalMs=45.09
2026-03-23 15:00:51.568 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:00:51.568
2026-03-23 15:00:54.467 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:54.467
2026-03-23 15:00:54.497 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=29.38
2026-03-23 15:00:54.508 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=40.46 | totalMs=40.46
2026-03-23 15:00:54.511 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:54.511
2026-03-23 15:00:54.517 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.96
2026-03-23 15:00:54.562 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=44.64
2026-03-23 15:00:54.563 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-23 15:00:54.564 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=52.37 | totalMs=52.37
2026-03-23 15:00:56.985 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:00:56.985
2026-03-23 15:00:57.017 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.41
2026-03-23 15:00:57.018 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.39 | totalMs=32.39
2026-03-23 15:00:57.829 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:00:57.829
2026-03-23 15:21:28.486 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:21:28.486
2026-03-23 15:21:28.520 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=34.03
2026-03-23 15:21:28.525 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-23 15:21:28.530 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-23 15:21:28.531 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-23 15:21:28.555 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=23.12
2026-03-23 15:21:28.594 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=39.08
2026-03-23 15:21:28.594 | step 3 | route=IT_Ticket | empId=46985 | apiMs=108.76 | totalMs=108.76
2026-03-23 15:21:28.595 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:21:28.595
2026-03-23 15:21:28.614 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=18.9
2026-03-23 15:21:28.616 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-23 15:21:28.617 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-23 15:21:28.617 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.35 | totalMs=22.35
2026-03-23 15:21:36.637 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=15:21:36.637
2026-03-23 15:21:36.694 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=56.58
2026-03-23 15:21:36.698 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=61.04 | totalMs=61.04
2026-03-23 15:21:38.384 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=15:21:38.384
2026-03-23 15:21:38.396 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-03-23 15:21:38.400 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=15.65 | totalMs=15.65
2026-03-23 15:22:03.042 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:22:03.042
2026-03-23 15:22:03.053 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-23 15:22:03.058 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=16.21 | totalMs=16.21
2026-03-23 15:22:03.062 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:22:03.062
2026-03-23 15:22:03.089 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=24.32
2026-03-23 15:22:03.091 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=29.58 | totalMs=29.58
2026-03-23 15:22:03.091 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:22:03.091
2026-03-23 15:22:03.121 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.43
2026-03-23 15:22:03.122 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=30.25 | totalMs=30.25
2026-03-23 15:22:03.345 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:22:03.345
2026-03-23 15:22:03.356 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-23 15:22:03.358 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-23 15:22:03.359 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-23 15:22:03.361 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-23 15:22:03.362 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-23 15:22:03.401 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=38.43
2026-03-23 15:22:03.401 | step 3 | route=IT_Ticket | empId=46985 | apiMs=56.46 | totalMs=56.46
2026-03-23 15:22:03.402 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:22:03.402
2026-03-23 15:22:03.404 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-23 15:22:03.405 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-23 15:22:03.407 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-23 15:22:03.407 | step 3 | route=IT_Ticket | empId=46985 | apiMs=5.31 | totalMs=5.31
2026-03-23 15:42:57.558 | step 1 | route=IT_Ticket | empId=62152 | query called at=15:42:57.558
2026-03-23 15:42:57.636 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=76.82
2026-03-23 15:42:57.638 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-23 15:42:57.639 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-23 15:42:57.641 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-23 15:42:57.668 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_it_Ticket_Details | queryMs=27.08
2026-03-23 15:42:57.794 | step 2 | route=IT_Ticket | empId=62152 | query=VMS_Comp_login_proc | queryMs=125.48
2026-03-23 15:42:57.794 | step 3 | route=IT_Ticket | empId=62152 | apiMs=236.02 | totalMs=236.02
2026-03-23 15:42:57.795 | step 1 | route=IT_Ticket | empId=62152 | query called at=15:42:57.795
2026-03-23 15:42:57.841 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=45.75
2026-03-23 15:42:57.854 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=12.62
2026-03-23 15:42:57.860 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=5.16
2026-03-23 15:42:57.861 | step 3 | route=IT_Ticket | empId=62152 | apiMs=65.93 | totalMs=65.93
2026-03-23 15:43:11.959 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62152 | query called at=15:43:11.959
2026-03-23 15:43:12.267 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=307.29
2026-03-23 15:43:12.270 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62152 | apiMs=311.60 | totalMs=311.60
2026-03-23 15:43:14.629 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62152 | query called at=15:43:14.629
2026-03-23 15:43:14.643 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=12.56
2026-03-23 15:43:14.647 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62152 | apiMs=17.77 | totalMs=17.77
2026-03-23 15:43:49.447 | step 1 | route=IT_TicketPost | empId=62152 | query called at=15:43:49.447
2026-03-23 15:43:49.459 | step 2 | route=IT_TicketPost | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-03-23 15:43:49.459 | step 3 | route=IT_TicketPost | empId=62152 | apiMs=11.85 | totalMs=11.85
2026-03-23 15:43:49.460 | step 1 | route=IT_TicketPost | empId=62152 | query called at=15:43:49.460
2026-03-23 15:43:49.517 | step 2 | route=IT_TicketPost | empId=62152 | query=IT_Ticket_Save_SPOC | queryMs=56.87
2026-03-23 15:43:49.520 | step 3 | route=IT_TicketPost | empId=62152 | apiMs=59.65 | totalMs=59.65
2026-03-23 15:43:49.520 | step 1 | route=IT_TicketPost | empId=62152 | query called at=15:43:49.520
2026-03-23 15:43:49.522 | step 2 | route=IT_TicketPost | empId=62152 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-23 15:43:49.522 | step 3 | route=IT_TicketPost | empId=62152 | apiMs=2.21 | totalMs=2.21
2026-03-23 15:43:56.800 | step 1 | route=IT_Ticket | empId=62152 | query called at=15:43:56.800
2026-03-23 15:43:56.814 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=13.73
2026-03-23 15:43:56.826 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=9.07
2026-03-23 15:43:56.831 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-23 15:43:56.838 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=4.75
2026-03-23 15:43:56.903 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_it_Ticket_Details | queryMs=63.66
2026-03-23 15:43:56.945 | step 2 | route=IT_Ticket | empId=62152 | query=VMS_Comp_login_proc | queryMs=42.39
2026-03-23 15:43:56.946 | step 3 | route=IT_Ticket | empId=62152 | apiMs=146.11 | totalMs=146.11
2026-03-23 15:43:56.946 | step 1 | route=IT_Ticket | empId=62152 | query called at=15:43:56.946
2026-03-23 15:43:56.947 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-23 15:43:56.948 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-03-23 15:43:56.949 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-03-23 15:43:56.950 | step 3 | route=IT_Ticket | empId=62152 | apiMs=3.50 | totalMs=3.50
2026-03-23 15:45:16.086 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:45:16.086
2026-03-23 15:45:16.096 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-23 15:45:16.102 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-23 15:45:16.106 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-23 15:45:16.110 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-23 15:45:16.112 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-23 15:45:16.145 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=33.19
2026-03-23 15:45:16.146 | step 3 | route=IT_Ticket | empId=51120 | apiMs=59.74 | totalMs=59.74
2026-03-23 15:45:16.146 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:45:16.146
2026-03-23 15:45:16.148 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-23 15:45:16.149 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 15:45:16.151 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-23 15:45:16.151 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.50 | totalMs=4.50
2026-03-23 15:45:32.542 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=15:45:32.542
2026-03-23 15:45:32.918 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=374.85
2026-03-23 15:45:32.918 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=375.94 | totalMs=375.94
2026-03-23 15:45:37.184 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=15:45:37.184
2026-03-23 15:45:37.198 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-23 15:45:37.202 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=17.85 | totalMs=17.85
2026-03-23 15:45:39.285 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=15:45:39.285
2026-03-23 15:45:39.300 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.44
2026-03-23 15:45:39.303 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=18.66 | totalMs=18.66
2026-03-23 15:46:45.943 | step 1 | route=IT_TicketPost | empId=51120 | query called at=15:46:45.943
2026-03-23 15:46:45.955 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-03-23 15:46:45.959 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=15.50 | totalMs=15.50
2026-03-23 15:46:45.962 | step 1 | route=IT_TicketPost | empId=51120 | query called at=15:46:45.962
2026-03-23 15:46:46.007 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=41.11
2026-03-23 15:46:46.009 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=46.21 | totalMs=46.21
2026-03-23 15:46:46.009 | step 1 | route=IT_TicketPost | empId=51120 | query called at=15:46:46.009
2026-03-23 15:46:46.011 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-23 15:46:46.011 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.53 | totalMs=2.53
2026-03-23 15:46:51.381 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:46:51.381
2026-03-23 15:46:51.392 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-23 15:46:51.397 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-23 15:46:51.401 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-23 15:46:51.406 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-23 15:46:51.407 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-23 15:46:51.445 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=36.79
2026-03-23 15:46:51.445 | step 3 | route=IT_Ticket | empId=51120 | apiMs=63.70 | totalMs=63.70
2026-03-23 15:46:51.445 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:46:51.445
2026-03-23 15:46:51.447 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-23 15:46:51.448 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 15:46:51.450 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-23 15:46:51.450 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.50 | totalMs=4.50
2026-03-23 15:47:19.393 | step 1 | route=IT_Ticket_Report | empId=51120 | query called at=15:47:19.393
2026-03-23 15:47:19.697 | step 2 | route=IT_Ticket_Report | empId=51120 | query=kpi_it_ticket_report_page_proc | queryMs=302.77
2026-03-23 15:47:19.701 | step 3 | route=IT_Ticket_Report | empId=51120 | apiMs=307.43 | totalMs=307.43
2026-03-23 15:47:20.759 | step 4 | route=pageRenderd | empId=51120 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:47:20.759
2026-03-23 15:50:46.147 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=15:50:46.147
2026-03-23 15:50:46.246 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=98.78
2026-03-23 15:50:46.250 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=103.38 | totalMs=103.38
2026-03-23 15:50:47.620 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=15:50:47.620
2026-03-23 15:50:47.635 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=14.46
2026-03-23 15:50:47.638 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=18.35 | totalMs=18.35
2026-03-23 15:51:12.942 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:51:12.942
2026-03-23 15:51:12.952 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-03-23 15:51:12.956 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=13.63 | totalMs=13.63
2026-03-23 15:51:12.959 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:51:12.959
2026-03-23 15:51:13.005 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=42.67
2026-03-23 15:51:13.007 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=47.66 | totalMs=47.66
2026-03-23 15:51:13.007 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:51:13.007
2026-03-23 15:51:13.009 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-23 15:51:13.009 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.99 | totalMs=1.99
2026-03-23 15:51:13.232 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:51:13.232
2026-03-23 15:51:13.242 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-03-23 15:51:13.244 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-23 15:51:13.245 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-23 15:51:13.247 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-23 15:51:13.265 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=17.92
2026-03-23 15:51:13.295 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=29.74
2026-03-23 15:51:13.296 | step 3 | route=IT_Ticket | empId=46985 | apiMs=63.26 | totalMs=63.26
2026-03-23 15:51:13.296 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:51:13.296
2026-03-23 15:51:13.311 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=14.13
2026-03-23 15:51:13.312 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-23 15:51:13.313 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-23 15:51:13.314 | step 3 | route=IT_Ticket | empId=46985 | apiMs=17.47 | totalMs=17.47
2026-03-23 16:00:19.427 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:00:19.427
2026-03-23 16:00:19.483 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=55.12
2026-03-23 16:00:19.487 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=59.62 | totalMs=59.62
2026-03-23 16:00:20.096 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:00:20.096
2026-03-23 16:00:23.241 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:00:23.241
2026-03-23 16:00:23.283 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=40.92
2026-03-23 16:00:23.289 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=47.20 | totalMs=47.20
2026-03-23 16:00:23.292 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:00:23.292
2026-03-23 16:00:23.297 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-23 16:00:23.298 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-23 16:00:23.300 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-23 16:00:23.300 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.86 | totalMs=7.86
2026-03-23 16:00:28.544 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:00:28.544
2026-03-23 16:00:28.562 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=17.85
2026-03-23 16:00:28.563 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=18.91 | totalMs=18.91
2026-03-23 16:00:29.225 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:00:29.225
2026-03-23 16:00:32.655 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:00:32.655
2026-03-23 16:00:32.700 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=44.1
2026-03-23 16:00:32.713 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=57.57 | totalMs=57.57
2026-03-23 16:00:32.713 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:00:32.713
2026-03-23 16:00:32.722 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.29
2026-03-23 16:00:32.731 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.28
2026-03-23 16:00:32.740 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.32
2026-03-23 16:00:32.740 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=26.58 | totalMs=26.58
2026-03-23 16:00:35.958 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:00:35.958
2026-03-23 16:00:35.987 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=28.36
2026-03-23 16:00:35.991 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=32.86 | totalMs=32.86
2026-03-23 16:00:36.529 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:00:36.529
2026-03-23 16:00:40.889 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:00:40.889
2026-03-23 16:00:40.939 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=49.53
2026-03-23 16:00:40.989 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=99.29 | totalMs=99.29
2026-03-23 16:00:40.989 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:00:40.989
2026-03-23 16:00:40.991 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-23 16:00:40.992 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-23 16:00:40.994 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-23 16:00:40.994 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.90 | totalMs=4.90
2026-03-23 16:00:44.671 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:00:44.671
2026-03-23 16:00:44.692 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.95
2026-03-23 16:00:44.695 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.78 | totalMs=23.78
2026-03-23 16:00:45.308 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:00:45.308
2026-03-23 16:00:48.971 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:00:48.971
2026-03-23 16:00:48.983 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=12.1
2026-03-23 16:00:48.985 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=14.49 | totalMs=14.49
2026-03-23 16:00:48.986 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:00:48.986
2026-03-23 16:00:48.987 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-23 16:00:48.989 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-23 16:00:48.990 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-23 16:00:48.991 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.86 | totalMs=4.86
2026-03-23 16:00:51.992 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:00:51.992
2026-03-23 16:00:52.013 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.43
2026-03-23 16:00:52.016 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.94 | totalMs=23.94
2026-03-23 16:00:52.793 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:00:52.793
2026-03-23 16:00:56.708 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:00:56.708
2026-03-23 16:00:56.732 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=23.57
2026-03-23 16:00:56.741 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=32.28 | totalMs=32.28
2026-03-23 16:00:56.741 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:00:56.741
2026-03-23 16:00:56.743 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-23 16:00:56.745 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-23 16:00:56.746 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-23 16:00:56.746 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.48 | totalMs=5.48
2026-03-23 16:00:59.952 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:00:59.952
2026-03-23 16:00:59.973 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.43
2026-03-23 16:00:59.977 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.47 | totalMs=24.47
2026-03-23 16:01:00.513 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:00.513
2026-03-23 16:01:04.203 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:01:04.203
2026-03-23 16:01:04.216 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=12.36
2026-03-23 16:01:04.222 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=19.26 | totalMs=19.26
2026-03-23 16:01:04.228 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-23).
2026-03-23 16:01:04.470 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:01:04.470
2026-03-23 16:01:04.492 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.92
2026-03-23 16:01:04.492 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=21.96 | totalMs=21.96
2026-03-23 16:01:05.168 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:05.168
2026-03-23 16:01:09.395 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:01:09.395
2026-03-23 16:01:09.408 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.19
2026-03-23 16:01:09.413 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=18.24 | totalMs=18.24
2026-03-23 16:01:09.416 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-23).
2026-03-23 16:01:09.650 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:01:09.650
2026-03-23 16:01:09.673 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.34
2026-03-23 16:01:09.673 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.27 | totalMs=23.27
2026-03-23 16:01:10.249 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:10.249
2026-03-23 16:09:15.969 | step 1 | route=IT_Ticket | empId=67606 | query called at=16:09:15.969
2026-03-23 16:09:15.992 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=22.44
2026-03-23 16:09:15.994 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-23 16:09:15.995 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-23 16:09:15.997 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-23 16:09:16.016 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=19.58
2026-03-23 16:09:16.054 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=37.07
2026-03-23 16:09:16.054 | step 3 | route=IT_Ticket | empId=67606 | apiMs=85.05 | totalMs=85.05
2026-03-23 16:09:16.055 | step 1 | route=IT_Ticket | empId=67606 | query called at=16:09:16.055
2026-03-23 16:09:16.070 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=15.05
2026-03-23 16:09:16.071 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-23 16:09:16.073 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-23 16:09:16.073 | step 3 | route=IT_Ticket | empId=67606 | apiMs=18.03 | totalMs=18.03
2026-03-23 16:09:28.428 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=16:09:28.428
2026-03-23 16:09:28.661 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=232.34
2026-03-23 16:09:28.665 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=237.09 | totalMs=237.09
2026-03-23 16:09:32.172 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=16:09:32.172
2026-03-23 16:09:32.187 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=14.55
2026-03-23 16:09:32.192 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=19.44 | totalMs=19.44
2026-03-23 16:11:09.435 | step 1 | route=IT_TicketPost | empId=67606 | query called at=16:11:09.435
2026-03-23 16:11:09.447 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=11.66
2026-03-23 16:11:09.451 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=16.01 | totalMs=16.01
2026-03-23 16:11:09.455 | step 1 | route=IT_TicketPost | empId=67606 | query called at=16:11:09.455
2026-03-23 16:11:09.973 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=515.49
2026-03-23 16:11:10.019 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=564.00 | totalMs=564.00
2026-03-23 16:11:10.019 | step 1 | route=IT_TicketPost | empId=67606 | query called at=16:11:10.019
2026-03-23 16:11:10.021 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-23 16:11:10.021 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=2.06 | totalMs=2.06
2026-03-23 16:11:10.254 | step 1 | route=IT_Ticket | empId=67606 | query called at=16:11:10.254
2026-03-23 16:11:10.265 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-03-23 16:11:10.266 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 16:11:10.267 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-23 16:11:10.269 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-23 16:11:10.270 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-23 16:11:10.298 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=27.5
2026-03-23 16:11:10.298 | step 3 | route=IT_Ticket | empId=67606 | apiMs=43.89 | totalMs=43.89
2026-03-23 16:11:10.299 | step 1 | route=IT_Ticket | empId=67606 | query called at=16:11:10.299
2026-03-23 16:11:10.300 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 16:11:10.301 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-23 16:11:10.302 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-23 16:11:10.303 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.01 | totalMs=4.01
2026-03-23 16:11:57.754 | step 1 | route=IT_Ticket | empId=46609 | query called at=16:11:57.754
2026-03-23 16:11:57.765 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-23 16:11:57.767 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-23 16:11:57.768 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-23 16:11:57.770 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-23 16:11:57.771 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-23 16:11:57.802 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=30.96
2026-03-23 16:11:57.803 | step 3 | route=IT_Ticket | empId=46609 | apiMs=48.26 | totalMs=48.26
2026-03-23 16:11:57.803 | step 1 | route=IT_Ticket | empId=46609 | query called at=16:11:57.803
2026-03-23 16:11:57.805 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-23 16:11:57.806 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 16:11:57.807 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-23 16:11:57.808 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.53 | totalMs=4.53
2026-03-23 16:12:07.154 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=16:12:07.154
2026-03-23 16:12:07.284 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=129.2
2026-03-23 16:12:07.285 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=130.33 | totalMs=130.33
2026-03-23 16:12:13.535 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=16:12:13.535
2026-03-23 16:12:13.546 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-23 16:12:13.550 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=14.86 | totalMs=14.86
2026-03-23 16:12:44.715 | step 1 | route=IT_TicketPost | empId=46609 | query called at=16:12:44.715
2026-03-23 16:12:44.725 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-23 16:12:44.729 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=14.22 | totalMs=14.22
2026-03-23 16:12:44.732 | step 1 | route=IT_TicketPost | empId=46609 | query called at=16:12:44.732
2026-03-23 16:12:45.061 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=326.09
2026-03-23 16:12:45.114 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=381.49 | totalMs=381.49
2026-03-23 16:12:45.114 | step 1 | route=IT_TicketPost | empId=46609 | query called at=16:12:45.114
2026-03-23 16:12:45.116 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-03-23 16:12:45.117 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=2.61 | totalMs=2.61
2026-03-23 16:12:45.117 | step 1 | route=IT_TicketPost | empId=46609 | query called at=16:12:45.117
2026-03-23 16:12:45.118 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-23 16:12:45.119 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=1.73 | totalMs=1.73
2026-03-23 16:12:45.346 | step 1 | route=IT_Ticket | empId=46609 | query called at=16:12:45.346
2026-03-23 16:12:45.357 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-23 16:12:45.359 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-23 16:12:45.360 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-23 16:12:45.361 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-23 16:12:45.363 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-23 16:12:45.399 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=36.12
2026-03-23 16:12:45.400 | step 3 | route=IT_Ticket | empId=46609 | apiMs=53.03 | totalMs=53.03
2026-03-23 16:12:45.400 | step 1 | route=IT_Ticket | empId=46609 | query called at=16:12:45.400
2026-03-23 16:12:45.402 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-23 16:12:45.403 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 16:12:45.404 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-23 16:12:45.405 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.79 | totalMs=4.79
2026-03-23 16:13:19.177 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:13:19.177
2026-03-23 16:13:19.216 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=38.47
2026-03-23 16:13:19.217 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=39.48 | totalMs=39.48
2026-03-23 16:13:19.516 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:13:19.516
2026-03-23 16:20:57.320 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:20:57.320
2026-03-23 16:20:57.344 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=22.89
2026-03-23 16:20:57.348 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-23 16:20:57.352 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-23 16:20:57.357 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-23 16:20:57.370 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=13.05
2026-03-23 16:20:57.391 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=19.84
2026-03-23 16:20:57.391 | step 3 | route=IT_Ticket | empId=52188 | apiMs=70.62 | totalMs=70.62
2026-03-23 16:20:57.391 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:20:57.391
2026-03-23 16:20:57.402 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=10.68
2026-03-23 16:20:57.404 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-23 16:20:57.406 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-23 16:20:57.406 | step 3 | route=IT_Ticket | empId=52188 | apiMs=14.62 | totalMs=14.62
2026-03-23 16:21:03.526 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=16:21:03.526
2026-03-23 16:21:03.699 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=172.78
2026-03-23 16:21:03.700 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=174.02 | totalMs=174.02
2026-03-23 16:21:05.827 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=16:21:05.827
2026-03-23 16:21:05.842 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.79
2026-03-23 16:21:05.845 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=17.37 | totalMs=17.37
2026-03-23 16:21:52.742 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:21:52.742
2026-03-23 16:21:52.758 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=15.6
2026-03-23 16:21:52.762 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=19.72 | totalMs=19.72
2026-03-23 16:21:52.765 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:21:52.765
2026-03-23 16:21:52.794 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=25.37
2026-03-23 16:21:52.797 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=31.24 | totalMs=31.24
2026-03-23 16:21:52.797 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:21:52.797
2026-03-23 16:21:52.799 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-03-23 16:21:52.800 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.91 | totalMs=2.91
2026-03-23 16:21:53.024 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:21:53.024
2026-03-23 16:21:53.034 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.17
2026-03-23 16:21:53.035 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-23 16:21:53.037 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-23 16:21:53.038 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-23 16:21:53.039 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-23 16:21:53.089 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=49.31
2026-03-23 16:21:53.089 | step 3 | route=IT_Ticket | empId=52188 | apiMs=64.54 | totalMs=64.54
2026-03-23 16:21:53.090 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:21:53.090
2026-03-23 16:21:53.091 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-23 16:21:53.092 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-23 16:21:53.093 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 16:21:53.094 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.11 | totalMs=4.11
2026-03-23 16:26:23.290 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=16:26:23.290
2026-03-23 16:26:23.316 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=25.45
2026-03-23 16:26:23.320 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=30.33 | totalMs=30.33
2026-03-23 16:26:24.139 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:26:24.139
2026-03-23 16:26:46.576 | step 1 | route=IT_Ticket_Report | empId=17712 | query called at=16:26:46.576
2026-03-23 16:26:47.059 | step 2 | route=IT_Ticket_Report | empId=17712 | query=kpi_it_ticket_report_page_proc | queryMs=482.3
2026-03-23 16:26:47.059 | step 3 | route=IT_Ticket_Report | empId=17712 | apiMs=483.46 | totalMs=483.46
2026-03-23 16:26:48.163 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:26:48.163
2026-03-23 16:26:51.776 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=16:26:51.776
2026-03-23 16:26:51.855 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=77.94
2026-03-23 16:26:51.859 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=82.31 | totalMs=82.31
2026-03-23 16:26:53.073 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=16:26:53.073
2026-03-23 16:26:53.089 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=16
2026-03-23 16:26:53.093 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=20.54 | totalMs=20.54
2026-03-23 16:26:53.939 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:26:53.939
2026-03-23 16:26:54.805 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=16:26:54.805
2026-03-23 16:26:54.817 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-23 16:26:54.817 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=11.85 | totalMs=11.85
2026-03-23 16:27:12.639 | step 1 | route=IT_Ticket_Report | empId=41204 | query called at=16:27:12.639
2026-03-23 16:27:12.782 | step 2 | route=IT_Ticket_Report | empId=41204 | query=kpi_it_ticket_report_page_proc | queryMs=142.01
2026-03-23 16:27:12.783 | step 3 | route=IT_Ticket_Report | empId=41204 | apiMs=143.21 | totalMs=143.21
2026-03-23 16:27:13.211 | step 4 | route=pageRenderd | empId=41204 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:27:13.211
2026-03-23 16:27:42.067 | step 1 | route=IT_TicketPost | empId=67606 | query called at=16:27:42.067
2026-03-23 16:27:42.082 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-03-23 16:27:42.086 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=18.80 | totalMs=18.80
2026-03-23 16:27:42.090 | step 1 | route=IT_TicketPost | empId=67606 | query called at=16:27:42.090
2026-03-23 16:27:42.134 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=43.51
2026-03-23 16:27:42.136 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=46.13 | totalMs=46.13
2026-03-23 16:27:42.136 | step 1 | route=IT_TicketPost | empId=67606 | query called at=16:27:42.136
2026-03-23 16:27:42.165 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.57
2026-03-23 16:27:42.165 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=29.38 | totalMs=29.38
2026-03-23 16:27:42.415 | step 1 | route=IT_Ticket | empId=67606 | query called at=16:27:42.415
2026-03-23 16:27:42.425 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-23 16:27:42.427 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-23 16:27:42.429 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-23 16:27:42.430 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 16:27:42.452 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=21.92
2026-03-23 16:27:42.492 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=39.35
2026-03-23 16:27:42.492 | step 3 | route=IT_Ticket | empId=67606 | apiMs=77.63 | totalMs=77.63
2026-03-23 16:27:42.493 | step 1 | route=IT_Ticket | empId=67606 | query called at=16:27:42.493
2026-03-23 16:27:42.511 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=17.63
2026-03-23 16:27:42.512 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-23 16:27:42.513 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-23 16:27:42.514 | step 3 | route=IT_Ticket | empId=67606 | apiMs=20.83 | totalMs=20.83
2026-03-23 16:28:48.254 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:28:48.254
2026-03-23 16:28:48.272 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=17.41
2026-03-23 16:28:48.276 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=21.76 | totalMs=21.76
2026-03-23 16:28:49.440 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:28:49.440
2026-03-23 16:28:53.332 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:28:53.332
2026-03-23 16:28:53.364 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=31.19
2026-03-23 16:28:53.370 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=37.74 | totalMs=37.74
2026-03-23 16:28:53.373 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:28:53.373
2026-03-23 16:28:53.379 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-23 16:28:53.380 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-23 16:28:53.381 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-23 16:28:53.382 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=8.35 | totalMs=8.35
2026-03-23 16:28:53.619 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:28:53.619
2026-03-23 16:28:53.641 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=21.57
2026-03-23 16:28:53.641 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=22.56 | totalMs=22.56
2026-03-23 16:28:55.293 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:28:55.293
2026-03-23 16:33:56.769 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=16:33:56.769
2026-03-23 16:33:56.813 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=42.48
2026-03-23 16:33:56.817 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=47.22 | totalMs=47.22
2026-03-23 16:33:58.201 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:33:58.201
2026-03-23 16:34:05.630 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=16:34:05.630
2026-03-23 16:34:05.683 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=52.55
2026-03-23 16:34:05.691 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-03-23 16:34:05.696 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=66.17 | totalMs=66.17
2026-03-23 16:34:05.700 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=16:34:05.700
2026-03-23 16:34:05.702 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-23 16:34:05.703 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-23 16:34:05.705 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-23 16:34:05.705 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=4.91 | totalMs=4.91
2026-03-23 16:34:05.706 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=16:34:05.706
2026-03-23 16:34:05.707 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-23 16:34:05.708 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-23 16:34:05.709 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-23 16:34:05.710 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=4.19 | totalMs=4.19
2026-03-23 16:34:05.942 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=16:34:05.942
2026-03-23 16:34:05.958 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=16.22
2026-03-23 16:34:05.959 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=17.16 | totalMs=17.16
2026-03-23 16:34:06.335 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:34:06.335
2026-03-23 16:34:52.975 | step 1 | route=IT_Ticket | empId=34711 | query called at=16:34:52.975
2026-03-23 16:34:52.999 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=23.24
2026-03-23 16:34:53.001 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-23 16:34:53.002 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-23 16:34:53.003 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-23 16:34:53.026 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_it_Ticket_Details | queryMs=22.14
2026-03-23 16:34:53.066 | step 2 | route=IT_Ticket | empId=34711 | query=VMS_Comp_login_proc | queryMs=39.82
2026-03-23 16:34:53.066 | step 3 | route=IT_Ticket | empId=34711 | apiMs=91.01 | totalMs=91.01
2026-03-23 16:34:53.067 | step 1 | route=IT_Ticket | empId=34711 | query called at=16:34:53.067
2026-03-23 16:34:53.084 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=17.32
2026-03-23 16:34:53.085 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 16:34:53.087 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-23 16:34:53.087 | step 3 | route=IT_Ticket | empId=34711 | apiMs=20.44 | totalMs=20.44
2026-03-23 16:35:04.091 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34711 | query called at=16:35:04.091
2026-03-23 16:35:04.524 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=432.39
2026-03-23 16:35:04.528 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34711 | apiMs=436.77 | totalMs=436.77
2026-03-23 16:35:05.737 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34711 | query called at=16:35:05.737
2026-03-23 16:35:05.779 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=41.38
2026-03-23 16:35:05.783 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34711 | apiMs=45.35 | totalMs=45.35
2026-03-23 16:35:27.769 | step 1 | route=IT_TicketPost | empId=34711 | query called at=16:35:27.769
2026-03-23 16:35:27.780 | step 2 | route=IT_TicketPost | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-23 16:35:27.784 | step 3 | route=IT_TicketPost | empId=34711 | apiMs=14.48 | totalMs=14.48
2026-03-23 16:35:27.787 | step 1 | route=IT_TicketPost | empId=34711 | query called at=16:35:27.787
2026-03-23 16:35:28.008 | step 2 | route=IT_TicketPost | empId=34711 | query=IT_Ticket_Save_SPOC | queryMs=217.12
2026-03-23 16:35:28.055 | step 3 | route=IT_TicketPost | empId=34711 | apiMs=267.52 | totalMs=267.52
2026-03-23 16:35:28.055 | step 1 | route=IT_TicketPost | empId=34711 | query called at=16:35:28.055
2026-03-23 16:35:28.057 | step 2 | route=IT_TicketPost | empId=34711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-23 16:35:28.057 | step 3 | route=IT_TicketPost | empId=34711 | apiMs=2.14 | totalMs=2.14
2026-03-23 16:35:28.278 | step 1 | route=IT_Ticket | empId=34711 | query called at=16:35:28.278
2026-03-23 16:35:28.288 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-23 16:35:28.290 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-23 16:35:28.291 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-23 16:35:28.292 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-23 16:35:28.294 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-23 16:35:28.333 | step 2 | route=IT_Ticket | empId=34711 | query=VMS_Comp_login_proc | queryMs=39.37
2026-03-23 16:35:28.334 | step 3 | route=IT_Ticket | empId=34711 | apiMs=55.67 | totalMs=55.67
2026-03-23 16:35:28.334 | step 1 | route=IT_Ticket | empId=34711 | query called at=16:35:28.334
2026-03-23 16:35:28.335 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-23 16:35:28.336 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-23 16:35:28.338 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 16:35:28.338 | step 3 | route=IT_Ticket | empId=34711 | apiMs=4.05 | totalMs=4.05
2026-03-23 16:37:09.480 | step 1 | route=IT_Ticket_Report | empId=34711 | query called at=16:37:09.480
2026-03-23 16:37:09.563 | step 2 | route=IT_Ticket_Report | empId=34711 | query=kpi_it_ticket_report_page_proc | queryMs=82.61
2026-03-23 16:37:09.567 | step 3 | route=IT_Ticket_Report | empId=34711 | apiMs=87.09 | totalMs=87.09
2026-03-23 16:37:10.308 | step 4 | route=pageRenderd | empId=34711 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:37:10.308
2026-03-23 16:46:42.887 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:46:42.887
2026-03-23 16:46:42.934 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=46.71
2026-03-23 16:46:42.935 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=47.54 | totalMs=47.54
2026-03-23 16:46:43.288 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:46:43.288
2026-03-23 16:46:49.321 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:46:49.321
2026-03-23 16:46:49.572 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=250.3
2026-03-23 16:46:49.575 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.3
2026-03-23 16:46:49.579 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=257.52 | totalMs=257.52
2026-03-23 16:46:49.579 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:46:49.579
2026-03-23 16:46:49.581 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-23 16:46:49.582 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-23 16:46:49.583 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-23 16:46:49.583 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.57 | totalMs=4.57
2026-03-23 16:46:49.584 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:46:49.584
2026-03-23 16:46:49.585 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-23 16:46:49.586 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-23 16:46:49.588 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-23 16:46:49.588 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=3.85 | totalMs=3.85
2026-03-23 16:46:49.813 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:46:49.813
2026-03-23 16:46:49.834 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=20.77
2026-03-23 16:46:49.834 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=21.58 | totalMs=21.58
2026-03-23 16:46:50.139 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:46:50.139
2026-03-23 16:51:55.132 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:51:55.132
2026-03-23 16:51:55.163 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=30.24
2026-03-23 16:51:55.168 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-23 16:51:55.172 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-23 16:51:55.176 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-23 16:51:55.195 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=19.28
2026-03-23 16:51:55.229 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.33
2026-03-23 16:51:55.229 | step 3 | route=IT_Ticket | empId=51415 | apiMs=96.75 | totalMs=96.75
2026-03-23 16:51:55.230 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:51:55.230
2026-03-23 16:51:55.243 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=13.26
2026-03-23 16:51:55.244 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-23 16:51:55.245 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-23 16:51:55.245 | step 3 | route=IT_Ticket | empId=51415 | apiMs=15.89 | totalMs=15.89
2026-03-23 16:51:59.155 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:51:59.155
2026-03-23 16:51:59.222 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=66.32
2026-03-23 16:51:59.223 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=67.34 | totalMs=67.34
2026-03-23 16:52:08.473 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:52:08.473
2026-03-23 16:52:08.488 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-23 16:52:08.491 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.04 | totalMs=18.04
2026-03-23 16:52:33.954 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:52:33.954
2026-03-23 16:52:33.964 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-23 16:52:33.968 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.39 | totalMs=14.39
2026-03-23 16:52:33.971 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:52:33.971
2026-03-23 16:52:34.106 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=131.61
2026-03-23 16:52:34.121 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=149.64 | totalMs=149.64
2026-03-23 16:52:34.121 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:52:34.121
2026-03-23 16:52:34.124 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-23 16:52:34.124 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.42 | totalMs=2.42
2026-03-23 16:52:34.124 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:52:34.124
2026-03-23 16:52:34.126 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-23 16:52:34.126 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.61 | totalMs=1.61
2026-03-23 16:52:36.696 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:52:36.696
2026-03-23 16:52:36.707 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-03-23 16:52:36.712 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-23 16:52:36.716 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-23 16:52:36.718 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-23 16:52:36.719 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-23 16:52:36.747 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=27.38
2026-03-23 16:52:36.747 | step 3 | route=IT_Ticket | empId=51415 | apiMs=50.98 | totalMs=50.98
2026-03-23 16:52:36.747 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:52:36.747
2026-03-23 16:52:36.749 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-23 16:52:36.750 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-23 16:52:36.751 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-23 16:52:36.751 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.82 | totalMs=3.82
2026-03-23 16:52:40.297 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:52:40.297
2026-03-23 16:52:40.350 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=53
2026-03-23 16:52:40.354 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=57.58 | totalMs=57.58
2026-03-23 16:52:40.880 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:52:40.880
2026-03-23 16:52:43.445 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:52:43.445
2026-03-23 16:52:43.614 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=164.91
2026-03-23 16:52:43.619 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=173.67 | totalMs=173.67
2026-03-23 16:52:43.619 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:52:43.619
2026-03-23 16:52:43.621 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-23 16:52:43.622 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-23 16:52:43.624 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-23 16:52:43.624 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.46 | totalMs=4.46
2026-03-23 16:52:46.822 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:52:46.822
2026-03-23 16:52:46.852 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.65
2026-03-23 16:52:46.855 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.16 | totalMs=33.16
2026-03-23 16:52:47.543 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:52:47.543
2026-03-23 16:54:10.692 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:54:10.692
2026-03-23 16:54:10.748 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.66
2026-03-23 16:54:10.752 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.19 | totalMs=60.19
2026-03-23 16:54:22.278 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:54:22.278
2026-03-23 16:54:22.289 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-23 16:54:22.293 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.40 | totalMs=14.40
2026-03-23 16:54:39.107 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:54:39.107
2026-03-23 16:54:39.131 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=22.98
2026-03-23 16:54:39.135 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=27.53 | totalMs=27.53
2026-03-23 16:54:39.138 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:54:39.138
2026-03-23 16:54:39.172 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=30.78
2026-03-23 16:54:39.175 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=36.27 | totalMs=36.27
2026-03-23 16:54:39.175 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:54:39.175
2026-03-23 16:54:39.177 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-23 16:54:39.177 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.20 | totalMs=2.20
2026-03-23 16:54:39.177 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:54:39.177
2026-03-23 16:54:39.179 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-23 16:54:39.180 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.19 | totalMs=2.19
2026-03-23 16:54:42.018 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:54:42.018
2026-03-23 16:54:42.034 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.01
2026-03-23 16:54:42.047 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-03-23 16:54:42.055 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.54
2026-03-23 16:54:42.064 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.42
2026-03-23 16:54:42.073 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.52
2026-03-23 16:54:42.143 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=70.32
2026-03-23 16:54:42.144 | step 3 | route=IT_Ticket | empId=51415 | apiMs=125.39 | totalMs=125.39
2026-03-23 16:54:42.144 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:54:42.144
2026-03-23 16:54:42.146 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-23 16:54:42.147 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-23 16:54:42.148 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-23 16:54:42.149 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.47 | totalMs=4.47
2026-03-23 16:54:44.741 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:54:44.741
2026-03-23 16:54:44.821 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=79.13
2026-03-23 16:54:44.825 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=83.50 | totalMs=83.50
2026-03-23 16:54:45.287 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:54:45.287
2026-03-23 16:54:48.349 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:54:48.349
2026-03-23 16:54:48.381 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=32.06
2026-03-23 16:54:48.410 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=61.39 | totalMs=61.39
2026-03-23 16:54:48.411 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:54:48.411
2026-03-23 16:54:48.413 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-23 16:54:48.414 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-23 16:54:48.415 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-23 16:54:48.416 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.90 | totalMs=4.90
2026-03-23 16:54:50.714 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:54:50.714
2026-03-23 16:54:50.743 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=27.96
2026-03-23 16:54:50.743 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=28.65 | totalMs=28.65
2026-03-23 16:54:51.528 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:54:51.528
2026-03-23 17:08:35.570 | step 1 | route=IT_Ticket_Report | empId=29476 | query called at=17:08:35.570
2026-03-23 17:08:35.777 | step 2 | route=IT_Ticket_Report | empId=29476 | query=kpi_it_ticket_report_page_proc | queryMs=206.11
2026-03-23 17:08:35.777 | step 3 | route=IT_Ticket_Report | empId=29476 | apiMs=207.09 | totalMs=207.09
2026-03-23 17:08:36.330 | step 4 | route=pageRenderd | empId=29476 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:08:36.330
2026-03-23 17:19:00.668 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=17:19:00.668
2026-03-23 17:19:00.700 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=31.08
2026-03-23 17:19:00.700 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=31.94 | totalMs=31.94
2026-03-23 17:19:01.043 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:01.043
2026-03-23 17:23:18.899 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:23:18.899
2026-03-23 17:23:18.933 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=33.08
2026-03-23 17:23:18.935 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-23 17:23:18.936 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-23 17:23:18.938 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-23 17:23:18.960 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=22.19
2026-03-23 17:23:18.999 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=38.32
2026-03-23 17:23:18.999 | step 3 | route=IT_Ticket | empId=57185 | apiMs=99.49 | totalMs=99.49
2026-03-23 17:23:18.999 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:23:18.999
2026-03-23 17:23:19.018 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=17.92
2026-03-23 17:23:19.019 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-23 17:23:19.020 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-23 17:23:19.020 | step 3 | route=IT_Ticket | empId=57185 | apiMs=20.90 | totalMs=20.90
2026-03-23 17:23:31.431 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=17:23:31.431
2026-03-23 17:23:31.592 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=160.41
2026-03-23 17:23:31.597 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=165.69 | totalMs=165.69
2026-03-23 17:23:34.187 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=17:23:34.187
2026-03-23 17:23:34.202 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-03-23 17:23:34.206 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=19.05 | totalMs=19.05
2026-03-23 17:24:32.964 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:24:32.964
2026-03-23 17:24:32.975 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-23 17:24:32.979 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=15.61 | totalMs=15.61
2026-03-23 17:24:32.983 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:24:32.983
2026-03-23 17:24:33.027 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=40.37
2026-03-23 17:24:33.030 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=46.40 | totalMs=46.40
2026-03-23 17:24:33.030 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:24:33.030
2026-03-23 17:24:33.059 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.96
2026-03-23 17:24:33.060 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=29.67 | totalMs=29.67
2026-03-23 17:24:33.589 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:24:33.589
2026-03-23 17:24:33.599 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.15
2026-03-23 17:24:33.604 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-23 17:24:33.609 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-23 17:24:33.613 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-23 17:24:33.615 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-23 17:24:33.639 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=24.09
2026-03-23 17:24:33.639 | step 3 | route=IT_Ticket | empId=57185 | apiMs=50.07 | totalMs=50.07
2026-03-23 17:24:33.640 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:24:33.640
2026-03-23 17:24:33.641 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-23 17:24:33.642 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-23 17:24:33.643 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-23 17:24:33.643 | step 3 | route=IT_Ticket | empId=57185 | apiMs=3.84 | totalMs=3.84
2026-03-23 17:25:00.410 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:25:00.410
2026-03-23 17:25:00.453 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=42.83
2026-03-23 17:25:00.457 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=46.79 | totalMs=46.79
2026-03-23 17:25:00.913 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:25:00.913
2026-03-23 17:25:06.219 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:25:06.219
2026-03-23 17:25:06.243 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=23.58
2026-03-23 17:25:06.248 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=28.93 | totalMs=28.93
2026-03-23 17:25:06.251 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:25:06.251
2026-03-23 17:25:06.256 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-23 17:25:06.257 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-23 17:25:06.258 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-23 17:25:06.258 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=6.77 | totalMs=6.77
2026-03-23 17:25:06.509 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:25:06.509
2026-03-23 17:25:06.526 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=16.25
2026-03-23 17:25:06.526 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=17.02 | totalMs=17.02
2026-03-23 17:25:07.337 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:25:07.337
2026-03-23 17:42:47.737 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=17:42:47.737
2026-03-23 17:42:47.781 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=43.15
2026-03-23 17:42:47.781 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=44.17 | totalMs=44.17
2026-03-23 17:42:48.388 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:42:48.388
2026-03-23 17:42:52.557 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=17:42:52.557
2026-03-23 17:42:52.590 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=32.47
2026-03-23 17:42:52.593 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=35.93 | totalMs=35.93
2026-03-23 17:42:53.010 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:42:53.010
2026-03-23 17:42:56.596 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=17:42:56.596
2026-03-23 17:42:56.699 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=102.28
2026-03-23 17:42:56.710 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=114.41 | totalMs=114.41
2026-03-23 17:42:56.713 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=17:42:56.713
2026-03-23 17:42:56.717 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-23 17:42:56.718 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-23 17:42:56.719 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-23 17:42:56.719 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=6.54 | totalMs=6.54
2026-03-23 17:42:56.939 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=17:42:56.939
2026-03-23 17:42:56.976 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=36.6
2026-03-23 17:42:56.977 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=37.29 | totalMs=37.29
2026-03-23 17:42:57.272 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:42:57.272
2026-03-23 17:43:38.633 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:43:38.633
2026-03-23 17:43:38.690 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=56.15
2026-03-23 17:43:38.690 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=57.02 | totalMs=57.02
2026-03-23 17:43:39.676 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:43:39.676
2026-03-23 17:43:46.289 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:43:46.289
2026-03-23 17:43:46.301 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=11.48
2026-03-23 17:43:46.303 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=13.89 | totalMs=13.89
2026-03-23 17:43:46.303 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:43:46.303
2026-03-23 17:43:46.305 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-23 17:43:46.307 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-23 17:43:46.308 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-23 17:43:46.308 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.91 | totalMs=4.91
2026-03-23 17:43:49.746 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:43:49.746
2026-03-23 17:43:49.779 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.09
2026-03-23 17:43:49.783 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=37.03 | totalMs=37.03
2026-03-23 17:43:50.474 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:43:50.474
2026-03-23 17:44:00.711 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:44:00.711
2026-03-23 17:44:00.989 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=277.26
2026-03-23 17:44:01.009 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=16.79
2026-03-23 17:44:01.013 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=301.22 | totalMs=301.22
2026-03-23 17:44:01.013 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:44:01.013
2026-03-23 17:44:01.015 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-03-23 17:44:01.017 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-23 17:44:01.018 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-23 17:44:01.018 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.95 | totalMs=4.95
2026-03-23 17:44:03.786 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:44:03.786
2026-03-23 17:44:03.788 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-23 17:44:03.793 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-23 17:44:03.797 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-23 17:44:03.801 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=15.36 | totalMs=15.36
2026-03-23 17:44:04.128 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:44:04.128
2026-03-23 17:44:04.168 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=39.47
2026-03-23 17:44:04.168 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=40.33 | totalMs=40.33
2026-03-23 17:44:04.753 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:44:04.753
2026-03-23 18:06:11.581 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:06:11.581
2026-03-23 18:06:11.617 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=35.4
2026-03-23 18:06:11.619 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-23 18:06:11.620 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-23 18:06:11.621 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-23 18:06:11.634 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=12.04
2026-03-23 18:06:11.653 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=18.83
2026-03-23 18:06:11.653 | step 3 | route=IT_Ticket | empId=61350 | apiMs=72.49 | totalMs=72.49
2026-03-23 18:06:11.654 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:06:11.654
2026-03-23 18:06:11.664 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=9.54
2026-03-23 18:06:11.665 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-23 18:06:11.666 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-23 18:06:11.666 | step 3 | route=IT_Ticket | empId=61350 | apiMs=12.40 | totalMs=12.40
2026-03-23 18:06:25.773 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:06:25.773
2026-03-23 18:06:25.829 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.7
2026-03-23 18:06:25.833 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=59.27 | totalMs=59.27
2026-03-23 18:06:30.107 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:06:30.107
2026-03-23 18:06:30.118 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.94
2026-03-23 18:06:30.122 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=15.26 | totalMs=15.26
2026-03-23 18:07:22.497 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:07:22.497
2026-03-23 18:07:22.542 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=44.08
2026-03-23 18:07:22.546 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=48.59 | totalMs=48.59
2026-03-23 18:07:23.618 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:07:23.618
2026-03-23 18:07:33.866 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:07:33.866
2026-03-23 18:07:33.926 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=59.6
2026-03-23 18:07:33.932 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=65.66 | totalMs=65.66
2026-03-23 18:07:33.935 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:07:33.935
2026-03-23 18:07:33.940 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-23 18:07:33.941 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-23 18:07:33.943 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-23 18:07:33.943 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=8.07 | totalMs=8.07
2026-03-23 18:07:34.279 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:07:34.279
2026-03-23 18:07:34.295 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.42
2026-03-23 18:07:34.296 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.21 | totalMs=16.21
2026-03-23 18:07:35.698 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:07:35.698
2026-03-23 18:07:57.390 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:07:57.390
2026-03-23 18:07:57.400 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-23 18:07:57.404 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.53 | totalMs=14.53
2026-03-23 18:07:57.408 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:07:57.408
2026-03-23 18:07:57.437 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=25.37
2026-03-23 18:07:57.456 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=48.27 | totalMs=48.27
2026-03-23 18:07:57.456 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:07:57.456
2026-03-23 18:07:57.458 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-23 18:07:57.458 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.98 | totalMs=1.98
2026-03-23 18:07:57.459 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:07:57.459
2026-03-23 18:07:57.460 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-23 18:07:57.460 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.59 | totalMs=1.59
2026-03-23 18:07:57.758 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:07:57.758
2026-03-23 18:07:57.768 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-23 18:07:57.770 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-23 18:07:57.771 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-23 18:07:57.773 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-23 18:07:57.774 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-23 18:07:57.810 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=36.02
2026-03-23 18:07:57.811 | step 3 | route=IT_Ticket | empId=61350 | apiMs=52.86 | totalMs=52.86
2026-03-23 18:07:57.811 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:07:57.811
2026-03-23 18:07:57.813 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-23 18:07:57.814 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-23 18:07:57.816 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-23 18:07:57.816 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.65 | totalMs=4.65
2026-03-23 18:08:07.731 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:08:07.731
2026-03-23 18:08:07.741 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-23 18:08:07.746 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-23 18:08:07.751 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-23 18:08:07.755 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-23 18:08:07.756 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-23 18:08:07.790 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.14
2026-03-23 18:08:07.790 | step 3 | route=IT_Ticket | empId=61350 | apiMs=59.65 | totalMs=59.65
2026-03-23 18:08:07.791 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:08:07.791
2026-03-23 18:08:07.792 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-23 18:08:07.793 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-23 18:08:07.795 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-23 18:08:07.795 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.32 | totalMs=4.32
2026-03-23 18:08:16.529 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:08:16.529
2026-03-23 18:08:16.583 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.29
2026-03-23 18:08:16.588 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.97 | totalMs=58.97
2026-03-23 18:08:19.165 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:08:19.165
2026-03-23 18:08:19.175 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-23 18:08:19.179 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.25 | totalMs=14.25
2026-03-23 18:08:45.261 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:08:45.261
2026-03-23 18:08:45.271 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-23 18:08:45.275 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.31 | totalMs=14.31
2026-03-23 18:08:45.279 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:08:45.279
2026-03-23 18:08:45.295 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=13.51
2026-03-23 18:08:45.298 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=18.95 | totalMs=18.95
2026-03-23 18:08:45.298 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:08:45.298
2026-03-23 18:08:45.299 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-23 18:08:45.300 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.84 | totalMs=1.84
2026-03-23 18:08:45.300 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:08:45.300
2026-03-23 18:08:45.301 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-23 18:08:45.302 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.43 | totalMs=1.43
2026-03-23 18:08:45.597 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:08:45.597
2026-03-23 18:08:45.607 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-23 18:08:45.608 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-23 18:08:45.610 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-23 18:08:45.611 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-23 18:08:45.612 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-23 18:08:45.671 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=58.45
2026-03-23 18:08:45.672 | step 3 | route=IT_Ticket | empId=61350 | apiMs=74.99 | totalMs=74.99
2026-03-23 18:08:45.672 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:08:45.672
2026-03-23 18:08:45.674 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-23 18:08:45.675 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-23 18:08:45.676 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-23 18:08:45.677 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.65 | totalMs=4.65
2026-03-23 18:08:56.919 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:08:56.919
2026-03-23 18:08:56.974 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.04
2026-03-23 18:08:56.978 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.55 | totalMs=58.55
2026-03-23 18:09:00.111 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:09:00.111
2026-03-23 18:09:00.122 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.88
2026-03-23 18:09:00.127 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=15.61 | totalMs=15.61
2026-03-23 18:09:38.216 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:38.216
2026-03-23 18:09:38.226 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-23 18:09:38.230 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.25 | totalMs=14.25
2026-03-23 18:09:38.233 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:38.233
2026-03-23 18:09:38.277 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=40.52
2026-03-23 18:09:38.279 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=45.81 | totalMs=45.81
2026-03-23 18:09:38.279 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:38.279
2026-03-23 18:09:38.281 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-23 18:09:38.282 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.43 | totalMs=2.43
2026-03-23 18:09:38.282 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:38.282
2026-03-23 18:09:38.283 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-23 18:09:38.284 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.63 | totalMs=1.63
2026-03-23 18:09:38.555 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:38.555
2026-03-23 18:09:38.565 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-23 18:09:38.567 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-23 18:09:38.568 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-23 18:09:38.570 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-23 18:09:38.571 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-23 18:09:38.605 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.22
2026-03-23 18:09:38.605 | step 3 | route=IT_Ticket | empId=61350 | apiMs=50.32 | totalMs=50.32
2026-03-23 18:09:38.606 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:38.606
2026-03-23 18:09:38.607 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-23 18:09:38.609 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-23 18:09:38.610 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-23 18:09:38.610 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.60 | totalMs=4.60
2026-03-23 18:13:36.358 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:13:36.358
2026-03-23 18:13:36.380 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=21.08
2026-03-23 18:13:36.380 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=22.29 | totalMs=22.29
2026-03-23 18:13:37.581 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:13:37.581
2026-03-23 18:13:46.591 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:13:46.591
2026-03-23 18:13:46.636 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=44.88
2026-03-23 18:13:46.643 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.39
2026-03-23 18:13:46.649 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.39
2026-03-23 18:13:46.654 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=63.53 | totalMs=63.53
2026-03-23 18:13:46.655 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:13:46.655
2026-03-23 18:13:46.656 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-23 18:13:46.658 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-23 18:13:46.659 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-23 18:13:46.659 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.69 | totalMs=4.69
2026-03-23 18:13:46.660 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:13:46.660
2026-03-23 18:13:46.661 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-23 18:13:46.662 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-23 18:13:46.664 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-23 18:13:46.664 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.12 | totalMs=4.12
2026-03-23 18:13:46.664 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:13:46.664
2026-03-23 18:13:46.666 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-23 18:13:46.667 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-23 18:13:46.668 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-23 18:13:46.669 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.23 | totalMs=4.23
2026-03-23 18:13:47.028 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:13:47.028
2026-03-23 18:13:47.043 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.39
2026-03-23 18:13:47.044 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.18 | totalMs=16.18
2026-03-23 18:13:48.377 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:13:48.377
2026-03-23 21:17:11.118 | step 5 | route=dashboard | empId=GGA0963 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-24 08:51:01.028 | step 5 | route=dashboard | empId=GLA0214 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-24 09:16:15.948 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:16:15.948
2026-03-24 09:16:18.259 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:16:18.259
2026-03-24 09:16:18.898 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=2948.98
2026-03-24 09:16:18.899 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=2,950.33 | totalMs=2,950.33
2026-03-24 09:16:18.943 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=683.79
2026-03-24 09:16:18.947 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=687.98 | totalMs=687.98
2026-03-24 09:16:19.285 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:16:19.285
2026-03-24 09:21:02.981 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:21:02.981
2026-03-24 09:21:03.041 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=58.74
2026-03-24 09:21:03.046 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-24 09:21:03.051 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-24 09:21:03.285 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=231.03
2026-03-24 09:21:03.427 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=141.21
2026-03-24 09:21:03.465 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=38.18
2026-03-24 09:21:03.466 | step 3 | route=IT_Ticket | empId=50822 | apiMs=484.19 | totalMs=484.19
2026-03-24 09:21:03.466 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:21:03.466
2026-03-24 09:21:03.539 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=72.45
2026-03-24 09:21:03.558 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=19.11
2026-03-24 09:21:03.570 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=10.84
2026-03-24 09:21:03.570 | step 3 | route=IT_Ticket | empId=50822 | apiMs=103.88 | totalMs=103.88
2026-03-24 09:21:16.207 | step 1 | route=HW_TicketFun | empId= | query called at=09:21:16.207
2026-03-24 09:21:16.218 | step 2 | route=HW_TicketFun | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=10.28
2026-03-24 09:21:16.219 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.29 | totalMs=11.29
2026-03-24 09:21:18.435 | step 1 | route=HW_Ticket_Report | empId=54662 | query called at=09:21:18.435
2026-03-24 09:21:18.482 | step 2 | route=HW_Ticket_Report | empId=54662 | query=hw_ticket_report_kpi_proc | queryMs=43.23
2026-03-24 09:21:18.486 | step 3 | route=HW_Ticket_Report | empId=54662 | apiMs=50.95 | totalMs=50.95
2026-03-24 09:21:18.966 | step 4 | route=pageRenderd | empId=54662 | Page=HW TICKET REPORT | page fully loaded at : 09:21:18.966
2026-03-24 09:21:20.776 | step 1 | route=IT_Ticket | empId=54662 | query called at=09:21:20.776
2026-03-24 09:21:20.790 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-24 09:21:20.795 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-24 09:21:20.796 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 09:21:20.797 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-24 09:21:20.799 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-24 09:21:20.832 | step 2 | route=IT_Ticket | empId=54662 | query=VMS_Comp_login_proc | queryMs=33.23
2026-03-24 09:21:20.833 | step 3 | route=IT_Ticket | empId=54662 | apiMs=56.48 | totalMs=56.48
2026-03-24 09:21:20.833 | step 1 | route=IT_Ticket | empId=54662 | query called at=09:21:20.833
2026-03-24 09:21:20.835 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-24 09:21:20.836 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-24 09:21:20.837 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-24 09:21:20.838 | step 3 | route=IT_Ticket | empId=54662 | apiMs=4.30 | totalMs=4.30
2026-03-24 09:21:30.330 | step 1 | route=HW_TicketFun | empId= | query called at=09:21:30.330
2026-03-24 09:21:30.341 | step 2 | route=HW_TicketFun | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=9.76
2026-03-24 09:21:30.345 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.31 | totalMs=14.31
2026-03-24 09:21:40.973 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:21:40.973
2026-03-24 09:21:41.003 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=28.86
2026-03-24 09:21:41.003 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=29.92 | totalMs=29.92
2026-03-24 09:21:41.004 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:21:41.004
2026-03-24 09:21:41.006 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-03-24 09:21:41.006 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=2.65 | totalMs=2.65
2026-03-24 09:21:41.007 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:21:41.007
2026-03-24 09:21:41.009 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-24 09:21:41.009 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=2.29 | totalMs=2.29
2026-03-24 09:21:41.010 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:21:41.010
2026-03-24 09:21:41.075 | step 2 | route=HW_TicketPost | empId=50822 | query=hw_ticket_save_proc_kpi | queryMs=64.76
2026-03-24 09:21:41.077 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=67.84 | totalMs=67.84
2026-03-24 09:21:41.298 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:21:41.298
2026-03-24 09:21:41.309 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-24 09:21:41.311 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-24 09:21:41.312 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-24 09:21:41.313 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-24 09:21:41.315 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-24 09:21:41.348 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=32.96
2026-03-24 09:21:41.348 | step 3 | route=IT_Ticket | empId=50822 | apiMs=49.86 | totalMs=49.86
2026-03-24 09:21:41.349 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:21:41.349
2026-03-24 09:21:41.350 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-24 09:21:41.351 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-24 09:21:41.352 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-24 09:21:41.353 | step 3 | route=IT_Ticket | empId=50822 | apiMs=3.83 | totalMs=3.83
2026-03-24 09:22:36.176 | step 1 | route=HW_TicketPost | empId=54662 | query called at=09:22:36.176
2026-03-24 09:22:36.203 | step 2 | route=HW_TicketPost | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=26.69
2026-03-24 09:22:36.207 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=30.82 | totalMs=30.82
2026-03-24 09:22:36.210 | step 1 | route=HW_TicketPost | empId=54662 | query called at=09:22:36.210
2026-03-24 09:22:36.215 | step 2 | route=HW_TicketPost | empId=54662 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-03-24 09:22:36.215 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=5.06 | totalMs=5.06
2026-03-24 09:22:36.215 | step 1 | route=HW_TicketPost | empId=54662 | query called at=09:22:36.215
2026-03-24 09:22:36.217 | step 2 | route=HW_TicketPost | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-24 09:22:36.217 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=1.57 | totalMs=1.57
2026-03-24 09:22:36.217 | step 1 | route=HW_TicketPost | empId=54662 | query called at=09:22:36.217
2026-03-24 09:22:36.226 | step 2 | route=HW_TicketPost | empId=54662 | query=hw_ticket_save_proc_kpi | queryMs=8.01
2026-03-24 09:22:36.229 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=11.87 | totalMs=11.87
2026-03-24 09:22:39.995 | step 1 | route=IT_Ticket | empId=54662 | query called at=09:22:39.995
2026-03-24 09:22:40.006 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-24 09:22:40.011 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-24 09:22:40.015 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 09:22:40.017 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-24 09:22:40.018 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-24 09:22:40.052 | step 2 | route=IT_Ticket | empId=54662 | query=VMS_Comp_login_proc | queryMs=33.3
2026-03-24 09:22:40.052 | step 3 | route=IT_Ticket | empId=54662 | apiMs=56.98 | totalMs=56.98
2026-03-24 09:22:40.053 | step 1 | route=IT_Ticket | empId=54662 | query called at=09:22:40.053
2026-03-24 09:22:40.054 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-24 09:22:40.055 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-24 09:22:40.057 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-24 09:22:40.057 | step 3 | route=IT_Ticket | empId=54662 | apiMs=4.31 | totalMs=4.31
2026-03-24 09:25:20.248 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:25:20.248
2026-03-24 09:25:20.260 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-24 09:25:20.265 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-24 09:25:20.270 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-24 09:25:20.275 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-24 09:25:20.276 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-24 09:25:20.311 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=34.2
2026-03-24 09:25:20.312 | step 3 | route=IT_Ticket | empId=52208 | apiMs=63.75 | totalMs=63.75
2026-03-24 09:25:20.312 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:25:20.312
2026-03-24 09:25:20.314 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-24 09:25:20.316 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-24 09:25:20.317 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-24 09:25:20.317 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.96 | totalMs=4.96
2026-03-24 09:25:29.066 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=09:25:29.066
2026-03-24 09:25:29.381 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=314.36
2026-03-24 09:25:29.382 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=315.41 | totalMs=315.41
2026-03-24 09:25:31.824 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=09:25:31.824
2026-03-24 09:25:31.884 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=55.73
2026-03-24 09:25:31.888 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=63.82 | totalMs=63.82
2026-03-24 09:26:13.534 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:26:13.534
2026-03-24 09:26:13.544 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-24 09:26:13.545 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=11.16 | totalMs=11.16
2026-03-24 09:26:13.545 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:26:13.545
2026-03-24 09:26:13.616 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=70.3
2026-03-24 09:26:13.630 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=84.91 | totalMs=84.91
2026-03-24 09:26:13.631 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:26:13.631
2026-03-24 09:26:13.633 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-24 09:26:13.633 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.42 | totalMs=2.42
2026-03-24 09:26:17.411 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:26:17.411
2026-03-24 09:26:17.421 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-24 09:26:17.426 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-24 09:26:17.430 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-24 09:26:17.435 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-24 09:26:17.436 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-24 09:26:17.474 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=37.77
2026-03-24 09:26:17.475 | step 3 | route=IT_Ticket | empId=52208 | apiMs=64.00 | totalMs=64.00
2026-03-24 09:26:17.475 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:26:17.475
2026-03-24 09:26:17.477 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-24 09:26:17.478 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-24 09:26:17.479 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-24 09:26:17.480 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.43 | totalMs=4.43
2026-03-24 09:29:01.580 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:29:01.580
2026-03-24 09:29:01.591 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-24 09:29:01.593 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-24 09:29:01.594 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-24 09:29:01.596 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-24 09:29:01.597 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-24 09:29:01.631 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=33.8
2026-03-24 09:29:01.632 | step 3 | route=IT_Ticket | empId=41204 | apiMs=51.75 | totalMs=51.75
2026-03-24 09:29:01.632 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:29:01.632
2026-03-24 09:29:01.634 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-24 09:29:01.635 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-24 09:29:01.637 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-24 09:29:01.637 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.74 | totalMs=4.74
2026-03-24 09:36:32.542 | step 1 | route=IT_Ticket | empId=68813 | query called at=09:36:32.542
2026-03-24 09:36:32.605 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=62.85
2026-03-24 09:36:32.614 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=5.14
2026-03-24 09:36:32.623 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=5.64
2026-03-24 09:36:32.632 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=5.45
2026-03-24 09:36:32.640 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=8.42
2026-03-24 09:36:32.724 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=83.46
2026-03-24 09:36:32.724 | step 3 | route=IT_Ticket | empId=68813 | apiMs=182.52 | totalMs=182.52
2026-03-24 09:36:32.725 | step 1 | route=IT_Ticket | empId=68813 | query called at=09:36:32.725
2026-03-24 09:36:32.766 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=40.66
2026-03-24 09:36:32.775 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-03-24 09:36:32.783 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=8.49
2026-03-24 09:36:32.784 | step 3 | route=IT_Ticket | empId=68813 | apiMs=58.76 | totalMs=58.76
2026-03-24 09:36:40.191 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68813 | query called at=09:36:40.191
2026-03-24 09:36:40.502 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=310.37
2026-03-24 09:36:40.506 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68813 | apiMs=315.33 | totalMs=315.33
2026-03-24 09:36:42.439 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query called at=09:36:42.439
2026-03-24 09:36:42.451 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=11.94
2026-03-24 09:36:42.454 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68813 | apiMs=15.72 | totalMs=15.72
2026-03-24 09:37:44.087 | step 1 | route=IT_TicketPost | empId=68813 | query called at=09:37:44.087
2026-03-24 09:37:44.097 | step 2 | route=IT_TicketPost | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-24 09:37:44.098 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=11.32 | totalMs=11.32
2026-03-24 09:37:44.098 | step 1 | route=IT_TicketPost | empId=68813 | query called at=09:37:44.098
2026-03-24 09:37:44.892 | step 2 | route=IT_TicketPost | empId=68813 | query=IT_Ticket_Save_SPOC | queryMs=793.37
2026-03-24 09:37:45.246 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=1,148.02 | totalMs=1,148.02
2026-03-24 09:37:45.250 | step 1 | route=IT_TicketPost | empId=68813 | query called at=09:37:45.250
2026-03-24 09:37:45.255 | step 2 | route=IT_TicketPost | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-24 09:37:45.259 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=8.49 | totalMs=8.49
2026-03-24 09:37:45.259 | step 1 | route=IT_TicketPost | empId=68813 | query called at=09:37:45.259
2026-03-24 09:37:45.261 | step 2 | route=IT_TicketPost | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-24 09:37:45.261 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=1.73 | totalMs=1.73
2026-03-24 09:37:48.382 | step 1 | route=IT_Ticket | empId=68813 | query called at=09:37:48.382
2026-03-24 09:37:48.392 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-24 09:37:48.397 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-24 09:37:48.402 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-24 09:37:48.406 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-24 09:37:48.408 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-24 09:37:48.442 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=34.09
2026-03-24 09:37:48.442 | step 3 | route=IT_Ticket | empId=68813 | apiMs=60.62 | totalMs=60.62
2026-03-24 09:37:48.443 | step 1 | route=IT_Ticket | empId=68813 | query called at=09:37:48.443
2026-03-24 09:37:48.445 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-24 09:37:48.446 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 09:37:48.447 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-24 09:37:48.448 | step 3 | route=IT_Ticket | empId=68813 | apiMs=4.52 | totalMs=4.52
2026-03-24 09:39:57.487 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=09:39:57.487
2026-03-24 09:39:57.652 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=163.66
2026-03-24 09:39:57.655 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=167.67 | totalMs=167.67
2026-03-24 09:40:01.290 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=09:40:01.290
2026-03-24 09:40:01.768 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=478.06
2026-03-24 09:40:01.769 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=479.29 | totalMs=479.29
2026-03-24 09:40:05.040 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query called at=09:40:05.040
2026-03-24 09:40:05.053 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-24 09:40:05.057 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41204 | apiMs=16.77 | totalMs=16.77
2026-03-24 09:48:33.096 | step 1 | route=HW_TicketFun | empId= | query called at=09:48:33.096
2026-03-24 09:48:33.123 | step 2 | route=HW_TicketFun | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=26.99
2026-03-24 09:48:33.128 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=32.04 | totalMs=32.04
2026-03-24 09:48:49.837 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:48:49.837
2026-03-24 09:48:49.865 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=27.84
2026-03-24 09:48:49.869 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=32.13 | totalMs=32.13
2026-03-24 09:48:49.873 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:48:49.873
2026-03-24 09:48:49.878 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-24 09:48:49.878 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=5.50 | totalMs=5.50
2026-03-24 09:48:49.879 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:48:49.879
2026-03-24 09:48:49.880 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-24 09:48:49.880 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=1.75 | totalMs=1.75
2026-03-24 09:48:49.881 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:48:49.881
2026-03-24 09:48:49.921 | step 2 | route=HW_TicketPost | empId=41204 | query=hw_ticket_save_proc_kpi | queryMs=39.87
2026-03-24 09:48:49.931 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=50.44 | totalMs=50.44
2026-03-24 09:48:50.157 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:48:50.157
2026-03-24 09:48:50.185 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=27.22
2026-03-24 09:48:50.187 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-24 09:48:50.188 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-24 09:48:50.189 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-24 09:48:50.206 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=16.21
2026-03-24 09:48:50.234 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=27.96
2026-03-24 09:48:50.235 | step 3 | route=IT_Ticket | empId=41204 | apiMs=77.11 | totalMs=77.11
2026-03-24 09:48:50.235 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:48:50.235
2026-03-24 09:48:50.236 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-24 09:48:50.237 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-24 09:48:50.238 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-24 09:48:50.239 | step 3 | route=IT_Ticket | empId=41204 | apiMs=3.81 | totalMs=3.81
2026-03-24 09:55:20.410 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=09:55:20.410
2026-03-24 09:55:20.491 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=79.86
2026-03-24 09:55:20.497 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=86.39 | totalMs=86.39
2026-03-24 09:55:23.310 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query called at=09:55:23.310
2026-03-24 09:55:23.325 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-24 09:55:23.328 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41204 | apiMs=17.71 | totalMs=17.71
2026-03-24 10:01:54.473 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:01:54.473
2026-03-24 10:01:54.530 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=56.7
2026-03-24 10:01:54.539 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.68
2026-03-24 10:01:54.548 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.25
2026-03-24 10:01:54.557 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-03-24 10:01:54.587 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=30.27
2026-03-24 10:01:54.626 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=37.84
2026-03-24 10:01:54.626 | step 3 | route=IT_Ticket | empId=43200 | apiMs=153.10 | totalMs=153.10
2026-03-24 10:01:54.626 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:01:54.626
2026-03-24 10:01:54.658 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=31.57
2026-03-24 10:01:54.667 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.63
2026-03-24 10:01:54.676 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.62
2026-03-24 10:01:54.677 | step 3 | route=IT_Ticket | empId=43200 | apiMs=50.17 | totalMs=50.17
2026-03-24 10:07:14.527 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:07:14.527
2026-03-24 10:07:14.562 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=34.41
2026-03-24 10:07:14.567 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-24 10:07:14.572 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-03-24 10:07:14.576 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-24 10:07:14.598 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=21.75
2026-03-24 10:07:14.636 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=37
2026-03-24 10:07:14.636 | step 3 | route=IT_Ticket | empId=60917 | apiMs=109.32 | totalMs=109.32
2026-03-24 10:07:14.637 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:07:14.637
2026-03-24 10:07:14.654 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=17.54
2026-03-24 10:07:14.656 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-24 10:07:14.657 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-24 10:07:14.658 | step 3 | route=IT_Ticket | empId=60917 | apiMs=21.15 | totalMs=21.15
2026-03-24 10:07:23.876 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=10:07:23.876
2026-03-24 10:07:24.011 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=134.65
2026-03-24 10:07:24.012 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=135.68 | totalMs=135.68
2026-03-24 10:07:25.414 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=10:07:25.414
2026-03-24 10:07:25.425 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-24 10:07:25.425 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=10.77 | totalMs=10.77
2026-03-24 10:08:40.063 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:08:40.063
2026-03-24 10:08:40.080 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=17.1
2026-03-24 10:08:40.084 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=21.26 | totalMs=21.26
2026-03-24 10:08:40.087 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:08:40.087
2026-03-24 10:08:40.139 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=47.03
2026-03-24 10:08:40.170 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=82.33 | totalMs=82.33
2026-03-24 10:08:40.170 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:08:40.170
2026-03-24 10:08:40.179 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.99
2026-03-24 10:08:40.179 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=8.80 | totalMs=8.80
2026-03-24 10:08:40.179 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:08:40.179
2026-03-24 10:08:40.188 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.32
2026-03-24 10:08:40.188 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=9.03 | totalMs=9.03
2026-03-24 10:08:42.162 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:08:42.162
2026-03-24 10:08:42.172 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-24 10:08:42.177 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-24 10:08:42.181 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-24 10:08:42.185 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-24 10:08:42.187 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-24 10:08:42.218 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=31.16
2026-03-24 10:08:42.218 | step 3 | route=IT_Ticket | empId=60917 | apiMs=56.68 | totalMs=56.68
2026-03-24 10:08:42.219 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:08:42.219
2026-03-24 10:08:42.220 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-24 10:08:42.221 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-24 10:08:42.223 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-24 10:08:42.223 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.05 | totalMs=4.05
2026-03-24 10:17:24.472 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:17:24.472
2026-03-24 10:17:24.510 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=37.95
2026-03-24 10:17:24.518 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.7
2026-03-24 10:17:24.527 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-03-24 10:17:24.535 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-03-24 10:17:24.562 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=26.79
2026-03-24 10:17:24.603 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=40.74
2026-03-24 10:17:24.604 | step 3 | route=IT_Ticket | empId=46973 | apiMs=132.03 | totalMs=132.03
2026-03-24 10:17:24.604 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:17:24.604
2026-03-24 10:17:24.628 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=23.83
2026-03-24 10:17:24.637 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-03-24 10:17:24.645 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.75
2026-03-24 10:17:24.645 | step 3 | route=IT_Ticket | empId=46973 | apiMs=41.22 | totalMs=41.22
2026-03-24 10:18:05.653 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:18:05.653
2026-03-24 10:18:05.887 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=233.03
2026-03-24 10:18:05.891 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=237.59 | totalMs=237.59
2026-03-24 10:18:08.666 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=10:18:08.666
2026-03-24 10:18:08.678 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-03-24 10:18:08.682 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=15.78 | totalMs=15.78
2026-03-24 10:19:46.918 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:19:46.918
2026-03-24 10:19:46.928 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-03-24 10:19:46.928 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=10.27 | totalMs=10.27
2026-03-24 10:19:46.929 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:19:46.929
2026-03-24 10:19:46.971 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=41.85
2026-03-24 10:19:46.973 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=44.10 | totalMs=44.10
2026-03-24 10:19:46.973 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:19:46.973
2026-03-24 10:19:46.975 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-24 10:19:46.975 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.85 | totalMs=1.85
2026-03-24 10:19:50.415 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:19:50.415
2026-03-24 10:19:50.425 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-03-24 10:19:50.430 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-24 10:19:50.434 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-24 10:19:50.435 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-03-24 10:19:50.436 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-24 10:19:50.457 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=19.97
2026-03-24 10:19:50.457 | step 3 | route=IT_Ticket | empId=46973 | apiMs=41.54 | totalMs=41.54
2026-03-24 10:19:50.457 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:19:50.457
2026-03-24 10:19:50.459 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 10:19:50.460 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-24 10:19:50.461 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-24 10:19:50.461 | step 3 | route=IT_Ticket | empId=46973 | apiMs=3.77 | totalMs=3.77
2026-03-24 10:20:09.060 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:20:09.060
2026-03-24 10:20:09.721 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=660.28
2026-03-24 10:20:09.725 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=665.12 | totalMs=665.12
2026-03-24 10:20:18.656 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=10:20:18.656
2026-03-24 10:20:18.670 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.88
2026-03-24 10:20:18.674 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=17.86 | totalMs=17.86
2026-03-24 10:21:25.382 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:21:25.382
2026-03-24 10:21:25.429 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=46.3
2026-03-24 10:21:25.434 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=51.20 | totalMs=51.20
2026-03-24 10:21:25.437 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:21:25.437
2026-03-24 10:21:25.562 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=121.49
2026-03-24 10:21:25.570 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=132.60 | totalMs=132.60
2026-03-24 10:21:25.570 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:21:25.570
2026-03-24 10:21:25.573 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-03-24 10:21:25.573 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.60 | totalMs=2.60
2026-03-24 10:21:28.619 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:21:28.619
2026-03-24 10:21:28.655 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=35.19
2026-03-24 10:21:28.688 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=29.46
2026-03-24 10:21:28.713 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=21.18
2026-03-24 10:21:28.734 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=20.98
2026-03-24 10:21:28.756 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=21.57
2026-03-24 10:21:28.863 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=106.18
2026-03-24 10:21:28.863 | step 3 | route=IT_Ticket | empId=46973 | apiMs=243.72 | totalMs=243.72
2026-03-24 10:21:28.864 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:21:28.864
2026-03-24 10:21:28.897 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=32.87
2026-03-24 10:21:28.919 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=21.39
2026-03-24 10:21:28.958 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=38.98
2026-03-24 10:21:28.958 | step 3 | route=IT_Ticket | empId=46973 | apiMs=94.62 | totalMs=94.62
2026-03-24 10:22:58.443 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:22:58.443
2026-03-24 10:22:58.546 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=102.47
2026-03-24 10:22:58.546 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=103.55 | totalMs=103.55
2026-03-24 10:22:59.012 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:22:59.012
2026-03-24 10:23:08.450 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:23:08.450
2026-03-24 10:23:08.502 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=51.37
2026-03-24 10:23:08.505 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.35
2026-03-24 10:23:08.506 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=56.04 | totalMs=56.04
2026-03-24 10:23:08.506 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:23:08.506
2026-03-24 10:23:08.509 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-03-24 10:23:08.517 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-03-24 10:23:08.525 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-03-24 10:23:08.526 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=19.42 | totalMs=19.42
2026-03-24 10:23:11.479 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:23:11.479
2026-03-24 10:23:11.504 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.49
2026-03-24 10:23:11.535 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.22
2026-03-24 10:23:11.545 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.29
2026-03-24 10:23:11.549 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=70.05 | totalMs=70.05
2026-03-24 10:23:13.196 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:23:13.196
2026-03-24 10:23:13.281 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=84.8
2026-03-24 10:23:13.282 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=85.75 | totalMs=85.75
2026-03-24 10:23:13.718 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:23:13.718
2026-03-24 10:24:02.796 | step 1 | route=IT_Ticket | empId=49454 | query called at=10:24:02.796
2026-03-24 10:24:02.807 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-24 10:24:02.809 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-24 10:24:02.810 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-24 10:24:02.812 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-24 10:24:02.814 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-03-24 10:24:02.850 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=35.97
2026-03-24 10:24:02.850 | step 3 | route=IT_Ticket | empId=49454 | apiMs=54.11 | totalMs=54.11
2026-03-24 10:24:02.851 | step 1 | route=IT_Ticket | empId=49454 | query called at=10:24:02.851
2026-03-24 10:24:02.852 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-24 10:24:02.854 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-24 10:24:02.855 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 10:24:02.855 | step 3 | route=IT_Ticket | empId=49454 | apiMs=4.72 | totalMs=4.72
2026-03-24 10:24:21.678 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49454 | query called at=10:24:21.678
2026-03-24 10:24:21.985 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=305.99
2026-03-24 10:24:21.985 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49454 | apiMs=306.96 | totalMs=306.96
2026-03-24 10:24:27.178 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query called at=10:24:27.178
2026-03-24 10:24:27.190 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=11.7
2026-03-24 10:24:27.195 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49454 | apiMs=16.34 | totalMs=16.34
2026-03-24 10:26:47.934 | step 1 | route=IT_TicketPost | empId=49454 | query called at=10:26:47.934
2026-03-24 10:26:47.947 | step 2 | route=IT_TicketPost | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=12.28
2026-03-24 10:26:47.952 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=17.53 | totalMs=17.53
2026-03-24 10:26:47.955 | step 1 | route=IT_TicketPost | empId=49454 | query called at=10:26:47.955
2026-03-24 10:26:47.985 | step 2 | route=IT_TicketPost | empId=49454 | query=IT_Ticket_Save_SPOC | queryMs=26.55
2026-03-24 10:26:47.988 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=32.87 | totalMs=32.87
2026-03-24 10:26:47.989 | step 1 | route=IT_TicketPost | empId=49454 | query called at=10:26:47.989
2026-03-24 10:26:47.991 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-24 10:26:47.991 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=2.39 | totalMs=2.39
2026-03-24 10:26:47.991 | step 1 | route=IT_TicketPost | empId=49454 | query called at=10:26:47.991
2026-03-24 10:26:47.993 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-24 10:26:47.993 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=1.71 | totalMs=1.71
2026-03-24 10:26:48.367 | step 1 | route=IT_Ticket | empId=49454 | query called at=10:26:48.367
2026-03-24 10:26:48.378 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-03-24 10:26:48.380 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-24 10:26:48.382 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-24 10:26:48.383 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-24 10:26:48.385 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-24 10:26:48.422 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=36.57
2026-03-24 10:26:48.422 | step 3 | route=IT_Ticket | empId=49454 | apiMs=55.36 | totalMs=55.36
2026-03-24 10:26:48.423 | step 1 | route=IT_Ticket | empId=49454 | query called at=10:26:48.423
2026-03-24 10:26:48.425 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-24 10:26:48.426 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-24 10:26:48.427 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 10:26:48.428 | step 3 | route=IT_Ticket | empId=49454 | apiMs=4.84 | totalMs=4.84
2026-03-24 10:29:37.495 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:29:37.495
2026-03-24 10:29:37.505 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-24 10:29:37.507 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-24 10:29:37.509 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-24 10:29:37.510 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-24 10:29:37.512 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-24 10:29:37.548 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=36.34
2026-03-24 10:29:37.549 | step 3 | route=IT_Ticket | empId=51700 | apiMs=54.30 | totalMs=54.30
2026-03-24 10:29:37.549 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:29:37.549
2026-03-24 10:29:37.551 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-24 10:29:37.553 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 10:29:37.554 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 10:29:37.554 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.93 | totalMs=4.93
2026-03-24 10:29:42.981 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=10:29:42.981
2026-03-24 10:29:43.288 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=304.5
2026-03-24 10:29:43.291 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=309.92 | totalMs=309.92
2026-03-24 10:29:44.533 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=10:29:44.533
2026-03-24 10:29:44.547 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.71
2026-03-24 10:29:44.550 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=17.01 | totalMs=17.01
2026-03-24 10:30:19.193 | step 1 | route=IT_Ticket | empId=39730 | query called at=10:30:19.193
2026-03-24 10:30:19.204 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-24 10:30:19.205 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-24 10:30:19.206 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-24 10:30:19.207 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-24 10:30:19.209 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-24 10:30:19.239 | step 2 | route=IT_Ticket | empId=39730 | query=VMS_Comp_login_proc | queryMs=29.79
2026-03-24 10:30:19.239 | step 3 | route=IT_Ticket | empId=39730 | apiMs=46.05 | totalMs=46.05
2026-03-24 10:30:19.240 | step 1 | route=IT_Ticket | empId=39730 | query called at=10:30:19.240
2026-03-24 10:30:19.241 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-24 10:30:19.242 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-24 10:30:19.244 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 10:30:19.244 | step 3 | route=IT_Ticket | empId=39730 | apiMs=4.51 | totalMs=4.51
2026-03-24 10:30:20.765 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:30:20.765
2026-03-24 10:30:20.781 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=15.48
2026-03-24 10:30:20.789 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=7.69
2026-03-24 10:30:20.797 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-03-24 10:30:20.806 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-03-24 10:30:20.814 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=7.94
2026-03-24 10:30:20.858 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=43.46
2026-03-24 10:30:20.858 | step 3 | route=IT_Ticket | empId=49869 | apiMs=93.36 | totalMs=93.36
2026-03-24 10:30:20.859 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:30:20.859
2026-03-24 10:30:20.866 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=7.27
2026-03-24 10:30:20.875 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-03-24 10:30:20.883 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-24 10:30:20.883 | step 3 | route=IT_Ticket | empId=49869 | apiMs=24.60 | totalMs=24.60
2026-03-24 10:30:25.783 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=10:30:25.783
2026-03-24 10:30:26.225 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=440.51
2026-03-24 10:30:26.228 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=444.14 | totalMs=444.14
2026-03-24 10:30:27.944 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=10:30:27.944
2026-03-24 10:30:27.955 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-24 10:30:27.958 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=13.67 | totalMs=13.67
2026-03-24 10:30:47.406 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39730 | query called at=10:30:47.406
2026-03-24 10:30:47.735 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=328.98
2026-03-24 10:30:47.736 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39730 | apiMs=329.91 | totalMs=329.91
2026-03-24 10:30:53.493 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:30:53.493
2026-03-24 10:30:53.504 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-03-24 10:30:53.505 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=11.57 | totalMs=11.57
2026-03-24 10:30:53.505 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:30:53.505
2026-03-24 10:30:53.512 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=6.7
2026-03-24 10:30:53.517 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=11.45 | totalMs=11.45
2026-03-24 10:30:53.517 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:30:53.517
2026-03-24 10:30:53.519 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-24 10:30:53.519 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.14 | totalMs=2.14
2026-03-24 10:30:55.296 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:30:55.296
2026-03-24 10:30:55.306 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-24 10:30:55.311 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-24 10:30:55.314 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-24 10:30:55.316 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-24 10:30:55.317 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-03-24 10:30:55.351 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=33.37
2026-03-24 10:30:55.351 | step 3 | route=IT_Ticket | empId=49869 | apiMs=55.55 | totalMs=55.55
2026-03-24 10:30:55.352 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:30:55.352
2026-03-24 10:30:55.354 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-24 10:30:55.355 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-24 10:30:55.356 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-24 10:30:55.357 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.72 | totalMs=4.72
2026-03-24 10:30:57.725 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39730 | query called at=10:30:57.725
2026-03-24 10:30:57.736 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-24 10:30:57.739 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39730 | apiMs=14.17 | totalMs=14.17
2026-03-24 10:32:28.830 | step 1 | route=IT_TicketPost | empId=39730 | query called at=10:32:28.830
2026-03-24 10:32:28.841 | step 2 | route=IT_TicketPost | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-03-24 10:32:28.842 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=12.04 | totalMs=12.04
2026-03-24 10:32:28.842 | step 1 | route=IT_TicketPost | empId=39730 | query called at=10:32:28.842
2026-03-24 10:32:28.865 | step 2 | route=IT_TicketPost | empId=39730 | query=IT_Ticket_Save_SPOC | queryMs=21.73
2026-03-24 10:32:28.867 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=24.03 | totalMs=24.03
2026-03-24 10:32:28.867 | step 1 | route=IT_TicketPost | empId=39730 | query called at=10:32:28.867
2026-03-24 10:32:28.869 | step 2 | route=IT_TicketPost | empId=39730 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-24 10:32:28.869 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=2.41 | totalMs=2.41
2026-03-24 10:32:28.870 | step 1 | route=IT_TicketPost | empId=39730 | query called at=10:32:28.870
2026-03-24 10:32:28.871 | step 2 | route=IT_TicketPost | empId=39730 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-24 10:32:28.871 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=1.68 | totalMs=1.68
2026-03-24 10:32:32.309 | step 1 | route=IT_Ticket | empId=39730 | query called at=10:32:32.309
2026-03-24 10:32:32.319 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-03-24 10:32:32.324 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-24 10:32:32.328 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-24 10:32:32.332 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-24 10:32:32.333 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-24 10:32:32.367 | step 2 | route=IT_Ticket | empId=39730 | query=VMS_Comp_login_proc | queryMs=33.67
2026-03-24 10:32:32.368 | step 3 | route=IT_Ticket | empId=39730 | apiMs=58.48 | totalMs=58.48
2026-03-24 10:32:32.368 | step 1 | route=IT_Ticket | empId=39730 | query called at=10:32:32.368
2026-03-24 10:32:32.370 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-24 10:32:32.371 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-24 10:32:32.372 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-24 10:32:32.372 | step 3 | route=IT_Ticket | empId=39730 | apiMs=4.25 | totalMs=4.25
2026-03-24 10:35:55.209 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:35:55.209
2026-03-24 10:35:55.298 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=88.2
2026-03-24 10:35:55.301 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=92.44 | totalMs=92.44
2026-03-24 10:35:55.665 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:55.665
2026-03-24 10:36:03.270 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:36:03.270
2026-03-24 10:36:03.312 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=41.47
2026-03-24 10:36:03.320 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-03-24 10:36:03.324 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=53.76 | totalMs=53.76
2026-03-24 10:36:03.328 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:36:03.328
2026-03-24 10:36:03.330 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-24 10:36:03.331 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-24 10:36:03.333 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-24 10:36:03.333 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=5.29 | totalMs=5.29
2026-03-24 10:36:05.233 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:36:05.233
2026-03-24 10:36:05.235 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-24 10:36:05.240 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-24 10:36:05.244 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-24 10:36:05.247 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=14.66 | totalMs=14.66
2026-03-24 10:36:07.577 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:36:07.577
2026-03-24 10:36:07.593 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.8
2026-03-24 10:36:07.593 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=16.70 | totalMs=16.70
2026-03-24 10:36:07.911 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:36:07.911
2026-03-24 10:37:10.360 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:37:10.360
2026-03-24 10:37:10.383 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=22.54
2026-03-24 10:37:10.388 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=28.14 | totalMs=28.14
2026-03-24 10:37:11.107 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:37:11.107
2026-03-24 10:46:56.348 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:46:56.348
2026-03-24 10:46:56.372 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=22.58
2026-03-24 10:46:56.378 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-24 10:46:56.383 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-24 10:46:56.387 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-24 10:46:56.400 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=12.63
2026-03-24 10:46:56.421 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=20.51
2026-03-24 10:46:56.422 | step 3 | route=IT_Ticket | empId=46973 | apiMs=73.20 | totalMs=73.20
2026-03-24 10:46:56.422 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:46:56.422
2026-03-24 10:46:56.433 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=9.96
2026-03-24 10:46:56.434 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-24 10:46:56.435 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-24 10:46:56.435 | step 3 | route=IT_Ticket | empId=46973 | apiMs=13.01 | totalMs=13.01
2026-03-24 10:47:20.201 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:47:20.201
2026-03-24 10:47:21.068 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=865.61
2026-03-24 10:47:21.068 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=866.81 | totalMs=866.81
2026-03-24 10:47:26.260 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=10:47:26.260
2026-03-24 10:47:26.271 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-24 10:47:26.275 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=15.79 | totalMs=15.79
2026-03-24 10:49:04.163 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:49:04.163
2026-03-24 10:49:04.174 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-24 10:49:04.178 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.39 | totalMs=15.39
2026-03-24 10:49:04.182 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:49:04.182
2026-03-24 10:49:04.196 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=10.6
2026-03-24 10:49:04.199 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=17.25 | totalMs=17.25
2026-03-24 10:49:04.200 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:49:04.200
2026-03-24 10:49:04.216 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.93
2026-03-24 10:49:04.216 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=16.75 | totalMs=16.75
2026-03-24 10:49:07.872 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:49:07.872
2026-03-24 10:49:07.882 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-24 10:49:07.887 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-24 10:49:07.892 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-24 10:49:07.897 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-24 10:49:07.920 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=22.81
2026-03-24 10:49:07.959 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=38.65
2026-03-24 10:49:07.959 | step 3 | route=IT_Ticket | empId=46973 | apiMs=87.39 | totalMs=87.39
2026-03-24 10:49:07.960 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:49:07.960
2026-03-24 10:49:07.962 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-24 10:49:07.963 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-24 10:49:07.964 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 10:49:07.964 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.52 | totalMs=4.52
2026-03-24 10:56:53.254 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:56:53.254
2026-03-24 10:56:53.311 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.24
2026-03-24 10:56:53.311 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=57.38 | totalMs=57.38
2026-03-24 10:56:53.886 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:53.886
2026-03-24 10:57:37.024 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:57:37.024
2026-03-24 10:57:37.063 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=38.07
2026-03-24 10:57:37.113 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=45.67
2026-03-24 10:57:37.117 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=93.25 | totalMs=93.25
2026-03-24 10:57:37.120 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:57:37.120
2026-03-24 10:57:37.122 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-24 10:57:37.123 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-24 10:57:37.125 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-24 10:57:37.125 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.12 | totalMs=5.12
2026-03-24 10:57:39.615 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:57:39.615
2026-03-24 10:57:39.619 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-24 10:57:39.623 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-24 10:57:39.626 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-24 10:57:39.627 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=12.19 | totalMs=12.19
2026-03-24 10:57:41.644 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:57:41.644
2026-03-24 10:57:41.674 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.33
2026-03-24 10:57:41.674 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.35 | totalMs=30.35
2026-03-24 10:57:42.183 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:57:42.183
2026-03-24 11:00:06.966 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:00:06.966
2026-03-24 11:00:07.007 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=40.54
2026-03-24 11:00:07.007 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=41.64 | totalMs=41.64
2026-03-24 11:00:07.008 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:00:07.008
2026-03-24 11:00:07.135 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=126.93
2026-03-24 11:00:07.148 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=139.79 | totalMs=139.79
2026-03-24 11:00:07.148 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:00:07.148
2026-03-24 11:00:07.157 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.92
2026-03-24 11:00:07.157 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=8.72 | totalMs=8.72
2026-03-24 11:00:08.605 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:00:08.605
2026-03-24 11:00:08.618 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=13.42
2026-03-24 11:00:08.631 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.68
2026-03-24 11:00:08.640 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.38
2026-03-24 11:00:08.648 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.7
2026-03-24 11:00:08.683 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=34.73
2026-03-24 11:00:08.716 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=32.26
2026-03-24 11:00:08.716 | step 3 | route=IT_Ticket | empId=51700 | apiMs=111.48 | totalMs=111.48
2026-03-24 11:00:08.717 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:00:08.717
2026-03-24 11:00:08.734 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=17.22
2026-03-24 11:00:08.743 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-03-24 11:00:08.751 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.3
2026-03-24 11:00:08.751 | step 3 | route=IT_Ticket | empId=51700 | apiMs=34.95 | totalMs=34.95
2026-03-24 11:01:08.558 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:01:08.558
2026-03-24 11:01:08.635 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=76.72
2026-03-24 11:01:08.639 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=81.41 | totalMs=81.41
2026-03-24 11:01:09.153 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:01:09.153
2026-03-24 11:01:13.880 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=11:01:13.880
2026-03-24 11:01:14.303 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=422.07
2026-03-24 11:01:14.379 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=499.13 | totalMs=499.13
2026-03-24 11:01:14.383 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=11:01:14.383
2026-03-24 11:01:14.388 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-24 11:01:14.390 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-24 11:01:14.391 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-24 11:01:14.391 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=8.16 | totalMs=8.16
2026-03-24 11:01:17.284 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:01:17.284
2026-03-24 11:01:17.320 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=35.83
2026-03-24 11:01:17.324 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=40.01 | totalMs=40.01
2026-03-24 11:01:17.758 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:01:17.758
2026-03-24 11:02:50.010 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:02:50.010
2026-03-24 11:02:50.041 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=30.81
2026-03-24 11:02:50.043 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-24 11:02:50.045 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-24 11:02:50.046 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-24 11:02:50.065 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=19.11
2026-03-24 11:02:50.087 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=21.4
2026-03-24 11:02:50.088 | step 3 | route=IT_Ticket | empId=19639 | apiMs=77.77 | totalMs=77.77
2026-03-24 11:02:50.088 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:02:50.088
2026-03-24 11:02:50.099 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=10.32
2026-03-24 11:02:50.101 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-24 11:02:50.102 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-24 11:02:50.103 | step 3 | route=IT_Ticket | empId=19639 | apiMs=14.13 | totalMs=14.13
2026-03-24 11:02:50.105 | step 1 | route=IT_Ticket | empId=40846 | query called at=11:02:50.105
2026-03-24 11:02:50.115 | step 2 | route=IT_Ticket | empId=40846 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-24 11:02:50.117 | step 2 | route=IT_Ticket | empId=40846 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-24 11:02:50.118 | step 2 | route=IT_Ticket | empId=40846 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-24 11:02:50.119 | step 2 | route=IT_Ticket | empId=40846 | query=KPI_IT_Ticket_Details_New | queryMs=0.63
2026-03-24 11:02:50.120 | step 2 | route=IT_Ticket | empId=40846 | query=Kpi_it_Ticket_Details | queryMs=0.7
2026-03-24 11:02:50.138 | step 2 | route=IT_Ticket | empId=40846 | query=VMS_Comp_login_proc | queryMs=17.48
2026-03-24 11:02:50.139 | step 3 | route=IT_Ticket | empId=40846 | apiMs=33.91 | totalMs=33.91
2026-03-24 11:02:50.139 | step 1 | route=IT_Ticket | empId=40846 | query called at=11:02:50.139
2026-03-24 11:02:50.141 | step 2 | route=IT_Ticket | empId=40846 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-24 11:02:50.142 | step 2 | route=IT_Ticket | empId=40846 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-03-24 11:02:50.143 | step 2 | route=IT_Ticket | empId=40846 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-03-24 11:02:50.143 | step 3 | route=IT_Ticket | empId=40846 | apiMs=3.75 | totalMs=3.75
2026-03-24 11:03:04.861 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40846 | query called at=11:03:04.861
2026-03-24 11:03:05.767 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40846 | query=KPI_IT_Ticket_Details_New | queryMs=904.86
2026-03-24 11:03:05.768 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40846 | apiMs=906.09 | totalMs=906.09
2026-03-24 11:03:06.666 | step 1 | route=Ticket_Entry_SPOC_Module | empId=19639 | query called at=11:03:06.666
2026-03-24 11:03:07.077 | step 2 | route=Ticket_Entry_SPOC_Module | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=409.63
2026-03-24 11:03:07.080 | step 3 | route=Ticket_Entry_SPOC_Module | empId=19639 | apiMs=413.85 | totalMs=413.85
2026-03-24 11:03:10.145 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40846 | query called at=11:03:10.145
2026-03-24 11:03:10.156 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40846 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-03-24 11:03:10.160 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40846 | apiMs=14.83 | totalMs=14.83
2026-03-24 11:03:11.097 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=19639 | query called at=11:03:11.097
2026-03-24 11:03:11.109 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-03-24 11:03:11.112 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=19639 | apiMs=14.68 | totalMs=14.68
2026-03-24 11:05:40.536 | step 1 | route=IT_TicketPost | empId=40846 | query called at=11:05:40.536
2026-03-24 11:05:40.549 | step 2 | route=IT_TicketPost | empId=40846 | query=KPI_IT_Ticket_Details_New | queryMs=13.08
2026-03-24 11:05:40.553 | step 3 | route=IT_TicketPost | empId=40846 | apiMs=17.56 | totalMs=17.56
2026-03-24 11:05:40.557 | step 1 | route=IT_TicketPost | empId=40846 | query called at=11:05:40.557
2026-03-24 11:05:40.671 | step 2 | route=IT_TicketPost | empId=40846 | query=IT_Ticket_Save_SPOC | queryMs=110.75
2026-03-24 11:05:40.761 | step 3 | route=IT_TicketPost | empId=40846 | apiMs=203.93 | totalMs=203.93
2026-03-24 11:05:40.761 | step 1 | route=IT_TicketPost | empId=40846 | query called at=11:05:40.761
2026-03-24 11:05:40.771 | step 2 | route=IT_TicketPost | empId=40846 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.4
2026-03-24 11:05:40.772 | step 3 | route=IT_TicketPost | empId=40846 | apiMs=10.47 | totalMs=10.47
2026-03-24 11:05:41.036 | step 1 | route=IT_Ticket | empId=40846 | query called at=11:05:41.036
2026-03-24 11:05:41.048 | step 2 | route=IT_Ticket | empId=40846 | query=KPI_IT_Ticket_Details_New | queryMs=11.48
2026-03-24 11:05:41.050 | step 2 | route=IT_Ticket | empId=40846 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-24 11:05:41.052 | step 2 | route=IT_Ticket | empId=40846 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-24 11:05:41.053 | step 2 | route=IT_Ticket | empId=40846 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-24 11:05:41.082 | step 2 | route=IT_Ticket | empId=40846 | query=Kpi_it_Ticket_Details | queryMs=28.45
2026-03-24 11:05:41.134 | step 2 | route=IT_Ticket | empId=40846 | query=VMS_Comp_login_proc | queryMs=52.06
2026-03-24 11:05:41.135 | step 3 | route=IT_Ticket | empId=40846 | apiMs=98.28 | totalMs=98.28
2026-03-24 11:05:41.135 | step 1 | route=IT_Ticket | empId=40846 | query called at=11:05:41.135
2026-03-24 11:05:41.137 | step 2 | route=IT_Ticket | empId=40846 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-24 11:05:41.140 | step 2 | route=IT_Ticket | empId=40846 | query=Kpi_HW_Ticket_Details | queryMs=3
2026-03-24 11:05:41.142 | step 2 | route=IT_Ticket | empId=40846 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-24 11:05:41.142 | step 3 | route=IT_Ticket | empId=40846 | apiMs=6.86 | totalMs=6.86
2026-03-24 11:05:50.797 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=11:05:50.797
2026-03-24 11:05:50.829 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=31.41
2026-03-24 11:05:50.830 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=32.55 | totalMs=32.55
2026-03-24 11:05:51.218 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:05:51.218
2026-03-24 11:06:01.330 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=11:06:01.330
2026-03-24 11:06:03.963 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=2632.51
2026-03-24 11:06:04.334 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=3,003.57 | totalMs=3,003.57
2026-03-24 11:06:04.338 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=11:06:04.338
2026-03-24 11:06:04.347 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.59
2026-03-24 11:06:04.355 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.06
2026-03-24 11:06:04.363 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-03-24 11:06:04.364 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=26.23 | totalMs=26.23
2026-03-24 11:06:04.593 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=11:06:04.593
2026-03-24 11:06:04.615 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=21.36
2026-03-24 11:06:04.616 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=22.32 | totalMs=22.32
2026-03-24 11:06:04.959 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:06:04.959
2026-03-24 11:06:23.171 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:06:23.171
2026-03-24 11:12:10.886 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=11:12:10.886
2026-03-24 11:12:10.926 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=39.31
2026-03-24 11:12:10.927 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=40.39 | totalMs=40.39
2026-03-24 11:12:11.450 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:11.450
2026-03-24 11:12:19.509 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:12:19.509
2026-03-24 11:12:19.612 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=102.24
2026-03-24 11:12:19.687 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=58.87
2026-03-24 11:12:19.790 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=93.92
2026-03-24 11:12:19.802 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=293.11 | totalMs=293.11
2026-03-24 11:12:19.802 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:12:19.802
2026-03-24 11:12:19.820 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.72
2026-03-24 11:12:19.821 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-24 11:12:19.822 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-24 11:12:19.822 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=19.99 | totalMs=19.99
2026-03-24 11:12:25.293 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:12:25.293
2026-03-24 11:12:25.295 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-24 11:12:25.301 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-24 11:12:25.305 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-24 11:12:25.308 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=14.92 | totalMs=14.92
2026-03-24 11:12:26.097 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:12:26.097
2026-03-24 11:12:26.099 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-24 11:12:26.101 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-24 11:12:26.102 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-24 11:12:26.102 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=5.18 | totalMs=5.18
2026-03-24 11:12:29.841 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=11:12:29.841
2026-03-24 11:12:29.858 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=16.56
2026-03-24 11:12:29.862 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=20.70 | totalMs=20.70
2026-03-24 11:12:33.138 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:33.138
2026-03-24 11:27:24.405 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:27:24.405
2026-03-24 11:27:24.435 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=28.94
2026-03-24 11:27:24.436 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 11:27:24.438 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-24 11:27:24.439 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-24 11:27:24.454 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=15
2026-03-24 11:27:24.481 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=26.68
2026-03-24 11:27:24.482 | step 3 | route=IT_Ticket | empId=18441 | apiMs=76.88 | totalMs=76.88
2026-03-24 11:27:24.482 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:27:24.482
2026-03-24 11:27:24.500 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=17.05
2026-03-24 11:27:24.501 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-24 11:27:24.502 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-24 11:27:24.503 | step 3 | route=IT_Ticket | empId=18441 | apiMs=20.16 | totalMs=20.16
2026-03-24 11:27:33.105 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:27:33.105
2026-03-24 11:27:33.150 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=45.05
2026-03-24 11:27:33.154 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=49.39 | totalMs=49.39
2026-03-24 11:27:33.798 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:27:33.798
2026-03-24 11:27:38.107 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=11:27:38.107
2026-03-24 11:27:38.202 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=94.59
2026-03-24 11:27:38.209 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=101.63 | totalMs=101.63
2026-03-24 11:27:38.212 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=11:27:38.212
2026-03-24 11:27:38.232 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.31
2026-03-24 11:27:38.233 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-24 11:27:38.234 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-24 11:27:38.235 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=22.42 | totalMs=22.42
2026-03-24 11:27:40.993 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:27:40.993
2026-03-24 11:27:41.020 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=26.31
2026-03-24 11:27:41.025 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=31.21 | totalMs=31.21
2026-03-24 11:27:41.387 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:27:41.387
2026-03-24 11:27:44.896 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:27:44.896
2026-03-24 11:27:44.917 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=20.25
2026-03-24 11:27:44.927 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-24 11:27:44.938 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-24 11:27:44.948 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-24 11:27:44.958 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=9.76
2026-03-24 11:27:45.046 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=87.1
2026-03-24 11:27:45.046 | step 3 | route=IT_Ticket | empId=51700 | apiMs=149.86 | totalMs=149.86
2026-03-24 11:27:45.047 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:27:45.047
2026-03-24 11:27:45.056 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.85
2026-03-24 11:27:45.067 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=10.54
2026-03-24 11:27:45.078 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=10.85
2026-03-24 11:27:45.078 | step 3 | route=IT_Ticket | empId=51700 | apiMs=31.70 | totalMs=31.70
2026-03-24 11:27:49.982 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=11:27:49.982
2026-03-24 11:27:50.142 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=158.86
2026-03-24 11:27:50.145 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=163.04 | totalMs=163.04
2026-03-24 11:27:51.643 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=11:27:51.643
2026-03-24 11:27:52.887 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1243.79
2026-03-24 11:27:52.888 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=1,244.86 | totalMs=1,244.86
2026-03-24 11:28:30.377 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:28:30.377
2026-03-24 11:28:30.398 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=20.32
2026-03-24 11:28:30.398 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=21.32 | totalMs=21.32
2026-03-24 11:28:30.399 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:28:30.399
2026-03-24 11:28:31.577 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=1178.5
2026-03-24 11:28:31.689 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=1,290.20 | totalMs=1,290.20
2026-03-24 11:28:31.689 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:28:31.689
2026-03-24 11:28:31.692 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-24 11:28:31.692 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=2.69 | totalMs=2.69
2026-03-24 11:28:34.236 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:28:34.236
2026-03-24 11:28:34.247 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-24 11:28:34.251 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-24 11:28:34.256 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-24 11:28:34.257 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-24 11:28:34.258 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-24 11:28:34.281 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=22.48
2026-03-24 11:28:34.282 | step 3 | route=IT_Ticket | empId=51700 | apiMs=45.28 | totalMs=45.28
2026-03-24 11:28:34.282 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:28:34.282
2026-03-24 11:28:34.284 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-24 11:28:34.285 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-24 11:28:34.286 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-24 11:28:34.286 | step 3 | route=IT_Ticket | empId=51700 | apiMs=3.95 | totalMs=3.95
2026-03-24 11:28:48.752 | step 1 | route=DesignTicketReport | empId=18441 | query called at=11:28:48.752
2026-03-24 11:28:49.030 | step 2 | route=DesignTicketReport | empId=18441 | query=DesignTicket_Report_proc | queryMs=278.18
2026-03-24 11:28:49.031 | step 3 | route=DesignTicketReport | empId=18441 | apiMs=279.29 | totalMs=279.29
2026-03-24 11:28:49.581 | step 4 | route=pageRenderd | empId=18441 | Page=DESIGNER TICKET REPORT | page fully loaded at : 11:28:49.581
2026-03-24 11:28:50.845 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:28:50.845
2026-03-24 11:28:50.877 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=31.22
2026-03-24 11:28:50.877 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=32.28 | totalMs=32.28
2026-03-24 11:28:51.675 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:28:51.675
2026-03-24 11:28:56.864 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=11:28:56.864
2026-03-24 11:28:56.884 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=18.88
2026-03-24 11:28:56.900 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=35.83 | totalMs=35.83
2026-03-24 11:28:56.904 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=11:28:56.904
2026-03-24 11:28:56.913 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.08
2026-03-24 11:28:56.921 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-03-24 11:28:56.930 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.01
2026-03-24 11:28:56.930 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=26.49 | totalMs=26.49
2026-03-24 11:29:01.190 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:29:01.190
2026-03-24 11:29:01.204 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=13.52
2026-03-24 11:29:01.207 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=17.66 | totalMs=17.66
2026-03-24 11:29:01.948 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:29:01.948
2026-03-24 11:32:24.928 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:32:24.928
2026-03-24 11:32:24.939 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-03-24 11:32:24.941 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-24 11:32:24.942 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-24 11:32:24.943 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-24 11:32:24.945 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-24 11:32:24.965 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=20.37
2026-03-24 11:32:24.966 | step 3 | route=IT_Ticket | empId=59989 | apiMs=38.04 | totalMs=38.04
2026-03-24 11:32:24.966 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:32:24.966
2026-03-24 11:32:24.968 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-24 11:32:24.969 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-24 11:32:24.970 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-24 11:32:24.970 | step 3 | route=IT_Ticket | empId=59989 | apiMs=3.75 | totalMs=3.75
2026-03-24 11:32:36.277 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59989 | query called at=11:32:36.277
2026-03-24 11:32:36.567 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=288.84
2026-03-24 11:32:36.567 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59989 | apiMs=289.89 | totalMs=289.89
2026-03-24 11:32:40.803 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query called at=11:32:40.803
2026-03-24 11:32:40.828 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=23.92
2026-03-24 11:32:40.832 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59989 | apiMs=28.68 | totalMs=28.68
2026-03-24 11:38:59.732 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:38:59.732
2026-03-24 11:38:59.780 | step 2 | route=IT_TicketPost | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=47.48
2026-03-24 11:38:59.780 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=48.51 | totalMs=48.51
2026-03-24 11:38:59.794 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:38:59.794
2026-03-24 11:38:59.832 | step 2 | route=IT_TicketPost | empId=59989 | query=IT_Ticket_Save_SPOC | queryMs=37.86
2026-03-24 11:38:59.841 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=47.31 | totalMs=47.31
2026-03-24 11:38:59.841 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:38:59.841
2026-03-24 11:38:59.887 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=45.06
2026-03-24 11:38:59.887 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=45.89 | totalMs=45.89
2026-03-24 11:38:59.888 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:38:59.888
2026-03-24 11:38:59.889 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-24 11:38:59.889 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=1.42 | totalMs=1.42
2026-03-24 11:39:02.993 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:39:02.993
2026-03-24 11:39:03.006 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-24 11:39:03.011 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-24 11:39:03.013 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-24 11:39:03.014 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-24 11:39:03.027 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=13.12
2026-03-24 11:39:03.048 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=20.41
2026-03-24 11:39:03.049 | step 3 | route=IT_Ticket | empId=59989 | apiMs=55.88 | totalMs=55.88
2026-03-24 11:39:03.049 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:39:03.049
2026-03-24 11:39:03.068 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=19.1
2026-03-24 11:39:03.070 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-24 11:39:03.071 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-24 11:39:03.072 | step 3 | route=IT_Ticket | empId=59989 | apiMs=22.81 | totalMs=22.81
2026-03-24 11:40:38.844 | step 1 | route=IT_Ticket | empId=58335 | query called at=11:40:38.844
2026-03-24 11:40:38.859 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=14.28
2026-03-24 11:40:38.867 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=7.67
2026-03-24 11:40:38.875 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-03-24 11:40:38.884 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-03-24 11:40:38.892 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=8.07
2026-03-24 11:40:38.936 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=43.48
2026-03-24 11:40:38.936 | step 3 | route=IT_Ticket | empId=58335 | apiMs=92.24 | totalMs=92.24
2026-03-24 11:40:38.937 | step 1 | route=IT_Ticket | empId=58335 | query called at=11:40:38.937
2026-03-24 11:40:38.945 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=7.3
2026-03-24 11:40:38.953 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-24 11:40:38.961 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=7.91
2026-03-24 11:40:38.961 | step 3 | route=IT_Ticket | empId=58335 | apiMs=24.60 | totalMs=24.60
2026-03-24 11:40:47.520 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=11:40:47.520
2026-03-24 11:40:47.722 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=201.76
2026-03-24 11:40:47.722 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=202.79 | totalMs=202.79
2026-03-24 11:40:49.000 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=11:40:49.000
2026-03-24 11:40:49.018 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=17.78
2026-03-24 11:40:49.022 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=22.27 | totalMs=22.27
2026-03-24 11:42:12.683 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:42:12.683
2026-03-24 11:42:12.739 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=55.12
2026-03-24 11:42:12.743 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=59.60 | totalMs=59.60
2026-03-24 11:42:13.329 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:42:13.329
2026-03-24 11:42:33.448 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=11:42:33.448
2026-03-24 11:42:33.479 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=30.75
2026-03-24 11:42:33.487 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=39.40 | totalMs=39.40
2026-03-24 11:42:33.491 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=11:42:33.491
2026-03-24 11:42:33.511 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.78
2026-03-24 11:42:33.512 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-24 11:42:33.513 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-03-24 11:42:33.513 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=22.43 | totalMs=22.43
2026-03-24 11:42:36.028 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:42:36.028
2026-03-24 11:42:36.064 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=35.42
2026-03-24 11:42:36.067 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=39.42 | totalMs=39.42
2026-03-24 11:42:36.497 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:42:36.497
2026-03-24 11:44:12.253 | step 1 | route=IT_Ticket_Report | empId=58335 | query called at=11:44:12.253
2026-03-24 11:44:12.844 | step 2 | route=IT_Ticket_Report | empId=58335 | query=kpi_it_ticket_report_page_proc | queryMs=589.5
2026-03-24 11:44:12.844 | step 3 | route=IT_Ticket_Report | empId=58335 | apiMs=590.76 | totalMs=590.76
2026-03-24 11:44:13.230 | step 4 | route=pageRenderd | empId=58335 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:44:13.230
2026-03-24 11:44:28.293 | step 1 | route=IT_Ticket | empId=58335 | query called at=11:44:28.293
2026-03-24 11:44:28.324 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=30.16
2026-03-24 11:44:28.329 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-24 11:44:28.333 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-24 11:44:28.338 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-24 11:44:28.357 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=19.24
2026-03-24 11:44:28.389 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=31.63
2026-03-24 11:44:28.390 | step 3 | route=IT_Ticket | empId=58335 | apiMs=96.33 | totalMs=96.33
2026-03-24 11:44:28.390 | step 1 | route=IT_Ticket | empId=58335 | query called at=11:44:28.390
2026-03-24 11:44:28.405 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=14.48
2026-03-24 11:44:28.406 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-24 11:44:28.407 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-24 11:44:28.408 | step 3 | route=IT_Ticket | empId=58335 | apiMs=17.55 | totalMs=17.55
2026-03-24 11:44:33.792 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=11:44:33.792
2026-03-24 11:44:34.111 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=318.17
2026-03-24 11:44:34.114 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=322.40 | totalMs=322.40
2026-03-24 11:44:35.536 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=11:44:35.536
2026-03-24 11:44:35.546 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-03-24 11:44:35.546 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=10.07 | totalMs=10.07
2026-03-24 11:45:34.228 | step 1 | route=IT_TicketPost | empId=58335 | query called at=11:45:34.228
2026-03-24 11:45:34.239 | step 2 | route=IT_TicketPost | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-24 11:45:34.243 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=15.56 | totalMs=15.56
2026-03-24 11:45:34.258 | step 1 | route=IT_TicketPost | empId=58335 | query called at=11:45:34.258
2026-03-24 11:45:34.277 | step 1 | route=IT_TicketPost | empId=58335 | query called at=11:45:34.277
2026-03-24 11:45:34.290 | step 2 | route=IT_TicketPost | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-24 11:45:34.294 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=17.16 | totalMs=17.16
2026-03-24 11:45:34.308 | step 1 | route=IT_TicketPost | empId=58335 | query called at=11:45:34.308
2026-03-24 11:45:34.395 | step 2 | route=IT_TicketPost | empId=58335 | query=IT_Ticket_Save_SPOC | queryMs=136.64
2026-03-24 11:45:34.399 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=141.62 | totalMs=141.62
2026-03-24 11:45:34.400 | step 1 | route=IT_TicketPost | empId=58335 | query called at=11:45:34.400
2026-03-24 11:45:34.395 | step 2 | route=IT_TicketPost | empId=58335 | query=IT_Ticket_Save_SPOC | queryMs=86.75 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x75a047c26321b1ca606e281af0460b3597eb8445b5ce5cdd8079bb7e60730e19). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=RAMAN.SARATHKUMAR/GRA0255,@Type_Iss=6,@Issuse_Describ=ITEM,DIVISION , PERIOD COMING SAME BUT CIVIL PROJECTS HAVE THE SAME ITEM,PERIODS FOR PROJECT COMING SAME ONLY ITS DIFFERENCE FROM SIZE & COLOR ONLY NOT ABLE TO ENTER THE SAME THINGS,@Severity_Iss=1,@Module_id=16,@Comp_id=50,@User_Code=58335,@Fc_name=43200,@Filepath=,@Filepath_2=58335-38330-PROJECT.png,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=43200,@Menu_Link=TRANSANCTION-PLANNING -EDIT,@Comp_Code=1,@Existing=,@Proposed=)
2026-03-24 11:45:34.406 | step 5 | route=IT_TicketPost | empId=58335 | action=IT Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x75a047c26321b1ca606e281af0460b3597eb8445b5ce5cdd8079bb7e60730e19). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=RAMAN.SARATHKUMAR/GRA0255,@Type_Iss=6,@Issuse_Describ=ITEM,DIVISION , PERIOD COMING SAME BUT CIVIL PROJECTS HAVE THE SAME ITEM,PERIODS FOR PROJECT COMING SAME ONLY ITS DIFFERENCE FROM SIZE & COLOR ONLY NOT ABLE TO ENTER THE SAME THINGS,@Severity_Iss=1,@Module_id=16,@Comp_id=50,@User_Code=58335,@Fc_name=43200,@Filepath=,@Filepath_2=58335-38330-PROJECT.png,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=43200,@Menu_Link=TRANSANCTION-PLANNING -EDIT,@Comp_Code=1,@Existing=,@Proposed=)
2026-03-24 11:45:34.422 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.73
2026-03-24 11:45:34.422 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=22.59 | totalMs=22.59
2026-03-24 11:45:34.423 | step 1 | route=IT_TicketPost | empId=58335 | query called at=11:45:34.423
2026-03-24 11:45:34.424 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-24 11:45:34.425 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=1.75 | totalMs=1.75
2026-03-24 11:45:34.627 | step 1 | route=IT_Ticket | empId=58335 | query called at=11:45:34.627
2026-03-24 11:45:34.638 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-24 11:45:34.640 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-24 11:45:34.641 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-24 11:45:34.642 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-24 11:45:34.644 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-24 11:45:34.677 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=33.45
2026-03-24 11:45:34.678 | step 3 | route=IT_Ticket | empId=58335 | apiMs=50.46 | totalMs=50.46
2026-03-24 11:45:34.678 | step 1 | route=IT_Ticket | empId=58335 | query called at=11:45:34.678
2026-03-24 11:45:34.680 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-24 11:45:34.681 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-24 11:45:34.683 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 11:45:34.683 | step 3 | route=IT_Ticket | empId=58335 | apiMs=4.92 | totalMs=4.92
2026-03-24 11:46:29.328 | step 1 | route=IT_Ticket | empId=300 | query called at=11:46:29.328
2026-03-24 11:46:29.340 | step 2 | route=IT_Ticket | empId=300 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-03-24 11:46:29.345 | step 2 | route=IT_Ticket | empId=300 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-24 11:46:29.349 | step 2 | route=IT_Ticket | empId=300 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-24 11:46:29.354 | step 2 | route=IT_Ticket | empId=300 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-24 11:46:29.355 | step 2 | route=IT_Ticket | empId=300 | query=Kpi_it_Ticket_Details | queryMs=1.42
2026-03-24 11:46:29.389 | step 2 | route=IT_Ticket | empId=300 | query=VMS_Comp_login_proc | queryMs=33.01
2026-03-24 11:46:29.389 | step 3 | route=IT_Ticket | empId=300 | apiMs=60.94 | totalMs=60.94
2026-03-24 11:46:29.390 | step 1 | route=IT_Ticket | empId=300 | query called at=11:46:29.390
2026-03-24 11:46:29.392 | step 2 | route=IT_Ticket | empId=300 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-03-24 11:46:29.393 | step 2 | route=IT_Ticket | empId=300 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-24 11:46:29.395 | step 2 | route=IT_Ticket | empId=300 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-03-24 11:46:29.395 | step 3 | route=IT_Ticket | empId=300 | apiMs=5.60 | totalMs=5.60
2026-03-24 11:46:41.420 | step 1 | route=Ticket_SPOC_Approve | empId=300 | query called at=11:46:41.420
2026-03-24 11:46:41.460 | step 2 | route=Ticket_SPOC_Approve | empId=300 | query=IT_TIcket_SPOCApp_Report | queryMs=38.63
2026-03-24 11:46:41.460 | step 3 | route=Ticket_SPOC_Approve | empId=300 | apiMs=39.89 | totalMs=39.89
2026-03-24 11:46:41.896 | step 4 | route=pageRenderd | empId=300 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:46:41.896
2026-03-24 11:47:50.514 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:47:50.514
2026-03-24 11:47:50.527 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=11.93
2026-03-24 11:47:50.528 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-24 11:47:50.530 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-24 11:47:50.531 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-24 11:47:50.533 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-24 11:47:50.572 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=38.73
2026-03-24 11:47:50.572 | step 3 | route=IT_Ticket | empId=4446 | apiMs=58.47 | totalMs=58.47
2026-03-24 11:47:50.573 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:47:50.573
2026-03-24 11:47:50.575 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-24 11:47:50.576 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-24 11:47:50.577 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-24 11:47:50.578 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.76 | totalMs=4.76
2026-03-24 11:48:00.146 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=11:48:00.146
2026-03-24 11:48:00.220 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=73.43
2026-03-24 11:48:00.221 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=74.42 | totalMs=74.42
2026-03-24 11:48:13.314 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=11:48:13.314
2026-03-24 11:48:13.717 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=402.15
2026-03-24 11:48:13.721 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=406.75 | totalMs=406.75
2026-03-24 11:51:00.105 | step 1 | route=IT_TicketPost | empId=4446 | query called at=11:51:00.105
2026-03-24 11:51:00.115 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-24 11:51:00.116 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=11.05 | totalMs=11.05
2026-03-24 11:51:00.116 | step 1 | route=IT_TicketPost | empId=4446 | query called at=11:51:00.116
2026-03-24 11:51:00.142 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=25.03
2026-03-24 11:51:00.144 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=27.26 | totalMs=27.26
2026-03-24 11:51:00.144 | step 1 | route=IT_TicketPost | empId=4446 | query called at=11:51:00.144
2026-03-24 11:51:00.162 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.31
2026-03-24 11:51:00.162 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=18.13 | totalMs=18.13
2026-03-24 11:51:00.384 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:51:00.384
2026-03-24 11:51:00.395 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-24 11:51:00.396 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-24 11:51:00.398 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-24 11:51:00.399 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-24 11:51:00.401 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-24 11:51:00.442 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=40.54
2026-03-24 11:51:00.442 | step 3 | route=IT_Ticket | empId=4446 | apiMs=58.48 | totalMs=58.48
2026-03-24 11:51:00.443 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:51:00.443
2026-03-24 11:51:00.445 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-03-24 11:51:00.446 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-24 11:51:00.447 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-24 11:51:00.448 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.92 | totalMs=4.92
2026-03-24 11:52:59.005 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=11:52:59.005
2026-03-24 11:52:59.050 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=44.06
2026-03-24 11:52:59.053 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=47.36 | totalMs=47.36
2026-03-24 11:52:59.361 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:59.361
2026-03-24 11:53:07.772 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=11:53:07.772
2026-03-24 11:53:07.807 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=34.07
2026-03-24 11:53:07.811 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=38.88 | totalMs=38.88
2026-03-24 11:53:07.814 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=11:53:07.814
2026-03-24 11:53:07.818 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-24 11:53:07.820 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-24 11:53:07.821 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-24 11:53:07.822 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=7.60 | totalMs=7.60
2026-03-24 11:53:11.542 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=11:53:11.542
2026-03-24 11:53:11.556 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=13.45
2026-03-24 11:53:11.559 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=16.46 | totalMs=16.46
2026-03-24 11:53:11.855 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:53:11.855
2026-03-24 11:56:24.786 | step 1 | route=IT_Ticket | empId=57732 | query called at=11:56:24.786
2026-03-24 11:56:24.821 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=34.42
2026-03-24 11:56:24.827 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-24 11:56:24.832 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-24 11:56:24.837 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-24 11:56:24.860 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=22.36
2026-03-24 11:56:24.899 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=38.44
2026-03-24 11:56:24.899 | step 3 | route=IT_Ticket | empId=57732 | apiMs=113.22 | totalMs=113.22
2026-03-24 11:56:24.900 | step 1 | route=IT_Ticket | empId=57732 | query called at=11:56:24.900
2026-03-24 11:56:24.918 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=17.58
2026-03-24 11:56:24.920 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-24 11:56:24.921 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-24 11:56:24.922 | step 3 | route=IT_Ticket | empId=57732 | apiMs=21.21 | totalMs=21.21
2026-03-24 11:56:30.703 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=11:56:30.703
2026-03-24 11:56:31.126 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=423.02
2026-03-24 11:56:31.127 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=424.19 | totalMs=424.19
2026-03-24 11:56:32.977 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=11:56:32.977
2026-03-24 11:56:32.989 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=11.62
2026-03-24 11:56:32.993 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=16.14 | totalMs=16.14
2026-03-24 12:06:49.723 | step 1 | route=IT_TicketPost | empId=57732 | query called at=12:06:49.723
2026-03-24 12:06:49.759 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=35.45
2026-03-24 12:06:49.763 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=40.42 | totalMs=40.42
2026-03-24 12:06:49.767 | step 1 | route=IT_TicketPost | empId=57732 | query called at=12:06:49.767
2026-03-24 12:06:49.909 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=138.86
2026-03-24 12:06:49.912 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=144.70 | totalMs=144.70
2026-03-24 12:06:49.912 | step 1 | route=IT_TicketPost | empId=57732 | query called at=12:06:49.912
2026-03-24 12:06:49.987 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=73.81
2026-03-24 12:06:49.987 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=74.81 | totalMs=74.81
2026-03-24 12:06:49.988 | step 1 | route=IT_TicketPost | empId=57732 | query called at=12:06:49.988
2026-03-24 12:06:49.989 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-24 12:06:49.989 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.58 | totalMs=1.58
2026-03-24 12:06:53.324 | step 1 | route=IT_Ticket | empId=57732 | query called at=12:06:53.324
2026-03-24 12:06:53.333 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-03-24 12:06:53.338 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-24 12:06:53.342 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-24 12:06:53.343 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-24 12:06:53.359 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=15.2
2026-03-24 12:06:53.385 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=25.95
2026-03-24 12:06:53.385 | step 3 | route=IT_Ticket | empId=57732 | apiMs=61.93 | totalMs=61.93
2026-03-24 12:06:53.386 | step 1 | route=IT_Ticket | empId=57732 | query called at=12:06:53.386
2026-03-24 12:06:53.399 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=12.67
2026-03-24 12:06:53.400 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-24 12:06:53.401 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-24 12:06:53.402 | step 3 | route=IT_Ticket | empId=57732 | apiMs=15.64 | totalMs=15.64
2026-03-24 12:21:42.300 | step 1 | route=IT_Ticket_Report | empId=46985 | query called at=12:21:42.300
2026-03-24 12:21:42.672 | step 2 | route=IT_Ticket_Report | empId=46985 | query=kpi_it_ticket_report_page_proc | queryMs=371.27
2026-03-24 12:21:42.672 | step 3 | route=IT_Ticket_Report | empId=46985 | apiMs=372.47 | totalMs=372.47
2026-03-24 12:21:43.168 | step 4 | route=pageRenderd | empId=46985 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:21:43.168
2026-03-24 12:26:08.518 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:26:08.518
2026-03-24 12:26:08.568 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=49.79
2026-03-24 12:26:08.573 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-24 12:26:08.577 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-24 12:26:08.582 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-24 12:26:08.622 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=40.3
2026-03-24 12:26:08.660 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=37.44
2026-03-24 12:26:08.661 | step 3 | route=IT_Ticket | empId=6770 | apiMs=142.95 | totalMs=142.95
2026-03-24 12:26:08.661 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:26:08.661
2026-03-24 12:26:08.678 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=16.98
2026-03-24 12:26:08.680 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-24 12:26:08.681 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-24 12:26:08.681 | step 3 | route=IT_Ticket | empId=6770 | apiMs=20.32 | totalMs=20.32
2026-03-24 12:26:14.252 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=12:26:14.252
2026-03-24 12:26:14.361 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=107.61
2026-03-24 12:26:14.361 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=108.62 | totalMs=108.62
2026-03-24 12:26:15.677 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=12:26:15.677
2026-03-24 12:26:15.696 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=18
2026-03-24 12:26:15.700 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=22.51 | totalMs=22.51
2026-03-24 12:27:04.817 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:27:04.817
2026-03-24 12:27:04.829 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-03-24 12:27:04.834 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=16.15 | totalMs=16.15
2026-03-24 12:27:04.837 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:27:04.837
2026-03-24 12:27:04.864 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=23.65
2026-03-24 12:27:04.884 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=46.67 | totalMs=46.67
2026-03-24 12:27:04.884 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:27:04.884
2026-03-24 12:27:04.913 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.68
2026-03-24 12:27:04.914 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=29.60 | totalMs=29.60
2026-03-24 12:27:07.434 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:27:07.434
2026-03-24 12:27:07.452 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=14.35
2026-03-24 12:27:07.465 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=8.82
2026-03-24 12:27:07.473 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=4.88
2026-03-24 12:27:07.482 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-03-24 12:27:07.490 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=8.19
2026-03-24 12:27:07.541 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=50.4
2026-03-24 12:27:07.541 | step 3 | route=IT_Ticket | empId=6770 | apiMs=107.06 | totalMs=107.06
2026-03-24 12:27:07.542 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:27:07.542
2026-03-24 12:27:07.549 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=7.28
2026-03-24 12:27:07.558 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-24 12:27:07.566 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-03-24 12:27:07.566 | step 3 | route=IT_Ticket | empId=6770 | apiMs=24.74 | totalMs=24.74
2026-03-24 12:50:29.697 | step 1 | route=IT_Ticket | empId=28059 | query called at=12:50:29.697
2026-03-24 12:50:29.763 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=65.36
2026-03-24 12:50:29.770 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=6.56
2026-03-24 12:50:29.771 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-24 12:50:29.773 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-24 12:50:29.797 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=24.1
2026-03-24 12:50:29.869 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=71.09
2026-03-24 12:50:29.869 | step 3 | route=IT_Ticket | empId=28059 | apiMs=172.16 | totalMs=172.16
2026-03-24 12:50:29.870 | step 1 | route=IT_Ticket | empId=28059 | query called at=12:50:29.870
2026-03-24 12:50:29.888 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=17.5
2026-03-24 12:50:29.889 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 12:50:29.890 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-24 12:50:29.891 | step 3 | route=IT_Ticket | empId=28059 | apiMs=20.90 | totalMs=20.90
2026-03-24 12:51:05.903 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=12:51:05.903
2026-03-24 12:51:05.977 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=73.78
2026-03-24 12:51:05.978 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=74.80 | totalMs=74.80
2026-03-24 12:51:14.083 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=12:51:14.083
2026-03-24 12:51:14.108 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=24.36
2026-03-24 12:51:14.111 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=28.78 | totalMs=28.78
2026-03-24 12:51:38.760 | step 1 | route=IT_Ticket | empId=42359 | query called at=12:51:38.760
2026-03-24 12:51:38.771 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-03-24 12:51:38.775 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-24 12:51:38.780 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-24 12:51:38.784 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-24 12:51:38.785 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-24 12:51:38.822 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=36.05
2026-03-24 12:51:38.822 | step 3 | route=IT_Ticket | empId=42359 | apiMs=62.18 | totalMs=62.18
2026-03-24 12:51:38.822 | step 1 | route=IT_Ticket | empId=42359 | query called at=12:51:38.822
2026-03-24 12:51:38.824 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 12:51:38.825 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-24 12:51:38.826 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-24 12:51:38.826 | step 3 | route=IT_Ticket | empId=42359 | apiMs=3.84 | totalMs=3.84
2026-03-24 12:52:39.303 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=12:52:39.303
2026-03-24 12:52:39.344 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=39.77
2026-03-24 12:52:39.348 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=44.51 | totalMs=44.51
2026-03-24 12:52:52.619 | step 1 | route=IT_Ticket_Report | empId=42359 | query called at=12:52:52.619
2026-03-24 12:52:52.825 | step 2 | route=IT_Ticket_Report | empId=42359 | query=kpi_it_ticket_report_page_proc | queryMs=204.95
2026-03-24 12:52:52.829 | step 3 | route=IT_Ticket_Report | empId=42359 | apiMs=209.51 | totalMs=209.51
2026-03-24 12:52:55.696 | step 4 | route=pageRenderd | empId=42359 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:52:55.696
2026-03-24 12:53:01.913 | step 1 | route=IT_Ticket | empId=42359 | query called at=12:53:01.913
2026-03-24 12:53:01.930 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=16.43
2026-03-24 12:53:01.938 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=7.78
2026-03-24 12:53:01.946 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-24 12:53:01.955 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-03-24 12:53:01.963 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=8.17
2026-03-24 12:53:02.007 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=43.82
2026-03-24 12:53:02.008 | step 3 | route=IT_Ticket | empId=42359 | apiMs=95.25 | totalMs=95.25
2026-03-24 12:53:02.008 | step 1 | route=IT_Ticket | empId=42359 | query called at=12:53:02.008
2026-03-24 12:53:02.016 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=7.36
2026-03-24 12:53:02.024 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-03-24 12:53:02.033 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-03-24 12:53:02.033 | step 3 | route=IT_Ticket | empId=42359 | apiMs=25.00 | totalMs=25.00
2026-03-24 12:53:12.188 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:53:12.188
2026-03-24 12:53:12.239 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=50.69
2026-03-24 12:53:12.244 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=55.53 | totalMs=55.53
2026-03-24 12:53:12.576 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:53:12.576
2026-03-24 13:05:06.194 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=13:05:06.194
2026-03-24 13:05:06.287 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=92.44
2026-03-24 13:05:06.291 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=97.08 | totalMs=97.08
2026-03-24 13:05:13.719 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42359 | query called at=13:05:13.719
2026-03-24 13:05:13.775 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=54.91
2026-03-24 13:05:13.779 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42359 | apiMs=59.77 | totalMs=59.77
2026-03-24 13:05:16.451 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=13:05:16.451
2026-03-24 13:05:16.521 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=68.94
2026-03-24 13:05:16.524 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=73.51 | totalMs=73.51
2026-03-24 13:05:18.259 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query called at=13:05:18.259
2026-03-24 13:05:18.272 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=11.94
2026-03-24 13:05:18.276 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42359 | apiMs=16.56 | totalMs=16.56
2026-03-24 13:05:19.342 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=13:05:19.342
2026-03-24 13:05:19.362 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=18.79
2026-03-24 13:05:19.366 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=23.44 | totalMs=23.44
2026-03-24 13:05:55.916 | step 1 | route=IT_Ticket | empId=54422 | query called at=13:05:55.916
2026-03-24 13:05:55.930 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=13.96
2026-03-24 13:05:55.932 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-24 13:05:55.934 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-24 13:05:55.935 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-24 13:05:55.957 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=21.67
2026-03-24 13:05:55.994 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=36.4
2026-03-24 13:05:55.994 | step 3 | route=IT_Ticket | empId=54422 | apiMs=78.50 | totalMs=78.50
2026-03-24 13:05:55.995 | step 1 | route=IT_Ticket | empId=54422 | query called at=13:05:55.995
2026-03-24 13:05:56.012 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=17.49
2026-03-24 13:05:56.014 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-24 13:05:56.015 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-24 13:05:56.016 | step 3 | route=IT_Ticket | empId=54422 | apiMs=20.87 | totalMs=20.87
2026-03-24 13:05:56.294 | step 1 | route=IT_TicketPost | empId=28059 | query called at=13:05:56.294
2026-03-24 13:05:56.304 | step 2 | route=IT_TicketPost | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-24 13:05:56.305 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=10.84 | totalMs=10.84
2026-03-24 13:05:56.305 | step 1 | route=IT_TicketPost | empId=28059 | query called at=13:05:56.305
2026-03-24 13:05:56.352 | step 2 | route=IT_TicketPost | empId=28059 | query=IT_Ticket_Save_SPOC | queryMs=46.53
2026-03-24 13:05:56.370 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=65.03 | totalMs=65.03
2026-03-24 13:05:56.371 | step 1 | route=IT_TicketPost | empId=28059 | query called at=13:05:56.371
2026-03-24 13:05:56.400 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.41
2026-03-24 13:05:56.400 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=29.28 | totalMs=29.28
2026-03-24 13:05:56.401 | step 1 | route=IT_TicketPost | empId=28059 | query called at=13:05:56.401
2026-03-24 13:05:56.402 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-24 13:05:56.402 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=1.76 | totalMs=1.76
2026-03-24 13:05:58.607 | step 1 | route=IT_Ticket | empId=28059 | query called at=13:05:58.607
2026-03-24 13:05:58.618 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-24 13:05:58.622 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-24 13:05:58.627 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-24 13:05:58.628 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-24 13:05:58.629 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-24 13:05:58.653 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=23.57
2026-03-24 13:05:58.654 | step 3 | route=IT_Ticket | empId=28059 | apiMs=46.21 | totalMs=46.21
2026-03-24 13:05:58.654 | step 1 | route=IT_Ticket | empId=28059 | query called at=13:05:58.654
2026-03-24 13:05:58.656 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-24 13:05:58.657 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-24 13:05:58.658 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-24 13:05:58.658 | step 3 | route=IT_Ticket | empId=28059 | apiMs=4.25 | totalMs=4.25
2026-03-24 13:06:04.128 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54422 | query called at=13:06:04.128
2026-03-24 13:06:04.183 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=54.3
2026-03-24 13:06:04.187 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54422 | apiMs=58.95 | totalMs=58.95
2026-03-24 13:06:06.545 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query called at=13:06:06.545
2026-03-24 13:06:06.556 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=11.38
2026-03-24 13:06:06.561 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54422 | apiMs=16.89 | totalMs=16.89
2026-03-24 13:06:33.850 | step 1 | route=IT_TicketPost | empId=42359 | query called at=13:06:33.850
2026-03-24 13:06:33.861 | step 2 | route=IT_TicketPost | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-24 13:06:33.864 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=14.43 | totalMs=14.43
2026-03-24 13:06:33.868 | step 1 | route=IT_TicketPost | empId=42359 | query called at=13:06:33.868
2026-03-24 13:06:33.991 | step 2 | route=IT_TicketPost | empId=42359 | query=IT_Ticket_Save_SPOC | queryMs=120.12
2026-03-24 13:06:33.995 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=126.74 | totalMs=126.74
2026-03-24 13:06:33.995 | step 1 | route=IT_TicketPost | empId=42359 | query called at=13:06:33.995
2026-03-24 13:06:33.998 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-03-24 13:06:33.998 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=3.08 | totalMs=3.08
2026-03-24 13:06:33.999 | step 1 | route=IT_TicketPost | empId=42359 | query called at=13:06:33.999
2026-03-24 13:06:34.000 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-24 13:06:34.000 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=1.50 | totalMs=1.50
2026-03-24 13:06:37.685 | step 1 | route=IT_Ticket | empId=42359 | query called at=13:06:37.685
2026-03-24 13:06:37.695 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-03-24 13:06:37.700 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-24 13:06:37.704 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-24 13:06:37.708 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-24 13:06:37.710 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-24 13:06:37.729 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=18.9
2026-03-24 13:06:37.729 | step 3 | route=IT_Ticket | empId=42359 | apiMs=44.44 | totalMs=44.44
2026-03-24 13:06:37.730 | step 1 | route=IT_Ticket | empId=42359 | query called at=13:06:37.730
2026-03-24 13:06:37.731 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-24 13:06:37.733 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-24 13:06:37.734 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-24 13:06:37.734 | step 3 | route=IT_Ticket | empId=42359 | apiMs=4.27 | totalMs=4.27
2026-03-24 13:06:43.788 | step 1 | route=IT_TicketPost | empId=54422 | query called at=13:06:43.788
2026-03-24 13:06:43.799 | step 2 | route=IT_TicketPost | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-24 13:06:43.799 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=10.69 | totalMs=10.69
2026-03-24 13:06:43.800 | step 1 | route=IT_TicketPost | empId=54422 | query called at=13:06:43.800
2026-03-24 13:06:43.876 | step 2 | route=IT_TicketPost | empId=54422 | query=IT_Ticket_Save_SPOC | queryMs=76.07
2026-03-24 13:06:43.879 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=79.26 | totalMs=79.26
2026-03-24 13:06:43.879 | step 1 | route=IT_TicketPost | empId=54422 | query called at=13:06:43.879
2026-03-24 13:06:43.881 | step 2 | route=IT_TicketPost | empId=54422 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-24 13:06:43.881 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=1.80 | totalMs=1.80
2026-03-24 13:06:43.882 | step 1 | route=IT_TicketPost | empId=54422 | query called at=13:06:43.882
2026-03-24 13:06:43.883 | step 2 | route=IT_TicketPost | empId=54422 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-24 13:06:43.883 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=1.51 | totalMs=1.51
2026-03-24 13:06:46.329 | step 1 | route=IT_Ticket | empId=54422 | query called at=13:06:46.329
2026-03-24 13:06:46.339 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-03-24 13:06:46.344 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-24 13:06:46.348 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=0.65
2026-03-24 13:06:46.352 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=0.64
2026-03-24 13:06:46.353 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=0.79
2026-03-24 13:06:46.385 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=31.52
2026-03-24 13:06:46.385 | step 3 | route=IT_Ticket | empId=54422 | apiMs=56.02 | totalMs=56.02
2026-03-24 13:06:46.386 | step 1 | route=IT_Ticket | empId=54422 | query called at=13:06:46.386
2026-03-24 13:06:46.387 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-24 13:06:46.388 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-24 13:06:46.389 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-24 13:06:46.390 | step 3 | route=IT_Ticket | empId=54422 | apiMs=3.61 | totalMs=3.61
2026-03-24 13:07:12.678 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-24 13:07:12.934 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-24 13:12:09.400 | step 1 | route=IT_Ticket | empId=58375 | query called at=13:12:09.400
2026-03-24 13:12:09.422 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=22.07
2026-03-24 13:12:09.424 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 13:12:09.425 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-24 13:12:09.426 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-24 13:12:09.439 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=11.92
2026-03-24 13:12:09.459 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=19.54
2026-03-24 13:12:09.459 | step 3 | route=IT_Ticket | empId=58375 | apiMs=59.22 | totalMs=59.22
2026-03-24 13:12:09.460 | step 1 | route=IT_Ticket | empId=58375 | query called at=13:12:09.460
2026-03-24 13:12:09.469 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=9.44
2026-03-24 13:12:09.471 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-24 13:12:09.473 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-24 13:12:09.473 | step 3 | route=IT_Ticket | empId=58375 | apiMs=13.49 | totalMs=13.49
2026-03-24 13:12:22.108 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=13:12:22.108
2026-03-24 13:12:22.543 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=434.55
2026-03-24 13:12:22.546 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=438.68 | totalMs=438.68
2026-03-24 13:12:24.211 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=13:12:24.211
2026-03-24 13:12:24.221 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-24 13:12:24.222 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=10.79 | totalMs=10.79
2026-03-24 13:12:43.375 | step 1 | route=IT_TicketPost | empId=58375 | query called at=13:12:43.375
2026-03-24 13:12:43.386 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-24 13:12:43.390 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=15.12 | totalMs=15.12
2026-03-24 13:12:43.393 | step 1 | route=IT_TicketPost | empId=58375 | query called at=13:12:43.393
2026-03-24 13:12:43.414 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=17.37
2026-03-24 13:12:43.416 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=23.16 | totalMs=23.16
2026-03-24 13:12:43.417 | step 1 | route=IT_TicketPost | empId=58375 | query called at=13:12:43.417
2026-03-24 13:12:43.446 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.41
2026-03-24 13:12:43.446 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=29.23 | totalMs=29.23
2026-03-24 13:12:43.447 | step 1 | route=IT_TicketPost | empId=58375 | query called at=13:12:43.447
2026-03-24 13:12:43.448 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-24 13:12:43.448 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=1.65 | totalMs=1.65
2026-03-24 13:12:43.675 | step 1 | route=IT_Ticket | empId=58375 | query called at=13:12:43.675
2026-03-24 13:12:43.694 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=18.2
2026-03-24 13:12:43.696 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-24 13:12:43.699 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=3.49
2026-03-24 13:12:43.703 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=2.74
2026-03-24 13:12:43.707 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=3.79
2026-03-24 13:12:43.743 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=36.39
2026-03-24 13:12:43.744 | step 3 | route=IT_Ticket | empId=58375 | apiMs=68.54 | totalMs=68.54
2026-03-24 13:12:43.744 | step 1 | route=IT_Ticket | empId=58375 | query called at=13:12:43.744
2026-03-24 13:12:43.746 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-03-24 13:12:43.756 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=9.24
2026-03-24 13:12:43.762 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=5.39
2026-03-24 13:12:43.762 | step 3 | route=IT_Ticket | empId=58375 | apiMs=17.59 | totalMs=17.59
2026-03-24 13:20:21.810 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-24 13:20:42.034 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:20:42.034
2026-03-24 13:20:42.070 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=34.49
2026-03-24 13:20:42.075 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-24 13:20:42.080 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-24 13:20:42.085 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-24 13:20:42.106 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=20.33
2026-03-24 13:20:42.141 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=34.19
2026-03-24 13:20:42.141 | step 3 | route=IT_Ticket | empId=6770 | apiMs=106.67 | totalMs=106.67
2026-03-24 13:20:42.142 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:20:42.142
2026-03-24 13:20:42.160 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=17.63
2026-03-24 13:20:42.162 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-24 13:20:42.163 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-24 13:20:42.164 | step 3 | route=IT_Ticket | empId=6770 | apiMs=21.98 | totalMs=21.98
2026-03-24 13:20:47.472 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=13:20:47.472
2026-03-24 13:20:47.570 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=96.65
2026-03-24 13:20:47.574 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=101.06 | totalMs=101.06
2026-03-24 13:20:48.509 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=13:20:48.509
2026-03-24 13:20:48.519 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-24 13:20:48.523 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=14.38 | totalMs=14.38
2026-03-24 13:21:42.415 | step 1 | route=IT_TicketPost | empId=6770 | query called at=13:21:42.415
2026-03-24 13:21:42.426 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-24 13:21:42.426 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=10.69 | totalMs=10.69
2026-03-24 13:21:42.427 | step 1 | route=IT_TicketPost | empId=6770 | query called at=13:21:42.427
2026-03-24 13:21:42.477 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=50.03
2026-03-24 13:21:42.479 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=52.25 | totalMs=52.25
2026-03-24 13:21:42.479 | step 1 | route=IT_TicketPost | empId=6770 | query called at=13:21:42.479
2026-03-24 13:21:42.481 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-24 13:21:42.481 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.03 | totalMs=2.03
2026-03-24 13:21:46.903 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:21:46.903
2026-03-24 13:21:46.920 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=16.08
2026-03-24 13:21:46.931 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-24 13:21:46.938 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=3.81
2026-03-24 13:21:46.940 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-24 13:21:46.941 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-24 13:21:47.026 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=84.77
2026-03-24 13:21:47.027 | step 3 | route=IT_Ticket | empId=6770 | apiMs=123.57 | totalMs=123.57
2026-03-24 13:21:47.027 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:21:47.027
2026-03-24 13:21:47.042 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=14.67
2026-03-24 13:21:47.058 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=15.4
2026-03-24 13:21:47.070 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=12.03
2026-03-24 13:21:47.071 | step 3 | route=IT_Ticket | empId=6770 | apiMs=43.48 | totalMs=43.48
2026-03-24 13:22:03.408 | step 5 | route=dashboard | empId=GGA0772 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-24 13:58:28.150 | step 1 | route=IT_Ticket | empId=7080 | query called at=13:58:28.150
2026-03-24 13:58:28.186 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=34.45
2026-03-24 13:58:28.187 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-24 13:58:28.189 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-24 13:58:28.191 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-24 13:58:28.213 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=21.89
2026-03-24 13:58:28.234 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=20.71
2026-03-24 13:58:28.234 | step 3 | route=IT_Ticket | empId=7080 | apiMs=83.98 | totalMs=83.98
2026-03-24 13:58:28.235 | step 1 | route=IT_Ticket | empId=7080 | query called at=13:58:28.235
2026-03-24 13:58:28.245 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=9.71
2026-03-24 13:58:28.246 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-24 13:58:28.248 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-24 13:58:28.248 | step 3 | route=IT_Ticket | empId=7080 | apiMs=12.86 | totalMs=12.86
2026-03-24 13:58:38.825 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7080 | query called at=13:58:38.825
2026-03-24 13:58:38.966 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=137.36
2026-03-24 13:58:38.970 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7080 | apiMs=144.37 | totalMs=144.37
2026-03-24 13:58:42.465 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query called at=13:58:42.465
2026-03-24 13:58:42.482 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=16.8
2026-03-24 13:58:42.483 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=7080 | apiMs=17.92 | totalMs=17.92
2026-03-24 14:02:26.425 | step 1 | route=IT_TicketPost | empId=7080 | query called at=14:02:26.425
2026-03-24 14:02:26.475 | step 2 | route=IT_TicketPost | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=49.06
2026-03-24 14:02:26.479 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=54.38 | totalMs=54.38
2026-03-24 14:02:26.495 | step 1 | route=IT_TicketPost | empId=7080 | query called at=14:02:26.495
2026-03-24 14:02:26.507 | step 2 | route=IT_TicketPost | empId=7080 | query=IT_Ticket_Save_SPOC | queryMs=11.18
2026-03-24 14:02:26.511 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=15.83 | totalMs=15.83
2026-03-24 14:02:26.511 | step 1 | route=IT_TicketPost | empId=7080 | query called at=14:02:26.511
2026-03-24 14:02:26.541 | step 2 | route=IT_TicketPost | empId=7080 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.61
2026-03-24 14:02:26.541 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=29.50 | totalMs=29.50
2026-03-24 14:02:26.766 | step 1 | route=IT_Ticket | empId=7080 | query called at=14:02:26.766
2026-03-24 14:02:26.777 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-03-24 14:02:26.779 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-24 14:02:26.780 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-24 14:02:26.782 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 14:02:26.804 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=22.13
2026-03-24 14:02:26.843 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=38.66
2026-03-24 14:02:26.844 | step 3 | route=IT_Ticket | empId=7080 | apiMs=77.64 | totalMs=77.64
2026-03-24 14:02:26.844 | step 1 | route=IT_Ticket | empId=7080 | query called at=14:02:26.844
2026-03-24 14:02:26.862 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=17.54
2026-03-24 14:02:26.863 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-24 14:02:26.865 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 14:02:26.865 | step 3 | route=IT_Ticket | empId=7080 | apiMs=21.01 | totalMs=21.01
2026-03-24 14:02:38.788 | step 1 | route=IT_Ticket_Report | empId=7080 | query called at=14:02:38.788
2026-03-24 14:02:39.013 | step 2 | route=IT_Ticket_Report | empId=7080 | query=kpi_it_ticket_report_page_proc | queryMs=223.95
2026-03-24 14:02:39.018 | step 3 | route=IT_Ticket_Report | empId=7080 | apiMs=229.38 | totalMs=229.38
2026-03-24 14:02:39.557 | step 4 | route=pageRenderd | empId=7080 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:02:39.557
2026-03-24 14:04:25.371 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:04:25.371
2026-03-24 14:04:25.445 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=72.91
2026-03-24 14:04:25.445 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=74.05 | totalMs=74.05
2026-03-24 14:04:25.800 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:04:25.800
2026-03-24 14:04:40.156 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=14:04:40.156
2026-03-24 14:04:40.181 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=24.75
2026-03-24 14:04:40.187 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=30.88 | totalMs=30.88
2026-03-24 14:04:40.190 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=14:04:40.190
2026-03-24 14:04:40.195 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-24 14:04:40.197 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-24 14:04:40.198 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-24 14:04:40.199 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=8.24 | totalMs=8.24
2026-03-24 14:04:43.311 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:04:43.311
2026-03-24 14:04:43.327 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.4
2026-03-24 14:04:43.330 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=19.17 | totalMs=19.17
2026-03-24 14:04:43.653 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:04:43.653
2026-03-24 14:09:16.420 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:09:16.420
2026-03-24 14:09:16.455 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=33.73
2026-03-24 14:09:16.457 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-24 14:09:16.458 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 14:09:16.460 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-24 14:09:16.481 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=21.4
2026-03-24 14:09:16.515 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.01
2026-03-24 14:09:16.515 | step 3 | route=IT_Ticket | empId=51052 | apiMs=94.59 | totalMs=94.59
2026-03-24 14:09:16.516 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:09:16.516
2026-03-24 14:09:16.533 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=16.75
2026-03-24 14:09:16.534 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-24 14:09:16.536 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-24 14:09:16.536 | step 3 | route=IT_Ticket | empId=51052 | apiMs=20.43 | totalMs=20.43
2026-03-24 14:09:26.577 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=14:09:26.577
2026-03-24 14:09:26.609 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=31.84
2026-03-24 14:09:26.613 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=36.48 | totalMs=36.48
2026-03-24 14:09:29.558 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=14:09:29.558
2026-03-24 14:09:29.569 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-03-24 14:09:29.573 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=15.02 | totalMs=15.02
2026-03-24 14:10:28.305 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:10:28.305
2026-03-24 14:10:28.315 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-24 14:10:28.320 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=14.87 | totalMs=14.87
2026-03-24 14:10:28.323 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:10:28.323
2026-03-24 14:10:28.367 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=40.57
2026-03-24 14:10:28.369 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=46.12 | totalMs=46.12
2026-03-24 14:10:28.369 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:10:28.369
2026-03-24 14:10:28.399 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.74
2026-03-24 14:10:28.399 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=29.62 | totalMs=29.62
2026-03-24 14:10:28.400 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:10:28.400
2026-03-24 14:10:28.401 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-24 14:10:28.401 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.85 | totalMs=1.85
2026-03-24 14:10:28.714 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:10:28.714
2026-03-24 14:10:28.724 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-24 14:10:28.726 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-24 14:10:28.728 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-24 14:10:28.729 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-24 14:10:28.731 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-24 14:10:28.765 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.35
2026-03-24 14:10:28.765 | step 3 | route=IT_Ticket | empId=51052 | apiMs=51.29 | totalMs=51.29
2026-03-24 14:10:28.766 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:10:28.766
2026-03-24 14:10:28.767 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-24 14:10:28.769 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-24 14:10:28.770 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-24 14:10:28.771 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.97 | totalMs=4.97
2026-03-24 14:19:31.026 | step 1 | route=IT_Ticket | empId=47727 | query called at=14:19:31.026
2026-03-24 14:19:31.061 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=34.15
2026-03-24 14:19:31.063 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-24 14:19:31.064 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-24 14:19:31.066 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-24 14:19:31.088 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=21.94
2026-03-24 14:19:31.123 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=34.75
2026-03-24 14:19:31.123 | step 3 | route=IT_Ticket | empId=47727 | apiMs=97.19 | totalMs=97.19
2026-03-24 14:19:31.124 | step 1 | route=IT_Ticket | empId=47727 | query called at=14:19:31.124
2026-03-24 14:19:31.142 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=17.2
2026-03-24 14:19:31.143 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-24 14:19:31.144 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-24 14:19:31.145 | step 3 | route=IT_Ticket | empId=47727 | apiMs=20.93 | totalMs=20.93
2026-03-24 14:19:54.949 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47727 | query called at=14:19:54.949
2026-03-24 14:19:55.106 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=156.77
2026-03-24 14:19:55.106 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47727 | apiMs=157.77 | totalMs=157.77
2026-03-24 14:19:59.479 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47727 | query called at=14:19:59.479
2026-03-24 14:19:59.492 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=12.32
2026-03-24 14:19:59.496 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47727 | apiMs=17.18 | totalMs=17.18
2026-03-24 14:22:22.017 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:22:22.017
2026-03-24 14:22:22.028 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-24 14:22:22.034 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-24 14:22:22.039 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-24 14:22:22.044 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-24 14:22:22.046 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.66
2026-03-24 14:22:22.087 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=39.68
2026-03-24 14:22:22.088 | step 3 | route=IT_Ticket | empId=68488 | apiMs=70.40 | totalMs=70.40
2026-03-24 14:22:22.088 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:22:22.088
2026-03-24 14:22:22.090 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-24 14:22:22.092 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-24 14:22:22.093 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-24 14:22:22.093 | step 3 | route=IT_Ticket | empId=68488 | apiMs=5.36 | totalMs=5.36
2026-03-24 14:22:50.815 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=14:22:50.815
2026-03-24 14:22:50.983 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=166.94
2026-03-24 14:22:50.986 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=171.21 | totalMs=171.21
2026-03-24 14:22:53.803 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=14:22:53.803
2026-03-24 14:22:53.816 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=13.14
2026-03-24 14:22:53.820 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=17.79 | totalMs=17.79
2026-03-24 14:27:13.993 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:27:13.993
2026-03-24 14:27:14.069 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=75.41
2026-03-24 14:27:14.072 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=79.67 | totalMs=79.67
2026-03-24 14:27:15.675 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:27:15.675
2026-03-24 14:27:59.339 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:27:59.339
2026-03-24 14:27:59.388 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=48.43
2026-03-24 14:27:59.391 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=52.24 | totalMs=52.24
2026-03-24 14:27:59.391 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:27:59.391
2026-03-24 14:27:59.414 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.06
2026-03-24 14:27:59.415 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-24 14:27:59.417 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-24 14:27:59.417 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=25.49 | totalMs=25.49
2026-03-24 14:28:00.076 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:28:00.076
2026-03-24 14:28:00.090 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=13.29
2026-03-24 14:28:00.090 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=14.24 | totalMs=14.24
2026-03-24 14:28:01.688 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:28:01.688
2026-03-24 14:28:24.473 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:28:24.473
2026-03-24 14:28:24.498 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=24.09
2026-03-24 14:28:24.502 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=28.63 | totalMs=28.63
2026-03-24 14:28:24.517 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:28:24.517
2026-03-24 14:28:24.539 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=20.98
2026-03-24 14:28:24.541 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=23.93 | totalMs=23.93
2026-03-24 14:28:24.542 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:28:24.542
2026-03-24 14:28:24.543 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-24 14:28:24.544 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.94 | totalMs=1.94
2026-03-24 14:28:24.544 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:28:24.544
2026-03-24 14:28:24.545 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-24 14:28:24.546 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.45 | totalMs=1.45
2026-03-24 14:28:28.806 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:28:28.806
2026-03-24 14:28:28.816 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-24 14:28:28.821 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-24 14:28:28.826 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 14:28:28.827 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-24 14:28:28.849 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=21.63
2026-03-24 14:28:28.883 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=33.83
2026-03-24 14:28:28.884 | step 3 | route=IT_Ticket | empId=68488 | apiMs=77.93 | totalMs=77.93
2026-03-24 14:28:28.884 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:28:28.884
2026-03-24 14:28:28.902 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=17.06
2026-03-24 14:28:28.903 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-24 14:28:28.904 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 14:28:28.904 | step 3 | route=IT_Ticket | empId=68488 | apiMs=20.33 | totalMs=20.33
2026-03-24 14:30:26.639 | step 1 | route=IT_TicketPost | empId=47727 | query called at=14:30:26.639
2026-03-24 14:30:26.654 | step 2 | route=IT_TicketPost | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=14.79
2026-03-24 14:30:26.658 | step 3 | route=IT_TicketPost | empId=47727 | apiMs=19.29 | totalMs=19.29
2026-03-24 14:30:26.662 | step 1 | route=IT_TicketPost | empId=47727 | query called at=14:30:26.662
2026-03-24 14:30:26.686 | step 2 | route=IT_TicketPost | empId=47727 | query=IT_Ticket_Save_SPOC | queryMs=20.41
2026-03-24 14:30:26.687 | step 3 | route=IT_TicketPost | empId=47727 | apiMs=25.61 | totalMs=25.61
2026-03-24 14:30:26.688 | step 1 | route=IT_TicketPost | empId=47727 | query called at=14:30:26.688
2026-03-24 14:30:26.691 | step 2 | route=IT_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.23
2026-03-24 14:30:26.691 | step 3 | route=IT_TicketPost | empId=47727 | apiMs=3.04 | totalMs=3.04
2026-03-24 14:30:26.927 | step 1 | route=IT_Ticket | empId=47727 | query called at=14:30:26.927
2026-03-24 14:30:26.938 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-24 14:30:26.939 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-24 14:30:26.941 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-24 14:30:26.942 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-24 14:30:26.944 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-24 14:30:26.981 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=37.61
2026-03-24 14:30:26.982 | step 3 | route=IT_Ticket | empId=47727 | apiMs=54.52 | totalMs=54.52
2026-03-24 14:30:26.982 | step 1 | route=IT_Ticket | empId=47727 | query called at=14:30:26.982
2026-03-24 14:30:26.984 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-24 14:30:26.985 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-24 14:30:26.987 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-24 14:30:26.987 | step 3 | route=IT_Ticket | empId=47727 | apiMs=4.62 | totalMs=4.62
2026-03-24 14:30:45.397 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:30:45.397
2026-03-24 14:30:45.445 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=46.89
2026-03-24 14:30:45.449 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=51.75 | totalMs=51.75
2026-03-24 14:30:46.524 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:30:46.524
2026-03-24 14:30:52.479 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:30:52.479
2026-03-24 14:30:52.557 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=77.22
2026-03-24 14:30:52.570 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=90.92 | totalMs=90.92
2026-03-24 14:30:52.571 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:30:52.571
2026-03-24 14:30:52.579 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.6
2026-03-24 14:30:52.588 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-03-24 14:30:52.596 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-03-24 14:30:52.597 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=25.66 | totalMs=25.66
2026-03-24 14:30:57.688 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:30:57.688
2026-03-24 14:30:57.723 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.79
2026-03-24 14:30:57.727 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.46 | totalMs=39.46
2026-03-24 14:30:58.602 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:30:58.602
2026-03-24 14:31:48.773 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:31:48.773
2026-03-24 14:31:48.789 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=14.96
2026-03-24 14:31:48.794 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-24 14:31:48.798 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-24 14:31:48.802 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-24 14:31:48.803 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-24 14:31:48.824 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=20.38
2026-03-24 14:31:48.825 | step 3 | route=IT_Ticket | empId=6770 | apiMs=51.24 | totalMs=51.24
2026-03-24 14:31:48.825 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:31:48.825
2026-03-24 14:31:48.826 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-24 14:31:48.828 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-24 14:31:48.829 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-24 14:31:48.829 | step 3 | route=IT_Ticket | empId=6770 | apiMs=3.92 | totalMs=3.92
2026-03-24 14:32:03.833 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=14:32:03.833
2026-03-24 14:32:03.970 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=136.57
2026-03-24 14:32:03.971 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=137.84 | totalMs=137.84
2026-03-24 14:32:07.647 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=14:32:07.647
2026-03-24 14:32:07.659 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-24 14:32:07.663 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=15.51 | totalMs=15.51
2026-03-24 14:35:37.060 | step 1 | route=IT_TicketPost | empId=6770 | query called at=14:35:37.060
2026-03-24 14:35:37.073 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=12.47
2026-03-24 14:35:37.077 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=17.06 | totalMs=17.06
2026-03-24 14:35:37.082 | step 1 | route=IT_TicketPost | empId=6770 | query called at=14:35:37.082
2026-03-24 14:35:37.140 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=54.08
2026-03-24 14:35:37.149 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=66.85 | totalMs=66.85
2026-03-24 14:35:37.150 | step 1 | route=IT_TicketPost | empId=6770 | query called at=14:35:37.150
2026-03-24 14:35:37.168 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.62
2026-03-24 14:35:37.168 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=18.50 | totalMs=18.50
2026-03-24 14:35:37.168 | step 1 | route=IT_TicketPost | empId=6770 | query called at=14:35:37.168
2026-03-24 14:35:37.170 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-24 14:35:37.170 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=1.65 | totalMs=1.65
2026-03-24 14:36:45.382 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:36:45.382
2026-03-24 14:36:45.393 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-24 14:36:45.394 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-24 14:36:45.396 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-24 14:36:45.397 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-24 14:36:45.399 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-24 14:36:45.437 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=38.31
2026-03-24 14:36:45.438 | step 3 | route=IT_Ticket | empId=6770 | apiMs=55.74 | totalMs=55.74
2026-03-24 14:36:45.438 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:36:45.438
2026-03-24 14:36:45.440 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-24 14:36:45.441 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-24 14:36:45.442 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-24 14:36:45.442 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.13 | totalMs=4.13
2026-03-24 14:37:35.889 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:37:35.889
2026-03-24 14:37:35.931 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=41.17
2026-03-24 14:37:35.937 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-24 14:37:35.941 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-24 14:37:35.946 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-24 14:37:35.948 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-24 14:37:35.982 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=33.6
2026-03-24 14:37:35.982 | step 3 | route=IT_Ticket | empId=6770 | apiMs=92.92 | totalMs=92.92
2026-03-24 14:37:35.983 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:37:35.983
2026-03-24 14:37:35.985 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-24 14:37:35.986 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 14:37:35.987 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-24 14:37:35.988 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.80 | totalMs=4.80
2026-03-24 14:37:49.229 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=14:37:49.229
2026-03-24 14:37:49.366 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=136.64
2026-03-24 14:37:49.370 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=141.47 | totalMs=141.47
2026-03-24 14:37:51.357 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=14:37:51.357
2026-03-24 14:37:51.379 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=21.91
2026-03-24 14:37:51.383 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=26.03 | totalMs=26.03
2026-03-24 14:44:48.328 | step 1 | route=IT_TicketPost | empId=6770 | query called at=14:44:48.328
2026-03-24 14:44:48.394 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=65.06
2026-03-24 14:44:48.397 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=69.38 | totalMs=69.38
2026-03-24 14:44:48.401 | step 1 | route=IT_TicketPost | empId=6770 | query called at=14:44:48.401
2026-03-24 14:44:48.414 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=10.35
2026-03-24 14:44:48.416 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=15.59 | totalMs=15.59
2026-03-24 14:44:48.417 | step 1 | route=IT_TicketPost | empId=6770 | query called at=14:44:48.417
2026-03-24 14:44:48.419 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-24 14:44:48.419 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.27 | totalMs=2.27
2026-03-24 14:44:52.157 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:44:52.157
2026-03-24 14:44:52.167 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-24 14:44:52.172 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-24 14:44:52.177 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-24 14:44:52.181 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-24 14:44:52.203 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=21.57
2026-03-24 14:44:52.242 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=38.31
2026-03-24 14:44:52.242 | step 3 | route=IT_Ticket | empId=6770 | apiMs=85.40 | totalMs=85.40
2026-03-24 14:44:52.242 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:44:52.242
2026-03-24 14:44:52.261 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=17.71
2026-03-24 14:44:52.262 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 14:44:52.263 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 14:44:52.264 | step 3 | route=IT_Ticket | empId=6770 | apiMs=21.07 | totalMs=21.07
2026-03-24 15:05:27.766 | step 1 | route=IT_Ticket_Report | empId=52989 | query called at=15:05:27.766
2026-03-24 15:05:28.043 | step 2 | route=IT_Ticket_Report | empId=52989 | query=kpi_it_ticket_report_page_proc | queryMs=276.37
2026-03-24 15:05:28.044 | step 3 | route=IT_Ticket_Report | empId=52989 | apiMs=277.60 | totalMs=277.60
2026-03-24 15:05:31.728 | step 4 | route=pageRenderd | empId=52989 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:05:31.728
2026-03-24 15:16:32.778 | step 1 | route=IT_Ticket | empId=40217 | query called at=15:16:32.778
2026-03-24 15:16:32.813 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=33.85
2026-03-24 15:16:32.814 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-24 15:16:32.816 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-24 15:16:32.817 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-24 15:16:32.840 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=21.86
2026-03-24 15:16:32.877 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=36.63
2026-03-24 15:16:32.877 | step 3 | route=IT_Ticket | empId=40217 | apiMs=98.88 | totalMs=98.88
2026-03-24 15:16:32.878 | step 1 | route=IT_Ticket | empId=40217 | query called at=15:16:32.878
2026-03-24 15:16:32.896 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=17.6
2026-03-24 15:16:32.898 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-24 15:16:32.899 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-24 15:16:32.899 | step 3 | route=IT_Ticket | empId=40217 | apiMs=21.47 | totalMs=21.47
2026-03-24 15:16:38.021 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=15:16:38.021
2026-03-24 15:16:38.452 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=430.52
2026-03-24 15:16:38.458 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=436.78 | totalMs=436.78
2026-03-24 15:16:40.382 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=15:16:40.382
2026-03-24 15:16:40.395 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=11.75
2026-03-24 15:16:40.399 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=16.53 | totalMs=16.53
2026-03-24 15:17:16.847 | step 1 | route=IT_TicketPost | empId=40217 | query called at=15:17:16.847
2026-03-24 15:17:16.858 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-24 15:17:16.858 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=11.08 | totalMs=11.08
2026-03-24 15:17:16.872 | step 1 | route=IT_TicketPost | empId=40217 | query called at=15:17:16.872
2026-03-24 15:17:16.921 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=48.49
2026-03-24 15:17:16.935 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=62.13 | totalMs=62.13
2026-03-24 15:17:16.935 | step 1 | route=IT_TicketPost | empId=40217 | query called at=15:17:16.935
2026-03-24 15:17:16.964 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.19
2026-03-24 15:17:16.964 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=29.12 | totalMs=29.12
2026-03-24 15:17:16.965 | step 1 | route=IT_TicketPost | empId=40217 | query called at=15:17:16.965
2026-03-24 15:17:16.966 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-24 15:17:16.966 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.74 | totalMs=1.74
2026-03-24 15:17:17.206 | step 1 | route=IT_Ticket | empId=40217 | query called at=15:17:17.206
2026-03-24 15:17:17.217 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-24 15:17:17.219 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-24 15:17:17.220 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-24 15:17:17.222 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-24 15:17:17.223 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-24 15:17:17.260 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=36.48
2026-03-24 15:17:17.260 | step 3 | route=IT_Ticket | empId=40217 | apiMs=54.43 | totalMs=54.43
2026-03-24 15:17:17.261 | step 1 | route=IT_Ticket | empId=40217 | query called at=15:17:17.261
2026-03-24 15:17:17.263 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-03-24 15:17:17.264 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-24 15:17:17.265 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-24 15:17:17.266 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.68 | totalMs=4.68
2026-03-24 15:18:21.286 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=15:18:21.286
2026-03-24 15:18:21.346 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=59.79
2026-03-24 15:18:21.347 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=60.95 | totalMs=60.95
2026-03-24 15:18:21.873 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:18:21.873
2026-03-24 15:36:30.087 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=15:36:30.087
2026-03-24 15:36:30.307 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=219.12
2026-03-24 15:36:30.309 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=222.63 | totalMs=222.63
2026-03-24 15:36:32.352 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:36:32.352
2026-03-24 15:36:32.392 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=15:36:32.392
2026-03-24 15:36:32.404 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=51.57
2026-03-24 15:36:32.407 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=54.88 | totalMs=54.88
2026-03-24 15:36:32.446 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=51.31
2026-03-24 15:36:32.450 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=57.99 | totalMs=57.99
2026-03-24 15:36:33.924 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:36:33.924
2026-03-24 15:36:37.765 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:36:37.765
2026-03-24 15:36:37.854 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=87.67
2026-03-24 15:36:37.856 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=90.77 | totalMs=90.77
2026-03-24 15:36:37.857 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:36:37.857
2026-03-24 15:36:37.859 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-24 15:36:37.860 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-24 15:36:37.861 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-24 15:36:37.862 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=4.93 | totalMs=4.93
2026-03-24 15:36:42.777 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:36:42.777
2026-03-24 15:36:42.799 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=21.84
2026-03-24 15:36:42.802 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=25.18 | totalMs=25.18
2026-03-24 15:36:43.399 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:36:43.399
2026-03-24 15:37:47.595 | step 1 | route=IT_TicketPost | empId=51052 | query called at=15:37:47.595
2026-03-24 15:37:47.619 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=23.66
2026-03-24 15:37:47.623 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=28.09 | totalMs=28.09
2026-03-24 15:37:47.627 | step 1 | route=IT_TicketPost | empId=51052 | query called at=15:37:47.627
2026-03-24 15:37:47.705 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=74.83
2026-03-24 15:37:47.711 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=84.00 | totalMs=84.00
2026-03-24 15:37:47.711 | step 1 | route=IT_TicketPost | empId=51052 | query called at=15:37:47.711
2026-03-24 15:37:47.714 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.99
2026-03-24 15:37:47.714 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.88 | totalMs=2.88
2026-03-24 15:37:47.714 | step 1 | route=IT_TicketPost | empId=51052 | query called at=15:37:47.714
2026-03-24 15:37:47.716 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-24 15:37:47.716 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.84 | totalMs=1.84
2026-03-24 15:37:47.997 | step 1 | route=IT_Ticket | empId=51052 | query called at=15:37:47.997
2026-03-24 15:37:48.008 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-24 15:37:48.010 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-24 15:37:48.011 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-24 15:37:48.013 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 15:37:48.036 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=22.53
2026-03-24 15:37:48.076 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=39.7
2026-03-24 15:37:48.076 | step 3 | route=IT_Ticket | empId=51052 | apiMs=78.48 | totalMs=78.48
2026-03-24 15:37:48.076 | step 1 | route=IT_Ticket | empId=51052 | query called at=15:37:48.076
2026-03-24 15:37:48.095 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=18.12
2026-03-24 15:37:48.096 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-24 15:37:48.098 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 15:37:48.098 | step 3 | route=IT_Ticket | empId=51052 | apiMs=21.47 | totalMs=21.47
2026-03-24 15:41:06.123 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:41:06.123
2026-03-24 15:41:06.159 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=34.87
2026-03-24 15:41:06.163 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-24 15:41:06.167 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-24 15:41:06.171 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-24 15:41:06.194 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=22.8
2026-03-24 15:41:06.235 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=41.24
2026-03-24 15:41:06.236 | step 3 | route=IT_Ticket | empId=43865 | apiMs=112.65 | totalMs=112.65
2026-03-24 15:41:06.236 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:41:06.236
2026-03-24 15:41:06.255 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=17.89
2026-03-24 15:41:06.256 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-24 15:41:06.257 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 15:41:06.258 | step 3 | route=IT_Ticket | empId=43865 | apiMs=21.34 | totalMs=21.34
2026-03-24 15:41:16.716 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43865 | query called at=15:41:16.716
2026-03-24 15:41:17.186 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=469.52
2026-03-24 15:41:17.189 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43865 | apiMs=472.76 | totalMs=472.76
2026-03-24 15:41:19.832 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query called at=15:41:19.832
2026-03-24 15:41:19.844 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-03-24 15:41:19.846 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43865 | apiMs=13.91 | totalMs=13.91
2026-03-24 15:42:29.902 | step 1 | route=IT_TicketPost | empId=43865 | query called at=15:42:29.902
2026-03-24 15:42:29.912 | step 2 | route=IT_TicketPost | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-24 15:42:29.916 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=14.01 | totalMs=14.01
2026-03-24 15:42:29.919 | step 1 | route=IT_TicketPost | empId=43865 | query called at=15:42:29.919
2026-03-24 15:42:29.949 | step 2 | route=IT_TicketPost | empId=43865 | query=IT_Ticket_Save_SPOC | queryMs=26.32
2026-03-24 15:42:29.957 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=38.00 | totalMs=38.00
2026-03-24 15:42:29.958 | step 1 | route=IT_TicketPost | empId=43865 | query called at=15:42:29.958
2026-03-24 15:42:29.987 | step 2 | route=IT_TicketPost | empId=43865 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.17
2026-03-24 15:42:29.988 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=30.06 | totalMs=30.06
2026-03-24 15:42:31.813 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:42:31.813
2026-03-24 15:42:31.824 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-24 15:42:31.828 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-24 15:42:31.833 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-24 15:42:31.837 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-24 15:42:31.839 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-24 15:42:31.878 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=39.23
2026-03-24 15:42:31.878 | step 3 | route=IT_Ticket | empId=43865 | apiMs=65.26 | totalMs=65.26
2026-03-24 15:42:31.879 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:42:31.879
2026-03-24 15:42:31.881 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-24 15:42:31.882 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-24 15:42:31.884 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-24 15:42:31.884 | step 3 | route=IT_Ticket | empId=43865 | apiMs=4.94 | totalMs=4.94
2026-03-24 15:47:36.742 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=15:47:36.742
2026-03-24 15:47:36.822 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=79.05
2026-03-24 15:47:36.822 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=80.19 | totalMs=80.19
2026-03-24 15:47:38.822 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:47:38.822
2026-03-24 15:47:44.077 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=15:47:44.077
2026-03-24 15:47:44.157 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=IT_Ticket_Update_SPOC | queryMs=76.91
2026-03-24 15:47:44.163 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=86.70 | totalMs=86.70
2026-03-24 15:47:44.164 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=15:47:44.164
2026-03-24 15:47:44.167 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-03-24 15:47:44.168 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-24 15:47:44.169 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-24 15:47:44.170 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=5.98 | totalMs=5.98
2026-03-24 15:47:47.016 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=15:47:47.016
2026-03-24 15:47:47.058 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=37.86
2026-03-24 15:47:47.062 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=45.98 | totalMs=45.98
2026-03-24 15:47:49.293 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:47:49.293
2026-03-24 15:49:39.951 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:49:39.951
2026-03-24 15:49:39.989 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=37.56
2026-03-24 15:49:39.994 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-24 15:49:39.999 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 15:49:40.004 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-24 15:49:40.025 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=21.57
2026-03-24 15:49:40.065 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=39.09
2026-03-24 15:49:40.065 | step 3 | route=IT_Ticket | empId=51701 | apiMs=114.52 | totalMs=114.52
2026-03-24 15:49:40.066 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:49:40.066
2026-03-24 15:49:40.084 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=17.3
2026-03-24 15:49:40.085 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 15:49:40.086 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-24 15:49:40.087 | step 3 | route=IT_Ticket | empId=51701 | apiMs=20.83 | totalMs=20.83
2026-03-24 15:50:09.262 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=15:50:09.262
2026-03-24 15:50:09.525 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=261.92
2026-03-24 15:50:09.529 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=266.53 | totalMs=266.53
2026-03-24 15:50:15.282 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=15:50:15.282
2026-03-24 15:50:15.302 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=19.51
2026-03-24 15:50:15.306 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=24.14 | totalMs=24.14
2026-03-24 15:51:47.607 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:51:47.607
2026-03-24 15:51:47.622 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=14.38
2026-03-24 15:51:47.630 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=6.79
2026-03-24 15:51:47.636 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=5.86
2026-03-24 15:51:47.644 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=7.79
2026-03-24 15:51:47.645 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-24 15:51:47.674 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=28.08
2026-03-24 15:51:47.674 | step 3 | route=IT_Ticket | empId=59261 | apiMs=66.94 | totalMs=66.94
2026-03-24 15:51:47.675 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:51:47.675
2026-03-24 15:51:47.676 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 15:51:47.677 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-24 15:51:47.679 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-24 15:51:47.679 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.25 | totalMs=4.25
2026-03-24 15:51:53.401 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:51:53.401
2026-03-24 15:51:53.822 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=420.08
2026-03-24 15:51:53.826 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=424.72 | totalMs=424.72
2026-03-24 15:51:56.258 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:51:56.258
2026-03-24 15:51:56.270 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-24 15:51:56.273 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=14.60 | totalMs=14.60
2026-03-24 15:52:20.577 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:52:20.577
2026-03-24 15:52:20.599 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=21.23
2026-03-24 15:52:20.603 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=25.93 | totalMs=25.93
2026-03-24 15:52:20.607 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:52:20.607
2026-03-24 15:52:20.867 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=257.59
2026-03-24 15:52:21.061 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=454.06 | totalMs=454.06
2026-03-24 15:52:21.061 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:52:21.061
2026-03-24 15:52:21.143 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=80.93
2026-03-24 15:52:21.143 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=82.05 | totalMs=82.05
2026-03-24 15:52:21.144 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:52:21.144
2026-03-24 15:52:21.155 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.87
2026-03-24 15:52:21.155 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=11.71 | totalMs=11.71
2026-03-24 15:52:21.383 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:52:21.383
2026-03-24 15:52:21.409 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=25.26
2026-03-24 15:52:21.427 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=17.51
2026-03-24 15:52:21.444 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=16.69
2026-03-24 15:52:21.445 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-24 15:52:21.447 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-03-24 15:52:21.469 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=21.59
2026-03-24 15:52:21.469 | step 3 | route=IT_Ticket | empId=59261 | apiMs=85.62 | totalMs=85.62
2026-03-24 15:52:21.469 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:52:21.469
2026-03-24 15:52:21.471 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-24 15:52:21.472 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-24 15:52:21.473 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-03-24 15:52:21.473 | step 3 | route=IT_Ticket | empId=59261 | apiMs=3.54 | totalMs=3.54
2026-03-24 15:52:29.234 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:52:29.234
2026-03-24 15:52:29.674 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=439.42
2026-03-24 15:52:29.677 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=443.91 | totalMs=443.91
2026-03-24 15:52:30.830 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:52:30.830
2026-03-24 15:52:30.842 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.48
2026-03-24 15:52:30.846 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=15.81 | totalMs=15.81
2026-03-24 15:53:00.390 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:53:00.390
2026-03-24 15:53:00.405 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=13.96
2026-03-24 15:53:00.409 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=18.63 | totalMs=18.63
2026-03-24 15:53:00.412 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:53:00.412
2026-03-24 15:53:00.444 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=28.52
2026-03-24 15:53:00.448 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=35.53 | totalMs=35.53
2026-03-24 15:53:00.448 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:53:00.448
2026-03-24 15:53:00.452 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.5
2026-03-24 15:53:00.453 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=4.58 | totalMs=4.58
2026-03-24 15:53:00.453 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:53:00.453
2026-03-24 15:53:00.455 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-24 15:53:00.455 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.52 | totalMs=1.52
2026-03-24 15:53:00.684 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:53:00.684
2026-03-24 15:53:00.697 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=12.72
2026-03-24 15:53:00.699 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-24 15:53:00.704 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=4.64
2026-03-24 15:53:00.705 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-24 15:53:00.706 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-24 15:53:00.794 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=87.39
2026-03-24 15:53:00.795 | step 3 | route=IT_Ticket | empId=59261 | apiMs=110.70 | totalMs=110.70
2026-03-24 15:53:00.796 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:53:00.796
2026-03-24 15:53:00.811 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=14.65
2026-03-24 15:53:00.814 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=3.18
2026-03-24 15:53:00.818 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.91
2026-03-24 15:53:00.818 | step 3 | route=IT_Ticket | empId=59261 | apiMs=22.20 | totalMs=22.20
2026-03-24 15:54:53.023 | step 1 | route=IT_Ticket | empId=348 | query called at=15:54:53.023
2026-03-24 15:54:53.035 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-03-24 15:54:53.037 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-24 15:54:53.038 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-24 15:54:53.040 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 15:54:53.041 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-24 15:54:53.081 | step 2 | route=IT_Ticket | empId=348 | query=VMS_Comp_login_proc | queryMs=39.16
2026-03-24 15:54:53.081 | step 3 | route=IT_Ticket | empId=348 | apiMs=58.19 | totalMs=58.19
2026-03-24 15:54:53.081 | step 1 | route=IT_Ticket | empId=348 | query called at=15:54:53.081
2026-03-24 15:54:53.083 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-24 15:54:53.084 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-24 15:54:53.085 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-24 15:54:53.085 | step 3 | route=IT_Ticket | empId=348 | apiMs=4.31 | totalMs=4.31
2026-03-24 15:55:22.768 | step 1 | route=Ticket_Entry_SPOC_Module | empId=348 | query called at=15:55:22.768
2026-03-24 15:55:22.948 | step 2 | route=Ticket_Entry_SPOC_Module | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=179.17
2026-03-24 15:55:22.951 | step 3 | route=Ticket_Entry_SPOC_Module | empId=348 | apiMs=183.36 | totalMs=183.36
2026-03-24 15:55:32.947 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=348 | query called at=15:55:32.947
2026-03-24 15:55:32.958 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-24 15:55:32.958 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=348 | apiMs=11.31 | totalMs=11.31
2026-03-24 15:55:41.672 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=15:55:41.672
2026-03-24 15:55:41.737 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=64.24
2026-03-24 15:55:41.737 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=65.38 | totalMs=65.38
2026-03-24 15:55:42.808 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:55:42.808
2026-03-24 15:55:52.001 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=15:55:52.001
2026-03-24 15:55:52.048 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=47.22
2026-03-24 15:55:52.050 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=49.49 | totalMs=49.49
2026-03-24 15:55:52.050 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=15:55:52.050
2026-03-24 15:55:52.052 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-24 15:55:52.054 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-24 15:55:52.062 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.89
2026-03-24 15:55:52.062 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=11.89 | totalMs=11.89
2026-03-24 15:55:52.655 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=15:55:52.655
2026-03-24 15:55:52.673 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=16.76
2026-03-24 15:55:52.673 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=17.92 | totalMs=17.92
2026-03-24 15:55:53.904 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:55:53.904
2026-03-24 15:56:18.023 | step 1 | route=IT_TicketPost | empId=348 | query called at=15:56:18.023
2026-03-24 15:56:18.034 | step 2 | route=IT_TicketPost | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-24 15:56:18.034 | step 3 | route=IT_TicketPost | empId=348 | apiMs=11.67 | totalMs=11.67
2026-03-24 15:56:18.035 | step 1 | route=IT_TicketPost | empId=348 | query called at=15:56:18.035
2026-03-24 15:56:18.069 | step 2 | route=IT_TicketPost | empId=348 | query=IT_Ticket_Save_SPOC | queryMs=33.53
2026-03-24 15:56:18.072 | step 3 | route=IT_TicketPost | empId=348 | apiMs=36.67 | totalMs=36.67
2026-03-24 15:56:18.072 | step 1 | route=IT_TicketPost | empId=348 | query called at=15:56:18.072
2026-03-24 15:56:18.074 | step 2 | route=IT_TicketPost | empId=348 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-24 15:56:18.074 | step 3 | route=IT_TicketPost | empId=348 | apiMs=2.41 | totalMs=2.41
2026-03-24 15:56:18.423 | step 1 | route=IT_Ticket | empId=348 | query called at=15:56:18.423
2026-03-24 15:56:18.433 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-24 15:56:18.435 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-24 15:56:18.436 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-24 15:56:18.438 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-24 15:56:18.439 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-24 15:56:18.478 | step 2 | route=IT_Ticket | empId=348 | query=VMS_Comp_login_proc | queryMs=38.02
2026-03-24 15:56:18.478 | step 3 | route=IT_Ticket | empId=348 | apiMs=55.38 | totalMs=55.38
2026-03-24 15:56:18.479 | step 1 | route=IT_Ticket | empId=348 | query called at=15:56:18.479
2026-03-24 15:56:18.480 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-24 15:56:18.482 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 15:56:18.483 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-24 15:56:18.483 | step 3 | route=IT_Ticket | empId=348 | apiMs=4.76 | totalMs=4.76
2026-03-24 16:10:55.559 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:10:55.559
2026-03-24 16:10:55.586 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=26.24
2026-03-24 16:10:55.591 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-24 16:10:55.595 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-24 16:10:55.600 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.94
2026-03-24 16:10:55.622 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=22.02
2026-03-24 16:10:55.658 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=35.56
2026-03-24 16:10:55.659 | step 3 | route=IT_Ticket | empId=63984 | apiMs=99.45 | totalMs=99.45
2026-03-24 16:10:55.659 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:10:55.659
2026-03-24 16:10:55.677 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=17.42
2026-03-24 16:10:55.678 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 16:10:55.680 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 16:10:55.680 | step 3 | route=IT_Ticket | empId=63984 | apiMs=20.88 | totalMs=20.88
2026-03-24 16:11:28.609 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=16:11:28.609
2026-03-24 16:11:28.747 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=137.6
2026-03-24 16:11:28.751 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=141.57 | totalMs=141.57
2026-03-24 16:35:10.168 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:35:10.168
2026-03-24 16:35:10.230 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=61.91
2026-03-24 16:35:10.241 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=6.77
2026-03-24 16:35:10.251 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=6.66
2026-03-24 16:35:10.261 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=6.84
2026-03-24 16:35:10.320 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=58.79
2026-03-24 16:35:10.432 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=112.03
2026-03-24 16:35:10.433 | step 3 | route=IT_Ticket | empId=48116 | apiMs=265.16 | totalMs=265.16
2026-03-24 16:35:10.433 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:35:10.433
2026-03-24 16:35:10.477 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=43.65
2026-03-24 16:35:10.486 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.78
2026-03-24 16:35:10.495 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.56
2026-03-24 16:35:10.496 | step 3 | route=IT_Ticket | empId=48116 | apiMs=62.37 | totalMs=62.37
2026-03-24 16:35:16.024 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=16:35:16.024
2026-03-24 16:35:16.348 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=323.2
2026-03-24 16:35:16.349 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=324.42 | totalMs=324.42
2026-03-24 16:35:17.627 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=16:35:17.627
2026-03-24 16:35:17.639 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-03-24 16:35:17.640 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=12.95 | totalMs=12.95
2026-03-24 16:37:23.916 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:37:23.916
2026-03-24 16:37:23.927 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-24 16:37:23.928 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=11.51 | totalMs=11.51
2026-03-24 16:37:23.928 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:37:23.928
2026-03-24 16:37:23.951 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=21.82
2026-03-24 16:37:23.953 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=24.19 | totalMs=24.19
2026-03-24 16:37:23.953 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:37:23.953
2026-03-24 16:37:23.955 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-24 16:37:23.955 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.61 | totalMs=2.61
2026-03-24 16:37:26.903 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:37:26.903
2026-03-24 16:37:26.927 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=23.32
2026-03-24 16:37:26.944 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=12.97
2026-03-24 16:37:26.950 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.48
2026-03-24 16:37:26.951 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-24 16:37:26.953 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-24 16:37:26.992 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=39.26
2026-03-24 16:37:26.993 | step 3 | route=IT_Ticket | empId=48116 | apiMs=89.37 | totalMs=89.37
2026-03-24 16:37:26.993 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:37:26.993
2026-03-24 16:37:26.995 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-24 16:37:26.996 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 16:37:26.997 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 16:37:26.998 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.67 | totalMs=4.67
2026-03-24 16:39:14.678 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:39:14.678
2026-03-24 16:39:14.688 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-24 16:39:14.693 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-24 16:39:14.698 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-24 16:39:14.702 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 16:39:14.704 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=1.42
2026-03-24 16:39:14.742 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=38.12
2026-03-24 16:39:14.743 | step 3 | route=IT_Ticket | empId=56407 | apiMs=65.22 | totalMs=65.22
2026-03-24 16:39:14.743 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:39:14.743
2026-03-24 16:39:14.745 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-24 16:39:14.746 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-24 16:39:14.748 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 16:39:14.748 | step 3 | route=IT_Ticket | empId=56407 | apiMs=4.55 | totalMs=4.55
2026-03-24 16:40:12.963 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:40:12.963
2026-03-24 16:40:13.006 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=41.82
2026-03-24 16:40:13.010 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=46.93 | totalMs=46.93
2026-03-24 16:40:13.526 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:40:13.526
2026-03-24 16:40:16.849 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:40:16.849
2026-03-24 16:40:16.893 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=40.07
2026-03-24 16:40:16.898 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=48.97 | totalMs=48.97
2026-03-24 16:40:16.898 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:40:16.898
2026-03-24 16:40:16.901 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-24 16:40:16.902 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-24 16:40:16.903 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-24 16:40:16.904 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=5.28 | totalMs=5.28
2026-03-24 16:40:20.823 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:40:20.823
2026-03-24 16:40:20.839 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.7
2026-03-24 16:40:20.842 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=19.75 | totalMs=19.75
2026-03-24 16:40:21.295 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:40:21.295
2026-03-24 16:41:09.634 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=16:41:09.634
2026-03-24 16:41:09.654 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=19.21
2026-03-24 16:41:09.658 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=23.92 | totalMs=23.92
2026-03-24 16:41:10.695 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:41:10.695
2026-03-24 16:41:35.547 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=16:41:35.547
2026-03-24 16:41:35.584 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=36.02
2026-03-24 16:41:35.590 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=42.46 | totalMs=42.46
2026-03-24 16:41:35.594 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=16:41:35.594
2026-03-24 16:41:35.599 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-24 16:41:35.600 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-24 16:41:35.601 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-24 16:41:35.602 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=8.18 | totalMs=8.18
2026-03-24 16:41:35.899 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=16:41:35.899
2026-03-24 16:41:35.912 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=12.42
2026-03-24 16:41:35.912 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=13.43 | totalMs=13.43
2026-03-24 16:41:36.495 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:41:36.495
2026-03-24 16:44:02.930 | step 1 | route=IT_Ticket | empId=58375 | query called at=16:44:02.930
2026-03-24 16:44:02.941 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-03-24 16:44:02.943 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-24 16:44:02.944 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 16:44:02.946 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-24 16:44:02.948 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.6
2026-03-24 16:44:02.985 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=36.85
2026-03-24 16:44:02.986 | step 3 | route=IT_Ticket | empId=58375 | apiMs=55.70 | totalMs=55.70
2026-03-24 16:44:02.986 | step 1 | route=IT_Ticket | empId=58375 | query called at=16:44:02.986
2026-03-24 16:44:02.988 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-24 16:44:02.989 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 16:44:02.991 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-24 16:44:02.991 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.72 | totalMs=4.72
2026-03-24 16:44:13.068 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=16:44:13.068
2026-03-24 16:44:13.499 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=430.38
2026-03-24 16:44:13.503 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=434.62 | totalMs=434.62
2026-03-24 16:44:15.156 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=16:44:15.156
2026-03-24 16:44:15.168 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-03-24 16:44:15.173 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=16.32 | totalMs=16.32
2026-03-24 16:44:27.924 | step 1 | route=IT_TicketPost | empId=58375 | query called at=16:44:27.924
2026-03-24 16:44:27.965 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=40.57
2026-03-24 16:44:27.969 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=45.57 | totalMs=45.57
2026-03-24 16:44:27.973 | step 1 | route=IT_TicketPost | empId=58375 | query called at=16:44:27.973
2026-03-24 16:44:28.019 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=42.72
2026-03-24 16:44:28.032 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=58.58 | totalMs=58.58
2026-03-24 16:44:28.032 | step 1 | route=IT_TicketPost | empId=58375 | query called at=16:44:28.032
2026-03-24 16:44:28.035 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-24 16:44:28.035 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=3.05 | totalMs=3.05
2026-03-24 16:44:28.036 | step 1 | route=IT_TicketPost | empId=58375 | query called at=16:44:28.036
2026-03-24 16:44:28.037 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-24 16:44:28.038 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=1.89 | totalMs=1.89
2026-03-24 16:44:28.264 | step 1 | route=IT_Ticket | empId=58375 | query called at=16:44:28.264
2026-03-24 16:44:28.275 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-24 16:44:28.277 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-24 16:44:28.279 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-24 16:44:28.280 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-24 16:44:28.282 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-24 16:44:28.316 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=33.34
2026-03-24 16:44:28.316 | step 3 | route=IT_Ticket | empId=58375 | apiMs=51.83 | totalMs=51.83
2026-03-24 16:44:28.317 | step 1 | route=IT_Ticket | empId=58375 | query called at=16:44:28.317
2026-03-24 16:44:28.318 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-24 16:44:28.320 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-24 16:44:28.321 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-24 16:44:28.322 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.90 | totalMs=4.90
2026-03-24 16:48:01.671 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56407 | query called at=16:48:01.671
2026-03-24 16:48:01.894 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=222.4
2026-03-24 16:48:01.897 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56407 | apiMs=226.74 | totalMs=226.74
2026-03-24 16:48:04.431 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query called at=16:48:04.431
2026-03-24 16:48:04.442 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-24 16:48:04.446 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56407 | apiMs=14.49 | totalMs=14.49
2026-03-24 16:49:13.262 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:49:13.262
2026-03-24 16:49:13.280 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=17.21
2026-03-24 16:49:13.290 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-03-24 16:49:13.297 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=7.29
2026-03-24 16:49:13.299 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-24 16:49:13.324 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=24.33
2026-03-24 16:49:13.364 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=39.95
2026-03-24 16:49:13.364 | step 3 | route=IT_Ticket | empId=21248 | apiMs=102.48 | totalMs=102.48
2026-03-24 16:49:13.365 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:49:13.365
2026-03-24 16:49:13.386 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=21
2026-03-24 16:49:13.388 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-24 16:49:13.389 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-24 16:49:13.390 | step 3 | route=IT_Ticket | empId=21248 | apiMs=24.66 | totalMs=24.66
2026-03-24 16:49:24.184 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=16:49:24.184
2026-03-24 16:49:24.491 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=306.61
2026-03-24 16:49:24.495 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=311.13 | totalMs=311.13
2026-03-24 16:49:26.211 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=16:49:26.211
2026-03-24 16:49:26.225 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=12.71
2026-03-24 16:49:26.225 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=13.81 | totalMs=13.81
2026-03-24 16:50:26.956 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:50:26.956
2026-03-24 16:50:26.967 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-03-24 16:50:26.971 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=15.23 | totalMs=15.23
2026-03-24 16:50:26.974 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:50:26.974
2026-03-24 16:50:26.998 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=20.54
2026-03-24 16:50:27.004 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=29.80 | totalMs=29.80
2026-03-24 16:50:27.004 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:50:27.004
2026-03-24 16:50:27.006 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-24 16:50:27.007 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.52 | totalMs=2.52
2026-03-24 16:50:29.228 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:50:29.228
2026-03-24 16:50:29.239 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-24 16:50:29.243 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-24 16:50:29.248 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-24 16:50:29.250 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-24 16:50:29.251 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-24 16:50:29.289 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=37.31
2026-03-24 16:50:29.289 | step 3 | route=IT_Ticket | empId=21248 | apiMs=61.58 | totalMs=61.58
2026-03-24 16:50:29.290 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:50:29.290
2026-03-24 16:50:29.291 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-24 16:50:29.293 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-24 16:50:29.294 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 16:50:29.294 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.51 | totalMs=4.51
2026-03-24 16:52:33.895 | step 1 | route=IT_TicketPost | empId=56407 | query called at=16:52:33.895
2026-03-24 16:52:33.906 | step 2 | route=IT_TicketPost | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-24 16:52:33.907 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=11.53 | totalMs=11.53
2026-03-24 16:52:33.907 | step 1 | route=IT_TicketPost | empId=56407 | query called at=16:52:33.907
2026-03-24 16:52:33.933 | step 2 | route=IT_TicketPost | empId=56407 | query=IT_Ticket_Save_SPOC | queryMs=24.99
2026-03-24 16:52:33.959 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=51.99 | totalMs=51.99
2026-03-24 16:52:33.960 | step 1 | route=IT_TicketPost | empId=56407 | query called at=16:52:33.960
2026-03-24 16:52:33.962 | step 2 | route=IT_TicketPost | empId=56407 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-24 16:52:33.962 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=2.54 | totalMs=2.54
2026-03-24 16:52:33.963 | step 1 | route=IT_TicketPost | empId=56407 | query called at=16:52:33.963
2026-03-24 16:52:33.964 | step 2 | route=IT_TicketPost | empId=56407 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-24 16:52:33.965 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=1.86 | totalMs=1.86
2026-03-24 16:52:34.202 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:52:34.202
2026-03-24 16:52:34.212 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-24 16:52:34.214 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-24 16:52:34.216 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-24 16:52:34.217 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-24 16:52:34.219 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-24 16:52:34.256 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=36.45
2026-03-24 16:52:34.256 | step 3 | route=IT_Ticket | empId=56407 | apiMs=54.09 | totalMs=54.09
2026-03-24 16:52:34.256 | step 1 | route=IT_Ticket | empId=56407 | query called at=16:52:34.256
2026-03-24 16:52:34.258 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-24 16:52:34.259 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-24 16:52:34.261 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 16:52:34.261 | step 3 | route=IT_Ticket | empId=56407 | apiMs=4.73 | totalMs=4.73
2026-03-24 16:54:40.740 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:54:40.740
2026-03-24 16:54:40.789 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=48.29
2026-03-24 16:54:40.790 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=49.46 | totalMs=49.46
2026-03-24 16:54:41.302 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:54:41.302
2026-03-24 16:54:46.260 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:54:46.260
2026-03-24 16:54:46.339 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=78.35
2026-03-24 16:54:46.342 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=82.04 | totalMs=82.04
2026-03-24 16:54:46.342 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:54:46.342
2026-03-24 16:54:46.344 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-24 16:54:46.346 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-24 16:54:46.347 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-24 16:54:46.347 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=4.84 | totalMs=4.84
2026-03-24 16:54:46.658 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:54:46.658
2026-03-24 16:54:46.698 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=38.97
2026-03-24 16:54:46.698 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=39.88 | totalMs=39.88
2026-03-24 16:54:47.093 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:54:47.093
2026-03-24 17:10:05.469 | step 1 | route=IT_Ticket | empId=41073 | query called at=17:10:05.469
2026-03-24 17:10:05.504 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=34
2026-03-24 17:10:05.508 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-24 17:10:05.513 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-24 17:10:05.514 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 17:10:05.537 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=22.13
2026-03-24 17:10:05.575 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=38.23
2026-03-24 17:10:05.576 | step 3 | route=IT_Ticket | empId=41073 | apiMs=106.11 | totalMs=106.11
2026-03-24 17:10:05.576 | step 1 | route=IT_Ticket | empId=41073 | query called at=17:10:05.576
2026-03-24 17:10:05.594 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=17.71
2026-03-24 17:10:05.595 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-24 17:10:05.596 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-24 17:10:05.596 | step 3 | route=IT_Ticket | empId=41073 | apiMs=20.52 | totalMs=20.52
2026-03-24 17:10:15.703 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=17:10:15.703
2026-03-24 17:10:16.152 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=448.15
2026-03-24 17:10:16.152 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=448.77 | totalMs=448.77
2026-03-24 17:10:20.788 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=17:10:20.788
2026-03-24 17:10:20.800 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-03-24 17:10:20.803 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=14.94 | totalMs=14.94
2026-03-24 17:11:23.983 | step 1 | route=IT_TicketPost | empId=41073 | query called at=17:11:23.983
2026-03-24 17:11:23.994 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-24 17:11:23.997 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=14.38 | totalMs=14.38
2026-03-24 17:11:24.001 | step 1 | route=IT_TicketPost | empId=41073 | query called at=17:11:24.001
2026-03-24 17:11:24.039 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=35.19
2026-03-24 17:11:24.043 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=42.55 | totalMs=42.55
2026-03-24 17:11:24.044 | step 1 | route=IT_TicketPost | empId=41073 | query called at=17:11:24.044
2026-03-24 17:11:24.073 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.87
2026-03-24 17:11:24.073 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=29.36 | totalMs=29.36
2026-03-24 17:11:24.359 | step 1 | route=IT_Ticket | empId=41073 | query called at=17:11:24.359
2026-03-24 17:11:24.369 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-24 17:11:24.371 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-24 17:11:24.372 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-24 17:11:24.374 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-24 17:11:24.375 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-24 17:11:24.413 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=37.96
2026-03-24 17:11:24.414 | step 3 | route=IT_Ticket | empId=41073 | apiMs=54.41 | totalMs=54.41
2026-03-24 17:11:24.414 | step 1 | route=IT_Ticket | empId=41073 | query called at=17:11:24.414
2026-03-24 17:11:24.415 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-24 17:11:24.417 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 17:11:24.418 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-24 17:11:24.418 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.27 | totalMs=4.27
2026-03-24 17:15:55.167 | step 1 | route=IT_Ticket_Report | empId=59857 | query called at=17:15:55.167
2026-03-24 17:15:55.579 | step 2 | route=IT_Ticket_Report | empId=59857 | query=kpi_it_ticket_report_page_proc | queryMs=412.15
2026-03-24 17:15:55.583 | step 3 | route=IT_Ticket_Report | empId=59857 | apiMs=416.71 | totalMs=416.71
2026-03-24 17:15:56.464 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:15:56.464
2026-03-24 17:16:07.064 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:16:07.064
2026-03-24 17:16:07.127 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=62.39
2026-03-24 17:16:07.130 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=66.42 | totalMs=66.42
2026-03-24 17:16:07.780 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:16:07.780
2026-03-24 17:16:14.220 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:16:14.220
2026-03-24 17:16:14.263 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=41.89
2026-03-24 17:16:14.264 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=43.94 | totalMs=43.94
2026-03-24 17:16:14.265 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:16:14.265
2026-03-24 17:16:14.293 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.34
2026-03-24 17:16:14.294 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-24 17:16:14.296 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-24 17:16:14.296 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=31.07 | totalMs=31.07
2026-03-24 17:16:18.405 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:16:18.405
2026-03-24 17:16:18.421 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=15.57
2026-03-24 17:16:18.421 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=16.18 | totalMs=16.18
2026-03-24 17:16:18.875 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:16:18.875
2026-03-24 17:33:51.094 | step 1 | route=IT_Ticket | empId=39370 | query called at=17:33:51.094
2026-03-24 17:33:51.120 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=25.57
2026-03-24 17:33:51.124 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=3.31
2026-03-24 17:33:51.125 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-24 17:33:51.126 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-24 17:33:51.139 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=12.81
2026-03-24 17:33:51.163 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=24.03
2026-03-24 17:33:51.163 | step 3 | route=IT_Ticket | empId=39370 | apiMs=69.37 | totalMs=69.37
2026-03-24 17:33:51.163 | step 1 | route=IT_Ticket | empId=39370 | query called at=17:33:51.163
2026-03-24 17:33:51.176 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=12.62
2026-03-24 17:33:51.177 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-24 17:33:51.178 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-03-24 17:33:51.178 | step 3 | route=IT_Ticket | empId=39370 | apiMs=14.92 | totalMs=14.92
2026-03-24 17:34:01.380 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=17:34:01.380
2026-03-24 17:34:01.645 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=264.46
2026-03-24 17:34:01.645 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=265.10 | totalMs=265.10
2026-03-24 17:34:07.660 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=17:34:07.660
2026-03-24 17:34:07.671 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-03-24 17:34:07.676 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=15.87 | totalMs=15.87
2026-03-24 17:35:05.453 | step 1 | route=IT_TicketPost | empId=39370 | query called at=17:35:05.453
2026-03-24 17:35:05.476 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=23.1
2026-03-24 17:35:05.480 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=27.39 | totalMs=27.39
2026-03-24 17:35:05.483 | step 1 | route=IT_TicketPost | empId=39370 | query called at=17:35:05.483
2026-03-24 17:35:05.556 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=69.64
2026-03-24 17:35:05.572 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=88.62 | totalMs=88.62
2026-03-24 17:35:05.572 | step 1 | route=IT_TicketPost | empId=39370 | query called at=17:35:05.572
2026-03-24 17:35:05.637 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=64.67
2026-03-24 17:35:05.637 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=65.09 | totalMs=65.09
2026-03-24 17:35:06.040 | step 1 | route=IT_Ticket | empId=39370 | query called at=17:35:06.040
2026-03-24 17:35:06.063 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=23.69
2026-03-24 17:35:06.076 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=12.67
2026-03-24 17:35:06.092 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=15.46
2026-03-24 17:35:06.105 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=12.43
2026-03-24 17:35:06.117 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=11.78
2026-03-24 17:35:06.241 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=123.99
2026-03-24 17:35:06.241 | step 3 | route=IT_Ticket | empId=39370 | apiMs=201.85 | totalMs=201.85
2026-03-24 17:35:06.242 | step 1 | route=IT_Ticket | empId=39370 | query called at=17:35:06.242
2026-03-24 17:35:06.257 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=15.07
2026-03-24 17:35:06.274 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=16.85
2026-03-24 17:35:06.287 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=13.16
2026-03-24 17:35:06.288 | step 3 | route=IT_Ticket | empId=39370 | apiMs=46.02 | totalMs=46.02
2026-03-24 17:35:32.799 | step 1 | route=IT_Ticket | empId=63916 | query called at=17:35:32.799
2026-03-24 17:35:32.809 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-24 17:35:32.810 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-24 17:35:32.812 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-24 17:35:32.813 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-24 17:35:32.814 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-24 17:35:32.837 | step 2 | route=IT_Ticket | empId=63916 | query=VMS_Comp_login_proc | queryMs=22.78
2026-03-24 17:35:32.837 | step 3 | route=IT_Ticket | empId=63916 | apiMs=38.56 | totalMs=38.56
2026-03-24 17:35:32.837 | step 1 | route=IT_Ticket | empId=63916 | query called at=17:35:32.837
2026-03-24 17:35:32.839 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-24 17:35:32.840 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-24 17:35:32.841 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-24 17:35:32.841 | step 3 | route=IT_Ticket | empId=63916 | apiMs=3.87 | totalMs=3.87
2026-03-24 17:35:46.539 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63916 | query called at=17:35:46.539
2026-03-24 17:35:46.722 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=182.35
2026-03-24 17:35:46.725 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63916 | apiMs=186.26 | totalMs=186.26
2026-03-24 17:35:49.573 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63916 | query called at=17:35:49.573
2026-03-24 17:35:49.604 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=30.25
2026-03-24 17:35:49.607 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63916 | apiMs=33.79 | totalMs=33.79
2026-03-24 17:38:00.833 | step 1 | route=IT_TicketPost | empId=63916 | query called at=17:38:00.833
2026-03-24 17:38:00.843 | step 2 | route=IT_TicketPost | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-24 17:38:00.843 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=10.56 | totalMs=10.56
2026-03-24 17:38:00.843 | step 1 | route=IT_TicketPost | empId=63916 | query called at=17:38:00.843
2026-03-24 17:38:00.868 | step 2 | route=IT_TicketPost | empId=63916 | query=IT_Ticket_Save_SPOC | queryMs=24.45
2026-03-24 17:38:00.871 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=27.07 | totalMs=27.07
2026-03-24 17:38:00.871 | step 1 | route=IT_TicketPost | empId=63916 | query called at=17:38:00.871
2026-03-24 17:38:00.873 | step 2 | route=IT_TicketPost | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-24 17:38:00.873 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=2.20 | totalMs=2.20
2026-03-24 17:38:00.873 | step 1 | route=IT_TicketPost | empId=63916 | query called at=17:38:00.873
2026-03-24 17:38:00.875 | step 2 | route=IT_TicketPost | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-24 17:38:00.875 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=1.56 | totalMs=1.56
2026-03-24 17:38:03.797 | step 1 | route=IT_Ticket | empId=63916 | query called at=17:38:03.797
2026-03-24 17:38:03.811 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-24 17:38:03.815 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-24 17:38:03.817 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-24 17:38:03.818 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-24 17:38:03.820 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-24 17:38:03.854 | step 2 | route=IT_Ticket | empId=63916 | query=VMS_Comp_login_proc | queryMs=34.65
2026-03-24 17:38:03.855 | step 3 | route=IT_Ticket | empId=63916 | apiMs=57.36 | totalMs=57.36
2026-03-24 17:38:03.855 | step 1 | route=IT_Ticket | empId=63916 | query called at=17:38:03.855
2026-03-24 17:38:03.857 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-24 17:38:03.858 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-24 17:38:03.859 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-24 17:38:03.859 | step 3 | route=IT_Ticket | empId=63916 | apiMs=4.47 | totalMs=4.47
2026-03-24 17:38:04.301 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:38:04.301
2026-03-24 17:38:04.311 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-24 17:38:04.313 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-24 17:38:04.314 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-24 17:38:04.316 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-24 17:38:04.317 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-24 17:38:04.351 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=33.38
2026-03-24 17:38:04.351 | step 3 | route=IT_Ticket | empId=40217 | apiMs=49.65 | totalMs=49.65
2026-03-24 17:38:04.351 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:38:04.351
2026-03-24 17:38:04.352 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-24 17:38:04.354 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 17:38:04.355 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-24 17:38:04.355 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.16 | totalMs=4.16
2026-03-24 17:38:08.868 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=17:38:08.868
2026-03-24 17:38:09.288 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=419.68
2026-03-24 17:38:09.293 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=424.82 | totalMs=424.82
2026-03-24 17:38:11.221 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=17:38:11.221
2026-03-24 17:38:11.233 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-03-24 17:38:11.237 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=15.21 | totalMs=15.21
2026-03-24 17:38:49.377 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:38:49.377
2026-03-24 17:38:49.388 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-24 17:38:49.392 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.72 | totalMs=14.72
2026-03-24 17:38:49.395 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:38:49.395
2026-03-24 17:38:49.401 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=3.18
2026-03-24 17:38:49.403 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=8.06 | totalMs=8.06
2026-03-24 17:38:49.403 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:38:49.403
2026-03-24 17:38:49.405 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-24 17:38:49.405 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.84 | totalMs=1.84
2026-03-24 17:38:49.405 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:38:49.405
2026-03-24 17:38:49.407 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-24 17:38:49.407 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.44 | totalMs=1.44
2026-03-24 17:38:49.627 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:38:49.627
2026-03-24 17:38:49.638 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-24 17:38:49.639 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-24 17:38:49.641 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-24 17:38:49.642 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-24 17:38:49.644 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-24 17:38:49.677 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=33.34
2026-03-24 17:38:49.677 | step 3 | route=IT_Ticket | empId=40217 | apiMs=50.31 | totalMs=50.31
2026-03-24 17:38:49.678 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:38:49.678
2026-03-24 17:38:49.679 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-24 17:38:49.680 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 17:38:49.682 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-24 17:38:49.682 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.35 | totalMs=4.35
2026-03-24 17:39:24.386 | step 1 | route=IT_Ticket | empId=41437 | query called at=17:39:24.386
2026-03-24 17:39:24.396 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-24 17:39:24.397 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-24 17:39:24.399 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-24 17:39:24.400 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-24 17:39:24.401 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=0.75
2026-03-24 17:39:24.418 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=17.53
2026-03-24 17:39:24.419 | step 3 | route=IT_Ticket | empId=41437 | apiMs=32.28 | totalMs=32.28
2026-03-24 17:39:24.419 | step 1 | route=IT_Ticket | empId=41437 | query called at=17:39:24.419
2026-03-24 17:39:24.420 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-24 17:39:24.421 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-24 17:39:24.422 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-24 17:39:24.422 | step 3 | route=IT_Ticket | empId=41437 | apiMs=3.15 | totalMs=3.15
2026-03-24 17:39:33.411 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=17:39:33.411
2026-03-24 17:39:33.453 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=41.1
2026-03-24 17:39:33.456 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=45.15 | totalMs=45.15
2026-03-24 17:39:33.961 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:39:33.961
2026-03-24 17:41:50.529 | step 1 | route=IT_Ticket | empId=10342 | query called at=17:41:50.529
2026-03-24 17:41:50.539 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-24 17:41:50.540 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 17:41:50.542 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-24 17:41:50.543 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-24 17:41:50.544 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-24 17:41:50.578 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=33.57
2026-03-24 17:41:50.578 | step 3 | route=IT_Ticket | empId=10342 | apiMs=49.49 | totalMs=49.49
2026-03-24 17:41:50.578 | step 1 | route=IT_Ticket | empId=10342 | query called at=17:41:50.578
2026-03-24 17:41:50.580 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-24 17:41:50.581 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 17:41:50.582 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 17:41:50.582 | step 3 | route=IT_Ticket | empId=10342 | apiMs=3.99 | totalMs=3.99
2026-03-24 17:41:58.319 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=17:41:58.319
2026-03-24 17:41:58.624 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=304.75
2026-03-24 17:41:58.628 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=308.93 | totalMs=308.93
2026-03-24 17:42:08.770 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=17:42:08.770
2026-03-24 17:42:08.785 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=15.03
2026-03-24 17:42:08.788 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=18.43 | totalMs=18.43
2026-03-24 17:45:17.590 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:45:17.590
2026-03-24 17:45:17.600 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-24 17:45:17.605 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-24 17:45:17.610 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-24 17:45:17.614 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-24 17:45:17.615 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-24 17:45:17.650 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=34.29
2026-03-24 17:45:17.650 | step 3 | route=IT_Ticket | empId=60083 | apiMs=60.36 | totalMs=60.36
2026-03-24 17:45:17.650 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:45:17.650
2026-03-24 17:45:17.652 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-24 17:45:17.653 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 17:45:17.654 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 17:45:17.654 | step 3 | route=IT_Ticket | empId=60083 | apiMs=4.03 | totalMs=4.03
2026-03-24 17:45:25.432 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=17:45:25.432
2026-03-24 17:45:25.868 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=435.14
2026-03-24 17:45:25.868 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=435.90 | totalMs=435.90
2026-03-24 17:45:27.690 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=17:45:27.690
2026-03-24 17:45:27.701 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-03-24 17:45:27.704 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=14.17 | totalMs=14.17
2026-03-24 17:45:53.744 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:45:53.744
2026-03-24 17:45:53.754 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-24 17:45:53.759 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=14.97 | totalMs=14.97
2026-03-24 17:45:53.762 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:45:53.762
2026-03-24 17:45:53.768 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=2.99
2026-03-24 17:45:53.770 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=7.97 | totalMs=7.97
2026-03-24 17:45:53.770 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:45:53.770
2026-03-24 17:45:53.772 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-24 17:45:53.772 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=1.69 | totalMs=1.69
2026-03-24 17:45:53.772 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:45:53.772
2026-03-24 17:45:53.773 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-24 17:45:53.773 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=1.34 | totalMs=1.34
2026-03-24 17:45:56.843 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:45:56.843
2026-03-24 17:45:56.852 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=9.02
2026-03-24 17:45:56.856 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-24 17:45:56.861 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-24 17:45:56.862 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-24 17:45:56.863 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-03-24 17:45:56.881 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=17.62
2026-03-24 17:45:56.881 | step 3 | route=IT_Ticket | empId=60083 | apiMs=37.97 | totalMs=37.97
2026-03-24 17:45:56.881 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:45:56.881
2026-03-24 17:45:56.882 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 17:45:56.883 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-03-24 17:45:56.884 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-24 17:45:56.884 | step 3 | route=IT_Ticket | empId=60083 | apiMs=3.20 | totalMs=3.20
2026-03-24 17:48:03.849 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:48:03.849
2026-03-24 17:48:03.873 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=23.54
2026-03-24 17:48:03.877 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=27.82 | totalMs=27.82
2026-03-24 17:48:03.891 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:48:03.891
2026-03-24 17:48:03.904 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=12.98
2026-03-24 17:48:03.906 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=14.97 | totalMs=14.97
2026-03-24 17:48:03.906 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:48:03.906
2026-03-24 17:48:03.908 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-24 17:48:03.908 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.79 | totalMs=1.79
2026-03-24 17:48:03.908 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:48:03.908
2026-03-24 17:48:03.909 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-24 17:48:03.910 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.45 | totalMs=1.45
2026-03-24 17:48:06.422 | step 1 | route=IT_Ticket | empId=10342 | query called at=17:48:06.422
2026-03-24 17:48:06.432 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-24 17:48:06.437 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-24 17:48:06.441 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-24 17:48:06.446 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-24 17:48:06.447 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-24 17:48:06.482 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=34.46
2026-03-24 17:48:06.482 | step 3 | route=IT_Ticket | empId=10342 | apiMs=60.24 | totalMs=60.24
2026-03-24 17:48:06.482 | step 1 | route=IT_Ticket | empId=10342 | query called at=17:48:06.482
2026-03-24 17:48:06.484 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-24 17:48:06.485 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-24 17:48:06.486 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-24 17:48:06.487 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.26 | totalMs=4.26
2026-03-24 17:48:45.710 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:48:45.710
2026-03-24 17:48:45.727 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=16.64
2026-03-24 17:48:45.730 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=20.68 | totalMs=20.68
2026-03-24 17:48:46.054 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:48:46.054
2026-03-24 17:49:02.285 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:49:02.285
2026-03-24 17:49:02.297 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-03-24 17:49:02.298 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-24 17:49:02.300 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-24 17:49:02.301 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-24 17:49:02.303 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-24 17:49:02.341 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=37.98
2026-03-24 17:49:02.341 | step 3 | route=IT_Ticket | empId=51415 | apiMs=55.85 | totalMs=55.85
2026-03-24 17:49:02.341 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:49:02.341
2026-03-24 17:49:02.343 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-24 17:49:02.344 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 17:49:02.345 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-24 17:49:02.345 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.07 | totalMs=4.07
2026-03-24 17:49:31.523 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=17:49:31.523
2026-03-24 17:49:31.581 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=57.47
2026-03-24 17:49:31.581 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.15 | totalMs=58.15
2026-03-24 17:49:33.502 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=17:49:33.502
2026-03-24 17:49:33.514 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.57
2026-03-24 17:49:33.514 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.14 | totalMs=12.14
2026-03-24 17:49:36.449 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=17:49:36.449
2026-03-24 17:49:36.897 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=447.87
2026-03-24 17:49:36.901 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=451.62 | totalMs=451.62
2026-03-24 17:49:38.364 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=17:49:38.364
2026-03-24 17:49:38.375 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.11
2026-03-24 17:49:38.379 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=14.89 | totalMs=14.89
2026-03-24 17:49:41.774 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:49:41.774
2026-03-24 17:49:41.785 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-24 17:49:41.788 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.93 | totalMs=13.93
2026-03-24 17:49:41.791 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:49:41.791
2026-03-24 17:49:44.001 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2206.54
2026-03-24 17:49:44.007 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2,215.88 | totalMs=2,215.88
2026-03-24 17:49:44.007 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:49:44.007
2026-03-24 17:49:44.017 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.89
2026-03-24 17:49:44.018 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.34 | totalMs=10.34
2026-03-24 17:49:44.018 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:49:44.018
2026-03-24 17:49:44.019 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-24 17:49:44.019 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.38 | totalMs=1.38
2026-03-24 17:49:45.886 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:49:45.886
2026-03-24 17:49:45.896 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-24 17:49:45.900 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-24 17:49:45.905 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-24 17:49:45.906 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-24 17:49:45.907 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-24 17:49:45.941 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.16
2026-03-24 17:49:45.941 | step 3 | route=IT_Ticket | empId=51415 | apiMs=55.31 | totalMs=55.31
2026-03-24 17:49:45.941 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:49:45.941
2026-03-24 17:49:45.943 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-24 17:49:45.944 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-24 17:49:45.945 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-24 17:49:45.945 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.59 | totalMs=3.59
2026-03-24 17:50:07.096 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:50:07.096
2026-03-24 17:50:07.133 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=36.06
2026-03-24 17:50:07.133 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.66 | totalMs=36.66
2026-03-24 17:50:08.034 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:50:08.034
2026-03-24 17:50:11.006 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:50:11.006
2026-03-24 17:50:11.045 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=38.83
2026-03-24 17:50:11.049 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=43.84 | totalMs=43.84
2026-03-24 17:50:11.053 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:50:11.053
2026-03-24 17:50:11.057 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-24 17:50:11.059 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-24 17:50:11.060 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-24 17:50:11.060 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.18 | totalMs=7.18
2026-03-24 17:50:13.220 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:50:13.220
2026-03-24 17:50:13.255 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.84
2026-03-24 17:50:13.259 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.40 | totalMs=38.40
2026-03-24 17:50:13.742 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:50:13.742
2026-03-24 17:51:19.920 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:51:19.920
2026-03-24 17:51:19.935 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=14.76
2026-03-24 17:51:19.939 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=18.94 | totalMs=18.94
2026-03-24 17:51:19.953 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:51:19.953
2026-03-24 17:51:19.980 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=27.63
2026-03-24 17:51:19.993 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=40.88 | totalMs=40.88
2026-03-24 17:51:19.994 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:51:19.994
2026-03-24 17:51:20.002 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.13
2026-03-24 17:51:20.002 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=8.55 | totalMs=8.55
2026-03-24 17:51:20.002 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:51:20.002
2026-03-24 17:51:20.011 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.27
2026-03-24 17:51:20.011 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=8.76 | totalMs=8.76
2026-03-24 17:51:24.682 | step 1 | route=IT_Ticket | empId=10342 | query called at=17:51:24.682
2026-03-24 17:51:24.693 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-24 17:51:24.698 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-24 17:51:24.702 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-24 17:51:24.703 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-24 17:51:24.705 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-24 17:51:24.738 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=33.14
2026-03-24 17:51:24.738 | step 3 | route=IT_Ticket | empId=10342 | apiMs=55.89 | totalMs=55.89
2026-03-24 17:51:24.739 | step 1 | route=IT_Ticket | empId=10342 | query called at=17:51:24.739
2026-03-24 17:51:24.740 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-24 17:51:24.741 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-24 17:51:24.742 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-24 17:51:24.743 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.18 | totalMs=4.18
2026-03-24 17:55:26.051 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=17:55:26.051
2026-03-24 17:55:26.357 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=305.51
2026-03-24 17:55:26.360 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=308.97 | totalMs=308.97
2026-03-24 17:55:34.236 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=17:55:34.236
2026-03-24 17:55:34.247 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.79
2026-03-24 17:55:34.248 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=11.41 | totalMs=11.41
2026-03-24 17:56:28.090 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:56:28.090
2026-03-24 17:56:28.101 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-24 17:56:28.104 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=13.38 | totalMs=13.38
2026-03-24 17:56:28.116 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:56:28.116
2026-03-24 17:56:28.134 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=17.4
2026-03-24 17:56:28.136 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=19.72 | totalMs=19.72
2026-03-24 17:56:28.136 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:56:28.136
2026-03-24 17:56:28.138 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-24 17:56:28.139 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.14 | totalMs=2.14
2026-03-24 17:56:28.139 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:56:28.139
2026-03-24 17:56:28.140 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-24 17:56:28.140 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.42 | totalMs=1.42
2026-03-24 17:56:52.151 | step 1 | route=IT_Ticket | empId=10342 | query called at=17:56:52.151
2026-03-24 17:56:52.163 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-03-24 17:56:52.168 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-24 17:56:52.172 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-24 17:56:52.176 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-24 17:56:52.178 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-24 17:56:52.206 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=27.68
2026-03-24 17:56:52.206 | step 3 | route=IT_Ticket | empId=10342 | apiMs=54.53 | totalMs=54.53
2026-03-24 17:56:52.206 | step 1 | route=IT_Ticket | empId=10342 | query called at=17:56:52.206
2026-03-24 17:56:52.208 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-24 17:56:52.209 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-24 17:56:52.210 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-24 17:56:52.210 | step 3 | route=IT_Ticket | empId=10342 | apiMs=3.85 | totalMs=3.85
2026-03-24 17:57:09.107 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:57:09.107
2026-03-24 17:57:09.146 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=38.76
2026-03-24 17:57:09.151 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-24 17:57:09.156 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-24 17:57:09.160 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-24 17:57:09.161 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-24 17:57:09.195 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=33.99
2026-03-24 17:57:09.196 | step 3 | route=IT_Ticket | empId=48116 | apiMs=88.59 | totalMs=88.59
2026-03-24 17:57:09.196 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:57:09.196
2026-03-24 17:57:09.197 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-24 17:57:09.198 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 17:57:09.199 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 17:57:09.200 | step 3 | route=IT_Ticket | empId=48116 | apiMs=3.85 | totalMs=3.85
2026-03-24 17:57:14.595 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=17:57:14.595
2026-03-24 17:57:14.858 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=262.7
2026-03-24 17:57:14.862 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=266.71 | totalMs=266.71
2026-03-24 17:57:16.698 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=17:57:16.698
2026-03-24 17:57:16.710 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.98
2026-03-24 17:57:16.714 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.68 | totalMs=15.68
2026-03-24 17:57:33.018 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=17:57:33.018
2026-03-24 17:57:33.325 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=307.41
2026-03-24 17:57:33.328 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=310.28 | totalMs=310.28
2026-03-24 17:57:42.376 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=17:57:42.376
2026-03-24 17:57:42.391 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-03-24 17:57:42.394 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=18.03 | totalMs=18.03
2026-03-24 17:57:54.916 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:57:54.916
2026-03-24 17:57:54.930 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-24 17:57:54.934 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=17.30 | totalMs=17.30
2026-03-24 17:57:54.937 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:57:54.937
2026-03-24 17:57:54.940 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=3.28
2026-03-24 17:57:55.030 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=93.05 | totalMs=93.05
2026-03-24 17:57:55.030 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:57:55.030
2026-03-24 17:57:55.032 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-24 17:57:55.032 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.10 | totalMs=2.10
2026-03-24 17:57:58.929 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:57:58.929
2026-03-24 17:57:58.942 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-24 17:57:58.946 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-24 17:57:58.947 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 17:57:58.949 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-24 17:57:58.950 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-24 17:57:58.984 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=33.19
2026-03-24 17:57:58.984 | step 3 | route=IT_Ticket | empId=48116 | apiMs=55.16 | totalMs=55.16
2026-03-24 17:57:58.984 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:57:58.984
2026-03-24 17:57:58.985 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-24 17:57:58.987 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 17:57:58.988 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 17:57:58.988 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.06 | totalMs=4.06
2026-03-24 17:58:22.035 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:58:22.035
2026-03-24 17:58:22.045 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-24 17:58:22.048 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=13.45 | totalMs=13.45
2026-03-24 17:58:22.061 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:58:22.061
2026-03-24 17:58:22.064 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=2.03
2026-03-24 17:58:22.065 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=4.05 | totalMs=4.05
2026-03-24 17:58:22.066 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:58:22.066
2026-03-24 17:58:22.067 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-24 17:58:22.067 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.49 | totalMs=1.49
2026-03-24 17:58:22.067 | step 1 | route=IT_TicketPost | empId=10342 | query called at=17:58:22.067
2026-03-24 17:58:22.069 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-24 17:58:22.069 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.36 | totalMs=1.36
2026-03-24 17:58:25.233 | step 1 | route=IT_Ticket | empId=10342 | query called at=17:58:25.233
2026-03-24 17:58:25.246 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-24 17:58:25.250 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-24 17:58:25.251 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-24 17:58:25.252 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-24 17:58:25.254 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-24 17:58:25.287 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=32.97
2026-03-24 17:58:25.287 | step 3 | route=IT_Ticket | empId=10342 | apiMs=53.78 | totalMs=53.78
2026-03-24 17:58:25.287 | step 1 | route=IT_Ticket | empId=10342 | query called at=17:58:25.287
2026-03-24 17:58:25.289 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-24 17:58:25.290 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-24 17:58:25.291 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-24 17:58:25.291 | step 3 | route=IT_Ticket | empId=10342 | apiMs=3.98 | totalMs=3.98
2026-03-24 17:59:34.636 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=17:59:34.636
2026-03-24 17:59:34.941 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=305.15
2026-03-24 17:59:34.945 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=309.50 | totalMs=309.50
2026-03-24 17:59:36.594 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=17:59:36.594
2026-03-24 17:59:36.606 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.54
2026-03-24 17:59:36.610 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=15.27 | totalMs=15.27
2026-03-24 18:00:31.503 | step 1 | route=IT_TicketPost | empId=10342 | query called at=18:00:31.503
2026-03-24 18:00:31.514 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-24 18:00:31.517 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=14.08 | totalMs=14.08
2026-03-24 18:00:31.530 | step 1 | route=IT_TicketPost | empId=10342 | query called at=18:00:31.530
2026-03-24 18:00:31.533 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=2.94
2026-03-24 18:00:31.535 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=4.95 | totalMs=4.95
2026-03-24 18:00:31.535 | step 1 | route=IT_TicketPost | empId=10342 | query called at=18:00:31.535
2026-03-24 18:00:31.537 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-24 18:00:31.537 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.76 | totalMs=1.76
2026-03-24 18:00:31.537 | step 1 | route=IT_TicketPost | empId=10342 | query called at=18:00:31.537
2026-03-24 18:00:31.538 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-24 18:00:31.539 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.51 | totalMs=1.51
2026-03-24 18:00:33.191 | step 1 | route=IT_Ticket | empId=10342 | query called at=18:00:33.191
2026-03-24 18:00:33.201 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-24 18:00:33.205 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-24 18:00:33.209 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-24 18:00:33.214 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-24 18:00:33.215 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-24 18:00:33.248 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=33.22
2026-03-24 18:00:33.249 | step 3 | route=IT_Ticket | empId=10342 | apiMs=57.85 | totalMs=57.85
2026-03-24 18:00:33.249 | step 1 | route=IT_Ticket | empId=10342 | query called at=18:00:33.249
2026-03-24 18:00:33.250 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-24 18:00:33.251 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 18:00:33.253 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-24 18:00:33.253 | step 3 | route=IT_Ticket | empId=10342 | apiMs=3.95 | totalMs=3.95
2026-03-24 18:03:24.185 | step 1 | route=IT_Ticket | empId=35970 | query called at=18:03:24.185
2026-03-24 18:03:24.195 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-24 18:03:24.196 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-24 18:03:24.198 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-24 18:03:24.199 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-24 18:03:24.200 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-24 18:03:24.233 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=32.84
2026-03-24 18:03:24.234 | step 3 | route=IT_Ticket | empId=35970 | apiMs=49.17 | totalMs=49.17
2026-03-24 18:03:24.234 | step 1 | route=IT_Ticket | empId=35970 | query called at=18:03:24.234
2026-03-24 18:03:24.235 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-24 18:03:24.237 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-24 18:03:24.238 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-24 18:03:24.238 | step 3 | route=IT_Ticket | empId=35970 | apiMs=3.97 | totalMs=3.97
2026-03-24 18:04:05.232 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=18:04:05.232
2026-03-24 18:04:05.631 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=398.58
2026-03-24 18:04:05.635 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=403.06 | totalMs=403.06
2026-03-24 18:04:20.825 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=18:04:20.825
2026-03-24 18:04:20.836 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-03-24 18:04:20.840 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=15.65 | totalMs=15.65
2026-03-24 18:07:00.484 | step 1 | route=IT_Ticket | empId=35970 | query called at=18:07:00.484
2026-03-24 18:07:00.506 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=22.2
2026-03-24 18:07:00.507 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-24 18:07:00.509 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-24 18:07:00.510 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-24 18:07:00.522 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=11.73
2026-03-24 18:07:00.542 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=19.78
2026-03-24 18:07:00.542 | step 3 | route=IT_Ticket | empId=35970 | apiMs=58.39 | totalMs=58.39
2026-03-24 18:07:00.542 | step 1 | route=IT_Ticket | empId=35970 | query called at=18:07:00.542
2026-03-24 18:07:00.552 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=9.67
2026-03-24 18:07:00.553 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-24 18:07:00.554 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-24 18:07:00.554 | step 3 | route=IT_Ticket | empId=35970 | apiMs=12.07 | totalMs=12.07
2026-03-24 18:07:11.759 | step 1 | route=IT_Ticket | empId=46290 | query called at=18:07:11.759
2026-03-24 18:07:11.770 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-03-24 18:07:11.772 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-24 18:07:11.773 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-24 18:07:11.774 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 18:07:11.776 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-24 18:07:11.810 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=33.71
2026-03-24 18:07:11.810 | step 3 | route=IT_Ticket | empId=46290 | apiMs=51.30 | totalMs=51.30
2026-03-24 18:07:11.810 | step 1 | route=IT_Ticket | empId=46290 | query called at=18:07:11.810
2026-03-24 18:07:11.812 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-24 18:07:11.813 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-24 18:07:11.814 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-24 18:07:11.814 | step 3 | route=IT_Ticket | empId=46290 | apiMs=3.87 | totalMs=3.87
2026-03-24 18:07:16.910 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=18:07:16.910
2026-03-24 18:07:17.299 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=388.39
2026-03-24 18:07:17.299 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=389.02 | totalMs=389.02
2026-03-24 18:07:17.446 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:07:17.446
2026-03-24 18:07:17.456 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-24 18:07:17.457 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-24 18:07:17.458 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-24 18:07:17.460 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-24 18:07:17.461 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-24 18:07:17.487 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=25.96
2026-03-24 18:07:17.487 | step 3 | route=IT_Ticket | empId=57185 | apiMs=41.38 | totalMs=41.38
2026-03-24 18:07:17.487 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:07:17.487
2026-03-24 18:07:17.489 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-24 18:07:17.489 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-24 18:07:17.490 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-24 18:07:17.491 | step 3 | route=IT_Ticket | empId=57185 | apiMs=3.21 | totalMs=3.21
2026-03-24 18:07:18.623 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=18:07:18.623
2026-03-24 18:07:18.638 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=14.54
2026-03-24 18:07:18.638 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=15.36 | totalMs=15.36
2026-03-24 18:07:23.172 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=18:07:23.172
2026-03-24 18:07:23.608 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=431.49
2026-03-24 18:07:23.612 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=439.28 | totalMs=439.28
2026-03-24 18:07:26.161 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=18:07:26.161
2026-03-24 18:07:26.172 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-03-24 18:07:26.176 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=15.08 | totalMs=15.08
2026-03-24 18:07:28.772 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=18:07:28.772
2026-03-24 18:07:29.201 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=428.65
2026-03-24 18:07:29.205 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=432.63 | totalMs=432.63
2026-03-24 18:07:31.228 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=18:07:31.228
2026-03-24 18:07:31.245 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=16.35
2026-03-24 18:07:31.248 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=19.96 | totalMs=19.96
2026-03-24 18:07:35.233 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=18:07:35.233
2026-03-24 18:07:35.244 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-03-24 18:07:35.249 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=16.29 | totalMs=16.29
2026-03-24 18:07:49.075 | step 1 | route=IT_TicketPost | empId=46290 | query called at=18:07:49.075
2026-03-24 18:07:49.091 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=14.95
2026-03-24 18:07:49.091 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=15.50 | totalMs=15.50
2026-03-24 18:07:49.091 | step 1 | route=IT_TicketPost | empId=46290 | query called at=18:07:49.091
2026-03-24 18:07:49.141 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=49.48
2026-03-24 18:07:49.153 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=62.21 | totalMs=62.21
2026-03-24 18:07:49.154 | step 1 | route=IT_TicketPost | empId=46290 | query called at=18:07:49.154
2026-03-24 18:07:49.162 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.45
2026-03-24 18:07:49.162 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=8.89 | totalMs=8.89
2026-03-24 18:07:53.627 | step 1 | route=IT_TicketPost | empId=35970 | query called at=18:07:53.627
2026-03-24 18:07:53.638 | step 2 | route=IT_TicketPost | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-24 18:07:53.638 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=10.62 | totalMs=10.62
2026-03-24 18:07:53.638 | step 1 | route=IT_TicketPost | empId=35970 | query called at=18:07:53.638
2026-03-24 18:07:53.676 | step 2 | route=IT_TicketPost | empId=35970 | query=IT_Ticket_Save_SPOC | queryMs=37.98
2026-03-24 18:07:53.678 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=40.29 | totalMs=40.29
2026-03-24 18:07:53.679 | step 1 | route=IT_TicketPost | empId=35970 | query called at=18:07:53.679
2026-03-24 18:07:53.680 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-24 18:07:53.680 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=1.60 | totalMs=1.60
2026-03-24 18:07:53.782 | step 1 | route=IT_Ticket | empId=46290 | query called at=18:07:53.782
2026-03-24 18:07:53.802 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=16.45
2026-03-24 18:07:53.810 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=4.8
2026-03-24 18:07:53.818 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-03-24 18:07:53.826 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-03-24 18:07:53.835 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=8.15
2026-03-24 18:07:53.876 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=40.86
2026-03-24 18:07:53.876 | step 3 | route=IT_Ticket | empId=46290 | apiMs=94.39 | totalMs=94.39
2026-03-24 18:07:53.876 | step 1 | route=IT_Ticket | empId=46290 | query called at=18:07:53.876
2026-03-24 18:07:53.884 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=7.76
2026-03-24 18:07:53.893 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-24 18:07:53.898 | step 1 | route=IT_Ticket | empId=35970 | query called at=18:07:53.898
2026-03-24 18:07:53.901 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-24 18:07:53.901 | step 3 | route=IT_Ticket | empId=46290 | apiMs=24.78 | totalMs=24.78
2026-03-24 18:07:53.908 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-24 18:07:53.910 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-24 18:07:53.911 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-24 18:07:53.912 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-24 18:07:53.913 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-24 18:07:53.947 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=33.61
2026-03-24 18:07:53.948 | step 3 | route=IT_Ticket | empId=35970 | apiMs=49.24 | totalMs=49.24
2026-03-24 18:07:53.948 | step 1 | route=IT_Ticket | empId=35970 | query called at=18:07:53.948
2026-03-24 18:07:53.949 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-24 18:07:53.950 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-24 18:07:53.951 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-24 18:07:53.952 | step 3 | route=IT_Ticket | empId=35970 | apiMs=3.94 | totalMs=3.94
2026-03-24 18:08:06.996 | step 1 | route=IT_TicketPost | empId=57185 | query called at=18:08:06.996
2026-03-24 18:08:07.006 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-24 18:08:07.010 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=13.91 | totalMs=13.91
2026-03-24 18:08:07.013 | step 1 | route=IT_TicketPost | empId=57185 | query called at=18:08:07.013
2026-03-24 18:08:07.019 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=2.53
2026-03-24 18:08:07.021 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=7.21 | totalMs=7.21
2026-03-24 18:08:07.021 | step 1 | route=IT_TicketPost | empId=57185 | query called at=18:08:07.021
2026-03-24 18:08:07.022 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-24 18:08:07.022 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.49 | totalMs=1.49
2026-03-24 18:08:07.022 | step 1 | route=IT_TicketPost | empId=57185 | query called at=18:08:07.022
2026-03-24 18:08:07.024 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-24 18:08:07.024 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.33 | totalMs=1.33
2026-03-24 18:08:08.129 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:08:08.129
2026-03-24 18:08:08.139 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-03-24 18:08:08.144 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-24 18:08:08.149 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-24 18:08:08.153 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-24 18:08:08.154 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-24 18:08:08.172 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=17.35
2026-03-24 18:08:08.172 | step 3 | route=IT_Ticket | empId=57185 | apiMs=42.42 | totalMs=42.42
2026-03-24 18:08:08.172 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:08:08.172
2026-03-24 18:08:08.173 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 18:08:08.174 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-24 18:08:08.175 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-24 18:08:08.176 | step 3 | route=IT_Ticket | empId=57185 | apiMs=3.43 | totalMs=3.43
2026-03-24 18:08:43.937 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:08:43.937
2026-03-24 18:08:44.000 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=62.45
2026-03-24 18:08:44.000 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=63.09 | totalMs=63.09
2026-03-24 18:08:44.630 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:08:44.630
2026-03-24 18:09:39.777 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=18:09:39.777
2026-03-24 18:09:39.802 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=24.18
2026-03-24 18:09:39.804 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=27.10 | totalMs=27.10
2026-03-24 18:09:40.242 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:09:40.242
2026-03-24 18:09:43.818 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=18:09:43.818
2026-03-24 18:09:43.872 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=54.22
2026-03-24 18:09:43.876 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=58.51 | totalMs=58.51
2026-03-24 18:09:43.879 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=18:09:43.879
2026-03-24 18:09:43.882 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-24 18:09:43.883 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-24 18:09:43.884 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-24 18:09:43.884 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=5.61 | totalMs=5.61
2026-03-24 18:09:44.104 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=18:09:44.104
2026-03-24 18:09:44.129 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=24.92
2026-03-24 18:09:44.129 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=25.45 | totalMs=25.45
2026-03-24 18:09:44.453 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:09:44.453
2026-03-24 18:11:49.137 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:11:49.137
2026-03-24 18:11:49.160 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=22.62
2026-03-24 18:11:49.185 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=25.25
2026-03-24 18:11:49.191 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=5.86
2026-03-24 18:11:49.193 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-24 18:11:49.195 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=2.05
2026-03-24 18:11:49.260 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=64.02
2026-03-24 18:11:49.260 | step 3 | route=IT_Ticket | empId=57732 | apiMs=123.16 | totalMs=123.16
2026-03-24 18:11:49.260 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:11:49.260
2026-03-24 18:11:49.263 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=3.08
2026-03-24 18:11:49.272 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-03-24 18:11:49.275 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=2.54
2026-03-24 18:11:49.275 | step 3 | route=IT_Ticket | empId=57732 | apiMs=14.72 | totalMs=14.72
2026-03-24 18:11:57.875 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=18:11:57.875
2026-03-24 18:11:58.307 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=431.14
2026-03-24 18:11:58.311 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=435.75 | totalMs=435.75
2026-03-24 18:12:00.065 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=18:12:00.065
2026-03-24 18:12:00.082 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=13.27
2026-03-24 18:12:00.086 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=20.74 | totalMs=20.74
2026-03-24 18:12:08.187 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=18:12:08.187
2026-03-24 18:12:08.196 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-24 18:12:08.197 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=10.14 | totalMs=10.14
2026-03-24 18:12:12.136 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=18:12:12.136
2026-03-24 18:12:12.147 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-03-24 18:12:12.147 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=11.26 | totalMs=11.26
2026-03-24 18:12:27.174 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:12:27.174
2026-03-24 18:12:27.185 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.88
2026-03-24 18:12:27.188 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=14.32 | totalMs=14.32
2026-03-24 18:12:27.191 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:12:27.191
2026-03-24 18:12:27.197 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=2.96
2026-03-24 18:12:27.198 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=7.55 | totalMs=7.55
2026-03-24 18:12:27.199 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:12:27.199
2026-03-24 18:12:27.200 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-24 18:12:27.201 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.84 | totalMs=1.84
2026-03-24 18:12:27.201 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:12:27.201
2026-03-24 18:12:27.202 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-24 18:12:27.202 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.46 | totalMs=1.46
2026-03-24 18:12:31.383 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:12:31.383
2026-03-24 18:12:31.393 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-24 18:12:31.397 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-24 18:12:31.400 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-24 18:12:31.404 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-24 18:12:31.406 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-24 18:12:31.439 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=33.05
2026-03-24 18:12:31.439 | step 3 | route=IT_Ticket | empId=57732 | apiMs=56.52 | totalMs=56.52
2026-03-24 18:12:31.439 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:12:31.439
2026-03-24 18:12:31.441 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-24 18:12:31.442 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 18:12:31.443 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-24 18:12:31.443 | step 3 | route=IT_Ticket | empId=57732 | apiMs=4.08 | totalMs=4.08
2026-03-24 18:13:06.273 | step 1 | route=IT_Ticket | empId=51052 | query called at=18:13:06.273
2026-03-24 18:13:06.284 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.2
2026-03-24 18:13:06.286 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-24 18:13:06.287 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-24 18:13:06.289 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-24 18:13:06.290 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-24 18:13:06.324 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.62
2026-03-24 18:13:06.324 | step 3 | route=IT_Ticket | empId=51052 | apiMs=51.55 | totalMs=51.55
2026-03-24 18:13:06.324 | step 1 | route=IT_Ticket | empId=51052 | query called at=18:13:06.324
2026-03-24 18:13:06.326 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-24 18:13:06.327 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 18:13:06.329 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-24 18:13:06.329 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.43 | totalMs=4.43
2026-03-24 18:15:11.287 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:15:11.287
2026-03-24 18:15:11.321 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=34.02
2026-03-24 18:15:11.321 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.68 | totalMs=34.68
2026-03-24 18:15:12.188 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:15:12.188
2026-03-24 18:15:25.800 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:15:25.800
2026-03-24 18:15:25.812 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=10.99
2026-03-24 18:15:25.818 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.75
2026-03-24 18:15:25.822 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=21.16 | totalMs=21.16
2026-03-24 18:15:25.824 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:15:25.824
2026-03-24 18:15:25.826 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-24 18:15:25.827 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-24 18:15:25.828 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-24 18:15:25.828 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.21 | totalMs=4.21
2026-03-24 18:15:27.523 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:15:27.523
2026-03-24 18:15:27.525 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-24 18:15:27.529 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-24 18:15:27.533 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-24 18:15:27.536 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=13.08 | totalMs=13.08
2026-03-24 18:15:28.797 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:15:28.797
2026-03-24 18:15:28.839 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=42.2
2026-03-24 18:15:28.840 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=42.72 | totalMs=42.72
2026-03-24 18:15:29.466 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:15:29.466
2026-03-24 18:27:10.831 | step 1 | route=IT_Ticket | empId=50822 | query called at=18:27:10.831
2026-03-24 18:27:10.841 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-24 18:27:10.843 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-24 18:27:10.844 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-24 18:27:10.845 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-24 18:27:10.847 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-24 18:27:10.876 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=29.29
2026-03-24 18:27:10.876 | step 3 | route=IT_Ticket | empId=50822 | apiMs=45.74 | totalMs=45.74
2026-03-24 18:27:10.876 | step 1 | route=IT_Ticket | empId=50822 | query called at=18:27:10.876
2026-03-24 18:27:10.878 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-24 18:27:10.879 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-24 18:27:10.880 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-24 18:27:10.880 | step 3 | route=IT_Ticket | empId=50822 | apiMs=3.99 | totalMs=3.99
2026-03-24 18:27:17.841 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50822 | query called at=18:27:17.841
2026-03-24 18:27:18.061 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=219.55
2026-03-24 18:27:18.061 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50822 | apiMs=220.17 | totalMs=220.17
2026-03-24 18:27:20.792 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query called at=18:27:20.792
2026-03-24 18:27:20.804 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=11.13
2026-03-24 18:27:20.804 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50822 | apiMs=11.73 | totalMs=11.73
2026-03-24 18:31:00.895 | step 1 | route=IT_Ticket | empId=50822 | query called at=18:31:00.895
2026-03-24 18:31:00.908 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-24 18:31:00.910 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-24 18:31:00.911 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-24 18:31:00.913 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-24 18:31:00.915 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.79
2026-03-24 18:31:00.961 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=45.5
2026-03-24 18:31:00.961 | step 3 | route=IT_Ticket | empId=50822 | apiMs=65.56 | totalMs=65.56
2026-03-24 18:31:00.961 | step 1 | route=IT_Ticket | empId=50822 | query called at=18:31:00.961
2026-03-24 18:31:00.965 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=3.51
2026-03-24 18:31:00.966 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-24 18:31:00.968 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-24 18:31:00.968 | step 3 | route=IT_Ticket | empId=50822 | apiMs=6.77 | totalMs=6.77
2026-03-24 18:31:13.475 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50822 | query called at=18:31:13.475
2026-03-24 18:31:14.076 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=599.64
2026-03-24 18:31:14.076 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50822 | apiMs=600.60 | totalMs=600.60
2026-03-24 18:31:16.036 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query called at=18:31:16.036
2026-03-24 18:31:16.054 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=16.74
2026-03-24 18:31:16.054 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50822 | apiMs=17.55 | totalMs=17.55
2026-03-24 18:31:45.521 | step 1 | route=IT_TicketPost | empId=50822 | query called at=18:31:45.521
2026-03-24 18:31:45.537 | step 2 | route=IT_TicketPost | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=16.04
2026-03-24 18:31:45.538 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=17.01 | totalMs=17.01
2026-03-24 18:31:45.538 | step 1 | route=IT_TicketPost | empId=50822 | query called at=18:31:45.538
2026-03-24 18:31:45.571 | step 2 | route=IT_TicketPost | empId=50822 | query=IT_Ticket_Save_SPOC | queryMs=32.44
2026-03-24 18:31:45.576 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=37.60 | totalMs=37.60
2026-03-24 18:31:45.576 | step 1 | route=IT_TicketPost | empId=50822 | query called at=18:31:45.576
2026-03-24 18:31:45.578 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-24 18:31:45.578 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=2.04 | totalMs=2.04
2026-03-24 18:31:45.808 | step 1 | route=IT_Ticket | empId=50822 | query called at=18:31:45.808
2026-03-24 18:31:45.818 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-24 18:31:45.820 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-24 18:31:45.821 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-24 18:31:45.822 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-24 18:31:45.824 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-24 18:31:45.853 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=28.48
2026-03-24 18:31:45.853 | step 3 | route=IT_Ticket | empId=50822 | apiMs=45.10 | totalMs=45.10
2026-03-24 18:31:45.853 | step 1 | route=IT_Ticket | empId=50822 | query called at=18:31:45.853
2026-03-24 18:31:45.855 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-24 18:31:45.856 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-24 18:31:45.857 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-24 18:31:45.858 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.07 | totalMs=4.07
2026-03-25 07:02:57.594 | step 5 | route=dashboard | empId=Gla0230 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-25 09:12:42.956 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:12:42.956
2026-03-25 09:12:43.061 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=104.61
2026-03-25 09:12:43.066 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.84
2026-03-25 09:12:43.071 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-25 09:12:43.093 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=22.16
2026-03-25 09:12:43.187 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=92.73
2026-03-25 09:12:43.211 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=24.21
2026-03-25 09:12:43.212 | step 3 | route=IT_Ticket | empId=27862 | apiMs=255.59 | totalMs=255.59
2026-03-25 09:12:43.212 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:12:43.212
2026-03-25 09:12:43.285 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=72.89
2026-03-25 09:12:43.303 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=16.94
2026-03-25 09:12:43.314 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=10.53
2026-03-25 09:12:43.314 | step 3 | route=IT_Ticket | empId=27862 | apiMs=101.80 | totalMs=101.80
2026-03-25 09:12:48.822 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=09:12:48.822
2026-03-25 09:12:49.033 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=210.89
2026-03-25 09:12:49.034 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=211.95 | totalMs=211.95
2026-03-25 09:12:51.586 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=09:12:51.586
2026-03-25 09:12:51.611 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=24.13
2026-03-25 09:12:51.614 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=27.66 | totalMs=27.66
2026-03-25 09:15:08.857 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:15:08.857
2026-03-25 09:15:08.880 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=22.42
2026-03-25 09:15:08.880 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=23.40 | totalMs=23.40
2026-03-25 09:15:08.880 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:15:08.880
2026-03-25 09:15:08.983 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=101.77
2026-03-25 09:15:08.985 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=104.69 | totalMs=104.69
2026-03-25 09:15:08.986 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:15:08.986
2026-03-25 09:15:08.988 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-25 09:15:08.988 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=2.48 | totalMs=2.48
2026-03-25 09:15:08.988 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:15:08.988
2026-03-25 09:15:08.990 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-25 09:15:08.990 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.63 | totalMs=1.63
2026-03-25 09:15:14.642 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:15:14.642
2026-03-25 09:15:14.652 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.05
2026-03-25 09:15:14.654 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-25 09:15:14.655 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-25 09:15:14.657 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-25 09:15:14.658 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-25 09:15:14.679 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=20.19
2026-03-25 09:15:14.679 | step 3 | route=IT_Ticket | empId=27862 | apiMs=37.04 | totalMs=37.04
2026-03-25 09:15:14.680 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:15:14.680
2026-03-25 09:15:14.681 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-25 09:15:14.683 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-25 09:15:14.684 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-25 09:15:14.684 | step 3 | route=IT_Ticket | empId=27862 | apiMs=4.64 | totalMs=4.64
2026-03-25 09:15:36.583 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=09:15:36.583
2026-03-25 09:15:36.679 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=95.61
2026-03-25 09:15:36.679 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=96.60 | totalMs=96.60
2026-03-25 09:15:38.276 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=09:15:38.276
2026-03-25 09:15:38.287 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-25 09:15:38.287 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=10.87 | totalMs=10.87
2026-03-25 09:17:20.042 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:17:20.042
2026-03-25 09:17:20.052 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.17
2026-03-25 09:17:20.055 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=12.49 | totalMs=12.49
2026-03-25 09:17:20.057 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:17:20.057
2026-03-25 09:17:20.072 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=12.7
2026-03-25 09:17:20.075 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=17.36 | totalMs=17.36
2026-03-25 09:17:20.075 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:17:20.075
2026-03-25 09:17:20.076 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-25 09:17:20.077 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.71 | totalMs=1.71
2026-03-25 09:17:20.077 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:17:20.077
2026-03-25 09:17:20.078 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-25 09:17:20.079 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.35 | totalMs=1.35
2026-03-25 09:17:33.032 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:17:33.032
2026-03-25 09:17:33.042 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-25 09:17:33.046 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-25 09:17:33.050 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-25 09:17:33.051 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-25 09:17:33.053 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-25 09:17:33.091 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=37.27
2026-03-25 09:17:33.091 | step 3 | route=IT_Ticket | empId=27862 | apiMs=59.31 | totalMs=59.31
2026-03-25 09:17:33.091 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:17:33.091
2026-03-25 09:17:33.093 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-25 09:17:33.094 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-25 09:17:33.096 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-25 09:17:33.096 | step 3 | route=IT_Ticket | empId=27862 | apiMs=4.59 | totalMs=4.59
2026-03-25 09:33:18.312 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:33:18.312
2026-03-25 09:33:18.330 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=17.54
2026-03-25 09:33:18.339 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-03-25 09:33:18.348 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.26
2026-03-25 09:33:18.356 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.5
2026-03-25 09:33:18.365 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=8.35
2026-03-25 09:33:18.448 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=82.78
2026-03-25 09:33:18.449 | step 3 | route=IT_Ticket | empId=43200 | apiMs=136.45 | totalMs=136.45
2026-03-25 09:33:18.449 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:33:18.449
2026-03-25 09:33:18.487 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=37.72
2026-03-25 09:33:18.496 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.5
2026-03-25 09:33:18.505 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.77
2026-03-25 09:33:18.506 | step 3 | route=IT_Ticket | empId=43200 | apiMs=56.45 | totalMs=56.45
2026-03-25 09:33:27.330 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:33:27.330
2026-03-25 09:33:27.452 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=121.64
2026-03-25 09:33:27.455 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=124.96 | totalMs=124.96
2026-03-25 09:33:29.253 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:33:29.253
2026-03-25 09:33:29.263 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-25 09:33:29.266 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=13.14 | totalMs=13.14
2026-03-25 09:33:53.283 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:33:53.283
2026-03-25 09:33:53.294 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-25 09:33:53.294 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=11.20 | totalMs=11.20
2026-03-25 09:33:53.295 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:33:53.295
2026-03-25 09:33:53.371 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=76.02
2026-03-25 09:33:53.374 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=79.07 | totalMs=79.07
2026-03-25 09:33:53.374 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:33:53.374
2026-03-25 09:33:53.376 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-25 09:33:53.376 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.99 | totalMs=1.99
2026-03-25 09:33:53.376 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:33:53.376
2026-03-25 09:33:53.378 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-25 09:33:53.378 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.69 | totalMs=1.69
2026-03-25 09:33:55.139 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:33:55.139
2026-03-25 09:33:55.148 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-25 09:33:55.153 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-25 09:33:55.156 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-25 09:33:55.158 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-25 09:33:55.159 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-25 09:33:55.177 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=17.24
2026-03-25 09:33:55.177 | step 3 | route=IT_Ticket | empId=43200 | apiMs=38.70 | totalMs=38.70
2026-03-25 09:33:55.178 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:33:55.178
2026-03-25 09:33:55.179 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-25 09:33:55.180 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-25 09:33:55.182 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-25 09:33:55.182 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.37 | totalMs=4.37
2026-03-25 09:44:00.423 | step 5 | route=dashboard | empId=GGA0961 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-25 09:50:37.423 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:50:37.423
2026-03-25 09:50:40.500 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=3076.28
2026-03-25 09:50:40.500 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=3,077.27 | totalMs=3,077.27
2026-03-25 09:50:42.543 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:42.543
2026-03-25 09:56:14.551 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:56:14.551
2026-03-25 09:56:14.619 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=67.16
2026-03-25 09:56:14.623 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-25 09:56:14.627 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-25 09:56:14.630 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-25 09:56:14.651 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=20.29
2026-03-25 09:56:14.695 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=43.37
2026-03-25 09:56:14.695 | step 3 | route=IT_Ticket | empId=47727 | apiMs=144.11 | totalMs=144.11
2026-03-25 09:56:14.696 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:56:14.696
2026-03-25 09:56:14.713 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=17
2026-03-25 09:56:14.714 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-25 09:56:14.716 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-25 09:56:14.716 | step 3 | route=IT_Ticket | empId=47727 | apiMs=20.42 | totalMs=20.42
2026-03-25 09:56:20.990 | step 1 | route=HW_TicketFun | empId= | query called at=09:56:20.990
2026-03-25 09:56:21.007 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=16.67
2026-03-25 09:56:21.008 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=17.76 | totalMs=17.76
2026-03-25 09:56:36.017 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:56:36.017
2026-03-25 09:56:36.053 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=35.09
2026-03-25 09:56:36.056 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=38.50 | totalMs=38.50
2026-03-25 09:56:36.058 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:56:36.058
2026-03-25 09:56:36.066 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.71
2026-03-25 09:56:36.066 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=7.70 | totalMs=7.70
2026-03-25 09:56:36.066 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:56:36.066
2026-03-25 09:56:36.070 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=3.63
2026-03-25 09:56:36.071 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=4.36 | totalMs=4.36
2026-03-25 09:56:36.071 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:56:36.071
2026-03-25 09:56:36.187 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=115.84
2026-03-25 09:56:36.197 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=125.43 | totalMs=125.43
2026-03-25 09:56:36.415 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:56:36.415
2026-03-25 09:56:36.425 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=8.96
2026-03-25 09:56:36.426 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-25 09:56:36.427 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-25 09:56:36.429 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-25 09:56:36.430 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-25 09:56:36.449 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=18.56
2026-03-25 09:56:36.449 | step 3 | route=IT_Ticket | empId=47727 | apiMs=33.85 | totalMs=33.85
2026-03-25 09:56:36.450 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:56:36.450
2026-03-25 09:56:36.451 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-25 09:56:36.452 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-25 09:56:36.453 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-25 09:56:36.453 | step 3 | route=IT_Ticket | empId=47727 | apiMs=3.75 | totalMs=3.75
2026-03-25 10:02:27.930 | step 1 | route=IT_Ticket | empId=24368 | query called at=10:02:27.930
2026-03-25 10:02:27.940 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-25 10:02:27.944 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-25 10:02:27.948 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-25 10:02:27.951 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-25 10:02:27.953 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-25 10:02:27.992 | step 2 | route=IT_Ticket | empId=24368 | query=VMS_Comp_login_proc | queryMs=39.46
2026-03-25 10:02:27.993 | step 3 | route=IT_Ticket | empId=24368 | apiMs=62.79 | totalMs=62.79
2026-03-25 10:02:27.993 | step 1 | route=IT_Ticket | empId=24368 | query called at=10:02:27.993
2026-03-25 10:02:27.994 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-25 10:02:27.996 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-25 10:02:27.997 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-25 10:02:27.997 | step 3 | route=IT_Ticket | empId=24368 | apiMs=4.52 | totalMs=4.52
2026-03-25 10:03:04.490 | step 1 | route=HW_TicketFun | empId= | query called at=10:03:04.490
2026-03-25 10:03:04.501 | step 2 | route=HW_TicketFun | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=10.49
2026-03-25 10:03:04.501 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.24 | totalMs=11.24
2026-03-25 10:03:20.735 | step 1 | route=HW_TicketPost | empId=24368 | query called at=10:03:20.735
2026-03-25 10:03:20.762 | step 2 | route=HW_TicketPost | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=26.95
2026-03-25 10:03:20.765 | step 3 | route=HW_TicketPost | empId=24368 | apiMs=29.96 | totalMs=29.96
2026-03-25 10:03:20.767 | step 1 | route=HW_TicketPost | empId=24368 | query called at=10:03:20.767
2026-03-25 10:03:20.771 | step 2 | route=HW_TicketPost | empId=24368 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-25 10:03:20.771 | step 3 | route=HW_TicketPost | empId=24368 | apiMs=4.10 | totalMs=4.10
2026-03-25 10:03:20.772 | step 1 | route=HW_TicketPost | empId=24368 | query called at=10:03:20.772
2026-03-25 10:03:20.773 | step 2 | route=HW_TicketPost | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-25 10:03:20.773 | step 3 | route=HW_TicketPost | empId=24368 | apiMs=1.35 | totalMs=1.35
2026-03-25 10:03:20.773 | step 1 | route=HW_TicketPost | empId=24368 | query called at=10:03:20.773
2026-03-25 10:03:20.781 | step 2 | route=HW_TicketPost | empId=24368 | query=hw_ticket_save_proc_kpi | queryMs=7.93 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MANIKANDAN M/GNA0064, 7, NEED TO DONAR, 2, 8). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MANIKANDAN M/GNA0064,@type_iss=7,@issue_Describ=NEED TO DONAR,@severity=2,@compid=8,@date=25-Mar-2026,@Emplno=24368,@filepath=,@filepath2=,@mod_id=2)
2026-03-25 10:03:20.788 | step 5 | route=HW_TicketPost | empId=24368 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MANIKANDAN M/GNA0064, 7, NEED TO DONAR, 2, 8). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MANIKANDAN M/GNA0064,@type_iss=7,@issue_Describ=NEED TO DONAR,@severity=2,@compid=8,@date=25-Mar-2026,@Emplno=24368,@filepath=,@filepath2=,@mod_id=2)
2026-03-25 10:03:21.007 | step 1 | route=IT_Ticket | empId=24368 | query called at=10:03:21.007
2026-03-25 10:03:21.017 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-25 10:03:21.019 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-25 10:03:21.020 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-25 10:03:21.022 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-25 10:03:21.023 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-25 10:03:21.057 | step 2 | route=IT_Ticket | empId=24368 | query=VMS_Comp_login_proc | queryMs=33.81
2026-03-25 10:03:21.057 | step 3 | route=IT_Ticket | empId=24368 | apiMs=50.57 | totalMs=50.57
2026-03-25 10:03:21.057 | step 1 | route=IT_Ticket | empId=24368 | query called at=10:03:21.057
2026-03-25 10:03:21.059 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-25 10:03:21.060 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-25 10:03:21.062 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-25 10:03:21.062 | step 3 | route=IT_Ticket | empId=24368 | apiMs=4.35 | totalMs=4.35
2026-03-25 10:04:17.393 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:04:17.393
2026-03-25 10:04:17.403 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-03-25 10:04:17.407 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-25 10:04:17.410 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-25 10:04:17.414 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-25 10:04:17.415 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-25 10:04:17.432 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=17.48
2026-03-25 10:04:17.433 | step 3 | route=IT_Ticket | empId=41073 | apiMs=39.23 | totalMs=39.23
2026-03-25 10:04:17.433 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:04:17.433
2026-03-25 10:04:17.434 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 10:04:17.435 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-25 10:04:17.436 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-25 10:04:17.436 | step 3 | route=IT_Ticket | empId=41073 | apiMs=3.36 | totalMs=3.36
2026-03-25 10:05:42.448 | step 1 | route=IT_Ticket | empId=44099 | query called at=10:05:42.448
2026-03-25 10:05:42.458 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-25 10:05:42.460 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-25 10:05:42.461 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-25 10:05:42.463 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-25 10:05:42.464 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-25 10:05:42.499 | step 2 | route=IT_Ticket | empId=44099 | query=VMS_Comp_login_proc | queryMs=34.14
2026-03-25 10:05:42.499 | step 3 | route=IT_Ticket | empId=44099 | apiMs=51.37 | totalMs=51.37
2026-03-25 10:05:42.499 | step 1 | route=IT_Ticket | empId=44099 | query called at=10:05:42.499
2026-03-25 10:05:42.501 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-25 10:05:42.502 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-25 10:05:42.503 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-25 10:05:42.503 | step 3 | route=IT_Ticket | empId=44099 | apiMs=4.12 | totalMs=4.12
2026-03-25 10:07:17.907 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=10:07:17.907
2026-03-25 10:07:18.351 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=443.27
2026-03-25 10:07:18.351 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=443.92 | totalMs=443.92
2026-03-25 10:07:19.973 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=10:07:19.973
2026-03-25 10:07:19.984 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-03-25 10:07:19.987 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=14.48 | totalMs=14.48
2026-03-25 10:12:56.809 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:12:56.809
2026-03-25 10:12:56.830 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=20.24
2026-03-25 10:12:56.833 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=23.46 | totalMs=23.46
2026-03-25 10:12:56.835 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:12:56.835
2026-03-25 10:12:56.857 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=19.46
2026-03-25 10:12:56.859 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=23.59 | totalMs=23.59
2026-03-25 10:12:56.859 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:12:56.859
2026-03-25 10:12:56.861 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-25 10:12:56.861 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.05 | totalMs=2.05
2026-03-25 10:12:56.861 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:12:56.861
2026-03-25 10:12:56.862 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-25 10:12:56.863 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.34 | totalMs=1.34
2026-03-25 10:12:57.080 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:12:57.080
2026-03-25 10:12:57.090 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-03-25 10:12:57.091 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-25 10:12:57.092 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-25 10:12:57.093 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-25 10:12:57.095 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-25 10:12:57.129 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=34.23
2026-03-25 10:12:57.130 | step 3 | route=IT_Ticket | empId=41073 | apiMs=49.31 | totalMs=49.31
2026-03-25 10:12:57.130 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:12:57.130
2026-03-25 10:12:57.131 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-25 10:12:57.133 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-25 10:12:57.134 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-25 10:12:57.134 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.34 | totalMs=4.34
2026-03-25 10:13:15.828 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:13:15.828
2026-03-25 10:13:15.837 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.04
2026-03-25 10:13:15.841 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-25 10:13:15.845 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-25 10:13:15.848 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-25 10:13:15.849 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-03-25 10:13:15.881 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=31.4
2026-03-25 10:13:15.881 | step 3 | route=IT_Ticket | empId=59261 | apiMs=53.41 | totalMs=53.41
2026-03-25 10:13:15.881 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:13:15.881
2026-03-25 10:13:15.882 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-25 10:13:15.884 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-25 10:13:15.885 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-25 10:13:15.885 | step 3 | route=IT_Ticket | empId=59261 | apiMs=3.66 | totalMs=3.66
2026-03-25 10:13:24.054 | step 1 | route=IT_Ticket | empId=44099 | query called at=10:13:24.054
2026-03-25 10:13:24.064 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-03-25 10:13:24.068 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-25 10:13:24.072 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-25 10:13:24.075 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-25 10:13:24.076 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-25 10:13:24.110 | step 2 | route=IT_Ticket | empId=44099 | query=VMS_Comp_login_proc | queryMs=32.98
2026-03-25 10:13:24.110 | step 3 | route=IT_Ticket | empId=44099 | apiMs=55.82 | totalMs=55.82
2026-03-25 10:13:24.110 | step 1 | route=IT_Ticket | empId=44099 | query called at=10:13:24.110
2026-03-25 10:13:24.111 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-25 10:13:24.112 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-25 10:13:24.113 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-25 10:13:24.114 | step 3 | route=IT_Ticket | empId=44099 | apiMs=3.65 | totalMs=3.65
2026-03-25 10:13:29.290 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44099 | query called at=10:13:29.290
2026-03-25 10:13:29.472 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=181.79
2026-03-25 10:13:29.475 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44099 | apiMs=185.06 | totalMs=185.06
2026-03-25 10:13:32.210 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44099 | query called at=10:13:32.210
2026-03-25 10:13:32.222 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=11.73
2026-03-25 10:13:32.224 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44099 | apiMs=14.80 | totalMs=14.80
2026-03-25 10:13:35.393 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=10:13:35.393
2026-03-25 10:13:35.825 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=431.12
2026-03-25 10:13:35.828 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=434.21 | totalMs=434.21
2026-03-25 10:13:37.112 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=10:13:37.112
2026-03-25 10:13:37.124 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.38
2026-03-25 10:13:37.124 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=11.96 | totalMs=11.96
2026-03-25 10:15:05.050 | step 1 | route=IT_TicketPost | empId=44099 | query called at=10:15:05.050
2026-03-25 10:15:05.061 | step 2 | route=IT_TicketPost | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-25 10:15:05.061 | step 3 | route=IT_TicketPost | empId=44099 | apiMs=10.83 | totalMs=10.83
2026-03-25 10:15:05.061 | step 1 | route=IT_TicketPost | empId=44099 | query called at=10:15:05.061
2026-03-25 10:15:05.075 | step 2 | route=IT_TicketPost | empId=44099 | query=IT_Ticket_Save_SPOC | queryMs=13.68
2026-03-25 10:15:05.077 | step 3 | route=IT_TicketPost | empId=44099 | apiMs=16.07 | totalMs=16.07
2026-03-25 10:15:05.078 | step 1 | route=IT_TicketPost | empId=44099 | query called at=10:15:05.078
2026-03-25 10:15:05.080 | step 2 | route=IT_TicketPost | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-25 10:15:05.080 | step 3 | route=IT_TicketPost | empId=44099 | apiMs=2.40 | totalMs=2.40
2026-03-25 10:15:05.080 | step 1 | route=IT_TicketPost | empId=44099 | query called at=10:15:05.080
2026-03-25 10:15:05.082 | step 2 | route=IT_TicketPost | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-25 10:15:05.082 | step 3 | route=IT_TicketPost | empId=44099 | apiMs=1.63 | totalMs=1.63
2026-03-25 10:15:07.713 | step 1 | route=IT_Ticket | empId=44099 | query called at=10:15:07.713
2026-03-25 10:15:07.724 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-25 10:15:07.728 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-25 10:15:07.731 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-25 10:15:07.735 | step 2 | route=IT_Ticket | empId=44099 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-25 10:15:07.737 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-25 10:15:07.771 | step 2 | route=IT_Ticket | empId=44099 | query=VMS_Comp_login_proc | queryMs=34.22
2026-03-25 10:15:07.771 | step 3 | route=IT_Ticket | empId=44099 | apiMs=58.15 | totalMs=58.15
2026-03-25 10:15:07.772 | step 1 | route=IT_Ticket | empId=44099 | query called at=10:15:07.772
2026-03-25 10:15:07.773 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-25 10:15:07.774 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-25 10:15:07.776 | step 2 | route=IT_Ticket | empId=44099 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-25 10:15:07.776 | step 3 | route=IT_Ticket | empId=44099 | apiMs=4.47 | totalMs=4.47
2026-03-25 10:15:39.684 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:15:39.684
2026-03-25 10:15:39.696 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-25 10:15:39.698 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.14 | totalMs=14.14
2026-03-25 10:15:39.701 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:15:39.701
2026-03-25 10:15:39.719 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=15.19
2026-03-25 10:15:39.721 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=19.86 | totalMs=19.86
2026-03-25 10:15:39.721 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:15:39.721
2026-03-25 10:15:39.723 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-25 10:15:39.723 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.69 | totalMs=1.69
2026-03-25 10:15:39.957 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:15:39.957
2026-03-25 10:15:39.967 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-25 10:15:39.968 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-25 10:15:39.969 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-25 10:15:39.978 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.57
2026-03-25 10:15:40.000 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=21.05
2026-03-25 10:15:40.049 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=49.24
2026-03-25 10:15:40.049 | step 3 | route=IT_Ticket | empId=59261 | apiMs=92.81 | totalMs=92.81
2026-03-25 10:15:40.050 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:15:40.050
2026-03-25 10:15:40.055 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=5.46
2026-03-25 10:15:40.058 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.07
2026-03-25 10:15:40.059 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-25 10:15:40.059 | step 3 | route=IT_Ticket | empId=59261 | apiMs=9.07 | totalMs=9.07
2026-03-25 10:28:17.272 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:28:17.272
2026-03-25 10:28:17.300 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=27.74
2026-03-25 10:28:17.305 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-25 10:28:17.308 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-25 10:28:17.312 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-25 10:28:17.328 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=16.57
2026-03-25 10:28:17.355 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=25.66
2026-03-25 10:28:17.355 | step 3 | route=IT_Ticket | empId=39370 | apiMs=82.83 | totalMs=82.83
2026-03-25 10:28:17.355 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:28:17.355
2026-03-25 10:28:17.368 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=13.02
2026-03-25 10:28:17.369 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-25 10:28:17.370 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-25 10:28:17.370 | step 3 | route=IT_Ticket | empId=39370 | apiMs=15.40 | totalMs=15.40
2026-03-25 10:28:25.861 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=10:28:25.861
2026-03-25 10:28:26.158 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=295.95
2026-03-25 10:28:26.158 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=296.52 | totalMs=296.52
2026-03-25 10:28:27.641 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=10:28:27.641
2026-03-25 10:28:27.652 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.13
2026-03-25 10:28:27.655 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=13.86 | totalMs=13.86
2026-03-25 10:29:03.667 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:29:03.667
2026-03-25 10:29:03.677 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-25 10:29:03.680 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=12.83 | totalMs=12.83
2026-03-25 10:29:03.683 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:29:03.683
2026-03-25 10:29:03.732 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=47.27
2026-03-25 10:29:03.734 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=51.91 | totalMs=51.91
2026-03-25 10:29:03.735 | step 1 | route=IT_TicketPost | empId=39370 | query called at=10:29:03.735
2026-03-25 10:29:03.736 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-25 10:29:03.737 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=1.94 | totalMs=1.94
2026-03-25 10:29:04.172 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:29:04.172
2026-03-25 10:29:04.182 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-25 10:29:04.184 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-03-25 10:29:04.185 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-25 10:29:04.186 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-25 10:29:04.188 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-25 10:29:04.221 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=32.97
2026-03-25 10:29:04.221 | step 3 | route=IT_Ticket | empId=39370 | apiMs=49.34 | totalMs=49.34
2026-03-25 10:29:04.221 | step 1 | route=IT_Ticket | empId=39370 | query called at=10:29:04.221
2026-03-25 10:29:04.223 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-25 10:29:04.224 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-25 10:29:04.225 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-25 10:29:04.225 | step 3 | route=IT_Ticket | empId=39370 | apiMs=3.93 | totalMs=3.93
2026-03-25 10:36:23.840 | step 1 | route=IT_Ticket | empId=52188 | query called at=10:36:23.840
2026-03-25 10:36:23.851 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-25 10:36:23.852 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-25 10:36:23.854 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-25 10:36:23.855 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-25 10:36:23.856 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-25 10:36:23.891 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=34.52
2026-03-25 10:36:23.891 | step 3 | route=IT_Ticket | empId=52188 | apiMs=51.88 | totalMs=51.88
2026-03-25 10:36:23.892 | step 1 | route=IT_Ticket | empId=52188 | query called at=10:36:23.892
2026-03-25 10:36:23.893 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-25 10:36:23.894 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 10:36:23.896 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 10:36:23.896 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.16 | totalMs=4.16
2026-03-25 10:36:26.293 | step 1 | route=IT_Ticket_Report | empId=52188 | query called at=10:36:26.293
2026-03-25 10:36:27.432 | step 2 | route=IT_Ticket_Report | empId=52188 | query=kpi_it_ticket_report_page_proc | queryMs=1138.97
2026-03-25 10:36:27.433 | step 3 | route=IT_Ticket_Report | empId=52188 | apiMs=1,139.56 | totalMs=1,139.56
2026-03-25 10:36:27.829 | step 4 | route=pageRenderd | empId=52188 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:36:27.829
2026-03-25 10:38:13.569 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=10:38:13.569
2026-03-25 10:38:13.613 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=43.79
2026-03-25 10:38:13.616 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=46.86 | totalMs=46.86
2026-03-25 10:38:16.315 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:38:16.315
2026-03-25 10:48:16.192 | step 1 | route=IT_Ticket | empId=253 | query called at=10:48:16.192
2026-03-25 10:48:16.202 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-25 10:48:16.204 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-25 10:48:16.205 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-25 10:48:16.206 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-25 10:48:16.208 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-25 10:48:16.241 | step 2 | route=IT_Ticket | empId=253 | query=VMS_Comp_login_proc | queryMs=32.96
2026-03-25 10:48:16.241 | step 3 | route=IT_Ticket | empId=253 | apiMs=48.95 | totalMs=48.95
2026-03-25 10:48:16.241 | step 1 | route=IT_Ticket | empId=253 | query called at=10:48:16.241
2026-03-25 10:48:16.243 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-25 10:48:16.244 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 10:48:16.245 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-25 10:48:16.246 | step 3 | route=IT_Ticket | empId=253 | apiMs=4.15 | totalMs=4.15
2026-03-25 10:50:48.529 | step 1 | route=Ticket_Entry_SPOC_Module | empId=253 | query called at=10:50:48.529
2026-03-25 10:50:48.669 | step 2 | route=Ticket_Entry_SPOC_Module | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=139.32
2026-03-25 10:50:48.672 | step 3 | route=Ticket_Entry_SPOC_Module | empId=253 | apiMs=142.64 | totalMs=142.64
2026-03-25 10:50:58.817 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=253 | query called at=10:50:58.817
2026-03-25 10:50:58.835 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=14.69
2026-03-25 10:50:58.837 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=253 | apiMs=19.95 | totalMs=19.95
2026-03-25 10:52:04.427 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=10:52:04.427
2026-03-25 10:52:04.449 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=21.15
2026-03-25 10:52:04.449 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=22.05 | totalMs=22.05
2026-03-25 10:52:04.816 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:52:04.816
2026-03-25 10:53:02.568 | step 1 | route=IT_TicketPost | empId=253 | query called at=10:53:02.568
2026-03-25 10:53:02.579 | step 2 | route=IT_TicketPost | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-25 10:53:02.579 | step 3 | route=IT_TicketPost | empId=253 | apiMs=10.49 | totalMs=10.49
2026-03-25 10:53:02.579 | step 1 | route=IT_TicketPost | empId=253 | query called at=10:53:02.579
2026-03-25 10:53:02.601 | step 2 | route=IT_TicketPost | empId=253 | query=IT_Ticket_Save_SPOC | queryMs=21.48
2026-03-25 10:53:02.610 | step 3 | route=IT_TicketPost | empId=253 | apiMs=31.38 | totalMs=31.38
2026-03-25 10:53:02.611 | step 1 | route=IT_TicketPost | empId=253 | query called at=10:53:02.611
2026-03-25 10:53:02.612 | step 2 | route=IT_TicketPost | empId=253 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-03-25 10:53:02.612 | step 3 | route=IT_TicketPost | empId=253 | apiMs=1.86 | totalMs=1.86
2026-03-25 10:53:02.613 | step 1 | route=IT_TicketPost | empId=253 | query called at=10:53:02.613
2026-03-25 10:53:02.614 | step 2 | route=IT_TicketPost | empId=253 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-25 10:53:02.614 | step 3 | route=IT_TicketPost | empId=253 | apiMs=1.30 | totalMs=1.30
2026-03-25 10:53:05.851 | step 1 | route=IT_Ticket | empId=253 | query called at=10:53:05.851
2026-03-25 10:53:05.864 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-25 10:53:05.867 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-25 10:53:05.871 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-25 10:53:05.872 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-25 10:53:05.874 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-25 10:53:05.906 | step 2 | route=IT_Ticket | empId=253 | query=VMS_Comp_login_proc | queryMs=32.48
2026-03-25 10:53:05.907 | step 3 | route=IT_Ticket | empId=253 | apiMs=55.34 | totalMs=55.34
2026-03-25 10:53:05.907 | step 1 | route=IT_Ticket | empId=253 | query called at=10:53:05.907
2026-03-25 10:53:05.908 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-25 10:53:05.909 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-25 10:53:05.911 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-25 10:53:05.911 | step 3 | route=IT_Ticket | empId=253 | apiMs=3.99 | totalMs=3.99
2026-03-25 10:57:27.946 | step 1 | route=IT_Ticket | empId=52989 | query called at=10:57:27.946
2026-03-25 10:57:27.957 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-25 10:57:27.961 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-25 10:57:27.964 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-25 10:57:27.968 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-25 10:57:27.969 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-25 10:57:28.003 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=33.54
2026-03-25 10:57:28.003 | step 3 | route=IT_Ticket | empId=52989 | apiMs=57.03 | totalMs=57.03
2026-03-25 10:57:28.003 | step 1 | route=IT_Ticket | empId=52989 | query called at=10:57:28.003
2026-03-25 10:57:28.005 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-25 10:57:28.006 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-25 10:57:28.007 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-25 10:57:28.008 | step 3 | route=IT_Ticket | empId=52989 | apiMs=4.18 | totalMs=4.18
2026-03-25 10:57:53.942 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52989 | query called at=10:57:53.942
2026-03-25 10:57:54.205 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=262.66
2026-03-25 10:57:54.207 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52989 | apiMs=265.69 | totalMs=265.69
2026-03-25 10:58:02.375 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query called at=10:58:02.375
2026-03-25 10:58:02.387 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-03-25 10:58:02.387 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52989 | apiMs=11.89 | totalMs=11.89
2026-03-25 10:59:28.459 | step 1 | route=IT_TicketPost | empId=52989 | query called at=10:59:28.459
2026-03-25 10:59:28.469 | step 2 | route=IT_TicketPost | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-03-25 10:59:28.469 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=9.86 | totalMs=9.86
2026-03-25 10:59:28.469 | step 1 | route=IT_TicketPost | empId=52989 | query called at=10:59:28.469
2026-03-25 10:59:28.487 | step 2 | route=IT_TicketPost | empId=52989 | query=IT_Ticket_Save_SPOC | queryMs=17.12
2026-03-25 10:59:28.492 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=22.86 | totalMs=22.86
2026-03-25 10:59:28.493 | step 1 | route=IT_TicketPost | empId=52989 | query called at=10:59:28.493
2026-03-25 10:59:28.494 | step 2 | route=IT_TicketPost | empId=52989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-25 10:59:28.494 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=1.60 | totalMs=1.60
2026-03-25 10:59:28.712 | step 1 | route=IT_Ticket | empId=52989 | query called at=10:59:28.712
2026-03-25 10:59:28.722 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-25 10:59:28.723 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-25 10:59:28.725 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-25 10:59:28.726 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-25 10:59:28.727 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-25 10:59:28.752 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=24.96
2026-03-25 10:59:28.752 | step 3 | route=IT_Ticket | empId=52989 | apiMs=40.20 | totalMs=40.20
2026-03-25 10:59:28.753 | step 1 | route=IT_Ticket | empId=52989 | query called at=10:59:28.753
2026-03-25 10:59:28.754 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-25 10:59:28.755 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-25 10:59:28.756 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-25 10:59:28.756 | step 3 | route=IT_Ticket | empId=52989 | apiMs=3.54 | totalMs=3.54
2026-03-25 11:00:21.850 | step 1 | route=Ticket_SPOC_Approve | empId=47304 | query called at=11:00:21.850
2026-03-25 11:00:21.871 | step 2 | route=Ticket_SPOC_Approve | empId=47304 | query=IT_TIcket_SPOCApp_Report | queryMs=20.15
2026-03-25 11:00:21.871 | step 3 | route=Ticket_SPOC_Approve | empId=47304 | apiMs=20.75 | totalMs=20.75
2026-03-25 11:00:22.218 | step 4 | route=pageRenderd | empId=47304 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:00:22.218
2026-03-25 11:00:39.872 | step 1 | route=SPOC_Entry_Save | empId=47304 | query called at=11:00:39.872
2026-03-25 11:00:40.571 | step 2 | route=SPOC_Entry_Save | empId=47304 | query=IT_Ticket_Update_SPOC | queryMs=698.24
2026-03-25 11:00:40.734 | step 3 | route=SPOC_Entry_Save | empId=47304 | apiMs=861.64 | totalMs=861.64
2026-03-25 11:00:40.737 | step 1 | route=SPOC_Entry_Save | empId=47304 | query called at=11:00:40.737
2026-03-25 11:00:40.741 | step 2 | route=SPOC_Entry_Save | empId=47304 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-25 11:00:40.744 | step 2 | route=SPOC_Entry_Save | empId=47304 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-25 11:00:40.745 | step 2 | route=SPOC_Entry_Save | empId=47304 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-25 11:00:40.746 | step 3 | route=SPOC_Entry_Save | empId=47304 | apiMs=8.90 | totalMs=8.90
2026-03-25 11:00:40.966 | step 1 | route=Ticket_SPOC_Approve | empId=47304 | query called at=11:00:40.966
2026-03-25 11:00:40.981 | step 2 | route=Ticket_SPOC_Approve | empId=47304 | query=IT_TIcket_SPOCApp_Report | queryMs=15.67
2026-03-25 11:00:40.982 | step 3 | route=Ticket_SPOC_Approve | empId=47304 | apiMs=16.16 | totalMs=16.16
2026-03-25 11:00:41.285 | step 4 | route=pageRenderd | empId=47304 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:00:41.285
2026-03-25 11:01:53.533 | step 4 | route=pageRenderd | empId=47304 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:01:53.533
2026-03-25 11:02:18.160 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:02:18.160
2026-03-25 11:02:18.175 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=14.7
2026-03-25 11:02:18.183 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-03-25 11:02:18.191 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-03-25 11:02:18.200 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=8.26
2026-03-25 11:02:18.209 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=8.39
2026-03-25 11:02:18.244 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=35.7
2026-03-25 11:02:18.245 | step 3 | route=IT_Ticket | empId=52989 | apiMs=85.10 | totalMs=85.10
2026-03-25 11:02:18.245 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:02:18.245
2026-03-25 11:02:18.253 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=7.78
2026-03-25 11:02:18.261 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-03-25 11:02:18.269 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-25 11:02:18.270 | step 3 | route=IT_Ticket | empId=52989 | apiMs=24.74 | totalMs=24.74
2026-03-25 11:02:33.926 | step 1 | route=Ticket_SPOC_Approve | empId=52989 | query called at=11:02:33.926
2026-03-25 11:02:33.943 | step 2 | route=Ticket_SPOC_Approve | empId=52989 | query=IT_TIcket_SPOCApp_Report | queryMs=16.31
2026-03-25 11:02:33.946 | step 3 | route=Ticket_SPOC_Approve | empId=52989 | apiMs=19.74 | totalMs=19.74
2026-03-25 11:02:34.264 | step 4 | route=pageRenderd | empId=52989 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:02:34.264
2026-03-25 11:02:38.398 | step 1 | route=IT_Ticket | empId=50239 | query called at=11:02:38.398
2026-03-25 11:02:38.408 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-03-25 11:02:38.412 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-25 11:02:38.415 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-25 11:02:38.419 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-25 11:02:38.420 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-25 11:02:38.455 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=34.58
2026-03-25 11:02:38.455 | step 3 | route=IT_Ticket | empId=50239 | apiMs=57.17 | totalMs=57.17
2026-03-25 11:02:38.455 | step 1 | route=IT_Ticket | empId=50239 | query called at=11:02:38.455
2026-03-25 11:02:38.457 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-25 11:02:38.458 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-25 11:02:38.459 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-25 11:02:38.459 | step 3 | route=IT_Ticket | empId=50239 | apiMs=4.03 | totalMs=4.03
2026-03-25 11:02:44.113 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50239 | query called at=11:02:44.113
2026-03-25 11:02:44.778 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=664.58
2026-03-25 11:02:44.778 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50239 | apiMs=665.27 | totalMs=665.27
2026-03-25 11:02:46.583 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query called at=11:02:46.583
2026-03-25 11:02:46.814 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=227.82
2026-03-25 11:02:46.817 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50239 | apiMs=233.45 | totalMs=233.45
2026-03-25 11:03:13.717 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:03:13.717
2026-03-25 11:03:13.736 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=18.73
2026-03-25 11:03:13.741 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-25 11:03:13.745 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-25 11:03:13.748 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-25 11:03:13.750 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-25 11:03:13.779 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=29.4
2026-03-25 11:03:13.780 | step 3 | route=IT_Ticket | empId=52989 | apiMs=63.29 | totalMs=63.29
2026-03-25 11:03:13.780 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:03:13.780
2026-03-25 11:03:13.782 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.66
2026-03-25 11:03:13.784 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-25 11:03:13.785 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-25 11:03:13.786 | step 3 | route=IT_Ticket | empId=52989 | apiMs=5.40 | totalMs=5.40
2026-03-25 11:03:21.344 | step 1 | route=IT_Ticket_Report | empId=52989 | query called at=11:03:21.344
2026-03-25 11:03:21.405 | step 2 | route=IT_Ticket_Report | empId=52989 | query=kpi_it_ticket_report_page_proc | queryMs=57.76
2026-03-25 11:03:21.408 | step 3 | route=IT_Ticket_Report | empId=52989 | apiMs=64.36 | totalMs=64.36
2026-03-25 11:03:21.736 | step 4 | route=pageRenderd | empId=52989 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:03:21.736
2026-03-25 11:04:02.771 | step 1 | route=IT_TicketPost | empId=50239 | query called at=11:04:02.771
2026-03-25 11:04:02.784 | step 2 | route=IT_TicketPost | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-03-25 11:04:02.787 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=16.06 | totalMs=16.06
2026-03-25 11:04:02.790 | step 1 | route=IT_TicketPost | empId=50239 | query called at=11:04:02.790
2026-03-25 11:04:02.842 | step 2 | route=IT_TicketPost | empId=50239 | query=IT_Ticket_Save_SPOC | queryMs=49.6
2026-03-25 11:04:02.845 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=54.79 | totalMs=54.79
2026-03-25 11:04:02.845 | step 1 | route=IT_TicketPost | empId=50239 | query called at=11:04:02.845
2026-03-25 11:04:02.847 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-25 11:04:02.848 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=2.47 | totalMs=2.47
2026-03-25 11:04:03.127 | step 1 | route=IT_Ticket | empId=50239 | query called at=11:04:03.127
2026-03-25 11:04:03.137 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-25 11:04:03.138 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-25 11:04:03.140 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-25 11:04:03.141 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-25 11:04:03.142 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-25 11:04:03.161 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=18.37
2026-03-25 11:04:03.161 | step 3 | route=IT_Ticket | empId=50239 | apiMs=34.31 | totalMs=34.31
2026-03-25 11:04:03.161 | step 1 | route=IT_Ticket | empId=50239 | query called at=11:04:03.161
2026-03-25 11:04:03.163 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-25 11:04:03.164 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-25 11:04:03.165 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-25 11:04:03.166 | step 3 | route=IT_Ticket | empId=50239 | apiMs=4.14 | totalMs=4.14
2026-03-25 11:04:54.657 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:04:54.657
2026-03-25 11:04:54.669 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.32
2026-03-25 11:04:54.671 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.28
2026-03-25 11:04:54.673 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-25 11:04:54.674 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-25 11:04:54.683 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.6
2026-03-25 11:04:54.730 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=46.9
2026-03-25 11:04:54.730 | step 3 | route=IT_Ticket | empId=51415 | apiMs=73.75 | totalMs=73.75
2026-03-25 11:04:54.731 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:04:54.731
2026-03-25 11:04:54.732 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-25 11:04:54.735 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.92
2026-03-25 11:04:54.736 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-25 11:04:54.736 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.33 | totalMs=5.33
2026-03-25 11:04:59.415 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:04:59.415
2026-03-25 11:04:59.470 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.15
2026-03-25 11:04:59.473 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.48 | totalMs=57.48
2026-03-25 11:05:13.253 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:05:13.253
2026-03-25 11:05:13.265 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.95
2026-03-25 11:05:13.268 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.36 | totalMs=15.36
2026-03-25 11:05:36.011 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:36.011
2026-03-25 11:05:36.021 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-25 11:05:36.025 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.66 | totalMs=13.66
2026-03-25 11:05:36.028 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:36.028
2026-03-25 11:05:37.080 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1050.02
2026-03-25 11:05:37.089 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1,061.57 | totalMs=1,061.57
2026-03-25 11:05:37.089 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:37.089
2026-03-25 11:05:37.091 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-25 11:05:37.092 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.18 | totalMs=2.18
2026-03-25 11:05:37.092 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:37.092
2026-03-25 11:05:37.093 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-25 11:05:37.094 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.55 | totalMs=1.55
2026-03-25 11:05:39.407 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:05:39.407
2026-03-25 11:05:39.420 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-25 11:05:39.424 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-25 11:05:39.426 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-25 11:05:39.427 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-25 11:05:39.428 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-25 11:05:39.463 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.58
2026-03-25 11:05:39.463 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.24 | totalMs=56.24
2026-03-25 11:05:39.464 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:05:39.464
2026-03-25 11:05:39.466 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-25 11:05:39.467 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-25 11:05:39.468 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-25 11:05:39.468 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.44 | totalMs=4.44
2026-03-25 11:05:50.267 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:05:50.267
2026-03-25 11:05:50.339 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=71.48
2026-03-25 11:05:50.342 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=74.50 | totalMs=74.50
2026-03-25 11:05:58.884 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:05:58.884
2026-03-25 11:05:58.895 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-03-25 11:05:58.898 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.30 | totalMs=14.30
2026-03-25 11:06:06.193 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:06.193
2026-03-25 11:06:06.203 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-25 11:06:06.206 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.56 | totalMs=13.56
2026-03-25 11:06:06.209 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:06.209
2026-03-25 11:06:06.240 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=29.07
2026-03-25 11:06:06.270 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=60.91 | totalMs=60.91
2026-03-25 11:06:06.270 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:06.270
2026-03-25 11:06:06.272 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-25 11:06:06.272 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.41 | totalMs=2.41
2026-03-25 11:06:06.273 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:06.273
2026-03-25 11:06:06.274 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-25 11:06:06.274 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.59 | totalMs=1.59
2026-03-25 11:06:08.881 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:08.881
2026-03-25 11:06:08.892 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-03-25 11:06:08.896 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-25 11:06:08.899 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-25 11:06:08.901 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-25 11:06:08.903 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-25 11:06:08.937 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.28
2026-03-25 11:06:08.937 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.39 | totalMs=56.39
2026-03-25 11:06:08.938 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:08.938
2026-03-25 11:06:08.939 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-25 11:06:08.941 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-25 11:06:08.942 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 11:06:08.942 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.51 | totalMs=4.51
2026-03-25 11:06:48.144 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:06:48.144
2026-03-25 11:06:48.201 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=56.09
2026-03-25 11:06:48.205 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.44 | totalMs=60.44
2026-03-25 11:06:51.345 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:06:51.345
2026-03-25 11:06:51.357 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-03-25 11:06:51.358 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.36 | totalMs=12.36
2026-03-25 11:07:06.900 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:06.900
2026-03-25 11:07:06.911 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-25 11:07:06.911 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.96 | totalMs=10.96
2026-03-25 11:07:06.912 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:06.912
2026-03-25 11:07:07.586 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=673.69
2026-03-25 11:07:07.593 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=681.32 | totalMs=681.32
2026-03-25 11:07:07.593 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:07.593
2026-03-25 11:07:07.596 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-03-25 11:07:07.596 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.79 | totalMs=2.79
2026-03-25 11:07:07.597 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:07.597
2026-03-25 11:07:07.598 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-25 11:07:07.599 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.10 | totalMs=2.10
2026-03-25 11:07:11.228 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:07:11.228
2026-03-25 11:07:11.246 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.4
2026-03-25 11:07:11.252 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.63
2026-03-25 11:07:11.256 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-25 11:07:11.257 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-25 11:07:11.267 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=9
2026-03-25 11:07:11.329 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=61.88
2026-03-25 11:07:11.329 | step 3 | route=IT_Ticket | empId=51415 | apiMs=101.22 | totalMs=101.22
2026-03-25 11:07:11.330 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:07:11.330
2026-03-25 11:07:11.331 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-25 11:07:11.332 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-25 11:07:11.333 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-25 11:07:11.334 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.05 | totalMs=4.05
2026-03-25 11:07:17.957 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:07:17.957
2026-03-25 11:07:18.162 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=202.7
2026-03-25 11:07:18.165 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=208.25 | totalMs=208.25
2026-03-25 11:07:33.806 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:07:33.806
2026-03-25 11:07:33.829 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=22.76
2026-03-25 11:07:33.830 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=23.47 | totalMs=23.47
2026-03-25 11:07:47.870 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:47.870
2026-03-25 11:07:47.888 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.03
2026-03-25 11:07:47.890 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=20.22 | totalMs=20.22
2026-03-25 11:07:47.891 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:47.891
2026-03-25 11:07:47.933 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=42.58
2026-03-25 11:07:47.977 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=86.79 | totalMs=86.79
2026-03-25 11:07:47.978 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:47.978
2026-03-25 11:07:47.987 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.59
2026-03-25 11:07:47.987 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.23 | totalMs=9.23
2026-03-25 11:07:47.987 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:47.987
2026-03-25 11:07:47.990 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.59
2026-03-25 11:07:47.990 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.21 | totalMs=3.21
2026-03-25 11:07:49.925 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:07:49.925
2026-03-25 11:07:49.942 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.44
2026-03-25 11:07:49.950 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.84
2026-03-25 11:07:49.958 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-03-25 11:07:49.969 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-25 11:07:49.981 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=11.11
2026-03-25 11:07:50.034 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=52.8
2026-03-25 11:07:50.034 | step 3 | route=IT_Ticket | empId=51415 | apiMs=108.89 | totalMs=108.89
2026-03-25 11:07:50.035 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:07:50.035
2026-03-25 11:07:50.043 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.78
2026-03-25 11:07:50.051 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-25 11:07:50.060 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-25 11:07:50.060 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.27 | totalMs=25.27
2026-03-25 11:08:09.228 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:08:09.228
2026-03-25 11:08:09.269 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=40.84
2026-03-25 11:08:09.270 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=41.58 | totalMs=41.58
2026-03-25 11:08:10.015 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:08:10.015
2026-03-25 11:08:17.423 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:08:17.423
2026-03-25 11:08:19.414 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1990.64
2026-03-25 11:08:19.447 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=29.71
2026-03-25 11:08:19.468 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=19.16
2026-03-25 11:08:19.473 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.93
2026-03-25 11:08:19.475 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=2,052.09 | totalMs=2,052.09
2026-03-25 11:08:19.475 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:08:19.475
2026-03-25 11:08:19.478 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-25 11:08:19.479 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-25 11:08:19.480 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-25 11:08:19.480 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.75 | totalMs=4.75
2026-03-25 11:08:23.080 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:08:23.080
2026-03-25 11:08:23.084 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.28
2026-03-25 11:08:23.088 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-25 11:08:23.091 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-25 11:08:23.094 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=13.38 | totalMs=13.38
2026-03-25 11:08:24.038 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:08:24.038
2026-03-25 11:08:24.040 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-25 11:08:24.041 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-25 11:08:24.043 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-25 11:08:24.043 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.87 | totalMs=4.87
2026-03-25 11:08:25.865 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:08:25.865
2026-03-25 11:08:25.867 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-25 11:08:25.868 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-25 11:08:25.870 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-25 11:08:25.870 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.69 | totalMs=4.69
2026-03-25 11:08:27.837 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:08:27.837
2026-03-25 11:08:27.873 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.77
2026-03-25 11:08:27.873 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.51 | totalMs=36.51
2026-03-25 11:08:29.093 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:08:29.093
2026-03-25 11:08:57.629 | step 1 | route=IT_Ticket | empId=60384 | query called at=11:08:57.629
2026-03-25 11:08:57.640 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-25 11:08:57.642 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-25 11:08:57.643 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-25 11:08:57.644 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-25 11:08:57.646 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-25 11:08:57.680 | step 2 | route=IT_Ticket | empId=60384 | query=VMS_Comp_login_proc | queryMs=33.7
2026-03-25 11:08:57.680 | step 3 | route=IT_Ticket | empId=60384 | apiMs=50.41 | totalMs=50.41
2026-03-25 11:08:57.680 | step 1 | route=IT_Ticket | empId=60384 | query called at=11:08:57.680
2026-03-25 11:08:57.682 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-25 11:08:57.683 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-25 11:08:57.684 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-25 11:08:57.684 | step 3 | route=IT_Ticket | empId=60384 | apiMs=4.00 | totalMs=4.00
2026-03-25 11:09:02.642 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60384 | query called at=11:09:02.642
2026-03-25 11:09:02.779 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=136.27
2026-03-25 11:09:02.781 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60384 | apiMs=139.26 | totalMs=139.26
2026-03-25 11:09:04.231 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60384 | query called at=11:09:04.231
2026-03-25 11:09:04.267 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=33.93
2026-03-25 11:09:04.270 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60384 | apiMs=39.02 | totalMs=39.02
2026-03-25 11:09:22.022 | step 1 | route=IT_TicketPost | empId=60384 | query called at=11:09:22.022
2026-03-25 11:09:22.033 | step 2 | route=IT_TicketPost | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-25 11:09:22.033 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=10.62 | totalMs=10.62
2026-03-25 11:09:22.033 | step 1 | route=IT_TicketPost | empId=60384 | query called at=11:09:22.033
2026-03-25 11:09:22.036 | step 2 | route=IT_TicketPost | empId=60384 | query=IT_Ticket_Save_SPOC | queryMs=2.12
2026-03-25 11:09:22.041 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=7.60 | totalMs=7.60
2026-03-25 11:09:22.041 | step 1 | route=IT_TicketPost | empId=60384 | query called at=11:09:22.041
2026-03-25 11:09:22.043 | step 2 | route=IT_TicketPost | empId=60384 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-25 11:09:22.044 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=2.21 | totalMs=2.21
2026-03-25 11:09:22.044 | step 1 | route=IT_TicketPost | empId=60384 | query called at=11:09:22.044
2026-03-25 11:09:22.045 | step 2 | route=IT_TicketPost | empId=60384 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-25 11:09:22.045 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=1.51 | totalMs=1.51
2026-03-25 11:09:26.005 | step 1 | route=IT_Ticket | empId=60384 | query called at=11:09:26.005
2026-03-25 11:09:26.018 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-25 11:09:26.022 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-25 11:09:26.024 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-25 11:09:26.025 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-25 11:09:26.026 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-25 11:09:26.061 | step 2 | route=IT_Ticket | empId=60384 | query=VMS_Comp_login_proc | queryMs=34.01
2026-03-25 11:09:26.061 | step 3 | route=IT_Ticket | empId=60384 | apiMs=55.73 | totalMs=55.73
2026-03-25 11:09:26.061 | step 1 | route=IT_Ticket | empId=60384 | query called at=11:09:26.061
2026-03-25 11:09:26.063 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-25 11:09:26.064 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-25 11:09:26.066 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-25 11:09:26.066 | step 3 | route=IT_Ticket | empId=60384 | apiMs=4.56 | totalMs=4.56
2026-03-25 11:11:21.979 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:11:21.979
2026-03-25 11:11:22.036 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=56.1
2026-03-25 11:11:22.039 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.49 | totalMs=59.49
2026-03-25 11:11:30.185 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:11:30.185
2026-03-25 11:11:30.201 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.95
2026-03-25 11:11:30.205 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.50 | totalMs=19.50
2026-03-25 11:11:47.119 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:11:47.119
2026-03-25 11:11:47.133 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.93
2026-03-25 11:11:47.136 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.31 | totalMs=17.31
2026-03-25 11:11:47.139 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:11:47.139
2026-03-25 11:11:47.810 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=668.85
2026-03-25 11:11:47.949 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=810.47 | totalMs=810.47
2026-03-25 11:11:47.950 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:11:47.950
2026-03-25 11:11:47.952 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-25 11:11:47.952 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.47 | totalMs=2.47
2026-03-25 11:11:47.952 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:11:47.952
2026-03-25 11:11:47.954 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-25 11:11:47.954 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.64 | totalMs=1.64
2026-03-25 11:11:51.812 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:11:51.812
2026-03-25 11:11:51.822 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-25 11:11:51.827 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-25 11:11:51.831 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-25 11:11:51.832 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-25 11:11:51.834 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-25 11:11:51.867 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=33.45
2026-03-25 11:11:51.868 | step 3 | route=IT_Ticket | empId=51415 | apiMs=55.33 | totalMs=55.33
2026-03-25 11:11:51.868 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:11:51.868
2026-03-25 11:11:51.869 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-25 11:11:51.871 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-25 11:11:51.872 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 11:11:51.872 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.20 | totalMs=4.20
2026-03-25 11:11:57.413 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:11:57.413
2026-03-25 11:11:57.468 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.54
2026-03-25 11:11:57.471 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.03 | totalMs=58.03
2026-03-25 11:12:03.881 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:12:03.881
2026-03-25 11:12:03.892 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-25 11:12:03.896 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.64 | totalMs=14.64
2026-03-25 11:12:10.689 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:10.689
2026-03-25 11:12:10.699 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-25 11:12:10.700 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.73 | totalMs=10.73
2026-03-25 11:12:10.700 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:10.700
2026-03-25 11:12:10.712 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.39
2026-03-25 11:12:10.721 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=20.73 | totalMs=20.73
2026-03-25 11:12:10.721 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:10.721
2026-03-25 11:12:10.723 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-25 11:12:10.723 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.01 | totalMs=2.01
2026-03-25 11:12:10.723 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:10.723
2026-03-25 11:12:10.725 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-25 11:12:10.725 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.59 | totalMs=1.59
2026-03-25 11:12:13.517 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:13.517
2026-03-25 11:12:13.527 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-03-25 11:12:13.531 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-25 11:12:13.536 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-25 11:12:13.537 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-25 11:12:13.538 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-25 11:12:13.573 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=34.23
2026-03-25 11:12:13.573 | step 3 | route=IT_Ticket | empId=51415 | apiMs=55.80 | totalMs=55.80
2026-03-25 11:12:13.574 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:13.574
2026-03-25 11:12:13.575 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-25 11:12:13.576 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-25 11:12:13.578 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-25 11:12:13.578 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.23 | totalMs=4.23
2026-03-25 11:12:19.217 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:12:19.217
2026-03-25 11:12:19.272 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=53.92
2026-03-25 11:12:19.274 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.13 | totalMs=57.13
2026-03-25 11:12:32.038 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:12:32.038
2026-03-25 11:12:32.049 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-03-25 11:12:32.052 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.23 | totalMs=14.23
2026-03-25 11:12:43.938 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:43.938
2026-03-25 11:12:43.952 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.2
2026-03-25 11:12:43.955 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.78 | totalMs=16.78
2026-03-25 11:12:43.957 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:43.957
2026-03-25 11:12:43.963 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.62
2026-03-25 11:12:43.965 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.98 | totalMs=7.98
2026-03-25 11:12:43.965 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:43.965
2026-03-25 11:12:43.968 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-25 11:12:43.968 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.34 | totalMs=2.34
2026-03-25 11:12:43.968 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:43.968
2026-03-25 11:12:43.969 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-25 11:12:43.970 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.55 | totalMs=1.55
2026-03-25 11:12:47.022 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:47.022
2026-03-25 11:12:47.090 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=67.47
2026-03-25 11:12:47.109 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.85
2026-03-25 11:12:47.115 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.15
2026-03-25 11:12:47.116 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-25 11:12:47.119 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=3.01
2026-03-25 11:12:47.189 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=69.31
2026-03-25 11:12:47.189 | step 3 | route=IT_Ticket | empId=51415 | apiMs=167.61 | totalMs=167.61
2026-03-25 11:12:47.190 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:47.190
2026-03-25 11:12:47.195 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=4.22
2026-03-25 11:12:47.196 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-25 11:12:47.197 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-25 11:12:47.197 | step 3 | route=IT_Ticket | empId=51415 | apiMs=7.13 | totalMs=7.13
2026-03-25 11:12:48.432 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:12:48.432
2026-03-25 11:12:48.471 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=38.38
2026-03-25 11:12:48.474 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=41.60 | totalMs=41.60
2026-03-25 11:12:49.262 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:49.262
2026-03-25 11:12:54.021 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:12:54.021
2026-03-25 11:12:54.042 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=20.78
2026-03-25 11:12:54.085 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=38.43
2026-03-25 11:12:54.155 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=44.5
2026-03-25 11:12:54.166 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=145.14 | totalMs=145.14
2026-03-25 11:12:54.167 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:12:54.167
2026-03-25 11:12:54.170 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-25 11:12:54.172 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-25 11:12:54.174 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-25 11:12:54.174 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.45 | totalMs=7.45
2026-03-25 11:12:56.079 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:12:56.079
2026-03-25 11:12:56.081 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-25 11:12:56.084 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-25 11:12:56.088 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-25 11:12:56.090 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=11.23 | totalMs=11.23
2026-03-25 11:12:57.206 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:12:57.206
2026-03-25 11:12:57.208 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-25 11:12:57.210 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-25 11:12:57.211 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-25 11:12:57.211 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.97 | totalMs=4.97
2026-03-25 11:12:58.970 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:12:58.970
2026-03-25 11:12:59.005 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.35
2026-03-25 11:12:59.005 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.06 | totalMs=35.06
2026-03-25 11:12:59.761 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:59.761
2026-03-25 11:20:08.981 | step 1 | route=IT_Ticket | empId=60242 | query called at=11:20:08.981
2026-03-25 11:20:08.992 | step 2 | route=IT_Ticket | empId=60242 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-25 11:20:08.996 | step 2 | route=IT_Ticket | empId=60242 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-25 11:20:09.000 | step 2 | route=IT_Ticket | empId=60242 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-25 11:20:09.004 | step 2 | route=IT_Ticket | empId=60242 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-25 11:20:09.005 | step 2 | route=IT_Ticket | empId=60242 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-25 11:20:09.040 | step 2 | route=IT_Ticket | empId=60242 | query=VMS_Comp_login_proc | queryMs=34.08
2026-03-25 11:20:09.040 | step 3 | route=IT_Ticket | empId=60242 | apiMs=58.97 | totalMs=58.97
2026-03-25 11:20:09.040 | step 1 | route=IT_Ticket | empId=60242 | query called at=11:20:09.040
2026-03-25 11:20:09.042 | step 2 | route=IT_Ticket | empId=60242 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-25 11:20:09.043 | step 2 | route=IT_Ticket | empId=60242 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-25 11:20:09.044 | step 2 | route=IT_Ticket | empId=60242 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-25 11:20:09.045 | step 3 | route=IT_Ticket | empId=60242 | apiMs=4.39 | totalMs=4.39
2026-03-25 11:21:15.490 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60242 | query called at=11:21:15.490
2026-03-25 11:21:15.753 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60242 | query=KPI_IT_Ticket_Details_New | queryMs=262.76
2026-03-25 11:21:15.754 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60242 | apiMs=263.57 | totalMs=263.57
2026-03-25 11:21:17.608 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60242 | query called at=11:21:17.608
2026-03-25 11:21:17.627 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60242 | query=KPI_IT_Ticket_Details_New | queryMs=16.28
2026-03-25 11:21:17.630 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60242 | apiMs=21.83 | totalMs=21.83
2026-03-25 11:22:26.241 | step 1 | route=IT_TicketPost | empId=60242 | query called at=11:22:26.241
2026-03-25 11:22:26.252 | step 2 | route=IT_TicketPost | empId=60242 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-25 11:22:26.256 | step 3 | route=IT_TicketPost | empId=60242 | apiMs=14.18 | totalMs=14.18
2026-03-25 11:22:26.258 | step 1 | route=IT_TicketPost | empId=60242 | query called at=11:22:26.258
2026-03-25 11:22:26.656 | step 2 | route=IT_TicketPost | empId=60242 | query=IT_Ticket_Save_SPOC | queryMs=395.03
2026-03-25 11:22:26.666 | step 3 | route=IT_TicketPost | empId=60242 | apiMs=407.33 | totalMs=407.33
2026-03-25 11:22:26.666 | step 1 | route=IT_TicketPost | empId=60242 | query called at=11:22:26.666
2026-03-25 11:22:26.668 | step 2 | route=IT_TicketPost | empId=60242 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-25 11:22:26.668 | step 3 | route=IT_TicketPost | empId=60242 | apiMs=2.42 | totalMs=2.42
2026-03-25 11:22:26.669 | step 1 | route=IT_TicketPost | empId=60242 | query called at=11:22:26.669
2026-03-25 11:22:26.670 | step 2 | route=IT_TicketPost | empId=60242 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-25 11:22:26.670 | step 3 | route=IT_TicketPost | empId=60242 | apiMs=1.48 | totalMs=1.48
2026-03-25 11:22:26.890 | step 1 | route=IT_Ticket | empId=60242 | query called at=11:22:26.890
2026-03-25 11:22:26.901 | step 2 | route=IT_Ticket | empId=60242 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-25 11:22:26.902 | step 2 | route=IT_Ticket | empId=60242 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-25 11:22:26.904 | step 2 | route=IT_Ticket | empId=60242 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-25 11:22:26.905 | step 2 | route=IT_Ticket | empId=60242 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-25 11:22:26.907 | step 2 | route=IT_Ticket | empId=60242 | query=Kpi_it_Ticket_Details | queryMs=1.53
2026-03-25 11:22:26.941 | step 2 | route=IT_Ticket | empId=60242 | query=VMS_Comp_login_proc | queryMs=33.63
2026-03-25 11:22:26.941 | step 3 | route=IT_Ticket | empId=60242 | apiMs=50.65 | totalMs=50.65
2026-03-25 11:22:26.941 | step 1 | route=IT_Ticket | empId=60242 | query called at=11:22:26.941
2026-03-25 11:22:26.943 | step 2 | route=IT_Ticket | empId=60242 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-25 11:22:26.944 | step 2 | route=IT_Ticket | empId=60242 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-25 11:22:26.945 | step 2 | route=IT_Ticket | empId=60242 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-25 11:22:26.945 | step 3 | route=IT_Ticket | empId=60242 | apiMs=4.23 | totalMs=4.23
2026-03-25 11:23:43.402 | step 1 | route=IT_Ticket | empId=55253 | query called at=11:23:43.402
2026-03-25 11:23:43.413 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-25 11:23:43.417 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-25 11:23:43.420 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-25 11:23:43.424 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-25 11:23:43.425 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-25 11:23:43.461 | step 2 | route=IT_Ticket | empId=55253 | query=VMS_Comp_login_proc | queryMs=35.22
2026-03-25 11:23:43.461 | step 3 | route=IT_Ticket | empId=55253 | apiMs=59.40 | totalMs=59.40
2026-03-25 11:23:43.462 | step 1 | route=IT_Ticket | empId=55253 | query called at=11:23:43.462
2026-03-25 11:23:43.463 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-25 11:23:43.464 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-25 11:23:43.466 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-25 11:23:43.466 | step 3 | route=IT_Ticket | empId=55253 | apiMs=4.46 | totalMs=4.46
2026-03-25 11:23:49.261 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55253 | query called at=11:23:49.261
2026-03-25 11:23:49.398 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=136.53
2026-03-25 11:23:49.401 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55253 | apiMs=140.00 | totalMs=140.00
2026-03-25 11:23:52.027 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55253 | query called at=11:23:52.027
2026-03-25 11:23:52.037 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-25 11:23:52.040 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55253 | apiMs=12.89 | totalMs=12.89
2026-03-25 11:26:12.036 | step 1 | route=IT_TicketPost | empId=55253 | query called at=11:26:12.036
2026-03-25 11:26:12.046 | step 2 | route=IT_TicketPost | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-25 11:26:12.049 | step 3 | route=IT_TicketPost | empId=55253 | apiMs=13.02 | totalMs=13.02
2026-03-25 11:26:12.062 | step 1 | route=IT_TicketPost | empId=55253 | query called at=11:26:12.062
2026-03-25 11:26:12.066 | step 2 | route=IT_TicketPost | empId=55253 | query=IT_Ticket_Save_SPOC | queryMs=3.15
2026-03-25 11:26:12.068 | step 3 | route=IT_TicketPost | empId=55253 | apiMs=5.20 | totalMs=5.20
2026-03-25 11:26:12.068 | step 1 | route=IT_TicketPost | empId=55253 | query called at=11:26:12.068
2026-03-25 11:26:12.070 | step 2 | route=IT_TicketPost | empId=55253 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-25 11:26:12.070 | step 3 | route=IT_TicketPost | empId=55253 | apiMs=2.03 | totalMs=2.03
2026-03-25 11:26:12.070 | step 1 | route=IT_TicketPost | empId=55253 | query called at=11:26:12.070
2026-03-25 11:26:12.072 | step 2 | route=IT_TicketPost | empId=55253 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-25 11:26:12.072 | step 3 | route=IT_TicketPost | empId=55253 | apiMs=1.64 | totalMs=1.64
2026-03-25 11:26:15.338 | step 1 | route=IT_Ticket | empId=55253 | query called at=11:26:15.338
2026-03-25 11:26:15.351 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-25 11:26:15.355 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-25 11:26:15.356 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-25 11:26:15.358 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-25 11:26:15.360 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-25 11:26:15.394 | step 2 | route=IT_Ticket | empId=55253 | query=VMS_Comp_login_proc | queryMs=33.76
2026-03-25 11:26:15.394 | step 3 | route=IT_Ticket | empId=55253 | apiMs=55.59 | totalMs=55.59
2026-03-25 11:26:15.394 | step 1 | route=IT_Ticket | empId=55253 | query called at=11:26:15.394
2026-03-25 11:26:15.396 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-25 11:26:15.397 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-25 11:26:15.399 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-25 11:26:15.399 | step 3 | route=IT_Ticket | empId=55253 | apiMs=4.81 | totalMs=4.81
2026-03-25 11:33:51.424 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:33:51.424
2026-03-25 11:33:51.436 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-03-25 11:33:51.441 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.81
2026-03-25 11:33:51.445 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-25 11:33:51.449 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-25 11:33:51.451 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.63
2026-03-25 11:33:51.486 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=34.18
2026-03-25 11:33:51.487 | step 3 | route=IT_Ticket | empId=60917 | apiMs=62.97 | totalMs=62.97
2026-03-25 11:33:51.487 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:33:51.487
2026-03-25 11:33:51.489 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-25 11:33:51.490 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-25 11:33:51.491 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 11:33:51.492 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.76 | totalMs=4.76
2026-03-25 11:35:05.461 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:35:05.461
2026-03-25 11:35:23.835 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=11:35:23.835
2026-03-25 11:35:23.923 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=88.28
2026-03-25 11:35:23.926 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=91.46 | totalMs=91.46
2026-03-25 11:35:26.041 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=11:35:26.041
2026-03-25 11:35:26.119 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=77.25
2026-03-25 11:35:26.122 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=80.65 | totalMs=80.65
2026-03-25 11:35:55.994 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:35:55.994
2026-03-25 11:35:56.005 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-25 11:35:56.007 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=12.84 | totalMs=12.84
2026-03-25 11:35:56.010 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:35:56.010
2026-03-25 11:35:56.026 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=14.49
2026-03-25 11:35:56.028 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=18.52 | totalMs=18.52
2026-03-25 11:35:56.028 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:35:56.028
2026-03-25 11:35:56.030 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-25 11:35:56.031 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.24 | totalMs=2.24
2026-03-25 11:35:56.031 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:35:56.031
2026-03-25 11:35:56.032 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-25 11:35:56.033 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.60 | totalMs=1.60
2026-03-25 11:36:00.220 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:36:00.220
2026-03-25 11:36:00.236 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=16.39
2026-03-25 11:36:00.247 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-03-25 11:36:00.257 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=6.97
2026-03-25 11:36:00.266 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=8.97
2026-03-25 11:36:00.278 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=11.97
2026-03-25 11:36:00.359 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=80.6
2026-03-25 11:36:00.360 | step 3 | route=IT_Ticket | empId=60917 | apiMs=139.86 | totalMs=139.86
2026-03-25 11:36:00.360 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:36:00.360
2026-03-25 11:36:00.371 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=11.33
2026-03-25 11:36:00.384 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=12.21
2026-03-25 11:36:00.395 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=11.2
2026-03-25 11:36:00.396 | step 3 | route=IT_Ticket | empId=60917 | apiMs=35.83 | totalMs=35.83
2026-03-25 11:44:38.193 | step 1 | route=IT_Ticket | empId=21206 | query called at=11:44:38.193
2026-03-25 11:44:38.233 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=38.79
2026-03-25 11:44:38.237 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-25 11:44:38.241 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-25 11:44:38.245 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-25 11:44:38.268 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=22.45
2026-03-25 11:44:38.307 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=38.84
2026-03-25 11:44:38.307 | step 3 | route=IT_Ticket | empId=21206 | apiMs=113.72 | totalMs=113.72
2026-03-25 11:44:38.307 | step 1 | route=IT_Ticket | empId=21206 | query called at=11:44:38.307
2026-03-25 11:44:38.325 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=17.67
2026-03-25 11:44:38.327 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-25 11:44:38.328 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-25 11:44:38.328 | step 3 | route=IT_Ticket | empId=21206 | apiMs=20.73 | totalMs=20.73
2026-03-25 11:44:49.105 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=11:44:49.105
2026-03-25 11:44:49.414 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=308.19
2026-03-25 11:44:49.418 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=312.79 | totalMs=312.79
2026-03-25 11:44:51.012 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=11:44:51.012
2026-03-25 11:44:51.025 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-25 11:44:51.028 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=16.13 | totalMs=16.13
2026-03-25 11:44:52.528 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=11:44:52.528
2026-03-25 11:44:52.545 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=16.8
2026-03-25 11:44:52.545 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=17.54 | totalMs=17.54
2026-03-25 11:45:37.169 | step 1 | route=IT_TicketPost | empId=21206 | query called at=11:45:37.169
2026-03-25 11:45:37.179 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-03-25 11:45:37.179 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=10.05 | totalMs=10.05
2026-03-25 11:45:37.180 | step 1 | route=IT_TicketPost | empId=21206 | query called at=11:45:37.180
2026-03-25 11:45:37.202 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=21.52
2026-03-25 11:45:37.204 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=24.19 | totalMs=24.19
2026-03-25 11:45:37.204 | step 1 | route=IT_TicketPost | empId=21206 | query called at=11:45:37.204
2026-03-25 11:45:37.206 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-25 11:45:37.207 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.25 | totalMs=2.25
2026-03-25 11:45:37.429 | step 1 | route=IT_Ticket | empId=21206 | query called at=11:45:37.429
2026-03-25 11:45:37.439 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-25 11:45:37.440 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-25 11:45:37.441 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-25 11:45:37.443 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-25 11:45:37.444 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-25 11:45:37.472 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=27.6
2026-03-25 11:45:37.472 | step 3 | route=IT_Ticket | empId=21206 | apiMs=43.09 | totalMs=43.09
2026-03-25 11:45:37.472 | step 1 | route=IT_Ticket | empId=21206 | query called at=11:45:37.472
2026-03-25 11:45:37.474 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-03-25 11:45:37.475 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-25 11:45:37.477 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 11:45:37.477 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.61 | totalMs=4.61
2026-03-25 11:45:54.999 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=11:45:54.999
2026-03-25 11:45:55.058 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=55.13
2026-03-25 11:45:55.062 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=62.31 | totalMs=62.31
2026-03-25 11:45:57.084 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:45:57.084
2026-03-25 11:46:03.395 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=11:46:03.395
2026-03-25 11:46:03.440 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=45.4
2026-03-25 11:46:03.459 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=64.55 | totalMs=64.55
2026-03-25 11:46:03.460 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=11:46:03.460
2026-03-25 11:46:03.461 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-25 11:46:03.462 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-25 11:46:03.463 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-25 11:46:03.463 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=3.63 | totalMs=3.63
2026-03-25 11:46:03.781 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=11:46:03.781
2026-03-25 11:46:03.802 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=20.65
2026-03-25 11:46:03.802 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=21.31 | totalMs=21.31
2026-03-25 11:46:04.586 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:46:04.586
2026-03-25 11:49:52.396 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=11:49:52.396
2026-03-25 11:49:52.542 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=146.25
2026-03-25 11:49:52.546 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=149.98 | totalMs=149.98
2026-03-25 11:50:02.545 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=11:50:02.545
2026-03-25 11:50:02.913 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=367.72
2026-03-25 11:50:02.916 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=371.09 | totalMs=371.09
2026-03-25 11:50:07.788 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=11:50:07.788
2026-03-25 11:50:07.799 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-25 11:50:07.802 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=13.11 | totalMs=13.11
2026-03-25 11:50:25.439 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:50:25.439
2026-03-25 11:50:25.455 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=15.94
2026-03-25 11:50:25.458 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=19.25 | totalMs=19.25
2026-03-25 11:50:25.461 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:50:25.461
2026-03-25 11:50:25.499 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=35.96
2026-03-25 11:50:25.501 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=40.33 | totalMs=40.33
2026-03-25 11:50:25.502 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:50:25.502
2026-03-25 11:50:25.503 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-25 11:50:25.503 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.58 | totalMs=1.58
2026-03-25 11:50:25.504 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:50:25.504
2026-03-25 11:50:25.504 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-25 11:50:25.505 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.19 | totalMs=1.19
2026-03-25 11:50:27.384 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:50:27.384
2026-03-25 11:50:27.399 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=15.07
2026-03-25 11:50:27.408 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=5.56
2026-03-25 11:50:27.416 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=5.6
2026-03-25 11:50:27.424 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=5.74
2026-03-25 11:50:27.433 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=8.23
2026-03-25 11:50:27.484 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=50.7
2026-03-25 11:50:27.484 | step 3 | route=IT_Ticket | empId=60917 | apiMs=100.50 | totalMs=100.50
2026-03-25 11:50:27.484 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:50:27.484
2026-03-25 11:50:27.494 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.98
2026-03-25 11:50:27.502 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-03-25 11:50:27.506 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=3.65
2026-03-25 11:50:27.506 | step 3 | route=IT_Ticket | empId=60917 | apiMs=21.82 | totalMs=21.82
2026-03-25 11:57:59.628 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:57:59.628
2026-03-25 12:04:18.444 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:04:18.444
2026-03-25 12:04:18.458 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=13.69
2026-03-25 12:04:18.460 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-25 12:04:18.461 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-25 12:04:18.462 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-25 12:04:18.464 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-25 12:04:18.504 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=39.75
2026-03-25 12:04:18.504 | step 3 | route=IT_Ticket | empId=68488 | apiMs=60.67 | totalMs=60.67
2026-03-25 12:04:18.505 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:04:18.505
2026-03-25 12:04:18.506 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-25 12:04:18.508 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 12:04:18.509 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-25 12:04:18.509 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.32 | totalMs=4.32
2026-03-25 12:04:40.810 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=12:04:40.810
2026-03-25 12:04:40.946 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=135.99
2026-03-25 12:04:40.950 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=139.48 | totalMs=139.48
2026-03-25 12:04:43.272 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=12:04:43.272
2026-03-25 12:04:43.286 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=13.11
2026-03-25 12:04:43.289 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=16.81 | totalMs=16.81
2026-03-25 12:04:47.636 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=12:04:47.636
2026-03-25 12:04:47.646 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=9.05
2026-03-25 12:04:47.646 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=9.86 | totalMs=9.86
2026-03-25 12:05:28.807 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:05:28.807
2026-03-25 12:05:28.817 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-03-25 12:05:28.821 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=13.99 | totalMs=13.99
2026-03-25 12:05:28.835 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:05:28.835
2026-03-25 12:05:28.858 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=22.58
2026-03-25 12:05:28.860 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=25.16 | totalMs=25.16
2026-03-25 12:05:28.860 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:05:28.860
2026-03-25 12:05:28.862 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-25 12:05:28.863 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=2.28 | totalMs=2.28
2026-03-25 12:05:28.863 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:05:28.863
2026-03-25 12:05:28.864 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-25 12:05:28.865 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.50 | totalMs=1.50
2026-03-25 12:05:31.983 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:05:31.983
2026-03-25 12:05:32.008 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=24.83
2026-03-25 12:05:32.012 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-25 12:05:32.016 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-25 12:05:32.019 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-25 12:05:32.020 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-03-25 12:05:32.095 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=74.63
2026-03-25 12:05:32.096 | step 3 | route=IT_Ticket | empId=68488 | apiMs=112.92 | totalMs=112.92
2026-03-25 12:05:32.096 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:05:32.096
2026-03-25 12:05:32.104 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=7.73
2026-03-25 12:05:32.114 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=9.34
2026-03-25 12:05:32.123 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.98
2026-03-25 12:05:32.123 | step 3 | route=IT_Ticket | empId=68488 | apiMs=27.34 | totalMs=27.34
2026-03-25 12:05:38.009 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:05:38.009
2026-03-25 12:05:38.032 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=22.48
2026-03-25 12:05:38.034 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=25.62 | totalMs=25.62
2026-03-25 12:05:38.463 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:05:38.463
2026-03-25 12:05:44.298 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=12:05:44.298
2026-03-25 12:05:44.338 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=38.01
2026-03-25 12:05:44.343 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=0.92
2026-03-25 12:05:44.344 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=46.60 | totalMs=46.60
2026-03-25 12:05:44.345 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=12:05:44.345
2026-03-25 12:05:44.346 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-25 12:05:44.347 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-03-25 12:05:44.348 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.62
2026-03-25 12:05:44.348 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=3.77 | totalMs=3.77
2026-03-25 12:05:46.285 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=12:05:46.285
2026-03-25 12:05:46.287 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-25 12:05:46.290 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-25 12:05:46.295 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-25 12:05:46.297 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=12.17 | totalMs=12.17
2026-03-25 12:05:47.835 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:05:47.835
2026-03-25 12:05:47.854 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=18.14
2026-03-25 12:05:47.854 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=18.87 | totalMs=18.87
2026-03-25 12:05:48.225 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:05:48.225
2026-03-25 12:20:20.964 | step 5 | route=dashboard | empId=GSA0019 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-25 12:20:54.204 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=12:20:54.204
2026-03-25 12:20:54.252 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=47.28
2026-03-25 12:20:54.255 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=51.00 | totalMs=51.00
2026-03-25 12:20:55.082 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:20:55.082
2026-03-25 12:21:09.465 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=12:21:09.465
2026-03-25 12:21:09.821 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=IT_Ticket_Update_SPOC | queryMs=356.13
2026-03-25 12:21:09.827 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=362.23 | totalMs=362.23
2026-03-25 12:21:09.830 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=12:21:09.830
2026-03-25 12:21:09.834 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-25 12:21:09.836 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-25 12:21:09.837 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-25 12:21:09.838 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=8.14 | totalMs=8.14
2026-03-25 12:21:12.558 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=12:21:12.558
2026-03-25 12:21:12.578 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=20.03
2026-03-25 12:21:12.581 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=23.50 | totalMs=23.50
2026-03-25 12:21:13.009 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:21:13.009
2026-03-25 12:24:00.965 | step 1 | route=IT_Ticket | empId=4446 | query called at=12:24:00.965
2026-03-25 12:24:00.994 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=27.57
2026-03-25 12:24:00.998 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-25 12:24:01.002 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-25 12:24:01.005 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-25 12:24:01.021 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=15.9
2026-03-25 12:24:01.049 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=27.49
2026-03-25 12:24:01.050 | step 3 | route=IT_Ticket | empId=4446 | apiMs=84.23 | totalMs=84.23
2026-03-25 12:24:01.050 | step 1 | route=IT_Ticket | empId=4446 | query called at=12:24:01.050
2026-03-25 12:24:01.063 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=12.37
2026-03-25 12:24:01.064 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-25 12:24:01.065 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-25 12:24:01.066 | step 3 | route=IT_Ticket | empId=4446 | apiMs=15.55 | totalMs=15.55
2026-03-25 12:24:09.043 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=12:24:09.043
2026-03-25 12:24:09.179 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=135.39
2026-03-25 12:24:09.180 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=136.59 | totalMs=136.59
2026-03-25 12:24:13.323 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=12:24:13.323
2026-03-25 12:24:13.335 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-03-25 12:24:13.338 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=14.81 | totalMs=14.81
2026-03-25 12:24:53.452 | step 1 | route=IT_TicketPost | empId=4446 | query called at=12:24:53.452
2026-03-25 12:24:53.463 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-25 12:24:53.465 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=13.49 | totalMs=13.49
2026-03-25 12:24:53.468 | step 1 | route=IT_TicketPost | empId=4446 | query called at=12:24:53.468
2026-03-25 12:24:54.169 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=698.15
2026-03-25 12:24:54.191 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=723.16 | totalMs=723.16
2026-03-25 12:24:54.192 | step 1 | route=IT_TicketPost | empId=4446 | query called at=12:24:54.192
2026-03-25 12:24:54.194 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-25 12:24:54.194 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=2.61 | totalMs=2.61
2026-03-25 12:24:54.195 | step 1 | route=IT_TicketPost | empId=4446 | query called at=12:24:54.195
2026-03-25 12:24:54.196 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-25 12:24:54.196 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=1.63 | totalMs=1.63
2026-03-25 12:24:57.631 | step 1 | route=IT_Ticket | empId=4446 | query called at=12:24:57.631
2026-03-25 12:24:57.642 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-25 12:24:57.645 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-25 12:24:57.649 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-25 12:24:57.650 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-25 12:24:57.651 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-25 12:24:57.685 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=32.95
2026-03-25 12:24:57.685 | step 3 | route=IT_Ticket | empId=4446 | apiMs=54.48 | totalMs=54.48
2026-03-25 12:24:57.685 | step 1 | route=IT_Ticket | empId=4446 | query called at=12:24:57.685
2026-03-25 12:24:57.687 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-25 12:24:57.688 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-25 12:24:57.689 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-25 12:24:57.689 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.03 | totalMs=4.03
2026-03-25 12:27:25.974 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:27:25.974
2026-03-25 12:27:26.003 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=28.75
2026-03-25 12:27:26.004 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=30.24 | totalMs=30.24
2026-03-25 12:27:26.332 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:27:26.332
2026-03-25 12:28:06.548 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:28:06.548
2026-03-25 12:28:06.563 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=13.84
2026-03-25 12:28:06.566 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=17.56 | totalMs=17.56
2026-03-25 12:28:06.862 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:28:06.862
2026-03-25 12:43:23.901 | step 1 | route=IT_Ticket | empId=49680 | query called at=12:43:23.901
2026-03-25 12:43:23.918 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=15.79
2026-03-25 12:43:23.919 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-25 12:43:23.920 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-25 12:43:23.922 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-25 12:43:23.934 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=12.03
2026-03-25 12:43:23.954 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=19.56
2026-03-25 12:43:23.954 | step 3 | route=IT_Ticket | empId=49680 | apiMs=52.93 | totalMs=52.93
2026-03-25 12:43:23.955 | step 1 | route=IT_Ticket | empId=49680 | query called at=12:43:23.955
2026-03-25 12:43:23.956 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-25 12:43:23.958 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-25 12:43:23.959 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-25 12:43:23.959 | step 3 | route=IT_Ticket | empId=49680 | apiMs=4.36 | totalMs=4.36
2026-03-25 12:43:41.753 | step 5 | route=dashboard | empId=GSA123 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-25 12:46:08.426 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49680 | query called at=12:46:08.426
2026-03-25 12:46:08.915 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=488.35
2026-03-25 12:46:08.915 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49680 | apiMs=489.52 | totalMs=489.52
2026-03-25 12:46:11.268 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49680 | query called at=12:46:11.268
2026-03-25 12:46:11.439 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=169.47
2026-03-25 12:46:11.442 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49680 | apiMs=173.33 | totalMs=173.33
2026-03-25 12:46:17.703 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query called at=12:46:17.703
2026-03-25 12:46:17.714 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-25 12:46:17.717 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49680 | apiMs=13.63 | totalMs=13.63
2026-03-25 12:46:19.653 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query called at=12:46:19.653
2026-03-25 12:46:19.665 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=12.13
2026-03-25 12:46:19.666 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49680 | apiMs=13.17 | totalMs=13.17
2026-03-25 12:46:39.045 | step 1 | route=IT_TicketPost | empId=49680 | query called at=12:46:39.045
2026-03-25 12:46:39.055 | step 2 | route=IT_TicketPost | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-25 12:46:39.058 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=13.34 | totalMs=13.34
2026-03-25 12:46:39.061 | step 1 | route=IT_TicketPost | empId=49680 | query called at=12:46:39.061
2026-03-25 12:46:39.086 | step 2 | route=IT_TicketPost | empId=49680 | query=IT_Ticket_Save_SPOC | queryMs=22.24
2026-03-25 12:46:39.088 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=27.57 | totalMs=27.57
2026-03-25 12:46:39.089 | step 1 | route=IT_TicketPost | empId=49680 | query called at=12:46:39.089
2026-03-25 12:46:39.091 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-25 12:46:39.091 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=2.57 | totalMs=2.57
2026-03-25 12:46:39.092 | step 1 | route=IT_TicketPost | empId=49680 | query called at=12:46:39.092
2026-03-25 12:46:39.093 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-25 12:46:39.093 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=1.59 | totalMs=1.59
2026-03-25 12:46:42.288 | step 1 | route=IT_Ticket | empId=49680 | query called at=12:46:42.288
2026-03-25 12:46:42.299 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-25 12:46:42.303 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-25 12:46:42.307 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-25 12:46:42.311 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-25 12:46:42.313 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-25 12:46:42.348 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=34.75
2026-03-25 12:46:42.348 | step 3 | route=IT_Ticket | empId=49680 | apiMs=60.12 | totalMs=60.12
2026-03-25 12:46:42.349 | step 1 | route=IT_Ticket | empId=49680 | query called at=12:46:42.349
2026-03-25 12:46:42.350 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-25 12:46:42.352 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-25 12:46:42.353 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-25 12:46:42.353 | step 3 | route=IT_Ticket | empId=49680 | apiMs=4.81 | totalMs=4.81
2026-03-25 12:57:31.262 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:57:31.262
2026-03-25 13:08:58.152 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=13:08:58.152
2026-03-25 13:08:58.197 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=44.44
2026-03-25 13:08:58.198 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=45.41 | totalMs=45.41
2026-03-25 13:08:58.835 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:08:58.835
2026-03-25 13:09:04.066 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=13:09:04.066
2026-03-25 13:09:04.129 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=IT_Ticket_Update_SPOC | queryMs=60.23
2026-03-25 13:09:04.133 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=67.10 | totalMs=67.10
2026-03-25 13:09:04.133 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=13:09:04.133
2026-03-25 13:09:04.135 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-25 13:09:04.136 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-25 13:09:04.137 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-25 13:09:04.138 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=4.40 | totalMs=4.40
2026-03-25 13:09:04.530 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=13:09:04.530
2026-03-25 13:09:04.546 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=15.43
2026-03-25 13:09:04.546 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=16.25 | totalMs=16.25
2026-03-25 13:09:05.181 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:09:05.181
2026-03-25 13:32:54.253 | step 1 | route=IT_Ticket | empId=46020 | query called at=13:32:54.253
2026-03-25 13:32:54.298 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=44.47
2026-03-25 13:32:54.307 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=6.14
2026-03-25 13:32:54.315 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=5.49
2026-03-25 13:32:54.326 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=7.67
2026-03-25 13:32:54.346 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=20.42
2026-03-25 13:32:54.420 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=73.56
2026-03-25 13:32:54.421 | step 3 | route=IT_Ticket | empId=46020 | apiMs=168.08 | totalMs=168.08
2026-03-25 13:32:54.421 | step 1 | route=IT_Ticket | empId=46020 | query called at=13:32:54.421
2026-03-25 13:32:54.437 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=15.58
2026-03-25 13:32:54.439 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-25 13:32:54.445 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=5.86
2026-03-25 13:32:54.445 | step 3 | route=IT_Ticket | empId=46020 | apiMs=23.66 | totalMs=23.66
2026-03-25 13:34:38.268 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46020 | query called at=13:34:38.268
2026-03-25 13:34:38.714 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=445.51
2026-03-25 13:34:38.717 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46020 | apiMs=449.14 | totalMs=449.14
2026-03-25 13:34:44.251 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46020 | query called at=13:34:44.251
2026-03-25 13:34:44.263 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=11.11
2026-03-25 13:34:44.267 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46020 | apiMs=16.02 | totalMs=16.02
2026-03-25 14:18:00.397 | step 1 | route=IT_TicketPost | empId=46020 | query called at=14:18:00.397
2026-03-25 14:18:00.431 | step 2 | route=IT_TicketPost | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=33.25
2026-03-25 14:18:00.435 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=37.33 | totalMs=37.33
2026-03-25 14:18:00.438 | step 1 | route=IT_TicketPost | empId=46020 | query called at=14:18:00.438
2026-03-25 14:18:00.466 | step 2 | route=IT_TicketPost | empId=46020 | query=IT_Ticket_Save_SPOC | queryMs=25.17
2026-03-25 14:18:00.468 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=30.13 | totalMs=30.13
2026-03-25 14:18:00.468 | step 1 | route=IT_TicketPost | empId=46020 | query called at=14:18:00.468
2026-03-25 14:18:00.471 | step 2 | route=IT_TicketPost | empId=46020 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-03-25 14:18:00.471 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=2.93 | totalMs=2.93
2026-03-25 14:18:00.472 | step 1 | route=IT_TicketPost | empId=46020 | query called at=14:18:00.472
2026-03-25 14:18:00.473 | step 2 | route=IT_TicketPost | empId=46020 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-25 14:18:00.473 | step 3 | route=IT_TicketPost | empId=46020 | apiMs=1.70 | totalMs=1.70
2026-03-25 14:18:00.697 | step 1 | route=IT_Ticket | empId=46020 | query called at=14:18:00.697
2026-03-25 14:18:00.707 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-25 14:18:00.709 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-25 14:18:00.711 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-25 14:18:00.712 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-25 14:18:00.735 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=22.65
2026-03-25 14:18:00.773 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=37.38
2026-03-25 14:18:00.773 | step 3 | route=IT_Ticket | empId=46020 | apiMs=76.20 | totalMs=76.20
2026-03-25 14:18:00.774 | step 1 | route=IT_Ticket | empId=46020 | query called at=14:18:00.774
2026-03-25 14:18:00.791 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=16.77
2026-03-25 14:18:00.792 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 14:18:00.794 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-25 14:18:00.794 | step 3 | route=IT_Ticket | empId=46020 | apiMs=20.16 | totalMs=20.16
2026-03-25 14:23:19.255 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:23:19.255
2026-03-25 14:23:19.265 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-25 14:23:19.267 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-25 14:23:19.269 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-25 14:23:19.270 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-25 14:23:19.272 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-25 14:23:19.307 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=34.14
2026-03-25 14:23:19.307 | step 3 | route=IT_Ticket | empId=43200 | apiMs=51.81 | totalMs=51.81
2026-03-25 14:23:19.307 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:23:19.307
2026-03-25 14:23:19.309 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-25 14:23:19.310 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-25 14:23:19.312 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-25 14:23:19.312 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.59 | totalMs=4.59
2026-03-25 14:24:12.504 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=14:24:12.504
2026-03-25 14:24:12.685 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=180.12
2026-03-25 14:24:12.685 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=181.28 | totalMs=181.28
2026-03-25 14:24:15.030 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=14:24:15.030
2026-03-25 14:24:15.043 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-03-25 14:24:15.046 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=15.60 | totalMs=15.60
2026-03-25 14:28:36.478 | step 1 | route=IT_Ticket | empId=57732 | query called at=14:28:36.478
2026-03-25 14:28:36.490 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-03-25 14:28:36.492 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-25 14:28:36.494 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-25 14:28:36.495 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-25 14:28:36.497 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-25 14:28:36.531 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=33.52
2026-03-25 14:28:36.531 | step 3 | route=IT_Ticket | empId=57732 | apiMs=52.59 | totalMs=52.59
2026-03-25 14:28:36.531 | step 1 | route=IT_Ticket | empId=57732 | query called at=14:28:36.531
2026-03-25 14:28:36.533 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-25 14:28:36.535 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-25 14:28:36.536 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 14:28:36.536 | step 3 | route=IT_Ticket | empId=57732 | apiMs=4.97 | totalMs=4.97
2026-03-25 14:29:04.347 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:29:04.347
2026-03-25 14:29:04.388 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=39.53
2026-03-25 14:29:04.391 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=43.68 | totalMs=43.68
2026-03-25 14:29:05.405 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:29:05.405
2026-03-25 14:29:06.322 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=14:29:06.322
2026-03-25 14:29:06.758 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=434.57
2026-03-25 14:29:06.761 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=438.35 | totalMs=438.35
2026-03-25 14:29:08.684 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=14:29:08.684
2026-03-25 14:29:08.696 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-03-25 14:29:08.699 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=15.12 | totalMs=15.12
2026-03-25 14:31:11.958 | step 1 | route=IT_TicketPost | empId=57732 | query called at=14:31:11.958
2026-03-25 14:31:11.969 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-25 14:31:11.970 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=11.37 | totalMs=11.37
2026-03-25 14:31:11.970 | step 1 | route=IT_TicketPost | empId=57732 | query called at=14:31:11.970
2026-03-25 14:31:11.989 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=18.01
2026-03-25 14:31:11.990 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=20.15 | totalMs=20.15
2026-03-25 14:31:11.991 | step 1 | route=IT_TicketPost | empId=57732 | query called at=14:31:11.991
2026-03-25 14:31:11.993 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-25 14:31:11.993 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2.30 | totalMs=2.30
2026-03-25 14:31:11.993 | step 1 | route=IT_TicketPost | empId=57732 | query called at=14:31:11.993
2026-03-25 14:31:11.995 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-25 14:31:11.995 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.80 | totalMs=1.80
2026-03-25 14:31:13.996 | step 1 | route=IT_Ticket | empId=57732 | query called at=14:31:13.996
2026-03-25 14:31:14.007 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-25 14:31:14.011 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-25 14:31:14.014 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-25 14:31:14.016 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-25 14:31:14.017 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-25 14:31:14.052 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=34.08
2026-03-25 14:31:14.052 | step 3 | route=IT_Ticket | empId=57732 | apiMs=55.85 | totalMs=55.85
2026-03-25 14:31:14.053 | step 1 | route=IT_Ticket | empId=57732 | query called at=14:31:14.053
2026-03-25 14:31:14.054 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-25 14:31:14.056 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-25 14:31:14.057 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-25 14:31:14.057 | step 3 | route=IT_Ticket | empId=57732 | apiMs=4.66 | totalMs=4.66
2026-03-25 14:31:34.683 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:31:34.683
2026-03-25 14:31:34.695 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.44
2026-03-25 14:31:34.698 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=15.33 | totalMs=15.33
2026-03-25 14:31:34.712 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:31:34.712
2026-03-25 14:31:34.724 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=12.42
2026-03-25 14:31:34.727 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=15.20 | totalMs=15.20
2026-03-25 14:31:34.727 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:31:34.727
2026-03-25 14:31:34.729 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-25 14:31:34.730 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.25 | totalMs=2.25
2026-03-25 14:31:34.730 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:31:34.730
2026-03-25 14:31:34.731 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-25 14:31:34.732 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.67 | totalMs=1.67
2026-03-25 14:31:36.450 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:31:36.450
2026-03-25 14:31:36.461 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-03-25 14:31:36.466 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.72
2026-03-25 14:31:36.470 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-25 14:31:36.472 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-25 14:31:36.474 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.63
2026-03-25 14:31:36.508 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=33.5
2026-03-25 14:31:36.508 | step 3 | route=IT_Ticket | empId=43200 | apiMs=58.04 | totalMs=58.04
2026-03-25 14:31:36.509 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:31:36.509
2026-03-25 14:31:36.511 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.82
2026-03-25 14:31:36.513 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-03-25 14:31:36.514 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-25 14:31:36.515 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.94 | totalMs=5.94
2026-03-25 14:40:41.084 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=14:40:41.084
2026-03-25 14:40:41.437 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=352.15
2026-03-25 14:40:41.441 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=356.31 | totalMs=356.31
2026-03-25 14:40:43.441 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=14:40:43.441
2026-03-25 14:40:43.456 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.78
2026-03-25 14:40:43.459 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=17.74 | totalMs=17.74
2026-03-25 14:44:31.469 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:44:31.469
2026-03-25 14:44:31.480 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-25 14:44:31.483 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.43 | totalMs=14.43
2026-03-25 14:44:31.497 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:44:31.497
2026-03-25 14:44:31.518 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=20.82
2026-03-25 14:44:31.522 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=25.09 | totalMs=25.09
2026-03-25 14:44:31.523 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:44:31.523
2026-03-25 14:44:31.545 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.61
2026-03-25 14:44:31.545 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=22.46 | totalMs=22.46
2026-03-25 14:44:31.546 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:44:31.546
2026-03-25 14:44:31.547 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-25 14:44:31.547 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.49 | totalMs=1.49
2026-03-25 14:44:34.710 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:44:34.710
2026-03-25 14:44:34.721 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-25 14:44:34.725 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-25 14:44:34.729 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-25 14:44:34.731 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-25 14:44:34.753 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=21.91
2026-03-25 14:44:34.791 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=37.77
2026-03-25 14:44:34.791 | step 3 | route=IT_Ticket | empId=43200 | apiMs=81.28 | totalMs=81.28
2026-03-25 14:44:34.792 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:44:34.792
2026-03-25 14:44:34.810 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=17.6
2026-03-25 14:44:34.811 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-25 14:44:34.812 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-25 14:44:34.813 | step 3 | route=IT_Ticket | empId=43200 | apiMs=20.93 | totalMs=20.93
2026-03-25 14:46:45.155 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:46:45.155
2026-03-25 14:46:45.166 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-03-25 14:46:45.170 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-25 14:46:45.173 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-25 14:46:45.177 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-25 14:46:45.178 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-03-25 14:46:45.199 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=20.55
2026-03-25 14:46:45.200 | step 3 | route=IT_Ticket | empId=57006 | apiMs=44.50 | totalMs=44.50
2026-03-25 14:46:45.200 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:46:45.200
2026-03-25 14:46:45.201 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-25 14:46:45.203 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-25 14:46:45.204 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-25 14:46:45.204 | step 3 | route=IT_Ticket | empId=57006 | apiMs=3.93 | totalMs=3.93
2026-03-25 14:46:53.122 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=14:46:53.122
2026-03-25 14:46:53.431 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=308.63
2026-03-25 14:46:53.434 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=312.80 | totalMs=312.80
2026-03-25 14:46:54.684 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=14:46:54.684
2026-03-25 14:46:54.762 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=77.69
2026-03-25 14:46:54.765 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=81.20 | totalMs=81.20
2026-03-25 14:47:31.356 | step 1 | route=IT_TicketPost | empId=57006 | query called at=14:47:31.356
2026-03-25 14:47:31.367 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-03-25 14:47:31.368 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=12.18 | totalMs=12.18
2026-03-25 14:47:31.368 | step 1 | route=IT_TicketPost | empId=57006 | query called at=14:47:31.368
2026-03-25 14:47:31.382 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=12.9
2026-03-25 14:47:31.384 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=15.30 | totalMs=15.30
2026-03-25 14:47:31.384 | step 1 | route=IT_TicketPost | empId=57006 | query called at=14:47:31.384
2026-03-25 14:47:31.386 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-25 14:47:31.387 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.36 | totalMs=2.36
2026-03-25 14:47:34.608 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:47:34.608
2026-03-25 14:47:34.625 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=15.76
2026-03-25 14:47:34.633 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=5.44
2026-03-25 14:47:34.638 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=2.79
2026-03-25 14:47:34.640 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-25 14:47:34.641 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-25 14:47:34.688 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=46.56
2026-03-25 14:47:34.688 | step 3 | route=IT_Ticket | empId=57006 | apiMs=80.06 | totalMs=80.06
2026-03-25 14:47:34.689 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:47:34.689
2026-03-25 14:47:34.697 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=7.72
2026-03-25 14:47:34.707 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=9.46
2026-03-25 14:47:34.715 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-03-25 14:47:34.716 | step 3 | route=IT_Ticket | empId=57006 | apiMs=26.80 | totalMs=26.80
2026-03-25 14:49:13.553 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=14:49:13.553
2026-03-25 14:49:13.602 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=47.43
2026-03-25 14:49:13.605 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=51.59 | totalMs=51.59
2026-03-25 14:49:14.025 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:14.025
2026-03-25 14:49:18.000 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=14:49:18.000
2026-03-25 14:49:18.037 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=35.11
2026-03-25 14:49:18.039 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=38.28 | totalMs=38.28
2026-03-25 14:49:18.039 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=14:49:18.039
2026-03-25 14:49:18.042 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-03-25 14:49:18.043 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-25 14:49:18.044 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-25 14:49:18.045 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.60 | totalMs=5.60
2026-03-25 14:49:18.263 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=14:49:18.263
2026-03-25 14:49:18.286 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=21.8
2026-03-25 14:49:18.286 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=22.69 | totalMs=22.69
2026-03-25 14:49:18.614 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:18.614
2026-03-25 14:59:56.185 | step 1 | route=IT_Ticket | empId=46592 | query called at=14:59:56.185
2026-03-25 14:59:56.221 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=35.4
2026-03-25 14:59:56.225 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-25 14:59:56.229 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-25 14:59:56.267 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=36.23
2026-03-25 14:59:56.283 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=15.36
2026-03-25 14:59:56.309 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=25.16
2026-03-25 14:59:56.309 | step 3 | route=IT_Ticket | empId=46592 | apiMs=124.12 | totalMs=124.12
2026-03-25 14:59:56.309 | step 1 | route=IT_Ticket | empId=46592 | query called at=14:59:56.309
2026-03-25 14:59:56.323 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=13.66
2026-03-25 14:59:56.325 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-25 14:59:56.326 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-25 14:59:56.326 | step 3 | route=IT_Ticket | empId=46592 | apiMs=16.80 | totalMs=16.80
2026-03-25 15:00:01.261 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=15:00:01.261
2026-03-25 15:00:01.544 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=282
2026-03-25 15:00:01.544 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=283.10 | totalMs=283.10
2026-03-25 15:00:03.744 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=15:00:03.744
2026-03-25 15:00:03.756 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-25 15:00:03.759 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=14.54 | totalMs=14.54
2026-03-25 15:01:10.141 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:01:10.141
2026-03-25 15:01:10.153 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-03-25 15:01:10.157 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=15.96 | totalMs=15.96
2026-03-25 15:01:10.160 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:01:10.160
2026-03-25 15:01:10.188 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=25.58
2026-03-25 15:01:10.197 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=36.39 | totalMs=36.39
2026-03-25 15:01:10.197 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:01:10.197
2026-03-25 15:01:10.199 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-25 15:01:10.199 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=2.47 | totalMs=2.47
2026-03-25 15:01:12.290 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:01:12.290
2026-03-25 15:01:12.300 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-03-25 15:01:12.304 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-25 15:01:12.308 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-25 15:01:12.309 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-25 15:01:12.311 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-25 15:01:12.349 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=38.51
2026-03-25 15:01:12.350 | step 3 | route=IT_Ticket | empId=46592 | apiMs=59.57 | totalMs=59.57
2026-03-25 15:01:12.350 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:01:12.350
2026-03-25 15:01:12.352 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-25 15:01:12.353 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-25 15:01:12.355 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-25 15:01:12.355 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.67 | totalMs=4.67
2026-03-25 15:16:25.585 | step 1 | route=IT_Ticket | empId=42359 | query called at=15:16:25.585
2026-03-25 15:16:25.610 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=23.43
2026-03-25 15:16:25.611 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-25 15:16:25.612 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-25 15:16:25.614 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-25 15:16:25.627 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=13.07
2026-03-25 15:16:25.647 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=19.41
2026-03-25 15:16:25.647 | step 3 | route=IT_Ticket | empId=42359 | apiMs=61.80 | totalMs=61.80
2026-03-25 15:16:25.648 | step 1 | route=IT_Ticket | empId=42359 | query called at=15:16:25.648
2026-03-25 15:16:25.659 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=10.56
2026-03-25 15:16:25.660 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-25 15:16:25.661 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-25 15:16:25.661 | step 3 | route=IT_Ticket | empId=42359 | apiMs=13.35 | totalMs=13.35
2026-03-25 15:17:16.565 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42359 | query called at=15:17:16.565
2026-03-25 15:17:16.748 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=182.33
2026-03-25 15:17:16.749 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42359 | apiMs=183.57 | totalMs=183.57
2026-03-25 15:17:20.251 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query called at=15:17:20.251
2026-03-25 15:17:20.264 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-03-25 15:17:20.267 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42359 | apiMs=15.83 | totalMs=15.83
2026-03-25 15:18:41.805 | step 1 | route=IT_TicketPost | empId=42359 | query called at=15:18:41.805
2026-03-25 15:18:41.831 | step 2 | route=IT_TicketPost | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=25.09
2026-03-25 15:18:41.834 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=28.62 | totalMs=28.62
2026-03-25 15:18:41.836 | step 1 | route=IT_TicketPost | empId=42359 | query called at=15:18:41.836
2026-03-25 15:18:41.953 | step 2 | route=IT_TicketPost | empId=42359 | query=IT_Ticket_Save_SPOC | queryMs=114.24
2026-03-25 15:18:41.955 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=118.96 | totalMs=118.96
2026-03-25 15:18:41.956 | step 1 | route=IT_TicketPost | empId=42359 | query called at=15:18:41.956
2026-03-25 15:18:41.984 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.16
2026-03-25 15:18:41.985 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=29.21 | totalMs=29.21
2026-03-25 15:18:41.985 | step 1 | route=IT_TicketPost | empId=42359 | query called at=15:18:41.985
2026-03-25 15:18:41.987 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-25 15:18:41.987 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=1.86 | totalMs=1.86
2026-03-25 15:18:45.362 | step 1 | route=IT_Ticket | empId=42359 | query called at=15:18:45.362
2026-03-25 15:18:45.372 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-25 15:18:45.376 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-25 15:18:45.380 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-25 15:18:45.383 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-25 15:18:45.385 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-25 15:18:45.424 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=38.5
2026-03-25 15:18:45.424 | step 3 | route=IT_Ticket | empId=42359 | apiMs=62.62 | totalMs=62.62
2026-03-25 15:18:45.425 | step 1 | route=IT_Ticket | empId=42359 | query called at=15:18:45.425
2026-03-25 15:18:45.426 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-25 15:18:45.428 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-25 15:18:45.429 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-25 15:18:45.430 | step 3 | route=IT_Ticket | empId=42359 | apiMs=4.90 | totalMs=4.90
2026-03-25 15:28:45.167 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:28:45.167
2026-03-25 15:28:45.214 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=46.64
2026-03-25 15:28:45.217 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=50.13 | totalMs=50.13
2026-03-25 15:28:46.024 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:28:46.024
2026-03-25 15:28:49.461 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:28:49.461
2026-03-25 15:28:49.808 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=346.28
2026-03-25 15:28:49.820 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=359.12 | totalMs=359.12
2026-03-25 15:28:49.821 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:28:49.821
2026-03-25 15:28:49.829 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.78
2026-03-25 15:28:49.837 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.96
2026-03-25 15:28:49.845 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.05
2026-03-25 15:28:49.846 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=25.23 | totalMs=25.23
2026-03-25 15:28:53.454 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:28:53.454
2026-03-25 15:28:53.471 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=15.77
2026-03-25 15:28:53.471 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=16.72 | totalMs=16.72
2026-03-25 15:28:53.988 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:28:53.988
2026-03-25 15:28:58.027 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:28:58.027
2026-03-25 15:28:58.048 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=20.36
2026-03-25 15:28:58.050 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=23.00 | totalMs=23.00
2026-03-25 15:28:58.051 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:28:58.051
2026-03-25 15:28:58.053 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-25 15:28:58.054 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-25 15:28:58.055 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-25 15:28:58.056 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.71 | totalMs=4.71
2026-03-25 15:29:01.771 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:29:01.771
2026-03-25 15:29:01.789 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=17.71
2026-03-25 15:29:01.792 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.93 | totalMs=20.93
2026-03-25 15:29:02.595 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:29:02.595
2026-03-25 15:34:27.370 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:34:27.370
2026-03-25 15:34:27.404 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=33.64
2026-03-25 15:34:27.406 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-25 15:34:27.408 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-25 15:34:27.409 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-25 15:34:27.432 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=22.6
2026-03-25 15:34:27.469 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=37
2026-03-25 15:34:27.470 | step 3 | route=IT_Ticket | empId=34194 | apiMs=100.03 | totalMs=100.03
2026-03-25 15:34:27.470 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:34:27.470
2026-03-25 15:34:27.488 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=17.32
2026-03-25 15:34:27.489 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-25 15:34:27.491 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-25 15:34:27.491 | step 3 | route=IT_Ticket | empId=34194 | apiMs=20.77 | totalMs=20.77
2026-03-25 15:34:34.766 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34194 | query called at=15:34:34.766
2026-03-25 15:34:35.072 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=304.59
2026-03-25 15:34:35.072 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34194 | apiMs=306.06 | totalMs=306.06
2026-03-25 15:34:36.695 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query called at=15:34:36.695
2026-03-25 15:34:36.708 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=12.08
2026-03-25 15:34:36.711 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34194 | apiMs=15.90 | totalMs=15.90
2026-03-25 15:35:05.501 | step 1 | route=IT_TicketPost | empId=34194 | query called at=15:35:05.501
2026-03-25 15:35:05.518 | step 2 | route=IT_TicketPost | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=15.74
2026-03-25 15:35:05.520 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=19.00 | totalMs=19.00
2026-03-25 15:35:05.523 | step 1 | route=IT_TicketPost | empId=34194 | query called at=15:35:05.523
2026-03-25 15:35:05.582 | step 2 | route=IT_TicketPost | empId=34194 | query=IT_Ticket_Save_SPOC | queryMs=56.11
2026-03-25 15:35:05.595 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=71.52 | totalMs=71.52
2026-03-25 15:35:05.595 | step 1 | route=IT_TicketPost | empId=34194 | query called at=15:35:05.595
2026-03-25 15:35:05.604 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.76
2026-03-25 15:35:05.604 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=9.56 | totalMs=9.56
2026-03-25 15:35:05.605 | step 1 | route=IT_TicketPost | empId=34194 | query called at=15:35:05.605
2026-03-25 15:35:05.613 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.76
2026-03-25 15:35:05.613 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=8.44 | totalMs=8.44
2026-03-25 15:35:08.519 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:35:08.519
2026-03-25 15:35:08.529 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-25 15:35:08.534 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-25 15:35:08.537 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-25 15:35:08.539 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-25 15:35:08.541 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-25 15:35:08.575 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=33.88
2026-03-25 15:35:08.575 | step 3 | route=IT_Ticket | empId=34194 | apiMs=56.47 | totalMs=56.47
2026-03-25 15:35:08.576 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:35:08.576
2026-03-25 15:35:08.577 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-25 15:35:08.579 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-25 15:35:08.580 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-25 15:35:08.581 | step 3 | route=IT_Ticket | empId=34194 | apiMs=5.11 | totalMs=5.11
2026-03-25 15:37:27.011 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=15:37:27.011
2026-03-25 15:37:27.056 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=44.45
2026-03-25 15:37:27.057 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=45.52 | totalMs=45.52
2026-03-25 15:37:27.591 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:37:27.591
2026-03-25 15:38:07.282 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:38:07.282
2026-03-25 15:38:07.328 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=44.55
2026-03-25 15:38:07.340 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=6.76
2026-03-25 15:38:07.346 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=1.59
2026-03-25 15:38:07.352 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=1.48
2026-03-25 15:38:07.354 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=71.66 | totalMs=71.66
2026-03-25 15:38:07.354 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:38:07.354
2026-03-25 15:38:07.356 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-25 15:38:07.357 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-25 15:38:07.358 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-25 15:38:07.358 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=4.20 | totalMs=4.20
2026-03-25 15:38:10.615 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:38:10.615
2026-03-25 15:38:10.618 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-25 15:38:10.622 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-25 15:38:10.626 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-25 15:38:10.628 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=13.13 | totalMs=13.13
2026-03-25 15:38:12.048 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:38:12.048
2026-03-25 15:38:12.051 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-25 15:38:12.052 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-25 15:38:12.053 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-25 15:38:12.054 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=5.72 | totalMs=5.72
2026-03-25 15:38:13.550 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:38:13.550
2026-03-25 15:38:13.552 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-25 15:38:13.554 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-25 15:38:13.555 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-25 15:38:13.555 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=5.41 | totalMs=5.41
2026-03-25 15:38:15.497 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=15:38:15.497
2026-03-25 15:38:15.513 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=15.48
2026-03-25 15:38:15.513 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=16.40 | totalMs=16.40
2026-03-25 15:38:15.948 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:38:15.948
2026-03-25 15:42:42.220 | step 1 | route=IT_Ticket | empId=65388 | query called at=15:42:42.220
2026-03-25 15:42:42.232 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-03-25 15:42:42.234 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-25 15:42:42.235 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-25 15:42:42.237 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-25 15:42:42.239 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-25 15:42:42.277 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=37.81
2026-03-25 15:42:42.277 | step 3 | route=IT_Ticket | empId=65388 | apiMs=56.94 | totalMs=56.94
2026-03-25 15:42:42.278 | step 1 | route=IT_Ticket | empId=65388 | query called at=15:42:42.278
2026-03-25 15:42:42.280 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-03-25 15:42:42.281 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-25 15:42:42.283 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-25 15:42:42.283 | step 3 | route=IT_Ticket | empId=65388 | apiMs=5.14 | totalMs=5.14
2026-03-25 15:42:48.350 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65388 | query called at=15:42:48.350
2026-03-25 15:42:48.609 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=257.65
2026-03-25 15:42:48.609 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65388 | apiMs=258.65 | totalMs=258.65
2026-03-25 15:42:51.457 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query called at=15:42:51.457
2026-03-25 15:42:51.476 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=17.95
2026-03-25 15:42:51.479 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65388 | apiMs=21.84 | totalMs=21.84
2026-03-25 15:42:56.685 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=15:42:56.685
2026-03-25 15:42:56.701 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=15.93
2026-03-25 15:42:56.702 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=16.89 | totalMs=16.89
2026-03-25 15:42:57.255 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:42:57.255
2026-03-25 15:43:03.191 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=15:43:03.191
2026-03-25 15:43:03.220 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=27.87
2026-03-25 15:43:03.238 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=13.86
2026-03-25 15:43:03.244 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=52.75 | totalMs=52.75
2026-03-25 15:43:03.247 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=15:43:03.247
2026-03-25 15:43:03.249 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-03-25 15:43:03.251 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-25 15:43:03.252 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-25 15:43:03.252 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=5.68 | totalMs=5.68
2026-03-25 15:43:04.739 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=15:43:04.739
2026-03-25 15:43:04.744 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-25 15:43:04.747 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-25 15:43:04.751 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-25 15:43:04.751 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=12.23 | totalMs=12.23
2026-03-25 15:43:05.640 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=15:43:05.640
2026-03-25 15:43:05.656 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=15.36
2026-03-25 15:43:05.657 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=16.30 | totalMs=16.30
2026-03-25 15:43:06.225 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:43:06.225
2026-03-25 15:46:11.285 | step 1 | route=IT_Ticket | empId=41061 | query called at=15:46:11.285
2026-03-25 15:46:11.296 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-25 15:46:11.297 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-25 15:46:11.299 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-25 15:46:11.300 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-25 15:46:11.302 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-25 15:46:11.338 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=36.29
2026-03-25 15:46:11.339 | step 3 | route=IT_Ticket | empId=41061 | apiMs=53.63 | totalMs=53.63
2026-03-25 15:46:11.339 | step 1 | route=IT_Ticket | empId=41061 | query called at=15:46:11.339
2026-03-25 15:46:11.341 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-25 15:46:11.342 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-25 15:46:11.344 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-25 15:46:11.344 | step 3 | route=IT_Ticket | empId=41061 | apiMs=4.81 | totalMs=4.81
2026-03-25 15:46:22.329 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=15:46:22.329
2026-03-25 15:46:22.512 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=181.25
2026-03-25 15:46:22.515 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=185.42 | totalMs=185.42
2026-03-25 15:46:25.082 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=15:46:25.082
2026-03-25 15:46:25.123 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=39.97
2026-03-25 15:46:25.127 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=44.07 | totalMs=44.07
2026-03-25 15:49:01.466 | step 1 | route=IT_TicketPost | empId=41061 | query called at=15:49:01.466
2026-03-25 15:49:01.478 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=11.64
2026-03-25 15:49:01.481 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=15.18 | totalMs=15.18
2026-03-25 15:49:01.484 | step 1 | route=IT_TicketPost | empId=41061 | query called at=15:49:01.484
2026-03-25 15:49:01.514 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=28.11
2026-03-25 15:49:01.516 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=32.68 | totalMs=32.68
2026-03-25 15:49:01.517 | step 1 | route=IT_TicketPost | empId=41061 | query called at=15:49:01.517
2026-03-25 15:49:01.518 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-25 15:49:01.519 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2.06 | totalMs=2.06
2026-03-25 15:49:01.519 | step 1 | route=IT_TicketPost | empId=41061 | query called at=15:49:01.519
2026-03-25 15:49:01.521 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-25 15:49:01.521 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=1.46 | totalMs=1.46
2026-03-25 15:49:11.000 | step 1 | route=IT_Ticket | empId=41061 | query called at=15:49:11.000
2026-03-25 15:49:11.010 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-03-25 15:49:11.011 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-25 15:49:11.013 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-25 15:49:11.014 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-25 15:49:11.015 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-25 15:49:11.049 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=33.95
2026-03-25 15:49:11.050 | step 3 | route=IT_Ticket | empId=41061 | apiMs=49.42 | totalMs=49.42
2026-03-25 15:49:11.050 | step 1 | route=IT_Ticket | empId=41061 | query called at=15:49:11.050
2026-03-25 15:49:11.051 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-25 15:49:11.052 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-25 15:49:11.053 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-25 15:49:11.054 | step 3 | route=IT_Ticket | empId=41061 | apiMs=3.69 | totalMs=3.69
2026-03-25 15:52:02.932 | step 1 | route=IT_TicketPost | empId=65388 | query called at=15:52:02.932
2026-03-25 15:52:02.960 | step 2 | route=IT_TicketPost | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=26.95
2026-03-25 15:52:02.963 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=31.18 | totalMs=31.18
2026-03-25 15:52:02.966 | step 1 | route=IT_TicketPost | empId=65388 | query called at=15:52:02.966
2026-03-25 15:52:02.993 | step 2 | route=IT_TicketPost | empId=65388 | query=IT_Ticket_Save_SPOC | queryMs=24.85
2026-03-25 15:52:02.996 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=29.49 | totalMs=29.49
2026-03-25 15:52:02.996 | step 1 | route=IT_TicketPost | empId=65388 | query called at=15:52:02.996
2026-03-25 15:52:02.998 | step 2 | route=IT_TicketPost | empId=65388 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-25 15:52:02.998 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=2.53 | totalMs=2.53
2026-03-25 15:52:02.999 | step 1 | route=IT_TicketPost | empId=65388 | query called at=15:52:02.999
2026-03-25 15:52:03.000 | step 2 | route=IT_TicketPost | empId=65388 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-25 15:52:03.001 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=1.74 | totalMs=1.74
2026-03-25 15:52:03.224 | step 1 | route=IT_Ticket | empId=65388 | query called at=15:52:03.224
2026-03-25 15:52:03.235 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-25 15:52:03.237 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-03-25 15:52:03.238 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-25 15:52:03.240 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-25 15:52:03.241 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-25 15:52:03.275 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=33.31
2026-03-25 15:52:03.275 | step 3 | route=IT_Ticket | empId=65388 | apiMs=50.96 | totalMs=50.96
2026-03-25 15:52:03.276 | step 1 | route=IT_Ticket | empId=65388 | query called at=15:52:03.276
2026-03-25 15:52:03.278 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-25 15:52:03.279 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-25 15:52:03.280 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-25 15:52:03.281 | step 3 | route=IT_Ticket | empId=65388 | apiMs=4.86 | totalMs=4.86
2026-03-25 15:52:34.922 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:52:34.922
2026-03-25 15:52:34.933 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-25 15:52:34.937 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-25 15:52:34.941 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-25 15:52:34.945 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-25 15:52:34.946 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-25 15:52:34.968 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=22.09
2026-03-25 15:52:34.969 | step 3 | route=IT_Ticket | empId=51415 | apiMs=46.81 | totalMs=46.81
2026-03-25 15:52:34.970 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:52:34.970
2026-03-25 15:52:34.971 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-25 15:52:34.972 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-25 15:52:34.974 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-25 15:52:34.974 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.37 | totalMs=4.37
2026-03-25 15:52:38.907 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=15:52:38.907
2026-03-25 15:52:38.963 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.05
2026-03-25 15:52:38.966 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.79 | totalMs=58.79
2026-03-25 15:52:40.965 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=15:52:40.965
2026-03-25 15:52:40.978 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.16
2026-03-25 15:52:40.981 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.83 | totalMs=15.83
2026-03-25 15:52:49.263 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:52:49.263
2026-03-25 15:52:49.274 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-25 15:52:49.277 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.61 | totalMs=13.61
2026-03-25 15:52:49.279 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:52:49.279
2026-03-25 15:52:49.356 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=73.77
2026-03-25 15:52:49.358 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=78.31 | totalMs=78.31
2026-03-25 15:52:49.358 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:52:49.358
2026-03-25 15:52:49.360 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-25 15:52:49.361 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.29 | totalMs=2.29
2026-03-25 15:52:49.361 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:52:49.361
2026-03-25 15:52:49.362 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-25 15:52:49.363 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.80 | totalMs=1.80
2026-03-25 15:52:52.096 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:52:52.096
2026-03-25 15:52:52.106 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-25 15:52:52.110 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-25 15:52:52.114 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-25 15:52:52.117 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-25 15:52:52.118 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-25 15:52:52.136 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=17.02
2026-03-25 15:52:52.136 | step 3 | route=IT_Ticket | empId=51415 | apiMs=39.97 | totalMs=39.97
2026-03-25 15:52:52.136 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:52:52.136
2026-03-25 15:52:52.138 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-25 15:52:52.139 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-25 15:52:52.140 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-25 15:52:52.140 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.69 | totalMs=3.69
2026-03-25 15:53:54.169 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:53:54.169
2026-03-25 15:53:54.181 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-25 15:53:54.182 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-25 15:53:54.188 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=5.08
2026-03-25 15:53:54.197 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.25
2026-03-25 15:53:54.205 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=8.41
2026-03-25 15:53:54.280 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=73.88
2026-03-25 15:53:54.280 | step 3 | route=IT_Ticket | empId=68413 | apiMs=110.63 | totalMs=110.63
2026-03-25 15:53:54.280 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:53:54.280
2026-03-25 15:53:54.288 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=7.55
2026-03-25 15:53:54.290 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-25 15:53:54.291 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-25 15:53:54.291 | step 3 | route=IT_Ticket | empId=68413 | apiMs=11.02 | totalMs=11.02
2026-03-25 15:54:00.588 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=15:54:00.588
2026-03-25 15:54:00.892 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=303.49
2026-03-25 15:54:00.896 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=307.36 | totalMs=307.36
2026-03-25 15:54:02.358 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=15:54:02.358
2026-03-25 15:54:02.381 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=19.87
2026-03-25 15:54:02.384 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=26.03 | totalMs=26.03
2026-03-25 15:54:35.105 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:54:35.105
2026-03-25 15:54:35.116 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-25 15:54:35.119 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=14.04 | totalMs=14.04
2026-03-25 15:54:35.122 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:54:35.122
2026-03-25 15:54:35.151 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=26.71
2026-03-25 15:54:35.154 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=32.80 | totalMs=32.80
2026-03-25 15:54:35.155 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:54:35.155
2026-03-25 15:54:35.156 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-25 15:54:35.156 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=1.80 | totalMs=1.80
2026-03-25 15:54:35.383 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:54:35.383
2026-03-25 15:54:35.393 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-25 15:54:35.395 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-25 15:54:35.396 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-25 15:54:35.398 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-25 15:54:35.399 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-25 15:54:35.434 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=34.26
2026-03-25 15:54:35.434 | step 3 | route=IT_Ticket | empId=68413 | apiMs=50.76 | totalMs=50.76
2026-03-25 15:54:35.434 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:54:35.434
2026-03-25 15:54:35.436 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-25 15:54:35.437 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-25 15:54:35.438 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-25 15:54:35.439 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.21 | totalMs=4.21
2026-03-25 15:57:20.125 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:57:20.125
2026-03-25 15:57:20.184 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=58.09
2026-03-25 15:57:20.184 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=59.59 | totalMs=59.59
2026-03-25 15:57:21.327 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:21.327
2026-03-25 15:57:25.688 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:57:25.688
2026-03-25 15:57:26.702 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1013.24
2026-03-25 15:57:26.877 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=1,189.29 | totalMs=1,189.29
2026-03-25 15:57:26.881 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:57:26.881
2026-03-25 15:57:26.885 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-25 15:57:26.888 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-25 15:57:26.889 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-25 15:57:26.890 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=9.16 | totalMs=9.16
2026-03-25 15:57:29.745 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:57:29.745
2026-03-25 15:57:29.772 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=26.51
2026-03-25 15:57:29.775 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=29.93 | totalMs=29.93
2026-03-25 15:57:30.399 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:30.399
2026-03-25 16:10:23.245 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=16:10:23.245
2026-03-25 16:10:23.285 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=39.07
2026-03-25 16:10:23.288 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=43.17 | totalMs=43.17
2026-03-25 16:10:23.780 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:10:23.780
2026-03-25 16:10:25.952 | step 1 | route=DesignTicketReport | empId=68488 | query called at=16:10:25.952
2026-03-25 16:10:26.073 | step 2 | route=DesignTicketReport | empId=68488 | query=DesignTicket_Report_proc | queryMs=119.28
2026-03-25 16:10:26.076 | step 3 | route=DesignTicketReport | empId=68488 | apiMs=123.12 | totalMs=123.12
2026-03-25 16:10:26.442 | step 4 | route=pageRenderd | empId=68488 | Page=DESIGNER TICKET REPORT | page fully loaded at : 16:10:26.442
2026-03-25 16:11:57.648 | step 1 | route=IT_Ticket | empId=39730 | query called at=16:11:57.648
2026-03-25 16:11:57.684 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=34.77
2026-03-25 16:11:57.686 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-25 16:11:57.687 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-25 16:11:57.689 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-25 16:11:57.712 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_it_Ticket_Details | queryMs=22.75
2026-03-25 16:11:57.752 | step 2 | route=IT_Ticket | empId=39730 | query=VMS_Comp_login_proc | queryMs=39.8
2026-03-25 16:11:57.753 | step 3 | route=IT_Ticket | empId=39730 | apiMs=104.62 | totalMs=104.62
2026-03-25 16:11:57.754 | step 1 | route=IT_Ticket | empId=39730 | query called at=16:11:57.754
2026-03-25 16:11:57.772 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=17.81
2026-03-25 16:11:57.774 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-25 16:11:57.775 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-25 16:11:57.775 | step 3 | route=IT_Ticket | empId=39730 | apiMs=21.85 | totalMs=21.85
2026-03-25 16:12:03.160 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39730 | query called at=16:12:03.160
2026-03-25 16:12:03.341 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=180.2
2026-03-25 16:12:03.344 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39730 | apiMs=183.96 | totalMs=183.96
2026-03-25 16:12:04.924 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39730 | query called at=16:12:04.924
2026-03-25 16:12:04.935 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-03-25 16:12:04.938 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39730 | apiMs=13.86 | totalMs=13.86
2026-03-25 16:12:40.136 | step 1 | route=IT_TicketPost | empId=39730 | query called at=16:12:40.136
2026-03-25 16:12:40.147 | step 2 | route=IT_TicketPost | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-25 16:12:40.150 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=13.73 | totalMs=13.73
2026-03-25 16:12:40.153 | step 1 | route=IT_TicketPost | empId=39730 | query called at=16:12:40.153
2026-03-25 16:12:40.193 | step 2 | route=IT_TicketPost | empId=39730 | query=IT_Ticket_Save_SPOC | queryMs=37.67
2026-03-25 16:12:40.197 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=44.05 | totalMs=44.05
2026-03-25 16:12:40.197 | step 1 | route=IT_TicketPost | empId=39730 | query called at=16:12:40.197
2026-03-25 16:12:40.199 | step 2 | route=IT_TicketPost | empId=39730 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-25 16:12:40.200 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=2.32 | totalMs=2.32
2026-03-25 16:12:40.200 | step 1 | route=IT_TicketPost | empId=39730 | query called at=16:12:40.200
2026-03-25 16:12:40.201 | step 2 | route=IT_TicketPost | empId=39730 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-25 16:12:40.202 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=1.59 | totalMs=1.59
2026-03-25 16:12:46.134 | step 1 | route=IT_Ticket | empId=39730 | query called at=16:12:46.134
2026-03-25 16:12:46.144 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-25 16:12:46.148 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-25 16:12:46.151 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-25 16:12:46.153 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-25 16:12:46.154 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-25 16:12:46.187 | step 2 | route=IT_Ticket | empId=39730 | query=VMS_Comp_login_proc | queryMs=32.8
2026-03-25 16:12:46.188 | step 3 | route=IT_Ticket | empId=39730 | apiMs=53.96 | totalMs=53.96
2026-03-25 16:12:46.188 | step 1 | route=IT_Ticket | empId=39730 | query called at=16:12:46.188
2026-03-25 16:12:46.190 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-25 16:12:46.191 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-25 16:12:46.193 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-25 16:12:46.193 | step 3 | route=IT_Ticket | empId=39730 | apiMs=4.80 | totalMs=4.80
2026-03-25 16:13:34.360 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39730 | query called at=16:13:34.360
2026-03-25 16:13:34.516 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=155.4
2026-03-25 16:13:34.520 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39730 | apiMs=159.15 | totalMs=159.15
2026-03-25 16:13:40.030 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39730 | query called at=16:13:40.030
2026-03-25 16:13:40.041 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-25 16:13:40.044 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39730 | apiMs=13.84 | totalMs=13.84
2026-03-25 16:14:34.945 | step 1 | route=IT_TicketPost | empId=39730 | query called at=16:14:34.945
2026-03-25 16:14:34.956 | step 2 | route=IT_TicketPost | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-25 16:14:34.956 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=11.79 | totalMs=11.79
2026-03-25 16:14:34.957 | step 1 | route=IT_TicketPost | empId=39730 | query called at=16:14:34.957
2026-03-25 16:14:34.960 | step 2 | route=IT_TicketPost | empId=39730 | query=IT_Ticket_Save_SPOC | queryMs=3.09
2026-03-25 16:14:34.962 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=5.40 | totalMs=5.40
2026-03-25 16:14:34.963 | step 1 | route=IT_TicketPost | empId=39730 | query called at=16:14:34.963
2026-03-25 16:14:34.967 | step 2 | route=IT_TicketPost | empId=39730 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.18
2026-03-25 16:14:34.968 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=5.05 | totalMs=5.05
2026-03-25 16:14:34.968 | step 1 | route=IT_TicketPost | empId=39730 | query called at=16:14:34.968
2026-03-25 16:14:34.970 | step 2 | route=IT_TicketPost | empId=39730 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-25 16:14:34.970 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=1.81 | totalMs=1.81
2026-03-25 16:14:38.226 | step 1 | route=IT_Ticket | empId=39730 | query called at=16:14:38.226
2026-03-25 16:14:38.236 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-25 16:14:38.240 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-25 16:14:38.244 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-25 16:14:38.245 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-25 16:14:38.247 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-25 16:14:38.280 | step 2 | route=IT_Ticket | empId=39730 | query=VMS_Comp_login_proc | queryMs=33.39
2026-03-25 16:14:38.281 | step 3 | route=IT_Ticket | empId=39730 | apiMs=54.75 | totalMs=54.75
2026-03-25 16:14:38.281 | step 1 | route=IT_Ticket | empId=39730 | query called at=16:14:38.281
2026-03-25 16:14:38.283 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-25 16:14:38.284 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-25 16:14:38.285 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-25 16:14:38.286 | step 3 | route=IT_Ticket | empId=39730 | apiMs=4.37 | totalMs=4.37
2026-03-25 16:32:08.688 | step 1 | route=IT_Ticket | empId=67918 | query called at=16:32:08.688
2026-03-25 16:32:08.733 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=44.26
2026-03-25 16:32:08.739 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=3.08
2026-03-25 16:32:08.744 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-25 16:32:08.747 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-25 16:32:08.779 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=30.77
2026-03-25 16:32:08.813 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=34.33
2026-03-25 16:32:08.814 | step 3 | route=IT_Ticket | empId=67918 | apiMs=125.08 | totalMs=125.08
2026-03-25 16:32:08.814 | step 1 | route=IT_Ticket | empId=67918 | query called at=16:32:08.814
2026-03-25 16:32:08.833 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=18.78
2026-03-25 16:32:08.835 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-25 16:32:08.836 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-25 16:32:08.836 | step 3 | route=IT_Ticket | empId=67918 | apiMs=22.15 | totalMs=22.15
2026-03-25 16:32:24.868 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67918 | query called at=16:32:24.868
2026-03-25 16:32:25.048 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=178.69
2026-03-25 16:32:25.048 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67918 | apiMs=179.77 | totalMs=179.77
2026-03-25 16:32:40.764 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query called at=16:32:40.764
2026-03-25 16:32:40.774 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-25 16:32:40.777 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67918 | apiMs=13.13 | totalMs=13.13
2026-03-25 16:32:41.963 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query called at=16:32:41.963
2026-03-25 16:32:41.978 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-03-25 16:32:41.980 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67918 | apiMs=16.96 | totalMs=16.96
2026-03-25 16:33:43.510 | step 1 | route=IT_Ticket | empId=37711 | query called at=16:33:43.510
2026-03-25 16:33:43.521 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-25 16:33:43.523 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-25 16:33:43.525 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-25 16:33:43.526 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-25 16:33:43.528 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-25 16:33:43.561 | step 2 | route=IT_Ticket | empId=37711 | query=VMS_Comp_login_proc | queryMs=33.25
2026-03-25 16:33:43.562 | step 3 | route=IT_Ticket | empId=37711 | apiMs=51.40 | totalMs=51.40
2026-03-25 16:33:43.562 | step 1 | route=IT_Ticket | empId=37711 | query called at=16:33:43.562
2026-03-25 16:33:43.564 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-25 16:33:43.565 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-25 16:33:43.567 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-25 16:33:43.567 | step 3 | route=IT_Ticket | empId=37711 | apiMs=4.89 | totalMs=4.89
2026-03-25 16:34:01.153 | step 1 | route=Ticket_Entry_SPOC_Module | empId=37711 | query called at=16:34:01.153
2026-03-25 16:34:01.432 | step 2 | route=Ticket_Entry_SPOC_Module | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=278.52
2026-03-25 16:34:01.435 | step 3 | route=Ticket_Entry_SPOC_Module | empId=37711 | apiMs=282.10 | totalMs=282.10
2026-03-25 16:34:13.735 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=37711 | query called at=16:34:13.735
2026-03-25 16:34:13.747 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-03-25 16:34:13.748 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=37711 | apiMs=12.88 | totalMs=12.88
2026-03-25 16:35:16.709 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:35:16.709
2026-03-25 16:35:16.719 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-03-25 16:35:16.724 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=2.18
2026-03-25 16:35:16.728 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-25 16:35:16.731 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-25 16:35:16.733 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-25 16:35:16.767 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=33.65
2026-03-25 16:35:16.767 | step 3 | route=IT_Ticket | empId=52188 | apiMs=58.18 | totalMs=58.18
2026-03-25 16:35:16.768 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:35:16.768
2026-03-25 16:35:16.769 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-25 16:35:16.771 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-25 16:35:16.772 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-25 16:35:16.772 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.44 | totalMs=4.44
2026-03-25 16:35:23.756 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=16:35:23.756
2026-03-25 16:35:23.984 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=227.88
2026-03-25 16:35:23.987 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=231.25 | totalMs=231.25
2026-03-25 16:35:26.543 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=16:35:26.543
2026-03-25 16:35:26.556 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=12.08
2026-03-25 16:35:26.557 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=13.66 | totalMs=13.66
2026-03-25 16:35:30.882 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:35:30.882
2026-03-25 16:35:30.893 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-25 16:35:30.894 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-25 16:35:30.896 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-25 16:35:30.897 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-25 16:35:30.898 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-25 16:35:30.932 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=33.93
2026-03-25 16:35:30.933 | step 3 | route=IT_Ticket | empId=40822 | apiMs=50.37 | totalMs=50.37
2026-03-25 16:35:30.933 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:35:30.933
2026-03-25 16:35:30.934 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-25 16:35:30.936 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-25 16:35:30.937 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-25 16:35:30.937 | step 3 | route=IT_Ticket | empId=40822 | apiMs=3.96 | totalMs=3.96
2026-03-25 16:35:39.956 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=16:35:39.956
2026-03-25 16:35:40.235 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=278.05
2026-03-25 16:35:40.235 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=278.94 | totalMs=278.94
2026-03-25 16:35:42.642 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=16:35:42.642
2026-03-25 16:35:42.654 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-25 16:35:42.657 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=14.29 | totalMs=14.29
2026-03-25 16:36:37.484 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:36:37.484
2026-03-25 16:36:37.501 | step 2 | route=IT_TicketPost | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=16.62
2026-03-25 16:36:37.504 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=20.23 | totalMs=20.23
2026-03-25 16:36:37.507 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:36:37.507
2026-03-25 16:36:37.547 | step 2 | route=IT_TicketPost | empId=40822 | query=IT_Ticket_Save_SPOC | queryMs=35.52
2026-03-25 16:36:37.559 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=51.98 | totalMs=51.98
2026-03-25 16:36:37.559 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:36:37.559
2026-03-25 16:36:37.568 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.61
2026-03-25 16:36:37.568 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=8.72 | totalMs=8.72
2026-03-25 16:36:37.569 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:36:37.569
2026-03-25 16:36:37.576 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.12
2026-03-25 16:36:37.576 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=7.82 | totalMs=7.82
2026-03-25 16:36:37.801 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:36:37.801
2026-03-25 16:36:37.811 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-03-25 16:36:37.812 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-25 16:36:37.814 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-25 16:36:37.815 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-25 16:36:37.816 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-25 16:36:37.842 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=25.76
2026-03-25 16:36:37.843 | step 3 | route=IT_Ticket | empId=40822 | apiMs=41.80 | totalMs=41.80
2026-03-25 16:36:37.843 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:36:37.843
2026-03-25 16:36:37.845 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-25 16:36:37.846 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-25 16:36:37.847 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-25 16:36:37.848 | step 3 | route=IT_Ticket | empId=40822 | apiMs=4.42 | totalMs=4.42
2026-03-25 16:36:57.984 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=16:36:57.984
2026-03-25 16:36:58.417 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=432.25
2026-03-25 16:36:58.417 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=433.30 | totalMs=433.30
2026-03-25 16:36:59.673 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=16:36:59.673
2026-03-25 16:36:59.686 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-03-25 16:36:59.688 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=14.81 | totalMs=14.81
2026-03-25 16:37:04.651 | step 1 | route=IT_TicketPost | empId=37711 | query called at=16:37:04.651
2026-03-25 16:37:04.661 | step 2 | route=IT_TicketPost | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=8.76
2026-03-25 16:37:04.661 | step 3 | route=IT_TicketPost | empId=37711 | apiMs=10.19 | totalMs=10.19
2026-03-25 16:37:04.662 | step 1 | route=IT_TicketPost | empId=37711 | query called at=16:37:04.662
2026-03-25 16:37:04.665 | step 2 | route=IT_TicketPost | empId=37711 | query=IT_Ticket_Save_SPOC | queryMs=2.56
2026-03-25 16:37:04.667 | step 3 | route=IT_TicketPost | empId=37711 | apiMs=4.40 | totalMs=4.40
2026-03-25 16:37:04.667 | step 1 | route=IT_TicketPost | empId=37711 | query called at=16:37:04.667
2026-03-25 16:37:04.668 | step 2 | route=IT_TicketPost | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-25 16:37:04.669 | step 3 | route=IT_TicketPost | empId=37711 | apiMs=1.61 | totalMs=1.61
2026-03-25 16:37:07.015 | step 1 | route=IT_Ticket | empId=37711 | query called at=16:37:07.015
2026-03-25 16:37:07.025 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-25 16:37:07.029 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-25 16:37:07.033 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-25 16:37:07.036 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-25 16:37:07.038 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-25 16:37:07.069 | step 2 | route=IT_Ticket | empId=37711 | query=VMS_Comp_login_proc | queryMs=31.11
2026-03-25 16:37:07.069 | step 3 | route=IT_Ticket | empId=37711 | apiMs=54.87 | totalMs=54.87
2026-03-25 16:37:07.070 | step 1 | route=IT_Ticket | empId=37711 | query called at=16:37:07.070
2026-03-25 16:37:07.071 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-25 16:37:07.073 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-25 16:37:07.074 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-25 16:37:07.074 | step 3 | route=IT_Ticket | empId=37711 | apiMs=4.21 | totalMs=4.21
2026-03-25 16:37:19.594 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:37:19.594
2026-03-25 16:37:19.610 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=15.19
2026-03-25 16:37:19.611 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=16.32 | totalMs=16.32
2026-03-25 16:37:19.611 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:37:19.611
2026-03-25 16:37:19.670 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=58.47
2026-03-25 16:37:19.683 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=71.43 | totalMs=71.43
2026-03-25 16:37:19.683 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:37:19.683
2026-03-25 16:37:19.692 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.83
2026-03-25 16:37:19.692 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=8.62 | totalMs=8.62
2026-03-25 16:37:19.913 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:37:19.913
2026-03-25 16:37:19.929 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=15.97
2026-03-25 16:37:19.937 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=7.66
2026-03-25 16:37:19.945 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-03-25 16:37:19.954 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-03-25 16:37:19.955 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-25 16:37:19.990 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=33.96
2026-03-25 16:37:19.990 | step 3 | route=IT_Ticket | empId=52188 | apiMs=77.58 | totalMs=77.58
2026-03-25 16:37:19.991 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:37:19.991
2026-03-25 16:37:19.992 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-25 16:37:19.994 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-25 16:37:19.995 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-25 16:37:19.996 | step 3 | route=IT_Ticket | empId=52188 | apiMs=5.03 | totalMs=5.03
2026-03-25 16:37:28.542 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:37:28.542
2026-03-25 16:37:28.552 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-25 16:37:28.555 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=13.41 | totalMs=13.41
2026-03-25 16:37:28.558 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:37:28.558
2026-03-25 16:37:28.563 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=2.93
2026-03-25 16:37:28.566 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=7.54 | totalMs=7.54
2026-03-25 16:37:28.566 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:37:28.566
2026-03-25 16:37:28.568 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-25 16:37:28.568 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.51 | totalMs=2.51
2026-03-25 16:37:31.750 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:37:31.750
2026-03-25 16:37:31.760 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-03-25 16:37:31.764 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-25 16:37:31.767 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-25 16:37:31.768 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-25 16:37:31.770 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-03-25 16:37:31.787 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=17.6
2026-03-25 16:37:31.788 | step 3 | route=IT_Ticket | empId=57006 | apiMs=37.71 | totalMs=37.71
2026-03-25 16:37:31.788 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:37:31.788
2026-03-25 16:37:31.790 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-25 16:37:31.791 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-25 16:37:31.792 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-25 16:37:31.792 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.03 | totalMs=4.03
2026-03-25 16:38:00.969 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:38:00.969
2026-03-25 16:38:00.997 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=27.39
2026-03-25 16:38:01.000 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=30.84 | totalMs=30.84
2026-03-25 16:38:01.682 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:38:01.682
2026-03-25 16:38:08.212 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:38:08.212
2026-03-25 16:38:08.241 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=28.52
2026-03-25 16:38:08.243 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=31.19 | totalMs=31.19
2026-03-25 16:38:08.243 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:38:08.243
2026-03-25 16:38:08.245 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-25 16:38:08.247 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-25 16:38:08.248 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-25 16:38:08.248 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=4.89 | totalMs=4.89
2026-03-25 16:38:11.702 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:38:11.702
2026-03-25 16:38:11.722 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=19.78
2026-03-25 16:38:11.725 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=22.90 | totalMs=22.90
2026-03-25 16:38:12.306 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:38:12.306
2026-03-25 16:38:19.920 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:38:19.920
2026-03-25 16:38:19.931 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=10.24
2026-03-25 16:38:19.933 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=1.4
2026-03-25 16:38:19.935 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=15.02 | totalMs=15.02
2026-03-25 16:38:19.935 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:38:19.935
2026-03-25 16:38:19.937 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-25 16:38:19.938 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-25 16:38:19.939 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-25 16:38:19.939 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=3.99 | totalMs=3.99
2026-03-25 16:38:23.066 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:38:23.066
2026-03-25 16:38:23.068 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-03-25 16:38:23.072 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-25 16:38:23.075 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-25 16:38:23.078 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=12.21 | totalMs=12.21
2026-03-25 16:38:24.877 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:38:24.877
2026-03-25 16:38:24.890 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=12.71
2026-03-25 16:38:24.893 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=15.82 | totalMs=15.82
2026-03-25 16:38:25.360 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:38:25.360
2026-03-25 16:38:28.095 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:38:28.095
2026-03-25 16:38:28.105 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-25 16:38:28.109 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-25 16:38:28.113 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-25 16:38:28.116 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-25 16:38:28.117 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-25 16:38:28.160 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=41.89
2026-03-25 16:38:28.160 | step 3 | route=IT_Ticket | empId=6770 | apiMs=65.36 | totalMs=65.36
2026-03-25 16:38:28.160 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:38:28.160
2026-03-25 16:38:28.162 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-25 16:38:28.163 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-25 16:38:28.164 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-25 16:38:28.165 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.03 | totalMs=4.03
2026-03-25 16:38:35.169 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=16:38:35.169
2026-03-25 16:38:35.326 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=156.71
2026-03-25 16:38:35.329 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=160.25 | totalMs=160.25
2026-03-25 16:38:36.281 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=16:38:36.281
2026-03-25 16:38:36.299 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=14.74
2026-03-25 16:38:36.301 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=20.00 | totalMs=20.00
2026-03-25 16:39:50.020 | step 1 | route=IT_TicketPost | empId=6770 | query called at=16:39:50.020
2026-03-25 16:39:50.030 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-25 16:39:50.031 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=10.59 | totalMs=10.59
2026-03-25 16:39:50.032 | step 1 | route=IT_TicketPost | empId=6770 | query called at=16:39:50.032
2026-03-25 16:39:50.048 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=15.82
2026-03-25 16:39:50.050 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=18.00 | totalMs=18.00
2026-03-25 16:39:50.050 | step 1 | route=IT_TicketPost | empId=6770 | query called at=16:39:50.050
2026-03-25 16:39:50.052 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-25 16:39:50.052 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.30 | totalMs=2.30
2026-03-25 16:39:51.718 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:39:51.718
2026-03-25 16:39:51.728 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.17
2026-03-25 16:39:51.732 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-25 16:39:51.736 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-25 16:39:51.739 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-25 16:39:51.741 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-03-25 16:39:51.762 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=21.61
2026-03-25 16:39:51.763 | step 3 | route=IT_Ticket | empId=6770 | apiMs=44.45 | totalMs=44.45
2026-03-25 16:39:51.763 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:39:51.763
2026-03-25 16:39:51.765 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-25 16:39:51.766 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-25 16:39:51.767 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-25 16:39:51.768 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.31 | totalMs=4.31
2026-03-25 16:42:06.166 | step 1 | route=IT_TicketPost | empId=67918 | query called at=16:42:06.166
2026-03-25 16:42:06.177 | step 2 | route=IT_TicketPost | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-25 16:42:06.180 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=13.72 | totalMs=13.72
2026-03-25 16:42:06.183 | step 1 | route=IT_TicketPost | empId=67918 | query called at=16:42:06.183
2026-03-25 16:42:06.187 | step 2 | route=IT_TicketPost | empId=67918 | query=IT_Ticket_Save_SPOC | queryMs=2.01
2026-03-25 16:42:06.189 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=6.12 | totalMs=6.12
2026-03-25 16:42:06.189 | step 1 | route=IT_TicketPost | empId=67918 | query called at=16:42:06.189
2026-03-25 16:42:06.191 | step 2 | route=IT_TicketPost | empId=67918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-25 16:42:06.191 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=1.98 | totalMs=1.98
2026-03-25 16:42:06.192 | step 1 | route=IT_TicketPost | empId=67918 | query called at=16:42:06.192
2026-03-25 16:42:06.193 | step 2 | route=IT_TicketPost | empId=67918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-25 16:42:06.193 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=1.44 | totalMs=1.44
2026-03-25 16:42:06.409 | step 1 | route=IT_Ticket | empId=67918 | query called at=16:42:06.409
2026-03-25 16:42:06.419 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-03-25 16:42:06.420 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-25 16:42:06.422 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-25 16:42:06.423 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-25 16:42:06.424 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-25 16:42:06.442 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=17.36
2026-03-25 16:42:06.442 | step 3 | route=IT_Ticket | empId=67918 | apiMs=33.04 | totalMs=33.04
2026-03-25 16:42:06.443 | step 1 | route=IT_Ticket | empId=67918 | query called at=16:42:06.443
2026-03-25 16:42:06.444 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-25 16:42:06.445 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-25 16:42:06.446 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-25 16:42:06.447 | step 3 | route=IT_Ticket | empId=67918 | apiMs=4.00 | totalMs=4.00
2026-03-25 16:51:00.737 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:51:00.737
2026-03-25 16:51:00.784 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=45.96
2026-03-25 16:51:00.789 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=51.25 | totalMs=51.25
2026-03-25 16:51:02.658 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:51:02.658
2026-03-25 16:51:05.906 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:51:05.906
2026-03-25 16:51:05.953 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=46.38
2026-03-25 16:51:05.958 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=51.88 | totalMs=51.88
2026-03-25 16:51:05.961 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:51:05.961
2026-03-25 16:51:05.965 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-25 16:51:05.967 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-25 16:51:05.969 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-25 16:51:05.969 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=8.04 | totalMs=8.04
2026-03-25 16:51:06.233 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:51:06.233
2026-03-25 16:51:06.254 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=20.26
2026-03-25 16:51:06.255 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=21.15 | totalMs=21.15
2026-03-25 16:51:07.375 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:51:07.375
2026-03-25 17:09:35.047 | step 5 | route=dashboard | empId=GGA0955 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-25 17:14:43.493 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:14:43.493
2026-03-25 17:14:43.550 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=56.79
2026-03-25 17:14:43.561 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-03-25 17:14:43.570 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-03-25 17:14:43.579 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=8.45
2026-03-25 17:14:43.621 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=42.16
2026-03-25 17:14:43.704 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=82.6
2026-03-25 17:14:43.705 | step 3 | route=IT_Ticket | empId=40217 | apiMs=211.69 | totalMs=211.69
2026-03-25 17:14:43.705 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:14:43.705
2026-03-25 17:14:43.739 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=33.66
2026-03-25 17:14:43.748 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-25 17:14:43.756 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-25 17:14:43.756 | step 3 | route=IT_Ticket | empId=40217 | apiMs=51.04 | totalMs=51.04
2026-03-25 17:14:48.859 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=17:14:48.859
2026-03-25 17:14:49.278 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=418.1
2026-03-25 17:14:49.281 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=421.88 | totalMs=421.88
2026-03-25 17:14:51.028 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=17:14:51.028
2026-03-25 17:14:51.044 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=15.73
2026-03-25 17:14:51.047 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=19.33 | totalMs=19.33
2026-03-25 17:15:57.015 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:15:57.015
2026-03-25 17:15:57.027 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-03-25 17:15:57.030 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.87 | totalMs=14.87
2026-03-25 17:15:57.033 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:15:57.033
2026-03-25 17:15:57.056 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=20.65
2026-03-25 17:15:57.073 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=39.86 | totalMs=39.86
2026-03-25 17:15:57.073 | step 1 | route=IT_TicketPost | empId=40217 | query called at=17:15:57.073
2026-03-25 17:15:57.075 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-25 17:15:57.075 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.38 | totalMs=2.38
2026-03-25 17:15:57.300 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:15:57.300
2026-03-25 17:15:57.311 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-25 17:15:57.313 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-25 17:15:57.314 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-25 17:15:57.316 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-25 17:15:57.317 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-25 17:15:57.352 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=34.09
2026-03-25 17:15:57.352 | step 3 | route=IT_Ticket | empId=40217 | apiMs=52.14 | totalMs=52.14
2026-03-25 17:15:57.352 | step 1 | route=IT_Ticket | empId=40217 | query called at=17:15:57.352
2026-03-25 17:15:57.354 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-25 17:15:57.355 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-25 17:15:57.357 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-25 17:15:57.357 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.66 | totalMs=4.66
2026-03-25 17:16:18.735 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=17:16:18.735
2026-03-25 17:16:18.771 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=35.19
2026-03-25 17:16:18.774 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=38.58 | totalMs=38.58
2026-03-25 17:16:19.293 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:16:19.293
2026-03-25 17:16:43.705 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=17:16:43.705
2026-03-25 17:16:43.738 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=32.19
2026-03-25 17:16:43.743 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=37.42 | totalMs=37.42
2026-03-25 17:16:43.746 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=17:16:43.746
2026-03-25 17:16:43.749 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-25 17:16:43.751 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-25 17:16:43.752 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-25 17:16:43.752 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=6.75 | totalMs=6.75
2026-03-25 17:16:43.971 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=17:16:43.971
2026-03-25 17:16:43.987 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=15.52
2026-03-25 17:16:43.988 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=16.45 | totalMs=16.45
2026-03-25 17:16:44.299 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:16:44.299
2026-03-25 17:17:14.869 | step 1 | route=HW_Ticket_Report | empId=37211 | query called at=17:17:14.869
2026-03-25 17:17:14.891 | step 2 | route=HW_Ticket_Report | empId=37211 | query=hw_ticket_report_kpi_proc | queryMs=21.02
2026-03-25 17:17:14.892 | step 3 | route=HW_Ticket_Report | empId=37211 | apiMs=22.59 | totalMs=22.59
2026-03-25 17:17:15.332 | step 4 | route=pageRenderd | empId=37211 | Page=HW TICKET REPORT | page fully loaded at : 17:17:15.332
2026-03-25 17:27:39.724 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:27:39.724
2026-03-25 17:27:39.734 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-25 17:27:39.738 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-25 17:27:39.742 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-25 17:27:39.746 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-25 17:27:39.768 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=21.55
2026-03-25 17:27:39.805 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=36.86
2026-03-25 17:27:39.805 | step 3 | route=IT_Ticket | empId=31232 | apiMs=81.84 | totalMs=81.84
2026-03-25 17:27:39.806 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:27:39.806
2026-03-25 17:27:39.807 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-25 17:27:39.809 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-25 17:27:39.810 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-25 17:27:39.810 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.55 | totalMs=4.55
2026-03-25 17:27:48.192 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:27:48.192
2026-03-25 17:27:48.497 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=303.61
2026-03-25 17:27:48.498 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=305.39 | totalMs=305.39
2026-03-25 17:27:50.001 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:27:50.001
2026-03-25 17:27:50.012 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-25 17:27:50.012 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=11.08 | totalMs=11.08
2026-03-25 17:28:10.503 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:28:10.503
2026-03-25 17:28:10.514 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-25 17:28:10.514 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=11.25 | totalMs=11.25
2026-03-25 17:28:10.515 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:28:10.515
2026-03-25 17:28:10.537 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=21.6
2026-03-25 17:28:10.539 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=24.02 | totalMs=24.02
2026-03-25 17:28:10.539 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:28:10.539
2026-03-25 17:28:10.541 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-25 17:28:10.542 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.50 | totalMs=2.50
2026-03-25 17:28:10.764 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:28:10.764
2026-03-25 17:28:10.775 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-25 17:28:10.777 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-25 17:28:10.778 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-25 17:28:10.780 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-25 17:28:10.782 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-03-25 17:28:10.813 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=31.2
2026-03-25 17:28:10.813 | step 3 | route=IT_Ticket | empId=31232 | apiMs=49.38 | totalMs=49.38
2026-03-25 17:28:10.814 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:28:10.814
2026-03-25 17:28:10.816 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-25 17:28:10.817 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-25 17:28:10.818 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-25 17:28:10.819 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.66 | totalMs=4.66
2026-03-25 17:30:03.565 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:30:03.565
2026-03-25 17:30:03.604 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=38
2026-03-25 17:30:03.604 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=39.09 | totalMs=39.09
2026-03-25 17:30:04.006 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:30:04.006
2026-03-25 17:30:18.421 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:30:18.421
2026-03-25 17:30:18.649 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=226.94
2026-03-25 17:30:18.722 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=300.38 | totalMs=300.38
2026-03-25 17:30:18.722 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:30:18.722
2026-03-25 17:30:18.735 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.03
2026-03-25 17:30:18.743 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.34
2026-03-25 17:30:18.745 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-25 17:30:18.745 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=22.87 | totalMs=22.87
2026-03-25 17:30:22.329 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:30:22.329
2026-03-25 17:30:22.374 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=43.74
2026-03-25 17:30:22.376 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=46.85 | totalMs=46.85
2026-03-25 17:30:22.918 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:30:22.918
2026-03-25 17:41:01.961 | step 1 | route=IT_Ticket | empId=294 | query called at=17:41:01.961
2026-03-25 17:41:01.995 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=32.81
2026-03-25 17:41:01.997 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-25 17:41:01.998 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-25 17:41:02.000 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-25 17:41:02.026 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=25.67
2026-03-25 17:41:02.073 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=47.17
2026-03-25 17:41:02.074 | step 3 | route=IT_Ticket | empId=294 | apiMs=112.73 | totalMs=112.73
2026-03-25 17:41:02.074 | step 1 | route=IT_Ticket | empId=294 | query called at=17:41:02.074
2026-03-25 17:41:02.101 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=26.27
2026-03-25 17:41:02.108 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=6.38
2026-03-25 17:41:02.109 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-25 17:41:02.109 | step 3 | route=IT_Ticket | empId=294 | apiMs=35.05 | totalMs=35.05
2026-03-25 17:41:11.489 | step 1 | route=Ticket_Entry_SPOC_Module | empId=294 | query called at=17:41:11.489
2026-03-25 17:41:11.794 | step 2 | route=Ticket_Entry_SPOC_Module | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=304.22
2026-03-25 17:41:11.797 | step 3 | route=Ticket_Entry_SPOC_Module | empId=294 | apiMs=307.68 | totalMs=307.68
2026-03-25 17:41:14.040 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=294 | query called at=17:41:14.040
2026-03-25 17:41:14.053 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-03-25 17:41:14.056 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=294 | apiMs=15.58 | totalMs=15.58
2026-03-25 17:41:53.545 | step 1 | route=IT_TicketPost | empId=294 | query called at=17:41:53.545
2026-03-25 17:41:53.556 | step 2 | route=IT_TicketPost | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-25 17:41:53.559 | step 3 | route=IT_TicketPost | empId=294 | apiMs=14.43 | totalMs=14.43
2026-03-25 17:41:53.562 | step 1 | route=IT_TicketPost | empId=294 | query called at=17:41:53.562
2026-03-25 17:41:53.594 | step 2 | route=IT_TicketPost | empId=294 | query=IT_Ticket_Save_SPOC | queryMs=29.54
2026-03-25 17:41:53.595 | step 3 | route=IT_TicketPost | empId=294 | apiMs=33.51 | totalMs=33.51
2026-03-25 17:41:53.595 | step 1 | route=IT_TicketPost | empId=294 | query called at=17:41:53.595
2026-03-25 17:41:53.597 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-25 17:41:53.597 | step 3 | route=IT_TicketPost | empId=294 | apiMs=1.99 | totalMs=1.99
2026-03-25 17:41:58.942 | step 1 | route=IT_Ticket | empId=294 | query called at=17:41:58.942
2026-03-25 17:41:58.952 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-25 17:41:58.956 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-25 17:41:58.960 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-25 17:41:58.963 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-25 17:41:58.964 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-25 17:41:58.997 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=32.43
2026-03-25 17:41:58.998 | step 3 | route=IT_Ticket | empId=294 | apiMs=55.77 | totalMs=55.77
2026-03-25 17:41:58.998 | step 1 | route=IT_Ticket | empId=294 | query called at=17:41:58.998
2026-03-25 17:41:58.999 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-25 17:41:59.000 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-25 17:41:59.002 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-25 17:41:59.002 | step 3 | route=IT_Ticket | empId=294 | apiMs=3.91 | totalMs=3.91
2026-03-25 17:47:05.380 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=17:47:05.380
2026-03-25 17:47:05.407 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=26.94
2026-03-25 17:47:05.412 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=32.30 | totalMs=32.30
2026-03-25 17:47:05.928 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:47:05.928
2026-03-25 17:47:11.104 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=17:47:11.104
2026-03-25 17:47:11.135 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=IT_Ticket_Update_SPOC | queryMs=30.54
2026-03-25 17:47:11.140 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=36.01 | totalMs=36.01
2026-03-25 17:47:11.143 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=17:47:11.143
2026-03-25 17:47:11.147 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-25 17:47:11.148 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-25 17:47:11.149 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-25 17:47:11.149 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=6.58 | totalMs=6.58
2026-03-25 17:47:17.873 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=17:47:17.873
2026-03-25 17:47:17.909 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=35.28
2026-03-25 17:47:17.912 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=38.59 | totalMs=38.59
2026-03-25 17:47:18.242 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:47:18.242
2026-03-25 18:06:34.203 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:06:34.203
2026-03-25 18:06:34.238 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=33.41
2026-03-25 18:06:34.240 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-25 18:06:34.241 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-25 18:06:34.243 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-25 18:06:34.265 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=22.13
2026-03-25 18:06:34.303 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=37.15
2026-03-25 18:06:34.303 | step 3 | route=IT_Ticket | empId=60438 | apiMs=99.99 | totalMs=99.99
2026-03-25 18:06:34.304 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:06:34.304
2026-03-25 18:06:34.321 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=17.37
2026-03-25 18:06:34.323 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-25 18:06:34.324 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-25 18:06:34.325 | step 3 | route=IT_Ticket | empId=60438 | apiMs=20.91 | totalMs=20.91
2026-03-25 18:06:45.998 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:06:45.998
2026-03-25 18:06:46.053 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=54.26
2026-03-25 18:06:46.057 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=58.36 | totalMs=58.36
2026-03-25 18:06:49.512 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:06:49.512
2026-03-25 18:06:49.523 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-03-25 18:06:49.526 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=14.60 | totalMs=14.60
2026-03-25 18:06:52.962 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:06:52.962
2026-03-25 18:06:53.003 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=39.44
2026-03-25 18:06:53.006 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=43.38 | totalMs=43.38
2026-03-25 18:06:54.024 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:06:54.024
2026-03-25 18:07:09.676 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:07:09.676
2026-03-25 18:07:09.692 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.1
2026-03-25 18:07:09.693 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.06 | totalMs=16.06
2026-03-25 18:07:10.550 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:07:10.550
2026-03-25 18:07:16.393 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:07:16.393
2026-03-25 18:07:16.405 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.68
2026-03-25 18:07:16.408 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=15.20 | totalMs=15.20
2026-03-25 18:07:16.411 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:07:16.411
2026-03-25 18:07:16.443 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=29.7
2026-03-25 18:07:16.445 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=34.71 | totalMs=34.71
2026-03-25 18:07:16.446 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:07:16.446
2026-03-25 18:07:16.448 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-25 18:07:16.448 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.53 | totalMs=2.53
2026-03-25 18:07:16.449 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:07:16.449
2026-03-25 18:07:16.450 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-25 18:07:16.450 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.68 | totalMs=1.68
2026-03-25 18:07:16.703 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:07:16.703
2026-03-25 18:07:16.713 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-25 18:07:16.715 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-25 18:07:16.717 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-25 18:07:16.718 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-25 18:07:16.720 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-25 18:07:16.757 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=37.14
2026-03-25 18:07:16.758 | step 3 | route=IT_Ticket | empId=60438 | apiMs=54.59 | totalMs=54.59
2026-03-25 18:07:16.758 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:07:16.758
2026-03-25 18:07:16.760 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-25 18:07:16.761 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-25 18:07:16.762 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-25 18:07:16.763 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.51 | totalMs=4.51
2026-03-25 18:07:18.053 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:07:18.053
2026-03-25 18:07:18.073 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=19.59
2026-03-25 18:07:18.076 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=23.72 | totalMs=23.72
2026-03-25 18:07:19.452 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:07:19.452
2026-03-25 18:07:25.696 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:07:25.696
2026-03-25 18:07:25.752 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=54.43
2026-03-25 18:07:25.752 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=56.00 | totalMs=56.00
2026-03-25 18:07:27.954 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:07:27.954
2026-03-25 18:07:27.965 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-25 18:07:27.966 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=11.53 | totalMs=11.53
2026-03-25 18:07:29.028 | step 1 | route=IT_Ticket | empId=51052 | query called at=18:07:29.028
2026-03-25 18:07:29.038 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-25 18:07:29.040 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-25 18:07:29.041 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-25 18:07:29.043 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-25 18:07:29.044 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-25 18:07:29.078 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=33.78
2026-03-25 18:07:29.079 | step 3 | route=IT_Ticket | empId=51052 | apiMs=51.25 | totalMs=51.25
2026-03-25 18:07:29.080 | step 1 | route=IT_Ticket | empId=51052 | query called at=18:07:29.080
2026-03-25 18:07:29.081 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-25 18:07:29.083 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.89
2026-03-25 18:07:29.085 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-03-25 18:07:29.086 | step 3 | route=IT_Ticket | empId=51052 | apiMs=6.12 | totalMs=6.12
2026-03-25 18:07:38.041 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=18:07:38.041
2026-03-25 18:07:38.098 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=55.32
2026-03-25 18:07:38.101 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=59.55 | totalMs=59.55
2026-03-25 18:07:47.883 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=18:07:47.883
2026-03-25 18:07:47.896 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-03-25 18:07:47.899 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=15.66 | totalMs=15.66
2026-03-25 18:07:50.993 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:07:50.993
2026-03-25 18:07:51.003 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-25 18:07:51.003 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=10.52 | totalMs=10.52
2026-03-25 18:07:51.004 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:07:51.004
2026-03-25 18:07:51.018 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=13.75
2026-03-25 18:07:51.020 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=15.99 | totalMs=15.99
2026-03-25 18:07:51.020 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:07:51.020
2026-03-25 18:07:51.022 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-25 18:07:51.022 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.03 | totalMs=2.03
2026-03-25 18:07:51.023 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:07:51.023
2026-03-25 18:07:51.031 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.09
2026-03-25 18:07:51.032 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=8.94 | totalMs=8.94
2026-03-25 18:07:51.287 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:07:51.287
2026-03-25 18:07:51.302 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.23
2026-03-25 18:07:51.304 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-25 18:07:51.305 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-25 18:07:51.307 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-25 18:07:51.308 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-25 18:07:51.366 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=57.34
2026-03-25 18:07:51.366 | step 3 | route=IT_Ticket | empId=60438 | apiMs=79.61 | totalMs=79.61
2026-03-25 18:07:51.367 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:07:51.367
2026-03-25 18:07:51.368 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-25 18:07:51.370 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-25 18:07:51.379 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=9.2
2026-03-25 18:07:51.380 | step 3 | route=IT_Ticket | empId=60438 | apiMs=12.79 | totalMs=12.79
2026-03-25 18:08:10.551 | step 1 | route=IT_TicketPost | empId=51052 | query called at=18:08:10.551
2026-03-25 18:08:10.562 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-25 18:08:10.563 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=11.51 | totalMs=11.51
2026-03-25 18:08:10.563 | step 1 | route=IT_TicketPost | empId=51052 | query called at=18:08:10.563
2026-03-25 18:08:10.578 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=14.73
2026-03-25 18:08:10.585 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=22.33 | totalMs=22.33
2026-03-25 18:08:10.586 | step 1 | route=IT_TicketPost | empId=51052 | query called at=18:08:10.586
2026-03-25 18:08:10.588 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-25 18:08:10.588 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.24 | totalMs=2.24
2026-03-25 18:08:10.588 | step 1 | route=IT_TicketPost | empId=51052 | query called at=18:08:10.588
2026-03-25 18:08:10.590 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-25 18:08:10.590 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.54 | totalMs=1.54
2026-03-25 18:08:10.844 | step 1 | route=IT_Ticket | empId=51052 | query called at=18:08:10.844
2026-03-25 18:08:10.853 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-03-25 18:08:10.855 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-25 18:08:10.856 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-25 18:08:10.858 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-25 18:08:10.859 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-25 18:08:10.885 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=26.17
2026-03-25 18:08:10.886 | step 3 | route=IT_Ticket | empId=51052 | apiMs=42.18 | totalMs=42.18
2026-03-25 18:08:10.886 | step 1 | route=IT_Ticket | empId=51052 | query called at=18:08:10.886
2026-03-25 18:08:10.888 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-25 18:08:10.889 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-25 18:08:10.890 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-25 18:08:10.890 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.15 | totalMs=4.15
2026-03-25 18:08:45.378 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:08:45.378
2026-03-25 18:08:45.389 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-25 18:08:45.393 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-25 18:08:45.397 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-25 18:08:45.401 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-25 18:08:45.402 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-25 18:08:45.436 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.5
2026-03-25 18:08:45.436 | step 3 | route=IT_Ticket | empId=61350 | apiMs=57.88 | totalMs=57.88
2026-03-25 18:08:45.437 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:08:45.437
2026-03-25 18:08:45.439 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-25 18:08:45.440 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 18:08:45.441 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-25 18:08:45.442 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.62 | totalMs=4.62
2026-03-25 18:08:52.781 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:08:52.781
2026-03-25 18:08:52.835 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=53.98
2026-03-25 18:08:52.838 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=57.37 | totalMs=57.37
2026-03-25 18:08:56.414 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:08:56.414
2026-03-25 18:08:56.423 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=8.88
2026-03-25 18:08:56.426 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=12.20 | totalMs=12.20
2026-03-25 18:09:37.306 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:37.306
2026-03-25 18:09:37.318 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-25 18:09:37.321 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.68 | totalMs=14.68
2026-03-25 18:09:37.324 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:37.324
2026-03-25 18:09:37.362 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=35.73
2026-03-25 18:09:37.364 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=40.23 | totalMs=40.23
2026-03-25 18:09:37.364 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:37.364
2026-03-25 18:09:37.366 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-25 18:09:37.367 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.44 | totalMs=2.44
2026-03-25 18:09:37.367 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:37.367
2026-03-25 18:09:37.369 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-25 18:09:37.369 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.70 | totalMs=1.70
2026-03-25 18:09:37.635 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:37.635
2026-03-25 18:09:37.646 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-25 18:09:37.648 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-25 18:09:37.649 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-25 18:09:37.650 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-25 18:09:37.652 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-25 18:09:37.685 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.06
2026-03-25 18:09:37.686 | step 3 | route=IT_Ticket | empId=61350 | apiMs=50.27 | totalMs=50.27
2026-03-25 18:09:37.686 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:37.686
2026-03-25 18:09:37.688 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-25 18:09:37.689 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-25 18:09:37.691 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-25 18:09:37.691 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.81 | totalMs=4.81
2026-03-25 18:10:17.728 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:10:17.728
2026-03-25 18:10:17.749 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=20.5
2026-03-25 18:10:17.752 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=24.17 | totalMs=24.17
2026-03-25 18:10:19.212 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:10:19.212
2026-03-25 18:10:39.954 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:39.954
2026-03-25 18:10:39.984 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=28.87
2026-03-25 18:10:40.003 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=14.89
2026-03-25 18:10:40.017 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=10.28
2026-03-25 18:10:40.022 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.08
2026-03-25 18:10:40.023 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=68.88 | totalMs=68.88
2026-03-25 18:10:40.023 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:40.023
2026-03-25 18:10:40.025 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-25 18:10:40.026 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-25 18:10:40.027 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-25 18:10:40.028 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.09 | totalMs=4.09
2026-03-25 18:10:40.028 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:40.028
2026-03-25 18:10:40.029 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-25 18:10:40.030 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-25 18:10:40.031 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-25 18:10:40.032 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.51 | totalMs=3.51
2026-03-25 18:10:40.032 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:40.032
2026-03-25 18:10:40.033 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-25 18:10:40.034 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-25 18:10:40.035 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-25 18:10:40.036 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.55 | totalMs=3.55
2026-03-25 18:10:40.036 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:10:40.036
2026-03-25 18:10:40.037 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-25 18:10:40.039 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-25 18:10:40.040 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-25 18:10:40.040 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.01 | totalMs=4.01
2026-03-25 18:10:40.565 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:10:40.565
2026-03-25 18:10:40.577 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=11.83
2026-03-25 18:10:40.578 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=12.81 | totalMs=12.81
2026-03-25 18:10:41.841 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:10:41.841
2026-03-25 18:24:34.503 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:24:34.503
2026-03-25 18:24:34.556 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=53.06
2026-03-25 18:24:34.557 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=54.11 | totalMs=54.11
2026-03-25 18:24:35.070 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:24:35.070
2026-03-25 18:24:43.764 | step 5 | route=dashboard | empId=GNT0032 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-25 18:24:49.627 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:24:49.627
2026-03-25 18:24:49.642 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=14.19
2026-03-25 18:24:49.647 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=19.95 | totalMs=19.95
2026-03-25 18:24:49.650 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:24:49.650
2026-03-25 18:24:49.654 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-25 18:24:49.656 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-25 18:24:49.657 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-25 18:24:49.658 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.75 | totalMs=7.75
2026-03-25 18:24:49.881 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:24:49.881
2026-03-25 18:24:49.932 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=50.56
2026-03-25 18:24:49.933 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=51.49 | totalMs=51.49
2026-03-25 18:24:50.357 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:24:50.357
2026-03-25 18:41:53.380 | step 5 | route=dashboard | empId=GPM0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-25 21:36:48.581 | step 5 | route=dashboard | empId=GNA0052 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-26 08:09:36.054 | step 5 | route=dashboard | empId=GNA0083 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-26 08:54:20.228 | step 1 | route=IT_Ticket | empId=10342 | query called at=08:54:20.228
2026-03-26 08:54:20.506 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=277.85
2026-03-26 08:54:20.508 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-26 08:54:20.514 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=5.01
2026-03-26 08:54:20.525 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-26 08:54:20.586 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=60.2
2026-03-26 08:54:20.621 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=34.86
2026-03-26 08:54:20.621 | step 3 | route=IT_Ticket | empId=10342 | apiMs=393.47 | totalMs=393.47
2026-03-26 08:54:20.622 | step 1 | route=IT_Ticket | empId=10342 | query called at=08:54:20.622
2026-03-26 08:54:20.666 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=43.16
2026-03-26 08:54:20.676 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=10.03
2026-03-26 08:54:20.677 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-26 08:54:20.678 | step 3 | route=IT_Ticket | empId=10342 | apiMs=55.73 | totalMs=55.73
2026-03-26 09:13:56.838 | step 1 | route=IT_Ticket | empId=46020 | query called at=09:13:56.838
2026-03-26 09:13:56.926 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=87.7
2026-03-26 09:13:56.933 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=5.98
2026-03-26 09:13:56.941 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=7.16
2026-03-26 09:13:56.944 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=2.2
2026-03-26 09:13:56.954 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=2.81
2026-03-26 09:13:56.994 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=39.42
2026-03-26 09:13:56.994 | step 3 | route=IT_Ticket | empId=46020 | apiMs=156.22 | totalMs=156.22
2026-03-26 09:13:56.996 | step 1 | route=IT_Ticket | empId=46020 | query called at=09:13:56.996
2026-03-26 09:13:57.030 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=34.16
2026-03-26 09:13:57.032 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-26 09:13:57.041 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=8.56
2026-03-26 09:13:57.041 | step 3 | route=IT_Ticket | empId=46020 | apiMs=45.40 | totalMs=45.40
2026-03-26 09:33:06.745 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:33:06.745
2026-03-26 09:33:06.788 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=41.52
2026-03-26 09:33:06.789 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-26 09:33:06.791 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-26 09:33:06.792 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-26 09:33:06.866 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=73.29
2026-03-26 09:33:06.886 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=20.09
2026-03-26 09:33:06.887 | step 3 | route=IT_Ticket | empId=10342 | apiMs=141.70 | totalMs=141.70
2026-03-26 09:33:06.887 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:33:06.887
2026-03-26 09:33:06.906 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=18.15
2026-03-26 09:33:06.907 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-26 09:33:06.908 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-26 09:33:06.909 | step 3 | route=IT_Ticket | empId=10342 | apiMs=21.46 | totalMs=21.46
2026-03-26 09:33:16.996 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=09:33:16.996
2026-03-26 09:33:17.299 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=299.06
2026-03-26 09:33:17.302 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=306.10 | totalMs=306.10
2026-03-26 09:33:20.813 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=09:33:20.813
2026-03-26 09:33:20.884 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=66.79
2026-03-26 09:33:20.887 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=73.44 | totalMs=73.44
2026-03-26 09:34:02.353 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:34:02.353
2026-03-26 09:34:02.403 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=45.62
2026-03-26 09:34:02.423 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=17.95
2026-03-26 09:34:02.444 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=19.87
2026-03-26 09:34:02.460 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=16.15
2026-03-26 09:34:02.487 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=26.61
2026-03-26 09:34:02.736 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=248.42
2026-03-26 09:34:02.736 | step 3 | route=IT_Ticket | empId=43200 | apiMs=383.08 | totalMs=383.08
2026-03-26 09:34:02.737 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:34:02.737
2026-03-26 09:34:02.748 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=10.32
2026-03-26 09:34:02.749 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-26 09:34:02.750 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-26 09:34:02.751 | step 3 | route=IT_Ticket | empId=43200 | apiMs=13.96 | totalMs=13.96
2026-03-26 09:34:11.829 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:34:11.829
2026-03-26 09:34:12.797 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=964.74
2026-03-26 09:34:12.798 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=968.78 | totalMs=968.78
2026-03-26 09:34:15.437 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:34:15.437
2026-03-26 09:34:15.470 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=32.78
2026-03-26 09:34:15.471 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=34.22 | totalMs=34.22
2026-03-26 09:34:47.135 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:34:47.135
2026-03-26 09:34:48.018 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=881.94
2026-03-26 09:34:48.018 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=883.47 | totalMs=883.47
2026-03-26 09:34:48.464 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:34:48.464
2026-03-26 09:35:26.516 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:35:26.516
2026-03-26 09:35:26.538 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=20.81
2026-03-26 09:35:26.538 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=22.49 | totalMs=22.49
2026-03-26 09:35:26.539 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:35:26.539
2026-03-26 09:35:26.711 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=171.67
2026-03-26 09:35:26.751 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=212.11 | totalMs=212.11
2026-03-26 09:35:26.751 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:35:26.751
2026-03-26 09:35:26.757 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.81
2026-03-26 09:35:26.757 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=5.66 | totalMs=5.66
2026-03-26 09:35:26.757 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:35:26.757
2026-03-26 09:35:26.762 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.97
2026-03-26 09:35:26.762 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=4.66 | totalMs=4.66
2026-03-26 09:35:32.181 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:35:32.181
2026-03-26 09:35:32.196 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=13.94
2026-03-26 09:35:32.204 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-03-26 09:35:32.212 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-03-26 09:35:32.221 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-03-26 09:35:32.224 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=3.42
2026-03-26 09:35:32.251 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=26.18
2026-03-26 09:35:32.251 | step 3 | route=IT_Ticket | empId=43200 | apiMs=70.11 | totalMs=70.11
2026-03-26 09:35:32.252 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:35:32.252
2026-03-26 09:35:32.259 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.43
2026-03-26 09:35:32.268 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-03-26 09:35:32.276 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-03-26 09:35:32.276 | step 3 | route=IT_Ticket | empId=43200 | apiMs=24.73 | totalMs=24.73
2026-03-26 09:36:15.660 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:36:15.660
2026-03-26 09:36:15.671 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.32
2026-03-26 09:36:15.672 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=12.42 | totalMs=12.42
2026-03-26 09:36:15.673 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:36:15.673
2026-03-26 09:36:15.714 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=40.67
2026-03-26 09:36:15.715 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=42.89 | totalMs=42.89
2026-03-26 09:36:15.716 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:36:15.716
2026-03-26 09:36:15.718 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-26 09:36:15.718 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.13 | totalMs=2.13
2026-03-26 09:36:15.718 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:36:15.718
2026-03-26 09:36:15.724 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.69
2026-03-26 09:36:15.725 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=6.37 | totalMs=6.37
2026-03-26 09:36:18.445 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:36:18.445
2026-03-26 09:36:18.457 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.45
2026-03-26 09:36:18.458 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-26 09:36:18.459 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-26 09:36:18.461 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-26 09:36:18.462 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-26 09:36:18.504 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=41.95
2026-03-26 09:36:18.504 | step 3 | route=IT_Ticket | empId=10342 | apiMs=59.76 | totalMs=59.76
2026-03-26 09:36:18.505 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:36:18.505
2026-03-26 09:36:18.506 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-26 09:36:18.507 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-26 09:36:18.509 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-26 09:36:18.509 | step 3 | route=IT_Ticket | empId=10342 | apiMs=3.78 | totalMs=3.78
2026-03-26 09:36:24.497 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=09:36:24.497
2026-03-26 09:36:24.794 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=296.2
2026-03-26 09:36:24.795 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=297.64 | totalMs=297.64
2026-03-26 09:36:26.760 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=09:36:26.760
2026-03-26 09:36:26.773 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.87
2026-03-26 09:36:26.774 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=13.33 | totalMs=13.33
2026-03-26 09:37:27.125 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:37:27.125
2026-03-26 09:37:27.136 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-26 09:37:27.136 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=11.11 | totalMs=11.11
2026-03-26 09:37:27.137 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:37:27.137
2026-03-26 09:37:27.170 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=33
2026-03-26 09:37:27.172 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=35.05 | totalMs=35.05
2026-03-26 09:37:27.172 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:37:27.172
2026-03-26 09:37:27.174 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-26 09:37:27.174 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.22 | totalMs=2.22
2026-03-26 09:37:27.175 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:37:27.175
2026-03-26 09:37:27.176 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-26 09:37:27.176 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.63 | totalMs=1.63
2026-03-26 09:37:33.276 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:37:33.276
2026-03-26 09:37:33.286 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-26 09:37:33.290 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-26 09:37:33.294 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 09:37:33.295 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 09:37:33.297 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-26 09:37:33.331 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=34.13
2026-03-26 09:37:33.331 | step 3 | route=IT_Ticket | empId=10342 | apiMs=55.56 | totalMs=55.56
2026-03-26 09:37:33.332 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:37:33.332
2026-03-26 09:37:33.334 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.66
2026-03-26 09:37:33.335 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-26 09:37:33.337 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-26 09:37:33.337 | step 3 | route=IT_Ticket | empId=10342 | apiMs=5.24 | totalMs=5.24
2026-03-26 10:12:40.983 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:12:40.983
2026-03-26 10:12:41.046 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=62.53
2026-03-26 10:12:41.049 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.73
2026-03-26 10:12:41.050 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-26 10:12:41.051 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-26 10:12:41.069 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=17.76
2026-03-26 10:12:41.097 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=27.67
2026-03-26 10:12:41.098 | step 3 | route=IT_Ticket | empId=58334 | apiMs=114.97 | totalMs=114.97
2026-03-26 10:12:41.098 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:12:41.098
2026-03-26 10:12:41.113 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=14.15
2026-03-26 10:12:41.114 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-26 10:12:41.115 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-26 10:12:41.116 | step 3 | route=IT_Ticket | empId=58334 | apiMs=17.55 | totalMs=17.55
2026-03-26 10:12:49.584 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=10:12:49.584
2026-03-26 10:12:50.018 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=432.91
2026-03-26 10:12:50.018 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=434.35 | totalMs=434.35
2026-03-26 10:12:53.214 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=10:12:53.214
2026-03-26 10:12:53.227 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=12.43
2026-03-26 10:12:53.230 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=15.97 | totalMs=15.97
2026-03-26 10:13:00.852 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:13:00.852
2026-03-26 10:13:00.893 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=40.61
2026-03-26 10:13:00.896 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=43.98 | totalMs=43.98
2026-03-26 10:13:02.022 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:13:02.022
2026-03-26 10:13:03.536 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:13:03.536
2026-03-26 10:13:03.549 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-03-26 10:13:03.553 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-03-26 10:13:03.557 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-26 10:13:03.558 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-26 10:13:03.560 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.5
2026-03-26 10:13:03.583 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=22.03
2026-03-26 10:13:03.583 | step 3 | route=IT_Ticket | empId=68488 | apiMs=46.39 | totalMs=46.39
2026-03-26 10:13:03.583 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:13:03.583
2026-03-26 10:13:03.585 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-26 10:13:03.586 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-26 10:13:03.587 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-26 10:13:03.588 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.41 | totalMs=4.41
2026-03-26 10:13:14.683 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=10:13:14.683
2026-03-26 10:13:15.084 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=400.16
2026-03-26 10:13:15.085 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=401.81 | totalMs=401.81
2026-03-26 10:13:19.605 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=10:13:19.605
2026-03-26 10:13:19.616 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-03-26 10:13:19.619 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=14.47 | totalMs=14.47
2026-03-26 10:13:34.442 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:13:34.442
2026-03-26 10:13:34.453 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-03-26 10:13:34.456 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-26 10:13:34.460 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-26 10:13:34.463 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-26 10:13:34.464 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-26 10:13:34.511 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=46.8
2026-03-26 10:13:34.512 | step 3 | route=IT_Ticket | empId=27862 | apiMs=69.52 | totalMs=69.52
2026-03-26 10:13:34.512 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:13:34.512
2026-03-26 10:13:34.520 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-03-26 10:13:34.528 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-26 10:13:34.537 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-26 10:13:34.537 | step 3 | route=IT_Ticket | empId=27862 | apiMs=24.80 | totalMs=24.80
2026-03-26 10:13:38.948 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=10:13:38.948
2026-03-26 10:13:39.234 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=284.79
2026-03-26 10:13:39.237 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=288.84 | totalMs=288.84
2026-03-26 10:13:41.158 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:13:41.158
2026-03-26 10:13:41.175 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=16.29
2026-03-26 10:13:41.183 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=5.13
2026-03-26 10:13:41.192 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=5.65
2026-03-26 10:13:41.195 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-26 10:13:41.196 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=0.65
2026-03-26 10:13:41.228 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=31.61
2026-03-26 10:13:41.228 | step 3 | route=IT_Ticket | empId=65386 | apiMs=70.25 | totalMs=70.25
2026-03-26 10:13:41.229 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:13:41.229
2026-03-26 10:13:41.236 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=6.96
2026-03-26 10:13:41.244 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-03-26 10:13:41.253 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-26 10:13:41.253 | step 3 | route=IT_Ticket | empId=65386 | apiMs=24.44 | totalMs=24.44
2026-03-26 10:13:41.658 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=10:13:41.658
2026-03-26 10:13:41.675 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=15.78
2026-03-26 10:13:41.675 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=16.69 | totalMs=16.69
2026-03-26 10:13:53.161 | step 1 | route=IT_TicketPost | empId=68488 | query called at=10:13:53.161
2026-03-26 10:13:53.173 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-26 10:13:53.176 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=14.58 | totalMs=14.58
2026-03-26 10:13:53.190 | step 1 | route=IT_TicketPost | empId=68488 | query called at=10:13:53.190
2026-03-26 10:13:53.213 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=23.21
2026-03-26 10:13:53.215 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=25.24 | totalMs=25.24
2026-03-26 10:13:53.215 | step 1 | route=IT_TicketPost | empId=68488 | query called at=10:13:53.215
2026-03-26 10:13:53.217 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-26 10:13:53.218 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=2.16 | totalMs=2.16
2026-03-26 10:13:53.218 | step 1 | route=IT_TicketPost | empId=68488 | query called at=10:13:53.218
2026-03-26 10:13:53.219 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-26 10:13:53.219 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.50 | totalMs=1.50
2026-03-26 10:13:55.045 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:13:55.045
2026-03-26 10:13:55.055 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-26 10:13:55.059 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-26 10:13:55.063 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-26 10:13:55.064 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-26 10:13:55.065 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-26 10:13:55.093 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=27.69
2026-03-26 10:13:55.093 | step 3 | route=IT_Ticket | empId=68488 | apiMs=48.11 | totalMs=48.11
2026-03-26 10:13:55.094 | step 1 | route=IT_Ticket | empId=68488 | query called at=10:13:55.094
2026-03-26 10:13:55.102 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=7.44
2026-03-26 10:13:55.110 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-03-26 10:13:55.119 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-03-26 10:13:55.119 | step 3 | route=IT_Ticket | empId=68488 | apiMs=25.31 | totalMs=25.31
2026-03-26 10:13:55.188 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65386 | query called at=10:13:55.188
2026-03-26 10:13:55.642 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=453.35
2026-03-26 10:13:55.645 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65386 | apiMs=456.75 | totalMs=456.75
2026-03-26 10:14:02.202 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query called at=10:14:02.202
2026-03-26 10:14:02.266 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=63.22
2026-03-26 10:14:02.269 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65386 | apiMs=67.10 | totalMs=67.10
2026-03-26 10:14:03.715 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:14:03.715
2026-03-26 10:14:03.736 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=20.7
2026-03-26 10:14:03.739 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=24.91 | totalMs=24.91
2026-03-26 10:14:04.105 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:14:04.105
2026-03-26 10:14:11.308 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:14:11.308
2026-03-26 10:14:11.324 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.17
2026-03-26 10:14:11.327 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=19.27 | totalMs=19.27
2026-03-26 10:14:11.701 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:14:11.701
2026-03-26 10:14:30.598 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:14:30.598
2026-03-26 10:14:30.609 | step 2 | route=IT_TicketPost | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-26 10:14:30.610 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=11.48 | totalMs=11.48
2026-03-26 10:14:30.610 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:14:30.610
2026-03-26 10:14:30.625 | step 2 | route=IT_TicketPost | empId=65386 | query=IT_Ticket_Save_SPOC | queryMs=14.62
2026-03-26 10:14:30.628 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=17.44 | totalMs=17.44
2026-03-26 10:14:30.628 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:14:30.628
2026-03-26 10:14:30.630 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-26 10:14:30.630 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=2.13 | totalMs=2.13
2026-03-26 10:14:30.631 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:14:30.631
2026-03-26 10:14:30.632 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-26 10:14:30.632 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=1.81 | totalMs=1.81
2026-03-26 10:14:32.921 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:14:32.921
2026-03-26 10:14:32.931 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-03-26 10:14:32.935 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-26 10:14:32.938 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-26 10:14:32.940 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-26 10:14:32.941 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-26 10:14:32.968 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=26.49
2026-03-26 10:14:32.968 | step 3 | route=IT_Ticket | empId=65386 | apiMs=47.23 | totalMs=47.23
2026-03-26 10:14:32.969 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:14:32.969
2026-03-26 10:14:32.970 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-26 10:14:32.972 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-26 10:14:32.973 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-26 10:14:32.973 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.34 | totalMs=4.34
2026-03-26 10:14:44.054 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:14:44.054
2026-03-26 10:14:44.065 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-26 10:14:44.065 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=10.57 | totalMs=10.57
2026-03-26 10:14:44.066 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:14:44.066
2026-03-26 10:14:44.082 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=16.39
2026-03-26 10:14:44.084 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=18.51 | totalMs=18.51
2026-03-26 10:14:44.084 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:14:44.084
2026-03-26 10:14:44.086 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-26 10:14:44.087 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=2.26 | totalMs=2.26
2026-03-26 10:14:44.087 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:14:44.087
2026-03-26 10:14:44.088 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-26 10:14:44.088 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.32 | totalMs=1.32
2026-03-26 10:14:47.869 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:14:47.869
2026-03-26 10:14:47.879 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-26 10:14:47.883 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-26 10:14:47.887 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-26 10:14:47.888 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-26 10:14:47.890 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-26 10:14:47.958 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=68.43
2026-03-26 10:14:47.959 | step 3 | route=IT_Ticket | empId=27862 | apiMs=89.66 | totalMs=89.66
2026-03-26 10:14:47.959 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:14:47.959
2026-03-26 10:14:47.961 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-26 10:14:47.962 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-26 10:14:47.963 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-26 10:14:47.963 | step 3 | route=IT_Ticket | empId=27862 | apiMs=4.04 | totalMs=4.04
2026-03-26 10:15:02.139 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:15:02.139
2026-03-26 10:15:02.160 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=19.86
2026-03-26 10:15:02.175 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=14.71
2026-03-26 10:15:02.192 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=16.49
2026-03-26 10:15:02.208 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=16.26
2026-03-26 10:15:02.219 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=9.97
2026-03-26 10:15:02.267 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=48.27
2026-03-26 10:15:02.268 | step 3 | route=IT_Ticket | empId=61350 | apiMs=128.98 | totalMs=128.98
2026-03-26 10:15:02.268 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:15:02.268
2026-03-26 10:15:02.277 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-03-26 10:15:02.286 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=8.74
2026-03-26 10:15:02.295 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=8.85
2026-03-26 10:15:02.295 | step 3 | route=IT_Ticket | empId=61350 | apiMs=27.03 | totalMs=27.03
2026-03-26 10:15:11.227 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:15:11.227
2026-03-26 10:15:11.237 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-03-26 10:15:11.238 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-26 10:15:11.239 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-26 10:15:11.241 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-26 10:15:11.242 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-03-26 10:15:11.258 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=15.7
2026-03-26 10:15:11.258 | step 3 | route=IT_Ticket | empId=60438 | apiMs=31.29 | totalMs=31.29
2026-03-26 10:15:11.259 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:15:11.259
2026-03-26 10:15:11.260 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-26 10:15:11.261 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-26 10:15:11.262 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-26 10:15:11.262 | step 3 | route=IT_Ticket | empId=60438 | apiMs=3.74 | totalMs=3.74
2026-03-26 10:15:12.828 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:15:12.828
2026-03-26 10:15:12.864 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=35.25
2026-03-26 10:15:12.864 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=36.29 | totalMs=36.29
2026-03-26 10:15:14.957 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:15:14.957
2026-03-26 10:15:14.968 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-26 10:15:14.971 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.90 | totalMs=13.90
2026-03-26 10:15:20.743 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=10:15:20.743
2026-03-26 10:15:20.802 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=57.66
2026-03-26 10:15:20.805 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=61.57 | totalMs=61.57
2026-03-26 10:15:22.789 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=10:15:22.789
2026-03-26 10:15:22.800 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-26 10:15:22.803 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=14.12 | totalMs=14.12
2026-03-26 10:15:51.098 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:15:51.098
2026-03-26 10:15:51.109 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-26 10:15:51.112 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.45 | totalMs=13.45
2026-03-26 10:15:51.115 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:15:51.115
2026-03-26 10:15:51.152 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=34.8
2026-03-26 10:15:51.154 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=39.05 | totalMs=39.05
2026-03-26 10:15:51.154 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:15:51.154
2026-03-26 10:15:51.156 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-26 10:15:51.156 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.35 | totalMs=2.35
2026-03-26 10:15:51.157 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:15:51.157
2026-03-26 10:15:51.158 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-26 10:15:51.158 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.62 | totalMs=1.62
2026-03-26 10:15:51.420 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:15:51.420
2026-03-26 10:15:51.431 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-26 10:15:51.432 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-26 10:15:51.434 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-26 10:15:51.435 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-26 10:15:51.437 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-26 10:15:51.471 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.65
2026-03-26 10:15:51.471 | step 3 | route=IT_Ticket | empId=61350 | apiMs=50.74 | totalMs=50.74
2026-03-26 10:15:51.472 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:15:51.472
2026-03-26 10:15:51.473 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-26 10:15:51.474 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-26 10:15:51.476 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-26 10:15:51.476 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.32 | totalMs=4.32
2026-03-26 10:15:52.466 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:15:52.466
2026-03-26 10:15:52.476 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-26 10:15:52.476 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=10.52 | totalMs=10.52
2026-03-26 10:15:52.477 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:15:52.477
2026-03-26 10:15:52.486 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=8.48
2026-03-26 10:15:52.487 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=10.38 | totalMs=10.38
2026-03-26 10:15:52.487 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:15:52.487
2026-03-26 10:15:52.489 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-26 10:15:52.489 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.62 | totalMs=1.62
2026-03-26 10:15:52.489 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:15:52.489
2026-03-26 10:15:52.491 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-26 10:15:52.491 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.44 | totalMs=1.44
2026-03-26 10:15:52.761 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:15:52.761
2026-03-26 10:15:52.771 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-26 10:15:52.773 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-26 10:15:52.774 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-26 10:15:52.775 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-26 10:15:52.777 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-26 10:15:52.811 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=34.09
2026-03-26 10:15:52.811 | step 3 | route=IT_Ticket | empId=60438 | apiMs=50.26 | totalMs=50.26
2026-03-26 10:15:52.812 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:15:52.812
2026-03-26 10:15:52.813 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-26 10:15:52.814 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-26 10:15:52.815 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-26 10:15:52.816 | step 3 | route=IT_Ticket | empId=60438 | apiMs=3.99 | totalMs=3.99
2026-03-26 10:17:13.491 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:17:13.491
2026-03-26 10:17:13.502 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-26 10:17:13.503 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-26 10:17:13.505 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-26 10:17:13.506 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-26 10:17:13.508 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.55
2026-03-26 10:17:13.542 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=33.34
2026-03-26 10:17:13.542 | step 3 | route=IT_Ticket | empId=51700 | apiMs=51.66 | totalMs=51.66
2026-03-26 10:17:13.543 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:17:13.543
2026-03-26 10:17:13.545 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-26 10:17:13.546 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-26 10:17:13.547 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-26 10:17:13.547 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.67 | totalMs=4.67
2026-03-26 10:17:18.685 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=10:17:18.685
2026-03-26 10:17:18.991 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=303.31
2026-03-26 10:17:18.994 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=308.72 | totalMs=308.72
2026-03-26 10:17:20.605 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=10:17:20.605
2026-03-26 10:17:20.617 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.62
2026-03-26 10:17:20.620 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=14.77 | totalMs=14.77
2026-03-26 10:17:25.214 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:17:25.214
2026-03-26 10:17:25.225 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-26 10:17:25.230 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.7
2026-03-26 10:17:25.233 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-26 10:17:25.237 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-26 10:17:25.239 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-26 10:17:25.274 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=35.03
2026-03-26 10:17:25.274 | step 3 | route=IT_Ticket | empId=43405 | apiMs=60.27 | totalMs=60.27
2026-03-26 10:17:25.275 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:17:25.275
2026-03-26 10:17:25.276 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-26 10:17:25.278 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-26 10:17:25.279 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-26 10:17:25.279 | step 3 | route=IT_Ticket | empId=43405 | apiMs=4.61 | totalMs=4.61
2026-03-26 10:17:46.110 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:17:46.110
2026-03-26 10:17:46.127 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=16.07
2026-03-26 10:17:46.130 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=19.41 | totalMs=19.41
2026-03-26 10:17:46.132 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:17:46.132
2026-03-26 10:17:46.174 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=38.81
2026-03-26 10:17:46.185 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=52.27 | totalMs=52.27
2026-03-26 10:17:46.185 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:17:46.185
2026-03-26 10:17:46.187 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-26 10:17:46.187 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=1.98 | totalMs=1.98
2026-03-26 10:17:46.451 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:17:46.451
2026-03-26 10:17:46.460 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-03-26 10:17:46.462 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-26 10:17:46.463 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-26 10:17:46.464 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-26 10:17:46.465 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-03-26 10:17:46.483 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=17.54
2026-03-26 10:17:46.483 | step 3 | route=IT_Ticket | empId=58334 | apiMs=32.53 | totalMs=32.53
2026-03-26 10:17:46.484 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:17:46.484
2026-03-26 10:17:46.485 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-26 10:17:46.486 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-26 10:17:46.487 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-26 10:17:46.487 | step 3 | route=IT_Ticket | empId=58334 | apiMs=3.63 | totalMs=3.63
2026-03-26 10:17:57.817 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:17:57.817
2026-03-26 10:17:57.828 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-26 10:17:57.831 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=13.48 | totalMs=13.48
2026-03-26 10:17:57.833 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:17:57.833
2026-03-26 10:17:57.852 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=15.75
2026-03-26 10:17:57.865 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=31.68 | totalMs=31.68
2026-03-26 10:17:57.865 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:17:57.865
2026-03-26 10:17:57.867 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-26 10:17:57.868 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=2.11 | totalMs=2.11
2026-03-26 10:17:59.465 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:17:59.465
2026-03-26 10:17:59.481 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=15.45
2026-03-26 10:17:59.489 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.25
2026-03-26 10:17:59.498 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.68
2026-03-26 10:17:59.506 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.65
2026-03-26 10:17:59.514 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=8.03
2026-03-26 10:17:59.565 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=50.59
2026-03-26 10:17:59.566 | step 3 | route=IT_Ticket | empId=51700 | apiMs=100.36 | totalMs=100.36
2026-03-26 10:17:59.566 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:17:59.566
2026-03-26 10:17:59.574 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=7.22
2026-03-26 10:17:59.582 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-03-26 10:17:59.591 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-03-26 10:17:59.591 | step 3 | route=IT_Ticket | empId=51700 | apiMs=24.86 | totalMs=24.86
2026-03-26 10:18:54.763 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:18:54.763
2026-03-26 10:18:54.773 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-26 10:18:54.777 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-26 10:18:54.781 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-26 10:18:54.784 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-26 10:18:54.786 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-03-26 10:18:54.817 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=31.11
2026-03-26 10:18:54.817 | step 3 | route=IT_Ticket | empId=43405 | apiMs=54.74 | totalMs=54.74
2026-03-26 10:18:54.818 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:18:54.818
2026-03-26 10:18:54.820 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-26 10:18:54.821 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-26 10:18:54.822 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-26 10:18:54.822 | step 3 | route=IT_Ticket | empId=43405 | apiMs=4.44 | totalMs=4.44
2026-03-26 10:19:21.132 | step 1 | route=HW_TicketFun | empId= | query called at=10:19:21.132
2026-03-26 10:19:21.162 | step 2 | route=HW_TicketFun | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=29.4
2026-03-26 10:19:21.165 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=33.13 | totalMs=33.13
2026-03-26 10:20:34.659 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:20:34.659
2026-03-26 10:20:34.688 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=27.25
2026-03-26 10:20:34.691 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=31.32 | totalMs=31.32
2026-03-26 10:20:34.694 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:20:34.694
2026-03-26 10:20:34.698 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-26 10:20:34.698 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=4.57 | totalMs=4.57
2026-03-26 10:20:34.699 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:20:34.699
2026-03-26 10:20:34.700 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-26 10:20:34.701 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=2.14 | totalMs=2.14
2026-03-26 10:20:34.701 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:20:34.701
2026-03-26 10:20:34.868 | step 2 | route=HW_TicketPost | empId=43405 | query=hw_ticket_save_proc_kpi | queryMs=166.02 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (VIJAYAKUMAR PERUMAL/GGA0782, 7, TONER, 1, 12). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=VIJAYAKUMAR PERUMAL/GGA0782,@type_iss=7,@issue_Describ=TONER,@severity=1,@compid=12,@date=26-Mar-2026,@Emplno=43405,@filepath=,@filepath2=,@mod_id=2)
2026-03-26 10:20:34.875 | step 5 | route=HW_TicketPost | empId=43405 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (VIJAYAKUMAR PERUMAL/GGA0782, 7, TONER, 1, 12). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=VIJAYAKUMAR PERUMAL/GGA0782,@type_iss=7,@issue_Describ=TONER,@severity=1,@compid=12,@date=26-Mar-2026,@Emplno=43405,@filepath=,@filepath2=,@mod_id=2)
2026-03-26 10:20:35.097 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:20:35.097
2026-03-26 10:20:35.107 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-26 10:20:35.109 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-26 10:20:35.110 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-26 10:20:35.112 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-26 10:20:35.113 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-26 10:20:35.149 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=35.24
2026-03-26 10:20:35.149 | step 3 | route=IT_Ticket | empId=43405 | apiMs=52.80 | totalMs=52.80
2026-03-26 10:20:35.150 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:20:35.150
2026-03-26 10:20:35.151 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-26 10:20:35.153 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-26 10:20:35.154 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-26 10:20:35.154 | step 3 | route=IT_Ticket | empId=43405 | apiMs=4.48 | totalMs=4.48
2026-03-26 10:21:04.223 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:21:04.223
2026-03-26 10:21:04.244 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=20.26
2026-03-26 10:21:04.245 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=21.72 | totalMs=21.72
2026-03-26 10:21:05.323 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:21:05.323
2026-03-26 10:21:33.459 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:21:33.459
2026-03-26 10:21:33.514 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.03
2026-03-26 10:21:33.517 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=57.37 | totalMs=57.37
2026-03-26 10:21:35.959 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:21:35.959
2026-03-26 10:21:35.970 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-26 10:21:35.973 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.85 | totalMs=13.85
2026-03-26 10:21:46.610 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:21:46.610
2026-03-26 10:21:46.621 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-26 10:21:46.624 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.80 | totalMs=14.80
2026-03-26 10:21:46.628 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:21:46.628
2026-03-26 10:21:46.638 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=7.65
2026-03-26 10:21:46.640 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=12.35 | totalMs=12.35
2026-03-26 10:21:46.640 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:21:46.640
2026-03-26 10:21:46.642 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-26 10:21:46.643 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.50 | totalMs=2.50
2026-03-26 10:21:46.643 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:21:46.643
2026-03-26 10:21:46.645 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-26 10:21:46.645 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.65 | totalMs=1.65
2026-03-26 10:21:46.898 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:21:46.898
2026-03-26 10:21:46.909 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-26 10:21:46.911 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-26 10:21:46.912 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-26 10:21:46.914 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-26 10:21:46.915 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-26 10:21:46.951 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=35.08
2026-03-26 10:21:46.951 | step 3 | route=IT_Ticket | empId=61350 | apiMs=52.71 | totalMs=52.71
2026-03-26 10:21:46.952 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:21:46.952
2026-03-26 10:21:46.953 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-26 10:21:46.955 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-26 10:21:46.956 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-26 10:21:46.956 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.51 | totalMs=4.51
2026-03-26 10:21:58.315 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:21:58.315
2026-03-26 10:21:58.370 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.16
2026-03-26 10:21:58.370 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=55.00 | totalMs=55.00
2026-03-26 10:22:00.503 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:22:00.503
2026-03-26 10:22:00.518 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=15.18
2026-03-26 10:22:00.522 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=19.84 | totalMs=19.84
2026-03-26 10:22:13.889 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:22:13.889
2026-03-26 10:22:13.900 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-26 10:22:13.904 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.21 | totalMs=14.21
2026-03-26 10:22:13.906 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:22:13.906
2026-03-26 10:22:14.096 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=186.46
2026-03-26 10:22:14.098 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=191.58 | totalMs=191.58
2026-03-26 10:22:14.098 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:22:14.098
2026-03-26 10:22:14.100 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-26 10:22:14.101 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.35 | totalMs=2.35
2026-03-26 10:22:14.101 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:22:14.101
2026-03-26 10:22:14.103 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-26 10:22:14.103 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.72 | totalMs=1.72
2026-03-26 10:22:14.439 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:22:14.439
2026-03-26 10:22:14.449 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-26 10:22:14.451 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-26 10:22:14.452 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-26 10:22:14.454 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-26 10:22:14.455 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-26 10:22:14.489 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.15
2026-03-26 10:22:14.489 | step 3 | route=IT_Ticket | empId=61350 | apiMs=50.40 | totalMs=50.40
2026-03-26 10:22:14.490 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:22:14.490
2026-03-26 10:22:14.491 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-26 10:22:14.493 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-26 10:22:14.494 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-26 10:22:14.494 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.42 | totalMs=4.42
2026-03-26 10:22:34.895 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:22:34.895
2026-03-26 10:22:34.906 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-26 10:22:34.908 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-26 10:22:34.909 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-26 10:22:34.911 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-26 10:22:34.913 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-26 10:22:34.947 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=33.68
2026-03-26 10:22:34.947 | step 3 | route=IT_Ticket | empId=65388 | apiMs=52.29 | totalMs=52.29
2026-03-26 10:22:34.948 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:22:34.948
2026-03-26 10:22:34.949 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-26 10:22:34.950 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-26 10:22:34.952 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-26 10:22:34.952 | step 3 | route=IT_Ticket | empId=65388 | apiMs=4.53 | totalMs=4.53
2026-03-26 10:22:42.430 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65388 | query called at=10:22:42.430
2026-03-26 10:22:42.568 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=136.68
2026-03-26 10:22:42.571 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65388 | apiMs=140.68 | totalMs=140.68
2026-03-26 10:22:43.990 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query called at=10:22:43.990
2026-03-26 10:22:44.004 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=12.85
2026-03-26 10:22:44.007 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65388 | apiMs=16.62 | totalMs=16.62
2026-03-26 10:23:10.891 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:23:10.891
2026-03-26 10:23:10.909 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=16.88
2026-03-26 10:23:10.918 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=5.9
2026-03-26 10:23:10.926 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=5.6
2026-03-26 10:23:10.935 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-03-26 10:23:10.944 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=8.54
2026-03-26 10:23:11.019 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=75.21
2026-03-26 10:23:11.020 | step 3 | route=IT_Ticket | empId=43405 | apiMs=128.62 | totalMs=128.62
2026-03-26 10:23:11.020 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:23:11.020
2026-03-26 10:23:11.028 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=7.74
2026-03-26 10:23:11.037 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-03-26 10:23:11.045 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-26 10:23:11.046 | step 3 | route=IT_Ticket | empId=43405 | apiMs=25.51 | totalMs=25.51
2026-03-26 10:23:24.673 | step 1 | route=HW_TicketFun | empId= | query called at=10:23:24.673
2026-03-26 10:23:24.801 | step 2 | route=HW_TicketFun | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=126.72
2026-03-26 10:23:24.802 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=128.55 | totalMs=128.55
2026-03-26 10:23:28.229 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:23:28.229
2026-03-26 10:23:28.322 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=91.56
2026-03-26 10:23:28.337 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=10.55
2026-03-26 10:23:28.341 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=111.93 | totalMs=111.93
2026-03-26 10:23:28.344 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:23:28.344
2026-03-26 10:23:28.346 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-26 10:23:28.347 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-26 10:23:28.349 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-26 10:23:28.349 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.03 | totalMs=5.03
2026-03-26 10:23:28.349 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:23:28.349
2026-03-26 10:23:28.351 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-26 10:23:28.359 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.19
2026-03-26 10:23:28.368 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.21
2026-03-26 10:23:28.368 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=18.73 | totalMs=18.73
2026-03-26 10:23:28.653 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:23:28.653
2026-03-26 10:23:28.687 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=33.31
2026-03-26 10:23:28.687 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=34.32 | totalMs=34.32
2026-03-26 10:23:29.797 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:23:29.797
2026-03-26 10:23:34.928 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:23:34.928
2026-03-26 10:23:34.956 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=27.26
2026-03-26 10:23:34.959 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=30.95 | totalMs=30.95
2026-03-26 10:23:34.962 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:23:34.962
2026-03-26 10:23:34.966 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-26 10:23:34.966 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=4.12 | totalMs=4.12
2026-03-26 10:23:34.967 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:23:34.967
2026-03-26 10:23:34.968 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-26 10:23:34.969 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=1.85 | totalMs=1.85
2026-03-26 10:23:34.969 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:23:34.969
2026-03-26 10:23:35.049 | step 2 | route=HW_TicketPost | empId=43405 | query=hw_ticket_save_proc_kpi | queryMs=79.19
2026-03-26 10:23:35.050 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=81.34 | totalMs=81.34
2026-03-26 10:23:35.292 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:23:35.292
2026-03-26 10:23:35.302 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-26 10:23:35.304 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-26 10:23:35.305 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-26 10:23:35.306 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-26 10:23:35.308 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-26 10:23:35.342 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=33.62
2026-03-26 10:23:35.342 | step 3 | route=IT_Ticket | empId=43405 | apiMs=50.31 | totalMs=50.31
2026-03-26 10:23:35.343 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:23:35.343
2026-03-26 10:23:35.344 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-26 10:23:35.346 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-26 10:23:35.347 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-26 10:23:35.347 | step 3 | route=IT_Ticket | empId=43405 | apiMs=4.20 | totalMs=4.20
2026-03-26 10:23:37.571 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:23:37.571
2026-03-26 10:23:37.587 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.35
2026-03-26 10:23:37.593 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.53
2026-03-26 10:23:37.597 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=25.63 | totalMs=25.63
2026-03-26 10:23:37.597 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:23:37.597
2026-03-26 10:23:37.599 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-26 10:23:37.600 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-26 10:23:37.602 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-26 10:23:37.602 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.64 | totalMs=4.64
2026-03-26 10:23:37.602 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:23:37.602
2026-03-26 10:23:37.604 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-26 10:23:37.605 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-26 10:23:37.607 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-26 10:23:37.607 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.60 | totalMs=4.60
2026-03-26 10:23:37.885 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:23:37.885
2026-03-26 10:23:37.901 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.24
2026-03-26 10:23:37.901 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.27 | totalMs=16.27
2026-03-26 10:23:38.663 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:23:38.663
2026-03-26 10:24:52.043 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:24:52.043
2026-03-26 10:24:52.063 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=18.84
2026-03-26 10:24:52.063 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=20.23 | totalMs=20.23
2026-03-26 10:24:53.487 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:24:53.487
2026-03-26 10:24:59.050 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:24:59.050
2026-03-26 10:24:59.082 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=31.64
2026-03-26 10:24:59.084 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=34.39 | totalMs=34.39
2026-03-26 10:24:59.085 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:24:59.085
2026-03-26 10:24:59.087 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-26 10:24:59.089 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-26 10:24:59.090 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-26 10:24:59.090 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=5.92 | totalMs=5.92
2026-03-26 10:25:01.926 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:25:01.926
2026-03-26 10:25:01.942 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=15.25
2026-03-26 10:25:01.945 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=18.36 | totalMs=18.36
2026-03-26 10:25:03.206 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:03.206
2026-03-26 10:27:03.096 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=10:27:03.096
2026-03-26 10:27:03.117 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=19.82
2026-03-26 10:27:03.117 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=21.36 | totalMs=21.36
2026-03-26 10:27:03.572 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:27:03.572
2026-03-26 10:27:08.117 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=10:27:08.117
2026-03-26 10:27:08.179 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=IT_Ticket_Update_SPOC | queryMs=61.62
2026-03-26 10:27:08.182 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=64.77 | totalMs=64.77
2026-03-26 10:27:08.182 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=10:27:08.182
2026-03-26 10:27:08.184 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-26 10:27:08.186 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-26 10:27:08.187 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-26 10:27:08.188 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=5.52 | totalMs=5.52
2026-03-26 10:27:11.440 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=10:27:11.440
2026-03-26 10:27:11.463 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=21.72
2026-03-26 10:27:11.465 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=25.07 | totalMs=25.07
2026-03-26 10:27:11.875 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:27:11.875
2026-03-26 10:32:31.158 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:32:31.158
2026-03-26 10:32:31.175 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.32
2026-03-26 10:32:31.178 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=19.51 | totalMs=19.51
2026-03-26 10:32:32.574 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:32:32.574
2026-03-26 10:33:13.844 | step 1 | route=IT_Ticket | empId=49680 | query called at=10:33:13.844
2026-03-26 10:33:13.856 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=10.72
2026-03-26 10:33:13.858 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-26 10:33:13.859 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-26 10:33:13.860 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-26 10:33:13.862 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-26 10:33:13.885 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=23.38
2026-03-26 10:33:13.886 | step 3 | route=IT_Ticket | empId=49680 | apiMs=42.06 | totalMs=42.06
2026-03-26 10:33:13.886 | step 1 | route=IT_Ticket | empId=49680 | query called at=10:33:13.886
2026-03-26 10:33:13.888 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-26 10:33:13.890 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-26 10:33:13.891 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-26 10:33:13.891 | step 3 | route=IT_Ticket | empId=49680 | apiMs=5.18 | totalMs=5.18
2026-03-26 10:33:20.983 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49680 | query called at=10:33:20.983
2026-03-26 10:33:21.187 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=202.32
2026-03-26 10:33:21.189 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49680 | apiMs=205.03 | totalMs=205.03
2026-03-26 10:33:23.132 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query called at=10:33:23.132
2026-03-26 10:33:23.144 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-03-26 10:33:23.148 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49680 | apiMs=16.08 | totalMs=16.08
2026-03-26 10:33:32.955 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query called at=10:33:32.955
2026-03-26 10:33:32.972 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=14.6
2026-03-26 10:33:32.976 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49680 | apiMs=20.69 | totalMs=20.69
2026-03-26 10:33:50.427 | step 1 | route=IT_TicketPost | empId=65388 | query called at=10:33:50.427
2026-03-26 10:33:50.440 | step 2 | route=IT_TicketPost | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-03-26 10:33:50.441 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=13.88 | totalMs=13.88
2026-03-26 10:33:50.442 | step 1 | route=IT_TicketPost | empId=65388 | query called at=10:33:50.442
2026-03-26 10:33:50.456 | step 2 | route=IT_TicketPost | empId=65388 | query=IT_Ticket_Save_SPOC | queryMs=14.06
2026-03-26 10:33:50.460 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=17.74 | totalMs=17.74
2026-03-26 10:33:50.460 | step 1 | route=IT_TicketPost | empId=65388 | query called at=10:33:50.460
2026-03-26 10:33:50.462 | step 2 | route=IT_TicketPost | empId=65388 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-26 10:33:50.462 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=2.29 | totalMs=2.29
2026-03-26 10:33:50.687 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:33:50.687
2026-03-26 10:33:50.698 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-26 10:33:50.700 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-26 10:33:50.701 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-26 10:33:50.702 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-26 10:33:50.703 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-26 10:33:50.727 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=23.69
2026-03-26 10:33:50.728 | step 3 | route=IT_Ticket | empId=65388 | apiMs=40.24 | totalMs=40.24
2026-03-26 10:33:50.728 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:33:50.728
2026-03-26 10:33:50.730 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-26 10:33:50.731 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-26 10:33:50.732 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-26 10:33:50.732 | step 3 | route=IT_Ticket | empId=65388 | apiMs=3.79 | totalMs=3.79
2026-03-26 10:33:53.983 | step 1 | route=IT_TicketPost | empId=49680 | query called at=10:33:53.983
2026-03-26 10:33:53.995 | step 2 | route=IT_TicketPost | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-26 10:33:53.998 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=14.97 | totalMs=14.97
2026-03-26 10:33:54.002 | step 1 | route=IT_TicketPost | empId=49680 | query called at=10:33:54.002
2026-03-26 10:33:54.234 | step 2 | route=IT_TicketPost | empId=49680 | query=IT_Ticket_Save_SPOC | queryMs=230.02
2026-03-26 10:33:54.296 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=294.60 | totalMs=294.60
2026-03-26 10:33:54.297 | step 1 | route=IT_TicketPost | empId=49680 | query called at=10:33:54.297
2026-03-26 10:33:54.299 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-26 10:33:54.300 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=2.72 | totalMs=2.72
2026-03-26 10:33:54.301 | step 1 | route=IT_TicketPost | empId=49680 | query called at=10:33:54.301
2026-03-26 10:33:54.302 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-26 10:33:54.303 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=2.03 | totalMs=2.03
2026-03-26 10:33:56.705 | step 1 | route=IT_Ticket | empId=49680 | query called at=10:33:56.705
2026-03-26 10:33:56.717 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-26 10:33:56.721 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-26 10:33:56.725 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-26 10:33:56.729 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-26 10:33:56.730 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-26 10:33:56.748 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=17.27
2026-03-26 10:33:56.749 | step 3 | route=IT_Ticket | empId=49680 | apiMs=43.46 | totalMs=43.46
2026-03-26 10:33:56.749 | step 1 | route=IT_Ticket | empId=49680 | query called at=10:33:56.749
2026-03-26 10:33:56.751 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-26 10:33:56.752 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-26 10:33:56.754 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-26 10:33:56.754 | step 3 | route=IT_Ticket | empId=49680 | apiMs=4.54 | totalMs=4.54
2026-03-26 10:37:40.770 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:37:40.770
2026-03-26 10:37:40.781 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-26 10:37:40.789 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=5.08
2026-03-26 10:37:40.805 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=12.81
2026-03-26 10:37:40.824 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=16.73
2026-03-26 10:37:40.829 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=4.14
2026-03-26 10:37:40.859 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=29.66
2026-03-26 10:37:40.859 | step 3 | route=IT_Ticket | empId=20646 | apiMs=89.04 | totalMs=89.04
2026-03-26 10:37:40.859 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:37:40.859
2026-03-26 10:37:40.861 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-26 10:37:40.862 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-26 10:37:40.863 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-26 10:37:40.863 | step 3 | route=IT_Ticket | empId=20646 | apiMs=3.90 | totalMs=3.90
2026-03-26 10:37:56.301 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20646 | query called at=10:37:56.301
2026-03-26 10:37:56.441 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=138.4
2026-03-26 10:37:56.441 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20646 | apiMs=139.85 | totalMs=139.85
2026-03-26 10:37:58.257 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query called at=10:37:58.257
2026-03-26 10:37:58.267 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=8.9
2026-03-26 10:37:58.270 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20646 | apiMs=12.85 | totalMs=12.85
2026-03-26 10:38:30.994 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:38:30.994
2026-03-26 10:38:31.010 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.26
2026-03-26 10:38:31.014 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=19.28 | totalMs=19.28
2026-03-26 10:38:31.379 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:38:31.379
2026-03-26 10:38:40.909 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:38:40.909
2026-03-26 10:38:40.978 | step 2 | route=IT_TicketPost | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=68.16
2026-03-26 10:38:40.981 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=72.04 | totalMs=72.04
2026-03-26 10:38:40.983 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:38:40.983
2026-03-26 10:38:41.028 | step 2 | route=IT_TicketPost | empId=20646 | query=IT_Ticket_Save_SPOC | queryMs=42.02
2026-03-26 10:38:41.042 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=58.75 | totalMs=58.75
2026-03-26 10:38:41.043 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:38:41.043
2026-03-26 10:38:41.055 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.66
2026-03-26 10:38:41.055 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=12.43 | totalMs=12.43
2026-03-26 10:38:41.055 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:38:41.055
2026-03-26 10:38:41.064 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.13
2026-03-26 10:38:41.064 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=8.78 | totalMs=8.78
2026-03-26 10:38:43.685 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:38:43.685
2026-03-26 10:38:43.695 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-26 10:38:43.698 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-26 10:38:43.701 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-26 10:38:43.702 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-26 10:38:43.704 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-26 10:38:43.728 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=24.25
2026-03-26 10:38:43.729 | step 3 | route=IT_Ticket | empId=20646 | apiMs=44.04 | totalMs=44.04
2026-03-26 10:38:43.729 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:38:43.729
2026-03-26 10:38:43.731 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-26 10:38:43.732 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-26 10:38:43.733 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-26 10:38:43.733 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.03 | totalMs=4.03
2026-03-26 10:54:45.735 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:54:45.735
2026-03-26 10:54:45.791 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=55.12
2026-03-26 10:54:45.791 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=56.05 | totalMs=56.05
2026-03-26 10:54:48.113 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:48.113
2026-03-26 11:26:04.108 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:26:04.108
2026-03-26 11:26:04.160 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=50.84
2026-03-26 11:26:04.160 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=52.35 | totalMs=52.35
2026-03-26 11:26:05.163 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:26:05.163
2026-03-26 11:26:14.504 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:26:14.504
2026-03-26 11:26:14.573 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=67.89
2026-03-26 11:26:14.578 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=74.00 | totalMs=74.00
2026-03-26 11:26:14.581 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:26:14.581
2026-03-26 11:26:14.586 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-03-26 11:26:14.587 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-26 11:26:14.589 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-26 11:26:14.589 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.49 | totalMs=8.49
2026-03-26 11:26:17.501 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:26:17.501
2026-03-26 11:26:17.532 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.21
2026-03-26 11:26:17.535 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.94 | totalMs=33.94
2026-03-26 11:26:18.535 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:26:18.535
2026-03-26 11:26:30.267 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:26:30.267
2026-03-26 11:26:30.279 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.53
2026-03-26 11:26:30.285 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=17.29 | totalMs=17.29
2026-03-26 11:26:30.288 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:26:30.288
2026-03-26 11:26:30.292 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-26 11:26:30.293 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-26 11:26:30.295 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-26 11:26:30.295 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.45 | totalMs=7.45
2026-03-26 11:26:33.708 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:26:33.708
2026-03-26 11:26:33.739 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.41
2026-03-26 11:26:33.742 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.92 | totalMs=33.92
2026-03-26 11:26:34.277 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:26:34.277
2026-03-26 11:28:08.832 | step 1 | route=IT_Ticket | empId=54422 | query called at=11:28:08.832
2026-03-26 11:28:08.873 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=40.75
2026-03-26 11:28:08.881 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-03-26 11:28:08.890 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-03-26 11:28:08.898 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-03-26 11:28:09.004 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=105.98
2026-03-26 11:28:09.047 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=42.5
2026-03-26 11:28:09.048 | step 3 | route=IT_Ticket | empId=54422 | apiMs=215.97 | totalMs=215.97
2026-03-26 11:28:09.048 | step 1 | route=IT_Ticket | empId=54422 | query called at=11:28:09.048
2026-03-26 11:28:09.072 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=24
2026-03-26 11:28:09.081 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-26 11:28:09.089 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-26 11:28:09.090 | step 3 | route=IT_Ticket | empId=54422 | apiMs=41.41 | totalMs=41.41
2026-03-26 11:28:28.655 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54422 | query called at=11:28:28.655
2026-03-26 11:28:28.973 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=317.48
2026-03-26 11:28:28.976 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54422 | apiMs=321.23 | totalMs=321.23
2026-03-26 11:28:33.489 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query called at=11:28:33.489
2026-03-26 11:28:33.525 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=33.14
2026-03-26 11:28:33.528 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54422 | apiMs=39.28 | totalMs=39.28
2026-03-26 11:29:26.449 | step 1 | route=IT_TicketPost | empId=54422 | query called at=11:29:26.449
2026-03-26 11:29:26.460 | step 2 | route=IT_TicketPost | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-26 11:29:26.463 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=14.31 | totalMs=14.31
2026-03-26 11:29:26.466 | step 1 | route=IT_TicketPost | empId=54422 | query called at=11:29:26.466
2026-03-26 11:29:26.517 | step 2 | route=IT_TicketPost | empId=54422 | query=IT_Ticket_Save_SPOC | queryMs=48.64
2026-03-26 11:29:26.519 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=53.58 | totalMs=53.58
2026-03-26 11:29:26.520 | step 1 | route=IT_TicketPost | empId=54422 | query called at=11:29:26.520
2026-03-26 11:29:26.521 | step 2 | route=IT_TicketPost | empId=54422 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-26 11:29:26.522 | step 3 | route=IT_TicketPost | empId=54422 | apiMs=2.13 | totalMs=2.13
2026-03-26 11:29:29.447 | step 1 | route=IT_Ticket | empId=54422 | query called at=11:29:29.447
2026-03-26 11:29:29.463 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=15.55
2026-03-26 11:29:29.471 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=5.86
2026-03-26 11:29:29.480 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=6.24
2026-03-26 11:29:29.489 | step 2 | route=IT_Ticket | empId=54422 | query=KPI_IT_Ticket_Details_New | queryMs=6.1
2026-03-26 11:29:29.498 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_it_Ticket_Details | queryMs=8.71
2026-03-26 11:29:29.565 | step 2 | route=IT_Ticket | empId=54422 | query=VMS_Comp_login_proc | queryMs=66.67
2026-03-26 11:29:29.565 | step 3 | route=IT_Ticket | empId=54422 | apiMs=118.51 | totalMs=118.51
2026-03-26 11:29:29.566 | step 1 | route=IT_Ticket | empId=54422 | query called at=11:29:29.566
2026-03-26 11:29:29.574 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=7.52
2026-03-26 11:29:29.582 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-03-26 11:29:29.591 | step 2 | route=IT_Ticket | empId=54422 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-03-26 11:29:29.591 | step 3 | route=IT_Ticket | empId=54422 | apiMs=25.22 | totalMs=25.22
2026-03-26 11:34:13.958 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:34:13.958
2026-03-26 11:34:14.118 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=158.28
2026-03-26 11:34:14.121 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=162.07 | totalMs=162.07
2026-03-26 11:34:14.656 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:34:14.656
2026-03-26 11:40:23.722 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:40:23.722
2026-03-26 11:40:23.756 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=33.17
2026-03-26 11:40:23.757 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-26 11:40:23.759 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-26 11:40:23.760 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 11:40:23.762 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-26 11:40:23.798 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=35.59
2026-03-26 11:40:23.798 | step 3 | route=IT_Ticket | empId=51863 | apiMs=76.16 | totalMs=76.16
2026-03-26 11:40:23.798 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:40:23.798
2026-03-26 11:40:23.816 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=16.97
2026-03-26 11:40:23.817 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-26 11:40:23.819 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-26 11:40:23.819 | step 3 | route=IT_Ticket | empId=51863 | apiMs=20.76 | totalMs=20.76
2026-03-26 11:40:24.740 | step 1 | route=IT_Ticket | empId=67606 | query called at=11:40:24.740
2026-03-26 11:40:24.753 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-26 11:40:24.757 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 11:40:24.758 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-26 11:40:24.759 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-26 11:40:24.761 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-26 11:40:24.810 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=48.56
2026-03-26 11:40:24.810 | step 3 | route=IT_Ticket | empId=67606 | apiMs=69.74 | totalMs=69.74
2026-03-26 11:40:24.810 | step 1 | route=IT_Ticket | empId=67606 | query called at=11:40:24.810
2026-03-26 11:40:24.812 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-26 11:40:24.813 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-03-26 11:40:24.814 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-03-26 11:40:24.814 | step 3 | route=IT_Ticket | empId=67606 | apiMs=3.46 | totalMs=3.46
2026-03-26 11:40:46.823 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=11:40:46.823
2026-03-26 11:40:47.254 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=431.25
2026-03-26 11:40:47.258 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=435.30 | totalMs=435.30
2026-03-26 11:40:50.286 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=11:40:50.286
2026-03-26 11:40:50.300 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-03-26 11:40:50.302 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=16.55 | totalMs=16.55
2026-03-26 11:40:50.815 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=11:40:50.815
2026-03-26 11:40:51.118 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=302.42
2026-03-26 11:40:51.121 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=306.12 | totalMs=306.12
2026-03-26 11:40:53.342 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=11:40:53.342
2026-03-26 11:40:53.356 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-26 11:40:53.359 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=17.35 | totalMs=17.35
2026-03-26 11:41:26.314 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:41:26.314
2026-03-26 11:41:26.325 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.15
2026-03-26 11:41:26.328 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=13.21 | totalMs=13.21
2026-03-26 11:41:26.330 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:41:26.330
2026-03-26 11:41:26.480 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=146.81
2026-03-26 11:41:26.487 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=156.23 | totalMs=156.23
2026-03-26 11:41:26.487 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:41:26.487
2026-03-26 11:41:26.493 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.03
2026-03-26 11:41:26.493 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=5.95 | totalMs=5.95
2026-03-26 11:41:26.493 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:41:26.493
2026-03-26 11:41:26.501 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.04
2026-03-26 11:41:26.501 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=7.69 | totalMs=7.69
2026-03-26 11:41:31.490 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:41:31.490
2026-03-26 11:41:31.506 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=16.18
2026-03-26 11:41:31.515 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.8
2026-03-26 11:41:31.523 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.64
2026-03-26 11:41:31.532 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-03-26 11:41:31.540 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=8.2
2026-03-26 11:41:31.583 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=42.86
2026-03-26 11:41:31.584 | step 3 | route=IT_Ticket | empId=51863 | apiMs=94.06 | totalMs=94.06
2026-03-26 11:41:31.584 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:41:31.584
2026-03-26 11:41:31.592 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=7.37
2026-03-26 11:41:31.600 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-26 11:41:31.609 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-03-26 11:41:31.609 | step 3 | route=IT_Ticket | empId=51863 | apiMs=24.93 | totalMs=24.93
2026-03-26 11:42:21.972 | step 1 | route=IT_TicketPost | empId=67606 | query called at=11:42:21.972
2026-03-26 11:42:21.982 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-26 11:42:21.986 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=13.50 | totalMs=13.50
2026-03-26 11:42:21.988 | step 1 | route=IT_TicketPost | empId=67606 | query called at=11:42:21.988
2026-03-26 11:42:22.017 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=25.91
2026-03-26 11:42:22.019 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=30.87 | totalMs=30.87
2026-03-26 11:42:22.020 | step 1 | route=IT_TicketPost | empId=67606 | query called at=11:42:22.020
2026-03-26 11:42:22.022 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-26 11:42:22.022 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=2.39 | totalMs=2.39
2026-03-26 11:42:22.247 | step 1 | route=IT_Ticket | empId=67606 | query called at=11:42:22.247
2026-03-26 11:42:22.256 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=8.8
2026-03-26 11:42:22.257 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-26 11:42:22.259 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-26 11:42:22.260 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-26 11:42:22.261 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-03-26 11:42:22.280 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=18.68
2026-03-26 11:42:22.280 | step 3 | route=IT_Ticket | empId=67606 | apiMs=33.18 | totalMs=33.18
2026-03-26 11:42:22.281 | step 1 | route=IT_Ticket | empId=67606 | query called at=11:42:22.281
2026-03-26 11:42:22.282 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-26 11:42:22.283 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-26 11:42:22.285 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-26 11:42:22.285 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.31 | totalMs=4.31
2026-03-26 11:45:40.325 | step 5 | route=dashboard | empId=GNT0057 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-26 11:45:50.106 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:45:50.106
2026-03-26 11:45:50.117 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-26 11:45:50.121 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-26 11:45:50.125 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-26 11:45:50.128 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-26 11:45:50.130 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-26 11:45:50.166 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=35.8
2026-03-26 11:45:50.166 | step 3 | route=IT_Ticket | empId=59261 | apiMs=60.35 | totalMs=60.35
2026-03-26 11:45:50.167 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:45:50.167
2026-03-26 11:45:50.168 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-26 11:45:50.170 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-26 11:45:50.171 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-26 11:45:50.171 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.27 | totalMs=4.27
2026-03-26 11:46:00.952 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=11:46:00.952
2026-03-26 11:46:01.451 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=498.94
2026-03-26 11:46:01.452 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=500.04 | totalMs=500.04
2026-03-26 11:46:02.239 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=11:46:02.239
2026-03-26 11:46:02.265 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=25.38
2026-03-26 11:46:02.268 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=29.32 | totalMs=29.32
2026-03-26 11:46:04.295 | step 1 | route=IT_Ticket | empId=53918 | query called at=11:46:04.295
2026-03-26 11:46:04.318 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=22.24
2026-03-26 11:46:04.338 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=17.21
2026-03-26 11:46:04.355 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=13.97
2026-03-26 11:46:04.372 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=14.15
2026-03-26 11:46:04.390 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_it_Ticket_Details | queryMs=16.71
2026-03-26 11:46:04.508 | step 2 | route=IT_Ticket | empId=53918 | query=VMS_Comp_login_proc | queryMs=117.1
2026-03-26 11:46:04.508 | step 3 | route=IT_Ticket | empId=53918 | apiMs=213.39 | totalMs=213.39
2026-03-26 11:46:04.509 | step 1 | route=IT_Ticket | empId=53918 | query called at=11:46:04.509
2026-03-26 11:46:04.517 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-03-26 11:46:04.526 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-03-26 11:46:04.535 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=7.88
2026-03-26 11:46:04.535 | step 3 | route=IT_Ticket | empId=53918 | apiMs=26.51 | totalMs=26.51
2026-03-26 11:46:13.449 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53918 | query called at=11:46:13.449
2026-03-26 11:46:13.872 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=422.24
2026-03-26 11:46:13.874 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53918 | apiMs=425.30 | totalMs=425.30
2026-03-26 11:46:16.402 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53918 | query called at=11:46:16.402
2026-03-26 11:46:16.413 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-26 11:46:16.416 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53918 | apiMs=14.36 | totalMs=14.36
2026-03-26 11:46:29.623 | step 1 | route=IT_TicketPost | empId=59261 | query called at=11:46:29.623
2026-03-26 11:46:29.634 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-26 11:46:29.637 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.58 | totalMs=13.58
2026-03-26 11:46:29.641 | step 1 | route=IT_TicketPost | empId=59261 | query called at=11:46:29.641
2026-03-26 11:46:29.652 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=8.45
2026-03-26 11:46:29.660 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=18.63 | totalMs=18.63
2026-03-26 11:46:29.660 | step 1 | route=IT_TicketPost | empId=59261 | query called at=11:46:29.660
2026-03-26 11:46:29.662 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-26 11:46:29.662 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.92 | totalMs=1.92
2026-03-26 11:46:29.662 | step 1 | route=IT_TicketPost | empId=59261 | query called at=11:46:29.662
2026-03-26 11:46:29.663 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-03-26 11:46:29.664 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.34 | totalMs=1.34
2026-03-26 11:46:29.887 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:46:29.887
2026-03-26 11:46:29.897 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-03-26 11:46:29.898 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-26 11:46:29.899 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-26 11:46:29.901 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-26 11:46:29.902 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-26 11:46:29.936 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=33
2026-03-26 11:46:29.936 | step 3 | route=IT_Ticket | empId=59261 | apiMs=49.22 | totalMs=49.22
2026-03-26 11:46:29.937 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:46:29.937
2026-03-26 11:46:29.938 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-26 11:46:29.939 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-26 11:46:29.941 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-26 11:46:29.941 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.32 | totalMs=4.32
2026-03-26 11:46:42.588 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=11:46:42.588
2026-03-26 11:46:42.853 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=263.97
2026-03-26 11:46:42.856 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=267.11 | totalMs=267.11
2026-03-26 11:46:44.452 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=11:46:44.452
2026-03-26 11:46:44.462 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-26 11:46:44.465 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=12.98 | totalMs=12.98
2026-03-26 11:46:51.226 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=11:46:51.226
2026-03-26 11:46:51.253 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=25.69
2026-03-26 11:46:51.253 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=27.09 | totalMs=27.09
2026-03-26 11:46:52.648 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:46:52.648
2026-03-26 11:47:03.888 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=11:47:03.888
2026-03-26 11:47:03.923 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=34.58
2026-03-26 11:47:03.925 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=36.77 | totalMs=36.77
2026-03-26 11:47:03.925 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=11:47:03.925
2026-03-26 11:47:03.927 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-26 11:47:03.928 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-26 11:47:03.929 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-26 11:47:03.929 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=4.04 | totalMs=4.04
2026-03-26 11:47:04.213 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=11:47:04.213
2026-03-26 11:47:04.226 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=12.23
2026-03-26 11:47:04.226 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=13.07 | totalMs=13.07
2026-03-26 11:47:04.604 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:04.604
2026-03-26 11:48:09.448 | step 1 | route=IT_TicketPost | empId=59261 | query called at=11:48:09.448
2026-03-26 11:48:09.459 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-26 11:48:09.462 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.45 | totalMs=13.45
2026-03-26 11:48:09.464 | step 1 | route=IT_TicketPost | empId=59261 | query called at=11:48:09.464
2026-03-26 11:48:09.470 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=3.01
2026-03-26 11:48:09.471 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=7.21 | totalMs=7.21
2026-03-26 11:48:09.472 | step 1 | route=IT_TicketPost | empId=59261 | query called at=11:48:09.472
2026-03-26 11:48:09.473 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-03-26 11:48:09.474 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.99 | totalMs=1.99
2026-03-26 11:48:09.704 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:48:09.704
2026-03-26 11:48:09.714 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-26 11:48:09.715 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-26 11:48:09.717 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-26 11:48:09.718 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-26 11:48:09.720 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-26 11:48:09.753 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=33.13
2026-03-26 11:48:09.754 | step 3 | route=IT_Ticket | empId=59261 | apiMs=49.98 | totalMs=49.98
2026-03-26 11:48:09.754 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:48:09.754
2026-03-26 11:48:09.755 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-26 11:48:09.757 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-26 11:48:09.758 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-26 11:48:09.758 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.10 | totalMs=4.10
2026-03-26 11:48:29.987 | step 1 | route=IT_TicketPost | empId=53918 | query called at=11:48:29.987
2026-03-26 11:48:30.001 | step 2 | route=IT_TicketPost | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=13.93
2026-03-26 11:48:30.004 | step 3 | route=IT_TicketPost | empId=53918 | apiMs=17.53 | totalMs=17.53
2026-03-26 11:48:30.007 | step 1 | route=IT_TicketPost | empId=53918 | query called at=11:48:30.007
2026-03-26 11:48:30.022 | step 2 | route=IT_TicketPost | empId=53918 | query=IT_Ticket_Save_SPOC | queryMs=12.74
2026-03-26 11:48:30.035 | step 3 | route=IT_TicketPost | empId=53918 | apiMs=27.98 | totalMs=27.98
2026-03-26 11:48:30.035 | step 1 | route=IT_TicketPost | empId=53918 | query called at=11:48:30.035
2026-03-26 11:48:30.044 | step 2 | route=IT_TicketPost | empId=53918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.89
2026-03-26 11:48:30.044 | step 3 | route=IT_TicketPost | empId=53918 | apiMs=8.99 | totalMs=8.99
2026-03-26 11:48:30.045 | step 1 | route=IT_TicketPost | empId=53918 | query called at=11:48:30.045
2026-03-26 11:48:30.050 | step 2 | route=IT_TicketPost | empId=53918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.27
2026-03-26 11:48:30.050 | step 3 | route=IT_TicketPost | empId=53918 | apiMs=4.97 | totalMs=4.97
2026-03-26 11:48:30.273 | step 1 | route=IT_Ticket | empId=53918 | query called at=11:48:30.273
2026-03-26 11:48:30.287 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=13.7
2026-03-26 11:48:30.296 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-03-26 11:48:30.304 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-26 11:48:30.313 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=8.26
2026-03-26 11:48:30.322 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_it_Ticket_Details | queryMs=8.41
2026-03-26 11:48:30.381 | step 2 | route=IT_Ticket | empId=53918 | query=VMS_Comp_login_proc | queryMs=58.69
2026-03-26 11:48:30.381 | step 3 | route=IT_Ticket | empId=53918 | apiMs=108.10 | totalMs=108.10
2026-03-26 11:48:30.382 | step 1 | route=IT_Ticket | empId=53918 | query called at=11:48:30.382
2026-03-26 11:48:30.389 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=7.08
2026-03-26 11:48:30.398 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-26 11:48:30.403 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=5.03
2026-03-26 11:48:30.403 | step 3 | route=IT_Ticket | empId=53918 | apiMs=21.59 | totalMs=21.59
2026-03-26 11:52:06.542 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=11:52:06.542
2026-03-26 11:52:06.559 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=16.17
2026-03-26 11:52:06.562 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=19.58 | totalMs=19.58
2026-03-26 11:52:06.961 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:06.961
2026-03-26 11:52:30.711 | step 1 | route=IT_Ticket | empId=38205 | query called at=11:52:30.711
2026-03-26 11:52:30.722 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-26 11:52:30.726 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-26 11:52:30.729 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 11:52:30.733 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-26 11:52:30.734 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-26 11:52:30.768 | step 2 | route=IT_Ticket | empId=38205 | query=VMS_Comp_login_proc | queryMs=33.49
2026-03-26 11:52:30.769 | step 3 | route=IT_Ticket | empId=38205 | apiMs=57.13 | totalMs=57.13
2026-03-26 11:52:30.769 | step 1 | route=IT_Ticket | empId=38205 | query called at=11:52:30.769
2026-03-26 11:52:30.771 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-26 11:52:30.772 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-26 11:52:30.773 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-26 11:52:30.773 | step 3 | route=IT_Ticket | empId=38205 | apiMs=4.22 | totalMs=4.22
2026-03-26 11:52:39.416 | step 1 | route=DesignerTicket | empId=38205 | query called at=11:52:39.416
2026-03-26 11:52:39.442 | step 2 | route=DesignerTicket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=23.68
2026-03-26 11:52:39.445 | step 3 | route=DesignerTicket | empId=38205 | apiMs=29.28 | totalMs=29.28
2026-03-26 11:52:39.446 | step 1 | route=DesignerTicket | empId=38205 | query called at=11:52:39.446
2026-03-26 11:52:39.451 | step 2 | route=DesignerTicket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=5.05
2026-03-26 11:52:39.451 | step 3 | route=DesignerTicket | empId=38205 | apiMs=5.75 | totalMs=5.75
2026-03-26 11:52:39.452 | step 1 | route=DesignerTicket | empId=38205 | query called at=11:52:39.452
2026-03-26 11:52:39.508 | step 2 | route=DesignerTicket | empId=38205 | query=Desginer_Typeof_Works_Master_Proc | queryMs=56.21
2026-03-26 11:52:39.509 | step 3 | route=DesignerTicket | empId=38205 | apiMs=56.91 | totalMs=56.91
2026-03-26 11:52:43.848 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=11:52:43.848
2026-03-26 11:52:43.875 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=24.25
2026-03-26 11:52:43.877 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=29.78 | totalMs=29.78
2026-03-26 11:52:44.208 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:44.208
2026-03-26 11:52:49.238 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=11:52:49.238
2026-03-26 11:52:49.255 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=16.42
2026-03-26 11:52:49.258 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=19.61 | totalMs=19.61
2026-03-26 11:52:49.650 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:49.650
2026-03-26 11:53:36.342 | step 1 | route=Ticket_SPOC_Approve | empId=51024 | query called at=11:53:36.342
2026-03-26 11:53:36.365 | step 2 | route=Ticket_SPOC_Approve | empId=51024 | query=IT_TIcket_SPOCApp_Report | queryMs=22.51
2026-03-26 11:53:36.366 | step 3 | route=Ticket_SPOC_Approve | empId=51024 | apiMs=23.53 | totalMs=23.53
2026-03-26 11:53:36.821 | step 4 | route=pageRenderd | empId=51024 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:53:36.821
2026-03-26 11:53:43.489 | step 1 | route=SPOC_Entry_Save | empId=51024 | query called at=11:53:43.489
2026-03-26 11:53:43.545 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=IT_Ticket_Update_SPOC | queryMs=56.12
2026-03-26 11:53:43.547 | step 3 | route=SPOC_Entry_Save | empId=51024 | apiMs=58.26 | totalMs=58.26
2026-03-26 11:53:43.548 | step 1 | route=SPOC_Entry_Save | empId=51024 | query called at=11:53:43.548
2026-03-26 11:53:43.549 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-26 11:53:43.550 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-26 11:53:43.552 | step 2 | route=SPOC_Entry_Save | empId=51024 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-26 11:53:43.552 | step 3 | route=SPOC_Entry_Save | empId=51024 | apiMs=4.41 | totalMs=4.41
2026-03-26 11:53:46.533 | step 1 | route=Ticket_SPOC_Approve | empId=51024 | query called at=11:53:46.533
2026-03-26 11:53:46.550 | step 2 | route=Ticket_SPOC_Approve | empId=51024 | query=IT_TIcket_SPOCApp_Report | queryMs=16.8
2026-03-26 11:53:46.553 | step 3 | route=Ticket_SPOC_Approve | empId=51024 | apiMs=20.02 | totalMs=20.02
2026-03-26 11:53:46.943 | step 4 | route=pageRenderd | empId=51024 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:53:46.943
2026-03-26 11:53:47.413 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:53:47.413
2026-03-26 12:00:12.590 | step 1 | route=IT_Ticket | empId=51120 | query called at=12:00:12.590
2026-03-26 12:00:12.618 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=27.1
2026-03-26 12:00:12.619 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-26 12:00:12.620 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-26 12:00:12.622 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-26 12:00:12.680 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=57.29
2026-03-26 12:00:12.708 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=27.63
2026-03-26 12:00:12.708 | step 3 | route=IT_Ticket | empId=51120 | apiMs=117.91 | totalMs=117.91
2026-03-26 12:00:12.708 | step 1 | route=IT_Ticket | empId=51120 | query called at=12:00:12.708
2026-03-26 12:00:12.722 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=12.2
2026-03-26 12:00:12.723 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-26 12:00:12.724 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-26 12:00:12.724 | step 3 | route=IT_Ticket | empId=51120 | apiMs=15.95 | totalMs=15.95
2026-03-26 12:00:20.365 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=12:00:20.365
2026-03-26 12:00:20.796 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=430.05
2026-03-26 12:00:20.799 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=433.85 | totalMs=433.85
2026-03-26 12:00:24.266 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=12:00:24.266
2026-03-26 12:00:24.278 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.3
2026-03-26 12:00:24.281 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=14.82 | totalMs=14.82
2026-03-26 12:00:56.396 | step 1 | route=IT_TicketPost | empId=51120 | query called at=12:00:56.396
2026-03-26 12:00:56.407 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-26 12:00:56.410 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.11 | totalMs=14.11
2026-03-26 12:00:56.413 | step 1 | route=IT_TicketPost | empId=51120 | query called at=12:00:56.413
2026-03-26 12:00:56.440 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=24.56
2026-03-26 12:00:56.443 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=29.60 | totalMs=29.60
2026-03-26 12:00:56.443 | step 1 | route=IT_TicketPost | empId=51120 | query called at=12:00:56.443
2026-03-26 12:00:56.445 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-26 12:00:56.446 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.69 | totalMs=2.69
2026-03-26 12:00:56.446 | step 1 | route=IT_TicketPost | empId=51120 | query called at=12:00:56.446
2026-03-26 12:00:56.448 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-26 12:00:56.448 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.71 | totalMs=1.71
2026-03-26 12:00:58.887 | step 1 | route=IT_Ticket | empId=51120 | query called at=12:00:58.887
2026-03-26 12:00:58.901 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14
2026-03-26 12:00:58.910 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=5.58
2026-03-26 12:00:58.918 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=5.82
2026-03-26 12:00:58.927 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-03-26 12:00:58.936 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=8.73
2026-03-26 12:00:58.993 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=56.89
2026-03-26 12:00:58.993 | step 3 | route=IT_Ticket | empId=51120 | apiMs=106.62 | totalMs=106.62
2026-03-26 12:00:58.994 | step 1 | route=IT_Ticket | empId=51120 | query called at=12:00:58.994
2026-03-26 12:00:59.002 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.72
2026-03-26 12:00:59.010 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-03-26 12:00:59.014 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=3.77
2026-03-26 12:00:59.015 | step 3 | route=IT_Ticket | empId=51120 | apiMs=21.15 | totalMs=21.15
2026-03-26 12:04:27.419 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=12:04:27.419
2026-03-26 12:04:27.466 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=46.86
2026-03-26 12:04:27.467 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=47.89 | totalMs=47.89
2026-03-26 12:04:28.034 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:04:28.034
2026-03-26 12:04:38.395 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=12:04:38.395
2026-03-26 12:04:38.483 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=87.07
2026-03-26 12:04:38.489 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=1.43
2026-03-26 12:04:38.492 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=97.40 | totalMs=97.40
2026-03-26 12:04:38.495 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=12:04:38.495
2026-03-26 12:04:38.497 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-26 12:04:38.498 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-26 12:04:38.499 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-26 12:04:38.500 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=4.73 | totalMs=4.73
2026-03-26 12:04:41.900 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=12:04:41.900
2026-03-26 12:04:41.902 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-26 12:04:41.906 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-26 12:04:41.909 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-26 12:04:41.912 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=11.91 | totalMs=11.91
2026-03-26 12:04:43.559 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=12:04:43.559
2026-03-26 12:04:43.580 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=20.56
2026-03-26 12:04:43.581 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=21.64 | totalMs=21.64
2026-03-26 12:04:44.015 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:04:44.015
2026-03-26 12:09:13.176 | step 5 | route=dashboard | empId=GKA0262 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-26 12:32:22.628 | step 1 | route=IT_Ticket | empId=59857 | query called at=12:32:22.628
2026-03-26 12:32:22.674 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=44.87
2026-03-26 12:32:22.683 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-03-26 12:32:22.691 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-03-26 12:32:22.700 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=8.77
2026-03-26 12:32:22.734 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_it_Ticket_Details | queryMs=33.53
2026-03-26 12:32:22.790 | step 2 | route=IT_Ticket | empId=59857 | query=VMS_Comp_login_proc | queryMs=54.85
2026-03-26 12:32:22.790 | step 3 | route=IT_Ticket | empId=59857 | apiMs=161.68 | totalMs=161.68
2026-03-26 12:32:22.791 | step 1 | route=IT_Ticket | empId=59857 | query called at=12:32:22.791
2026-03-26 12:32:22.817 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=25.65
2026-03-26 12:32:22.826 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=8.6
2026-03-26 12:32:22.836 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=10.09
2026-03-26 12:32:22.837 | step 3 | route=IT_Ticket | empId=59857 | apiMs=45.98 | totalMs=45.98
2026-03-26 12:32:29.536 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:32:29.536
2026-03-26 12:32:29.581 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=43.38
2026-03-26 12:32:29.584 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=47.69 | totalMs=47.69
2026-03-26 12:32:30.314 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:32:30.314
2026-03-26 12:32:36.192 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:32:36.192
2026-03-26 12:32:36.241 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=45.48
2026-03-26 12:32:36.246 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=53.46 | totalMs=53.46
2026-03-26 12:32:36.246 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:32:36.246
2026-03-26 12:32:36.249 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-26 12:32:36.250 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-26 12:32:36.252 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-26 12:32:36.252 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=5.59 | totalMs=5.59
2026-03-26 12:32:42.618 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:32:42.618
2026-03-26 12:32:42.634 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=15.66
2026-03-26 12:32:42.637 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=19.02 | totalMs=19.02
2026-03-26 12:32:43.287 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:32:43.287
2026-03-26 12:43:54.301 | step 1 | route=IT_Ticket_Report | empId=6770 | query called at=12:43:54.301
2026-03-26 12:43:54.730 | step 2 | route=IT_Ticket_Report | empId=6770 | query=kpi_it_ticket_report_page_proc | queryMs=427.81
2026-03-26 12:43:54.730 | step 3 | route=IT_Ticket_Report | empId=6770 | apiMs=428.96 | totalMs=428.96
2026-03-26 12:43:55.143 | step 4 | route=pageRenderd | empId=6770 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:43:55.143
2026-03-26 12:50:17.047 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:50:17.047
2026-03-26 12:50:17.058 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-26 12:50:17.059 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-26 12:50:17.061 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-26 12:50:17.063 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-26 12:50:17.082 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=18.88
2026-03-26 12:50:17.111 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=28.66
2026-03-26 12:50:17.111 | step 3 | route=IT_Ticket | empId=40217 | apiMs=64.37 | totalMs=64.37
2026-03-26 12:50:17.112 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:50:17.112
2026-03-26 12:50:17.114 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-26 12:50:17.116 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-26 12:50:17.117 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-26 12:50:17.117 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.89 | totalMs=4.89
2026-03-26 12:50:21.977 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=12:50:21.977
2026-03-26 12:50:22.616 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=639
2026-03-26 12:50:22.617 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=640.28 | totalMs=640.28
2026-03-26 12:50:24.760 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=12:50:24.760
2026-03-26 12:50:24.801 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=40.55
2026-03-26 12:50:24.805 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=44.28 | totalMs=44.28
2026-03-26 12:51:19.975 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:51:19.975
2026-03-26 12:51:19.987 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-26 12:51:19.990 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.76 | totalMs=14.76
2026-03-26 12:51:19.993 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:51:19.993
2026-03-26 12:51:20.075 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=79.74
2026-03-26 12:51:20.078 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=84.85 | totalMs=84.85
2026-03-26 12:51:20.078 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:51:20.078
2026-03-26 12:51:20.081 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-26 12:51:20.081 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=3.02 | totalMs=3.02
2026-03-26 12:51:20.082 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:51:20.082
2026-03-26 12:51:20.083 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-26 12:51:20.084 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.95 | totalMs=1.95
2026-03-26 12:51:20.307 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:51:20.307
2026-03-26 12:51:20.318 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-26 12:51:20.320 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-26 12:51:20.321 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-26 12:51:20.323 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-26 12:51:20.324 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-26 12:51:20.360 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=34.81
2026-03-26 12:51:20.360 | step 3 | route=IT_Ticket | empId=40217 | apiMs=52.84 | totalMs=52.84
2026-03-26 12:51:20.361 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:51:20.361
2026-03-26 12:51:20.363 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-26 12:51:20.364 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-26 12:51:20.366 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-26 12:51:20.366 | step 3 | route=IT_Ticket | empId=40217 | apiMs=5.35 | totalMs=5.35
2026-03-26 12:51:58.963 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=12:51:58.963
2026-03-26 12:51:58.980 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=15.66
2026-03-26 12:51:58.980 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=17.28 | totalMs=17.28
2026-03-26 12:51:59.472 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:51:59.472
2026-03-26 13:08:49.721 | step 1 | route=HW_Ticket_Report | empId=326 | query called at=13:08:49.721
2026-03-26 13:08:49.744 | step 2 | route=HW_Ticket_Report | empId=326 | query=hw_ticket_report_kpi_proc | queryMs=22.41
2026-03-26 13:08:49.747 | step 3 | route=HW_Ticket_Report | empId=326 | apiMs=26.61 | totalMs=26.61
2026-03-26 13:08:50.383 | step 4 | route=pageRenderd | empId=326 | Page=HW TICKET REPORT | page fully loaded at : 13:08:50.383
2026-03-26 13:09:42.088 | step 1 | route=IT_Ticket | empId=326 | query called at=13:09:42.088
2026-03-26 13:09:42.107 | step 2 | route=IT_Ticket | empId=326 | query=KPI_IT_Ticket_Details_New | queryMs=17.23
2026-03-26 13:09:42.115 | step 2 | route=IT_Ticket | empId=326 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-03-26 13:09:42.124 | step 2 | route=IT_Ticket | empId=326 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-26 13:09:42.132 | step 2 | route=IT_Ticket | empId=326 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-03-26 13:09:42.176 | step 2 | route=IT_Ticket | empId=326 | query=Kpi_it_Ticket_Details | queryMs=42.76
2026-03-26 13:09:42.235 | step 2 | route=IT_Ticket | empId=326 | query=VMS_Comp_login_proc | queryMs=59.24
2026-03-26 13:09:42.236 | step 3 | route=IT_Ticket | empId=326 | apiMs=147.09 | totalMs=147.09
2026-03-26 13:09:42.236 | step 1 | route=IT_Ticket | empId=326 | query called at=13:09:42.236
2026-03-26 13:09:42.238 | step 2 | route=IT_Ticket | empId=326 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-26 13:09:42.239 | step 2 | route=IT_Ticket | empId=326 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-26 13:09:42.242 | step 2 | route=IT_Ticket | empId=326 | query=Kpi_HW_Ticket_Details | queryMs=1.96
2026-03-26 13:09:42.242 | step 3 | route=IT_Ticket | empId=326 | apiMs=5.89 | totalMs=5.89
2026-03-26 13:10:25.321 | step 1 | route=Ticket_Entry_SPOC_Module | empId=326 | query called at=13:10:25.321
2026-03-26 13:10:25.759 | step 2 | route=Ticket_Entry_SPOC_Module | empId=326 | query=KPI_IT_Ticket_Details_New | queryMs=436.37
2026-03-26 13:10:25.759 | step 3 | route=Ticket_Entry_SPOC_Module | empId=326 | apiMs=437.90 | totalMs=437.90
2026-03-26 13:10:39.510 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=326 | query called at=13:10:39.510
2026-03-26 13:10:39.523 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=326 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-03-26 13:10:39.526 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=326 | apiMs=15.64 | totalMs=15.64
2026-03-26 13:14:08.450 | step 1 | route=IT_TicketPost | empId=326 | query called at=13:14:08.450
2026-03-26 13:14:08.477 | step 2 | route=IT_TicketPost | empId=326 | query=KPI_IT_Ticket_Details_New | queryMs=25.71
2026-03-26 13:14:08.480 | step 3 | route=IT_TicketPost | empId=326 | apiMs=29.94 | totalMs=29.94
2026-03-26 13:14:08.483 | step 1 | route=IT_TicketPost | empId=326 | query called at=13:14:08.483
2026-03-26 13:14:08.512 | step 2 | route=IT_TicketPost | empId=326 | query=IT_Ticket_Save_SPOC | queryMs=26.57
2026-03-26 13:14:08.515 | step 3 | route=IT_TicketPost | empId=326 | apiMs=31.82 | totalMs=31.82
2026-03-26 13:14:08.515 | step 1 | route=IT_TicketPost | empId=326 | query called at=13:14:08.515
2026-03-26 13:14:08.544 | step 2 | route=IT_TicketPost | empId=326 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.58
2026-03-26 13:14:08.545 | step 3 | route=IT_TicketPost | empId=326 | apiMs=29.81 | totalMs=29.81
2026-03-26 13:14:08.545 | step 1 | route=IT_TicketPost | empId=326 | query called at=13:14:08.545
2026-03-26 13:14:08.547 | step 2 | route=IT_TicketPost | empId=326 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-26 13:14:08.547 | step 3 | route=IT_TicketPost | empId=326 | apiMs=2.09 | totalMs=2.09
2026-03-26 13:14:13.415 | step 1 | route=IT_Ticket | empId=326 | query called at=13:14:13.415
2026-03-26 13:14:13.425 | step 2 | route=IT_Ticket | empId=326 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-26 13:14:13.429 | step 2 | route=IT_Ticket | empId=326 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-26 13:14:13.436 | step 2 | route=IT_Ticket | empId=326 | query=KPI_IT_Ticket_Details_New | queryMs=2.42
2026-03-26 13:14:13.445 | step 2 | route=IT_Ticket | empId=326 | query=KPI_IT_Ticket_Details_New | queryMs=8.57
2026-03-26 13:14:13.469 | step 2 | route=IT_Ticket | empId=326 | query=Kpi_it_Ticket_Details | queryMs=23.95
2026-03-26 13:14:13.516 | step 2 | route=IT_Ticket | empId=326 | query=VMS_Comp_login_proc | queryMs=46.77
2026-03-26 13:14:13.517 | step 3 | route=IT_Ticket | empId=326 | apiMs=101.62 | totalMs=101.62
2026-03-26 13:14:13.517 | step 1 | route=IT_Ticket | empId=326 | query called at=13:14:13.517
2026-03-26 13:14:13.519 | step 2 | route=IT_Ticket | empId=326 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-26 13:14:13.521 | step 2 | route=IT_Ticket | empId=326 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-26 13:14:13.523 | step 2 | route=IT_Ticket | empId=326 | query=Kpi_HW_Ticket_Details | queryMs=2.17
2026-03-26 13:14:13.523 | step 3 | route=IT_Ticket | empId=326 | apiMs=5.99 | totalMs=5.99
2026-03-26 13:17:23.450 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:17:23.450
2026-03-26 13:17:23.497 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=46.49
2026-03-26 13:17:23.500 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=50.25 | totalMs=50.25
2026-03-26 13:17:24.350 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:17:24.350
2026-03-26 13:17:27.750 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:17:27.750
2026-03-26 13:17:27.790 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=39.43
2026-03-26 13:17:27.795 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=44.83 | totalMs=44.83
2026-03-26 13:17:27.798 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:17:27.798
2026-03-26 13:17:27.802 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-26 13:17:27.804 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-26 13:17:27.805 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-26 13:17:27.806 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.97 | totalMs=7.97
2026-03-26 13:17:28.049 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:17:28.049
2026-03-26 13:17:28.069 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.46
2026-03-26 13:17:28.070 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.47 | totalMs=20.47
2026-03-26 13:17:29.023 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:17:29.023
2026-03-26 13:39:12.152 | step 1 | route=IT_Ticket | empId=41204 | query called at=13:39:12.152
2026-03-26 13:39:12.185 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=32.59
2026-03-26 13:39:12.187 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-26 13:39:12.188 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-26 13:39:12.190 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-26 13:39:12.212 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=21.52
2026-03-26 13:39:12.246 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=33.3
2026-03-26 13:39:12.246 | step 3 | route=IT_Ticket | empId=41204 | apiMs=94.48 | totalMs=94.48
2026-03-26 13:39:12.247 | step 1 | route=IT_Ticket | empId=41204 | query called at=13:39:12.247
2026-03-26 13:39:12.264 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=16.6
2026-03-26 13:39:12.266 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-26 13:39:12.267 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-26 13:39:12.268 | step 3 | route=IT_Ticket | empId=41204 | apiMs=20.44 | totalMs=20.44
2026-03-26 13:40:14.938 | step 1 | route=IT_Ticket | empId=41204 | query called at=13:40:14.938
2026-03-26 13:40:14.949 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-26 13:40:14.951 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-26 13:40:14.953 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-26 13:40:14.954 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-26 13:40:14.956 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-26 13:40:14.990 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=33.57
2026-03-26 13:40:14.990 | step 3 | route=IT_Ticket | empId=41204 | apiMs=51.92 | totalMs=51.92
2026-03-26 13:40:14.991 | step 1 | route=IT_Ticket | empId=41204 | query called at=13:40:14.991
2026-03-26 13:40:14.992 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-26 13:40:14.994 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-26 13:40:14.995 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-26 13:40:14.996 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.59 | totalMs=4.59
2026-03-26 13:40:17.720 | step 1 | route=IT_Ticket | empId=41204 | query called at=13:40:17.720
2026-03-26 13:40:17.730 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-26 13:40:17.735 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-26 13:40:17.739 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-26 13:40:17.742 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-26 13:40:17.744 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-26 13:40:17.778 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=33.58
2026-03-26 13:40:17.778 | step 3 | route=IT_Ticket | empId=41204 | apiMs=58.59 | totalMs=58.59
2026-03-26 13:40:17.779 | step 1 | route=IT_Ticket | empId=41204 | query called at=13:40:17.779
2026-03-26 13:40:17.781 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-26 13:40:17.782 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-26 13:40:17.784 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-26 13:40:17.784 | step 3 | route=IT_Ticket | empId=41204 | apiMs=5.17 | totalMs=5.17
2026-03-26 13:40:26.078 | step 1 | route=IT_Ticket | empId=41204 | query called at=13:40:26.078
2026-03-26 13:40:26.092 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=12.99
2026-03-26 13:40:26.100 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=4.85
2026-03-26 13:40:26.108 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=5.62
2026-03-26 13:40:26.117 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=5.68
2026-03-26 13:40:26.125 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=8.13
2026-03-26 13:40:26.166 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=40.64
2026-03-26 13:40:26.167 | step 3 | route=IT_Ticket | empId=41204 | apiMs=88.23 | totalMs=88.23
2026-03-26 13:40:26.168 | step 1 | route=IT_Ticket | empId=41204 | query called at=13:40:26.168
2026-03-26 13:40:26.175 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=6.04
2026-03-26 13:40:26.183 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=7.88
2026-03-26 13:40:26.191 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=7.9
2026-03-26 13:40:26.192 | step 3 | route=IT_Ticket | empId=41204 | apiMs=23.59 | totalMs=23.59
2026-03-26 13:40:36.533 | step 1 | route=HW_TicketFun | empId= | query called at=13:40:36.533
2026-03-26 13:40:36.545 | step 2 | route=HW_TicketFun | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=11.03
2026-03-26 13:40:36.546 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.31 | totalMs=12.31
2026-03-26 13:40:52.697 | step 1 | route=HW_TicketPost | empId=41204 | query called at=13:40:52.697
2026-03-26 13:40:52.724 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=26.6
2026-03-26 13:40:52.727 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=30.45 | totalMs=30.45
2026-03-26 13:40:52.730 | step 1 | route=HW_TicketPost | empId=41204 | query called at=13:40:52.730
2026-03-26 13:40:52.735 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.7
2026-03-26 13:40:52.735 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=5.63 | totalMs=5.63
2026-03-26 13:40:52.737 | step 1 | route=HW_TicketPost | empId=41204 | query called at=13:40:52.737
2026-03-26 13:40:52.739 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.89
2026-03-26 13:40:52.739 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=2.69 | totalMs=2.69
2026-03-26 13:40:52.740 | step 1 | route=HW_TicketPost | empId=41204 | query called at=13:40:52.740
2026-03-26 13:40:52.800 | step 2 | route=HW_TicketPost | empId=41204 | query=hw_ticket_save_proc_kpi | queryMs=59.19 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGARAJAN SIVANANTHAN/GKT0211, 3, System Not On, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGARAJAN SIVANANTHAN/GKT0211,@type_iss=3,@issue_Describ=System Not On,@severity=1,@compid=2,@date=26-Mar-2026,@Emplno=41204,@filepath=,@filepath2=,@mod_id=1)
2026-03-26 13:40:52.808 | step 5 | route=HW_TicketPost | empId=41204 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGARAJAN SIVANANTHAN/GKT0211, 3, System Not On, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGARAJAN SIVANANTHAN/GKT0211,@type_iss=3,@issue_Describ=System Not On,@severity=1,@compid=2,@date=26-Mar-2026,@Emplno=41204,@filepath=,@filepath2=,@mod_id=1)
2026-03-26 13:40:53.618 | step 1 | route=IT_Ticket | empId=41204 | query called at=13:40:53.618
2026-03-26 13:40:53.629 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-26 13:40:53.631 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-26 13:40:53.632 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-26 13:40:53.634 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-26 13:40:53.636 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-26 13:40:53.670 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=34.19
2026-03-26 13:40:53.671 | step 3 | route=IT_Ticket | empId=41204 | apiMs=52.15 | totalMs=52.15
2026-03-26 13:40:53.671 | step 1 | route=IT_Ticket | empId=41204 | query called at=13:40:53.671
2026-03-26 13:40:53.673 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-26 13:40:53.674 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-26 13:40:53.676 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-26 13:40:53.676 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.97 | totalMs=4.97
2026-03-26 13:57:11.491 | step 1 | route=IT_Ticket | empId=41061 | query called at=13:57:11.491
2026-03-26 13:57:11.514 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=22.12
2026-03-26 13:57:11.516 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-26 13:57:11.517 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-26 13:57:11.518 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-26 13:57:11.547 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=28.24
2026-03-26 13:57:11.588 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=40.91
2026-03-26 13:57:11.589 | step 3 | route=IT_Ticket | empId=41061 | apiMs=97.37 | totalMs=97.37
2026-03-26 13:57:11.589 | step 1 | route=IT_Ticket | empId=41061 | query called at=13:57:11.589
2026-03-26 13:57:11.614 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=24.25
2026-03-26 13:57:11.622 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-26 13:57:11.631 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-26 13:57:11.631 | step 3 | route=IT_Ticket | empId=41061 | apiMs=41.85 | totalMs=41.85
2026-03-26 13:57:31.578 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=13:57:31.578
2026-03-26 13:57:31.867 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=289.06
2026-03-26 13:57:31.868 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=290.37 | totalMs=290.37
2026-03-26 13:57:34.184 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=13:57:34.184
2026-03-26 13:57:34.225 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=39.75
2026-03-26 13:57:34.225 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=41.27 | totalMs=41.27
2026-03-26 14:00:46.987 | step 1 | route=IT_TicketPost | empId=41061 | query called at=14:00:46.987
2026-03-26 14:00:47.010 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=21.57
2026-03-26 14:00:47.010 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=23.17 | totalMs=23.17
2026-03-26 14:00:47.011 | step 1 | route=IT_TicketPost | empId=41061 | query called at=14:00:47.011
2026-03-26 14:00:47.064 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=52.61
2026-03-26 14:00:47.078 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=67.20 | totalMs=67.20
2026-03-26 14:00:47.079 | step 1 | route=IT_TicketPost | empId=41061 | query called at=14:00:47.079
2026-03-26 14:00:47.080 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-26 14:00:47.081 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2.33 | totalMs=2.33
2026-03-26 14:00:47.082 | step 1 | route=IT_TicketPost | empId=41061 | query called at=14:00:47.082
2026-03-26 14:00:47.083 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-26 14:00:47.083 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=1.48 | totalMs=1.48
2026-03-26 14:00:58.629 | step 1 | route=IT_Ticket | empId=41061 | query called at=14:00:58.629
2026-03-26 14:00:58.640 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-26 14:00:58.644 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-26 14:00:58.648 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-26 14:00:58.649 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-26 14:00:58.651 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-26 14:00:58.669 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=18.39
2026-03-26 14:00:58.670 | step 3 | route=IT_Ticket | empId=41061 | apiMs=40.42 | totalMs=40.42
2026-03-26 14:00:58.670 | step 1 | route=IT_Ticket | empId=41061 | query called at=14:00:58.670
2026-03-26 14:00:58.672 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-26 14:00:58.673 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-26 14:00:58.674 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-26 14:00:58.675 | step 3 | route=IT_Ticket | empId=41061 | apiMs=4.44 | totalMs=4.44
2026-03-26 14:19:16.116 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:19:16.116
2026-03-26 14:19:16.163 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=46.55
2026-03-26 14:19:16.163 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=47.70 | totalMs=47.70
2026-03-26 14:19:16.535 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:19:16.535
2026-03-26 14:19:26.146 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=14:19:26.146
2026-03-26 14:19:26.207 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=60.2
2026-03-26 14:19:26.213 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=1.51
2026-03-26 14:19:26.218 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=71.12 | totalMs=71.12
2026-03-26 14:19:26.220 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=14:19:26.220
2026-03-26 14:19:26.250 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.13
2026-03-26 14:19:26.251 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-26 14:19:26.252 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-26 14:19:26.253 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=32.56 | totalMs=32.56
2026-03-26 14:19:30.283 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=14:19:30.283
2026-03-26 14:19:30.286 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-26 14:19:30.290 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-26 14:19:30.294 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-26 14:19:30.297 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=13.69 | totalMs=13.69
2026-03-26 14:19:32.137 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:19:32.137
2026-03-26 14:19:32.153 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=14.96
2026-03-26 14:19:32.153 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=15.97 | totalMs=15.97
2026-03-26 14:19:32.504 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:19:32.504
2026-03-26 14:47:34.447 | step 1 | route=IT_Ticket | empId=52188 | query called at=14:47:34.447
2026-03-26 14:47:34.475 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=27.18
2026-03-26 14:47:34.476 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-26 14:47:34.478 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-26 14:47:34.479 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-26 14:47:34.504 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=24.26
2026-03-26 14:47:34.546 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=42
2026-03-26 14:47:34.547 | step 3 | route=IT_Ticket | empId=52188 | apiMs=99.88 | totalMs=99.88
2026-03-26 14:47:34.548 | step 1 | route=IT_Ticket | empId=52188 | query called at=14:47:34.548
2026-03-26 14:47:34.566 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=17.42
2026-03-26 14:47:34.567 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-26 14:47:34.568 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-26 14:47:34.569 | step 3 | route=IT_Ticket | empId=52188 | apiMs=20.96 | totalMs=20.96
2026-03-26 14:47:41.604 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=14:47:41.604
2026-03-26 14:47:41.823 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=218.54
2026-03-26 14:47:41.827 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=222.45 | totalMs=222.45
2026-03-26 14:47:43.661 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=14:47:43.661
2026-03-26 14:47:43.673 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.73
2026-03-26 14:47:43.676 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=15.57 | totalMs=15.57
2026-03-26 14:48:52.733 | step 1 | route=IT_TicketPost | empId=52188 | query called at=14:48:52.733
2026-03-26 14:48:52.744 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-26 14:48:52.747 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=14.31 | totalMs=14.31
2026-03-26 14:48:52.750 | step 1 | route=IT_TicketPost | empId=52188 | query called at=14:48:52.750
2026-03-26 14:48:52.899 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=146.57
2026-03-26 14:48:52.900 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=150.78 | totalMs=150.78
2026-03-26 14:48:52.901 | step 1 | route=IT_TicketPost | empId=52188 | query called at=14:48:52.901
2026-03-26 14:48:52.903 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-26 14:48:52.904 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.66 | totalMs=2.66
2026-03-26 14:48:53.127 | step 1 | route=IT_Ticket | empId=52188 | query called at=14:48:53.127
2026-03-26 14:48:53.137 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-03-26 14:48:53.138 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-26 14:48:53.139 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-26 14:48:53.140 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-26 14:48:53.142 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-26 14:48:53.162 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=19.98
2026-03-26 14:48:53.163 | step 3 | route=IT_Ticket | empId=52188 | apiMs=35.98 | totalMs=35.98
2026-03-26 14:48:53.163 | step 1 | route=IT_Ticket | empId=52188 | query called at=14:48:53.163
2026-03-26 14:48:53.165 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-26 14:48:53.166 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-26 14:48:53.167 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-26 14:48:53.167 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.12 | totalMs=4.12
2026-03-26 14:51:28.036 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=14:51:28.036
2026-03-26 14:51:28.081 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=43.73
2026-03-26 14:51:28.084 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=48.05 | totalMs=48.05
2026-03-26 14:51:30.255 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:51:30.255
2026-03-26 14:51:33.237 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=14:51:33.237
2026-03-26 14:51:33.320 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=81.65
2026-03-26 14:51:33.342 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=104.97 | totalMs=104.97
2026-03-26 14:51:33.345 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=14:51:33.345
2026-03-26 14:51:33.352 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.6
2026-03-26 14:51:33.354 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-26 14:51:33.355 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-26 14:51:33.355 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=10.20 | totalMs=10.20
2026-03-26 14:51:33.618 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=14:51:33.618
2026-03-26 14:51:33.649 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=30.72
2026-03-26 14:51:33.649 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=31.67 | totalMs=31.67
2026-03-26 14:51:36.166 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:51:36.166
2026-03-26 15:13:42.576 | step 5 | route=dashboard | empId=GHA0027 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-26 15:14:10.307 | step 1 | route=IT_Ticket | empId=34091 | query called at=15:14:10.307
2026-03-26 15:14:10.343 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=34.31
2026-03-26 15:14:10.347 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-26 15:14:10.351 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 15:14:10.356 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-26 15:14:10.379 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=22.12
2026-03-26 15:14:10.418 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=39.08
2026-03-26 15:14:10.418 | step 3 | route=IT_Ticket | empId=34091 | apiMs=111.03 | totalMs=111.03
2026-03-26 15:14:10.419 | step 1 | route=IT_Ticket | empId=34091 | query called at=15:14:10.419
2026-03-26 15:14:10.437 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=17.53
2026-03-26 15:14:10.438 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-26 15:14:10.440 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-26 15:14:10.440 | step 3 | route=IT_Ticket | empId=34091 | apiMs=20.93 | totalMs=20.93
2026-03-26 15:14:24.158 | step 5 | route=dashboard | empId=GHA0027 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-26 15:14:29.346 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34091 | query called at=15:14:29.346
2026-03-26 15:14:29.618 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=271.03
2026-03-26 15:14:29.620 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34091 | apiMs=274.49 | totalMs=274.49
2026-03-26 15:14:31.882 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query called at=15:14:31.882
2026-03-26 15:14:31.894 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=11.66
2026-03-26 15:14:31.897 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34091 | apiMs=15.91 | totalMs=15.91
2026-03-26 15:14:38.474 | step 5 | route=dashboard | empId=GHA0027 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-26 15:15:06.807 | step 5 | route=dashboard | empId=AUA0015 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-26 15:15:34.853 | step 1 | route=IT_TicketPost | empId=34091 | query called at=15:15:34.853
2026-03-26 15:15:34.869 | step 2 | route=IT_TicketPost | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=15.29
2026-03-26 15:15:34.872 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=18.69 | totalMs=18.69
2026-03-26 15:15:34.875 | step 1 | route=IT_TicketPost | empId=34091 | query called at=15:15:34.875
2026-03-26 15:15:34.951 | step 2 | route=IT_TicketPost | empId=34091 | query=IT_Ticket_Save_SPOC | queryMs=72.94
2026-03-26 15:15:34.964 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=89.23 | totalMs=89.23
2026-03-26 15:15:34.965 | step 1 | route=IT_TicketPost | empId=34091 | query called at=15:15:34.965
2026-03-26 15:15:34.974 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.16
2026-03-26 15:15:34.975 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=10.07 | totalMs=10.07
2026-03-26 15:15:37.554 | step 1 | route=IT_Ticket | empId=34091 | query called at=15:15:37.554
2026-03-26 15:15:37.568 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-26 15:15:37.572 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-26 15:15:37.576 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 15:15:37.578 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-26 15:15:37.579 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-26 15:15:37.618 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=38.02
2026-03-26 15:15:37.618 | step 3 | route=IT_Ticket | empId=34091 | apiMs=63.62 | totalMs=63.62
2026-03-26 15:15:37.619 | step 1 | route=IT_Ticket | empId=34091 | query called at=15:15:37.619
2026-03-26 15:15:37.620 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-26 15:15:37.622 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-26 15:15:37.623 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-26 15:15:37.623 | step 3 | route=IT_Ticket | empId=34091 | apiMs=4.67 | totalMs=4.67
2026-03-26 15:17:29.774 | step 5 | route=dashboard | empId=GHA0027 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-26 15:18:35.689 | step 5 | route=dashboard | empId=GHA0027 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-26 15:23:11.924 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:23:11.924
2026-03-26 15:30:43.713 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:30:43.713
2026-03-26 15:30:43.748 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=33.94
2026-03-26 15:30:43.753 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-26 15:30:43.756 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 15:30:43.760 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-26 15:30:43.783 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=22.53
2026-03-26 15:30:43.823 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=39.26
2026-03-26 15:30:43.823 | step 3 | route=IT_Ticket | empId=41204 | apiMs=109.67 | totalMs=109.67
2026-03-26 15:30:43.824 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:30:43.824
2026-03-26 15:30:43.841 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=17.39
2026-03-26 15:30:43.843 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-26 15:30:43.844 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-26 15:30:43.844 | step 3 | route=IT_Ticket | empId=41204 | apiMs=20.83 | totalMs=20.83
2026-03-26 15:31:21.068 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=15:31:21.068
2026-03-26 15:31:21.372 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=303.47
2026-03-26 15:31:21.373 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=304.84 | totalMs=304.84
2026-03-26 15:31:23.900 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query called at=15:31:23.900
2026-03-26 15:31:23.917 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=15.7
2026-03-26 15:31:23.919 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41204 | apiMs=19.24 | totalMs=19.24
2026-03-26 15:38:37.937 | step 1 | route=IT_Ticket | empId=63984 | query called at=15:38:37.937
2026-03-26 15:38:37.947 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-26 15:38:37.949 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-26 15:38:37.950 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-26 15:38:37.952 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 15:38:37.953 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-26 15:38:37.971 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=17.31
2026-03-26 15:38:37.971 | step 3 | route=IT_Ticket | empId=63984 | apiMs=34.23 | totalMs=34.23
2026-03-26 15:38:37.972 | step 1 | route=IT_Ticket | empId=63984 | query called at=15:38:37.972
2026-03-26 15:38:37.973 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-26 15:38:37.974 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-26 15:38:37.976 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-26 15:38:37.976 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.28 | totalMs=4.28
2026-03-26 15:38:55.903 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=15:38:55.903
2026-03-26 15:38:56.029 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=126.06
2026-03-26 15:38:56.032 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=129.63 | totalMs=129.63
2026-03-26 15:38:57.670 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=15:38:57.670
2026-03-26 15:38:57.682 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-03-26 15:38:57.685 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=15.24 | totalMs=15.24
2026-03-26 15:40:37.120 | step 1 | route=IT_TicketPost | empId=63984 | query called at=15:40:37.120
2026-03-26 15:40:37.132 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-26 15:40:37.134 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=14.12 | totalMs=14.12
2026-03-26 15:40:37.137 | step 1 | route=IT_TicketPost | empId=63984 | query called at=15:40:37.137
2026-03-26 15:40:37.191 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=51.64
2026-03-26 15:40:37.193 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=56.14 | totalMs=56.14
2026-03-26 15:40:37.194 | step 1 | route=IT_TicketPost | empId=63984 | query called at=15:40:37.194
2026-03-26 15:40:37.196 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-26 15:40:37.196 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=2.64 | totalMs=2.64
2026-03-26 15:40:37.197 | step 1 | route=IT_TicketPost | empId=63984 | query called at=15:40:37.197
2026-03-26 15:40:37.198 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-26 15:40:37.199 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.70 | totalMs=1.70
2026-03-26 15:40:37.420 | step 1 | route=IT_Ticket | empId=63984 | query called at=15:40:37.420
2026-03-26 15:40:37.431 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-26 15:40:37.432 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-26 15:40:37.434 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-26 15:40:37.435 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-26 15:40:37.437 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-26 15:40:37.471 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=33.42
2026-03-26 15:40:37.471 | step 3 | route=IT_Ticket | empId=63984 | apiMs=51.13 | totalMs=51.13
2026-03-26 15:40:37.472 | step 1 | route=IT_Ticket | empId=63984 | query called at=15:40:37.472
2026-03-26 15:40:37.473 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-26 15:40:37.475 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-26 15:40:37.476 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-26 15:40:37.476 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.52 | totalMs=4.52
2026-03-26 15:40:59.327 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:40:59.327
2026-03-26 15:40:59.338 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-03-26 15:40:59.343 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-26 15:40:59.346 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-26 15:40:59.350 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-26 15:40:59.352 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-26 15:40:59.386 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=33.44
2026-03-26 15:40:59.386 | step 3 | route=IT_Ticket | empId=41204 | apiMs=59.32 | totalMs=59.32
2026-03-26 15:40:59.386 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:40:59.386
2026-03-26 15:40:59.388 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-26 15:40:59.389 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-26 15:40:59.391 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-26 15:40:59.391 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.39 | totalMs=4.39
2026-03-26 15:41:13.156 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=15:41:13.156
2026-03-26 15:41:13.463 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=305.86
2026-03-26 15:41:13.466 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=309.89 | totalMs=309.89
2026-03-26 15:41:15.457 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query called at=15:41:15.457
2026-03-26 15:41:15.469 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=11.64
2026-03-26 15:41:15.472 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41204 | apiMs=15.83 | totalMs=15.83
2026-03-26 15:41:19.388 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query called at=15:41:19.388
2026-03-26 15:41:19.406 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=17.24
2026-03-26 15:41:19.409 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41204 | apiMs=21.49 | totalMs=21.49
2026-03-26 15:42:21.794 | step 1 | route=IT_TicketPost | empId=41204 | query called at=15:42:21.794
2026-03-26 15:42:21.806 | step 2 | route=IT_TicketPost | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-26 15:42:21.809 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=14.89 | totalMs=14.89
2026-03-26 15:42:21.812 | step 1 | route=IT_TicketPost | empId=41204 | query called at=15:42:21.812
2026-03-26 15:42:21.951 | step 2 | route=IT_TicketPost | empId=41204 | query=IT_Ticket_Save_SPOC | queryMs=136.1
2026-03-26 15:42:21.953 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=141.57 | totalMs=141.57
2026-03-26 15:42:21.954 | step 1 | route=IT_TicketPost | empId=41204 | query called at=15:42:21.954
2026-03-26 15:42:21.956 | step 2 | route=IT_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-03-26 15:42:21.957 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=2.94 | totalMs=2.94
2026-03-26 15:42:21.957 | step 1 | route=IT_TicketPost | empId=41204 | query called at=15:42:21.957
2026-03-26 15:42:21.959 | step 2 | route=IT_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-26 15:42:21.959 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=1.80 | totalMs=1.80
2026-03-26 15:42:22.431 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:42:22.431
2026-03-26 15:42:22.441 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-26 15:42:22.443 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-26 15:42:22.445 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-26 15:42:22.446 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-26 15:42:22.448 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-26 15:42:22.483 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=34.32
2026-03-26 15:42:22.483 | step 3 | route=IT_Ticket | empId=41204 | apiMs=52.43 | totalMs=52.43
2026-03-26 15:42:22.484 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:42:22.484
2026-03-26 15:42:22.486 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-26 15:42:22.487 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-26 15:42:22.489 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-26 15:42:22.489 | step 3 | route=IT_Ticket | empId=41204 | apiMs=5.26 | totalMs=5.26
2026-03-26 15:43:43.218 | step 1 | route=IT_Ticket | empId=58335 | query called at=15:43:43.218
2026-03-26 15:43:43.230 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-03-26 15:43:43.232 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-26 15:43:43.233 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-26 15:43:43.235 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-26 15:43:43.236 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-26 15:43:43.270 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=33.07
2026-03-26 15:43:43.270 | step 3 | route=IT_Ticket | empId=58335 | apiMs=51.98 | totalMs=51.98
2026-03-26 15:43:43.271 | step 1 | route=IT_Ticket | empId=58335 | query called at=15:43:43.271
2026-03-26 15:43:43.272 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-26 15:43:43.274 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-26 15:43:43.275 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-26 15:43:43.275 | step 3 | route=IT_Ticket | empId=58335 | apiMs=4.34 | totalMs=4.34
2026-03-26 15:44:31.812 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=15:44:31.812
2026-03-26 15:44:31.994 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=180.96
2026-03-26 15:44:31.997 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=185.07 | totalMs=185.07
2026-03-26 15:44:35.281 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=15:44:35.281
2026-03-26 15:44:35.295 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=14.14
2026-03-26 15:44:35.299 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=18.05 | totalMs=18.05
2026-03-26 15:45:27.328 | step 1 | route=IT_TicketPost | empId=58335 | query called at=15:45:27.328
2026-03-26 15:45:27.338 | step 2 | route=IT_TicketPost | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-26 15:45:27.341 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=13.28 | totalMs=13.28
2026-03-26 15:45:27.344 | step 1 | route=IT_TicketPost | empId=58335 | query called at=15:45:27.344
2026-03-26 15:45:27.382 | step 2 | route=IT_TicketPost | empId=58335 | query=IT_Ticket_Save_SPOC | queryMs=35.95
2026-03-26 15:45:27.408 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=64.78 | totalMs=64.78
2026-03-26 15:45:27.409 | step 1 | route=IT_TicketPost | empId=58335 | query called at=15:45:27.409
2026-03-26 15:45:27.412 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-26 15:45:27.412 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=3.18 | totalMs=3.18
2026-03-26 15:45:27.769 | step 1 | route=IT_Ticket | empId=58335 | query called at=15:45:27.769
2026-03-26 15:45:27.783 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-03-26 15:45:27.787 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-26 15:45:27.788 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-26 15:45:27.790 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-26 15:45:27.791 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-26 15:45:27.812 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=20.5
2026-03-26 15:45:27.812 | step 3 | route=IT_Ticket | empId=58335 | apiMs=42.94 | totalMs=42.94
2026-03-26 15:45:27.813 | step 1 | route=IT_Ticket | empId=58335 | query called at=15:45:27.813
2026-03-26 15:45:27.814 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-26 15:45:27.816 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-26 15:45:27.817 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-26 15:45:27.817 | step 3 | route=IT_Ticket | empId=58335 | apiMs=4.20 | totalMs=4.20
2026-03-26 15:46:51.254 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=15:46:51.254
2026-03-26 15:46:51.297 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=43.03
2026-03-26 15:46:51.300 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=46.73 | totalMs=46.73
2026-03-26 15:46:51.627 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:51.627
2026-03-26 15:46:56.731 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=15:46:56.731
2026-03-26 15:46:56.770 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=38.16
2026-03-26 15:46:56.774 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=42.93 | totalMs=42.93
2026-03-26 15:46:56.775 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=15:46:56.775
2026-03-26 15:46:56.777 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-26 15:46:56.779 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-26 15:46:56.780 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-26 15:46:56.781 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=5.99 | totalMs=5.99
2026-03-26 15:46:57.412 | step 1 | route=Ticket_SPOC_Approve | empId=300 | query called at=15:46:57.412
2026-03-26 15:46:57.432 | step 2 | route=Ticket_SPOC_Approve | empId=300 | query=IT_TIcket_SPOCApp_Report | queryMs=19.29
2026-03-26 15:46:57.433 | step 3 | route=Ticket_SPOC_Approve | empId=300 | apiMs=20.52 | totalMs=20.52
2026-03-26 15:46:58.035 | step 4 | route=pageRenderd | empId=300 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:58.035
2026-03-26 15:47:00.308 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=15:47:00.308
2026-03-26 15:47:00.327 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=16.04
2026-03-26 15:47:00.329 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=21.70 | totalMs=21.70
2026-03-26 15:47:00.630 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:47:00.630
2026-03-26 15:47:04.836 | step 1 | route=SPOC_Entry_Save | empId=300 | query called at=15:47:04.836
2026-03-26 15:47:04.866 | step 2 | route=SPOC_Entry_Save | empId=300 | query=IT_Ticket_Update_SPOC | queryMs=29.48
2026-03-26 15:47:04.869 | step 3 | route=SPOC_Entry_Save | empId=300 | apiMs=33.09 | totalMs=33.09
2026-03-26 15:47:04.869 | step 1 | route=SPOC_Entry_Save | empId=300 | query called at=15:47:04.869
2026-03-26 15:47:04.872 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-03-26 15:47:04.874 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-26 15:47:04.875 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-26 15:47:04.876 | step 3 | route=SPOC_Entry_Save | empId=300 | apiMs=6.61 | totalMs=6.61
2026-03-26 15:47:05.111 | step 1 | route=Ticket_SPOC_Approve | empId=300 | query called at=15:47:05.111
2026-03-26 15:47:05.128 | step 2 | route=Ticket_SPOC_Approve | empId=300 | query=IT_TIcket_SPOCApp_Report | queryMs=16.1
2026-03-26 15:47:05.128 | step 3 | route=Ticket_SPOC_Approve | empId=300 | apiMs=17.16 | totalMs=17.16
2026-03-26 15:47:05.764 | step 4 | route=pageRenderd | empId=300 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:47:05.764
2026-03-26 15:49:35.950 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=15:49:35.950
2026-03-26 15:49:35.970 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=18.91
2026-03-26 15:49:35.973 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=23.04 | totalMs=23.04
2026-03-26 15:49:36.481 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:49:36.481
2026-03-26 15:49:42.510 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=15:49:42.510
2026-03-26 15:49:42.536 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=IT_Ticket_Update_SPOC | queryMs=25.18
2026-03-26 15:49:42.541 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=30.70 | totalMs=30.70
2026-03-26 15:49:42.544 | step 1 | route=SPOC_Entry_Save | empId=38121 | query called at=15:49:42.544
2026-03-26 15:49:42.548 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-26 15:49:42.549 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-26 15:49:42.551 | step 2 | route=SPOC_Entry_Save | empId=38121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-26 15:49:42.551 | step 3 | route=SPOC_Entry_Save | empId=38121 | apiMs=7.62 | totalMs=7.62
2026-03-26 15:49:48.197 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=15:49:48.197
2026-03-26 15:49:48.213 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=15.15
2026-03-26 15:49:48.216 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=18.71 | totalMs=18.71
2026-03-26 15:49:48.624 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:49:48.624
2026-03-26 15:58:38.264 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:58:38.264
2026-03-26 15:58:38.298 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=33.31
2026-03-26 15:58:38.300 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-26 15:58:38.302 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-26 15:58:38.303 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-26 15:58:38.325 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=21.45
2026-03-26 15:58:38.359 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=33.5
2026-03-26 15:58:38.359 | step 3 | route=IT_Ticket | empId=51700 | apiMs=95.03 | totalMs=95.03
2026-03-26 15:58:38.360 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:58:38.360
2026-03-26 15:58:38.377 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=16.72
2026-03-26 15:58:38.379 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-26 15:58:38.380 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-26 15:58:38.381 | step 3 | route=IT_Ticket | empId=51700 | apiMs=20.39 | totalMs=20.39
2026-03-26 15:58:46.284 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=15:58:46.284
2026-03-26 15:58:46.602 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=317.43
2026-03-26 15:58:46.603 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=319.09 | totalMs=319.09
2026-03-26 15:58:47.802 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=15:58:47.802
2026-03-26 15:58:47.819 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=14.25
2026-03-26 15:58:47.822 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=20.64 | totalMs=20.64
2026-03-26 15:59:23.030 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:59:23.030
2026-03-26 15:59:23.043 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.97
2026-03-26 15:59:23.043 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=13.33 | totalMs=13.33
2026-03-26 15:59:23.044 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:59:23.044
2026-03-26 15:59:23.068 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=22.93
2026-03-26 15:59:23.079 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=34.34 | totalMs=34.34
2026-03-26 15:59:23.079 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:59:23.079
2026-03-26 15:59:23.081 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-26 15:59:23.082 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=2.83 | totalMs=2.83
2026-03-26 15:59:25.597 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:59:25.597
2026-03-26 15:59:25.607 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-26 15:59:25.611 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-26 15:59:25.615 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-26 15:59:25.620 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-26 15:59:25.621 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-26 15:59:25.639 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=17.45
2026-03-26 15:59:25.639 | step 3 | route=IT_Ticket | empId=51700 | apiMs=42.81 | totalMs=42.81
2026-03-26 15:59:25.640 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:59:25.640
2026-03-26 15:59:25.642 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-26 15:59:25.643 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-26 15:59:25.644 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-26 15:59:25.644 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.43 | totalMs=4.43
2026-03-26 16:02:13.311 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=16:02:13.311
2026-03-26 16:02:13.386 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=73.96
2026-03-26 16:02:13.386 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=75.65 | totalMs=75.65
2026-03-26 16:02:14.668 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:02:14.668
2026-03-26 16:02:21.455 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=16:02:21.455
2026-03-26 16:02:21.486 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=30.32
2026-03-26 16:02:21.491 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=36.24 | totalMs=36.24
2026-03-26 16:02:21.494 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=16:02:21.494
2026-03-26 16:02:21.498 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-26 16:02:21.499 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-26 16:02:21.501 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-26 16:02:21.501 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=6.94 | totalMs=6.94
2026-03-26 16:27:27.949 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:27:27.949
2026-03-26 16:27:27.980 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=29.47
2026-03-26 16:27:27.981 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-26 16:27:27.983 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-26 16:27:27.984 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-26 16:27:27.999 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=14.46
2026-03-26 16:27:28.023 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=24.22
2026-03-26 16:27:28.024 | step 3 | route=IT_Ticket | empId=4446 | apiMs=74.33 | totalMs=74.33
2026-03-26 16:27:28.024 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:27:28.024
2026-03-26 16:27:28.036 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=11.54
2026-03-26 16:27:28.037 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-26 16:27:28.038 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-26 16:27:28.039 | step 3 | route=IT_Ticket | empId=4446 | apiMs=14.54 | totalMs=14.54
2026-03-26 16:28:18.694 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=16:28:18.694
2026-03-26 16:28:18.835 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=140.17
2026-03-26 16:28:18.835 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=141.34 | totalMs=141.34
2026-03-26 16:28:20.741 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=16:28:20.741
2026-03-26 16:28:20.759 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=17.47
2026-03-26 16:28:20.762 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=21.49 | totalMs=21.49
2026-03-26 16:30:05.917 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:30:05.917
2026-03-26 16:30:05.932 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=14.13
2026-03-26 16:30:05.934 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=17.75 | totalMs=17.75
2026-03-26 16:30:05.937 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:30:05.937
2026-03-26 16:30:05.973 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=33.08
2026-03-26 16:30:05.982 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=44.48 | totalMs=44.48
2026-03-26 16:30:05.982 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:30:05.982
2026-03-26 16:30:05.984 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-26 16:30:05.984 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=2.19 | totalMs=2.19
2026-03-26 16:30:06.216 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:30:06.216
2026-03-26 16:30:06.231 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=14.53
2026-03-26 16:30:06.240 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=7.78
2026-03-26 16:30:06.241 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-26 16:30:06.255 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=13.47
2026-03-26 16:30:06.257 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-26 16:30:06.367 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=109.77
2026-03-26 16:30:06.368 | step 3 | route=IT_Ticket | empId=4446 | apiMs=151.78 | totalMs=151.78
2026-03-26 16:30:06.369 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:30:06.369
2026-03-26 16:30:06.370 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-26 16:30:06.371 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-26 16:30:06.377 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=5.2
2026-03-26 16:30:06.377 | step 3 | route=IT_Ticket | empId=4446 | apiMs=8.54 | totalMs=8.54
2026-03-26 16:31:07.161 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:31:07.161
2026-03-26 16:31:07.237 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=74.69
2026-03-26 16:31:07.240 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=78.82 | totalMs=78.82
2026-03-26 16:31:07.586 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:31:07.586
2026-03-26 16:31:14.934 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=16:31:14.934
2026-03-26 16:31:14.978 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=40.89
2026-03-26 16:31:14.983 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=48.90 | totalMs=48.90
2026-03-26 16:31:14.984 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=16:31:14.984
2026-03-26 16:31:14.986 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-03-26 16:31:14.988 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-26 16:31:14.990 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-26 16:31:14.990 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=6.26 | totalMs=6.26
2026-03-26 16:31:18.573 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:31:18.573
2026-03-26 16:31:18.591 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.33
2026-03-26 16:31:18.594 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=20.89 | totalMs=20.89
2026-03-26 16:31:18.894 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:31:18.894
2026-03-26 16:32:38.934 | step 1 | route=IT_Ticket_Report | empId=46985 | query called at=16:32:38.934
2026-03-26 16:32:39.857 | step 2 | route=IT_Ticket_Report | empId=46985 | query=kpi_it_ticket_report_page_proc | queryMs=922.02
2026-03-26 16:32:39.858 | step 3 | route=IT_Ticket_Report | empId=46985 | apiMs=923.44 | totalMs=923.44
2026-03-26 16:32:40.336 | step 4 | route=pageRenderd | empId=46985 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:32:40.336
2026-03-26 16:36:53.407 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:36:53.407
2026-03-26 16:36:53.458 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=49.79
2026-03-26 16:36:53.463 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-03-26 16:36:53.467 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-26 16:36:53.471 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-26 16:36:53.493 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=21.71
2026-03-26 16:36:53.526 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=33.42
2026-03-26 16:36:53.527 | step 3 | route=IT_Ticket | empId=46985 | apiMs=119.75 | totalMs=119.75
2026-03-26 16:36:53.528 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:36:53.528
2026-03-26 16:36:53.547 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=18.12
2026-03-26 16:36:53.548 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-26 16:36:53.549 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-26 16:36:53.550 | step 3 | route=IT_Ticket | empId=46985 | apiMs=21.60 | totalMs=21.60
2026-03-26 16:37:17.972 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=16:37:17.972
2026-03-26 16:37:18.050 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=77.33
2026-03-26 16:37:18.054 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=81.65 | totalMs=81.65
2026-03-26 16:37:20.741 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=16:37:20.741
2026-03-26 16:37:20.757 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=12.57
2026-03-26 16:37:20.760 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=19.15 | totalMs=19.15
2026-03-26 16:37:26.091 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=16:37:26.091
2026-03-26 16:37:26.304 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=212.94
2026-03-26 16:37:26.305 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=213.91 | totalMs=213.91
2026-03-26 16:37:27.737 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=16:37:27.737
2026-03-26 16:37:27.749 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-03-26 16:37:27.752 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=15.70 | totalMs=15.70
2026-03-26 16:38:54.394 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:38:54.394
2026-03-26 16:38:54.410 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=14.77
2026-03-26 16:38:54.413 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=18.95 | totalMs=18.95
2026-03-26 16:38:54.416 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:38:54.416
2026-03-26 16:38:54.475 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=56.68
2026-03-26 16:38:54.488 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=71.99 | totalMs=71.99
2026-03-26 16:38:54.488 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:38:54.488
2026-03-26 16:38:54.497 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.13
2026-03-26 16:38:54.497 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=9.17 | totalMs=9.17
2026-03-26 16:38:54.723 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:38:54.723
2026-03-26 16:38:54.739 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=15.08
2026-03-26 16:38:54.747 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.69
2026-03-26 16:38:54.755 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-03-26 16:38:54.764 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-03-26 16:38:54.772 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=8.14
2026-03-26 16:38:54.830 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=57.69
2026-03-26 16:38:54.831 | step 3 | route=IT_Ticket | empId=46985 | apiMs=107.68 | totalMs=107.68
2026-03-26 16:38:54.832 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:38:54.832
2026-03-26 16:38:54.839 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.03
2026-03-26 16:38:54.847 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-03-26 16:38:54.856 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-03-26 16:38:54.856 | step 3 | route=IT_Ticket | empId=46985 | apiMs=24.68 | totalMs=24.68
2026-03-26 16:56:26.245 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:56:26.245
2026-03-26 16:56:26.283 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=36.99
2026-03-26 16:56:26.285 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=40.68 | totalMs=40.68
2026-03-26 16:56:26.629 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:56:26.629
2026-03-26 17:03:57.678 | step 1 | route=IT_Ticket | empId=3362 | query called at=17:03:57.678
2026-03-26 17:03:57.742 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=63.09
2026-03-26 17:03:57.755 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=9.08
2026-03-26 17:03:57.763 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=5.72
2026-03-26 17:03:57.772 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=6.06
2026-03-26 17:03:57.822 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=49.97
2026-03-26 17:03:57.897 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=74
2026-03-26 17:03:57.897 | step 3 | route=IT_Ticket | empId=3362 | apiMs=218.69 | totalMs=218.69
2026-03-26 17:03:57.898 | step 1 | route=IT_Ticket | empId=3362 | query called at=17:03:57.898
2026-03-26 17:03:57.938 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=39.27
2026-03-26 17:03:57.947 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-03-26 17:03:57.955 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-03-26 17:03:57.956 | step 3 | route=IT_Ticket | empId=3362 | apiMs=57.20 | totalMs=57.20
2026-03-26 17:04:14.958 | step 1 | route=Ticket_Entry_SPOC_Module | empId=3362 | query called at=17:04:14.958
2026-03-26 17:04:15.136 | step 2 | route=Ticket_Entry_SPOC_Module | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=177.43
2026-03-26 17:04:15.139 | step 3 | route=Ticket_Entry_SPOC_Module | empId=3362 | apiMs=180.94 | totalMs=180.94
2026-03-26 17:04:19.670 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query called at=17:04:19.670
2026-03-26 17:04:19.681 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-26 17:04:19.684 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=3362 | apiMs=13.66 | totalMs=13.66
2026-03-26 17:05:30.542 | step 1 | route=IT_TicketPost | empId=3362 | query called at=17:05:30.542
2026-03-26 17:05:30.553 | step 2 | route=IT_TicketPost | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-26 17:05:30.553 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=11.76 | totalMs=11.76
2026-03-26 17:05:30.554 | step 1 | route=IT_TicketPost | empId=3362 | query called at=17:05:30.554
2026-03-26 17:05:30.583 | step 2 | route=IT_TicketPost | empId=3362 | query=IT_Ticket_Save_SPOC | queryMs=28.79
2026-03-26 17:05:30.585 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=31.10 | totalMs=31.10
2026-03-26 17:05:30.586 | step 1 | route=IT_TicketPost | empId=3362 | query called at=17:05:30.586
2026-03-26 17:05:30.588 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-26 17:05:30.589 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=2.74 | totalMs=2.74
2026-03-26 17:05:30.589 | step 1 | route=IT_TicketPost | empId=3362 | query called at=17:05:30.589
2026-03-26 17:05:30.591 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-26 17:05:30.591 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=1.87 | totalMs=1.87
2026-03-26 17:05:30.810 | step 1 | route=IT_Ticket | empId=3362 | query called at=17:05:30.810
2026-03-26 17:05:30.822 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-03-26 17:05:30.824 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-26 17:05:30.825 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-26 17:05:30.827 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-26 17:05:30.828 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-26 17:05:30.864 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=34.99
2026-03-26 17:05:30.864 | step 3 | route=IT_Ticket | empId=3362 | apiMs=53.92 | totalMs=53.92
2026-03-26 17:05:30.865 | step 1 | route=IT_Ticket | empId=3362 | query called at=17:05:30.865
2026-03-26 17:05:30.866 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-26 17:05:30.868 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-26 17:05:30.869 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-26 17:05:30.870 | step 3 | route=IT_Ticket | empId=3362 | apiMs=4.93 | totalMs=4.93
2026-03-26 17:07:22.026 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=17:07:22.026
2026-03-26 17:07:22.081 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=54.5
2026-03-26 17:07:22.084 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=58.35 | totalMs=58.35
2026-03-26 17:07:22.712 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:07:22.712
2026-03-26 17:10:43.835 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=17:10:43.835
2026-03-26 17:10:43.880 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=44.25
2026-03-26 17:10:43.884 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=48.36 | totalMs=48.36
2026-03-26 17:10:45.009 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:10:45.009
2026-03-26 17:12:57.607 | step 1 | route=IT_Ticket | empId=52989 | query called at=17:12:57.607
2026-03-26 17:12:57.641 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=33.17
2026-03-26 17:12:57.643 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-26 17:12:57.644 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-26 17:12:57.646 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-26 17:12:57.669 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=22.39
2026-03-26 17:12:57.708 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=38.55
2026-03-26 17:12:57.708 | step 3 | route=IT_Ticket | empId=52989 | apiMs=100.73 | totalMs=100.73
2026-03-26 17:12:57.709 | step 1 | route=IT_Ticket | empId=52989 | query called at=17:12:57.709
2026-03-26 17:12:57.727 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=17.13
2026-03-26 17:12:57.728 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-26 17:12:57.729 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-26 17:12:57.730 | step 3 | route=IT_Ticket | empId=52989 | apiMs=20.49 | totalMs=20.49
2026-03-26 17:13:08.973 | step 1 | route=HW_TicketFun | empId= | query called at=17:13:08.973
2026-03-26 17:13:08.983 | step 2 | route=HW_TicketFun | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=9.35
2026-03-26 17:13:08.986 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.42 | totalMs=13.42
2026-03-26 17:13:37.240 | step 1 | route=HW_TicketPost | empId=52989 | query called at=17:13:37.240
2026-03-26 17:13:37.269 | step 2 | route=HW_TicketPost | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=28.48
2026-03-26 17:13:37.269 | step 3 | route=HW_TicketPost | empId=52989 | apiMs=29.48 | totalMs=29.48
2026-03-26 17:13:37.270 | step 1 | route=HW_TicketPost | empId=52989 | query called at=17:13:37.270
2026-03-26 17:13:37.272 | step 2 | route=HW_TicketPost | empId=52989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-26 17:13:37.273 | step 3 | route=HW_TicketPost | empId=52989 | apiMs=2.44 | totalMs=2.44
2026-03-26 17:13:37.274 | step 1 | route=HW_TicketPost | empId=52989 | query called at=17:13:37.274
2026-03-26 17:13:37.275 | step 2 | route=HW_TicketPost | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-03-26 17:13:37.276 | step 3 | route=HW_TicketPost | empId=52989 | apiMs=2.16 | totalMs=2.16
2026-03-26 17:13:37.276 | step 1 | route=HW_TicketPost | empId=52989 | query called at=17:13:37.276
2026-03-26 17:13:37.320 | step 2 | route=HW_TicketPost | empId=52989 | query=hw_ticket_save_proc_kpi | queryMs=43.17
2026-03-26 17:13:37.322 | step 3 | route=HW_TicketPost | empId=52989 | apiMs=45.57 | totalMs=45.57
2026-03-26 17:13:37.540 | step 1 | route=IT_Ticket | empId=52989 | query called at=17:13:37.540
2026-03-26 17:13:37.550 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-26 17:13:37.552 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-26 17:13:37.554 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-26 17:13:37.555 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-26 17:13:37.557 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-26 17:13:37.595 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=38.48
2026-03-26 17:13:37.596 | step 3 | route=IT_Ticket | empId=52989 | apiMs=55.63 | totalMs=55.63
2026-03-26 17:13:37.596 | step 1 | route=IT_Ticket | empId=52989 | query called at=17:13:37.596
2026-03-26 17:13:37.598 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-26 17:13:37.599 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-26 17:13:37.600 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-26 17:13:37.600 | step 3 | route=IT_Ticket | empId=52989 | apiMs=4.09 | totalMs=4.09
2026-03-26 17:21:22.630 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=17:21:22.630
2026-03-26 17:21:22.676 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=45.26
2026-03-26 17:21:22.680 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=49.21 | totalMs=49.21
2026-03-26 17:21:23.566 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:21:23.566
2026-03-26 17:24:26.107 | step 1 | route=IT_Ticket | empId=21206 | query called at=17:24:26.107
2026-03-26 17:24:26.163 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=54.2
2026-03-26 17:24:26.168 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-26 17:24:26.173 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-03-26 17:24:26.177 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-26 17:24:26.201 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=23.37
2026-03-26 17:24:26.241 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=39.4
2026-03-26 17:24:26.242 | step 3 | route=IT_Ticket | empId=21206 | apiMs=134.33 | totalMs=134.33
2026-03-26 17:24:26.243 | step 1 | route=IT_Ticket | empId=21206 | query called at=17:24:26.243
2026-03-26 17:24:26.262 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=18.99
2026-03-26 17:24:26.265 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-26 17:24:26.267 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-26 17:24:26.267 | step 3 | route=IT_Ticket | empId=21206 | apiMs=24.06 | totalMs=24.06
2026-03-26 17:31:28.828 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:31:28.828
2026-03-26 17:31:28.918 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=89.35
2026-03-26 17:31:28.921 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=93.24 | totalMs=93.24
2026-03-26 17:31:29.524 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:31:29.524
2026-03-26 17:45:27.556 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:45:27.556
2026-03-26 17:45:27.617 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=60.16
2026-03-26 17:45:27.622 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=66.08 | totalMs=66.08
2026-03-26 17:45:27.625 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:45:27.625
2026-03-26 17:45:27.629 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-26 17:45:27.631 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-26 17:45:27.632 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-26 17:45:27.633 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.57 | totalMs=7.57
2026-03-26 17:45:30.180 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:45:30.180
2026-03-26 17:45:30.232 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=51.42
2026-03-26 17:45:30.235 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=55.14 | totalMs=55.14
2026-03-26 17:45:30.613 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:45:30.613
2026-03-26 17:45:45.643 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:45:45.643
2026-03-26 17:45:45.655 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.59
2026-03-26 17:45:45.661 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=17.89 | totalMs=17.89
2026-03-26 17:45:45.661 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:45:45.661
2026-03-26 17:45:45.664 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-26 17:45:45.665 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-26 17:45:45.666 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-26 17:45:45.667 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.68 | totalMs=5.68
2026-03-26 17:45:49.043 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:45:49.043
2026-03-26 17:45:49.074 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.88
2026-03-26 17:45:49.077 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.68 | totalMs=33.68
2026-03-26 17:45:49.576 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:45:49.576
2026-03-26 18:01:02.538 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:01:02.538
2026-03-26 18:01:02.569 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=30.25
2026-03-26 18:01:02.570 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-26 18:01:02.572 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-26 18:01:02.573 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-26 18:01:02.593 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=20.09
2026-03-26 18:01:02.634 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=39.99
2026-03-26 18:01:02.634 | step 3 | route=IT_Ticket | empId=61350 | apiMs=96.10 | totalMs=96.10
2026-03-26 18:01:02.635 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:01:02.635
2026-03-26 18:01:02.656 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=19.88
2026-03-26 18:01:02.657 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-26 18:01:02.658 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-26 18:01:02.659 | step 3 | route=IT_Ticket | empId=61350 | apiMs=23.25 | totalMs=23.25
2026-03-26 18:01:14.152 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:01:14.152
2026-03-26 18:01:14.209 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=56.92
2026-03-26 18:01:14.212 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=60.36 | totalMs=60.36
2026-03-26 18:01:17.021 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:01:17.021
2026-03-26 18:01:17.031 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-26 18:01:17.031 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=10.93 | totalMs=10.93
2026-03-26 18:01:40.512 | step 1 | route=HW_Ticket_Report | empId=41204 | query called at=18:01:40.512
2026-03-26 18:01:40.544 | step 2 | route=HW_Ticket_Report | empId=41204 | query=hw_ticket_report_kpi_proc | queryMs=31.2
2026-03-26 18:01:40.544 | step 3 | route=HW_Ticket_Report | empId=41204 | apiMs=32.22 | totalMs=32.22
2026-03-26 18:01:40.954 | step 4 | route=pageRenderd | empId=41204 | Page=HW TICKET REPORT | page fully loaded at : 18:01:40.954
2026-03-26 18:02:23.020 | step 1 | route=IT_Ticket | empId=41204 | query called at=18:02:23.020
2026-03-26 18:02:23.032 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=11.07
2026-03-26 18:02:23.036 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-26 18:02:23.040 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-26 18:02:23.043 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-26 18:02:23.045 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-26 18:02:23.079 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=33.33
2026-03-26 18:02:23.079 | step 3 | route=IT_Ticket | empId=41204 | apiMs=58.75 | totalMs=58.75
2026-03-26 18:02:23.080 | step 1 | route=IT_Ticket | empId=41204 | query called at=18:02:23.080
2026-03-26 18:02:23.082 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-26 18:02:23.083 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-26 18:02:23.084 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-26 18:02:23.085 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.65 | totalMs=4.65
2026-03-26 18:02:29.026 | step 1 | route=HW_TicketFun | empId= | query called at=18:02:29.026
2026-03-26 18:02:29.037 | step 2 | route=HW_TicketFun | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=10.28
2026-03-26 18:02:29.038 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.49 | totalMs=11.49
2026-03-26 18:02:45.236 | step 1 | route=HW_TicketPost | empId=41204 | query called at=18:02:45.236
2026-03-26 18:02:45.264 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=27.37
2026-03-26 18:02:45.268 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=31.02 | totalMs=31.02
2026-03-26 18:02:45.270 | step 1 | route=HW_TicketPost | empId=41204 | query called at=18:02:45.270
2026-03-26 18:02:45.274 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-26 18:02:45.275 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=4.59 | totalMs=4.59
2026-03-26 18:02:45.276 | step 1 | route=HW_TicketPost | empId=41204 | query called at=18:02:45.276
2026-03-26 18:02:45.278 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-26 18:02:45.278 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=2.14 | totalMs=2.14
2026-03-26 18:02:45.279 | step 1 | route=HW_TicketPost | empId=41204 | query called at=18:02:45.279
2026-03-26 18:02:45.459 | step 2 | route=HW_TicketPost | empId=41204 | query=hw_ticket_save_proc_kpi | queryMs=180.04
2026-03-26 18:02:45.461 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=182.66 | totalMs=182.66
2026-03-26 18:02:45.683 | step 1 | route=IT_Ticket | empId=41204 | query called at=18:02:45.683
2026-03-26 18:02:45.693 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-26 18:02:45.695 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-26 18:02:45.696 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-26 18:02:45.698 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-26 18:02:45.699 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-26 18:02:45.733 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=33.18
2026-03-26 18:02:45.733 | step 3 | route=IT_Ticket | empId=41204 | apiMs=50.03 | totalMs=50.03
2026-03-26 18:02:45.734 | step 1 | route=IT_Ticket | empId=41204 | query called at=18:02:45.734
2026-03-26 18:02:45.735 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-26 18:02:45.736 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-26 18:02:45.737 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-26 18:02:45.738 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.27 | totalMs=4.27
2026-03-26 18:02:49.836 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:02:49.836
2026-03-26 18:02:49.847 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-26 18:02:49.850 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.72 | totalMs=13.72
2026-03-26 18:02:49.852 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:02:49.852
2026-03-26 18:02:49.893 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=38.15
2026-03-26 18:02:50.023 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=170.35 | totalMs=170.35
2026-03-26 18:02:50.023 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:02:50.023
2026-03-26 18:02:50.025 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-26 18:02:50.026 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.51 | totalMs=2.51
2026-03-26 18:02:50.026 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:02:50.026
2026-03-26 18:02:50.027 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-26 18:02:50.028 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.46 | totalMs=1.46
2026-03-26 18:02:50.339 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:02:50.339
2026-03-26 18:02:50.349 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-26 18:02:50.351 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-26 18:02:50.352 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-26 18:02:50.353 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-26 18:02:50.355 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-26 18:02:50.388 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=32.83
2026-03-26 18:02:50.388 | step 3 | route=IT_Ticket | empId=61350 | apiMs=49.51 | totalMs=49.51
2026-03-26 18:02:50.389 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:02:50.389
2026-03-26 18:02:50.390 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-26 18:02:50.391 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-26 18:02:50.393 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-26 18:02:50.393 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.53 | totalMs=4.53
2026-03-26 18:02:52.438 | step 1 | route=IT_Ticket | empId=41204 | query called at=18:02:52.438
2026-03-26 18:02:52.453 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=14.97
2026-03-26 18:02:52.462 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-03-26 18:02:52.468 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=5.57
2026-03-26 18:02:52.477 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-03-26 18:02:52.483 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=6.22
2026-03-26 18:02:52.569 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=85.59
2026-03-26 18:02:52.570 | step 3 | route=IT_Ticket | empId=41204 | apiMs=131.62 | totalMs=131.62
2026-03-26 18:02:52.570 | step 1 | route=IT_Ticket | empId=41204 | query called at=18:02:52.570
2026-03-26 18:02:52.576 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=5.21
2026-03-26 18:02:52.582 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=5.22
2026-03-26 18:02:52.588 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=6
2026-03-26 18:02:52.588 | step 3 | route=IT_Ticket | empId=41204 | apiMs=18.09 | totalMs=18.09
2026-03-26 18:03:08.287 | step 1 | route=HW_Ticket_Report | empId=41204 | query called at=18:03:08.287
2026-03-26 18:03:08.307 | step 2 | route=HW_Ticket_Report | empId=41204 | query=hw_ticket_report_kpi_proc | queryMs=19.43
2026-03-26 18:03:08.307 | step 3 | route=HW_Ticket_Report | empId=41204 | apiMs=20.49 | totalMs=20.49
2026-03-26 18:03:08.689 | step 4 | route=pageRenderd | empId=41204 | Page=HW TICKET REPORT | page fully loaded at : 18:03:08.689
2026-03-26 18:04:01.192 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:04:01.192
2026-03-26 18:04:01.202 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-26 18:04:01.207 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-26 18:04:01.210 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-26 18:04:01.214 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-26 18:04:01.216 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-26 18:04:01.250 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=33.78
2026-03-26 18:04:01.250 | step 3 | route=IT_Ticket | empId=46973 | apiMs=58.67 | totalMs=58.67
2026-03-26 18:04:01.251 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:04:01.251
2026-03-26 18:04:01.253 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-26 18:04:01.254 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-26 18:04:01.256 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-26 18:04:01.256 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.69 | totalMs=4.69
2026-03-26 18:04:09.444 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=18:04:09.444
2026-03-26 18:04:09.876 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=431.81
2026-03-26 18:04:09.879 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=435.67 | totalMs=435.67
2026-03-26 18:04:11.995 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=18:04:11.995
2026-03-26 18:04:12.007 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-03-26 18:04:12.010 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=14.55 | totalMs=14.55
2026-03-26 18:04:47.677 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:04:47.677
2026-03-26 18:04:47.693 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=15.43
2026-03-26 18:04:47.696 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=19.16 | totalMs=19.16
2026-03-26 18:04:47.699 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:04:47.699
2026-03-26 18:04:47.714 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=13.14
2026-03-26 18:04:47.717 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=17.97 | totalMs=17.97
2026-03-26 18:04:47.717 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:04:47.717
2026-03-26 18:04:47.719 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-26 18:04:47.720 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.64 | totalMs=2.64
2026-03-26 18:04:49.712 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:04:49.712
2026-03-26 18:04:49.722 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-03-26 18:04:49.726 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-26 18:04:49.729 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-26 18:04:49.733 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-26 18:04:49.734 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-26 18:04:49.757 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=22.51
2026-03-26 18:04:49.757 | step 3 | route=IT_Ticket | empId=46973 | apiMs=45.42 | totalMs=45.42
2026-03-26 18:04:49.758 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:04:49.758
2026-03-26 18:04:49.759 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-26 18:04:49.761 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-26 18:04:49.762 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-26 18:04:49.762 | step 3 | route=IT_Ticket | empId=46973 | apiMs=3.90 | totalMs=3.90
2026-03-26 18:05:11.590 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:05:11.590
2026-03-26 18:05:11.616 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=24.65
2026-03-26 18:05:11.633 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.54
2026-03-26 18:05:11.650 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.78
2026-03-26 18:05:11.668 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=17.16
2026-03-26 18:05:11.685 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=17.48
2026-03-26 18:05:11.817 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=130.79
2026-03-26 18:05:11.818 | step 3 | route=IT_Ticket | empId=60438 | apiMs=227.10 | totalMs=227.10
2026-03-26 18:05:11.818 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:05:11.818
2026-03-26 18:05:11.836 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=17.23
2026-03-26 18:05:11.851 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=14.27
2026-03-26 18:05:11.860 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=9.5
2026-03-26 18:05:11.861 | step 3 | route=IT_Ticket | empId=60438 | apiMs=42.49 | totalMs=42.49
2026-03-26 18:05:14.425 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:05:14.425
2026-03-26 18:05:14.488 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=63.26
2026-03-26 18:05:14.489 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=64.39 | totalMs=64.39
2026-03-26 18:05:16.163 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:16.163
2026-03-26 18:05:17.176 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:05:17.176
2026-03-26 18:05:17.308 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=131.02
2026-03-26 18:05:17.311 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=134.62 | totalMs=134.62
2026-03-26 18:05:18.866 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:05:18.866
2026-03-26 18:05:18.877 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-26 18:05:18.880 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=13.73 | totalMs=13.73
2026-03-26 18:05:21.812 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:05:21.812
2026-03-26 18:05:21.822 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-26 18:05:21.824 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-26 18:05:21.825 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-26 18:05:21.827 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-26 18:05:21.828 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-26 18:05:21.862 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=33.71
2026-03-26 18:05:21.863 | step 3 | route=IT_Ticket | empId=57732 | apiMs=50.79 | totalMs=50.79
2026-03-26 18:05:21.864 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:05:21.864
2026-03-26 18:05:21.865 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-26 18:05:21.866 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-26 18:05:21.868 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-26 18:05:21.868 | step 3 | route=IT_Ticket | empId=57732 | apiMs=4.43 | totalMs=4.43
2026-03-26 18:05:25.870 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:05:25.870
2026-03-26 18:05:25.905 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=34.48
2026-03-26 18:05:25.907 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=36.97 | totalMs=36.97
2026-03-26 18:05:25.907 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:05:25.907
2026-03-26 18:05:25.910 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-03-26 18:05:25.912 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-26 18:05:25.913 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-26 18:05:25.913 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.20 | totalMs=6.20
2026-03-26 18:05:30.484 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=18:05:30.484
2026-03-26 18:05:30.852 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=366.94
2026-03-26 18:05:30.855 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=370.75 | totalMs=370.75
2026-03-26 18:05:31.195 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:05:31.195
2026-03-26 18:05:31.235 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=36.48
2026-03-26 18:05:31.238 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=42.50 | totalMs=42.50
2026-03-26 18:05:32.707 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:32.707
2026-03-26 18:05:35.305 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=18:05:35.305
2026-03-26 18:05:35.316 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-26 18:05:35.320 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=14.36 | totalMs=14.36
2026-03-26 18:06:06.818 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:06:06.818
2026-03-26 18:06:06.829 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-03-26 18:06:06.832 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.57 | totalMs=14.57
2026-03-26 18:06:06.835 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:06:06.835
2026-03-26 18:06:06.849 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=11.24
2026-03-26 18:06:06.851 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=15.65 | totalMs=15.65
2026-03-26 18:06:06.851 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:06:06.851
2026-03-26 18:06:06.854 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-26 18:06:06.854 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=3.10 | totalMs=3.10
2026-03-26 18:06:06.855 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:06:06.855
2026-03-26 18:06:06.856 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-26 18:06:06.857 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.77 | totalMs=1.77
2026-03-26 18:06:07.131 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:06:07.131
2026-03-26 18:06:07.142 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-26 18:06:07.143 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-26 18:06:07.145 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-26 18:06:07.146 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-26 18:06:07.148 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-26 18:06:07.181 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=33.2
2026-03-26 18:06:07.182 | step 3 | route=IT_Ticket | empId=60438 | apiMs=50.38 | totalMs=50.38
2026-03-26 18:06:07.182 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:06:07.182
2026-03-26 18:06:07.184 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-26 18:06:07.186 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-26 18:06:07.187 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-26 18:06:07.187 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.97 | totalMs=4.97
2026-03-26 18:06:25.028 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:06:25.028
2026-03-26 18:06:25.038 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-26 18:06:25.038 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=10.91 | totalMs=10.91
2026-03-26 18:06:25.040 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:06:25.040
2026-03-26 18:06:25.063 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=22.81
2026-03-26 18:06:25.065 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=25.25 | totalMs=25.25
2026-03-26 18:06:25.065 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:06:25.065
2026-03-26 18:06:25.067 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-26 18:06:25.067 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2.07 | totalMs=2.07
2026-03-26 18:06:25.068 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:06:25.068
2026-03-26 18:06:25.069 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-26 18:06:25.070 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.72 | totalMs=1.72
2026-03-26 18:06:28.131 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:06:28.131
2026-03-26 18:06:28.141 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-26 18:06:28.146 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-26 18:06:28.149 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-26 18:06:28.153 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-26 18:06:28.155 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-26 18:06:28.189 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=34
2026-03-26 18:06:28.190 | step 3 | route=IT_Ticket | empId=57732 | apiMs=58.67 | totalMs=58.67
2026-03-26 18:06:28.190 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:06:28.190
2026-03-26 18:06:28.192 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-26 18:06:28.193 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-26 18:06:28.195 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-26 18:06:28.195 | step 3 | route=IT_Ticket | empId=57732 | apiMs=5.06 | totalMs=5.06
2026-03-26 18:06:32.965 | step 1 | route=IT_Ticket_Report | empId=60438 | query called at=18:06:32.965
2026-03-26 18:06:33.637 | step 2 | route=IT_Ticket_Report | empId=60438 | query=kpi_it_ticket_report_page_proc | queryMs=671.49
2026-03-26 18:06:33.638 | step 3 | route=IT_Ticket_Report | empId=60438 | apiMs=673.11 | totalMs=673.11
2026-03-26 18:06:34.275 | step 4 | route=pageRenderd | empId=60438 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:06:34.275
2026-03-26 18:08:36.757 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:08:36.757
2026-03-26 18:08:36.812 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.32
2026-03-26 18:08:36.815 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.10 | totalMs=58.10
2026-03-26 18:08:39.207 | step 1 | route=IT_Ticket | empId=58375 | query called at=18:08:39.207
2026-03-26 18:08:39.220 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-26 18:08:39.224 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-26 18:08:39.225 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-26 18:08:39.227 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-26 18:08:39.229 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-26 18:08:39.262 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=33.38
2026-03-26 18:08:39.263 | step 3 | route=IT_Ticket | empId=58375 | apiMs=55.95 | totalMs=55.95
2026-03-26 18:08:39.263 | step 1 | route=IT_Ticket | empId=58375 | query called at=18:08:39.263
2026-03-26 18:08:39.265 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-26 18:08:39.266 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-26 18:08:39.268 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-26 18:08:39.268 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.76 | totalMs=4.76
2026-03-26 18:08:39.424 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:08:39.424
2026-03-26 18:08:39.444 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=16.02
2026-03-26 18:08:39.447 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=22.93 | totalMs=22.93
2026-03-26 18:08:51.068 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:08:51.068
2026-03-26 18:08:51.096 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=24.45
2026-03-26 18:08:51.099 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=30.50 | totalMs=30.50
2026-03-26 18:08:52.078 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=18:08:52.078
2026-03-26 18:08:52.257 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:08:52.257
2026-03-26 18:08:52.561 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=482.8
2026-03-26 18:08:52.562 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=483.91 | totalMs=483.91
2026-03-26 18:08:55.519 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=18:08:55.519
2026-03-26 18:08:55.530 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-26 18:08:55.530 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=11.66 | totalMs=11.66
2026-03-26 18:09:08.181 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:08.181
2026-03-26 18:09:08.192 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-26 18:09:08.195 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.79 | totalMs=13.79
2026-03-26 18:09:08.197 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:08.197
2026-03-26 18:09:08.202 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=2.27
2026-03-26 18:09:08.204 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=6.93 | totalMs=6.93
2026-03-26 18:09:08.205 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:08.205
2026-03-26 18:09:08.207 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-26 18:09:08.208 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=3.10 | totalMs=3.10
2026-03-26 18:09:08.208 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:08.208
2026-03-26 18:09:08.210 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-26 18:09:08.210 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.14 | totalMs=2.14
2026-03-26 18:09:08.507 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:08.507
2026-03-26 18:09:08.518 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-26 18:09:08.520 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-26 18:09:08.521 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-26 18:09:08.523 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 18:09:08.524 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-26 18:09:08.558 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=33.46
2026-03-26 18:09:08.558 | step 3 | route=IT_Ticket | empId=61350 | apiMs=51.14 | totalMs=51.14
2026-03-26 18:09:08.559 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:08.559
2026-03-26 18:09:08.561 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-26 18:09:08.562 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-26 18:09:08.563 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-26 18:09:08.564 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.75 | totalMs=4.75
2026-03-26 18:09:12.536 | step 1 | route=IT_TicketPost | empId=58375 | query called at=18:09:12.536
2026-03-26 18:09:12.546 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-26 18:09:12.546 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=10.71 | totalMs=10.71
2026-03-26 18:09:12.547 | step 1 | route=IT_TicketPost | empId=58375 | query called at=18:09:12.547
2026-03-26 18:09:12.549 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=1.98
2026-03-26 18:09:12.551 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=4.20 | totalMs=4.20
2026-03-26 18:09:12.552 | step 1 | route=IT_TicketPost | empId=58375 | query called at=18:09:12.552
2026-03-26 18:09:12.554 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-26 18:09:12.554 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.36 | totalMs=2.36
2026-03-26 18:09:12.554 | step 1 | route=IT_TicketPost | empId=58375 | query called at=18:09:12.554
2026-03-26 18:09:12.556 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-26 18:09:12.556 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=1.74 | totalMs=1.74
2026-03-26 18:09:12.779 | step 1 | route=IT_Ticket | empId=58375 | query called at=18:09:12.779
2026-03-26 18:09:12.790 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-26 18:09:12.792 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-26 18:09:12.793 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-26 18:09:12.795 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-26 18:09:12.796 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-26 18:09:12.830 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=33.73
2026-03-26 18:09:12.831 | step 3 | route=IT_Ticket | empId=58375 | apiMs=51.14 | totalMs=51.14
2026-03-26 18:09:12.831 | step 1 | route=IT_Ticket | empId=58375 | query called at=18:09:12.831
2026-03-26 18:09:12.833 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-26 18:09:12.834 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-26 18:09:12.836 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-26 18:09:12.836 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.68 | totalMs=4.68
2026-03-26 18:09:40.032 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=18:09:40.032
2026-03-26 18:09:40.057 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=24.28
2026-03-26 18:09:40.057 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=25.36 | totalMs=25.36
2026-03-26 18:09:40.970 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:09:40.970
2026-03-26 18:09:45.795 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=18:09:45.795
2026-03-26 18:09:45.946 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=148.83
2026-03-26 18:09:45.955 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=1.3
2026-03-26 18:09:45.959 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-03-26 18:09:45.963 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=2.62
2026-03-26 18:09:45.965 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=170.20 | totalMs=170.20
2026-03-26 18:09:45.965 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=18:09:45.965
2026-03-26 18:09:45.972 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.42
2026-03-26 18:09:45.975 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.54
2026-03-26 18:09:45.976 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-26 18:09:45.977 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=11.49 | totalMs=11.49
2026-03-26 18:09:45.977 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=18:09:45.977
2026-03-26 18:09:45.985 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.22
2026-03-26 18:09:45.987 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-26 18:09:45.988 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-26 18:09:45.988 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=11.10 | totalMs=11.10
2026-03-26 18:09:45.989 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=18:09:45.989
2026-03-26 18:09:45.991 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-26 18:09:45.992 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-26 18:09:45.993 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-26 18:09:45.994 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=4.68 | totalMs=4.68
2026-03-26 18:09:45.994 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=18:09:45.994
2026-03-26 18:09:45.998 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.14
2026-03-26 18:09:45.999 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-26 18:09:46.000 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-26 18:09:46.000 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=6.04 | totalMs=6.04
2026-03-26 18:09:46.262 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=18:09:46.262
2026-03-26 18:09:46.288 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=23.86
2026-03-26 18:09:46.291 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=29.53 | totalMs=29.53
2026-03-26 18:09:47.296 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:09:47.296
2026-03-26 18:09:52.056 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:09:52.056
2026-03-26 18:09:52.077 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=17.46
2026-03-26 18:09:52.118 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=24.77
2026-03-26 18:09:52.122 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=66.34 | totalMs=66.34
2026-03-26 18:09:52.122 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:09:52.122
2026-03-26 18:09:52.124 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-26 18:09:52.125 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-26 18:09:52.126 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-26 18:09:52.127 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.23 | totalMs=4.23
2026-03-26 18:09:52.128 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:09:52.128
2026-03-26 18:09:52.130 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-26 18:09:52.131 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-26 18:09:52.132 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-26 18:09:52.133 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.53 | totalMs=4.53
2026-03-26 18:09:52.437 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:09:52.437
2026-03-26 18:09:52.456 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=18.23
2026-03-26 18:09:52.456 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=19.24 | totalMs=19.24
2026-03-26 18:09:53.189 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:09:53.189
2026-03-26 18:12:22.580 | step 1 | route=IT_Ticket | empId=48238 | query called at=18:12:22.580
2026-03-26 18:12:22.592 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-26 18:12:22.594 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-03-26 18:12:22.595 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-26 18:12:22.597 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-26 18:12:22.598 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-26 18:12:22.632 | step 2 | route=IT_Ticket | empId=48238 | query=VMS_Comp_login_proc | queryMs=33.61
2026-03-26 18:12:22.633 | step 3 | route=IT_Ticket | empId=48238 | apiMs=52.35 | totalMs=52.35
2026-03-26 18:12:22.633 | step 1 | route=IT_Ticket | empId=48238 | query called at=18:12:22.633
2026-03-26 18:12:22.635 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-26 18:12:22.636 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-26 18:12:22.638 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-26 18:12:22.638 | step 3 | route=IT_Ticket | empId=48238 | apiMs=4.83 | totalMs=4.83
2026-03-26 18:13:21.228 | step 1 | route=Ticket_SPOC_Approve | empId=41667 | query called at=18:13:21.228
2026-03-26 18:13:21.253 | step 2 | route=Ticket_SPOC_Approve | empId=41667 | query=IT_TIcket_SPOCApp_Report | queryMs=23.92
2026-03-26 18:13:21.255 | step 3 | route=Ticket_SPOC_Approve | empId=41667 | apiMs=27.21 | totalMs=27.21
2026-03-26 18:13:21.808 | step 4 | route=pageRenderd | empId=41667 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:13:21.808
2026-03-26 18:13:59.968 | step 1 | route=IT_Ticket | empId=21248 | query called at=18:13:59.968
2026-03-26 18:13:59.978 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-26 18:13:59.980 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-26 18:13:59.982 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-26 18:13:59.983 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 18:13:59.985 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-03-26 18:14:00.019 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=33.24
2026-03-26 18:14:00.019 | step 3 | route=IT_Ticket | empId=21248 | apiMs=51.13 | totalMs=51.13
2026-03-26 18:14:00.020 | step 1 | route=IT_Ticket | empId=21248 | query called at=18:14:00.020
2026-03-26 18:14:00.021 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-26 18:14:00.023 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-26 18:14:00.024 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-26 18:14:00.024 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.66 | totalMs=4.66
2026-03-26 18:14:11.082 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=18:14:11.082
2026-03-26 18:14:11.389 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=305.8
2026-03-26 18:14:11.390 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=307.13 | totalMs=307.13
2026-03-26 18:14:13.763 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=18:14:13.763
2026-03-26 18:14:13.776 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.68
2026-03-26 18:14:13.779 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=15.26 | totalMs=15.26
2026-03-26 18:14:48.941 | step 1 | route=IT_TicketPost | empId=21248 | query called at=18:14:48.941
2026-03-26 18:14:48.952 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-26 18:14:48.955 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.03 | totalMs=14.03
2026-03-26 18:14:48.958 | step 1 | route=IT_TicketPost | empId=21248 | query called at=18:14:48.958
2026-03-26 18:14:48.970 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=9.58
2026-03-26 18:14:48.973 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.89 | totalMs=14.89
2026-03-26 18:14:48.973 | step 1 | route=IT_TicketPost | empId=21248 | query called at=18:14:48.973
2026-03-26 18:14:48.976 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-03-26 18:14:48.977 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=3.17 | totalMs=3.17
2026-03-26 18:14:51.406 | step 1 | route=IT_Ticket | empId=21248 | query called at=18:14:51.406
2026-03-26 18:14:51.417 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-26 18:14:51.421 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-03-26 18:14:51.425 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-26 18:14:51.426 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 18:14:51.428 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-26 18:14:51.462 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=33.79
2026-03-26 18:14:51.462 | step 3 | route=IT_Ticket | empId=21248 | apiMs=56.44 | totalMs=56.44
2026-03-26 18:14:51.464 | step 1 | route=IT_Ticket | empId=21248 | query called at=18:14:51.464
2026-03-26 18:14:51.465 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-26 18:14:51.466 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-26 18:14:51.468 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-26 18:14:51.468 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.58 | totalMs=4.58
2026-03-26 18:15:01.071 | step 1 | route=IT_Ticket | empId=21248 | query called at=18:15:01.071
2026-03-26 18:15:01.081 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-26 18:15:01.083 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-26 18:15:01.084 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-26 18:15:01.086 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-26 18:15:01.087 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-26 18:15:01.121 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=33.53
2026-03-26 18:15:01.121 | step 3 | route=IT_Ticket | empId=21248 | apiMs=50.45 | totalMs=50.45
2026-03-26 18:15:01.123 | step 1 | route=IT_Ticket | empId=21248 | query called at=18:15:01.123
2026-03-26 18:15:01.124 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-26 18:15:01.125 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-26 18:15:01.127 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-26 18:15:01.127 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.33 | totalMs=4.33
2026-03-26 19:37:23.681 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=19:37:23.681
2026-03-26 19:37:23.743 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=60.91
2026-03-26 19:37:23.746 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=64.78 | totalMs=64.78
2026-03-26 19:37:24.786 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:37:24.786
2026-03-26 19:37:30.611 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:37:30.611
2026-03-26 19:37:30.636 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=23.46
2026-03-26 19:37:30.643 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=31.17 | totalMs=31.17
2026-03-26 19:37:30.646 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:37:30.646
2026-03-26 19:37:30.650 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-26 19:37:30.652 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-26 19:37:30.653 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-26 19:37:30.653 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=7.73 | totalMs=7.73
2026-03-26 19:37:31.015 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=19:37:31.015
2026-03-26 19:37:31.032 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.79
2026-03-26 19:37:31.032 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.87 | totalMs=16.87
2026-03-26 19:37:32.181 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:37:32.181
2026-03-26 21:52:22.782 | step 5 | route=dashboard | empId=GNA0055 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-27 09:03:34.164 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:03:34.164
2026-03-27 09:03:34.206 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=40.55
2026-03-27 09:03:34.208 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-27 09:03:34.209 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-27 09:03:34.222 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=12.12
2026-03-27 09:03:34.271 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=49.28
2026-03-27 09:03:34.306 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=34.26
2026-03-27 09:03:34.306 | step 3 | route=IT_Ticket | empId=46973 | apiMs=142.01 | totalMs=142.01
2026-03-27 09:03:34.308 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:03:34.308
2026-03-27 09:03:34.500 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=191.82
2026-03-27 09:03:34.522 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=21.05
2026-03-27 09:03:34.544 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=22.22
2026-03-27 09:03:34.545 | step 3 | route=IT_Ticket | empId=46973 | apiMs=236.88 | totalMs=236.88
2026-03-27 09:03:41.230 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=09:03:41.230
2026-03-27 09:03:41.672 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=440.91
2026-03-27 09:03:41.675 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=444.54 | totalMs=444.54
2026-03-27 09:03:43.443 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:03:43.443
2026-03-27 09:03:43.471 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=27.29
2026-03-27 09:03:43.474 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=31.41 | totalMs=31.41
2026-03-27 09:04:10.907 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:04:10.907
2026-03-27 09:04:10.924 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=16.93
2026-03-27 09:04:10.925 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=17.96 | totalMs=17.96
2026-03-27 09:04:10.925 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:04:10.925
2026-03-27 09:04:11.012 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=86.25
2026-03-27 09:04:11.014 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=88.62 | totalMs=88.62
2026-03-27 09:04:11.014 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:04:11.014
2026-03-27 09:04:11.016 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-27 09:04:11.017 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.38 | totalMs=2.38
2026-03-27 09:04:11.017 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:04:11.017
2026-03-27 09:04:11.019 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-27 09:04:11.019 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.76 | totalMs=1.76
2026-03-27 09:04:13.484 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:04:13.484
2026-03-27 09:04:13.501 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=17.16
2026-03-27 09:04:13.510 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.69
2026-03-27 09:04:13.518 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-03-27 09:04:13.526 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-03-27 09:04:13.534 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=7.9
2026-03-27 09:04:13.572 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=37.05
2026-03-27 09:04:13.572 | step 3 | route=IT_Ticket | empId=46973 | apiMs=88.70 | totalMs=88.70
2026-03-27 09:04:13.573 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:04:13.573
2026-03-27 09:04:13.581 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.39
2026-03-27 09:04:13.589 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-03-27 09:04:13.598 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.92
2026-03-27 09:04:13.598 | step 3 | route=IT_Ticket | empId=46973 | apiMs=24.94 | totalMs=24.94
2026-03-27 09:23:35.523 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:23:35.523
2026-03-27 09:23:35.564 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=40.45
2026-03-27 09:23:35.566 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-27 09:23:35.567 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-27 09:23:35.569 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-27 09:23:35.582 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=12.62
2026-03-27 09:23:35.604 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=22.27
2026-03-27 09:23:35.605 | step 3 | route=IT_Ticket | empId=21206 | apiMs=81.27 | totalMs=81.27
2026-03-27 09:23:35.605 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:23:35.605
2026-03-27 09:23:35.627 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=20.91
2026-03-27 09:23:35.628 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-27 09:23:35.629 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-27 09:23:35.629 | step 3 | route=IT_Ticket | empId=21206 | apiMs=24.00 | totalMs=24.00
2026-03-27 09:23:40.485 | step 1 | route=IT_Ticket | empId=38058 | query called at=09:23:40.485
2026-03-27 09:23:40.495 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-27 09:23:40.496 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-27 09:23:40.497 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-27 09:23:40.498 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-27 09:23:40.500 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-27 09:23:40.520 | step 2 | route=IT_Ticket | empId=38058 | query=VMS_Comp_login_proc | queryMs=20.11
2026-03-27 09:23:40.521 | step 3 | route=IT_Ticket | empId=38058 | apiMs=35.58 | totalMs=35.58
2026-03-27 09:23:40.521 | step 1 | route=IT_Ticket | empId=38058 | query called at=09:23:40.521
2026-03-27 09:23:40.523 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-27 09:23:40.524 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-27 09:23:40.525 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-27 09:23:40.525 | step 3 | route=IT_Ticket | empId=38058 | apiMs=4.20 | totalMs=4.20
2026-03-27 09:23:43.343 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=09:23:43.343
2026-03-27 09:23:43.646 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=300.42
2026-03-27 09:23:43.649 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=306.42 | totalMs=306.42
2026-03-27 09:23:45.046 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=09:23:45.046
2026-03-27 09:23:45.061 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-03-27 09:23:45.064 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=17.86 | totalMs=17.86
2026-03-27 09:23:52.426 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38058 | query called at=09:23:52.426
2026-03-27 09:23:52.605 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=179
2026-03-27 09:23:52.609 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38058 | apiMs=182.97 | totalMs=182.97
2026-03-27 09:23:59.218 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38058 | query called at=09:23:59.218
2026-03-27 09:23:59.236 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=17.22
2026-03-27 09:23:59.239 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38058 | apiMs=21.09 | totalMs=21.09
2026-03-27 09:24:39.157 | step 1 | route=IT_TicketPost | empId=38058 | query called at=09:24:39.157
2026-03-27 09:24:39.169 | step 2 | route=IT_TicketPost | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-27 09:24:39.169 | step 3 | route=IT_TicketPost | empId=38058 | apiMs=11.68 | totalMs=11.68
2026-03-27 09:24:39.170 | step 1 | route=IT_TicketPost | empId=38058 | query called at=09:24:39.170
2026-03-27 09:24:39.192 | step 2 | route=IT_TicketPost | empId=38058 | query=IT_Ticket_Save_SPOC | queryMs=21.56
2026-03-27 09:24:39.195 | step 3 | route=IT_TicketPost | empId=38058 | apiMs=24.13 | totalMs=24.13
2026-03-27 09:24:39.195 | step 1 | route=IT_TicketPost | empId=38058 | query called at=09:24:39.195
2026-03-27 09:24:39.197 | step 2 | route=IT_TicketPost | empId=38058 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-27 09:24:39.197 | step 3 | route=IT_TicketPost | empId=38058 | apiMs=2.54 | totalMs=2.54
2026-03-27 09:24:39.198 | step 1 | route=IT_TicketPost | empId=38058 | query called at=09:24:39.198
2026-03-27 09:24:39.199 | step 2 | route=IT_TicketPost | empId=38058 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-27 09:24:39.200 | step 3 | route=IT_TicketPost | empId=38058 | apiMs=1.64 | totalMs=1.64
2026-03-27 09:24:41.605 | step 1 | route=IT_Ticket | empId=38058 | query called at=09:24:41.605
2026-03-27 09:24:41.615 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-27 09:24:41.617 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-27 09:24:41.618 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-27 09:24:41.619 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-27 09:24:41.621 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-27 09:24:41.655 | step 2 | route=IT_Ticket | empId=38058 | query=VMS_Comp_login_proc | queryMs=33.38
2026-03-27 09:24:41.655 | step 3 | route=IT_Ticket | empId=38058 | apiMs=50.47 | totalMs=50.47
2026-03-27 09:24:41.656 | step 1 | route=IT_Ticket | empId=38058 | query called at=09:24:41.656
2026-03-27 09:24:41.658 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-27 09:24:41.659 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-27 09:24:41.660 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-27 09:24:41.660 | step 3 | route=IT_Ticket | empId=38058 | apiMs=4.53 | totalMs=4.53
2026-03-27 09:27:30.748 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:27:30.748
2026-03-27 09:27:30.760 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-27 09:27:30.762 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-27 09:27:30.763 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-27 09:27:30.765 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-27 09:27:30.766 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-27 09:27:30.800 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=33.35
2026-03-27 09:27:30.801 | step 3 | route=IT_Ticket | empId=21206 | apiMs=52.63 | totalMs=52.63
2026-03-27 09:27:30.801 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:27:30.801
2026-03-27 09:27:30.803 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-27 09:27:30.805 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-27 09:27:30.806 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-27 09:27:30.806 | step 3 | route=IT_Ticket | empId=21206 | apiMs=5.00 | totalMs=5.00
2026-03-27 09:27:38.862 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=09:27:38.862
2026-03-27 09:27:39.052 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=188.74
2026-03-27 09:27:39.052 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=190.05 | totalMs=190.05
2026-03-27 09:27:40.173 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=09:27:40.173
2026-03-27 09:27:40.185 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-03-27 09:27:40.188 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=15.33 | totalMs=15.33
2026-03-27 09:28:08.851 | step 1 | route=IT_TicketPost | empId=21206 | query called at=09:28:08.851
2026-03-27 09:28:08.862 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-27 09:28:08.865 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=14.47 | totalMs=14.47
2026-03-27 09:28:08.868 | step 1 | route=IT_TicketPost | empId=21206 | query called at=09:28:08.868
2026-03-27 09:28:08.885 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=13.76
2026-03-27 09:28:08.887 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=18.41 | totalMs=18.41
2026-03-27 09:28:08.887 | step 1 | route=IT_TicketPost | empId=21206 | query called at=09:28:08.887
2026-03-27 09:28:08.889 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-27 09:28:08.890 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.70 | totalMs=2.70
2026-03-27 09:28:09.116 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:28:09.116
2026-03-27 09:28:09.126 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-27 09:28:09.127 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-27 09:28:09.129 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-27 09:28:09.130 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-27 09:28:09.132 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-27 09:28:09.167 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=34.32
2026-03-27 09:28:09.167 | step 3 | route=IT_Ticket | empId=21206 | apiMs=51.09 | totalMs=51.09
2026-03-27 09:28:09.167 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:28:09.167
2026-03-27 09:28:09.169 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-27 09:28:09.170 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-27 09:28:09.172 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-27 09:28:09.172 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.71 | totalMs=4.71
2026-03-27 09:54:24.029 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:54:24.029
2026-03-27 09:54:24.064 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=34.24
2026-03-27 09:54:24.069 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-27 09:54:24.073 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-27 09:54:24.077 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-27 09:54:24.099 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=21.61
2026-03-27 09:54:24.137 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=37.92
2026-03-27 09:54:24.137 | step 3 | route=IT_Ticket | empId=46985 | apiMs=108.37 | totalMs=108.37
2026-03-27 09:54:24.138 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:54:24.138
2026-03-27 09:54:24.156 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=17.29
2026-03-27 09:54:24.157 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-27 09:54:24.159 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-27 09:54:24.159 | step 3 | route=IT_Ticket | empId=46985 | apiMs=21.36 | totalMs=21.36
2026-03-27 09:54:42.738 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=09:54:42.738
2026-03-27 09:54:42.881 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=141.55
2026-03-27 09:54:42.881 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=142.67 | totalMs=142.67
2026-03-27 09:54:45.069 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=09:54:45.069
2026-03-27 09:54:45.082 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-27 09:54:45.085 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=16.31 | totalMs=16.31
2026-03-27 09:55:09.586 | step 1 | route=IT_TicketPost | empId=46985 | query called at=09:55:09.586
2026-03-27 09:55:09.597 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-27 09:55:09.597 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=11.28 | totalMs=11.28
2026-03-27 09:55:09.598 | step 1 | route=IT_TicketPost | empId=46985 | query called at=09:55:09.598
2026-03-27 09:55:09.646 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=47.52
2026-03-27 09:55:09.648 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=49.92 | totalMs=49.92
2026-03-27 09:55:09.649 | step 1 | route=IT_TicketPost | empId=46985 | query called at=09:55:09.649
2026-03-27 09:55:09.651 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-27 09:55:09.652 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.77 | totalMs=2.77
2026-03-27 09:55:09.652 | step 1 | route=IT_TicketPost | empId=46985 | query called at=09:55:09.652
2026-03-27 09:55:09.654 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-27 09:55:09.654 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.79 | totalMs=1.79
2026-03-27 09:55:09.884 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:55:09.884
2026-03-27 09:55:09.894 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-27 09:55:09.896 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-27 09:55:09.898 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-27 09:55:09.899 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-27 09:55:09.901 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-27 09:55:09.936 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=34.61
2026-03-27 09:55:09.937 | step 3 | route=IT_Ticket | empId=46985 | apiMs=52.98 | totalMs=52.98
2026-03-27 09:55:09.937 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:55:09.937
2026-03-27 09:55:09.939 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-27 09:55:09.940 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 09:55:09.942 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-27 09:55:09.942 | step 3 | route=IT_Ticket | empId=46985 | apiMs=5.00 | totalMs=5.00
2026-03-27 09:55:12.235 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=09:55:12.235
2026-03-27 09:55:12.503 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=267.23
2026-03-27 09:55:12.506 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=271.02 | totalMs=271.02
2026-03-27 09:55:15.676 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:55:15.676
2026-03-27 09:55:19.256 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=09:55:19.256
2026-03-27 09:55:19.347 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=90.6
2026-03-27 09:55:19.352 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=96.32 | totalMs=96.32
2026-03-27 09:55:19.355 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=09:55:19.355
2026-03-27 09:55:19.358 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-27 09:55:19.360 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-27 09:55:19.361 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-27 09:55:19.361 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=6.65 | totalMs=6.65
2026-03-27 09:55:19.717 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=09:55:19.717
2026-03-27 09:55:19.738 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=20.27
2026-03-27 09:55:19.738 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=21.11 | totalMs=21.11
2026-03-27 09:55:23.279 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:55:23.279
2026-03-27 10:04:42.397 | step 1 | route=IT_Ticket_Report | empId=46985 | query called at=10:04:42.397
2026-03-27 10:04:43.261 | step 2 | route=IT_Ticket_Report | empId=46985 | query=kpi_it_ticket_report_page_proc | queryMs=863.94
2026-03-27 10:04:43.262 | step 3 | route=IT_Ticket_Report | empId=46985 | apiMs=864.87 | totalMs=864.87
2026-03-27 10:04:43.764 | step 4 | route=pageRenderd | empId=46985 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:04:43.764
2026-03-27 10:04:52.194 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:04:52.194
2026-03-27 10:04:52.230 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=34.94
2026-03-27 10:04:52.234 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-27 10:04:52.238 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-27 10:04:52.242 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-27 10:04:52.265 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=22.66
2026-03-27 10:04:52.304 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=38.41
2026-03-27 10:04:52.304 | step 3 | route=IT_Ticket | empId=44817 | apiMs=109.91 | totalMs=109.91
2026-03-27 10:04:52.305 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:04:52.305
2026-03-27 10:04:52.324 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=18.49
2026-03-27 10:04:52.326 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-27 10:04:52.327 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-27 10:04:52.327 | step 3 | route=IT_Ticket | empId=44817 | apiMs=21.87 | totalMs=21.87
2026-03-27 10:05:26.797 | step 1 | route=IT_Ticket | empId=41814 | query called at=10:05:26.797
2026-03-27 10:05:26.808 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-27 10:05:26.809 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-27 10:05:26.811 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-27 10:05:26.812 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-27 10:05:26.813 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-27 10:05:26.846 | step 2 | route=IT_Ticket | empId=41814 | query=VMS_Comp_login_proc | queryMs=32.71
2026-03-27 10:05:26.847 | step 3 | route=IT_Ticket | empId=41814 | apiMs=49.38 | totalMs=49.38
2026-03-27 10:05:26.847 | step 1 | route=IT_Ticket | empId=41814 | query called at=10:05:26.847
2026-03-27 10:05:26.849 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-27 10:05:26.850 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-27 10:05:26.851 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-27 10:05:26.852 | step 3 | route=IT_Ticket | empId=41814 | apiMs=4.32 | totalMs=4.32
2026-03-27 10:05:50.923 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41814 | query called at=10:05:50.923
2026-03-27 10:05:51.060 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=136.41
2026-03-27 10:05:51.063 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41814 | apiMs=139.91 | totalMs=139.91
2026-03-27 10:05:53.414 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41814 | query called at=10:05:53.414
2026-03-27 10:05:53.427 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=12.69
2026-03-27 10:05:53.427 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41814 | apiMs=13.72 | totalMs=13.72
2026-03-27 10:07:05.395 | step 1 | route=IT_TicketPost | empId=41814 | query called at=10:07:05.395
2026-03-27 10:07:05.406 | step 2 | route=IT_TicketPost | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-27 10:07:05.409 | step 3 | route=IT_TicketPost | empId=41814 | apiMs=13.82 | totalMs=13.82
2026-03-27 10:07:05.412 | step 1 | route=IT_TicketPost | empId=41814 | query called at=10:07:05.412
2026-03-27 10:07:05.497 | step 2 | route=IT_TicketPost | empId=41814 | query=IT_Ticket_Save_SPOC | queryMs=82.08
2026-03-27 10:07:05.947 | step 3 | route=IT_TicketPost | empId=41814 | apiMs=534.96 | totalMs=534.96
2026-03-27 10:07:05.947 | step 1 | route=IT_TicketPost | empId=41814 | query called at=10:07:05.947
2026-03-27 10:07:05.951 | step 2 | route=IT_TicketPost | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.34
2026-03-27 10:07:05.951 | step 3 | route=IT_TicketPost | empId=41814 | apiMs=3.92 | totalMs=3.92
2026-03-27 10:07:05.952 | step 1 | route=IT_TicketPost | empId=41814 | query called at=10:07:05.952
2026-03-27 10:07:05.953 | step 2 | route=IT_TicketPost | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-27 10:07:05.954 | step 3 | route=IT_TicketPost | empId=41814 | apiMs=1.95 | totalMs=1.95
2026-03-27 10:07:08.324 | step 1 | route=IT_Ticket | empId=41814 | query called at=10:07:08.324
2026-03-27 10:07:08.334 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-27 10:07:08.336 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-27 10:07:08.338 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-27 10:07:08.339 | step 2 | route=IT_Ticket | empId=41814 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-27 10:07:08.341 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-27 10:07:08.380 | step 2 | route=IT_Ticket | empId=41814 | query=VMS_Comp_login_proc | queryMs=39.22
2026-03-27 10:07:08.380 | step 3 | route=IT_Ticket | empId=41814 | apiMs=56.49 | totalMs=56.49
2026-03-27 10:07:08.381 | step 1 | route=IT_Ticket | empId=41814 | query called at=10:07:08.381
2026-03-27 10:07:08.383 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-27 10:07:08.384 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-27 10:07:08.385 | step 2 | route=IT_Ticket | empId=41814 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-27 10:07:08.386 | step 3 | route=IT_Ticket | empId=41814 | apiMs=4.45 | totalMs=4.45
2026-03-27 10:09:58.004 | step 1 | route=IT_Ticket | empId=26116 | query called at=10:09:58.004
2026-03-27 10:09:58.018 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=13.68
2026-03-27 10:09:58.025 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=3.89
2026-03-27 10:09:58.029 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 10:09:58.033 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-27 10:09:58.043 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=9.26
2026-03-27 10:09:58.113 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=69.52
2026-03-27 10:09:58.113 | step 3 | route=IT_Ticket | empId=26116 | apiMs=109.30 | totalMs=109.30
2026-03-27 10:09:58.114 | step 1 | route=IT_Ticket | empId=26116 | query called at=10:09:58.114
2026-03-27 10:09:58.121 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=6.64
2026-03-27 10:09:58.127 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=5.45
2026-03-27 10:09:58.130 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=2.26
2026-03-27 10:09:58.130 | step 3 | route=IT_Ticket | empId=26116 | apiMs=16.28 | totalMs=16.28
2026-03-27 10:10:02.418 | step 1 | route=IT_Ticket_Report | empId=26116 | query called at=10:10:02.418
2026-03-27 10:10:02.661 | step 2 | route=IT_Ticket_Report | empId=26116 | query=kpi_it_ticket_report_page_proc | queryMs=242.34
2026-03-27 10:10:02.662 | step 3 | route=IT_Ticket_Report | empId=26116 | apiMs=243.82 | totalMs=243.82
2026-03-27 10:10:03.452 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:10:03.452
2026-03-27 10:16:28.187 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:16:28.187
2026-03-27 10:16:28.280 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=92.46
2026-03-27 10:16:28.283 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=95.99 | totalMs=95.99
2026-03-27 10:16:28.785 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:16:28.785
2026-03-27 10:16:38.988 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:16:38.988
2026-03-27 10:16:39.125 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=136.34
2026-03-27 10:16:39.134 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=3.53
2026-03-27 10:16:39.138 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=150.18 | totalMs=150.18
2026-03-27 10:16:39.140 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:16:39.140
2026-03-27 10:16:39.143 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-27 10:16:39.144 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-27 10:16:39.146 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-27 10:16:39.146 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.49 | totalMs=5.49
2026-03-27 10:16:39.147 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:16:39.147
2026-03-27 10:16:39.149 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-27 10:16:39.151 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-27 10:16:39.152 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-27 10:16:39.152 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.14 | totalMs=5.14
2026-03-27 10:16:39.380 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:16:39.380
2026-03-27 10:16:39.416 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=35.57
2026-03-27 10:16:39.416 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=36.60 | totalMs=36.60
2026-03-27 10:16:39.863 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:16:39.863
2026-03-27 10:16:51.170 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:16:51.170
2026-03-27 10:16:51.196 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=25.08
2026-03-27 10:16:51.218 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=19.69
2026-03-27 10:16:51.222 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=51.55 | totalMs=51.55
2026-03-27 10:16:51.222 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:16:51.222
2026-03-27 10:16:51.224 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-27 10:16:51.226 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-27 10:16:51.227 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-27 10:16:51.228 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.52 | totalMs=5.52
2026-03-27 10:16:54.135 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:16:54.135
2026-03-27 10:16:54.137 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-27 10:16:54.139 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-27 10:16:54.140 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-27 10:16:54.140 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.87 | totalMs=4.87
2026-03-27 10:16:55.949 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:16:55.949
2026-03-27 10:16:55.989 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=39.14
2026-03-27 10:16:55.990 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=40.20 | totalMs=40.20
2026-03-27 10:16:56.460 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:16:56.460
2026-03-27 10:18:27.331 | step 1 | route=IT_Ticket_Report | empId=55880 | query called at=10:18:27.331
2026-03-27 10:18:27.510 | step 2 | route=IT_Ticket_Report | empId=55880 | query=kpi_it_ticket_report_page_proc | queryMs=178.34
2026-03-27 10:18:27.511 | step 3 | route=IT_Ticket_Report | empId=55880 | apiMs=179.97 | totalMs=179.97
2026-03-27 10:18:28.102 | step 4 | route=pageRenderd | empId=55880 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:18:28.102
2026-03-27 10:18:32.293 | step 1 | route=IT_Ticket | empId=55880 | query called at=10:18:32.293
2026-03-27 10:18:32.328 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=34.07
2026-03-27 10:18:32.333 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-27 10:18:32.337 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-27 10:18:32.341 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-27 10:18:32.363 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=21.84
2026-03-27 10:18:32.402 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=38.7
2026-03-27 10:18:32.402 | step 3 | route=IT_Ticket | empId=55880 | apiMs=108.84 | totalMs=108.84
2026-03-27 10:18:32.403 | step 1 | route=IT_Ticket | empId=55880 | query called at=10:18:32.403
2026-03-27 10:18:32.421 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=17.47
2026-03-27 10:18:32.422 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 10:18:32.423 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-27 10:18:32.424 | step 3 | route=IT_Ticket | empId=55880 | apiMs=20.90 | totalMs=20.90
2026-03-27 10:18:41.809 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55880 | query called at=10:18:41.809
2026-03-27 10:18:42.222 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=411.92
2026-03-27 10:18:42.223 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55880 | apiMs=413.69 | totalMs=413.69
2026-03-27 10:18:44.120 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query called at=10:18:44.120
2026-03-27 10:18:44.131 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-03-27 10:18:44.134 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55880 | apiMs=14.16 | totalMs=14.16
2026-03-27 10:19:10.509 | step 1 | route=IT_TicketPost | empId=55880 | query called at=10:19:10.509
2026-03-27 10:19:10.527 | step 2 | route=IT_TicketPost | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=16.33
2026-03-27 10:19:10.530 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=20.57 | totalMs=20.57
2026-03-27 10:19:10.533 | step 1 | route=IT_TicketPost | empId=55880 | query called at=10:19:10.533
2026-03-27 10:19:10.584 | step 2 | route=IT_TicketPost | empId=55880 | query=IT_Ticket_Save_SPOC | queryMs=48.94
2026-03-27 10:19:10.598 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=64.73 | totalMs=64.73
2026-03-27 10:19:10.598 | step 1 | route=IT_TicketPost | empId=55880 | query called at=10:19:10.598
2026-03-27 10:19:10.607 | step 2 | route=IT_TicketPost | empId=55880 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.38
2026-03-27 10:19:10.607 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=9.05 | totalMs=9.05
2026-03-27 10:19:13.389 | step 1 | route=IT_Ticket | empId=55880 | query called at=10:19:13.389
2026-03-27 10:19:13.399 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-03-27 10:19:13.400 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-27 10:19:13.401 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-27 10:19:13.403 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-27 10:19:13.404 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-03-27 10:19:13.443 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=38.86
2026-03-27 10:19:13.444 | step 3 | route=IT_Ticket | empId=55880 | apiMs=54.53 | totalMs=54.53
2026-03-27 10:19:13.444 | step 1 | route=IT_Ticket | empId=55880 | query called at=10:19:13.444
2026-03-27 10:19:13.446 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-27 10:19:13.447 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-27 10:19:13.448 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-27 10:19:13.448 | step 3 | route=IT_Ticket | empId=55880 | apiMs=3.75 | totalMs=3.75
2026-03-27 10:21:36.634 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=10:21:36.634
2026-03-27 10:21:36.702 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=67.4
2026-03-27 10:21:36.706 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=72.02 | totalMs=72.02
2026-03-27 10:21:37.879 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:21:37.879
2026-03-27 10:21:52.610 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=10:21:52.610
2026-03-27 10:21:52.656 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=45.46
2026-03-27 10:21:52.672 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=62.68 | totalMs=62.68
2026-03-27 10:21:52.675 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=10:21:52.675
2026-03-27 10:21:52.685 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.86
2026-03-27 10:21:52.693 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.83
2026-03-27 10:21:52.701 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.77
2026-03-27 10:21:52.702 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=26.37 | totalMs=26.37
2026-03-27 10:21:53.141 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=10:21:53.141
2026-03-27 10:21:53.165 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=23.96
2026-03-27 10:21:53.166 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=25.07 | totalMs=25.07
2026-03-27 10:21:53.918 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:21:53.918
2026-03-27 10:21:59.214 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:21:59.214
2026-03-27 10:22:12.358 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=10:22:12.358
2026-03-27 10:22:12.370 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=11.07
2026-03-27 10:22:12.396 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=37.78 | totalMs=37.78
2026-03-27 10:22:12.396 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=10:22:12.396
2026-03-27 10:22:12.399 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-27 10:22:12.400 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-27 10:22:12.401 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-27 10:22:12.401 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=4.97 | totalMs=4.97
2026-03-27 10:22:12.863 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=10:22:12.863
2026-03-27 10:22:12.886 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=22.42
2026-03-27 10:22:12.886 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=23.42 | totalMs=23.42
2026-03-27 10:22:13.583 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:22:13.583
2026-03-27 10:31:00.668 | step 1 | route=IT_Ticket_Report | empId=60438 | query called at=10:31:00.668
2026-03-27 10:31:01.102 | step 2 | route=IT_Ticket_Report | empId=60438 | query=kpi_it_ticket_report_page_proc | queryMs=433.21
2026-03-27 10:31:01.105 | step 3 | route=IT_Ticket_Report | empId=60438 | apiMs=437.45 | totalMs=437.45
2026-03-27 10:31:01.556 | step 4 | route=pageRenderd | empId=60438 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:31:01.556
2026-03-27 10:43:20.078 | step 1 | route=IT_Ticket | empId=5461 | query called at=10:43:20.078
2026-03-27 10:43:20.113 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=33.47
2026-03-27 10:43:20.117 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-27 10:43:20.121 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-27 10:43:20.125 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-27 10:43:20.147 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=21.51
2026-03-27 10:43:20.183 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=36.25
2026-03-27 10:43:20.184 | step 3 | route=IT_Ticket | empId=5461 | apiMs=105.10 | totalMs=105.10
2026-03-27 10:43:20.185 | step 1 | route=IT_Ticket | empId=5461 | query called at=10:43:20.185
2026-03-27 10:43:20.204 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=18.59
2026-03-27 10:43:20.205 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-27 10:43:20.207 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-27 10:43:20.207 | step 3 | route=IT_Ticket | empId=5461 | apiMs=22.16 | totalMs=22.16
2026-03-27 10:43:27.626 | step 1 | route=IT_Ticket_Report | empId=5461 | query called at=10:43:27.626
2026-03-27 10:43:28.005 | step 2 | route=IT_Ticket_Report | empId=5461 | query=kpi_it_ticket_report_page_proc | queryMs=378.33
2026-03-27 10:43:28.008 | step 3 | route=IT_Ticket_Report | empId=5461 | apiMs=381.89 | totalMs=381.89
2026-03-27 10:43:29.172 | step 4 | route=pageRenderd | empId=5461 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:43:29.172
2026-03-27 10:47:57.803 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:47:57.803
2026-03-27 10:47:57.835 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=30.87
2026-03-27 10:47:57.843 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=4.99
2026-03-27 10:47:57.848 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=2.02
2026-03-27 10:47:57.851 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-27 10:47:57.864 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=12.32
2026-03-27 10:47:57.901 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=36.6
2026-03-27 10:47:57.902 | step 3 | route=IT_Ticket | empId=50822 | apiMs=99.06 | totalMs=99.06
2026-03-27 10:47:57.903 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:47:57.903
2026-03-27 10:47:57.917 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=13.83
2026-03-27 10:47:57.918 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-27 10:47:57.920 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-27 10:47:57.920 | step 3 | route=IT_Ticket | empId=50822 | apiMs=17.26 | totalMs=17.26
2026-03-27 10:50:05.160 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:50:05.160
2026-03-27 10:53:05.874 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50822 | query called at=10:53:05.874
2026-03-27 10:53:05.952 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=77.22
2026-03-27 10:53:05.952 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50822 | apiMs=78.47 | totalMs=78.47
2026-03-27 10:53:13.335 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query called at=10:53:13.335
2026-03-27 10:53:13.353 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=17.06
2026-03-27 10:53:13.356 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50822 | apiMs=20.82 | totalMs=20.82
2026-03-27 10:59:11.327 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:59:11.327
2026-03-27 10:59:11.390 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=62.39
2026-03-27 10:59:11.399 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-03-27 10:59:11.404 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=4.32
2026-03-27 10:59:11.405 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 10:59:11.427 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=21.66
2026-03-27 10:59:11.466 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=38.18
2026-03-27 10:59:11.466 | step 3 | route=IT_Ticket | empId=65388 | apiMs=138.79 | totalMs=138.79
2026-03-27 10:59:11.467 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:59:11.467
2026-03-27 10:59:11.484 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=17.18
2026-03-27 10:59:11.486 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-27 10:59:11.487 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-27 10:59:11.487 | step 3 | route=IT_Ticket | empId=65388 | apiMs=20.62 | totalMs=20.62
2026-03-27 10:59:19.247 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:59:19.247
2026-03-27 10:59:19.260 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-03-27 10:59:19.262 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-27 10:59:19.264 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-27 10:59:19.265 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-27 10:59:19.267 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-27 10:59:19.307 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=39.28
2026-03-27 10:59:19.307 | step 3 | route=IT_Ticket | empId=65388 | apiMs=59.84 | totalMs=59.84
2026-03-27 10:59:19.308 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:59:19.308
2026-03-27 10:59:19.310 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-27 10:59:19.311 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-27 10:59:19.313 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-27 10:59:19.313 | step 3 | route=IT_Ticket | empId=65388 | apiMs=5.31 | totalMs=5.31
2026-03-27 10:59:22.860 | step 1 | route=IT_Ticket_Report | empId=65388 | query called at=10:59:22.860
2026-03-27 10:59:23.053 | step 2 | route=IT_Ticket_Report | empId=65388 | query=kpi_it_ticket_report_page_proc | queryMs=192.01
2026-03-27 10:59:23.056 | step 3 | route=IT_Ticket_Report | empId=65388 | apiMs=196.31 | totalMs=196.31
2026-03-27 10:59:23.399 | step 4 | route=pageRenderd | empId=65388 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:59:23.399
2026-03-27 11:01:22.506 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=11:01:22.506
2026-03-27 11:01:22.557 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=49.91
2026-03-27 11:01:22.557 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=51.02 | totalMs=51.02
2026-03-27 11:01:22.887 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:01:22.887
2026-03-27 11:01:22.898 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-27 11:01:22.899 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-27 11:01:22.900 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-27 11:01:22.902 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-27 11:01:22.903 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-27 11:01:22.936 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=32.82
2026-03-27 11:01:22.937 | step 3 | route=IT_Ticket | empId=57006 | apiMs=49.84 | totalMs=49.84
2026-03-27 11:01:22.937 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:01:22.937
2026-03-27 11:01:22.939 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-27 11:01:22.940 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-27 11:01:22.942 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-27 11:01:22.942 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.77 | totalMs=4.77
2026-03-27 11:01:26.324 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:01:26.324
2026-03-27 11:01:31.666 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=11:01:31.666
2026-03-27 11:01:31.975 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=305.69
2026-03-27 11:01:31.978 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=312.22 | totalMs=312.22
2026-03-27 11:01:31.998 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=11:01:31.998
2026-03-27 11:01:32.474 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=IT_Ticket_Update_SPOC | queryMs=472.6
2026-03-27 11:01:32.489 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=490.51 | totalMs=490.51
2026-03-27 11:01:32.492 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=11:01:32.492
2026-03-27 11:01:32.496 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-27 11:01:32.498 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-27 11:01:32.499 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-27 11:01:32.499 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=7.68 | totalMs=7.68
2026-03-27 11:01:33.540 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=11:01:33.540
2026-03-27 11:01:33.581 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=37.68
2026-03-27 11:01:33.584 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=44.04 | totalMs=44.04
2026-03-27 11:01:36.760 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=11:01:36.760
2026-03-27 11:01:36.777 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=16.68
2026-03-27 11:01:36.777 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=17.77 | totalMs=17.77
2026-03-27 11:01:37.572 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:01:37.572
2026-03-27 11:02:24.902 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:02:24.902
2026-03-27 11:02:24.913 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-27 11:02:24.914 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=11.21 | totalMs=11.21
2026-03-27 11:02:24.914 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:02:24.914
2026-03-27 11:02:24.948 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=33.41
2026-03-27 11:02:24.950 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=35.34 | totalMs=35.34
2026-03-27 11:02:24.950 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:02:24.950
2026-03-27 11:02:24.952 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-27 11:02:24.952 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.32 | totalMs=2.32
2026-03-27 11:02:27.445 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:02:27.445
2026-03-27 11:02:27.456 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-27 11:02:27.458 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-27 11:02:27.460 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-27 11:02:27.461 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-27 11:02:27.463 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-27 11:02:27.497 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=34.57
2026-03-27 11:02:27.498 | step 3 | route=IT_Ticket | empId=57006 | apiMs=53.11 | totalMs=53.11
2026-03-27 11:02:27.498 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:02:27.498
2026-03-27 11:02:27.500 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-27 11:02:27.501 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-27 11:02:27.502 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-27 11:02:27.503 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.14 | totalMs=4.14
2026-03-27 11:05:14.543 | step 1 | route=IT_TicketPost | empId=50822 | query called at=11:05:14.543
2026-03-27 11:05:14.559 | step 2 | route=IT_TicketPost | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=15.37
2026-03-27 11:05:14.562 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=19.56 | totalMs=19.56
2026-03-27 11:05:14.565 | step 1 | route=IT_TicketPost | empId=50822 | query called at=11:05:14.565
2026-03-27 11:05:14.697 | step 2 | route=IT_TicketPost | empId=50822 | query=IT_Ticket_Save_SPOC | queryMs=129.77
2026-03-27 11:05:14.710 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=145.20 | totalMs=145.20
2026-03-27 11:05:14.710 | step 1 | route=IT_TicketPost | empId=50822 | query called at=11:05:14.710
2026-03-27 11:05:14.719 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-03-27 11:05:14.720 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=9.13 | totalMs=9.13
2026-03-27 11:05:14.949 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:05:14.949
2026-03-27 11:05:14.967 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=16.69
2026-03-27 11:05:14.975 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=7.82
2026-03-27 11:05:14.983 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-03-27 11:05:14.992 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-03-27 11:05:15.000 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=8.21
2026-03-27 11:05:15.059 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=58.67
2026-03-27 11:05:15.060 | step 3 | route=IT_Ticket | empId=50822 | apiMs=110.45 | totalMs=110.45
2026-03-27 11:05:15.060 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:05:15.060
2026-03-27 11:05:15.068 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=7.25
2026-03-27 11:05:15.076 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-27 11:05:15.085 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-03-27 11:05:15.085 | step 3 | route=IT_Ticket | empId=50822 | apiMs=24.91 | totalMs=24.91
2026-03-27 11:13:09.067 | step 1 | route=IT_Ticket | empId=65388 | query called at=11:13:09.067
2026-03-27 11:13:09.117 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=48.68
2026-03-27 11:13:09.121 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-27 11:13:09.125 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-27 11:13:09.129 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 11:13:09.151 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=21.94
2026-03-27 11:13:09.189 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=37.76
2026-03-27 11:13:09.190 | step 3 | route=IT_Ticket | empId=65388 | apiMs=122.87 | totalMs=122.87
2026-03-27 11:13:09.190 | step 1 | route=IT_Ticket | empId=65388 | query called at=11:13:09.190
2026-03-27 11:13:09.208 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=17.37
2026-03-27 11:13:09.210 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-27 11:13:09.211 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-27 11:13:09.212 | step 3 | route=IT_Ticket | empId=65388 | apiMs=21.13 | totalMs=21.13
2026-03-27 11:13:16.585 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65388 | query called at=11:13:16.585
2026-03-27 11:13:16.723 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=136.82
2026-03-27 11:13:16.724 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65388 | apiMs=138.54 | totalMs=138.54
2026-03-27 11:13:18.586 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query called at=11:13:18.586
2026-03-27 11:13:18.600 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=12.83
2026-03-27 11:13:18.603 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65388 | apiMs=17.11 | totalMs=17.11
2026-03-27 11:14:59.176 | step 1 | route=IT_TicketPost | empId=65388 | query called at=11:14:59.176
2026-03-27 11:14:59.191 | step 2 | route=IT_TicketPost | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=13.6
2026-03-27 11:14:59.194 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=17.45 | totalMs=17.45
2026-03-27 11:14:59.197 | step 1 | route=IT_TicketPost | empId=65388 | query called at=11:14:59.197
2026-03-27 11:14:59.265 | step 2 | route=IT_TicketPost | empId=65388 | query=IT_Ticket_Save_SPOC | queryMs=65.56
2026-03-27 11:14:59.280 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=83.31 | totalMs=83.31
2026-03-27 11:14:59.281 | step 1 | route=IT_TicketPost | empId=65388 | query called at=11:14:59.281
2026-03-27 11:14:59.324 | step 2 | route=IT_TicketPost | empId=65388 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=42.69
2026-03-27 11:14:59.324 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=43.66 | totalMs=43.66
2026-03-27 11:14:59.325 | step 1 | route=IT_TicketPost | empId=65388 | query called at=11:14:59.325
2026-03-27 11:14:59.332 | step 2 | route=IT_TicketPost | empId=65388 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.01
2026-03-27 11:14:59.333 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=7.78 | totalMs=7.78
2026-03-27 11:14:59.555 | step 1 | route=IT_Ticket | empId=65388 | query called at=11:14:59.555
2026-03-27 11:14:59.570 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=13.62
2026-03-27 11:14:59.578 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-03-27 11:14:59.586 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-03-27 11:14:59.595 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-27 11:14:59.604 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=8.19
2026-03-27 11:14:59.652 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=48.47
2026-03-27 11:14:59.653 | step 3 | route=IT_Ticket | empId=65388 | apiMs=98.07 | totalMs=98.07
2026-03-27 11:14:59.653 | step 1 | route=IT_Ticket | empId=65388 | query called at=11:14:59.653
2026-03-27 11:14:59.661 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=7.34
2026-03-27 11:14:59.668 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=6.19
2026-03-27 11:14:59.669 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-27 11:14:59.669 | step 3 | route=IT_Ticket | empId=65388 | apiMs=15.82 | totalMs=15.82
2026-03-27 11:16:00.414 | step 1 | route=IT_Ticket | empId=35970 | query called at=11:16:00.414
2026-03-27 11:16:00.426 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-27 11:16:00.428 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-27 11:16:00.429 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-27 11:16:00.431 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-27 11:16:00.432 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-27 11:16:00.469 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=36.61
2026-03-27 11:16:00.470 | step 3 | route=IT_Ticket | empId=35970 | apiMs=55.39 | totalMs=55.39
2026-03-27 11:16:00.471 | step 1 | route=IT_Ticket | empId=35970 | query called at=11:16:00.471
2026-03-27 11:16:00.473 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-27 11:16:00.474 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-27 11:16:00.476 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-27 11:16:00.476 | step 3 | route=IT_Ticket | empId=35970 | apiMs=5.67 | totalMs=5.67
2026-03-27 11:16:15.079 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=11:16:15.079
2026-03-27 11:16:15.508 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=428.5
2026-03-27 11:16:15.511 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=432.48 | totalMs=432.48
2026-03-27 11:16:20.615 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=11:16:20.615
2026-03-27 11:16:20.626 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-03-27 11:16:20.629 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=14.81 | totalMs=14.81
2026-03-27 11:19:45.560 | step 1 | route=IT_TicketPost | empId=35970 | query called at=11:19:45.560
2026-03-27 11:19:45.571 | step 2 | route=IT_TicketPost | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-27 11:19:45.576 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=15.49 | totalMs=15.49
2026-03-27 11:19:45.579 | step 1 | route=IT_TicketPost | empId=35970 | query called at=11:19:45.579
2026-03-27 11:19:45.622 | step 2 | route=IT_TicketPost | empId=35970 | query=IT_Ticket_Save_SPOC | queryMs=40.2
2026-03-27 11:19:45.623 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=44.55 | totalMs=44.55
2026-03-27 11:19:45.624 | step 1 | route=IT_TicketPost | empId=35970 | query called at=11:19:45.624
2026-03-27 11:19:45.626 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-03-27 11:19:45.626 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=2.76 | totalMs=2.76
2026-03-27 11:19:45.852 | step 1 | route=IT_Ticket | empId=35970 | query called at=11:19:45.852
2026-03-27 11:19:45.866 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=13.44
2026-03-27 11:19:45.875 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-03-27 11:19:45.883 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=8.11
2026-03-27 11:19:45.892 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-03-27 11:19:45.900 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=8.28
2026-03-27 11:19:45.976 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=75.41
2026-03-27 11:19:45.976 | step 3 | route=IT_Ticket | empId=35970 | apiMs=124.22 | totalMs=124.22
2026-03-27 11:19:45.977 | step 1 | route=IT_Ticket | empId=35970 | query called at=11:19:45.977
2026-03-27 11:19:45.979 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.74
2026-03-27 11:19:45.981 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 11:19:45.982 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-27 11:19:45.982 | step 3 | route=IT_Ticket | empId=35970 | apiMs=5.16 | totalMs=5.16
2026-03-27 11:28:19.563 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=11:28:19.563
2026-03-27 11:28:19.606 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=41.97
2026-03-27 11:28:19.609 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=46.30 | totalMs=46.30
2026-03-27 11:28:20.430 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:28:20.430
2026-03-27 11:28:29.663 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=11:28:29.663
2026-03-27 11:28:29.703 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=38.39
2026-03-27 11:28:29.705 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=41.75 | totalMs=41.75
2026-03-27 11:28:29.705 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=11:28:29.705
2026-03-27 11:28:29.708 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-27 11:28:29.709 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-27 11:28:29.711 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-27 11:28:29.711 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=5.64 | totalMs=5.64
2026-03-27 11:28:35.807 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=11:28:35.807
2026-03-27 11:28:35.824 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=16.08
2026-03-27 11:28:35.824 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=17.00 | totalMs=17.00
2026-03-27 11:28:36.973 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:28:36.973
2026-03-27 11:28:46.948 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:28:46.948
2026-03-27 11:28:46.971 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=22.46
2026-03-27 11:28:46.973 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-27 11:28:46.974 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-27 11:28:46.975 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-27 11:28:46.991 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=15.09
2026-03-27 11:28:47.029 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=38.08
2026-03-27 11:28:47.030 | step 3 | route=IT_Ticket | empId=49869 | apiMs=81.98 | totalMs=81.98
2026-03-27 11:28:47.030 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:28:47.030
2026-03-27 11:28:47.048 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=17.42
2026-03-27 11:28:47.050 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-27 11:28:47.051 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-27 11:28:47.051 | step 3 | route=IT_Ticket | empId=49869 | apiMs=21.07 | totalMs=21.07
2026-03-27 11:29:04.342 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=11:29:04.342
2026-03-27 11:29:04.577 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=233.8
2026-03-27 11:29:04.577 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=235.30 | totalMs=235.30
2026-03-27 11:29:06.507 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=11:29:06.507
2026-03-27 11:29:06.519 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-03-27 11:29:06.522 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=14.97 | totalMs=14.97
2026-03-27 11:29:27.145 | step 1 | route=IT_TicketPost | empId=49869 | query called at=11:29:27.145
2026-03-27 11:29:27.157 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-27 11:29:27.157 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=11.69 | totalMs=11.69
2026-03-27 11:29:27.158 | step 1 | route=IT_TicketPost | empId=49869 | query called at=11:29:27.158
2026-03-27 11:29:27.205 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=47.22
2026-03-27 11:29:27.208 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=50.14 | totalMs=50.14
2026-03-27 11:29:27.208 | step 1 | route=IT_TicketPost | empId=49869 | query called at=11:29:27.208
2026-03-27 11:29:27.211 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-27 11:29:27.211 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.59 | totalMs=2.59
2026-03-27 11:29:29.190 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:29:29.190
2026-03-27 11:29:29.200 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-27 11:29:29.202 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-27 11:29:29.203 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-27 11:29:29.205 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 11:29:29.206 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-27 11:29:29.246 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=39.3
2026-03-27 11:29:29.246 | step 3 | route=IT_Ticket | empId=49869 | apiMs=56.55 | totalMs=56.55
2026-03-27 11:29:29.247 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:29:29.247
2026-03-27 11:29:29.249 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-27 11:29:29.250 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-27 11:29:29.252 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-27 11:29:29.252 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.17 | totalMs=5.17
2026-03-27 11:30:54.763 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:30:54.763
2026-03-27 11:30:54.775 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-03-27 11:30:54.776 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-27 11:30:54.778 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-27 11:30:54.779 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-27 11:30:54.780 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-27 11:30:54.800 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=19.66
2026-03-27 11:30:54.800 | step 3 | route=IT_Ticket | empId=40822 | apiMs=36.80 | totalMs=36.80
2026-03-27 11:30:54.802 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:30:54.802
2026-03-27 11:30:54.803 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-27 11:30:54.804 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-27 11:30:54.805 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-27 11:30:54.806 | step 3 | route=IT_Ticket | empId=40822 | apiMs=3.98 | totalMs=3.98
2026-03-27 11:31:09.459 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=11:31:09.459
2026-03-27 11:31:09.720 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=261.15
2026-03-27 11:31:09.721 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=262.38 | totalMs=262.38
2026-03-27 11:31:11.345 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=11:31:11.345
2026-03-27 11:31:11.357 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-27 11:31:11.360 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=14.42 | totalMs=14.42
2026-03-27 11:32:03.904 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:32:03.904
2026-03-27 11:32:03.914 | step 2 | route=IT_TicketPost | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-27 11:32:03.918 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=13.59 | totalMs=13.59
2026-03-27 11:32:03.921 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:32:03.921
2026-03-27 11:32:03.936 | step 2 | route=IT_TicketPost | empId=40822 | query=IT_Ticket_Save_SPOC | queryMs=12.8
2026-03-27 11:32:03.938 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=17.67 | totalMs=17.67
2026-03-27 11:32:03.939 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:32:03.939
2026-03-27 11:32:03.956 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.12
2026-03-27 11:32:03.956 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=17.59 | totalMs=17.59
2026-03-27 11:32:03.957 | step 1 | route=IT_TicketPost | empId=40822 | query called at=11:32:03.957
2026-03-27 11:32:03.958 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-27 11:32:03.959 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=1.80 | totalMs=1.80
2026-03-27 11:32:04.178 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:32:04.178
2026-03-27 11:32:04.188 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-03-27 11:32:04.190 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-27 11:32:04.191 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-27 11:32:04.192 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-27 11:32:04.194 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-27 11:32:04.225 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=31.05
2026-03-27 11:32:04.226 | step 3 | route=IT_Ticket | empId=40822 | apiMs=47.16 | totalMs=47.16
2026-03-27 11:32:04.226 | step 1 | route=IT_Ticket | empId=40822 | query called at=11:32:04.226
2026-03-27 11:32:04.228 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-27 11:32:04.229 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-27 11:32:04.230 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-27 11:32:04.230 | step 3 | route=IT_Ticket | empId=40822 | apiMs=4.12 | totalMs=4.12
2026-03-27 11:39:37.130 | step 1 | route=IT_Ticket_Report | empId=24245 | query called at=11:39:37.130
2026-03-27 11:39:37.464 | step 2 | route=IT_Ticket_Report | empId=24245 | query=kpi_it_ticket_report_page_proc | queryMs=332.4
2026-03-27 11:39:37.464 | step 3 | route=IT_Ticket_Report | empId=24245 | apiMs=334.13 | totalMs=334.13
2026-03-27 11:39:38.955 | step 4 | route=pageRenderd | empId=24245 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:39:38.955
2026-03-27 11:39:43.970 | step 1 | route=IT_Ticket | empId=24245 | query called at=11:39:43.970
2026-03-27 11:39:43.993 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=22.4
2026-03-27 11:39:43.997 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-27 11:39:44.002 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-27 11:39:44.006 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-27 11:39:44.019 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=12.31
2026-03-27 11:39:44.039 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=19.98
2026-03-27 11:39:44.039 | step 3 | route=IT_Ticket | empId=24245 | apiMs=69.97 | totalMs=69.97
2026-03-27 11:39:44.040 | step 1 | route=IT_Ticket | empId=24245 | query called at=11:39:44.040
2026-03-27 11:39:44.051 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=10.15
2026-03-27 11:39:44.052 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-27 11:39:44.053 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-27 11:39:44.054 | step 3 | route=IT_Ticket | empId=24245 | apiMs=13.47 | totalMs=13.47
2026-03-27 11:39:59.509 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24245 | query called at=11:39:59.509
2026-03-27 11:39:59.940 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=429.63
2026-03-27 11:39:59.941 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24245 | apiMs=431.90 | totalMs=431.90
2026-03-27 11:40:03.600 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24245 | query called at=11:40:03.600
2026-03-27 11:40:03.612 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-03-27 11:40:03.615 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24245 | apiMs=15.03 | totalMs=15.03
2026-03-27 11:45:36.500 | step 1 | route=IT_TicketPost | empId=24245 | query called at=11:45:36.500
2026-03-27 11:45:36.510 | step 2 | route=IT_TicketPost | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-27 11:45:36.513 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=13.57 | totalMs=13.57
2026-03-27 11:45:36.516 | step 1 | route=IT_TicketPost | empId=24245 | query called at=11:45:36.516
2026-03-27 11:45:36.545 | step 2 | route=IT_TicketPost | empId=24245 | query=IT_Ticket_Save_SPOC | queryMs=26.1
2026-03-27 11:45:36.547 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=30.88 | totalMs=30.88
2026-03-27 11:45:36.548 | step 1 | route=IT_TicketPost | empId=24245 | query called at=11:45:36.548
2026-03-27 11:45:36.550 | step 2 | route=IT_TicketPost | empId=24245 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-27 11:45:36.551 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=3.05 | totalMs=3.05
2026-03-27 11:45:36.551 | step 1 | route=IT_TicketPost | empId=24245 | query called at=11:45:36.551
2026-03-27 11:45:36.553 | step 2 | route=IT_TicketPost | empId=24245 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-27 11:45:36.553 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=2.12 | totalMs=2.12
2026-03-27 11:45:39.380 | step 1 | route=IT_Ticket | empId=24245 | query called at=11:45:39.380
2026-03-27 11:45:39.392 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-27 11:45:39.397 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-27 11:45:39.402 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-27 11:45:39.403 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-27 11:45:39.425 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=21.98
2026-03-27 11:45:39.463 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=37.43
2026-03-27 11:45:39.464 | step 3 | route=IT_Ticket | empId=24245 | apiMs=83.29 | totalMs=83.29
2026-03-27 11:45:39.464 | step 1 | route=IT_Ticket | empId=24245 | query called at=11:45:39.464
2026-03-27 11:45:39.466 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-27 11:45:39.467 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-27 11:45:39.469 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-27 11:45:39.469 | step 3 | route=IT_Ticket | empId=24245 | apiMs=4.79 | totalMs=4.79
2026-03-27 11:47:46.103 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=11:47:46.103
2026-03-27 11:47:46.151 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=46.86
2026-03-27 11:47:46.154 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=50.41 | totalMs=50.41
2026-03-27 11:47:46.516 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:46.516
2026-03-27 11:47:50.263 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=11:47:50.263
2026-03-27 11:47:50.306 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=39.79
2026-03-27 11:47:50.311 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=47.55 | totalMs=47.55
2026-03-27 11:47:50.311 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=11:47:50.311
2026-03-27 11:47:50.314 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-27 11:47:50.315 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-27 11:47:50.316 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-03-27 11:47:50.316 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.11 | totalMs=5.11
2026-03-27 11:47:53.783 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=11:47:53.783
2026-03-27 11:47:53.799 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=14.79
2026-03-27 11:47:53.799 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=15.86 | totalMs=15.86
2026-03-27 11:47:54.128 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:54.128
2026-03-27 11:53:12.942 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:53:12.942
2026-03-27 11:56:56.234 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:56:56.234
2026-03-27 11:56:56.270 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=35.56
2026-03-27 11:56:56.272 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-27 11:56:56.273 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-27 11:56:56.275 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-27 11:56:56.298 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=23.19
2026-03-27 11:56:56.333 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=33.97
2026-03-27 11:56:56.333 | step 3 | route=IT_Ticket | empId=28059 | apiMs=99.16 | totalMs=99.16
2026-03-27 11:56:56.334 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:56:56.334
2026-03-27 11:56:56.353 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=18.02
2026-03-27 11:56:56.354 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-27 11:56:56.355 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 11:56:56.356 | step 3 | route=IT_Ticket | empId=28059 | apiMs=21.48 | totalMs=21.48
2026-03-27 11:57:02.295 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=11:57:02.295
2026-03-27 11:57:02.640 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=345
2026-03-27 11:57:02.641 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=346.29 | totalMs=346.29
2026-03-27 11:57:06.259 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=11:57:06.259
2026-03-27 11:57:06.269 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-27 11:57:06.273 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=13.51 | totalMs=13.51
2026-03-27 11:57:33.364 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:57:33.364
2026-03-27 11:57:33.375 | step 2 | route=IT_TicketPost | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-27 11:57:33.378 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=14.40 | totalMs=14.40
2026-03-27 11:57:33.381 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:57:33.381
2026-03-27 11:57:33.394 | step 2 | route=IT_TicketPost | empId=28059 | query=IT_Ticket_Save_SPOC | queryMs=10.62
2026-03-27 11:57:33.396 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=14.86 | totalMs=14.86
2026-03-27 11:57:33.396 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:57:33.396
2026-03-27 11:57:33.399 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-27 11:57:33.399 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=2.64 | totalMs=2.64
2026-03-27 11:57:33.400 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:57:33.400
2026-03-27 11:57:33.401 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-27 11:57:33.401 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=1.77 | totalMs=1.77
2026-03-27 11:57:35.620 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:57:35.620
2026-03-27 11:57:35.631 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-03-27 11:57:35.635 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-27 11:57:35.639 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-27 11:57:35.642 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-27 11:57:35.644 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=1.53
2026-03-27 11:57:35.678 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=33.42
2026-03-27 11:57:35.678 | step 3 | route=IT_Ticket | empId=28059 | apiMs=58.71 | totalMs=58.71
2026-03-27 11:57:35.679 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:57:35.679
2026-03-27 11:57:35.681 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-27 11:57:35.682 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-27 11:57:35.683 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-27 11:57:35.684 | step 3 | route=IT_Ticket | empId=28059 | apiMs=4.60 | totalMs=4.60
2026-03-27 12:03:25.393 | step 1 | route=IT_Ticket | empId=233 | query called at=12:03:25.393
2026-03-27 12:03:25.416 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=22.34
2026-03-27 12:03:25.420 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-27 12:03:25.423 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-27 12:03:25.427 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-27 12:03:25.450 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_it_Ticket_Details | queryMs=22.82
2026-03-27 12:03:25.485 | step 2 | route=IT_Ticket | empId=233 | query=VMS_Comp_login_proc | queryMs=34.54
2026-03-27 12:03:25.485 | step 3 | route=IT_Ticket | empId=233 | apiMs=92.72 | totalMs=92.72
2026-03-27 12:03:25.486 | step 1 | route=IT_Ticket | empId=233 | query called at=12:03:25.486
2026-03-27 12:03:25.504 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=17.2
2026-03-27 12:03:25.505 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-03-27 12:03:25.507 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-27 12:03:25.507 | step 3 | route=IT_Ticket | empId=233 | apiMs=21.13 | totalMs=21.13
2026-03-27 12:03:33.107 | step 1 | route=Ticket_Entry_SPOC_Module | empId=233 | query called at=12:03:33.107
2026-03-27 12:03:33.212 | step 2 | route=Ticket_Entry_SPOC_Module | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=104.23
2026-03-27 12:03:33.213 | step 3 | route=Ticket_Entry_SPOC_Module | empId=233 | apiMs=105.38 | totalMs=105.38
2026-03-27 12:03:36.035 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=233 | query called at=12:03:36.035
2026-03-27 12:03:36.048 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=12.65
2026-03-27 12:03:36.051 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=233 | apiMs=16.38 | totalMs=16.38
2026-03-27 12:06:00.249 | step 1 | route=IT_TicketPost | empId=233 | query called at=12:06:00.249
2026-03-27 12:06:00.301 | step 2 | route=IT_TicketPost | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=51.56
2026-03-27 12:06:00.305 | step 3 | route=IT_TicketPost | empId=233 | apiMs=55.85 | totalMs=55.85
2026-03-27 12:06:00.307 | step 1 | route=IT_TicketPost | empId=233 | query called at=12:06:00.307
2026-03-27 12:06:00.333 | step 2 | route=IT_TicketPost | empId=233 | query=IT_Ticket_Save_SPOC | queryMs=22.76
2026-03-27 12:06:00.335 | step 3 | route=IT_TicketPost | empId=233 | apiMs=27.72 | totalMs=27.72
2026-03-27 12:06:00.335 | step 1 | route=IT_TicketPost | empId=233 | query called at=12:06:00.335
2026-03-27 12:06:00.338 | step 2 | route=IT_TicketPost | empId=233 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-27 12:06:00.338 | step 3 | route=IT_TicketPost | empId=233 | apiMs=2.92 | totalMs=2.92
2026-03-27 12:06:00.339 | step 1 | route=IT_TicketPost | empId=233 | query called at=12:06:00.339
2026-03-27 12:06:00.340 | step 2 | route=IT_TicketPost | empId=233 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-27 12:06:00.341 | step 3 | route=IT_TicketPost | empId=233 | apiMs=1.81 | totalMs=1.81
2026-03-27 12:06:02.165 | step 1 | route=IT_Ticket | empId=233 | query called at=12:06:02.165
2026-03-27 12:06:02.178 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-27 12:06:02.182 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-27 12:06:02.184 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-27 12:06:02.185 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 12:06:02.187 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-27 12:06:02.223 | step 2 | route=IT_Ticket | empId=233 | query=VMS_Comp_login_proc | queryMs=36.05
2026-03-27 12:06:02.224 | step 3 | route=IT_Ticket | empId=233 | apiMs=58.30 | totalMs=58.30
2026-03-27 12:06:02.224 | step 1 | route=IT_Ticket | empId=233 | query called at=12:06:02.224
2026-03-27 12:06:02.226 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-27 12:06:02.227 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-27 12:06:02.228 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-27 12:06:02.229 | step 3 | route=IT_Ticket | empId=233 | apiMs=4.63 | totalMs=4.63
2026-03-27 12:09:02.171 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:09:02.171
2026-03-27 12:09:02.187 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=15.35
2026-03-27 12:09:02.195 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=5.14
2026-03-27 12:09:02.204 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=5.66
2026-03-27 12:09:02.212 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=5.69
2026-03-27 12:09:02.221 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=8.16
2026-03-27 12:09:02.265 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=43.64
2026-03-27 12:09:02.265 | step 3 | route=IT_Ticket | empId=63984 | apiMs=93.82 | totalMs=93.82
2026-03-27 12:09:02.266 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:09:02.266
2026-03-27 12:09:02.273 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=6.55
2026-03-27 12:09:02.282 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-03-27 12:09:02.283 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 12:09:02.283 | step 3 | route=IT_Ticket | empId=63984 | apiMs=17.22 | totalMs=17.22
2026-03-27 12:09:10.191 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=12:09:10.191
2026-03-27 12:09:10.361 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=169.98
2026-03-27 12:09:10.364 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=173.80 | totalMs=173.80
2026-03-27 12:09:11.807 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=12:09:11.807
2026-03-27 12:09:11.823 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=16.26
2026-03-27 12:09:11.826 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=19.92 | totalMs=19.92
2026-03-27 12:10:56.279 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:10:56.279
2026-03-27 12:10:56.307 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=27.29
2026-03-27 12:10:56.310 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=31.03 | totalMs=31.03
2026-03-27 12:10:56.313 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:10:56.313
2026-03-27 12:10:56.327 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=11.41
2026-03-27 12:10:56.329 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=16.07 | totalMs=16.07
2026-03-27 12:10:56.329 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:10:56.329
2026-03-27 12:10:56.359 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.43
2026-03-27 12:10:56.360 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=30.40 | totalMs=30.40
2026-03-27 12:10:56.360 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:10:56.360
2026-03-27 12:10:56.362 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-27 12:10:56.362 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.72 | totalMs=1.72
2026-03-27 12:10:56.585 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:10:56.585
2026-03-27 12:10:56.597 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-03-27 12:10:56.599 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=2.08
2026-03-27 12:10:56.601 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-27 12:10:56.603 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-27 12:10:56.604 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-27 12:10:56.643 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=38.63
2026-03-27 12:10:56.644 | step 3 | route=IT_Ticket | empId=63984 | apiMs=58.74 | totalMs=58.74
2026-03-27 12:10:56.644 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:10:56.644
2026-03-27 12:10:56.646 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-27 12:10:56.647 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-27 12:10:56.649 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-27 12:10:56.649 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.55 | totalMs=4.55
2026-03-27 12:10:56.703 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:56.703
2026-03-27 12:21:54.064 | step 1 | route=IT_Ticket | empId=57442 | query called at=12:21:54.064
2026-03-27 12:21:54.099 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=33.63
2026-03-27 12:21:54.101 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-27 12:21:54.102 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 12:21:54.104 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-27 12:21:54.126 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=22.14
2026-03-27 12:21:54.162 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=34.85
2026-03-27 12:21:54.162 | step 3 | route=IT_Ticket | empId=57442 | apiMs=97.73 | totalMs=97.73
2026-03-27 12:21:54.163 | step 1 | route=IT_Ticket | empId=57442 | query called at=12:21:54.163
2026-03-27 12:21:54.180 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=17.38
2026-03-27 12:21:54.182 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-27 12:21:54.183 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-27 12:21:54.184 | step 3 | route=IT_Ticket | empId=57442 | apiMs=20.87 | totalMs=20.87
2026-03-27 12:22:26.970 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=12:22:26.970
2026-03-27 12:22:27.244 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=272.61
2026-03-27 12:22:27.247 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=276.37 | totalMs=276.37
2026-03-27 12:22:34.688 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=12:22:34.688
2026-03-27 12:22:36.130 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1441.49
2026-03-27 12:22:36.131 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=1,442.74 | totalMs=1,442.74
2026-03-27 12:23:34.468 | step 1 | route=IT_TicketPost | empId=57442 | query called at=12:23:34.468
2026-03-27 12:23:34.478 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-03-27 12:23:34.481 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=13.41 | totalMs=13.41
2026-03-27 12:23:34.484 | step 1 | route=IT_TicketPost | empId=57442 | query called at=12:23:34.484
2026-03-27 12:23:34.533 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=46.88
2026-03-27 12:23:34.535 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=51.28 | totalMs=51.28
2026-03-27 12:23:34.535 | step 1 | route=IT_TicketPost | empId=57442 | query called at=12:23:34.535
2026-03-27 12:23:34.538 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-27 12:23:34.538 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.61 | totalMs=2.61
2026-03-27 12:23:37.421 | step 1 | route=IT_Ticket | empId=57442 | query called at=12:23:37.421
2026-03-27 12:23:37.431 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-27 12:23:37.436 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-27 12:23:37.440 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-27 12:23:37.443 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-27 12:23:37.445 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-27 12:23:37.479 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=34.05
2026-03-27 12:23:37.480 | step 3 | route=IT_Ticket | empId=57442 | apiMs=58.59 | totalMs=58.59
2026-03-27 12:23:37.480 | step 1 | route=IT_Ticket | empId=57442 | query called at=12:23:37.480
2026-03-27 12:23:37.482 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-27 12:23:37.483 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-27 12:23:37.485 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-27 12:23:37.485 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.77 | totalMs=4.77
2026-03-27 12:25:55.082 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=12:25:55.082
2026-03-27 12:25:55.146 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=62.79
2026-03-27 12:25:55.146 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=63.94 | totalMs=63.94
2026-03-27 12:25:55.593 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:25:55.593
2026-03-27 12:26:01.233 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=12:26:01.233
2026-03-27 12:26:01.287 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=53.76
2026-03-27 12:26:01.293 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=60.07 | totalMs=60.07
2026-03-27 12:26:01.296 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=12:26:01.296
2026-03-27 12:26:01.301 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-27 12:26:01.303 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-27 12:26:01.305 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-27 12:26:01.305 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=8.75 | totalMs=8.75
2026-03-27 12:26:03.272 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=12:26:03.272
2026-03-27 12:26:03.293 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=20.18
2026-03-27 12:26:03.294 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=21.14 | totalMs=21.14
2026-03-27 12:26:03.688 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:03.688
2026-03-27 12:29:17.857 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:29:17.857
2026-03-27 12:29:17.907 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=48.97
2026-03-27 12:29:17.915 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=5.41
2026-03-27 12:29:17.919 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-27 12:29:17.923 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-27 12:29:17.946 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=22.67
2026-03-27 12:29:17.980 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=33.58
2026-03-27 12:29:17.980 | step 3 | route=IT_Ticket | empId=46973 | apiMs=122.90 | totalMs=122.90
2026-03-27 12:29:17.981 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:29:17.981
2026-03-27 12:29:17.999 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=17.44
2026-03-27 12:29:18.000 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-27 12:29:18.001 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-27 12:29:18.002 | step 3 | route=IT_Ticket | empId=46973 | apiMs=20.90 | totalMs=20.90
2026-03-27 12:29:24.023 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=12:29:24.023
2026-03-27 12:29:24.452 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=428.84
2026-03-27 12:29:24.455 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=432.49 | totalMs=432.49
2026-03-27 12:29:30.344 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=12:29:30.344
2026-03-27 12:29:30.356 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-03-27 12:29:30.359 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=15.65 | totalMs=15.65
2026-03-27 12:29:57.159 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:29:57.159
2026-03-27 12:29:57.170 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-27 12:29:57.173 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=13.56 | totalMs=13.56
2026-03-27 12:29:57.175 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:29:57.175
2026-03-27 12:29:57.230 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=52.02
2026-03-27 12:29:57.233 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=57.84 | totalMs=57.84
2026-03-27 12:29:57.234 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:29:57.234
2026-03-27 12:29:57.236 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-27 12:29:57.236 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.61 | totalMs=2.61
2026-03-27 12:29:59.130 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:29:59.130
2026-03-27 12:29:59.141 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-27 12:29:59.142 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-27 12:29:59.145 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.84
2026-03-27 12:29:59.147 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.95
2026-03-27 12:29:59.148 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-27 12:29:59.185 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=36.18
2026-03-27 12:29:59.185 | step 3 | route=IT_Ticket | empId=46973 | apiMs=55.15 | totalMs=55.15
2026-03-27 12:29:59.186 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:29:59.186
2026-03-27 12:29:59.188 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-27 12:29:59.189 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-27 12:29:59.190 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-27 12:29:59.190 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.48 | totalMs=4.48
2026-03-27 12:30:01.335 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=12:30:01.335
2026-03-27 12:30:01.357 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=20.93
2026-03-27 12:30:01.360 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=25.01 | totalMs=25.01
2026-03-27 12:30:01.821 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:30:01.821
2026-03-27 12:30:08.088 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:30:08.088
2026-03-27 12:30:08.099 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-03-27 12:30:08.101 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-27 12:30:08.102 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-27 12:30:08.104 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-27 12:30:08.105 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-03-27 12:30:08.144 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=38.21
2026-03-27 12:30:08.144 | step 3 | route=IT_Ticket | empId=46985 | apiMs=55.82 | totalMs=55.82
2026-03-27 12:30:08.145 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:30:08.145
2026-03-27 12:30:08.147 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-27 12:30:08.148 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-27 12:30:08.149 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-27 12:30:08.150 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.58 | totalMs=4.58
2026-03-27 12:30:09.509 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:30:09.509
2026-03-27 12:30:09.520 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-27 12:30:09.524 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-27 12:30:09.527 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-27 12:30:09.531 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-27 12:30:09.532 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-27 12:30:09.557 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=24.51
2026-03-27 12:30:09.557 | step 3 | route=IT_Ticket | empId=46982 | apiMs=48.17 | totalMs=48.17
2026-03-27 12:30:09.559 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:30:09.559
2026-03-27 12:30:09.560 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-27 12:30:09.562 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-27 12:30:09.563 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-27 12:30:09.563 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.36 | totalMs=4.36
2026-03-27 12:30:14.916 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=12:30:14.916
2026-03-27 12:30:14.941 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=IT_Ticket_Update_SPOC | queryMs=24.4
2026-03-27 12:30:14.947 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=30.42 | totalMs=30.42
2026-03-27 12:30:14.949 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=12:30:14.949
2026-03-27 12:30:14.953 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-27 12:30:14.955 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-27 12:30:14.956 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-27 12:30:14.957 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=7.48 | totalMs=7.48
2026-03-27 12:30:15.186 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=12:30:15.186
2026-03-27 12:30:15.203 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=15.99
2026-03-27 12:30:15.203 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=17.01 | totalMs=17.01
2026-03-27 12:30:15.544 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:30:15.544
2026-03-27 12:30:15.941 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=12:30:15.941
2026-03-27 12:30:16.113 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=171.3
2026-03-27 12:30:16.114 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=172.34 | totalMs=172.34
2026-03-27 12:30:17.310 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=12:30:17.310
2026-03-27 12:30:17.325 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=14.41
2026-03-27 12:30:17.329 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=18.94 | totalMs=18.94
2026-03-27 12:30:36.541 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:30:36.541
2026-03-27 12:30:36.553 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-27 12:30:36.556 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.07 | totalMs=14.07
2026-03-27 12:30:36.558 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:30:36.558
2026-03-27 12:30:36.574 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=13.16
2026-03-27 12:30:36.577 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=18.68 | totalMs=18.68
2026-03-27 12:30:36.577 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:30:36.577
2026-03-27 12:30:36.580 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-27 12:30:36.580 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.64 | totalMs=2.64
2026-03-27 12:30:36.804 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:30:36.804
2026-03-27 12:30:36.814 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-27 12:30:36.816 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-27 12:30:36.818 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-27 12:30:36.819 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-27 12:30:36.821 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-27 12:30:36.857 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=35.45
2026-03-27 12:30:36.857 | step 3 | route=IT_Ticket | empId=46985 | apiMs=53.02 | totalMs=53.02
2026-03-27 12:30:36.858 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:30:36.858
2026-03-27 12:30:36.859 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-27 12:30:36.861 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-27 12:30:36.862 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-27 12:30:36.863 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.92 | totalMs=4.92
2026-03-27 12:30:43.915 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=12:30:43.915
2026-03-27 12:30:44.232 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=316.09
2026-03-27 12:30:44.235 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=320.06 | totalMs=320.06
2026-03-27 12:30:46.199 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=12:30:46.199
2026-03-27 12:30:46.210 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-27 12:30:46.213 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=14.73 | totalMs=14.73
2026-03-27 12:32:19.830 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:32:19.830
2026-03-27 12:32:19.841 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-27 12:32:19.844 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=14.24 | totalMs=14.24
2026-03-27 12:32:19.847 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:32:19.847
2026-03-27 12:32:19.894 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=44.15
2026-03-27 12:32:19.896 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=49.13 | totalMs=49.13
2026-03-27 12:32:19.896 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:32:19.896
2026-03-27 12:32:19.899 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-27 12:32:19.899 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=2.57 | totalMs=2.57
2026-03-27 12:32:22.518 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:32:22.518
2026-03-27 12:32:22.529 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-27 12:32:22.531 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-27 12:32:22.532 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-27 12:32:22.534 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-27 12:32:22.536 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-27 12:32:22.571 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=35.1
2026-03-27 12:32:22.571 | step 3 | route=IT_Ticket | empId=46982 | apiMs=53.19 | totalMs=53.19
2026-03-27 12:32:22.572 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:32:22.572
2026-03-27 12:32:22.574 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-27 12:32:22.575 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-27 12:32:22.576 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-27 12:32:22.577 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.49 | totalMs=4.49
2026-03-27 12:33:22.379 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:33:22.379
2026-03-27 12:33:22.390 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-27 12:33:22.394 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-27 12:33:22.397 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-27 12:33:22.401 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 12:33:22.403 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-27 12:33:22.433 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=29.88
2026-03-27 12:33:22.433 | step 3 | route=IT_Ticket | empId=46982 | apiMs=54.17 | totalMs=54.17
2026-03-27 12:33:22.435 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:33:22.435
2026-03-27 12:33:22.436 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-27 12:33:22.438 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-27 12:33:22.439 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-27 12:33:22.439 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.53 | totalMs=4.53
2026-03-27 12:33:58.870 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:33:58.870
2026-03-27 12:33:58.901 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=30.4
2026-03-27 12:33:58.904 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=34.14 | totalMs=34.14
2026-03-27 12:33:59.666 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:33:59.666
2026-03-27 12:34:03.235 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:34:03.235
2026-03-27 12:34:03.537 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=301.58
2026-03-27 12:34:03.543 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=307.61 | totalMs=307.61
2026-03-27 12:34:03.546 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:34:03.546
2026-03-27 12:34:03.550 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-27 12:34:03.551 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-27 12:34:03.552 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-27 12:34:03.553 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=7.30 | totalMs=7.30
2026-03-27 12:34:06.759 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:34:06.759
2026-03-27 12:34:06.775 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=15.48
2026-03-27 12:34:06.775 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=16.52 | totalMs=16.52
2026-03-27 12:34:07.394 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:34:07.394
2026-03-27 12:34:54.068 | step 1 | route=IT_Ticket_Report | empId=29310 | query called at=12:34:54.068
2026-03-27 12:34:54.473 | step 2 | route=IT_Ticket_Report | empId=29310 | query=kpi_it_ticket_report_page_proc | queryMs=404.21
2026-03-27 12:34:54.473 | step 3 | route=IT_Ticket_Report | empId=29310 | apiMs=405.70 | totalMs=405.70
2026-03-27 12:34:55.107 | step 4 | route=pageRenderd | empId=29310 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:34:55.107
2026-03-27 12:35:20.732 | step 1 | route=IT_Ticket | empId=29310 | query called at=12:35:20.732
2026-03-27 12:35:20.743 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-27 12:35:20.745 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-27 12:35:20.746 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-27 12:35:20.748 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-27 12:35:20.749 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-27 12:35:20.784 | step 2 | route=IT_Ticket | empId=29310 | query=VMS_Comp_login_proc | queryMs=34.34
2026-03-27 12:35:20.784 | step 3 | route=IT_Ticket | empId=29310 | apiMs=52.21 | totalMs=52.21
2026-03-27 12:35:20.785 | step 1 | route=IT_Ticket | empId=29310 | query called at=12:35:20.785
2026-03-27 12:35:20.787 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-27 12:35:20.789 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-27 12:35:20.790 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-27 12:35:20.791 | step 3 | route=IT_Ticket | empId=29310 | apiMs=5.58 | totalMs=5.58
2026-03-27 12:37:21.752 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29310 | query called at=12:37:21.752
2026-03-27 12:37:22.181 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=428.48
2026-03-27 12:37:22.185 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29310 | apiMs=432.35 | totalMs=432.35
2026-03-27 12:37:32.519 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29310 | query called at=12:37:32.519
2026-03-27 12:37:32.531 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=11.99
2026-03-27 12:37:32.534 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29310 | apiMs=15.66 | totalMs=15.66
2026-03-27 12:37:44.277 | step 1 | route=IT_Ticket | empId=29310 | query called at=12:37:44.277
2026-03-27 12:37:44.288 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-03-27 12:37:44.292 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-27 12:37:44.296 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-27 12:37:44.300 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 12:37:44.302 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_it_Ticket_Details | queryMs=1.52
2026-03-27 12:37:44.339 | step 2 | route=IT_Ticket | empId=29310 | query=VMS_Comp_login_proc | queryMs=36.79
2026-03-27 12:37:44.339 | step 3 | route=IT_Ticket | empId=29310 | apiMs=62.43 | totalMs=62.43
2026-03-27 12:37:44.340 | step 1 | route=IT_Ticket | empId=29310 | query called at=12:37:44.340
2026-03-27 12:37:44.342 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-27 12:37:44.343 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-27 12:37:44.345 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-27 12:37:44.345 | step 3 | route=IT_Ticket | empId=29310 | apiMs=5.15 | totalMs=5.15
2026-03-27 12:41:59.173 | step 1 | route=IT_Ticket | empId=63916 | query called at=12:41:59.173
2026-03-27 12:41:59.207 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=33.21
2026-03-27 12:41:59.211 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-27 12:41:59.215 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-27 12:41:59.218 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-27 12:41:59.236 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_it_Ticket_Details | queryMs=17.84
2026-03-27 12:41:59.267 | step 2 | route=IT_Ticket | empId=63916 | query=VMS_Comp_login_proc | queryMs=30
2026-03-27 12:41:59.267 | step 3 | route=IT_Ticket | empId=63916 | apiMs=94.26 | totalMs=94.26
2026-03-27 12:41:59.268 | step 1 | route=IT_Ticket | empId=63916 | query called at=12:41:59.268
2026-03-27 12:41:59.284 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=14.4
2026-03-27 12:41:59.285 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-27 12:41:59.287 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-27 12:41:59.287 | step 3 | route=IT_Ticket | empId=63916 | apiMs=19.17 | totalMs=19.17
2026-03-27 12:42:12.140 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63916 | query called at=12:42:12.140
2026-03-27 12:42:12.279 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=137.55
2026-03-27 12:42:12.279 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63916 | apiMs=139.45 | totalMs=139.45
2026-03-27 12:42:14.323 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63916 | query called at=12:42:14.323
2026-03-27 12:42:14.334 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-27 12:42:14.337 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63916 | apiMs=14.05 | totalMs=14.05
2026-03-27 12:42:29.887 | step 1 | route=IT_TicketPost | empId=63916 | query called at=12:42:29.887
2026-03-27 12:42:29.899 | step 2 | route=IT_TicketPost | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-03-27 12:42:29.900 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=12.30 | totalMs=12.30
2026-03-27 12:42:29.901 | step 1 | route=IT_TicketPost | empId=63916 | query called at=12:42:29.901
2026-03-27 12:42:29.920 | step 2 | route=IT_TicketPost | empId=63916 | query=IT_Ticket_Save_SPOC | queryMs=18.71
2026-03-27 12:42:29.925 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=24.63 | totalMs=24.63
2026-03-27 12:42:29.926 | step 1 | route=IT_TicketPost | empId=63916 | query called at=12:42:29.926
2026-03-27 12:42:29.956 | step 2 | route=IT_TicketPost | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.05
2026-03-27 12:42:29.957 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=30.87 | totalMs=30.87
2026-03-27 12:42:29.957 | step 1 | route=IT_TicketPost | empId=63916 | query called at=12:42:29.957
2026-03-27 12:42:29.959 | step 2 | route=IT_TicketPost | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-27 12:42:29.959 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=1.89 | totalMs=1.89
2026-03-27 12:42:33.079 | step 1 | route=IT_Ticket | empId=63916 | query called at=12:42:33.079
2026-03-27 12:42:33.090 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-27 12:42:33.092 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-27 12:42:33.093 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 12:42:33.095 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-27 12:42:33.096 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-27 12:42:33.137 | step 2 | route=IT_Ticket | empId=63916 | query=VMS_Comp_login_proc | queryMs=40.41
2026-03-27 12:42:33.137 | step 3 | route=IT_Ticket | empId=63916 | apiMs=57.94 | totalMs=57.94
2026-03-27 12:42:33.138 | step 1 | route=IT_Ticket | empId=63916 | query called at=12:42:33.138
2026-03-27 12:42:33.140 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-27 12:42:33.141 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-27 12:42:33.142 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-27 12:42:33.143 | step 3 | route=IT_Ticket | empId=63916 | apiMs=4.85 | totalMs=4.85
2026-03-27 12:42:37.090 | step 1 | route=IT_Ticket_Report | empId=63916 | query called at=12:42:37.090
2026-03-27 12:42:37.157 | step 2 | route=IT_Ticket_Report | empId=63916 | query=kpi_it_ticket_report_page_proc | queryMs=65.92
2026-03-27 12:42:37.160 | step 3 | route=IT_Ticket_Report | empId=63916 | apiMs=69.83 | totalMs=69.83
2026-03-27 12:42:37.731 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:42:37.731
2026-03-27 12:43:59.519 | step 1 | route=IT_Ticket | empId=59911 | query called at=12:43:59.519
2026-03-27 12:43:59.532 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=12.16
2026-03-27 12:43:59.534 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-03-27 12:43:59.536 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 12:43:59.537 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 12:43:59.539 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-27 12:43:59.576 | step 2 | route=IT_Ticket | empId=59911 | query=VMS_Comp_login_proc | queryMs=36.48
2026-03-27 12:43:59.576 | step 3 | route=IT_Ticket | empId=59911 | apiMs=57.21 | totalMs=57.21
2026-03-27 12:43:59.577 | step 1 | route=IT_Ticket | empId=59911 | query called at=12:43:59.577
2026-03-27 12:43:59.578 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-27 12:43:59.580 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-27 12:43:59.581 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-27 12:43:59.582 | step 3 | route=IT_Ticket | empId=59911 | apiMs=4.91 | totalMs=4.91
2026-03-27 12:44:08.264 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59911 | query called at=12:44:08.264
2026-03-27 12:44:08.531 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=266.48
2026-03-27 12:44:08.535 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59911 | apiMs=270.79 | totalMs=270.79
2026-03-27 12:44:10.482 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59911 | query called at=12:44:10.482
2026-03-27 12:44:10.498 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=14.82
2026-03-27 12:44:10.501 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59911 | apiMs=18.56 | totalMs=18.56
2026-03-27 12:45:14.906 | step 1 | route=IT_TicketPost | empId=59911 | query called at=12:45:14.906
2026-03-27 12:45:14.918 | step 2 | route=IT_TicketPost | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-03-27 12:45:14.921 | step 3 | route=IT_TicketPost | empId=59911 | apiMs=14.31 | totalMs=14.31
2026-03-27 12:45:14.923 | step 1 | route=IT_TicketPost | empId=59911 | query called at=12:45:14.923
2026-03-27 12:45:14.955 | step 2 | route=IT_TicketPost | empId=59911 | query=IT_Ticket_Save_SPOC | queryMs=28.82
2026-03-27 12:45:14.959 | step 3 | route=IT_TicketPost | empId=59911 | apiMs=36.20 | totalMs=36.20
2026-03-27 12:45:14.960 | step 1 | route=IT_TicketPost | empId=59911 | query called at=12:45:14.960
2026-03-27 12:45:14.962 | step 2 | route=IT_TicketPost | empId=59911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-27 12:45:14.962 | step 3 | route=IT_TicketPost | empId=59911 | apiMs=2.54 | totalMs=2.54
2026-03-27 12:45:14.963 | step 1 | route=IT_TicketPost | empId=59911 | query called at=12:45:14.963
2026-03-27 12:45:14.964 | step 2 | route=IT_TicketPost | empId=59911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-27 12:45:14.965 | step 3 | route=IT_TicketPost | empId=59911 | apiMs=1.71 | totalMs=1.71
2026-03-27 12:45:15.193 | step 1 | route=IT_Ticket | empId=59911 | query called at=12:45:15.193
2026-03-27 12:45:15.204 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-27 12:45:15.206 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-27 12:45:15.207 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-27 12:45:15.209 | step 2 | route=IT_Ticket | empId=59911 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-27 12:45:15.210 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-27 12:45:15.248 | step 2 | route=IT_Ticket | empId=59911 | query=VMS_Comp_login_proc | queryMs=37.3
2026-03-27 12:45:15.248 | step 3 | route=IT_Ticket | empId=59911 | apiMs=55.15 | totalMs=55.15
2026-03-27 12:45:15.249 | step 1 | route=IT_Ticket | empId=59911 | query called at=12:45:15.249
2026-03-27 12:45:15.251 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-27 12:45:15.252 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-27 12:45:15.253 | step 2 | route=IT_Ticket | empId=59911 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-27 12:45:15.253 | step 3 | route=IT_Ticket | empId=59911 | apiMs=4.46 | totalMs=4.46
2026-03-27 12:46:05.239 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:46:05.239
2026-03-27 12:46:05.297 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=56.9
2026-03-27 12:46:05.297 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=58.03 | totalMs=58.03
2026-03-27 12:46:06.556 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:46:06.556
2026-03-27 12:46:13.700 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:46:13.700
2026-03-27 12:46:13.762 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=61.14
2026-03-27 12:46:13.765 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=64.67 | totalMs=64.67
2026-03-27 12:46:13.765 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:46:13.765
2026-03-27 12:46:13.767 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-27 12:46:13.769 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-27 12:46:13.770 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-27 12:46:13.770 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.29 | totalMs=5.29
2026-03-27 12:46:16.937 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:46:16.937
2026-03-27 12:46:16.968 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.45
2026-03-27 12:46:16.969 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.76 | totalMs=31.76
2026-03-27 12:46:17.356 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:46:17.356
2026-03-27 12:46:28.954 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:46:28.954
2026-03-27 12:46:28.977 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=21.33
2026-03-27 12:46:28.982 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=27.39 | totalMs=27.39
2026-03-27 12:46:28.982 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:46:28.982
2026-03-27 12:46:28.984 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-27 12:46:28.985 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-27 12:46:28.986 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-27 12:46:28.986 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.24 | totalMs=4.24
2026-03-27 12:46:32.160 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:46:32.160
2026-03-27 12:46:32.193 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=32.61
2026-03-27 12:46:32.196 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.20 | totalMs=36.20
2026-03-27 12:46:33.547 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:46:33.547
2026-03-27 12:46:38.799 | step 1 | route=IT_Ticket_Report | empId=45146 | query called at=12:46:38.799
2026-03-27 12:46:38.836 | step 2 | route=IT_Ticket_Report | empId=45146 | query=kpi_it_ticket_report_page_proc | queryMs=36.34
2026-03-27 12:46:38.839 | step 3 | route=IT_Ticket_Report | empId=45146 | apiMs=39.71 | totalMs=39.71
2026-03-27 12:46:40.317 | step 4 | route=pageRenderd | empId=45146 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:46:40.317
2026-03-27 12:46:41.939 | step 1 | route=IT_Ticket | empId=45146 | query called at=12:46:41.939
2026-03-27 12:46:41.949 | step 2 | route=IT_Ticket | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-27 12:46:41.954 | step 2 | route=IT_Ticket | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-27 12:46:41.958 | step 2 | route=IT_Ticket | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-27 12:46:41.962 | step 2 | route=IT_Ticket | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 12:46:41.963 | step 2 | route=IT_Ticket | empId=45146 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-27 12:46:42.001 | step 2 | route=IT_Ticket | empId=45146 | query=VMS_Comp_login_proc | queryMs=37.84
2026-03-27 12:46:42.002 | step 3 | route=IT_Ticket | empId=45146 | apiMs=62.92 | totalMs=62.92
2026-03-27 12:46:42.002 | step 1 | route=IT_Ticket | empId=45146 | query called at=12:46:42.002
2026-03-27 12:46:42.004 | step 2 | route=IT_Ticket | empId=45146 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-27 12:46:42.006 | step 2 | route=IT_Ticket | empId=45146 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-27 12:46:42.007 | step 2 | route=IT_Ticket | empId=45146 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-27 12:46:42.007 | step 3 | route=IT_Ticket | empId=45146 | apiMs=4.80 | totalMs=4.80
2026-03-27 12:46:55.110 | step 1 | route=Ticket_Entry_SPOC_Module | empId=45146 | query called at=12:46:55.110
2026-03-27 12:46:55.296 | step 2 | route=Ticket_Entry_SPOC_Module | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=185.2
2026-03-27 12:46:55.299 | step 3 | route=Ticket_Entry_SPOC_Module | empId=45146 | apiMs=189.27 | totalMs=189.27
2026-03-27 12:47:02.004 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45146 | query called at=12:47:02.004
2026-03-27 12:47:02.015 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-27 12:47:02.018 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45146 | apiMs=13.76 | totalMs=13.76
2026-03-27 12:47:11.843 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45146 | query called at=12:47:11.843
2026-03-27 12:47:11.857 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=12.8
2026-03-27 12:47:11.859 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45146 | apiMs=16.39 | totalMs=16.39
2026-03-27 12:50:03.487 | step 1 | route=Ticket_Entry_SPOC_Module | empId=45146 | query called at=12:50:03.487
2026-03-27 12:50:03.878 | step 2 | route=Ticket_Entry_SPOC_Module | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=389.95
2026-03-27 12:50:03.878 | step 3 | route=Ticket_Entry_SPOC_Module | empId=45146 | apiMs=391.38 | totalMs=391.38
2026-03-27 12:50:29.336 | step 1 | route=Ticket_Entry_SPOC_Module | empId=45146 | query called at=12:50:29.336
2026-03-27 12:50:29.518 | step 2 | route=Ticket_Entry_SPOC_Module | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=181.34
2026-03-27 12:50:29.519 | step 3 | route=Ticket_Entry_SPOC_Module | empId=45146 | apiMs=182.58 | totalMs=182.58
2026-03-27 12:50:35.262 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45146 | query called at=12:50:35.262
2026-03-27 12:50:35.278 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=14.75
2026-03-27 12:50:35.282 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45146 | apiMs=19.16 | totalMs=19.16
2026-03-27 12:51:18.737 | step 1 | route=IT_TicketPost | empId=45146 | query called at=12:51:18.737
2026-03-27 12:51:18.748 | step 2 | route=IT_TicketPost | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-27 12:51:18.751 | step 3 | route=IT_TicketPost | empId=45146 | apiMs=14.01 | totalMs=14.01
2026-03-27 12:51:18.754 | step 1 | route=IT_TicketPost | empId=45146 | query called at=12:51:18.754
2026-03-27 12:51:18.791 | step 2 | route=IT_TicketPost | empId=45146 | query=IT_Ticket_Save_SPOC | queryMs=33.31
2026-03-27 12:51:18.792 | step 3 | route=IT_TicketPost | empId=45146 | apiMs=37.66 | totalMs=37.66
2026-03-27 12:51:18.792 | step 1 | route=IT_TicketPost | empId=45146 | query called at=12:51:18.792
2026-03-27 12:51:18.795 | step 2 | route=IT_TicketPost | empId=45146 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-27 12:51:18.795 | step 3 | route=IT_TicketPost | empId=45146 | apiMs=2.71 | totalMs=2.71
2026-03-27 12:51:19.023 | step 1 | route=IT_Ticket | empId=45146 | query called at=12:51:19.023
2026-03-27 12:51:19.033 | step 2 | route=IT_Ticket | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-27 12:51:19.035 | step 2 | route=IT_Ticket | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-27 12:51:19.036 | step 2 | route=IT_Ticket | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-27 12:51:19.038 | step 2 | route=IT_Ticket | empId=45146 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-27 12:51:19.039 | step 2 | route=IT_Ticket | empId=45146 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-27 12:51:19.060 | step 2 | route=IT_Ticket | empId=45146 | query=VMS_Comp_login_proc | queryMs=20.43
2026-03-27 12:51:19.061 | step 3 | route=IT_Ticket | empId=45146 | apiMs=38.03 | totalMs=38.03
2026-03-27 12:51:19.061 | step 1 | route=IT_Ticket | empId=45146 | query called at=12:51:19.061
2026-03-27 12:51:19.063 | step 2 | route=IT_Ticket | empId=45146 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 12:51:19.064 | step 2 | route=IT_Ticket | empId=45146 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-27 12:51:19.065 | step 2 | route=IT_Ticket | empId=45146 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-27 12:51:19.065 | step 3 | route=IT_Ticket | empId=45146 | apiMs=3.90 | totalMs=3.90
2026-03-27 12:54:52.824 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=12:54:52.824
2026-03-27 12:54:52.869 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=43.36
2026-03-27 12:54:52.872 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=47.02 | totalMs=47.02
2026-03-27 12:54:53.757 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:54:53.757
2026-03-27 12:55:02.623 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=12:55:02.623
2026-03-27 12:55:02.807 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=IT_Ticket_Update_SPOC | queryMs=183.91
2026-03-27 12:55:02.854 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=230.93 | totalMs=230.93
2026-03-27 12:55:02.857 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=12:55:02.857
2026-03-27 12:55:02.861 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-27 12:55:02.862 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-27 12:55:02.862 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=5.89 | totalMs=5.89
2026-03-27 12:55:04.555 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=12:55:04.555
2026-03-27 12:55:04.580 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=24.92
2026-03-27 12:55:04.581 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=25.99 | totalMs=25.99
2026-03-27 12:55:04.942 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:55:04.942
2026-03-27 13:04:33.185 | step 1 | route=IT_Ticket | empId=39920 | query called at=13:04:33.185
2026-03-27 13:04:33.214 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=27.79
2026-03-27 13:04:33.215 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-27 13:04:33.217 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-27 13:04:33.218 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-27 13:04:33.234 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_it_Ticket_Details | queryMs=15.69
2026-03-27 13:04:33.262 | step 2 | route=IT_Ticket | empId=39920 | query=VMS_Comp_login_proc | queryMs=27.37
2026-03-27 13:04:33.262 | step 3 | route=IT_Ticket | empId=39920 | apiMs=77.77 | totalMs=77.77
2026-03-27 13:04:33.263 | step 1 | route=IT_Ticket | empId=39920 | query called at=13:04:33.263
2026-03-27 13:04:33.276 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=12.9
2026-03-27 13:04:33.277 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-27 13:04:33.279 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-27 13:04:33.279 | step 3 | route=IT_Ticket | empId=39920 | apiMs=16.05 | totalMs=16.05
2026-03-27 13:04:46.527 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39920 | query called at=13:04:46.527
2026-03-27 13:04:46.961 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=432.52
2026-03-27 13:04:46.964 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39920 | apiMs=436.59 | totalMs=436.59
2026-03-27 13:05:13.777 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39920 | query called at=13:05:13.777
2026-03-27 13:05:13.819 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=41.74
2026-03-27 13:05:13.822 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39920 | apiMs=45.67 | totalMs=45.67
2026-03-27 13:05:55.436 | step 1 | route=IT_TicketPost | empId=39920 | query called at=13:05:55.436
2026-03-27 13:05:55.447 | step 2 | route=IT_TicketPost | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-27 13:05:55.450 | step 3 | route=IT_TicketPost | empId=39920 | apiMs=14.67 | totalMs=14.67
2026-03-27 13:05:55.453 | step 1 | route=IT_TicketPost | empId=39920 | query called at=13:05:55.453
2026-03-27 13:05:55.474 | step 2 | route=IT_TicketPost | empId=39920 | query=IT_Ticket_Save_SPOC | queryMs=18.86
2026-03-27 13:05:55.476 | step 3 | route=IT_TicketPost | empId=39920 | apiMs=23.33 | totalMs=23.33
2026-03-27 13:05:55.477 | step 1 | route=IT_TicketPost | empId=39920 | query called at=13:05:55.477
2026-03-27 13:05:55.506 | step 2 | route=IT_TicketPost | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.98
2026-03-27 13:05:55.507 | step 3 | route=IT_TicketPost | empId=39920 | apiMs=29.92 | totalMs=29.92
2026-03-27 13:05:55.507 | step 1 | route=IT_TicketPost | empId=39920 | query called at=13:05:55.507
2026-03-27 13:05:55.509 | step 2 | route=IT_TicketPost | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-27 13:05:55.509 | step 3 | route=IT_TicketPost | empId=39920 | apiMs=1.75 | totalMs=1.75
2026-03-27 13:05:57.691 | step 1 | route=IT_Ticket | empId=39920 | query called at=13:05:57.691
2026-03-27 13:05:57.701 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-27 13:05:57.706 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-27 13:05:57.710 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-27 13:05:57.711 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-27 13:05:57.734 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_it_Ticket_Details | queryMs=22.24
2026-03-27 13:05:57.771 | step 2 | route=IT_Ticket | empId=39920 | query=VMS_Comp_login_proc | queryMs=36.65
2026-03-27 13:05:57.771 | step 3 | route=IT_Ticket | empId=39920 | apiMs=80.31 | totalMs=80.31
2026-03-27 13:05:57.772 | step 1 | route=IT_Ticket | empId=39920 | query called at=13:05:57.772
2026-03-27 13:05:57.789 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=16.92
2026-03-27 13:05:57.791 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-27 13:05:57.792 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 13:05:57.792 | step 3 | route=IT_Ticket | empId=39920 | apiMs=20.43 | totalMs=20.43
2026-03-27 13:06:10.480 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:06:10.480
2026-03-27 13:09:00.182 | step 1 | route=IT_Ticket | empId=8330 | query called at=13:09:00.182
2026-03-27 13:09:00.193 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-27 13:09:00.197 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-27 13:09:00.200 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-27 13:09:00.203 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-27 13:09:00.205 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-27 13:09:00.223 | step 2 | route=IT_Ticket | empId=8330 | query=VMS_Comp_login_proc | queryMs=17.64
2026-03-27 13:09:00.223 | step 3 | route=IT_Ticket | empId=8330 | apiMs=41.73 | totalMs=41.73
2026-03-27 13:09:00.224 | step 1 | route=IT_Ticket | empId=8330 | query called at=13:09:00.224
2026-03-27 13:09:00.226 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-27 13:09:00.227 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-27 13:09:00.228 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-27 13:09:00.229 | step 3 | route=IT_Ticket | empId=8330 | apiMs=4.45 | totalMs=4.45
2026-03-27 13:09:28.023 | step 1 | route=HW_TicketFun | empId= | query called at=13:09:28.023
2026-03-27 13:09:28.038 | step 2 | route=HW_TicketFun | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=14.04
2026-03-27 13:09:28.041 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.14 | totalMs=18.14
2026-03-27 13:10:18.862 | step 1 | route=HW_TicketPost | empId=8330 | query called at=13:10:18.862
2026-03-27 13:10:18.906 | step 2 | route=HW_TicketPost | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=43.67
2026-03-27 13:10:18.910 | step 3 | route=HW_TicketPost | empId=8330 | apiMs=48.01 | totalMs=48.01
2026-03-27 13:10:18.912 | step 1 | route=HW_TicketPost | empId=8330 | query called at=13:10:18.912
2026-03-27 13:10:18.916 | step 2 | route=HW_TicketPost | empId=8330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-27 13:10:18.917 | step 3 | route=HW_TicketPost | empId=8330 | apiMs=4.56 | totalMs=4.56
2026-03-27 13:10:18.917 | step 1 | route=HW_TicketPost | empId=8330 | query called at=13:10:18.917
2026-03-27 13:10:18.919 | step 2 | route=HW_TicketPost | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-27 13:10:18.920 | step 3 | route=HW_TicketPost | empId=8330 | apiMs=2.23 | totalMs=2.23
2026-03-27 13:10:18.920 | step 1 | route=HW_TicketPost | empId=8330 | query called at=13:10:18.920
2026-03-27 13:10:18.984 | step 2 | route=HW_TicketPost | empId=8330 | query=hw_ticket_save_proc_kpi | queryMs=62.57
2026-03-27 13:10:18.986 | step 3 | route=HW_TicketPost | empId=8330 | apiMs=65.87 | totalMs=65.87
2026-03-27 13:10:19.325 | step 1 | route=IT_Ticket | empId=8330 | query called at=13:10:19.325
2026-03-27 13:10:19.335 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-27 13:10:19.337 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-27 13:10:19.339 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-27 13:10:19.340 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-27 13:10:19.342 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-27 13:10:19.377 | step 2 | route=IT_Ticket | empId=8330 | query=VMS_Comp_login_proc | queryMs=35.11
2026-03-27 13:10:19.378 | step 3 | route=IT_Ticket | empId=8330 | apiMs=52.74 | totalMs=52.74
2026-03-27 13:10:19.378 | step 1 | route=IT_Ticket | empId=8330 | query called at=13:10:19.378
2026-03-27 13:10:19.380 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-27 13:10:19.381 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-27 13:10:19.383 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-27 13:10:19.383 | step 3 | route=IT_Ticket | empId=8330 | apiMs=4.81 | totalMs=4.81
2026-03-27 13:10:51.085 | step 1 | route=Ticket_SPOC_Approve | empId=12246 | query called at=13:10:51.085
2026-03-27 13:10:51.122 | step 2 | route=Ticket_SPOC_Approve | empId=12246 | query=IT_TIcket_SPOCApp_Report | queryMs=35.55
2026-03-27 13:10:51.122 | step 3 | route=Ticket_SPOC_Approve | empId=12246 | apiMs=37.15 | totalMs=37.15
2026-03-27 13:10:52.093 | step 4 | route=pageRenderd | empId=12246 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:10:52.093
2026-03-27 13:11:21.959 | step 1 | route=IT_Ticket | empId=12246 | query called at=13:11:21.959
2026-03-27 13:11:21.969 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-03-27 13:11:21.974 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-27 13:11:21.978 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 13:11:21.981 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-27 13:11:21.982 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-27 13:11:22.009 | step 2 | route=IT_Ticket | empId=12246 | query=VMS_Comp_login_proc | queryMs=26.28
2026-03-27 13:11:22.010 | step 3 | route=IT_Ticket | empId=12246 | apiMs=50.49 | totalMs=50.49
2026-03-27 13:11:22.011 | step 1 | route=IT_Ticket | empId=12246 | query called at=13:11:22.011
2026-03-27 13:11:22.012 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-27 13:11:22.014 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-27 13:11:22.015 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-27 13:11:22.015 | step 3 | route=IT_Ticket | empId=12246 | apiMs=4.40 | totalMs=4.40
2026-03-27 13:12:15.043 | step 1 | route=IT_Ticket | empId=8330 | query called at=13:12:15.043
2026-03-27 13:12:15.055 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-27 13:12:15.056 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-27 13:12:15.058 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 13:12:15.059 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 13:12:15.061 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-27 13:12:15.097 | step 2 | route=IT_Ticket | empId=8330 | query=VMS_Comp_login_proc | queryMs=35.17
2026-03-27 13:12:15.097 | step 3 | route=IT_Ticket | empId=8330 | apiMs=53.61 | totalMs=53.61
2026-03-27 13:12:15.097 | step 1 | route=IT_Ticket | empId=8330 | query called at=13:12:15.097
2026-03-27 13:12:15.099 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-27 13:12:15.101 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-27 13:12:15.102 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-27 13:12:15.102 | step 3 | route=IT_Ticket | empId=8330 | apiMs=4.97 | totalMs=4.97
2026-03-27 13:12:46.671 | step 1 | route=IT_Ticket_Report | empId=8330 | query called at=13:12:46.671
2026-03-27 13:12:46.885 | step 2 | route=IT_Ticket_Report | empId=8330 | query=kpi_it_ticket_report_page_proc | queryMs=213.52
2026-03-27 13:12:46.888 | step 3 | route=IT_Ticket_Report | empId=8330 | apiMs=217.35 | totalMs=217.35
2026-03-27 13:12:47.939 | step 4 | route=pageRenderd | empId=8330 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:12:47.939
2026-03-27 13:12:56.614 | step 1 | route=HW_Ticket_Report | empId=8330 | query called at=13:12:56.614
2026-03-27 13:12:56.648 | step 2 | route=HW_Ticket_Report | empId=8330 | query=hw_ticket_report_kpi_proc | queryMs=32.43
2026-03-27 13:12:56.651 | step 3 | route=HW_Ticket_Report | empId=8330 | apiMs=36.45 | totalMs=36.45
2026-03-27 13:12:57.681 | step 4 | route=pageRenderd | empId=8330 | Page=HW TICKET REPORT | page fully loaded at : 13:12:57.681
2026-03-27 13:12:59.061 | step 1 | route=IT_Ticket_Report | empId=8330 | query called at=13:12:59.061
2026-03-27 13:12:59.134 | step 2 | route=IT_Ticket_Report | empId=8330 | query=kpi_it_ticket_report_page_proc | queryMs=71.94
2026-03-27 13:12:59.137 | step 3 | route=IT_Ticket_Report | empId=8330 | apiMs=75.53 | totalMs=75.53
2026-03-27 13:12:59.992 | step 4 | route=pageRenderd | empId=8330 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:12:59.992
2026-03-27 13:13:20.066 | step 1 | route=HW_Ticket_Report | empId=8330 | query called at=13:13:20.066
2026-03-27 13:13:20.090 | step 2 | route=HW_Ticket_Report | empId=8330 | query=hw_ticket_report_kpi_proc | queryMs=23.23
2026-03-27 13:13:20.093 | step 3 | route=HW_Ticket_Report | empId=8330 | apiMs=26.88 | totalMs=26.88
2026-03-27 13:13:20.994 | step 4 | route=pageRenderd | empId=8330 | Page=HW TICKET REPORT | page fully loaded at : 13:13:20.994
2026-03-27 13:13:40.020 | step 1 | route=Ticket_SPOC_Approve | empId=8330 | query called at=13:13:40.020
2026-03-27 13:13:40.034 | step 2 | route=Ticket_SPOC_Approve | empId=8330 | query=IT_TIcket_SPOCApp_Report | queryMs=14.04
2026-03-27 13:13:40.035 | step 3 | route=Ticket_SPOC_Approve | empId=8330 | apiMs=14.91 | totalMs=14.91
2026-03-27 13:13:40.834 | step 4 | route=pageRenderd | empId=8330 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:13:40.834
2026-03-27 13:13:48.296 | step 1 | route=DesignTicketReport | empId=8330 | query called at=13:13:48.296
2026-03-27 13:13:48.379 | step 2 | route=DesignTicketReport | empId=8330 | query=DesignTicket_Report_proc | queryMs=81.64
2026-03-27 13:13:48.383 | step 3 | route=DesignTicketReport | empId=8330 | apiMs=86.94 | totalMs=86.94
2026-03-27 13:13:49.276 | step 4 | route=pageRenderd | empId=8330 | Page=DESIGNER TICKET REPORT | page fully loaded at : 13:13:49.276
2026-03-27 13:13:50.482 | step 1 | route=DesignerTicket | empId=8330 | query called at=13:13:50.482
2026-03-27 13:13:50.495 | step 2 | route=DesignerTicket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=11.63
2026-03-27 13:13:50.496 | step 3 | route=DesignerTicket | empId=8330 | apiMs=13.81 | totalMs=13.81
2026-03-27 13:13:50.497 | step 1 | route=DesignerTicket | empId=8330 | query called at=13:13:50.497
2026-03-27 13:13:50.498 | step 2 | route=DesignerTicket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-27 13:13:50.499 | step 3 | route=DesignerTicket | empId=8330 | apiMs=2.37 | totalMs=2.37
2026-03-27 13:13:50.500 | step 1 | route=DesignerTicket | empId=8330 | query called at=13:13:50.500
2026-03-27 13:13:50.543 | step 2 | route=DesignerTicket | empId=8330 | query=Desginer_Typeof_Works_Master_Proc | queryMs=42.67
2026-03-27 13:13:50.544 | step 3 | route=DesignerTicket | empId=8330 | apiMs=43.71 | totalMs=43.71
2026-03-27 13:15:03.079 | step 1 | route=IT_Ticket | empId=8330 | query called at=13:15:03.079
2026-03-27 13:15:03.090 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-27 13:15:03.095 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-27 13:15:03.099 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-27 13:15:03.103 | step 2 | route=IT_Ticket | empId=8330 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-27 13:15:03.104 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-27 13:15:03.135 | step 2 | route=IT_Ticket | empId=8330 | query=VMS_Comp_login_proc | queryMs=30.55
2026-03-27 13:15:03.135 | step 3 | route=IT_Ticket | empId=8330 | apiMs=56.68 | totalMs=56.68
2026-03-27 13:15:03.137 | step 1 | route=IT_Ticket | empId=8330 | query called at=13:15:03.137
2026-03-27 13:15:03.139 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-27 13:15:03.140 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 13:15:03.141 | step 2 | route=IT_Ticket | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-27 13:15:03.142 | step 3 | route=IT_Ticket | empId=8330 | apiMs=5.27 | totalMs=5.27
2026-03-27 13:17:17.605 | step 1 | route=HW_TicketFun | empId= | query called at=13:17:17.605
2026-03-27 13:17:17.632 | step 2 | route=HW_TicketFun | empId=8330 | query=Kpi_HW_Ticket_Details | queryMs=25.88
2026-03-27 13:17:17.636 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=30.74 | totalMs=30.74
2026-03-27 13:38:52.614 | step 1 | route=IT_Ticket | empId=34771 | query called at=13:38:52.614
2026-03-27 13:38:52.649 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=33.52
2026-03-27 13:38:52.651 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-27 13:38:52.652 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-27 13:38:52.654 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-27 13:38:52.676 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=21.92
2026-03-27 13:38:52.711 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=33.91
2026-03-27 13:38:52.712 | step 3 | route=IT_Ticket | empId=34771 | apiMs=97.09 | totalMs=97.09
2026-03-27 13:38:52.712 | step 1 | route=IT_Ticket | empId=34771 | query called at=13:38:52.712
2026-03-27 13:38:52.730 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=17.42
2026-03-27 13:38:52.731 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-27 13:38:52.733 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-27 13:38:52.733 | step 3 | route=IT_Ticket | empId=34771 | apiMs=20.98 | totalMs=20.98
2026-03-27 13:39:01.697 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=13:39:01.697
2026-03-27 13:39:01.836 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=137.99
2026-03-27 13:39:01.839 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=142.23 | totalMs=142.23
2026-03-27 13:39:05.072 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=13:39:05.072
2026-03-27 13:39:05.085 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=12.76
2026-03-27 13:39:05.088 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=16.58 | totalMs=16.58
2026-03-27 13:40:21.110 | step 1 | route=IT_TicketPost | empId=34771 | query called at=13:40:21.110
2026-03-27 13:40:21.122 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-27 13:40:21.122 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=12.04 | totalMs=12.04
2026-03-27 13:40:21.123 | step 1 | route=IT_TicketPost | empId=34771 | query called at=13:40:21.123
2026-03-27 13:40:21.138 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=14.04
2026-03-27 13:40:21.141 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=17.85 | totalMs=17.85
2026-03-27 13:40:21.141 | step 1 | route=IT_TicketPost | empId=34771 | query called at=13:40:21.141
2026-03-27 13:40:21.143 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-27 13:40:21.144 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=2.37 | totalMs=2.37
2026-03-27 13:40:21.144 | step 1 | route=IT_TicketPost | empId=34771 | query called at=13:40:21.144
2026-03-27 13:40:21.146 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-27 13:40:21.146 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=1.79 | totalMs=1.79
2026-03-27 13:40:23.647 | step 1 | route=IT_Ticket | empId=34771 | query called at=13:40:23.647
2026-03-27 13:40:23.657 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-27 13:40:23.659 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-27 13:40:23.660 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-27 13:40:23.662 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-27 13:40:23.663 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-27 13:40:23.697 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=33.6
2026-03-27 13:40:23.698 | step 3 | route=IT_Ticket | empId=34771 | apiMs=50.66 | totalMs=50.66
2026-03-27 13:40:23.698 | step 1 | route=IT_Ticket | empId=34771 | query called at=13:40:23.698
2026-03-27 13:40:23.700 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-27 13:40:23.702 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-27 13:40:23.703 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-27 13:40:23.704 | step 3 | route=IT_Ticket | empId=34771 | apiMs=5.02 | totalMs=5.02
2026-03-27 14:14:50.555 | step 1 | route=IT_Ticket | empId=44093 | query called at=14:14:50.555
2026-03-27 14:14:50.591 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=34.18
2026-03-27 14:14:50.593 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-27 14:14:50.594 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-27 14:14:50.596 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-27 14:14:50.618 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=22.18
2026-03-27 14:14:50.653 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=34.5
2026-03-27 14:14:50.654 | step 3 | route=IT_Ticket | empId=44093 | apiMs=98.22 | totalMs=98.22
2026-03-27 14:14:50.654 | step 1 | route=IT_Ticket | empId=44093 | query called at=14:14:50.654
2026-03-27 14:14:50.672 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=17.53
2026-03-27 14:14:50.674 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 14:14:50.675 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-27 14:14:50.675 | step 3 | route=IT_Ticket | empId=44093 | apiMs=20.97 | totalMs=20.97
2026-03-27 14:15:14.178 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44093 | query called at=14:15:14.178
2026-03-27 14:15:14.358 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=179.14
2026-03-27 14:15:14.359 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44093 | apiMs=180.31 | totalMs=180.31
2026-03-27 14:15:15.741 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query called at=14:15:15.741
2026-03-27 14:15:15.758 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=13.37
2026-03-27 14:15:15.761 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44093 | apiMs=19.64 | totalMs=19.64
2026-03-27 14:16:14.428 | step 1 | route=IT_TicketPost | empId=44093 | query called at=14:16:14.428
2026-03-27 14:16:14.440 | step 2 | route=IT_TicketPost | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=11.3
2026-03-27 14:16:14.441 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=12.79 | totalMs=12.79
2026-03-27 14:16:14.441 | step 1 | route=IT_TicketPost | empId=44093 | query called at=14:16:14.441
2026-03-27 14:16:14.454 | step 2 | route=IT_TicketPost | empId=44093 | query=IT_Ticket_Save_SPOC | queryMs=11.9
2026-03-27 14:16:14.456 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=14.21 | totalMs=14.21
2026-03-27 14:16:14.456 | step 1 | route=IT_TicketPost | empId=44093 | query called at=14:16:14.456
2026-03-27 14:16:14.458 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-27 14:16:14.459 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=2.65 | totalMs=2.65
2026-03-27 14:16:14.459 | step 1 | route=IT_TicketPost | empId=44093 | query called at=14:16:14.459
2026-03-27 14:16:14.461 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-27 14:16:14.461 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=2.33 | totalMs=2.33
2026-03-27 14:16:16.052 | step 1 | route=IT_Ticket | empId=44093 | query called at=14:16:16.052
2026-03-27 14:16:16.062 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-27 14:16:16.064 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-27 14:16:16.066 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-27 14:16:16.067 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-27 14:16:16.069 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-27 14:16:16.117 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=47.53
2026-03-27 14:16:16.117 | step 3 | route=IT_Ticket | empId=44093 | apiMs=65.38 | totalMs=65.38
2026-03-27 14:16:16.118 | step 1 | route=IT_Ticket | empId=44093 | query called at=14:16:16.118
2026-03-27 14:16:16.119 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-27 14:16:16.121 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-27 14:16:16.122 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-27 14:16:16.122 | step 3 | route=IT_Ticket | empId=44093 | apiMs=4.50 | totalMs=4.50
2026-03-27 14:22:47.322 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:22:47.322
2026-03-27 14:22:47.352 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=28
2026-03-27 14:22:47.355 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 14:22:47.359 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-27 14:22:47.361 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-27 14:22:47.378 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=16.6
2026-03-27 14:22:47.402 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=24.17
2026-03-27 14:22:47.403 | step 3 | route=IT_Ticket | empId=34950 | apiMs=80.13 | totalMs=80.13
2026-03-27 14:22:47.404 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:22:47.404
2026-03-27 14:22:47.416 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=11.94
2026-03-27 14:22:47.417 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-27 14:22:47.419 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-27 14:22:47.419 | step 3 | route=IT_Ticket | empId=34950 | apiMs=15.52 | totalMs=15.52
2026-03-27 14:22:53.376 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=14:22:53.376
2026-03-27 14:22:53.643 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=265.2
2026-03-27 14:22:53.646 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=269.46 | totalMs=269.46
2026-03-27 14:22:56.746 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=14:22:56.746
2026-03-27 14:22:56.758 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-27 14:22:56.761 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=14.98 | totalMs=14.98
2026-03-27 14:24:17.375 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:24:17.375
2026-03-27 14:24:17.403 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=26.64
2026-03-27 14:24:17.406 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=30.85 | totalMs=30.85
2026-03-27 14:24:17.421 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:24:17.421
2026-03-27 14:24:17.433 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=12.41
2026-03-27 14:24:17.444 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=22.82 | totalMs=22.82
2026-03-27 14:24:17.444 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:24:17.444
2026-03-27 14:24:17.446 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-27 14:24:17.447 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=2.66 | totalMs=2.66
2026-03-27 14:24:17.447 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:24:17.447
2026-03-27 14:24:17.449 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-27 14:24:17.449 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=1.74 | totalMs=1.74
2026-03-27 14:24:20.407 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:24:20.407
2026-03-27 14:24:20.418 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-27 14:24:20.419 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-27 14:24:20.421 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-27 14:24:20.423 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-27 14:24:20.424 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-27 14:24:20.464 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=38.77
2026-03-27 14:24:20.464 | step 3 | route=IT_Ticket | empId=34950 | apiMs=57.30 | totalMs=57.30
2026-03-27 14:24:20.465 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:24:20.465
2026-03-27 14:24:20.467 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-27 14:24:20.469 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-27 14:24:20.470 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-27 14:24:20.471 | step 3 | route=IT_Ticket | empId=34950 | apiMs=5.53 | totalMs=5.53
2026-03-27 14:25:01.166 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=14:25:01.166
2026-03-27 14:25:01.541 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=373.89
2026-03-27 14:25:01.545 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=378.14 | totalMs=378.14
2026-03-27 14:25:12.779 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=14:25:12.779
2026-03-27 14:25:12.797 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=17.21
2026-03-27 14:25:12.801 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=21.53 | totalMs=21.53
2026-03-27 14:25:52.205 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:25:52.205
2026-03-27 14:25:52.223 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=16.81
2026-03-27 14:25:52.226 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=20.93 | totalMs=20.93
2026-03-27 14:25:52.239 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:25:52.239
2026-03-27 14:25:52.543 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=303.86
2026-03-27 14:25:52.764 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=524.90 | totalMs=524.90
2026-03-27 14:25:52.767 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:25:52.767
2026-03-27 14:25:52.777 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.98
2026-03-27 14:25:52.779 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=12.19 | totalMs=12.19
2026-03-27 14:25:52.780 | step 1 | route=IT_TicketPost | empId=34950 | query called at=14:25:52.780
2026-03-27 14:25:52.785 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.59
2026-03-27 14:25:52.785 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=5.35 | totalMs=5.35
2026-03-27 14:25:55.365 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:25:55.365
2026-03-27 14:25:55.382 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=15.71
2026-03-27 14:25:55.390 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=7.65
2026-03-27 14:25:55.398 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-03-27 14:25:55.407 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-03-27 14:25:55.415 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=8.07
2026-03-27 14:25:55.466 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=50.84
2026-03-27 14:25:55.467 | step 3 | route=IT_Ticket | empId=34950 | apiMs=101.18 | totalMs=101.18
2026-03-27 14:25:55.467 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:25:55.467
2026-03-27 14:25:55.475 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=7.13
2026-03-27 14:25:55.483 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-03-27 14:25:55.491 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-03-27 14:25:55.492 | step 3 | route=IT_Ticket | empId=34950 | apiMs=24.59 | totalMs=24.59
2026-03-27 14:27:00.764 | step 1 | route=Ticket_SPOC_Approve | empId=12246 | query called at=14:27:00.764
2026-03-27 14:27:00.789 | step 2 | route=Ticket_SPOC_Approve | empId=12246 | query=IT_TIcket_SPOCApp_Report | queryMs=24.28
2026-03-27 14:27:00.790 | step 3 | route=Ticket_SPOC_Approve | empId=12246 | apiMs=25.89 | totalMs=25.89
2026-03-27 14:27:01.719 | step 4 | route=pageRenderd | empId=12246 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:27:01.719
2026-03-27 14:42:56.095 | step 1 | route=IT_Ticket | empId=32698 | query called at=14:42:56.095
2026-03-27 14:42:56.125 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=28.66
2026-03-27 14:42:56.127 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-27 14:42:56.129 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-27 14:42:56.130 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-27 14:42:56.148 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=17.32
2026-03-27 14:42:56.185 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=36.3
2026-03-27 14:42:56.185 | step 3 | route=IT_Ticket | empId=32698 | apiMs=89.80 | totalMs=89.80
2026-03-27 14:42:56.186 | step 1 | route=IT_Ticket | empId=32698 | query called at=14:42:56.186
2026-03-27 14:42:56.204 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=17.37
2026-03-27 14:42:56.205 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-27 14:42:56.206 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-27 14:42:56.207 | step 3 | route=IT_Ticket | empId=32698 | apiMs=20.84 | totalMs=20.84
2026-03-27 14:43:08.103 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32698 | query called at=14:43:08.103
2026-03-27 14:43:08.264 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=157.9
2026-03-27 14:43:08.267 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32698 | apiMs=163.93 | totalMs=163.93
2026-03-27 14:43:13.701 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query called at=14:43:13.701
2026-03-27 14:43:13.721 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=18.51
2026-03-27 14:43:13.721 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32698 | apiMs=19.99 | totalMs=19.99
2026-03-27 14:46:07.870 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:46:07.870
2026-03-27 14:46:08.031 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=160.72
2026-03-27 14:46:08.032 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=162.06 | totalMs=162.06
2026-03-27 14:46:08.714 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:46:08.714
2026-03-27 14:46:14.162 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:46:14.162
2026-03-27 14:46:14.235 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=72.59
2026-03-27 14:46:14.251 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=89.70 | totalMs=89.70
2026-03-27 14:46:14.252 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:46:14.252
2026-03-27 14:46:14.260 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.61
2026-03-27 14:46:14.269 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.23
2026-03-27 14:46:14.277 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-03-27 14:46:14.278 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=26.01 | totalMs=26.01
2026-03-27 14:46:17.506 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:46:17.506
2026-03-27 14:46:17.560 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=49.13
2026-03-27 14:46:17.563 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=56.73 | totalMs=56.73
2026-03-27 14:46:18.514 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:46:18.514
2026-03-27 14:46:40.967 | step 1 | route=IT_TicketPost | empId=32698 | query called at=14:46:40.967
2026-03-27 14:46:40.987 | step 2 | route=IT_TicketPost | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=15.94
2026-03-27 14:46:40.990 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=22.54 | totalMs=22.54
2026-03-27 14:46:40.991 | step 1 | route=IT_TicketPost | empId=32698 | query called at=14:46:40.991
2026-03-27 14:46:41.058 | step 2 | route=IT_TicketPost | empId=32698 | query=IT_Ticket_Save_SPOC | queryMs=66.5
2026-03-27 14:46:41.075 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=84.57 | totalMs=84.57
2026-03-27 14:46:41.076 | step 1 | route=IT_TicketPost | empId=32698 | query called at=14:46:41.076
2026-03-27 14:46:41.085 | step 2 | route=IT_TicketPost | empId=32698 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-03-27 14:46:41.085 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=9.17 | totalMs=9.17
2026-03-27 14:46:41.521 | step 1 | route=IT_Ticket | empId=32698 | query called at=14:46:41.521
2026-03-27 14:46:41.531 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-03-27 14:46:41.532 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 14:46:41.533 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-27 14:46:41.535 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-27 14:46:41.557 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=22.48
2026-03-27 14:46:41.581 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=22.94
2026-03-27 14:46:41.581 | step 3 | route=IT_Ticket | empId=32698 | apiMs=60.53 | totalMs=60.53
2026-03-27 14:46:41.582 | step 1 | route=IT_Ticket | empId=32698 | query called at=14:46:41.582
2026-03-27 14:46:41.594 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=10.78
2026-03-27 14:46:41.595 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-27 14:46:41.596 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-27 14:46:41.596 | step 3 | route=IT_Ticket | empId=32698 | apiMs=13.81 | totalMs=13.81
2026-03-27 14:51:27.429 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:51:27.429
2026-03-27 14:51:27.440 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-27 14:51:27.445 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-27 14:51:27.449 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-27 14:51:27.452 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-27 14:51:27.454 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-27 14:51:27.489 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=34.35
2026-03-27 14:51:27.489 | step 3 | route=IT_Ticket | empId=46973 | apiMs=60.53 | totalMs=60.53
2026-03-27 14:51:27.490 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:51:27.490
2026-03-27 14:51:27.492 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-27 14:51:27.493 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-27 14:51:27.495 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-27 14:51:27.495 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.15 | totalMs=5.15
2026-03-27 14:51:33.274 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=14:51:33.274
2026-03-27 14:51:33.698 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=422.95
2026-03-27 14:51:33.701 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=427.20 | totalMs=427.20
2026-03-27 14:51:35.350 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=14:51:35.350
2026-03-27 14:51:35.362 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-27 14:51:35.365 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=15.05 | totalMs=15.05
2026-03-27 14:51:41.633 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32698 | query called at=14:51:41.633
2026-03-27 14:51:42.063 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=428.43
2026-03-27 14:51:42.066 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32698 | apiMs=432.77 | totalMs=432.77
2026-03-27 14:51:44.769 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query called at=14:51:44.769
2026-03-27 14:51:44.782 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=12.09
2026-03-27 14:51:44.785 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32698 | apiMs=16.24 | totalMs=16.24
2026-03-27 14:52:55.578 | step 1 | route=IT_Ticket | empId=53918 | query called at=14:52:55.578
2026-03-27 14:52:55.590 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-03-27 14:52:55.594 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=3.03
2026-03-27 14:52:55.597 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=3.23
2026-03-27 14:52:55.599 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-27 14:52:55.600 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-27 14:52:55.627 | step 2 | route=IT_Ticket | empId=53918 | query=VMS_Comp_login_proc | queryMs=26.57
2026-03-27 14:52:55.628 | step 3 | route=IT_Ticket | empId=53918 | apiMs=49.90 | totalMs=49.90
2026-03-27 14:52:55.628 | step 1 | route=IT_Ticket | empId=53918 | query called at=14:52:55.628
2026-03-27 14:52:55.630 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-27 14:52:55.631 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-27 14:52:55.632 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-27 14:52:55.633 | step 3 | route=IT_Ticket | empId=53918 | apiMs=4.28 | totalMs=4.28
2026-03-27 14:53:49.110 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53918 | query called at=14:53:49.110
2026-03-27 14:53:49.778 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=667.71
2026-03-27 14:53:49.779 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53918 | apiMs=669.06 | totalMs=669.06
2026-03-27 14:53:51.527 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53918 | query called at=14:53:51.527
2026-03-27 14:53:51.538 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-27 14:53:51.541 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53918 | apiMs=13.89 | totalMs=13.89
2026-03-27 14:54:47.488 | step 1 | route=IT_TicketPost | empId=32698 | query called at=14:54:47.488
2026-03-27 14:54:47.510 | step 2 | route=IT_TicketPost | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=21.41
2026-03-27 14:54:47.513 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=25.71 | totalMs=25.71
2026-03-27 14:54:47.516 | step 1 | route=IT_TicketPost | empId=32698 | query called at=14:54:47.516
2026-03-27 14:54:47.540 | step 2 | route=IT_TicketPost | empId=32698 | query=IT_Ticket_Save_SPOC | queryMs=21.03
2026-03-27 14:54:47.542 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=25.46 | totalMs=25.46
2026-03-27 14:54:47.542 | step 1 | route=IT_TicketPost | empId=32698 | query called at=14:54:47.542
2026-03-27 14:54:47.544 | step 2 | route=IT_TicketPost | empId=32698 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-27 14:54:47.545 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=2.53 | totalMs=2.53
2026-03-27 14:54:47.918 | step 1 | route=IT_Ticket | empId=32698 | query called at=14:54:47.918
2026-03-27 14:54:47.928 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-03-27 14:54:47.929 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 14:54:47.930 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-27 14:54:47.932 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-27 14:54:47.933 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-27 14:54:47.954 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=20.21
2026-03-27 14:54:47.954 | step 3 | route=IT_Ticket | empId=32698 | apiMs=36.47 | totalMs=36.47
2026-03-27 14:54:47.955 | step 1 | route=IT_Ticket | empId=32698 | query called at=14:54:47.955
2026-03-27 14:54:47.957 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-27 14:54:47.958 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-27 14:54:47.959 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-27 14:54:47.959 | step 3 | route=IT_Ticket | empId=32698 | apiMs=4.50 | totalMs=4.50
2026-03-27 14:55:58.948 | step 1 | route=IT_TicketPost | empId=53918 | query called at=14:55:58.948
2026-03-27 14:55:58.959 | step 2 | route=IT_TicketPost | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-27 14:55:58.959 | step 3 | route=IT_TicketPost | empId=53918 | apiMs=11.26 | totalMs=11.26
2026-03-27 14:55:58.960 | step 1 | route=IT_TicketPost | empId=53918 | query called at=14:55:58.960
2026-03-27 14:55:58.985 | step 2 | route=IT_TicketPost | empId=53918 | query=IT_Ticket_Save_SPOC | queryMs=24.07
2026-03-27 14:55:58.987 | step 3 | route=IT_TicketPost | empId=53918 | apiMs=26.64 | totalMs=26.64
2026-03-27 14:55:58.988 | step 1 | route=IT_TicketPost | empId=53918 | query called at=14:55:58.988
2026-03-27 14:55:58.990 | step 2 | route=IT_TicketPost | empId=53918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-27 14:55:58.990 | step 3 | route=IT_TicketPost | empId=53918 | apiMs=2.76 | totalMs=2.76
2026-03-27 14:55:59.211 | step 1 | route=IT_Ticket | empId=53918 | query called at=14:55:59.211
2026-03-27 14:55:59.221 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-03-27 14:55:59.223 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-27 14:55:59.224 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-27 14:55:59.225 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-27 14:55:59.227 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-27 14:55:59.246 | step 2 | route=IT_Ticket | empId=53918 | query=VMS_Comp_login_proc | queryMs=19.22
2026-03-27 14:55:59.247 | step 3 | route=IT_Ticket | empId=53918 | apiMs=35.58 | totalMs=35.58
2026-03-27 14:55:59.247 | step 1 | route=IT_Ticket | empId=53918 | query called at=14:55:59.247
2026-03-27 14:55:59.249 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-27 14:55:59.250 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-27 14:55:59.251 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-03-27 14:55:59.251 | step 3 | route=IT_Ticket | empId=53918 | apiMs=3.79 | totalMs=3.79
2026-03-27 15:01:16.074 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:01:16.074
2026-03-27 15:01:16.123 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=48.66
2026-03-27 15:01:16.126 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=52.34 | totalMs=52.34
2026-03-27 15:01:16.129 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:01:16.129
2026-03-27 15:01:16.261 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=129.69
2026-03-27 15:01:16.269 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=139.93 | totalMs=139.93
2026-03-27 15:01:16.269 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:01:16.269
2026-03-27 15:01:16.288 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.5
2026-03-27 15:01:16.289 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=19.45 | totalMs=19.45
2026-03-27 15:01:16.289 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:01:16.289
2026-03-27 15:01:16.291 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-27 15:01:16.291 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.70 | totalMs=1.70
2026-03-27 15:01:19.105 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:01:19.105
2026-03-27 15:01:19.116 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-27 15:01:19.118 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-27 15:01:19.119 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-27 15:01:19.121 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-27 15:01:19.145 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=23.52
2026-03-27 15:01:19.185 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=39.72
2026-03-27 15:01:19.185 | step 3 | route=IT_Ticket | empId=46973 | apiMs=79.91 | totalMs=79.91
2026-03-27 15:01:19.186 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:01:19.186
2026-03-27 15:01:19.204 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=18.1
2026-03-27 15:01:19.206 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-27 15:01:19.207 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-27 15:01:19.208 | step 3 | route=IT_Ticket | empId=46973 | apiMs=21.95 | totalMs=21.95
2026-03-27 15:03:21.473 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:03:21.473
2026-03-27 15:03:21.541 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=67.07
2026-03-27 15:03:21.542 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=68.96 | totalMs=68.96
2026-03-27 15:03:22.390 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:03:22.390
2026-03-27 15:03:47.332 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:03:47.332
2026-03-27 15:03:47.363 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=30.34
2026-03-27 15:03:47.373 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=41.17 | totalMs=41.17
2026-03-27 15:03:47.374 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:03:47.374
2026-03-27 15:03:47.376 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-27 15:03:47.377 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-27 15:03:47.378 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-27 15:03:47.379 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.02 | totalMs=5.02
2026-03-27 15:03:49.910 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:03:49.910
2026-03-27 15:03:49.964 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=53.38
2026-03-27 15:03:49.965 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=54.43 | totalMs=54.43
2026-03-27 15:03:50.570 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:03:50.570
2026-03-27 15:04:05.607 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:04:05.607
2026-03-27 15:04:06.576 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=967.51
2026-03-27 15:04:06.805 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=1,197.75 | totalMs=1,197.75
2026-03-27 15:04:06.808 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:04:06.808
2026-03-27 15:04:06.812 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-27 15:04:06.816 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-27 15:04:06.817 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-27 15:04:06.818 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=9.49 | totalMs=9.49
2026-03-27 15:04:10.424 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:04:10.424
2026-03-27 15:04:10.482 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=57.37
2026-03-27 15:04:10.482 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=58.39 | totalMs=58.39
2026-03-27 15:04:10.927 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:04:10.927
2026-03-27 15:17:49.763 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:17:49.763
2026-03-27 15:17:49.868 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=104.34
2026-03-27 15:17:49.871 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=2.21
2026-03-27 15:17:49.872 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-27 15:17:49.891 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=18.45
2026-03-27 15:17:49.990 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=98.72
2026-03-27 15:17:50.045 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=54.29
2026-03-27 15:17:50.045 | step 3 | route=IT_Ticket | empId=52208 | apiMs=282.42 | totalMs=282.42
2026-03-27 15:17:50.046 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:17:50.046
2026-03-27 15:17:50.062 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=15.52
2026-03-27 15:17:50.063 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-27 15:17:50.064 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-27 15:17:50.065 | step 3 | route=IT_Ticket | empId=52208 | apiMs=19.01 | totalMs=19.01
2026-03-27 15:17:58.709 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=15:17:58.709
2026-03-27 15:17:58.867 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=157.88
2026-03-27 15:17:58.870 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=161.59 | totalMs=161.59
2026-03-27 15:18:01.362 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=15:18:01.362
2026-03-27 15:18:01.373 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-27 15:18:01.376 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=14.25 | totalMs=14.25
2026-03-27 15:19:15.343 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:19:15.343
2026-03-27 15:19:15.359 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=15.46
2026-03-27 15:19:15.362 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=19.13 | totalMs=19.13
2026-03-27 15:19:15.365 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:19:15.365
2026-03-27 15:19:15.406 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=39.06
2026-03-27 15:19:15.408 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=43.61 | totalMs=43.61
2026-03-27 15:19:15.409 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:19:15.409
2026-03-27 15:19:15.411 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-03-27 15:19:15.412 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.75 | totalMs=2.75
2026-03-27 15:19:18.121 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:19:18.121
2026-03-27 15:19:18.131 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-03-27 15:19:18.134 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-27 15:19:18.138 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-27 15:19:18.142 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 15:19:18.143 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-27 15:19:18.178 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=34.72
2026-03-27 15:19:18.179 | step 3 | route=IT_Ticket | empId=52208 | apiMs=58.13 | totalMs=58.13
2026-03-27 15:19:18.179 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:19:18.179
2026-03-27 15:19:18.181 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-27 15:19:18.183 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-27 15:19:18.184 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-27 15:19:18.185 | step 3 | route=IT_Ticket | empId=52208 | apiMs=5.10 | totalMs=5.10
2026-03-27 15:27:31.313 | step 1 | route=HW_Ticket_Report | empId=46020 | query called at=15:27:31.313
2026-03-27 15:27:31.378 | step 2 | route=HW_Ticket_Report | empId=46020 | query=hw_ticket_report_kpi_proc | queryMs=64.28
2026-03-27 15:27:31.381 | step 3 | route=HW_Ticket_Report | empId=46020 | apiMs=68.00 | totalMs=68.00
2026-03-27 15:27:31.742 | step 4 | route=pageRenderd | empId=46020 | Page=HW TICKET REPORT | page fully loaded at : 15:27:31.742
2026-03-27 15:27:36.419 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:27:36.419
2026-03-27 15:27:36.455 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=34.8
2026-03-27 15:27:36.459 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-27 15:27:36.463 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-27 15:27:36.467 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-27 15:27:36.489 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=21.75
2026-03-27 15:27:36.495 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=5.35
2026-03-27 15:27:36.495 | step 3 | route=IT_Ticket | empId=46020 | apiMs=76.58 | totalMs=76.58
2026-03-27 15:27:36.496 | step 1 | route=IT_Ticket | empId=46020 | query called at=15:27:36.496
2026-03-27 15:27:36.514 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=16.98
2026-03-27 15:27:36.515 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-27 15:27:36.517 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-27 15:27:36.517 | step 3 | route=IT_Ticket | empId=46020 | apiMs=21.06 | totalMs=21.06
2026-03-27 15:32:43.134 | step 1 | route=HW_TicketFun | empId= | query called at=15:32:43.134
2026-03-27 15:32:43.177 | step 2 | route=HW_TicketFun | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=41.43
2026-03-27 15:32:43.177 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=42.74 | totalMs=42.74
2026-03-27 15:39:36.602 | step 1 | route=IT_Ticket | empId=52188 | query called at=15:39:36.602
2026-03-27 15:39:36.674 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=71.13
2026-03-27 15:39:36.690 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=15.61
2026-03-27 15:39:36.706 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=15.93
2026-03-27 15:39:36.723 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=15.9
2026-03-27 15:39:36.765 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=42.46
2026-03-27 15:39:36.784 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=18.12
2026-03-27 15:39:36.784 | step 3 | route=IT_Ticket | empId=52188 | apiMs=182.58 | totalMs=182.58
2026-03-27 15:39:36.785 | step 1 | route=IT_Ticket | empId=52188 | query called at=15:39:36.785
2026-03-27 15:39:36.824 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=38.8
2026-03-27 15:39:36.841 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=15.85
2026-03-27 15:39:36.857 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=16.13
2026-03-27 15:39:36.858 | step 3 | route=IT_Ticket | empId=52188 | apiMs=72.55 | totalMs=72.55
2026-03-27 15:39:46.450 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=15:39:46.450
2026-03-27 15:39:46.682 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=231.62
2026-03-27 15:39:46.685 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=235.78 | totalMs=235.78
2026-03-27 15:39:48.815 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=15:39:48.815
2026-03-27 15:39:48.827 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-03-27 15:39:48.829 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=14.79 | totalMs=14.79
2026-03-27 15:40:56.109 | step 1 | route=IT_TicketPost | empId=52188 | query called at=15:40:56.109
2026-03-27 15:40:56.120 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-27 15:40:56.120 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=11.28 | totalMs=11.28
2026-03-27 15:40:56.121 | step 1 | route=IT_TicketPost | empId=52188 | query called at=15:40:56.121
2026-03-27 15:40:56.172 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=50.48
2026-03-27 15:40:56.174 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=53.08 | totalMs=53.08
2026-03-27 15:40:56.174 | step 1 | route=IT_TicketPost | empId=52188 | query called at=15:40:56.174
2026-03-27 15:40:56.176 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-27 15:40:56.177 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.17 | totalMs=2.17
2026-03-27 15:40:56.398 | step 1 | route=IT_Ticket | empId=52188 | query called at=15:40:56.398
2026-03-27 15:40:56.408 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-27 15:40:56.410 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-27 15:40:56.412 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-27 15:40:56.417 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=4.89
2026-03-27 15:40:56.422 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=5.04
2026-03-27 15:40:56.428 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=5.48
2026-03-27 15:40:56.429 | step 3 | route=IT_Ticket | empId=52188 | apiMs=30.75 | totalMs=30.75
2026-03-27 15:40:56.429 | step 1 | route=IT_Ticket | empId=52188 | query called at=15:40:56.429
2026-03-27 15:40:56.431 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-27 15:40:56.432 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-27 15:40:56.434 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-27 15:40:56.434 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.94 | totalMs=4.94
2026-03-27 15:41:51.753 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=15:41:51.753
2026-03-27 15:41:51.797 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=43.82
2026-03-27 15:41:51.802 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=48.98 | totalMs=48.98
2026-03-27 15:41:53.061 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:41:53.061
2026-03-27 15:42:00.447 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=15:42:00.447
2026-03-27 15:42:00.480 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=32.1
2026-03-27 15:42:00.482 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=34.90 | totalMs=34.90
2026-03-27 15:42:00.482 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=15:42:00.482
2026-03-27 15:42:00.485 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-27 15:42:00.486 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-27 15:42:00.488 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-27 15:42:00.488 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=5.53 | totalMs=5.53
2026-03-27 15:42:01.318 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=15:42:01.318
2026-03-27 15:42:01.350 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=30.96
2026-03-27 15:42:01.353 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=34.44 | totalMs=34.44
2026-03-27 15:42:05.015 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:42:05.015
2026-03-27 15:43:33.614 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=15:43:33.614
2026-03-27 15:43:33.634 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=19.29
2026-03-27 15:43:33.635 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=20.48 | totalMs=20.48
2026-03-27 15:43:34.069 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:43:34.069
2026-03-27 15:43:42.765 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:43:42.765
2026-03-27 15:43:43.027 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=261.14
2026-03-27 15:43:43.032 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=266.39 | totalMs=266.39
2026-03-27 15:43:43.034 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:43:43.034
2026-03-27 15:43:43.038 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-27 15:43:43.040 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-27 15:43:43.042 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-27 15:43:43.042 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=7.87 | totalMs=7.87
2026-03-27 15:43:46.459 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=15:43:46.459
2026-03-27 15:43:46.475 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=15.36
2026-03-27 15:43:46.478 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=18.92 | totalMs=18.92
2026-03-27 15:43:46.854 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:43:46.854
2026-03-27 16:07:14.052 | step 1 | route=IT_Ticket | empId=53142 | query called at=16:07:14.052
2026-03-27 16:07:14.106 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=53.77
2026-03-27 16:07:14.118 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=8.6
2026-03-27 16:07:14.123 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=2.8
2026-03-27 16:07:14.130 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=4.29
2026-03-27 16:07:14.160 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=29.32
2026-03-27 16:07:14.164 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=3.05
2026-03-27 16:07:14.164 | step 3 | route=IT_Ticket | empId=53142 | apiMs=112.46 | totalMs=112.46
2026-03-27 16:07:14.165 | step 1 | route=IT_Ticket | empId=53142 | query called at=16:07:14.165
2026-03-27 16:07:14.177 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=11.12
2026-03-27 16:07:14.178 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-27 16:07:14.179 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-27 16:07:14.179 | step 3 | route=IT_Ticket | empId=53142 | apiMs=14.32 | totalMs=14.32
2026-03-27 16:07:46.771 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53142 | query called at=16:07:46.771
2026-03-27 16:07:46.910 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=137.11
2026-03-27 16:07:46.910 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53142 | apiMs=138.71 | totalMs=138.71
2026-03-27 16:07:56.252 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query called at=16:07:56.252
2026-03-27 16:07:56.269 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=16.41
2026-03-27 16:07:56.272 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53142 | apiMs=20.33 | totalMs=20.33
2026-03-27 16:08:39.857 | step 1 | route=IT_TicketPost | empId=53142 | query called at=16:08:39.857
2026-03-27 16:08:39.869 | step 2 | route=IT_TicketPost | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-03-27 16:08:39.872 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=15.22 | totalMs=15.22
2026-03-27 16:08:39.875 | step 1 | route=IT_TicketPost | empId=53142 | query called at=16:08:39.875
2026-03-27 16:08:39.895 | step 2 | route=IT_TicketPost | empId=53142 | query=IT_Ticket_Save_SPOC | queryMs=17.81
2026-03-27 16:08:39.898 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=23.54 | totalMs=23.54
2026-03-27 16:08:39.899 | step 1 | route=IT_TicketPost | empId=53142 | query called at=16:08:39.899
2026-03-27 16:08:39.928 | step 2 | route=IT_TicketPost | empId=53142 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.12
2026-03-27 16:08:39.929 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=30.18 | totalMs=30.18
2026-03-27 16:08:39.929 | step 1 | route=IT_TicketPost | empId=53142 | query called at=16:08:39.929
2026-03-27 16:08:39.931 | step 2 | route=IT_TicketPost | empId=53142 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-27 16:08:39.931 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=2.11 | totalMs=2.11
2026-03-27 16:08:40.155 | step 1 | route=IT_Ticket | empId=53142 | query called at=16:08:40.155
2026-03-27 16:08:40.165 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-27 16:08:40.167 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-27 16:08:40.168 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-27 16:08:40.170 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-27 16:08:40.172 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-03-27 16:08:40.177 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=4.97
2026-03-27 16:08:40.177 | step 3 | route=IT_Ticket | empId=53142 | apiMs=22.80 | totalMs=22.80
2026-03-27 16:08:40.178 | step 1 | route=IT_Ticket | empId=53142 | query called at=16:08:40.178
2026-03-27 16:08:40.180 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-27 16:08:40.181 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 16:08:40.183 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-27 16:08:40.183 | step 3 | route=IT_Ticket | empId=53142 | apiMs=5.00 | totalMs=5.00
2026-03-27 16:09:13.813 | step 1 | route=Ticket_SPOC_Approve | empId=34215 | query called at=16:09:13.813
2026-03-27 16:09:13.856 | step 2 | route=Ticket_SPOC_Approve | empId=34215 | query=IT_TIcket_SPOCApp_Report | queryMs=42.14
2026-03-27 16:09:13.859 | step 3 | route=Ticket_SPOC_Approve | empId=34215 | apiMs=45.78 | totalMs=45.78
2026-03-27 16:09:14.499 | step 4 | route=pageRenderd | empId=34215 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:09:14.499
2026-03-27 16:09:33.708 | step 1 | route=SPOC_Entry_Save | empId=34215 | query called at=16:09:33.708
2026-03-27 16:09:33.738 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=IT_Ticket_Update_SPOC | queryMs=29.17
2026-03-27 16:09:33.744 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-03-27 16:09:33.748 | step 3 | route=SPOC_Entry_Save | empId=34215 | apiMs=40.78 | totalMs=40.78
2026-03-27 16:09:33.751 | step 1 | route=SPOC_Entry_Save | empId=34215 | query called at=16:09:33.751
2026-03-27 16:09:33.754 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-27 16:09:33.755 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-27 16:09:33.756 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-27 16:09:33.757 | step 3 | route=SPOC_Entry_Save | empId=34215 | apiMs=5.73 | totalMs=5.73
2026-03-27 16:09:33.758 | step 1 | route=SPOC_Entry_Save | empId=34215 | query called at=16:09:33.758
2026-03-27 16:09:33.759 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-27 16:09:33.761 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-27 16:09:33.762 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-27 16:09:33.763 | step 3 | route=SPOC_Entry_Save | empId=34215 | apiMs=4.89 | totalMs=4.89
2026-03-27 16:09:33.987 | step 1 | route=Ticket_SPOC_Approve | empId=34215 | query called at=16:09:33.987
2026-03-27 16:09:34.001 | step 2 | route=Ticket_SPOC_Approve | empId=34215 | query=IT_TIcket_SPOCApp_Report | queryMs=14.07
2026-03-27 16:09:34.002 | step 3 | route=Ticket_SPOC_Approve | empId=34215 | apiMs=15.06 | totalMs=15.06
2026-03-27 16:09:34.621 | step 4 | route=pageRenderd | empId=34215 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:09:34.621
2026-03-27 16:11:52.605 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=16:11:52.605
2026-03-27 16:11:52.829 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=223.25
2026-03-27 16:11:52.832 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=227.46 | totalMs=227.46
2026-03-27 16:11:54.278 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=16:11:54.278
2026-03-27 16:11:54.296 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=18.04
2026-03-27 16:11:54.300 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=21.85 | totalMs=21.85
2026-03-27 16:12:36.003 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:12:36.003
2026-03-27 16:12:36.013 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-03-27 16:12:36.017 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=13.40 | totalMs=13.40
2026-03-27 16:12:36.020 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:12:36.020
2026-03-27 16:12:36.049 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=26.73
2026-03-27 16:12:36.052 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=32.25 | totalMs=32.25
2026-03-27 16:12:36.053 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:12:36.053
2026-03-27 16:12:36.055 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-27 16:12:36.055 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.39 | totalMs=2.39
2026-03-27 16:12:36.276 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:12:36.276
2026-03-27 16:12:36.286 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-03-27 16:12:36.288 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-27 16:12:36.289 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-27 16:12:36.290 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-27 16:12:36.307 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=15.96
2026-03-27 16:12:36.311 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=3.44
2026-03-27 16:12:36.311 | step 3 | route=IT_Ticket | empId=52188 | apiMs=35.07 | totalMs=35.07
2026-03-27 16:12:36.312 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:12:36.312
2026-03-27 16:12:36.324 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=12.18
2026-03-27 16:12:36.325 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-27 16:12:36.327 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-27 16:12:36.327 | step 3 | route=IT_Ticket | empId=52188 | apiMs=15.59 | totalMs=15.59
2026-03-27 16:12:56.550 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:12:56.550
2026-03-27 16:12:56.594 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=43.94
2026-03-27 16:12:56.597 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=47.80 | totalMs=47.80
2026-03-27 16:12:56.641 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:12:56.641
2026-03-27 16:12:56.665 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=21.44
2026-03-27 16:12:56.667 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=26.86 | totalMs=26.86
2026-03-27 16:12:58.510 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:12:58.510
2026-03-27 16:13:13.157 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:13:13.157
2026-03-27 16:13:13.178 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=19.55
2026-03-27 16:13:13.182 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=24.94 | totalMs=24.94
2026-03-27 16:13:13.185 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:13:13.185
2026-03-27 16:13:13.189 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-03-27 16:13:13.191 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-27 16:13:13.192 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-27 16:13:13.192 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=7.74 | totalMs=7.74
2026-03-27 16:13:13.465 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:13:13.465
2026-03-27 16:13:13.489 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=22.98
2026-03-27 16:13:13.489 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=24.00 | totalMs=24.00
2026-03-27 16:13:16.654 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:13:16.654
2026-03-27 16:15:12.170 | step 1 | route=IT_Ticket | empId=46282 | query called at=16:15:12.170
2026-03-27 16:15:12.186 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=14.84
2026-03-27 16:15:12.190 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-27 16:15:12.194 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-27 16:15:12.198 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 16:15:12.220 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=22.02
2026-03-27 16:15:12.225 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=4.86
2026-03-27 16:15:12.226 | step 3 | route=IT_Ticket | empId=46282 | apiMs=55.67 | totalMs=55.67
2026-03-27 16:15:12.227 | step 1 | route=IT_Ticket | empId=46282 | query called at=16:15:12.227
2026-03-27 16:15:12.229 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-27 16:15:12.230 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-27 16:15:12.232 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-27 16:15:12.232 | step 3 | route=IT_Ticket | empId=46282 | apiMs=4.95 | totalMs=4.95
2026-03-27 16:15:19.343 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46282 | query called at=16:15:19.343
2026-03-27 16:15:19.525 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=181.11
2026-03-27 16:15:19.528 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46282 | apiMs=184.90 | totalMs=184.90
2026-03-27 16:15:20.657 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query called at=16:15:20.657
2026-03-27 16:15:20.668 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-27 16:15:20.671 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46282 | apiMs=13.68 | totalMs=13.68
2026-03-27 16:15:59.844 | step 1 | route=IT_TicketPost | empId=46282 | query called at=16:15:59.844
2026-03-27 16:15:59.855 | step 2 | route=IT_TicketPost | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-27 16:15:59.855 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=11.17 | totalMs=11.17
2026-03-27 16:15:59.856 | step 1 | route=IT_TicketPost | empId=46282 | query called at=16:15:59.856
2026-03-27 16:15:59.893 | step 2 | route=IT_TicketPost | empId=46282 | query=IT_Ticket_Save_SPOC | queryMs=35.37
2026-03-27 16:15:59.895 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=38.56 | totalMs=38.56
2026-03-27 16:15:59.895 | step 1 | route=IT_TicketPost | empId=46282 | query called at=16:15:59.895
2026-03-27 16:15:59.898 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-27 16:15:59.898 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=2.80 | totalMs=2.80
2026-03-27 16:15:59.899 | step 1 | route=IT_TicketPost | empId=46282 | query called at=16:15:59.899
2026-03-27 16:15:59.900 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-27 16:15:59.901 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=1.85 | totalMs=1.85
2026-03-27 16:16:00.905 | step 1 | route=IT_Ticket | empId=46282 | query called at=16:16:00.905
2026-03-27 16:16:00.915 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-27 16:16:00.917 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-27 16:16:00.919 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-27 16:16:00.920 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-27 16:16:00.922 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-27 16:16:00.927 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=4.9
2026-03-27 16:16:00.928 | step 3 | route=IT_Ticket | empId=46282 | apiMs=22.71 | totalMs=22.71
2026-03-27 16:16:00.929 | step 1 | route=IT_Ticket | empId=46282 | query called at=16:16:00.929
2026-03-27 16:16:00.930 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-27 16:16:00.932 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-27 16:16:00.933 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-27 16:16:00.934 | step 3 | route=IT_Ticket | empId=46282 | apiMs=5.00 | totalMs=5.00
2026-03-27 16:23:31.403 | step 1 | route=IT_Ticket | empId=68613 | query called at=16:23:31.403
2026-03-27 16:23:31.438 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=33.61
2026-03-27 16:23:31.442 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-27 16:23:31.446 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 16:23:31.450 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 16:23:31.472 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=22.07
2026-03-27 16:23:31.477 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=4.58
2026-03-27 16:23:31.477 | step 3 | route=IT_Ticket | empId=68613 | apiMs=74.44 | totalMs=74.44
2026-03-27 16:23:31.478 | step 1 | route=IT_Ticket | empId=68613 | query called at=16:23:31.478
2026-03-27 16:23:31.496 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=17.11
2026-03-27 16:23:31.497 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-27 16:23:31.498 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-27 16:23:31.499 | step 3 | route=IT_Ticket | empId=68613 | apiMs=20.63 | totalMs=20.63
2026-03-27 16:23:41.605 | step 1 | route=HW_TicketFun | empId= | query called at=16:23:41.605
2026-03-27 16:23:41.622 | step 2 | route=HW_TicketFun | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=15.96
2026-03-27 16:23:41.625 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=19.96 | totalMs=19.96
2026-03-27 16:24:22.466 | step 1 | route=HW_TicketPost | empId=68613 | query called at=16:24:22.466
2026-03-27 16:24:22.495 | step 2 | route=HW_TicketPost | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=28.92
2026-03-27 16:24:22.498 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=32.60 | totalMs=32.60
2026-03-27 16:24:22.501 | step 1 | route=HW_TicketPost | empId=68613 | query called at=16:24:22.501
2026-03-27 16:24:22.505 | step 2 | route=HW_TicketPost | empId=68613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-27 16:24:22.506 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=4.71 | totalMs=4.71
2026-03-27 16:24:22.507 | step 1 | route=HW_TicketPost | empId=68613 | query called at=16:24:22.507
2026-03-27 16:24:22.509 | step 2 | route=HW_TicketPost | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-03-27 16:24:22.509 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=2.49 | totalMs=2.49
2026-03-27 16:24:22.510 | step 1 | route=HW_TicketPost | empId=68613 | query called at=16:24:22.510
2026-03-27 16:24:23.911 | step 2 | route=HW_TicketPost | empId=68613 | query=hw_ticket_save_proc_kpi | queryMs=1400.87
2026-03-27 16:24:23.916 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=1,405.77 | totalMs=1,405.77
2026-03-27 16:24:24.143 | step 1 | route=IT_Ticket | empId=68613 | query called at=16:24:24.143
2026-03-27 16:24:24.156 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-27 16:24:24.160 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-27 16:24:24.161 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-27 16:24:24.163 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-27 16:24:24.164 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-27 16:24:24.170 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=4.97
2026-03-27 16:24:24.170 | step 3 | route=IT_Ticket | empId=68613 | apiMs=27.04 | totalMs=27.04
2026-03-27 16:24:24.171 | step 1 | route=IT_Ticket | empId=68613 | query called at=16:24:24.171
2026-03-27 16:24:24.172 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-27 16:24:24.173 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-27 16:24:24.175 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-27 16:24:24.175 | step 3 | route=IT_Ticket | empId=68613 | apiMs=4.50 | totalMs=4.50
2026-03-27 16:48:49.034 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:48:49.034
2026-03-27 16:48:49.075 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=40.72
2026-03-27 16:48:49.078 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=44.50 | totalMs=44.50
2026-03-27 16:48:49.711 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:48:49.711
2026-03-27 16:52:46.665 | step 1 | route=IT_Ticket | empId=12006 | query called at=16:52:46.665
2026-03-27 16:52:46.688 | step 2 | route=IT_Ticket | empId=12006 | query=KPI_IT_Ticket_Details_New | queryMs=22.03
2026-03-27 16:52:46.692 | step 2 | route=IT_Ticket | empId=12006 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-27 16:52:46.696 | step 2 | route=IT_Ticket | empId=12006 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-27 16:52:46.697 | step 2 | route=IT_Ticket | empId=12006 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-27 16:52:46.710 | step 2 | route=IT_Ticket | empId=12006 | query=Kpi_it_Ticket_Details | queryMs=12.5
2026-03-27 16:52:46.713 | step 2 | route=IT_Ticket | empId=12006 | query=VMS_Comp_login_proc | queryMs=3.25
2026-03-27 16:52:46.714 | step 3 | route=IT_Ticket | empId=12006 | apiMs=49.15 | totalMs=49.15
2026-03-27 16:52:46.714 | step 1 | route=IT_Ticket | empId=12006 | query called at=16:52:46.714
2026-03-27 16:52:46.724 | step 2 | route=IT_Ticket | empId=12006 | query=Kpi_HW_Ticket_Details | queryMs=8.78
2026-03-27 16:52:46.725 | step 2 | route=IT_Ticket | empId=12006 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-27 16:52:46.726 | step 2 | route=IT_Ticket | empId=12006 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-27 16:52:46.726 | step 3 | route=IT_Ticket | empId=12006 | apiMs=11.80 | totalMs=11.80
2026-03-27 16:53:03.721 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12006 | query called at=16:53:03.721
2026-03-27 16:53:04.091 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12006 | query=KPI_IT_Ticket_Details_New | queryMs=369.08
2026-03-27 16:53:04.092 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12006 | apiMs=370.44 | totalMs=370.44
2026-03-27 16:53:08.268 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12006 | query called at=16:53:08.268
2026-03-27 16:53:08.279 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12006 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-03-27 16:53:08.283 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12006 | apiMs=14.54 | totalMs=14.54
2026-03-27 16:54:17.654 | step 1 | route=IT_TicketPost | empId=12006 | query called at=16:54:17.654
2026-03-27 16:54:17.680 | step 2 | route=IT_TicketPost | empId=12006 | query=KPI_IT_Ticket_Details_New | queryMs=24.45
2026-03-27 16:54:17.680 | step 3 | route=IT_TicketPost | empId=12006 | apiMs=26.02 | totalMs=26.02
2026-03-27 16:54:17.681 | step 1 | route=IT_TicketPost | empId=12006 | query called at=16:54:17.681
2026-03-27 16:54:17.773 | step 2 | route=IT_TicketPost | empId=12006 | query=IT_Ticket_Save_SPOC | queryMs=92.16
2026-03-27 16:54:17.794 | step 3 | route=IT_TicketPost | empId=12006 | apiMs=113.18 | totalMs=113.18
2026-03-27 16:54:17.794 | step 1 | route=IT_TicketPost | empId=12006 | query called at=16:54:17.794
2026-03-27 16:54:17.811 | step 2 | route=IT_TicketPost | empId=12006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.76
2026-03-27 16:54:17.811 | step 3 | route=IT_TicketPost | empId=12006 | apiMs=16.73 | totalMs=16.73
2026-03-27 16:54:17.812 | step 1 | route=IT_TicketPost | empId=12006 | query called at=16:54:17.812
2026-03-27 16:54:17.827 | step 2 | route=IT_TicketPost | empId=12006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.23
2026-03-27 16:54:17.827 | step 3 | route=IT_TicketPost | empId=12006 | apiMs=15.78 | totalMs=15.78
2026-03-27 16:54:24.951 | step 1 | route=IT_Ticket | empId=12006 | query called at=16:54:24.951
2026-03-27 16:54:24.968 | step 2 | route=IT_Ticket | empId=12006 | query=KPI_IT_Ticket_Details_New | queryMs=16.58
2026-03-27 16:54:24.972 | step 2 | route=IT_Ticket | empId=12006 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-27 16:54:24.976 | step 2 | route=IT_Ticket | empId=12006 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-27 16:54:24.977 | step 2 | route=IT_Ticket | empId=12006 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-27 16:54:24.994 | step 2 | route=IT_Ticket | empId=12006 | query=Kpi_it_Ticket_Details | queryMs=16.27
2026-03-27 16:54:24.998 | step 2 | route=IT_Ticket | empId=12006 | query=VMS_Comp_login_proc | queryMs=3.93
2026-03-27 16:54:24.998 | step 3 | route=IT_Ticket | empId=12006 | apiMs=47.34 | totalMs=47.34
2026-03-27 16:54:24.999 | step 1 | route=IT_Ticket | empId=12006 | query called at=16:54:24.999
2026-03-27 16:54:25.009 | step 2 | route=IT_Ticket | empId=12006 | query=Kpi_HW_Ticket_Details | queryMs=9.32
2026-03-27 16:54:25.010 | step 2 | route=IT_Ticket | empId=12006 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-27 16:54:25.011 | step 2 | route=IT_Ticket | empId=12006 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-27 16:54:25.011 | step 3 | route=IT_Ticket | empId=12006 | apiMs=12.28 | totalMs=12.28
2026-03-27 16:57:37.030 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=16:57:37.030
2026-03-27 16:57:37.078 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=47.59
2026-03-27 16:57:37.079 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=48.79 | totalMs=48.79
2026-03-27 16:57:37.973 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:57:37.973
2026-03-27 16:57:43.273 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:57:43.273
2026-03-27 16:57:43.998 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=724.4
2026-03-27 16:57:44.009 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=736.10 | totalMs=736.10
2026-03-27 16:57:44.012 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:57:44.012
2026-03-27 16:57:44.018 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.7
2026-03-27 16:57:44.021 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-27 16:57:44.023 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-27 16:57:44.023 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=10.67 | totalMs=10.67
2026-03-27 16:57:44.248 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=16:57:44.248
2026-03-27 16:57:44.264 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=15.55
2026-03-27 16:57:44.265 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=16.48 | totalMs=16.48
2026-03-27 16:57:44.591 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:57:44.591
2026-03-27 17:00:20.904 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:00:20.904
2026-03-27 17:00:20.939 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=34.25
2026-03-27 17:00:20.943 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-27 17:00:20.947 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-27 17:00:20.949 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-27 17:00:20.971 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=22.19
2026-03-27 17:00:20.977 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=5.27
2026-03-27 17:00:20.977 | step 3 | route=IT_Ticket | empId=58335 | apiMs=72.91 | totalMs=72.91
2026-03-27 17:00:20.979 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:00:20.979
2026-03-27 17:00:20.996 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=17.21
2026-03-27 17:00:20.998 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-27 17:00:20.999 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-27 17:00:20.999 | step 3 | route=IT_Ticket | empId=58335 | apiMs=20.71 | totalMs=20.71
2026-03-27 17:00:26.160 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=17:00:26.160
2026-03-27 17:00:26.446 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=285.88
2026-03-27 17:00:26.449 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=289.78 | totalMs=289.78
2026-03-27 17:00:28.008 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=17:00:28.008
2026-03-27 17:00:28.019 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-27 17:00:28.020 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=11.37 | totalMs=11.37
2026-03-27 17:01:25.681 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:01:25.681
2026-03-27 17:01:25.697 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=14.97
2026-03-27 17:01:25.699 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-27 17:01:25.700 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-27 17:01:25.701 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-27 17:01:25.703 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-27 17:01:25.708 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=5.31
2026-03-27 17:01:25.709 | step 3 | route=IT_Ticket | empId=58335 | apiMs=27.44 | totalMs=27.44
2026-03-27 17:01:25.709 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:01:25.709
2026-03-27 17:01:25.711 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-27 17:01:25.712 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-27 17:01:25.713 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-27 17:01:25.714 | step 3 | route=IT_Ticket | empId=58335 | apiMs=4.36 | totalMs=4.36
2026-03-27 17:01:30.175 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=17:01:30.175
2026-03-27 17:01:30.343 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=166.47
2026-03-27 17:01:30.346 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=170.86 | totalMs=170.86
2026-03-27 17:01:31.920 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=17:01:31.920
2026-03-27 17:01:31.931 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-27 17:01:31.934 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=14.38 | totalMs=14.38
2026-03-27 17:02:26.833 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:02:26.833
2026-03-27 17:02:26.844 | step 2 | route=IT_TicketPost | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-03-27 17:02:26.849 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=16.31 | totalMs=16.31
2026-03-27 17:02:26.852 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:02:26.852
2026-03-27 17:02:26.879 | step 2 | route=IT_TicketPost | empId=58335 | query=IT_Ticket_Save_SPOC | queryMs=23.99
2026-03-27 17:02:26.882 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=29.37 | totalMs=29.37
2026-03-27 17:02:26.882 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:02:26.882
2026-03-27 17:02:26.885 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-27 17:02:26.885 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=3.21 | totalMs=3.21
2026-03-27 17:02:26.886 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:02:26.886
2026-03-27 17:02:26.888 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-27 17:02:26.888 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=2.29 | totalMs=2.29
2026-03-27 17:02:27.105 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:02:27.105
2026-03-27 17:02:27.115 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-27 17:02:27.116 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-27 17:02:27.117 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-27 17:02:27.119 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-27 17:02:27.120 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-27 17:02:27.126 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=5.35
2026-03-27 17:02:27.126 | step 3 | route=IT_Ticket | empId=58335 | apiMs=21.39 | totalMs=21.39
2026-03-27 17:02:27.126 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:02:27.126
2026-03-27 17:02:27.128 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-27 17:02:27.129 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 17:02:27.131 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-27 17:02:27.131 | step 3 | route=IT_Ticket | empId=58335 | apiMs=4.44 | totalMs=4.44
2026-03-27 17:04:19.364 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=17:04:19.364
2026-03-27 17:04:19.550 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=185.28
2026-03-27 17:04:19.554 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=189.66 | totalMs=189.66
2026-03-27 17:04:20.878 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=17:04:20.878
2026-03-27 17:04:20.891 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-27 17:04:20.894 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=16.20 | totalMs=16.20
2026-03-27 17:05:28.085 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:05:28.085
2026-03-27 17:05:28.095 | step 2 | route=IT_TicketPost | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-27 17:05:28.096 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=11.08 | totalMs=11.08
2026-03-27 17:05:28.097 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:05:28.097
2026-03-27 17:05:28.109 | step 2 | route=IT_TicketPost | empId=58335 | query=IT_Ticket_Save_SPOC | queryMs=11.68
2026-03-27 17:05:28.111 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=13.97 | totalMs=13.97
2026-03-27 17:05:28.111 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:05:28.111
2026-03-27 17:05:28.114 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-27 17:05:28.114 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=2.75 | totalMs=2.75
2026-03-27 17:05:28.115 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:05:28.115
2026-03-27 17:05:28.116 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-27 17:05:28.116 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=1.83 | totalMs=1.83
2026-03-27 17:05:28.335 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:05:28.335
2026-03-27 17:05:28.346 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-27 17:05:28.347 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-27 17:05:28.349 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-27 17:05:28.351 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 17:05:28.373 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=22.5
2026-03-27 17:05:28.379 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=5.15
2026-03-27 17:05:28.379 | step 3 | route=IT_Ticket | empId=58335 | apiMs=44.39 | totalMs=44.39
2026-03-27 17:05:28.380 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:05:28.380
2026-03-27 17:05:28.397 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=16.81
2026-03-27 17:05:28.399 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-27 17:05:28.401 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-27 17:05:28.401 | step 3 | route=IT_Ticket | empId=58335 | apiMs=20.90 | totalMs=20.90
2026-03-27 17:11:11.374 | step 1 | route=IT_Ticket | empId=55880 | query called at=17:11:11.374
2026-03-27 17:11:11.410 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=34.32
2026-03-27 17:11:11.415 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-27 17:11:11.418 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-27 17:11:11.422 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-27 17:11:11.444 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=21.68
2026-03-27 17:11:11.450 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=5.13
2026-03-27 17:11:11.450 | step 3 | route=IT_Ticket | empId=55880 | apiMs=75.66 | totalMs=75.66
2026-03-27 17:11:11.451 | step 1 | route=IT_Ticket | empId=55880 | query called at=17:11:11.451
2026-03-27 17:11:11.468 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=16.78
2026-03-27 17:11:11.469 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 17:11:11.471 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-27 17:11:11.471 | step 3 | route=IT_Ticket | empId=55880 | apiMs=20.24 | totalMs=20.24
2026-03-27 17:11:17.581 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55880 | query called at=17:11:17.581
2026-03-27 17:11:18.011 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=429.83
2026-03-27 17:11:18.014 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55880 | apiMs=433.73 | totalMs=433.73
2026-03-27 17:11:20.064 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query called at=17:11:20.064
2026-03-27 17:11:20.081 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=12.96
2026-03-27 17:11:20.084 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55880 | apiMs=20.05 | totalMs=20.05
2026-03-27 17:11:47.334 | step 1 | route=IT_TicketPost | empId=55880 | query called at=17:11:47.334
2026-03-27 17:11:47.343 | step 2 | route=IT_TicketPost | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-03-27 17:11:47.347 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=12.90 | totalMs=12.90
2026-03-27 17:11:47.349 | step 1 | route=IT_TicketPost | empId=55880 | query called at=17:11:47.349
2026-03-27 17:11:47.370 | step 2 | route=IT_TicketPost | empId=55880 | query=IT_Ticket_Save_SPOC | queryMs=18.2
2026-03-27 17:11:47.372 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=22.96 | totalMs=22.96
2026-03-27 17:11:47.373 | step 1 | route=IT_TicketPost | empId=55880 | query called at=17:11:47.373
2026-03-27 17:11:47.375 | step 2 | route=IT_TicketPost | empId=55880 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-27 17:11:47.375 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=2.44 | totalMs=2.44
2026-03-27 17:11:48.803 | step 1 | route=IT_Ticket | empId=55880 | query called at=17:11:48.803
2026-03-27 17:11:48.813 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-03-27 17:11:48.814 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-27 17:11:48.815 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-27 17:11:48.817 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-27 17:11:48.818 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-27 17:11:48.821 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=3.17
2026-03-27 17:11:48.822 | step 3 | route=IT_Ticket | empId=55880 | apiMs=19.19 | totalMs=19.19
2026-03-27 17:11:48.823 | step 1 | route=IT_Ticket | empId=55880 | query called at=17:11:48.823
2026-03-27 17:11:48.824 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-27 17:11:48.825 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-27 17:11:48.827 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-27 17:11:48.827 | step 3 | route=IT_Ticket | empId=55880 | apiMs=4.32 | totalMs=4.32
2026-03-27 17:13:11.038 | step 1 | route=IT_Ticket | empId=60888 | query called at=17:13:11.038
2026-03-27 17:13:11.049 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-27 17:13:11.053 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-27 17:13:11.057 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-27 17:13:11.060 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-27 17:13:11.062 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-27 17:13:11.064 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=1.56
2026-03-27 17:13:11.065 | step 3 | route=IT_Ticket | empId=60888 | apiMs=26.52 | totalMs=26.52
2026-03-27 17:13:11.065 | step 1 | route=IT_Ticket | empId=60888 | query called at=17:13:11.065
2026-03-27 17:13:11.067 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-27 17:13:11.068 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-27 17:13:11.070 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-27 17:13:11.070 | step 3 | route=IT_Ticket | empId=60888 | apiMs=5.20 | totalMs=5.20
2026-03-27 17:13:17.544 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60888 | query called at=17:13:17.544
2026-03-27 17:13:17.682 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=137.2
2026-03-27 17:13:17.685 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60888 | apiMs=141.13 | totalMs=141.13
2026-03-27 17:13:19.194 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query called at=17:13:19.194
2026-03-27 17:13:19.206 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-03-27 17:13:19.209 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60888 | apiMs=14.50 | totalMs=14.50
2026-03-27 17:14:24.660 | step 1 | route=IT_TicketPost | empId=60888 | query called at=17:14:24.660
2026-03-27 17:14:24.671 | step 2 | route=IT_TicketPost | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-27 17:14:24.674 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=14.11 | totalMs=14.11
2026-03-27 17:14:24.677 | step 1 | route=IT_TicketPost | empId=60888 | query called at=17:14:24.677
2026-03-27 17:14:24.704 | step 2 | route=IT_TicketPost | empId=60888 | query=IT_Ticket_Save_SPOC | queryMs=24
2026-03-27 17:14:24.710 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=32.48 | totalMs=32.48
2026-03-27 17:14:24.710 | step 1 | route=IT_TicketPost | empId=60888 | query called at=17:14:24.710
2026-03-27 17:14:24.712 | step 2 | route=IT_TicketPost | empId=60888 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-27 17:14:24.713 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=2.37 | totalMs=2.37
2026-03-27 17:14:24.937 | step 1 | route=IT_Ticket | empId=60888 | query called at=17:14:24.937
2026-03-27 17:14:24.951 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=13.31
2026-03-27 17:14:24.952 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-27 17:14:24.954 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-27 17:14:24.955 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-27 17:14:24.957 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-27 17:14:24.961 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=4.24
2026-03-27 17:14:24.962 | step 3 | route=IT_Ticket | empId=60888 | apiMs=25.02 | totalMs=25.02
2026-03-27 17:14:24.962 | step 1 | route=IT_Ticket | empId=60888 | query called at=17:14:24.962
2026-03-27 17:14:24.964 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-27 17:14:24.965 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-27 17:14:24.967 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-27 17:14:24.967 | step 3 | route=IT_Ticket | empId=60888 | apiMs=4.55 | totalMs=4.55
2026-03-27 17:15:00.392 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55880 | query called at=17:15:00.392
2026-03-27 17:15:00.838 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=444.63
2026-03-27 17:15:00.841 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55880 | apiMs=448.19 | totalMs=448.19
2026-03-27 17:15:03.044 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query called at=17:15:03.044
2026-03-27 17:15:03.059 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=12.23
2026-03-27 17:15:03.062 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55880 | apiMs=17.76 | totalMs=17.76
2026-03-27 17:15:17.097 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=17:15:17.097
2026-03-27 17:15:17.211 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=113.13
2026-03-27 17:15:17.211 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=114.35 | totalMs=114.35
2026-03-27 17:15:17.579 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:15:17.579
2026-03-27 17:15:25.922 | step 1 | route=SPOC_Entry_Save | empId=38205 | query called at=17:15:25.922
2026-03-27 17:15:26.166 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=IT_Ticket_Update_SPOC | queryMs=244.15
2026-03-27 17:15:26.604 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=IT_Ticket_Update_SPOC | queryMs=284.55
2026-03-27 17:15:26.746 | step 3 | route=SPOC_Entry_Save | empId=38205 | apiMs=824.80 | totalMs=824.80
2026-03-27 17:15:26.749 | step 1 | route=SPOC_Entry_Save | empId=38205 | query called at=17:15:26.749
2026-03-27 17:15:26.753 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-03-27 17:15:26.754 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-27 17:15:26.756 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-27 17:15:26.756 | step 3 | route=SPOC_Entry_Save | empId=38205 | apiMs=6.98 | totalMs=6.98
2026-03-27 17:15:26.757 | step 1 | route=SPOC_Entry_Save | empId=38205 | query called at=17:15:26.757
2026-03-27 17:15:26.759 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-27 17:15:26.760 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-03-27 17:15:26.762 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-27 17:15:26.762 | step 3 | route=SPOC_Entry_Save | empId=38205 | apiMs=5.18 | totalMs=5.18
2026-03-27 17:15:27.009 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=17:15:27.009
2026-03-27 17:15:27.024 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=15.31
2026-03-27 17:15:27.025 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=16.13 | totalMs=16.13
2026-03-27 17:15:27.353 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:15:27.353
2026-03-27 17:15:48.258 | step 1 | route=IT_TicketPost | empId=55880 | query called at=17:15:48.258
2026-03-27 17:15:48.268 | step 2 | route=IT_TicketPost | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-03-27 17:15:48.271 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=13.26 | totalMs=13.26
2026-03-27 17:15:48.274 | step 1 | route=IT_TicketPost | empId=55880 | query called at=17:15:48.274
2026-03-27 17:15:48.278 | step 2 | route=IT_TicketPost | empId=55880 | query=IT_Ticket_Save_SPOC | queryMs=1.87
2026-03-27 17:15:48.280 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=5.81 | totalMs=5.81
2026-03-27 17:15:48.280 | step 1 | route=IT_TicketPost | empId=55880 | query called at=17:15:48.280
2026-03-27 17:15:48.282 | step 2 | route=IT_TicketPost | empId=55880 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-27 17:15:48.283 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=2.60 | totalMs=2.60
2026-03-27 17:15:49.402 | step 1 | route=IT_Ticket | empId=55880 | query called at=17:15:49.402
2026-03-27 17:15:49.413 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-03-27 17:15:49.415 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-27 17:15:49.416 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-27 17:15:49.418 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-27 17:15:49.420 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-27 17:15:49.425 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=4.91
2026-03-27 17:15:49.425 | step 3 | route=IT_Ticket | empId=55880 | apiMs=23.90 | totalMs=23.90
2026-03-27 17:15:49.426 | step 1 | route=IT_Ticket | empId=55880 | query called at=17:15:49.426
2026-03-27 17:15:49.428 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-27 17:15:49.430 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-27 17:15:49.431 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-27 17:15:49.432 | step 3 | route=IT_Ticket | empId=55880 | apiMs=5.66 | totalMs=5.66
2026-03-27 17:16:40.986 | step 1 | route=Ticket_SPOC_Approve | empId=13842 | query called at=17:16:40.986
2026-03-27 17:16:41.008 | step 2 | route=Ticket_SPOC_Approve | empId=13842 | query=IT_TIcket_SPOCApp_Report | queryMs=21.13
2026-03-27 17:16:41.009 | step 3 | route=Ticket_SPOC_Approve | empId=13842 | apiMs=22.20 | totalMs=22.20
2026-03-27 17:16:42.101 | step 4 | route=pageRenderd | empId=13842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:16:42.101
2026-03-27 17:16:57.515 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:16:57.515
2026-03-27 17:16:57.536 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=21.13
2026-03-27 17:16:57.564 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-03-27 17:16:57.569 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=1.09
2026-03-27 17:16:57.595 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=21.26
2026-03-27 17:16:57.602 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=1.22
2026-03-27 17:16:57.605 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=1.12
2026-03-27 17:16:57.620 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=12.78
2026-03-27 17:16:57.647 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=25.17
2026-03-27 17:16:57.668 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=15.91
2026-03-27 17:16:57.671 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=1.72
2026-03-27 17:16:57.673 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=158.18 | totalMs=158.18
2026-03-27 17:16:57.673 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:16:57.673
2026-03-27 17:16:57.675 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-27 17:16:57.677 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-27 17:16:57.678 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-27 17:16:57.678 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=5.30 | totalMs=5.30
2026-03-27 17:17:00.772 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:17:00.772
2026-03-27 17:17:00.777 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-27 17:17:00.781 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-27 17:17:00.784 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-27 17:17:00.785 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=12.71 | totalMs=12.71
2026-03-27 17:17:02.221 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:17:02.221
2026-03-27 17:17:02.224 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-27 17:17:02.226 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-27 17:17:02.227 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-27 17:17:02.228 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=6.48 | totalMs=6.48
2026-03-27 17:17:03.918 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:17:03.918
2026-03-27 17:17:03.921 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-27 17:17:03.922 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-27 17:17:03.924 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-27 17:17:03.924 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=5.91 | totalMs=5.91
2026-03-27 17:17:05.298 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:17:05.298
2026-03-27 17:17:05.300 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-27 17:17:05.302 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-27 17:17:05.304 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-27 17:17:05.304 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=6.12 | totalMs=6.12
2026-03-27 17:17:06.854 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:17:06.854
2026-03-27 17:17:06.856 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-27 17:17:06.858 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-27 17:17:06.860 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-27 17:17:06.860 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=5.94 | totalMs=5.94
2026-03-27 17:17:08.273 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:17:08.273
2026-03-27 17:17:08.286 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.93
2026-03-27 17:17:08.291 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.85
2026-03-27 17:17:08.292 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-27 17:17:08.293 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=19.95 | totalMs=19.95
2026-03-27 17:17:09.616 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:17:09.616
2026-03-27 17:17:09.617 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-27 17:17:09.619 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-27 17:17:09.620 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-27 17:17:09.621 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=5.18 | totalMs=5.18
2026-03-27 17:17:11.007 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:17:11.007
2026-03-27 17:17:11.009 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-27 17:17:11.010 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-27 17:17:11.012 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-27 17:17:11.012 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=5.27 | totalMs=5.27
2026-03-27 17:17:12.457 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:17:12.457
2026-03-27 17:17:12.459 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-27 17:17:12.460 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-27 17:17:12.462 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-27 17:17:12.462 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=5.70 | totalMs=5.70
2026-03-27 17:17:14.273 | step 1 | route=Ticket_SPOC_Approve | empId=13842 | query called at=17:17:14.273
2026-03-27 17:17:14.290 | step 2 | route=Ticket_SPOC_Approve | empId=13842 | query=IT_TIcket_SPOCApp_Report | queryMs=16.04
2026-03-27 17:17:14.290 | step 3 | route=Ticket_SPOC_Approve | empId=13842 | apiMs=17.58 | totalMs=17.58
2026-03-27 17:17:15.137 | step 4 | route=pageRenderd | empId=13842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:17:15.137
2026-03-27 17:37:51.756 | step 1 | route=Ticket_SPOC_Approve | empId=17434 | query called at=17:37:51.756
2026-03-27 17:37:51.796 | step 2 | route=Ticket_SPOC_Approve | empId=17434 | query=IT_TIcket_SPOCApp_Report | queryMs=39.93
2026-03-27 17:37:51.797 | step 3 | route=Ticket_SPOC_Approve | empId=17434 | apiMs=41.24 | totalMs=41.24
2026-03-27 17:37:52.158 | step 4 | route=pageRenderd | empId=17434 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:37:52.158
2026-03-27 17:37:57.457 | step 1 | route=SPOC_Entry_Save | empId=17434 | query called at=17:37:57.457
2026-03-27 17:37:57.554 | step 2 | route=SPOC_Entry_Save | empId=17434 | query=IT_Ticket_Update_SPOC | queryMs=96.92
2026-03-27 17:37:57.559 | step 3 | route=SPOC_Entry_Save | empId=17434 | apiMs=102.28 | totalMs=102.28
2026-03-27 17:37:57.562 | step 1 | route=SPOC_Entry_Save | empId=17434 | query called at=17:37:57.562
2026-03-27 17:37:57.566 | step 2 | route=SPOC_Entry_Save | empId=17434 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-27 17:37:57.567 | step 2 | route=SPOC_Entry_Save | empId=17434 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-27 17:37:57.569 | step 2 | route=SPOC_Entry_Save | empId=17434 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-27 17:37:57.569 | step 3 | route=SPOC_Entry_Save | empId=17434 | apiMs=7.41 | totalMs=7.41
2026-03-27 17:37:58.990 | step 1 | route=Ticket_SPOC_Approve | empId=17434 | query called at=17:37:58.990
2026-03-27 17:37:59.004 | step 2 | route=Ticket_SPOC_Approve | empId=17434 | query=IT_TIcket_SPOCApp_Report | queryMs=14.07
2026-03-27 17:37:59.005 | step 3 | route=Ticket_SPOC_Approve | empId=17434 | apiMs=15.08 | totalMs=15.08
2026-03-27 17:37:59.355 | step 4 | route=pageRenderd | empId=17434 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:37:59.355
2026-03-27 17:39:08.830 | step 1 | route=DesignTicketReport | empId=18441 | query called at=17:39:08.830
2026-03-27 17:39:08.913 | step 2 | route=DesignTicketReport | empId=18441 | query=DesignTicket_Report_proc | queryMs=81.83
2026-03-27 17:39:08.915 | step 3 | route=DesignTicketReport | empId=18441 | apiMs=85.15 | totalMs=85.15
2026-03-27 17:39:10.424 | step 4 | route=pageRenderd | empId=18441 | Page=DESIGNER TICKET REPORT | page fully loaded at : 17:39:10.424
2026-03-27 17:39:12.686 | step 1 | route=DesignerTicket | empId=18441 | query called at=17:39:12.686
2026-03-27 17:39:12.716 | step 2 | route=DesignerTicket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=28.36
2026-03-27 17:39:12.716 | step 3 | route=DesignerTicket | empId=18441 | apiMs=29.91 | totalMs=29.91
2026-03-27 17:39:12.717 | step 1 | route=DesignerTicket | empId=18441 | query called at=17:39:12.717
2026-03-27 17:39:12.719 | step 2 | route=DesignerTicket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-27 17:39:12.719 | step 3 | route=DesignerTicket | empId=18441 | apiMs=2.26 | totalMs=2.26
2026-03-27 17:39:12.720 | step 1 | route=DesignerTicket | empId=18441 | query called at=17:39:12.720
2026-03-27 17:39:12.740 | step 2 | route=DesignerTicket | empId=18441 | query=Desginer_Typeof_Works_Master_Proc | queryMs=19.56
2026-03-27 17:39:12.740 | step 3 | route=DesignerTicket | empId=18441 | apiMs=20.35 | totalMs=20.35
2026-03-27 17:39:17.596 | step 1 | route=IT_Ticket_Report | empId=18441 | query called at=17:39:17.596
2026-03-27 17:39:18.168 | step 2 | route=IT_Ticket_Report | empId=18441 | query=kpi_it_ticket_report_page_proc | queryMs=571.04
2026-03-27 17:39:18.169 | step 3 | route=IT_Ticket_Report | empId=18441 | apiMs=572.27 | totalMs=572.27
2026-03-27 17:39:21.304 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:39:21.304
2026-03-27 17:40:52.471 | step 1 | route=IT_Ticket | empId=18441 | query called at=17:40:52.471
2026-03-27 17:40:52.505 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=33.48
2026-03-27 17:40:52.509 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-27 17:40:52.513 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-27 17:40:52.516 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-27 17:40:52.538 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=21.6
2026-03-27 17:40:52.544 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=4.86
2026-03-27 17:40:52.544 | step 3 | route=IT_Ticket | empId=18441 | apiMs=73.41 | totalMs=73.41
2026-03-27 17:40:52.545 | step 1 | route=IT_Ticket | empId=18441 | query called at=17:40:52.545
2026-03-27 17:40:52.546 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-27 17:40:52.548 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-27 17:40:52.549 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-27 17:40:52.549 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.55 | totalMs=4.55
2026-03-27 17:40:58.610 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=17:40:58.610
2026-03-27 17:40:58.785 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=174.4
2026-03-27 17:40:58.788 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=177.89 | totalMs=177.89
2026-03-27 17:41:01.158 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=17:41:01.158
2026-03-27 17:41:01.172 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=11.99
2026-03-27 17:41:01.172 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=13.53 | totalMs=13.53
2026-03-27 17:42:01.453 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:42:01.453
2026-03-27 17:42:01.465 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-27 17:42:01.467 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-27 17:42:01.468 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-27 17:42:01.470 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-27 17:42:01.471 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-27 17:42:01.477 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.05
2026-03-27 17:42:01.477 | step 3 | route=IT_Ticket | empId=59261 | apiMs=23.56 | totalMs=23.56
2026-03-27 17:42:01.478 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:42:01.478
2026-03-27 17:42:01.479 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-27 17:42:01.481 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-27 17:42:01.482 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-27 17:42:01.483 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.92 | totalMs=4.92
2026-03-27 17:42:05.965 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:42:05.965
2026-03-27 17:42:06.386 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=420.73
2026-03-27 17:42:06.389 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=424.43 | totalMs=424.43
2026-03-27 17:42:07.234 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:42:07.234
2026-03-27 17:42:07.245 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-03-27 17:42:07.248 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=14.32 | totalMs=14.32
2026-03-27 17:42:30.403 | step 1 | route=IT_TicketPost | empId=18441 | query called at=17:42:30.403
2026-03-27 17:42:30.414 | step 2 | route=IT_TicketPost | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-27 17:42:30.415 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=11.63 | totalMs=11.63
2026-03-27 17:42:30.416 | step 1 | route=IT_TicketPost | empId=18441 | query called at=17:42:30.416
2026-03-27 17:42:30.437 | step 2 | route=IT_TicketPost | empId=18441 | query=IT_Ticket_Save_SPOC | queryMs=20.58
2026-03-27 17:42:30.451 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=35.62 | totalMs=35.62
2026-03-27 17:42:30.452 | step 1 | route=IT_TicketPost | empId=18441 | query called at=17:42:30.452
2026-03-27 17:42:30.454 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-27 17:42:30.454 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=2.70 | totalMs=2.70
2026-03-27 17:42:30.455 | step 1 | route=IT_TicketPost | empId=18441 | query called at=17:42:30.455
2026-03-27 17:42:30.456 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-27 17:42:30.457 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=1.63 | totalMs=1.63
2026-03-27 17:42:36.543 | step 1 | route=IT_Ticket | empId=18441 | query called at=17:42:36.543
2026-03-27 17:42:36.555 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-27 17:42:36.559 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-27 17:42:36.563 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-27 17:42:36.564 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-27 17:42:36.566 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-27 17:42:36.568 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=1.79
2026-03-27 17:42:36.568 | step 3 | route=IT_Ticket | empId=18441 | apiMs=24.77 | totalMs=24.77
2026-03-27 17:42:36.569 | step 1 | route=IT_Ticket | empId=18441 | query called at=17:42:36.569
2026-03-27 17:42:36.571 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-27 17:42:36.572 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-27 17:42:36.573 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-27 17:42:36.574 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.62 | totalMs=4.62
2026-03-27 17:43:00.611 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:43:00.611
2026-03-27 17:43:00.629 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=16.96
2026-03-27 17:43:00.632 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=21.27 | totalMs=21.27
2026-03-27 17:43:00.635 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:43:00.635
2026-03-27 17:43:00.842 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=204.95
2026-03-27 17:43:00.855 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=220.25 | totalMs=220.25
2026-03-27 17:43:00.855 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:43:00.855
2026-03-27 17:43:00.864 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-03-27 17:43:00.864 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=8.92 | totalMs=8.92
2026-03-27 17:43:00.865 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:43:00.865
2026-03-27 17:43:00.872 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.86
2026-03-27 17:43:00.873 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=7.70 | totalMs=7.70
2026-03-27 17:43:01.097 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:43:01.097
2026-03-27 17:43:01.112 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=14.19
2026-03-27 17:43:01.121 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-03-27 17:43:01.130 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.26
2026-03-27 17:43:01.139 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.42
2026-03-27 17:43:01.148 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=8.17
2026-03-27 17:43:01.157 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=9.08
2026-03-27 17:43:01.158 | step 3 | route=IT_Ticket | empId=59261 | apiMs=60.61 | totalMs=60.61
2026-03-27 17:43:01.158 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:43:01.158
2026-03-27 17:43:01.165 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=6.53
2026-03-27 17:43:01.174 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.4
2026-03-27 17:43:01.183 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.93
2026-03-27 17:43:01.184 | step 3 | route=IT_Ticket | empId=59261 | apiMs=25.44 | totalMs=25.44
2026-03-27 17:48:57.630 | step 1 | route=Ticket_SPOC_Approve | empId=44817 | query called at=17:48:57.630
2026-03-27 17:48:57.666 | step 2 | route=Ticket_SPOC_Approve | empId=44817 | query=IT_TIcket_SPOCApp_Report | queryMs=35.37
2026-03-27 17:48:57.670 | step 3 | route=Ticket_SPOC_Approve | empId=44817 | apiMs=39.48 | totalMs=39.48
2026-03-27 17:48:58.198 | step 4 | route=pageRenderd | empId=44817 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:48:58.198
2026-03-27 17:49:05.571 | step 1 | route=IT_Ticket | empId=44817 | query called at=17:49:05.571
2026-03-27 17:49:05.582 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-27 17:49:05.587 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-27 17:49:05.591 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 17:49:05.595 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-27 17:49:05.596 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-27 17:49:05.602 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=4.79
2026-03-27 17:49:05.602 | step 3 | route=IT_Ticket | empId=44817 | apiMs=31.25 | totalMs=31.25
2026-03-27 17:49:05.603 | step 1 | route=IT_Ticket | empId=44817 | query called at=17:49:05.603
2026-03-27 17:49:05.605 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-27 17:49:05.606 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-27 17:49:05.608 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-27 17:49:05.608 | step 3 | route=IT_Ticket | empId=44817 | apiMs=5.05 | totalMs=5.05
2026-03-27 17:49:15.760 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=17:49:15.760
2026-03-27 17:49:15.897 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=135.99
2026-03-27 17:49:15.897 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=137.10 | totalMs=137.10
2026-03-27 17:49:17.373 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=17:49:17.373
2026-03-27 17:49:17.386 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=12.61
2026-03-27 17:49:17.389 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=16.69 | totalMs=16.69
2026-03-27 17:50:27.676 | step 1 | route=IT_TicketPost | empId=44817 | query called at=17:50:27.676
2026-03-27 17:50:27.689 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-03-27 17:50:27.692 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=15.68 | totalMs=15.68
2026-03-27 17:50:27.695 | step 1 | route=IT_TicketPost | empId=44817 | query called at=17:50:27.695
2026-03-27 17:50:27.734 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=36.26
2026-03-27 17:50:27.737 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=42.27 | totalMs=42.27
2026-03-27 17:50:27.738 | step 1 | route=IT_TicketPost | empId=44817 | query called at=17:50:27.738
2026-03-27 17:50:27.740 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-27 17:50:27.741 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.67 | totalMs=2.67
2026-03-27 17:50:27.741 | step 1 | route=IT_TicketPost | empId=44817 | query called at=17:50:27.741
2026-03-27 17:50:27.743 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-27 17:50:27.743 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=1.86 | totalMs=1.86
2026-03-27 17:50:29.499 | step 1 | route=IT_Ticket | empId=44817 | query called at=17:50:29.499
2026-03-27 17:50:29.510 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-27 17:50:29.512 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-27 17:50:29.514 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-27 17:50:29.516 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-27 17:50:29.517 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-27 17:50:29.523 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=4.98
2026-03-27 17:50:29.523 | step 3 | route=IT_Ticket | empId=44817 | apiMs=23.87 | totalMs=23.87
2026-03-27 17:50:29.524 | step 1 | route=IT_Ticket | empId=44817 | query called at=17:50:29.524
2026-03-27 17:50:29.525 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-27 17:50:29.527 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-27 17:50:29.529 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.96
2026-03-27 17:50:29.530 | step 3 | route=IT_Ticket | empId=44817 | apiMs=6.13 | totalMs=6.13
2026-03-27 17:51:02.613 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=17:51:02.613
2026-03-27 17:51:02.629 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=15.22
2026-03-27 17:51:02.633 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=19.22 | totalMs=19.22
2026-03-27 17:51:03.041 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:51:03.041
2026-03-27 18:02:02.317 | step 1 | route=IT_Ticket_Report | empId=174 | query called at=18:02:02.317
2026-03-27 18:02:02.456 | step 2 | route=IT_Ticket_Report | empId=174 | query=kpi_it_ticket_report_page_proc | queryMs=138.89
2026-03-27 18:02:02.457 | step 3 | route=IT_Ticket_Report | empId=174 | apiMs=140.22 | totalMs=140.22
2026-03-27 18:02:02.922 | step 4 | route=pageRenderd | empId=174 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:02:02.922
2026-03-27 18:02:16.043 | step 1 | route=IT_Ticket | empId=174 | query called at=18:02:16.043
2026-03-27 18:02:16.077 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=33.07
2026-03-27 18:02:16.081 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-27 18:02:16.085 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-27 18:02:16.089 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-27 18:02:16.104 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_it_Ticket_Details | queryMs=15.43
2026-03-27 18:02:16.108 | step 2 | route=IT_Ticket | empId=174 | query=VMS_Comp_login_proc | queryMs=3.38
2026-03-27 18:02:16.109 | step 3 | route=IT_Ticket | empId=174 | apiMs=65.48 | totalMs=65.48
2026-03-27 18:02:16.110 | step 1 | route=IT_Ticket | empId=174 | query called at=18:02:16.110
2026-03-27 18:02:16.122 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=11.91
2026-03-27 18:02:16.123 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-27 18:02:16.125 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-27 18:02:16.125 | step 3 | route=IT_Ticket | empId=174 | apiMs=15.20 | totalMs=15.20
2026-03-27 18:02:43.532 | step 1 | route=Ticket_Entry_SPOC_Module | empId=174 | query called at=18:02:43.532
2026-03-27 18:02:43.836 | step 2 | route=Ticket_Entry_SPOC_Module | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=303.04
2026-03-27 18:02:43.836 | step 3 | route=Ticket_Entry_SPOC_Module | empId=174 | apiMs=304.32 | totalMs=304.32
2026-03-27 18:02:48.007 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=174 | query called at=18:02:48.007
2026-03-27 18:02:48.020 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=12.9
2026-03-27 18:02:48.024 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=174 | apiMs=16.56 | totalMs=16.56
2026-03-27 18:03:12.248 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=18:03:12.248
2026-03-27 18:03:12.277 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=28.21
2026-03-27 18:03:12.280 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=32.12 | totalMs=32.12
2026-03-27 18:03:13.126 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:03:13.126
2026-03-27 18:03:16.493 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=18:03:16.493
2026-03-27 18:03:16.550 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=56.15
2026-03-27 18:03:16.553 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=59.19 | totalMs=59.19
2026-03-27 18:03:16.553 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=18:03:16.553
2026-03-27 18:03:16.557 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.15
2026-03-27 18:03:16.559 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-27 18:03:16.560 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-27 18:03:16.561 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.68 | totalMs=7.68
2026-03-27 18:03:23.861 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=18:03:23.861
2026-03-27 18:03:23.873 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.83
2026-03-27 18:03:23.877 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=16.43 | totalMs=16.43
2026-03-27 18:03:23.881 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (38500).
2026-03-27 18:03:24.134 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=18:03:24.134
2026-03-27 18:03:24.154 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.55
2026-03-27 18:03:24.154 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.54 | totalMs=20.54
2026-03-27 18:03:24.781 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:03:24.781
2026-03-27 18:03:40.233 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=18:03:40.233
2026-03-27 18:03:40.245 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.83
2026-03-27 18:03:40.250 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=17.02 | totalMs=17.02
2026-03-27 18:03:40.253 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=18:03:40.253
2026-03-27 18:03:40.256 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-27 18:03:40.258 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-27 18:03:40.259 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-27 18:03:40.259 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=6.68 | totalMs=6.68
2026-03-27 18:03:44.014 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=18:03:44.014
2026-03-27 18:03:44.044 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=28.93
2026-03-27 18:03:44.044 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=29.99 | totalMs=29.99
2026-03-27 18:03:44.602 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:03:44.602
2026-03-27 18:04:21.423 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=18:04:21.423
2026-03-27 18:04:21.444 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=20.33
2026-03-27 18:04:21.449 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=25.79 | totalMs=25.79
2026-03-27 18:04:21.452 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=18:04:21.452
2026-03-27 18:04:21.456 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-27 18:04:21.457 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-27 18:04:21.459 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-27 18:04:21.459 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.11 | totalMs=7.11
2026-03-27 18:04:24.504 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=18:04:24.504
2026-03-27 18:04:24.524 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=18.9
2026-03-27 18:04:24.524 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=19.98 | totalMs=19.98
2026-03-27 18:04:25.493 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:04:25.493
2026-03-27 18:07:54.222 | step 1 | route=IT_TicketPost | empId=174 | query called at=18:07:54.222
2026-03-27 18:07:54.235 | step 2 | route=IT_TicketPost | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=11.59
2026-03-27 18:07:54.235 | step 3 | route=IT_TicketPost | empId=174 | apiMs=13.33 | totalMs=13.33
2026-03-27 18:07:54.236 | step 1 | route=IT_TicketPost | empId=174 | query called at=18:07:54.236
2026-03-27 18:07:54.267 | step 2 | route=IT_TicketPost | empId=174 | query=IT_Ticket_Save_SPOC | queryMs=30.22
2026-03-27 18:07:54.283 | step 3 | route=IT_TicketPost | empId=174 | apiMs=47.17 | totalMs=47.17
2026-03-27 18:07:54.284 | step 1 | route=IT_TicketPost | empId=174 | query called at=18:07:54.284
2026-03-27 18:07:54.286 | step 2 | route=IT_TicketPost | empId=174 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-27 18:07:54.286 | step 3 | route=IT_TicketPost | empId=174 | apiMs=2.33 | totalMs=2.33
2026-03-27 18:07:54.287 | step 1 | route=IT_TicketPost | empId=174 | query called at=18:07:54.287
2026-03-27 18:07:54.288 | step 2 | route=IT_TicketPost | empId=174 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-27 18:07:54.288 | step 3 | route=IT_TicketPost | empId=174 | apiMs=1.81 | totalMs=1.81
2026-03-27 18:07:56.815 | step 1 | route=IT_Ticket | empId=174 | query called at=18:07:56.815
2026-03-27 18:07:56.826 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-27 18:07:56.828 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-27 18:07:56.830 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-27 18:07:56.831 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-27 18:07:56.833 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-27 18:07:56.838 | step 2 | route=IT_Ticket | empId=174 | query=VMS_Comp_login_proc | queryMs=5.04
2026-03-27 18:07:56.838 | step 3 | route=IT_Ticket | empId=174 | apiMs=23.39 | totalMs=23.39
2026-03-27 18:07:56.839 | step 1 | route=IT_Ticket | empId=174 | query called at=18:07:56.839
2026-03-27 18:07:56.841 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-27 18:07:56.842 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-27 18:07:56.844 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-27 18:07:56.844 | step 3 | route=IT_Ticket | empId=174 | apiMs=4.84 | totalMs=4.84
2026-03-27 18:08:10.907 | step 1 | route=IT_Ticket_Report | empId=174 | query called at=18:08:10.907
2026-03-27 18:08:11.038 | step 2 | route=IT_Ticket_Report | empId=174 | query=kpi_it_ticket_report_page_proc | queryMs=129.78
2026-03-27 18:08:11.041 | step 3 | route=IT_Ticket_Report | empId=174 | apiMs=133.99 | totalMs=133.99
2026-03-27 18:08:11.634 | step 4 | route=pageRenderd | empId=174 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:08:11.634
2026-03-27 18:08:21.845 | step 1 | route=IT_Ticket | empId=174 | query called at=18:08:21.845
2026-03-27 18:08:21.856 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-27 18:08:21.860 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-27 18:08:21.864 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-27 18:08:21.868 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-27 18:08:21.869 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-27 18:08:21.871 | step 2 | route=IT_Ticket | empId=174 | query=VMS_Comp_login_proc | queryMs=1.62
2026-03-27 18:08:21.871 | step 3 | route=IT_Ticket | empId=174 | apiMs=26.18 | totalMs=26.18
2026-03-27 18:08:21.873 | step 1 | route=IT_Ticket | empId=174 | query called at=18:08:21.873
2026-03-27 18:08:21.874 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-27 18:08:21.875 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-27 18:08:21.877 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-27 18:08:21.877 | step 3 | route=IT_Ticket | empId=174 | apiMs=4.53 | totalMs=4.53
2026-03-27 18:08:35.797 | step 1 | route=IT_Ticket | empId=174 | query called at=18:08:35.797
2026-03-27 18:08:35.807 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-27 18:08:35.813 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-27 18:08:35.817 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-27 18:08:35.821 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-27 18:08:35.822 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-27 18:08:35.824 | step 2 | route=IT_Ticket | empId=174 | query=VMS_Comp_login_proc | queryMs=1.7
2026-03-27 18:08:35.825 | step 3 | route=IT_Ticket | empId=174 | apiMs=27.82 | totalMs=27.82
2026-03-27 18:08:35.826 | step 1 | route=IT_Ticket | empId=174 | query called at=18:08:35.826
2026-03-27 18:08:35.827 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-27 18:08:35.829 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-27 18:08:35.830 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-27 18:08:35.830 | step 3 | route=IT_Ticket | empId=174 | apiMs=4.63 | totalMs=4.63
2026-03-27 18:10:06.327 | step 1 | route=IT_Ticket | empId=174 | query called at=18:10:06.327
2026-03-27 18:10:06.339 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-27 18:10:06.344 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=2.02
2026-03-27 18:10:06.348 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-27 18:10:06.352 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 18:10:06.354 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-27 18:10:06.356 | step 2 | route=IT_Ticket | empId=174 | query=VMS_Comp_login_proc | queryMs=2.22
2026-03-27 18:10:06.357 | step 3 | route=IT_Ticket | empId=174 | apiMs=29.80 | totalMs=29.80
2026-03-27 18:10:06.357 | step 1 | route=IT_Ticket | empId=174 | query called at=18:10:06.357
2026-03-27 18:10:06.360 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=2.89
2026-03-27 18:10:06.362 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-27 18:10:06.363 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-27 18:10:06.364 | step 3 | route=IT_Ticket | empId=174 | apiMs=6.36 | totalMs=6.36
2026-03-27 18:10:08.500 | step 1 | route=IT_Ticket | empId=174 | query called at=18:10:08.500
2026-03-27 18:10:08.512 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-03-27 18:10:08.517 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-27 18:10:08.520 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-27 18:10:08.524 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-27 18:10:08.525 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-27 18:10:08.527 | step 2 | route=IT_Ticket | empId=174 | query=VMS_Comp_login_proc | queryMs=1.32
2026-03-27 18:10:08.527 | step 3 | route=IT_Ticket | empId=174 | apiMs=27.28 | totalMs=27.28
2026-03-27 18:10:08.528 | step 1 | route=IT_Ticket | empId=174 | query called at=18:10:08.528
2026-03-27 18:10:08.530 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-27 18:10:08.531 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-27 18:10:08.532 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-27 18:10:08.533 | step 3 | route=IT_Ticket | empId=174 | apiMs=4.39 | totalMs=4.39
2026-03-27 18:10:11.759 | step 1 | route=IT_Ticket | empId=174 | query called at=18:10:11.759
2026-03-27 18:10:11.770 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-27 18:10:11.779 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=5.87
2026-03-27 18:10:11.783 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-27 18:10:11.787 | step 2 | route=IT_Ticket | empId=174 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-27 18:10:11.789 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_it_Ticket_Details | queryMs=1.54
2026-03-27 18:10:11.792 | step 2 | route=IT_Ticket | empId=174 | query=VMS_Comp_login_proc | queryMs=3.08
2026-03-27 18:10:11.793 | step 3 | route=IT_Ticket | empId=174 | apiMs=33.41 | totalMs=33.41
2026-03-27 18:10:11.793 | step 1 | route=IT_Ticket | empId=174 | query called at=18:10:11.793
2026-03-27 18:10:11.795 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-27 18:10:11.796 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-27 18:10:11.797 | step 2 | route=IT_Ticket | empId=174 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-27 18:10:11.798 | step 3 | route=IT_Ticket | empId=174 | apiMs=4.49 | totalMs=4.49
2026-03-27 18:35:22.129 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:35:22.129
2026-03-27 18:35:22.164 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=34.05
2026-03-27 18:35:22.166 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-27 18:35:22.168 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-27 18:35:22.169 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-27 18:35:22.191 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=21.93
2026-03-27 18:35:22.197 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=4.75
2026-03-27 18:35:22.197 | step 3 | route=IT_Ticket | empId=61350 | apiMs=68.03 | totalMs=68.03
2026-03-27 18:35:22.198 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:35:22.198
2026-03-27 18:35:22.215 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=17.28
2026-03-27 18:35:22.217 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-27 18:35:22.218 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-27 18:35:22.218 | step 3 | route=IT_Ticket | empId=61350 | apiMs=20.88 | totalMs=20.88
2026-03-27 18:35:30.059 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:35:30.059
2026-03-27 18:35:30.114 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.06
2026-03-27 18:35:30.117 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.05 | totalMs=58.05
2026-03-27 18:35:32.858 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:35:32.858
2026-03-27 18:35:32.869 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-27 18:35:32.872 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.49 | totalMs=14.49
2026-03-27 18:37:03.815 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:37:03.815
2026-03-27 18:37:03.826 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-27 18:37:03.826 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=10.97 | totalMs=10.97
2026-03-27 18:37:03.827 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:37:03.827
2026-03-27 18:37:03.849 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=20.76
2026-03-27 18:37:03.851 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=23.84 | totalMs=23.84
2026-03-27 18:37:03.851 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:37:03.851
2026-03-27 18:37:03.853 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-27 18:37:03.854 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.33 | totalMs=2.33
2026-03-27 18:37:03.854 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:37:03.854
2026-03-27 18:37:03.856 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-27 18:37:03.856 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.82 | totalMs=1.82
2026-03-27 18:37:04.128 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:37:04.128
2026-03-27 18:37:04.138 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-03-27 18:37:04.140 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-27 18:37:04.141 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-27 18:37:04.143 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-27 18:37:04.144 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-27 18:37:04.146 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.57
2026-03-27 18:37:04.147 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.95 | totalMs=18.95
2026-03-27 18:37:04.147 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:37:04.147
2026-03-27 18:37:04.149 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-27 18:37:04.151 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-27 18:37:04.152 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-27 18:37:04.152 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.03 | totalMs=5.03
2026-03-27 18:37:07.687 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:37:07.687
2026-03-27 18:37:07.697 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-27 18:37:07.702 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-27 18:37:07.705 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-27 18:37:07.709 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-27 18:37:07.710 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-27 18:37:07.713 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.72
2026-03-27 18:37:07.713 | step 3 | route=IT_Ticket | empId=60438 | apiMs=26.46 | totalMs=26.46
2026-03-27 18:37:07.714 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:37:07.714
2026-03-27 18:37:07.715 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-27 18:37:07.716 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-27 18:37:07.718 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-27 18:37:07.718 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.35 | totalMs=4.35
2026-03-27 18:37:15.004 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:37:15.004
2026-03-27 18:37:15.058 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=53.71
2026-03-27 18:37:15.059 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=55.34 | totalMs=55.34
2026-03-27 18:37:17.053 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:37:17.053
2026-03-27 18:37:17.064 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-27 18:37:17.067 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=14.14 | totalMs=14.14
2026-03-27 18:37:47.842 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:37:47.842
2026-03-27 18:37:47.853 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-27 18:37:47.856 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=13.89 | totalMs=13.89
2026-03-27 18:37:47.859 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:37:47.859
2026-03-27 18:37:47.871 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=9.44
2026-03-27 18:37:47.872 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=13.94 | totalMs=13.94
2026-03-27 18:37:47.873 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:37:47.873
2026-03-27 18:37:47.876 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-27 18:37:47.876 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=3.10 | totalMs=3.10
2026-03-27 18:37:47.877 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:37:47.877
2026-03-27 18:37:47.878 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-27 18:37:47.878 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.82 | totalMs=1.82
2026-03-27 18:37:48.146 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:37:48.146
2026-03-27 18:37:48.156 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-27 18:37:48.158 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-27 18:37:48.160 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-27 18:37:48.161 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-27 18:37:48.163 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-27 18:37:48.166 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=2.36
2026-03-27 18:37:48.166 | step 3 | route=IT_Ticket | empId=60438 | apiMs=19.96 | totalMs=19.96
2026-03-27 18:37:48.166 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:37:48.166
2026-03-27 18:37:48.168 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-27 18:37:48.170 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-27 18:37:48.171 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-27 18:37:48.171 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.93 | totalMs=4.93
2026-03-27 19:55:13.530 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=19:55:13.530
2026-03-27 19:55:13.595 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=63.46
2026-03-27 19:55:13.595 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=65.21 | totalMs=65.21
2026-03-27 19:55:14.183 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:55:14.183
2026-03-27 19:55:26.725 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=19:55:26.725
2026-03-27 19:55:26.778 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=52.37
2026-03-27 19:55:26.790 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=10.02
2026-03-27 19:55:26.792 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=67.82 | totalMs=67.82
2026-03-27 19:55:26.793 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=19:55:26.793
2026-03-27 19:55:26.823 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.71
2026-03-27 19:55:26.824 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-27 19:55:26.826 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-27 19:55:26.826 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=33.23 | totalMs=33.23
2026-03-27 19:55:30.224 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=19:55:30.224
2026-03-27 19:55:30.226 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-27 19:55:30.230 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-27 19:55:30.234 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-27 19:55:30.236 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=12.22 | totalMs=12.22
2026-03-27 19:55:31.389 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=19:55:31.389
2026-03-27 19:55:31.424 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=34.87
2026-03-27 19:55:31.425 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=35.76 | totalMs=35.76
2026-03-27 19:55:32.021 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:55:32.021
2026-03-27 21:02:13.897 | step 5 | route=dashboard | empId=Gum0010 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-27 21:02:41.894 | step 5 | route=dashboard | empId=Gum0010 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-28 09:07:50.749 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:07:50.749
2026-03-28 09:07:51.000 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=250.58
2026-03-28 09:07:51.002 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-28 09:07:51.003 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-28 09:07:51.015 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-03-28 09:07:51.098 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=82.1
2026-03-28 09:07:51.100 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=1.13
2026-03-28 09:07:51.100 | step 3 | route=IT_Ticket | empId=51052 | apiMs=351.25 | totalMs=351.25
2026-03-28 09:07:51.101 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:07:51.101
2026-03-28 09:07:51.124 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=23.09
2026-03-28 09:07:51.148 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=23.87
2026-03-28 09:07:51.150 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-28 09:07:51.150 | step 3 | route=IT_Ticket | empId=51052 | apiMs=49.48 | totalMs=49.48
2026-03-28 09:08:08.487 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=09:08:08.487
2026-03-28 09:08:08.599 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=111.13
2026-03-28 09:08:08.599 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=112.31 | totalMs=112.31
2026-03-28 09:09:17.727 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=09:09:17.727
2026-03-28 09:09:17.990 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=262.03
2026-03-28 09:09:17.993 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=265.75 | totalMs=265.75
2026-03-28 09:09:21.519 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=09:09:21.519
2026-03-28 09:09:21.948 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=428.62
2026-03-28 09:09:21.951 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=432.40 | totalMs=432.40
2026-03-28 09:09:27.005 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=09:09:27.005
2026-03-28 09:09:27.026 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=19.44
2026-03-28 09:09:27.029 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=23.12 | totalMs=23.12
2026-03-28 09:11:27.544 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:11:27.544
2026-03-28 09:11:27.554 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-03-28 09:11:27.557 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=13.31 | totalMs=13.31
2026-03-28 09:11:27.560 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:11:27.560
2026-03-28 09:11:27.714 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=151.7
2026-03-28 09:11:27.717 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=156.50 | totalMs=156.50
2026-03-28 09:11:27.717 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:11:27.717
2026-03-28 09:11:27.719 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-28 09:11:27.719 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.19 | totalMs=2.19
2026-03-28 09:11:27.720 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:11:27.720
2026-03-28 09:11:27.721 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-28 09:11:27.721 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.58 | totalMs=1.58
2026-03-28 09:11:27.947 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:11:27.947
2026-03-28 09:11:27.957 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-03-28 09:11:27.959 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-28 09:11:27.960 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-28 09:11:27.961 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-28 09:11:27.963 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-28 09:11:27.965 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=1.37
2026-03-28 09:11:27.965 | step 3 | route=IT_Ticket | empId=51052 | apiMs=17.58 | totalMs=17.58
2026-03-28 09:11:27.966 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:11:27.966
2026-03-28 09:11:27.967 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 09:11:27.968 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-28 09:11:27.970 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-28 09:11:27.970 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.40 | totalMs=4.40
2026-03-28 09:11:54.864 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:11:54.864
2026-03-28 09:11:54.875 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-28 09:11:54.879 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-28 09:11:54.883 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-28 09:11:54.887 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-28 09:11:54.888 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-28 09:11:54.890 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=1.37
2026-03-28 09:11:54.890 | step 3 | route=IT_Ticket | empId=62399 | apiMs=25.96 | totalMs=25.96
2026-03-28 09:11:54.891 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:11:54.891
2026-03-28 09:11:54.892 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-28 09:11:54.893 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-28 09:11:54.894 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-28 09:11:54.895 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.02 | totalMs=4.02
2026-03-28 09:12:20.455 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=09:12:20.455
2026-03-28 09:12:20.763 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=307.1
2026-03-28 09:12:20.767 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=311.49 | totalMs=311.49
2026-03-28 09:12:26.297 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=09:12:26.297
2026-03-28 09:12:26.325 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=26.83
2026-03-28 09:12:26.327 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=30.55 | totalMs=30.55
2026-03-28 09:12:43.841 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:12:43.841
2026-03-28 09:12:43.852 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-03-28 09:12:43.854 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-28 09:12:43.855 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-28 09:12:43.856 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-28 09:12:43.858 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-28 09:12:43.859 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=1.25
2026-03-28 09:12:43.860 | step 3 | route=IT_Ticket | empId=46592 | apiMs=18.88 | totalMs=18.88
2026-03-28 09:12:43.860 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:12:43.860
2026-03-28 09:12:43.862 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-28 09:12:43.863 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-28 09:12:43.864 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-28 09:12:43.864 | step 3 | route=IT_Ticket | empId=46592 | apiMs=3.95 | totalMs=3.95
2026-03-28 09:12:49.528 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=09:12:49.528
2026-03-28 09:12:49.842 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=313.83
2026-03-28 09:12:49.845 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=317.65 | totalMs=317.65
2026-03-28 09:12:51.158 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=09:12:51.158
2026-03-28 09:12:51.170 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=11.54
2026-03-28 09:12:51.171 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=12.70 | totalMs=12.70
2026-03-28 09:13:22.224 | step 1 | route=IT_TicketPost | empId=46592 | query called at=09:13:22.224
2026-03-28 09:13:22.235 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-28 09:13:22.236 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=11.30 | totalMs=11.30
2026-03-28 09:13:22.236 | step 1 | route=IT_TicketPost | empId=46592 | query called at=09:13:22.236
2026-03-28 09:13:22.254 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=17.32
2026-03-28 09:13:22.257 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=21.07 | totalMs=21.07
2026-03-28 09:13:22.258 | step 1 | route=IT_TicketPost | empId=46592 | query called at=09:13:22.258
2026-03-28 09:13:22.260 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-28 09:13:22.260 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=2.62 | totalMs=2.62
2026-03-28 09:13:27.717 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:13:27.717
2026-03-28 09:13:27.728 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-28 09:13:27.732 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-28 09:13:27.737 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=2.49
2026-03-28 09:13:27.739 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-28 09:13:27.740 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-28 09:13:27.742 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=2.01
2026-03-28 09:13:27.743 | step 3 | route=IT_Ticket | empId=46592 | apiMs=25.85 | totalMs=25.85
2026-03-28 09:13:27.743 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:13:27.743
2026-03-28 09:13:27.745 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-28 09:13:27.753 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=7.19
2026-03-28 09:13:27.756 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=2.93
2026-03-28 09:13:27.756 | step 3 | route=IT_Ticket | empId=46592 | apiMs=12.89 | totalMs=12.89
2026-03-28 09:14:22.772 | step 1 | route=IT_TicketPost | empId=62399 | query called at=09:14:22.772
2026-03-28 09:14:22.788 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=15.68
2026-03-28 09:14:22.788 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=16.45 | totalMs=16.45
2026-03-28 09:14:22.789 | step 1 | route=IT_TicketPost | empId=62399 | query called at=09:14:22.789
2026-03-28 09:14:22.842 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=52.56
2026-03-28 09:14:22.845 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=56.39 | totalMs=56.39
2026-03-28 09:14:22.845 | step 1 | route=IT_TicketPost | empId=62399 | query called at=09:14:22.845
2026-03-28 09:14:22.848 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-28 09:14:22.848 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.54 | totalMs=2.54
2026-03-28 09:14:22.849 | step 1 | route=IT_TicketPost | empId=62399 | query called at=09:14:22.849
2026-03-28 09:14:22.850 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-28 09:14:22.850 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=1.63 | totalMs=1.63
2026-03-28 09:14:23.077 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:14:23.077
2026-03-28 09:14:23.094 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=16.13
2026-03-28 09:14:23.103 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.51
2026-03-28 09:14:23.112 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.22
2026-03-28 09:14:23.121 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.59
2026-03-28 09:14:23.129 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=8.41
2026-03-28 09:14:23.135 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=5.57
2026-03-28 09:14:23.136 | step 3 | route=IT_Ticket | empId=62399 | apiMs=58.46 | totalMs=58.46
2026-03-28 09:14:23.136 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:14:23.136
2026-03-28 09:14:23.138 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-28 09:14:23.139 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 09:14:23.141 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-28 09:14:23.141 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.76 | totalMs=4.76
2026-03-28 09:18:31.124 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:18:31.124
2026-03-28 09:18:31.139 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=13.9
2026-03-28 09:18:31.141 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-28 09:18:31.142 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-28 09:18:31.144 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-28 09:18:31.145 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-28 09:18:31.148 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=1.94
2026-03-28 09:18:31.148 | step 3 | route=IT_Ticket | empId=57185 | apiMs=23.77 | totalMs=23.77
2026-03-28 09:18:31.149 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:18:31.149
2026-03-28 09:18:31.151 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-28 09:18:31.152 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 09:18:31.153 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-28 09:18:31.154 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.69 | totalMs=4.69
2026-03-28 09:18:44.958 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=09:18:44.958
2026-03-28 09:18:45.275 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=316.44
2026-03-28 09:18:45.279 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=320.46 | totalMs=320.46
2026-03-28 09:18:48.751 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=09:18:48.751
2026-03-28 09:18:48.767 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=15.83
2026-03-28 09:18:48.768 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=16.96 | totalMs=16.96
2026-03-28 09:19:09.277 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:19:09.277
2026-03-28 09:19:09.288 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-28 09:19:09.290 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-28 09:19:09.291 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-28 09:19:09.293 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-28 09:19:09.294 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-28 09:19:09.297 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=1.96
2026-03-28 09:19:09.297 | step 3 | route=IT_Ticket | empId=40217 | apiMs=20.35 | totalMs=20.35
2026-03-28 09:19:09.298 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:19:09.298
2026-03-28 09:19:09.300 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-28 09:19:09.301 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 09:19:09.302 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-28 09:19:09.303 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.82 | totalMs=4.82
2026-03-28 09:19:14.547 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=09:19:14.547
2026-03-28 09:19:14.985 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=437.35
2026-03-28 09:19:14.986 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=438.35 | totalMs=438.35
2026-03-28 09:19:16.466 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=09:19:16.466
2026-03-28 09:19:16.478 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-03-28 09:19:16.481 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=14.62 | totalMs=14.62
2026-03-28 09:19:38.340 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:19:38.340
2026-03-28 09:19:38.351 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-28 09:19:38.355 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=14.82 | totalMs=14.82
2026-03-28 09:19:38.358 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:19:38.358
2026-03-28 09:19:38.380 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=19.81
2026-03-28 09:19:38.384 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=26.07 | totalMs=26.07
2026-03-28 09:19:38.384 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:19:38.384
2026-03-28 09:19:38.386 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-28 09:19:38.387 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.64 | totalMs=2.64
2026-03-28 09:19:38.387 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:19:38.387
2026-03-28 09:19:38.389 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-28 09:19:38.390 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.03 | totalMs=2.03
2026-03-28 09:19:38.618 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:19:38.618
2026-03-28 09:19:38.628 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-28 09:19:38.630 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-28 09:19:38.632 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-28 09:19:38.633 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 09:19:38.635 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-28 09:19:38.637 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=2.26
2026-03-28 09:19:38.638 | step 3 | route=IT_Ticket | empId=57185 | apiMs=20.00 | totalMs=20.00
2026-03-28 09:19:38.638 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:19:38.638
2026-03-28 09:19:38.640 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-28 09:19:38.641 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-28 09:19:38.643 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-28 09:19:38.643 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.66 | totalMs=4.66
2026-03-28 09:19:55.998 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:19:55.998
2026-03-28 09:19:56.081 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=81.65
2026-03-28 09:19:56.084 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=85.88 | totalMs=85.88
2026-03-28 09:19:56.566 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:19:56.566
2026-03-28 09:20:02.219 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:20:02.219
2026-03-28 09:20:02.302 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=81.93
2026-03-28 09:20:02.315 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=7.66
2026-03-28 09:20:02.319 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=99.61 | totalMs=99.61
2026-03-28 09:20:02.322 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:20:02.322
2026-03-28 09:20:02.323 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-28 09:20:02.325 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-28 09:20:02.326 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-28 09:20:02.326 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.87 | totalMs=4.87
2026-03-28 09:20:02.327 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:20:02.327
2026-03-28 09:20:02.328 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-28 09:20:02.330 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-28 09:20:02.331 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-28 09:20:02.332 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.82 | totalMs=4.82
2026-03-28 09:20:02.553 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:20:02.553
2026-03-28 09:20:02.576 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=22.24
2026-03-28 09:20:02.576 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=23.26 | totalMs=23.26
2026-03-28 09:20:02.979 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:20:02.979
2026-03-28 09:21:14.685 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:21:14.685
2026-03-28 09:21:14.695 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-28 09:21:14.698 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=13.49 | totalMs=13.49
2026-03-28 09:21:14.701 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:21:14.701
2026-03-28 09:21:14.774 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=70.07
2026-03-28 09:21:14.776 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=75.33 | totalMs=75.33
2026-03-28 09:21:14.777 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:21:14.777
2026-03-28 09:21:14.779 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-28 09:21:14.779 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.60 | totalMs=2.60
2026-03-28 09:21:14.996 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:21:14.996
2026-03-28 09:21:15.006 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-03-28 09:21:15.008 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-28 09:21:15.009 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-28 09:21:15.011 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-28 09:21:15.012 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-28 09:21:15.015 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=1.97
2026-03-28 09:21:15.015 | step 3 | route=IT_Ticket | empId=40217 | apiMs=18.93 | totalMs=18.93
2026-03-28 09:21:15.016 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:21:15.016
2026-03-28 09:21:15.017 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-28 09:21:15.019 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-28 09:21:15.020 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-28 09:21:15.021 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.78 | totalMs=4.78
2026-03-28 09:22:31.322 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=09:22:31.322
2026-03-28 09:22:31.339 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=16.49
2026-03-28 09:22:31.343 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=21.09 | totalMs=21.09
2026-03-28 09:22:31.885 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:22:31.885
2026-03-28 09:24:20.032 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=09:24:20.032
2026-03-28 09:24:20.098 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=65.9
2026-03-28 09:24:20.109 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=76.99 | totalMs=76.99
2026-03-28 09:24:20.112 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=09:24:20.112
2026-03-28 09:24:20.121 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.69
2026-03-28 09:24:20.122 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-28 09:24:20.124 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-28 09:24:20.124 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=12.53 | totalMs=12.53
2026-03-28 09:24:20.344 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=09:24:20.344
2026-03-28 09:24:20.361 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=16.18
2026-03-28 09:24:20.361 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=17.17 | totalMs=17.17
2026-03-28 09:24:20.708 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:24:20.708
2026-03-28 09:26:50.711 | step 1 | route=Ticket_SPOC_Approve | empId=38121 | query called at=09:26:50.711
2026-03-28 09:26:50.733 | step 2 | route=Ticket_SPOC_Approve | empId=38121 | query=IT_TIcket_SPOCApp_Report | queryMs=21.5
2026-03-28 09:26:50.736 | step 3 | route=Ticket_SPOC_Approve | empId=38121 | apiMs=25.27 | totalMs=25.27
2026-03-28 09:26:51.340 | step 4 | route=pageRenderd | empId=38121 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:26:51.340
2026-03-28 09:40:52.947 | step 1 | route=IT_Ticket_Report | empId=59261 | query called at=09:40:52.947
2026-03-28 09:40:53.662 | step 2 | route=IT_Ticket_Report | empId=59261 | query=kpi_it_ticket_report_page_proc | queryMs=713.59
2026-03-28 09:40:53.662 | step 3 | route=IT_Ticket_Report | empId=59261 | apiMs=715.24 | totalMs=715.24
2026-03-28 09:40:53.805 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:40:53.805
2026-03-28 09:40:53.845 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=37.15
2026-03-28 09:40:53.849 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-28 09:40:53.850 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-28 09:40:53.851 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-28 09:40:53.899 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=47.03
2026-03-28 09:40:53.903 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=3.38
2026-03-28 09:40:53.903 | step 3 | route=IT_Ticket | empId=59261 | apiMs=97.71 | totalMs=97.71
2026-03-28 09:40:53.904 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:40:53.904
2026-03-28 09:40:53.923 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=18.68
2026-03-28 09:40:53.924 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-28 09:40:53.926 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-28 09:40:53.926 | step 3 | route=IT_Ticket | empId=59261 | apiMs=22.34 | totalMs=22.34
2026-03-28 09:40:54.209 | step 1 | route=IT_Ticket | empId=46290 | query called at=09:40:54.209
2026-03-28 09:40:54.219 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-03-28 09:40:54.228 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-03-28 09:40:54.229 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-28 09:40:54.230 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.61
2026-03-28 09:40:54.241 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=10.46
2026-03-28 09:40:54.243 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=1.34
2026-03-28 09:40:54.243 | step 3 | route=IT_Ticket | empId=46290 | apiMs=33.58 | totalMs=33.58
2026-03-28 09:40:54.244 | step 1 | route=IT_Ticket | empId=46290 | query called at=09:40:54.244
2026-03-28 09:40:54.245 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-28 09:40:54.247 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-28 09:40:54.256 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=8.99
2026-03-28 09:40:54.257 | step 3 | route=IT_Ticket | empId=46290 | apiMs=12.84 | totalMs=12.84
2026-03-28 09:40:58.259 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=09:40:58.259
2026-03-28 09:40:58.714 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=453.88
2026-03-28 09:40:58.715 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=455.74 | totalMs=455.74
2026-03-28 09:40:58.777 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=09:40:58.777
2026-03-28 09:40:59.092 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=312.1
2026-03-28 09:40:59.096 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=318.57 | totalMs=318.57
2026-03-28 09:40:59.821 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=09:40:59.821
2026-03-28 09:40:59.869 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=47.05
2026-03-28 09:40:59.872 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=51.32 | totalMs=51.32
2026-03-28 09:41:00.311 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=09:41:00.311
2026-03-28 09:41:00.326 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.71
2026-03-28 09:41:00.329 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=17.71 | totalMs=17.71
2026-03-28 09:41:09.036 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:41:09.036
2026-03-28 09:41:09.080 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=42.22
2026-03-28 09:41:09.105 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=24.86
2026-03-28 09:41:09.121 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=15.62
2026-03-28 09:41:09.133 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.33
2026-03-28 09:41:09.154 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=21.3
2026-03-28 09:41:09.171 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=16.4
2026-03-28 09:41:09.172 | step 3 | route=IT_Ticket | empId=52208 | apiMs=135.58 | totalMs=135.58
2026-03-28 09:41:09.172 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:41:09.172
2026-03-28 09:41:09.189 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=15.72
2026-03-28 09:41:09.204 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=15.22
2026-03-28 09:41:09.222 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=17.54
2026-03-28 09:41:09.223 | step 3 | route=IT_Ticket | empId=52208 | apiMs=50.27 | totalMs=50.27
2026-03-28 09:41:22.661 | step 1 | route=IT_TicketPost | empId=46290 | query called at=09:41:22.661
2026-03-28 09:41:22.687 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=24.67
2026-03-28 09:41:22.687 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=25.73 | totalMs=25.73
2026-03-28 09:41:22.688 | step 1 | route=IT_TicketPost | empId=46290 | query called at=09:41:22.688
2026-03-28 09:41:22.703 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=14.67
2026-03-28 09:41:22.712 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=24.46 | totalMs=24.46
2026-03-28 09:41:22.713 | step 1 | route=IT_TicketPost | empId=46290 | query called at=09:41:22.713
2026-03-28 09:41:22.715 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-28 09:41:22.715 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.38 | totalMs=2.38
2026-03-28 09:41:28.289 | step 1 | route=IT_Ticket | empId=46290 | query called at=09:41:28.289
2026-03-28 09:41:28.299 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-03-28 09:41:28.301 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-28 09:41:28.302 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-28 09:41:28.304 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-28 09:41:28.305 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-28 09:41:28.307 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=1.67
2026-03-28 09:41:28.308 | step 3 | route=IT_Ticket | empId=46290 | apiMs=18.28 | totalMs=18.28
2026-03-28 09:41:28.308 | step 1 | route=IT_Ticket | empId=46290 | query called at=09:41:28.308
2026-03-28 09:41:28.310 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-28 09:41:28.311 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-28 09:41:28.313 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-28 09:41:28.313 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.66 | totalMs=4.66
2026-03-28 09:41:33.685 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:41:33.685
2026-03-28 09:41:33.696 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-28 09:41:33.699 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.49 | totalMs=13.49
2026-03-28 09:41:33.702 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:41:33.702
2026-03-28 09:41:33.721 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=16.36
2026-03-28 09:41:33.723 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=21.05 | totalMs=21.05
2026-03-28 09:41:33.723 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:41:33.723
2026-03-28 09:41:33.726 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-28 09:41:33.726 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=3.00 | totalMs=3.00
2026-03-28 09:41:33.727 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:41:33.727
2026-03-28 09:41:33.728 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-28 09:41:33.729 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.84 | totalMs=1.84
2026-03-28 09:41:33.951 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:41:33.951
2026-03-28 09:41:33.961 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-28 09:41:33.963 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-28 09:41:33.964 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-28 09:41:33.966 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-28 09:41:33.967 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-28 09:41:33.969 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.75
2026-03-28 09:41:33.969 | step 3 | route=IT_Ticket | empId=59261 | apiMs=18.79 | totalMs=18.79
2026-03-28 09:41:33.970 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:41:33.970
2026-03-28 09:41:33.972 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-28 09:41:33.973 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-28 09:41:33.974 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-28 09:41:33.974 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.42 | totalMs=4.42
2026-03-28 09:43:16.639 | step 1 | route=IT_Ticket | empId=44817 | query called at=09:43:16.639
2026-03-28 09:43:16.651 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-28 09:43:16.655 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-28 09:43:16.659 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-28 09:43:16.663 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-28 09:43:16.665 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-28 09:43:16.667 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=2
2026-03-28 09:43:16.668 | step 3 | route=IT_Ticket | empId=44817 | apiMs=28.20 | totalMs=28.20
2026-03-28 09:43:16.668 | step 1 | route=IT_Ticket | empId=44817 | query called at=09:43:16.668
2026-03-28 09:43:16.670 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-03-28 09:43:16.671 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-28 09:43:16.673 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-28 09:43:16.673 | step 3 | route=IT_Ticket | empId=44817 | apiMs=5.05 | totalMs=5.05
2026-03-28 09:43:23.186 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=09:43:23.186
2026-03-28 09:43:23.197 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-28 09:43:23.198 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=11.28 | totalMs=11.28
2026-03-28 09:43:25.109 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=09:43:25.109
2026-03-28 09:43:25.247 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=137.34
2026-03-28 09:43:25.250 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=141.28 | totalMs=141.28
2026-03-28 09:43:26.258 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=09:43:26.258
2026-03-28 09:43:26.290 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=28.47
2026-03-28 09:43:26.293 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=34.64 | totalMs=34.64
2026-03-28 09:43:27.301 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=09:43:27.301
2026-03-28 09:43:27.339 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=37.42
2026-03-28 09:43:27.340 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=38.57 | totalMs=38.57
2026-03-28 09:44:45.126 | step 1 | route=IT_Ticket | empId=43405 | query called at=09:44:45.126
2026-03-28 09:44:45.137 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-28 09:44:45.139 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-28 09:44:45.140 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-28 09:44:45.142 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 09:44:45.143 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-28 09:44:45.146 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=1.97
2026-03-28 09:44:45.146 | step 3 | route=IT_Ticket | empId=43405 | apiMs=19.72 | totalMs=19.72
2026-03-28 09:44:45.147 | step 1 | route=IT_Ticket | empId=43405 | query called at=09:44:45.147
2026-03-28 09:44:45.149 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-28 09:44:45.150 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-28 09:44:45.152 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-28 09:44:45.152 | step 3 | route=IT_Ticket | empId=43405 | apiMs=5.02 | totalMs=5.02
2026-03-28 09:44:53.782 | step 1 | route=IT_Ticket | empId=43405 | query called at=09:44:53.782
2026-03-28 09:44:53.793 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-28 09:44:53.796 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=3.15
2026-03-28 09:44:53.798 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-28 09:44:53.800 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.72
2026-03-28 09:44:53.802 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-28 09:44:53.804 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=1.76
2026-03-28 09:44:53.804 | step 3 | route=IT_Ticket | empId=43405 | apiMs=22.22 | totalMs=22.22
2026-03-28 09:44:53.805 | step 1 | route=IT_Ticket | empId=43405 | query called at=09:44:53.805
2026-03-28 09:44:53.807 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.71
2026-03-28 09:44:53.808 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-28 09:44:53.812 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=3.11
2026-03-28 09:44:53.812 | step 3 | route=IT_Ticket | empId=43405 | apiMs=7.31 | totalMs=7.31
2026-03-28 09:45:12.206 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43405 | query called at=09:45:12.206
2026-03-28 09:45:12.391 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=183.8
2026-03-28 09:45:12.391 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43405 | apiMs=185.47 | totalMs=185.47
2026-03-28 09:45:17.684 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query called at=09:45:17.684
2026-03-28 09:45:17.713 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=29.08
2026-03-28 09:45:17.717 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43405 | apiMs=33.03 | totalMs=33.03
2026-03-28 09:45:30.774 | step 1 | route=IT_TicketPost | empId=43405 | query called at=09:45:30.774
2026-03-28 09:45:30.785 | step 2 | route=IT_TicketPost | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-28 09:45:30.788 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=14.16 | totalMs=14.16
2026-03-28 09:45:30.791 | step 1 | route=IT_TicketPost | empId=43405 | query called at=09:45:30.791
2026-03-28 09:45:31.266 | step 2 | route=IT_TicketPost | empId=43405 | query=IT_Ticket_Save_SPOC | queryMs=471.46
2026-03-28 09:45:31.326 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=534.75 | totalMs=534.75
2026-03-28 09:45:31.327 | step 1 | route=IT_TicketPost | empId=43405 | query called at=09:45:31.327
2026-03-28 09:45:31.329 | step 2 | route=IT_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-28 09:45:31.329 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=2.41 | totalMs=2.41
2026-03-28 09:45:31.329 | step 1 | route=IT_TicketPost | empId=43405 | query called at=09:45:31.329
2026-03-28 09:45:31.331 | step 2 | route=IT_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-28 09:45:31.331 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=1.98 | totalMs=1.98
2026-03-28 09:45:31.592 | step 1 | route=IT_Ticket | empId=43405 | query called at=09:45:31.592
2026-03-28 09:45:31.604 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-28 09:45:31.605 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-28 09:45:31.607 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-28 09:45:31.608 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-28 09:45:31.610 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-28 09:45:31.612 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=1.9
2026-03-28 09:45:31.612 | step 3 | route=IT_Ticket | empId=43405 | apiMs=19.75 | totalMs=19.75
2026-03-28 09:45:31.613 | step 1 | route=IT_Ticket | empId=43405 | query called at=09:45:31.613
2026-03-28 09:45:31.614 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-28 09:45:31.616 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-28 09:45:31.617 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-28 09:45:31.617 | step 3 | route=IT_Ticket | empId=43405 | apiMs=4.57 | totalMs=4.57
2026-03-28 09:48:55.892 | step 1 | route=IT_TicketPost | empId=44817 | query called at=09:48:55.892
2026-03-28 09:48:55.915 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=21.96
2026-03-28 09:48:55.919 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=26.45 | totalMs=26.45
2026-03-28 09:48:55.922 | step 1 | route=IT_TicketPost | empId=44817 | query called at=09:48:55.922
2026-03-28 09:48:55.948 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=23.67
2026-03-28 09:48:55.951 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=28.56 | totalMs=28.56
2026-03-28 09:48:55.951 | step 1 | route=IT_TicketPost | empId=44817 | query called at=09:48:55.951
2026-03-28 09:48:55.953 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-28 09:48:55.953 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.39 | totalMs=2.39
2026-03-28 09:48:55.954 | step 1 | route=IT_TicketPost | empId=44817 | query called at=09:48:55.954
2026-03-28 09:48:55.955 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-28 09:48:55.955 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=1.49 | totalMs=1.49
2026-03-28 09:48:57.209 | step 1 | route=IT_Ticket | empId=44817 | query called at=09:48:57.209
2026-03-28 09:48:57.219 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-03-28 09:48:57.221 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-28 09:48:57.222 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-28 09:48:57.224 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-28 09:48:57.226 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.56
2026-03-28 09:48:57.228 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=2.01
2026-03-28 09:48:57.229 | step 3 | route=IT_Ticket | empId=44817 | apiMs=19.68 | totalMs=19.68
2026-03-28 09:48:57.229 | step 1 | route=IT_Ticket | empId=44817 | query called at=09:48:57.229
2026-03-28 09:48:57.231 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-28 09:48:57.232 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-28 09:48:57.234 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-28 09:48:57.234 | step 3 | route=IT_Ticket | empId=44817 | apiMs=4.88 | totalMs=4.88
2026-03-28 09:52:17.361 | step 1 | route=IT_Ticket | empId=68413 | query called at=09:52:17.361
2026-03-28 09:52:17.379 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=17.74
2026-03-28 09:52:17.382 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.83
2026-03-28 09:52:17.383 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-28 09:52:17.384 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-28 09:52:17.386 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-28 09:52:17.388 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=2.3
2026-03-28 09:52:17.389 | step 3 | route=IT_Ticket | empId=68413 | apiMs=28.00 | totalMs=28.00
2026-03-28 09:52:17.389 | step 1 | route=IT_Ticket | empId=68413 | query called at=09:52:17.389
2026-03-28 09:52:17.391 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-28 09:52:17.393 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-28 09:52:17.394 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-28 09:52:17.395 | step 3 | route=IT_Ticket | empId=68413 | apiMs=5.12 | totalMs=5.12
2026-03-28 09:52:27.440 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=09:52:27.440
2026-03-28 09:52:27.748 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=307.65
2026-03-28 09:52:27.748 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=308.85 | totalMs=308.85
2026-03-28 09:52:29.699 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=09:52:29.699
2026-03-28 09:52:29.712 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-03-28 09:52:29.715 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=16.07 | totalMs=16.07
2026-03-28 09:52:59.697 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:52:59.697
2026-03-28 09:52:59.708 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-03-28 09:52:59.709 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-28 09:52:59.711 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-28 09:52:59.713 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-28 09:52:59.714 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-03-28 09:52:59.716 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.2
2026-03-28 09:52:59.716 | step 3 | route=IT_Ticket | empId=43200 | apiMs=19.49 | totalMs=19.49
2026-03-28 09:52:59.717 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:52:59.717
2026-03-28 09:52:59.723 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=5.03
2026-03-28 09:52:59.724 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-28 09:52:59.726 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-28 09:52:59.726 | step 3 | route=IT_Ticket | empId=43200 | apiMs=8.80 | totalMs=8.80
2026-03-28 09:53:13.958 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=09:53:13.958
2026-03-28 09:53:14.002 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=43.73
2026-03-28 09:53:14.002 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=44.78 | totalMs=44.78
2026-03-28 09:53:15.148 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:53:15.148
2026-03-28 09:53:20.933 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=09:53:20.933
2026-03-28 09:53:20.978 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=43.94
2026-03-28 09:53:21.003 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=18.74
2026-03-28 09:53:21.009 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=75.52 | totalMs=75.52
2026-03-28 09:53:21.011 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=09:53:21.011
2026-03-28 09:53:21.014 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-28 09:53:21.015 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-28 09:53:21.016 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-28 09:53:21.017 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=5.35 | totalMs=5.35
2026-03-28 09:53:25.469 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=09:53:25.469
2026-03-28 09:53:25.472 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-28 09:53:25.473 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-28 09:53:25.475 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-28 09:53:25.475 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=5.46 | totalMs=5.46
2026-03-28 09:53:27.186 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=09:53:27.186
2026-03-28 09:53:27.200 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=13.08
2026-03-28 09:53:27.200 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=14.11 | totalMs=14.11
2026-03-28 09:53:28.055 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:53:28.055
2026-03-28 09:53:28.502 | step 1 | route=IT_TicketPost | empId=68413 | query called at=09:53:28.502
2026-03-28 09:53:28.515 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-28 09:53:28.518 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=15.95 | totalMs=15.95
2026-03-28 09:53:28.521 | step 1 | route=IT_TicketPost | empId=68413 | query called at=09:53:28.521
2026-03-28 09:53:28.621 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=100.14
2026-03-28 09:53:28.625 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=104.38 | totalMs=104.38
2026-03-28 09:53:28.625 | step 1 | route=IT_TicketPost | empId=68413 | query called at=09:53:28.625
2026-03-28 09:53:28.627 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-28 09:53:28.628 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.47 | totalMs=2.47
2026-03-28 09:53:28.850 | step 1 | route=IT_Ticket | empId=68413 | query called at=09:53:28.850
2026-03-28 09:53:28.860 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-28 09:53:28.862 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-28 09:53:28.863 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-28 09:53:28.865 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 09:53:28.867 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-28 09:53:28.869 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=2.06
2026-03-28 09:53:28.869 | step 3 | route=IT_Ticket | empId=68413 | apiMs=19.68 | totalMs=19.68
2026-03-28 09:53:28.870 | step 1 | route=IT_Ticket | empId=68413 | query called at=09:53:28.870
2026-03-28 09:53:28.872 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-28 09:53:28.873 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-28 09:53:28.874 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 09:53:28.875 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.66 | totalMs=4.66
2026-03-28 09:53:42.330 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:53:42.330
2026-03-28 09:53:42.510 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=179.06
2026-03-28 09:53:42.510 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=180.04 | totalMs=180.04
2026-03-28 09:53:45.985 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:53:45.985
2026-03-28 09:53:46.018 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=31.99
2026-03-28 09:53:46.018 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=33.16 | totalMs=33.16
2026-03-28 09:54:24.301 | step 1 | route=IT_Ticket | empId=54265 | query called at=09:54:24.301
2026-03-28 09:54:24.336 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=33.54
2026-03-28 09:54:24.348 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-03-28 09:54:24.356 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=7.4
2026-03-28 09:54:24.360 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=4.42
2026-03-28 09:54:24.366 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_it_Ticket_Details | queryMs=5.65
2026-03-28 09:54:24.371 | step 2 | route=IT_Ticket | empId=54265 | query=VMS_Comp_login_proc | queryMs=4.14
2026-03-28 09:54:24.371 | step 3 | route=IT_Ticket | empId=54265 | apiMs=70.13 | totalMs=70.13
2026-03-28 09:54:24.372 | step 1 | route=IT_Ticket | empId=54265 | query called at=09:54:24.372
2026-03-28 09:54:24.383 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=10.85
2026-03-28 09:54:24.407 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=23.42
2026-03-28 09:54:24.412 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=4.7
2026-03-28 09:54:24.412 | step 3 | route=IT_Ticket | empId=54265 | apiMs=40.44 | totalMs=40.44
2026-03-28 09:54:49.888 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54265 | query called at=09:54:49.888
2026-03-28 09:54:50.156 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=266.81
2026-03-28 09:54:50.157 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54265 | apiMs=268.08 | totalMs=268.08
2026-03-28 09:54:57.574 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54265 | query called at=09:54:57.574
2026-03-28 09:54:57.587 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=12.1
2026-03-28 09:54:57.590 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54265 | apiMs=16.18 | totalMs=16.18
2026-03-28 09:57:46.931 | step 1 | route=IT_Ticket | empId=44319 | query called at=09:57:46.931
2026-03-28 09:57:46.966 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=34.2
2026-03-28 09:57:46.971 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-28 09:57:46.975 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-28 09:57:46.978 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-28 09:57:46.980 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-28 09:57:46.982 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=1.37
2026-03-28 09:57:46.982 | step 3 | route=IT_Ticket | empId=44319 | apiMs=50.82 | totalMs=50.82
2026-03-28 09:57:46.983 | step 1 | route=IT_Ticket | empId=44319 | query called at=09:57:46.983
2026-03-28 09:57:46.984 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-28 09:57:46.985 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-28 09:57:46.987 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-28 09:57:46.987 | step 3 | route=IT_Ticket | empId=44319 | apiMs=4.31 | totalMs=4.31
2026-03-28 09:58:02.350 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=09:58:02.350
2026-03-28 09:58:02.530 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=179.19
2026-03-28 09:58:02.533 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=183.44 | totalMs=183.44
2026-03-28 09:58:06.147 | step 1 | route=IT_TicketPost | empId=54265 | query called at=09:58:06.147
2026-03-28 09:58:06.159 | step 2 | route=IT_TicketPost | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-28 09:58:06.163 | step 3 | route=IT_TicketPost | empId=54265 | apiMs=15.34 | totalMs=15.34
2026-03-28 09:58:06.166 | step 1 | route=IT_TicketPost | empId=54265 | query called at=09:58:06.166
2026-03-28 09:58:06.187 | step 2 | route=IT_TicketPost | empId=54265 | query=IT_Ticket_Save_SPOC | queryMs=19.14
2026-03-28 09:58:06.190 | step 3 | route=IT_TicketPost | empId=54265 | apiMs=24.58 | totalMs=24.58
2026-03-28 09:58:06.191 | step 1 | route=IT_TicketPost | empId=54265 | query called at=09:58:06.191
2026-03-28 09:58:06.194 | step 2 | route=IT_TicketPost | empId=54265 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-03-28 09:58:06.194 | step 3 | route=IT_TicketPost | empId=54265 | apiMs=3.45 | totalMs=3.45
2026-03-28 09:58:06.195 | step 1 | route=IT_TicketPost | empId=54265 | query called at=09:58:06.195
2026-03-28 09:58:06.196 | step 2 | route=IT_TicketPost | empId=54265 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-28 09:58:06.197 | step 3 | route=IT_TicketPost | empId=54265 | apiMs=1.97 | totalMs=1.97
2026-03-28 09:58:06.248 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=09:58:06.248
2026-03-28 09:58:06.388 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=138.55
2026-03-28 09:58:06.388 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=139.96 | totalMs=139.96
2026-03-28 09:58:06.689 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=09:58:06.689
2026-03-28 09:58:06.702 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=11.87
2026-03-28 09:58:06.702 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=12.92 | totalMs=12.92
2026-03-28 09:58:07.737 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=09:58:07.737
2026-03-28 09:58:07.750 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=12.48
2026-03-28 09:58:07.751 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=13.95 | totalMs=13.95
2026-03-28 09:58:16.937 | step 1 | route=IT_Ticket | empId=54265 | query called at=09:58:16.937
2026-03-28 09:58:16.948 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-28 09:58:16.950 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-28 09:58:16.951 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-28 09:58:16.952 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-28 09:58:16.954 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-28 09:58:16.956 | step 2 | route=IT_Ticket | empId=54265 | query=VMS_Comp_login_proc | queryMs=1.77
2026-03-28 09:58:16.956 | step 3 | route=IT_Ticket | empId=54265 | apiMs=18.93 | totalMs=18.93
2026-03-28 09:58:16.957 | step 1 | route=IT_Ticket | empId=54265 | query called at=09:58:16.957
2026-03-28 09:58:16.959 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-28 09:58:16.960 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-28 09:58:16.962 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 09:58:16.962 | step 3 | route=IT_Ticket | empId=54265 | apiMs=4.70 | totalMs=4.70
2026-03-28 09:58:55.317 | step 1 | route=IT_TicketPost | empId=44817 | query called at=09:58:55.317
2026-03-28 09:58:55.328 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-28 09:58:55.329 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=11.89 | totalMs=11.89
2026-03-28 09:58:55.330 | step 1 | route=IT_TicketPost | empId=44817 | query called at=09:58:55.330
2026-03-28 09:58:55.340 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=10.22
2026-03-28 09:58:55.342 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=12.25 | totalMs=12.25
2026-03-28 09:58:55.342 | step 1 | route=IT_TicketPost | empId=44817 | query called at=09:58:55.342
2026-03-28 09:58:55.344 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-28 09:58:55.344 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.08 | totalMs=2.08
2026-03-28 09:58:55.345 | step 1 | route=IT_TicketPost | empId=44817 | query called at=09:58:55.345
2026-03-28 09:58:55.346 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-28 09:58:55.346 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=1.53 | totalMs=1.53
2026-03-28 09:58:59.864 | step 1 | route=IT_TicketPost | empId=44319 | query called at=09:58:59.864
2026-03-28 09:58:59.876 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.72
2026-03-28 09:58:59.879 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=14.23 | totalMs=14.23
2026-03-28 09:58:59.881 | step 1 | route=IT_TicketPost | empId=44319 | query called at=09:58:59.881
2026-03-28 09:58:59.896 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=12
2026-03-28 09:58:59.898 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=16.97 | totalMs=16.97
2026-03-28 09:58:59.899 | step 1 | route=IT_TicketPost | empId=44319 | query called at=09:58:59.899
2026-03-28 09:58:59.900 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-28 09:58:59.901 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=2.10 | totalMs=2.10
2026-03-28 09:59:02.025 | step 1 | route=IT_Ticket | empId=44817 | query called at=09:59:02.025
2026-03-28 09:59:02.036 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-28 09:59:02.038 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-28 09:59:02.040 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-28 09:59:02.041 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-28 09:59:02.043 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-28 09:59:02.045 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=2.14
2026-03-28 09:59:02.046 | step 3 | route=IT_Ticket | empId=44817 | apiMs=20.60 | totalMs=20.60
2026-03-28 09:59:02.047 | step 1 | route=IT_Ticket | empId=44817 | query called at=09:59:02.047
2026-03-28 09:59:02.049 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.74
2026-03-28 09:59:02.050 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-28 09:59:02.051 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-28 09:59:02.052 | step 3 | route=IT_Ticket | empId=44817 | apiMs=5.28 | totalMs=5.28
2026-03-28 09:59:04.097 | step 1 | route=IT_Ticket | empId=44319 | query called at=09:59:04.097
2026-03-28 09:59:04.107 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-28 09:59:04.109 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-28 09:59:04.110 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-28 09:59:04.112 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 09:59:04.113 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-28 09:59:04.116 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=1.75
2026-03-28 09:59:04.116 | step 3 | route=IT_Ticket | empId=44319 | apiMs=18.88 | totalMs=18.88
2026-03-28 09:59:04.116 | step 1 | route=IT_Ticket | empId=44319 | query called at=09:59:04.116
2026-03-28 09:59:04.118 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-28 09:59:04.119 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-28 09:59:04.121 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-28 09:59:04.121 | step 3 | route=IT_Ticket | empId=44319 | apiMs=4.46 | totalMs=4.46
2026-03-28 10:02:52.239 | step 1 | route=Ticket_SPOC_Approve | empId=44605 | query called at=10:02:52.239
2026-03-28 10:02:52.321 | step 2 | route=Ticket_SPOC_Approve | empId=44605 | query=IT_TIcket_SPOCApp_Report | queryMs=81
2026-03-28 10:02:52.324 | step 3 | route=Ticket_SPOC_Approve | empId=44605 | apiMs=85.17 | totalMs=85.17
2026-03-28 10:02:52.850 | step 4 | route=pageRenderd | empId=44605 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:02:52.850
2026-03-28 10:03:53.340 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:03:53.340
2026-03-28 10:03:53.351 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-28 10:03:53.352 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=11.91 | totalMs=11.91
2026-03-28 10:03:53.353 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:03:53.353
2026-03-28 10:03:53.400 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=47.43
2026-03-28 10:03:53.415 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=62.34 | totalMs=62.34
2026-03-28 10:03:53.415 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:03:53.415
2026-03-28 10:03:53.418 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-03-28 10:03:53.418 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.80 | totalMs=2.80
2026-03-28 10:03:53.419 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:03:53.419
2026-03-28 10:03:53.420 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-28 10:03:53.421 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.81 | totalMs=1.81
2026-03-28 10:03:56.537 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:03:56.537
2026-03-28 10:03:56.551 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=13.18
2026-03-28 10:03:56.559 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.83
2026-03-28 10:03:56.567 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.82
2026-03-28 10:03:56.576 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-03-28 10:03:56.584 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=8.11
2026-03-28 10:03:56.593 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=8.51
2026-03-28 10:03:56.594 | step 3 | route=IT_Ticket | empId=43200 | apiMs=56.67 | totalMs=56.67
2026-03-28 10:03:56.594 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:03:56.594
2026-03-28 10:03:56.602 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=6.84
2026-03-28 10:03:56.610 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-28 10:03:56.618 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-28 10:03:56.619 | step 3 | route=IT_Ticket | empId=43200 | apiMs=24.64 | totalMs=24.64
2026-03-28 10:03:57.286 | step 1 | route=IT_Ticket | empId=44605 | query called at=10:03:57.286
2026-03-28 10:03:57.300 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-28 10:03:57.304 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-28 10:03:57.308 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-28 10:03:57.309 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-28 10:03:57.310 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-28 10:03:57.313 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=2.03
2026-03-28 10:03:57.313 | step 3 | route=IT_Ticket | empId=44605 | apiMs=26.58 | totalMs=26.58
2026-03-28 10:03:57.314 | step 1 | route=IT_Ticket | empId=44605 | query called at=10:03:57.314
2026-03-28 10:03:57.315 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-28 10:03:57.316 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-28 10:03:57.318 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-28 10:03:57.318 | step 3 | route=IT_Ticket | empId=44605 | apiMs=4.50 | totalMs=4.50
2026-03-28 10:04:01.939 | step 1 | route=IT_Ticket_Report | empId=44605 | query called at=10:04:01.939
2026-03-28 10:04:02.075 | step 2 | route=IT_Ticket_Report | empId=44605 | query=kpi_it_ticket_report_page_proc | queryMs=134.62
2026-03-28 10:04:02.075 | step 3 | route=IT_Ticket_Report | empId=44605 | apiMs=136.25 | totalMs=136.25
2026-03-28 10:04:02.491 | step 4 | route=pageRenderd | empId=44605 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:04:02.491
2026-03-28 10:04:25.550 | step 1 | route=IT_Ticket | empId=44605 | query called at=10:04:25.550
2026-03-28 10:04:25.561 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-28 10:04:25.563 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-28 10:04:25.564 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-28 10:04:25.565 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-28 10:04:25.567 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-28 10:04:25.569 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=1.73
2026-03-28 10:04:25.569 | step 3 | route=IT_Ticket | empId=44605 | apiMs=19.61 | totalMs=19.61
2026-03-28 10:04:25.570 | step 1 | route=IT_Ticket | empId=44605 | query called at=10:04:25.570
2026-03-28 10:04:25.571 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-28 10:04:25.573 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 10:04:25.574 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-28 10:04:25.575 | step 3 | route=IT_Ticket | empId=44605 | apiMs=4.57 | totalMs=4.57
2026-03-28 10:04:54.960 | step 1 | route=Ticket_SPOC_Approve | empId=54265 | query called at=10:04:54.960
2026-03-28 10:04:54.973 | step 2 | route=Ticket_SPOC_Approve | empId=54265 | query=IT_TIcket_SPOCApp_Report | queryMs=11.99
2026-03-28 10:04:54.973 | step 3 | route=Ticket_SPOC_Approve | empId=54265 | apiMs=13.54 | totalMs=13.54
2026-03-28 10:04:55.312 | step 4 | route=pageRenderd | empId=54265 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:04:55.312
2026-03-28 10:05:18.503 | step 1 | route=Ticket_SPOC_Approve | empId=44605 | query called at=10:05:18.503
2026-03-28 10:05:18.518 | step 2 | route=Ticket_SPOC_Approve | empId=44605 | query=IT_TIcket_SPOCApp_Report | queryMs=14.3
2026-03-28 10:05:18.521 | step 3 | route=Ticket_SPOC_Approve | empId=44605 | apiMs=18.15 | totalMs=18.15
2026-03-28 10:05:18.867 | step 4 | route=pageRenderd | empId=44605 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:05:18.867
2026-03-28 10:07:55.414 | step 1 | route=IT_Ticket | empId=53142 | query called at=10:07:55.414
2026-03-28 10:07:55.426 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-28 10:07:55.430 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-03-28 10:07:55.434 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-28 10:07:55.438 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-28 10:07:55.440 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-28 10:07:55.442 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=1.9
2026-03-28 10:07:55.442 | step 3 | route=IT_Ticket | empId=53142 | apiMs=28.24 | totalMs=28.24
2026-03-28 10:07:55.443 | step 1 | route=IT_Ticket | empId=53142 | query called at=10:07:55.443
2026-03-28 10:07:55.445 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-28 10:07:55.446 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-28 10:07:55.447 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-28 10:07:55.448 | step 3 | route=IT_Ticket | empId=53142 | apiMs=4.51 | totalMs=4.51
2026-03-28 10:08:04.560 | step 1 | route=IT_Ticket | empId=53142 | query called at=10:08:04.560
2026-03-28 10:08:04.571 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-28 10:08:04.576 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-28 10:08:04.580 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-28 10:08:04.584 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-28 10:08:04.585 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-28 10:08:04.588 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=1.79
2026-03-28 10:08:04.588 | step 3 | route=IT_Ticket | empId=53142 | apiMs=27.65 | totalMs=27.65
2026-03-28 10:08:04.588 | step 1 | route=IT_Ticket | empId=53142 | query called at=10:08:04.588
2026-03-28 10:08:04.590 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-28 10:08:04.591 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-28 10:08:04.592 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-28 10:08:04.593 | step 3 | route=IT_Ticket | empId=53142 | apiMs=4.16 | totalMs=4.16
2026-03-28 10:08:38.596 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53142 | query called at=10:08:38.596
2026-03-28 10:08:38.733 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=136.11
2026-03-28 10:08:38.733 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53142 | apiMs=137.61 | totalMs=137.61
2026-03-28 10:08:42.042 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query called at=10:08:42.042
2026-03-28 10:08:42.055 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-28 10:08:42.058 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53142 | apiMs=16.29 | totalMs=16.29
2026-03-28 10:10:45.717 | step 1 | route=IT_TicketPost | empId=53142 | query called at=10:10:45.717
2026-03-28 10:10:45.728 | step 2 | route=IT_TicketPost | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-28 10:10:45.732 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=14.18 | totalMs=14.18
2026-03-28 10:10:45.735 | step 1 | route=IT_TicketPost | empId=53142 | query called at=10:10:45.735
2026-03-28 10:10:45.748 | step 2 | route=IT_TicketPost | empId=53142 | query=IT_Ticket_Save_SPOC | queryMs=10.66
2026-03-28 10:10:45.751 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=16.04 | totalMs=16.04
2026-03-28 10:10:45.751 | step 1 | route=IT_TicketPost | empId=53142 | query called at=10:10:45.751
2026-03-28 10:10:45.753 | step 2 | route=IT_TicketPost | empId=53142 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-28 10:10:45.754 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=2.57 | totalMs=2.57
2026-03-28 10:10:45.754 | step 1 | route=IT_TicketPost | empId=53142 | query called at=10:10:45.754
2026-03-28 10:10:45.756 | step 2 | route=IT_TicketPost | empId=53142 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-28 10:10:45.756 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=1.78 | totalMs=1.78
2026-03-28 10:10:45.981 | step 1 | route=IT_Ticket | empId=53142 | query called at=10:10:45.981
2026-03-28 10:10:45.991 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-28 10:10:45.993 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-28 10:10:45.994 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-28 10:10:45.995 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-28 10:10:45.997 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-03-28 10:10:45.999 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=1.82
2026-03-28 10:10:45.999 | step 3 | route=IT_Ticket | empId=53142 | apiMs=18.68 | totalMs=18.68
2026-03-28 10:10:46.000 | step 1 | route=IT_Ticket | empId=53142 | query called at=10:10:46.000
2026-03-28 10:10:46.001 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-28 10:10:46.003 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-28 10:10:46.004 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-28 10:10:46.004 | step 3 | route=IT_Ticket | empId=53142 | apiMs=4.44 | totalMs=4.44
2026-03-28 10:11:56.076 | step 1 | route=IT_Ticket_Report | empId=53142 | query called at=10:11:56.076
2026-03-28 10:11:56.237 | step 2 | route=IT_Ticket_Report | empId=53142 | query=kpi_it_ticket_report_page_proc | queryMs=159.82
2026-03-28 10:11:56.237 | step 3 | route=IT_Ticket_Report | empId=53142 | apiMs=160.97 | totalMs=160.97
2026-03-28 10:11:56.696 | step 4 | route=pageRenderd | empId=53142 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:11:56.696
2026-03-28 10:13:03.752 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=10:13:03.752
2026-03-28 10:13:03.933 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=180.46
2026-03-28 10:13:03.933 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=181.62 | totalMs=181.62
2026-03-28 10:13:05.234 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=10:13:05.234
2026-03-28 10:13:05.244 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-03-28 10:13:05.244 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=10.38 | totalMs=10.38
2026-03-28 10:23:11.199 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:23:11.199
2026-03-28 10:23:11.257 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=57.34
2026-03-28 10:23:11.261 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=61.15 | totalMs=61.15
2026-03-28 10:23:12.265 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:23:12.265
2026-03-28 10:23:21.213 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:23:21.213
2026-03-28 10:23:21.236 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=22.41
2026-03-28 10:23:21.241 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=27.80 | totalMs=27.80
2026-03-28 10:23:21.244 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:23:21.244
2026-03-28 10:23:21.248 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-28 10:23:21.249 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-28 10:23:21.251 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-28 10:23:21.251 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.40 | totalMs=7.40
2026-03-28 10:23:28.220 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:23:28.220
2026-03-28 10:23:28.252 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.2
2026-03-28 10:23:28.252 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.19 | totalMs=32.19
2026-03-28 10:23:29.390 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:23:29.390
2026-03-28 10:27:45.284 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:27:45.284
2026-03-28 10:27:45.320 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=34.75
2026-03-28 10:27:45.322 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-28 10:27:45.323 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-28 10:27:45.325 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-28 10:27:45.347 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=21.96
2026-03-28 10:27:45.353 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=5.01
2026-03-28 10:27:45.353 | step 3 | route=IT_Ticket | empId=51700 | apiMs=69.01 | totalMs=69.01
2026-03-28 10:27:45.354 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:27:45.354
2026-03-28 10:27:45.372 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=17.12
2026-03-28 10:27:45.373 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-28 10:27:45.375 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-28 10:27:45.375 | step 3 | route=IT_Ticket | empId=51700 | apiMs=20.93 | totalMs=20.93
2026-03-28 10:27:50.645 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=10:27:50.645
2026-03-28 10:27:50.951 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=305.26
2026-03-28 10:27:50.954 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=309.41 | totalMs=309.41
2026-03-28 10:27:52.164 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=10:27:52.164
2026-03-28 10:27:52.177 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-03-28 10:27:52.181 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=17.44 | totalMs=17.44
2026-03-28 10:28:01.992 | step 1 | route=IT_Ticket | empId=59857 | query called at=10:28:01.992
2026-03-28 10:28:02.003 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-28 10:28:02.008 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-28 10:28:02.012 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-28 10:28:02.016 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-28 10:28:02.017 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-28 10:28:02.020 | step 2 | route=IT_Ticket | empId=59857 | query=VMS_Comp_login_proc | queryMs=1.82
2026-03-28 10:28:02.020 | step 3 | route=IT_Ticket | empId=59857 | apiMs=27.42 | totalMs=27.42
2026-03-28 10:28:02.021 | step 1 | route=IT_Ticket | empId=59857 | query called at=10:28:02.021
2026-03-28 10:28:02.023 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-28 10:28:02.024 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-28 10:28:02.025 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-28 10:28:02.026 | step 3 | route=IT_Ticket | empId=59857 | apiMs=4.72 | totalMs=4.72
2026-03-28 10:28:33.112 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59857 | query called at=10:28:33.112
2026-03-28 10:28:33.425 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=311.4
2026-03-28 10:28:33.428 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59857 | apiMs=315.68 | totalMs=315.68
2026-03-28 10:28:36.518 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59857 | query called at=10:28:36.518
2026-03-28 10:28:36.531 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=11.85
2026-03-28 10:28:36.535 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59857 | apiMs=16.16 | totalMs=16.16
2026-03-28 10:28:45.845 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:28:45.845
2026-03-28 10:28:45.856 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-28 10:28:45.859 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=14.46 | totalMs=14.46
2026-03-28 10:28:45.862 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:28:45.862
2026-03-28 10:28:45.884 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=19.3
2026-03-28 10:28:45.894 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=31.58 | totalMs=31.58
2026-03-28 10:28:45.894 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:28:45.894
2026-03-28 10:28:45.924 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.15
2026-03-28 10:28:45.924 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=30.13 | totalMs=30.13
2026-03-28 10:28:47.451 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:28:47.451
2026-03-28 10:28:47.461 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-28 10:28:47.463 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-28 10:28:47.464 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-28 10:28:47.466 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-28 10:28:47.467 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-28 10:28:47.470 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=1.93
2026-03-28 10:28:47.470 | step 3 | route=IT_Ticket | empId=51700 | apiMs=19.37 | totalMs=19.37
2026-03-28 10:28:47.471 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:28:47.471
2026-03-28 10:28:47.472 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-28 10:28:47.474 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-28 10:28:47.475 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 10:28:47.475 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.73 | totalMs=4.73
2026-03-28 10:29:24.456 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:29:24.456
2026-03-28 10:29:24.502 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=45.83
2026-03-28 10:29:24.503 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=46.94 | totalMs=46.94
2026-03-28 10:29:25.434 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:29:25.434
2026-03-28 10:29:29.678 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:29:29.678
2026-03-28 10:29:29.719 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=40.1
2026-03-28 10:29:29.724 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=45.42 | totalMs=45.42
2026-03-28 10:29:29.727 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:29:29.727
2026-03-28 10:29:29.731 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-03-28 10:29:29.732 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-28 10:29:29.733 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-28 10:29:29.734 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=7.19 | totalMs=7.19
2026-03-28 10:29:31.718 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:29:31.718
2026-03-28 10:29:31.734 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=15.74
2026-03-28 10:29:31.734 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=16.78 | totalMs=16.78
2026-03-28 10:29:32.526 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:29:32.526
2026-03-28 10:29:44.828 | step 1 | route=IT_TicketPost | empId=59857 | query called at=10:29:44.828
2026-03-28 10:29:44.844 | step 2 | route=IT_TicketPost | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=16.09
2026-03-28 10:29:44.845 | step 3 | route=IT_TicketPost | empId=59857 | apiMs=16.93 | totalMs=16.93
2026-03-28 10:29:44.845 | step 1 | route=IT_TicketPost | empId=59857 | query called at=10:29:44.845
2026-03-28 10:29:44.873 | step 2 | route=IT_TicketPost | empId=59857 | query=IT_Ticket_Save_SPOC | queryMs=26.84
2026-03-28 10:29:44.874 | step 3 | route=IT_TicketPost | empId=59857 | apiMs=29.02 | totalMs=29.02
2026-03-28 10:29:44.875 | step 1 | route=IT_TicketPost | empId=59857 | query called at=10:29:44.875
2026-03-28 10:29:44.876 | step 2 | route=IT_TicketPost | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-28 10:29:44.877 | step 3 | route=IT_TicketPost | empId=59857 | apiMs=1.90 | totalMs=1.90
2026-03-28 10:29:44.877 | step 1 | route=IT_TicketPost | empId=59857 | query called at=10:29:44.877
2026-03-28 10:29:44.878 | step 2 | route=IT_TicketPost | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-28 10:29:44.879 | step 3 | route=IT_TicketPost | empId=59857 | apiMs=1.43 | totalMs=1.43
2026-03-28 10:29:47.184 | step 1 | route=IT_Ticket | empId=59857 | query called at=10:29:47.184
2026-03-28 10:29:47.194 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-03-28 10:29:47.195 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-28 10:29:47.196 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-28 10:29:47.198 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-28 10:29:47.199 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-28 10:29:47.201 | step 2 | route=IT_Ticket | empId=59857 | query=VMS_Comp_login_proc | queryMs=1.38
2026-03-28 10:29:47.201 | step 3 | route=IT_Ticket | empId=59857 | apiMs=17.18 | totalMs=17.18
2026-03-28 10:29:47.202 | step 1 | route=IT_Ticket | empId=59857 | query called at=10:29:47.202
2026-03-28 10:29:47.203 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-28 10:29:47.205 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-28 10:29:47.206 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-28 10:29:47.206 | step 3 | route=IT_Ticket | empId=59857 | apiMs=4.40 | totalMs=4.40
2026-03-28 10:36:53.978 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:36:53.978
2026-03-28 10:36:54.001 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=21.58
2026-03-28 10:36:54.002 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-28 10:36:54.004 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-28 10:36:54.005 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-28 10:36:54.017 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=11.32
2026-03-28 10:36:54.018 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=1.28
2026-03-28 10:36:54.019 | step 3 | route=IT_Ticket | empId=51700 | apiMs=40.98 | totalMs=40.98
2026-03-28 10:36:54.020 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:36:54.020
2026-03-28 10:36:54.029 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.82
2026-03-28 10:36:54.030 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-28 10:36:54.031 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-28 10:36:54.032 | step 3 | route=IT_Ticket | empId=51700 | apiMs=12.04 | totalMs=12.04
2026-03-28 10:36:59.296 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=10:36:59.296
2026-03-28 10:36:59.604 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=306.18
2026-03-28 10:36:59.607 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=310.31 | totalMs=310.31
2026-03-28 10:37:00.674 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=10:37:00.674
2026-03-28 10:37:00.686 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.71
2026-03-28 10:37:00.689 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=15.72 | totalMs=15.72
2026-03-28 10:37:44.242 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:37:44.242
2026-03-28 10:37:44.258 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=15.37
2026-03-28 10:37:44.258 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=16.52 | totalMs=16.52
2026-03-28 10:37:44.259 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:37:44.259
2026-03-28 10:37:44.271 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=11.4
2026-03-28 10:37:44.275 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=15.87 | totalMs=15.87
2026-03-28 10:37:44.276 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:37:44.276
2026-03-28 10:37:44.278 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-28 10:37:44.278 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=2.37 | totalMs=2.37
2026-03-28 10:37:46.629 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:37:46.629
2026-03-28 10:37:46.640 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-28 10:37:46.641 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-28 10:37:46.643 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-28 10:37:46.644 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-28 10:37:46.646 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-28 10:37:46.651 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=5.01
2026-03-28 10:37:46.651 | step 3 | route=IT_Ticket | empId=51700 | apiMs=22.28 | totalMs=22.28
2026-03-28 10:37:46.652 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:37:46.652
2026-03-28 10:37:46.654 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-28 10:37:46.655 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-28 10:37:46.656 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 10:37:46.657 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.82 | totalMs=4.82
2026-03-28 10:38:30.843 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:38:30.843
2026-03-28 10:38:30.854 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-28 10:38:30.854 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=10.95 | totalMs=10.95
2026-03-28 10:38:30.855 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:38:30.855
2026-03-28 10:38:30.898 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=42.62
2026-03-28 10:38:30.920 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=64.88 | totalMs=64.88
2026-03-28 10:38:30.921 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:38:30.921
2026-03-28 10:38:30.923 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-28 10:38:30.923 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.32 | totalMs=2.32
2026-03-28 10:38:30.924 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:38:30.924
2026-03-28 10:38:30.925 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-28 10:38:30.925 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.62 | totalMs=1.62
2026-03-28 10:38:32.655 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:38:32.655
2026-03-28 10:38:32.672 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=16.05
2026-03-28 10:38:32.680 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-03-28 10:38:32.689 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-03-28 10:38:32.698 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.22
2026-03-28 10:38:32.706 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=8.44
2026-03-28 10:38:32.723 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=16.62
2026-03-28 10:38:32.724 | step 3 | route=IT_Ticket | empId=43200 | apiMs=68.55 | totalMs=68.55
2026-03-28 10:38:32.725 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:38:32.725
2026-03-28 10:38:32.733 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.8
2026-03-28 10:38:32.742 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.52
2026-03-28 10:38:32.751 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.65
2026-03-28 10:38:32.751 | step 3 | route=IT_Ticket | empId=43200 | apiMs=26.47 | totalMs=26.47
2026-03-28 10:38:36.692 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:38:36.692
2026-03-28 10:38:36.703 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-28 10:38:36.705 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-03-28 10:38:36.706 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-28 10:38:36.709 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=2.09
2026-03-28 10:38:36.710 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-28 10:38:36.712 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.54
2026-03-28 10:38:36.712 | step 3 | route=IT_Ticket | empId=50822 | apiMs=20.04 | totalMs=20.04
2026-03-28 10:38:36.713 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:38:36.713
2026-03-28 10:38:36.714 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-28 10:38:36.715 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-03-28 10:38:36.716 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-28 10:38:36.717 | step 3 | route=IT_Ticket | empId=50822 | apiMs=3.98 | totalMs=3.98
2026-03-28 10:40:18.525 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:40:18.525
2026-03-28 10:40:18.654 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=128.04
2026-03-28 10:40:18.655 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-28 10:40:18.657 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-28 10:40:18.658 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-28 10:40:18.660 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-28 10:40:18.665 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=4.72
2026-03-28 10:40:18.665 | step 3 | route=IT_Ticket | empId=60888 | apiMs=140.23 | totalMs=140.23
2026-03-28 10:40:18.666 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:40:18.666
2026-03-28 10:40:18.668 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-28 10:40:18.669 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-28 10:40:18.671 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-28 10:40:18.671 | step 3 | route=IT_Ticket | empId=60888 | apiMs=4.68 | totalMs=4.68
2026-03-28 10:40:22.045 | step 1 | route=DesignerTicket | empId=18441 | query called at=10:40:22.045
2026-03-28 10:40:22.056 | step 2 | route=DesignerTicket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=9.67
2026-03-28 10:40:22.059 | step 3 | route=DesignerTicket | empId=18441 | apiMs=13.88 | totalMs=13.88
2026-03-28 10:40:22.061 | step 1 | route=DesignerTicket | empId=18441 | query called at=10:40:22.061
2026-03-28 10:40:22.065 | step 2 | route=DesignerTicket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 10:40:22.065 | step 3 | route=DesignerTicket | empId=18441 | apiMs=3.86 | totalMs=3.86
2026-03-28 10:40:22.066 | step 1 | route=DesignerTicket | empId=18441 | query called at=10:40:22.066
2026-03-28 10:40:22.109 | step 2 | route=DesignerTicket | empId=18441 | query=Desginer_Typeof_Works_Master_Proc | queryMs=42.69
2026-03-28 10:40:22.109 | step 3 | route=DesignerTicket | empId=18441 | apiMs=43.43 | totalMs=43.43
2026-03-28 10:40:25.826 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:40:25.826
2026-03-28 10:40:25.912 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=82.82
2026-03-28 10:40:25.916 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=89.95 | totalMs=89.95
2026-03-28 10:40:26.637 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:26.637
2026-03-28 10:40:29.150 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60888 | query called at=10:40:29.150
2026-03-28 10:40:29.583 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=432.13
2026-03-28 10:40:29.586 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60888 | apiMs=436.30 | totalMs=436.30
2026-03-28 10:40:31.202 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:40:31.202
2026-03-28 10:40:31.230 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=24.31
2026-03-28 10:40:31.232 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=30.12 | totalMs=30.12
2026-03-28 10:40:31.233 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:40:31.233
2026-03-28 10:40:31.235 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-28 10:40:31.237 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-28 10:40:31.238 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-28 10:40:31.239 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=5.79 | totalMs=5.79
2026-03-28 10:40:32.048 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query called at=10:40:32.048
2026-03-28 10:40:32.059 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-28 10:40:32.060 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60888 | apiMs=11.83 | totalMs=11.83
2026-03-28 10:40:37.543 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:40:37.543
2026-03-28 10:40:37.554 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=10.48
2026-03-28 10:40:37.556 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=12.99 | totalMs=12.99
2026-03-28 10:40:37.558 | step 5 | route=SPOC_Entry_Save | empId=18441 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (38534).
2026-03-28 10:40:37.804 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:40:37.804
2026-03-28 10:40:37.820 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=15.13
2026-03-28 10:40:37.820 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=16.35 | totalMs=16.35
2026-03-28 10:40:38.242 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:38.242
2026-03-28 10:41:13.920 | step 1 | route=IT_TicketPost | empId=60888 | query called at=10:41:13.920
2026-03-28 10:41:13.936 | step 2 | route=IT_TicketPost | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=15.81
2026-03-28 10:41:13.939 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=19.62 | totalMs=19.62
2026-03-28 10:41:13.942 | step 1 | route=IT_TicketPost | empId=60888 | query called at=10:41:13.942
2026-03-28 10:41:14.013 | step 2 | route=IT_TicketPost | empId=60888 | query=IT_Ticket_Save_SPOC | queryMs=68.38
2026-03-28 10:41:14.026 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=83.47 | totalMs=83.47
2026-03-28 10:41:14.026 | step 1 | route=IT_TicketPost | empId=60888 | query called at=10:41:14.026
2026-03-28 10:41:14.034 | step 2 | route=IT_TicketPost | empId=60888 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.58
2026-03-28 10:41:14.035 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=8.54 | totalMs=8.54
2026-03-28 10:41:14.035 | step 1 | route=IT_TicketPost | empId=60888 | query called at=10:41:14.035
2026-03-28 10:41:14.043 | step 2 | route=IT_TicketPost | empId=60888 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.86
2026-03-28 10:41:14.043 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=7.60 | totalMs=7.60
2026-03-28 10:41:14.277 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:41:14.277
2026-03-28 10:41:14.292 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=14.76
2026-03-28 10:41:14.300 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=7.59
2026-03-28 10:41:14.309 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=7.85
2026-03-28 10:41:14.317 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-03-28 10:41:14.325 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=8.03
2026-03-28 10:41:14.336 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=9.94
2026-03-28 10:41:14.336 | step 3 | route=IT_Ticket | empId=60888 | apiMs=59.40 | totalMs=59.40
2026-03-28 10:41:14.337 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:41:14.337
2026-03-28 10:41:14.344 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=6.83
2026-03-28 10:41:14.352 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=7.91
2026-03-28 10:41:14.361 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=7.91
2026-03-28 10:41:14.361 | step 3 | route=IT_Ticket | empId=60888 | apiMs=24.21 | totalMs=24.21
2026-03-28 10:42:40.544 | step 1 | route=IT_Ticket | empId=50294 | query called at=10:42:40.544
2026-03-28 10:42:40.555 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-28 10:42:40.556 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-28 10:42:40.557 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-28 10:42:40.558 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-28 10:42:40.560 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-28 10:42:40.561 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=1.06
2026-03-28 10:42:40.561 | step 3 | route=IT_Ticket | empId=50294 | apiMs=17.13 | totalMs=17.13
2026-03-28 10:42:40.562 | step 1 | route=IT_Ticket | empId=50294 | query called at=10:42:40.562
2026-03-28 10:42:40.564 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-28 10:42:40.565 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-28 10:42:40.566 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-28 10:42:40.566 | step 3 | route=IT_Ticket | empId=50294 | apiMs=3.84 | totalMs=3.84
2026-03-28 10:42:46.345 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=10:42:46.345
2026-03-28 10:42:46.448 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=102.74
2026-03-28 10:42:46.451 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=106.60 | totalMs=106.60
2026-03-28 10:42:48.184 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=10:42:48.184
2026-03-28 10:42:48.196 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-03-28 10:42:48.200 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=15.38 | totalMs=15.38
2026-03-28 10:43:10.362 | step 1 | route=IT_TicketPost | empId=50294 | query called at=10:43:10.362
2026-03-28 10:43:10.373 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-28 10:43:10.376 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=13.64 | totalMs=13.64
2026-03-28 10:43:10.378 | step 1 | route=IT_TicketPost | empId=50294 | query called at=10:43:10.378
2026-03-28 10:43:10.409 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=28.52
2026-03-28 10:43:10.417 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=38.69 | totalMs=38.69
2026-03-28 10:43:10.417 | step 1 | route=IT_TicketPost | empId=50294 | query called at=10:43:10.417
2026-03-28 10:43:10.420 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-28 10:43:10.420 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=2.76 | totalMs=2.76
2026-03-28 10:43:10.421 | step 1 | route=IT_TicketPost | empId=50294 | query called at=10:43:10.421
2026-03-28 10:43:10.422 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-28 10:43:10.423 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.76 | totalMs=1.76
2026-03-28 10:43:21.575 | step 1 | route=IT_Ticket | empId=50294 | query called at=10:43:21.575
2026-03-28 10:43:21.589 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=13.69
2026-03-28 10:43:21.597 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=5.56
2026-03-28 10:43:21.606 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=5.93
2026-03-28 10:43:21.615 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=8.22
2026-03-28 10:43:21.623 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=8.19
2026-03-28 10:43:21.632 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=8.69
2026-03-28 10:43:21.633 | step 3 | route=IT_Ticket | empId=50294 | apiMs=57.92 | totalMs=57.92
2026-03-28 10:43:21.633 | step 1 | route=IT_Ticket | empId=50294 | query called at=10:43:21.633
2026-03-28 10:43:21.641 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=7.07
2026-03-28 10:43:21.649 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-28 10:43:21.658 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=8.36
2026-03-28 10:43:21.658 | step 3 | route=IT_Ticket | empId=50294 | apiMs=25.12 | totalMs=25.12
2026-03-28 10:44:27.525 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:44:27.525
2026-03-28 10:44:27.545 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=19.5
2026-03-28 10:44:27.545 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=20.70 | totalMs=20.70
2026-03-28 10:44:27.981 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:27.981
2026-03-28 10:44:32.750 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:44:32.750
2026-03-28 10:44:32.771 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=20.84
2026-03-28 10:44:32.776 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=26.05 | totalMs=26.05
2026-03-28 10:44:32.779 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:44:32.779
2026-03-28 10:44:32.783 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-28 10:44:32.784 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-28 10:44:32.786 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-28 10:44:32.786 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=7.11 | totalMs=7.11
2026-03-28 10:44:36.455 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:44:36.455
2026-03-28 10:44:36.471 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.14
2026-03-28 10:44:36.471 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=16.30 | totalMs=16.30
2026-03-28 10:44:37.859 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:37.859
2026-03-28 10:47:40.428 | step 5 | route=dashboard | empId=GRA0027 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-28 10:47:40.799 | step 5 | route=dashboard | empId=GRA0027 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-28 10:48:59.117 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=10:48:59.117
2026-03-28 10:48:59.158 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=40.55
2026-03-28 10:48:59.161 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=44.21 | totalMs=44.21
2026-03-28 10:48:59.530 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:48:59.530
2026-03-28 10:49:09.389 | step 1 | route=IT_Ticket | empId=38205 | query called at=10:49:09.389
2026-03-28 10:49:09.440 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=49.31
2026-03-28 10:49:09.448 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=5.06
2026-03-28 10:49:09.457 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=5.56
2026-03-28 10:49:09.465 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=5.73
2026-03-28 10:49:09.491 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_it_Ticket_Details | queryMs=25.7
2026-03-28 10:49:09.495 | step 2 | route=IT_Ticket | empId=38205 | query=VMS_Comp_login_proc | queryMs=3.92
2026-03-28 10:49:09.496 | step 3 | route=IT_Ticket | empId=38205 | apiMs=106.46 | totalMs=106.46
2026-03-28 10:49:09.496 | step 1 | route=IT_Ticket | empId=38205 | query called at=10:49:09.496
2026-03-28 10:49:09.515 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=18.47
2026-03-28 10:49:09.517 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-28 10:49:09.519 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-28 10:49:09.519 | step 3 | route=IT_Ticket | empId=38205 | apiMs=22.46 | totalMs=22.46
2026-03-28 10:49:37.158 | step 1 | route=IT_Ticket | empId=38205 | query called at=10:49:37.158
2026-03-28 10:49:37.175 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=16.41
2026-03-28 10:49:37.183 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=5.06
2026-03-28 10:49:37.191 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=5.5
2026-03-28 10:49:37.200 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=5.59
2026-03-28 10:49:37.208 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_it_Ticket_Details | queryMs=7.98
2026-03-28 10:49:37.217 | step 2 | route=IT_Ticket | empId=38205 | query=VMS_Comp_login_proc | queryMs=8.38
2026-03-28 10:49:37.217 | step 3 | route=IT_Ticket | empId=38205 | apiMs=59.35 | totalMs=59.35
2026-03-28 10:49:37.218 | step 1 | route=IT_Ticket | empId=38205 | query called at=10:49:37.218
2026-03-28 10:49:37.225 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=6.62
2026-03-28 10:49:37.233 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-03-28 10:49:37.242 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=7.9
2026-03-28 10:49:37.242 | step 3 | route=IT_Ticket | empId=38205 | apiMs=24.56 | totalMs=24.56
2026-03-28 10:49:47.922 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=10:49:47.922
2026-03-28 10:49:47.938 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=15.57
2026-03-28 10:49:47.939 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=16.58 | totalMs=16.58
2026-03-28 10:49:48.309 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:49:48.309
2026-03-28 10:52:41.721 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=10:52:41.721
2026-03-28 10:52:41.735 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=13.89
2026-03-28 10:52:41.738 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=17.51 | totalMs=17.51
2026-03-28 10:52:42.130 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:52:42.130
2026-03-28 10:56:36.591 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:56:36.591
2026-03-28 10:56:36.627 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=35.01
2026-03-28 10:56:36.629 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-28 10:56:36.631 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 10:56:36.632 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-28 10:56:36.654 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=21.13
2026-03-28 10:56:36.659 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=4.64
2026-03-28 10:56:36.659 | step 3 | route=IT_Ticket | empId=38722 | apiMs=67.47 | totalMs=67.47
2026-03-28 10:56:36.660 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:56:36.660
2026-03-28 10:56:36.677 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=16.41
2026-03-28 10:56:36.678 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-28 10:56:36.680 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-28 10:56:36.680 | step 3 | route=IT_Ticket | empId=38722 | apiMs=19.85 | totalMs=19.85
2026-03-28 10:56:56.813 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=10:56:56.813
2026-03-28 10:56:57.122 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=307.75
2026-03-28 10:56:57.125 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=311.52 | totalMs=311.52
2026-03-28 10:56:59.296 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=10:56:59.296
2026-03-28 10:56:59.309 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=12.3
2026-03-28 10:56:59.312 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=15.95 | totalMs=15.95
2026-03-28 10:59:39.738 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:59:39.738
2026-03-28 10:59:39.765 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=26.27
2026-03-28 10:59:39.769 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=30.64 | totalMs=30.64
2026-03-28 10:59:39.771 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:59:39.771
2026-03-28 10:59:39.792 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=17.99
2026-03-28 10:59:39.794 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=22.43 | totalMs=22.43
2026-03-28 10:59:39.794 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:59:39.794
2026-03-28 10:59:39.796 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-28 10:59:39.797 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=2.62 | totalMs=2.62
2026-03-28 10:59:40.200 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:59:40.200
2026-03-28 10:59:40.211 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-28 10:59:40.213 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-28 10:59:40.214 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-28 10:59:40.216 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-28 10:59:40.218 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-03-28 10:59:40.224 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=5.41
2026-03-28 10:59:40.224 | step 3 | route=IT_Ticket | empId=38722 | apiMs=23.94 | totalMs=23.94
2026-03-28 10:59:40.225 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:59:40.225
2026-03-28 10:59:40.226 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-28 10:59:40.228 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-28 10:59:40.229 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-28 10:59:40.230 | step 3 | route=IT_Ticket | empId=38722 | apiMs=5.00 | totalMs=5.00
2026-03-28 11:03:27.764 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:03:27.764
2026-03-28 11:03:27.776 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-03-28 11:03:27.781 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-28 11:03:27.784 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-28 11:03:27.788 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-28 11:03:27.790 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-28 11:03:27.795 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=5.17
2026-03-28 11:03:27.796 | step 3 | route=IT_Ticket | empId=18441 | apiMs=32.03 | totalMs=32.03
2026-03-28 11:03:27.797 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:03:27.797
2026-03-28 11:03:27.799 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-28 11:03:27.800 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-28 11:03:27.802 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-28 11:03:27.802 | step 3 | route=IT_Ticket | empId=18441 | apiMs=5.23 | totalMs=5.23
2026-03-28 11:04:34.230 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=11:04:34.230
2026-03-28 11:04:34.289 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=58.29
2026-03-28 11:04:34.289 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=59.84 | totalMs=59.84
2026-03-28 11:04:35.195 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:04:35.195
2026-03-28 11:04:39.234 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=11:04:39.234
2026-03-28 11:04:40.096 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=861.34
2026-03-28 11:04:40.286 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=1,052.47 | totalMs=1,052.47
2026-03-28 11:04:40.287 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=11:04:40.287
2026-03-28 11:04:40.289 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-03-28 11:04:40.291 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-28 11:04:40.292 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-28 11:04:40.293 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=5.94 | totalMs=5.94
2026-03-28 11:04:40.522 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=11:04:40.522
2026-03-28 11:04:40.539 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=15.86
2026-03-28 11:04:40.539 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=16.87 | totalMs=16.87
2026-03-28 11:04:41.246 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:04:41.246
2026-03-28 11:10:53.414 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=11:10:53.414
2026-03-28 11:10:53.487 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=72.26
2026-03-28 11:10:53.490 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=76.20 | totalMs=76.20
2026-03-28 11:10:55.342 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=11:10:55.342
2026-03-28 11:10:55.355 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=12.11
2026-03-28 11:10:55.358 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=16.32 | totalMs=16.32
2026-03-28 11:11:58.673 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:11:58.673
2026-03-28 11:11:58.684 | step 2 | route=IT_TicketPost | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-28 11:11:58.684 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=10.98 | totalMs=10.98
2026-03-28 11:11:58.686 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:11:58.686
2026-03-28 11:11:58.711 | step 2 | route=IT_TicketPost | empId=18441 | query=IT_Ticket_Save_SPOC | queryMs=24.67
2026-03-28 11:11:58.714 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=28.15 | totalMs=28.15
2026-03-28 11:11:58.714 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:11:58.714
2026-03-28 11:11:58.716 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-28 11:11:58.717 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=2.65 | totalMs=2.65
2026-03-28 11:11:58.717 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:11:58.717
2026-03-28 11:11:58.719 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-28 11:11:58.719 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=1.75 | totalMs=1.75
2026-03-28 11:12:01.424 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:12:01.424
2026-03-28 11:12:01.435 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-28 11:12:01.437 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-28 11:12:01.438 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-28 11:12:01.440 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-28 11:12:01.454 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=14.49
2026-03-28 11:12:01.459 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=4.43
2026-03-28 11:12:01.460 | step 3 | route=IT_Ticket | empId=18441 | apiMs=35.60 | totalMs=35.60
2026-03-28 11:12:01.460 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:12:01.460
2026-03-28 11:12:01.472 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=11.35
2026-03-28 11:12:01.473 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-28 11:12:01.475 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-28 11:12:01.475 | step 3 | route=IT_Ticket | empId=18441 | apiMs=14.71 | totalMs=14.71
2026-03-28 11:12:20.497 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=11:12:20.497
2026-03-28 11:12:20.538 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=40.27
2026-03-28 11:12:20.538 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=41.39 | totalMs=41.39
2026-03-28 11:12:22.823 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:22.823
2026-03-28 11:12:46.880 | step 1 | route=IT_Ticket | empId=17712 | query called at=11:12:46.880
2026-03-28 11:12:46.911 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=29.7
2026-03-28 11:12:46.933 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=18.99
2026-03-28 11:12:46.957 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=21.17
2026-03-28 11:12:46.961 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-28 11:12:46.962 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-28 11:12:46.966 | step 2 | route=IT_Ticket | empId=17712 | query=VMS_Comp_login_proc | queryMs=3.01
2026-03-28 11:12:46.966 | step 3 | route=IT_Ticket | empId=17712 | apiMs=86.33 | totalMs=86.33
2026-03-28 11:12:46.967 | step 1 | route=IT_Ticket | empId=17712 | query called at=11:12:46.967
2026-03-28 11:12:46.968 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-28 11:12:46.970 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-28 11:12:46.971 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-28 11:12:46.971 | step 3 | route=IT_Ticket | empId=17712 | apiMs=4.05 | totalMs=4.05
2026-03-28 11:13:29.482 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=11:13:29.482
2026-03-28 11:13:29.536 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=54.21
2026-03-28 11:13:29.539 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=57.74 | totalMs=57.74
2026-03-28 11:13:32.342 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=11:13:32.342
2026-03-28 11:13:32.357 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.49
2026-03-28 11:13:32.359 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=17.48 | totalMs=17.48
2026-03-28 11:15:10.093 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:15:10.093
2026-03-28 11:15:10.104 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-03-28 11:15:10.107 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=13.43 | totalMs=13.43
2026-03-28 11:15:10.110 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:15:10.110
2026-03-28 11:15:10.119 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=7.35
2026-03-28 11:15:10.121 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=11.54 | totalMs=11.54
2026-03-28 11:15:10.122 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:15:10.122
2026-03-28 11:15:10.124 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-28 11:15:10.124 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.86 | totalMs=2.86
2026-03-28 11:15:10.125 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:15:10.125
2026-03-28 11:15:10.126 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-28 11:15:10.127 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.61 | totalMs=1.61
2026-03-28 11:15:34.867 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:15:34.867
2026-03-28 11:15:34.883 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=15.54
2026-03-28 11:15:34.892 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.65
2026-03-28 11:15:34.900 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-03-28 11:15:34.908 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-03-28 11:15:34.917 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=8.1
2026-03-28 11:15:34.927 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=10.05
2026-03-28 11:15:34.928 | step 3 | route=IT_Ticket | empId=43200 | apiMs=60.24 | totalMs=60.24
2026-03-28 11:15:34.929 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:15:34.929
2026-03-28 11:15:34.936 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=6.58
2026-03-28 11:15:34.944 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-28 11:15:34.952 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.92
2026-03-28 11:15:34.953 | step 3 | route=IT_Ticket | empId=43200 | apiMs=24.04 | totalMs=24.04
2026-03-28 11:27:29.603 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=11:27:29.603
2026-03-28 11:27:29.647 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=43.06
2026-03-28 11:27:29.647 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=44.67 | totalMs=44.67
2026-03-28 11:27:29.999 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:27:29.999
2026-03-28 11:27:36.148 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=11:27:36.148
2026-03-28 11:27:36.166 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=16.96
2026-03-28 11:27:36.168 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=19.28 | totalMs=19.28
2026-03-28 11:27:36.168 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=11:27:36.168
2026-03-28 11:27:36.170 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-28 11:27:36.171 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-28 11:27:36.172 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-03-28 11:27:36.172 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=4.15 | totalMs=4.15
2026-03-28 11:27:42.014 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=11:27:42.014
2026-03-28 11:27:42.027 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=12.56
2026-03-28 11:27:42.030 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=16.25 | totalMs=16.25
2026-03-28 11:27:42.329 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:27:42.329
2026-03-28 11:30:50.374 | step 1 | route=IT_Ticket | empId=39370 | query called at=11:30:50.374
2026-03-28 11:30:50.409 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=34.03
2026-03-28 11:30:50.414 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-28 11:30:50.418 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-28 11:30:50.422 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-28 11:30:50.444 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=22.05
2026-03-28 11:30:50.450 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=5.16
2026-03-28 11:30:50.450 | step 3 | route=IT_Ticket | empId=39370 | apiMs=75.94 | totalMs=75.94
2026-03-28 11:30:50.451 | step 1 | route=IT_Ticket | empId=39370 | query called at=11:30:50.451
2026-03-28 11:30:50.469 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=17.37
2026-03-28 11:30:50.470 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 11:30:50.472 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-28 11:30:50.472 | step 3 | route=IT_Ticket | empId=39370 | apiMs=21.18 | totalMs=21.18
2026-03-28 11:30:59.700 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=11:30:59.700
2026-03-28 11:31:00.007 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=306.41
2026-03-28 11:31:00.008 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=307.67 | totalMs=307.67
2026-03-28 11:31:02.162 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=11:31:02.162
2026-03-28 11:31:02.174 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.88
2026-03-28 11:31:02.178 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=16.00 | totalMs=16.00
2026-03-28 11:32:22.570 | step 1 | route=IT_TicketPost | empId=39370 | query called at=11:32:22.570
2026-03-28 11:32:22.585 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=13.28
2026-03-28 11:32:22.589 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=19.02 | totalMs=19.02
2026-03-28 11:32:22.593 | step 1 | route=IT_TicketPost | empId=39370 | query called at=11:32:22.593
2026-03-28 11:32:22.609 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=12.43
2026-03-28 11:32:22.611 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=18.16 | totalMs=18.16
2026-03-28 11:32:22.612 | step 1 | route=IT_TicketPost | empId=39370 | query called at=11:32:22.612
2026-03-28 11:32:22.614 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.99
2026-03-28 11:32:22.615 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=3.21 | totalMs=3.21
2026-03-28 11:32:23.187 | step 1 | route=IT_Ticket | empId=39370 | query called at=11:32:23.187
2026-03-28 11:32:23.200 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-03-28 11:32:23.202 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.98
2026-03-28 11:32:23.204 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-28 11:32:23.206 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-28 11:32:23.209 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.71
2026-03-28 11:32:23.215 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=6.25
2026-03-28 11:32:23.216 | step 3 | route=IT_Ticket | empId=39370 | apiMs=28.72 | totalMs=28.72
2026-03-28 11:32:23.217 | step 1 | route=IT_Ticket | empId=39370 | query called at=11:32:23.217
2026-03-28 11:32:23.219 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.72
2026-03-28 11:32:23.221 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-03-28 11:32:23.223 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-28 11:32:23.224 | step 3 | route=IT_Ticket | empId=39370 | apiMs=6.89 | totalMs=6.89
2026-03-28 11:33:44.142 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:33:44.142
2026-03-28 11:33:44.153 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-03-28 11:33:44.155 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-28 11:33:44.157 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-28 11:33:44.158 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-28 11:33:44.160 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-28 11:33:44.165 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=5.57
2026-03-28 11:33:44.166 | step 3 | route=IT_Ticket | empId=50822 | apiMs=24.22 | totalMs=24.22
2026-03-28 11:33:44.166 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:33:44.166
2026-03-28 11:33:44.168 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-28 11:33:44.170 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 11:33:44.171 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 11:33:44.171 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.95 | totalMs=4.95
2026-03-28 11:33:55.199 | step 1 | route=HW_TicketFun | empId= | query called at=11:33:55.199
2026-03-28 11:33:55.211 | step 2 | route=HW_TicketFun | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=10.79
2026-03-28 11:33:55.214 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.82 | totalMs=14.82
2026-03-28 11:34:43.163 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:34:43.163
2026-03-28 11:34:43.191 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=27.68
2026-03-28 11:34:43.192 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=28.77 | totalMs=28.77
2026-03-28 11:34:43.193 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:34:43.193
2026-03-28 11:34:43.196 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2
2026-03-28 11:34:43.196 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=3.03 | totalMs=3.03
2026-03-28 11:34:43.197 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:34:43.197
2026-03-28 11:34:43.199 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-28 11:34:43.199 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=2.30 | totalMs=2.30
2026-03-28 11:34:43.200 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:34:43.200
2026-03-28 11:34:45.097 | step 2 | route=HW_TicketPost | empId=50822 | query=hw_ticket_save_proc_kpi | queryMs=1897.13
2026-03-28 11:34:45.202 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=2,002.81 | totalMs=2,002.81
2026-03-28 11:34:45.431 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:34:45.431
2026-03-28 11:34:45.445 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-03-28 11:34:45.449 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-28 11:34:45.453 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 11:34:45.455 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-28 11:34:45.457 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-28 11:34:45.459 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=2
2026-03-28 11:34:45.460 | step 3 | route=IT_Ticket | empId=50822 | apiMs=28.84 | totalMs=28.84
2026-03-28 11:34:45.460 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:34:45.460
2026-03-28 11:34:45.462 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-28 11:34:45.463 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-28 11:34:45.465 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 11:34:45.465 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.87 | totalMs=4.87
2026-03-28 11:37:03.631 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:37:03.631
2026-03-28 11:37:03.642 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-03-28 11:37:03.649 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=3.49
2026-03-28 11:37:03.653 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-28 11:37:03.657 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-28 11:37:03.659 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-28 11:37:03.667 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=7.57
2026-03-28 11:37:03.667 | step 3 | route=IT_Ticket | empId=21248 | apiMs=36.29 | totalMs=36.29
2026-03-28 11:37:03.668 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:37:03.668
2026-03-28 11:37:03.669 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-28 11:37:03.671 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-03-28 11:37:03.673 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-28 11:37:03.673 | step 3 | route=IT_Ticket | empId=21248 | apiMs=5.70 | totalMs=5.70
2026-03-28 11:37:11.543 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=11:37:11.543
2026-03-28 11:37:11.850 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=306.33
2026-03-28 11:37:11.853 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=310.16 | totalMs=310.16
2026-03-28 11:37:13.839 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=11:37:13.839
2026-03-28 11:37:13.852 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.97
2026-03-28 11:37:13.855 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=16.17 | totalMs=16.17
2026-03-28 11:37:43.096 | step 1 | route=IT_TicketPost | empId=21248 | query called at=11:37:43.096
2026-03-28 11:37:43.107 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-28 11:37:43.110 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.14 | totalMs=14.14
2026-03-28 11:37:43.112 | step 1 | route=IT_TicketPost | empId=21248 | query called at=11:37:43.112
2026-03-28 11:37:43.133 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=17.57
2026-03-28 11:37:43.145 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=32.45 | totalMs=32.45
2026-03-28 11:37:43.145 | step 1 | route=IT_TicketPost | empId=21248 | query called at=11:37:43.145
2026-03-28 11:37:43.147 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-28 11:37:43.148 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.48 | totalMs=2.48
2026-03-28 11:37:45.370 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:37:45.370
2026-03-28 11:37:45.380 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-28 11:37:45.384 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-28 11:37:45.393 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=6.93
2026-03-28 11:37:45.402 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-03-28 11:37:45.410 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-03-28 11:37:45.419 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=8.51
2026-03-28 11:37:45.419 | step 3 | route=IT_Ticket | empId=21248 | apiMs=49.30 | totalMs=49.30
2026-03-28 11:37:45.420 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:37:45.420
2026-03-28 11:37:45.427 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=7.2
2026-03-28 11:37:45.436 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-03-28 11:37:45.444 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-03-28 11:37:45.444 | step 3 | route=IT_Ticket | empId=21248 | apiMs=24.52 | totalMs=24.52
2026-03-28 11:38:47.281 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:38:47.281
2026-03-28 11:38:47.328 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=46.35
2026-03-28 11:38:47.328 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=47.38 | totalMs=47.38
2026-03-28 11:38:48.121 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:38:48.121
2026-03-28 11:38:52.542 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:38:52.542
2026-03-28 11:38:52.622 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=78.93
2026-03-28 11:38:52.624 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=81.44 | totalMs=81.44
2026-03-28 11:38:52.625 | step 5 | route=SPOC_Entry_Save | empId=59857 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (21248, 5, Yarn Transfer, 1, 6, 10342, 2026-03-28).
2026-03-28 11:38:52.871 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:38:52.871
2026-03-28 11:38:52.893 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=21.65
2026-03-28 11:38:52.894 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=22.61 | totalMs=22.61
2026-03-28 11:38:53.261 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:38:53.261
2026-03-28 11:39:02.087 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:39:02.087
2026-03-28 11:39:02.102 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=14.73
2026-03-28 11:39:02.114 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=27.68 | totalMs=27.68
2026-03-28 11:39:02.127 | step 5 | route=SPOC_Entry_Save | empId=59857 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (21248, 5, Yarn Transfer, 1, 6, 10342, 2026-03-28).
2026-03-28 11:39:02.357 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:39:02.357
2026-03-28 11:39:02.377 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.63
2026-03-28 11:39:02.377 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=20.49 | totalMs=20.49
2026-03-28 11:39:03.185 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:39:03.185
2026-03-28 11:39:18.037 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:39:18.037
2026-03-28 11:39:18.048 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=10.83
2026-03-28 11:39:18.050 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=13.53 | totalMs=13.53
2026-03-28 11:39:18.052 | step 5 | route=SPOC_Entry_Save | empId=59857 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (21248, 5, Yarn Transfer, 1, 6, 10342, 2026-03-28).
2026-03-28 11:39:18.280 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:39:18.280
2026-03-28 11:39:18.299 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.1
2026-03-28 11:39:18.300 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=20.02 | totalMs=20.02
2026-03-28 11:39:18.633 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:39:18.633
2026-03-28 11:39:29.007 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:39:29.007
2026-03-28 11:39:29.019 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=10.7
2026-03-28 11:39:29.022 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=14.28 | totalMs=14.28
2026-03-28 11:39:29.024 | step 5 | route=SPOC_Entry_Save | empId=59857 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (21248, 5, Yarn Transfer, 1, 6, 10342, 2026-03-28).
2026-03-28 11:39:29.254 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:39:29.254
2026-03-28 11:39:29.274 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.54
2026-03-28 11:39:29.274 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=20.59 | totalMs=20.59
2026-03-28 11:39:29.905 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:39:29.905
2026-03-28 11:39:47.958 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:39:47.958
2026-03-28 11:39:47.970 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=11.2
2026-03-28 11:39:48.268 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=309.83 | totalMs=309.83
2026-03-28 11:39:48.488 | step 5 | route=SPOC_Entry_Save | empId=59857 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (21248, 5, Yarn Transfer, 1, 6, 10342, 2026-03-28).
2026-03-28 11:39:48.724 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:39:48.724
2026-03-28 11:39:48.761 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=34.54
2026-03-28 11:39:48.765 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=41.44 | totalMs=41.44
2026-03-28 11:39:49.090 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:39:49.090
2026-03-28 11:40:00.831 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:40:00.831
2026-03-28 11:40:00.843 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=11.46
2026-03-28 11:40:00.845 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=14.47 | totalMs=14.47
2026-03-28 11:40:00.847 | step 5 | route=SPOC_Entry_Save | empId=59857 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (21248, 5, Yarn Transfer, 1, 6, 10342, 2026-03-28).
2026-03-28 11:40:01.078 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:40:01.078
2026-03-28 11:40:01.098 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.63
2026-03-28 11:40:01.099 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=20.49 | totalMs=20.49
2026-03-28 11:40:01.487 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:40:01.487
2026-03-28 11:59:00.801 | step 1 | route=IT_Ticket | empId=48116 | query called at=11:59:00.801
2026-03-28 11:59:00.866 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=64.08
2026-03-28 11:59:00.874 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=7.71
2026-03-28 11:59:00.883 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-28 11:59:00.884 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-28 11:59:00.898 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=13.93
2026-03-28 11:59:00.902 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=3.33
2026-03-28 11:59:00.903 | step 3 | route=IT_Ticket | empId=48116 | apiMs=101.25 | totalMs=101.25
2026-03-28 11:59:00.903 | step 1 | route=IT_Ticket | empId=48116 | query called at=11:59:00.903
2026-03-28 11:59:00.922 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=18.77
2026-03-28 11:59:00.931 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-03-28 11:59:00.939 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-03-28 11:59:00.940 | step 3 | route=IT_Ticket | empId=48116 | apiMs=36.26 | totalMs=36.26
2026-03-28 11:59:05.997 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=11:59:05.997
2026-03-28 11:59:06.285 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=287.39
2026-03-28 11:59:06.289 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=291.22 | totalMs=291.22
2026-03-28 11:59:07.568 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=11:59:07.568
2026-03-28 11:59:07.581 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-28 11:59:07.584 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=16.19 | totalMs=16.19
2026-03-28 11:59:55.587 | step 1 | route=IT_TicketPost | empId=48116 | query called at=11:59:55.587
2026-03-28 11:59:55.859 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=270.52
2026-03-28 11:59:55.860 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=272.20 | totalMs=272.20
2026-03-28 11:59:55.860 | step 1 | route=IT_TicketPost | empId=48116 | query called at=11:59:55.860
2026-03-28 11:59:56.058 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=197.74
2026-03-28 11:59:56.064 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=203.96 | totalMs=203.96
2026-03-28 11:59:56.065 | step 1 | route=IT_TicketPost | empId=48116 | query called at=11:59:56.065
2026-03-28 11:59:56.067 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-28 11:59:56.067 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.37 | totalMs=2.37
2026-03-28 12:00:01.430 | step 1 | route=IT_Ticket | empId=48116 | query called at=12:00:01.430
2026-03-28 12:00:01.442 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-28 12:00:01.446 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-28 12:00:01.450 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-28 12:00:01.451 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-28 12:00:01.452 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-03-28 12:00:01.457 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=4.7
2026-03-28 12:00:01.458 | step 3 | route=IT_Ticket | empId=48116 | apiMs=28.01 | totalMs=28.01
2026-03-28 12:00:01.458 | step 1 | route=IT_Ticket | empId=48116 | query called at=12:00:01.458
2026-03-28 12:00:01.459 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-28 12:00:01.460 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.6
2026-03-28 12:00:01.461 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.6
2026-03-28 12:00:01.461 | step 3 | route=IT_Ticket | empId=48116 | apiMs=3.37 | totalMs=3.37
2026-03-28 12:00:55.355 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=12:00:55.355
2026-03-28 12:00:55.399 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=43.35
2026-03-28 12:00:55.399 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=44.37 | totalMs=44.37
2026-03-28 12:00:55.980 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:00:55.980
2026-03-28 12:01:01.818 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=12:01:01.818
2026-03-28 12:01:01.855 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=36.81
2026-03-28 12:01:01.866 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=5.28
2026-03-28 12:01:01.871 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=52.70 | totalMs=52.70
2026-03-28 12:01:01.873 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=12:01:01.873
2026-03-28 12:01:01.876 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-28 12:01:01.877 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-28 12:01:01.878 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-28 12:01:01.879 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=5.12 | totalMs=5.12
2026-03-28 12:01:07.903 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=12:01:07.903
2026-03-28 12:01:07.905 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-28 12:01:07.906 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-28 12:01:07.909 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-28 12:01:07.909 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=5.68 | totalMs=5.68
2026-03-28 12:01:10.004 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=12:01:10.004
2026-03-28 12:01:10.020 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.29
2026-03-28 12:01:10.021 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=16.23 | totalMs=16.23
2026-03-28 12:01:10.502 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:01:10.502
2026-03-28 12:25:05.339 | step 1 | route=IT_Ticket | empId=44817 | query called at=12:25:05.339
2026-03-28 12:25:05.372 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=32.47
2026-03-28 12:25:05.376 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-28 12:25:05.380 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-28 12:25:05.383 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 12:25:05.406 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=22.08
2026-03-28 12:25:05.411 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=5.19
2026-03-28 12:25:05.412 | step 3 | route=IT_Ticket | empId=44817 | apiMs=73.14 | totalMs=73.14
2026-03-28 12:25:05.412 | step 1 | route=IT_Ticket | empId=44817 | query called at=12:25:05.412
2026-03-28 12:25:05.430 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=16.69
2026-03-28 12:25:05.431 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-28 12:25:05.432 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 12:25:05.433 | step 3 | route=IT_Ticket | empId=44817 | apiMs=20.43 | totalMs=20.43
2026-03-28 12:25:14.777 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=12:25:14.777
2026-03-28 12:25:14.916 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=137.86
2026-03-28 12:25:14.918 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=141.41 | totalMs=141.41
2026-03-28 12:25:16.125 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=12:25:16.125
2026-03-28 12:25:16.138 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=12.93
2026-03-28 12:25:16.141 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=16.49 | totalMs=16.49
2026-03-28 12:26:31.442 | step 1 | route=Ticket_SPOC_Approve | empId=38894 | query called at=12:26:31.442
2026-03-28 12:26:31.487 | step 2 | route=Ticket_SPOC_Approve | empId=38894 | query=IT_TIcket_SPOCApp_Report | queryMs=44.95
2026-03-28 12:26:31.490 | step 3 | route=Ticket_SPOC_Approve | empId=38894 | apiMs=48.61 | totalMs=48.61
2026-03-28 12:26:32.300 | step 4 | route=pageRenderd | empId=38894 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:32.300
2026-03-28 12:26:38.764 | step 1 | route=SPOC_Entry_Save | empId=38894 | query called at=12:26:38.764
2026-03-28 12:26:38.985 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=IT_Ticket_Update_SPOC | queryMs=220.83
2026-03-28 12:26:38.989 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=IT_Ticket_Update_SPOC | queryMs=1.52
2026-03-28 12:26:38.991 | step 3 | route=SPOC_Entry_Save | empId=38894 | apiMs=226.24 | totalMs=226.24
2026-03-28 12:26:38.991 | step 1 | route=SPOC_Entry_Save | empId=38894 | query called at=12:26:38.991
2026-03-28 12:26:38.993 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-28 12:26:38.994 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-28 12:26:38.996 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-28 12:26:38.996 | step 3 | route=SPOC_Entry_Save | empId=38894 | apiMs=5.07 | totalMs=5.07
2026-03-28 12:26:38.996 | step 1 | route=SPOC_Entry_Save | empId=38894 | query called at=12:26:38.996
2026-03-28 12:26:38.998 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-28 12:26:38.999 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-28 12:26:39.000 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-28 12:26:39.001 | step 3 | route=SPOC_Entry_Save | empId=38894 | apiMs=4.11 | totalMs=4.11
2026-03-28 12:26:39.224 | step 1 | route=Ticket_SPOC_Approve | empId=38894 | query called at=12:26:39.224
2026-03-28 12:26:39.240 | step 2 | route=Ticket_SPOC_Approve | empId=38894 | query=IT_TIcket_SPOCApp_Report | queryMs=15.06
2026-03-28 12:26:39.240 | step 3 | route=Ticket_SPOC_Approve | empId=38894 | apiMs=15.97 | totalMs=15.97
2026-03-28 12:26:39.752 | step 4 | route=pageRenderd | empId=38894 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:39.752
2026-03-28 12:26:41.743 | step 1 | route=IT_Ticket | empId=38894 | query called at=12:26:41.743
2026-03-28 12:26:41.754 | step 2 | route=IT_Ticket | empId=38894 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-28 12:26:41.759 | step 2 | route=IT_Ticket | empId=38894 | query=KPI_IT_Ticket_Details_New | queryMs=1.86
2026-03-28 12:26:41.762 | step 2 | route=IT_Ticket | empId=38894 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-28 12:26:41.766 | step 2 | route=IT_Ticket | empId=38894 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-28 12:26:41.768 | step 2 | route=IT_Ticket | empId=38894 | query=Kpi_it_Ticket_Details | queryMs=1.66
2026-03-28 12:26:41.770 | step 2 | route=IT_Ticket | empId=38894 | query=VMS_Comp_login_proc | queryMs=1.67
2026-03-28 12:26:41.770 | step 3 | route=IT_Ticket | empId=38894 | apiMs=27.51 | totalMs=27.51
2026-03-28 12:26:41.771 | step 1 | route=IT_Ticket | empId=38894 | query called at=12:26:41.771
2026-03-28 12:26:41.773 | step 2 | route=IT_Ticket | empId=38894 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-28 12:26:41.774 | step 2 | route=IT_Ticket | empId=38894 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 12:26:41.775 | step 2 | route=IT_Ticket | empId=38894 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-28 12:26:41.776 | step 3 | route=IT_Ticket | empId=38894 | apiMs=4.64 | totalMs=4.64
2026-03-28 12:26:42.026 | step 1 | route=IT_TicketPost | empId=44817 | query called at=12:26:42.026
2026-03-28 12:26:42.036 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-28 12:26:42.037 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=10.74 | totalMs=10.74
2026-03-28 12:26:42.037 | step 1 | route=IT_TicketPost | empId=44817 | query called at=12:26:42.037
2026-03-28 12:26:42.084 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=46.39
2026-03-28 12:26:42.097 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=59.80 | totalMs=59.80
2026-03-28 12:26:42.097 | step 1 | route=IT_TicketPost | empId=44817 | query called at=12:26:42.097
2026-03-28 12:26:42.099 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-28 12:26:42.099 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=1.84 | totalMs=1.84
2026-03-28 12:26:42.100 | step 1 | route=IT_TicketPost | empId=44817 | query called at=12:26:42.100
2026-03-28 12:26:42.101 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-28 12:26:42.101 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=1.68 | totalMs=1.68
2026-03-28 12:26:46.996 | step 1 | route=IT_Ticket | empId=44817 | query called at=12:26:46.996
2026-03-28 12:26:47.007 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-28 12:26:47.008 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-28 12:26:47.010 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-28 12:26:47.011 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-28 12:26:47.012 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-28 12:26:47.014 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=1.54
2026-03-28 12:26:47.015 | step 3 | route=IT_Ticket | empId=44817 | apiMs=18.72 | totalMs=18.72
2026-03-28 12:26:47.015 | step 1 | route=IT_Ticket | empId=44817 | query called at=12:26:47.015
2026-03-28 12:26:47.016 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-28 12:26:47.018 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-28 12:26:47.019 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-28 12:26:47.019 | step 3 | route=IT_Ticket | empId=44817 | apiMs=3.87 | totalMs=3.87
2026-03-28 12:34:06.091 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:34:06.091
2026-03-28 12:34:06.119 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=27.29
2026-03-28 12:34:06.119 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=28.26 | totalMs=28.26
2026-03-28 12:34:06.550 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:34:06.550
2026-03-28 12:55:03.720 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:55:03.720
2026-03-28 12:55:03.849 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=128.2
2026-03-28 12:55:03.899 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=178.15 | totalMs=178.15
2026-03-28 12:55:03.966 | step 5 | route=SPOC_Entry_Save | empId=59857 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (21248, 5, Yarn Transfer, 1, 6, 10342, 2026-03-28).
2026-03-28 12:55:04.216 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:55:04.216
2026-03-28 12:55:04.325 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=108.96
2026-03-28 12:55:04.326 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=109.89 | totalMs=109.89
2026-03-28 12:55:04.689 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:55:04.689
2026-03-28 13:16:34.595 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:16:34.595
2026-03-28 13:16:34.632 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=35.93
2026-03-28 13:16:34.636 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-28 13:16:34.640 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-28 13:16:34.644 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-28 13:16:34.657 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=12.56
2026-03-28 13:16:34.660 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=2.88
2026-03-28 13:16:34.660 | step 3 | route=IT_Ticket | empId=50822 | apiMs=64.82 | totalMs=64.82
2026-03-28 13:16:34.661 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:16:34.661
2026-03-28 13:16:34.670 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=9.23
2026-03-28 13:16:34.671 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-28 13:16:34.673 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 13:16:34.673 | step 3 | route=IT_Ticket | empId=50822 | apiMs=12.63 | totalMs=12.63
2026-03-28 13:19:14.866 | step 1 | route=HW_TicketFun | empId= | query called at=13:19:14.866
2026-03-28 13:19:14.877 | step 2 | route=HW_TicketFun | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=10.25
2026-03-28 13:19:14.880 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.04 | totalMs=14.04
2026-03-28 13:19:51.917 | step 1 | route=HW_TicketPost | empId=50822 | query called at=13:19:51.917
2026-03-28 13:19:51.945 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=27.14
2026-03-28 13:19:51.948 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=30.68 | totalMs=30.68
2026-03-28 13:19:51.951 | step 1 | route=HW_TicketPost | empId=50822 | query called at=13:19:51.951
2026-03-28 13:19:51.954 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-28 13:19:51.955 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=4.17 | totalMs=4.17
2026-03-28 13:19:51.955 | step 1 | route=HW_TicketPost | empId=50822 | query called at=13:19:51.955
2026-03-28 13:19:51.957 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-28 13:19:51.957 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=2.03 | totalMs=2.03
2026-03-28 13:19:51.958 | step 1 | route=HW_TicketPost | empId=50822 | query called at=13:19:51.958
2026-03-28 13:19:51.998 | step 2 | route=HW_TicketPost | empId=50822 | query=hw_ticket_save_proc_kpi | queryMs=40.31
2026-03-28 13:19:52.000 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=42.53 | totalMs=42.53
2026-03-28 13:19:52.226 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:19:52.226
2026-03-28 13:19:52.235 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=9.04
2026-03-28 13:19:52.238 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-03-28 13:19:52.239 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-28 13:19:52.240 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-28 13:19:52.241 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-03-28 13:19:52.244 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=2.81
2026-03-28 13:19:52.244 | step 3 | route=IT_Ticket | empId=50822 | apiMs=18.32 | totalMs=18.32
2026-03-28 13:19:52.245 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:19:52.245
2026-03-28 13:19:52.246 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-28 13:19:52.247 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-28 13:19:52.248 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-28 13:19:52.248 | step 3 | route=IT_Ticket | empId=50822 | apiMs=3.44 | totalMs=3.44
2026-03-28 13:33:29.082 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=13:33:29.082
2026-03-28 13:33:29.109 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=27
2026-03-28 13:33:29.110 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=28.13 | totalMs=28.13
2026-03-28 13:33:29.568 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:33:29.568
2026-03-28 13:33:38.462 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=13:33:38.462
2026-03-28 13:33:38.502 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=39.86
2026-03-28 13:33:38.507 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=45.22 | totalMs=45.22
2026-03-28 13:33:38.510 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=13:33:38.510
2026-03-28 13:33:38.514 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-28 13:33:38.516 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-28 13:33:38.517 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-28 13:33:38.517 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=7.66 | totalMs=7.66
2026-03-28 13:33:38.740 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=13:33:38.740
2026-03-28 13:33:38.756 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=15.2
2026-03-28 13:33:38.756 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=16.09 | totalMs=16.09
2026-03-28 13:33:39.070 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:33:39.070
2026-03-28 14:14:32.570 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:14:32.570
2026-03-28 14:14:32.605 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=33.88
2026-03-28 14:14:32.607 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-28 14:14:32.608 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-28 14:14:32.610 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-28 14:14:32.633 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=22.39
2026-03-28 14:14:32.635 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=2.08
2026-03-28 14:14:32.636 | step 3 | route=IT_Ticket | empId=68488 | apiMs=65.03 | totalMs=65.03
2026-03-28 14:14:32.636 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:14:32.636
2026-03-28 14:14:32.653 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=16.49
2026-03-28 14:14:32.654 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 14:14:32.656 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-28 14:14:32.656 | step 3 | route=IT_Ticket | empId=68488 | apiMs=19.92 | totalMs=19.92
2026-03-28 14:14:45.811 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=14:14:45.811
2026-03-28 14:14:45.950 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=137.6
2026-03-28 14:14:45.953 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=141.44 | totalMs=141.44
2026-03-28 14:14:53.413 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=14:14:53.413
2026-03-28 14:14:53.426 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=12.58
2026-03-28 14:14:53.429 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=16.19 | totalMs=16.19
2026-03-28 14:16:03.017 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:16:03.017
2026-03-28 14:16:03.042 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=24.22
2026-03-28 14:16:03.045 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=27.91 | totalMs=27.91
2026-03-28 14:16:03.059 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:16:03.059
2026-03-28 14:16:03.161 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=101.19
2026-03-28 14:16:03.163 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=103.52 | totalMs=103.52
2026-03-28 14:16:03.163 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:16:03.163
2026-03-28 14:16:03.165 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-03-28 14:16:03.166 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=2.87 | totalMs=2.87
2026-03-28 14:16:03.166 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:16:03.166
2026-03-28 14:16:03.168 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-28 14:16:03.168 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.60 | totalMs=1.60
2026-03-28 14:16:04.430 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:16:04.430
2026-03-28 14:16:04.442 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-28 14:16:04.446 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-28 14:16:04.448 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-28 14:16:04.449 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-28 14:16:04.451 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-28 14:16:04.454 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=2.19
2026-03-28 14:16:04.454 | step 3 | route=IT_Ticket | empId=68488 | apiMs=24.15 | totalMs=24.15
2026-03-28 14:16:04.454 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:16:04.454
2026-03-28 14:16:04.456 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-28 14:16:04.457 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-28 14:16:04.459 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-28 14:16:04.459 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.61 | totalMs=4.61
2026-03-28 14:48:39.277 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:48:39.277
2026-03-28 14:48:45.649 | step 1 | route=IT_Ticket | empId=59857 | query called at=14:48:45.649
2026-03-28 14:48:45.696 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=45.9
2026-03-28 14:48:45.701 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-28 14:48:45.705 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-28 14:48:45.709 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-28 14:48:45.720 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_it_Ticket_Details | queryMs=11.32
2026-03-28 14:48:45.724 | step 2 | route=IT_Ticket | empId=59857 | query=VMS_Comp_login_proc | queryMs=2.93
2026-03-28 14:48:45.724 | step 3 | route=IT_Ticket | empId=59857 | apiMs=74.99 | totalMs=74.99
2026-03-28 14:48:45.725 | step 1 | route=IT_Ticket | empId=59857 | query called at=14:48:45.725
2026-03-28 14:48:45.733 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=8.46
2026-03-28 14:48:45.735 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-28 14:48:45.736 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-28 14:48:45.736 | step 3 | route=IT_Ticket | empId=59857 | apiMs=11.71 | totalMs=11.71
2026-03-28 14:48:50.774 | step 1 | route=IT_Ticket_Report | empId=59857 | query called at=14:48:50.774
2026-03-28 14:48:51.154 | step 2 | route=IT_Ticket_Report | empId=59857 | query=kpi_it_ticket_report_page_proc | queryMs=379.78
2026-03-28 14:48:51.157 | step 3 | route=IT_Ticket_Report | empId=59857 | apiMs=383.45 | totalMs=383.45
2026-03-28 14:48:51.971 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:48:51.971
2026-03-28 14:49:15.402 | step 1 | route=IT_Ticket | empId=59857 | query called at=14:49:15.402
2026-03-28 14:49:15.413 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-28 14:49:15.415 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-28 14:49:15.416 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-28 14:49:15.417 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-28 14:49:15.419 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-28 14:49:15.421 | step 2 | route=IT_Ticket | empId=59857 | query=VMS_Comp_login_proc | queryMs=1.89
2026-03-28 14:49:15.422 | step 3 | route=IT_Ticket | empId=59857 | apiMs=20.09 | totalMs=20.09
2026-03-28 14:49:15.422 | step 1 | route=IT_Ticket | empId=59857 | query called at=14:49:15.422
2026-03-28 14:49:15.424 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-28 14:49:15.425 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-28 14:49:15.427 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 14:49:15.427 | step 3 | route=IT_Ticket | empId=59857 | apiMs=4.69 | totalMs=4.69
2026-03-28 14:49:19.296 | step 1 | route=IT_Ticket_Report | empId=59857 | query called at=14:49:19.296
2026-03-28 14:49:19.358 | step 2 | route=IT_Ticket_Report | empId=59857 | query=kpi_it_ticket_report_page_proc | queryMs=61.21
2026-03-28 14:49:19.358 | step 3 | route=IT_Ticket_Report | empId=59857 | apiMs=62.30 | totalMs=62.30
2026-03-28 14:49:20.083 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:49:20.083
2026-03-28 14:49:23.369 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:49:23.369
2026-03-28 14:49:23.380 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-28 14:49:23.384 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-28 14:49:23.388 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 14:49:23.392 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-28 14:49:23.394 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.54
2026-03-28 14:49:23.396 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.77
2026-03-28 14:49:23.396 | step 3 | route=IT_Ticket | empId=46973 | apiMs=26.83 | totalMs=26.83
2026-03-28 14:49:23.397 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:49:23.397
2026-03-28 14:49:23.398 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-28 14:49:23.399 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-28 14:49:23.401 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-28 14:49:23.401 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.37 | totalMs=4.37
2026-03-28 14:50:36.041 | step 1 | route=IT_Ticket | empId=59857 | query called at=14:50:36.041
2026-03-28 14:50:36.052 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-03-28 14:50:36.057 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-03-28 14:50:36.061 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-28 14:50:36.065 | step 2 | route=IT_Ticket | empId=59857 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-28 14:50:36.066 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-28 14:50:36.068 | step 2 | route=IT_Ticket | empId=59857 | query=VMS_Comp_login_proc | queryMs=1.98
2026-03-28 14:50:36.069 | step 3 | route=IT_Ticket | empId=59857 | apiMs=27.98 | totalMs=27.98
2026-03-28 14:50:36.069 | step 1 | route=IT_Ticket | empId=59857 | query called at=14:50:36.069
2026-03-28 14:50:36.071 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-28 14:50:36.072 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-28 14:50:36.074 | step 2 | route=IT_Ticket | empId=59857 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-28 14:50:36.074 | step 3 | route=IT_Ticket | empId=59857 | apiMs=4.75 | totalMs=4.75
2026-03-28 14:50:39.172 | step 1 | route=IT_Ticket_Report | empId=59857 | query called at=14:50:39.172
2026-03-28 14:50:39.212 | step 2 | route=IT_Ticket_Report | empId=59857 | query=kpi_it_ticket_report_page_proc | queryMs=38.98
2026-03-28 14:50:39.212 | step 3 | route=IT_Ticket_Report | empId=59857 | apiMs=39.99 | totalMs=39.99
2026-03-28 14:50:39.933 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:50:39.933
2026-03-28 14:55:32.569 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:55:32.569
2026-03-28 14:55:32.628 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=59.11
2026-03-28 14:55:32.631 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-03-28 14:55:32.632 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-28 14:55:32.636 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.73
2026-03-28 14:55:32.692 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=55.99
2026-03-28 14:55:32.698 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.5
2026-03-28 14:55:32.699 | step 3 | route=IT_Ticket | empId=51415 | apiMs=129.98 | totalMs=129.98
2026-03-28 14:55:32.699 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:55:32.699
2026-03-28 14:55:32.740 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=39.95
2026-03-28 14:55:32.741 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-28 14:55:32.749 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.77
2026-03-28 14:55:32.749 | step 3 | route=IT_Ticket | empId=51415 | apiMs=50.00 | totalMs=50.00
2026-03-28 14:55:41.508 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:55:41.508
2026-03-28 14:55:41.564 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.56
2026-03-28 14:55:41.566 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.04 | totalMs=58.04
2026-03-28 14:55:43.697 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:55:43.697
2026-03-28 14:55:43.713 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.79
2026-03-28 14:55:43.716 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.48 | totalMs=18.48
2026-03-28 14:56:07.500 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:07.500
2026-03-28 14:56:07.511 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-28 14:56:07.514 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.07 | totalMs=13.07
2026-03-28 14:56:07.516 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:07.516
2026-03-28 14:56:07.541 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=22.15
2026-03-28 14:56:07.544 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.15 | totalMs=28.15
2026-03-28 14:56:07.545 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:07.545
2026-03-28 14:56:07.567 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.45
2026-03-28 14:56:07.567 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.33 | totalMs=22.33
2026-03-28 14:56:07.568 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:07.568
2026-03-28 14:56:07.569 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-28 14:56:07.569 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.47 | totalMs=1.47
2026-03-28 14:56:19.620 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:56:19.620
2026-03-28 14:56:19.632 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.32
2026-03-28 14:56:19.636 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-28 14:56:19.640 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-28 14:56:19.641 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-28 14:56:19.643 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-28 14:56:19.648 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=4.75
2026-03-28 14:56:19.648 | step 3 | route=IT_Ticket | empId=51415 | apiMs=27.65 | totalMs=27.65
2026-03-28 14:56:19.649 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:56:19.649
2026-03-28 14:56:19.650 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-28 14:56:19.652 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-28 14:56:19.653 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-28 14:56:19.653 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.72 | totalMs=4.72
2026-03-28 14:56:28.078 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:56:28.078
2026-03-28 14:56:28.122 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=43.74
2026-03-28 14:56:28.126 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=47.47 | totalMs=47.47
2026-03-28 14:56:28.840 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:56:28.840
2026-03-28 14:56:32.117 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:56:32.117
2026-03-28 14:56:32.201 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=83.47
2026-03-28 14:56:32.207 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=90.20 | totalMs=90.20
2026-03-28 14:56:32.210 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:56:32.210
2026-03-28 14:56:32.215 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-28 14:56:32.216 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-28 14:56:32.217 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-28 14:56:32.217 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.13 | totalMs=7.13
2026-03-28 14:56:35.607 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:56:35.607
2026-03-28 14:56:35.659 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=51.4
2026-03-28 14:56:35.660 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=52.28 | totalMs=52.28
2026-03-28 14:56:36.263 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:56:36.263
2026-03-28 14:57:27.551 | step 1 | route=Ticket_SPOC_Approve | empId=54911 | query called at=14:57:27.551
2026-03-28 14:57:27.569 | step 2 | route=Ticket_SPOC_Approve | empId=54911 | query=IT_TIcket_SPOCApp_Report | queryMs=16.97
2026-03-28 14:57:27.572 | step 3 | route=Ticket_SPOC_Approve | empId=54911 | apiMs=20.67 | totalMs=20.67
2026-03-28 14:57:28.249 | step 4 | route=pageRenderd | empId=54911 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:57:28.249
2026-03-28 14:57:39.041 | step 1 | route=SPOC_Entry_Save | empId=54911 | query called at=14:57:39.041
2026-03-28 14:57:39.054 | step 2 | route=SPOC_Entry_Save | empId=54911 | query=IT_Ticket_Update_SPOC | queryMs=11.3
2026-03-28 14:57:39.058 | step 3 | route=SPOC_Entry_Save | empId=54911 | apiMs=16.94 | totalMs=16.94
2026-03-28 14:57:39.061 | step 1 | route=SPOC_Entry_Save | empId=54911 | query called at=14:57:39.061
2026-03-28 14:57:39.065 | step 2 | route=SPOC_Entry_Save | empId=54911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-03-28 14:57:39.067 | step 2 | route=SPOC_Entry_Save | empId=54911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-28 14:57:39.068 | step 2 | route=SPOC_Entry_Save | empId=54911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-28 14:57:39.068 | step 3 | route=SPOC_Entry_Save | empId=54911 | apiMs=7.38 | totalMs=7.38
2026-03-28 14:57:40.974 | step 1 | route=Ticket_SPOC_Approve | empId=54911 | query called at=14:57:40.974
2026-03-28 14:57:40.997 | step 2 | route=Ticket_SPOC_Approve | empId=54911 | query=IT_TIcket_SPOCApp_Report | queryMs=22.37
2026-03-28 14:57:40.998 | step 3 | route=Ticket_SPOC_Approve | empId=54911 | apiMs=23.33 | totalMs=23.33
2026-03-28 14:57:41.381 | step 4 | route=pageRenderd | empId=54911 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:57:41.381
2026-03-28 15:24:18.751 | step 1 | route=IT_Ticket | empId=29310 | query called at=15:24:18.751
2026-03-28 15:24:18.785 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=33.22
2026-03-28 15:24:18.789 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-28 15:24:18.793 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-28 15:24:18.797 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-28 15:24:18.819 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_it_Ticket_Details | queryMs=21.37
2026-03-28 15:24:18.821 | step 2 | route=IT_Ticket | empId=29310 | query=VMS_Comp_login_proc | queryMs=1.97
2026-03-28 15:24:18.821 | step 3 | route=IT_Ticket | empId=29310 | apiMs=70.34 | totalMs=70.34
2026-03-28 15:24:18.822 | step 1 | route=IT_Ticket | empId=29310 | query called at=15:24:18.822
2026-03-28 15:24:18.839 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=17.16
2026-03-28 15:24:18.841 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-28 15:24:18.842 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-28 15:24:18.842 | step 3 | route=IT_Ticket | empId=29310 | apiMs=20.53 | totalMs=20.53
2026-03-28 15:24:28.875 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29310 | query called at=15:24:28.875
2026-03-28 15:24:29.099 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=223.63
2026-03-28 15:24:29.099 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29310 | apiMs=224.62 | totalMs=224.62
2026-03-28 15:24:30.904 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29310 | query called at=15:24:30.904
2026-03-28 15:24:30.916 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=11.85
2026-03-28 15:24:30.917 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29310 | apiMs=13.09 | totalMs=13.09
2026-03-28 15:25:52.335 | step 1 | route=IT_TicketPost | empId=29310 | query called at=15:25:52.335
2026-03-28 15:25:52.350 | step 2 | route=IT_TicketPost | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=14.16
2026-03-28 15:25:52.353 | step 3 | route=IT_TicketPost | empId=29310 | apiMs=17.64 | totalMs=17.64
2026-03-28 15:25:52.355 | step 1 | route=IT_TicketPost | empId=29310 | query called at=15:25:52.355
2026-03-28 15:25:52.374 | step 2 | route=IT_TicketPost | empId=29310 | query=IT_Ticket_Save_SPOC | queryMs=15.7
2026-03-28 15:25:52.376 | step 3 | route=IT_TicketPost | empId=29310 | apiMs=20.39 | totalMs=20.39
2026-03-28 15:25:52.376 | step 1 | route=IT_TicketPost | empId=29310 | query called at=15:25:52.376
2026-03-28 15:25:52.378 | step 2 | route=IT_TicketPost | empId=29310 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-28 15:25:52.379 | step 3 | route=IT_TicketPost | empId=29310 | apiMs=2.47 | totalMs=2.47
2026-03-28 15:25:52.379 | step 1 | route=IT_TicketPost | empId=29310 | query called at=15:25:52.379
2026-03-28 15:25:52.380 | step 2 | route=IT_TicketPost | empId=29310 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-28 15:25:52.381 | step 3 | route=IT_TicketPost | empId=29310 | apiMs=1.69 | totalMs=1.69
2026-03-28 15:25:56.821 | step 1 | route=IT_Ticket_Report | empId=51427 | query called at=15:25:56.821
2026-03-28 15:25:56.956 | step 2 | route=IT_Ticket_Report | empId=51427 | query=kpi_it_ticket_report_page_proc | queryMs=134.62
2026-03-28 15:25:56.961 | step 3 | route=IT_Ticket_Report | empId=51427 | apiMs=139.82 | totalMs=139.82
2026-03-28 15:25:57.854 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:25:57.854
2026-03-28 15:25:59.599 | step 1 | route=IT_Ticket | empId=29310 | query called at=15:25:59.599
2026-03-28 15:25:59.609 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-28 15:25:59.613 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-28 15:25:59.617 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-28 15:25:59.621 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 15:25:59.622 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-28 15:25:59.624 | step 2 | route=IT_Ticket | empId=29310 | query=VMS_Comp_login_proc | queryMs=1.94
2026-03-28 15:25:59.625 | step 3 | route=IT_Ticket | empId=29310 | apiMs=26.20 | totalMs=26.20
2026-03-28 15:25:59.625 | step 1 | route=IT_Ticket | empId=29310 | query called at=15:25:59.625
2026-03-28 15:25:59.627 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-28 15:25:59.628 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-28 15:25:59.630 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-28 15:25:59.630 | step 3 | route=IT_Ticket | empId=29310 | apiMs=4.76 | totalMs=4.76
2026-03-28 15:26:12.270 | step 1 | route=IT_Ticket | empId=51427 | query called at=15:26:12.270
2026-03-28 15:26:12.284 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=12.71
2026-03-28 15:26:12.292 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=7.58
2026-03-28 15:26:12.297 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=4.73
2026-03-28 15:26:12.298 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-28 15:26:12.299 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_it_Ticket_Details | queryMs=0.73
2026-03-28 15:26:12.300 | step 2 | route=IT_Ticket | empId=51427 | query=VMS_Comp_login_proc | queryMs=1.17
2026-03-28 15:26:12.301 | step 3 | route=IT_Ticket | empId=51427 | apiMs=30.47 | totalMs=30.47
2026-03-28 15:26:12.301 | step 1 | route=IT_Ticket | empId=51427 | query called at=15:26:12.301
2026-03-28 15:26:12.303 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-28 15:26:12.304 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-28 15:26:12.305 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-28 15:26:12.306 | step 3 | route=IT_Ticket | empId=51427 | apiMs=4.30 | totalMs=4.30
2026-03-28 15:26:13.218 | step 1 | route=IT_Ticket_Report | empId=29310 | query called at=15:26:13.218
2026-03-28 15:26:13.359 | step 2 | route=IT_Ticket_Report | empId=29310 | query=kpi_it_ticket_report_page_proc | queryMs=140.4
2026-03-28 15:26:13.362 | step 3 | route=IT_Ticket_Report | empId=29310 | apiMs=144.02 | totalMs=144.02
2026-03-28 15:26:14.388 | step 4 | route=pageRenderd | empId=29310 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:26:14.388
2026-03-28 15:26:29.361 | step 1 | route=IT_Ticket_Report | empId=29310 | query called at=15:26:29.361
2026-03-28 15:26:29.475 | step 2 | route=IT_Ticket_Report | empId=29310 | query=kpi_it_ticket_report_page_proc | queryMs=113.84
2026-03-28 15:26:29.476 | step 3 | route=IT_Ticket_Report | empId=29310 | apiMs=114.84 | totalMs=114.84
2026-03-28 15:26:30.278 | step 4 | route=pageRenderd | empId=29310 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:26:30.278
2026-03-28 15:26:30.862 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51427 | query called at=15:26:30.862
2026-03-28 15:26:31.128 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=265.15
2026-03-28 15:26:31.131 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51427 | apiMs=268.91 | totalMs=268.91
2026-03-28 15:28:04.968 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51427 | query called at=15:28:04.968
2026-03-28 15:28:04.988 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=19.19
2026-03-28 15:28:04.991 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51427 | apiMs=22.74 | totalMs=22.74
2026-03-28 15:30:21.741 | step 4 | route=pageRenderd | empId=29310 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:30:21.741
2026-03-28 15:36:45.343 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:36:45.343
2026-03-28 15:36:45.385 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=41.42
2026-03-28 15:36:45.390 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-28 15:36:45.394 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-28 15:36:45.397 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-28 15:36:45.420 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=22
2026-03-28 15:36:45.422 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.99
2026-03-28 15:36:45.423 | step 3 | route=IT_Ticket | empId=46973 | apiMs=79.73 | totalMs=79.73
2026-03-28 15:36:45.423 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:36:45.423
2026-03-28 15:36:45.440 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=17.02
2026-03-28 15:36:45.442 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-28 15:36:45.443 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-28 15:36:45.443 | step 3 | route=IT_Ticket | empId=46973 | apiMs=20.26 | totalMs=20.26
2026-03-28 15:36:52.158 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=15:36:52.158
2026-03-28 15:36:52.596 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=437.64
2026-03-28 15:36:52.599 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=441.10 | totalMs=441.10
2026-03-28 15:36:55.094 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=15:36:55.094
2026-03-28 15:36:55.107 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=12.2
2026-03-28 15:36:55.110 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=15.86 | totalMs=15.86
2026-03-28 15:37:40.325 | step 1 | route=IT_Ticket | empId=69006 | query called at=15:37:40.325
2026-03-28 15:37:40.336 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-03-28 15:37:40.338 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-28 15:37:40.339 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-28 15:37:40.341 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-28 15:37:40.343 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=1.4
2026-03-28 15:37:40.345 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=2.2
2026-03-28 15:37:40.346 | step 3 | route=IT_Ticket | empId=69006 | apiMs=20.62 | totalMs=20.62
2026-03-28 15:37:40.346 | step 1 | route=IT_Ticket | empId=69006 | query called at=15:37:40.346
2026-03-28 15:37:40.348 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-28 15:37:40.349 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-28 15:37:40.351 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-28 15:37:40.351 | step 3 | route=IT_Ticket | empId=69006 | apiMs=4.87 | totalMs=4.87
2026-03-28 15:39:09.811 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:39:09.811
2026-03-28 15:39:09.822 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-03-28 15:39:09.826 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=14.61 | totalMs=14.61
2026-03-28 15:39:09.828 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:39:09.828
2026-03-28 15:39:09.850 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=19.05
2026-03-28 15:39:09.851 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=23.14 | totalMs=23.14
2026-03-28 15:39:09.852 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:39:09.852
2026-03-28 15:39:09.854 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-28 15:39:09.854 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.55 | totalMs=2.55
2026-03-28 15:39:12.396 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:39:12.396
2026-03-28 15:39:12.406 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-28 15:39:12.408 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-28 15:39:12.409 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-28 15:39:12.410 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-28 15:39:12.411 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-28 15:39:12.414 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.76
2026-03-28 15:39:12.414 | step 3 | route=IT_Ticket | empId=46973 | apiMs=17.84 | totalMs=17.84
2026-03-28 15:39:12.414 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:39:12.414
2026-03-28 15:39:12.416 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-28 15:39:12.417 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-28 15:39:12.419 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 15:39:12.419 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.43 | totalMs=4.43
2026-03-28 15:42:54.495 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:42:54.495
2026-03-28 15:42:54.505 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-28 15:42:54.510 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-28 15:42:54.514 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-28 15:42:54.517 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-28 15:42:54.519 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-28 15:42:54.521 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.94
2026-03-28 15:42:54.522 | step 3 | route=IT_Ticket | empId=46973 | apiMs=26.98 | totalMs=26.98
2026-03-28 15:42:54.522 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:42:54.522
2026-03-28 15:42:54.524 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-28 15:42:54.525 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 15:42:54.526 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-28 15:42:54.527 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.62 | totalMs=4.62
2026-03-28 15:44:21.036 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=15:44:21.036
2026-03-28 15:44:21.080 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=43.9
2026-03-28 15:44:21.083 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=47.57 | totalMs=47.57
2026-03-28 15:44:21.399 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:44:21.399
2026-03-28 15:46:46.793 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:46:46.793
2026-03-28 15:46:46.804 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-28 15:46:46.806 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-28 15:46:46.808 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-28 15:46:46.809 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-28 15:46:46.811 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-28 15:46:46.813 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=2.01
2026-03-28 15:46:46.814 | step 3 | route=IT_Ticket | empId=39370 | apiMs=20.15 | totalMs=20.15
2026-03-28 15:46:46.814 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:46:46.814
2026-03-28 15:46:46.816 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-28 15:46:46.817 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-28 15:46:46.818 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-28 15:46:46.819 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.61 | totalMs=4.61
2026-03-28 15:46:55.946 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=15:46:55.946
2026-03-28 15:46:56.284 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=337.16
2026-03-28 15:46:56.285 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=338.25 | totalMs=338.25
2026-03-28 15:46:57.926 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=15:46:57.926
2026-03-28 15:46:57.942 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=15.52
2026-03-28 15:46:57.945 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=19.33 | totalMs=19.33
2026-03-28 15:47:48.297 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:47:48.297
2026-03-28 15:47:48.308 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-28 15:47:48.311 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=13.51 | totalMs=13.51
2026-03-28 15:47:48.314 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:47:48.314
2026-03-28 15:47:48.329 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=13.06
2026-03-28 15:47:48.331 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=17.26 | totalMs=17.26
2026-03-28 15:47:48.331 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:47:48.331
2026-03-28 15:47:48.333 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-28 15:47:48.333 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.06 | totalMs=2.06
2026-03-28 15:47:48.846 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:47:48.846
2026-03-28 15:47:48.856 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-28 15:47:48.858 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-03-28 15:47:48.860 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 15:47:48.861 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 15:47:48.863 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-28 15:47:48.865 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=2.15
2026-03-28 15:47:48.865 | step 3 | route=IT_Ticket | empId=39370 | apiMs=19.82 | totalMs=19.82
2026-03-28 15:47:48.866 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:47:48.866
2026-03-28 15:47:48.867 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-28 15:47:48.869 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-28 15:47:48.870 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-28 15:47:48.870 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.58 | totalMs=4.58
2026-03-28 15:54:44.473 | step 1 | route=IT_Ticket | empId=46982 | query called at=15:54:44.473
2026-03-28 15:54:44.506 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=32.1
2026-03-28 15:54:44.508 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-28 15:54:44.509 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-28 15:54:44.511 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-28 15:54:44.532 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=20.67
2026-03-28 15:54:44.537 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=4.91
2026-03-28 15:54:44.537 | step 3 | route=IT_Ticket | empId=46982 | apiMs=64.16 | totalMs=64.16
2026-03-28 15:54:44.538 | step 1 | route=IT_Ticket | empId=46982 | query called at=15:54:44.538
2026-03-28 15:54:44.554 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=16.04
2026-03-28 15:54:44.555 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 15:54:44.557 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-28 15:54:44.557 | step 3 | route=IT_Ticket | empId=46982 | apiMs=19.40 | totalMs=19.40
2026-03-28 15:54:54.534 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=15:54:54.534
2026-03-28 15:54:54.695 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=160.34
2026-03-28 15:54:54.696 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=161.43 | totalMs=161.43
2026-03-28 15:54:57.490 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=15:54:57.490
2026-03-28 15:54:57.502 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-03-28 15:54:57.505 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=15.41 | totalMs=15.41
2026-03-28 15:56:28.925 | step 1 | route=IT_TicketPost | empId=46982 | query called at=15:56:28.925
2026-03-28 15:56:28.938 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=13.08
2026-03-28 15:56:28.939 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=14.14 | totalMs=14.14
2026-03-28 15:56:28.940 | step 1 | route=IT_TicketPost | empId=46982 | query called at=15:56:28.940
2026-03-28 15:56:28.947 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=7.36
2026-03-28 15:56:28.950 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=10.91 | totalMs=10.91
2026-03-28 15:56:28.951 | step 1 | route=IT_TicketPost | empId=46982 | query called at=15:56:28.951
2026-03-28 15:56:28.953 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-28 15:56:28.953 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=2.29 | totalMs=2.29
2026-03-28 15:56:31.393 | step 1 | route=IT_Ticket | empId=46982 | query called at=15:56:31.393
2026-03-28 15:56:31.403 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-28 15:56:31.406 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-28 15:56:31.410 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-28 15:56:31.411 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-28 15:56:31.413 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-28 15:56:31.416 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=3.2
2026-03-28 15:56:31.417 | step 3 | route=IT_Ticket | empId=46982 | apiMs=23.95 | totalMs=23.95
2026-03-28 15:56:31.417 | step 1 | route=IT_Ticket | empId=46982 | query called at=15:56:31.417
2026-03-28 15:56:31.419 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-28 15:56:31.420 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-28 15:56:31.421 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-28 15:56:31.421 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.18 | totalMs=4.18
2026-03-28 15:57:38.252 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=15:57:38.252
2026-03-28 15:57:38.281 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=28.78
2026-03-28 15:57:38.285 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=32.47 | totalMs=32.47
2026-03-28 15:57:40.033 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:40.033
2026-03-28 15:57:48.208 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=15:57:48.208
2026-03-28 15:57:48.255 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=46.54
2026-03-28 15:57:48.270 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=61.90 | totalMs=61.90
2026-03-28 15:57:48.273 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=15:57:48.273
2026-03-28 15:57:48.278 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.49
2026-03-28 15:57:48.279 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-28 15:57:48.284 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.2
2026-03-28 15:57:48.284 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=11.10 | totalMs=11.10
2026-03-28 15:57:49.985 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=15:57:49.985
2026-03-28 15:57:49.998 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=12.53
2026-03-28 15:57:49.999 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=13.55 | totalMs=13.55
2026-03-28 15:57:51.136 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:51.136
2026-03-28 16:01:23.534 | step 1 | route=IT_Ticket | empId=34091 | query called at=16:01:23.534
2026-03-28 16:01:23.556 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=21.74
2026-03-28 16:01:23.558 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-28 16:01:23.559 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-28 16:01:23.560 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-28 16:01:23.572 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=11.44
2026-03-28 16:01:23.575 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=2.99
2026-03-28 16:01:23.575 | step 3 | route=IT_Ticket | empId=34091 | apiMs=41.48 | totalMs=41.48
2026-03-28 16:01:23.576 | step 1 | route=IT_Ticket | empId=34091 | query called at=16:01:23.576
2026-03-28 16:01:23.586 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=9.19
2026-03-28 16:01:23.587 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-28 16:01:23.588 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-28 16:01:23.588 | step 3 | route=IT_Ticket | empId=34091 | apiMs=12.15 | totalMs=12.15
2026-03-28 16:01:34.778 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34091 | query called at=16:01:34.778
2026-03-28 16:01:35.089 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=310
2026-03-28 16:01:35.092 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34091 | apiMs=313.81 | totalMs=313.81
2026-03-28 16:01:36.901 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query called at=16:01:36.901
2026-03-28 16:01:36.913 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-03-28 16:01:36.916 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34091 | apiMs=15.17 | totalMs=15.17
2026-03-28 16:02:00.408 | step 1 | route=IT_Ticket | empId=52208 | query called at=16:02:00.408
2026-03-28 16:02:00.419 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-28 16:02:00.423 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-28 16:02:00.427 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-28 16:02:00.431 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-28 16:02:00.432 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-28 16:02:00.436 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=3.38
2026-03-28 16:02:00.436 | step 3 | route=IT_Ticket | empId=52208 | apiMs=27.96 | totalMs=27.96
2026-03-28 16:02:00.437 | step 1 | route=IT_Ticket | empId=52208 | query called at=16:02:00.437
2026-03-28 16:02:00.438 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-28 16:02:00.439 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-28 16:02:00.441 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 16:02:00.441 | step 3 | route=IT_Ticket | empId=52208 | apiMs=3.98 | totalMs=3.98
2026-03-28 16:02:10.918 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=16:02:10.918
2026-03-28 16:02:11.224 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=305.33
2026-03-28 16:02:11.225 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=306.31 | totalMs=306.31
2026-03-28 16:02:13.618 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=16:02:13.618
2026-03-28 16:02:13.634 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=14.58
2026-03-28 16:02:13.634 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=16.13 | totalMs=16.13
2026-03-28 16:02:15.788 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:02:15.788
2026-03-28 16:02:15.801 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-03-28 16:02:15.805 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-28 16:02:15.809 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-28 16:02:15.810 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-28 16:02:15.811 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-28 16:02:15.813 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.77
2026-03-28 16:02:15.814 | step 3 | route=IT_Ticket | empId=49869 | apiMs=26.01 | totalMs=26.01
2026-03-28 16:02:15.814 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:02:15.814
2026-03-28 16:02:15.816 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 16:02:15.817 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-28 16:02:15.818 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-28 16:02:15.819 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.47 | totalMs=4.47
2026-03-28 16:02:19.689 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=16:02:19.689
2026-03-28 16:02:20.128 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=437.59
2026-03-28 16:02:20.131 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=441.33 | totalMs=441.33
2026-03-28 16:02:21.583 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=16:02:21.583
2026-03-28 16:02:21.597 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-03-28 16:02:21.601 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=17.72 | totalMs=17.72
2026-03-28 16:02:25.926 | step 1 | route=IT_TicketPost | empId=34091 | query called at=16:02:25.926
2026-03-28 16:02:25.936 | step 2 | route=IT_TicketPost | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-28 16:02:25.937 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=10.62 | totalMs=10.62
2026-03-28 16:02:25.937 | step 1 | route=IT_TicketPost | empId=34091 | query called at=16:02:25.937
2026-03-28 16:02:25.978 | step 2 | route=IT_TicketPost | empId=34091 | query=IT_Ticket_Save_SPOC | queryMs=40.14
2026-03-28 16:02:25.980 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=42.38 | totalMs=42.38
2026-03-28 16:02:25.980 | step 1 | route=IT_TicketPost | empId=34091 | query called at=16:02:25.980
2026-03-28 16:02:25.982 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-28 16:02:25.983 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=2.41 | totalMs=2.41
2026-03-28 16:02:28.348 | step 1 | route=IT_Ticket | empId=34091 | query called at=16:02:28.348
2026-03-28 16:02:28.359 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-28 16:02:28.361 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-28 16:02:28.362 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-28 16:02:28.363 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-28 16:02:28.364 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-28 16:02:28.366 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=1.14
2026-03-28 16:02:28.366 | step 3 | route=IT_Ticket | empId=34091 | apiMs=17.63 | totalMs=17.63
2026-03-28 16:02:28.367 | step 1 | route=IT_Ticket | empId=34091 | query called at=16:02:28.367
2026-03-28 16:02:28.368 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-28 16:02:28.369 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-28 16:02:28.370 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-28 16:02:28.370 | step 3 | route=IT_Ticket | empId=34091 | apiMs=3.63 | totalMs=3.63
2026-03-28 16:02:52.461 | step 1 | route=IT_TicketPost | empId=52208 | query called at=16:02:52.461
2026-03-28 16:02:52.485 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=24.13
2026-03-28 16:02:52.488 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=27.50 | totalMs=27.50
2026-03-28 16:02:52.491 | step 1 | route=IT_TicketPost | empId=52208 | query called at=16:02:52.491
2026-03-28 16:02:52.541 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=47.78
2026-03-28 16:02:52.543 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=51.94 | totalMs=51.94
2026-03-28 16:02:52.543 | step 1 | route=IT_TicketPost | empId=52208 | query called at=16:02:52.543
2026-03-28 16:02:52.547 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.4
2026-03-28 16:02:52.548 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=4.26 | totalMs=4.26
2026-03-28 16:02:56.482 | step 1 | route=IT_Ticket | empId=52208 | query called at=16:02:56.482
2026-03-28 16:02:56.493 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-28 16:02:56.494 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-28 16:02:56.495 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-28 16:02:56.497 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-28 16:02:56.498 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-28 16:02:56.500 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=1.59
2026-03-28 16:02:56.500 | step 3 | route=IT_Ticket | empId=52208 | apiMs=17.73 | totalMs=17.73
2026-03-28 16:02:56.501 | step 1 | route=IT_Ticket | empId=52208 | query called at=16:02:56.501
2026-03-28 16:02:56.502 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 16:02:56.503 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-28 16:02:56.504 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-28 16:02:56.505 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.12 | totalMs=4.12
2026-03-28 16:03:04.713 | step 1 | route=IT_TicketPost | empId=49869 | query called at=16:03:04.713
2026-03-28 16:03:04.723 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-28 16:03:04.726 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=13.00 | totalMs=13.00
2026-03-28 16:03:04.728 | step 1 | route=IT_TicketPost | empId=49869 | query called at=16:03:04.728
2026-03-28 16:03:04.751 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=20.55
2026-03-28 16:03:04.757 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=28.45 | totalMs=28.45
2026-03-28 16:03:04.757 | step 1 | route=IT_TicketPost | empId=49869 | query called at=16:03:04.757
2026-03-28 16:03:04.759 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-28 16:03:04.759 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.26 | totalMs=2.26
2026-03-28 16:03:13.724 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:03:13.724
2026-03-28 16:03:13.734 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-28 16:03:13.738 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-28 16:03:13.742 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-28 16:03:13.743 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-28 16:03:13.745 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-28 16:03:13.747 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.75
2026-03-28 16:03:13.747 | step 3 | route=IT_Ticket | empId=49869 | apiMs=23.24 | totalMs=23.24
2026-03-28 16:03:13.748 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:03:13.748
2026-03-28 16:03:13.749 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-28 16:03:13.750 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-28 16:03:13.752 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-28 16:03:13.752 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.29 | totalMs=4.29
2026-03-28 16:10:39.412 | step 1 | route=IT_TicketPost | empId=51427 | query called at=16:10:39.412
2026-03-28 16:10:39.451 | step 2 | route=IT_TicketPost | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=39.16
2026-03-28 16:10:39.454 | step 3 | route=IT_TicketPost | empId=51427 | apiMs=42.41 | totalMs=42.41
2026-03-28 16:10:39.468 | step 1 | route=IT_TicketPost | empId=51427 | query called at=16:10:39.468
2026-03-28 16:10:39.503 | step 2 | route=IT_TicketPost | empId=51427 | query=IT_Ticket_Save_SPOC | queryMs=34.65
2026-03-28 16:10:39.507 | step 3 | route=IT_TicketPost | empId=51427 | apiMs=39.40 | totalMs=39.40
2026-03-28 16:10:39.508 | step 1 | route=IT_TicketPost | empId=51427 | query called at=16:10:39.508
2026-03-28 16:10:39.517 | step 2 | route=IT_TicketPost | empId=51427 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.92
2026-03-28 16:10:39.517 | step 3 | route=IT_TicketPost | empId=51427 | apiMs=9.87 | totalMs=9.87
2026-03-28 16:10:39.518 | step 1 | route=IT_TicketPost | empId=51427 | query called at=16:10:39.518
2026-03-28 16:10:39.519 | step 2 | route=IT_TicketPost | empId=51427 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-28 16:10:39.520 | step 3 | route=IT_TicketPost | empId=51427 | apiMs=1.69 | totalMs=1.69
2026-03-28 16:10:39.749 | step 1 | route=IT_Ticket | empId=51427 | query called at=16:10:39.749
2026-03-28 16:10:39.759 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-28 16:10:39.762 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=2.66
2026-03-28 16:10:39.764 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-28 16:10:39.765 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-28 16:10:39.777 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_it_Ticket_Details | queryMs=11.59
2026-03-28 16:10:39.783 | step 2 | route=IT_Ticket | empId=51427 | query=VMS_Comp_login_proc | queryMs=5.77
2026-03-28 16:10:39.783 | step 3 | route=IT_Ticket | empId=51427 | apiMs=34.66 | totalMs=34.66
2026-03-28 16:10:39.784 | step 1 | route=IT_Ticket | empId=51427 | query called at=16:10:39.784
2026-03-28 16:10:39.805 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=20.19
2026-03-28 16:10:39.806 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=1.64
2026-03-28 16:10:39.808 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-28 16:10:39.808 | step 3 | route=IT_Ticket | empId=51427 | apiMs=24.18 | totalMs=24.18
2026-03-28 16:13:33.584 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=16:13:33.584
2026-03-28 16:13:33.628 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=43.3
2026-03-28 16:13:33.631 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=46.67 | totalMs=46.67
2026-03-28 16:13:34.000 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:13:34.000
2026-03-28 16:15:48.936 | step 1 | route=IT_Ticket | empId=46982 | query called at=16:15:48.936
2026-03-28 16:15:48.947 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.94
2026-03-28 16:15:48.953 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-28 16:15:48.957 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-28 16:15:48.962 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-03-28 16:15:48.963 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-03-28 16:15:48.969 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=5.65
2026-03-28 16:15:48.970 | step 3 | route=IT_Ticket | empId=46982 | apiMs=33.95 | totalMs=33.95
2026-03-28 16:15:48.970 | step 1 | route=IT_Ticket | empId=46982 | query called at=16:15:48.970
2026-03-28 16:15:48.972 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-28 16:15:48.974 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-28 16:15:48.976 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.79
2026-03-28 16:15:48.976 | step 3 | route=IT_Ticket | empId=46982 | apiMs=5.67 | totalMs=5.67
2026-03-28 16:15:56.560 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=16:15:56.560
2026-03-28 16:15:56.782 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=220.94
2026-03-28 16:15:56.785 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=224.56 | totalMs=224.56
2026-03-28 16:15:58.704 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=16:15:58.704
2026-03-28 16:15:58.715 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-28 16:15:58.718 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=13.40 | totalMs=13.40
2026-03-28 16:16:39.748 | step 1 | route=IT_TicketPost | empId=46982 | query called at=16:16:39.748
2026-03-28 16:16:39.762 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=13.84
2026-03-28 16:16:39.765 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=17.47 | totalMs=17.47
2026-03-28 16:16:39.768 | step 1 | route=IT_TicketPost | empId=46982 | query called at=16:16:39.768
2026-03-28 16:16:39.826 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=55.74
2026-03-28 16:16:39.913 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=144.67 | totalMs=144.67
2026-03-28 16:16:39.913 | step 1 | route=IT_TicketPost | empId=46982 | query called at=16:16:39.913
2026-03-28 16:16:39.915 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-28 16:16:39.915 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=2.27 | totalMs=2.27
2026-03-28 16:16:41.801 | step 1 | route=IT_Ticket | empId=46982 | query called at=16:16:41.801
2026-03-28 16:16:41.813 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-03-28 16:16:41.817 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-28 16:16:41.818 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-28 16:16:41.819 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-28 16:16:41.821 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-03-28 16:16:41.824 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=3.35
2026-03-28 16:16:41.825 | step 3 | route=IT_Ticket | empId=46982 | apiMs=23.44 | totalMs=23.44
2026-03-28 16:16:41.825 | step 1 | route=IT_Ticket | empId=46982 | query called at=16:16:41.825
2026-03-28 16:16:41.827 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-28 16:16:41.828 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-28 16:16:41.829 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-28 16:16:41.829 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.28 | totalMs=4.28
2026-03-28 16:17:11.517 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:17:11.517
2026-03-28 16:17:13.989 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=16:17:13.989
2026-03-28 16:17:14.008 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=18.49
2026-03-28 16:17:14.009 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=19.54 | totalMs=19.54
2026-03-28 16:17:15.162 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:17:15.162
2026-03-28 16:17:17.749 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=16:17:17.749
2026-03-28 16:17:17.797 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=47.3
2026-03-28 16:17:17.799 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=50.40 | totalMs=50.40
2026-03-28 16:17:17.800 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=16:17:17.800
2026-03-28 16:17:17.802 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-28 16:17:17.803 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-28 16:17:17.804 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-28 16:17:17.805 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=4.96 | totalMs=4.96
2026-03-28 16:17:21.583 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=16:17:21.583
2026-03-28 16:17:21.600 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=16.07
2026-03-28 16:17:21.602 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=19.80 | totalMs=19.80
2026-03-28 16:17:22.177 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:17:22.177
2026-03-28 16:20:37.508 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:20:37.508
2026-03-28 16:20:37.519 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-28 16:20:37.524 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.78
2026-03-28 16:20:37.528 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-28 16:20:37.531 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-28 16:20:37.533 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-28 16:20:37.538 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=4.98
2026-03-28 16:20:37.538 | step 3 | route=IT_Ticket | empId=57185 | apiMs=30.53 | totalMs=30.53
2026-03-28 16:20:37.539 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:20:37.539
2026-03-28 16:20:37.541 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-28 16:20:37.542 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-28 16:20:37.544 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-28 16:20:37.544 | step 3 | route=IT_Ticket | empId=57185 | apiMs=5.12 | totalMs=5.12
2026-03-28 16:20:53.074 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=16:20:53.074
2026-03-28 16:20:53.435 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=360.72
2026-03-28 16:20:53.438 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=364.35 | totalMs=364.35
2026-03-28 16:20:58.229 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=16:20:58.229
2026-03-28 16:20:58.256 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=23.06
2026-03-28 16:20:58.258 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=28.89 | totalMs=28.89
2026-03-28 16:21:42.020 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:21:42.020
2026-03-28 16:21:42.032 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-28 16:21:42.035 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=14.34 | totalMs=14.34
2026-03-28 16:21:42.037 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:21:42.037
2026-03-28 16:21:42.059 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=19.34
2026-03-28 16:21:42.062 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=24.86 | totalMs=24.86
2026-03-28 16:21:42.063 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:21:42.063
2026-03-28 16:21:42.064 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-03-28 16:21:42.065 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.09 | totalMs=2.09
2026-03-28 16:21:42.065 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:21:42.065
2026-03-28 16:21:42.066 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-28 16:21:42.067 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.49 | totalMs=1.49
2026-03-28 16:21:42.298 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:21:42.298
2026-03-28 16:21:42.313 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=15.35
2026-03-28 16:21:42.322 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-03-28 16:21:42.331 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-03-28 16:21:42.339 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=8.29
2026-03-28 16:21:42.348 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=8.4
2026-03-28 16:21:42.365 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=16.53
2026-03-28 16:21:42.365 | step 3 | route=IT_Ticket | empId=57185 | apiMs=67.57 | totalMs=67.57
2026-03-28 16:21:42.366 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:21:42.366
2026-03-28 16:21:42.374 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=7.51
2026-03-28 16:21:42.382 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=8.45
2026-03-28 16:21:42.391 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=8.3
2026-03-28 16:21:42.391 | step 3 | route=IT_Ticket | empId=57185 | apiMs=25.64 | totalMs=25.64
2026-03-28 16:22:41.830 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=16:22:41.830
2026-03-28 16:22:41.875 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=43.44
2026-03-28 16:22:41.878 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=47.61 | totalMs=47.61
2026-03-28 16:22:42.456 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:22:42.456
2026-03-28 16:22:46.896 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=16:22:46.896
2026-03-28 16:22:48.052 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=1155.05
2026-03-28 16:22:48.076 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=21.92
2026-03-28 16:22:48.083 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=1,187.24 | totalMs=1,187.24
2026-03-28 16:22:48.084 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=16:22:48.084
2026-03-28 16:22:48.087 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.15
2026-03-28 16:22:48.088 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-28 16:22:48.089 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-28 16:22:48.090 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=5.94 | totalMs=5.94
2026-03-28 16:22:52.627 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=16:22:52.627
2026-03-28 16:22:52.629 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-28 16:22:52.631 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-28 16:22:52.632 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-28 16:22:52.633 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=5.52 | totalMs=5.52
2026-03-28 16:22:54.858 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=16:22:54.858
2026-03-28 16:22:54.873 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=14.06
2026-03-28 16:22:54.873 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=15.11 | totalMs=15.11
2026-03-28 16:22:55.604 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:22:55.604
2026-03-28 16:26:23.989 | step 1 | route=Ticket_SPOC_Approve | empId=62399 | query called at=16:26:23.989
2026-03-28 16:26:24.005 | step 2 | route=Ticket_SPOC_Approve | empId=62399 | query=IT_TIcket_SPOCApp_Report | queryMs=15.58
2026-03-28 16:26:24.008 | step 3 | route=Ticket_SPOC_Approve | empId=62399 | apiMs=19.36 | totalMs=19.36
2026-03-28 16:26:24.575 | step 4 | route=pageRenderd | empId=62399 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:26:24.575
2026-03-28 16:26:28.664 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:26:28.664
2026-03-28 16:26:28.690 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=22.77
2026-03-28 16:26:28.694 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-28 16:26:28.695 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-28 16:26:28.696 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-28 16:26:28.709 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=11.72
2026-03-28 16:26:28.712 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=2.92
2026-03-28 16:26:28.712 | step 3 | route=IT_Ticket | empId=62399 | apiMs=47.83 | totalMs=47.83
2026-03-28 16:26:28.713 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:26:28.713
2026-03-28 16:26:28.723 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=9.4
2026-03-28 16:26:28.724 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-28 16:26:28.725 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-28 16:26:28.726 | step 3 | route=IT_Ticket | empId=62399 | apiMs=13.02 | totalMs=13.02
2026-03-28 16:26:40.259 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=16:26:40.259
2026-03-28 16:26:40.567 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=307.57
2026-03-28 16:26:40.572 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=312.54 | totalMs=312.54
2026-03-28 16:26:43.367 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=16:26:43.367
2026-03-28 16:26:43.381 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=13.17
2026-03-28 16:26:43.381 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=14.18 | totalMs=14.18
2026-03-28 16:27:09.221 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:27:09.221
2026-03-28 16:27:09.231 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-03-28 16:27:09.231 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=10.37 | totalMs=10.37
2026-03-28 16:27:09.232 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:27:09.232
2026-03-28 16:27:09.304 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=71.51
2026-03-28 16:27:09.315 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=82.66 | totalMs=82.66
2026-03-28 16:27:09.315 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:27:09.315
2026-03-28 16:27:09.325 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.15
2026-03-28 16:27:09.325 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=9.98 | totalMs=9.98
2026-03-28 16:27:09.326 | step 1 | route=IT_TicketPost | empId=62399 | query called at=16:27:09.326
2026-03-28 16:27:09.334 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.4
2026-03-28 16:27:09.335 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=9.11 | totalMs=9.11
2026-03-28 16:27:09.559 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:27:09.559
2026-03-28 16:27:09.574 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=14.56
2026-03-28 16:27:09.582 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=7.25
2026-03-28 16:27:09.588 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=5.71
2026-03-28 16:27:09.597 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.7
2026-03-28 16:27:09.606 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=8.37
2026-03-28 16:27:09.616 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=10.05
2026-03-28 16:27:09.617 | step 3 | route=IT_Ticket | empId=62399 | apiMs=57.37 | totalMs=57.37
2026-03-28 16:27:09.617 | step 1 | route=IT_Ticket | empId=62399 | query called at=16:27:09.617
2026-03-28 16:27:09.625 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=7.67
2026-03-28 16:27:09.632 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=6.42
2026-03-28 16:27:09.641 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-03-28 16:27:09.641 | step 3 | route=IT_Ticket | empId=62399 | apiMs=23.75 | totalMs=23.75
2026-03-28 16:27:43.181 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:27:43.181
2026-03-28 16:27:43.202 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=20.7
2026-03-28 16:27:43.205 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=23.95 | totalMs=23.95
2026-03-28 16:27:43.665 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:27:43.665
2026-03-28 16:27:52.243 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:27:52.243
2026-03-28 16:27:52.273 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=28.54
2026-03-28 16:27:52.297 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=19.04
2026-03-28 16:27:52.301 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=57.75 | totalMs=57.75
2026-03-28 16:27:52.304 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:27:52.304
2026-03-28 16:27:52.306 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-28 16:27:52.307 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-28 16:27:52.308 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-28 16:27:52.309 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.77 | totalMs=4.77
2026-03-28 16:27:52.309 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:27:52.309
2026-03-28 16:27:52.310 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-28 16:27:52.312 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-28 16:27:52.313 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-28 16:27:52.313 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=3.91 | totalMs=3.91
2026-03-28 16:27:52.533 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:27:52.533
2026-03-28 16:27:52.551 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=17.49
2026-03-28 16:27:52.551 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=18.32 | totalMs=18.32
2026-03-28 16:27:52.968 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:27:52.968
2026-03-28 16:27:55.395 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:27:55.395
2026-03-28 16:41:56.120 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:41:56.120
2026-03-28 16:41:56.174 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=53.73
2026-03-28 16:41:56.183 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=5.5
2026-03-28 16:41:56.192 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=6.3
2026-03-28 16:41:56.197 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=2.66
2026-03-28 16:41:56.213 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=15.42
2026-03-28 16:41:56.217 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=3.46
2026-03-28 16:41:56.217 | step 3 | route=IT_Ticket | empId=38722 | apiMs=97.12 | totalMs=97.12
2026-03-28 16:41:56.218 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:41:56.218
2026-03-28 16:41:56.230 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=11.9
2026-03-28 16:41:56.231 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-28 16:41:56.232 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-28 16:41:56.233 | step 3 | route=IT_Ticket | empId=38722 | apiMs=14.96 | totalMs=14.96
2026-03-28 16:42:21.018 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=16:42:21.018
2026-03-28 16:42:21.191 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=173.2
2026-03-28 16:42:21.195 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=177.05 | totalMs=177.05
2026-03-28 16:42:25.189 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=16:42:25.189
2026-03-28 16:42:25.200 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-03-28 16:42:25.201 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=11.77 | totalMs=11.77
2026-03-28 16:42:48.809 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=16:42:48.809
2026-03-28 16:42:48.873 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=63.82
2026-03-28 16:42:48.876 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=67.58 | totalMs=67.58
2026-03-28 16:42:49.765 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:42:49.765
2026-03-28 16:42:53.819 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=16:42:53.819
2026-03-28 16:42:53.900 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=80.79
2026-03-28 16:42:53.905 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=86.15 | totalMs=86.15
2026-03-28 16:42:53.908 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=16:42:53.908
2026-03-28 16:42:53.912 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.98
2026-03-28 16:42:53.914 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-28 16:42:53.915 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-28 16:42:53.915 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.56 | totalMs=7.56
2026-03-28 16:43:13.712 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=16:43:13.712
2026-03-28 16:43:13.748 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=36.02
2026-03-28 16:43:13.751 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=39.51 | totalMs=39.51
2026-03-28 16:43:14.800 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:43:14.800
2026-03-28 16:43:49.045 | step 1 | route=IT_TicketPost | empId=38722 | query called at=16:43:49.045
2026-03-28 16:43:49.063 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=17.45
2026-03-28 16:43:49.063 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=18.43 | totalMs=18.43
2026-03-28 16:43:49.064 | step 1 | route=IT_TicketPost | empId=38722 | query called at=16:43:49.064
2026-03-28 16:43:49.107 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=43.43
2026-03-28 16:43:49.120 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=56.57 | totalMs=56.57
2026-03-28 16:43:49.121 | step 1 | route=IT_TicketPost | empId=38722 | query called at=16:43:49.121
2026-03-28 16:43:49.129 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.79
2026-03-28 16:43:49.130 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=8.84 | totalMs=8.84
2026-03-28 16:43:49.381 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:43:49.381
2026-03-28 16:43:49.391 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-03-28 16:43:49.393 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-28 16:43:49.395 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-28 16:43:49.396 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-28 16:43:49.398 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.77
2026-03-28 16:43:49.400 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=1.96
2026-03-28 16:43:49.401 | step 3 | route=IT_Ticket | empId=38722 | apiMs=19.22 | totalMs=19.22
2026-03-28 16:43:49.401 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:43:49.401
2026-03-28 16:43:49.403 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-28 16:43:49.404 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-28 16:43:49.406 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-28 16:43:49.406 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.81 | totalMs=4.81
2026-03-28 16:48:14.580 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=16:48:14.580
2026-03-28 16:48:14.606 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=25.22
2026-03-28 16:48:14.607 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=26.33 | totalMs=26.33
2026-03-28 16:48:15.355 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:48:15.355
2026-03-28 16:48:18.894 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=16:48:18.894
2026-03-28 16:48:18.926 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=31.09
2026-03-28 16:48:18.939 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=44.70 | totalMs=44.70
2026-03-28 16:48:18.942 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=16:48:18.942
2026-03-28 16:48:18.946 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-03-28 16:48:18.948 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-03-28 16:48:18.949 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-28 16:48:18.949 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=7.82 | totalMs=7.82
2026-03-28 16:48:19.211 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=16:48:19.211
2026-03-28 16:48:19.228 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=16.89
2026-03-28 16:48:19.229 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=17.77 | totalMs=17.77
2026-03-28 16:48:19.827 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:48:19.827
2026-03-28 16:59:47.614 | step 1 | route=IT_Ticket | empId=65224 | query called at=16:59:47.614
2026-03-28 16:59:47.646 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=32.06
2026-03-28 16:59:47.648 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-28 16:59:47.649 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-28 16:59:47.651 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-28 16:59:47.671 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=20.09
2026-03-28 16:59:47.673 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=1.92
2026-03-28 16:59:47.674 | step 3 | route=IT_Ticket | empId=65224 | apiMs=60.11 | totalMs=60.11
2026-03-28 16:59:47.674 | step 1 | route=IT_Ticket | empId=65224 | query called at=16:59:47.674
2026-03-28 16:59:47.690 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=15.84
2026-03-28 16:59:47.692 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-28 16:59:47.694 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=2.16
2026-03-28 16:59:47.695 | step 3 | route=IT_Ticket | empId=65224 | apiMs=20.41 | totalMs=20.41
2026-03-28 16:59:55.487 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=16:59:55.487
2026-03-28 16:59:55.582 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=94.49
2026-03-28 16:59:55.583 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=95.50 | totalMs=95.50
2026-03-28 17:00:00.010 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=17:00:00.010
2026-03-28 17:00:00.027 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=16.76
2026-03-28 17:00:00.028 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=17.65 | totalMs=17.65
2026-03-28 17:00:51.856 | step 1 | route=IT_TicketPost | empId=65224 | query called at=17:00:51.856
2026-03-28 17:00:51.867 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-28 17:00:51.870 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=13.59 | totalMs=13.59
2026-03-28 17:00:51.873 | step 1 | route=IT_TicketPost | empId=65224 | query called at=17:00:51.873
2026-03-28 17:00:51.892 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=15.89
2026-03-28 17:00:51.893 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=20.38 | totalMs=20.38
2026-03-28 17:00:51.894 | step 1 | route=IT_TicketPost | empId=65224 | query called at=17:00:51.894
2026-03-28 17:00:51.895 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-28 17:00:51.896 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=2.12 | totalMs=2.12
2026-03-28 17:00:51.896 | step 1 | route=IT_TicketPost | empId=65224 | query called at=17:00:51.896
2026-03-28 17:00:51.898 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-28 17:00:51.898 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=1.71 | totalMs=1.71
2026-03-28 17:00:52.256 | step 1 | route=IT_Ticket | empId=65224 | query called at=17:00:52.256
2026-03-28 17:00:52.266 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-28 17:00:52.267 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-28 17:00:52.269 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-28 17:00:52.271 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-03-28 17:00:52.272 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-03-28 17:00:52.274 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=1.53
2026-03-28 17:00:52.274 | step 3 | route=IT_Ticket | empId=65224 | apiMs=18.07 | totalMs=18.07
2026-03-28 17:00:52.275 | step 1 | route=IT_Ticket | empId=65224 | query called at=17:00:52.275
2026-03-28 17:00:52.276 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-28 17:00:52.277 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-28 17:00:52.279 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.77
2026-03-28 17:00:52.280 | step 3 | route=IT_Ticket | empId=65224 | apiMs=4.94 | totalMs=4.94
2026-03-28 17:00:54.072 | step 1 | route=IT_Ticket | empId=65224 | query called at=17:00:54.072
2026-03-28 17:00:54.083 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-28 17:00:54.084 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-28 17:00:54.086 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-28 17:00:54.087 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-28 17:00:54.088 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-28 17:00:54.090 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=1.54
2026-03-28 17:00:54.090 | step 3 | route=IT_Ticket | empId=65224 | apiMs=18.08 | totalMs=18.08
2026-03-28 17:00:54.091 | step 1 | route=IT_Ticket | empId=65224 | query called at=17:00:54.091
2026-03-28 17:00:54.092 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-28 17:00:54.094 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-28 17:00:54.097 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=2.67
2026-03-28 17:00:54.097 | step 3 | route=IT_Ticket | empId=65224 | apiMs=6.15 | totalMs=6.15
2026-03-28 17:02:04.935 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:02:04.935
2026-03-28 17:02:04.967 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=31.78
2026-03-28 17:02:04.971 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=36.00 | totalMs=36.00
2026-03-28 17:02:05.806 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:02:05.806
2026-03-28 17:02:10.421 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:02:10.421
2026-03-28 17:02:10.447 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=25.02
2026-03-28 17:02:10.451 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=30.29 | totalMs=30.29
2026-03-28 17:02:10.454 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:02:10.454
2026-03-28 17:02:10.458 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-28 17:02:10.459 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-28 17:02:10.461 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-28 17:02:10.462 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.40 | totalMs=7.40
2026-03-28 17:02:15.635 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:02:15.635
2026-03-28 17:02:15.655 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=18.8
2026-03-28 17:02:15.655 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=19.69 | totalMs=19.69
2026-03-28 17:02:16.221 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:02:16.221
2026-03-28 17:02:26.106 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:02:26.106
2026-03-28 17:02:26.126 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=19.66
2026-03-28 17:02:26.127 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=21.75 | totalMs=21.75
2026-03-28 17:02:26.128 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:02:26.128
2026-03-28 17:02:26.129 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-28 17:02:26.131 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-28 17:02:26.132 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-28 17:02:26.133 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.77 | totalMs=4.77
2026-03-28 17:02:28.404 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:02:28.404
2026-03-28 17:02:28.423 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=18.35
2026-03-28 17:02:28.424 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=19.26 | totalMs=19.26
2026-03-28 17:02:29.066 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:02:29.066
2026-03-28 17:04:27.970 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:04:27.970
2026-03-28 17:04:27.981 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-28 17:04:27.982 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-28 17:04:27.985 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=2.2
2026-03-28 17:04:27.986 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-28 17:04:27.988 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-28 17:04:27.990 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.99
2026-03-28 17:04:27.990 | step 3 | route=IT_Ticket | empId=61350 | apiMs=20.48 | totalMs=20.48
2026-03-28 17:04:27.991 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:04:27.991
2026-03-28 17:04:27.993 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-28 17:04:27.994 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-28 17:04:27.995 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-28 17:04:27.996 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.60 | totalMs=4.60
2026-03-28 17:04:39.110 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:04:39.110
2026-03-28 17:04:39.142 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=31.38
2026-03-28 17:04:39.143 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=32.43 | totalMs=32.43
2026-03-28 17:04:41.229 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:04:41.229
2026-03-28 17:04:41.239 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-03-28 17:04:41.242 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=12.90 | totalMs=12.90
2026-03-28 17:06:19.757 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:06:19.757
2026-03-28 17:06:19.803 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=45.57
2026-03-28 17:06:19.806 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=49.12 | totalMs=49.12
2026-03-28 17:06:19.809 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:06:19.809
2026-03-28 17:06:19.853 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=41.23
2026-03-28 17:06:19.856 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=47.07 | totalMs=47.07
2026-03-28 17:06:19.856 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:06:19.856
2026-03-28 17:06:19.858 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-03-28 17:06:19.859 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.45 | totalMs=2.45
2026-03-28 17:06:19.859 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:06:19.859
2026-03-28 17:06:19.861 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-28 17:06:19.861 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.64 | totalMs=1.64
2026-03-28 17:06:20.122 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:06:20.122
2026-03-28 17:06:20.136 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=13.38
2026-03-28 17:06:20.138 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-28 17:06:20.139 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-28 17:06:20.141 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-28 17:06:20.148 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=6.28
2026-03-28 17:06:20.150 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=2.39
2026-03-28 17:06:20.151 | step 3 | route=IT_Ticket | empId=61350 | apiMs=28.54 | totalMs=28.54
2026-03-28 17:06:20.151 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:06:20.151
2026-03-28 17:06:20.153 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-28 17:06:20.154 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-28 17:06:20.159 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=4.83
2026-03-28 17:06:20.160 | step 3 | route=IT_Ticket | empId=61350 | apiMs=8.52 | totalMs=8.52
2026-03-28 17:11:49.649 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:11:49.649
2026-03-28 17:11:49.706 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=56.81
2026-03-28 17:11:49.709 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=60.51 | totalMs=60.51
2026-03-28 17:11:50.471 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:11:50.471
2026-03-28 17:11:55.247 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:11:55.247
2026-03-28 17:11:55.332 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=83.65
2026-03-28 17:11:55.337 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=89.11 | totalMs=89.11
2026-03-28 17:11:55.339 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:11:55.339
2026-03-28 17:11:55.345 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.95
2026-03-28 17:11:55.346 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-28 17:11:55.347 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-03-28 17:11:55.348 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=8.24 | totalMs=8.24
2026-03-28 17:11:59.108 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:11:59.108
2026-03-28 17:11:59.124 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=16.11
2026-03-28 17:11:59.127 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=19.39 | totalMs=19.39
2026-03-28 17:11:59.860 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:11:59.860
2026-03-28 17:23:59.173 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:23:59.173
2026-03-28 17:23:59.217 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=43.88
2026-03-28 17:23:59.218 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=44.99 | totalMs=44.99
2026-03-28 17:23:59.875 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:23:59.875
2026-03-28 17:24:09.053 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:24:09.053
2026-03-28 17:24:09.127 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=73.28
2026-03-28 17:24:09.154 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=13.25
2026-03-28 17:24:09.168 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=114.73 | totalMs=114.73
2026-03-28 17:24:09.170 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:24:09.170
2026-03-28 17:24:09.203 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.8
2026-03-28 17:24:09.204 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-28 17:24:09.206 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-28 17:24:09.206 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=36.07 | totalMs=36.07
2026-03-28 17:24:13.389 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:24:13.389
2026-03-28 17:24:13.391 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-28 17:24:13.393 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-28 17:24:13.394 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-28 17:24:13.394 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.94 | totalMs=4.94
2026-03-28 17:24:16.082 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:24:16.082
2026-03-28 17:24:16.112 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.93
2026-03-28 17:24:16.112 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=29.84 | totalMs=29.84
2026-03-28 17:24:16.945 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:24:16.945
2026-03-28 17:55:49.684 | step 1 | route=IT_Ticket | empId=53142 | query called at=17:55:49.684
2026-03-28 17:55:49.720 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=35.09
2026-03-28 17:55:49.722 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-28 17:55:49.723 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-28 17:55:49.725 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-28 17:55:49.748 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=22.51
2026-03-28 17:55:49.753 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=5.48
2026-03-28 17:55:49.754 | step 3 | route=IT_Ticket | empId=53142 | apiMs=69.63 | totalMs=69.63
2026-03-28 17:55:49.754 | step 1 | route=IT_Ticket | empId=53142 | query called at=17:55:49.754
2026-03-28 17:55:49.773 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=17.99
2026-03-28 17:55:49.774 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-28 17:55:49.776 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-28 17:55:49.776 | step 3 | route=IT_Ticket | empId=53142 | apiMs=21.63 | totalMs=21.63
2026-03-28 17:56:12.251 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53142 | query called at=17:56:12.251
2026-03-28 17:56:12.756 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=504.83
2026-03-28 17:56:12.760 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53142 | apiMs=508.66 | totalMs=508.66
2026-03-28 17:56:15.868 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query called at=17:56:15.868
2026-03-28 17:56:15.879 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-28 17:56:15.882 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53142 | apiMs=13.84 | totalMs=13.84
2026-03-28 17:57:04.900 | step 1 | route=IT_TicketPost | empId=53142 | query called at=17:57:04.900
2026-03-28 17:57:04.912 | step 2 | route=IT_TicketPost | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-03-28 17:57:04.915 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=15.12 | totalMs=15.12
2026-03-28 17:57:04.919 | step 1 | route=IT_TicketPost | empId=53142 | query called at=17:57:04.919
2026-03-28 17:57:04.940 | step 2 | route=IT_TicketPost | empId=53142 | query=IT_Ticket_Save_SPOC | queryMs=18.19
2026-03-28 17:57:04.942 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=22.68 | totalMs=22.68
2026-03-28 17:57:04.942 | step 1 | route=IT_TicketPost | empId=53142 | query called at=17:57:04.942
2026-03-28 17:57:04.972 | step 2 | route=IT_TicketPost | empId=53142 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.5
2026-03-28 17:57:04.972 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=29.57 | totalMs=29.57
2026-03-28 17:57:04.972 | step 1 | route=IT_TicketPost | empId=53142 | query called at=17:57:04.972
2026-03-28 17:57:04.974 | step 2 | route=IT_TicketPost | empId=53142 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-28 17:57:04.974 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=1.68 | totalMs=1.68
2026-03-28 17:57:05.194 | step 1 | route=IT_Ticket | empId=53142 | query called at=17:57:05.194
2026-03-28 17:57:05.204 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-28 17:57:05.206 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-28 17:57:05.207 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-28 17:57:05.209 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-28 17:57:05.210 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-28 17:57:05.216 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=5.53
2026-03-28 17:57:05.216 | step 3 | route=IT_Ticket | empId=53142 | apiMs=22.42 | totalMs=22.42
2026-03-28 17:57:05.217 | step 1 | route=IT_Ticket | empId=53142 | query called at=17:57:05.217
2026-03-28 17:57:05.219 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-28 17:57:05.220 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-28 17:57:05.221 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-28 17:57:05.222 | step 3 | route=IT_Ticket | empId=53142 | apiMs=4.91 | totalMs=4.91
2026-03-28 17:57:40.648 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:57:40.648
2026-03-28 17:57:40.659 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-28 17:57:40.663 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-28 17:57:40.667 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-28 17:57:40.671 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-28 17:57:40.672 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-28 17:57:40.674 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.43
2026-03-28 17:57:40.675 | step 3 | route=IT_Ticket | empId=43200 | apiMs=26.72 | totalMs=26.72
2026-03-28 17:57:40.675 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:57:40.675
2026-03-28 17:57:40.677 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-03-28 17:57:40.678 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-28 17:57:40.679 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-28 17:57:40.680 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.66 | totalMs=4.66
2026-03-28 17:57:46.893 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:57:46.893
2026-03-28 17:57:47.076 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=182.29
2026-03-28 17:57:47.079 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=185.97 | totalMs=185.97
2026-03-28 17:57:49.227 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=17:57:49.227
2026-03-28 17:57:49.239 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.61
2026-03-28 17:57:49.242 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=15.33 | totalMs=15.33
2026-03-28 17:58:50.028 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:58:50.028
2026-03-28 17:58:50.039 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-28 17:58:50.042 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=13.86 | totalMs=13.86
2026-03-28 17:58:50.045 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:58:50.045
2026-03-28 17:58:50.093 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=45.09
2026-03-28 17:58:50.095 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=49.88 | totalMs=49.88
2026-03-28 17:58:50.095 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:58:50.095
2026-03-28 17:58:50.097 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-28 17:58:50.098 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.58 | totalMs=2.58
2026-03-28 17:58:50.098 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:58:50.098
2026-03-28 17:58:50.100 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-28 17:58:50.100 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.75 | totalMs=1.75
2026-03-28 17:58:51.220 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:58:51.220
2026-03-28 17:58:51.231 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-28 17:58:51.233 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-28 17:58:51.234 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-28 17:58:51.236 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-28 17:58:51.237 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-28 17:58:51.240 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.97
2026-03-28 17:58:51.240 | step 3 | route=IT_Ticket | empId=43200 | apiMs=19.55 | totalMs=19.55
2026-03-28 17:58:51.241 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:58:51.241
2026-03-28 17:58:51.243 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-03-28 17:58:51.244 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-28 17:58:51.245 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-28 17:58:51.246 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.06 | totalMs=5.06
2026-03-28 17:59:34.119 | step 1 | route=IT_Ticket | empId=60419 | query called at=17:59:34.119
2026-03-28 17:59:34.130 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-28 17:59:34.132 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-28 17:59:34.133 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-28 17:59:34.135 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-28 17:59:34.138 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_it_Ticket_Details | queryMs=2.77
2026-03-28 17:59:34.141 | step 2 | route=IT_Ticket | empId=60419 | query=VMS_Comp_login_proc | queryMs=2.75
2026-03-28 17:59:34.142 | step 3 | route=IT_Ticket | empId=60419 | apiMs=22.41 | totalMs=22.41
2026-03-28 17:59:34.142 | step 1 | route=IT_Ticket | empId=60419 | query called at=17:59:34.142
2026-03-28 17:59:34.144 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-28 17:59:34.146 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-28 17:59:34.147 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-28 17:59:34.147 | step 3 | route=IT_Ticket | empId=60419 | apiMs=5.01 | totalMs=5.01
2026-03-28 17:59:57.380 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60419 | query called at=17:59:57.380
2026-03-28 17:59:57.810 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=429.33
2026-03-28 17:59:57.813 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60419 | apiMs=432.90 | totalMs=432.90
2026-03-28 18:00:00.981 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60419 | query called at=18:00:00.981
2026-03-28 18:00:00.994 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=12.44
2026-03-28 18:00:00.997 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60419 | apiMs=16.01 | totalMs=16.01
2026-03-28 18:01:24.430 | step 1 | route=IT_TicketPost | empId=60419 | query called at=18:01:24.430
2026-03-28 18:01:24.440 | step 2 | route=IT_TicketPost | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-28 18:01:24.443 | step 3 | route=IT_TicketPost | empId=60419 | apiMs=13.28 | totalMs=13.28
2026-03-28 18:01:24.446 | step 1 | route=IT_TicketPost | empId=60419 | query called at=18:01:24.446
2026-03-28 18:01:24.454 | step 2 | route=IT_TicketPost | empId=60419 | query=IT_Ticket_Save_SPOC | queryMs=6.2
2026-03-28 18:01:24.457 | step 3 | route=IT_TicketPost | empId=60419 | apiMs=11.68 | totalMs=11.68
2026-03-28 18:01:24.458 | step 1 | route=IT_TicketPost | empId=60419 | query called at=18:01:24.458
2026-03-28 18:01:24.460 | step 2 | route=IT_TicketPost | empId=60419 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-28 18:01:24.460 | step 3 | route=IT_TicketPost | empId=60419 | apiMs=2.16 | totalMs=2.16
2026-03-28 18:01:24.713 | step 1 | route=IT_Ticket | empId=60419 | query called at=18:01:24.713
2026-03-28 18:01:24.724 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-03-28 18:01:24.726 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-03-28 18:01:24.727 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-28 18:01:24.729 | step 2 | route=IT_Ticket | empId=60419 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-28 18:01:24.730 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-28 18:01:24.733 | step 2 | route=IT_Ticket | empId=60419 | query=VMS_Comp_login_proc | queryMs=2.24
2026-03-28 18:01:24.733 | step 3 | route=IT_Ticket | empId=60419 | apiMs=20.65 | totalMs=20.65
2026-03-28 18:01:24.734 | step 1 | route=IT_Ticket | empId=60419 | query called at=18:01:24.734
2026-03-28 18:01:24.736 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-03-28 18:01:24.737 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-28 18:01:24.738 | step 2 | route=IT_Ticket | empId=60419 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-28 18:01:24.739 | step 3 | route=IT_Ticket | empId=60419 | apiMs=5.08 | totalMs=5.08
2026-03-28 18:01:54.751 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53142 | query called at=18:01:54.751
2026-03-28 18:01:55.198 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=445.13
2026-03-28 18:01:55.201 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53142 | apiMs=449.19 | totalMs=449.19
2026-03-28 18:01:57.799 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query called at=18:01:57.799
2026-03-28 18:01:57.883 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=83.14
2026-03-28 18:01:57.886 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53142 | apiMs=86.69 | totalMs=86.69
2026-03-29 17:00:36.882 | step 5 | route=dashboard | empId=GHM0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-30 09:16:24.838 | step 1 | route=IT_Ticket | empId=68488 | query called at=09:16:24.838
2026-03-30 09:16:24.881 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=42.89
2026-03-30 09:16:24.886 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-30 09:16:24.890 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-30 09:16:25.034 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=141
2026-03-30 09:16:25.090 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=55.22
2026-03-30 09:16:25.096 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=5.58
2026-03-30 09:16:25.096 | step 3 | route=IT_Ticket | empId=68488 | apiMs=258.27 | totalMs=258.27
2026-03-30 09:16:25.097 | step 1 | route=IT_Ticket | empId=68488 | query called at=09:16:25.097
2026-03-30 09:16:25.135 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=38.14
2026-03-30 09:16:25.146 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=10.68
2026-03-30 09:16:25.157 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=10.75
2026-03-30 09:16:25.158 | step 3 | route=IT_Ticket | empId=68488 | apiMs=61.18 | totalMs=61.18
2026-03-30 09:17:17.426 | step 5 | route=dashboard | empId=GRM0025 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-30 09:18:23.635 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:18:23.635
2026-03-30 09:18:25.881 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=2245.41
2026-03-30 09:18:25.881 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=2,246.59 | totalMs=2,246.59
2026-03-30 09:18:26.316 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:18:26.316
2026-03-30 09:29:10.654 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:29:10.654
2026-03-30 09:29:10.681 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=26.62
2026-03-30 09:29:10.684 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=30.33 | totalMs=30.33
2026-03-30 09:29:11.005 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:29:11.005
2026-03-30 09:29:19.121 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:29:19.121
2026-03-30 09:29:19.140 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.76
2026-03-30 09:29:19.143 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=22.02 | totalMs=22.02
2026-03-30 09:29:19.457 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:29:19.457
2026-03-30 09:29:35.454 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:29:35.454
2026-03-30 09:29:35.480 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=25.67
2026-03-30 09:29:35.484 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-30 09:29:35.488 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-30 09:29:35.492 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-30 09:29:35.512 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=19.71
2026-03-30 09:29:35.517 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=4.68
2026-03-30 09:29:35.517 | step 3 | route=IT_Ticket | empId=51052 | apiMs=63.42 | totalMs=63.42
2026-03-30 09:29:35.518 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:29:35.518
2026-03-30 09:29:35.548 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=30.06
2026-03-30 09:29:35.550 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.82
2026-03-30 09:29:35.570 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=19
2026-03-30 09:29:35.570 | step 3 | route=IT_Ticket | empId=51052 | apiMs=52.30 | totalMs=52.30
2026-03-30 09:29:46.110 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=09:29:46.110
2026-03-30 09:29:46.274 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=163.2
2026-03-30 09:29:46.275 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=164.39 | totalMs=164.39
2026-03-30 09:29:51.475 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=09:29:51.475
2026-03-30 09:29:51.489 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-03-30 09:29:51.492 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=16.78 | totalMs=16.78
2026-03-30 09:32:14.716 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:32:14.716
2026-03-30 09:32:14.726 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-30 09:32:14.730 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=14.02 | totalMs=14.02
2026-03-30 09:32:14.733 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:32:14.733
2026-03-30 09:32:14.799 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=63.59
2026-03-30 09:32:14.801 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=68.48 | totalMs=68.48
2026-03-30 09:32:14.802 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:32:14.802
2026-03-30 09:32:14.803 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-30 09:32:14.804 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.17 | totalMs=2.17
2026-03-30 09:32:14.804 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:32:14.804
2026-03-30 09:32:14.805 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-30 09:32:14.806 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.54 | totalMs=1.54
2026-03-30 09:32:15.028 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:32:15.028
2026-03-30 09:32:15.038 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-03-30 09:32:15.040 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-30 09:32:15.041 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-30 09:32:15.043 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-30 09:32:15.065 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=22.11
2026-03-30 09:32:15.071 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=5.37
2026-03-30 09:32:15.071 | step 3 | route=IT_Ticket | empId=51052 | apiMs=43.56 | totalMs=43.56
2026-03-30 09:32:15.072 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:32:15.072
2026-03-30 09:32:15.073 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-30 09:32:15.075 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-30 09:32:15.076 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-30 09:32:15.076 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.64 | totalMs=4.64
2026-03-30 09:32:26.356 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=09:32:26.356
2026-03-30 09:32:26.408 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=50.99
2026-03-30 09:32:26.408 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=52.07 | totalMs=52.07
2026-03-30 09:32:30.217 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=09:32:30.217
2026-03-30 09:32:30.229 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-03-30 09:32:30.229 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=12.24 | totalMs=12.24
2026-03-30 09:33:46.567 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:33:46.567
2026-03-30 09:33:46.581 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=13.48
2026-03-30 09:33:46.585 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=17.29 | totalMs=17.29
2026-03-30 09:33:46.587 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:33:46.587
2026-03-30 09:33:50.505 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=3915.03
2026-03-30 09:33:50.592 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=4,004.61 | totalMs=4,004.61
2026-03-30 09:33:50.592 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:33:50.592
2026-03-30 09:33:50.601 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-03-30 09:33:50.602 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=9.08 | totalMs=9.08
2026-03-30 09:33:50.602 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:33:50.602
2026-03-30 09:33:50.610 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.47
2026-03-30 09:33:50.610 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=8.17 | totalMs=8.17
2026-03-30 09:33:50.841 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:33:50.841
2026-03-30 09:33:50.865 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=23.28
2026-03-30 09:33:50.878 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=13.12
2026-03-30 09:33:50.887 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=8.37
2026-03-30 09:33:50.896 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-03-30 09:33:50.905 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=8.86
2026-03-30 09:33:50.917 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=11.12
2026-03-30 09:33:50.917 | step 3 | route=IT_Ticket | empId=51052 | apiMs=75.78 | totalMs=75.78
2026-03-30 09:33:50.917 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:33:50.917
2026-03-30 09:33:50.925 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=7.45
2026-03-30 09:33:50.934 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=8.41
2026-03-30 09:33:50.943 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=8.71
2026-03-30 09:33:50.943 | step 3 | route=IT_Ticket | empId=51052 | apiMs=25.94 | totalMs=25.94
2026-03-30 09:34:00.398 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=09:34:00.398
2026-03-30 09:34:00.480 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=81.33
2026-03-30 09:34:00.484 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=85.28 | totalMs=85.28
2026-03-30 09:34:04.682 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=09:34:04.682
2026-03-30 09:34:04.696 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=13.15
2026-03-30 09:34:04.699 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=16.74 | totalMs=16.74
2026-03-30 09:36:03.440 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:36:03.440
2026-03-30 09:36:03.453 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=12.06
2026-03-30 09:36:03.456 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=15.75 | totalMs=15.75
2026-03-30 09:36:03.459 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:36:03.459
2026-03-30 09:36:03.565 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=103.34
2026-03-30 09:36:03.573 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=114.49 | totalMs=114.49
2026-03-30 09:36:03.573 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:36:03.573
2026-03-30 09:36:03.587 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.66
2026-03-30 09:36:03.587 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=13.62 | totalMs=13.62
2026-03-30 09:36:03.588 | step 1 | route=IT_TicketPost | empId=51052 | query called at=09:36:03.588
2026-03-30 09:36:03.607 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.49
2026-03-30 09:36:03.608 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=20.16 | totalMs=20.16
2026-03-30 09:36:03.829 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:36:03.829
2026-03-30 09:36:03.881 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=51.16
2026-03-30 09:36:03.904 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=23.35
2026-03-30 09:36:03.915 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-30 09:36:03.917 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.73
2026-03-30 09:36:03.920 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.96
2026-03-30 09:36:03.938 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=17.75
2026-03-30 09:36:03.938 | step 3 | route=IT_Ticket | empId=51052 | apiMs=109.16 | totalMs=109.16
2026-03-30 09:36:03.939 | step 1 | route=IT_Ticket | empId=51052 | query called at=09:36:03.939
2026-03-30 09:36:03.962 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=23.4
2026-03-30 09:36:03.968 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=5.15
2026-03-30 09:36:03.987 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=18.31
2026-03-30 09:36:03.987 | step 3 | route=IT_Ticket | empId=51052 | apiMs=48.33 | totalMs=48.33
2026-03-30 09:36:13.267 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:36:13.267
2026-03-30 09:36:13.328 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=60.57
2026-03-30 09:36:13.331 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=64.49 | totalMs=64.49
2026-03-30 09:36:13.743 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:36:13.743
2026-03-30 09:37:44.935 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:37:44.935
2026-03-30 09:37:44.953 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=17.92
2026-03-30 09:37:44.954 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=19.53 | totalMs=19.53
2026-03-30 09:37:47.838 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:37:47.838
2026-03-30 09:37:54.595 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:37:54.595
2026-03-30 09:37:54.711 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=115.55
2026-03-30 09:37:54.728 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=6.08
2026-03-30 09:37:54.735 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.33
2026-03-30 09:37:54.851 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=114.14
2026-03-30 09:37:54.858 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.65
2026-03-30 09:37:54.879 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=18.76
2026-03-30 09:37:54.894 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=11.65
2026-03-30 09:37:54.896 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=300.58 | totalMs=300.58
2026-03-30 09:37:54.896 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:37:54.896
2026-03-30 09:37:54.898 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-30 09:37:54.899 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-30 09:37:54.900 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-30 09:37:54.901 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.36 | totalMs=4.36
2026-03-30 09:37:54.901 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:37:54.901
2026-03-30 09:37:54.908 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.02
2026-03-30 09:37:54.910 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-30 09:37:54.911 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-30 09:37:54.911 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=9.72 | totalMs=9.72
2026-03-30 09:37:54.912 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:37:54.912
2026-03-30 09:37:54.913 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-30 09:37:54.914 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-03-30 09:37:54.915 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-30 09:37:54.915 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.34 | totalMs=3.34
2026-03-30 09:37:54.915 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:37:54.915
2026-03-30 09:37:54.916 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-03-30 09:37:54.920 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.58
2026-03-30 09:37:54.924 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.66
2026-03-30 09:37:54.925 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=9.27 | totalMs=9.27
2026-03-30 09:37:54.925 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:37:54.925
2026-03-30 09:37:54.926 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-30 09:37:54.927 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-30 09:37:54.930 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.38
2026-03-30 09:37:54.930 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.12 | totalMs=5.12
2026-03-30 09:37:54.931 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:37:54.931
2026-03-30 09:37:54.932 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-30 09:37:54.933 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-03-30 09:37:54.934 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.61
2026-03-30 09:37:54.934 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.45 | totalMs=3.45
2026-03-30 09:37:54.935 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:37:54.935
2026-03-30 09:37:54.936 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-30 09:37:54.937 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-03-30 09:37:54.938 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-03-30 09:37:54.938 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.37 | totalMs=3.37
2026-03-30 09:37:55.404 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:37:55.404
2026-03-30 09:37:55.417 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=13.21
2026-03-30 09:37:55.418 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=14.15 | totalMs=14.15
2026-03-30 09:37:57.329 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:37:57.329
2026-03-30 09:46:42.896 | step 1 | route=IT_Ticket | empId=21471 | query called at=09:46:42.896
2026-03-30 09:46:42.928 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=31.01
2026-03-30 09:46:42.929 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-30 09:46:42.930 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-30 09:46:42.932 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-30 09:46:42.945 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=13.04
2026-03-30 09:46:42.949 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=3.31
2026-03-30 09:46:42.949 | step 3 | route=IT_Ticket | empId=21471 | apiMs=53.46 | totalMs=53.46
2026-03-30 09:46:42.950 | step 1 | route=IT_Ticket | empId=21471 | query called at=09:46:42.950
2026-03-30 09:46:42.960 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=9.45
2026-03-30 09:46:42.961 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-30 09:46:42.962 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-30 09:46:42.963 | step 3 | route=IT_Ticket | empId=21471 | apiMs=12.60 | totalMs=12.60
2026-03-30 09:46:50.882 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=09:46:50.882
2026-03-30 09:46:51.410 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=527.45
2026-03-30 09:46:51.413 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=530.97 | totalMs=530.97
2026-03-30 09:46:52.631 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=09:46:52.631
2026-03-30 09:46:52.642 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-30 09:46:52.645 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=13.97 | totalMs=13.97
2026-03-30 09:47:28.542 | step 1 | route=IT_TicketPost | empId=21471 | query called at=09:47:28.542
2026-03-30 09:47:28.558 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=15.51
2026-03-30 09:47:28.561 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=19.27 | totalMs=19.27
2026-03-30 09:47:28.564 | step 1 | route=IT_TicketPost | empId=21471 | query called at=09:47:28.564
2026-03-30 09:47:29.390 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=822.77
2026-03-30 09:47:29.545 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=980.73 | totalMs=980.73
2026-03-30 09:47:29.545 | step 1 | route=IT_TicketPost | empId=21471 | query called at=09:47:29.545
2026-03-30 09:47:29.549 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.13
2026-03-30 09:47:29.549 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=4.03 | totalMs=4.03
2026-03-30 09:47:29.776 | step 1 | route=IT_Ticket | empId=21471 | query called at=09:47:29.776
2026-03-30 09:47:29.792 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=15.28
2026-03-30 09:47:29.801 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-03-30 09:47:29.802 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-30 09:47:29.804 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-30 09:47:29.805 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-30 09:47:29.810 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=4.82
2026-03-30 09:47:29.810 | step 3 | route=IT_Ticket | empId=21471 | apiMs=34.04 | totalMs=34.04
2026-03-30 09:47:29.811 | step 1 | route=IT_Ticket | empId=21471 | query called at=09:47:29.811
2026-03-30 09:47:29.819 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=7.62
2026-03-30 09:47:29.827 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-03-30 09:47:29.833 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=5.5
2026-03-30 09:47:29.833 | step 3 | route=IT_Ticket | empId=21471 | apiMs=22.49 | totalMs=22.49
2026-03-30 09:48:16.754 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=09:48:16.754
2026-03-30 09:48:16.870 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=116.01
2026-03-30 09:48:16.871 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=117.17 | totalMs=117.17
2026-03-30 09:48:17.449 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:48:17.449
2026-03-30 09:48:21.040 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=09:48:21.040
2026-03-30 09:48:21.083 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=42.09
2026-03-30 09:48:21.088 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=47.66 | totalMs=47.66
2026-03-30 09:48:21.091 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=09:48:21.091
2026-03-30 09:48:21.095 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-30 09:48:21.096 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-30 09:48:21.097 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-30 09:48:21.098 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=6.88 | totalMs=6.88
2026-03-30 09:48:21.316 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=09:48:21.316
2026-03-30 09:48:21.331 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=14.69
2026-03-30 09:48:21.332 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=15.54 | totalMs=15.54
2026-03-30 09:48:21.771 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:48:21.771
2026-03-30 09:48:57.838 | step 1 | route=IT_Ticket | empId=46282 | query called at=09:48:57.838
2026-03-30 09:48:57.856 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=16.96
2026-03-30 09:48:57.864 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=7.72
2026-03-30 09:48:57.871 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=6.87
2026-03-30 09:48:57.873 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-30 09:48:57.874 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-30 09:48:57.877 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=3.24
2026-03-30 09:48:57.878 | step 3 | route=IT_Ticket | empId=46282 | apiMs=39.62 | totalMs=39.62
2026-03-30 09:48:57.878 | step 1 | route=IT_Ticket | empId=46282 | query called at=09:48:57.878
2026-03-30 09:48:57.880 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-30 09:48:57.881 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-30 09:48:57.882 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-30 09:48:57.882 | step 3 | route=IT_Ticket | empId=46282 | apiMs=3.68 | totalMs=3.68
2026-03-30 09:49:03.501 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46282 | query called at=09:49:03.501
2026-03-30 09:49:03.911 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=410.16
2026-03-30 09:49:03.915 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46282 | apiMs=413.98 | totalMs=413.98
2026-03-30 09:49:05.175 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query called at=09:49:05.175
2026-03-30 09:49:05.188 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-30 09:49:05.191 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46282 | apiMs=15.50 | totalMs=15.50
2026-03-30 09:49:25.411 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:49:25.411
2026-03-30 09:49:25.422 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-30 09:49:25.423 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-30 09:49:25.424 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-30 09:49:25.426 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-30 09:49:25.427 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-30 09:49:25.431 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.31
2026-03-30 09:49:25.431 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.64 | totalMs=19.64
2026-03-30 09:49:25.432 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:49:25.432
2026-03-30 09:49:25.433 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-30 09:49:25.434 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-30 09:49:25.435 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-30 09:49:25.435 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.81 | totalMs=3.81
2026-03-30 09:49:55.179 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:49:55.179
2026-03-30 09:49:55.240 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=59.45
2026-03-30 09:49:55.243 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=63.21 | totalMs=63.21
2026-03-30 09:49:55.369 | step 1 | route=IT_TicketPost | empId=46282 | query called at=09:49:55.369
2026-03-30 09:49:55.381 | step 2 | route=IT_TicketPost | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-03-30 09:49:55.384 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=14.99 | totalMs=14.99
2026-03-30 09:49:55.387 | step 1 | route=IT_TicketPost | empId=46282 | query called at=09:49:55.387
2026-03-30 09:49:55.416 | step 2 | route=IT_TicketPost | empId=46282 | query=IT_Ticket_Save_SPOC | queryMs=28.36
2026-03-30 09:49:55.417 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=30.61 | totalMs=30.61
2026-03-30 09:49:55.418 | step 1 | route=IT_TicketPost | empId=46282 | query called at=09:49:55.418
2026-03-30 09:49:55.420 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-03-30 09:49:55.420 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=2.41 | totalMs=2.41
2026-03-30 09:49:55.421 | step 1 | route=IT_TicketPost | empId=46282 | query called at=09:49:55.421
2026-03-30 09:49:55.422 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-30 09:49:55.422 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=1.61 | totalMs=1.61
2026-03-30 09:50:17.967 | step 1 | route=IT_Ticket | empId=46282 | query called at=09:50:17.967
2026-03-30 09:50:17.992 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=24.53
2026-03-30 09:50:18.007 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=14.15
2026-03-30 09:50:18.019 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=12.09
2026-03-30 09:50:18.025 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=4.88
2026-03-30 09:50:18.027 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-03-30 09:50:18.043 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=15.9
2026-03-30 09:50:18.043 | step 3 | route=IT_Ticket | empId=46282 | apiMs=75.72 | totalMs=75.72
2026-03-30 09:50:18.044 | step 1 | route=IT_Ticket | empId=46282 | query called at=09:50:18.044
2026-03-30 09:50:18.060 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=16.32
2026-03-30 09:50:18.062 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-30 09:50:18.079 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=16.56
2026-03-30 09:50:18.079 | step 3 | route=IT_Ticket | empId=46282 | apiMs=35.54 | totalMs=35.54
2026-03-30 09:50:59.686 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:50:59.686
2026-03-30 09:50:59.715 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=28.39
2026-03-30 09:50:59.718 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=32.02 | totalMs=32.02
2026-03-30 09:52:07.293 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:07.293
2026-03-30 09:52:07.310 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.82
2026-03-30 09:52:07.310 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.87 | totalMs=16.87
2026-03-30 09:52:07.311 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:07.311
2026-03-30 09:52:07.376 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=64.48
2026-03-30 09:52:07.389 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=77.83 | totalMs=77.83
2026-03-30 09:52:07.389 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:07.389
2026-03-30 09:52:07.398 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.75
2026-03-30 09:52:07.398 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.53 | totalMs=9.53
2026-03-30 09:52:07.399 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:07.399
2026-03-30 09:52:07.407 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.42
2026-03-30 09:52:07.407 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.18 | totalMs=8.18
2026-03-30 09:52:12.460 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:52:12.460
2026-03-30 09:52:12.489 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=27.88
2026-03-30 09:52:12.506 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.55
2026-03-30 09:52:12.522 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.1
2026-03-30 09:52:12.541 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=18.59
2026-03-30 09:52:12.563 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=20.86
2026-03-30 09:52:12.592 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=29.37
2026-03-30 09:52:12.593 | step 3 | route=IT_Ticket | empId=51415 | apiMs=132.14 | totalMs=132.14
2026-03-30 09:52:12.593 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:52:12.593
2026-03-30 09:52:12.609 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=15.75
2026-03-30 09:52:12.626 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=16.29
2026-03-30 09:52:12.643 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=16.39
2026-03-30 09:52:12.643 | step 3 | route=IT_Ticket | empId=51415 | apiMs=49.88 | totalMs=49.88
2026-03-30 09:52:37.429 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:52:37.429
2026-03-30 09:52:37.557 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=126.44
2026-03-30 09:52:37.557 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=127.52 | totalMs=127.52
2026-03-30 09:52:38.001 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:52:38.001
2026-03-30 09:52:42.552 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:52:42.552
2026-03-30 09:52:42.622 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=69.21
2026-03-30 09:52:42.640 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=88.27 | totalMs=88.27
2026-03-30 09:52:42.644 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:52:42.644
2026-03-30 09:52:42.649 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-03-30 09:52:42.650 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-30 09:52:42.652 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-30 09:52:42.652 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.49 | totalMs=7.49
2026-03-30 09:52:45.763 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:52:45.763
2026-03-30 09:52:45.793 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.18
2026-03-30 09:52:45.794 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.08 | totalMs=31.08
2026-03-30 09:52:46.325 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:52:46.325
2026-03-30 09:54:42.581 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:54:42.581
2026-03-30 09:54:42.654 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=71.93
2026-03-30 09:54:42.664 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=6.57
2026-03-30 09:54:42.674 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=7.45
2026-03-30 09:54:42.683 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=6.27
2026-03-30 09:54:42.693 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=9.31
2026-03-30 09:54:42.711 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=17.39
2026-03-30 09:54:42.711 | step 3 | route=IT_Ticket | empId=41073 | apiMs=129.60 | totalMs=129.60
2026-03-30 09:54:42.712 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:54:42.712
2026-03-30 09:54:42.719 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.31
2026-03-30 09:54:42.728 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.89
2026-03-30 09:54:42.739 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=10.18
2026-03-30 09:54:42.739 | step 3 | route=IT_Ticket | empId=41073 | apiMs=27.71 | totalMs=27.71
2026-03-30 09:55:14.861 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:55:14.861
2026-03-30 09:55:14.882 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=20.89
2026-03-30 09:55:14.883 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=21.93 | totalMs=21.93
2026-03-30 09:55:15.280 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:55:15.280
2026-03-30 10:08:58.671 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:08:58.671
2026-03-30 10:08:58.695 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=22.96
2026-03-30 10:08:58.696 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-30 10:08:58.698 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-30 10:08:58.699 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-30 10:08:58.711 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=12.34
2026-03-30 10:08:58.717 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=5.36
2026-03-30 10:08:58.717 | step 3 | route=IT_Ticket | empId=51120 | apiMs=46.10 | totalMs=46.10
2026-03-30 10:08:58.718 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:08:58.718
2026-03-30 10:08:58.736 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=17.82
2026-03-30 10:08:58.738 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-30 10:08:58.739 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-30 10:08:58.739 | step 3 | route=IT_Ticket | empId=51120 | apiMs=21.20 | totalMs=21.20
2026-03-30 10:09:14.936 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:09:14.936
2026-03-30 10:09:15.293 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=356.7
2026-03-30 10:09:15.294 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=357.54 | totalMs=357.54
2026-03-30 10:09:18.639 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:09:18.639
2026-03-30 10:09:18.652 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=13.02
2026-03-30 10:09:18.653 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=13.96 | totalMs=13.96
2026-03-30 10:10:08.268 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:10:08.268
2026-03-30 10:10:08.284 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=15.99
2026-03-30 10:10:08.287 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=19.73 | totalMs=19.73
2026-03-30 10:10:08.290 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:10:08.290
2026-03-30 10:10:08.352 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=58.63
2026-03-30 10:10:08.356 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=65.36 | totalMs=65.36
2026-03-30 10:10:08.356 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:10:08.356
2026-03-30 10:10:08.358 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-30 10:10:08.359 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.52 | totalMs=2.52
2026-03-30 10:10:09.975 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:10:09.975
2026-03-30 10:10:09.986 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-03-30 10:10:09.988 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-30 10:10:09.989 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-30 10:10:09.990 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-30 10:10:09.991 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-03-30 10:10:09.999 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=7.8
2026-03-30 10:10:10.000 | step 3 | route=IT_Ticket | empId=51120 | apiMs=25.02 | totalMs=25.02
2026-03-30 10:10:10.000 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:10:10.000
2026-03-30 10:10:10.002 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-30 10:10:10.003 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-30 10:10:10.005 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 10:10:10.005 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.66 | totalMs=4.66
2026-03-30 10:10:19.350 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:10:19.350
2026-03-30 10:10:19.780 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=429.56
2026-03-30 10:10:19.780 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=430.72 | totalMs=430.72
2026-03-30 10:10:21.454 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:10:21.454
2026-03-30 10:10:21.464 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-30 10:10:21.465 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=10.99 | totalMs=10.99
2026-03-30 10:11:12.481 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:11:12.481
2026-03-30 10:11:12.491 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-03-30 10:11:12.492 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=10.44 | totalMs=10.44
2026-03-30 10:11:12.492 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:11:12.492
2026-03-30 10:11:12.500 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=7.26
2026-03-30 10:11:12.501 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=9.60 | totalMs=9.60
2026-03-30 10:11:12.502 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:11:12.502
2026-03-30 10:11:12.504 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-30 10:11:12.504 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.41 | totalMs=2.41
2026-03-30 10:11:12.505 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:11:12.505
2026-03-30 10:11:12.506 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-03-30 10:11:12.507 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.91 | totalMs=1.91
2026-03-30 10:11:14.933 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:11:14.933
2026-03-30 10:11:14.943 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-30 10:11:14.944 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-30 10:11:14.945 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-30 10:11:14.947 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-30 10:11:14.948 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-30 10:11:14.952 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=3.46
2026-03-30 10:11:14.952 | step 3 | route=IT_Ticket | empId=51120 | apiMs=19.54 | totalMs=19.54
2026-03-30 10:11:14.953 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:11:14.953
2026-03-30 10:11:14.954 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-30 10:11:14.956 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-30 10:11:14.957 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-30 10:11:14.957 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.51 | totalMs=4.51
2026-03-30 10:16:01.225 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:16:01.225
2026-03-30 10:16:58.502 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:16:58.502
2026-03-30 10:16:58.537 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=34.4
2026-03-30 10:16:58.542 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-30 10:16:58.547 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-30 10:16:58.552 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-30 10:16:58.578 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=25.55
2026-03-30 10:16:58.580 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=2.05
2026-03-30 10:16:58.581 | step 3 | route=IT_Ticket | empId=34194 | apiMs=78.32 | totalMs=78.32
2026-03-30 10:16:58.581 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:16:58.581
2026-03-30 10:16:58.595 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=13.81
2026-03-30 10:16:58.597 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-30 10:16:58.598 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-30 10:16:58.598 | step 3 | route=IT_Ticket | empId=34194 | apiMs=17.06 | totalMs=17.06
2026-03-30 10:17:05.217 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34194 | query called at=10:17:05.217
2026-03-30 10:17:05.523 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=305.93
2026-03-30 10:17:05.527 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34194 | apiMs=309.80 | totalMs=309.80
2026-03-30 10:17:07.050 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query called at=10:17:07.050
2026-03-30 10:17:07.065 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-03-30 10:17:07.068 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34194 | apiMs=18.37 | totalMs=18.37
2026-03-30 10:17:29.101 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:17:29.101
2026-03-30 10:17:29.112 | step 2 | route=IT_TicketPost | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-30 10:17:29.115 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=14.15 | totalMs=14.15
2026-03-30 10:17:29.118 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:17:29.118
2026-03-30 10:17:29.142 | step 2 | route=IT_TicketPost | empId=34194 | query=IT_Ticket_Save_SPOC | queryMs=21.22
2026-03-30 10:17:29.146 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=27.84 | totalMs=27.84
2026-03-30 10:17:29.146 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:17:29.146
2026-03-30 10:17:29.148 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-30 10:17:29.148 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=2.05 | totalMs=2.05
2026-03-30 10:17:30.495 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:17:30.495
2026-03-30 10:17:30.505 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-30 10:17:30.507 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-30 10:17:30.508 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-30 10:17:30.510 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-30 10:17:30.512 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.72
2026-03-30 10:17:30.514 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=1.59
2026-03-30 10:17:30.514 | step 3 | route=IT_Ticket | empId=34194 | apiMs=18.87 | totalMs=18.87
2026-03-30 10:17:30.514 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:17:30.514
2026-03-30 10:17:30.516 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-30 10:17:30.517 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-30 10:17:30.518 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-30 10:17:30.519 | step 3 | route=IT_Ticket | empId=34194 | apiMs=4.45 | totalMs=4.45
2026-03-30 10:17:36.161 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:17:36.161
2026-03-30 10:17:36.172 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-30 10:17:36.176 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-30 10:17:36.180 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-30 10:17:36.184 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-30 10:17:36.185 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-30 10:17:36.187 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.62
2026-03-30 10:17:36.188 | step 3 | route=IT_Ticket | empId=21471 | apiMs=26.39 | totalMs=26.39
2026-03-30 10:17:36.188 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:17:36.188
2026-03-30 10:17:36.190 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-30 10:17:36.191 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-30 10:17:36.192 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-30 10:17:36.192 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.17 | totalMs=4.17
2026-03-30 10:17:42.715 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=10:17:42.715
2026-03-30 10:17:42.976 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=261.05
2026-03-30 10:17:42.979 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=264.81 | totalMs=264.81
2026-03-30 10:17:44.455 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=10:17:44.455
2026-03-30 10:17:44.470 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-03-30 10:17:44.473 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=17.80 | totalMs=17.80
2026-03-30 10:18:10.870 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:18:10.870
2026-03-30 10:18:10.881 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-03-30 10:18:10.882 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=11.41 | totalMs=11.41
2026-03-30 10:18:10.882 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:18:10.882
2026-03-30 10:18:10.898 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=14.86
2026-03-30 10:18:10.903 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=20.90 | totalMs=20.90
2026-03-30 10:18:10.904 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:18:10.904
2026-03-30 10:18:10.905 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-30 10:18:10.906 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=1.90 | totalMs=1.90
2026-03-30 10:18:11.134 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:18:11.134
2026-03-30 10:18:11.144 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-03-30 10:18:11.146 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-30 10:18:11.147 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-30 10:18:11.149 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-30 10:18:11.150 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-30 10:18:11.151 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.21
2026-03-30 10:18:11.152 | step 3 | route=IT_Ticket | empId=21471 | apiMs=17.73 | totalMs=17.73
2026-03-30 10:18:11.152 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:18:11.152
2026-03-30 10:18:11.154 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-30 10:18:11.155 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-30 10:18:11.156 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-30 10:18:11.156 | step 3 | route=IT_Ticket | empId=21471 | apiMs=3.77 | totalMs=3.77
2026-03-30 10:18:44.136 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=10:18:44.136
2026-03-30 10:18:44.179 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=42.61
2026-03-30 10:18:44.180 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=43.57 | totalMs=43.57
2026-03-30 10:18:44.635 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:18:44.635
2026-03-30 10:18:47.459 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=10:18:47.459
2026-03-30 10:18:47.482 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=21.9
2026-03-30 10:18:47.483 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=24.17 | totalMs=24.17
2026-03-30 10:18:47.484 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=10:18:47.484
2026-03-30 10:18:47.486 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-30 10:18:47.487 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-30 10:18:47.489 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-30 10:18:47.489 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=5.17 | totalMs=5.17
2026-03-30 10:18:47.709 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=10:18:47.709
2026-03-30 10:18:47.724 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=14.97
2026-03-30 10:18:47.725 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=15.86 | totalMs=15.86
2026-03-30 10:18:48.176 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:18:48.176
2026-03-30 10:26:11.788 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:26:11.788
2026-03-30 10:26:11.816 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=27.7
2026-03-30 10:26:11.821 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-30 10:26:11.824 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-30 10:26:11.828 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-30 10:26:11.846 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=17.55
2026-03-30 10:26:11.851 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=4.33
2026-03-30 10:26:11.851 | step 3 | route=IT_Ticket | empId=59988 | apiMs=62.78 | totalMs=62.78
2026-03-30 10:26:11.851 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:26:11.851
2026-03-30 10:26:11.868 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=16.49
2026-03-30 10:26:11.869 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-30 10:26:11.871 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-30 10:26:11.871 | step 3 | route=IT_Ticket | empId=59988 | apiMs=19.61 | totalMs=19.61
2026-03-30 10:26:36.220 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59988 | query called at=10:26:36.220
2026-03-30 10:26:36.552 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=330.84
2026-03-30 10:26:36.552 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59988 | apiMs=331.93 | totalMs=331.93
2026-03-30 10:26:37.749 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59988 | query called at=10:26:37.749
2026-03-30 10:26:37.850 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=99.82
2026-03-30 10:26:37.850 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59988 | apiMs=100.94 | totalMs=100.94
2026-03-30 10:26:39.656 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59988 | query called at=10:26:39.656
2026-03-30 10:26:40.088 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=431.77
2026-03-30 10:26:40.092 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59988 | apiMs=435.61 | totalMs=435.61
2026-03-30 10:26:45.192 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=10:26:45.192
2026-03-30 10:26:45.201 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=8.98
2026-03-30 10:26:45.202 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=9.83 | totalMs=9.83
2026-03-30 10:27:55.823 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:27:55.823
2026-03-30 10:27:55.846 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=22.51
2026-03-30 10:27:55.861 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=11.49
2026-03-30 10:27:55.869 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=5.69
2026-03-30 10:27:55.876 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=4.33
2026-03-30 10:27:55.878 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-30 10:27:55.893 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=15.32
2026-03-30 10:27:55.894 | step 3 | route=IT_Ticket | empId=59988 | apiMs=70.62 | totalMs=70.62
2026-03-30 10:27:55.894 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:27:55.894
2026-03-30 10:27:55.898 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=3.39
2026-03-30 10:27:55.902 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=3.54
2026-03-30 10:27:55.903 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-30 10:27:55.903 | step 3 | route=IT_Ticket | empId=59988 | apiMs=9.17 | totalMs=9.17
2026-03-30 10:28:15.605 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59988 | query called at=10:28:15.605
2026-03-30 10:28:16.039 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=433.09
2026-03-30 10:28:16.039 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59988 | apiMs=434.17 | totalMs=434.17
2026-03-30 10:28:28.506 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=10:28:28.506
2026-03-30 10:28:28.517 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-30 10:28:28.518 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=11.13 | totalMs=11.13
2026-03-30 10:29:22.853 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:29:22.853
2026-03-30 10:29:22.864 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-30 10:29:22.866 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-30 10:29:22.867 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-30 10:29:22.869 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-30 10:29:22.870 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-30 10:29:22.876 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=5.56
2026-03-30 10:29:22.877 | step 3 | route=IT_Ticket | empId=59988 | apiMs=23.81 | totalMs=23.81
2026-03-30 10:29:22.877 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:29:22.877
2026-03-30 10:29:22.879 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-30 10:29:22.880 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-30 10:29:22.881 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-30 10:29:22.882 | step 3 | route=IT_Ticket | empId=59988 | apiMs=4.54 | totalMs=4.54
2026-03-30 10:29:23.317 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:29:23.317
2026-03-30 10:29:23.327 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-30 10:29:23.329 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-30 10:29:23.331 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-30 10:29:23.332 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-30 10:29:23.334 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-30 10:29:23.336 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=1.91
2026-03-30 10:29:23.336 | step 3 | route=IT_Ticket | empId=59988 | apiMs=18.98 | totalMs=18.98
2026-03-30 10:29:23.337 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:29:23.337
2026-03-30 10:29:23.338 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-30 10:29:23.340 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-30 10:29:23.341 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-30 10:29:23.341 | step 3 | route=IT_Ticket | empId=59988 | apiMs=4.50 | totalMs=4.50
2026-03-30 10:29:23.812 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:29:23.812
2026-03-30 10:29:23.826 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-30 10:29:23.830 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-30 10:29:23.831 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-30 10:29:23.832 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-30 10:29:23.834 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-30 10:29:23.836 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=1.68
2026-03-30 10:29:23.836 | step 3 | route=IT_Ticket | empId=59988 | apiMs=24.50 | totalMs=24.50
2026-03-30 10:29:23.837 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:29:23.837
2026-03-30 10:29:23.838 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-30 10:29:23.839 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-30 10:29:23.840 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-30 10:29:23.841 | step 3 | route=IT_Ticket | empId=59988 | apiMs=4.03 | totalMs=4.03
2026-03-30 10:30:01.556 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:30:01.556
2026-03-30 10:30:01.620 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=62.9
2026-03-30 10:30:01.622 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=66.33 | totalMs=66.33
2026-03-30 10:30:02.152 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:30:02.152
2026-03-30 10:30:15.175 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:30:15.175
2026-03-30 10:30:15.211 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=34.51
2026-03-30 10:30:15.213 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=37.19 | totalMs=37.19
2026-03-30 10:30:15.213 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:30:15.213
2026-03-30 10:30:15.215 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-30 10:30:15.216 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-30 10:30:15.222 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.45
2026-03-30 10:30:15.223 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=9.52 | totalMs=9.52
2026-03-30 10:30:25.519 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:30:25.519
2026-03-30 10:30:25.543 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=23.44
2026-03-30 10:30:25.546 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=27.14 | totalMs=27.14
2026-03-30 10:30:26.295 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:30:26.295
2026-03-30 10:32:23.777 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:32:23.777
2026-03-30 10:32:23.812 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=34.49
2026-03-30 10:32:23.816 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-30 10:32:23.820 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-30 10:32:23.823 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-30 10:32:23.836 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=12.35
2026-03-30 10:32:23.839 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=3.14
2026-03-30 10:32:23.840 | step 3 | route=IT_Ticket | empId=59988 | apiMs=63.04 | totalMs=63.04
2026-03-30 10:32:23.840 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:32:23.840
2026-03-30 10:32:23.850 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=9.77
2026-03-30 10:32:23.851 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-30 10:32:23.852 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-30 10:32:23.853 | step 3 | route=IT_Ticket | empId=59988 | apiMs=12.60 | totalMs=12.60
2026-03-30 10:32:33.177 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59988 | query called at=10:32:33.177
2026-03-30 10:32:33.534 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=356.93
2026-03-30 10:32:33.537 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59988 | apiMs=360.66 | totalMs=360.66
2026-03-30 10:32:35.580 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=10:32:35.580
2026-03-30 10:32:35.591 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-30 10:32:35.594 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=13.46 | totalMs=13.46
2026-03-30 10:34:18.175 | step 1 | route=IT_Ticket_Report | empId=59988 | query called at=10:34:18.175
2026-03-30 10:34:18.815 | step 2 | route=IT_Ticket_Report | empId=59988 | query=kpi_it_ticket_report_page_proc | queryMs=639.91
2026-03-30 10:34:18.818 | step 3 | route=IT_Ticket_Report | empId=59988 | apiMs=643.81 | totalMs=643.81
2026-03-30 10:34:19.914 | step 4 | route=pageRenderd | empId=59988 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:34:19.914
2026-03-30 10:35:04.383 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:35:04.383
2026-03-30 10:35:04.395 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-03-30 10:35:04.399 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=3.5
2026-03-30 10:35:04.401 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-30 10:35:04.403 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-03-30 10:35:04.406 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=2.9
2026-03-30 10:35:04.418 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=11.68
2026-03-30 10:35:04.419 | step 3 | route=IT_Ticket | empId=59988 | apiMs=35.26 | totalMs=35.26
2026-03-30 10:35:04.419 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:35:04.419
2026-03-30 10:35:04.425 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=5.19
2026-03-30 10:35:04.427 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-30 10:35:04.429 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-30 10:35:04.429 | step 3 | route=IT_Ticket | empId=59988 | apiMs=9.83 | totalMs=9.83
2026-03-30 10:39:36.277 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:39:36.277
2026-03-30 10:39:36.358 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=80.03
2026-03-30 10:39:36.361 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=84.06 | totalMs=84.06
2026-03-30 10:39:45.420 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:39:45.420
2026-03-30 10:39:45.476 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=54.92
2026-03-30 10:39:45.479 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=58.71 | totalMs=58.71
2026-03-30 10:39:48.013 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:39:48.013
2026-03-30 10:39:48.039 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=25.52
2026-03-30 10:39:48.042 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=29.57 | totalMs=29.57
2026-03-30 10:39:58.877 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:39:58.877
2026-03-30 10:39:58.913 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=35.52
2026-03-30 10:39:58.914 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=36.36 | totalMs=36.36
2026-03-30 10:40:07.907 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:40:07.907
2026-03-30 10:40:07.962 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=54.36
2026-03-30 10:40:07.965 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=57.77 | totalMs=57.77
2026-03-30 10:40:12.934 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:40:12.934
2026-03-30 10:40:12.945 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-30 10:40:12.945 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=11.12 | totalMs=11.12
2026-03-30 10:40:28.694 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:40:28.694
2026-03-30 10:40:28.704 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-03-30 10:40:28.705 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=10.79 | totalMs=10.79
2026-03-30 10:42:33.544 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59988 | query called at=10:42:33.544
2026-03-30 10:42:33.599 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=54.84
2026-03-30 10:42:33.603 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59988 | apiMs=58.69 | totalMs=58.69
2026-03-30 10:42:37.175 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=10:42:37.175
2026-03-30 10:42:37.188 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-30 10:42:37.190 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=15.69 | totalMs=15.69
2026-03-30 10:46:20.207 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:46:20.207
2026-03-30 10:46:20.218 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-30 10:46:20.220 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-30 10:46:20.222 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-30 10:46:20.223 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-30 10:46:20.247 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=22.87
2026-03-30 10:46:20.252 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=4.7
2026-03-30 10:46:20.252 | step 3 | route=IT_Ticket | empId=57006 | apiMs=45.57 | totalMs=45.57
2026-03-30 10:46:20.253 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:46:20.253
2026-03-30 10:46:20.271 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=17.3
2026-03-30 10:46:20.272 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-30 10:46:20.274 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-30 10:46:20.274 | step 3 | route=IT_Ticket | empId=57006 | apiMs=21.45 | totalMs=21.45
2026-03-30 10:46:27.548 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=10:46:27.548
2026-03-30 10:46:27.595 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=45.9
2026-03-30 10:46:27.595 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=47.08 | totalMs=47.08
2026-03-30 10:46:28.844 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=10:46:28.844
2026-03-30 10:46:28.857 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-03-30 10:46:28.860 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=15.45 | totalMs=15.45
2026-03-30 10:47:17.167 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=10:47:17.167
2026-03-30 10:47:17.178 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-03-30 10:47:17.179 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=11.34 | totalMs=11.34
2026-03-30 10:47:19.073 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=10:47:19.073
2026-03-30 10:47:19.086 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-30 10:47:19.089 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=15.77 | totalMs=15.77
2026-03-30 10:47:27.048 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:47:27.048
2026-03-30 10:47:27.059 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-30 10:47:27.064 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-30 10:47:27.068 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-03-30 10:47:27.072 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-30 10:47:27.074 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=1.67
2026-03-30 10:47:27.081 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=6.97
2026-03-30 10:47:27.081 | step 3 | route=IT_Ticket | empId=59988 | apiMs=33.27 | totalMs=33.27
2026-03-30 10:47:27.082 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:47:27.082
2026-03-30 10:47:27.084 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.77
2026-03-30 10:47:27.087 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=2.91
2026-03-30 10:47:27.090 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=2.13
2026-03-30 10:47:27.090 | step 3 | route=IT_Ticket | empId=59988 | apiMs=8.09 | totalMs=8.09
2026-03-30 10:47:31.288 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:47:31.288
2026-03-30 10:47:31.299 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-30 10:47:31.301 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=13.73 | totalMs=13.73
2026-03-30 10:47:31.304 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:47:31.304
2026-03-30 10:47:31.400 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=93.12
2026-03-30 10:47:31.402 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=97.64 | totalMs=97.64
2026-03-30 10:47:31.402 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:47:31.402
2026-03-30 10:47:31.431 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.53
2026-03-30 10:47:31.431 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=29.31 | totalMs=29.31
2026-03-30 10:47:31.432 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:47:31.432
2026-03-30 10:47:31.433 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-30 10:47:31.433 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=1.63 | totalMs=1.63
2026-03-30 10:47:34.345 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59988 | query called at=10:47:34.345
2026-03-30 10:47:34.404 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=58.56
2026-03-30 10:47:34.405 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59988 | apiMs=59.53 | totalMs=59.53
2026-03-30 10:47:36.118 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:47:36.118
2026-03-30 10:47:36.129 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-30 10:47:36.133 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-30 10:47:36.137 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-30 10:47:36.138 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-30 10:47:36.140 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-30 10:47:36.146 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.59
2026-03-30 10:47:36.146 | step 3 | route=IT_Ticket | empId=57006 | apiMs=27.99 | totalMs=27.99
2026-03-30 10:47:36.146 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:47:36.146
2026-03-30 10:47:36.148 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-30 10:47:36.149 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-30 10:47:36.151 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 10:47:36.151 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.47 | totalMs=4.47
2026-03-30 10:47:36.299 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=10:47:36.299
2026-03-30 10:47:36.311 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-30 10:47:36.314 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=15.17 | totalMs=15.17
2026-03-30 10:47:43.533 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=10:47:43.533
2026-03-30 10:47:43.543 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-30 10:47:43.546 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=13.28 | totalMs=13.28
2026-03-30 10:47:47.005 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=10:47:47.005
2026-03-30 10:47:47.015 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-30 10:47:47.019 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=13.80 | totalMs=13.80
2026-03-30 10:48:13.218 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:48:13.218
2026-03-30 10:48:13.251 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=32.12
2026-03-30 10:48:13.258 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=6.58
2026-03-30 10:48:13.267 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=8.55
2026-03-30 10:48:13.275 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=8.4
2026-03-30 10:48:13.284 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=8.68
2026-03-30 10:48:13.304 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=19.25
2026-03-30 10:48:13.304 | step 3 | route=IT_Ticket | empId=59988 | apiMs=86.39 | totalMs=86.39
2026-03-30 10:48:13.305 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:48:13.305
2026-03-30 10:48:13.313 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=7.68
2026-03-30 10:48:13.322 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=8.54
2026-03-30 10:48:13.331 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=8.57
2026-03-30 10:48:13.331 | step 3 | route=IT_Ticket | empId=59988 | apiMs=26.23 | totalMs=26.23
2026-03-30 10:48:20.255 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59988 | query called at=10:48:20.255
2026-03-30 10:48:20.311 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=54.59
2026-03-30 10:48:20.314 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59988 | apiMs=58.16 | totalMs=58.16
2026-03-30 10:48:23.151 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=10:48:23.151
2026-03-30 10:48:23.161 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-30 10:48:23.162 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=10.62 | totalMs=10.62
2026-03-30 10:48:43.740 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query called at=10:48:43.740
2026-03-30 10:48:43.751 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-30 10:48:43.752 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59988 | apiMs=11.80 | totalMs=11.80
2026-03-30 10:49:35.606 | step 1 | route=IT_TicketPost | empId=59988 | query called at=10:49:35.606
2026-03-30 10:49:35.621 | step 2 | route=IT_TicketPost | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=14.34
2026-03-30 10:49:35.624 | step 3 | route=IT_TicketPost | empId=59988 | apiMs=18.17 | totalMs=18.17
2026-03-30 10:49:35.627 | step 1 | route=IT_TicketPost | empId=59988 | query called at=10:49:35.627
2026-03-30 10:49:35.653 | step 2 | route=IT_TicketPost | empId=59988 | query=IT_Ticket_Save_SPOC | queryMs=23.63
2026-03-30 10:49:35.655 | step 3 | route=IT_TicketPost | empId=59988 | apiMs=28.23 | totalMs=28.23
2026-03-30 10:49:35.655 | step 1 | route=IT_TicketPost | empId=59988 | query called at=10:49:35.655
2026-03-30 10:49:35.658 | step 2 | route=IT_TicketPost | empId=59988 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-30 10:49:35.658 | step 3 | route=IT_TicketPost | empId=59988 | apiMs=2.47 | totalMs=2.47
2026-03-30 10:49:35.658 | step 1 | route=IT_TicketPost | empId=59988 | query called at=10:49:35.658
2026-03-30 10:49:35.660 | step 2 | route=IT_TicketPost | empId=59988 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-30 10:49:35.660 | step 3 | route=IT_TicketPost | empId=59988 | apiMs=1.91 | totalMs=1.91
2026-03-30 10:49:37.790 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:49:37.790
2026-03-30 10:49:37.800 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-30 10:49:37.802 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-30 10:49:37.803 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-30 10:49:37.805 | step 2 | route=IT_Ticket | empId=59988 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-30 10:49:37.807 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-30 10:49:37.812 | step 2 | route=IT_Ticket | empId=59988 | query=VMS_Comp_login_proc | queryMs=5.35
2026-03-30 10:49:37.813 | step 3 | route=IT_Ticket | empId=59988 | apiMs=22.90 | totalMs=22.90
2026-03-30 10:49:37.813 | step 1 | route=IT_Ticket | empId=59988 | query called at=10:49:37.813
2026-03-30 10:49:37.815 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-30 10:49:37.816 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 10:49:37.817 | step 2 | route=IT_Ticket | empId=59988 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-30 10:49:37.818 | step 3 | route=IT_Ticket | empId=59988 | apiMs=4.58 | totalMs=4.58
2026-03-30 11:16:06.935 | step 1 | route=IT_Ticket | empId=61619 | query called at=11:16:06.935
2026-03-30 11:16:06.971 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=35.72
2026-03-30 11:16:06.973 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-30 11:16:06.975 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-30 11:16:06.976 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-30 11:16:06.999 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_it_Ticket_Details | queryMs=23.12
2026-03-30 11:16:07.005 | step 2 | route=IT_Ticket | empId=61619 | query=VMS_Comp_login_proc | queryMs=5.08
2026-03-30 11:16:07.005 | step 3 | route=IT_Ticket | empId=61619 | apiMs=70.25 | totalMs=70.25
2026-03-30 11:16:07.006 | step 1 | route=IT_Ticket | empId=61619 | query called at=11:16:07.006
2026-03-30 11:16:07.024 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=17.85
2026-03-30 11:16:07.025 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-30 11:16:07.027 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-30 11:16:07.027 | step 3 | route=IT_Ticket | empId=61619 | apiMs=21.28 | totalMs=21.28
2026-03-30 11:17:18.978 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61619 | query called at=11:17:18.978
2026-03-30 11:17:19.416 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=437.01
2026-03-30 11:17:19.416 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61619 | apiMs=438.01 | totalMs=438.01
2026-03-30 11:17:29.329 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61619 | query called at=11:17:29.329
2026-03-30 11:17:29.341 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=11.07
2026-03-30 11:17:29.341 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61619 | apiMs=11.99 | totalMs=11.99
2026-03-30 11:19:34.353 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:19:34.353
2026-03-30 11:19:34.363 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-03-30 11:19:34.367 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-30 11:19:34.371 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-30 11:19:34.374 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-30 11:19:34.376 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-30 11:19:34.377 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=1.26
2026-03-30 11:19:34.378 | step 3 | route=IT_Ticket | empId=19639 | apiMs=24.62 | totalMs=24.62
2026-03-30 11:19:34.378 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:19:34.378
2026-03-30 11:19:34.379 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-30 11:19:34.381 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-30 11:19:34.382 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-30 11:19:34.382 | step 3 | route=IT_Ticket | empId=19639 | apiMs=4.25 | totalMs=4.25
2026-03-30 11:19:48.234 | step 1 | route=HW_TicketFun | empId= | query called at=11:19:48.234
2026-03-30 11:19:48.382 | step 2 | route=HW_TicketFun | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=146.93
2026-03-30 11:19:48.385 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=150.73 | totalMs=150.73
2026-03-30 11:19:49.386 | step 1 | route=HW_TicketFun | empId= | query called at=11:19:49.386
2026-03-30 11:19:49.399 | step 2 | route=HW_TicketFun | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=9.56
2026-03-30 11:19:49.401 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.16 | totalMs=15.16
2026-03-30 11:20:39.526 | step 1 | route=HW_TicketPost | empId=19639 | query called at=11:20:39.526
2026-03-30 11:20:39.554 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=27.4
2026-03-30 11:20:39.557 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=31.28 | totalMs=31.28
2026-03-30 11:20:39.560 | step 1 | route=HW_TicketPost | empId=19639 | query called at=11:20:39.560
2026-03-30 11:20:39.564 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-03-30 11:20:39.565 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=4.75 | totalMs=4.75
2026-03-30 11:20:39.565 | step 1 | route=HW_TicketPost | empId=19639 | query called at=11:20:39.565
2026-03-30 11:20:39.567 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-30 11:20:39.567 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=2.07 | totalMs=2.07
2026-03-30 11:20:39.568 | step 1 | route=HW_TicketPost | empId=19639 | query called at=11:20:39.568
2026-03-30 11:20:39.607 | step 2 | route=HW_TicketPost | empId=19639 | query=hw_ticket_save_proc_kpi | queryMs=38.78
2026-03-30 11:20:39.609 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=41.54 | totalMs=41.54
2026-03-30 11:20:45.621 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:20:45.621
2026-03-30 11:20:45.632 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-30 11:20:45.636 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-30 11:20:45.640 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-30 11:20:45.641 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-30 11:20:45.643 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-30 11:20:45.645 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=1.87
2026-03-30 11:20:45.645 | step 3 | route=IT_Ticket | empId=19639 | apiMs=23.79 | totalMs=23.79
2026-03-30 11:20:45.646 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:20:45.646
2026-03-30 11:20:45.647 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-30 11:20:45.648 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-30 11:20:45.650 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-30 11:20:45.650 | step 3 | route=IT_Ticket | empId=19639 | apiMs=4.43 | totalMs=4.43
2026-03-30 11:20:48.694 | step 1 | route=IT_Ticket_Report | empId=19639 | query called at=11:20:48.694
2026-03-30 11:20:49.095 | step 2 | route=IT_Ticket_Report | empId=19639 | query=kpi_it_ticket_report_page_proc | queryMs=400.65
2026-03-30 11:20:49.098 | step 3 | route=IT_Ticket_Report | empId=19639 | apiMs=404.41 | totalMs=404.41
2026-03-30 11:20:49.497 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:20:49.497
2026-03-30 11:23:07.327 | step 1 | route=IT_TicketPost | empId=61619 | query called at=11:23:07.327
2026-03-30 11:23:07.351 | step 2 | route=IT_TicketPost | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=23.91
2026-03-30 11:23:07.354 | step 3 | route=IT_TicketPost | empId=61619 | apiMs=27.73 | totalMs=27.73
2026-03-30 11:23:07.357 | step 1 | route=IT_TicketPost | empId=61619 | query called at=11:23:07.357
2026-03-30 11:23:07.399 | step 2 | route=IT_TicketPost | empId=61619 | query=IT_Ticket_Save_SPOC | queryMs=39.77
2026-03-30 11:23:07.403 | step 3 | route=IT_TicketPost | empId=61619 | apiMs=45.54 | totalMs=45.54
2026-03-30 11:23:07.403 | step 1 | route=IT_TicketPost | empId=61619 | query called at=11:23:07.403
2026-03-30 11:23:07.405 | step 2 | route=IT_TicketPost | empId=61619 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-30 11:23:07.406 | step 3 | route=IT_TicketPost | empId=61619 | apiMs=2.68 | totalMs=2.68
2026-03-30 11:23:07.655 | step 1 | route=IT_Ticket | empId=61619 | query called at=11:23:07.655
2026-03-30 11:23:07.669 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=13.38
2026-03-30 11:23:07.670 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-30 11:23:07.672 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-30 11:23:07.673 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-30 11:23:07.675 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-30 11:23:07.677 | step 2 | route=IT_Ticket | empId=61619 | query=VMS_Comp_login_proc | queryMs=2.1
2026-03-30 11:23:07.677 | step 3 | route=IT_Ticket | empId=61619 | apiMs=22.67 | totalMs=22.67
2026-03-30 11:23:07.678 | step 1 | route=IT_Ticket | empId=61619 | query called at=11:23:07.678
2026-03-30 11:23:07.679 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-30 11:23:07.681 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-30 11:23:07.682 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-30 11:23:07.683 | step 3 | route=IT_Ticket | empId=61619 | apiMs=4.71 | totalMs=4.71
2026-03-30 11:25:22.309 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:25:22.309
2026-03-30 11:25:37.213 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:25:37.213
2026-03-30 11:25:37.224 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-30 11:25:37.226 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-30 11:25:37.227 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-30 11:25:37.229 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-30 11:25:37.230 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-30 11:25:37.233 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.97
2026-03-30 11:25:37.233 | step 3 | route=IT_Ticket | empId=21471 | apiMs=19.68 | totalMs=19.68
2026-03-30 11:25:37.233 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:25:37.233
2026-03-30 11:25:37.235 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-30 11:25:37.237 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-30 11:25:37.238 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-30 11:25:37.238 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.76 | totalMs=4.76
2026-03-30 11:25:44.179 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=11:25:44.179
2026-03-30 11:25:44.403 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=223.41
2026-03-30 11:25:44.404 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=224.48 | totalMs=224.48
2026-03-30 11:25:46.037 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=11:25:46.037
2026-03-30 11:25:46.050 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=12.39
2026-03-30 11:25:46.053 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=15.89 | totalMs=15.89
2026-03-30 11:27:25.849 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:27:25.849
2026-03-30 11:27:25.859 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-03-30 11:27:25.863 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=13.38 | totalMs=13.38
2026-03-30 11:27:25.865 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:27:25.865
2026-03-30 11:27:25.885 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=17.04
2026-03-30 11:27:25.887 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=21.95 | totalMs=21.95
2026-03-30 11:27:25.888 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:27:25.888
2026-03-30 11:27:25.890 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-30 11:27:25.890 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=2.03 | totalMs=2.03
2026-03-30 11:27:25.890 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:27:25.890
2026-03-30 11:27:25.892 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-30 11:27:25.892 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=1.56 | totalMs=1.56
2026-03-30 11:27:26.123 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:27:26.123
2026-03-30 11:27:26.133 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-03-30 11:27:26.135 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-30 11:27:26.136 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-30 11:27:26.137 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-30 11:27:26.139 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-30 11:27:26.141 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.42
2026-03-30 11:27:26.141 | step 3 | route=IT_Ticket | empId=21471 | apiMs=17.34 | totalMs=17.34
2026-03-30 11:27:26.141 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:27:26.141
2026-03-30 11:27:26.143 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-30 11:27:26.144 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-30 11:27:26.145 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-30 11:27:26.146 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.34 | totalMs=4.34
2026-03-30 11:27:45.580 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:27:45.580
2026-03-30 11:27:45.620 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=39.06
2026-03-30 11:27:45.620 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=40.10 | totalMs=40.10
2026-03-30 11:27:46.088 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:27:46.088
2026-03-30 11:28:51.032 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:28:51.032
2026-03-30 11:28:51.047 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=15.28
2026-03-30 11:28:51.050 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=18.63 | totalMs=18.63
2026-03-30 11:28:51.503 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:28:51.503
2026-03-30 11:46:37.978 | step 1 | route=Ticket_SPOC_Approve | empId=38719 | query called at=11:46:37.978
2026-03-30 11:46:38.013 | step 2 | route=Ticket_SPOC_Approve | empId=38719 | query=IT_TIcket_SPOCApp_Report | queryMs=35.07
2026-03-30 11:46:38.014 | step 3 | route=Ticket_SPOC_Approve | empId=38719 | apiMs=36.03 | totalMs=36.03
2026-03-30 11:46:38.479 | step 4 | route=pageRenderd | empId=38719 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:46:38.479
2026-03-30 11:46:57.709 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:46:57.709
2026-03-30 11:46:57.742 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=33.4
2026-03-30 11:46:57.745 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.86
2026-03-30 11:46:57.747 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-30 11:46:57.748 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-30 11:46:57.770 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=22
2026-03-30 11:46:57.776 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.48
2026-03-30 11:46:57.776 | step 3 | route=IT_Ticket | empId=57006 | apiMs=67.92 | totalMs=67.92
2026-03-30 11:46:57.777 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:46:57.777
2026-03-30 11:46:57.794 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=17.26
2026-03-30 11:46:57.796 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 11:46:57.797 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-30 11:46:57.797 | step 3 | route=IT_Ticket | empId=57006 | apiMs=20.53 | totalMs=20.53
2026-03-30 11:47:02.508 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=11:47:02.508
2026-03-30 11:47:02.817 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=305.97
2026-03-30 11:47:02.819 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=311.54 | totalMs=311.54
2026-03-30 11:47:04.260 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=11:47:04.260
2026-03-30 11:47:04.275 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.63
2026-03-30 11:47:04.278 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=17.14 | totalMs=17.14
2026-03-30 11:48:41.296 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:48:41.296
2026-03-30 11:48:41.307 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-30 11:48:41.310 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=14.19 | totalMs=14.19
2026-03-30 11:48:41.313 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:48:41.313
2026-03-30 11:48:41.348 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=32.67
2026-03-30 11:48:41.350 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=37.25 | totalMs=37.25
2026-03-30 11:48:41.351 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:48:41.351
2026-03-30 11:48:41.353 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-30 11:48:41.353 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.48 | totalMs=2.48
2026-03-30 11:48:43.034 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:48:43.034
2026-03-30 11:48:43.045 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-30 11:48:43.049 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-30 11:48:43.053 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-30 11:48:43.054 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-30 11:48:43.056 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-30 11:48:43.061 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.56
2026-03-30 11:48:43.062 | step 3 | route=IT_Ticket | empId=57006 | apiMs=27.31 | totalMs=27.31
2026-03-30 11:48:43.062 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:48:43.062
2026-03-30 11:48:43.064 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.67
2026-03-30 11:48:43.066 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-30 11:48:43.067 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-30 11:48:43.067 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.92 | totalMs=4.92
2026-03-30 11:48:48.575 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=11:48:48.575
2026-03-30 11:48:48.597 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=21.55
2026-03-30 11:48:48.597 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=22.59 | totalMs=22.59
2026-03-30 11:48:49.147 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:48:49.147
2026-03-30 11:48:54.472 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=11:48:54.472
2026-03-30 11:48:54.513 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=40.69
2026-03-30 11:48:54.527 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=11.65
2026-03-30 11:48:54.529 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=57.74 | totalMs=57.74
2026-03-30 11:48:54.530 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=11:48:54.530
2026-03-30 11:48:54.532 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-30 11:48:54.533 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-30 11:48:54.535 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-30 11:48:54.535 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=5.29 | totalMs=5.29
2026-03-30 11:48:56.439 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=11:48:56.439
2026-03-30 11:48:56.443 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-03-30 11:48:56.447 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-30 11:48:56.451 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-30 11:48:56.451 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=11.92 | totalMs=11.92
2026-03-30 11:48:57.641 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=11:48:57.641
2026-03-30 11:48:57.656 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=14.36
2026-03-30 11:48:57.656 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=15.24 | totalMs=15.24
2026-03-30 11:48:58.072 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:48:58.072
2026-03-30 11:52:01.583 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=11:52:01.583
2026-03-30 11:52:01.677 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=92.79
2026-03-30 11:52:01.680 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=96.37 | totalMs=96.37
2026-03-30 11:52:02.621 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:02.621
2026-03-30 11:52:05.565 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=11:52:05.565
2026-03-30 11:52:05.598 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=32.48
2026-03-30 11:52:05.601 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=35.98 | totalMs=35.98
2026-03-30 11:52:06.689 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:06.689
2026-03-30 11:52:32.116 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=11:52:32.116
2026-03-30 11:52:32.153 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=36.43
2026-03-30 11:52:32.158 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=41.66 | totalMs=41.66
2026-03-30 11:52:32.161 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=11:52:32.161
2026-03-30 11:52:32.165 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-03-30 11:52:32.167 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-30 11:52:32.168 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-30 11:52:32.168 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=7.49 | totalMs=7.49
2026-03-30 11:52:34.913 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=11:52:34.913
2026-03-30 11:52:34.931 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=18.02
2026-03-30 11:52:34.931 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=18.89 | totalMs=18.89
2026-03-30 11:52:35.730 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:35.730
2026-03-30 11:52:43.355 | step 1 | route=IT_Ticket | empId=60844 | query called at=11:52:43.355
2026-03-30 11:52:43.381 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=24.68
2026-03-30 11:52:43.383 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-03-30 11:52:43.384 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-30 11:52:43.386 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-30 11:52:43.407 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=20.79
2026-03-30 11:52:43.411 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=3.81
2026-03-30 11:52:43.412 | step 3 | route=IT_Ticket | empId=60844 | apiMs=56.07 | totalMs=56.07
2026-03-30 11:52:43.412 | step 1 | route=IT_Ticket | empId=60844 | query called at=11:52:43.412
2026-03-30 11:52:43.423 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=10.91
2026-03-30 11:52:43.424 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-30 11:52:43.427 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.87
2026-03-30 11:52:43.427 | step 3 | route=IT_Ticket | empId=60844 | apiMs=14.93 | totalMs=14.93
2026-03-30 11:52:54.242 | step 1 | route=HW_TicketFun | empId= | query called at=11:52:54.242
2026-03-30 11:52:54.260 | step 2 | route=HW_TicketFun | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=16.98
2026-03-30 11:52:54.260 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.17 | totalMs=18.17
2026-03-30 11:53:10.082 | step 1 | route=HW_TicketPost | empId=60844 | query called at=11:53:10.082
2026-03-30 11:53:10.173 | step 2 | route=HW_TicketPost | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=90.12
2026-03-30 11:53:10.176 | step 3 | route=HW_TicketPost | empId=60844 | apiMs=93.66 | totalMs=93.66
2026-03-30 11:53:10.178 | step 1 | route=HW_TicketPost | empId=60844 | query called at=11:53:10.178
2026-03-30 11:53:10.183 | step 2 | route=HW_TicketPost | empId=60844 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.39
2026-03-30 11:53:10.184 | step 3 | route=HW_TicketPost | empId=60844 | apiMs=5.24 | totalMs=5.24
2026-03-30 11:53:10.184 | step 1 | route=HW_TicketPost | empId=60844 | query called at=11:53:10.184
2026-03-30 11:53:10.188 | step 2 | route=HW_TicketPost | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=3.13
2026-03-30 11:53:10.188 | step 3 | route=HW_TicketPost | empId=60844 | apiMs=3.92 | totalMs=3.92
2026-03-30 11:53:10.189 | step 1 | route=HW_TicketPost | empId=60844 | query called at=11:53:10.189
2026-03-30 11:53:10.219 | step 2 | route=HW_TicketPost | empId=60844 | query=hw_ticket_save_proc_kpi | queryMs=30.28
2026-03-30 11:53:10.225 | step 3 | route=HW_TicketPost | empId=60844 | apiMs=36.65 | totalMs=36.65
2026-03-30 11:53:14.477 | step 1 | route=IT_Ticket | empId=60844 | query called at=11:53:14.477
2026-03-30 11:53:14.487 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-30 11:53:14.489 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-30 11:53:14.490 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-30 11:53:14.491 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-30 11:53:14.493 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-30 11:53:14.495 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=1.71
2026-03-30 11:53:14.495 | step 3 | route=IT_Ticket | empId=60844 | apiMs=18.18 | totalMs=18.18
2026-03-30 11:53:14.496 | step 1 | route=IT_Ticket | empId=60844 | query called at=11:53:14.496
2026-03-30 11:53:14.497 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-30 11:53:14.499 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-30 11:53:14.500 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-30 11:53:14.500 | step 3 | route=IT_Ticket | empId=60844 | apiMs=4.19 | totalMs=4.19
2026-03-30 11:54:37.049 | step 1 | route=IT_Ticket | empId=233 | query called at=11:54:37.049
2026-03-30 11:54:37.060 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-30 11:54:37.064 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-30 11:54:37.068 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-30 11:54:37.069 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-30 11:54:37.070 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-03-30 11:54:37.073 | step 2 | route=IT_Ticket | empId=233 | query=VMS_Comp_login_proc | queryMs=1.86
2026-03-30 11:54:37.073 | step 3 | route=IT_Ticket | empId=233 | apiMs=23.76 | totalMs=23.76
2026-03-30 11:54:37.073 | step 1 | route=IT_Ticket | empId=233 | query called at=11:54:37.073
2026-03-30 11:54:37.075 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-30 11:54:37.076 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-30 11:54:37.078 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-30 11:54:37.078 | step 3 | route=IT_Ticket | empId=233 | apiMs=4.48 | totalMs=4.48
2026-03-30 11:54:37.257 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:54:37.257
2026-03-30 11:54:46.101 | step 1 | route=Ticket_Entry_SPOC_Module | empId=233 | query called at=11:54:46.101
2026-03-30 11:54:46.239 | step 2 | route=Ticket_Entry_SPOC_Module | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=137.18
2026-03-30 11:54:46.242 | step 3 | route=Ticket_Entry_SPOC_Module | empId=233 | apiMs=140.66 | totalMs=140.66
2026-03-30 11:54:49.197 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=233 | query called at=11:54:49.197
2026-03-30 11:54:49.232 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=31.92
2026-03-30 11:54:49.235 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=233 | apiMs=37.74 | totalMs=37.74
2026-03-30 11:55:37.392 | step 1 | route=IT_Ticket | empId=62152 | query called at=11:55:37.392
2026-03-30 11:55:37.403 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-30 11:55:37.407 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-30 11:55:37.410 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-30 11:55:37.414 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-30 11:55:37.415 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-30 11:55:37.417 | step 2 | route=IT_Ticket | empId=62152 | query=VMS_Comp_login_proc | queryMs=1.72
2026-03-30 11:55:37.418 | step 3 | route=IT_Ticket | empId=62152 | apiMs=25.86 | totalMs=25.86
2026-03-30 11:55:37.418 | step 1 | route=IT_Ticket | empId=62152 | query called at=11:55:37.418
2026-03-30 11:55:37.420 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-30 11:55:37.421 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-30 11:55:37.422 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-30 11:55:37.422 | step 3 | route=IT_Ticket | empId=62152 | apiMs=4.15 | totalMs=4.15
2026-03-30 11:55:48.871 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62152 | query called at=11:55:48.871
2026-03-30 11:55:49.179 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=307.87
2026-03-30 11:55:49.182 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62152 | apiMs=311.45 | totalMs=311.45
2026-03-30 11:55:51.311 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62152 | query called at=11:55:51.311
2026-03-30 11:55:51.323 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-03-30 11:55:51.326 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62152 | apiMs=14.98 | totalMs=14.98
2026-03-30 11:56:14.681 | step 1 | route=IT_TicketPost | empId=62152 | query called at=11:56:14.681
2026-03-30 11:56:14.692 | step 2 | route=IT_TicketPost | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-03-30 11:56:14.695 | step 3 | route=IT_TicketPost | empId=62152 | apiMs=13.76 | totalMs=13.76
2026-03-30 11:56:14.698 | step 1 | route=IT_TicketPost | empId=62152 | query called at=11:56:14.698
2026-03-30 11:56:14.742 | step 2 | route=IT_TicketPost | empId=62152 | query=IT_Ticket_Save_SPOC | queryMs=41.56
2026-03-30 11:56:14.744 | step 3 | route=IT_TicketPost | empId=62152 | apiMs=46.15 | totalMs=46.15
2026-03-30 11:56:14.744 | step 1 | route=IT_TicketPost | empId=62152 | query called at=11:56:14.744
2026-03-30 11:56:14.746 | step 2 | route=IT_TicketPost | empId=62152 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-03-30 11:56:14.746 | step 3 | route=IT_TicketPost | empId=62152 | apiMs=2.25 | totalMs=2.25
2026-03-30 11:56:15.962 | step 1 | route=IT_Ticket | empId=62152 | query called at=11:56:15.962
2026-03-30 11:56:15.972 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-03-30 11:56:15.973 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-30 11:56:15.975 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-30 11:56:15.977 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=1.72
2026-03-30 11:56:15.978 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-30 11:56:15.981 | step 2 | route=IT_Ticket | empId=62152 | query=VMS_Comp_login_proc | queryMs=1.92
2026-03-30 11:56:15.981 | step 3 | route=IT_Ticket | empId=62152 | apiMs=18.84 | totalMs=18.84
2026-03-30 11:56:15.981 | step 1 | route=IT_Ticket | empId=62152 | query called at=11:56:15.981
2026-03-30 11:56:15.983 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-30 11:56:15.985 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 11:56:15.986 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-30 11:56:15.986 | step 3 | route=IT_Ticket | empId=62152 | apiMs=4.67 | totalMs=4.67
2026-03-30 11:57:02.132 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:57:02.132
2026-03-30 11:57:02.144 | step 2 | route=IT_TicketPost | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-03-30 11:57:02.147 | step 3 | route=IT_TicketPost | empId=233 | apiMs=15.12 | totalMs=15.12
2026-03-30 11:57:02.150 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:57:02.150
2026-03-30 11:57:02.188 | step 2 | route=IT_TicketPost | empId=233 | query=IT_Ticket_Save_SPOC | queryMs=35.48
2026-03-30 11:57:02.190 | step 3 | route=IT_TicketPost | empId=233 | apiMs=40.17 | totalMs=40.17
2026-03-30 11:57:02.191 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:57:02.191
2026-03-30 11:57:02.194 | step 2 | route=IT_TicketPost | empId=233 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.76
2026-03-30 11:57:02.194 | step 3 | route=IT_TicketPost | empId=233 | apiMs=3.52 | totalMs=3.52
2026-03-30 11:57:02.195 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:57:02.195
2026-03-30 11:57:02.196 | step 2 | route=IT_TicketPost | empId=233 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-30 11:57:02.196 | step 3 | route=IT_TicketPost | empId=233 | apiMs=1.67 | totalMs=1.67
2026-03-30 11:57:04.913 | step 1 | route=IT_Ticket | empId=233 | query called at=11:57:04.913
2026-03-30 11:57:04.926 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-03-30 11:57:04.931 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-30 11:57:04.932 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-30 11:57:04.933 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-30 11:57:04.935 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-30 11:57:04.937 | step 2 | route=IT_Ticket | empId=233 | query=VMS_Comp_login_proc | queryMs=1.86
2026-03-30 11:57:04.937 | step 3 | route=IT_Ticket | empId=233 | apiMs=23.79 | totalMs=23.79
2026-03-30 11:57:04.938 | step 1 | route=IT_Ticket | empId=233 | query called at=11:57:04.938
2026-03-30 11:57:04.939 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-30 11:57:04.940 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-30 11:57:04.942 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-30 11:57:04.942 | step 3 | route=IT_Ticket | empId=233 | apiMs=4.22 | totalMs=4.22
2026-03-30 12:04:24.577 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:04:24.577
2026-03-30 12:04:24.588 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-30 12:04:24.592 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-03-30 12:04:24.601 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=6.6
2026-03-30 12:04:24.610 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=5.81
2026-03-30 12:04:24.619 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=8.62
2026-03-30 12:04:24.628 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=9.39
2026-03-30 12:04:24.629 | step 3 | route=IT_Ticket | empId=21248 | apiMs=51.92 | totalMs=51.92
2026-03-30 12:04:24.629 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:04:24.629
2026-03-30 12:04:24.681 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=51.55
2026-03-30 12:04:24.689 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=7
2026-03-30 12:04:24.707 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=17.67
2026-03-30 12:04:24.707 | step 3 | route=IT_Ticket | empId=21248 | apiMs=77.71 | totalMs=77.71
2026-03-30 12:04:55.969 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=12:04:55.969
2026-03-30 12:04:56.222 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=252.38
2026-03-30 12:04:56.225 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=256.02 | totalMs=256.02
2026-03-30 12:05:00.889 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=12:05:00.889
2026-03-30 12:05:00.928 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=38.68
2026-03-30 12:05:00.931 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=42.42 | totalMs=42.42
2026-03-30 12:06:18.055 | step 1 | route=IT_Ticket | empId=46020 | query called at=12:06:18.055
2026-03-30 12:06:18.065 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-03-30 12:06:18.101 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=31.84
2026-03-30 12:06:18.105 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-30 12:06:18.109 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-30 12:06:18.110 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-30 12:06:18.112 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=1.71
2026-03-30 12:06:18.113 | step 3 | route=IT_Ticket | empId=46020 | apiMs=58.11 | totalMs=58.11
2026-03-30 12:06:18.113 | step 1 | route=IT_Ticket | empId=46020 | query called at=12:06:18.113
2026-03-30 12:06:18.115 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-30 12:06:18.117 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-30 12:06:18.118 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-30 12:06:18.119 | step 3 | route=IT_Ticket | empId=46020 | apiMs=5.33 | totalMs=5.33
2026-03-30 12:06:41.748 | step 1 | route=HW_TicketFun | empId= | query called at=12:06:41.748
2026-03-30 12:06:41.779 | step 2 | route=HW_TicketFun | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=29.11
2026-03-30 12:06:41.782 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=33.41 | totalMs=33.41
2026-03-30 12:07:22.213 | step 1 | route=HW_TicketPost | empId=46020 | query called at=12:07:22.213
2026-03-30 12:07:22.242 | step 2 | route=HW_TicketPost | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=28.74
2026-03-30 12:07:22.243 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=29.67 | totalMs=29.67
2026-03-30 12:07:22.243 | step 1 | route=HW_TicketPost | empId=46020 | query called at=12:07:22.243
2026-03-30 12:07:22.246 | step 2 | route=HW_TicketPost | empId=46020 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.34
2026-03-30 12:07:22.246 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=3.05 | totalMs=3.05
2026-03-30 12:07:22.247 | step 1 | route=HW_TicketPost | empId=46020 | query called at=12:07:22.247
2026-03-30 12:07:22.248 | step 2 | route=HW_TicketPost | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-30 12:07:22.249 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=2.05 | totalMs=2.05
2026-03-30 12:07:22.249 | step 1 | route=HW_TicketPost | empId=46020 | query called at=12:07:22.249
2026-03-30 12:07:22.268 | step 2 | route=HW_TicketPost | empId=46020 | query=hw_ticket_save_proc_kpi | queryMs=18.63
2026-03-30 12:07:22.270 | step 3 | route=HW_TicketPost | empId=46020 | apiMs=21.11 | totalMs=21.11
2026-03-30 12:07:22.496 | step 1 | route=IT_Ticket | empId=46020 | query called at=12:07:22.496
2026-03-30 12:07:22.507 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-03-30 12:07:22.510 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=2.59
2026-03-30 12:07:22.512 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-30 12:07:22.514 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-30 12:07:22.516 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-30 12:07:22.555 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=39.21
2026-03-30 12:07:22.556 | step 3 | route=IT_Ticket | empId=46020 | apiMs=59.77 | totalMs=59.77
2026-03-30 12:07:22.556 | step 1 | route=IT_Ticket | empId=46020 | query called at=12:07:22.556
2026-03-30 12:07:22.559 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=3.06
2026-03-30 12:07:22.562 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=2.64
2026-03-30 12:07:22.565 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=2.24
2026-03-30 12:07:22.565 | step 3 | route=IT_Ticket | empId=46020 | apiMs=9.39 | totalMs=9.39
2026-03-30 12:08:31.576 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:08:31.576
2026-03-30 12:08:31.593 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=16.71
2026-03-30 12:08:31.596 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=20.38 | totalMs=20.38
2026-03-30 12:08:31.610 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:08:31.610
2026-03-30 12:08:31.662 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=52.22
2026-03-30 12:08:31.677 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=67.10 | totalMs=67.10
2026-03-30 12:08:31.677 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:08:31.677
2026-03-30 12:08:31.687 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.04
2026-03-30 12:08:31.687 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=9.83 | totalMs=9.83
2026-03-30 12:08:32.847 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:08:32.847
2026-03-30 12:08:32.857 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-30 12:08:32.860 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-03-30 12:08:32.861 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-30 12:08:32.863 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-30 12:08:32.865 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-30 12:08:32.867 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=2.12
2026-03-30 12:08:32.867 | step 3 | route=IT_Ticket | empId=21248 | apiMs=20.82 | totalMs=20.82
2026-03-30 12:08:32.868 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:08:32.868
2026-03-30 12:08:32.870 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-30 12:08:32.871 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-30 12:08:32.873 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-30 12:08:32.873 | step 3 | route=IT_Ticket | empId=21248 | apiMs=5.37 | totalMs=5.37
2026-03-30 12:10:11.905 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:10:11.905
2026-03-30 12:10:11.916 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-03-30 12:10:11.921 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.78
2026-03-30 12:10:11.925 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-30 12:10:11.929 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-30 12:10:11.931 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.75
2026-03-30 12:10:11.934 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=2.9
2026-03-30 12:10:11.935 | step 3 | route=IT_Ticket | empId=49869 | apiMs=29.62 | totalMs=29.62
2026-03-30 12:10:11.935 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:10:11.935
2026-03-30 12:10:11.937 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-30 12:10:11.938 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-30 12:10:11.940 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-30 12:10:11.940 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.41 | totalMs=5.41
2026-03-30 12:10:16.152 | step 1 | route=IT_Ticket | empId=12379 | query called at=12:10:16.152
2026-03-30 12:10:16.163 | step 2 | route=IT_Ticket | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-30 12:10:16.165 | step 2 | route=IT_Ticket | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-30 12:10:16.166 | step 2 | route=IT_Ticket | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-30 12:10:16.168 | step 2 | route=IT_Ticket | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-30 12:10:16.170 | step 2 | route=IT_Ticket | empId=12379 | query=Kpi_it_Ticket_Details | queryMs=1.7
2026-03-30 12:10:16.172 | step 2 | route=IT_Ticket | empId=12379 | query=VMS_Comp_login_proc | queryMs=1.73
2026-03-30 12:10:16.172 | step 3 | route=IT_Ticket | empId=12379 | apiMs=20.67 | totalMs=20.67
2026-03-30 12:10:16.173 | step 1 | route=IT_Ticket | empId=12379 | query called at=12:10:16.173
2026-03-30 12:10:16.175 | step 2 | route=IT_Ticket | empId=12379 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-30 12:10:16.176 | step 2 | route=IT_Ticket | empId=12379 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-30 12:10:16.178 | step 2 | route=IT_Ticket | empId=12379 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-30 12:10:16.178 | step 3 | route=IT_Ticket | empId=12379 | apiMs=5.49 | totalMs=5.49
2026-03-30 12:10:16.667 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=12:10:16.667
2026-03-30 12:10:17.138 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=469.64
2026-03-30 12:10:17.141 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=473.32 | totalMs=473.32
2026-03-30 12:10:18.607 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=12:10:18.607
2026-03-30 12:10:18.619 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.54
2026-03-30 12:10:18.622 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=15.14 | totalMs=15.14
2026-03-30 12:10:40.423 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:10:40.423
2026-03-30 12:10:40.435 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-03-30 12:10:40.438 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=14.80 | totalMs=14.80
2026-03-30 12:10:40.441 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:10:40.441
2026-03-30 12:10:40.562 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=118.58
2026-03-30 12:10:40.766 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=324.70 | totalMs=324.70
2026-03-30 12:10:40.766 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:10:40.766
2026-03-30 12:10:40.776 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.71
2026-03-30 12:10:40.776 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=9.90 | totalMs=9.90
2026-03-30 12:10:41.954 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:10:41.954
2026-03-30 12:10:41.972 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=16.61
2026-03-30 12:10:41.972 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=18.01 | totalMs=18.01
2026-03-30 12:10:42.778 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:42.778
2026-03-30 12:10:45.568 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:10:45.568
2026-03-30 12:10:45.580 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-03-30 12:10:45.582 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-30 12:10:45.583 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-30 12:10:45.584 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-30 12:10:45.586 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-30 12:10:45.588 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.73
2026-03-30 12:10:45.589 | step 3 | route=IT_Ticket | empId=49869 | apiMs=20.02 | totalMs=20.02
2026-03-30 12:10:45.589 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:10:45.589
2026-03-30 12:10:45.591 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-30 12:10:45.592 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-30 12:10:45.594 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-30 12:10:45.594 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.96 | totalMs=4.96
2026-03-30 12:10:50.828 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:10:50.828
2026-03-30 12:10:50.901 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=72.25
2026-03-30 12:10:50.903 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=75.08 | totalMs=75.08
2026-03-30 12:10:50.903 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:10:50.903
2026-03-30 12:10:50.906 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-30 12:10:50.924 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.21
2026-03-30 12:10:50.926 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-30 12:10:50.926 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=22.98 | totalMs=22.98
2026-03-30 12:10:52.872 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:10:52.872
2026-03-30 12:10:52.900 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=27.81
2026-03-30 12:10:52.900 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=28.57 | totalMs=28.57
2026-03-30 12:10:53.649 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:53.649
2026-03-30 12:10:56.442 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12379 | query called at=12:10:56.442
2026-03-30 12:10:56.563 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=120.61
2026-03-30 12:10:56.566 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12379 | apiMs=124.42 | totalMs=124.42
2026-03-30 12:11:14.400 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12379 | query called at=12:11:14.400
2026-03-30 12:11:14.674 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=273.24
2026-03-30 12:11:14.676 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12379 | apiMs=276.58 | totalMs=276.58
2026-03-30 12:11:33.494 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12379 | query called at=12:11:33.494
2026-03-30 12:11:33.672 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=177.15
2026-03-30 12:11:33.672 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12379 | apiMs=178.19 | totalMs=178.19
2026-03-30 12:11:40.798 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12379 | query called at=12:11:40.798
2026-03-30 12:11:40.808 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-30 12:11:40.811 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12379 | apiMs=13.71 | totalMs=13.71
2026-03-30 12:11:52.228 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12379 | query called at=12:11:52.228
2026-03-30 12:11:52.412 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=182.89
2026-03-30 12:11:52.415 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12379 | apiMs=186.67 | totalMs=186.67
2026-03-30 12:11:58.940 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12379 | query called at=12:11:58.940
2026-03-30 12:11:58.954 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=13.04
2026-03-30 12:11:58.957 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12379 | apiMs=16.74 | totalMs=16.74
2026-03-30 12:14:30.894 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:14:30.894
2026-03-30 12:14:30.908 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=13.44
2026-03-30 12:14:30.911 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=17.10 | totalMs=17.10
2026-03-30 12:14:31.419 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:14:31.419
2026-03-30 12:15:03.115 | step 1 | route=IT_TicketPost | empId=12379 | query called at=12:15:03.115
2026-03-30 12:15:03.126 | step 2 | route=IT_TicketPost | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-30 12:15:03.129 | step 3 | route=IT_TicketPost | empId=12379 | apiMs=14.07 | totalMs=14.07
2026-03-30 12:15:03.132 | step 1 | route=IT_TicketPost | empId=12379 | query called at=12:15:03.132
2026-03-30 12:15:03.149 | step 2 | route=IT_TicketPost | empId=12379 | query=IT_Ticket_Save_SPOC | queryMs=14.48
2026-03-30 12:15:03.209 | step 3 | route=IT_TicketPost | empId=12379 | apiMs=76.84 | totalMs=76.84
2026-03-30 12:15:03.209 | step 1 | route=IT_TicketPost | empId=12379 | query called at=12:15:03.209
2026-03-30 12:15:03.213 | step 2 | route=IT_TicketPost | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.39
2026-03-30 12:15:03.213 | step 3 | route=IT_TicketPost | empId=12379 | apiMs=4.14 | totalMs=4.14
2026-03-30 12:15:03.214 | step 1 | route=IT_TicketPost | empId=12379 | query called at=12:15:03.214
2026-03-30 12:15:03.216 | step 2 | route=IT_TicketPost | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-30 12:15:03.216 | step 3 | route=IT_TicketPost | empId=12379 | apiMs=1.99 | totalMs=1.99
2026-03-30 12:15:06.356 | step 1 | route=IT_Ticket | empId=12379 | query called at=12:15:06.356
2026-03-30 12:15:06.373 | step 2 | route=IT_Ticket | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=16.62
2026-03-30 12:15:06.381 | step 2 | route=IT_Ticket | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=5.88
2026-03-30 12:15:06.390 | step 2 | route=IT_Ticket | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=5.86
2026-03-30 12:15:06.398 | step 2 | route=IT_Ticket | empId=12379 | query=KPI_IT_Ticket_Details_New | queryMs=8.25
2026-03-30 12:15:06.407 | step 2 | route=IT_Ticket | empId=12379 | query=Kpi_it_Ticket_Details | queryMs=8.67
2026-03-30 12:15:06.417 | step 2 | route=IT_Ticket | empId=12379 | query=VMS_Comp_login_proc | queryMs=9.12
2026-03-30 12:15:06.417 | step 3 | route=IT_Ticket | empId=12379 | apiMs=61.49 | totalMs=61.49
2026-03-30 12:15:06.418 | step 1 | route=IT_Ticket | empId=12379 | query called at=12:15:06.418
2026-03-30 12:15:06.425 | step 2 | route=IT_Ticket | empId=12379 | query=Kpi_HW_Ticket_Details | queryMs=7.47
2026-03-30 12:15:06.434 | step 2 | route=IT_Ticket | empId=12379 | query=Kpi_HW_Ticket_Details | queryMs=8.63
2026-03-30 12:15:06.443 | step 2 | route=IT_Ticket | empId=12379 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-30 12:15:06.443 | step 3 | route=IT_Ticket | empId=12379 | apiMs=25.69 | totalMs=25.69
2026-03-30 12:17:20.993 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:17:20.993
2026-03-30 12:17:21.020 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=26.14
2026-03-30 12:17:21.024 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=30.19 | totalMs=30.19
2026-03-30 12:17:21.689 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:17:21.689
2026-03-30 12:17:27.273 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:17:27.273
2026-03-30 12:17:27.302 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=28.76
2026-03-30 12:17:27.337 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=64.37 | totalMs=64.37
2026-03-30 12:17:27.340 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:17:27.340
2026-03-30 12:17:27.350 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.05
2026-03-30 12:17:27.354 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.65
2026-03-30 12:17:27.357 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.46
2026-03-30 12:17:27.357 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=16.93 | totalMs=16.93
2026-03-30 12:17:29.172 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:17:29.172
2026-03-30 12:17:29.185 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=12.76
2026-03-30 12:17:29.188 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=16.24 | totalMs=16.24
2026-03-30 12:17:30.168 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:17:30.168
2026-03-30 12:22:14.261 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:22:14.261
2026-03-30 12:22:14.281 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=19.07
2026-03-30 12:22:14.284 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=22.95 | totalMs=22.95
2026-03-30 12:22:14.674 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:14.674
2026-03-30 12:22:19.068 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:22:19.068
2026-03-30 12:22:19.111 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=42.5
2026-03-30 12:22:19.226 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=5.45
2026-03-30 12:22:19.233 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=165.13 | totalMs=165.13
2026-03-30 12:22:19.236 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:22:19.236
2026-03-30 12:22:19.240 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.96
2026-03-30 12:22:19.241 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-30 12:22:19.243 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-30 12:22:19.243 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=7.33 | totalMs=7.33
2026-03-30 12:22:22.243 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:22:22.243
2026-03-30 12:22:22.246 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.66
2026-03-30 12:22:22.248 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-30 12:22:22.249 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-30 12:22:22.250 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=6.75 | totalMs=6.75
2026-03-30 12:22:24.159 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:22:24.159
2026-03-30 12:22:24.178 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=17.77
2026-03-30 12:22:24.178 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=18.71 | totalMs=18.71
2026-03-30 12:22:24.523 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:24.523
2026-03-30 12:30:04.684 | step 1 | route=IT_Ticket | empId=68813 | query called at=12:30:04.684
2026-03-30 12:30:04.719 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=34.54
2026-03-30 12:30:04.723 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-03-30 12:30:04.727 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-30 12:30:04.732 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-30 12:30:04.755 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=23.01
2026-03-30 12:30:04.761 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=4.92
2026-03-30 12:30:04.761 | step 3 | route=IT_Ticket | empId=68813 | apiMs=76.85 | totalMs=76.85
2026-03-30 12:30:04.761 | step 1 | route=IT_Ticket | empId=68813 | query called at=12:30:04.761
2026-03-30 12:30:04.803 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=41.22
2026-03-30 12:30:04.807 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=3.86
2026-03-30 12:30:04.812 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=4.2
2026-03-30 12:30:04.812 | step 3 | route=IT_Ticket | empId=68813 | apiMs=50.61 | totalMs=50.61
2026-03-30 12:30:17.478 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68813 | query called at=12:30:17.478
2026-03-30 12:30:17.786 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=307.31
2026-03-30 12:30:17.790 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68813 | apiMs=311.08 | totalMs=311.08
2026-03-30 12:30:19.455 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query called at=12:30:19.455
2026-03-30 12:30:19.471 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=14.85
2026-03-30 12:30:19.474 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68813 | apiMs=18.46 | totalMs=18.46
2026-03-30 12:31:09.792 | step 1 | route=IT_TicketPost | empId=68813 | query called at=12:31:09.792
2026-03-30 12:31:09.839 | step 2 | route=IT_TicketPost | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=46.75
2026-03-30 12:31:09.840 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=47.91 | totalMs=47.91
2026-03-30 12:31:09.841 | step 1 | route=IT_TicketPost | empId=68813 | query called at=12:31:09.841
2026-03-30 12:31:09.937 | step 2 | route=IT_TicketPost | empId=68813 | query=IT_Ticket_Save_SPOC | queryMs=96.59
2026-03-30 12:31:09.950 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=109.55 | totalMs=109.55
2026-03-30 12:31:09.950 | step 1 | route=IT_TicketPost | empId=68813 | query called at=12:31:09.950
2026-03-30 12:31:09.972 | step 2 | route=IT_TicketPost | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.86
2026-03-30 12:31:09.972 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=21.68 | totalMs=21.68
2026-03-30 12:31:09.973 | step 1 | route=IT_TicketPost | empId=68813 | query called at=12:31:09.973
2026-03-30 12:31:09.974 | step 2 | route=IT_TicketPost | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-30 12:31:09.975 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=2.00 | totalMs=2.00
2026-03-30 12:31:16.180 | step 1 | route=IT_Ticket | empId=68813 | query called at=12:31:16.180
2026-03-30 12:31:16.191 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-30 12:31:16.196 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-03-30 12:31:16.200 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-30 12:31:16.202 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-30 12:31:16.203 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-30 12:31:16.207 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=3.7
2026-03-30 12:31:16.208 | step 3 | route=IT_Ticket | empId=68813 | apiMs=27.34 | totalMs=27.34
2026-03-30 12:31:16.208 | step 1 | route=IT_Ticket | empId=68813 | query called at=12:31:16.208
2026-03-30 12:31:16.210 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-30 12:31:16.211 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-03-30 12:31:16.213 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-30 12:31:16.213 | step 3 | route=IT_Ticket | empId=68813 | apiMs=5.34 | totalMs=5.34
2026-03-30 12:31:56.424 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:31:56.424
2026-03-30 12:31:56.473 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=48.83
2026-03-30 12:31:56.477 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=52.48 | totalMs=52.48
2026-03-30 12:31:57.063 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:31:57.063
2026-03-30 12:41:45.507 | step 1 | route=DesignerTicket | empId=15881 | query called at=12:41:45.507
2026-03-30 12:41:45.549 | step 2 | route=DesignerTicket | empId=15881 | query=Kpi_HW_Ticket_Details | queryMs=42.04
2026-03-30 12:41:45.550 | step 3 | route=DesignerTicket | empId=15881 | apiMs=43.11 | totalMs=43.11
2026-03-30 12:41:45.550 | step 1 | route=DesignerTicket | empId=15881 | query called at=12:41:45.550
2026-03-30 12:41:45.552 | step 2 | route=DesignerTicket | empId=15881 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-30 12:41:45.552 | step 3 | route=DesignerTicket | empId=15881 | apiMs=2.04 | totalMs=2.04
2026-03-30 12:41:45.553 | step 1 | route=DesignerTicket | empId=15881 | query called at=12:41:45.553
2026-03-30 12:41:45.594 | step 2 | route=DesignerTicket | empId=15881 | query=Desginer_Typeof_Works_Master_Proc | queryMs=41.2
2026-03-30 12:41:45.595 | step 3 | route=DesignerTicket | empId=15881 | apiMs=41.91 | totalMs=41.91
2026-03-30 12:41:54.693 | step 1 | route=IT_Ticket_Report | empId=51427 | query called at=12:41:54.693
2026-03-30 12:41:54.889 | step 2 | route=IT_Ticket_Report | empId=51427 | query=kpi_it_ticket_report_page_proc | queryMs=195.63
2026-03-30 12:41:54.893 | step 3 | route=IT_Ticket_Report | empId=51427 | apiMs=199.70 | totalMs=199.70
2026-03-30 12:41:55.459 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:41:55.459
2026-03-30 12:54:11.666 | step 1 | route=IT_Ticket_Report | empId=42359 | query called at=12:54:11.666
2026-03-30 12:54:11.957 | step 2 | route=IT_Ticket_Report | empId=42359 | query=kpi_it_ticket_report_page_proc | queryMs=290.4
2026-03-30 12:54:11.960 | step 3 | route=IT_Ticket_Report | empId=42359 | apiMs=294.44 | totalMs=294.44
2026-03-30 12:54:14.436 | step 4 | route=pageRenderd | empId=42359 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:54:14.436
2026-03-30 12:54:20.264 | step 1 | route=IT_Ticket | empId=42359 | query called at=12:54:20.264
2026-03-30 12:54:20.301 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=36.86
2026-03-30 12:54:20.304 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-03-30 12:54:20.305 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-30 12:54:20.307 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-30 12:54:20.330 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=23.12
2026-03-30 12:54:20.336 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=5.66
2026-03-30 12:54:20.337 | step 3 | route=IT_Ticket | empId=42359 | apiMs=72.51 | totalMs=72.51
2026-03-30 12:54:20.337 | step 1 | route=IT_Ticket | empId=42359 | query called at=12:54:20.337
2026-03-30 12:54:20.355 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=17.54
2026-03-30 12:54:20.356 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-30 12:54:20.358 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-30 12:54:20.358 | step 3 | route=IT_Ticket | empId=42359 | apiMs=21.01 | totalMs=21.01
2026-03-30 12:56:49.612 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42359 | query called at=12:56:49.612
2026-03-30 12:56:49.797 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=184.06
2026-03-30 12:56:49.801 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42359 | apiMs=188.11 | totalMs=188.11
2026-03-30 12:56:55.742 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query called at=12:56:55.742
2026-03-30 12:56:55.754 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-03-30 12:56:55.758 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42359 | apiMs=15.38 | totalMs=15.38
2026-03-30 12:59:46.530 | step 1 | route=IT_TicketPost | empId=42359 | query called at=12:59:46.530
2026-03-30 12:59:46.555 | step 2 | route=IT_TicketPost | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=24
2026-03-30 12:59:46.557 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=27.31 | totalMs=27.31
2026-03-30 12:59:46.560 | step 1 | route=IT_TicketPost | empId=42359 | query called at=12:59:46.560
2026-03-30 12:59:46.594 | step 2 | route=IT_TicketPost | empId=42359 | query=IT_Ticket_Save_SPOC | queryMs=30.94
2026-03-30 12:59:46.598 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=37.35 | totalMs=37.35
2026-03-30 12:59:46.598 | step 1 | route=IT_TicketPost | empId=42359 | query called at=12:59:46.598
2026-03-30 12:59:46.600 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-30 12:59:46.600 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=2.49 | totalMs=2.49
2026-03-30 12:59:46.601 | step 1 | route=IT_TicketPost | empId=42359 | query called at=12:59:46.601
2026-03-30 12:59:46.602 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-30 12:59:46.602 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=1.63 | totalMs=1.63
2026-03-30 12:59:56.407 | step 1 | route=IT_Ticket | empId=42359 | query called at=12:59:56.407
2026-03-30 12:59:56.418 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-30 12:59:56.420 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.99
2026-03-30 12:59:56.423 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=2.06
2026-03-30 12:59:56.424 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-30 12:59:56.449 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=24.4
2026-03-30 12:59:56.456 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=6.46
2026-03-30 12:59:56.456 | step 3 | route=IT_Ticket | empId=42359 | apiMs=49.37 | totalMs=49.37
2026-03-30 12:59:56.457 | step 1 | route=IT_Ticket | empId=42359 | query called at=12:59:56.457
2026-03-30 12:59:56.481 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=23.45
2026-03-30 12:59:56.484 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=2.77
2026-03-30 12:59:56.487 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=3.03
2026-03-30 12:59:56.488 | step 3 | route=IT_Ticket | empId=42359 | apiMs=30.68 | totalMs=30.68
2026-03-30 13:02:06.315 | step 1 | route=IT_Ticket | empId=61350 | query called at=13:02:06.315
2026-03-30 13:02:06.326 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-30 13:02:06.330 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-03-30 13:02:06.335 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-30 13:02:06.338 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-30 13:02:06.341 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.73
2026-03-30 13:02:06.347 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.99
2026-03-30 13:02:06.347 | step 3 | route=IT_Ticket | empId=61350 | apiMs=32.28 | totalMs=32.28
2026-03-30 13:02:06.348 | step 1 | route=IT_Ticket | empId=61350 | query called at=13:02:06.348
2026-03-30 13:02:06.350 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-03-30 13:02:06.352 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-30 13:02:06.353 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-30 13:02:06.354 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.84 | totalMs=5.84
2026-03-30 13:02:16.714 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=13:02:16.714
2026-03-30 13:02:16.780 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=65.37
2026-03-30 13:02:16.780 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=66.48 | totalMs=66.48
2026-03-30 13:02:19.020 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=13:02:19.020
2026-03-30 13:02:19.039 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=18.13
2026-03-30 13:02:19.041 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=21.56 | totalMs=21.56
2026-03-30 13:03:06.183 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:03:06.183
2026-03-30 13:03:06.194 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-30 13:03:06.197 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.54 | totalMs=13.54
2026-03-30 13:03:06.200 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:03:06.200
2026-03-30 13:03:06.220 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=17.35
2026-03-30 13:03:06.221 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=21.63 | totalMs=21.63
2026-03-30 13:03:06.222 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:03:06.222
2026-03-30 13:03:06.224 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-30 13:03:06.224 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.49 | totalMs=2.49
2026-03-30 13:03:06.225 | step 1 | route=IT_TicketPost | empId=61350 | query called at=13:03:06.225
2026-03-30 13:03:06.226 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-30 13:03:06.226 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.64 | totalMs=1.64
2026-03-30 13:03:06.518 | step 1 | route=IT_Ticket | empId=61350 | query called at=13:03:06.518
2026-03-30 13:03:06.529 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-03-30 13:03:06.530 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-30 13:03:06.532 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-30 13:03:06.533 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-30 13:03:06.535 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-30 13:03:06.541 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.75
2026-03-30 13:03:06.541 | step 3 | route=IT_Ticket | empId=61350 | apiMs=23.47 | totalMs=23.47
2026-03-30 13:03:06.542 | step 1 | route=IT_Ticket | empId=61350 | query called at=13:03:06.542
2026-03-30 13:03:06.543 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-30 13:03:06.545 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-30 13:03:06.546 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-30 13:03:06.547 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.82 | totalMs=4.82
2026-03-30 13:06:51.013 | step 1 | route=IT_Ticket | empId=55868 | query called at=13:06:51.013
2026-03-30 13:06:51.023 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-30 13:06:51.024 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-30 13:06:51.026 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-30 13:06:51.027 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-30 13:06:51.028 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-30 13:06:51.033 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=4.18
2026-03-30 13:06:51.033 | step 3 | route=IT_Ticket | empId=55868 | apiMs=20.46 | totalMs=20.46
2026-03-30 13:06:51.034 | step 1 | route=IT_Ticket | empId=55868 | query called at=13:06:51.034
2026-03-30 13:06:51.035 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-30 13:06:51.036 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-30 13:06:51.037 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-30 13:06:51.038 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.01 | totalMs=4.01
2026-03-30 13:07:01.035 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=13:07:01.035
2026-03-30 13:07:01.308 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=272.62
2026-03-30 13:07:01.311 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=276.44 | totalMs=276.44
2026-03-30 13:07:03.591 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=13:07:03.591
2026-03-30 13:07:03.617 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=22.7
2026-03-30 13:07:03.620 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=28.67 | totalMs=28.67
2026-03-30 13:08:18.214 | step 1 | route=IT_TicketPost | empId=55868 | query called at=13:08:18.214
2026-03-30 13:08:18.224 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-30 13:08:18.225 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=10.87 | totalMs=10.87
2026-03-30 13:08:18.225 | step 1 | route=IT_TicketPost | empId=55868 | query called at=13:08:18.225
2026-03-30 13:08:18.248 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=22.29
2026-03-30 13:08:18.250 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=24.28 | totalMs=24.28
2026-03-30 13:08:18.250 | step 1 | route=IT_TicketPost | empId=55868 | query called at=13:08:18.250
2026-03-30 13:08:18.252 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-30 13:08:18.252 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.27 | totalMs=2.27
2026-03-30 13:08:30.176 | step 1 | route=IT_Ticket | empId=55868 | query called at=13:08:30.176
2026-03-30 13:08:30.185 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-03-30 13:08:30.189 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-30 13:08:30.193 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-30 13:08:30.194 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-30 13:08:30.195 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-30 13:08:30.199 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=3.9
2026-03-30 13:08:30.200 | step 3 | route=IT_Ticket | empId=55868 | apiMs=24.19 | totalMs=24.19
2026-03-30 13:08:30.200 | step 1 | route=IT_Ticket | empId=55868 | query called at=13:08:30.200
2026-03-30 13:08:30.202 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-30 13:08:30.203 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-30 13:08:30.204 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-30 13:08:30.204 | step 3 | route=IT_Ticket | empId=55868 | apiMs=3.95 | totalMs=3.95
2026-03-30 13:09:06.108 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=13:09:06.108
2026-03-30 13:09:06.242 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=133.61
2026-03-30 13:09:06.243 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=134.72 | totalMs=134.72
2026-03-30 13:09:09.073 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:09:09.073
2026-03-30 13:09:11.860 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=13:09:11.860
2026-03-30 13:09:11.911 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=50.59
2026-03-30 13:09:11.957 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=41.07
2026-03-30 13:09:11.963 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-03-30 13:09:11.980 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=12.82
2026-03-30 13:09:11.994 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=133.42 | totalMs=133.42
2026-03-30 13:09:11.994 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=13:09:11.994
2026-03-30 13:09:12.002 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.09
2026-03-30 13:09:12.009 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.82
2026-03-30 13:09:12.010 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-30 13:09:12.011 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=16.62 | totalMs=16.62
2026-03-30 13:09:13.852 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=13:09:13.852
2026-03-30 13:09:13.854 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-30 13:09:13.856 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-30 13:09:13.857 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-30 13:09:13.857 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.79 | totalMs=4.79
2026-03-30 13:09:13.858 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=13:09:13.858
2026-03-30 13:09:13.864 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.62
2026-03-30 13:09:13.872 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.95
2026-03-30 13:09:13.880 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.1
2026-03-30 13:09:13.881 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=23.08 | totalMs=23.08
2026-03-30 13:09:13.881 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=13:09:13.881
2026-03-30 13:09:13.887 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.66
2026-03-30 13:09:13.889 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-30 13:09:13.890 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-03-30 13:09:13.890 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=8.72 | totalMs=8.72
2026-03-30 13:09:14.177 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=13:09:14.177
2026-03-30 13:09:14.205 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=26.7
2026-03-30 13:09:14.205 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=27.62 | totalMs=27.62
2026-03-30 13:09:14.741 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:09:14.741
2026-03-30 13:16:09.736 | step 1 | route=Ticket_SPOC_Approve | empId=61907 | query called at=13:16:09.736
2026-03-30 13:16:09.759 | step 2 | route=Ticket_SPOC_Approve | empId=61907 | query=IT_TIcket_SPOCApp_Report | queryMs=22.54
2026-03-30 13:16:09.759 | step 3 | route=Ticket_SPOC_Approve | empId=61907 | apiMs=23.58 | totalMs=23.58
2026-03-30 13:16:10.098 | step 4 | route=pageRenderd | empId=61907 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:16:10.098
2026-03-30 13:16:27.943 | step 1 | route=SPOC_Entry_Save | empId=61907 | query called at=13:16:27.943
2026-03-30 13:16:27.999 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=IT_Ticket_Update_SPOC | queryMs=55.92
2026-03-30 13:16:28.015 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=IT_Ticket_Update_SPOC | queryMs=11.64
2026-03-30 13:16:28.045 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=IT_Ticket_Update_SPOC | queryMs=25.97
2026-03-30 13:16:28.051 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=IT_Ticket_Update_SPOC | queryMs=4.22
2026-03-30 13:16:28.057 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=IT_Ticket_Update_SPOC | queryMs=4.24
2026-03-30 13:16:28.065 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=IT_Ticket_Update_SPOC | queryMs=5.76
2026-03-30 13:16:28.066 | step 3 | route=SPOC_Entry_Save | empId=61907 | apiMs=123.53 | totalMs=123.53
2026-03-30 13:16:28.066 | step 1 | route=SPOC_Entry_Save | empId=61907 | query called at=13:16:28.066
2026-03-30 13:16:28.068 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-30 13:16:28.070 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-30 13:16:28.071 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-30 13:16:28.071 | step 3 | route=SPOC_Entry_Save | empId=61907 | apiMs=4.85 | totalMs=4.85
2026-03-30 13:16:33.134 | step 1 | route=SPOC_Entry_Save | empId=61907 | query called at=13:16:33.134
2026-03-30 13:16:33.137 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-03-30 13:16:33.139 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-30 13:16:33.140 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-30 13:16:33.141 | step 3 | route=SPOC_Entry_Save | empId=61907 | apiMs=6.07 | totalMs=6.07
2026-03-30 13:16:33.141 | step 1 | route=SPOC_Entry_Save | empId=61907 | query called at=13:16:33.141
2026-03-30 13:16:33.143 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-30 13:16:33.144 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-30 13:16:33.146 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-30 13:16:33.146 | step 3 | route=SPOC_Entry_Save | empId=61907 | apiMs=4.79 | totalMs=4.79
2026-03-30 13:16:34.119 | step 1 | route=SPOC_Entry_Save | empId=61907 | query called at=13:16:34.119
2026-03-30 13:16:34.121 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-30 13:16:34.122 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-30 13:16:34.124 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-30 13:16:34.124 | step 3 | route=SPOC_Entry_Save | empId=61907 | apiMs=5.55 | totalMs=5.55
2026-03-30 13:16:35.110 | step 1 | route=SPOC_Entry_Save | empId=61907 | query called at=13:16:35.110
2026-03-30 13:16:35.112 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-30 13:16:35.114 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-30 13:16:35.115 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-30 13:16:35.116 | step 3 | route=SPOC_Entry_Save | empId=61907 | apiMs=5.54 | totalMs=5.54
2026-03-30 13:16:35.116 | step 1 | route=SPOC_Entry_Save | empId=61907 | query called at=13:16:35.116
2026-03-30 13:16:35.118 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-03-30 13:16:35.119 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-03-30 13:16:35.121 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-30 13:16:35.121 | step 3 | route=SPOC_Entry_Save | empId=61907 | apiMs=4.83 | totalMs=4.83
2026-03-30 13:16:35.416 | step 1 | route=Ticket_SPOC_Approve | empId=61907 | query called at=13:16:35.416
2026-03-30 13:16:35.437 | step 2 | route=Ticket_SPOC_Approve | empId=61907 | query=IT_TIcket_SPOCApp_Report | queryMs=20.99
2026-03-30 13:16:35.438 | step 3 | route=Ticket_SPOC_Approve | empId=61907 | apiMs=21.80 | totalMs=21.80
2026-03-30 13:16:35.768 | step 4 | route=pageRenderd | empId=61907 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:16:35.768
2026-03-30 13:17:03.565 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:17:03.565
2026-03-30 13:17:03.576 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-30 13:17:03.578 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-30 13:17:03.579 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-30 13:17:03.581 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-30 13:17:03.582 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-30 13:17:03.585 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=2.1
2026-03-30 13:17:03.585 | step 3 | route=IT_Ticket | empId=61465 | apiMs=20.48 | totalMs=20.48
2026-03-30 13:17:03.586 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:17:03.586
2026-03-30 13:17:03.588 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-03-30 13:17:03.589 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-30 13:17:03.590 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-30 13:17:03.591 | step 3 | route=IT_Ticket | empId=61465 | apiMs=4.88 | totalMs=4.88
2026-03-30 13:17:03.661 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:17:03.661
2026-03-30 13:17:03.677 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=15.49
2026-03-30 13:17:03.686 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=7.7
2026-03-30 13:17:03.694 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-03-30 13:17:03.702 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-03-30 13:17:03.711 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=7.99
2026-03-30 13:17:03.719 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=8.28
2026-03-30 13:17:03.720 | step 3 | route=IT_Ticket | empId=61465 | apiMs=58.33 | totalMs=58.33
2026-03-30 13:17:03.720 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:17:03.720
2026-03-30 13:17:03.728 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=7.1
2026-03-30 13:17:03.730 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.74
2026-03-30 13:17:03.731 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-30 13:17:03.731 | step 3 | route=IT_Ticket | empId=61465 | apiMs=10.95 | totalMs=10.95
2026-03-30 13:18:02.822 | step 1 | route=HW_TicketFun | empId= | query called at=13:18:02.822
2026-03-30 13:18:02.834 | step 2 | route=HW_TicketFun | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=11.34
2026-03-30 13:18:02.837 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.03 | totalMs=15.03
2026-03-30 13:18:20.920 | step 1 | route=HW_TicketFun | empId= | query called at=13:18:20.920
2026-03-30 13:18:20.931 | step 2 | route=HW_TicketFun | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=10.08
2026-03-30 13:18:20.932 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.42 | totalMs=11.42
2026-03-30 13:18:25.242 | step 1 | route=HW_TicketFun | empId= | query called at=13:18:25.242
2026-03-30 13:18:25.253 | step 2 | route=HW_TicketFun | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=9.8
2026-03-30 13:18:25.253 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=10.96 | totalMs=10.96
2026-03-30 13:19:30.698 | step 1 | route=HW_TicketPost | empId=61465 | query called at=13:19:30.698
2026-03-30 13:19:30.726 | step 2 | route=HW_TicketPost | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=26.92
2026-03-30 13:19:30.729 | step 3 | route=HW_TicketPost | empId=61465 | apiMs=30.53 | totalMs=30.53
2026-03-30 13:19:30.731 | step 1 | route=HW_TicketPost | empId=61465 | query called at=13:19:30.731
2026-03-30 13:19:30.736 | step 2 | route=HW_TicketPost | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-30 13:19:30.736 | step 3 | route=HW_TicketPost | empId=61465 | apiMs=4.66 | totalMs=4.66
2026-03-30 13:19:30.737 | step 1 | route=HW_TicketPost | empId=61465 | query called at=13:19:30.737
2026-03-30 13:19:30.738 | step 2 | route=HW_TicketPost | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-30 13:19:30.739 | step 3 | route=HW_TicketPost | empId=61465 | apiMs=1.99 | totalMs=1.99
2026-03-30 13:19:30.739 | step 1 | route=HW_TicketPost | empId=61465 | query called at=13:19:30.739
2026-03-30 13:19:30.750 | step 2 | route=HW_TicketPost | empId=61465 | query=hw_ticket_save_proc_kpi | queryMs=10.5
2026-03-30 13:19:30.752 | step 3 | route=HW_TicketPost | empId=61465 | apiMs=12.95 | totalMs=12.95
2026-03-30 13:19:30.973 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:19:30.973
2026-03-30 13:19:30.984 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-30 13:19:30.986 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-30 13:19:30.987 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-30 13:19:30.989 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-30 13:19:30.990 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-30 13:19:30.993 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=2.02
2026-03-30 13:19:30.993 | step 3 | route=IT_Ticket | empId=61465 | apiMs=19.77 | totalMs=19.77
2026-03-30 13:19:30.993 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:19:30.993
2026-03-30 13:19:30.995 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-30 13:19:30.996 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-30 13:19:30.998 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-30 13:19:30.998 | step 3 | route=IT_Ticket | empId=61465 | apiMs=4.79 | totalMs=4.79
2026-03-30 13:27:05.943 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:27:05.943
2026-03-30 13:27:05.977 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=33.42
2026-03-30 13:27:05.979 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-03-30 13:27:05.980 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-30 13:27:05.982 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-30 13:27:06.006 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=23.69
2026-03-30 13:27:06.011 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=5.17
2026-03-30 13:27:06.011 | step 3 | route=IT_Ticket | empId=51052 | apiMs=68.69 | totalMs=68.69
2026-03-30 13:27:06.012 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:27:06.012
2026-03-30 13:27:06.031 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=18.36
2026-03-30 13:27:06.032 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-30 13:27:06.034 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-30 13:27:06.034 | step 3 | route=IT_Ticket | empId=51052 | apiMs=21.90 | totalMs=21.90
2026-03-30 13:27:18.031 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=13:27:18.031
2026-03-30 13:27:18.465 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=433.19
2026-03-30 13:27:18.468 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=436.83 | totalMs=436.83
2026-03-30 13:27:21.692 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=13:27:21.692
2026-03-30 13:27:21.715 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=22.44
2026-03-30 13:27:21.718 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=26.31 | totalMs=26.31
2026-03-30 13:27:53.737 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:27:53.737
2026-03-30 13:27:53.748 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-30 13:27:53.748 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=10.89 | totalMs=10.89
2026-03-30 13:27:53.749 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:27:53.749
2026-03-30 13:27:53.769 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=19.38
2026-03-30 13:27:53.771 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=22.18 | totalMs=22.18
2026-03-30 13:27:53.771 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:27:53.771
2026-03-30 13:27:53.773 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-30 13:27:53.774 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.48 | totalMs=2.48
2026-03-30 13:27:53.774 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:27:53.774
2026-03-30 13:27:53.776 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-30 13:27:53.776 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.61 | totalMs=1.61
2026-03-30 13:27:54.005 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:27:54.005
2026-03-30 13:27:54.016 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-30 13:27:54.018 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-30 13:27:54.019 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-30 13:27:54.021 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-30 13:27:54.023 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-30 13:27:54.025 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=2.18
2026-03-30 13:27:54.026 | step 3 | route=IT_Ticket | empId=51052 | apiMs=20.27 | totalMs=20.27
2026-03-30 13:27:54.026 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:27:54.026
2026-03-30 13:27:54.028 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-30 13:27:54.029 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-30 13:27:54.030 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-30 13:27:54.031 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.67 | totalMs=4.67
2026-03-30 13:32:41.436 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=13:32:41.436
2026-03-30 13:32:41.872 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=435.37
2026-03-30 13:32:41.872 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=436.53 | totalMs=436.53
2026-03-30 13:32:45.832 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=13:32:45.832
2026-03-30 13:32:45.843 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-03-30 13:32:45.844 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=11.80 | totalMs=11.80
2026-03-30 13:32:59.046 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:32:59.046
2026-03-30 13:32:59.057 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-03-30 13:32:59.060 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=13.81 | totalMs=13.81
2026-03-30 13:32:59.063 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:32:59.063
2026-03-30 13:32:59.088 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=22.46
2026-03-30 13:32:59.089 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=26.78 | totalMs=26.78
2026-03-30 13:32:59.090 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:32:59.090
2026-03-30 13:32:59.092 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.99
2026-03-30 13:32:59.093 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.94 | totalMs=2.94
2026-03-30 13:32:59.093 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:32:59.093
2026-03-30 13:32:59.095 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-30 13:32:59.095 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.61 | totalMs=1.61
2026-03-30 13:32:59.318 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:32:59.318
2026-03-30 13:32:59.329 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-30 13:32:59.330 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-30 13:32:59.332 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-30 13:32:59.333 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-30 13:32:59.335 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-03-30 13:32:59.340 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=5.24
2026-03-30 13:32:59.341 | step 3 | route=IT_Ticket | empId=51052 | apiMs=22.28 | totalMs=22.28
2026-03-30 13:32:59.341 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:32:59.341
2026-03-30 13:32:59.343 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-30 13:32:59.344 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-30 13:32:59.346 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-30 13:32:59.346 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.94 | totalMs=4.94
2026-03-30 13:36:39.829 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61465 | query called at=13:36:39.829
2026-03-30 13:36:39.969 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=139.15
2026-03-30 13:36:39.969 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61465 | apiMs=140.22 | totalMs=140.22
2026-03-30 13:36:47.123 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61465 | query called at=13:36:47.123
2026-03-30 13:36:47.139 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=15.38
2026-03-30 13:36:47.142 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61465 | apiMs=18.84 | totalMs=18.84
2026-03-30 13:37:53.700 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:37:53.700
2026-03-30 13:37:53.710 | step 2 | route=IT_TicketPost | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-30 13:37:53.711 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=10.75 | totalMs=10.75
2026-03-30 13:37:53.711 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:37:53.711
2026-03-30 13:37:53.737 | step 2 | route=IT_TicketPost | empId=61465 | query=IT_Ticket_Save_SPOC | queryMs=25.77
2026-03-30 13:37:53.739 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=28.10 | totalMs=28.10
2026-03-30 13:37:53.740 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:37:53.740
2026-03-30 13:37:53.741 | step 2 | route=IT_TicketPost | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-03-30 13:37:53.742 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=2.28 | totalMs=2.28
2026-03-30 13:37:53.742 | step 1 | route=IT_TicketPost | empId=61465 | query called at=13:37:53.742
2026-03-30 13:37:53.744 | step 2 | route=IT_TicketPost | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-30 13:37:53.744 | step 3 | route=IT_TicketPost | empId=61465 | apiMs=1.57 | totalMs=1.57
2026-03-30 13:37:53.970 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:37:53.970
2026-03-30 13:37:53.980 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-03-30 13:37:53.981 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-30 13:37:53.983 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-30 13:37:53.984 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-30 13:37:53.986 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-30 13:37:53.988 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=1.63
2026-03-30 13:37:53.988 | step 3 | route=IT_Ticket | empId=61465 | apiMs=18.23 | totalMs=18.23
2026-03-30 13:37:53.989 | step 1 | route=IT_Ticket | empId=61465 | query called at=13:37:53.989
2026-03-30 13:37:53.990 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-30 13:37:53.992 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 13:37:53.993 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-30 13:37:53.994 | step 3 | route=IT_Ticket | empId=61465 | apiMs=5.13 | totalMs=5.13
2026-03-30 14:21:08.802 | step 5 | route=dashboard | empId=gga0948 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-30 14:25:09.156 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:25:09.156
2026-03-30 14:25:09.203 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=46.03
2026-03-30 14:25:09.206 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=49.76 | totalMs=49.76
2026-03-30 14:25:10.684 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:25:10.684
2026-03-30 14:25:18.273 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:25:18.273
2026-03-30 14:25:18.310 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=36.09
2026-03-30 14:25:18.318 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-03-30 14:25:18.353 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=29.5
2026-03-30 14:25:18.358 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=84.68 | totalMs=84.68
2026-03-30 14:25:18.358 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:25:18.358
2026-03-30 14:25:18.361 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-03-30 14:25:18.362 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-30 14:25:18.363 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-30 14:25:18.364 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.21 | totalMs=5.21
2026-03-30 14:25:18.364 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:25:18.364
2026-03-30 14:25:18.366 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-30 14:25:18.367 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-30 14:25:18.368 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-30 14:25:18.368 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.21 | totalMs=4.21
2026-03-30 14:25:18.369 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:25:18.369
2026-03-30 14:25:18.370 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-30 14:25:18.372 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-30 14:25:18.373 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-30 14:25:18.374 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.79 | totalMs=4.79
2026-03-30 14:25:18.741 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:25:18.741
2026-03-30 14:25:18.757 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.82
2026-03-30 14:25:18.758 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.75 | totalMs=16.75
2026-03-30 14:25:19.807 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:25:19.807
2026-03-30 14:49:35.315 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:49:35.315
2026-03-30 14:49:35.337 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=22.15
2026-03-30 14:49:35.342 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-30 14:49:35.345 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-30 14:49:35.349 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-30 14:49:35.362 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=12.33
2026-03-30 14:49:35.365 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.77
2026-03-30 14:49:35.365 | step 3 | route=IT_Ticket | empId=51415 | apiMs=50.34 | totalMs=50.34
2026-03-30 14:49:35.366 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:49:35.366
2026-03-30 14:49:35.376 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=9.57
2026-03-30 14:49:35.377 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-30 14:49:35.378 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-30 14:49:35.378 | step 3 | route=IT_Ticket | empId=51415 | apiMs=12.66 | totalMs=12.66
2026-03-30 14:49:40.052 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:49:40.052
2026-03-30 14:49:40.108 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.13
2026-03-30 14:49:40.111 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.90 | totalMs=58.90
2026-03-30 14:51:22.523 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:51:22.523
2026-03-30 14:51:22.534 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-30 14:51:22.536 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-30 14:51:22.537 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-30 14:51:22.539 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-30 14:51:22.540 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-30 14:51:22.546 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.31
2026-03-30 14:51:22.546 | step 3 | route=IT_Ticket | empId=60438 | apiMs=22.89 | totalMs=22.89
2026-03-30 14:51:22.547 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:51:22.547
2026-03-30 14:51:22.548 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-30 14:51:22.550 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-30 14:51:22.551 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-30 14:51:22.552 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.94 | totalMs=4.94
2026-03-30 14:51:30.161 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=14:51:30.161
2026-03-30 14:51:30.204 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=42.46
2026-03-30 14:51:30.207 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=46.08 | totalMs=46.08
2026-03-30 14:51:32.767 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=14:51:32.767
2026-03-30 14:51:32.777 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-30 14:51:32.781 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=13.41 | totalMs=13.41
2026-03-30 14:52:09.599 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:52:09.599
2026-03-30 14:52:09.639 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=39.13
2026-03-30 14:52:09.642 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=42.96 | totalMs=42.96
2026-03-30 14:52:09.645 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:52:09.645
2026-03-30 14:52:09.677 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=29.36
2026-03-30 14:52:09.678 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=33.41 | totalMs=33.41
2026-03-30 14:52:09.679 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:52:09.679
2026-03-30 14:52:09.695 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.6
2026-03-30 14:52:09.695 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=16.38 | totalMs=16.38
2026-03-30 14:52:09.696 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:52:09.696
2026-03-30 14:52:09.697 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-30 14:52:09.697 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.38 | totalMs=1.38
2026-03-30 14:52:09.942 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:52:09.942
2026-03-30 14:52:09.952 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-30 14:52:09.953 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-30 14:52:09.955 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-30 14:52:09.956 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-30 14:52:09.957 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-03-30 14:52:09.961 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=3.19
2026-03-30 14:52:09.961 | step 3 | route=IT_Ticket | empId=60438 | apiMs=19.02 | totalMs=19.02
2026-03-30 14:52:09.961 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:52:09.961
2026-03-30 14:52:09.963 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-30 14:52:09.964 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-30 14:52:09.965 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-30 14:52:09.965 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.01 | totalMs=4.01
2026-03-30 14:52:25.703 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:52:25.703
2026-03-30 14:52:25.716 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.46
2026-03-30 14:52:25.720 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.06 | totalMs=17.06
2026-03-30 14:52:42.796 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:52:42.796
2026-03-30 14:52:42.807 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-30 14:52:42.810 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.66 | totalMs=13.66
2026-03-30 14:52:42.813 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:52:42.813
2026-03-30 14:52:42.949 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=133.23
2026-03-30 14:52:42.951 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=137.87 | totalMs=137.87
2026-03-30 14:52:42.951 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:52:42.951
2026-03-30 14:52:42.953 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-30 14:52:42.954 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.54 | totalMs=2.54
2026-03-30 14:52:42.954 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:52:42.954
2026-03-30 14:52:42.955 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-30 14:52:42.956 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.71 | totalMs=1.71
2026-03-30 14:52:54.025 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:52:54.025
2026-03-30 14:52:54.035 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-30 14:52:54.039 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-30 14:52:54.043 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-30 14:52:54.044 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-30 14:52:54.045 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-03-30 14:52:54.050 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=4.42
2026-03-30 14:52:54.050 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.25 | totalMs=25.25
2026-03-30 14:52:54.051 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:52:54.051
2026-03-30 14:52:54.052 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-30 14:52:54.053 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-30 14:52:54.054 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-03-30 14:52:54.055 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.56 | totalMs=3.56
2026-03-30 14:53:01.438 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:53:01.438
2026-03-30 14:53:01.491 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=52.54
2026-03-30 14:53:01.492 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=53.53 | totalMs=53.53
2026-03-30 14:53:05.116 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:53:05.116
2026-03-30 14:53:05.128 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-03-30 14:53:05.131 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.71 | totalMs=14.71
2026-03-30 14:53:15.080 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:53:15.080
2026-03-30 14:53:15.095 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.31
2026-03-30 14:53:15.098 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=18.13 | totalMs=18.13
2026-03-30 14:53:15.101 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:53:15.101
2026-03-30 14:53:15.152 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=48.05
2026-03-30 14:53:15.165 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=64.17 | totalMs=64.17
2026-03-30 14:53:15.165 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:53:15.165
2026-03-30 14:53:15.174 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-03-30 14:53:15.174 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.88 | totalMs=8.88
2026-03-30 14:53:15.175 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:53:15.175
2026-03-30 14:53:15.183 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.48
2026-03-30 14:53:15.183 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.28 | totalMs=8.28
2026-03-30 14:53:17.500 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:53:17.500
2026-03-30 14:53:17.522 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=18.8
2026-03-30 14:53:17.532 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.46
2026-03-30 14:53:17.544 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.2
2026-03-30 14:53:17.554 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-30 14:53:17.573 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=18.86
2026-03-30 14:53:17.593 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=19.25
2026-03-30 14:53:17.593 | step 3 | route=IT_Ticket | empId=51415 | apiMs=93.21 | totalMs=93.21
2026-03-30 14:53:17.594 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:53:17.594
2026-03-30 14:53:17.612 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=17.71
2026-03-30 14:53:17.631 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=18.84
2026-03-30 14:53:17.650 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=18.59
2026-03-30 14:53:17.651 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.60 | totalMs=56.60
2026-03-30 14:53:24.461 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:53:24.461
2026-03-30 14:53:24.563 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=101.23
2026-03-30 14:53:24.566 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=104.92 | totalMs=104.92
2026-03-30 14:53:34.242 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:53:34.242
2026-03-30 14:53:34.260 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.81
2026-03-30 14:53:34.263 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.66 | totalMs=20.66
2026-03-30 14:53:42.468 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:53:42.468
2026-03-30 14:53:42.477 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.15
2026-03-30 14:53:42.480 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.38 | totalMs=12.38
2026-03-30 14:53:42.483 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:53:42.483
2026-03-30 14:53:42.500 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=14.52
2026-03-30 14:53:42.508 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=25.31 | totalMs=25.31
2026-03-30 14:53:42.508 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:53:42.508
2026-03-30 14:53:42.510 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-30 14:53:42.510 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.82 | totalMs=1.82
2026-03-30 14:53:42.511 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:53:42.511
2026-03-30 14:53:42.512 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-30 14:53:42.512 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.35 | totalMs=1.35
2026-03-30 14:53:50.006 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:53:50.006
2026-03-30 14:53:50.024 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=18.01
2026-03-30 14:53:50.047 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=19.91
2026-03-30 14:53:50.057 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-03-30 14:53:50.066 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.72
2026-03-30 14:53:50.074 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.38
2026-03-30 14:53:50.083 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=8.63
2026-03-30 14:53:50.084 | step 3 | route=IT_Ticket | empId=51415 | apiMs=78.05 | totalMs=78.05
2026-03-30 14:53:50.084 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:53:50.084
2026-03-30 14:53:50.093 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.48
2026-03-30 14:53:50.103 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.69
2026-03-30 14:53:50.111 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-03-30 14:53:50.111 | step 3 | route=IT_Ticket | empId=51415 | apiMs=26.89 | totalMs=26.89
2026-03-30 14:55:23.847 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:55:23.847
2026-03-30 14:55:23.903 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.33
2026-03-30 14:55:23.906 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.02 | totalMs=59.02
2026-03-30 14:55:29.716 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:55:29.716
2026-03-30 14:55:29.727 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-03-30 14:55:29.730 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.15 | totalMs=14.15
2026-03-30 14:55:39.259 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:55:39.259
2026-03-30 14:55:39.270 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-30 14:55:39.273 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.89 | totalMs=13.89
2026-03-30 14:55:39.276 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:55:39.276
2026-03-30 14:55:39.343 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=64.55
2026-03-30 14:55:39.356 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=80.09 | totalMs=80.09
2026-03-30 14:55:39.356 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:55:39.356
2026-03-30 14:55:39.358 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-03-30 14:55:39.358 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.07 | totalMs=2.07
2026-03-30 14:55:39.359 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:55:39.359
2026-03-30 14:55:39.360 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-30 14:55:39.361 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.65 | totalMs=1.65
2026-03-30 14:55:40.499 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:55:40.499
2026-03-30 14:55:40.510 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-03-30 14:55:40.511 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-30 14:55:40.513 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-30 14:55:40.514 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-30 14:55:40.516 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-03-30 14:55:40.518 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.16
2026-03-30 14:55:40.518 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.41 | totalMs=18.41
2026-03-30 14:55:40.518 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:55:40.518
2026-03-30 14:55:40.520 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-30 14:55:40.521 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-30 14:55:40.522 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-30 14:55:40.523 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.31 | totalMs=4.31
2026-03-30 14:55:55.034 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:55:55.034
2026-03-30 14:55:55.090 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.15
2026-03-30 14:55:55.093 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.00 | totalMs=59.00
2026-03-30 14:55:57.230 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:55:57.230
2026-03-30 14:55:57.242 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-03-30 14:55:57.242 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.31 | totalMs=12.31
2026-03-30 14:56:04.601 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:04.601
2026-03-30 14:56:04.611 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-03-30 14:56:04.612 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.29 | totalMs=10.29
2026-03-30 14:56:04.612 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:04.612
2026-03-30 14:56:04.614 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1.87
2026-03-30 14:56:04.616 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.73 | totalMs=3.73
2026-03-30 14:56:04.616 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:04.616
2026-03-30 14:56:04.618 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-30 14:56:04.618 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.76 | totalMs=1.76
2026-03-30 14:56:04.619 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:04.619
2026-03-30 14:56:04.620 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-30 14:56:04.620 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.40 | totalMs=1.40
2026-03-30 14:56:07.097 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:56:07.097
2026-03-30 14:56:07.107 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-03-30 14:56:07.109 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-30 14:56:07.110 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-30 14:56:07.112 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-30 14:56:07.113 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-03-30 14:56:07.115 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.52
2026-03-30 14:56:07.115 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.06 | totalMs=18.06
2026-03-30 14:56:07.116 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:56:07.116
2026-03-30 14:56:07.117 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-30 14:56:07.119 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-30 14:56:07.120 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-30 14:56:07.120 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.13 | totalMs=4.13
2026-03-30 14:56:14.450 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:56:14.450
2026-03-30 14:56:14.507 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=53.79
2026-03-30 14:56:14.510 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.80 | totalMs=59.80
2026-03-30 14:56:17.981 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:56:17.981
2026-03-30 14:56:17.992 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-03-30 14:56:17.993 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.80 | totalMs=11.80
2026-03-30 14:56:20.730 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:56:20.730
2026-03-30 14:56:20.741 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-30 14:56:20.742 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.34 | totalMs=11.34
2026-03-30 14:56:28.172 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:28.172
2026-03-30 14:56:28.185 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-30 14:56:28.188 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.56 | totalMs=15.56
2026-03-30 14:56:28.188 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:28.188
2026-03-30 14:56:28.211 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=21.82
2026-03-30 14:56:28.212 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=23.72 | totalMs=23.72
2026-03-30 14:56:28.213 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:28.213
2026-03-30 14:56:28.214 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-30 14:56:28.215 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.21 | totalMs=2.21
2026-03-30 14:56:28.215 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:28.215
2026-03-30 14:56:28.216 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-30 14:56:28.217 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.38 | totalMs=1.38
2026-03-30 14:56:32.853 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:56:32.853
2026-03-30 14:56:32.863 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-30 14:56:32.865 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-30 14:56:32.866 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-30 14:56:32.868 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-30 14:56:32.869 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-30 14:56:32.872 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.85
2026-03-30 14:56:32.872 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.66 | totalMs=18.66
2026-03-30 14:56:32.872 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:56:32.872
2026-03-30 14:56:32.874 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-30 14:56:32.875 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-30 14:56:32.876 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-30 14:56:32.877 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.43 | totalMs=4.43
2026-03-30 14:56:43.500 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:56:43.500
2026-03-30 14:56:43.555 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.75
2026-03-30 14:56:43.555 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.78 | totalMs=55.78
2026-03-30 14:56:47.890 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:56:47.890
2026-03-30 14:56:47.902 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.24
2026-03-30 14:56:47.905 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.78 | totalMs=15.78
2026-03-30 14:56:55.043 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:55.043
2026-03-30 14:56:55.054 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-30 14:56:55.054 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.68 | totalMs=10.68
2026-03-30 14:56:55.055 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:56:55.055
2026-03-30 14:56:55.059 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.74 | Error=SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 2456 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=Erp--Select Distinct S1.Etyno,S1.Etydate,S1.party,S1.GpNo,S1.GPDATE,S1.InvNo,Isnull(S1.InvDate,'01-Jan-1899') InvDate,S2.ITEM,S2.Qty,S1.DcNo,Isnull(S1.DcDate,'01-Jan-1899') DcDate, G1.GRNNO , S4.DIVISION , S1.WGRN  ,S1.through , S1.Parcel_Amount ,G1.GPNO Grn_GPNo, G1.GPDATE Grn_GpDate ,  S1.remarks , S1.sec1 , S1.Division_Code ,    S1.Bus_Parcel_Mode , S1.Fabric, S1.WoPO, isnull(S22.Supplier_Code,0) Partycode  From Sec_trn_inwardmas S1 Left join Sec_trn_inwardDet S2 on S1.EtyNo = S2.EtyNo LEft Join Inward_Against_PO_Tbl S22 On S1.EtyNO = S22.Inw_Eno  Left Join GrnMaster G1 on cast(S1.Division_Code as varchar (2)) = cast(G1.Division_Code as varchar (2)) And cast(S1.GPNo as varchar (50)) = cast(G1.GPNO as varchar (50)) and S1.GpDate = G1.GpDate Left join Sec_Division() S4 on S1.Division_Code = S4.Nos Left join FITSOCKS.dbo.Socks_Gate_Pass_GrnNo_Fn() SG On S1.GPNo= SG.GPNO And S1.GPDATE = SG.GPDATE And S1.PARTY = SG.PARTY Left join EXIM.dbo.Export_MaterialInward_Link_Details E1 On S1.Etyno = E1.Inward_Etyno Left join FITERP1314.dbo.Pur_Grn_Mas F1 On S1.Gpno=F1.GateInwId And S1.GpDate=F1.GateInWDate And 5=S1.Division_Code Left join FITERP1314.dbo.Prod_Recpt_MAs F2 On S1.Gpno=F2.GateInwId And S1.GpDate=F2.GateInWDate And 5=S1.Division_Code Left join OFFSET_PRINTING.dbo.Pur_Grn_Mas F3 On S1.Gpno=F3.GateInwId And S1.GpDate=F3.GateInWDate And 3=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F4 On S1.Gpno=F4.GateInwId And S1.GpDate=F4.GateInWDate And 2=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F5 On S1.Gpno=F5.GateInwId And S1.GpDate=F5.GateInWDate And 8=S1.Division_Code Left join LOTMASTER F6 On S1.Gpno=F6.Gpno And S1.GpDate=F6.GpDate And S1.Division_Code=F6.Sec_division Left join Vehicle_Travell_Expense_Master F7 On F7.InWard_EntryNo = S1.Etyno Where  F7.InWard_EntryNo Is Null And Cast(S1.Etydate As Date) >=DateAdd(YEAR,-1,Cast(GETDATE() As Date)) And Cancel_Flag = 0 And G1.GRNDATE Is Null And G1.GRNNO Is Null And E1.Inward_Etyno Is NUll And F6.Gpno Is null And F6.GpDate Is null And (SG.GPNo Is Null Or SG.GPDate is Null Or SG.InvNo Is Null Or SG.InvDate Is NUll) And (F1.GateInwId Is Null And F1.GateInWDate Is null) And (F2.GateInwId Is Null And F2.GateInWDate Is null)  And (F3.GateInwId Is Null And F3.GateInWDate Is null) And (F4.GateInwId Is Null And F4.GateInWDate Is null) And (F5.GateInwId Is Null And F5.GateInWDate Is null)   And S4.Nos in(1,4,5,7, 10),@Severity_Iss=1,@Module_id=6,@Comp_id=2600,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-30 14:56:55.066 | step 5 | route=IT_TicketPost | empId=51415 | action=IT Ticket Entry Save - ERROR | error => SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 2456 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=Erp--Select Distinct S1.Etyno,S1.Etydate,S1.party,S1.GpNo,S1.GPDATE,S1.InvNo,Isnull(S1.InvDate,'01-Jan-1899') InvDate,S2.ITEM,S2.Qty,S1.DcNo,Isnull(S1.DcDate,'01-Jan-1899') DcDate, G1.GRNNO , S4.DIVISION , S1.WGRN  ,S1.through , S1.Parcel_Amount ,G1.GPNO Grn_GPNo, G1.GPDATE Grn_GpDate ,  S1.remarks , S1.sec1 , S1.Division_Code ,    S1.Bus_Parcel_Mode , S1.Fabric, S1.WoPO, isnull(S22.Supplier_Code,0) Partycode  From Sec_trn_inwardmas S1 Left join Sec_trn_inwardDet S2 on S1.EtyNo = S2.EtyNo LEft Join Inward_Against_PO_Tbl S22 On S1.EtyNO = S22.Inw_Eno  Left Join GrnMaster G1 on cast(S1.Division_Code as varchar (2)) = cast(G1.Division_Code as varchar (2)) And cast(S1.GPNo as varchar (50)) = cast(G1.GPNO as varchar (50)) and S1.GpDate = G1.GpDate Left join Sec_Division() S4 on S1.Division_Code = S4.Nos Left join FITSOCKS.dbo.Socks_Gate_Pass_GrnNo_Fn() SG On S1.GPNo= SG.GPNO And S1.GPDATE = SG.GPDATE And S1.PARTY = SG.PARTY Left join EXIM.dbo.Export_MaterialInward_Link_Details E1 On S1.Etyno = E1.Inward_Etyno Left join FITERP1314.dbo.Pur_Grn_Mas F1 On S1.Gpno=F1.GateInwId And S1.GpDate=F1.GateInWDate And 5=S1.Division_Code Left join FITERP1314.dbo.Prod_Recpt_MAs F2 On S1.Gpno=F2.GateInwId And S1.GpDate=F2.GateInWDate And 5=S1.Division_Code Left join OFFSET_PRINTING.dbo.Pur_Grn_Mas F3 On S1.Gpno=F3.GateInwId And S1.GpDate=F3.GateInWDate And 3=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F4 On S1.Gpno=F4.GateInwId And S1.GpDate=F4.GateInWDate And 2=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F5 On S1.Gpno=F5.GateInwId And S1.GpDate=F5.GateInWDate And 8=S1.Division_Code Left join LOTMASTER F6 On S1.Gpno=F6.Gpno And S1.GpDate=F6.GpDate And S1.Division_Code=F6.Sec_division Left join Vehicle_Travell_Expense_Master F7 On F7.InWard_EntryNo = S1.Etyno Where  F7.InWard_EntryNo Is Null And Cast(S1.Etydate As Date) >=DateAdd(YEAR,-1,Cast(GETDATE() As Date)) And Cancel_Flag = 0 And G1.GRNDATE Is Null And G1.GRNNO Is Null And E1.Inward_Etyno Is NUll And F6.Gpno Is null And F6.GpDate Is null And (SG.GPNo Is Null Or SG.GPDate is Null Or SG.InvNo Is Null Or SG.InvDate Is NUll) And (F1.GateInwId Is Null And F1.GateInWDate Is null) And (F2.GateInwId Is Null And F2.GateInWDate Is null)  And (F3.GateInwId Is Null And F3.GateInWDate Is null) And (F4.GateInwId Is Null And F4.GateInWDate Is null) And (F5.GateInwId Is Null And F5.GateInWDate Is null)   And S4.Nos in(1,4,5,7, 10),@Severity_Iss=1,@Module_id=6,@Comp_id=2600,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-30 14:56:55.293 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:56:55.293
2026-03-30 14:56:55.303 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-30 14:56:55.305 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-30 14:56:55.307 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-30 14:56:55.308 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-30 14:56:55.310 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-30 14:56:55.312 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.99
2026-03-30 14:56:55.312 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.23 | totalMs=19.23
2026-03-30 14:56:55.313 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:56:55.313
2026-03-30 14:56:55.314 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-30 14:56:55.316 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-30 14:56:55.317 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-30 14:56:55.317 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.58 | totalMs=4.58
2026-03-30 14:57:09.490 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:57:09.490
2026-03-30 14:57:09.523 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.93
2026-03-30 14:57:09.523 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=32.93 | totalMs=32.93
2026-03-30 14:57:11.590 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:57:11.590
2026-03-30 14:57:11.607 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.21
2026-03-30 14:57:11.610 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.32 | totalMs=20.32
2026-03-30 14:57:19.661 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:57:19.661
2026-03-30 14:57:19.679 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=14.44
2026-03-30 14:57:19.687 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=5.17
2026-03-30 14:57:19.703 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=13.36
2026-03-30 14:57:19.720 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=16.06
2026-03-30 14:57:19.736 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=16.03
2026-03-30 14:57:19.753 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=16.49
2026-03-30 14:57:19.753 | step 3 | route=IT_Ticket | empId=46609 | apiMs=92.36 | totalMs=92.36
2026-03-30 14:57:19.754 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:57:19.754
2026-03-30 14:57:19.770 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=14.94
2026-03-30 14:57:19.771 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-30 14:57:19.772 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-30 14:57:19.772 | step 3 | route=IT_Ticket | empId=46609 | apiMs=18.12 | totalMs=18.12
2026-03-30 14:57:22.732 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:57:22.732
2026-03-30 14:57:22.741 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.9
2026-03-30 14:57:22.742 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.90 | totalMs=9.90
2026-03-30 14:57:22.743 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:57:22.743
2026-03-30 14:57:22.763 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=20.45
2026-03-30 14:57:22.765 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.19 | totalMs=22.19
2026-03-30 14:57:22.765 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:57:22.765
2026-03-30 14:57:22.767 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-30 14:57:22.767 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.90 | totalMs=1.90
2026-03-30 14:57:22.767 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:57:22.767
2026-03-30 14:57:22.768 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.64
2026-03-30 14:57:22.769 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.34 | totalMs=1.34
2026-03-30 14:57:24.746 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:57:24.746
2026-03-30 14:57:24.764 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.31
2026-03-30 14:57:24.773 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.15
2026-03-30 14:57:24.781 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-03-30 14:57:24.789 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-03-30 14:57:24.798 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.02
2026-03-30 14:57:24.807 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=8.36
2026-03-30 14:57:24.807 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.99 | totalMs=60.99
2026-03-30 14:57:24.808 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:57:24.808
2026-03-30 14:57:24.815 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.02
2026-03-30 14:57:24.823 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.89
2026-03-30 14:57:24.832 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-30 14:57:24.832 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.57 | totalMs=24.57
2026-03-30 14:57:38.046 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:57:38.046
2026-03-30 14:57:38.056 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-30 14:57:38.058 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-30 14:57:38.059 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-30 14:57:38.060 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-30 14:57:38.061 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-30 14:57:38.063 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=1.62
2026-03-30 14:57:38.064 | step 3 | route=IT_Ticket | empId=46609 | apiMs=17.80 | totalMs=17.80
2026-03-30 14:57:38.064 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:57:38.064
2026-03-30 14:57:38.066 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-30 14:57:38.067 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-30 14:57:38.068 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-30 14:57:38.068 | step 3 | route=IT_Ticket | empId=46609 | apiMs=3.95 | totalMs=3.95
2026-03-30 14:57:40.737 | step 1 | route=IT_Ticket | empId=40107 | query called at=14:57:40.737
2026-03-30 14:57:40.756 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=18.25
2026-03-30 14:57:40.758 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-30 14:57:40.761 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=2.24
2026-03-30 14:57:40.762 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-30 14:57:40.763 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-30 14:57:40.765 | step 2 | route=IT_Ticket | empId=40107 | query=VMS_Comp_login_proc | queryMs=1.61
2026-03-30 14:57:40.766 | step 3 | route=IT_Ticket | empId=40107 | apiMs=28.41 | totalMs=28.41
2026-03-30 14:57:40.766 | step 1 | route=IT_Ticket | empId=40107 | query called at=14:57:40.766
2026-03-30 14:57:40.767 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-30 14:57:40.769 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 14:57:40.770 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-30 14:57:40.770 | step 3 | route=IT_Ticket | empId=40107 | apiMs=4.12 | totalMs=4.12
2026-03-30 14:57:47.294 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40107 | query called at=14:57:47.294
2026-03-30 14:57:47.720 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=424.96
2026-03-30 14:57:47.723 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40107 | apiMs=429.28 | totalMs=429.28
2026-03-30 14:57:49.334 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40107 | query called at=14:57:49.334
2026-03-30 14:57:49.349 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=15.29
2026-03-30 14:57:49.353 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40107 | apiMs=19.24 | totalMs=19.24
2026-03-30 14:57:57.881 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=14:57:57.881
2026-03-30 14:57:57.935 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=53.45
2026-03-30 14:57:57.936 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=54.60 | totalMs=54.60
2026-03-30 14:58:09.112 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:58:09.112
2026-03-30 14:58:09.122 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-30 14:58:09.124 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-30 14:58:09.126 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-30 14:58:09.127 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-30 14:58:09.128 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-30 14:58:09.130 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=1.8
2026-03-30 14:58:09.131 | step 3 | route=IT_Ticket | empId=46609 | apiMs=18.71 | totalMs=18.71
2026-03-30 14:58:09.131 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:58:09.131
2026-03-30 14:58:09.133 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-30 14:58:09.134 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-30 14:58:09.135 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-30 14:58:09.136 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.37 | totalMs=4.37
2026-03-30 14:58:15.155 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:58:15.155
2026-03-30 14:58:15.191 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.66
2026-03-30 14:58:15.195 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=39.80 | totalMs=39.80
2026-03-30 14:58:17.663 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:58:17.663
2026-03-30 14:58:17.678 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.61
2026-03-30 14:58:17.680 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.89 | totalMs=17.89
2026-03-30 14:58:18.958 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=14:58:18.958
2026-03-30 14:58:19.042 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=83.4
2026-03-30 14:58:19.043 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=84.51 | totalMs=84.51
2026-03-30 14:58:24.390 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:58:24.390
2026-03-30 14:58:24.400 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-30 14:58:24.400 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.80 | totalMs=10.80
2026-03-30 14:58:24.401 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:58:24.401
2026-03-30 14:58:24.404 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.53
2026-03-30 14:58:24.421 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.62 | totalMs=19.62
2026-03-30 14:58:24.421 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:58:24.421
2026-03-30 14:58:24.423 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-30 14:58:24.423 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.26 | totalMs=2.26
2026-03-30 14:58:24.424 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:58:24.424
2026-03-30 14:58:24.425 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-30 14:58:24.425 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.56 | totalMs=1.56
2026-03-30 14:58:26.890 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:58:26.890
2026-03-30 14:58:26.900 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.23
2026-03-30 14:58:26.901 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-30 14:58:26.902 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-30 14:58:26.903 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.65
2026-03-30 14:58:26.904 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.75
2026-03-30 14:58:26.906 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.05
2026-03-30 14:58:26.906 | step 3 | route=IT_Ticket | empId=51415 | apiMs=15.93 | totalMs=15.93
2026-03-30 14:58:26.907 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:58:26.907
2026-03-30 14:58:26.908 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-30 14:58:26.909 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-30 14:58:26.910 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-03-30 14:58:26.910 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.62 | totalMs=3.62
2026-03-30 14:58:35.145 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:58:35.145
2026-03-30 14:58:35.201 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=56.09
2026-03-30 14:58:35.202 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.12 | totalMs=57.12
2026-03-30 14:58:37.058 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:58:37.058
2026-03-30 14:58:37.070 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12
2026-03-30 14:58:37.071 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.07 | totalMs=13.07
2026-03-30 14:58:38.761 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=14:58:38.761
2026-03-30 14:58:38.817 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=55.8
2026-03-30 14:58:38.818 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=56.87 | totalMs=56.87
2026-03-30 14:58:41.326 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=14:58:41.326
2026-03-30 14:58:41.510 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=183.19
2026-03-30 14:58:41.511 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=184.45 | totalMs=184.45
2026-03-30 14:58:43.740 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:58:43.740
2026-03-30 14:58:43.753 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-30 14:58:43.756 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.02 | totalMs=16.02
2026-03-30 14:58:43.756 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:58:43.756
2026-03-30 14:58:43.863 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=105.82
2026-03-30 14:58:43.865 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=108.48 | totalMs=108.48
2026-03-30 14:58:43.865 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:58:43.865
2026-03-30 14:58:43.867 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-30 14:58:43.867 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.91 | totalMs=1.91
2026-03-30 14:58:43.868 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:58:43.868
2026-03-30 14:58:43.869 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-30 14:58:43.870 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.63 | totalMs=1.63
2026-03-30 14:58:46.466 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=14:58:46.466
2026-03-30 14:58:46.541 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=74.4
2026-03-30 14:58:46.542 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=75.51 | totalMs=75.51
2026-03-30 14:58:53.696 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=14:58:53.696
2026-03-30 14:58:53.715 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=18.64
2026-03-30 14:58:53.715 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=19.62 | totalMs=19.62
2026-03-30 14:58:58.598 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:58:58.598
2026-03-30 14:58:58.618 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.86
2026-03-30 14:58:58.627 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.11
2026-03-30 14:58:58.635 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.11
2026-03-30 14:58:58.644 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-03-30 14:58:58.652 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=7.9
2026-03-30 14:58:58.654 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.1
2026-03-30 14:58:58.654 | step 3 | route=IT_Ticket | empId=51415 | apiMs=56.01 | totalMs=56.01
2026-03-30 14:58:58.654 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:58:58.654
2026-03-30 14:58:58.657 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.28
2026-03-30 14:58:58.658 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-03-30 14:58:58.661 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.47
2026-03-30 14:58:58.661 | step 3 | route=IT_Ticket | empId=51415 | apiMs=6.91 | totalMs=6.91
2026-03-30 14:59:14.506 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:59:14.506
2026-03-30 14:59:14.656 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=149.06
2026-03-30 14:59:14.656 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=150.11 | totalMs=150.11
2026-03-30 14:59:18.161 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:59:18.161
2026-03-30 14:59:18.183 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=20.78
2026-03-30 14:59:18.183 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=22.05 | totalMs=22.05
2026-03-30 14:59:19.445 | step 1 | route=IT_TicketPost | empId=40107 | query called at=14:59:19.445
2026-03-30 14:59:19.461 | step 2 | route=IT_TicketPost | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=15.67
2026-03-30 14:59:19.462 | step 3 | route=IT_TicketPost | empId=40107 | apiMs=16.72 | totalMs=16.72
2026-03-30 14:59:19.462 | step 1 | route=IT_TicketPost | empId=40107 | query called at=14:59:19.462
2026-03-30 14:59:19.743 | step 2 | route=IT_TicketPost | empId=40107 | query=IT_Ticket_Save_SPOC | queryMs=280.4
2026-03-30 14:59:19.746 | step 3 | route=IT_TicketPost | empId=40107 | apiMs=283.77 | totalMs=283.77
2026-03-30 14:59:19.746 | step 1 | route=IT_TicketPost | empId=40107 | query called at=14:59:19.746
2026-03-30 14:59:19.748 | step 2 | route=IT_TicketPost | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-30 14:59:19.749 | step 3 | route=IT_TicketPost | empId=40107 | apiMs=2.13 | totalMs=2.13
2026-03-30 14:59:20.867 | step 1 | route=IT_Ticket | empId=40107 | query called at=14:59:20.867
2026-03-30 14:59:20.878 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-30 14:59:20.879 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-30 14:59:20.880 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-30 14:59:20.882 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-30 14:59:20.883 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-03-30 14:59:20.885 | step 2 | route=IT_Ticket | empId=40107 | query=VMS_Comp_login_proc | queryMs=1.37
2026-03-30 14:59:20.885 | step 3 | route=IT_Ticket | empId=40107 | apiMs=17.99 | totalMs=17.99
2026-03-30 14:59:20.886 | step 1 | route=IT_Ticket | empId=40107 | query called at=14:59:20.886
2026-03-30 14:59:20.887 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-30 14:59:20.889 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-30 14:59:20.890 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 14:59:20.891 | step 3 | route=IT_Ticket | empId=40107 | apiMs=5.09 | totalMs=5.09
2026-03-30 14:59:27.350 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:59:27.350
2026-03-30 14:59:27.361 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-03-30 14:59:27.362 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.04 | totalMs=12.04
2026-03-30 14:59:27.362 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:59:27.362
2026-03-30 14:59:27.371 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=8.13
2026-03-30 14:59:27.372 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.93 | totalMs=9.93
2026-03-30 14:59:27.373 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:59:27.373
2026-03-30 14:59:27.374 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-30 14:59:27.375 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.89 | totalMs=1.89
2026-03-30 14:59:27.375 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:59:27.375
2026-03-30 14:59:27.376 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-30 14:59:27.377 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.60 | totalMs=1.60
2026-03-30 14:59:29.052 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:59:29.052
2026-03-30 14:59:29.063 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-30 14:59:29.064 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-30 14:59:29.065 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-30 14:59:29.067 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-30 14:59:29.068 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.78
2026-03-30 14:59:29.070 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.59
2026-03-30 14:59:29.070 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.88 | totalMs=17.88
2026-03-30 14:59:29.071 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:59:29.071
2026-03-30 14:59:29.072 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-30 14:59:29.073 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-30 14:59:29.074 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-30 14:59:29.075 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.15 | totalMs=4.15
2026-03-30 14:59:58.818 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:59:58.818
2026-03-30 14:59:59.031 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=212.45
2026-03-30 14:59:59.032 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=213.70 | totalMs=213.70
2026-03-30 14:59:59.591 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:59:59.591
2026-03-30 15:00:27.635 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:27.635
2026-03-30 15:00:27.676 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=40.88
2026-03-30 15:00:27.688 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=9.8
2026-03-30 15:00:27.700 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.42
2026-03-30 15:00:27.716 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=14.27
2026-03-30 15:00:27.725 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=7.67
2026-03-30 15:00:27.730 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2.06
2026-03-30 15:00:27.733 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2.18
2026-03-30 15:00:27.738 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2.66
2026-03-30 15:00:27.741 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.32
2026-03-30 15:00:27.745 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.52
2026-03-30 15:00:27.747 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=112.89 | totalMs=112.89
2026-03-30 15:00:27.748 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:27.748
2026-03-30 15:00:27.750 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-03-30 15:00:27.752 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-30 15:00:27.753 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-30 15:00:27.753 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.55 | totalMs=5.55
2026-03-30 15:00:29.943 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:29.943
2026-03-30 15:00:29.950 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.6
2026-03-30 15:00:29.959 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.72
2026-03-30 15:00:29.968 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.62
2026-03-30 15:00:29.968 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=24.79 | totalMs=24.79
2026-03-30 15:00:30.927 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:30.927
2026-03-30 15:00:30.929 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-30 15:00:30.930 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-30 15:00:30.931 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.64
2026-03-30 15:00:30.931 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.08 | totalMs=4.08
2026-03-30 15:00:31.873 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:31.873
2026-03-30 15:00:31.874 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-30 15:00:31.876 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-30 15:00:31.877 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-30 15:00:31.877 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.35 | totalMs=4.35
2026-03-30 15:00:32.791 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:32.791
2026-03-30 15:00:32.796 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.93
2026-03-30 15:00:32.797 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-30 15:00:32.799 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-30 15:00:32.799 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.97 | totalMs=7.97
2026-03-30 15:00:33.716 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:33.716
2026-03-30 15:00:33.718 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-03-30 15:00:33.719 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.62
2026-03-30 15:00:33.720 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-30 15:00:33.720 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.39 | totalMs=4.39
2026-03-30 15:00:34.713 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:34.713
2026-03-30 15:00:34.715 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-30 15:00:34.716 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-30 15:00:34.717 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-30 15:00:34.718 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.04 | totalMs=5.04
2026-03-30 15:00:35.751 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:35.751
2026-03-30 15:00:35.753 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-30 15:00:35.754 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-30 15:00:35.755 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-30 15:00:35.756 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.72 | totalMs=4.72
2026-03-30 15:00:36.754 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:36.754
2026-03-30 15:00:36.755 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-30 15:00:36.756 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-30 15:00:36.758 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-30 15:00:36.758 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.33 | totalMs=4.33
2026-03-30 15:00:37.691 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:00:37.691
2026-03-30 15:00:37.693 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-30 15:00:37.695 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-30 15:00:37.696 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-03-30 15:00:37.697 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.09 | totalMs=6.09
2026-03-30 15:00:39.073 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:00:39.073
2026-03-30 15:00:39.097 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=24.22
2026-03-30 15:00:39.098 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=25.13 | totalMs=25.13
2026-03-30 15:00:39.570 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:00:39.570
2026-03-30 15:01:55.312 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=15:01:55.312
2026-03-30 15:01:55.493 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=180.4
2026-03-30 15:01:55.493 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=181.54 | totalMs=181.54
2026-03-30 15:01:59.622 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=15:01:59.622
2026-03-30 15:01:59.677 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=54.83
2026-03-30 15:01:59.680 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=58.09 | totalMs=58.09
2026-03-30 15:05:50.538 | step 1 | route=IT_Ticket | empId=41061 | query called at=15:05:50.538
2026-03-30 15:05:50.550 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-03-30 15:05:50.555 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-30 15:05:50.559 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-30 15:05:50.563 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-30 15:05:50.565 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-30 15:05:50.567 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=2.06
2026-03-30 15:05:50.568 | step 3 | route=IT_Ticket | empId=41061 | apiMs=29.68 | totalMs=29.68
2026-03-30 15:05:50.568 | step 1 | route=IT_Ticket | empId=41061 | query called at=15:05:50.568
2026-03-30 15:05:50.570 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-30 15:05:50.572 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-30 15:05:50.573 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-30 15:05:50.574 | step 3 | route=IT_Ticket | empId=41061 | apiMs=5.28 | totalMs=5.28
2026-03-30 15:05:58.413 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=15:05:58.413
2026-03-30 15:05:58.533 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=118.69
2026-03-30 15:05:58.533 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=119.89 | totalMs=119.89
2026-03-30 15:06:00.702 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=15:06:00.702
2026-03-30 15:06:00.712 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-03-30 15:06:00.716 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=13.50 | totalMs=13.50
2026-03-30 15:06:19.789 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:06:19.789
2026-03-30 15:06:19.801 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.37
2026-03-30 15:06:19.802 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-30 15:06:19.803 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-30 15:06:19.805 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-30 15:06:19.806 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-30 15:06:19.811 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.01
2026-03-30 15:06:19.811 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.51 | totalMs=22.51
2026-03-30 15:06:19.812 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:06:19.812
2026-03-30 15:06:19.820 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.47
2026-03-30 15:06:19.828 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-03-30 15:06:19.838 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=9.14
2026-03-30 15:06:19.838 | step 3 | route=IT_Ticket | empId=46985 | apiMs=26.07 | totalMs=26.07
2026-03-30 15:06:32.257 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=15:06:32.257
2026-03-30 15:06:32.358 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=100.11
2026-03-30 15:06:32.358 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=101.10 | totalMs=101.10
2026-03-30 15:06:33.857 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=15:06:33.857
2026-03-30 15:06:33.868 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-03-30 15:06:33.871 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=14.60 | totalMs=14.60
2026-03-30 15:06:53.818 | step 1 | route=IT_TicketPost | empId=41061 | query called at=15:06:53.818
2026-03-30 15:06:53.829 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-03-30 15:06:53.833 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=15.26 | totalMs=15.26
2026-03-30 15:06:53.836 | step 1 | route=IT_TicketPost | empId=41061 | query called at=15:06:53.836
2026-03-30 15:06:53.849 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=10.42
2026-03-30 15:06:53.851 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=14.93 | totalMs=14.93
2026-03-30 15:06:53.851 | step 1 | route=IT_TicketPost | empId=41061 | query called at=15:06:53.851
2026-03-30 15:06:53.853 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-03-30 15:06:53.854 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2.65 | totalMs=2.65
2026-03-30 15:06:53.854 | step 1 | route=IT_TicketPost | empId=41061 | query called at=15:06:53.854
2026-03-30 15:06:53.855 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-30 15:06:53.856 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=1.63 | totalMs=1.63
2026-03-30 15:06:58.869 | step 1 | route=IT_Ticket | empId=41061 | query called at=15:06:58.869
2026-03-30 15:06:58.887 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=17.36
2026-03-30 15:06:58.896 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=5.85
2026-03-30 15:06:58.905 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=6.42
2026-03-30 15:06:58.914 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-03-30 15:06:58.924 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=9.47
2026-03-30 15:06:58.933 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=8.82
2026-03-30 15:06:58.933 | step 3 | route=IT_Ticket | empId=41061 | apiMs=63.95 | totalMs=63.95
2026-03-30 15:06:58.934 | step 1 | route=IT_Ticket | empId=41061 | query called at=15:06:58.934
2026-03-30 15:06:58.941 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=7.25
2026-03-30 15:06:58.950 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=7.9
2026-03-30 15:06:58.959 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=9.22
2026-03-30 15:06:58.960 | step 3 | route=IT_Ticket | empId=41061 | apiMs=26.05 | totalMs=26.05
2026-03-30 15:07:34.769 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:07:34.769
2026-03-30 15:07:34.780 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-30 15:07:34.780 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=10.99 | totalMs=10.99
2026-03-30 15:07:34.781 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:07:34.781
2026-03-30 15:07:34.792 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=10.85
2026-03-30 15:07:34.794 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=12.83 | totalMs=12.83
2026-03-30 15:07:34.794 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:07:34.794
2026-03-30 15:07:34.796 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-30 15:07:34.796 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.07 | totalMs=2.07
2026-03-30 15:07:35.022 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:07:35.022
2026-03-30 15:07:35.032 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-30 15:07:35.034 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-30 15:07:35.035 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-30 15:07:35.037 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-30 15:07:35.038 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-03-30 15:07:35.040 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.85
2026-03-30 15:07:35.041 | step 3 | route=IT_Ticket | empId=46985 | apiMs=18.49 | totalMs=18.49
2026-03-30 15:07:35.041 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:07:35.041
2026-03-30 15:07:35.042 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-30 15:07:35.044 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-30 15:07:35.045 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-30 15:07:35.045 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.26 | totalMs=4.26
2026-03-30 15:10:42.699 | step 1 | route=IT_Ticket | empId=60384 | query called at=15:10:42.699
2026-03-30 15:10:42.733 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=34.02
2026-03-30 15:10:42.735 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-30 15:10:42.736 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-30 15:10:42.738 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-30 15:10:42.760 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_it_Ticket_Details | queryMs=21.46
2026-03-30 15:10:42.764 | step 2 | route=IT_Ticket | empId=60384 | query=VMS_Comp_login_proc | queryMs=4.54
2026-03-30 15:10:42.765 | step 3 | route=IT_Ticket | empId=60384 | apiMs=66.12 | totalMs=66.12
2026-03-30 15:10:42.765 | step 1 | route=IT_Ticket | empId=60384 | query called at=15:10:42.765
2026-03-30 15:10:42.785 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=18.95
2026-03-30 15:10:42.786 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-30 15:10:42.787 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-30 15:10:42.787 | step 3 | route=IT_Ticket | empId=60384 | apiMs=22.10 | totalMs=22.10
2026-03-30 15:10:49.943 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60384 | query called at=15:10:49.943
2026-03-30 15:10:50.239 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=296.1
2026-03-30 15:10:50.244 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60384 | apiMs=301.28 | totalMs=301.28
2026-03-30 15:10:51.685 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60384 | query called at=15:10:51.685
2026-03-30 15:10:51.892 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=204.11
2026-03-30 15:10:51.895 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60384 | apiMs=209.54 | totalMs=209.54
2026-03-30 15:10:53.062 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60384 | query called at=15:10:53.062
2026-03-30 15:10:53.073 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-30 15:10:53.076 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60384 | apiMs=13.55 | totalMs=13.55
2026-03-30 15:11:13.830 | step 1 | route=IT_TicketPost | empId=60384 | query called at=15:11:13.830
2026-03-30 15:11:13.841 | step 2 | route=IT_TicketPost | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-03-30 15:11:13.841 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=11.32 | totalMs=11.32
2026-03-30 15:11:13.841 | step 1 | route=IT_TicketPost | empId=60384 | query called at=15:11:13.841
2026-03-30 15:11:13.859 | step 2 | route=IT_TicketPost | empId=60384 | query=IT_Ticket_Save_SPOC | queryMs=17.06
2026-03-30 15:11:13.860 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=19.20 | totalMs=19.20
2026-03-30 15:11:13.861 | step 1 | route=IT_TicketPost | empId=60384 | query called at=15:11:13.861
2026-03-30 15:11:13.883 | step 2 | route=IT_TicketPost | empId=60384 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.47
2026-03-30 15:11:13.883 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=22.28 | totalMs=22.28
2026-03-30 15:11:13.884 | step 1 | route=IT_TicketPost | empId=60384 | query called at=15:11:13.884
2026-03-30 15:11:13.885 | step 2 | route=IT_TicketPost | empId=60384 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-30 15:11:13.885 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=1.50 | totalMs=1.50
2026-03-30 15:11:16.329 | step 1 | route=IT_Ticket | empId=60384 | query called at=15:11:16.329
2026-03-30 15:11:16.339 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-30 15:11:16.344 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=5.06
2026-03-30 15:11:16.353 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-03-30 15:11:16.362 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=8.3
2026-03-30 15:11:16.370 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_it_Ticket_Details | queryMs=8.41
2026-03-30 15:11:16.387 | step 2 | route=IT_Ticket | empId=60384 | query=VMS_Comp_login_proc | queryMs=16.48
2026-03-30 15:11:16.388 | step 3 | route=IT_Ticket | empId=60384 | apiMs=58.89 | totalMs=58.89
2026-03-30 15:11:16.388 | step 1 | route=IT_Ticket | empId=60384 | query called at=15:11:16.388
2026-03-30 15:11:16.396 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=7.62
2026-03-30 15:11:16.405 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-03-30 15:11:16.413 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-03-30 15:11:16.414 | step 3 | route=IT_Ticket | empId=60384 | apiMs=25.46 | totalMs=25.46
2026-03-30 15:16:45.713 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=15:16:45.713
2026-03-30 15:16:45.760 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=45.97
2026-03-30 15:16:45.763 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=49.91 | totalMs=49.91
2026-03-30 15:16:46.983 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:16:46.983
2026-03-30 15:16:50.355 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=15:16:50.355
2026-03-30 15:16:50.383 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=IT_Ticket_Update_SPOC | queryMs=27.53
2026-03-30 15:16:50.388 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=32.70 | totalMs=32.70
2026-03-30 15:16:50.391 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=15:16:50.391
2026-03-30 15:16:50.394 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-30 15:16:50.396 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-30 15:16:50.397 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-30 15:16:50.397 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=6.31 | totalMs=6.31
2026-03-30 15:16:53.872 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=15:16:53.872
2026-03-30 15:16:53.887 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=15.15
2026-03-30 15:16:53.888 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=16.08 | totalMs=16.08
2026-03-30 15:16:54.646 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:16:54.646
2026-03-30 15:37:09.562 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:37:09.562
2026-03-30 15:37:09.588 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=25.77
2026-03-30 15:37:09.589 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-30 15:37:09.591 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-03-30 15:37:09.600 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=8.96
2026-03-30 15:37:09.640 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=40
2026-03-30 15:37:09.653 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=11.66
2026-03-30 15:37:09.653 | step 3 | route=IT_Ticket | empId=49869 | apiMs=91.45 | totalMs=91.45
2026-03-30 15:37:09.653 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:37:09.653
2026-03-30 15:37:09.679 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=25.11
2026-03-30 15:37:09.688 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-03-30 15:37:09.696 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-03-30 15:37:09.697 | step 3 | route=IT_Ticket | empId=49869 | apiMs=43.32 | totalMs=43.32
2026-03-30 15:37:13.740 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=15:37:13.740
2026-03-30 15:37:14.171 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=430.55
2026-03-30 15:37:14.175 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=434.72 | totalMs=434.72
2026-03-30 15:37:15.503 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=15:37:15.503
2026-03-30 15:37:15.515 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.28
2026-03-30 15:37:15.515 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=12.36 | totalMs=12.36
2026-03-30 15:37:28.097 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:37:28.097
2026-03-30 15:37:28.106 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.23
2026-03-30 15:37:28.107 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=10.14 | totalMs=10.14
2026-03-30 15:37:28.107 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:37:28.107
2026-03-30 15:37:28.158 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=49.86
2026-03-30 15:37:28.192 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=84.27 | totalMs=84.27
2026-03-30 15:37:28.192 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:37:28.192
2026-03-30 15:37:28.194 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-30 15:37:28.195 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.71 | totalMs=2.71
2026-03-30 15:37:29.825 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:37:29.825
2026-03-30 15:37:29.837 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-03-30 15:37:29.841 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-30 15:37:29.843 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-30 15:37:29.844 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-03-30 15:37:29.845 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-03-30 15:37:29.848 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=3.19
2026-03-30 15:37:29.849 | step 3 | route=IT_Ticket | empId=49869 | apiMs=23.48 | totalMs=23.48
2026-03-30 15:37:29.849 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:37:29.849
2026-03-30 15:37:29.850 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-30 15:37:29.852 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-30 15:37:29.853 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-30 15:37:29.853 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.19 | totalMs=4.19
2026-03-30 15:37:34.389 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:37:34.389
2026-03-30 15:37:34.440 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=47.57
2026-03-30 15:37:34.443 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=53.26 | totalMs=53.26
2026-03-30 15:37:34.883 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:37:34.883
2026-03-30 15:37:38.923 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:37:38.923
2026-03-30 15:37:38.959 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=35.58
2026-03-30 15:37:38.960 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=37.79 | totalMs=37.79
2026-03-30 15:37:38.969 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (49869, 7, Split Approval request, 1, 4, 9549, 2026-03-30).
2026-03-30 15:37:39.189 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:37:39.189
2026-03-30 15:37:39.206 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=16.23
2026-03-30 15:37:39.206 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=17.11 | totalMs=17.11
2026-03-30 15:37:39.538 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:37:39.538
2026-03-30 15:37:52.852 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:37:52.852
2026-03-30 15:37:52.864 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=10.9
2026-03-30 15:37:52.870 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=17.41 | totalMs=17.41
2026-03-30 15:37:52.874 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (49869, 7, Split Approval request, 1, 4, 9549, 2026-03-30).
2026-03-30 15:37:53.100 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:37:53.100
2026-03-30 15:37:53.122 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=21.2
2026-03-30 15:37:53.123 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=22.25 | totalMs=22.25
2026-03-30 15:37:53.461 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:37:53.461
2026-03-30 15:38:05.524 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:38:05.524
2026-03-30 15:38:05.536 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=11.58
2026-03-30 15:38:05.538 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=14.04 | totalMs=14.04
2026-03-30 15:38:05.540 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (49869, 7, Split Approval request, 1, 4, 9549, 2026-03-30).
2026-03-30 15:38:05.767 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:38:05.767
2026-03-30 15:38:05.790 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=22.16
2026-03-30 15:38:05.790 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=23.28 | totalMs=23.28
2026-03-30 15:38:06.148 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:38:06.148
2026-03-30 15:38:25.022 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:38:25.022
2026-03-30 15:38:25.038 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=15.79
2026-03-30 15:38:25.041 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=19.07 | totalMs=19.07
2026-03-30 15:38:25.415 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:38:25.415
2026-03-30 15:38:36.312 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:38:36.312
2026-03-30 15:38:36.322 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=9.98
2026-03-30 15:38:36.327 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=15.50 | totalMs=15.50
2026-03-30 15:38:36.331 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (49869, 7, Split Approval request, 1, 4, 9549, 2026-03-30).
2026-03-30 15:38:36.556 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:38:36.556
2026-03-30 15:38:36.576 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=19.95
2026-03-30 15:38:36.577 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=20.87 | totalMs=20.87
2026-03-30 15:38:36.906 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:38:36.906
2026-03-30 15:39:20.742 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:39:20.742
2026-03-30 15:39:20.754 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=10.99
2026-03-30 15:39:20.756 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=13.81 | totalMs=13.81
2026-03-30 15:39:20.771 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (49869, 7, Split Approval request, 1, 4, 9549, 2026-03-30).
2026-03-30 15:39:20.990 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:39:20.990
2026-03-30 15:39:21.008 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=17.44
2026-03-30 15:39:21.009 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=18.33 | totalMs=18.33
2026-03-30 15:39:21.361 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:39:21.361
2026-03-30 15:39:38.625 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:39:38.625
2026-03-30 15:39:38.655 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=28.81
2026-03-30 15:39:38.655 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=29.68 | totalMs=29.68
2026-03-30 15:39:39.017 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:39:39.017
2026-03-30 15:39:43.446 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:39:43.446
2026-03-30 15:39:43.457 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=11.15
2026-03-30 15:39:43.463 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=17.17 | totalMs=17.17
2026-03-30 15:39:43.467 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (49869, 7, Split Approval request, 1, 4, 9549, 2026-03-30).
2026-03-30 15:39:43.695 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:39:43.695
2026-03-30 15:39:43.711 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=15.96
2026-03-30 15:39:43.712 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=16.95 | totalMs=16.95
2026-03-30 15:39:44.046 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:39:44.046
2026-03-30 15:40:00.417 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=15:40:00.417
2026-03-30 15:40:00.818 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=400.39
2026-03-30 15:40:00.819 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=401.47 | totalMs=401.47
2026-03-30 15:40:03.122 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=15:40:03.122
2026-03-30 15:40:03.132 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-03-30 15:40:03.132 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=10.79 | totalMs=10.79
2026-03-30 15:40:25.323 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:40:25.323
2026-03-30 15:40:25.333 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-03-30 15:40:25.334 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=10.52 | totalMs=10.52
2026-03-30 15:40:25.335 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:40:25.335
2026-03-30 15:40:25.343 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=8.28
2026-03-30 15:40:25.348 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=13.39 | totalMs=13.39
2026-03-30 15:40:25.348 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:40:25.348
2026-03-30 15:40:25.366 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.28
2026-03-30 15:40:25.366 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=18.11 | totalMs=18.11
2026-03-30 15:40:26.867 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:40:26.867
2026-03-30 15:40:26.878 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-30 15:40:26.882 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-30 15:40:26.885 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-30 15:40:26.887 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-30 15:40:26.888 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-30 15:40:26.894 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=5.59
2026-03-30 15:40:26.895 | step 3 | route=IT_Ticket | empId=49869 | apiMs=27.32 | totalMs=27.32
2026-03-30 15:40:26.895 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:40:26.895
2026-03-30 15:40:26.897 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-30 15:40:26.898 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-30 15:40:26.900 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 15:40:26.900 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.58 | totalMs=4.58
2026-03-30 15:40:41.671 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:40:41.671
2026-03-30 15:40:41.687 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=15.65
2026-03-30 15:40:41.690 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=19.33 | totalMs=19.33
2026-03-30 15:40:42.034 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:40:42.034
2026-03-30 15:40:47.164 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:40:47.164
2026-03-30 15:40:47.176 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=11.23
2026-03-30 15:40:47.181 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=16.81 | totalMs=16.81
2026-03-30 15:40:47.196 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (49869, 7, Split Approval request, 1, 4, 9549, 2026-03-30).
2026-03-30 15:40:47.419 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:40:47.419
2026-03-30 15:40:47.440 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=20.99
2026-03-30 15:40:47.441 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=21.94 | totalMs=21.94
2026-03-30 15:40:47.762 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:40:47.762
2026-03-30 15:41:06.779 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:41:06.779
2026-03-30 15:41:06.791 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=11.22
2026-03-30 15:41:06.796 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=16.74 | totalMs=16.74
2026-03-30 15:41:06.801 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (49869, 7, Split Approval request, 1, 4, 9549, 2026-03-30).
2026-03-30 15:41:07.026 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:41:07.026
2026-03-30 15:41:07.048 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=21.76
2026-03-30 15:41:07.049 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=22.73 | totalMs=22.73
2026-03-30 15:41:07.368 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:41:07.368
2026-03-30 15:44:30.229 | step 1 | route=IT_Ticket | empId=4446 | query called at=15:44:30.229
2026-03-30 15:44:30.241 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-03-30 15:44:30.245 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-30 15:44:30.249 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-30 15:44:30.253 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-30 15:44:30.255 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-30 15:44:30.261 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=5.81
2026-03-30 15:44:30.261 | step 3 | route=IT_Ticket | empId=4446 | apiMs=32.05 | totalMs=32.05
2026-03-30 15:44:30.262 | step 1 | route=IT_Ticket | empId=4446 | query called at=15:44:30.262
2026-03-30 15:44:30.264 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-30 15:44:30.265 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-30 15:44:30.267 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-30 15:44:30.267 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.97 | totalMs=4.97
2026-03-30 15:45:28.319 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=15:45:28.319
2026-03-30 15:45:28.397 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=77.57
2026-03-30 15:45:28.401 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=81.46 | totalMs=81.46
2026-03-30 15:45:33.130 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=15:45:33.130
2026-03-30 15:45:33.141 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-03-30 15:45:33.145 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=15.37 | totalMs=15.37
2026-03-30 15:46:00.799 | step 1 | route=IT_TicketPost | empId=4446 | query called at=15:46:00.799
2026-03-30 15:46:00.809 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-03-30 15:46:00.810 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=10.55 | totalMs=10.55
2026-03-30 15:46:00.810 | step 1 | route=IT_TicketPost | empId=4446 | query called at=15:46:00.810
2026-03-30 15:46:00.831 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=20.47
2026-03-30 15:46:00.833 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=22.78 | totalMs=22.78
2026-03-30 15:46:00.834 | step 1 | route=IT_TicketPost | empId=4446 | query called at=15:46:00.834
2026-03-30 15:46:00.863 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.98
2026-03-30 15:46:00.863 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=29.81 | totalMs=29.81
2026-03-30 15:46:00.864 | step 1 | route=IT_TicketPost | empId=4446 | query called at=15:46:00.864
2026-03-30 15:46:00.865 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-30 15:46:00.866 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=1.61 | totalMs=1.61
2026-03-30 15:46:03.385 | step 1 | route=IT_Ticket | empId=4446 | query called at=15:46:03.385
2026-03-30 15:46:03.404 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=15.97
2026-03-30 15:46:03.412 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=5.56
2026-03-30 15:46:03.414 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-30 15:46:03.415 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-30 15:46:03.417 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-30 15:46:03.422 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=5.42
2026-03-30 15:46:03.423 | step 3 | route=IT_Ticket | empId=4446 | apiMs=37.53 | totalMs=37.53
2026-03-30 15:46:03.423 | step 1 | route=IT_Ticket | empId=4446 | query called at=15:46:03.423
2026-03-30 15:46:03.425 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-30 15:46:03.426 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-30 15:46:03.427 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-30 15:46:03.428 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.54 | totalMs=4.54
2026-03-30 15:48:30.424 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=15:48:30.424
2026-03-30 15:48:30.452 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=27.71
2026-03-30 15:48:30.453 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=28.91 | totalMs=28.91
2026-03-30 15:48:31.278 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:48:31.278
2026-03-30 15:48:38.658 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=15:48:38.658
2026-03-30 15:48:39.198 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=538.99
2026-03-30 15:48:39.335 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=676.89 | totalMs=676.89
2026-03-30 15:48:39.335 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=15:48:39.335
2026-03-30 15:48:39.337 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-30 15:48:39.339 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-30 15:48:39.340 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-30 15:48:39.340 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.26 | totalMs=5.26
2026-03-30 15:48:39.704 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=15:48:39.704
2026-03-30 15:48:39.720 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.74
2026-03-30 15:48:39.721 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.67 | totalMs=16.67
2026-03-30 15:48:40.829 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:48:40.829
2026-03-30 15:56:59.704 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:56:59.704
2026-03-30 15:56:59.772 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=67.36
2026-03-30 15:56:59.798 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=94.44 | totalMs=94.44
2026-03-30 15:56:59.799 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:56:59.799
2026-03-30 15:56:59.822 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.03
2026-03-30 15:56:59.846 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.09
2026-03-30 15:56:59.869 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.34
2026-03-30 15:56:59.869 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=70.11 | totalMs=70.11
2026-03-30 15:57:03.090 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:57:03.090
2026-03-30 15:57:03.220 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=130.32
2026-03-30 15:57:03.221 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=131.23 | totalMs=131.23
2026-03-30 15:57:03.585 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:03.585
2026-03-30 16:01:47.901 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:01:47.901
2026-03-30 16:01:47.940 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=37.61
2026-03-30 16:01:47.944 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.9
2026-03-30 16:01:47.949 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.83
2026-03-30 16:01:47.950 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-30 16:01:47.975 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=24.82
2026-03-30 16:01:47.981 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=5.84
2026-03-30 16:01:47.982 | step 3 | route=IT_Ticket | empId=21248 | apiMs=80.53 | totalMs=80.53
2026-03-30 16:01:47.982 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:01:47.982
2026-03-30 16:01:48.002 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=19.01
2026-03-30 16:01:48.003 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-30 16:01:48.005 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-30 16:01:48.005 | step 3 | route=IT_Ticket | empId=21248 | apiMs=22.63 | totalMs=22.63
2026-03-30 16:02:29.059 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=16:02:29.059
2026-03-30 16:02:29.539 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=479.88
2026-03-30 16:02:29.542 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=483.51 | totalMs=483.51
2026-03-30 16:02:32.404 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=16:02:32.404
2026-03-30 16:02:32.432 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=27.18
2026-03-30 16:02:32.432 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=28.25 | totalMs=28.25
2026-03-30 16:04:01.809 | step 1 | route=IT_Ticket | empId=30785 | query called at=16:04:01.809
2026-03-30 16:04:01.819 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-30 16:04:01.821 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-30 16:04:01.823 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-30 16:04:01.824 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-30 16:04:01.826 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-30 16:04:01.832 | step 2 | route=IT_Ticket | empId=30785 | query=VMS_Comp_login_proc | queryMs=5.23
2026-03-30 16:04:01.832 | step 3 | route=IT_Ticket | empId=30785 | apiMs=23.17 | totalMs=23.17
2026-03-30 16:04:01.832 | step 1 | route=IT_Ticket | empId=30785 | query called at=16:04:01.832
2026-03-30 16:04:01.834 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-30 16:04:01.835 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-30 16:04:01.837 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-30 16:04:01.837 | step 3 | route=IT_Ticket | empId=30785 | apiMs=4.70 | totalMs=4.70
2026-03-30 16:04:30.280 | step 1 | route=Ticket_Entry_SPOC_Module | empId=30785 | query called at=16:04:30.280
2026-03-30 16:04:30.375 | step 2 | route=Ticket_Entry_SPOC_Module | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=95.03
2026-03-30 16:04:30.379 | step 3 | route=Ticket_Entry_SPOC_Module | empId=30785 | apiMs=98.79 | totalMs=98.79
2026-03-30 16:04:34.373 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=30785 | query called at=16:04:34.373
2026-03-30 16:04:34.390 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=16.13
2026-03-30 16:04:34.390 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=30785 | apiMs=17.13 | totalMs=17.13
2026-03-30 16:05:09.057 | step 1 | route=IT_TicketPost | empId=30785 | query called at=16:05:09.057
2026-03-30 16:05:09.071 | step 2 | route=IT_TicketPost | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=13.24
2026-03-30 16:05:09.074 | step 3 | route=IT_TicketPost | empId=30785 | apiMs=16.81 | totalMs=16.81
2026-03-30 16:05:09.077 | step 1 | route=IT_TicketPost | empId=30785 | query called at=16:05:09.077
2026-03-30 16:05:09.114 | step 2 | route=IT_TicketPost | empId=30785 | query=IT_Ticket_Save_SPOC | queryMs=34.32
2026-03-30 16:05:09.115 | step 3 | route=IT_TicketPost | empId=30785 | apiMs=38.45 | totalMs=38.45
2026-03-30 16:05:09.116 | step 1 | route=IT_TicketPost | empId=30785 | query called at=16:05:09.116
2026-03-30 16:05:09.117 | step 2 | route=IT_TicketPost | empId=30785 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-30 16:05:09.118 | step 3 | route=IT_TicketPost | empId=30785 | apiMs=2.07 | totalMs=2.07
2026-03-30 16:05:09.118 | step 1 | route=IT_TicketPost | empId=30785 | query called at=16:05:09.118
2026-03-30 16:05:09.119 | step 2 | route=IT_TicketPost | empId=30785 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-03-30 16:05:09.120 | step 3 | route=IT_TicketPost | empId=30785 | apiMs=1.35 | totalMs=1.35
2026-03-30 16:05:14.229 | step 1 | route=IT_Ticket | empId=30785 | query called at=16:05:14.229
2026-03-30 16:05:14.240 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-30 16:05:14.244 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-30 16:05:14.248 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-30 16:05:14.251 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-30 16:05:14.253 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-30 16:05:14.258 | step 2 | route=IT_Ticket | empId=30785 | query=VMS_Comp_login_proc | queryMs=4.73
2026-03-30 16:05:14.258 | step 3 | route=IT_Ticket | empId=30785 | apiMs=28.92 | totalMs=28.92
2026-03-30 16:05:14.259 | step 1 | route=IT_Ticket | empId=30785 | query called at=16:05:14.259
2026-03-30 16:05:14.261 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-30 16:05:14.262 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-30 16:05:14.263 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-30 16:05:14.264 | step 3 | route=IT_Ticket | empId=30785 | apiMs=4.68 | totalMs=4.68
2026-03-30 16:13:29.457 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:13:29.457
2026-03-30 16:13:29.502 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=44.16
2026-03-30 16:13:29.510 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=5.02
2026-03-30 16:13:29.518 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=5.7
2026-03-30 16:13:29.522 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-30 16:13:29.549 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=26.58
2026-03-30 16:13:29.560 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=10.38
2026-03-30 16:13:29.561 | step 3 | route=IT_Ticket | empId=52188 | apiMs=103.80 | totalMs=103.80
2026-03-30 16:13:29.561 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:13:29.561
2026-03-30 16:13:29.579 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=17.67
2026-03-30 16:13:29.588 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=8.33
2026-03-30 16:13:29.596 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-03-30 16:13:29.597 | step 3 | route=IT_Ticket | empId=52188 | apiMs=35.65 | totalMs=35.65
2026-03-30 16:13:35.606 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=16:13:35.606
2026-03-30 16:13:35.917 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=310.51
2026-03-30 16:13:35.920 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=314.23 | totalMs=314.23
2026-03-30 16:13:37.326 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=16:13:37.326
2026-03-30 16:13:37.338 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.62
2026-03-30 16:13:37.341 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=14.98 | totalMs=14.98
2026-03-30 16:14:29.397 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:14:29.397
2026-03-30 16:14:29.408 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-30 16:14:29.412 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=14.12 | totalMs=14.12
2026-03-30 16:14:29.414 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:14:29.414
2026-03-30 16:14:29.458 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=41.2
2026-03-30 16:14:29.461 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=47.17 | totalMs=47.17
2026-03-30 16:14:29.462 | step 1 | route=IT_TicketPost | empId=52188 | query called at=16:14:29.462
2026-03-30 16:14:29.463 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-30 16:14:29.464 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.04 | totalMs=2.04
2026-03-30 16:14:29.712 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:14:29.712
2026-03-30 16:14:29.723 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-30 16:14:29.725 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-03-30 16:14:29.726 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-30 16:14:29.728 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-30 16:14:29.729 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-30 16:14:29.734 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=4.9
2026-03-30 16:14:29.735 | step 3 | route=IT_Ticket | empId=52188 | apiMs=22.48 | totalMs=22.48
2026-03-30 16:14:29.735 | step 1 | route=IT_Ticket | empId=52188 | query called at=16:14:29.735
2026-03-30 16:14:29.737 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-30 16:14:29.738 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-30 16:14:29.740 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-30 16:14:29.740 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.60 | totalMs=4.60
2026-03-30 16:17:22.541 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=16:17:22.541
2026-03-30 16:17:22.678 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=136.67
2026-03-30 16:17:22.679 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=137.74 | totalMs=137.74
2026-03-30 16:17:24.846 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=16:17:24.846
2026-03-30 16:17:24.857 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-03-30 16:17:24.858 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=11.93 | totalMs=11.93
2026-03-30 16:17:44.799 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:17:44.799
2026-03-30 16:17:44.810 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-30 16:17:44.813 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.06 | totalMs=14.06
2026-03-30 16:17:44.816 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:17:44.816
2026-03-30 16:17:44.831 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=11.62
2026-03-30 16:17:44.840 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=23.56 | totalMs=23.56
2026-03-30 16:17:44.840 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:17:44.840
2026-03-30 16:17:44.842 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-30 16:17:44.843 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.50 | totalMs=2.50
2026-03-30 16:17:47.587 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:17:47.587
2026-03-30 16:17:47.597 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-30 16:17:47.599 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-30 16:17:47.601 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-30 16:17:47.602 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-30 16:17:47.603 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-30 16:17:47.609 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=4.76
2026-03-30 16:17:47.609 | step 3 | route=IT_Ticket | empId=21248 | apiMs=22.25 | totalMs=22.25
2026-03-30 16:17:47.609 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:17:47.609
2026-03-30 16:17:47.611 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-30 16:17:47.612 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-30 16:17:47.614 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-03-30 16:17:47.614 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.86 | totalMs=4.86
2026-03-30 16:18:56.206 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:18:56.206
2026-03-30 16:18:56.216 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-03-30 16:18:56.219 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=13.49 | totalMs=13.49
2026-03-30 16:18:56.222 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:18:56.222
2026-03-30 16:18:56.235 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=9.99
2026-03-30 16:18:56.237 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=14.80 | totalMs=14.80
2026-03-30 16:18:56.238 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:18:56.238
2026-03-30 16:18:56.239 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-30 16:18:56.240 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=2.17 | totalMs=2.17
2026-03-30 16:18:56.461 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:18:56.461
2026-03-30 16:18:56.472 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-30 16:18:56.474 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-03-30 16:18:56.476 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-30 16:18:56.477 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-30 16:18:56.479 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-30 16:18:56.484 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=4.83
2026-03-30 16:18:56.484 | step 3 | route=IT_Ticket | empId=4446 | apiMs=22.60 | totalMs=22.60
2026-03-30 16:18:56.485 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:18:56.485
2026-03-30 16:18:56.486 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-30 16:18:56.488 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-30 16:18:56.489 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-30 16:18:56.489 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.55 | totalMs=4.55
2026-03-30 16:20:59.100 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:20:59.100
2026-03-30 16:20:59.150 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=49.51
2026-03-30 16:20:59.150 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=50.55 | totalMs=50.55
2026-03-30 16:21:00.508 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:21:00.508
2026-03-30 16:21:29.640 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:21:29.640
2026-03-30 16:21:29.692 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=50.83
2026-03-30 16:21:29.697 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=56.52 | totalMs=56.52
2026-03-30 16:21:29.700 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:21:29.700
2026-03-30 16:21:29.704 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-30 16:21:29.705 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-30 16:21:29.707 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-30 16:21:29.707 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=7.15 | totalMs=7.15
2026-03-30 16:21:30.048 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:21:30.048
2026-03-30 16:21:30.069 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=20.71
2026-03-30 16:21:30.070 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=21.66 | totalMs=21.66
2026-03-30 16:21:31.237 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:21:31.237
2026-03-30 16:22:32.346 | step 5 | route=dashboard | empId=gpa0018 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-30 16:22:39.984 | step 5 | route=dashboard | empId=gpa0018 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-30 16:22:55.407 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:22:55.407
2026-03-30 16:22:55.427 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.45
2026-03-30 16:22:55.431 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=23.40 | totalMs=23.40
2026-03-30 16:22:56.319 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:22:56.319
2026-03-30 16:23:21.083 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:23:21.083
2026-03-30 16:23:21.128 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=44.09
2026-03-30 16:23:21.130 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=47.47 | totalMs=47.47
2026-03-30 16:23:21.131 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:23:21.131
2026-03-30 16:23:21.133 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-30 16:23:21.134 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-30 16:23:21.136 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-03-30 16:23:21.136 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=5.35 | totalMs=5.35
2026-03-30 16:23:23.892 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:23:23.892
2026-03-30 16:23:23.909 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=13.51
2026-03-30 16:23:23.912 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=19.46 | totalMs=19.46
2026-03-30 16:23:24.643 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:23:24.643
2026-03-30 16:24:30.163 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=16:24:30.163
2026-03-30 16:24:30.183 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=19.16
2026-03-30 16:24:30.187 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=23.17 | totalMs=23.17
2026-03-30 16:24:31.213 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:24:31.213
2026-03-30 16:24:45.223 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=16:24:45.223
2026-03-30 16:24:45.262 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=38.51
2026-03-30 16:24:45.274 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=51.46 | totalMs=51.46
2026-03-30 16:24:45.277 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=16:24:45.277
2026-03-30 16:24:45.282 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.1
2026-03-30 16:24:45.283 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-30 16:24:45.284 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-30 16:24:45.285 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=7.36 | totalMs=7.36
2026-03-30 16:24:56.971 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=16:24:56.971
2026-03-30 16:24:56.995 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=23.44
2026-03-30 16:24:56.996 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=24.30 | totalMs=24.30
2026-03-30 16:24:57.434 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:24:57.434
2026-03-30 16:25:28.617 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:25:28.617
2026-03-30 16:25:28.649 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=31.37
2026-03-30 16:25:28.653 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-30 16:25:28.657 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-30 16:25:28.661 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-30 16:25:28.682 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=20.58
2026-03-30 16:25:28.687 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.03
2026-03-30 16:25:28.688 | step 3 | route=IT_Ticket | empId=57006 | apiMs=70.19 | totalMs=70.19
2026-03-30 16:25:28.688 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:25:28.688
2026-03-30 16:25:28.705 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=15.95
2026-03-30 16:25:28.706 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-30 16:25:28.707 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-30 16:25:28.707 | step 3 | route=IT_Ticket | empId=57006 | apiMs=19.30 | totalMs=19.30
2026-03-30 16:25:34.855 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=16:25:34.855
2026-03-30 16:25:35.160 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=305.01
2026-03-30 16:25:35.161 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=306.07 | totalMs=306.07
2026-03-30 16:25:36.293 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=16:25:36.293
2026-03-30 16:25:36.308 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-03-30 16:25:36.311 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=17.04 | totalMs=17.04
2026-03-30 16:26:07.320 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:26:07.320
2026-03-30 16:26:07.331 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-30 16:26:07.332 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=11.65 | totalMs=11.65
2026-03-30 16:26:07.333 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:26:07.333
2026-03-30 16:26:07.353 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=20.32
2026-03-30 16:26:07.355 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=22.55 | totalMs=22.55
2026-03-30 16:26:07.356 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:26:07.356
2026-03-30 16:26:07.358 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-30 16:26:07.358 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.77 | totalMs=2.77
2026-03-30 16:26:09.316 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:26:09.316
2026-03-30 16:26:09.331 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=14.32
2026-03-30 16:26:09.332 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-30 16:26:09.334 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-30 16:26:09.336 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-30 16:26:09.337 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-30 16:26:09.339 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=2
2026-03-30 16:26:09.340 | step 3 | route=IT_Ticket | empId=57006 | apiMs=23.94 | totalMs=23.94
2026-03-30 16:26:09.340 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:26:09.340
2026-03-30 16:26:09.342 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-30 16:26:09.344 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-30 16:26:09.345 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-30 16:26:09.346 | step 3 | route=IT_Ticket | empId=57006 | apiMs=5.11 | totalMs=5.11
2026-03-30 16:28:06.798 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:28:06.798
2026-03-30 16:28:06.809 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-30 16:28:06.813 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-30 16:28:06.817 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-30 16:28:06.821 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-30 16:28:06.823 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-30 16:28:06.829 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=5.62
2026-03-30 16:28:06.829 | step 3 | route=IT_Ticket | empId=4446 | apiMs=30.67 | totalMs=30.67
2026-03-30 16:28:06.829 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:28:06.829
2026-03-30 16:28:06.831 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-30 16:28:06.832 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-30 16:28:06.834 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-30 16:28:06.834 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.69 | totalMs=4.69
2026-03-30 16:28:30.172 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=16:28:30.172
2026-03-30 16:28:30.247 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=73.73
2026-03-30 16:28:30.250 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=77.35 | totalMs=77.35
2026-03-30 16:28:37.463 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:28:37.463
2026-03-30 16:28:37.479 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=15.76
2026-03-30 16:28:37.480 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=16.97 | totalMs=16.97
2026-03-30 16:28:37.989 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:28:37.989
2026-03-30 16:28:45.766 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:28:45.766
2026-03-30 16:28:45.803 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=36.43
2026-03-30 16:28:45.804 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=38.78 | totalMs=38.78
2026-03-30 16:28:45.805 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:28:45.805
2026-03-30 16:28:45.807 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-30 16:28:45.808 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-30 16:28:45.810 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-30 16:28:45.810 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=5.52 | totalMs=5.52
2026-03-30 16:28:47.934 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:28:47.934
2026-03-30 16:28:47.950 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=15.17
2026-03-30 16:28:47.950 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=16.14 | totalMs=16.14
2026-03-30 16:28:48.335 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:28:48.335
2026-03-30 16:29:23.806 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:29:23.806
2026-03-30 16:29:23.817 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-30 16:29:23.821 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-30 16:29:23.825 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-30 16:29:23.829 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-30 16:29:23.830 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-30 16:29:23.836 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.61
2026-03-30 16:29:23.837 | step 3 | route=IT_Ticket | empId=46973 | apiMs=30.42 | totalMs=30.42
2026-03-30 16:29:23.837 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:29:23.837
2026-03-30 16:29:23.839 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-30 16:29:23.840 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-30 16:29:23.841 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-30 16:29:23.842 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.30 | totalMs=4.30
2026-03-30 16:29:35.256 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=16:29:35.256
2026-03-30 16:29:35.688 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=431.79
2026-03-30 16:29:35.691 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=435.54 | totalMs=435.54
2026-03-30 16:29:37.803 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=16:29:37.803
2026-03-30 16:29:37.817 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.94
2026-03-30 16:29:37.820 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=16.79 | totalMs=16.79
2026-03-30 16:31:19.144 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:31:19.144
2026-03-30 16:31:19.162 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=17.72
2026-03-30 16:31:19.165 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=21.32 | totalMs=21.32
2026-03-30 16:31:19.168 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:31:19.168
2026-03-30 16:31:19.245 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=73.88
2026-03-30 16:31:19.255 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=86.86 | totalMs=86.86
2026-03-30 16:31:19.255 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:31:19.255
2026-03-30 16:31:19.266 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.14
2026-03-30 16:31:19.266 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=11.11 | totalMs=11.11
2026-03-30 16:31:21.061 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:31:21.061
2026-03-30 16:31:21.071 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-03-30 16:31:21.073 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-30 16:31:21.074 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-30 16:31:21.076 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-30 16:31:21.077 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-03-30 16:31:21.079 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.72
2026-03-30 16:31:21.079 | step 3 | route=IT_Ticket | empId=46973 | apiMs=18.20 | totalMs=18.20
2026-03-30 16:31:21.080 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:31:21.080
2026-03-30 16:31:21.082 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-30 16:31:21.083 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-30 16:31:21.084 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-30 16:31:21.084 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.33 | totalMs=4.33
2026-03-30 16:32:01.578 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=16:32:01.578
2026-03-30 16:32:01.596 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=17.52
2026-03-30 16:32:01.596 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=18.49 | totalMs=18.49
2026-03-30 16:34:16.642 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:34:16.642
2026-03-30 16:34:16.654 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-03-30 16:34:16.657 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=14.78 | totalMs=14.78
2026-03-30 16:34:16.660 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:34:16.660
2026-03-30 16:34:16.673 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=10.85
2026-03-30 16:34:16.676 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=15.88 | totalMs=15.88
2026-03-30 16:34:16.676 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:34:16.676
2026-03-30 16:34:16.678 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-03-30 16:34:16.678 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=2.34 | totalMs=2.34
2026-03-30 16:34:16.903 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:34:16.903
2026-03-30 16:34:16.913 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-30 16:34:16.915 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-30 16:34:16.917 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-30 16:34:16.918 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-30 16:34:16.920 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-03-30 16:34:16.925 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=4.88
2026-03-30 16:34:16.925 | step 3 | route=IT_Ticket | empId=4446 | apiMs=22.33 | totalMs=22.33
2026-03-30 16:34:16.926 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:34:16.926
2026-03-30 16:34:16.928 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-03-30 16:34:16.929 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-30 16:34:16.931 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-30 16:34:16.931 | step 3 | route=IT_Ticket | empId=4446 | apiMs=5.00 | totalMs=5.00
2026-03-30 17:06:42.118 | step 1 | route=IT_Ticket | empId=35385 | query called at=17:06:42.118
2026-03-30 17:06:42.161 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=42.19
2026-03-30 17:06:42.173 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=8.9
2026-03-30 17:06:42.182 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=5.37
2026-03-30 17:06:42.190 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=5.48
2026-03-30 17:06:42.218 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_it_Ticket_Details | queryMs=27.66
2026-03-30 17:06:42.229 | step 2 | route=IT_Ticket | empId=35385 | query=VMS_Comp_login_proc | queryMs=10.62
2026-03-30 17:06:42.229 | step 3 | route=IT_Ticket | empId=35385 | apiMs=111.05 | totalMs=111.05
2026-03-30 17:06:42.230 | step 1 | route=IT_Ticket | empId=35385 | query called at=17:06:42.230
2026-03-30 17:06:42.255 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=24.51
2026-03-30 17:06:42.263 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-03-30 17:06:42.271 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-30 17:06:42.272 | step 3 | route=IT_Ticket | empId=35385 | apiMs=42.04 | totalMs=42.04
2026-03-30 17:06:49.963 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35385 | query called at=17:06:49.963
2026-03-30 17:06:50.233 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=269.38
2026-03-30 17:06:50.234 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35385 | apiMs=270.58 | totalMs=270.58
2026-03-30 17:06:54.081 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35385 | query called at=17:06:54.081
2026-03-30 17:06:54.092 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-30 17:06:54.095 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35385 | apiMs=13.80 | totalMs=13.80
2026-03-30 17:07:21.454 | step 1 | route=IT_TicketPost | empId=35385 | query called at=17:07:21.454
2026-03-30 17:07:21.466 | step 2 | route=IT_TicketPost | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=11.57
2026-03-30 17:07:21.469 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=15.10 | totalMs=15.10
2026-03-30 17:07:21.472 | step 1 | route=IT_TicketPost | empId=35385 | query called at=17:07:21.472
2026-03-30 17:07:21.538 | step 2 | route=IT_TicketPost | empId=35385 | query=IT_Ticket_Save_SPOC | queryMs=63.57
2026-03-30 17:07:21.540 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=68.07 | totalMs=68.07
2026-03-30 17:07:21.540 | step 1 | route=IT_TicketPost | empId=35385 | query called at=17:07:21.540
2026-03-30 17:07:21.542 | step 2 | route=IT_TicketPost | empId=35385 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-30 17:07:21.542 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=2.37 | totalMs=2.37
2026-03-30 17:07:21.543 | step 1 | route=IT_TicketPost | empId=35385 | query called at=17:07:21.543
2026-03-30 17:07:21.544 | step 2 | route=IT_TicketPost | empId=35385 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-30 17:07:21.545 | step 3 | route=IT_TicketPost | empId=35385 | apiMs=1.62 | totalMs=1.62
2026-03-30 17:07:21.777 | step 1 | route=IT_Ticket | empId=35385 | query called at=17:07:21.777
2026-03-30 17:07:21.788 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-30 17:07:21.789 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-30 17:07:21.791 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-30 17:07:21.792 | step 2 | route=IT_Ticket | empId=35385 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-30 17:07:21.794 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-03-30 17:07:21.796 | step 2 | route=IT_Ticket | empId=35385 | query=VMS_Comp_login_proc | queryMs=1.85
2026-03-30 17:07:21.796 | step 3 | route=IT_Ticket | empId=35385 | apiMs=18.95 | totalMs=18.95
2026-03-30 17:07:21.797 | step 1 | route=IT_Ticket | empId=35385 | query called at=17:07:21.797
2026-03-30 17:07:21.798 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-30 17:07:21.799 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-30 17:07:21.801 | step 2 | route=IT_Ticket | empId=35385 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-30 17:07:21.801 | step 3 | route=IT_Ticket | empId=35385 | apiMs=4.26 | totalMs=4.26
2026-03-30 17:14:43.981 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:14:43.981
2026-03-30 17:18:06.498 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:18:06.498
2026-03-30 17:18:06.539 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=40.29
2026-03-30 17:18:06.542 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=43.88 | totalMs=43.88
2026-03-30 17:18:07.210 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:18:07.210
2026-03-30 17:18:29.310 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:18:29.310
2026-03-30 17:18:29.382 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=70.26
2026-03-30 17:18:29.394 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=84.12 | totalMs=84.12
2026-03-30 17:18:29.395 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:18:29.395
2026-03-30 17:18:29.403 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-03-30 17:18:29.412 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.2
2026-03-30 17:18:29.417 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.38
2026-03-30 17:18:29.417 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=22.11 | totalMs=22.11
2026-03-30 17:18:31.970 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:18:31.970
2026-03-30 17:18:31.999 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=28.13
2026-03-30 17:18:32.002 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=31.57 | totalMs=31.57
2026-03-30 17:18:32.570 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:18:32.570
2026-03-30 17:20:58.299 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=17:20:58.299
2026-03-30 17:20:58.334 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=34.52
2026-03-30 17:20:58.335 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=35.63 | totalMs=35.63
2026-03-30 17:20:59.202 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:20:59.202
2026-03-30 17:43:23.477 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:43:23.477
2026-03-30 17:43:23.517 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=38.36
2026-03-30 17:43:23.518 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-30 17:43:23.519 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-30 17:43:23.520 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.65
2026-03-30 17:43:23.532 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=11.77
2026-03-30 17:43:23.536 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=3.06
2026-03-30 17:43:23.536 | step 3 | route=IT_Ticket | empId=59261 | apiMs=58.79 | totalMs=58.79
2026-03-30 17:43:23.537 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:43:23.537
2026-03-30 17:43:23.555 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=17.68
2026-03-30 17:43:23.560 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.89
2026-03-30 17:43:23.567 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.9
2026-03-30 17:43:23.570 | step 3 | route=IT_Ticket | empId=59261 | apiMs=33.05 | totalMs=33.05
2026-03-30 17:43:28.531 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:43:28.531
2026-03-30 17:43:28.981 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=446.55
2026-03-30 17:43:28.984 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=453.29 | totalMs=453.29
2026-03-30 17:43:30.372 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:43:30.372
2026-03-30 17:43:30.387 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.61
2026-03-30 17:43:30.390 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=17.82 | totalMs=17.82
2026-03-30 17:48:21.545 | step 1 | route=IT_Ticket | empId=39730 | query called at=17:48:21.545
2026-03-30 17:48:21.555 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-30 17:48:21.557 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-30 17:48:21.559 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-30 17:48:21.560 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-30 17:48:21.562 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-30 17:48:21.567 | step 2 | route=IT_Ticket | empId=39730 | query=VMS_Comp_login_proc | queryMs=5.39
2026-03-30 17:48:21.568 | step 3 | route=IT_Ticket | empId=39730 | apiMs=22.97 | totalMs=22.97
2026-03-30 17:48:21.568 | step 1 | route=IT_Ticket | empId=39730 | query called at=17:48:21.568
2026-03-30 17:48:21.570 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-30 17:48:21.571 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 17:48:21.572 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-30 17:48:21.573 | step 3 | route=IT_Ticket | empId=39730 | apiMs=4.65 | totalMs=4.65
2026-03-30 17:48:27.099 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39730 | query called at=17:48:27.099
2026-03-30 17:48:27.278 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=178.44
2026-03-30 17:48:27.281 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39730 | apiMs=182.27 | totalMs=182.27
2026-03-30 17:48:30.004 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39730 | query called at=17:48:30.004
2026-03-30 17:48:30.014 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-30 17:48:30.015 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39730 | apiMs=10.73 | totalMs=10.73
2026-03-30 17:48:54.254 | step 1 | route=IT_Ticket | empId=46609 | query called at=17:48:54.254
2026-03-30 17:48:54.264 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-03-30 17:48:54.266 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-30 17:48:54.267 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-30 17:48:54.269 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-30 17:48:54.270 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-30 17:48:54.276 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=5.28
2026-03-30 17:48:54.276 | step 3 | route=IT_Ticket | empId=46609 | apiMs=22.32 | totalMs=22.32
2026-03-30 17:48:54.276 | step 1 | route=IT_Ticket | empId=46609 | query called at=17:48:54.276
2026-03-30 17:48:54.278 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-30 17:48:54.279 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-30 17:48:54.281 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-30 17:48:54.281 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.53 | totalMs=4.53
2026-03-30 17:49:06.280 | step 1 | route=IT_TicketPost | empId=39730 | query called at=17:49:06.280
2026-03-30 17:49:06.293 | step 2 | route=IT_TicketPost | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=12.13
2026-03-30 17:49:06.297 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=16.00 | totalMs=16.00
2026-03-30 17:49:06.299 | step 1 | route=IT_TicketPost | empId=39730 | query called at=17:49:06.299
2026-03-30 17:49:06.381 | step 2 | route=IT_TicketPost | empId=39730 | query=IT_Ticket_Save_SPOC | queryMs=78.98
2026-03-30 17:49:06.383 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=83.34 | totalMs=83.34
2026-03-30 17:49:06.383 | step 1 | route=IT_TicketPost | empId=39730 | query called at=17:49:06.383
2026-03-30 17:49:06.385 | step 2 | route=IT_TicketPost | empId=39730 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-30 17:49:06.385 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=2.26 | totalMs=2.26
2026-03-30 17:49:06.386 | step 1 | route=IT_TicketPost | empId=39730 | query called at=17:49:06.386
2026-03-30 17:49:06.387 | step 2 | route=IT_TicketPost | empId=39730 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-30 17:49:06.387 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=1.49 | totalMs=1.49
2026-03-30 17:49:06.641 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=17:49:06.641
2026-03-30 17:49:07.417 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=772.73
2026-03-30 17:49:07.417 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=776.63 | totalMs=776.63
2026-03-30 17:49:09.487 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=17:49:09.487
2026-03-30 17:49:09.509 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=21.46
2026-03-30 17:49:09.512 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=25.34 | totalMs=25.34
2026-03-30 17:49:32.485 | step 1 | route=IT_Ticket | empId=39730 | query called at=17:49:32.485
2026-03-30 17:49:32.496 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-30 17:49:32.501 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-30 17:49:32.505 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-30 17:49:32.506 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-30 17:49:32.508 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_it_Ticket_Details | queryMs=1.46
2026-03-30 17:49:32.514 | step 2 | route=IT_Ticket | empId=39730 | query=VMS_Comp_login_proc | queryMs=5.91
2026-03-30 17:49:32.515 | step 3 | route=IT_Ticket | empId=39730 | apiMs=29.29 | totalMs=29.29
2026-03-30 17:49:32.515 | step 1 | route=IT_Ticket | empId=39730 | query called at=17:49:32.515
2026-03-30 17:49:32.517 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-30 17:49:32.518 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-30 17:49:32.520 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-30 17:49:32.520 | step 3 | route=IT_Ticket | empId=39730 | apiMs=4.72 | totalMs=4.72
2026-03-30 17:49:52.272 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39730 | query called at=17:49:52.272
2026-03-30 17:49:52.455 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=180.07
2026-03-30 17:49:52.458 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39730 | apiMs=186.41 | totalMs=186.41
2026-03-30 17:49:55.740 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39730 | query called at=17:49:55.740
2026-03-30 17:49:55.750 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-30 17:49:55.751 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39730 | apiMs=10.95 | totalMs=10.95
2026-03-30 17:50:15.053 | step 1 | route=IT_TicketPost | empId=39730 | query called at=17:50:15.053
2026-03-30 17:50:15.064 | step 2 | route=IT_TicketPost | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-03-30 17:50:15.064 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=11.70 | totalMs=11.70
2026-03-30 17:50:15.065 | step 1 | route=IT_TicketPost | empId=39730 | query called at=17:50:15.065
2026-03-30 17:50:15.085 | step 2 | route=IT_TicketPost | empId=39730 | query=IT_Ticket_Save_SPOC | queryMs=19.13
2026-03-30 17:50:15.086 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=21.26 | totalMs=21.26
2026-03-30 17:50:15.087 | step 1 | route=IT_TicketPost | empId=39730 | query called at=17:50:15.087
2026-03-30 17:50:15.089 | step 2 | route=IT_TicketPost | empId=39730 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-03-30 17:50:15.089 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=2.38 | totalMs=2.38
2026-03-30 17:50:15.089 | step 1 | route=IT_TicketPost | empId=39730 | query called at=17:50:15.089
2026-03-30 17:50:15.091 | step 2 | route=IT_TicketPost | empId=39730 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-03-30 17:50:15.091 | step 3 | route=IT_TicketPost | empId=39730 | apiMs=1.52 | totalMs=1.52
2026-03-30 17:50:17.496 | step 1 | route=IT_Ticket | empId=39730 | query called at=17:50:17.496
2026-03-30 17:50:17.506 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-03-30 17:50:17.509 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.82
2026-03-30 17:50:17.511 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-03-30 17:50:17.512 | step 2 | route=IT_Ticket | empId=39730 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-03-30 17:50:17.513 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-30 17:50:17.515 | step 2 | route=IT_Ticket | empId=39730 | query=VMS_Comp_login_proc | queryMs=1.71
2026-03-30 17:50:17.515 | step 3 | route=IT_Ticket | empId=39730 | apiMs=18.99 | totalMs=18.99
2026-03-30 17:50:17.516 | step 1 | route=IT_Ticket | empId=39730 | query called at=17:50:17.516
2026-03-30 17:50:17.517 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 17:50:17.519 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-30 17:50:17.520 | step 2 | route=IT_Ticket | empId=39730 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-03-30 17:50:17.521 | step 3 | route=IT_Ticket | empId=39730 | apiMs=4.84 | totalMs=4.84
2026-03-30 17:51:11.154 | step 1 | route=IT_TicketPost | empId=46609 | query called at=17:51:11.154
2026-03-30 17:51:11.170 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=14.46
2026-03-30 17:51:11.173 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=19.05 | totalMs=19.05
2026-03-30 17:51:11.176 | step 1 | route=IT_TicketPost | empId=46609 | query called at=17:51:11.176
2026-03-30 17:51:11.217 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=37.99
2026-03-30 17:51:11.219 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=42.53 | totalMs=42.53
2026-03-30 17:51:11.219 | step 1 | route=IT_TicketPost | empId=46609 | query called at=17:51:11.219
2026-03-30 17:51:11.221 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-30 17:51:11.221 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=2.02 | totalMs=2.02
2026-03-30 17:51:11.444 | step 1 | route=IT_Ticket | empId=46609 | query called at=17:51:11.444
2026-03-30 17:51:11.453 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-03-30 17:51:11.455 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-30 17:51:11.456 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-30 17:51:11.457 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-30 17:51:11.459 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-03-30 17:51:11.464 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=5.24
2026-03-30 17:51:11.464 | step 3 | route=IT_Ticket | empId=46609 | apiMs=20.75 | totalMs=20.75
2026-03-30 17:51:11.465 | step 1 | route=IT_Ticket | empId=46609 | query called at=17:51:11.465
2026-03-30 17:51:11.466 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-30 17:51:11.467 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-30 17:51:11.468 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-30 17:51:11.469 | step 3 | route=IT_Ticket | empId=46609 | apiMs=3.85 | totalMs=3.85
2026-03-30 18:01:37.384 | step 1 | route=IT_TicketPost | empId=59261 | query called at=18:01:37.384
2026-03-30 18:01:37.420 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=35.11
2026-03-30 18:01:37.420 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=36.17 | totalMs=36.17
2026-03-30 18:01:37.421 | step 1 | route=IT_TicketPost | empId=59261 | query called at=18:01:37.421
2026-03-30 18:01:37.443 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=21.78
2026-03-30 18:01:37.466 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=45.77 | totalMs=45.77
2026-03-30 18:01:37.467 | step 1 | route=IT_TicketPost | empId=59261 | query called at=18:01:37.467
2026-03-30 18:01:37.469 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-03-30 18:01:37.469 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.21 | totalMs=2.21
2026-03-30 18:01:37.469 | step 1 | route=IT_TicketPost | empId=59261 | query called at=18:01:37.469
2026-03-30 18:01:37.471 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-30 18:01:37.471 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.79 | totalMs=1.79
2026-03-30 18:01:37.714 | step 1 | route=IT_Ticket | empId=59261 | query called at=18:01:37.714
2026-03-30 18:01:37.733 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=18.53
2026-03-30 18:01:37.741 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-03-30 18:01:37.750 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-03-30 18:01:37.758 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-03-30 18:01:37.808 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=49.37
2026-03-30 18:01:37.825 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=17.17
2026-03-30 18:01:37.826 | step 3 | route=IT_Ticket | empId=59261 | apiMs=112.03 | totalMs=112.03
2026-03-30 18:01:37.826 | step 1 | route=IT_Ticket | empId=59261 | query called at=18:01:37.826
2026-03-30 18:01:37.866 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=39.65
2026-03-30 18:01:37.875 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-03-30 18:01:37.883 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-03-30 18:01:37.884 | step 3 | route=IT_Ticket | empId=59261 | apiMs=57.65 | totalMs=57.65
2026-03-30 18:08:49.258 | step 1 | route=IT_Ticket | empId=60083 | query called at=18:08:49.258
2026-03-30 18:08:49.326 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=67.86
2026-03-30 18:08:49.335 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=8.73
2026-03-30 18:08:49.344 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-30 18:08:49.353 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-03-30 18:08:49.402 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=49.44
2026-03-30 18:08:49.419 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=16.62
2026-03-30 18:08:49.420 | step 3 | route=IT_Ticket | empId=60083 | apiMs=161.99 | totalMs=161.99
2026-03-30 18:08:49.420 | step 1 | route=IT_Ticket | empId=60083 | query called at=18:08:49.420
2026-03-30 18:08:49.463 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=42.43
2026-03-30 18:08:49.472 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-03-30 18:08:49.480 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-03-30 18:08:49.480 | step 3 | route=IT_Ticket | empId=60083 | apiMs=60.26 | totalMs=60.26
2026-03-30 18:08:55.252 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=18:08:55.252
2026-03-30 18:08:55.686 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=433.87
2026-03-30 18:08:55.689 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=437.55 | totalMs=437.55
2026-03-30 18:08:57.324 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=18:08:57.324
2026-03-30 18:08:57.335 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-03-30 18:08:57.338 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=14.50 | totalMs=14.50
2026-03-30 18:09:38.787 | step 1 | route=IT_TicketPost | empId=60083 | query called at=18:09:38.787
2026-03-30 18:09:38.798 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-03-30 18:09:38.801 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=14.14 | totalMs=14.14
2026-03-30 18:09:38.804 | step 1 | route=IT_TicketPost | empId=60083 | query called at=18:09:38.804
2026-03-30 18:09:38.855 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=48.38
2026-03-30 18:09:38.858 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=54.21 | totalMs=54.21
2026-03-30 18:09:38.858 | step 1 | route=IT_TicketPost | empId=60083 | query called at=18:09:38.858
2026-03-30 18:09:38.861 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-03-30 18:09:38.861 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=2.55 | totalMs=2.55
2026-03-30 18:09:38.861 | step 1 | route=IT_TicketPost | empId=60083 | query called at=18:09:38.861
2026-03-30 18:09:38.863 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-30 18:09:38.863 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=1.85 | totalMs=1.85
2026-03-30 18:09:41.501 | step 1 | route=IT_Ticket | empId=60083 | query called at=18:09:41.501
2026-03-30 18:09:41.511 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-03-30 18:09:41.513 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-30 18:09:41.514 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-30 18:09:41.516 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-30 18:09:41.518 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=1.77
2026-03-30 18:09:41.527 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=9.33
2026-03-30 18:09:41.528 | step 3 | route=IT_Ticket | empId=60083 | apiMs=27.06 | totalMs=27.06
2026-03-30 18:09:41.528 | step 1 | route=IT_Ticket | empId=60083 | query called at=18:09:41.528
2026-03-30 18:09:41.536 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=7.37
2026-03-30 18:09:41.545 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-03-30 18:09:41.553 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-03-30 18:09:41.553 | step 3 | route=IT_Ticket | empId=60083 | apiMs=25.04 | totalMs=25.04
2026-03-30 18:31:47.869 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:31:47.869
2026-03-30 18:31:47.902 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=32.95
2026-03-30 18:31:47.907 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-30 18:31:47.911 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-30 18:31:47.915 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-30 18:31:47.937 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=21.9
2026-03-30 18:31:47.942 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.14
2026-03-30 18:31:47.943 | step 3 | route=IT_Ticket | empId=61350 | apiMs=73.84 | totalMs=73.84
2026-03-30 18:31:47.943 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:31:47.943
2026-03-30 18:31:47.961 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=17.17
2026-03-30 18:31:47.962 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-30 18:31:47.963 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-30 18:31:47.964 | step 3 | route=IT_Ticket | empId=61350 | apiMs=20.43 | totalMs=20.43
2026-03-30 18:31:55.452 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:31:55.452
2026-03-30 18:31:55.509 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=56.38
2026-03-30 18:31:55.510 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=57.51 | totalMs=57.51
2026-03-30 18:31:57.894 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:31:57.894
2026-03-30 18:31:57.904 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-30 18:31:57.907 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.38 | totalMs=13.38
2026-03-30 18:35:10.680 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:35:10.680
2026-03-30 18:35:10.693 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-03-30 18:35:10.693 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.12 | totalMs=13.12
2026-03-30 18:35:10.694 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:35:10.694
2026-03-30 18:35:10.718 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=22.91
2026-03-30 18:35:10.720 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=25.23 | totalMs=25.23
2026-03-30 18:35:10.720 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:35:10.720
2026-03-30 18:35:10.722 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-03-30 18:35:10.722 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.00 | totalMs=2.00
2026-03-30 18:35:10.722 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:35:10.722
2026-03-30 18:35:10.724 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-30 18:35:10.724 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.56 | totalMs=1.56
2026-03-30 18:35:11.014 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:35:11.014
2026-03-30 18:35:11.024 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-03-30 18:35:11.026 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-30 18:35:11.027 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-30 18:35:11.029 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-30 18:35:11.030 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-30 18:35:11.035 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=4.64
2026-03-30 18:35:11.035 | step 3 | route=IT_Ticket | empId=61350 | apiMs=21.32 | totalMs=21.32
2026-03-30 18:35:11.036 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:35:11.036
2026-03-30 18:35:11.038 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-30 18:35:11.039 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-30 18:35:11.040 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-30 18:35:11.041 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.67 | totalMs=4.67
2026-03-31 07:48:23.794 | step 1 | route=IT_Ticket | empId=10209 | query called at=07:48:23.794
2026-03-31 07:48:23.880 | step 2 | route=IT_Ticket | empId=10209 | query=KPI_IT_Ticket_Details_New | queryMs=85.27
2026-03-31 07:48:23.885 | step 2 | route=IT_Ticket | empId=10209 | query=KPI_IT_Ticket_Details_New | queryMs=1.68
2026-03-31 07:48:23.899 | step 2 | route=IT_Ticket | empId=10209 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-03-31 07:48:23.922 | step 2 | route=IT_Ticket | empId=10209 | query=KPI_IT_Ticket_Details_New | queryMs=20.61
2026-03-31 07:48:23.978 | step 2 | route=IT_Ticket | empId=10209 | query=Kpi_it_Ticket_Details | queryMs=55.61
2026-03-31 07:48:23.994 | step 2 | route=IT_Ticket | empId=10209 | query=VMS_Comp_login_proc | queryMs=15.49
2026-03-31 07:48:23.994 | step 3 | route=IT_Ticket | empId=10209 | apiMs=200.20 | totalMs=200.20
2026-03-31 07:48:23.995 | step 1 | route=IT_Ticket | empId=10209 | query called at=07:48:23.995
2026-03-31 07:48:24.051 | step 2 | route=IT_Ticket | empId=10209 | query=Kpi_HW_Ticket_Details | queryMs=55.5
2026-03-31 07:48:24.063 | step 2 | route=IT_Ticket | empId=10209 | query=Kpi_HW_Ticket_Details | queryMs=12.06
2026-03-31 07:48:24.064 | step 2 | route=IT_Ticket | empId=10209 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-31 07:48:24.065 | step 3 | route=IT_Ticket | empId=10209 | apiMs=70.03 | totalMs=70.03
2026-03-31 07:54:29.125 | step 5 | route=dashboard | empId=Gnt0022 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 09:06:15.680 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:06:15.680
2026-03-31 09:06:15.714 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=33.45
2026-03-31 09:06:15.718 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 09:06:15.722 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-31 09:06:15.725 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-31 09:06:15.748 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=21.95
2026-03-31 09:06:15.750 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=1.6
2026-03-31 09:06:15.750 | step 3 | route=IT_Ticket | empId=5461 | apiMs=69.80 | totalMs=69.80
2026-03-31 09:06:15.750 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:06:15.750
2026-03-31 09:06:15.768 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=17.18
2026-03-31 09:06:15.769 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-31 09:06:15.784 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=14.75
2026-03-31 09:06:15.785 | step 3 | route=IT_Ticket | empId=5461 | apiMs=34.30 | totalMs=34.30
2026-03-31 09:06:20.876 | step 1 | route=Ticket_Entry_SPOC_Module | empId=5461 | query called at=09:06:20.876
2026-03-31 09:06:21.370 | step 2 | route=Ticket_Entry_SPOC_Module | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=493.17
2026-03-31 09:06:21.370 | step 3 | route=Ticket_Entry_SPOC_Module | empId=5461 | apiMs=494.33 | totalMs=494.33
2026-03-31 09:06:22.994 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query called at=09:06:22.994
2026-03-31 09:06:23.017 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=22.72
2026-03-31 09:06:23.020 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=5461 | apiMs=26.16 | totalMs=26.16
2026-03-31 09:06:50.229 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:06:50.229
2026-03-31 09:06:50.240 | step 2 | route=IT_TicketPost | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-31 09:06:50.240 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=11.60 | totalMs=11.60
2026-03-31 09:06:50.241 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:06:50.241
2026-03-31 09:06:50.297 | step 2 | route=IT_TicketPost | empId=5461 | query=IT_Ticket_Save_SPOC | queryMs=55.63
2026-03-31 09:06:50.309 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=68.21 | totalMs=68.21
2026-03-31 09:06:50.309 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:06:50.309
2026-03-31 09:06:50.312 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-31 09:06:50.312 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=2.62 | totalMs=2.62
2026-03-31 09:06:50.312 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:06:50.312
2026-03-31 09:06:50.314 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-31 09:06:50.314 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=1.69 | totalMs=1.69
2026-03-31 09:06:58.853 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:06:58.853
2026-03-31 09:06:58.864 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-31 09:06:58.865 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-31 09:06:58.867 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 09:06:58.868 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-31 09:06:58.870 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-03-31 09:06:58.872 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=2.11
2026-03-31 09:06:58.873 | step 3 | route=IT_Ticket | empId=5461 | apiMs=19.93 | totalMs=19.93
2026-03-31 09:06:58.873 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:06:58.873
2026-03-31 09:06:58.876 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-31 09:06:58.877 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-31 09:06:58.878 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-31 09:06:58.879 | step 3 | route=IT_Ticket | empId=5461 | apiMs=5.18 | totalMs=5.18
2026-03-31 09:14:06.224 | step 1 | route=HW_Ticket_Report | empId=44605 | query called at=09:14:06.224
2026-03-31 09:14:06.257 | step 2 | route=HW_Ticket_Report | empId=44605 | query=hw_ticket_report_kpi_proc | queryMs=32.71
2026-03-31 09:14:06.257 | step 3 | route=HW_Ticket_Report | empId=44605 | apiMs=33.73 | totalMs=33.73
2026-03-31 09:14:10.292 | step 4 | route=pageRenderd | empId=44605 | Page=HW TICKET REPORT | page fully loaded at : 09:14:10.292
2026-03-31 09:14:18.100 | step 1 | route=IT_Ticket | empId=44605 | query called at=09:14:18.100
2026-03-31 09:14:18.134 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=33.86
2026-03-31 09:14:18.139 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-31 09:14:18.143 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-31 09:14:18.146 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-31 09:14:18.169 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=22.15
2026-03-31 09:14:18.175 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=5.36
2026-03-31 09:14:18.175 | step 3 | route=IT_Ticket | empId=44605 | apiMs=75.06 | totalMs=75.06
2026-03-31 09:14:18.176 | step 1 | route=IT_Ticket | empId=44605 | query called at=09:14:18.176
2026-03-31 09:14:18.193 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=17.06
2026-03-31 09:14:18.194 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-31 09:14:18.196 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-31 09:14:18.196 | step 3 | route=IT_Ticket | empId=44605 | apiMs=20.44 | totalMs=20.44
2026-03-31 09:14:25.999 | step 1 | route=HW_TicketFun | empId= | query called at=09:14:25.999
2026-03-31 09:14:26.011 | step 2 | route=HW_TicketFun | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=10.53
2026-03-31 09:14:26.011 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.63 | totalMs=11.63
2026-03-31 09:14:54.760 | step 1 | route=HW_TicketPost | empId=44605 | query called at=09:14:54.760
2026-03-31 09:14:54.791 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=30.19
2026-03-31 09:14:54.794 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=33.96 | totalMs=33.96
2026-03-31 09:14:54.797 | step 1 | route=HW_TicketPost | empId=44605 | query called at=09:14:54.797
2026-03-31 09:14:54.805 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.74
2026-03-31 09:14:54.805 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=8.75 | totalMs=8.75
2026-03-31 09:14:54.806 | step 1 | route=HW_TicketPost | empId=44605 | query called at=09:14:54.806
2026-03-31 09:14:54.815 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=8.74
2026-03-31 09:14:54.815 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=9.44 | totalMs=9.44
2026-03-31 09:14:54.816 | step 1 | route=HW_TicketPost | empId=44605 | query called at=09:14:54.816
2026-03-31 09:14:55.294 | step 2 | route=HW_TicketPost | empId=44605 | query=hw_ticket_save_proc_kpi | queryMs=478.18 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (AJITHKUMAR P/GGA0797, 4, NEED TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=AJITHKUMAR P/GGA0797,@type_iss=4,@issue_Describ=NEED TONER,@severity=1,@compid=5,@date=31-Mar-2026,@Emplno=44605,@filepath=,@filepath2=,@mod_id=1)
2026-03-31 09:14:55.302 | step 5 | route=HW_TicketPost | empId=44605 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (AJITHKUMAR P/GGA0797, 4, NEED TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=AJITHKUMAR P/GGA0797,@type_iss=4,@issue_Describ=NEED TONER,@severity=1,@compid=5,@date=31-Mar-2026,@Emplno=44605,@filepath=,@filepath2=,@mod_id=1)
2026-03-31 09:14:55.525 | step 1 | route=IT_Ticket | empId=44605 | query called at=09:14:55.525
2026-03-31 09:14:55.538 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-31 09:14:55.542 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-31 09:14:55.546 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-31 09:14:55.547 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-31 09:14:55.548 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-03-31 09:14:55.550 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=1.43
2026-03-31 09:14:55.550 | step 3 | route=IT_Ticket | empId=44605 | apiMs=24.84 | totalMs=24.84
2026-03-31 09:14:55.551 | step 1 | route=IT_Ticket | empId=44605 | query called at=09:14:55.551
2026-03-31 09:14:55.552 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-31 09:14:55.553 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-31 09:14:55.554 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-31 09:14:55.554 | step 3 | route=IT_Ticket | empId=44605 | apiMs=3.75 | totalMs=3.75
2026-03-31 09:15:30.747 | step 1 | route=IT_Ticket_Report | empId=40822 | query called at=09:15:30.747
2026-03-31 09:15:31.525 | step 2 | route=IT_Ticket_Report | empId=40822 | query=kpi_it_ticket_report_page_proc | queryMs=777.09
2026-03-31 09:15:31.525 | step 3 | route=IT_Ticket_Report | empId=40822 | apiMs=778.20 | totalMs=778.20
2026-03-31 09:15:31.906 | step 4 | route=pageRenderd | empId=40822 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:15:31.906
2026-03-31 09:17:28.428 | step 1 | route=IT_Ticket | empId=40822 | query called at=09:17:28.428
2026-03-31 09:17:28.441 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=12.31
2026-03-31 09:17:28.446 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-03-31 09:17:28.450 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-31 09:17:28.454 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-31 09:17:28.455 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-31 09:17:28.461 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=5.65
2026-03-31 09:17:28.462 | step 3 | route=IT_Ticket | empId=40822 | apiMs=33.59 | totalMs=33.59
2026-03-31 09:17:28.462 | step 1 | route=IT_Ticket | empId=40822 | query called at=09:17:28.462
2026-03-31 09:17:28.464 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-31 09:17:28.465 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-31 09:17:28.467 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-31 09:17:28.467 | step 3 | route=IT_Ticket | empId=40822 | apiMs=4.81 | totalMs=4.81
2026-03-31 09:17:48.102 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=09:17:48.102
2026-03-31 09:17:48.243 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=140
2026-03-31 09:17:48.244 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=141.02 | totalMs=141.02
2026-03-31 09:18:18.093 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=09:18:18.093
2026-03-31 09:18:18.106 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-31 09:18:18.109 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=15.79 | totalMs=15.79
2026-03-31 09:18:23.054 | step 1 | route=IT_TicketPost | empId=40822 | query called at=09:18:23.054
2026-03-31 09:18:23.068 | step 2 | route=IT_TicketPost | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-31 09:18:23.071 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=16.74 | totalMs=16.74
2026-03-31 09:18:23.074 | step 1 | route=IT_TicketPost | empId=40822 | query called at=09:18:23.074
2026-03-31 09:18:23.102 | step 2 | route=IT_TicketPost | empId=40822 | query=IT_Ticket_Save_SPOC | queryMs=27.94
2026-03-31 09:18:23.104 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=30.54 | totalMs=30.54
2026-03-31 09:18:23.105 | step 1 | route=IT_TicketPost | empId=40822 | query called at=09:18:23.105
2026-03-31 09:18:23.107 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.18
2026-03-31 09:18:23.108 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=3.05 | totalMs=3.05
2026-03-31 09:18:23.108 | step 1 | route=IT_TicketPost | empId=40822 | query called at=09:18:23.108
2026-03-31 09:18:23.110 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-31 09:18:23.110 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=1.91 | totalMs=1.91
2026-03-31 09:18:23.341 | step 1 | route=IT_Ticket | empId=40822 | query called at=09:18:23.341
2026-03-31 09:18:23.352 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-03-31 09:18:23.354 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-31 09:18:23.355 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-31 09:18:23.357 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-31 09:18:23.359 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=1.51
2026-03-31 09:18:23.362 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=2.12
2026-03-31 09:18:23.362 | step 3 | route=IT_Ticket | empId=40822 | apiMs=20.74 | totalMs=20.74
2026-03-31 09:18:23.363 | step 1 | route=IT_Ticket | empId=40822 | query called at=09:18:23.363
2026-03-31 09:18:23.364 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-31 09:18:23.366 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-31 09:18:23.367 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-31 09:18:23.367 | step 3 | route=IT_Ticket | empId=40822 | apiMs=4.92 | totalMs=4.92
2026-03-31 09:21:13.130 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:21:13.130
2026-03-31 09:21:13.174 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=44.07
2026-03-31 09:21:13.178 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=47.75 | totalMs=47.75
2026-03-31 09:21:13.504 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:13.504
2026-03-31 09:21:18.704 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:21:18.704
2026-03-31 09:21:18.765 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=60.57
2026-03-31 09:21:18.767 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=63.47 | totalMs=63.47
2026-03-31 09:21:18.768 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:21:18.768
2026-03-31 09:21:18.769 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-31 09:21:18.771 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-03-31 09:21:18.772 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-31 09:21:18.772 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=4.28 | totalMs=4.28
2026-03-31 09:21:20.622 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:21:20.622
2026-03-31 09:21:20.644 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=21.91
2026-03-31 09:21:20.647 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=25.10 | totalMs=25.10
2026-03-31 09:21:20.952 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:20.952
2026-03-31 09:21:23.971 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:21:23.971
2026-03-31 09:21:23.982 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=10.27
2026-03-31 09:21:23.984 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=12.43 | totalMs=12.43
2026-03-31 09:21:23.984 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:21:23.984
2026-03-31 09:21:23.986 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-31 09:21:23.987 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-31 09:21:23.988 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-31 09:21:23.988 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=3.70 | totalMs=3.70
2026-03-31 09:21:28.413 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:21:28.413
2026-03-31 09:21:28.436 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=23.41
2026-03-31 09:21:28.437 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=24.35 | totalMs=24.35
2026-03-31 09:21:28.744 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:28.744
2026-03-31 09:21:32.203 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:21:32.203
2026-03-31 09:21:32.220 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=17.33
2026-03-31 09:21:32.233 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=30.80 | totalMs=30.80
2026-03-31 09:21:32.234 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:21:32.234
2026-03-31 09:21:32.243 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.7
2026-03-31 09:21:32.251 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.11
2026-03-31 09:21:32.260 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-03-31 09:21:32.260 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=26.43 | totalMs=26.43
2026-03-31 09:21:33.882 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:21:33.882
2026-03-31 09:21:33.906 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=23.41
2026-03-31 09:21:33.907 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=24.39 | totalMs=24.39
2026-03-31 09:21:34.204 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:34.204
2026-03-31 09:31:37.904 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:31:37.904
2026-03-31 09:31:37.928 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=23.34
2026-03-31 09:31:37.929 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-31 09:31:37.930 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-03-31 09:31:37.932 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-31 09:31:37.946 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=13.77
2026-03-31 09:31:37.951 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=5.3
2026-03-31 09:31:37.952 | step 3 | route=IT_Ticket | empId=41204 | apiMs=47.75 | totalMs=47.75
2026-03-31 09:31:37.952 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:31:37.952
2026-03-31 09:31:37.964 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=11.06
2026-03-31 09:31:37.965 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-31 09:31:37.966 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-31 09:31:37.967 | step 3 | route=IT_Ticket | empId=41204 | apiMs=14.27 | totalMs=14.27
2026-03-31 09:31:53.345 | step 1 | route=HW_Ticket_Report | empId=41204 | query called at=09:31:53.345
2026-03-31 09:31:53.407 | step 2 | route=HW_Ticket_Report | empId=41204 | query=hw_ticket_report_kpi_proc | queryMs=61.53
2026-03-31 09:31:53.408 | step 3 | route=HW_Ticket_Report | empId=41204 | apiMs=62.69 | totalMs=62.69
2026-03-31 09:31:53.911 | step 4 | route=pageRenderd | empId=41204 | Page=HW TICKET REPORT | page fully loaded at : 09:31:53.911
2026-03-31 09:32:26.778 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:32:26.778
2026-03-31 09:32:26.790 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-03-31 09:32:26.794 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-31 09:32:26.799 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-31 09:32:26.803 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-31 09:32:26.805 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-31 09:32:26.810 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=5.09
2026-03-31 09:32:26.811 | step 3 | route=IT_Ticket | empId=41204 | apiMs=32.29 | totalMs=32.29
2026-03-31 09:32:26.811 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:32:26.811
2026-03-31 09:32:26.813 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-31 09:32:26.815 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-31 09:32:26.816 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 09:32:26.817 | step 3 | route=IT_Ticket | empId=41204 | apiMs=5.43 | totalMs=5.43
2026-03-31 09:32:33.860 | step 1 | route=HW_TicketFun | empId= | query called at=09:32:33.860
2026-03-31 09:32:33.878 | step 2 | route=HW_TicketFun | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=17.36
2026-03-31 09:32:33.879 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.49 | totalMs=18.49
2026-03-31 09:33:04.031 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:33:04.031
2026-03-31 09:33:04.059 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=28.04
2026-03-31 09:33:04.064 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=33.46 | totalMs=33.46
2026-03-31 09:33:04.067 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:33:04.067
2026-03-31 09:33:04.073 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.2
2026-03-31 09:33:04.073 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=5.55 | totalMs=5.55
2026-03-31 09:33:04.074 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:33:04.074
2026-03-31 09:33:04.076 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=2.24
2026-03-31 09:33:04.077 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=2.97 | totalMs=2.97
2026-03-31 09:33:04.077 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:33:04.077
2026-03-31 09:33:04.503 | step 2 | route=HW_TicketPost | empId=41204 | query=hw_ticket_save_proc_kpi | queryMs=425.46
2026-03-31 09:33:04.602 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=525.32 | totalMs=525.32
2026-03-31 09:33:04.831 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:33:04.831
2026-03-31 09:33:04.845 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-31 09:33:04.849 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-31 09:33:04.853 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 09:33:04.855 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 09:33:04.856 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-31 09:33:04.862 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=5.88
2026-03-31 09:33:04.863 | step 3 | route=IT_Ticket | empId=41204 | apiMs=31.43 | totalMs=31.43
2026-03-31 09:33:04.864 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:33:04.864
2026-03-31 09:33:04.866 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-03-31 09:33:04.867 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-31 09:33:04.869 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-31 09:33:04.869 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.92 | totalMs=4.92
2026-03-31 09:40:40.993 | step 1 | route=Ticket_SPOC_Approve | empId=61465 | query called at=09:40:40.993
2026-03-31 09:40:41.073 | step 2 | route=Ticket_SPOC_Approve | empId=61465 | query=IT_TIcket_SPOCApp_Report | queryMs=78.57
2026-03-31 09:40:41.073 | step 3 | route=Ticket_SPOC_Approve | empId=61465 | apiMs=79.60 | totalMs=79.60
2026-03-31 09:40:41.510 | step 4 | route=pageRenderd | empId=61465 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:40:41.510
2026-03-31 09:40:50.874 | step 1 | route=SPOC_Entry_Save | empId=61465 | query called at=09:40:50.874
2026-03-31 09:40:50.911 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=IT_Ticket_Update_SPOC | queryMs=36.52
2026-03-31 09:40:50.917 | step 3 | route=SPOC_Entry_Save | empId=61465 | apiMs=43.05 | totalMs=43.05
2026-03-31 09:40:50.920 | step 1 | route=SPOC_Entry_Save | empId=61465 | query called at=09:40:50.920
2026-03-31 09:40:50.924 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-31 09:40:50.928 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.01
2026-03-31 09:40:50.930 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-31 09:40:50.930 | step 3 | route=SPOC_Entry_Save | empId=61465 | apiMs=10.36 | totalMs=10.36
2026-03-31 09:40:51.155 | step 1 | route=Ticket_SPOC_Approve | empId=61465 | query called at=09:40:51.155
2026-03-31 09:40:51.172 | step 2 | route=Ticket_SPOC_Approve | empId=61465 | query=IT_TIcket_SPOCApp_Report | queryMs=16.47
2026-03-31 09:40:51.172 | step 3 | route=Ticket_SPOC_Approve | empId=61465 | apiMs=17.49 | totalMs=17.49
2026-03-31 09:40:51.490 | step 4 | route=pageRenderd | empId=61465 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:40:51.490
2026-03-31 09:41:07.743 | step 1 | route=IT_Ticket_Report | empId=61465 | query called at=09:41:07.743
2026-03-31 09:41:08.038 | step 2 | route=IT_Ticket_Report | empId=61465 | query=kpi_it_ticket_report_page_proc | queryMs=293.86
2026-03-31 09:41:08.041 | step 3 | route=IT_Ticket_Report | empId=61465 | apiMs=297.64 | totalMs=297.64
2026-03-31 09:41:08.406 | step 4 | route=pageRenderd | empId=61465 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:41:08.406
2026-03-31 09:44:40.692 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:44:40.692
2026-03-31 09:44:40.726 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=34.17
2026-03-31 09:44:40.728 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-31 09:44:40.730 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-31 09:44:40.731 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-31 09:44:40.754 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=22.54
2026-03-31 09:44:40.759 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=4.82
2026-03-31 09:44:40.759 | step 3 | route=IT_Ticket | empId=59261 | apiMs=67.74 | totalMs=67.74
2026-03-31 09:44:40.760 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:44:40.760
2026-03-31 09:44:40.778 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=17.69
2026-03-31 09:44:40.779 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-31 09:44:40.781 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-31 09:44:40.781 | step 3 | route=IT_Ticket | empId=59261 | apiMs=21.14 | totalMs=21.14
2026-03-31 09:44:45.332 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=09:44:45.332
2026-03-31 09:44:45.566 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=233.51
2026-03-31 09:44:45.569 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=237.11 | totalMs=237.11
2026-03-31 09:44:47.772 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=09:44:47.772
2026-03-31 09:44:47.783 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-03-31 09:44:47.784 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=12.13 | totalMs=12.13
2026-03-31 09:45:12.049 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:45:12.049
2026-03-31 09:45:12.060 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-31 09:45:12.063 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.52 | totalMs=13.52
2026-03-31 09:45:12.065 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:45:12.065
2026-03-31 09:45:12.124 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=56.51
2026-03-31 09:45:12.126 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=61.00 | totalMs=61.00
2026-03-31 09:45:12.127 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:45:12.127
2026-03-31 09:45:12.129 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-31 09:45:12.129 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.43 | totalMs=2.43
2026-03-31 09:45:12.130 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:45:12.130
2026-03-31 09:45:12.131 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-31 09:45:12.131 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.73 | totalMs=1.73
2026-03-31 09:45:12.357 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:45:12.357
2026-03-31 09:45:12.367 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-03-31 09:45:12.369 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-31 09:45:12.370 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-31 09:45:12.372 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 09:45:12.373 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-03-31 09:45:12.378 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=4.63
2026-03-31 09:45:12.378 | step 3 | route=IT_Ticket | empId=59261 | apiMs=21.59 | totalMs=21.59
2026-03-31 09:45:12.379 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:45:12.379
2026-03-31 09:45:12.380 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-31 09:45:12.381 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-31 09:45:12.382 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-31 09:45:12.383 | step 3 | route=IT_Ticket | empId=59261 | apiMs=3.75 | totalMs=3.75
2026-03-31 09:49:03.018 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=09:49:03.018
2026-03-31 09:49:03.086 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=66.64
2026-03-31 09:49:03.089 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=70.27 | totalMs=70.27
2026-03-31 09:49:05.855 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:49:05.855
2026-03-31 09:49:15.610 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=09:49:15.610
2026-03-31 09:49:15.635 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=IT_Ticket_Update_SPOC | queryMs=24.17
2026-03-31 09:49:15.639 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=29.51 | totalMs=29.51
2026-03-31 09:49:15.642 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=09:49:15.642
2026-03-31 09:49:15.646 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-31 09:49:15.648 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-31 09:49:15.649 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-31 09:49:15.649 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=7.35 | totalMs=7.35
2026-03-31 09:49:15.939 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=09:49:15.939
2026-03-31 09:49:15.978 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=38.81
2026-03-31 09:49:15.979 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=39.66 | totalMs=39.66
2026-03-31 09:49:17.801 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:49:17.801
2026-03-31 09:52:58.039 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:52:58.039
2026-03-31 09:52:58.085 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=45.67
2026-03-31 09:52:58.094 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.7
2026-03-31 09:52:58.103 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.94
2026-03-31 09:52:58.112 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=6.61
2026-03-31 09:52:58.143 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=30.7
2026-03-31 09:52:58.154 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=10.64
2026-03-31 09:52:58.155 | step 3 | route=IT_Ticket | empId=43200 | apiMs=115.22 | totalMs=115.22
2026-03-31 09:52:58.155 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:52:58.155
2026-03-31 09:52:58.186 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=30.36
2026-03-31 09:52:58.195 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.64
2026-03-31 09:52:58.204 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.65
2026-03-31 09:52:58.204 | step 3 | route=IT_Ticket | empId=43200 | apiMs=48.97 | totalMs=48.97
2026-03-31 09:53:15.903 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:53:15.903
2026-03-31 09:53:16.069 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=165.52
2026-03-31 09:53:16.069 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=166.67 | totalMs=166.67
2026-03-31 09:53:18.740 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:53:18.740
2026-03-31 09:53:18.751 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-31 09:53:18.752 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=11.11 | totalMs=11.11
2026-03-31 09:53:21.417 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:53:21.417
2026-03-31 09:53:21.470 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=52.81
2026-03-31 09:53:21.471 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=53.66 | totalMs=53.66
2026-03-31 09:53:21.928 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:53:21.928
2026-03-31 09:55:40.749 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:55:40.749
2026-03-31 09:55:40.760 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-03-31 09:55:40.760 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=10.72 | totalMs=10.72
2026-03-31 09:55:40.761 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:55:40.761
2026-03-31 09:55:40.813 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=52.09
2026-03-31 09:55:40.816 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=55.02 | totalMs=55.02
2026-03-31 09:55:40.816 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:55:40.816
2026-03-31 09:55:40.819 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.28
2026-03-31 09:55:40.819 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=3.10 | totalMs=3.10
2026-03-31 09:55:40.819 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:55:40.819
2026-03-31 09:55:40.822 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-03-31 09:55:40.822 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.51 | totalMs=2.51
2026-03-31 09:55:42.720 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:55:42.720
2026-03-31 09:55:42.730 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-31 09:55:42.734 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-03-31 09:55:42.738 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-31 09:55:42.739 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-31 09:55:42.762 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=21.94
2026-03-31 09:55:42.766 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=4.6
2026-03-31 09:55:42.767 | step 3 | route=IT_Ticket | empId=43200 | apiMs=47.28 | totalMs=47.28
2026-03-31 09:55:42.767 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:55:42.767
2026-03-31 09:55:42.769 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-31 09:55:42.770 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-03-31 09:55:42.771 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-31 09:55:42.771 | step 3 | route=IT_Ticket | empId=43200 | apiMs=3.96 | totalMs=3.96
2026-03-31 09:56:43.336 | step 1 | route=IT_Ticket_Report | empId=43200 | query called at=09:56:43.336
2026-03-31 09:56:43.524 | step 2 | route=IT_Ticket_Report | empId=43200 | query=kpi_it_ticket_report_page_proc | queryMs=188.02
2026-03-31 09:56:43.529 | step 3 | route=IT_Ticket_Report | empId=43200 | apiMs=193.15 | totalMs=193.15
2026-03-31 09:56:44.334 | step 4 | route=pageRenderd | empId=43200 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:56:44.334
2026-03-31 09:57:28.829 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:57:28.829
2026-03-31 09:57:28.841 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-03-31 09:57:28.845 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-31 09:57:28.849 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-31 09:57:28.853 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-31 09:57:28.854 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-03-31 09:57:28.856 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.41
2026-03-31 09:57:28.856 | step 3 | route=IT_Ticket | empId=43200 | apiMs=27.32 | totalMs=27.32
2026-03-31 09:57:28.857 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:57:28.857
2026-03-31 09:57:28.858 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-31 09:57:28.859 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-31 09:57:28.860 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-31 09:57:28.861 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.17 | totalMs=4.17
2026-03-31 09:57:31.850 | step 1 | route=IT_Ticket_Report | empId=43200 | query called at=09:57:31.850
2026-03-31 09:57:31.924 | step 2 | route=IT_Ticket_Report | empId=43200 | query=kpi_it_ticket_report_page_proc | queryMs=73.32
2026-03-31 09:57:31.927 | step 3 | route=IT_Ticket_Report | empId=43200 | apiMs=77.05 | totalMs=77.05
2026-03-31 09:57:32.592 | step 4 | route=pageRenderd | empId=43200 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:57:32.592
2026-03-31 09:57:47.957 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:57:47.957
2026-03-31 09:57:47.969 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-31 09:57:47.974 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-31 09:57:47.978 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-31 09:57:47.982 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-31 09:57:47.983 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-31 09:57:47.985 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=1.92
2026-03-31 09:57:47.986 | step 3 | route=IT_Ticket | empId=52208 | apiMs=28.36 | totalMs=28.36
2026-03-31 09:57:47.986 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:57:47.986
2026-03-31 09:57:47.988 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-31 09:57:47.989 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-31 09:57:47.991 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-31 09:57:47.991 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.95 | totalMs=4.95
2026-03-31 09:58:01.824 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=09:58:01.824
2026-03-31 09:58:01.984 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=159.61
2026-03-31 09:58:01.984 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=160.63 | totalMs=160.63
2026-03-31 09:58:04.442 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=09:58:04.442
2026-03-31 09:58:04.454 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-03-31 09:58:04.458 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=15.19 | totalMs=15.19
2026-03-31 09:58:50.978 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:58:50.978
2026-03-31 09:58:50.989 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-03-31 09:58:50.992 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=13.99 | totalMs=13.99
2026-03-31 09:58:50.995 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:58:50.995
2026-03-31 09:58:51.024 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=26
2026-03-31 09:58:51.026 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=30.27 | totalMs=30.27
2026-03-31 09:58:51.026 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:58:51.026
2026-03-31 09:58:51.028 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-03-31 09:58:51.028 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=1.88 | totalMs=1.88
2026-03-31 09:58:52.995 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:58:52.995
2026-03-31 09:58:53.006 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-03-31 09:58:53.010 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-31 09:58:53.014 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-03-31 09:58:53.015 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-31 09:58:53.020 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=3.96
2026-03-31 09:58:53.021 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=1.47
2026-03-31 09:58:53.022 | step 3 | route=IT_Ticket | empId=52208 | apiMs=26.58 | totalMs=26.58
2026-03-31 09:58:53.022 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:58:53.022
2026-03-31 09:58:53.023 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-31 09:58:53.024 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-31 09:58:53.025 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-31 09:58:53.026 | step 3 | route=IT_Ticket | empId=52208 | apiMs=3.57 | totalMs=3.57
2026-03-31 10:03:35.639 | step 1 | route=IT_Ticket | empId=68813 | query called at=10:03:35.639
2026-03-31 10:03:35.651 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-03-31 10:03:35.654 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-31 10:03:35.655 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-31 10:03:35.657 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-03-31 10:03:35.659 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-31 10:03:35.661 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=1.99
2026-03-31 10:03:35.662 | step 3 | route=IT_Ticket | empId=68813 | apiMs=22.42 | totalMs=22.42
2026-03-31 10:03:35.662 | step 1 | route=IT_Ticket | empId=68813 | query called at=10:03:35.662
2026-03-31 10:03:35.664 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-31 10:03:35.665 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-31 10:03:35.667 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-31 10:03:35.667 | step 3 | route=IT_Ticket | empId=68813 | apiMs=4.98 | totalMs=4.98
2026-03-31 10:03:45.080 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68813 | query called at=10:03:45.080
2026-03-31 10:03:45.388 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=307.27
2026-03-31 10:03:45.388 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68813 | apiMs=308.31 | totalMs=308.31
2026-03-31 10:03:46.962 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query called at=10:03:46.962
2026-03-31 10:03:46.977 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=12.3
2026-03-31 10:03:46.980 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68813 | apiMs=17.79 | totalMs=17.79
2026-03-31 10:04:34.876 | step 1 | route=IT_TicketPost | empId=68813 | query called at=10:04:34.876
2026-03-31 10:04:34.887 | step 2 | route=IT_TicketPost | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-03-31 10:04:34.890 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=14.09 | totalMs=14.09
2026-03-31 10:04:34.893 | step 1 | route=IT_TicketPost | empId=68813 | query called at=10:04:34.893
2026-03-31 10:04:34.982 | step 2 | route=IT_TicketPost | empId=68813 | query=IT_Ticket_Save_SPOC | queryMs=86.37
2026-03-31 10:04:34.984 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=91.25 | totalMs=91.25
2026-03-31 10:04:34.985 | step 1 | route=IT_TicketPost | empId=68813 | query called at=10:04:34.985
2026-03-31 10:04:34.987 | step 2 | route=IT_TicketPost | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2
2026-03-31 10:04:34.988 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=2.95 | totalMs=2.95
2026-03-31 10:04:35.214 | step 1 | route=IT_Ticket | empId=68813 | query called at=10:04:35.214
2026-03-31 10:04:35.225 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-31 10:04:35.226 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 10:04:35.227 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-31 10:04:35.229 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-31 10:04:35.243 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=14
2026-03-31 10:04:35.252 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=8.18
2026-03-31 10:04:35.252 | step 3 | route=IT_Ticket | empId=68813 | apiMs=38.01 | totalMs=38.01
2026-03-31 10:04:35.252 | step 1 | route=IT_Ticket | empId=68813 | query called at=10:04:35.252
2026-03-31 10:04:35.254 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-31 10:04:35.255 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-03-31 10:04:35.256 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-03-31 10:04:35.256 | step 3 | route=IT_Ticket | empId=68813 | apiMs=3.45 | totalMs=3.45
2026-03-31 10:05:06.536 | step 1 | route=IT_Ticket | empId=62152 | query called at=10:05:06.536
2026-03-31 10:05:06.546 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-03-31 10:05:06.550 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-31 10:05:06.554 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-31 10:05:06.558 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-31 10:05:06.559 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-31 10:05:06.562 | step 2 | route=IT_Ticket | empId=62152 | query=VMS_Comp_login_proc | queryMs=1.95
2026-03-31 10:05:06.562 | step 3 | route=IT_Ticket | empId=62152 | apiMs=26.08 | totalMs=26.08
2026-03-31 10:05:06.563 | step 1 | route=IT_Ticket | empId=62152 | query called at=10:05:06.563
2026-03-31 10:05:06.564 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-31 10:05:06.566 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-31 10:05:06.567 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-31 10:05:06.567 | step 3 | route=IT_Ticket | empId=62152 | apiMs=4.73 | totalMs=4.73
2026-03-31 10:05:16.819 | step 1 | route=HW_TicketFun | empId= | query called at=10:05:16.819
2026-03-31 10:05:16.831 | step 2 | route=HW_TicketFun | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=11.22
2026-03-31 10:05:16.834 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.15 | totalMs=15.15
2026-03-31 10:05:42.609 | step 1 | route=HW_TicketPost | empId=62152 | query called at=10:05:42.609
2026-03-31 10:05:42.635 | step 2 | route=HW_TicketPost | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=26.27
2026-03-31 10:05:42.636 | step 3 | route=HW_TicketPost | empId=62152 | apiMs=27.35 | totalMs=27.35
2026-03-31 10:05:42.636 | step 1 | route=HW_TicketPost | empId=62152 | query called at=10:05:42.636
2026-03-31 10:05:42.639 | step 2 | route=HW_TicketPost | empId=62152 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-31 10:05:42.639 | step 3 | route=HW_TicketPost | empId=62152 | apiMs=2.39 | totalMs=2.39
2026-03-31 10:05:42.639 | step 1 | route=HW_TicketPost | empId=62152 | query called at=10:05:42.639
2026-03-31 10:05:42.641 | step 2 | route=HW_TicketPost | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-03-31 10:05:42.642 | step 3 | route=HW_TicketPost | empId=62152 | apiMs=2.25 | totalMs=2.25
2026-03-31 10:05:42.642 | step 1 | route=HW_TicketPost | empId=62152 | query called at=10:05:42.642
2026-03-31 10:05:42.663 | step 2 | route=HW_TicketPost | empId=62152 | query=hw_ticket_save_proc_kpi | queryMs=20.1
2026-03-31 10:05:42.665 | step 3 | route=HW_TicketPost | empId=62152 | apiMs=22.72 | totalMs=22.72
2026-03-31 10:05:45.309 | step 1 | route=IT_Ticket | empId=62152 | query called at=10:05:45.309
2026-03-31 10:05:45.323 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-31 10:05:45.327 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-31 10:05:45.329 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-31 10:05:45.330 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-31 10:05:45.332 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-03-31 10:05:45.335 | step 2 | route=IT_Ticket | empId=62152 | query=VMS_Comp_login_proc | queryMs=2.19
2026-03-31 10:05:45.335 | step 3 | route=IT_Ticket | empId=62152 | apiMs=25.92 | totalMs=25.92
2026-03-31 10:05:45.336 | step 1 | route=IT_Ticket | empId=62152 | query called at=10:05:45.336
2026-03-31 10:05:45.337 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-31 10:05:45.339 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 10:05:45.340 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-31 10:05:45.340 | step 3 | route=IT_Ticket | empId=62152 | apiMs=4.73 | totalMs=4.73
2026-03-31 10:10:01.047 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:10:01.047
2026-03-31 10:10:01.057 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-03-31 10:10:01.062 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-31 10:10:01.066 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 10:10:01.067 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-31 10:10:01.069 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-31 10:10:01.071 | step 2 | route=IT_Ticket | empId=19157 | query=VMS_Comp_login_proc | queryMs=1.98
2026-03-31 10:10:01.071 | step 3 | route=IT_Ticket | empId=19157 | apiMs=24.40 | totalMs=24.40
2026-03-31 10:10:01.072 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:10:01.072
2026-03-31 10:10:01.074 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=2.14
2026-03-31 10:10:01.076 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-31 10:10:01.077 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-31 10:10:01.078 | step 3 | route=IT_Ticket | empId=19157 | apiMs=5.94 | totalMs=5.94
2026-03-31 10:10:17.594 | step 1 | route=Ticket_Entry_SPOC_Module | empId=19157 | query called at=10:10:17.594
2026-03-31 10:10:17.966 | step 2 | route=Ticket_Entry_SPOC_Module | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=371.55
2026-03-31 10:10:17.969 | step 3 | route=Ticket_Entry_SPOC_Module | empId=19157 | apiMs=375.45 | totalMs=375.45
2026-03-31 10:10:19.686 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=19157 | query called at=10:10:19.686
2026-03-31 10:10:19.702 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=15.56
2026-03-31 10:10:19.705 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=19157 | apiMs=19.17 | totalMs=19.17
2026-03-31 10:11:08.981 | step 1 | route=IT_TicketPost | empId=19157 | query called at=10:11:08.981
2026-03-31 10:11:08.991 | step 2 | route=IT_TicketPost | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-31 10:11:08.992 | step 3 | route=IT_TicketPost | empId=19157 | apiMs=10.74 | totalMs=10.74
2026-03-31 10:11:08.993 | step 1 | route=IT_TicketPost | empId=19157 | query called at=10:11:08.993
2026-03-31 10:11:09.015 | step 2 | route=IT_TicketPost | empId=19157 | query=IT_Ticket_Save_SPOC | queryMs=21.73
2026-03-31 10:11:09.016 | step 3 | route=IT_TicketPost | empId=19157 | apiMs=23.82 | totalMs=23.82
2026-03-31 10:11:09.017 | step 1 | route=IT_TicketPost | empId=19157 | query called at=10:11:09.017
2026-03-31 10:11:09.018 | step 2 | route=IT_TicketPost | empId=19157 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-31 10:11:09.019 | step 3 | route=IT_TicketPost | empId=19157 | apiMs=2.00 | totalMs=2.00
2026-03-31 10:11:09.019 | step 1 | route=IT_TicketPost | empId=19157 | query called at=10:11:09.019
2026-03-31 10:11:09.020 | step 2 | route=IT_TicketPost | empId=19157 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-31 10:11:09.021 | step 3 | route=IT_TicketPost | empId=19157 | apiMs=1.44 | totalMs=1.44
2026-03-31 10:11:10.245 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:11:10.245
2026-03-31 10:11:10.255 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-03-31 10:11:10.256 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-31 10:11:10.257 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-03-31 10:11:10.259 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-31 10:11:10.260 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-31 10:11:10.262 | step 2 | route=IT_Ticket | empId=19157 | query=VMS_Comp_login_proc | queryMs=1.61
2026-03-31 10:11:10.262 | step 3 | route=IT_Ticket | empId=19157 | apiMs=17.69 | totalMs=17.69
2026-03-31 10:11:10.263 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:11:10.263
2026-03-31 10:11:10.264 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-31 10:11:10.266 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-31 10:11:10.267 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-31 10:11:10.267 | step 3 | route=IT_Ticket | empId=19157 | apiMs=4.47 | totalMs=4.47
2026-03-31 10:16:05.140 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:16:05.140
2026-03-31 10:16:05.174 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=33.44
2026-03-31 10:16:05.178 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-03-31 10:16:05.182 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-31 10:16:05.184 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-03-31 10:16:05.211 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=26.03
2026-03-31 10:16:05.215 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=4.54
2026-03-31 10:16:05.216 | step 3 | route=IT_Ticket | empId=51120 | apiMs=76.28 | totalMs=76.28
2026-03-31 10:16:05.216 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:16:05.216
2026-03-31 10:16:05.232 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=14.9
2026-03-31 10:16:05.233 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-31 10:16:05.235 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-31 10:16:05.235 | step 3 | route=IT_Ticket | empId=51120 | apiMs=18.96 | totalMs=18.96
2026-03-31 10:16:11.066 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:16:11.066
2026-03-31 10:16:11.504 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=435.14
2026-03-31 10:16:11.507 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=441.09 | totalMs=441.09
2026-03-31 10:16:14.929 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:16:14.929
2026-03-31 10:16:14.939 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-03-31 10:16:14.940 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=10.81 | totalMs=10.81
2026-03-31 10:16:17.734 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:16:17.734
2026-03-31 10:16:17.746 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-03-31 10:16:17.749 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=15.01 | totalMs=15.01
2026-03-31 10:16:45.876 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:16:45.876
2026-03-31 10:16:45.894 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=17.06
2026-03-31 10:16:45.897 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=21.04 | totalMs=21.04
2026-03-31 10:16:45.900 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:16:45.900
2026-03-31 10:16:46.636 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=732.74
2026-03-31 10:16:46.808 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=907.41 | totalMs=907.41
2026-03-31 10:16:46.808 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:16:46.808
2026-03-31 10:16:46.817 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.82
2026-03-31 10:16:46.817 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=8.74 | totalMs=8.74
2026-03-31 10:16:48.623 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:16:48.623
2026-03-31 10:16:48.641 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=15.59
2026-03-31 10:16:48.650 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=5.87
2026-03-31 10:16:48.658 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.35
2026-03-31 10:16:48.667 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-31 10:16:48.676 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=8.33
2026-03-31 10:16:48.692 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=16.36
2026-03-31 10:16:48.693 | step 3 | route=IT_Ticket | empId=51120 | apiMs=70.30 | totalMs=70.30
2026-03-31 10:16:48.693 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:16:48.693
2026-03-31 10:16:48.701 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.39
2026-03-31 10:16:48.710 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-03-31 10:16:48.718 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-03-31 10:16:48.719 | step 3 | route=IT_Ticket | empId=51120 | apiMs=25.17 | totalMs=25.17
2026-03-31 10:22:49.593 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:22:49.593
2026-03-31 10:22:49.628 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=34.87
2026-03-31 10:22:49.634 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=2.73
2026-03-31 10:22:49.638 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-31 10:22:49.643 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=2.6
2026-03-31 10:22:49.670 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=27.01
2026-03-31 10:22:49.674 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=3.45
2026-03-31 10:22:49.675 | step 3 | route=IT_Ticket | empId=58334 | apiMs=81.77 | totalMs=81.77
2026-03-31 10:22:49.675 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:22:49.675
2026-03-31 10:22:49.698 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=22.38
2026-03-31 10:22:49.700 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-31 10:22:49.701 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-31 10:22:49.702 | step 3 | route=IT_Ticket | empId=58334 | apiMs=26.36 | totalMs=26.36
2026-03-31 10:23:21.008 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=10:23:21.008
2026-03-31 10:23:21.459 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=450.21
2026-03-31 10:23:21.462 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=454.09 | totalMs=454.09
2026-03-31 10:23:26.505 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=10:23:26.505
2026-03-31 10:23:26.515 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-31 10:23:26.518 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=13.50 | totalMs=13.50
2026-03-31 10:28:18.841 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=10:28:18.841
2026-03-31 10:28:18.891 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=48.97
2026-03-31 10:28:18.891 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=50.07 | totalMs=50.07
2026-03-31 10:28:21.538 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:21.538
2026-03-31 10:28:25.004 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:28:25.004
2026-03-31 10:28:25.035 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=29.62
2026-03-31 10:28:25.039 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=34.82 | totalMs=34.82
2026-03-31 10:28:25.042 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:28:25.042
2026-03-31 10:28:25.047 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.94
2026-03-31 10:28:25.048 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-31 10:28:25.049 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-31 10:28:25.050 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.93 | totalMs=7.93
2026-03-31 10:28:27.752 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=10:28:27.752
2026-03-31 10:28:27.773 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.94
2026-03-31 10:28:27.776 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.24 | totalMs=23.24
2026-03-31 10:28:28.427 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:28.427
2026-03-31 10:28:30.709 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:28:30.709
2026-03-31 10:28:30.742 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=32.73
2026-03-31 10:28:30.744 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-03-31 10:28:30.745 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 10:28:30.746 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 10:28:30.768 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=21.53
2026-03-31 10:28:30.773 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=4.6
2026-03-31 10:28:30.774 | step 3 | route=IT_Ticket | empId=43200 | apiMs=64.95 | totalMs=64.95
2026-03-31 10:28:30.774 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:28:30.774
2026-03-31 10:28:30.791 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=16.76
2026-03-31 10:28:30.793 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-31 10:28:30.794 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-31 10:28:30.794 | step 3 | route=IT_Ticket | empId=43200 | apiMs=20.22 | totalMs=20.22
2026-03-31 10:28:37.461 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=10:28:37.461
2026-03-31 10:28:37.640 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=178.47
2026-03-31 10:28:37.643 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=182.23 | totalMs=182.23
2026-03-31 10:28:41.381 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=10:28:41.381
2026-03-31 10:28:41.391 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-31 10:28:41.392 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=11.15 | totalMs=11.15
2026-03-31 10:28:59.701 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:28:59.701
2026-03-31 10:28:59.712 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-31 10:28:59.713 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-31 10:28:59.715 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-03-31 10:28:59.716 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-31 10:28:59.717 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-31 10:28:59.722 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=4.72
2026-03-31 10:28:59.723 | step 3 | route=IT_Ticket | empId=9549 | apiMs=21.31 | totalMs=21.31
2026-03-31 10:28:59.723 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:28:59.723
2026-03-31 10:28:59.725 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-31 10:28:59.726 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-31 10:28:59.727 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-31 10:28:59.727 | step 3 | route=IT_Ticket | empId=9549 | apiMs=4.22 | totalMs=4.22
2026-03-31 10:29:14.509 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9549 | query called at=10:29:14.509
2026-03-31 10:29:15.486 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=975.92
2026-03-31 10:29:15.486 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9549 | apiMs=977.12 | totalMs=977.12
2026-03-31 10:29:19.930 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=9549 | query called at=10:29:19.930
2026-03-31 10:29:19.940 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-31 10:29:19.943 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=9549 | apiMs=13.74 | totalMs=13.74
2026-03-31 10:29:21.997 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:29:21.997
2026-03-31 10:29:22.007 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-31 10:29:22.010 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=13.67 | totalMs=13.67
2026-03-31 10:29:22.025 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:29:22.025
2026-03-31 10:29:22.047 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=21.88
2026-03-31 10:29:22.049 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=24.19 | totalMs=24.19
2026-03-31 10:29:22.049 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:29:22.049
2026-03-31 10:29:22.051 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-31 10:29:22.052 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.58 | totalMs=2.58
2026-03-31 10:29:22.052 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:29:22.052
2026-03-31 10:29:22.054 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-31 10:29:22.054 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.94 | totalMs=1.94
2026-03-31 10:29:24.701 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:29:24.701
2026-03-31 10:29:24.711 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-31 10:29:24.715 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-31 10:29:24.718 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-31 10:29:24.720 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-31 10:29:24.721 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-31 10:29:24.727 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=4.89
2026-03-31 10:29:24.727 | step 3 | route=IT_Ticket | empId=43200 | apiMs=26.38 | totalMs=26.38
2026-03-31 10:29:24.727 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:29:24.727
2026-03-31 10:29:24.729 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-31 10:29:24.730 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-31 10:29:24.731 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-31 10:29:24.732 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.35 | totalMs=4.35
2026-03-31 10:29:51.828 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:29:51.828
2026-03-31 10:29:51.842 | step 2 | route=IT_TicketPost | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=13.65
2026-03-31 10:29:51.845 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=17.13 | totalMs=17.13
2026-03-31 10:29:51.848 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:29:51.848
2026-03-31 10:29:51.877 | step 2 | route=IT_TicketPost | empId=9549 | query=IT_Ticket_Save_SPOC | queryMs=26.12
2026-03-31 10:29:51.879 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=30.41 | totalMs=30.41
2026-03-31 10:29:51.879 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:29:51.879
2026-03-31 10:29:51.881 | step 2 | route=IT_TicketPost | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-03-31 10:29:51.881 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=2.08 | totalMs=2.08
2026-03-31 10:29:51.881 | step 1 | route=IT_TicketPost | empId=9549 | query called at=10:29:51.881
2026-03-31 10:29:51.883 | step 2 | route=IT_TicketPost | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-31 10:29:51.883 | step 3 | route=IT_TicketPost | empId=9549 | apiMs=1.52 | totalMs=1.52
2026-03-31 10:29:54.223 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:29:54.223
2026-03-31 10:29:54.239 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=15.51
2026-03-31 10:29:54.247 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=7.74
2026-03-31 10:29:54.255 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-03-31 10:29:54.264 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-03-31 10:29:54.270 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=6.27
2026-03-31 10:29:54.274 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=3.47
2026-03-31 10:29:54.274 | step 3 | route=IT_Ticket | empId=9549 | apiMs=51.75 | totalMs=51.75
2026-03-31 10:29:54.275 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:29:54.275
2026-03-31 10:29:54.277 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-31 10:29:54.278 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-31 10:29:54.279 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-31 10:29:54.279 | step 3 | route=IT_Ticket | empId=9549 | apiMs=4.40 | totalMs=4.40
2026-03-31 10:32:33.110 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:32:33.110
2026-03-31 10:32:33.144 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=33.37
2026-03-31 10:32:33.148 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=37.61 | totalMs=37.61
2026-03-31 10:32:33.150 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:32:33.150
2026-03-31 10:32:33.193 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=40.44
2026-03-31 10:32:33.200 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=49.79 | totalMs=49.79
2026-03-31 10:32:33.200 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:32:33.200
2026-03-31 10:32:33.203 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-31 10:32:33.203 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=2.59 | totalMs=2.59
2026-03-31 10:32:33.204 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:32:33.204
2026-03-31 10:32:33.205 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-31 10:32:33.205 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=1.83 | totalMs=1.83
2026-03-31 10:32:33.553 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:32:33.553
2026-03-31 10:32:33.563 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-31 10:32:33.565 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-31 10:32:33.567 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 10:32:33.568 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-31 10:32:33.590 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=21.79
2026-03-31 10:32:33.595 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=4.56
2026-03-31 10:32:33.595 | step 3 | route=IT_Ticket | empId=58334 | apiMs=42.69 | totalMs=42.69
2026-03-31 10:32:33.596 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:32:33.596
2026-03-31 10:32:33.613 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=16.72
2026-03-31 10:32:33.614 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 10:32:33.616 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-31 10:32:33.616 | step 3 | route=IT_Ticket | empId=58334 | apiMs=20.36 | totalMs=20.36
2026-03-31 10:36:00.619 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:36:00.619
2026-03-31 10:36:00.653 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=33.03
2026-03-31 10:36:00.657 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-31 10:36:00.660 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 10:36:00.664 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 10:36:00.686 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=21.43
2026-03-31 10:36:00.691 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=4.48
2026-03-31 10:36:00.691 | step 3 | route=IT_Ticket | empId=43405 | apiMs=72.27 | totalMs=72.27
2026-03-31 10:36:00.692 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:36:00.692
2026-03-31 10:36:00.709 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=16.7
2026-03-31 10:36:00.710 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-31 10:36:00.711 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-31 10:36:00.712 | step 3 | route=IT_Ticket | empId=43405 | apiMs=20.02 | totalMs=20.02
2026-03-31 10:36:07.757 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43405 | query called at=10:36:07.757
2026-03-31 10:36:07.935 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=177.92
2026-03-31 10:36:07.939 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43405 | apiMs=181.61 | totalMs=181.61
2026-03-31 10:36:12.256 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query called at=10:36:12.256
2026-03-31 10:36:12.266 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-03-31 10:36:12.267 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43405 | apiMs=11.10 | totalMs=11.10
2026-03-31 10:36:22.318 | step 1 | route=IT_TicketPost | empId=43405 | query called at=10:36:22.318
2026-03-31 10:36:22.329 | step 2 | route=IT_TicketPost | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-03-31 10:36:22.333 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=14.93 | totalMs=14.93
2026-03-31 10:36:22.335 | step 1 | route=IT_TicketPost | empId=43405 | query called at=10:36:22.335
2026-03-31 10:36:22.385 | step 2 | route=IT_TicketPost | empId=43405 | query=IT_Ticket_Save_SPOC | queryMs=47.3
2026-03-31 10:36:22.387 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=52.04 | totalMs=52.04
2026-03-31 10:36:22.388 | step 1 | route=IT_TicketPost | empId=43405 | query called at=10:36:22.388
2026-03-31 10:36:22.390 | step 2 | route=IT_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-03-31 10:36:22.390 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=2.58 | totalMs=2.58
2026-03-31 10:36:22.391 | step 1 | route=IT_TicketPost | empId=43405 | query called at=10:36:22.391
2026-03-31 10:36:22.392 | step 2 | route=IT_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-31 10:36:22.393 | step 3 | route=IT_TicketPost | empId=43405 | apiMs=1.73 | totalMs=1.73
2026-03-31 10:36:22.655 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:36:22.655
2026-03-31 10:36:22.665 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-03-31 10:36:22.667 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-31 10:36:22.668 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 10:36:22.670 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 10:36:22.671 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-31 10:36:22.676 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=4.69
2026-03-31 10:36:22.676 | step 3 | route=IT_Ticket | empId=43405 | apiMs=21.69 | totalMs=21.69
2026-03-31 10:36:22.677 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:36:22.677
2026-03-31 10:36:22.679 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-31 10:36:22.680 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-31 10:36:22.681 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-31 10:36:22.682 | step 3 | route=IT_Ticket | empId=43405 | apiMs=4.62 | totalMs=4.62
2026-03-31 10:44:05.598 | step 1 | route=IT_Ticket | empId=68617 | query called at=10:44:05.598
2026-03-31 10:44:05.621 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=22.05
2026-03-31 10:44:05.622 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-31 10:44:05.623 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=0.62
2026-03-31 10:44:05.625 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=0.66
2026-03-31 10:44:05.637 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_it_Ticket_Details | queryMs=11.91
2026-03-31 10:44:05.640 | step 2 | route=IT_Ticket | empId=68617 | query=VMS_Comp_login_proc | queryMs=2.87
2026-03-31 10:44:05.640 | step 3 | route=IT_Ticket | empId=68617 | apiMs=42.03 | totalMs=42.03
2026-03-31 10:44:05.641 | step 1 | route=IT_Ticket | empId=68617 | query called at=10:44:05.641
2026-03-31 10:44:05.651 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=9.65
2026-03-31 10:44:05.652 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-03-31 10:44:05.653 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-03-31 10:44:05.653 | step 3 | route=IT_Ticket | empId=68617 | apiMs=12.30 | totalMs=12.30
2026-03-31 10:44:15.058 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68617 | query called at=10:44:15.058
2026-03-31 10:44:15.157 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=99.04
2026-03-31 10:44:15.160 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68617 | apiMs=102.67 | totalMs=102.67
2026-03-31 10:44:18.793 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68617 | query called at=10:44:18.793
2026-03-31 10:44:18.844 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=47.71
2026-03-31 10:44:18.847 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68617 | apiMs=53.35 | totalMs=53.35
2026-03-31 10:45:29.741 | step 1 | route=IT_TicketPost | empId=68617 | query called at=10:45:29.741
2026-03-31 10:45:29.752 | step 2 | route=IT_TicketPost | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-31 10:45:29.755 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=13.97 | totalMs=13.97
2026-03-31 10:45:29.758 | step 1 | route=IT_TicketPost | empId=68617 | query called at=10:45:29.758
2026-03-31 10:45:29.780 | step 2 | route=IT_TicketPost | empId=68617 | query=IT_Ticket_Save_SPOC | queryMs=19.43
2026-03-31 10:45:29.781 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=23.66 | totalMs=23.66
2026-03-31 10:45:29.782 | step 1 | route=IT_TicketPost | empId=68617 | query called at=10:45:29.782
2026-03-31 10:45:29.783 | step 2 | route=IT_TicketPost | empId=68617 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-31 10:45:29.783 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=1.73 | totalMs=1.73
2026-03-31 10:45:29.784 | step 1 | route=IT_TicketPost | empId=68617 | query called at=10:45:29.784
2026-03-31 10:45:29.785 | step 2 | route=IT_TicketPost | empId=68617 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-31 10:45:29.785 | step 3 | route=IT_TicketPost | empId=68617 | apiMs=1.53 | totalMs=1.53
2026-03-31 10:45:30.015 | step 1 | route=IT_Ticket | empId=68617 | query called at=10:45:30.015
2026-03-31 10:45:30.025 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-03-31 10:45:30.026 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-31 10:45:30.028 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-03-31 10:45:30.029 | step 2 | route=IT_Ticket | empId=68617 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-31 10:45:30.030 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-31 10:45:30.034 | step 2 | route=IT_Ticket | empId=68617 | query=VMS_Comp_login_proc | queryMs=3.17
2026-03-31 10:45:30.034 | step 3 | route=IT_Ticket | empId=68617 | apiMs=19.02 | totalMs=19.02
2026-03-31 10:45:30.035 | step 1 | route=IT_Ticket | empId=68617 | query called at=10:45:30.035
2026-03-31 10:45:30.036 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-31 10:45:30.037 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-31 10:45:30.038 | step 2 | route=IT_Ticket | empId=68617 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-31 10:45:30.038 | step 3 | route=IT_Ticket | empId=68617 | apiMs=3.81 | totalMs=3.81
2026-03-31 10:47:49.650 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=10:47:49.650
2026-03-31 10:47:49.692 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=41.67
2026-03-31 10:47:49.696 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=45.49 | totalMs=45.49
2026-03-31 10:47:50.337 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:47:50.337
2026-03-31 10:54:16.948 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:54:16.948
2026-03-31 10:54:16.989 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=39.88
2026-03-31 10:54:16.990 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-31 10:54:16.991 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-31 10:54:16.993 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.93
2026-03-31 10:54:17.008 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=13.86
2026-03-31 10:54:17.012 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=4.43
2026-03-31 10:54:17.013 | step 3 | route=IT_Ticket | empId=38722 | apiMs=64.51 | totalMs=64.51
2026-03-31 10:54:17.013 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:54:17.013
2026-03-31 10:54:17.030 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=16.82
2026-03-31 10:54:17.032 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-03-31 10:54:17.033 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-31 10:54:17.033 | step 3 | route=IT_Ticket | empId=38722 | apiMs=19.84 | totalMs=19.84
2026-03-31 10:54:27.152 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:54:27.152
2026-03-31 10:54:27.163 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-03-31 10:54:27.167 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-31 10:54:27.171 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-31 10:54:27.175 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-31 10:54:27.176 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-03-31 10:54:27.183 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=5.77
2026-03-31 10:54:27.183 | step 3 | route=IT_Ticket | empId=41073 | apiMs=30.69 | totalMs=30.69
2026-03-31 10:54:27.183 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:54:27.183
2026-03-31 10:54:27.185 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-31 10:54:27.187 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-31 10:54:27.188 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 10:54:27.188 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.75 | totalMs=4.75
2026-03-31 10:54:35.998 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=10:54:35.998
2026-03-31 10:54:36.446 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=446.87
2026-03-31 10:54:36.446 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=448.00 | totalMs=448.00
2026-03-31 10:54:39.196 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=10:54:39.196
2026-03-31 10:54:39.209 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=11.74
2026-03-31 10:54:39.212 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=15.46 | totalMs=15.46
2026-03-31 10:55:21.270 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:55:21.270
2026-03-31 10:55:21.328 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=57.14
2026-03-31 10:55:21.331 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=60.78 | totalMs=60.78
2026-03-31 10:55:22.709 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:22.709
2026-03-31 10:55:24.762 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=10:55:24.762
2026-03-31 10:55:24.945 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=182.4
2026-03-31 10:55:24.949 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=186.31 | totalMs=186.31
2026-03-31 10:55:28.640 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=10:55:28.640
2026-03-31 10:55:28.650 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-31 10:55:28.653 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=13.24 | totalMs=13.24
2026-03-31 10:55:30.059 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:55:30.059
2026-03-31 10:55:30.092 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=32.05
2026-03-31 10:55:30.097 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=37.55 | totalMs=37.55
2026-03-31 10:55:30.099 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:55:30.099
2026-03-31 10:55:30.104 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-31 10:55:30.105 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-31 10:55:30.107 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-31 10:55:30.107 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.54 | totalMs=7.54
2026-03-31 10:55:36.729 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:55:36.729
2026-03-31 10:55:36.765 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.76
2026-03-31 10:55:36.768 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.16 | totalMs=39.16
2026-03-31 10:55:37.655 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:37.655
2026-03-31 10:56:04.698 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:56:04.698
2026-03-31 10:56:04.710 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.6
2026-03-31 10:56:04.721 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=23.21 | totalMs=23.21
2026-03-31 10:56:04.724 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:56:04.724
2026-03-31 10:56:04.728 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-31 10:56:04.729 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-31 10:56:04.730 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-31 10:56:04.731 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.48 | totalMs=6.48
2026-03-31 10:56:08.329 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:56:08.329
2026-03-31 10:56:08.360 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.23
2026-03-31 10:56:08.360 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.17 | totalMs=31.17
2026-03-31 10:56:08.896 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:08.896
2026-03-31 10:59:38.305 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:59:38.305
2026-03-31 10:59:38.340 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=33.97
2026-03-31 10:59:38.343 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=37.93 | totalMs=37.93
2026-03-31 10:59:38.346 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:59:38.346
2026-03-31 10:59:38.370 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=20.9
2026-03-31 10:59:38.372 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=25.65 | totalMs=25.65
2026-03-31 10:59:38.372 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:59:38.372
2026-03-31 10:59:38.374 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-03-31 10:59:38.375 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=2.37 | totalMs=2.37
2026-03-31 10:59:38.602 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:59:38.602
2026-03-31 10:59:38.613 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-31 10:59:38.615 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-03-31 10:59:38.617 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-31 10:59:38.618 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-31 10:59:38.640 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=21.47
2026-03-31 10:59:38.645 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=4.98
2026-03-31 10:59:38.645 | step 3 | route=IT_Ticket | empId=38722 | apiMs=42.87 | totalMs=42.87
2026-03-31 10:59:38.646 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:59:38.646
2026-03-31 10:59:38.663 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=16.59
2026-03-31 10:59:38.664 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-31 10:59:38.665 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-31 10:59:38.665 | step 3 | route=IT_Ticket | empId=38722 | apiMs=19.53 | totalMs=19.53
2026-03-31 11:00:25.336 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=11:00:25.336
2026-03-31 11:00:25.379 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=42.25
2026-03-31 11:00:25.382 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=46.10 | totalMs=46.10
2026-03-31 11:00:25.915 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:00:25.915
2026-03-31 11:00:29.110 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=11:00:29.110
2026-03-31 11:00:29.169 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=59.07
2026-03-31 11:00:29.174 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=64.11 | totalMs=64.11
2026-03-31 11:00:29.177 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=11:00:29.177
2026-03-31 11:00:29.180 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-31 11:00:29.181 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-31 11:00:29.182 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-03-31 11:00:29.183 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=5.99 | totalMs=5.99
2026-03-31 11:00:29.409 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=11:00:29.409
2026-03-31 11:00:29.425 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=15.73
2026-03-31 11:00:29.425 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=16.47 | totalMs=16.47
2026-03-31 11:00:29.747 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:00:29.747
2026-03-31 11:02:17.081 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:02:17.081
2026-03-31 11:02:17.092 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-03-31 11:02:17.093 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=11.57 | totalMs=11.57
2026-03-31 11:02:17.093 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:02:17.093
2026-03-31 11:02:17.137 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=43.41
2026-03-31 11:02:17.141 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=47.28 | totalMs=47.28
2026-03-31 11:02:17.141 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:02:17.141
2026-03-31 11:02:17.143 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-03-31 11:02:17.143 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.34 | totalMs=2.34
2026-03-31 11:02:17.372 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:02:17.372
2026-03-31 11:02:17.383 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-31 11:02:17.385 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-31 11:02:17.386 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 11:02:17.388 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-31 11:02:17.390 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-31 11:02:17.395 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=4.96
2026-03-31 11:02:17.395 | step 3 | route=IT_Ticket | empId=41073 | apiMs=22.75 | totalMs=22.75
2026-03-31 11:02:17.396 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:02:17.396
2026-03-31 11:02:17.397 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-31 11:02:17.399 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-31 11:02:17.400 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 11:02:17.401 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.97 | totalMs=4.97
2026-03-31 11:05:44.467 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:05:44.467
2026-03-31 11:05:44.478 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-03-31 11:05:44.483 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-31 11:05:44.486 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 11:05:44.618 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=128.45
2026-03-31 11:05:44.619 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.43
2026-03-31 11:05:44.626 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.69
2026-03-31 11:05:44.626 | step 3 | route=IT_Ticket | empId=46973 | apiMs=159.18 | totalMs=159.18
2026-03-31 11:05:44.626 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:05:44.626
2026-03-31 11:05:44.628 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-03-31 11:05:44.630 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-31 11:05:44.631 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-31 11:05:44.631 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.76 | totalMs=4.76
2026-03-31 11:05:57.901 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=11:05:57.901
2026-03-31 11:05:58.369 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=468.1
2026-03-31 11:05:58.370 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=469.23 | totalMs=469.23
2026-03-31 11:06:00.634 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=11:06:00.634
2026-03-31 11:06:00.655 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=20.16
2026-03-31 11:06:00.658 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=23.83 | totalMs=23.83
2026-03-31 11:06:28.369 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:06:28.369
2026-03-31 11:06:28.380 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-03-31 11:06:28.383 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=14.14 | totalMs=14.14
2026-03-31 11:06:28.386 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:06:28.386
2026-03-31 11:06:28.462 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=73.16
2026-03-31 11:06:28.469 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=83.10 | totalMs=83.10
2026-03-31 11:06:28.470 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:06:28.470
2026-03-31 11:06:28.472 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-03-31 11:06:28.472 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.52 | totalMs=2.52
2026-03-31 11:06:33.332 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:06:33.332
2026-03-31 11:06:33.343 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-03-31 11:06:33.347 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-31 11:06:33.351 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-31 11:06:33.355 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-31 11:06:33.356 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-31 11:06:33.362 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.46
2026-03-31 11:06:33.362 | step 3 | route=IT_Ticket | empId=46973 | apiMs=30.69 | totalMs=30.69
2026-03-31 11:06:33.363 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:06:33.363
2026-03-31 11:06:33.364 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-31 11:06:33.366 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-31 11:06:33.367 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-31 11:06:33.367 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.37 | totalMs=4.37
2026-03-31 11:15:25.285 | step 1 | route=IT_Ticket_Report | empId=46985 | query called at=11:15:25.285
2026-03-31 11:15:25.682 | step 2 | route=IT_Ticket_Report | empId=46985 | query=kpi_it_ticket_report_page_proc | queryMs=396.59
2026-03-31 11:15:25.683 | step 3 | route=IT_Ticket_Report | empId=46985 | apiMs=397.72 | totalMs=397.72
2026-03-31 11:15:26.182 | step 4 | route=pageRenderd | empId=46985 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:15:26.182
2026-03-31 11:18:21.709 | step 1 | route=IT_Ticket | empId=54265 | query called at=11:18:21.709
2026-03-31 11:18:21.759 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=49.22
2026-03-31 11:18:21.764 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-03-31 11:18:21.767 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-31 11:18:21.771 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-03-31 11:18:21.784 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_it_Ticket_Details | queryMs=12.4
2026-03-31 11:18:21.791 | step 2 | route=IT_Ticket | empId=54265 | query=VMS_Comp_login_proc | queryMs=7.62
2026-03-31 11:18:21.792 | step 3 | route=IT_Ticket | empId=54265 | apiMs=82.33 | totalMs=82.33
2026-03-31 11:18:21.792 | step 1 | route=IT_Ticket | empId=54265 | query called at=11:18:21.792
2026-03-31 11:18:21.803 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=9.93
2026-03-31 11:18:21.804 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-03-31 11:18:21.805 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-31 11:18:21.805 | step 3 | route=IT_Ticket | empId=54265 | apiMs=13.07 | totalMs=13.07
2026-03-31 11:18:33.696 | step 1 | route=HW_TicketFun | empId= | query called at=11:18:33.696
2026-03-31 11:18:33.707 | step 2 | route=HW_TicketFun | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=9.73
2026-03-31 11:18:33.707 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=10.98 | totalMs=10.98
2026-03-31 11:19:08.305 | step 1 | route=IT_Ticket | empId=64248 | query called at=11:19:08.305
2026-03-31 11:19:08.321 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=15.08
2026-03-31 11:19:08.329 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=7.64
2026-03-31 11:19:08.338 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-03-31 11:19:08.346 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=7.85
2026-03-31 11:19:08.354 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=7.93
2026-03-31 11:19:08.365 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=10.42
2026-03-31 11:19:08.365 | step 3 | route=IT_Ticket | empId=64248 | apiMs=59.95 | totalMs=59.95
2026-03-31 11:19:08.366 | step 1 | route=IT_Ticket | empId=64248 | query called at=11:19:08.366
2026-03-31 11:19:08.373 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=6.91
2026-03-31 11:19:08.381 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-03-31 11:19:08.390 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-03-31 11:19:08.390 | step 3 | route=IT_Ticket | empId=64248 | apiMs=24.57 | totalMs=24.57
2026-03-31 11:19:18.144 | step 1 | route=Ticket_Entry_SPOC_Module | empId=64248 | query called at=11:19:18.144
2026-03-31 11:19:18.536 | step 2 | route=Ticket_Entry_SPOC_Module | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=391.52
2026-03-31 11:19:18.537 | step 3 | route=Ticket_Entry_SPOC_Module | empId=64248 | apiMs=392.68 | totalMs=392.68
2026-03-31 11:19:21.262 | step 1 | route=HW_TicketPost | empId=54265 | query called at=11:19:21.262
2026-03-31 11:19:21.288 | step 2 | route=HW_TicketPost | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=25.39
2026-03-31 11:19:21.290 | step 3 | route=HW_TicketPost | empId=54265 | apiMs=28.91 | totalMs=28.91
2026-03-31 11:19:21.293 | step 1 | route=HW_TicketPost | empId=54265 | query called at=11:19:21.293
2026-03-31 11:19:21.299 | step 2 | route=HW_TicketPost | empId=54265 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-31 11:19:21.299 | step 3 | route=HW_TicketPost | empId=54265 | apiMs=5.77 | totalMs=5.77
2026-03-31 11:19:21.299 | step 1 | route=HW_TicketPost | empId=54265 | query called at=11:19:21.299
2026-03-31 11:19:21.301 | step 2 | route=HW_TicketPost | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-03-31 11:19:21.302 | step 3 | route=HW_TicketPost | empId=54265 | apiMs=2.13 | totalMs=2.13
2026-03-31 11:19:21.302 | step 1 | route=HW_TicketPost | empId=54265 | query called at=11:19:21.302
2026-03-31 11:19:21.302 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query called at=11:19:21.302
2026-03-31 11:19:21.315 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-03-31 11:19:21.315 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64248 | apiMs=13.02 | totalMs=13.02
2026-03-31 11:19:21.352 | step 2 | route=HW_TicketPost | empId=54265 | query=hw_ticket_save_proc_kpi | queryMs=49.48
2026-03-31 11:19:21.369 | step 3 | route=HW_TicketPost | empId=54265 | apiMs=66.97 | totalMs=66.97
2026-03-31 11:19:26.044 | step 1 | route=IT_Ticket | empId=54265 | query called at=11:19:26.044
2026-03-31 11:19:26.054 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=9.18
2026-03-31 11:19:26.058 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-31 11:19:26.061 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-31 11:19:26.063 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-03-31 11:19:26.069 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_it_Ticket_Details | queryMs=5.07
2026-03-31 11:19:26.083 | step 2 | route=IT_Ticket | empId=54265 | query=VMS_Comp_login_proc | queryMs=14.1
2026-03-31 11:19:26.083 | step 3 | route=IT_Ticket | empId=54265 | apiMs=39.18 | totalMs=39.18
2026-03-31 11:19:26.084 | step 1 | route=IT_Ticket | empId=54265 | query called at=11:19:26.084
2026-03-31 11:19:26.085 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-31 11:19:26.087 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-31 11:19:26.088 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-03-31 11:19:26.089 | step 3 | route=IT_Ticket | empId=54265 | apiMs=4.86 | totalMs=4.86
2026-03-31 11:19:54.304 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:19:54.304
2026-03-31 11:19:54.316 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=12.08
2026-03-31 11:19:54.321 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-31 11:19:54.325 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 11:19:54.328 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 11:19:54.330 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-31 11:19:54.336 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=5.73
2026-03-31 11:19:54.336 | step 3 | route=IT_Ticket | empId=48449 | apiMs=32.58 | totalMs=32.58
2026-03-31 11:19:54.337 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:19:54.337
2026-03-31 11:19:54.338 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-31 11:19:54.340 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-31 11:19:54.341 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-31 11:19:54.341 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.47 | totalMs=4.47
2026-03-31 11:20:05.344 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=11:20:05.344
2026-03-31 11:20:05.906 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=561.05
2026-03-31 11:20:05.906 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=562.13 | totalMs=562.13
2026-03-31 11:20:08.659 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=11:20:08.659
2026-03-31 11:20:08.671 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-03-31 11:20:08.674 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=15.12 | totalMs=15.12
2026-03-31 11:20:10.473 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=11:20:10.473
2026-03-31 11:20:10.485 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-03-31 11:20:10.487 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=14.13 | totalMs=14.13
2026-03-31 11:24:35.822 | step 1 | route=IT_TicketPost | empId=48449 | query called at=11:24:35.822
2026-03-31 11:24:35.847 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=24.41
2026-03-31 11:24:35.850 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=28.16 | totalMs=28.16
2026-03-31 11:24:35.853 | step 1 | route=IT_TicketPost | empId=48449 | query called at=11:24:35.853
2026-03-31 11:24:35.910 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=54.15
2026-03-31 11:24:35.912 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=58.63 | totalMs=58.63
2026-03-31 11:24:35.912 | step 1 | route=IT_TicketPost | empId=48449 | query called at=11:24:35.912
2026-03-31 11:24:35.929 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.52
2026-03-31 11:24:35.930 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=17.41 | totalMs=17.41
2026-03-31 11:24:36.160 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:24:36.160
2026-03-31 11:24:36.170 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-03-31 11:24:36.172 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-31 11:24:36.173 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-31 11:24:36.174 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-31 11:24:36.195 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=20.2
2026-03-31 11:24:36.202 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=6.57
2026-03-31 11:24:36.202 | step 3 | route=IT_Ticket | empId=48449 | apiMs=42.55 | totalMs=42.55
2026-03-31 11:24:36.203 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:24:36.203
2026-03-31 11:24:36.225 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=21.47
2026-03-31 11:24:36.228 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=3.11
2026-03-31 11:24:36.231 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=2.25
2026-03-31 11:24:36.231 | step 3 | route=IT_Ticket | empId=48449 | apiMs=28.17 | totalMs=28.17
2026-03-31 11:24:58.913 | step 1 | route=IT_TicketPost | empId=64248 | query called at=11:24:58.913
2026-03-31 11:24:58.923 | step 2 | route=IT_TicketPost | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-03-31 11:24:58.923 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=10.11 | totalMs=10.11
2026-03-31 11:24:58.924 | step 1 | route=IT_TicketPost | empId=64248 | query called at=11:24:58.924
2026-03-31 11:24:58.972 | step 2 | route=IT_TicketPost | empId=64248 | query=IT_Ticket_Save_SPOC | queryMs=47.81
2026-03-31 11:24:58.973 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=49.64 | totalMs=49.64
2026-03-31 11:24:58.974 | step 1 | route=IT_TicketPost | empId=64248 | query called at=11:24:58.974
2026-03-31 11:24:58.975 | step 2 | route=IT_TicketPost | empId=64248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-31 11:24:58.976 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=1.92 | totalMs=1.92
2026-03-31 11:25:02.153 | step 1 | route=IT_Ticket | empId=64248 | query called at=11:25:02.153
2026-03-31 11:25:02.171 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=14.96
2026-03-31 11:25:02.179 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=5.58
2026-03-31 11:25:02.188 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-03-31 11:25:02.196 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-03-31 11:25:02.205 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=8
2026-03-31 11:25:02.214 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=8.63
2026-03-31 11:25:02.214 | step 3 | route=IT_Ticket | empId=64248 | apiMs=60.72 | totalMs=60.72
2026-03-31 11:25:02.214 | step 1 | route=IT_Ticket | empId=64248 | query called at=11:25:02.214
2026-03-31 11:25:02.222 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=7.28
2026-03-31 11:25:02.231 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-03-31 11:25:02.239 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=7.82
2026-03-31 11:25:02.239 | step 3 | route=IT_Ticket | empId=64248 | apiMs=24.82 | totalMs=24.82
2026-03-31 11:25:17.861 | step 5 | route=dashboard | empId=GRA0295 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 11:26:21.080 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:26:21.080
2026-03-31 11:26:21.129 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=48.14
2026-03-31 11:26:21.133 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-31 11:26:21.137 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 11:26:21.140 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-31 11:26:21.141 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-03-31 11:26:21.145 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=3.53
2026-03-31 11:26:21.146 | step 3 | route=IT_Ticket | empId=41671 | apiMs=65.94 | totalMs=65.94
2026-03-31 11:26:21.146 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:26:21.146
2026-03-31 11:26:21.147 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-31 11:26:21.149 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-31 11:26:21.150 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-31 11:26:21.150 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.32 | totalMs=4.32
2026-03-31 11:26:30.048 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=11:26:30.048
2026-03-31 11:26:30.260 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=211.91
2026-03-31 11:26:30.264 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=215.66 | totalMs=215.66
2026-03-31 11:26:32.582 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=11:26:32.582
2026-03-31 11:26:32.595 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=12.08
2026-03-31 11:26:32.598 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=15.40 | totalMs=15.40
2026-03-31 11:29:13.486 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:29:13.486
2026-03-31 11:29:13.510 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=23.84
2026-03-31 11:29:13.514 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=27.88 | totalMs=27.88
2026-03-31 11:29:13.516 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:29:13.516
2026-03-31 11:29:13.535 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=15.5
2026-03-31 11:29:13.536 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=19.90 | totalMs=19.90
2026-03-31 11:29:13.537 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:29:13.537
2026-03-31 11:29:13.560 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.28
2026-03-31 11:29:13.560 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=23.46 | totalMs=23.46
2026-03-31 11:29:13.781 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:29:13.781
2026-03-31 11:29:13.792 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-31 11:29:13.793 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-31 11:29:13.795 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 11:29:13.796 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-31 11:29:13.819 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=22
2026-03-31 11:29:13.824 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.29
2026-03-31 11:29:13.825 | step 3 | route=IT_Ticket | empId=41671 | apiMs=43.36 | totalMs=43.36
2026-03-31 11:29:13.825 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:29:13.825
2026-03-31 11:29:13.844 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=18.07
2026-03-31 11:29:13.845 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-31 11:29:13.846 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-31 11:29:13.847 | step 3 | route=IT_Ticket | empId=41671 | apiMs=21.34 | totalMs=21.34
2026-03-31 11:30:06.095 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=11:30:06.095
2026-03-31 11:30:06.153 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=57.29
2026-03-31 11:30:06.156 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=61.35 | totalMs=61.35
2026-03-31 11:30:06.654 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:06.654
2026-03-31 11:30:11.701 | step 1 | route=SPOC_Entry_Save | empId=18452 | query called at=11:30:11.701
2026-03-31 11:30:11.858 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=IT_Ticket_Update_SPOC | queryMs=156.33
2026-03-31 11:30:11.869 | step 3 | route=SPOC_Entry_Save | empId=18452 | apiMs=168.55 | totalMs=168.55
2026-03-31 11:30:11.870 | step 1 | route=SPOC_Entry_Save | empId=18452 | query called at=11:30:11.870
2026-03-31 11:30:11.878 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8
2026-03-31 11:30:11.887 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.99
2026-03-31 11:30:11.895 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.98
2026-03-31 11:30:11.896 | step 3 | route=SPOC_Entry_Save | empId=18452 | apiMs=25.68 | totalMs=25.68
2026-03-31 11:30:16.628 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=11:30:16.628
2026-03-31 11:30:16.645 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=16.07
2026-03-31 11:30:16.647 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=19.37 | totalMs=19.37
2026-03-31 11:30:17.297 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:17.297
2026-03-31 11:34:06.886 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=11:34:06.886
2026-03-31 11:34:06.963 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=76.12
2026-03-31 11:34:06.966 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=80.04 | totalMs=80.04
2026-03-31 11:34:10.623 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=11:34:10.623
2026-03-31 11:34:10.635 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-03-31 11:34:10.638 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=15.44 | totalMs=15.44
2026-03-31 11:36:29.591 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:36:29.591
2026-03-31 11:36:29.602 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-03-31 11:36:29.603 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=12.37 | totalMs=12.37
2026-03-31 11:36:29.603 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:36:29.603
2026-03-31 11:36:29.622 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=18.19
2026-03-31 11:36:29.624 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=20.50 | totalMs=20.50
2026-03-31 11:36:29.624 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:36:29.624
2026-03-31 11:36:29.627 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-31 11:36:29.627 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.68 | totalMs=2.68
2026-03-31 11:36:30.055 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:36:30.055
2026-03-31 11:36:30.068 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-03-31 11:36:30.072 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-03-31 11:36:30.074 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 11:36:30.075 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-31 11:36:30.089 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=13.13
2026-03-31 11:36:30.092 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=3.43
2026-03-31 11:36:30.093 | step 3 | route=IT_Ticket | empId=41671 | apiMs=37.41 | totalMs=37.41
2026-03-31 11:36:30.093 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:36:30.093
2026-03-31 11:36:30.111 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=17.3
2026-03-31 11:36:30.112 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 11:36:30.113 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-31 11:36:30.114 | step 3 | route=IT_Ticket | empId=41671 | apiMs=20.73 | totalMs=20.73
2026-03-31 11:37:44.863 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:37:44.863
2026-03-31 11:37:44.874 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-03-31 11:37:44.875 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-31 11:37:44.876 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-31 11:37:44.877 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-03-31 11:37:44.878 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-03-31 11:37:44.883 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.75
2026-03-31 11:37:44.883 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.48 | totalMs=19.48
2026-03-31 11:37:44.883 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:37:44.883
2026-03-31 11:37:44.885 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-31 11:37:44.886 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-03-31 11:37:44.898 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=11.02
2026-03-31 11:37:44.898 | step 3 | route=IT_Ticket | empId=51415 | apiMs=14.70 | totalMs=14.70
2026-03-31 11:37:52.149 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:37:52.149
2026-03-31 11:37:52.182 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.04
2026-03-31 11:37:52.185 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=35.35 | totalMs=35.35
2026-03-31 11:37:55.204 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:37:55.204
2026-03-31 11:37:55.216 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-03-31 11:37:55.219 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.58 | totalMs=15.58
2026-03-31 11:38:09.967 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:09.967
2026-03-31 11:38:09.978 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-31 11:38:09.981 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.85 | totalMs=13.85
2026-03-31 11:38:09.984 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:09.984
2026-03-31 11:38:10.012 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=25.01
2026-03-31 11:38:10.014 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.86 | totalMs=29.86
2026-03-31 11:38:10.014 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:10.014
2026-03-31 11:38:10.016 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-03-31 11:38:10.017 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.57 | totalMs=2.57
2026-03-31 11:38:10.017 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:10.017
2026-03-31 11:38:10.019 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-31 11:38:10.019 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.61 | totalMs=1.61
2026-03-31 11:38:15.658 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:38:15.658
2026-03-31 11:38:15.672 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.54
2026-03-31 11:38:15.680 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.84
2026-03-31 11:38:15.689 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.62
2026-03-31 11:38:15.699 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-03-31 11:38:15.708 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.21
2026-03-31 11:38:15.719 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=11.03
2026-03-31 11:38:15.719 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.22 | totalMs=61.22
2026-03-31 11:38:15.720 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:38:15.720
2026-03-31 11:38:15.730 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=9.92
2026-03-31 11:38:15.738 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-03-31 11:38:15.747 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-03-31 11:38:15.747 | step 3 | route=IT_Ticket | empId=51415 | apiMs=27.45 | totalMs=27.45
2026-03-31 11:38:26.069 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:38:26.069
2026-03-31 11:38:26.170 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=101.31
2026-03-31 11:38:26.173 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=104.80 | totalMs=104.80
2026-03-31 11:38:27.604 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:38:27.604
2026-03-31 11:38:27.618 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-03-31 11:38:27.621 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.40 | totalMs=16.40
2026-03-31 11:38:35.332 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:35.332
2026-03-31 11:38:35.344 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-03-31 11:38:35.347 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.63 | totalMs=14.63
2026-03-31 11:38:35.349 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:35.349
2026-03-31 11:38:35.400 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=48.03
2026-03-31 11:38:35.407 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=57.72 | totalMs=57.72
2026-03-31 11:38:35.407 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:35.407
2026-03-31 11:38:35.409 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-31 11:38:35.409 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.92 | totalMs=1.92
2026-03-31 11:38:35.410 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:38:35.410
2026-03-31 11:38:35.411 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-31 11:38:35.412 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.89 | totalMs=1.89
2026-03-31 11:38:38.023 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:38:38.023
2026-03-31 11:38:38.043 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.58
2026-03-31 11:38:38.051 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.46
2026-03-31 11:38:38.059 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-03-31 11:38:38.068 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-03-31 11:38:38.076 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.14
2026-03-31 11:38:38.085 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=8.51
2026-03-31 11:38:38.085 | step 3 | route=IT_Ticket | empId=51415 | apiMs=62.16 | totalMs=62.16
2026-03-31 11:38:38.086 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:38:38.086
2026-03-31 11:38:38.094 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.38
2026-03-31 11:38:38.102 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-03-31 11:38:38.111 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-03-31 11:38:38.111 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.04 | totalMs=25.04
2026-03-31 11:38:46.730 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:38:46.730
2026-03-31 11:38:46.785 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.89
2026-03-31 11:38:46.788 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.71 | totalMs=58.71
2026-03-31 11:38:48.823 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:38:48.823
2026-03-31 11:38:48.840 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.82
2026-03-31 11:38:48.843 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.55 | totalMs=19.55
2026-03-31 11:39:01.130 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:01.130
2026-03-31 11:39:01.140 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-03-31 11:39:01.141 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.67 | totalMs=10.67
2026-03-31 11:39:01.141 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:01.141
2026-03-31 11:39:01.190 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=47.96
2026-03-31 11:39:01.202 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=60.43 | totalMs=60.43
2026-03-31 11:39:01.202 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:01.202
2026-03-31 11:39:01.204 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-03-31 11:39:01.205 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.58 | totalMs=2.58
2026-03-31 11:39:01.205 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:01.205
2026-03-31 11:39:01.207 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-31 11:39:01.207 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.76 | totalMs=1.76
2026-03-31 11:39:02.525 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:39:02.525
2026-03-31 11:39:02.540 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.99
2026-03-31 11:39:02.541 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-31 11:39:02.543 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 11:39:02.545 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-31 11:39:02.546 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-31 11:39:02.549 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.95
2026-03-31 11:39:02.549 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.71 | totalMs=23.71
2026-03-31 11:39:02.549 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:39:02.549
2026-03-31 11:39:02.551 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-31 11:39:02.552 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 11:39:02.554 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-31 11:39:02.554 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.83 | totalMs=4.83
2026-03-31 11:39:11.327 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:39:11.327
2026-03-31 11:39:11.369 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=41.63
2026-03-31 11:39:11.369 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=42.66 | totalMs=42.66
2026-03-31 11:39:13.592 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:39:13.592
2026-03-31 11:39:13.608 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.16
2026-03-31 11:39:13.608 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.18 | totalMs=16.18
2026-03-31 11:39:16.958 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:39:16.958
2026-03-31 11:39:16.972 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-03-31 11:39:16.975 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.06 | totalMs=17.06
2026-03-31 11:39:19.842 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=11:39:19.842
2026-03-31 11:39:19.927 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=84.47
2026-03-31 11:39:19.928 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=85.37 | totalMs=85.37
2026-03-31 11:39:20.348 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:39:20.348
2026-03-31 11:39:28.745 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:28.745
2026-03-31 11:39:28.755 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-31 11:39:28.758 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.18 | totalMs=13.18
2026-03-31 11:39:28.761 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:28.761
2026-03-31 11:39:28.841 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=77.65
2026-03-31 11:39:28.851 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=90.23 | totalMs=90.23
2026-03-31 11:39:28.852 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:28.852
2026-03-31 11:39:28.853 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-03-31 11:39:28.854 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.02 | totalMs=2.02
2026-03-31 11:39:28.854 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:28.854
2026-03-31 11:39:28.856 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-31 11:39:28.856 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.79 | totalMs=1.79
2026-03-31 11:39:32.204 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:39:32.204
2026-03-31 11:39:32.219 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.25
2026-03-31 11:39:32.229 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=6.93
2026-03-31 11:39:32.238 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.59
2026-03-31 11:39:32.239 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-31 11:39:32.241 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.68
2026-03-31 11:39:32.246 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=4.18
2026-03-31 11:39:32.246 | step 3 | route=IT_Ticket | empId=51415 | apiMs=41.86 | totalMs=41.86
2026-03-31 11:39:32.247 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:39:32.247
2026-03-31 11:39:32.248 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-03-31 11:39:32.252 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.9
2026-03-31 11:39:32.253 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 11:39:32.253 | step 3 | route=IT_Ticket | empId=51415 | apiMs=6.60 | totalMs=6.60
2026-03-31 11:39:37.620 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:39:37.620
2026-03-31 11:39:37.654 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.65
2026-03-31 11:39:37.654 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=34.28 | totalMs=34.28
2026-03-31 11:39:41.385 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:39:41.385
2026-03-31 11:39:41.406 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.03
2026-03-31 11:39:41.408 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=22.77 | totalMs=22.77
2026-03-31 11:39:42.992 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:39:42.992
2026-03-31 11:39:43.006 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-03-31 11:39:43.009 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.98 | totalMs=16.98
2026-03-31 11:39:43.699 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:39:43.699
2026-03-31 11:39:43.714 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.28
2026-03-31 11:39:43.714 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.25 | totalMs=15.25
2026-03-31 11:39:51.265 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:51.265
2026-03-31 11:39:51.279 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.61
2026-03-31 11:39:51.283 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.27 | totalMs=17.27
2026-03-31 11:39:51.285 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:51.285
2026-03-31 11:39:51.309 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=21.03
2026-03-31 11:39:51.311 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=25.68 | totalMs=25.68
2026-03-31 11:39:51.311 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:51.311
2026-03-31 11:39:51.313 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-03-31 11:39:51.314 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.47 | totalMs=2.47
2026-03-31 11:39:51.314 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:39:51.314
2026-03-31 11:39:51.316 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-31 11:39:51.316 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.78 | totalMs=1.78
2026-03-31 11:40:07.235 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=11:40:07.235
2026-03-31 11:40:07.269 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=33.05
2026-03-31 11:40:07.271 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=35.74 | totalMs=35.74
2026-03-31 11:40:07.271 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=11:40:07.271
2026-03-31 11:40:07.273 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-31 11:40:07.274 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-31 11:40:07.275 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-31 11:40:07.275 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=4.13 | totalMs=4.13
2026-03-31 11:40:07.495 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=11:40:07.495
2026-03-31 11:40:07.511 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=15.71
2026-03-31 11:40:07.512 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=16.60 | totalMs=16.60
2026-03-31 11:40:07.870 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:40:07.870
2026-03-31 11:40:14.751 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:40:14.751
2026-03-31 11:40:14.762 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-31 11:40:14.764 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-31 11:40:14.765 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-31 11:40:14.767 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 11:40:14.768 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-31 11:40:14.770 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.85
2026-03-31 11:40:14.771 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.18 | totalMs=19.18
2026-03-31 11:40:14.771 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:40:14.771
2026-03-31 11:40:14.773 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-31 11:40:14.774 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-31 11:40:14.775 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-31 11:40:14.776 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.57 | totalMs=4.57
2026-03-31 11:40:22.034 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:40:22.034
2026-03-31 11:40:22.194 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=159.93
2026-03-31 11:40:22.195 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=160.77 | totalMs=160.77
2026-03-31 11:40:32.612 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:40:32.612
2026-03-31 11:40:32.637 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=24.83
2026-03-31 11:40:32.638 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=25.95 | totalMs=25.95
2026-03-31 11:40:44.208 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:44.208
2026-03-31 11:40:44.220 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.28
2026-03-31 11:40:44.223 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.68 | totalMs=14.68
2026-03-31 11:40:44.226 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:44.226
2026-03-31 11:40:44.277 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=48.64
2026-03-31 11:40:44.290 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=64.03 | totalMs=64.03
2026-03-31 11:40:44.290 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:44.290
2026-03-31 11:40:44.292 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-03-31 11:40:44.292 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.36 | totalMs=2.36
2026-03-31 11:40:44.293 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:40:44.293
2026-03-31 11:40:44.294 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-31 11:40:44.295 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.93 | totalMs=1.93
2026-03-31 11:40:50.308 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:40:50.308
2026-03-31 11:40:50.317 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.04
2026-03-31 11:40:50.318 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-31 11:40:50.320 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-31 11:40:50.322 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-31 11:40:50.323 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-03-31 11:40:50.327 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.97
2026-03-31 11:40:50.327 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.70 | totalMs=19.70
2026-03-31 11:40:50.328 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:40:50.328
2026-03-31 11:40:50.330 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-31 11:40:50.331 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-31 11:40:50.332 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-31 11:40:50.332 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.16 | totalMs=4.16
2026-03-31 11:40:54.726 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:40:54.726
2026-03-31 11:40:54.766 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=39.41
2026-03-31 11:40:54.766 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=40.40 | totalMs=40.40
2026-03-31 11:40:56.393 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:40:56.393
2026-03-31 11:40:56.451 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.04
2026-03-31 11:40:56.454 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.85 | totalMs=60.85
2026-03-31 11:40:58.421 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:40:58.421
2026-03-31 11:40:58.432 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-03-31 11:40:58.435 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.40 | totalMs=14.40
2026-03-31 11:41:05.808 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:05.808
2026-03-31 11:41:05.823 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.27
2026-03-31 11:41:05.826 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.75 | totalMs=17.75
2026-03-31 11:41:05.829 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:05.829
2026-03-31 11:41:05.843 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=12.02
2026-03-31 11:41:05.855 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=26.92 | totalMs=26.92
2026-03-31 11:41:05.856 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:05.856
2026-03-31 11:41:05.864 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.52
2026-03-31 11:41:05.864 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.43 | totalMs=8.43
2026-03-31 11:41:05.865 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:41:05.865
2026-03-31 11:41:05.872 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.02
2026-03-31 11:41:05.873 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.71 | totalMs=7.71
2026-03-31 11:41:16.080 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:41:16.080
2026-03-31 11:41:16.101 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=20.45
2026-03-31 11:41:16.111 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.09
2026-03-31 11:41:16.148 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=37.12
2026-03-31 11:41:16.156 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-03-31 11:41:16.165 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.09
2026-03-31 11:41:16.174 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=8.58
2026-03-31 11:41:16.174 | step 3 | route=IT_Ticket | empId=51415 | apiMs=94.27 | totalMs=94.27
2026-03-31 11:41:16.175 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:41:16.175
2026-03-31 11:41:16.182 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.19
2026-03-31 11:41:16.193 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=10.06
2026-03-31 11:41:16.201 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-31 11:41:16.201 | step 3 | route=IT_Ticket | empId=51415 | apiMs=26.64 | totalMs=26.64
2026-03-31 11:43:18.663 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:43:18.663
2026-03-31 11:43:18.695 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.99
2026-03-31 11:43:18.698 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=35.65 | totalMs=35.65
2026-03-31 11:43:21.607 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:43:21.607
2026-03-31 11:43:21.621 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-03-31 11:43:21.624 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.15 | totalMs=17.15
2026-03-31 11:43:32.967 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:32.967
2026-03-31 11:43:32.976 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.12
2026-03-31 11:43:32.977 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.13 | totalMs=10.13
2026-03-31 11:43:32.977 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:32.977
2026-03-31 11:43:32.979 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1.84
2026-03-31 11:43:32.981 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.82 | totalMs=3.82
2026-03-31 11:43:32.981 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:32.981
2026-03-31 11:43:32.983 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-31 11:43:32.983 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.73 | totalMs=1.73
2026-03-31 11:43:32.984 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:43:32.984
2026-03-31 11:43:32.985 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-03-31 11:43:32.985 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.65 | totalMs=1.65
2026-03-31 11:43:35.455 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:43:35.455
2026-03-31 11:43:35.464 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-03-31 11:43:35.466 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-31 11:43:35.467 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-31 11:43:35.468 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-31 11:43:35.469 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-31 11:43:35.471 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.31
2026-03-31 11:43:35.471 | step 3 | route=IT_Ticket | empId=51415 | apiMs=16.64 | totalMs=16.64
2026-03-31 11:43:35.472 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:43:35.472
2026-03-31 11:43:35.473 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-31 11:43:35.474 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-31 11:43:35.476 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-31 11:43:35.476 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.84 | totalMs=3.84
2026-03-31 11:44:02.005 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:44:02.005
2026-03-31 11:44:02.041 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=35.72
2026-03-31 11:44:02.044 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=39.73 | totalMs=39.73
2026-03-31 11:44:03.305 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:44:03.305
2026-03-31 11:44:03.366 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=57.52
2026-03-31 11:44:03.369 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=63.37 | totalMs=63.37
2026-03-31 11:44:08.010 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:44:08.010
2026-03-31 11:44:08.054 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=41.63
2026-03-31 11:44:08.057 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=47.49 | totalMs=47.49
2026-03-31 11:44:15.507 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:15.507
2026-03-31 11:44:15.520 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-31 11:44:15.523 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.89 | totalMs=15.89
2026-03-31 11:44:15.523 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:15.523
2026-03-31 11:44:15.543 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=19.12 | Error=SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 2451 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=Select Distinct S1.Etyno,S1.Etydate,S1.party,S1.GpNo,S1.GPDATE,S1.InvNo,Isnull(S1.InvDate,'01-Jan-1899') InvDate,S2.ITEM,S2.Qty,S1.DcNo,Isnull(S1.DcDate,'01-Jan-1899') DcDate, G1.GRNNO , S4.DIVISION , S1.WGRN  ,S1.through , S1.Parcel_Amount ,G1.GPNO Grn_GPNo, G1.GPDATE Grn_GpDate ,  S1.remarks , S1.sec1 , S1.Division_Code ,    S1.Bus_Parcel_Mode , S1.Fabric, S1.WoPO, isnull(S22.Supplier_Code,0) Partycode  From Sec_trn_inwardmas S1 Left join Sec_trn_inwardDet S2 on S1.EtyNo = S2.EtyNo LEft Join Inward_Against_PO_Tbl S22 On S1.EtyNO = S22.Inw_Eno  Left Join GrnMaster G1 on cast(S1.Division_Code as varchar (2)) = cast(G1.Division_Code as varchar (2)) And cast(S1.GPNo as varchar (50)) = cast(G1.GPNO as varchar (50)) and S1.GpDate = G1.GpDate Left join Sec_Division() S4 on S1.Division_Code = S4.Nos Left join FITSOCKS.dbo.Socks_Gate_Pass_GrnNo_Fn() SG On S1.GPNo= SG.GPNO And S1.GPDATE = SG.GPDATE And S1.PARTY = SG.PARTY Left join EXIM.dbo.Export_MaterialInward_Link_Details E1 On S1.Etyno = E1.Inward_Etyno Left join FITERP1314.dbo.Pur_Grn_Mas F1 On S1.Gpno=F1.GateInwId And S1.GpDate=F1.GateInWDate And 5=S1.Division_Code Left join FITERP1314.dbo.Prod_Recpt_MAs F2 On S1.Gpno=F2.GateInwId And S1.GpDate=F2.GateInWDate And 5=S1.Division_Code Left join OFFSET_PRINTING.dbo.Pur_Grn_Mas F3 On S1.Gpno=F3.GateInwId And S1.GpDate=F3.GateInWDate And 3=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F4 On S1.Gpno=F4.GateInwId And S1.GpDate=F4.GateInWDate And 2=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F5 On S1.Gpno=F5.GateInwId And S1.GpDate=F5.GateInWDate And 8=S1.Division_Code Left join LOTMASTER F6 On S1.Gpno=F6.Gpno And S1.GpDate=F6.GpDate And S1.Division_Code=F6.Sec_division Left join Vehicle_Travell_Expense_Master F7 On F7.InWard_EntryNo = S1.Etyno Where  F7.InWard_EntryNo Is Null And Cast(S1.Etydate As Date) >=DateAdd(YEAR,-1,Cast(GETDATE() As Date)) And Cancel_Flag = 0 And G1.GRNDATE Is Null And G1.GRNNO Is Null And E1.Inward_Etyno Is NUll And F6.Gpno Is null And F6.GpDate Is null And (SG.GPNo Is Null Or SG.GPDate is Null Or SG.InvNo Is Null Or SG.InvDate Is NUll) And (F1.GateInwId Is Null And F1.GateInWDate Is null) And (F2.GateInwId Is Null And F2.GateInWDate Is null)  And (F3.GateInwId Is Null And F3.GateInWDate Is null) And (F4.GateInwId Is Null And F4.GateInWDate Is null) And (F5.GateInwId Is Null And F5.GateInWDate Is null)   And S4.Nos in(1,4,5,7, 10),@Severity_Iss=1,@Module_id=4,@Comp_id=38,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-31 11:44:17.340 | step 5 | route=IT_TicketPost | empId=51415 | action=IT Ticket Entry Save - ERROR | error => SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 2451 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=Select Distinct S1.Etyno,S1.Etydate,S1.party,S1.GpNo,S1.GPDATE,S1.InvNo,Isnull(S1.InvDate,'01-Jan-1899') InvDate,S2.ITEM,S2.Qty,S1.DcNo,Isnull(S1.DcDate,'01-Jan-1899') DcDate, G1.GRNNO , S4.DIVISION , S1.WGRN  ,S1.through , S1.Parcel_Amount ,G1.GPNO Grn_GPNo, G1.GPDATE Grn_GpDate ,  S1.remarks , S1.sec1 , S1.Division_Code ,    S1.Bus_Parcel_Mode , S1.Fabric, S1.WoPO, isnull(S22.Supplier_Code,0) Partycode  From Sec_trn_inwardmas S1 Left join Sec_trn_inwardDet S2 on S1.EtyNo = S2.EtyNo LEft Join Inward_Against_PO_Tbl S22 On S1.EtyNO = S22.Inw_Eno  Left Join GrnMaster G1 on cast(S1.Division_Code as varchar (2)) = cast(G1.Division_Code as varchar (2)) And cast(S1.GPNo as varchar (50)) = cast(G1.GPNO as varchar (50)) and S1.GpDate = G1.GpDate Left join Sec_Division() S4 on S1.Division_Code = S4.Nos Left join FITSOCKS.dbo.Socks_Gate_Pass_GrnNo_Fn() SG On S1.GPNo= SG.GPNO And S1.GPDATE = SG.GPDATE And S1.PARTY = SG.PARTY Left join EXIM.dbo.Export_MaterialInward_Link_Details E1 On S1.Etyno = E1.Inward_Etyno Left join FITERP1314.dbo.Pur_Grn_Mas F1 On S1.Gpno=F1.GateInwId And S1.GpDate=F1.GateInWDate And 5=S1.Division_Code Left join FITERP1314.dbo.Prod_Recpt_MAs F2 On S1.Gpno=F2.GateInwId And S1.GpDate=F2.GateInWDate And 5=S1.Division_Code Left join OFFSET_PRINTING.dbo.Pur_Grn_Mas F3 On S1.Gpno=F3.GateInwId And S1.GpDate=F3.GateInWDate And 3=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F4 On S1.Gpno=F4.GateInwId And S1.GpDate=F4.GateInWDate And 2=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F5 On S1.Gpno=F5.GateInwId And S1.GpDate=F5.GateInWDate And 8=S1.Division_Code Left join LOTMASTER F6 On S1.Gpno=F6.Gpno And S1.GpDate=F6.GpDate And S1.Division_Code=F6.Sec_division Left join Vehicle_Travell_Expense_Master F7 On F7.InWard_EntryNo = S1.Etyno Where  F7.InWard_EntryNo Is Null And Cast(S1.Etydate As Date) >=DateAdd(YEAR,-1,Cast(GETDATE() As Date)) And Cancel_Flag = 0 And G1.GRNDATE Is Null And G1.GRNNO Is Null And E1.Inward_Etyno Is NUll And F6.Gpno Is null And F6.GpDate Is null And (SG.GPNo Is Null Or SG.GPDate is Null Or SG.InvNo Is Null Or SG.InvDate Is NUll) And (F1.GateInwId Is Null And F1.GateInWDate Is null) And (F2.GateInwId Is Null And F2.GateInWDate Is null)  And (F3.GateInwId Is Null And F3.GateInWDate Is null) And (F4.GateInwId Is Null And F4.GateInWDate Is null) And (F5.GateInwId Is Null And F5.GateInWDate Is null)   And S4.Nos in(1,4,5,7, 10),@Severity_Iss=1,@Module_id=4,@Comp_id=38,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-03-31 11:44:17.970 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:17.970
2026-03-31 11:44:17.981 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-03-31 11:44:17.983 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-03-31 11:44:17.985 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-03-31 11:44:17.988 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.11
2026-03-31 11:44:17.989 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-03-31 11:44:17.991 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.54
2026-03-31 11:44:17.992 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.82 | totalMs=21.82
2026-03-31 11:44:17.992 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:17.992
2026-03-31 11:44:17.994 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-03-31 11:44:17.996 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-03-31 11:44:17.997 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-31 11:44:17.998 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.78 | totalMs=5.78
2026-03-31 11:44:40.920 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:44:40.920
2026-03-31 11:44:41.009 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=88.68
2026-03-31 11:44:41.010 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=89.65 | totalMs=89.65
2026-03-31 11:44:43.382 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:44:43.382
2026-03-31 11:44:43.393 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-31 11:44:43.393 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.65 | totalMs=11.65
2026-03-31 11:45:10.751 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:10.751
2026-03-31 11:45:10.762 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-31 11:45:10.765 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.05 | totalMs=14.05
2026-03-31 11:45:10.768 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:10.768
2026-03-31 11:45:10.779 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=8.88
2026-03-31 11:45:10.781 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.46 | totalMs=13.46
2026-03-31 11:45:10.781 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:10.781
2026-03-31 11:45:10.784 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-03-31 11:45:10.784 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.55 | totalMs=2.55
2026-03-31 11:45:10.784 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:10.784
2026-03-31 11:45:10.785 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-31 11:45:10.786 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.37 | totalMs=1.37
2026-03-31 11:45:12.490 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:45:12.490
2026-03-31 11:45:12.501 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-03-31 11:45:12.503 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-31 11:45:12.504 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-31 11:45:12.506 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-31 11:45:12.507 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-31 11:45:12.509 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.99
2026-03-31 11:45:12.510 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.41 | totalMs=19.41
2026-03-31 11:45:12.510 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:45:12.510
2026-03-31 11:45:12.512 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-03-31 11:45:12.513 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-31 11:45:12.516 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.21
2026-03-31 11:45:12.516 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.77 | totalMs=5.77
2026-03-31 11:45:19.590 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:45:19.590
2026-03-31 11:45:19.646 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.92
2026-03-31 11:45:19.649 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.54 | totalMs=59.54
2026-03-31 11:45:28.867 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:45:28.867
2026-03-31 11:45:28.878 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-03-31 11:45:28.882 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.32 | totalMs=14.32
2026-03-31 11:45:35.051 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:45:35.051
2026-03-31 11:45:35.062 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-31 11:45:35.065 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.87 | totalMs=13.87
2026-03-31 11:45:43.505 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:43.505
2026-03-31 11:45:43.516 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-03-31 11:45:43.519 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.10 | totalMs=14.10
2026-03-31 11:45:43.522 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:43.522
2026-03-31 11:45:43.527 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1.68
2026-03-31 11:45:43.531 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.92 | totalMs=8.92
2026-03-31 11:45:43.531 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:43.531
2026-03-31 11:45:43.533 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-31 11:45:43.533 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.92 | totalMs=1.92
2026-03-31 11:45:43.534 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:43.534
2026-03-31 11:45:43.535 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-03-31 11:45:43.536 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.59 | totalMs=1.59
2026-03-31 11:45:45.393 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:45:45.393
2026-03-31 11:45:45.403 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-03-31 11:45:45.404 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-31 11:45:45.405 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-03-31 11:45:45.406 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-03-31 11:45:45.408 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-03-31 11:45:45.409 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.13
2026-03-31 11:45:45.409 | step 3 | route=IT_Ticket | empId=51415 | apiMs=16.59 | totalMs=16.59
2026-03-31 11:45:45.410 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:45:45.410
2026-03-31 11:45:45.412 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-03-31 11:45:45.413 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-31 11:45:45.414 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-31 11:45:45.414 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.54 | totalMs=4.54
2026-03-31 11:45:58.062 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:45:58.062
2026-03-31 11:45:58.117 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.32
2026-03-31 11:45:58.117 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.43 | totalMs=55.43
2026-03-31 11:46:11.084 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:46:11.084
2026-03-31 11:46:11.133 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=48.51
2026-03-31 11:46:11.134 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=49.53 | totalMs=49.53
2026-03-31 11:46:19.651 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:19.651
2026-03-31 11:46:19.662 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-31 11:46:19.662 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.81 | totalMs=10.81
2026-03-31 11:46:19.663 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:19.663
2026-03-31 11:46:19.665 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.06
2026-03-31 11:46:19.668 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=4.89 | totalMs=4.89
2026-03-31 11:46:19.668 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:19.668
2026-03-31 11:46:19.670 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-31 11:46:19.670 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.50 | totalMs=2.50
2026-03-31 11:46:19.671 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:19.671
2026-03-31 11:46:19.672 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-31 11:46:19.673 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.68 | totalMs=1.68
2026-03-31 11:46:22.446 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:46:22.446
2026-03-31 11:46:22.463 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.5
2026-03-31 11:46:22.472 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.39
2026-03-31 11:46:22.480 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.68
2026-03-31 11:46:22.489 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.63
2026-03-31 11:46:22.497 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.25
2026-03-31 11:46:22.507 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=8.91
2026-03-31 11:46:22.507 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.75 | totalMs=60.75
2026-03-31 11:46:22.507 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:46:22.507
2026-03-31 11:46:22.515 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.28
2026-03-31 11:46:22.524 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-03-31 11:46:22.532 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.32
2026-03-31 11:46:22.533 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.34 | totalMs=25.34
2026-03-31 11:46:28.819 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:46:28.819
2026-03-31 11:46:28.881 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=61.95
2026-03-31 11:46:28.882 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=62.96 | totalMs=62.96
2026-03-31 11:46:31.268 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:46:31.268
2026-03-31 11:46:31.280 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-03-31 11:46:31.283 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.92 | totalMs=14.92
2026-03-31 11:46:39.490 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:46:39.490
2026-03-31 11:46:39.513 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=22.27
2026-03-31 11:46:39.514 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=23.33 | totalMs=23.33
2026-03-31 11:46:48.674 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:48.674
2026-03-31 11:46:48.685 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-31 11:46:48.688 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.06 | totalMs=14.06
2026-03-31 11:46:48.691 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:48.691
2026-03-31 11:46:48.697 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.67
2026-03-31 11:46:48.699 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.52 | totalMs=7.52
2026-03-31 11:46:48.699 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:48.699
2026-03-31 11:46:48.701 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-03-31 11:46:48.701 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.36 | totalMs=2.36
2026-03-31 11:46:48.702 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:48.702
2026-03-31 11:46:48.704 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-31 11:46:48.704 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.83 | totalMs=1.83
2026-03-31 11:46:50.787 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:46:50.787
2026-03-31 11:46:50.797 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-31 11:46:50.800 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.94
2026-03-31 11:46:50.801 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-03-31 11:46:50.802 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-31 11:46:50.804 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-03-31 11:46:50.805 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.2
2026-03-31 11:46:50.806 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.11 | totalMs=19.11
2026-03-31 11:46:50.806 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:46:50.806
2026-03-31 11:46:50.807 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-31 11:46:50.809 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-31 11:46:50.810 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-31 11:46:50.810 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.26 | totalMs=4.26
2026-03-31 11:47:24.891 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:47:24.891
2026-03-31 11:47:24.945 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=53.36
2026-03-31 11:47:24.948 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=57.02 | totalMs=57.02
2026-03-31 11:47:25.730 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:25.730
2026-03-31 11:47:47.231 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:47.231
2026-03-31 11:47:47.273 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=41.53
2026-03-31 11:47:47.285 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.9
2026-03-31 11:47:47.300 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.95
2026-03-31 11:47:47.306 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.36
2026-03-31 11:47:47.325 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=17.64
2026-03-31 11:47:47.328 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.35
2026-03-31 11:47:47.461 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=131.16
2026-03-31 11:47:47.465 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.44
2026-03-31 11:47:47.467 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.29
2026-03-31 11:47:47.470 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.23
2026-03-31 11:47:47.479 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=7.76
2026-03-31 11:47:47.482 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.16
2026-03-31 11:47:47.484 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=253.11 | totalMs=253.11
2026-03-31 11:47:47.484 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:47.484
2026-03-31 11:47:47.486 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-31 11:47:47.488 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-31 11:47:47.489 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-31 11:47:47.489 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.83 | totalMs=4.83
2026-03-31 11:47:50.641 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:50.641
2026-03-31 11:47:50.643 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2
2026-03-31 11:47:50.645 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-31 11:47:50.646 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-03-31 11:47:50.647 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.07 | totalMs=6.07
2026-03-31 11:47:52.005 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:52.005
2026-03-31 11:47:52.007 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-31 11:47:52.008 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-31 11:47:52.010 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-03-31 11:47:52.010 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.65 | totalMs=4.65
2026-03-31 11:47:53.345 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:53.345
2026-03-31 11:47:53.353 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-03-31 11:47:53.362 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.03
2026-03-31 11:47:53.370 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.12
2026-03-31 11:47:53.371 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=26.14 | totalMs=26.14
2026-03-31 11:47:54.702 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:54.702
2026-03-31 11:47:54.708 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.37
2026-03-31 11:47:54.716 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.01
2026-03-31 11:47:54.725 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.29
2026-03-31 11:47:54.725 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=23.33 | totalMs=23.33
2026-03-31 11:47:56.031 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:56.031
2026-03-31 11:47:56.032 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-03-31 11:47:56.034 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-03-31 11:47:56.036 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-31 11:47:56.036 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.48 | totalMs=5.48
2026-03-31 11:47:57.509 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:57.509
2026-03-31 11:47:57.511 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-31 11:47:57.513 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-03-31 11:47:57.514 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-03-31 11:47:57.514 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.04 | totalMs=5.04
2026-03-31 11:47:59.141 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:59.141
2026-03-31 11:47:59.143 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-31 11:47:59.144 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-03-31 11:47:59.146 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-03-31 11:47:59.146 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.62 | totalMs=4.62
2026-03-31 11:48:00.577 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:48:00.577
2026-03-31 11:48:00.579 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-03-31 11:48:00.580 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-31 11:48:00.582 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-03-31 11:48:00.582 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.60 | totalMs=4.60
2026-03-31 11:48:02.135 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:48:02.135
2026-03-31 11:48:02.149 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.1
2026-03-31 11:48:02.166 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.24
2026-03-31 11:48:02.183 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.8
2026-03-31 11:48:02.184 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=48.90 | totalMs=48.90
2026-03-31 11:48:03.631 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:48:03.631
2026-03-31 11:48:03.638 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.05
2026-03-31 11:48:03.646 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.23
2026-03-31 11:48:03.655 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.05
2026-03-31 11:48:03.655 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=24.20 | totalMs=24.20
2026-03-31 11:48:05.196 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:48:05.196
2026-03-31 11:48:05.197 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-31 11:48:05.198 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-31 11:48:05.199 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-03-31 11:48:05.200 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.17 | totalMs=4.17
2026-03-31 11:48:07.048 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:48:07.048
2026-03-31 11:48:07.106 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=57.34
2026-03-31 11:48:07.107 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=58.36 | totalMs=58.36
2026-03-31 11:48:07.952 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:48:07.952
2026-03-31 12:04:05.919 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:04:05.919
2026-03-31 12:04:05.952 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=32.56
2026-03-31 12:04:05.954 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-31 12:04:05.955 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 12:04:05.957 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-31 12:04:05.978 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=21.09
2026-03-31 12:04:05.983 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=4.47
2026-03-31 12:04:05.983 | step 3 | route=IT_Ticket | empId=38722 | apiMs=64.36 | totalMs=64.36
2026-03-31 12:04:05.984 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:04:05.984
2026-03-31 12:04:06.001 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=16.41
2026-03-31 12:04:06.002 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-31 12:04:06.003 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-31 12:04:06.004 | step 3 | route=IT_Ticket | empId=38722 | apiMs=19.81 | totalMs=19.81
2026-03-31 12:04:14.886 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=12:04:14.886
2026-03-31 12:04:15.194 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=306.69
2026-03-31 12:04:15.194 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=307.93 | totalMs=307.93
2026-03-31 12:04:18.749 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=12:04:18.749
2026-03-31 12:04:18.760 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-03-31 12:04:18.763 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=14.62 | totalMs=14.62
2026-03-31 12:09:50.302 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:09:50.302
2026-03-31 12:09:50.326 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=23.5
2026-03-31 12:09:50.329 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=27.12 | totalMs=27.12
2026-03-31 12:09:50.332 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:09:50.332
2026-03-31 12:09:50.355 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=20.67
2026-03-31 12:09:50.358 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=25.44 | totalMs=25.44
2026-03-31 12:09:50.358 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:09:50.358
2026-03-31 12:09:50.360 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-31 12:09:50.360 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=2.24 | totalMs=2.24
2026-03-31 12:09:50.587 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:09:50.587
2026-03-31 12:09:50.597 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-03-31 12:09:50.598 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-31 12:09:50.600 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-03-31 12:09:50.601 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-31 12:09:50.616 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=14.28
2026-03-31 12:09:50.620 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=3.99
2026-03-31 12:09:50.620 | step 3 | route=IT_Ticket | empId=38722 | apiMs=33.54 | totalMs=33.54
2026-03-31 12:09:50.621 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:09:50.621
2026-03-31 12:09:50.632 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=10.68
2026-03-31 12:09:50.633 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-31 12:09:50.634 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-31 12:09:50.635 | step 3 | route=IT_Ticket | empId=38722 | apiMs=13.83 | totalMs=13.83
2026-03-31 12:10:31.318 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=12:10:31.318
2026-03-31 12:10:31.376 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=57.2
2026-03-31 12:10:31.376 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=58.33 | totalMs=58.33
2026-03-31 12:10:32.102 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:32.102
2026-03-31 12:10:35.657 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=12:10:35.657
2026-03-31 12:10:35.708 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=50.73
2026-03-31 12:10:35.710 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=53.00 | totalMs=53.00
2026-03-31 12:10:35.710 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=12:10:35.710
2026-03-31 12:10:35.712 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-03-31 12:10:35.713 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-31 12:10:35.714 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-03-31 12:10:35.715 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=4.33 | totalMs=4.33
2026-03-31 12:10:36.000 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=12:10:36.000
2026-03-31 12:10:36.033 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=32.28
2026-03-31 12:10:36.033 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=33.21 | totalMs=33.21
2026-03-31 12:10:36.520 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:36.520
2026-03-31 12:11:50.131 | step 1 | route=IT_Ticket | empId=16608 | query called at=12:11:50.131
2026-03-31 12:11:50.142 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-03-31 12:11:50.147 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-03-31 12:11:50.151 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-31 12:11:50.155 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-31 12:11:50.156 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-03-31 12:11:50.158 | step 2 | route=IT_Ticket | empId=16608 | query=VMS_Comp_login_proc | queryMs=1.53
2026-03-31 12:11:50.158 | step 3 | route=IT_Ticket | empId=16608 | apiMs=26.93 | totalMs=26.93
2026-03-31 12:11:50.159 | step 1 | route=IT_Ticket | empId=16608 | query called at=12:11:50.159
2026-03-31 12:11:50.160 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-31 12:11:50.162 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-31 12:11:50.163 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-31 12:11:50.163 | step 3 | route=IT_Ticket | empId=16608 | apiMs=4.32 | totalMs=4.32
2026-03-31 12:11:57.153 | step 1 | route=HW_TicketFun | empId= | query called at=12:11:57.153
2026-03-31 12:11:57.166 | step 2 | route=HW_TicketFun | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=9.53
2026-03-31 12:11:57.169 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.98 | totalMs=15.98
2026-03-31 12:13:22.279 | step 1 | route=HW_TicketPost | empId=16608 | query called at=12:13:22.279
2026-03-31 12:13:22.312 | step 2 | route=HW_TicketPost | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=32.81
2026-03-31 12:13:22.313 | step 3 | route=HW_TicketPost | empId=16608 | apiMs=33.72 | totalMs=33.72
2026-03-31 12:13:22.313 | step 1 | route=HW_TicketPost | empId=16608 | query called at=12:13:22.313
2026-03-31 12:13:22.315 | step 2 | route=HW_TicketPost | empId=16608 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-31 12:13:22.315 | step 3 | route=HW_TicketPost | empId=16608 | apiMs=2.09 | totalMs=2.09
2026-03-31 12:13:22.316 | step 1 | route=HW_TicketPost | empId=16608 | query called at=12:13:22.316
2026-03-31 12:13:22.317 | step 2 | route=HW_TicketPost | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-31 12:13:22.318 | step 3 | route=HW_TicketPost | empId=16608 | apiMs=2.02 | totalMs=2.02
2026-03-31 12:13:22.318 | step 1 | route=HW_TicketPost | empId=16608 | query called at=12:13:22.318
2026-03-31 12:13:22.449 | step 2 | route=HW_TicketPost | empId=16608 | query=hw_ticket_save_proc_kpi | queryMs=130.7
2026-03-31 12:13:22.451 | step 3 | route=HW_TicketPost | empId=16608 | apiMs=132.65 | totalMs=132.65
2026-03-31 12:13:33.783 | step 1 | route=IT_Ticket | empId=16608 | query called at=12:13:33.783
2026-03-31 12:13:33.798 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=14.07
2026-03-31 12:13:33.806 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=5.73
2026-03-31 12:13:33.815 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=6.11
2026-03-31 12:13:33.824 | step 2 | route=IT_Ticket | empId=16608 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-03-31 12:13:33.832 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_it_Ticket_Details | queryMs=8.36
2026-03-31 12:13:33.838 | step 2 | route=IT_Ticket | empId=16608 | query=VMS_Comp_login_proc | queryMs=4.94
2026-03-31 12:13:33.838 | step 3 | route=IT_Ticket | empId=16608 | apiMs=54.67 | totalMs=54.67
2026-03-31 12:13:33.838 | step 1 | route=IT_Ticket | empId=16608 | query called at=12:13:33.838
2026-03-31 12:13:33.840 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 12:13:33.841 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-31 12:13:33.842 | step 2 | route=IT_Ticket | empId=16608 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-31 12:13:33.843 | step 3 | route=IT_Ticket | empId=16608 | apiMs=4.10 | totalMs=4.10
2026-03-31 12:26:09.071 | step 1 | route=IT_Ticket | empId=47727 | query called at=12:26:09.071
2026-03-31 12:26:09.106 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=34.33
2026-03-31 12:26:09.107 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-31 12:26:09.109 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-31 12:26:09.110 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-31 12:26:09.134 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=22.93
2026-03-31 12:26:09.139 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=5.23
2026-03-31 12:26:09.140 | step 3 | route=IT_Ticket | empId=47727 | apiMs=68.99 | totalMs=68.99
2026-03-31 12:26:09.140 | step 1 | route=IT_Ticket | empId=47727 | query called at=12:26:09.140
2026-03-31 12:26:09.159 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=18.24
2026-03-31 12:26:09.160 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-03-31 12:26:09.162 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-31 12:26:09.162 | step 3 | route=IT_Ticket | empId=47727 | apiMs=21.91 | totalMs=21.91
2026-03-31 12:26:16.744 | step 1 | route=HW_TicketFun | empId= | query called at=12:26:16.744
2026-03-31 12:26:16.755 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=9.8
2026-03-31 12:26:16.758 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.80 | totalMs=13.80
2026-03-31 12:26:26.498 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:26:26.498
2026-03-31 12:26:26.528 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=28.9
2026-03-31 12:26:26.528 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=29.89 | totalMs=29.89
2026-03-31 12:26:26.529 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:26:26.529
2026-03-31 12:26:26.531 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-03-31 12:26:26.531 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.40 | totalMs=2.40
2026-03-31 12:26:26.532 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:26:26.532
2026-03-31 12:26:26.533 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-31 12:26:26.533 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=1.71 | totalMs=1.71
2026-03-31 12:26:26.534 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:26:26.534
2026-03-31 12:26:26.557 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=22.75 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, NEED TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=NEED TONER,@severity=1,@compid=5,@date=31-Mar-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-03-31 12:26:26.564 | step 5 | route=HW_TicketPost | empId=47727 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, NEED TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=NEED TONER,@severity=1,@compid=5,@date=31-Mar-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-03-31 12:26:26.806 | step 1 | route=IT_Ticket | empId=47727 | query called at=12:26:26.806
2026-03-31 12:26:26.817 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-03-31 12:26:26.818 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-31 12:26:26.819 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-03-31 12:26:26.820 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-31 12:26:26.821 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-03-31 12:26:26.823 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=1.55
2026-03-31 12:26:26.824 | step 3 | route=IT_Ticket | empId=47727 | apiMs=17.39 | totalMs=17.39
2026-03-31 12:26:26.824 | step 1 | route=IT_Ticket | empId=47727 | query called at=12:26:26.824
2026-03-31 12:26:26.825 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-31 12:26:26.827 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-31 12:26:26.828 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-31 12:26:26.828 | step 3 | route=IT_Ticket | empId=47727 | apiMs=3.97 | totalMs=3.97
2026-03-31 12:26:40.115 | step 1 | route=HW_TicketFun | empId= | query called at=12:26:40.115
2026-03-31 12:26:40.128 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=13
2026-03-31 12:26:40.131 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.70 | totalMs=16.70
2026-03-31 12:26:48.891 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:26:48.891
2026-03-31 12:26:48.919 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=27.87
2026-03-31 12:26:48.920 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=28.86 | totalMs=28.86
2026-03-31 12:26:48.920 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:26:48.920
2026-03-31 12:26:48.922 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-31 12:26:48.922 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.18 | totalMs=2.18
2026-03-31 12:26:48.923 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:26:48.923
2026-03-31 12:26:48.924 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-31 12:26:48.924 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=1.73 | totalMs=1.73
2026-03-31 12:26:48.925 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:26:48.925
2026-03-31 12:26:48.927 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=1.61
2026-03-31 12:26:48.929 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=3.80 | totalMs=3.80
2026-03-31 12:26:49.206 | step 1 | route=IT_Ticket | empId=47727 | query called at=12:26:49.206
2026-03-31 12:26:49.216 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=9.09
2026-03-31 12:26:49.217 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-03-31 12:26:49.218 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-03-31 12:26:49.219 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-03-31 12:26:49.220 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1
2026-03-31 12:26:49.222 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=1.17
2026-03-31 12:26:49.222 | step 3 | route=IT_Ticket | empId=47727 | apiMs=16.13 | totalMs=16.13
2026-03-31 12:26:49.223 | step 1 | route=IT_Ticket | empId=47727 | query called at=12:26:49.223
2026-03-31 12:26:49.224 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-03-31 12:26:49.225 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-31 12:26:49.226 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-31 12:26:49.226 | step 3 | route=IT_Ticket | empId=47727 | apiMs=3.80 | totalMs=3.80
2026-03-31 12:27:26.623 | step 1 | route=IT_Ticket | empId=28256 | query called at=12:27:26.623
2026-03-31 12:27:26.634 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-03-31 12:27:26.638 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-03-31 12:27:26.642 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 12:27:26.646 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-31 12:27:26.648 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-03-31 12:27:26.650 | step 2 | route=IT_Ticket | empId=28256 | query=VMS_Comp_login_proc | queryMs=1.88
2026-03-31 12:27:26.650 | step 3 | route=IT_Ticket | empId=28256 | apiMs=27.15 | totalMs=27.15
2026-03-31 12:27:26.651 | step 1 | route=IT_Ticket | empId=28256 | query called at=12:27:26.651
2026-03-31 12:27:26.652 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-31 12:27:26.653 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-31 12:27:26.655 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-31 12:27:26.655 | step 3 | route=IT_Ticket | empId=28256 | apiMs=4.65 | totalMs=4.65
2026-03-31 12:27:37.363 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28256 | query called at=12:27:37.363
2026-03-31 12:27:37.531 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=167.16
2026-03-31 12:27:37.534 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28256 | apiMs=170.56 | totalMs=170.56
2026-03-31 12:27:39.379 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28256 | query called at=12:27:39.379
2026-03-31 12:27:39.399 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=17.08
2026-03-31 12:27:39.402 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28256 | apiMs=22.67 | totalMs=22.67
2026-03-31 12:29:49.616 | step 1 | route=IT_TicketPost | empId=28256 | query called at=12:29:49.616
2026-03-31 12:29:49.629 | step 2 | route=IT_TicketPost | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=12.67
2026-03-31 12:29:49.633 | step 3 | route=IT_TicketPost | empId=28256 | apiMs=16.94 | totalMs=16.94
2026-03-31 12:29:49.635 | step 1 | route=IT_TicketPost | empId=28256 | query called at=12:29:49.635
2026-03-31 12:29:49.666 | step 2 | route=IT_TicketPost | empId=28256 | query=IT_Ticket_Save_SPOC | queryMs=28.41
2026-03-31 12:29:49.670 | step 3 | route=IT_TicketPost | empId=28256 | apiMs=34.28 | totalMs=34.28
2026-03-31 12:29:49.670 | step 1 | route=IT_TicketPost | empId=28256 | query called at=12:29:49.670
2026-03-31 12:29:49.672 | step 2 | route=IT_TicketPost | empId=28256 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-03-31 12:29:49.672 | step 3 | route=IT_TicketPost | empId=28256 | apiMs=2.08 | totalMs=2.08
2026-03-31 12:29:49.891 | step 1 | route=IT_Ticket | empId=28256 | query called at=12:29:49.891
2026-03-31 12:29:49.902 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-31 12:29:49.903 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-31 12:29:49.905 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-31 12:29:49.906 | step 2 | route=IT_Ticket | empId=28256 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-31 12:29:49.908 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-03-31 12:29:49.913 | step 2 | route=IT_Ticket | empId=28256 | query=VMS_Comp_login_proc | queryMs=4.9
2026-03-31 12:29:49.914 | step 3 | route=IT_Ticket | empId=28256 | apiMs=22.30 | totalMs=22.30
2026-03-31 12:29:49.914 | step 1 | route=IT_Ticket | empId=28256 | query called at=12:29:49.914
2026-03-31 12:29:49.916 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-03-31 12:29:49.917 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-31 12:29:49.919 | step 2 | route=IT_Ticket | empId=28256 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-31 12:29:49.919 | step 3 | route=IT_Ticket | empId=28256 | apiMs=5.15 | totalMs=5.15
2026-03-31 12:32:35.593 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:32:35.593
2026-03-31 12:32:35.603 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-03-31 12:32:35.605 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-31 12:32:35.607 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-03-31 12:32:35.608 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 12:32:35.610 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-31 12:32:35.615 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=4.75
2026-03-31 12:32:35.615 | step 3 | route=IT_Ticket | empId=68413 | apiMs=22.69 | totalMs=22.69
2026-03-31 12:32:35.616 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:32:35.616
2026-03-31 12:32:35.618 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-03-31 12:32:35.619 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-31 12:32:35.620 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-31 12:32:35.621 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.61 | totalMs=4.61
2026-03-31 12:32:44.983 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=12:32:44.983
2026-03-31 12:32:45.289 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=305.37
2026-03-31 12:32:45.292 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=308.69 | totalMs=308.69
2026-03-31 12:32:47.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=12:32:47.577
2026-03-31 12:32:47.588 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-31 12:32:47.588 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=11.45 | totalMs=11.45
2026-03-31 12:33:23.863 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:33:23.863
2026-03-31 12:33:23.873 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-31 12:33:23.874 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=10.95 | totalMs=10.95
2026-03-31 12:33:23.874 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:33:23.874
2026-03-31 12:33:23.925 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=50.17
2026-03-31 12:33:23.929 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=55.02 | totalMs=55.02
2026-03-31 12:33:23.930 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:33:23.930
2026-03-31 12:33:23.932 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-03-31 12:33:23.932 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.54 | totalMs=2.54
2026-03-31 12:33:23.933 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:33:23.933
2026-03-31 12:33:23.934 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-31 12:33:23.935 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=1.70 | totalMs=1.70
2026-03-31 12:33:24.153 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:33:24.153
2026-03-31 12:33:24.163 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-03-31 12:33:24.165 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-31 12:33:24.167 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-31 12:33:24.168 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 12:33:24.169 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-31 12:33:24.172 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.95
2026-03-31 12:33:24.172 | step 3 | route=IT_Ticket | empId=68413 | apiMs=19.04 | totalMs=19.04
2026-03-31 12:33:24.173 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:33:24.173
2026-03-31 12:33:24.174 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-31 12:33:24.176 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-31 12:33:24.177 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-31 12:33:24.177 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.68 | totalMs=4.68
2026-03-31 12:35:19.358 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=12:35:19.358
2026-03-31 12:35:19.423 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=65.05
2026-03-31 12:35:19.424 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=66.34 | totalMs=66.34
2026-03-31 12:35:20.156 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:35:20.156
2026-03-31 12:35:26.074 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=12:35:26.074
2026-03-31 12:35:26.114 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=39.43
2026-03-31 12:35:26.118 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=44.37 | totalMs=44.37
2026-03-31 12:35:26.121 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=12:35:26.121
2026-03-31 12:35:26.125 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-03-31 12:35:26.126 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-03-31 12:35:26.127 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-03-31 12:35:26.128 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.46 | totalMs=6.46
2026-03-31 12:35:31.725 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=12:35:31.725
2026-03-31 12:35:31.761 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=35.07
2026-03-31 12:35:31.764 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=38.75 | totalMs=38.75
2026-03-31 12:35:32.379 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:35:32.379
2026-03-31 12:37:21.442 | step 1 | route=Ticket_SPOC_Approve | empId=67917 | query called at=12:37:21.442
2026-03-31 12:37:21.468 | step 2 | route=Ticket_SPOC_Approve | empId=67917 | query=IT_TIcket_SPOCApp_Report | queryMs=24.74
2026-03-31 12:37:21.468 | step 3 | route=Ticket_SPOC_Approve | empId=67917 | apiMs=25.82 | totalMs=25.82
2026-03-31 12:37:22.194 | step 4 | route=pageRenderd | empId=67917 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:37:22.194
2026-03-31 12:38:13.456 | step 1 | route=SPOC_Entry_Save | empId=67917 | query called at=12:38:13.456
2026-03-31 12:38:13.988 | step 2 | route=SPOC_Entry_Save | empId=67917 | query=IT_Ticket_Update_SPOC | queryMs=531.29
2026-03-31 12:38:13.997 | step 3 | route=SPOC_Entry_Save | empId=67917 | apiMs=539.99 | totalMs=539.99
2026-03-31 12:38:13.997 | step 1 | route=SPOC_Entry_Save | empId=67917 | query called at=12:38:13.997
2026-03-31 12:38:13.999 | step 2 | route=SPOC_Entry_Save | empId=67917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-03-31 12:38:14.000 | step 2 | route=SPOC_Entry_Save | empId=67917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-31 12:38:14.009 | step 2 | route=SPOC_Entry_Save | empId=67917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.81
2026-03-31 12:38:14.010 | step 3 | route=SPOC_Entry_Save | empId=67917 | apiMs=12.77 | totalMs=12.77
2026-03-31 12:38:17.402 | step 1 | route=Ticket_SPOC_Approve | empId=67917 | query called at=12:38:17.402
2026-03-31 12:38:17.431 | step 2 | route=Ticket_SPOC_Approve | empId=67917 | query=IT_TIcket_SPOCApp_Report | queryMs=25.69
2026-03-31 12:38:17.434 | step 3 | route=Ticket_SPOC_Approve | empId=67917 | apiMs=31.31 | totalMs=31.31
2026-03-31 12:38:17.772 | step 4 | route=pageRenderd | empId=67917 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:38:17.772
2026-03-31 12:52:29.586 | step 5 | route=dashboard | empId=Apm0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 12:59:40.604 | step 5 | route=dashboard | empId=GNA0006 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 12:59:40.882 | step 5 | route=dashboard | empId=GNA0006 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 13:46:22.369 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=13:46:22.369
2026-03-31 13:46:22.415 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=45.34
2026-03-31 13:46:22.415 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=46.53 | totalMs=46.53
2026-03-31 13:46:23.382 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:46:23.382
2026-03-31 13:46:26.834 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=13:46:26.834
2026-03-31 13:46:26.924 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=IT_Ticket_Update_SPOC | queryMs=90.22
2026-03-31 13:46:26.937 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=102.99 | totalMs=102.99
2026-03-31 13:46:26.939 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=13:46:26.939
2026-03-31 13:46:26.950 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.73
2026-03-31 13:46:26.958 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.23
2026-03-31 13:46:26.966 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.75
2026-03-31 13:46:26.967 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=27.26 | totalMs=27.26
2026-03-31 13:46:28.670 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=13:46:28.670
2026-03-31 13:46:28.695 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=24.97
2026-03-31 13:46:28.696 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=25.77 | totalMs=25.77
2026-03-31 13:46:29.535 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:46:29.535
2026-03-31 13:51:35.417 | step 5 | route=dashboard | empId=GKT0015 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 14:17:07.025 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:17:07.025
2026-03-31 14:17:07.076 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=49.58
2026-03-31 14:17:07.076 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=50.58 | totalMs=50.58
2026-03-31 14:17:08.133 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:17:08.133
2026-03-31 14:17:13.167 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:17:13.167
2026-03-31 14:17:13.201 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=33.36
2026-03-31 14:17:13.206 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-31 14:17:13.209 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-31 14:17:13.213 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-31 14:17:13.265 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=51.95
2026-03-31 14:17:13.270 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=3.87
2026-03-31 14:17:13.270 | step 3 | route=IT_Ticket | empId=68488 | apiMs=102.72 | totalMs=102.72
2026-03-31 14:17:13.270 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:17:13.270
2026-03-31 14:17:13.283 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=12.15
2026-03-31 14:17:13.284 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-31 14:17:13.297 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=11.92
2026-03-31 14:17:13.297 | step 3 | route=IT_Ticket | empId=68488 | apiMs=26.67 | totalMs=26.67
2026-03-31 14:17:29.161 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=14:17:29.161
2026-03-31 14:17:29.235 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=72.63
2026-03-31 14:17:29.235 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=73.78 | totalMs=73.78
2026-03-31 14:17:31.798 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=14:17:31.798
2026-03-31 14:17:31.810 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-03-31 14:17:31.811 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=12.16 | totalMs=12.16
2026-03-31 14:19:37.686 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:19:37.686
2026-03-31 14:19:37.696 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-31 14:19:37.700 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=13.80 | totalMs=13.80
2026-03-31 14:19:37.703 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:19:37.703
2026-03-31 14:19:37.903 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=198.08
2026-03-31 14:19:37.914 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=211.29 | totalMs=211.29
2026-03-31 14:19:37.914 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:19:37.914
2026-03-31 14:19:37.916 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-03-31 14:19:37.917 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=2.47 | totalMs=2.47
2026-03-31 14:19:37.917 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:19:37.917
2026-03-31 14:19:37.919 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-03-31 14:19:37.919 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.67 | totalMs=1.67
2026-03-31 14:19:39.686 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:19:39.686
2026-03-31 14:19:39.697 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-03-31 14:19:39.699 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-31 14:19:39.700 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-31 14:19:39.702 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 14:19:39.703 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-03-31 14:19:39.709 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=5.63
2026-03-31 14:19:39.710 | step 3 | route=IT_Ticket | empId=68488 | apiMs=24.28 | totalMs=24.28
2026-03-31 14:19:39.710 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:19:39.710
2026-03-31 14:19:39.712 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-31 14:19:39.713 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-31 14:19:39.715 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-31 14:19:39.715 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.69 | totalMs=4.69
2026-03-31 14:19:48.620 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=14:19:48.620
2026-03-31 14:19:49.015 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=394.11
2026-03-31 14:19:49.015 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=395.07 | totalMs=395.07
2026-03-31 14:19:50.815 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=14:19:50.815
2026-03-31 14:19:50.829 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.94
2026-03-31 14:19:50.832 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=16.49 | totalMs=16.49
2026-03-31 14:20:14.672 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:20:14.672
2026-03-31 14:20:14.683 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-03-31 14:20:14.686 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=13.62 | totalMs=13.62
2026-03-31 14:20:14.689 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:20:14.689
2026-03-31 14:20:14.696 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=4.11
2026-03-31 14:20:14.698 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=8.86 | totalMs=8.86
2026-03-31 14:20:14.698 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:20:14.698
2026-03-31 14:20:14.700 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-03-31 14:20:14.701 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=2.45 | totalMs=2.45
2026-03-31 14:20:14.701 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:20:14.701
2026-03-31 14:20:14.702 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-31 14:20:14.703 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.77 | totalMs=1.77
2026-03-31 14:20:38.240 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:20:38.240
2026-03-31 14:20:38.251 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-31 14:20:38.253 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-31 14:20:38.255 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 14:20:38.256 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-31 14:20:38.258 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-31 14:20:38.260 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=2.07
2026-03-31 14:20:38.260 | step 3 | route=IT_Ticket | empId=68488 | apiMs=20.02 | totalMs=20.02
2026-03-31 14:20:38.261 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:20:38.261
2026-03-31 14:20:38.263 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-31 14:20:38.264 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-31 14:20:38.265 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-31 14:20:38.266 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.71 | totalMs=4.71
2026-03-31 14:20:48.336 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:20:48.336
2026-03-31 14:20:48.350 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-31 14:20:48.354 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-31 14:20:48.358 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-03-31 14:20:48.359 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-31 14:20:48.361 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-03-31 14:20:48.363 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.9
2026-03-31 14:20:48.363 | step 3 | route=IT_Ticket | empId=68413 | apiMs=26.85 | totalMs=26.85
2026-03-31 14:20:48.364 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:20:48.364
2026-03-31 14:20:48.366 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-31 14:20:48.367 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-31 14:20:48.369 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 14:20:48.369 | step 3 | route=IT_Ticket | empId=68413 | apiMs=5.02 | totalMs=5.02
2026-03-31 14:20:53.358 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:20:53.358
2026-03-31 14:20:53.369 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-31 14:20:53.372 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=2.4
2026-03-31 14:20:53.373 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-31 14:20:53.375 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-31 14:20:53.376 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-03-31 14:20:53.378 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=1.64
2026-03-31 14:20:53.378 | step 3 | route=IT_Ticket | empId=35970 | apiMs=19.73 | totalMs=19.73
2026-03-31 14:20:53.379 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:20:53.379
2026-03-31 14:20:53.381 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-03-31 14:20:53.382 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-31 14:20:53.384 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-31 14:20:53.384 | step 3 | route=IT_Ticket | empId=35970 | apiMs=5.42 | totalMs=5.42
2026-03-31 14:21:04.426 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=14:21:04.426
2026-03-31 14:21:04.743 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=313.68
2026-03-31 14:21:04.746 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=319.40 | totalMs=319.40
2026-03-31 14:21:06.474 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=14:21:06.474
2026-03-31 14:21:06.486 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.32
2026-03-31 14:21:06.486 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=12.39 | totalMs=12.39
2026-03-31 14:21:12.504 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=14:21:12.504
2026-03-31 14:21:13.655 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1150.09
2026-03-31 14:21:13.656 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=1,151.19 | totalMs=1,151.19
2026-03-31 14:21:15.469 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=14:21:15.469
2026-03-31 14:21:15.480 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-31 14:21:15.483 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=14.27 | totalMs=14.27
2026-03-31 14:21:35.098 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=14:21:35.098
2026-03-31 14:21:35.235 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=136.66
2026-03-31 14:21:35.236 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=137.60 | totalMs=137.60
2026-03-31 14:21:37.494 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=14:21:37.494
2026-03-31 14:21:37.505 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-03-31 14:21:37.508 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=14.45 | totalMs=14.45
2026-03-31 14:21:49.031 | step 1 | route=IT_Ticket | empId=41671 | query called at=14:21:49.031
2026-03-31 14:21:49.044 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=12.21
2026-03-31 14:21:49.048 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-31 14:21:49.052 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-31 14:21:49.056 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 14:21:49.057 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-31 14:21:49.060 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=1.88
2026-03-31 14:21:49.060 | step 3 | route=IT_Ticket | empId=41671 | apiMs=28.70 | totalMs=28.70
2026-03-31 14:21:49.060 | step 1 | route=IT_Ticket | empId=41671 | query called at=14:21:49.060
2026-03-31 14:21:49.062 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-03-31 14:21:49.064 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-31 14:21:49.065 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-03-31 14:21:49.065 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.69 | totalMs=4.69
2026-03-31 14:21:57.875 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:21:57.875
2026-03-31 14:21:57.886 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-03-31 14:21:57.889 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=13.76 | totalMs=13.76
2026-03-31 14:21:57.891 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:21:57.891
2026-03-31 14:21:57.908 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=13.98
2026-03-31 14:21:57.911 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=19.53 | totalMs=19.53
2026-03-31 14:21:57.911 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:21:57.911
2026-03-31 14:21:57.914 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-31 14:21:57.914 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=2.63 | totalMs=2.63
2026-03-31 14:21:57.914 | step 1 | route=IT_TicketPost | empId=68488 | query called at=14:21:57.914
2026-03-31 14:21:57.916 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-03-31 14:21:57.916 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.77 | totalMs=1.77
2026-03-31 14:21:59.047 | step 5 | route=dashboard | empId=GHM0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 14:21:59.469 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=14:21:59.469
2026-03-31 14:21:59.734 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=261.17
2026-03-31 14:21:59.736 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=267.08 | totalMs=267.08
2026-03-31 14:22:02.038 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=14:22:02.038
2026-03-31 14:22:02.278 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:22:02.278
2026-03-31 14:22:02.292 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-03-31 14:22:02.296 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-31 14:22:02.297 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-31 14:22:02.299 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-31 14:22:02.300 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-03-31 14:22:02.302 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=1.74
2026-03-31 14:22:02.302 | step 3 | route=IT_Ticket | empId=68488 | apiMs=23.82 | totalMs=23.82
2026-03-31 14:22:02.303 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:22:02.303
2026-03-31 14:22:02.304 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-31 14:22:02.306 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-31 14:22:02.307 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-31 14:22:02.307 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.46 | totalMs=4.46
2026-03-31 14:22:02.341 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=303.04
2026-03-31 14:22:02.344 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=306.47 | totalMs=306.47
2026-03-31 14:22:04.401 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=14:22:04.401
2026-03-31 14:22:04.414 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.63
2026-03-31 14:22:04.416 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=15.08 | totalMs=15.08
2026-03-31 14:22:09.490 | step 5 | route=dashboard | empId=GHM0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 14:22:10.844 | step 1 | route=IT_TicketPost | empId=35970 | query called at=14:22:10.844
2026-03-31 14:22:10.854 | step 2 | route=IT_TicketPost | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-03-31 14:22:10.854 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=10.24 | totalMs=10.24
2026-03-31 14:22:10.855 | step 1 | route=IT_TicketPost | empId=35970 | query called at=14:22:10.855
2026-03-31 14:22:10.872 | step 2 | route=IT_TicketPost | empId=35970 | query=IT_Ticket_Save_SPOC | queryMs=16.52
2026-03-31 14:22:10.874 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=18.67 | totalMs=18.67
2026-03-31 14:22:10.874 | step 1 | route=IT_TicketPost | empId=35970 | query called at=14:22:10.874
2026-03-31 14:22:10.875 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-03-31 14:22:10.876 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=1.70 | totalMs=1.70
2026-03-31 14:22:10.876 | step 1 | route=IT_TicketPost | empId=35970 | query called at=14:22:10.876
2026-03-31 14:22:10.877 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-03-31 14:22:10.878 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=1.43 | totalMs=1.43
2026-03-31 14:22:11.097 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:22:11.097
2026-03-31 14:22:11.107 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-03-31 14:22:11.109 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-31 14:22:11.110 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-03-31 14:22:11.111 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-03-31 14:22:11.112 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-03-31 14:22:11.114 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=1.19
2026-03-31 14:22:11.114 | step 3 | route=IT_Ticket | empId=35970 | apiMs=16.72 | totalMs=16.72
2026-03-31 14:22:11.115 | step 1 | route=IT_Ticket | empId=35970 | query called at=14:22:11.115
2026-03-31 14:22:11.116 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-03-31 14:22:11.117 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-03-31 14:22:11.118 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-31 14:22:11.118 | step 3 | route=IT_Ticket | empId=35970 | apiMs=3.72 | totalMs=3.72
2026-03-31 14:22:41.000 | step 1 | route=IT_TicketPost | empId=68413 | query called at=14:22:41.000
2026-03-31 14:22:41.011 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-31 14:22:41.014 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=13.50 | totalMs=13.50
2026-03-31 14:22:41.017 | step 1 | route=IT_TicketPost | empId=68413 | query called at=14:22:41.017
2026-03-31 14:22:41.030 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=11.22
2026-03-31 14:22:41.032 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=15.52 | totalMs=15.52
2026-03-31 14:22:41.033 | step 1 | route=IT_TicketPost | empId=68413 | query called at=14:22:41.033
2026-03-31 14:22:41.035 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-03-31 14:22:41.035 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.43 | totalMs=2.43
2026-03-31 14:22:41.257 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:22:41.257
2026-03-31 14:22:41.266 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-03-31 14:22:41.268 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 14:22:41.269 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-31 14:22:41.270 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-03-31 14:22:41.271 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-31 14:22:41.273 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.37
2026-03-31 14:22:41.273 | step 3 | route=IT_Ticket | empId=68413 | apiMs=16.93 | totalMs=16.93
2026-03-31 14:22:41.274 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:22:41.274
2026-03-31 14:22:41.275 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-31 14:22:41.277 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-31 14:22:41.278 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-03-31 14:22:41.278 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.11 | totalMs=4.11
2026-03-31 14:23:09.893 | step 5 | route=dashboard | empId=GHM0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 14:23:17.392 | step 5 | route=dashboard | empId=GHM0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 14:23:27.045 | step 1 | route=IT_TicketPost | empId=41671 | query called at=14:23:27.045
2026-03-31 14:23:27.057 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-03-31 14:23:27.057 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=11.53 | totalMs=11.53
2026-03-31 14:23:27.058 | step 1 | route=IT_TicketPost | empId=41671 | query called at=14:23:27.058
2026-03-31 14:23:27.076 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=18.47
2026-03-31 14:23:27.078 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=20.72 | totalMs=20.72
2026-03-31 14:23:27.079 | step 1 | route=IT_TicketPost | empId=41671 | query called at=14:23:27.079
2026-03-31 14:23:27.081 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-31 14:23:27.081 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.23 | totalMs=2.23
2026-03-31 14:23:27.303 | step 1 | route=IT_Ticket | empId=41671 | query called at=14:23:27.303
2026-03-31 14:23:27.314 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-03-31 14:23:27.315 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-31 14:23:27.317 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 14:23:27.318 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-31 14:23:27.320 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-31 14:23:27.322 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=2.06
2026-03-31 14:23:27.323 | step 3 | route=IT_Ticket | empId=41671 | apiMs=19.69 | totalMs=19.69
2026-03-31 14:23:27.323 | step 1 | route=IT_Ticket | empId=41671 | query called at=14:23:27.323
2026-03-31 14:23:27.325 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-31 14:23:27.326 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-31 14:23:27.328 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-31 14:23:27.328 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.83 | totalMs=4.83
2026-03-31 14:26:47.709 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=14:26:47.709
2026-03-31 14:26:47.809 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=99.4
2026-03-31 14:26:47.810 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=100.64 | totalMs=100.64
2026-03-31 14:26:48.160 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:26:48.160
2026-03-31 14:27:01.851 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=14:27:01.851
2026-03-31 14:27:02.134 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=280.29
2026-03-31 14:27:02.200 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=20.35
2026-03-31 14:27:02.243 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=3.64
2026-03-31 14:27:02.249 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=398.79 | totalMs=398.79
2026-03-31 14:27:02.250 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=14:27:02.250
2026-03-31 14:27:02.254 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.48
2026-03-31 14:27:02.257 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.56
2026-03-31 14:27:02.259 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-03-31 14:27:02.259 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=9.50 | totalMs=9.50
2026-03-31 14:27:02.260 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=14:27:02.260
2026-03-31 14:27:02.262 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-03-31 14:27:02.264 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-03-31 14:27:02.265 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-31 14:27:02.265 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=5.21 | totalMs=5.21
2026-03-31 14:27:02.266 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=14:27:02.266
2026-03-31 14:27:02.268 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-03-31 14:27:02.269 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-03-31 14:27:02.271 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-31 14:27:02.271 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=5.37 | totalMs=5.37
2026-03-31 14:27:02.510 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=14:27:02.510
2026-03-31 14:27:02.532 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=21.97
2026-03-31 14:27:02.533 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=23.15 | totalMs=23.15
2026-03-31 14:27:03.059 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:27:03.059
2026-03-31 14:27:27.021 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=14:27:27.021
2026-03-31 14:27:27.060 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=36.94
2026-03-31 14:27:27.063 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=42.70 | totalMs=42.70
2026-03-31 14:27:27.392 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:27:27.392
2026-03-31 14:40:51.357 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:40:51.357
2026-03-31 14:40:51.383 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=25.54
2026-03-31 14:40:51.386 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-03-31 14:40:51.387 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-31 14:40:51.388 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-03-31 14:40:51.402 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=12.93
2026-03-31 14:40:51.408 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=5.71
2026-03-31 14:40:51.408 | step 3 | route=IT_Ticket | empId=68413 | apiMs=51.10 | totalMs=51.10
2026-03-31 14:40:51.409 | step 1 | route=IT_Ticket | empId=68413 | query called at=14:40:51.409
2026-03-31 14:40:51.420 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=10.94
2026-03-31 14:40:51.422 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-31 14:40:51.423 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-03-31 14:40:51.424 | step 3 | route=IT_Ticket | empId=68413 | apiMs=15.12 | totalMs=15.12
2026-03-31 14:40:52.792 | step 1 | route=IT_Ticket_Report | empId=68413 | query called at=14:40:52.792
2026-03-31 14:40:54.426 | step 2 | route=IT_Ticket_Report | empId=68413 | query=kpi_it_ticket_report_page_proc | queryMs=1633.51
2026-03-31 14:40:54.427 | step 3 | route=IT_Ticket_Report | empId=68413 | apiMs=1,634.78 | totalMs=1,634.78
2026-03-31 14:40:56.438 | step 4 | route=pageRenderd | empId=68413 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:40:56.438
2026-03-31 14:44:22.595 | step 1 | route=IT_Ticket | empId=69006 | query called at=14:44:22.595
2026-03-31 14:44:22.892 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=296.31
2026-03-31 14:44:22.904 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-03-31 14:44:22.917 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=12.36
2026-03-31 14:44:22.925 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=7.66
2026-03-31 14:44:22.960 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=34.66
2026-03-31 14:44:22.972 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=11.41
2026-03-31 14:44:22.972 | step 3 | route=IT_Ticket | empId=69006 | apiMs=377.07 | totalMs=377.07
2026-03-31 14:44:22.973 | step 1 | route=IT_Ticket | empId=69006 | query called at=14:44:22.973
2026-03-31 14:44:22.990 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=16.54
2026-03-31 14:44:22.996 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=5.79
2026-03-31 14:44:23.004 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=7.8
2026-03-31 14:44:23.005 | step 3 | route=IT_Ticket | empId=69006 | apiMs=31.66 | totalMs=31.66
2026-03-31 14:44:52.389 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69006 | query called at=14:44:52.389
2026-03-31 14:44:52.610 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=220.14
2026-03-31 14:44:52.610 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69006 | apiMs=221.22 | totalMs=221.22
2026-03-31 14:44:58.944 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query called at=14:44:58.944
2026-03-31 14:44:58.970 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=25.35
2026-03-31 14:44:58.971 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69006 | apiMs=26.62 | totalMs=26.62
2026-03-31 14:53:47.205 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:53:47.205
2026-03-31 14:53:47.260 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=54.87
2026-03-31 14:53:47.265 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-03-31 14:53:47.269 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-31 14:53:47.273 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-03-31 14:53:47.313 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=39.89
2026-03-31 14:53:47.319 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=5.34
2026-03-31 14:53:47.319 | step 3 | route=IT_Ticket | empId=21206 | apiMs=114.61 | totalMs=114.61
2026-03-31 14:53:47.320 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:53:47.320
2026-03-31 14:53:47.335 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=14.56
2026-03-31 14:53:47.337 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-31 14:53:47.338 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-31 14:53:47.339 | step 3 | route=IT_Ticket | empId=21206 | apiMs=18.68 | totalMs=18.68
2026-03-31 14:53:54.433 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=14:53:54.433
2026-03-31 14:53:54.763 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=329.41
2026-03-31 14:53:54.766 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=333.15 | totalMs=333.15
2026-03-31 14:53:57.251 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=14:53:57.251
2026-03-31 14:53:57.264 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=12.4
2026-03-31 14:53:57.267 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=15.93 | totalMs=15.93
2026-03-31 14:55:04.548 | step 1 | route=IT_TicketPost | empId=21206 | query called at=14:55:04.548
2026-03-31 14:55:04.560 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-03-31 14:55:04.563 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=14.85 | totalMs=14.85
2026-03-31 14:55:04.566 | step 1 | route=IT_TicketPost | empId=21206 | query called at=14:55:04.566
2026-03-31 14:55:04.708 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=139.61
2026-03-31 14:55:04.720 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=154.84 | totalMs=154.84
2026-03-31 14:55:04.721 | step 1 | route=IT_TicketPost | empId=21206 | query called at=14:55:04.721
2026-03-31 14:55:04.730 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.63
2026-03-31 14:55:04.730 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=9.48 | totalMs=9.48
2026-03-31 14:55:04.955 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:55:04.955
2026-03-31 14:55:04.971 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=14.98
2026-03-31 14:55:04.980 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=8.59
2026-03-31 14:55:04.988 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=7.81
2026-03-31 14:55:04.997 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-03-31 14:55:05.005 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=8.22
2026-03-31 14:55:05.023 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=16.99
2026-03-31 14:55:05.023 | step 3 | route=IT_Ticket | empId=21206 | apiMs=67.53 | totalMs=67.53
2026-03-31 14:55:05.023 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:55:05.023
2026-03-31 14:55:05.031 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=7.43
2026-03-31 14:55:05.040 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=8.42
2026-03-31 14:55:05.048 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=7.79
2026-03-31 14:55:05.049 | step 3 | route=IT_Ticket | empId=21206 | apiMs=25.13 | totalMs=25.13
2026-03-31 14:55:53.868 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:55:53.868
2026-03-31 14:55:53.966 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=97.1
2026-03-31 14:55:53.969 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=100.60 | totalMs=100.60
2026-03-31 14:55:54.323 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:54.323
2026-03-31 14:56:07.446 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=14:56:07.446
2026-03-31 14:56:07.469 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=22.23
2026-03-31 14:56:07.469 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=23.36 | totalMs=23.36
2026-03-31 14:56:32.330 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:56:32.330
2026-03-31 14:56:32.344 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=12.91
2026-03-31 14:56:32.344 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=13.90 | totalMs=13.90
2026-03-31 14:56:32.682 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:56:32.682
2026-03-31 14:56:46.784 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:56:46.784
2026-03-31 14:56:46.789 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=14:56:46.789
2026-03-31 14:56:47.024 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=232.29
2026-03-31 14:56:47.039 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=250.42 | totalMs=250.42
2026-03-31 14:56:47.042 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=14:56:47.042
2026-03-31 14:56:47.047 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.67
2026-03-31 14:56:47.049 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-31 14:56:47.051 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-31 14:56:47.052 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=9.42 | totalMs=9.42
2026-03-31 14:56:47.419 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=14:56:47.419
2026-03-31 14:56:47.442 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=22.58
2026-03-31 14:56:47.442 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=23.58 | totalMs=23.58
2026-03-31 14:56:50.585 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:56:50.585
2026-03-31 14:57:21.956 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:57:21.956
2026-03-31 14:57:21.970 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=13.59
2026-03-31 14:57:21.973 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=17.22 | totalMs=17.22
2026-03-31 14:57:22.306 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:57:22.306
2026-03-31 14:58:03.318 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:58:03.318
2026-03-31 14:58:03.334 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.41
2026-03-31 14:58:03.336 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=18.82 | totalMs=18.82
2026-03-31 14:58:03.668 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:03.668
2026-03-31 14:58:05.992 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:58:05.992
2026-03-31 14:58:06.010 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.92
2026-03-31 14:58:06.013 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=21.65 | totalMs=21.65
2026-03-31 14:58:06.340 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:06.340
2026-03-31 14:58:07.047 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:58:07.047
2026-03-31 14:58:07.063 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.22
2026-03-31 14:58:07.063 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=16.19 | totalMs=16.19
2026-03-31 14:58:07.416 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:07.416
2026-03-31 14:58:11.436 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:58:11.436
2026-03-31 14:58:11.460 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=23.86
2026-03-31 14:58:11.463 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=27.52 | totalMs=27.52
2026-03-31 14:58:11.799 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:11.799
2026-03-31 14:58:19.933 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:58:19.933
2026-03-31 14:58:19.951 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=18.09
2026-03-31 14:58:19.952 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=19.11 | totalMs=19.11
2026-03-31 14:58:20.285 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:20.285
2026-03-31 14:58:36.944 | step 1 | route=IT_Ticket_Report | empId=68488 | query called at=14:58:36.944
2026-03-31 14:58:37.047 | step 2 | route=IT_Ticket_Report | empId=68488 | query=kpi_it_ticket_report_page_proc | queryMs=102.12
2026-03-31 14:58:37.050 | step 3 | route=IT_Ticket_Report | empId=68488 | apiMs=105.97 | totalMs=105.97
2026-03-31 14:58:37.399 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:58:37.399
2026-03-31 14:58:43.111 | step 1 | route=HW_Ticket_Report | empId=68488 | query called at=14:58:43.111
2026-03-31 14:58:43.188 | step 2 | route=HW_Ticket_Report | empId=68488 | query=hw_ticket_report_kpi_proc | queryMs=76.43
2026-03-31 14:58:43.191 | step 3 | route=HW_Ticket_Report | empId=68488 | apiMs=80.35 | totalMs=80.35
2026-03-31 14:58:43.528 | step 4 | route=pageRenderd | empId=68488 | Page=HW TICKET REPORT | page fully loaded at : 14:58:43.528
2026-03-31 14:58:52.310 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:58:52.310
2026-03-31 14:58:52.339 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=28.43
2026-03-31 14:58:52.339 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=29.48 | totalMs=29.48
2026-03-31 14:58:52.675 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:52.675
2026-03-31 14:59:04.053 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:59:04.053
2026-03-31 14:59:04.067 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=12.78
2026-03-31 14:59:04.069 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=15.94 | totalMs=15.94
2026-03-31 14:59:04.399 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:59:04.399
2026-03-31 15:00:15.819 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=15:00:15.819
2026-03-31 15:00:15.840 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=20.52
2026-03-31 15:00:15.841 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=21.60 | totalMs=21.60
2026-03-31 15:00:16.179 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:00:16.179
2026-03-31 15:00:27.357 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=15:00:27.357
2026-03-31 15:00:27.383 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=25.5
2026-03-31 15:00:27.387 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=30.10 | totalMs=30.10
2026-03-31 15:00:27.387 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=15:00:27.387
2026-03-31 15:00:27.391 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.67
2026-03-31 15:00:27.394 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.45
2026-03-31 15:00:27.397 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.55
2026-03-31 15:00:27.397 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=9.58 | totalMs=9.58
2026-03-31 15:00:29.739 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=15:00:29.739
2026-03-31 15:00:29.755 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.48
2026-03-31 15:00:29.755 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=16.37 | totalMs=16.37
2026-03-31 15:00:30.230 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:00:30.230
2026-03-31 15:14:57.819 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:14:57.819
2026-03-31 15:14:57.865 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=45.85
2026-03-31 15:14:57.874 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=4.67
2026-03-31 15:14:57.881 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=4.23
2026-03-31 15:14:57.885 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-31 15:14:57.908 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=23.2
2026-03-31 15:14:57.912 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=3.71
2026-03-31 15:14:57.913 | step 3 | route=IT_Ticket | empId=68413 | apiMs=93.84 | totalMs=93.84
2026-03-31 15:14:57.913 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:14:57.913
2026-03-31 15:14:57.923 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=9.74
2026-03-31 15:14:57.925 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-31 15:14:57.927 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-31 15:14:57.927 | step 3 | route=IT_Ticket | empId=68413 | apiMs=13.84 | totalMs=13.84
2026-03-31 15:15:25.388 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=15:15:25.388
2026-03-31 15:15:25.696 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=306.84
2026-03-31 15:15:25.700 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=311.38 | totalMs=311.38
2026-03-31 15:15:28.952 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=15:15:28.952
2026-03-31 15:15:28.968 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12.13
2026-03-31 15:15:28.970 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=18.27 | totalMs=18.27
2026-03-31 15:15:55.165 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:15:55.165
2026-03-31 15:15:55.182 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=14.16
2026-03-31 15:15:55.185 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=19.71 | totalMs=19.71
2026-03-31 15:15:55.185 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:15:55.185
2026-03-31 15:15:55.208 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=22.21
2026-03-31 15:15:55.211 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=25.30 | totalMs=25.30
2026-03-31 15:15:55.211 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:15:55.211
2026-03-31 15:15:55.213 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-03-31 15:15:55.214 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.49 | totalMs=2.49
2026-03-31 15:15:55.437 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:15:55.437
2026-03-31 15:15:55.480 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=41.69
2026-03-31 15:15:55.483 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=2.62
2026-03-31 15:15:55.485 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-03-31 15:15:55.487 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-03-31 15:15:55.489 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-03-31 15:15:55.495 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=6.06
2026-03-31 15:15:55.496 | step 3 | route=IT_Ticket | empId=68413 | apiMs=58.34 | totalMs=58.34
2026-03-31 15:15:55.496 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:15:55.496
2026-03-31 15:15:55.499 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.78
2026-03-31 15:15:55.500 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-31 15:15:55.502 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-31 15:15:55.502 | step 3 | route=IT_Ticket | empId=68413 | apiMs=6.00 | totalMs=6.00
2026-03-31 15:16:11.513 | step 1 | route=IT_Ticket_Report | empId=68413 | query called at=15:16:11.513
2026-03-31 15:16:11.701 | step 2 | route=IT_Ticket_Report | empId=68413 | query=kpi_it_ticket_report_page_proc | queryMs=187.3
2026-03-31 15:16:11.704 | step 3 | route=IT_Ticket_Report | empId=68413 | apiMs=190.98 | totalMs=190.98
2026-03-31 15:16:12.047 | step 4 | route=pageRenderd | empId=68413 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:16:12.047
2026-03-31 15:19:23.651 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=15:19:23.651
2026-03-31 15:19:23.682 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=30.31
2026-03-31 15:19:23.685 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=33.94 | totalMs=33.94
2026-03-31 15:19:24.224 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:19:24.224
2026-03-31 15:19:38.014 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=15:19:38.014
2026-03-31 15:19:38.038 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=23.27
2026-03-31 15:19:38.044 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=1.71
2026-03-31 15:19:38.049 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=35.53 | totalMs=35.53
2026-03-31 15:19:38.052 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=15:19:38.052
2026-03-31 15:19:38.054 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-31 15:19:38.056 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-31 15:19:38.057 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-03-31 15:19:38.058 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=5.85 | totalMs=5.85
2026-03-31 15:19:38.058 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=15:19:38.058
2026-03-31 15:19:38.060 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-03-31 15:19:38.062 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-31 15:19:38.063 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-31 15:19:38.064 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=5.31 | totalMs=5.31
2026-03-31 15:19:38.284 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=15:19:38.284
2026-03-31 15:19:38.300 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=14.68
2026-03-31 15:19:38.300 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=15.69 | totalMs=15.69
2026-03-31 15:19:38.644 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:19:38.644
2026-03-31 15:20:32.457 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:20:32.457
2026-03-31 15:20:32.468 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-03-31 15:20:32.473 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.78
2026-03-31 15:20:32.477 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-31 15:20:32.481 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-31 15:20:32.483 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-03-31 15:20:32.485 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=2.12
2026-03-31 15:20:32.486 | step 3 | route=IT_Ticket | empId=52208 | apiMs=28.58 | totalMs=28.58
2026-03-31 15:20:32.486 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:20:32.486
2026-03-31 15:20:32.488 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-31 15:20:32.490 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-31 15:20:32.492 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-03-31 15:20:32.492 | step 3 | route=IT_Ticket | empId=52208 | apiMs=5.81 | totalMs=5.81
2026-03-31 15:20:45.954 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=15:20:45.954
2026-03-31 15:20:46.265 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=309.7
2026-03-31 15:20:46.268 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=313.70 | totalMs=313.70
2026-03-31 15:20:48.583 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=15:20:48.583
2026-03-31 15:20:48.598 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=12.53
2026-03-31 15:20:48.601 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=18.23 | totalMs=18.23
2026-03-31 15:20:58.214 | step 1 | route=IT_Ticket | empId=68813 | query called at=15:20:58.214
2026-03-31 15:20:58.228 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=13.53
2026-03-31 15:20:58.234 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=2.77
2026-03-31 15:20:58.238 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-31 15:20:58.242 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-31 15:20:58.244 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=1.74
2026-03-31 15:20:58.247 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=2.75
2026-03-31 15:20:58.247 | step 3 | route=IT_Ticket | empId=68813 | apiMs=33.45 | totalMs=33.45
2026-03-31 15:20:58.248 | step 1 | route=IT_Ticket | empId=68813 | query called at=15:20:58.248
2026-03-31 15:20:58.249 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-03-31 15:20:58.251 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-31 15:20:58.253 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-31 15:20:58.253 | step 3 | route=IT_Ticket | empId=68813 | apiMs=5.36 | totalMs=5.36
2026-03-31 15:21:30.746 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:21:30.746
2026-03-31 15:21:30.758 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=12.37
2026-03-31 15:21:30.759 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=13.36 | totalMs=13.36
2026-03-31 15:21:30.760 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:21:30.760
2026-03-31 15:21:30.785 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=25.38
2026-03-31 15:21:30.791 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=31.58 | totalMs=31.58
2026-03-31 15:21:30.791 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:21:30.791
2026-03-31 15:21:30.794 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.15
2026-03-31 15:21:30.794 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.96 | totalMs=2.96
2026-03-31 15:21:35.256 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:21:35.256
2026-03-31 15:21:35.267 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-03-31 15:21:35.269 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-31 15:21:35.270 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-31 15:21:35.271 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-31 15:21:35.273 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-03-31 15:21:35.275 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=1.7
2026-03-31 15:21:35.275 | step 3 | route=IT_Ticket | empId=52208 | apiMs=19.12 | totalMs=19.12
2026-03-31 15:21:35.276 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:21:35.276
2026-03-31 15:21:35.278 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-03-31 15:21:35.279 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-31 15:21:35.280 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-03-31 15:21:35.281 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.69 | totalMs=4.69
2026-03-31 15:27:01.108 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:27:01.108
2026-03-31 15:27:01.170 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=61.58
2026-03-31 15:27:01.171 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=62.66 | totalMs=62.66
2026-03-31 15:27:01.848 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:27:01.848
2026-03-31 15:27:05.411 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:27:05.411
2026-03-31 15:27:05.456 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=45.14
2026-03-31 15:27:05.462 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=50.82 | totalMs=50.82
2026-03-31 15:27:05.474 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-31).
2026-03-31 15:27:05.723 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:27:05.723
2026-03-31 15:27:05.750 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=25.74
2026-03-31 15:27:05.750 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=26.65 | totalMs=26.65
2026-03-31 15:27:06.312 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:27:06.312
2026-03-31 15:27:15.435 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:27:15.435
2026-03-31 15:27:15.447 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.88
2026-03-31 15:27:15.452 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=16.42 | totalMs=16.42
2026-03-31 15:27:15.456 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-31).
2026-03-31 15:27:15.687 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:27:15.687
2026-03-31 15:27:15.707 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.55
2026-03-31 15:27:15.707 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.58 | totalMs=20.58
2026-03-31 15:27:16.246 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:27:16.246
2026-03-31 15:27:22.109 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:27:22.109
2026-03-31 15:27:22.121 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.91
2026-03-31 15:27:22.124 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=14.58 | totalMs=14.58
2026-03-31 15:27:22.126 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (52208, 7, yarn transfer, 1, 6, 10342, 2026-03-31).
2026-03-31 15:27:22.378 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:27:22.378
2026-03-31 15:27:22.398 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.85
2026-03-31 15:27:22.399 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.85 | totalMs=20.85
2026-03-31 15:27:22.951 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:27:22.951
2026-03-31 15:43:09.498 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:43:09.498
2026-03-31 15:43:09.563 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=64.05
2026-03-31 15:43:09.571 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-03-31 15:43:09.580 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-03-31 15:43:09.588 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-03-31 15:43:09.639 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=49.88
2026-03-31 15:43:09.651 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=11.83
2026-03-31 15:43:09.651 | step 3 | route=IT_Ticket | empId=59261 | apiMs=153.00 | totalMs=153.00
2026-03-31 15:43:09.652 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:43:09.652
2026-03-31 15:43:09.692 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=39.8
2026-03-31 15:43:09.700 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-03-31 15:43:09.709 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-03-31 15:43:09.709 | step 3 | route=IT_Ticket | empId=59261 | apiMs=57.54 | totalMs=57.54
2026-03-31 15:43:15.741 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=15:43:15.741
2026-03-31 15:43:15.967 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=225.32
2026-03-31 15:43:15.970 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=229.00 | totalMs=229.00
2026-03-31 15:43:16.925 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:43:16.925
2026-03-31 15:43:16.936 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-03-31 15:43:16.936 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=11.30 | totalMs=11.30
2026-03-31 15:43:20.599 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=15:43:20.599
2026-03-31 15:43:20.610 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-03-31 15:43:20.610 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=11.45 | totalMs=11.45
2026-03-31 15:48:17.656 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:48:17.656
2026-03-31 15:48:17.667 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-03-31 15:48:17.671 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.94 | totalMs=14.94
2026-03-31 15:48:17.673 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:48:17.673
2026-03-31 15:48:17.730 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=53.66
2026-03-31 15:48:17.731 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=57.94 | totalMs=57.94
2026-03-31 15:48:17.732 | step 1 | route=IT_TicketPost | empId=59261 | query called at=15:48:17.732
2026-03-31 15:48:17.734 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-03-31 15:48:17.735 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=3.01 | totalMs=3.01
2026-03-31 15:48:17.958 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:48:17.958
2026-03-31 15:48:17.969 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-31 15:48:17.970 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-31 15:48:17.972 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 15:48:17.973 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-31 15:48:17.974 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-31 15:48:17.978 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=3.25
2026-03-31 15:48:17.978 | step 3 | route=IT_Ticket | empId=59261 | apiMs=20.49 | totalMs=20.49
2026-03-31 15:48:17.979 | step 1 | route=IT_Ticket | empId=59261 | query called at=15:48:17.979
2026-03-31 15:48:17.981 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-03-31 15:48:17.982 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-31 15:48:17.983 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-31 15:48:17.984 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.81 | totalMs=4.81
2026-03-31 15:58:55.034 | step 1 | route=IT_Ticket_Report | empId=51427 | query called at=15:58:55.034
2026-03-31 15:58:55.165 | step 2 | route=IT_Ticket_Report | empId=51427 | query=kpi_it_ticket_report_page_proc | queryMs=131.01
2026-03-31 15:58:55.166 | step 3 | route=IT_Ticket_Report | empId=51427 | apiMs=132.10 | totalMs=132.10
2026-03-31 15:58:55.710 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:58:55.710
2026-03-31 15:59:06.690 | step 1 | route=IT_Ticket | empId=51427 | query called at=15:59:06.690
2026-03-31 15:59:06.726 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=35.1
2026-03-31 15:59:06.730 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-31 15:59:06.734 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-31 15:59:06.737 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-31 15:59:06.753 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_it_Ticket_Details | queryMs=15.34
2026-03-31 15:59:06.756 | step 2 | route=IT_Ticket | empId=51427 | query=VMS_Comp_login_proc | queryMs=2.92
2026-03-31 15:59:06.757 | step 3 | route=IT_Ticket | empId=51427 | apiMs=66.42 | totalMs=66.42
2026-03-31 15:59:06.757 | step 1 | route=IT_Ticket | empId=51427 | query called at=15:59:06.757
2026-03-31 15:59:06.767 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=10
2026-03-31 15:59:06.768 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-03-31 15:59:06.770 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-03-31 15:59:06.770 | step 3 | route=IT_Ticket | empId=51427 | apiMs=13.01 | totalMs=13.01
2026-03-31 15:59:15.107 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:59:15.107
2026-03-31 15:59:45.728 | step 1 | route=Ticket_SPOC_Approve | empId=51427 | query called at=15:59:45.728
2026-03-31 15:59:45.753 | step 2 | route=Ticket_SPOC_Approve | empId=51427 | query=IT_TIcket_SPOCApp_Report | queryMs=24.29
2026-03-31 15:59:45.756 | step 3 | route=Ticket_SPOC_Approve | empId=51427 | apiMs=28.24 | totalMs=28.24
2026-03-31 15:59:47.980 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:59:47.980
2026-03-31 15:59:52.324 | step 1 | route=IT_Ticket_Report | empId=51427 | query called at=15:59:52.324
2026-03-31 15:59:52.361 | step 2 | route=IT_Ticket_Report | empId=51427 | query=kpi_it_ticket_report_page_proc | queryMs=36.44
2026-03-31 15:59:52.363 | step 3 | route=IT_Ticket_Report | empId=51427 | apiMs=39.80 | totalMs=39.80
2026-03-31 15:59:52.821 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:59:52.821
2026-03-31 16:09:15.154 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:09:15.154
2026-03-31 16:09:15.226 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=71.64
2026-03-31 16:09:15.236 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.8
2026-03-31 16:09:15.251 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.12
2026-03-31 16:09:15.262 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-03-31 16:09:15.319 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=57.01
2026-03-31 16:09:15.335 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=15.48
2026-03-31 16:09:15.336 | step 3 | route=IT_Ticket | empId=51415 | apiMs=181.40 | totalMs=181.40
2026-03-31 16:09:15.336 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:09:15.336
2026-03-31 16:09:15.384 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=47.43
2026-03-31 16:09:15.399 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=14.84
2026-03-31 16:09:15.408 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.96
2026-03-31 16:09:15.409 | step 3 | route=IT_Ticket | empId=51415 | apiMs=72.55 | totalMs=72.55
2026-03-31 16:09:22.736 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:09:22.736
2026-03-31 16:09:22.767 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=30.39
2026-03-31 16:09:22.768 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=31.29 | totalMs=31.29
2026-03-31 16:09:25.553 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:09:25.553
2026-03-31 16:09:25.569 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.42
2026-03-31 16:09:25.571 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.67 | totalMs=18.67
2026-03-31 16:11:25.907 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:11:25.907
2026-03-31 16:11:25.917 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-03-31 16:11:25.918 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.48 | totalMs=10.48
2026-03-31 16:11:25.918 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:11:25.918
2026-03-31 16:11:25.955 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=35.91
2026-03-31 16:11:25.958 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=39.29 | totalMs=39.29
2026-03-31 16:11:25.958 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:11:25.958
2026-03-31 16:11:25.971 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.19
2026-03-31 16:11:25.971 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.99 | totalMs=12.99
2026-03-31 16:11:25.971 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:11:25.971
2026-03-31 16:11:25.974 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.33
2026-03-31 16:11:25.975 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.04 | totalMs=3.04
2026-03-31 16:11:36.874 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:11:36.874
2026-03-31 16:11:36.893 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=19.44
2026-03-31 16:11:36.903 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.66
2026-03-31 16:11:36.912 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.93
2026-03-31 16:11:36.921 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.98
2026-03-31 16:11:36.931 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=9.06
2026-03-31 16:11:36.941 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=9.59
2026-03-31 16:11:36.941 | step 3 | route=IT_Ticket | empId=51415 | apiMs=67.43 | totalMs=67.43
2026-03-31 16:11:36.941 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:11:36.941
2026-03-31 16:11:36.950 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-03-31 16:11:36.960 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=9.12
2026-03-31 16:11:36.969 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.78
2026-03-31 16:11:36.969 | step 3 | route=IT_Ticket | empId=51415 | apiMs=27.60 | totalMs=27.60
2026-03-31 16:11:45.265 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:11:45.265
2026-03-31 16:11:45.365 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=99.6
2026-03-31 16:11:45.368 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=103.23 | totalMs=103.23
2026-03-31 16:11:45.869 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:11:45.869
2026-03-31 16:11:48.619 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:11:48.619
2026-03-31 16:11:48.671 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=50.59
2026-03-31 16:11:48.683 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=63.24 | totalMs=63.24
2026-03-31 16:11:48.686 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:11:48.686
2026-03-31 16:11:48.695 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.75
2026-03-31 16:11:48.704 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.19
2026-03-31 16:11:48.712 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.72
2026-03-31 16:11:48.712 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=26.49 | totalMs=26.49
2026-03-31 16:11:50.629 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:11:50.629
2026-03-31 16:11:50.660 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.91
2026-03-31 16:11:50.660 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.76 | totalMs=31.76
2026-03-31 16:11:51.264 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:11:51.264
2026-03-31 16:19:24.018 | step 1 | route=IT_Ticket | empId=29431 | query called at=16:19:24.018
2026-03-31 16:19:24.056 | step 2 | route=IT_Ticket | empId=29431 | query=KPI_IT_Ticket_Details_New | queryMs=37.6
2026-03-31 16:19:24.060 | step 2 | route=IT_Ticket | empId=29431 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-31 16:19:24.064 | step 2 | route=IT_Ticket | empId=29431 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 16:19:24.068 | step 2 | route=IT_Ticket | empId=29431 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-31 16:19:24.092 | step 2 | route=IT_Ticket | empId=29431 | query=Kpi_it_Ticket_Details | queryMs=24.15
2026-03-31 16:19:24.098 | step 2 | route=IT_Ticket | empId=29431 | query=VMS_Comp_login_proc | queryMs=5.65
2026-03-31 16:19:24.098 | step 3 | route=IT_Ticket | empId=29431 | apiMs=80.76 | totalMs=80.76
2026-03-31 16:19:24.099 | step 1 | route=IT_Ticket | empId=29431 | query called at=16:19:24.099
2026-03-31 16:19:24.117 | step 2 | route=IT_Ticket | empId=29431 | query=Kpi_HW_Ticket_Details | queryMs=18.17
2026-03-31 16:19:24.119 | step 2 | route=IT_Ticket | empId=29431 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-31 16:19:24.122 | step 2 | route=IT_Ticket | empId=29431 | query=Kpi_HW_Ticket_Details | queryMs=2.25
2026-03-31 16:19:24.122 | step 3 | route=IT_Ticket | empId=29431 | apiMs=22.96 | totalMs=22.96
2026-03-31 16:19:29.617 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29431 | query called at=16:19:29.617
2026-03-31 16:19:29.798 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29431 | query=KPI_IT_Ticket_Details_New | queryMs=180.43
2026-03-31 16:19:29.801 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29431 | apiMs=184.04 | totalMs=184.04
2026-03-31 16:19:31.232 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29431 | query called at=16:19:31.232
2026-03-31 16:19:31.243 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29431 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-31 16:19:31.243 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29431 | apiMs=11.15 | totalMs=11.15
2026-03-31 16:20:03.602 | step 1 | route=IT_TicketPost | empId=29431 | query called at=16:20:03.602
2026-03-31 16:20:03.611 | step 2 | route=IT_TicketPost | empId=29431 | query=KPI_IT_Ticket_Details_New | queryMs=9.23
2026-03-31 16:20:03.612 | step 3 | route=IT_TicketPost | empId=29431 | apiMs=10.03 | totalMs=10.03
2026-03-31 16:20:03.612 | step 1 | route=IT_TicketPost | empId=29431 | query called at=16:20:03.612
2026-03-31 16:20:03.619 | step 2 | route=IT_TicketPost | empId=29431 | query=IT_Ticket_Save_SPOC | queryMs=6.71
2026-03-31 16:20:03.625 | step 3 | route=IT_TicketPost | empId=29431 | apiMs=12.87 | totalMs=12.87
2026-03-31 16:20:03.625 | step 1 | route=IT_TicketPost | empId=29431 | query called at=16:20:03.625
2026-03-31 16:20:03.627 | step 2 | route=IT_TicketPost | empId=29431 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-31 16:20:03.627 | step 3 | route=IT_TicketPost | empId=29431 | apiMs=1.73 | totalMs=1.73
2026-03-31 16:20:03.627 | step 1 | route=IT_TicketPost | empId=29431 | query called at=16:20:03.627
2026-03-31 16:20:03.628 | step 2 | route=IT_TicketPost | empId=29431 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-03-31 16:20:03.629 | step 3 | route=IT_TicketPost | empId=29431 | apiMs=1.34 | totalMs=1.34
2026-03-31 16:20:04.419 | step 1 | route=IT_Ticket | empId=29431 | query called at=16:20:04.419
2026-03-31 16:20:04.432 | step 2 | route=IT_Ticket | empId=29431 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-03-31 16:20:04.436 | step 2 | route=IT_Ticket | empId=29431 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-31 16:20:04.437 | step 2 | route=IT_Ticket | empId=29431 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 16:20:04.438 | step 2 | route=IT_Ticket | empId=29431 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-31 16:20:04.440 | step 2 | route=IT_Ticket | empId=29431 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-03-31 16:20:04.442 | step 2 | route=IT_Ticket | empId=29431 | query=VMS_Comp_login_proc | queryMs=1.62
2026-03-31 16:20:04.442 | step 3 | route=IT_Ticket | empId=29431 | apiMs=23.36 | totalMs=23.36
2026-03-31 16:20:04.443 | step 1 | route=IT_Ticket | empId=29431 | query called at=16:20:04.443
2026-03-31 16:20:04.444 | step 2 | route=IT_Ticket | empId=29431 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-31 16:20:04.445 | step 2 | route=IT_Ticket | empId=29431 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-31 16:20:04.447 | step 2 | route=IT_Ticket | empId=29431 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-03-31 16:20:04.447 | step 3 | route=IT_Ticket | empId=29431 | apiMs=4.43 | totalMs=4.43
2026-03-31 16:25:00.101 | step 1 | route=IT_Ticket | empId=12993 | query called at=16:25:00.101
2026-03-31 16:25:00.173 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=70.51
2026-03-31 16:25:00.176 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=2.63
2026-03-31 16:25:00.179 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=2.12
2026-03-31 16:25:00.181 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=2.22
2026-03-31 16:25:00.184 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=2.52
2026-03-31 16:25:00.192 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=7.65
2026-03-31 16:25:00.193 | step 3 | route=IT_Ticket | empId=12993 | apiMs=91.10 | totalMs=91.10
2026-03-31 16:25:00.193 | step 1 | route=IT_Ticket | empId=12993 | query called at=16:25:00.193
2026-03-31 16:25:00.197 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=2.82
2026-03-31 16:25:00.200 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=2.75
2026-03-31 16:25:00.204 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=3.26
2026-03-31 16:25:00.204 | step 3 | route=IT_Ticket | empId=12993 | apiMs=10.49 | totalMs=10.49
2026-03-31 16:25:06.051 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=16:25:06.051
2026-03-31 16:25:06.268 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=216.3
2026-03-31 16:25:06.268 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=217.38 | totalMs=217.38
2026-03-31 16:25:08.134 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=16:25:08.134
2026-03-31 16:25:08.148 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=13.04
2026-03-31 16:25:08.148 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=14.07 | totalMs=14.07
2026-03-31 16:26:12.051 | step 1 | route=IT_TicketPost | empId=12993 | query called at=16:26:12.051
2026-03-31 16:26:12.063 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-03-31 16:26:12.063 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=12.36 | totalMs=12.36
2026-03-31 16:26:12.064 | step 1 | route=IT_TicketPost | empId=12993 | query called at=16:26:12.064
2026-03-31 16:26:12.082 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=17.34
2026-03-31 16:26:12.084 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=20.73 | totalMs=20.73
2026-03-31 16:26:12.085 | step 1 | route=IT_TicketPost | empId=12993 | query called at=16:26:12.085
2026-03-31 16:26:12.088 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.21
2026-03-31 16:26:12.088 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=3.37 | totalMs=3.37
2026-03-31 16:26:12.089 | step 1 | route=IT_TicketPost | empId=12993 | query called at=16:26:12.089
2026-03-31 16:26:12.091 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-03-31 16:26:12.092 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.91 | totalMs=2.91
2026-03-31 16:26:15.405 | step 1 | route=IT_Ticket | empId=12993 | query called at=16:26:15.405
2026-03-31 16:26:15.417 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=11.13
2026-03-31 16:26:15.422 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-31 16:26:15.426 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-31 16:26:15.430 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-31 16:26:15.432 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-03-31 16:26:15.438 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=6.04
2026-03-31 16:26:15.438 | step 3 | route=IT_Ticket | empId=12993 | apiMs=33.58 | totalMs=33.58
2026-03-31 16:26:15.439 | step 1 | route=IT_Ticket | empId=12993 | query called at=16:26:15.439
2026-03-31 16:26:15.442 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-31 16:26:15.443 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-31 16:26:15.445 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-03-31 16:26:15.445 | step 3 | route=IT_Ticket | empId=12993 | apiMs=6.05 | totalMs=6.05
2026-03-31 16:26:52.135 | step 5 | route=dashboard | empId=ASA0200 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 16:27:10.922 | step 5 | route=dashboard | empId=ASA0200 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 16:31:07.244 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:31:07.244
2026-03-31 16:31:07.255 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-03-31 16:31:07.259 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-31 16:31:07.263 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-31 16:31:07.267 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 16:31:07.269 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-31 16:31:07.274 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=4.79
2026-03-31 16:31:07.274 | step 3 | route=IT_Ticket | empId=43200 | apiMs=29.90 | totalMs=29.90
2026-03-31 16:31:07.275 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:31:07.275
2026-03-31 16:31:07.276 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-03-31 16:31:07.278 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-31 16:31:07.279 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-31 16:31:07.279 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.78 | totalMs=4.78
2026-03-31 16:31:55.206 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=16:31:55.206
2026-03-31 16:31:55.369 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=162.3
2026-03-31 16:31:55.372 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=165.89 | totalMs=165.89
2026-03-31 16:31:57.289 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=16:31:57.289
2026-03-31 16:31:57.303 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-03-31 16:31:57.305 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=16.33 | totalMs=16.33
2026-03-31 16:32:57.981 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=16:32:57.981
2026-03-31 16:32:58.037 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=55.38
2026-03-31 16:32:58.040 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=58.69 | totalMs=58.69
2026-03-31 16:33:01.051 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=16:33:01.051
2026-03-31 16:33:01.128 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=76.27
2026-03-31 16:33:01.132 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=80.55 | totalMs=80.55
2026-03-31 16:33:05.730 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:33:05.730
2026-03-31 16:33:05.743 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-03-31 16:33:05.747 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-31 16:33:05.751 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 16:33:05.752 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-31 16:33:05.754 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-31 16:33:05.759 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=4.78
2026-03-31 16:33:05.759 | step 3 | route=IT_Ticket | empId=60438 | apiMs=29.31 | totalMs=29.31
2026-03-31 16:33:05.760 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:33:05.760
2026-03-31 16:33:05.761 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-03-31 16:33:05.763 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-31 16:33:05.764 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-31 16:33:05.764 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.63 | totalMs=4.63
2026-03-31 16:33:13.598 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:33:13.598
2026-03-31 16:33:13.609 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-03-31 16:33:13.612 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=13.82 | totalMs=13.82
2026-03-31 16:33:13.615 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:33:13.615
2026-03-31 16:33:13.642 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=25.04
2026-03-31 16:33:13.645 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=29.79 | totalMs=29.79
2026-03-31 16:33:13.645 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:33:13.645
2026-03-31 16:33:13.647 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-03-31 16:33:13.648 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.60 | totalMs=2.60
2026-03-31 16:33:13.648 | step 1 | route=IT_TicketPost | empId=43200 | query called at=16:33:13.648
2026-03-31 16:33:13.649 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-03-31 16:33:13.650 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.74 | totalMs=1.74
2026-03-31 16:33:13.883 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:33:13.883
2026-03-31 16:33:13.893 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-03-31 16:33:13.895 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-03-31 16:33:13.896 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-03-31 16:33:13.897 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-31 16:33:13.898 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-03-31 16:33:13.900 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.18
2026-03-31 16:33:13.900 | step 3 | route=IT_Ticket | empId=43200 | apiMs=16.81 | totalMs=16.81
2026-03-31 16:33:13.900 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:33:13.900
2026-03-31 16:33:13.902 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-03-31 16:33:13.903 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-31 16:33:13.904 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-03-31 16:33:13.904 | step 3 | route=IT_Ticket | empId=43200 | apiMs=3.66 | totalMs=3.66
2026-03-31 16:33:14.155 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=16:33:14.155
2026-03-31 16:33:14.188 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=32.41
2026-03-31 16:33:14.188 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=33.37 | totalMs=33.37
2026-03-31 16:33:16.559 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=16:33:16.559
2026-03-31 16:33:16.575 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.3
2026-03-31 16:33:16.578 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=18.84 | totalMs=18.84
2026-03-31 16:33:52.689 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:33:52.689
2026-03-31 16:33:52.700 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-03-31 16:33:52.704 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.11 | totalMs=14.11
2026-03-31 16:33:52.706 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:33:52.706
2026-03-31 16:33:52.725 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=16.28
2026-03-31 16:33:52.727 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=20.78 | totalMs=20.78
2026-03-31 16:33:52.727 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:33:52.727
2026-03-31 16:33:52.730 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-03-31 16:33:52.730 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.54 | totalMs=2.54
2026-03-31 16:33:52.731 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:33:52.731
2026-03-31 16:33:52.732 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-03-31 16:33:52.732 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.60 | totalMs=1.60
2026-03-31 16:33:53.092 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:33:53.092
2026-03-31 16:33:53.102 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-31 16:33:53.104 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-31 16:33:53.105 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 16:33:53.107 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-31 16:33:53.108 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-03-31 16:33:53.111 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=2
2026-03-31 16:33:53.111 | step 3 | route=IT_Ticket | empId=60438 | apiMs=19.03 | totalMs=19.03
2026-03-31 16:33:53.112 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:33:53.112
2026-03-31 16:33:53.113 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-31 16:33:53.115 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-03-31 16:33:53.116 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-31 16:33:53.117 | step 3 | route=IT_Ticket | empId=60438 | apiMs=5.18 | totalMs=5.18
2026-03-31 16:34:15.768 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=16:34:15.768
2026-03-31 16:34:15.853 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=84.62
2026-03-31 16:34:15.857 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=88.35 | totalMs=88.35
2026-03-31 16:34:17.403 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=16:34:17.403
2026-03-31 16:34:17.414 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-31 16:34:17.414 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=11.00 | totalMs=11.00
2026-03-31 16:35:11.018 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:35:11.018
2026-03-31 16:35:11.029 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-03-31 16:35:11.032 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=13.54 | totalMs=13.54
2026-03-31 16:35:11.034 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:35:11.034
2026-03-31 16:35:11.053 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=16.44
2026-03-31 16:35:11.055 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=21.22 | totalMs=21.22
2026-03-31 16:35:11.056 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:35:11.056
2026-03-31 16:35:11.057 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-03-31 16:35:11.058 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.06 | totalMs=2.06
2026-03-31 16:35:11.058 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:35:11.058
2026-03-31 16:35:11.060 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-03-31 16:35:11.060 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.56 | totalMs=1.56
2026-03-31 16:35:11.330 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:35:11.330
2026-03-31 16:35:11.897 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=566.16
2026-03-31 16:35:12.001 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=103.5
2026-03-31 16:35:12.005 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 16:35:12.008 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-31 16:35:12.012 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-03-31 16:35:12.014 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.85
2026-03-31 16:35:12.015 | step 3 | route=IT_Ticket | empId=60438 | apiMs=684.77 | totalMs=684.77
2026-03-31 16:35:12.015 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:35:12.015
2026-03-31 16:35:12.017 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-03-31 16:35:12.018 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-31 16:35:12.020 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-31 16:35:12.020 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.64 | totalMs=4.64
2026-03-31 16:38:31.743 | step 5 | route=dashboard | empId=GNT0016 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 16:49:43.075 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:49:43.075
2026-03-31 16:49:43.165 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=89.51
2026-03-31 16:49:43.168 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=93.28 | totalMs=93.28
2026-03-31 16:49:44.699 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:49:44.699
2026-03-31 16:51:28.420 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=16:51:28.420
2026-03-31 16:51:28.502 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=80.48
2026-03-31 16:51:28.505 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=84.48 | totalMs=84.48
2026-03-31 16:51:31.191 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=16:51:31.191
2026-03-31 16:51:31.203 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-03-31 16:51:31.206 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=15.28 | totalMs=15.28
2026-03-31 16:54:16.360 | step 1 | route=IT_Ticket | empId=68718 | query called at=16:54:16.360
2026-03-31 16:54:16.371 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-03-31 16:54:16.375 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-03-31 16:54:16.379 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-03-31 16:54:16.382 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 16:54:16.402 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_it_Ticket_Details | queryMs=19.18
2026-03-31 16:54:16.407 | step 2 | route=IT_Ticket | empId=68718 | query=VMS_Comp_login_proc | queryMs=5.09
2026-03-31 16:54:16.407 | step 3 | route=IT_Ticket | empId=68718 | apiMs=47.23 | totalMs=47.23
2026-03-31 16:54:16.408 | step 1 | route=IT_Ticket | empId=68718 | query called at=16:54:16.408
2026-03-31 16:54:16.423 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=15.02
2026-03-31 16:54:16.425 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-31 16:54:16.426 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-03-31 16:54:16.426 | step 3 | route=IT_Ticket | empId=68718 | apiMs=18.24 | totalMs=18.24
2026-03-31 16:55:21.231 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68718 | query called at=16:55:21.231
2026-03-31 16:55:21.288 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=56.36
2026-03-31 16:55:21.292 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68718 | apiMs=60.70 | totalMs=60.70
2026-03-31 16:55:33.808 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68718 | query called at=16:55:33.808
2026-03-31 16:55:33.863 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=54.44
2026-03-31 16:55:33.864 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68718 | apiMs=55.47 | totalMs=55.47
2026-03-31 16:55:42.989 | step 1 | route=IT_TicketPost | empId=52208 | query called at=16:55:42.989
2026-03-31 16:55:43.003 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=13.98
2026-03-31 16:55:43.006 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=17.61 | totalMs=17.61
2026-03-31 16:55:43.009 | step 1 | route=IT_TicketPost | empId=52208 | query called at=16:55:43.009
2026-03-31 16:55:43.064 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=52.38
2026-03-31 16:55:43.066 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=56.79 | totalMs=56.79
2026-03-31 16:55:43.066 | step 1 | route=IT_TicketPost | empId=52208 | query called at=16:55:43.066
2026-03-31 16:55:43.069 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.68
2026-03-31 16:55:43.070 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=3.52 | totalMs=3.52
2026-03-31 16:55:43.640 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68718 | query called at=16:55:43.640
2026-03-31 16:55:43.660 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=15.82
2026-03-31 16:55:43.663 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68718 | apiMs=23.20 | totalMs=23.20
2026-03-31 16:55:48.573 | step 1 | route=IT_Ticket | empId=52208 | query called at=16:55:48.573
2026-03-31 16:55:48.585 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.38
2026-03-31 16:55:48.589 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-03-31 16:55:48.592 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 16:55:48.594 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-31 16:55:48.596 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.79
2026-03-31 16:55:48.602 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=5.46
2026-03-31 16:55:48.602 | step 3 | route=IT_Ticket | empId=52208 | apiMs=29.56 | totalMs=29.56
2026-03-31 16:55:48.603 | step 1 | route=IT_Ticket | empId=52208 | query called at=16:55:48.603
2026-03-31 16:55:48.605 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-03-31 16:55:48.606 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-31 16:55:48.607 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-31 16:55:48.608 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.90 | totalMs=4.90
2026-03-31 16:58:37.500 | step 1 | route=IT_TicketPost | empId=68718 | query called at=16:58:37.500
2026-03-31 16:58:37.517 | step 2 | route=IT_TicketPost | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=16.17
2026-03-31 16:58:37.521 | step 3 | route=IT_TicketPost | empId=68718 | apiMs=20.67 | totalMs=20.67
2026-03-31 16:58:37.524 | step 1 | route=IT_TicketPost | empId=68718 | query called at=16:58:37.524
2026-03-31 16:58:37.560 | step 2 | route=IT_TicketPost | empId=68718 | query=IT_Ticket_Save_SPOC | queryMs=33.48
2026-03-31 16:58:37.573 | step 3 | route=IT_TicketPost | empId=68718 | apiMs=49.20 | totalMs=49.20
2026-03-31 16:58:37.573 | step 1 | route=IT_TicketPost | empId=68718 | query called at=16:58:37.573
2026-03-31 16:58:37.585 | step 2 | route=IT_TicketPost | empId=68718 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.31
2026-03-31 16:58:37.586 | step 3 | route=IT_TicketPost | empId=68718 | apiMs=12.40 | totalMs=12.40
2026-03-31 16:58:37.586 | step 1 | route=IT_TicketPost | empId=68718 | query called at=16:58:37.586
2026-03-31 16:58:37.592 | step 2 | route=IT_TicketPost | empId=68718 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.95
2026-03-31 16:58:37.592 | step 3 | route=IT_TicketPost | empId=68718 | apiMs=5.79 | totalMs=5.79
2026-03-31 16:58:38.141 | step 1 | route=IT_Ticket | empId=68718 | query called at=16:58:38.141
2026-03-31 16:58:38.152 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-03-31 16:58:38.153 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-31 16:58:38.155 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-31 16:58:38.156 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-03-31 16:58:38.158 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-31 16:58:38.163 | step 2 | route=IT_Ticket | empId=68718 | query=VMS_Comp_login_proc | queryMs=4.91
2026-03-31 16:58:38.164 | step 3 | route=IT_Ticket | empId=68718 | apiMs=22.26 | totalMs=22.26
2026-03-31 16:58:38.164 | step 1 | route=IT_Ticket | empId=68718 | query called at=16:58:38.164
2026-03-31 16:58:38.166 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-31 16:58:38.167 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-31 16:58:38.169 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-31 16:58:38.169 | step 3 | route=IT_Ticket | empId=68718 | apiMs=4.80 | totalMs=4.80
2026-03-31 17:05:07.989 | step 1 | route=DesignerTicket | empId=314 | query called at=17:05:07.989
2026-03-31 17:05:08.017 | step 2 | route=DesignerTicket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=27.54
2026-03-31 17:05:08.020 | step 3 | route=DesignerTicket | empId=314 | apiMs=31.41 | totalMs=31.41
2026-03-31 17:05:08.023 | step 1 | route=DesignerTicket | empId=314 | query called at=17:05:08.023
2026-03-31 17:05:08.027 | step 2 | route=DesignerTicket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-31 17:05:08.027 | step 3 | route=DesignerTicket | empId=314 | apiMs=4.04 | totalMs=4.04
2026-03-31 17:05:08.028 | step 1 | route=DesignerTicket | empId=314 | query called at=17:05:08.028
2026-03-31 17:05:08.037 | step 2 | route=DesignerTicket | empId=314 | query=Desginer_Typeof_Works_Master_Proc | queryMs=8.91
2026-03-31 17:05:08.037 | step 3 | route=DesignerTicket | empId=314 | apiMs=9.57 | totalMs=9.57
2026-03-31 17:05:14.891 | step 1 | route=IT_Ticket | empId=314 | query called at=17:05:14.891
2026-03-31 17:05:14.913 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=22.11
2026-03-31 17:05:14.917 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-31 17:05:14.921 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-03-31 17:05:14.924 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-03-31 17:05:14.936 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_it_Ticket_Details | queryMs=11.88
2026-03-31 17:05:14.938 | step 2 | route=IT_Ticket | empId=314 | query=VMS_Comp_login_proc | queryMs=1.22
2026-03-31 17:05:14.938 | step 3 | route=IT_Ticket | empId=314 | apiMs=47.60 | totalMs=47.60
2026-03-31 17:05:14.938 | step 1 | route=IT_Ticket | empId=314 | query called at=17:05:14.938
2026-03-31 17:05:14.940 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-31 17:05:14.941 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-03-31 17:05:14.942 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-31 17:05:14.942 | step 3 | route=IT_Ticket | empId=314 | apiMs=3.77 | totalMs=3.77
2026-03-31 17:05:18.603 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:05:18.603
2026-03-31 17:05:18.632 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=28.35
2026-03-31 17:05:18.635 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=31.79 | totalMs=31.79
2026-03-31 17:05:19.257 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:19.257
2026-03-31 17:05:22.396 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:05:22.396
2026-03-31 17:05:22.427 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=29.75
2026-03-31 17:05:22.432 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=35.30 | totalMs=35.30
2026-03-31 17:05:22.432 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:05:22.432
2026-03-31 17:05:22.434 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-03-31 17:05:22.435 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-31 17:05:22.437 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-03-31 17:05:22.437 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.37 | totalMs=5.37
2026-03-31 17:05:28.013 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:05:28.013
2026-03-31 17:05:28.033 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.78
2026-03-31 17:05:28.033 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.74 | totalMs=20.74
2026-03-31 17:05:28.607 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:28.607
2026-03-31 17:09:27.130 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:09:27.130
2026-03-31 17:09:27.166 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=35.61
2026-03-31 17:09:27.169 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=2.29
2026-03-31 17:09:27.170 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 17:09:27.172 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-31 17:09:27.194 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=21.79
2026-03-31 17:09:27.200 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.55
2026-03-31 17:09:27.200 | step 3 | route=IT_Ticket | empId=57442 | apiMs=70.30 | totalMs=70.30
2026-03-31 17:09:27.201 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:09:27.201
2026-03-31 17:09:27.218 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=17.02
2026-03-31 17:09:27.220 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-03-31 17:09:27.222 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-03-31 17:09:27.222 | step 3 | route=IT_Ticket | empId=57442 | apiMs=21.32 | totalMs=21.32
2026-03-31 17:15:01.335 | step 1 | route=IT_Ticket | empId=60844 | query called at=17:15:01.335
2026-03-31 17:15:01.388 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=52.14
2026-03-31 17:15:01.392 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 17:15:01.396 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 17:15:01.399 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-03-31 17:15:01.412 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=12.05
2026-03-31 17:15:01.415 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=2.74
2026-03-31 17:15:01.415 | step 3 | route=IT_Ticket | empId=60844 | apiMs=79.96 | totalMs=79.96
2026-03-31 17:15:01.416 | step 1 | route=IT_Ticket | empId=60844 | query called at=17:15:01.416
2026-03-31 17:15:01.426 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=9.54
2026-03-31 17:15:01.427 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-03-31 17:15:01.428 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-03-31 17:15:01.428 | step 3 | route=IT_Ticket | empId=60844 | apiMs=12.76 | totalMs=12.76
2026-03-31 17:15:10.730 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60844 | query called at=17:15:10.730
2026-03-31 17:15:10.874 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=140.88
2026-03-31 17:15:10.876 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60844 | apiMs=146.37 | totalMs=146.37
2026-03-31 17:15:12.077 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60844 | query called at=17:15:12.077
2026-03-31 17:15:12.090 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=12.65
2026-03-31 17:15:12.091 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60844 | apiMs=13.64 | totalMs=13.64
2026-03-31 17:16:21.334 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:16:21.334
2026-03-31 17:16:21.344 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-03-31 17:16:21.346 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-03-31 17:16:21.348 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-31 17:16:21.349 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 17:16:21.350 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-03-31 17:16:21.354 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=3.18
2026-03-31 17:16:21.354 | step 3 | route=IT_Ticket | empId=46985 | apiMs=20.52 | totalMs=20.52
2026-03-31 17:16:21.355 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:16:21.355
2026-03-31 17:16:21.356 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-31 17:16:21.357 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-03-31 17:16:21.358 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-03-31 17:16:21.358 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.76 | totalMs=3.76
2026-03-31 17:16:27.266 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=17:16:27.266
2026-03-31 17:16:27.362 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=95.63
2026-03-31 17:16:27.365 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=99.27 | totalMs=99.27
2026-03-31 17:16:28.463 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=17:16:28.463
2026-03-31 17:16:28.476 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-03-31 17:16:28.479 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=16.40 | totalMs=16.40
2026-03-31 17:16:33.066 | step 1 | route=IT_TicketPost | empId=60844 | query called at=17:16:33.066
2026-03-31 17:16:33.076 | step 2 | route=IT_TicketPost | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-03-31 17:16:33.079 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=13.38 | totalMs=13.38
2026-03-31 17:16:33.082 | step 1 | route=IT_TicketPost | empId=60844 | query called at=17:16:33.082
2026-03-31 17:16:33.105 | step 2 | route=IT_TicketPost | empId=60844 | query=IT_Ticket_Save_SPOC | queryMs=20.79
2026-03-31 17:16:33.108 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=25.70 | totalMs=25.70
2026-03-31 17:16:33.108 | step 1 | route=IT_TicketPost | empId=60844 | query called at=17:16:33.108
2026-03-31 17:16:33.110 | step 2 | route=IT_TicketPost | empId=60844 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-31 17:16:33.110 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=2.44 | totalMs=2.44
2026-03-31 17:16:33.111 | step 1 | route=IT_TicketPost | empId=60844 | query called at=17:16:33.111
2026-03-31 17:16:33.112 | step 2 | route=IT_TicketPost | empId=60844 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-03-31 17:16:33.113 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=1.86 | totalMs=1.86
2026-03-31 17:16:35.227 | step 1 | route=IT_Ticket | empId=60844 | query called at=17:16:35.227
2026-03-31 17:16:35.238 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-03-31 17:16:35.241 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-31 17:16:35.245 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-31 17:16:35.246 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-31 17:16:35.248 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-03-31 17:16:35.250 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=1.75
2026-03-31 17:16:35.250 | step 3 | route=IT_Ticket | empId=60844 | apiMs=22.73 | totalMs=22.73
2026-03-31 17:16:35.250 | step 1 | route=IT_Ticket | empId=60844 | query called at=17:16:35.250
2026-03-31 17:16:35.252 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-31 17:16:35.253 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-31 17:16:35.254 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-31 17:16:35.255 | step 3 | route=IT_Ticket | empId=60844 | apiMs=4.30 | totalMs=4.30
2026-03-31 17:16:46.149 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:16:46.149
2026-03-31 17:16:46.160 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-03-31 17:16:46.161 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=11.59 | totalMs=11.59
2026-03-31 17:16:46.161 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:16:46.161
2026-03-31 17:16:46.894 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=731.61
2026-03-31 17:16:46.914 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=752.37 | totalMs=752.37
2026-03-31 17:16:46.914 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:16:46.914
2026-03-31 17:16:46.916 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-03-31 17:16:46.916 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.02 | totalMs=2.02
2026-03-31 17:16:47.146 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:16:47.146
2026-03-31 17:16:47.156 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-03-31 17:16:47.158 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-31 17:16:47.159 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-31 17:16:47.160 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-31 17:16:47.162 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-03-31 17:16:47.164 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.65
2026-03-31 17:16:47.164 | step 3 | route=IT_Ticket | empId=46985 | apiMs=18.04 | totalMs=18.04
2026-03-31 17:16:47.164 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:16:47.164
2026-03-31 17:16:47.166 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-31 17:16:47.167 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-03-31 17:16:47.169 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-03-31 17:16:47.169 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.42 | totalMs=4.42
2026-03-31 17:17:34.631 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=17:17:34.631
2026-03-31 17:17:34.684 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=52.51
2026-03-31 17:17:34.687 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=55.78 | totalMs=55.78
2026-03-31 17:17:35.495 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:17:35.495
2026-03-31 17:18:10.092 | step 1 | route=IT_Ticket_Report | empId=44317 | query called at=17:18:10.092
2026-03-31 17:18:10.315 | step 2 | route=IT_Ticket_Report | empId=44317 | query=kpi_it_ticket_report_page_proc | queryMs=222.6
2026-03-31 17:18:10.316 | step 3 | route=IT_Ticket_Report | empId=44317 | apiMs=223.59 | totalMs=223.59
2026-03-31 17:18:10.783 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:18:10.783
2026-03-31 17:18:13.920 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=17:18:13.920
2026-03-31 17:18:13.948 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=27.48
2026-03-31 17:18:13.949 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=28.23 | totalMs=28.23
2026-03-31 17:18:14.335 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:18:14.335
2026-03-31 17:19:09.004 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:19:09.004
2026-03-31 17:19:09.017 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-03-31 17:19:09.021 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-31 17:19:09.022 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-03-31 17:19:09.024 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-03-31 17:19:09.025 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-03-31 17:19:09.027 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.72
2026-03-31 17:19:09.027 | step 3 | route=IT_Ticket | empId=21471 | apiMs=22.99 | totalMs=22.99
2026-03-31 17:19:09.028 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:19:09.028
2026-03-31 17:19:09.030 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-03-31 17:19:09.031 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-31 17:19:09.032 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-03-31 17:19:09.032 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.48 | totalMs=4.48
2026-03-31 17:19:15.840 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=17:19:15.840
2026-03-31 17:19:16.274 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=432.59
2026-03-31 17:19:16.277 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=436.31 | totalMs=436.31
2026-03-31 17:19:17.348 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=17:19:17.348
2026-03-31 17:19:17.362 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-03-31 17:19:17.365 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=17.12 | totalMs=17.12
2026-03-31 17:19:28.379 | step 1 | route=IT_TicketPost | empId=21471 | query called at=17:19:28.379
2026-03-31 17:19:28.391 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-03-31 17:19:28.394 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=15.36 | totalMs=15.36
2026-03-31 17:19:28.394 | step 1 | route=IT_TicketPost | empId=21471 | query called at=17:19:28.394
2026-03-31 17:19:28.451 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=56.08
2026-03-31 17:19:28.454 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=59.07 | totalMs=59.07
2026-03-31 17:19:28.454 | step 1 | route=IT_TicketPost | empId=21471 | query called at=17:19:28.454
2026-03-31 17:19:28.456 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-03-31 17:19:28.457 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=2.82 | totalMs=2.82
2026-03-31 17:19:28.687 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:19:28.687
2026-03-31 17:19:28.697 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-03-31 17:19:28.698 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-03-31 17:19:28.700 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 17:19:28.701 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-31 17:19:28.703 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-31 17:19:28.705 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=2.18
2026-03-31 17:19:28.706 | step 3 | route=IT_Ticket | empId=21471 | apiMs=19.04 | totalMs=19.04
2026-03-31 17:19:28.706 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:19:28.706
2026-03-31 17:19:28.708 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-31 17:19:28.709 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-31 17:19:28.711 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-31 17:19:28.711 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.67 | totalMs=4.67
2026-03-31 17:19:38.990 | step 1 | route=IT_Ticket | empId=68718 | query called at=17:19:38.990
2026-03-31 17:19:39.000 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-03-31 17:19:39.005 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-31 17:19:39.009 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 17:19:39.012 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 17:19:39.014 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-31 17:19:39.016 | step 2 | route=IT_Ticket | empId=68718 | query=VMS_Comp_login_proc | queryMs=2
2026-03-31 17:19:39.017 | step 3 | route=IT_Ticket | empId=68718 | apiMs=26.57 | totalMs=26.57
2026-03-31 17:19:39.017 | step 1 | route=IT_Ticket | empId=68718 | query called at=17:19:39.017
2026-03-31 17:19:39.019 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-03-31 17:19:39.020 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-31 17:19:39.021 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-31 17:19:39.022 | step 3 | route=IT_Ticket | empId=68718 | apiMs=4.53 | totalMs=4.53
2026-03-31 17:20:06.053 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=17:20:06.053
2026-03-31 17:20:06.074 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=19.88
2026-03-31 17:20:06.077 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=23.76 | totalMs=23.76
2026-03-31 17:20:06.712 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:20:06.712
2026-03-31 17:20:09.327 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=17:20:09.327
2026-03-31 17:20:09.369 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=40.95
2026-03-31 17:20:09.371 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=43.49 | totalMs=43.49
2026-03-31 17:20:09.371 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=17:20:09.371
2026-03-31 17:20:09.373 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-03-31 17:20:09.374 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-31 17:20:09.376 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-03-31 17:20:09.376 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=4.69 | totalMs=4.69
2026-03-31 17:20:09.617 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=17:20:09.617
2026-03-31 17:20:09.633 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=15.16
2026-03-31 17:20:09.633 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=16.06 | totalMs=16.06
2026-03-31 17:20:10.124 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:20:10.124
2026-03-31 17:20:16.845 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68718 | query called at=17:20:16.845
2026-03-31 17:20:17.277 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=431.04
2026-03-31 17:20:17.280 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68718 | apiMs=434.84 | totalMs=434.84
2026-03-31 17:20:20.627 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68718 | query called at=17:20:20.627
2026-03-31 17:20:20.662 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=33.87
2026-03-31 17:20:20.662 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68718 | apiMs=34.85 | totalMs=34.85
2026-03-31 17:21:45.744 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:21:45.744
2026-03-31 17:21:45.755 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-03-31 17:21:45.759 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-31 17:21:45.763 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-31 17:21:45.765 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-31 17:21:45.766 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-31 17:21:45.768 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=1.84
2026-03-31 17:21:45.769 | step 3 | route=IT_Ticket | empId=63984 | apiMs=24.55 | totalMs=24.55
2026-03-31 17:21:45.769 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:21:45.769
2026-03-31 17:21:45.771 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-31 17:21:45.773 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-31 17:21:45.774 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-31 17:21:45.774 | step 3 | route=IT_Ticket | empId=63984 | apiMs=5.04 | totalMs=5.04
2026-03-31 17:22:00.050 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=17:22:00.050
2026-03-31 17:22:00.188 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=137.62
2026-03-31 17:22:00.189 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=138.53 | totalMs=138.53
2026-03-31 17:22:01.431 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=17:22:01.431
2026-03-31 17:22:01.442 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-03-31 17:22:01.443 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=12.36 | totalMs=12.36
2026-03-31 17:24:33.036 | step 1 | route=IT_TicketPost | empId=68718 | query called at=17:24:33.036
2026-03-31 17:24:33.046 | step 2 | route=IT_TicketPost | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-03-31 17:24:33.047 | step 3 | route=IT_TicketPost | empId=68718 | apiMs=10.93 | totalMs=10.93
2026-03-31 17:24:33.047 | step 1 | route=IT_TicketPost | empId=68718 | query called at=17:24:33.047
2026-03-31 17:24:33.062 | step 2 | route=IT_TicketPost | empId=68718 | query=IT_Ticket_Save_SPOC | queryMs=14.54
2026-03-31 17:24:33.065 | step 3 | route=IT_TicketPost | empId=68718 | apiMs=17.78 | totalMs=17.78
2026-03-31 17:24:33.066 | step 1 | route=IT_TicketPost | empId=68718 | query called at=17:24:33.066
2026-03-31 17:24:33.067 | step 2 | route=IT_TicketPost | empId=68718 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-03-31 17:24:33.068 | step 3 | route=IT_TicketPost | empId=68718 | apiMs=2.20 | totalMs=2.20
2026-03-31 17:24:33.068 | step 1 | route=IT_TicketPost | empId=68718 | query called at=17:24:33.068
2026-03-31 17:24:33.070 | step 2 | route=IT_TicketPost | empId=68718 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-31 17:24:33.070 | step 3 | route=IT_TicketPost | empId=68718 | apiMs=1.70 | totalMs=1.70
2026-03-31 17:24:33.407 | step 1 | route=IT_Ticket | empId=68718 | query called at=17:24:33.407
2026-03-31 17:24:33.418 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-03-31 17:24:33.420 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-31 17:24:33.421 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-31 17:24:33.422 | step 2 | route=IT_Ticket | empId=68718 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-31 17:24:33.424 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-31 17:24:33.427 | step 2 | route=IT_Ticket | empId=68718 | query=VMS_Comp_login_proc | queryMs=2.07
2026-03-31 17:24:33.427 | step 3 | route=IT_Ticket | empId=68718 | apiMs=19.44 | totalMs=19.44
2026-03-31 17:24:33.427 | step 1 | route=IT_Ticket | empId=68718 | query called at=17:24:33.427
2026-03-31 17:24:33.429 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-03-31 17:24:33.430 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 17:24:33.432 | step 2 | route=IT_Ticket | empId=68718 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 17:24:33.432 | step 3 | route=IT_Ticket | empId=68718 | apiMs=4.77 | totalMs=4.77
2026-03-31 17:27:44.837 | step 1 | route=IT_Ticket | empId=39370 | query called at=17:27:44.837
2026-03-31 17:27:44.848 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-03-31 17:27:44.850 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-31 17:27:44.851 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 17:27:44.853 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-03-31 17:27:44.854 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-03-31 17:27:44.856 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=1.27
2026-03-31 17:27:44.856 | step 3 | route=IT_Ticket | empId=39370 | apiMs=18.61 | totalMs=18.61
2026-03-31 17:27:44.857 | step 1 | route=IT_Ticket | empId=39370 | query called at=17:27:44.857
2026-03-31 17:27:44.858 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-03-31 17:27:44.860 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-03-31 17:27:44.861 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-03-31 17:27:44.861 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.32 | totalMs=4.32
2026-03-31 17:27:51.404 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=17:27:51.404
2026-03-31 17:27:51.661 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=255.64
2026-03-31 17:27:51.661 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=256.77 | totalMs=256.77
2026-03-31 17:27:53.405 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=17:27:53.405
2026-03-31 17:27:53.416 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-03-31 17:27:53.419 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=13.98 | totalMs=13.98
2026-03-31 17:28:27.060 | step 1 | route=IT_TicketPost | empId=39370 | query called at=17:28:27.060
2026-03-31 17:28:27.071 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-03-31 17:28:27.074 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=14.42 | totalMs=14.42
2026-03-31 17:28:27.077 | step 1 | route=IT_TicketPost | empId=39370 | query called at=17:28:27.077
2026-03-31 17:28:27.189 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=109.29
2026-03-31 17:28:27.191 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=114.06 | totalMs=114.06
2026-03-31 17:28:27.191 | step 1 | route=IT_TicketPost | empId=39370 | query called at=17:28:27.191
2026-03-31 17:28:27.193 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-03-31 17:28:27.194 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.57 | totalMs=2.57
2026-03-31 17:28:27.685 | step 1 | route=IT_Ticket | empId=39370 | query called at=17:28:27.685
2026-03-31 17:28:27.696 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-03-31 17:28:27.698 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-03-31 17:28:27.700 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-31 17:28:27.701 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-03-31 17:28:27.703 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-31 17:28:27.705 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=2.06
2026-03-31 17:28:27.705 | step 3 | route=IT_Ticket | empId=39370 | apiMs=19.95 | totalMs=19.95
2026-03-31 17:28:27.706 | step 1 | route=IT_Ticket | empId=39370 | query called at=17:28:27.706
2026-03-31 17:28:27.708 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-31 17:28:27.709 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-31 17:28:27.710 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 17:28:27.711 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.67 | totalMs=4.67
2026-03-31 17:31:54.253 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:31:54.253
2026-03-31 17:31:54.264 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-03-31 17:31:54.266 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-31 17:31:54.268 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-31 17:31:54.269 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-03-31 17:31:54.271 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-03-31 17:31:54.273 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=2.02
2026-03-31 17:31:54.274 | step 3 | route=IT_Ticket | empId=63984 | apiMs=20.45 | totalMs=20.45
2026-03-31 17:31:54.274 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:31:54.274
2026-03-31 17:31:54.276 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-03-31 17:31:54.277 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-31 17:31:54.279 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-31 17:31:54.279 | step 3 | route=IT_Ticket | empId=63984 | apiMs=5.08 | totalMs=5.08
2026-03-31 17:32:06.195 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=17:32:06.195
2026-03-31 17:32:06.338 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=141.91
2026-03-31 17:32:06.341 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=145.81 | totalMs=145.81
2026-03-31 17:32:08.213 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=17:32:08.213
2026-03-31 17:32:08.224 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-03-31 17:32:08.224 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=10.77 | totalMs=10.77
2026-03-31 17:33:43.588 | step 1 | route=IT_TicketPost | empId=63984 | query called at=17:33:43.588
2026-03-31 17:33:43.599 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-03-31 17:33:43.603 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=14.41 | totalMs=14.41
2026-03-31 17:33:43.605 | step 1 | route=IT_TicketPost | empId=63984 | query called at=17:33:43.605
2026-03-31 17:33:43.627 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=18.38
2026-03-31 17:33:43.629 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=23.42 | totalMs=23.42
2026-03-31 17:33:43.629 | step 1 | route=IT_TicketPost | empId=63984 | query called at=17:33:43.629
2026-03-31 17:33:43.631 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-31 17:33:43.632 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=2.50 | totalMs=2.50
2026-03-31 17:33:43.861 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:33:43.861
2026-03-31 17:33:43.871 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-03-31 17:33:43.873 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-03-31 17:33:43.875 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 17:33:43.876 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-31 17:33:43.878 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-03-31 17:33:43.880 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=1.96
2026-03-31 17:33:43.880 | step 3 | route=IT_Ticket | empId=63984 | apiMs=19.66 | totalMs=19.66
2026-03-31 17:33:43.881 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:33:43.881
2026-03-31 17:33:43.882 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-31 17:33:43.884 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-31 17:33:43.885 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-31 17:33:43.886 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.87 | totalMs=4.87
2026-03-31 17:36:08.932 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:36:08.932
2026-03-31 17:36:08.943 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-03-31 17:36:08.945 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-03-31 17:36:08.947 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-03-31 17:36:08.948 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-03-31 17:36:08.949 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-03-31 17:36:08.952 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=1.94
2026-03-31 17:36:08.952 | step 3 | route=IT_Ticket | empId=63984 | apiMs=19.73 | totalMs=19.73
2026-03-31 17:36:08.953 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:36:08.953
2026-03-31 17:36:08.955 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-31 17:36:08.956 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-31 17:36:08.957 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-31 17:36:08.958 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.73 | totalMs=4.73
2026-03-31 17:36:14.616 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=17:36:14.616
2026-03-31 17:36:14.927 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=310.46
2026-03-31 17:36:14.930 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=313.83 | totalMs=313.83
2026-03-31 17:36:16.487 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=17:36:16.487
2026-03-31 17:36:16.624 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=137.11
2026-03-31 17:36:16.627 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=140.74 | totalMs=140.74
2026-03-31 17:36:18.296 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=17:36:18.296
2026-03-31 17:36:18.307 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-03-31 17:36:18.310 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=14.32 | totalMs=14.32
2026-03-31 17:37:05.909 | step 1 | route=IT_TicketPost | empId=63984 | query called at=17:37:05.909
2026-03-31 17:37:05.919 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-31 17:37:05.920 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=10.65 | totalMs=10.65
2026-03-31 17:37:05.920 | step 1 | route=IT_TicketPost | empId=63984 | query called at=17:37:05.920
2026-03-31 17:37:05.931 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=10.23
2026-03-31 17:37:05.933 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=12.44 | totalMs=12.44
2026-03-31 17:37:05.933 | step 1 | route=IT_TicketPost | empId=63984 | query called at=17:37:05.933
2026-03-31 17:37:05.936 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-03-31 17:37:05.936 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=2.81 | totalMs=2.81
2026-03-31 17:37:05.936 | step 1 | route=IT_TicketPost | empId=63984 | query called at=17:37:05.936
2026-03-31 17:37:05.938 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-31 17:37:05.938 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.76 | totalMs=1.76
2026-03-31 17:37:06.162 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:37:06.162
2026-03-31 17:37:06.172 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-03-31 17:37:06.174 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-03-31 17:37:06.175 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-03-31 17:37:06.177 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 17:37:06.178 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-31 17:37:06.181 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=1.93
2026-03-31 17:37:06.181 | step 3 | route=IT_Ticket | empId=63984 | apiMs=19.07 | totalMs=19.07
2026-03-31 17:37:06.181 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:37:06.181
2026-03-31 17:37:06.183 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-03-31 17:37:06.184 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-03-31 17:37:06.186 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-03-31 17:37:06.186 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.60 | totalMs=4.60
2026-03-31 17:40:41.175 | step 1 | route=IT_Ticket | empId=40822 | query called at=17:40:41.175
2026-03-31 17:40:41.185 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-03-31 17:40:41.187 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-31 17:40:41.189 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 17:40:41.190 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-31 17:40:41.192 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-03-31 17:40:41.194 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=1.99
2026-03-31 17:40:41.194 | step 3 | route=IT_Ticket | empId=40822 | apiMs=19.76 | totalMs=19.76
2026-03-31 17:40:41.195 | step 1 | route=IT_Ticket | empId=40822 | query called at=17:40:41.195
2026-03-31 17:40:41.196 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-03-31 17:40:41.198 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-31 17:40:41.199 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-31 17:40:41.199 | step 3 | route=IT_Ticket | empId=40822 | apiMs=4.69 | totalMs=4.69
2026-03-31 17:40:50.768 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=17:40:50.768
2026-03-31 17:40:51.031 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=262.58
2026-03-31 17:40:51.034 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=266.16 | totalMs=266.16
2026-03-31 17:40:53.160 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=17:40:53.160
2026-03-31 17:40:53.183 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=20.56
2026-03-31 17:40:53.186 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=26.35 | totalMs=26.35
2026-03-31 17:41:46.891 | step 1 | route=IT_TicketPost | empId=40822 | query called at=17:41:46.891
2026-03-31 17:41:46.902 | step 2 | route=IT_TicketPost | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-03-31 17:41:46.905 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=13.74 | totalMs=13.74
2026-03-31 17:41:46.907 | step 1 | route=IT_TicketPost | empId=40822 | query called at=17:41:46.907
2026-03-31 17:41:46.920 | step 2 | route=IT_TicketPost | empId=40822 | query=IT_Ticket_Save_SPOC | queryMs=10.13
2026-03-31 17:41:46.922 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=14.59 | totalMs=14.59
2026-03-31 17:41:46.922 | step 1 | route=IT_TicketPost | empId=40822 | query called at=17:41:46.922
2026-03-31 17:41:46.925 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-03-31 17:41:46.925 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=2.44 | totalMs=2.44
2026-03-31 17:41:46.925 | step 1 | route=IT_TicketPost | empId=40822 | query called at=17:41:46.925
2026-03-31 17:41:46.927 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-31 17:41:46.927 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=1.95 | totalMs=1.95
2026-03-31 17:41:47.152 | step 1 | route=IT_Ticket | empId=40822 | query called at=17:41:47.152
2026-03-31 17:41:47.163 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-03-31 17:41:47.165 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-03-31 17:41:47.166 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-31 17:41:47.168 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-03-31 17:41:47.169 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-03-31 17:41:47.172 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=2.03
2026-03-31 17:41:47.172 | step 3 | route=IT_Ticket | empId=40822 | apiMs=19.82 | totalMs=19.82
2026-03-31 17:41:47.172 | step 1 | route=IT_Ticket | empId=40822 | query called at=17:41:47.172
2026-03-31 17:41:47.174 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-03-31 17:41:47.175 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-31 17:41:47.177 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-03-31 17:41:47.177 | step 3 | route=IT_Ticket | empId=40822 | apiMs=4.78 | totalMs=4.78
2026-03-31 17:54:49.358 | step 1 | route=IT_Ticket | empId=253 | query called at=17:54:49.358
2026-03-31 17:54:49.392 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=33.55
2026-03-31 17:54:49.394 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-03-31 17:54:49.395 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-03-31 17:54:49.397 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-31 17:54:49.419 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_it_Ticket_Details | queryMs=21.8
2026-03-31 17:54:49.424 | step 2 | route=IT_Ticket | empId=253 | query=VMS_Comp_login_proc | queryMs=5.33
2026-03-31 17:54:49.425 | step 3 | route=IT_Ticket | empId=253 | apiMs=67.18 | totalMs=67.18
2026-03-31 17:54:49.425 | step 1 | route=IT_Ticket | empId=253 | query called at=17:54:49.425
2026-03-31 17:54:49.443 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=17.08
2026-03-31 17:54:49.444 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-03-31 17:54:49.446 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-03-31 17:54:49.446 | step 3 | route=IT_Ticket | empId=253 | apiMs=20.75 | totalMs=20.75
2026-03-31 17:55:25.779 | step 1 | route=IT_Ticket | empId=42651 | query called at=17:55:25.779
2026-03-31 17:55:25.789 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-03-31 17:55:25.793 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-03-31 17:55:25.797 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 17:55:25.801 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-03-31 17:55:25.802 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-31 17:55:25.811 | step 2 | route=IT_Ticket | empId=42651 | query=VMS_Comp_login_proc | queryMs=8
2026-03-31 17:55:25.811 | step 3 | route=IT_Ticket | empId=42651 | apiMs=32.36 | totalMs=32.36
2026-03-31 17:55:25.812 | step 1 | route=IT_Ticket | empId=42651 | query called at=17:55:25.812
2026-03-31 17:55:25.815 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_HW_Ticket_Details | queryMs=2.37
2026-03-31 17:55:25.816 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-03-31 17:55:25.817 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-03-31 17:55:25.818 | step 3 | route=IT_Ticket | empId=42651 | apiMs=5.94 | totalMs=5.94
2026-03-31 17:57:51.110 | step 1 | route=Ticket_SPOC_Approve | empId=46609 | query called at=17:57:51.110
2026-03-31 17:57:51.147 | step 2 | route=Ticket_SPOC_Approve | empId=46609 | query=IT_TIcket_SPOCApp_Report | queryMs=36.23
2026-03-31 17:57:51.147 | step 3 | route=Ticket_SPOC_Approve | empId=46609 | apiMs=37.33 | totalMs=37.33
2026-03-31 17:57:52.498 | step 4 | route=pageRenderd | empId=46609 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:57:52.498
2026-03-31 17:58:00.201 | step 1 | route=IT_Ticket_Report | empId=46609 | query called at=17:58:00.201
2026-03-31 17:58:01.082 | step 2 | route=IT_Ticket_Report | empId=46609 | query=kpi_it_ticket_report_page_proc | queryMs=880.97
2026-03-31 17:58:01.083 | step 3 | route=IT_Ticket_Report | empId=46609 | apiMs=882.25 | totalMs=882.25
2026-03-31 17:58:01.826 | step 4 | route=pageRenderd | empId=46609 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:58:01.826
2026-03-31 17:59:00.681 | step 1 | route=HW_Ticket_Report | empId=253 | query called at=17:59:00.681
2026-03-31 17:59:00.736 | step 2 | route=HW_Ticket_Report | empId=253 | query=hw_ticket_report_kpi_proc | queryMs=55.03
2026-03-31 17:59:00.739 | step 3 | route=HW_Ticket_Report | empId=253 | apiMs=58.57 | totalMs=58.57
2026-03-31 17:59:02.104 | step 4 | route=pageRenderd | empId=253 | Page=HW TICKET REPORT | page fully loaded at : 17:59:02.104
2026-03-31 17:59:09.365 | step 1 | route=IT_Ticket | empId=253 | query called at=17:59:09.365
2026-03-31 17:59:09.376 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-03-31 17:59:09.380 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-03-31 17:59:09.384 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-31 17:59:09.388 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-03-31 17:59:09.389 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-03-31 17:59:09.397 | step 2 | route=IT_Ticket | empId=253 | query=VMS_Comp_login_proc | queryMs=7.94
2026-03-31 17:59:09.398 | step 3 | route=IT_Ticket | empId=253 | apiMs=32.53 | totalMs=32.53
2026-03-31 17:59:09.398 | step 1 | route=IT_Ticket | empId=253 | query called at=17:59:09.398
2026-03-31 17:59:09.401 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=2.04
2026-03-31 17:59:09.403 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-03-31 17:59:09.404 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-31 17:59:09.404 | step 3 | route=IT_Ticket | empId=253 | apiMs=5.85 | totalMs=5.85
2026-03-31 17:59:52.109 | step 1 | route=IT_Ticket | empId=46609 | query called at=17:59:52.109
2026-03-31 17:59:52.121 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=11.64
2026-03-31 17:59:52.127 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-03-31 17:59:52.131 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 17:59:52.135 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-03-31 17:59:52.137 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-03-31 17:59:52.141 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=3.62
2026-03-31 17:59:52.142 | step 3 | route=IT_Ticket | empId=46609 | apiMs=32.58 | totalMs=32.58
2026-03-31 17:59:52.143 | step 1 | route=IT_Ticket | empId=46609 | query called at=17:59:52.143
2026-03-31 17:59:52.146 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-03-31 17:59:52.147 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-03-31 17:59:52.149 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-31 17:59:52.149 | step 3 | route=IT_Ticket | empId=46609 | apiMs=5.76 | totalMs=5.76
2026-03-31 17:59:53.616 | step 1 | route=HW_TicketFun | empId= | query called at=17:59:53.616
2026-03-31 17:59:53.632 | step 2 | route=HW_TicketFun | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=11.23
2026-03-31 17:59:53.635 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.56 | totalMs=18.56
2026-03-31 17:59:54.993 | step 1 | route=IT_Ticket_Report | empId=46609 | query called at=17:59:54.993
2026-03-31 17:59:55.330 | step 2 | route=IT_Ticket_Report | empId=46609 | query=kpi_it_ticket_report_page_proc | queryMs=334.9
2026-03-31 17:59:55.333 | step 3 | route=IT_Ticket_Report | empId=46609 | apiMs=340.33 | totalMs=340.33
2026-03-31 17:59:56.225 | step 4 | route=pageRenderd | empId=46609 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:59:56.225
2026-03-31 18:01:04.162 | step 1 | route=DesignTicketReport | empId=46609 | query called at=18:01:04.162
2026-03-31 18:01:04.274 | step 2 | route=DesignTicketReport | empId=46609 | query=DesignTicket_Report_proc | queryMs=111.68
2026-03-31 18:01:04.277 | step 3 | route=DesignTicketReport | empId=46609 | apiMs=115.37 | totalMs=115.37
2026-03-31 18:01:04.982 | step 4 | route=pageRenderd | empId=46609 | Page=DESIGNER TICKET REPORT | page fully loaded at : 18:01:04.982
2026-03-31 18:02:23.990 | step 4 | route=pageRenderd | empId=253 | Page=HW TICKET REPORT | page fully loaded at : 18:02:23.990
2026-03-31 18:02:29.096 | step 1 | route=IT_Ticket | empId=253 | query called at=18:02:29.096
2026-03-31 18:02:29.106 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-03-31 18:02:29.111 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-03-31 18:02:29.114 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-03-31 18:02:29.118 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-03-31 18:02:29.119 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-03-31 18:02:29.123 | step 2 | route=IT_Ticket | empId=253 | query=VMS_Comp_login_proc | queryMs=3.36
2026-03-31 18:02:29.123 | step 3 | route=IT_Ticket | empId=253 | apiMs=26.96 | totalMs=26.96
2026-03-31 18:02:29.124 | step 1 | route=IT_Ticket | empId=253 | query called at=18:02:29.124
2026-03-31 18:02:29.126 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-03-31 18:02:29.127 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-03-31 18:02:29.128 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-03-31 18:02:29.128 | step 3 | route=IT_Ticket | empId=253 | apiMs=4.37 | totalMs=4.37
2026-03-31 18:02:49.163 | step 1 | route=HW_TicketFun | empId= | query called at=18:02:49.163
2026-03-31 18:02:49.174 | step 2 | route=HW_TicketFun | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=10.44
2026-03-31 18:02:49.174 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.63 | totalMs=11.63
2026-03-31 18:05:34.490 | step 1 | route=HW_TicketPost | empId=253 | query called at=18:05:34.490
2026-03-31 18:05:34.509 | step 2 | route=HW_TicketPost | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=18.17
2026-03-31 18:05:34.513 | step 3 | route=HW_TicketPost | empId=253 | apiMs=22.12 | totalMs=22.12
2026-03-31 18:05:34.516 | step 1 | route=HW_TicketPost | empId=253 | query called at=18:05:34.516
2026-03-31 18:05:34.520 | step 2 | route=HW_TicketPost | empId=253 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-03-31 18:05:34.520 | step 3 | route=HW_TicketPost | empId=253 | apiMs=4.67 | totalMs=4.67
2026-03-31 18:05:34.521 | step 1 | route=HW_TicketPost | empId=253 | query called at=18:05:34.521
2026-03-31 18:05:34.522 | step 2 | route=HW_TicketPost | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-03-31 18:05:34.523 | step 3 | route=HW_TicketPost | empId=253 | apiMs=1.72 | totalMs=1.72
2026-03-31 18:05:34.523 | step 1 | route=HW_TicketPost | empId=253 | query called at=18:05:34.523
2026-03-31 18:05:34.580 | step 2 | route=HW_TicketPost | empId=253 | query=hw_ticket_save_proc_kpi | queryMs=56.36
2026-03-31 18:05:34.582 | step 3 | route=HW_TicketPost | empId=253 | apiMs=58.50 | totalMs=58.50
2026-03-31 18:05:36.912 | step 1 | route=IT_Ticket | empId=253 | query called at=18:05:36.912
2026-03-31 18:05:36.923 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-03-31 18:05:36.925 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-03-31 18:05:36.926 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-03-31 18:05:36.927 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-03-31 18:05:36.929 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-03-31 18:05:36.935 | step 2 | route=IT_Ticket | empId=253 | query=VMS_Comp_login_proc | queryMs=5.41
2026-03-31 18:05:36.935 | step 3 | route=IT_Ticket | empId=253 | apiMs=22.56 | totalMs=22.56
2026-03-31 18:05:36.935 | step 1 | route=IT_Ticket | empId=253 | query called at=18:05:36.935
2026-03-31 18:05:36.937 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-03-31 18:05:36.939 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-03-31 18:05:36.940 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-03-31 18:05:36.940 | step 3 | route=IT_Ticket | empId=253 | apiMs=4.74 | totalMs=4.74
2026-03-31 18:08:35.799 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:08:35.799
2026-03-31 18:08:35.815 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.61
2026-03-31 18:08:35.823 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.65
2026-03-31 18:08:35.832 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-03-31 18:08:35.840 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-03-31 18:08:35.849 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=8.03
2026-03-31 18:08:35.860 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=10.62
2026-03-31 18:08:35.860 | step 3 | route=IT_Ticket | empId=60438 | apiMs=60.78 | totalMs=60.78
2026-03-31 18:08:35.860 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:08:35.860
2026-03-31 18:08:35.868 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.13
2026-03-31 18:08:35.876 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-03-31 18:08:35.885 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-03-31 18:08:35.885 | step 3 | route=IT_Ticket | empId=60438 | apiMs=24.55 | totalMs=24.55
2026-03-31 18:08:59.960 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:08:59.960
2026-03-31 18:09:00.034 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=73.2
2026-03-31 18:09:00.037 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=77.55 | totalMs=77.55
2026-03-31 18:09:03.467 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:09:03.467
2026-03-31 18:09:03.478 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-03-31 18:09:03.481 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=13.84 | totalMs=13.84
2026-03-31 18:09:57.839 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:57.839
2026-03-31 18:09:57.850 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-03-31 18:09:57.853 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=13.99 | totalMs=13.99
2026-03-31 18:09:57.856 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:57.856
2026-03-31 18:09:57.895 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=36.8
2026-03-31 18:09:57.897 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=41.34 | totalMs=41.34
2026-03-31 18:09:57.898 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:57.898
2026-03-31 18:09:57.900 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-03-31 18:09:57.900 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.33 | totalMs=2.33
2026-03-31 18:09:57.900 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:57.900
2026-03-31 18:09:57.902 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-03-31 18:09:57.902 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.63 | totalMs=1.63
2026-03-31 18:09:58.225 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:09:58.225
2026-03-31 18:09:58.235 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-03-31 18:09:58.237 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-03-31 18:09:58.238 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-03-31 18:09:58.239 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-03-31 18:09:58.241 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-03-31 18:09:58.243 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.89
2026-03-31 18:09:58.244 | step 3 | route=IT_Ticket | empId=60438 | apiMs=18.93 | totalMs=18.93
2026-03-31 18:09:58.244 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:09:58.244
2026-03-31 18:09:58.246 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-03-31 18:09:58.247 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-03-31 18:09:58.248 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-03-31 18:09:58.248 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.25 | totalMs=4.25
2026-03-31 18:59:38.882 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:59:38.882
2026-03-31 18:59:38.918 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=35.61
2026-03-31 18:59:38.920 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-03-31 18:59:38.922 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-03-31 18:59:38.923 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-03-31 18:59:38.947 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=23.05
2026-03-31 18:59:38.952 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=4.85
2026-03-31 18:59:38.952 | step 3 | route=IT_Ticket | empId=61350 | apiMs=70.33 | totalMs=70.33
2026-03-31 18:59:38.953 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:59:38.953
2026-03-31 18:59:38.971 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=17.6
2026-03-31 18:59:38.972 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-03-31 18:59:38.974 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-03-31 18:59:38.974 | step 3 | route=IT_Ticket | empId=61350 | apiMs=21.73 | totalMs=21.73
2026-03-31 18:59:47.667 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:59:47.667
2026-03-31 18:59:47.723 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.7
2026-03-31 18:59:47.724 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=56.80 | totalMs=56.80
2026-03-31 18:59:52.441 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:59:52.441
2026-03-31 18:59:52.451 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-03-31 18:59:52.454 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=12.88 | totalMs=12.88
2026-03-31 19:01:45.776 | step 1 | route=IT_TicketPost | empId=61350 | query called at=19:01:45.776
2026-03-31 19:01:45.787 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-03-31 19:01:45.790 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.73 | totalMs=13.73
2026-03-31 19:01:45.793 | step 1 | route=IT_TicketPost | empId=61350 | query called at=19:01:45.793
2026-03-31 19:01:45.822 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=26.6
2026-03-31 19:01:45.824 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=31.34 | totalMs=31.34
2026-03-31 19:01:45.825 | step 1 | route=IT_TicketPost | empId=61350 | query called at=19:01:45.825
2026-03-31 19:01:45.826 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-03-31 19:01:45.827 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.16 | totalMs=2.16
2026-03-31 19:01:45.827 | step 1 | route=IT_TicketPost | empId=61350 | query called at=19:01:45.827
2026-03-31 19:01:45.829 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-03-31 19:01:45.829 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.73 | totalMs=1.73
2026-03-31 19:01:46.180 | step 1 | route=IT_Ticket | empId=61350 | query called at=19:01:46.180
2026-03-31 19:01:46.190 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-03-31 19:01:46.192 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-03-31 19:01:46.193 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-03-31 19:01:46.195 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-03-31 19:01:46.197 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-03-31 19:01:46.202 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=4.76
2026-03-31 19:01:46.202 | step 3 | route=IT_Ticket | empId=61350 | apiMs=21.91 | totalMs=21.91
2026-03-31 19:01:46.203 | step 1 | route=IT_Ticket | empId=61350 | query called at=19:01:46.203
2026-03-31 19:01:46.204 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-03-31 19:01:46.205 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-03-31 19:01:46.207 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-03-31 19:01:46.207 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.72 | totalMs=4.72
2026-03-31 19:57:55.943 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=19:57:55.943
2026-03-31 19:57:55.991 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=47.85
2026-03-31 19:57:55.992 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=48.89 | totalMs=48.89
2026-03-31 19:57:57.009 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:57:57.009
2026-03-31 19:58:13.867 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:58:13.867
2026-03-31 19:58:13.911 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=43.31
2026-03-31 19:58:13.940 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=21.73
2026-03-31 19:58:13.949 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.79
2026-03-31 19:58:13.956 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.43
2026-03-31 19:58:13.965 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=6.08
2026-03-31 19:58:13.968 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=100.19 | totalMs=100.19
2026-03-31 19:58:13.968 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:58:13.968
2026-03-31 19:58:14.002 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.94
2026-03-31 19:58:14.004 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-03-31 19:58:14.005 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-03-31 19:58:14.006 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=37.53 | totalMs=37.53
2026-03-31 19:58:14.006 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:58:14.006
2026-03-31 19:58:14.015 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.29
2026-03-31 19:58:14.023 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.28
2026-03-31 19:58:14.030 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.34
2026-03-31 19:58:14.030 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.36 | totalMs=24.36
2026-03-31 19:58:14.031 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:58:14.031
2026-03-31 19:58:14.032 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-31 19:58:14.034 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-03-31 19:58:14.035 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-03-31 19:58:14.035 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.57 | totalMs=4.57
2026-03-31 19:58:14.036 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:58:14.036
2026-03-31 19:58:14.038 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-03-31 19:58:14.039 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-31 19:58:14.040 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-03-31 19:58:14.040 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.42 | totalMs=4.42
2026-03-31 19:58:14.041 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=19:58:14.041
2026-03-31 19:58:14.042 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-03-31 19:58:14.044 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-03-31 19:58:14.045 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-03-31 19:58:14.045 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.36 | totalMs=4.36
2026-03-31 19:58:14.411 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=19:58:14.411
2026-03-31 19:58:14.428 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=16.97
2026-03-31 19:58:14.429 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=17.84 | totalMs=17.84
2026-03-31 19:58:15.358 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:58:15.358
2026-03-31 20:32:16.958 | step 5 | route=dashboard | empId=GLA0206 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-03-31 21:54:06.402 | step 5 | route=dashboard | empId=GNA0050 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-01 09:02:45.496 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:02:45.496
2026-04-01 09:02:45.548 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=51.52
2026-04-01 09:02:45.550 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-01 09:02:45.552 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-01 09:02:45.564 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-04-01 09:02:45.660 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=95.75
2026-04-01 09:02:45.662 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.87
2026-04-01 09:02:45.662 | step 3 | route=IT_Ticket | empId=46973 | apiMs=166.06 | totalMs=166.06
2026-04-01 09:02:45.663 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:02:45.663
2026-04-01 09:02:45.693 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=30.03
2026-04-01 09:02:45.704 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=10.78
2026-04-01 09:02:45.716 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=10.77
2026-04-01 09:02:45.716 | step 3 | route=IT_Ticket | empId=46973 | apiMs=53.06 | totalMs=53.06
2026-04-01 09:02:51.122 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=09:02:51.122
2026-04-01 09:02:51.594 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=470.91
2026-04-01 09:02:51.597 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=474.67 | totalMs=474.67
2026-04-01 09:02:53.256 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:02:53.256
2026-04-01 09:02:53.276 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=19.34
2026-04-01 09:02:53.279 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=23.07 | totalMs=23.07
2026-04-01 09:03:32.194 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:03:32.194
2026-04-01 09:03:32.210 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=15.04
2026-04-01 09:03:32.210 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=16.13 | totalMs=16.13
2026-04-01 09:03:32.211 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:03:32.211
2026-04-01 09:03:32.449 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=238.17
2026-04-01 09:03:32.452 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=240.88 | totalMs=240.88
2026-04-01 09:03:32.452 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:03:32.452
2026-04-01 09:03:32.454 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-01 09:03:32.455 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.59 | totalMs=2.59
2026-04-01 09:03:32.455 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:03:32.455
2026-04-01 09:03:32.457 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-01 09:03:32.457 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.97 | totalMs=1.97
2026-04-01 09:03:34.163 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:03:34.163
2026-04-01 09:03:34.173 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-01 09:03:34.175 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-01 09:03:34.177 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-01 09:03:34.178 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-01 09:03:34.180 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-01 09:03:34.182 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.89
2026-04-01 09:03:34.182 | step 3 | route=IT_Ticket | empId=46973 | apiMs=19.35 | totalMs=19.35
2026-04-01 09:03:34.183 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:03:34.183
2026-04-01 09:03:34.184 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-01 09:03:34.186 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-01 09:03:34.187 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-01 09:03:34.188 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.01 | totalMs=5.01
2026-04-01 09:08:08.335 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:08:08.335
2026-04-01 09:08:08.346 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-01 09:08:08.348 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-01 09:08:08.349 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-01 09:08:08.351 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-01 09:08:08.352 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-01 09:08:08.357 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=4.91
2026-04-01 09:08:08.358 | step 3 | route=IT_Ticket | empId=49869 | apiMs=23.12 | totalMs=23.12
2026-04-01 09:08:08.358 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:08:08.358
2026-04-01 09:08:08.360 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-01 09:08:08.361 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-01 09:08:08.363 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-01 09:08:08.363 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.79 | totalMs=4.79
2026-04-01 09:08:13.834 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:08:13.834
2026-04-01 09:08:14.270 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=435.13
2026-04-01 09:08:14.273 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=438.62 | totalMs=438.62
2026-04-01 09:08:16.529 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:08:16.529
2026-04-01 09:08:16.562 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=31.72
2026-04-01 09:08:16.563 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=33.35 | totalMs=33.35
2026-04-01 09:08:50.456 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:08:50.456
2026-04-01 09:08:50.478 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=21.61
2026-04-01 09:08:50.492 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=13.53
2026-04-01 09:08:50.509 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=16.57
2026-04-01 09:08:50.523 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=14.17
2026-04-01 09:08:50.532 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=8.7
2026-04-01 09:08:50.551 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=18.28
2026-04-01 09:08:50.551 | step 3 | route=IT_Ticket | empId=49869 | apiMs=95.61 | totalMs=95.61
2026-04-01 09:08:50.552 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:08:50.552
2026-04-01 09:08:50.560 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=7.71
2026-04-01 09:08:50.573 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=12.64
2026-04-01 09:08:50.587 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=13.51
2026-04-01 09:08:50.587 | step 3 | route=IT_Ticket | empId=49869 | apiMs=35.47 | totalMs=35.47
2026-04-01 09:08:58.191 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:08:58.191
2026-04-01 09:08:58.630 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=438.75
2026-04-01 09:08:58.633 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=442.40 | totalMs=442.40
2026-04-01 09:09:00.337 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:09:00.337
2026-04-01 09:09:00.348 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-04-01 09:09:00.351 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=14.70 | totalMs=14.70
2026-04-01 09:10:22.470 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:10:22.470
2026-04-01 09:10:22.480 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-01 09:10:22.484 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-01 09:10:22.488 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-01 09:10:22.492 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-01 09:10:22.493 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-01 09:10:22.497 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=3.35
2026-04-01 09:10:22.497 | step 3 | route=IT_Ticket | empId=49869 | apiMs=27.35 | totalMs=27.35
2026-04-01 09:10:22.497 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:10:22.497
2026-04-01 09:10:22.499 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-01 09:10:22.500 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-01 09:10:22.501 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-01 09:10:22.501 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.05 | totalMs=4.05
2026-04-01 09:10:31.002 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:10:31.002
2026-04-01 09:10:31.510 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=506.9
2026-04-01 09:10:31.510 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=508.00 | totalMs=508.00
2026-04-01 09:10:36.904 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:10:36.904
2026-04-01 09:10:36.920 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=15.36
2026-04-01 09:10:36.920 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=16.21 | totalMs=16.21
2026-04-01 09:10:56.505 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:10:56.505
2026-04-01 09:10:56.517 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-04-01 09:10:56.520 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=14.83 | totalMs=14.83
2026-04-01 09:10:56.523 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:10:56.523
2026-04-01 09:10:56.607 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=80.7
2026-04-01 09:10:56.614 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=90.81 | totalMs=90.81
2026-04-01 09:10:56.615 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:10:56.615
2026-04-01 09:10:56.617 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.05
2026-04-01 09:10:56.618 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=3.22 | totalMs=3.22
2026-04-01 09:10:58.190 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:10:58.190
2026-04-01 09:10:58.200 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-01 09:10:58.202 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-01 09:10:58.203 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-01 09:10:58.204 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-01 09:10:58.206 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-01 09:10:58.208 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.88
2026-04-01 09:10:58.209 | step 3 | route=IT_Ticket | empId=49869 | apiMs=18.68 | totalMs=18.68
2026-04-01 09:10:58.209 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:10:58.209
2026-04-01 09:10:58.211 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-01 09:10:58.212 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-01 09:10:58.213 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-01 09:10:58.214 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.49 | totalMs=4.49
2026-04-01 09:11:54.422 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=09:11:54.422
2026-04-01 09:11:54.517 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=94.22
2026-04-01 09:11:54.518 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=95.33 | totalMs=95.33
2026-04-01 09:11:54.906 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:11:54.906
2026-04-01 09:11:59.772 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:11:59.772
2026-04-01 09:11:59.856 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=83.91
2026-04-01 09:11:59.871 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=99.00 | totalMs=99.00
2026-04-01 09:11:59.874 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:11:59.874
2026-04-01 09:11:59.880 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.43
2026-04-01 09:11:59.881 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-01 09:11:59.882 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-01 09:11:59.883 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=9.10 | totalMs=9.10
2026-04-01 09:12:02.128 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=09:12:02.128
2026-04-01 09:12:02.147 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=19
2026-04-01 09:12:02.150 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=22.53 | totalMs=22.53
2026-04-01 09:12:02.488 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:12:02.488
2026-04-01 09:17:23.296 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:17:23.296
2026-04-01 09:17:23.313 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=15.72
2026-04-01 09:17:23.321 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-04-01 09:17:23.330 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=8.34
2026-04-01 09:17:23.338 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-04-01 09:17:23.347 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=8.18
2026-04-01 09:17:23.358 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=10.49
2026-04-01 09:17:23.358 | step 3 | route=IT_Ticket | empId=46592 | apiMs=61.83 | totalMs=61.83
2026-04-01 09:17:23.359 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:17:23.359
2026-04-01 09:17:23.366 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=7.23
2026-04-01 09:17:23.375 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=8.5
2026-04-01 09:17:23.383 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-04-01 09:17:23.384 | step 3 | route=IT_Ticket | empId=46592 | apiMs=25.12 | totalMs=25.12
2026-04-01 09:17:28.840 | step 1 | route=IT_Ticket | empId=38722 | query called at=09:17:28.840
2026-04-01 09:17:28.851 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-01 09:17:28.855 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-01 09:17:28.859 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-01 09:17:28.862 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-01 09:17:28.863 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-01 09:17:28.865 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=1.72
2026-04-01 09:17:28.866 | step 3 | route=IT_Ticket | empId=38722 | apiMs=25.29 | totalMs=25.29
2026-04-01 09:17:28.866 | step 1 | route=IT_Ticket | empId=38722 | query called at=09:17:28.866
2026-04-01 09:17:28.868 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-01 09:17:28.869 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-01 09:17:28.870 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-01 09:17:28.870 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.22 | totalMs=4.22
2026-04-01 09:17:30.173 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=09:17:30.173
2026-04-01 09:17:30.373 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=199.67
2026-04-01 09:17:30.377 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=203.27 | totalMs=203.27
2026-04-01 09:17:31.920 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=09:17:31.920
2026-04-01 09:17:31.933 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=12.55
2026-04-01 09:17:31.936 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=15.89 | totalMs=15.89
2026-04-01 09:17:41.365 | step 1 | route=HW_TicketFun | empId= | query called at=09:17:41.365
2026-04-01 09:17:41.378 | step 2 | route=HW_TicketFun | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=11.45
2026-04-01 09:17:41.381 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.29 | totalMs=15.29
2026-04-01 09:18:02.531 | step 1 | route=IT_TicketPost | empId=46592 | query called at=09:18:02.531
2026-04-01 09:18:02.542 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-04-01 09:18:02.546 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=14.95 | totalMs=14.95
2026-04-01 09:18:02.548 | step 1 | route=IT_TicketPost | empId=46592 | query called at=09:18:02.548
2026-04-01 09:18:02.575 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=24.28
2026-04-01 09:18:02.577 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=28.98 | totalMs=28.98
2026-04-01 09:18:02.578 | step 1 | route=IT_TicketPost | empId=46592 | query called at=09:18:02.578
2026-04-01 09:18:02.580 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-01 09:18:02.580 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=2.57 | totalMs=2.57
2026-04-01 09:18:03.955 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:18:03.955
2026-04-01 09:18:03.965 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-04-01 09:18:03.967 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-01 09:18:03.968 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-01 09:18:03.970 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-01 09:18:03.971 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-01 09:18:03.974 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=2.07
2026-04-01 09:18:03.974 | step 3 | route=IT_Ticket | empId=46592 | apiMs=19.09 | totalMs=19.09
2026-04-01 09:18:03.975 | step 1 | route=IT_Ticket | empId=46592 | query called at=09:18:03.975
2026-04-01 09:18:03.976 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-01 09:18:03.978 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 09:18:03.979 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 09:18:03.979 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.78 | totalMs=4.78
2026-04-01 09:18:13.078 | step 1 | route=HW_TicketPost | empId=38722 | query called at=09:18:13.078
2026-04-01 09:18:13.106 | step 2 | route=HW_TicketPost | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=27.97
2026-04-01 09:18:13.107 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=29.05 | totalMs=29.05
2026-04-01 09:18:13.107 | step 1 | route=HW_TicketPost | empId=38722 | query called at=09:18:13.107
2026-04-01 09:18:13.109 | step 2 | route=HW_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-01 09:18:13.110 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=2.40 | totalMs=2.40
2026-04-01 09:18:13.110 | step 1 | route=HW_TicketPost | empId=38722 | query called at=09:18:13.110
2026-04-01 09:18:13.112 | step 2 | route=HW_TicketPost | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-04-01 09:18:13.112 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=2.24 | totalMs=2.24
2026-04-01 09:18:13.113 | step 1 | route=HW_TicketPost | empId=38722 | query called at=09:18:13.113
2026-04-01 09:18:13.146 | step 2 | route=HW_TicketPost | empId=38722 | query=hw_ticket_save_proc_kpi | queryMs=32.85
2026-04-01 09:18:13.148 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=35.37 | totalMs=35.37
2026-04-01 09:18:13.393 | step 1 | route=IT_Ticket | empId=38722 | query called at=09:18:13.393
2026-04-01 09:18:13.403 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-01 09:18:13.405 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-01 09:18:13.406 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-01 09:18:13.408 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 09:18:13.409 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-01 09:18:13.411 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=1.95
2026-04-01 09:18:13.412 | step 3 | route=IT_Ticket | empId=38722 | apiMs=19.27 | totalMs=19.27
2026-04-01 09:18:13.412 | step 1 | route=IT_Ticket | empId=38722 | query called at=09:18:13.412
2026-04-01 09:18:13.414 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-04-01 09:18:13.415 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 09:18:13.417 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-01 09:18:13.417 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.88 | totalMs=4.88
2026-04-01 09:21:37.232 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=09:21:37.232
2026-04-01 09:21:37.285 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=52.21
2026-04-01 09:21:37.288 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=56.02 | totalMs=56.02
2026-04-01 09:21:40.937 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:40.937
2026-04-01 09:21:46.163 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=09:21:46.163
2026-04-01 09:21:46.220 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=56.22
2026-04-01 09:21:46.235 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=71.40 | totalMs=71.40
2026-04-01 09:21:46.235 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=09:21:46.235
2026-04-01 09:21:46.245 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.92
2026-04-01 09:21:46.248 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.95
2026-04-01 09:21:46.250 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-01 09:21:46.250 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=15.05 | totalMs=15.05
2026-04-01 09:21:48.887 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=09:21:48.887
2026-04-01 09:21:48.903 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=15.58
2026-04-01 09:21:48.906 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=19.03 | totalMs=19.03
2026-04-01 09:21:49.705 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:49.705
2026-04-01 09:22:18.892 | step 1 | route=IT_Ticket | empId=17712 | query called at=09:22:18.892
2026-04-01 09:22:18.926 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=34.25
2026-04-01 09:22:18.928 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-01 09:22:18.930 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-01 09:22:18.931 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-01 09:22:18.953 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_it_Ticket_Details | queryMs=21.66
2026-04-01 09:22:18.958 | step 2 | route=IT_Ticket | empId=17712 | query=VMS_Comp_login_proc | queryMs=4.67
2026-04-01 09:22:18.959 | step 3 | route=IT_Ticket | empId=17712 | apiMs=66.93 | totalMs=66.93
2026-04-01 09:22:18.959 | step 1 | route=IT_Ticket | empId=17712 | query called at=09:22:18.959
2026-04-01 09:22:18.977 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=17.31
2026-04-01 09:22:18.978 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-01 09:22:18.979 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-01 09:22:18.980 | step 3 | route=IT_Ticket | empId=17712 | apiMs=20.50 | totalMs=20.50
2026-04-01 09:22:27.980 | step 1 | route=IT_Ticket_Report | empId=17712 | query called at=09:22:27.980
2026-04-01 09:22:28.589 | step 2 | route=IT_Ticket_Report | empId=17712 | query=kpi_it_ticket_report_page_proc | queryMs=608.74
2026-04-01 09:22:28.590 | step 3 | route=IT_Ticket_Report | empId=17712 | apiMs=609.84 | totalMs=609.84
2026-04-01 09:22:29.245 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:22:29.245
2026-04-01 09:22:38.312 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=09:22:38.312
2026-04-01 09:22:38.329 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=16.33
2026-04-01 09:22:38.332 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=19.82 | totalMs=19.82
2026-04-01 09:22:39.012 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:22:39.012
2026-04-01 09:23:09.259 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=09:23:09.259
2026-04-01 09:23:09.276 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=15.99
2026-04-01 09:23:09.276 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=16.90 | totalMs=16.90
2026-04-01 09:23:09.858 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:23:09.858
2026-04-01 09:23:14.879 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:23:14.879
2026-04-01 09:23:39.244 | step 5 | route=dashboard | empId=GRA0237 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-01 09:36:35.715 | step 1 | route=IT_Ticket | empId=38722 | query called at=09:36:35.715
2026-04-01 09:36:35.765 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=49.19
2026-04-01 09:36:35.773 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=7.85
2026-04-01 09:36:35.778 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=4.04
2026-04-01 09:36:35.779 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-01 09:36:35.799 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=19.97
2026-04-01 09:36:35.812 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=12.25
2026-04-01 09:36:35.812 | step 3 | route=IT_Ticket | empId=38722 | apiMs=97.29 | totalMs=97.29
2026-04-01 09:36:35.813 | step 1 | route=IT_Ticket | empId=38722 | query called at=09:36:35.813
2026-04-01 09:36:35.838 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=25.17
2026-04-01 09:36:35.844 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=4.97
2026-04-01 09:36:35.845 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 09:36:35.845 | step 3 | route=IT_Ticket | empId=38722 | apiMs=32.51 | totalMs=32.51
2026-04-01 09:37:05.398 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=09:37:05.398
2026-04-01 09:37:05.715 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=316.6
2026-04-01 09:37:05.718 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=320.03 | totalMs=320.03
2026-04-01 09:37:08.409 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=09:37:08.409
2026-04-01 09:37:08.420 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-04-01 09:37:08.420 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=11.64 | totalMs=11.64
2026-04-01 09:39:38.768 | step 1 | route=IT_TicketPost | empId=38722 | query called at=09:39:38.768
2026-04-01 09:39:38.779 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-04-01 09:39:38.779 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=11.50 | totalMs=11.50
2026-04-01 09:39:38.780 | step 1 | route=IT_TicketPost | empId=38722 | query called at=09:39:38.780
2026-04-01 09:39:38.828 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=47.26
2026-04-01 09:39:38.830 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=49.84 | totalMs=49.84
2026-04-01 09:39:38.830 | step 1 | route=IT_TicketPost | empId=38722 | query called at=09:39:38.830
2026-04-01 09:39:38.832 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-01 09:39:38.833 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=2.42 | totalMs=2.42
2026-04-01 09:39:39.086 | step 1 | route=IT_Ticket | empId=38722 | query called at=09:39:39.086
2026-04-01 09:39:39.097 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-01 09:39:39.099 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-01 09:39:39.101 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-01 09:39:39.102 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-01 09:39:39.103 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-01 09:39:39.108 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=4.1
2026-04-01 09:39:39.108 | step 3 | route=IT_Ticket | empId=38722 | apiMs=22.07 | totalMs=22.07
2026-04-01 09:39:39.109 | step 1 | route=IT_Ticket | empId=38722 | query called at=09:39:39.109
2026-04-01 09:39:39.110 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 09:39:39.111 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-01 09:39:39.112 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-01 09:39:39.113 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.03 | totalMs=4.03
2026-04-01 09:41:15.274 | step 1 | route=IT_Ticket | empId=17712 | query called at=09:41:15.274
2026-04-01 09:41:15.285 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-01 09:41:15.287 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-01 09:41:15.288 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-01 09:41:15.290 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-01 09:41:15.292 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_it_Ticket_Details | queryMs=1.73
2026-04-01 09:41:15.294 | step 2 | route=IT_Ticket | empId=17712 | query=VMS_Comp_login_proc | queryMs=1.92
2026-04-01 09:41:15.295 | step 3 | route=IT_Ticket | empId=17712 | apiMs=20.15 | totalMs=20.15
2026-04-01 09:41:15.295 | step 1 | route=IT_Ticket | empId=17712 | query called at=09:41:15.295
2026-04-01 09:41:15.297 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-01 09:41:15.298 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-01 09:41:15.300 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-01 09:41:15.300 | step 3 | route=IT_Ticket | empId=17712 | apiMs=5.08 | totalMs=5.08
2026-04-01 09:41:26.617 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=09:41:26.617
2026-04-01 09:41:26.675 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=57.75
2026-04-01 09:41:26.678 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=61.42 | totalMs=61.42
2026-04-01 09:41:27.210 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:41:27.210
2026-04-01 09:41:30.339 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=09:41:30.339
2026-04-01 09:41:30.415 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=73.21
2026-04-01 09:41:30.420 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=81.06 | totalMs=81.06
2026-04-01 09:41:30.421 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=09:41:30.421
2026-04-01 09:41:30.423 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-01 09:41:30.425 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-01 09:41:30.426 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-01 09:41:30.426 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=5.58 | totalMs=5.58
2026-04-01 09:41:30.666 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=09:41:30.666
2026-04-01 09:41:30.690 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=23.65
2026-04-01 09:41:30.691 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=24.62 | totalMs=24.62
2026-04-01 09:41:31.170 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:41:31.170
2026-04-01 09:49:49.227 | step 1 | route=IT_Ticket | empId=60083 | query called at=09:49:49.227
2026-04-01 09:49:49.245 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=16.75
2026-04-01 09:49:49.253 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=7.77
2026-04-01 09:49:49.261 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-04-01 09:49:49.270 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-04-01 09:49:49.278 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=8.1
2026-04-01 09:49:49.289 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=10.38
2026-04-01 09:49:49.289 | step 3 | route=IT_Ticket | empId=60083 | apiMs=61.84 | totalMs=61.84
2026-04-01 09:49:49.290 | step 1 | route=IT_Ticket | empId=60083 | query called at=09:49:49.290
2026-04-01 09:49:49.297 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=7.32
2026-04-01 09:49:49.306 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-01 09:49:49.314 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-04-01 09:49:49.314 | step 3 | route=IT_Ticket | empId=60083 | apiMs=24.83 | totalMs=24.83
2026-04-01 09:50:01.340 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=09:50:01.340
2026-04-01 09:50:01.609 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=268.43
2026-04-01 09:50:01.610 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=269.57 | totalMs=269.57
2026-04-01 09:50:03.329 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=09:50:03.329
2026-04-01 09:50:03.341 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=11.54
2026-04-01 09:50:03.345 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=15.27 | totalMs=15.27
2026-04-01 09:51:02.977 | step 1 | route=IT_TicketPost | empId=60083 | query called at=09:51:02.977
2026-04-01 09:51:02.988 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-04-01 09:51:02.991 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=13.78 | totalMs=13.78
2026-04-01 09:51:02.994 | step 1 | route=IT_TicketPost | empId=60083 | query called at=09:51:02.994
2026-04-01 09:51:04.353 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=1356.65
2026-04-01 09:51:04.723 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=1,728.66 | totalMs=1,728.66
2026-04-01 09:51:04.726 | step 1 | route=IT_TicketPost | empId=60083 | query called at=09:51:04.726
2026-04-01 09:51:04.731 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-01 09:51:04.734 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=7.28 | totalMs=7.28
2026-04-01 09:51:04.959 | step 1 | route=IT_Ticket | empId=60083 | query called at=09:51:04.959
2026-04-01 09:51:04.973 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=12.81
2026-04-01 09:51:04.974 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-01 09:51:04.976 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-01 09:51:04.977 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-01 09:51:04.978 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-01 09:51:04.982 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=3.6
2026-04-01 09:51:04.982 | step 3 | route=IT_Ticket | empId=60083 | apiMs=22.81 | totalMs=22.81
2026-04-01 09:51:04.983 | step 1 | route=IT_Ticket | empId=60083 | query called at=09:51:04.983
2026-04-01 09:51:04.984 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-01 09:51:04.986 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-01 09:51:04.987 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-01 09:51:04.987 | step 3 | route=IT_Ticket | empId=60083 | apiMs=4.36 | totalMs=4.36
2026-04-01 09:58:53.583 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:58:53.583
2026-04-01 09:58:53.617 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=33.17
2026-04-01 09:58:53.619 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-01 09:58:53.620 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-01 09:58:53.622 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 09:58:53.644 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=21.82
2026-04-01 09:58:53.650 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=5.34
2026-04-01 09:58:53.650 | step 3 | route=IT_Ticket | empId=48116 | apiMs=66.85 | totalMs=66.85
2026-04-01 09:58:53.651 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:58:53.651
2026-04-01 09:58:53.668 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=16.84
2026-04-01 09:58:53.669 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-01 09:58:53.670 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-01 09:58:53.671 | step 3 | route=IT_Ticket | empId=48116 | apiMs=20.10 | totalMs=20.10
2026-04-01 09:59:00.269 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=09:59:00.269
2026-04-01 09:59:00.575 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=304.78
2026-04-01 09:59:00.575 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=305.82 | totalMs=305.82
2026-04-01 09:59:01.977 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=09:59:01.977
2026-04-01 09:59:01.991 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-04-01 09:59:01.994 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=17.29 | totalMs=17.29
2026-04-01 09:59:23.596 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:59:23.596
2026-04-01 09:59:23.607 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-01 09:59:23.610 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=13.71 | totalMs=13.71
2026-04-01 09:59:23.613 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:59:23.613
2026-04-01 09:59:23.686 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=70.22
2026-04-01 09:59:23.717 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=104.15 | totalMs=104.15
2026-04-01 09:59:23.717 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:59:23.717
2026-04-01 09:59:23.720 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.02
2026-04-01 09:59:23.720 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.86 | totalMs=2.86
2026-04-01 09:59:26.743 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:59:26.743
2026-04-01 09:59:26.756 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-01 09:59:26.761 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.59
2026-04-01 09:59:26.763 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-01 09:59:26.764 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-01 09:59:26.766 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=2.07
2026-04-01 09:59:26.772 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=5.46
2026-04-01 09:59:26.772 | step 3 | route=IT_Ticket | empId=48116 | apiMs=29.41 | totalMs=29.41
2026-04-01 09:59:26.773 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:59:26.773
2026-04-01 09:59:26.774 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-01 09:59:26.776 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-01 09:59:26.777 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-01 09:59:26.777 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.11 | totalMs=4.11
2026-04-01 10:10:01.637 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:10:01.637
2026-04-01 10:10:01.681 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=42.93
2026-04-01 10:10:01.681 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=44.14 | totalMs=44.14
2026-04-01 10:10:02.881 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:10:02.881
2026-04-01 10:10:06.019 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:10:06.019
2026-04-01 10:10:06.067 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=45.22
2026-04-01 10:10:06.072 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=52.56 | totalMs=52.56
2026-04-01 10:10:06.072 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:10:06.072
2026-04-01 10:10:06.092 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.32
2026-04-01 10:10:06.093 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-01 10:10:06.095 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-04-01 10:10:06.095 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=22.78 | totalMs=22.78
2026-04-01 10:10:08.526 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:10:08.526
2026-04-01 10:10:08.550 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=23.93
2026-04-01 10:10:08.553 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=27.60 | totalMs=27.60
2026-04-01 10:10:09.110 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:10:09.110
2026-04-01 10:21:46.240 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:21:46.240
2026-04-01 10:21:46.280 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=38.8
2026-04-01 10:21:46.288 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=7.76
2026-04-01 10:21:46.296 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=7.85
2026-04-01 10:21:46.308 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-04-01 10:21:46.335 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=26.56
2026-04-01 10:21:46.346 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=10.69
2026-04-01 10:21:46.346 | step 3 | route=IT_Ticket | empId=35970 | apiMs=105.98 | totalMs=105.98
2026-04-01 10:21:46.347 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:21:46.347
2026-04-01 10:21:46.370 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=23.05
2026-04-01 10:21:46.379 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-04-01 10:21:46.391 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=12.05
2026-04-01 10:21:46.391 | step 3 | route=IT_Ticket | empId=35970 | apiMs=44.69 | totalMs=44.69
2026-04-01 10:21:52.308 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=10:21:52.308
2026-04-01 10:21:52.745 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=435.64
2026-04-01 10:21:52.748 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=439.33 | totalMs=439.33
2026-04-01 10:21:54.748 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=10:21:54.748
2026-04-01 10:21:54.759 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-04-01 10:21:54.762 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=14.25 | totalMs=14.25
2026-04-01 10:23:20.625 | step 1 | route=IT_TicketPost | empId=35970 | query called at=10:23:20.625
2026-04-01 10:23:20.636 | step 2 | route=IT_TicketPost | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-01 10:23:20.639 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=14.11 | totalMs=14.11
2026-04-01 10:23:20.642 | step 1 | route=IT_TicketPost | empId=35970 | query called at=10:23:20.642
2026-04-01 10:23:21.680 | step 2 | route=IT_TicketPost | empId=35970 | query=IT_Ticket_Save_SPOC | queryMs=1034.74
2026-04-01 10:23:21.923 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=1,280.99 | totalMs=1,280.99
2026-04-01 10:23:21.924 | step 1 | route=IT_TicketPost | empId=35970 | query called at=10:23:21.924
2026-04-01 10:23:21.926 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-01 10:23:21.926 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=2.66 | totalMs=2.66
2026-04-01 10:23:21.927 | step 1 | route=IT_TicketPost | empId=35970 | query called at=10:23:21.927
2026-04-01 10:23:21.928 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-01 10:23:21.928 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=1.76 | totalMs=1.76
2026-04-01 10:23:22.153 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:23:22.153
2026-04-01 10:23:22.164 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-01 10:23:22.166 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-01 10:23:22.167 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-01 10:23:22.168 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-01 10:23:22.170 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.5
2026-04-01 10:23:22.176 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=5.68
2026-04-01 10:23:22.177 | step 3 | route=IT_Ticket | empId=35970 | apiMs=23.22 | totalMs=23.22
2026-04-01 10:23:22.177 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:23:22.177
2026-04-01 10:23:22.178 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-01 10:23:22.180 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-01 10:23:22.181 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-01 10:23:22.181 | step 3 | route=IT_Ticket | empId=35970 | apiMs=3.85 | totalMs=3.85
2026-04-01 10:24:00.185 | step 1 | route=IT_Ticket_Report | empId=41060 | query called at=10:24:00.185
2026-04-01 10:24:00.563 | step 2 | route=IT_Ticket_Report | empId=41060 | query=kpi_it_ticket_report_page_proc | queryMs=377.14
2026-04-01 10:24:00.563 | step 3 | route=IT_Ticket_Report | empId=41060 | apiMs=378.24 | totalMs=378.24
2026-04-01 10:24:01.646 | step 4 | route=pageRenderd | empId=41060 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:24:01.646
2026-04-01 10:24:03.243 | step 1 | route=IT_Ticket | empId=41060 | query called at=10:24:03.243
2026-04-01 10:24:03.256 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-01 10:24:03.260 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-01 10:24:03.261 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 10:24:03.263 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-01 10:24:03.264 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-01 10:24:03.268 | step 2 | route=IT_Ticket | empId=41060 | query=VMS_Comp_login_proc | queryMs=3.25
2026-04-01 10:24:03.268 | step 3 | route=IT_Ticket | empId=41060 | apiMs=25.22 | totalMs=25.22
2026-04-01 10:24:03.269 | step 1 | route=IT_Ticket | empId=41060 | query called at=10:24:03.269
2026-04-01 10:24:03.270 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-01 10:24:03.271 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-01 10:24:03.272 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-01 10:24:03.272 | step 3 | route=IT_Ticket | empId=41060 | apiMs=3.79 | totalMs=3.79
2026-04-01 10:24:20.695 | step 1 | route=IT_Ticket | empId=50239 | query called at=10:24:20.695
2026-04-01 10:24:20.705 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-01 10:24:20.707 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-01 10:24:20.708 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-01 10:24:20.710 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-01 10:24:20.711 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-01 10:24:20.713 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=1.83
2026-04-01 10:24:20.714 | step 3 | route=IT_Ticket | empId=50239 | apiMs=18.91 | totalMs=18.91
2026-04-01 10:24:20.714 | step 1 | route=IT_Ticket | empId=50239 | query called at=10:24:20.714
2026-04-01 10:24:20.716 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-01 10:24:20.717 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-01 10:24:20.718 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-01 10:24:20.718 | step 3 | route=IT_Ticket | empId=50239 | apiMs=4.29 | totalMs=4.29
2026-04-01 10:24:31.062 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50239 | query called at=10:24:31.062
2026-04-01 10:24:31.175 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=112.14
2026-04-01 10:24:31.175 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50239 | apiMs=113.14 | totalMs=113.14
2026-04-01 10:24:32.541 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query called at=10:24:32.541
2026-04-01 10:24:32.553 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=11.59
2026-04-01 10:24:32.554 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50239 | apiMs=12.41 | totalMs=12.41
2026-04-01 10:24:44.752 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41060 | query called at=10:24:44.752
2026-04-01 10:24:45.060 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=306.84
2026-04-01 10:24:45.060 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41060 | apiMs=307.70 | totalMs=307.70
2026-04-01 10:24:47.412 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41060 | query called at=10:24:47.412
2026-04-01 10:24:47.422 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-01 10:24:47.422 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41060 | apiMs=10.74 | totalMs=10.74
2026-04-01 10:25:22.799 | step 1 | route=IT_TicketPost | empId=50239 | query called at=10:25:22.799
2026-04-01 10:25:22.813 | step 2 | route=IT_TicketPost | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=14.07
2026-04-01 10:25:22.816 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=17.60 | totalMs=17.60
2026-04-01 10:25:22.819 | step 1 | route=IT_TicketPost | empId=50239 | query called at=10:25:22.819
2026-04-01 10:25:22.825 | step 2 | route=IT_TicketPost | empId=50239 | query=IT_Ticket_Save_SPOC | queryMs=2.99
2026-04-01 10:25:22.827 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=7.58 | totalMs=7.58
2026-04-01 10:25:22.827 | step 1 | route=IT_TicketPost | empId=50239 | query called at=10:25:22.827
2026-04-01 10:25:22.829 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-01 10:25:22.829 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=2.20 | totalMs=2.20
2026-04-01 10:25:23.051 | step 1 | route=IT_Ticket | empId=50239 | query called at=10:25:23.051
2026-04-01 10:25:23.061 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-01 10:25:23.063 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-01 10:25:23.064 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-01 10:25:23.066 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-01 10:25:23.068 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-01 10:25:23.070 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=2.1
2026-04-01 10:25:23.071 | step 3 | route=IT_Ticket | empId=50239 | apiMs=19.60 | totalMs=19.60
2026-04-01 10:25:23.071 | step 1 | route=IT_Ticket | empId=50239 | query called at=10:25:23.071
2026-04-01 10:25:23.073 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-01 10:25:23.074 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 10:25:23.076 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-01 10:25:23.076 | step 3 | route=IT_Ticket | empId=50239 | apiMs=4.75 | totalMs=4.75
2026-04-01 10:25:27.653 | step 1 | route=IT_TicketPost | empId=41060 | query called at=10:25:27.653
2026-04-01 10:25:27.663 | step 2 | route=IT_TicketPost | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-04-01 10:25:27.664 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=10.70 | totalMs=10.70
2026-04-01 10:25:27.664 | step 1 | route=IT_TicketPost | empId=41060 | query called at=10:25:27.664
2026-04-01 10:25:27.682 | step 2 | route=IT_TicketPost | empId=41060 | query=IT_Ticket_Save_SPOC | queryMs=17.86
2026-04-01 10:25:27.685 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=20.43 | totalMs=20.43
2026-04-01 10:25:27.685 | step 1 | route=IT_TicketPost | empId=41060 | query called at=10:25:27.685
2026-04-01 10:25:27.687 | step 2 | route=IT_TicketPost | empId=41060 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-01 10:25:27.687 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=2.09 | totalMs=2.09
2026-04-01 10:25:29.597 | step 1 | route=IT_Ticket | empId=41060 | query called at=10:25:29.597
2026-04-01 10:25:29.607 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-04-01 10:25:29.608 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 10:25:29.610 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-01 10:25:29.611 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-01 10:25:29.612 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-01 10:25:29.614 | step 2 | route=IT_Ticket | empId=41060 | query=VMS_Comp_login_proc | queryMs=1.54
2026-04-01 10:25:29.615 | step 3 | route=IT_Ticket | empId=41060 | apiMs=17.84 | totalMs=17.84
2026-04-01 10:25:29.615 | step 1 | route=IT_Ticket | empId=41060 | query called at=10:25:29.615
2026-04-01 10:25:29.617 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-01 10:25:29.618 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-01 10:25:29.619 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-01 10:25:29.620 | step 3 | route=IT_Ticket | empId=41060 | apiMs=4.27 | totalMs=4.27
2026-04-01 10:25:54.849 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50239 | query called at=10:25:54.849
2026-04-01 10:25:55.116 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=265.58
2026-04-01 10:25:55.119 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50239 | apiMs=269.59 | totalMs=269.59
2026-04-01 10:25:56.439 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query called at=10:25:56.439
2026-04-01 10:25:56.450 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-04-01 10:25:56.454 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50239 | apiMs=14.98 | totalMs=14.98
2026-04-01 10:26:30.210 | step 1 | route=IT_TicketPost | empId=50239 | query called at=10:26:30.210
2026-04-01 10:26:30.220 | step 2 | route=IT_TicketPost | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-01 10:26:30.221 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=11.04 | totalMs=11.04
2026-04-01 10:26:30.221 | step 1 | route=IT_TicketPost | empId=50239 | query called at=10:26:30.221
2026-04-01 10:26:30.396 | step 2 | route=IT_TicketPost | empId=50239 | query=IT_Ticket_Save_SPOC | queryMs=174.02
2026-04-01 10:26:30.398 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=176.77 | totalMs=176.77
2026-04-01 10:26:30.398 | step 1 | route=IT_TicketPost | empId=50239 | query called at=10:26:30.398
2026-04-01 10:26:30.400 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-01 10:26:30.401 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=2.33 | totalMs=2.33
2026-04-01 10:26:30.628 | step 1 | route=IT_Ticket | empId=50239 | query called at=10:26:30.628
2026-04-01 10:26:30.639 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-04-01 10:26:30.641 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.96
2026-04-01 10:26:30.643 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-01 10:26:30.645 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-01 10:26:30.646 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-01 10:26:30.649 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=2.27
2026-04-01 10:26:30.649 | step 3 | route=IT_Ticket | empId=50239 | apiMs=21.14 | totalMs=21.14
2026-04-01 10:26:30.650 | step 1 | route=IT_Ticket | empId=50239 | query called at=10:26:30.650
2026-04-01 10:26:30.651 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-01 10:26:30.653 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-01 10:26:30.654 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-01 10:26:30.655 | step 3 | route=IT_Ticket | empId=50239 | apiMs=5.05 | totalMs=5.05
2026-04-01 10:26:51.375 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=10:26:51.375
2026-04-01 10:26:51.418 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=42.47
2026-04-01 10:26:51.419 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=43.45 | totalMs=43.45
2026-04-01 10:26:51.999 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:26:51.999
2026-04-01 10:26:59.880 | step 1 | route=SPOC_Entry_Save | empId=40107 | query called at=10:26:59.880
2026-04-01 10:26:59.955 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=IT_Ticket_Update_SPOC | queryMs=75.12
2026-04-01 10:26:59.960 | step 3 | route=SPOC_Entry_Save | empId=40107 | apiMs=80.36 | totalMs=80.36
2026-04-01 10:26:59.963 | step 1 | route=SPOC_Entry_Save | empId=40107 | query called at=10:26:59.963
2026-04-01 10:26:59.967 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-01 10:26:59.968 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-01 10:26:59.970 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-01 10:26:59.970 | step 3 | route=SPOC_Entry_Save | empId=40107 | apiMs=7.06 | totalMs=7.06
2026-04-01 10:27:03.713 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=10:27:03.713
2026-04-01 10:27:03.729 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=15.64
2026-04-01 10:27:03.732 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=19.85 | totalMs=19.85
2026-04-01 10:27:04.401 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:27:04.401
2026-04-01 10:32:09.477 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=10:32:09.477
2026-04-01 10:32:09.498 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=20.24
2026-04-01 10:32:09.499 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=21.33 | totalMs=21.33
2026-04-01 10:32:09.847 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:32:09.847
2026-04-01 10:35:49.284 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=10:35:49.284
2026-04-01 10:35:49.687 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=402.63
2026-04-01 10:35:49.793 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=1.76
2026-04-01 10:35:49.849 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=565.59 | totalMs=565.59
2026-04-01 10:35:49.940 | step 5 | route=SPOC_Entry_Save | empId=46685 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (50239, 7, Entry correction, 1, 27, 34950, 2026-04-01).
2026-04-01 10:35:50.166 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=10:35:50.166
2026-04-01 10:35:50.189 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=19.6
2026-04-01 10:35:50.191 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=25.03 | totalMs=25.03
2026-04-01 10:35:50.596 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:50.596
2026-04-01 10:36:05.523 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:36:05.523
2026-04-01 10:36:05.557 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=33.19
2026-04-01 10:36:05.559 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-01 10:36:05.560 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-01 10:36:05.562 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-01 10:36:05.583 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=21.29
2026-04-01 10:36:05.586 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=2.11
2026-04-01 10:36:05.586 | step 3 | route=IT_Ticket | empId=35970 | apiMs=62.92 | totalMs=62.92
2026-04-01 10:36:05.587 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:36:05.587
2026-04-01 10:36:05.605 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=17.2
2026-04-01 10:36:05.606 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-01 10:36:05.607 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-01 10:36:05.608 | step 3 | route=IT_Ticket | empId=35970 | apiMs=21.10 | totalMs=21.10
2026-04-01 10:36:44.695 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=10:36:44.695
2026-04-01 10:36:45.171 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=475.18
2026-04-01 10:36:45.174 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=478.47 | totalMs=478.47
2026-04-01 10:36:53.678 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=10:36:53.678
2026-04-01 10:36:53.695 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=15.93
2026-04-01 10:36:53.696 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=17.16 | totalMs=17.16
2026-04-01 10:38:25.932 | step 1 | route=IT_TicketPost | empId=35970 | query called at=10:38:25.932
2026-04-01 10:38:25.943 | step 2 | route=IT_TicketPost | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-01 10:38:25.946 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=13.68 | totalMs=13.68
2026-04-01 10:38:25.948 | step 1 | route=IT_TicketPost | empId=35970 | query called at=10:38:25.948
2026-04-01 10:38:25.985 | step 2 | route=IT_TicketPost | empId=35970 | query=IT_Ticket_Save_SPOC | queryMs=34.11
2026-04-01 10:38:25.990 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=41.95 | totalMs=41.95
2026-04-01 10:38:25.991 | step 1 | route=IT_TicketPost | empId=35970 | query called at=10:38:25.991
2026-04-01 10:38:25.994 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.7
2026-04-01 10:38:25.994 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=3.54 | totalMs=3.54
2026-04-01 10:38:26.217 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:38:26.217
2026-04-01 10:38:26.228 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-04-01 10:38:26.230 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-04-01 10:38:26.232 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-01 10:38:26.233 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-01 10:38:26.261 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=28.05
2026-04-01 10:38:26.263 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=1.62
2026-04-01 10:38:26.264 | step 3 | route=IT_Ticket | empId=35970 | apiMs=46.75 | totalMs=46.75
2026-04-01 10:38:26.264 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:38:26.264
2026-04-01 10:38:26.269 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=4.66
2026-04-01 10:38:26.270 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 10:38:26.272 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-01 10:38:26.272 | step 3 | route=IT_Ticket | empId=35970 | apiMs=7.83 | totalMs=7.83
2026-04-01 10:39:02.315 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=10:39:02.315
2026-04-01 10:39:02.335 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=19.25
2026-04-01 10:39:02.337 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=21.66 | totalMs=21.66
2026-04-01 10:39:02.339 | step 5 | route=SPOC_Entry_Save | empId=46685 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (50239, 7, Entry correction, 1, 27, 34950, 2026-04-01).
2026-04-01 10:39:02.559 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=10:39:02.559
2026-04-01 10:39:02.607 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=47.37
2026-04-01 10:39:02.607 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=48.23 | totalMs=48.23
2026-04-01 10:39:02.931 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:02.931
2026-04-01 10:39:05.671 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=10:39:05.671
2026-04-01 10:39:05.704 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=31.91
2026-04-01 10:39:05.707 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=35.07 | totalMs=35.07
2026-04-01 10:39:06.042 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:06.042
2026-04-01 10:39:10.730 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=10:39:10.730
2026-04-01 10:39:10.742 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=11.02
2026-04-01 10:39:10.746 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=15.93 | totalMs=15.93
2026-04-01 10:39:10.750 | step 5 | route=SPOC_Entry_Save | empId=46685 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (50239, 7, Entry correction, 1, 27, 34950, 2026-04-01).
2026-04-01 10:39:10.971 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=10:39:10.971
2026-04-01 10:39:10.993 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=21.14
2026-04-01 10:39:10.993 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=22.00 | totalMs=22.00
2026-04-01 10:39:11.317 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:11.317
2026-04-01 10:39:37.748 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=10:39:37.748
2026-04-01 10:39:37.769 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=21
2026-04-01 10:39:37.772 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=24.63 | totalMs=24.63
2026-04-01 10:39:38.134 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:38.134
2026-04-01 10:39:42.296 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=10:39:42.296
2026-04-01 10:39:42.308 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=10.8
2026-04-01 10:39:42.312 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=15.61 | totalMs=15.61
2026-04-01 10:39:42.316 | step 5 | route=SPOC_Entry_Save | empId=46685 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (50239, 7, Entry correction, 1, 27, 34950, 2026-04-01).
2026-04-01 10:39:42.537 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=10:39:42.537
2026-04-01 10:39:42.559 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=20.86
2026-04-01 10:39:42.559 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=21.69 | totalMs=21.69
2026-04-01 10:39:42.894 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:42.894
2026-04-01 10:39:50.328 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=10:39:50.328
2026-04-01 10:39:50.339 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=10.74
2026-04-01 10:39:50.344 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=15.61 | totalMs=15.61
2026-04-01 10:39:50.348 | step 5 | route=SPOC_Entry_Save | empId=46685 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (50239, 7, Entry correction, 1, 27, 34950, 2026-04-01).
2026-04-01 10:39:50.569 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=10:39:50.569
2026-04-01 10:39:50.590 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=20.44
2026-04-01 10:39:50.590 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=21.33 | totalMs=21.33
2026-04-01 10:39:50.923 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:39:50.923
2026-04-01 10:41:41.247 | step 5 | route=dashboard | empId=GRL1258 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-01 10:52:23.218 | step 5 | route=dashboard | empId=GGA0960 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-01 10:53:52.968 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:53:52.968
2026-04-01 10:53:53.002 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=32.97
2026-04-01 10:53:53.006 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-01 10:53:53.010 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-01 10:53:53.013 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-01 10:53:53.036 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=21.9
2026-04-01 10:53:53.042 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=5.67
2026-04-01 10:53:53.042 | step 3 | route=IT_Ticket | empId=43200 | apiMs=74.01 | totalMs=74.01
2026-04-01 10:53:53.043 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:53:53.043
2026-04-01 10:53:53.060 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=16.8
2026-04-01 10:53:53.061 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-01 10:53:53.062 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-01 10:53:53.062 | step 3 | route=IT_Ticket | empId=43200 | apiMs=19.55 | totalMs=19.55
2026-04-01 10:54:04.216 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=10:54:04.216
2026-04-01 10:54:04.271 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=54.61
2026-04-01 10:54:04.274 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=58.34 | totalMs=58.34
2026-04-01 10:54:14.954 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=10:54:14.954
2026-04-01 10:54:14.984 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=30.02
2026-04-01 10:54:14.987 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=33.22 | totalMs=33.22
2026-04-01 10:55:39.179 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:55:39.179
2026-04-01 10:55:39.201 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=21.15
2026-04-01 10:55:39.202 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=22.16 | totalMs=22.16
2026-04-01 10:55:39.202 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:55:39.202
2026-04-01 10:55:39.219 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=16.79
2026-04-01 10:55:39.222 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=20.14 | totalMs=20.14
2026-04-01 10:55:39.223 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:55:39.223
2026-04-01 10:55:39.224 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-01 10:55:39.225 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.14 | totalMs=2.14
2026-04-01 10:55:39.225 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:55:39.225
2026-04-01 10:55:39.227 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-01 10:55:39.227 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.92 | totalMs=1.92
2026-04-01 10:55:40.367 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:55:40.367
2026-04-01 10:55:40.377 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-01 10:55:40.379 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-01 10:55:40.381 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-01 10:55:40.382 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-01 10:55:40.384 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-01 10:55:40.389 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=5.06
2026-04-01 10:55:40.390 | step 3 | route=IT_Ticket | empId=43200 | apiMs=22.51 | totalMs=22.51
2026-04-01 10:55:40.390 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:55:40.390
2026-04-01 10:55:40.392 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-01 10:55:40.394 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-01 10:55:40.395 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-01 10:55:40.395 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.94 | totalMs=4.94
2026-04-01 11:12:37.947 | step 1 | route=HW_Ticket_Report | empId=44475 | query called at=11:12:37.947
2026-04-01 11:12:38.009 | step 2 | route=HW_Ticket_Report | empId=44475 | query=hw_ticket_report_kpi_proc | queryMs=61.47
2026-04-01 11:12:38.010 | step 3 | route=HW_Ticket_Report | empId=44475 | apiMs=62.44 | totalMs=62.44
2026-04-01 11:12:38.410 | step 4 | route=pageRenderd | empId=44475 | Page=HW TICKET REPORT | page fully loaded at : 11:12:38.410
2026-04-01 11:12:56.024 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:12:56.024
2026-04-01 11:12:56.054 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=28.75
2026-04-01 11:12:56.055 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-01 11:12:56.056 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-01 11:12:56.058 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-01 11:12:56.075 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_it_Ticket_Details | queryMs=16.85
2026-04-01 11:12:56.080 | step 2 | route=IT_Ticket | empId=44475 | query=VMS_Comp_login_proc | queryMs=4.96
2026-04-01 11:12:56.080 | step 3 | route=IT_Ticket | empId=44475 | apiMs=55.98 | totalMs=55.98
2026-04-01 11:12:56.081 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:12:56.081
2026-04-01 11:12:56.114 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=32.56
2026-04-01 11:12:56.115 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-01 11:12:56.116 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-01 11:12:56.116 | step 3 | route=IT_Ticket | empId=44475 | apiMs=35.35 | totalMs=35.35
2026-04-01 11:13:53.433 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:13:53.433
2026-04-01 11:13:53.444 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-01 11:13:53.446 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-01 11:13:53.447 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-01 11:13:53.449 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-01 11:13:53.450 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-01 11:13:53.456 | step 2 | route=IT_Ticket | empId=44475 | query=VMS_Comp_login_proc | queryMs=5.4
2026-04-01 11:13:53.456 | step 3 | route=IT_Ticket | empId=44475 | apiMs=23.26 | totalMs=23.26
2026-04-01 11:13:53.457 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:13:53.457
2026-04-01 11:13:53.459 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-01 11:13:53.460 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 11:13:53.461 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-01 11:13:53.462 | step 3 | route=IT_Ticket | empId=44475 | apiMs=4.67 | totalMs=4.67
2026-04-01 11:14:40.287 | step 1 | route=HW_TicketFun | empId= | query called at=11:14:40.287
2026-04-01 11:14:40.298 | step 2 | route=HW_TicketFun | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=10.52
2026-04-01 11:14:40.299 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.71 | totalMs=11.71
2026-04-01 11:15:22.214 | step 1 | route=HW_TicketPost | empId=44475 | query called at=11:15:22.214
2026-04-01 11:15:22.242 | step 2 | route=HW_TicketPost | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=27.37
2026-04-01 11:15:22.242 | step 3 | route=HW_TicketPost | empId=44475 | apiMs=28.50 | totalMs=28.50
2026-04-01 11:15:22.243 | step 1 | route=HW_TicketPost | empId=44475 | query called at=11:15:22.243
2026-04-01 11:15:22.245 | step 2 | route=HW_TicketPost | empId=44475 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-01 11:15:22.245 | step 3 | route=HW_TicketPost | empId=44475 | apiMs=2.08 | totalMs=2.08
2026-04-01 11:15:22.246 | step 1 | route=HW_TicketPost | empId=44475 | query called at=11:15:22.246
2026-04-01 11:15:22.247 | step 2 | route=HW_TicketPost | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-01 11:15:22.248 | step 3 | route=HW_TicketPost | empId=44475 | apiMs=2.03 | totalMs=2.03
2026-04-01 11:15:22.248 | step 1 | route=HW_TicketPost | empId=44475 | query called at=11:15:22.248
2026-04-01 11:15:22.310 | step 2 | route=HW_TicketPost | empId=44475 | query=hw_ticket_save_proc_kpi | queryMs=60.96
2026-04-01 11:15:22.314 | step 3 | route=HW_TicketPost | empId=44475 | apiMs=65.45 | totalMs=65.45
2026-04-01 11:15:24.154 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:15:24.154
2026-04-01 11:15:24.164 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-01 11:15:24.168 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-01 11:15:24.172 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 11:15:24.174 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 11:15:24.175 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-01 11:15:24.181 | step 2 | route=IT_Ticket | empId=44475 | query=VMS_Comp_login_proc | queryMs=5.4
2026-04-01 11:15:24.181 | step 3 | route=IT_Ticket | empId=44475 | apiMs=27.33 | totalMs=27.33
2026-04-01 11:15:24.182 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:15:24.182
2026-04-01 11:15:24.184 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-01 11:15:24.185 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-01 11:15:24.186 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-01 11:15:24.187 | step 3 | route=IT_Ticket | empId=44475 | apiMs=4.72 | totalMs=4.72
2026-04-01 11:17:21.766 | step 5 | route=dashboard | empId=GPM0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-01 11:38:40.440 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:38:40.440
2026-04-01 11:38:40.474 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=33.55
2026-04-01 11:38:40.478 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-01 11:38:40.482 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-01 11:38:40.486 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 11:38:40.508 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=21.69
2026-04-01 11:38:40.513 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=5.25
2026-04-01 11:38:40.514 | step 3 | route=IT_Ticket | empId=41061 | apiMs=73.98 | totalMs=73.98
2026-04-01 11:38:40.514 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:38:40.514
2026-04-01 11:38:40.531 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=16.78
2026-04-01 11:38:40.533 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-01 11:38:40.534 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-01 11:38:40.534 | step 3 | route=IT_Ticket | empId=41061 | apiMs=20.15 | totalMs=20.15
2026-04-01 11:38:47.305 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=11:38:47.305
2026-04-01 11:38:47.491 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=185.96
2026-04-01 11:38:47.494 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=189.64 | totalMs=189.64
2026-04-01 11:39:01.434 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=11:39:01.434
2026-04-01 11:39:01.454 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=19.53
2026-04-01 11:39:01.457 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=23.14 | totalMs=23.14
2026-04-01 11:39:57.390 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:39:57.390
2026-04-01 11:39:57.409 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=18.09
2026-04-01 11:39:57.412 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=21.68 | totalMs=21.68
2026-04-01 11:39:57.414 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:39:57.414
2026-04-01 11:39:57.476 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=59.01
2026-04-01 11:39:57.489 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=75.19 | totalMs=75.19
2026-04-01 11:39:57.490 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:39:57.490
2026-04-01 11:39:57.498 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.07
2026-04-01 11:39:57.498 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=8.77 | totalMs=8.77
2026-04-01 11:39:57.499 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:39:57.499
2026-04-01 11:39:57.506 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.08
2026-04-01 11:39:57.507 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=7.78 | totalMs=7.78
2026-04-01 11:39:59.529 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:39:59.529
2026-04-01 11:39:59.539 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-04-01 11:39:59.542 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-01 11:39:59.546 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-01 11:39:59.547 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-01 11:39:59.548 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-04-01 11:39:59.552 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=3.14
2026-04-01 11:39:59.552 | step 3 | route=IT_Ticket | empId=41061 | apiMs=23.32 | totalMs=23.32
2026-04-01 11:39:59.553 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:39:59.553
2026-04-01 11:39:59.554 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-01 11:39:59.555 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-01 11:39:59.557 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-01 11:39:59.557 | step 3 | route=IT_Ticket | empId=41061 | apiMs=4.00 | totalMs=4.00
2026-04-01 11:42:06.160 | step 1 | route=IT_Ticket | empId=4991 | query called at=11:42:06.160
2026-04-01 11:42:06.170 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-01 11:42:06.172 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-01 11:42:06.173 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-01 11:42:06.175 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-01 11:42:06.177 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-01 11:42:06.183 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=5.67
2026-04-01 11:42:06.183 | step 3 | route=IT_Ticket | empId=4991 | apiMs=23.32 | totalMs=23.32
2026-04-01 11:42:06.184 | step 1 | route=IT_Ticket | empId=4991 | query called at=11:42:06.184
2026-04-01 11:42:06.185 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-01 11:42:06.187 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-01 11:42:06.188 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-01 11:42:06.188 | step 3 | route=IT_Ticket | empId=4991 | apiMs=4.82 | totalMs=4.82
2026-04-01 11:42:24.573 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=11:42:24.573
2026-04-01 11:42:24.877 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=304.18
2026-04-01 11:42:24.880 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=307.75 | totalMs=307.75
2026-04-01 11:42:26.059 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=11:42:26.059
2026-04-01 11:42:26.069 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.07
2026-04-01 11:42:26.070 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=10.12 | totalMs=10.12
2026-04-01 11:43:11.086 | step 1 | route=IT_TicketPost | empId=4991 | query called at=11:43:11.086
2026-04-01 11:43:11.096 | step 2 | route=IT_TicketPost | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-04-01 11:43:11.097 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=10.80 | totalMs=10.80
2026-04-01 11:43:11.097 | step 1 | route=IT_TicketPost | empId=4991 | query called at=11:43:11.097
2026-04-01 11:43:11.130 | step 2 | route=IT_TicketPost | empId=4991 | query=IT_Ticket_Save_SPOC | queryMs=32.11
2026-04-01 11:43:11.131 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=33.93 | totalMs=33.93
2026-04-01 11:43:11.132 | step 1 | route=IT_TicketPost | empId=4991 | query called at=11:43:11.132
2026-04-01 11:43:11.133 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-01 11:43:11.134 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=2.08 | totalMs=2.08
2026-04-01 11:43:12.113 | step 5 | route=dashboard | empId=AKA0007 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-01 11:43:14.233 | step 1 | route=IT_Ticket | empId=4991 | query called at=11:43:14.233
2026-04-01 11:43:14.244 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-04-01 11:43:14.245 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-01 11:43:14.247 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-01 11:43:14.248 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-01 11:43:14.250 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=1.43
2026-04-01 11:43:14.252 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=1.5
2026-04-01 11:43:14.252 | step 3 | route=IT_Ticket | empId=4991 | apiMs=19.40 | totalMs=19.40
2026-04-01 11:43:14.253 | step 1 | route=IT_Ticket | empId=4991 | query called at=11:43:14.253
2026-04-01 11:43:14.254 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-01 11:43:14.255 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-01 11:43:14.256 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-01 11:43:14.257 | step 3 | route=IT_Ticket | empId=4991 | apiMs=4.04 | totalMs=4.04
2026-04-01 11:43:30.866 | step 1 | route=IT_Ticket | empId=46609 | query called at=11:43:30.866
2026-04-01 11:43:30.877 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-01 11:43:30.879 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-01 11:43:30.880 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-01 11:43:30.882 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-01 11:43:30.883 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-01 11:43:30.885 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=1.81
2026-04-01 11:43:30.886 | step 3 | route=IT_Ticket | empId=46609 | apiMs=19.28 | totalMs=19.28
2026-04-01 11:43:30.886 | step 1 | route=IT_Ticket | empId=46609 | query called at=11:43:30.886
2026-04-01 11:43:30.888 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-01 11:43:30.889 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-01 11:43:30.891 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 11:43:30.891 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.74 | totalMs=4.74
2026-04-01 11:44:08.268 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=11:44:08.268
2026-04-01 11:44:08.496 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=227.91
2026-04-01 11:44:08.499 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=231.64 | totalMs=231.64
2026-04-01 11:44:11.972 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=11:44:11.972
2026-04-01 11:44:11.984 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-04-01 11:44:11.987 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=14.48 | totalMs=14.48
2026-04-01 11:44:42.261 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=11:44:42.261
2026-04-01 11:44:42.569 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=307.71
2026-04-01 11:44:42.570 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=308.91 | totalMs=308.91
2026-04-01 11:44:43.790 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=11:44:43.790
2026-04-01 11:44:43.801 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-01 11:44:43.804 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=13.49 | totalMs=13.49
2026-04-01 11:45:17.757 | step 1 | route=IT_TicketPost | empId=4991 | query called at=11:45:17.757
2026-04-01 11:45:17.767 | step 2 | route=IT_TicketPost | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-01 11:45:17.771 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=13.65 | totalMs=13.65
2026-04-01 11:45:17.773 | step 1 | route=IT_TicketPost | empId=4991 | query called at=11:45:17.773
2026-04-01 11:45:17.796 | step 2 | route=IT_TicketPost | empId=4991 | query=IT_Ticket_Save_SPOC | queryMs=19.94
2026-04-01 11:45:17.798 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=24.41 | totalMs=24.41
2026-04-01 11:45:17.798 | step 1 | route=IT_TicketPost | empId=4991 | query called at=11:45:17.798
2026-04-01 11:45:17.800 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-01 11:45:17.800 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=2.39 | totalMs=2.39
2026-04-01 11:45:20.990 | step 1 | route=IT_Ticket | empId=4991 | query called at=11:45:20.990
2026-04-01 11:45:21.000 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-04-01 11:45:21.004 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-01 11:45:21.008 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-01 11:45:21.012 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-01 11:45:21.013 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-01 11:45:21.020 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=5.98
2026-04-01 11:45:21.020 | step 3 | route=IT_Ticket | empId=4991 | apiMs=30.00 | totalMs=30.00
2026-04-01 11:45:21.020 | step 1 | route=IT_Ticket | empId=4991 | query called at=11:45:21.020
2026-04-01 11:45:21.022 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-04-01 11:45:21.024 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-01 11:45:21.025 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-01 11:45:21.025 | step 3 | route=IT_Ticket | empId=4991 | apiMs=4.93 | totalMs=4.93
2026-04-01 11:46:24.554 | step 1 | route=IT_TicketPost | empId=46609 | query called at=11:46:24.554
2026-04-01 11:46:24.578 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=23.95
2026-04-01 11:46:24.581 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=27.54 | totalMs=27.54
2026-04-01 11:46:24.584 | step 1 | route=IT_TicketPost | empId=46609 | query called at=11:46:24.584
2026-04-01 11:46:25.267 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=680.26
2026-04-01 11:46:25.596 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=1,011.33 | totalMs=1,011.33
2026-04-01 11:46:25.598 | step 1 | route=IT_TicketPost | empId=46609 | query called at=11:46:25.598
2026-04-01 11:46:25.603 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-04-01 11:46:25.606 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=7.28 | totalMs=7.28
2026-04-01 11:46:25.606 | step 1 | route=IT_TicketPost | empId=46609 | query called at=11:46:25.606
2026-04-01 11:46:25.607 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-01 11:46:25.608 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=1.59 | totalMs=1.59
2026-04-01 11:46:25.831 | step 1 | route=IT_Ticket | empId=46609 | query called at=11:46:25.831
2026-04-01 11:46:25.842 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-01 11:46:25.844 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-01 11:46:25.845 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-01 11:46:25.846 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-01 11:46:25.848 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-01 11:46:25.854 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=5.65
2026-04-01 11:46:25.854 | step 3 | route=IT_Ticket | empId=46609 | apiMs=23.02 | totalMs=23.02
2026-04-01 11:46:25.855 | step 1 | route=IT_Ticket | empId=46609 | query called at=11:46:25.855
2026-04-01 11:46:25.856 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-01 11:46:25.858 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-01 11:46:25.859 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-01 11:46:25.859 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.33 | totalMs=4.33
2026-04-01 11:47:26.731 | step 1 | route=Ticket_SPOC_Approve | empId=4458 | query called at=11:47:26.731
2026-04-01 11:47:27.665 | step 2 | route=Ticket_SPOC_Approve | empId=4458 | query=IT_TIcket_SPOCApp_Report | queryMs=933.41
2026-04-01 11:47:27.668 | step 3 | route=Ticket_SPOC_Approve | empId=4458 | apiMs=937.39 | totalMs=937.39
2026-04-01 11:47:28.907 | step 4 | route=pageRenderd | empId=4458 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:28.907
2026-04-01 11:47:49.363 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=11:47:49.363
2026-04-01 11:47:49.396 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=IT_Ticket_Update_SPOC | queryMs=32.22
2026-04-01 11:47:49.400 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=IT_Ticket_Update_SPOC | queryMs=1.08
2026-04-01 11:47:49.402 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=IT_Ticket_Update_SPOC | queryMs=1.04
2026-04-01 11:47:49.404 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=IT_Ticket_Update_SPOC | queryMs=1.04
2026-04-01 11:47:49.406 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=42.44 | totalMs=42.44
2026-04-01 11:47:49.406 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=11:47:49.406
2026-04-01 11:47:49.408 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-01 11:47:49.409 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-04-01 11:47:49.410 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-01 11:47:49.411 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=4.22 | totalMs=4.22
2026-04-01 11:47:52.111 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=11:47:52.111
2026-04-01 11:47:52.113 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-01 11:47:52.117 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-01 11:47:52.121 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-01 11:47:52.124 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=12.53 | totalMs=12.53
2026-04-01 11:47:53.323 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=11:47:53.323
2026-04-01 11:47:53.324 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-01 11:47:53.326 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-01 11:47:53.327 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-01 11:47:53.328 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=5.03 | totalMs=5.03
2026-04-01 11:47:54.513 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=11:47:54.513
2026-04-01 11:47:54.521 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-04-01 11:47:54.530 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-04-01 11:47:54.538 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.09
2026-04-01 11:47:54.539 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=25.99 | totalMs=25.99
2026-04-01 11:47:56.347 | step 1 | route=Ticket_SPOC_Approve | empId=4458 | query called at=11:47:56.347
2026-04-01 11:47:56.361 | step 2 | route=Ticket_SPOC_Approve | empId=4458 | query=IT_TIcket_SPOCApp_Report | queryMs=12.75
2026-04-01 11:47:56.361 | step 3 | route=Ticket_SPOC_Approve | empId=4458 | apiMs=13.82 | totalMs=13.82
2026-04-01 11:47:57.201 | step 4 | route=pageRenderd | empId=4458 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:57.201
2026-04-01 11:49:34.548 | step 1 | route=IT_Ticket | empId=46609 | query called at=11:49:34.548
2026-04-01 11:49:34.558 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-01 11:49:34.562 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-01 11:49:34.566 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-01 11:49:34.570 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-01 11:49:34.571 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-01 11:49:34.577 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=5.29
2026-04-01 11:49:34.577 | step 3 | route=IT_Ticket | empId=46609 | apiMs=29.48 | totalMs=29.48
2026-04-01 11:49:34.578 | step 1 | route=IT_Ticket | empId=46609 | query called at=11:49:34.578
2026-04-01 11:49:34.579 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-01 11:49:34.580 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-01 11:49:34.582 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-01 11:49:34.582 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.41 | totalMs=4.41
2026-04-01 11:49:55.939 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=11:49:55.939
2026-04-01 11:49:56.386 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=446.52
2026-04-01 11:49:56.389 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=450.20 | totalMs=450.20
2026-04-01 11:49:57.738 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=11:49:57.738
2026-04-01 11:49:57.748 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-01 11:49:57.749 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=10.70 | totalMs=10.70
2026-04-01 11:50:09.680 | step 1 | route=IT_Ticket | empId=61023 | query called at=11:50:09.680
2026-04-01 11:50:09.690 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-04-01 11:50:09.692 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-01 11:50:09.694 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-01 11:50:09.695 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-01 11:50:09.697 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-01 11:50:09.702 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=5.38
2026-04-01 11:50:09.703 | step 3 | route=IT_Ticket | empId=61023 | apiMs=22.71 | totalMs=22.71
2026-04-01 11:50:09.703 | step 1 | route=IT_Ticket | empId=61023 | query called at=11:50:09.703
2026-04-01 11:50:09.705 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-01 11:50:09.706 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 11:50:09.708 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-01 11:50:09.708 | step 3 | route=IT_Ticket | empId=61023 | apiMs=4.65 | totalMs=4.65
2026-04-01 11:50:19.155 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61023 | query called at=11:50:19.155
2026-04-01 11:50:19.341 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=185.23
2026-04-01 11:50:19.344 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61023 | apiMs=189.01 | totalMs=189.01
2026-04-01 11:50:22.370 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=11:50:22.370
2026-04-01 11:50:22.383 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-01 11:50:22.386 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=15.65 | totalMs=15.65
2026-04-01 11:50:42.722 | step 1 | route=IT_TicketPost | empId=61023 | query called at=11:50:42.722
2026-04-01 11:50:42.751 | step 2 | route=IT_TicketPost | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=28.35
2026-04-01 11:50:42.754 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=32.13 | totalMs=32.13
2026-04-01 11:50:42.757 | step 1 | route=IT_TicketPost | empId=61023 | query called at=11:50:42.757
2026-04-01 11:50:42.777 | step 2 | route=IT_TicketPost | empId=61023 | query=IT_Ticket_Save_SPOC | queryMs=17.2
2026-04-01 11:50:42.778 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=21.10 | totalMs=21.10
2026-04-01 11:50:42.778 | step 1 | route=IT_TicketPost | empId=61023 | query called at=11:50:42.778
2026-04-01 11:50:42.780 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-01 11:50:42.781 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=2.12 | totalMs=2.12
2026-04-01 11:50:42.781 | step 1 | route=IT_TicketPost | empId=61023 | query called at=11:50:42.781
2026-04-01 11:50:42.782 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-01 11:50:42.782 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=1.41 | totalMs=1.41
2026-04-01 11:50:43.041 | step 1 | route=IT_Ticket | empId=61023 | query called at=11:50:43.041
2026-04-01 11:50:43.051 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-01 11:50:43.053 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-01 11:50:43.054 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-01 11:50:43.056 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-01 11:50:43.057 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-04-01 11:50:43.060 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=1.93
2026-04-01 11:50:43.060 | step 3 | route=IT_Ticket | empId=61023 | apiMs=18.87 | totalMs=18.87
2026-04-01 11:50:43.060 | step 1 | route=IT_Ticket | empId=61023 | query called at=11:50:43.060
2026-04-01 11:50:43.062 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-01 11:50:43.063 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-01 11:50:43.065 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 11:50:43.065 | step 3 | route=IT_Ticket | empId=61023 | apiMs=4.50 | totalMs=4.50
2026-04-01 11:52:13.950 | step 1 | route=IT_TicketPost | empId=46609 | query called at=11:52:13.950
2026-04-01 11:52:13.964 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=13.51
2026-04-01 11:52:13.965 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=14.50 | totalMs=14.50
2026-04-01 11:52:13.966 | step 1 | route=IT_TicketPost | empId=46609 | query called at=11:52:13.966
2026-04-01 11:52:14.005 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=39.19
2026-04-01 11:52:14.018 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=51.98 | totalMs=51.98
2026-04-01 11:52:14.018 | step 1 | route=IT_TicketPost | empId=46609 | query called at=11:52:14.018
2026-04-01 11:52:14.026 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.07
2026-04-01 11:52:14.027 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=8.83 | totalMs=8.83
2026-04-01 11:52:14.027 | step 1 | route=IT_TicketPost | empId=46609 | query called at=11:52:14.027
2026-04-01 11:52:14.034 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.26
2026-04-01 11:52:14.034 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=6.94 | totalMs=6.94
2026-04-01 11:52:14.256 | step 1 | route=IT_Ticket | empId=46609 | query called at=11:52:14.256
2026-04-01 11:52:14.273 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=16.35
2026-04-01 11:52:14.282 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-04-01 11:52:14.290 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-04-01 11:52:14.299 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=8.22
2026-04-01 11:52:14.308 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=8.57
2026-04-01 11:52:14.318 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=9.4
2026-04-01 11:52:14.318 | step 3 | route=IT_Ticket | empId=46609 | apiMs=61.67 | totalMs=61.67
2026-04-01 11:52:14.319 | step 1 | route=IT_Ticket | empId=46609 | query called at=11:52:14.319
2026-04-01 11:52:14.326 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=7.38
2026-04-01 11:52:14.335 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=8.4
2026-04-01 11:52:14.344 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=8.3
2026-04-01 11:52:14.344 | step 3 | route=IT_Ticket | empId=46609 | apiMs=25.42 | totalMs=25.42
2026-04-01 11:59:21.252 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:59:21.252
2026-04-01 11:59:21.287 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=33.94
2026-04-01 11:59:21.292 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-01 11:59:21.296 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-01 11:59:21.300 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 11:59:21.322 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=22.05
2026-04-01 11:59:21.328 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=5.42
2026-04-01 11:59:21.329 | step 3 | route=IT_Ticket | empId=4446 | apiMs=76.09 | totalMs=76.09
2026-04-01 11:59:21.329 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:59:21.329
2026-04-01 11:59:21.347 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=17.53
2026-04-01 11:59:21.348 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-01 11:59:21.350 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-01 11:59:21.350 | step 3 | route=IT_Ticket | empId=4446 | apiMs=21.05 | totalMs=21.05
2026-04-01 12:00:09.545 | step 1 | route=HW_TicketFun | empId= | query called at=12:00:09.545
2026-04-01 12:00:09.557 | step 2 | route=HW_TicketFun | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=11.43
2026-04-01 12:00:09.557 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.92 | totalMs=12.92
2026-04-01 12:00:42.325 | step 1 | route=HW_TicketPost | empId=4446 | query called at=12:00:42.325
2026-04-01 12:00:42.354 | step 2 | route=HW_TicketPost | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=27.53
2026-04-01 12:00:42.357 | step 3 | route=HW_TicketPost | empId=4446 | apiMs=31.36 | totalMs=31.36
2026-04-01 12:00:42.360 | step 1 | route=HW_TicketPost | empId=4446 | query called at=12:00:42.360
2026-04-01 12:00:42.364 | step 2 | route=HW_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-01 12:00:42.365 | step 3 | route=HW_TicketPost | empId=4446 | apiMs=4.89 | totalMs=4.89
2026-04-01 12:00:42.365 | step 1 | route=HW_TicketPost | empId=4446 | query called at=12:00:42.365
2026-04-01 12:00:42.367 | step 2 | route=HW_TicketPost | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-01 12:00:42.367 | step 3 | route=HW_TicketPost | empId=4446 | apiMs=2.25 | totalMs=2.25
2026-04-01 12:00:42.368 | step 1 | route=HW_TicketPost | empId=4446 | query called at=12:00:42.368
2026-04-01 12:00:42.413 | step 2 | route=HW_TicketPost | empId=4446 | query=hw_ticket_save_proc_kpi | queryMs=44.56
2026-04-01 12:00:42.420 | step 3 | route=HW_TicketPost | empId=4446 | apiMs=51.64 | totalMs=51.64
2026-04-01 12:00:44.297 | step 1 | route=IT_Ticket | empId=4446 | query called at=12:00:44.297
2026-04-01 12:00:44.310 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-01 12:00:44.314 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-01 12:00:44.316 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-04-01 12:00:44.317 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-01 12:00:44.319 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-01 12:00:44.325 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=5.43
2026-04-01 12:00:44.325 | step 3 | route=IT_Ticket | empId=4446 | apiMs=28.22 | totalMs=28.22
2026-04-01 12:00:44.325 | step 1 | route=IT_Ticket | empId=4446 | query called at=12:00:44.325
2026-04-01 12:00:44.327 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-01 12:00:44.328 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-01 12:00:44.329 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-01 12:00:44.329 | step 3 | route=IT_Ticket | empId=4446 | apiMs=3.73 | totalMs=3.73
2026-04-01 12:03:50.614 | step 1 | route=IT_Ticket | empId=56407 | query called at=12:03:50.614
2026-04-01 12:03:50.625 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-01 12:03:50.629 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-01 12:03:50.633 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 12:03:50.637 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-01 12:03:50.639 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-01 12:03:50.645 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=5.73
2026-04-01 12:03:50.645 | step 3 | route=IT_Ticket | empId=56407 | apiMs=31.08 | totalMs=31.08
2026-04-01 12:03:50.646 | step 1 | route=IT_Ticket | empId=56407 | query called at=12:03:50.646
2026-04-01 12:03:50.647 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-01 12:03:50.649 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-01 12:03:50.650 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 12:03:50.650 | step 3 | route=IT_Ticket | empId=56407 | apiMs=4.64 | totalMs=4.64
2026-04-01 12:04:01.344 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56407 | query called at=12:04:01.344
2026-04-01 12:04:01.749 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=404.09
2026-04-01 12:04:01.752 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56407 | apiMs=407.90 | totalMs=407.90
2026-04-01 12:04:03.518 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query called at=12:04:03.518
2026-04-01 12:04:03.532 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-04-01 12:04:03.535 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56407 | apiMs=16.45 | totalMs=16.45
2026-04-01 12:05:04.311 | step 1 | route=IT_TicketPost | empId=56407 | query called at=12:05:04.311
2026-04-01 12:05:04.327 | step 2 | route=IT_TicketPost | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=15.37
2026-04-01 12:05:04.330 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=19.20 | totalMs=19.20
2026-04-01 12:05:04.333 | step 1 | route=IT_TicketPost | empId=56407 | query called at=12:05:04.333
2026-04-01 12:05:04.369 | step 2 | route=IT_TicketPost | empId=56407 | query=IT_Ticket_Save_SPOC | queryMs=33.68
2026-04-01 12:05:04.371 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=38.07 | totalMs=38.07
2026-04-01 12:05:04.371 | step 1 | route=IT_TicketPost | empId=56407 | query called at=12:05:04.371
2026-04-01 12:05:04.373 | step 2 | route=IT_TicketPost | empId=56407 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-01 12:05:04.374 | step 3 | route=IT_TicketPost | empId=56407 | apiMs=2.34 | totalMs=2.34
2026-04-01 12:05:04.599 | step 1 | route=IT_Ticket | empId=56407 | query called at=12:05:04.599
2026-04-01 12:05:04.609 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-01 12:05:04.611 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-01 12:05:04.613 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-01 12:05:04.614 | step 2 | route=IT_Ticket | empId=56407 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-01 12:05:04.615 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-01 12:05:04.621 | step 2 | route=IT_Ticket | empId=56407 | query=VMS_Comp_login_proc | queryMs=5.59
2026-04-01 12:05:04.622 | step 3 | route=IT_Ticket | empId=56407 | apiMs=22.90 | totalMs=22.90
2026-04-01 12:05:04.622 | step 1 | route=IT_Ticket | empId=56407 | query called at=12:05:04.622
2026-04-01 12:05:04.624 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-01 12:05:04.625 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-01 12:05:04.626 | step 2 | route=IT_Ticket | empId=56407 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-01 12:05:04.627 | step 3 | route=IT_Ticket | empId=56407 | apiMs=4.57 | totalMs=4.57
2026-04-01 12:21:35.746 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:21:35.746
2026-04-01 12:21:35.781 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=33.94
2026-04-01 12:21:35.786 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-01 12:21:35.790 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-01 12:21:35.793 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-01 12:21:35.815 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=21.72
2026-04-01 12:21:35.821 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.37
2026-04-01 12:21:35.821 | step 3 | route=IT_Ticket | empId=46973 | apiMs=74.90 | totalMs=74.90
2026-04-01 12:21:35.822 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:21:35.822
2026-04-01 12:21:35.839 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=16.91
2026-04-01 12:21:35.841 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-01 12:21:35.842 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-01 12:21:35.842 | step 3 | route=IT_Ticket | empId=46973 | apiMs=20.20 | totalMs=20.20
2026-04-01 12:21:45.679 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=12:21:45.679
2026-04-01 12:21:45.902 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=222.1
2026-04-01 12:21:45.905 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=226.00 | totalMs=226.00
2026-04-01 12:21:49.871 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=12:21:49.871
2026-04-01 12:21:49.885 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-04-01 12:21:49.888 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=17.36 | totalMs=17.36
2026-04-01 12:23:06.110 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:23:06.110
2026-04-01 12:23:06.119 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-04-01 12:23:06.123 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=12.93 | totalMs=12.93
2026-04-01 12:23:06.125 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:23:06.125
2026-04-01 12:23:06.232 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=104.1
2026-04-01 12:23:06.255 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=129.37 | totalMs=129.37
2026-04-01 12:23:06.255 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:23:06.255
2026-04-01 12:23:06.257 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-01 12:23:06.258 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.57 | totalMs=2.57
2026-04-01 12:23:08.926 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:23:08.926
2026-04-01 12:23:08.939 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.22
2026-04-01 12:23:08.942 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-01 12:23:08.944 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-01 12:23:08.945 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-01 12:23:08.946 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-04-01 12:23:08.950 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=3.35
2026-04-01 12:23:08.950 | step 3 | route=IT_Ticket | empId=46973 | apiMs=23.61 | totalMs=23.61
2026-04-01 12:23:08.951 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:23:08.951
2026-04-01 12:23:08.952 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-01 12:23:08.953 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-01 12:23:08.954 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-01 12:23:08.954 | step 3 | route=IT_Ticket | empId=46973 | apiMs=3.89 | totalMs=3.89
2026-04-01 12:29:51.938 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=12:29:51.938
2026-04-01 12:29:52.066 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=127.13
2026-04-01 12:29:52.066 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=128.23 | totalMs=128.23
2026-04-01 12:29:52.881 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:52.881
2026-04-01 12:30:03.770 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=12:30:03.770
2026-04-01 12:30:03.816 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=45.21
2026-04-01 12:30:03.821 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=51.14 | totalMs=51.14
2026-04-01 12:30:03.824 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=12:30:03.824
2026-04-01 12:30:03.829 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-01 12:30:03.830 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-01 12:30:03.832 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-01 12:30:03.832 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.70 | totalMs=7.70
2026-04-01 12:30:05.294 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=12:30:05.294
2026-04-01 12:30:05.318 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=23.18
2026-04-01 12:30:05.318 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=24.19 | totalMs=24.19
2026-04-01 12:30:05.891 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:30:05.891
2026-04-01 12:36:22.882 | step 1 | route=IT_Ticket | empId=50294 | query called at=12:36:22.882
2026-04-01 12:36:22.919 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=35.94
2026-04-01 12:36:22.921 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-01 12:36:22.922 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-01 12:36:22.924 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-01 12:36:22.948 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=23.87
2026-04-01 12:36:22.954 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=5.38
2026-04-01 12:36:22.954 | step 3 | route=IT_Ticket | empId=50294 | apiMs=71.42 | totalMs=71.42
2026-04-01 12:36:22.954 | step 1 | route=IT_Ticket | empId=50294 | query called at=12:36:22.954
2026-04-01 12:36:22.975 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=20.46
2026-04-01 12:36:22.977 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-01 12:36:22.978 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-01 12:36:22.978 | step 3 | route=IT_Ticket | empId=50294 | apiMs=23.88 | totalMs=23.88
2026-04-01 12:37:47.744 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=12:37:47.744
2026-04-01 12:37:47.819 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=73.65
2026-04-01 12:37:47.822 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=77.58 | totalMs=77.58
2026-04-01 12:37:48.050 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=12:37:48.050
2026-04-01 12:37:48.108 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=55.86
2026-04-01 12:37:48.111 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=61.39 | totalMs=61.39
2026-04-01 12:37:49.507 | step 1 | route=IT_Ticket | empId=50294 | query called at=12:37:49.507
2026-04-01 12:37:49.520 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-01 12:37:49.524 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-01 12:37:49.526 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-01 12:37:49.527 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-01 12:37:49.529 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-01 12:37:49.535 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=5.57
2026-04-01 12:37:49.535 | step 3 | route=IT_Ticket | empId=50294 | apiMs=28.14 | totalMs=28.14
2026-04-01 12:37:49.536 | step 1 | route=IT_Ticket | empId=50294 | query called at=12:37:49.536
2026-04-01 12:37:49.537 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-01 12:37:49.539 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-01 12:37:49.540 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-01 12:37:49.540 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.86 | totalMs=4.86
2026-04-01 12:39:12.443 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=12:39:12.443
2026-04-01 12:39:12.529 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=85.37
2026-04-01 12:39:12.529 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=86.45 | totalMs=86.45
2026-04-01 12:39:17.253 | step 1 | route=IT_Ticket | empId=50294 | query called at=12:39:17.253
2026-04-01 12:39:17.263 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-01 12:39:17.268 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-01 12:39:17.271 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-01 12:39:17.275 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-01 12:39:17.277 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-01 12:39:17.282 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=5.35
2026-04-01 12:39:17.283 | step 3 | route=IT_Ticket | empId=50294 | apiMs=29.66 | totalMs=29.66
2026-04-01 12:39:17.283 | step 1 | route=IT_Ticket | empId=50294 | query called at=12:39:17.283
2026-04-01 12:39:17.285 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-01 12:39:17.286 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 12:39:17.288 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 12:39:17.288 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.53 | totalMs=4.53
2026-04-01 12:39:51.406 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=12:39:51.406
2026-04-01 12:39:51.461 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=54.5
2026-04-01 12:39:51.461 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=55.49 | totalMs=55.49
2026-04-01 12:40:05.470 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50294 | query called at=12:40:05.470
2026-04-01 12:40:05.607 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=136.4
2026-04-01 12:40:05.607 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50294 | apiMs=137.35 | totalMs=137.35
2026-04-01 12:40:21.199 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=12:40:21.199
2026-04-01 12:40:21.210 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-04-01 12:40:21.210 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=11.74 | totalMs=11.74
2026-04-01 12:40:42.638 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=12:40:42.638
2026-04-01 12:40:42.651 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=12.49
2026-04-01 12:40:42.652 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=13.53 | totalMs=13.53
2026-04-01 12:40:48.469 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query called at=12:40:48.469
2026-04-01 12:40:48.480 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-01 12:40:48.483 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50294 | apiMs=13.90 | totalMs=13.90
2026-04-01 12:42:06.726 | step 1 | route=IT_TicketPost | empId=50294 | query called at=12:42:06.726
2026-04-01 12:42:06.736 | step 2 | route=IT_TicketPost | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-01 12:42:06.740 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=13.88 | totalMs=13.88
2026-04-01 12:42:06.742 | step 1 | route=IT_TicketPost | empId=50294 | query called at=12:42:06.742
2026-04-01 12:42:06.768 | step 2 | route=IT_TicketPost | empId=50294 | query=IT_Ticket_Save_SPOC | queryMs=23.1
2026-04-01 12:42:06.770 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=27.36 | totalMs=27.36
2026-04-01 12:42:06.770 | step 1 | route=IT_TicketPost | empId=50294 | query called at=12:42:06.770
2026-04-01 12:42:06.772 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-01 12:42:06.772 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=2.24 | totalMs=2.24
2026-04-01 12:42:06.773 | step 1 | route=IT_TicketPost | empId=50294 | query called at=12:42:06.773
2026-04-01 12:42:06.774 | step 2 | route=IT_TicketPost | empId=50294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-01 12:42:06.775 | step 3 | route=IT_TicketPost | empId=50294 | apiMs=1.68 | totalMs=1.68
2026-04-01 12:42:09.057 | step 1 | route=IT_Ticket | empId=50294 | query called at=12:42:09.057
2026-04-01 12:42:09.070 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-01 12:42:09.074 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-01 12:42:09.076 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-01 12:42:09.078 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-01 12:42:09.079 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-01 12:42:09.085 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=5.62
2026-04-01 12:42:09.086 | step 3 | route=IT_Ticket | empId=50294 | apiMs=28.59 | totalMs=28.59
2026-04-01 12:42:09.086 | step 1 | route=IT_Ticket | empId=50294 | query called at=12:42:09.086
2026-04-01 12:42:09.088 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-01 12:42:09.089 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 12:42:09.090 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-01 12:42:09.091 | step 3 | route=IT_Ticket | empId=50294 | apiMs=4.61 | totalMs=4.61
2026-04-01 12:42:41.261 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:42:41.261
2026-04-01 12:42:41.297 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=34.97
2026-04-01 12:42:41.297 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=35.98 | totalMs=35.98
2026-04-01 12:42:42.294 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:42:42.294
2026-04-01 12:44:14.245 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:44:14.245
2026-04-01 12:44:14.267 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.08
2026-04-01 12:44:14.270 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=24.90 | totalMs=24.90
2026-04-01 12:44:14.896 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:44:14.896
2026-04-01 12:44:18.041 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=12:44:18.041
2026-04-01 12:44:18.081 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=37.31
2026-04-01 12:44:18.093 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=52.60 | totalMs=52.60
2026-04-01 12:44:18.094 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=12:44:18.094
2026-04-01 12:44:18.095 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-01 12:44:18.097 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-01 12:44:18.099 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-01 12:44:18.099 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=5.29 | totalMs=5.29
2026-04-01 12:44:21.226 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:44:21.226
2026-04-01 12:44:21.242 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.54
2026-04-01 12:44:21.243 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=16.48 | totalMs=16.48
2026-04-01 12:44:22.260 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:44:22.260
2026-04-01 12:45:58.266 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:45:58.266
2026-04-01 12:45:58.290 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=23.54
2026-04-01 12:45:58.291 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=24.64 | totalMs=24.64
2026-04-01 12:45:59.257 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:45:59.257
2026-04-01 12:47:26.928 | step 1 | route=IT_Ticket_Report | empId=47781 | query called at=12:47:26.928
2026-04-01 12:47:27.245 | step 2 | route=IT_Ticket_Report | empId=47781 | query=kpi_it_ticket_report_page_proc | queryMs=316.94
2026-04-01 12:47:27.248 | step 3 | route=IT_Ticket_Report | empId=47781 | apiMs=320.71 | totalMs=320.71
2026-04-01 12:47:27.921 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:47:27.921
2026-04-01 12:47:40.365 | step 1 | route=HW_Ticket_Report | empId=47781 | query called at=12:47:40.365
2026-04-01 12:47:40.428 | step 2 | route=HW_Ticket_Report | empId=47781 | query=hw_ticket_report_kpi_proc | queryMs=61.72
2026-04-01 12:47:40.428 | step 3 | route=HW_Ticket_Report | empId=47781 | apiMs=62.77 | totalMs=62.77
2026-04-01 12:47:41.124 | step 4 | route=pageRenderd | empId=47781 | Page=HW TICKET REPORT | page fully loaded at : 12:47:41.124
2026-04-01 12:47:49.316 | step 1 | route=DesignTicketReport | empId=47781 | query called at=12:47:49.316
2026-04-01 12:47:49.429 | step 2 | route=DesignTicketReport | empId=47781 | query=DesignTicket_Report_proc | queryMs=111.93
2026-04-01 12:47:49.429 | step 3 | route=DesignTicketReport | empId=47781 | apiMs=112.72 | totalMs=112.72
2026-04-01 12:47:50.081 | step 4 | route=pageRenderd | empId=47781 | Page=DESIGNER TICKET REPORT | page fully loaded at : 12:47:50.081
2026-04-01 12:47:52.421 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:47:52.421
2026-04-01 12:47:52.447 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=24.86
2026-04-01 12:47:52.447 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=25.85 | totalMs=25.85
2026-04-01 12:47:53.252 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:47:53.252
2026-04-01 12:51:12.902 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:51:12.902
2026-04-01 12:51:12.914 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.11
2026-04-01 12:51:12.918 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-01 12:51:12.922 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-01 12:51:12.926 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-01 12:51:12.927 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-01 12:51:12.933 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=5.59
2026-04-01 12:51:12.934 | step 3 | route=IT_Ticket | empId=68413 | apiMs=31.31 | totalMs=31.31
2026-04-01 12:51:12.934 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:51:12.934
2026-04-01 12:51:12.936 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-01 12:51:12.937 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-01 12:51:12.939 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 12:51:12.939 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.76 | totalMs=4.76
2026-04-01 12:51:41.394 | step 1 | route=IT_Ticket | empId=41204 | query called at=12:51:41.394
2026-04-01 12:51:41.405 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-01 12:51:41.409 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-01 12:51:41.413 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-01 12:51:41.417 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 12:51:41.418 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-01 12:51:41.425 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=5.77
2026-04-01 12:51:41.425 | step 3 | route=IT_Ticket | empId=41204 | apiMs=30.59 | totalMs=30.59
2026-04-01 12:51:41.425 | step 1 | route=IT_Ticket | empId=41204 | query called at=12:51:41.425
2026-04-01 12:51:41.427 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-01 12:51:41.428 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-01 12:51:41.430 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-01 12:51:41.430 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.93 | totalMs=4.93
2026-04-01 12:51:51.037 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=12:51:51.037
2026-04-01 12:51:51.133 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=95.6
2026-04-01 12:51:51.135 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=98.72 | totalMs=98.72
2026-04-01 12:51:55.599 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=12:51:55.599
2026-04-01 12:51:55.904 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=304.02
2026-04-01 12:51:55.907 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=307.30 | totalMs=307.30
2026-04-01 12:51:57.948 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:51:57.948
2026-04-01 12:51:57.968 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=19.32
2026-04-01 12:51:57.971 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=23.04 | totalMs=23.04
2026-04-01 12:51:58.311 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:51:58.311
2026-04-01 12:52:08.604 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=12:52:08.604
2026-04-01 12:52:08.639 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=34.73
2026-04-01 12:52:08.644 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=40.10 | totalMs=40.10
2026-04-01 12:52:08.647 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=12:52:08.647
2026-04-01 12:52:08.651 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-01 12:52:08.652 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-01 12:52:08.654 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-01 12:52:08.654 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=7.35 | totalMs=7.35
2026-04-01 12:52:08.877 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:52:08.877
2026-04-01 12:52:08.894 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.87
2026-04-01 12:52:08.894 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=16.75 | totalMs=16.75
2026-04-01 12:52:09.196 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:52:09.196
2026-04-01 12:52:29.433 | step 1 | route=IT_Ticket | empId=48116 | query called at=12:52:29.433
2026-04-01 12:52:29.444 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-01 12:52:29.446 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-01 12:52:29.447 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-01 12:52:29.449 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-01 12:52:29.450 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-01 12:52:29.452 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=1.94
2026-04-01 12:52:29.453 | step 3 | route=IT_Ticket | empId=48116 | apiMs=19.76 | totalMs=19.76
2026-04-01 12:52:29.453 | step 1 | route=IT_Ticket | empId=48116 | query called at=12:52:29.453
2026-04-01 12:52:29.455 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-01 12:52:29.456 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-01 12:52:29.458 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-01 12:52:29.458 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.68 | totalMs=4.68
2026-04-01 12:52:35.623 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=12:52:35.623
2026-04-01 12:52:35.930 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=306.5
2026-04-01 12:52:35.930 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=307.56 | totalMs=307.56
2026-04-01 12:52:37.254 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=12:52:37.254
2026-04-01 12:52:37.266 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-04-01 12:52:37.269 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.17 | totalMs=15.17
2026-04-01 12:53:12.179 | step 1 | route=IT_TicketPost | empId=48116 | query called at=12:53:12.179
2026-04-01 12:53:12.190 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-04-01 12:53:12.193 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=14.16 | totalMs=14.16
2026-04-01 12:53:12.196 | step 1 | route=IT_TicketPost | empId=48116 | query called at=12:53:12.196
2026-04-01 12:53:12.226 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=27.9
2026-04-01 12:53:12.228 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=32.37 | totalMs=32.37
2026-04-01 12:53:12.228 | step 1 | route=IT_TicketPost | empId=48116 | query called at=12:53:12.228
2026-04-01 12:53:12.231 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-01 12:53:12.231 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.56 | totalMs=2.56
2026-04-01 12:53:15.170 | step 1 | route=IT_Ticket | empId=48116 | query called at=12:53:15.170
2026-04-01 12:53:15.181 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-01 12:53:15.182 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-01 12:53:15.184 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-01 12:53:15.185 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-01 12:53:15.186 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-01 12:53:15.189 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=2.06
2026-04-01 12:53:15.189 | step 3 | route=IT_Ticket | empId=48116 | apiMs=19.15 | totalMs=19.15
2026-04-01 12:53:15.190 | step 1 | route=IT_Ticket | empId=48116 | query called at=12:53:15.190
2026-04-01 12:53:15.191 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-01 12:53:15.192 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-01 12:53:15.194 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-01 12:53:15.194 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.33 | totalMs=4.33
2026-04-01 12:54:18.490 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=12:54:18.490
2026-04-01 12:54:18.535 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=44.16
2026-04-01 12:54:18.535 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=45.46 | totalMs=45.46
2026-04-01 12:54:19.071 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:54:19.071
2026-04-01 12:54:21.065 | step 1 | route=IT_Ticket | empId=66466 | query called at=12:54:21.065
2026-04-01 12:54:21.075 | step 2 | route=IT_Ticket | empId=66466 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-01 12:54:21.080 | step 2 | route=IT_Ticket | empId=66466 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-01 12:54:21.083 | step 2 | route=IT_Ticket | empId=66466 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-01 12:54:21.087 | step 2 | route=IT_Ticket | empId=66466 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-01 12:54:21.089 | step 2 | route=IT_Ticket | empId=66466 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-01 12:54:21.091 | step 2 | route=IT_Ticket | empId=66466 | query=VMS_Comp_login_proc | queryMs=1.87
2026-04-01 12:54:21.091 | step 3 | route=IT_Ticket | empId=66466 | apiMs=26.49 | totalMs=26.49
2026-04-01 12:54:21.092 | step 1 | route=IT_Ticket | empId=66466 | query called at=12:54:21.092
2026-04-01 12:54:21.093 | step 2 | route=IT_Ticket | empId=66466 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-01 12:54:21.094 | step 2 | route=IT_Ticket | empId=66466 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-01 12:54:21.096 | step 2 | route=IT_Ticket | empId=66466 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-01 12:54:21.096 | step 3 | route=IT_Ticket | empId=66466 | apiMs=4.37 | totalMs=4.37
2026-04-01 12:54:22.842 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=12:54:22.842
2026-04-01 12:54:22.951 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=107.78
2026-04-01 12:54:23.007 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=165.25 | totalMs=165.25
2026-04-01 12:54:23.008 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=12:54:23.008
2026-04-01 12:54:23.021 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.56
2026-04-01 12:54:23.024 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.24
2026-04-01 12:54:23.025 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.6
2026-04-01 12:54:23.025 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=17.02 | totalMs=17.02
2026-04-01 12:54:24.352 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=12:54:24.352
2026-04-01 12:54:24.366 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=13.08
2026-04-01 12:54:24.366 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=14.03 | totalMs=14.03
2026-04-01 12:54:24.963 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:54:24.963
2026-04-01 12:55:08.673 | step 1 | route=HW_TicketFun | empId= | query called at=12:55:08.673
2026-04-01 12:55:08.684 | step 2 | route=HW_TicketFun | empId=66466 | query=Kpi_HW_Ticket_Details | queryMs=10.27
2026-04-01 12:55:08.685 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.48 | totalMs=11.48
2026-04-01 12:56:08.613 | step 1 | route=HW_TicketPost | empId=66466 | query called at=12:56:08.613
2026-04-01 12:56:08.644 | step 2 | route=HW_TicketPost | empId=66466 | query=Kpi_HW_Ticket_Details | queryMs=29.34
2026-04-01 12:56:08.646 | step 3 | route=HW_TicketPost | empId=66466 | apiMs=32.98 | totalMs=32.98
2026-04-01 12:56:08.649 | step 1 | route=HW_TicketPost | empId=66466 | query called at=12:56:08.649
2026-04-01 12:56:08.654 | step 2 | route=HW_TicketPost | empId=66466 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-01 12:56:08.654 | step 3 | route=HW_TicketPost | empId=66466 | apiMs=4.77 | totalMs=4.77
2026-04-01 12:56:08.655 | step 1 | route=HW_TicketPost | empId=66466 | query called at=12:56:08.655
2026-04-01 12:56:08.657 | step 2 | route=HW_TicketPost | empId=66466 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-04-01 12:56:08.657 | step 3 | route=HW_TicketPost | empId=66466 | apiMs=2.26 | totalMs=2.26
2026-04-01 12:56:08.657 | step 1 | route=HW_TicketPost | empId=66466 | query called at=12:56:08.657
2026-04-01 12:56:09.647 | step 2 | route=HW_TicketPost | empId=66466 | query=hw_ticket_save_proc_kpi | queryMs=989.03
2026-04-01 12:56:09.734 | step 3 | route=HW_TicketPost | empId=66466 | apiMs=1,076.80 | totalMs=1,076.80
2026-04-01 12:56:11.271 | step 1 | route=IT_Ticket | empId=66466 | query called at=12:56:11.271
2026-04-01 12:56:11.288 | step 2 | route=IT_Ticket | empId=66466 | query=KPI_IT_Ticket_Details_New | queryMs=15.86
2026-04-01 12:56:11.296 | step 2 | route=IT_Ticket | empId=66466 | query=KPI_IT_Ticket_Details_New | queryMs=5.56
2026-04-01 12:56:11.305 | step 2 | route=IT_Ticket | empId=66466 | query=KPI_IT_Ticket_Details_New | queryMs=5.98
2026-04-01 12:56:11.313 | step 2 | route=IT_Ticket | empId=66466 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-04-01 12:56:11.316 | step 2 | route=IT_Ticket | empId=66466 | query=Kpi_it_Ticket_Details | queryMs=2.06
2026-04-01 12:56:11.318 | step 2 | route=IT_Ticket | empId=66466 | query=VMS_Comp_login_proc | queryMs=1.51
2026-04-01 12:56:11.318 | step 3 | route=IT_Ticket | empId=66466 | apiMs=46.59 | totalMs=46.59
2026-04-01 12:56:11.319 | step 1 | route=IT_Ticket | empId=66466 | query called at=12:56:11.319
2026-04-01 12:56:11.327 | step 2 | route=IT_Ticket | empId=66466 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-04-01 12:56:11.336 | step 2 | route=IT_Ticket | empId=66466 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-04-01 12:56:11.344 | step 2 | route=IT_Ticket | empId=66466 | query=Kpi_HW_Ticket_Details | queryMs=7.84
2026-04-01 12:56:11.344 | step 3 | route=IT_Ticket | empId=66466 | apiMs=25.49 | totalMs=25.49
2026-04-01 12:56:38.466 | step 1 | route=IT_Ticket | empId=43200 | query called at=12:56:38.466
2026-04-01 12:56:38.477 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-01 12:56:38.479 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-01 12:56:38.480 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-01 12:56:38.482 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-01 12:56:38.483 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-01 12:56:38.486 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=2.06
2026-04-01 12:56:38.486 | step 3 | route=IT_Ticket | empId=43200 | apiMs=20.55 | totalMs=20.55
2026-04-01 12:56:38.487 | step 1 | route=IT_Ticket | empId=43200 | query called at=12:56:38.487
2026-04-01 12:56:38.489 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-01 12:56:38.490 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-01 12:56:38.493 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.83
2026-04-01 12:56:38.493 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.47 | totalMs=5.47
2026-04-01 12:56:45.650 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=12:56:45.650
2026-04-01 12:56:45.830 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=179.91
2026-04-01 12:56:45.833 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=183.52 | totalMs=183.52
2026-04-01 12:56:48.400 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=12:56:48.400
2026-04-01 12:56:48.413 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.48
2026-04-01 12:56:48.416 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=15.18 | totalMs=15.18
2026-04-01 12:57:54.357 | step 1 | route=IT_TicketPost | empId=43200 | query called at=12:57:54.357
2026-04-01 12:57:54.368 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-01 12:57:54.368 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=11.14 | totalMs=11.14
2026-04-01 12:57:54.369 | step 1 | route=IT_TicketPost | empId=43200 | query called at=12:57:54.369
2026-04-01 12:57:54.393 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=23.73
2026-04-01 12:57:54.395 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=26.11 | totalMs=26.11
2026-04-01 12:57:54.395 | step 1 | route=IT_TicketPost | empId=43200 | query called at=12:57:54.395
2026-04-01 12:57:54.397 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-01 12:57:54.398 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.53 | totalMs=2.53
2026-04-01 12:57:54.398 | step 1 | route=IT_TicketPost | empId=43200 | query called at=12:57:54.398
2026-04-01 12:57:54.399 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-01 12:57:54.400 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.60 | totalMs=1.60
2026-04-01 12:57:57.515 | step 1 | route=IT_Ticket | empId=43200 | query called at=12:57:57.515
2026-04-01 12:57:57.526 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-01 12:57:57.530 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-01 12:57:57.533 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-01 12:57:57.535 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-01 12:57:57.536 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-01 12:57:57.538 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=2
2026-04-01 12:57:57.539 | step 3 | route=IT_Ticket | empId=43200 | apiMs=23.52 | totalMs=23.52
2026-04-01 12:57:57.539 | step 1 | route=IT_Ticket | empId=43200 | query called at=12:57:57.539
2026-04-01 12:57:57.541 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-01 12:57:57.542 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-01 12:57:57.544 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-01 12:57:57.544 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.68 | totalMs=4.68
2026-04-01 13:04:53.329 | step 1 | route=IT_Ticket | empId=34771 | query called at=13:04:53.329
2026-04-01 13:04:53.364 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=34.78
2026-04-01 13:04:53.366 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-01 13:04:53.367 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-01 13:04:53.368 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-01 13:04:53.391 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=22.08
2026-04-01 13:04:53.396 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=5.22
2026-04-01 13:04:53.396 | step 3 | route=IT_Ticket | empId=34771 | apiMs=67.75 | totalMs=67.75
2026-04-01 13:04:53.397 | step 1 | route=IT_Ticket | empId=34771 | query called at=13:04:53.397
2026-04-01 13:04:53.414 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=17.02
2026-04-01 13:04:53.416 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-01 13:04:53.417 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-01 13:04:53.417 | step 3 | route=IT_Ticket | empId=34771 | apiMs=20.24 | totalMs=20.24
2026-04-01 13:05:03.918 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=13:05:03.918
2026-04-01 13:05:04.782 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=863.48
2026-04-01 13:05:04.783 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=864.57 | totalMs=864.57
2026-04-01 13:05:07.370 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=13:05:07.370
2026-04-01 13:05:07.381 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-01 13:05:07.384 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=14.11 | totalMs=14.11
2026-04-01 13:06:20.158 | step 1 | route=IT_TicketPost | empId=34771 | query called at=13:06:20.158
2026-04-01 13:06:20.169 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-01 13:06:20.172 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=14.24 | totalMs=14.24
2026-04-01 13:06:20.175 | step 1 | route=IT_TicketPost | empId=34771 | query called at=13:06:20.175
2026-04-01 13:06:20.204 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=26.26
2026-04-01 13:06:20.206 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=30.89 | totalMs=30.89
2026-04-01 13:06:20.206 | step 1 | route=IT_TicketPost | empId=34771 | query called at=13:06:20.206
2026-04-01 13:06:20.208 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-01 13:06:20.209 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=2.51 | totalMs=2.51
2026-04-01 13:06:21.934 | step 1 | route=IT_Ticket | empId=34771 | query called at=13:06:21.934
2026-04-01 13:06:21.944 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-04-01 13:06:21.946 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-01 13:06:21.948 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-01 13:06:21.949 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-01 13:06:21.951 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-01 13:06:21.956 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=4.99
2026-04-01 13:06:21.956 | step 3 | route=IT_Ticket | empId=34771 | apiMs=22.35 | totalMs=22.35
2026-04-01 13:06:21.957 | step 1 | route=IT_Ticket | empId=34771 | query called at=13:06:21.957
2026-04-01 13:06:21.958 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-01 13:06:21.960 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-01 13:06:21.961 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-01 13:06:21.961 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.62 | totalMs=4.62
2026-04-01 13:16:27.683 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:16:27.683
2026-04-01 13:16:27.717 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=33.59
2026-04-01 13:16:27.721 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-01 13:16:27.725 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-01 13:16:27.726 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-01 13:16:27.748 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=21.65
2026-04-01 13:16:27.754 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=5.35
2026-04-01 13:16:27.754 | step 3 | route=IT_Ticket | empId=40217 | apiMs=71.41 | totalMs=71.41
2026-04-01 13:16:27.755 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:16:27.755
2026-04-01 13:16:27.772 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=17.09
2026-04-01 13:16:27.774 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 13:16:27.775 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 13:16:27.775 | step 3 | route=IT_Ticket | empId=40217 | apiMs=20.58 | totalMs=20.58
2026-04-01 13:16:32.506 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=13:16:32.506
2026-04-01 13:16:33.007 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=497.54
2026-04-01 13:16:33.010 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=503.56 | totalMs=503.56
2026-04-01 13:16:37.159 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=13:16:37.159
2026-04-01 13:16:37.173 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-04-01 13:16:37.176 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=16.81 | totalMs=16.81
2026-04-01 13:20:19.396 | step 1 | route=IT_TicketPost | empId=40217 | query called at=13:20:19.396
2026-04-01 13:20:19.406 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-01 13:20:19.409 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=13.44 | totalMs=13.44
2026-04-01 13:20:19.423 | step 1 | route=IT_TicketPost | empId=40217 | query called at=13:20:19.423
2026-04-01 13:20:19.471 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=48.18
2026-04-01 13:20:19.474 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=50.70 | totalMs=50.70
2026-04-01 13:20:19.474 | step 1 | route=IT_TicketPost | empId=40217 | query called at=13:20:19.474
2026-04-01 13:20:19.476 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-01 13:20:19.476 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.24 | totalMs=2.24
2026-04-01 13:20:19.477 | step 1 | route=IT_TicketPost | empId=40217 | query called at=13:20:19.477
2026-04-01 13:20:19.478 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-01 13:20:19.478 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.74 | totalMs=1.74
2026-04-01 13:20:19.701 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:20:19.701
2026-04-01 13:20:19.712 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-01 13:20:19.714 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-01 13:20:19.715 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-01 13:20:19.717 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-01 13:20:19.718 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-01 13:20:19.725 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=5.92
2026-04-01 13:20:19.725 | step 3 | route=IT_Ticket | empId=40217 | apiMs=23.70 | totalMs=23.70
2026-04-01 13:20:19.725 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:20:19.725
2026-04-01 13:20:19.727 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-01 13:20:19.728 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 13:20:19.730 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-01 13:20:19.730 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.64 | totalMs=4.64
2026-04-01 14:00:27.173 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:00:27.173
2026-04-01 14:00:27.209 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=35.51
2026-04-01 14:00:27.209 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=36.59 | totalMs=36.59
2026-04-01 14:00:27.590 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:00:27.590
2026-04-01 14:15:21.332 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:15:21.332
2026-04-01 14:15:21.367 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=34.72
2026-04-01 14:15:21.369 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-01 14:15:21.371 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-01 14:15:21.372 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-01 14:15:21.394 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=21.55
2026-04-01 14:15:21.396 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.91
2026-04-01 14:15:21.396 | step 3 | route=IT_Ticket | empId=46973 | apiMs=64.28 | totalMs=64.28
2026-04-01 14:15:21.397 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:15:21.397
2026-04-01 14:15:21.414 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=16.89
2026-04-01 14:15:21.415 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-01 14:15:21.417 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 14:15:21.417 | step 3 | route=IT_Ticket | empId=46973 | apiMs=20.28 | totalMs=20.28
2026-04-01 14:15:29.251 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=14:15:29.251
2026-04-01 14:15:29.678 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=426.49
2026-04-01 14:15:29.678 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=427.35 | totalMs=427.35
2026-04-01 14:15:31.931 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=14:15:31.931
2026-04-01 14:15:31.943 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-04-01 14:15:31.943 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=11.98 | totalMs=11.98
2026-04-01 14:17:16.660 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:17:16.660
2026-04-01 14:17:16.677 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=16.96
2026-04-01 14:17:16.685 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-04-01 14:17:16.694 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-04-01 14:17:16.702 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-04-01 14:17:16.711 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=8.25
2026-04-01 14:17:16.720 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=8.77
2026-04-01 14:17:16.720 | step 3 | route=IT_Ticket | empId=59261 | apiMs=60.70 | totalMs=60.70
2026-04-01 14:17:16.721 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:17:16.721
2026-04-01 14:17:16.729 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=7.5
2026-04-01 14:17:16.737 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-04-01 14:17:16.746 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-01 14:17:16.746 | step 3 | route=IT_Ticket | empId=59261 | apiMs=25.19 | totalMs=25.19
2026-04-01 14:17:30.562 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=14:17:30.562
2026-04-01 14:17:30.997 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=434.32
2026-04-01 14:17:31.002 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=439.67 | totalMs=439.67
2026-04-01 14:17:31.957 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=14:17:31.957
2026-04-01 14:17:31.979 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=18.36
2026-04-01 14:17:31.981 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=24.42 | totalMs=24.42
2026-04-01 14:18:35.558 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:18:35.558
2026-04-01 14:18:35.574 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=15.02
2026-04-01 14:18:35.574 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=16.08 | totalMs=16.08
2026-04-01 14:18:35.575 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:18:35.575
2026-04-01 14:18:35.640 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=64.95
2026-04-01 14:18:35.657 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=81.92 | totalMs=81.92
2026-04-01 14:18:35.657 | step 1 | route=IT_TicketPost | empId=46973 | query called at=14:18:35.657
2026-04-01 14:18:35.731 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=73.59
2026-04-01 14:18:35.731 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=74.51 | totalMs=74.51
2026-04-01 14:18:37.807 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:18:37.807
2026-04-01 14:18:37.821 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=13.63
2026-04-01 14:18:37.837 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=12.84
2026-04-01 14:18:37.846 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=6.17
2026-04-01 14:18:37.847 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-01 14:18:37.849 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-01 14:18:37.868 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=19
2026-04-01 14:18:37.868 | step 3 | route=IT_Ticket | empId=46973 | apiMs=61.38 | totalMs=61.38
2026-04-01 14:18:37.869 | step 1 | route=IT_Ticket | empId=46973 | query called at=14:18:37.869
2026-04-01 14:18:37.886 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=16.46
2026-04-01 14:18:37.887 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-01 14:18:37.888 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-01 14:18:37.888 | step 3 | route=IT_Ticket | empId=46973 | apiMs=19.50 | totalMs=19.50
2026-04-01 14:19:05.710 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:19:05.710
2026-04-01 14:19:05.772 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=62.14
2026-04-01 14:19:05.773 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=63.23 | totalMs=63.23
2026-04-01 14:19:06.595 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:19:06.595
2026-04-01 14:19:15.844 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:19:15.844
2026-04-01 14:19:16.056 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=211.78
2026-04-01 14:19:16.132 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=287.57 | totalMs=287.57
2026-04-01 14:19:16.132 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:19:16.132
2026-04-01 14:19:16.134 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-01 14:19:16.136 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-01 14:19:16.137 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-01 14:19:16.137 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.25 | totalMs=5.25
2026-04-01 14:19:18.557 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:19:18.557
2026-04-01 14:19:18.617 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=59.35
2026-04-01 14:19:18.618 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=60.45 | totalMs=60.45
2026-04-01 14:19:19.536 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:19:19.536
2026-04-01 14:20:03.096 | step 1 | route=IT_TicketPost | empId=59261 | query called at=14:20:03.096
2026-04-01 14:20:03.108 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.66
2026-04-01 14:20:03.112 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=15.52 | totalMs=15.52
2026-04-01 14:20:03.114 | step 1 | route=IT_TicketPost | empId=59261 | query called at=14:20:03.114
2026-04-01 14:20:03.156 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=39.03
2026-04-01 14:20:03.158 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=43.59 | totalMs=43.59
2026-04-01 14:20:03.158 | step 1 | route=IT_TicketPost | empId=59261 | query called at=14:20:03.158
2026-04-01 14:20:03.160 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-01 14:20:03.161 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.48 | totalMs=2.48
2026-04-01 14:20:03.161 | step 1 | route=IT_TicketPost | empId=59261 | query called at=14:20:03.161
2026-04-01 14:20:03.163 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-01 14:20:03.163 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.85 | totalMs=1.85
2026-04-01 14:20:03.386 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:20:03.386
2026-04-01 14:20:03.396 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-01 14:20:03.398 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-01 14:20:03.400 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-01 14:20:03.401 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-01 14:20:03.403 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-01 14:20:03.405 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=2.14
2026-04-01 14:20:03.406 | step 3 | route=IT_Ticket | empId=59261 | apiMs=19.66 | totalMs=19.66
2026-04-01 14:20:03.406 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:20:03.406
2026-04-01 14:20:03.408 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-01 14:20:03.409 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 14:20:03.411 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-04-01 14:20:03.411 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.25 | totalMs=5.25
2026-04-01 14:39:54.941 | step 1 | route=IT_Ticket | empId=36643 | query called at=14:39:54.941
2026-04-01 14:39:54.976 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=33.93
2026-04-01 14:39:54.978 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-01 14:39:54.979 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-01 14:39:54.980 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-01 14:39:55.002 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=21.76
2026-04-01 14:39:55.008 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=5.6
2026-04-01 14:39:55.009 | step 3 | route=IT_Ticket | empId=36643 | apiMs=67.44 | totalMs=67.44
2026-04-01 14:39:55.009 | step 1 | route=IT_Ticket | empId=36643 | query called at=14:39:55.009
2026-04-01 14:39:55.027 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=17.35
2026-04-01 14:39:55.028 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-01 14:39:55.030 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-01 14:39:55.030 | step 3 | route=IT_Ticket | empId=36643 | apiMs=20.83 | totalMs=20.83
2026-04-01 14:42:04.522 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36643 | query called at=14:42:04.522
2026-04-01 14:42:04.661 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=138.41
2026-04-01 14:42:04.664 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36643 | apiMs=142.17 | totalMs=142.17
2026-04-01 14:42:06.357 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query called at=14:42:06.357
2026-04-01 14:42:06.368 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-01 14:42:06.371 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36643 | apiMs=13.96 | totalMs=13.96
2026-04-01 14:42:54.024 | step 1 | route=IT_TicketPost | empId=36643 | query called at=14:42:54.024
2026-04-01 14:42:54.035 | step 2 | route=IT_TicketPost | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-01 14:42:54.038 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=13.83 | totalMs=13.83
2026-04-01 14:42:54.040 | step 1 | route=IT_TicketPost | empId=36643 | query called at=14:42:54.040
2026-04-01 14:42:54.071 | step 2 | route=IT_TicketPost | empId=36643 | query=IT_Ticket_Save_SPOC | queryMs=28.23
2026-04-01 14:42:54.073 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=32.79 | totalMs=32.79
2026-04-01 14:42:54.073 | step 1 | route=IT_TicketPost | empId=36643 | query called at=14:42:54.073
2026-04-01 14:42:54.076 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-01 14:42:54.076 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=2.44 | totalMs=2.44
2026-04-01 14:42:54.298 | step 1 | route=IT_Ticket | empId=36643 | query called at=14:42:54.298
2026-04-01 14:42:54.309 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-01 14:42:54.310 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-01 14:42:54.312 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-01 14:42:54.313 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-01 14:42:54.315 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-01 14:42:54.321 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=5.57
2026-04-01 14:42:54.321 | step 3 | route=IT_Ticket | empId=36643 | apiMs=22.65 | totalMs=22.65
2026-04-01 14:42:54.322 | step 1 | route=IT_Ticket | empId=36643 | query called at=14:42:54.322
2026-04-01 14:42:54.323 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-01 14:42:54.324 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 14:42:54.326 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-01 14:42:54.326 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.48 | totalMs=4.48
2026-04-01 14:45:00.762 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:45:00.762
2026-04-01 14:45:00.812 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=49.21
2026-04-01 14:45:00.815 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=53.19 | totalMs=53.19
2026-04-01 14:45:01.880 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:45:01.880
2026-04-01 14:49:07.155 | step 1 | route=IT_Ticket | empId=50294 | query called at=14:49:07.155
2026-04-01 14:49:07.194 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=38.06
2026-04-01 14:49:07.202 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=7.38
2026-04-01 14:49:07.210 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-04-01 14:49:07.218 | step 2 | route=IT_Ticket | empId=50294 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-04-01 14:49:07.246 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_it_Ticket_Details | queryMs=26.89
2026-04-01 14:49:07.256 | step 2 | route=IT_Ticket | empId=50294 | query=VMS_Comp_login_proc | queryMs=10.15
2026-04-01 14:49:07.257 | step 3 | route=IT_Ticket | empId=50294 | apiMs=102.08 | totalMs=102.08
2026-04-01 14:49:07.257 | step 1 | route=IT_Ticket | empId=50294 | query called at=14:49:07.257
2026-04-01 14:49:07.281 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=23.44
2026-04-01 14:49:07.290 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=7.78
2026-04-01 14:49:07.298 | step 2 | route=IT_Ticket | empId=50294 | query=Kpi_HW_Ticket_Details | queryMs=7.85
2026-04-01 14:49:07.298 | step 3 | route=IT_Ticket | empId=50294 | apiMs=41.02 | totalMs=41.02
2026-04-01 14:52:41.035 | step 1 | route=IT_Ticket | empId=11618 | query called at=14:52:41.035
2026-04-01 14:52:41.046 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-04-01 14:52:41.048 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-01 14:52:41.050 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-01 14:52:41.051 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-01 14:52:41.073 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_it_Ticket_Details | queryMs=21.79
2026-04-01 14:52:41.079 | step 2 | route=IT_Ticket | empId=11618 | query=VMS_Comp_login_proc | queryMs=5.56
2026-04-01 14:52:41.080 | step 3 | route=IT_Ticket | empId=11618 | apiMs=44.30 | totalMs=44.30
2026-04-01 14:52:41.080 | step 1 | route=IT_Ticket | empId=11618 | query called at=14:52:41.080
2026-04-01 14:52:41.082 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-01 14:52:41.083 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-01 14:52:41.085 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-01 14:52:41.085 | step 3 | route=IT_Ticket | empId=11618 | apiMs=4.76 | totalMs=4.76
2026-04-01 14:53:03.535 | step 1 | route=Ticket_Entry_SPOC_Module | empId=11618 | query called at=14:53:03.535
2026-04-01 14:53:03.712 | step 2 | route=Ticket_Entry_SPOC_Module | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=173.6
2026-04-01 14:53:03.715 | step 3 | route=Ticket_Entry_SPOC_Module | empId=11618 | apiMs=180.11 | totalMs=180.11
2026-04-01 14:53:07.694 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=11618 | query called at=14:53:07.694
2026-04-01 14:53:07.709 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-01 14:53:07.712 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=11618 | apiMs=17.78 | totalMs=17.78
2026-04-01 14:54:47.730 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=14:54:47.730
2026-04-01 14:54:47.776 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=45.25
2026-04-01 14:54:47.776 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=46.15 | totalMs=46.15
2026-04-01 14:54:48.380 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:54:48.380
2026-04-01 14:55:02.125 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=14:55:02.125
2026-04-01 14:55:02.165 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=IT_Ticket_Update_SPOC | queryMs=36.61
2026-04-01 14:55:02.170 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=IT_Ticket_Update_SPOC | queryMs=1.16
2026-04-01 14:55:02.171 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=46.39 | totalMs=46.39
2026-04-01 14:55:02.172 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=14:55:02.172
2026-04-01 14:55:02.174 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-01 14:55:02.175 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-01 14:55:02.176 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-01 14:55:02.176 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=4.35 | totalMs=4.35
2026-04-01 14:55:03.755 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=14:55:03.755
2026-04-01 14:55:03.761 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.9
2026-04-01 14:55:03.770 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-04-01 14:55:03.778 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.26
2026-04-01 14:55:03.779 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=24.28 | totalMs=24.28
2026-04-01 14:55:04.672 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=14:55:04.672
2026-04-01 14:55:04.698 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=25.61
2026-04-01 14:55:04.699 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=26.85 | totalMs=26.85
2026-04-01 14:55:05.122 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:05.122
2026-04-01 15:03:33.941 | step 1 | route=IT_Ticket | empId=59059 | query called at=15:03:33.941
2026-04-01 15:03:33.975 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=33.29
2026-04-01 15:03:33.977 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-01 15:03:33.979 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 15:03:33.980 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-01 15:03:34.002 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=21.68
2026-04-01 15:03:34.009 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=5.58
2026-04-01 15:03:34.009 | step 3 | route=IT_Ticket | empId=59059 | apiMs=68.01 | totalMs=68.01
2026-04-01 15:03:34.010 | step 1 | route=IT_Ticket | empId=59059 | query called at=15:03:34.010
2026-04-01 15:03:34.028 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=17.68
2026-04-01 15:03:34.030 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-01 15:03:34.031 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-01 15:03:34.032 | step 3 | route=IT_Ticket | empId=59059 | apiMs=22.13 | totalMs=22.13
2026-04-01 15:03:52.136 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59059 | query called at=15:03:52.136
2026-04-01 15:03:52.245 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=106.32
2026-04-01 15:03:52.248 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59059 | apiMs=112.54 | totalMs=112.54
2026-04-01 15:03:55.043 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query called at=15:03:55.043
2026-04-01 15:03:55.067 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=22.78
2026-04-01 15:03:55.067 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59059 | apiMs=24.01 | totalMs=24.01
2026-04-01 15:05:00.528 | step 1 | route=IT_TicketPost | empId=59059 | query called at=15:05:00.528
2026-04-01 15:05:00.539 | step 2 | route=IT_TicketPost | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-01 15:05:00.540 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=11.22 | totalMs=11.22
2026-04-01 15:05:00.541 | step 1 | route=IT_TicketPost | empId=59059 | query called at=15:05:00.541
2026-04-01 15:05:00.614 | step 2 | route=IT_TicketPost | empId=59059 | query=IT_Ticket_Save_SPOC | queryMs=72.71
2026-04-01 15:05:00.620 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=79.52 | totalMs=79.52
2026-04-01 15:05:00.620 | step 1 | route=IT_TicketPost | empId=59059 | query called at=15:05:00.620
2026-04-01 15:05:00.640 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.64
2026-04-01 15:05:00.640 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=19.60 | totalMs=19.60
2026-04-01 15:05:00.641 | step 1 | route=IT_TicketPost | empId=59059 | query called at=15:05:00.641
2026-04-01 15:05:00.642 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-01 15:05:00.643 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=1.86 | totalMs=1.86
2026-04-01 15:05:02.865 | step 1 | route=IT_Ticket | empId=59059 | query called at=15:05:02.865
2026-04-01 15:05:02.876 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-01 15:05:02.877 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-01 15:05:02.879 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-01 15:05:02.880 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-01 15:05:02.882 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.71
2026-04-01 15:05:02.888 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=5.53
2026-04-01 15:05:02.889 | step 3 | route=IT_Ticket | empId=59059 | apiMs=23.61 | totalMs=23.61
2026-04-01 15:05:02.889 | step 1 | route=IT_Ticket | empId=59059 | query called at=15:05:02.889
2026-04-01 15:05:02.891 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-01 15:05:02.892 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-01 15:05:02.893 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-01 15:05:02.893 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.22 | totalMs=4.22
2026-04-01 15:16:43.204 | step 1 | route=IT_Ticket | empId=11618 | query called at=15:16:43.204
2026-04-01 15:16:43.261 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=57.19
2026-04-01 15:16:43.270 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-04-01 15:16:43.278 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-04-01 15:16:43.288 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=8.97
2026-04-01 15:16:43.332 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_it_Ticket_Details | queryMs=43.3
2026-04-01 15:16:43.348 | step 2 | route=IT_Ticket | empId=11618 | query=VMS_Comp_login_proc | queryMs=16.18
2026-04-01 15:16:43.348 | step 3 | route=IT_Ticket | empId=11618 | apiMs=144.79 | totalMs=144.79
2026-04-01 15:16:43.349 | step 1 | route=IT_Ticket | empId=11618 | query called at=15:16:43.349
2026-04-01 15:16:43.383 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=34.12
2026-04-01 15:16:43.392 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-01 15:16:43.400 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-01 15:16:43.401 | step 3 | route=IT_Ticket | empId=11618 | apiMs=51.83 | totalMs=51.83
2026-04-01 15:16:58.060 | step 1 | route=Ticket_Entry_SPOC_Module | empId=11618 | query called at=15:16:58.060
2026-04-01 15:16:58.472 | step 2 | route=Ticket_Entry_SPOC_Module | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=411.21
2026-04-01 15:16:58.475 | step 3 | route=Ticket_Entry_SPOC_Module | empId=11618 | apiMs=415.01 | totalMs=415.01
2026-04-01 15:17:00.500 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=11618 | query called at=15:17:00.500
2026-04-01 15:17:00.515 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=14.61
2026-04-01 15:17:00.519 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=11618 | apiMs=19.03 | totalMs=19.03
2026-04-01 15:17:52.801 | step 1 | route=IT_TicketPost | empId=11618 | query called at=15:17:52.801
2026-04-01 15:17:52.812 | step 2 | route=IT_TicketPost | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-01 15:17:52.815 | step 3 | route=IT_TicketPost | empId=11618 | apiMs=13.82 | totalMs=13.82
2026-04-01 15:17:52.817 | step 1 | route=IT_TicketPost | empId=11618 | query called at=15:17:52.817
2026-04-01 15:17:52.868 | step 2 | route=IT_TicketPost | empId=11618 | query=IT_Ticket_Save_SPOC | queryMs=48.08
2026-04-01 15:17:52.870 | step 3 | route=IT_TicketPost | empId=11618 | apiMs=52.61 | totalMs=52.61
2026-04-01 15:17:52.870 | step 1 | route=IT_TicketPost | empId=11618 | query called at=15:17:52.870
2026-04-01 15:17:52.873 | step 2 | route=IT_TicketPost | empId=11618 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-01 15:17:52.874 | step 3 | route=IT_TicketPost | empId=11618 | apiMs=3.03 | totalMs=3.03
2026-04-01 15:17:52.874 | step 1 | route=IT_TicketPost | empId=11618 | query called at=15:17:52.874
2026-04-01 15:17:52.875 | step 2 | route=IT_TicketPost | empId=11618 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-01 15:17:52.876 | step 3 | route=IT_TicketPost | empId=11618 | apiMs=1.61 | totalMs=1.61
2026-04-01 15:17:55.708 | step 1 | route=IT_Ticket | empId=11618 | query called at=15:17:55.708
2026-04-01 15:17:55.718 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-04-01 15:17:55.722 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-01 15:17:55.726 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-01 15:17:55.727 | step 2 | route=IT_Ticket | empId=11618 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-01 15:17:55.728 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-04-01 15:17:55.732 | step 2 | route=IT_Ticket | empId=11618 | query=VMS_Comp_login_proc | queryMs=3.37
2026-04-01 15:17:55.733 | step 3 | route=IT_Ticket | empId=11618 | apiMs=24.42 | totalMs=24.42
2026-04-01 15:17:55.733 | step 1 | route=IT_Ticket | empId=11618 | query called at=15:17:55.733
2026-04-01 15:17:55.734 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-01 15:17:55.736 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-01 15:17:55.737 | step 2 | route=IT_Ticket | empId=11618 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-01 15:17:55.737 | step 3 | route=IT_Ticket | empId=11618 | apiMs=3.97 | totalMs=3.97
2026-04-01 15:18:39.398 | step 1 | route=IT_Ticket_Report | empId=41204 | query called at=15:18:39.398
2026-04-01 15:18:40.132 | step 2 | route=IT_Ticket_Report | empId=41204 | query=kpi_it_ticket_report_page_proc | queryMs=733.08
2026-04-01 15:18:40.135 | step 3 | route=IT_Ticket_Report | empId=41204 | apiMs=736.68 | totalMs=736.68
2026-04-01 15:18:40.636 | step 4 | route=pageRenderd | empId=41204 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:18:40.636
2026-04-01 15:18:43.193 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:18:43.193
2026-04-01 15:18:43.204 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-04-01 15:18:43.209 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-01 15:18:43.221 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=8.89
2026-04-01 15:18:43.233 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=9.07
2026-04-01 15:18:43.242 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=8.21
2026-04-01 15:18:43.271 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=29.13
2026-04-01 15:18:43.272 | step 3 | route=IT_Ticket | empId=41204 | apiMs=78.97 | totalMs=78.97
2026-04-01 15:18:43.272 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:18:43.272
2026-04-01 15:18:43.274 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-01 15:18:43.276 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=2.14
2026-04-01 15:18:43.278 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-01 15:18:43.278 | step 3 | route=IT_Ticket | empId=41204 | apiMs=5.59 | totalMs=5.59
2026-04-01 15:18:55.161 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=15:18:55.161
2026-04-01 15:18:55.431 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=269.1
2026-04-01 15:18:55.435 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=273.09 | totalMs=273.09
2026-04-01 15:18:57.411 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query called at=15:18:57.411
2026-04-01 15:18:57.428 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=16.73
2026-04-01 15:18:57.432 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41204 | apiMs=20.60 | totalMs=20.60
2026-04-01 15:19:34.283 | step 1 | route=IT_TicketPost | empId=41204 | query called at=15:19:34.283
2026-04-01 15:19:34.294 | step 2 | route=IT_TicketPost | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-01 15:19:34.297 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=13.44 | totalMs=13.44
2026-04-01 15:19:34.300 | step 1 | route=IT_TicketPost | empId=41204 | query called at=15:19:34.300
2026-04-01 15:19:34.332 | step 2 | route=IT_TicketPost | empId=41204 | query=IT_Ticket_Save_SPOC | queryMs=29.86
2026-04-01 15:19:34.349 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=49.30 | totalMs=49.30
2026-04-01 15:19:34.349 | step 1 | route=IT_TicketPost | empId=41204 | query called at=15:19:34.349
2026-04-01 15:19:34.352 | step 2 | route=IT_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-04-01 15:19:34.352 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=2.67 | totalMs=2.67
2026-04-01 15:19:34.352 | step 1 | route=IT_TicketPost | empId=41204 | query called at=15:19:34.352
2026-04-01 15:19:34.354 | step 2 | route=IT_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-01 15:19:34.354 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=1.96 | totalMs=1.96
2026-04-01 15:19:34.579 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:19:34.579
2026-04-01 15:19:34.590 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-01 15:19:34.592 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-01 15:19:34.593 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-01 15:19:34.595 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-01 15:19:34.596 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-01 15:19:34.602 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=5.44
2026-04-01 15:19:34.603 | step 3 | route=IT_Ticket | empId=41204 | apiMs=23.27 | totalMs=23.27
2026-04-01 15:19:34.603 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:19:34.603
2026-04-01 15:19:34.605 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-01 15:19:34.606 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-01 15:19:34.608 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-01 15:19:34.608 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.94 | totalMs=4.94
2026-04-01 15:19:58.072 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:19:58.072
2026-04-01 15:19:58.113 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=40.38
2026-04-01 15:19:58.116 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=44.42 | totalMs=44.42
2026-04-01 15:19:59.032 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:19:59.032
2026-04-01 15:20:14.110 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:20:14.110
2026-04-01 15:20:14.283 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=172.61
2026-04-01 15:20:14.297 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=9.48
2026-04-01 15:20:14.302 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=192.15 | totalMs=192.15
2026-04-01 15:20:14.305 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:20:14.305
2026-04-01 15:20:14.306 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-01 15:20:14.307 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-01 15:20:14.308 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-01 15:20:14.309 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=3.95 | totalMs=3.95
2026-04-01 15:20:17.392 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:20:17.392
2026-04-01 15:20:17.393 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-01 15:20:17.397 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-01 15:20:17.401 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-01 15:20:17.404 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=12.19 | totalMs=12.19
2026-04-01 15:20:17.716 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:20:17.716
2026-04-01 15:20:17.750 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.4
2026-04-01 15:20:17.751 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.30 | totalMs=34.30
2026-04-01 15:20:18.497 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:20:18.497
2026-04-01 15:29:51.821 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=15:29:51.821
2026-04-01 15:29:51.869 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=46.97
2026-04-01 15:29:51.872 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=50.77 | totalMs=50.77
2026-04-01 15:29:52.889 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:29:52.889
2026-04-01 15:29:55.391 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=15:29:55.391
2026-04-01 15:29:55.413 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=21.42
2026-04-01 15:29:55.416 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=25.15 | totalMs=25.15
2026-04-01 15:29:56.158 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:29:56.158
2026-04-01 15:30:56.701 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:30:56.701
2026-04-01 15:30:56.723 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=21.68
2026-04-01 15:30:56.724 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-01 15:30:56.725 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-04-01 15:30:56.727 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-01 15:30:56.739 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=11.55
2026-04-01 15:30:56.740 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-01 15:30:56.741 | step 3 | route=IT_Ticket | empId=48116 | apiMs=39.86 | totalMs=39.86
2026-04-01 15:30:56.741 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:30:56.741
2026-04-01 15:30:56.751 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=9.35
2026-04-01 15:30:56.752 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-01 15:30:56.753 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-01 15:30:56.754 | step 3 | route=IT_Ticket | empId=48116 | apiMs=12.52 | totalMs=12.52
2026-04-01 15:31:12.569 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=15:31:12.569
2026-04-01 15:31:12.879 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=309.76
2026-04-01 15:31:12.880 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=310.56 | totalMs=310.56
2026-04-01 15:31:14.346 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=15:31:14.346
2026-04-01 15:31:14.358 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.85
2026-04-01 15:31:14.361 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.39 | totalMs=15.39
2026-04-01 15:32:17.305 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:32:17.305
2026-04-01 15:32:17.315 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-01 15:32:17.316 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=11.13 | totalMs=11.13
2026-04-01 15:32:17.316 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:32:17.316
2026-04-01 15:32:17.336 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=18.89
2026-04-01 15:32:17.339 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=22.97 | totalMs=22.97
2026-04-01 15:32:17.340 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:32:17.340
2026-04-01 15:32:17.342 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-01 15:32:17.342 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.15 | totalMs=2.15
2026-04-01 15:32:19.947 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:32:19.947
2026-04-01 15:32:19.957 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-04-01 15:32:19.959 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-01 15:32:19.960 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-01 15:32:19.962 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-01 15:32:19.963 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-01 15:32:19.965 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=1.95
2026-04-01 15:32:19.966 | step 3 | route=IT_Ticket | empId=48116 | apiMs=18.74 | totalMs=18.74
2026-04-01 15:32:19.966 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:32:19.966
2026-04-01 15:32:19.968 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-01 15:32:19.969 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 15:32:19.970 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-01 15:32:19.971 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.48 | totalMs=4.48
2026-04-01 15:33:07.898 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=15:33:07.898
2026-04-01 15:33:07.920 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=20.78
2026-04-01 15:33:07.923 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=24.65 | totalMs=24.65
2026-04-01 15:33:08.519 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:33:08.519
2026-04-01 15:33:11.227 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=15:33:11.227
2026-04-01 15:33:11.258 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=30.77
2026-04-01 15:33:11.263 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=36.20 | totalMs=36.20
2026-04-01 15:33:11.266 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=15:33:11.266
2026-04-01 15:33:11.271 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-01 15:33:11.272 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-01 15:33:11.274 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-01 15:33:11.274 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=7.65 | totalMs=7.65
2026-04-01 15:33:14.280 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=15:33:14.280
2026-04-01 15:33:14.296 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=16.17
2026-04-01 15:33:14.297 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=17.08 | totalMs=17.08
2026-04-01 15:33:14.768 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:33:14.768
2026-04-01 15:39:04.432 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:39:04.432
2026-04-01 15:39:04.466 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=33.04
2026-04-01 15:39:04.471 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-04-01 15:39:04.475 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-01 15:39:04.479 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-01 15:39:04.501 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=21.9
2026-04-01 15:39:04.507 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=5.41
2026-04-01 15:39:04.507 | step 3 | route=IT_Ticket | empId=46592 | apiMs=74.82 | totalMs=74.82
2026-04-01 15:39:04.508 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:39:04.508
2026-04-01 15:39:04.525 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=17.2
2026-04-01 15:39:04.527 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-01 15:39:04.528 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-01 15:39:04.528 | step 3 | route=IT_Ticket | empId=46592 | apiMs=20.59 | totalMs=20.59
2026-04-01 15:39:09.070 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=15:39:09.070
2026-04-01 15:39:09.423 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=353.02
2026-04-01 15:39:09.427 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=356.93 | totalMs=356.93
2026-04-01 15:39:11.339 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=15:39:11.339
2026-04-01 15:39:11.350 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-04-01 15:39:11.353 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=14.30 | totalMs=14.30
2026-04-01 15:39:34.415 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:39:34.415
2026-04-01 15:39:34.430 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=13.88
2026-04-01 15:39:34.433 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=17.67 | totalMs=17.67
2026-04-01 15:39:34.437 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:39:34.437
2026-04-01 15:39:34.594 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=154.21
2026-04-01 15:39:34.596 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=158.94 | totalMs=158.94
2026-04-01 15:39:34.597 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:39:34.597
2026-04-01 15:39:34.598 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-01 15:39:34.599 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=2.17 | totalMs=2.17
2026-04-01 15:39:35.763 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:39:35.763
2026-04-01 15:39:35.781 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=17.55
2026-04-01 15:39:35.788 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=6.67
2026-04-01 15:39:35.789 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-01 15:39:35.790 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-01 15:39:35.792 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-01 15:39:35.794 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=1.53
2026-04-01 15:39:35.794 | step 3 | route=IT_Ticket | empId=46592 | apiMs=31.63 | totalMs=31.63
2026-04-01 15:39:35.795 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:39:35.795
2026-04-01 15:39:35.796 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 15:39:35.797 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-01 15:39:35.799 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-01 15:39:35.799 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.18 | totalMs=4.18
2026-04-01 15:39:58.709 | step 1 | route=IT_Ticket | empId=39652 | query called at=15:39:58.709
2026-04-01 15:39:58.720 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-01 15:39:58.722 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-01 15:39:58.723 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-01 15:39:58.724 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-01 15:39:58.726 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-01 15:39:58.728 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=1.56
2026-04-01 15:39:58.728 | step 3 | route=IT_Ticket | empId=39652 | apiMs=18.81 | totalMs=18.81
2026-04-01 15:39:58.728 | step 1 | route=IT_Ticket | empId=39652 | query called at=15:39:58.728
2026-04-01 15:39:58.730 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 15:39:58.731 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-01 15:39:58.732 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-01 15:39:58.733 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.29 | totalMs=4.29
2026-04-01 15:54:46.078 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:54:46.078
2026-04-01 15:54:46.112 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=33.81
2026-04-01 15:54:46.117 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-01 15:54:46.121 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-01 15:54:46.124 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-01 15:54:46.147 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=21.93
2026-04-01 15:54:46.153 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=5.49
2026-04-01 15:54:46.153 | step 3 | route=IT_Ticket | empId=51701 | apiMs=75.16 | totalMs=75.16
2026-04-01 15:54:46.154 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:54:46.154
2026-04-01 15:54:46.171 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=17.1
2026-04-01 15:54:46.173 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-01 15:54:46.174 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-01 15:54:46.175 | step 3 | route=IT_Ticket | empId=51701 | apiMs=20.90 | totalMs=20.90
2026-04-01 15:54:54.523 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=15:54:54.523
2026-04-01 15:54:54.789 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=265.72
2026-04-01 15:54:54.790 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=266.72 | totalMs=266.72
2026-04-01 15:55:00.488 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=15:55:00.488
2026-04-01 15:55:00.509 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=20.15
2026-04-01 15:55:00.511 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=23.31 | totalMs=23.31
2026-04-01 15:56:45.575 | step 1 | route=IT_TicketPost | empId=51701 | query called at=15:56:45.575
2026-04-01 15:56:45.586 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-04-01 15:56:45.590 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=14.42 | totalMs=14.42
2026-04-01 15:56:45.592 | step 1 | route=IT_TicketPost | empId=51701 | query called at=15:56:45.592
2026-04-01 15:56:45.633 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=37.28
2026-04-01 15:56:45.646 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=53.45 | totalMs=53.45
2026-04-01 15:56:45.646 | step 1 | route=IT_TicketPost | empId=51701 | query called at=15:56:45.646
2026-04-01 15:56:45.655 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.92
2026-04-01 15:56:45.655 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=8.85 | totalMs=8.85
2026-04-01 15:56:48.136 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:56:48.136
2026-04-01 15:56:48.146 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-04-01 15:56:48.148 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-01 15:56:48.149 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-01 15:56:48.150 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-01 15:56:48.152 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-01 15:56:48.157 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=4.46
2026-04-01 15:56:48.157 | step 3 | route=IT_Ticket | empId=51701 | apiMs=21.19 | totalMs=21.19
2026-04-01 15:56:48.158 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:56:48.158
2026-04-01 15:56:48.166 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=7.17
2026-04-01 15:56:48.174 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-01 15:56:48.182 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-01 15:56:48.183 | step 3 | route=IT_Ticket | empId=51701 | apiMs=24.86 | totalMs=24.86
2026-04-01 15:57:21.080 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:57:21.080
2026-04-01 15:57:21.130 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=49.4
2026-04-01 15:57:21.131 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=50.50 | totalMs=50.50
2026-04-01 15:57:21.478 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:21.478
2026-04-01 15:58:04.654 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:58:04.654
2026-04-01 15:58:04.699 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=44.26
2026-04-01 15:58:04.725 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=18.11
2026-04-01 15:58:04.727 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=73.35 | totalMs=73.35
2026-04-01 15:58:04.730 | step 5 | route=SPOC_Entry_Save | empId=46685 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (50239, 7, Entry correction, 1, 27, 34950, 2026-04-01).
2026-04-01 15:58:04.951 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:58:04.951
2026-04-01 15:58:04.973 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=21.42
2026-04-01 15:58:04.973 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=22.32 | totalMs=22.32
2026-04-01 15:58:05.310 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:58:05.310
2026-04-01 15:58:16.396 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:58:16.396
2026-04-01 15:58:16.407 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=11.03
2026-04-01 15:58:16.412 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=16.22 | totalMs=16.22
2026-04-01 15:58:16.416 | step 5 | route=SPOC_Entry_Save | empId=46685 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (50239, 7, Entry correction, 1, 27, 34950, 2026-04-01).
2026-04-01 15:58:16.639 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:58:16.639
2026-04-01 15:58:16.660 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=20.59
2026-04-01 15:58:16.660 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=21.45 | totalMs=21.45
2026-04-01 15:58:16.985 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:58:16.985
2026-04-01 15:58:23.012 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=15:58:23.012
2026-04-01 15:58:23.039 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=26.99
2026-04-01 15:58:23.040 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=27.78 | totalMs=27.78
2026-04-01 15:58:24.063 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:58:24.063
2026-04-01 15:58:29.650 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=15:58:29.650
2026-04-01 15:58:29.670 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=19.38
2026-04-01 15:58:29.675 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=25.16 | totalMs=25.16
2026-04-01 15:58:29.678 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=15:58:29.678
2026-04-01 15:58:29.682 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-01 15:58:29.683 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-01 15:58:29.684 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-04-01 15:58:29.684 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=6.43 | totalMs=6.43
2026-04-01 15:58:29.912 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=15:58:29.912
2026-04-01 15:58:29.948 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=35.12
2026-04-01 15:58:29.948 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=36.21 | totalMs=36.21
2026-04-01 15:58:30.301 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:58:30.301
2026-04-01 15:58:37.803 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=15:58:37.803
2026-04-01 15:58:37.824 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=21.18
2026-04-01 15:58:37.828 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=25.94 | totalMs=25.94
2026-04-01 15:58:37.831 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=15:58:37.831
2026-04-01 15:58:37.835 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-01 15:58:37.836 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-01 15:58:37.837 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-01 15:58:37.838 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=6.26 | totalMs=6.26
2026-04-01 15:58:40.260 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=15:58:40.260
2026-04-01 15:58:40.288 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=27.51
2026-04-01 15:58:40.288 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=28.51 | totalMs=28.51
2026-04-01 15:58:40.618 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:58:40.618
2026-04-01 15:58:48.104 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=15:58:48.104
2026-04-01 15:58:48.138 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=30.84
2026-04-01 15:58:48.143 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=38.97 | totalMs=38.97
2026-04-01 15:58:48.144 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=15:58:48.144
2026-04-01 15:58:48.146 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-01 15:58:48.148 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-01 15:58:48.149 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-01 15:58:48.150 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=5.92 | totalMs=5.92
2026-04-01 15:58:50.780 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=15:58:50.780
2026-04-01 15:58:50.806 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.74
2026-04-01 15:58:50.809 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=29.41 | totalMs=29.41
2026-04-01 15:58:51.130 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:58:51.130
2026-04-01 16:12:42.562 | step 1 | route=IT_Ticket_Report | empId=51427 | query called at=16:12:42.562
2026-04-01 16:12:42.955 | step 2 | route=IT_Ticket_Report | empId=51427 | query=kpi_it_ticket_report_page_proc | queryMs=392.48
2026-04-01 16:12:42.958 | step 3 | route=IT_Ticket_Report | empId=51427 | apiMs=396.13 | totalMs=396.13
2026-04-01 16:12:43.815 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:12:43.815
2026-04-01 16:13:24.905 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:13:24.905
2026-04-01 16:20:10.740 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:20:10.740
2026-04-01 16:20:10.795 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=54.29
2026-04-01 16:20:10.797 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=57.84 | totalMs=57.84
2026-04-01 16:20:11.243 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:20:11.243
2026-04-01 16:20:14.937 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:20:14.937
2026-04-01 16:20:14.991 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=53.5
2026-04-01 16:20:14.995 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=58.36 | totalMs=58.36
2026-04-01 16:20:14.998 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:20:14.998
2026-04-01 16:20:15.002 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-01 16:20:15.003 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-04-01 16:20:15.004 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-01 16:20:15.004 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=6.64 | totalMs=6.64
2026-04-01 16:20:18.311 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:20:18.311
2026-04-01 16:20:18.324 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=13.09
2026-04-01 16:20:18.325 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=14.10 | totalMs=14.10
2026-04-01 16:20:18.719 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:20:18.719
2026-04-01 16:29:15.829 | step 1 | route=IT_Ticket | empId=44093 | query called at=16:29:15.829
2026-04-01 16:29:15.864 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=34.26
2026-04-01 16:29:15.866 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-01 16:29:15.867 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-01 16:29:15.868 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-01 16:29:15.890 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=21.71
2026-04-01 16:29:15.893 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=2.11
2026-04-01 16:29:15.893 | step 3 | route=IT_Ticket | empId=44093 | apiMs=64.62 | totalMs=64.62
2026-04-01 16:29:15.894 | step 1 | route=IT_Ticket | empId=44093 | query called at=16:29:15.894
2026-04-01 16:29:15.912 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=17.45
2026-04-01 16:29:15.913 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 16:29:15.915 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-01 16:29:15.915 | step 3 | route=IT_Ticket | empId=44093 | apiMs=20.94 | totalMs=20.94
2026-04-01 16:29:48.609 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:29:48.609
2026-04-01 16:29:48.630 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=19.96
2026-04-01 16:29:48.639 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=8.38
2026-04-01 16:29:48.648 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=8.71
2026-04-01 16:29:48.663 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=14.61
2026-04-01 16:29:48.665 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-01 16:29:48.670 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=5.3
2026-04-01 16:29:48.671 | step 3 | route=IT_Ticket | empId=38722 | apiMs=61.31 | totalMs=61.31
2026-04-01 16:29:48.671 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:29:48.671
2026-04-01 16:29:48.684 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=11.89
2026-04-01 16:29:48.693 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=8.71
2026-04-01 16:29:48.706 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=12.71
2026-04-01 16:29:48.706 | step 3 | route=IT_Ticket | empId=38722 | apiMs=34.65 | totalMs=34.65
2026-04-01 16:29:56.789 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=16:29:56.789
2026-04-01 16:29:57.195 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=405.01
2026-04-01 16:29:57.198 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=408.88 | totalMs=408.88
2026-04-01 16:29:59.358 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=16:29:59.358
2026-04-01 16:29:59.369 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-04-01 16:29:59.373 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=15.05 | totalMs=15.05
2026-04-01 16:30:34.739 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44093 | query called at=16:30:34.739
2026-04-01 16:30:34.870 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=130.6
2026-04-01 16:30:34.873 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44093 | apiMs=134.02 | totalMs=134.02
2026-04-01 16:30:38.081 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query called at=16:30:38.081
2026-04-01 16:30:38.094 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=11.77
2026-04-01 16:30:38.097 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44093 | apiMs=15.34 | totalMs=15.34
2026-04-01 16:31:01.592 | step 1 | route=IT_TicketPost | empId=38722 | query called at=16:31:01.592
2026-04-01 16:31:01.603 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-01 16:31:01.605 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=13.40 | totalMs=13.40
2026-04-01 16:31:01.608 | step 1 | route=IT_TicketPost | empId=38722 | query called at=16:31:01.608
2026-04-01 16:31:01.636 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=25.1
2026-04-01 16:31:01.638 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=29.43 | totalMs=29.43
2026-04-01 16:31:01.638 | step 1 | route=IT_TicketPost | empId=38722 | query called at=16:31:01.638
2026-04-01 16:31:01.640 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-01 16:31:01.640 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=1.99 | totalMs=1.99
2026-04-01 16:31:01.640 | step 1 | route=IT_TicketPost | empId=38722 | query called at=16:31:01.640
2026-04-01 16:31:01.642 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-01 16:31:01.642 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=1.60 | totalMs=1.60
2026-04-01 16:31:01.971 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:31:01.971
2026-04-01 16:31:01.982 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-01 16:31:01.984 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-01 16:31:01.985 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-01 16:31:01.986 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-01 16:31:01.988 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-01 16:31:01.990 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=1.88
2026-04-01 16:31:01.990 | step 3 | route=IT_Ticket | empId=38722 | apiMs=18.64 | totalMs=18.64
2026-04-01 16:31:01.991 | step 1 | route=IT_Ticket | empId=38722 | query called at=16:31:01.991
2026-04-01 16:31:01.992 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-01 16:31:01.993 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-01 16:31:01.995 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-01 16:31:01.995 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.60 | totalMs=4.60
2026-04-01 16:32:00.040 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=16:32:00.040
2026-04-01 16:32:00.183 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=142.25
2026-04-01 16:32:00.184 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=143.46 | totalMs=143.46
2026-04-01 16:32:00.912 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:32:00.912
2026-04-01 17:10:44.681 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=17:10:44.681
2026-04-01 17:10:44.705 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=23.14
2026-04-01 17:10:44.710 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=28.68 | totalMs=28.68
2026-04-01 17:10:44.714 | step 5 | route=SPOC_Entry_Save | empId=46685 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (50239, 7, Entry correction, 1, 27, 34950, 2026-04-01).
2026-04-01 17:10:44.943 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=17:10:44.943
2026-04-01 17:10:44.984 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=39.78
2026-04-01 17:10:44.984 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=40.64 | totalMs=40.64
2026-04-01 17:10:45.349 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:10:45.349
2026-04-01 17:28:27.979 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:28:27.979
2026-04-01 17:28:28.014 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=34.08
2026-04-01 17:28:28.019 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-01 17:28:28.023 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-01 17:28:28.026 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 17:28:28.049 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=21.98
2026-04-01 17:28:28.055 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=5.46
2026-04-01 17:28:28.055 | step 3 | route=IT_Ticket | empId=12993 | apiMs=75.56 | totalMs=75.56
2026-04-01 17:28:28.055 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:28:28.055
2026-04-01 17:28:28.073 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=17.43
2026-04-01 17:28:28.075 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-01 17:28:28.076 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 17:28:28.076 | step 3 | route=IT_Ticket | empId=12993 | apiMs=20.87 | totalMs=20.87
2026-04-01 17:28:36.368 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=17:28:36.368
2026-04-01 17:28:36.662 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=293.93
2026-04-01 17:28:36.666 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=297.86 | totalMs=297.86
2026-04-01 17:28:42.877 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=17:28:42.877
2026-04-01 17:28:42.890 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=12.02
2026-04-01 17:28:42.893 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=15.73 | totalMs=15.73
2026-04-01 17:31:32.840 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:31:32.840
2026-04-01 17:31:32.851 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-01 17:31:32.852 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=11.67 | totalMs=11.67
2026-04-01 17:31:32.853 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:31:32.853
2026-04-01 17:31:32.881 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=27.81
2026-04-01 17:31:32.883 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=30.83 | totalMs=30.83
2026-04-01 17:31:32.884 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:31:32.884
2026-04-01 17:31:32.886 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-01 17:31:32.887 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.81 | totalMs=2.81
2026-04-01 17:31:32.887 | step 1 | route=IT_TicketPost | empId=12993 | query called at=17:31:32.887
2026-04-01 17:31:32.889 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-01 17:31:32.889 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=1.80 | totalMs=1.80
2026-04-01 17:31:35.225 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:31:35.225
2026-04-01 17:31:35.236 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-01 17:31:35.237 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-01 17:31:35.239 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-01 17:31:35.240 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-01 17:31:35.262 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=21.72
2026-04-01 17:31:35.265 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=1.97
2026-04-01 17:31:35.265 | step 3 | route=IT_Ticket | empId=12993 | apiMs=39.82 | totalMs=39.82
2026-04-01 17:31:35.265 | step 1 | route=IT_Ticket | empId=12993 | query called at=17:31:35.265
2026-04-01 17:31:35.267 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-01 17:31:35.269 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-01 17:31:35.270 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-01 17:31:35.270 | step 3 | route=IT_Ticket | empId=12993 | apiMs=4.84 | totalMs=4.84
2026-04-01 17:34:41.526 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:34:41.526
2026-04-01 17:34:41.537 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-01 17:34:41.539 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-01 17:34:41.541 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-01 17:34:41.542 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-01 17:34:41.544 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-01 17:34:41.550 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=5.75
2026-04-01 17:34:41.550 | step 3 | route=IT_Ticket | empId=46592 | apiMs=23.60 | totalMs=23.60
2026-04-01 17:34:41.551 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:34:41.551
2026-04-01 17:34:41.552 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-01 17:34:41.554 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-01 17:34:41.555 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-01 17:34:41.555 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.71 | totalMs=4.71
2026-04-01 17:34:46.156 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=17:34:46.156
2026-04-01 17:34:46.464 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=306.9
2026-04-01 17:34:46.467 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=310.44 | totalMs=310.44
2026-04-01 17:34:49.634 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=17:34:49.634
2026-04-01 17:34:49.646 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=11.91
2026-04-01 17:34:49.647 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=13.07 | totalMs=13.07
2026-04-01 17:35:00.539 | step 1 | route=IT_Ticket | empId=58375 | query called at=17:35:00.539
2026-04-01 17:35:00.551 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-04-01 17:35:00.553 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-01 17:35:00.554 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-01 17:35:00.555 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-01 17:35:00.557 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-01 17:35:00.559 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=1.85
2026-04-01 17:35:00.559 | step 3 | route=IT_Ticket | empId=58375 | apiMs=19.91 | totalMs=19.91
2026-04-01 17:35:00.560 | step 1 | route=IT_Ticket | empId=58375 | query called at=17:35:00.560
2026-04-01 17:35:00.561 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-01 17:35:00.563 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-01 17:35:00.564 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-01 17:35:00.564 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.54 | totalMs=4.54
2026-04-01 17:35:25.121 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=17:35:25.121
2026-04-01 17:35:25.306 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=184.45
2026-04-01 17:35:25.309 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=188.28 | totalMs=188.28
2026-04-01 17:35:30.032 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=17:35:30.032
2026-04-01 17:35:30.648 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=615.02
2026-04-01 17:35:30.648 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=615.98 | totalMs=615.98
2026-04-01 17:35:32.316 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=17:35:32.316
2026-04-01 17:35:32.333 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=17.08
2026-04-01 17:35:32.334 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=18.22 | totalMs=18.22
2026-04-01 17:35:45.889 | step 1 | route=IT_TicketPost | empId=46592 | query called at=17:35:45.889
2026-04-01 17:35:45.900 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-01 17:35:45.900 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=11.40 | totalMs=11.40
2026-04-01 17:35:45.901 | step 1 | route=IT_TicketPost | empId=46592 | query called at=17:35:45.901
2026-04-01 17:35:45.924 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=22.83
2026-04-01 17:35:45.926 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=25.07 | totalMs=25.07
2026-04-01 17:35:45.926 | step 1 | route=IT_TicketPost | empId=46592 | query called at=17:35:45.926
2026-04-01 17:35:45.928 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-01 17:35:45.929 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=2.36 | totalMs=2.36
2026-04-01 17:35:47.351 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:35:47.351
2026-04-01 17:35:47.361 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-01 17:35:47.363 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-01 17:35:47.364 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-01 17:35:47.366 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-01 17:35:47.367 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-01 17:35:47.369 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=1.61
2026-04-01 17:35:47.370 | step 3 | route=IT_Ticket | empId=46592 | apiMs=19.00 | totalMs=19.00
2026-04-01 17:35:47.370 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:35:47.370
2026-04-01 17:35:47.372 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-01 17:35:47.373 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-01 17:35:47.374 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-01 17:35:47.375 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.46 | totalMs=4.46
2026-04-01 17:35:51.811 | step 1 | route=IT_TicketPost | empId=58375 | query called at=17:35:51.811
2026-04-01 17:35:51.822 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-04-01 17:35:51.822 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=10.75 | totalMs=10.75
2026-04-01 17:35:51.823 | step 1 | route=IT_TicketPost | empId=58375 | query called at=17:35:51.823
2026-04-01 17:35:52.000 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=176.79
2026-04-01 17:35:52.001 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=178.78 | totalMs=178.78
2026-04-01 17:35:52.002 | step 1 | route=IT_TicketPost | empId=58375 | query called at=17:35:52.002
2026-04-01 17:35:52.003 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-01 17:35:52.003 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=1.56 | totalMs=1.56
2026-04-01 17:35:52.004 | step 1 | route=IT_TicketPost | empId=58375 | query called at=17:35:52.004
2026-04-01 17:35:52.005 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-01 17:35:52.006 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=1.57 | totalMs=1.57
2026-04-01 17:35:52.229 | step 1 | route=IT_Ticket | empId=58375 | query called at=17:35:52.229
2026-04-01 17:35:52.246 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=15.82
2026-04-01 17:35:52.254 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=7.76
2026-04-01 17:35:52.262 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-04-01 17:35:52.271 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-04-01 17:35:52.280 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=8.46
2026-04-01 17:35:52.289 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=8.83
2026-04-01 17:35:52.289 | step 3 | route=IT_Ticket | empId=58375 | apiMs=59.82 | totalMs=59.82
2026-04-01 17:35:52.290 | step 1 | route=IT_Ticket | empId=58375 | query called at=17:35:52.290
2026-04-01 17:35:52.297 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=7.06
2026-04-01 17:35:52.306 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-04-01 17:35:52.314 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-04-01 17:35:52.314 | step 3 | route=IT_Ticket | empId=58375 | apiMs=24.70 | totalMs=24.70
2026-04-01 17:37:25.456 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:37:25.456
2026-04-01 17:37:25.501 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=43.75
2026-04-01 17:37:25.504 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=47.66 | totalMs=47.66
2026-04-01 17:37:26.329 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:37:26.329
2026-04-01 17:37:30.217 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:37:30.217
2026-04-01 17:37:30.251 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=33.84
2026-04-01 17:37:30.264 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=46.50 | totalMs=46.50
2026-04-01 17:37:30.264 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:37:30.264
2026-04-01 17:37:30.272 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-04-01 17:37:30.281 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.27
2026-04-01 17:37:30.289 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-04-01 17:37:30.290 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=25.59 | totalMs=25.59
2026-04-01 17:37:33.221 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:37:33.221
2026-04-01 17:37:33.244 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=23.01
2026-04-01 17:37:33.245 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=24.03 | totalMs=24.03
2026-04-01 17:37:33.968 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:37:33.968
2026-04-01 17:44:39.167 | step 1 | route=IT_Ticket | empId=6770 | query called at=17:44:39.167
2026-04-01 17:44:39.195 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=27.61
2026-04-01 17:44:39.197 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-01 17:44:39.198 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-01 17:44:39.200 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-01 17:44:39.216 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=15.33
2026-04-01 17:44:39.220 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=3.66
2026-04-01 17:44:39.220 | step 3 | route=IT_Ticket | empId=6770 | apiMs=52.87 | totalMs=52.87
2026-04-01 17:44:39.220 | step 1 | route=IT_Ticket | empId=6770 | query called at=17:44:39.220
2026-04-01 17:44:39.233 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=12.58
2026-04-01 17:44:39.235 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-01 17:44:39.236 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-01 17:44:39.236 | step 3 | route=IT_Ticket | empId=6770 | apiMs=15.80 | totalMs=15.80
2026-04-01 17:44:50.190 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=17:44:50.190
2026-04-01 17:44:50.311 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=120.52
2026-04-01 17:44:50.312 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=121.49 | totalMs=121.49
2026-04-01 17:44:51.759 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=17:44:51.759
2026-04-01 17:44:51.774 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=12.72
2026-04-01 17:44:51.777 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=18.25 | totalMs=18.25
2026-04-01 17:45:21.886 | step 1 | route=IT_TicketPost | empId=6770 | query called at=17:45:21.886
2026-04-01 17:45:21.896 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-04-01 17:45:21.899 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=13.27 | totalMs=13.27
2026-04-01 17:45:21.902 | step 1 | route=IT_TicketPost | empId=6770 | query called at=17:45:21.902
2026-04-01 17:45:21.932 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=27.32
2026-04-01 17:45:21.934 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=32.13 | totalMs=32.13
2026-04-01 17:45:21.934 | step 1 | route=IT_TicketPost | empId=6770 | query called at=17:45:21.934
2026-04-01 17:45:21.937 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-01 17:45:21.937 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.63 | totalMs=2.63
2026-04-01 17:45:21.937 | step 1 | route=IT_TicketPost | empId=6770 | query called at=17:45:21.937
2026-04-01 17:45:21.939 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-01 17:45:21.939 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=1.85 | totalMs=1.85
2026-04-01 17:45:24.920 | step 1 | route=IT_Ticket | empId=6770 | query called at=17:45:24.920
2026-04-01 17:45:24.931 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-01 17:45:24.933 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.9
2026-04-01 17:45:24.935 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-04-01 17:45:24.937 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-04-01 17:45:24.939 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.78
2026-04-01 17:45:24.945 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=5.59
2026-04-01 17:45:24.946 | step 3 | route=IT_Ticket | empId=6770 | apiMs=25.75 | totalMs=25.75
2026-04-01 17:45:24.946 | step 1 | route=IT_Ticket | empId=6770 | query called at=17:45:24.946
2026-04-01 17:45:24.948 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.91
2026-04-01 17:45:24.950 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.6
2026-04-01 17:45:24.952 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-01 17:45:24.952 | step 3 | route=IT_Ticket | empId=6770 | apiMs=6.20 | totalMs=6.20
2026-04-01 17:46:20.065 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=17:46:20.065
2026-04-01 17:46:20.111 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=44.78
2026-04-01 17:46:20.114 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=48.56 | totalMs=48.56
2026-04-01 17:46:21.042 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:21.042
2026-04-01 17:46:31.630 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=17:46:31.630
2026-04-01 17:46:31.718 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=IT_Ticket_Update_SPOC | queryMs=87.65
2026-04-01 17:46:31.756 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=IT_Ticket_Update_SPOC | queryMs=25.22
2026-04-01 17:46:31.768 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=138.47 | totalMs=138.47
2026-04-01 17:46:31.769 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=17:46:31.769
2026-04-01 17:46:31.778 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.51
2026-04-01 17:46:31.786 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-04-01 17:46:31.795 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.12
2026-04-01 17:46:31.795 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=26.26 | totalMs=26.26
2026-04-01 17:46:31.795 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=17:46:31.795
2026-04-01 17:46:31.804 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.73
2026-04-01 17:46:31.812 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-04-01 17:46:31.820 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-04-01 17:46:31.821 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=25.14 | totalMs=25.14
2026-04-01 17:46:32.057 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=17:46:32.057
2026-04-01 17:46:32.083 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=25.34
2026-04-01 17:46:32.083 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=26.25 | totalMs=26.25
2026-04-01 17:46:32.508 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:32.508
2026-04-01 17:52:02.807 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=17:52:02.807
2026-04-01 17:52:03.241 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=432.64
2026-04-01 17:52:03.241 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=433.76 | totalMs=433.76
2026-04-01 17:52:05.159 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=17:52:05.159
2026-04-01 17:52:05.170 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-01 17:52:05.171 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=11.33 | totalMs=11.33
2026-04-01 17:52:27.610 | step 1 | route=IT_TicketPost | empId=58375 | query called at=17:52:27.610
2026-04-01 17:52:27.621 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-01 17:52:27.621 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=10.94 | totalMs=10.94
2026-04-01 17:52:27.622 | step 1 | route=IT_TicketPost | empId=58375 | query called at=17:52:27.622
2026-04-01 17:52:27.630 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=7.79
2026-04-01 17:52:27.643 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=21.42 | totalMs=21.42
2026-04-01 17:52:27.643 | step 1 | route=IT_TicketPost | empId=58375 | query called at=17:52:27.643
2026-04-01 17:52:27.645 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-01 17:52:27.646 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.20 | totalMs=2.20
2026-04-01 17:52:27.646 | step 1 | route=IT_TicketPost | empId=58375 | query called at=17:52:27.646
2026-04-01 17:52:27.648 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-01 17:52:27.648 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.07 | totalMs=2.07
2026-04-01 17:52:27.876 | step 1 | route=IT_Ticket | empId=58375 | query called at=17:52:27.876
2026-04-01 17:52:27.887 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-04-01 17:52:27.889 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-01 17:52:27.890 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-01 17:52:27.892 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-01 17:52:27.893 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-01 17:52:27.899 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=5.6
2026-04-01 17:52:27.900 | step 3 | route=IT_Ticket | empId=58375 | apiMs=23.83 | totalMs=23.83
2026-04-01 17:52:27.900 | step 1 | route=IT_Ticket | empId=58375 | query called at=17:52:27.900
2026-04-01 17:52:27.902 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-01 17:52:27.903 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-01 17:52:27.905 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-01 17:52:27.905 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.88 | totalMs=4.88
2026-04-01 17:53:43.598 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=17:53:43.598
2026-04-01 17:53:43.623 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=25.06
2026-04-01 17:53:43.624 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=26.12 | totalMs=26.12
2026-04-01 17:53:44.394 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:53:44.394
2026-04-01 17:53:50.037 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=17:53:50.037
2026-04-01 17:53:50.067 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=29.26
2026-04-01 17:53:50.070 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=1.45
2026-04-01 17:53:50.078 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=41.21 | totalMs=41.21
2026-04-01 17:53:50.078 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=17:53:50.078
2026-04-01 17:53:50.080 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-01 17:53:50.081 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-01 17:53:50.083 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-01 17:53:50.083 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=4.77 | totalMs=4.77
2026-04-01 17:53:50.084 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=17:53:50.084
2026-04-01 17:53:50.085 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-01 17:53:50.086 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-01 17:53:50.088 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-01 17:53:50.088 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=4.25 | totalMs=4.25
2026-04-01 17:53:50.310 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=17:53:50.310
2026-04-01 17:53:50.327 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=15.96
2026-04-01 17:53:50.327 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=16.82 | totalMs=16.82
2026-04-01 17:53:50.639 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:53:50.639
2026-04-01 18:07:19.555 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:07:19.555
2026-04-01 18:07:19.588 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=33.29
2026-04-01 18:07:19.590 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-01 18:07:19.592 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-01 18:07:19.593 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-01 18:07:19.615 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=21.27
2026-04-01 18:07:19.617 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=2.21
2026-04-01 18:07:19.618 | step 3 | route=IT_Ticket | empId=43200 | apiMs=63.14 | totalMs=63.14
2026-04-01 18:07:19.618 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:07:19.618
2026-04-01 18:07:19.635 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=16.58
2026-04-01 18:07:19.637 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-01 18:07:19.638 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-01 18:07:19.638 | step 3 | route=IT_Ticket | empId=43200 | apiMs=20.02 | totalMs=20.02
2026-04-01 18:07:25.399 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=18:07:25.399
2026-04-01 18:07:25.887 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=486.7
2026-04-01 18:07:25.890 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=490.31 | totalMs=490.31
2026-04-01 18:07:44.949 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=18:07:44.949
2026-04-01 18:07:45.131 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=180.56
2026-04-01 18:07:45.134 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=184.55 | totalMs=184.55
2026-04-01 18:07:47.448 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=18:07:47.448
2026-04-01 18:07:47.461 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-04-01 18:07:47.464 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=15.50 | totalMs=15.50
2026-04-01 18:08:26.690 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:08:26.690
2026-04-01 18:08:26.702 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.61
2026-04-01 18:08:26.705 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=15.20 | totalMs=15.20
2026-04-01 18:08:26.708 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:08:26.708
2026-04-01 18:08:26.766 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=55.34
2026-04-01 18:08:26.769 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=60.28 | totalMs=60.28
2026-04-01 18:08:26.769 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:08:26.769
2026-04-01 18:08:26.771 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-01 18:08:26.771 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.44 | totalMs=2.44
2026-04-01 18:08:26.772 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:08:26.772
2026-04-01 18:08:26.773 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-01 18:08:26.774 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.66 | totalMs=1.66
2026-04-01 18:08:28.777 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:08:28.777
2026-04-01 18:08:28.787 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-01 18:08:28.789 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-01 18:08:28.791 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-01 18:08:28.792 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-01 18:08:28.794 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.64
2026-04-01 18:08:28.797 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=2.18
2026-04-01 18:08:28.797 | step 3 | route=IT_Ticket | empId=43200 | apiMs=20.60 | totalMs=20.60
2026-04-01 18:08:28.798 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:08:28.798
2026-04-01 18:08:28.799 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-01 18:08:28.801 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-01 18:08:28.803 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-01 18:08:28.803 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.12 | totalMs=5.12
2026-04-02 09:03:59.110 | step 1 | route=IT_Ticket | empId=34091 | query called at=09:03:59.110
2026-04-02 09:03:59.151 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=40.15
2026-04-02 09:03:59.153 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-02 09:03:59.154 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-02 09:03:59.167 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=12.77
2026-04-02 09:03:59.234 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=66.19
2026-04-02 09:03:59.237 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=3.18
2026-04-02 09:03:59.238 | step 3 | route=IT_Ticket | empId=34091 | apiMs=127.08 | totalMs=127.08
2026-04-02 09:03:59.238 | step 1 | route=IT_Ticket | empId=34091 | query called at=09:03:59.238
2026-04-02 09:03:59.247 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=8.58
2026-04-02 09:03:59.262 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=14.5
2026-04-02 09:03:59.263 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-02 09:03:59.263 | step 3 | route=IT_Ticket | empId=34091 | apiMs=25.29 | totalMs=25.29
2026-04-02 09:04:08.731 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34091 | query called at=09:04:08.731
2026-04-02 09:04:09.279 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=547.78
2026-04-02 09:04:09.279 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34091 | apiMs=548.90 | totalMs=548.90
2026-04-02 09:04:11.702 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query called at=09:04:11.702
2026-04-02 09:04:11.719 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=16.34
2026-04-02 09:04:11.724 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34091 | apiMs=21.97 | totalMs=21.97
2026-04-02 09:05:52.209 | step 1 | route=IT_TicketPost | empId=34091 | query called at=09:05:52.209
2026-04-02 09:05:52.220 | step 2 | route=IT_TicketPost | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-04-02 09:05:52.223 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=14.14 | totalMs=14.14
2026-04-02 09:05:52.226 | step 1 | route=IT_TicketPost | empId=34091 | query called at=09:05:52.226
2026-04-02 09:05:52.282 | step 2 | route=IT_TicketPost | empId=34091 | query=IT_Ticket_Save_SPOC | queryMs=53.29
2026-04-02 09:05:52.284 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=58.05 | totalMs=58.05
2026-04-02 09:05:52.284 | step 1 | route=IT_TicketPost | empId=34091 | query called at=09:05:52.284
2026-04-02 09:05:52.287 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-02 09:05:52.287 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=2.70 | totalMs=2.70
2026-04-02 09:05:54.753 | step 1 | route=IT_Ticket | empId=34091 | query called at=09:05:54.753
2026-04-02 09:05:54.769 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=15.49
2026-04-02 09:05:54.779 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-04-02 09:05:54.789 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=9.09
2026-04-02 09:05:54.798 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-04-02 09:05:54.808 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=9.37
2026-04-02 09:05:54.818 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=10.02
2026-04-02 09:05:54.819 | step 3 | route=IT_Ticket | empId=34091 | apiMs=65.44 | totalMs=65.44
2026-04-02 09:05:54.819 | step 1 | route=IT_Ticket | empId=34091 | query called at=09:05:54.819
2026-04-02 09:05:54.828 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=8.39
2026-04-02 09:05:54.837 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=8.91
2026-04-02 09:05:54.844 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=6.51
2026-04-02 09:05:54.844 | step 3 | route=IT_Ticket | empId=34091 | apiMs=25.18 | totalMs=25.18
2026-04-02 09:09:14.482 | step 1 | route=IT_Ticket | empId=53519 | query called at=09:09:14.482
2026-04-02 09:09:14.493 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-02 09:09:14.495 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-02 09:09:14.496 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-02 09:09:14.498 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-02 09:09:14.499 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-02 09:09:14.502 | step 2 | route=IT_Ticket | empId=53519 | query=VMS_Comp_login_proc | queryMs=2.11
2026-04-02 09:09:14.502 | step 3 | route=IT_Ticket | empId=53519 | apiMs=20.05 | totalMs=20.05
2026-04-02 09:09:14.503 | step 1 | route=IT_Ticket | empId=53519 | query called at=09:09:14.503
2026-04-02 09:09:14.504 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-02 09:09:14.506 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-02 09:09:14.507 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 09:09:14.507 | step 3 | route=IT_Ticket | empId=53519 | apiMs=4.85 | totalMs=4.85
2026-04-02 09:19:06.936 | step 5 | route=dashboard | empId=AUA0024 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 09:24:05.580 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:24:05.580
2026-04-02 09:24:11.168 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=5586.59
2026-04-02 09:24:11.168 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=5,587.73 | totalMs=5,587.73
2026-04-02 09:24:12.426 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:24:12.426
2026-04-02 09:24:21.599 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:24:21.599
2026-04-02 09:24:21.733 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=133.31
2026-04-02 09:24:21.738 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=139.10 | totalMs=139.10
2026-04-02 09:24:21.741 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:24:21.741
2026-04-02 09:24:21.744 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-02 09:24:21.746 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-02 09:24:21.747 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-04-02 09:24:21.747 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.21 | totalMs=6.21
2026-04-02 09:24:24.011 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:24:24.011
2026-04-02 09:24:24.109 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=97.75
2026-04-02 09:24:24.109 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=98.76 | totalMs=98.76
2026-04-02 09:24:24.679 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:24:24.679
2026-04-02 09:24:36.041 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=09:24:36.041
2026-04-02 09:24:36.065 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=24.05
2026-04-02 09:24:36.069 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=27.98 | totalMs=27.98
2026-04-02 09:24:36.688 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:24:36.688
2026-04-02 09:24:45.927 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=09:24:45.927
2026-04-02 09:24:45.971 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=43.63
2026-04-02 09:24:46.048 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=70.88
2026-04-02 09:24:46.052 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=124.72 | totalMs=124.72
2026-04-02 09:24:46.055 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=09:24:46.055
2026-04-02 09:24:46.056 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-02 09:24:46.058 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-02 09:24:46.059 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-04-02 09:24:46.059 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.31 | totalMs=4.31
2026-04-02 09:24:48.250 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=09:24:48.250
2026-04-02 09:24:48.253 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.03
2026-04-02 09:24:48.256 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.36
2026-04-02 09:24:48.257 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-04-02 09:24:48.257 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=6.86 | totalMs=6.86
2026-04-02 09:24:49.268 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=09:24:49.268
2026-04-02 09:24:49.289 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=21.22
2026-04-02 09:24:49.290 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=22.13 | totalMs=22.13
2026-04-02 09:24:49.754 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:24:49.754
2026-04-02 09:34:30.360 | step 1 | route=IT_Ticket | empId=69006 | query called at=09:34:30.360
2026-04-02 09:34:30.396 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=35.47
2026-04-02 09:34:30.401 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-02 09:34:30.405 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-02 09:34:30.409 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-02 09:34:30.431 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=22.18
2026-04-02 09:34:30.434 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=2.1
2026-04-02 09:34:30.434 | step 3 | route=IT_Ticket | empId=69006 | apiMs=73.75 | totalMs=73.75
2026-04-02 09:34:30.435 | step 1 | route=IT_Ticket | empId=69006 | query called at=09:34:30.435
2026-04-02 09:34:30.452 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=17.48
2026-04-02 09:34:30.454 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-02 09:34:30.455 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-02 09:34:30.455 | step 3 | route=IT_Ticket | empId=69006 | apiMs=20.65 | totalMs=20.65
2026-04-02 09:34:59.586 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69006 | query called at=09:34:59.586
2026-04-02 09:34:59.920 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=333.64
2026-04-02 09:34:59.925 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69006 | apiMs=338.84 | totalMs=338.84
2026-04-02 09:35:03.927 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query called at=09:35:03.927
2026-04-02 09:35:03.942 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=11.28
2026-04-02 09:35:03.945 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69006 | apiMs=17.75 | totalMs=17.75
2026-04-02 09:37:49.760 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:37:49.760
2026-04-02 09:37:49.776 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=16.03
2026-04-02 09:37:49.785 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.79
2026-04-02 09:37:49.802 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=16.1
2026-04-02 09:37:49.811 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.52
2026-04-02 09:37:49.820 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=8.79
2026-04-02 09:37:49.830 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=9.67
2026-04-02 09:37:49.831 | step 3 | route=IT_Ticket | empId=48116 | apiMs=70.96 | totalMs=70.96
2026-04-02 09:37:49.831 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:37:49.831
2026-04-02 09:37:49.842 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=10.58
2026-04-02 09:37:49.851 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.36
2026-04-02 09:37:49.860 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.54
2026-04-02 09:37:49.860 | step 3 | route=IT_Ticket | empId=48116 | apiMs=29.00 | totalMs=29.00
2026-04-02 09:38:22.101 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=09:38:22.101
2026-04-02 09:38:22.414 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=312.17
2026-04-02 09:38:22.414 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=313.35 | totalMs=313.35
2026-04-02 09:38:25.092 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=09:38:25.092
2026-04-02 09:38:25.110 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=14.69
2026-04-02 09:38:25.113 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=20.98 | totalMs=20.98
2026-04-02 09:38:45.211 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=09:38:45.211
2026-04-02 09:38:45.244 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=29.48
2026-04-02 09:38:45.247 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=36.11 | totalMs=36.11
2026-04-02 09:38:45.830 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:38:45.830
2026-04-02 09:38:49.194 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=09:38:49.194
2026-04-02 09:38:49.247 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=IT_Ticket_Update_SPOC | queryMs=52.6
2026-04-02 09:38:49.254 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=60.28 | totalMs=60.28
2026-04-02 09:38:49.254 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=09:38:49.254
2026-04-02 09:38:49.256 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-02 09:38:49.258 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-02 09:38:49.259 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-02 09:38:49.259 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=5.23 | totalMs=5.23
2026-04-02 09:38:51.795 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=09:38:51.795
2026-04-02 09:38:51.817 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=18.41
2026-04-02 09:38:51.820 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=25.15 | totalMs=25.15
2026-04-02 09:38:52.377 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:38:52.377
2026-04-02 09:38:58.671 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:38:58.671
2026-04-02 09:38:58.683 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-02 09:38:58.684 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-02 09:38:58.685 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-02 09:38:58.687 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-02 09:38:58.688 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-04-02 09:38:58.690 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=1.75
2026-04-02 09:38:58.691 | step 3 | route=IT_Ticket | empId=57185 | apiMs=19.48 | totalMs=19.48
2026-04-02 09:38:58.691 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:38:58.691
2026-04-02 09:38:58.693 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-02 09:38:58.694 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-02 09:38:58.695 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-02 09:38:58.695 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.18 | totalMs=4.18
2026-04-02 09:39:21.029 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:39:21.029
2026-04-02 09:39:21.044 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=14.97
2026-04-02 09:39:21.045 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=15.98 | totalMs=15.98
2026-04-02 09:39:21.045 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:39:21.045
2026-04-02 09:39:21.410 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=364.24
2026-04-02 09:39:21.414 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=368.25 | totalMs=368.25
2026-04-02 09:39:21.414 | step 1 | route=IT_TicketPost | empId=48116 | query called at=09:39:21.414
2026-04-02 09:39:21.416 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-02 09:39:21.416 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.42 | totalMs=2.42
2026-04-02 09:39:22.985 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:39:22.985
2026-04-02 09:39:22.996 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-04-02 09:39:22.997 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 09:39:22.998 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-02 09:39:23.000 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-02 09:39:23.001 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-02 09:39:23.003 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=1.7
2026-04-02 09:39:23.003 | step 3 | route=IT_Ticket | empId=48116 | apiMs=17.99 | totalMs=17.99
2026-04-02 09:39:23.004 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:39:23.004
2026-04-02 09:39:23.005 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-02 09:39:23.007 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-02 09:39:23.008 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-02 09:39:23.008 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.18 | totalMs=4.18
2026-04-02 09:39:36.826 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=09:39:36.826
2026-04-02 09:39:36.851 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=24.23
2026-04-02 09:39:36.854 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=27.98 | totalMs=27.98
2026-04-02 09:39:37.348 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:37.348
2026-04-02 09:39:40.353 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=09:39:40.353
2026-04-02 09:39:41.546 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=1192.02
2026-04-02 09:39:41.550 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=1,197.07 | totalMs=1,197.07
2026-04-02 09:39:41.553 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=09:39:41.553
2026-04-02 09:39:41.557 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-02 09:39:41.561 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-02 09:39:41.562 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-02 09:39:41.562 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=9.02 | totalMs=9.02
2026-04-02 09:39:44.105 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=09:39:44.105
2026-04-02 09:39:44.121 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.58
2026-04-02 09:39:44.124 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=19.01 | totalMs=19.01
2026-04-02 09:39:44.713 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:44.713
2026-04-02 09:45:19.691 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:45:19.691
2026-04-02 09:45:19.774 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=82.35
2026-04-02 09:45:19.794 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=17.02
2026-04-02 09:45:19.806 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=8.28
2026-04-02 09:45:19.819 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-04-02 09:45:19.875 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=55.73
2026-04-02 09:45:19.889 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=13.37
2026-04-02 09:45:19.890 | step 3 | route=IT_Ticket | empId=62399 | apiMs=198.41 | totalMs=198.41
2026-04-02 09:45:19.890 | step 1 | route=IT_Ticket | empId=62399 | query called at=09:45:19.890
2026-04-02 09:45:19.931 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=40.62
2026-04-02 09:45:19.942 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=10.73
2026-04-02 09:45:19.955 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=12.05
2026-04-02 09:45:19.955 | step 3 | route=IT_Ticket | empId=62399 | apiMs=64.95 | totalMs=64.95
2026-04-02 09:45:45.214 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=09:45:45.214
2026-04-02 09:45:45.524 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=308.71
2026-04-02 09:45:45.527 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=312.65 | totalMs=312.65
2026-04-02 09:45:47.344 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=09:45:47.344
2026-04-02 09:45:47.362 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=16.9
2026-04-02 09:45:47.365 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=20.72 | totalMs=20.72
2026-04-02 09:45:55.434 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=09:45:55.434
2026-04-02 09:45:55.904 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=468.77
2026-04-02 09:45:55.907 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=472.40 | totalMs=472.40
2026-04-02 09:45:58.539 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=09:45:58.539
2026-04-02 09:45:58.551 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.47
2026-04-02 09:45:58.552 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=12.59 | totalMs=12.59
2026-04-02 09:52:31.282 | step 1 | route=IT_Ticket | empId=5545 | query called at=09:52:31.282
2026-04-02 09:52:31.307 | step 2 | route=IT_Ticket | empId=5545 | query=KPI_IT_Ticket_Details_New | queryMs=23.96
2026-04-02 09:52:31.311 | step 2 | route=IT_Ticket | empId=5545 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-02 09:52:31.315 | step 2 | route=IT_Ticket | empId=5545 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-02 09:52:31.318 | step 2 | route=IT_Ticket | empId=5545 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-02 09:52:31.333 | step 2 | route=IT_Ticket | empId=5545 | query=Kpi_it_Ticket_Details | queryMs=13.98
2026-04-02 09:52:31.335 | step 2 | route=IT_Ticket | empId=5545 | query=VMS_Comp_login_proc | queryMs=1.82
2026-04-02 09:52:31.335 | step 3 | route=IT_Ticket | empId=5545 | apiMs=52.86 | totalMs=52.86
2026-04-02 09:52:31.336 | step 1 | route=IT_Ticket | empId=5545 | query called at=09:52:31.336
2026-04-02 09:52:31.348 | step 2 | route=IT_Ticket | empId=5545 | query=Kpi_HW_Ticket_Details | queryMs=11.6
2026-04-02 09:52:31.349 | step 2 | route=IT_Ticket | empId=5545 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-04-02 09:52:31.354 | step 2 | route=IT_Ticket | empId=5545 | query=Kpi_HW_Ticket_Details | queryMs=4.71
2026-04-02 09:52:31.355 | step 3 | route=IT_Ticket | empId=5545 | apiMs=19.07 | totalMs=19.07
2026-04-02 09:52:40.485 | step 1 | route=Ticket_Entry_SPOC_Module | empId=5545 | query called at=09:52:40.485
2026-04-02 09:52:40.771 | step 2 | route=Ticket_Entry_SPOC_Module | empId=5545 | query=KPI_IT_Ticket_Details_New | queryMs=285.34
2026-04-02 09:52:40.774 | step 3 | route=Ticket_Entry_SPOC_Module | empId=5545 | apiMs=289.48 | totalMs=289.48
2026-04-02 09:52:44.767 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=5545 | query called at=09:52:44.767
2026-04-02 09:52:44.778 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=5545 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-02 09:52:44.781 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=5545 | apiMs=14.60 | totalMs=14.60
2026-04-02 09:52:49.659 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=09:52:49.659
2026-04-02 09:52:49.780 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=120.43
2026-04-02 09:52:49.783 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=124.21 | totalMs=124.21
2026-04-02 09:52:50.689 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:52:50.689
2026-04-02 09:52:56.036 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=09:52:56.036
2026-04-02 09:52:56.086 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=IT_Ticket_Update_SPOC | queryMs=49.22
2026-04-02 09:52:56.111 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=IT_Ticket_Update_SPOC | queryMs=12.63
2026-04-02 09:52:56.124 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=87.45 | totalMs=87.45
2026-04-02 09:52:56.126 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=09:52:56.126
2026-04-02 09:52:56.132 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.7
2026-04-02 09:52:56.141 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.95
2026-04-02 09:52:56.149 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.95
2026-04-02 09:52:56.149 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=22.95 | totalMs=22.95
2026-04-02 09:52:56.150 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=09:52:56.150
2026-04-02 09:52:56.157 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.99
2026-04-02 09:52:56.166 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.99
2026-04-02 09:52:56.174 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-04-02 09:52:56.174 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=24.31 | totalMs=24.31
2026-04-02 09:52:56.397 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=09:52:56.397
2026-04-02 09:52:56.416 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=18.49
2026-04-02 09:52:56.416 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=19.39 | totalMs=19.39
2026-04-02 09:52:57.009 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:52:57.009
2026-04-02 09:53:14.479 | step 1 | route=IT_TicketPost | empId=5545 | query called at=09:53:14.479
2026-04-02 09:53:14.507 | step 2 | route=IT_TicketPost | empId=5545 | query=KPI_IT_Ticket_Details_New | queryMs=26.74
2026-04-02 09:53:14.507 | step 3 | route=IT_TicketPost | empId=5545 | apiMs=27.84 | totalMs=27.84
2026-04-02 09:53:14.508 | step 1 | route=IT_TicketPost | empId=5545 | query called at=09:53:14.508
2026-04-02 09:53:14.609 | step 2 | route=IT_TicketPost | empId=5545 | query=IT_Ticket_Save_SPOC | queryMs=100.87
2026-04-02 09:53:14.622 | step 3 | route=IT_TicketPost | empId=5545 | apiMs=113.76 | totalMs=113.76
2026-04-02 09:53:14.622 | step 1 | route=IT_TicketPost | empId=5545 | query called at=09:53:14.622
2026-04-02 09:53:14.630 | step 2 | route=IT_TicketPost | empId=5545 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.86
2026-04-02 09:53:14.631 | step 3 | route=IT_TicketPost | empId=5545 | apiMs=8.75 | totalMs=8.75
2026-04-02 09:53:14.631 | step 1 | route=IT_TicketPost | empId=5545 | query called at=09:53:14.631
2026-04-02 09:53:14.639 | step 2 | route=IT_TicketPost | empId=5545 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.22
2026-04-02 09:53:14.639 | step 3 | route=IT_TicketPost | empId=5545 | apiMs=7.92 | totalMs=7.92
2026-04-02 09:53:16.165 | step 1 | route=IT_Ticket | empId=5545 | query called at=09:53:16.165
2026-04-02 09:53:16.191 | step 2 | route=IT_Ticket | empId=5545 | query=KPI_IT_Ticket_Details_New | queryMs=25.7
2026-04-02 09:53:16.209 | step 2 | route=IT_Ticket | empId=5545 | query=KPI_IT_Ticket_Details_New | queryMs=14.69
2026-04-02 09:53:16.227 | step 2 | route=IT_Ticket | empId=5545 | query=KPI_IT_Ticket_Details_New | queryMs=15.16
2026-04-02 09:53:16.238 | step 2 | route=IT_Ticket | empId=5545 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-04-02 09:53:16.248 | step 2 | route=IT_Ticket | empId=5545 | query=Kpi_it_Ticket_Details | queryMs=9.51
2026-04-02 09:53:16.258 | step 2 | route=IT_Ticket | empId=5545 | query=VMS_Comp_login_proc | queryMs=9.83
2026-04-02 09:53:16.259 | step 3 | route=IT_Ticket | empId=5545 | apiMs=93.76 | totalMs=93.76
2026-04-02 09:53:16.259 | step 1 | route=IT_Ticket | empId=5545 | query called at=09:53:16.259
2026-04-02 09:53:16.267 | step 2 | route=IT_Ticket | empId=5545 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-04-02 09:53:16.276 | step 2 | route=IT_Ticket | empId=5545 | query=Kpi_HW_Ticket_Details | queryMs=8.55
2026-04-02 09:53:16.285 | step 2 | route=IT_Ticket | empId=5545 | query=Kpi_HW_Ticket_Details | queryMs=8.7
2026-04-02 09:53:16.286 | step 3 | route=IT_Ticket | empId=5545 | apiMs=26.48 | totalMs=26.48
2026-04-02 09:53:20.094 | step 1 | route=IT_TicketPost | empId=69006 | query called at=09:53:20.094
2026-04-02 09:53:20.110 | step 2 | route=IT_TicketPost | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=15.35
2026-04-02 09:53:20.113 | step 3 | route=IT_TicketPost | empId=69006 | apiMs=18.71 | totalMs=18.71
2026-04-02 09:53:20.115 | step 1 | route=IT_TicketPost | empId=69006 | query called at=09:53:20.115
2026-04-02 09:53:20.170 | step 2 | route=IT_TicketPost | empId=69006 | query=IT_Ticket_Save_SPOC | queryMs=51.45
2026-04-02 09:53:20.182 | step 3 | route=IT_TicketPost | empId=69006 | apiMs=66.81 | totalMs=66.81
2026-04-02 09:53:20.183 | step 1 | route=IT_TicketPost | empId=69006 | query called at=09:53:20.183
2026-04-02 09:53:20.192 | step 2 | route=IT_TicketPost | empId=69006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.53
2026-04-02 09:53:20.192 | step 3 | route=IT_TicketPost | empId=69006 | apiMs=9.42 | totalMs=9.42
2026-04-02 09:53:20.193 | step 1 | route=IT_TicketPost | empId=69006 | query called at=09:53:20.193
2026-04-02 09:53:20.200 | step 2 | route=IT_TicketPost | empId=69006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.35
2026-04-02 09:53:20.201 | step 3 | route=IT_TicketPost | empId=69006 | apiMs=8.01 | totalMs=8.01
2026-04-02 09:53:20.556 | step 1 | route=IT_Ticket | empId=69006 | query called at=09:53:20.556
2026-04-02 09:53:20.580 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=23.6
2026-04-02 09:53:20.596 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=15.61
2026-04-02 09:53:20.612 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=15.98
2026-04-02 09:53:20.629 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=16.01
2026-04-02 09:53:20.645 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=16
2026-04-02 09:53:20.657 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=11.98
2026-04-02 09:53:20.658 | step 3 | route=IT_Ticket | empId=69006 | apiMs=102.08 | totalMs=102.08
2026-04-02 09:53:20.658 | step 1 | route=IT_Ticket | empId=69006 | query called at=09:53:20.658
2026-04-02 09:53:20.666 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=7.1
2026-04-02 09:53:20.682 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=16.02
2026-04-02 09:53:20.698 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=16.03
2026-04-02 09:53:20.699 | step 3 | route=IT_Ticket | empId=69006 | apiMs=40.57 | totalMs=40.57
2026-04-02 10:01:48.760 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:01:48.760
2026-04-02 10:01:48.785 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=24.75
2026-04-02 10:01:48.798 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=37.85 | totalMs=37.85
2026-04-02 10:01:48.801 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:01:48.801
2026-04-02 10:01:48.805 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-02 10:01:48.807 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-02 10:01:48.809 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-02 10:01:48.809 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.37 | totalMs=8.37
2026-04-02 10:02:13.954 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:02:13.954
2026-04-02 10:02:14.084 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=129.56
2026-04-02 10:02:14.084 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=130.68 | totalMs=130.68
2026-04-02 10:02:15.292 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:02:15.292
2026-04-02 10:04:12.178 | step 1 | route=IT_Ticket | empId=41204 | query called at=10:04:12.178
2026-04-02 10:04:12.213 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=34.35
2026-04-02 10:04:12.215 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-02 10:04:12.216 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-02 10:04:12.218 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-02 10:04:12.241 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=22.4
2026-04-02 10:04:12.246 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=4.75
2026-04-02 10:04:12.246 | step 3 | route=IT_Ticket | empId=41204 | apiMs=67.94 | totalMs=67.94
2026-04-02 10:04:12.247 | step 1 | route=IT_Ticket | empId=41204 | query called at=10:04:12.247
2026-04-02 10:04:12.264 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=17.4
2026-04-02 10:04:12.266 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-02 10:04:12.267 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-02 10:04:12.268 | step 3 | route=IT_Ticket | empId=41204 | apiMs=20.83 | totalMs=20.83
2026-04-02 10:04:17.520 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=10:04:17.520
2026-04-02 10:04:17.620 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=100.08
2026-04-02 10:04:17.624 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=103.79 | totalMs=103.79
2026-04-02 10:04:21.156 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=10:04:21.156
2026-04-02 10:04:21.353 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=196.83
2026-04-02 10:04:21.356 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=200.16 | totalMs=200.16
2026-04-02 10:04:23.372 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query called at=10:04:23.372
2026-04-02 10:04:23.384 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=11.13
2026-04-02 10:04:23.387 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41204 | apiMs=14.74 | totalMs=14.74
2026-04-02 10:09:53.322 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:09:53.322
2026-04-02 10:09:53.333 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-02 10:09:53.335 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-02 10:09:53.337 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-02 10:09:53.338 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-02 10:09:53.361 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=22.26
2026-04-02 10:09:53.366 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=4.84
2026-04-02 10:09:53.366 | step 3 | route=IT_Ticket | empId=41437 | apiMs=43.71 | totalMs=43.71
2026-04-02 10:09:53.367 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:09:53.367
2026-04-02 10:09:53.368 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-02 10:09:53.370 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-02 10:09:53.371 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-02 10:09:53.371 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.58 | totalMs=4.58
2026-04-02 10:09:55.241 | step 1 | route=IT_TicketPost | empId=41204 | query called at=10:09:55.241
2026-04-02 10:09:55.252 | step 2 | route=IT_TicketPost | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-02 10:09:55.252 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=11.30 | totalMs=11.30
2026-04-02 10:09:55.264 | step 1 | route=IT_TicketPost | empId=41204 | query called at=10:09:55.264
2026-04-02 10:09:55.290 | step 2 | route=IT_TicketPost | empId=41204 | query=IT_Ticket_Save_SPOC | queryMs=25.3
2026-04-02 10:09:55.292 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=27.89 | totalMs=27.89
2026-04-02 10:09:55.293 | step 1 | route=IT_TicketPost | empId=41204 | query called at=10:09:55.293
2026-04-02 10:09:55.294 | step 2 | route=IT_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-02 10:09:55.295 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=2.05 | totalMs=2.05
2026-04-02 10:09:55.295 | step 1 | route=IT_TicketPost | empId=41204 | query called at=10:09:55.295
2026-04-02 10:09:55.297 | step 2 | route=IT_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-02 10:09:55.297 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=1.75 | totalMs=1.75
2026-04-02 10:09:55.517 | step 1 | route=IT_Ticket | empId=41204 | query called at=10:09:55.517
2026-04-02 10:09:55.528 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-02 10:09:55.530 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-02 10:09:55.531 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-02 10:09:55.533 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-02 10:09:55.534 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-02 10:09:55.537 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=2
2026-04-02 10:09:55.537 | step 3 | route=IT_Ticket | empId=41204 | apiMs=20.11 | totalMs=20.11
2026-04-02 10:09:55.538 | step 1 | route=IT_Ticket | empId=41204 | query called at=10:09:55.538
2026-04-02 10:09:55.539 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-02 10:09:55.541 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 10:09:55.542 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 10:09:55.542 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.74 | totalMs=4.74
2026-04-02 10:10:22.897 | step 1 | route=HW_TicketFun | empId= | query called at=10:10:22.897
2026-04-02 10:10:22.908 | step 2 | route=HW_TicketFun | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=10.71
2026-04-02 10:10:22.911 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.15 | totalMs=14.15
2026-04-02 10:11:59.559 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:11:59.559
2026-04-02 10:11:59.621 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=61.02
2026-04-02 10:11:59.630 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=9.02
2026-04-02 10:11:59.640 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=8.7
2026-04-02 10:11:59.649 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=9.15
2026-04-02 10:11:59.701 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=51.55
2026-04-02 10:11:59.719 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=17.17
2026-04-02 10:11:59.719 | step 3 | route=IT_Ticket | empId=41437 | apiMs=159.72 | totalMs=159.72
2026-04-02 10:11:59.720 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:11:59.720
2026-04-02 10:11:59.729 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=8.9
2026-04-02 10:11:59.738 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=9.22
2026-04-02 10:11:59.748 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=8.74
2026-04-02 10:11:59.748 | step 3 | route=IT_Ticket | empId=41437 | apiMs=28.32 | totalMs=28.32
2026-04-02 10:12:11.636 | step 1 | route=HW_TicketFun | empId= | query called at=10:12:11.636
2026-04-02 10:12:11.654 | step 2 | route=HW_TicketFun | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=17.34
2026-04-02 10:12:11.657 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=21.21 | totalMs=21.21
2026-04-02 10:12:58.143 | step 1 | route=HW_TicketPost | empId=41437 | query called at=10:12:58.143
2026-04-02 10:12:58.170 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=26.88
2026-04-02 10:12:58.171 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=27.89 | totalMs=27.89
2026-04-02 10:12:58.171 | step 1 | route=HW_TicketPost | empId=41437 | query called at=10:12:58.171
2026-04-02 10:12:58.201 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.46
2026-04-02 10:12:58.201 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=30.17 | totalMs=30.17
2026-04-02 10:12:58.202 | step 1 | route=HW_TicketPost | empId=41437 | query called at=10:12:58.202
2026-04-02 10:12:58.204 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-04-02 10:12:58.204 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=2.34 | totalMs=2.34
2026-04-02 10:12:58.205 | step 1 | route=HW_TicketPost | empId=41437 | query called at=10:12:58.205
2026-04-02 10:12:59.142 | step 2 | route=HW_TicketPost | empId=41437 | query=hw_ticket_save_proc_kpi | queryMs=937.1 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGAPUSHANAM TULASHIRAMAN/GRA0081, 7, need to toner in super market, 2, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGAPUSHANAM TULASHIRAMAN/GRA0081,@type_iss=7,@issue_Describ=need to toner in super market,@severity=2,@compid=10,@date=02-Apr-2026,@Emplno=41437,@filepath=,@filepath2=,@mod_id=2)
2026-04-02 10:12:59.150 | step 5 | route=HW_TicketPost | empId=41437 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGAPUSHANAM TULASHIRAMAN/GRA0081, 7, need to toner in super market, 2, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGAPUSHANAM TULASHIRAMAN/GRA0081,@type_iss=7,@issue_Describ=need to toner in super market,@severity=2,@compid=10,@date=02-Apr-2026,@Emplno=41437,@filepath=,@filepath2=,@mod_id=2)
2026-04-02 10:12:59.379 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:12:59.379
2026-04-02 10:12:59.392 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-02 10:12:59.396 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-02 10:12:59.398 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-02 10:12:59.399 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 10:12:59.401 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-02 10:12:59.406 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=5.05
2026-04-02 10:12:59.406 | step 3 | route=IT_Ticket | empId=41437 | apiMs=27.12 | totalMs=27.12
2026-04-02 10:12:59.407 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:12:59.407
2026-04-02 10:12:59.409 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-02 10:12:59.410 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-02 10:12:59.411 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-02 10:12:59.412 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.63 | totalMs=4.63
2026-04-02 10:13:32.711 | step 1 | route=IT_Ticket_Report | empId=41437 | query called at=10:13:32.711
2026-04-02 10:13:32.992 | step 2 | route=IT_Ticket_Report | empId=41437 | query=kpi_it_ticket_report_page_proc | queryMs=281.03
2026-04-02 10:13:32.996 | step 3 | route=IT_Ticket_Report | empId=41437 | apiMs=284.89 | totalMs=284.89
2026-04-02 10:13:33.376 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:13:33.376
2026-04-02 10:13:44.892 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:13:44.892
2026-04-02 10:13:44.903 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-02 10:13:44.904 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-02 10:13:44.906 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-02 10:13:44.908 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-02 10:13:44.909 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-02 10:13:44.912 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=2.01
2026-04-02 10:13:44.912 | step 3 | route=IT_Ticket | empId=41437 | apiMs=19.90 | totalMs=19.90
2026-04-02 10:13:44.912 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:13:44.912
2026-04-02 10:13:44.914 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-02 10:13:44.915 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-02 10:13:44.917 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-02 10:13:44.917 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.72 | totalMs=4.72
2026-04-02 10:13:53.470 | step 1 | route=HW_Ticket_Report | empId=41437 | query called at=10:13:53.470
2026-04-02 10:13:53.506 | step 2 | route=HW_Ticket_Report | empId=41437 | query=hw_ticket_report_kpi_proc | queryMs=35.6
2026-04-02 10:13:53.509 | step 3 | route=HW_Ticket_Report | empId=41437 | apiMs=39.43 | totalMs=39.43
2026-04-02 10:13:53.849 | step 4 | route=pageRenderd | empId=41437 | Page=HW TICKET REPORT | page fully loaded at : 10:13:53.849
2026-04-02 10:14:42.099 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:14:42.099
2026-04-02 10:14:42.108 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-04-02 10:14:42.110 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-02 10:14:42.111 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-02 10:14:42.112 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-02 10:14:42.113 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=0.79
2026-04-02 10:14:42.115 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=1.16
2026-04-02 10:14:42.115 | step 3 | route=IT_Ticket | empId=41437 | apiMs=16.55 | totalMs=16.55
2026-04-02 10:14:42.115 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:14:42.115
2026-04-02 10:14:42.117 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-02 10:14:42.118 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-02 10:14:42.119 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-02 10:14:42.119 | step 3 | route=IT_Ticket | empId=41437 | apiMs=3.51 | totalMs=3.51
2026-04-02 10:15:19.314 | step 1 | route=HW_TicketFun | empId= | query called at=10:15:19.314
2026-04-02 10:15:19.324 | step 2 | route=HW_TicketFun | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=9.86
2026-04-02 10:15:19.327 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.78 | totalMs=13.78
2026-04-02 10:15:47.025 | step 1 | route=IT_Ticket_Report | empId=41437 | query called at=10:15:47.025
2026-04-02 10:15:47.148 | step 2 | route=IT_Ticket_Report | empId=41437 | query=kpi_it_ticket_report_page_proc | queryMs=122.25
2026-04-02 10:15:47.151 | step 3 | route=IT_Ticket_Report | empId=41437 | apiMs=125.92 | totalMs=125.92
2026-04-02 10:15:47.602 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:15:47.602
2026-04-02 10:15:57.339 | step 1 | route=HW_Ticket_Report | empId=41437 | query called at=10:15:57.339
2026-04-02 10:15:57.360 | step 2 | route=HW_Ticket_Report | empId=41437 | query=hw_ticket_report_kpi_proc | queryMs=20.81
2026-04-02 10:15:57.363 | step 3 | route=HW_Ticket_Report | empId=41437 | apiMs=24.50 | totalMs=24.50
2026-04-02 10:15:57.691 | step 4 | route=pageRenderd | empId=41437 | Page=HW TICKET REPORT | page fully loaded at : 10:15:57.691
2026-04-02 10:16:11.441 | step 1 | route=DesignerTicket | empId=41437 | query called at=10:16:11.441
2026-04-02 10:16:11.453 | step 2 | route=DesignerTicket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=10.74
2026-04-02 10:16:11.456 | step 3 | route=DesignerTicket | empId=41437 | apiMs=14.37 | totalMs=14.37
2026-04-02 10:16:11.459 | step 1 | route=DesignerTicket | empId=41437 | query called at=10:16:11.459
2026-04-02 10:16:11.463 | step 2 | route=DesignerTicket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-02 10:16:11.463 | step 3 | route=DesignerTicket | empId=41437 | apiMs=4.24 | totalMs=4.24
2026-04-02 10:16:11.464 | step 1 | route=DesignerTicket | empId=41437 | query called at=10:16:11.464
2026-04-02 10:16:11.485 | step 2 | route=DesignerTicket | empId=41437 | query=Desginer_Typeof_Works_Master_Proc | queryMs=20.61
2026-04-02 10:16:11.485 | step 3 | route=DesignerTicket | empId=41437 | apiMs=21.34 | totalMs=21.34
2026-04-02 10:17:21.748 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=10:17:21.748
2026-04-02 10:17:21.789 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=40.47
2026-04-02 10:17:21.790 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=41.59 | totalMs=41.59
2026-04-02 10:17:22.166 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:17:22.166
2026-04-02 10:17:27.410 | step 1 | route=DesignerTicket | empId=41437 | query called at=10:17:27.410
2026-04-02 10:17:27.421 | step 2 | route=DesignerTicket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=9.62
2026-04-02 10:17:27.424 | step 3 | route=DesignerTicket | empId=41437 | apiMs=13.12 | totalMs=13.12
2026-04-02 10:17:27.426 | step 1 | route=DesignerTicket | empId=41437 | query called at=10:17:27.426
2026-04-02 10:17:27.430 | step 2 | route=DesignerTicket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-02 10:17:27.430 | step 3 | route=DesignerTicket | empId=41437 | apiMs=3.92 | totalMs=3.92
2026-04-02 10:17:27.431 | step 1 | route=DesignerTicket | empId=41437 | query called at=10:17:27.431
2026-04-02 10:17:27.432 | step 2 | route=DesignerTicket | empId=41437 | query=Desginer_Typeof_Works_Master_Proc | queryMs=1.01
2026-04-02 10:17:27.432 | step 3 | route=DesignerTicket | empId=41437 | apiMs=1.67 | totalMs=1.67
2026-04-02 10:17:35.866 | step 1 | route=HW_Ticket_Report | empId=41437 | query called at=10:17:35.866
2026-04-02 10:17:35.887 | step 2 | route=HW_Ticket_Report | empId=41437 | query=hw_ticket_report_kpi_proc | queryMs=20.36
2026-04-02 10:17:35.888 | step 3 | route=HW_Ticket_Report | empId=41437 | apiMs=21.44 | totalMs=21.44
2026-04-02 10:17:36.232 | step 4 | route=pageRenderd | empId=41437 | Page=HW TICKET REPORT | page fully loaded at : 10:17:36.232
2026-04-02 10:18:42.717 | step 1 | route=IT_Ticket_Report | empId=41437 | query called at=10:18:42.717
2026-04-02 10:18:42.814 | step 2 | route=IT_Ticket_Report | empId=41437 | query=kpi_it_ticket_report_page_proc | queryMs=96.35
2026-04-02 10:18:42.818 | step 3 | route=IT_Ticket_Report | empId=41437 | apiMs=100.30 | totalMs=100.30
2026-04-02 10:18:43.174 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:18:43.174
2026-04-02 10:18:53.048 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:18:53.048
2026-04-02 10:18:53.062 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=13.55
2026-04-02 10:18:53.066 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-02 10:18:53.070 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-02 10:18:53.074 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-02 10:18:53.075 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-04-02 10:18:53.080 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=4.47
2026-04-02 10:18:53.080 | step 3 | route=IT_Ticket | empId=41437 | apiMs=32.92 | totalMs=32.92
2026-04-02 10:18:53.081 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:18:53.081
2026-04-02 10:18:53.083 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-02 10:18:53.084 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-02 10:18:53.085 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 10:18:53.086 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.76 | totalMs=4.76
2026-04-02 10:19:12.092 | step 1 | route=HW_TicketFun | empId= | query called at=10:19:12.092
2026-04-02 10:19:12.110 | step 2 | route=HW_TicketFun | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=17.54
2026-04-02 10:19:12.113 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=21.23 | totalMs=21.23
2026-04-02 10:19:55.863 | step 1 | route=HW_Ticket_Report | empId=41437 | query called at=10:19:55.863
2026-04-02 10:19:55.886 | step 2 | route=HW_Ticket_Report | empId=41437 | query=hw_ticket_report_kpi_proc | queryMs=21.87
2026-04-02 10:19:55.886 | step 3 | route=HW_Ticket_Report | empId=41437 | apiMs=22.95 | totalMs=22.95
2026-04-02 10:19:56.215 | step 4 | route=pageRenderd | empId=41437 | Page=HW TICKET REPORT | page fully loaded at : 10:19:56.215
2026-04-02 10:24:12.388 | step 1 | route=IT_Ticket_Report | empId=41437 | query called at=10:24:12.388
2026-04-02 10:24:12.487 | step 2 | route=IT_Ticket_Report | empId=41437 | query=kpi_it_ticket_report_page_proc | queryMs=97.88
2026-04-02 10:24:12.487 | step 3 | route=IT_Ticket_Report | empId=41437 | apiMs=99.02 | totalMs=99.02
2026-04-02 10:24:12.866 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:24:12.866
2026-04-02 10:24:14.630 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:24:14.630
2026-04-02 10:24:14.640 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-04-02 10:24:14.644 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 10:24:14.648 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-02 10:24:14.652 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-02 10:24:14.653 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-02 10:24:14.655 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=1.4
2026-04-02 10:24:14.655 | step 3 | route=IT_Ticket | empId=41437 | apiMs=24.94 | totalMs=24.94
2026-04-02 10:24:14.655 | step 1 | route=IT_Ticket | empId=41437 | query called at=10:24:14.655
2026-04-02 10:24:14.657 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-02 10:24:14.658 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-02 10:24:14.660 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-02 10:24:14.660 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.58 | totalMs=4.58
2026-04-02 10:51:39.029 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:51:39.029
2026-04-02 10:51:39.063 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=33.9
2026-04-02 10:51:39.068 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-02 10:51:39.072 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-02 10:51:39.076 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-02 10:51:39.098 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=21.5
2026-04-02 10:51:39.103 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-02 10:51:39.104 | step 3 | route=IT_Ticket | empId=41061 | apiMs=75.01 | totalMs=75.01
2026-04-02 10:51:39.104 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:51:39.104
2026-04-02 10:51:39.122 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=17.04
2026-04-02 10:51:39.124 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.64
2026-04-02 10:51:39.125 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-02 10:51:39.125 | step 3 | route=IT_Ticket | empId=41061 | apiMs=21.06 | totalMs=21.06
2026-04-02 10:51:47.592 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=10:51:47.592
2026-04-02 10:51:47.801 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=208.64
2026-04-02 10:51:47.802 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=209.73 | totalMs=209.73
2026-04-02 10:51:49.850 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=10:51:49.850
2026-04-02 10:51:49.864 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=13.47
2026-04-02 10:51:49.864 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=14.43 | totalMs=14.43
2026-04-02 10:52:45.946 | step 1 | route=IT_TicketPost | empId=41061 | query called at=10:52:45.946
2026-04-02 10:52:45.957 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-04-02 10:52:45.961 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=14.03 | totalMs=14.03
2026-04-02 10:52:45.963 | step 1 | route=IT_TicketPost | empId=41061 | query called at=10:52:45.963
2026-04-02 10:52:45.990 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=24.2
2026-04-02 10:52:46.000 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=36.53 | totalMs=36.53
2026-04-02 10:52:46.000 | step 1 | route=IT_TicketPost | empId=41061 | query called at=10:52:46.000
2026-04-02 10:52:46.002 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-02 10:52:46.003 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2.51 | totalMs=2.51
2026-04-02 10:52:46.003 | step 1 | route=IT_TicketPost | empId=41061 | query called at=10:52:46.003
2026-04-02 10:52:46.005 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-02 10:52:46.005 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=1.71 | totalMs=1.71
2026-04-02 10:52:48.448 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:52:48.448
2026-04-02 10:52:48.458 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-02 10:52:48.460 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-02 10:52:48.461 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-02 10:52:48.462 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-02 10:52:48.464 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-02 10:52:48.466 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=1.87
2026-04-02 10:52:48.466 | step 3 | route=IT_Ticket | empId=41061 | apiMs=18.52 | totalMs=18.52
2026-04-02 10:52:48.467 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:52:48.467
2026-04-02 10:52:48.468 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-02 10:52:48.470 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-02 10:52:48.471 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-02 10:52:48.471 | step 3 | route=IT_Ticket | empId=41061 | apiMs=4.31 | totalMs=4.31
2026-04-02 11:03:52.012 | step 1 | route=IT_Ticket | empId=44093 | query called at=11:03:52.012
2026-04-02 11:03:52.029 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=16.07
2026-04-02 11:03:52.037 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=7.78
2026-04-02 11:03:52.046 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-04-02 11:03:52.054 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-02 11:03:52.062 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=8.14
2026-04-02 11:03:52.071 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=8.51
2026-04-02 11:03:52.072 | step 3 | route=IT_Ticket | empId=44093 | apiMs=59.33 | totalMs=59.33
2026-04-02 11:03:52.072 | step 1 | route=IT_Ticket | empId=44093 | query called at=11:03:52.072
2026-04-02 11:03:52.080 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=7.24
2026-04-02 11:03:52.088 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-04-02 11:03:52.097 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-04-02 11:03:52.097 | step 3 | route=IT_Ticket | empId=44093 | apiMs=24.86 | totalMs=24.86
2026-04-02 11:04:10.971 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44093 | query called at=11:04:10.971
2026-04-02 11:04:11.067 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=95.3
2026-04-02 11:04:11.070 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44093 | apiMs=99.10 | totalMs=99.10
2026-04-02 11:05:29.285 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44093 | query called at=11:05:29.285
2026-04-02 11:05:29.469 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=182.8
2026-04-02 11:05:29.472 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44093 | apiMs=186.49 | totalMs=186.49
2026-04-02 11:05:30.837 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:05:30.837
2026-04-02 11:05:30.847 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-02 11:05:30.849 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-02 11:05:30.851 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-02 11:05:30.852 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-02 11:05:30.854 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-02 11:05:30.856 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.01
2026-04-02 11:05:30.857 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.56 | totalMs=19.56
2026-04-02 11:05:30.857 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:05:30.857
2026-04-02 11:05:30.859 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-02 11:05:30.860 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-02 11:05:30.861 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-02 11:05:30.862 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.57 | totalMs=4.57
2026-04-02 11:05:31.442 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query called at=11:05:31.442
2026-04-02 11:05:31.455 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-02 11:05:31.458 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44093 | apiMs=15.73 | totalMs=15.73
2026-04-02 11:05:36.447 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:05:36.447
2026-04-02 11:05:36.502 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=52.49
2026-04-02 11:05:36.505 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.08 | totalMs=58.08
2026-04-02 11:05:39.786 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:05:39.786
2026-04-02 11:05:39.810 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=23.33
2026-04-02 11:05:39.810 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=24.33 | totalMs=24.33
2026-04-02 11:05:54.127 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:54.127
2026-04-02 11:05:54.138 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-04-02 11:05:54.142 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.82 | totalMs=14.82
2026-04-02 11:05:54.144 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:54.144
2026-04-02 11:05:54.175 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=27.86
2026-04-02 11:05:54.178 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=33.83 | totalMs=33.83
2026-04-02 11:05:54.179 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:54.179
2026-04-02 11:05:54.181 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-02 11:05:54.181 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.41 | totalMs=2.41
2026-04-02 11:05:54.181 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:54.181
2026-04-02 11:05:54.183 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-02 11:05:54.183 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.53 | totalMs=1.53
2026-04-02 11:05:56.351 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:05:56.351
2026-04-02 11:05:56.362 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-02 11:05:56.366 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-02 11:05:56.369 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-02 11:05:56.371 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-02 11:05:56.372 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-02 11:05:56.375 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.09
2026-04-02 11:05:56.375 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.90 | totalMs=23.90
2026-04-02 11:05:56.376 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:05:56.376
2026-04-02 11:05:56.377 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-02 11:05:56.379 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 11:05:56.380 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-02 11:05:56.380 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.65 | totalMs=4.65
2026-04-02 11:06:46.284 | step 1 | route=IT_TicketPost | empId=44093 | query called at=11:06:46.284
2026-04-02 11:06:46.306 | step 2 | route=IT_TicketPost | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=21.85
2026-04-02 11:06:46.310 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=25.58 | totalMs=25.58
2026-04-02 11:06:46.312 | step 1 | route=IT_TicketPost | empId=44093 | query called at=11:06:46.312
2026-04-02 11:06:46.466 | step 2 | route=IT_TicketPost | empId=44093 | query=IT_Ticket_Save_SPOC | queryMs=150.68
2026-04-02 11:06:46.479 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=166.47 | totalMs=166.47
2026-04-02 11:06:46.479 | step 1 | route=IT_TicketPost | empId=44093 | query called at=11:06:46.479
2026-04-02 11:06:46.488 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.38
2026-04-02 11:06:46.488 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=9.17 | totalMs=9.17
2026-04-02 11:06:46.489 | step 1 | route=IT_TicketPost | empId=44093 | query called at=11:06:46.489
2026-04-02 11:06:46.499 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.6
2026-04-02 11:06:46.499 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=10.22 | totalMs=10.22
2026-04-02 11:06:49.282 | step 1 | route=IT_Ticket | empId=44093 | query called at=11:06:49.282
2026-04-02 11:06:49.301 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=15.69
2026-04-02 11:06:49.309 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=5.61
2026-04-02 11:06:49.318 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=8.11
2026-04-02 11:06:49.326 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-04-02 11:06:49.335 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=8.34
2026-04-02 11:06:49.345 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=9.07
2026-04-02 11:06:49.345 | step 3 | route=IT_Ticket | empId=44093 | apiMs=62.49 | totalMs=62.49
2026-04-02 11:06:49.346 | step 1 | route=IT_Ticket | empId=44093 | query called at=11:06:49.346
2026-04-02 11:06:49.353 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=7.41
2026-04-02 11:06:49.362 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-04-02 11:06:49.370 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-04-02 11:06:49.371 | step 3 | route=IT_Ticket | empId=44093 | apiMs=25.12 | totalMs=25.12
2026-04-02 11:07:07.827 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:07:07.827
2026-04-02 11:07:07.882 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.58
2026-04-02 11:07:07.886 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.40 | totalMs=58.40
2026-04-02 11:07:10.622 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:07:10.622
2026-04-02 11:07:10.635 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-04-02 11:07:10.635 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.01 | totalMs=13.01
2026-04-02 11:07:17.974 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:17.974
2026-04-02 11:07:17.985 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-02 11:07:17.988 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.95 | totalMs=13.95
2026-04-02 11:07:17.991 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:17.991
2026-04-02 11:07:17.997 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.57 | Error=SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 1783 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=Select PONO, Supplier,  ORder_No, Item, Color, Size, PO_Qty, Inward_Qty , Bal_Qty,Bal_Qty Rej_Qty, Supplier_Code, PoMasterID, PODATE FRom Socks_Yarn_GRN_Pending_OCN() A Inner Join Socks_Yarn_PO_Approval_Eligible_Employee() B On A.PoMasterID = B.Master_ID and B.Approval_Flag = 'T' Where Bal_Qty > 0 and Order_ID != 148 and Supplier_Code != 900003 and PONO Not in (select Distinct Po_NO from VAAHINI_ERP_GAINUP.dbo.Po_Advance_Detail union   select distinct PO_NO  from  chennai_erp.Dbo.asn_details) and B.EmplNo = 22162 and  Supplier_Code not in ( 900003, 10065)  Union All Select A.PONO, Supplier,  A.ORder_No, Item, Color, Size, PO_Qty, Inward_Qty , Bal_Qty,  Bal_Qty - IsNull(Issued,0) Rej_Qty, Supplier_Code, PoMasterID, PODATE FRom Socks_Yarn_GRN_Pending_OCN() A Inner Join Socks_Yarn_PO_Approval_Eligible_Employee() B On A.PoMasterID = B.Master_ID and B.Approval_Flag = 'T' Left join (Select Pono, Order_No, Cover_Finish_ItemID, Cover_Finish_ColorID , Cover_Finish_SizeID, Sum(Issued) Issued  From Socks_Covering_Powise_Issue_Details () Group by Pono,Order_No, Cover_Finish_ItemID, Cover_Finish_ColorID , Cover_Finish_SizeID Having Sum(Issued) >0 ) C On A.PONo = C.Pono and A.ORder_No = C.Order_No and A.Item_id = C.Cover_Finish_ItemID and A.Color_id = C.Cover_Finish_ColorID and A.Size_ID = C.Cover_Finish_SizeID   Where  Order_ID != 148 and A.PONO Not in (select Distinct Po_NO from VAAHINI_ERP_GAINUP.dbo.Po_Advance_Detail) and  Supplier_Code   in ( 900003, 10065) and IsNull(Issued,0) = 0 and A.PoMasterID In (Select Distinct B.Po_Mas_ID From Socks_Sample_Yarn_PO_Details A Inner Join VSocks_Sample_Req_Master B  On  A.Order_ID = B.RowID and B.Po_Mas_ID >0 Where (Order_Qty - Cancel_Qty) =0)and Bal_Qty >0 and B.EmplNo = 22162,@Severity_Iss=1,@Module_id=5,@Comp_id=39,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-04-02 11:07:18.005 | step 5 | route=IT_TicketPost | empId=51415 | action=IT Ticket Entry Save - ERROR | error => SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 1783 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=Select PONO, Supplier,  ORder_No, Item, Color, Size, PO_Qty, Inward_Qty , Bal_Qty,Bal_Qty Rej_Qty, Supplier_Code, PoMasterID, PODATE FRom Socks_Yarn_GRN_Pending_OCN() A Inner Join Socks_Yarn_PO_Approval_Eligible_Employee() B On A.PoMasterID = B.Master_ID and B.Approval_Flag = 'T' Where Bal_Qty > 0 and Order_ID != 148 and Supplier_Code != 900003 and PONO Not in (select Distinct Po_NO from VAAHINI_ERP_GAINUP.dbo.Po_Advance_Detail union   select distinct PO_NO  from  chennai_erp.Dbo.asn_details) and B.EmplNo = 22162 and  Supplier_Code not in ( 900003, 10065)  Union All Select A.PONO, Supplier,  A.ORder_No, Item, Color, Size, PO_Qty, Inward_Qty , Bal_Qty,  Bal_Qty - IsNull(Issued,0) Rej_Qty, Supplier_Code, PoMasterID, PODATE FRom Socks_Yarn_GRN_Pending_OCN() A Inner Join Socks_Yarn_PO_Approval_Eligible_Employee() B On A.PoMasterID = B.Master_ID and B.Approval_Flag = 'T' Left join (Select Pono, Order_No, Cover_Finish_ItemID, Cover_Finish_ColorID , Cover_Finish_SizeID, Sum(Issued) Issued  From Socks_Covering_Powise_Issue_Details () Group by Pono,Order_No, Cover_Finish_ItemID, Cover_Finish_ColorID , Cover_Finish_SizeID Having Sum(Issued) >0 ) C On A.PONo = C.Pono and A.ORder_No = C.Order_No and A.Item_id = C.Cover_Finish_ItemID and A.Color_id = C.Cover_Finish_ColorID and A.Size_ID = C.Cover_Finish_SizeID   Where  Order_ID != 148 and A.PONO Not in (select Distinct Po_NO from VAAHINI_ERP_GAINUP.dbo.Po_Advance_Detail) and  Supplier_Code   in ( 900003, 10065) and IsNull(Issued,0) = 0 and A.PoMasterID In (Select Distinct B.Po_Mas_ID From Socks_Sample_Yarn_PO_Details A Inner Join VSocks_Sample_Req_Master B  On  A.Order_ID = B.RowID and B.Po_Mas_ID >0 Where (Order_Qty - Cancel_Qty) =0)and Bal_Qty >0 and B.EmplNo = 22162,@Severity_Iss=1,@Module_id=5,@Comp_id=39,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-04-02 11:07:18.245 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:07:18.245
2026-04-02 11:07:18.256 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-02 11:07:18.258 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-02 11:07:18.259 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-02 11:07:18.260 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-02 11:07:18.262 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-02 11:07:18.264 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.93
2026-04-02 11:07:18.265 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.17 | totalMs=19.17
2026-04-02 11:07:18.265 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:07:18.265
2026-04-02 11:07:18.267 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-02 11:07:18.268 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-02 11:07:18.269 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-02 11:07:18.269 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.34 | totalMs=4.34
2026-04-02 11:07:27.432 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:07:27.432
2026-04-02 11:07:27.489 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=56.25
2026-04-02 11:07:27.492 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.03 | totalMs=60.03
2026-04-02 11:07:30.221 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:07:30.221
2026-04-02 11:07:30.234 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.57
2026-04-02 11:07:30.237 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.37 | totalMs=16.37
2026-04-02 11:07:40.890 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:40.890
2026-04-02 11:07:40.901 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-02 11:07:40.904 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.25 | totalMs=13.25
2026-04-02 11:07:40.906 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:40.906
2026-04-02 11:07:40.919 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=10.26
2026-04-02 11:07:40.921 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.59 | totalMs=14.59
2026-04-02 11:07:40.921 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:40.921
2026-04-02 11:07:40.923 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-02 11:07:40.924 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.27 | totalMs=2.27
2026-04-02 11:07:40.924 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:07:40.924
2026-04-02 11:07:40.925 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-02 11:07:40.926 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.59 | totalMs=1.59
2026-04-02 11:07:43.322 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:07:43.322
2026-04-02 11:07:43.333 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-02 11:07:43.335 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-02 11:07:43.336 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-02 11:07:43.338 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-02 11:07:43.339 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-02 11:07:43.342 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.25
2026-04-02 11:07:43.342 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.03 | totalMs=20.03
2026-04-02 11:07:43.343 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:07:43.343
2026-04-02 11:07:43.344 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-02 11:07:43.346 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-02 11:07:43.347 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-02 11:07:43.347 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.77 | totalMs=4.77
2026-04-02 11:08:26.102 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:08:26.102
2026-04-02 11:08:26.155 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=53.17
2026-04-02 11:08:26.159 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.05 | totalMs=57.05
2026-04-02 11:08:33.470 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:08:33.470
2026-04-02 11:08:33.523 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=52.03
2026-04-02 11:08:33.526 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=56.11 | totalMs=56.11
2026-04-02 11:08:41.254 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:08:41.254
2026-04-02 11:08:41.264 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-02 11:08:41.267 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.74 | totalMs=13.74
2026-04-02 11:08:41.270 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:08:41.270
2026-04-02 11:08:41.387 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=113.7
2026-04-02 11:08:41.389 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=118.88 | totalMs=118.88
2026-04-02 11:08:41.390 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:08:41.390
2026-04-02 11:08:41.392 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2
2026-04-02 11:08:41.392 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.61 | totalMs=2.61
2026-04-02 11:08:41.393 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:08:41.393
2026-04-02 11:08:41.394 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-02 11:08:41.394 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.66 | totalMs=1.66
2026-04-02 11:08:43.480 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:08:43.480
2026-04-02 11:08:43.490 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-02 11:08:43.492 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-02 11:08:43.494 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 11:08:43.495 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-02 11:08:43.497 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-02 11:08:43.499 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.97
2026-04-02 11:08:43.499 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.52 | totalMs=19.52
2026-04-02 11:08:43.500 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:08:43.500
2026-04-02 11:08:43.501 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-02 11:08:43.502 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-02 11:08:43.504 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-02 11:08:43.504 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.35 | totalMs=4.35
2026-04-02 11:11:24.880 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:11:24.880
2026-04-02 11:11:24.937 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.72
2026-04-02 11:11:24.941 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.78 | totalMs=60.78
2026-04-02 11:11:31.866 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:11:31.866
2026-04-02 11:11:31.878 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.5
2026-04-02 11:11:31.882 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.31 | totalMs=15.31
2026-04-02 11:11:40.164 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:11:40.164
2026-04-02 11:11:40.175 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-02 11:11:40.178 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.02 | totalMs=13.02
2026-04-02 11:11:40.180 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:11:40.180
2026-04-02 11:11:40.196 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=12.63
2026-04-02 11:11:40.198 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.46 | totalMs=17.46
2026-04-02 11:11:40.198 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:11:40.198
2026-04-02 11:11:40.200 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-02 11:11:40.201 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.39 | totalMs=2.39
2026-04-02 11:11:40.201 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:11:40.201
2026-04-02 11:11:40.202 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-02 11:11:40.202 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.52 | totalMs=1.52
2026-04-02 11:11:43.347 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:11:43.347
2026-04-02 11:11:43.357 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-04-02 11:11:43.359 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-02 11:11:43.360 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-02 11:11:43.362 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-02 11:11:43.363 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-02 11:11:43.365 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.77
2026-04-02 11:11:43.366 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.64 | totalMs=18.64
2026-04-02 11:11:43.366 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:11:43.366
2026-04-02 11:11:43.368 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-02 11:11:43.369 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-02 11:11:43.370 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-02 11:11:43.371 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.50 | totalMs=4.50
2026-04-02 11:11:56.124 | step 1 | route=IT_Ticket | empId=48724 | query called at=11:11:56.124
2026-04-02 11:11:56.135 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-02 11:11:56.139 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-02 11:11:56.144 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-02 11:11:56.149 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-04-02 11:11:56.150 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-04-02 11:11:56.152 | step 2 | route=IT_Ticket | empId=48724 | query=VMS_Comp_login_proc | queryMs=1.85
2026-04-02 11:11:56.152 | step 3 | route=IT_Ticket | empId=48724 | apiMs=28.30 | totalMs=28.30
2026-04-02 11:11:56.153 | step 1 | route=IT_Ticket | empId=48724 | query called at=11:11:56.153
2026-04-02 11:11:56.154 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 11:11:56.156 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-02 11:11:56.157 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-02 11:11:56.157 | step 3 | route=IT_Ticket | empId=48724 | apiMs=4.59 | totalMs=4.59
2026-04-02 11:11:59.328 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:11:59.328
2026-04-02 11:11:59.424 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=95.59
2026-04-02 11:11:59.425 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=96.63 | totalMs=96.63
2026-04-02 11:12:02.077 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:12:02.077
2026-04-02 11:12:02.089 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-04-02 11:12:02.092 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.17 | totalMs=15.17
2026-04-02 11:12:06.707 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:12:06.707
2026-04-02 11:12:06.719 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.54
2026-04-02 11:12:06.723 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.44 | totalMs=15.44
2026-04-02 11:12:07.680 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48724 | query called at=11:12:07.680
2026-04-02 11:12:08.111 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=430.46
2026-04-02 11:12:08.114 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48724 | apiMs=434.66 | totalMs=434.66
2026-04-02 11:12:10.437 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48724 | query called at=11:12:10.437
2026-04-02 11:12:10.448 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-04-02 11:12:10.452 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48724 | apiMs=14.49 | totalMs=14.49
2026-04-02 11:12:14.942 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:14.942
2026-04-02 11:12:14.953 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-02 11:12:14.956 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.25 | totalMs=14.25
2026-04-02 11:12:14.959 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:14.959
2026-04-02 11:12:15.013 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=50.85
2026-04-02 11:12:15.015 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=55.97 | totalMs=55.97
2026-04-02 11:12:15.015 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:15.015
2026-04-02 11:12:15.017 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-04-02 11:12:15.018 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.37 | totalMs=2.37
2026-04-02 11:12:15.018 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:15.018
2026-04-02 11:12:15.020 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-02 11:12:15.020 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.56 | totalMs=1.56
2026-04-02 11:12:17.630 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:17.630
2026-04-02 11:12:17.641 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-02 11:12:17.642 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-02 11:12:17.644 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-02 11:12:17.645 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-02 11:12:17.647 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-02 11:12:17.649 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.93
2026-04-02 11:12:17.649 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.31 | totalMs=19.31
2026-04-02 11:12:17.650 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:17.650
2026-04-02 11:12:17.652 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-02 11:12:17.653 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-02 11:12:17.654 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-02 11:12:17.655 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.62 | totalMs=4.62
2026-04-02 11:12:31.741 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:12:31.741
2026-04-02 11:12:31.800 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=58.81
2026-04-02 11:12:31.804 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=63.00 | totalMs=63.00
2026-04-02 11:12:35.035 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:12:35.035
2026-04-02 11:12:35.046 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-04-02 11:12:35.046 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.68 | totalMs=11.68
2026-04-02 11:13:02.247 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:02.247
2026-04-02 11:13:02.258 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-02 11:13:02.258 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.18 | totalMs=11.18
2026-04-02 11:13:02.259 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:02.259
2026-04-02 11:13:02.293 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=33.14
2026-04-02 11:13:02.295 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=36.18 | totalMs=36.18
2026-04-02 11:13:02.296 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:02.296
2026-04-02 11:13:02.298 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-02 11:13:02.298 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.48 | totalMs=2.48
2026-04-02 11:13:02.298 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:02.298
2026-04-02 11:13:02.300 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-02 11:13:02.300 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.64 | totalMs=1.64
2026-04-02 11:13:04.742 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:13:04.742
2026-04-02 11:13:04.753 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-02 11:13:04.754 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-02 11:13:04.756 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 11:13:04.757 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-02 11:13:04.759 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-02 11:13:04.761 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.21
2026-04-02 11:13:04.762 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.90 | totalMs=19.90
2026-04-02 11:13:04.762 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:13:04.762
2026-04-02 11:13:04.764 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-02 11:13:04.765 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-02 11:13:04.767 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-02 11:13:04.767 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.17 | totalMs=5.17
2026-04-02 11:13:19.781 | step 1 | route=IT_Ticket | empId=39652 | query called at=11:13:19.781
2026-04-02 11:13:19.792 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-02 11:13:19.794 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-02 11:13:19.795 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-02 11:13:19.797 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-02 11:13:19.798 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-02 11:13:19.801 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=1.98
2026-04-02 11:13:19.801 | step 3 | route=IT_Ticket | empId=39652 | apiMs=19.53 | totalMs=19.53
2026-04-02 11:13:19.802 | step 1 | route=IT_Ticket | empId=39652 | query called at=11:13:19.802
2026-04-02 11:13:19.803 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-02 11:13:19.805 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-02 11:13:19.806 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-02 11:13:19.806 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.71 | totalMs=4.71
2026-04-02 11:13:27.534 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=11:13:27.534
2026-04-02 11:13:27.672 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=137.27
2026-04-02 11:13:27.672 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=138.09 | totalMs=138.09
2026-04-02 11:13:29.088 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=11:13:29.088
2026-04-02 11:13:29.098 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-02 11:13:29.101 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=13.83 | totalMs=13.83
2026-04-02 11:13:30.492 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:13:30.492
2026-04-02 11:13:30.555 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=59.96
2026-04-02 11:13:30.558 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=66.36 | totalMs=66.36
2026-04-02 11:13:31.530 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:13:31.530
2026-04-02 11:13:36.385 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=11:13:36.385
2026-04-02 11:13:36.399 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=13.08
2026-04-02 11:13:36.399 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=14.24 | totalMs=14.24
2026-04-02 11:13:44.544 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:13:44.544
2026-04-02 11:13:44.579 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=34.19
2026-04-02 11:13:44.594 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.33
2026-04-02 11:13:44.621 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=22.75
2026-04-02 11:13:44.635 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.69
2026-04-02 11:13:44.658 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=21.43
2026-04-02 11:13:44.661 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.36
2026-04-02 11:13:44.663 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=118.68 | totalMs=118.68
2026-04-02 11:13:44.663 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:13:44.663
2026-04-02 11:13:44.665 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-02 11:13:44.666 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-02 11:13:44.668 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-02 11:13:44.668 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.60 | totalMs=4.60
2026-04-02 11:13:47.842 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:13:47.842
2026-04-02 11:13:47.844 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-02 11:13:47.845 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-02 11:13:47.847 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-02 11:13:47.847 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.26 | totalMs=5.26
2026-04-02 11:13:49.401 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:13:49.401
2026-04-02 11:13:49.403 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-02 11:13:49.405 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-02 11:13:49.406 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-02 11:13:49.406 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.92 | totalMs=4.92
2026-04-02 11:13:50.871 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:13:50.871
2026-04-02 11:13:50.873 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-02 11:13:50.875 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-02 11:13:50.876 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-02 11:13:50.876 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.99 | totalMs=4.99
2026-04-02 11:13:52.432 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:13:52.432
2026-04-02 11:13:52.434 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-04-02 11:13:52.436 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-02 11:13:52.437 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-02 11:13:52.438 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.81 | totalMs=5.81
2026-04-02 11:13:53.871 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:13:53.871
2026-04-02 11:13:53.873 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-02 11:13:53.874 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-02 11:13:53.875 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-02 11:13:53.876 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.33 | totalMs=4.33
2026-04-02 11:13:55.647 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:13:55.647
2026-04-02 11:13:55.678 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.98
2026-04-02 11:13:55.678 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.95 | totalMs=30.95
2026-04-02 11:13:56.563 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:13:56.563
2026-04-02 11:14:14.835 | step 1 | route=IT_TicketPost | empId=48724 | query called at=11:14:14.835
2026-04-02 11:14:14.846 | step 2 | route=IT_TicketPost | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-02 11:14:14.849 | step 3 | route=IT_TicketPost | empId=48724 | apiMs=14.11 | totalMs=14.11
2026-04-02 11:14:14.852 | step 1 | route=IT_TicketPost | empId=48724 | query called at=11:14:14.852
2026-04-02 11:14:14.866 | step 2 | route=IT_TicketPost | empId=48724 | query=IT_Ticket_Save_SPOC | queryMs=11.37
2026-04-02 11:14:14.869 | step 3 | route=IT_TicketPost | empId=48724 | apiMs=16.46 | totalMs=16.46
2026-04-02 11:14:14.869 | step 1 | route=IT_TicketPost | empId=48724 | query called at=11:14:14.869
2026-04-02 11:14:14.871 | step 2 | route=IT_TicketPost | empId=48724 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-02 11:14:14.871 | step 3 | route=IT_TicketPost | empId=48724 | apiMs=2.21 | totalMs=2.21
2026-04-02 11:14:15.091 | step 1 | route=IT_Ticket | empId=48724 | query called at=11:14:15.091
2026-04-02 11:14:15.101 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-04-02 11:14:15.103 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-02 11:14:15.104 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 11:14:15.105 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-02 11:14:15.107 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_it_Ticket_Details | queryMs=1.48
2026-04-02 11:14:15.110 | step 2 | route=IT_Ticket | empId=48724 | query=VMS_Comp_login_proc | queryMs=1.97
2026-04-02 11:14:15.110 | step 3 | route=IT_Ticket | empId=48724 | apiMs=19.24 | totalMs=19.24
2026-04-02 11:14:15.110 | step 1 | route=IT_Ticket | empId=48724 | query called at=11:14:15.110
2026-04-02 11:14:15.112 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-02 11:14:15.113 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-02 11:14:15.115 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-02 11:14:15.115 | step 3 | route=IT_Ticket | empId=48724 | apiMs=4.60 | totalMs=4.60
2026-04-02 11:14:40.900 | step 1 | route=IT_TicketPost | empId=39652 | query called at=11:14:40.900
2026-04-02 11:14:40.910 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-02 11:14:40.911 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=10.95 | totalMs=10.95
2026-04-02 11:14:40.911 | step 1 | route=IT_TicketPost | empId=39652 | query called at=11:14:40.911
2026-04-02 11:14:40.927 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=15.96
2026-04-02 11:14:40.929 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=18.13 | totalMs=18.13
2026-04-02 11:14:40.930 | step 1 | route=IT_TicketPost | empId=39652 | query called at=11:14:40.930
2026-04-02 11:14:40.932 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-02 11:14:40.932 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=2.39 | totalMs=2.39
2026-04-02 11:14:40.932 | step 1 | route=IT_TicketPost | empId=39652 | query called at=11:14:40.932
2026-04-02 11:14:40.934 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-02 11:14:40.934 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.63 | totalMs=1.63
2026-04-02 11:14:42.221 | step 1 | route=IT_Ticket | empId=39652 | query called at=11:14:42.221
2026-04-02 11:14:42.231 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-04-02 11:14:42.233 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-02 11:14:42.234 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-02 11:14:42.236 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 11:14:42.237 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-02 11:14:42.240 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=1.94
2026-04-02 11:14:42.240 | step 3 | route=IT_Ticket | empId=39652 | apiMs=18.77 | totalMs=18.77
2026-04-02 11:14:42.240 | step 1 | route=IT_Ticket | empId=39652 | query called at=11:14:42.240
2026-04-02 11:14:42.242 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-02 11:14:42.243 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-02 11:14:42.245 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-02 11:14:42.245 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.82 | totalMs=4.82
2026-04-02 11:16:44.031 | step 1 | route=Ticket_SPOC_Approve | empId=51116 | query called at=11:16:44.031
2026-04-02 11:16:44.060 | step 2 | route=Ticket_SPOC_Approve | empId=51116 | query=IT_TIcket_SPOCApp_Report | queryMs=28.31
2026-04-02 11:16:44.063 | step 3 | route=Ticket_SPOC_Approve | empId=51116 | apiMs=32.04 | totalMs=32.04
2026-04-02 11:16:45.019 | step 4 | route=pageRenderd | empId=51116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:16:45.019
2026-04-02 11:17:14.824 | step 1 | route=SPOC_Entry_Save | empId=51116 | query called at=11:17:14.824
2026-04-02 11:17:14.923 | step 2 | route=SPOC_Entry_Save | empId=51116 | query=IT_Ticket_Update_SPOC | queryMs=98.81
2026-04-02 11:17:14.928 | step 3 | route=SPOC_Entry_Save | empId=51116 | apiMs=104.37 | totalMs=104.37
2026-04-02 11:17:14.933 | step 1 | route=SPOC_Entry_Save | empId=51116 | query called at=11:17:14.933
2026-04-02 11:17:14.937 | step 2 | route=SPOC_Entry_Save | empId=51116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-02 11:17:14.938 | step 2 | route=SPOC_Entry_Save | empId=51116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-02 11:17:14.940 | step 2 | route=SPOC_Entry_Save | empId=51116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-02 11:17:14.940 | step 3 | route=SPOC_Entry_Save | empId=51116 | apiMs=7.57 | totalMs=7.57
2026-04-02 11:17:15.163 | step 1 | route=Ticket_SPOC_Approve | empId=51116 | query called at=11:17:15.163
2026-04-02 11:17:15.204 | step 2 | route=Ticket_SPOC_Approve | empId=51116 | query=IT_TIcket_SPOCApp_Report | queryMs=40.01
2026-04-02 11:17:15.204 | step 3 | route=Ticket_SPOC_Approve | empId=51116 | apiMs=40.98 | totalMs=40.98
2026-04-02 11:17:15.555 | step 4 | route=pageRenderd | empId=51116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:17:15.555
2026-04-02 11:17:24.702 | step 1 | route=SPOC_Entry_Save | empId=51116 | query called at=11:17:24.702
2026-04-02 11:17:24.714 | step 2 | route=SPOC_Entry_Save | empId=51116 | query=IT_Ticket_Update_SPOC | queryMs=11.01
2026-04-02 11:17:24.719 | step 3 | route=SPOC_Entry_Save | empId=51116 | apiMs=16.61 | totalMs=16.61
2026-04-02 11:17:24.721 | step 1 | route=SPOC_Entry_Save | empId=51116 | query called at=11:17:24.721
2026-04-02 11:17:24.725 | step 2 | route=SPOC_Entry_Save | empId=51116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-02 11:17:24.727 | step 2 | route=SPOC_Entry_Save | empId=51116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-02 11:17:24.727 | step 3 | route=SPOC_Entry_Save | empId=51116 | apiMs=5.54 | totalMs=5.54
2026-04-02 11:17:27.030 | step 1 | route=Ticket_SPOC_Approve | empId=51116 | query called at=11:17:27.030
2026-04-02 11:17:27.058 | step 2 | route=Ticket_SPOC_Approve | empId=51116 | query=IT_TIcket_SPOCApp_Report | queryMs=27.34
2026-04-02 11:17:27.058 | step 3 | route=Ticket_SPOC_Approve | empId=51116 | apiMs=28.35 | totalMs=28.35
2026-04-02 11:17:27.396 | step 4 | route=pageRenderd | empId=51116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:17:27.396
2026-04-02 11:17:27.471 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:17:27.471
2026-04-02 11:17:27.529 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.43
2026-04-02 11:17:27.532 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=61.35 | totalMs=61.35
2026-04-02 11:17:30.445 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:17:30.445
2026-04-02 11:17:30.458 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.51
2026-04-02 11:17:30.458 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.42 | totalMs=13.42
2026-04-02 11:17:42.223 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:17:42.223
2026-04-02 11:17:42.234 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-02 11:17:42.237 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.05 | totalMs=14.05
2026-04-02 11:17:42.240 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:17:42.240
2026-04-02 11:17:42.245 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.49
2026-04-02 11:17:42.247 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=6.88 | totalMs=6.88
2026-04-02 11:17:42.247 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:17:42.247
2026-04-02 11:17:42.249 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-02 11:17:42.250 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.38 | totalMs=2.38
2026-04-02 11:17:42.250 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:17:42.250
2026-04-02 11:17:42.252 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-02 11:17:42.252 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.73 | totalMs=1.73
2026-04-02 11:17:44.735 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:17:44.735
2026-04-02 11:17:44.746 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-02 11:17:44.747 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 11:17:44.749 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-02 11:17:44.750 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-02 11:17:44.751 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-02 11:17:44.753 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.57
2026-04-02 11:17:44.753 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.03 | totalMs=18.03
2026-04-02 11:17:44.754 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:17:44.754
2026-04-02 11:17:44.755 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-02 11:17:44.756 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-02 11:17:44.758 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-02 11:17:44.758 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.35 | totalMs=4.35
2026-04-02 11:18:35.089 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:18:35.089
2026-04-02 11:18:35.100 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-04-02 11:18:35.102 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-02 11:18:35.104 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-02 11:18:35.105 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 11:18:35.107 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.48
2026-04-02 11:18:35.109 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=2.08
2026-04-02 11:18:35.110 | step 3 | route=IT_Ticket | empId=46973 | apiMs=20.34 | totalMs=20.34
2026-04-02 11:18:35.110 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:18:35.110
2026-04-02 11:18:35.112 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-02 11:18:35.114 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-04-02 11:18:35.115 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-02 11:18:35.115 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.14 | totalMs=5.14
2026-04-02 11:18:35.659 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:18:35.659
2026-04-02 11:18:35.691 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.56
2026-04-02 11:18:35.691 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.61 | totalMs=31.61
2026-04-02 11:18:36.265 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:18:36.265
2026-04-02 11:18:39.922 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:18:39.922
2026-04-02 11:18:39.937 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.64
2026-04-02 11:18:39.942 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=19.91 | totalMs=19.91
2026-04-02 11:18:39.942 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:18:39.942
2026-04-02 11:18:39.944 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-02 11:18:39.946 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-02 11:18:39.947 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-02 11:18:39.947 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.89 | totalMs=4.89
2026-04-02 11:18:43.342 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:18:43.342
2026-04-02 11:18:43.368 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=25.29
2026-04-02 11:18:43.369 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=26.25 | totalMs=26.25
2026-04-02 11:18:44.074 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:18:44.074
2026-04-02 11:18:48.958 | step 1 | route=HW_TicketFun | empId= | query called at=11:18:48.958
2026-04-02 11:18:48.969 | step 2 | route=HW_TicketFun | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=9.78
2026-04-02 11:18:48.969 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.00 | totalMs=11.00
2026-04-02 11:19:06.193 | step 1 | route=HW_TicketPost | empId=46973 | query called at=11:19:06.193
2026-04-02 11:19:06.227 | step 2 | route=HW_TicketPost | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=32.9
2026-04-02 11:19:06.230 | step 3 | route=HW_TicketPost | empId=46973 | apiMs=36.66 | totalMs=36.66
2026-04-02 11:19:06.233 | step 1 | route=HW_TicketPost | empId=46973 | query called at=11:19:06.233
2026-04-02 11:19:06.243 | step 2 | route=HW_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.7
2026-04-02 11:19:06.243 | step 3 | route=HW_TicketPost | empId=46973 | apiMs=10.72 | totalMs=10.72
2026-04-02 11:19:06.244 | step 1 | route=HW_TicketPost | empId=46973 | query called at=11:19:06.244
2026-04-02 11:19:06.245 | step 2 | route=HW_TicketPost | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-02 11:19:06.245 | step 3 | route=HW_TicketPost | empId=46973 | apiMs=1.54 | totalMs=1.54
2026-04-02 11:19:06.246 | step 1 | route=HW_TicketPost | empId=46973 | query called at=11:19:06.246
2026-04-02 11:19:06.298 | step 2 | route=HW_TicketPost | empId=46973 | query=hw_ticket_save_proc_kpi | queryMs=51.51
2026-04-02 11:19:06.310 | step 3 | route=HW_TicketPost | empId=46973 | apiMs=64.17 | totalMs=64.17
2026-04-02 11:19:07.993 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:19:07.993
2026-04-02 11:19:08.004 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-04-02 11:19:08.006 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-04-02 11:19:08.007 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-02 11:19:08.009 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-02 11:19:08.010 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-02 11:19:08.013 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.98
2026-04-02 11:19:08.013 | step 3 | route=IT_Ticket | empId=46973 | apiMs=20.23 | totalMs=20.23
2026-04-02 11:19:08.014 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:19:08.014
2026-04-02 11:19:08.015 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-04-02 11:19:08.017 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 11:19:08.018 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-02 11:19:08.018 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.85 | totalMs=4.85
2026-04-02 11:26:38.255 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:26:38.255
2026-04-02 11:26:38.266 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-02 11:26:38.272 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-02 11:26:38.276 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-02 11:26:38.281 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-02 11:26:38.283 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-02 11:26:38.286 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=2.11
2026-04-02 11:26:38.286 | step 3 | route=IT_Ticket | empId=28059 | apiMs=30.71 | totalMs=30.71
2026-04-02 11:26:38.286 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:26:38.286
2026-04-02 11:26:38.288 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-02 11:26:38.289 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-02 11:26:38.291 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-02 11:26:38.291 | step 3 | route=IT_Ticket | empId=28059 | apiMs=4.71 | totalMs=4.71
2026-04-02 11:26:50.602 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=11:26:50.602
2026-04-02 11:26:50.912 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=309.37
2026-04-02 11:26:50.915 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=313.03 | totalMs=313.03
2026-04-02 11:26:54.227 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=11:26:54.227
2026-04-02 11:26:54.238 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-02 11:26:54.241 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=13.60 | totalMs=13.60
2026-04-02 11:27:46.572 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:27:46.572
2026-04-02 11:27:46.582 | step 2 | route=IT_TicketPost | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-02 11:27:46.585 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=13.84 | totalMs=13.84
2026-04-02 11:27:46.588 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:27:46.588
2026-04-02 11:27:46.637 | step 2 | route=IT_TicketPost | empId=28059 | query=IT_Ticket_Save_SPOC | queryMs=46.51
2026-04-02 11:27:46.639 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=51.21 | totalMs=51.21
2026-04-02 11:27:46.640 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:27:46.640
2026-04-02 11:27:46.642 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-04-02 11:27:46.643 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=2.72 | totalMs=2.72
2026-04-02 11:27:46.643 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:27:46.643
2026-04-02 11:27:46.644 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-02 11:27:46.645 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=1.81 | totalMs=1.81
2026-04-02 11:27:48.991 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:27:48.991
2026-04-02 11:27:49.001 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-02 11:27:49.005 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-02 11:27:49.009 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-02 11:27:49.011 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-02 11:27:49.012 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-02 11:27:49.015 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=2.15
2026-04-02 11:27:49.015 | step 3 | route=IT_Ticket | empId=28059 | apiMs=24.25 | totalMs=24.25
2026-04-02 11:27:49.015 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:27:49.015
2026-04-02 11:27:49.017 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-02 11:27:49.019 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-02 11:27:49.020 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-02 11:27:49.020 | step 3 | route=IT_Ticket | empId=28059 | apiMs=4.76 | totalMs=4.76
2026-04-02 11:34:49.393 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=11:34:49.393
2026-04-02 11:34:49.558 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=164.31
2026-04-02 11:34:49.561 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=168.53 | totalMs=168.53
2026-04-02 11:34:51.829 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=11:34:51.829
2026-04-02 11:34:51.843 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=13.54
2026-04-02 11:34:51.847 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=17.66 | totalMs=17.66
2026-04-02 11:36:03.750 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:36:03.750
2026-04-02 11:36:03.761 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-04-02 11:36:03.765 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-02 11:36:03.769 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-02 11:36:03.773 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-02 11:36:03.796 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=22.84
2026-04-02 11:36:03.802 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=5.59
2026-04-02 11:36:03.803 | step 3 | route=IT_Ticket | empId=4446 | apiMs=52.91 | totalMs=52.91
2026-04-02 11:36:03.803 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:36:03.803
2026-04-02 11:36:03.821 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=17.05
2026-04-02 11:36:03.822 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-02 11:36:03.823 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 11:36:03.824 | step 3 | route=IT_Ticket | empId=4446 | apiMs=20.37 | totalMs=20.37
2026-04-02 11:36:14.692 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=11:36:14.692
2026-04-02 11:36:14.787 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:36:14.787
2026-04-02 11:36:14.798 | step 2 | route=IT_TicketPost | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-02 11:36:14.798 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=10.99 | totalMs=10.99
2026-04-02 11:36:14.799 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:36:14.799
2026-04-02 11:36:14.811 | step 2 | route=IT_TicketPost | empId=28059 | query=IT_Ticket_Save_SPOC | queryMs=12.18
2026-04-02 11:36:14.813 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=14.12 | totalMs=14.12
2026-04-02 11:36:14.813 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:36:14.813
2026-04-02 11:36:14.815 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-02 11:36:14.816 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=2.29 | totalMs=2.29
2026-04-02 11:36:14.852 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=156.42
2026-04-02 11:36:14.855 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=162.88 | totalMs=162.88
2026-04-02 11:36:16.634 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:36:16.634
2026-04-02 11:36:16.644 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-02 11:36:16.646 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-02 11:36:16.648 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 11:36:16.649 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-02 11:36:16.651 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-02 11:36:16.653 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=2.06
2026-04-02 11:36:16.654 | step 3 | route=IT_Ticket | empId=28059 | apiMs=19.76 | totalMs=19.76
2026-04-02 11:36:16.654 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:36:16.654
2026-04-02 11:36:16.656 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-04-02 11:36:16.657 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-02 11:36:16.659 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-02 11:36:16.659 | step 3 | route=IT_Ticket | empId=28059 | apiMs=5.07 | totalMs=5.07
2026-04-02 11:36:20.931 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=11:36:20.931
2026-04-02 11:36:20.943 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-04-02 11:36:20.946 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=14.86 | totalMs=14.86
2026-04-02 11:37:37.861 | step 1 | route=IT_TicketPost | empId=4446 | query called at=11:37:37.861
2026-04-02 11:37:37.871 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-02 11:37:37.872 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=11.18 | totalMs=11.18
2026-04-02 11:37:37.872 | step 1 | route=IT_TicketPost | empId=4446 | query called at=11:37:37.872
2026-04-02 11:37:37.875 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=2.27
2026-04-02 11:37:37.877 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=4.37 | totalMs=4.37
2026-04-02 11:37:37.877 | step 1 | route=IT_TicketPost | empId=4446 | query called at=11:37:37.877
2026-04-02 11:37:37.879 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-02 11:37:37.879 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=2.21 | totalMs=2.21
2026-04-02 11:37:38.119 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:37:38.119
2026-04-02 11:37:38.131 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-04-02 11:37:38.133 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-02 11:37:38.134 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-02 11:37:38.136 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-02 11:37:38.138 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-02 11:37:38.144 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=5.63
2026-04-02 11:37:38.144 | step 3 | route=IT_Ticket | empId=4446 | apiMs=24.71 | totalMs=24.71
2026-04-02 11:37:38.145 | step 1 | route=IT_Ticket | empId=4446 | query called at=11:37:38.145
2026-04-02 11:37:38.146 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-02 11:37:38.148 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-02 11:37:38.150 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-02 11:37:38.150 | step 3 | route=IT_Ticket | empId=4446 | apiMs=5.63 | totalMs=5.63
2026-04-02 11:38:55.106 | step 5 | route=dashboard | empId=GNT0068 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 11:40:13.360 | step 5 | route=dashboard | empId=GRA0307 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 11:41:14.826 | step 5 | route=dashboard | empId=GNT0068 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 11:42:54.382 | step 5 | route=dashboard | empId=GNT0068 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 11:43:11.506 | step 1 | route=IT_Ticket | empId=48836 | query called at=11:43:11.506
2026-04-02 11:43:11.542 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=35.32
2026-04-02 11:43:11.547 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-02 11:43:11.551 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-02 11:43:11.554 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-02 11:43:11.577 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=22.23
2026-04-02 11:43:11.583 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=5.87
2026-04-02 11:43:11.584 | step 3 | route=IT_Ticket | empId=48836 | apiMs=77.17 | totalMs=77.17
2026-04-02 11:43:11.584 | step 1 | route=IT_Ticket | empId=48836 | query called at=11:43:11.584
2026-04-02 11:43:11.601 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=17.29
2026-04-02 11:43:11.603 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-02 11:43:11.604 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 11:43:11.604 | step 3 | route=IT_Ticket | empId=48836 | apiMs=20.51 | totalMs=20.51
2026-04-02 11:43:20.340 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=11:43:20.340
2026-04-02 11:43:20.603 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=262.75
2026-04-02 11:43:20.606 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=266.43 | totalMs=266.43
2026-04-02 11:43:23.543 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=11:43:23.543
2026-04-02 11:43:23.555 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-04-02 11:43:23.558 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=15.39 | totalMs=15.39
2026-04-02 11:44:03.007 | step 1 | route=IT_TicketPost | empId=48836 | query called at=11:44:03.007
2026-04-02 11:44:03.018 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-04-02 11:44:03.021 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=14.12 | totalMs=14.12
2026-04-02 11:44:03.024 | step 1 | route=IT_TicketPost | empId=48836 | query called at=11:44:03.024
2026-04-02 11:44:03.085 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=58.93
2026-04-02 11:44:03.088 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=63.68 | totalMs=63.68
2026-04-02 11:44:03.088 | step 1 | route=IT_TicketPost | empId=48836 | query called at=11:44:03.088
2026-04-02 11:44:03.090 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-02 11:44:03.090 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=2.16 | totalMs=2.16
2026-04-02 11:44:07.460 | step 1 | route=IT_Ticket | empId=48836 | query called at=11:44:07.460
2026-04-02 11:44:07.471 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-04-02 11:44:07.475 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-02 11:44:07.479 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-02 11:44:07.483 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-02 11:44:07.484 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-02 11:44:07.487 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=2.48
2026-04-02 11:44:07.488 | step 3 | route=IT_Ticket | empId=48836 | apiMs=28.03 | totalMs=28.03
2026-04-02 11:44:07.488 | step 1 | route=IT_Ticket | empId=48836 | query called at=11:44:07.488
2026-04-02 11:44:07.490 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-02 11:44:07.491 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-02 11:44:07.492 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-02 11:44:07.493 | step 3 | route=IT_Ticket | empId=48836 | apiMs=4.63 | totalMs=4.63
2026-04-02 11:50:42.535 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=11:50:42.535
2026-04-02 11:50:42.588 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=51.9
2026-04-02 11:50:42.588 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=53.11 | totalMs=53.11
2026-04-02 11:50:43.040 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:50:43.040
2026-04-02 11:50:49.027 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=11:50:49.027
2026-04-02 11:50:49.058 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=30.94
2026-04-02 11:50:49.086 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=25.51
2026-04-02 11:50:49.088 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=61.12 | totalMs=61.12
2026-04-02 11:50:49.089 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=11:50:49.089
2026-04-02 11:50:49.091 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.96
2026-04-02 11:50:49.092 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-02 11:50:49.094 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-02 11:50:49.094 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=5.36 | totalMs=5.36
2026-04-02 11:50:52.043 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=11:50:52.043
2026-04-02 11:50:52.044 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-02 11:50:52.046 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-02 11:50:52.047 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-02 11:50:52.048 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=5.01 | totalMs=5.01
2026-04-02 11:50:52.407 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=11:50:52.407
2026-04-02 11:50:52.432 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=24.08
2026-04-02 11:50:52.432 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=25.27 | totalMs=25.27
2026-04-02 11:50:52.838 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:50:52.838
2026-04-02 12:09:47.625 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:09:47.625
2026-04-02 12:09:47.663 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=36.6
2026-04-02 12:09:47.668 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.83
2026-04-02 12:09:47.672 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-02 12:09:47.675 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-02 12:09:47.699 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=23.4
2026-04-02 12:09:47.704 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=4.59
2026-04-02 12:09:47.704 | step 3 | route=IT_Ticket | empId=38722 | apiMs=78.94 | totalMs=78.94
2026-04-02 12:09:47.705 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:09:47.705
2026-04-02 12:09:47.722 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=16.76
2026-04-02 12:09:47.723 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-02 12:09:47.725 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 12:09:47.725 | step 3 | route=IT_Ticket | empId=38722 | apiMs=20.25 | totalMs=20.25
2026-04-02 12:10:04.877 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=12:10:04.877
2026-04-02 12:10:05.062 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=183.52
2026-04-02 12:10:05.065 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=187.21 | totalMs=187.21
2026-04-02 12:10:07.604 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=12:10:07.604
2026-04-02 12:10:07.615 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-04-02 12:10:07.618 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=14.35 | totalMs=14.35
2026-04-02 12:10:14.548 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=12:10:14.548
2026-04-02 12:10:14.561 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=12.33
2026-04-02 12:10:14.565 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=16.17 | totalMs=16.17
2026-04-02 12:10:54.947 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=12:10:54.947
2026-04-02 12:10:54.958 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-04-02 12:10:54.963 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=16.13 | totalMs=16.13
2026-04-02 12:12:56.969 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:12:56.969
2026-04-02 12:12:56.980 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-02 12:12:56.983 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=13.88 | totalMs=13.88
2026-04-02 12:12:56.986 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:12:56.986
2026-04-02 12:12:57.235 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=246.58
2026-04-02 12:12:57.238 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=252.71 | totalMs=252.71
2026-04-02 12:12:57.239 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:12:57.239
2026-04-02 12:12:57.241 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-02 12:12:57.241 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=2.67 | totalMs=2.67
2026-04-02 12:12:57.494 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:12:57.494
2026-04-02 12:12:57.504 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-02 12:12:57.506 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-02 12:12:57.508 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 12:12:57.509 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 12:12:57.511 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-02 12:12:57.516 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=5.02
2026-04-02 12:12:57.516 | step 3 | route=IT_Ticket | empId=38722 | apiMs=22.48 | totalMs=22.48
2026-04-02 12:12:57.517 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:12:57.517
2026-04-02 12:12:57.518 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-02 12:12:57.520 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-02 12:12:57.521 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 12:12:57.522 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.88 | totalMs=4.88
2026-04-02 12:14:43.066 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:14:43.066
2026-04-02 12:14:43.076 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-02 12:14:43.080 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-02 12:14:43.084 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-02 12:14:43.087 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-02 12:14:43.089 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-02 12:14:43.094 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=4.99
2026-04-02 12:14:43.094 | step 3 | route=IT_Ticket | empId=38722 | apiMs=28.53 | totalMs=28.53
2026-04-02 12:14:43.095 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:14:43.095
2026-04-02 12:14:43.096 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-02 12:14:43.097 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-02 12:14:43.098 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-02 12:14:43.098 | step 3 | route=IT_Ticket | empId=38722 | apiMs=3.58 | totalMs=3.58
2026-04-02 12:14:44.738 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:14:44.738
2026-04-02 12:14:44.748 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-04-02 12:14:44.752 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-02 12:14:44.756 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-02 12:14:44.760 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-02 12:14:44.761 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-04-02 12:14:44.763 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=1.69
2026-04-02 12:14:44.763 | step 3 | route=IT_Ticket | empId=38722 | apiMs=24.61 | totalMs=24.61
2026-04-02 12:14:44.764 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:14:44.764
2026-04-02 12:14:44.765 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-02 12:14:44.766 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-02 12:14:44.767 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-02 12:14:44.767 | step 3 | route=IT_Ticket | empId=38722 | apiMs=3.75 | totalMs=3.75
2026-04-02 12:16:49.427 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:16:49.427
2026-04-02 12:16:49.440 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=12.27
2026-04-02 12:16:49.442 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-02 12:16:49.443 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-02 12:16:49.445 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-02 12:16:49.446 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-02 12:16:49.452 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=5.2
2026-04-02 12:16:49.452 | step 3 | route=IT_Ticket | empId=46592 | apiMs=25.20 | totalMs=25.20
2026-04-02 12:16:49.453 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:16:49.453
2026-04-02 12:16:49.454 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-02 12:16:49.456 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-02 12:16:49.457 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-02 12:16:49.458 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.86 | totalMs=4.86
2026-04-02 12:17:03.495 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=12:17:03.495
2026-04-02 12:17:04.039 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=543.44
2026-04-02 12:17:04.042 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=547.19 | totalMs=547.19
2026-04-02 12:17:06.025 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=12:17:06.025
2026-04-02 12:17:06.037 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-04-02 12:17:06.038 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=12.30 | totalMs=12.30
2026-04-02 12:17:38.979 | step 1 | route=IT_TicketPost | empId=46592 | query called at=12:17:38.979
2026-04-02 12:17:38.994 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=14.32
2026-04-02 12:17:38.997 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=18.04 | totalMs=18.04
2026-04-02 12:17:39.000 | step 1 | route=IT_TicketPost | empId=46592 | query called at=12:17:39.000
2026-04-02 12:17:39.224 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=221.25
2026-04-02 12:17:39.229 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=228.78 | totalMs=228.78
2026-04-02 12:17:39.229 | step 1 | route=IT_TicketPost | empId=46592 | query called at=12:17:39.229
2026-04-02 12:17:39.231 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-02 12:17:39.232 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=2.29 | totalMs=2.29
2026-04-02 12:17:40.935 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:17:40.935
2026-04-02 12:17:40.946 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-02 12:17:40.948 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-02 12:17:40.949 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 12:17:40.952 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=2.34
2026-04-02 12:17:40.954 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.6
2026-04-02 12:17:40.959 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=4.91
2026-04-02 12:17:40.960 | step 3 | route=IT_Ticket | empId=46592 | apiMs=24.26 | totalMs=24.26
2026-04-02 12:17:40.960 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:17:40.960
2026-04-02 12:17:40.962 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-02 12:17:40.963 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-02 12:17:40.965 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-02 12:17:40.965 | step 3 | route=IT_Ticket | empId=46592 | apiMs=5.22 | totalMs=5.22
2026-04-02 12:18:05.652 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=12:18:05.652
2026-04-02 12:18:05.741 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=88.5
2026-04-02 12:18:05.744 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=92.75 | totalMs=92.75
2026-04-02 12:18:06.874 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:18:06.874
2026-04-02 12:18:18.761 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=12:18:18.761
2026-04-02 12:18:18.980 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=217.66
2026-04-02 12:18:18.984 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=222.75 | totalMs=222.75
2026-04-02 12:18:18.987 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=12:18:18.987
2026-04-02 12:18:18.991 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-02 12:18:18.992 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-02 12:18:18.994 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-02 12:18:18.994 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=7.01 | totalMs=7.01
2026-04-02 12:18:19.220 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=12:18:19.220
2026-04-02 12:18:19.241 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=20.46
2026-04-02 12:18:19.241 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=21.21 | totalMs=21.21
2026-04-02 12:18:19.629 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:18:19.629
2026-04-02 12:18:31.455 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=12:18:31.455
2026-04-02 12:18:31.544 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=88.39
2026-04-02 12:18:31.633 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=51.67
2026-04-02 12:18:31.671 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=215.83 | totalMs=215.83
2026-04-02 12:18:31.672 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=12:18:31.672
2026-04-02 12:18:31.676 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.27
2026-04-02 12:18:31.678 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-02 12:18:31.679 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-02 12:18:31.679 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=7.60 | totalMs=7.60
2026-04-02 12:18:31.679 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=12:18:31.679
2026-04-02 12:18:31.688 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.24
2026-04-02 12:18:31.689 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-02 12:18:31.690 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-04-02 12:18:31.691 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=11.19 | totalMs=11.19
2026-04-02 12:18:31.916 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=12:18:31.916
2026-04-02 12:18:31.933 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=16.23
2026-04-02 12:18:31.933 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=17.40 | totalMs=17.40
2026-04-02 12:18:32.276 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:18:32.276
2026-04-02 12:18:34.847 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=12:18:34.847
2026-04-02 12:18:34.863 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=16.02
2026-04-02 12:18:34.864 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=17.04 | totalMs=17.04
2026-04-02 12:18:35.209 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:18:35.209
2026-04-02 12:35:10.062 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=12:35:10.062
2026-04-02 12:35:10.104 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=41.56
2026-04-02 12:35:10.107 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=45.07 | totalMs=45.07
2026-04-02 12:35:23.749 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:35:23.749
2026-04-02 12:38:07.081 | step 1 | route=IT_Ticket_Report | empId=41204 | query called at=12:38:07.081
2026-04-02 12:38:07.376 | step 2 | route=IT_Ticket_Report | empId=41204 | query=kpi_it_ticket_report_page_proc | queryMs=294.22
2026-04-02 12:38:07.379 | step 3 | route=IT_Ticket_Report | empId=41204 | apiMs=297.92 | totalMs=297.92
2026-04-02 12:38:07.853 | step 4 | route=pageRenderd | empId=41204 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:38:07.853
2026-04-02 12:46:23.922 | step 1 | route=IT_Ticket | empId=61350 | query called at=12:46:23.922
2026-04-02 12:46:23.956 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=33.34
2026-04-02 12:46:23.958 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-02 12:46:23.960 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-02 12:46:23.961 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-02 12:46:23.983 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=21.87
2026-04-02 12:46:23.989 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.31
2026-04-02 12:46:23.989 | step 3 | route=IT_Ticket | empId=61350 | apiMs=67.02 | totalMs=67.02
2026-04-02 12:46:23.990 | step 1 | route=IT_Ticket | empId=61350 | query called at=12:46:23.990
2026-04-02 12:46:24.008 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=17.34
2026-04-02 12:46:24.009 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-02 12:46:24.011 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-02 12:46:24.011 | step 3 | route=IT_Ticket | empId=61350 | apiMs=20.92 | totalMs=20.92
2026-04-02 12:46:44.557 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=12:46:44.557
2026-04-02 12:46:44.590 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=32.36
2026-04-02 12:46:44.593 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=36.26 | totalMs=36.26
2026-04-02 12:46:47.970 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=12:46:47.970
2026-04-02 12:46:47.982 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-04-02 12:46:47.986 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=15.13 | totalMs=15.13
2026-04-02 12:49:27.989 | step 1 | route=IT_Ticket | empId=51863 | query called at=12:49:27.989
2026-04-02 12:49:28.000 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-02 12:49:28.005 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-02 12:49:28.009 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 12:49:28.013 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-02 12:49:28.035 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=22.24
2026-04-02 12:49:28.041 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=5.25
2026-04-02 12:49:28.041 | step 3 | route=IT_Ticket | empId=51863 | apiMs=52.64 | totalMs=52.64
2026-04-02 12:49:28.042 | step 1 | route=IT_Ticket | empId=51863 | query called at=12:49:28.042
2026-04-02 12:49:28.044 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-02 12:49:28.045 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-02 12:49:28.046 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-02 12:49:28.046 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.69 | totalMs=4.69
2026-04-02 12:49:39.170 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=12:49:39.170
2026-04-02 12:49:39.331 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=159.48
2026-04-02 12:49:39.334 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=163.18 | totalMs=163.18
2026-04-02 12:49:41.622 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=12:49:41.622
2026-04-02 12:49:41.637 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=11.48
2026-04-02 12:49:41.640 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=17.33 | totalMs=17.33
2026-04-02 12:50:11.710 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:50:11.710
2026-04-02 12:50:12.291 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:50:12.291
2026-04-02 12:50:33.244 | step 1 | route=IT_TicketPost | empId=51863 | query called at=12:50:33.244
2026-04-02 12:50:33.255 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-02 12:50:33.258 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=13.74 | totalMs=13.74
2026-04-02 12:50:33.261 | step 1 | route=IT_TicketPost | empId=51863 | query called at=12:50:33.261
2026-04-02 12:50:33.310 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=46.15
2026-04-02 12:50:33.314 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=52.65 | totalMs=52.65
2026-04-02 12:50:33.314 | step 1 | route=IT_TicketPost | empId=51863 | query called at=12:50:33.314
2026-04-02 12:50:33.344 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.15
2026-04-02 12:50:33.344 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=30.00 | totalMs=30.00
2026-04-02 12:50:35.139 | step 1 | route=IT_Ticket | empId=51863 | query called at=12:50:35.139
2026-04-02 12:50:35.149 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-02 12:50:35.151 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-02 12:50:35.152 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-02 12:50:35.154 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-02 12:50:35.155 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-04-02 12:50:35.157 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=1.91
2026-04-02 12:50:35.158 | step 3 | route=IT_Ticket | empId=51863 | apiMs=18.77 | totalMs=18.77
2026-04-02 12:50:35.158 | step 1 | route=IT_Ticket | empId=51863 | query called at=12:50:35.158
2026-04-02 12:50:35.160 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-02 12:50:35.161 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-02 12:50:35.162 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-02 12:50:35.163 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.19 | totalMs=4.19
2026-04-02 12:50:46.444 | step 5 | route=dashboard | empId=grm0019 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 12:52:07.274 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:52:07.274
2026-04-02 12:52:07.285 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-02 12:52:07.289 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.42 | totalMs=14.42
2026-04-02 12:52:07.292 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:52:07.292
2026-04-02 12:52:07.334 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=39.08
2026-04-02 12:52:07.343 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=51.19 | totalMs=51.19
2026-04-02 12:52:07.343 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:52:07.343
2026-04-02 12:52:07.345 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-02 12:52:07.346 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.47 | totalMs=2.47
2026-04-02 12:52:07.346 | step 1 | route=IT_TicketPost | empId=61350 | query called at=12:52:07.346
2026-04-02 12:52:07.348 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-02 12:52:07.348 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.88 | totalMs=1.88
2026-04-02 12:52:07.702 | step 1 | route=IT_Ticket | empId=61350 | query called at=12:52:07.702
2026-04-02 12:52:07.712 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-04-02 12:52:07.713 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-02 12:52:07.715 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-02 12:52:07.716 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-02 12:52:07.718 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-02 12:52:07.724 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-02 12:52:07.724 | step 3 | route=IT_Ticket | empId=61350 | apiMs=22.41 | totalMs=22.41
2026-04-02 12:52:07.725 | step 1 | route=IT_Ticket | empId=61350 | query called at=12:52:07.725
2026-04-02 12:52:07.726 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-02 12:52:07.728 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-02 12:52:07.729 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-02 12:52:07.729 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.56 | totalMs=4.56
2026-04-02 12:52:28.433 | step 1 | route=Ticket_SPOC_Approve | empId=69006 | query called at=12:52:28.433
2026-04-02 12:52:28.470 | step 2 | route=Ticket_SPOC_Approve | empId=69006 | query=IT_TIcket_SPOCApp_Report | queryMs=37.29
2026-04-02 12:52:28.474 | step 3 | route=Ticket_SPOC_Approve | empId=69006 | apiMs=41.23 | totalMs=41.23
2026-04-02 12:52:29.000 | step 4 | route=pageRenderd | empId=69006 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:52:29.000
2026-04-02 12:59:12.809 | step 1 | route=IT_Ticket | empId=41437 | query called at=12:59:12.809
2026-04-02 12:59:12.844 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=33.48
2026-04-02 12:59:12.845 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-02 12:59:12.847 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-02 12:59:12.848 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-02 12:59:12.870 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=21.55
2026-04-02 12:59:12.876 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=5.19
2026-04-02 12:59:12.876 | step 3 | route=IT_Ticket | empId=41437 | apiMs=66.82 | totalMs=66.82
2026-04-02 12:59:12.877 | step 1 | route=IT_Ticket | empId=41437 | query called at=12:59:12.877
2026-04-02 12:59:12.894 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=17.26
2026-04-02 12:59:12.896 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 12:59:12.897 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 12:59:12.897 | step 3 | route=IT_Ticket | empId=41437 | apiMs=20.57 | totalMs=20.57
2026-04-02 12:59:43.887 | step 1 | route=HW_TicketFun | empId= | query called at=12:59:43.887
2026-04-02 12:59:43.898 | step 2 | route=HW_TicketFun | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=10.09
2026-04-02 12:59:43.898 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.35 | totalMs=11.35
2026-04-02 13:00:11.870 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:00:11.870
2026-04-02 13:00:11.880 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-04-02 13:00:11.881 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-02 13:00:11.882 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-02 13:00:11.884 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-02 13:00:11.885 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-02 13:00:11.887 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.45
2026-04-02 13:00:11.887 | step 3 | route=IT_Ticket | empId=50822 | apiMs=17.26 | totalMs=17.26
2026-04-02 13:00:11.888 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:00:11.888
2026-04-02 13:00:11.889 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-02 13:00:11.891 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-02 13:00:11.892 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-02 13:00:11.892 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.44 | totalMs=4.44
2026-04-02 13:00:17.189 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50822 | query called at=13:00:17.189
2026-04-02 13:00:17.623 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=433.32
2026-04-02 13:00:17.624 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50822 | apiMs=434.43 | totalMs=434.43
2026-04-02 13:00:19.866 | step 1 | route=HW_TicketPost | empId=41437 | query called at=13:00:19.866
2026-04-02 13:00:19.886 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=19.67
2026-04-02 13:00:19.889 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=23.12 | totalMs=23.12
2026-04-02 13:00:19.892 | step 1 | route=HW_TicketPost | empId=41437 | query called at=13:00:19.892
2026-04-02 13:00:19.896 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-02 13:00:19.896 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=4.04 | totalMs=4.04
2026-04-02 13:00:19.897 | step 1 | route=HW_TicketPost | empId=41437 | query called at=13:00:19.897
2026-04-02 13:00:19.898 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-02 13:00:19.898 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=1.41 | totalMs=1.41
2026-04-02 13:00:19.899 | step 1 | route=HW_TicketPost | empId=41437 | query called at=13:00:19.899
2026-04-02 13:00:19.944 | step 2 | route=HW_TicketPost | empId=41437 | query=hw_ticket_save_proc_kpi | queryMs=44.89
2026-04-02 13:00:19.945 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=46.67 | totalMs=46.67
2026-04-02 13:00:19.986 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query called at=13:00:19.986
2026-04-02 13:00:20.001 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-04-02 13:00:20.004 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50822 | apiMs=17.83 | totalMs=17.83
2026-04-02 13:00:21.992 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50822 | query called at=13:00:21.992
2026-04-02 13:00:22.130 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=136.65
2026-04-02 13:00:22.130 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50822 | apiMs=137.52 | totalMs=137.52
2026-04-02 13:00:22.555 | step 1 | route=IT_Ticket | empId=41437 | query called at=13:00:22.555
2026-04-02 13:00:22.568 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-02 13:00:22.572 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-02 13:00:22.573 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-02 13:00:22.574 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-02 13:00:22.576 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-02 13:00:22.578 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=1.65
2026-04-02 13:00:22.578 | step 3 | route=IT_Ticket | empId=41437 | apiMs=23.07 | totalMs=23.07
2026-04-02 13:00:22.579 | step 1 | route=IT_Ticket | empId=41437 | query called at=13:00:22.579
2026-04-02 13:00:22.580 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-02 13:00:22.581 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-02 13:00:22.582 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-02 13:00:22.583 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.19 | totalMs=4.19
2026-04-02 13:00:58.555 | step 1 | route=IT_TicketPost | empId=50822 | query called at=13:00:58.555
2026-04-02 13:00:58.566 | step 2 | route=IT_TicketPost | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-02 13:00:58.569 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=14.10 | totalMs=14.10
2026-04-02 13:00:58.572 | step 1 | route=IT_TicketPost | empId=50822 | query called at=13:00:58.572
2026-04-02 13:00:58.621 | step 2 | route=IT_TicketPost | empId=50822 | query=IT_Ticket_Save_SPOC | queryMs=46.3
2026-04-02 13:00:58.623 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=51.35 | totalMs=51.35
2026-04-02 13:00:58.624 | step 1 | route=IT_TicketPost | empId=50822 | query called at=13:00:58.624
2026-04-02 13:00:58.626 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-02 13:00:58.626 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=2.49 | totalMs=2.49
2026-04-02 13:00:58.627 | step 1 | route=IT_TicketPost | empId=50822 | query called at=13:00:58.627
2026-04-02 13:00:58.628 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-02 13:00:58.628 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=1.66 | totalMs=1.66
2026-04-02 13:00:58.851 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:00:58.851
2026-04-02 13:00:58.861 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-02 13:00:58.863 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-02 13:00:58.865 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-02 13:00:58.866 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-02 13:00:58.868 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-02 13:00:58.870 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=2.02
2026-04-02 13:00:58.871 | step 3 | route=IT_Ticket | empId=50822 | apiMs=20.11 | totalMs=20.11
2026-04-02 13:00:58.871 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:00:58.871
2026-04-02 13:00:58.873 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-02 13:00:58.874 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-02 13:00:58.875 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 13:00:58.876 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.64 | totalMs=4.64
2026-04-02 13:02:40.563 | step 1 | route=Ticket_SPOC_Approve | empId=38894 | query called at=13:02:40.563
2026-04-02 13:02:40.607 | step 2 | route=Ticket_SPOC_Approve | empId=38894 | query=IT_TIcket_SPOCApp_Report | queryMs=43.24
2026-04-02 13:02:40.608 | step 3 | route=Ticket_SPOC_Approve | empId=38894 | apiMs=44.34 | totalMs=44.34
2026-04-02 13:02:41.211 | step 4 | route=pageRenderd | empId=38894 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:02:41.211
2026-04-02 13:20:26.819 | step 5 | route=dashboard | empId=GNT0063 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 13:39:34.175 | step 1 | route=IT_Ticket | empId=48724 | query called at=13:39:34.175
2026-04-02 13:39:34.212 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=35.01
2026-04-02 13:39:34.214 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-04-02 13:39:34.215 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-02 13:39:34.217 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-02 13:39:34.239 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_it_Ticket_Details | queryMs=21.58
2026-04-02 13:39:34.244 | step 2 | route=IT_Ticket | empId=48724 | query=VMS_Comp_login_proc | queryMs=4.62
2026-04-02 13:39:34.244 | step 3 | route=IT_Ticket | empId=48724 | apiMs=68.87 | totalMs=68.87
2026-04-02 13:39:34.245 | step 1 | route=IT_Ticket | empId=48724 | query called at=13:39:34.245
2026-04-02 13:39:34.262 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=17.42
2026-04-02 13:39:34.264 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-02 13:39:34.265 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 13:39:34.265 | step 3 | route=IT_Ticket | empId=48724 | apiMs=20.81 | totalMs=20.81
2026-04-02 13:39:42.924 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48724 | query called at=13:39:42.924
2026-04-02 13:39:43.174 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=249.62
2026-04-02 13:39:43.175 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48724 | apiMs=250.67 | totalMs=250.67
2026-04-02 13:39:45.487 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48724 | query called at=13:39:45.487
2026-04-02 13:39:45.499 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-04-02 13:39:45.502 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48724 | apiMs=15.05 | totalMs=15.05
2026-04-02 14:50:25.532 | step 1 | route=IT_Ticket | empId=31232 | query called at=14:50:25.532
2026-04-02 14:50:25.595 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=62.04
2026-04-02 14:50:25.596 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-02 14:50:25.598 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-02 14:50:25.600 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-02 14:50:25.626 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=26.24
2026-04-02 14:50:25.636 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=9.44
2026-04-02 14:50:25.636 | step 3 | route=IT_Ticket | empId=31232 | apiMs=104.35 | totalMs=104.35
2026-04-02 14:50:25.637 | step 1 | route=IT_Ticket | empId=31232 | query called at=14:50:25.637
2026-04-02 14:50:25.677 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=40.04
2026-04-02 14:50:25.683 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=5.18
2026-04-02 14:50:25.691 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-04-02 14:50:25.692 | step 3 | route=IT_Ticket | empId=31232 | apiMs=55.01 | totalMs=55.01
2026-04-02 14:50:39.723 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=14:50:39.723
2026-04-02 14:50:39.991 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=265.06
2026-04-02 14:50:39.994 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=271.10 | totalMs=271.10
2026-04-02 14:50:50.239 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=14:50:50.239
2026-04-02 14:50:50.251 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-04-02 14:50:50.252 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=13.27 | totalMs=13.27
2026-04-02 14:52:26.054 | step 1 | route=IT_Ticket_Report | empId=41204 | query called at=14:52:26.054
2026-04-02 14:52:26.265 | step 2 | route=IT_Ticket_Report | empId=41204 | query=kpi_it_ticket_report_page_proc | queryMs=208.42
2026-04-02 14:52:26.269 | step 3 | route=IT_Ticket_Report | empId=41204 | apiMs=215.03 | totalMs=215.03
2026-04-02 14:52:26.686 | step 4 | route=pageRenderd | empId=41204 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:52:26.686
2026-04-02 14:52:43.161 | step 1 | route=IT_TicketPost | empId=31232 | query called at=14:52:43.161
2026-04-02 14:52:43.175 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-04-02 14:52:43.178 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=16.50 | totalMs=16.50
2026-04-02 14:52:43.178 | step 1 | route=IT_TicketPost | empId=31232 | query called at=14:52:43.178
2026-04-02 14:52:43.201 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=22.23
2026-04-02 14:52:43.203 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=25.23 | totalMs=25.23
2026-04-02 14:52:43.204 | step 1 | route=IT_TicketPost | empId=31232 | query called at=14:52:43.204
2026-04-02 14:52:43.234 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.19
2026-04-02 14:52:43.234 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=30.25 | totalMs=30.25
2026-04-02 14:52:43.457 | step 1 | route=IT_Ticket | empId=31232 | query called at=14:52:43.457
2026-04-02 14:52:43.468 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-02 14:52:43.469 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-02 14:52:43.471 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-02 14:52:43.472 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 14:52:43.474 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.43
2026-04-02 14:52:43.480 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.2
2026-04-02 14:52:43.480 | step 3 | route=IT_Ticket | empId=31232 | apiMs=23.14 | totalMs=23.14
2026-04-02 14:52:43.480 | step 1 | route=IT_Ticket | empId=31232 | query called at=14:52:43.480
2026-04-02 14:52:43.482 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-02 14:52:43.484 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-04-02 14:52:43.485 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-02 14:52:43.486 | step 3 | route=IT_Ticket | empId=31232 | apiMs=5.29 | totalMs=5.29
2026-04-02 15:00:38.958 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:00:38.958
2026-04-02 15:00:38.993 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=34.16
2026-04-02 15:00:38.994 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-02 15:00:38.996 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-02 15:00:38.998 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-02 15:00:39.021 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=23.38
2026-04-02 15:00:39.027 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=5.31
2026-04-02 15:00:39.027 | step 3 | route=IT_Ticket | empId=59989 | apiMs=69.65 | totalMs=69.65
2026-04-02 15:00:39.028 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:00:39.028
2026-04-02 15:00:39.045 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=16.81
2026-04-02 15:00:39.047 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 15:00:39.049 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.64
2026-04-02 15:00:39.049 | step 3 | route=IT_Ticket | empId=59989 | apiMs=21.06 | totalMs=21.06
2026-04-02 15:00:39.167 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:00:39.167
2026-04-02 15:00:39.182 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=15.17
2026-04-02 15:00:39.191 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=7.76
2026-04-02 15:00:39.199 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-04-02 15:00:39.207 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-04-02 15:00:39.216 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=8
2026-04-02 15:00:39.225 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=8.44
2026-04-02 15:00:39.225 | step 3 | route=IT_Ticket | empId=59989 | apiMs=58.29 | totalMs=58.29
2026-04-02 15:00:39.226 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:00:39.226
2026-04-02 15:00:39.233 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=7.14
2026-04-02 15:00:39.241 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-04-02 15:00:39.250 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-04-02 15:00:39.250 | step 3 | route=IT_Ticket | empId=59989 | apiMs=24.44 | totalMs=24.44
2026-04-02 15:01:05.364 | step 1 | route=HW_TicketFun | empId= | query called at=15:01:05.364
2026-04-02 15:01:05.380 | step 2 | route=HW_TicketFun | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=16.07
2026-04-02 15:01:05.381 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=17.27 | totalMs=17.27
2026-04-02 15:01:16.502 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:01:16.502
2026-04-02 15:01:16.513 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-04-02 15:01:16.515 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-02 15:01:16.516 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-02 15:01:16.518 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-02 15:01:16.519 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-02 15:01:16.521 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=1.75
2026-04-02 15:01:16.522 | step 3 | route=IT_Ticket | empId=51700 | apiMs=19.28 | totalMs=19.28
2026-04-02 15:01:16.522 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:01:16.522
2026-04-02 15:01:16.524 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-02 15:01:16.525 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-02 15:01:16.526 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-02 15:01:16.526 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.24 | totalMs=4.24
2026-04-02 15:01:24.808 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=15:01:24.808
2026-04-02 15:01:25.146 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=337.49
2026-04-02 15:01:25.147 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=338.57 | totalMs=338.57
2026-04-02 15:01:26.419 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=15:01:26.419
2026-04-02 15:01:26.431 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-04-02 15:01:26.432 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=12.98 | totalMs=12.98
2026-04-02 15:01:49.892 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:01:49.892
2026-04-02 15:01:49.903 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-04-02 15:01:49.904 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=11.91 | totalMs=11.91
2026-04-02 15:01:49.904 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:01:49.904
2026-04-02 15:01:49.946 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=41.13
2026-04-02 15:01:49.952 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=47.56 | totalMs=47.56
2026-04-02 15:01:49.952 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:01:49.952
2026-04-02 15:01:49.969 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.4
2026-04-02 15:01:49.970 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=17.30 | totalMs=17.30
2026-04-02 15:01:50.536 | step 1 | route=HW_TicketPost | empId=59989 | query called at=15:01:50.536
2026-04-02 15:01:50.565 | step 2 | route=HW_TicketPost | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=27.78
2026-04-02 15:01:50.565 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=29.29 | totalMs=29.29
2026-04-02 15:01:50.566 | step 1 | route=HW_TicketPost | empId=59989 | query called at=15:01:50.566
2026-04-02 15:01:50.567 | step 2 | route=HW_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-02 15:01:50.568 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=1.84 | totalMs=1.84
2026-04-02 15:01:50.568 | step 1 | route=HW_TicketPost | empId=59989 | query called at=15:01:50.568
2026-04-02 15:01:50.570 | step 2 | route=HW_TicketPost | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-02 15:01:50.570 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=1.89 | totalMs=1.89
2026-04-02 15:01:50.570 | step 1 | route=HW_TicketPost | empId=59989 | query called at=15:01:50.570
2026-04-02 15:01:50.671 | step 2 | route=HW_TicketPost | empId=59989 | query=hw_ticket_save_proc_kpi | queryMs=100.23
2026-04-02 15:01:50.674 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=103.84 | totalMs=103.84
2026-04-02 15:01:51.337 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:01:51.337
2026-04-02 15:01:51.348 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-02 15:01:51.350 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=2.06
2026-04-02 15:01:51.352 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-02 15:01:51.353 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-02 15:01:51.355 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-02 15:01:51.358 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=2.26
2026-04-02 15:01:51.358 | step 3 | route=IT_Ticket | empId=51700 | apiMs=20.78 | totalMs=20.78
2026-04-02 15:01:51.359 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:01:51.359
2026-04-02 15:01:51.360 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-02 15:01:51.362 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-02 15:01:51.363 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-02 15:01:51.363 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.84 | totalMs=4.84
2026-04-02 15:01:51.657 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:01:51.657
2026-04-02 15:01:51.667 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-02 15:01:51.669 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 15:01:51.671 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-02 15:01:51.672 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-02 15:01:51.673 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-02 15:01:51.675 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=1.78
2026-04-02 15:01:51.676 | step 3 | route=IT_Ticket | empId=59989 | apiMs=18.32 | totalMs=18.32
2026-04-02 15:01:51.676 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:01:51.676
2026-04-02 15:01:51.678 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-02 15:01:51.679 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-02 15:01:51.680 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-02 15:01:51.680 | step 3 | route=IT_Ticket | empId=59989 | apiMs=4.29 | totalMs=4.29
2026-04-02 15:09:49.894 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:09:49.894
2026-04-02 15:09:49.972 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=76.65
2026-04-02 15:09:49.975 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=80.81 | totalMs=80.81
2026-04-02 15:09:51.299 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:09:51.299
2026-04-02 15:09:55.236 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=15:09:55.236
2026-04-02 15:09:55.304 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=64.85
2026-04-02 15:09:55.320 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=84.40 | totalMs=84.40
2026-04-02 15:09:55.321 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=15:09:55.321
2026-04-02 15:09:55.329 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.07
2026-04-02 15:09:55.337 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.05
2026-04-02 15:09:55.346 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.86
2026-04-02 15:09:55.346 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=25.48 | totalMs=25.48
2026-04-02 15:09:58.605 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:09:58.605
2026-04-02 15:09:58.658 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=52.56
2026-04-02 15:09:58.659 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=53.80 | totalMs=53.80
2026-04-02 15:09:59.882 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:09:59.882
2026-04-02 15:15:10.345 | step 5 | route=dashboard | empId=2274 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 15:18:40.309 | step 5 | route=dashboard | empId=2274 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 15:20:13.143 | step 1 | route=IT_Ticket | empId=4991 | query called at=15:20:13.143
2026-04-02 15:20:13.178 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=34.21
2026-04-02 15:20:13.180 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-02 15:20:13.181 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-02 15:20:13.183 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-02 15:20:13.205 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=21.72
2026-04-02 15:20:13.211 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=5.5
2026-04-02 15:20:13.211 | step 3 | route=IT_Ticket | empId=4991 | apiMs=68.17 | totalMs=68.17
2026-04-02 15:20:13.212 | step 1 | route=IT_Ticket | empId=4991 | query called at=15:20:13.212
2026-04-02 15:20:13.229 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=16.7
2026-04-02 15:20:13.230 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-02 15:20:13.232 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 15:20:13.232 | step 3 | route=IT_Ticket | empId=4991 | apiMs=20.46 | totalMs=20.46
2026-04-02 15:20:25.395 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=15:20:25.395
2026-04-02 15:20:25.702 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=305.8
2026-04-02 15:20:25.705 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=309.70 | totalMs=309.70
2026-04-02 15:20:27.251 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=15:20:27.251
2026-04-02 15:20:27.265 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-02 15:20:27.268 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=16.44 | totalMs=16.44
2026-04-02 15:21:19.026 | step 5 | route=dashboard | empId=2274 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 15:21:23.130 | step 1 | route=IT_TicketPost | empId=4991 | query called at=15:21:23.130
2026-04-02 15:21:23.140 | step 2 | route=IT_TicketPost | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-02 15:21:23.141 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=10.98 | totalMs=10.98
2026-04-02 15:21:23.142 | step 1 | route=IT_TicketPost | empId=4991 | query called at=15:21:23.142
2026-04-02 15:21:23.177 | step 2 | route=IT_TicketPost | empId=4991 | query=IT_Ticket_Save_SPOC | queryMs=34.65
2026-04-02 15:21:23.179 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=37.54 | totalMs=37.54
2026-04-02 15:21:23.180 | step 1 | route=IT_TicketPost | empId=4991 | query called at=15:21:23.180
2026-04-02 15:21:23.181 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-02 15:21:23.182 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=2.28 | totalMs=2.28
2026-04-02 15:21:26.516 | step 1 | route=IT_Ticket | empId=4991 | query called at=15:21:26.516
2026-04-02 15:21:26.529 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-02 15:21:26.533 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-02 15:21:26.535 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-02 15:21:26.536 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 15:21:26.538 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-02 15:21:26.540 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=1.83
2026-04-02 15:21:26.540 | step 3 | route=IT_Ticket | empId=4991 | apiMs=24.41 | totalMs=24.41
2026-04-02 15:21:26.541 | step 1 | route=IT_Ticket | empId=4991 | query called at=15:21:26.541
2026-04-02 15:21:26.543 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-02 15:21:26.544 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-02 15:21:26.545 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-02 15:21:26.546 | step 3 | route=IT_Ticket | empId=4991 | apiMs=4.71 | totalMs=4.71
2026-04-02 15:21:59.580 | step 5 | route=dashboard | empId=2274 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 15:22:00.441 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=15:22:00.441
2026-04-02 15:22:00.822 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=377.92
2026-04-02 15:22:00.825 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=384.24 | totalMs=384.24
2026-04-02 15:22:02.084 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=15:22:02.084
2026-04-02 15:22:02.095 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-02 15:22:02.096 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=11.81 | totalMs=11.81
2026-04-02 15:24:11.004 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:24:11.004
2026-04-02 15:24:11.017 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=12.25
2026-04-02 15:24:11.021 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=3
2026-04-02 15:24:11.024 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=2.87
2026-04-02 15:24:11.027 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=3.02
2026-04-02 15:24:11.032 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=3.92
2026-04-02 15:24:11.037 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=4.58
2026-04-02 15:24:11.037 | step 3 | route=IT_Ticket | empId=41073 | apiMs=33.02 | totalMs=33.02
2026-04-02 15:24:11.038 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:24:11.038
2026-04-02 15:24:11.042 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=3.93
2026-04-02 15:24:11.090 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=46.94
2026-04-02 15:24:11.092 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=2.19
2026-04-02 15:24:11.093 | step 3 | route=IT_Ticket | empId=41073 | apiMs=54.84 | totalMs=54.84
2026-04-02 15:24:32.926 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=15:24:32.926
2026-04-02 15:24:33.362 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=435.49
2026-04-02 15:24:33.363 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=436.79 | totalMs=436.79
2026-04-02 15:24:39.104 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=15:24:39.104
2026-04-02 15:24:39.128 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=22.74
2026-04-02 15:24:39.128 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=23.77 | totalMs=23.77
2026-04-02 15:25:29.762 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:25:29.762
2026-04-02 15:25:29.773 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-02 15:25:29.773 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=11.13 | totalMs=11.13
2026-04-02 15:25:29.774 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:25:29.774
2026-04-02 15:25:29.851 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=76.55
2026-04-02 15:25:29.853 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=79.12 | totalMs=79.12
2026-04-02 15:25:29.853 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:25:29.853
2026-04-02 15:25:29.855 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-02 15:25:29.856 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.28 | totalMs=2.28
2026-04-02 15:25:30.082 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:25:30.082
2026-04-02 15:25:30.115 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=31.87
2026-04-02 15:25:30.117 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-02 15:25:30.118 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-02 15:25:30.120 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-02 15:25:30.121 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-02 15:25:30.123 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=1.57
2026-04-02 15:25:30.124 | step 3 | route=IT_Ticket | empId=41073 | apiMs=41.26 | totalMs=41.26
2026-04-02 15:25:30.124 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:25:30.124
2026-04-02 15:25:30.126 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-02 15:25:30.127 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-02 15:25:30.128 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-02 15:25:30.129 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.70 | totalMs=4.70
2026-04-02 15:27:45.514 | step 1 | route=IT_TicketPost | empId=4991 | query called at=15:27:45.514
2026-04-02 15:27:45.525 | step 2 | route=IT_TicketPost | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-02 15:27:45.525 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=11.49 | totalMs=11.49
2026-04-02 15:27:45.526 | step 1 | route=IT_TicketPost | empId=4991 | query called at=15:27:45.526
2026-04-02 15:27:45.537 | step 2 | route=IT_TicketPost | empId=4991 | query=IT_Ticket_Save_SPOC | queryMs=10.87
2026-04-02 15:27:45.539 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=13.19 | totalMs=13.19
2026-04-02 15:27:45.540 | step 1 | route=IT_TicketPost | empId=4991 | query called at=15:27:45.540
2026-04-02 15:27:45.542 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-02 15:27:45.542 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=2.18 | totalMs=2.18
2026-04-02 15:27:45.542 | step 1 | route=IT_TicketPost | empId=4991 | query called at=15:27:45.542
2026-04-02 15:27:45.544 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-04-02 15:27:45.544 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=1.57 | totalMs=1.57
2026-04-02 15:27:47.183 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=15:27:47.183
2026-04-02 15:27:47.227 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=43.13
2026-04-02 15:27:47.228 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=44.20 | totalMs=44.20
2026-04-02 15:27:47.968 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:27:47.968
2026-04-02 15:27:48.622 | step 1 | route=IT_Ticket | empId=4991 | query called at=15:27:48.622
2026-04-02 15:27:48.632 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-02 15:27:48.634 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-02 15:27:48.636 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-02 15:27:48.637 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 15:27:48.639 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-02 15:27:48.641 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=2.09
2026-04-02 15:27:48.641 | step 3 | route=IT_Ticket | empId=4991 | apiMs=19.71 | totalMs=19.71
2026-04-02 15:27:48.642 | step 1 | route=IT_Ticket | empId=4991 | query called at=15:27:48.642
2026-04-02 15:27:48.643 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-02 15:27:48.644 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-02 15:27:48.646 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-02 15:27:48.646 | step 3 | route=IT_Ticket | empId=4991 | apiMs=3.88 | totalMs=3.88
2026-04-02 15:27:52.020 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=15:27:52.020
2026-04-02 15:27:52.094 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=IT_Ticket_Update_SPOC | queryMs=73.22
2026-04-02 15:27:52.096 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=75.85 | totalMs=75.85
2026-04-02 15:27:52.096 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=15:27:52.096
2026-04-02 15:27:52.098 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-02 15:27:52.099 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-02 15:27:52.101 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-02 15:27:52.101 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=4.95 | totalMs=4.95
2026-04-02 15:27:52.328 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=15:27:52.328
2026-04-02 15:27:52.344 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=15.92
2026-04-02 15:27:52.345 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=16.85 | totalMs=16.85
2026-04-02 15:27:52.944 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:27:52.944
2026-04-02 15:42:20.914 | step 1 | route=Ticket_SPOC_Approve | empId=4458 | query called at=15:42:20.914
2026-04-02 15:42:20.958 | step 2 | route=Ticket_SPOC_Approve | empId=4458 | query=IT_TIcket_SPOCApp_Report | queryMs=42.87
2026-04-02 15:42:20.961 | step 3 | route=Ticket_SPOC_Approve | empId=4458 | apiMs=46.79 | totalMs=46.79
2026-04-02 15:42:21.720 | step 4 | route=pageRenderd | empId=4458 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:42:21.720
2026-04-02 15:42:27.473 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=15:42:27.473
2026-04-02 15:42:27.500 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=IT_Ticket_Update_SPOC | queryMs=23.84
2026-04-02 15:42:27.505 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=31.48 | totalMs=31.48
2026-04-02 15:42:27.505 | step 1 | route=SPOC_Entry_Save | empId=4458 | query called at=15:42:27.505
2026-04-02 15:42:27.508 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-02 15:42:27.509 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-02 15:42:27.510 | step 2 | route=SPOC_Entry_Save | empId=4458 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-02 15:42:27.511 | step 3 | route=SPOC_Entry_Save | empId=4458 | apiMs=5.34 | totalMs=5.34
2026-04-02 15:42:29.994 | step 1 | route=Ticket_SPOC_Approve | empId=4458 | query called at=15:42:29.994
2026-04-02 15:42:30.010 | step 2 | route=Ticket_SPOC_Approve | empId=4458 | query=IT_TIcket_SPOCApp_Report | queryMs=16.05
2026-04-02 15:42:30.011 | step 3 | route=Ticket_SPOC_Approve | empId=4458 | apiMs=17.01 | totalMs=17.01
2026-04-02 15:42:30.339 | step 4 | route=pageRenderd | empId=4458 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:42:30.339
2026-04-02 15:45:28.326 | step 1 | route=IT_Ticket | empId=53606 | query called at=15:45:28.326
2026-04-02 15:45:28.360 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=33.76
2026-04-02 15:45:28.362 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-02 15:45:28.363 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 15:45:28.365 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-02 15:45:28.388 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=22.58
2026-04-02 15:45:28.394 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=5.29
2026-04-02 15:45:28.394 | step 3 | route=IT_Ticket | empId=53606 | apiMs=68.39 | totalMs=68.39
2026-04-02 15:45:28.395 | step 1 | route=IT_Ticket | empId=53606 | query called at=15:45:28.395
2026-04-02 15:45:28.412 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=17.2
2026-04-02 15:45:28.414 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 15:45:28.415 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-02 15:45:28.415 | step 3 | route=IT_Ticket | empId=53606 | apiMs=20.81 | totalMs=20.81
2026-04-02 15:45:35.074 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=15:45:35.074
2026-04-02 15:45:35.268 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=191.28
2026-04-02 15:45:35.272 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=197.66 | totalMs=197.66
2026-04-02 15:45:36.887 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=15:45:36.887
2026-04-02 15:45:36.914 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=25.7
2026-04-02 15:45:36.914 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=26.78 | totalMs=26.78
2026-04-02 15:46:46.005 | step 1 | route=IT_TicketPost | empId=53606 | query called at=15:46:46.005
2026-04-02 15:46:46.015 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-02 15:46:46.016 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=11.04 | totalMs=11.04
2026-04-02 15:46:46.016 | step 1 | route=IT_TicketPost | empId=53606 | query called at=15:46:46.016
2026-04-02 15:46:46.062 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=44.9
2026-04-02 15:46:46.064 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=47.25 | totalMs=47.25
2026-04-02 15:46:46.064 | step 1 | route=IT_TicketPost | empId=53606 | query called at=15:46:46.064
2026-04-02 15:46:46.067 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.16
2026-04-02 15:46:46.067 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=3.12 | totalMs=3.12
2026-04-02 15:46:48.920 | step 1 | route=IT_Ticket | empId=53606 | query called at=15:46:48.920
2026-04-02 15:46:48.931 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-02 15:46:48.933 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-02 15:46:48.934 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-02 15:46:48.936 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-02 15:46:48.937 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-02 15:46:48.943 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=4.93
2026-04-02 15:46:48.943 | step 3 | route=IT_Ticket | empId=53606 | apiMs=22.84 | totalMs=22.84
2026-04-02 15:46:48.944 | step 1 | route=IT_Ticket | empId=53606 | query called at=15:46:48.944
2026-04-02 15:46:48.945 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-02 15:46:48.947 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-02 15:46:48.948 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-02 15:46:48.949 | step 3 | route=IT_Ticket | empId=53606 | apiMs=5.05 | totalMs=5.05
2026-04-02 15:48:35.790 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:48:35.790
2026-04-02 15:48:35.810 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=17.11
2026-04-02 15:48:35.814 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=24.39 | totalMs=24.39
2026-04-02 15:48:36.230 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:48:36.230
2026-04-02 15:48:45.044 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:48:45.044
2026-04-02 15:48:45.085 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=40.13
2026-04-02 15:48:45.108 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=11.46
2026-04-02 15:48:45.110 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=65.89 | totalMs=65.89
2026-04-02 15:48:45.111 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:48:45.111
2026-04-02 15:48:45.113 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-04-02 15:48:45.115 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-02 15:48:45.117 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-02 15:48:45.117 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=6.11 | totalMs=6.11
2026-04-02 15:48:47.452 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:48:47.452
2026-04-02 15:48:47.454 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-02 15:48:47.456 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-02 15:48:47.458 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-02 15:48:47.458 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=5.77 | totalMs=5.77
2026-04-02 15:48:47.763 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:48:47.763
2026-04-02 15:48:47.777 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=13.73
2026-04-02 15:48:47.778 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=14.75 | totalMs=14.75
2026-04-02 15:48:48.121 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:48:48.121
2026-04-02 16:06:34.027 | step 5 | route=dashboard | empId=GKA0603 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 16:19:30.685 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=16:19:30.685
2026-04-02 16:19:30.731 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=44.64
2026-04-02 16:19:30.731 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=45.66 | totalMs=45.66
2026-04-02 16:19:31.377 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:19:31.377
2026-04-02 16:19:39.527 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=16:19:39.527
2026-04-02 16:19:39.589 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=IT_Ticket_Update_SPOC | queryMs=58.8
2026-04-02 16:19:39.596 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=IT_Ticket_Update_SPOC | queryMs=1.8
2026-04-02 16:19:39.598 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=70.60 | totalMs=70.60
2026-04-02 16:19:39.599 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=16:19:39.599
2026-04-02 16:19:39.601 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.02
2026-04-02 16:19:39.602 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-02 16:19:39.604 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-02 16:19:39.604 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=5.58 | totalMs=5.58
2026-04-02 16:19:39.605 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=16:19:39.605
2026-04-02 16:19:39.606 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-02 16:19:39.607 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-02 16:19:39.609 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-02 16:19:39.609 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=4.47 | totalMs=4.47
2026-04-02 16:19:39.868 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=16:19:39.868
2026-04-02 16:19:39.883 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=14.59
2026-04-02 16:19:39.883 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=15.71 | totalMs=15.71
2026-04-02 16:19:40.337 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:19:40.337
2026-04-02 16:23:52.178 | step 5 | route=dashboard | empId=GHA0047 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 16:30:16.872 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:30:16.872
2026-04-02 16:30:16.933 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=60.08
2026-04-02 16:30:16.936 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=64.16 | totalMs=64.16
2026-04-02 16:30:17.721 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:30:17.721
2026-04-02 16:50:03.635 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:50:03.635
2026-04-02 16:50:03.698 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=62.35
2026-04-02 16:50:03.714 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=15.93
2026-04-02 16:50:03.731 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=16.02
2026-04-02 16:50:03.747 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=16.12
2026-04-02 16:50:03.790 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_it_Ticket_Details | queryMs=42.82
2026-04-02 16:50:03.809 | step 2 | route=IT_Ticket | empId=21974 | query=VMS_Comp_login_proc | queryMs=18.58
2026-04-02 16:50:03.809 | step 3 | route=IT_Ticket | empId=21974 | apiMs=174.76 | totalMs=174.76
2026-04-02 16:50:03.810 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:50:03.810
2026-04-02 16:50:03.863 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=52.03
2026-04-02 16:50:03.879 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=16.12
2026-04-02 16:50:03.896 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=15.99
2026-04-02 16:50:03.896 | step 3 | route=IT_Ticket | empId=21974 | apiMs=85.84 | totalMs=85.84
2026-04-02 16:50:30.940 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21974 | query called at=16:50:30.940
2026-04-02 16:50:31.125 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=184.1
2026-04-02 16:50:31.128 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21974 | apiMs=188.07 | totalMs=188.07
2026-04-02 16:50:34.516 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21974 | query called at=16:50:34.516
2026-04-02 16:50:34.526 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-04-02 16:50:34.529 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21974 | apiMs=12.98 | totalMs=12.98
2026-04-02 16:50:54.941 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:50:54.941
2026-04-02 16:50:54.952 | step 2 | route=IT_TicketPost | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-02 16:50:54.955 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=13.88 | totalMs=13.88
2026-04-02 16:50:54.958 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:50:54.958
2026-04-02 16:50:55.008 | step 2 | route=IT_TicketPost | empId=21974 | query=IT_Ticket_Save_SPOC | queryMs=47.37
2026-04-02 16:50:55.010 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=52.50 | totalMs=52.50
2026-04-02 16:50:55.011 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:50:55.011
2026-04-02 16:50:55.040 | step 2 | route=IT_TicketPost | empId=21974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.8
2026-04-02 16:50:55.041 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=29.64 | totalMs=29.64
2026-04-02 16:50:55.041 | step 1 | route=IT_TicketPost | empId=21974 | query called at=16:50:55.041
2026-04-02 16:50:55.043 | step 2 | route=IT_TicketPost | empId=21974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-02 16:50:55.043 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=1.95 | totalMs=1.95
2026-04-02 16:50:57.857 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:50:57.857
2026-04-02 16:50:57.867 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-02 16:50:57.869 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-02 16:50:57.871 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-02 16:50:57.872 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-02 16:50:57.874 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-02 16:50:57.880 | step 2 | route=IT_Ticket | empId=21974 | query=VMS_Comp_login_proc | queryMs=5.51
2026-04-02 16:50:57.880 | step 3 | route=IT_Ticket | empId=21974 | apiMs=23.05 | totalMs=23.05
2026-04-02 16:50:57.880 | step 1 | route=IT_Ticket | empId=21974 | query called at=16:50:57.880
2026-04-02 16:50:57.882 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-02 16:50:57.883 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-02 16:50:57.885 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-02 16:50:57.885 | step 3 | route=IT_Ticket | empId=21974 | apiMs=4.64 | totalMs=4.64
2026-04-02 16:57:15.464 | step 1 | route=IT_Ticket | empId=18441 | query called at=16:57:15.464
2026-04-02 16:57:15.498 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=33.83
2026-04-02 16:57:15.504 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-02 16:57:15.508 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-02 16:57:15.512 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-02 16:57:15.535 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=22.15
2026-04-02 16:57:15.541 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=5.56
2026-04-02 16:57:15.541 | step 3 | route=IT_Ticket | empId=18441 | apiMs=77.10 | totalMs=77.10
2026-04-02 16:57:15.542 | step 1 | route=IT_Ticket | empId=18441 | query called at=16:57:15.542
2026-04-02 16:57:15.559 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=16.91
2026-04-02 16:57:15.560 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 16:57:15.562 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 16:57:15.562 | step 3 | route=IT_Ticket | empId=18441 | apiMs=20.23 | totalMs=20.23
2026-04-02 17:04:52.518 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=17:04:52.518
2026-04-02 17:04:52.561 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=42.44
2026-04-02 17:04:52.561 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=43.57 | totalMs=43.57
2026-04-02 17:04:53.221 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:04:53.221
2026-04-02 17:04:57.576 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=17:04:57.576
2026-04-02 17:04:57.677 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=100.83
2026-04-02 17:04:57.682 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=106.03 | totalMs=106.03
2026-04-02 17:04:57.685 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=17:04:57.685
2026-04-02 17:04:57.689 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-02 17:04:57.690 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-02 17:04:57.691 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-02 17:04:57.692 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=7.22 | totalMs=7.22
2026-04-02 17:05:00.937 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=17:05:00.937
2026-04-02 17:05:00.961 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=23.35
2026-04-02 17:05:00.961 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=24.27 | totalMs=24.27
2026-04-02 17:05:01.343 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:01.343
2026-04-02 17:06:15.813 | step 5 | route=dashboard | empId=GGA0961123 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-02 17:13:02.766 | step 1 | route=IT_Ticket | empId=48777 | query called at=17:13:02.766
2026-04-02 17:13:02.802 | step 2 | route=IT_Ticket | empId=48777 | query=KPI_IT_Ticket_Details_New | queryMs=35.47
2026-04-02 17:13:02.806 | step 2 | route=IT_Ticket | empId=48777 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-02 17:13:02.810 | step 2 | route=IT_Ticket | empId=48777 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-02 17:13:02.814 | step 2 | route=IT_Ticket | empId=48777 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-02 17:13:02.835 | step 2 | route=IT_Ticket | empId=48777 | query=Kpi_it_Ticket_Details | queryMs=21.29
2026-04-02 17:13:02.841 | step 2 | route=IT_Ticket | empId=48777 | query=VMS_Comp_login_proc | queryMs=5.28
2026-04-02 17:13:02.841 | step 3 | route=IT_Ticket | empId=48777 | apiMs=75.51 | totalMs=75.51
2026-04-02 17:13:02.842 | step 1 | route=IT_Ticket | empId=48777 | query called at=17:13:02.842
2026-04-02 17:13:02.859 | step 2 | route=IT_Ticket | empId=48777 | query=Kpi_HW_Ticket_Details | queryMs=16.94
2026-04-02 17:13:02.861 | step 2 | route=IT_Ticket | empId=48777 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-02 17:13:02.862 | step 2 | route=IT_Ticket | empId=48777 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-02 17:13:02.862 | step 3 | route=IT_Ticket | empId=48777 | apiMs=20.39 | totalMs=20.39
2026-04-02 17:13:08.975 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:13:08.975
2026-04-02 17:13:09.020 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=44.46
2026-04-02 17:13:09.023 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=48.10 | totalMs=48.10
2026-04-02 17:13:09.649 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:13:09.649
2026-04-02 17:13:11.141 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48777 | query called at=17:13:11.141
2026-04-02 17:13:11.360 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48777 | query=KPI_IT_Ticket_Details_New | queryMs=219.02
2026-04-02 17:13:11.364 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48777 | apiMs=222.72 | totalMs=222.72
2026-04-02 17:13:14.414 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:13:14.414
2026-04-02 17:13:14.450 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=35.82
2026-04-02 17:13:14.455 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=41.07 | totalMs=41.07
2026-04-02 17:13:14.458 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:13:14.458
2026-04-02 17:13:14.462 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-02 17:13:14.463 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-02 17:13:14.465 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-02 17:13:14.465 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=7.42 | totalMs=7.42
2026-04-02 17:13:17.746 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:13:17.746
2026-04-02 17:13:17.763 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=16.32
2026-04-02 17:13:17.765 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=19.78 | totalMs=19.78
2026-04-02 17:13:18.238 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:13:18.238
2026-04-02 17:13:19.759 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48777 | query called at=17:13:19.759
2026-04-02 17:13:19.780 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48777 | query=KPI_IT_Ticket_Details_New | queryMs=20.43
2026-04-02 17:13:19.783 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48777 | apiMs=24.20 | totalMs=24.20
2026-04-02 17:13:41.495 | step 1 | route=IT_TicketPost | empId=48777 | query called at=17:13:41.495
2026-04-02 17:13:41.507 | step 2 | route=IT_TicketPost | empId=48777 | query=KPI_IT_Ticket_Details_New | queryMs=11.2
2026-04-02 17:13:41.511 | step 3 | route=IT_TicketPost | empId=48777 | apiMs=15.75 | totalMs=15.75
2026-04-02 17:13:41.514 | step 1 | route=IT_TicketPost | empId=48777 | query called at=17:13:41.514
2026-04-02 17:13:41.582 | step 2 | route=IT_TicketPost | empId=48777 | query=IT_Ticket_Save_SPOC | queryMs=65.41
2026-04-02 17:13:41.583 | step 3 | route=IT_TicketPost | empId=48777 | apiMs=69.88 | totalMs=69.88
2026-04-02 17:13:41.584 | step 1 | route=IT_TicketPost | empId=48777 | query called at=17:13:41.584
2026-04-02 17:13:41.586 | step 2 | route=IT_TicketPost | empId=48777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-02 17:13:41.586 | step 3 | route=IT_TicketPost | empId=48777 | apiMs=2.37 | totalMs=2.37
2026-04-02 17:13:41.587 | step 1 | route=IT_TicketPost | empId=48777 | query called at=17:13:41.587
2026-04-02 17:13:41.588 | step 2 | route=IT_TicketPost | empId=48777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-02 17:13:41.588 | step 3 | route=IT_TicketPost | empId=48777 | apiMs=1.79 | totalMs=1.79
2026-04-02 17:13:41.855 | step 1 | route=IT_Ticket | empId=48777 | query called at=17:13:41.855
2026-04-02 17:13:41.865 | step 2 | route=IT_Ticket | empId=48777 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-02 17:13:41.867 | step 2 | route=IT_Ticket | empId=48777 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-02 17:13:41.868 | step 2 | route=IT_Ticket | empId=48777 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-02 17:13:41.870 | step 2 | route=IT_Ticket | empId=48777 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-02 17:13:41.871 | step 2 | route=IT_Ticket | empId=48777 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-02 17:13:41.876 | step 2 | route=IT_Ticket | empId=48777 | query=VMS_Comp_login_proc | queryMs=4.98
2026-04-02 17:13:41.877 | step 3 | route=IT_Ticket | empId=48777 | apiMs=21.62 | totalMs=21.62
2026-04-02 17:13:41.877 | step 1 | route=IT_Ticket | empId=48777 | query called at=17:13:41.877
2026-04-02 17:13:41.879 | step 2 | route=IT_Ticket | empId=48777 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-02 17:13:41.880 | step 2 | route=IT_Ticket | empId=48777 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-02 17:13:41.881 | step 2 | route=IT_Ticket | empId=48777 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-02 17:13:41.881 | step 3 | route=IT_Ticket | empId=48777 | apiMs=4.30 | totalMs=4.30
2026-04-02 17:13:50.901 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=17:13:50.901
2026-04-02 17:13:50.923 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=21.92
2026-04-02 17:13:50.927 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=25.81 | totalMs=25.81
2026-04-02 17:13:51.650 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:13:51.650
2026-04-02 17:13:56.447 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=17:13:56.447
2026-04-02 17:13:56.485 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=IT_Ticket_Update_SPOC | queryMs=37.41
2026-04-02 17:13:56.489 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=42.61 | totalMs=42.61
2026-04-02 17:13:56.492 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=17:13:56.492
2026-04-02 17:13:56.496 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-02 17:13:56.497 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-02 17:13:56.498 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-02 17:13:56.498 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=6.18 | totalMs=6.18
2026-04-02 17:13:56.732 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=17:13:56.732
2026-04-02 17:13:56.746 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=12.99
2026-04-02 17:13:56.746 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=13.91 | totalMs=13.91
2026-04-02 17:13:57.214 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:13:57.214
2026-04-02 17:18:39.338 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:18:39.338
2026-04-02 17:18:39.371 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=32.91
2026-04-02 17:18:39.373 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-02 17:18:39.374 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-02 17:18:39.376 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-02 17:18:39.397 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=21.27
2026-04-02 17:18:39.400 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=2.02
2026-04-02 17:18:39.400 | step 3 | route=IT_Ticket | empId=46592 | apiMs=62.61 | totalMs=62.61
2026-04-02 17:18:39.401 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:18:39.401
2026-04-02 17:18:39.419 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=17.57
2026-04-02 17:18:39.420 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 17:18:39.421 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-02 17:18:39.422 | step 3 | route=IT_Ticket | empId=46592 | apiMs=20.85 | totalMs=20.85
2026-04-02 17:18:46.356 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=17:18:46.356
2026-04-02 17:18:46.574 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=216.64
2026-04-02 17:18:46.577 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=220.43 | totalMs=220.43
2026-04-02 17:18:48.102 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=17:18:48.102
2026-04-02 17:18:48.113 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-04-02 17:18:48.117 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=15.07 | totalMs=15.07
2026-04-02 17:19:19.042 | step 1 | route=IT_TicketPost | empId=46592 | query called at=17:19:19.042
2026-04-02 17:19:19.053 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-02 17:19:19.056 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=13.58 | totalMs=13.58
2026-04-02 17:19:19.059 | step 1 | route=IT_TicketPost | empId=46592 | query called at=17:19:19.059
2026-04-02 17:19:19.088 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=26.41
2026-04-02 17:19:19.090 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=31.63 | totalMs=31.63
2026-04-02 17:19:19.091 | step 1 | route=IT_TicketPost | empId=46592 | query called at=17:19:19.091
2026-04-02 17:19:19.093 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-02 17:19:19.093 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=2.46 | totalMs=2.46
2026-04-02 17:19:20.856 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:19:20.856
2026-04-02 17:19:20.868 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-02 17:19:20.872 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-02 17:19:20.876 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-02 17:19:20.877 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-02 17:19:20.878 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-02 17:19:20.880 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=1.55
2026-04-02 17:19:20.881 | step 3 | route=IT_Ticket | empId=46592 | apiMs=24.79 | totalMs=24.79
2026-04-02 17:19:20.881 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:19:20.881
2026-04-02 17:19:20.883 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-02 17:19:20.884 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-02 17:19:20.885 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-02 17:19:20.885 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.25 | totalMs=4.25
2026-04-02 17:34:51.295 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=17:34:51.295
2026-04-02 17:34:51.338 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=42.48
2026-04-02 17:34:51.339 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=43.53 | totalMs=43.53
2026-04-02 17:34:51.641 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:34:51.641
2026-04-02 17:34:54.808 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=17:34:54.808
2026-04-02 17:34:55.038 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=229.37
2026-04-02 17:34:55.040 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=232.07 | totalMs=232.07
2026-04-02 17:34:55.041 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=17:34:55.041
2026-04-02 17:34:55.043 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-04-02 17:34:55.044 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-02 17:34:55.046 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-02 17:34:55.046 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=5.32 | totalMs=5.32
2026-04-02 17:34:56.815 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=17:34:56.815
2026-04-02 17:34:56.831 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.83
2026-04-02 17:34:56.831 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=16.77 | totalMs=16.77
2026-04-02 17:34:57.124 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:34:57.124
2026-04-02 17:37:18.990 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:37:18.990
2026-04-02 17:37:19.017 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=25.97
2026-04-02 17:37:19.021 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-02 17:37:19.025 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-02 17:37:19.029 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-02 17:37:19.051 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=21.49
2026-04-02 17:37:19.056 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=4.57
2026-04-02 17:37:19.056 | step 3 | route=IT_Ticket | empId=46592 | apiMs=65.93 | totalMs=65.93
2026-04-02 17:37:19.057 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:37:19.057
2026-04-02 17:37:19.073 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=16.56
2026-04-02 17:37:19.075 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-02 17:37:19.076 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-02 17:37:19.076 | step 3 | route=IT_Ticket | empId=46592 | apiMs=19.81 | totalMs=19.81
2026-04-02 17:37:30.624 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=17:37:30.624
2026-04-02 17:37:30.808 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=183.09
2026-04-02 17:37:30.809 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=184.20 | totalMs=184.20
2026-04-02 17:37:36.114 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=17:37:36.114
2026-04-02 17:37:36.125 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-04-02 17:37:36.129 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=14.48 | totalMs=14.48
2026-04-02 17:38:09.864 | step 1 | route=IT_TicketPost | empId=46592 | query called at=17:38:09.864
2026-04-02 17:38:09.876 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=11.45
2026-04-02 17:38:09.877 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=12.59 | totalMs=12.59
2026-04-02 17:38:09.877 | step 1 | route=IT_TicketPost | empId=46592 | query called at=17:38:09.877
2026-04-02 17:38:09.897 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=19.69
2026-04-02 17:38:09.899 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=21.99 | totalMs=21.99
2026-04-02 17:38:09.900 | step 1 | route=IT_TicketPost | empId=46592 | query called at=17:38:09.900
2026-04-02 17:38:09.902 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-02 17:38:09.902 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=2.63 | totalMs=2.63
2026-04-02 17:38:09.903 | step 1 | route=IT_TicketPost | empId=46592 | query called at=17:38:09.903
2026-04-02 17:38:09.904 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-02 17:38:09.905 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=1.81 | totalMs=1.81
2026-04-02 17:38:12.406 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:38:12.406
2026-04-02 17:38:12.416 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-02 17:38:12.418 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-02 17:38:12.420 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-02 17:38:12.421 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-02 17:38:12.423 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-02 17:38:12.429 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=5.08
2026-04-02 17:38:12.429 | step 3 | route=IT_Ticket | empId=46592 | apiMs=23.30 | totalMs=23.30
2026-04-02 17:38:12.429 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:38:12.429
2026-04-02 17:38:12.431 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-02 17:38:12.432 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-02 17:38:12.434 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-02 17:38:12.434 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.85 | totalMs=4.85
2026-04-02 17:42:05.187 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:42:05.187
2026-04-02 17:42:05.198 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-02 17:42:05.200 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-02 17:42:05.201 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-02 17:42:05.203 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-02 17:42:05.204 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-02 17:42:05.210 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.2
2026-04-02 17:42:05.210 | step 3 | route=IT_Ticket | empId=31232 | apiMs=22.85 | totalMs=22.85
2026-04-02 17:42:05.211 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:42:05.211
2026-04-02 17:42:05.212 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-02 17:42:05.213 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-02 17:42:05.215 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-02 17:42:05.215 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.32 | totalMs=4.32
2026-04-02 17:42:14.945 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:42:14.945
2026-04-02 17:42:15.254 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=306.21
2026-04-02 17:42:15.257 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=311.97 | totalMs=311.97
2026-04-02 17:42:17.425 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:42:17.425
2026-04-02 17:42:17.439 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-04-02 17:42:17.442 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=17.31 | totalMs=17.31
2026-04-02 17:42:51.216 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:42:51.216
2026-04-02 17:42:51.226 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-02 17:42:51.229 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=13.46 | totalMs=13.46
2026-04-02 17:42:51.232 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:42:51.232
2026-04-02 17:42:51.267 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=32.21
2026-04-02 17:42:51.269 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=36.95 | totalMs=36.95
2026-04-02 17:42:51.269 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:42:51.269
2026-04-02 17:42:51.271 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-02 17:42:51.272 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.38 | totalMs=2.38
2026-04-02 17:42:51.495 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:42:51.495
2026-04-02 17:42:51.505 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-02 17:42:51.507 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-02 17:42:51.509 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-02 17:42:51.511 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.68
2026-04-02 17:42:51.512 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-02 17:42:51.518 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=4.9
2026-04-02 17:42:51.518 | step 3 | route=IT_Ticket | empId=31232 | apiMs=22.89 | totalMs=22.89
2026-04-02 17:42:51.519 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:42:51.519
2026-04-02 17:42:51.520 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-02 17:42:51.522 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-02 17:42:51.523 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-02 17:42:51.524 | step 3 | route=IT_Ticket | empId=31232 | apiMs=5.25 | totalMs=5.25
2026-04-02 17:43:06.802 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:43:06.802
2026-04-02 17:43:06.980 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=177.73
2026-04-02 17:43:06.981 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=178.73 | totalMs=178.73
2026-04-02 17:43:08.590 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:43:08.590
2026-04-02 17:43:08.602 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.59
2026-04-02 17:43:08.602 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=12.53 | totalMs=12.53
2026-04-02 17:43:45.369 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:43:45.369
2026-04-02 17:43:45.379 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-02 17:43:45.382 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=13.22 | totalMs=13.22
2026-04-02 17:43:45.385 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:43:45.385
2026-04-02 17:43:45.395 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=7.9
2026-04-02 17:43:45.398 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=12.88 | totalMs=12.88
2026-04-02 17:43:45.398 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:43:45.398
2026-04-02 17:43:45.400 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-02 17:43:45.400 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.10 | totalMs=2.10
2026-04-02 17:43:45.658 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:43:45.658
2026-04-02 17:43:45.669 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-02 17:43:45.670 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-02 17:43:45.672 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-02 17:43:45.673 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-02 17:43:45.675 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-02 17:43:45.677 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=1.82
2026-04-02 17:43:45.677 | step 3 | route=IT_Ticket | empId=31232 | apiMs=19.07 | totalMs=19.07
2026-04-02 17:43:45.678 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:43:45.678
2026-04-02 17:43:45.680 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-02 17:43:45.681 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-02 17:43:45.682 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-02 17:43:45.683 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.60 | totalMs=4.60
2026-04-02 17:46:29.075 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:46:29.075
2026-04-02 17:46:29.127 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=51.34
2026-04-02 17:46:29.130 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=55.21 | totalMs=55.21
2026-04-02 17:46:29.747 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:29.747
2026-04-02 17:46:38.533 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:46:38.533
2026-04-02 17:46:38.556 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=22.54
2026-04-02 17:46:38.561 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=27.87 | totalMs=27.87
2026-04-02 17:46:38.564 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:46:38.564
2026-04-02 17:46:38.568 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-02 17:46:38.569 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-02 17:46:38.570 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-02 17:46:38.571 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=7.21 | totalMs=7.21
2026-04-02 17:46:40.985 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:46:40.985
2026-04-02 17:46:41.006 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=20.62
2026-04-02 17:46:41.006 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=21.56 | totalMs=21.56
2026-04-02 17:46:41.827 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:41.827
2026-04-02 17:47:10.013 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:47:10.013
2026-04-02 17:47:10.039 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=24.91
2026-04-02 17:47:10.042 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=28.87 | totalMs=28.87
2026-04-02 17:47:11.361 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:47:11.361
2026-04-02 17:53:40.032 | step 1 | route=IT_Ticket | empId=34950 | query called at=17:53:40.032
2026-04-02 17:53:40.066 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=33.28
2026-04-02 17:53:40.071 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-02 17:53:40.074 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-02 17:53:40.078 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-02 17:53:40.105 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=26.58
2026-04-02 17:53:40.111 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=5.8
2026-04-02 17:53:40.112 | step 3 | route=IT_Ticket | empId=34950 | apiMs=79.26 | totalMs=79.26
2026-04-02 17:53:40.112 | step 1 | route=IT_Ticket | empId=34950 | query called at=17:53:40.112
2026-04-02 17:53:40.131 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=18.3
2026-04-02 17:53:40.132 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-02 17:53:40.134 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 17:53:40.134 | step 3 | route=IT_Ticket | empId=34950 | apiMs=21.96 | totalMs=21.96
2026-04-02 17:53:46.339 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=17:53:46.339
2026-04-02 17:53:46.606 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=266.66
2026-04-02 17:53:46.607 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=267.65 | totalMs=267.65
2026-04-02 17:53:49.015 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=17:53:49.015
2026-04-02 17:53:49.036 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=20.29
2026-04-02 17:53:49.039 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=23.58 | totalMs=23.58
2026-04-02 17:54:55.603 | step 1 | route=IT_TicketPost | empId=34950 | query called at=17:54:55.603
2026-04-02 17:54:55.614 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-02 17:54:55.617 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=13.72 | totalMs=13.72
2026-04-02 17:54:55.630 | step 1 | route=IT_TicketPost | empId=34950 | query called at=17:54:55.630
2026-04-02 17:54:55.665 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=34.04
2026-04-02 17:54:55.669 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=38.24 | totalMs=38.24
2026-04-02 17:54:55.669 | step 1 | route=IT_TicketPost | empId=34950 | query called at=17:54:55.669
2026-04-02 17:54:55.672 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.05
2026-04-02 17:54:55.672 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=2.88 | totalMs=2.88
2026-04-02 17:54:55.672 | step 1 | route=IT_TicketPost | empId=34950 | query called at=17:54:55.672
2026-04-02 17:54:55.674 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-02 17:54:55.674 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=2.00 | totalMs=2.00
2026-04-02 17:54:58.570 | step 1 | route=IT_Ticket | empId=34950 | query called at=17:54:58.570
2026-04-02 17:54:58.580 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-04-02 17:54:58.584 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-02 17:54:58.588 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-02 17:54:58.592 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-02 17:54:58.593 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-02 17:54:58.598 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=4.68
2026-04-02 17:54:58.599 | step 3 | route=IT_Ticket | empId=34950 | apiMs=28.59 | totalMs=28.59
2026-04-02 17:54:58.599 | step 1 | route=IT_Ticket | empId=34950 | query called at=17:54:58.599
2026-04-02 17:54:58.600 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-02 17:54:58.602 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-02 17:54:58.604 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-02 17:54:58.604 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.84 | totalMs=4.84
2026-04-02 17:55:19.043 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=17:55:19.043
2026-04-02 17:55:19.320 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=276.79
2026-04-02 17:55:19.324 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=280.86 | totalMs=280.86
2026-04-02 17:55:29.470 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=17:55:29.470
2026-04-02 17:55:29.502 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=31.91
2026-04-02 17:55:29.506 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=35.85 | totalMs=35.85
2026-04-02 17:55:37.041 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:55:37.041
2026-04-02 17:55:37.088 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=46.02
2026-04-02 17:55:37.091 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=49.73 | totalMs=49.73
2026-04-02 17:55:37.562 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:55:37.562
2026-04-02 17:56:28.319 | step 1 | route=IT_TicketPost | empId=34950 | query called at=17:56:28.319
2026-04-02 17:56:28.330 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-04-02 17:56:28.333 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=13.74 | totalMs=13.74
2026-04-02 17:56:28.345 | step 1 | route=IT_TicketPost | empId=34950 | query called at=17:56:28.345
2026-04-02 17:56:28.355 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=9.83
2026-04-02 17:56:28.357 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=12.06 | totalMs=12.06
2026-04-02 17:56:28.357 | step 1 | route=IT_TicketPost | empId=34950 | query called at=17:56:28.357
2026-04-02 17:56:28.360 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-02 17:56:28.360 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=2.46 | totalMs=2.46
2026-04-02 17:56:28.360 | step 1 | route=IT_TicketPost | empId=34950 | query called at=17:56:28.360
2026-04-02 17:56:28.362 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-02 17:56:28.362 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=1.96 | totalMs=1.96
2026-04-02 17:56:31.280 | step 1 | route=IT_Ticket | empId=34950 | query called at=17:56:31.280
2026-04-02 17:56:31.291 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-02 17:56:31.293 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-02 17:56:31.294 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 17:56:31.296 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-02 17:56:31.297 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-02 17:56:31.303 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=5.73
2026-04-02 17:56:31.304 | step 3 | route=IT_Ticket | empId=34950 | apiMs=23.37 | totalMs=23.37
2026-04-02 17:56:31.304 | step 1 | route=IT_Ticket | empId=34950 | query called at=17:56:31.304
2026-04-02 17:56:31.306 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-02 17:56:31.307 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-02 17:56:31.309 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-02 17:56:31.309 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.76 | totalMs=4.76
2026-04-02 17:57:31.680 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:57:31.680
2026-04-02 17:57:33.892 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:57:33.892
2026-04-02 17:57:33.913 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=20.38
2026-04-02 17:57:33.916 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=23.94 | totalMs=23.94
2026-04-02 17:57:34.395 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:57:34.395
2026-04-02 17:57:39.904 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:57:39.904
2026-04-02 17:57:39.927 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=23.05
2026-04-02 17:57:39.935 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=1.77
2026-04-02 17:57:39.939 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=35.08 | totalMs=35.08
2026-04-02 17:57:39.942 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:57:39.942
2026-04-02 17:57:39.943 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-02 17:57:39.945 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-02 17:57:39.946 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-02 17:57:39.947 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.87 | totalMs=4.87
2026-04-02 17:57:42.049 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:57:42.049
2026-04-02 17:57:42.051 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-02 17:57:42.053 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-02 17:57:42.054 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-02 17:57:42.054 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=5.30 | totalMs=5.30
2026-04-02 17:57:43.318 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:57:43.318
2026-04-02 17:57:43.339 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=19.67
2026-04-02 17:57:43.339 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=20.64 | totalMs=20.64
2026-04-02 17:57:43.801 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:57:43.801
2026-04-02 17:57:55.603 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:57:55.603
2026-04-02 17:57:55.615 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=11.41
2026-04-02 17:57:55.619 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=16.06 | totalMs=16.06
2026-04-02 17:57:55.623 | step 5 | route=SPOC_Entry_Save | empId=63473 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (31232, 7, YARN TRANSFER, 1, 6, 10342, 2026-04-02).
2026-04-02 17:57:55.932 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:57:55.932
2026-04-02 17:57:55.952 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=19.82
2026-04-02 17:57:55.953 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=20.70 | totalMs=20.70
2026-04-02 17:57:56.430 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:57:56.430
2026-04-02 17:58:05.531 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:58:05.531
2026-04-02 17:58:05.551 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=19.79
2026-04-02 17:58:05.555 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=23.52 | totalMs=23.52
2026-04-02 17:58:06.018 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:58:06.018
2026-04-02 17:58:17.450 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:58:17.450
2026-04-02 17:58:17.464 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=13.71
2026-04-02 17:58:17.523 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=72.66 | totalMs=72.66
2026-04-02 17:58:17.574 | step 5 | route=SPOC_Entry_Save | empId=63473 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (31232, 7, YARN TRANSFER, 1, 6, 10342, 2026-04-02).
2026-04-02 17:58:17.879 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:58:17.879
2026-04-02 17:58:17.899 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=19.93
2026-04-02 17:58:17.899 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=20.72 | totalMs=20.72
2026-04-02 17:58:18.366 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:58:18.366
2026-04-02 17:58:25.965 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:58:25.965
2026-04-02 17:58:25.976 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=10.27
2026-04-02 17:58:25.978 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=12.74 | totalMs=12.74
2026-04-02 17:58:25.980 | step 5 | route=SPOC_Entry_Save | empId=63473 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (31232, 7, YARN TRANSFER, 1, 6, 10342, 2026-04-02).
2026-04-02 17:58:26.275 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:58:26.275
2026-04-02 17:58:26.290 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=14.87
2026-04-02 17:58:26.291 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=15.86 | totalMs=15.86
2026-04-02 17:58:26.749 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:58:26.749
2026-04-02 17:58:36.291 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:58:36.291
2026-04-02 17:58:36.303 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=11.34
2026-04-02 17:58:36.305 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=13.99 | totalMs=13.99
2026-04-02 17:58:36.380 | step 5 | route=SPOC_Entry_Save | empId=63473 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (31232, 7, YARN TRANSFER, 1, 6, 10342, 2026-04-02).
2026-04-02 17:58:36.681 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:58:36.681
2026-04-02 17:58:36.700 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=18.58
2026-04-02 17:58:36.700 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=19.54 | totalMs=19.54
2026-04-02 17:58:37.178 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:58:37.178
2026-04-02 17:58:48.600 | step 1 | route=IT_Ticket | empId=63473 | query called at=17:58:48.600
2026-04-02 17:58:48.611 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-04-02 17:58:48.615 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-02 17:58:48.619 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-02 17:58:48.623 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-02 17:58:48.624 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-02 17:58:48.630 | step 2 | route=IT_Ticket | empId=63473 | query=VMS_Comp_login_proc | queryMs=5.72
2026-04-02 17:58:48.631 | step 3 | route=IT_Ticket | empId=63473 | apiMs=30.82 | totalMs=30.82
2026-04-02 17:58:48.631 | step 1 | route=IT_Ticket | empId=63473 | query called at=17:58:48.631
2026-04-02 17:58:48.633 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-02 17:58:48.635 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-02 17:58:48.636 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-02 17:58:48.637 | step 3 | route=IT_Ticket | empId=63473 | apiMs=5.12 | totalMs=5.12
2026-04-02 17:59:03.461 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:59:03.461
2026-04-02 17:59:03.483 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=21.11
2026-04-02 17:59:03.483 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=22.25 | totalMs=22.25
2026-04-02 17:59:04.136 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:59:04.136
2026-04-02 17:59:08.416 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:59:08.416
2026-04-02 17:59:08.430 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=10.8
2026-04-02 17:59:08.436 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=19.69 | totalMs=19.69
2026-04-02 17:59:08.437 | step 5 | route=SPOC_Entry_Save | empId=63473 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (31232, 7, YARN TRANSFER, 1, 6, 10342, 2026-04-02).
2026-04-02 17:59:08.759 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:59:08.759
2026-04-02 17:59:08.778 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=18.17
2026-04-02 17:59:08.778 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=19.05 | totalMs=19.05
2026-04-02 17:59:09.241 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:59:09.241
2026-04-02 18:11:15.516 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:11:15.516
2026-04-02 18:11:15.553 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=35.72
2026-04-02 18:11:15.558 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.81
2026-04-02 18:11:15.562 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-02 18:11:15.565 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-02 18:11:15.589 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=23.43
2026-04-02 18:11:15.596 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.84
2026-04-02 18:11:15.596 | step 3 | route=IT_Ticket | empId=61350 | apiMs=79.46 | totalMs=79.46
2026-04-02 18:11:15.597 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:11:15.597
2026-04-02 18:11:15.618 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=21.31
2026-04-02 18:11:15.620 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-04-02 18:11:15.621 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-02 18:11:15.622 | step 3 | route=IT_Ticket | empId=61350 | apiMs=25.29 | totalMs=25.29
2026-04-02 18:11:24.584 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:11:24.584
2026-04-02 18:11:24.640 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.93
2026-04-02 18:11:24.643 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.52 | totalMs=58.52
2026-04-02 18:11:29.945 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:11:29.945
2026-04-02 18:11:29.956 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-04-02 18:11:29.959 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.37 | totalMs=14.37
2026-04-02 18:11:43.409 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:11:43.409
2026-04-02 18:11:43.420 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-02 18:11:43.423 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.94 | totalMs=13.94
2026-04-02 18:11:43.426 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:11:43.426
2026-04-02 18:11:43.480 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=51.38
2026-04-02 18:11:43.482 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=56.09 | totalMs=56.09
2026-04-02 18:11:43.482 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:11:43.482
2026-04-02 18:11:43.484 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-02 18:11:43.485 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.56 | totalMs=2.56
2026-04-02 18:11:43.485 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:11:43.485
2026-04-02 18:11:43.487 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-02 18:11:43.487 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.77 | totalMs=1.77
2026-04-02 18:11:43.737 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:11:43.737
2026-04-02 18:11:43.748 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-04-02 18:11:43.749 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-02 18:11:43.751 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 18:11:43.752 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-02 18:11:43.754 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-02 18:11:43.757 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=2.25
2026-04-02 18:11:43.757 | step 3 | route=IT_Ticket | empId=61350 | apiMs=19.48 | totalMs=19.48
2026-04-02 18:11:43.757 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:11:43.757
2026-04-02 18:11:43.759 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-02 18:11:43.760 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-02 18:11:43.762 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-02 18:11:43.762 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.66 | totalMs=4.66
2026-04-02 18:11:50.265 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:11:50.265
2026-04-02 18:11:50.321 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.82
2026-04-02 18:11:50.322 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=56.80 | totalMs=56.80
2026-04-02 18:11:53.825 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:11:53.825
2026-04-02 18:11:53.836 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-02 18:11:53.839 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.82 | totalMs=13.82
2026-04-02 18:12:46.542 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:12:46.542
2026-04-02 18:12:46.553 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-02 18:12:46.554 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=11.74 | totalMs=11.74
2026-04-02 18:12:46.554 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:12:46.554
2026-04-02 18:12:46.559 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=3.96
2026-04-02 18:12:46.561 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=6.25 | totalMs=6.25
2026-04-02 18:12:46.561 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:12:46.561
2026-04-02 18:12:46.563 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-02 18:12:46.563 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.16 | totalMs=2.16
2026-04-02 18:12:46.564 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:12:46.564
2026-04-02 18:12:46.565 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-02 18:12:46.565 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.68 | totalMs=1.68
2026-04-02 18:12:46.812 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:12:46.812
2026-04-02 18:12:46.823 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-02 18:12:46.824 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-02 18:12:46.826 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-02 18:12:46.827 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-02 18:12:46.829 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-02 18:12:46.832 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=2.12
2026-04-02 18:12:46.832 | step 3 | route=IT_Ticket | empId=61350 | apiMs=19.73 | totalMs=19.73
2026-04-02 18:12:46.833 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:12:46.833
2026-04-02 18:12:46.834 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-02 18:12:46.836 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-02 18:12:46.837 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-02 18:12:46.837 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.92 | totalMs=4.92
2026-04-02 18:15:08.289 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:15:08.289
2026-04-02 18:15:08.557 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=266.79
2026-04-02 18:15:08.557 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=268.23 | totalMs=268.23
2026-04-02 18:15:16.202 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:15:16.202
2026-04-02 18:15:16.257 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.62
2026-04-02 18:15:16.260 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.21 | totalMs=58.21
2026-04-02 18:15:19.525 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:15:19.525
2026-04-02 18:15:19.536 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-02 18:15:19.539 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.79 | totalMs=13.79
2026-04-02 18:15:46.794 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:46.794
2026-04-02 18:15:46.804 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-04-02 18:15:46.807 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=12.54 | totalMs=12.54
2026-04-02 18:15:46.810 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:46.810
2026-04-02 18:15:46.830 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=18.4
2026-04-02 18:15:46.832 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=22.44 | totalMs=22.44
2026-04-02 18:15:46.832 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:46.832
2026-04-02 18:15:46.834 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-02 18:15:46.834 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.75 | totalMs=1.75
2026-04-02 18:15:46.835 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:46.835
2026-04-02 18:15:46.836 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-02 18:15:46.836 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.87 | totalMs=1.87
2026-04-02 18:15:47.088 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:15:47.088
2026-04-02 18:15:47.098 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-04-02 18:15:47.099 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-02 18:15:47.101 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-02 18:15:47.102 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-02 18:15:47.103 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-02 18:15:47.105 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.63
2026-04-02 18:15:47.106 | step 3 | route=IT_Ticket | empId=61350 | apiMs=17.83 | totalMs=17.83
2026-04-02 18:15:47.106 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:15:47.106
2026-04-02 18:15:47.108 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-02 18:15:47.109 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-02 18:15:47.110 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-02 18:15:47.111 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.49 | totalMs=4.49
2026-04-02 18:15:54.964 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:15:54.964
2026-04-02 18:15:55.019 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.18
2026-04-02 18:15:55.022 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.10 | totalMs=58.10
2026-04-02 18:15:57.283 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:15:57.283
2026-04-02 18:15:57.294 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-02 18:15:57.297 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.49 | totalMs=13.49
2026-04-02 18:16:20.320 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:20.320
2026-04-02 18:16:20.331 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-02 18:16:20.331 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=10.99 | totalMs=10.99
2026-04-02 18:16:20.332 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:20.332
2026-04-02 18:16:20.357 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=24.98
2026-04-02 18:16:20.359 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=27.57 | totalMs=27.57
2026-04-02 18:16:20.360 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:20.360
2026-04-02 18:16:20.361 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-02 18:16:20.362 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.27 | totalMs=2.27
2026-04-02 18:16:20.362 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:20.362
2026-04-02 18:16:20.364 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-02 18:16:20.364 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.99 | totalMs=1.99
2026-04-02 18:16:20.614 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:16:20.614
2026-04-02 18:16:20.625 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-02 18:16:20.626 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-02 18:16:20.628 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-02 18:16:20.629 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-02 18:16:20.630 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-02 18:16:20.632 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.47
2026-04-02 18:16:20.632 | step 3 | route=IT_Ticket | empId=61350 | apiMs=17.92 | totalMs=17.92
2026-04-02 18:16:20.633 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:16:20.633
2026-04-02 18:16:20.635 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-02 18:16:20.636 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-02 18:16:20.637 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-02 18:16:20.637 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.24 | totalMs=4.24
2026-04-02 18:16:33.048 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:16:33.048
2026-04-02 18:16:33.103 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.16
2026-04-02 18:16:33.107 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.87 | totalMs=58.87
2026-04-02 18:16:35.428 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:16:35.428
2026-04-02 18:16:35.438 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-02 18:16:35.441 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.44 | totalMs=13.44
2026-04-02 18:16:38.557 | step 1 | route=IT_Ticket | empId=65224 | query called at=18:16:38.557
2026-04-02 18:16:38.567 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-02 18:16:38.569 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-02 18:16:38.570 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-02 18:16:38.571 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-02 18:16:38.573 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-02 18:16:38.575 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=1.86
2026-04-02 18:16:38.575 | step 3 | route=IT_Ticket | empId=65224 | apiMs=18.72 | totalMs=18.72
2026-04-02 18:16:38.576 | step 1 | route=IT_Ticket | empId=65224 | query called at=18:16:38.576
2026-04-02 18:16:38.577 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-02 18:16:38.579 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-02 18:16:38.580 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 18:16:38.580 | step 3 | route=IT_Ticket | empId=65224 | apiMs=4.40 | totalMs=4.40
2026-04-02 18:16:42.251 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:16:42.251
2026-04-02 18:16:42.299 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=46.78
2026-04-02 18:16:42.299 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=47.89 | totalMs=47.89
2026-04-02 18:16:43.584 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:16:43.584
2026-04-02 18:16:48.762 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:16:48.762
2026-04-02 18:16:48.848 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=85.52
2026-04-02 18:16:48.978 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=49.8
2026-04-02 18:16:49.196 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=163.42
2026-04-02 18:16:49.220 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:49.220
2026-04-02 18:16:49.230 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-02 18:16:49.231 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=10.79 | totalMs=10.79
2026-04-02 18:16:49.231 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:49.231
2026-04-02 18:16:49.273 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=41.71
2026-04-02 18:16:49.280 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=40.71
2026-04-02 18:16:49.321 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=89.96 | totalMs=89.96
2026-04-02 18:16:49.321 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:49.321
2026-04-02 18:16:49.323 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-02 18:16:49.324 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.36 | totalMs=2.36
2026-04-02 18:16:49.324 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:16:49.324
2026-04-02 18:16:49.326 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-02 18:16:49.326 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.82 | totalMs=1.82
2026-04-02 18:16:49.345 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=21.81
2026-04-02 18:16:49.376 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=614.61 | totalMs=614.61
2026-04-02 18:16:49.377 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:16:49.377
2026-04-02 18:16:49.378 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-02 18:16:49.379 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-02 18:16:49.381 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-02 18:16:49.382 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.14 | totalMs=5.14
2026-04-02 18:16:49.382 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:16:49.382
2026-04-02 18:16:49.384 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-02 18:16:49.385 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-02 18:16:49.386 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-02 18:16:49.387 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.53 | totalMs=4.53
2026-04-02 18:16:49.387 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:16:49.387
2026-04-02 18:16:49.389 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-02 18:16:49.390 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-02 18:16:49.391 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-02 18:16:49.392 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.47 | totalMs=4.47
2026-04-02 18:16:49.392 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:16:49.392
2026-04-02 18:16:49.394 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-02 18:16:49.395 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-02 18:16:49.396 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-02 18:16:49.397 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.31 | totalMs=4.31
2026-04-02 18:16:49.397 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:16:49.397
2026-04-02 18:16:49.398 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-02 18:16:49.400 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-02 18:16:49.401 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-02 18:16:49.401 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.38 | totalMs=4.38
2026-04-02 18:16:49.579 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:16:49.579
2026-04-02 18:16:49.589 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-02 18:16:49.591 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-02 18:16:49.593 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 18:16:49.594 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-02 18:16:49.595 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-04-02 18:16:49.598 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.92
2026-04-02 18:16:49.598 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.92 | totalMs=18.92
2026-04-02 18:16:49.598 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:16:49.598
2026-04-02 18:16:49.600 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-02 18:16:49.601 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 18:16:49.603 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-02 18:16:49.603 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.69 | totalMs=4.69
2026-04-02 18:16:49.832 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:16:49.832
2026-04-02 18:16:49.852 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=19.61
2026-04-02 18:16:49.853 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=20.63 | totalMs=20.63
2026-04-02 18:16:51.432 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:16:51.432
2026-04-02 18:16:56.224 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:16:56.224
2026-04-02 18:16:56.267 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=41.87
2026-04-02 18:16:56.271 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=46.42 | totalMs=46.42
2026-04-02 18:16:56.271 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:16:56.271
2026-04-02 18:16:56.273 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-02 18:16:56.275 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-02 18:16:56.276 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-02 18:16:56.276 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.05 | totalMs=5.05
2026-04-02 18:16:56.691 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:16:56.691
2026-04-02 18:16:56.704 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=12.65
2026-04-02 18:16:56.704 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=13.60 | totalMs=13.60
2026-04-02 18:16:57.870 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:16:57.870
2026-04-02 18:17:04.828 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:17:04.828
2026-04-02 18:17:04.883 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.49
2026-04-02 18:17:04.886 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=57.96 | totalMs=57.96
2026-04-02 18:17:07.249 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:17:07.249
2026-04-02 18:17:07.259 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-02 18:17:07.263 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.57 | totalMs=13.57
2026-04-02 18:17:34.983 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:17:34.983
2026-04-02 18:17:34.994 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-02 18:17:34.997 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.90 | totalMs=13.90
2026-04-02 18:17:35.000 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:17:35.000
2026-04-02 18:17:35.133 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=130.7
2026-04-02 18:17:35.135 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=135.27 | totalMs=135.27
2026-04-02 18:17:35.135 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:17:35.135
2026-04-02 18:17:35.137 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-02 18:17:35.137 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.08 | totalMs=2.08
2026-04-02 18:17:35.138 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:17:35.138
2026-04-02 18:17:35.139 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-02 18:17:35.139 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.71 | totalMs=1.71
2026-04-02 18:17:35.388 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:17:35.388
2026-04-02 18:17:35.398 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-02 18:17:35.400 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-02 18:17:35.402 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 18:17:35.403 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-02 18:17:35.404 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-02 18:17:35.407 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.93
2026-04-02 18:17:35.407 | step 3 | route=IT_Ticket | empId=61350 | apiMs=19.06 | totalMs=19.06
2026-04-02 18:17:35.407 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:17:35.407
2026-04-02 18:17:35.409 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-02 18:17:35.410 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-02 18:17:35.412 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 18:17:35.412 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.60 | totalMs=4.60
2026-04-02 18:22:20.305 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=18:22:20.305
2026-04-02 18:22:20.491 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=185.83
2026-04-02 18:22:20.492 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=186.92 | totalMs=186.92
2026-04-02 18:22:34.412 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=18:22:34.412
2026-04-02 18:22:34.425 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=12.54
2026-04-02 18:22:34.428 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=16.26 | totalMs=16.26
2026-04-02 18:23:39.841 | step 1 | route=IT_TicketPost | empId=65224 | query called at=18:23:39.841
2026-04-02 18:23:39.852 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-04-02 18:23:39.855 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=14.43 | totalMs=14.43
2026-04-02 18:23:39.858 | step 1 | route=IT_TicketPost | empId=65224 | query called at=18:23:39.858
2026-04-02 18:23:39.893 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=31.84
2026-04-02 18:23:39.895 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=36.75 | totalMs=36.75
2026-04-02 18:23:39.895 | step 1 | route=IT_TicketPost | empId=65224 | query called at=18:23:39.895
2026-04-02 18:23:39.898 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-04-02 18:23:39.898 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=2.75 | totalMs=2.75
2026-04-02 18:23:39.899 | step 1 | route=IT_TicketPost | empId=65224 | query called at=18:23:39.899
2026-04-02 18:23:39.901 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-02 18:23:39.901 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=2.19 | totalMs=2.19
2026-04-02 18:23:40.557 | step 1 | route=IT_Ticket | empId=65224 | query called at=18:23:40.557
2026-04-02 18:23:40.568 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-04-02 18:23:40.571 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=2.31
2026-04-02 18:23:40.573 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-02 18:23:40.575 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-02 18:23:40.577 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=1.6
2026-04-02 18:23:40.579 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=2.37
2026-04-02 18:23:40.580 | step 3 | route=IT_Ticket | empId=65224 | apiMs=22.55 | totalMs=22.55
2026-04-02 18:23:40.580 | step 1 | route=IT_Ticket | empId=65224 | query called at=18:23:40.580
2026-04-02 18:23:40.582 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-04-02 18:23:40.584 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-02 18:23:40.586 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-02 18:23:40.586 | step 3 | route=IT_Ticket | empId=65224 | apiMs=5.84 | totalMs=5.84
2026-04-02 18:23:45.582 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:23:45.582
2026-04-02 18:23:45.602 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=19.46
2026-04-02 18:23:45.605 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=22.90 | totalMs=22.90
2026-04-02 18:23:46.758 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:23:46.758
2026-04-02 18:23:53.599 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:23:53.599
2026-04-02 18:23:53.625 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=26.03
2026-04-02 18:23:53.630 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=31.14 | totalMs=31.14
2026-04-02 18:23:53.633 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:23:53.633
2026-04-02 18:23:53.637 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-02 18:23:53.638 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-02 18:23:53.640 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-02 18:23:53.640 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=7.14 | totalMs=7.14
2026-04-02 18:23:54.075 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:23:54.075
2026-04-02 18:23:54.091 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=15.61
2026-04-02 18:23:54.091 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=16.40 | totalMs=16.40
2026-04-02 18:23:55.055 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:23:55.055
2026-04-02 22:33:54.030 | step 1 | route=IT_Ticket | empId=67069 | query called at=22:33:54.030
2026-04-02 22:33:54.065 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=33.74
2026-04-02 22:33:54.066 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-02 22:33:54.068 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-02 22:33:54.069 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-02 22:33:54.091 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_it_Ticket_Details | queryMs=21.37
2026-04-02 22:33:54.097 | step 2 | route=IT_Ticket | empId=67069 | query=VMS_Comp_login_proc | queryMs=5.26
2026-04-02 22:33:54.097 | step 3 | route=IT_Ticket | empId=67069 | apiMs=66.94 | totalMs=66.94
2026-04-02 22:33:54.098 | step 1 | route=IT_Ticket | empId=67069 | query called at=22:33:54.098
2026-04-02 22:33:54.115 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=16.95
2026-04-02 22:33:54.116 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-02 22:33:54.118 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-02 22:33:54.118 | step 3 | route=IT_Ticket | empId=67069 | apiMs=20.26 | totalMs=20.26
2026-04-03 08:45:55.590 | step 5 | route=dashboard | empId=GRA0295 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-03 08:52:10.817 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=08:52:10.817
2026-04-03 08:52:10.959 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=140.92
2026-04-03 08:52:10.962 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=144.72 | totalMs=144.72
2026-04-03 08:52:11.838 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 08:52:11.838
2026-04-03 09:05:22.526 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:05:22.526
2026-04-03 09:05:22.606 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=79.73
2026-04-03 09:05:22.611 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-03 09:05:22.614 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-03 09:05:22.628 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-04-03 09:05:22.707 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=78.58
2026-04-03 09:05:22.710 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=2
2026-04-03 09:05:22.710 | step 3 | route=IT_Ticket | empId=5461 | apiMs=183.91 | totalMs=183.91
2026-04-03 09:05:22.710 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:05:22.710
2026-04-03 09:05:22.746 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=35.46
2026-04-03 09:05:22.758 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=10.82
2026-04-03 09:05:22.769 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=10.9
2026-04-03 09:05:22.769 | step 3 | route=IT_Ticket | empId=5461 | apiMs=58.82 | totalMs=58.82
2026-04-03 09:05:35.357 | step 1 | route=Ticket_Entry_SPOC_Module | empId=5461 | query called at=09:05:35.357
2026-04-03 09:05:35.492 | step 2 | route=Ticket_Entry_SPOC_Module | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=133.71
2026-04-03 09:05:35.492 | step 3 | route=Ticket_Entry_SPOC_Module | empId=5461 | apiMs=134.58 | totalMs=134.58
2026-04-03 09:05:40.049 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query called at=09:05:40.049
2026-04-03 09:05:40.063 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=13.94
2026-04-03 09:05:40.066 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=5461 | apiMs=17.48 | totalMs=17.48
2026-04-03 09:11:20.891 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:11:20.891
2026-04-03 09:11:20.906 | step 2 | route=IT_TicketPost | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=14.51
2026-04-03 09:11:20.909 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=18.31 | totalMs=18.31
2026-04-03 09:11:20.923 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:11:20.923
2026-04-03 09:11:21.058 | step 2 | route=IT_TicketPost | empId=5461 | query=IT_Ticket_Save_SPOC | queryMs=134.98
2026-04-03 09:11:21.088 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=165.42 | totalMs=165.42
2026-04-03 09:11:21.089 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:11:21.089
2026-04-03 09:11:21.091 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2
2026-04-03 09:11:21.092 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=2.84 | totalMs=2.84
2026-04-03 09:11:21.092 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:11:21.092
2026-04-03 09:11:21.094 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-03 09:11:21.094 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=1.80 | totalMs=1.80
2026-04-03 09:11:23.625 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:11:23.625
2026-04-03 09:11:23.636 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-03 09:11:23.640 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-03 09:11:23.644 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-03 09:11:23.648 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-03 09:11:23.650 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=1.92
2026-04-03 09:11:23.657 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=5.97
2026-04-03 09:11:23.657 | step 3 | route=IT_Ticket | empId=5461 | apiMs=31.65 | totalMs=31.65
2026-04-03 09:11:23.658 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:11:23.658
2026-04-03 09:11:23.676 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=17.96
2026-04-03 09:11:23.677 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-03 09:11:23.679 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-03 09:11:23.679 | step 3 | route=IT_Ticket | empId=5461 | apiMs=21.61 | totalMs=21.61
2026-04-03 09:14:52.528 | step 5 | route=dashboard | empId=GRA0314 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-03 09:28:49.624 | step 1 | route=IT_Ticket | empId=46682 | query called at=09:28:49.624
2026-04-03 09:28:49.647 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=22.48
2026-04-03 09:28:49.648 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-03 09:28:49.650 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-03 09:28:49.651 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-03 09:28:49.663 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=12.08
2026-04-03 09:28:49.667 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=3.12
2026-04-03 09:28:49.667 | step 3 | route=IT_Ticket | empId=46682 | apiMs=42.99 | totalMs=42.99
2026-04-03 09:28:49.667 | step 1 | route=IT_Ticket | empId=46682 | query called at=09:28:49.667
2026-04-03 09:28:49.677 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=9.04
2026-04-03 09:28:49.678 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-03 09:28:49.679 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-03 09:28:49.679 | step 3 | route=IT_Ticket | empId=46682 | apiMs=11.81 | totalMs=11.81
2026-04-03 09:29:14.491 | step 1 | route=HW_TicketFun | empId= | query called at=09:29:14.491
2026-04-03 09:29:14.526 | step 2 | route=HW_TicketFun | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=34.38
2026-04-03 09:29:14.529 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=37.95 | totalMs=37.95
2026-04-03 09:30:15.984 | step 1 | route=HW_TicketPost | empId=46682 | query called at=09:30:15.984
2026-04-03 09:30:16.012 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=27.44
2026-04-03 09:30:16.013 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=28.49 | totalMs=28.49
2026-04-03 09:30:16.014 | step 1 | route=HW_TicketPost | empId=46682 | query called at=09:30:16.014
2026-04-03 09:30:16.015 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-03 09:30:16.016 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=1.96 | totalMs=1.96
2026-04-03 09:30:16.016 | step 1 | route=HW_TicketPost | empId=46682 | query called at=09:30:16.016
2026-04-03 09:30:16.018 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-04-03 09:30:16.018 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=2.12 | totalMs=2.12
2026-04-03 09:30:16.019 | step 1 | route=HW_TicketPost | empId=46682 | query called at=09:30:16.019
2026-04-03 09:30:16.082 | step 2 | route=HW_TicketPost | empId=46682 | query=hw_ticket_save_proc_kpi | queryMs=63.39
2026-04-03 09:30:16.088 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=69.42 | totalMs=69.42
2026-04-03 09:30:16.324 | step 1 | route=IT_Ticket | empId=46682 | query called at=09:30:16.324
2026-04-03 09:30:16.335 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-03 09:30:16.336 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-03 09:30:16.338 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-03 09:30:16.339 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-03 09:30:16.341 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-03 09:30:16.347 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-03 09:30:16.347 | step 3 | route=IT_Ticket | empId=46682 | apiMs=22.95 | totalMs=22.95
2026-04-03 09:30:16.348 | step 1 | route=IT_Ticket | empId=46682 | query called at=09:30:16.348
2026-04-03 09:30:16.349 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-03 09:30:16.351 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-03 09:30:16.352 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-03 09:30:16.352 | step 3 | route=IT_Ticket | empId=46682 | apiMs=4.59 | totalMs=4.59
2026-04-03 09:30:48.353 | step 1 | route=HW_TicketFun | empId= | query called at=09:30:48.353
2026-04-03 09:30:48.364 | step 2 | route=HW_TicketFun | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=9.51
2026-04-03 09:30:48.367 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.57 | totalMs=13.57
2026-04-03 09:31:24.852 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=09:31:24.852
2026-04-03 09:31:25.273 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=419.76
2026-04-03 09:31:25.276 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=423.67 | totalMs=423.67
2026-04-03 09:31:40.832 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46682 | query called at=09:31:40.832
2026-04-03 09:31:40.867 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=33.97
2026-04-03 09:31:40.870 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46682 | apiMs=37.83 | totalMs=37.83
2026-04-03 09:36:31.909 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:36:31.909
2026-04-03 09:36:31.973 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=63.8
2026-04-03 09:36:31.974 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=64.90 | totalMs=64.90
2026-04-03 09:36:32.445 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:36:32.445
2026-04-03 09:36:42.990 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:36:42.990
2026-04-03 09:36:43.094 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=101.12
2026-04-03 09:36:43.099 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=109.48 | totalMs=109.48
2026-04-03 09:36:43.100 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:36:43.100
2026-04-03 09:36:43.102 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-03 09:36:43.103 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-03 09:36:43.104 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-03 09:36:43.105 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.81 | totalMs=4.81
2026-04-03 09:36:44.572 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:36:44.572
2026-04-03 09:36:44.598 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=25.45
2026-04-03 09:36:44.598 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=26.43 | totalMs=26.43
2026-04-03 09:36:45.041 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:36:45.041
2026-04-03 09:37:25.757 | step 1 | route=IT_Ticket | empId=4991 | query called at=09:37:25.757
2026-04-03 09:37:25.793 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=32.64
2026-04-03 09:37:25.798 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-03 09:37:25.799 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-03 09:37:25.800 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-03 09:37:25.822 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=21.39
2026-04-03 09:37:25.828 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=5.22
2026-04-03 09:37:25.828 | step 3 | route=IT_Ticket | empId=4991 | apiMs=70.68 | totalMs=70.68
2026-04-03 09:37:25.829 | step 1 | route=IT_Ticket | empId=4991 | query called at=09:37:25.829
2026-04-03 09:37:25.846 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=17.19
2026-04-03 09:37:25.848 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-03 09:37:25.849 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-03 09:37:25.849 | step 3 | route=IT_Ticket | empId=4991 | apiMs=20.56 | totalMs=20.56
2026-04-03 09:37:38.360 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=09:37:38.360
2026-04-03 09:37:39.084 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=720.71
2026-04-03 09:37:39.088 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=727.42 | totalMs=727.42
2026-04-03 09:37:40.523 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=09:37:40.523
2026-04-03 09:37:40.536 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=8.94
2026-04-03 09:37:40.539 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=15.13 | totalMs=15.13
2026-04-03 09:37:54.653 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:37:54.653
2026-04-03 09:37:54.664 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-03 09:37:54.670 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=2.5
2026-04-03 09:37:54.674 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-03 09:37:54.678 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-03 09:37:54.679 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-03 09:37:54.684 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=4.91
2026-04-03 09:37:54.685 | step 3 | route=IT_Ticket | empId=27862 | apiMs=31.40 | totalMs=31.40
2026-04-03 09:37:54.685 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:37:54.685
2026-04-03 09:37:54.687 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-03 09:37:54.688 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-03 09:37:54.689 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-03 09:37:54.689 | step 3 | route=IT_Ticket | empId=27862 | apiMs=4.05 | totalMs=4.05
2026-04-03 09:38:00.332 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=09:38:00.332
2026-04-03 09:38:00.465 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=130.31
2026-04-03 09:38:00.468 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=136.36 | totalMs=136.36
2026-04-03 09:38:02.746 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=09:38:02.746
2026-04-03 09:38:02.757 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-03 09:38:02.758 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=11.64 | totalMs=11.64
2026-04-03 09:38:25.910 | step 1 | route=IT_TicketPost | empId=4991 | query called at=09:38:25.910
2026-04-03 09:38:25.923 | step 2 | route=IT_TicketPost | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=12.56
2026-04-03 09:38:25.927 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=16.33 | totalMs=16.33
2026-04-03 09:38:25.929 | step 1 | route=IT_TicketPost | empId=4991 | query called at=09:38:25.929
2026-04-03 09:38:25.985 | step 2 | route=IT_TicketPost | empId=4991 | query=IT_Ticket_Save_SPOC | queryMs=52.75
2026-04-03 09:38:25.989 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=59.82 | totalMs=59.82
2026-04-03 09:38:25.990 | step 1 | route=IT_TicketPost | empId=4991 | query called at=09:38:25.990
2026-04-03 09:38:26.004 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.68
2026-04-03 09:38:26.004 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=14.70 | totalMs=14.70
2026-04-03 09:38:26.005 | step 1 | route=IT_TicketPost | empId=4991 | query called at=09:38:26.005
2026-04-03 09:38:26.018 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.75
2026-04-03 09:38:26.019 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=13.55 | totalMs=13.55
2026-04-03 09:38:29.153 | step 1 | route=IT_Ticket | empId=4991 | query called at=09:38:29.153
2026-04-03 09:38:29.163 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.05
2026-04-03 09:38:29.167 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-03 09:38:29.171 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-03 09:38:29.174 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-03 09:38:29.175 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-04-03 09:38:29.204 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=28.64
2026-04-03 09:38:29.205 | step 3 | route=IT_Ticket | empId=4991 | apiMs=51.62 | totalMs=51.62
2026-04-03 09:38:29.205 | step 1 | route=IT_Ticket | empId=4991 | query called at=09:38:29.205
2026-04-03 09:38:29.217 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=11.36
2026-04-03 09:38:29.225 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=7.36
2026-04-03 09:38:29.228 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=3.01
2026-04-03 09:38:29.229 | step 3 | route=IT_Ticket | empId=4991 | apiMs=23.30 | totalMs=23.30
2026-04-03 09:38:48.796 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:38:48.796
2026-04-03 09:38:48.806 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-04-03 09:38:48.806 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=10.69 | totalMs=10.69
2026-04-03 09:38:48.807 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:38:48.807
2026-04-03 09:38:48.844 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=36.53
2026-04-03 09:38:48.847 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=40.34 | totalMs=40.34
2026-04-03 09:38:48.848 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:38:48.848
2026-04-03 09:38:48.850 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-03 09:38:48.850 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=2.49 | totalMs=2.49
2026-04-03 09:38:48.851 | step 1 | route=IT_TicketPost | empId=27862 | query called at=09:38:48.851
2026-04-03 09:38:48.852 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-03 09:38:48.853 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.98 | totalMs=1.98
2026-04-03 09:38:51.278 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:38:51.278
2026-04-03 09:38:51.290 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-04-03 09:38:51.292 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 09:38:51.293 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-03 09:38:51.295 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-03 09:38:51.297 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.85
2026-04-03 09:38:51.300 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=2.3
2026-04-03 09:38:51.300 | step 3 | route=IT_Ticket | empId=27862 | apiMs=22.48 | totalMs=22.48
2026-04-03 09:38:51.301 | step 1 | route=IT_Ticket | empId=27862 | query called at=09:38:51.301
2026-04-03 09:38:51.302 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-03 09:38:51.304 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-03 09:38:51.306 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-03 09:38:51.306 | step 3 | route=IT_Ticket | empId=27862 | apiMs=5.37 | totalMs=5.37
2026-04-03 09:42:06.138 | step 1 | route=IT_Ticket | empId=26116 | query called at=09:42:06.138
2026-04-03 09:42:06.153 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=14.3
2026-04-03 09:42:06.163 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-04-03 09:42:06.171 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=7.82
2026-04-03 09:42:06.179 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=7.42
2026-04-03 09:42:06.187 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=8.22
2026-04-03 09:42:06.197 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=9
2026-04-03 09:42:06.197 | step 3 | route=IT_Ticket | empId=26116 | apiMs=58.91 | totalMs=58.91
2026-04-03 09:42:06.198 | step 1 | route=IT_Ticket | empId=26116 | query called at=09:42:06.198
2026-04-03 09:42:06.205 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=7.43
2026-04-03 09:42:06.214 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-04-03 09:42:06.222 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=7.79
2026-04-03 09:42:06.222 | step 3 | route=IT_Ticket | empId=26116 | apiMs=24.79 | totalMs=24.79
2026-04-03 09:42:16.658 | step 1 | route=Ticket_Entry_SPOC_Module | empId=26116 | query called at=09:42:16.658
2026-04-03 09:42:16.734 | step 2 | route=Ticket_Entry_SPOC_Module | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=74.49
2026-04-03 09:42:16.737 | step 3 | route=Ticket_Entry_SPOC_Module | empId=26116 | apiMs=78.69 | totalMs=78.69
2026-04-03 09:42:18.370 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=26116 | query called at=09:42:18.370
2026-04-03 09:42:18.416 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=42.58
2026-04-03 09:42:18.420 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=26116 | apiMs=49.01 | totalMs=49.01
2026-04-03 09:43:06.384 | step 1 | route=IT_TicketPost | empId=26116 | query called at=09:43:06.384
2026-04-03 09:43:06.395 | step 2 | route=IT_TicketPost | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-03 09:43:06.398 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=13.95 | totalMs=13.95
2026-04-03 09:43:06.401 | step 1 | route=IT_TicketPost | empId=26116 | query called at=09:43:06.401
2026-04-03 09:43:06.438 | step 2 | route=IT_TicketPost | empId=26116 | query=IT_Ticket_Save_SPOC | queryMs=34.97
2026-04-03 09:43:06.448 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=47.27 | totalMs=47.27
2026-04-03 09:43:06.448 | step 1 | route=IT_TicketPost | empId=26116 | query called at=09:43:06.448
2026-04-03 09:43:06.454 | step 2 | route=IT_TicketPost | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.87
2026-04-03 09:43:06.454 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=5.70 | totalMs=5.70
2026-04-03 09:43:06.455 | step 1 | route=IT_TicketPost | empId=26116 | query called at=09:43:06.455
2026-04-03 09:43:06.458 | step 2 | route=IT_TicketPost | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.67
2026-04-03 09:43:06.458 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=3.40 | totalMs=3.40
2026-04-03 09:43:08.502 | step 1 | route=IT_Ticket | empId=26116 | query called at=09:43:08.502
2026-04-03 09:43:08.542 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=39.32
2026-04-03 09:43:08.546 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-03 09:43:08.550 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-03 09:43:08.554 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-03 09:43:08.555 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-03 09:43:08.560 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=4.13
2026-04-03 09:43:08.560 | step 3 | route=IT_Ticket | empId=26116 | apiMs=58.33 | totalMs=58.33
2026-04-03 09:43:08.561 | step 1 | route=IT_Ticket | empId=26116 | query called at=09:43:08.561
2026-04-03 09:43:08.562 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-03 09:43:08.564 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-03 09:43:08.565 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-03 09:43:08.565 | step 3 | route=IT_Ticket | empId=26116 | apiMs=4.70 | totalMs=4.70
2026-04-03 09:46:39.306 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:46:39.306
2026-04-03 09:46:39.339 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=31.94
2026-04-03 09:46:39.346 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=3.1
2026-04-03 09:46:39.353 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=3.44
2026-04-03 09:46:39.358 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=3.04
2026-04-03 09:46:39.362 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=3.49
2026-04-03 09:46:39.365 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=2.51
2026-04-03 09:46:39.365 | step 3 | route=IT_Ticket | empId=52208 | apiMs=59.47 | totalMs=59.47
2026-04-03 09:46:39.366 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:46:39.366
2026-04-03 09:46:39.368 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-04-03 09:46:39.370 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-03 09:46:39.372 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-04-03 09:46:39.372 | step 3 | route=IT_Ticket | empId=52208 | apiMs=6.01 | totalMs=6.01
2026-04-03 09:46:48.524 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=09:46:48.524
2026-04-03 09:46:48.683 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=158.09
2026-04-03 09:46:48.686 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=161.77 | totalMs=161.77
2026-04-03 09:46:51.412 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=09:46:51.412
2026-04-03 09:46:51.424 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-04-03 09:46:51.427 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=15.56 | totalMs=15.56
2026-04-03 09:47:10.138 | step 1 | route=IT_TicketPost | empId=68539 | query called at=09:47:10.138
2026-04-03 09:47:10.149 | step 2 | route=IT_TicketPost | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-03 09:47:10.153 | step 3 | route=IT_TicketPost | empId=68539 | apiMs=14.81 | totalMs=14.81
2026-04-03 09:47:10.156 | step 1 | route=IT_TicketPost | empId=68539 | query called at=09:47:10.156
2026-04-03 09:47:10.249 | step 2 | route=IT_TicketPost | empId=68539 | query=IT_Ticket_Save_SPOC | queryMs=90.54
2026-04-03 09:47:10.261 | step 3 | route=IT_TicketPost | empId=68539 | apiMs=105.02 | totalMs=105.02
2026-04-03 09:47:10.261 | step 1 | route=IT_TicketPost | empId=68539 | query called at=09:47:10.261
2026-04-03 09:47:10.263 | step 2 | route=IT_TicketPost | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-03 09:47:10.264 | step 3 | route=IT_TicketPost | empId=68539 | apiMs=2.62 | totalMs=2.62
2026-04-03 09:47:10.264 | step 1 | route=IT_TicketPost | empId=68539 | query called at=09:47:10.264
2026-04-03 09:47:10.266 | step 2 | route=IT_TicketPost | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-03 09:47:10.266 | step 3 | route=IT_TicketPost | empId=68539 | apiMs=2.07 | totalMs=2.07
2026-04-03 09:47:10.493 | step 1 | route=IT_Ticket | empId=68539 | query called at=09:47:10.493
2026-04-03 09:47:10.504 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-03 09:47:10.505 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-03 09:47:10.507 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 09:47:10.509 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 09:47:10.511 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-03 09:47:10.513 | step 2 | route=IT_Ticket | empId=68539 | query=VMS_Comp_login_proc | queryMs=2.13
2026-04-03 09:47:10.514 | step 3 | route=IT_Ticket | empId=68539 | apiMs=20.75 | totalMs=20.75
2026-04-03 09:47:10.514 | step 1 | route=IT_Ticket | empId=68539 | query called at=09:47:10.514
2026-04-03 09:47:10.516 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-03 09:47:10.518 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-03 09:47:10.519 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 09:47:10.520 | step 3 | route=IT_Ticket | empId=68539 | apiMs=5.76 | totalMs=5.76
2026-04-03 09:47:23.565 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:47:23.565
2026-04-03 09:47:23.576 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-03 09:47:23.579 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=14.00 | totalMs=14.00
2026-04-03 09:47:23.582 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:47:23.582
2026-04-03 09:47:23.986 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=400.8
2026-04-03 09:47:24.077 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=494.46 | totalMs=494.46
2026-04-03 09:47:24.077 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:47:24.077
2026-04-03 09:47:24.080 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-03 09:47:24.080 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.79 | totalMs=2.79
2026-04-03 09:47:26.688 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:47:26.688
2026-04-03 09:47:26.698 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-04-03 09:47:26.702 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-03 09:47:26.706 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-03 09:47:26.708 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 09:47:26.709 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-04-03 09:47:26.712 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=1.73
2026-04-03 09:47:26.712 | step 3 | route=IT_Ticket | empId=52208 | apiMs=23.78 | totalMs=23.78
2026-04-03 09:47:26.713 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:47:26.713
2026-04-03 09:47:26.714 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-03 09:47:26.716 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 09:47:26.717 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-03 09:47:26.718 | step 3 | route=IT_Ticket | empId=52208 | apiMs=5.06 | totalMs=5.06
2026-04-03 09:47:56.260 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68539 | query called at=09:47:56.260
2026-04-03 09:47:57.209 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=947.65
2026-04-03 09:47:57.209 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68539 | apiMs=948.81 | totalMs=948.81
2026-04-03 09:48:06.086 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68539 | query called at=09:48:06.086
2026-04-03 09:48:06.097 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-04-03 09:48:06.102 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68539 | apiMs=15.59 | totalMs=15.59
2026-04-03 09:49:54.857 | step 1 | route=IT_TicketPost | empId=68539 | query called at=09:49:54.857
2026-04-03 09:49:54.891 | step 2 | route=IT_TicketPost | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=32.96
2026-04-03 09:49:54.891 | step 3 | route=IT_TicketPost | empId=68539 | apiMs=34.04 | totalMs=34.04
2026-04-03 09:49:54.892 | step 1 | route=IT_TicketPost | empId=68539 | query called at=09:49:54.892
2026-04-03 09:49:54.916 | step 2 | route=IT_TicketPost | empId=68539 | query=IT_Ticket_Save_SPOC | queryMs=23.83
2026-04-03 09:49:54.920 | step 3 | route=IT_TicketPost | empId=68539 | apiMs=28.15 | totalMs=28.15
2026-04-03 09:49:54.920 | step 1 | route=IT_TicketPost | empId=68539 | query called at=09:49:54.920
2026-04-03 09:49:54.922 | step 2 | route=IT_TicketPost | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-03 09:49:54.923 | step 3 | route=IT_TicketPost | empId=68539 | apiMs=2.58 | totalMs=2.58
2026-04-03 09:49:54.923 | step 1 | route=IT_TicketPost | empId=68539 | query called at=09:49:54.923
2026-04-03 09:49:54.925 | step 2 | route=IT_TicketPost | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-03 09:49:54.925 | step 3 | route=IT_TicketPost | empId=68539 | apiMs=2.01 | totalMs=2.01
2026-04-03 09:49:55.150 | step 1 | route=IT_Ticket | empId=68539 | query called at=09:49:55.150
2026-04-03 09:49:55.161 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-04-03 09:49:55.164 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-04-03 09:49:55.165 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 09:49:55.167 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-03 09:49:55.169 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-03 09:49:55.172 | step 2 | route=IT_Ticket | empId=68539 | query=VMS_Comp_login_proc | queryMs=2.52
2026-04-03 09:49:55.172 | step 3 | route=IT_Ticket | empId=68539 | apiMs=21.74 | totalMs=21.74
2026-04-03 09:49:55.172 | step 1 | route=IT_Ticket | empId=68539 | query called at=09:49:55.172
2026-04-03 09:49:55.174 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 09:49:55.176 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-03 09:49:55.178 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.65
2026-04-03 09:49:55.178 | step 3 | route=IT_Ticket | empId=68539 | apiMs=5.77 | totalMs=5.77
2026-04-03 09:50:03.796 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=09:50:03.796
2026-04-03 09:50:03.833 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=36.87
2026-04-03 09:50:03.834 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=38.12 | totalMs=38.12
2026-04-03 09:50:04.431 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:04.431
2026-04-03 09:50:27.719 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=09:50:27.719
2026-04-03 09:50:27.745 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=25.03
2026-04-03 09:50:27.748 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=29.11 | totalMs=29.11
2026-04-03 09:50:28.077 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:28.077
2026-04-03 09:50:37.905 | step 1 | route=IT_Ticket_Report | empId=68539 | query called at=09:50:37.905
2026-04-03 09:50:38.898 | step 2 | route=IT_Ticket_Report | empId=68539 | query=kpi_it_ticket_report_page_proc | queryMs=992
2026-04-03 09:50:38.898 | step 3 | route=IT_Ticket_Report | empId=68539 | apiMs=993.07 | totalMs=993.07
2026-04-03 09:50:39.233 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:50:39.233
2026-04-03 09:50:57.419 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=09:50:57.419
2026-04-03 09:50:57.467 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=47.2
2026-04-03 09:50:57.467 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=48.16 | totalMs=48.16
2026-04-03 09:50:57.794 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:57.794
2026-04-03 09:51:07.717 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=09:51:07.717
2026-04-03 09:51:07.738 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=20.49
2026-04-03 09:51:07.738 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=21.58 | totalMs=21.58
2026-04-03 09:51:08.072 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:08.072
2026-04-03 09:51:17.629 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=09:51:17.629
2026-04-03 09:51:17.659 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=28.82
2026-04-03 09:51:17.662 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=32.41 | totalMs=32.41
2026-04-03 09:51:17.983 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:17.983
2026-04-03 09:51:43.374 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=09:51:43.374
2026-04-03 09:51:43.388 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=13.65
2026-04-03 09:51:43.392 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=17.53 | totalMs=17.53
2026-04-03 09:51:44.030 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:44.030
2026-04-03 09:51:50.103 | step 1 | route=IT_Ticket | empId=68539 | query called at=09:51:50.103
2026-04-03 09:51:50.114 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-03 09:51:50.119 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-04-03 09:51:50.123 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-03 09:51:50.127 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 09:51:50.129 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-03 09:51:50.132 | step 2 | route=IT_Ticket | empId=68539 | query=VMS_Comp_login_proc | queryMs=2.53
2026-04-03 09:51:50.132 | step 3 | route=IT_Ticket | empId=68539 | apiMs=28.98 | totalMs=28.98
2026-04-03 09:51:50.133 | step 1 | route=IT_Ticket | empId=68539 | query called at=09:51:50.133
2026-04-03 09:51:50.134 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-03 09:51:50.136 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.65
2026-04-03 09:51:50.138 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 09:51:50.138 | step 3 | route=IT_Ticket | empId=68539 | apiMs=5.78 | totalMs=5.78
2026-04-03 09:51:54.614 | step 1 | route=IT_Ticket_Report | empId=68539 | query called at=09:51:54.614
2026-04-03 09:51:54.711 | step 2 | route=IT_Ticket_Report | empId=68539 | query=kpi_it_ticket_report_page_proc | queryMs=96.98
2026-04-03 09:51:54.714 | step 3 | route=IT_Ticket_Report | empId=68539 | apiMs=100.18 | totalMs=100.18
2026-04-03 09:51:55.030 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:51:55.030
2026-04-03 09:52:57.929 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=09:52:57.929
2026-04-03 09:52:57.966 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=36.7
2026-04-03 09:52:57.967 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=37.72 | totalMs=37.72
2026-04-03 09:52:58.332 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:52:58.332
2026-04-03 09:53:00.748 | step 1 | route=IT_Ticket | empId=68539 | query called at=09:53:00.748
2026-04-03 09:53:00.760 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=11.32
2026-04-03 09:53:00.762 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.78
2026-04-03 09:53:00.764 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 09:53:00.766 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-03 09:53:00.767 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-03 09:53:00.770 | step 2 | route=IT_Ticket | empId=68539 | query=VMS_Comp_login_proc | queryMs=2.52
2026-04-03 09:53:00.770 | step 3 | route=IT_Ticket | empId=68539 | apiMs=22.50 | totalMs=22.50
2026-04-03 09:53:00.771 | step 1 | route=IT_Ticket | empId=68539 | query called at=09:53:00.771
2026-04-03 09:53:00.773 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.76
2026-04-03 09:53:00.775 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-03 09:53:00.776 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 09:53:00.777 | step 3 | route=IT_Ticket | empId=68539 | apiMs=5.93 | totalMs=5.93
2026-04-03 09:53:05.438 | step 1 | route=IT_Ticket_Report | empId=68539 | query called at=09:53:05.438
2026-04-03 09:53:05.499 | step 2 | route=IT_Ticket_Report | empId=68539 | query=kpi_it_ticket_report_page_proc | queryMs=61.09
2026-04-03 09:53:05.503 | step 3 | route=IT_Ticket_Report | empId=68539 | apiMs=65.10 | totalMs=65.10
2026-04-03 09:53:05.808 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:53:05.808
2026-04-03 09:53:54.342 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=09:53:54.342
2026-04-03 09:53:54.364 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=21.52
2026-04-03 09:53:54.364 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=22.45 | totalMs=22.45
2026-04-03 09:53:54.717 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:53:54.717
2026-04-03 09:54:34.332 | step 1 | route=IT_Ticket | empId=68539 | query called at=09:54:34.332
2026-04-03 09:54:34.349 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=15.72
2026-04-03 09:54:34.354 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-04-03 09:54:34.359 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-03 09:54:34.363 | step 2 | route=IT_Ticket | empId=68539 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-03 09:54:34.365 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_it_Ticket_Details | queryMs=1.76
2026-04-03 09:54:34.368 | step 2 | route=IT_Ticket | empId=68539 | query=VMS_Comp_login_proc | queryMs=2.52
2026-04-03 09:54:34.368 | step 3 | route=IT_Ticket | empId=68539 | apiMs=36.14 | totalMs=36.14
2026-04-03 09:54:34.369 | step 1 | route=IT_Ticket | empId=68539 | query called at=09:54:34.369
2026-04-03 09:54:34.371 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 09:54:34.372 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 09:54:34.374 | step 2 | route=IT_Ticket | empId=68539 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-03 09:54:34.374 | step 3 | route=IT_Ticket | empId=68539 | apiMs=5.42 | totalMs=5.42
2026-04-03 09:54:40.581 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=09:54:40.581
2026-04-03 09:54:40.597 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=15.62
2026-04-03 09:54:40.597 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=16.58 | totalMs=16.58
2026-04-03 09:54:40.929 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:54:40.929
2026-04-03 09:55:55.970 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:55:55.970
2026-04-03 09:55:56.006 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=35.21
2026-04-03 09:55:56.006 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=36.35 | totalMs=36.35
2026-04-03 09:56:03.375 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:56:03.375
2026-04-03 09:56:07.030 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:56:07.030
2026-04-03 09:56:09.675 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=2643.93
2026-04-03 09:56:09.718 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=2,688.06 | totalMs=2,688.06
2026-04-03 09:56:09.719 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:56:09.719
2026-04-03 09:56:09.721 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.26
2026-04-03 09:56:09.723 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-03 09:56:09.725 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-03 09:56:09.725 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=6.48 | totalMs=6.48
2026-04-03 09:56:11.899 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:56:11.899
2026-04-03 09:56:11.919 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.2
2026-04-03 09:56:11.919 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.15 | totalMs=20.15
2026-04-03 09:56:12.743 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:56:12.743
2026-04-03 09:56:16.660 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:56:16.660
2026-04-03 09:56:16.672 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.74
2026-04-03 09:56:16.681 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=20.74 | totalMs=20.74
2026-04-03 09:56:16.684 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:56:16.684
2026-04-03 09:56:16.688 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-03 09:56:16.690 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-03 09:56:16.692 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-03 09:56:16.692 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=8.25 | totalMs=8.25
2026-04-03 09:56:19.459 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:56:19.459
2026-04-03 09:56:19.472 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=12.56
2026-04-03 09:56:19.475 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=15.94 | totalMs=15.94
2026-04-03 09:56:20.210 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:56:20.210
2026-04-03 10:06:07.427 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:06:07.427
2026-04-03 10:06:07.461 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=33.83
2026-04-03 10:06:07.466 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-04-03 10:06:07.470 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-03 10:06:07.475 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-03 10:06:07.497 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=22.13
2026-04-03 10:06:07.503 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=5.71
2026-04-03 10:06:07.503 | step 3 | route=IT_Ticket | empId=60917 | apiMs=76.69 | totalMs=76.69
2026-04-03 10:06:07.504 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:06:07.504
2026-04-03 10:06:07.521 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=16.94
2026-04-03 10:06:07.523 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-03 10:06:07.525 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-03 10:06:07.525 | step 3 | route=IT_Ticket | empId=60917 | apiMs=20.99 | totalMs=20.99
2026-04-03 10:08:04.787 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=10:08:04.787
2026-04-03 10:08:04.926 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=138.92
2026-04-03 10:08:04.927 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=140.18 | totalMs=140.18
2026-04-03 10:08:07.149 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=10:08:07.149
2026-04-03 10:08:07.162 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-03 10:08:07.165 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=15.35 | totalMs=15.35
2026-04-03 10:09:33.871 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:09:33.871
2026-04-03 10:09:33.887 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=15.2
2026-04-03 10:09:33.888 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=16.31 | totalMs=16.31
2026-04-03 10:09:33.888 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:09:33.888
2026-04-03 10:09:33.923 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=34.49
2026-04-03 10:09:33.926 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=38.11 | totalMs=38.11
2026-04-03 10:09:33.927 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:09:33.927
2026-04-03 10:09:33.929 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.17
2026-04-03 10:09:33.930 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=3.02 | totalMs=3.02
2026-04-03 10:09:33.930 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:09:33.930
2026-04-03 10:09:33.935 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.84
2026-04-03 10:09:33.935 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=4.70 | totalMs=4.70
2026-04-03 10:09:35.847 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:09:35.847
2026-04-03 10:09:35.858 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-03 10:09:35.863 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=2.3
2026-04-03 10:09:35.868 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.71
2026-04-03 10:09:35.869 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-03 10:09:35.871 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-03 10:09:35.877 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=5.72
2026-04-03 10:09:35.877 | step 3 | route=IT_Ticket | empId=60917 | apiMs=30.30 | totalMs=30.30
2026-04-03 10:09:35.878 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:09:35.878
2026-04-03 10:09:35.880 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-04-03 10:09:35.882 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.81
2026-04-03 10:09:35.884 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-04-03 10:09:35.884 | step 3 | route=IT_Ticket | empId=60917 | apiMs=6.47 | totalMs=6.47
2026-04-03 10:09:41.947 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=10:09:41.947
2026-04-03 10:09:42.057 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=109.22
2026-04-03 10:09:42.060 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=113.24 | totalMs=113.24
2026-04-03 10:09:43.664 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=10:09:43.664
2026-04-03 10:09:43.693 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=28.54
2026-04-03 10:09:43.696 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=32.16 | totalMs=32.16
2026-04-03 10:11:51.841 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:11:51.841
2026-04-03 10:11:51.855 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=12.9
2026-04-03 10:11:51.858 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=16.67 | totalMs=16.67
2026-04-03 10:11:51.860 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:11:51.860
2026-04-03 10:11:52.104 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=240.62
2026-04-03 10:11:52.196 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=335.60 | totalMs=335.60
2026-04-03 10:11:52.196 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:11:52.196
2026-04-03 10:11:52.199 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.18
2026-04-03 10:11:52.200 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=3.16 | totalMs=3.16
2026-04-03 10:11:52.200 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:11:52.200
2026-04-03 10:11:52.202 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-03 10:11:52.202 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.09 | totalMs=2.09
2026-04-03 10:11:55.030 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:11:55.030
2026-04-03 10:11:55.105 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=74.7
2026-04-03 10:11:55.114 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-04-03 10:11:55.123 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-04-03 10:11:55.131 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-04-03 10:11:55.140 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=8.63
2026-04-03 10:11:55.158 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=17.02
2026-04-03 10:11:55.158 | step 3 | route=IT_Ticket | empId=60917 | apiMs=127.79 | totalMs=127.79
2026-04-03 10:11:55.158 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:11:55.158
2026-04-03 10:11:55.166 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=7.45
2026-04-03 10:11:55.175 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=7.84
2026-04-03 10:11:55.183 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-04-03 10:11:55.184 | step 3 | route=IT_Ticket | empId=60917 | apiMs=25.07 | totalMs=25.07
2026-04-03 10:12:14.449 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:12:14.449
2026-04-03 10:12:14.503 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=53.11
2026-04-03 10:12:14.507 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=57.62 | totalMs=57.62
2026-04-03 10:12:15.218 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:15.218
2026-04-03 10:12:27.062 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:12:27.062
2026-04-03 10:12:27.482 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=419.63
2026-04-03 10:12:27.511 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=448.95 | totalMs=448.95
2026-04-03 10:12:27.511 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:12:27.511
2026-04-03 10:12:27.513 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-03 10:12:27.515 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-03 10:12:27.517 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-03 10:12:27.517 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.88 | totalMs=5.88
2026-04-03 10:12:28.795 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:12:28.795
2026-04-03 10:12:28.828 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=32.08
2026-04-03 10:12:28.828 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.98 | totalMs=32.98
2026-04-03 10:12:30.997 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:30.997
2026-04-03 10:16:27.717 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:16:27.717
2026-04-03 10:16:27.747 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=30.1
2026-04-03 10:16:27.754 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=6.69
2026-04-03 10:16:27.763 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.65
2026-04-03 10:16:27.768 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=4.64
2026-04-03 10:16:27.830 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=61.36
2026-04-03 10:16:27.835 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=4.14
2026-04-03 10:16:27.835 | step 3 | route=IT_Ticket | empId=51120 | apiMs=118.37 | totalMs=118.37
2026-04-03 10:16:27.836 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:16:27.836
2026-04-03 10:16:27.857 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=21.37
2026-04-03 10:16:27.860 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=2.55
2026-04-03 10:16:27.862 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 10:16:27.862 | step 3 | route=IT_Ticket | empId=51120 | apiMs=26.75 | totalMs=26.75
2026-04-03 10:16:40.313 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:16:40.313
2026-04-03 10:16:40.801 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=487.88
2026-04-03 10:16:40.802 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=489.19 | totalMs=489.19
2026-04-03 10:16:43.691 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:16:43.691
2026-04-03 10:16:43.716 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=24.27
2026-04-03 10:16:43.719 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=28.35 | totalMs=28.35
2026-04-03 10:17:32.830 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:17:32.830
2026-04-03 10:17:32.841 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-03 10:17:32.844 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=13.92 | totalMs=13.92
2026-04-03 10:17:32.848 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:17:32.848
2026-04-03 10:17:32.884 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=33.27
2026-04-03 10:17:32.887 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=39.68 | totalMs=39.68
2026-04-03 10:17:32.888 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:17:32.888
2026-04-03 10:17:32.906 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.73
2026-04-03 10:17:32.906 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=18.59 | totalMs=18.59
2026-04-03 10:17:34.590 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:17:34.590
2026-04-03 10:17:34.601 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-03 10:17:34.606 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-04-03 10:17:34.610 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-03 10:17:34.614 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-03 10:17:34.616 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-03 10:17:34.620 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=4.04
2026-04-03 10:17:34.621 | step 3 | route=IT_Ticket | empId=51120 | apiMs=30.68 | totalMs=30.68
2026-04-03 10:17:34.621 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:17:34.621
2026-04-03 10:17:34.623 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-03 10:17:34.625 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-03 10:17:34.626 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-03 10:17:34.627 | step 3 | route=IT_Ticket | empId=51120 | apiMs=5.42 | totalMs=5.42
2026-04-03 10:22:30.791 | step 1 | route=IT_Ticket | empId=20299 | query called at=10:22:30.791
2026-04-03 10:22:30.803 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-04-03 10:22:30.808 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.91
2026-04-03 10:22:30.812 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 10:22:30.816 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-03 10:22:30.840 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_it_Ticket_Details | queryMs=22.91
2026-04-03 10:22:30.846 | step 2 | route=IT_Ticket | empId=20299 | query=VMS_Comp_login_proc | queryMs=5.74
2026-04-03 10:22:30.846 | step 3 | route=IT_Ticket | empId=20299 | apiMs=54.97 | totalMs=54.97
2026-04-03 10:22:30.847 | step 1 | route=IT_Ticket | empId=20299 | query called at=10:22:30.847
2026-04-03 10:22:30.849 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.93
2026-04-03 10:22:30.851 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 10:22:30.852 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-03 10:22:30.853 | step 3 | route=IT_Ticket | empId=20299 | apiMs=6.13 | totalMs=6.13
2026-04-03 10:22:38.749 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20299 | query called at=10:22:38.749
2026-04-03 10:22:39.073 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=323.17
2026-04-03 10:22:39.076 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20299 | apiMs=326.94 | totalMs=326.94
2026-04-03 10:22:40.353 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20299 | query called at=10:22:40.353
2026-04-03 10:22:40.374 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=16.69
2026-04-03 10:22:40.377 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20299 | apiMs=23.01 | totalMs=23.01
2026-04-03 10:23:04.059 | step 1 | route=IT_TicketPost | empId=20299 | query called at=10:23:04.059
2026-04-03 10:23:04.073 | step 2 | route=IT_TicketPost | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-04-03 10:23:04.076 | step 3 | route=IT_TicketPost | empId=20299 | apiMs=16.81 | totalMs=16.81
2026-04-03 10:23:04.076 | step 1 | route=IT_TicketPost | empId=20299 | query called at=10:23:04.076
2026-04-03 10:23:04.104 | step 2 | route=IT_TicketPost | empId=20299 | query=IT_Ticket_Save_SPOC | queryMs=27.05
2026-04-03 10:23:04.113 | step 3 | route=IT_TicketPost | empId=20299 | apiMs=36.64 | totalMs=36.64
2026-04-03 10:23:04.113 | step 1 | route=IT_TicketPost | empId=20299 | query called at=10:23:04.113
2026-04-03 10:23:04.116 | step 2 | route=IT_TicketPost | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-03 10:23:04.116 | step 3 | route=IT_TicketPost | empId=20299 | apiMs=2.66 | totalMs=2.66
2026-04-03 10:23:04.117 | step 1 | route=IT_TicketPost | empId=20299 | query called at=10:23:04.117
2026-04-03 10:23:04.118 | step 2 | route=IT_TicketPost | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-03 10:23:04.119 | step 3 | route=IT_TicketPost | empId=20299 | apiMs=2.01 | totalMs=2.01
2026-04-03 10:23:05.852 | step 1 | route=IT_Ticket | empId=20299 | query called at=10:23:05.852
2026-04-03 10:23:05.863 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-03 10:23:05.865 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-04-03 10:23:05.867 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 10:23:05.868 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-03 10:23:05.870 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_it_Ticket_Details | queryMs=1.73
2026-04-03 10:23:05.873 | step 2 | route=IT_Ticket | empId=20299 | query=VMS_Comp_login_proc | queryMs=2.51
2026-04-03 10:23:05.874 | step 3 | route=IT_Ticket | empId=20299 | apiMs=21.88 | totalMs=21.88
2026-04-03 10:23:05.874 | step 1 | route=IT_Ticket | empId=20299 | query called at=10:23:05.874
2026-04-03 10:23:05.876 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.73
2026-04-03 10:23:05.878 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-03 10:23:05.879 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-03 10:23:05.880 | step 3 | route=IT_Ticket | empId=20299 | apiMs=5.70 | totalMs=5.70
2026-04-03 10:26:09.947 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:26:09.947
2026-04-03 10:26:09.983 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=35.22
2026-04-03 10:26:09.988 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=40.73 | totalMs=40.73
2026-04-03 10:26:09.991 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:26:09.991
2026-04-03 10:26:09.996 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.14
2026-04-03 10:26:09.998 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-03 10:26:09.999 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-03 10:26:10.000 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.74 | totalMs=8.74
2026-04-03 10:26:11.982 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:26:11.982
2026-04-03 10:26:12.062 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=79.19
2026-04-03 10:26:12.063 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=80.24 | totalMs=80.24
2026-04-03 10:26:12.636 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:26:12.636
2026-04-03 10:26:24.502 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:26:24.502
2026-04-03 10:26:24.517 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=14.93
2026-04-03 10:26:24.523 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=20.60 | totalMs=20.60
2026-04-03 10:26:24.527 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (34950, 1, Process Fabric Development (Bonding), 1, 27, 34950, 2026-04-03).
2026-04-03 10:26:24.865 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:26:24.865
2026-04-03 10:26:24.891 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=25.62
2026-04-03 10:26:24.891 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=26.45 | totalMs=26.45
2026-04-03 10:26:25.453 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:26:25.453
2026-04-03 10:29:16.482 | step 1 | route=IT_Ticket | empId=51052 | query called at=10:29:16.482
2026-04-03 10:29:16.533 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=49.79
2026-04-03 10:29:16.537 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-04-03 10:29:16.542 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 10:29:16.546 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-03 10:29:16.565 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=18.14
2026-04-03 10:29:16.570 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=4.9
2026-04-03 10:29:16.570 | step 3 | route=IT_Ticket | empId=51052 | apiMs=88.30 | totalMs=88.30
2026-04-03 10:29:16.571 | step 1 | route=IT_Ticket | empId=51052 | query called at=10:29:16.571
2026-04-03 10:29:16.626 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=54.32
2026-04-03 10:29:16.628 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-04-03 10:29:16.629 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-03 10:29:16.630 | step 3 | route=IT_Ticket | empId=51052 | apiMs=58.92 | totalMs=58.92
2026-04-03 10:29:43.649 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=10:29:43.649
2026-04-03 10:29:43.823 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=172.91
2026-04-03 10:29:43.825 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=176.57 | totalMs=176.57
2026-04-03 10:31:14.312 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=10:31:14.312
2026-04-03 10:31:14.752 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=439.33
2026-04-03 10:31:14.752 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=440.30 | totalMs=440.30
2026-04-03 10:31:20.694 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=10:31:20.694
2026-04-03 10:31:20.711 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=16.6
2026-04-03 10:31:20.715 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=20.52 | totalMs=20.52
2026-04-03 10:33:35.789 | step 1 | route=IT_Ticket | empId=39652 | query called at=10:33:35.789
2026-04-03 10:33:35.829 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=38.96
2026-04-03 10:33:35.836 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=3.89
2026-04-03 10:33:35.841 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=2.64
2026-04-03 10:33:35.845 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-03 10:33:35.858 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=12.73
2026-04-03 10:33:35.864 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=4.9
2026-04-03 10:33:35.864 | step 3 | route=IT_Ticket | empId=39652 | apiMs=75.15 | totalMs=75.15
2026-04-03 10:33:35.865 | step 1 | route=IT_Ticket | empId=39652 | query called at=10:33:35.865
2026-04-03 10:33:35.879 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=14.13
2026-04-03 10:33:35.881 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-03 10:33:35.882 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-03 10:33:35.883 | step 3 | route=IT_Ticket | empId=39652 | apiMs=17.89 | totalMs=17.89
2026-04-03 10:33:41.832 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=10:33:41.832
2026-04-03 10:33:41.958 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=125.23
2026-04-03 10:33:41.961 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=129.07 | totalMs=129.07
2026-04-03 10:33:43.118 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=10:33:43.118
2026-04-03 10:33:43.131 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=12.51
2026-04-03 10:33:43.134 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=16.32 | totalMs=16.32
2026-04-03 10:34:14.156 | step 1 | route=IT_TicketPost | empId=39652 | query called at=10:34:14.156
2026-04-03 10:34:14.174 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=16.8
2026-04-03 10:34:14.177 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=20.55 | totalMs=20.55
2026-04-03 10:34:14.180 | step 1 | route=IT_TicketPost | empId=39652 | query called at=10:34:14.180
2026-04-03 10:34:14.214 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=32.16
2026-04-03 10:34:14.227 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=47.55 | totalMs=47.55
2026-04-03 10:34:14.227 | step 1 | route=IT_TicketPost | empId=39652 | query called at=10:34:14.227
2026-04-03 10:34:14.236 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.86
2026-04-03 10:34:14.236 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=8.63 | totalMs=8.63
2026-04-03 10:34:14.237 | step 1 | route=IT_TicketPost | empId=39652 | query called at=10:34:14.237
2026-04-03 10:34:14.238 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-03 10:34:14.238 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.83 | totalMs=1.83
2026-04-03 10:34:15.892 | step 1 | route=IT_Ticket | empId=39652 | query called at=10:34:15.892
2026-04-03 10:34:15.903 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-04-03 10:34:15.906 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=2.29
2026-04-03 10:34:15.908 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 10:34:15.910 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-03 10:34:15.912 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.57
2026-04-03 10:34:15.920 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=8.24
2026-04-03 10:34:15.920 | step 3 | route=IT_Ticket | empId=39652 | apiMs=28.53 | totalMs=28.53
2026-04-03 10:34:15.921 | step 1 | route=IT_Ticket | empId=39652 | query called at=10:34:15.921
2026-04-03 10:34:15.923 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.76
2026-04-03 10:34:15.925 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-03 10:34:15.927 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 10:34:15.927 | step 3 | route=IT_Ticket | empId=39652 | apiMs=5.83 | totalMs=5.83
2026-04-03 10:34:40.913 | step 1 | route=IT_TicketPost | empId=51052 | query called at=10:34:40.913
2026-04-03 10:34:40.924 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-03 10:34:40.925 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=11.43 | totalMs=11.43
2026-04-03 10:34:40.925 | step 1 | route=IT_TicketPost | empId=51052 | query called at=10:34:40.925
2026-04-03 10:34:40.958 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=32.5
2026-04-03 10:34:40.961 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=36.27 | totalMs=36.27
2026-04-03 10:34:40.962 | step 1 | route=IT_TicketPost | empId=51052 | query called at=10:34:40.962
2026-04-03 10:34:40.966 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.74
2026-04-03 10:34:40.966 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=4.41 | totalMs=4.41
2026-04-03 10:34:40.967 | step 1 | route=IT_TicketPost | empId=51052 | query called at=10:34:40.967
2026-04-03 10:34:40.968 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-03 10:34:40.968 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.83 | totalMs=1.83
2026-04-03 10:34:41.200 | step 1 | route=IT_Ticket | empId=51052 | query called at=10:34:41.200
2026-04-03 10:34:41.211 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-04-03 10:34:41.213 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-04-03 10:34:41.214 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 10:34:41.216 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 10:34:41.218 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-03 10:34:41.220 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=2.12
2026-04-03 10:34:41.221 | step 3 | route=IT_Ticket | empId=51052 | apiMs=20.92 | totalMs=20.92
2026-04-03 10:34:41.221 | step 1 | route=IT_Ticket | empId=51052 | query called at=10:34:41.221
2026-04-03 10:34:41.223 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-03 10:34:41.225 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 10:34:41.226 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 10:34:41.227 | step 3 | route=IT_Ticket | empId=51052 | apiMs=5.42 | totalMs=5.42
2026-04-03 10:35:33.361 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:35:33.361
2026-04-03 10:35:33.375 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=13.83
2026-04-03 10:35:33.380 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-03 10:35:33.384 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-03 10:35:33.386 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-03 10:35:33.388 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-03 10:35:33.390 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=1.84
2026-04-03 10:35:33.390 | step 3 | route=IT_Ticket | empId=57185 | apiMs=29.31 | totalMs=29.31
2026-04-03 10:35:33.391 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:35:33.391
2026-04-03 10:35:33.393 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-04-03 10:35:33.394 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-03 10:35:33.397 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.98
2026-04-03 10:35:33.397 | step 3 | route=IT_Ticket | empId=57185 | apiMs=6.10 | totalMs=6.10
2026-04-03 10:35:46.644 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=10:35:46.644
2026-04-03 10:35:46.818 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=173.35
2026-04-03 10:35:46.818 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=174.30 | totalMs=174.30
2026-04-03 10:35:48.375 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=10:35:48.375
2026-04-03 10:35:48.387 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.97
2026-04-03 10:35:48.388 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=12.95 | totalMs=12.95
2026-04-03 10:36:31.640 | step 1 | route=IT_TicketPost | empId=57185 | query called at=10:36:31.640
2026-04-03 10:36:31.669 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=28.73
2026-04-03 10:36:31.673 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=32.57 | totalMs=32.57
2026-04-03 10:36:31.676 | step 1 | route=IT_TicketPost | empId=57185 | query called at=10:36:31.676
2026-04-03 10:36:31.705 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=27.08
2026-04-03 10:36:31.708 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=32.37 | totalMs=32.37
2026-04-03 10:36:31.708 | step 1 | route=IT_TicketPost | empId=57185 | query called at=10:36:31.708
2026-04-03 10:36:31.710 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-03 10:36:31.711 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.56 | totalMs=2.56
2026-04-03 10:36:31.711 | step 1 | route=IT_TicketPost | empId=57185 | query called at=10:36:31.711
2026-04-03 10:36:31.713 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-03 10:36:31.713 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.74 | totalMs=1.74
2026-04-03 10:36:32.098 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:36:32.098
2026-04-03 10:36:32.110 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.63
2026-04-03 10:36:32.112 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-03 10:36:32.113 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-03 10:36:32.115 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-03 10:36:32.117 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-03 10:36:32.123 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=5.7
2026-04-03 10:36:32.123 | step 3 | route=IT_Ticket | empId=57185 | apiMs=25.08 | totalMs=25.08
2026-04-03 10:36:32.124 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:36:32.124
2026-04-03 10:36:32.125 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-03 10:36:32.127 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-03 10:36:32.129 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-03 10:36:32.129 | step 3 | route=IT_Ticket | empId=57185 | apiMs=5.23 | totalMs=5.23
2026-04-03 10:37:02.717 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=10:37:02.717
2026-04-03 10:37:02.806 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=89.02
2026-04-03 10:37:02.810 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=92.83 | totalMs=92.83
2026-04-03 10:37:04.141 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:37:04.141
2026-04-03 10:37:08.586 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=10:37:08.586
2026-04-03 10:37:09.276 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=689.17
2026-04-03 10:37:09.582 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=995.52 | totalMs=995.52
2026-04-03 10:37:09.585 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=10:37:09.585
2026-04-03 10:37:09.612 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.92
2026-04-03 10:37:09.622 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.62
2026-04-03 10:37:09.630 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.19
2026-04-03 10:37:09.631 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=45.25 | totalMs=45.25
2026-04-03 10:37:09.876 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=10:37:09.876
2026-04-03 10:37:09.911 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=34.62
2026-04-03 10:37:09.911 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=35.63 | totalMs=35.63
2026-04-03 10:37:10.675 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:37:10.675
2026-04-03 10:44:24.744 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:44:24.744
2026-04-03 10:44:24.815 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=70.31
2026-04-03 10:44:24.823 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=7.32
2026-04-03 10:44:24.828 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=5.02
2026-04-03 10:44:24.837 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-04-03 10:44:24.922 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=85.09
2026-04-03 10:44:24.938 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=15.61
2026-04-03 10:44:24.939 | step 3 | route=IT_Ticket | empId=59261 | apiMs=194.78 | totalMs=194.78
2026-04-03 10:44:24.940 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:44:24.940
2026-04-03 10:44:24.967 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=27.35
2026-04-03 10:44:24.969 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-03 10:44:24.971 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-03 10:44:24.971 | step 3 | route=IT_Ticket | empId=59261 | apiMs=31.40 | totalMs=31.40
2026-04-03 10:44:42.084 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=10:44:42.084
2026-04-03 10:44:42.343 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=258.32
2026-04-03 10:44:42.347 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=262.57 | totalMs=262.57
2026-04-03 10:44:43.407 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=10:44:43.407
2026-04-03 10:44:43.440 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=31.85
2026-04-03 10:44:43.443 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=35.82 | totalMs=35.82
2026-04-03 10:45:15.953 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:45:15.953
2026-04-03 10:45:15.964 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-03 10:45:15.964 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=11.16 | totalMs=11.16
2026-04-03 10:45:15.965 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:45:15.965
2026-04-03 10:45:16.054 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=88.99
2026-04-03 10:45:16.056 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=91.56 | totalMs=91.56
2026-04-03 10:45:16.057 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:45:16.057
2026-04-03 10:45:16.059 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-03 10:45:16.059 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.59 | totalMs=2.59
2026-04-03 10:45:16.060 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:45:16.060
2026-04-03 10:45:16.061 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-03 10:45:16.062 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.10 | totalMs=2.10
2026-04-03 10:45:16.292 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:45:16.292
2026-04-03 10:45:16.303 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-03 10:45:16.305 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.78
2026-04-03 10:45:16.307 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 10:45:16.308 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-03 10:45:16.310 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.75
2026-04-03 10:45:16.313 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=2.52
2026-04-03 10:45:16.314 | step 3 | route=IT_Ticket | empId=59261 | apiMs=21.61 | totalMs=21.61
2026-04-03 10:45:16.314 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:45:16.314
2026-04-03 10:45:16.316 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-04-03 10:45:16.318 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-03 10:45:16.320 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-03 10:45:16.320 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.82 | totalMs=5.82
2026-04-03 10:47:29.722 | step 1 | route=IT_Ticket | empId=51701 | query called at=10:47:29.722
2026-04-03 10:47:29.749 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=25.88
2026-04-03 10:47:29.753 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=4.34
2026-04-03 10:47:29.755 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-03 10:47:29.757 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 10:47:29.760 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=2.99
2026-04-03 10:47:29.767 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=6.53
2026-04-03 10:47:29.768 | step 3 | route=IT_Ticket | empId=51701 | apiMs=45.57 | totalMs=45.57
2026-04-03 10:47:29.768 | step 1 | route=IT_Ticket | empId=51701 | query called at=10:47:29.768
2026-04-03 10:47:29.770 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-03 10:47:29.771 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 10:47:29.774 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=2.23
2026-04-03 10:47:29.774 | step 3 | route=IT_Ticket | empId=51701 | apiMs=6.37 | totalMs=6.37
2026-04-03 10:47:41.630 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=10:47:41.630
2026-04-03 10:47:41.832 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=200.58
2026-04-03 10:47:41.832 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=201.54 | totalMs=201.54
2026-04-03 10:47:43.642 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=10:47:43.642
2026-04-03 10:47:43.658 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=15.09
2026-04-03 10:47:43.661 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=19.19 | totalMs=19.19
2026-04-03 10:49:06.936 | step 1 | route=IT_TicketPost | empId=51701 | query called at=10:49:06.936
2026-04-03 10:49:06.948 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-04-03 10:49:06.948 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=12.53 | totalMs=12.53
2026-04-03 10:49:06.949 | step 1 | route=IT_TicketPost | empId=51701 | query called at=10:49:06.949
2026-04-03 10:49:06.975 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=25.58
2026-04-03 10:49:06.977 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=28.12 | totalMs=28.12
2026-04-03 10:49:06.977 | step 1 | route=IT_TicketPost | empId=51701 | query called at=10:49:06.977
2026-04-03 10:49:06.983 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.33
2026-04-03 10:49:06.983 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=6.15 | totalMs=6.15
2026-04-03 10:49:06.984 | step 1 | route=IT_TicketPost | empId=51701 | query called at=10:49:06.984
2026-04-03 10:49:06.986 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-03 10:49:06.986 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=2.30 | totalMs=2.30
2026-04-03 10:49:08.888 | step 1 | route=IT_Ticket | empId=51701 | query called at=10:49:08.888
2026-04-03 10:49:08.904 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=15.87
2026-04-03 10:49:08.914 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=8.79
2026-04-03 10:49:08.923 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=9.13
2026-04-03 10:49:08.933 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-04-03 10:49:08.943 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=9.03
2026-04-03 10:49:08.955 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=11.8
2026-04-03 10:49:08.955 | step 3 | route=IT_Ticket | empId=51701 | apiMs=67.38 | totalMs=67.38
2026-04-03 10:49:08.956 | step 1 | route=IT_Ticket | empId=51701 | query called at=10:49:08.956
2026-04-03 10:49:08.968 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=11.44
2026-04-03 10:49:08.976 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-04-03 10:49:08.986 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=8.99
2026-04-03 10:49:08.986 | step 3 | route=IT_Ticket | empId=51701 | apiMs=30.16 | totalMs=30.16
2026-04-03 10:55:23.538 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:55:23.538
2026-04-03 10:55:23.556 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=17.05
2026-04-03 10:55:23.558 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=19.81 | totalMs=19.81
2026-04-03 10:55:23.565 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (34950, 1, Process Fabric Development (Bonding), 1, 27, 34950, 2026-04-03).
2026-04-03 10:55:23.811 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:55:23.811
2026-04-03 10:55:23.872 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=61.01
2026-04-03 10:55:23.873 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=62.03 | totalMs=62.03
2026-04-03 10:55:24.418 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:24.418
2026-04-03 11:04:47.893 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:04:47.893
2026-04-03 11:04:47.934 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=40.09
2026-04-03 11:04:47.942 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.14
2026-04-03 11:04:47.950 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=4.57
2026-04-03 11:04:47.953 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-03 11:04:47.966 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=12.13
2026-04-03 11:04:47.973 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=6.82
2026-04-03 11:04:47.973 | step 3 | route=IT_Ticket | empId=51415 | apiMs=80.35 | totalMs=80.35
2026-04-03 11:04:47.974 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:04:47.974
2026-04-03 11:04:47.999 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=24.14
2026-04-03 11:04:48.007 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.8
2026-04-03 11:04:48.015 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-03 11:04:48.015 | step 3 | route=IT_Ticket | empId=51415 | apiMs=41.37 | totalMs=41.37
2026-04-03 11:04:53.530 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:04:53.530
2026-04-03 11:04:53.585 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.68
2026-04-03 11:04:53.588 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.03 | totalMs=58.03
2026-04-03 11:04:56.376 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:04:56.376
2026-04-03 11:04:56.388 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.37
2026-04-03 11:04:56.391 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.91 | totalMs=14.91
2026-04-03 11:05:17.702 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:17.702
2026-04-03 11:05:17.713 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-03 11:05:17.717 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.20 | totalMs=14.20
2026-04-03 11:05:17.719 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:17.719
2026-04-03 11:05:18.592 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=869.72
2026-04-03 11:05:18.893 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1,173.09 | totalMs=1,173.09
2026-04-03 11:05:18.893 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:18.893
2026-04-03 11:05:18.896 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.2
2026-04-03 11:05:18.896 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.18 | totalMs=3.18
2026-04-03 11:05:18.897 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:05:18.897
2026-04-03 11:05:18.898 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-03 11:05:18.899 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.69 | totalMs=1.69
2026-04-03 11:05:20.468 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:05:20.468
2026-04-03 11:05:20.479 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-03 11:05:20.481 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-04-03 11:05:20.482 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-03 11:05:20.484 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-03 11:05:20.485 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-04-03 11:05:20.487 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.82
2026-04-03 11:05:20.488 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.17 | totalMs=19.17
2026-04-03 11:05:20.488 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:05:20.488
2026-04-03 11:05:20.489 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-03 11:05:20.491 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-03 11:05:20.492 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-03 11:05:20.492 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.20 | totalMs=4.20
2026-04-03 11:05:56.467 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:05:56.467
2026-04-03 11:05:56.519 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=50.79
2026-04-03 11:05:56.519 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=51.85 | totalMs=51.85
2026-04-03 11:05:58.665 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:05:58.665
2026-04-03 11:05:58.681 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.45
2026-04-03 11:05:58.684 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.18 | totalMs=19.18
2026-04-03 11:06:04.512 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:04.512
2026-04-03 11:06:04.532 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=19.28
2026-04-03 11:06:04.533 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=20.26 | totalMs=20.26
2026-04-03 11:06:04.533 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:04.533
2026-04-03 11:06:04.805 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=270.98
2026-04-03 11:06:04.830 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=296.60 | totalMs=296.60
2026-04-03 11:06:04.830 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:04.830
2026-04-03 11:06:04.839 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-04-03 11:06:04.840 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.11 | totalMs=9.11
2026-04-03 11:06:04.840 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:04.840
2026-04-03 11:06:04.848 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.87
2026-04-03 11:06:04.848 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.95 | totalMs=7.95
2026-04-03 11:06:06.468 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:06.468
2026-04-03 11:06:06.477 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-04-03 11:06:06.479 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-03 11:06:06.480 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-03 11:06:06.481 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-03 11:06:06.483 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-03 11:06:06.485 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-03 11:06:06.485 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.31 | totalMs=17.31
2026-04-03 11:06:06.485 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:06.485
2026-04-03 11:06:06.487 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-03 11:06:06.488 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-03 11:06:06.489 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-03 11:06:06.489 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.01 | totalMs=4.01
2026-04-03 11:06:15.934 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:06:15.934
2026-04-03 11:06:15.989 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.69
2026-04-03 11:06:15.992 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.52 | totalMs=58.52
2026-04-03 11:06:22.263 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:06:22.263
2026-04-03 11:06:22.275 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-04-03 11:06:22.275 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.94 | totalMs=11.94
2026-04-03 11:06:30.069 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:30.069
2026-04-03 11:06:30.079 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-04-03 11:06:30.080 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.71 | totalMs=10.71
2026-04-03 11:06:30.080 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:30.080
2026-04-03 11:06:30.085 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.76
2026-04-03 11:06:30.087 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=6.41 | totalMs=6.41
2026-04-03 11:06:30.087 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:30.087
2026-04-03 11:06:30.089 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-03 11:06:30.089 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.15 | totalMs=2.15
2026-04-03 11:06:30.090 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:06:30.090
2026-04-03 11:06:30.091 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-03 11:06:30.092 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.69 | totalMs=1.69
2026-04-03 11:06:31.595 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:31.595
2026-04-03 11:06:31.606 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-03 11:06:31.607 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-03 11:06:31.609 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-03 11:06:31.610 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-03 11:06:31.612 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-03 11:06:31.614 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.99
2026-04-03 11:06:31.614 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.24 | totalMs=19.24
2026-04-03 11:06:31.615 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:06:31.615
2026-04-03 11:06:31.616 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-03 11:06:31.618 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-03 11:06:31.619 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-03 11:06:31.619 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.57 | totalMs=4.57
2026-04-03 11:06:39.019 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:06:39.019
2026-04-03 11:06:39.081 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=60.89
2026-04-03 11:06:39.081 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=61.87 | totalMs=61.87
2026-04-03 11:06:39.599 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:06:39.599
2026-04-03 11:06:49.474 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:06:49.474
2026-04-03 11:06:49.610 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=135.44
2026-04-03 11:06:49.658 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=38.59
2026-04-03 11:06:49.675 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=9.83
2026-04-03 11:06:49.680 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=206.55 | totalMs=206.55
2026-04-03 11:06:49.681 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:06:49.681
2026-04-03 11:06:49.682 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-03 11:06:49.684 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-03 11:06:49.685 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-03 11:06:49.685 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.64 | totalMs=4.64
2026-04-03 11:06:51.507 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:06:51.507
2026-04-03 11:06:51.509 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-03 11:06:51.511 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-03 11:06:51.512 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-03 11:06:51.512 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.06 | totalMs=5.06
2026-04-03 11:06:52.473 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:06:52.473
2026-04-03 11:06:52.475 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-03 11:06:52.476 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-03 11:06:52.478 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-03 11:06:52.478 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.23 | totalMs=5.23
2026-04-03 11:06:53.716 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:06:53.716
2026-04-03 11:06:53.747 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.77
2026-04-03 11:06:53.748 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.68 | totalMs=31.68
2026-04-03 11:06:54.217 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:06:54.217
2026-04-03 11:07:58.962 | step 1 | route=Ticket_SPOC_Approve | empId=34215 | query called at=11:07:58.962
2026-04-03 11:07:58.988 | step 2 | route=Ticket_SPOC_Approve | empId=34215 | query=IT_TIcket_SPOCApp_Report | queryMs=24.78
2026-04-03 11:07:58.988 | step 3 | route=Ticket_SPOC_Approve | empId=34215 | apiMs=25.70 | totalMs=25.70
2026-04-03 11:08:06.717 | step 4 | route=pageRenderd | empId=34215 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:08:06.717
2026-04-03 11:08:14.137 | step 1 | route=SPOC_Entry_Save | empId=34215 | query called at=11:08:14.137
2026-04-03 11:08:14.166 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=IT_Ticket_Update_SPOC | queryMs=28.61
2026-04-03 11:08:14.170 | step 3 | route=SPOC_Entry_Save | empId=34215 | apiMs=33.84 | totalMs=33.84
2026-04-03 11:08:14.173 | step 1 | route=SPOC_Entry_Save | empId=34215 | query called at=11:08:14.173
2026-04-03 11:08:14.177 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-03 11:08:14.179 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-03 11:08:14.180 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-03 11:08:14.180 | step 3 | route=SPOC_Entry_Save | empId=34215 | apiMs=7.00 | totalMs=7.00
2026-04-03 11:08:14.404 | step 1 | route=Ticket_SPOC_Approve | empId=34215 | query called at=11:08:14.404
2026-04-03 11:08:14.426 | step 2 | route=Ticket_SPOC_Approve | empId=34215 | query=IT_TIcket_SPOCApp_Report | queryMs=22.18
2026-04-03 11:08:14.427 | step 3 | route=Ticket_SPOC_Approve | empId=34215 | apiMs=23.04 | totalMs=23.04
2026-04-03 11:08:15.029 | step 4 | route=pageRenderd | empId=34215 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:08:15.029
2026-04-03 11:08:29.556 | step 1 | route=Ticket_SPOC_Approve | empId=34215 | query called at=11:08:29.556
2026-04-03 11:08:29.579 | step 2 | route=Ticket_SPOC_Approve | empId=34215 | query=IT_TIcket_SPOCApp_Report | queryMs=22.29
2026-04-03 11:08:29.580 | step 3 | route=Ticket_SPOC_Approve | empId=34215 | apiMs=23.33 | totalMs=23.33
2026-04-03 11:08:29.927 | step 4 | route=pageRenderd | empId=34215 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:08:29.927
2026-04-03 11:16:04.692 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:16:04.692
2026-04-03 11:16:04.716 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=22.97
2026-04-03 11:16:04.717 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-03 11:16:04.719 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-03 11:16:04.720 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-03 11:16:04.734 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=13.08
2026-04-03 11:16:04.738 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=3.54
2026-04-03 11:16:04.738 | step 3 | route=IT_Ticket | empId=41061 | apiMs=45.75 | totalMs=45.75
2026-04-03 11:16:04.739 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:16:04.739
2026-04-03 11:16:04.749 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=10.18
2026-04-03 11:16:04.750 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-03 11:16:04.751 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-03 11:16:04.752 | step 3 | route=IT_Ticket | empId=41061 | apiMs=13.07 | totalMs=13.07
2026-04-03 11:16:10.199 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=11:16:10.199
2026-04-03 11:16:10.383 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=181.26
2026-04-03 11:16:10.386 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=187.39 | totalMs=187.39
2026-04-03 11:16:13.026 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=11:16:13.026
2026-04-03 11:16:13.037 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-04-03 11:16:13.037 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=11.70 | totalMs=11.70
2026-04-03 11:16:42.661 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:16:42.661
2026-04-03 11:16:42.672 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-04-03 11:16:42.673 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=11.61 | totalMs=11.61
2026-04-03 11:16:42.674 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:16:42.674
2026-04-03 11:16:42.720 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=45.53
2026-04-03 11:16:42.730 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=56.84 | totalMs=56.84
2026-04-03 11:16:42.731 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:16:42.731
2026-04-03 11:16:42.733 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.96
2026-04-03 11:16:42.734 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2.82 | totalMs=2.82
2026-04-03 11:16:42.734 | step 1 | route=IT_TicketPost | empId=41061 | query called at=11:16:42.734
2026-04-03 11:16:42.736 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-03 11:16:42.736 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=1.97 | totalMs=1.97
2026-04-03 11:16:45.499 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:16:45.499
2026-04-03 11:16:45.513 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-03 11:16:45.517 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-03 11:16:45.518 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-03 11:16:45.520 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-03 11:16:45.521 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-03 11:16:45.529 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=7.51
2026-04-03 11:16:45.529 | step 3 | route=IT_Ticket | empId=41061 | apiMs=30.23 | totalMs=30.23
2026-04-03 11:16:45.530 | step 1 | route=IT_Ticket | empId=41061 | query called at=11:16:45.530
2026-04-03 11:16:45.531 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-03 11:16:45.533 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-03 11:16:45.534 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-03 11:16:45.535 | step 3 | route=IT_Ticket | empId=41061 | apiMs=4.83 | totalMs=4.83
2026-04-03 11:21:39.697 | step 1 | route=IT_Ticket_Report | empId=68613 | query called at=11:21:39.697
2026-04-03 11:21:39.955 | step 2 | route=IT_Ticket_Report | empId=68613 | query=kpi_it_ticket_report_page_proc | queryMs=257.51
2026-04-03 11:21:39.959 | step 3 | route=IT_Ticket_Report | empId=68613 | apiMs=261.38 | totalMs=261.38
2026-04-03 11:21:42.964 | step 4 | route=pageRenderd | empId=68613 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:21:42.964
2026-04-03 11:27:46.959 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:27:46.959
2026-04-03 11:27:46.997 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=36.73
2026-04-03 11:27:46.999 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.71
2026-04-03 11:27:47.000 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-03 11:27:47.002 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-03 11:27:47.027 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=24.64
2026-04-03 11:27:47.033 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=6.19
2026-04-03 11:27:47.033 | step 3 | route=IT_Ticket | empId=6770 | apiMs=74.18 | totalMs=74.18
2026-04-03 11:27:47.034 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:27:47.034
2026-04-03 11:27:47.047 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=12.33
2026-04-03 11:27:47.048 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-03 11:27:47.049 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-03 11:27:47.049 | step 3 | route=IT_Ticket | empId=6770 | apiMs=15.30 | totalMs=15.30
2026-04-03 11:27:53.638 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=11:27:53.638
2026-04-03 11:27:53.712 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=72.98
2026-04-03 11:27:53.715 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=76.84 | totalMs=76.84
2026-04-03 11:27:54.956 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=11:27:54.956
2026-04-03 11:27:54.969 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=13.31
2026-04-03 11:27:54.973 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=16.94 | totalMs=16.94
2026-04-03 11:28:36.433 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:28:36.433
2026-04-03 11:28:36.445 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-04-03 11:28:36.448 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=14.90 | totalMs=14.90
2026-04-03 11:28:36.451 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:28:36.451
2026-04-03 11:28:36.465 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=11.6
2026-04-03 11:28:36.472 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=20.87 | totalMs=20.87
2026-04-03 11:28:36.472 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:28:36.472
2026-04-03 11:28:36.490 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.75
2026-04-03 11:28:36.490 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=17.71 | totalMs=17.71
2026-04-03 11:28:36.490 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:28:36.490
2026-04-03 11:28:36.492 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-03 11:28:36.492 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=1.56 | totalMs=1.56
2026-04-03 11:28:59.315 | step 5 | route=IT_TicketPost | empId=6770 | action=IT Ticket Entry Save - ERROR | error => fgets(): SSL: An existing connection was forcibly closed by the remote host
2026-04-03 11:28:59.544 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:28:59.544
2026-04-03 11:28:59.554 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-04-03 11:28:59.555 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-03 11:28:59.556 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-03 11:28:59.558 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-03 11:28:59.559 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-04-03 11:28:59.563 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=3.44
2026-04-03 11:28:59.563 | step 3 | route=IT_Ticket | empId=6770 | apiMs=19.41 | totalMs=19.41
2026-04-03 11:28:59.564 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:28:59.564
2026-04-03 11:28:59.565 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-03 11:28:59.566 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-03 11:28:59.567 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-03 11:28:59.568 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.06 | totalMs=4.06
2026-04-03 11:29:15.955 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=11:29:15.955
2026-04-03 11:29:16.115 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=159.25
2026-04-03 11:29:16.119 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=163.11 | totalMs=163.11
2026-04-03 11:29:17.227 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=11:29:17.227
2026-04-03 11:29:17.240 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=12.57
2026-04-03 11:29:17.242 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=15.72 | totalMs=15.72
2026-04-03 11:29:35.768 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:29:35.768
2026-04-03 11:29:35.780 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-04-03 11:29:35.783 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=14.44 | totalMs=14.44
2026-04-03 11:29:35.786 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:29:35.786
2026-04-03 11:29:35.795 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=6.36
2026-04-03 11:29:35.796 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=10.55 | totalMs=10.55
2026-04-03 11:29:35.796 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:29:35.796
2026-04-03 11:29:35.798 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-03 11:29:35.798 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=1.93 | totalMs=1.93
2026-04-03 11:29:35.799 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:29:35.799
2026-04-03 11:29:35.800 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-03 11:29:35.800 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=1.57 | totalMs=1.57
2026-04-03 11:29:37.589 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:29:37.589
2026-04-03 11:29:37.600 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-03 11:29:37.604 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-03 11:29:37.608 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-03 11:29:37.609 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-03 11:29:37.610 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-03 11:29:37.614 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=3.51
2026-04-03 11:29:37.614 | step 3 | route=IT_Ticket | empId=6770 | apiMs=24.64 | totalMs=24.64
2026-04-03 11:29:37.614 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:29:37.614
2026-04-03 11:29:37.616 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-03 11:29:37.617 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-03 11:29:37.619 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-03 11:29:37.619 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.62 | totalMs=4.62
2026-04-03 11:47:14.881 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:47:14.881
2026-04-03 11:47:14.930 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=48.24
2026-04-03 11:47:14.933 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=51.62 | totalMs=51.62
2026-04-03 11:47:15.404 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:15.404
2026-04-03 11:47:24.244 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=11:47:24.244
2026-04-03 11:47:24.302 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=57.1
2026-04-03 11:47:24.324 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=17.43
2026-04-03 11:47:24.328 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=84.38 | totalMs=84.38
2026-04-03 11:47:24.331 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=11:47:24.331
2026-04-03 11:47:24.333 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-03 11:47:24.335 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-03 11:47:24.336 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-03 11:47:24.336 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.34 | totalMs=5.34
2026-04-03 11:47:24.337 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=11:47:24.337
2026-04-03 11:47:24.338 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-03 11:47:24.340 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-03 11:47:24.341 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-03 11:47:24.341 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.45 | totalMs=4.45
2026-04-03 11:47:28.224 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:47:28.224
2026-04-03 11:47:28.251 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=26.72
2026-04-03 11:47:28.254 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=30.10 | totalMs=30.10
2026-04-03 11:47:28.677 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:28.677
2026-04-03 11:49:26.925 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:49:26.925
2026-04-03 11:49:26.959 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=33.54
2026-04-03 11:49:26.963 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-04-03 11:49:26.967 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-03 11:49:26.971 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-03 11:49:26.984 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=12.29
2026-04-03 11:49:26.986 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=1.86
2026-04-03 11:49:26.986 | step 3 | route=IT_Ticket | empId=10342 | apiMs=61.62 | totalMs=61.62
2026-04-03 11:49:26.987 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:49:26.987
2026-04-03 11:49:27.004 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=17.34
2026-04-03 11:49:27.006 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-03 11:49:27.007 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-03 11:49:27.008 | step 3 | route=IT_Ticket | empId=10342 | apiMs=20.97 | totalMs=20.97
2026-04-03 11:49:32.995 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=11:49:32.995
2026-04-03 11:49:33.304 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=308.35
2026-04-03 11:49:33.307 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=312.44 | totalMs=312.44
2026-04-03 11:49:58.221 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=11:49:58.221
2026-04-03 11:49:58.235 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=12.93
2026-04-03 11:49:58.238 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=16.78 | totalMs=16.78
2026-04-03 11:50:06.568 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:50:06.568
2026-04-03 11:50:06.578 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-03 11:50:06.583 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.93
2026-04-03 11:50:06.587 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-03 11:50:06.592 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=2.04
2026-04-03 11:50:06.593 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-03 11:50:06.595 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.42
2026-04-03 11:50:06.595 | step 3 | route=IT_Ticket | empId=68413 | apiMs=27.62 | totalMs=27.62
2026-04-03 11:50:06.596 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:50:06.596
2026-04-03 11:50:06.598 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-04-03 11:50:06.599 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-03 11:50:06.600 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-03 11:50:06.601 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.87 | totalMs=4.87
2026-04-03 11:50:13.046 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=11:50:13.046
2026-04-03 11:50:13.224 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=177.7
2026-04-03 11:50:13.224 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=178.71 | totalMs=178.71
2026-04-03 11:50:14.934 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=11:50:14.934
2026-04-03 11:50:14.951 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=15.88
2026-04-03 11:50:14.954 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=19.84 | totalMs=19.84
2026-04-03 11:50:56.036 | step 1 | route=IT_TicketPost | empId=68413 | query called at=11:50:56.036
2026-04-03 11:50:56.047 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-04-03 11:50:56.050 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=14.57 | totalMs=14.57
2026-04-03 11:50:56.053 | step 1 | route=IT_TicketPost | empId=68413 | query called at=11:50:56.053
2026-04-03 11:50:56.105 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=48.9
2026-04-03 11:50:56.107 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=54.19 | totalMs=54.19
2026-04-03 11:50:56.108 | step 1 | route=IT_TicketPost | empId=68413 | query called at=11:50:56.108
2026-04-03 11:50:56.110 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-04-03 11:50:56.110 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.73 | totalMs=2.73
2026-04-03 11:50:56.331 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:50:56.331
2026-04-03 11:50:56.341 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-03 11:50:56.343 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-03 11:50:56.344 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-03 11:50:56.346 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-03 11:50:56.347 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-03 11:50:56.349 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.94
2026-04-03 11:50:56.350 | step 3 | route=IT_Ticket | empId=68413 | apiMs=18.79 | totalMs=18.79
2026-04-03 11:50:56.350 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:50:56.350
2026-04-03 11:50:56.352 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-03 11:50:56.354 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-03 11:50:56.355 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-03 11:50:56.355 | step 3 | route=IT_Ticket | empId=68413 | apiMs=5.01 | totalMs=5.01
2026-04-03 11:52:54.708 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:52:54.708
2026-04-03 11:52:54.718 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-04-03 11:52:54.718 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=10.32 | totalMs=10.32
2026-04-03 11:52:54.719 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:52:54.719
2026-04-03 11:52:54.752 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=32.41
2026-04-03 11:52:54.759 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=39.91 | totalMs=39.91
2026-04-03 11:52:54.759 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:52:54.759
2026-04-03 11:52:54.779 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.02
2026-04-03 11:52:54.779 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=19.79 | totalMs=19.79
2026-04-03 11:52:54.779 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:52:54.779
2026-04-03 11:52:54.792 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.88
2026-04-03 11:52:54.792 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=12.56 | totalMs=12.56
2026-04-03 11:52:56.159 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:52:56.159
2026-04-03 11:52:56.186 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=27.23
2026-04-03 11:52:56.198 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-03 11:52:56.201 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-03 11:52:56.205 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-03 11:52:56.207 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-04-03 11:52:56.211 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=3.96
2026-04-03 11:52:56.211 | step 3 | route=IT_Ticket | empId=10342 | apiMs=52.78 | totalMs=52.78
2026-04-03 11:52:56.212 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:52:56.212
2026-04-03 11:52:56.214 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.8
2026-04-03 11:52:56.215 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-03 11:52:56.217 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-03 11:52:56.217 | step 3 | route=IT_Ticket | empId=10342 | apiMs=5.11 | totalMs=5.11
2026-04-03 11:53:38.900 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:53:38.900
2026-04-03 11:53:38.948 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=47.09
2026-04-03 11:53:38.948 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=48.32 | totalMs=48.32
2026-04-03 11:53:39.450 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:53:39.450
2026-04-03 11:53:52.092 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:53:52.092
2026-04-03 11:53:52.144 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=52.11
2026-04-03 11:53:52.155 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=63.21 | totalMs=63.21
2026-04-03 11:53:52.158 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:53:52.158
2026-04-03 11:53:52.171 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.75
2026-04-03 11:53:52.182 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.69
2026-04-03 11:53:52.193 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.72
2026-04-03 11:53:52.193 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=35.13 | totalMs=35.13
2026-04-03 11:53:53.491 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:53:53.491
2026-04-03 11:53:53.551 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=58.93
2026-04-03 11:53:53.551 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=59.85 | totalMs=59.85
2026-04-03 11:53:53.892 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:53:53.892
2026-04-03 12:03:27.147 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:03:27.147
2026-04-03 12:03:27.202 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=53.93
2026-04-03 12:03:27.210 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-04-03 12:03:27.221 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-04-03 12:03:27.223 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-04-03 12:03:27.245 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=21.74
2026-04-03 12:03:27.251 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.33
2026-04-03 12:03:27.251 | step 3 | route=IT_Ticket | empId=31232 | apiMs=104.35 | totalMs=104.35
2026-04-03 12:03:27.252 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:03:27.252
2026-04-03 12:03:27.262 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=9.91
2026-04-03 12:03:27.264 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-03 12:03:27.265 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-03 12:03:27.265 | step 3 | route=IT_Ticket | empId=31232 | apiMs=13.28 | totalMs=13.28
2026-04-03 12:03:34.909 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=12:03:34.909
2026-04-03 12:03:35.238 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=328.6
2026-04-03 12:03:35.238 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=329.56 | totalMs=329.56
2026-04-03 12:03:37.192 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=12:03:37.192
2026-04-03 12:03:37.203 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-04-03 12:03:37.207 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=14.54 | totalMs=14.54
2026-04-03 12:03:58.761 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:03:58.761
2026-04-03 12:03:58.772 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-04-03 12:03:58.775 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=14.25 | totalMs=14.25
2026-04-03 12:03:58.778 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:03:58.778
2026-04-03 12:03:58.799 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=18.2
2026-04-03 12:03:58.801 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=23.32 | totalMs=23.32
2026-04-03 12:03:58.801 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:03:58.801
2026-04-03 12:03:58.803 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-03 12:03:58.804 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.24 | totalMs=2.24
2026-04-03 12:03:59.022 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:03:59.022
2026-04-03 12:03:59.032 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-04-03 12:03:59.033 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-03 12:03:59.034 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-03 12:03:59.035 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-03 12:03:59.037 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-03 12:03:59.039 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=1.82
2026-04-03 12:03:59.040 | step 3 | route=IT_Ticket | empId=31232 | apiMs=17.93 | totalMs=17.93
2026-04-03 12:03:59.040 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:03:59.040
2026-04-03 12:03:59.041 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-03 12:03:59.042 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-03 12:03:59.043 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-04-03 12:03:59.043 | step 3 | route=IT_Ticket | empId=31232 | apiMs=3.49 | totalMs=3.49
2026-04-03 12:07:45.854 | step 1 | route=IT_Ticket | empId=48449 | query called at=12:07:45.854
2026-04-03 12:07:45.893 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=37.76
2026-04-03 12:07:45.899 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=2.73
2026-04-03 12:07:45.905 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=3.09
2026-04-03 12:07:45.912 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=3.93
2026-04-03 12:07:45.934 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=22.42
2026-04-03 12:07:45.937 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=2.08
2026-04-03 12:07:45.937 | step 3 | route=IT_Ticket | empId=48449 | apiMs=82.78 | totalMs=82.78
2026-04-03 12:07:45.938 | step 1 | route=IT_Ticket | empId=48449 | query called at=12:07:45.938
2026-04-03 12:07:45.956 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=17.98
2026-04-03 12:07:45.959 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=2.03
2026-04-03 12:07:45.960 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-03 12:07:45.960 | step 3 | route=IT_Ticket | empId=48449 | apiMs=22.24 | totalMs=22.24
2026-04-03 12:07:50.562 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=12:07:50.562
2026-04-03 12:07:51.199 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=637.11
2026-04-03 12:07:51.200 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=638.10 | totalMs=638.10
2026-04-03 12:07:54.586 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=12:07:54.586
2026-04-03 12:07:54.597 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.94
2026-04-03 12:07:54.598 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=11.92 | totalMs=11.92
2026-04-03 12:08:55.639 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=12:08:55.639
2026-04-03 12:08:55.684 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=44.56
2026-04-03 12:08:55.684 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=45.63 | totalMs=45.63
2026-04-03 12:08:56.098 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:56.098
2026-04-03 12:09:02.025 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:09:02.025
2026-04-03 12:09:02.070 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=45.15
2026-04-03 12:09:02.078 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-04-03 12:09:02.083 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=58.25 | totalMs=58.25
2026-04-03 12:09:02.086 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:09:02.086
2026-04-03 12:09:02.087 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-03 12:09:02.088 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-03 12:09:02.090 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-03 12:09:02.090 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.47 | totalMs=4.47
2026-04-03 12:09:04.176 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:09:04.176
2026-04-03 12:09:04.178 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-03 12:09:04.179 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-03 12:09:04.181 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-03 12:09:04.181 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=5.07 | totalMs=5.07
2026-04-03 12:09:04.371 | step 1 | route=IT_TicketPost | empId=48449 | query called at=12:09:04.371
2026-04-03 12:09:04.385 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-03 12:09:04.388 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=16.73 | totalMs=16.73
2026-04-03 12:09:04.402 | step 1 | route=IT_TicketPost | empId=48449 | query called at=12:09:04.402
2026-04-03 12:09:04.425 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=23.19
2026-04-03 12:09:04.427 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=25.73 | totalMs=25.73
2026-04-03 12:09:04.428 | step 1 | route=IT_TicketPost | empId=48449 | query called at=12:09:04.428
2026-04-03 12:09:04.429 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-03 12:09:04.430 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=1.93 | totalMs=1.93
2026-04-03 12:09:04.709 | step 1 | route=IT_Ticket | empId=48449 | query called at=12:09:04.709
2026-04-03 12:09:04.724 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-03 12:09:04.728 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-03 12:09:04.729 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-03 12:09:04.731 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-03 12:09:04.732 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-03 12:09:04.735 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=1.96
2026-04-03 12:09:04.735 | step 3 | route=IT_Ticket | empId=48449 | apiMs=25.44 | totalMs=25.44
2026-04-03 12:09:04.735 | step 1 | route=IT_Ticket | empId=48449 | query called at=12:09:04.735
2026-04-03 12:09:04.737 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-03 12:09:04.738 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-03 12:09:04.740 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-03 12:09:04.740 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.62 | totalMs=4.62
2026-04-03 12:09:05.235 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=12:09:05.235
2026-04-03 12:09:05.250 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=15.33
2026-04-03 12:09:05.251 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=16.25 | totalMs=16.25
2026-04-03 12:09:05.614 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:05.614
2026-04-03 12:12:22.745 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=12:12:22.745
2026-04-03 12:12:22.765 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=19.46
2026-04-03 12:12:22.766 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=20.49 | totalMs=20.49
2026-04-03 12:12:23.158 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:12:23.158
2026-04-03 12:12:26.116 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=12:12:26.116
2026-04-03 12:12:26.160 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=43.76
2026-04-03 12:12:26.165 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=49.25 | totalMs=49.25
2026-04-03 12:12:26.168 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=12:12:26.168
2026-04-03 12:12:26.173 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-03 12:12:26.174 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-03 12:12:26.175 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-03 12:12:26.176 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=7.31 | totalMs=7.31
2026-04-03 12:12:26.397 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=12:12:26.397
2026-04-03 12:12:26.413 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=15.46
2026-04-03 12:12:26.413 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=16.47 | totalMs=16.47
2026-04-03 12:12:26.747 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:12:26.747
2026-04-03 12:13:22.480 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:13:22.480
2026-04-03 12:21:52.097 | step 1 | route=IT_Ticket | empId=294 | query called at=12:21:52.097
2026-04-03 12:21:52.134 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=35.68
2026-04-03 12:21:52.135 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-03 12:21:52.137 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-03 12:21:52.138 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-03 12:21:52.162 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=23.09
2026-04-03 12:21:52.168 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=5.44
2026-04-03 12:21:52.168 | step 3 | route=IT_Ticket | empId=294 | apiMs=70.66 | totalMs=70.66
2026-04-03 12:21:52.169 | step 1 | route=IT_Ticket | empId=294 | query called at=12:21:52.169
2026-04-03 12:21:52.187 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=17.65
2026-04-03 12:21:52.188 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-03 12:21:52.189 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-03 12:21:52.190 | step 3 | route=IT_Ticket | empId=294 | apiMs=21.00 | totalMs=21.00
2026-04-03 12:22:03.551 | step 1 | route=HW_TicketFun | empId= | query called at=12:22:03.551
2026-04-03 12:22:03.565 | step 2 | route=HW_TicketFun | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=13.83
2026-04-03 12:22:03.569 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.27 | totalMs=18.27
2026-04-03 12:22:34.455 | step 1 | route=HW_TicketPost | empId=294 | query called at=12:22:34.455
2026-04-03 12:22:34.500 | step 2 | route=HW_TicketPost | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=44.79
2026-04-03 12:22:34.503 | step 3 | route=HW_TicketPost | empId=294 | apiMs=48.88 | totalMs=48.88
2026-04-03 12:22:34.507 | step 1 | route=HW_TicketPost | empId=294 | query called at=12:22:34.507
2026-04-03 12:22:34.539 | step 2 | route=HW_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.4
2026-04-03 12:22:34.539 | step 3 | route=HW_TicketPost | empId=294 | apiMs=32.72 | totalMs=32.72
2026-04-03 12:22:34.540 | step 1 | route=HW_TicketPost | empId=294 | query called at=12:22:34.540
2026-04-03 12:22:34.542 | step 2 | route=HW_TicketPost | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-03 12:22:34.542 | step 3 | route=HW_TicketPost | empId=294 | apiMs=2.05 | totalMs=2.05
2026-04-03 12:22:34.542 | step 1 | route=HW_TicketPost | empId=294 | query called at=12:22:34.542
2026-04-03 12:22:34.577 | step 2 | route=HW_TicketPost | empId=294 | query=hw_ticket_save_proc_kpi | queryMs=34.1
2026-04-03 12:22:34.579 | step 3 | route=HW_TicketPost | empId=294 | apiMs=36.25 | totalMs=36.25
2026-04-03 12:22:37.071 | step 1 | route=IT_Ticket | empId=294 | query called at=12:22:37.071
2026-04-03 12:22:37.082 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-03 12:22:37.086 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-03 12:22:37.090 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-03 12:22:37.091 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-03 12:22:37.093 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-03 12:22:37.099 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=5.87
2026-04-03 12:22:37.100 | step 3 | route=IT_Ticket | empId=294 | apiMs=28.60 | totalMs=28.60
2026-04-03 12:22:37.100 | step 1 | route=IT_Ticket | empId=294 | query called at=12:22:37.100
2026-04-03 12:22:37.102 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-03 12:22:37.103 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-03 12:22:37.105 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-03 12:22:37.105 | step 3 | route=IT_Ticket | empId=294 | apiMs=4.69 | totalMs=4.69
2026-04-03 12:37:17.453 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:37:17.453
2026-04-03 12:37:17.477 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=22.95
2026-04-03 12:37:17.478 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-03 12:37:17.480 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-03 12:37:17.481 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-03 12:37:17.494 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=12.58
2026-04-03 12:37:17.498 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=3.18
2026-04-03 12:37:17.498 | step 3 | route=IT_Ticket | empId=63984 | apiMs=44.89 | totalMs=44.89
2026-04-03 12:37:17.498 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:37:17.498
2026-04-03 12:37:17.508 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=9.27
2026-04-03 12:37:17.509 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-03 12:37:17.510 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-03 12:37:17.511 | step 3 | route=IT_Ticket | empId=63984 | apiMs=12.24 | totalMs=12.24
2026-04-03 12:38:09.609 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=12:38:09.609
2026-04-03 12:38:09.754 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=144.09
2026-04-03 12:38:09.754 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=145.16 | totalMs=145.16
2026-04-03 12:38:13.485 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=12:38:13.485
2026-04-03 12:38:13.496 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-04-03 12:38:13.499 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=14.68 | totalMs=14.68
2026-04-03 12:41:19.494 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:41:19.494
2026-04-03 12:41:19.508 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=12.99
2026-04-03 12:41:19.511 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=16.90 | totalMs=16.90
2026-04-03 12:41:19.514 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:41:19.514
2026-04-03 12:41:19.731 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=214.76
2026-04-03 12:41:19.734 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=219.65 | totalMs=219.65
2026-04-03 12:41:19.734 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:41:19.734
2026-04-03 12:41:19.736 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-03 12:41:19.736 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=2.42 | totalMs=2.42
2026-04-03 12:41:19.957 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:41:19.957
2026-04-03 12:41:19.968 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-03 12:41:19.970 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-03 12:41:19.971 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-03 12:41:19.973 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-03 12:41:19.974 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-03 12:41:19.976 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=1.71
2026-04-03 12:41:19.976 | step 3 | route=IT_Ticket | empId=63984 | apiMs=19.04 | totalMs=19.04
2026-04-03 12:41:19.977 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:41:19.977
2026-04-03 12:41:19.979 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-03 12:41:19.980 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-03 12:41:19.981 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-03 12:41:19.982 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.65 | totalMs=4.65
2026-04-03 12:43:01.306 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:43:01.306
2026-04-03 12:43:01.317 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-03 12:43:01.319 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-03 12:43:01.320 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-03 12:43:01.322 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-03 12:43:01.323 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-03 12:43:01.326 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=1.89
2026-04-03 12:43:01.326 | step 3 | route=IT_Ticket | empId=65224 | apiMs=19.73 | totalMs=19.73
2026-04-03 12:43:01.326 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:43:01.326
2026-04-03 12:43:01.328 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-03 12:43:01.329 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-03 12:43:01.331 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-03 12:43:01.331 | step 3 | route=IT_Ticket | empId=65224 | apiMs=4.52 | totalMs=4.52
2026-04-03 12:43:16.074 | step 1 | route=HW_TicketFun | empId= | query called at=12:43:16.074
2026-04-03 12:43:16.084 | step 2 | route=HW_TicketFun | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=9.65
2026-04-03 12:43:16.088 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.72 | totalMs=13.72
2026-04-03 12:44:11.866 | step 1 | route=HW_TicketPost | empId=65224 | query called at=12:44:11.866
2026-04-03 12:44:11.894 | step 2 | route=HW_TicketPost | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=27.4
2026-04-03 12:44:11.895 | step 3 | route=HW_TicketPost | empId=65224 | apiMs=28.40 | totalMs=28.40
2026-04-03 12:44:11.895 | step 1 | route=HW_TicketPost | empId=65224 | query called at=12:44:11.895
2026-04-03 12:44:11.897 | step 2 | route=HW_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-03 12:44:11.897 | step 3 | route=HW_TicketPost | empId=65224 | apiMs=2.18 | totalMs=2.18
2026-04-03 12:44:11.898 | step 1 | route=HW_TicketPost | empId=65224 | query called at=12:44:11.898
2026-04-03 12:44:11.900 | step 2 | route=HW_TicketPost | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-03 12:44:11.900 | step 3 | route=HW_TicketPost | empId=65224 | apiMs=2.20 | totalMs=2.20
2026-04-03 12:44:11.901 | step 1 | route=HW_TicketPost | empId=65224 | query called at=12:44:11.901
2026-04-03 12:44:11.926 | step 2 | route=HW_TicketPost | empId=65224 | query=hw_ticket_save_proc_kpi | queryMs=25.22
2026-04-03 12:44:11.928 | step 3 | route=HW_TicketPost | empId=65224 | apiMs=27.07 | totalMs=27.07
2026-04-03 12:44:12.192 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:44:12.192
2026-04-03 12:44:12.201 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9
2026-04-03 12:44:12.203 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-03 12:44:12.204 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-03 12:44:12.205 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-03 12:44:12.206 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-03 12:44:12.208 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-03 12:44:12.209 | step 3 | route=IT_Ticket | empId=65224 | apiMs=16.92 | totalMs=16.92
2026-04-03 12:44:12.209 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:44:12.209
2026-04-03 12:44:12.210 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-03 12:44:12.211 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-03 12:44:12.213 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-03 12:44:12.213 | step 3 | route=IT_Ticket | empId=65224 | apiMs=3.87 | totalMs=3.87
2026-04-03 12:50:47.586 | step 1 | route=Ticket_SPOC_Approve | empId=61907 | query called at=12:50:47.586
2026-04-03 12:50:47.635 | step 2 | route=Ticket_SPOC_Approve | empId=61907 | query=IT_TIcket_SPOCApp_Report | queryMs=48.15
2026-04-03 12:50:47.639 | step 3 | route=Ticket_SPOC_Approve | empId=61907 | apiMs=52.30 | totalMs=52.30
2026-04-03 12:50:47.978 | step 4 | route=pageRenderd | empId=61907 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:50:47.978
2026-04-03 12:51:07.082 | step 1 | route=SPOC_Entry_Save | empId=61907 | query called at=12:51:07.082
2026-04-03 12:51:07.125 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=IT_Ticket_Update_SPOC | queryMs=41.96
2026-04-03 12:51:07.130 | step 3 | route=SPOC_Entry_Save | empId=61907 | apiMs=47.62 | totalMs=47.62
2026-04-03 12:51:07.133 | step 1 | route=SPOC_Entry_Save | empId=61907 | query called at=12:51:07.133
2026-04-03 12:51:07.137 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-03 12:51:07.139 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-03 12:51:07.140 | step 2 | route=SPOC_Entry_Save | empId=61907 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-03 12:51:07.140 | step 3 | route=SPOC_Entry_Save | empId=61907 | apiMs=7.60 | totalMs=7.60
2026-04-03 12:51:07.367 | step 1 | route=Ticket_SPOC_Approve | empId=61907 | query called at=12:51:07.367
2026-04-03 12:51:07.387 | step 2 | route=Ticket_SPOC_Approve | empId=61907 | query=IT_TIcket_SPOCApp_Report | queryMs=20.24
2026-04-03 12:51:07.388 | step 3 | route=Ticket_SPOC_Approve | empId=61907 | apiMs=21.23 | totalMs=21.23
2026-04-03 12:51:07.710 | step 4 | route=pageRenderd | empId=61907 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:51:07.710
2026-04-03 13:01:13.915 | step 1 | route=IT_Ticket | empId=44817 | query called at=13:01:13.915
2026-04-03 13:01:13.950 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=33.79
2026-04-03 13:01:13.952 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-03 13:01:13.953 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-03 13:01:13.955 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-03 13:01:13.976 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=21.43
2026-04-03 13:01:13.982 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=5.5
2026-04-03 13:01:13.983 | step 3 | route=IT_Ticket | empId=44817 | apiMs=67.19 | totalMs=67.19
2026-04-03 13:01:13.983 | step 1 | route=IT_Ticket | empId=44817 | query called at=13:01:13.983
2026-04-03 13:01:14.001 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=17.45
2026-04-03 13:01:14.003 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-03 13:01:14.004 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-03 13:01:14.004 | step 3 | route=IT_Ticket | empId=44817 | apiMs=20.98 | totalMs=20.98
2026-04-03 13:01:20.983 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=13:01:20.983
2026-04-03 13:01:21.074 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=89.88
2026-04-03 13:01:21.077 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=93.56 | totalMs=93.56
2026-04-03 13:01:22.411 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=13:01:22.411
2026-04-03 13:01:22.426 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-04-03 13:01:22.428 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=17.23 | totalMs=17.23
2026-04-03 13:01:54.500 | step 1 | route=IT_TicketPost | empId=44817 | query called at=13:01:54.500
2026-04-03 13:01:54.510 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-04-03 13:01:54.511 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=10.30 | totalMs=10.30
2026-04-03 13:01:54.511 | step 1 | route=IT_TicketPost | empId=44817 | query called at=13:01:54.511
2026-04-03 13:01:54.551 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=39.22
2026-04-03 13:01:54.552 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=41.07 | totalMs=41.07
2026-04-03 13:01:54.552 | step 1 | route=IT_TicketPost | empId=44817 | query called at=13:01:54.552
2026-04-03 13:01:54.554 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-03 13:01:54.555 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.02 | totalMs=2.02
2026-04-03 13:01:54.555 | step 1 | route=IT_TicketPost | empId=44817 | query called at=13:01:54.555
2026-04-03 13:01:54.556 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-03 13:01:54.556 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=1.40 | totalMs=1.40
2026-04-03 13:01:56.150 | step 1 | route=IT_Ticket | empId=44817 | query called at=13:01:56.150
2026-04-03 13:01:56.160 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-03 13:01:56.162 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-03 13:01:56.163 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-03 13:01:56.164 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-03 13:01:56.166 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-03 13:01:56.172 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=5.36
2026-04-03 13:01:56.172 | step 3 | route=IT_Ticket | empId=44817 | apiMs=22.34 | totalMs=22.34
2026-04-03 13:01:56.172 | step 1 | route=IT_Ticket | empId=44817 | query called at=13:01:56.172
2026-04-03 13:01:56.174 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-03 13:01:56.175 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-03 13:01:56.176 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-03 13:01:56.176 | step 3 | route=IT_Ticket | empId=44817 | apiMs=3.77 | totalMs=3.77
2026-04-03 13:03:21.287 | step 5 | route=dashboard | empId=GSN0085 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-03 13:19:22.403 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:19:22.403
2026-04-03 13:19:22.437 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=32.65
2026-04-03 13:19:22.438 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-03 13:19:22.440 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-03 13:19:22.441 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-03 13:19:22.464 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=22.15
2026-04-03 13:19:22.466 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=1.84
2026-04-03 13:19:22.466 | step 3 | route=IT_Ticket | empId=51052 | apiMs=62.98 | totalMs=62.98
2026-04-03 13:19:22.467 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:19:22.467
2026-04-03 13:19:22.484 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=16.83
2026-04-03 13:19:22.486 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-03 13:19:22.487 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-03 13:19:22.487 | step 3 | route=IT_Ticket | empId=51052 | apiMs=20.35 | totalMs=20.35
2026-04-03 13:19:30.851 | step 5 | route=dashboard | empId=GGA0955 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-03 13:19:34.288 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=13:19:34.288
2026-04-03 13:19:34.725 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=436.13
2026-04-03 13:19:34.728 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=439.83 | totalMs=439.83
2026-04-03 13:19:37.432 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=13:19:37.432
2026-04-03 13:19:37.443 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-04-03 13:19:37.446 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=14.35 | totalMs=14.35
2026-04-03 13:21:06.777 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:21:06.777
2026-04-03 13:21:06.795 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=16.84
2026-04-03 13:21:06.798 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=20.57 | totalMs=20.57
2026-04-03 13:21:06.800 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:21:06.800
2026-04-03 13:21:06.880 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=77.22
2026-04-03 13:21:06.882 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=81.47 | totalMs=81.47
2026-04-03 13:21:06.882 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:21:06.882
2026-04-03 13:21:06.884 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-03 13:21:06.885 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.33 | totalMs=2.33
2026-04-03 13:21:06.885 | step 1 | route=IT_TicketPost | empId=51052 | query called at=13:21:06.885
2026-04-03 13:21:06.887 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-03 13:21:06.887 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.77 | totalMs=1.77
2026-04-03 13:21:08.175 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:21:08.175
2026-04-03 13:21:08.186 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-03 13:21:08.188 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-03 13:21:08.189 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-03 13:21:08.191 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-03 13:21:08.193 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.5
2026-04-03 13:21:08.199 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=5.55
2026-04-03 13:21:08.199 | step 3 | route=IT_Ticket | empId=51052 | apiMs=23.68 | totalMs=23.68
2026-04-03 13:21:08.200 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:21:08.200
2026-04-03 13:21:08.201 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-03 13:21:08.203 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-03 13:21:08.204 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-03 13:21:08.204 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.74 | totalMs=4.74
2026-04-03 13:34:51.383 | step 1 | route=IT_Ticket | empId=46290 | query called at=13:34:51.383
2026-04-03 13:34:51.418 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=34.16
2026-04-03 13:34:51.420 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-04-03 13:34:51.421 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-03 13:34:51.423 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-03 13:34:51.446 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=22.48
2026-04-03 13:34:51.452 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=6.4
2026-04-03 13:34:51.453 | step 3 | route=IT_Ticket | empId=46290 | apiMs=69.65 | totalMs=69.65
2026-04-03 13:34:51.453 | step 1 | route=IT_Ticket | empId=46290 | query called at=13:34:51.453
2026-04-03 13:34:51.472 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=18.06
2026-04-03 13:34:51.473 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-03 13:34:51.474 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-03 13:34:51.475 | step 3 | route=IT_Ticket | empId=46290 | apiMs=21.48 | totalMs=21.48
2026-04-03 13:35:02.349 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=13:35:02.349
2026-04-03 13:35:02.635 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=285.37
2026-04-03 13:35:02.635 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=286.43 | totalMs=286.43
2026-04-03 13:35:03.826 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=13:35:03.826
2026-04-03 13:35:03.841 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.99
2026-04-03 13:35:03.844 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=17.93 | totalMs=17.93
2026-04-03 13:35:31.493 | step 1 | route=IT_TicketPost | empId=46290 | query called at=13:35:31.493
2026-04-03 13:35:31.504 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-03 13:35:31.507 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=13.90 | totalMs=13.90
2026-04-03 13:35:31.510 | step 1 | route=IT_TicketPost | empId=46290 | query called at=13:35:31.510
2026-04-03 13:35:31.746 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=232.94
2026-04-03 13:35:31.748 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=237.93 | totalMs=237.93
2026-04-03 13:35:31.748 | step 1 | route=IT_TicketPost | empId=46290 | query called at=13:35:31.748
2026-04-03 13:35:31.750 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-03 13:35:31.750 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.48 | totalMs=2.48
2026-04-03 13:35:34.118 | step 1 | route=IT_Ticket | empId=46290 | query called at=13:35:34.118
2026-04-03 13:35:34.129 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-04-03 13:35:34.133 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-03 13:35:34.137 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-03 13:35:34.138 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-03 13:35:34.140 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-03 13:35:34.142 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=1.84
2026-04-03 13:35:34.142 | step 3 | route=IT_Ticket | empId=46290 | apiMs=23.76 | totalMs=23.76
2026-04-03 13:35:34.142 | step 1 | route=IT_Ticket | empId=46290 | query called at=13:35:34.142
2026-04-03 13:35:34.144 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-03 13:35:34.145 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-03 13:35:34.147 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-03 13:35:34.147 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.41 | totalMs=4.41
2026-04-03 13:51:59.736 | step 1 | route=IT_Ticket_Report | empId=31583 | query called at=13:51:59.736
2026-04-03 13:52:00.286 | step 2 | route=IT_Ticket_Report | empId=31583 | query=kpi_it_ticket_report_page_proc | queryMs=549.95
2026-04-03 13:52:00.287 | step 3 | route=IT_Ticket_Report | empId=31583 | apiMs=551.09 | totalMs=551.09
2026-04-03 13:52:01.034 | step 4 | route=pageRenderd | empId=31583 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:52:01.034
2026-04-03 13:52:02.169 | step 1 | route=IT_Ticket | empId=31583 | query called at=13:52:02.169
2026-04-03 13:52:02.205 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=35.04
2026-04-03 13:52:02.209 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-03 13:52:02.213 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-03 13:52:02.217 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-03 13:52:02.240 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_it_Ticket_Details | queryMs=22.33
2026-04-03 13:52:02.242 | step 2 | route=IT_Ticket | empId=31583 | query=VMS_Comp_login_proc | queryMs=1.9
2026-04-03 13:52:02.242 | step 3 | route=IT_Ticket | empId=31583 | apiMs=73.33 | totalMs=73.33
2026-04-03 13:52:02.243 | step 1 | route=IT_Ticket | empId=31583 | query called at=13:52:02.243
2026-04-03 13:52:02.261 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=17.62
2026-04-03 13:52:02.262 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-03 13:52:02.264 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-03 13:52:02.264 | step 3 | route=IT_Ticket | empId=31583 | apiMs=21.05 | totalMs=21.05
2026-04-03 13:52:12.814 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31583 | query called at=13:52:12.814
2026-04-03 13:52:12.994 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=179.4
2026-04-03 13:52:12.995 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31583 | apiMs=180.48 | totalMs=180.48
2026-04-03 13:52:34.550 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31583 | query called at=13:52:34.550
2026-04-03 13:52:34.561 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-03 13:52:34.565 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31583 | apiMs=14.03 | totalMs=14.03
2026-04-03 13:53:37.638 | step 1 | route=IT_TicketPost | empId=31583 | query called at=13:53:37.638
2026-04-03 13:53:37.658 | step 2 | route=IT_TicketPost | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=19.48
2026-04-03 13:53:37.661 | step 3 | route=IT_TicketPost | empId=31583 | apiMs=23.18 | totalMs=23.18
2026-04-03 13:53:37.674 | step 1 | route=IT_TicketPost | empId=31583 | query called at=13:53:37.674
2026-04-03 13:53:37.699 | step 2 | route=IT_TicketPost | empId=31583 | query=IT_Ticket_Save_SPOC | queryMs=24.19
2026-04-03 13:53:37.708 | step 3 | route=IT_TicketPost | empId=31583 | apiMs=33.34 | totalMs=33.34
2026-04-03 13:53:37.708 | step 1 | route=IT_TicketPost | empId=31583 | query called at=13:53:37.708
2026-04-03 13:53:37.710 | step 2 | route=IT_TicketPost | empId=31583 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-03 13:53:37.710 | step 3 | route=IT_TicketPost | empId=31583 | apiMs=1.95 | totalMs=1.95
2026-04-03 13:53:37.927 | step 1 | route=IT_Ticket | empId=31583 | query called at=13:53:37.927
2026-04-03 13:53:37.937 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=9.07
2026-04-03 13:53:37.938 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-03 13:53:37.939 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-03 13:53:37.941 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-03 13:53:37.942 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-03 13:53:37.944 | step 2 | route=IT_Ticket | empId=31583 | query=VMS_Comp_login_proc | queryMs=1.37
2026-04-03 13:53:37.944 | step 3 | route=IT_Ticket | empId=31583 | apiMs=17.12 | totalMs=17.12
2026-04-03 13:53:37.945 | step 1 | route=IT_Ticket | empId=31583 | query called at=13:53:37.945
2026-04-03 13:53:37.946 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-03 13:53:37.948 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-03 13:53:37.949 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-03 13:53:37.949 | step 3 | route=IT_Ticket | empId=31583 | apiMs=4.66 | totalMs=4.66
2026-04-03 14:28:24.784 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:28:24.784
2026-04-03 14:28:24.825 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=39.72
2026-04-03 14:28:24.826 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-03 14:28:24.828 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-03 14:28:24.830 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.78
2026-04-03 14:28:24.854 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=23.79
2026-04-03 14:28:24.860 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=5.04
2026-04-03 14:28:24.860 | step 3 | route=IT_Ticket | empId=39652 | apiMs=75.73 | totalMs=75.73
2026-04-03 14:28:24.861 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:28:24.861
2026-04-03 14:28:24.880 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=18.37
2026-04-03 14:28:24.881 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-03 14:28:24.882 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-03 14:28:24.883 | step 3 | route=IT_Ticket | empId=39652 | apiMs=22.06 | totalMs=22.06
2026-04-03 14:28:29.310 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=14:28:29.310
2026-04-03 14:28:29.450 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=139.55
2026-04-03 14:28:29.450 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=140.50 | totalMs=140.50
2026-04-03 14:28:30.758 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=14:28:30.758
2026-04-03 14:28:30.774 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=13.67
2026-04-03 14:28:30.777 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=19.38 | totalMs=19.38
2026-04-03 14:29:21.774 | step 5 | route=dashboard | empId=GKL5478 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-03 14:30:24.193 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:30:24.193
2026-04-03 14:30:24.204 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-03 14:30:24.207 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=13.45 | totalMs=13.45
2026-04-03 14:30:24.209 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:30:24.209
2026-04-03 14:30:24.261 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=48.61
2026-04-03 14:30:24.262 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=52.97 | totalMs=52.97
2026-04-03 14:30:24.263 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:30:24.263
2026-04-03 14:30:24.265 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-03 14:30:24.265 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=2.49 | totalMs=2.49
2026-04-03 14:30:24.266 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:30:24.266
2026-04-03 14:30:24.267 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-03 14:30:24.267 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.78 | totalMs=1.78
2026-04-03 14:30:25.499 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:30:25.499
2026-04-03 14:30:25.510 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-03 14:30:25.514 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-04-03 14:30:25.518 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-03 14:30:25.522 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-03 14:30:25.523 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-03 14:30:25.527 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=3.38
2026-04-03 14:30:25.527 | step 3 | route=IT_Ticket | empId=39652 | apiMs=27.77 | totalMs=27.77
2026-04-03 14:30:25.528 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:30:25.528
2026-04-03 14:30:25.529 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-03 14:30:25.530 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-03 14:30:25.531 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-03 14:30:25.532 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.08 | totalMs=4.08
2026-04-03 14:39:40.527 | step 1 | route=IT_Ticket | empId=21974 | query called at=14:39:40.527
2026-04-03 14:39:40.572 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=44.99
2026-04-03 14:39:40.574 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-03 14:39:40.575 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-03 14:39:40.577 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-03 14:39:40.603 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_it_Ticket_Details | queryMs=25.27
2026-04-03 14:39:40.608 | step 2 | route=IT_Ticket | empId=21974 | query=VMS_Comp_login_proc | queryMs=5.52
2026-04-03 14:39:40.609 | step 3 | route=IT_Ticket | empId=21974 | apiMs=82.12 | totalMs=82.12
2026-04-03 14:39:40.609 | step 1 | route=IT_Ticket | empId=21974 | query called at=14:39:40.609
2026-04-03 14:39:40.629 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=19.79
2026-04-03 14:39:40.631 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-03 14:39:40.632 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-03 14:39:40.632 | step 3 | route=IT_Ticket | empId=21974 | apiMs=23.27 | totalMs=23.27
2026-04-03 14:39:44.961 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21974 | query called at=14:39:44.961
2026-04-03 14:39:45.209 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=247.35
2026-04-03 14:39:45.212 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21974 | apiMs=250.85 | totalMs=250.85
2026-04-03 14:39:48.083 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21974 | query called at=14:39:48.083
2026-04-03 14:39:48.094 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-03 14:39:48.097 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21974 | apiMs=14.16 | totalMs=14.16
2026-04-03 14:40:14.776 | step 1 | route=IT_TicketPost | empId=21974 | query called at=14:40:14.776
2026-04-03 14:40:14.786 | step 2 | route=IT_TicketPost | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-04-03 14:40:14.786 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=10.53 | totalMs=10.53
2026-04-03 14:40:14.787 | step 1 | route=IT_TicketPost | empId=21974 | query called at=14:40:14.787
2026-04-03 14:40:14.801 | step 2 | route=IT_TicketPost | empId=21974 | query=IT_Ticket_Save_SPOC | queryMs=14.32
2026-04-03 14:40:14.804 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=16.89 | totalMs=16.89
2026-04-03 14:40:14.804 | step 1 | route=IT_TicketPost | empId=21974 | query called at=14:40:14.804
2026-04-03 14:40:14.806 | step 2 | route=IT_TicketPost | empId=21974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-03 14:40:14.806 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=2.34 | totalMs=2.34
2026-04-03 14:40:14.807 | step 1 | route=IT_TicketPost | empId=21974 | query called at=14:40:14.807
2026-04-03 14:40:14.808 | step 2 | route=IT_TicketPost | empId=21974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-03 14:40:14.808 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=1.44 | totalMs=1.44
2026-04-03 14:40:18.035 | step 1 | route=IT_Ticket | empId=21974 | query called at=14:40:18.035
2026-04-03 14:40:18.045 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-04-03 14:40:18.050 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-03 14:40:18.054 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-03 14:40:18.055 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-03 14:40:18.057 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-03 14:40:18.059 | step 2 | route=IT_Ticket | empId=21974 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-03 14:40:18.059 | step 3 | route=IT_Ticket | empId=21974 | apiMs=23.76 | totalMs=23.76
2026-04-03 14:40:18.060 | step 1 | route=IT_Ticket | empId=21974 | query called at=14:40:18.060
2026-04-03 14:40:18.061 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-03 14:40:18.063 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-03 14:40:18.064 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-03 14:40:18.064 | step 3 | route=IT_Ticket | empId=21974 | apiMs=4.80 | totalMs=4.80
2026-04-03 14:44:30.035 | step 1 | route=IT_Ticket_Report | empId=49680 | query called at=14:44:30.035
2026-04-03 14:44:30.409 | step 2 | route=IT_Ticket_Report | empId=49680 | query=kpi_it_ticket_report_page_proc | queryMs=373.52
2026-04-03 14:44:30.412 | step 3 | route=IT_Ticket_Report | empId=49680 | apiMs=377.06 | totalMs=377.06
2026-04-03 14:44:31.290 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:44:31.290
2026-04-03 14:44:34.205 | step 1 | route=IT_Ticket | empId=49680 | query called at=14:44:34.205
2026-04-03 14:44:34.248 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=41.76
2026-04-03 14:44:34.252 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-03 14:44:34.256 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-03 14:44:34.260 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-03 14:44:34.274 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=13.79
2026-04-03 14:44:34.277 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=3.07
2026-04-03 14:44:34.278 | step 3 | route=IT_Ticket | empId=49680 | apiMs=72.48 | totalMs=72.48
2026-04-03 14:44:34.278 | step 1 | route=IT_Ticket | empId=49680 | query called at=14:44:34.278
2026-04-03 14:44:34.289 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=10.45
2026-04-03 14:44:34.290 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-03 14:44:34.292 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-03 14:44:34.292 | step 3 | route=IT_Ticket | empId=49680 | apiMs=13.50 | totalMs=13.50
2026-04-03 14:44:54.931 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49680 | query called at=14:44:54.931
2026-04-03 14:44:55.112 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=179.99
2026-04-03 14:44:55.115 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49680 | apiMs=183.79 | totalMs=183.79
2026-04-03 14:45:15.853 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query called at=14:45:15.853
2026-04-03 14:45:15.863 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-04-03 14:45:15.866 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49680 | apiMs=12.90 | totalMs=12.90
2026-04-03 14:45:22.540 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query called at=14:45:22.540
2026-04-03 14:45:22.553 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-04-03 14:45:22.556 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49680 | apiMs=15.64 | totalMs=15.64
2026-04-03 14:46:08.825 | step 1 | route=IT_TicketPost | empId=49680 | query called at=14:46:08.825
2026-04-03 14:46:08.836 | step 2 | route=IT_TicketPost | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-03 14:46:08.836 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=11.15 | totalMs=11.15
2026-04-03 14:46:08.837 | step 1 | route=IT_TicketPost | empId=49680 | query called at=14:46:08.837
2026-04-03 14:46:08.866 | step 2 | route=IT_TicketPost | empId=49680 | query=IT_Ticket_Save_SPOC | queryMs=28.91
2026-04-03 14:46:08.868 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=31.19 | totalMs=31.19
2026-04-03 14:46:08.868 | step 1 | route=IT_TicketPost | empId=49680 | query called at=14:46:08.868
2026-04-03 14:46:08.870 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-03 14:46:08.871 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=2.41 | totalMs=2.41
2026-04-03 14:46:08.871 | step 1 | route=IT_TicketPost | empId=49680 | query called at=14:46:08.871
2026-04-03 14:46:08.873 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-03 14:46:08.873 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=2.00 | totalMs=2.00
2026-04-03 14:46:10.581 | step 1 | route=IT_Ticket | empId=49680 | query called at=14:46:10.581
2026-04-03 14:46:10.592 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-03 14:46:10.596 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-03 14:46:10.599 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-03 14:46:10.601 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-03 14:46:10.603 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-03 14:46:10.608 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-03 14:46:10.609 | step 3 | route=IT_Ticket | empId=49680 | apiMs=27.57 | totalMs=27.57
2026-04-03 14:46:10.609 | step 1 | route=IT_Ticket | empId=49680 | query called at=14:46:10.609
2026-04-03 14:46:10.611 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-03 14:46:10.612 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-03 14:46:10.613 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-03 14:46:10.614 | step 3 | route=IT_Ticket | empId=49680 | apiMs=4.60 | totalMs=4.60
2026-04-03 15:00:29.268 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:00:29.268
2026-04-03 15:00:29.297 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=27.65
2026-04-03 15:00:29.298 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-03 15:00:29.299 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.66
2026-04-03 15:00:29.300 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-03 15:00:29.315 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=14.58
2026-04-03 15:00:29.319 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=3.31
2026-04-03 15:00:29.319 | step 3 | route=IT_Ticket | empId=43865 | apiMs=50.77 | totalMs=50.77
2026-04-03 15:00:29.320 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:00:29.320
2026-04-03 15:00:29.332 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=11.31
2026-04-03 15:00:29.333 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-03 15:00:29.334 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-03 15:00:29.334 | step 3 | route=IT_Ticket | empId=43865 | apiMs=14.60 | totalMs=14.60
2026-04-03 15:01:23.993 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43865 | query called at=15:01:23.993
2026-04-03 15:01:24.492 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=498.5
2026-04-03 15:01:24.493 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43865 | apiMs=499.90 | totalMs=499.90
2026-04-03 15:01:28.321 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query called at=15:01:28.321
2026-04-03 15:01:28.332 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-04-03 15:01:28.336 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43865 | apiMs=14.61 | totalMs=14.61
2026-04-03 15:02:30.873 | step 1 | route=IT_TicketPost | empId=43865 | query called at=15:02:30.873
2026-04-03 15:02:30.889 | step 2 | route=IT_TicketPost | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=15.81
2026-04-03 15:02:30.892 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=19.52 | totalMs=19.52
2026-04-03 15:02:30.895 | step 1 | route=IT_TicketPost | empId=43865 | query called at=15:02:30.895
2026-04-03 15:02:30.977 | step 2 | route=IT_TicketPost | empId=43865 | query=IT_Ticket_Save_SPOC | queryMs=78.61
2026-04-03 15:02:30.999 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=103.79 | totalMs=103.79
2026-04-03 15:02:30.999 | step 1 | route=IT_TicketPost | empId=43865 | query called at=15:02:30.999
2026-04-03 15:02:31.025 | step 2 | route=IT_TicketPost | empId=43865 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.37
2026-04-03 15:02:31.026 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=26.21 | totalMs=26.21
2026-04-03 15:02:31.026 | step 1 | route=IT_TicketPost | empId=43865 | query called at=15:02:31.026
2026-04-03 15:02:31.029 | step 2 | route=IT_TicketPost | empId=43865 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-04-03 15:02:31.029 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=3.04 | totalMs=3.04
2026-04-03 15:02:33.088 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:02:33.088
2026-04-03 15:02:33.097 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=8.97
2026-04-03 15:02:33.099 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-03 15:02:33.100 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-03 15:02:33.101 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-03 15:02:33.102 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-03 15:02:33.106 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=3.57
2026-04-03 15:02:33.106 | step 3 | route=IT_Ticket | empId=43865 | apiMs=18.47 | totalMs=18.47
2026-04-03 15:02:33.107 | step 1 | route=IT_Ticket | empId=43865 | query called at=15:02:33.107
2026-04-03 15:02:33.108 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-03 15:02:33.109 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-03 15:02:33.110 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-03 15:02:33.111 | step 3 | route=IT_Ticket | empId=43865 | apiMs=3.75 | totalMs=3.75
2026-04-03 15:03:58.497 | step 1 | route=IT_Ticket | empId=40217 | query called at=15:03:58.497
2026-04-03 15:03:58.514 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=16.23
2026-04-03 15:03:58.523 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=5.49
2026-04-03 15:03:58.531 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=5.69
2026-04-03 15:03:58.540 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=5.82
2026-04-03 15:03:58.549 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=8.41
2026-04-03 15:03:58.565 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=16.13
2026-04-03 15:03:58.566 | step 3 | route=IT_Ticket | empId=40217 | apiMs=68.20 | totalMs=68.20
2026-04-03 15:03:58.566 | step 1 | route=IT_Ticket | empId=40217 | query called at=15:03:58.566
2026-04-03 15:03:58.574 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=7.59
2026-04-03 15:03:58.583 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.33
2026-04-03 15:03:58.588 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=4.97
2026-04-03 15:03:58.588 | step 3 | route=IT_Ticket | empId=40217 | apiMs=22.24 | totalMs=22.24
2026-04-03 15:04:04.899 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=15:04:04.899
2026-04-03 15:04:05.334 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=434.28
2026-04-03 15:04:05.337 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=438.09 | totalMs=438.09
2026-04-03 15:04:06.798 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=15:04:06.798
2026-04-03 15:04:06.810 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=11.5
2026-04-03 15:04:06.810 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=12.71 | totalMs=12.71
2026-04-03 15:05:20.506 | step 1 | route=IT_TicketPost | empId=40217 | query called at=15:05:20.506
2026-04-03 15:05:20.517 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-03 15:05:20.520 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=13.88 | totalMs=13.88
2026-04-03 15:05:20.523 | step 1 | route=IT_TicketPost | empId=40217 | query called at=15:05:20.523
2026-04-03 15:05:20.603 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=77.76
2026-04-03 15:05:20.611 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=87.95 | totalMs=87.95
2026-04-03 15:05:20.611 | step 1 | route=IT_TicketPost | empId=40217 | query called at=15:05:20.611
2026-04-03 15:05:20.613 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-03 15:05:20.613 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.03 | totalMs=2.03
2026-04-03 15:05:20.837 | step 1 | route=IT_Ticket | empId=40217 | query called at=15:05:20.837
2026-04-03 15:05:20.847 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-03 15:05:20.848 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-03 15:05:20.850 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-03 15:05:20.851 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-03 15:05:20.852 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-04-03 15:05:20.856 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=3.34
2026-04-03 15:05:20.856 | step 3 | route=IT_Ticket | empId=40217 | apiMs=18.92 | totalMs=18.92
2026-04-03 15:05:20.856 | step 1 | route=IT_Ticket | empId=40217 | query called at=15:05:20.856
2026-04-03 15:05:20.858 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-03 15:05:20.859 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-03 15:05:20.860 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-03 15:05:20.860 | step 3 | route=IT_Ticket | empId=40217 | apiMs=3.62 | totalMs=3.62
2026-04-03 15:05:42.080 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=15:05:42.080
2026-04-03 15:05:42.185 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=104.68
2026-04-03 15:05:42.186 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=105.76 | totalMs=105.76
2026-04-03 15:05:42.636 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:05:42.636
2026-04-03 15:05:46.697 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=15:05:46.697
2026-04-03 15:05:46.903 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=205.2
2026-04-03 15:05:46.960 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=262.37 | totalMs=262.37
2026-04-03 15:05:46.960 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=15:05:46.960
2026-04-03 15:05:46.969 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.96
2026-04-03 15:05:46.977 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.09
2026-04-03 15:05:46.986 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.09
2026-04-03 15:05:46.986 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=25.67 | totalMs=25.67
2026-04-03 15:05:47.221 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=15:05:47.221
2026-04-03 15:05:47.245 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=23.95
2026-04-03 15:05:47.246 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=24.89 | totalMs=24.89
2026-04-03 15:05:47.573 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:05:47.573
2026-04-03 15:07:34.159 | step 1 | route=IT_Ticket | empId=55867 | query called at=15:07:34.159
2026-04-03 15:07:34.199 | step 2 | route=IT_Ticket | empId=55867 | query=KPI_IT_Ticket_Details_New | queryMs=39.87
2026-04-03 15:07:34.201 | step 2 | route=IT_Ticket | empId=55867 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-03 15:07:34.203 | step 2 | route=IT_Ticket | empId=55867 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-03 15:07:34.204 | step 2 | route=IT_Ticket | empId=55867 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-03 15:07:34.229 | step 2 | route=IT_Ticket | empId=55867 | query=Kpi_it_Ticket_Details | queryMs=24.35
2026-04-03 15:07:34.234 | step 2 | route=IT_Ticket | empId=55867 | query=VMS_Comp_login_proc | queryMs=5.18
2026-04-03 15:07:34.235 | step 3 | route=IT_Ticket | empId=55867 | apiMs=75.74 | totalMs=75.74
2026-04-03 15:07:34.235 | step 1 | route=IT_Ticket | empId=55867 | query called at=15:07:34.235
2026-04-03 15:07:34.254 | step 2 | route=IT_Ticket | empId=55867 | query=Kpi_HW_Ticket_Details | queryMs=18.64
2026-04-03 15:07:34.256 | step 2 | route=IT_Ticket | empId=55867 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-03 15:07:34.257 | step 2 | route=IT_Ticket | empId=55867 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-03 15:07:34.257 | step 3 | route=IT_Ticket | empId=55867 | apiMs=21.91 | totalMs=21.91
2026-04-03 15:07:38.102 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=15:07:38.102
2026-04-03 15:07:38.128 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=26.32
2026-04-03 15:07:38.129 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=27.02 | totalMs=27.02
2026-04-03 15:07:39.681 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:07:39.681
2026-04-03 15:07:45.994 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=15:07:45.994
2026-04-03 15:07:46.028 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=IT_Ticket_Update_SPOC | queryMs=33.31
2026-04-03 15:07:46.032 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=38.34 | totalMs=38.34
2026-04-03 15:07:46.035 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=15:07:46.035
2026-04-03 15:07:46.040 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-03 15:07:46.041 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-03 15:07:46.042 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-03 15:07:46.042 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=7.36 | totalMs=7.36
2026-04-03 15:07:47.202 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=15:07:47.202
2026-04-03 15:07:47.236 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=33.63
2026-04-03 15:07:47.237 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=34.55 | totalMs=34.55
2026-04-03 15:07:48.610 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:07:48.610
2026-04-03 15:16:20.623 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:16:20.623
2026-04-03 15:16:20.665 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=41.31
2026-04-03 15:16:20.669 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-03 15:16:20.673 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-03 15:16:20.676 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-03 15:16:20.690 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=13.47
2026-04-03 15:16:20.694 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=3.2
2026-04-03 15:16:20.694 | step 3 | route=IT_Ticket | empId=21471 | apiMs=71.33 | totalMs=71.33
2026-04-03 15:16:20.695 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:16:20.695
2026-04-03 15:16:20.706 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=10.62
2026-04-03 15:16:20.707 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-03 15:16:20.708 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-03 15:16:20.708 | step 3 | route=IT_Ticket | empId=21471 | apiMs=13.59 | totalMs=13.59
2026-04-03 15:16:42.435 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=15:16:42.435
2026-04-03 15:16:42.725 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=289.81
2026-04-03 15:16:42.725 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=290.56 | totalMs=290.56
2026-04-03 15:16:44.248 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=15:16:44.248
2026-04-03 15:16:44.307 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=58.02
2026-04-03 15:16:44.310 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=61.64 | totalMs=61.64
2026-04-03 15:17:24.389 | step 1 | route=IT_TicketPost | empId=21471 | query called at=15:17:24.389
2026-04-03 15:17:24.399 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-03 15:17:24.403 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=13.86 | totalMs=13.86
2026-04-03 15:17:24.405 | step 1 | route=IT_TicketPost | empId=21471 | query called at=15:17:24.405
2026-04-03 15:17:24.423 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=14.27
2026-04-03 15:17:24.424 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=18.62 | totalMs=18.62
2026-04-03 15:17:24.424 | step 1 | route=IT_TicketPost | empId=21471 | query called at=15:17:24.424
2026-04-03 15:17:24.427 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-03 15:17:24.427 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=2.36 | totalMs=2.36
2026-04-03 15:17:24.649 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:17:24.649
2026-04-03 15:17:24.659 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-03 15:17:24.661 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-03 15:17:24.662 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-03 15:17:24.664 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-03 15:17:24.665 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-03 15:17:24.672 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=5.84
2026-04-03 15:17:24.672 | step 3 | route=IT_Ticket | empId=21471 | apiMs=23.03 | totalMs=23.03
2026-04-03 15:17:24.672 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:17:24.672
2026-04-03 15:17:24.674 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-03 15:17:24.676 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-03 15:17:24.677 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-03 15:17:24.677 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.78 | totalMs=4.78
2026-04-03 15:18:42.178 | step 1 | route=IT_Ticket | empId=34711 | query called at=15:18:42.178
2026-04-03 15:18:42.189 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-03 15:18:42.194 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-03 15:18:42.198 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-03 15:18:42.201 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-03 15:18:42.203 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-03 15:18:42.208 | step 2 | route=IT_Ticket | empId=34711 | query=VMS_Comp_login_proc | queryMs=5.5
2026-04-03 15:18:42.209 | step 3 | route=IT_Ticket | empId=34711 | apiMs=30.98 | totalMs=30.98
2026-04-03 15:18:42.209 | step 1 | route=IT_Ticket | empId=34711 | query called at=15:18:42.209
2026-04-03 15:18:42.211 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-03 15:18:42.212 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-03 15:18:42.214 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-03 15:18:42.214 | step 3 | route=IT_Ticket | empId=34711 | apiMs=4.45 | totalMs=4.45
2026-04-03 15:18:58.244 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34711 | query called at=15:18:58.244
2026-04-03 15:18:58.683 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=438.17
2026-04-03 15:18:58.686 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34711 | apiMs=441.72 | totalMs=441.72
2026-04-03 15:18:59.897 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34711 | query called at=15:18:59.897
2026-04-03 15:18:59.909 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-04-03 15:18:59.912 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34711 | apiMs=15.34 | totalMs=15.34
2026-04-03 15:19:42.986 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:19:42.986
2026-04-03 15:19:42.997 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-03 15:19:42.998 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-03 15:19:42.999 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-03 15:19:43.001 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-03 15:19:43.002 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-03 15:19:43.009 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=6.2
2026-04-03 15:19:43.009 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.34 | totalMs=23.34
2026-04-03 15:19:43.010 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:19:43.010
2026-04-03 15:19:43.011 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-03 15:19:43.013 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-03 15:19:43.014 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-03 15:19:43.014 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.58 | totalMs=4.58
2026-04-03 15:19:48.782 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=15:19:48.782
2026-04-03 15:19:48.890 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=107.13
2026-04-03 15:19:48.893 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=110.92 | totalMs=110.92
2026-04-03 15:19:53.376 | step 1 | route=IT_Ticket | empId=67856 | query called at=15:19:53.376
2026-04-03 15:19:53.386 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-04-03 15:19:53.390 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-03 15:19:53.394 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-03 15:19:53.397 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-03 15:19:53.398 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-04-03 15:19:53.403 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=4.71
2026-04-03 15:19:53.404 | step 3 | route=IT_Ticket | empId=67856 | apiMs=28.18 | totalMs=28.18
2026-04-03 15:19:53.404 | step 1 | route=IT_Ticket | empId=67856 | query called at=15:19:53.404
2026-04-03 15:19:53.406 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-03 15:19:53.407 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-03 15:19:53.408 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-03 15:19:53.409 | step 3 | route=IT_Ticket | empId=67856 | apiMs=4.28 | totalMs=4.28
2026-04-03 15:19:56.126 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=15:19:56.126
2026-04-03 15:19:56.141 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-04-03 15:19:56.144 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.87 | totalMs=17.87
2026-04-03 15:20:00.422 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=15:20:00.422
2026-04-03 15:20:00.529 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=102.78
2026-04-03 15:20:00.532 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=109.17 | totalMs=109.17
2026-04-03 15:20:01.097 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:20:01.097
2026-04-03 15:20:03.463 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:20:03.463
2026-04-03 15:20:03.478 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.54
2026-04-03 15:20:03.479 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.51 | totalMs=15.51
2026-04-03 15:20:03.480 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:20:03.480
2026-04-03 15:20:03.572 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=91.52
2026-04-03 15:20:03.574 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=94.77 | totalMs=94.77
2026-04-03 15:20:03.575 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:20:03.575
2026-04-03 15:20:03.577 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-04-03 15:20:03.578 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.72 | totalMs=2.72
2026-04-03 15:20:03.578 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:20:03.578
2026-04-03 15:20:03.580 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-03 15:20:03.580 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.90 | totalMs=1.90
2026-04-03 15:20:04.429 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67856 | query called at=15:20:04.429
2026-04-03 15:20:04.621 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=191.46
2026-04-03 15:20:04.622 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67856 | apiMs=192.47 | totalMs=192.47
2026-04-03 15:20:05.165 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:20:05.165
2026-04-03 15:20:05.176 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-03 15:20:05.178 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-03 15:20:05.179 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-03 15:20:05.181 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-03 15:20:05.182 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-03 15:20:05.184 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.32
2026-04-03 15:20:05.184 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.89 | totalMs=18.89
2026-04-03 15:20:05.185 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:20:05.185
2026-04-03 15:20:05.186 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-03 15:20:05.188 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-03 15:20:05.189 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-03 15:20:05.190 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.82 | totalMs=4.82
2026-04-03 15:20:05.494 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=15:20:05.494
2026-04-03 15:20:05.719 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=225.22
2026-04-03 15:20:05.734 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=240.31 | totalMs=240.31
2026-04-03 15:20:05.734 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=15:20:05.734
2026-04-03 15:20:05.736 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-03 15:20:05.737 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-03 15:20:05.739 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-03 15:20:05.739 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=4.53 | totalMs=4.53
2026-04-03 15:20:05.962 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=15:20:05.962
2026-04-03 15:20:05.984 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=21.77
2026-04-03 15:20:05.985 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=22.52 | totalMs=22.52
2026-04-03 15:20:06.505 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:20:06.505
2026-04-03 15:20:12.458 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=15:20:12.458
2026-04-03 15:20:12.471 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=12.08
2026-04-03 15:20:12.471 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=12.95 | totalMs=12.95
2026-04-03 15:20:24.097 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:20:24.097
2026-04-03 15:20:24.138 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=40.58
2026-04-03 15:20:24.141 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=44.14 | totalMs=44.14
2026-04-03 15:20:25.026 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:20:25.026
2026-04-03 15:20:29.023 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:20:29.023
2026-04-03 15:20:29.047 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=22.66
2026-04-03 15:20:29.051 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=27.30 | totalMs=27.30
2026-04-03 15:20:29.051 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:20:29.051
2026-04-03 15:20:29.053 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-04-03 15:20:29.054 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-04-03 15:20:29.055 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-04-03 15:20:29.055 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.21 | totalMs=4.21
2026-04-03 15:20:31.473 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:20:31.473
2026-04-03 15:20:31.515 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=41
2026-04-03 15:20:31.518 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=44.70 | totalMs=44.70
2026-04-03 15:20:32.109 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:20:32.109
2026-04-03 15:21:10.084 | step 1 | route=IT_TicketPost | empId=34711 | query called at=15:21:10.084
2026-04-03 15:21:10.167 | step 2 | route=IT_TicketPost | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=82.36
2026-04-03 15:21:10.170 | step 3 | route=IT_TicketPost | empId=34711 | apiMs=86.10 | totalMs=86.10
2026-04-03 15:21:10.173 | step 1 | route=IT_TicketPost | empId=34711 | query called at=15:21:10.173
2026-04-03 15:21:10.214 | step 2 | route=IT_TicketPost | empId=34711 | query=IT_Ticket_Save_SPOC | queryMs=38.77
2026-04-03 15:21:10.219 | step 3 | route=IT_TicketPost | empId=34711 | apiMs=45.80 | totalMs=45.80
2026-04-03 15:21:10.219 | step 1 | route=IT_TicketPost | empId=34711 | query called at=15:21:10.219
2026-04-03 15:21:10.220 | step 2 | route=IT_TicketPost | empId=34711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-03 15:21:10.221 | step 3 | route=IT_TicketPost | empId=34711 | apiMs=1.76 | totalMs=1.76
2026-04-03 15:21:10.448 | step 1 | route=IT_Ticket | empId=34711 | query called at=15:21:10.448
2026-04-03 15:21:10.463 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=15.13
2026-04-03 15:21:10.471 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=7.53
2026-04-03 15:21:10.472 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-03 15:21:10.473 | step 2 | route=IT_Ticket | empId=34711 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-04-03 15:21:10.474 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-03 15:21:10.476 | step 2 | route=IT_Ticket | empId=34711 | query=VMS_Comp_login_proc | queryMs=0.93
2026-04-03 15:21:10.476 | step 3 | route=IT_Ticket | empId=34711 | apiMs=28.49 | totalMs=28.49
2026-04-03 15:21:10.476 | step 1 | route=IT_Ticket | empId=34711 | query called at=15:21:10.476
2026-04-03 15:21:10.481 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=4.63
2026-04-03 15:21:10.490 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-04-03 15:21:10.498 | step 2 | route=IT_Ticket | empId=34711 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-04-03 15:21:10.499 | step 3 | route=IT_Ticket | empId=34711 | apiMs=22.24 | totalMs=22.24
2026-04-03 15:22:46.150 | step 1 | route=IT_TicketPost | empId=67856 | query called at=15:22:46.150
2026-04-03 15:22:46.161 | step 2 | route=IT_TicketPost | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-03 15:22:46.164 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=13.96 | totalMs=13.96
2026-04-03 15:22:46.167 | step 1 | route=IT_TicketPost | empId=67856 | query called at=15:22:46.167
2026-04-03 15:22:46.498 | step 2 | route=IT_TicketPost | empId=67856 | query=IT_Ticket_Save_SPOC | queryMs=327.9
2026-04-03 15:22:46.501 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=333.29 | totalMs=333.29
2026-04-03 15:22:46.501 | step 1 | route=IT_TicketPost | empId=67856 | query called at=15:22:46.501
2026-04-03 15:22:46.503 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-03 15:22:46.503 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=2.39 | totalMs=2.39
2026-04-03 15:22:46.504 | step 1 | route=IT_TicketPost | empId=67856 | query called at=15:22:46.504
2026-04-03 15:22:46.505 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-03 15:22:46.505 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=1.57 | totalMs=1.57
2026-04-03 15:22:46.729 | step 1 | route=IT_Ticket | empId=67856 | query called at=15:22:46.729
2026-04-03 15:22:46.739 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-03 15:22:46.741 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-03 15:22:46.742 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-03 15:22:46.744 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-03 15:22:46.745 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-03 15:22:46.747 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=1.2
2026-04-03 15:22:46.747 | step 3 | route=IT_Ticket | empId=67856 | apiMs=17.94 | totalMs=17.94
2026-04-03 15:22:46.747 | step 1 | route=IT_Ticket | empId=67856 | query called at=15:22:46.747
2026-04-03 15:22:46.749 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-03 15:22:46.750 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-03 15:22:46.752 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-03 15:22:46.752 | step 3 | route=IT_Ticket | empId=67856 | apiMs=4.58 | totalMs=4.58
2026-04-03 15:24:50.515 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=15:24:50.515
2026-04-03 15:24:50.537 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=20.6
2026-04-03 15:24:50.540 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=24.25 | totalMs=24.25
2026-04-03 15:24:50.950 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:24:50.950
2026-04-03 15:24:54.737 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=15:24:54.737
2026-04-03 15:24:54.797 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=59.12
2026-04-03 15:24:54.801 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=64.11 | totalMs=64.11
2026-04-03 15:24:54.804 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=15:24:54.804
2026-04-03 15:24:54.807 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-03 15:24:54.809 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-03 15:24:54.810 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-03 15:24:54.810 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=6.28 | totalMs=6.28
2026-04-03 15:24:55.037 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=15:24:55.037
2026-04-03 15:24:55.051 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=12.99
2026-04-03 15:24:55.051 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=13.96 | totalMs=13.96
2026-04-03 15:24:55.359 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:24:55.359
2026-04-03 15:27:41.750 | step 5 | route=dashboard | empId=GGA0462 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-03 15:34:33.459 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:34:33.459
2026-04-03 15:34:33.528 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=67.68
2026-04-03 15:34:33.540 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=8.99
2026-04-03 15:34:33.548 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=5.69
2026-04-03 15:34:33.557 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=5.7
2026-04-03 15:34:33.606 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=48.69
2026-04-03 15:34:33.623 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=16.79
2026-04-03 15:34:33.623 | step 3 | route=IT_Ticket | empId=21248 | apiMs=163.78 | totalMs=163.78
2026-04-03 15:34:33.624 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:34:33.624
2026-04-03 15:34:33.659 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=34.72
2026-04-03 15:34:33.667 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-03 15:34:33.676 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-04-03 15:34:33.676 | step 3 | route=IT_Ticket | empId=21248 | apiMs=52.34 | totalMs=52.34
2026-04-03 15:34:40.233 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=15:34:40.233
2026-04-03 15:34:40.703 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=468.7
2026-04-03 15:34:40.705 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=472.05 | totalMs=472.05
2026-04-03 15:34:44.205 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=15:34:44.205
2026-04-03 15:34:44.230 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=24.51
2026-04-03 15:34:44.234 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=28.10 | totalMs=28.10
2026-04-03 15:35:19.969 | step 1 | route=IT_Ticket | empId=61907 | query called at=15:35:19.969
2026-04-03 15:35:19.992 | step 2 | route=IT_Ticket | empId=61907 | query=KPI_IT_Ticket_Details_New | queryMs=21.78
2026-04-03 15:35:20.014 | step 2 | route=IT_Ticket | empId=61907 | query=KPI_IT_Ticket_Details_New | queryMs=19.07
2026-04-03 15:35:20.030 | step 2 | route=IT_Ticket | empId=61907 | query=KPI_IT_Ticket_Details_New | queryMs=12.96
2026-04-03 15:35:20.050 | step 2 | route=IT_Ticket | empId=61907 | query=KPI_IT_Ticket_Details_New | queryMs=17.97
2026-04-03 15:35:20.069 | step 2 | route=IT_Ticket | empId=61907 | query=Kpi_it_Ticket_Details | queryMs=18.96
2026-04-03 15:35:20.099 | step 2 | route=IT_Ticket | empId=61907 | query=VMS_Comp_login_proc | queryMs=29.33
2026-04-03 15:35:20.099 | step 3 | route=IT_Ticket | empId=61907 | apiMs=130.30 | totalMs=130.30
2026-04-03 15:35:20.100 | step 1 | route=IT_Ticket | empId=61907 | query called at=15:35:20.100
2026-04-03 15:35:20.120 | step 2 | route=IT_Ticket | empId=61907 | query=Kpi_HW_Ticket_Details | queryMs=19.24
2026-04-03 15:35:20.139 | step 2 | route=IT_Ticket | empId=61907 | query=Kpi_HW_Ticket_Details | queryMs=19.06
2026-04-03 15:35:20.153 | step 2 | route=IT_Ticket | empId=61907 | query=Kpi_HW_Ticket_Details | queryMs=13.92
2026-04-03 15:35:20.154 | step 3 | route=IT_Ticket | empId=61907 | apiMs=53.79 | totalMs=53.79
2026-04-03 15:38:27.617 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:38:27.617
2026-04-03 15:38:27.628 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-03 15:38:27.631 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.25 | totalMs=14.25
2026-04-03 15:38:27.634 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:38:27.634
2026-04-03 15:38:27.669 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=31.67
2026-04-03 15:38:27.684 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=49.53 | totalMs=49.53
2026-04-03 15:38:27.684 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:38:27.684
2026-04-03 15:38:27.686 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-03 15:38:27.687 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.60 | totalMs=2.60
2026-04-03 15:38:29.519 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:38:29.519
2026-04-03 15:38:29.537 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=17.13
2026-04-03 15:38:29.546 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-04-03 15:38:29.554 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-04-03 15:38:29.563 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-04-03 15:38:29.571 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=8.31
2026-04-03 15:38:29.590 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=17.98
2026-04-03 15:38:29.590 | step 3 | route=IT_Ticket | empId=21248 | apiMs=70.73 | totalMs=70.73
2026-04-03 15:38:29.591 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:38:29.591
2026-04-03 15:38:29.599 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=7.61
2026-04-03 15:38:29.607 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-04-03 15:38:29.616 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=8.32
2026-04-03 15:38:29.616 | step 3 | route=IT_Ticket | empId=21248 | apiMs=25.59 | totalMs=25.59
2026-04-03 15:40:22.788 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:40:22.788
2026-04-03 15:40:22.913 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=124.21
2026-04-03 15:40:22.916 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=127.76 | totalMs=127.76
2026-04-03 15:40:26.253 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:40:26.253
2026-04-03 15:40:32.074 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:40:32.074
2026-04-03 15:40:32.104 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=30.03
2026-04-03 15:40:32.112 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=37.98 | totalMs=37.98
2026-04-03 15:40:32.114 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:40:32.114
2026-04-03 15:40:32.119 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-03 15:40:32.120 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-03 15:40:32.122 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-03 15:40:32.122 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.44 | totalMs=7.44
2026-04-03 15:40:35.618 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:40:35.618
2026-04-03 15:40:35.649 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.14
2026-04-03 15:40:35.650 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.14 | totalMs=31.14
2026-04-03 15:40:36.387 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:40:36.387
2026-04-03 15:43:27.551 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:43:27.551
2026-04-03 15:43:27.666 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=114.78
2026-04-03 15:43:27.693 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=23.48
2026-04-03 15:43:27.722 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=26.32
2026-04-03 15:43:27.744 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=19.16
2026-04-03 15:43:27.822 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=77.84
2026-04-03 15:43:27.850 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=27.97
2026-04-03 15:43:27.851 | step 3 | route=IT_Ticket | empId=41332 | apiMs=300.03 | totalMs=300.03
2026-04-03 15:43:27.851 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:43:27.851
2026-04-03 15:43:27.931 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=79
2026-04-03 15:43:27.953 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=22.44
2026-04-03 15:43:27.970 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=16.19
2026-04-03 15:43:27.970 | step 3 | route=IT_Ticket | empId=41332 | apiMs=119.10 | totalMs=119.10
2026-04-03 15:43:35.219 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=15:43:35.219
2026-04-03 15:43:35.676 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=456.95
2026-04-03 15:43:35.677 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=458.06 | totalMs=458.06
2026-04-03 15:43:37.812 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=15:43:37.812
2026-04-03 15:43:37.839 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=26.38
2026-04-03 15:43:37.842 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=29.91 | totalMs=29.91
2026-04-03 15:44:39.634 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=15:44:39.634
2026-04-03 15:44:39.662 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=26.96
2026-04-03 15:44:39.663 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=28.24 | totalMs=28.24
2026-04-03 15:44:40.444 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:44:40.444
2026-04-03 15:44:46.692 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=15:44:46.692
2026-04-03 15:44:46.709 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=16.33
2026-04-03 15:44:46.731 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=17.34
2026-04-03 15:44:46.735 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=43.09 | totalMs=43.09
2026-04-03 15:44:46.738 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=15:44:46.738
2026-04-03 15:44:46.740 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-03 15:44:46.741 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-03 15:44:46.743 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-03 15:44:46.743 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=4.86 | totalMs=4.86
2026-04-03 15:44:49.757 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=15:44:49.757
2026-04-03 15:44:49.759 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-03 15:44:49.760 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-03 15:44:49.762 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-03 15:44:49.762 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=5.38 | totalMs=5.38
2026-04-03 15:44:51.468 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=15:44:51.468
2026-04-03 15:44:51.494 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=25.9
2026-04-03 15:44:51.494 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=26.80 | totalMs=26.80
2026-04-03 15:44:52.218 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:44:52.218
2026-04-03 15:48:48.196 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:48:48.196
2026-04-03 15:48:48.208 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-04-03 15:48:48.211 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.74 | totalMs=14.74
2026-04-03 15:48:48.214 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:48:48.214
2026-04-03 15:48:48.235 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=19.03
2026-04-03 15:48:48.239 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=24.96 | totalMs=24.96
2026-04-03 15:48:48.239 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:48:48.239
2026-04-03 15:48:48.242 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.6
2026-04-03 15:48:48.242 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=3.41 | totalMs=3.41
2026-04-03 15:48:48.243 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:48:48.243
2026-04-03 15:48:48.244 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-03 15:48:48.245 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=1.72 | totalMs=1.72
2026-04-03 15:48:49.779 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:48:49.779
2026-04-03 15:48:49.789 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-03 15:48:49.791 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-03 15:48:49.792 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-03 15:48:49.793 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-03 15:48:49.820 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=25.98
2026-04-03 15:48:49.825 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=5.46
2026-04-03 15:48:49.826 | step 3 | route=IT_Ticket | empId=41332 | apiMs=47.09 | totalMs=47.09
2026-04-03 15:48:49.826 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:48:49.826
2026-04-03 15:48:49.828 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-03 15:48:49.829 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-03 15:48:49.830 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-03 15:48:49.831 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.65 | totalMs=4.65
2026-04-03 16:00:39.026 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:00:39.026
2026-04-03 16:00:39.076 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=49.78
2026-04-03 16:00:39.084 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.61
2026-04-03 16:00:39.093 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.84
2026-04-03 16:00:39.101 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-04-03 16:00:39.134 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=32.71
2026-04-03 16:00:39.143 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=8.16
2026-04-03 16:00:39.143 | step 3 | route=IT_Ticket | empId=46973 | apiMs=117.65 | totalMs=117.65
2026-04-03 16:00:39.144 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:00:39.144
2026-04-03 16:00:39.169 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=24.4
2026-04-03 16:00:39.177 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.84
2026-04-03 16:00:39.186 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-04-03 16:00:39.186 | step 3 | route=IT_Ticket | empId=46973 | apiMs=42.12 | totalMs=42.12
2026-04-03 16:01:21.901 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=16:01:21.901
2026-04-03 16:01:22.217 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=314.87
2026-04-03 16:01:22.220 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=318.74 | totalMs=318.74
2026-04-03 16:01:24.792 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=16:01:24.792
2026-04-03 16:01:24.807 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-04-03 16:01:24.810 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=17.50 | totalMs=17.50
2026-04-03 16:03:55.502 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:03:55.502
2026-04-03 16:03:55.527 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=23.85
2026-04-03 16:03:55.530 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=27.49 | totalMs=27.49
2026-04-03 16:03:55.533 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:03:55.533
2026-04-03 16:03:55.563 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=28.05
2026-04-03 16:03:55.566 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=33.11 | totalMs=33.11
2026-04-03 16:03:55.566 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:03:55.566
2026-04-03 16:03:55.568 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-03 16:03:55.568 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.33 | totalMs=2.33
2026-04-03 16:03:57.662 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:03:57.662
2026-04-03 16:03:57.672 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-03 16:03:57.677 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-03 16:03:57.680 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-03 16:03:57.682 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-03 16:03:57.696 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=14.3
2026-04-03 16:03:57.700 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=3.38
2026-04-03 16:03:57.700 | step 3 | route=IT_Ticket | empId=46973 | apiMs=38.41 | totalMs=38.41
2026-04-03 16:03:57.701 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:03:57.701
2026-04-03 16:03:57.713 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=11.13
2026-04-03 16:03:57.714 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-03 16:03:57.715 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-03 16:03:57.715 | step 3 | route=IT_Ticket | empId=46973 | apiMs=14.18 | totalMs=14.18
2026-04-03 16:08:53.261 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-03 16:17:22.601 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:17:22.601
2026-04-03 16:17:22.630 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=28.39
2026-04-03 16:17:22.634 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-03 16:17:22.638 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-03 16:17:22.641 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-03 16:17:22.656 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=14.4
2026-04-03 16:17:22.659 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=3.11
2026-04-03 16:17:22.660 | step 3 | route=IT_Ticket | empId=59261 | apiMs=59.18 | totalMs=59.18
2026-04-03 16:17:22.660 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:17:22.660
2026-04-03 16:17:22.672 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=11.04
2026-04-03 16:17:22.673 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-03 16:17:22.674 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-03 16:17:22.675 | step 3 | route=IT_Ticket | empId=59261 | apiMs=14.42 | totalMs=14.42
2026-04-03 16:17:27.652 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=16:17:27.652
2026-04-03 16:17:28.056 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=403.7
2026-04-03 16:17:28.059 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=407.18 | totalMs=407.18
2026-04-03 16:17:28.865 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=16:17:28.865
2026-04-03 16:17:28.958 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=92.64
2026-04-03 16:17:28.962 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=96.21 | totalMs=96.21
2026-04-03 16:18:39.308 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:18:39.308
2026-04-03 16:18:39.319 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-03 16:18:39.322 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.85 | totalMs=13.85
2026-04-03 16:18:39.324 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:18:39.324
2026-04-03 16:18:39.481 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=153.83
2026-04-03 16:18:39.516 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=191.92 | totalMs=191.92
2026-04-03 16:18:39.517 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:18:39.517
2026-04-03 16:18:39.541 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.16
2026-04-03 16:18:39.542 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=24.98 | totalMs=24.98
2026-04-03 16:18:39.542 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:18:39.542
2026-04-03 16:18:39.544 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-03 16:18:39.544 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.86 | totalMs=1.86
2026-04-03 16:18:39.768 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:18:39.768
2026-04-03 16:18:39.778 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-03 16:18:39.780 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-03 16:18:39.781 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-03 16:18:39.783 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-03 16:18:39.784 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-03 16:18:39.790 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.74
2026-04-03 16:18:39.791 | step 3 | route=IT_Ticket | empId=59261 | apiMs=23.02 | totalMs=23.02
2026-04-03 16:18:39.791 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:18:39.791
2026-04-03 16:18:39.793 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-03 16:18:39.794 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-03 16:18:39.796 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-03 16:18:39.796 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.00 | totalMs=5.00
2026-04-03 16:18:47.323 | step 1 | route=IT_Ticket | empId=34194 | query called at=16:18:47.323
2026-04-03 16:18:47.336 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-03 16:18:47.340 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-03 16:18:47.342 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-03 16:18:47.343 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-03 16:18:47.345 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-03 16:18:47.351 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=5.46
2026-04-03 16:18:47.351 | step 3 | route=IT_Ticket | empId=34194 | apiMs=27.92 | totalMs=27.92
2026-04-03 16:18:47.351 | step 1 | route=IT_Ticket | empId=34194 | query called at=16:18:47.351
2026-04-03 16:18:47.353 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-03 16:18:47.354 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-03 16:18:47.356 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-03 16:18:47.356 | step 3 | route=IT_Ticket | empId=34194 | apiMs=4.88 | totalMs=4.88
2026-04-03 16:18:54.354 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34194 | query called at=16:18:54.354
2026-04-03 16:18:54.675 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=318.7
2026-04-03 16:18:54.678 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34194 | apiMs=324.45 | totalMs=324.45
2026-04-03 16:18:56.312 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query called at=16:18:56.312
2026-04-03 16:18:56.326 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-04-03 16:18:56.327 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34194 | apiMs=15.24 | totalMs=15.24
2026-04-03 16:20:17.666 | step 1 | route=IT_TicketPost | empId=34194 | query called at=16:20:17.666
2026-04-03 16:20:17.688 | step 2 | route=IT_TicketPost | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=21.96
2026-04-03 16:20:17.691 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=25.80 | totalMs=25.80
2026-04-03 16:20:17.694 | step 1 | route=IT_TicketPost | empId=34194 | query called at=16:20:17.694
2026-04-03 16:20:17.711 | step 2 | route=IT_TicketPost | empId=34194 | query=IT_Ticket_Save_SPOC | queryMs=13.88
2026-04-03 16:20:17.712 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=18.05 | totalMs=18.05
2026-04-03 16:20:17.712 | step 1 | route=IT_TicketPost | empId=34194 | query called at=16:20:17.712
2026-04-03 16:20:17.714 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-03 16:20:17.714 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=1.94 | totalMs=1.94
2026-04-03 16:20:19.671 | step 1 | route=IT_Ticket | empId=34194 | query called at=16:20:19.671
2026-04-03 16:20:19.682 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-03 16:20:19.686 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-04-03 16:20:19.689 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-03 16:20:19.691 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-03 16:20:19.692 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-04-03 16:20:19.696 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=3.28
2026-04-03 16:20:19.696 | step 3 | route=IT_Ticket | empId=34194 | apiMs=24.67 | totalMs=24.67
2026-04-03 16:20:19.696 | step 1 | route=IT_Ticket | empId=34194 | query called at=16:20:19.696
2026-04-03 16:20:19.698 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-03 16:20:19.699 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-03 16:20:19.700 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-03 16:20:19.700 | step 3 | route=IT_Ticket | empId=34194 | apiMs=3.76 | totalMs=3.76
2026-04-03 16:24:40.849 | step 5 | route=dashboard | empId=gga0961 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-03 16:33:43.246 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:33:43.246
2026-04-03 16:33:43.289 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=41.93
2026-04-03 16:33:43.291 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-03 16:33:43.292 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-03 16:33:43.293 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-03 16:33:43.319 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=25.12
2026-04-03 16:33:43.325 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=5.68
2026-04-03 16:33:43.325 | step 3 | route=IT_Ticket | empId=41332 | apiMs=78.78 | totalMs=78.78
2026-04-03 16:33:43.325 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:33:43.325
2026-04-03 16:33:43.346 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=20.22
2026-04-03 16:33:43.348 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-03 16:33:43.349 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-03 16:33:43.349 | step 3 | route=IT_Ticket | empId=41332 | apiMs=23.80 | totalMs=23.80
2026-04-03 16:33:56.930 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=16:33:56.930
2026-04-03 16:33:57.097 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=167.09
2026-04-03 16:33:57.101 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=170.89 | totalMs=170.89
2026-04-03 16:33:59.017 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=16:33:59.017
2026-04-03 16:33:59.030 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=12.52
2026-04-03 16:33:59.034 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=16.35 | totalMs=16.35
2026-04-03 16:34:33.615 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:34:33.615
2026-04-03 16:34:33.625 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-04-03 16:34:33.625 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=10.41 | totalMs=10.41
2026-04-03 16:34:33.625 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:34:33.625
2026-04-03 16:34:33.651 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=25.04
2026-04-03 16:34:33.652 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=26.98 | totalMs=26.98
2026-04-03 16:34:33.653 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:34:33.653
2026-04-03 16:34:33.655 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-03 16:34:33.655 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.03 | totalMs=2.03
2026-04-03 16:34:35.159 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:34:35.159
2026-04-03 16:34:35.169 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-03 16:34:35.171 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-03 16:34:35.173 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-03 16:34:35.174 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-03 16:34:35.176 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-03 16:34:35.177 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.09
2026-04-03 16:34:35.177 | step 3 | route=IT_Ticket | empId=41332 | apiMs=18.48 | totalMs=18.48
2026-04-03 16:34:35.178 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:34:35.178
2026-04-03 16:34:35.179 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-03 16:34:35.182 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-04-03 16:34:35.184 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.98
2026-04-03 16:34:35.184 | step 3 | route=IT_Ticket | empId=41332 | apiMs=6.29 | totalMs=6.29
2026-04-03 16:36:06.545 | step 1 | route=Ticket_SPOC_Approve | empId=4458 | query called at=16:36:06.545
2026-04-03 16:36:06.629 | step 2 | route=Ticket_SPOC_Approve | empId=4458 | query=IT_TIcket_SPOCApp_Report | queryMs=83.36
2026-04-03 16:36:06.629 | step 3 | route=Ticket_SPOC_Approve | empId=4458 | apiMs=84.46 | totalMs=84.46
2026-04-03 16:36:09.402 | step 4 | route=pageRenderd | empId=4458 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:09.402
2026-04-03 16:36:12.764 | step 1 | route=Ticket_SPOC_Approve | empId=4458 | query called at=16:36:12.764
2026-04-03 16:36:12.780 | step 2 | route=Ticket_SPOC_Approve | empId=4458 | query=IT_TIcket_SPOCApp_Report | queryMs=15.65
2026-04-03 16:36:12.783 | step 3 | route=Ticket_SPOC_Approve | empId=4458 | apiMs=19.33 | totalMs=19.33
2026-04-03 16:36:13.843 | step 4 | route=pageRenderd | empId=4458 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:13.843
2026-04-03 16:36:35.826 | step 1 | route=Ticket_SPOC_Approve | empId=4458 | query called at=16:36:35.826
2026-04-03 16:36:35.842 | step 2 | route=Ticket_SPOC_Approve | empId=4458 | query=IT_TIcket_SPOCApp_Report | queryMs=15.6
2026-04-03 16:36:35.842 | step 3 | route=Ticket_SPOC_Approve | empId=4458 | apiMs=16.72 | totalMs=16.72
2026-04-03 16:36:36.811 | step 4 | route=pageRenderd | empId=4458 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:36.811
2026-04-03 16:36:56.391 | step 1 | route=IT_Ticket_Report | empId=4458 | query called at=16:36:56.391
2026-04-03 16:36:56.789 | step 2 | route=IT_Ticket_Report | empId=4458 | query=kpi_it_ticket_report_page_proc | queryMs=397.3
2026-04-03 16:36:56.792 | step 3 | route=IT_Ticket_Report | empId=4458 | apiMs=400.99 | totalMs=400.99
2026-04-03 16:37:07.674 | step 4 | route=pageRenderd | empId=4458 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:37:07.674
2026-04-03 16:37:38.602 | step 1 | route=Ticket_SPOC_Approve | empId=4458 | query called at=16:37:38.602
2026-04-03 16:37:38.618 | step 2 | route=Ticket_SPOC_Approve | empId=4458 | query=IT_TIcket_SPOCApp_Report | queryMs=15.72
2026-04-03 16:37:38.621 | step 3 | route=Ticket_SPOC_Approve | empId=4458 | apiMs=19.50 | totalMs=19.50
2026-04-03 16:37:39.654 | step 4 | route=pageRenderd | empId=4458 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:39.654
2026-04-03 16:39:14.566 | step 5 | route=dashboard | empId=GSA0029 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-03 16:40:10.764 | step 1 | route=IT_Ticket | empId=44093 | query called at=16:40:10.764
2026-04-03 16:40:10.831 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=65.59
2026-04-03 16:40:10.839 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-04-03 16:40:10.848 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-04-03 16:40:10.856 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-04-03 16:40:10.908 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=51.77
2026-04-03 16:40:10.917 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=8.17
2026-04-03 16:40:10.917 | step 3 | route=IT_Ticket | empId=44093 | apiMs=152.68 | totalMs=152.68
2026-04-03 16:40:10.918 | step 1 | route=IT_Ticket | empId=44093 | query called at=16:40:10.918
2026-04-03 16:40:10.961 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=42.5
2026-04-03 16:40:10.969 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=7.67
2026-04-03 16:40:10.972 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=2.55
2026-04-03 16:40:10.972 | step 3 | route=IT_Ticket | empId=44093 | apiMs=54.52 | totalMs=54.52
2026-04-03 16:40:24.330 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44093 | query called at=16:40:24.330
2026-04-03 16:40:24.801 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=470.48
2026-04-03 16:40:24.803 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44093 | apiMs=473.86 | totalMs=473.86
2026-04-03 16:40:26.482 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query called at=16:40:26.482
2026-04-03 16:40:26.514 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=31.18
2026-04-03 16:40:26.517 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44093 | apiMs=34.76 | totalMs=34.76
2026-04-03 16:41:10.213 | step 1 | route=IT_TicketPost | empId=44093 | query called at=16:41:10.213
2026-04-03 16:41:10.228 | step 2 | route=IT_TicketPost | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=14.26
2026-04-03 16:41:10.229 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=15.25 | totalMs=15.25
2026-04-03 16:41:10.229 | step 1 | route=IT_TicketPost | empId=44093 | query called at=16:41:10.229
2026-04-03 16:41:10.251 | step 2 | route=IT_TicketPost | empId=44093 | query=IT_Ticket_Save_SPOC | queryMs=21.43
2026-04-03 16:41:10.253 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=23.54 | totalMs=23.54
2026-04-03 16:41:10.253 | step 1 | route=IT_TicketPost | empId=44093 | query called at=16:41:10.253
2026-04-03 16:41:10.277 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.63
2026-04-03 16:41:10.277 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=24.37 | totalMs=24.37
2026-04-03 16:41:10.278 | step 1 | route=IT_TicketPost | empId=44093 | query called at=16:41:10.278
2026-04-03 16:41:10.279 | step 2 | route=IT_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-03 16:41:10.280 | step 3 | route=IT_TicketPost | empId=44093 | apiMs=1.71 | totalMs=1.71
2026-04-03 16:41:12.838 | step 1 | route=IT_Ticket | empId=44093 | query called at=16:41:12.838
2026-04-03 16:41:12.848 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-03 16:41:12.850 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-03 16:41:12.852 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-03 16:41:12.853 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-03 16:41:12.855 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-03 16:41:12.857 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=1.49
2026-04-03 16:41:12.857 | step 3 | route=IT_Ticket | empId=44093 | apiMs=19.03 | totalMs=19.03
2026-04-03 16:41:12.858 | step 1 | route=IT_Ticket | empId=44093 | query called at=16:41:12.858
2026-04-03 16:41:12.859 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-03 16:41:12.861 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-03 16:41:12.862 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-03 16:41:12.862 | step 3 | route=IT_Ticket | empId=44093 | apiMs=4.89 | totalMs=4.89
2026-04-03 16:52:40.983 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:52:40.983
2026-04-03 16:52:41.024 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=40.59
2026-04-03 16:52:41.026 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-03 16:52:41.027 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-03 16:52:41.029 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-03 16:52:41.053 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=24.17
2026-04-03 16:52:41.059 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=5.19
2026-04-03 16:52:41.059 | step 3 | route=IT_Ticket | empId=43200 | apiMs=76.55 | totalMs=76.55
2026-04-03 16:52:41.060 | step 1 | route=IT_Ticket | empId=43200 | query called at=16:52:41.060
2026-04-03 16:52:41.079 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=19.03
2026-04-03 16:52:41.080 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-03 16:52:41.082 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-03 16:52:41.082 | step 3 | route=IT_Ticket | empId=43200 | apiMs=22.48 | totalMs=22.48
2026-04-03 16:52:49.880 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=16:52:49.880
2026-04-03 16:52:50.161 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=279.99
2026-04-03 16:52:50.164 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=283.78 | totalMs=283.78
2026-04-03 16:52:56.487 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=16:52:56.487
2026-04-03 16:52:56.501 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=14.18
2026-04-03 16:52:56.504 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=17.77 | totalMs=17.77
2026-04-03 17:08:27.422 | step 1 | route=IT_Ticket | empId=4446 | query called at=17:08:27.422
2026-04-03 17:08:27.461 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=38.4
2026-04-03 17:08:27.467 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-03 17:08:27.471 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-03 17:08:27.475 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-03 17:08:27.505 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=30.04
2026-04-03 17:08:27.511 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=6.08
2026-04-03 17:08:27.512 | step 3 | route=IT_Ticket | empId=4446 | apiMs=89.72 | totalMs=89.72
2026-04-03 17:08:27.512 | step 1 | route=IT_Ticket | empId=4446 | query called at=17:08:27.512
2026-04-03 17:08:27.528 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=15.25
2026-04-03 17:08:27.529 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-03 17:08:27.531 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-03 17:08:27.531 | step 3 | route=IT_Ticket | empId=4446 | apiMs=18.89 | totalMs=18.89
2026-04-03 17:09:10.272 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:09:10.272
2026-04-03 17:09:10.342 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=69.19
2026-04-03 17:09:10.343 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=70.30 | totalMs=70.30
2026-04-03 17:09:11.026 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:09:11.026
2026-04-03 17:09:15.978 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:09:15.978
2026-04-03 17:09:16.008 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=29.46
2026-04-03 17:09:16.010 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=32.30 | totalMs=32.30
2026-04-03 17:09:16.011 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:09:16.011
2026-04-03 17:09:16.012 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-03 17:09:16.014 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-03 17:09:16.015 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-03 17:09:16.015 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.24 | totalMs=4.24
2026-04-03 17:09:18.597 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:09:18.597
2026-04-03 17:09:18.630 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=32.14
2026-04-03 17:09:18.633 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=35.43 | totalMs=35.43
2026-04-03 17:09:19.178 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:09:19.178
2026-04-03 17:09:39.794 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=17:09:39.794
2026-04-03 17:09:40.023 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=228.36
2026-04-03 17:09:40.027 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=232.21 | totalMs=232.21
2026-04-03 17:09:42.017 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=17:09:42.017
2026-04-03 17:09:42.028 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-04-03 17:09:42.031 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=14.41 | totalMs=14.41
2026-04-03 17:12:38.416 | step 1 | route=IT_Ticket | empId=51967 | query called at=17:12:38.416
2026-04-03 17:12:38.430 | step 2 | route=IT_Ticket | empId=51967 | query=KPI_IT_Ticket_Details_New | queryMs=13.8
2026-04-03 17:12:38.434 | step 2 | route=IT_Ticket | empId=51967 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-03 17:12:38.438 | step 2 | route=IT_Ticket | empId=51967 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-03 17:12:38.442 | step 2 | route=IT_Ticket | empId=51967 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-03 17:12:38.471 | step 2 | route=IT_Ticket | empId=51967 | query=Kpi_it_Ticket_Details | queryMs=29.08
2026-04-03 17:12:38.476 | step 2 | route=IT_Ticket | empId=51967 | query=VMS_Comp_login_proc | queryMs=5.02
2026-04-03 17:12:38.477 | step 3 | route=IT_Ticket | empId=51967 | apiMs=60.92 | totalMs=60.92
2026-04-03 17:12:38.477 | step 1 | route=IT_Ticket | empId=51967 | query called at=17:12:38.477
2026-04-03 17:12:38.497 | step 2 | route=IT_Ticket | empId=51967 | query=Kpi_HW_Ticket_Details | queryMs=19.49
2026-04-03 17:12:38.499 | step 2 | route=IT_Ticket | empId=51967 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-03 17:12:38.500 | step 2 | route=IT_Ticket | empId=51967 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-03 17:12:38.500 | step 3 | route=IT_Ticket | empId=51967 | apiMs=22.97 | totalMs=22.97
2026-04-03 17:13:05.042 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51967 | query called at=17:13:05.042
2026-04-03 17:13:05.349 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51967 | query=KPI_IT_Ticket_Details_New | queryMs=305.84
2026-04-03 17:13:05.352 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51967 | apiMs=309.56 | totalMs=309.56
2026-04-03 17:13:05.547 | step 1 | route=IT_TicketPost | empId=4446 | query called at=17:13:05.547
2026-04-03 17:13:05.558 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-04-03 17:13:05.558 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=11.34 | totalMs=11.34
2026-04-03 17:13:05.559 | step 1 | route=IT_TicketPost | empId=4446 | query called at=17:13:05.559
2026-04-03 17:13:05.595 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=35.73
2026-04-03 17:13:05.602 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=42.74 | totalMs=42.74
2026-04-03 17:13:05.602 | step 1 | route=IT_TicketPost | empId=4446 | query called at=17:13:05.602
2026-04-03 17:13:05.604 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-03 17:13:05.605 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=2.59 | totalMs=2.59
2026-04-03 17:13:05.829 | step 1 | route=IT_Ticket | empId=4446 | query called at=17:13:05.829
2026-04-03 17:13:05.840 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-03 17:13:05.842 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-03 17:13:05.843 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-03 17:13:05.845 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-03 17:13:05.847 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-03 17:13:05.853 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=5.8
2026-04-03 17:13:05.853 | step 3 | route=IT_Ticket | empId=4446 | apiMs=23.83 | totalMs=23.83
2026-04-03 17:13:05.854 | step 1 | route=IT_Ticket | empId=4446 | query called at=17:13:05.854
2026-04-03 17:13:05.855 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-03 17:13:05.857 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-03 17:13:05.858 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-03 17:13:05.858 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.86 | totalMs=4.86
2026-04-03 17:13:08.214 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:13:08.214
2026-04-03 17:13:08.263 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=49.23
2026-04-03 17:13:08.267 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=53.09 | totalMs=53.09
2026-04-03 17:13:08.871 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51967 | query called at=17:13:08.871
2026-04-03 17:13:08.890 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51967 | query=KPI_IT_Ticket_Details_New | queryMs=18.07
2026-04-03 17:13:08.893 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51967 | apiMs=22.14 | totalMs=22.14
2026-04-03 17:13:08.961 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:13:08.961
2026-04-03 17:13:14.063 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:13:14.063
2026-04-03 17:13:14.110 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=46.44
2026-04-03 17:13:14.126 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=63.15 | totalMs=63.15
2026-04-03 17:13:14.129 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:13:14.129
2026-04-03 17:13:14.139 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.87
2026-04-03 17:13:14.147 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.85
2026-04-03 17:13:14.155 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.98
2026-04-03 17:13:14.156 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=26.55 | totalMs=26.55
2026-04-03 17:13:17.494 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:13:17.494
2026-04-03 17:13:17.518 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=23.58
2026-04-03 17:13:17.519 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.80 | totalMs=24.80
2026-04-03 17:13:18.090 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:13:18.090
2026-04-03 17:13:21.435 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:13:21.435
2026-04-03 17:13:21.497 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=58.38
2026-04-03 17:13:21.502 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=66.18 | totalMs=66.18
2026-04-03 17:13:21.504 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:13:21.504
2026-04-03 17:13:21.506 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-03 17:13:21.507 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-03 17:13:21.508 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-03 17:13:21.509 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.50 | totalMs=4.50
2026-04-03 17:13:25.151 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:13:25.151
2026-04-03 17:13:25.177 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=25.94
2026-04-03 17:13:25.178 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=26.97 | totalMs=26.97
2026-04-03 17:13:25.733 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:13:25.733
2026-04-03 17:14:19.459 | step 1 | route=IT_TicketPost | empId=51967 | query called at=17:14:19.459
2026-04-03 17:14:19.471 | step 2 | route=IT_TicketPost | empId=51967 | query=KPI_IT_Ticket_Details_New | queryMs=11.47
2026-04-03 17:14:19.474 | step 3 | route=IT_TicketPost | empId=51967 | apiMs=14.97 | totalMs=14.97
2026-04-03 17:14:19.477 | step 1 | route=IT_TicketPost | empId=51967 | query called at=17:14:19.477
2026-04-03 17:14:19.521 | step 2 | route=IT_TicketPost | empId=51967 | query=IT_Ticket_Save_SPOC | queryMs=41.32
2026-04-03 17:14:19.523 | step 3 | route=IT_TicketPost | empId=51967 | apiMs=45.90 | totalMs=45.90
2026-04-03 17:14:19.523 | step 1 | route=IT_TicketPost | empId=51967 | query called at=17:14:19.523
2026-04-03 17:14:19.525 | step 2 | route=IT_TicketPost | empId=51967 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-03 17:14:19.525 | step 3 | route=IT_TicketPost | empId=51967 | apiMs=2.29 | totalMs=2.29
2026-04-03 17:14:19.526 | step 1 | route=IT_TicketPost | empId=51967 | query called at=17:14:19.526
2026-04-03 17:14:19.527 | step 2 | route=IT_TicketPost | empId=51967 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-03 17:14:19.527 | step 3 | route=IT_TicketPost | empId=51967 | apiMs=1.50 | totalMs=1.50
2026-04-03 17:14:21.384 | step 1 | route=IT_Ticket | empId=51967 | query called at=17:14:21.384
2026-04-03 17:14:21.394 | step 2 | route=IT_Ticket | empId=51967 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-04-03 17:14:21.398 | step 2 | route=IT_Ticket | empId=51967 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-03 17:14:21.402 | step 2 | route=IT_Ticket | empId=51967 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-03 17:14:21.403 | step 2 | route=IT_Ticket | empId=51967 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-03 17:14:21.405 | step 2 | route=IT_Ticket | empId=51967 | query=Kpi_it_Ticket_Details | queryMs=1.51
2026-04-03 17:14:21.411 | step 2 | route=IT_Ticket | empId=51967 | query=VMS_Comp_login_proc | queryMs=5.22
2026-04-03 17:14:21.411 | step 3 | route=IT_Ticket | empId=51967 | apiMs=27.38 | totalMs=27.38
2026-04-03 17:14:21.412 | step 1 | route=IT_Ticket | empId=51967 | query called at=17:14:21.412
2026-04-03 17:14:21.413 | step 2 | route=IT_Ticket | empId=51967 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-03 17:14:21.415 | step 2 | route=IT_Ticket | empId=51967 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-03 17:14:21.416 | step 2 | route=IT_Ticket | empId=51967 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-03 17:14:21.416 | step 3 | route=IT_Ticket | empId=51967 | apiMs=4.48 | totalMs=4.48
2026-04-03 17:19:06.154 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=17:19:06.154
2026-04-03 17:19:06.194 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=39.78
2026-04-03 17:19:06.198 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=43.83 | totalMs=43.83
2026-04-03 17:19:07.083 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:07.083
2026-04-03 17:19:10.960 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=17:19:10.960
2026-04-03 17:19:11.022 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=IT_Ticket_Update_SPOC | queryMs=61.18
2026-04-03 17:19:11.027 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=66.65 | totalMs=66.65
2026-04-03 17:19:11.030 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=17:19:11.030
2026-04-03 17:19:11.063 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.19
2026-04-03 17:19:11.064 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-03 17:19:11.065 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-03 17:19:11.066 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=35.99 | totalMs=35.99
2026-04-03 17:19:11.292 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=17:19:11.292
2026-04-03 17:19:11.307 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=14.47
2026-04-03 17:19:11.307 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=15.48 | totalMs=15.48
2026-04-03 17:19:11.633 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:11.633
2026-04-03 17:32:11.176 | step 1 | route=IT_Ticket | empId=44817 | query called at=17:32:11.176
2026-04-03 17:32:11.264 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=86.82
2026-04-03 17:32:11.274 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-03 17:32:11.285 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-04-03 17:32:11.294 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=8.8
2026-04-03 17:32:11.335 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=40.59
2026-04-03 17:32:11.338 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=2.11
2026-04-03 17:32:11.338 | step 3 | route=IT_Ticket | empId=44817 | apiMs=161.91 | totalMs=161.91
2026-04-03 17:32:11.339 | step 1 | route=IT_Ticket | empId=44817 | query called at=17:32:11.339
2026-04-03 17:32:11.357 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=18.16
2026-04-03 17:32:11.358 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-03 17:32:11.360 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-03 17:32:11.360 | step 3 | route=IT_Ticket | empId=44817 | apiMs=21.42 | totalMs=21.42
2026-04-03 17:44:21.040 | step 1 | route=IT_Ticket | empId=46609 | query called at=17:44:21.040
2026-04-03 17:44:21.066 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=25.58
2026-04-03 17:44:21.071 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-04-03 17:44:21.075 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-03 17:44:21.079 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-03 17:44:21.094 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=14.76
2026-04-03 17:44:21.098 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=3.5
2026-04-03 17:44:21.098 | step 3 | route=IT_Ticket | empId=46609 | apiMs=58.47 | totalMs=58.47
2026-04-03 17:44:21.099 | step 1 | route=IT_Ticket | empId=46609 | query called at=17:44:21.099
2026-04-03 17:44:21.111 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=11.34
2026-04-03 17:44:21.112 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-03 17:44:21.114 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-03 17:44:21.114 | step 3 | route=IT_Ticket | empId=46609 | apiMs=14.96 | totalMs=14.96
2026-04-03 17:44:28.646 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=17:44:28.646
2026-04-03 17:44:29.044 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=398.08
2026-04-03 17:44:29.048 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=402.50 | totalMs=402.50
2026-04-03 17:44:32.427 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=17:44:32.427
2026-04-03 17:44:32.439 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-04-03 17:44:32.440 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=12.43 | totalMs=12.43
2026-04-03 17:45:22.855 | step 1 | route=IT_TicketPost | empId=46609 | query called at=17:45:22.855
2026-04-03 17:45:22.865 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-03 17:45:22.869 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=13.88 | totalMs=13.88
2026-04-03 17:45:22.872 | step 1 | route=IT_TicketPost | empId=46609 | query called at=17:45:22.872
2026-04-03 17:45:22.894 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=17.64
2026-04-03 17:45:22.897 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=25.24 | totalMs=25.24
2026-04-03 17:45:22.897 | step 1 | route=IT_TicketPost | empId=46609 | query called at=17:45:22.897
2026-04-03 17:45:22.900 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-04-03 17:45:22.900 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=2.87 | totalMs=2.87
2026-04-03 17:45:22.901 | step 1 | route=IT_TicketPost | empId=46609 | query called at=17:45:22.901
2026-04-03 17:45:22.903 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-04-03 17:45:22.903 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=2.18 | totalMs=2.18
2026-04-03 17:45:23.140 | step 1 | route=IT_Ticket | empId=46609 | query called at=17:45:23.140
2026-04-03 17:45:23.151 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-03 17:45:23.153 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.81
2026-04-03 17:45:23.155 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-04-03 17:45:23.157 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-04-03 17:45:23.159 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.77
2026-04-03 17:45:23.165 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=5.07
2026-04-03 17:45:23.165 | step 3 | route=IT_Ticket | empId=46609 | apiMs=24.70 | totalMs=24.70
2026-04-03 17:45:23.166 | step 1 | route=IT_Ticket | empId=46609 | query called at=17:45:23.166
2026-04-03 17:45:23.167 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-04-03 17:45:23.169 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-03 17:45:23.171 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-04-03 17:45:23.171 | step 3 | route=IT_Ticket | empId=46609 | apiMs=5.68 | totalMs=5.68
2026-04-03 18:08:05.442 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:08:05.442
2026-04-03 18:08:05.476 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=32.97
2026-04-03 18:08:05.481 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-03 18:08:05.485 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-03 18:08:05.489 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-03 18:08:05.511 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=21.62
2026-04-03 18:08:05.516 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=4.55
2026-04-03 18:08:05.517 | step 3 | route=IT_Ticket | empId=61350 | apiMs=74.20 | totalMs=74.20
2026-04-03 18:08:05.517 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:08:05.517
2026-04-03 18:08:05.534 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=16.51
2026-04-03 18:08:05.535 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-03 18:08:05.537 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-03 18:08:05.537 | step 3 | route=IT_Ticket | empId=61350 | apiMs=19.80 | totalMs=19.80
2026-04-03 18:08:13.702 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:08:13.702
2026-04-03 18:08:13.758 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.59
2026-04-03 18:08:13.761 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=59.65 | totalMs=59.65
2026-04-03 18:08:19.703 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:08:19.703
2026-04-03 18:08:19.723 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=18.67
2026-04-03 18:08:19.723 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=19.66 | totalMs=19.66
2026-04-03 18:09:10.833 | step 1 | route=Ticket_SPOC_Approve | empId=54911 | query called at=18:09:10.833
2026-04-03 18:09:10.892 | step 2 | route=Ticket_SPOC_Approve | empId=54911 | query=IT_TIcket_SPOCApp_Report | queryMs=57.97
2026-04-03 18:09:10.895 | step 3 | route=Ticket_SPOC_Approve | empId=54911 | apiMs=62.20 | totalMs=62.20
2026-04-03 18:09:11.254 | step 4 | route=pageRenderd | empId=54911 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:09:11.254
2026-04-03 18:09:17.390 | step 1 | route=SPOC_Entry_Save | empId=54911 | query called at=18:09:17.390
2026-04-03 18:09:17.414 | step 2 | route=SPOC_Entry_Save | empId=54911 | query=IT_Ticket_Update_SPOC | queryMs=23.49
2026-04-03 18:09:17.420 | step 3 | route=SPOC_Entry_Save | empId=54911 | apiMs=29.68 | totalMs=29.68
2026-04-03 18:09:17.423 | step 1 | route=SPOC_Entry_Save | empId=54911 | query called at=18:09:17.423
2026-04-03 18:09:17.427 | step 2 | route=SPOC_Entry_Save | empId=54911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-03 18:09:17.429 | step 2 | route=SPOC_Entry_Save | empId=54911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-03 18:09:17.430 | step 2 | route=SPOC_Entry_Save | empId=54911 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-03 18:09:17.431 | step 3 | route=SPOC_Entry_Save | empId=54911 | apiMs=7.68 | totalMs=7.68
2026-04-03 18:09:20.711 | step 1 | route=Ticket_SPOC_Approve | empId=54911 | query called at=18:09:20.711
2026-04-03 18:09:20.728 | step 2 | route=Ticket_SPOC_Approve | empId=54911 | query=IT_TIcket_SPOCApp_Report | queryMs=16.43
2026-04-03 18:09:20.731 | step 3 | route=Ticket_SPOC_Approve | empId=54911 | apiMs=20.19 | totalMs=20.19
2026-04-03 18:09:21.074 | step 4 | route=pageRenderd | empId=54911 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:09:21.074
2026-04-03 18:09:26.709 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:26.709
2026-04-03 18:09:26.720 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-03 18:09:26.720 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=11.03 | totalMs=11.03
2026-04-03 18:09:26.721 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:26.721
2026-04-03 18:09:26.743 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=21.94
2026-04-03 18:09:26.745 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=24.01 | totalMs=24.01
2026-04-03 18:09:26.745 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:26.745
2026-04-03 18:09:26.747 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-03 18:09:26.747 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.11 | totalMs=2.11
2026-04-03 18:09:26.748 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:09:26.748
2026-04-03 18:09:26.749 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-03 18:09:26.749 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.72 | totalMs=1.72
2026-04-03 18:09:27.018 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:27.018
2026-04-03 18:09:27.028 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-03 18:09:27.030 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-03 18:09:27.031 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-03 18:09:27.033 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-03 18:09:27.034 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-03 18:09:27.039 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=4.53
2026-04-03 18:09:27.040 | step 3 | route=IT_Ticket | empId=61350 | apiMs=21.45 | totalMs=21.45
2026-04-03 18:09:27.040 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:27.040
2026-04-03 18:09:27.042 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-03 18:09:27.043 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-03 18:09:27.045 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-03 18:09:27.045 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.86 | totalMs=4.86
2026-04-03 18:11:28.467 | step 5 | route=dashboard | empId=GGA0829 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-03 21:46:36.239 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 09:37:45.292 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:37:45.292
2026-04-04 09:37:45.340 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=47.16
2026-04-04 09:37:45.346 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=2.85
2026-04-04 09:37:45.350 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-04 09:37:45.378 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=25.25
2026-04-04 09:37:45.446 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=67.75
2026-04-04 09:37:45.452 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=5.84
2026-04-04 09:37:45.453 | step 3 | route=IT_Ticket | empId=49869 | apiMs=160.20 | totalMs=160.20
2026-04-04 09:37:45.453 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:37:45.453
2026-04-04 09:37:45.514 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=60.37
2026-04-04 09:37:45.530 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=16.27
2026-04-04 09:37:45.542 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=10.9
2026-04-04 09:37:45.542 | step 3 | route=IT_Ticket | empId=49869 | apiMs=88.89 | totalMs=88.89
2026-04-04 09:37:49.816 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:37:49.816
2026-04-04 09:37:50.265 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=448.95
2026-04-04 09:37:50.266 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=449.97 | totalMs=449.97
2026-04-04 09:37:51.328 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:37:51.328
2026-04-04 09:37:51.370 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=41.48
2026-04-04 09:37:51.373 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=44.93 | totalMs=44.93
2026-04-04 09:37:52.720 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:37:52.720
2026-04-04 09:37:52.746 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=25.84
2026-04-04 09:37:52.749 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=29.07 | totalMs=29.07
2026-04-04 09:38:37.484 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:38:37.484
2026-04-04 09:38:37.495 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-04 09:38:37.495 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=10.95 | totalMs=10.95
2026-04-04 09:38:37.496 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:38:37.496
2026-04-04 09:38:37.553 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=56.51
2026-04-04 09:38:37.563 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=67.29 | totalMs=67.29
2026-04-04 09:38:37.564 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:38:37.564
2026-04-04 09:38:37.566 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-04-04 09:38:37.566 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.71 | totalMs=2.71
2026-04-04 09:38:37.567 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:38:37.567
2026-04-04 09:38:37.568 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-04 09:38:37.569 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=1.83 | totalMs=1.83
2026-04-04 09:38:39.762 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:38:39.762
2026-04-04 09:38:39.772 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-04-04 09:38:39.776 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-04 09:38:39.780 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-04 09:38:39.784 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-04 09:38:39.785 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-04 09:38:39.792 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=6.11
2026-04-04 09:38:39.792 | step 3 | route=IT_Ticket | empId=49869 | apiMs=29.99 | totalMs=29.99
2026-04-04 09:38:39.793 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:38:39.793
2026-04-04 09:38:39.794 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-04 09:38:39.796 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-04 09:38:39.797 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-04 09:38:39.797 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.60 | totalMs=4.60
2026-04-04 09:41:35.707 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:41:35.707
2026-04-04 09:41:35.787 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=79.29
2026-04-04 09:41:35.790 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=82.81 | totalMs=82.81
2026-04-04 09:41:36.999 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:41:36.999
2026-04-04 09:41:37.010 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-04-04 09:41:37.011 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=11.78 | totalMs=11.78
2026-04-04 09:41:37.391 | step 5 | route=dashboard | empId=GKT0209 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 09:41:50.896 | step 5 | route=dashboard | empId=GKT0209 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 09:41:59.817 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:41:59.817
2026-04-04 09:41:59.831 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=13.39
2026-04-04 09:41:59.832 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=14.44 | totalMs=14.44
2026-04-04 09:41:59.832 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:41:59.832
2026-04-04 09:41:59.864 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=31.9
2026-04-04 09:41:59.866 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=34.31 | totalMs=34.31
2026-04-04 09:41:59.867 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:41:59.867
2026-04-04 09:41:59.869 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-04 09:41:59.869 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.21 | totalMs=2.21
2026-04-04 09:41:59.869 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:41:59.869
2026-04-04 09:41:59.871 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-04 09:41:59.871 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=1.58 | totalMs=1.58
2026-04-04 09:42:01.415 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:42:01.415
2026-04-04 09:42:01.425 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-04-04 09:42:01.427 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-04 09:42:01.429 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-04 09:42:01.431 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.85
2026-04-04 09:42:01.451 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=19.38
2026-04-04 09:42:01.456 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=5.59
2026-04-04 09:42:01.457 | step 3 | route=IT_Ticket | empId=49869 | apiMs=41.56 | totalMs=41.56
2026-04-04 09:42:01.457 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:42:01.457
2026-04-04 09:42:01.475 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=17.55
2026-04-04 09:42:01.477 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-04 09:42:01.478 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-04 09:42:01.479 | step 3 | route=IT_Ticket | empId=49869 | apiMs=21.34 | totalMs=21.34
2026-04-04 09:42:36.600 | step 5 | route=dashboard | empId=GKT0209 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 09:49:13.281 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:49:13.281
2026-04-04 09:49:13.329 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=46.92
2026-04-04 09:49:13.331 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-04 09:49:13.332 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-04 09:49:13.333 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-04 09:49:13.356 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=22.34
2026-04-04 09:49:13.360 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=3.31
2026-04-04 09:49:13.360 | step 3 | route=IT_Ticket | empId=51120 | apiMs=78.70 | totalMs=78.70
2026-04-04 09:49:13.360 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:49:13.360
2026-04-04 09:49:13.378 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=17.09
2026-04-04 09:49:13.379 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-04 09:49:13.380 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-04 09:49:13.381 | step 3 | route=IT_Ticket | empId=51120 | apiMs=20.34 | totalMs=20.34
2026-04-04 09:49:24.915 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:49:24.915
2026-04-04 09:49:25.479 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=564.12
2026-04-04 09:49:25.483 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=567.86 | totalMs=567.86
2026-04-04 09:49:30.026 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:49:30.026
2026-04-04 09:49:30.124 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=97.9
2026-04-04 09:49:30.128 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=101.78 | totalMs=101.78
2026-04-04 09:49:31.888 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:49:31.888
2026-04-04 09:49:31.899 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-04-04 09:49:31.903 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=14.53 | totalMs=14.53
2026-04-04 09:49:51.107 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:49:51.107
2026-04-04 09:49:51.118 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-04 09:49:51.121 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=13.96 | totalMs=13.96
2026-04-04 09:49:51.124 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:49:51.124
2026-04-04 09:49:51.153 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=26.43
2026-04-04 09:49:51.155 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=31.66 | totalMs=31.66
2026-04-04 09:49:51.156 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:49:51.156
2026-04-04 09:49:51.158 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-04 09:49:51.158 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.17 | totalMs=2.17
2026-04-04 09:49:51.158 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:49:51.158
2026-04-04 09:49:51.160 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-04 09:49:51.160 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.73 | totalMs=1.73
2026-04-04 09:49:52.363 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:49:52.363
2026-04-04 09:49:52.374 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-04 09:49:52.375 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-04 09:49:52.377 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-04 09:49:52.378 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-04 09:49:52.380 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-04 09:49:52.382 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=2.08
2026-04-04 09:49:52.382 | step 3 | route=IT_Ticket | empId=51120 | apiMs=19.12 | totalMs=19.12
2026-04-04 09:49:52.383 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:49:52.383
2026-04-04 09:49:52.385 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-04 09:49:52.386 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-04 09:49:52.387 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-04 09:49:52.388 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.73 | totalMs=4.73
2026-04-04 09:50:09.249 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:50:09.249
2026-04-04 09:50:09.721 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=470.85
2026-04-04 09:50:09.721 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=471.91 | totalMs=471.91
2026-04-04 09:50:15.905 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:50:15.905
2026-04-04 09:50:15.959 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=53.08
2026-04-04 09:50:15.962 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=56.89 | totalMs=56.89
2026-04-04 09:50:17.314 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:50:17.314
2026-04-04 09:50:17.325 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-04-04 09:50:17.328 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=14.53 | totalMs=14.53
2026-04-04 09:51:04.530 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:51:04.530
2026-04-04 09:51:04.542 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-04-04 09:51:04.545 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=15.03 | totalMs=15.03
2026-04-04 09:51:04.548 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:51:04.548
2026-04-04 09:51:04.863 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=312.62
2026-04-04 09:51:04.904 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=355.54 | totalMs=355.54
2026-04-04 09:51:04.904 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:51:04.904
2026-04-04 09:51:04.907 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.2
2026-04-04 09:51:04.907 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=3.05 | totalMs=3.05
2026-04-04 09:51:04.908 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:51:04.908
2026-04-04 09:51:04.909 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-04 09:51:04.909 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.83 | totalMs=1.83
2026-04-04 09:51:06.612 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:51:06.612
2026-04-04 09:51:06.627 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=15.18
2026-04-04 09:51:06.636 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.57
2026-04-04 09:51:06.645 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-04-04 09:51:06.653 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-04-04 09:51:06.662 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=8.28
2026-04-04 09:51:06.673 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=11.28
2026-04-04 09:51:06.674 | step 3 | route=IT_Ticket | empId=51120 | apiMs=62.10 | totalMs=62.10
2026-04-04 09:51:06.674 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:51:06.674
2026-04-04 09:51:06.682 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.27
2026-04-04 09:51:06.690 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-04 09:51:06.699 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.47
2026-04-04 09:51:06.700 | step 3 | route=IT_Ticket | empId=51120 | apiMs=25.33 | totalMs=25.33
2026-04-04 09:53:33.492 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:53:33.492
2026-04-04 09:53:33.509 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=16.32
2026-04-04 09:53:33.518 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=5.16
2026-04-04 09:53:33.524 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=4.07
2026-04-04 09:53:33.528 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-04 09:53:33.530 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-04 09:53:33.532 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=2.04
2026-04-04 09:53:33.533 | step 3 | route=IT_Ticket | empId=46973 | apiMs=40.30 | totalMs=40.30
2026-04-04 09:53:33.533 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:53:33.533
2026-04-04 09:53:33.535 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-04 09:53:33.536 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-04 09:53:33.538 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-04 09:53:33.538 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.85 | totalMs=4.85
2026-04-04 09:53:42.348 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=09:53:42.348
2026-04-04 09:53:42.719 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=371.07
2026-04-04 09:53:42.722 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=374.60 | totalMs=374.60
2026-04-04 09:53:45.425 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:53:45.425
2026-04-04 09:53:46.798 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1372.17
2026-04-04 09:53:46.798 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=1,373.25 | totalMs=1,373.25
2026-04-04 09:54:32.379 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:54:32.379
2026-04-04 09:54:32.405 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=24.61
2026-04-04 09:54:32.408 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=28.22 | totalMs=28.22
2026-04-04 09:54:32.411 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:54:32.411
2026-04-04 09:54:32.435 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=21.47
2026-04-04 09:54:32.436 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=25.66 | totalMs=25.66
2026-04-04 09:54:32.437 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:54:32.437
2026-04-04 09:54:32.438 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-04 09:54:32.438 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.84 | totalMs=1.84
2026-04-04 09:54:33.464 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:54:33.464
2026-04-04 09:54:33.474 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-04-04 09:54:33.475 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-04 09:54:33.476 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-04 09:54:33.478 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-04 09:54:33.479 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-04 09:54:33.482 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.99
2026-04-04 09:54:33.482 | step 3 | route=IT_Ticket | empId=46973 | apiMs=17.83 | totalMs=17.83
2026-04-04 09:54:33.483 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:54:33.483
2026-04-04 09:54:33.484 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-04 09:54:33.486 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-04 09:54:33.487 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-04 09:54:33.487 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.70 | totalMs=4.70
2026-04-04 10:00:48.488 | step 1 | route=IT_Ticket | empId=31583 | query called at=10:00:48.488
2026-04-04 10:00:48.520 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=30.62
2026-04-04 10:00:48.529 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=8.69
2026-04-04 10:00:48.538 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=8.67
2026-04-04 10:00:48.547 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=8.67
2026-04-04 10:00:48.623 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_it_Ticket_Details | queryMs=75.1
2026-04-04 10:00:48.644 | step 2 | route=IT_Ticket | empId=31583 | query=VMS_Comp_login_proc | queryMs=20.66
2026-04-04 10:00:48.644 | step 3 | route=IT_Ticket | empId=31583 | apiMs=155.54 | totalMs=155.54
2026-04-04 10:00:48.645 | step 1 | route=IT_Ticket | empId=31583 | query called at=10:00:48.645
2026-04-04 10:00:48.674 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=28.73
2026-04-04 10:00:48.676 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-04 10:00:48.677 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-04 10:00:48.678 | step 3 | route=IT_Ticket | empId=31583 | apiMs=33.29 | totalMs=33.29
2026-04-04 10:01:05.409 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:01:05.409
2026-04-04 10:01:05.426 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31583 | query called at=10:01:05.426
2026-04-04 10:01:05.434 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=23.89
2026-04-04 10:01:05.440 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=2.06
2026-04-04 10:01:05.446 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=2
2026-04-04 10:01:05.451 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.82
2026-04-04 10:01:05.454 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=2.41
2026-04-04 10:01:05.457 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=2.96
2026-04-04 10:01:05.458 | step 3 | route=IT_Ticket | empId=65388 | apiMs=49.25 | totalMs=49.25
2026-04-04 10:01:05.459 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:01:05.459
2026-04-04 10:01:05.462 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=2.33
2026-04-04 10:01:05.464 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-04 10:01:05.466 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-04-04 10:01:05.467 | step 3 | route=IT_Ticket | empId=65388 | apiMs=7.95 | totalMs=7.95
2026-04-04 10:01:05.607 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=180.33
2026-04-04 10:01:05.608 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31583 | apiMs=181.39 | totalMs=181.39
2026-04-04 10:01:08.322 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31583 | query called at=10:01:08.322
2026-04-04 10:01:08.334 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-04-04 10:01:08.335 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31583 | apiMs=12.41 | totalMs=12.41
2026-04-04 10:01:11.633 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65388 | query called at=10:01:11.633
2026-04-04 10:01:11.774 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=140.62
2026-04-04 10:01:11.778 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65388 | apiMs=144.52 | totalMs=144.52
2026-04-04 10:01:14.019 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query called at=10:01:14.019
2026-04-04 10:01:14.043 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=23.19
2026-04-04 10:01:14.044 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65388 | apiMs=24.91 | totalMs=24.91
2026-04-04 10:01:44.867 | step 1 | route=IT_TicketPost | empId=31583 | query called at=10:01:44.867
2026-04-04 10:01:44.877 | step 2 | route=IT_TicketPost | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-04 10:01:44.878 | step 3 | route=IT_TicketPost | empId=31583 | apiMs=11.00 | totalMs=11.00
2026-04-04 10:01:44.878 | step 1 | route=IT_TicketPost | empId=31583 | query called at=10:01:44.878
2026-04-04 10:01:45.014 | step 2 | route=IT_TicketPost | empId=31583 | query=IT_Ticket_Save_SPOC | queryMs=135.86
2026-04-04 10:01:45.017 | step 3 | route=IT_TicketPost | empId=31583 | apiMs=139.04 | totalMs=139.04
2026-04-04 10:01:45.017 | step 1 | route=IT_TicketPost | empId=31583 | query called at=10:01:45.017
2026-04-04 10:01:45.020 | step 2 | route=IT_TicketPost | empId=31583 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.02
2026-04-04 10:01:45.020 | step 3 | route=IT_TicketPost | empId=31583 | apiMs=2.81 | totalMs=2.81
2026-04-04 10:01:45.021 | step 1 | route=IT_TicketPost | empId=31583 | query called at=10:01:45.021
2026-04-04 10:01:45.023 | step 2 | route=IT_TicketPost | empId=31583 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-04 10:01:45.023 | step 3 | route=IT_TicketPost | empId=31583 | apiMs=2.32 | totalMs=2.32
2026-04-04 10:01:47.089 | step 1 | route=IT_Ticket | empId=31583 | query called at=10:01:47.089
2026-04-04 10:01:47.100 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-04 10:01:47.106 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=3.14
2026-04-04 10:01:47.114 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=4.86
2026-04-04 10:01:47.116 | step 2 | route=IT_Ticket | empId=31583 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-04 10:01:47.117 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-04 10:01:47.126 | step 2 | route=IT_Ticket | empId=31583 | query=VMS_Comp_login_proc | queryMs=8.08
2026-04-04 10:01:47.126 | step 3 | route=IT_Ticket | empId=31583 | apiMs=36.52 | totalMs=36.52
2026-04-04 10:01:47.126 | step 1 | route=IT_Ticket | empId=31583 | query called at=10:01:47.126
2026-04-04 10:01:47.128 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-04-04 10:01:47.130 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=1.66
2026-04-04 10:01:47.132 | step 2 | route=IT_Ticket | empId=31583 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-04 10:01:47.132 | step 3 | route=IT_Ticket | empId=31583 | apiMs=5.89 | totalMs=5.89
2026-04-04 10:05:48.168 | step 1 | route=IT_TicketPost | empId=65388 | query called at=10:05:48.168
2026-04-04 10:05:48.216 | step 2 | route=IT_TicketPost | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=47.79
2026-04-04 10:05:48.219 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=51.51 | totalMs=51.51
2026-04-04 10:05:48.222 | step 1 | route=IT_TicketPost | empId=65388 | query called at=10:05:48.222
2026-04-04 10:05:48.324 | step 2 | route=IT_TicketPost | empId=65388 | query=IT_Ticket_Save_SPOC | queryMs=99.61
2026-04-04 10:05:48.326 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=104.03 | totalMs=104.03
2026-04-04 10:05:48.326 | step 1 | route=IT_TicketPost | empId=65388 | query called at=10:05:48.326
2026-04-04 10:05:48.343 | step 2 | route=IT_TicketPost | empId=65388 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.47
2026-04-04 10:05:48.344 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=17.30 | totalMs=17.30
2026-04-04 10:05:48.344 | step 1 | route=IT_TicketPost | empId=65388 | query called at=10:05:48.344
2026-04-04 10:05:48.345 | step 2 | route=IT_TicketPost | empId=65388 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-04 10:05:48.346 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=1.56 | totalMs=1.56
2026-04-04 10:05:48.569 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:05:48.569
2026-04-04 10:05:48.579 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-04 10:05:48.581 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-04 10:05:48.582 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-04 10:05:48.585 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=2.13
2026-04-04 10:05:48.606 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=21.21
2026-04-04 10:05:48.614 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=7.07
2026-04-04 10:05:48.614 | step 3 | route=IT_Ticket | empId=65388 | apiMs=45.29 | totalMs=45.29
2026-04-04 10:05:48.615 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:05:48.615
2026-04-04 10:05:48.641 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=25.46
2026-04-04 10:05:48.642 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-04 10:05:48.643 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-04 10:05:48.644 | step 3 | route=IT_Ticket | empId=65388 | apiMs=28.68 | totalMs=28.68
2026-04-04 10:24:54.637 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=10:24:54.637
2026-04-04 10:24:54.810 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=169.81
2026-04-04 10:24:54.810 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=173.27 | totalMs=173.27
2026-04-04 10:24:55.385 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:24:55.385
2026-04-04 10:27:31.059 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:27:31.059
2026-04-04 10:27:31.095 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=34.85
2026-04-04 10:27:31.103 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-04-04 10:27:31.111 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-04-04 10:27:31.120 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-04-04 10:27:31.152 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=32.35
2026-04-04 10:27:31.163 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=10.62
2026-04-04 10:27:31.164 | step 3 | route=IT_Ticket | empId=68413 | apiMs=104.26 | totalMs=104.26
2026-04-04 10:27:31.164 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:27:31.164
2026-04-04 10:27:31.189 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=24.31
2026-04-04 10:27:31.197 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-04 10:27:31.206 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-04 10:27:31.206 | step 3 | route=IT_Ticket | empId=68413 | apiMs=41.89 | totalMs=41.89
2026-04-04 10:27:37.313 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=10:27:37.313
2026-04-04 10:27:37.529 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=216.07
2026-04-04 10:27:37.532 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=219.69 | totalMs=219.69
2026-04-04 10:27:39.716 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=10:27:39.716
2026-04-04 10:27:39.729 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12.18
2026-04-04 10:27:39.732 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=15.99 | totalMs=15.99
2026-04-04 10:28:20.048 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:28:20.048
2026-04-04 10:28:20.063 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=14.57
2026-04-04 10:28:20.066 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=18.33 | totalMs=18.33
2026-04-04 10:28:20.069 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:28:20.069
2026-04-04 10:28:20.128 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=55.81
2026-04-04 10:28:20.140 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=71.01 | totalMs=71.01
2026-04-04 10:28:20.141 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:28:20.141
2026-04-04 10:28:20.149 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.98
2026-04-04 10:28:20.149 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=8.81 | totalMs=8.81
2026-04-04 10:28:20.150 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:28:20.150
2026-04-04 10:28:20.157 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.08
2026-04-04 10:28:20.158 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=7.76 | totalMs=7.76
2026-04-04 10:28:20.383 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:28:20.383
2026-04-04 10:28:20.399 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=15.63
2026-04-04 10:28:20.407 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=7.69
2026-04-04 10:28:20.416 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-04-04 10:28:20.424 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-04 10:28:20.432 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=8
2026-04-04 10:28:20.441 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=8.45
2026-04-04 10:28:20.442 | step 3 | route=IT_Ticket | empId=68413 | apiMs=58.62 | totalMs=58.62
2026-04-04 10:28:20.442 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:28:20.442
2026-04-04 10:28:20.450 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=6.9
2026-04-04 10:28:20.458 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=7.92
2026-04-04 10:28:20.466 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-04-04 10:28:20.467 | step 3 | route=IT_Ticket | empId=68413 | apiMs=24.25 | totalMs=24.25
2026-04-04 10:28:50.792 | step 1 | route=IT_Ticket | empId=50274 | query called at=10:28:50.792
2026-04-04 10:28:50.802 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-04 10:28:50.806 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-04 10:28:50.810 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-04 10:28:50.813 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-04 10:28:50.815 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-04 10:28:50.817 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=1.78
2026-04-04 10:28:50.817 | step 3 | route=IT_Ticket | empId=50274 | apiMs=25.59 | totalMs=25.59
2026-04-04 10:28:50.818 | step 1 | route=IT_Ticket | empId=50274 | query called at=10:28:50.818
2026-04-04 10:28:50.819 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-04 10:28:50.820 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-04 10:28:50.821 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-04 10:28:50.822 | step 3 | route=IT_Ticket | empId=50274 | apiMs=3.75 | totalMs=3.75
2026-04-04 10:29:16.493 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50274 | query called at=10:29:16.493
2026-04-04 10:29:16.832 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=337.98
2026-04-04 10:29:16.835 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50274 | apiMs=341.37 | totalMs=341.37
2026-04-04 10:30:19.839 | step 1 | route=IT_Ticket | empId=50274 | query called at=10:30:19.839
2026-04-04 10:30:19.849 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-04-04 10:30:19.853 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-04 10:30:19.857 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-04 10:30:19.860 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-04 10:30:19.861 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-04 10:30:19.863 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=1.28
2026-04-04 10:30:19.863 | step 3 | route=IT_Ticket | empId=50274 | apiMs=24.68 | totalMs=24.68
2026-04-04 10:30:19.864 | step 1 | route=IT_Ticket | empId=50274 | query called at=10:30:19.864
2026-04-04 10:30:19.865 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-04 10:30:19.866 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-04 10:30:19.867 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-04 10:30:19.868 | step 3 | route=IT_Ticket | empId=50274 | apiMs=3.82 | totalMs=3.82
2026-04-04 10:30:29.265 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50274 | query called at=10:30:29.265
2026-04-04 10:30:29.499 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=233.87
2026-04-04 10:30:29.503 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50274 | apiMs=237.85 | totalMs=237.85
2026-04-04 10:30:32.761 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query called at=10:30:32.761
2026-04-04 10:30:32.772 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-04 10:30:32.775 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50274 | apiMs=14.30 | totalMs=14.30
2026-04-04 10:31:20.452 | step 1 | route=IT_Ticket | empId=4446 | query called at=10:31:20.452
2026-04-04 10:31:20.463 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-04 10:31:20.464 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-04 10:31:20.466 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-04 10:31:20.467 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-04 10:31:20.469 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-04 10:31:20.472 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=2.13
2026-04-04 10:31:20.472 | step 3 | route=IT_Ticket | empId=4446 | apiMs=20.34 | totalMs=20.34
2026-04-04 10:31:20.472 | step 1 | route=IT_Ticket | empId=4446 | query called at=10:31:20.472
2026-04-04 10:31:20.474 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-04 10:31:20.475 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-04 10:31:20.477 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-04 10:31:20.477 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.65 | totalMs=4.65
2026-04-04 10:31:28.824 | step 1 | route=IT_TicketPost | empId=50274 | query called at=10:31:28.824
2026-04-04 10:31:28.834 | step 2 | route=IT_TicketPost | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-04 10:31:28.837 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=13.54 | totalMs=13.54
2026-04-04 10:31:28.840 | step 1 | route=IT_TicketPost | empId=50274 | query called at=10:31:28.840
2026-04-04 10:31:28.851 | step 2 | route=IT_TicketPost | empId=50274 | query=IT_Ticket_Save_SPOC | queryMs=8.54
2026-04-04 10:31:28.864 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=23.68 | totalMs=23.68
2026-04-04 10:31:28.864 | step 1 | route=IT_TicketPost | empId=50274 | query called at=10:31:28.864
2026-04-04 10:31:28.873 | step 2 | route=IT_TicketPost | empId=50274 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.19
2026-04-04 10:31:28.873 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=8.98 | totalMs=8.98
2026-04-04 10:31:28.874 | step 1 | route=IT_TicketPost | empId=50274 | query called at=10:31:28.874
2026-04-04 10:31:28.881 | step 2 | route=IT_TicketPost | empId=50274 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.22
2026-04-04 10:31:28.882 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=7.89 | totalMs=7.89
2026-04-04 10:31:31.474 | step 1 | route=IT_Ticket | empId=50274 | query called at=10:31:31.474
2026-04-04 10:31:31.491 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=16.74
2026-04-04 10:31:31.500 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=7.82
2026-04-04 10:31:31.508 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-04-04 10:31:31.515 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=6.89
2026-04-04 10:31:31.517 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-04 10:31:31.519 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=1.62
2026-04-04 10:31:31.519 | step 3 | route=IT_Ticket | empId=50274 | apiMs=44.95 | totalMs=44.95
2026-04-04 10:31:31.520 | step 1 | route=IT_Ticket | empId=50274 | query called at=10:31:31.520
2026-04-04 10:31:31.521 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-04 10:31:31.522 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-04 10:31:31.524 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-04 10:31:31.524 | step 3 | route=IT_Ticket | empId=50274 | apiMs=4.25 | totalMs=4.25
2026-04-04 10:32:12.943 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=10:32:12.943
2026-04-04 10:32:13.082 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=137.93
2026-04-04 10:32:13.082 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=139.06 | totalMs=139.06
2026-04-04 10:32:15.207 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=10:32:15.207
2026-04-04 10:32:15.228 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=17.64
2026-04-04 10:32:15.231 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=23.23 | totalMs=23.23
2026-04-04 10:32:55.026 | step 1 | route=IT_TicketPost | empId=4446 | query called at=10:32:55.026
2026-04-04 10:32:55.043 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=15.99
2026-04-04 10:32:55.043 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=17.07 | totalMs=17.07
2026-04-04 10:32:55.044 | step 1 | route=IT_TicketPost | empId=4446 | query called at=10:32:55.044
2026-04-04 10:32:55.176 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=131.26
2026-04-04 10:32:55.188 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=144.65 | totalMs=144.65
2026-04-04 10:32:55.189 | step 1 | route=IT_TicketPost | empId=4446 | query called at=10:32:55.189
2026-04-04 10:32:55.254 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=64.55
2026-04-04 10:32:55.254 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=65.39 | totalMs=65.39
2026-04-04 10:32:55.481 | step 1 | route=IT_Ticket | empId=4446 | query called at=10:32:55.481
2026-04-04 10:32:55.531 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=47.67
2026-04-04 10:32:55.548 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=14.15
2026-04-04 10:32:55.598 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=49.34
2026-04-04 10:32:55.601 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=3.56
2026-04-04 10:32:55.603 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-04 10:32:55.605 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=1.51
2026-04-04 10:32:55.605 | step 3 | route=IT_Ticket | empId=4446 | apiMs=124.39 | totalMs=124.39
2026-04-04 10:32:55.605 | step 1 | route=IT_Ticket | empId=4446 | query called at=10:32:55.605
2026-04-04 10:32:55.607 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-04 10:32:55.608 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-04 10:32:55.609 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-04 10:32:55.609 | step 3 | route=IT_Ticket | empId=4446 | apiMs=3.93 | totalMs=3.93
2026-04-04 10:34:06.355 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:34:06.355
2026-04-04 10:34:06.366 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-04-04 10:34:06.372 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=2.1
2026-04-04 10:34:06.375 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-04 10:34:06.379 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-04 10:34:06.381 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-04 10:34:06.384 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=2.68
2026-04-04 10:34:06.384 | step 3 | route=IT_Ticket | empId=59261 | apiMs=28.94 | totalMs=28.94
2026-04-04 10:34:06.385 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:34:06.385
2026-04-04 10:34:06.386 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-04 10:34:06.388 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-04 10:34:06.389 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-04 10:34:06.390 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.86 | totalMs=4.86
2026-04-04 10:34:20.307 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=10:34:20.307
2026-04-04 10:34:20.743 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=432.67
2026-04-04 10:34:20.746 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=438.77 | totalMs=438.77
2026-04-04 10:34:24.509 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=10:34:24.509
2026-04-04 10:34:24.521 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.07
2026-04-04 10:34:24.524 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=14.86 | totalMs=14.86
2026-04-04 10:34:55.474 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:34:55.474
2026-04-04 10:34:55.485 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-04 10:34:55.488 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.55 | totalMs=13.55
2026-04-04 10:34:55.491 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:34:55.491
2026-04-04 10:34:55.519 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=25.77
2026-04-04 10:34:55.521 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=30.56 | totalMs=30.56
2026-04-04 10:34:55.521 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:34:55.521
2026-04-04 10:34:55.523 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-04 10:34:55.524 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.18 | totalMs=2.18
2026-04-04 10:34:55.524 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:34:55.524
2026-04-04 10:34:55.525 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-04 10:34:55.526 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.59 | totalMs=1.59
2026-04-04 10:34:55.748 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:34:55.748
2026-04-04 10:34:55.759 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-04 10:34:55.761 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-04 10:34:55.762 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-04 10:34:55.763 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-04 10:34:55.765 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-04 10:34:55.767 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.98
2026-04-04 10:34:55.768 | step 3 | route=IT_Ticket | empId=59261 | apiMs=19.00 | totalMs=19.00
2026-04-04 10:34:55.768 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:34:55.768
2026-04-04 10:34:55.769 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-04 10:34:55.771 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-04 10:34:55.772 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-04 10:34:55.773 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.72 | totalMs=4.72
2026-04-04 10:35:28.998 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:35:28.998
2026-04-04 10:35:29.067 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=69.16
2026-04-04 10:35:29.068 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=70.10 | totalMs=70.10
2026-04-04 10:35:29.430 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:29.430
2026-04-04 10:35:35.327 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=10:35:35.327
2026-04-04 10:35:35.361 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=32.91
2026-04-04 10:35:35.366 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=38.48 | totalMs=38.48
2026-04-04 10:35:35.369 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=10:35:35.369
2026-04-04 10:35:35.373 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-04 10:35:35.374 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-04 10:35:35.375 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-04 10:35:35.376 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=7.02 | totalMs=7.02
2026-04-04 10:35:35.613 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:35:35.613
2026-04-04 10:35:35.633 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=19.82
2026-04-04 10:35:35.634 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=20.84 | totalMs=20.84
2026-04-04 10:35:35.936 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:35.936
2026-04-04 10:35:38.858 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=10:35:38.858
2026-04-04 10:35:38.883 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=24.34
2026-04-04 10:35:38.890 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=32.29 | totalMs=32.29
2026-04-04 10:35:38.890 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=10:35:38.890
2026-04-04 10:35:38.892 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-04 10:35:38.893 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-04 10:35:38.894 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-04 10:35:38.895 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=4.20 | totalMs=4.20
2026-04-04 10:35:40.916 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:35:40.916
2026-04-04 10:35:40.955 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=37.71
2026-04-04 10:35:40.958 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=41.40 | totalMs=41.40
2026-04-04 10:35:41.262 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:41.262
2026-04-04 10:35:43.956 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=10:35:43.956
2026-04-04 10:35:43.981 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=24.77
2026-04-04 10:35:44.002 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=45.92 | totalMs=45.92
2026-04-04 10:35:44.002 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=10:35:44.002
2026-04-04 10:35:44.011 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.85
2026-04-04 10:35:44.019 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-04-04 10:35:44.028 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.23
2026-04-04 10:35:44.028 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=26.01 | totalMs=26.01
2026-04-04 10:35:45.696 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:35:45.696
2026-04-04 10:35:45.711 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.24
2026-04-04 10:35:45.712 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=16.17 | totalMs=16.17
2026-04-04 10:35:46.019 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:35:46.019
2026-04-04 10:43:55.665 | step 1 | route=IT_Ticket_Report | empId=39891 | query called at=10:43:55.665
2026-04-04 10:43:57.071 | step 2 | route=IT_Ticket_Report | empId=39891 | query=kpi_it_ticket_report_page_proc | queryMs=1404.85
2026-04-04 10:43:57.071 | step 3 | route=IT_Ticket_Report | empId=39891 | apiMs=1,406.03 | totalMs=1,406.03
2026-04-04 10:43:57.878 | step 4 | route=pageRenderd | empId=39891 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:43:57.878
2026-04-04 10:44:00.177 | step 1 | route=HW_Ticket_Report | empId=39891 | query called at=10:44:00.177
2026-04-04 10:44:00.245 | step 2 | route=HW_Ticket_Report | empId=39891 | query=hw_ticket_report_kpi_proc | queryMs=66.92
2026-04-04 10:44:00.245 | step 3 | route=HW_Ticket_Report | empId=39891 | apiMs=67.87 | totalMs=67.87
2026-04-04 10:44:00.570 | step 4 | route=pageRenderd | empId=39891 | Page=HW TICKET REPORT | page fully loaded at : 10:44:00.570
2026-04-04 10:44:02.478 | step 1 | route=IT_Ticket_Report | empId=39891 | query called at=10:44:02.478
2026-04-04 10:44:02.559 | step 2 | route=IT_Ticket_Report | empId=39891 | query=kpi_it_ticket_report_page_proc | queryMs=80.09
2026-04-04 10:44:02.559 | step 3 | route=IT_Ticket_Report | empId=39891 | apiMs=81.15 | totalMs=81.15
2026-04-04 10:44:03.183 | step 4 | route=pageRenderd | empId=39891 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:44:03.183
2026-04-04 10:44:14.260 | step 1 | route=IT_Ticket | empId=39891 | query called at=10:44:14.260
2026-04-04 10:44:14.296 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=33.34
2026-04-04 10:44:14.300 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-04 10:44:14.302 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-04 10:44:14.303 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-04 10:44:14.329 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=25.23
2026-04-04 10:44:14.335 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=5.87
2026-04-04 10:44:14.335 | step 3 | route=IT_Ticket | empId=39891 | apiMs=75.50 | totalMs=75.50
2026-04-04 10:44:14.336 | step 1 | route=IT_Ticket | empId=39891 | query called at=10:44:14.336
2026-04-04 10:44:14.354 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=17.5
2026-04-04 10:44:14.355 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-04 10:44:14.356 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-04 10:44:14.357 | step 3 | route=IT_Ticket | empId=39891 | apiMs=20.84 | totalMs=20.84
2026-04-04 10:45:33.148 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:45:33.148
2026-04-04 10:45:33.161 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=12.77
2026-04-04 10:45:33.169 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=5.55
2026-04-04 10:45:33.178 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=5.95
2026-04-04 10:45:33.184 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=3.54
2026-04-04 10:45:33.186 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-04 10:45:33.189 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=3.09
2026-04-04 10:45:33.189 | step 3 | route=IT_Ticket | empId=27862 | apiMs=41.79 | totalMs=41.79
2026-04-04 10:45:33.190 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:45:33.190
2026-04-04 10:45:33.191 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-04 10:45:33.193 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-04 10:45:33.194 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-04 10:45:33.194 | step 3 | route=IT_Ticket | empId=27862 | apiMs=4.30 | totalMs=4.30
2026-04-04 10:45:39.685 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=10:45:39.685
2026-04-04 10:45:39.911 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=225.31
2026-04-04 10:45:39.914 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=229.05 | totalMs=229.05
2026-04-04 10:45:41.893 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=10:45:41.893
2026-04-04 10:45:41.910 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=15.61
2026-04-04 10:45:41.910 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=16.61 | totalMs=16.61
2026-04-04 10:46:25.046 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:46:25.046
2026-04-04 10:46:25.089 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=42.95
2026-04-04 10:46:25.092 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=46.51 | totalMs=46.51
2026-04-04 10:46:25.095 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:46:25.095
2026-04-04 10:46:25.125 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=27.43
2026-04-04 10:46:25.127 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=31.98 | totalMs=31.98
2026-04-04 10:46:25.127 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:46:25.127
2026-04-04 10:46:25.129 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-04-04 10:46:25.130 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=2.25 | totalMs=2.25
2026-04-04 10:46:25.130 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:46:25.130
2026-04-04 10:46:25.131 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-04 10:46:25.132 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.73 | totalMs=1.73
2026-04-04 10:46:27.215 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:46:27.215
2026-04-04 10:46:27.229 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-04-04 10:46:27.233 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-04 10:46:27.235 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-04 10:46:27.236 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-04 10:46:27.238 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-04 10:46:27.243 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=5
2026-04-04 10:46:27.243 | step 3 | route=IT_Ticket | empId=27862 | apiMs=28.24 | totalMs=28.24
2026-04-04 10:46:27.244 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:46:27.244
2026-04-04 10:46:27.246 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-04 10:46:27.247 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-04 10:46:27.249 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-04 10:46:27.249 | step 3 | route=IT_Ticket | empId=27862 | apiMs=5.01 | totalMs=5.01
2026-04-04 10:46:49.148 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39891 | query called at=10:46:49.148
2026-04-04 10:46:49.346 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=197.71
2026-04-04 10:46:49.349 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39891 | apiMs=201.23 | totalMs=201.23
2026-04-04 10:47:19.416 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query called at=10:47:19.416
2026-04-04 10:47:19.428 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-04-04 10:47:19.429 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39891 | apiMs=12.24 | totalMs=12.24
2026-04-04 10:48:21.851 | step 1 | route=IT_TicketPost | empId=39891 | query called at=10:48:21.851
2026-04-04 10:48:21.867 | step 2 | route=IT_TicketPost | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=15.47
2026-04-04 10:48:21.871 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=19.09 | totalMs=19.09
2026-04-04 10:48:21.873 | step 1 | route=IT_TicketPost | empId=39891 | query called at=10:48:21.873
2026-04-04 10:48:21.897 | step 2 | route=IT_TicketPost | empId=39891 | query=IT_Ticket_Save_SPOC | queryMs=21.06
2026-04-04 10:48:21.899 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=25.31 | totalMs=25.31
2026-04-04 10:48:21.899 | step 1 | route=IT_TicketPost | empId=39891 | query called at=10:48:21.899
2026-04-04 10:48:21.901 | step 2 | route=IT_TicketPost | empId=39891 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-04 10:48:21.901 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=2.17 | totalMs=2.17
2026-04-04 10:48:22.150 | step 1 | route=IT_Ticket | empId=39891 | query called at=10:48:22.150
2026-04-04 10:48:22.162 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-04-04 10:48:22.164 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-04 10:48:22.165 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-04 10:48:22.166 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-04 10:48:22.168 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-04 10:48:22.173 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=4.97
2026-04-04 10:48:22.173 | step 3 | route=IT_Ticket | empId=39891 | apiMs=22.79 | totalMs=22.79
2026-04-04 10:48:22.174 | step 1 | route=IT_Ticket | empId=39891 | query called at=10:48:22.174
2026-04-04 10:48:22.175 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-04 10:48:22.177 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-04 10:48:22.178 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-04 10:48:22.178 | step 3 | route=IT_Ticket | empId=39891 | apiMs=4.38 | totalMs=4.38
2026-04-04 10:48:36.572 | step 1 | route=IT_Ticket | empId=57380 | query called at=10:48:36.572
2026-04-04 10:48:36.583 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-04 10:48:36.585 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-04 10:48:36.586 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-04 10:48:36.587 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-04 10:48:36.589 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-04 10:48:36.591 | step 2 | route=IT_Ticket | empId=57380 | query=VMS_Comp_login_proc | queryMs=1.78
2026-04-04 10:48:36.591 | step 3 | route=IT_Ticket | empId=57380 | apiMs=18.69 | totalMs=18.69
2026-04-04 10:48:36.592 | step 1 | route=IT_Ticket | empId=57380 | query called at=10:48:36.592
2026-04-04 10:48:36.593 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-04 10:48:36.595 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-04 10:48:36.596 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-04 10:48:36.596 | step 3 | route=IT_Ticket | empId=57380 | apiMs=4.52 | totalMs=4.52
2026-04-04 10:49:32.502 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57380 | query called at=10:49:32.502
2026-04-04 10:49:32.807 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=304.44
2026-04-04 10:49:32.810 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57380 | apiMs=307.83 | totalMs=307.83
2026-04-04 10:49:38.729 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57380 | query called at=10:49:38.729
2026-04-04 10:49:38.740 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-04-04 10:49:38.743 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57380 | apiMs=14.39 | totalMs=14.39
2026-04-04 10:51:06.091 | step 1 | route=IT_TicketPost | empId=57380 | query called at=10:51:06.091
2026-04-04 10:51:06.103 | step 2 | route=IT_TicketPost | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-04-04 10:51:06.106 | step 3 | route=IT_TicketPost | empId=57380 | apiMs=14.81 | totalMs=14.81
2026-04-04 10:51:06.109 | step 1 | route=IT_TicketPost | empId=57380 | query called at=10:51:06.109
2026-04-04 10:51:06.152 | step 2 | route=IT_TicketPost | empId=57380 | query=IT_Ticket_Save_SPOC | queryMs=39.97
2026-04-04 10:51:06.154 | step 3 | route=IT_TicketPost | empId=57380 | apiMs=44.73 | totalMs=44.73
2026-04-04 10:51:06.154 | step 1 | route=IT_TicketPost | empId=57380 | query called at=10:51:06.154
2026-04-04 10:51:06.156 | step 2 | route=IT_TicketPost | empId=57380 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-04 10:51:06.156 | step 3 | route=IT_TicketPost | empId=57380 | apiMs=2.35 | totalMs=2.35
2026-04-04 10:51:06.157 | step 1 | route=IT_TicketPost | empId=57380 | query called at=10:51:06.157
2026-04-04 10:51:06.158 | step 2 | route=IT_TicketPost | empId=57380 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-04 10:51:06.158 | step 3 | route=IT_TicketPost | empId=57380 | apiMs=1.64 | totalMs=1.64
2026-04-04 10:51:06.408 | step 1 | route=IT_Ticket | empId=57380 | query called at=10:51:06.408
2026-04-04 10:51:06.420 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-04-04 10:51:06.422 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-04 10:51:06.423 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-04 10:51:06.424 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-04 10:51:06.426 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-04 10:51:06.431 | step 2 | route=IT_Ticket | empId=57380 | query=VMS_Comp_login_proc | queryMs=4.97
2026-04-04 10:51:06.432 | step 3 | route=IT_Ticket | empId=57380 | apiMs=23.10 | totalMs=23.10
2026-04-04 10:51:06.432 | step 1 | route=IT_Ticket | empId=57380 | query called at=10:51:06.432
2026-04-04 10:51:06.434 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-04 10:51:06.435 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-04 10:51:06.437 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-04 10:51:06.437 | step 3 | route=IT_Ticket | empId=57380 | apiMs=5.20 | totalMs=5.20
2026-04-04 10:54:46.843 | step 1 | route=HW_Ticket_Report | empId=41204 | query called at=10:54:46.843
2026-04-04 10:54:46.876 | step 2 | route=HW_Ticket_Report | empId=41204 | query=hw_ticket_report_kpi_proc | queryMs=32.6
2026-04-04 10:54:46.876 | step 3 | route=HW_Ticket_Report | empId=41204 | apiMs=33.81 | totalMs=33.81
2026-04-04 10:54:47.859 | step 4 | route=pageRenderd | empId=41204 | Page=HW TICKET REPORT | page fully loaded at : 10:54:47.859
2026-04-04 10:56:32.701 | step 1 | route=DesignerTicket | empId=41204 | query called at=10:56:32.701
2026-04-04 10:56:32.712 | step 2 | route=DesignerTicket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=10.17
2026-04-04 10:56:32.715 | step 3 | route=DesignerTicket | empId=41204 | apiMs=13.96 | totalMs=13.96
2026-04-04 10:56:32.718 | step 1 | route=DesignerTicket | empId=41204 | query called at=10:56:32.718
2026-04-04 10:56:32.722 | step 2 | route=DesignerTicket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-04 10:56:32.722 | step 3 | route=DesignerTicket | empId=41204 | apiMs=3.89 | totalMs=3.89
2026-04-04 10:56:32.723 | step 1 | route=DesignerTicket | empId=41204 | query called at=10:56:32.723
2026-04-04 10:56:32.744 | step 2 | route=DesignerTicket | empId=41204 | query=Desginer_Typeof_Works_Master_Proc | queryMs=20.47
2026-04-04 10:56:32.744 | step 3 | route=DesignerTicket | empId=41204 | apiMs=21.52 | totalMs=21.52
2026-04-04 10:56:41.403 | step 1 | route=IT_Ticket | empId=41204 | query called at=10:56:41.403
2026-04-04 10:56:41.416 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=9.18
2026-04-04 10:56:41.419 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-04 10:56:41.421 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-04-04 10:56:41.422 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.66
2026-04-04 10:56:41.423 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=0.78
2026-04-04 10:56:41.426 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=2.86
2026-04-04 10:56:41.426 | step 3 | route=IT_Ticket | empId=41204 | apiMs=22.92 | totalMs=22.92
2026-04-04 10:56:41.427 | step 1 | route=IT_Ticket | empId=41204 | query called at=10:56:41.427
2026-04-04 10:56:41.428 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-04 10:56:41.429 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-04-04 10:56:41.430 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.6
2026-04-04 10:56:41.430 | step 3 | route=IT_Ticket | empId=41204 | apiMs=3.37 | totalMs=3.37
2026-04-04 10:57:04.236 | step 1 | route=HW_TicketFun | empId= | query called at=10:57:04.236
2026-04-04 10:57:04.250 | step 2 | route=HW_TicketFun | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=10.19
2026-04-04 10:57:04.253 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.61 | totalMs=16.61
2026-04-04 10:57:44.163 | step 1 | route=HW_TicketPost | empId=41204 | query called at=10:57:44.163
2026-04-04 10:57:44.191 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=27.2
2026-04-04 10:57:44.193 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=30.22 | totalMs=30.22
2026-04-04 10:57:44.196 | step 1 | route=HW_TicketPost | empId=41204 | query called at=10:57:44.196
2026-04-04 10:57:44.200 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-04 10:57:44.201 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=4.49 | totalMs=4.49
2026-04-04 10:57:44.201 | step 1 | route=HW_TicketPost | empId=41204 | query called at=10:57:44.201
2026-04-04 10:57:44.202 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-04 10:57:44.203 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=1.72 | totalMs=1.72
2026-04-04 10:57:44.203 | step 1 | route=HW_TicketPost | empId=41204 | query called at=10:57:44.203
2026-04-04 10:57:44.257 | step 2 | route=HW_TicketPost | empId=41204 | query=hw_ticket_save_proc_kpi | queryMs=53.47
2026-04-04 10:57:44.259 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=55.76 | totalMs=55.76
2026-04-04 10:57:44.490 | step 1 | route=IT_Ticket | empId=41204 | query called at=10:57:44.490
2026-04-04 10:57:44.504 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-04-04 10:57:44.508 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-04 10:57:44.509 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-04 10:57:44.510 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-04 10:57:44.512 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-04-04 10:57:44.517 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=5.11
2026-04-04 10:57:44.518 | step 3 | route=IT_Ticket | empId=41204 | apiMs=27.26 | totalMs=27.26
2026-04-04 10:57:44.518 | step 1 | route=IT_Ticket | empId=41204 | query called at=10:57:44.518
2026-04-04 10:57:44.520 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-04 10:57:44.521 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-04 10:57:44.522 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-04 10:57:44.523 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.65 | totalMs=4.65
2026-04-04 10:59:47.719 | step 1 | route=HW_Ticket_Report | empId=41204 | query called at=10:59:47.719
2026-04-04 10:59:47.748 | step 2 | route=HW_Ticket_Report | empId=41204 | query=hw_ticket_report_kpi_proc | queryMs=28.38
2026-04-04 10:59:47.749 | step 3 | route=HW_Ticket_Report | empId=41204 | apiMs=29.38 | totalMs=29.38
2026-04-04 10:59:48.106 | step 4 | route=pageRenderd | empId=41204 | Page=HW TICKET REPORT | page fully loaded at : 10:59:48.106
2026-04-04 11:04:14.860 | step 1 | route=IT_Ticket | empId=44423 | query called at=11:04:14.860
2026-04-04 11:04:14.890 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=28.89
2026-04-04 11:04:14.894 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-04 11:04:14.898 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-04 11:04:14.899 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-04 11:04:14.918 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_it_Ticket_Details | queryMs=17.97
2026-04-04 11:04:14.922 | step 2 | route=IT_Ticket | empId=44423 | query=VMS_Comp_login_proc | queryMs=3.67
2026-04-04 11:04:14.922 | step 3 | route=IT_Ticket | empId=44423 | apiMs=61.39 | totalMs=61.39
2026-04-04 11:04:14.922 | step 1 | route=IT_Ticket | empId=44423 | query called at=11:04:14.922
2026-04-04 11:04:14.936 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=13.19
2026-04-04 11:04:14.937 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-04 11:04:14.938 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-04 11:04:14.939 | step 3 | route=IT_Ticket | empId=44423 | apiMs=16.33 | totalMs=16.33
2026-04-04 11:04:38.260 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:04:38.260
2026-04-04 11:04:38.270 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-04 11:04:38.275 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-04 11:04:38.278 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-04 11:04:38.282 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-04 11:04:38.284 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-04 11:04:38.286 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.88
2026-04-04 11:04:38.286 | step 3 | route=IT_Ticket | empId=43200 | apiMs=26.16 | totalMs=26.16
2026-04-04 11:04:38.287 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:04:38.287
2026-04-04 11:04:38.289 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-04 11:04:38.290 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-04 11:04:38.291 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-04 11:04:38.292 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.77 | totalMs=4.77
2026-04-04 11:04:54.097 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=11:04:54.097
2026-04-04 11:04:54.284 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=186.73
2026-04-04 11:04:54.287 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=190.63 | totalMs=190.63
2026-04-04 11:05:00.008 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=11:05:00.008
2026-04-04 11:05:00.018 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-04-04 11:05:00.021 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=13.53 | totalMs=13.53
2026-04-04 11:05:48.751 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44423 | query called at=11:05:48.751
2026-04-04 11:05:48.933 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=181.06
2026-04-04 11:05:48.936 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44423 | apiMs=184.83 | totalMs=184.83
2026-04-04 11:06:03.908 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44423 | query called at=11:06:03.908
2026-04-04 11:06:03.938 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=26.25
2026-04-04 11:06:03.941 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44423 | apiMs=32.09 | totalMs=32.09
2026-04-04 11:07:52.220 | step 1 | route=IT_TicketPost | empId=44423 | query called at=11:07:52.220
2026-04-04 11:07:52.231 | step 2 | route=IT_TicketPost | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-04 11:07:52.234 | step 3 | route=IT_TicketPost | empId=44423 | apiMs=14.45 | totalMs=14.45
2026-04-04 11:07:52.237 | step 1 | route=IT_TicketPost | empId=44423 | query called at=11:07:52.237
2026-04-04 11:07:52.919 | step 2 | route=IT_TicketPost | empId=44423 | query=IT_Ticket_Save_SPOC | queryMs=678.75
2026-04-04 11:07:52.990 | step 3 | route=IT_TicketPost | empId=44423 | apiMs=753.01 | totalMs=753.01
2026-04-04 11:07:52.991 | step 1 | route=IT_TicketPost | empId=44423 | query called at=11:07:52.991
2026-04-04 11:07:52.995 | step 2 | route=IT_TicketPost | empId=44423 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.85
2026-04-04 11:07:52.996 | step 3 | route=IT_TicketPost | empId=44423 | apiMs=4.84 | totalMs=4.84
2026-04-04 11:07:52.996 | step 1 | route=IT_TicketPost | empId=44423 | query called at=11:07:52.996
2026-04-04 11:07:52.999 | step 2 | route=IT_TicketPost | empId=44423 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.3
2026-04-04 11:07:52.999 | step 3 | route=IT_TicketPost | empId=44423 | apiMs=3.05 | totalMs=3.05
2026-04-04 11:07:53.228 | step 1 | route=IT_Ticket | empId=44423 | query called at=11:07:53.228
2026-04-04 11:07:53.239 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-04 11:07:53.241 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=2.15
2026-04-04 11:07:53.244 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=2.53
2026-04-04 11:07:53.246 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-04 11:07:53.294 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_it_Ticket_Details | queryMs=47.51
2026-04-04 11:07:53.300 | step 2 | route=IT_Ticket | empId=44423 | query=VMS_Comp_login_proc | queryMs=5.62
2026-04-04 11:07:53.300 | step 3 | route=IT_Ticket | empId=44423 | apiMs=71.80 | totalMs=71.80
2026-04-04 11:07:53.301 | step 1 | route=IT_Ticket | empId=44423 | query called at=11:07:53.301
2026-04-04 11:07:53.302 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-04 11:07:53.304 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-04 11:07:53.305 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-04 11:07:53.305 | step 3 | route=IT_Ticket | empId=44423 | apiMs=4.70 | totalMs=4.70
2026-04-04 11:18:29.550 | step 1 | route=IT_Ticket | empId=42058 | query called at=11:18:29.550
2026-04-04 11:18:29.614 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=63.24
2026-04-04 11:18:29.623 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=5.63
2026-04-04 11:18:29.631 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=5.91
2026-04-04 11:18:29.640 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=5.98
2026-04-04 11:18:29.684 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_it_Ticket_Details | queryMs=44.26
2026-04-04 11:18:29.697 | step 2 | route=IT_Ticket | empId=42058 | query=VMS_Comp_login_proc | queryMs=11.95
2026-04-04 11:18:29.697 | step 3 | route=IT_Ticket | empId=42058 | apiMs=147.04 | totalMs=147.04
2026-04-04 11:18:29.698 | step 1 | route=IT_Ticket | empId=42058 | query called at=11:18:29.698
2026-04-04 11:18:29.733 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=34.87
2026-04-04 11:18:29.741 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-04-04 11:18:29.750 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-04-04 11:18:29.750 | step 3 | route=IT_Ticket | empId=42058 | apiMs=52.59 | totalMs=52.59
2026-04-04 11:18:38.694 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42058 | query called at=11:18:38.694
2026-04-04 11:18:38.974 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=277.17
2026-04-04 11:18:38.978 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42058 | apiMs=283.55 | totalMs=283.55
2026-04-04 11:18:41.107 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42058 | query called at=11:18:41.107
2026-04-04 11:18:41.121 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=13.15
2026-04-04 11:18:41.124 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42058 | apiMs=16.98 | totalMs=16.98
2026-04-04 11:19:10.973 | step 5 | route=dashboard | empId=GKA0625 | action=Login Page - ERROR | error => file_put_contents(C:\Apache24\htdocs\kpiproject\resources/views/LifeAtGainup/PageLogs/LoginDash/EntryLogs): Failed to open stream: Resource temporarily unavailable
2026-04-04 11:19:10.977 | step 5 | route=dashboard | empId=GKA0625 | action=Login Page - ERROR | error => file_put_contents(C:\Apache24\htdocs\kpiproject\resources/views/LifeAtGainup/PageLogs/LoginDash/EntryLogs): Failed to open stream: Resource temporarily unavailable
2026-04-04 11:23:51.443 | step 1 | route=IT_Ticket_Report | empId=69134 | query called at=11:23:51.443
2026-04-04 11:23:51.549 | step 2 | route=IT_Ticket_Report | empId=69134 | query=kpi_it_ticket_report_page_proc | queryMs=104.94
2026-04-04 11:23:51.552 | step 3 | route=IT_Ticket_Report | empId=69134 | apiMs=108.43 | totalMs=108.43
2026-04-04 11:23:52.084 | step 4 | route=pageRenderd | empId=69134 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:23:52.084
2026-04-04 11:23:56.851 | step 1 | route=IT_Ticket | empId=69134 | query called at=11:23:56.851
2026-04-04 11:23:56.886 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=34.87
2026-04-04 11:23:56.888 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-04 11:23:56.889 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-04 11:23:56.891 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-04 11:23:56.914 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_it_Ticket_Details | queryMs=23.06
2026-04-04 11:23:56.920 | step 2 | route=IT_Ticket | empId=69134 | query=VMS_Comp_login_proc | queryMs=5.11
2026-04-04 11:23:56.920 | step 3 | route=IT_Ticket | empId=69134 | apiMs=69.57 | totalMs=69.57
2026-04-04 11:23:56.921 | step 1 | route=IT_Ticket | empId=69134 | query called at=11:23:56.921
2026-04-04 11:23:56.939 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=17.88
2026-04-04 11:23:56.940 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-04 11:23:56.942 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-04 11:23:56.942 | step 3 | route=IT_Ticket | empId=69134 | apiMs=21.52 | totalMs=21.52
2026-04-04 11:24:46.569 | step 1 | route=DesignerTicket | empId=44423 | query called at=11:24:46.569
2026-04-04 11:24:46.579 | step 2 | route=DesignerTicket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=9.8
2026-04-04 11:24:46.580 | step 3 | route=DesignerTicket | empId=44423 | apiMs=10.92 | totalMs=10.92
2026-04-04 11:24:46.580 | step 1 | route=DesignerTicket | empId=44423 | query called at=11:24:46.580
2026-04-04 11:24:46.582 | step 2 | route=DesignerTicket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-04 11:24:46.582 | step 3 | route=DesignerTicket | empId=44423 | apiMs=2.00 | totalMs=2.00
2026-04-04 11:24:46.583 | step 1 | route=DesignerTicket | empId=44423 | query called at=11:24:46.583
2026-04-04 11:24:46.586 | step 2 | route=DesignerTicket | empId=44423 | query=Desginer_Typeof_Works_Master_Proc | queryMs=2.47
2026-04-04 11:24:46.586 | step 3 | route=DesignerTicket | empId=44423 | apiMs=3.19 | totalMs=3.19
2026-04-04 11:24:46.722 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:24:46.722
2026-04-04 11:24:46.786 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=64.13
2026-04-04 11:24:46.787 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=65.04 | totalMs=65.04
2026-04-04 11:24:47.454 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:24:47.454
2026-04-04 11:24:59.757 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69134 | query called at=11:24:59.757
2026-04-04 11:25:00.192 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=434.83
2026-04-04 11:25:00.193 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69134 | apiMs=435.92 | totalMs=435.92
2026-04-04 11:25:06.100 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69134 | query called at=11:25:06.100
2026-04-04 11:25:06.112 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-04-04 11:25:06.112 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69134 | apiMs=12.06 | totalMs=12.06
2026-04-04 11:25:11.294 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:25:11.294
2026-04-04 11:25:11.305 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-04 11:25:11.309 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-04 11:25:11.313 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-04 11:25:11.317 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-04 11:25:11.324 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=7.08
2026-04-04 11:25:11.330 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=6.12
2026-04-04 11:25:11.331 | step 3 | route=IT_Ticket | empId=46973 | apiMs=36.50 | totalMs=36.50
2026-04-04 11:25:11.331 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:25:11.331
2026-04-04 11:25:11.333 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-04-04 11:25:11.335 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-04 11:25:11.336 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-04 11:25:11.337 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.41 | totalMs=5.41
2026-04-04 11:25:19.354 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=11:25:19.354
2026-04-04 11:25:19.717 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=362.8
2026-04-04 11:25:19.717 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=363.84 | totalMs=363.84
2026-04-04 11:25:21.000 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=11:25:21.000
2026-04-04 11:25:21.010 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-04 11:25:21.013 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=13.67 | totalMs=13.67
2026-04-04 11:27:26.454 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:27:26.454
2026-04-04 11:27:26.466 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-04-04 11:27:26.468 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=14.55 | totalMs=14.55
2026-04-04 11:27:26.471 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:27:26.471
2026-04-04 11:27:26.729 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=254.82
2026-04-04 11:27:26.737 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=266.38 | totalMs=266.38
2026-04-04 11:27:26.738 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:27:26.738
2026-04-04 11:27:26.740 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-04 11:27:26.740 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.60 | totalMs=2.60
2026-04-04 11:27:29.129 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:27:29.129
2026-04-04 11:27:29.140 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-04 11:27:29.141 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-04 11:27:29.143 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-04 11:27:29.144 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-04 11:27:29.146 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-04 11:27:29.148 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=2.08
2026-04-04 11:27:29.148 | step 3 | route=IT_Ticket | empId=46973 | apiMs=18.97 | totalMs=18.97
2026-04-04 11:27:29.149 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:27:29.149
2026-04-04 11:27:29.150 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-04 11:27:29.152 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-04 11:27:29.153 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-04 11:27:29.154 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.71 | totalMs=4.71
2026-04-04 11:27:35.344 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:27:35.344
2026-04-04 11:27:35.381 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=36.03
2026-04-04 11:27:35.384 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=39.62 | totalMs=39.62
2026-04-04 11:27:35.957 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:27:35.957
2026-04-04 11:27:44.940 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=11:27:44.940
2026-04-04 11:27:45.543 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=602.89
2026-04-04 11:27:45.607 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=667.70 | totalMs=667.70
2026-04-04 11:27:45.610 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=11:27:45.610
2026-04-04 11:27:45.615 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-04 11:27:45.619 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-04 11:27:45.620 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-04 11:27:45.620 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=9.89 | totalMs=9.89
2026-04-04 11:27:48.822 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:27:48.822
2026-04-04 11:27:48.857 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=35.02
2026-04-04 11:27:48.857 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=35.93 | totalMs=35.93
2026-04-04 11:27:49.440 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:27:49.440
2026-04-04 11:34:29.697 | step 1 | route=IT_TicketPost | empId=69134 | query called at=11:34:29.697
2026-04-04 11:34:29.732 | step 2 | route=IT_TicketPost | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=34.52
2026-04-04 11:34:29.733 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=35.53 | totalMs=35.53
2026-04-04 11:34:29.733 | step 1 | route=IT_TicketPost | empId=69134 | query called at=11:34:29.733
2026-04-04 11:34:29.749 | step 2 | route=IT_TicketPost | empId=69134 | query=IT_Ticket_Save_SPOC | queryMs=15.46
2026-04-04 11:34:29.754 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=21.03 | totalMs=21.03
2026-04-04 11:34:29.754 | step 1 | route=IT_TicketPost | empId=69134 | query called at=11:34:29.754
2026-04-04 11:34:29.756 | step 2 | route=IT_TicketPost | empId=69134 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-04 11:34:29.756 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=1.81 | totalMs=1.81
2026-04-04 11:34:29.978 | step 1 | route=IT_Ticket | empId=69134 | query called at=11:34:29.978
2026-04-04 11:34:29.989 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-04 11:34:29.991 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-04-04 11:34:29.993 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-04 11:34:29.994 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-04 11:34:30.017 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_it_Ticket_Details | queryMs=22.32
2026-04-04 11:34:30.023 | step 2 | route=IT_Ticket | empId=69134 | query=VMS_Comp_login_proc | queryMs=5.74
2026-04-04 11:34:30.023 | step 3 | route=IT_Ticket | empId=69134 | apiMs=45.44 | totalMs=45.44
2026-04-04 11:34:30.024 | step 1 | route=IT_Ticket | empId=69134 | query called at=11:34:30.024
2026-04-04 11:34:30.042 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=17.39
2026-04-04 11:34:30.044 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-04-04 11:34:30.045 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-04 11:34:30.046 | step 3 | route=IT_Ticket | empId=69134 | apiMs=21.68 | totalMs=21.68
2026-04-04 11:59:56.737 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:59:56.737
2026-04-04 11:59:56.773 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=34.57
2026-04-04 11:59:56.774 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-04 11:59:56.776 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-04 11:59:56.777 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-04 11:59:56.801 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=22.93
2026-04-04 11:59:56.807 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=5.55
2026-04-04 11:59:56.807 | step 3 | route=IT_Ticket | empId=52188 | apiMs=69.60 | totalMs=69.60
2026-04-04 11:59:56.807 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:59:56.807
2026-04-04 11:59:56.826 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=17.83
2026-04-04 11:59:56.827 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-04 11:59:56.829 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-04 11:59:56.829 | step 3 | route=IT_Ticket | empId=52188 | apiMs=21.60 | totalMs=21.60
2026-04-04 12:00:07.529 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=12:00:07.529
2026-04-04 12:00:07.838 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=307.86
2026-04-04 12:00:07.841 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=311.75 | totalMs=311.75
2026-04-04 12:00:09.987 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=12:00:09.987
2026-04-04 12:00:09.999 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-04-04 12:00:10.002 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=15.53 | totalMs=15.53
2026-04-04 12:02:25.234 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:02:25.234
2026-04-04 12:02:25.244 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-04 12:02:25.245 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=11.11 | totalMs=11.11
2026-04-04 12:02:25.245 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:02:25.245
2026-04-04 12:02:25.301 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=55.6
2026-04-04 12:02:25.304 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=58.29 | totalMs=58.29
2026-04-04 12:02:25.304 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:02:25.304
2026-04-04 12:02:25.306 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.05
2026-04-04 12:02:25.307 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.84 | totalMs=2.84
2026-04-04 12:02:25.546 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:02:25.546
2026-04-04 12:02:25.567 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=20.85
2026-04-04 12:02:25.570 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=2.13
2026-04-04 12:02:25.572 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=2.03
2026-04-04 12:02:25.574 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-04-04 12:02:25.627 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=52.28
2026-04-04 12:02:25.637 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=10
2026-04-04 12:02:25.638 | step 3 | route=IT_Ticket | empId=52188 | apiMs=91.68 | totalMs=91.68
2026-04-04 12:02:25.638 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:02:25.638
2026-04-04 12:02:25.640 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-04 12:02:25.643 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=2.31
2026-04-04 12:02:25.645 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.72
2026-04-04 12:02:25.645 | step 3 | route=IT_Ticket | empId=52188 | apiMs=6.99 | totalMs=6.99
2026-04-04 12:08:06.176 | step 1 | route=IT_Ticket | empId=67856 | query called at=12:08:06.176
2026-04-04 12:08:06.212 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=35.63
2026-04-04 12:08:06.214 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-04 12:08:06.216 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-04 12:08:06.218 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-04 12:08:06.242 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=23.27
2026-04-04 12:08:06.248 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=5.98
2026-04-04 12:08:06.248 | step 3 | route=IT_Ticket | empId=67856 | apiMs=72.08 | totalMs=72.08
2026-04-04 12:08:06.249 | step 1 | route=IT_Ticket | empId=67856 | query called at=12:08:06.249
2026-04-04 12:08:06.268 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=18.34
2026-04-04 12:08:06.269 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-04 12:08:06.271 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-04 12:08:06.271 | step 3 | route=IT_Ticket | empId=67856 | apiMs=22.31 | totalMs=22.31
2026-04-04 12:08:12.533 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67856 | query called at=12:08:12.533
2026-04-04 12:08:12.715 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=180.95
2026-04-04 12:08:12.715 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67856 | apiMs=182.12 | totalMs=182.12
2026-04-04 12:08:14.976 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=12:08:14.976
2026-04-04 12:08:15.032 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=55.91
2026-04-04 12:08:15.036 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=60.10 | totalMs=60.10
2026-04-04 12:09:23.544 | step 1 | route=IT_TicketPost | empId=67856 | query called at=12:09:23.544
2026-04-04 12:09:23.555 | step 2 | route=IT_TicketPost | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-04-04 12:09:23.559 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=14.84 | totalMs=14.84
2026-04-04 12:09:23.561 | step 1 | route=IT_TicketPost | empId=67856 | query called at=12:09:23.561
2026-04-04 12:09:24.155 | step 2 | route=IT_TicketPost | empId=67856 | query=IT_Ticket_Save_SPOC | queryMs=590.83
2026-04-04 12:09:24.161 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=600.00 | totalMs=600.00
2026-04-04 12:09:24.162 | step 1 | route=IT_TicketPost | empId=67856 | query called at=12:09:24.162
2026-04-04 12:09:24.164 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-04-04 12:09:24.165 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=2.85 | totalMs=2.85
2026-04-04 12:09:24.165 | step 1 | route=IT_TicketPost | empId=67856 | query called at=12:09:24.165
2026-04-04 12:09:24.167 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-04 12:09:24.167 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=1.80 | totalMs=1.80
2026-04-04 12:09:24.392 | step 1 | route=IT_Ticket | empId=67856 | query called at=12:09:24.392
2026-04-04 12:09:24.402 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-04 12:09:24.404 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-04 12:09:24.406 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-04 12:09:24.407 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-04 12:09:24.409 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-04 12:09:24.416 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=6.52
2026-04-04 12:09:24.416 | step 3 | route=IT_Ticket | empId=67856 | apiMs=24.45 | totalMs=24.45
2026-04-04 12:09:24.417 | step 1 | route=IT_Ticket | empId=67856 | query called at=12:09:24.417
2026-04-04 12:09:24.418 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-04 12:09:24.420 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-04 12:09:24.421 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-04 12:09:24.422 | step 3 | route=IT_Ticket | empId=67856 | apiMs=5.06 | totalMs=5.06
2026-04-04 12:20:51.924 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:20:51.924
2026-04-04 12:20:51.962 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=36.6
2026-04-04 12:20:51.964 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-04 12:20:51.965 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-04 12:20:51.967 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-04 12:20:51.990 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=23.34
2026-04-04 12:20:51.996 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=4.88
2026-04-04 12:20:51.996 | step 3 | route=IT_Ticket | empId=55868 | apiMs=71.59 | totalMs=71.59
2026-04-04 12:20:51.996 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:20:51.996
2026-04-04 12:20:52.015 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=17.76
2026-04-04 12:20:52.016 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-04 12:20:52.018 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-04 12:20:52.018 | step 3 | route=IT_Ticket | empId=55868 | apiMs=21.60 | totalMs=21.60
2026-04-04 12:21:09.111 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=12:21:09.111
2026-04-04 12:21:09.208 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=96.12
2026-04-04 12:21:09.211 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=100.01 | totalMs=100.01
2026-04-04 12:21:11.172 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=12:21:11.172
2026-04-04 12:21:11.183 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-04-04 12:21:11.186 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=14.46 | totalMs=14.46
2026-04-04 12:22:50.380 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:22:50.380
2026-04-04 12:22:50.390 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-04-04 12:22:50.393 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=13.28 | totalMs=13.28
2026-04-04 12:22:50.396 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:22:50.396
2026-04-04 12:22:50.425 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=26.86
2026-04-04 12:22:50.427 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=31.32 | totalMs=31.32
2026-04-04 12:22:50.428 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:22:50.428
2026-04-04 12:22:50.457 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.5
2026-04-04 12:22:50.457 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=29.43 | totalMs=29.43
2026-04-04 12:22:50.458 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:22:50.458
2026-04-04 12:22:50.459 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-04 12:22:50.459 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=1.90 | totalMs=1.90
2026-04-04 12:22:53.029 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:22:53.029
2026-04-04 12:22:53.039 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-04 12:22:53.041 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-04 12:22:53.042 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-04 12:22:53.044 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-04 12:22:53.046 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-04 12:22:53.051 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=4.85
2026-04-04 12:22:53.051 | step 3 | route=IT_Ticket | empId=55868 | apiMs=22.37 | totalMs=22.37
2026-04-04 12:22:53.052 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:22:53.052
2026-04-04 12:22:53.053 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-04 12:22:53.054 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-04 12:22:53.056 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-04 12:22:53.056 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.48 | totalMs=4.48
2026-04-04 12:30:43.938 | step 1 | route=IT_Ticket | empId=49330 | query called at=12:30:43.938
2026-04-04 12:30:43.968 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=29.8
2026-04-04 12:30:43.972 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-04 12:30:43.976 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-04 12:30:43.979 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-04 12:30:43.999 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=18.74
2026-04-04 12:30:44.004 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=4.78
2026-04-04 12:30:44.004 | step 3 | route=IT_Ticket | empId=49330 | apiMs=66.51 | totalMs=66.51
2026-04-04 12:30:44.005 | step 1 | route=IT_Ticket | empId=49330 | query called at=12:30:44.005
2026-04-04 12:30:44.020 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=14.23
2026-04-04 12:30:44.021 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-04 12:30:44.022 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-04 12:30:44.023 | step 3 | route=IT_Ticket | empId=49330 | apiMs=17.84 | totalMs=17.84
2026-04-04 12:30:55.513 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49330 | query called at=12:30:55.513
2026-04-04 12:30:55.694 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=180.84
2026-04-04 12:30:55.697 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49330 | apiMs=184.55 | totalMs=184.55
2026-04-04 12:31:00.623 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query called at=12:31:00.623
2026-04-04 12:31:00.640 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=16.31
2026-04-04 12:31:00.640 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49330 | apiMs=17.24 | totalMs=17.24
2026-04-04 12:31:34.353 | step 1 | route=IT_TicketPost | empId=49330 | query called at=12:31:34.353
2026-04-04 12:31:34.363 | step 2 | route=IT_TicketPost | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-04 12:31:34.364 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=11.11 | totalMs=11.11
2026-04-04 12:31:34.365 | step 1 | route=IT_TicketPost | empId=49330 | query called at=12:31:34.365
2026-04-04 12:31:34.388 | step 2 | route=IT_TicketPost | empId=49330 | query=IT_Ticket_Save_SPOC | queryMs=23.23
2026-04-04 12:31:34.391 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=26.24 | totalMs=26.24
2026-04-04 12:31:34.391 | step 1 | route=IT_TicketPost | empId=49330 | query called at=12:31:34.391
2026-04-04 12:31:34.423 | step 2 | route=IT_TicketPost | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.5
2026-04-04 12:31:34.424 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=32.36 | totalMs=32.36
2026-04-04 12:31:34.424 | step 1 | route=IT_TicketPost | empId=49330 | query called at=12:31:34.424
2026-04-04 12:31:34.425 | step 2 | route=IT_TicketPost | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-04 12:31:34.426 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=1.61 | totalMs=1.61
2026-04-04 12:31:34.657 | step 1 | route=IT_Ticket | empId=49330 | query called at=12:31:34.657
2026-04-04 12:31:34.668 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-04 12:31:34.670 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-04 12:31:34.672 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-04 12:31:34.673 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-04 12:31:34.675 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-04 12:31:34.681 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=6.02
2026-04-04 12:31:34.681 | step 3 | route=IT_Ticket | empId=49330 | apiMs=24.16 | totalMs=24.16
2026-04-04 12:31:34.682 | step 1 | route=IT_Ticket | empId=49330 | query called at=12:31:34.682
2026-04-04 12:31:34.684 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-04 12:31:34.685 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-04 12:31:34.687 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-04 12:31:34.687 | step 3 | route=IT_Ticket | empId=49330 | apiMs=4.90 | totalMs=4.90
2026-04-04 13:00:26.148 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=13:00:26.148
2026-04-04 13:00:26.256 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=107.01
2026-04-04 13:00:26.256 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=108.07 | totalMs=108.07
2026-04-04 13:00:26.662 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:26.662
2026-04-04 13:00:29.664 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=13:00:29.664
2026-04-04 13:00:29.733 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=IT_Ticket_Update_SPOC | queryMs=68.09
2026-04-04 13:00:29.735 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=70.67 | totalMs=70.67
2026-04-04 13:00:29.735 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=13:00:29.735
2026-04-04 13:00:29.765 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.26
2026-04-04 13:00:29.767 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-04 13:00:29.768 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-04 13:00:29.768 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=32.89 | totalMs=32.89
2026-04-04 13:00:29.993 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=13:00:29.993
2026-04-04 13:00:30.008 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=14.24
2026-04-04 13:00:30.009 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=15.07 | totalMs=15.07
2026-04-04 13:00:30.385 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:30.385
2026-04-04 13:03:39.007 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=13:03:39.007
2026-04-04 13:03:39.051 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=43.97
2026-04-04 13:03:39.052 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=45.03 | totalMs=45.03
2026-04-04 13:03:40.985 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:03:40.985
2026-04-04 13:03:45.869 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=13:03:45.869
2026-04-04 13:03:46.009 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=139.81
2026-04-04 13:03:46.011 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=142.44 | totalMs=142.44
2026-04-04 13:03:46.012 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=13:03:46.012
2026-04-04 13:03:46.014 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-04 13:03:46.015 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-04 13:03:46.016 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-04 13:03:46.017 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=4.89 | totalMs=4.89
2026-04-04 13:03:46.268 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=13:03:46.268
2026-04-04 13:03:46.309 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=41.13
2026-04-04 13:03:46.310 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=42.10 | totalMs=42.10
2026-04-04 13:03:47.628 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:03:47.628
2026-04-04 13:04:01.341 | step 1 | route=IT_Ticket | empId=44319 | query called at=13:04:01.341
2026-04-04 13:04:01.376 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=35.08
2026-04-04 13:04:01.381 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-04 13:04:01.385 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-04 13:04:01.389 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-04 13:04:01.411 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=22.56
2026-04-04 13:04:01.417 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=4.86
2026-04-04 13:04:01.417 | step 3 | route=IT_Ticket | empId=44319 | apiMs=76.29 | totalMs=76.29
2026-04-04 13:04:01.418 | step 1 | route=IT_Ticket | empId=44319 | query called at=13:04:01.418
2026-04-04 13:04:01.435 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=17.19
2026-04-04 13:04:01.436 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-04 13:04:01.438 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-04 13:04:01.438 | step 3 | route=IT_Ticket | empId=44319 | apiMs=20.73 | totalMs=20.73
2026-04-04 13:05:56.718 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=13:05:56.718
2026-04-04 13:05:57.160 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=441.2
2026-04-04 13:05:57.163 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=444.99 | totalMs=444.99
2026-04-04 13:06:06.276 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=13:06:06.276
2026-04-04 13:06:06.457 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=180.21
2026-04-04 13:06:06.460 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=183.79 | totalMs=183.79
2026-04-04 13:06:16.921 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=13:06:16.921
2026-04-04 13:06:16.932 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-04 13:06:16.935 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=13.49 | totalMs=13.49
2026-04-04 14:42:19.837 | step 1 | route=IT_Ticket | empId=41332 | query called at=14:42:19.837
2026-04-04 14:42:19.921 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=83.57
2026-04-04 14:42:19.930 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=8.33
2026-04-04 14:42:19.939 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-04-04 14:42:19.966 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=26.64
2026-04-04 14:42:20.073 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=105.7
2026-04-04 14:42:20.091 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=18.18
2026-04-04 14:42:20.091 | step 3 | route=IT_Ticket | empId=41332 | apiMs=254.81 | totalMs=254.81
2026-04-04 14:42:20.092 | step 1 | route=IT_Ticket | empId=41332 | query called at=14:42:20.092
2026-04-04 14:42:20.152 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=59.89
2026-04-04 14:42:20.187 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=34.02
2026-04-04 14:42:20.205 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=18.34
2026-04-04 14:42:20.206 | step 3 | route=IT_Ticket | empId=41332 | apiMs=113.69 | totalMs=113.69
2026-04-04 14:42:25.924 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=14:42:25.924
2026-04-04 14:42:29.237 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=3312.38
2026-04-04 14:42:29.238 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=3,313.52 | totalMs=3,313.52
2026-04-04 14:42:33.665 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=14:42:33.665
2026-04-04 14:42:33.699 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=33.49
2026-04-04 14:42:33.702 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=37.02 | totalMs=37.02
2026-04-04 14:43:01.301 | step 1 | route=IT_TicketPost | empId=41332 | query called at=14:43:01.301
2026-04-04 14:43:01.313 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-04-04 14:43:01.317 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=15.37 | totalMs=15.37
2026-04-04 14:43:01.319 | step 1 | route=IT_TicketPost | empId=41332 | query called at=14:43:01.319
2026-04-04 14:43:01.371 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=49.22
2026-04-04 14:43:01.374 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=54.22 | totalMs=54.22
2026-04-04 14:43:01.374 | step 1 | route=IT_TicketPost | empId=41332 | query called at=14:43:01.374
2026-04-04 14:43:01.378 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.17
2026-04-04 14:43:01.378 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=3.98 | totalMs=3.98
2026-04-04 14:43:02.970 | step 1 | route=IT_Ticket | empId=41332 | query called at=14:43:02.970
2026-04-04 14:43:02.988 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=17.91
2026-04-04 14:43:02.996 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-04 14:43:02.998 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-04 14:43:02.999 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-04 14:43:03.001 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-04 14:43:03.006 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=4.8
2026-04-04 14:43:03.006 | step 3 | route=IT_Ticket | empId=41332 | apiMs=36.52 | totalMs=36.52
2026-04-04 14:43:03.007 | step 1 | route=IT_Ticket | empId=41332 | query called at=14:43:03.007
2026-04-04 14:43:03.015 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=7.76
2026-04-04 14:43:03.023 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-04 14:43:03.040 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=17.04
2026-04-04 14:43:03.041 | step 3 | route=IT_Ticket | empId=41332 | apiMs=34.27 | totalMs=34.27
2026-04-04 14:46:05.604 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=14:46:05.604
2026-04-04 14:46:05.719 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=114.41
2026-04-04 14:46:05.719 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=115.79 | totalMs=115.79
2026-04-04 14:46:06.584 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:46:06.584
2026-04-04 14:46:09.937 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:46:09.937
2026-04-04 14:46:10.052 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=115.26
2026-04-04 14:46:10.054 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=117.75 | totalMs=117.75
2026-04-04 14:46:10.055 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:46:10.055
2026-04-04 14:46:10.057 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-04 14:46:10.058 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-04 14:46:10.060 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-04 14:46:10.060 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.22 | totalMs=5.22
2026-04-04 14:46:13.454 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=14:46:13.454
2026-04-04 14:46:13.476 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=21.71
2026-04-04 14:46:13.480 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=25.79 | totalMs=25.79
2026-04-04 14:46:14.066 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:46:14.066
2026-04-04 15:10:01.786 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:10:01.786
2026-04-04 15:10:01.821 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=34.2
2026-04-04 15:10:01.826 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-04 15:10:01.830 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-04 15:10:01.834 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-04 15:10:01.857 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=22.19
2026-04-04 15:10:01.863 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=5.43
2026-04-04 15:10:01.863 | step 3 | route=IT_Ticket | empId=27862 | apiMs=77.02 | totalMs=77.02
2026-04-04 15:10:01.864 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:10:01.864
2026-04-04 15:10:01.898 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=33.5
2026-04-04 15:10:01.899 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-04 15:10:01.900 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-04 15:10:01.901 | step 3 | route=IT_Ticket | empId=27862 | apiMs=36.96 | totalMs=36.96
2026-04-04 15:10:07.627 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=15:10:07.627
2026-04-04 15:10:07.828 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=200.02
2026-04-04 15:10:07.831 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=203.86 | totalMs=203.86
2026-04-04 15:10:09.635 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=15:10:09.635
2026-04-04 15:10:09.645 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-04 15:10:09.646 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=11.16 | totalMs=11.16
2026-04-04 15:11:13.828 | step 1 | route=IT_TicketPost | empId=27862 | query called at=15:11:13.828
2026-04-04 15:11:13.853 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=25.19
2026-04-04 15:11:13.857 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=29.15 | totalMs=29.15
2026-04-04 15:11:13.860 | step 1 | route=IT_TicketPost | empId=27862 | query called at=15:11:13.860
2026-04-04 15:11:13.950 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=87.66
2026-04-04 15:11:13.995 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=135.56 | totalMs=135.56
2026-04-04 15:11:13.996 | step 1 | route=IT_TicketPost | empId=27862 | query called at=15:11:13.996
2026-04-04 15:11:13.998 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-04 15:11:13.998 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=2.76 | totalMs=2.76
2026-04-04 15:11:15.461 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:11:15.461
2026-04-04 15:11:15.472 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-04 15:11:15.474 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-04 15:11:15.475 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-04 15:11:15.477 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-04 15:11:15.478 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-04 15:11:15.484 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=4.95
2026-04-04 15:11:15.484 | step 3 | route=IT_Ticket | empId=27862 | apiMs=23.10 | totalMs=23.10
2026-04-04 15:11:15.485 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:11:15.485
2026-04-04 15:11:15.486 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-04 15:11:15.488 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-04 15:11:15.489 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-04 15:11:15.490 | step 3 | route=IT_Ticket | empId=27862 | apiMs=5.13 | totalMs=5.13
2026-04-04 15:18:00.408 | step 5 | route=dashboard | empId=GSA0029 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 15:27:28.132 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:27:28.132
2026-04-04 15:27:28.166 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=33.19
2026-04-04 15:27:28.168 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-04 15:27:28.169 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-04 15:27:28.171 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-04 15:27:28.192 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=21.55
2026-04-04 15:27:28.198 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=5.36
2026-04-04 15:27:28.199 | step 3 | route=IT_Ticket | empId=39370 | apiMs=66.18 | totalMs=66.18
2026-04-04 15:27:28.199 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:27:28.199
2026-04-04 15:27:28.217 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=17.46
2026-04-04 15:27:28.218 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-04 15:27:28.219 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-04 15:27:28.220 | step 3 | route=IT_Ticket | empId=39370 | apiMs=20.70 | totalMs=20.70
2026-04-04 15:27:36.179 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=15:27:36.179
2026-04-04 15:27:36.486 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=306.29
2026-04-04 15:27:36.487 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=307.43 | totalMs=307.43
2026-04-04 15:27:38.884 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=15:27:38.884
2026-04-04 15:27:38.896 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.78
2026-04-04 15:27:38.899 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=15.31 | totalMs=15.31
2026-04-04 15:28:26.592 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:28:26.592
2026-04-04 15:28:26.603 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-04-04 15:28:26.604 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=12.23 | totalMs=12.23
2026-04-04 15:28:26.605 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:28:26.605
2026-04-04 15:28:26.653 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=48.53
2026-04-04 15:28:26.656 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=51.63 | totalMs=51.63
2026-04-04 15:28:26.657 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:28:26.657
2026-04-04 15:28:26.660 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.74
2026-04-04 15:28:26.660 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=3.68 | totalMs=3.68
2026-04-04 15:28:27.224 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:28:27.224
2026-04-04 15:28:27.235 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-04 15:28:27.240 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.92
2026-04-04 15:28:27.245 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=2.49
2026-04-04 15:28:27.250 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=2.27
2026-04-04 15:28:27.252 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.9
2026-04-04 15:28:27.256 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=3.02
2026-04-04 15:28:27.256 | step 3 | route=IT_Ticket | empId=39370 | apiMs=32.11 | totalMs=32.11
2026-04-04 15:28:27.256 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:28:27.256
2026-04-04 15:28:27.259 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.97
2026-04-04 15:28:27.261 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.86
2026-04-04 15:28:27.263 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-04-04 15:28:27.264 | step 3 | route=IT_Ticket | empId=39370 | apiMs=7.10 | totalMs=7.10
2026-04-04 15:34:00.344 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=15:34:00.344
2026-04-04 15:34:00.393 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=47.83
2026-04-04 15:34:00.393 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=49.22 | totalMs=49.22
2026-04-04 15:34:00.757 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:34:00.757
2026-04-04 15:34:08.157 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=15:34:08.157
2026-04-04 15:34:08.240 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=82.93
2026-04-04 15:34:08.242 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=85.57 | totalMs=85.57
2026-04-04 15:34:08.243 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=15:34:08.243
2026-04-04 15:34:08.245 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-04 15:34:08.246 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-04 15:34:08.247 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-04 15:34:08.248 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=5.05 | totalMs=5.05
2026-04-04 15:34:10.658 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=15:34:10.658
2026-04-04 15:34:10.682 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=23.55
2026-04-04 15:34:10.683 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=24.55 | totalMs=24.55
2026-04-04 15:34:11.037 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:34:11.037
2026-04-04 15:34:26.508 | step 1 | route=IT_Ticket | empId=63473 | query called at=15:34:26.508
2026-04-04 15:34:26.545 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=35.49
2026-04-04 15:34:26.549 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-04 15:34:26.553 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-04 15:34:26.557 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-04 15:34:26.579 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_it_Ticket_Details | queryMs=21.56
2026-04-04 15:34:26.587 | step 2 | route=IT_Ticket | empId=63473 | query=VMS_Comp_login_proc | queryMs=7.44
2026-04-04 15:34:26.587 | step 3 | route=IT_Ticket | empId=63473 | apiMs=78.91 | totalMs=78.91
2026-04-04 15:34:26.588 | step 1 | route=IT_Ticket | empId=63473 | query called at=15:34:26.588
2026-04-04 15:34:26.601 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=12.71
2026-04-04 15:34:26.602 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-04 15:34:26.603 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-04 15:34:26.604 | step 3 | route=IT_Ticket | empId=63473 | apiMs=15.79 | totalMs=15.79
2026-04-04 15:35:12.986 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63473 | query called at=15:35:12.986
2026-04-04 15:35:13.240 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=253.7
2026-04-04 15:35:13.244 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63473 | apiMs=257.92 | totalMs=257.92
2026-04-04 15:35:16.124 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63473 | query called at=15:35:16.124
2026-04-04 15:35:16.137 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=12.21
2026-04-04 15:35:16.138 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63473 | apiMs=13.39 | totalMs=13.39
2026-04-04 15:36:05.624 | step 1 | route=IT_TicketPost | empId=63473 | query called at=15:36:05.624
2026-04-04 15:36:05.636 | step 2 | route=IT_TicketPost | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-04 15:36:05.639 | step 3 | route=IT_TicketPost | empId=63473 | apiMs=14.10 | totalMs=14.10
2026-04-04 15:36:05.641 | step 1 | route=IT_TicketPost | empId=63473 | query called at=15:36:05.641
2026-04-04 15:36:05.671 | step 2 | route=IT_TicketPost | empId=63473 | query=IT_Ticket_Save_SPOC | queryMs=27.4
2026-04-04 15:36:05.674 | step 3 | route=IT_TicketPost | empId=63473 | apiMs=32.22 | totalMs=32.22
2026-04-04 15:36:05.674 | step 1 | route=IT_TicketPost | empId=63473 | query called at=15:36:05.674
2026-04-04 15:36:05.676 | step 2 | route=IT_TicketPost | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-04 15:36:05.677 | step 3 | route=IT_TicketPost | empId=63473 | apiMs=2.56 | totalMs=2.56
2026-04-04 15:36:05.905 | step 1 | route=IT_Ticket | empId=63473 | query called at=15:36:05.905
2026-04-04 15:36:05.916 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-04 15:36:05.918 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-04 15:36:05.919 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-04 15:36:05.921 | step 2 | route=IT_Ticket | empId=63473 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-04 15:36:05.922 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-04 15:36:05.929 | step 2 | route=IT_Ticket | empId=63473 | query=VMS_Comp_login_proc | queryMs=5.85
2026-04-04 15:36:05.929 | step 3 | route=IT_Ticket | empId=63473 | apiMs=23.67 | totalMs=23.67
2026-04-04 15:36:05.930 | step 1 | route=IT_Ticket | empId=63473 | query called at=15:36:05.930
2026-04-04 15:36:05.932 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-04-04 15:36:05.934 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-04-04 15:36:05.936 | step 2 | route=IT_Ticket | empId=63473 | query=Kpi_HW_Ticket_Details | queryMs=1.64
2026-04-04 15:36:05.936 | step 3 | route=IT_Ticket | empId=63473 | apiMs=6.48 | totalMs=6.48
2026-04-04 15:39:16.391 | step 1 | route=IT_Ticket | empId=58375 | query called at=15:39:16.391
2026-04-04 15:39:16.402 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-04 15:39:16.406 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-04 15:39:16.410 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-04 15:39:16.411 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-04 15:39:16.413 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-04 15:39:16.419 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=5.78
2026-04-04 15:39:16.419 | step 3 | route=IT_Ticket | empId=58375 | apiMs=28.08 | totalMs=28.08
2026-04-04 15:39:16.420 | step 1 | route=IT_Ticket | empId=58375 | query called at=15:39:16.420
2026-04-04 15:39:16.421 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-04 15:39:16.423 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-04 15:39:16.424 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-04 15:39:16.424 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.68 | totalMs=4.68
2026-04-04 15:39:29.912 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=15:39:29.912
2026-04-04 15:39:30.346 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=433.31
2026-04-04 15:39:30.347 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=434.43 | totalMs=434.43
2026-04-04 15:39:31.872 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=15:39:31.872
2026-04-04 15:39:31.885 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=12.6
2026-04-04 15:39:31.888 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=16.10 | totalMs=16.10
2026-04-04 15:39:47.513 | step 1 | route=IT_TicketPost | empId=58375 | query called at=15:39:47.513
2026-04-04 15:39:47.525 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-04 15:39:47.525 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=11.66 | totalMs=11.66
2026-04-04 15:39:47.526 | step 1 | route=IT_TicketPost | empId=58375 | query called at=15:39:47.526
2026-04-04 15:39:47.557 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=30.69
2026-04-04 15:39:47.559 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=33.51 | totalMs=33.51
2026-04-04 15:39:47.559 | step 1 | route=IT_TicketPost | empId=58375 | query called at=15:39:47.559
2026-04-04 15:39:47.561 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-04 15:39:47.562 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.38 | totalMs=2.38
2026-04-04 15:39:47.562 | step 1 | route=IT_TicketPost | empId=58375 | query called at=15:39:47.562
2026-04-04 15:39:47.564 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-04 15:39:47.564 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.03 | totalMs=2.03
2026-04-04 15:39:47.786 | step 1 | route=IT_Ticket | empId=58375 | query called at=15:39:47.786
2026-04-04 15:39:47.797 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-04 15:39:47.798 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-04 15:39:47.800 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-04 15:39:47.801 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-04 15:39:47.803 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-04 15:39:47.805 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=1.92
2026-04-04 15:39:47.805 | step 3 | route=IT_Ticket | empId=58375 | apiMs=19.43 | totalMs=19.43
2026-04-04 15:39:47.806 | step 1 | route=IT_Ticket | empId=58375 | query called at=15:39:47.806
2026-04-04 15:39:47.807 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-04 15:39:47.809 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-04 15:39:47.810 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-04 15:39:47.811 | step 3 | route=IT_Ticket | empId=58375 | apiMs=4.61 | totalMs=4.61
2026-04-04 15:41:09.013 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=15:41:09.013
2026-04-04 15:41:09.109 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=95.07
2026-04-04 15:41:09.109 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=96.07 | totalMs=96.07
2026-04-04 15:41:10.623 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:41:10.623
2026-04-04 15:41:14.594 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=15:41:14.594
2026-04-04 15:41:15.166 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=570.82
2026-04-04 15:41:15.218 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=623.40 | totalMs=623.40
2026-04-04 15:41:15.221 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=15:41:15.221
2026-04-04 15:41:15.225 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-04 15:41:15.226 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-04 15:41:15.227 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-04 15:41:15.227 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=6.63 | totalMs=6.63
2026-04-04 15:41:15.450 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=15:41:15.450
2026-04-04 15:41:15.466 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=14.95
2026-04-04 15:41:15.466 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=15.85 | totalMs=15.85
2026-04-04 15:41:15.782 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:41:15.782
2026-04-04 16:00:24.304 | step 1 | route=IT_Ticket | empId=34771 | query called at=16:00:24.304
2026-04-04 16:00:24.338 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=33.37
2026-04-04 16:00:24.343 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-04 16:00:24.346 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-04 16:00:24.350 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-04 16:00:24.372 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=21.43
2026-04-04 16:00:24.378 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=5.23
2026-04-04 16:00:24.378 | step 3 | route=IT_Ticket | empId=34771 | apiMs=73.82 | totalMs=73.82
2026-04-04 16:00:24.378 | step 1 | route=IT_Ticket | empId=34771 | query called at=16:00:24.378
2026-04-04 16:00:24.396 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=16.72
2026-04-04 16:00:24.397 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-04 16:00:24.398 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-04 16:00:24.398 | step 3 | route=IT_Ticket | empId=34771 | apiMs=20.11 | totalMs=20.11
2026-04-04 16:00:39.000 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=16:00:39.000
2026-04-04 16:00:39.415 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=414.81
2026-04-04 16:00:39.418 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=418.57 | totalMs=418.57
2026-04-04 16:00:42.375 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=16:00:42.375
2026-04-04 16:00:42.391 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=15.55
2026-04-04 16:00:42.391 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=16.74 | totalMs=16.74
2026-04-04 16:02:13.324 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:02:13.324
2026-04-04 16:02:13.371 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=46.48
2026-04-04 16:02:13.374 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=50.04 | totalMs=50.04
2026-04-04 16:02:14.433 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:02:14.433
2026-04-04 16:02:56.639 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 16:03:01.852 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 16:03:05.379 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:03:05.379
2026-04-04 16:03:05.422 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=42.77
2026-04-04 16:03:05.458 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=30
2026-04-04 16:03:05.464 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.09
2026-04-04 16:03:05.469 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=90.05 | totalMs=90.05
2026-04-04 16:03:05.469 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:03:05.469
2026-04-04 16:03:05.486 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.19
2026-04-04 16:03:05.487 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-04 16:03:05.489 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-04 16:03:05.489 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=19.70 | totalMs=19.70
2026-04-04 16:03:05.490 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:03:05.490
2026-04-04 16:03:05.491 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-04 16:03:05.492 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-04 16:03:05.493 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-04 16:03:05.494 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.08 | totalMs=4.08
2026-04-04 16:03:05.494 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:03:05.494
2026-04-04 16:03:05.496 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-04 16:03:05.497 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-04 16:03:05.499 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-04 16:03:05.499 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.50 | totalMs=4.50
2026-04-04 16:03:05.767 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:03:05.767
2026-04-04 16:03:05.780 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=12.54
2026-04-04 16:03:05.781 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=13.40 | totalMs=13.40
2026-04-04 16:03:06.447 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:03:06.447
2026-04-04 16:17:40.772 | step 1 | route=IT_TicketPost | empId=34771 | query called at=16:17:40.772
2026-04-04 16:17:40.805 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=32.12
2026-04-04 16:17:40.808 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=35.94 | totalMs=35.94
2026-04-04 16:17:40.811 | step 1 | route=IT_TicketPost | empId=34771 | query called at=16:17:40.811
2026-04-04 16:17:40.904 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=90.47
2026-04-04 16:17:40.911 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=100.12 | totalMs=100.12
2026-04-04 16:17:40.911 | step 1 | route=IT_TicketPost | empId=34771 | query called at=16:17:40.911
2026-04-04 16:17:40.914 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-04 16:17:40.914 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=2.77 | totalMs=2.77
2026-04-04 16:17:42.729 | step 1 | route=IT_Ticket | empId=34771 | query called at=16:17:42.729
2026-04-04 16:17:42.739 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-04 16:17:42.741 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-04 16:17:42.742 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-04 16:17:42.744 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-04 16:17:42.766 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=21.73
2026-04-04 16:17:42.772 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=5.21
2026-04-04 16:17:42.772 | step 3 | route=IT_Ticket | empId=34771 | apiMs=43.15 | totalMs=43.15
2026-04-04 16:17:42.773 | step 1 | route=IT_Ticket | empId=34771 | query called at=16:17:42.773
2026-04-04 16:17:42.790 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=16.71
2026-04-04 16:17:42.791 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-04 16:17:42.793 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-04 16:17:42.793 | step 3 | route=IT_Ticket | empId=34771 | apiMs=20.12 | totalMs=20.12
2026-04-04 16:22:12.116 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:22:12.116
2026-04-04 16:22:12.166 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=48.96
2026-04-04 16:22:12.169 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=52.49 | totalMs=52.49
2026-04-04 16:22:12.681 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:22:12.681
2026-04-04 16:22:24.654 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:22:24.654
2026-04-04 16:22:24.697 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=42.22
2026-04-04 16:22:24.752 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=50.57
2026-04-04 16:22:24.772 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=14.29
2026-04-04 16:22:24.794 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=18.36
2026-04-04 16:22:24.797 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=143.10 | totalMs=143.10
2026-04-04 16:22:24.798 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:22:24.798
2026-04-04 16:22:24.827 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.02
2026-04-04 16:22:24.829 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-04 16:22:24.830 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-04 16:22:24.830 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=32.58 | totalMs=32.58
2026-04-04 16:22:26.833 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:22:26.833
2026-04-04 16:22:26.835 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-04 16:22:26.837 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-04 16:22:26.838 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-04 16:22:26.838 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.19 | totalMs=5.19
2026-04-04 16:22:27.823 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:22:27.823
2026-04-04 16:22:27.825 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-04 16:22:27.827 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-04 16:22:27.828 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-04 16:22:27.828 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.09 | totalMs=5.09
2026-04-04 16:22:27.829 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:22:27.829
2026-04-04 16:22:27.830 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-04 16:22:27.832 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-04 16:22:27.833 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-04 16:22:27.833 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=4.29 | totalMs=4.29
2026-04-04 16:25:07.162 | step 5 | route=dashboard | empId=GUA0042 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 16:25:35.336 | step 5 | route=dashboard | empId=GUA0042 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 16:26:00.100 | step 5 | route=dashboard | empId=GUA0042 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 16:32:32.176 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:32:32.176
2026-04-04 16:32:32.210 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=33.26
2026-04-04 16:32:32.215 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.9
2026-04-04 16:32:32.219 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-04 16:32:32.223 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-04 16:32:32.244 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=20.83
2026-04-04 16:32:32.250 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=5.78
2026-04-04 16:32:32.251 | step 3 | route=IT_Ticket | empId=51052 | apiMs=75.00 | totalMs=75.00
2026-04-04 16:32:32.251 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:32:32.251
2026-04-04 16:32:32.269 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=17.52
2026-04-04 16:32:32.270 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-04 16:32:32.272 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-04 16:32:32.272 | step 3 | route=IT_Ticket | empId=51052 | apiMs=21.08 | totalMs=21.08
2026-04-04 16:33:51.143 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:33:51.143
2026-04-04 16:33:51.159 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=15.18
2026-04-04 16:33:51.164 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-04 16:33:51.168 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-04 16:33:51.172 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-04 16:33:51.174 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.4
2026-04-04 16:33:51.176 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=2.01
2026-04-04 16:33:51.177 | step 3 | route=IT_Ticket | empId=59059 | apiMs=33.86 | totalMs=33.86
2026-04-04 16:33:51.177 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:33:51.177
2026-04-04 16:33:51.179 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-04 16:33:51.180 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-04 16:33:51.182 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-04 16:33:51.182 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.70 | totalMs=4.70
2026-04-04 16:34:01.046 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59059 | query called at=16:34:01.046
2026-04-04 16:34:01.229 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=182.72
2026-04-04 16:34:01.233 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59059 | apiMs=186.57 | totalMs=186.57
2026-04-04 16:34:04.171 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query called at=16:34:04.171
2026-04-04 16:34:04.183 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-04-04 16:34:04.187 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59059 | apiMs=15.52 | totalMs=15.52
2026-04-04 16:35:26.412 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:35:26.412
2026-04-04 16:35:26.423 | step 2 | route=IT_TicketPost | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-04 16:35:26.426 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=13.40 | totalMs=13.40
2026-04-04 16:35:26.428 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:35:26.428
2026-04-04 16:35:26.683 | step 2 | route=IT_TicketPost | empId=59059 | query=IT_Ticket_Save_SPOC | queryMs=251.83
2026-04-04 16:35:26.705 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=277.14 | totalMs=277.14
2026-04-04 16:35:26.706 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:35:26.706
2026-04-04 16:35:26.709 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.96
2026-04-04 16:35:26.709 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=3.06 | totalMs=3.06
2026-04-04 16:35:26.710 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:35:26.710
2026-04-04 16:35:26.711 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-04 16:35:26.712 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=2.00 | totalMs=2.00
2026-04-04 16:35:29.197 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:35:29.197
2026-04-04 16:35:29.207 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-04-04 16:35:29.211 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-04 16:35:29.215 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-04 16:35:29.216 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-04 16:35:29.217 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-04 16:35:29.221 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=3.57
2026-04-04 16:35:29.222 | step 3 | route=IT_Ticket | empId=59059 | apiMs=24.55 | totalMs=24.55
2026-04-04 16:35:29.222 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:35:29.222
2026-04-04 16:35:29.224 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-04 16:35:29.225 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-04 16:35:29.226 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-04 16:35:29.226 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.25 | totalMs=4.25
2026-04-04 16:35:54.390 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:35:54.390
2026-04-04 16:35:54.401 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-04 16:35:54.403 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-04 16:35:54.405 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-04 16:35:54.406 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-04 16:35:54.407 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-04 16:35:54.413 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=5.45
2026-04-04 16:35:54.414 | step 3 | route=IT_Ticket | empId=59059 | apiMs=23.23 | totalMs=23.23
2026-04-04 16:35:54.414 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:35:54.414
2026-04-04 16:35:54.416 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-04 16:35:54.417 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-04 16:35:54.419 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-04 16:35:54.419 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.92 | totalMs=4.92
2026-04-04 16:37:02.578 | step 1 | route=Ticket_SPOC_Approve | empId=59059 | query called at=16:37:02.578
2026-04-04 16:37:02.591 | step 1 | route=Ticket_SPOC_Approve | empId=59059 | query called at=16:37:02.591
2026-04-04 16:37:02.608 | step 2 | route=Ticket_SPOC_Approve | empId=59059 | query=IT_TIcket_SPOCApp_Report | queryMs=16.57
2026-04-04 16:37:02.608 | step 3 | route=Ticket_SPOC_Approve | empId=59059 | apiMs=17.48 | totalMs=17.48
2026-04-04 16:37:02.609 | step 2 | route=Ticket_SPOC_Approve | empId=59059 | query=IT_TIcket_SPOCApp_Report | queryMs=30.4
2026-04-04 16:37:02.613 | step 3 | route=Ticket_SPOC_Approve | empId=59059 | apiMs=34.50 | totalMs=34.50
2026-04-04 16:37:03.507 | step 4 | route=pageRenderd | empId=59059 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:03.507
2026-04-04 16:37:17.453 | step 1 | route=IT_Ticket | empId=40895 | query called at=16:37:17.453
2026-04-04 16:37:17.465 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-04-04 16:37:17.470 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-04 16:37:17.473 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-04 16:37:17.477 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-04 16:37:17.479 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-04 16:37:17.481 | step 2 | route=IT_Ticket | empId=40895 | query=VMS_Comp_login_proc | queryMs=1.94
2026-04-04 16:37:17.481 | step 3 | route=IT_Ticket | empId=40895 | apiMs=28.22 | totalMs=28.22
2026-04-04 16:37:17.482 | step 1 | route=IT_Ticket | empId=40895 | query called at=16:37:17.482
2026-04-04 16:37:17.484 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-04 16:37:17.485 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-04 16:37:17.487 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-04 16:37:17.487 | step 3 | route=IT_Ticket | empId=40895 | apiMs=4.97 | totalMs=4.97
2026-04-04 16:37:37.233 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=16:37:37.233
2026-04-04 16:37:37.288 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=54.18
2026-04-04 16:37:37.291 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=57.83 | totalMs=57.83
2026-04-04 16:37:38.287 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:38.287
2026-04-04 16:37:44.658 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40895 | query called at=16:37:44.658
2026-04-04 16:37:44.888 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=226.57
2026-04-04 16:37:44.891 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40895 | apiMs=232.95 | totalMs=232.95
2026-04-04 16:37:50.248 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40895 | query called at=16:37:50.248
2026-04-04 16:37:50.262 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-04-04 16:37:50.265 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40895 | apiMs=16.73 | totalMs=16.73
2026-04-04 16:38:16.884 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=16:38:16.884
2026-04-04 16:38:16.938 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=52.97
2026-04-04 16:38:16.939 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=54.14 | totalMs=54.14
2026-04-04 16:38:17.550 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:38:17.550
2026-04-04 16:39:48.533 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:39:48.533
2026-04-04 16:39:48.544 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-04 16:39:48.546 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-04 16:39:48.547 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-04 16:39:48.549 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-04 16:39:48.550 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-04 16:39:48.556 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=5.82
2026-04-04 16:39:48.557 | step 3 | route=IT_Ticket | empId=59059 | apiMs=23.35 | totalMs=23.35
2026-04-04 16:39:48.557 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:39:48.557
2026-04-04 16:39:48.559 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-04 16:39:48.560 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-04 16:39:48.562 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-04 16:39:48.562 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.83 | totalMs=4.83
2026-04-04 16:39:52.339 | step 1 | route=IT_Ticket_Report | empId=59059 | query called at=16:39:52.339
2026-04-04 16:39:52.968 | step 2 | route=IT_Ticket_Report | empId=59059 | query=kpi_it_ticket_report_page_proc | queryMs=628.62
2026-04-04 16:39:52.972 | step 3 | route=IT_Ticket_Report | empId=59059 | apiMs=632.54 | totalMs=632.54
2026-04-04 16:39:53.702 | step 4 | route=pageRenderd | empId=59059 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:39:53.702
2026-04-04 16:41:35.779 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=16:41:35.779
2026-04-04 16:41:35.809 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=29.4
2026-04-04 16:41:35.812 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=33.28 | totalMs=33.28
2026-04-04 16:41:36.454 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:41:36.454
2026-04-04 16:43:13.170 | step 1 | route=IT_TicketPost | empId=40895 | query called at=16:43:13.170
2026-04-04 16:43:13.204 | step 2 | route=IT_TicketPost | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=32.91
2026-04-04 16:43:13.207 | step 3 | route=IT_TicketPost | empId=40895 | apiMs=36.77 | totalMs=36.77
2026-04-04 16:43:13.210 | step 1 | route=IT_TicketPost | empId=40895 | query called at=16:43:13.210
2026-04-04 16:43:14.395 | step 2 | route=IT_TicketPost | empId=40895 | query=IT_Ticket_Save_SPOC | queryMs=1182.25
2026-04-04 16:43:14.512 | step 3 | route=IT_TicketPost | empId=40895 | apiMs=1,302.30 | totalMs=1,302.30
2026-04-04 16:43:14.513 | step 1 | route=IT_TicketPost | empId=40895 | query called at=16:43:14.513
2026-04-04 16:43:14.515 | step 2 | route=IT_TicketPost | empId=40895 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-04 16:43:14.516 | step 3 | route=IT_TicketPost | empId=40895 | apiMs=2.66 | totalMs=2.66
2026-04-04 16:43:14.738 | step 1 | route=IT_Ticket | empId=40895 | query called at=16:43:14.738
2026-04-04 16:43:14.749 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-04 16:43:14.752 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=1.73
2026-04-04 16:43:14.753 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-04 16:43:14.755 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-04-04 16:43:14.778 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_it_Ticket_Details | queryMs=22.38
2026-04-04 16:43:14.784 | step 2 | route=IT_Ticket | empId=40895 | query=VMS_Comp_login_proc | queryMs=5.3
2026-04-04 16:43:14.784 | step 3 | route=IT_Ticket | empId=40895 | apiMs=45.69 | totalMs=45.69
2026-04-04 16:43:14.785 | step 1 | route=IT_Ticket | empId=40895 | query called at=16:43:14.785
2026-04-04 16:43:14.802 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=16.75
2026-04-04 16:43:14.803 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-04 16:43:14.805 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-04 16:43:14.805 | step 3 | route=IT_Ticket | empId=40895 | apiMs=20.20 | totalMs=20.20
2026-04-04 17:04:38.539 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:04:38.539
2026-04-04 17:04:38.573 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=33.98
2026-04-04 17:04:38.575 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-04 17:04:38.577 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-04 17:04:38.578 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-04 17:04:38.601 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=22.37
2026-04-04 17:04:38.607 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.69
2026-04-04 17:04:38.607 | step 3 | route=IT_Ticket | empId=31232 | apiMs=68.42 | totalMs=68.42
2026-04-04 17:04:38.608 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:04:38.608
2026-04-04 17:04:38.625 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=16.95
2026-04-04 17:04:38.626 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-04 17:04:38.628 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-04 17:04:38.628 | step 3 | route=IT_Ticket | empId=31232 | apiMs=20.34 | totalMs=20.34
2026-04-04 17:05:25.859 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:05:25.859
2026-04-04 17:05:26.173 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=313.77
2026-04-04 17:05:26.178 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=318.80 | totalMs=318.80
2026-04-04 17:05:27.653 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:05:27.653
2026-04-04 17:05:27.673 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=18.82
2026-04-04 17:05:27.676 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=22.82 | totalMs=22.82
2026-04-04 17:06:02.140 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:06:02.140
2026-04-04 17:06:02.150 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-04 17:06:02.151 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=11.03 | totalMs=11.03
2026-04-04 17:06:02.151 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:06:02.151
2026-04-04 17:06:02.272 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=120.56
2026-04-04 17:06:02.339 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=188.04 | totalMs=188.04
2026-04-04 17:06:02.340 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:06:02.340
2026-04-04 17:06:02.342 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-04 17:06:02.342 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.62 | totalMs=2.62
2026-04-04 17:06:02.690 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:06:02.690
2026-04-04 17:06:02.700 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-04-04 17:06:02.701 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-04 17:06:02.702 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-04-04 17:06:02.703 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-04 17:06:02.705 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-04 17:06:02.708 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=3.18
2026-04-04 17:06:02.708 | step 3 | route=IT_Ticket | empId=31232 | apiMs=18.35 | totalMs=18.35
2026-04-04 17:06:02.709 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:06:02.709
2026-04-04 17:06:02.710 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-04 17:06:02.711 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-04 17:06:02.712 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-04 17:06:02.713 | step 3 | route=IT_Ticket | empId=31232 | apiMs=3.76 | totalMs=3.76
2026-04-04 17:06:12.867 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:06:12.867
2026-04-04 17:06:13.176 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=308.6
2026-04-04 17:06:13.179 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=312.19 | totalMs=312.19
2026-04-04 17:06:17.368 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:06:17.368
2026-04-04 17:06:17.380 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.47
2026-04-04 17:06:17.383 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=15.33 | totalMs=15.33
2026-04-04 17:07:32.718 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:07:32.718
2026-04-04 17:07:32.729 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-04 17:07:32.733 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=14.41 | totalMs=14.41
2026-04-04 17:07:32.735 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:07:32.735
2026-04-04 17:07:32.759 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=19.44
2026-04-04 17:07:32.761 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=25.28 | totalMs=25.28
2026-04-04 17:07:32.761 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:07:32.761
2026-04-04 17:07:32.763 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-04-04 17:07:32.763 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.36 | totalMs=2.36
2026-04-04 17:07:33.564 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:07:33.564
2026-04-04 17:07:33.577 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-04 17:07:33.582 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-04 17:07:33.583 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-04 17:07:33.584 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-04 17:07:33.586 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-04 17:07:33.592 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.42
2026-04-04 17:07:33.592 | step 3 | route=IT_Ticket | empId=31232 | apiMs=27.82 | totalMs=27.82
2026-04-04 17:07:33.593 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:07:33.593
2026-04-04 17:07:33.594 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-04 17:07:33.596 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-04 17:07:33.597 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-04 17:07:33.597 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.68 | totalMs=4.68
2026-04-04 17:08:55.967 | step 1 | route=DesignTicketReport | empId=10342 | query called at=17:08:55.967
2026-04-04 17:08:56.197 | step 2 | route=DesignTicketReport | empId=10342 | query=DesignTicket_Report_proc | queryMs=229.13
2026-04-04 17:08:56.201 | step 3 | route=DesignTicketReport | empId=10342 | apiMs=233.19 | totalMs=233.19
2026-04-04 17:08:56.622 | step 4 | route=pageRenderd | empId=10342 | Page=DESIGNER TICKET REPORT | page fully loaded at : 17:08:56.622
2026-04-04 17:10:02.881 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:10:02.881
2026-04-04 17:10:02.970 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=87.73
2026-04-04 17:10:02.973 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=92.14 | totalMs=92.14
2026-04-04 17:10:04.445 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:10:04.445
2026-04-04 17:10:10.145 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:10:10.145
2026-04-04 17:10:10.202 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=55.83
2026-04-04 17:10:10.231 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=12.71
2026-04-04 17:10:10.245 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=99.18 | totalMs=99.18
2026-04-04 17:10:10.247 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:10:10.247
2026-04-04 17:10:10.254 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.52
2026-04-04 17:10:10.263 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-04-04 17:10:10.271 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.92
2026-04-04 17:10:10.271 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=23.76 | totalMs=23.76
2026-04-04 17:10:11.925 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:10:11.925
2026-04-04 17:10:11.931 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.65
2026-04-04 17:10:11.940 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.12
2026-04-04 17:10:11.948 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.55
2026-04-04 17:10:11.951 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=25.83 | totalMs=25.83
2026-04-04 17:10:13.111 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:10:13.111
2026-04-04 17:10:13.127 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=15.74
2026-04-04 17:10:13.128 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=16.75 | totalMs=16.75
2026-04-04 17:10:14.167 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:10:14.167
2026-04-04 17:12:28.494 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:12:28.494
2026-04-04 17:12:28.509 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=14.14
2026-04-04 17:12:28.518 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=5.43
2026-04-04 17:12:28.526 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=5.62
2026-04-04 17:12:28.534 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-04-04 17:12:28.543 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=8.16
2026-04-04 17:12:28.555 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=11.29
2026-04-04 17:12:28.555 | step 3 | route=IT_Ticket | empId=41332 | apiMs=60.48 | totalMs=60.48
2026-04-04 17:12:28.555 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:12:28.555
2026-04-04 17:12:28.563 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=7.26
2026-04-04 17:12:28.571 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-04 17:12:28.580 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-04 17:12:28.580 | step 3 | route=IT_Ticket | empId=41332 | apiMs=24.88 | totalMs=24.88
2026-04-04 17:13:04.908 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=17:13:04.908
2026-04-04 17:13:05.242 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=332.8
2026-04-04 17:13:05.245 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=336.82 | totalMs=336.82
2026-04-04 17:13:07.107 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=17:13:07.107
2026-04-04 17:13:07.119 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-04-04 17:13:07.122 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=14.74 | totalMs=14.74
2026-04-04 17:13:39.224 | step 1 | route=IT_TicketPost | empId=41332 | query called at=17:13:39.224
2026-04-04 17:13:39.236 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-04-04 17:13:39.240 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=15.34 | totalMs=15.34
2026-04-04 17:13:39.242 | step 1 | route=IT_TicketPost | empId=41332 | query called at=17:13:39.242
2026-04-04 17:13:39.263 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=17.84
2026-04-04 17:13:39.265 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=23.10 | totalMs=23.10
2026-04-04 17:13:39.266 | step 1 | route=IT_TicketPost | empId=41332 | query called at=17:13:39.266
2026-04-04 17:13:39.268 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-04 17:13:39.268 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.66 | totalMs=2.66
2026-04-04 17:13:40.944 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:13:40.944
2026-04-04 17:13:40.954 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-04 17:13:40.956 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-04 17:13:40.958 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-04 17:13:40.959 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-04 17:13:40.961 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-04-04 17:13:40.967 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=5.54
2026-04-04 17:13:40.967 | step 3 | route=IT_Ticket | empId=41332 | apiMs=23.54 | totalMs=23.54
2026-04-04 17:13:40.968 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:13:40.968
2026-04-04 17:13:40.969 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-04 17:13:40.971 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-04 17:13:40.972 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-04 17:13:40.973 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.88 | totalMs=4.88
2026-04-04 17:14:17.349 | step 1 | route=IT_Ticket | empId=29613 | query called at=17:14:17.349
2026-04-04 17:14:17.360 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-04 17:14:17.362 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-04 17:14:17.364 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-04 17:14:17.365 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-04 17:14:17.367 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-04-04 17:14:17.372 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=3.93
2026-04-04 17:14:17.372 | step 3 | route=IT_Ticket | empId=29613 | apiMs=22.65 | totalMs=22.65
2026-04-04 17:14:17.372 | step 1 | route=IT_Ticket | empId=29613 | query called at=17:14:17.372
2026-04-04 17:14:17.374 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-04 17:14:17.375 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-04 17:14:17.376 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-04 17:14:17.376 | step 3 | route=IT_Ticket | empId=29613 | apiMs=3.83 | totalMs=3.83
2026-04-04 17:14:32.689 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29613 | query called at=17:14:32.689
2026-04-04 17:14:32.947 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=257.53
2026-04-04 17:14:32.951 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29613 | apiMs=261.62 | totalMs=261.62
2026-04-04 17:14:36.001 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29613 | query called at=17:14:36.001
2026-04-04 17:14:36.013 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-04-04 17:14:36.016 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29613 | apiMs=14.88 | totalMs=14.88
2026-04-04 17:15:40.315 | step 1 | route=IT_TicketPost | empId=29613 | query called at=17:15:40.315
2026-04-04 17:15:40.327 | step 2 | route=IT_TicketPost | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-04-04 17:15:40.331 | step 3 | route=IT_TicketPost | empId=29613 | apiMs=15.03 | totalMs=15.03
2026-04-04 17:15:40.334 | step 1 | route=IT_TicketPost | empId=29613 | query called at=17:15:40.334
2026-04-04 17:15:40.355 | step 2 | route=IT_TicketPost | empId=29613 | query=IT_Ticket_Save_SPOC | queryMs=18.74
2026-04-04 17:15:40.357 | step 3 | route=IT_TicketPost | empId=29613 | apiMs=23.34 | totalMs=23.34
2026-04-04 17:15:40.357 | step 1 | route=IT_TicketPost | empId=29613 | query called at=17:15:40.357
2026-04-04 17:15:40.359 | step 2 | route=IT_TicketPost | empId=29613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-04 17:15:40.360 | step 3 | route=IT_TicketPost | empId=29613 | apiMs=2.43 | totalMs=2.43
2026-04-04 17:15:40.360 | step 1 | route=IT_TicketPost | empId=29613 | query called at=17:15:40.360
2026-04-04 17:15:40.362 | step 2 | route=IT_TicketPost | empId=29613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-04 17:15:40.362 | step 3 | route=IT_TicketPost | empId=29613 | apiMs=1.76 | totalMs=1.76
2026-04-04 17:15:40.583 | step 1 | route=IT_Ticket | empId=29613 | query called at=17:15:40.583
2026-04-04 17:15:40.593 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-04 17:15:40.595 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-04 17:15:40.597 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-04 17:15:40.598 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-04 17:15:40.600 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-04 17:15:40.606 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=5.92
2026-04-04 17:15:40.606 | step 3 | route=IT_Ticket | empId=29613 | apiMs=23.15 | totalMs=23.15
2026-04-04 17:15:40.607 | step 1 | route=IT_Ticket | empId=29613 | query called at=17:15:40.607
2026-04-04 17:15:40.608 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-04 17:15:40.610 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-04 17:15:40.611 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-04 17:15:40.612 | step 3 | route=IT_Ticket | empId=29613 | apiMs=4.73 | totalMs=4.73
2026-04-04 17:17:53.988 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:17:53.988
2026-04-04 17:17:54.044 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=54.68
2026-04-04 17:17:54.047 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=58.69 | totalMs=58.69
2026-04-04 17:17:54.769 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:17:54.769
2026-04-04 17:17:57.692 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:17:57.692
2026-04-04 17:17:58.075 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=382.96
2026-04-04 17:17:58.147 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=455.14 | totalMs=455.14
2026-04-04 17:17:58.201 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (41332, 5, yarn transfer, 1, 6, 10342, 2026-04-04).
2026-04-04 17:17:58.445 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:17:58.445
2026-04-04 17:17:58.465 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.6
2026-04-04 17:17:58.465 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.56 | totalMs=20.56
2026-04-04 17:17:59.188 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:17:59.188
2026-04-04 17:18:05.445 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:18:05.445
2026-04-04 17:18:05.457 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.27
2026-04-04 17:18:05.467 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=22.01 | totalMs=22.01
2026-04-04 17:18:05.471 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (41332, 5, yarn transfer, 1, 6, 10342, 2026-04-04).
2026-04-04 17:18:05.697 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:18:05.697
2026-04-04 17:18:05.718 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.11
2026-04-04 17:18:05.718 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.98 | totalMs=20.98
2026-04-04 17:18:06.234 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:18:06.234
2026-04-04 17:18:52.888 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:18:52.888
2026-04-04 17:18:52.899 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-04-04 17:18:52.901 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-04 17:18:52.902 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-04 17:18:52.904 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-04 17:18:52.906 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-04 17:18:52.912 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=5.78
2026-04-04 17:18:52.912 | step 3 | route=IT_Ticket | empId=41332 | apiMs=24.41 | totalMs=24.41
2026-04-04 17:18:52.913 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:18:52.913
2026-04-04 17:18:52.915 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-04 17:18:52.916 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-04 17:18:52.917 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-04 17:18:52.918 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.89 | totalMs=4.89
2026-04-04 17:18:58.314 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=17:18:58.314
2026-04-04 17:18:58.585 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=270.4
2026-04-04 17:18:58.588 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=274.25 | totalMs=274.25
2026-04-04 17:19:02.473 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=17:19:02.473
2026-04-04 17:19:02.485 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-04-04 17:19:02.488 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=14.73 | totalMs=14.73
2026-04-04 17:19:04.129 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=17:19:04.129
2026-04-04 17:19:04.145 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.61
2026-04-04 17:19:04.148 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=18.12 | totalMs=18.12
2026-04-04 17:19:41.320 | step 1 | route=IT_TicketPost | empId=41332 | query called at=17:19:41.320
2026-04-04 17:19:41.348 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=27.25
2026-04-04 17:19:41.351 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=30.81 | totalMs=30.81
2026-04-04 17:19:41.354 | step 1 | route=IT_TicketPost | empId=41332 | query called at=17:19:41.354
2026-04-04 17:19:41.459 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=102.74
2026-04-04 17:19:41.472 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=118.21 | totalMs=118.21
2026-04-04 17:19:41.472 | step 1 | route=IT_TicketPost | empId=41332 | query called at=17:19:41.472
2026-04-04 17:19:41.523 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=50.43
2026-04-04 17:19:41.524 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=51.25 | totalMs=51.25
2026-04-04 17:19:44.399 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:19:44.399
2026-04-04 17:19:44.410 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-04 17:19:44.414 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-04 17:19:44.418 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-04 17:19:44.419 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-04 17:19:44.421 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-04 17:19:44.427 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=5.33
2026-04-04 17:19:44.427 | step 3 | route=IT_Ticket | empId=41332 | apiMs=27.42 | totalMs=27.42
2026-04-04 17:19:44.427 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:19:44.427
2026-04-04 17:19:44.429 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-04 17:19:44.430 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-04 17:19:44.432 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-04-04 17:19:44.432 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.95 | totalMs=4.95
2026-04-04 17:27:04.526 | step 1 | route=Ticket_SPOC_Approve | empId=24368 | query called at=17:27:04.526
2026-04-04 17:27:04.571 | step 2 | route=Ticket_SPOC_Approve | empId=24368 | query=IT_TIcket_SPOCApp_Report | queryMs=43.83
2026-04-04 17:27:04.574 | step 3 | route=Ticket_SPOC_Approve | empId=24368 | apiMs=47.75 | totalMs=47.75
2026-04-04 17:27:04.910 | step 4 | route=pageRenderd | empId=24368 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:27:04.910
2026-04-04 17:27:35.406 | step 1 | route=SPOC_Entry_Save | empId=24368 | query called at=17:27:35.406
2026-04-04 17:27:35.437 | step 2 | route=SPOC_Entry_Save | empId=24368 | query=IT_Ticket_Update_SPOC | queryMs=30.68
2026-04-04 17:27:35.442 | step 3 | route=SPOC_Entry_Save | empId=24368 | apiMs=35.98 | totalMs=35.98
2026-04-04 17:27:35.445 | step 1 | route=SPOC_Entry_Save | empId=24368 | query called at=17:27:35.445
2026-04-04 17:27:35.450 | step 2 | route=SPOC_Entry_Save | empId=24368 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-04 17:27:35.451 | step 2 | route=SPOC_Entry_Save | empId=24368 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-04 17:27:35.452 | step 2 | route=SPOC_Entry_Save | empId=24368 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-04 17:27:35.453 | step 3 | route=SPOC_Entry_Save | empId=24368 | apiMs=7.50 | totalMs=7.50
2026-04-04 17:27:35.916 | step 1 | route=Ticket_SPOC_Approve | empId=24368 | query called at=17:27:35.916
2026-04-04 17:27:35.937 | step 2 | route=Ticket_SPOC_Approve | empId=24368 | query=IT_TIcket_SPOCApp_Report | queryMs=18.55
2026-04-04 17:27:35.940 | step 3 | route=Ticket_SPOC_Approve | empId=24368 | apiMs=24.33 | totalMs=24.33
2026-04-04 17:27:36.296 | step 4 | route=pageRenderd | empId=24368 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:27:36.296
2026-04-04 17:39:14.009 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 17:39:20.230 | step 1 | route=IT_Ticket | empId=1654 | query called at=17:39:20.230
2026-04-04 17:39:20.265 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=34.47
2026-04-04 17:39:20.267 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-04 17:39:20.269 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-04 17:39:20.270 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-04 17:39:20.293 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=21.89
2026-04-04 17:39:20.298 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=4.77
2026-04-04 17:39:20.298 | step 3 | route=IT_Ticket | empId=1654 | apiMs=67.69 | totalMs=67.69
2026-04-04 17:39:20.299 | step 1 | route=IT_Ticket | empId=1654 | query called at=17:39:20.299
2026-04-04 17:39:20.316 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=17.22
2026-04-04 17:39:20.318 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-04 17:39:20.319 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-04 17:39:20.319 | step 3 | route=IT_Ticket | empId=1654 | apiMs=20.50 | totalMs=20.50
2026-04-04 17:39:34.415 | step 1 | route=Ticket_Entry_SPOC_Module | empId=1654 | query called at=17:39:34.415
2026-04-04 17:39:34.553 | step 2 | route=Ticket_Entry_SPOC_Module | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=137.52
2026-04-04 17:39:34.556 | step 3 | route=Ticket_Entry_SPOC_Module | empId=1654 | apiMs=141.36 | totalMs=141.36
2026-04-04 17:39:36.669 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query called at=17:39:36.669
2026-04-04 17:39:36.682 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=12.5
2026-04-04 17:39:36.685 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=1654 | apiMs=15.91 | totalMs=15.91
2026-04-04 17:39:58.059 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:39:58.059
2026-04-04 17:39:58.069 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-04 17:39:58.074 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-04 17:39:58.078 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-04 17:39:58.081 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-04 17:39:58.083 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-04 17:39:58.085 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=1.81
2026-04-04 17:39:58.085 | step 3 | route=IT_Ticket | empId=51700 | apiMs=26.78 | totalMs=26.78
2026-04-04 17:39:58.086 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:39:58.086
2026-04-04 17:39:58.087 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-04 17:39:58.089 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-04 17:39:58.090 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-04 17:39:58.090 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.42 | totalMs=4.42
2026-04-04 17:40:02.182 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=17:40:02.182
2026-04-04 17:40:02.450 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=267.48
2026-04-04 17:40:02.451 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=268.59 | totalMs=268.59
2026-04-04 17:40:04.335 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=17:40:04.335
2026-04-04 17:40:04.350 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.73
2026-04-04 17:40:04.353 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=17.85 | totalMs=17.85
2026-04-04 17:40:09.236 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 17:40:38.541 | step 1 | route=IT_TicketPost | empId=51700 | query called at=17:40:38.541
2026-04-04 17:40:38.552 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-04 17:40:38.555 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=13.88 | totalMs=13.88
2026-04-04 17:40:38.557 | step 1 | route=IT_TicketPost | empId=51700 | query called at=17:40:38.557
2026-04-04 17:40:38.631 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=70.32
2026-04-04 17:40:38.632 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=74.88 | totalMs=74.88
2026-04-04 17:40:38.633 | step 1 | route=IT_TicketPost | empId=51700 | query called at=17:40:38.633
2026-04-04 17:40:38.634 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-04 17:40:38.635 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=2.07 | totalMs=2.07
2026-04-04 17:40:40.060 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:40:40.060
2026-04-04 17:40:40.070 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-04-04 17:40:40.072 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-04 17:40:40.074 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-04 17:40:40.075 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-04 17:40:40.077 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-04 17:40:40.079 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=2.24
2026-04-04 17:40:40.080 | step 3 | route=IT_Ticket | empId=51700 | apiMs=19.15 | totalMs=19.15
2026-04-04 17:40:40.080 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:40:40.080
2026-04-04 17:40:40.082 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-04 17:40:40.083 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-04 17:40:40.084 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-04 17:40:40.085 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.66 | totalMs=4.66
2026-04-04 17:41:38.897 | step 1 | route=IT_TicketPost | empId=1654 | query called at=17:41:38.897
2026-04-04 17:41:38.908 | step 2 | route=IT_TicketPost | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-04 17:41:38.908 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=11.27 | totalMs=11.27
2026-04-04 17:41:38.909 | step 1 | route=IT_TicketPost | empId=1654 | query called at=17:41:38.909
2026-04-04 17:41:38.932 | step 2 | route=IT_TicketPost | empId=1654 | query=IT_Ticket_Save_SPOC | queryMs=22.36
2026-04-04 17:41:38.934 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=25.17 | totalMs=25.17
2026-04-04 17:41:38.934 | step 1 | route=IT_TicketPost | empId=1654 | query called at=17:41:38.934
2026-04-04 17:41:38.936 | step 2 | route=IT_TicketPost | empId=1654 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-04 17:41:38.937 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=2.47 | totalMs=2.47
2026-04-04 17:41:40.977 | step 1 | route=IT_Ticket | empId=1654 | query called at=17:41:40.977
2026-04-04 17:41:40.987 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-04-04 17:41:40.992 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-04 17:41:40.996 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-04 17:41:40.997 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-04 17:41:40.999 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-04 17:41:41.002 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=2.7
2026-04-04 17:41:41.002 | step 3 | route=IT_Ticket | empId=1654 | apiMs=25.33 | totalMs=25.33
2026-04-04 17:41:41.002 | step 1 | route=IT_Ticket | empId=1654 | query called at=17:41:41.002
2026-04-04 17:41:41.004 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-04 17:41:41.005 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-04 17:41:41.006 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-04 17:41:41.007 | step 3 | route=IT_Ticket | empId=1654 | apiMs=4.26 | totalMs=4.26
2026-04-04 17:43:07.684 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 17:56:39.003 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=17:56:39.003
2026-04-04 17:56:39.037 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=33.21
2026-04-04 17:56:39.037 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=34.75 | totalMs=34.75
2026-04-04 17:56:39.520 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:56:39.520
2026-04-04 17:56:45.105 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=17:56:45.105
2026-04-04 17:56:45.181 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=IT_Ticket_Update_SPOC | queryMs=75.38
2026-04-04 17:56:45.184 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=79.37 | totalMs=79.37
2026-04-04 17:56:45.185 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=17:56:45.185
2026-04-04 17:56:45.223 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=37.66
2026-04-04 17:56:45.226 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.28
2026-04-04 17:56:45.228 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-04 17:56:45.228 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=43.17 | totalMs=43.17
2026-04-04 17:56:49.614 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=17:56:49.614
2026-04-04 17:56:49.641 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=26.95
2026-04-04 17:56:49.644 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=30.32 | totalMs=30.32
2026-04-04 17:56:49.966 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:56:49.966
2026-04-04 18:02:49.057 | step 5 | route=dashboard | empId=GRA0131 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 18:48:48.625 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=18:48:48.625
2026-04-04 18:48:48.672 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=45.99
2026-04-04 18:48:48.675 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=49.76 | totalMs=49.76
2026-04-04 18:48:50.390 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:48:50.390
2026-04-04 18:49:14.159 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=18:49:14.159
2026-04-04 18:49:14.277 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=117.12
2026-04-04 18:49:14.280 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=1.08
2026-04-04 18:49:14.281 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=122.30 | totalMs=122.30
2026-04-04 18:49:14.282 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=18:49:14.282
2026-04-04 18:49:14.283 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-04 18:49:14.285 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-04 18:49:14.286 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-04 18:49:14.286 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=4.39 | totalMs=4.39
2026-04-04 18:49:17.494 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=18:49:17.494
2026-04-04 18:49:17.497 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.14
2026-04-04 18:49:17.499 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-04 18:49:17.500 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-04 18:49:17.501 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=6.13 | totalMs=6.13
2026-04-04 18:49:19.594 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=18:49:19.594
2026-04-04 18:49:19.616 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.38
2026-04-04 18:49:19.616 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=22.39 | totalMs=22.39
2026-04-04 18:49:20.891 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:49:20.891
2026-04-04 20:25:56.967 | step 1 | route=Ticket_SPOC_Approve | empId=41330 | query called at=20:25:56.967
2026-04-04 20:25:57.005 | step 2 | route=Ticket_SPOC_Approve | empId=41330 | query=IT_TIcket_SPOCApp_Report | queryMs=37.15
2026-04-04 20:25:57.006 | step 3 | route=Ticket_SPOC_Approve | empId=41330 | apiMs=38.20 | totalMs=38.20
2026-04-04 20:25:57.817 | step 4 | route=pageRenderd | empId=41330 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 20:25:57.817
2026-04-04 20:26:05.124 | step 1 | route=IT_Ticket | empId=41330 | query called at=20:26:05.124
2026-04-04 20:26:05.155 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=31.26
2026-04-04 20:26:05.160 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-04 20:26:05.163 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-04 20:26:05.167 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-04 20:26:05.220 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_it_Ticket_Details | queryMs=52.64
2026-04-04 20:26:05.226 | step 2 | route=IT_Ticket | empId=41330 | query=VMS_Comp_login_proc | queryMs=5.54
2026-04-04 20:26:05.227 | step 3 | route=IT_Ticket | empId=41330 | apiMs=103.09 | totalMs=103.09
2026-04-04 20:26:05.227 | step 1 | route=IT_Ticket | empId=41330 | query called at=20:26:05.227
2026-04-04 20:26:05.264 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=36.65
2026-04-04 20:26:05.266 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-04 20:26:05.267 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-04 20:26:05.268 | step 3 | route=IT_Ticket | empId=41330 | apiMs=40.63 | totalMs=40.63
2026-04-04 20:26:09.264 | step 4 | route=pageRenderd | empId=41330 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 20:26:09.264
2026-04-04 20:26:18.073 | step 1 | route=IT_Ticket_Report | empId=41330 | query called at=20:26:18.073
2026-04-04 20:26:18.679 | step 2 | route=IT_Ticket_Report | empId=41330 | query=kpi_it_ticket_report_page_proc | queryMs=604.84
2026-04-04 20:26:18.679 | step 3 | route=IT_Ticket_Report | empId=41330 | apiMs=605.83 | totalMs=605.83
2026-04-04 20:26:19.567 | step 4 | route=pageRenderd | empId=41330 | Page=TICKET ENTRY REPORT | page fully loaded at : 20:26:19.567
2026-04-04 20:26:49.183 | step 1 | route=HW_Ticket_Report | empId=41330 | query called at=20:26:49.183
2026-04-04 20:26:49.243 | step 2 | route=HW_Ticket_Report | empId=41330 | query=hw_ticket_report_kpi_proc | queryMs=58.95
2026-04-04 20:26:49.246 | step 3 | route=HW_Ticket_Report | empId=41330 | apiMs=63.02 | totalMs=63.02
2026-04-04 20:26:50.074 | step 4 | route=pageRenderd | empId=41330 | Page=HW TICKET REPORT | page fully loaded at : 20:26:50.074
2026-04-04 21:34:35.241 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 21:34:49.296 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 22:40:23.381 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-04 22:40:32.128 | step 5 | route=dashboard | empId=GKA0132 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-05 12:19:05.597 | step 5 | route=dashboard | empId=GRlL5945 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-05 13:02:00.525 | step 1 | route=IT_Ticket | empId=36206 | query called at=13:02:00.525
2026-04-05 13:02:00.591 | step 2 | route=IT_Ticket | empId=36206 | query=KPI_IT_Ticket_Details_New | queryMs=65.59
2026-04-05 13:02:00.596 | step 2 | route=IT_Ticket | empId=36206 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-05 13:02:00.600 | step 2 | route=IT_Ticket | empId=36206 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-05 13:02:00.618 | step 2 | route=IT_Ticket | empId=36206 | query=KPI_IT_Ticket_Details_New | queryMs=15.01
2026-04-05 13:02:00.667 | step 2 | route=IT_Ticket | empId=36206 | query=Kpi_it_Ticket_Details | queryMs=48.72
2026-04-05 13:02:00.690 | step 2 | route=IT_Ticket | empId=36206 | query=VMS_Comp_login_proc | queryMs=22.48
2026-04-05 13:02:00.690 | step 3 | route=IT_Ticket | empId=36206 | apiMs=164.97 | totalMs=164.97
2026-04-05 13:02:00.690 | step 1 | route=IT_Ticket | empId=36206 | query called at=13:02:00.690
2026-04-05 13:02:00.711 | step 2 | route=IT_Ticket | empId=36206 | query=Kpi_HW_Ticket_Details | queryMs=20.49
2026-04-05 13:02:00.723 | step 2 | route=IT_Ticket | empId=36206 | query=Kpi_HW_Ticket_Details | queryMs=11.04
2026-04-05 13:02:00.734 | step 2 | route=IT_Ticket | empId=36206 | query=Kpi_HW_Ticket_Details | queryMs=10.89
2026-04-05 13:02:00.734 | step 3 | route=IT_Ticket | empId=36206 | apiMs=44.04 | totalMs=44.04
2026-04-05 16:02:38.510 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-05 16:03:05.879 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-06 06:21:34.202 | step 5 | route=dashboard | empId=GGA0910 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-06 09:03:11.037 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=09:03:11.037
2026-04-06 09:03:11.166 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=128.78
2026-04-06 09:03:11.170 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=132.92 | totalMs=132.92
2026-04-06 09:03:27.880 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:03:27.880
2026-04-06 09:14:20.009 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=09:14:20.009
2026-04-06 09:14:20.362 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=352.26
2026-04-06 09:14:20.372 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=362.66 | totalMs=362.66
2026-04-06 09:14:20.375 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=09:14:20.375
2026-04-06 09:14:20.380 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.14
2026-04-06 09:14:20.381 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-06 09:14:20.388 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.15
2026-04-06 09:14:20.388 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=13.31 | totalMs=13.31
2026-04-06 09:14:20.615 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=09:14:20.615
2026-04-06 09:14:20.648 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=32.64
2026-04-06 09:14:20.648 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=33.56 | totalMs=33.56
2026-04-06 09:14:21.119 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:14:21.119
2026-04-06 09:16:04.230 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:16:04.230
2026-04-06 09:16:04.266 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=35.45
2026-04-06 09:16:04.268 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-06 09:16:04.270 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-06 09:16:04.271 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-06 09:16:04.376 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=103.89
2026-04-06 09:16:04.387 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=11.32
2026-04-06 09:16:04.388 | step 3 | route=IT_Ticket | empId=59261 | apiMs=157.70 | totalMs=157.70
2026-04-06 09:16:04.388 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:16:04.388
2026-04-06 09:16:04.463 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=74.59
2026-04-06 09:16:04.484 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=20.55
2026-04-06 09:16:04.495 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=10.98
2026-04-06 09:16:04.496 | step 3 | route=IT_Ticket | empId=59261 | apiMs=107.63 | totalMs=107.63
2026-04-06 09:16:16.988 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=09:16:16.988
2026-04-06 09:16:17.477 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=488.24
2026-04-06 09:16:17.480 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=492.53 | totalMs=492.53
2026-04-06 09:16:18.477 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=09:16:18.477
2026-04-06 09:16:18.491 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.07
2026-04-06 09:16:18.494 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=17.01 | totalMs=17.01
2026-04-06 09:18:38.822 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:18:38.822
2026-04-06 09:18:38.869 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=46.25
2026-04-06 09:18:38.872 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=50.27 | totalMs=50.27
2026-04-06 09:18:38.875 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:18:38.875
2026-04-06 09:18:38.952 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=73.96
2026-04-06 09:18:38.954 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=78.88 | totalMs=78.88
2026-04-06 09:18:38.954 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:18:38.954
2026-04-06 09:18:38.957 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-06 09:18:38.957 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.75 | totalMs=2.75
2026-04-06 09:18:39.185 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:18:39.185
2026-04-06 09:18:39.195 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-04-06 09:18:39.197 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-04-06 09:18:39.199 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-06 09:18:39.200 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-06 09:18:39.202 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-06 09:18:39.206 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=4.19
2026-04-06 09:18:39.207 | step 3 | route=IT_Ticket | empId=59261 | apiMs=21.45 | totalMs=21.45
2026-04-06 09:18:39.207 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:18:39.207
2026-04-06 09:18:39.209 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-06 09:18:39.211 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.12
2026-04-06 09:18:39.213 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-06 09:18:39.213 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.83 | totalMs=5.83
2026-04-06 09:39:25.145 | step 1 | route=Ticket_SPOC_Approve | empId=59458 | query called at=09:39:25.145
2026-04-06 09:39:25.178 | step 2 | route=Ticket_SPOC_Approve | empId=59458 | query=IT_TIcket_SPOCApp_Report | queryMs=32.11
2026-04-06 09:39:25.178 | step 3 | route=Ticket_SPOC_Approve | empId=59458 | apiMs=33.00 | totalMs=33.00
2026-04-06 09:39:33.319 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:39:33.319
2026-04-06 09:39:33.622 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=302.86
2026-04-06 09:39:33.625 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=306.87 | totalMs=306.87
2026-04-06 09:39:33.956 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:33.956
2026-04-06 09:39:34.273 | step 4 | route=pageRenderd | empId=59458 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:34.273
2026-04-06 09:42:53.443 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:42:53.443
2026-04-06 09:42:53.475 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=30.83
2026-04-06 09:42:53.477 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-06 09:42:53.479 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-06 09:42:53.480 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-06 09:42:53.500 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=18.92
2026-04-06 09:42:53.505 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=4.9
2026-04-06 09:42:53.505 | step 3 | route=IT_Ticket | empId=21206 | apiMs=61.59 | totalMs=61.59
2026-04-06 09:42:53.506 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:42:53.506
2026-04-06 09:42:53.533 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=27.45
2026-04-06 09:42:53.537 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=2.99
2026-04-06 09:42:53.538 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-06 09:42:53.539 | step 3 | route=IT_Ticket | empId=21206 | apiMs=33.08 | totalMs=33.08
2026-04-06 09:43:07.408 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=09:43:07.408
2026-04-06 09:43:07.708 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=299.35
2026-04-06 09:43:07.711 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=302.87 | totalMs=302.87
2026-04-06 09:43:09.176 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=09:43:09.176
2026-04-06 09:43:09.191 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=14.62
2026-04-06 09:43:09.191 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=15.63 | totalMs=15.63
2026-04-06 09:43:49.151 | step 1 | route=IT_TicketPost | empId=21206 | query called at=09:43:49.151
2026-04-06 09:43:49.162 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-04-06 09:43:49.165 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=14.56 | totalMs=14.56
2026-04-06 09:43:49.168 | step 1 | route=IT_TicketPost | empId=21206 | query called at=09:43:49.168
2026-04-06 09:43:49.191 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=20.26
2026-04-06 09:43:49.194 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=25.82 | totalMs=25.82
2026-04-06 09:43:49.194 | step 1 | route=IT_TicketPost | empId=21206 | query called at=09:43:49.194
2026-04-06 09:43:49.197 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-04-06 09:43:49.197 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.78 | totalMs=2.78
2026-04-06 09:43:49.419 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:43:49.419
2026-04-06 09:43:49.430 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-04-06 09:43:49.432 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-06 09:43:49.434 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-06 09:43:49.436 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-06 09:43:49.438 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.6
2026-04-06 09:43:49.443 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=5.32
2026-04-06 09:43:49.444 | step 3 | route=IT_Ticket | empId=21206 | apiMs=24.13 | totalMs=24.13
2026-04-06 09:43:49.444 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:43:49.444
2026-04-06 09:43:49.446 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-06 09:43:49.448 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-04-06 09:43:49.450 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-06 09:43:49.450 | step 3 | route=IT_Ticket | empId=21206 | apiMs=5.71 | totalMs=5.71
2026-04-06 09:45:06.964 | step 1 | route=IT_Ticket | empId=57380 | query called at=09:45:06.964
2026-04-06 09:45:06.975 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-04-06 09:45:06.978 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=2.05
2026-04-06 09:45:06.979 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-06 09:45:06.981 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-06 09:45:06.983 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-06 09:45:06.989 | step 2 | route=IT_Ticket | empId=57380 | query=VMS_Comp_login_proc | queryMs=6.25
2026-04-06 09:45:06.990 | step 3 | route=IT_Ticket | empId=57380 | apiMs=25.96 | totalMs=25.96
2026-04-06 09:45:06.990 | step 1 | route=IT_Ticket | empId=57380 | query called at=09:45:06.990
2026-04-06 09:45:06.992 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-04-06 09:45:06.994 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-06 09:45:06.996 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-06 09:45:06.996 | step 3 | route=IT_Ticket | empId=57380 | apiMs=5.82 | totalMs=5.82
2026-04-06 09:45:20.944 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57380 | query called at=09:45:20.944
2026-04-06 09:45:21.347 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=402.96
2026-04-06 09:45:21.351 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57380 | apiMs=406.98 | totalMs=406.98
2026-04-06 09:45:24.759 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57380 | query called at=09:45:24.759
2026-04-06 09:45:24.773 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=13.76
2026-04-06 09:45:24.777 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57380 | apiMs=17.57 | totalMs=17.57
2026-04-06 09:46:32.968 | step 1 | route=IT_TicketPost | empId=57380 | query called at=09:46:32.968
2026-04-06 09:46:32.980 | step 2 | route=IT_TicketPost | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=11.48
2026-04-06 09:46:32.983 | step 3 | route=IT_TicketPost | empId=57380 | apiMs=15.00 | totalMs=15.00
2026-04-06 09:46:32.985 | step 1 | route=IT_TicketPost | empId=57380 | query called at=09:46:32.985
2026-04-06 09:46:33.061 | step 2 | route=IT_TicketPost | empId=57380 | query=IT_Ticket_Save_SPOC | queryMs=73.16
2026-04-06 09:46:33.064 | step 3 | route=IT_TicketPost | empId=57380 | apiMs=78.40 | totalMs=78.40
2026-04-06 09:46:33.064 | step 1 | route=IT_TicketPost | empId=57380 | query called at=09:46:33.064
2026-04-06 09:46:33.066 | step 2 | route=IT_TicketPost | empId=57380 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-06 09:46:33.067 | step 3 | route=IT_TicketPost | empId=57380 | apiMs=2.59 | totalMs=2.59
2026-04-06 09:46:33.290 | step 1 | route=IT_Ticket | empId=57380 | query called at=09:46:33.290
2026-04-06 09:46:33.301 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-06 09:46:33.303 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-06 09:46:33.321 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=18.18
2026-04-06 09:46:33.323 | step 2 | route=IT_Ticket | empId=57380 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-06 09:46:33.325 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-06 09:46:33.331 | step 2 | route=IT_Ticket | empId=57380 | query=VMS_Comp_login_proc | queryMs=5.73
2026-04-06 09:46:33.331 | step 3 | route=IT_Ticket | empId=57380 | apiMs=40.91 | totalMs=40.91
2026-04-06 09:46:33.332 | step 1 | route=IT_Ticket | empId=57380 | query called at=09:46:33.332
2026-04-06 09:46:33.334 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-06 09:46:33.335 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-06 09:46:33.337 | step 2 | route=IT_Ticket | empId=57380 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-06 09:46:33.337 | step 3 | route=IT_Ticket | empId=57380 | apiMs=5.49 | totalMs=5.49
2026-04-06 09:49:58.658 | step 1 | route=IT_Ticket | empId=406 | query called at=09:49:58.658
2026-04-06 09:49:58.669 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-06 09:49:58.675 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.98
2026-04-06 09:49:58.679 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-06 09:49:58.683 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-06 09:49:58.685 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-06 09:49:58.692 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=6.13
2026-04-06 09:49:58.692 | step 3 | route=IT_Ticket | empId=406 | apiMs=33.76 | totalMs=33.76
2026-04-06 09:49:58.692 | step 1 | route=IT_Ticket | empId=406 | query called at=09:49:58.692
2026-04-06 09:49:58.694 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-04-06 09:49:58.696 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-06 09:49:58.698 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-06 09:49:58.698 | step 3 | route=IT_Ticket | empId=406 | apiMs=5.71 | totalMs=5.71
2026-04-06 09:50:05.947 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=09:50:05.947
2026-04-06 09:50:06.157 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=209.56
2026-04-06 09:50:06.161 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=214.03 | totalMs=214.03
2026-04-06 09:50:09.900 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=09:50:09.900
2026-04-06 09:50:09.914 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.71
2026-04-06 09:50:09.917 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=16.75 | totalMs=16.75
2026-04-06 09:51:41.608 | step 1 | route=IT_Ticket | empId=10691 | query called at=09:51:41.608
2026-04-06 09:51:41.646 | step 2 | route=IT_Ticket | empId=10691 | query=KPI_IT_Ticket_Details_New | queryMs=37.75
2026-04-06 09:51:41.651 | step 2 | route=IT_Ticket | empId=10691 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-06 09:51:41.655 | step 2 | route=IT_Ticket | empId=10691 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-06 09:51:41.659 | step 2 | route=IT_Ticket | empId=10691 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-06 09:51:41.661 | step 2 | route=IT_Ticket | empId=10691 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-06 09:51:41.665 | step 2 | route=IT_Ticket | empId=10691 | query=VMS_Comp_login_proc | queryMs=3.44
2026-04-06 09:51:41.665 | step 3 | route=IT_Ticket | empId=10691 | apiMs=57.29 | totalMs=57.29
2026-04-06 09:51:41.666 | step 1 | route=IT_Ticket | empId=10691 | query called at=09:51:41.666
2026-04-06 09:51:41.675 | step 2 | route=IT_Ticket | empId=10691 | query=Kpi_HW_Ticket_Details | queryMs=8.7
2026-04-06 09:51:41.684 | step 2 | route=IT_Ticket | empId=10691 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-04-06 09:51:41.691 | step 2 | route=IT_Ticket | empId=10691 | query=Kpi_HW_Ticket_Details | queryMs=7.05
2026-04-06 09:51:41.691 | step 3 | route=IT_Ticket | empId=10691 | apiMs=25.45 | totalMs=25.45
2026-04-06 09:51:52.430 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:51:52.430
2026-04-06 09:51:52.530 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=99.17
2026-04-06 09:51:52.533 | step 3 | route=IT_TicketPost | empId=406 | apiMs=102.87 | totalMs=102.87
2026-04-06 09:51:52.536 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:51:52.536
2026-04-06 09:51:52.867 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=328.82
2026-04-06 09:51:52.871 | step 3 | route=IT_TicketPost | empId=406 | apiMs=335.77 | totalMs=335.77
2026-04-06 09:51:52.872 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:51:52.872
2026-04-06 09:51:52.874 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.99
2026-04-06 09:51:52.875 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.97 | totalMs=2.97
2026-04-06 09:51:52.875 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:51:52.875
2026-04-06 09:51:52.881 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.48
2026-04-06 09:51:52.882 | step 3 | route=IT_TicketPost | empId=406 | apiMs=6.25 | totalMs=6.25
2026-04-06 09:51:54.522 | step 1 | route=IT_Ticket | empId=406 | query called at=09:51:54.522
2026-04-06 09:51:54.548 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=25.64
2026-04-06 09:51:54.576 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=27.3
2026-04-06 09:51:54.607 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=30.79
2026-04-06 09:51:54.619 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-04-06 09:51:54.633 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=13.87
2026-04-06 09:51:54.648 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=14.86
2026-04-06 09:51:54.649 | step 3 | route=IT_Ticket | empId=406 | apiMs=126.50 | totalMs=126.50
2026-04-06 09:51:54.649 | step 1 | route=IT_Ticket | empId=406 | query called at=09:51:54.649
2026-04-06 09:51:54.664 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=14.26
2026-04-06 09:51:54.678 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=13.84
2026-04-06 09:51:54.681 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=2.15
2026-04-06 09:51:54.681 | step 3 | route=IT_Ticket | empId=406 | apiMs=31.72 | totalMs=31.72
2026-04-06 09:52:12.723 | step 1 | route=IT_Ticket | empId=10691 | query called at=09:52:12.723
2026-04-06 09:52:12.734 | step 2 | route=IT_Ticket | empId=10691 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-06 09:52:12.736 | step 2 | route=IT_Ticket | empId=10691 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-06 09:52:12.738 | step 2 | route=IT_Ticket | empId=10691 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-06 09:52:12.739 | step 2 | route=IT_Ticket | empId=10691 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-06 09:52:12.741 | step 2 | route=IT_Ticket | empId=10691 | query=Kpi_it_Ticket_Details | queryMs=1.61
2026-04-06 09:52:12.744 | step 2 | route=IT_Ticket | empId=10691 | query=VMS_Comp_login_proc | queryMs=2.07
2026-04-06 09:52:12.744 | step 3 | route=IT_Ticket | empId=10691 | apiMs=20.84 | totalMs=20.84
2026-04-06 09:52:12.745 | step 1 | route=IT_Ticket | empId=10691 | query called at=09:52:12.745
2026-04-06 09:52:12.746 | step 2 | route=IT_Ticket | empId=10691 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-06 09:52:12.748 | step 2 | route=IT_Ticket | empId=10691 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-06 09:52:12.750 | step 2 | route=IT_Ticket | empId=10691 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-06 09:52:12.750 | step 3 | route=IT_Ticket | empId=10691 | apiMs=5.40 | totalMs=5.40
2026-04-06 09:52:47.480 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10691 | query called at=09:52:47.480
2026-04-06 09:52:47.673 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10691 | query=KPI_IT_Ticket_Details_New | queryMs=192.64
2026-04-06 09:52:47.674 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10691 | apiMs=193.72 | totalMs=193.72
2026-04-06 09:52:51.975 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10691 | query called at=09:52:51.975
2026-04-06 09:52:51.985 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10691 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-04-06 09:52:51.986 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10691 | apiMs=10.32 | totalMs=10.32
2026-04-06 09:53:17.095 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:53:17.095
2026-04-06 09:53:17.158 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=62.2
2026-04-06 09:53:17.161 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=66.04 | totalMs=66.04
2026-04-06 09:53:17.696 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:53:17.696
2026-04-06 09:53:35.122 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:53:35.122
2026-04-06 09:53:35.169 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=46.41
2026-04-06 09:53:35.290 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=94.13
2026-04-06 09:53:35.339 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=15.15
2026-04-06 09:53:35.360 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=237.72 | totalMs=237.72
2026-04-06 09:53:35.360 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:53:35.360
2026-04-06 09:53:35.377 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.97
2026-04-06 09:53:35.393 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.88
2026-04-06 09:53:35.402 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.56
2026-04-06 09:53:35.402 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=41.80 | totalMs=41.80
2026-04-06 09:53:35.403 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:53:35.403
2026-04-06 09:53:35.410 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.94
2026-04-06 09:53:35.412 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-04-06 09:53:35.414 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-06 09:53:35.414 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=11.65 | totalMs=11.65
2026-04-06 09:53:37.052 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:53:37.052
2026-04-06 09:53:37.060 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.18
2026-04-06 09:53:37.069 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.64
2026-04-06 09:53:37.078 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.28
2026-04-06 09:53:37.078 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=25.96 | totalMs=25.96
2026-04-06 09:53:38.331 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:53:38.331
2026-04-06 09:53:38.366 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=34.37
2026-04-06 09:53:38.366 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=35.24 | totalMs=35.24
2026-04-06 09:53:38.786 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:53:38.786
2026-04-06 09:54:25.001 | step 5 | route=dashboard | empId=GUM0006 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-06 09:56:28.675 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=09:56:28.675
2026-04-06 09:56:28.981 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=305.92
2026-04-06 09:56:28.985 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=309.61 | totalMs=309.61
2026-04-06 09:56:33.587 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=09:56:33.587
2026-04-06 09:56:33.612 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=23.91
2026-04-06 09:56:33.612 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=24.84 | totalMs=24.84
2026-04-06 09:56:34.852 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=09:56:34.852
2026-04-06 09:56:34.863 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-06 09:56:34.863 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=11.39 | totalMs=11.39
2026-04-06 09:56:37.672 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:56:37.672
2026-04-06 09:57:34.918 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=09:57:34.918
2026-04-06 09:57:34.932 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=13.74
2026-04-06 09:57:34.934 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=16.42 | totalMs=16.42
2026-04-06 09:57:34.934 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=09:57:34.934
2026-04-06 09:57:34.936 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-06 09:57:34.938 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-06 09:57:34.939 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-06 09:57:34.940 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=5.29 | totalMs=5.29
2026-04-06 09:57:35.184 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=09:57:35.184
2026-04-06 09:57:35.208 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=24.08
2026-04-06 09:57:35.209 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=25.02 | totalMs=25.02
2026-04-06 09:57:35.765 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:57:35.765
2026-04-06 09:57:53.389 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:57:53.389
2026-04-06 09:57:53.400 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-04-06 09:57:53.404 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-06 09:57:53.409 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-06 09:57:53.410 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-06 09:57:53.423 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=12.76
2026-04-06 09:57:53.425 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=1.41
2026-04-06 09:57:53.425 | step 3 | route=IT_Ticket | empId=39370 | apiMs=36.47 | totalMs=36.47
2026-04-06 09:57:53.426 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:57:53.426
2026-04-06 09:57:53.436 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=9.81
2026-04-06 09:57:53.437 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-06 09:57:53.439 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-06 09:57:53.439 | step 3 | route=IT_Ticket | empId=39370 | apiMs=13.25 | totalMs=13.25
2026-04-06 09:58:00.106 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=09:58:00.106
2026-04-06 09:58:00.418 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=309.05
2026-04-06 09:58:00.421 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=315.58 | totalMs=315.58
2026-04-06 09:58:01.824 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=09:58:01.824
2026-04-06 09:58:01.841 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=16.56
2026-04-06 09:58:01.841 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=17.58 | totalMs=17.58
2026-04-06 09:58:19.877 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:58:19.877
2026-04-06 09:58:19.888 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-06 09:58:19.889 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=11.14 | totalMs=11.14
2026-04-06 09:58:19.889 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:58:19.889
2026-04-06 09:58:19.917 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=27.59
2026-04-06 09:58:19.919 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=29.64 | totalMs=29.64
2026-04-06 09:58:19.919 | step 1 | route=IT_TicketPost | empId=39370 | query called at=09:58:19.919
2026-04-06 09:58:19.921 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-06 09:58:19.921 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.05 | totalMs=2.05
2026-04-06 09:58:20.497 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:58:20.497
2026-04-06 09:58:20.509 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.38
2026-04-06 09:58:20.511 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-06 09:58:20.512 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-06 09:58:20.513 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-06 09:58:20.515 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-06 09:58:20.517 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=2.09
2026-04-06 09:58:20.518 | step 3 | route=IT_Ticket | empId=39370 | apiMs=20.73 | totalMs=20.73
2026-04-06 09:58:20.518 | step 1 | route=IT_Ticket | empId=39370 | query called at=09:58:20.518
2026-04-06 09:58:20.520 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-06 09:58:20.521 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-06 09:58:20.522 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 09:58:20.523 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.54 | totalMs=4.54
2026-04-06 09:59:31.116 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=09:59:31.116
2026-04-06 09:59:31.140 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=23.65
2026-04-06 09:59:31.143 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=27.62 | totalMs=27.62
2026-04-06 09:59:32.523 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:32.523
2026-04-06 09:59:36.148 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=09:59:36.148
2026-04-06 09:59:36.175 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=26.42
2026-04-06 09:59:36.179 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=31.44 | totalMs=31.44
2026-04-06 09:59:36.182 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=09:59:36.182
2026-04-06 09:59:36.186 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-06 09:59:36.187 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-06 09:59:36.188 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-04-06 09:59:36.188 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=6.34 | totalMs=6.34
2026-04-06 09:59:36.450 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=09:59:36.450
2026-04-06 09:59:36.473 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=22
2026-04-06 09:59:36.473 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=22.90 | totalMs=22.90
2026-04-06 09:59:38.461 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:38.461
2026-04-06 10:00:53.353 | step 1 | route=IT_Ticket | empId=46282 | query called at=10:00:53.353
2026-04-06 10:00:53.364 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-06 10:00:53.368 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-06 10:00:53.376 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=4.74
2026-04-06 10:00:53.384 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=5.71
2026-04-06 10:00:53.393 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=8.14
2026-04-06 10:00:53.402 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=8.81
2026-04-06 10:00:53.402 | step 3 | route=IT_Ticket | empId=46282 | apiMs=49.77 | totalMs=49.77
2026-04-06 10:00:53.403 | step 1 | route=IT_Ticket | empId=46282 | query called at=10:00:53.403
2026-04-06 10:00:53.404 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-06 10:00:53.406 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-06 10:00:53.407 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-06 10:00:53.407 | step 3 | route=IT_Ticket | empId=46282 | apiMs=4.34 | totalMs=4.34
2026-04-06 10:01:19.209 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46282 | query called at=10:01:19.209
2026-04-06 10:01:19.384 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=174.2
2026-04-06 10:01:19.384 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46282 | apiMs=175.29 | totalMs=175.29
2026-04-06 10:01:28.025 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query called at=10:01:28.025
2026-04-06 10:01:28.037 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=10.72
2026-04-06 10:01:28.039 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46282 | apiMs=13.89 | totalMs=13.89
2026-04-06 10:03:40.006 | step 1 | route=IT_TicketPost | empId=46282 | query called at=10:03:40.006
2026-04-06 10:03:40.016 | step 2 | route=IT_TicketPost | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-04-06 10:03:40.016 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=10.50 | totalMs=10.50
2026-04-06 10:03:40.017 | step 1 | route=IT_TicketPost | empId=46282 | query called at=10:03:40.017
2026-04-06 10:03:40.069 | step 2 | route=IT_TicketPost | empId=46282 | query=IT_Ticket_Save_SPOC | queryMs=51.98
2026-04-06 10:03:40.071 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=53.94 | totalMs=53.94
2026-04-06 10:03:40.071 | step 1 | route=IT_TicketPost | empId=46282 | query called at=10:03:40.071
2026-04-06 10:03:40.073 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-06 10:03:40.073 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=2.09 | totalMs=2.09
2026-04-06 10:03:48.515 | step 1 | route=IT_Ticket | empId=46282 | query called at=10:03:48.515
2026-04-06 10:03:48.526 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-04-06 10:03:48.529 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-04-06 10:03:48.530 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-06 10:03:48.532 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-06 10:03:48.533 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-06 10:03:48.536 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=2.39
2026-04-06 10:03:48.536 | step 3 | route=IT_Ticket | empId=46282 | apiMs=21.12 | totalMs=21.12
2026-04-06 10:03:48.537 | step 1 | route=IT_Ticket | empId=46282 | query called at=10:03:48.537
2026-04-06 10:03:48.539 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-06 10:03:48.540 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-06 10:03:48.542 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-06 10:03:48.542 | step 3 | route=IT_Ticket | empId=46282 | apiMs=5.39 | totalMs=5.39
2026-04-06 10:11:36.685 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:11:36.685
2026-04-06 10:11:36.727 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=41.46
2026-04-06 10:11:36.728 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=42.65 | totalMs=42.65
2026-04-06 10:11:37.478 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:11:37.478
2026-04-06 10:24:48.335 | step 5 | route=dashboard | empId=GST0009 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-06 10:30:11.707 | step 1 | route=HW_Ticket_Report | empId=26677 | query called at=10:30:11.707
2026-04-06 10:30:11.741 | step 2 | route=HW_Ticket_Report | empId=26677 | query=hw_ticket_report_kpi_proc | queryMs=33.26
2026-04-06 10:30:11.744 | step 3 | route=HW_Ticket_Report | empId=26677 | apiMs=36.94 | totalMs=36.94
2026-04-06 10:30:12.155 | step 4 | route=pageRenderd | empId=26677 | Page=HW TICKET REPORT | page fully loaded at : 10:30:12.155
2026-04-06 10:30:15.214 | step 1 | route=IT_Ticket | empId=26677 | query called at=10:30:15.214
2026-04-06 10:30:15.245 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=30.21
2026-04-06 10:30:15.252 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=3.43
2026-04-06 10:30:15.262 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=6.43
2026-04-06 10:30:15.266 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-06 10:30:15.283 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_it_Ticket_Details | queryMs=16.38
2026-04-06 10:30:15.299 | step 2 | route=IT_Ticket | empId=26677 | query=VMS_Comp_login_proc | queryMs=15.9
2026-04-06 10:30:15.300 | step 3 | route=IT_Ticket | empId=26677 | apiMs=86.17 | totalMs=86.17
2026-04-06 10:30:15.300 | step 1 | route=IT_Ticket | empId=26677 | query called at=10:30:15.300
2026-04-06 10:30:15.337 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=35.7
2026-04-06 10:30:15.338 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-06 10:30:15.339 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-04-06 10:30:15.340 | step 3 | route=IT_Ticket | empId=26677 | apiMs=39.11 | totalMs=39.11
2026-04-06 10:30:24.044 | step 1 | route=HW_TicketFun | empId= | query called at=10:30:24.044
2026-04-06 10:30:24.056 | step 2 | route=HW_TicketFun | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=11.73
2026-04-06 10:30:24.057 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.85 | totalMs=12.85
2026-04-06 10:30:42.079 | step 1 | route=HW_TicketPost | empId=26677 | query called at=10:30:42.079
2026-04-06 10:30:42.126 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=47.15
2026-04-06 10:30:42.130 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=50.96 | totalMs=50.96
2026-04-06 10:30:42.133 | step 1 | route=HW_TicketPost | empId=26677 | query called at=10:30:42.133
2026-04-06 10:30:42.169 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.8
2026-04-06 10:30:42.170 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=36.99 | totalMs=36.99
2026-04-06 10:30:42.170 | step 1 | route=HW_TicketPost | empId=26677 | query called at=10:30:42.170
2026-04-06 10:30:42.178 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=6.89
2026-04-06 10:30:42.178 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=7.87 | totalMs=7.87
2026-04-06 10:30:42.179 | step 1 | route=HW_TicketPost | empId=26677 | query called at=10:30:42.179
2026-04-06 10:30:42.284 | step 2 | route=HW_TicketPost | empId=26677 | query=hw_ticket_save_proc_kpi | queryMs=105.46
2026-04-06 10:30:42.297 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=118.29 | totalMs=118.29
2026-04-06 10:30:43.872 | step 1 | route=IT_Ticket | empId=26677 | query called at=10:30:43.872
2026-04-06 10:30:43.889 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=16.65
2026-04-06 10:30:43.897 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=7.74
2026-04-06 10:30:43.905 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-04-06 10:30:43.914 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-04-06 10:30:43.922 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_it_Ticket_Details | queryMs=7.68
2026-04-06 10:30:43.931 | step 2 | route=IT_Ticket | empId=26677 | query=VMS_Comp_login_proc | queryMs=8.69
2026-04-06 10:30:43.932 | step 3 | route=IT_Ticket | empId=26677 | apiMs=60.09 | totalMs=60.09
2026-04-06 10:30:43.932 | step 1 | route=IT_Ticket | empId=26677 | query called at=10:30:43.932
2026-04-06 10:30:43.939 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=6.84
2026-04-06 10:30:43.948 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-04-06 10:30:43.956 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-04-06 10:30:43.957 | step 3 | route=IT_Ticket | empId=26677 | apiMs=24.23 | totalMs=24.23
2026-04-06 10:30:52.942 | step 1 | route=HW_TicketFun | empId= | query called at=10:30:52.942
2026-04-06 10:30:52.952 | step 2 | route=HW_TicketFun | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=9.69
2026-04-06 10:30:52.956 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.98 | totalMs=13.98
2026-04-06 10:31:26.111 | step 1 | route=HW_TicketPost | empId=26677 | query called at=10:31:26.111
2026-04-06 10:31:26.140 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=28.56
2026-04-06 10:31:26.144 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=32.53 | totalMs=32.53
2026-04-06 10:31:26.147 | step 1 | route=HW_TicketPost | empId=26677 | query called at=10:31:26.147
2026-04-06 10:31:26.151 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-06 10:31:26.152 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=5.09 | totalMs=5.09
2026-04-06 10:31:26.152 | step 1 | route=HW_TicketPost | empId=26677 | query called at=10:31:26.152
2026-04-06 10:31:26.154 | step 2 | route=HW_TicketPost | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-06 10:31:26.154 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=1.74 | totalMs=1.74
2026-04-06 10:31:26.155 | step 1 | route=HW_TicketPost | empId=26677 | query called at=10:31:26.155
2026-04-06 10:31:26.159 | step 2 | route=HW_TicketPost | empId=26677 | query=hw_ticket_save_proc_kpi | queryMs=3.42
2026-04-06 10:31:26.160 | step 3 | route=HW_TicketPost | empId=26677 | apiMs=5.71 | totalMs=5.71
2026-04-06 10:31:27.641 | step 1 | route=IT_Ticket | empId=26677 | query called at=10:31:27.641
2026-04-06 10:31:27.652 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-06 10:31:27.654 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-06 10:31:27.655 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-06 10:31:27.656 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-06 10:31:27.658 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-06 10:31:27.660 | step 2 | route=IT_Ticket | empId=26677 | query=VMS_Comp_login_proc | queryMs=1.85
2026-04-06 10:31:27.660 | step 3 | route=IT_Ticket | empId=26677 | apiMs=18.92 | totalMs=18.92
2026-04-06 10:31:27.661 | step 1 | route=IT_Ticket | empId=26677 | query called at=10:31:27.661
2026-04-06 10:31:27.662 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 10:31:27.663 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-06 10:31:27.665 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-06 10:31:27.665 | step 3 | route=IT_Ticket | empId=26677 | apiMs=4.07 | totalMs=4.07
2026-04-06 10:42:26.727 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:42:26.727
2026-04-06 10:42:26.751 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=23.68
2026-04-06 10:42:26.755 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-06 10:42:26.759 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-06 10:42:26.763 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=2.21
2026-04-06 10:42:26.777 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=13.45
2026-04-06 10:42:26.780 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=2.89
2026-04-06 10:42:26.781 | step 3 | route=IT_Ticket | empId=61023 | apiMs=54.01 | totalMs=54.01
2026-04-06 10:42:26.781 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:42:26.781
2026-04-06 10:42:26.792 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=10.54
2026-04-06 10:42:26.793 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-06 10:42:26.794 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-06 10:42:26.795 | step 3 | route=IT_Ticket | empId=61023 | apiMs=13.44 | totalMs=13.44
2026-04-06 10:42:37.910 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61023 | query called at=10:42:37.910
2026-04-06 10:42:38.263 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=352.52
2026-04-06 10:42:38.266 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61023 | apiMs=356.33 | totalMs=356.33
2026-04-06 10:42:42.758 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=10:42:42.758
2026-04-06 10:42:42.771 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=12.55
2026-04-06 10:42:42.774 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=16.22 | totalMs=16.22
2026-04-06 10:43:47.274 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:43:47.274
2026-04-06 10:43:47.285 | step 2 | route=IT_TicketPost | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-04-06 10:43:47.286 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=11.78 | totalMs=11.78
2026-04-06 10:43:47.286 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:43:47.286
2026-04-06 10:43:47.321 | step 2 | route=IT_TicketPost | empId=61023 | query=IT_Ticket_Save_SPOC | queryMs=34.18
2026-04-06 10:43:47.323 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=36.84 | totalMs=36.84
2026-04-06 10:43:47.323 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:43:47.323
2026-04-06 10:43:47.326 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-06 10:43:47.326 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=2.53 | totalMs=2.53
2026-04-06 10:43:47.326 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:43:47.326
2026-04-06 10:43:47.328 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-06 10:43:47.328 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=1.60 | totalMs=1.60
2026-04-06 10:43:47.625 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:43:47.625
2026-04-06 10:43:47.636 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-06 10:43:47.638 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-06 10:43:47.639 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-06 10:43:47.640 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-06 10:43:47.642 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-06 10:43:47.648 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=5.18
2026-04-06 10:43:47.648 | step 3 | route=IT_Ticket | empId=61023 | apiMs=22.55 | totalMs=22.55
2026-04-06 10:43:47.649 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:43:47.649
2026-04-06 10:43:47.650 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-06 10:43:47.652 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-06 10:43:47.653 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-06 10:43:47.653 | step 3 | route=IT_Ticket | empId=61023 | apiMs=4.76 | totalMs=4.76
2026-04-06 10:45:10.645 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=10:45:10.645
2026-04-06 10:45:10.679 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=33.61
2026-04-06 10:45:10.680 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=34.79 | totalMs=34.79
2026-04-06 10:45:14.563 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:14.563
2026-04-06 10:45:18.986 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=10:45:18.986
2026-04-06 10:45:19.039 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=IT_Ticket_Update_SPOC | queryMs=49.29
2026-04-06 10:45:19.044 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=58.17 | totalMs=58.17
2026-04-06 10:45:19.048 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=10:45:19.048
2026-04-06 10:45:19.050 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-06 10:45:19.052 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-06 10:45:19.053 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-06 10:45:19.053 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=5.00 | totalMs=5.00
2026-04-06 10:45:19.369 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=10:45:19.369
2026-04-06 10:45:19.384 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=14.13
2026-04-06 10:45:19.384 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=14.98 | totalMs=14.98
2026-04-06 10:45:19.980 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:19.980
2026-04-06 10:52:32.559 | step 1 | route=IT_Ticket | empId=7134 | query called at=10:52:32.559
2026-04-06 10:52:32.592 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=33.03
2026-04-06 10:52:32.597 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-06 10:52:32.601 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-06 10:52:32.604 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-06 10:52:32.627 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_it_Ticket_Details | queryMs=22.26
2026-04-06 10:52:32.632 | step 2 | route=IT_Ticket | empId=7134 | query=VMS_Comp_login_proc | queryMs=4.7
2026-04-06 10:52:32.632 | step 3 | route=IT_Ticket | empId=7134 | apiMs=73.58 | totalMs=73.58
2026-04-06 10:52:32.633 | step 1 | route=IT_Ticket | empId=7134 | query called at=10:52:32.633
2026-04-06 10:52:32.650 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=17.05
2026-04-06 10:52:32.651 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-06 10:52:32.653 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-06 10:52:32.653 | step 3 | route=IT_Ticket | empId=7134 | apiMs=20.36 | totalMs=20.36
2026-04-06 10:53:22.812 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7134 | query called at=10:53:22.812
2026-04-06 10:53:22.903 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=89.7
2026-04-06 10:53:22.906 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7134 | apiMs=93.47 | totalMs=93.47
2026-04-06 10:54:06.611 | step 1 | route=IT_Ticket_Report | empId=41332 | query called at=10:54:06.611
2026-04-06 10:54:07.969 | step 2 | route=IT_Ticket_Report | empId=41332 | query=kpi_it_ticket_report_page_proc | queryMs=1357.25
2026-04-06 10:54:07.969 | step 3 | route=IT_Ticket_Report | empId=41332 | apiMs=1,358.36 | totalMs=1,358.36
2026-04-06 10:54:13.126 | step 4 | route=pageRenderd | empId=41332 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:54:13.126
2026-04-06 10:54:46.078 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=7134 | query called at=10:54:46.078
2026-04-06 10:54:46.555 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=476.73
2026-04-06 10:54:46.556 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=7134 | apiMs=477.99 | totalMs=477.99
2026-04-06 10:56:35.833 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7134 | query called at=10:56:35.833
2026-04-06 10:56:35.844 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-06 10:56:35.846 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7134 | apiMs=13.51 | totalMs=13.51
2026-04-06 11:06:44.424 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:06:44.424
2026-04-06 11:06:44.515 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=90.68
2026-04-06 11:06:44.518 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=94.36 | totalMs=94.36
2026-04-06 11:06:45.156 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:06:45.156
2026-04-06 11:06:48.474 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:06:48.474
2026-04-06 11:06:48.505 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=30.52
2026-04-06 11:06:48.509 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=34.66 | totalMs=34.66
2026-04-06 11:06:48.509 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:06:48.509
2026-04-06 11:06:48.513 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.16
2026-04-06 11:06:48.514 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-06 11:06:48.517 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.35
2026-04-06 11:06:48.517 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=8.06 | totalMs=8.06
2026-04-06 11:06:51.035 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:06:51.035
2026-04-06 11:06:51.058 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.83
2026-04-06 11:06:51.061 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=25.49 | totalMs=25.49
2026-04-06 11:06:51.605 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:06:51.605
2026-04-06 11:06:54.965 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:06:54.965
2026-04-06 11:06:54.978 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.29
2026-04-06 11:06:54.982 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=17.68 | totalMs=17.68
2026-04-06 11:06:54.983 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:06:54.983
2026-04-06 11:06:54.985 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-06 11:06:54.987 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-06 11:06:54.988 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-06 11:06:54.988 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.48 | totalMs=5.48
2026-04-06 11:06:57.312 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:06:57.312
2026-04-06 11:06:57.385 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=70.76
2026-04-06 11:06:57.388 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=76.32 | totalMs=76.32
2026-04-06 11:06:57.906 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:06:57.906
2026-04-06 11:07:09.883 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:07:09.883
2026-04-06 11:07:09.921 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=37.33
2026-04-06 11:07:09.922 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-06 11:07:09.924 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-06 11:07:09.925 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-06 11:07:09.952 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=25.99
2026-04-06 11:07:09.957 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=4.61
2026-04-06 11:07:09.957 | step 3 | route=IT_Ticket | empId=49380 | apiMs=74.13 | totalMs=74.13
2026-04-06 11:07:09.957 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:07:09.957
2026-04-06 11:07:09.979 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=21.45
2026-04-06 11:07:09.982 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=2.27
2026-04-06 11:07:09.984 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-04-06 11:07:09.984 | step 3 | route=IT_Ticket | empId=49380 | apiMs=26.89 | totalMs=26.89
2026-04-06 11:07:19.466 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49380 | query called at=11:07:19.466
2026-04-06 11:07:19.900 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=433.76
2026-04-06 11:07:19.900 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49380 | apiMs=434.69 | totalMs=434.69
2026-04-06 11:07:28.484 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49380 | query called at=11:07:28.484
2026-04-06 11:07:28.545 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=59.81
2026-04-06 11:07:28.545 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49380 | apiMs=60.87 | totalMs=60.87
2026-04-06 11:10:13.620 | step 1 | route=IT_Ticket_Report | empId=49380 | query called at=11:10:13.620
2026-04-06 11:10:13.896 | step 2 | route=IT_Ticket_Report | empId=49380 | query=kpi_it_ticket_report_page_proc | queryMs=275.64
2026-04-06 11:10:13.896 | step 3 | route=IT_Ticket_Report | empId=49380 | apiMs=276.76 | totalMs=276.76
2026-04-06 11:10:15.393 | step 4 | route=pageRenderd | empId=49380 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:10:15.393
2026-04-06 11:10:33.072 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:10:33.072
2026-04-06 11:10:33.083 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-04-06 11:10:33.085 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-04-06 11:10:33.086 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-06 11:10:33.088 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-06 11:10:33.089 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-06 11:10:33.095 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=5.43
2026-04-06 11:10:33.096 | step 3 | route=IT_Ticket | empId=49380 | apiMs=24.04 | totalMs=24.04
2026-04-06 11:10:33.096 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:10:33.096
2026-04-06 11:10:33.098 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-06 11:10:33.100 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-06 11:10:33.101 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-06 11:10:33.101 | step 3 | route=IT_Ticket | empId=49380 | apiMs=5.31 | totalMs=5.31
2026-04-06 11:10:39.727 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49380 | query called at=11:10:39.727
2026-04-06 11:10:40.162 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=434.26
2026-04-06 11:10:40.162 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49380 | apiMs=435.49 | totalMs=435.49
2026-04-06 11:10:41.164 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49380 | query called at=11:10:41.164
2026-04-06 11:10:41.174 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-06 11:10:41.175 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49380 | apiMs=11.05 | totalMs=11.05
2026-04-06 11:11:30.271 | step 1 | route=IT_TicketPost | empId=49380 | query called at=11:11:30.271
2026-04-06 11:11:30.282 | step 2 | route=IT_TicketPost | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=11.24
2026-04-06 11:11:30.285 | step 3 | route=IT_TicketPost | empId=49380 | apiMs=14.57 | totalMs=14.57
2026-04-06 11:11:30.299 | step 1 | route=IT_TicketPost | empId=49380 | query called at=11:11:30.299
2026-04-06 11:11:30.347 | step 2 | route=IT_TicketPost | empId=49380 | query=IT_Ticket_Save_SPOC | queryMs=47.32
2026-04-06 11:11:30.349 | step 3 | route=IT_TicketPost | empId=49380 | apiMs=49.88 | totalMs=49.88
2026-04-06 11:11:30.349 | step 1 | route=IT_TicketPost | empId=49380 | query called at=11:11:30.349
2026-04-06 11:11:30.351 | step 2 | route=IT_TicketPost | empId=49380 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-06 11:11:30.352 | step 3 | route=IT_TicketPost | empId=49380 | apiMs=2.27 | totalMs=2.27
2026-04-06 11:11:30.352 | step 1 | route=IT_TicketPost | empId=49380 | query called at=11:11:30.352
2026-04-06 11:11:30.354 | step 2 | route=IT_TicketPost | empId=49380 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-06 11:11:30.354 | step 3 | route=IT_TicketPost | empId=49380 | apiMs=1.78 | totalMs=1.78
2026-04-06 11:11:30.668 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:11:30.668
2026-04-06 11:11:30.678 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-06 11:11:30.680 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-06 11:11:30.682 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-06 11:11:30.683 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-06 11:11:30.685 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-06 11:11:30.690 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=4.62
2026-04-06 11:11:30.690 | step 3 | route=IT_Ticket | empId=49380 | apiMs=22.21 | totalMs=22.21
2026-04-06 11:11:30.691 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:11:30.691
2026-04-06 11:11:30.692 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-06 11:11:30.694 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-06 11:11:30.695 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-06 11:11:30.695 | step 3 | route=IT_Ticket | empId=49380 | apiMs=4.67 | totalMs=4.67
2026-04-06 11:18:07.146 | step 1 | route=IT_Ticket | empId=38058 | query called at=11:18:07.146
2026-04-06 11:18:07.157 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-06 11:18:07.159 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-06 11:18:07.160 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-06 11:18:07.161 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-06 11:18:07.163 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-06 11:18:07.168 | step 2 | route=IT_Ticket | empId=38058 | query=VMS_Comp_login_proc | queryMs=5.13
2026-04-06 11:18:07.169 | step 3 | route=IT_Ticket | empId=38058 | apiMs=22.68 | totalMs=22.68
2026-04-06 11:18:07.169 | step 1 | route=IT_Ticket | empId=38058 | query called at=11:18:07.169
2026-04-06 11:18:07.171 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-06 11:18:07.172 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 11:18:07.174 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-06 11:18:07.174 | step 3 | route=IT_Ticket | empId=38058 | apiMs=5.11 | totalMs=5.11
2026-04-06 11:18:16.280 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38058 | query called at=11:18:16.280
2026-04-06 11:18:16.588 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=307.39
2026-04-06 11:18:16.592 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38058 | apiMs=311.28 | totalMs=311.28
2026-04-06 11:18:18.298 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38058 | query called at=11:18:18.298
2026-04-06 11:18:18.320 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=21.33
2026-04-06 11:18:18.324 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38058 | apiMs=25.46 | totalMs=25.46
2026-04-06 11:18:54.998 | step 1 | route=IT_TicketPost | empId=38058 | query called at=11:18:54.998
2026-04-06 11:18:55.010 | step 2 | route=IT_TicketPost | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-04-06 11:18:55.010 | step 3 | route=IT_TicketPost | empId=38058 | apiMs=12.44 | totalMs=12.44
2026-04-06 11:18:55.011 | step 1 | route=IT_TicketPost | empId=38058 | query called at=11:18:55.011
2026-04-06 11:18:55.040 | step 2 | route=IT_TicketPost | empId=38058 | query=IT_Ticket_Save_SPOC | queryMs=28.37
2026-04-06 11:18:55.042 | step 3 | route=IT_TicketPost | empId=38058 | apiMs=30.55 | totalMs=30.55
2026-04-06 11:18:55.042 | step 1 | route=IT_TicketPost | empId=38058 | query called at=11:18:55.042
2026-04-06 11:18:55.044 | step 2 | route=IT_TicketPost | empId=38058 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-06 11:18:55.045 | step 3 | route=IT_TicketPost | empId=38058 | apiMs=2.56 | totalMs=2.56
2026-04-06 11:18:55.045 | step 1 | route=IT_TicketPost | empId=38058 | query called at=11:18:55.045
2026-04-06 11:18:55.047 | step 2 | route=IT_TicketPost | empId=38058 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-06 11:18:55.047 | step 3 | route=IT_TicketPost | empId=38058 | apiMs=1.72 | totalMs=1.72
2026-04-06 11:18:57.807 | step 1 | route=IT_Ticket | empId=38058 | query called at=11:18:57.807
2026-04-06 11:18:57.817 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-06 11:18:57.819 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-06 11:18:57.820 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-06 11:18:57.822 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-06 11:18:57.823 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-06 11:18:57.829 | step 2 | route=IT_Ticket | empId=38058 | query=VMS_Comp_login_proc | queryMs=5.36
2026-04-06 11:18:57.829 | step 3 | route=IT_Ticket | empId=38058 | apiMs=22.86 | totalMs=22.86
2026-04-06 11:18:57.830 | step 1 | route=IT_Ticket | empId=38058 | query called at=11:18:57.830
2026-04-06 11:18:57.832 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-06 11:18:57.833 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 11:18:57.834 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 11:18:57.835 | step 3 | route=IT_Ticket | empId=38058 | apiMs=4.63 | totalMs=4.63
2026-04-06 11:19:08.905 | step 1 | route=DesignerTicket | empId=62436 | query called at=11:19:08.905
2026-04-06 11:19:08.921 | step 2 | route=DesignerTicket | empId=62436 | query=Kpi_HW_Ticket_Details | queryMs=15.11
2026-04-06 11:19:08.921 | step 3 | route=DesignerTicket | empId=62436 | apiMs=16.05 | totalMs=16.05
2026-04-06 11:19:08.922 | step 1 | route=DesignerTicket | empId=62436 | query called at=11:19:08.922
2026-04-06 11:19:08.923 | step 2 | route=DesignerTicket | empId=62436 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-06 11:19:08.923 | step 3 | route=DesignerTicket | empId=62436 | apiMs=1.62 | totalMs=1.62
2026-04-06 11:19:08.924 | step 1 | route=DesignerTicket | empId=62436 | query called at=11:19:08.924
2026-04-06 11:19:08.973 | step 2 | route=DesignerTicket | empId=62436 | query=Desginer_Typeof_Works_Master_Proc | queryMs=48.76
2026-04-06 11:19:08.974 | step 3 | route=DesignerTicket | empId=62436 | apiMs=49.62 | totalMs=49.62
2026-04-06 11:19:20.922 | step 1 | route=Ticket_SPOC_Approve | empId=62436 | query called at=11:19:20.922
2026-04-06 11:19:20.958 | step 2 | route=Ticket_SPOC_Approve | empId=62436 | query=IT_TIcket_SPOCApp_Report | queryMs=34.56
2026-04-06 11:19:20.961 | step 3 | route=Ticket_SPOC_Approve | empId=62436 | apiMs=38.67 | totalMs=38.67
2026-04-06 11:19:21.881 | step 4 | route=pageRenderd | empId=62436 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:19:21.881
2026-04-06 11:19:37.696 | step 1 | route=IT_Ticket_Report | empId=49380 | query called at=11:19:37.696
2026-04-06 11:19:37.752 | step 2 | route=IT_Ticket_Report | empId=49380 | query=kpi_it_ticket_report_page_proc | queryMs=54.89
2026-04-06 11:19:37.752 | step 3 | route=IT_Ticket_Report | empId=49380 | apiMs=55.98 | totalMs=55.98
2026-04-06 11:19:38.205 | step 4 | route=pageRenderd | empId=49380 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:19:38.205
2026-04-06 11:21:28.676 | step 1 | route=Ticket_SPOC_Approve | empId=62436 | query called at=11:21:28.676
2026-04-06 11:21:28.690 | step 2 | route=Ticket_SPOC_Approve | empId=62436 | query=IT_TIcket_SPOCApp_Report | queryMs=12.85
2026-04-06 11:21:28.693 | step 3 | route=Ticket_SPOC_Approve | empId=62436 | apiMs=17.02 | totalMs=17.02
2026-04-06 11:21:29.125 | step 4 | route=pageRenderd | empId=62436 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:21:29.125
2026-04-06 11:24:32.813 | step 1 | route=IT_Ticket | empId=41060 | query called at=11:24:32.813
2026-04-06 11:24:32.851 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=37.64
2026-04-06 11:24:32.857 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=2.39
2026-04-06 11:24:32.861 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-06 11:24:32.872 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-04-06 11:24:32.894 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_it_Ticket_Details | queryMs=22.29
2026-04-06 11:24:32.900 | step 2 | route=IT_Ticket | empId=41060 | query=VMS_Comp_login_proc | queryMs=5.46
2026-04-06 11:24:32.900 | step 3 | route=IT_Ticket | empId=41060 | apiMs=87.48 | totalMs=87.48
2026-04-06 11:24:32.901 | step 1 | route=IT_Ticket | empId=41060 | query called at=11:24:32.901
2026-04-06 11:24:32.902 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-06 11:24:32.904 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-06 11:24:32.907 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=2.25
2026-04-06 11:24:32.907 | step 3 | route=IT_Ticket | empId=41060 | apiMs=5.89 | totalMs=5.89
2026-04-06 11:25:08.101 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41060 | query called at=11:25:08.101
2026-04-06 11:25:08.353 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=251.9
2026-04-06 11:25:08.356 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41060 | apiMs=255.59 | totalMs=255.59
2026-04-06 11:25:10.005 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41060 | query called at=11:25:10.005
2026-04-06 11:25:10.016 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-06 11:25:10.019 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41060 | apiMs=13.66 | totalMs=13.66
2026-04-06 11:25:59.125 | step 1 | route=IT_TicketPost | empId=41060 | query called at=11:25:59.125
2026-04-06 11:25:59.140 | step 2 | route=IT_TicketPost | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=14.89
2026-04-06 11:25:59.141 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=15.95 | totalMs=15.95
2026-04-06 11:25:59.141 | step 1 | route=IT_TicketPost | empId=41060 | query called at=11:25:59.141
2026-04-06 11:25:59.201 | step 2 | route=IT_TicketPost | empId=41060 | query=IT_Ticket_Save_SPOC | queryMs=59.67
2026-04-06 11:25:59.214 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=72.92 | totalMs=72.92
2026-04-06 11:25:59.215 | step 1 | route=IT_TicketPost | empId=41060 | query called at=11:25:59.215
2026-04-06 11:25:59.223 | step 2 | route=IT_TicketPost | empId=41060 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.89
2026-04-06 11:25:59.223 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=8.78 | totalMs=8.78
2026-04-06 11:25:59.224 | step 1 | route=IT_TicketPost | empId=41060 | query called at=11:25:59.224
2026-04-06 11:25:59.231 | step 2 | route=IT_TicketPost | empId=41060 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7
2026-04-06 11:25:59.232 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=7.95 | totalMs=7.95
2026-04-06 11:26:02.546 | step 1 | route=IT_Ticket | empId=41060 | query called at=11:26:02.546
2026-04-06 11:26:02.566 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=16.45
2026-04-06 11:26:02.574 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=5.16
2026-04-06 11:26:02.576 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-04-06 11:26:02.577 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-06 11:26:02.578 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-04-06 11:26:02.582 | step 2 | route=IT_Ticket | empId=41060 | query=VMS_Comp_login_proc | queryMs=2.93
2026-04-06 11:26:02.582 | step 3 | route=IT_Ticket | empId=41060 | apiMs=35.83 | totalMs=35.83
2026-04-06 11:26:02.582 | step 1 | route=IT_Ticket | empId=41060 | query called at=11:26:02.582
2026-04-06 11:26:02.584 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-06 11:26:02.585 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-06 11:26:02.586 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-06 11:26:02.586 | step 3 | route=IT_Ticket | empId=41060 | apiMs=3.56 | totalMs=3.56
2026-04-06 11:27:33.392 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=11:27:33.392
2026-04-06 11:27:33.434 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=41.88
2026-04-06 11:27:33.438 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=46.16 | totalMs=46.16
2026-04-06 11:27:34.355 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:27:34.355
2026-04-06 11:27:41.362 | step 1 | route=IT_Ticket_Report | empId=40107 | query called at=11:27:41.362
2026-04-06 11:27:41.475 | step 2 | route=IT_Ticket_Report | empId=40107 | query=kpi_it_ticket_report_page_proc | queryMs=111.86
2026-04-06 11:27:41.478 | step 3 | route=IT_Ticket_Report | empId=40107 | apiMs=115.76 | totalMs=115.76
2026-04-06 11:27:42.808 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:27:42.808
2026-04-06 11:27:45.880 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=11:27:45.880
2026-04-06 11:27:45.896 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=15.58
2026-04-06 11:27:45.899 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=19.42 | totalMs=19.42
2026-04-06 11:27:46.468 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:27:46.468
2026-04-06 11:28:22.438 | step 1 | route=IT_Ticket | empId=38719 | query called at=11:28:22.438
2026-04-06 11:28:22.448 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-06 11:28:22.450 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-06 11:28:22.452 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-06 11:28:22.454 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-06 11:28:22.477 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_it_Ticket_Details | queryMs=23.44
2026-04-06 11:28:22.483 | step 2 | route=IT_Ticket | empId=38719 | query=VMS_Comp_login_proc | queryMs=5.34
2026-04-06 11:28:22.483 | step 3 | route=IT_Ticket | empId=38719 | apiMs=45.90 | totalMs=45.90
2026-04-06 11:28:22.484 | step 1 | route=IT_Ticket | empId=38719 | query called at=11:28:22.484
2026-04-06 11:28:22.486 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-06 11:28:22.487 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 11:28:22.489 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-06 11:28:22.489 | step 3 | route=IT_Ticket | empId=38719 | apiMs=4.98 | totalMs=4.98
2026-04-06 11:28:27.392 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38719 | query called at=11:28:27.392
2026-04-06 11:28:27.812 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=419.17
2026-04-06 11:28:27.816 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38719 | apiMs=423.03 | totalMs=423.03
2026-04-06 11:28:39.752 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38719 | query called at=11:28:39.752
2026-04-06 11:28:39.766 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=12.97
2026-04-06 11:28:39.766 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38719 | apiMs=13.89 | totalMs=13.89
2026-04-06 11:28:43.843 | step 1 | route=IT_Ticket | empId=40107 | query called at=11:28:43.843
2026-04-06 11:28:43.857 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-06 11:28:43.861 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-06 11:28:43.865 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-06 11:28:43.866 | step 2 | route=IT_Ticket | empId=40107 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-06 11:28:43.868 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-06 11:28:43.870 | step 2 | route=IT_Ticket | empId=40107 | query=VMS_Comp_login_proc | queryMs=1.95
2026-04-06 11:28:43.870 | step 3 | route=IT_Ticket | empId=40107 | apiMs=27.13 | totalMs=27.13
2026-04-06 11:28:43.871 | step 1 | route=IT_Ticket | empId=40107 | query called at=11:28:43.871
2026-04-06 11:28:43.872 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-06 11:28:43.874 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-06 11:28:43.875 | step 2 | route=IT_Ticket | empId=40107 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 11:28:43.875 | step 3 | route=IT_Ticket | empId=40107 | apiMs=4.59 | totalMs=4.59
2026-04-06 11:28:48.383 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=11:28:48.383
2026-04-06 11:28:48.402 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=15.87
2026-04-06 11:28:48.405 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=22.09 | totalMs=22.09
2026-04-06 11:28:49.200 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:28:49.200
2026-04-06 11:29:00.830 | step 1 | route=IT_TicketPost | empId=38719 | query called at=11:29:00.830
2026-04-06 11:29:00.840 | step 2 | route=IT_TicketPost | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-06 11:29:00.841 | step 3 | route=IT_TicketPost | empId=38719 | apiMs=10.95 | totalMs=10.95
2026-04-06 11:29:00.841 | step 1 | route=IT_TicketPost | empId=38719 | query called at=11:29:00.841
2026-04-06 11:29:00.863 | step 2 | route=IT_TicketPost | empId=38719 | query=IT_Ticket_Save_SPOC | queryMs=21.11
2026-04-06 11:29:00.865 | step 3 | route=IT_TicketPost | empId=38719 | apiMs=23.64 | totalMs=23.64
2026-04-06 11:29:00.865 | step 1 | route=IT_TicketPost | empId=38719 | query called at=11:29:00.865
2026-04-06 11:29:00.867 | step 2 | route=IT_TicketPost | empId=38719 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-06 11:29:00.868 | step 3 | route=IT_TicketPost | empId=38719 | apiMs=2.49 | totalMs=2.49
2026-04-06 11:29:00.868 | step 1 | route=IT_TicketPost | empId=38719 | query called at=11:29:00.868
2026-04-06 11:29:00.870 | step 2 | route=IT_TicketPost | empId=38719 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-06 11:29:00.870 | step 3 | route=IT_TicketPost | empId=38719 | apiMs=1.74 | totalMs=1.74
2026-04-06 11:29:01.138 | step 1 | route=IT_Ticket | empId=38719 | query called at=11:29:01.138
2026-04-06 11:29:01.149 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-04-06 11:29:01.150 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-06 11:29:01.152 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-06 11:29:01.153 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-06 11:29:01.155 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-06 11:29:01.157 | step 2 | route=IT_Ticket | empId=38719 | query=VMS_Comp_login_proc | queryMs=1.99
2026-04-06 11:29:01.158 | step 3 | route=IT_Ticket | empId=38719 | apiMs=19.84 | totalMs=19.84
2026-04-06 11:29:01.158 | step 1 | route=IT_Ticket | empId=38719 | query called at=11:29:01.158
2026-04-06 11:29:01.160 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-06 11:29:01.161 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-06 11:29:01.163 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-06 11:29:01.163 | step 3 | route=IT_Ticket | empId=38719 | apiMs=4.60 | totalMs=4.60
2026-04-06 11:29:16.519 | step 1 | route=IT_Ticket_Report | empId=41060 | query called at=11:29:16.519
2026-04-06 11:29:16.604 | step 2 | route=IT_Ticket_Report | empId=41060 | query=kpi_it_ticket_report_page_proc | queryMs=84.5
2026-04-06 11:29:16.607 | step 3 | route=IT_Ticket_Report | empId=41060 | apiMs=88.15 | totalMs=88.15
2026-04-06 11:29:17.183 | step 4 | route=pageRenderd | empId=41060 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:29:17.183
2026-04-06 11:41:42.167 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:41:42.167
2026-04-06 11:41:42.201 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=34.13
2026-04-06 11:41:42.203 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-06 11:41:42.204 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-06 11:41:42.206 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-06 11:41:42.219 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=13
2026-04-06 11:41:42.223 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=3.96
2026-04-06 11:41:42.224 | step 3 | route=IT_Ticket | empId=49380 | apiMs=56.93 | totalMs=56.93
2026-04-06 11:41:42.224 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:41:42.224
2026-04-06 11:41:42.243 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=18.28
2026-04-06 11:41:42.244 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-06 11:41:42.246 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 11:41:42.246 | step 3 | route=IT_Ticket | empId=49380 | apiMs=21.78 | totalMs=21.78
2026-04-06 11:41:48.195 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49380 | query called at=11:41:48.195
2026-04-06 11:41:48.845 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=648.51
2026-04-06 11:41:48.845 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49380 | apiMs=649.65 | totalMs=649.65
2026-04-06 11:41:50.689 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49380 | query called at=11:41:50.689
2026-04-06 11:41:50.702 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-04-06 11:41:50.705 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49380 | apiMs=16.45 | totalMs=16.45
2026-04-06 11:43:37.466 | step 1 | route=IT_TicketPost | empId=49380 | query called at=11:43:37.466
2026-04-06 11:43:37.477 | step 2 | route=IT_TicketPost | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-06 11:43:37.480 | step 3 | route=IT_TicketPost | empId=49380 | apiMs=13.82 | totalMs=13.82
2026-04-06 11:43:37.483 | step 1 | route=IT_TicketPost | empId=49380 | query called at=11:43:37.483
2026-04-06 11:43:37.506 | step 2 | route=IT_TicketPost | empId=49380 | query=IT_Ticket_Save_SPOC | queryMs=20.58
2026-04-06 11:43:37.507 | step 3 | route=IT_TicketPost | empId=49380 | apiMs=24.82 | totalMs=24.82
2026-04-06 11:43:37.508 | step 1 | route=IT_TicketPost | empId=49380 | query called at=11:43:37.508
2026-04-06 11:43:37.510 | step 2 | route=IT_TicketPost | empId=49380 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-04-06 11:43:37.511 | step 3 | route=IT_TicketPost | empId=49380 | apiMs=2.69 | totalMs=2.69
2026-04-06 11:43:37.779 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:43:37.779
2026-04-06 11:43:37.789 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-06 11:43:37.791 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-06 11:43:37.792 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-06 11:43:37.794 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-06 11:43:37.796 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=1.42
2026-04-06 11:43:37.801 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-06 11:43:37.802 | step 3 | route=IT_Ticket | empId=49380 | apiMs=23.15 | totalMs=23.15
2026-04-06 11:43:37.802 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:43:37.802
2026-04-06 11:43:37.804 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-06 11:43:37.805 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-06 11:43:37.806 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-06 11:43:37.806 | step 3 | route=IT_Ticket | empId=49380 | apiMs=4.31 | totalMs=4.31
2026-04-06 11:43:59.722 | step 1 | route=IT_Ticket_Report | empId=49380 | query called at=11:43:59.722
2026-04-06 11:43:59.858 | step 2 | route=IT_Ticket_Report | empId=49380 | query=kpi_it_ticket_report_page_proc | queryMs=135.84
2026-04-06 11:43:59.862 | step 3 | route=IT_Ticket_Report | empId=49380 | apiMs=139.61 | totalMs=139.61
2026-04-06 11:44:00.321 | step 4 | route=pageRenderd | empId=49380 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:44:00.321
2026-04-06 11:44:10.003 | step 1 | route=Ticket_SPOC_Approve | empId=62436 | query called at=11:44:10.003
2026-04-06 11:44:10.045 | step 2 | route=Ticket_SPOC_Approve | empId=62436 | query=IT_TIcket_SPOCApp_Report | queryMs=41.15
2026-04-06 11:44:10.045 | step 3 | route=Ticket_SPOC_Approve | empId=62436 | apiMs=42.13 | totalMs=42.13
2026-04-06 11:44:10.501 | step 4 | route=pageRenderd | empId=62436 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:44:10.501
2026-04-06 11:44:24.415 | step 1 | route=SPOC_Entry_Save | empId=62436 | query called at=11:44:24.415
2026-04-06 11:44:24.474 | step 2 | route=SPOC_Entry_Save | empId=62436 | query=IT_Ticket_Update_SPOC | queryMs=58.79
2026-04-06 11:44:24.479 | step 3 | route=SPOC_Entry_Save | empId=62436 | apiMs=63.90 | totalMs=63.90
2026-04-06 11:44:24.482 | step 1 | route=SPOC_Entry_Save | empId=62436 | query called at=11:44:24.482
2026-04-06 11:44:24.486 | step 2 | route=SPOC_Entry_Save | empId=62436 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-06 11:44:24.487 | step 2 | route=SPOC_Entry_Save | empId=62436 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-06 11:44:24.488 | step 2 | route=SPOC_Entry_Save | empId=62436 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-06 11:44:24.489 | step 3 | route=SPOC_Entry_Save | empId=62436 | apiMs=6.88 | totalMs=6.88
2026-04-06 11:44:24.718 | step 1 | route=Ticket_SPOC_Approve | empId=62436 | query called at=11:44:24.718
2026-04-06 11:44:24.732 | step 2 | route=Ticket_SPOC_Approve | empId=62436 | query=IT_TIcket_SPOCApp_Report | queryMs=13.62
2026-04-06 11:44:24.733 | step 3 | route=Ticket_SPOC_Approve | empId=62436 | apiMs=14.51 | totalMs=14.51
2026-04-06 11:44:25.132 | step 4 | route=pageRenderd | empId=62436 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:44:25.132
2026-04-06 11:44:38.018 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:44:38.018
2026-04-06 11:44:38.032 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=14.23
2026-04-06 11:44:38.034 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-06 11:44:38.036 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-06 11:44:38.037 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-06 11:44:38.038 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-06 11:44:38.042 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=3.21
2026-04-06 11:44:38.042 | step 3 | route=IT_Ticket | empId=49380 | apiMs=24.49 | totalMs=24.49
2026-04-06 11:44:38.043 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:44:38.043
2026-04-06 11:44:38.044 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-06 11:44:38.045 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-06 11:44:38.046 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-06 11:44:38.047 | step 3 | route=IT_Ticket | empId=49380 | apiMs=4.02 | totalMs=4.02
2026-04-06 11:44:42.739 | step 1 | route=IT_Ticket_Report | empId=49380 | query called at=11:44:42.739
2026-04-06 11:44:42.815 | step 2 | route=IT_Ticket_Report | empId=49380 | query=kpi_it_ticket_report_page_proc | queryMs=74.66
2026-04-06 11:44:42.818 | step 3 | route=IT_Ticket_Report | empId=49380 | apiMs=78.55 | totalMs=78.55
2026-04-06 11:44:43.312 | step 4 | route=pageRenderd | empId=49380 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:44:43.312
2026-04-06 11:46:08.344 | step 1 | route=IT_Ticket_Report | empId=12993 | query called at=11:46:08.344
2026-04-06 11:46:08.545 | step 2 | route=IT_Ticket_Report | empId=12993 | query=kpi_it_ticket_report_page_proc | queryMs=199.91
2026-04-06 11:46:08.548 | step 3 | route=IT_Ticket_Report | empId=12993 | apiMs=203.71 | totalMs=203.71
2026-04-06 11:46:08.900 | step 4 | route=pageRenderd | empId=12993 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:46:08.900
2026-04-06 11:46:12.362 | step 1 | route=IT_Ticket | empId=12993 | query called at=11:46:12.362
2026-04-06 11:46:12.377 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-04-06 11:46:12.381 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-06 11:46:12.382 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-06 11:46:12.384 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-06 11:46:12.385 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-06 11:46:12.391 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=4.98
2026-04-06 11:46:12.391 | step 3 | route=IT_Ticket | empId=12993 | apiMs=28.51 | totalMs=28.51
2026-04-06 11:46:12.391 | step 1 | route=IT_Ticket | empId=12993 | query called at=11:46:12.391
2026-04-06 11:46:12.393 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-06 11:46:12.394 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 11:46:12.396 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 11:46:12.396 | step 3 | route=IT_Ticket | empId=12993 | apiMs=4.70 | totalMs=4.70
2026-04-06 11:46:20.429 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=11:46:20.429
2026-04-06 11:46:20.609 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=179.7
2026-04-06 11:46:20.612 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=183.25 | totalMs=183.25
2026-04-06 11:46:23.707 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=11:46:23.707
2026-04-06 11:46:23.738 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=30.17
2026-04-06 11:46:23.741 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=33.73 | totalMs=33.73
2026-04-06 11:47:45.286 | step 1 | route=IT_TicketPost | empId=12993 | query called at=11:47:45.286
2026-04-06 11:47:45.296 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-06 11:47:45.299 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=13.87 | totalMs=13.87
2026-04-06 11:47:45.302 | step 1 | route=IT_TicketPost | empId=12993 | query called at=11:47:45.302
2026-04-06 11:47:45.332 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=27.33
2026-04-06 11:47:45.335 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=32.29 | totalMs=32.29
2026-04-06 11:47:45.335 | step 1 | route=IT_TicketPost | empId=12993 | query called at=11:47:45.335
2026-04-06 11:47:45.337 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-06 11:47:45.338 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.68 | totalMs=2.68
2026-04-06 11:47:45.338 | step 1 | route=IT_TicketPost | empId=12993 | query called at=11:47:45.338
2026-04-06 11:47:45.340 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-06 11:47:45.340 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=1.71 | totalMs=1.71
2026-04-06 11:47:48.833 | step 1 | route=IT_Ticket | empId=12993 | query called at=11:47:48.833
2026-04-06 11:47:48.844 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-06 11:47:48.848 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-06 11:47:48.852 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-06 11:47:48.856 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-06 11:47:48.857 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-06 11:47:48.862 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=4.85
2026-04-06 11:47:48.863 | step 3 | route=IT_Ticket | empId=12993 | apiMs=29.41 | totalMs=29.41
2026-04-06 11:47:48.863 | step 1 | route=IT_Ticket | empId=12993 | query called at=11:47:48.863
2026-04-06 11:47:48.865 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-06 11:47:48.866 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-06 11:47:48.868 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-06 11:47:48.868 | step 3 | route=IT_Ticket | empId=12993 | apiMs=4.60 | totalMs=4.60
2026-04-06 11:58:41.229 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:58:41.229
2026-04-06 11:58:41.264 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=34.05
2026-04-06 11:58:41.268 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-06 11:58:41.274 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=2.77
2026-04-06 11:58:41.279 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=2.14
2026-04-06 11:58:41.302 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=22.13
2026-04-06 11:58:41.308 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=5.57
2026-04-06 11:58:41.308 | step 3 | route=IT_Ticket | empId=49380 | apiMs=79.12 | totalMs=79.12
2026-04-06 11:58:41.309 | step 1 | route=IT_Ticket | empId=49380 | query called at=11:58:41.309
2026-04-06 11:58:41.327 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=17.72
2026-04-06 11:58:41.328 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-06 11:58:41.330 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-06 11:58:41.330 | step 3 | route=IT_Ticket | empId=49380 | apiMs=21.11 | totalMs=21.11
2026-04-06 12:09:22.384 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:09:22.384
2026-04-06 12:09:22.419 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=34.66
2026-04-06 12:09:22.421 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-06 12:09:22.422 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-06 12:09:22.424 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-06 12:09:22.446 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=22.34
2026-04-06 12:09:22.452 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=4.93
2026-04-06 12:09:22.452 | step 3 | route=IT_Ticket | empId=52208 | apiMs=68.28 | totalMs=68.28
2026-04-06 12:09:22.453 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:09:22.453
2026-04-06 12:09:22.470 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=17.25
2026-04-06 12:09:22.472 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 12:09:22.473 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-06 12:09:22.473 | step 3 | route=IT_Ticket | empId=52208 | apiMs=20.55 | totalMs=20.55
2026-04-06 12:10:29.678 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=12:10:29.678
2026-04-06 12:10:29.999 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=321.16
2026-04-06 12:10:30.003 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=324.82 | totalMs=324.82
2026-04-06 12:10:32.555 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=12:10:32.555
2026-04-06 12:10:32.570 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=14.35
2026-04-06 12:10:32.570 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=15.39 | totalMs=15.39
2026-04-06 12:11:00.084 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:11:00.084
2026-04-06 12:11:00.094 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-06 12:11:00.098 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=13.81 | totalMs=13.81
2026-04-06 12:11:00.101 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:11:00.101
2026-04-06 12:11:00.124 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=20.49
2026-04-06 12:11:00.126 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=25.28 | totalMs=25.28
2026-04-06 12:11:00.126 | step 1 | route=IT_TicketPost | empId=52208 | query called at=12:11:00.126
2026-04-06 12:11:00.128 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-04-06 12:11:00.129 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.45 | totalMs=2.45
2026-04-06 12:11:02.659 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:11:02.659
2026-04-06 12:11:02.669 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-04-06 12:11:02.672 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=2.21
2026-04-06 12:11:02.673 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-06 12:11:02.674 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-04-06 12:11:02.675 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-04-06 12:11:02.677 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=1.87
2026-04-06 12:11:02.678 | step 3 | route=IT_Ticket | empId=52208 | apiMs=18.93 | totalMs=18.93
2026-04-06 12:11:02.678 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:11:02.678
2026-04-06 12:11:02.679 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-06 12:11:02.681 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-04-06 12:11:02.683 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-06 12:11:02.683 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.96 | totalMs=4.96
2026-04-06 12:11:22.225 | step 1 | route=IT_Ticket | empId=314 | query called at=12:11:22.225
2026-04-06 12:11:22.245 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=19.51
2026-04-06 12:11:22.254 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-04-06 12:11:22.262 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=8.44
2026-04-06 12:11:22.271 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=8.26
2026-04-06 12:11:22.280 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_it_Ticket_Details | queryMs=8.41
2026-04-06 12:11:22.289 | step 2 | route=IT_Ticket | empId=314 | query=VMS_Comp_login_proc | queryMs=9.2
2026-04-06 12:11:22.290 | step 3 | route=IT_Ticket | empId=314 | apiMs=64.94 | totalMs=64.94
2026-04-06 12:11:22.290 | step 1 | route=IT_Ticket | empId=314 | query called at=12:11:22.290
2026-04-06 12:11:22.298 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=7.5
2026-04-06 12:11:22.307 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=8.61
2026-04-06 12:11:22.316 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=8.5
2026-04-06 12:11:22.316 | step 3 | route=IT_Ticket | empId=314 | apiMs=26.23 | totalMs=26.23
2026-04-06 12:11:27.722 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:11:27.722
2026-04-06 12:11:27.770 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=47
2026-04-06 12:11:27.770 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=48.00 | totalMs=48.00
2026-04-06 12:11:28.414 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:11:28.414
2026-04-06 12:11:33.171 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:11:33.171
2026-04-06 12:11:33.233 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=61.57
2026-04-06 12:11:33.238 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=67.08 | totalMs=67.08
2026-04-06 12:11:33.241 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:11:33.241
2026-04-06 12:11:33.245 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-06 12:11:33.247 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-06 12:11:33.248 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-06 12:11:33.249 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.94 | totalMs=7.94
2026-04-06 12:11:36.650 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:11:36.650
2026-04-06 12:11:36.669 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=18.59
2026-04-06 12:11:36.670 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=19.55 | totalMs=19.55
2026-04-06 12:11:37.222 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:11:37.222
2026-04-06 12:25:42.163 | step 1 | route=IT_Ticket | empId=12246 | query called at=12:25:42.163
2026-04-06 12:25:42.220 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=56.18
2026-04-06 12:25:42.226 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-06 12:25:42.230 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-06 12:25:42.234 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-06 12:25:42.247 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_it_Ticket_Details | queryMs=12.37
2026-04-06 12:25:42.250 | step 2 | route=IT_Ticket | empId=12246 | query=VMS_Comp_login_proc | queryMs=3.23
2026-04-06 12:25:42.251 | step 3 | route=IT_Ticket | empId=12246 | apiMs=87.39 | totalMs=87.39
2026-04-06 12:25:42.252 | step 1 | route=IT_Ticket | empId=12246 | query called at=12:25:42.252
2026-04-06 12:25:42.261 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=9.18
2026-04-06 12:25:42.263 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-06 12:25:42.264 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 12:25:42.264 | step 3 | route=IT_Ticket | empId=12246 | apiMs=12.72 | totalMs=12.72
2026-04-06 12:25:54.874 | step 1 | route=HW_TicketFun | empId= | query called at=12:25:54.874
2026-04-06 12:25:54.886 | step 2 | route=HW_TicketFun | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=11.43
2026-04-06 12:25:54.887 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.57 | totalMs=12.57
2026-04-06 12:27:02.482 | step 1 | route=HW_TicketPost | empId=12246 | query called at=12:27:02.482
2026-04-06 12:27:02.529 | step 2 | route=HW_TicketPost | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=46.37
2026-04-06 12:27:02.533 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=50.71 | totalMs=50.71
2026-04-06 12:27:02.536 | step 1 | route=HW_TicketPost | empId=12246 | query called at=12:27:02.536
2026-04-06 12:27:02.568 | step 2 | route=HW_TicketPost | empId=12246 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.86
2026-04-06 12:27:02.568 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=32.08 | totalMs=32.08
2026-04-06 12:27:02.569 | step 1 | route=HW_TicketPost | empId=12246 | query called at=12:27:02.569
2026-04-06 12:27:02.571 | step 2 | route=HW_TicketPost | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-04-06 12:27:02.571 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=2.24 | totalMs=2.24
2026-04-06 12:27:02.572 | step 1 | route=HW_TicketPost | empId=12246 | query called at=12:27:02.572
2026-04-06 12:27:02.644 | step 2 | route=HW_TicketPost | empId=12246 | query=hw_ticket_save_proc_kpi | queryMs=71.77
2026-04-06 12:27:02.646 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=74.13 | totalMs=74.13
2026-04-06 12:27:04.677 | step 1 | route=IT_Ticket | empId=12246 | query called at=12:27:04.677
2026-04-06 12:27:04.691 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-04-06 12:27:04.695 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-06 12:27:04.699 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-06 12:27:04.700 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-06 12:27:04.702 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-06 12:27:04.707 | step 2 | route=IT_Ticket | empId=12246 | query=VMS_Comp_login_proc | queryMs=4.88
2026-04-06 12:27:04.707 | step 3 | route=IT_Ticket | empId=12246 | apiMs=29.83 | totalMs=29.83
2026-04-06 12:27:04.708 | step 1 | route=IT_Ticket | empId=12246 | query called at=12:27:04.708
2026-04-06 12:27:04.709 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-06 12:27:04.711 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 12:27:04.712 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 12:27:04.712 | step 3 | route=IT_Ticket | empId=12246 | apiMs=4.56 | totalMs=4.56
2026-04-06 12:27:17.321 | step 1 | route=HW_TicketFun | empId= | query called at=12:27:17.321
2026-04-06 12:27:17.332 | step 2 | route=HW_TicketFun | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=9.99
2026-04-06 12:27:17.332 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.31 | totalMs=11.31
2026-04-06 12:28:27.700 | step 1 | route=HW_TicketPost | empId=12246 | query called at=12:28:27.700
2026-04-06 12:28:27.726 | step 2 | route=HW_TicketPost | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=24.99
2026-04-06 12:28:27.729 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=28.87 | totalMs=28.87
2026-04-06 12:28:27.732 | step 1 | route=HW_TicketPost | empId=12246 | query called at=12:28:27.732
2026-04-06 12:28:27.737 | step 2 | route=HW_TicketPost | empId=12246 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-06 12:28:27.737 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=4.92 | totalMs=4.92
2026-04-06 12:28:27.738 | step 1 | route=HW_TicketPost | empId=12246 | query called at=12:28:27.738
2026-04-06 12:28:27.739 | step 2 | route=HW_TicketPost | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-06 12:28:27.739 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=1.72 | totalMs=1.72
2026-04-06 12:28:27.740 | step 1 | route=HW_TicketPost | empId=12246 | query called at=12:28:27.740
2026-04-06 12:28:27.743 | step 2 | route=HW_TicketPost | empId=12246 | query=hw_ticket_save_proc_kpi | queryMs=2.51
2026-04-06 12:28:27.745 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=4.73 | totalMs=4.73
2026-04-06 12:28:29.513 | step 1 | route=IT_Ticket | empId=12246 | query called at=12:28:29.513
2026-04-06 12:28:29.523 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-06 12:28:29.528 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-04-06 12:28:29.531 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-06 12:28:29.533 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-06 12:28:29.534 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-06 12:28:29.540 | step 2 | route=IT_Ticket | empId=12246 | query=VMS_Comp_login_proc | queryMs=5.57
2026-04-06 12:28:29.540 | step 3 | route=IT_Ticket | empId=12246 | apiMs=27.53 | totalMs=27.53
2026-04-06 12:28:29.541 | step 1 | route=IT_Ticket | empId=12246 | query called at=12:28:29.541
2026-04-06 12:28:29.542 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-06 12:28:29.543 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-06 12:28:29.545 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-06 12:28:29.545 | step 3 | route=IT_Ticket | empId=12246 | apiMs=4.33 | totalMs=4.33
2026-04-06 12:34:23.852 | step 5 | route=dashboard | empId=GRA0328 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-06 12:58:37.518 | step 1 | route=IT_Ticket | empId=67856 | query called at=12:58:37.518
2026-04-06 12:58:37.552 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=33.06
2026-04-06 12:58:37.554 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-04-06 12:58:37.556 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-06 12:58:37.557 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-06 12:58:37.579 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=21.92
2026-04-06 12:58:37.585 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=5.47
2026-04-06 12:58:37.586 | step 3 | route=IT_Ticket | empId=67856 | apiMs=67.29 | totalMs=67.29
2026-04-06 12:58:37.586 | step 1 | route=IT_Ticket | empId=67856 | query called at=12:58:37.586
2026-04-06 12:58:37.604 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=17.01
2026-04-06 12:58:37.605 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-06 12:58:37.606 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-06 12:58:37.607 | step 3 | route=IT_Ticket | empId=67856 | apiMs=20.38 | totalMs=20.38
2026-04-06 12:59:38.104 | step 5 | route=dashboard | empId=GKA0429 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-06 13:04:05.485 | step 1 | route=IT_Ticket | empId=41061 | query called at=13:04:05.485
2026-04-06 13:04:05.496 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-06 13:04:05.498 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-06 13:04:05.499 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-06 13:04:05.501 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-06 13:04:05.502 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-06 13:04:05.508 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=5.56
2026-04-06 13:04:05.508 | step 3 | route=IT_Ticket | empId=41061 | apiMs=22.97 | totalMs=22.97
2026-04-06 13:04:05.509 | step 1 | route=IT_Ticket | empId=41061 | query called at=13:04:05.509
2026-04-06 13:04:05.510 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-06 13:04:05.512 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-06 13:04:05.513 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-06 13:04:05.513 | step 3 | route=IT_Ticket | empId=41061 | apiMs=4.38 | totalMs=4.38
2026-04-06 13:04:13.025 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=13:04:13.025
2026-04-06 13:04:13.206 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=180.69
2026-04-06 13:04:13.209 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=184.29 | totalMs=184.29
2026-04-06 13:04:14.809 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=13:04:14.809
2026-04-06 13:04:14.844 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=34.8
2026-04-06 13:04:14.845 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=35.77 | totalMs=35.77
2026-04-06 13:05:32.914 | step 1 | route=IT_TicketPost | empId=41061 | query called at=13:05:32.914
2026-04-06 13:05:32.924 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-06 13:05:32.927 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=13.56 | totalMs=13.56
2026-04-06 13:05:32.931 | step 1 | route=IT_TicketPost | empId=41061 | query called at=13:05:32.931
2026-04-06 13:05:32.963 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=29.64
2026-04-06 13:05:32.965 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=34.67 | totalMs=34.67
2026-04-06 13:05:32.966 | step 1 | route=IT_TicketPost | empId=41061 | query called at=13:05:32.966
2026-04-06 13:05:32.967 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-06 13:05:32.968 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2.13 | totalMs=2.13
2026-04-06 13:05:32.968 | step 1 | route=IT_TicketPost | empId=41061 | query called at=13:05:32.968
2026-04-06 13:05:32.970 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-06 13:05:32.970 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=1.79 | totalMs=1.79
2026-04-06 13:05:35.029 | step 1 | route=IT_Ticket | empId=41061 | query called at=13:05:35.029
2026-04-06 13:05:35.042 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-06 13:05:35.046 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-06 13:05:35.047 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-06 13:05:35.050 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=2.1
2026-04-06 13:05:35.052 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.52
2026-04-06 13:05:35.058 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=6.06
2026-04-06 13:05:35.059 | step 3 | route=IT_Ticket | empId=41061 | apiMs=29.74 | totalMs=29.74
2026-04-06 13:05:35.059 | step 1 | route=IT_Ticket | empId=41061 | query called at=13:05:35.059
2026-04-06 13:05:35.061 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-04-06 13:05:35.062 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-06 13:05:35.064 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-06 13:05:35.064 | step 3 | route=IT_Ticket | empId=41061 | apiMs=5.06 | totalMs=5.06
2026-04-06 13:11:38.300 | step 1 | route=IT_Ticket | empId=7134 | query called at=13:11:38.300
2026-04-06 13:11:38.334 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=33.78
2026-04-06 13:11:38.339 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-06 13:11:38.343 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-06 13:11:38.347 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-06 13:11:38.369 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_it_Ticket_Details | queryMs=22.28
2026-04-06 13:11:38.375 | step 2 | route=IT_Ticket | empId=7134 | query=VMS_Comp_login_proc | queryMs=5.59
2026-04-06 13:11:38.375 | step 3 | route=IT_Ticket | empId=7134 | apiMs=75.90 | totalMs=75.90
2026-04-06 13:11:38.376 | step 1 | route=IT_Ticket | empId=7134 | query called at=13:11:38.376
2026-04-06 13:11:38.393 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=17.06
2026-04-06 13:11:38.395 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-06 13:11:38.396 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-06 13:11:38.397 | step 3 | route=IT_Ticket | empId=7134 | apiMs=20.61 | totalMs=20.61
2026-04-06 13:12:07.225 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7134 | query called at=13:12:07.225
2026-04-06 13:12:07.280 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=54.44
2026-04-06 13:12:07.284 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7134 | apiMs=58.56 | totalMs=58.56
2026-04-06 13:12:20.875 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=7134 | query called at=13:12:20.875
2026-04-06 13:12:20.886 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-04-06 13:12:20.889 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=7134 | apiMs=13.84 | totalMs=13.84
2026-04-06 13:13:12.542 | step 1 | route=IT_Ticket | empId=7134 | query called at=13:13:12.542
2026-04-06 13:13:12.562 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=19.12
2026-04-06 13:13:12.574 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-04-06 13:13:12.585 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-06 13:13:12.597 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-04-06 13:13:12.607 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_it_Ticket_Details | queryMs=10.43
2026-04-06 13:13:12.629 | step 2 | route=IT_Ticket | empId=7134 | query=VMS_Comp_login_proc | queryMs=21.69
2026-04-06 13:13:12.630 | step 3 | route=IT_Ticket | empId=7134 | apiMs=87.36 | totalMs=87.36
2026-04-06 13:13:12.630 | step 1 | route=IT_Ticket | empId=7134 | query called at=13:13:12.630
2026-04-06 13:13:12.642 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=11.36
2026-04-06 13:13:12.654 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=11.26
2026-04-06 13:13:12.664 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=10.24
2026-04-06 13:13:12.664 | step 3 | route=IT_Ticket | empId=7134 | apiMs=34.20 | totalMs=34.20
2026-04-06 13:13:38.113 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7134 | query called at=13:13:38.113
2026-04-06 13:13:38.210 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=96.65
2026-04-06 13:13:38.213 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7134 | apiMs=100.49 | totalMs=100.49
2026-04-06 13:25:46.825 | step 1 | route=Ticket_SPOC_Approve | empId=39920 | query called at=13:25:46.825
2026-04-06 13:25:46.948 | step 2 | route=Ticket_SPOC_Approve | empId=39920 | query=IT_TIcket_SPOCApp_Report | queryMs=122.21
2026-04-06 13:25:46.951 | step 3 | route=Ticket_SPOC_Approve | empId=39920 | apiMs=126.26 | totalMs=126.26
2026-04-06 13:25:47.814 | step 4 | route=pageRenderd | empId=39920 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:25:47.814
2026-04-06 13:25:52.920 | step 1 | route=IT_Ticket_Report | empId=39920 | query called at=13:25:52.920
2026-04-06 13:25:53.520 | step 2 | route=IT_Ticket_Report | empId=39920 | query=kpi_it_ticket_report_page_proc | queryMs=599.38
2026-04-06 13:25:53.521 | step 3 | route=IT_Ticket_Report | empId=39920 | apiMs=600.40 | totalMs=600.40
2026-04-06 13:25:54.625 | step 4 | route=pageRenderd | empId=39920 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:25:54.625
2026-04-06 13:26:19.000 | step 1 | route=IT_Ticket_Report | empId=38719 | query called at=13:26:19.000
2026-04-06 13:26:19.110 | step 2 | route=IT_Ticket_Report | empId=38719 | query=kpi_it_ticket_report_page_proc | queryMs=108.44
2026-04-06 13:26:19.110 | step 3 | route=IT_Ticket_Report | empId=38719 | apiMs=109.55 | totalMs=109.55
2026-04-06 13:26:19.959 | step 4 | route=pageRenderd | empId=38719 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:26:19.959
2026-04-06 13:30:22.220 | step 1 | route=IT_Ticket | empId=10787 | query called at=13:30:22.220
2026-04-06 13:30:22.285 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=63.6
2026-04-06 13:30:22.293 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-06 13:30:22.302 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-04-06 13:30:22.310 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-04-06 13:30:22.355 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=44.17
2026-04-06 13:30:22.367 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=11.64
2026-04-06 13:30:22.367 | step 3 | route=IT_Ticket | empId=10787 | apiMs=146.64 | totalMs=146.64
2026-04-06 13:30:22.367 | step 1 | route=IT_Ticket | empId=10787 | query called at=13:30:22.367
2026-04-06 13:30:22.401 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=32.67
2026-04-06 13:30:22.409 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-06 13:30:22.418 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-06 13:30:22.418 | step 3 | route=IT_Ticket | empId=10787 | apiMs=50.56 | totalMs=50.56
2026-04-06 13:31:23.681 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10787 | query called at=13:31:23.681
2026-04-06 13:31:24.120 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=438.47
2026-04-06 13:31:24.120 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10787 | apiMs=439.55 | totalMs=439.55
2026-04-06 13:31:37.361 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query called at=13:31:37.361
2026-04-06 13:31:37.413 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=51.48
2026-04-06 13:31:37.416 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10787 | apiMs=55.12 | totalMs=55.12
2026-04-06 13:31:43.231 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query called at=13:31:43.231
2026-04-06 13:31:43.257 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=24.53
2026-04-06 13:31:43.257 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10787 | apiMs=25.60 | totalMs=25.60
2026-04-06 13:32:58.460 | step 1 | route=IT_TicketPost | empId=10787 | query called at=13:32:58.460
2026-04-06 13:32:58.470 | step 2 | route=IT_TicketPost | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-06 13:32:58.471 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=10.83 | totalMs=10.83
2026-04-06 13:32:58.471 | step 1 | route=IT_TicketPost | empId=10787 | query called at=13:32:58.471
2026-04-06 13:32:58.490 | step 2 | route=IT_TicketPost | empId=10787 | query=IT_Ticket_Save_SPOC | queryMs=18.53
2026-04-06 13:32:58.492 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=20.51 | totalMs=20.51
2026-04-06 13:32:58.492 | step 1 | route=IT_TicketPost | empId=10787 | query called at=13:32:58.492
2026-04-06 13:32:58.494 | step 2 | route=IT_TicketPost | empId=10787 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-06 13:32:58.494 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=2.12 | totalMs=2.12
2026-04-06 13:33:00.592 | step 1 | route=IT_Ticket | empId=10787 | query called at=13:33:00.592
2026-04-06 13:33:00.602 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-06 13:33:00.604 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-06 13:33:00.606 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-06 13:33:00.607 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-06 13:33:00.609 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-06 13:33:00.615 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=5.7
2026-04-06 13:33:00.615 | step 3 | route=IT_Ticket | empId=10787 | apiMs=23.22 | totalMs=23.22
2026-04-06 13:33:00.616 | step 1 | route=IT_Ticket | empId=10787 | query called at=13:33:00.616
2026-04-06 13:33:00.617 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-06 13:33:00.619 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-06 13:33:00.620 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-06 13:33:00.621 | step 3 | route=IT_Ticket | empId=10787 | apiMs=4.73 | totalMs=4.73
2026-04-06 13:33:12.179 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10787 | query called at=13:33:12.179
2026-04-06 13:33:12.413 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=233.42
2026-04-06 13:33:12.413 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10787 | apiMs=234.48 | totalMs=234.48
2026-04-06 13:33:14.264 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query called at=13:33:14.264
2026-04-06 13:33:14.278 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=13.43
2026-04-06 13:33:14.281 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10787 | apiMs=16.91 | totalMs=16.91
2026-04-06 13:34:43.088 | step 1 | route=IT_TicketPost | empId=10787 | query called at=13:34:43.088
2026-04-06 13:34:43.100 | step 2 | route=IT_TicketPost | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-04-06 13:34:43.103 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=15.20 | totalMs=15.20
2026-04-06 13:34:43.106 | step 1 | route=IT_TicketPost | empId=10787 | query called at=13:34:43.106
2026-04-06 13:34:43.121 | step 2 | route=IT_TicketPost | empId=10787 | query=IT_Ticket_Save_SPOC | queryMs=12.57
2026-04-06 13:34:43.123 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=16.82 | totalMs=16.82
2026-04-06 13:34:43.123 | step 1 | route=IT_TicketPost | empId=10787 | query called at=13:34:43.123
2026-04-06 13:34:43.125 | step 2 | route=IT_TicketPost | empId=10787 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-06 13:34:43.125 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=2.04 | totalMs=2.04
2026-04-06 13:34:45.271 | step 1 | route=IT_Ticket | empId=10787 | query called at=13:34:45.271
2026-04-06 13:34:45.282 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-04-06 13:34:45.283 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-06 13:34:45.285 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-06 13:34:45.286 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-06 13:34:45.288 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-06 13:34:45.294 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=5.49
2026-04-06 13:34:45.294 | step 3 | route=IT_Ticket | empId=10787 | apiMs=23.33 | totalMs=23.33
2026-04-06 13:34:45.295 | step 1 | route=IT_Ticket | empId=10787 | query called at=13:34:45.295
2026-04-06 13:34:45.296 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-06 13:34:45.297 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-06 13:34:45.299 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 13:34:45.299 | step 3 | route=IT_Ticket | empId=10787 | apiMs=4.67 | totalMs=4.67
2026-04-06 13:53:45.869 | step 1 | route=IT_Ticket | empId=51120 | query called at=13:53:45.869
2026-04-06 13:53:45.913 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=43.58
2026-04-06 13:53:45.918 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-04-06 13:53:45.922 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-06 13:53:45.926 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-06 13:53:45.951 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=24.45
2026-04-06 13:53:45.959 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=7.77
2026-04-06 13:53:45.959 | step 3 | route=IT_Ticket | empId=51120 | apiMs=90.71 | totalMs=90.71
2026-04-06 13:53:45.960 | step 1 | route=IT_Ticket | empId=51120 | query called at=13:53:45.960
2026-04-06 13:53:45.980 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=19.41
2026-04-06 13:53:45.981 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-06 13:53:45.983 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-06 13:53:45.983 | step 3 | route=IT_Ticket | empId=51120 | apiMs=23.07 | totalMs=23.07
2026-04-06 13:54:09.577 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=13:54:09.577
2026-04-06 13:54:10.010 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=433.17
2026-04-06 13:54:10.011 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=434.30 | totalMs=434.30
2026-04-06 13:54:11.884 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=13:54:11.884
2026-04-06 13:54:11.895 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-06 13:54:11.898 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=13.40 | totalMs=13.40
2026-04-06 13:54:28.746 | step 1 | route=IT_TicketPost | empId=51120 | query called at=13:54:28.746
2026-04-06 13:54:28.757 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-06 13:54:28.760 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.09 | totalMs=14.09
2026-04-06 13:54:28.763 | step 1 | route=IT_TicketPost | empId=51120 | query called at=13:54:28.763
2026-04-06 13:54:28.783 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=16.78
2026-04-06 13:54:28.786 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=22.72 | totalMs=22.72
2026-04-06 13:54:28.786 | step 1 | route=IT_TicketPost | empId=51120 | query called at=13:54:28.786
2026-04-06 13:54:28.788 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-06 13:54:28.789 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.54 | totalMs=2.54
2026-04-06 13:54:28.789 | step 1 | route=IT_TicketPost | empId=51120 | query called at=13:54:28.789
2026-04-06 13:54:28.791 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-06 13:54:28.791 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.95 | totalMs=1.95
2026-04-06 13:54:30.459 | step 1 | route=IT_Ticket | empId=51120 | query called at=13:54:30.459
2026-04-06 13:54:30.469 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-06 13:54:30.471 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-06 13:54:30.472 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-06 13:54:30.474 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-06 13:54:30.475 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-06 13:54:30.477 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.98
2026-04-06 13:54:30.478 | step 3 | route=IT_Ticket | empId=51120 | apiMs=19.30 | totalMs=19.30
2026-04-06 13:54:30.478 | step 1 | route=IT_Ticket | empId=51120 | query called at=13:54:30.478
2026-04-06 13:54:30.480 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-06 13:54:30.481 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-06 13:54:30.483 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-06 13:54:30.483 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.65 | totalMs=4.65
2026-04-06 13:54:54.770 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=13:54:54.770
2026-04-06 13:54:55.202 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=431.55
2026-04-06 13:54:55.205 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=435.28 | totalMs=435.28
2026-04-06 13:54:57.654 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=13:54:57.654
2026-04-06 13:54:57.675 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=21.15
2026-04-06 13:54:57.679 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=25.28 | totalMs=25.28
2026-04-06 13:55:26.425 | step 1 | route=IT_TicketPost | empId=51120 | query called at=13:55:26.425
2026-04-06 13:55:26.440 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.69
2026-04-06 13:55:26.443 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=18.47 | totalMs=18.47
2026-04-06 13:55:26.446 | step 1 | route=IT_TicketPost | empId=51120 | query called at=13:55:26.446
2026-04-06 13:55:26.476 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=27.33
2026-04-06 13:55:26.478 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=32.23 | totalMs=32.23
2026-04-06 13:55:26.479 | step 1 | route=IT_TicketPost | empId=51120 | query called at=13:55:26.479
2026-04-06 13:55:26.481 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-06 13:55:26.481 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.52 | totalMs=2.52
2026-04-06 13:55:29.006 | step 1 | route=IT_Ticket | empId=51120 | query called at=13:55:29.006
2026-04-06 13:55:29.017 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-06 13:55:29.018 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-06 13:55:29.020 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-06 13:55:29.022 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-06 13:55:29.023 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-06 13:55:29.026 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=2.26
2026-04-06 13:55:29.026 | step 3 | route=IT_Ticket | empId=51120 | apiMs=20.14 | totalMs=20.14
2026-04-06 13:55:29.027 | step 1 | route=IT_Ticket | empId=51120 | query called at=13:55:29.027
2026-04-06 13:55:29.028 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-06 13:55:29.030 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-06 13:55:29.031 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-06 13:55:29.032 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.86 | totalMs=4.86
2026-04-06 14:00:14.903 | step 1 | route=IT_Ticket | empId=40217 | query called at=14:00:14.903
2026-04-06 14:00:14.948 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=44.14
2026-04-06 14:00:14.953 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-06 14:00:14.957 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-06 14:00:14.961 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-06 14:00:14.962 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-06 14:00:14.968 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=4.99
2026-04-06 14:00:14.968 | step 3 | route=IT_Ticket | empId=40217 | apiMs=64.95 | totalMs=64.95
2026-04-06 14:00:14.969 | step 1 | route=IT_Ticket | empId=40217 | query called at=14:00:14.969
2026-04-06 14:00:14.971 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-06 14:00:14.972 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-06 14:00:14.973 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-06 14:00:14.974 | step 3 | route=IT_Ticket | empId=40217 | apiMs=5.11 | totalMs=5.11
2026-04-06 14:00:37.421 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=14:00:37.421
2026-04-06 14:00:37.851 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=430.31
2026-04-06 14:00:37.852 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=431.38 | totalMs=431.38
2026-04-06 14:00:39.840 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=14:00:39.840
2026-04-06 14:00:39.851 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.94
2026-04-06 14:00:39.855 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=14.90 | totalMs=14.90
2026-04-06 14:02:57.897 | step 1 | route=IT_TicketPost | empId=40217 | query called at=14:02:57.897
2026-04-06 14:02:57.908 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-06 14:02:57.908 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=11.23 | totalMs=11.23
2026-04-06 14:02:57.909 | step 1 | route=IT_TicketPost | empId=40217 | query called at=14:02:57.909
2026-04-06 14:02:57.951 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=41.94
2026-04-06 14:02:57.961 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=52.18 | totalMs=52.18
2026-04-06 14:02:57.961 | step 1 | route=IT_TicketPost | empId=40217 | query called at=14:02:57.961
2026-04-06 14:02:57.963 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-06 14:02:57.964 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.23 | totalMs=2.23
2026-04-06 14:02:58.184 | step 1 | route=IT_Ticket | empId=40217 | query called at=14:02:58.184
2026-04-06 14:02:58.195 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-06 14:02:58.196 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-06 14:02:58.198 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-06 14:02:58.199 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-06 14:02:58.201 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-06 14:02:58.203 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=1.98
2026-04-06 14:02:58.203 | step 3 | route=IT_Ticket | empId=40217 | apiMs=19.04 | totalMs=19.04
2026-04-06 14:02:58.204 | step 1 | route=IT_Ticket | empId=40217 | query called at=14:02:58.204
2026-04-06 14:02:58.205 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-06 14:02:58.207 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 14:02:58.208 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 14:02:58.209 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.62 | totalMs=4.62
2026-04-06 14:03:28.190 | step 1 | route=IT_Ticket | empId=38669 | query called at=14:03:28.190
2026-04-06 14:03:28.201 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-06 14:03:28.205 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-06 14:03:28.209 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-06 14:03:28.213 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-06 14:03:28.215 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-06 14:03:28.217 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=1.97
2026-04-06 14:03:28.217 | step 3 | route=IT_Ticket | empId=38669 | apiMs=27.56 | totalMs=27.56
2026-04-06 14:03:28.218 | step 1 | route=IT_Ticket | empId=38669 | query called at=14:03:28.218
2026-04-06 14:03:28.219 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-06 14:03:28.221 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 14:03:28.222 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 14:03:28.222 | step 3 | route=IT_Ticket | empId=38669 | apiMs=4.60 | totalMs=4.60
2026-04-06 14:03:41.287 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38669 | query called at=14:03:41.287
2026-04-06 14:03:41.551 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=263.49
2026-04-06 14:03:41.554 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38669 | apiMs=267.09 | totalMs=267.09
2026-04-06 14:03:45.933 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38669 | query called at=14:03:45.933
2026-04-06 14:03:45.960 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=26.69
2026-04-06 14:03:45.964 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38669 | apiMs=30.57 | totalMs=30.57
2026-04-06 14:05:50.444 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=14:05:50.444
2026-04-06 14:05:50.506 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=60.73
2026-04-06 14:05:50.509 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=64.96 | totalMs=64.96
2026-04-06 14:05:58.207 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:05:58.207
2026-04-06 14:06:04.331 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=14:06:04.331
2026-04-06 14:06:04.359 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=27.54
2026-04-06 14:06:04.364 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=32.94 | totalMs=32.94
2026-04-06 14:06:04.367 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=14:06:04.367
2026-04-06 14:06:04.371 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-06 14:06:04.372 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-06 14:06:04.373 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-06 14:06:04.374 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=7.05 | totalMs=7.05
2026-04-06 14:06:04.596 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=14:06:04.596
2026-04-06 14:06:04.610 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=13.56
2026-04-06 14:06:04.611 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=14.59 | totalMs=14.59
2026-04-06 14:06:04.961 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:06:04.961
2026-04-06 14:06:42.574 | step 1 | route=IT_TicketPost | empId=38669 | query called at=14:06:42.574
2026-04-06 14:06:42.597 | step 2 | route=IT_TicketPost | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=23.11
2026-04-06 14:06:42.600 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=26.79 | totalMs=26.79
2026-04-06 14:06:42.603 | step 1 | route=IT_TicketPost | empId=38669 | query called at=14:06:42.603
2026-04-06 14:06:42.616 | step 2 | route=IT_TicketPost | empId=38669 | query=IT_Ticket_Save_SPOC | queryMs=9.5
2026-04-06 14:06:42.618 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=14.51 | totalMs=14.51
2026-04-06 14:06:42.618 | step 1 | route=IT_TicketPost | empId=38669 | query called at=14:06:42.618
2026-04-06 14:06:42.621 | step 2 | route=IT_TicketPost | empId=38669 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-06 14:06:42.621 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=2.64 | totalMs=2.64
2026-04-06 14:06:42.621 | step 1 | route=IT_TicketPost | empId=38669 | query called at=14:06:42.621
2026-04-06 14:06:42.623 | step 2 | route=IT_TicketPost | empId=38669 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-06 14:06:42.623 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=1.55 | totalMs=1.55
2026-04-06 14:06:42.885 | step 1 | route=IT_Ticket | empId=38669 | query called at=14:06:42.885
2026-04-06 14:06:42.899 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=12.94
2026-04-06 14:06:42.900 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-06 14:06:42.901 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-06 14:06:42.903 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-06 14:06:42.904 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-06 14:06:42.907 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=3.01
2026-04-06 14:06:42.907 | step 3 | route=IT_Ticket | empId=38669 | apiMs=22.04 | totalMs=22.04
2026-04-06 14:06:42.908 | step 1 | route=IT_Ticket | empId=38669 | query called at=14:06:42.908
2026-04-06 14:06:42.909 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-06 14:06:42.910 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-06 14:06:42.911 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-06 14:06:42.912 | step 3 | route=IT_Ticket | empId=38669 | apiMs=3.72 | totalMs=3.72
2026-04-06 14:33:20.989 | step 1 | route=IT_Ticket | empId=30785 | query called at=14:33:20.989
2026-04-06 14:33:21.039 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=49.55
2026-04-06 14:33:21.047 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=8.11
2026-04-06 14:33:21.056 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=8.4
2026-04-06 14:33:21.065 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-06 14:33:21.116 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_it_Ticket_Details | queryMs=51.24
2026-04-06 14:33:21.134 | step 2 | route=IT_Ticket | empId=30785 | query=VMS_Comp_login_proc | queryMs=16.94
2026-04-06 14:33:21.134 | step 3 | route=IT_Ticket | empId=30785 | apiMs=145.35 | totalMs=145.35
2026-04-06 14:33:21.135 | step 1 | route=IT_Ticket | empId=30785 | query called at=14:33:21.135
2026-04-06 14:33:21.175 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=39.74
2026-04-06 14:33:21.184 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-04-06 14:33:21.192 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=8.4
2026-04-06 14:33:21.193 | step 3 | route=IT_Ticket | empId=30785 | apiMs=58.09 | totalMs=58.09
2026-04-06 14:33:58.705 | step 1 | route=Ticket_Entry_SPOC_Module | empId=30785 | query called at=14:33:58.705
2026-04-06 14:33:59.013 | step 2 | route=Ticket_Entry_SPOC_Module | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=307.53
2026-04-06 14:33:59.014 | step 3 | route=Ticket_Entry_SPOC_Module | empId=30785 | apiMs=308.66 | totalMs=308.66
2026-04-06 14:34:08.135 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=30785 | query called at=14:34:08.135
2026-04-06 14:34:08.149 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=12.65
2026-04-06 14:34:08.149 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=30785 | apiMs=13.87 | totalMs=13.87
2026-04-06 14:38:22.380 | step 1 | route=IT_Ticket | empId=32698 | query called at=14:38:22.380
2026-04-06 14:38:22.392 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-04-06 14:38:22.394 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-06 14:38:22.395 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-06 14:38:22.397 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-06 14:38:22.398 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-06 14:38:22.404 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=5.77
2026-04-06 14:38:22.405 | step 3 | route=IT_Ticket | empId=32698 | apiMs=24.37 | totalMs=24.37
2026-04-06 14:38:22.405 | step 1 | route=IT_Ticket | empId=32698 | query called at=14:38:22.405
2026-04-06 14:38:22.407 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-06 14:38:22.409 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-06 14:38:22.410 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-06 14:38:22.410 | step 3 | route=IT_Ticket | empId=32698 | apiMs=4.84 | totalMs=4.84
2026-04-06 14:40:20.291 | step 1 | route=IT_TicketPost | empId=30785 | query called at=14:40:20.291
2026-04-06 14:40:20.315 | step 2 | route=IT_TicketPost | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=23.11
2026-04-06 14:40:20.319 | step 3 | route=IT_TicketPost | empId=30785 | apiMs=27.20 | totalMs=27.20
2026-04-06 14:40:20.322 | step 1 | route=IT_TicketPost | empId=30785 | query called at=14:40:20.322
2026-04-06 14:40:20.343 | step 2 | route=IT_TicketPost | empId=30785 | query=IT_Ticket_Save_SPOC | queryMs=18.54
2026-04-06 14:40:20.345 | step 3 | route=IT_TicketPost | empId=30785 | apiMs=23.14 | totalMs=23.14
2026-04-06 14:40:20.345 | step 1 | route=IT_TicketPost | empId=30785 | query called at=14:40:20.345
2026-04-06 14:40:20.366 | step 2 | route=IT_TicketPost | empId=30785 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.12
2026-04-06 14:40:20.366 | step 3 | route=IT_TicketPost | empId=30785 | apiMs=20.92 | totalMs=20.92
2026-04-06 14:40:20.367 | step 1 | route=IT_TicketPost | empId=30785 | query called at=14:40:20.367
2026-04-06 14:40:20.368 | step 2 | route=IT_TicketPost | empId=30785 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-06 14:40:20.369 | step 3 | route=IT_TicketPost | empId=30785 | apiMs=1.80 | totalMs=1.80
2026-04-06 14:40:22.488 | step 1 | route=IT_Ticket | empId=30785 | query called at=14:40:22.488
2026-04-06 14:40:22.502 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=13.03
2026-04-06 14:40:22.504 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-06 14:40:22.505 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-06 14:40:22.507 | step 2 | route=IT_Ticket | empId=30785 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-06 14:40:22.508 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-06 14:40:22.514 | step 2 | route=IT_Ticket | empId=30785 | query=VMS_Comp_login_proc | queryMs=5.56
2026-04-06 14:40:22.514 | step 3 | route=IT_Ticket | empId=30785 | apiMs=25.79 | totalMs=25.79
2026-04-06 14:40:22.515 | step 1 | route=IT_Ticket | empId=30785 | query called at=14:40:22.515
2026-04-06 14:40:22.516 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-06 14:40:22.518 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-06 14:40:22.519 | step 2 | route=IT_Ticket | empId=30785 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-06 14:40:22.519 | step 3 | route=IT_Ticket | empId=30785 | apiMs=4.68 | totalMs=4.68
2026-04-06 14:40:47.247 | step 1 | route=IT_Ticket_Report | empId=30785 | query called at=14:40:47.247
2026-04-06 14:40:47.541 | step 2 | route=IT_Ticket_Report | empId=30785 | query=kpi_it_ticket_report_page_proc | queryMs=293.06
2026-04-06 14:40:47.541 | step 3 | route=IT_Ticket_Report | empId=30785 | apiMs=294.24 | totalMs=294.24
2026-04-06 14:40:48.611 | step 4 | route=pageRenderd | empId=30785 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:40:48.611
2026-04-06 14:41:22.783 | step 1 | route=Ticket_SPOC_Approve | empId=30785 | query called at=14:41:22.783
2026-04-06 14:41:22.826 | step 2 | route=Ticket_SPOC_Approve | empId=30785 | query=IT_TIcket_SPOCApp_Report | queryMs=41.85
2026-04-06 14:41:22.829 | step 3 | route=Ticket_SPOC_Approve | empId=30785 | apiMs=45.99 | totalMs=45.99
2026-04-06 14:41:24.021 | step 4 | route=pageRenderd | empId=30785 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:41:24.021
2026-04-06 14:41:35.754 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:41:35.754
2026-04-06 14:41:35.765 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.25
2026-04-06 14:41:35.767 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-06 14:41:35.769 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-06 14:41:35.770 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-06 14:41:35.772 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-06 14:41:35.778 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=5.68
2026-04-06 14:41:35.778 | step 3 | route=IT_Ticket | empId=49869 | apiMs=24.84 | totalMs=24.84
2026-04-06 14:41:35.779 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:41:35.779
2026-04-06 14:41:35.781 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-06 14:41:35.782 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 14:41:35.784 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 14:41:35.784 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.13 | totalMs=5.13
2026-04-06 14:41:43.653 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=14:41:43.653
2026-04-06 14:41:44.050 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=396.11
2026-04-06 14:41:44.053 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=400.07 | totalMs=400.07
2026-04-06 14:41:45.444 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=14:41:45.444
2026-04-06 14:41:45.458 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-04-06 14:41:45.461 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=16.63 | totalMs=16.63
2026-04-06 14:42:24.291 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:42:24.291
2026-04-06 14:42:24.310 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=17.93
2026-04-06 14:42:24.313 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=22.21 | totalMs=22.21
2026-04-06 14:42:24.316 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:42:24.316
2026-04-06 14:42:24.337 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=17.94
2026-04-06 14:42:24.339 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=22.54 | totalMs=22.54
2026-04-06 14:42:24.339 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:42:24.339
2026-04-06 14:42:24.360 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.68
2026-04-06 14:42:24.360 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=20.59 | totalMs=20.59
2026-04-06 14:42:26.948 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:42:26.948
2026-04-06 14:42:26.958 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-04-06 14:42:26.960 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-06 14:42:26.961 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-06 14:42:26.963 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-06 14:42:26.964 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-06 14:42:26.969 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=4.19
2026-04-06 14:42:26.969 | step 3 | route=IT_Ticket | empId=49869 | apiMs=20.69 | totalMs=20.69
2026-04-06 14:42:26.969 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:42:26.969
2026-04-06 14:42:26.971 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 14:42:26.972 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-06 14:42:26.974 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-06 14:42:26.974 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.42 | totalMs=4.42
2026-04-06 14:44:06.425 | step 1 | route=IT_Ticket | empId=32698 | query called at=14:44:06.425
2026-04-06 14:44:06.436 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-06 14:44:06.441 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-06 14:44:06.445 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-06 14:44:06.448 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-06 14:44:06.450 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-06 14:44:06.456 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=5.58
2026-04-06 14:44:06.456 | step 3 | route=IT_Ticket | empId=32698 | apiMs=30.85 | totalMs=30.85
2026-04-06 14:44:06.457 | step 1 | route=IT_Ticket | empId=32698 | query called at=14:44:06.457
2026-04-06 14:44:06.458 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-06 14:44:06.459 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-06 14:44:06.461 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-06 14:44:06.461 | step 3 | route=IT_Ticket | empId=32698 | apiMs=4.42 | totalMs=4.42
2026-04-06 14:44:32.247 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32698 | query called at=14:44:32.247
2026-04-06 14:44:32.967 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=718.82
2026-04-06 14:44:32.967 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32698 | apiMs=719.96 | totalMs=719.96
2026-04-06 14:44:37.444 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query called at=14:44:37.444
2026-04-06 14:44:37.456 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=11.38
2026-04-06 14:44:37.460 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32698 | apiMs=15.21 | totalMs=15.21
2026-04-06 14:58:41.022 | step 1 | route=IT_Ticket | empId=67606 | query called at=14:58:41.022
2026-04-06 14:58:41.057 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=33.91
2026-04-06 14:58:41.061 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-06 14:58:41.065 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-06 14:58:41.069 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-06 14:58:41.084 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=14.84
2026-04-06 14:58:41.088 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=4
2026-04-06 14:58:41.089 | step 3 | route=IT_Ticket | empId=67606 | apiMs=66.29 | totalMs=66.29
2026-04-06 14:58:41.089 | step 1 | route=IT_Ticket | empId=67606 | query called at=14:58:41.089
2026-04-06 14:58:41.107 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=17.62
2026-04-06 14:58:41.109 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 14:58:41.110 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-06 14:58:41.110 | step 3 | route=IT_Ticket | empId=67606 | apiMs=21.01 | totalMs=21.01
2026-04-06 14:58:55.259 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=14:58:55.259
2026-04-06 14:58:55.555 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=295.73
2026-04-06 14:58:55.558 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=299.52 | totalMs=299.52
2026-04-06 14:58:59.460 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=14:58:59.460
2026-04-06 14:58:59.471 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-04-06 14:58:59.475 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=14.67 | totalMs=14.67
2026-04-06 14:59:37.394 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:59:37.394
2026-04-06 14:59:37.405 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-06 14:59:37.409 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-06 14:59:37.412 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-06 14:59:37.416 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-06 14:59:37.417 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-06 14:59:37.426 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=7.99
2026-04-06 14:59:37.426 | step 3 | route=IT_Ticket | empId=6770 | apiMs=32.28 | totalMs=32.28
2026-04-06 14:59:37.426 | step 1 | route=IT_Ticket | empId=6770 | query called at=14:59:37.426
2026-04-06 14:59:37.428 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-06 14:59:37.429 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-06 14:59:37.430 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-06 14:59:37.431 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.38 | totalMs=4.38
2026-04-06 14:59:46.993 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=14:59:46.993
2026-04-06 14:59:47.133 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=139.16
2026-04-06 14:59:47.136 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=142.93 | totalMs=142.93
2026-04-06 14:59:51.180 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=14:59:51.180
2026-04-06 14:59:51.236 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=55.22
2026-04-06 14:59:51.239 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=58.95 | totalMs=58.95
2026-04-06 15:00:34.593 | step 1 | route=IT_TicketPost | empId=67606 | query called at=15:00:34.593
2026-04-06 15:00:34.604 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-06 15:00:34.608 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=14.40 | totalMs=14.40
2026-04-06 15:00:34.611 | step 1 | route=IT_TicketPost | empId=67606 | query called at=15:00:34.611
2026-04-06 15:00:34.641 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=27.39
2026-04-06 15:00:34.648 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=37.77 | totalMs=37.77
2026-04-06 15:00:34.649 | step 1 | route=IT_TicketPost | empId=67606 | query called at=15:00:34.649
2026-04-06 15:00:34.679 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.77
2026-04-06 15:00:34.679 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=30.64 | totalMs=30.64
2026-04-06 15:00:34.907 | step 1 | route=IT_Ticket | empId=67606 | query called at=15:00:34.907
2026-04-06 15:00:34.917 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-06 15:00:34.919 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-06 15:00:34.920 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-06 15:00:34.922 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-06 15:00:34.924 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-06 15:00:34.930 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=5.93
2026-04-06 15:00:34.930 | step 3 | route=IT_Ticket | empId=67606 | apiMs=23.68 | totalMs=23.68
2026-04-06 15:00:34.931 | step 1 | route=IT_Ticket | empId=67606 | query called at=15:00:34.931
2026-04-06 15:00:34.932 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-06 15:00:34.934 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-06 15:00:34.935 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 15:00:34.935 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.56 | totalMs=4.56
2026-04-06 15:01:41.150 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:01:41.150
2026-04-06 15:01:41.160 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-04-06 15:01:41.162 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-06 15:01:41.163 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-06 15:01:41.164 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-06 15:01:41.165 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-06 15:01:41.170 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=3.79
2026-04-06 15:01:41.170 | step 3 | route=IT_Ticket | empId=43200 | apiMs=19.64 | totalMs=19.64
2026-04-06 15:01:41.170 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:01:41.170
2026-04-06 15:01:41.172 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-06 15:01:41.173 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-06 15:01:41.174 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-06 15:01:41.174 | step 3 | route=IT_Ticket | empId=43200 | apiMs=3.88 | totalMs=3.88
2026-04-06 15:01:46.949 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:01:46.949
2026-04-06 15:01:47.102 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=150.33
2026-04-06 15:01:47.105 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=156.10 | totalMs=156.10
2026-04-06 15:01:49.303 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=15:01:49.303
2026-04-06 15:01:49.313 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-06 15:01:49.314 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=10.61 | totalMs=10.61
2026-04-06 15:02:31.372 | step 1 | route=IT_Ticket | empId=32698 | query called at=15:02:31.372
2026-04-06 15:02:31.382 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-04-06 15:02:31.387 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-06 15:02:31.391 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-06 15:02:31.395 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-06 15:02:31.396 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-06 15:02:31.398 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=1.31
2026-04-06 15:02:31.398 | step 3 | route=IT_Ticket | empId=32698 | apiMs=26.09 | totalMs=26.09
2026-04-06 15:02:31.398 | step 1 | route=IT_Ticket | empId=32698 | query called at=15:02:31.398
2026-04-06 15:02:31.400 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-06 15:02:31.401 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-06 15:02:31.403 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-06 15:02:31.403 | step 3 | route=IT_Ticket | empId=32698 | apiMs=4.47 | totalMs=4.47
2026-04-06 15:02:38.567 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32698 | query called at=15:02:38.567
2026-04-06 15:02:38.994 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=426.1
2026-04-06 15:02:38.994 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32698 | apiMs=427.18 | totalMs=427.18
2026-04-06 15:02:40.362 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query called at=15:02:40.362
2026-04-06 15:02:40.374 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-04-06 15:02:40.377 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32698 | apiMs=15.64 | totalMs=15.64
2026-04-06 15:02:41.131 | step 1 | route=IT_Ticket | empId=6770 | query called at=15:02:41.131
2026-04-06 15:02:41.155 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=21.2
2026-04-06 15:02:41.168 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-04-06 15:02:41.179 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=8.91
2026-04-06 15:02:41.181 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-06 15:02:41.182 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-06 15:02:41.187 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=4.26
2026-04-06 15:02:41.187 | step 3 | route=IT_Ticket | empId=6770 | apiMs=56.26 | totalMs=56.26
2026-04-06 15:02:41.188 | step 1 | route=IT_Ticket | empId=6770 | query called at=15:02:41.188
2026-04-06 15:02:41.190 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=2.12
2026-04-06 15:02:41.196 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=5.63
2026-04-06 15:02:41.205 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-04-06 15:02:41.205 | step 3 | route=IT_Ticket | empId=6770 | apiMs=17.19 | totalMs=17.19
2026-04-06 15:02:46.198 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:02:46.198
2026-04-06 15:02:46.209 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-06 15:02:46.212 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=13.62 | totalMs=13.62
2026-04-06 15:02:46.215 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:02:46.215
2026-04-06 15:02:46.544 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=326.55
2026-04-06 15:02:46.563 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=348.42 | totalMs=348.42
2026-04-06 15:02:46.564 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:02:46.564
2026-04-06 15:02:46.593 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.55
2026-04-06 15:02:46.593 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=29.43 | totalMs=29.43
2026-04-06 15:02:46.593 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:02:46.593
2026-04-06 15:02:46.595 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-06 15:02:46.595 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.00 | totalMs=2.00
2026-04-06 15:02:48.726 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=15:02:48.726
2026-04-06 15:02:48.879 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=152.88
2026-04-06 15:02:48.883 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=157.02 | totalMs=157.02
2026-04-06 15:02:50.424 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:02:50.424
2026-04-06 15:02:50.437 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-04-06 15:02:50.441 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-06 15:02:50.442 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-06 15:02:50.443 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-06 15:02:50.444 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.77
2026-04-06 15:02:50.446 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.22
2026-04-06 15:02:50.446 | step 3 | route=IT_Ticket | empId=43200 | apiMs=21.49 | totalMs=21.49
2026-04-06 15:02:50.446 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:02:50.446
2026-04-06 15:02:50.448 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-06 15:02:50.449 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-06 15:02:50.450 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-06 15:02:50.451 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.10 | totalMs=4.10
2026-04-06 15:02:50.808 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=15:02:50.808
2026-04-06 15:02:50.820 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-04-06 15:02:50.820 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=11.86 | totalMs=11.86
2026-04-06 15:02:56.609 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:02:56.609
2026-04-06 15:02:56.748 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=138.68
2026-04-06 15:02:56.752 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=142.52 | totalMs=142.52
2026-04-06 15:02:58.839 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=15:02:58.839
2026-04-06 15:02:58.850 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-06 15:02:58.853 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=13.74 | totalMs=13.74
2026-04-06 15:04:00.640 | step 1 | route=IT_TicketPost | empId=32698 | query called at=15:04:00.640
2026-04-06 15:04:00.650 | step 2 | route=IT_TicketPost | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-04-06 15:04:00.650 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=10.25 | totalMs=10.25
2026-04-06 15:04:00.651 | step 1 | route=IT_TicketPost | empId=32698 | query called at=15:04:00.651
2026-04-06 15:04:00.703 | step 2 | route=IT_TicketPost | empId=32698 | query=IT_Ticket_Save_SPOC | queryMs=51.82
2026-04-06 15:04:00.707 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=55.91 | totalMs=55.91
2026-04-06 15:04:00.707 | step 1 | route=IT_TicketPost | empId=32698 | query called at=15:04:00.707
2026-04-06 15:04:00.709 | step 2 | route=IT_TicketPost | empId=32698 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-06 15:04:00.710 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=2.42 | totalMs=2.42
2026-04-06 15:04:01.168 | step 1 | route=IT_Ticket | empId=32698 | query called at=15:04:01.168
2026-04-06 15:04:01.181 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-06 15:04:01.185 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-06 15:04:01.186 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-06 15:04:01.188 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-06 15:04:01.189 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-06 15:04:01.192 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=2.72
2026-04-06 15:04:01.193 | step 3 | route=IT_Ticket | empId=32698 | apiMs=24.76 | totalMs=24.76
2026-04-06 15:04:01.193 | step 1 | route=IT_Ticket | empId=32698 | query called at=15:04:01.193
2026-04-06 15:04:01.195 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-06 15:04:01.196 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 15:04:01.198 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-06 15:04:01.198 | step 3 | route=IT_Ticket | empId=32698 | apiMs=4.74 | totalMs=4.74
2026-04-06 15:04:07.985 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:04:07.985
2026-04-06 15:04:07.996 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-04-06 15:04:08.001 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-06 15:04:08.005 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-06 15:04:08.008 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-06 15:04:08.010 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-06 15:04:08.012 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.94
2026-04-06 15:04:08.013 | step 3 | route=IT_Ticket | empId=41332 | apiMs=27.71 | totalMs=27.71
2026-04-06 15:04:08.013 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:04:08.013
2026-04-06 15:04:08.015 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-06 15:04:08.016 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-06 15:04:08.017 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 15:04:08.018 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.67 | totalMs=4.67
2026-04-06 15:04:17.491 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=15:04:17.491
2026-04-06 15:04:17.796 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=304.71
2026-04-06 15:04:17.797 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=305.86 | totalMs=305.86
2026-04-06 15:04:21.074 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=15:04:21.074
2026-04-06 15:04:21.086 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-04-06 15:04:21.089 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=15.38 | totalMs=15.38
2026-04-06 15:05:27.614 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:05:27.614
2026-04-06 15:05:27.625 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-04-06 15:05:27.629 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.32 | totalMs=14.32
2026-04-06 15:05:27.631 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:05:27.631
2026-04-06 15:05:27.653 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=19.19
2026-04-06 15:05:27.658 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=27.10 | totalMs=27.10
2026-04-06 15:05:27.659 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:05:27.659
2026-04-06 15:05:27.663 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.01
2026-04-06 15:05:27.664 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=4.78 | totalMs=4.78
2026-04-06 15:05:27.664 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:05:27.664
2026-04-06 15:05:27.672 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8
2026-04-06 15:05:27.673 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=8.66 | totalMs=8.66
2026-04-06 15:05:29.362 | step 1 | route=IT_TicketPost | empId=6770 | query called at=15:05:29.362
2026-04-06 15:05:29.374 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-04-06 15:05:29.374 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=12.25 | totalMs=12.25
2026-04-06 15:05:29.375 | step 1 | route=IT_TicketPost | empId=6770 | query called at=15:05:29.375
2026-04-06 15:05:29.404 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=28.92
2026-04-06 15:05:29.409 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=33.57 | totalMs=33.57
2026-04-06 15:05:29.409 | step 1 | route=IT_TicketPost | empId=6770 | query called at=15:05:29.409
2026-04-06 15:05:29.411 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-06 15:05:29.411 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.09 | totalMs=2.09
2026-04-06 15:05:29.412 | step 1 | route=IT_TicketPost | empId=6770 | query called at=15:05:29.412
2026-04-06 15:05:29.414 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-06 15:05:29.414 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.41 | totalMs=2.41
2026-04-06 15:05:30.888 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:05:30.888
2026-04-06 15:05:30.901 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-06 15:05:30.905 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-06 15:05:30.907 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-06 15:05:30.908 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-06 15:05:30.910 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-06 15:05:30.912 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.99
2026-04-06 15:05:30.912 | step 3 | route=IT_Ticket | empId=43200 | apiMs=23.99 | totalMs=23.99
2026-04-06 15:05:30.913 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:05:30.913
2026-04-06 15:05:30.914 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-06 15:05:30.916 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-06 15:05:30.917 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-06 15:05:30.917 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.44 | totalMs=4.44
2026-04-06 15:05:31.433 | step 1 | route=IT_Ticket | empId=6770 | query called at=15:05:31.433
2026-04-06 15:05:31.446 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-06 15:05:31.450 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-06 15:05:31.451 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-06 15:05:31.453 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-06 15:05:31.454 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-06 15:05:31.456 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=1.73
2026-04-06 15:05:31.456 | step 3 | route=IT_Ticket | empId=6770 | apiMs=23.02 | totalMs=23.02
2026-04-06 15:05:31.457 | step 1 | route=IT_Ticket | empId=6770 | query called at=15:05:31.457
2026-04-06 15:05:31.458 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-06 15:05:31.459 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-06 15:05:31.460 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-06 15:05:31.461 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.06 | totalMs=4.06
2026-04-06 15:06:22.997 | step 1 | route=HW_Ticket_Report | empId=41204 | query called at=15:06:22.997
2026-04-06 15:06:23.073 | step 2 | route=HW_Ticket_Report | empId=41204 | query=hw_ticket_report_kpi_proc | queryMs=75.9
2026-04-06 15:06:23.073 | step 3 | route=HW_Ticket_Report | empId=41204 | apiMs=76.90 | totalMs=76.90
2026-04-06 15:06:23.508 | step 4 | route=pageRenderd | empId=41204 | Page=HW TICKET REPORT | page fully loaded at : 15:06:23.508
2026-04-06 15:06:57.995 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:06:57.995
2026-04-06 15:06:58.005 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-04-06 15:06:58.009 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-06 15:06:58.012 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-06 15:06:58.016 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-06 15:06:58.017 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-06 15:06:58.019 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=1.28
2026-04-06 15:06:58.019 | step 3 | route=IT_Ticket | empId=41204 | apiMs=24.17 | totalMs=24.17
2026-04-06 15:06:58.020 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:06:58.020
2026-04-06 15:06:58.021 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-06 15:06:58.022 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-06 15:06:58.023 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-06 15:06:58.024 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.08 | totalMs=4.08
2026-04-06 15:07:05.442 | step 1 | route=HW_TicketFun | empId= | query called at=15:07:05.442
2026-04-06 15:07:05.453 | step 2 | route=HW_TicketFun | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=10.09
2026-04-06 15:07:05.456 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.84 | totalMs=13.84
2026-04-06 15:07:19.022 | step 1 | route=HW_TicketPost | empId=41204 | query called at=15:07:19.022
2026-04-06 15:07:19.051 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=28
2026-04-06 15:07:19.051 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=29.09 | totalMs=29.09
2026-04-06 15:07:19.052 | step 1 | route=HW_TicketPost | empId=41204 | query called at=15:07:19.052
2026-04-06 15:07:19.054 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-06 15:07:19.054 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=2.50 | totalMs=2.50
2026-04-06 15:07:19.055 | step 1 | route=HW_TicketPost | empId=41204 | query called at=15:07:19.055
2026-04-06 15:07:19.056 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-04-06 15:07:19.057 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=2.08 | totalMs=2.08
2026-04-06 15:07:19.057 | step 1 | route=HW_TicketPost | empId=41204 | query called at=15:07:19.057
2026-04-06 15:07:19.105 | step 2 | route=HW_TicketPost | empId=41204 | query=hw_ticket_save_proc_kpi | queryMs=47.63 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGARAJAN SIVANANTHAN/GKT0211, 4, PRINTER NOT WORKING, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGARAJAN SIVANANTHAN/GKT0211,@type_iss=4,@issue_Describ=PRINTER NOT WORKING,@severity=1,@compid=2,@date=06-Apr-2026,@Emplno=41204,@filepath=,@filepath2=,@mod_id=1)
2026-04-06 15:07:19.113 | step 5 | route=HW_TicketPost | empId=41204 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGARAJAN SIVANANTHAN/GKT0211, 4, PRINTER NOT WORKING, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGARAJAN SIVANANTHAN/GKT0211,@type_iss=4,@issue_Describ=PRINTER NOT WORKING,@severity=1,@compid=2,@date=06-Apr-2026,@Emplno=41204,@filepath=,@filepath2=,@mod_id=1)
2026-04-06 15:07:19.403 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:07:19.403
2026-04-06 15:07:19.414 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-06 15:07:19.416 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.87
2026-04-06 15:07:19.417 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-06 15:07:19.419 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-06 15:07:19.420 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-06 15:07:19.423 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=1.91
2026-04-06 15:07:19.423 | step 3 | route=IT_Ticket | empId=41204 | apiMs=19.94 | totalMs=19.94
2026-04-06 15:07:19.423 | step 1 | route=IT_Ticket | empId=41204 | query called at=15:07:19.423
2026-04-06 15:07:19.425 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-06 15:07:19.427 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 15:07:19.428 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-06 15:07:19.428 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.81 | totalMs=4.81
2026-04-06 15:07:30.156 | step 1 | route=IT_Ticket_Report | empId=41204 | query called at=15:07:30.156
2026-04-06 15:07:30.435 | step 2 | route=IT_Ticket_Report | empId=41204 | query=kpi_it_ticket_report_page_proc | queryMs=278.24
2026-04-06 15:07:30.439 | step 3 | route=IT_Ticket_Report | empId=41204 | apiMs=282.09 | totalMs=282.09
2026-04-06 15:07:33.014 | step 4 | route=pageRenderd | empId=41204 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:07:33.014
2026-04-06 15:07:34.688 | step 1 | route=HW_Ticket_Report | empId=41204 | query called at=15:07:34.688
2026-04-06 15:07:34.720 | step 2 | route=HW_Ticket_Report | empId=41204 | query=hw_ticket_report_kpi_proc | queryMs=31.72
2026-04-06 15:07:34.723 | step 3 | route=HW_Ticket_Report | empId=41204 | apiMs=35.64 | totalMs=35.64
2026-04-06 15:07:38.892 | step 4 | route=pageRenderd | empId=41204 | Page=HW TICKET REPORT | page fully loaded at : 15:07:38.892
2026-04-06 15:07:43.443 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:07:43.443
2026-04-06 15:07:43.455 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-04-06 15:07:43.458 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.90 | totalMs=14.90
2026-04-06 15:07:43.461 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:07:43.461
2026-04-06 15:07:43.527 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=63.68
2026-04-06 15:07:43.554 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=92.91 | totalMs=92.91
2026-04-06 15:07:43.554 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:07:43.554
2026-04-06 15:07:43.556 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-06 15:07:43.556 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.11 | totalMs=2.11
2026-04-06 15:07:44.848 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:07:44.848
2026-04-06 15:07:44.858 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-06 15:07:44.860 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-06 15:07:44.862 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-06 15:07:44.863 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-06 15:07:44.865 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-06 15:07:44.867 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.99
2026-04-06 15:07:44.867 | step 3 | route=IT_Ticket | empId=41332 | apiMs=19.33 | totalMs=19.33
2026-04-06 15:07:44.868 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:07:44.868
2026-04-06 15:07:44.869 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-06 15:07:44.871 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-06 15:07:44.872 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 15:07:44.872 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.53 | totalMs=4.53
2026-04-06 15:25:51.489 | step 1 | route=IT_Ticket | empId=12432 | query called at=15:25:51.489
2026-04-06 15:25:51.513 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=23.53
2026-04-06 15:25:51.515 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-06 15:25:51.516 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-04-06 15:25:51.517 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-04-06 15:25:51.531 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_it_Ticket_Details | queryMs=13.52
2026-04-06 15:25:51.534 | step 2 | route=IT_Ticket | empId=12432 | query=VMS_Comp_login_proc | queryMs=3.02
2026-04-06 15:25:51.535 | step 3 | route=IT_Ticket | empId=12432 | apiMs=45.25 | totalMs=45.25
2026-04-06 15:25:51.535 | step 1 | route=IT_Ticket | empId=12432 | query called at=15:25:51.535
2026-04-06 15:25:51.545 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=10.11
2026-04-06 15:25:51.547 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-06 15:25:51.548 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-06 15:25:51.548 | step 3 | route=IT_Ticket | empId=12432 | apiMs=13.20 | totalMs=13.20
2026-04-06 15:26:00.846 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12432 | query called at=15:26:00.846
2026-04-06 15:26:00.919 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=73.18
2026-04-06 15:26:00.920 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12432 | apiMs=74.21 | totalMs=74.21
2026-04-06 15:26:03.229 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12432 | query called at=15:26:03.229
2026-04-06 15:26:03.242 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=13.05
2026-04-06 15:26:03.243 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12432 | apiMs=14.18 | totalMs=14.18
2026-04-06 15:26:59.633 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:26:59.633
2026-04-06 15:26:59.682 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=48.61
2026-04-06 15:26:59.682 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=49.70 | totalMs=49.70
2026-04-06 15:27:00.099 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:27:00.099
2026-04-06 15:27:04.162 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:27:04.162
2026-04-06 15:27:04.211 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=48.17
2026-04-06 15:27:04.216 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=53.97 | totalMs=53.97
2026-04-06 15:27:04.220 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:27:04.220
2026-04-06 15:27:04.224 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-06 15:27:04.225 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-06 15:27:04.226 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-06 15:27:04.227 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=6.91 | totalMs=6.91
2026-04-06 15:27:05.131 | step 1 | route=IT_TicketPost | empId=12432 | query called at=15:27:05.131
2026-04-06 15:27:05.144 | step 2 | route=IT_TicketPost | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-06 15:27:05.147 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=16.28 | totalMs=16.28
2026-04-06 15:27:05.150 | step 1 | route=IT_TicketPost | empId=12432 | query called at=15:27:05.150
2026-04-06 15:27:05.158 | step 2 | route=IT_TicketPost | empId=12432 | query=IT_Ticket_Save_SPOC | queryMs=6.85
2026-04-06 15:27:05.160 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=9.78 | totalMs=9.78
2026-04-06 15:27:05.160 | step 1 | route=IT_TicketPost | empId=12432 | query called at=15:27:05.160
2026-04-06 15:27:05.162 | step 2 | route=IT_TicketPost | empId=12432 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-06 15:27:05.163 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=2.03 | totalMs=2.03
2026-04-06 15:27:05.163 | step 1 | route=IT_TicketPost | empId=12432 | query called at=15:27:05.163
2026-04-06 15:27:05.164 | step 2 | route=IT_TicketPost | empId=12432 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-06 15:27:05.164 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=1.43 | totalMs=1.43
2026-04-06 15:27:07.610 | step 1 | route=IT_Ticket | empId=12432 | query called at=15:27:07.610
2026-04-06 15:27:07.621 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-06 15:27:07.623 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-06 15:27:07.624 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-06 15:27:07.625 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-06 15:27:07.649 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_it_Ticket_Details | queryMs=23.43
2026-04-06 15:27:07.654 | step 2 | route=IT_Ticket | empId=12432 | query=VMS_Comp_login_proc | queryMs=4.95
2026-04-06 15:27:07.655 | step 3 | route=IT_Ticket | empId=12432 | apiMs=44.70 | totalMs=44.70
2026-04-06 15:27:07.655 | step 1 | route=IT_Ticket | empId=12432 | query called at=15:27:07.655
2026-04-06 15:27:07.657 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-06 15:27:07.658 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-06 15:27:07.659 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-06 15:27:07.659 | step 3 | route=IT_Ticket | empId=12432 | apiMs=4.26 | totalMs=4.26
2026-04-06 15:27:08.342 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:27:08.342
2026-04-06 15:27:08.364 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=21.57
2026-04-06 15:27:08.367 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=25.02 | totalMs=25.02
2026-04-06 15:27:08.694 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:27:08.694
2026-04-06 15:27:16.652 | step 1 | route=IT_Ticket_Report | empId=12432 | query called at=15:27:16.652
2026-04-06 15:27:16.900 | step 2 | route=IT_Ticket_Report | empId=12432 | query=kpi_it_ticket_report_page_proc | queryMs=247.25
2026-04-06 15:27:16.900 | step 3 | route=IT_Ticket_Report | empId=12432 | apiMs=248.32 | totalMs=248.32
2026-04-06 15:27:17.275 | step 4 | route=pageRenderd | empId=12432 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:27:17.275
2026-04-06 15:27:47.731 | step 1 | route=IT_Ticket_Report | empId=12432 | query called at=15:27:47.731
2026-04-06 15:27:47.800 | step 2 | route=IT_Ticket_Report | empId=12432 | query=kpi_it_ticket_report_page_proc | queryMs=69.35
2026-04-06 15:27:47.801 | step 3 | route=IT_Ticket_Report | empId=12432 | apiMs=70.36 | totalMs=70.36
2026-04-06 15:27:48.138 | step 4 | route=pageRenderd | empId=12432 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:27:48.138
2026-04-06 15:30:18.071 | step 1 | route=IT_Ticket | empId=58334 | query called at=15:30:18.071
2026-04-06 15:30:18.081 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-04-06 15:30:18.085 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-06 15:30:18.089 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-06 15:30:18.093 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-06 15:30:18.094 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-06 15:30:18.098 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=3.09
2026-04-06 15:30:18.098 | step 3 | route=IT_Ticket | empId=58334 | apiMs=27.38 | totalMs=27.38
2026-04-06 15:30:18.099 | step 1 | route=IT_Ticket | empId=58334 | query called at=15:30:18.099
2026-04-06 15:30:18.100 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-06 15:30:18.101 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-06 15:30:18.102 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-06 15:30:18.103 | step 3 | route=IT_Ticket | empId=58334 | apiMs=3.99 | totalMs=3.99
2026-04-06 15:30:26.657 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=15:30:26.657
2026-04-06 15:30:27.118 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=460.48
2026-04-06 15:30:27.121 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=464.21 | totalMs=464.21
2026-04-06 15:30:30.697 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=15:30:30.697
2026-04-06 15:30:30.712 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=15.19
2026-04-06 15:30:30.716 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=18.82 | totalMs=18.82
2026-04-06 15:32:55.500 | step 1 | route=IT_TicketPost | empId=58334 | query called at=15:32:55.500
2026-04-06 15:32:55.517 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=15.81
2026-04-06 15:32:55.517 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=16.88 | totalMs=16.88
2026-04-06 15:32:55.518 | step 1 | route=IT_TicketPost | empId=58334 | query called at=15:32:55.518
2026-04-06 15:32:55.657 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=138.96
2026-04-06 15:32:55.670 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=151.91 | totalMs=151.91
2026-04-06 15:32:55.670 | step 1 | route=IT_TicketPost | empId=58334 | query called at=15:32:55.670
2026-04-06 15:32:55.679 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-04-06 15:32:55.679 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=8.98 | totalMs=8.98
2026-04-06 15:32:56.083 | step 1 | route=IT_Ticket | empId=58334 | query called at=15:32:56.083
2026-04-06 15:32:56.099 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=15.08
2026-04-06 15:32:56.107 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=7.68
2026-04-06 15:32:56.115 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-04-06 15:32:56.123 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-04-06 15:32:56.132 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=8.03
2026-04-06 15:32:56.143 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=10.44
2026-04-06 15:32:56.143 | step 3 | route=IT_Ticket | empId=58334 | apiMs=59.82 | totalMs=59.82
2026-04-06 15:32:56.144 | step 1 | route=IT_Ticket | empId=58334 | query called at=15:32:56.144
2026-04-06 15:32:56.151 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=7.1
2026-04-06 15:32:56.159 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=7.87
2026-04-06 15:32:56.160 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-06 15:32:56.161 | step 3 | route=IT_Ticket | empId=58334 | apiMs=17.24 | totalMs=17.24
2026-04-06 15:32:57.342 | step 1 | route=IT_Ticket_Report | empId=44961 | query called at=15:32:57.342
2026-04-06 15:32:57.453 | step 2 | route=IT_Ticket_Report | empId=44961 | query=kpi_it_ticket_report_page_proc | queryMs=109.8
2026-04-06 15:32:57.456 | step 3 | route=IT_Ticket_Report | empId=44961 | apiMs=113.58 | totalMs=113.58
2026-04-06 15:33:01.305 | step 4 | route=pageRenderd | empId=44961 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:33:01.305
2026-04-06 15:33:05.111 | step 1 | route=IT_Ticket | empId=44961 | query called at=15:33:05.111
2026-04-06 15:33:05.126 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=13.67
2026-04-06 15:33:05.134 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=4.9
2026-04-06 15:33:05.142 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=5.47
2026-04-06 15:33:05.150 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=5.58
2026-04-06 15:33:05.159 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_it_Ticket_Details | queryMs=8.01
2026-04-06 15:33:05.167 | step 2 | route=IT_Ticket | empId=44961 | query=VMS_Comp_login_proc | queryMs=8.44
2026-04-06 15:33:05.168 | step 3 | route=IT_Ticket | empId=44961 | apiMs=56.53 | totalMs=56.53
2026-04-06 15:33:05.168 | step 1 | route=IT_Ticket | empId=44961 | query called at=15:33:05.168
2026-04-06 15:33:05.176 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-04-06 15:33:05.184 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=7.66
2026-04-06 15:33:05.192 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-04-06 15:33:05.193 | step 3 | route=IT_Ticket | empId=44961 | apiMs=24.33 | totalMs=24.33
2026-04-06 15:33:18.387 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44961 | query called at=15:33:18.387
2026-04-06 15:33:18.726 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=338.2
2026-04-06 15:33:18.729 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44961 | apiMs=341.88 | totalMs=341.88
2026-04-06 15:33:42.143 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44961 | query called at=15:33:42.143
2026-04-06 15:33:42.154 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-04-06 15:33:42.155 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44961 | apiMs=11.85 | totalMs=11.85
2026-04-06 15:34:27.773 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=15:34:27.773
2026-04-06 15:34:27.813 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=39.42
2026-04-06 15:34:27.816 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=43.20 | totalMs=43.20
2026-04-06 15:34:28.490 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:34:28.490
2026-04-06 15:34:42.765 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=15:34:42.765
2026-04-06 15:34:42.832 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=66.28
2026-04-06 15:34:42.837 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=72.55 | totalMs=72.55
2026-04-06 15:34:42.840 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=15:34:42.840
2026-04-06 15:34:42.844 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-06 15:34:42.845 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-06 15:34:42.846 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-04-06 15:34:42.847 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=6.50 | totalMs=6.50
2026-04-06 15:34:43.171 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=15:34:43.171
2026-04-06 15:34:43.190 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=19.02
2026-04-06 15:34:43.190 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=19.94 | totalMs=19.94
2026-04-06 15:34:43.832 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:34:43.832
2026-04-06 15:35:04.970 | step 1 | route=IT_TicketPost | empId=44961 | query called at=15:35:04.970
2026-04-06 15:35:04.986 | step 2 | route=IT_TicketPost | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=16.18
2026-04-06 15:35:04.987 | step 3 | route=IT_TicketPost | empId=44961 | apiMs=17.16 | totalMs=17.16
2026-04-06 15:35:04.987 | step 1 | route=IT_TicketPost | empId=44961 | query called at=15:35:04.987
2026-04-06 15:35:05.044 | step 2 | route=IT_TicketPost | empId=44961 | query=IT_Ticket_Save_SPOC | queryMs=56.36
2026-04-06 15:35:05.061 | step 3 | route=IT_TicketPost | empId=44961 | apiMs=73.64 | totalMs=73.64
2026-04-06 15:35:05.061 | step 1 | route=IT_TicketPost | empId=44961 | query called at=15:35:05.061
2026-04-06 15:35:05.070 | step 2 | route=IT_TicketPost | empId=44961 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.15
2026-04-06 15:35:05.071 | step 3 | route=IT_TicketPost | empId=44961 | apiMs=9.07 | totalMs=9.07
2026-04-06 15:35:05.071 | step 1 | route=IT_TicketPost | empId=44961 | query called at=15:35:05.071
2026-04-06 15:35:05.079 | step 2 | route=IT_TicketPost | empId=44961 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.14
2026-04-06 15:35:05.079 | step 3 | route=IT_TicketPost | empId=44961 | apiMs=8.02 | totalMs=8.02
2026-04-06 15:35:05.323 | step 1 | route=IT_Ticket | empId=44961 | query called at=15:35:05.323
2026-04-06 15:35:05.338 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=14.23
2026-04-06 15:35:05.346 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-04-06 15:35:05.355 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-04-06 15:35:05.363 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=8.22
2026-04-06 15:35:05.372 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_it_Ticket_Details | queryMs=8.33
2026-04-06 15:35:05.389 | step 2 | route=IT_Ticket | empId=44961 | query=VMS_Comp_login_proc | queryMs=16.12
2026-04-06 15:35:05.389 | step 3 | route=IT_Ticket | empId=44961 | apiMs=65.89 | totalMs=65.89
2026-04-06 15:35:05.389 | step 1 | route=IT_Ticket | empId=44961 | query called at=15:35:05.389
2026-04-06 15:35:05.397 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=7.46
2026-04-06 15:35:05.406 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-04-06 15:35:05.414 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-04-06 15:35:05.415 | step 3 | route=IT_Ticket | empId=44961 | apiMs=25.31 | totalMs=25.31
2026-04-06 15:35:10.727 | step 1 | route=IT_Ticket | empId=50822 | query called at=15:35:10.727
2026-04-06 15:35:10.738 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-06 15:35:10.740 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-06 15:35:10.741 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-06 15:35:10.743 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-06 15:35:10.744 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-06 15:35:10.746 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.75
2026-04-06 15:35:10.746 | step 3 | route=IT_Ticket | empId=50822 | apiMs=18.97 | totalMs=18.97
2026-04-06 15:35:10.747 | step 1 | route=IT_Ticket | empId=50822 | query called at=15:35:10.747
2026-04-06 15:35:10.748 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-06 15:35:10.750 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-06 15:35:10.751 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-06 15:35:10.751 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.48 | totalMs=4.48
2026-04-06 15:35:26.153 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50822 | query called at=15:35:26.153
2026-04-06 15:35:26.458 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=304.24
2026-04-06 15:35:26.458 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50822 | apiMs=305.30 | totalMs=305.30
2026-04-06 15:35:28.835 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query called at=15:35:28.835
2026-04-06 15:35:28.847 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-04-06 15:35:28.850 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50822 | apiMs=14.62 | totalMs=14.62
2026-04-06 15:37:09.879 | step 1 | route=IT_TicketPost | empId=50822 | query called at=15:37:09.879
2026-04-06 15:37:09.901 | step 2 | route=IT_TicketPost | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=21.27
2026-04-06 15:37:09.901 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=22.16 | totalMs=22.16
2026-04-06 15:37:09.902 | step 1 | route=IT_TicketPost | empId=50822 | query called at=15:37:09.902
2026-04-06 15:37:09.955 | step 2 | route=IT_TicketPost | empId=50822 | query=IT_Ticket_Save_SPOC | queryMs=53.04
2026-04-06 15:37:09.970 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=68.51 | totalMs=68.51
2026-04-06 15:37:09.970 | step 1 | route=IT_TicketPost | empId=50822 | query called at=15:37:09.970
2026-04-06 15:37:09.979 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.51
2026-04-06 15:37:09.980 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=9.31 | totalMs=9.31
2026-04-06 15:37:09.980 | step 1 | route=IT_TicketPost | empId=50822 | query called at=15:37:09.980
2026-04-06 15:37:09.988 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-04-06 15:37:09.989 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=8.58 | totalMs=8.58
2026-04-06 15:37:10.367 | step 1 | route=IT_Ticket | empId=50822 | query called at=15:37:10.367
2026-04-06 15:37:10.380 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-06 15:37:10.386 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=2.47
2026-04-06 15:37:10.389 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=2.77
2026-04-06 15:37:10.390 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-06 15:37:10.392 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-04-06 15:37:10.395 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=2.71
2026-04-06 15:37:10.395 | step 3 | route=IT_Ticket | empId=50822 | apiMs=28.39 | totalMs=28.39
2026-04-06 15:37:10.396 | step 1 | route=IT_Ticket | empId=50822 | query called at=15:37:10.396
2026-04-06 15:37:10.401 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=4.84
2026-04-06 15:37:10.402 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-06 15:37:10.403 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-06 15:37:10.403 | step 3 | route=IT_Ticket | empId=50822 | apiMs=7.63 | totalMs=7.63
2026-04-06 15:37:29.150 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:37:29.150
2026-04-06 15:37:29.200 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=48.81
2026-04-06 15:37:29.200 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=49.88 | totalMs=49.88
2026-04-06 15:37:30.510 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:37:30.510
2026-04-06 15:37:33.250 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:37:33.250
2026-04-06 15:37:33.277 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=26.85
2026-04-06 15:37:33.283 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=33.33 | totalMs=33.33
2026-04-06 15:37:33.283 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:37:33.283
2026-04-06 15:37:33.286 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-06 15:37:33.287 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-06 15:37:33.289 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-06 15:37:33.289 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.51 | totalMs=5.51
2026-04-06 15:37:35.196 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:37:35.196
2026-04-06 15:37:35.216 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.07
2026-04-06 15:37:35.216 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=19.99 | totalMs=19.99
2026-04-06 15:37:35.818 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:37:35.818
2026-04-06 15:40:14.794 | step 1 | route=IT_Ticket | empId=67856 | query called at=15:40:14.794
2026-04-06 15:40:14.805 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-06 15:40:14.809 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-06 15:40:14.813 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-06 15:40:14.817 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-04-06 15:40:14.827 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=9.22
2026-04-06 15:40:14.836 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=9.11
2026-04-06 15:40:14.837 | step 3 | route=IT_Ticket | empId=67856 | apiMs=43.04 | totalMs=43.04
2026-04-06 15:40:14.837 | step 1 | route=IT_Ticket | empId=67856 | query called at=15:40:14.837
2026-04-06 15:40:14.845 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=7.61
2026-04-06 15:40:14.854 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=8.3
2026-04-06 15:40:14.863 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-04-06 15:40:14.863 | step 3 | route=IT_Ticket | empId=67856 | apiMs=25.55 | totalMs=25.55
2026-04-06 15:40:20.160 | step 1 | route=DesignerTicket | empId=67856 | query called at=15:40:20.160
2026-04-06 15:40:20.178 | step 2 | route=DesignerTicket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=17.26
2026-04-06 15:40:20.179 | step 3 | route=DesignerTicket | empId=67856 | apiMs=18.23 | totalMs=18.23
2026-04-06 15:40:20.179 | step 1 | route=DesignerTicket | empId=67856 | query called at=15:40:20.179
2026-04-06 15:40:20.186 | step 2 | route=DesignerTicket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=6.61
2026-04-06 15:40:20.187 | step 3 | route=DesignerTicket | empId=67856 | apiMs=7.41 | totalMs=7.41
2026-04-06 15:40:20.187 | step 1 | route=DesignerTicket | empId=67856 | query called at=15:40:20.187
2026-04-06 15:40:20.208 | step 2 | route=DesignerTicket | empId=67856 | query=Desginer_Typeof_Works_Master_Proc | queryMs=20.56
2026-04-06 15:40:20.209 | step 3 | route=DesignerTicket | empId=67856 | apiMs=21.50 | totalMs=21.50
2026-04-06 15:40:40.475 | step 1 | route=IT_Ticket_Report | empId=67856 | query called at=15:40:40.475
2026-04-06 15:40:40.642 | step 2 | route=IT_Ticket_Report | empId=67856 | query=kpi_it_ticket_report_page_proc | queryMs=163.85
2026-04-06 15:40:40.644 | step 3 | route=IT_Ticket_Report | empId=67856 | apiMs=169.79 | totalMs=169.79
2026-04-06 15:40:40.974 | step 4 | route=pageRenderd | empId=67856 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:40:40.974
2026-04-06 15:47:48.766 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=15:47:48.766
2026-04-06 15:47:48.846 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=79.98
2026-04-06 15:47:48.847 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=81.09 | totalMs=81.09
2026-04-06 15:47:49.254 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:47:49.254
2026-04-06 15:47:55.363 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=15:47:55.363
2026-04-06 15:47:55.398 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=34.84
2026-04-06 15:47:55.403 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=40.28 | totalMs=40.28
2026-04-06 15:47:55.406 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=15:47:55.406
2026-04-06 15:47:55.410 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-06 15:47:55.412 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-06 15:47:55.413 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-06 15:47:55.414 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=7.66 | totalMs=7.66
2026-04-06 15:47:55.639 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=15:47:55.639
2026-04-06 15:47:55.660 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=20.12
2026-04-06 15:47:55.660 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=21.04 | totalMs=21.04
2026-04-06 15:47:55.995 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:47:55.995
2026-04-06 15:48:06.553 | step 5 | route=dashboard | empId=GLA0183 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-06 16:03:15.450 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:03:15.450
2026-04-06 16:03:15.485 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=34.02
2026-04-06 16:03:15.489 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-06 16:03:15.493 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-06 16:03:15.497 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-06 16:03:15.520 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=22.42
2026-04-06 16:03:15.526 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-06 16:03:15.526 | step 3 | route=IT_Ticket | empId=68413 | apiMs=75.77 | totalMs=75.77
2026-04-06 16:03:15.526 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:03:15.526
2026-04-06 16:03:15.544 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=17.49
2026-04-06 16:03:15.545 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-06 16:03:15.547 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-06 16:03:15.547 | step 3 | route=IT_Ticket | empId=68413 | apiMs=20.51 | totalMs=20.51
2026-04-06 16:03:25.043 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=16:03:25.043
2026-04-06 16:03:25.333 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=289.84
2026-04-06 16:03:25.334 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=291.07 | totalMs=291.07
2026-04-06 16:03:27.329 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=16:03:27.329
2026-04-06 16:03:27.341 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.3
2026-04-06 16:03:27.342 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=12.34 | totalMs=12.34
2026-04-06 16:06:45.854 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:06:45.854
2026-04-06 16:06:45.890 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=34.88
2026-04-06 16:06:45.891 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-06 16:06:45.893 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-06 16:06:45.895 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-06 16:06:45.916 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=21.41
2026-04-06 16:06:45.922 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=4.93
2026-04-06 16:06:45.922 | step 3 | route=IT_Ticket | empId=21248 | apiMs=68.00 | totalMs=68.00
2026-04-06 16:06:45.923 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:06:45.923
2026-04-06 16:06:45.940 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=16.86
2026-04-06 16:06:45.941 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-06 16:06:45.942 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-06 16:06:45.943 | step 3 | route=IT_Ticket | empId=21248 | apiMs=20.26 | totalMs=20.26
2026-04-06 16:07:18.844 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=16:07:18.844
2026-04-06 16:07:19.049 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=204.32
2026-04-06 16:07:19.052 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=208.44 | totalMs=208.44
2026-04-06 16:07:22.214 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=16:07:22.214
2026-04-06 16:07:22.226 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-04-06 16:07:22.229 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=14.84 | totalMs=14.84
2026-04-06 16:08:10.169 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:08:10.169
2026-04-06 16:08:10.179 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-06 16:08:10.180 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=11.25 | totalMs=11.25
2026-04-06 16:08:10.180 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:08:10.180
2026-04-06 16:08:10.348 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=166.95
2026-04-06 16:08:10.356 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=175.84 | totalMs=175.84
2026-04-06 16:08:10.357 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:08:10.357
2026-04-06 16:08:10.358 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-06 16:08:10.359 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.18 | totalMs=2.18
2026-04-06 16:08:11.965 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:08:11.965
2026-04-06 16:08:11.980 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=14.28
2026-04-06 16:08:11.988 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-06 16:08:11.997 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-04-06 16:08:12.006 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=8.43
2026-04-06 16:08:12.014 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=8.34
2026-04-06 16:08:12.031 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=16.2
2026-04-06 16:08:12.031 | step 3 | route=IT_Ticket | empId=21248 | apiMs=66.24 | totalMs=66.24
2026-04-06 16:08:12.032 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:08:12.032
2026-04-06 16:08:12.041 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=8.56
2026-04-06 16:08:12.051 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=10.33
2026-04-06 16:08:12.060 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-04-06 16:08:12.060 | step 3 | route=IT_Ticket | empId=21248 | apiMs=28.50 | totalMs=28.50
2026-04-06 16:15:28.655 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:15:28.655
2026-04-06 16:15:28.689 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=33.18
2026-04-06 16:15:28.693 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-06 16:15:28.697 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-06 16:15:28.698 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-06 16:15:28.720 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=21.58
2026-04-06 16:15:28.726 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=4.83
2026-04-06 16:15:28.726 | step 3 | route=IT_Ticket | empId=55868 | apiMs=71.05 | totalMs=71.05
2026-04-06 16:15:28.726 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:15:28.726
2026-04-06 16:15:28.744 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=16.94
2026-04-06 16:15:28.745 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-06 16:15:28.747 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-06 16:15:28.747 | step 3 | route=IT_Ticket | empId=55868 | apiMs=20.68 | totalMs=20.68
2026-04-06 16:15:37.868 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=16:15:37.868
2026-04-06 16:15:37.989 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=120.09
2026-04-06 16:15:37.992 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=124.08 | totalMs=124.08
2026-04-06 16:15:40.008 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=16:15:40.008
2026-04-06 16:15:40.019 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-04-06 16:15:40.023 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=14.54 | totalMs=14.54
2026-04-06 16:17:56.754 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:17:56.754
2026-04-06 16:17:56.766 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-04-06 16:17:56.769 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=15.11 | totalMs=15.11
2026-04-06 16:17:56.772 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:17:56.772
2026-04-06 16:17:56.797 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=22.34
2026-04-06 16:17:56.800 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=28.61 | totalMs=28.61
2026-04-06 16:17:56.801 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:17:56.801
2026-04-06 16:17:56.803 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-06 16:17:56.803 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.56 | totalMs=2.56
2026-04-06 16:17:56.804 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:17:56.804
2026-04-06 16:17:56.805 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-06 16:17:56.806 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=1.73 | totalMs=1.73
2026-04-06 16:17:58.689 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:17:58.689
2026-04-06 16:17:58.701 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-04-06 16:17:58.709 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=7.61
2026-04-06 16:17:58.711 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=2.16
2026-04-06 16:17:58.720 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-04-06 16:17:58.749 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=29.14
2026-04-06 16:17:58.762 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=12.2
2026-04-06 16:17:58.762 | step 3 | route=IT_Ticket | empId=55868 | apiMs=73.16 | totalMs=73.16
2026-04-06 16:17:58.763 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:17:58.763
2026-04-06 16:17:58.765 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-06 16:17:58.767 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=2.18
2026-04-06 16:17:58.768 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-06 16:17:58.769 | step 3 | route=IT_Ticket | empId=55868 | apiMs=5.78 | totalMs=5.78
2026-04-06 16:19:43.162 | step 1 | route=IT_Ticket | empId=41437 | query called at=16:19:43.162
2026-04-06 16:19:43.173 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-06 16:19:43.174 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-06 16:19:43.176 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-06 16:19:43.178 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-06 16:19:43.179 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-06 16:19:43.185 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=4.93
2026-04-06 16:19:43.185 | step 3 | route=IT_Ticket | empId=41437 | apiMs=22.66 | totalMs=22.66
2026-04-06 16:19:43.185 | step 1 | route=IT_Ticket | empId=41437 | query called at=16:19:43.185
2026-04-06 16:19:43.187 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-06 16:19:43.189 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-06 16:19:43.190 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-06 16:19:43.190 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.98 | totalMs=4.98
2026-04-06 16:19:48.314 | step 1 | route=HW_Ticket_Report | empId=41437 | query called at=16:19:48.314
2026-04-06 16:19:48.347 | step 2 | route=HW_Ticket_Report | empId=41437 | query=hw_ticket_report_kpi_proc | queryMs=32.78
2026-04-06 16:19:48.348 | step 3 | route=HW_Ticket_Report | empId=41437 | apiMs=33.84 | totalMs=33.84
2026-04-06 16:19:49.137 | step 4 | route=pageRenderd | empId=41437 | Page=HW TICKET REPORT | page fully loaded at : 16:19:49.137
2026-04-06 16:19:50.081 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:19:50.081
2026-04-06 16:19:50.109 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=27.87
2026-04-06 16:19:50.109 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=28.75 | totalMs=28.75
2026-04-06 16:19:50.905 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:19:50.905
2026-04-06 16:19:55.505 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:19:55.505
2026-04-06 16:19:55.606 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=100.14
2026-04-06 16:19:55.658 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=152.40 | totalMs=152.40
2026-04-06 16:19:55.659 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:19:55.659
2026-04-06 16:19:55.661 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-04-06 16:19:55.662 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-06 16:19:55.664 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-06 16:19:55.664 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=5.69 | totalMs=5.69
2026-04-06 16:20:13.113 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:20:13.113
2026-04-06 16:20:13.126 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=12.19
2026-04-06 16:20:13.129 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=15.71 | totalMs=15.71
2026-04-06 16:20:13.755 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:20:13.755
2026-04-06 16:20:39.376 | step 1 | route=IT_Ticket | empId=34091 | query called at=16:20:39.376
2026-04-06 16:20:39.387 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-04-06 16:20:39.393 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-06 16:20:39.397 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-06 16:20:39.401 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-06 16:20:39.403 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-06 16:20:39.405 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=1.98
2026-04-06 16:20:39.405 | step 3 | route=IT_Ticket | empId=34091 | apiMs=29.62 | totalMs=29.62
2026-04-06 16:20:39.406 | step 1 | route=IT_Ticket | empId=34091 | query called at=16:20:39.406
2026-04-06 16:20:39.408 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-06 16:20:39.409 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-06 16:20:39.410 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-06 16:20:39.410 | step 3 | route=IT_Ticket | empId=34091 | apiMs=4.22 | totalMs=4.22
2026-04-06 16:20:50.151 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34091 | query called at=16:20:50.151
2026-04-06 16:20:50.526 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=374.11
2026-04-06 16:20:50.529 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34091 | apiMs=378.07 | totalMs=378.07
2026-04-06 16:20:52.363 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query called at=16:20:52.363
2026-04-06 16:20:52.375 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-04-06 16:20:52.378 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34091 | apiMs=15.21 | totalMs=15.21
2026-04-06 16:22:27.963 | step 1 | route=IT_TicketPost | empId=34091 | query called at=16:22:27.963
2026-04-06 16:22:27.974 | step 2 | route=IT_TicketPost | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-06 16:22:27.974 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=11.42 | totalMs=11.42
2026-04-06 16:22:27.975 | step 1 | route=IT_TicketPost | empId=34091 | query called at=16:22:27.975
2026-04-06 16:22:27.994 | step 2 | route=IT_TicketPost | empId=34091 | query=IT_Ticket_Save_SPOC | queryMs=18.6
2026-04-06 16:22:27.995 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=20.69 | totalMs=20.69
2026-04-06 16:22:27.996 | step 1 | route=IT_TicketPost | empId=34091 | query called at=16:22:27.996
2026-04-06 16:22:27.998 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-06 16:22:27.998 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=2.19 | totalMs=2.19
2026-04-06 16:22:29.815 | step 1 | route=IT_Ticket | empId=34091 | query called at=16:22:29.815
2026-04-06 16:22:29.824 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=9.03
2026-04-06 16:22:29.828 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-06 16:22:29.832 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-06 16:22:29.833 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-06 16:22:29.834 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-04-06 16:22:29.838 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=2.95
2026-04-06 16:22:29.838 | step 3 | route=IT_Ticket | empId=34091 | apiMs=23.12 | totalMs=23.12
2026-04-06 16:22:29.838 | step 1 | route=IT_Ticket | empId=34091 | query called at=16:22:29.838
2026-04-06 16:22:29.840 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-06 16:22:29.841 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-06 16:22:29.842 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-06 16:22:29.842 | step 3 | route=IT_Ticket | empId=34091 | apiMs=3.62 | totalMs=3.62
2026-04-06 16:26:42.057 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:26:42.057
2026-04-06 16:26:42.086 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=28.34
2026-04-06 16:26:42.088 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-06 16:26:42.089 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-06 16:26:42.090 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-06 16:26:42.107 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=16.92
2026-04-06 16:26:42.112 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=4.32
2026-04-06 16:26:42.113 | step 3 | route=IT_Ticket | empId=51052 | apiMs=55.47 | totalMs=55.47
2026-04-06 16:26:42.113 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:26:42.113
2026-04-06 16:26:42.127 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=13.15
2026-04-06 16:26:42.128 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-06 16:26:42.129 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-06 16:26:42.130 | step 3 | route=IT_Ticket | empId=51052 | apiMs=16.43 | totalMs=16.43
2026-04-06 16:26:57.425 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=16:26:57.425
2026-04-06 16:26:57.606 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=180.31
2026-04-06 16:26:57.609 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=184.04 | totalMs=184.04
2026-04-06 16:27:00.615 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=16:27:00.615
2026-04-06 16:27:00.626 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11.3
2026-04-06 16:27:00.629 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=14.84 | totalMs=14.84
2026-04-06 16:27:34.396 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:27:34.396
2026-04-06 16:27:34.407 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-04-06 16:27:34.409 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-06 16:27:34.410 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-06 16:27:34.412 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-06 16:27:34.413 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-06 16:27:34.415 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.92
2026-04-06 16:27:34.416 | step 3 | route=IT_Ticket | empId=68413 | apiMs=19.94 | totalMs=19.94
2026-04-06 16:27:34.416 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:27:34.416
2026-04-06 16:27:34.418 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-06 16:27:34.420 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-06 16:27:34.421 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-06 16:27:34.422 | step 3 | route=IT_Ticket | empId=68413 | apiMs=5.07 | totalMs=5.07
2026-04-06 16:27:36.428 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=16:27:36.428
2026-04-06 16:27:36.486 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=57.07
2026-04-06 16:27:36.486 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=58.23 | totalMs=58.23
2026-04-06 16:27:40.927 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=16:27:40.927
2026-04-06 16:27:41.233 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=305.45
2026-04-06 16:27:41.236 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=309.32 | totalMs=309.32
2026-04-06 16:27:42.668 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=16:27:42.668
2026-04-06 16:27:42.680 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.67
2026-04-06 16:27:42.683 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=15.15 | totalMs=15.15
2026-04-06 16:28:25.403 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:28:25.403
2026-04-06 16:28:25.431 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=27.28
2026-04-06 16:28:25.434 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=31.27 | totalMs=31.27
2026-04-06 16:28:25.437 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:28:25.437
2026-04-06 16:28:25.467 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=27.11
2026-04-06 16:28:25.469 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=31.71 | totalMs=31.71
2026-04-06 16:28:25.469 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:28:25.469
2026-04-06 16:28:25.471 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-06 16:28:25.472 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.76 | totalMs=2.76
2026-04-06 16:28:25.472 | step 1 | route=IT_TicketPost | empId=51052 | query called at=16:28:25.472
2026-04-06 16:28:25.474 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-06 16:28:25.474 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.80 | totalMs=1.80
2026-04-06 16:28:25.754 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:28:25.754
2026-04-06 16:28:25.764 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-06 16:28:25.766 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-06 16:28:25.768 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-06 16:28:25.769 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-06 16:28:25.771 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-06 16:28:25.773 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=2
2026-04-06 16:28:25.774 | step 3 | route=IT_Ticket | empId=51052 | apiMs=19.59 | totalMs=19.59
2026-04-06 16:28:25.774 | step 1 | route=IT_Ticket | empId=51052 | query called at=16:28:25.774
2026-04-06 16:28:25.776 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-06 16:28:25.777 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 16:28:25.779 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 16:28:25.779 | step 3 | route=IT_Ticket | empId=51052 | apiMs=4.94 | totalMs=4.94
2026-04-06 16:28:28.519 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:28:28.519
2026-04-06 16:28:28.529 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-06 16:28:28.531 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-06 16:28:28.532 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-06 16:28:28.533 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-06 16:28:28.535 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-06 16:28:28.537 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.91
2026-04-06 16:28:28.538 | step 3 | route=IT_Ticket | empId=49869 | apiMs=18.95 | totalMs=18.95
2026-04-06 16:28:28.538 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:28:28.538
2026-04-06 16:28:28.540 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-06 16:28:28.541 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-06 16:28:28.543 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-06 16:28:28.543 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.10 | totalMs=5.10
2026-04-06 16:28:31.831 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:28:31.831
2026-04-06 16:28:31.843 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-04-06 16:28:31.846 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=15.16 | totalMs=15.16
2026-04-06 16:28:31.849 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:28:31.849
2026-04-06 16:28:31.867 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=15.26
2026-04-06 16:28:31.868 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=19.74 | totalMs=19.74
2026-04-06 16:28:31.869 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:28:31.869
2026-04-06 16:28:31.871 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-06 16:28:31.871 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.24 | totalMs=2.24
2026-04-06 16:28:32.101 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:28:32.101
2026-04-06 16:28:32.111 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-06 16:28:32.113 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-06 16:28:32.114 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-06 16:28:32.115 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-06 16:28:32.117 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-04-06 16:28:32.119 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.68
2026-04-06 16:28:32.119 | step 3 | route=IT_Ticket | empId=68413 | apiMs=18.10 | totalMs=18.10
2026-04-06 16:28:32.119 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:28:32.119
2026-04-06 16:28:32.121 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 16:28:32.122 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-06 16:28:32.123 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-06 16:28:32.124 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.21 | totalMs=4.21
2026-04-06 16:34:07.938 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:34:07.938
2026-04-06 16:34:07.948 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-04-06 16:34:07.952 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-06 16:34:07.956 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-06 16:34:07.960 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-06 16:34:07.961 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-06 16:34:07.963 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.35
2026-04-06 16:34:07.963 | step 3 | route=IT_Ticket | empId=49869 | apiMs=25.42 | totalMs=25.42
2026-04-06 16:34:07.964 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:34:07.964
2026-04-06 16:34:07.965 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 16:34:07.967 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-06 16:34:07.968 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-06 16:34:07.968 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.23 | totalMs=4.23
2026-04-06 16:57:53.197 | step 1 | route=IT_Ticket_Report | empId=47474 | query called at=16:57:53.197
2026-04-06 16:57:53.724 | step 2 | route=IT_Ticket_Report | empId=47474 | query=kpi_it_ticket_report_page_proc | queryMs=525.7
2026-04-06 16:57:53.724 | step 3 | route=IT_Ticket_Report | empId=47474 | apiMs=526.87 | totalMs=526.87
2026-04-06 16:57:54.442 | step 4 | route=pageRenderd | empId=47474 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:57:54.442
2026-04-06 16:57:56.358 | step 1 | route=IT_Ticket | empId=47474 | query called at=16:57:56.358
2026-04-06 16:57:56.392 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=33.73
2026-04-06 16:57:56.397 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-06 16:57:56.400 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-06 16:57:56.404 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-06 16:57:56.417 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_it_Ticket_Details | queryMs=12.39
2026-04-06 16:57:56.420 | step 2 | route=IT_Ticket | empId=47474 | query=VMS_Comp_login_proc | queryMs=3.08
2026-04-06 16:57:56.421 | step 3 | route=IT_Ticket | empId=47474 | apiMs=62.42 | totalMs=62.42
2026-04-06 16:57:56.421 | step 1 | route=IT_Ticket | empId=47474 | query called at=16:57:56.421
2026-04-06 16:57:56.431 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=9.52
2026-04-06 16:57:56.433 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-06 16:57:56.434 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-06 16:57:56.434 | step 3 | route=IT_Ticket | empId=47474 | apiMs=12.73 | totalMs=12.73
2026-04-06 16:58:04.958 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47474 | query called at=16:58:04.958
2026-04-06 16:58:05.225 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=266.14
2026-04-06 16:58:05.226 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47474 | apiMs=267.16 | totalMs=267.16
2026-04-06 16:58:07.335 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47474 | query called at=16:58:07.335
2026-04-06 16:58:07.347 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-04-06 16:58:07.351 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47474 | apiMs=15.30 | totalMs=15.30
2026-04-06 16:58:46.649 | step 1 | route=IT_TicketPost | empId=47474 | query called at=16:58:46.649
2026-04-06 16:58:46.662 | step 2 | route=IT_TicketPost | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=12.99
2026-04-06 16:58:46.666 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=16.87 | totalMs=16.87
2026-04-06 16:58:46.669 | step 1 | route=IT_TicketPost | empId=47474 | query called at=16:58:46.669
2026-04-06 16:58:46.754 | step 2 | route=IT_TicketPost | empId=47474 | query=IT_Ticket_Save_SPOC | queryMs=82.98
2026-04-06 16:58:46.757 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=88.09 | totalMs=88.09
2026-04-06 16:58:46.757 | step 1 | route=IT_TicketPost | empId=47474 | query called at=16:58:46.757
2026-04-06 16:58:46.855 | step 2 | route=IT_TicketPost | empId=47474 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=96.98
2026-04-06 16:58:46.855 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=97.98 | totalMs=97.98
2026-04-06 16:58:47.076 | step 1 | route=IT_Ticket | empId=47474 | query called at=16:58:47.076
2026-04-06 16:58:47.086 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-04-06 16:58:47.096 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=8.67
2026-04-06 16:58:47.103 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=6.67
2026-04-06 16:58:47.109 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=6.39
2026-04-06 16:58:47.111 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-06 16:58:47.127 | step 2 | route=IT_Ticket | empId=47474 | query=VMS_Comp_login_proc | queryMs=15.85
2026-04-06 16:58:47.127 | step 3 | route=IT_Ticket | empId=47474 | apiMs=50.93 | totalMs=50.93
2026-04-06 16:58:47.128 | step 1 | route=IT_Ticket | empId=47474 | query called at=16:58:47.128
2026-04-06 16:58:47.130 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-06 16:58:47.131 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-06 16:58:47.138 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=7.12
2026-04-06 16:58:47.139 | step 3 | route=IT_Ticket | empId=47474 | apiMs=10.75 | totalMs=10.75
2026-04-06 16:59:30.665 | step 1 | route=Ticket_SPOC_Approve | empId=39920 | query called at=16:59:30.665
2026-04-06 16:59:30.708 | step 2 | route=Ticket_SPOC_Approve | empId=39920 | query=IT_TIcket_SPOCApp_Report | queryMs=43.14
2026-04-06 16:59:30.709 | step 3 | route=Ticket_SPOC_Approve | empId=39920 | apiMs=44.23 | totalMs=44.23
2026-04-06 16:59:31.735 | step 4 | route=pageRenderd | empId=39920 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:59:31.735
2026-04-06 16:59:36.360 | step 1 | route=SPOC_Entry_Save | empId=39920 | query called at=16:59:36.360
2026-04-06 16:59:36.390 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=IT_Ticket_Update_SPOC | queryMs=29.8
2026-04-06 16:59:36.394 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=IT_Ticket_Update_SPOC | queryMs=1.51
2026-04-06 16:59:36.396 | step 3 | route=SPOC_Entry_Save | empId=39920 | apiMs=35.89 | totalMs=35.89
2026-04-06 16:59:36.396 | step 1 | route=SPOC_Entry_Save | empId=39920 | query called at=16:59:36.396
2026-04-06 16:59:36.398 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.94
2026-04-06 16:59:36.400 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-06 16:59:36.401 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-06 16:59:36.402 | step 3 | route=SPOC_Entry_Save | empId=39920 | apiMs=5.41 | totalMs=5.41
2026-04-06 16:59:38.853 | step 1 | route=SPOC_Entry_Save | empId=39920 | query called at=16:59:38.853
2026-04-06 16:59:38.855 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-06 16:59:38.857 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-06 16:59:38.858 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-06 16:59:38.858 | step 3 | route=SPOC_Entry_Save | empId=39920 | apiMs=5.41 | totalMs=5.41
2026-04-06 16:59:40.703 | step 1 | route=Ticket_SPOC_Approve | empId=39920 | query called at=16:59:40.703
2026-04-06 16:59:40.717 | step 2 | route=Ticket_SPOC_Approve | empId=39920 | query=IT_TIcket_SPOCApp_Report | queryMs=13.69
2026-04-06 16:59:40.717 | step 3 | route=Ticket_SPOC_Approve | empId=39920 | apiMs=14.70 | totalMs=14.70
2026-04-06 16:59:40.871 | step 1 | route=Ticket_SPOC_Approve | empId=18974 | query called at=16:59:40.871
2026-04-06 16:59:40.893 | step 2 | route=Ticket_SPOC_Approve | empId=18974 | query=IT_TIcket_SPOCApp_Report | queryMs=21.79
2026-04-06 16:59:40.894 | step 3 | route=Ticket_SPOC_Approve | empId=18974 | apiMs=22.81 | totalMs=22.81
2026-04-06 16:59:41.283 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:59:41.283
2026-04-06 16:59:41.634 | step 4 | route=pageRenderd | empId=39920 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:59:41.634
2026-04-06 17:00:13.001 | step 1 | route=SPOC_Entry_Save | empId=18974 | query called at=17:00:13.001
2026-04-06 17:00:13.028 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=IT_Ticket_Update_SPOC | queryMs=25.8
2026-04-06 17:00:13.040 | step 3 | route=SPOC_Entry_Save | empId=18974 | apiMs=39.05 | totalMs=39.05
2026-04-06 17:00:13.043 | step 1 | route=SPOC_Entry_Save | empId=18974 | query called at=17:00:13.043
2026-04-06 17:00:13.056 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.34
2026-04-06 17:00:13.066 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.84
2026-04-06 17:00:13.075 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-04-06 17:00:13.075 | step 3 | route=SPOC_Entry_Save | empId=18974 | apiMs=32.21 | totalMs=32.21
2026-04-06 17:00:13.305 | step 1 | route=Ticket_SPOC_Approve | empId=18974 | query called at=17:00:13.305
2026-04-06 17:00:13.336 | step 2 | route=Ticket_SPOC_Approve | empId=18974 | query=IT_TIcket_SPOCApp_Report | queryMs=30.68
2026-04-06 17:00:13.336 | step 3 | route=Ticket_SPOC_Approve | empId=18974 | apiMs=31.64 | totalMs=31.64
2026-04-06 17:00:13.671 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:00:13.671
2026-04-06 17:00:32.645 | step 1 | route=IT_Ticket | empId=406 | query called at=17:00:32.645
2026-04-06 17:00:32.656 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-06 17:00:32.657 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-06 17:00:32.659 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-06 17:00:32.660 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-06 17:00:32.662 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-06 17:00:32.667 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=4.76
2026-04-06 17:00:32.667 | step 3 | route=IT_Ticket | empId=406 | apiMs=22.39 | totalMs=22.39
2026-04-06 17:00:32.668 | step 1 | route=IT_Ticket | empId=406 | query called at=17:00:32.668
2026-04-06 17:00:32.669 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-06 17:00:32.671 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-06 17:00:32.672 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 17:00:32.673 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.68 | totalMs=4.68
2026-04-06 17:00:37.035 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=17:00:37.035
2026-04-06 17:00:37.216 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=179.77
2026-04-06 17:00:37.219 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=183.89 | totalMs=183.89
2026-04-06 17:00:38.809 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=17:00:38.809
2026-04-06 17:00:38.820 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-06 17:00:38.823 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=13.61 | totalMs=13.61
2026-04-06 17:00:43.481 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=17:00:43.481
2026-04-06 17:00:43.678 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=195.93
2026-04-06 17:00:43.681 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=200.06 | totalMs=200.06
2026-04-06 17:01:40.831 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:01:40.831
2026-04-06 17:01:40.844 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.62
2026-04-06 17:01:40.845 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.91 | totalMs=13.91
2026-04-06 17:01:40.846 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:01:40.846
2026-04-06 17:01:40.946 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=100.17
2026-04-06 17:01:40.952 | step 3 | route=IT_TicketPost | empId=406 | apiMs=106.82 | totalMs=106.82
2026-04-06 17:01:40.953 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:01:40.953
2026-04-06 17:01:40.955 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-06 17:01:40.956 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.67 | totalMs=2.67
2026-04-06 17:01:40.956 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:01:40.956
2026-04-06 17:01:40.958 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-06 17:01:40.958 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.90 | totalMs=1.90
2026-04-06 17:01:42.695 | step 1 | route=IT_Ticket | empId=406 | query called at=17:01:42.695
2026-04-06 17:01:42.705 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-04-06 17:01:42.709 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-06 17:01:42.713 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-06 17:01:42.714 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-06 17:01:42.716 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-06 17:01:42.721 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=4.93
2026-04-06 17:01:42.721 | step 3 | route=IT_Ticket | empId=406 | apiMs=26.56 | totalMs=26.56
2026-04-06 17:01:42.722 | step 1 | route=IT_Ticket | empId=406 | query called at=17:01:42.722
2026-04-06 17:01:42.723 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-06 17:01:42.724 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-06 17:01:42.726 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-06 17:01:42.726 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.21 | totalMs=4.21
2026-04-06 17:12:12.706 | step 1 | route=IT_Ticket_Report | empId=57006 | query called at=17:12:12.706
2026-04-06 17:12:15.443 | step 2 | route=IT_Ticket_Report | empId=57006 | query=kpi_it_ticket_report_page_proc | queryMs=2736.62
2026-04-06 17:12:15.444 | step 3 | route=IT_Ticket_Report | empId=57006 | apiMs=2,737.95 | totalMs=2,737.95
2026-04-06 17:12:17.253 | step 4 | route=pageRenderd | empId=57006 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:12:17.253
2026-04-06 17:12:30.571 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:12:30.571
2026-04-06 17:12:30.613 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=41.04
2026-04-06 17:12:30.621 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=4.33
2026-04-06 17:12:30.625 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-06 17:12:30.632 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=3.89
2026-04-06 17:12:30.655 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=22.33
2026-04-06 17:12:30.660 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.33
2026-04-06 17:12:30.661 | step 3 | route=IT_Ticket | empId=57006 | apiMs=89.68 | totalMs=89.68
2026-04-06 17:12:30.661 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:12:30.661
2026-04-06 17:12:30.678 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=16.26
2026-04-06 17:12:30.679 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-06 17:12:30.681 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-06 17:12:30.681 | step 3 | route=IT_Ticket | empId=57006 | apiMs=19.61 | totalMs=19.61
2026-04-06 17:12:40.777 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=17:12:40.777
2026-04-06 17:12:41.092 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=314.46
2026-04-06 17:12:41.096 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=318.33 | totalMs=318.33
2026-04-06 17:12:48.177 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=17:12:48.177
2026-04-06 17:12:48.203 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=25.5
2026-04-06 17:12:48.206 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=29.29 | totalMs=29.29
2026-04-06 17:13:52.555 | step 1 | route=IT_TicketPost | empId=57006 | query called at=17:13:52.555
2026-04-06 17:13:52.566 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-04-06 17:13:52.570 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=14.83 | totalMs=14.83
2026-04-06 17:13:52.573 | step 1 | route=IT_TicketPost | empId=57006 | query called at=17:13:52.573
2026-04-06 17:13:52.595 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=19.81
2026-04-06 17:13:52.598 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=25.51 | totalMs=25.51
2026-04-06 17:13:52.599 | step 1 | route=IT_TicketPost | empId=57006 | query called at=17:13:52.599
2026-04-06 17:13:52.629 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.67
2026-04-06 17:13:52.629 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=30.50 | totalMs=30.50
2026-04-06 17:13:55.060 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:13:55.060
2026-04-06 17:13:55.071 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-06 17:13:55.073 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-06 17:13:55.074 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-06 17:13:55.076 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-06 17:13:55.077 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-06 17:13:55.083 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.8
2026-04-06 17:13:55.084 | step 3 | route=IT_Ticket | empId=57006 | apiMs=23.32 | totalMs=23.32
2026-04-06 17:13:55.084 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:13:55.084
2026-04-06 17:13:55.086 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-04-06 17:13:55.087 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-06 17:13:55.089 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 17:13:55.089 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.88 | totalMs=4.88
2026-04-06 17:19:11.616 | step 1 | route=IT_Ticket | empId=38719 | query called at=17:19:11.616
2026-04-06 17:19:11.659 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=42.29
2026-04-06 17:19:11.661 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-06 17:19:11.662 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-06 17:19:11.664 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-06 17:19:11.684 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_it_Ticket_Details | queryMs=19.92
2026-04-06 17:19:11.689 | step 2 | route=IT_Ticket | empId=38719 | query=VMS_Comp_login_proc | queryMs=5.08
2026-04-06 17:19:11.690 | step 3 | route=IT_Ticket | empId=38719 | apiMs=73.72 | totalMs=73.72
2026-04-06 17:19:11.690 | step 1 | route=IT_Ticket | empId=38719 | query called at=17:19:11.690
2026-04-06 17:19:11.706 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=15.27
2026-04-06 17:19:11.707 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-06 17:19:11.709 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-06 17:19:11.709 | step 3 | route=IT_Ticket | empId=38719 | apiMs=18.74 | totalMs=18.74
2026-04-06 17:19:22.216 | step 1 | route=HW_TicketFun | empId= | query called at=17:19:22.216
2026-04-06 17:19:22.227 | step 2 | route=HW_TicketFun | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=9.75
2026-04-06 17:19:22.230 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.50 | totalMs=13.50
2026-04-06 17:19:23.927 | step 1 | route=HW_TicketFun | empId= | query called at=17:19:23.927
2026-04-06 17:19:23.940 | step 2 | route=HW_TicketFun | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=9.96
2026-04-06 17:19:23.943 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.24 | totalMs=16.24
2026-04-06 17:20:14.995 | step 1 | route=HW_TicketPost | empId=38719 | query called at=17:20:14.995
2026-04-06 17:20:15.023 | step 2 | route=HW_TicketPost | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=27.3
2026-04-06 17:20:15.026 | step 3 | route=HW_TicketPost | empId=38719 | apiMs=31.39 | totalMs=31.39
2026-04-06 17:20:15.029 | step 1 | route=HW_TicketPost | empId=38719 | query called at=17:20:15.029
2026-04-06 17:20:15.033 | step 2 | route=HW_TicketPost | empId=38719 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-06 17:20:15.034 | step 3 | route=HW_TicketPost | empId=38719 | apiMs=4.89 | totalMs=4.89
2026-04-06 17:20:15.035 | step 1 | route=HW_TicketPost | empId=38719 | query called at=17:20:15.035
2026-04-06 17:20:15.037 | step 2 | route=HW_TicketPost | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-04-06 17:20:15.037 | step 3 | route=HW_TicketPost | empId=38719 | apiMs=2.72 | totalMs=2.72
2026-04-06 17:20:15.038 | step 1 | route=HW_TicketPost | empId=38719 | query called at=17:20:15.038
2026-04-06 17:20:15.083 | step 2 | route=HW_TicketPost | empId=38719 | query=hw_ticket_save_proc_kpi | queryMs=44.12 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (JOHN BRITTO P/GGA0718, 4, NEED TO EPSON PRINTER INK, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=JOHN BRITTO P/GGA0718,@type_iss=4,@issue_Describ=NEED TO EPSON PRINTER INK,@severity=1,@compid=5,@date=06-Apr-2026,@Emplno=38719,@filepath=,@filepath2=,@mod_id=1)
2026-04-06 17:20:15.090 | step 5 | route=HW_TicketPost | empId=38719 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (JOHN BRITTO P/GGA0718, 4, NEED TO EPSON PRINTER INK, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=JOHN BRITTO P/GGA0718,@type_iss=4,@issue_Describ=NEED TO EPSON PRINTER INK,@severity=1,@compid=5,@date=06-Apr-2026,@Emplno=38719,@filepath=,@filepath2=,@mod_id=1)
2026-04-06 17:20:15.346 | step 1 | route=IT_Ticket | empId=38719 | query called at=17:20:15.346
2026-04-06 17:20:15.356 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-06 17:20:15.358 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-06 17:20:15.359 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-06 17:20:15.360 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-06 17:20:15.362 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-06 17:20:15.368 | step 2 | route=IT_Ticket | empId=38719 | query=VMS_Comp_login_proc | queryMs=5.62
2026-04-06 17:20:15.369 | step 3 | route=IT_Ticket | empId=38719 | apiMs=23.02 | totalMs=23.02
2026-04-06 17:20:15.369 | step 1 | route=IT_Ticket | empId=38719 | query called at=17:20:15.369
2026-04-06 17:20:15.371 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-06 17:20:15.372 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-06 17:20:15.374 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-06 17:20:15.374 | step 3 | route=IT_Ticket | empId=38719 | apiMs=4.92 | totalMs=4.92
2026-04-06 17:21:39.112 | step 1 | route=HW_Ticket_Report | empId=38719 | query called at=17:21:39.112
2026-04-06 17:21:39.137 | step 2 | route=HW_Ticket_Report | empId=38719 | query=hw_ticket_report_kpi_proc | queryMs=23.46
2026-04-06 17:21:39.137 | step 3 | route=HW_Ticket_Report | empId=38719 | apiMs=24.52 | totalMs=24.52
2026-04-06 17:21:39.949 | step 4 | route=pageRenderd | empId=38719 | Page=HW TICKET REPORT | page fully loaded at : 17:21:39.949
2026-04-06 17:29:55.246 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=17:29:55.246
2026-04-06 17:29:55.291 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=44.24
2026-04-06 17:29:55.291 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=45.35 | totalMs=45.35
2026-04-06 17:29:55.944 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:29:55.944
2026-04-06 17:30:10.197 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=17:30:10.197
2026-04-06 17:30:10.258 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=60.94
2026-04-06 17:30:10.274 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=77.14 | totalMs=77.14
2026-04-06 17:30:10.277 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=17:30:10.277
2026-04-06 17:30:10.281 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-06 17:30:10.283 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-06 17:30:10.284 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-06 17:30:10.284 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=7.31 | totalMs=7.31
2026-04-06 17:30:12.890 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=17:30:12.890
2026-04-06 17:30:12.907 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=16.64
2026-04-06 17:30:12.911 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=20.99 | totalMs=20.99
2026-04-06 17:30:13.368 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:30:13.368
2026-04-06 17:32:43.629 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:32:43.629
2026-04-06 17:32:43.699 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=69.46
2026-04-06 17:32:43.712 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-06 17:32:43.722 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=7.5
2026-04-06 17:32:43.735 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-06 17:32:43.785 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=49.78
2026-04-06 17:32:43.811 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=26.14
2026-04-06 17:32:43.812 | step 3 | route=IT_Ticket | empId=61350 | apiMs=183.06 | totalMs=183.06
2026-04-06 17:32:43.812 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:32:43.812
2026-04-06 17:32:43.844 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=31.07
2026-04-06 17:32:43.853 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=8.51
2026-04-06 17:32:43.862 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=8.5
2026-04-06 17:32:43.862 | step 3 | route=IT_Ticket | empId=61350 | apiMs=49.64 | totalMs=49.64
2026-04-06 17:32:53.634 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:32:53.634
2026-04-06 17:32:53.686 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=51.59
2026-04-06 17:32:53.689 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=55.56 | totalMs=55.56
2026-04-06 17:32:56.204 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:32:56.204
2026-04-06 17:32:56.220 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=15.38
2026-04-06 17:32:56.220 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=16.32 | totalMs=16.32
2026-04-06 17:32:58.983 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=17:32:58.983
2026-04-06 17:32:58.998 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=14.99
2026-04-06 17:32:59.001 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=18.71 | totalMs=18.71
2026-04-06 17:32:59.370 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:32:59.370
2026-04-06 17:33:54.269 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:33:54.269
2026-04-06 17:33:54.280 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-06 17:33:54.281 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=11.40 | totalMs=11.40
2026-04-06 17:33:54.281 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:33:54.281
2026-04-06 17:33:54.363 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=81.43
2026-04-06 17:33:54.365 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=84.02 | totalMs=84.02
2026-04-06 17:33:54.366 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:33:54.366
2026-04-06 17:33:54.368 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-06 17:33:54.368 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.44 | totalMs=2.44
2026-04-06 17:33:54.368 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:33:54.368
2026-04-06 17:33:54.370 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-06 17:33:54.370 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.74 | totalMs=1.74
2026-04-06 17:33:55.040 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:33:55.040
2026-04-06 17:33:55.051 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-06 17:33:55.053 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-06 17:33:55.054 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-06 17:33:55.056 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-06 17:33:55.057 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-06 17:33:55.060 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=2.21
2026-04-06 17:33:55.060 | step 3 | route=IT_Ticket | empId=61350 | apiMs=19.96 | totalMs=19.96
2026-04-06 17:33:55.061 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:33:55.061
2026-04-06 17:33:55.062 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-06 17:33:55.064 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 17:33:55.065 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-06 17:33:55.065 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.81 | totalMs=4.81
2026-04-06 17:37:56.958 | step 4 | route=pageRenderd | empId=67856 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:37:56.958
2026-04-06 17:38:58.741 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:38:58.741
2026-04-06 17:38:58.775 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=33.17
2026-04-06 17:38:58.777 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-06 17:38:58.778 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-06 17:38:58.779 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-06 17:38:58.801 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=21.47
2026-04-06 17:38:58.806 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=4.58
2026-04-06 17:38:58.806 | step 3 | route=IT_Ticket | empId=43200 | apiMs=65.43 | totalMs=65.43
2026-04-06 17:38:58.807 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:38:58.807
2026-04-06 17:38:58.824 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=16.71
2026-04-06 17:38:58.825 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-06 17:38:58.826 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-06 17:38:58.827 | step 3 | route=IT_Ticket | empId=43200 | apiMs=19.91 | totalMs=19.91
2026-04-06 17:39:47.376 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:39:47.376
2026-04-06 17:39:47.558 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=181.32
2026-04-06 17:39:47.561 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=185.45 | totalMs=185.45
2026-04-06 17:39:54.084 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=17:39:54.084
2026-04-06 17:39:54.097 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=12.15
2026-04-06 17:39:54.098 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=13.21 | totalMs=13.21
2026-04-06 17:41:13.637 | step 5 | route=dashboard | empId=GLA0183 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-06 17:43:54.639 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=17:43:54.639
2026-04-06 17:43:54.685 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=45.51
2026-04-06 17:43:54.688 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=49.04 | totalMs=49.04
2026-04-06 17:43:55.230 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:43:55.230
2026-04-06 18:11:33.860 | step 1 | route=IT_Ticket | empId=49330 | query called at=18:11:33.860
2026-04-06 18:11:33.895 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=34.94
2026-04-06 18:11:33.900 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-06 18:11:33.904 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-06 18:11:33.908 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-06 18:11:33.931 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=23.19
2026-04-06 18:11:33.937 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=5.12
2026-04-06 18:11:33.937 | step 3 | route=IT_Ticket | empId=49330 | apiMs=77.54 | totalMs=77.54
2026-04-06 18:11:33.938 | step 1 | route=IT_Ticket | empId=49330 | query called at=18:11:33.938
2026-04-06 18:11:33.956 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=17.57
2026-04-06 18:11:33.957 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-06 18:11:33.959 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-06 18:11:33.959 | step 3 | route=IT_Ticket | empId=49330 | apiMs=21.17 | totalMs=21.17
2026-04-06 18:16:11.737 | step 1 | route=IT_Ticket_Report | empId=51052 | query called at=18:16:11.737
2026-04-06 18:16:11.907 | step 2 | route=IT_Ticket_Report | empId=51052 | query=kpi_it_ticket_report_page_proc | queryMs=168.98
2026-04-06 18:16:11.907 | step 3 | route=IT_Ticket_Report | empId=51052 | apiMs=170.05 | totalMs=170.05
2026-04-06 18:16:12.328 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:16:12.328
2026-04-06 18:18:13.061 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=18:18:13.061
2026-04-06 18:18:13.114 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=51.81
2026-04-06 18:18:13.114 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=52.93 | totalMs=52.93
2026-04-06 18:18:13.503 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:18:13.503
2026-04-06 18:18:22.451 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=18:18:22.451
2026-04-06 18:18:22.499 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=47.35
2026-04-06 18:18:22.519 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=15.36
2026-04-06 18:18:22.525 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=1.55
2026-04-06 18:18:22.530 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=1.36
2026-04-06 18:18:22.532 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=81.47 | totalMs=81.47
2026-04-06 18:18:22.532 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=18:18:22.532
2026-04-06 18:18:22.535 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-06 18:18:22.536 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-06 18:18:22.538 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-06 18:18:22.538 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=5.47 | totalMs=5.47
2026-04-06 18:18:22.538 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=18:18:22.538
2026-04-06 18:18:22.540 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-06 18:18:22.541 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-06 18:18:22.543 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-06 18:18:22.543 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=4.80 | totalMs=4.80
2026-04-06 18:18:25.930 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=18:18:25.930
2026-04-06 18:18:25.932 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-06 18:18:25.934 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-06 18:18:25.935 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-06 18:18:25.936 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=5.50 | totalMs=5.50
2026-04-06 18:18:27.840 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=18:18:27.840
2026-04-06 18:18:27.842 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-06 18:18:27.844 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-06 18:18:27.845 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-06 18:18:27.846 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=5.61 | totalMs=5.61
2026-04-06 18:18:30.611 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=18:18:30.611
2026-04-06 18:18:30.631 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=19.07
2026-04-06 18:18:30.631 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=20.07 | totalMs=20.07
2026-04-06 18:18:30.962 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:18:30.962
2026-04-06 18:18:36.677 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=18:18:36.677
2026-04-06 18:18:36.748 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=70.58
2026-04-06 18:18:36.751 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=74.01 | totalMs=74.01
2026-04-06 18:18:39.480 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=18:18:39.480
2026-04-06 18:18:39.619 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=138.1
2026-04-06 18:18:39.619 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=139.17 | totalMs=139.17
2026-04-06 18:18:42.260 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=18:18:42.260
2026-04-06 18:18:42.273 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=12.37
2026-04-06 18:18:42.276 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=15.97 | totalMs=15.97
2026-04-06 18:19:35.833 | step 1 | route=IT_Ticket | empId=52208 | query called at=18:19:35.833
2026-04-06 18:19:35.843 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-06 18:19:35.847 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-06 18:19:35.851 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-06 18:19:35.855 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-06 18:19:35.877 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=21.93
2026-04-06 18:19:35.882 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=4.62
2026-04-06 18:19:35.883 | step 3 | route=IT_Ticket | empId=52208 | apiMs=49.89 | totalMs=49.89
2026-04-06 18:19:35.883 | step 1 | route=IT_Ticket | empId=52208 | query called at=18:19:35.883
2026-04-06 18:19:35.885 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-06 18:19:35.886 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-06 18:19:35.887 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-06 18:19:35.888 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.83 | totalMs=4.83
2026-04-06 18:19:43.984 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=18:19:43.984
2026-04-06 18:19:44.290 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=305.1
2026-04-06 18:19:44.291 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=306.22 | totalMs=306.22
2026-04-06 18:19:47.191 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=18:19:47.191
2026-04-06 18:19:47.203 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.49
2026-04-06 18:19:47.206 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=15.04 | totalMs=15.04
2026-04-06 18:20:22.981 | step 1 | route=IT_TicketPost | empId=52208 | query called at=18:20:22.981
2026-04-06 18:20:22.992 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-06 18:20:22.992 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=11.11 | totalMs=11.11
2026-04-06 18:20:22.993 | step 1 | route=IT_TicketPost | empId=52208 | query called at=18:20:22.993
2026-04-06 18:20:23.044 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=50.7
2026-04-06 18:20:23.046 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=53.13 | totalMs=53.13
2026-04-06 18:20:23.046 | step 1 | route=IT_TicketPost | empId=52208 | query called at=18:20:23.046
2026-04-06 18:20:23.048 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-06 18:20:23.049 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.26 | totalMs=2.26
2026-04-06 18:20:25.731 | step 1 | route=IT_Ticket | empId=52208 | query called at=18:20:25.731
2026-04-06 18:20:25.741 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-04-06 18:20:25.743 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-06 18:20:25.744 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-06 18:20:25.746 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-06 18:20:25.748 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-06 18:20:25.753 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=4.97
2026-04-06 18:20:25.753 | step 3 | route=IT_Ticket | empId=52208 | apiMs=22.16 | totalMs=22.16
2026-04-06 18:20:25.754 | step 1 | route=IT_Ticket | empId=52208 | query called at=18:20:25.754
2026-04-06 18:20:25.755 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-06 18:20:25.757 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 18:20:25.758 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 18:20:25.759 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.88 | totalMs=4.88
2026-04-06 18:22:22.826 | step 1 | route=IT_TicketPost | empId=55868 | query called at=18:22:22.826
2026-04-06 18:22:22.852 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=25.07
2026-04-06 18:22:22.855 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=28.60 | totalMs=28.60
2026-04-06 18:22:22.858 | step 1 | route=IT_TicketPost | empId=55868 | query called at=18:22:22.858
2026-04-06 18:22:22.868 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=7.62
2026-04-06 18:22:22.870 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=12.45 | totalMs=12.45
2026-04-06 18:22:22.870 | step 1 | route=IT_TicketPost | empId=55868 | query called at=18:22:22.870
2026-04-06 18:22:22.872 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-06 18:22:22.873 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.24 | totalMs=2.24
2026-04-06 18:22:22.873 | step 1 | route=IT_TicketPost | empId=55868 | query called at=18:22:22.873
2026-04-06 18:22:22.875 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-06 18:22:22.875 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.06 | totalMs=2.06
2026-04-06 18:22:25.534 | step 1 | route=IT_Ticket | empId=55868 | query called at=18:22:25.534
2026-04-06 18:22:25.544 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-06 18:22:25.546 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-06 18:22:25.547 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-06 18:22:25.549 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-06 18:22:25.550 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-06 18:22:25.553 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=1.98
2026-04-06 18:22:25.553 | step 3 | route=IT_Ticket | empId=55868 | apiMs=19.28 | totalMs=19.28
2026-04-06 18:22:25.554 | step 1 | route=IT_Ticket | empId=55868 | query called at=18:22:25.554
2026-04-06 18:22:25.555 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-06 18:22:25.557 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-06 18:22:25.558 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-06 18:22:25.558 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.75 | totalMs=4.75
2026-04-06 19:08:43.480 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=19:08:43.480
2026-04-06 19:08:43.528 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=47.45
2026-04-06 19:08:43.531 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=51.23 | totalMs=51.23
2026-04-06 19:08:44.150 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:08:44.150
2026-04-06 19:08:47.866 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=19:08:47.866
2026-04-06 19:08:47.930 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=IT_Ticket_Update_SPOC | queryMs=62.98
2026-04-06 19:08:47.935 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=68.94 | totalMs=68.94
2026-04-06 19:08:47.938 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=19:08:47.938
2026-04-06 19:08:47.971 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.48
2026-04-06 19:08:47.972 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-06 19:08:47.974 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-06 19:08:47.974 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=36.10 | totalMs=36.10
2026-04-06 19:08:51.874 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=19:08:51.874
2026-04-06 19:08:51.893 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=15.9
2026-04-06 19:08:51.896 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=22.01 | totalMs=22.01
2026-04-06 19:08:52.474 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:08:52.474
2026-04-07 01:01:26.385 | step 5 | route=dashboard | empId=GNT0036 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 01:01:27.101 | step 5 | route=dashboard | empId=GNT0036 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 01:54:47.619 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 01:56:13.923 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 08:04:03.073 | step 5 | route=dashboard | empId=GPM0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 09:20:36.145 | step 1 | route=IT_Ticket | empId=32698 | query called at=09:20:36.145
2026-04-07 09:20:36.199 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=52.85
2026-04-07 09:20:36.201 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-07 09:20:36.202 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 09:20:36.220 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=17.75
2026-04-07 09:20:36.286 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=65.63
2026-04-07 09:20:36.292 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=4.99
2026-04-07 09:20:36.292 | step 3 | route=IT_Ticket | empId=32698 | apiMs=146.98 | totalMs=146.98
2026-04-07 09:20:36.293 | step 1 | route=IT_Ticket | empId=32698 | query called at=09:20:36.293
2026-04-07 09:20:36.347 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=53.72
2026-04-07 09:20:36.365 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=17.7
2026-04-07 09:20:36.367 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-07 09:20:36.367 | step 3 | route=IT_Ticket | empId=32698 | apiMs=74.23 | totalMs=74.23
2026-04-07 09:20:46.463 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32698 | query called at=09:20:46.463
2026-04-07 09:20:46.958 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=495
2026-04-07 09:20:46.959 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32698 | apiMs=496.09 | totalMs=496.09
2026-04-07 09:20:49.550 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query called at=09:20:49.550
2026-04-07 09:20:49.568 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=16.89
2026-04-07 09:20:49.571 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32698 | apiMs=20.69 | totalMs=20.69
2026-04-07 09:24:01.426 | step 1 | route=IT_TicketPost | empId=32698 | query called at=09:24:01.426
2026-04-07 09:24:01.486 | step 2 | route=IT_TicketPost | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=59.47
2026-04-07 09:24:01.489 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=63.05 | totalMs=63.05
2026-04-07 09:24:01.492 | step 1 | route=IT_TicketPost | empId=32698 | query called at=09:24:01.492
2026-04-07 09:24:01.624 | step 2 | route=IT_TicketPost | empId=32698 | query=IT_Ticket_Save_SPOC | queryMs=129.39
2026-04-07 09:24:01.642 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=149.90 | totalMs=149.90
2026-04-07 09:24:01.642 | step 1 | route=IT_TicketPost | empId=32698 | query called at=09:24:01.642
2026-04-07 09:24:01.653 | step 2 | route=IT_TicketPost | empId=32698 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.39
2026-04-07 09:24:01.653 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=11.23 | totalMs=11.23
2026-04-07 09:24:01.654 | step 1 | route=IT_TicketPost | empId=32698 | query called at=09:24:01.654
2026-04-07 09:24:01.664 | step 2 | route=IT_TicketPost | empId=32698 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.58
2026-04-07 09:24:01.664 | step 3 | route=IT_TicketPost | empId=32698 | apiMs=10.49 | totalMs=10.49
2026-04-07 09:24:01.922 | step 1 | route=IT_Ticket | empId=32698 | query called at=09:24:01.922
2026-04-07 09:24:01.939 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=15.7
2026-04-07 09:24:01.947 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-04-07 09:24:01.961 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=13.68
2026-04-07 09:24:01.976 | step 2 | route=IT_Ticket | empId=32698 | query=KPI_IT_Ticket_Details_New | queryMs=14.18
2026-04-07 09:24:01.986 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_it_Ticket_Details | queryMs=9.83
2026-04-07 09:24:01.999 | step 2 | route=IT_Ticket | empId=32698 | query=VMS_Comp_login_proc | queryMs=12.66
2026-04-07 09:24:01.999 | step 3 | route=IT_Ticket | empId=32698 | apiMs=76.98 | totalMs=76.98
2026-04-07 09:24:02.000 | step 1 | route=IT_Ticket | empId=32698 | query called at=09:24:02.000
2026-04-07 09:24:02.039 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=38.44
2026-04-07 09:24:02.048 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=9.18
2026-04-07 09:24:02.062 | step 2 | route=IT_Ticket | empId=32698 | query=Kpi_HW_Ticket_Details | queryMs=13.66
2026-04-07 09:24:02.062 | step 3 | route=IT_Ticket | empId=32698 | apiMs=62.59 | totalMs=62.59
2026-04-07 09:24:04.986 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:24:04.986
2026-04-07 09:24:05.196 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=209.11
2026-04-07 09:24:05.196 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=210.02 | totalMs=210.02
2026-04-07 09:24:05.995 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:24:05.995
2026-04-07 09:24:08.681 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:24:08.681
2026-04-07 09:24:08.808 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=126.83
2026-04-07 09:24:08.814 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=133.19 | totalMs=133.19
2026-04-07 09:24:08.817 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=09:24:08.817
2026-04-07 09:24:08.825 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.21
2026-04-07 09:24:08.837 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.47
2026-04-07 09:24:08.850 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.22
2026-04-07 09:24:08.851 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=33.78 | totalMs=33.78
2026-04-07 09:24:12.273 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=09:24:12.273
2026-04-07 09:24:12.293 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.48
2026-04-07 09:24:12.294 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.43 | totalMs=20.43
2026-04-07 09:24:12.896 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:24:12.896
2026-04-07 09:24:34.155 | step 1 | route=IT_Ticket | empId=42359 | query called at=09:24:34.155
2026-04-07 09:24:34.197 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=41.85
2026-04-07 09:24:34.212 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=14.57
2026-04-07 09:24:34.214 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-07 09:24:34.217 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=2.52
2026-04-07 09:24:34.218 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-07 09:24:34.243 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=24.13
2026-04-07 09:24:34.243 | step 3 | route=IT_Ticket | empId=42359 | apiMs=88.45 | totalMs=88.45
2026-04-07 09:24:34.244 | step 1 | route=IT_Ticket | empId=42359 | query called at=09:24:34.244
2026-04-07 09:24:34.253 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=8.46
2026-04-07 09:24:34.254 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-07 09:24:34.255 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-07 09:24:34.256 | step 3 | route=IT_Ticket | empId=42359 | apiMs=11.55 | totalMs=11.55
2026-04-07 09:24:47.159 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42359 | query called at=09:24:47.159
2026-04-07 09:24:47.502 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=341.85
2026-04-07 09:24:47.505 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42359 | apiMs=345.99 | totalMs=345.99
2026-04-07 09:24:54.221 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query called at=09:24:54.221
2026-04-07 09:24:54.335 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=113.2
2026-04-07 09:24:54.338 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42359 | apiMs=117.24 | totalMs=117.24
2026-04-07 09:33:38.028 | step 1 | route=IT_Ticket_Report | empId=42359 | query called at=09:33:38.028
2026-04-07 09:33:38.453 | step 2 | route=IT_Ticket_Report | empId=42359 | query=kpi_it_ticket_report_page_proc | queryMs=423.8
2026-04-07 09:33:38.456 | step 3 | route=IT_Ticket_Report | empId=42359 | apiMs=427.86 | totalMs=427.86
2026-04-07 09:33:39.189 | step 4 | route=pageRenderd | empId=42359 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:33:39.189
2026-04-07 09:35:52.503 | step 1 | route=IT_Ticket | empId=49330 | query called at=09:35:52.503
2026-04-07 09:35:52.549 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=44.7
2026-04-07 09:35:52.550 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-07 09:35:52.552 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-07 09:35:52.553 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 09:35:52.579 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=25.47
2026-04-07 09:35:52.584 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=4.43
2026-04-07 09:35:52.584 | step 3 | route=IT_Ticket | empId=49330 | apiMs=80.97 | totalMs=80.97
2026-04-07 09:35:52.585 | step 1 | route=IT_Ticket | empId=49330 | query called at=09:35:52.585
2026-04-07 09:35:52.603 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=17.96
2026-04-07 09:35:52.604 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-07 09:35:52.606 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-07 09:35:52.606 | step 3 | route=IT_Ticket | empId=49330 | apiMs=21.12 | totalMs=21.12
2026-04-07 09:35:59.998 | step 1 | route=IT_Ticket | empId=49330 | query called at=09:35:59.998
2026-04-07 09:36:00.015 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=15.61
2026-04-07 09:36:00.023 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-04-07 09:36:00.033 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=8.91
2026-04-07 09:36:00.049 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=15.92
2026-04-07 09:36:00.058 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=8.25
2026-04-07 09:36:00.073 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=14.65
2026-04-07 09:36:00.074 | step 3 | route=IT_Ticket | empId=49330 | apiMs=75.60 | totalMs=75.60
2026-04-07 09:36:00.075 | step 1 | route=IT_Ticket | empId=49330 | query called at=09:36:00.075
2026-04-07 09:36:00.082 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=7.05
2026-04-07 09:36:00.091 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-04-07 09:36:00.100 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-07 09:36:00.100 | step 3 | route=IT_Ticket | empId=49330 | apiMs=25.30 | totalMs=25.30
2026-04-07 09:36:54.548 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49330 | query called at=09:36:54.548
2026-04-07 09:36:54.711 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=162.67
2026-04-07 09:36:54.714 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49330 | apiMs=166.73 | totalMs=166.73
2026-04-07 09:36:57.311 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query called at=09:36:57.311
2026-04-07 09:36:57.366 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=54.21
2026-04-07 09:36:57.366 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49330 | apiMs=55.29 | totalMs=55.29
2026-04-07 09:36:59.519 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49330 | query called at=09:36:59.519
2026-04-07 09:36:59.575 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=55.21
2026-04-07 09:36:59.575 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49330 | apiMs=56.23 | totalMs=56.23
2026-04-07 09:37:05.718 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query called at=09:37:05.718
2026-04-07 09:37:05.728 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-04-07 09:37:05.729 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49330 | apiMs=10.72 | totalMs=10.72
2026-04-07 09:37:23.448 | step 1 | route=IT_Ticket | empId=33497 | query called at=09:37:23.448
2026-04-07 09:37:23.468 | step 2 | route=IT_Ticket | empId=33497 | query=KPI_IT_Ticket_Details_New | queryMs=19.25
2026-04-07 09:37:23.483 | step 2 | route=IT_Ticket | empId=33497 | query=KPI_IT_Ticket_Details_New | queryMs=15.03
2026-04-07 09:37:23.510 | step 2 | route=IT_Ticket | empId=33497 | query=KPI_IT_Ticket_Details_New | queryMs=26.36
2026-04-07 09:37:23.528 | step 2 | route=IT_Ticket | empId=33497 | query=KPI_IT_Ticket_Details_New | queryMs=17.62
2026-04-07 09:37:23.545 | step 2 | route=IT_Ticket | empId=33497 | query=Kpi_it_Ticket_Details | queryMs=16.54
2026-04-07 09:37:23.563 | step 2 | route=IT_Ticket | empId=33497 | query=VMS_Comp_login_proc | queryMs=17.99
2026-04-07 09:37:23.564 | step 3 | route=IT_Ticket | empId=33497 | apiMs=115.79 | totalMs=115.79
2026-04-07 09:37:23.564 | step 1 | route=IT_Ticket | empId=33497 | query called at=09:37:23.564
2026-04-07 09:37:23.579 | step 2 | route=IT_Ticket | empId=33497 | query=Kpi_HW_Ticket_Details | queryMs=14.1
2026-04-07 09:37:23.603 | step 2 | route=IT_Ticket | empId=33497 | query=Kpi_HW_Ticket_Details | queryMs=23.91
2026-04-07 09:37:23.614 | step 2 | route=IT_Ticket | empId=33497 | query=Kpi_HW_Ticket_Details | queryMs=10.13
2026-04-07 09:37:23.614 | step 3 | route=IT_Ticket | empId=33497 | apiMs=49.71 | totalMs=49.71
2026-04-07 09:37:45.015 | step 1 | route=Ticket_Entry_SPOC_Module | empId=33497 | query called at=09:37:45.015
2026-04-07 09:37:45.504 | step 2 | route=Ticket_Entry_SPOC_Module | empId=33497 | query=KPI_IT_Ticket_Details_New | queryMs=488.65
2026-04-07 09:37:45.505 | step 3 | route=Ticket_Entry_SPOC_Module | empId=33497 | apiMs=489.88 | totalMs=489.88
2026-04-07 09:37:49.723 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=33497 | query called at=09:37:49.723
2026-04-07 09:37:49.759 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=33497 | query=KPI_IT_Ticket_Details_New | queryMs=35.74
2026-04-07 09:37:49.763 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=33497 | apiMs=40.17 | totalMs=40.17
2026-04-07 09:39:56.623 | step 1 | route=IT_TicketPost | empId=33497 | query called at=09:39:56.623
2026-04-07 09:39:57.331 | step 2 | route=IT_TicketPost | empId=33497 | query=KPI_IT_Ticket_Details_New | queryMs=707.05
2026-04-07 09:39:57.334 | step 3 | route=IT_TicketPost | empId=33497 | apiMs=710.80 | totalMs=710.80
2026-04-07 09:39:57.337 | step 1 | route=IT_TicketPost | empId=33497 | query called at=09:39:57.337
2026-04-07 09:39:57.461 | step 2 | route=IT_TicketPost | empId=33497 | query=IT_Ticket_Save_SPOC | queryMs=121.05
2026-04-07 09:39:57.475 | step 3 | route=IT_TicketPost | empId=33497 | apiMs=137.69 | totalMs=137.69
2026-04-07 09:39:57.475 | step 1 | route=IT_TicketPost | empId=33497 | query called at=09:39:57.475
2026-04-07 09:39:57.586 | step 2 | route=IT_TicketPost | empId=33497 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=110.85
2026-04-07 09:39:57.587 | step 3 | route=IT_TicketPost | empId=33497 | apiMs=111.76 | totalMs=111.76
2026-04-07 09:39:57.587 | step 1 | route=IT_TicketPost | empId=33497 | query called at=09:39:57.587
2026-04-07 09:39:57.595 | step 2 | route=IT_TicketPost | empId=33497 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.31
2026-04-07 09:39:57.595 | step 3 | route=IT_TicketPost | empId=33497 | apiMs=8.02 | totalMs=8.02
2026-04-07 09:39:57.832 | step 1 | route=IT_Ticket | empId=33497 | query called at=09:39:57.832
2026-04-07 09:39:57.850 | step 2 | route=IT_Ticket | empId=33497 | query=KPI_IT_Ticket_Details_New | queryMs=17.24
2026-04-07 09:39:57.859 | step 2 | route=IT_Ticket | empId=33497 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-04-07 09:39:57.867 | step 2 | route=IT_Ticket | empId=33497 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-04-07 09:39:57.876 | step 2 | route=IT_Ticket | empId=33497 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-04-07 09:39:58.074 | step 2 | route=IT_Ticket | empId=33497 | query=Kpi_it_Ticket_Details | queryMs=198.24
2026-04-07 09:39:58.166 | step 2 | route=IT_Ticket | empId=33497 | query=VMS_Comp_login_proc | queryMs=90.92
2026-04-07 09:39:58.166 | step 3 | route=IT_Ticket | empId=33497 | apiMs=333.67 | totalMs=333.67
2026-04-07 09:39:58.167 | step 1 | route=IT_Ticket | empId=33497 | query called at=09:39:58.167
2026-04-07 09:39:58.769 | step 2 | route=IT_Ticket | empId=33497 | query=Kpi_HW_Ticket_Details | queryMs=601.55
2026-04-07 09:39:58.770 | step 2 | route=IT_Ticket | empId=33497 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-07 09:39:58.771 | step 2 | route=IT_Ticket | empId=33497 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-07 09:39:58.771 | step 3 | route=IT_Ticket | empId=33497 | apiMs=604.67 | totalMs=604.67
2026-04-07 09:40:17.736 | step 1 | route=IT_Ticket | empId=40822 | query called at=09:40:17.736
2026-04-07 09:40:17.751 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=15.22
2026-04-07 09:40:17.760 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-04-07 09:40:17.769 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=8.28
2026-04-07 09:40:17.777 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-04-07 09:40:17.786 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=8.51
2026-04-07 09:40:17.795 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=8.79
2026-04-07 09:40:17.796 | step 3 | route=IT_Ticket | empId=40822 | apiMs=60.18 | totalMs=60.18
2026-04-07 09:40:17.796 | step 1 | route=IT_Ticket | empId=40822 | query called at=09:40:17.796
2026-04-07 09:40:17.804 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-04-07 09:40:17.813 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=8.4
2026-04-07 09:40:17.821 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-04-07 09:40:17.822 | step 3 | route=IT_Ticket | empId=40822 | apiMs=25.24 | totalMs=25.24
2026-04-07 09:40:39.434 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=09:40:39.434
2026-04-07 09:40:39.732 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=297.08
2026-04-07 09:40:39.735 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=301.10 | totalMs=301.10
2026-04-07 09:40:44.586 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=09:40:44.586
2026-04-07 09:40:44.602 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=15.39
2026-04-07 09:40:44.606 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=19.44 | totalMs=19.44
2026-04-07 09:40:53.562 | step 1 | route=IT_TicketPost | empId=49330 | query called at=09:40:53.562
2026-04-07 09:40:53.586 | step 2 | route=IT_TicketPost | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=23.11
2026-04-07 09:40:53.589 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=26.65 | totalMs=26.65
2026-04-07 09:40:53.603 | step 1 | route=IT_TicketPost | empId=49330 | query called at=09:40:53.603
2026-04-07 09:40:53.692 | step 2 | route=IT_TicketPost | empId=49330 | query=IT_Ticket_Save_SPOC | queryMs=89.09
2026-04-07 09:40:53.723 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=120.87 | totalMs=120.87
2026-04-07 09:40:53.724 | step 1 | route=IT_TicketPost | empId=49330 | query called at=09:40:53.724
2026-04-07 09:40:53.741 | step 2 | route=IT_TicketPost | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.52
2026-04-07 09:40:53.741 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=17.46 | totalMs=17.46
2026-04-07 09:40:53.742 | step 1 | route=IT_TicketPost | empId=49330 | query called at=09:40:53.742
2026-04-07 09:40:53.765 | step 2 | route=IT_TicketPost | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.12
2026-04-07 09:40:53.766 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=24.03 | totalMs=24.03
2026-04-07 09:40:53.991 | step 1 | route=IT_Ticket | empId=49330 | query called at=09:40:53.991
2026-04-07 09:40:54.015 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=23.6
2026-04-07 09:40:54.032 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=16.5
2026-04-07 09:40:54.054 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=20.81
2026-04-07 09:40:54.072 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=17.2
2026-04-07 09:40:54.082 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=9.62
2026-04-07 09:40:54.091 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=8.67
2026-04-07 09:40:54.092 | step 3 | route=IT_Ticket | empId=49330 | apiMs=100.49 | totalMs=100.49
2026-04-07 09:40:54.092 | step 1 | route=IT_Ticket | empId=49330 | query called at=09:40:54.092
2026-04-07 09:40:54.105 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=12
2026-04-07 09:40:54.122 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=17
2026-04-07 09:40:54.139 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=16.52
2026-04-07 09:40:54.140 | step 3 | route=IT_Ticket | empId=49330 | apiMs=47.56 | totalMs=47.56
2026-04-07 09:41:33.550 | step 1 | route=Ticket_SPOC_Approve | empId=43865 | query called at=09:41:33.550
2026-04-07 09:41:33.609 | step 2 | route=Ticket_SPOC_Approve | empId=43865 | query=IT_TIcket_SPOCApp_Report | queryMs=57.76
2026-04-07 09:41:33.609 | step 3 | route=Ticket_SPOC_Approve | empId=43865 | apiMs=58.79 | totalMs=58.79
2026-04-07 09:41:50.385 | step 4 | route=pageRenderd | empId=43865 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:41:50.385
2026-04-07 09:44:23.900 | step 1 | route=IT_TicketPost | empId=40822 | query called at=09:44:23.900
2026-04-07 09:44:23.911 | step 2 | route=IT_TicketPost | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-04-07 09:44:23.911 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=10.62 | totalMs=10.62
2026-04-07 09:44:23.912 | step 1 | route=IT_TicketPost | empId=40822 | query called at=09:44:23.912
2026-04-07 09:44:23.936 | step 2 | route=IT_TicketPost | empId=40822 | query=IT_Ticket_Save_SPOC | queryMs=23.39
2026-04-07 09:44:23.937 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=25.61 | totalMs=25.61
2026-04-07 09:44:23.938 | step 1 | route=IT_TicketPost | empId=40822 | query called at=09:44:23.938
2026-04-07 09:44:23.939 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-07 09:44:23.940 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=2.08 | totalMs=2.08
2026-04-07 09:44:24.163 | step 1 | route=IT_Ticket | empId=40822 | query called at=09:44:24.163
2026-04-07 09:44:24.174 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-04-07 09:44:24.178 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=2.75
2026-04-07 09:44:24.179 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-07 09:44:24.180 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-07 09:44:24.182 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-07 09:44:24.187 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=4.8
2026-04-07 09:44:24.187 | step 3 | route=IT_Ticket | empId=40822 | apiMs=23.99 | totalMs=23.99
2026-04-07 09:44:24.188 | step 1 | route=IT_Ticket | empId=40822 | query called at=09:44:24.188
2026-04-07 09:44:24.189 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 09:44:24.190 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-07 09:44:24.191 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-07 09:44:24.191 | step 3 | route=IT_Ticket | empId=40822 | apiMs=3.73 | totalMs=3.73
2026-04-07 09:46:54.518 | step 1 | route=Ticket_SPOC_Approve | empId=61465 | query called at=09:46:54.518
2026-04-07 09:46:54.538 | step 2 | route=Ticket_SPOC_Approve | empId=61465 | query=IT_TIcket_SPOCApp_Report | queryMs=18.62
2026-04-07 09:46:54.541 | step 3 | route=Ticket_SPOC_Approve | empId=61465 | apiMs=22.45 | totalMs=22.45
2026-04-07 09:46:54.978 | step 4 | route=pageRenderd | empId=61465 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:46:54.978
2026-04-07 09:46:59.396 | step 1 | route=SPOC_Entry_Save | empId=61465 | query called at=09:46:59.396
2026-04-07 09:46:59.445 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=IT_Ticket_Update_SPOC | queryMs=48.35
2026-04-07 09:46:59.450 | step 3 | route=SPOC_Entry_Save | empId=61465 | apiMs=53.99 | totalMs=53.99
2026-04-07 09:46:59.453 | step 1 | route=SPOC_Entry_Save | empId=61465 | query called at=09:46:59.453
2026-04-07 09:46:59.458 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-07 09:46:59.459 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-07 09:46:59.460 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-04-07 09:46:59.460 | step 3 | route=SPOC_Entry_Save | empId=61465 | apiMs=7.04 | totalMs=7.04
2026-04-07 09:46:59.683 | step 1 | route=Ticket_SPOC_Approve | empId=61465 | query called at=09:46:59.683
2026-04-07 09:46:59.695 | step 2 | route=Ticket_SPOC_Approve | empId=61465 | query=IT_TIcket_SPOCApp_Report | queryMs=12.2
2026-04-07 09:46:59.696 | step 3 | route=Ticket_SPOC_Approve | empId=61465 | apiMs=13.10 | totalMs=13.10
2026-04-07 09:47:00.003 | step 4 | route=pageRenderd | empId=61465 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:47:00.003
2026-04-07 09:47:10.768 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=09:47:10.768
2026-04-07 09:47:11.150 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=381.14
2026-04-07 09:47:11.153 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=384.82 | totalMs=384.82
2026-04-07 09:47:12.289 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:47:12.289
2026-04-07 09:48:09.667 | step 1 | route=IT_Ticket | empId=65950 | query called at=09:48:09.667
2026-04-07 09:48:09.684 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=16.18
2026-04-07 09:48:09.693 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=8.75
2026-04-07 09:48:09.702 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=8.33
2026-04-07 09:48:09.711 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=8.77
2026-04-07 09:48:09.721 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_it_Ticket_Details | queryMs=9.35
2026-04-07 09:48:09.730 | step 2 | route=IT_Ticket | empId=65950 | query=VMS_Comp_login_proc | queryMs=9.26
2026-04-07 09:48:09.731 | step 3 | route=IT_Ticket | empId=65950 | apiMs=63.60 | totalMs=63.60
2026-04-07 09:48:09.731 | step 1 | route=IT_Ticket | empId=65950 | query called at=09:48:09.731
2026-04-07 09:48:09.739 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_HW_Ticket_Details | queryMs=7.69
2026-04-07 09:48:09.748 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-04-07 09:48:09.757 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_HW_Ticket_Details | queryMs=8.74
2026-04-07 09:48:09.757 | step 3 | route=IT_Ticket | empId=65950 | apiMs=26.05 | totalMs=26.05
2026-04-07 09:48:24.562 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65950 | query called at=09:48:24.562
2026-04-07 09:48:24.726 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=162.76
2026-04-07 09:48:24.729 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65950 | apiMs=166.71 | totalMs=166.71
2026-04-07 09:48:27.333 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65950 | query called at=09:48:27.333
2026-04-07 09:48:27.345 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-04-07 09:48:27.345 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65950 | apiMs=11.78 | totalMs=11.78
2026-04-07 09:48:48.676 | step 1 | route=Ticket_SPOC_Approve | empId=43865 | query called at=09:48:48.676
2026-04-07 09:48:48.704 | step 2 | route=Ticket_SPOC_Approve | empId=43865 | query=IT_TIcket_SPOCApp_Report | queryMs=27.36
2026-04-07 09:48:48.707 | step 3 | route=Ticket_SPOC_Approve | empId=43865 | apiMs=31.08 | totalMs=31.08
2026-04-07 09:48:49.404 | step 4 | route=pageRenderd | empId=43865 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:48:49.404
2026-04-07 09:49:39.163 | step 1 | route=IT_Ticket_Report | empId=33497 | query called at=09:49:39.163
2026-04-07 09:49:39.501 | step 2 | route=IT_Ticket_Report | empId=33497 | query=kpi_it_ticket_report_page_proc | queryMs=337.57
2026-04-07 09:49:39.502 | step 3 | route=IT_Ticket_Report | empId=33497 | apiMs=338.67 | totalMs=338.67
2026-04-07 09:49:40.197 | step 4 | route=pageRenderd | empId=33497 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:49:40.197
2026-04-07 09:50:12.294 | step 1 | route=IT_TicketPost | empId=65950 | query called at=09:50:12.294
2026-04-07 09:50:12.304 | step 2 | route=IT_TicketPost | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-07 09:50:12.305 | step 3 | route=IT_TicketPost | empId=65950 | apiMs=10.75 | totalMs=10.75
2026-04-07 09:50:12.305 | step 1 | route=IT_TicketPost | empId=65950 | query called at=09:50:12.305
2026-04-07 09:50:12.499 | step 2 | route=IT_TicketPost | empId=65950 | query=IT_Ticket_Save_SPOC | queryMs=193.32
2026-04-07 09:50:12.524 | step 3 | route=IT_TicketPost | empId=65950 | apiMs=218.63 | totalMs=218.63
2026-04-07 09:50:12.524 | step 1 | route=IT_TicketPost | empId=65950 | query called at=09:50:12.524
2026-04-07 09:50:12.526 | step 2 | route=IT_TicketPost | empId=65950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-07 09:50:12.526 | step 3 | route=IT_TicketPost | empId=65950 | apiMs=1.94 | totalMs=1.94
2026-04-07 09:50:12.527 | step 1 | route=IT_TicketPost | empId=65950 | query called at=09:50:12.527
2026-04-07 09:50:12.528 | step 2 | route=IT_TicketPost | empId=65950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-07 09:50:12.528 | step 3 | route=IT_TicketPost | empId=65950 | apiMs=1.53 | totalMs=1.53
2026-04-07 09:50:12.751 | step 1 | route=IT_Ticket | empId=65950 | query called at=09:50:12.751
2026-04-07 09:50:12.761 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-04-07 09:50:12.762 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-07 09:50:12.763 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-07 09:50:12.764 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-07 09:50:12.766 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-07 09:50:12.767 | step 2 | route=IT_Ticket | empId=65950 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-07 09:50:12.768 | step 3 | route=IT_Ticket | empId=65950 | apiMs=16.94 | totalMs=16.94
2026-04-07 09:50:12.768 | step 1 | route=IT_Ticket | empId=65950 | query called at=09:50:12.768
2026-04-07 09:50:12.770 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-07 09:50:12.771 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-07 09:50:12.772 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-07 09:50:12.772 | step 3 | route=IT_Ticket | empId=65950 | apiMs=3.82 | totalMs=3.82
2026-04-07 09:50:37.295 | step 1 | route=IT_Ticket_Report | empId=10787 | query called at=09:50:37.295
2026-04-07 09:50:37.519 | step 2 | route=IT_Ticket_Report | empId=10787 | query=kpi_it_ticket_report_page_proc | queryMs=223.31
2026-04-07 09:50:37.519 | step 3 | route=IT_Ticket_Report | empId=10787 | apiMs=224.48 | totalMs=224.48
2026-04-07 09:50:38.992 | step 4 | route=pageRenderd | empId=10787 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:50:38.992
2026-04-07 09:50:42.633 | step 1 | route=IT_Ticket | empId=10787 | query called at=09:50:42.633
2026-04-07 09:50:42.644 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-04-07 09:50:42.649 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-07 09:50:42.653 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-07 09:50:42.657 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-07 09:50:42.659 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-04-07 09:50:42.661 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=1.9
2026-04-07 09:50:42.662 | step 3 | route=IT_Ticket | empId=10787 | apiMs=28.68 | totalMs=28.68
2026-04-07 09:50:42.662 | step 1 | route=IT_Ticket | empId=10787 | query called at=09:50:42.662
2026-04-07 09:50:42.664 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-07 09:50:42.665 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 09:50:42.666 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-07 09:50:42.667 | step 3 | route=IT_Ticket | empId=10787 | apiMs=4.48 | totalMs=4.48
2026-04-07 09:50:53.135 | step 1 | route=DesignerTicket | empId=33497 | query called at=09:50:53.135
2026-04-07 09:50:53.191 | step 2 | route=DesignerTicket | empId=33497 | query=Kpi_HW_Ticket_Details | queryMs=55.53
2026-04-07 09:50:53.194 | step 3 | route=DesignerTicket | empId=33497 | apiMs=59.35 | totalMs=59.35
2026-04-07 09:50:53.197 | step 1 | route=DesignerTicket | empId=33497 | query called at=09:50:53.197
2026-04-07 09:50:53.208 | step 2 | route=DesignerTicket | empId=33497 | query=Kpi_HW_Ticket_Details | queryMs=8.81
2026-04-07 09:50:53.209 | step 3 | route=DesignerTicket | empId=33497 | apiMs=11.71 | totalMs=11.71
2026-04-07 09:50:53.209 | step 1 | route=DesignerTicket | empId=33497 | query called at=09:50:53.209
2026-04-07 09:50:53.227 | step 2 | route=DesignerTicket | empId=33497 | query=Desginer_Typeof_Works_Master_Proc | queryMs=17.6
2026-04-07 09:50:53.228 | step 3 | route=DesignerTicket | empId=33497 | apiMs=18.34 | totalMs=18.34
2026-04-07 09:50:55.724 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10787 | query called at=09:50:55.724
2026-04-07 09:50:55.781 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=56.41
2026-04-07 09:50:55.782 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10787 | apiMs=57.54 | totalMs=57.54
2026-04-07 09:50:58.009 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10787 | query called at=09:50:58.009
2026-04-07 09:50:58.450 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=440.43
2026-04-07 09:50:58.453 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10787 | apiMs=444.02 | totalMs=444.02
2026-04-07 09:50:59.977 | step 1 | route=Ticket_SPOC_Approve | empId=33497 | query called at=09:50:59.977
2026-04-07 09:50:59.992 | step 2 | route=Ticket_SPOC_Approve | empId=33497 | query=IT_TIcket_SPOCApp_Report | queryMs=14.25
2026-04-07 09:50:59.995 | step 3 | route=Ticket_SPOC_Approve | empId=33497 | apiMs=18.01 | totalMs=18.01
2026-04-07 09:51:00.510 | step 4 | route=pageRenderd | empId=33497 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:00.510
2026-04-07 09:51:06.132 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query called at=09:51:06.132
2026-04-07 09:51:06.201 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=68.5
2026-04-07 09:51:06.204 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10787 | apiMs=72.54 | totalMs=72.54
2026-04-07 09:51:47.449 | step 1 | route=IT_TicketPost | empId=10787 | query called at=09:51:47.449
2026-04-07 09:51:47.460 | step 2 | route=IT_TicketPost | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-07 09:51:47.463 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=13.84 | totalMs=13.84
2026-04-07 09:51:47.466 | step 1 | route=IT_TicketPost | empId=10787 | query called at=09:51:47.466
2026-04-07 09:51:47.514 | step 2 | route=IT_TicketPost | empId=10787 | query=IT_Ticket_Save_SPOC | queryMs=45.59
2026-04-07 09:51:47.516 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=50.12 | totalMs=50.12
2026-04-07 09:51:47.516 | step 1 | route=IT_TicketPost | empId=10787 | query called at=09:51:47.516
2026-04-07 09:51:47.518 | step 2 | route=IT_TicketPost | empId=10787 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-07 09:51:47.519 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=2.04 | totalMs=2.04
2026-04-07 09:51:50.225 | step 1 | route=IT_Ticket | empId=10787 | query called at=09:51:50.225
2026-04-07 09:51:50.236 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-07 09:51:50.237 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-07 09:51:50.239 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-07 09:51:50.240 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 09:51:50.242 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-07 09:51:50.244 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=1.94
2026-04-07 09:51:50.244 | step 3 | route=IT_Ticket | empId=10787 | apiMs=19.34 | totalMs=19.34
2026-04-07 09:51:50.245 | step 1 | route=IT_Ticket | empId=10787 | query called at=09:51:50.245
2026-04-07 09:51:50.247 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-07 09:51:50.248 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 09:51:50.250 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-07 09:51:50.250 | step 3 | route=IT_Ticket | empId=10787 | apiMs=5.00 | totalMs=5.00
2026-04-07 10:10:27.899 | step 1 | route=IT_Ticket_Report | empId=26677 | query called at=10:10:27.899
2026-04-07 10:10:28.065 | step 2 | route=IT_Ticket_Report | empId=26677 | query=kpi_it_ticket_report_page_proc | queryMs=165.61
2026-04-07 10:10:28.068 | step 3 | route=IT_Ticket_Report | empId=26677 | apiMs=169.41 | totalMs=169.41
2026-04-07 10:10:28.441 | step 4 | route=pageRenderd | empId=26677 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:10:28.441
2026-04-07 10:10:32.700 | step 1 | route=IT_Ticket | empId=26677 | query called at=10:10:32.700
2026-04-07 10:10:32.734 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=33.06
2026-04-07 10:10:32.738 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-07 10:10:32.742 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-07 10:10:32.746 | step 2 | route=IT_Ticket | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-07 10:10:32.773 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_it_Ticket_Details | queryMs=27.16
2026-04-07 10:10:32.785 | step 2 | route=IT_Ticket | empId=26677 | query=VMS_Comp_login_proc | queryMs=10.96
2026-04-07 10:10:32.785 | step 3 | route=IT_Ticket | empId=26677 | apiMs=84.94 | totalMs=84.94
2026-04-07 10:10:32.786 | step 1 | route=IT_Ticket | empId=26677 | query called at=10:10:32.786
2026-04-07 10:10:32.791 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=5.29
2026-04-07 10:10:32.803 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=10.76
2026-04-07 10:10:32.808 | step 2 | route=IT_Ticket | empId=26677 | query=Kpi_HW_Ticket_Details | queryMs=5.11
2026-04-07 10:10:32.808 | step 3 | route=IT_Ticket | empId=26677 | apiMs=22.60 | totalMs=22.60
2026-04-07 10:10:42.212 | step 1 | route=Ticket_Entry_SPOC_Module | empId=26677 | query called at=10:10:42.212
2026-04-07 10:10:42.432 | step 2 | route=Ticket_Entry_SPOC_Module | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=219.73
2026-04-07 10:10:42.433 | step 3 | route=Ticket_Entry_SPOC_Module | empId=26677 | apiMs=220.95 | totalMs=220.95
2026-04-07 10:10:46.662 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=26677 | query called at=10:10:46.662
2026-04-07 10:10:46.679 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=26677 | query=KPI_IT_Ticket_Details_New | queryMs=16.58
2026-04-07 10:10:46.683 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=26677 | apiMs=20.43 | totalMs=20.43
2026-04-07 10:27:15.724 | step 1 | route=IT_Ticket_Report | empId=44961 | query called at=10:27:15.724
2026-04-07 10:27:15.860 | step 2 | route=IT_Ticket_Report | empId=44961 | query=kpi_it_ticket_report_page_proc | queryMs=135.79
2026-04-07 10:27:15.861 | step 3 | route=IT_Ticket_Report | empId=44961 | apiMs=136.83 | totalMs=136.83
2026-04-07 10:27:16.494 | step 4 | route=pageRenderd | empId=44961 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:27:16.494
2026-04-07 10:27:53.697 | step 1 | route=Ticket_SPOC_Approve | empId=44961 | query called at=10:27:53.697
2026-04-07 10:27:53.735 | step 2 | route=Ticket_SPOC_Approve | empId=44961 | query=IT_TIcket_SPOCApp_Report | queryMs=37.45
2026-04-07 10:27:53.739 | step 3 | route=Ticket_SPOC_Approve | empId=44961 | apiMs=41.29 | totalMs=41.29
2026-04-07 10:27:56.920 | step 4 | route=pageRenderd | empId=44961 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:27:56.920
2026-04-07 10:28:15.676 | step 1 | route=IT_Ticket_Report | empId=44961 | query called at=10:28:15.676
2026-04-07 10:28:15.745 | step 2 | route=IT_Ticket_Report | empId=44961 | query=kpi_it_ticket_report_page_proc | queryMs=68.82
2026-04-07 10:28:15.746 | step 3 | route=IT_Ticket_Report | empId=44961 | apiMs=70.00 | totalMs=70.00
2026-04-07 10:28:16.379 | step 4 | route=pageRenderd | empId=44961 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:28:16.379
2026-04-07 10:29:01.029 | step 1 | route=IT_Ticket | empId=44961 | query called at=10:29:01.029
2026-04-07 10:29:01.062 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=32.3
2026-04-07 10:29:01.067 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-07 10:29:01.071 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 10:29:01.075 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-07 10:29:01.096 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_it_Ticket_Details | queryMs=20.96
2026-04-07 10:29:01.102 | step 2 | route=IT_Ticket | empId=44961 | query=VMS_Comp_login_proc | queryMs=5.4
2026-04-07 10:29:01.102 | step 3 | route=IT_Ticket | empId=44961 | apiMs=72.91 | totalMs=72.91
2026-04-07 10:29:01.103 | step 1 | route=IT_Ticket | empId=44961 | query called at=10:29:01.103
2026-04-07 10:29:01.119 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=16.27
2026-04-07 10:29:01.120 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-07 10:29:01.122 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-07 10:29:01.122 | step 3 | route=IT_Ticket | empId=44961 | apiMs=19.29 | totalMs=19.29
2026-04-07 10:29:05.258 | step 1 | route=IT_Ticket_Report | empId=44961 | query called at=10:29:05.258
2026-04-07 10:29:05.380 | step 2 | route=IT_Ticket_Report | empId=44961 | query=kpi_it_ticket_report_page_proc | queryMs=119.29
2026-04-07 10:29:05.383 | step 3 | route=IT_Ticket_Report | empId=44961 | apiMs=125.11 | totalMs=125.11
2026-04-07 10:29:05.977 | step 4 | route=pageRenderd | empId=44961 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:29:05.977
2026-04-07 10:31:55.455 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:31:55.455
2026-04-07 10:31:55.465 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-07 10:31:55.470 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-07 10:31:55.474 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-07 10:31:55.475 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-07 10:31:55.477 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-07 10:31:55.483 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=5.98
2026-04-07 10:31:55.484 | step 3 | route=IT_Ticket | empId=44817 | apiMs=28.89 | totalMs=28.89
2026-04-07 10:31:55.484 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:31:55.484
2026-04-07 10:31:55.486 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-07 10:31:55.487 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 10:31:55.489 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-07 10:31:55.489 | step 3 | route=IT_Ticket | empId=44817 | apiMs=4.67 | totalMs=4.67
2026-04-07 10:32:12.697 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=10:32:12.697
2026-04-07 10:32:12.974 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=274.36
2026-04-07 10:32:12.978 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=281.59 | totalMs=281.59
2026-04-07 10:32:15.310 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=10:32:15.310
2026-04-07 10:32:15.357 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=43.06
2026-04-07 10:32:15.360 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=50.59 | totalMs=50.59
2026-04-07 10:32:52.897 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:32:52.897
2026-04-07 10:32:52.908 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-07 10:32:52.909 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=11.45 | totalMs=11.45
2026-04-07 10:32:52.909 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:32:52.909
2026-04-07 10:32:52.946 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=35.74
2026-04-07 10:32:52.948 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=38.74 | totalMs=38.74
2026-04-07 10:32:52.949 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:32:52.949
2026-04-07 10:32:52.951 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-07 10:32:52.951 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.48 | totalMs=2.48
2026-04-07 10:32:52.952 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:32:52.952
2026-04-07 10:32:52.953 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 10:32:52.953 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=1.72 | totalMs=1.72
2026-04-07 10:32:54.214 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:32:54.214
2026-04-07 10:32:54.225 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-07 10:32:54.226 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-07 10:32:54.228 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-07 10:32:54.229 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-07 10:32:54.230 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-07 10:32:54.236 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=5.63
2026-04-07 10:32:54.237 | step 3 | route=IT_Ticket | empId=44817 | apiMs=22.42 | totalMs=22.42
2026-04-07 10:32:54.237 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:32:54.237
2026-04-07 10:32:54.239 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-07 10:32:54.240 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-07 10:32:54.242 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 10:32:54.242 | step 3 | route=IT_Ticket | empId=44817 | apiMs=4.84 | totalMs=4.84
2026-04-07 10:33:23.808 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=10:33:23.808
2026-04-07 10:33:23.841 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=31.57
2026-04-07 10:33:23.844 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=35.97 | totalMs=35.97
2026-04-07 10:33:24.504 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:33:24.504
2026-04-07 10:33:29.849 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=10:33:29.849
2026-04-07 10:33:29.930 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=IT_Ticket_Update_SPOC | queryMs=80.26
2026-04-07 10:33:29.936 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=86.65 | totalMs=86.65
2026-04-07 10:33:29.939 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=10:33:29.939
2026-04-07 10:33:29.943 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-07 10:33:29.944 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-07 10:33:29.945 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-07 10:33:29.945 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=6.38 | totalMs=6.38
2026-04-07 10:33:32.469 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=10:33:32.469
2026-04-07 10:33:32.483 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=12.89
2026-04-07 10:33:32.483 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=13.79 | totalMs=13.79
2026-04-07 10:33:32.897 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:33:32.897
2026-04-07 10:39:32.951 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:39:32.951
2026-04-07 10:39:32.961 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-04-07 10:39:32.965 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-07 10:39:32.969 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-07 10:39:32.973 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-07 10:39:32.974 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-07 10:39:32.977 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=2.67
2026-04-07 10:39:32.977 | step 3 | route=IT_Ticket | empId=41061 | apiMs=26.48 | totalMs=26.48
2026-04-07 10:39:32.978 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:39:32.978
2026-04-07 10:39:32.979 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 10:39:32.980 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-07 10:39:32.981 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-07 10:39:32.982 | step 3 | route=IT_Ticket | empId=41061 | apiMs=3.81 | totalMs=3.81
2026-04-07 10:40:18.475 | step 1 | route=HW_TicketFun | empId= | query called at=10:40:18.475
2026-04-07 10:40:18.487 | step 2 | route=HW_TicketFun | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=11.47
2026-04-07 10:40:18.490 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.48 | totalMs=15.48
2026-04-07 10:41:07.723 | step 1 | route=HW_TicketPost | empId=41061 | query called at=10:41:07.723
2026-04-07 10:41:07.752 | step 2 | route=HW_TicketPost | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=28.41
2026-04-07 10:41:07.753 | step 3 | route=HW_TicketPost | empId=41061 | apiMs=29.51 | totalMs=29.51
2026-04-07 10:41:07.753 | step 1 | route=HW_TicketPost | empId=41061 | query called at=10:41:07.753
2026-04-07 10:41:07.756 | step 2 | route=HW_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-07 10:41:07.756 | step 3 | route=HW_TicketPost | empId=41061 | apiMs=2.94 | totalMs=2.94
2026-04-07 10:41:07.757 | step 1 | route=HW_TicketPost | empId=41061 | query called at=10:41:07.757
2026-04-07 10:41:07.758 | step 2 | route=HW_TicketPost | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-07 10:41:07.759 | step 3 | route=HW_TicketPost | empId=41061 | apiMs=1.90 | totalMs=1.90
2026-04-07 10:41:07.759 | step 1 | route=HW_TicketPost | empId=41061 | query called at=10:41:07.759
2026-04-07 10:41:08.147 | step 2 | route=HW_TicketPost | empId=41061 | query=hw_ticket_save_proc_kpi | queryMs=387.67
2026-04-07 10:41:08.149 | step 3 | route=HW_TicketPost | empId=41061 | apiMs=389.55 | totalMs=389.55
2026-04-07 10:41:09.913 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:41:09.913
2026-04-07 10:41:09.927 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=13.62
2026-04-07 10:41:09.935 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-04-07 10:41:09.943 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-04-07 10:41:09.951 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-04-07 10:41:09.960 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=8.15
2026-04-07 10:41:09.970 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=10.28
2026-04-07 10:41:09.971 | step 3 | route=IT_Ticket | empId=41061 | apiMs=58.26 | totalMs=58.26
2026-04-07 10:41:09.971 | step 1 | route=IT_Ticket | empId=41061 | query called at=10:41:09.971
2026-04-07 10:41:09.979 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=7.5
2026-04-07 10:41:09.988 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-04-07 10:41:09.996 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=7.79
2026-04-07 10:41:09.996 | step 3 | route=IT_Ticket | empId=41061 | apiMs=25.02 | totalMs=25.02
2026-04-07 10:41:13.616 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:41:13.616
2026-04-07 10:41:13.627 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-07 10:41:13.628 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-07 10:41:13.629 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 10:41:13.631 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 10:41:13.632 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-07 10:41:13.634 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=1.8
2026-04-07 10:41:13.635 | step 3 | route=IT_Ticket | empId=41671 | apiMs=18.52 | totalMs=18.52
2026-04-07 10:41:13.635 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:41:13.635
2026-04-07 10:41:13.637 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-07 10:41:13.638 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-07 10:41:13.639 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-07 10:41:13.640 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.56 | totalMs=4.56
2026-04-07 10:41:22.496 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=10:41:22.496
2026-04-07 10:41:22.979 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=482.52
2026-04-07 10:41:22.979 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=483.38 | totalMs=483.38
2026-04-07 10:41:24.830 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=10:41:24.830
2026-04-07 10:41:24.842 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.78
2026-04-07 10:41:24.843 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=12.68 | totalMs=12.68
2026-04-07 10:41:34.387 | step 1 | route=IT_Ticket | empId=64160 | query called at=10:41:34.387
2026-04-07 10:41:34.397 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-07 10:41:34.402 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-07 10:41:34.405 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-07 10:41:34.409 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-07 10:41:34.411 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-07 10:41:34.413 | step 2 | route=IT_Ticket | empId=64160 | query=VMS_Comp_login_proc | queryMs=1.91
2026-04-07 10:41:34.413 | step 3 | route=IT_Ticket | empId=64160 | apiMs=26.43 | totalMs=26.43
2026-04-07 10:41:34.414 | step 1 | route=IT_Ticket | empId=64160 | query called at=10:41:34.414
2026-04-07 10:41:34.415 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-07 10:41:34.417 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 10:41:34.418 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 10:41:34.418 | step 3 | route=IT_Ticket | empId=64160 | apiMs=4.46 | totalMs=4.46
2026-04-07 10:42:46.452 | step 1 | route=HW_TicketFun | empId= | query called at=10:42:46.452
2026-04-07 10:42:46.462 | step 2 | route=HW_TicketFun | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=9.36
2026-04-07 10:42:46.465 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.97 | totalMs=12.97
2026-04-07 10:42:53.311 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:42:53.311
2026-04-07 10:42:53.321 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-04-07 10:42:53.322 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=10.90 | totalMs=10.90
2026-04-07 10:42:53.322 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:42:53.322
2026-04-07 10:42:53.371 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=47.87
2026-04-07 10:42:53.374 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=51.60 | totalMs=51.60
2026-04-07 10:42:53.374 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:42:53.374
2026-04-07 10:42:53.377 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.47
2026-04-07 10:42:53.377 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=3.25 | totalMs=3.25
2026-04-07 10:42:53.600 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:42:53.600
2026-04-07 10:42:53.619 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=18.03
2026-04-07 10:42:53.621 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-07 10:42:53.622 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-04-07 10:42:53.623 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-07 10:42:53.628 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=4.79
2026-04-07 10:42:53.633 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.07
2026-04-07 10:42:53.634 | step 3 | route=IT_Ticket | empId=41671 | apiMs=33.27 | totalMs=33.27
2026-04-07 10:42:53.634 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:42:53.634
2026-04-07 10:42:53.635 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-07 10:42:53.636 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-07 10:42:53.642 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=5.26
2026-04-07 10:42:53.642 | step 3 | route=IT_Ticket | empId=41671 | apiMs=8.13 | totalMs=8.13
2026-04-07 10:43:17.604 | step 1 | route=HW_TicketPost | empId=64160 | query called at=10:43:17.604
2026-04-07 10:43:17.632 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=27.36
2026-04-07 10:43:17.635 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=31.17 | totalMs=31.17
2026-04-07 10:43:17.638 | step 1 | route=HW_TicketPost | empId=64160 | query called at=10:43:17.638
2026-04-07 10:43:17.642 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-07 10:43:17.643 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=4.51 | totalMs=4.51
2026-04-07 10:43:17.643 | step 1 | route=HW_TicketPost | empId=64160 | query called at=10:43:17.643
2026-04-07 10:43:17.645 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-07 10:43:17.645 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=1.81 | totalMs=1.81
2026-04-07 10:43:17.645 | step 1 | route=HW_TicketPost | empId=64160 | query called at=10:43:17.645
2026-04-07 10:43:17.660 | step 2 | route=HW_TicketPost | empId=64160 | query=hw_ticket_save_proc_kpi | queryMs=13.8 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MADHAN.S/GLA0207, 4, TONER, 1, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MADHAN.S/GLA0207,@type_iss=4,@issue_Describ=TONER,@severity=1,@compid=9,@date=07-Apr-2026,@Emplno=64160,@filepath=,@filepath2=,@mod_id=1)
2026-04-07 10:43:17.667 | step 5 | route=HW_TicketPost | empId=64160 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MADHAN.S/GLA0207, 4, TONER, 1, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MADHAN.S/GLA0207,@type_iss=4,@issue_Describ=TONER,@severity=1,@compid=9,@date=07-Apr-2026,@Emplno=64160,@filepath=,@filepath2=,@mod_id=1)
2026-04-07 10:43:17.891 | step 1 | route=IT_Ticket | empId=64160 | query called at=10:43:17.891
2026-04-07 10:43:17.901 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-07 10:43:17.903 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-07 10:43:17.904 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-07 10:43:17.906 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 10:43:17.907 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-07 10:43:17.910 | step 2 | route=IT_Ticket | empId=64160 | query=VMS_Comp_login_proc | queryMs=1.97
2026-04-07 10:43:17.910 | step 3 | route=IT_Ticket | empId=64160 | apiMs=18.96 | totalMs=18.96
2026-04-07 10:43:17.910 | step 1 | route=IT_Ticket | empId=64160 | query called at=10:43:17.910
2026-04-07 10:43:17.912 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-07 10:43:17.913 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-07 10:43:17.914 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 10:43:17.915 | step 3 | route=IT_Ticket | empId=64160 | apiMs=4.34 | totalMs=4.34
2026-04-07 10:45:24.303 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:45:24.303
2026-04-07 10:45:24.333 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=28.87
2026-04-07 10:45:24.337 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=33.96 | totalMs=33.96
2026-04-07 10:45:24.678 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:24.678
2026-04-07 10:45:28.985 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:45:28.985
2026-04-07 10:45:29.021 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=34.96
2026-04-07 10:45:29.027 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=41.59 | totalMs=41.59
2026-04-07 10:45:29.030 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:45:29.030
2026-04-07 10:45:29.035 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-07 10:45:29.036 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-07 10:45:29.037 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-07 10:45:29.038 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=7.46 | totalMs=7.46
2026-04-07 10:45:29.260 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:45:29.260
2026-04-07 10:45:29.281 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=20.53
2026-04-07 10:45:29.282 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=21.45 | totalMs=21.45
2026-04-07 10:45:29.590 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:29.590
2026-04-07 10:46:33.219 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:46:33.219
2026-04-07 10:46:33.230 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-07 10:46:33.232 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-07 10:46:33.233 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 10:46:33.235 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-07 10:46:33.236 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-07 10:46:33.241 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=4.87
2026-04-07 10:46:33.242 | step 3 | route=IT_Ticket | empId=41671 | apiMs=22.28 | totalMs=22.28
2026-04-07 10:46:33.242 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:46:33.242
2026-04-07 10:46:33.244 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-07 10:46:33.246 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-07 10:46:33.247 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 10:46:33.247 | step 3 | route=IT_Ticket | empId=41671 | apiMs=5.10 | totalMs=5.10
2026-04-07 10:46:40.196 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=10:46:40.196
2026-04-07 10:46:40.511 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=314.45
2026-04-07 10:46:40.514 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=318.32 | totalMs=318.32
2026-04-07 10:46:45.542 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=10:46:45.542
2026-04-07 10:46:45.558 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=13.1
2026-04-07 10:46:45.561 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=19.20 | totalMs=19.20
2026-04-07 10:48:04.028 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:48:04.028
2026-04-07 10:48:04.038 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-04-07 10:48:04.041 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=13.11 | totalMs=13.11
2026-04-07 10:48:04.044 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:48:04.044
2026-04-07 10:48:04.084 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=37.85
2026-04-07 10:48:04.086 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=42.48 | totalMs=42.48
2026-04-07 10:48:04.087 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:48:04.087
2026-04-07 10:48:04.089 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-07 10:48:04.089 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.16 | totalMs=2.16
2026-04-07 10:48:04.089 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:48:04.089
2026-04-07 10:48:04.091 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-07 10:48:04.091 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=1.81 | totalMs=1.81
2026-04-07 10:48:04.313 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:48:04.313
2026-04-07 10:48:04.323 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-04-07 10:48:04.324 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-07 10:48:04.325 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-07 10:48:04.327 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-07 10:48:04.328 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-07 10:48:04.332 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=3.39
2026-04-07 10:48:04.332 | step 3 | route=IT_Ticket | empId=41671 | apiMs=19.10 | totalMs=19.10
2026-04-07 10:48:04.333 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:48:04.333
2026-04-07 10:48:04.334 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 10:48:04.335 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-07 10:48:04.336 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-07 10:48:04.337 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.07 | totalMs=4.07
2026-04-07 10:48:12.354 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=10:48:12.354
2026-04-07 10:48:12.570 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=214.62
2026-04-07 10:48:12.573 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=218.49 | totalMs=218.49
2026-04-07 10:48:14.716 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=10:48:14.716
2026-04-07 10:48:14.727 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-04-07 10:48:14.730 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=14.29 | totalMs=14.29
2026-04-07 10:49:10.745 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:49:10.745
2026-04-07 10:49:10.755 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-04-07 10:49:10.758 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=13.36 | totalMs=13.36
2026-04-07 10:49:10.761 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:49:10.761
2026-04-07 10:49:10.772 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=7.7
2026-04-07 10:49:10.773 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=11.99 | totalMs=11.99
2026-04-07 10:49:10.774 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:49:10.774
2026-04-07 10:49:10.775 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-07 10:49:10.776 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=1.91 | totalMs=1.91
2026-04-07 10:49:10.776 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:49:10.776
2026-04-07 10:49:10.777 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-07 10:49:10.778 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=1.41 | totalMs=1.41
2026-04-07 10:49:10.997 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:49:10.997
2026-04-07 10:49:11.007 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.01
2026-04-07 10:49:11.009 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-07 10:49:11.010 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-07 10:49:11.011 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-07 10:49:11.013 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-07 10:49:11.018 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=4.85
2026-04-07 10:49:11.018 | step 3 | route=IT_Ticket | empId=41671 | apiMs=20.79 | totalMs=20.79
2026-04-07 10:49:11.019 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:49:11.019
2026-04-07 10:49:11.020 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-07 10:49:11.021 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-07 10:49:11.023 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-07 10:49:11.023 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.18 | totalMs=4.18
2026-04-07 10:53:01.254 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:53:01.254
2026-04-07 10:53:01.264 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-04-07 10:53:01.269 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 10:53:01.273 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-07 10:53:01.276 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-07 10:53:01.278 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-07 10:53:01.282 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=4.09
2026-04-07 10:53:01.283 | step 3 | route=IT_Ticket | empId=65224 | apiMs=28.60 | totalMs=28.60
2026-04-07 10:53:01.283 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:53:01.283
2026-04-07 10:53:01.285 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-07 10:53:01.286 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-07 10:53:01.287 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-07 10:53:01.287 | step 3 | route=IT_Ticket | empId=65224 | apiMs=4.10 | totalMs=4.10
2026-04-07 10:53:08.409 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=10:53:08.409
2026-04-07 10:53:08.554 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=144.16
2026-04-07 10:53:08.558 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=148.48 | totalMs=148.48
2026-04-07 10:53:10.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=10:53:10.577
2026-04-07 10:53:10.590 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-04-07 10:53:10.593 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=15.89 | totalMs=15.89
2026-04-07 10:53:58.833 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:53:58.833
2026-04-07 10:53:58.844 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-04-07 10:53:58.848 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=15.63 | totalMs=15.63
2026-04-07 10:53:58.852 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:53:58.852
2026-04-07 10:53:58.872 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=15.94
2026-04-07 10:53:58.874 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=21.47 | totalMs=21.47
2026-04-07 10:53:58.874 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:53:58.874
2026-04-07 10:53:58.876 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-07 10:53:58.876 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=2.15 | totalMs=2.15
2026-04-07 10:53:58.877 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:53:58.877
2026-04-07 10:53:58.878 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-07 10:53:58.878 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=1.46 | totalMs=1.46
2026-04-07 10:53:59.172 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:53:59.172
2026-04-07 10:53:59.182 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-07 10:53:59.184 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-07 10:53:59.185 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-07 10:53:59.187 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 10:53:59.188 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-07 10:53:59.194 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=5.1
2026-04-07 10:53:59.194 | step 3 | route=IT_Ticket | empId=65224 | apiMs=22.54 | totalMs=22.54
2026-04-07 10:53:59.195 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:53:59.195
2026-04-07 10:53:59.197 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-07 10:53:59.198 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-07 10:53:59.199 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-07 10:53:59.200 | step 3 | route=IT_Ticket | empId=65224 | apiMs=5.08 | totalMs=5.08
2026-04-07 10:58:04.810 | step 1 | route=IT_Ticket | empId=38669 | query called at=10:58:04.810
2026-04-07 10:58:04.835 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=24.39
2026-04-07 10:58:04.855 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=16.94
2026-04-07 10:58:04.864 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=5.72
2026-04-07 10:58:04.867 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-07 10:58:04.869 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-04-07 10:58:04.872 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=2.97
2026-04-07 10:58:04.872 | step 3 | route=IT_Ticket | empId=38669 | apiMs=62.51 | totalMs=62.51
2026-04-07 10:58:04.873 | step 1 | route=IT_Ticket | empId=38669 | query called at=10:58:04.873
2026-04-07 10:58:04.874 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-07 10:58:04.875 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-07 10:58:04.876 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-07 10:58:04.877 | step 3 | route=IT_Ticket | empId=38669 | apiMs=3.77 | totalMs=3.77
2026-04-07 10:58:09.257 | step 1 | route=IT_Ticket | empId=40217 | query called at=10:58:09.257
2026-04-07 10:58:09.267 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-07 10:58:09.269 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-07 10:58:09.271 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-07 10:58:09.272 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-07 10:58:09.273 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-07 10:58:09.275 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=1.7
2026-04-07 10:58:09.275 | step 3 | route=IT_Ticket | empId=40217 | apiMs=18.82 | totalMs=18.82
2026-04-07 10:58:09.276 | step 1 | route=IT_Ticket | empId=40217 | query called at=10:58:09.276
2026-04-07 10:58:09.278 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-07 10:58:09.279 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-07 10:58:09.280 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-07 10:58:09.280 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.27 | totalMs=4.27
2026-04-07 10:58:14.597 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=10:58:14.597
2026-04-07 10:58:15.030 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=431.9
2026-04-07 10:58:15.033 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=435.61 | totalMs=435.61
2026-04-07 10:58:16.841 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=10:58:16.841
2026-04-07 10:58:16.852 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-04-07 10:58:16.855 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=14.76 | totalMs=14.76
2026-04-07 10:58:26.606 | step 1 | route=HW_TicketFun | empId= | query called at=10:58:26.606
2026-04-07 10:58:26.616 | step 2 | route=HW_TicketFun | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=9.27
2026-04-07 10:58:26.617 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=10.45 | totalMs=10.45
2026-04-07 10:58:52.078 | step 1 | route=HW_TicketPost | empId=38669 | query called at=10:58:52.078
2026-04-07 10:58:52.114 | step 2 | route=HW_TicketPost | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=34.54
2026-04-07 10:58:52.117 | step 3 | route=HW_TicketPost | empId=38669 | apiMs=39.09 | totalMs=39.09
2026-04-07 10:58:52.121 | step 1 | route=HW_TicketPost | empId=38669 | query called at=10:58:52.121
2026-04-07 10:58:52.126 | step 2 | route=HW_TicketPost | empId=38669 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.63
2026-04-07 10:58:52.127 | step 3 | route=HW_TicketPost | empId=38669 | apiMs=6.30 | totalMs=6.30
2026-04-07 10:58:52.128 | step 1 | route=HW_TicketPost | empId=38669 | query called at=10:58:52.128
2026-04-07 10:58:52.136 | step 2 | route=HW_TicketPost | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-04-07 10:58:52.137 | step 3 | route=HW_TicketPost | empId=38669 | apiMs=9.06 | totalMs=9.06
2026-04-07 10:58:52.137 | step 1 | route=HW_TicketPost | empId=38669 | query called at=10:58:52.137
2026-04-07 10:58:52.158 | step 2 | route=HW_TicketPost | empId=38669 | query=hw_ticket_save_proc_kpi | queryMs=19.91
2026-04-07 10:58:52.161 | step 3 | route=HW_TicketPost | empId=38669 | apiMs=23.79 | totalMs=23.79
2026-04-07 10:58:52.393 | step 1 | route=IT_Ticket | empId=38669 | query called at=10:58:52.393
2026-04-07 10:58:52.403 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-07 10:58:52.405 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-07 10:58:52.407 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-07 10:58:52.409 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-07 10:58:52.411 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=1.63
2026-04-07 10:58:52.413 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=2.2
2026-04-07 10:58:52.413 | step 3 | route=IT_Ticket | empId=38669 | apiMs=20.93 | totalMs=20.93
2026-04-07 10:58:52.414 | step 1 | route=IT_Ticket | empId=38669 | query called at=10:58:52.414
2026-04-07 10:58:52.416 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-07 10:58:52.417 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 10:58:52.418 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-07 10:58:52.419 | step 3 | route=IT_Ticket | empId=38669 | apiMs=4.55 | totalMs=4.55
2026-04-07 10:59:55.263 | step 1 | route=IT_TicketPost | empId=40217 | query called at=10:59:55.263
2026-04-07 10:59:55.274 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-04-07 10:59:55.278 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.40 | totalMs=14.40
2026-04-07 10:59:55.281 | step 1 | route=IT_TicketPost | empId=40217 | query called at=10:59:55.281
2026-04-07 10:59:55.311 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=27.74
2026-04-07 10:59:55.318 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=37.02 | totalMs=37.02
2026-04-07 10:59:55.318 | step 1 | route=IT_TicketPost | empId=40217 | query called at=10:59:55.318
2026-04-07 10:59:55.320 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-07 10:59:55.320 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.38 | totalMs=2.38
2026-04-07 10:59:55.321 | step 1 | route=IT_TicketPost | empId=40217 | query called at=10:59:55.321
2026-04-07 10:59:55.322 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-07 10:59:55.322 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=1.43 | totalMs=1.43
2026-04-07 10:59:55.545 | step 1 | route=IT_Ticket | empId=40217 | query called at=10:59:55.545
2026-04-07 10:59:55.556 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-07 10:59:55.557 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 10:59:55.559 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-07 10:59:55.560 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-07 10:59:55.561 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-07 10:59:55.563 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=1.59
2026-04-07 10:59:55.563 | step 3 | route=IT_Ticket | empId=40217 | apiMs=18.33 | totalMs=18.33
2026-04-07 10:59:55.564 | step 1 | route=IT_Ticket | empId=40217 | query called at=10:59:55.564
2026-04-07 10:59:55.565 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-07 10:59:55.566 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-07 10:59:55.568 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-07 10:59:55.568 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.10 | totalMs=4.10
2026-04-07 11:06:12.627 | step 1 | route=IT_Ticket | empId=45170 | query called at=11:06:12.627
2026-04-07 11:06:12.661 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=33.58
2026-04-07 11:06:12.666 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-07 11:06:12.670 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-07 11:06:12.674 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-07 11:06:12.696 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=21.17
2026-04-07 11:06:12.698 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=2.04
2026-04-07 11:06:12.699 | step 3 | route=IT_Ticket | empId=45170 | apiMs=71.88 | totalMs=71.88
2026-04-07 11:06:12.699 | step 1 | route=IT_Ticket | empId=45170 | query called at=11:06:12.699
2026-04-07 11:06:12.716 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=16.5
2026-04-07 11:06:12.717 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 11:06:12.719 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 11:06:12.719 | step 3 | route=IT_Ticket | empId=45170 | apiMs=19.77 | totalMs=19.77
2026-04-07 11:06:26.811 | step 1 | route=Ticket_Entry_SPOC_Module | empId=45170 | query called at=11:06:26.811
2026-04-07 11:06:26.956 | step 2 | route=Ticket_Entry_SPOC_Module | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=144.52
2026-04-07 11:06:26.959 | step 3 | route=Ticket_Entry_SPOC_Module | empId=45170 | apiMs=148.34 | totalMs=148.34
2026-04-07 11:06:29.803 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query called at=11:06:29.803
2026-04-07 11:06:29.815 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-04-07 11:06:29.818 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45170 | apiMs=15.20 | totalMs=15.20
2026-04-07 11:08:43.537 | step 1 | route=IT_Ticket | empId=60888 | query called at=11:08:43.537
2026-04-07 11:08:43.547 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-07 11:08:43.549 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-07 11:08:43.550 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-07 11:08:43.551 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-04-07 11:08:43.552 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=0.76
2026-04-07 11:08:43.554 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=1.18
2026-04-07 11:08:43.554 | step 3 | route=IT_Ticket | empId=60888 | apiMs=17.31 | totalMs=17.31
2026-04-07 11:08:43.555 | step 1 | route=IT_Ticket | empId=60888 | query called at=11:08:43.555
2026-04-07 11:08:43.556 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-07 11:08:43.557 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-07 11:08:43.558 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-04-07 11:08:43.559 | step 3 | route=IT_Ticket | empId=60888 | apiMs=3.68 | totalMs=3.68
2026-04-07 11:10:28.154 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60888 | query called at=11:10:28.154
2026-04-07 11:10:28.496 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=341.16
2026-04-07 11:10:28.500 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60888 | apiMs=345.75 | totalMs=345.75
2026-04-07 11:10:31.513 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query called at=11:10:31.513
2026-04-07 11:10:31.544 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=31.22
2026-04-07 11:10:31.548 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60888 | apiMs=34.84 | totalMs=34.84
2026-04-07 11:11:30.381 | step 1 | route=IT_TicketPost | empId=60888 | query called at=11:11:30.381
2026-04-07 11:11:30.393 | step 2 | route=IT_TicketPost | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=11.49
2026-04-07 11:11:30.396 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=15.32 | totalMs=15.32
2026-04-07 11:11:30.399 | step 1 | route=IT_TicketPost | empId=60888 | query called at=11:11:30.399
2026-04-07 11:11:30.429 | step 2 | route=IT_TicketPost | empId=60888 | query=IT_Ticket_Save_SPOC | queryMs=27.07
2026-04-07 11:11:30.431 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=31.20 | totalMs=31.20
2026-04-07 11:11:30.431 | step 1 | route=IT_TicketPost | empId=60888 | query called at=11:11:30.431
2026-04-07 11:11:30.447 | step 2 | route=IT_TicketPost | empId=60888 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.78
2026-04-07 11:11:30.448 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=16.63 | totalMs=16.63
2026-04-07 11:11:30.688 | step 1 | route=IT_Ticket | empId=60888 | query called at=11:11:30.688
2026-04-07 11:11:30.697 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-04-07 11:11:30.699 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-07 11:11:30.700 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-07 11:11:30.701 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-07 11:11:30.702 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-04-07 11:11:30.704 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=1.26
2026-04-07 11:11:30.704 | step 3 | route=IT_Ticket | empId=60888 | apiMs=16.62 | totalMs=16.62
2026-04-07 11:11:30.705 | step 1 | route=IT_Ticket | empId=60888 | query called at=11:11:30.705
2026-04-07 11:11:30.706 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-07 11:11:30.707 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-07 11:11:30.708 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-07 11:11:30.709 | step 3 | route=IT_Ticket | empId=60888 | apiMs=3.86 | totalMs=3.86
2026-04-07 11:12:23.245 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:23.245
2026-04-07 11:12:23.256 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-07 11:12:23.261 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-07 11:12:23.265 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-07 11:12:23.269 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-07 11:12:23.271 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-07 11:12:23.273 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.24
2026-04-07 11:12:23.274 | step 3 | route=IT_Ticket | empId=51415 | apiMs=28.17 | totalMs=28.17
2026-04-07 11:12:23.274 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:23.274
2026-04-07 11:12:23.276 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-07 11:12:23.277 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-07 11:12:23.279 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-07 11:12:23.279 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.84 | totalMs=4.84
2026-04-07 11:12:28.928 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:12:28.928
2026-04-07 11:12:28.984 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.79
2026-04-07 11:12:28.984 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.80 | totalMs=55.80
2026-04-07 11:12:31.404 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:12:31.404
2026-04-07 11:12:31.417 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.99
2026-04-07 11:12:31.420 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.58 | totalMs=15.58
2026-04-07 11:12:54.768 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:54.768
2026-04-07 11:12:54.778 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-04-07 11:12:54.779 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.56 | totalMs=10.56
2026-04-07 11:12:54.780 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:54.780
2026-04-07 11:12:54.808 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=28.01
2026-04-07 11:12:54.810 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=30.15 | totalMs=30.15
2026-04-07 11:12:54.810 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:54.810
2026-04-07 11:12:54.812 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-07 11:12:54.812 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.07 | totalMs=2.07
2026-04-07 11:12:54.813 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:12:54.813
2026-04-07 11:12:54.814 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-07 11:12:54.814 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.48 | totalMs=1.48
2026-04-07 11:12:56.810 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:56.810
2026-04-07 11:12:56.820 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-04-07 11:12:56.821 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-07 11:12:56.822 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-07 11:12:56.824 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 11:12:56.825 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-04-07 11:12:56.828 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.09
2026-04-07 11:12:56.828 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.11 | totalMs=18.11
2026-04-07 11:12:56.828 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:12:56.828
2026-04-07 11:12:56.830 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 11:12:56.831 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-07 11:12:56.833 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 11:12:56.833 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.67 | totalMs=4.67
2026-04-07 11:13:05.359 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:13:05.359
2026-04-07 11:13:05.414 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.32
2026-04-07 11:13:05.417 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.86 | totalMs=58.86
2026-04-07 11:13:07.683 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:13:07.683
2026-04-07 11:13:07.700 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.42
2026-04-07 11:13:07.703 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.00 | totalMs=20.00
2026-04-07 11:13:15.652 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:15.652
2026-04-07 11:13:15.663 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-07 11:13:15.664 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.36 | totalMs=11.36
2026-04-07 11:13:15.664 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:15.664
2026-04-07 11:13:15.676 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.56
2026-04-07 11:13:15.678 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.21 | totalMs=14.21
2026-04-07 11:13:15.679 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:15.679
2026-04-07 11:13:15.680 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-07 11:13:15.681 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.90 | totalMs=1.90
2026-04-07 11:13:15.681 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:15.681
2026-04-07 11:13:15.682 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-07 11:13:15.682 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.40 | totalMs=1.40
2026-04-07 11:13:18.139 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:13:18.139
2026-04-07 11:13:18.148 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.03
2026-04-07 11:13:18.150 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-07 11:13:18.151 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-07 11:13:18.152 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-07 11:13:18.153 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-07 11:13:18.155 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.31
2026-04-07 11:13:18.155 | step 3 | route=IT_Ticket | empId=51415 | apiMs=16.46 | totalMs=16.46
2026-04-07 11:13:18.156 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:13:18.156
2026-04-07 11:13:18.157 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-07 11:13:18.158 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-07 11:13:18.159 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-07 11:13:18.160 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.99 | totalMs=3.99
2026-04-07 11:13:44.165 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:13:44.165
2026-04-07 11:13:44.210 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=44.23
2026-04-07 11:13:44.211 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=45.22 | totalMs=45.22
2026-04-07 11:13:47.031 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:13:47.031
2026-04-07 11:13:47.043 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.99
2026-04-07 11:13:47.047 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.02 | totalMs=16.02
2026-04-07 11:13:54.094 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:54.094
2026-04-07 11:13:54.111 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.63
2026-04-07 11:13:54.114 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=20.59 | totalMs=20.59
2026-04-07 11:13:54.117 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:54.117
2026-04-07 11:13:54.132 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=12.12
2026-04-07 11:13:54.145 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=27.45 | totalMs=27.45
2026-04-07 11:13:54.145 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:54.145
2026-04-07 11:13:54.153 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.77
2026-04-07 11:13:54.154 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.63 | totalMs=8.63
2026-04-07 11:13:54.154 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:13:54.154
2026-04-07 11:13:54.162 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.36
2026-04-07 11:13:54.162 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.06 | totalMs=8.06
2026-04-07 11:13:56.733 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:13:56.733
2026-04-07 11:13:56.743 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-04-07 11:13:56.744 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-07 11:13:56.745 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-07 11:13:56.746 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-07 11:13:56.748 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-07 11:13:56.750 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.61
2026-04-07 11:13:56.750 | step 3 | route=IT_Ticket | empId=51415 | apiMs=16.99 | totalMs=16.99
2026-04-07 11:13:56.750 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:13:56.750
2026-04-07 11:13:56.752 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-07 11:13:56.753 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-07 11:13:56.754 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-07 11:13:56.754 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.69 | totalMs=3.69
2026-04-07 11:14:04.864 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:14:04.864
2026-04-07 11:14:04.899 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=34.35
2026-04-07 11:14:04.902 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=37.98 | totalMs=37.98
2026-04-07 11:14:06.934 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:14:06.934
2026-04-07 11:14:06.946 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.27
2026-04-07 11:14:06.950 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.20 | totalMs=16.20
2026-04-07 11:14:13.495 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:14:13.495
2026-04-07 11:14:13.505 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-04-07 11:14:13.508 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.26 | totalMs=13.26
2026-04-07 11:14:13.511 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:14:13.511
2026-04-07 11:14:13.527 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=13.68
2026-04-07 11:14:13.529 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.81 | totalMs=17.81
2026-04-07 11:14:13.529 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:14:13.529
2026-04-07 11:14:13.530 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-07 11:14:13.531 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.64 | totalMs=1.64
2026-04-07 11:14:13.531 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:14:13.531
2026-04-07 11:14:13.532 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.59
2026-04-07 11:14:13.532 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.27 | totalMs=1.27
2026-04-07 11:14:16.227 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:14:16.227
2026-04-07 11:14:16.237 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-07 11:14:16.239 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-07 11:14:16.240 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 11:14:16.241 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-07 11:14:16.243 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-07 11:14:16.245 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.84
2026-04-07 11:14:16.245 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.39 | totalMs=18.39
2026-04-07 11:14:16.246 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:14:16.246
2026-04-07 11:14:16.247 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-07 11:14:16.249 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-07 11:14:16.250 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-07 11:14:16.250 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.44 | totalMs=4.44
2026-04-07 11:15:15.149 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:15:15.149
2026-04-07 11:15:15.205 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.49
2026-04-07 11:15:15.207 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.04 | totalMs=58.04
2026-04-07 11:15:16.919 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:15:16.919
2026-04-07 11:15:16.931 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-04-07 11:15:16.932 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.43 | totalMs=12.43
2026-04-07 11:15:24.468 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:15:24.468
2026-04-07 11:15:24.485 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.08
2026-04-07 11:15:24.488 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.82 | totalMs=19.82
2026-04-07 11:15:24.491 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:15:24.491
2026-04-07 11:15:24.501 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=7.32
2026-04-07 11:15:24.514 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.88 | totalMs=22.88
2026-04-07 11:15:24.514 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:15:24.514
2026-04-07 11:15:24.522 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.47
2026-04-07 11:15:24.523 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.46 | totalMs=8.46
2026-04-07 11:15:24.523 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:15:24.523
2026-04-07 11:15:24.524 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-07 11:15:24.525 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.71 | totalMs=1.71
2026-04-07 11:15:26.447 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:15:26.447
2026-04-07 11:15:26.457 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-07 11:15:26.459 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-07 11:15:26.460 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-07 11:15:26.462 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-07 11:15:26.463 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-07 11:15:26.466 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.13
2026-04-07 11:15:26.466 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.40 | totalMs=19.40
2026-04-07 11:15:26.467 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:15:26.467
2026-04-07 11:15:26.468 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-07 11:15:26.470 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-07 11:15:26.471 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-07 11:15:26.471 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.92 | totalMs=4.92
2026-04-07 11:15:34.172 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:15:34.172
2026-04-07 11:15:34.227 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.91
2026-04-07 11:15:34.230 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.81 | totalMs=58.81
2026-04-07 11:15:36.565 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:15:36.565
2026-04-07 11:15:36.578 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-04-07 11:15:36.581 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.85 | totalMs=15.85
2026-04-07 11:15:42.835 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:15:42.835
2026-04-07 11:15:42.844 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.95
2026-04-07 11:15:42.847 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.69 | totalMs=12.69
2026-04-07 11:15:42.850 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:15:42.850
2026-04-07 11:15:42.897 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=43.74
2026-04-07 11:15:42.899 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=48.53 | totalMs=48.53
2026-04-07 11:15:42.899 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:15:42.899
2026-04-07 11:15:42.901 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-07 11:15:42.901 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.99 | totalMs=1.99
2026-04-07 11:15:42.902 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:15:42.902
2026-04-07 11:15:42.903 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-07 11:15:42.903 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.39 | totalMs=1.39
2026-04-07 11:15:44.557 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:15:44.557
2026-04-07 11:15:44.570 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.6
2026-04-07 11:15:44.571 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 11:15:44.573 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-07 11:15:44.574 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-07 11:15:44.575 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.79
2026-04-07 11:15:44.577 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.24
2026-04-07 11:15:44.577 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.76 | totalMs=20.76
2026-04-07 11:15:44.578 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:15:44.578
2026-04-07 11:15:44.579 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-07 11:15:44.581 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-07 11:15:44.582 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-07 11:15:44.582 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.14 | totalMs=4.14
2026-04-07 11:22:03.648 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:22:03.648
2026-04-07 11:22:03.805 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=155.93
2026-04-07 11:22:03.808 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=160.15 | totalMs=160.15
2026-04-07 11:22:11.158 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:22:11.158
2026-04-07 11:22:11.168 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-07 11:22:11.172 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.13 | totalMs=14.13
2026-04-07 11:22:17.673 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:17.673
2026-04-07 11:22:17.684 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-07 11:22:17.687 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.72 | totalMs=13.72
2026-04-07 11:22:17.690 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:17.690
2026-04-07 11:22:17.704 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.71
2026-04-07 11:22:17.716 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=26.23 | totalMs=26.23
2026-04-07 11:22:17.716 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:17.716
2026-04-07 11:22:17.719 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-07 11:22:17.719 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.56 | totalMs=2.56
2026-04-07 11:22:17.720 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:17.720
2026-04-07 11:22:17.721 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-07 11:22:17.721 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.72 | totalMs=1.72
2026-04-07 11:22:19.767 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:22:19.767
2026-04-07 11:22:19.778 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-04-07 11:22:19.780 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-07 11:22:19.782 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-07 11:22:19.783 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-07 11:22:19.810 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=26.51
2026-04-07 11:22:19.818 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=7.3
2026-04-07 11:22:19.819 | step 3 | route=IT_Ticket | empId=51415 | apiMs=51.82 | totalMs=51.82
2026-04-07 11:22:19.819 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:22:19.819
2026-04-07 11:22:19.839 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=19.31
2026-04-07 11:22:19.841 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-07 11:22:19.842 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 11:22:19.843 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.23 | totalMs=23.23
2026-04-07 11:22:25.368 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:22:25.368
2026-04-07 11:22:25.424 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.33
2026-04-07 11:22:25.427 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.34 | totalMs=59.34
2026-04-07 11:22:29.716 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:22:29.716
2026-04-07 11:22:29.731 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.67
2026-04-07 11:22:29.735 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.62 | totalMs=18.62
2026-04-07 11:22:36.790 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:36.790
2026-04-07 11:22:36.801 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-07 11:22:36.804 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.39 | totalMs=14.39
2026-04-07 11:22:36.807 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:36.807
2026-04-07 11:22:36.825 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=15.03
2026-04-07 11:22:36.827 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.74 | totalMs=19.74
2026-04-07 11:22:36.827 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:36.827
2026-04-07 11:22:36.830 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-07 11:22:36.830 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.48 | totalMs=2.48
2026-04-07 11:22:36.830 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:36.830
2026-04-07 11:22:36.832 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-07 11:22:36.832 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.61 | totalMs=1.61
2026-04-07 11:22:38.400 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:22:38.400
2026-04-07 11:22:38.410 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-07 11:22:38.412 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 11:22:38.413 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-07 11:22:38.414 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-07 11:22:38.415 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-07 11:22:38.418 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.72
2026-04-07 11:22:38.418 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.04 | totalMs=18.04
2026-04-07 11:22:38.418 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:22:38.418
2026-04-07 11:22:38.420 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-07 11:22:38.421 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-07 11:22:38.422 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-07 11:22:38.423 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.10 | totalMs=4.10
2026-04-07 11:22:45.460 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:22:45.460
2026-04-07 11:22:45.900 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=439.85
2026-04-07 11:22:45.904 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=443.83 | totalMs=443.83
2026-04-07 11:22:47.204 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:22:47.204
2026-04-07 11:22:47.266 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=61.27
2026-04-07 11:22:47.269 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=65.14 | totalMs=65.14
2026-04-07 11:22:49.804 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:22:49.804
2026-04-07 11:22:49.817 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.74
2026-04-07 11:22:49.820 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.84 | totalMs=15.84
2026-04-07 11:22:57.544 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:57.544
2026-04-07 11:22:57.555 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-07 11:22:57.558 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.09 | totalMs=14.09
2026-04-07 11:22:57.561 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:57.561
2026-04-07 11:22:57.613 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=48.9
2026-04-07 11:22:57.634 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=73.04 | totalMs=73.04
2026-04-07 11:22:57.635 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:57.635
2026-04-07 11:22:57.637 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-07 11:22:57.637 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.49 | totalMs=2.49
2026-04-07 11:22:57.638 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:22:57.638
2026-04-07 11:22:57.639 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-07 11:22:57.639 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.58 | totalMs=1.58
2026-04-07 11:22:59.324 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:22:59.324
2026-04-07 11:22:59.335 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-04-07 11:22:59.337 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-07 11:22:59.340 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.94
2026-04-07 11:22:59.341 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-07 11:22:59.343 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-07 11:22:59.346 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.84
2026-04-07 11:22:59.347 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.62 | totalMs=22.62
2026-04-07 11:22:59.347 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:22:59.347
2026-04-07 11:22:59.349 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-07 11:22:59.350 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 11:22:59.352 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.07
2026-04-07 11:22:59.353 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.75 | totalMs=5.75
2026-04-07 11:23:12.576 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:23:12.576
2026-04-07 11:23:12.632 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.37
2026-04-07 11:23:12.636 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.29 | totalMs=59.29
2026-04-07 11:23:14.450 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:23:14.450
2026-04-07 11:23:14.462 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.13
2026-04-07 11:23:14.466 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.88 | totalMs=15.88
2026-04-07 11:23:27.258 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:23:27.258
2026-04-07 11:23:27.268 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-07 11:23:27.272 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.01 | totalMs=14.01
2026-04-07 11:23:27.275 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:23:27.275
2026-04-07 11:23:27.279 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.03
2026-04-07 11:23:27.281 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=6.62 | totalMs=6.62
2026-04-07 11:23:27.281 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:23:27.281
2026-04-07 11:23:27.284 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-04-07 11:23:27.284 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.41 | totalMs=2.41
2026-04-07 11:23:27.284 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:23:27.284
2026-04-07 11:23:27.286 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-07 11:23:27.286 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.49 | totalMs=1.49
2026-04-07 11:23:29.276 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:23:29.276
2026-04-07 11:23:29.286 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-07 11:23:29.288 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 11:23:29.289 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 11:23:29.290 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 11:23:29.292 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-07 11:23:29.294 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.9
2026-04-07 11:23:29.294 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.64 | totalMs=18.64
2026-04-07 11:23:29.295 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:23:29.295
2026-04-07 11:23:29.296 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-07 11:23:29.298 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-07 11:23:29.299 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 11:23:29.299 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.38 | totalMs=4.38
2026-04-07 11:23:46.273 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:23:46.273
2026-04-07 11:23:46.344 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=70.2
2026-04-07 11:23:46.347 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=74.18 | totalMs=74.18
2026-04-07 11:23:50.600 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:23:50.600
2026-04-07 11:23:50.616 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.17
2026-04-07 11:23:50.620 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.97 | totalMs=19.97
2026-04-07 11:23:58.505 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:23:58.505
2026-04-07 11:23:58.515 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-07 11:23:58.518 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.42 | totalMs=13.42
2026-04-07 11:23:58.521 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:23:58.521
2026-04-07 11:23:58.527 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.06
2026-04-07 11:23:58.529 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.41 | totalMs=7.41
2026-04-07 11:23:58.529 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:23:58.529
2026-04-07 11:23:58.531 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-07 11:23:58.531 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.95 | totalMs=1.95
2026-04-07 11:23:58.532 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:23:58.532
2026-04-07 11:23:58.533 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-07 11:23:58.533 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.75 | totalMs=1.75
2026-04-07 11:24:00.436 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:24:00.436
2026-04-07 11:24:00.454 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.42
2026-04-07 11:24:00.462 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.21
2026-04-07 11:24:00.471 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.56
2026-04-07 11:24:00.480 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.71
2026-04-07 11:24:00.488 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.1
2026-04-07 11:24:00.498 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=8.97
2026-04-07 11:24:00.498 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.88 | totalMs=61.88
2026-04-07 11:24:00.499 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:24:00.499
2026-04-07 11:24:00.506 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=6.65
2026-04-07 11:24:00.507 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-07 11:24:00.508 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-07 11:24:00.509 | step 3 | route=IT_Ticket | empId=51415 | apiMs=9.75 | totalMs=9.75
2026-04-07 11:24:11.153 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:24:11.153
2026-04-07 11:24:11.214 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=60.04
2026-04-07 11:24:11.215 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=61.19 | totalMs=61.19
2026-04-07 11:24:14.925 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:24:14.925
2026-04-07 11:24:14.937 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-04-07 11:24:14.941 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.33 | totalMs=15.33
2026-04-07 11:24:21.880 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:24:21.880
2026-04-07 11:24:21.894 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.88
2026-04-07 11:24:21.897 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.65 | totalMs=17.65
2026-04-07 11:24:21.900 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:24:21.900
2026-04-07 11:24:21.910 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=7.34
2026-04-07 11:24:21.912 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.80 | totalMs=11.80
2026-04-07 11:24:21.912 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:24:21.912
2026-04-07 11:24:21.914 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-07 11:24:21.915 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.29 | totalMs=2.29
2026-04-07 11:24:21.915 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:24:21.915
2026-04-07 11:24:21.917 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-07 11:24:21.917 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.40 | totalMs=2.40
2026-04-07 11:24:24.243 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:24:24.243
2026-04-07 11:24:24.253 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-07 11:24:24.255 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 11:24:24.256 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-07 11:24:24.258 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-07 11:24:24.259 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-07 11:24:24.261 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.5
2026-04-07 11:24:24.262 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.00 | totalMs=19.00
2026-04-07 11:24:24.262 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:24:24.262
2026-04-07 11:24:24.264 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-07 11:24:24.266 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.73
2026-04-07 11:24:24.267 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-07 11:24:24.267 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.29 | totalMs=5.29
2026-04-07 11:24:34.982 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:24:34.982
2026-04-07 11:24:35.038 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.51
2026-04-07 11:24:35.041 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.23 | totalMs=59.23
2026-04-07 11:24:37.084 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:24:37.084
2026-04-07 11:24:37.095 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-04-07 11:24:37.098 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.10 | totalMs=14.10
2026-04-07 11:24:44.017 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:24:44.017
2026-04-07 11:24:44.028 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-07 11:24:44.028 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.87 | totalMs=10.87
2026-04-07 11:24:44.029 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:24:44.029
2026-04-07 11:24:44.032 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.22
2026-04-07 11:24:44.034 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.47 | totalMs=5.47
2026-04-07 11:24:44.035 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:24:44.035
2026-04-07 11:24:44.037 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-07 11:24:44.037 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.42 | totalMs=2.42
2026-04-07 11:24:44.038 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:24:44.038
2026-04-07 11:24:44.039 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 11:24:44.039 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.68 | totalMs=1.68
2026-04-07 11:24:46.954 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:24:46.954
2026-04-07 11:24:46.965 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-07 11:24:46.969 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-07 11:24:46.974 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-07 11:24:46.978 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-07 11:24:46.979 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-07 11:24:46.982 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.07
2026-04-07 11:24:46.982 | step 3 | route=IT_Ticket | empId=51415 | apiMs=27.40 | totalMs=27.40
2026-04-07 11:24:46.982 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:24:46.982
2026-04-07 11:24:46.984 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-07 11:24:46.985 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-07 11:24:46.987 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-07 11:24:46.987 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.72 | totalMs=4.72
2026-04-07 11:25:00.226 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:25:00.226
2026-04-07 11:25:00.281 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.49
2026-04-07 11:25:00.284 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.34 | totalMs=58.34
2026-04-07 11:25:02.285 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:25:02.285
2026-04-07 11:25:02.297 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.59
2026-04-07 11:25:02.300 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.19 | totalMs=15.19
2026-04-07 11:25:09.900 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:25:09.900
2026-04-07 11:25:09.911 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-04-07 11:25:09.911 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.57 | totalMs=11.57
2026-04-07 11:25:09.912 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:25:09.912
2026-04-07 11:25:09.914 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1.87
2026-04-07 11:25:09.920 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.93 | totalMs=7.93
2026-04-07 11:25:09.920 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:25:09.920
2026-04-07 11:25:09.923 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-07 11:25:09.923 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.76 | totalMs=2.76
2026-04-07 11:25:09.923 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:25:09.923
2026-04-07 11:25:09.928 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.71
2026-04-07 11:25:09.929 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.37 | totalMs=5.37
2026-04-07 11:25:11.867 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:25:11.867
2026-04-07 11:25:11.878 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-07 11:25:11.879 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-07 11:25:11.880 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-07 11:25:11.881 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-07 11:25:11.882 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.77
2026-04-07 11:25:11.884 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.15
2026-04-07 11:25:11.884 | step 3 | route=IT_Ticket | empId=51415 | apiMs=16.51 | totalMs=16.51
2026-04-07 11:25:11.884 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:25:11.884
2026-04-07 11:25:11.886 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-07 11:25:11.887 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-07 11:25:11.888 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-07 11:25:11.888 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.67 | totalMs=3.67
2026-04-07 11:25:23.215 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:25:23.215
2026-04-07 11:25:23.248 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.6
2026-04-07 11:25:23.251 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=36.32 | totalMs=36.32
2026-04-07 11:25:26.008 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:25:26.008
2026-04-07 11:25:26.020 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.44
2026-04-07 11:25:26.023 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.14 | totalMs=15.14
2026-04-07 11:25:35.107 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:25:35.107
2026-04-07 11:25:35.117 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-07 11:25:35.120 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.57 | totalMs=13.57
2026-04-07 11:25:40.846 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:25:40.846
2026-04-07 11:25:40.857 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-07 11:25:40.857 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.09 | totalMs=11.09
2026-04-07 11:25:40.858 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:25:40.858
2026-04-07 11:25:40.899 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=40.92
2026-04-07 11:25:40.920 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=62.29 | totalMs=62.29
2026-04-07 11:25:40.921 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:25:40.921
2026-04-07 11:25:40.937 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.04
2026-04-07 11:25:40.938 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.04 | totalMs=17.04
2026-04-07 11:25:40.938 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:25:40.938
2026-04-07 11:25:40.946 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.31
2026-04-07 11:25:40.946 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.11 | totalMs=8.11
2026-04-07 11:25:42.158 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:25:42.158
2026-04-07 11:25:42.168 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-04-07 11:25:42.170 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-07 11:25:42.171 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-07 11:25:42.173 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-07 11:25:42.174 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-07 11:25:42.176 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.67
2026-04-07 11:25:42.176 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.90 | totalMs=17.90
2026-04-07 11:25:42.177 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:25:42.177
2026-04-07 11:25:42.178 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-07 11:25:42.180 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-07 11:25:42.181 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-07 11:25:42.181 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.32 | totalMs=4.32
2026-04-07 11:25:54.144 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:25:54.144
2026-04-07 11:25:54.579 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=434.52
2026-04-07 11:25:54.580 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=435.48 | totalMs=435.48
2026-04-07 11:25:55.696 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:25:55.696
2026-04-07 11:25:55.753 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.82
2026-04-07 11:25:55.756 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.26 | totalMs=59.26
2026-04-07 11:25:58.581 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:25:58.581
2026-04-07 11:25:58.595 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.34
2026-04-07 11:25:58.598 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.68 | totalMs=17.68
2026-04-07 11:26:06.291 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:06.291
2026-04-07 11:26:06.301 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-04-07 11:26:06.304 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.94 | totalMs=12.94
2026-04-07 11:26:06.307 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:06.307
2026-04-07 11:26:06.332 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=22.82
2026-04-07 11:26:06.334 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=27.24 | totalMs=27.24
2026-04-07 11:26:06.334 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:06.334
2026-04-07 11:26:06.336 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-07 11:26:06.337 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.21 | totalMs=2.21
2026-04-07 11:26:06.337 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:06.337
2026-04-07 11:26:06.338 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-07 11:26:06.339 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.58 | totalMs=1.58
2026-04-07 11:26:07.617 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:26:07.617
2026-04-07 11:26:07.627 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-07 11:26:07.629 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-07 11:26:07.630 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-07 11:26:07.631 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 11:26:07.633 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-07 11:26:07.635 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.82
2026-04-07 11:26:07.635 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.21 | totalMs=18.21
2026-04-07 11:26:07.636 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:26:07.636
2026-04-07 11:26:07.637 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-07 11:26:07.638 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-07 11:26:07.640 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-07 11:26:07.640 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.35 | totalMs=4.35
2026-04-07 11:26:15.014 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:26:15.014
2026-04-07 11:26:15.077 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=62.22
2026-04-07 11:26:15.080 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=66.03 | totalMs=66.03
2026-04-07 11:26:16.862 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:26:16.862
2026-04-07 11:26:16.874 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.89
2026-04-07 11:26:16.875 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.95 | totalMs=12.95
2026-04-07 11:26:23.318 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:23.318
2026-04-07 11:26:23.329 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-04-07 11:26:23.332 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.62 | totalMs=14.62
2026-04-07 11:26:23.335 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:23.335
2026-04-07 11:26:23.341 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.79
2026-04-07 11:26:23.342 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.24 | totalMs=7.24
2026-04-07 11:26:23.343 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:23.343
2026-04-07 11:26:23.345 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-07 11:26:23.345 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.30 | totalMs=2.30
2026-04-07 11:26:23.346 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:23.346
2026-04-07 11:26:23.347 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-07 11:26:23.348 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.88 | totalMs=1.88
2026-04-07 11:26:28.284 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:26:28.284
2026-04-07 11:26:28.294 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-07 11:26:28.296 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-07 11:26:28.298 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-07 11:26:28.299 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-07 11:26:28.301 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-07 11:26:28.304 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.01
2026-04-07 11:26:28.304 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.92 | totalMs=19.92
2026-04-07 11:26:28.305 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:26:28.305
2026-04-07 11:26:28.306 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-07 11:26:28.307 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-07 11:26:28.309 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-07 11:26:28.309 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.25 | totalMs=4.25
2026-04-07 11:26:34.579 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:26:34.579
2026-04-07 11:26:34.710 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=130.42
2026-04-07 11:26:34.710 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=131.42 | totalMs=131.42
2026-04-07 11:26:36.087 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:26:36.087
2026-04-07 11:26:36.105 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.83
2026-04-07 11:26:36.108 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.60 | totalMs=20.60
2026-04-07 11:26:43.243 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:43.243
2026-04-07 11:26:43.253 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-07 11:26:43.256 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.61 | totalMs=13.61
2026-04-07 11:26:43.259 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:43.259
2026-04-07 11:26:43.297 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=35.64
2026-04-07 11:26:43.299 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=40.09 | totalMs=40.09
2026-04-07 11:26:43.300 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:43.300
2026-04-07 11:26:43.301 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-07 11:26:43.302 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.13 | totalMs=2.13
2026-04-07 11:26:43.302 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:26:43.302
2026-04-07 11:26:43.304 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-07 11:26:43.304 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.85 | totalMs=1.85
2026-04-07 11:26:44.555 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:26:44.555
2026-04-07 11:26:44.573 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.5
2026-04-07 11:26:44.581 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-04-07 11:26:44.590 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-04-07 11:26:44.598 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-04-07 11:26:44.607 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.29
2026-04-07 11:26:44.616 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=9.12
2026-04-07 11:26:44.617 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.81 | totalMs=61.81
2026-04-07 11:26:44.617 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:26:44.617
2026-04-07 11:26:44.625 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.79
2026-04-07 11:26:44.629 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.77
2026-04-07 11:26:44.630 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-07 11:26:44.630 | step 3 | route=IT_Ticket | empId=51415 | apiMs=12.69 | totalMs=12.69
2026-04-07 11:26:54.902 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:26:54.902
2026-04-07 11:26:54.956 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=52.85
2026-04-07 11:26:54.956 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=53.84 | totalMs=53.84
2026-04-07 11:26:59.399 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:26:59.399
2026-04-07 11:26:59.414 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.84
2026-04-07 11:26:59.417 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.58 | totalMs=17.58
2026-04-07 11:27:04.586 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:04.586
2026-04-07 11:27:04.596 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-04-07 11:27:04.600 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.98 | totalMs=13.98
2026-04-07 11:27:04.603 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:04.603
2026-04-07 11:27:04.629 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=23.09
2026-04-07 11:27:04.631 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=27.61 | totalMs=27.61
2026-04-07 11:27:04.631 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:04.631
2026-04-07 11:27:04.633 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-07 11:27:04.633 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.19 | totalMs=2.19
2026-04-07 11:27:04.634 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:04.634
2026-04-07 11:27:04.635 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-07 11:27:04.635 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.56 | totalMs=1.56
2026-04-07 11:27:06.365 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:27:06.365
2026-04-07 11:27:06.376 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-07 11:27:06.377 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-07 11:27:06.379 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-07 11:27:06.380 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-07 11:27:06.382 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-04-07 11:27:06.385 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.08
2026-04-07 11:27:06.385 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.83 | totalMs=19.83
2026-04-07 11:27:06.386 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:27:06.386
2026-04-07 11:27:06.387 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-07 11:27:06.389 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-07 11:27:06.390 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-07 11:27:06.391 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.92 | totalMs=4.92
2026-04-07 11:27:14.170 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:27:14.170
2026-04-07 11:27:14.225 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.49
2026-04-07 11:27:14.225 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.33 | totalMs=55.33
2026-04-07 11:27:18.205 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:27:18.205
2026-04-07 11:27:18.216 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-07 11:27:18.219 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.09 | totalMs=14.09
2026-04-07 11:27:24.251 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:24.251
2026-04-07 11:27:24.261 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-07 11:27:24.265 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.95 | totalMs=13.95
2026-04-07 11:27:24.268 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:24.268
2026-04-07 11:27:24.273 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.98
2026-04-07 11:27:24.275 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.55 | totalMs=7.55
2026-04-07 11:27:24.275 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:24.275
2026-04-07 11:27:24.277 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-07 11:27:24.278 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.15 | totalMs=2.15
2026-04-07 11:27:24.278 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:24.278
2026-04-07 11:27:24.279 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-07 11:27:24.280 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.70 | totalMs=1.70
2026-04-07 11:27:25.964 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:27:25.964
2026-04-07 11:27:25.974 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-04-07 11:27:25.975 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-07 11:27:25.976 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-07 11:27:25.978 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-07 11:27:25.979 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-07 11:27:25.981 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-07 11:27:25.981 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.29 | totalMs=17.29
2026-04-07 11:27:25.981 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:27:25.981
2026-04-07 11:27:25.983 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-07 11:27:25.984 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-07 11:27:25.985 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-07 11:27:25.985 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.74 | totalMs=3.74
2026-04-07 11:27:35.389 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:27:35.389
2026-04-07 11:27:35.447 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=57.91
2026-04-07 11:27:35.451 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=62.00 | totalMs=62.00
2026-04-07 11:27:38.531 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:27:38.531
2026-04-07 11:27:38.548 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.61
2026-04-07 11:27:38.551 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.34 | totalMs=20.34
2026-04-07 11:27:44.461 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:44.461
2026-04-07 11:27:44.477 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.62
2026-04-07 11:27:44.480 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=18.46 | totalMs=18.46
2026-04-07 11:27:44.483 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:44.483
2026-04-07 11:27:44.521 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=35.89
2026-04-07 11:27:44.534 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=51.26 | totalMs=51.26
2026-04-07 11:27:44.534 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:44.534
2026-04-07 11:27:44.543 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.9
2026-04-07 11:27:44.543 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.77 | totalMs=8.77
2026-04-07 11:27:44.543 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:27:44.543
2026-04-07 11:27:44.551 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.08
2026-04-07 11:27:44.551 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.84 | totalMs=7.84
2026-04-07 11:27:46.464 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:27:46.464
2026-04-07 11:27:46.475 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-07 11:27:46.476 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-07 11:27:46.478 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-07 11:27:46.479 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-07 11:27:46.481 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-07 11:27:46.483 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.97
2026-04-07 11:27:46.484 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.71 | totalMs=19.71
2026-04-07 11:27:46.484 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:27:46.484
2026-04-07 11:27:46.486 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-07 11:27:46.487 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-07 11:27:46.489 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 11:27:46.489 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.19 | totalMs=5.19
2026-04-07 11:27:52.072 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:27:52.072
2026-04-07 11:27:52.129 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.94
2026-04-07 11:27:52.129 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.01 | totalMs=57.01
2026-04-07 11:27:54.407 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:27:54.407
2026-04-07 11:27:54.420 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.34
2026-04-07 11:27:54.424 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.32 | totalMs=16.32
2026-04-07 11:28:02.496 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:02.496
2026-04-07 11:28:02.515 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=18.55
2026-04-07 11:28:02.518 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.56 | totalMs=22.56
2026-04-07 11:28:02.521 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:02.521
2026-04-07 11:28:02.727 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=203.09
2026-04-07 11:28:02.827 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=306.25 | totalMs=306.25
2026-04-07 11:28:02.828 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:02.828
2026-04-07 11:28:02.837 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.37
2026-04-07 11:28:02.837 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.37 | totalMs=9.37
2026-04-07 11:28:02.838 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:02.838
2026-04-07 11:28:02.849 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.64
2026-04-07 11:28:02.849 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.37 | totalMs=11.37
2026-04-07 11:28:04.151 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:28:04.151
2026-04-07 11:28:04.168 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.91
2026-04-07 11:28:04.179 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-07 11:28:04.186 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=6.49
2026-04-07 11:28:04.188 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.02
2026-04-07 11:28:04.189 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-07 11:28:04.191 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.41
2026-04-07 11:28:04.191 | step 3 | route=IT_Ticket | empId=51415 | apiMs=40.58 | totalMs=40.58
2026-04-07 11:28:04.192 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:28:04.192
2026-04-07 11:28:04.194 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-07 11:28:04.195 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-07 11:28:04.213 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=18.36
2026-04-07 11:28:04.214 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.66 | totalMs=21.66
2026-04-07 11:28:18.308 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:28:18.308
2026-04-07 11:28:18.364 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.74
2026-04-07 11:28:18.364 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.82 | totalMs=55.82
2026-04-07 11:28:21.021 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:28:21.021
2026-04-07 11:28:21.038 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.83
2026-04-07 11:28:21.040 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.81 | totalMs=19.81
2026-04-07 11:28:28.393 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:28.393
2026-04-07 11:28:28.403 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-07 11:28:28.407 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.65 | totalMs=13.65
2026-04-07 11:28:28.410 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:28.410
2026-04-07 11:28:28.414 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2
2026-04-07 11:28:28.416 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=6.42 | totalMs=6.42
2026-04-07 11:28:28.416 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:28.416
2026-04-07 11:28:28.418 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-07 11:28:28.419 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.17 | totalMs=2.17
2026-04-07 11:28:28.419 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:28.419
2026-04-07 11:28:28.420 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-07 11:28:28.421 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.45 | totalMs=1.45
2026-04-07 11:28:30.449 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:28:30.449
2026-04-07 11:28:30.459 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-07 11:28:30.461 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-07 11:28:30.463 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-07 11:28:30.465 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.7
2026-04-07 11:28:30.467 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.52
2026-04-07 11:28:30.469 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.33
2026-04-07 11:28:30.470 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.17 | totalMs=21.17
2026-04-07 11:28:30.470 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:28:30.470
2026-04-07 11:28:30.472 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-07 11:28:30.474 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-07 11:28:30.475 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 11:28:30.476 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.22 | totalMs=5.22
2026-04-07 11:28:42.574 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:28:42.574
2026-04-07 11:28:42.630 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.31
2026-04-07 11:28:42.630 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=56.30 | totalMs=56.30
2026-04-07 11:28:45.215 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:28:45.215
2026-04-07 11:28:45.225 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-07 11:28:45.229 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.81 | totalMs=13.81
2026-04-07 11:28:51.866 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:51.866
2026-04-07 11:28:51.883 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.97
2026-04-07 11:28:51.886 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.59 | totalMs=19.59
2026-04-07 11:28:51.888 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:51.888
2026-04-07 11:28:51.915 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=23.71
2026-04-07 11:28:51.924 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=35.28 | totalMs=35.28
2026-04-07 11:28:51.924 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:51.924
2026-04-07 11:28:51.926 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-07 11:28:51.926 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.17 | totalMs=2.17
2026-04-07 11:28:51.927 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:28:51.927
2026-04-07 11:28:51.928 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-07 11:28:51.929 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.69 | totalMs=1.69
2026-04-07 11:28:53.821 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:28:53.821
2026-04-07 11:28:53.832 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-07 11:28:53.834 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-07 11:28:53.835 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 11:28:53.837 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 11:28:53.838 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-07 11:28:53.841 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.26
2026-04-07 11:28:53.841 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.96 | totalMs=19.96
2026-04-07 11:28:53.842 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:28:53.842
2026-04-07 11:28:53.844 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-07 11:28:53.845 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-07 11:28:53.846 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-07 11:28:53.847 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.89 | totalMs=4.89
2026-04-07 11:29:01.487 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:29:01.487
2026-04-07 11:29:01.543 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.68
2026-04-07 11:29:01.543 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.70 | totalMs=55.70
2026-04-07 11:29:03.922 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:29:03.922
2026-04-07 11:29:03.935 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.32
2026-04-07 11:29:03.938 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.11 | totalMs=16.11
2026-04-07 11:29:13.386 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:29:13.386
2026-04-07 11:29:13.397 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-04-07 11:29:13.401 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.48 | totalMs=14.48
2026-04-07 11:29:13.403 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:29:13.403
2026-04-07 11:29:13.408 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.36
2026-04-07 11:29:13.410 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=6.79 | totalMs=6.79
2026-04-07 11:29:13.411 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:29:13.411
2026-04-07 11:29:13.412 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-07 11:29:13.413 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.04 | totalMs=2.04
2026-04-07 11:29:13.413 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:29:13.413
2026-04-07 11:29:13.414 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-04-07 11:29:13.414 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.33 | totalMs=1.33
2026-04-07 11:29:15.218 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:29:15.218
2026-04-07 11:29:15.229 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-07 11:29:15.230 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-07 11:29:15.232 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 11:29:15.233 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 11:29:15.235 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-07 11:29:15.237 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.97
2026-04-07 11:29:15.237 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.43 | totalMs=19.43
2026-04-07 11:29:15.238 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:29:15.238
2026-04-07 11:29:15.239 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-07 11:29:15.241 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-07 11:29:15.242 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 11:29:15.243 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.80 | totalMs=4.80
2026-04-07 11:29:31.224 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:29:31.224
2026-04-07 11:29:31.280 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.86
2026-04-07 11:29:31.280 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.92 | totalMs=55.92
2026-04-07 11:29:32.971 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:29:32.971
2026-04-07 11:29:32.983 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-04-07 11:29:32.986 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.84 | totalMs=15.84
2026-04-07 11:29:39.511 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:29:39.511
2026-04-07 11:29:39.522 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-07 11:29:39.525 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.34 | totalMs=13.34
2026-04-07 11:29:39.527 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:29:39.527
2026-04-07 11:29:39.533 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.31
2026-04-07 11:29:39.535 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.24 | totalMs=7.24
2026-04-07 11:29:39.535 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:29:39.535
2026-04-07 11:29:39.537 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-07 11:29:39.538 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.55 | totalMs=2.55
2026-04-07 11:29:39.538 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:29:39.538
2026-04-07 11:29:39.539 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 11:29:39.540 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.65 | totalMs=1.65
2026-04-07 11:29:40.705 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:29:40.705
2026-04-07 11:29:40.719 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.86
2026-04-07 11:29:40.727 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-07 11:29:40.732 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.81
2026-04-07 11:29:40.735 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.26
2026-04-07 11:29:40.739 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=3.62
2026-04-07 11:29:40.744 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.64
2026-04-07 11:29:40.744 | step 3 | route=IT_Ticket | empId=51415 | apiMs=39.41 | totalMs=39.41
2026-04-07 11:29:40.745 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:29:40.745
2026-04-07 11:29:40.748 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=3.47
2026-04-07 11:29:40.751 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.68
2026-04-07 11:29:40.755 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.9
2026-04-07 11:29:40.755 | step 3 | route=IT_Ticket | empId=51415 | apiMs=10.42 | totalMs=10.42
2026-04-07 11:29:52.321 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:29:52.321
2026-04-07 11:29:52.417 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=95.24
2026-04-07 11:29:52.420 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=99.07 | totalMs=99.07
2026-04-07 11:29:54.546 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:29:54.546
2026-04-07 11:29:54.558 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-04-07 11:29:54.558 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.97 | totalMs=11.97
2026-04-07 11:30:02.887 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:02.887
2026-04-07 11:30:02.897 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-04-07 11:30:02.897 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.60 | totalMs=10.60
2026-04-07 11:30:02.898 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:02.898
2026-04-07 11:30:02.925 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=26.47
2026-04-07 11:30:02.927 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.43 | totalMs=29.43
2026-04-07 11:30:02.927 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:02.927
2026-04-07 11:30:02.930 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-07 11:30:02.930 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.44 | totalMs=2.44
2026-04-07 11:30:02.930 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:02.930
2026-04-07 11:30:02.932 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-07 11:30:02.932 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.70 | totalMs=1.70
2026-04-07 11:30:04.334 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:30:04.334
2026-04-07 11:30:04.345 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-04-07 11:30:04.346 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-07 11:30:04.348 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-07 11:30:04.350 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 11:30:04.351 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-07 11:30:04.354 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.04
2026-04-07 11:30:04.354 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.42 | totalMs=19.42
2026-04-07 11:30:04.355 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:30:04.355
2026-04-07 11:30:04.356 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-07 11:30:04.357 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-07 11:30:04.359 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 11:30:04.359 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.57 | totalMs=4.57
2026-04-07 11:30:13.836 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:30:13.836
2026-04-07 11:30:13.891 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.15
2026-04-07 11:30:13.895 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.08 | totalMs=59.08
2026-04-07 11:30:15.745 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:30:15.745
2026-04-07 11:30:15.758 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.85
2026-04-07 11:30:15.761 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.71 | totalMs=15.71
2026-04-07 11:30:22.392 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:22.392
2026-04-07 11:30:22.404 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-04-07 11:30:22.407 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.84 | totalMs=14.84
2026-04-07 11:30:22.410 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:22.410
2026-04-07 11:30:22.415 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.25
2026-04-07 11:30:22.593 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=183.15 | totalMs=183.15
2026-04-07 11:30:22.593 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:22.593
2026-04-07 11:30:22.596 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-04-07 11:30:22.596 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.96 | totalMs=2.96
2026-04-07 11:30:22.597 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:22.597
2026-04-07 11:30:22.599 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-07 11:30:22.600 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.78 | totalMs=2.78
2026-04-07 11:30:23.952 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:30:23.952
2026-04-07 11:30:23.963 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-07 11:30:23.965 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-07 11:30:23.966 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 11:30:23.967 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-07 11:30:23.969 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-07 11:30:23.971 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.98
2026-04-07 11:30:23.972 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.85 | totalMs=19.85
2026-04-07 11:30:23.972 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:30:23.972
2026-04-07 11:30:23.974 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-07 11:30:23.975 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 11:30:23.977 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-07 11:30:23.977 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.93 | totalMs=4.93
2026-04-07 11:30:40.468 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:30:40.468
2026-04-07 11:30:40.785 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=316.68
2026-04-07 11:30:40.786 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=317.88 | totalMs=317.88
2026-04-07 11:30:43.587 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:30:43.587
2026-04-07 11:30:43.600 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.09
2026-04-07 11:30:43.603 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.89 | totalMs=15.89
2026-04-07 11:30:50.363 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:50.363
2026-04-07 11:30:50.374 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-07 11:30:50.377 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.87 | totalMs=13.87
2026-04-07 11:30:50.380 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:50.380
2026-04-07 11:30:50.386 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.97
2026-04-07 11:30:50.387 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.48 | totalMs=7.48
2026-04-07 11:30:50.388 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:50.388
2026-04-07 11:30:50.390 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-07 11:30:50.390 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.21 | totalMs=2.21
2026-04-07 11:30:50.391 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:30:50.391
2026-04-07 11:30:50.392 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-07 11:30:50.393 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.02 | totalMs=2.02
2026-04-07 11:30:52.068 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:30:52.068
2026-04-07 11:30:52.079 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-07 11:30:52.083 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-07 11:30:52.087 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 11:30:52.088 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-07 11:30:52.089 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-07 11:30:52.092 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.93
2026-04-07 11:30:52.092 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.87 | totalMs=23.87
2026-04-07 11:30:52.093 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:30:52.093
2026-04-07 11:30:52.094 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-07 11:30:52.095 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 11:30:52.097 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 11:30:52.097 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.50 | totalMs=4.50
2026-04-07 11:30:57.944 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:30:57.944
2026-04-07 11:30:57.999 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.29
2026-04-07 11:30:58.000 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.33 | totalMs=55.33
2026-04-07 11:31:01.260 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:31:01.260
2026-04-07 11:31:01.274 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.39
2026-04-07 11:31:01.277 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.71 | totalMs=17.71
2026-04-07 11:31:03.709 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:31:03.709
2026-04-07 11:31:03.725 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.85
2026-04-07 11:31:03.728 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.87 | totalMs=18.87
2026-04-07 11:31:12.258 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:12.258
2026-04-07 11:31:12.269 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-07 11:31:12.273 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.89 | totalMs=14.89
2026-04-07 11:31:12.276 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:12.276
2026-04-07 11:31:12.282 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.16
2026-04-07 11:31:12.284 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.10 | totalMs=7.10
2026-04-07 11:31:12.284 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:12.284
2026-04-07 11:31:12.286 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-07 11:31:12.286 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.47 | totalMs=2.47
2026-04-07 11:31:12.287 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:12.287
2026-04-07 11:31:12.288 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 11:31:12.289 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.68 | totalMs=1.68
2026-04-07 11:31:13.898 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:31:13.898
2026-04-07 11:31:13.909 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-07 11:31:13.916 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=6.46
2026-04-07 11:31:13.924 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-07 11:31:13.933 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-04-07 11:31:13.941 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.29
2026-04-07 11:31:13.946 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=4.47
2026-04-07 11:31:13.946 | step 3 | route=IT_Ticket | empId=51415 | apiMs=48.08 | totalMs=48.08
2026-04-07 11:31:13.947 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:31:13.947
2026-04-07 11:31:13.948 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-07 11:31:13.949 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-07 11:31:13.950 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-07 11:31:13.951 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.91 | totalMs=3.91
2026-04-07 11:31:21.790 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:31:21.790
2026-04-07 11:31:21.845 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.49
2026-04-07 11:31:21.849 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.89 | totalMs=58.89
2026-04-07 11:31:26.680 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:31:26.680
2026-04-07 11:31:26.692 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.63
2026-04-07 11:31:26.693 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.83 | totalMs=12.83
2026-04-07 11:31:33.112 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:33.112
2026-04-07 11:31:33.122 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-07 11:31:33.126 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.11 | totalMs=14.11
2026-04-07 11:31:33.129 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:33.129
2026-04-07 11:31:33.141 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=9.99
2026-04-07 11:31:33.146 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.02 | totalMs=17.02
2026-04-07 11:31:33.146 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:33.146
2026-04-07 11:31:33.148 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-07 11:31:33.148 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.45 | totalMs=2.45
2026-04-07 11:31:33.149 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:33.149
2026-04-07 11:31:33.150 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-07 11:31:33.150 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.43 | totalMs=1.43
2026-04-07 11:31:34.975 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:31:34.975
2026-04-07 11:31:34.985 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-07 11:31:34.987 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-07 11:31:34.988 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-07 11:31:34.990 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-07 11:31:34.991 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-07 11:31:34.993 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.73
2026-04-07 11:31:34.994 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.53 | totalMs=18.53
2026-04-07 11:31:34.994 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:31:34.994
2026-04-07 11:31:34.996 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-07 11:31:34.997 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-07 11:31:34.998 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-07 11:31:34.998 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.44 | totalMs=4.44
2026-04-07 11:31:40.172 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:31:40.172
2026-04-07 11:31:40.211 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=38.04
2026-04-07 11:31:40.212 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=39.28 | totalMs=39.28
2026-04-07 11:31:41.810 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:31:41.810
2026-04-07 11:31:41.821 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-07 11:31:41.824 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.85 | totalMs=13.85
2026-04-07 11:31:47.648 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:47.648
2026-04-07 11:31:47.658 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.03
2026-04-07 11:31:47.658 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.00 | totalMs=10.00
2026-04-07 11:31:47.659 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:47.659
2026-04-07 11:31:47.684 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=25.18
2026-04-07 11:31:47.698 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=39.40 | totalMs=39.40
2026-04-07 11:31:47.698 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:47.698
2026-04-07 11:31:47.700 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-07 11:31:47.701 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.00 | totalMs=2.00
2026-04-07 11:31:47.701 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:31:47.701
2026-04-07 11:31:47.702 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-07 11:31:47.702 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.35 | totalMs=1.35
2026-04-07 11:31:52.063 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:31:52.063
2026-04-07 11:31:52.073 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-07 11:31:52.075 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-07 11:31:52.076 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 11:31:52.078 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-07 11:31:52.079 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-07 11:31:52.081 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.76
2026-04-07 11:31:52.082 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.04 | totalMs=19.04
2026-04-07 11:31:52.082 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:31:52.082
2026-04-07 11:31:52.084 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-07 11:31:52.085 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 11:31:52.087 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 11:31:52.087 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.62 | totalMs=4.62
2026-04-07 11:31:59.483 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:31:59.483
2026-04-07 11:31:59.549 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=65.49
2026-04-07 11:31:59.552 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=69.27 | totalMs=69.27
2026-04-07 11:32:02.300 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:32:02.300
2026-04-07 11:32:02.310 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-04-07 11:32:02.314 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.80 | totalMs=13.80
2026-04-07 11:32:07.819 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:07.819
2026-04-07 11:32:07.834 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.04
2026-04-07 11:32:07.837 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.66 | totalMs=17.66
2026-04-07 11:32:07.840 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:07.840
2026-04-07 11:32:07.847 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.01
2026-04-07 11:32:07.849 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.04 | totalMs=9.04
2026-04-07 11:32:07.849 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:07.849
2026-04-07 11:32:07.851 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-07 11:32:07.851 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.09 | totalMs=2.09
2026-04-07 11:32:07.852 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:07.852
2026-04-07 11:32:07.853 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-07 11:32:07.853 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.67 | totalMs=1.67
2026-04-07 11:32:11.938 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:32:11.938
2026-04-07 11:32:11.949 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-04-07 11:32:11.953 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-07 11:32:11.957 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 11:32:11.960 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 11:32:11.962 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-07 11:32:11.964 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.86
2026-04-07 11:32:11.964 | step 3 | route=IT_Ticket | empId=51415 | apiMs=26.71 | totalMs=26.71
2026-04-07 11:32:11.965 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:32:11.965
2026-04-07 11:32:11.967 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-07 11:32:11.968 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 11:32:11.969 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-07 11:32:11.969 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.43 | totalMs=4.43
2026-04-07 11:32:22.266 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:32:22.266
2026-04-07 11:32:22.299 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.57
2026-04-07 11:32:22.300 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=33.70 | totalMs=33.70
2026-04-07 11:32:25.393 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:32:25.393
2026-04-07 11:32:25.406 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.93
2026-04-07 11:32:25.409 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.71 | totalMs=15.71
2026-04-07 11:32:34.305 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:34.305
2026-04-07 11:32:34.316 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-07 11:32:34.316 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.32 | totalMs=11.32
2026-04-07 11:32:34.317 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:34.317
2026-04-07 11:32:34.383 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=65.4
2026-04-07 11:32:34.428 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=111.26 | totalMs=111.26
2026-04-07 11:32:34.429 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:34.429
2026-04-07 11:32:34.431 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-07 11:32:34.431 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.48 | totalMs=2.48
2026-04-07 11:32:34.432 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:34.432
2026-04-07 11:32:34.433 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-07 11:32:34.433 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.78 | totalMs=1.78
2026-04-07 11:32:36.737 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:32:36.737
2026-04-07 11:32:36.746 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-04-07 11:32:36.748 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 11:32:36.749 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-07 11:32:36.750 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-07 11:32:36.751 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-04-07 11:32:36.754 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.75
2026-04-07 11:32:36.754 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.40 | totalMs=17.40
2026-04-07 11:32:36.754 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:32:36.754
2026-04-07 11:32:36.756 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-07 11:32:36.757 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 11:32:36.759 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 11:32:36.759 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.68 | totalMs=4.68
2026-04-07 11:32:48.033 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:32:48.033
2026-04-07 11:32:48.089 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.91
2026-04-07 11:32:48.092 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.88 | totalMs=58.88
2026-04-07 11:32:49.669 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:32:49.669
2026-04-07 11:32:49.681 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-04-07 11:32:49.684 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.66 | totalMs=15.66
2026-04-07 11:32:56.640 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:56.640
2026-04-07 11:32:56.651 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-07 11:32:56.651 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.21 | totalMs=11.21
2026-04-07 11:32:56.652 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:56.652
2026-04-07 11:32:56.655 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.04
2026-04-07 11:32:56.657 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=4.77 | totalMs=4.77
2026-04-07 11:32:56.657 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:56.657
2026-04-07 11:32:56.659 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-07 11:32:56.659 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.24 | totalMs=2.24
2026-04-07 11:32:56.660 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:32:56.660
2026-04-07 11:32:56.661 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-07 11:32:56.662 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.90 | totalMs=1.90
2026-04-07 11:32:58.688 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:32:58.688
2026-04-07 11:32:58.698 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-04-07 11:32:58.701 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.35
2026-04-07 11:32:58.702 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-07 11:32:58.703 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-07 11:32:58.705 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-07 11:32:58.707 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.61
2026-04-07 11:32:58.707 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.82 | totalMs=18.82
2026-04-07 11:32:58.707 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:32:58.707
2026-04-07 11:32:58.713 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=5.26
2026-04-07 11:32:58.717 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=3.83
2026-04-07 11:32:58.720 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.31
2026-04-07 11:32:58.720 | step 3 | route=IT_Ticket | empId=51415 | apiMs=12.88 | totalMs=12.88
2026-04-07 11:33:05.724 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:33:05.724
2026-04-07 11:33:05.756 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.66
2026-04-07 11:33:05.760 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=35.70 | totalMs=35.70
2026-04-07 11:33:07.632 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:33:07.632
2026-04-07 11:33:07.649 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.2
2026-04-07 11:33:07.652 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.98 | totalMs=19.98
2026-04-07 11:33:16.342 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:16.342
2026-04-07 11:33:16.356 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.04
2026-04-07 11:33:16.359 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.81 | totalMs=16.81
2026-04-07 11:33:16.362 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:16.362
2026-04-07 11:33:16.666 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=301.35
2026-04-07 11:33:16.678 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=316.47 | totalMs=316.47
2026-04-07 11:33:16.679 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:16.679
2026-04-07 11:33:16.687 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.69
2026-04-07 11:33:16.688 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.68 | totalMs=8.68
2026-04-07 11:33:16.688 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:16.688
2026-04-07 11:33:16.695 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.93
2026-04-07 11:33:16.696 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.65 | totalMs=7.65
2026-04-07 11:33:18.491 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:33:18.491
2026-04-07 11:33:18.502 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-07 11:33:18.503 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-07 11:33:18.505 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-07 11:33:18.506 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-07 11:33:18.508 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-07 11:33:18.510 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.98
2026-04-07 11:33:18.511 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.65 | totalMs=19.65
2026-04-07 11:33:18.511 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:33:18.511
2026-04-07 11:33:18.513 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-07 11:33:18.514 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 11:33:18.515 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-07 11:33:18.516 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.56 | totalMs=4.56
2026-04-07 11:33:25.497 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:33:25.497
2026-04-07 11:33:25.552 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.34
2026-04-07 11:33:25.552 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.28 | totalMs=55.28
2026-04-07 11:33:28.010 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:33:28.010
2026-04-07 11:33:28.021 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-07 11:33:28.024 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.10 | totalMs=14.10
2026-04-07 11:33:40.733 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:40.733
2026-04-07 11:33:40.743 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.92
2026-04-07 11:33:40.743 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.86 | totalMs=9.86
2026-04-07 11:33:40.744 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:40.744
2026-04-07 11:33:40.756 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.77
2026-04-07 11:33:40.758 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.10 | totalMs=14.10
2026-04-07 11:33:40.758 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:40.758
2026-04-07 11:33:40.760 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-07 11:33:40.760 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.18 | totalMs=2.18
2026-04-07 11:33:40.761 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:33:40.761
2026-04-07 11:33:40.763 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-07 11:33:40.763 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.12 | totalMs=2.12
2026-04-07 11:33:42.385 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:33:42.385
2026-04-07 11:33:42.395 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-04-07 11:33:42.397 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-07 11:33:42.398 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-07 11:33:42.399 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 11:33:42.401 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-07 11:33:42.403 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.79
2026-04-07 11:33:42.403 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.19 | totalMs=18.19
2026-04-07 11:33:42.404 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:33:42.404
2026-04-07 11:33:42.406 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.85
2026-04-07 11:33:42.407 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 11:33:42.409 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 11:33:42.409 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.22 | totalMs=5.22
2026-04-07 11:37:07.387 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:37:07.387
2026-04-07 11:37:07.450 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=61.99
2026-04-07 11:37:07.453 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=66.04 | totalMs=66.04
2026-04-07 11:37:08.966 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:37:08.966
2026-04-07 11:38:01.009 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:01.009
2026-04-07 11:38:01.044 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=34.17
2026-04-07 11:38:01.063 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=13.1
2026-04-07 11:38:01.068 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.17
2026-04-07 11:38:01.080 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=7.95
2026-04-07 11:38:01.083 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-04-07 11:38:01.085 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.04
2026-04-07 11:38:01.090 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.05
2026-04-07 11:38:01.099 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=6.76
2026-04-07 11:38:01.102 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-04-07 11:38:01.104 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=0.94
2026-04-07 11:38:01.106 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=0.93
2026-04-07 11:38:01.108 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=0.94
2026-04-07 11:38:01.111 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.03
2026-04-07 11:38:01.113 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.02
2026-04-07 11:38:01.127 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=13.07
2026-04-07 11:38:01.130 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.28
2026-04-07 11:38:01.133 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.13
2026-04-07 11:38:01.135 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.09
2026-04-07 11:38:01.144 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=7.91
2026-04-07 11:38:01.147 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.04
2026-04-07 11:38:01.149 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.01
2026-04-07 11:38:01.151 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=0.98
2026-04-07 11:38:01.154 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1
2026-04-07 11:38:01.156 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.05
2026-04-07 11:38:01.158 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.02
2026-04-07 11:38:01.161 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.04
2026-04-07 11:38:01.163 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.1
2026-04-07 11:38:01.166 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.3
2026-04-07 11:38:01.168 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.03
2026-04-07 11:38:01.171 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.21
2026-04-07 11:38:01.173 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=0.93
2026-04-07 11:38:01.176 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.17
2026-04-07 11:38:01.188 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.84
2026-04-07 11:38:01.191 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.22
2026-04-07 11:38:01.193 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.11
2026-04-07 11:38:01.196 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.04
2026-04-07 11:38:01.199 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.87
2026-04-07 11:38:01.200 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=191.38 | totalMs=191.38
2026-04-07 11:38:01.201 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:01.201
2026-04-07 11:38:01.217 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.68
2026-04-07 11:38:01.218 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-07 11:38:01.220 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-07 11:38:01.220 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=19.09 | totalMs=19.09
2026-04-07 11:38:04.335 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:04.335
2026-04-07 11:38:04.341 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.1
2026-04-07 11:38:04.349 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-04-07 11:38:04.358 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-04-07 11:38:04.358 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=23.20 | totalMs=23.20
2026-04-07 11:38:05.820 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:05.820
2026-04-07 11:38:05.822 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-07 11:38:05.824 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-07 11:38:05.825 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-07 11:38:05.826 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.22 | totalMs=5.22
2026-04-07 11:38:07.214 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:07.214
2026-04-07 11:38:07.216 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-07 11:38:07.217 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-07 11:38:07.219 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-07 11:38:07.219 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.18 | totalMs=5.18
2026-04-07 11:38:08.615 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:08.615
2026-04-07 11:38:08.622 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.62
2026-04-07 11:38:08.630 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-04-07 11:38:08.639 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.11
2026-04-07 11:38:08.639 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=24.64 | totalMs=24.64
2026-04-07 11:38:09.980 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:09.980
2026-04-07 11:38:09.982 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-07 11:38:09.984 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-07 11:38:09.985 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-07 11:38:09.986 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.54 | totalMs=5.54
2026-04-07 11:38:11.669 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:11.669
2026-04-07 11:38:11.671 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-07 11:38:11.672 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-07 11:38:11.677 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.37
2026-04-07 11:38:11.677 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.23 | totalMs=8.23
2026-04-07 11:38:13.054 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:13.054
2026-04-07 11:38:13.056 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-07 11:38:13.057 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-07 11:38:13.059 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-07 11:38:13.059 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.17 | totalMs=5.17
2026-04-07 11:38:14.409 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:14.409
2026-04-07 11:38:14.411 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-07 11:38:14.412 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-07 11:38:14.414 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-07 11:38:14.414 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.93 | totalMs=4.93
2026-04-07 11:38:15.975 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:15.975
2026-04-07 11:38:15.977 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-07 11:38:15.978 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-07 11:38:15.979 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-07 11:38:15.980 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.62 | totalMs=4.62
2026-04-07 11:38:17.449 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:17.449
2026-04-07 11:38:17.450 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-07 11:38:17.452 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-07 11:38:17.453 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-07 11:38:17.454 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.05 | totalMs=5.05
2026-04-07 11:38:18.974 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:18.974
2026-04-07 11:38:18.976 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-07 11:38:18.977 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-07 11:38:18.979 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-07 11:38:18.980 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.83 | totalMs=5.83
2026-04-07 11:38:20.449 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:20.449
2026-04-07 11:38:20.451 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-07 11:38:20.452 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-07 11:38:20.454 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-07 11:38:20.454 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.37 | totalMs=5.37
2026-04-07 11:38:21.840 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:21.840
2026-04-07 11:38:21.842 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-07 11:38:21.844 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-07 11:38:21.845 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-07 11:38:21.845 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.17 | totalMs=5.17
2026-04-07 11:38:23.235 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:23.235
2026-04-07 11:38:23.237 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-07 11:38:23.239 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-07 11:38:23.240 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 11:38:23.240 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.19 | totalMs=5.19
2026-04-07 11:38:24.771 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:24.771
2026-04-07 11:38:24.773 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-07 11:38:24.774 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-07 11:38:24.776 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-07 11:38:24.776 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.23 | totalMs=5.23
2026-04-07 11:38:26.304 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:26.304
2026-04-07 11:38:26.305 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-07 11:38:26.307 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 11:38:26.308 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-07 11:38:26.309 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.72 | totalMs=4.72
2026-04-07 11:38:27.762 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:27.762
2026-04-07 11:38:27.764 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-07 11:38:27.765 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-07 11:38:27.767 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-07 11:38:27.767 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.36 | totalMs=5.36
2026-04-07 11:38:29.244 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:29.244
2026-04-07 11:38:29.246 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-07 11:38:29.248 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-07 11:38:29.249 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-07 11:38:29.250 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.07 | totalMs=5.07
2026-04-07 11:38:31.006 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:31.006
2026-04-07 11:38:31.008 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-07 11:38:31.009 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-07 11:38:31.010 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-07 11:38:31.011 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.47 | totalMs=4.47
2026-04-07 11:38:32.699 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:32.699
2026-04-07 11:38:32.701 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-07 11:38:32.702 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-07 11:38:32.704 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-07 11:38:32.704 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.08 | totalMs=5.08
2026-04-07 11:38:34.135 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:34.135
2026-04-07 11:38:34.137 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-07 11:38:34.138 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-07 11:38:34.139 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-07 11:38:34.140 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.47 | totalMs=4.47
2026-04-07 11:38:35.551 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:35.551
2026-04-07 11:38:35.552 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-07 11:38:35.553 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-07 11:38:35.554 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.64
2026-04-07 11:38:35.555 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.30 | totalMs=4.30
2026-04-07 11:38:36.904 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:36.904
2026-04-07 11:38:36.906 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-07 11:38:36.907 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-07 11:38:36.909 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-04-07 11:38:36.909 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.68 | totalMs=4.68
2026-04-07 11:38:38.359 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:38.359
2026-04-07 11:38:38.361 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-07 11:38:38.363 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-07 11:38:38.364 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-07 11:38:38.364 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.91 | totalMs=4.91
2026-04-07 11:38:39.759 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:39.759
2026-04-07 11:38:39.761 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-07 11:38:39.762 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-07 11:38:39.763 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-04-07 11:38:39.764 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.38 | totalMs=4.38
2026-04-07 11:38:41.151 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:41.151
2026-04-07 11:38:41.152 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-07 11:38:41.154 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-07 11:38:41.155 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-07 11:38:41.155 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.50 | totalMs=4.50
2026-04-07 11:38:42.514 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:42.514
2026-04-07 11:38:42.516 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-07 11:38:42.518 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-07 11:38:42.519 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-07 11:38:42.519 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.93 | totalMs=4.93
2026-04-07 11:38:43.914 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:43.914
2026-04-07 11:38:43.916 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-07 11:38:43.918 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-07 11:38:43.919 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 11:38:43.920 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.13 | totalMs=5.13
2026-04-07 11:38:45.254 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:45.254
2026-04-07 11:38:45.256 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-07 11:38:45.257 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-07 11:38:45.259 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-07 11:38:45.259 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.63 | totalMs=4.63
2026-04-07 11:38:46.635 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:46.635
2026-04-07 11:38:46.636 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-07 11:38:46.638 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-07 11:38:46.639 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-07 11:38:46.640 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.02 | totalMs=5.02
2026-04-07 11:38:47.979 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:47.979
2026-04-07 11:38:47.981 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-07 11:38:47.982 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-07 11:38:47.983 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-04-07 11:38:47.983 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.07 | totalMs=4.07
2026-04-07 11:38:49.380 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:49.380
2026-04-07 11:38:49.381 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-07 11:38:49.383 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-07 11:38:49.384 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-04-07 11:38:49.384 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.59 | totalMs=4.59
2026-04-07 11:38:50.885 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:50.885
2026-04-07 11:38:50.886 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-07 11:38:50.888 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-07 11:38:50.889 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-07 11:38:50.889 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.31 | totalMs=4.31
2026-04-07 11:38:52.392 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:52.392
2026-04-07 11:38:52.394 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-07 11:38:52.395 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-07 11:38:52.397 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-07 11:38:52.397 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.04 | totalMs=5.04
2026-04-07 11:38:53.760 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:53.760
2026-04-07 11:38:53.761 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-07 11:38:53.762 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-04-07 11:38:53.764 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-07 11:38:53.764 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.33 | totalMs=4.33
2026-04-07 11:38:55.165 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:38:55.165
2026-04-07 11:38:55.167 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-07 11:38:55.169 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-07 11:38:55.170 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-07 11:38:55.170 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.72 | totalMs=4.72
2026-04-07 11:38:57.192 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:38:57.192
2026-04-07 11:38:57.286 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=93.2
2026-04-07 11:38:57.286 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=94.13 | totalMs=94.13
2026-04-07 11:38:58.345 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:38:58.345
2026-04-07 11:39:27.486 | step 1 | route=IT_Ticket_Report | empId=45362 | query called at=11:39:27.486
2026-04-07 11:39:27.675 | step 2 | route=IT_Ticket_Report | empId=45362 | query=kpi_it_ticket_report_page_proc | queryMs=188
2026-04-07 11:39:27.675 | step 3 | route=IT_Ticket_Report | empId=45362 | apiMs=189.00 | totalMs=189.00
2026-04-07 11:39:30.050 | step 4 | route=pageRenderd | empId=45362 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:39:30.050
2026-04-07 11:39:54.605 | step 1 | route=IT_Ticket | empId=45362 | query called at=11:39:54.605
2026-04-07 11:39:54.638 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=32.84
2026-04-07 11:39:54.640 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-07 11:39:54.641 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-07 11:39:54.643 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 11:39:54.665 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_it_Ticket_Details | queryMs=21.44
2026-04-07 11:39:54.670 | step 2 | route=IT_Ticket | empId=45362 | query=VMS_Comp_login_proc | queryMs=4.61
2026-04-07 11:39:54.670 | step 3 | route=IT_Ticket | empId=45362 | apiMs=65.06 | totalMs=65.06
2026-04-07 11:39:54.670 | step 1 | route=IT_Ticket | empId=45362 | query called at=11:39:54.670
2026-04-07 11:39:54.687 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=16.63
2026-04-07 11:39:54.689 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 11:39:54.690 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-07 11:39:54.690 | step 3 | route=IT_Ticket | empId=45362 | apiMs=19.92 | totalMs=19.92
2026-04-07 11:40:07.247 | step 1 | route=IT_Ticket | empId=45362 | query called at=11:40:07.247
2026-04-07 11:40:07.257 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-07 11:40:07.262 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-07 11:40:07.266 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 11:40:07.270 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 11:40:07.271 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-07 11:40:07.277 | step 2 | route=IT_Ticket | empId=45362 | query=VMS_Comp_login_proc | queryMs=4.88
2026-04-07 11:40:07.277 | step 3 | route=IT_Ticket | empId=45362 | apiMs=30.16 | totalMs=30.16
2026-04-07 11:40:07.277 | step 1 | route=IT_Ticket | empId=45362 | query called at=11:40:07.277
2026-04-07 11:40:07.279 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-07 11:40:07.280 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-07 11:40:07.282 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-07 11:40:07.282 | step 3 | route=IT_Ticket | empId=45362 | apiMs=4.68 | totalMs=4.68
2026-04-07 11:40:32.797 | step 1 | route=Ticket_Entry_SPOC_Module | empId=45362 | query called at=11:40:32.797
2026-04-07 11:40:32.988 | step 2 | route=Ticket_Entry_SPOC_Module | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=190.72
2026-04-07 11:40:32.989 | step 3 | route=Ticket_Entry_SPOC_Module | empId=45362 | apiMs=191.71 | totalMs=191.71
2026-04-07 11:40:36.362 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45362 | query called at=11:40:36.362
2026-04-07 11:40:36.375 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=12.12
2026-04-07 11:40:36.375 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45362 | apiMs=13.10 | totalMs=13.10
2026-04-07 11:43:02.157 | step 1 | route=IT_TicketPost | empId=45362 | query called at=11:43:02.157
2026-04-07 11:43:02.169 | step 2 | route=IT_TicketPost | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-04-07 11:43:02.172 | step 3 | route=IT_TicketPost | empId=45362 | apiMs=15.43 | totalMs=15.43
2026-04-07 11:43:02.187 | step 1 | route=IT_TicketPost | empId=45362 | query called at=11:43:02.187
2026-04-07 11:43:02.194 | step 2 | route=IT_TicketPost | empId=45362 | query=IT_Ticket_Save_SPOC | queryMs=6.74
2026-04-07 11:43:02.201 | step 3 | route=IT_TicketPost | empId=45362 | apiMs=14.29 | totalMs=14.29
2026-04-07 11:43:02.202 | step 1 | route=IT_TicketPost | empId=45362 | query called at=11:43:02.202
2026-04-07 11:43:02.203 | step 2 | route=IT_TicketPost | empId=45362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-07 11:43:02.204 | step 3 | route=IT_TicketPost | empId=45362 | apiMs=1.98 | totalMs=1.98
2026-04-07 11:43:02.204 | step 1 | route=IT_TicketPost | empId=45362 | query called at=11:43:02.204
2026-04-07 11:43:02.205 | step 2 | route=IT_TicketPost | empId=45362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-07 11:43:02.206 | step 3 | route=IT_TicketPost | empId=45362 | apiMs=1.62 | totalMs=1.62
2026-04-07 11:43:02.430 | step 1 | route=IT_Ticket | empId=45362 | query called at=11:43:02.430
2026-04-07 11:43:02.441 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-04-07 11:43:02.443 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-07 11:43:02.444 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-07 11:43:02.445 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-07 11:43:02.446 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-07 11:43:02.450 | step 2 | route=IT_Ticket | empId=45362 | query=VMS_Comp_login_proc | queryMs=3.32
2026-04-07 11:43:02.451 | step 3 | route=IT_Ticket | empId=45362 | apiMs=20.74 | totalMs=20.74
2026-04-07 11:43:02.451 | step 1 | route=IT_Ticket | empId=45362 | query called at=11:43:02.451
2026-04-07 11:43:02.453 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-07 11:43:02.454 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-07 11:43:02.456 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-07 11:43:02.456 | step 3 | route=IT_Ticket | empId=45362 | apiMs=5.01 | totalMs=5.01
2026-04-07 11:53:38.326 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:53:38.326
2026-04-07 11:53:38.375 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=48.67
2026-04-07 11:53:38.378 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=52.36 | totalMs=52.36
2026-04-07 11:53:52.875 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:53:52.875
2026-04-07 11:53:52.887 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-04-07 11:53:52.888 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.60 | totalMs=12.60
2026-04-07 11:54:37.425 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:54:37.425
2026-04-07 11:54:37.440 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.21
2026-04-07 11:54:37.441 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.33 | totalMs=15.33
2026-04-07 11:54:37.441 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:54:37.441
2026-04-07 11:54:37.496 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=54.78
2026-04-07 11:54:37.512 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=70.86 | totalMs=70.86
2026-04-07 11:54:37.513 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:54:37.513
2026-04-07 11:54:37.515 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-04-07 11:54:37.516 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.95 | totalMs=2.95
2026-04-07 11:54:37.516 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:54:37.516
2026-04-07 11:54:37.518 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-07 11:54:37.518 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.78 | totalMs=1.78
2026-04-07 11:54:39.495 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:54:39.495
2026-04-07 11:54:39.506 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-07 11:54:39.508 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-07 11:54:39.509 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-07 11:54:39.511 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-07 11:54:39.536 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=24.44
2026-04-07 11:54:39.541 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.08
2026-04-07 11:54:39.541 | step 3 | route=IT_Ticket | empId=51415 | apiMs=46.06 | totalMs=46.06
2026-04-07 11:54:39.542 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:54:39.542
2026-04-07 11:54:39.562 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=19.23
2026-04-07 11:54:39.563 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-07 11:54:39.565 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-07 11:54:39.565 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.10 | totalMs=23.10
2026-04-07 11:54:56.484 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:54:56.484
2026-04-07 11:54:56.571 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=86.92
2026-04-07 11:54:56.575 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=90.96 | totalMs=90.96
2026-04-07 11:54:58.384 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:54:58.384
2026-04-07 11:54:58.404 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.45
2026-04-07 11:54:58.406 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=22.24 | totalMs=22.24
2026-04-07 11:55:17.583 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:55:17.583
2026-04-07 11:55:17.626 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=42.59
2026-04-07 11:55:17.630 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=46.32 | totalMs=46.32
2026-04-07 11:55:17.633 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:55:17.633
2026-04-07 11:55:17.777 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=142.03
2026-04-07 11:55:17.815 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=182.43 | totalMs=182.43
2026-04-07 11:55:17.815 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:55:17.815
2026-04-07 11:55:17.858 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=41.73
2026-04-07 11:55:17.858 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=42.64 | totalMs=42.64
2026-04-07 11:55:17.859 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:55:17.859
2026-04-07 11:55:17.887 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.7
2026-04-07 11:55:17.887 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.47 | totalMs=28.47
2026-04-07 11:55:20.689 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:55:20.689
2026-04-07 11:55:20.706 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.27
2026-04-07 11:55:20.707 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-07 11:55:20.709 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-07 11:55:20.718 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.71
2026-04-07 11:55:20.719 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-07 11:55:20.731 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=11.93
2026-04-07 11:55:20.732 | step 3 | route=IT_Ticket | empId=51415 | apiMs=42.24 | totalMs=42.24
2026-04-07 11:55:20.732 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:55:20.732
2026-04-07 11:55:20.734 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-07 11:55:20.735 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-07 11:55:20.737 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-07 11:55:20.737 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.84 | totalMs=4.84
2026-04-07 11:55:27.385 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:55:27.385
2026-04-07 11:55:27.533 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=147.02
2026-04-07 11:55:27.536 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=150.85 | totalMs=150.85
2026-04-07 11:55:28.558 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:55:28.558
2026-04-07 11:55:34.042 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:55:34.042
2026-04-07 11:55:34.096 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=51.1
2026-04-07 11:55:34.102 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.6
2026-04-07 11:55:34.107 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.6
2026-04-07 11:55:34.108 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=66.53 | totalMs=66.53
2026-04-07 11:55:34.110 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51415, 16, Payslip_New_Final_Data_Proc, 1, 8, 51415, 2026-04-07).
2026-04-07 11:55:34.345 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:55:34.345
2026-04-07 11:55:34.380 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.7
2026-04-07 11:55:34.380 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.70 | totalMs=35.70
2026-04-07 11:55:34.904 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:55:34.904
2026-04-07 11:56:20.721 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:56:20.721
2026-04-07 11:56:20.778 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.89
2026-04-07 11:56:20.781 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.63 | totalMs=59.63
2026-04-07 11:56:23.679 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:56:23.679
2026-04-07 11:56:23.691 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-04-07 11:56:23.694 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.44 | totalMs=14.44
2026-04-07 11:56:31.051 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:56:31.051
2026-04-07 11:56:31.066 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.17
2026-04-07 11:56:31.070 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.29 | totalMs=19.29
2026-04-07 11:56:31.073 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:56:31.073
2026-04-07 11:56:31.079 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.06
2026-04-07 11:56:31.081 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.51 | totalMs=7.51
2026-04-07 11:56:31.081 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:56:31.081
2026-04-07 11:56:31.083 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-07 11:56:31.084 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.49 | totalMs=2.49
2026-04-07 11:56:31.084 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:56:31.084
2026-04-07 11:56:31.086 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-07 11:56:31.086 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.68 | totalMs=1.68
2026-04-07 11:56:34.024 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:56:34.024
2026-04-07 11:56:34.034 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-04-07 11:56:34.035 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-07 11:56:34.036 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-07 11:56:34.037 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-07 11:56:34.039 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-07 11:56:34.042 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.16
2026-04-07 11:56:34.043 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.11 | totalMs=19.11
2026-04-07 11:56:34.043 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:56:34.043
2026-04-07 11:56:34.045 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 11:56:34.046 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-07 11:56:34.047 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-07 11:56:34.048 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.33 | totalMs=4.33
2026-04-07 11:56:39.096 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:56:39.096
2026-04-07 11:56:39.151 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.76
2026-04-07 11:56:39.155 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.84 | totalMs=58.84
2026-04-07 11:56:41.181 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:56:41.181
2026-04-07 11:56:41.192 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-04-07 11:56:41.195 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.85 | totalMs=14.85
2026-04-07 11:56:49.151 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:56:49.151
2026-04-07 11:56:49.161 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-04-07 11:56:49.165 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.63 | totalMs=13.63
2026-04-07 11:56:49.167 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:56:49.167
2026-04-07 11:56:49.192 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=21.96
2026-04-07 11:56:49.217 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=49.37 | totalMs=49.37
2026-04-07 11:56:49.217 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:56:49.217
2026-04-07 11:56:49.219 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-07 11:56:49.220 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.58 | totalMs=2.58
2026-04-07 11:56:49.220 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:56:49.220
2026-04-07 11:56:49.222 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-07 11:56:49.222 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.77 | totalMs=1.77
2026-04-07 11:56:51.983 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:56:51.983
2026-04-07 11:56:51.995 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-04-07 11:56:51.997 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-07 11:56:51.998 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-07 11:56:52.000 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-07 11:56:52.001 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-07 11:56:52.006 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=4.49
2026-04-07 11:56:52.006 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.96 | totalMs=22.96
2026-04-07 11:56:52.007 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:56:52.007
2026-04-07 11:56:52.009 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.64
2026-04-07 11:56:52.011 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.06
2026-04-07 11:56:52.013 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-07 11:56:52.013 | step 3 | route=IT_Ticket | empId=51415 | apiMs=6.20 | totalMs=6.20
2026-04-07 11:57:19.816 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:57:19.816
2026-04-07 11:57:19.871 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.78
2026-04-07 11:57:19.875 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.63 | totalMs=58.63
2026-04-07 11:57:21.903 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:57:21.903
2026-04-07 11:57:21.915 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-04-07 11:57:21.918 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.04 | totalMs=15.04
2026-04-07 11:57:35.123 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:57:35.123
2026-04-07 11:57:35.133 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-07 11:57:35.137 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.40 | totalMs=13.40
2026-04-07 11:57:35.139 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:57:35.139
2026-04-07 11:57:35.145 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.6
2026-04-07 11:57:35.146 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=6.97 | totalMs=6.97
2026-04-07 11:57:35.147 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:57:35.147
2026-04-07 11:57:35.149 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-04-07 11:57:35.149 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.31 | totalMs=2.31
2026-04-07 11:57:35.150 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:57:35.150
2026-04-07 11:57:35.151 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-07 11:57:35.151 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.61 | totalMs=1.61
2026-04-07 11:57:37.849 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:57:37.849
2026-04-07 11:57:37.863 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.83
2026-04-07 11:57:37.865 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-07 11:57:37.866 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-07 11:57:37.868 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 11:57:37.869 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-07 11:57:37.874 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=4.77
2026-04-07 11:57:37.875 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.51 | totalMs=25.51
2026-04-07 11:57:37.875 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:57:37.875
2026-04-07 11:57:37.877 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-07 11:57:37.878 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-07 11:57:37.880 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 11:57:37.880 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.73 | totalMs=4.73
2026-04-07 11:57:47.762 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:57:47.762
2026-04-07 11:57:47.807 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=44.66
2026-04-07 11:57:47.810 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=48.42 | totalMs=48.42
2026-04-07 11:57:49.647 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:57:49.647
2026-04-07 11:57:49.660 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-07 11:57:49.662 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.82 | totalMs=15.82
2026-04-07 11:58:00.084 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:58:00.084
2026-04-07 11:58:00.095 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-07 11:58:00.095 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.33 | totalMs=11.33
2026-04-07 11:58:00.096 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:58:00.096
2026-04-07 11:58:00.099 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.04
2026-04-07 11:58:00.101 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.11 | totalMs=5.11
2026-04-07 11:58:00.101 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:58:00.101
2026-04-07 11:58:00.103 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-07 11:58:00.103 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.39 | totalMs=2.39
2026-04-07 11:58:00.104 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:58:00.104
2026-04-07 11:58:00.105 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-07 11:58:00.106 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.84 | totalMs=1.84
2026-04-07 11:58:03.124 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:58:03.124
2026-04-07 11:58:03.135 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-04-07 11:58:03.137 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-07 11:58:03.138 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-07 11:58:03.139 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-07 11:58:03.141 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-04-07 11:58:03.146 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=4.63
2026-04-07 11:58:03.146 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.42 | totalMs=22.42
2026-04-07 11:58:03.147 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:58:03.147
2026-04-07 11:58:03.149 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.23
2026-04-07 11:58:03.158 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.59
2026-04-07 11:58:03.167 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-04-07 11:58:03.167 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.45 | totalMs=20.45
2026-04-07 11:58:12.465 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:58:12.465
2026-04-07 11:58:12.557 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=91.61
2026-04-07 11:58:12.558 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=92.81 | totalMs=92.81
2026-04-07 11:58:17.197 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:58:17.197
2026-04-07 11:58:17.241 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=43.53
2026-04-07 11:58:17.242 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=44.56 | totalMs=44.56
2026-04-07 11:58:25.895 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:58:25.895
2026-04-07 11:58:25.906 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-07 11:58:25.909 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.66 | totalMs=13.66
2026-04-07 11:58:25.912 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:58:25.912
2026-04-07 11:58:25.918 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.01
2026-04-07 11:58:25.919 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.29 | totalMs=7.29
2026-04-07 11:58:25.920 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:58:25.920
2026-04-07 11:58:25.922 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-07 11:58:25.922 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.56 | totalMs=2.56
2026-04-07 11:58:25.923 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:58:25.923
2026-04-07 11:58:25.924 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-07 11:58:25.925 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.00 | totalMs=2.00
2026-04-07 11:58:31.416 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:58:31.416
2026-04-07 11:58:31.430 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.93
2026-04-07 11:58:31.435 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=4.14
2026-04-07 11:58:31.436 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.65
2026-04-07 11:58:31.437 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.64
2026-04-07 11:58:31.438 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.71
2026-04-07 11:58:31.444 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.96
2026-04-07 11:58:31.445 | step 3 | route=IT_Ticket | empId=51415 | apiMs=28.90 | totalMs=28.90
2026-04-07 11:58:31.445 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:58:31.445
2026-04-07 11:58:31.447 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.86
2026-04-07 11:58:31.449 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-07 11:58:31.450 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.59
2026-04-07 11:58:31.450 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.75 | totalMs=4.75
2026-04-07 11:58:51.978 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:58:51.978
2026-04-07 11:58:52.164 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=185.28
2026-04-07 11:58:52.165 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=186.53 | totalMs=186.53
2026-04-07 11:58:55.236 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:58:55.236
2026-04-07 11:58:55.247 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-04-07 11:58:55.248 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.11 | totalMs=12.11
2026-04-07 11:59:02.183 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:59:02.183
2026-04-07 11:59:02.193 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-04-07 11:59:02.196 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.41 | totalMs=13.41
2026-04-07 11:59:02.199 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:59:02.199
2026-04-07 11:59:02.205 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.19
2026-04-07 11:59:02.207 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.65 | totalMs=7.65
2026-04-07 11:59:02.207 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:59:02.207
2026-04-07 11:59:02.209 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-07 11:59:02.209 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.45 | totalMs=2.45
2026-04-07 11:59:02.210 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:59:02.210
2026-04-07 11:59:02.211 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-07 11:59:02.212 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.72 | totalMs=1.72
2026-04-07 11:59:03.955 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:59:03.955
2026-04-07 11:59:03.965 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-07 11:59:03.967 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-07 11:59:03.968 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 11:59:03.970 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 11:59:03.971 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-07 11:59:03.977 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=4.98
2026-04-07 11:59:03.977 | step 3 | route=IT_Ticket | empId=43200 | apiMs=22.49 | totalMs=22.49
2026-04-07 11:59:03.978 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:59:03.978
2026-04-07 11:59:03.979 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-07 11:59:03.981 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 11:59:03.982 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-07 11:59:03.983 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.99 | totalMs=4.99
2026-04-07 11:59:04.500 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:59:04.500
2026-04-07 11:59:04.510 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-07 11:59:04.512 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-07 11:59:04.513 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 11:59:04.515 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-07 11:59:04.516 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-07 11:59:04.518 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.91
2026-04-07 11:59:04.519 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.74 | totalMs=18.74
2026-04-07 11:59:04.519 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:59:04.519
2026-04-07 11:59:04.521 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-07 11:59:04.522 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 11:59:04.524 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-07 11:59:04.524 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.63 | totalMs=4.63
2026-04-07 11:59:16.788 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:59:16.788
2026-04-07 11:59:16.843 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.68
2026-04-07 11:59:16.847 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.53 | totalMs=58.53
2026-04-07 11:59:21.663 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=11:59:21.663
2026-04-07 11:59:21.845 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=181.22
2026-04-07 11:59:21.845 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=182.28 | totalMs=182.28
2026-04-07 11:59:22.814 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:59:22.814
2026-04-07 11:59:22.849 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=34.61
2026-04-07 11:59:22.850 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=35.68 | totalMs=35.68
2026-04-07 11:59:23.294 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=11:59:23.294
2026-04-07 11:59:23.304 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-04-07 11:59:23.304 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=10.34 | totalMs=10.34
2026-04-07 11:59:31.470 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:59:31.470
2026-04-07 11:59:31.495 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=24.74
2026-04-07 11:59:31.498 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.55 | totalMs=28.55
2026-04-07 11:59:31.501 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:59:31.501
2026-04-07 11:59:31.506 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.34
2026-04-07 11:59:31.522 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=20.81 | totalMs=20.81
2026-04-07 11:59:31.522 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:59:31.522
2026-04-07 11:59:31.534 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.06
2026-04-07 11:59:31.534 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.86 | totalMs=11.86
2026-04-07 11:59:31.535 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:59:31.535
2026-04-07 11:59:31.546 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.48
2026-04-07 11:59:31.546 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.20 | totalMs=11.20
2026-04-07 11:59:34.333 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:59:34.333
2026-04-07 11:59:34.351 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.5
2026-04-07 11:59:34.362 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-04-07 11:59:34.366 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-07 11:59:34.379 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-07 11:59:34.394 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=14.18
2026-04-07 11:59:34.410 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=15.57
2026-04-07 11:59:34.410 | step 3 | route=IT_Ticket | empId=51415 | apiMs=76.80 | totalMs=76.80
2026-04-07 11:59:34.411 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:59:34.411
2026-04-07 11:59:34.426 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=15.14
2026-04-07 11:59:34.439 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=12.07
2026-04-07 11:59:34.449 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=10.28
2026-04-07 11:59:34.450 | step 3 | route=IT_Ticket | empId=51415 | apiMs=38.93 | totalMs=38.93
2026-04-07 11:59:44.420 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:59:44.420
2026-04-07 11:59:44.485 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=64.41
2026-04-07 11:59:44.489 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=68.49 | totalMs=68.49
2026-04-07 11:59:44.877 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:44.877
2026-04-07 11:59:54.777 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:59:54.777
2026-04-07 11:59:54.802 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=24.51
2026-04-07 11:59:54.806 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-04-07 11:59:54.819 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2.02
2026-04-07 11:59:54.823 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-04-07 11:59:54.838 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.33
2026-04-07 11:59:54.840 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.29
2026-04-07 11:59:54.844 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.2
2026-04-07 11:59:54.847 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.59
2026-04-07 11:59:54.849 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=71.78 | totalMs=71.78
2026-04-07 11:59:54.858 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51415, 16, Payslip_New_Final_Data_Proc, 1, 8, 51415, 2026-04-07).
2026-04-07 11:59:55.087 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:59:55.087
2026-04-07 11:59:55.121 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=32.85
2026-04-07 11:59:55.121 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.75 | totalMs=33.75
2026-04-07 11:59:55.506 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:55.506
2026-04-07 11:59:59.303 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:59:59.303
2026-04-07 11:59:59.313 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-04-07 11:59:59.314 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=10.26 | totalMs=10.26
2026-04-07 11:59:59.314 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:59:59.314
2026-04-07 11:59:59.332 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=17.9
2026-04-07 11:59:59.335 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=20.37 | totalMs=20.37
2026-04-07 11:59:59.335 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:59:59.335
2026-04-07 11:59:59.336 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-07 11:59:59.337 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.69 | totalMs=1.69
2026-04-07 11:59:59.337 | step 1 | route=IT_TicketPost | empId=43200 | query called at=11:59:59.337
2026-04-07 11:59:59.338 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-07 11:59:59.339 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.52 | totalMs=1.52
2026-04-07 12:00:01.325 | step 1 | route=IT_Ticket | empId=43200 | query called at=12:00:01.325
2026-04-07 12:00:01.335 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-04-07 12:00:01.336 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-07 12:00:01.337 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-07 12:00:01.339 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-07 12:00:01.340 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-04-07 12:00:01.341 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.17
2026-04-07 12:00:01.342 | step 3 | route=IT_Ticket | empId=43200 | apiMs=17.15 | totalMs=17.15
2026-04-07 12:00:01.342 | step 1 | route=IT_Ticket | empId=43200 | query called at=12:00:01.342
2026-04-07 12:00:01.343 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-07 12:00:01.344 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-07 12:00:01.345 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-07 12:00:01.346 | step 3 | route=IT_Ticket | empId=43200 | apiMs=3.54 | totalMs=3.54
2026-04-07 12:07:15.781 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:07:15.781
2026-04-07 12:07:15.807 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=25.63
2026-04-07 12:07:15.808 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 12:07:15.810 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-07 12:07:15.811 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-07 12:07:15.826 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=14.46
2026-04-07 12:07:15.829 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=3.53
2026-04-07 12:07:15.830 | step 3 | route=IT_Ticket | empId=46985 | apiMs=49.20 | totalMs=49.20
2026-04-07 12:07:15.830 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:07:15.830
2026-04-07 12:07:15.843 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=12.01
2026-04-07 12:07:15.844 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-07 12:07:15.845 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-07 12:07:15.845 | step 3 | route=IT_Ticket | empId=46985 | apiMs=14.84 | totalMs=14.84
2026-04-07 12:07:48.630 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=12:07:48.630
2026-04-07 12:07:48.894 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=263.25
2026-04-07 12:07:48.897 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=267.29 | totalMs=267.29
2026-04-07 12:07:50.354 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:07:50.354
2026-04-07 12:07:50.420 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=65.48
2026-04-07 12:07:50.423 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=69.26 | totalMs=69.26
2026-04-07 12:07:52.159 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=12:07:52.159
2026-04-07 12:07:52.180 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=20.75
2026-04-07 12:07:52.184 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=24.71 | totalMs=24.71
2026-04-07 12:08:00.928 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:08:00.928
2026-04-07 12:08:00.980 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=50.93
2026-04-07 12:08:00.983 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=54.75 | totalMs=54.75
2026-04-07 12:08:12.770 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:08:12.770
2026-04-07 12:08:12.782 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.54
2026-04-07 12:08:12.787 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-07 12:08:12.792 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.98
2026-04-07 12:08:12.797 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.33
2026-04-07 12:08:12.799 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-07 12:08:12.807 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=7.7
2026-04-07 12:08:12.807 | step 3 | route=IT_Ticket | empId=51415 | apiMs=36.91 | totalMs=36.91
2026-04-07 12:08:12.808 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:08:12.808
2026-04-07 12:08:12.814 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=6.36
2026-04-07 12:08:12.825 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=10.2
2026-04-07 12:08:12.827 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-07 12:08:12.827 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.61 | totalMs=19.61
2026-04-07 12:08:19.314 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:08:19.314
2026-04-07 12:08:19.368 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.35
2026-04-07 12:08:19.369 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.36 | totalMs=55.36
2026-04-07 12:08:21.513 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:08:21.513
2026-04-07 12:08:21.525 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.06
2026-04-07 12:08:21.529 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.07 | totalMs=16.07
2026-04-07 12:09:04.024 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:09:04.024
2026-04-07 12:09:04.036 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-07 12:09:04.039 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.45 | totalMs=14.45
2026-04-07 12:09:04.042 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:09:04.042
2026-04-07 12:09:04.056 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.39
2026-04-07 12:09:04.058 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.11 | totalMs=16.11
2026-04-07 12:09:04.058 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:09:04.058
2026-04-07 12:09:04.088 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.98
2026-04-07 12:09:04.088 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=30.03 | totalMs=30.03
2026-04-07 12:09:04.089 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:09:04.089
2026-04-07 12:09:04.090 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-07 12:09:04.091 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.55 | totalMs=1.55
2026-04-07 12:09:06.053 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:09:06.053
2026-04-07 12:09:06.064 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-07 12:09:06.065 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-07 12:09:06.067 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-07 12:09:06.069 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 12:09:06.070 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-07 12:09:06.076 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.61
2026-04-07 12:09:06.076 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.52 | totalMs=23.52
2026-04-07 12:09:06.077 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:09:06.077
2026-04-07 12:09:06.079 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-07 12:09:06.080 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-07 12:09:06.082 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-07 12:09:06.082 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.89 | totalMs=4.89
2026-04-07 12:09:08.483 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:09:08.483
2026-04-07 12:09:08.542 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=58.68
2026-04-07 12:09:08.543 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=59.75 | totalMs=59.75
2026-04-07 12:09:09.127 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:09.127
2026-04-07 12:09:14.766 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:09:14.766
2026-04-07 12:09:14.791 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=24.56
2026-04-07 12:09:14.793 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=27.00 | totalMs=27.00
2026-04-07 12:09:14.793 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:09:14.793
2026-04-07 12:09:14.796 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-07 12:09:14.797 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-07 12:09:14.798 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-07 12:09:14.799 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.47 | totalMs=5.47
2026-04-07 12:09:17.466 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:09:17.466
2026-04-07 12:09:17.508 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=41.85
2026-04-07 12:09:17.511 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=45.30 | totalMs=45.30
2026-04-07 12:09:18.474 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:18.474
2026-04-07 12:10:37.400 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:10:37.400
2026-04-07 12:10:37.411 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-07 12:10:37.415 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.30 | totalMs=14.30
2026-04-07 12:10:37.418 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:10:37.418
2026-04-07 12:10:37.456 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=35.44
2026-04-07 12:10:37.462 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=44.65 | totalMs=44.65
2026-04-07 12:10:37.463 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:10:37.463
2026-04-07 12:10:37.465 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-07 12:10:37.465 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.48 | totalMs=2.48
2026-04-07 12:10:37.466 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:10:37.466
2026-04-07 12:10:37.467 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-07 12:10:37.467 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.65 | totalMs=1.65
2026-04-07 12:10:37.694 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:10:37.694
2026-04-07 12:10:37.704 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-04-07 12:10:37.706 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-07 12:10:37.707 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-07 12:10:37.709 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 12:10:37.710 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-07 12:10:37.717 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=6.07
2026-04-07 12:10:37.717 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.90 | totalMs=22.90
2026-04-07 12:10:37.717 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:10:37.717
2026-04-07 12:10:37.719 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-07 12:10:37.720 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-07 12:10:37.722 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 12:10:37.722 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.66 | totalMs=4.66
2026-04-07 12:12:32.244 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:12:32.244
2026-04-07 12:12:32.278 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=33.06
2026-04-07 12:12:32.278 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=34.44 | totalMs=34.44
2026-04-07 12:12:36.438 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:12:36.438
2026-04-07 12:12:36.455 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.51
2026-04-07 12:12:36.459 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.80 | totalMs=20.80
2026-04-07 12:12:44.008 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:12:44.008
2026-04-07 12:12:44.018 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-07 12:12:44.019 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.43 | totalMs=11.43
2026-04-07 12:12:44.020 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:12:44.020
2026-04-07 12:12:44.030 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=10.45
2026-04-07 12:12:44.032 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.81 | totalMs=12.81
2026-04-07 12:12:44.033 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:12:44.033
2026-04-07 12:12:44.035 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-07 12:12:44.035 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.59 | totalMs=2.59
2026-04-07 12:12:44.036 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:12:44.036
2026-04-07 12:12:44.037 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-07 12:12:44.038 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.81 | totalMs=1.81
2026-04-07 12:12:46.051 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:12:46.051
2026-04-07 12:12:46.062 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-07 12:12:46.064 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-07 12:12:46.065 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-07 12:12:46.066 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-07 12:12:46.068 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-07 12:12:46.072 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.94
2026-04-07 12:12:46.073 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.81 | totalMs=21.81
2026-04-07 12:12:46.074 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:12:46.074
2026-04-07 12:12:46.075 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 12:12:46.077 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-07 12:12:46.078 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-07 12:12:46.078 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.60 | totalMs=4.60
2026-04-07 12:12:59.465 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:12:59.465
2026-04-07 12:12:59.498 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.89
2026-04-07 12:12:59.501 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=35.90 | totalMs=35.90
2026-04-07 12:13:01.236 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:13:01.236
2026-04-07 12:13:01.246 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-07 12:13:01.247 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.28 | totalMs=11.28
2026-04-07 12:13:04.789 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:13:04.789
2026-04-07 12:13:04.799 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-04-07 12:13:04.804 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-07 12:13:04.808 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-07 12:13:04.811 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-07 12:13:04.813 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-07 12:13:04.819 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.54
2026-04-07 12:13:04.819 | step 3 | route=IT_Ticket | empId=57006 | apiMs=30.49 | totalMs=30.49
2026-04-07 12:13:04.820 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:13:04.820
2026-04-07 12:13:04.821 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-07 12:13:04.823 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 12:13:04.824 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-07 12:13:04.824 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.41 | totalMs=4.41
2026-04-07 12:13:07.972 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:07.972
2026-04-07 12:13:07.989 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.63
2026-04-07 12:13:07.989 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.69 | totalMs=16.69
2026-04-07 12:13:07.990 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:07.990
2026-04-07 12:13:08.018 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=27.63
2026-04-07 12:13:08.030 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=40.56 | totalMs=40.56
2026-04-07 12:13:08.031 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:08.031
2026-04-07 12:13:08.039 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.31
2026-04-07 12:13:08.040 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.17 | totalMs=9.17
2026-04-07 12:13:08.040 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:08.040
2026-04-07 12:13:08.048 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.2
2026-04-07 12:13:08.048 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.90 | totalMs=7.90
2026-04-07 12:13:10.396 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:13:10.396
2026-04-07 12:13:10.406 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-07 12:13:10.408 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-07 12:13:10.410 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-07 12:13:10.411 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-07 12:13:10.413 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-07 12:13:10.415 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.62
2026-04-07 12:13:10.415 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.61 | totalMs=19.61
2026-04-07 12:13:10.416 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:13:10.416
2026-04-07 12:13:10.418 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-07 12:13:10.419 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-07 12:13:10.421 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-07 12:13:10.421 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.96 | totalMs=4.96
2026-04-07 12:13:18.305 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=12:13:18.305
2026-04-07 12:13:18.506 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=200.44
2026-04-07 12:13:18.506 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=201.62 | totalMs=201.62
2026-04-07 12:13:19.939 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=12:13:19.939
2026-04-07 12:13:19.958 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=18.47
2026-04-07 12:13:19.962 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=22.54 | totalMs=22.54
2026-04-07 12:13:26.934 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:13:26.934
2026-04-07 12:13:26.984 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=49.29
2026-04-07 12:13:26.988 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=53.31 | totalMs=53.31
2026-04-07 12:13:28.703 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:13:28.703
2026-04-07 12:13:28.718 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.88
2026-04-07 12:13:28.721 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.75 | totalMs=17.75
2026-04-07 12:13:35.119 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:35.119
2026-04-07 12:13:35.132 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.36
2026-04-07 12:13:35.133 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.40 | totalMs=13.40
2026-04-07 12:13:35.133 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:35.133
2026-04-07 12:13:35.151 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=17.34
2026-04-07 12:13:35.156 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.93 | totalMs=22.93
2026-04-07 12:13:35.157 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:35.157
2026-04-07 12:13:35.159 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-07 12:13:35.159 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.55 | totalMs=2.55
2026-04-07 12:13:35.160 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:35.160
2026-04-07 12:13:35.162 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-04-07 12:13:35.162 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.55 | totalMs=2.55
2026-04-07 12:13:38.272 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:13:38.272
2026-04-07 12:13:38.283 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-07 12:13:38.288 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-07 12:13:38.292 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 12:13:38.296 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 12:13:38.298 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-07 12:13:38.300 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.93
2026-04-07 12:13:38.301 | step 3 | route=IT_Ticket | empId=51415 | apiMs=28.19 | totalMs=28.19
2026-04-07 12:13:38.301 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:13:38.301
2026-04-07 12:13:38.303 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-07 12:13:38.305 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-07 12:13:38.306 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 12:13:38.306 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.93 | totalMs=4.93
2026-04-07 12:13:48.029 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:13:48.029
2026-04-07 12:13:48.159 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=130.01
2026-04-07 12:13:48.162 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=133.68 | totalMs=133.68
2026-04-07 12:13:52.037 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:13:52.037
2026-04-07 12:13:52.073 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=35.58
2026-04-07 12:13:52.077 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=39.67 | totalMs=39.67
2026-04-07 12:13:59.508 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:59.508
2026-04-07 12:13:59.521 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.82
2026-04-07 12:13:59.525 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.91 | totalMs=16.91
2026-04-07 12:13:59.528 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:59.528
2026-04-07 12:13:59.542 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.19
2026-04-07 12:13:59.554 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=26.53 | totalMs=26.53
2026-04-07 12:13:59.555 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:59.555
2026-04-07 12:13:59.563 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.82
2026-04-07 12:13:59.563 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.70 | totalMs=8.70
2026-04-07 12:13:59.564 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:13:59.564
2026-04-07 12:13:59.571 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.84
2026-04-07 12:13:59.571 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.54 | totalMs=7.54
2026-04-07 12:14:02.306 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:14:02.306
2026-04-07 12:14:02.326 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=19.95
2026-04-07 12:14:02.336 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-04-07 12:14:02.353 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.25
2026-04-07 12:14:02.370 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.38
2026-04-07 12:14:02.388 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=17.34
2026-04-07 12:14:02.409 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=20.53
2026-04-07 12:14:02.409 | step 3 | route=IT_Ticket | empId=51415 | apiMs=102.96 | totalMs=102.96
2026-04-07 12:14:02.409 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:14:02.409
2026-04-07 12:14:02.426 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=16.3
2026-04-07 12:14:02.444 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=17.25
2026-04-07 12:14:02.461 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=16.61
2026-04-07 12:14:02.461 | step 3 | route=IT_Ticket | empId=51415 | apiMs=51.55 | totalMs=51.55
2026-04-07 12:14:13.583 | step 1 | route=IT_TicketPost | empId=57006 | query called at=12:14:13.583
2026-04-07 12:14:13.596 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=12.35
2026-04-07 12:14:13.599 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=16.29 | totalMs=16.29
2026-04-07 12:14:13.602 | step 1 | route=IT_TicketPost | empId=57006 | query called at=12:14:13.602
2026-04-07 12:14:13.617 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=12.38
2026-04-07 12:14:13.620 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=18.20 | totalMs=18.20
2026-04-07 12:14:13.621 | step 1 | route=IT_TicketPost | empId=57006 | query called at=12:14:13.621
2026-04-07 12:14:13.629 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.6
2026-04-07 12:14:13.629 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=8.47 | totalMs=8.47
2026-04-07 12:14:13.630 | step 1 | route=IT_TicketPost | empId=57006 | query called at=12:14:13.630
2026-04-07 12:14:13.637 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.3
2026-04-07 12:14:13.638 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=8.01 | totalMs=8.01
2026-04-07 12:14:15.790 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:14:15.790
2026-04-07 12:14:15.851 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=58.07
2026-04-07 12:14:15.854 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=64.45 | totalMs=64.45
2026-04-07 12:14:16.477 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:14:16.477
2026-04-07 12:14:16.491 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=13.49
2026-04-07 12:14:16.493 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-07 12:14:16.495 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-07 12:14:16.496 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-07 12:14:16.497 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-04-07 12:14:16.499 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=1.76
2026-04-07 12:14:16.500 | step 3 | route=IT_Ticket | empId=57006 | apiMs=22.55 | totalMs=22.55
2026-04-07 12:14:16.500 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:14:16.500
2026-04-07 12:14:16.502 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-07 12:14:16.503 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-07 12:14:16.505 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-07 12:14:16.505 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.53 | totalMs=4.53
2026-04-07 12:14:17.684 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:14:17.684
2026-04-07 12:14:17.702 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.51
2026-04-07 12:14:17.705 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.74 | totalMs=20.74
2026-04-07 12:14:25.331 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:14:25.331
2026-04-07 12:14:25.341 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-04-07 12:14:25.345 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.64 | totalMs=13.64
2026-04-07 12:14:25.348 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:14:25.348
2026-04-07 12:14:25.398 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=47.43
2026-04-07 12:14:25.410 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=62.35 | totalMs=62.35
2026-04-07 12:14:25.411 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:14:25.411
2026-04-07 12:14:25.412 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-07 12:14:25.413 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.05 | totalMs=2.05
2026-04-07 12:14:25.413 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:14:25.413
2026-04-07 12:14:25.414 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-07 12:14:25.415 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.63 | totalMs=1.63
2026-04-07 12:14:27.964 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:14:27.964
2026-04-07 12:14:27.975 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-07 12:14:27.979 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-07 12:14:27.983 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 12:14:27.985 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-07 12:14:27.986 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-07 12:14:27.988 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.01
2026-04-07 12:14:27.989 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.13 | totalMs=25.13
2026-04-07 12:14:27.989 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:14:27.989
2026-04-07 12:14:27.991 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-07 12:14:27.992 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-07 12:14:27.993 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 12:14:27.994 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.52 | totalMs=4.52
2026-04-07 12:14:40.367 | step 1 | route=IT_Ticket | empId=45170 | query called at=12:14:40.367
2026-04-07 12:14:40.382 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=14.97
2026-04-07 12:14:40.391 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-04-07 12:14:40.399 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-07 12:14:40.408 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-07 12:14:40.417 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=8.16
2026-04-07 12:14:40.426 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=9.21
2026-04-07 12:14:40.427 | step 3 | route=IT_Ticket | empId=45170 | apiMs=59.90 | totalMs=59.90
2026-04-07 12:14:40.427 | step 1 | route=IT_Ticket | empId=45170 | query called at=12:14:40.427
2026-04-07 12:14:40.435 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=7.05
2026-04-07 12:14:40.443 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-07 12:14:40.452 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-07 12:14:40.452 | step 3 | route=IT_Ticket | empId=45170 | apiMs=24.89 | totalMs=24.89
2026-04-07 12:14:41.850 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:14:41.850
2026-04-07 12:14:41.901 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=47.44
2026-04-07 12:14:41.904 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=54.50 | totalMs=54.50
2026-04-07 12:14:45.076 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:14:45.076
2026-04-07 12:14:45.095 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=18.16
2026-04-07 12:14:45.096 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.50 | totalMs=19.50
2026-04-07 12:14:52.291 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:14:52.291
2026-04-07 12:14:52.303 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-04-07 12:14:52.303 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.58 | totalMs=11.58
2026-04-07 12:14:52.303 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:14:52.303
2026-04-07 12:14:52.307 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.12
2026-04-07 12:14:52.309 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.65 | totalMs=5.65
2026-04-07 12:14:52.309 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:14:52.309
2026-04-07 12:14:52.312 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-04-07 12:14:52.312 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.44 | totalMs=2.44
2026-04-07 12:14:52.312 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:14:52.312
2026-04-07 12:14:52.314 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-07 12:14:52.314 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.61 | totalMs=1.61
2026-04-07 12:14:54.898 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:14:54.898
2026-04-07 12:14:54.908 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-04-07 12:14:54.910 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 12:14:54.911 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-07 12:14:54.912 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-07 12:14:54.914 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-07 12:14:54.915 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.45
2026-04-07 12:14:54.916 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.75 | totalMs=17.75
2026-04-07 12:14:54.916 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:14:54.916
2026-04-07 12:14:54.918 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-07 12:14:54.919 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-07 12:14:54.920 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 12:14:54.921 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.32 | totalMs=4.32
2026-04-07 12:15:07.431 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:15:07.431
2026-04-07 12:15:07.493 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=60.83
2026-04-07 12:15:07.496 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=65.05 | totalMs=65.05
2026-04-07 12:15:21.230 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:15:21.230
2026-04-07 12:15:21.246 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.21
2026-04-07 12:15:21.249 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.25 | totalMs=19.25
2026-04-07 12:15:28.909 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:28.909
2026-04-07 12:15:28.922 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-04-07 12:15:28.925 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.58 | totalMs=15.58
2026-04-07 12:15:28.928 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:28.928
2026-04-07 12:15:28.934 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.57
2026-04-07 12:15:28.935 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.02 | totalMs=7.02
2026-04-07 12:15:28.935 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:28.935
2026-04-07 12:15:28.937 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-07 12:15:28.937 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.01 | totalMs=2.01
2026-04-07 12:15:28.938 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:28.938
2026-04-07 12:15:28.939 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-07 12:15:28.939 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.43 | totalMs=1.43
2026-04-07 12:15:29.554 | step 1 | route=Ticket_Entry_SPOC_Module | empId=45170 | query called at=12:15:29.554
2026-04-07 12:15:29.699 | step 2 | route=Ticket_Entry_SPOC_Module | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=144.69
2026-04-07 12:15:29.700 | step 3 | route=Ticket_Entry_SPOC_Module | empId=45170 | apiMs=146.01 | totalMs=146.01
2026-04-07 12:15:30.885 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:15:30.885
2026-04-07 12:15:30.895 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-07 12:15:30.897 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-04-07 12:15:30.899 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-07 12:15:30.900 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 12:15:30.902 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-07 12:15:30.904 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.96
2026-04-07 12:15:30.904 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.44 | totalMs=19.44
2026-04-07 12:15:30.905 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:15:30.905
2026-04-07 12:15:30.907 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-07 12:15:30.908 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 12:15:30.909 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-07 12:15:30.910 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.59 | totalMs=4.59
2026-04-07 12:15:31.627 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query called at=12:15:31.627
2026-04-07 12:15:31.639 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-04-07 12:15:31.643 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45170 | apiMs=15.88 | totalMs=15.88
2026-04-07 12:15:40.525 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:15:40.525
2026-04-07 12:15:40.561 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=35.27
2026-04-07 12:15:40.561 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=36.33 | totalMs=36.33
2026-04-07 12:15:43.598 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:15:43.598
2026-04-07 12:15:43.609 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-04-07 12:15:43.610 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.24 | totalMs=12.24
2026-04-07 12:15:51.072 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:51.072
2026-04-07 12:15:51.084 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-04-07 12:15:51.088 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.23 | totalMs=15.23
2026-04-07 12:15:51.091 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:51.091
2026-04-07 12:15:51.096 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.18
2026-04-07 12:15:51.098 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.47 | totalMs=7.47
2026-04-07 12:15:51.098 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:51.098
2026-04-07 12:15:51.100 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-07 12:15:51.100 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.83 | totalMs=1.83
2026-04-07 12:15:51.101 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:15:51.101
2026-04-07 12:15:51.102 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-04-07 12:15:51.102 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.39 | totalMs=1.39
2026-04-07 12:15:53.022 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:15:53.022
2026-04-07 12:15:53.033 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-04-07 12:15:53.040 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.34
2026-04-07 12:15:53.044 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-07 12:15:53.047 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.76
2026-04-07 12:15:53.048 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-07 12:15:53.050 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.49
2026-04-07 12:15:53.050 | step 3 | route=IT_Ticket | empId=51415 | apiMs=28.47 | totalMs=28.47
2026-04-07 12:15:53.051 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:15:53.051
2026-04-07 12:15:53.055 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=3.57
2026-04-07 12:15:53.056 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-07 12:15:53.057 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-07 12:15:53.057 | step 3 | route=IT_Ticket | empId=51415 | apiMs=6.55 | totalMs=6.55
2026-04-07 12:16:04.133 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:16:04.133
2026-04-07 12:16:04.166 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.33
2026-04-07 12:16:04.166 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=33.39 | totalMs=33.39
2026-04-07 12:16:07.011 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:16:07.011
2026-04-07 12:16:07.026 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.61
2026-04-07 12:16:07.029 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.59 | totalMs=18.59
2026-04-07 12:16:15.005 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:15.005
2026-04-07 12:16:15.016 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-04-07 12:16:15.016 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.68 | totalMs=10.68
2026-04-07 12:16:15.017 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:15.017
2026-04-07 12:16:15.019 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1.49
2026-04-07 12:16:15.024 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=6.72 | totalMs=6.72
2026-04-07 12:16:15.024 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:15.024
2026-04-07 12:16:15.025 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-07 12:16:15.026 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.71 | totalMs=1.71
2026-04-07 12:16:15.026 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:15.026
2026-04-07 12:16:15.027 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-07 12:16:15.028 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.70 | totalMs=1.70
2026-04-07 12:16:16.221 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:16:16.221
2026-04-07 12:16:16.247 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=24.61
2026-04-07 12:16:16.260 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.35
2026-04-07 12:16:16.274 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.85
2026-04-07 12:16:16.286 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.66
2026-04-07 12:16:16.300 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=13.53
2026-04-07 12:16:16.313 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=12.5
2026-04-07 12:16:16.314 | step 3 | route=IT_Ticket | empId=51415 | apiMs=92.38 | totalMs=92.38
2026-04-07 12:16:16.314 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:16:16.314
2026-04-07 12:16:16.326 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=11.06
2026-04-07 12:16:16.339 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=12.32
2026-04-07 12:16:16.352 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=13.13
2026-04-07 12:16:16.353 | step 3 | route=IT_Ticket | empId=51415 | apiMs=38.28 | totalMs=38.28
2026-04-07 12:16:25.781 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=12:16:25.781
2026-04-07 12:16:25.825 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=43.57
2026-04-07 12:16:25.826 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=44.85 | totalMs=44.85
2026-04-07 12:16:26.361 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:16:26.361
2026-04-07 12:16:28.557 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:16:28.557
2026-04-07 12:16:28.613 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.69
2026-04-07 12:16:28.614 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=56.91 | totalMs=56.91
2026-04-07 12:16:31.590 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:16:31.590
2026-04-07 12:16:31.605 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.95
2026-04-07 12:16:31.608 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.08 | totalMs=18.08
2026-04-07 12:16:42.957 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:42.957
2026-04-07 12:16:42.969 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.33
2026-04-07 12:16:42.969 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.67 | totalMs=12.67
2026-04-07 12:16:42.970 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:42.970
2026-04-07 12:16:42.974 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.57
2026-04-07 12:16:42.977 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=6.67 | totalMs=6.67
2026-04-07 12:16:42.977 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:42.977
2026-04-07 12:16:42.980 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-04-07 12:16:42.980 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.05 | totalMs=3.05
2026-04-07 12:16:42.981 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:16:42.981
2026-04-07 12:16:42.983 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-04-07 12:16:42.983 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.18 | totalMs=2.18
2026-04-07 12:16:44.013 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:16:44.013
2026-04-07 12:16:44.023 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-04-07 12:16:44.024 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-07 12:16:44.025 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-07 12:16:44.027 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-07 12:16:44.028 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-04-07 12:16:44.030 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-07 12:16:44.030 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.33 | totalMs=17.33
2026-04-07 12:16:44.031 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:16:44.031
2026-04-07 12:16:44.032 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 12:16:44.033 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-07 12:16:44.034 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-07 12:16:44.035 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.93 | totalMs=3.93
2026-04-07 12:16:54.573 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:16:54.573
2026-04-07 12:16:54.612 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=38.56
2026-04-07 12:16:54.616 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=42.82 | totalMs=42.82
2026-04-07 12:16:57.230 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:16:57.230
2026-04-07 12:16:57.241 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-04-07 12:16:57.245 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.96 | totalMs=14.96
2026-04-07 12:17:10.177 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:17:10.177
2026-04-07 12:17:10.188 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-07 12:17:10.189 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.12 | totalMs=11.12
2026-04-07 12:17:10.189 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:17:10.189
2026-04-07 12:17:10.201 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.87
2026-04-07 12:17:10.205 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.76 | totalMs=15.76
2026-04-07 12:17:10.205 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:17:10.205
2026-04-07 12:17:10.207 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-07 12:17:10.208 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.33 | totalMs=2.33
2026-04-07 12:17:10.208 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:17:10.208
2026-04-07 12:17:10.209 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-07 12:17:10.210 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.41 | totalMs=1.41
2026-04-07 12:17:11.424 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:17:11.424
2026-04-07 12:17:11.435 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-07 12:17:11.437 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-07 12:17:11.438 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-07 12:17:11.440 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 12:17:11.441 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-07 12:17:11.444 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.13
2026-04-07 12:17:11.444 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.76 | totalMs=19.76
2026-04-07 12:17:11.444 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:17:11.444
2026-04-07 12:17:11.446 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-07 12:17:11.447 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-07 12:17:11.448 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-07 12:17:11.449 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.08 | totalMs=4.08
2026-04-07 12:17:18.023 | step 1 | route=IT_TicketPost | empId=45170 | query called at=12:17:18.023
2026-04-07 12:17:18.034 | step 2 | route=IT_TicketPost | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-07 12:17:18.034 | step 3 | route=IT_TicketPost | empId=45170 | apiMs=11.05 | totalMs=11.05
2026-04-07 12:17:18.035 | step 1 | route=IT_TicketPost | empId=45170 | query called at=12:17:18.035
2026-04-07 12:17:18.038 | step 2 | route=IT_TicketPost | empId=45170 | query=IT_Ticket_Save_SPOC | queryMs=2.42
2026-04-07 12:17:18.071 | step 3 | route=IT_TicketPost | empId=45170 | apiMs=36.01 | totalMs=36.01
2026-04-07 12:17:18.071 | step 1 | route=IT_TicketPost | empId=45170 | query called at=12:17:18.071
2026-04-07 12:17:18.074 | step 2 | route=IT_TicketPost | empId=45170 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-07 12:17:18.074 | step 3 | route=IT_TicketPost | empId=45170 | apiMs=2.55 | totalMs=2.55
2026-04-07 12:17:19.158 | step 1 | route=IT_Ticket | empId=45170 | query called at=12:17:19.158
2026-04-07 12:17:19.168 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-04-07 12:17:19.170 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-07 12:17:19.171 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-07 12:17:19.172 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-07 12:17:19.174 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-07 12:17:19.176 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=1.91
2026-04-07 12:17:19.176 | step 3 | route=IT_Ticket | empId=45170 | apiMs=18.44 | totalMs=18.44
2026-04-07 12:17:19.177 | step 1 | route=IT_Ticket | empId=45170 | query called at=12:17:19.177
2026-04-07 12:17:19.179 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-07 12:17:19.180 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-07 12:17:19.182 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-07 12:17:19.182 | step 3 | route=IT_Ticket | empId=45170 | apiMs=4.78 | totalMs=4.78
2026-04-07 12:17:23.081 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:17:23.081
2026-04-07 12:17:23.139 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.78
2026-04-07 12:17:23.142 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=61.27 | totalMs=61.27
2026-04-07 12:17:26.203 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:17:26.203
2026-04-07 12:17:26.252 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=45.72
2026-04-07 12:17:26.255 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=52.21 | totalMs=52.21
2026-04-07 12:17:34.668 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:17:34.668
2026-04-07 12:17:34.682 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.06
2026-04-07 12:17:34.683 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.01 | totalMs=15.01
2026-04-07 12:17:34.683 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:17:34.683
2026-04-07 12:17:34.693 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=8.63
2026-04-07 12:17:34.694 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.71 | totalMs=10.71
2026-04-07 12:17:34.694 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:17:34.694
2026-04-07 12:17:34.700 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.81
2026-04-07 12:17:34.700 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=5.60 | totalMs=5.60
2026-04-07 12:17:34.700 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:17:34.700
2026-04-07 12:17:34.703 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.02
2026-04-07 12:17:34.703 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.82 | totalMs=2.82
2026-04-07 12:17:36.447 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:17:36.447
2026-04-07 12:17:36.460 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-04-07 12:17:36.464 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 12:17:36.466 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 12:17:36.467 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 12:17:36.469 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-07 12:17:36.471 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.74
2026-04-07 12:17:36.471 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.33 | totalMs=24.33
2026-04-07 12:17:36.472 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:17:36.472
2026-04-07 12:17:36.473 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-07 12:17:36.475 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-07 12:17:36.476 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-07 12:17:36.476 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.55 | totalMs=4.55
2026-04-07 12:17:50.214 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=12:17:50.214
2026-04-07 12:17:50.257 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=42.06
2026-04-07 12:17:50.261 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=46.55 | totalMs=46.55
2026-04-07 12:17:50.261 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=12:17:50.261
2026-04-07 12:17:50.263 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-07 12:17:50.266 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.51
2026-04-07 12:17:50.267 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-07 12:17:50.267 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=6.26 | totalMs=6.26
2026-04-07 12:17:52.546 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=12:17:52.546
2026-04-07 12:17:52.563 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=16.24
2026-04-07 12:17:52.563 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=17.24 | totalMs=17.24
2026-04-07 12:17:53.145 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:17:53.145
2026-04-07 12:18:00.479 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:18:00.479
2026-04-07 12:18:00.512 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.38
2026-04-07 12:18:00.513 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=33.37 | totalMs=33.37
2026-04-07 12:18:03.932 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:18:03.932
2026-04-07 12:18:03.944 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-04-07 12:18:03.944 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.97 | totalMs=11.97
2026-04-07 12:18:11.489 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:18:11.489
2026-04-07 12:18:11.499 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-07 12:18:11.500 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.23 | totalMs=11.23
2026-04-07 12:18:11.501 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:18:11.501
2026-04-07 12:18:11.509 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=7.8
2026-04-07 12:18:11.511 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.82 | totalMs=9.82
2026-04-07 12:18:11.511 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:18:11.511
2026-04-07 12:18:11.513 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-07 12:18:11.514 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.49 | totalMs=2.49
2026-04-07 12:18:11.514 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:18:11.514
2026-04-07 12:18:11.515 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-04-07 12:18:11.515 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.37 | totalMs=1.37
2026-04-07 12:18:14.045 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:18:14.045
2026-04-07 12:18:14.055 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-04-07 12:18:14.059 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 12:18:14.063 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-07 12:18:14.067 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-07 12:18:14.068 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-07 12:18:14.070 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.42
2026-04-07 12:18:14.070 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.23 | totalMs=25.23
2026-04-07 12:18:14.071 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:18:14.071
2026-04-07 12:18:14.072 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 12:18:14.073 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-07 12:18:14.074 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-07 12:18:14.075 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.89 | totalMs=3.89
2026-04-07 12:18:16.180 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:18:16.180
2026-04-07 12:18:16.221 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=40.6
2026-04-07 12:18:16.224 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=44.39 | totalMs=44.39
2026-04-07 12:18:16.700 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:18:16.700
2026-04-07 12:18:32.349 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:32.349
2026-04-07 12:18:32.360 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11
2026-04-07 12:18:32.383 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=20.88
2026-04-07 12:18:32.387 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.71
2026-04-07 12:18:32.390 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.5
2026-04-07 12:18:32.393 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.46
2026-04-07 12:18:32.397 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=2.27
2026-04-07 12:18:32.400 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.37
2026-04-07 12:18:32.403 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.37
2026-04-07 12:18:32.406 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.42
2026-04-07 12:18:32.409 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.36
2026-04-07 12:18:32.411 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=62.09 | totalMs=62.09
2026-04-07 12:18:32.411 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:32.411
2026-04-07 12:18:32.413 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-07 12:18:32.415 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-07 12:18:32.416 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-07 12:18:32.416 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.16 | totalMs=5.16
2026-04-07 12:18:34.357 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:34.357
2026-04-07 12:18:34.359 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-07 12:18:34.360 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-07 12:18:34.362 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-07 12:18:34.362 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.25 | totalMs=5.25
2026-04-07 12:18:35.700 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:35.700
2026-04-07 12:18:35.714 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.51
2026-04-07 12:18:35.715 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-07 12:18:35.716 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-07 12:18:35.717 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=16.84 | totalMs=16.84
2026-04-07 12:18:37.358 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:37.358
2026-04-07 12:18:37.360 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-07 12:18:37.361 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-07 12:18:37.362 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-07 12:18:37.363 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.74 | totalMs=4.74
2026-04-07 12:18:38.455 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:38.455
2026-04-07 12:18:38.457 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-07 12:18:38.458 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-07 12:18:38.460 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-07 12:18:38.460 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.45 | totalMs=5.45
2026-04-07 12:18:39.480 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:39.480
2026-04-07 12:18:39.482 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-07 12:18:39.484 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-07 12:18:39.485 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-07 12:18:39.485 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.46 | totalMs=5.46
2026-04-07 12:18:40.466 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:40.466
2026-04-07 12:18:40.468 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-07 12:18:40.470 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-07 12:18:40.471 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-07 12:18:40.471 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.30 | totalMs=5.30
2026-04-07 12:18:41.460 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:41.460
2026-04-07 12:18:41.462 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-07 12:18:41.463 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-07 12:18:41.465 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-07 12:18:41.465 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.40 | totalMs=5.40
2026-04-07 12:18:42.465 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:42.465
2026-04-07 12:18:42.468 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.07
2026-04-07 12:18:42.469 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-07 12:18:42.471 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-07 12:18:42.471 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.04 | totalMs=6.04
2026-04-07 12:18:43.480 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:43.480
2026-04-07 12:18:43.482 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-07 12:18:43.484 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-07 12:18:43.486 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-07 12:18:43.486 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.89 | totalMs=5.89
2026-04-07 12:18:44.922 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:18:44.922
2026-04-07 12:18:44.962 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=39.34
2026-04-07 12:18:44.962 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=40.36 | totalMs=40.36
2026-04-07 12:18:45.475 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:18:45.475
2026-04-07 12:18:57.280 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:57.280
2026-04-07 12:18:57.291 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.44
2026-04-07 12:18:57.299 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.46
2026-04-07 12:18:57.305 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.38
2026-04-07 12:18:57.309 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=28.50 | totalMs=28.50
2026-04-07 12:18:57.309 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:57.309
2026-04-07 12:18:57.311 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-07 12:18:57.312 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-07 12:18:57.314 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 12:18:57.314 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.65 | totalMs=4.65
2026-04-07 12:18:58.550 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:58.550
2026-04-07 12:18:58.553 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-04-07 12:18:58.554 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-07 12:18:58.556 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-07 12:18:58.557 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.74 | totalMs=6.74
2026-04-07 12:18:59.245 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:18:59.245
2026-04-07 12:18:59.247 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-07 12:18:59.248 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-07 12:18:59.250 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-07 12:18:59.250 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.26 | totalMs=5.26
2026-04-07 12:19:01.006 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:19:01.006
2026-04-07 12:19:01.053 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=43.67
2026-04-07 12:19:01.057 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=50.20 | totalMs=50.20
2026-04-07 12:19:01.645 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:01.645
2026-04-07 12:19:06.440 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:19:06.440
2026-04-07 12:19:06.454 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.03
2026-04-07 12:19:06.459 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=18.86 | totalMs=18.86
2026-04-07 12:19:06.461 | step 5 | route=SPOC_Entry_Save | empId=5108 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51415, 16, Payslip_New_Final_Data_Proc, 1, 8, 51415, 2026-04-07).
2026-04-07 12:19:06.687 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:19:06.687
2026-04-07 12:19:06.725 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=37.08
2026-04-07 12:19:06.725 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.97 | totalMs=37.97
2026-04-07 12:19:07.198 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:07.198
2026-04-07 12:20:13.199 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=12:20:13.199
2026-04-07 12:20:13.220 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=20.04
2026-04-07 12:20:13.223 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=24.15 | totalMs=24.15
2026-04-07 12:20:13.669 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:20:13.669
2026-04-07 12:20:45.885 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=12:20:45.885
2026-04-07 12:20:45.897 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=IT_Ticket_Update_SPOC | queryMs=11.69
2026-04-07 12:20:45.900 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=14.47 | totalMs=14.47
2026-04-07 12:20:45.900 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=12:20:45.900
2026-04-07 12:20:45.902 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-07 12:20:45.904 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-07 12:20:45.905 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-07 12:20:45.906 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=5.47 | totalMs=5.47
2026-04-07 12:20:47.326 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=12:20:47.326
2026-04-07 12:20:47.342 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=15.29
2026-04-07 12:20:47.342 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=16.24 | totalMs=16.24
2026-04-07 12:20:47.716 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:20:47.716
2026-04-07 12:21:04.145 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:21:04.145
2026-04-07 12:21:04.226 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=79.58
2026-04-07 12:21:04.226 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=80.68 | totalMs=80.68
2026-04-07 12:21:07.412 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:21:07.412
2026-04-07 12:21:07.423 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-04-07 12:21:07.427 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.92 | totalMs=14.92
2026-04-07 12:21:15.308 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:15.308
2026-04-07 12:21:15.327 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.56
2026-04-07 12:21:15.327 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=18.64 | totalMs=18.64
2026-04-07 12:21:15.328 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:15.328
2026-04-07 12:21:15.373 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=44.73
2026-04-07 12:21:15.376 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=48.09 | totalMs=48.09
2026-04-07 12:21:15.376 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:15.376
2026-04-07 12:21:15.378 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-07 12:21:15.378 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.04 | totalMs=2.04
2026-04-07 12:21:15.378 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:15.378
2026-04-07 12:21:15.380 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-07 12:21:15.380 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.68 | totalMs=1.68
2026-04-07 12:21:17.415 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:21:17.415
2026-04-07 12:21:17.431 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.85
2026-04-07 12:21:17.439 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.83
2026-04-07 12:21:17.448 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-04-07 12:21:17.456 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-07 12:21:17.475 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=18.38
2026-04-07 12:21:17.479 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.29
2026-04-07 12:21:17.479 | step 3 | route=IT_Ticket | empId=51415 | apiMs=64.20 | totalMs=64.20
2026-04-07 12:21:17.480 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:21:17.480
2026-04-07 12:21:17.503 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=22.88
2026-04-07 12:21:17.511 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-04-07 12:21:17.520 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-07 12:21:17.520 | step 3 | route=IT_Ticket | empId=51415 | apiMs=40.59 | totalMs=40.59
2026-04-07 12:21:23.349 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:21:23.349
2026-04-07 12:21:23.383 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=33.44
2026-04-07 12:21:23.384 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=34.41 | totalMs=34.41
2026-04-07 12:21:25.135 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:21:25.135
2026-04-07 12:21:25.152 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.8
2026-04-07 12:21:25.155 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.64 | totalMs=20.64
2026-04-07 12:21:33.150 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:33.150
2026-04-07 12:21:33.160 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-04-07 12:21:33.163 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.48 | totalMs=13.48
2026-04-07 12:21:33.166 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:33.166
2026-04-07 12:21:33.171 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.12
2026-04-07 12:21:33.173 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.16 | totalMs=7.16
2026-04-07 12:21:33.174 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:33.174
2026-04-07 12:21:33.176 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-04-07 12:21:33.176 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.41 | totalMs=2.41
2026-04-07 12:21:33.176 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:33.176
2026-04-07 12:21:33.178 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-07 12:21:33.178 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.74 | totalMs=1.74
2026-04-07 12:21:35.138 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:21:35.138
2026-04-07 12:21:35.149 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-07 12:21:35.150 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-07 12:21:35.152 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-07 12:21:35.154 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-07 12:21:35.155 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-07 12:21:35.157 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.88
2026-04-07 12:21:35.158 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.29 | totalMs=19.29
2026-04-07 12:21:35.158 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:21:35.158
2026-04-07 12:21:35.160 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-07 12:21:35.161 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 12:21:35.163 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-07 12:21:35.163 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.66 | totalMs=4.66
2026-04-07 12:21:41.755 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:21:41.755
2026-04-07 12:21:41.800 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=43.79
2026-04-07 12:21:41.804 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=48.06 | totalMs=48.06
2026-04-07 12:21:43.287 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:21:43.287
2026-04-07 12:21:43.298 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-04-07 12:21:43.301 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.08 | totalMs=14.08
2026-04-07 12:21:53.274 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:53.274
2026-04-07 12:21:53.284 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-07 12:21:53.285 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.91 | totalMs=10.91
2026-04-07 12:21:53.285 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:53.285
2026-04-07 12:21:53.288 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.43
2026-04-07 12:21:53.290 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=4.90 | totalMs=4.90
2026-04-07 12:21:53.291 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:53.291
2026-04-07 12:21:53.293 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-07 12:21:53.293 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.52 | totalMs=2.52
2026-04-07 12:21:53.294 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:53.294
2026-04-07 12:21:53.295 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-07 12:21:53.295 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.69 | totalMs=1.69
2026-04-07 12:21:55.140 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:21:55.140
2026-04-07 12:21:55.151 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-07 12:21:55.155 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-07 12:21:55.159 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-07 12:21:55.161 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-07 12:21:55.162 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-04-07 12:21:55.165 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.3
2026-04-07 12:21:55.165 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.73 | totalMs=25.73
2026-04-07 12:21:55.166 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:21:55.166
2026-04-07 12:21:55.168 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-07 12:21:55.169 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-07 12:21:55.171 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-07 12:21:55.171 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.10 | totalMs=5.10
2026-04-07 12:22:02.799 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:22:02.799
2026-04-07 12:22:02.859 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=59.22
2026-04-07 12:22:02.863 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=63.15 | totalMs=63.15
2026-04-07 12:22:04.913 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:22:04.913
2026-04-07 12:22:04.948 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=34.84
2026-04-07 12:22:04.951 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=38.70 | totalMs=38.70
2026-04-07 12:22:13.382 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:22:13.382
2026-04-07 12:22:13.392 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-04-07 12:22:13.392 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.57 | totalMs=10.57
2026-04-07 12:22:13.393 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:22:13.393
2026-04-07 12:22:13.396 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.46
2026-04-07 12:22:13.401 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.76 | totalMs=7.76
2026-04-07 12:22:13.401 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:22:13.401
2026-04-07 12:22:13.403 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-07 12:22:13.403 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.07 | totalMs=2.07
2026-04-07 12:22:13.404 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:22:13.404
2026-04-07 12:22:13.405 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-07 12:22:13.405 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.51 | totalMs=1.51
2026-04-07 12:22:15.353 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:22:15.353
2026-04-07 12:22:15.368 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.57
2026-04-07 12:22:15.376 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.43
2026-04-07 12:22:15.385 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.77
2026-04-07 12:22:15.393 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.72
2026-04-07 12:22:15.402 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.16
2026-04-07 12:22:15.411 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=8.35
2026-04-07 12:22:15.411 | step 3 | route=IT_Ticket | empId=51415 | apiMs=57.84 | totalMs=57.84
2026-04-07 12:22:15.411 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:22:15.411
2026-04-07 12:22:15.419 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.43
2026-04-07 12:22:15.428 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-04-07 12:22:15.436 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-04-07 12:22:15.436 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.04 | totalMs=25.04
2026-04-07 12:22:18.425 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:22:18.425
2026-04-07 12:22:18.691 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=39.23
2026-04-07 12:22:18.694 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=268.97 | totalMs=268.97
2026-04-07 12:22:19.346 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:19.346
2026-04-07 12:22:28.075 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:22:28.075
2026-04-07 12:22:28.086 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.27
2026-04-07 12:22:28.093 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-04-07 12:22:28.099 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.5
2026-04-07 12:22:28.105 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.52
2026-04-07 12:22:28.106 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=31.50 | totalMs=31.50
2026-04-07 12:22:28.106 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:22:28.106
2026-04-07 12:22:28.108 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-07 12:22:28.110 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 12:22:28.111 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-07 12:22:28.111 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.79 | totalMs=4.79
2026-04-07 12:22:30.078 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:22:30.078
2026-04-07 12:22:30.079 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-07 12:22:30.081 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 12:22:30.082 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-07 12:22:30.082 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.80 | totalMs=4.80
2026-04-07 12:22:31.206 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:22:31.206
2026-04-07 12:22:31.207 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-07 12:22:31.209 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-07 12:22:31.210 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-07 12:22:31.210 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.71 | totalMs=4.71
2026-04-07 12:22:32.336 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:22:32.336
2026-04-07 12:22:32.338 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-07 12:22:32.339 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-07 12:22:32.340 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-07 12:22:32.341 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.10 | totalMs=5.10
2026-04-07 12:22:33.867 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:22:33.867
2026-04-07 12:22:33.891 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=23.32
2026-04-07 12:22:33.891 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=24.39 | totalMs=24.39
2026-04-07 12:22:34.774 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:34.774
2026-04-07 12:25:28.240 | step 1 | route=IT_Ticket_Report | empId=53182 | query called at=12:25:28.240
2026-04-07 12:25:28.714 | step 2 | route=IT_Ticket_Report | empId=53182 | query=kpi_it_ticket_report_page_proc | queryMs=473.03
2026-04-07 12:25:28.717 | step 3 | route=IT_Ticket_Report | empId=53182 | apiMs=476.93 | totalMs=476.93
2026-04-07 12:25:31.558 | step 4 | route=pageRenderd | empId=53182 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:25:31.558
2026-04-07 12:25:31.793 | step 1 | route=IT_Ticket_Report | empId=53182 | query called at=12:25:31.793
2026-04-07 12:25:31.867 | step 2 | route=IT_Ticket_Report | empId=53182 | query=kpi_it_ticket_report_page_proc | queryMs=71.89
2026-04-07 12:25:31.870 | step 3 | route=IT_Ticket_Report | empId=53182 | apiMs=77.62 | totalMs=77.62
2026-04-07 12:25:32.012 | step 1 | route=IT_Ticket_Report | empId=53182 | query called at=12:25:32.012
2026-04-07 12:25:32.088 | step 2 | route=IT_Ticket_Report | empId=53182 | query=kpi_it_ticket_report_page_proc | queryMs=73.36
2026-04-07 12:25:32.091 | step 3 | route=IT_Ticket_Report | empId=53182 | apiMs=79.03 | totalMs=79.03
2026-04-07 12:25:32.493 | step 4 | route=pageRenderd | empId=53182 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:25:32.493
2026-04-07 12:25:44.250 | step 1 | route=IT_Ticket_Report | empId=53182 | query called at=12:25:44.250
2026-04-07 12:25:44.321 | step 2 | route=IT_Ticket_Report | empId=53182 | query=kpi_it_ticket_report_page_proc | queryMs=70.79
2026-04-07 12:25:44.322 | step 3 | route=IT_Ticket_Report | empId=53182 | apiMs=72.02 | totalMs=72.02
2026-04-07 12:25:44.800 | step 4 | route=pageRenderd | empId=53182 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:25:44.800
2026-04-07 12:26:31.919 | step 1 | route=IT_Ticket_Report | empId=53182 | query called at=12:26:31.919
2026-04-07 12:26:31.991 | step 2 | route=IT_Ticket_Report | empId=53182 | query=kpi_it_ticket_report_page_proc | queryMs=71.41
2026-04-07 12:26:31.992 | step 3 | route=IT_Ticket_Report | empId=53182 | apiMs=72.53 | totalMs=72.53
2026-04-07 12:26:32.458 | step 4 | route=pageRenderd | empId=53182 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:26:32.458
2026-04-07 12:26:38.948 | step 1 | route=IT_Ticket | empId=53182 | query called at=12:26:38.948
2026-04-07 12:26:38.959 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-07 12:26:38.961 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 12:26:38.962 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-07 12:26:38.963 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-07 12:26:38.965 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-07 12:26:38.969 | step 2 | route=IT_Ticket | empId=53182 | query=VMS_Comp_login_proc | queryMs=4.29
2026-04-07 12:26:38.970 | step 3 | route=IT_Ticket | empId=53182 | apiMs=21.31 | totalMs=21.31
2026-04-07 12:26:38.970 | step 1 | route=IT_Ticket | empId=53182 | query called at=12:26:38.970
2026-04-07 12:26:38.971 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-07 12:26:38.973 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-07 12:26:38.974 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-07 12:26:38.974 | step 3 | route=IT_Ticket | empId=53182 | apiMs=4.02 | totalMs=4.02
2026-04-07 12:27:13.543 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53182 | query called at=12:27:13.543
2026-04-07 12:27:13.928 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=383.99
2026-04-07 12:27:13.928 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53182 | apiMs=385.06 | totalMs=385.06
2026-04-07 12:27:17.211 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53182 | query called at=12:27:17.211
2026-04-07 12:27:17.221 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-04-07 12:27:17.225 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53182 | apiMs=13.10 | totalMs=13.10
2026-04-07 12:29:11.810 | step 5 | route=dashboard | empId=GGA0823 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 12:29:31.787 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:29:31.787
2026-04-07 12:29:31.825 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=37.13
2026-04-07 12:29:31.826 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.12 | totalMs=38.12
2026-04-07 12:29:32.725 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:32.725
2026-04-07 12:29:34.301 | step 1 | route=DesignerTicket | empId=5108 | query called at=12:29:34.301
2026-04-07 12:29:34.352 | step 2 | route=DesignerTicket | empId=5108 | query=Kpi_HW_Ticket_Details | queryMs=50.16
2026-04-07 12:29:34.353 | step 3 | route=DesignerTicket | empId=5108 | apiMs=51.22 | totalMs=51.22
2026-04-07 12:29:34.353 | step 1 | route=DesignerTicket | empId=5108 | query called at=12:29:34.353
2026-04-07 12:29:34.360 | step 2 | route=DesignerTicket | empId=5108 | query=Kpi_HW_Ticket_Details | queryMs=6.78
2026-04-07 12:29:34.361 | step 3 | route=DesignerTicket | empId=5108 | apiMs=7.52 | totalMs=7.52
2026-04-07 12:29:34.361 | step 1 | route=DesignerTicket | empId=5108 | query called at=12:29:34.361
2026-04-07 12:29:34.399 | step 2 | route=DesignerTicket | empId=5108 | query=Desginer_Typeof_Works_Master_Proc | queryMs=37.12
2026-04-07 12:29:34.399 | step 3 | route=DesignerTicket | empId=5108 | apiMs=37.90 | totalMs=37.90
2026-04-07 12:33:25.649 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:33:25.649
2026-04-07 12:33:25.685 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=35.59
2026-04-07 12:33:25.694 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=4.58
2026-04-07 12:33:25.697 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-07 12:33:25.705 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=4.64
2026-04-07 12:33:25.734 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=28.47
2026-04-07 12:33:25.737 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=3.37
2026-04-07 12:33:25.738 | step 3 | route=IT_Ticket | empId=41073 | apiMs=88.69 | totalMs=88.69
2026-04-07 12:33:25.738 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:33:25.738
2026-04-07 12:33:25.753 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=14.73
2026-04-07 12:33:25.762 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-07 12:33:25.770 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-07 12:33:25.770 | step 3 | route=IT_Ticket | empId=41073 | apiMs=32.25 | totalMs=32.25
2026-04-07 12:33:35.154 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=12:33:35.154
2026-04-07 12:33:35.718 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=563.2
2026-04-07 12:33:35.719 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=564.53 | totalMs=564.53
2026-04-07 12:33:37.290 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=12:33:37.290
2026-04-07 12:33:37.304 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=13.37
2026-04-07 12:33:37.308 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=17.38 | totalMs=17.38
2026-04-07 12:34:14.276 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:34:14.276
2026-04-07 12:34:14.292 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=15.06
2026-04-07 12:34:14.292 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=15.93 | totalMs=15.93
2026-04-07 12:34:14.292 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:34:14.292
2026-04-07 12:34:14.367 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=74.65
2026-04-07 12:34:14.396 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=104.05 | totalMs=104.05
2026-04-07 12:34:14.397 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:34:14.397
2026-04-07 12:34:14.405 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.05
2026-04-07 12:34:14.406 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=8.83 | totalMs=8.83
2026-04-07 12:34:14.654 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:34:14.654
2026-04-07 12:34:14.664 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-07 12:34:14.666 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-07 12:34:14.668 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-07 12:34:14.669 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-07 12:34:14.671 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-07 12:34:14.677 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=5.42
2026-04-07 12:34:14.677 | step 3 | route=IT_Ticket | empId=41073 | apiMs=23.14 | totalMs=23.14
2026-04-07 12:34:14.678 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:34:14.678
2026-04-07 12:34:14.679 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-07 12:34:14.681 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-07 12:34:14.682 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-07 12:34:14.682 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.75 | totalMs=4.75
2026-04-07 12:36:40.541 | step 1 | route=IT_TicketPost | empId=53182 | query called at=12:36:40.541
2026-04-07 12:36:40.552 | step 2 | route=IT_TicketPost | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-07 12:36:40.555 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=13.99 | totalMs=13.99
2026-04-07 12:36:40.558 | step 1 | route=IT_TicketPost | empId=53182 | query called at=12:36:40.558
2026-04-07 12:36:40.598 | step 2 | route=IT_TicketPost | empId=53182 | query=IT_Ticket_Save_SPOC | queryMs=37.23
2026-04-07 12:36:40.601 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=42.47 | totalMs=42.47
2026-04-07 12:36:40.601 | step 1 | route=IT_TicketPost | empId=53182 | query called at=12:36:40.601
2026-04-07 12:36:40.603 | step 2 | route=IT_TicketPost | empId=53182 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-07 12:36:40.604 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=2.60 | totalMs=2.60
2026-04-07 12:36:41.754 | step 1 | route=IT_Ticket | empId=53182 | query called at=12:36:41.754
2026-04-07 12:36:41.764 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-07 12:36:41.769 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-07 12:36:41.773 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 12:36:41.774 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-07 12:36:41.776 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-07 12:36:41.782 | step 2 | route=IT_Ticket | empId=53182 | query=VMS_Comp_login_proc | queryMs=5.77
2026-04-07 12:36:41.783 | step 3 | route=IT_Ticket | empId=53182 | apiMs=28.73 | totalMs=28.73
2026-04-07 12:36:41.783 | step 1 | route=IT_Ticket | empId=53182 | query called at=12:36:41.783
2026-04-07 12:36:41.785 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-07 12:36:41.786 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 12:36:41.787 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-07 12:36:41.788 | step 3 | route=IT_Ticket | empId=53182 | apiMs=4.58 | totalMs=4.58
2026-04-07 12:41:20.315 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=12:41:20.315
2026-04-07 12:41:20.344 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=27.82
2026-04-07 12:41:20.347 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=31.70 | totalMs=31.70
2026-04-07 12:41:21.036 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:41:21.036
2026-04-07 12:41:24.378 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=12:41:24.378
2026-04-07 12:41:24.431 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=IT_Ticket_Update_SPOC | queryMs=52.34
2026-04-07 12:41:24.437 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=59.32 | totalMs=59.32
2026-04-07 12:41:24.440 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=12:41:24.440
2026-04-07 12:41:24.444 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-07 12:41:24.445 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-07 12:41:24.446 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-04-07 12:41:24.446 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=6.52 | totalMs=6.52
2026-04-07 12:41:24.685 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=12:41:24.685
2026-04-07 12:41:24.698 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=13.12
2026-04-07 12:41:24.699 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=14.12 | totalMs=14.12
2026-04-07 12:41:25.257 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:41:25.257
2026-04-07 12:51:30.271 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:51:30.271
2026-04-07 12:51:30.294 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=22.88
2026-04-07 12:51:30.296 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-07 12:51:30.297 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 12:51:30.299 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-07 12:51:30.312 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=12.58
2026-04-07 12:51:30.317 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=4.88
2026-04-07 12:51:30.317 | step 3 | route=IT_Ticket | empId=21471 | apiMs=46.50 | totalMs=46.50
2026-04-07 12:51:30.318 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:51:30.318
2026-04-07 12:51:30.328 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=9.99
2026-04-07 12:51:30.329 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-07 12:51:30.330 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-07 12:51:30.331 | step 3 | route=IT_Ticket | empId=21471 | apiMs=13.19 | totalMs=13.19
2026-04-07 12:51:35.772 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=12:51:35.772
2026-04-07 12:51:36.216 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=443.47
2026-04-07 12:51:36.219 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=447.30 | totalMs=447.30
2026-04-07 12:51:37.437 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=12:51:37.437
2026-04-07 12:51:37.451 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=13.2
2026-04-07 12:51:37.454 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=17.07 | totalMs=17.07
2026-04-07 12:51:56.146 | step 1 | route=IT_TicketPost | empId=21471 | query called at=12:51:56.146
2026-04-07 12:51:56.158 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=11.48
2026-04-07 12:51:56.158 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=12.48 | totalMs=12.48
2026-04-07 12:51:56.159 | step 1 | route=IT_TicketPost | empId=21471 | query called at=12:51:56.159
2026-04-07 12:51:56.199 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=39.3
2026-04-07 12:51:56.209 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=49.36 | totalMs=49.36
2026-04-07 12:51:56.209 | step 1 | route=IT_TicketPost | empId=21471 | query called at=12:51:56.209
2026-04-07 12:51:56.259 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=50.1
2026-04-07 12:51:56.260 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=51.04 | totalMs=51.04
2026-04-07 12:51:56.488 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:51:56.488
2026-04-07 12:51:56.498 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-07 12:51:56.500 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-07 12:51:56.501 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-07 12:51:56.503 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 12:51:56.504 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-07 12:51:56.507 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.91
2026-04-07 12:51:56.507 | step 3 | route=IT_Ticket | empId=21471 | apiMs=19.05 | totalMs=19.05
2026-04-07 12:51:56.508 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:51:56.508
2026-04-07 12:51:56.509 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-07 12:51:56.511 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-07 12:51:56.512 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-07 12:51:56.512 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.68 | totalMs=4.68
2026-04-07 12:52:44.752 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=12:52:44.752
2026-04-07 12:52:44.789 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=36.64
2026-04-07 12:52:44.793 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=40.51 | totalMs=40.51
2026-04-07 12:52:45.301 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:52:45.301
2026-04-07 12:52:48.553 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=12:52:48.553
2026-04-07 12:52:48.783 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=229.82
2026-04-07 12:52:48.791 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=238.29 | totalMs=238.29
2026-04-07 12:52:48.794 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=12:52:48.794
2026-04-07 12:52:48.798 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-07 12:52:48.800 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-07 12:52:48.801 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-07 12:52:48.802 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=7.32 | totalMs=7.32
2026-04-07 12:52:49.037 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=12:52:49.037
2026-04-07 12:52:49.050 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=12.78
2026-04-07 12:52:49.051 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=13.75 | totalMs=13.75
2026-04-07 12:52:49.515 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:52:49.515
2026-04-07 12:57:02.836 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:57:02.836
2026-04-07 12:57:02.867 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=30.37
2026-04-07 12:57:02.869 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-07 12:57:02.870 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-07 12:57:02.872 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-07 12:57:02.891 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=18.7
2026-04-07 12:57:02.895 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=4.36
2026-04-07 12:57:02.896 | step 3 | route=IT_Ticket | empId=52188 | apiMs=59.89 | totalMs=59.89
2026-04-07 12:57:02.896 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:57:02.896
2026-04-07 12:57:02.911 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=14.77
2026-04-07 12:57:02.913 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 12:57:02.914 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-07 12:57:02.914 | step 3 | route=IT_Ticket | empId=52188 | apiMs=17.83 | totalMs=17.83
2026-04-07 12:57:08.251 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=12:57:08.251
2026-04-07 12:57:08.563 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=311.54
2026-04-07 12:57:08.567 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=315.50 | totalMs=315.50
2026-04-07 12:57:10.737 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=12:57:10.737
2026-04-07 12:57:10.748 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-04-07 12:57:10.752 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=15.26 | totalMs=15.26
2026-04-07 12:57:42.469 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:57:42.469
2026-04-07 12:57:42.479 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-07 12:57:42.480 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=10.92 | totalMs=10.92
2026-04-07 12:57:42.480 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:57:42.480
2026-04-07 12:57:42.497 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=16.08
2026-04-07 12:57:42.499 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=18.23 | totalMs=18.23
2026-04-07 12:57:42.499 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:57:42.499
2026-04-07 12:57:42.527 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.05
2026-04-07 12:57:42.528 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=28.88 | totalMs=28.88
2026-04-07 12:57:42.753 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:57:42.753
2026-04-07 12:57:42.764 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-07 12:57:42.766 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-07 12:57:42.767 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 12:57:42.768 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 12:57:42.770 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-07 12:57:42.776 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=5.16
2026-04-07 12:57:42.776 | step 3 | route=IT_Ticket | empId=52188 | apiMs=22.93 | totalMs=22.93
2026-04-07 12:57:42.776 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:57:42.776
2026-04-07 12:57:42.778 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-07 12:57:42.779 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-07 12:57:42.781 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-07 12:57:42.781 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.53 | totalMs=4.53
2026-04-07 13:00:08.666 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=13:00:08.666
2026-04-07 13:00:08.713 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=46.06
2026-04-07 13:00:08.714 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=47.13 | totalMs=47.13
2026-04-07 13:00:11.082 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:11.082
2026-04-07 13:00:17.630 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=13:00:17.630
2026-04-07 13:00:17.660 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=29.95
2026-04-07 13:00:17.665 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=35.41 | totalMs=35.41
2026-04-07 13:00:17.668 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=13:00:17.668
2026-04-07 13:00:17.673 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-07 13:00:17.674 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-07 13:00:17.675 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-07 13:00:17.675 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=7.01 | totalMs=7.01
2026-04-07 13:00:17.915 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=13:00:17.915
2026-04-07 13:00:17.932 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=16.38
2026-04-07 13:00:17.932 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=17.32 | totalMs=17.32
2026-04-07 13:00:19.360 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:19.360
2026-04-07 13:39:09.996 | step 1 | route=IT_Ticket | empId=58334 | query called at=13:39:09.996
2026-04-07 13:39:10.032 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=34.83
2026-04-07 13:39:10.036 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-07 13:39:10.040 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 13:39:10.044 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-07 13:39:10.066 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=22.07
2026-04-07 13:39:10.072 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=5.32
2026-04-07 13:39:10.072 | step 3 | route=IT_Ticket | empId=58334 | apiMs=76.35 | totalMs=76.35
2026-04-07 13:39:10.073 | step 1 | route=IT_Ticket | empId=58334 | query called at=13:39:10.073
2026-04-07 13:39:10.090 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=16.94
2026-04-07 13:39:10.092 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-07 13:39:10.093 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 13:39:10.093 | step 3 | route=IT_Ticket | empId=58334 | apiMs=20.40 | totalMs=20.40
2026-04-07 13:39:21.455 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=13:39:21.455
2026-04-07 13:39:21.958 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=502.17
2026-04-07 13:39:21.959 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=504.60 | totalMs=504.60
2026-04-07 13:39:24.458 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=13:39:24.458
2026-04-07 13:39:24.471 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-04-07 13:39:24.474 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=15.37 | totalMs=15.37
2026-04-07 13:46:40.851 | step 1 | route=IT_TicketPost | empId=58334 | query called at=13:46:40.851
2026-04-07 13:46:40.875 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=23.82
2026-04-07 13:46:40.879 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=27.94 | totalMs=27.94
2026-04-07 13:46:40.882 | step 1 | route=IT_TicketPost | empId=58334 | query called at=13:46:40.882
2026-04-07 13:46:40.901 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=16.9
2026-04-07 13:46:40.904 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=22.49 | totalMs=22.49
2026-04-07 13:46:40.905 | step 1 | route=IT_TicketPost | empId=58334 | query called at=13:46:40.905
2026-04-07 13:46:40.907 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-07 13:46:40.907 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=2.50 | totalMs=2.50
2026-04-07 13:46:41.161 | step 1 | route=IT_Ticket | empId=58334 | query called at=13:46:41.161
2026-04-07 13:46:41.171 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.04
2026-04-07 13:46:41.172 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-07 13:46:41.174 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-07 13:46:41.175 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-07 13:46:41.176 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-07 13:46:41.179 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=3.01
2026-04-07 13:46:41.180 | step 3 | route=IT_Ticket | empId=58334 | apiMs=18.33 | totalMs=18.33
2026-04-07 13:46:41.180 | step 1 | route=IT_Ticket | empId=58334 | query called at=13:46:41.180
2026-04-07 13:46:41.182 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-07 13:46:41.183 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-07 13:46:41.184 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-07 13:46:41.184 | step 3 | route=IT_Ticket | empId=58334 | apiMs=3.90 | totalMs=3.90
2026-04-07 13:54:22.163 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=13:54:22.163
2026-04-07 13:54:22.214 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=50.31
2026-04-07 13:54:22.217 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=54.28 | totalMs=54.28
2026-04-07 13:54:22.930 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:54:22.930
2026-04-07 13:54:29.378 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=13:54:29.378
2026-04-07 13:54:29.401 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=22.46
2026-04-07 13:54:29.404 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=26.17 | totalMs=26.17
2026-04-07 13:54:30.219 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:54:30.219
2026-04-07 13:54:37.758 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=13:54:37.758
2026-04-07 13:54:37.823 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=64.46
2026-04-07 13:54:37.828 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=70.20 | totalMs=70.20
2026-04-07 13:54:37.831 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=13:54:37.831
2026-04-07 13:54:37.836 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-07 13:54:37.837 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-07 13:54:37.839 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-07 13:54:37.839 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=7.58 | totalMs=7.58
2026-04-07 13:54:38.136 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=13:54:38.136
2026-04-07 13:54:38.159 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=22.17
2026-04-07 13:54:38.159 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=23.11 | totalMs=23.11
2026-04-07 13:54:38.698 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:54:38.698
2026-04-07 14:03:57.197 | step 1 | route=IT_Ticket | empId=51431 | query called at=14:03:57.197
2026-04-07 14:03:57.256 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=57.91
2026-04-07 14:03:57.264 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-04-07 14:03:57.273 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-04-07 14:03:57.281 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-04-07 14:03:57.324 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_it_Ticket_Details | queryMs=42.4
2026-04-07 14:03:57.336 | step 2 | route=IT_Ticket | empId=51431 | query=VMS_Comp_login_proc | queryMs=11.22
2026-04-07 14:03:57.336 | step 3 | route=IT_Ticket | empId=51431 | apiMs=139.02 | totalMs=139.02
2026-04-07 14:03:57.337 | step 1 | route=IT_Ticket | empId=51431 | query called at=14:03:57.337
2026-04-07 14:03:57.370 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=32.85
2026-04-07 14:03:57.378 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-04-07 14:03:57.387 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-04-07 14:03:57.387 | step 3 | route=IT_Ticket | empId=51431 | apiMs=50.74 | totalMs=50.74
2026-04-07 14:04:06.525 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51431 | query called at=14:04:06.525
2026-04-07 14:04:06.958 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=433.24
2026-04-07 14:04:06.962 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51431 | apiMs=437.06 | totalMs=437.06
2026-04-07 14:04:08.518 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51431 | query called at=14:04:08.518
2026-04-07 14:04:08.530 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-04-07 14:04:08.533 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51431 | apiMs=14.82 | totalMs=14.82
2026-04-07 14:04:56.173 | step 1 | route=IT_TicketPost | empId=51431 | query called at=14:04:56.173
2026-04-07 14:04:56.184 | step 2 | route=IT_TicketPost | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-04-07 14:04:56.187 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=14.32 | totalMs=14.32
2026-04-07 14:04:56.190 | step 1 | route=IT_TicketPost | empId=51431 | query called at=14:04:56.190
2026-04-07 14:04:56.222 | step 2 | route=IT_TicketPost | empId=51431 | query=IT_Ticket_Save_SPOC | queryMs=29.21
2026-04-07 14:04:56.224 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=34.67 | totalMs=34.67
2026-04-07 14:04:56.225 | step 1 | route=IT_TicketPost | empId=51431 | query called at=14:04:56.225
2026-04-07 14:04:56.254 | step 2 | route=IT_TicketPost | empId=51431 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.62
2026-04-07 14:04:56.254 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=29.43 | totalMs=29.43
2026-04-07 14:04:58.354 | step 1 | route=IT_Ticket | empId=51431 | query called at=14:04:58.354
2026-04-07 14:04:58.364 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-07 14:04:58.369 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-07 14:04:58.373 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-07 14:04:58.377 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 14:04:58.378 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-07 14:04:58.383 | step 2 | route=IT_Ticket | empId=51431 | query=VMS_Comp_login_proc | queryMs=4.83
2026-04-07 14:04:58.384 | step 3 | route=IT_Ticket | empId=51431 | apiMs=29.76 | totalMs=29.76
2026-04-07 14:04:58.384 | step 1 | route=IT_Ticket | empId=51431 | query called at=14:04:58.384
2026-04-07 14:04:58.386 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-07 14:04:58.387 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-07 14:04:58.389 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 14:04:58.389 | step 3 | route=IT_Ticket | empId=51431 | apiMs=4.61 | totalMs=4.61
2026-04-07 14:06:21.991 | step 1 | route=Ticket_SPOC_Approve | empId=38894 | query called at=14:06:21.991
2026-04-07 14:06:22.070 | step 2 | route=Ticket_SPOC_Approve | empId=38894 | query=IT_TIcket_SPOCApp_Report | queryMs=79.1
2026-04-07 14:06:22.071 | step 3 | route=Ticket_SPOC_Approve | empId=38894 | apiMs=80.26 | totalMs=80.26
2026-04-07 14:06:22.563 | step 4 | route=pageRenderd | empId=38894 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:06:22.563
2026-04-07 14:06:25.999 | step 1 | route=SPOC_Entry_Save | empId=38894 | query called at=14:06:25.999
2026-04-07 14:06:26.020 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=IT_Ticket_Update_SPOC | queryMs=20.36
2026-04-07 14:06:26.021 | step 3 | route=SPOC_Entry_Save | empId=38894 | apiMs=22.85 | totalMs=22.85
2026-04-07 14:06:26.022 | step 1 | route=SPOC_Entry_Save | empId=38894 | query called at=14:06:26.022
2026-04-07 14:06:26.023 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-07 14:06:26.024 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-07 14:06:26.025 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-07 14:06:26.026 | step 3 | route=SPOC_Entry_Save | empId=38894 | apiMs=4.00 | totalMs=4.00
2026-04-07 14:06:27.510 | step 1 | route=Ticket_SPOC_Approve | empId=38894 | query called at=14:06:27.510
2026-04-07 14:06:27.526 | step 2 | route=Ticket_SPOC_Approve | empId=38894 | query=IT_TIcket_SPOCApp_Report | queryMs=15.43
2026-04-07 14:06:27.526 | step 3 | route=Ticket_SPOC_Approve | empId=38894 | apiMs=16.33 | totalMs=16.33
2026-04-07 14:06:27.979 | step 4 | route=pageRenderd | empId=38894 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:06:27.979
2026-04-07 14:22:50.245 | step 1 | route=IT_Ticket | empId=56156 | query called at=14:22:50.245
2026-04-07 14:22:50.271 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=25.64
2026-04-07 14:22:50.272 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-07 14:22:50.274 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-07 14:22:50.275 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-07 14:22:50.290 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=14.85
2026-04-07 14:22:50.294 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=3.58
2026-04-07 14:22:50.294 | step 3 | route=IT_Ticket | empId=56156 | apiMs=49.72 | totalMs=49.72
2026-04-07 14:22:50.295 | step 1 | route=IT_Ticket | empId=56156 | query called at=14:22:50.295
2026-04-07 14:22:50.312 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=17
2026-04-07 14:22:50.313 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-07 14:22:50.315 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-07 14:22:50.315 | step 3 | route=IT_Ticket | empId=56156 | apiMs=20.54 | totalMs=20.54
2026-04-07 14:23:02.170 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56156 | query called at=14:23:02.170
2026-04-07 14:23:02.614 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=443.37
2026-04-07 14:23:02.615 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56156 | apiMs=444.44 | totalMs=444.44
2026-04-07 14:23:04.424 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query called at=14:23:04.424
2026-04-07 14:23:04.441 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=15.65
2026-04-07 14:23:04.443 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56156 | apiMs=19.09 | totalMs=19.09
2026-04-07 14:24:12.550 | step 1 | route=IT_TicketPost | empId=56156 | query called at=14:24:12.550
2026-04-07 14:24:12.571 | step 2 | route=IT_TicketPost | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=20.21
2026-04-07 14:24:12.574 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=24.13 | totalMs=24.13
2026-04-07 14:24:12.577 | step 1 | route=IT_TicketPost | empId=56156 | query called at=14:24:12.577
2026-04-07 14:24:12.603 | step 2 | route=IT_TicketPost | empId=56156 | query=IT_Ticket_Save_SPOC | queryMs=23.5
2026-04-07 14:24:12.608 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=30.80 | totalMs=30.80
2026-04-07 14:24:12.608 | step 1 | route=IT_TicketPost | empId=56156 | query called at=14:24:12.608
2026-04-07 14:24:12.637 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.56
2026-04-07 14:24:12.638 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=29.47 | totalMs=29.47
2026-04-07 14:24:12.862 | step 1 | route=IT_Ticket | empId=56156 | query called at=14:24:12.862
2026-04-07 14:24:12.873 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-07 14:24:12.879 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=5.59
2026-04-07 14:24:12.888 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-04-07 14:24:12.896 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-04-07 14:24:12.905 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=8.24
2026-04-07 14:24:12.918 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=12.94
2026-04-07 14:24:12.918 | step 3 | route=IT_Ticket | empId=56156 | apiMs=56.09 | totalMs=56.09
2026-04-07 14:24:12.919 | step 1 | route=IT_Ticket | empId=56156 | query called at=14:24:12.919
2026-04-07 14:24:12.920 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-07 14:24:12.922 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 14:24:12.923 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 14:24:12.923 | step 3 | route=IT_Ticket | empId=56156 | apiMs=4.46 | totalMs=4.46
2026-04-07 14:25:23.975 | step 1 | route=IT_Ticket_Report | empId=37542 | query called at=14:25:23.975
2026-04-07 14:25:24.440 | step 2 | route=IT_Ticket_Report | empId=37542 | query=kpi_it_ticket_report_page_proc | queryMs=463.81
2026-04-07 14:25:24.440 | step 3 | route=IT_Ticket_Report | empId=37542 | apiMs=465.00 | totalMs=465.00
2026-04-07 14:25:24.891 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:25:24.891
2026-04-07 14:25:40.038 | step 1 | route=HW_Ticket_Report | empId=37542 | query called at=14:25:40.038
2026-04-07 14:25:40.072 | step 2 | route=HW_Ticket_Report | empId=37542 | query=hw_ticket_report_kpi_proc | queryMs=34.27
2026-04-07 14:25:40.073 | step 3 | route=HW_Ticket_Report | empId=37542 | apiMs=35.37 | totalMs=35.37
2026-04-07 14:25:40.441 | step 4 | route=pageRenderd | empId=37542 | Page=HW TICKET REPORT | page fully loaded at : 14:25:40.441
2026-04-07 14:25:44.798 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=14:25:44.798
2026-04-07 14:25:44.856 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=57.37
2026-04-07 14:25:44.857 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=58.36 | totalMs=58.36
2026-04-07 14:25:45.366 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:25:45.366
2026-04-07 14:26:11.001 | step 1 | route=SPOC_Entry_Save | empId=37542 | query called at=14:26:11.001
2026-04-07 14:26:11.107 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=IT_Ticket_Update_SPOC | queryMs=105.61
2026-04-07 14:26:11.113 | step 3 | route=SPOC_Entry_Save | empId=37542 | apiMs=111.41 | totalMs=111.41
2026-04-07 14:26:11.115 | step 1 | route=SPOC_Entry_Save | empId=37542 | query called at=14:26:11.115
2026-04-07 14:26:11.120 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-07 14:26:11.121 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-07 14:26:11.123 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-07 14:26:11.123 | step 3 | route=SPOC_Entry_Save | empId=37542 | apiMs=7.38 | totalMs=7.38
2026-04-07 14:26:11.346 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=14:26:11.346
2026-04-07 14:26:11.379 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=32.02
2026-04-07 14:26:11.379 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=32.89 | totalMs=32.89
2026-04-07 14:26:11.722 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:26:11.722
2026-04-07 14:40:42.376 | step 5 | route=dashboard | empId=gla0234 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 14:54:52.447 | step 1 | route=IT_Ticket | empId=44319 | query called at=14:54:52.447
2026-04-07 14:54:52.489 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=41.13
2026-04-07 14:54:52.491 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-07 14:54:52.492 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 14:54:52.494 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 14:54:52.519 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=24.65
2026-04-07 14:54:52.520 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=0.98
2026-04-07 14:54:52.520 | step 3 | route=IT_Ticket | empId=44319 | apiMs=72.95 | totalMs=72.95
2026-04-07 14:54:52.521 | step 1 | route=IT_Ticket | empId=44319 | query called at=14:54:52.521
2026-04-07 14:54:52.541 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=19.51
2026-04-07 14:54:52.542 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 14:54:52.543 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-07 14:54:52.544 | step 3 | route=IT_Ticket | empId=44319 | apiMs=22.80 | totalMs=22.80
2026-04-07 14:55:05.463 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=14:55:05.463
2026-04-07 14:55:05.559 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=95.45
2026-04-07 14:55:05.562 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=99.29 | totalMs=99.29
2026-04-07 14:55:11.620 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=14:55:11.620
2026-04-07 14:55:11.632 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=11.97
2026-04-07 14:55:11.636 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=15.75 | totalMs=15.75
2026-04-07 14:56:34.366 | step 1 | route=IT_Ticket | empId=50239 | query called at=14:56:34.366
2026-04-07 14:56:34.378 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=11.07
2026-04-07 14:56:34.384 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-07 14:56:34.388 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 14:56:34.392 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 14:56:34.394 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-07 14:56:34.400 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=5.28
2026-04-07 14:56:34.400 | step 3 | route=IT_Ticket | empId=50239 | apiMs=33.88 | totalMs=33.88
2026-04-07 14:56:34.400 | step 1 | route=IT_Ticket | empId=50239 | query called at=14:56:34.400
2026-04-07 14:56:34.402 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-07 14:56:34.404 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-07 14:56:34.405 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-07 14:56:34.405 | step 3 | route=IT_Ticket | empId=50239 | apiMs=4.94 | totalMs=4.94
2026-04-07 14:56:35.909 | step 1 | route=IT_TicketPost | empId=44319 | query called at=14:56:35.909
2026-04-07 14:56:35.919 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-04-07 14:56:35.919 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=10.45 | totalMs=10.45
2026-04-07 14:56:35.920 | step 1 | route=IT_TicketPost | empId=44319 | query called at=14:56:35.920
2026-04-07 14:56:35.950 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=29.59
2026-04-07 14:56:35.951 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=31.62 | totalMs=31.62
2026-04-07 14:56:35.952 | step 1 | route=IT_TicketPost | empId=44319 | query called at=14:56:35.952
2026-04-07 14:56:35.954 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-07 14:56:35.954 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=2.60 | totalMs=2.60
2026-04-07 14:56:38.626 | step 1 | route=IT_Ticket | empId=44319 | query called at=14:56:38.626
2026-04-07 14:56:38.636 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-07 14:56:38.638 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-07 14:56:38.640 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-07 14:56:38.641 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 14:56:38.643 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-07 14:56:38.644 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=1.11
2026-04-07 14:56:38.645 | step 3 | route=IT_Ticket | empId=44319 | apiMs=18.84 | totalMs=18.84
2026-04-07 14:56:38.645 | step 1 | route=IT_Ticket | empId=44319 | query called at=14:56:38.645
2026-04-07 14:56:38.646 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 14:56:38.648 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-07 14:56:38.649 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-07 14:56:38.649 | step 3 | route=IT_Ticket | empId=44319 | apiMs=4.43 | totalMs=4.43
2026-04-07 14:56:52.012 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50239 | query called at=14:56:52.012
2026-04-07 14:56:52.279 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=266.23
2026-04-07 14:56:52.282 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50239 | apiMs=270.10 | totalMs=270.10
2026-04-07 14:56:53.531 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query called at=14:56:53.531
2026-04-07 14:56:53.569 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=37.01
2026-04-07 14:56:53.572 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50239 | apiMs=41.00 | totalMs=41.00
2026-04-07 14:57:40.393 | step 1 | route=IT_TicketPost | empId=50239 | query called at=14:57:40.393
2026-04-07 14:57:40.404 | step 2 | route=IT_TicketPost | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-04-07 14:57:40.408 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=14.84 | totalMs=14.84
2026-04-07 14:57:40.411 | step 1 | route=IT_TicketPost | empId=50239 | query called at=14:57:40.411
2026-04-07 14:57:40.441 | step 2 | route=IT_TicketPost | empId=50239 | query=IT_Ticket_Save_SPOC | queryMs=27.39
2026-04-07 14:57:40.443 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=32.38 | totalMs=32.38
2026-04-07 14:57:40.443 | step 1 | route=IT_TicketPost | empId=50239 | query called at=14:57:40.443
2026-04-07 14:57:40.445 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-07 14:57:40.446 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=2.51 | totalMs=2.51
2026-04-07 14:57:40.711 | step 1 | route=IT_Ticket | empId=50239 | query called at=14:57:40.711
2026-04-07 14:57:40.721 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-07 14:57:40.723 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-07 14:57:40.724 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-07 14:57:40.726 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 14:57:40.727 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-07 14:57:40.733 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=5.35
2026-04-07 14:57:40.733 | step 3 | route=IT_Ticket | empId=50239 | apiMs=22.60 | totalMs=22.60
2026-04-07 14:57:40.734 | step 1 | route=IT_Ticket | empId=50239 | query called at=14:57:40.734
2026-04-07 14:57:40.735 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-07 14:57:40.737 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-07 14:57:40.738 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-07 14:57:40.739 | step 3 | route=IT_Ticket | empId=50239 | apiMs=4.87 | totalMs=4.87
2026-04-07 15:01:24.511 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:01:24.511
2026-04-07 15:01:24.552 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=40.56
2026-04-07 15:01:24.553 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=41.63 | totalMs=41.63
2026-04-07 15:01:24.989 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:01:24.989
2026-04-07 15:01:31.020 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:01:31.020
2026-04-07 15:01:31.079 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=58.62
2026-04-07 15:01:31.126 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=106.64 | totalMs=106.64
2026-04-07 15:01:31.129 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:01:31.129
2026-04-07 15:01:31.148 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.83
2026-04-07 15:01:31.150 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-07 15:01:31.151 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-07 15:01:31.151 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=21.82 | totalMs=21.82
2026-04-07 15:01:31.487 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:01:31.487
2026-04-07 15:01:31.506 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=18.48
2026-04-07 15:01:31.507 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=19.45 | totalMs=19.45
2026-04-07 15:01:31.852 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:01:31.852
2026-04-07 15:10:00.040 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50239 | query called at=15:10:00.040
2026-04-07 15:10:00.126 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=85.28
2026-04-07 15:10:00.127 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50239 | apiMs=86.52 | totalMs=86.52
2026-04-07 15:10:01.286 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query called at=15:10:01.286
2026-04-07 15:10:01.297 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-07 15:10:01.300 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50239 | apiMs=14.07 | totalMs=14.07
2026-04-07 15:11:31.131 | step 1 | route=IT_TicketPost | empId=50239 | query called at=15:11:31.131
2026-04-07 15:11:31.142 | step 2 | route=IT_TicketPost | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-07 15:11:31.142 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=11.53 | totalMs=11.53
2026-04-07 15:11:31.143 | step 1 | route=IT_TicketPost | empId=50239 | query called at=15:11:31.143
2026-04-07 15:11:31.163 | step 2 | route=IT_TicketPost | empId=50239 | query=IT_Ticket_Save_SPOC | queryMs=19.5
2026-04-07 15:11:31.165 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=21.93 | totalMs=21.93
2026-04-07 15:11:31.165 | step 1 | route=IT_TicketPost | empId=50239 | query called at=15:11:31.165
2026-04-07 15:11:31.167 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-07 15:11:31.167 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=2.35 | totalMs=2.35
2026-04-07 15:11:31.396 | step 1 | route=IT_Ticket | empId=50239 | query called at=15:11:31.396
2026-04-07 15:11:31.406 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=9.14
2026-04-07 15:11:31.407 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 15:11:31.408 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-07 15:11:31.409 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-07 15:11:31.436 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=26.25
2026-04-07 15:11:31.442 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=5.44
2026-04-07 15:11:31.442 | step 3 | route=IT_Ticket | empId=50239 | apiMs=46.05 | totalMs=46.05
2026-04-07 15:11:31.442 | step 1 | route=IT_Ticket | empId=50239 | query called at=15:11:31.442
2026-04-07 15:11:31.462 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=19.28
2026-04-07 15:11:31.463 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 15:11:31.464 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-07 15:11:31.465 | step 3 | route=IT_Ticket | empId=50239 | apiMs=22.20 | totalMs=22.20
2026-04-07 15:13:23.692 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:13:23.692
2026-04-07 15:13:23.749 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=56.1
2026-04-07 15:13:23.752 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=60.06 | totalMs=60.06
2026-04-07 15:13:24.102 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:13:24.102
2026-04-07 15:13:30.923 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:13:30.923
2026-04-07 15:13:31.086 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=162.61
2026-04-07 15:13:31.130 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=206.91 | totalMs=206.91
2026-04-07 15:13:31.133 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:13:31.133
2026-04-07 15:13:31.138 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.11
2026-04-07 15:13:31.139 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-07 15:13:31.140 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-07 15:13:31.141 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=7.94 | totalMs=7.94
2026-04-07 15:13:31.369 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:13:31.369
2026-04-07 15:13:31.405 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=35.77
2026-04-07 15:13:31.406 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=36.74 | totalMs=36.74
2026-04-07 15:13:31.767 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:13:31.767
2026-04-07 15:17:34.465 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:17:34.465
2026-04-07 15:17:34.492 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=26.06
2026-04-07 15:17:34.493 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 15:17:34.495 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-07 15:17:34.496 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-07 15:17:34.510 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=13.68
2026-04-07 15:17:34.514 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=3.12
2026-04-07 15:17:34.514 | step 3 | route=IT_Ticket | empId=49869 | apiMs=48.75 | totalMs=48.75
2026-04-07 15:17:34.514 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:17:34.514
2026-04-07 15:17:34.525 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=10.75
2026-04-07 15:17:34.527 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-07 15:17:34.528 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-07 15:17:34.528 | step 3 | route=IT_Ticket | empId=49869 | apiMs=13.81 | totalMs=13.81
2026-04-07 15:17:39.348 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=15:17:39.348
2026-04-07 15:17:39.579 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=230.16
2026-04-07 15:17:39.580 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=231.46 | totalMs=231.46
2026-04-07 15:17:41.089 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=15:17:41.089
2026-04-07 15:17:41.103 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.49
2026-04-07 15:17:41.106 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=17.21 | totalMs=17.21
2026-04-07 15:17:57.290 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:17:57.290
2026-04-07 15:17:57.300 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-07 15:17:57.304 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=13.55 | totalMs=13.55
2026-04-07 15:17:57.306 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:17:57.306
2026-04-07 15:17:57.318 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=8.88
2026-04-07 15:17:57.320 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=13.53 | totalMs=13.53
2026-04-07 15:17:57.320 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:17:57.320
2026-04-07 15:17:57.322 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-07 15:17:57.322 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.22 | totalMs=2.22
2026-04-07 15:18:00.525 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:18:00.525
2026-04-07 15:18:00.535 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-07 15:18:00.537 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-07 15:18:00.540 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=2.94
2026-04-07 15:18:00.542 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-07 15:18:00.543 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-07 15:18:00.550 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=5.97
2026-04-07 15:18:00.550 | step 3 | route=IT_Ticket | empId=49869 | apiMs=25.38 | totalMs=25.38
2026-04-07 15:18:00.550 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:18:00.550
2026-04-07 15:18:00.552 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-07 15:18:00.554 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.79
2026-04-07 15:18:00.556 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-07 15:18:00.556 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.63 | totalMs=5.63
2026-04-07 15:18:00.803 | step 1 | route=IT_Ticket | empId=50239 | query called at=15:18:00.803
2026-04-07 15:18:00.813 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-07 15:18:00.815 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-07 15:18:00.816 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-07 15:18:00.818 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-07 15:18:00.819 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-07 15:18:00.821 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=1.15
2026-04-07 15:18:00.821 | step 3 | route=IT_Ticket | empId=50239 | apiMs=18.23 | totalMs=18.23
2026-04-07 15:18:00.822 | step 1 | route=IT_Ticket | empId=50239 | query called at=15:18:00.822
2026-04-07 15:18:00.823 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-07 15:18:00.825 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-07 15:18:00.826 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-07 15:18:00.826 | step 3 | route=IT_Ticket | empId=50239 | apiMs=4.73 | totalMs=4.73
2026-04-07 15:18:11.577 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50239 | query called at=15:18:11.577
2026-04-07 15:18:11.842 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=264.64
2026-04-07 15:18:11.842 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50239 | apiMs=265.66 | totalMs=265.66
2026-04-07 15:18:14.918 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query called at=15:18:14.918
2026-04-07 15:18:14.930 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-04-07 15:18:14.930 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50239 | apiMs=11.91 | totalMs=11.91
2026-04-07 15:18:49.839 | step 1 | route=IT_TicketPost | empId=50239 | query called at=15:18:49.839
2026-04-07 15:18:49.849 | step 2 | route=IT_TicketPost | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-07 15:18:49.853 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=13.89 | totalMs=13.89
2026-04-07 15:18:49.855 | step 1 | route=IT_TicketPost | empId=50239 | query called at=15:18:49.855
2026-04-07 15:18:49.875 | step 2 | route=IT_TicketPost | empId=50239 | query=IT_Ticket_Save_SPOC | queryMs=17.33
2026-04-07 15:18:49.880 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=24.64 | totalMs=24.64
2026-04-07 15:18:49.880 | step 1 | route=IT_TicketPost | empId=50239 | query called at=15:18:49.880
2026-04-07 15:18:49.882 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-07 15:18:49.883 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=2.37 | totalMs=2.37
2026-04-07 15:18:49.883 | step 1 | route=IT_TicketPost | empId=50239 | query called at=15:18:49.883
2026-04-07 15:18:49.885 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-07 15:18:49.885 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=1.57 | totalMs=1.57
2026-04-07 15:18:50.544 | step 1 | route=IT_Ticket | empId=50239 | query called at=15:18:50.544
2026-04-07 15:18:50.554 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-07 15:18:50.556 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-07 15:18:50.557 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-07 15:18:50.558 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 15:18:50.560 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-04-07 15:18:50.565 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=5.27
2026-04-07 15:18:50.566 | step 3 | route=IT_Ticket | empId=50239 | apiMs=22.17 | totalMs=22.17
2026-04-07 15:18:50.566 | step 1 | route=IT_Ticket | empId=50239 | query called at=15:18:50.566
2026-04-07 15:18:50.568 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-07 15:18:50.569 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-07 15:18:50.571 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-07 15:18:50.571 | step 3 | route=IT_Ticket | empId=50239 | apiMs=4.52 | totalMs=4.52
2026-04-07 15:32:09.316 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=15:32:09.316
2026-04-07 15:32:09.402 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=85.64
2026-04-07 15:32:09.405 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=89.82 | totalMs=89.82
2026-04-07 15:32:12.591 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=15:32:12.591
2026-04-07 15:32:12.658 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=66.98
2026-04-07 15:32:12.659 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=68.01 | totalMs=68.01
2026-04-07 15:32:45.045 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=15:32:45.045
2026-04-07 15:32:45.116 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=70.23
2026-04-07 15:32:45.119 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=73.88 | totalMs=73.88
2026-04-07 15:33:35.877 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:33:35.877
2026-04-07 15:33:35.887 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-04-07 15:33:35.889 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-07 15:33:35.890 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-07 15:33:35.891 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-07 15:33:35.905 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=14.06
2026-04-07 15:33:35.909 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.63
2026-04-07 15:33:35.910 | step 3 | route=IT_Ticket | empId=51415 | apiMs=32.26 | totalMs=32.26
2026-04-07 15:33:35.910 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:33:35.910
2026-04-07 15:33:35.922 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=11.14
2026-04-07 15:33:35.923 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-07 15:33:35.924 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-07 15:33:35.924 | step 3 | route=IT_Ticket | empId=51415 | apiMs=13.95 | totalMs=13.95
2026-04-07 15:33:44.408 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=15:33:44.408
2026-04-07 15:33:44.468 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=59.13
2026-04-07 15:33:44.471 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=62.59 | totalMs=62.59
2026-04-07 15:33:48.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=15:33:48.577
2026-04-07 15:33:48.591 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.55
2026-04-07 15:33:48.595 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.47 | totalMs=17.47
2026-04-07 15:33:51.615 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:33:51.615
2026-04-07 15:33:51.626 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-07 15:33:51.630 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-07 15:33:51.634 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-07 15:33:51.638 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-07 15:33:51.640 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-07 15:33:51.641 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=1.23
2026-04-07 15:33:51.642 | step 3 | route=IT_Ticket | empId=49454 | apiMs=26.46 | totalMs=26.46
2026-04-07 15:33:51.642 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:33:51.642
2026-04-07 15:33:51.643 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-07 15:33:51.645 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-07 15:33:51.646 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 15:33:51.647 | step 3 | route=IT_Ticket | empId=49454 | apiMs=4.58 | totalMs=4.58
2026-04-07 15:34:12.048 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:34:12.048
2026-04-07 15:34:12.065 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.73
2026-04-07 15:34:12.066 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=17.83 | totalMs=17.83
2026-04-07 15:34:12.066 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:34:12.066
2026-04-07 15:34:12.384 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=317.12
2026-04-07 15:34:12.386 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=319.24 | totalMs=319.24
2026-04-07 15:34:12.386 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:34:12.386
2026-04-07 15:34:12.388 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-07 15:34:12.388 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.30 | totalMs=2.30
2026-04-07 15:34:12.389 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:34:12.389
2026-04-07 15:34:12.390 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-07 15:34:12.390 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.50 | totalMs=1.50
2026-04-07 15:34:14.463 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:34:14.463
2026-04-07 15:34:14.473 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-04-07 15:34:14.477 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-07 15:34:14.481 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-04-07 15:34:14.482 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-04-07 15:34:14.483 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-04-07 15:34:14.484 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=0.84
2026-04-07 15:34:14.485 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.72 | totalMs=21.72
2026-04-07 15:34:14.485 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:34:14.485
2026-04-07 15:34:14.486 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-07 15:34:14.487 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-07 15:34:14.488 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-07 15:34:14.489 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.54 | totalMs=3.54
2026-04-07 15:34:22.858 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49454 | query called at=15:34:22.858
2026-04-07 15:34:23.344 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=485.05
2026-04-07 15:34:23.347 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49454 | apiMs=489.29 | totalMs=489.29
2026-04-07 15:34:33.671 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query called at=15:34:33.671
2026-04-07 15:34:33.709 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=37.21
2026-04-07 15:34:33.712 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49454 | apiMs=40.78 | totalMs=40.78
2026-04-07 15:34:44.309 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:34:44.309
2026-04-07 15:34:44.385 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=74.85
2026-04-07 15:34:44.388 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=78.80 | totalMs=78.80
2026-04-07 15:34:45.086 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:34:45.086
2026-04-07 15:34:48.400 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:34:48.400
2026-04-07 15:34:48.697 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=296.34
2026-04-07 15:34:48.708 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=308.04 | totalMs=308.04
2026-04-07 15:34:48.712 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:34:48.712
2026-04-07 15:34:48.716 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-07 15:34:48.717 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-07 15:34:48.719 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-07 15:34:48.719 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.63 | totalMs=6.63
2026-04-07 15:34:50.909 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:34:50.909
2026-04-07 15:34:50.940 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.92
2026-04-07 15:34:50.943 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.58 | totalMs=33.58
2026-04-07 15:34:51.574 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:34:51.574
2026-04-07 15:36:28.249 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:36:28.249
2026-04-07 15:36:28.275 | step 2 | route=IT_TicketPost | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=25
2026-04-07 15:36:28.278 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=28.80 | totalMs=28.80
2026-04-07 15:36:28.281 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:36:28.281
2026-04-07 15:36:28.308 | step 2 | route=IT_TicketPost | empId=49454 | query=IT_Ticket_Save_SPOC | queryMs=24.22
2026-04-07 15:36:28.311 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=29.79 | totalMs=29.79
2026-04-07 15:36:28.311 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:36:28.311
2026-04-07 15:36:28.313 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-07 15:36:28.313 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=2.27 | totalMs=2.27
2026-04-07 15:36:28.314 | step 1 | route=IT_TicketPost | empId=49454 | query called at=15:36:28.314
2026-04-07 15:36:28.315 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-07 15:36:28.315 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=1.38 | totalMs=1.38
2026-04-07 15:36:28.820 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:36:28.820
2026-04-07 15:36:28.830 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-04-07 15:36:28.832 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-07 15:36:28.833 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 15:36:28.835 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-07 15:36:28.838 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=2.37
2026-04-07 15:36:28.840 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=1.97
2026-04-07 15:36:28.841 | step 3 | route=IT_Ticket | empId=49454 | apiMs=20.76 | totalMs=20.76
2026-04-07 15:36:28.841 | step 1 | route=IT_Ticket | empId=49454 | query called at=15:36:28.841
2026-04-07 15:36:28.843 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.81
2026-04-07 15:36:28.845 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-07 15:36:28.846 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 15:36:28.846 | step 3 | route=IT_Ticket | empId=49454 | apiMs=5.41 | totalMs=5.41
2026-04-07 15:55:57.140 | step 1 | route=DesignerTicket | empId=7134 | query called at=15:55:57.140
2026-04-07 15:55:57.167 | step 2 | route=DesignerTicket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=25.82
2026-04-07 15:55:57.170 | step 3 | route=DesignerTicket | empId=7134 | apiMs=29.87 | totalMs=29.87
2026-04-07 15:55:57.173 | step 1 | route=DesignerTicket | empId=7134 | query called at=15:55:57.173
2026-04-07 15:55:57.177 | step 2 | route=DesignerTicket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-07 15:55:57.178 | step 3 | route=DesignerTicket | empId=7134 | apiMs=4.46 | totalMs=4.46
2026-04-07 15:55:57.178 | step 1 | route=DesignerTicket | empId=7134 | query called at=15:55:57.178
2026-04-07 15:55:57.220 | step 2 | route=DesignerTicket | empId=7134 | query=Desginer_Typeof_Works_Master_Proc | queryMs=40.86
2026-04-07 15:55:57.220 | step 3 | route=DesignerTicket | empId=7134 | apiMs=41.68 | totalMs=41.68
2026-04-07 15:56:27.624 | step 1 | route=IT_Ticket | empId=7134 | query called at=15:56:27.624
2026-04-07 15:56:27.651 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=26.26
2026-04-07 15:56:27.656 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-07 15:56:27.660 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 15:56:27.664 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 15:56:27.689 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_it_Ticket_Details | queryMs=24.41
2026-04-07 15:56:27.693 | step 2 | route=IT_Ticket | empId=7134 | query=VMS_Comp_login_proc | queryMs=4.1
2026-04-07 15:56:27.694 | step 3 | route=IT_Ticket | empId=7134 | apiMs=69.01 | totalMs=69.01
2026-04-07 15:56:27.694 | step 1 | route=IT_Ticket | empId=7134 | query called at=15:56:27.694
2026-04-07 15:56:27.695 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-07 15:56:27.696 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-07 15:56:27.697 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-07 15:56:27.698 | step 3 | route=IT_Ticket | empId=7134 | apiMs=3.78 | totalMs=3.78
2026-04-07 15:56:49.732 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7134 | query called at=15:56:49.732
2026-04-07 15:56:49.830 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=96.56
2026-04-07 15:56:49.833 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7134 | apiMs=100.22 | totalMs=100.22
2026-04-07 15:57:05.162 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=7134 | query called at=15:57:05.162
2026-04-07 15:57:05.181 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=18.72
2026-04-07 15:57:05.185 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=7134 | apiMs=22.84 | totalMs=22.84
2026-04-07 16:04:09.538 | step 5 | route=dashboard | empId=GRA0317 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 16:18:04.146 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:18:04.146
2026-04-07 16:18:04.206 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=59.46
2026-04-07 16:18:04.215 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-04-07 16:18:04.216 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-07 16:18:04.221 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=4.04
2026-04-07 16:18:04.284 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=62.47
2026-04-07 16:18:04.297 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=13.44
2026-04-07 16:18:04.298 | step 3 | route=IT_Ticket | empId=4446 | apiMs=151.23 | totalMs=151.23
2026-04-07 16:18:04.298 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:18:04.298
2026-04-07 16:18:04.339 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=40.14
2026-04-07 16:18:04.346 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=6.52
2026-04-07 16:18:04.347 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-07 16:18:04.347 | step 3 | route=IT_Ticket | empId=4446 | apiMs=49.13 | totalMs=49.13
2026-04-07 16:18:18.236 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4446 | query called at=16:18:18.236
2026-04-07 16:18:18.625 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=388.65
2026-04-07 16:18:18.628 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4446 | apiMs=392.28 | totalMs=392.28
2026-04-07 16:18:20.078 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query called at=16:18:20.078
2026-04-07 16:18:20.110 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=31.88
2026-04-07 16:18:20.114 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4446 | apiMs=35.76 | totalMs=35.76
2026-04-07 16:19:06.819 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:19:06.819
2026-04-07 16:19:06.831 | step 2 | route=IT_TicketPost | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-04-07 16:19:06.834 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=14.96 | totalMs=14.96
2026-04-07 16:19:06.836 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:19:06.836
2026-04-07 16:19:06.859 | step 2 | route=IT_TicketPost | empId=4446 | query=IT_Ticket_Save_SPOC | queryMs=19.74
2026-04-07 16:19:06.861 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=24.14 | totalMs=24.14
2026-04-07 16:19:06.861 | step 1 | route=IT_TicketPost | empId=4446 | query called at=16:19:06.861
2026-04-07 16:19:06.863 | step 2 | route=IT_TicketPost | empId=4446 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-07 16:19:06.863 | step 3 | route=IT_TicketPost | empId=4446 | apiMs=2.45 | totalMs=2.45
2026-04-07 16:19:07.086 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:19:07.086
2026-04-07 16:19:07.097 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-07 16:19:07.099 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-07 16:19:07.100 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-07 16:19:07.101 | step 2 | route=IT_Ticket | empId=4446 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 16:19:07.103 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-07 16:19:07.109 | step 2 | route=IT_Ticket | empId=4446 | query=VMS_Comp_login_proc | queryMs=6.15
2026-04-07 16:19:07.110 | step 3 | route=IT_Ticket | empId=4446 | apiMs=23.45 | totalMs=23.45
2026-04-07 16:19:07.110 | step 1 | route=IT_Ticket | empId=4446 | query called at=16:19:07.110
2026-04-07 16:19:07.112 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-07 16:19:07.114 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-07 16:19:07.115 | step 2 | route=IT_Ticket | empId=4446 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-07 16:19:07.115 | step 3 | route=IT_Ticket | empId=4446 | apiMs=4.93 | totalMs=4.93
2026-04-07 16:23:30.333 | step 1 | route=IT_Ticket | empId=46685 | query called at=16:23:30.333
2026-04-07 16:23:30.376 | step 2 | route=IT_Ticket | empId=46685 | query=KPI_IT_Ticket_Details_New | queryMs=42.11
2026-04-07 16:23:30.381 | step 2 | route=IT_Ticket | empId=46685 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-07 16:23:30.385 | step 2 | route=IT_Ticket | empId=46685 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-07 16:23:30.389 | step 2 | route=IT_Ticket | empId=46685 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-07 16:23:30.403 | step 2 | route=IT_Ticket | empId=46685 | query=Kpi_it_Ticket_Details | queryMs=14.03
2026-04-07 16:23:30.407 | step 2 | route=IT_Ticket | empId=46685 | query=VMS_Comp_login_proc | queryMs=3.98
2026-04-07 16:23:30.408 | step 3 | route=IT_Ticket | empId=46685 | apiMs=74.40 | totalMs=74.40
2026-04-07 16:23:30.408 | step 1 | route=IT_Ticket | empId=46685 | query called at=16:23:30.408
2026-04-07 16:23:30.420 | step 2 | route=IT_Ticket | empId=46685 | query=Kpi_HW_Ticket_Details | queryMs=10.94
2026-04-07 16:23:30.421 | step 2 | route=IT_Ticket | empId=46685 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-07 16:23:30.422 | step 2 | route=IT_Ticket | empId=46685 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-07 16:23:30.422 | step 3 | route=IT_Ticket | empId=46685 | apiMs=14.20 | totalMs=14.20
2026-04-07 16:33:36.546 | step 1 | route=HW_Ticket_Report | empId=43200 | query called at=16:33:36.546
2026-04-07 16:33:36.613 | step 2 | route=HW_Ticket_Report | empId=43200 | query=hw_ticket_report_kpi_proc | queryMs=66.58
2026-04-07 16:33:36.614 | step 3 | route=HW_Ticket_Report | empId=43200 | apiMs=67.87 | totalMs=67.87
2026-04-07 16:33:37.307 | step 4 | route=pageRenderd | empId=43200 | Page=HW TICKET REPORT | page fully loaded at : 16:33:37.307
2026-04-07 16:52:39.219 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=16:52:39.219
2026-04-07 16:52:39.274 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=54.72
2026-04-07 16:52:39.277 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=58.51 | totalMs=58.51
2026-04-07 16:52:39.867 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:52:39.867
2026-04-07 17:00:04.826 | step 1 | route=IT_Ticket_Report | empId=69134 | query called at=17:00:04.826
2026-04-07 17:00:05.207 | step 2 | route=IT_Ticket_Report | empId=69134 | query=kpi_it_ticket_report_page_proc | queryMs=380.56
2026-04-07 17:00:05.210 | step 3 | route=IT_Ticket_Report | empId=69134 | apiMs=384.27 | totalMs=384.27
2026-04-07 17:00:08.075 | step 4 | route=pageRenderd | empId=69134 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:00:08.075
2026-04-07 17:00:11.270 | step 1 | route=IT_Ticket | empId=69134 | query called at=17:00:11.270
2026-04-07 17:00:11.311 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=40.63
2026-04-07 17:00:11.313 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-07 17:00:11.315 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-07 17:00:11.316 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-07 17:00:11.341 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_it_Ticket_Details | queryMs=24.23
2026-04-07 17:00:11.347 | step 2 | route=IT_Ticket | empId=69134 | query=VMS_Comp_login_proc | queryMs=5.35
2026-04-07 17:00:11.347 | step 3 | route=IT_Ticket | empId=69134 | apiMs=76.94 | totalMs=76.94
2026-04-07 17:00:11.348 | step 1 | route=IT_Ticket | empId=69134 | query called at=17:00:11.348
2026-04-07 17:00:11.367 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=18.9
2026-04-07 17:00:11.369 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-07 17:00:11.370 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-07 17:00:11.370 | step 3 | route=IT_Ticket | empId=69134 | apiMs=22.77 | totalMs=22.77
2026-04-07 17:00:31.123 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69134 | query called at=17:00:31.123
2026-04-07 17:00:31.496 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=372.4
2026-04-07 17:00:31.501 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69134 | apiMs=377.49 | totalMs=377.49
2026-04-07 17:00:35.692 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69134 | query called at=17:00:35.692
2026-04-07 17:00:35.715 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=22.21
2026-04-07 17:00:35.716 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69134 | apiMs=23.32 | totalMs=23.32
2026-04-07 17:02:59.751 | step 1 | route=IT_TicketPost | empId=69134 | query called at=17:02:59.751
2026-04-07 17:02:59.761 | step 2 | route=IT_TicketPost | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-07 17:02:59.765 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=14.02 | totalMs=14.02
2026-04-07 17:02:59.768 | step 1 | route=IT_TicketPost | empId=69134 | query called at=17:02:59.768
2026-04-07 17:02:59.798 | step 2 | route=IT_TicketPost | empId=69134 | query=IT_Ticket_Save_SPOC | queryMs=27.67
2026-04-07 17:02:59.800 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=32.66 | totalMs=32.66
2026-04-07 17:02:59.801 | step 1 | route=IT_TicketPost | empId=69134 | query called at=17:02:59.801
2026-04-07 17:02:59.802 | step 2 | route=IT_TicketPost | empId=69134 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-07 17:02:59.803 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=2.23 | totalMs=2.23
2026-04-07 17:03:00.029 | step 1 | route=IT_Ticket | empId=69134 | query called at=17:03:00.029
2026-04-07 17:03:00.039 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-07 17:03:00.041 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-07 17:03:00.043 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-07 17:03:00.044 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 17:03:00.046 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-07 17:03:00.051 | step 2 | route=IT_Ticket | empId=69134 | query=VMS_Comp_login_proc | queryMs=5.29
2026-04-07 17:03:00.052 | step 3 | route=IT_Ticket | empId=69134 | apiMs=22.64 | totalMs=22.64
2026-04-07 17:03:00.052 | step 1 | route=IT_Ticket | empId=69134 | query called at=17:03:00.052
2026-04-07 17:03:00.054 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-07 17:03:00.055 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 17:03:00.056 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-07 17:03:00.057 | step 3 | route=IT_Ticket | empId=69134 | apiMs=4.68 | totalMs=4.68
2026-04-07 17:03:22.772 | step 1 | route=IT_Ticket | empId=4991 | query called at=17:03:22.772
2026-04-07 17:03:22.782 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-07 17:03:22.786 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-07 17:03:22.790 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-07 17:03:22.793 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-07 17:03:22.795 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-07 17:03:22.796 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=1.09
2026-04-07 17:03:22.797 | step 3 | route=IT_Ticket | empId=4991 | apiMs=25.01 | totalMs=25.01
2026-04-07 17:03:22.797 | step 1 | route=IT_Ticket | empId=4991 | query called at=17:03:22.797
2026-04-07 17:03:22.798 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 17:03:22.800 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-07 17:03:22.801 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-07 17:03:22.801 | step 3 | route=IT_Ticket | empId=4991 | apiMs=4.13 | totalMs=4.13
2026-04-07 17:03:32.934 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=17:03:32.934
2026-04-07 17:03:33.093 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=158.54
2026-04-07 17:03:33.093 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=159.54 | totalMs=159.54
2026-04-07 17:03:37.481 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=17:03:37.481
2026-04-07 17:03:37.491 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-07 17:03:37.494 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=13.70 | totalMs=13.70
2026-04-07 17:04:25.499 | step 1 | route=IT_TicketPost | empId=4991 | query called at=17:04:25.499
2026-04-07 17:04:25.510 | step 2 | route=IT_TicketPost | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-04-07 17:04:25.514 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=14.52 | totalMs=14.52
2026-04-07 17:04:25.517 | step 1 | route=IT_TicketPost | empId=4991 | query called at=17:04:25.517
2026-04-07 17:04:25.566 | step 2 | route=IT_TicketPost | empId=4991 | query=IT_Ticket_Save_SPOC | queryMs=47.25
2026-04-07 17:04:25.568 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=51.87 | totalMs=51.87
2026-04-07 17:04:25.569 | step 1 | route=IT_TicketPost | empId=4991 | query called at=17:04:25.569
2026-04-07 17:04:25.571 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-07 17:04:25.571 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=2.40 | totalMs=2.40
2026-04-07 17:04:25.572 | step 1 | route=IT_TicketPost | empId=4991 | query called at=17:04:25.572
2026-04-07 17:04:25.573 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-07 17:04:25.574 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=1.85 | totalMs=1.85
2026-04-07 17:04:28.250 | step 1 | route=IT_Ticket | empId=4991 | query called at=17:04:28.250
2026-04-07 17:04:28.261 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-07 17:04:28.265 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-07 17:04:28.269 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 17:04:28.272 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 17:04:28.274 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-04-07 17:04:28.276 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-07 17:04:28.276 | step 3 | route=IT_Ticket | empId=4991 | apiMs=26.76 | totalMs=26.76
2026-04-07 17:04:28.277 | step 1 | route=IT_Ticket | empId=4991 | query called at=17:04:28.277
2026-04-07 17:04:28.278 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-07 17:04:28.280 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-07 17:04:28.281 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-07 17:04:28.282 | step 3 | route=IT_Ticket | empId=4991 | apiMs=5.12 | totalMs=5.12
2026-04-07 17:04:56.598 | step 1 | route=IT_Ticket | empId=4991 | query called at=17:04:56.598
2026-04-07 17:04:56.608 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.04
2026-04-07 17:04:56.609 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-07 17:04:56.610 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-07 17:04:56.611 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-07 17:04:56.612 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-04-07 17:04:56.614 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=0.87
2026-04-07 17:04:56.614 | step 3 | route=IT_Ticket | empId=4991 | apiMs=15.95 | totalMs=15.95
2026-04-07 17:04:56.615 | step 1 | route=IT_Ticket | empId=4991 | query called at=17:04:56.615
2026-04-07 17:04:56.616 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-07 17:04:56.617 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 17:04:56.618 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-07 17:04:56.618 | step 3 | route=IT_Ticket | empId=4991 | apiMs=3.88 | totalMs=3.88
2026-04-07 17:05:04.905 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=17:05:04.905
2026-04-07 17:05:05.225 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=318.85
2026-04-07 17:05:05.228 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=322.57 | totalMs=322.57
2026-04-07 17:05:07.834 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=17:05:07.834
2026-04-07 17:05:07.859 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=23.9
2026-04-07 17:05:07.862 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=27.51 | totalMs=27.51
2026-04-07 17:05:44.138 | step 1 | route=IT_TicketPost | empId=4991 | query called at=17:05:44.138
2026-04-07 17:05:44.150 | step 2 | route=IT_TicketPost | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-04-07 17:05:44.153 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=15.34 | totalMs=15.34
2026-04-07 17:05:44.156 | step 1 | route=IT_TicketPost | empId=4991 | query called at=17:05:44.156
2026-04-07 17:05:44.174 | step 2 | route=IT_TicketPost | empId=4991 | query=IT_Ticket_Save_SPOC | queryMs=15.31
2026-04-07 17:05:44.177 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=20.40 | totalMs=20.40
2026-04-07 17:05:44.177 | step 1 | route=IT_TicketPost | empId=4991 | query called at=17:05:44.177
2026-04-07 17:05:44.179 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-07 17:05:44.179 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=2.40 | totalMs=2.40
2026-04-07 17:05:44.180 | step 1 | route=IT_TicketPost | empId=4991 | query called at=17:05:44.180
2026-04-07 17:05:44.181 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-07 17:05:44.181 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=1.61 | totalMs=1.61
2026-04-07 17:05:46.439 | step 1 | route=IT_Ticket | empId=4991 | query called at=17:05:46.439
2026-04-07 17:05:46.449 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-07 17:05:46.451 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-07 17:05:46.452 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 17:05:46.454 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 17:05:46.455 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-07 17:05:46.457 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=1.31
2026-04-07 17:05:46.457 | step 3 | route=IT_Ticket | empId=4991 | apiMs=18.51 | totalMs=18.51
2026-04-07 17:05:46.458 | step 1 | route=IT_Ticket | empId=4991 | query called at=17:05:46.458
2026-04-07 17:05:46.459 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-07 17:05:46.461 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 17:05:46.462 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 17:05:46.462 | step 3 | route=IT_Ticket | empId=4991 | apiMs=4.66 | totalMs=4.66
2026-04-07 17:23:25.772 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:23:25.772
2026-04-07 17:23:25.812 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=39.12
2026-04-07 17:23:25.814 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-07 17:23:25.815 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-07 17:23:25.817 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 17:23:25.839 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=21.87
2026-04-07 17:23:25.844 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.27
2026-04-07 17:23:25.845 | step 3 | route=IT_Ticket | empId=60438 | apiMs=72.49 | totalMs=72.49
2026-04-07 17:23:25.845 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:23:25.845
2026-04-07 17:23:25.865 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=18.95
2026-04-07 17:23:25.866 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 17:23:25.867 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-07 17:23:25.867 | step 3 | route=IT_Ticket | empId=60438 | apiMs=22.20 | totalMs=22.20
2026-04-07 17:23:33.171 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=17:23:33.171
2026-04-07 17:23:33.213 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=41.2
2026-04-07 17:23:33.216 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=45.10 | totalMs=45.10
2026-04-07 17:23:35.889 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=17:23:35.889
2026-04-07 17:23:35.912 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=22.83
2026-04-07 17:23:35.916 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=26.68 | totalMs=26.68
2026-04-07 17:24:14.452 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:24:14.452
2026-04-07 17:24:14.462 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-04-07 17:24:14.465 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=13.27 | totalMs=13.27
2026-04-07 17:24:14.468 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:24:14.468
2026-04-07 17:24:14.530 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=59.34
2026-04-07 17:24:14.532 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=63.57 | totalMs=63.57
2026-04-07 17:24:14.532 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:24:14.532
2026-04-07 17:24:14.534 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-07 17:24:14.534 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.09 | totalMs=2.09
2026-04-07 17:24:14.535 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:24:14.535
2026-04-07 17:24:14.536 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-07 17:24:14.537 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.91 | totalMs=1.91
2026-04-07 17:24:14.785 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:24:14.785
2026-04-07 17:24:14.800 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=14.9
2026-04-07 17:24:14.814 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=13.16
2026-04-07 17:24:14.815 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-07 17:24:14.817 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-04-07 17:24:14.821 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=3.3
2026-04-07 17:24:14.830 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=9.04
2026-04-07 17:24:14.831 | step 3 | route=IT_Ticket | empId=60438 | apiMs=46.09 | totalMs=46.09
2026-04-07 17:24:14.831 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:24:14.831
2026-04-07 17:24:14.834 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=2.83
2026-04-07 17:24:14.838 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=2.75
2026-04-07 17:24:14.841 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=2.78
2026-04-07 17:24:14.841 | step 3 | route=IT_Ticket | empId=60438 | apiMs=9.78 | totalMs=9.78
2026-04-07 17:24:20.835 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=17:24:20.835
2026-04-07 17:24:20.897 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=61.19
2026-04-07 17:24:20.900 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=64.90 | totalMs=64.90
2026-04-07 17:24:23.151 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=17:24:23.151
2026-04-07 17:24:23.161 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-07 17:24:23.165 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=13.94 | totalMs=13.94
2026-04-07 17:24:25.136 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:24:25.136
2026-04-07 17:24:25.146 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-04-07 17:24:25.147 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-07 17:24:25.149 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-07 17:24:25.150 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-07 17:24:25.151 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-07 17:24:25.152 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=0.87
2026-04-07 17:24:25.152 | step 3 | route=IT_Ticket | empId=61350 | apiMs=16.49 | totalMs=16.49
2026-04-07 17:24:25.153 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:24:25.153
2026-04-07 17:24:25.154 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-07 17:24:25.155 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-07 17:24:25.156 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-07 17:24:25.157 | step 3 | route=IT_Ticket | empId=61350 | apiMs=3.60 | totalMs=3.60
2026-04-07 17:24:32.680 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:24:32.680
2026-04-07 17:24:32.712 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=31.77
2026-04-07 17:24:32.713 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=32.86 | totalMs=32.86
2026-04-07 17:24:37.085 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:24:37.085
2026-04-07 17:24:37.102 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.53
2026-04-07 17:24:37.105 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=20.42 | totalMs=20.42
2026-04-07 17:24:37.109 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:24:37.109
2026-04-07 17:24:37.156 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=45.04
2026-04-07 17:24:37.169 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=60.67 | totalMs=60.67
2026-04-07 17:24:37.170 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:24:37.170
2026-04-07 17:24:37.179 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.54
2026-04-07 17:24:37.179 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=9.49 | totalMs=9.49
2026-04-07 17:24:37.180 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:24:37.180
2026-04-07 17:24:37.188 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.58
2026-04-07 17:24:37.188 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=8.40 | totalMs=8.40
2026-04-07 17:24:37.439 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:24:37.439
2026-04-07 17:24:37.452 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-07 17:24:37.456 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-07 17:24:37.457 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-07 17:24:37.459 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 17:24:37.460 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-07 17:24:37.461 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.15
2026-04-07 17:24:37.462 | step 3 | route=IT_Ticket | empId=60438 | apiMs=22.63 | totalMs=22.63
2026-04-07 17:24:37.462 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:24:37.462
2026-04-07 17:24:37.464 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 17:24:37.465 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 17:24:37.466 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-07 17:24:37.466 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.09 | totalMs=4.09
2026-04-07 17:24:38.844 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:24:38.844
2026-04-07 17:24:38.856 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-04-07 17:24:38.857 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=12.18 | totalMs=12.18
2026-04-07 17:25:27.848 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:25:27.848
2026-04-07 17:25:27.859 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-07 17:25:27.860 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-07 17:25:27.862 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 17:25:27.863 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 17:25:27.865 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-07 17:25:27.866 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.33
2026-04-07 17:25:27.867 | step 3 | route=IT_Ticket | empId=43200 | apiMs=18.77 | totalMs=18.77
2026-04-07 17:25:27.867 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:25:27.867
2026-04-07 17:25:27.869 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-07 17:25:27.870 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-07 17:25:27.871 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 17:25:27.872 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.58 | totalMs=4.58
2026-04-07 17:25:46.437 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:25:46.437
2026-04-07 17:25:46.448 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-07 17:25:46.452 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.90 | totalMs=14.90
2026-04-07 17:25:46.455 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:25:46.455
2026-04-07 17:25:46.479 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=20.97
2026-04-07 17:25:46.481 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=25.96 | totalMs=25.96
2026-04-07 17:25:46.481 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:25:46.481
2026-04-07 17:25:46.483 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-07 17:25:46.484 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.50 | totalMs=2.50
2026-04-07 17:25:46.484 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:25:46.484
2026-04-07 17:25:46.486 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-07 17:25:46.486 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.83 | totalMs=1.83
2026-04-07 17:25:46.784 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:25:46.784
2026-04-07 17:25:46.795 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-07 17:25:46.797 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-07 17:25:46.798 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-07 17:25:46.800 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-07 17:25:46.801 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-07 17:25:46.803 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.48
2026-04-07 17:25:46.803 | step 3 | route=IT_Ticket | empId=61350 | apiMs=19.08 | totalMs=19.08
2026-04-07 17:25:46.804 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:25:46.804
2026-04-07 17:25:46.806 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-07 17:25:46.807 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-07 17:25:46.808 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 17:25:46.809 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.54 | totalMs=4.54
2026-04-07 17:25:50.203 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:25:50.203
2026-04-07 17:25:50.238 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=35.15
2026-04-07 17:25:50.239 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=36.27 | totalMs=36.27
2026-04-07 17:25:58.274 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=17:25:58.274
2026-04-07 17:25:58.284 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-07 17:25:58.287 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=13.72 | totalMs=13.72
2026-04-07 17:26:46.881 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:26:46.881
2026-04-07 17:26:46.897 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=15.82
2026-04-07 17:26:46.898 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=16.94 | totalMs=16.94
2026-04-07 17:26:46.898 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:26:46.898
2026-04-07 17:26:46.936 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=37.71
2026-04-07 17:26:46.956 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=58.19 | totalMs=58.19
2026-04-07 17:26:46.957 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:26:46.957
2026-04-07 17:26:46.959 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-07 17:26:46.959 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.14 | totalMs=2.14
2026-04-07 17:26:46.959 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:26:46.959
2026-04-07 17:26:46.961 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-07 17:26:46.961 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.58 | totalMs=1.58
2026-04-07 17:26:47.266 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:26:47.266
2026-04-07 17:26:47.285 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=15.97
2026-04-07 17:26:47.293 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.09
2026-04-07 17:26:47.302 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-04-07 17:26:47.310 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-04-07 17:26:47.319 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=8.13
2026-04-07 17:26:47.327 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=8.19
2026-04-07 17:26:47.328 | step 3 | route=IT_Ticket | empId=43200 | apiMs=61.51 | totalMs=61.51
2026-04-07 17:26:47.328 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:26:47.328
2026-04-07 17:26:47.336 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=6.93
2026-04-07 17:26:47.344 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-04-07 17:26:47.352 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-04-07 17:26:47.353 | step 3 | route=IT_Ticket | empId=43200 | apiMs=24.60 | totalMs=24.60
2026-04-07 17:27:07.336 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:27:07.336
2026-04-07 17:27:07.391 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=54.01
2026-04-07 17:27:07.391 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=55.06 | totalMs=55.06
2026-04-07 17:27:15.634 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=17:27:15.634
2026-04-07 17:27:16.019 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=384.69
2026-04-07 17:27:16.020 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=385.82 | totalMs=385.82
2026-04-07 17:28:35.171 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:28:35.171
2026-04-07 17:28:35.182 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-07 17:28:35.186 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.20 | totalMs=14.20
2026-04-07 17:28:35.188 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:28:35.188
2026-04-07 17:28:35.202 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=10.4
2026-04-07 17:28:35.204 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=15.72 | totalMs=15.72
2026-04-07 17:28:35.205 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:28:35.205
2026-04-07 17:28:35.206 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-07 17:28:35.207 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.20 | totalMs=2.20
2026-04-07 17:28:35.207 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:28:35.207
2026-04-07 17:28:35.209 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-07 17:28:35.209 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.91 | totalMs=1.91
2026-04-07 17:28:35.492 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:28:35.492
2026-04-07 17:28:35.502 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-04-07 17:28:35.504 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-07 17:28:35.505 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-07 17:28:35.507 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-07 17:28:35.508 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-07 17:28:35.510 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.46
2026-04-07 17:28:35.511 | step 3 | route=IT_Ticket | empId=43200 | apiMs=19.04 | totalMs=19.04
2026-04-07 17:28:35.511 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:28:35.511
2026-04-07 17:28:35.513 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-07 17:28:35.514 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 17:28:35.516 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-07 17:28:35.516 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.65 | totalMs=4.65
2026-04-07 17:29:05.042 | step 5 | route=dashboard | empId=GGA0949 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 17:32:51.657 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:32:51.657
2026-04-07 17:32:51.701 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=43.48
2026-04-07 17:32:51.703 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-07 17:32:51.705 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-07 17:32:51.706 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 17:32:51.731 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=24.01
2026-04-07 17:32:51.736 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.42
2026-04-07 17:32:51.737 | step 3 | route=IT_Ticket | empId=31232 | apiMs=79.36 | totalMs=79.36
2026-04-07 17:32:51.737 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:32:51.737
2026-04-07 17:32:51.756 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=18.29
2026-04-07 17:32:51.757 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 17:32:51.759 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-07 17:32:51.759 | step 3 | route=IT_Ticket | empId=31232 | apiMs=21.69 | totalMs=21.69
2026-04-07 17:33:02.520 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:33:02.520
2026-04-07 17:33:02.836 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=315.94
2026-04-07 17:33:02.837 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=317.09 | totalMs=317.09
2026-04-07 17:33:04.479 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:33:04.479
2026-04-07 17:33:04.494 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.57
2026-04-07 17:33:04.497 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=18.12 | totalMs=18.12
2026-04-07 17:33:40.937 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:33:40.937
2026-04-07 17:33:40.948 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-04-07 17:33:40.952 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=14.77 | totalMs=14.77
2026-04-07 17:33:40.955 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:33:40.955
2026-04-07 17:33:40.980 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=21.62
2026-04-07 17:33:40.982 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=26.93 | totalMs=26.93
2026-04-07 17:33:40.982 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:33:40.982
2026-04-07 17:33:40.985 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-07 17:33:40.985 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.66 | totalMs=2.66
2026-04-07 17:33:41.217 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:33:41.217
2026-04-07 17:33:41.228 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-04-07 17:33:41.230 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-07 17:33:41.231 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-07 17:33:41.233 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-07 17:33:41.234 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.54
2026-04-07 17:33:41.237 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=1.7
2026-04-07 17:33:41.237 | step 3 | route=IT_Ticket | empId=31232 | apiMs=20.33 | totalMs=20.33
2026-04-07 17:33:41.237 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:33:41.237
2026-04-07 17:33:41.239 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-07 17:33:41.240 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-07 17:33:41.242 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 17:33:41.242 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.74 | totalMs=4.74
2026-04-07 17:35:24.978 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:35:24.978
2026-04-07 17:35:25.072 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=93.79
2026-04-07 17:35:25.073 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=94.82 | totalMs=94.82
2026-04-07 17:35:26.045 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:26.045
2026-04-07 17:35:52.981 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:35:52.981
2026-04-07 17:35:53.015 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=33.8
2026-04-07 17:35:53.032 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=14.25
2026-04-07 17:35:53.035 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.5
2026-04-07 17:35:53.038 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.53
2026-04-07 17:35:53.040 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=59.00 | totalMs=59.00
2026-04-07 17:35:53.040 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:35:53.040
2026-04-07 17:35:53.043 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-07 17:35:53.044 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-07 17:35:53.045 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-07 17:35:53.046 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.10 | totalMs=5.10
2026-04-07 17:35:53.046 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:35:53.046
2026-04-07 17:35:53.047 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-07 17:35:53.049 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-07 17:35:53.050 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-07 17:35:53.050 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.35 | totalMs=4.35
2026-04-07 17:35:53.051 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:35:53.051
2026-04-07 17:35:53.052 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-07 17:35:53.054 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-07 17:35:53.055 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 17:35:53.055 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.21 | totalMs=4.21
2026-04-07 17:35:53.056 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:35:53.056
2026-04-07 17:35:53.057 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 17:35:53.059 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-07 17:35:53.060 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-07 17:35:53.060 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.41 | totalMs=4.41
2026-04-07 17:35:54.007 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:35:54.007
2026-04-07 17:35:54.029 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=20.97
2026-04-07 17:35:54.029 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=21.96 | totalMs=21.96
2026-04-07 17:35:56.840 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:56.840
2026-04-07 17:38:26.155 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:38:26.155
2026-04-07 17:38:26.178 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=22.36
2026-04-07 17:38:26.181 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=26.12 | totalMs=26.12
2026-04-07 17:38:29.412 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:38:29.412
2026-04-07 17:38:34.677 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:38:34.677
2026-04-07 17:38:34.705 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=25.36
2026-04-07 17:38:34.727 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=16.39
2026-04-07 17:38:34.732 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=55.52 | totalMs=55.52
2026-04-07 17:38:34.732 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:38:34.732
2026-04-07 17:38:34.734 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-07 17:38:34.736 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-07 17:38:34.737 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-04-07 17:38:34.737 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.60 | totalMs=4.60
2026-04-07 17:38:38.306 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=17:38:38.306
2026-04-07 17:38:38.311 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-07 17:38:38.316 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-07 17:38:38.320 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-07 17:38:38.320 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=14.06 | totalMs=14.06
2026-04-07 17:38:39.176 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=17:38:39.176
2026-04-07 17:38:39.198 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=21.48
2026-04-07 17:38:39.199 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=22.53 | totalMs=22.53
2026-04-07 17:38:39.671 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:38:39.671
2026-04-07 17:45:29.167 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:45:29.167
2026-04-07 17:48:21.619 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:48:21.619
2026-04-07 17:48:21.663 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=43.76
2026-04-07 17:48:21.665 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-07 17:48:21.666 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 17:48:21.668 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-07 17:48:21.694 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=26.32
2026-04-07 17:48:21.700 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=5.56
2026-04-07 17:48:21.701 | step 3 | route=IT_Ticket | empId=43200 | apiMs=81.88 | totalMs=81.88
2026-04-07 17:48:21.701 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:48:21.701
2026-04-07 17:48:21.721 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=19.71
2026-04-07 17:48:21.723 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-07 17:48:21.724 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-07 17:48:21.724 | step 3 | route=IT_Ticket | empId=43200 | apiMs=23.25 | totalMs=23.25
2026-04-07 17:48:26.761 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:48:26.761
2026-04-07 17:48:26.942 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=180.16
2026-04-07 17:48:26.943 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=181.17 | totalMs=181.17
2026-04-07 17:48:29.973 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=17:48:29.973
2026-04-07 17:48:29.984 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-07 17:48:29.985 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=11.32 | totalMs=11.32
2026-04-07 17:49:04.114 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:49:04.114
2026-04-07 17:49:04.125 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-07 17:49:04.126 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=11.49 | totalMs=11.49
2026-04-07 17:49:04.126 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:49:04.126
2026-04-07 17:49:04.162 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=35.07
2026-04-07 17:49:04.164 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=37.46 | totalMs=37.46
2026-04-07 17:49:04.164 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:49:04.164
2026-04-07 17:49:04.166 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-07 17:49:04.166 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.15 | totalMs=2.15
2026-04-07 17:49:04.167 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:49:04.167
2026-04-07 17:49:04.168 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-07 17:49:04.168 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.74 | totalMs=1.74
2026-04-07 17:49:05.260 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:49:05.260
2026-04-07 17:49:05.271 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-07 17:49:05.273 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-07 17:49:05.274 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-07 17:49:05.276 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 17:49:05.278 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.6
2026-04-07 17:49:05.280 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.4
2026-04-07 17:49:05.280 | step 3 | route=IT_Ticket | empId=43200 | apiMs=19.49 | totalMs=19.49
2026-04-07 17:49:05.280 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:49:05.280
2026-04-07 17:49:05.282 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-07 17:49:05.283 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-07 17:49:05.285 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-07 17:49:05.285 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.76 | totalMs=4.76
2026-04-07 17:52:27.103 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:52:27.103
2026-04-07 17:52:27.114 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-04-07 17:52:27.118 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-07 17:52:27.122 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 17:52:27.126 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-07 17:52:27.128 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-07 17:52:27.134 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=5.62
2026-04-07 17:52:27.134 | step 3 | route=IT_Ticket | empId=58335 | apiMs=31.30 | totalMs=31.30
2026-04-07 17:52:27.135 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:52:27.135
2026-04-07 17:52:27.136 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-07 17:52:27.138 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-07 17:52:27.139 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 17:52:27.139 | step 3 | route=IT_Ticket | empId=58335 | apiMs=4.73 | totalMs=4.73
2026-04-07 17:52:34.482 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=17:52:34.482
2026-04-07 17:52:34.845 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=362.59
2026-04-07 17:52:34.845 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=363.58 | totalMs=363.58
2026-04-07 17:52:36.607 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=17:52:36.607
2026-04-07 17:52:36.618 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-07 17:52:36.618 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=11.17 | totalMs=11.17
2026-04-07 17:53:38.877 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:53:38.877
2026-04-07 17:53:38.895 | step 2 | route=IT_TicketPost | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=17.73
2026-04-07 17:53:38.899 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=21.62 | totalMs=21.62
2026-04-07 17:53:38.902 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:53:38.902
2026-04-07 17:53:39.149 | step 2 | route=IT_TicketPost | empId=58335 | query=IT_Ticket_Save_SPOC | queryMs=244.42
2026-04-07 17:53:39.161 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=259.65 | totalMs=259.65
2026-04-07 17:53:39.162 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:53:39.162
2026-04-07 17:53:39.170 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.78
2026-04-07 17:53:39.170 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=8.56 | totalMs=8.56
2026-04-07 17:53:39.171 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:53:39.171
2026-04-07 17:53:39.178 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.19
2026-04-07 17:53:39.179 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=7.91 | totalMs=7.91
2026-04-07 17:53:39.396 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:53:39.396
2026-04-07 17:53:39.412 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=15.05
2026-04-07 17:53:39.420 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-04-07 17:53:39.428 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-04-07 17:53:39.437 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-04-07 17:53:39.445 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-04-07 17:53:39.454 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=8.2
2026-04-07 17:53:39.454 | step 3 | route=IT_Ticket | empId=58335 | apiMs=57.83 | totalMs=57.83
2026-04-07 17:53:39.455 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:53:39.455
2026-04-07 17:53:39.462 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=7.23
2026-04-07 17:53:39.471 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-04-07 17:53:39.479 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-04-07 17:53:39.479 | step 3 | route=IT_Ticket | empId=58335 | apiMs=24.53 | totalMs=24.53
2026-04-07 17:53:49.314 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=17:53:49.314
2026-04-07 17:53:49.468 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=153.17
2026-04-07 17:53:49.469 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=154.17 | totalMs=154.17
2026-04-07 17:53:51.163 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=17:53:51.163
2026-04-07 17:53:51.174 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-07 17:53:51.174 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=10.97 | totalMs=10.97
2026-04-07 17:54:48.248 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:54:48.248
2026-04-07 17:54:48.259 | step 2 | route=IT_TicketPost | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-07 17:54:48.259 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=11.51 | totalMs=11.51
2026-04-07 17:54:48.260 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:54:48.260
2026-04-07 17:54:48.263 | step 2 | route=IT_TicketPost | empId=58335 | query=IT_Ticket_Save_SPOC | queryMs=2.89
2026-04-07 17:54:48.266 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=5.77 | totalMs=5.77
2026-04-07 17:54:48.266 | step 1 | route=IT_TicketPost | empId=58335 | query called at=17:54:48.266
2026-04-07 17:54:48.268 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-07 17:54:48.268 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=2.29 | totalMs=2.29
2026-04-07 17:54:48.488 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:54:48.488
2026-04-07 17:54:48.499 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-07 17:54:48.500 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-07 17:54:48.502 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-07 17:54:48.503 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-07 17:54:48.505 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-07 17:54:48.506 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-07 17:54:48.507 | step 3 | route=IT_Ticket | empId=58335 | apiMs=18.66 | totalMs=18.66
2026-04-07 17:54:48.507 | step 1 | route=IT_Ticket | empId=58335 | query called at=17:54:48.507
2026-04-07 17:54:48.509 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-07 17:54:48.510 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-07 17:54:48.513 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=2.29
2026-04-07 17:54:48.513 | step 3 | route=IT_Ticket | empId=58335 | apiMs=5.91 | totalMs=5.91
2026-04-07 17:56:49.857 | step 1 | route=Ticket_SPOC_Approve | empId=300 | query called at=17:56:49.857
2026-04-07 17:56:49.900 | step 2 | route=Ticket_SPOC_Approve | empId=300 | query=IT_TIcket_SPOCApp_Report | queryMs=42.86
2026-04-07 17:56:49.901 | step 3 | route=Ticket_SPOC_Approve | empId=300 | apiMs=43.86 | totalMs=43.86
2026-04-07 17:56:50.342 | step 4 | route=pageRenderd | empId=300 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:56:50.342
2026-04-07 17:56:53.765 | step 1 | route=SPOC_Entry_Save | empId=300 | query called at=17:56:53.765
2026-04-07 17:56:53.858 | step 2 | route=SPOC_Entry_Save | empId=300 | query=IT_Ticket_Update_SPOC | queryMs=92.16
2026-04-07 17:56:53.936 | step 2 | route=SPOC_Entry_Save | empId=300 | query=IT_Ticket_Update_SPOC | queryMs=37.81
2026-04-07 17:56:53.940 | step 3 | route=SPOC_Entry_Save | empId=300 | apiMs=174.40 | totalMs=174.40
2026-04-07 17:56:53.943 | step 1 | route=SPOC_Entry_Save | empId=300 | query called at=17:56:53.943
2026-04-07 17:56:53.944 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-07 17:56:53.945 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-07 17:56:53.946 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.61
2026-04-07 17:56:53.946 | step 3 | route=SPOC_Entry_Save | empId=300 | apiMs=3.91 | totalMs=3.91
2026-04-07 17:56:53.947 | step 1 | route=SPOC_Entry_Save | empId=300 | query called at=17:56:53.947
2026-04-07 17:56:53.948 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-07 17:56:53.949 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-07 17:56:53.950 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-07 17:56:53.950 | step 3 | route=SPOC_Entry_Save | empId=300 | apiMs=3.45 | totalMs=3.45
2026-04-07 17:56:55.993 | step 1 | route=Ticket_SPOC_Approve | empId=300 | query called at=17:56:55.993
2026-04-07 17:56:56.009 | step 2 | route=Ticket_SPOC_Approve | empId=300 | query=IT_TIcket_SPOCApp_Report | queryMs=15.59
2026-04-07 17:56:56.012 | step 3 | route=Ticket_SPOC_Approve | empId=300 | apiMs=19.07 | totalMs=19.07
2026-04-07 17:56:56.325 | step 4 | route=pageRenderd | empId=300 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:56:56.325
2026-04-07 17:59:22.790 | step 5 | route=dashboard | empId=gla0218 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 18:12:11.088 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:12:11.088
2026-04-07 18:12:11.129 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=40.23
2026-04-07 18:12:11.130 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-07 18:12:11.132 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 18:12:11.133 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 18:12:11.158 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=23.89
2026-04-07 18:12:11.159 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.18
2026-04-07 18:12:11.159 | step 3 | route=IT_Ticket | empId=46973 | apiMs=71.66 | totalMs=71.66
2026-04-07 18:12:11.160 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:12:11.160
2026-04-07 18:12:11.179 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=18.58
2026-04-07 18:12:11.181 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-07 18:12:11.182 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-07 18:12:11.182 | step 3 | route=IT_Ticket | empId=46973 | apiMs=22.38 | totalMs=22.38
2026-04-07 18:12:20.000 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=18:12:20.000
2026-04-07 18:12:20.428 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=427.97
2026-04-07 18:12:20.432 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=432.29 | totalMs=432.29
2026-04-07 18:12:22.897 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=18:12:22.897
2026-04-07 18:12:22.908 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-04-07 18:12:22.911 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=14.94 | totalMs=14.94
2026-04-07 18:13:37.626 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:13:37.626
2026-04-07 18:13:37.637 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-07 18:13:37.637 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=11.35 | totalMs=11.35
2026-04-07 18:13:37.638 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:13:37.638
2026-04-07 18:13:37.680 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=40.97
2026-04-07 18:13:37.681 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=43.39 | totalMs=43.39
2026-04-07 18:13:37.682 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:13:37.682
2026-04-07 18:13:37.705 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.87
2026-04-07 18:13:37.705 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=23.70 | totalMs=23.70
2026-04-07 18:13:37.706 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:13:37.706
2026-04-07 18:13:37.707 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-07 18:13:37.708 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.86 | totalMs=1.86
2026-04-07 18:13:40.648 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:13:40.648
2026-04-07 18:13:40.659 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-07 18:13:40.663 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-07 18:13:40.667 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-07 18:13:40.669 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-07 18:13:40.670 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-07 18:13:40.672 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-07 18:13:40.673 | step 3 | route=IT_Ticket | empId=46973 | apiMs=24.02 | totalMs=24.02
2026-04-07 18:13:40.673 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:13:40.673
2026-04-07 18:13:40.675 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-07 18:13:40.676 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-07 18:13:40.677 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-07 18:13:40.678 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.74 | totalMs=4.74
2026-04-07 18:14:36.611 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:14:36.611
2026-04-07 18:14:36.677 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=65.88
2026-04-07 18:14:36.678 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=66.96 | totalMs=66.96
2026-04-07 18:14:37.176 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:14:37.176
2026-04-07 18:14:57.625 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:14:57.625
2026-04-07 18:14:57.663 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=37.34
2026-04-07 18:14:57.676 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=51.00 | totalMs=51.00
2026-04-07 18:14:57.679 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=18:14:57.679
2026-04-07 18:14:57.684 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.04
2026-04-07 18:14:57.685 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-07 18:14:57.686 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-07 18:14:57.687 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.93 | totalMs=7.93
2026-04-07 18:15:00.820 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=18:15:00.820
2026-04-07 18:15:00.854 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.48
2026-04-07 18:15:00.854 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.39 | totalMs=34.39
2026-04-07 18:15:01.311 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:15:01.311
2026-04-07 18:22:31.260 | step 1 | route=IT_Ticket_Report | empId=43200 | query called at=18:22:31.260
2026-04-07 18:22:31.481 | step 2 | route=IT_Ticket_Report | empId=43200 | query=kpi_it_ticket_report_page_proc | queryMs=219.78
2026-04-07 18:22:31.484 | step 3 | route=IT_Ticket_Report | empId=43200 | apiMs=223.76 | totalMs=223.76
2026-04-07 18:22:32.024 | step 4 | route=pageRenderd | empId=43200 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:22:32.024
2026-04-07 18:33:15.957 | step 1 | route=IT_Ticket | empId=406 | query called at=18:33:15.957
2026-04-07 18:33:15.998 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=40.53
2026-04-07 18:33:16.000 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-07 18:33:16.002 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-07 18:33:16.003 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-07 18:33:16.028 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=24.34
2026-04-07 18:33:16.034 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.3
2026-04-07 18:33:16.034 | step 3 | route=IT_Ticket | empId=406 | apiMs=77.25 | totalMs=77.25
2026-04-07 18:33:16.035 | step 1 | route=IT_Ticket | empId=406 | query called at=18:33:16.035
2026-04-07 18:33:16.054 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=18.92
2026-04-07 18:33:16.055 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 18:33:16.057 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-07 18:33:16.057 | step 3 | route=IT_Ticket | empId=406 | apiMs=22.33 | totalMs=22.33
2026-04-07 18:33:26.548 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=18:33:26.548
2026-04-07 18:33:26.736 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=187.33
2026-04-07 18:33:26.737 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=188.37 | totalMs=188.37
2026-04-07 18:33:31.270 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=18:33:31.270
2026-04-07 18:33:31.282 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-04-07 18:33:31.285 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=14.97 | totalMs=14.97
2026-04-07 20:10:56.507 | step 5 | route=dashboard | empId=Gha0052 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 20:14:28.957 | step 1 | route=IT_Ticket | empId=406 | query called at=20:14:28.957
2026-04-07 20:14:29.013 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=54.73
2026-04-07 20:14:29.017 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-07 20:14:29.020 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-07 20:14:29.024 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-07 20:14:29.039 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=14.6
2026-04-07 20:14:29.051 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=11.86
2026-04-07 20:14:29.052 | step 3 | route=IT_Ticket | empId=406 | apiMs=94.17 | totalMs=94.17
2026-04-07 20:14:29.052 | step 1 | route=IT_Ticket | empId=406 | query called at=20:14:29.052
2026-04-07 20:14:29.063 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=10.94
2026-04-07 20:14:29.064 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-07 20:14:29.066 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-07 20:14:29.066 | step 3 | route=IT_Ticket | empId=406 | apiMs=14.43 | totalMs=14.43
2026-04-07 20:14:35.003 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=20:14:35.003
2026-04-07 20:14:35.184 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=179.37
2026-04-07 20:14:35.187 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=183.66 | totalMs=183.66
2026-04-07 20:14:37.174 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=20:14:37.174
2026-04-07 20:14:37.185 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-07 20:14:37.185 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=11.63 | totalMs=11.63
2026-04-07 20:15:19.504 | step 1 | route=IT_Ticket | empId=48046 | query called at=20:15:19.504
2026-04-07 20:15:19.514 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-04-07 20:15:19.516 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-07 20:15:19.518 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-07 20:15:19.519 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-07 20:15:19.520 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-07 20:15:19.522 | step 2 | route=IT_Ticket | empId=48046 | query=VMS_Comp_login_proc | queryMs=1.17
2026-04-07 20:15:19.522 | step 3 | route=IT_Ticket | empId=48046 | apiMs=17.75 | totalMs=17.75
2026-04-07 20:15:19.522 | step 1 | route=IT_Ticket | empId=48046 | query called at=20:15:19.522
2026-04-07 20:15:19.524 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-07 20:15:19.525 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-07 20:15:19.526 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-07 20:15:19.527 | step 3 | route=IT_Ticket | empId=48046 | apiMs=4.14 | totalMs=4.14
2026-04-07 20:16:42.022 | step 5 | route=dashboard | empId=gnt0071 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-07 20:17:01.771 | step 1 | route=IT_TicketPost | empId=406 | query called at=20:17:01.771
2026-04-07 20:17:01.781 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-07 20:17:01.782 | step 3 | route=IT_TicketPost | empId=406 | apiMs=11.21 | totalMs=11.21
2026-04-07 20:17:01.782 | step 1 | route=IT_TicketPost | empId=406 | query called at=20:17:01.782
2026-04-07 20:17:01.824 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=41.19
2026-04-07 20:17:01.826 | step 3 | route=IT_TicketPost | empId=406 | apiMs=43.66 | totalMs=43.66
2026-04-07 20:17:01.826 | step 1 | route=IT_TicketPost | empId=406 | query called at=20:17:01.826
2026-04-07 20:17:01.829 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-04-07 20:17:01.829 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.60 | totalMs=2.60
2026-04-07 20:17:01.830 | step 1 | route=IT_TicketPost | empId=406 | query called at=20:17:01.830
2026-04-07 20:17:01.831 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-07 20:17:01.831 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.83 | totalMs=1.83
2026-04-07 20:17:05.114 | step 1 | route=IT_Ticket | empId=406 | query called at=20:17:05.114
2026-04-07 20:17:05.127 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-07 20:17:05.132 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-07 20:17:05.134 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-07 20:17:05.135 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-07 20:17:05.137 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.57
2026-04-07 20:17:05.139 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.42
2026-04-07 20:17:05.139 | step 3 | route=IT_Ticket | empId=406 | apiMs=25.29 | totalMs=25.29
2026-04-07 20:17:05.140 | step 1 | route=IT_Ticket | empId=406 | query called at=20:17:05.140
2026-04-07 20:17:05.141 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-07 20:17:05.143 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-07 20:17:05.144 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-07 20:17:05.145 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.83 | totalMs=4.83
2026-04-07 20:17:11.608 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=20:17:11.608
2026-04-07 20:17:11.787 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=178.75
2026-04-07 20:17:11.788 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=179.80 | totalMs=179.80
2026-04-07 20:17:13.908 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=20:17:13.908
2026-04-07 20:17:13.918 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-07 20:17:13.922 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=13.82 | totalMs=13.82
2026-04-07 20:20:43.255 | step 1 | route=IT_TicketPost | empId=406 | query called at=20:20:43.255
2026-04-07 20:20:43.284 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=27.69
2026-04-07 20:20:43.287 | step 3 | route=IT_TicketPost | empId=406 | apiMs=31.96 | totalMs=31.96
2026-04-07 20:20:43.290 | step 1 | route=IT_TicketPost | empId=406 | query called at=20:20:43.290
2026-04-07 20:20:43.301 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=7.98
2026-04-07 20:20:43.304 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.91 | totalMs=13.91
2026-04-07 20:20:43.304 | step 1 | route=IT_TicketPost | empId=406 | query called at=20:20:43.304
2026-04-07 20:20:43.306 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-07 20:20:43.306 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.97 | totalMs=1.97
2026-04-07 20:20:43.307 | step 1 | route=IT_TicketPost | empId=406 | query called at=20:20:43.307
2026-04-07 20:20:43.308 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-07 20:20:43.308 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.81 | totalMs=1.81
2026-04-07 20:20:45.888 | step 1 | route=IT_Ticket | empId=406 | query called at=20:20:45.888
2026-04-07 20:20:45.898 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-04-07 20:20:45.900 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-07 20:20:45.901 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-07 20:20:45.902 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-07 20:20:45.904 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-04-07 20:20:45.905 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.11
2026-04-07 20:20:45.906 | step 3 | route=IT_Ticket | empId=406 | apiMs=17.32 | totalMs=17.32
2026-04-07 20:20:45.906 | step 1 | route=IT_Ticket | empId=406 | query called at=20:20:45.906
2026-04-07 20:20:45.907 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-07 20:20:45.909 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-07 20:20:45.910 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-07 20:20:45.910 | step 3 | route=IT_Ticket | empId=406 | apiMs=3.98 | totalMs=3.98
2026-04-08 09:06:15.156 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:06:15.156
2026-04-08 09:06:15.214 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=57.32
2026-04-08 09:06:15.216 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-08 09:06:15.217 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-08 09:06:15.240 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=22.95
2026-04-08 09:06:15.318 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=77.6
2026-04-08 09:06:15.324 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=5.38
2026-04-08 09:06:15.324 | step 3 | route=IT_Ticket | empId=53606 | apiMs=168.43 | totalMs=168.43
2026-04-08 09:06:15.325 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:06:15.325
2026-04-08 09:06:15.402 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=76.97
2026-04-08 09:06:15.412 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=9.85
2026-04-08 09:06:15.431 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=18.76
2026-04-08 09:06:15.432 | step 3 | route=IT_Ticket | empId=53606 | apiMs=107.01 | totalMs=107.01
2026-04-08 09:06:39.307 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=09:06:39.307
2026-04-08 09:06:39.677 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=369.02
2026-04-08 09:06:39.678 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=370.23 | totalMs=370.23
2026-04-08 09:06:41.164 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=09:06:41.164
2026-04-08 09:06:41.192 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=27.68
2026-04-08 09:06:41.195 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=31.10 | totalMs=31.10
2026-04-08 09:07:14.872 | step 1 | route=IT_TicketPost | empId=53606 | query called at=09:07:14.872
2026-04-08 09:07:14.882 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-04-08 09:07:14.886 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=13.99 | totalMs=13.99
2026-04-08 09:07:14.889 | step 1 | route=IT_TicketPost | empId=53606 | query called at=09:07:14.889
2026-04-08 09:07:14.967 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=74.82
2026-04-08 09:07:14.972 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=82.45 | totalMs=82.45
2026-04-08 09:07:14.972 | step 1 | route=IT_TicketPost | empId=53606 | query called at=09:07:14.972
2026-04-08 09:07:14.977 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.18
2026-04-08 09:07:14.977 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=5.02 | totalMs=5.02
2026-04-08 09:07:17.540 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:07:17.540
2026-04-08 09:07:17.553 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-04-08 09:07:17.555 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=2.32
2026-04-08 09:07:17.557 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-08 09:07:17.558 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-08 09:07:17.560 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-08 09:07:17.576 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=15.47
2026-04-08 09:07:17.576 | step 3 | route=IT_Ticket | empId=53606 | apiMs=35.47 | totalMs=35.47
2026-04-08 09:07:17.577 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:07:17.577
2026-04-08 09:07:17.583 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=5.58
2026-04-08 09:07:17.584 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-08 09:07:17.586 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.81
2026-04-08 09:07:17.587 | step 3 | route=IT_Ticket | empId=53606 | apiMs=10.02 | totalMs=10.02
2026-04-08 09:22:40.854 | step 1 | route=IT_Ticket | empId=49454 | query called at=09:22:40.854
2026-04-08 09:22:40.923 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=69.04
2026-04-08 09:22:40.927 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-08 09:22:40.931 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-08 09:22:40.935 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-08 09:22:41.091 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=155.98
2026-04-08 09:22:41.096 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=4.56
2026-04-08 09:22:41.096 | step 3 | route=IT_Ticket | empId=49454 | apiMs=242.71 | totalMs=242.71
2026-04-08 09:22:41.097 | step 1 | route=IT_Ticket | empId=49454 | query called at=09:22:41.097
2026-04-08 09:22:41.331 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=233.13
2026-04-08 09:22:41.332 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-08 09:22:41.333 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-08 09:22:41.333 | step 3 | route=IT_Ticket | empId=49454 | apiMs=236.55 | totalMs=236.55
2026-04-08 09:23:03.628 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49454 | query called at=09:23:03.628
2026-04-08 09:23:03.943 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=315
2026-04-08 09:23:03.944 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49454 | apiMs=315.98 | totalMs=315.98
2026-04-08 09:23:08.293 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query called at=09:23:08.293
2026-04-08 09:23:08.305 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-04-08 09:23:08.309 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49454 | apiMs=15.51 | totalMs=15.51
2026-04-08 09:25:08.011 | step 1 | route=IT_TicketPost | empId=49454 | query called at=09:25:08.011
2026-04-08 09:25:08.026 | step 2 | route=IT_TicketPost | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=15.18
2026-04-08 09:25:08.030 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=19.01 | totalMs=19.01
2026-04-08 09:25:08.032 | step 1 | route=IT_TicketPost | empId=49454 | query called at=09:25:08.032
2026-04-08 09:25:08.331 | step 2 | route=IT_TicketPost | empId=49454 | query=IT_Ticket_Save_SPOC | queryMs=295.27
2026-04-08 09:25:08.333 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=300.85 | totalMs=300.85
2026-04-08 09:25:08.334 | step 1 | route=IT_TicketPost | empId=49454 | query called at=09:25:08.334
2026-04-08 09:25:08.358 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.58
2026-04-08 09:25:08.358 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=24.42 | totalMs=24.42
2026-04-08 09:25:08.359 | step 1 | route=IT_TicketPost | empId=49454 | query called at=09:25:08.359
2026-04-08 09:25:08.369 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.91
2026-04-08 09:25:08.369 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=10.64 | totalMs=10.64
2026-04-08 09:25:08.763 | step 1 | route=IT_Ticket | empId=49454 | query called at=09:25:08.763
2026-04-08 09:25:08.774 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-08 09:25:08.776 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-08 09:25:08.777 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-08 09:25:08.779 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-08 09:25:08.780 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=1.4
2026-04-08 09:25:08.787 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=6.1
2026-04-08 09:25:08.787 | step 3 | route=IT_Ticket | empId=49454 | apiMs=23.91 | totalMs=23.91
2026-04-08 09:25:08.788 | step 1 | route=IT_Ticket | empId=49454 | query called at=09:25:08.788
2026-04-08 09:25:08.789 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-08 09:25:08.790 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 09:25:08.792 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-08 09:25:08.792 | step 3 | route=IT_Ticket | empId=49454 | apiMs=4.53 | totalMs=4.53
2026-04-08 09:53:55.468 | step 1 | route=IT_Ticket | empId=47474 | query called at=09:53:55.468
2026-04-08 09:53:55.509 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=41.17
2026-04-08 09:53:55.511 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-08 09:53:55.513 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-08 09:53:55.514 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-08 09:53:55.539 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_it_Ticket_Details | queryMs=24.42
2026-04-08 09:53:55.546 | step 2 | route=IT_Ticket | empId=47474 | query=VMS_Comp_login_proc | queryMs=6.33
2026-04-08 09:53:55.546 | step 3 | route=IT_Ticket | empId=47474 | apiMs=78.28 | totalMs=78.28
2026-04-08 09:53:55.546 | step 1 | route=IT_Ticket | empId=47474 | query called at=09:53:55.546
2026-04-08 09:53:55.565 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=18.66
2026-04-08 09:53:55.567 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 09:53:55.568 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-08 09:53:55.568 | step 3 | route=IT_Ticket | empId=47474 | apiMs=22.03 | totalMs=22.03
2026-04-08 09:55:26.869 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=09:55:26.869
2026-04-08 09:55:27.072 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=203.08
2026-04-08 09:55:27.073 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=204.30 | totalMs=204.30
2026-04-08 09:55:27.476 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:55:27.476
2026-04-08 09:55:33.316 | step 1 | route=SPOC_Entry_Save | empId=38205 | query called at=09:55:33.316
2026-04-08 09:55:34.177 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=IT_Ticket_Update_SPOC | queryMs=860.35
2026-04-08 09:55:34.181 | step 3 | route=SPOC_Entry_Save | empId=38205 | apiMs=864.63 | totalMs=864.63
2026-04-08 09:55:34.181 | step 1 | route=SPOC_Entry_Save | empId=38205 | query called at=09:55:34.181
2026-04-08 09:55:34.183 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-08 09:55:34.184 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-08 09:55:34.186 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-08 09:55:34.186 | step 3 | route=SPOC_Entry_Save | empId=38205 | apiMs=4.99 | totalMs=4.99
2026-04-08 09:55:34.411 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=09:55:34.411
2026-04-08 09:55:34.428 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=16.96
2026-04-08 09:55:34.429 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=17.96 | totalMs=17.96
2026-04-08 09:55:34.752 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:55:34.752
2026-04-08 09:55:47.556 | step 1 | route=IT_Ticket | empId=7080 | query called at=09:55:47.556
2026-04-08 09:55:47.567 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-08 09:55:47.569 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-08 09:55:47.571 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-08 09:55:47.572 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-08 09:55:47.574 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-08 09:55:47.581 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=6.83
2026-04-08 09:55:47.581 | step 3 | route=IT_Ticket | empId=7080 | apiMs=24.96 | totalMs=24.96
2026-04-08 09:55:47.582 | step 1 | route=IT_Ticket | empId=7080 | query called at=09:55:47.582
2026-04-08 09:55:47.583 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-08 09:55:47.585 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-08 09:55:47.586 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-08 09:55:47.586 | step 3 | route=IT_Ticket | empId=7080 | apiMs=4.65 | totalMs=4.65
2026-04-08 09:55:55.120 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7080 | query called at=09:55:55.120
2026-04-08 09:55:55.430 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=308.45
2026-04-08 09:55:55.433 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7080 | apiMs=312.48 | totalMs=312.48
2026-04-08 09:55:57.417 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query called at=09:55:57.417
2026-04-08 09:55:57.448 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=30.54
2026-04-08 09:55:57.448 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=7080 | apiMs=31.56 | totalMs=31.56
2026-04-08 09:57:03.746 | step 1 | route=IT_Ticket | empId=47474 | query called at=09:57:03.746
2026-04-08 09:57:03.756 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-08 09:57:03.761 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-08 09:57:03.765 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-08 09:57:03.769 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-08 09:57:03.770 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-08 09:57:03.774 | step 2 | route=IT_Ticket | empId=47474 | query=VMS_Comp_login_proc | queryMs=3.62
2026-04-08 09:57:03.775 | step 3 | route=IT_Ticket | empId=47474 | apiMs=29.12 | totalMs=29.12
2026-04-08 09:57:03.775 | step 1 | route=IT_Ticket | empId=47474 | query called at=09:57:03.775
2026-04-08 09:57:03.777 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-08 09:57:03.778 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-08 09:57:03.779 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-08 09:57:03.779 | step 3 | route=IT_Ticket | empId=47474 | apiMs=3.94 | totalMs=3.94
2026-04-08 09:57:12.466 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47474 | query called at=09:57:12.466
2026-04-08 09:57:12.895 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=427.68
2026-04-08 09:57:12.895 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47474 | apiMs=428.80 | totalMs=428.80
2026-04-08 09:57:18.809 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47474 | query called at=09:57:18.809
2026-04-08 09:57:18.838 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=28.15
2026-04-08 09:57:18.841 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47474 | apiMs=32.10 | totalMs=32.10
2026-04-08 09:57:39.296 | step 1 | route=IT_TicketPost | empId=7080 | query called at=09:57:39.296
2026-04-08 09:57:39.327 | step 2 | route=IT_TicketPost | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=30.29
2026-04-08 09:57:39.330 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=34.09 | totalMs=34.09
2026-04-08 09:57:39.333 | step 1 | route=IT_TicketPost | empId=7080 | query called at=09:57:39.333
2026-04-08 09:57:39.443 | step 2 | route=IT_TicketPost | empId=7080 | query=IT_Ticket_Save_SPOC | queryMs=106.7
2026-04-08 09:57:39.469 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=135.99 | totalMs=135.99
2026-04-08 09:57:39.469 | step 1 | route=IT_TicketPost | empId=7080 | query called at=09:57:39.469
2026-04-08 09:57:39.492 | step 2 | route=IT_TicketPost | empId=7080 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.69
2026-04-08 09:57:39.493 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=23.54 | totalMs=23.54
2026-04-08 09:57:39.493 | step 1 | route=IT_TicketPost | empId=7080 | query called at=09:57:39.493
2026-04-08 09:57:39.513 | step 2 | route=IT_TicketPost | empId=7080 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.55
2026-04-08 09:57:39.514 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=20.23 | totalMs=20.23
2026-04-08 09:57:42.462 | step 1 | route=IT_Ticket | empId=7080 | query called at=09:57:42.462
2026-04-08 09:57:42.499 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=35.84
2026-04-08 09:57:42.516 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=14.39
2026-04-08 09:57:42.534 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=15.04
2026-04-08 09:57:42.551 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=17.19
2026-04-08 09:57:42.568 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=16.37
2026-04-08 09:57:42.588 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=19.63
2026-04-08 09:57:42.589 | step 3 | route=IT_Ticket | empId=7080 | apiMs=126.23 | totalMs=126.23
2026-04-08 09:57:42.589 | step 1 | route=IT_Ticket | empId=7080 | query called at=09:57:42.589
2026-04-08 09:57:42.606 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=16.28
2026-04-08 09:57:42.622 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=16.22
2026-04-08 09:57:42.639 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=16.65
2026-04-08 09:57:42.640 | step 3 | route=IT_Ticket | empId=7080 | apiMs=50.77 | totalMs=50.77
2026-04-08 09:57:46.956 | step 1 | route=IT_Ticket_Report | empId=7080 | query called at=09:57:46.956
2026-04-08 09:57:47.584 | step 2 | route=IT_Ticket_Report | empId=7080 | query=kpi_it_ticket_report_page_proc | queryMs=627.59
2026-04-08 09:57:47.585 | step 3 | route=IT_Ticket_Report | empId=7080 | apiMs=628.69 | totalMs=628.69
2026-04-08 09:57:48.130 | step 4 | route=pageRenderd | empId=7080 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:57:48.130
2026-04-08 09:58:07.065 | step 1 | route=IT_TicketPost | empId=47474 | query called at=09:58:07.065
2026-04-08 09:58:07.080 | step 2 | route=IT_TicketPost | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=13.6
2026-04-08 09:58:07.080 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=14.72 | totalMs=14.72
2026-04-08 09:58:07.081 | step 1 | route=IT_TicketPost | empId=47474 | query called at=09:58:07.081
2026-04-08 09:58:07.145 | step 2 | route=IT_TicketPost | empId=47474 | query=IT_Ticket_Save_SPOC | queryMs=63.59
2026-04-08 09:58:07.157 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=76.56 | totalMs=76.56
2026-04-08 09:58:07.158 | step 1 | route=IT_TicketPost | empId=47474 | query called at=09:58:07.158
2026-04-08 09:58:07.166 | step 2 | route=IT_TicketPost | empId=47474 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.86
2026-04-08 09:58:07.166 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=8.73 | totalMs=8.73
2026-04-08 09:58:07.167 | step 1 | route=IT_TicketPost | empId=47474 | query called at=09:58:07.167
2026-04-08 09:58:07.174 | step 2 | route=IT_TicketPost | empId=47474 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.04
2026-04-08 09:58:07.175 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=7.80 | totalMs=7.80
2026-04-08 09:58:07.526 | step 1 | route=IT_Ticket | empId=47474 | query called at=09:58:07.526
2026-04-08 09:58:07.543 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=16.13
2026-04-08 09:58:07.555 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=11.07
2026-04-08 09:58:07.563 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-04-08 09:58:07.572 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-04-08 09:58:07.580 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_it_Ticket_Details | queryMs=8.15
2026-04-08 09:58:07.589 | step 2 | route=IT_Ticket | empId=47474 | query=VMS_Comp_login_proc | queryMs=8.26
2026-04-08 09:58:07.589 | step 3 | route=IT_Ticket | empId=47474 | apiMs=62.64 | totalMs=62.64
2026-04-08 09:58:07.589 | step 1 | route=IT_Ticket | empId=47474 | query called at=09:58:07.589
2026-04-08 09:58:07.597 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=7.1
2026-04-08 09:58:07.606 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-08 09:58:07.614 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-04-08 09:58:07.614 | step 3 | route=IT_Ticket | empId=47474 | apiMs=25.00 | totalMs=25.00
2026-04-08 09:59:37.643 | step 1 | route=Ticket_SPOC_Approve | empId=18974 | query called at=09:59:37.643
2026-04-08 09:59:37.663 | step 2 | route=Ticket_SPOC_Approve | empId=18974 | query=IT_TIcket_SPOCApp_Report | queryMs=19.81
2026-04-08 09:59:37.664 | step 3 | route=Ticket_SPOC_Approve | empId=18974 | apiMs=20.92 | totalMs=20.92
2026-04-08 09:59:38.612 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:38.612
2026-04-08 10:00:22.582 | step 1 | route=IT_Ticket_Report | empId=18974 | query called at=10:00:22.582
2026-04-08 10:00:22.784 | step 2 | route=IT_Ticket_Report | empId=18974 | query=kpi_it_ticket_report_page_proc | queryMs=201.77
2026-04-08 10:00:22.788 | step 3 | route=IT_Ticket_Report | empId=18974 | apiMs=205.95 | totalMs=205.95
2026-04-08 10:00:24.008 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:00:24.008
2026-04-08 10:00:41.846 | step 1 | route=Ticket_SPOC_Approve | empId=18974 | query called at=10:00:41.846
2026-04-08 10:00:41.890 | step 2 | route=Ticket_SPOC_Approve | empId=18974 | query=IT_TIcket_SPOCApp_Report | queryMs=43.91
2026-04-08 10:00:41.894 | step 3 | route=Ticket_SPOC_Approve | empId=18974 | apiMs=47.78 | totalMs=47.78
2026-04-08 10:00:42.700 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:00:42.700
2026-04-08 10:01:28.186 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:01:28.186
2026-04-08 10:17:00.202 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:17:00.202
2026-04-08 10:17:00.236 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.9
2026-04-08 10:17:00.238 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-08 10:17:00.239 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-08 10:17:00.240 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-08 10:17:00.260 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=19.56
2026-04-08 10:17:00.266 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.57
2026-04-08 10:17:00.266 | step 3 | route=IT_Ticket | empId=51415 | apiMs=63.70 | totalMs=63.70
2026-04-08 10:17:00.267 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:17:00.267
2026-04-08 10:17:00.287 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=19.44
2026-04-08 10:17:00.288 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-08 10:17:00.289 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-08 10:17:00.289 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.66 | totalMs=22.66
2026-04-08 10:17:43.395 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:17:43.395
2026-04-08 10:17:43.625 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=229.9
2026-04-08 10:17:43.628 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=233.80 | totalMs=233.80
2026-04-08 10:17:45.066 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:17:45.066
2026-04-08 10:17:45.126 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.11
2026-04-08 10:17:45.129 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=62.45 | totalMs=62.45
2026-04-08 10:17:51.411 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:17:51.411
2026-04-08 10:17:51.443 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.37
2026-04-08 10:17:51.446 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=35.53 | totalMs=35.53
2026-04-08 10:18:06.760 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:18:06.760
2026-04-08 10:18:06.771 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-08 10:18:06.775 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.26 | totalMs=14.26
2026-04-08 10:18:06.778 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:18:06.778
2026-04-08 10:18:06.811 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=30.88
2026-04-08 10:18:06.813 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=35.39 | totalMs=35.39
2026-04-08 10:18:06.813 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:18:06.813
2026-04-08 10:18:06.815 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-08 10:18:06.815 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.00 | totalMs=2.00
2026-04-08 10:18:06.816 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:18:06.816
2026-04-08 10:18:06.817 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-08 10:18:06.817 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.46 | totalMs=1.46
2026-04-08 10:18:09.534 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:18:09.534
2026-04-08 10:18:09.544 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-04-08 10:18:09.548 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-08 10:18:09.552 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-08 10:18:09.555 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-08 10:18:09.556 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-08 10:18:09.560 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.65
2026-04-08 10:18:09.561 | step 3 | route=IT_Ticket | empId=51415 | apiMs=26.30 | totalMs=26.30
2026-04-08 10:18:09.561 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:18:09.561
2026-04-08 10:18:09.562 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-08 10:18:09.563 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-08 10:18:09.564 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-08 10:18:09.565 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.77 | totalMs=3.77
2026-04-08 10:18:29.845 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:18:29.845
2026-04-08 10:18:29.886 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=40.86
2026-04-08 10:18:29.887 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=41.89 | totalMs=41.89
2026-04-08 10:18:30.571 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:18:30.571
2026-04-08 10:18:34.605 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:18:34.605
2026-04-08 10:18:34.636 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=30.35
2026-04-08 10:18:34.641 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=35.27 | totalMs=35.27
2026-04-08 10:18:34.643 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:18:34.643
2026-04-08 10:18:34.648 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-08 10:18:34.649 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-08 10:18:34.650 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-08 10:18:34.651 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.11 | totalMs=7.11
2026-04-08 10:18:37.997 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:18:37.997
2026-04-08 10:18:38.027 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.56
2026-04-08 10:18:38.028 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.47 | totalMs=30.47
2026-04-08 10:18:40.617 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:18:40.617
2026-04-08 11:25:38.246 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:25:38.246
2026-04-08 11:25:38.273 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=26.22
2026-04-08 11:25:38.278 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-08 11:25:38.282 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-08 11:25:38.286 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-08 11:25:38.315 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=28.73
2026-04-08 11:25:38.319 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=3.52
2026-04-08 11:25:38.319 | step 3 | route=IT_Ticket | empId=48449 | apiMs=72.88 | totalMs=72.88
2026-04-08 11:25:38.320 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:25:38.320
2026-04-08 11:25:38.361 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=41.08
2026-04-08 11:25:38.363 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-08 11:25:38.364 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-08 11:25:38.364 | step 3 | route=IT_Ticket | empId=48449 | apiMs=44.67 | totalMs=44.67
2026-04-08 11:26:53.106 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=11:26:53.106
2026-04-08 11:26:53.183 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=75.6
2026-04-08 11:26:53.186 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=79.40 | totalMs=79.40
2026-04-08 11:26:55.704 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=11:26:55.704
2026-04-08 11:26:55.723 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=18.89
2026-04-08 11:26:55.726 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=22.47 | totalMs=22.47
2026-04-08 11:27:38.209 | step 1 | route=IT_TicketPost | empId=48449 | query called at=11:27:38.209
2026-04-08 11:27:38.225 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=15.28
2026-04-08 11:27:38.225 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=16.36 | totalMs=16.36
2026-04-08 11:27:38.226 | step 1 | route=IT_TicketPost | empId=48449 | query called at=11:27:38.226
2026-04-08 11:27:38.290 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=63.79
2026-04-08 11:27:38.304 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=78.09 | totalMs=78.09
2026-04-08 11:27:38.305 | step 1 | route=IT_TicketPost | empId=48449 | query called at=11:27:38.305
2026-04-08 11:27:38.332 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.1
2026-04-08 11:27:38.333 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=28.00 | totalMs=28.00
2026-04-08 11:27:38.333 | step 1 | route=IT_TicketPost | empId=48449 | query called at=11:27:38.333
2026-04-08 11:27:38.341 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.1
2026-04-08 11:27:38.341 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=7.81 | totalMs=7.81
2026-04-08 11:27:39.583 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:27:39.583
2026-04-08 11:27:39.594 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-08 11:27:39.599 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-08 11:27:39.603 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-08 11:27:39.606 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-08 11:27:39.608 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-08 11:27:39.613 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=4.68
2026-04-08 11:27:39.613 | step 3 | route=IT_Ticket | empId=48449 | apiMs=29.64 | totalMs=29.64
2026-04-08 11:27:39.614 | step 1 | route=IT_Ticket | empId=48449 | query called at=11:27:39.614
2026-04-08 11:27:39.615 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 11:27:39.616 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-08 11:27:39.617 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-08 11:27:39.618 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.17 | totalMs=4.17
2026-04-08 11:28:15.674 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:28:15.674
2026-04-08 11:28:15.684 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-08 11:28:15.686 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-08 11:28:15.687 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-08 11:28:15.688 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-08 11:28:15.690 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-08 11:28:15.695 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=5.05
2026-04-08 11:28:15.695 | step 3 | route=IT_Ticket | empId=3362 | apiMs=21.83 | totalMs=21.83
2026-04-08 11:28:15.696 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:28:15.696
2026-04-08 11:28:15.697 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-08 11:28:15.699 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 11:28:15.700 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-08 11:28:15.700 | step 3 | route=IT_Ticket | empId=3362 | apiMs=4.39 | totalMs=4.39
2026-04-08 11:28:46.425 | step 1 | route=Ticket_Entry_SPOC_Module | empId=3362 | query called at=11:28:46.425
2026-04-08 11:28:46.606 | step 2 | route=Ticket_Entry_SPOC_Module | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=180.05
2026-04-08 11:28:46.609 | step 3 | route=Ticket_Entry_SPOC_Module | empId=3362 | apiMs=183.87 | totalMs=183.87
2026-04-08 11:28:49.202 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query called at=11:28:49.202
2026-04-08 11:28:49.227 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=23.56
2026-04-08 11:28:49.230 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=3362 | apiMs=27.45 | totalMs=27.45
2026-04-08 11:30:01.779 | step 1 | route=IT_TicketPost | empId=3362 | query called at=11:30:01.779
2026-04-08 11:30:01.791 | step 2 | route=IT_TicketPost | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=11.68
2026-04-08 11:30:01.792 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=12.71 | totalMs=12.71
2026-04-08 11:30:01.792 | step 1 | route=IT_TicketPost | empId=3362 | query called at=11:30:01.792
2026-04-08 11:30:01.817 | step 2 | route=IT_TicketPost | empId=3362 | query=IT_Ticket_Save_SPOC | queryMs=24.65
2026-04-08 11:30:01.820 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=27.31 | totalMs=27.31
2026-04-08 11:30:01.820 | step 1 | route=IT_TicketPost | empId=3362 | query called at=11:30:01.820
2026-04-08 11:30:01.822 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-08 11:30:01.823 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=2.62 | totalMs=2.62
2026-04-08 11:30:01.823 | step 1 | route=IT_TicketPost | empId=3362 | query called at=11:30:01.823
2026-04-08 11:30:01.825 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-08 11:30:01.825 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=2.22 | totalMs=2.22
2026-04-08 11:30:02.050 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:30:02.050
2026-04-08 11:30:02.061 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-08 11:30:02.063 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-08 11:30:02.065 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-08 11:30:02.066 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-08 11:30:02.068 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-08 11:30:02.069 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=1.23
2026-04-08 11:30:02.070 | step 3 | route=IT_Ticket | empId=3362 | apiMs=19.28 | totalMs=19.28
2026-04-08 11:30:02.070 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:30:02.070
2026-04-08 11:30:02.072 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-08 11:30:02.073 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-08 11:30:02.075 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-08 11:30:02.075 | step 3 | route=IT_Ticket | empId=3362 | apiMs=4.76 | totalMs=4.76
2026-04-08 11:30:37.568 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=11:30:37.568
2026-04-08 11:30:37.600 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=31.32
2026-04-08 11:30:37.603 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=35.36 | totalMs=35.36
2026-04-08 11:30:38.243 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:38.243
2026-04-08 11:30:43.601 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=11:30:43.601
2026-04-08 11:30:43.669 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=66.88
2026-04-08 11:30:43.674 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=72.72 | totalMs=72.72
2026-04-08 11:30:43.677 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=11:30:43.677
2026-04-08 11:30:43.682 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-08 11:30:43.683 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-08 11:30:43.684 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-04-08 11:30:43.685 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=7.47 | totalMs=7.47
2026-04-08 11:30:43.909 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=11:30:43.909
2026-04-08 11:30:43.926 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=16.15
2026-04-08 11:30:43.926 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=17.17 | totalMs=17.17
2026-04-08 11:30:44.294 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:44.294
2026-04-08 11:40:09.314 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:40:09.314
2026-04-08 11:40:09.360 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=46.28
2026-04-08 11:40:09.362 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-08 11:40:09.364 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-08 11:40:09.365 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-08 11:40:09.381 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=15.57
2026-04-08 11:40:09.387 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=5.67
2026-04-08 11:40:09.387 | step 3 | route=IT_Ticket | empId=49680 | apiMs=73.60 | totalMs=73.60
2026-04-08 11:40:09.388 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:40:09.388
2026-04-08 11:40:09.400 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=11.78
2026-04-08 11:40:09.401 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-08 11:40:09.402 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-08 11:40:09.403 | step 3 | route=IT_Ticket | empId=49680 | apiMs=15.03 | totalMs=15.03
2026-04-08 11:40:15.078 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49680 | query called at=11:40:15.078
2026-04-08 11:40:15.307 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=227.77
2026-04-08 11:40:15.307 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49680 | apiMs=228.88 | totalMs=228.88
2026-04-08 11:40:19.111 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query called at=11:40:19.111
2026-04-08 11:40:19.152 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=40.09
2026-04-08 11:40:19.155 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49680 | apiMs=43.84 | totalMs=43.84
2026-04-08 11:44:53.430 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:44:53.430
2026-04-08 11:44:53.471 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=40.9
2026-04-08 11:44:53.473 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-08 11:44:53.474 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-08 11:44:53.476 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-08 11:44:53.502 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=25.39
2026-04-08 11:44:53.504 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.37
2026-04-08 11:44:53.504 | step 3 | route=IT_Ticket | empId=49869 | apiMs=74.53 | totalMs=74.53
2026-04-08 11:44:53.505 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:44:53.505
2026-04-08 11:44:53.525 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=19.77
2026-04-08 11:44:53.527 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-08 11:44:53.528 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-08 11:44:53.529 | step 3 | route=IT_Ticket | empId=49869 | apiMs=23.80 | totalMs=23.80
2026-04-08 11:45:04.347 | step 1 | route=IT_Ticket | empId=20646 | query called at=11:45:04.347
2026-04-08 11:45:04.358 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-08 11:45:04.360 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-08 11:45:04.361 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-08 11:45:04.363 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-08 11:45:04.364 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-08 11:45:04.366 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=1.45
2026-04-08 11:45:04.366 | step 3 | route=IT_Ticket | empId=20646 | apiMs=19.25 | totalMs=19.25
2026-04-08 11:45:04.367 | step 1 | route=IT_Ticket | empId=20646 | query called at=11:45:04.367
2026-04-08 11:45:04.369 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-08 11:45:04.370 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-08 11:45:04.371 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-08 11:45:04.372 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.76 | totalMs=4.76
2026-04-08 11:45:12.981 | step 1 | route=HW_TicketFun | empId= | query called at=11:45:12.981
2026-04-08 11:45:12.996 | step 2 | route=HW_TicketFun | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=14.48
2026-04-08 11:45:13.000 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.73 | totalMs=18.73
2026-04-08 11:45:15.822 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=11:45:15.822
2026-04-08 11:45:16.541 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=715.37
2026-04-08 11:45:16.544 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=722.02 | totalMs=722.02
2026-04-08 11:45:18.732 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=11:45:18.732
2026-04-08 11:45:18.767 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=34.13
2026-04-08 11:45:18.770 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=37.63 | totalMs=37.63
2026-04-08 11:45:33.830 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:45:33.830
2026-04-08 11:45:33.840 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-08 11:45:33.842 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-08 11:45:33.843 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-08 11:45:33.844 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-08 11:45:33.846 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-04-08 11:45:33.847 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=1.32
2026-04-08 11:45:33.848 | step 3 | route=IT_Ticket | empId=60917 | apiMs=17.57 | totalMs=17.57
2026-04-08 11:45:33.848 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:45:33.848
2026-04-08 11:45:33.850 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-08 11:45:33.851 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-08 11:45:33.852 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-08 11:45:33.852 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.02 | totalMs=4.02
2026-04-08 11:45:43.837 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=11:45:43.837
2026-04-08 11:45:44.273 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=435.8
2026-04-08 11:45:44.274 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=436.94 | totalMs=436.94
2026-04-08 11:46:05.039 | step 1 | route=IT_TicketPost | empId=49869 | query called at=11:46:05.039
2026-04-08 11:46:05.048 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-04-08 11:46:05.049 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=10.31 | totalMs=10.31
2026-04-08 11:46:05.050 | step 1 | route=IT_TicketPost | empId=49869 | query called at=11:46:05.050
2026-04-08 11:46:05.083 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=33.43
2026-04-08 11:46:05.086 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=36.18 | totalMs=36.18
2026-04-08 11:46:05.086 | step 1 | route=IT_TicketPost | empId=49869 | query called at=11:46:05.086
2026-04-08 11:46:05.088 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-08 11:46:05.088 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.26 | totalMs=2.26
2026-04-08 11:46:06.453 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:46:06.453
2026-04-08 11:46:06.463 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-08 11:46:06.467 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-08 11:46:06.471 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-08 11:46:06.473 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-08 11:46:06.474 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-08 11:46:06.476 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.26
2026-04-08 11:46:06.476 | step 3 | route=IT_Ticket | empId=49869 | apiMs=23.25 | totalMs=23.25
2026-04-08 11:46:06.477 | step 1 | route=IT_Ticket | empId=49869 | query called at=11:46:06.477
2026-04-08 11:46:06.478 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-08 11:46:06.479 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-08 11:46:06.481 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 11:46:06.481 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.39 | totalMs=4.39
2026-04-08 11:46:10.083 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=11:46:10.083
2026-04-08 11:46:10.093 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-04-08 11:46:10.097 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=13.21 | totalMs=13.21
2026-04-08 11:46:33.364 | step 1 | route=HW_TicketPost | empId=20646 | query called at=11:46:33.364
2026-04-08 11:46:33.393 | step 2 | route=HW_TicketPost | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=28.62
2026-04-08 11:46:33.396 | step 3 | route=HW_TicketPost | empId=20646 | apiMs=32.32 | totalMs=32.32
2026-04-08 11:46:33.399 | step 1 | route=HW_TicketPost | empId=20646 | query called at=11:46:33.399
2026-04-08 11:46:33.404 | step 2 | route=HW_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-08 11:46:33.404 | step 3 | route=HW_TicketPost | empId=20646 | apiMs=4.75 | totalMs=4.75
2026-04-08 11:46:33.405 | step 1 | route=HW_TicketPost | empId=20646 | query called at=11:46:33.405
2026-04-08 11:46:33.406 | step 2 | route=HW_TicketPost | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-08 11:46:33.406 | step 3 | route=HW_TicketPost | empId=20646 | apiMs=1.82 | totalMs=1.82
2026-04-08 11:46:33.407 | step 1 | route=HW_TicketPost | empId=20646 | query called at=11:46:33.407
2026-04-08 11:46:33.454 | step 2 | route=HW_TicketPost | empId=20646 | query=hw_ticket_save_proc_kpi | queryMs=46.72 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRABATH M/GKA0257, 4, Team need additional toner 2..., 1, 11). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRABATH M/GKA0257,@type_iss=4,@issue_Describ=Team need additional toner 2...,@severity=1,@compid=11,@date=08-Apr-2026,@Emplno=20646,@filepath=,@filepath2=,@mod_id=1)
2026-04-08 11:46:33.462 | step 5 | route=HW_TicketPost | empId=20646 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRABATH M/GKA0257, 4, Team need additional toner 2..., 1, 11). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRABATH M/GKA0257,@type_iss=4,@issue_Describ=Team need additional toner 2...,@severity=1,@compid=11,@date=08-Apr-2026,@Emplno=20646,@filepath=,@filepath2=,@mod_id=1)
2026-04-08 11:46:33.690 | step 1 | route=IT_Ticket | empId=20646 | query called at=11:46:33.690
2026-04-08 11:46:33.700 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-08 11:46:33.702 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-08 11:46:33.703 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-08 11:46:33.704 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-08 11:46:33.706 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-08 11:46:33.707 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=1.25
2026-04-08 11:46:33.708 | step 3 | route=IT_Ticket | empId=20646 | apiMs=18.20 | totalMs=18.20
2026-04-08 11:46:33.708 | step 1 | route=IT_Ticket | empId=20646 | query called at=11:46:33.708
2026-04-08 11:46:33.710 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-08 11:46:33.711 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-08 11:46:33.712 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-08 11:46:33.712 | step 3 | route=IT_Ticket | empId=20646 | apiMs=3.93 | totalMs=3.93
2026-04-08 11:46:51.648 | step 1 | route=HW_TicketFun | empId= | query called at=11:46:51.648
2026-04-08 11:46:51.664 | step 2 | route=HW_TicketFun | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=14.93
2026-04-08 11:46:51.667 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.89 | totalMs=18.89
2026-04-08 11:47:03.646 | step 1 | route=HW_TicketPost | empId=20646 | query called at=11:47:03.646
2026-04-08 11:47:03.674 | step 2 | route=HW_TicketPost | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=27.33
2026-04-08 11:47:03.677 | step 3 | route=HW_TicketPost | empId=20646 | apiMs=30.86 | totalMs=30.86
2026-04-08 11:47:03.680 | step 1 | route=HW_TicketPost | empId=20646 | query called at=11:47:03.680
2026-04-08 11:47:03.684 | step 2 | route=HW_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-08 11:47:03.684 | step 3 | route=HW_TicketPost | empId=20646 | apiMs=4.59 | totalMs=4.59
2026-04-08 11:47:03.685 | step 1 | route=HW_TicketPost | empId=20646 | query called at=11:47:03.685
2026-04-08 11:47:03.686 | step 2 | route=HW_TicketPost | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-08 11:47:03.687 | step 3 | route=HW_TicketPost | empId=20646 | apiMs=1.87 | totalMs=1.87
2026-04-08 11:47:03.687 | step 1 | route=HW_TicketPost | empId=20646 | query called at=11:47:03.687
2026-04-08 11:47:03.690 | step 2 | route=HW_TicketPost | empId=20646 | query=hw_ticket_save_proc_kpi | queryMs=2.17
2026-04-08 11:47:03.692 | step 3 | route=HW_TicketPost | empId=20646 | apiMs=4.57 | totalMs=4.57
2026-04-08 11:47:05.640 | step 1 | route=IT_Ticket | empId=20646 | query called at=11:47:05.640
2026-04-08 11:47:05.655 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=13.69
2026-04-08 11:47:05.663 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=5.24
2026-04-08 11:47:05.667 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-08 11:47:05.668 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-08 11:47:05.670 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-08 11:47:05.672 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-08 11:47:05.672 | step 3 | route=IT_Ticket | empId=20646 | apiMs=31.59 | totalMs=31.59
2026-04-08 11:47:05.673 | step 1 | route=IT_Ticket | empId=20646 | query called at=11:47:05.673
2026-04-08 11:47:05.674 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-08 11:47:05.676 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-08 11:47:05.677 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-08 11:47:05.678 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.80 | totalMs=4.80
2026-04-08 11:47:21.186 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:47:21.186
2026-04-08 11:47:21.198 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-04-08 11:47:21.202 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=15.38 | totalMs=15.38
2026-04-08 11:47:21.205 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:47:21.205
2026-04-08 11:47:21.229 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=21.75
2026-04-08 11:47:21.231 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=26.16 | totalMs=26.16
2026-04-08 11:47:21.231 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:47:21.231
2026-04-08 11:47:21.233 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-08 11:47:21.233 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.99 | totalMs=1.99
2026-04-08 11:47:21.234 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:47:21.234
2026-04-08 11:47:21.235 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-08 11:47:21.235 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.67 | totalMs=1.67
2026-04-08 11:47:22.986 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:47:22.986
2026-04-08 11:47:22.997 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-08 11:47:22.998 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-08 11:47:22.999 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-08 11:47:23.001 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-08 11:47:23.002 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-08 11:47:23.003 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=0.97
2026-04-08 11:47:23.004 | step 3 | route=IT_Ticket | empId=60917 | apiMs=17.11 | totalMs=17.11
2026-04-08 11:47:23.004 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:47:23.004
2026-04-08 11:47:23.006 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-08 11:47:23.007 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-08 11:47:23.008 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-08 11:47:23.008 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.03 | totalMs=4.03
2026-04-08 11:47:31.870 | step 5 | route=dashboard | empId=GKA0048 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-08 11:47:32.021 | step 5 | route=dashboard | empId=GKA0048 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-08 11:47:43.700 | step 5 | route=dashboard | empId=GKA0048 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-08 11:47:43.875 | step 5 | route=dashboard | empId=GKA0048 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-08 11:49:45.340 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:49:45.340
2026-04-08 11:49:45.350 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-08 11:49:45.354 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-08 11:49:45.358 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-08 11:49:45.359 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-08 11:49:45.361 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-04-08 11:49:45.362 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=1.08
2026-04-08 11:49:45.362 | step 3 | route=IT_Ticket | empId=58334 | apiMs=22.84 | totalMs=22.84
2026-04-08 11:49:45.363 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:49:45.363
2026-04-08 11:49:45.364 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 11:49:45.366 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-08 11:49:45.367 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-08 11:49:45.367 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.38 | totalMs=4.38
2026-04-08 11:50:11.800 | step 1 | route=IT_TicketPost | empId=49680 | query called at=11:50:11.800
2026-04-08 11:50:11.810 | step 2 | route=IT_TicketPost | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-04-08 11:50:11.811 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=10.38 | totalMs=10.38
2026-04-08 11:50:11.811 | step 1 | route=IT_TicketPost | empId=49680 | query called at=11:50:11.811
2026-04-08 11:50:11.823 | step 2 | route=IT_TicketPost | empId=49680 | query=IT_Ticket_Save_SPOC | queryMs=11.27
2026-04-08 11:50:11.824 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=13.19 | totalMs=13.19
2026-04-08 11:50:11.825 | step 1 | route=IT_TicketPost | empId=49680 | query called at=11:50:11.825
2026-04-08 11:50:11.827 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-08 11:50:11.827 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=2.40 | totalMs=2.40
2026-04-08 11:50:11.828 | step 1 | route=IT_TicketPost | empId=49680 | query called at=11:50:11.828
2026-04-08 11:50:11.829 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-08 11:50:11.829 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=1.51 | totalMs=1.51
2026-04-08 11:50:13.578 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:50:13.578
2026-04-08 11:50:13.589 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-08 11:50:13.590 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-08 11:50:13.592 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-08 11:50:13.593 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-08 11:50:13.594 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-08 11:50:13.596 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=1.23
2026-04-08 11:50:13.596 | step 3 | route=IT_Ticket | empId=49680 | apiMs=17.82 | totalMs=17.82
2026-04-08 11:50:13.597 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:50:13.597
2026-04-08 11:50:13.598 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-08 11:50:13.599 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-08 11:50:13.601 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 11:50:13.601 | step 3 | route=IT_Ticket | empId=49680 | apiMs=4.35 | totalMs=4.35
2026-04-08 11:50:17.983 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=11:50:17.983
2026-04-08 11:50:18.423 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=439.18
2026-04-08 11:50:18.426 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=442.66 | totalMs=442.66
2026-04-08 11:50:31.565 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=11:50:31.565
2026-04-08 11:50:31.774 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=207.88
2026-04-08 11:50:31.777 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=211.80 | totalMs=211.80
2026-04-08 11:51:49.163 | step 1 | route=IT_Ticket | empId=67856 | query called at=11:51:49.163
2026-04-08 11:51:49.176 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=12.54
2026-04-08 11:51:49.181 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-08 11:51:49.184 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-08 11:51:49.185 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-08 11:51:49.187 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-08 11:51:49.188 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=1
2026-04-08 11:51:49.188 | step 3 | route=IT_Ticket | empId=67856 | apiMs=25.15 | totalMs=25.15
2026-04-08 11:51:49.189 | step 1 | route=IT_Ticket | empId=67856 | query called at=11:51:49.189
2026-04-08 11:51:49.190 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-08 11:51:49.191 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-08 11:51:49.193 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-08 11:51:49.193 | step 3 | route=IT_Ticket | empId=67856 | apiMs=3.87 | totalMs=3.87
2026-04-08 11:52:25.235 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67856 | query called at=11:52:25.235
2026-04-08 11:52:25.406 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=170.02
2026-04-08 11:52:25.408 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67856 | apiMs=173.49 | totalMs=173.49
2026-04-08 11:52:29.148 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=11:52:29.148
2026-04-08 11:52:29.160 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=11.73
2026-04-08 11:52:29.163 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=15.61 | totalMs=15.61
2026-04-08 11:53:23.331 | step 1 | route=IT_TicketPost | empId=67856 | query called at=11:53:23.331
2026-04-08 11:53:23.342 | step 2 | route=IT_TicketPost | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-04-08 11:53:23.346 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=14.67 | totalMs=14.67
2026-04-08 11:53:23.349 | step 1 | route=IT_TicketPost | empId=67856 | query called at=11:53:23.349
2026-04-08 11:53:23.361 | step 2 | route=IT_TicketPost | empId=67856 | query=IT_Ticket_Save_SPOC | queryMs=9.78
2026-04-08 11:53:23.363 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=14.28 | totalMs=14.28
2026-04-08 11:53:23.363 | step 1 | route=IT_TicketPost | empId=67856 | query called at=11:53:23.363
2026-04-08 11:53:23.365 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-08 11:53:23.366 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=2.52 | totalMs=2.52
2026-04-08 11:53:23.366 | step 1 | route=IT_TicketPost | empId=67856 | query called at=11:53:23.366
2026-04-08 11:53:23.368 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-08 11:53:23.368 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=1.68 | totalMs=1.68
2026-04-08 11:53:23.591 | step 1 | route=IT_Ticket | empId=67856 | query called at=11:53:23.591
2026-04-08 11:53:23.607 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=16.24
2026-04-08 11:53:23.616 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-04-08 11:53:23.624 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-04-08 11:53:23.633 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-04-08 11:53:23.642 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=8.21
2026-04-08 11:53:23.651 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=8.5
2026-04-08 11:53:23.651 | step 3 | route=IT_Ticket | empId=67856 | apiMs=60.13 | totalMs=60.13
2026-04-08 11:53:23.651 | step 1 | route=IT_Ticket | empId=67856 | query called at=11:53:23.651
2026-04-08 11:53:23.659 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=7.47
2026-04-08 11:53:23.668 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-04-08 11:53:23.676 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-04-08 11:53:23.677 | step 3 | route=IT_Ticket | empId=67856 | apiMs=25.25 | totalMs=25.25
2026-04-08 11:54:44.712 | step 1 | route=IT_TicketPost | empId=58334 | query called at=11:54:44.712
2026-04-08 11:54:44.726 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=13.62
2026-04-08 11:54:44.730 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=17.54 | totalMs=17.54
2026-04-08 11:54:44.733 | step 1 | route=IT_TicketPost | empId=58334 | query called at=11:54:44.733
2026-04-08 11:54:44.754 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=18.74
2026-04-08 11:54:44.756 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=23.19 | totalMs=23.19
2026-04-08 11:54:44.756 | step 1 | route=IT_TicketPost | empId=58334 | query called at=11:54:44.756
2026-04-08 11:54:44.759 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-08 11:54:44.759 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=2.59 | totalMs=2.59
2026-04-08 11:54:54.170 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:54:54.170
2026-04-08 11:54:54.185 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=13.75
2026-04-08 11:54:54.193 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=5.18
2026-04-08 11:54:54.202 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=5.68
2026-04-08 11:54:54.210 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=5.91
2026-04-08 11:54:54.219 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=8.28
2026-04-08 11:54:54.228 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=8.62
2026-04-08 11:54:54.228 | step 3 | route=IT_Ticket | empId=58334 | apiMs=58.16 | totalMs=58.16
2026-04-08 11:54:54.229 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:54:54.229
2026-04-08 11:54:54.237 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=7.3
2026-04-08 11:54:54.245 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-04-08 11:54:54.254 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-04-08 11:54:54.254 | step 3 | route=IT_Ticket | empId=58334 | apiMs=25.25 | totalMs=25.25
2026-04-08 11:56:05.488 | step 1 | route=HW_Ticket_Report | empId=58334 | query called at=11:56:05.488
2026-04-08 11:56:05.513 | step 2 | route=HW_Ticket_Report | empId=58334 | query=hw_ticket_report_kpi_proc | queryMs=24.09
2026-04-08 11:56:05.513 | step 3 | route=HW_Ticket_Report | empId=58334 | apiMs=25.19 | totalMs=25.19
2026-04-08 11:56:05.982 | step 4 | route=pageRenderd | empId=58334 | Page=HW TICKET REPORT | page fully loaded at : 11:56:05.982
2026-04-08 11:56:38.474 | step 1 | route=DesignerTicket | empId=58334 | query called at=11:56:38.474
2026-04-08 11:56:38.486 | step 2 | route=DesignerTicket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=10.65
2026-04-08 11:56:38.490 | step 3 | route=DesignerTicket | empId=58334 | apiMs=15.06 | totalMs=15.06
2026-04-08 11:56:38.493 | step 1 | route=DesignerTicket | empId=58334 | query called at=11:56:38.493
2026-04-08 11:56:38.497 | step 2 | route=DesignerTicket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-04-08 11:56:38.498 | step 3 | route=DesignerTicket | empId=58334 | apiMs=4.79 | totalMs=4.79
2026-04-08 11:56:38.498 | step 1 | route=DesignerTicket | empId=58334 | query called at=11:56:38.498
2026-04-08 11:56:38.506 | step 2 | route=DesignerTicket | empId=58334 | query=Desginer_Typeof_Works_Master_Proc | queryMs=7.66
2026-04-08 11:56:38.507 | step 3 | route=DesignerTicket | empId=58334 | apiMs=8.62 | totalMs=8.62
2026-04-08 11:56:45.938 | step 1 | route=Ticket_SPOC_Approve | empId=58334 | query called at=11:56:45.938
2026-04-08 11:56:46.020 | step 2 | route=Ticket_SPOC_Approve | empId=58334 | query=IT_TIcket_SPOCApp_Report | queryMs=81.5
2026-04-08 11:56:46.023 | step 3 | route=Ticket_SPOC_Approve | empId=58334 | apiMs=85.47 | totalMs=85.47
2026-04-08 11:56:46.775 | step 4 | route=pageRenderd | empId=58334 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:56:46.775
2026-04-08 11:56:55.020 | step 1 | route=DesignTicketReport | empId=58334 | query called at=11:56:55.020
2026-04-08 11:56:57.212 | step 2 | route=DesignTicketReport | empId=58334 | query=DesignTicket_Report_proc | queryMs=2190.29
2026-04-08 11:56:57.215 | step 3 | route=DesignTicketReport | empId=58334 | apiMs=2,194.81 | totalMs=2,194.81
2026-04-08 11:56:57.456 | step 1 | route=HW_Ticket_Report | empId=58334 | query called at=11:56:57.456
2026-04-08 11:56:57.491 | step 2 | route=HW_Ticket_Report | empId=58334 | query=hw_ticket_report_kpi_proc | queryMs=35.09
2026-04-08 11:56:57.492 | step 3 | route=HW_Ticket_Report | empId=58334 | apiMs=36.05 | totalMs=36.05
2026-04-08 11:56:57.883 | step 4 | route=pageRenderd | empId=58334 | Page=HW TICKET REPORT | page fully loaded at : 11:56:57.883
2026-04-08 11:57:14.619 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:57:14.619
2026-04-08 11:57:14.629 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-04-08 11:57:14.634 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-08 11:57:14.637 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-08 11:57:14.641 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-08 11:57:14.642 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=0.74
2026-04-08 11:57:14.643 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=0.86
2026-04-08 11:57:14.644 | step 3 | route=IT_Ticket | empId=58334 | apiMs=24.49 | totalMs=24.49
2026-04-08 11:57:14.644 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:57:14.644
2026-04-08 11:57:14.645 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-08 11:57:14.646 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-04-08 11:57:14.647 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-04-08 11:57:14.648 | step 3 | route=IT_Ticket | empId=58334 | apiMs=3.58 | totalMs=3.58
2026-04-08 12:00:33.501 | step 1 | route=IT_Ticket_Report | empId=22409 | query called at=12:00:33.501
2026-04-08 12:00:33.652 | step 2 | route=IT_Ticket_Report | empId=22409 | query=kpi_it_ticket_report_page_proc | queryMs=150.01
2026-04-08 12:00:33.655 | step 3 | route=IT_Ticket_Report | empId=22409 | apiMs=153.57 | totalMs=153.57
2026-04-08 12:00:34.000 | step 4 | route=pageRenderd | empId=22409 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:00:34.000
2026-04-08 12:00:34.740 | step 1 | route=IT_Ticket | empId=22409 | query called at=12:00:34.740
2026-04-08 12:00:34.751 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-04-08 12:00:34.752 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-08 12:00:34.754 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-08 12:00:34.755 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-08 12:00:34.757 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-08 12:00:34.759 | step 2 | route=IT_Ticket | empId=22409 | query=VMS_Comp_login_proc | queryMs=1.35
2026-04-08 12:00:34.759 | step 3 | route=IT_Ticket | empId=22409 | apiMs=19.41 | totalMs=19.41
2026-04-08 12:00:34.759 | step 1 | route=IT_Ticket | empId=22409 | query called at=12:00:34.759
2026-04-08 12:00:34.761 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-08 12:00:34.763 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 12:00:34.764 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-08 12:00:34.764 | step 3 | route=IT_Ticket | empId=22409 | apiMs=4.79 | totalMs=4.79
2026-04-08 12:01:28.378 | step 1 | route=IT_Ticket_Report | empId=22409 | query called at=12:01:28.378
2026-04-08 12:01:28.393 | step 2 | route=IT_Ticket_Report | empId=22409 | query=kpi_it_ticket_report_page_proc | queryMs=14.59
2026-04-08 12:01:28.396 | step 3 | route=IT_Ticket_Report | empId=22409 | apiMs=18.28 | totalMs=18.28
2026-04-08 12:01:28.733 | step 4 | route=pageRenderd | empId=22409 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:01:28.733
2026-04-08 12:01:30.086 | step 1 | route=IT_Ticket | empId=22409 | query called at=12:01:30.086
2026-04-08 12:01:30.097 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-04-08 12:01:30.101 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-08 12:01:30.105 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-08 12:01:30.110 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=1.85
2026-04-08 12:01:30.112 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-08 12:01:30.116 | step 2 | route=IT_Ticket | empId=22409 | query=VMS_Comp_login_proc | queryMs=3.98
2026-04-08 12:01:30.116 | step 3 | route=IT_Ticket | empId=22409 | apiMs=30.69 | totalMs=30.69
2026-04-08 12:01:30.117 | step 1 | route=IT_Ticket | empId=22409 | query called at=12:01:30.117
2026-04-08 12:01:30.118 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-08 12:01:30.120 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-08 12:01:30.121 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-08 12:01:30.121 | step 3 | route=IT_Ticket | empId=22409 | apiMs=4.35 | totalMs=4.35
2026-04-08 12:01:37.342 | step 1 | route=HW_TicketFun | empId= | query called at=12:01:37.342
2026-04-08 12:01:37.352 | step 2 | route=HW_TicketFun | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=9.93
2026-04-08 12:01:37.353 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.12 | totalMs=11.12
2026-04-08 12:02:48.498 | step 1 | route=HW_TicketPost | empId=22409 | query called at=12:02:48.498
2026-04-08 12:02:48.521 | step 2 | route=HW_TicketPost | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=22.86
2026-04-08 12:02:48.522 | step 3 | route=HW_TicketPost | empId=22409 | apiMs=23.77 | totalMs=23.77
2026-04-08 12:02:48.522 | step 1 | route=HW_TicketPost | empId=22409 | query called at=12:02:48.522
2026-04-08 12:02:48.524 | step 2 | route=HW_TicketPost | empId=22409 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-08 12:02:48.524 | step 3 | route=HW_TicketPost | empId=22409 | apiMs=2.20 | totalMs=2.20
2026-04-08 12:02:48.525 | step 1 | route=HW_TicketPost | empId=22409 | query called at=12:02:48.525
2026-04-08 12:02:48.526 | step 2 | route=HW_TicketPost | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-08 12:02:48.527 | step 3 | route=HW_TicketPost | empId=22409 | apiMs=1.64 | totalMs=1.64
2026-04-08 12:02:48.527 | step 1 | route=HW_TicketPost | empId=22409 | query called at=12:02:48.527
2026-04-08 12:02:48.659 | step 2 | route=HW_TicketPost | empId=22409 | query=hw_ticket_save_proc_kpi | queryMs=131.61
2026-04-08 12:02:48.661 | step 3 | route=HW_TicketPost | empId=22409 | apiMs=133.59 | totalMs=133.59
2026-04-08 12:02:51.481 | step 1 | route=IT_Ticket | empId=22409 | query called at=12:02:51.481
2026-04-08 12:02:51.491 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-08 12:02:51.493 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-08 12:02:51.494 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-08 12:02:51.495 | step 2 | route=IT_Ticket | empId=22409 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-08 12:02:51.497 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-08 12:02:51.499 | step 2 | route=IT_Ticket | empId=22409 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-08 12:02:51.499 | step 3 | route=IT_Ticket | empId=22409 | apiMs=18.26 | totalMs=18.26
2026-04-08 12:02:51.500 | step 1 | route=IT_Ticket | empId=22409 | query called at=12:02:51.500
2026-04-08 12:02:51.501 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-08 12:02:51.502 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-08 12:02:51.504 | step 2 | route=IT_Ticket | empId=22409 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-08 12:02:51.504 | step 3 | route=IT_Ticket | empId=22409 | apiMs=4.37 | totalMs=4.37
2026-04-08 12:17:36.550 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:17:36.550
2026-04-08 12:17:36.591 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=40.87
2026-04-08 12:17:36.596 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-08 12:17:36.600 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-08 12:17:36.604 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-08 12:17:36.629 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=24.77
2026-04-08 12:17:36.634 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.08
2026-04-08 12:17:36.634 | step 3 | route=IT_Ticket | empId=31232 | apiMs=84.80 | totalMs=84.80
2026-04-08 12:17:36.635 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:17:36.635
2026-04-08 12:17:36.654 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=18.95
2026-04-08 12:17:36.656 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-08 12:17:36.657 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-08 12:17:36.657 | step 3 | route=IT_Ticket | empId=31232 | apiMs=22.27 | totalMs=22.27
2026-04-08 12:17:48.214 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=12:17:48.214
2026-04-08 12:17:48.525 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=310.13
2026-04-08 12:17:48.525 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=311.21 | totalMs=311.21
2026-04-08 12:17:50.213 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=12:17:50.213
2026-04-08 12:17:50.225 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.99
2026-04-08 12:17:50.228 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=15.77 | totalMs=15.77
2026-04-08 12:18:26.132 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:18:26.132
2026-04-08 12:18:26.142 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-08 12:18:26.143 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=11.11 | totalMs=11.11
2026-04-08 12:18:26.144 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:18:26.144
2026-04-08 12:18:26.166 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=22.27
2026-04-08 12:18:26.169 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=25.40 | totalMs=25.40
2026-04-08 12:18:26.169 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:18:26.169
2026-04-08 12:18:26.172 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-08 12:18:26.172 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.56 | totalMs=2.56
2026-04-08 12:18:26.394 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:18:26.394
2026-04-08 12:18:26.404 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-08 12:18:26.406 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-08 12:18:26.407 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-08 12:18:26.409 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-08 12:18:26.410 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-08 12:18:26.416 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.22
2026-04-08 12:18:26.416 | step 3 | route=IT_Ticket | empId=31232 | apiMs=22.17 | totalMs=22.17
2026-04-08 12:18:26.417 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:18:26.417
2026-04-08 12:18:26.418 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-08 12:18:26.420 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-08 12:18:26.421 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 12:18:26.421 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.53 | totalMs=4.53
2026-04-08 12:21:33.661 | step 1 | route=IT_Ticket | empId=56156 | query called at=12:21:33.661
2026-04-08 12:21:33.671 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-04-08 12:21:33.673 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-08 12:21:33.674 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-08 12:21:33.675 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-08 12:21:33.677 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.56
2026-04-08 12:21:33.684 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=6.7
2026-04-08 12:21:33.684 | step 3 | route=IT_Ticket | empId=56156 | apiMs=23.93 | totalMs=23.93
2026-04-08 12:21:33.685 | step 1 | route=IT_Ticket | empId=56156 | query called at=12:21:33.685
2026-04-08 12:21:33.687 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.79
2026-04-08 12:21:33.689 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.74
2026-04-08 12:21:33.690 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-08 12:21:33.691 | step 3 | route=IT_Ticket | empId=56156 | apiMs=5.69 | totalMs=5.69
2026-04-08 12:21:45.552 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56156 | query called at=12:21:45.552
2026-04-08 12:21:46.492 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=939.15
2026-04-08 12:21:46.493 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56156 | apiMs=940.33 | totalMs=940.33
2026-04-08 12:21:48.073 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query called at=12:21:48.073
2026-04-08 12:21:48.102 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=28.18
2026-04-08 12:21:48.105 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56156 | apiMs=32.07 | totalMs=32.07
2026-04-08 12:22:18.072 | step 1 | route=IT_TicketPost | empId=56156 | query called at=12:22:18.072
2026-04-08 12:22:18.081 | step 2 | route=IT_TicketPost | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-04-08 12:22:18.085 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=13.22 | totalMs=13.22
2026-04-08 12:22:18.088 | step 1 | route=IT_TicketPost | empId=56156 | query called at=12:22:18.088
2026-04-08 12:22:18.138 | step 2 | route=IT_TicketPost | empId=56156 | query=IT_Ticket_Save_SPOC | queryMs=47.63
2026-04-08 12:22:18.150 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=62.77 | totalMs=62.77
2026-04-08 12:22:18.151 | step 1 | route=IT_TicketPost | empId=56156 | query called at=12:22:18.151
2026-04-08 12:22:18.159 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.81
2026-04-08 12:22:18.160 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=8.78 | totalMs=8.78
2026-04-08 12:22:18.380 | step 1 | route=IT_Ticket | empId=56156 | query called at=12:22:18.380
2026-04-08 12:22:18.391 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-08 12:22:18.393 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-08 12:22:18.394 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-08 12:22:18.396 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-08 12:22:18.397 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-08 12:22:18.403 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=5.44
2026-04-08 12:22:18.403 | step 3 | route=IT_Ticket | empId=56156 | apiMs=23.38 | totalMs=23.38
2026-04-08 12:22:18.404 | step 1 | route=IT_Ticket | empId=56156 | query called at=12:22:18.404
2026-04-08 12:22:18.406 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-08 12:22:18.407 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-08 12:22:18.409 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-08 12:22:18.409 | step 3 | route=IT_Ticket | empId=56156 | apiMs=4.88 | totalMs=4.88
2026-04-08 12:23:12.613 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=12:23:12.613
2026-04-08 12:23:12.665 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=50.85
2026-04-08 12:23:12.668 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=54.56 | totalMs=54.56
2026-04-08 12:23:15.287 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:15.287
2026-04-08 12:23:19.344 | step 1 | route=SPOC_Entry_Save | empId=37542 | query called at=12:23:19.344
2026-04-08 12:23:19.389 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=IT_Ticket_Update_SPOC | queryMs=44.85
2026-04-08 12:23:19.399 | step 3 | route=SPOC_Entry_Save | empId=37542 | apiMs=55.71 | totalMs=55.71
2026-04-08 12:23:19.400 | step 1 | route=SPOC_Entry_Save | empId=37542 | query called at=12:23:19.400
2026-04-08 12:23:19.415 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.02
2026-04-08 12:23:19.417 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-08 12:23:19.419 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-08 12:23:19.419 | step 3 | route=SPOC_Entry_Save | empId=37542 | apiMs=18.89 | totalMs=18.89
2026-04-08 12:23:19.647 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=12:23:19.647
2026-04-08 12:23:19.678 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=31.31
2026-04-08 12:23:19.679 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=32.36 | totalMs=32.36
2026-04-08 12:23:19.995 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:19.995
2026-04-08 12:27:31.766 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:27:31.766
2026-04-08 12:27:31.817 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=50.23
2026-04-08 12:27:31.817 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=51.40 | totalMs=51.40
2026-04-08 12:27:32.167 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:27:32.167
2026-04-08 12:27:35.010 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=12:27:35.010
2026-04-08 12:27:35.046 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=35.25
2026-04-08 12:27:35.051 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=40.97 | totalMs=40.97
2026-04-08 12:27:35.054 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=12:27:35.054
2026-04-08 12:27:35.058 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-08 12:27:35.060 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-08 12:27:35.061 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-08 12:27:35.062 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=7.67 | totalMs=7.67
2026-04-08 12:27:36.795 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:27:36.795
2026-04-08 12:27:36.811 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.68
2026-04-08 12:27:36.814 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=19.03 | totalMs=19.03
2026-04-08 12:27:37.107 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:27:37.107
2026-04-08 12:27:47.556 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:27:47.556
2026-04-08 12:27:47.599 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=42.19
2026-04-08 12:27:47.604 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-04-08 12:27:47.608 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-08 12:27:47.612 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-08 12:27:47.638 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=25.68
2026-04-08 12:27:47.644 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.29
2026-04-08 12:27:47.644 | step 3 | route=IT_Ticket | empId=31232 | apiMs=87.93 | totalMs=87.93
2026-04-08 12:27:47.645 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:27:47.645
2026-04-08 12:27:47.665 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=19.53
2026-04-08 12:27:47.666 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-08 12:27:47.667 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-08 12:27:47.668 | step 3 | route=IT_Ticket | empId=31232 | apiMs=23.02 | totalMs=23.02
2026-04-08 12:28:03.044 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=12:28:03.044
2026-04-08 12:28:03.352 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=307.42
2026-04-08 12:28:03.352 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=308.43 | totalMs=308.43
2026-04-08 12:28:04.541 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=12:28:04.541
2026-04-08 12:28:04.556 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.87
2026-04-08 12:28:04.559 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=17.66 | totalMs=17.66
2026-04-08 12:28:43.598 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:28:43.598
2026-04-08 12:28:43.609 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-08 12:28:43.612 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=14.20 | totalMs=14.20
2026-04-08 12:28:43.615 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:28:43.615
2026-04-08 12:28:43.639 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=21.8
2026-04-08 12:28:43.641 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=26.63 | totalMs=26.63
2026-04-08 12:28:43.642 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:28:43.642
2026-04-08 12:28:43.644 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-08 12:28:43.644 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.32 | totalMs=2.32
2026-04-08 12:28:43.882 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:28:43.882
2026-04-08 12:28:43.893 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-08 12:28:43.895 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-08 12:28:43.896 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-08 12:28:43.898 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-08 12:28:43.899 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-08 12:28:43.901 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=1.11
2026-04-08 12:28:43.901 | step 3 | route=IT_Ticket | empId=31232 | apiMs=18.43 | totalMs=18.43
2026-04-08 12:28:43.901 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:28:43.901
2026-04-08 12:28:43.903 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-08 12:28:43.904 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-08 12:28:43.906 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-08 12:28:43.906 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.54 | totalMs=4.54
2026-04-08 12:36:45.656 | step 1 | route=IT_Ticket | empId=41060 | query called at=12:36:45.656
2026-04-08 12:36:45.699 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=42.61
2026-04-08 12:36:45.701 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-08 12:36:45.702 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-08 12:36:45.704 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-08 12:36:45.718 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_it_Ticket_Details | queryMs=14.16
2026-04-08 12:36:45.722 | step 2 | route=IT_Ticket | empId=41060 | query=VMS_Comp_login_proc | queryMs=3.42
2026-04-08 12:36:45.722 | step 3 | route=IT_Ticket | empId=41060 | apiMs=66.18 | totalMs=66.18
2026-04-08 12:36:45.723 | step 1 | route=IT_Ticket | empId=41060 | query called at=12:36:45.723
2026-04-08 12:36:45.735 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=11.1
2026-04-08 12:36:45.736 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-08 12:36:45.737 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-08 12:36:45.738 | step 3 | route=IT_Ticket | empId=41060 | apiMs=14.89 | totalMs=14.89
2026-04-08 12:37:01.079 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41060 | query called at=12:37:01.079
2026-04-08 12:37:01.278 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=198.28
2026-04-08 12:37:01.282 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41060 | apiMs=202.20 | totalMs=202.20
2026-04-08 12:37:02.978 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41060 | query called at=12:37:02.978
2026-04-08 12:37:02.991 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=9.07
2026-04-08 12:37:02.994 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41060 | apiMs=15.25 | totalMs=15.25
2026-04-08 12:37:27.760 | step 1 | route=IT_Ticket | empId=20646 | query called at=12:37:27.760
2026-04-08 12:37:27.770 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-08 12:37:27.772 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-08 12:37:27.773 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-08 12:37:27.775 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-08 12:37:27.776 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-08 12:37:27.782 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=5.5
2026-04-08 12:37:27.783 | step 3 | route=IT_Ticket | empId=20646 | apiMs=23.10 | totalMs=23.10
2026-04-08 12:37:27.783 | step 1 | route=IT_Ticket | empId=20646 | query called at=12:37:27.783
2026-04-08 12:37:27.785 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-04-08 12:37:27.787 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 12:37:27.788 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-08 12:37:27.789 | step 3 | route=IT_Ticket | empId=20646 | apiMs=5.37 | totalMs=5.37
2026-04-08 12:37:34.001 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20646 | query called at=12:37:34.001
2026-04-08 12:37:34.158 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=157.04
2026-04-08 12:37:34.159 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20646 | apiMs=158.12 | totalMs=158.12
2026-04-08 12:37:36.253 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query called at=12:37:36.253
2026-04-08 12:37:36.284 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=27.61
2026-04-08 12:37:36.287 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20646 | apiMs=33.39 | totalMs=33.39
2026-04-08 12:37:50.100 | step 1 | route=IT_TicketPost | empId=41060 | query called at=12:37:50.100
2026-04-08 12:37:50.111 | step 2 | route=IT_TicketPost | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-04-08 12:37:50.112 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=11.90 | totalMs=11.90
2026-04-08 12:37:50.112 | step 1 | route=IT_TicketPost | empId=41060 | query called at=12:37:50.112
2026-04-08 12:37:50.676 | step 2 | route=IT_TicketPost | empId=41060 | query=IT_Ticket_Save_SPOC | queryMs=562.72
2026-04-08 12:37:50.701 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=588.74 | totalMs=588.74
2026-04-08 12:37:50.702 | step 1 | route=IT_TicketPost | empId=41060 | query called at=12:37:50.702
2026-04-08 12:37:50.718 | step 2 | route=IT_TicketPost | empId=41060 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.3
2026-04-08 12:37:50.718 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=16.20 | totalMs=16.20
2026-04-08 12:37:50.718 | step 1 | route=IT_TicketPost | empId=41060 | query called at=12:37:50.718
2026-04-08 12:37:50.720 | step 2 | route=IT_TicketPost | empId=41060 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-08 12:37:50.720 | step 3 | route=IT_TicketPost | empId=41060 | apiMs=1.77 | totalMs=1.77
2026-04-08 12:37:54.534 | step 1 | route=IT_Ticket | empId=41060 | query called at=12:37:54.534
2026-04-08 12:37:54.545 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-08 12:37:54.549 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-08 12:37:54.553 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-08 12:37:54.557 | step 2 | route=IT_Ticket | empId=41060 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-08 12:37:54.558 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-08 12:37:54.560 | step 2 | route=IT_Ticket | empId=41060 | query=VMS_Comp_login_proc | queryMs=1.24
2026-04-08 12:37:54.560 | step 3 | route=IT_Ticket | empId=41060 | apiMs=26.20 | totalMs=26.20
2026-04-08 12:37:54.561 | step 1 | route=IT_Ticket | empId=41060 | query called at=12:37:54.561
2026-04-08 12:37:54.563 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-08 12:37:54.564 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-08 12:37:54.565 | step 2 | route=IT_Ticket | empId=41060 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-08 12:37:54.566 | step 3 | route=IT_Ticket | empId=41060 | apiMs=4.66 | totalMs=4.66
2026-04-08 12:38:20.544 | step 1 | route=IT_TicketPost | empId=20646 | query called at=12:38:20.544
2026-04-08 12:38:20.560 | step 2 | route=IT_TicketPost | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=14.66
2026-04-08 12:38:20.563 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=18.50 | totalMs=18.50
2026-04-08 12:38:20.566 | step 1 | route=IT_TicketPost | empId=20646 | query called at=12:38:20.566
2026-04-08 12:38:20.604 | step 2 | route=IT_TicketPost | empId=20646 | query=IT_Ticket_Save_SPOC | queryMs=35.77
2026-04-08 12:38:20.606 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=40.33 | totalMs=40.33
2026-04-08 12:38:20.606 | step 1 | route=IT_TicketPost | empId=20646 | query called at=12:38:20.606
2026-04-08 12:38:20.608 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-08 12:38:20.608 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=2.00 | totalMs=2.00
2026-04-08 12:38:20.609 | step 1 | route=IT_TicketPost | empId=20646 | query called at=12:38:20.609
2026-04-08 12:38:20.610 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-08 12:38:20.611 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=1.73 | totalMs=1.73
2026-04-08 12:38:23.363 | step 1 | route=IT_Ticket | empId=20646 | query called at=12:38:23.363
2026-04-08 12:38:23.374 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-08 12:38:23.376 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-08 12:38:23.377 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-08 12:38:23.379 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-08 12:38:23.381 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-08 12:38:23.382 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-08 12:38:23.383 | step 3 | route=IT_Ticket | empId=20646 | apiMs=19.42 | totalMs=19.42
2026-04-08 12:38:23.383 | step 1 | route=IT_Ticket | empId=20646 | query called at=12:38:23.383
2026-04-08 12:38:23.385 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-08 12:38:23.387 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-08 12:38:23.388 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-08 12:38:23.388 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.96 | totalMs=4.96
2026-04-08 12:39:15.296 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=12:39:15.296
2026-04-08 12:39:15.345 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=48.8
2026-04-08 12:39:15.346 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=49.91 | totalMs=49.91
2026-04-08 12:39:15.907 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:39:15.907
2026-04-08 12:39:21.851 | step 1 | route=SPOC_Entry_Save | empId=40107 | query called at=12:39:21.851
2026-04-08 12:39:21.908 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=IT_Ticket_Update_SPOC | queryMs=57
2026-04-08 12:39:21.913 | step 3 | route=SPOC_Entry_Save | empId=40107 | apiMs=62.21 | totalMs=62.21
2026-04-08 12:39:21.916 | step 1 | route=SPOC_Entry_Save | empId=40107 | query called at=12:39:21.916
2026-04-08 12:39:21.920 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-04-08 12:39:21.922 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-08 12:39:21.923 | step 2 | route=SPOC_Entry_Save | empId=40107 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-08 12:39:21.923 | step 3 | route=SPOC_Entry_Save | empId=40107 | apiMs=7.43 | totalMs=7.43
2026-04-08 12:39:24.637 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=12:39:24.637
2026-04-08 12:39:24.653 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=15.59
2026-04-08 12:39:24.653 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=16.53 | totalMs=16.53
2026-04-08 12:39:25.271 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:39:25.271
2026-04-08 12:44:32.941 | step 1 | route=Ticket_SPOC_Approve | empId=40107 | query called at=12:44:32.941
2026-04-08 12:44:33.000 | step 2 | route=Ticket_SPOC_Approve | empId=40107 | query=IT_TIcket_SPOCApp_Report | queryMs=58.14
2026-04-08 12:44:33.003 | step 3 | route=Ticket_SPOC_Approve | empId=40107 | apiMs=61.98 | totalMs=61.98
2026-04-08 12:44:33.586 | step 4 | route=pageRenderd | empId=40107 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:44:33.586
2026-04-08 12:48:34.077 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:48:34.077
2026-04-08 12:48:34.118 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=40.9
2026-04-08 12:48:34.122 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-08 12:48:34.128 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-08 12:48:34.132 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-08 12:48:34.156 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=24.41
2026-04-08 12:48:34.163 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=6.48
2026-04-08 12:48:34.164 | step 3 | route=IT_Ticket | empId=46985 | apiMs=86.98 | totalMs=86.98
2026-04-08 12:48:34.164 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:48:34.164
2026-04-08 12:48:34.183 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=18.81
2026-04-08 12:48:34.185 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-08 12:48:34.186 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-08 12:48:34.186 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.09 | totalMs=22.09
2026-04-08 12:48:43.669 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=12:48:43.669
2026-04-08 12:48:43.765 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=95.42
2026-04-08 12:48:43.769 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=99.13 | totalMs=99.13
2026-04-08 12:48:44.912 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=12:48:44.912
2026-04-08 12:48:44.931 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=18.51
2026-04-08 12:48:44.935 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=22.38 | totalMs=22.38
2026-04-08 12:49:07.388 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:49:07.388
2026-04-08 12:49:07.410 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=20.47
2026-04-08 12:49:07.413 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=24.38 | totalMs=24.38
2026-04-08 12:49:07.416 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:49:07.416
2026-04-08 12:49:07.475 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=56.22
2026-04-08 12:49:07.502 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=85.74 | totalMs=85.74
2026-04-08 12:49:07.502 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:49:07.502
2026-04-08 12:49:07.513 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.45
2026-04-08 12:49:07.513 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=11.35 | totalMs=11.35
2026-04-08 12:49:07.739 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:49:07.739
2026-04-08 12:49:07.749 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-04-08 12:49:07.751 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-08 12:49:07.752 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-08 12:49:07.753 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-08 12:49:07.755 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-08 12:49:07.760 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.25
2026-04-08 12:49:07.761 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.03 | totalMs=22.03
2026-04-08 12:49:07.761 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:49:07.761
2026-04-08 12:49:07.763 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-08 12:49:07.764 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-08 12:49:07.765 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-08 12:49:07.766 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.52 | totalMs=4.52
2026-04-08 12:58:05.035 | step 1 | route=IT_Ticket | empId=46974 | query called at=12:58:05.035
2026-04-08 12:58:05.077 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=41.49
2026-04-08 12:58:05.079 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-08 12:58:05.080 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-08 12:58:05.082 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-08 12:58:05.107 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_it_Ticket_Details | queryMs=24.87
2026-04-08 12:58:05.114 | step 2 | route=IT_Ticket | empId=46974 | query=VMS_Comp_login_proc | queryMs=5.87
2026-04-08 12:58:05.114 | step 3 | route=IT_Ticket | empId=46974 | apiMs=79.31 | totalMs=79.31
2026-04-08 12:58:05.115 | step 1 | route=IT_Ticket | empId=46974 | query called at=12:58:05.115
2026-04-08 12:58:05.134 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_HW_Ticket_Details | queryMs=19.2
2026-04-08 12:58:05.136 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-08 12:58:05.137 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-08 12:58:05.137 | step 3 | route=IT_Ticket | empId=46974 | apiMs=22.69 | totalMs=22.69
2026-04-08 12:58:25.329 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46974 | query called at=12:58:25.329
2026-04-08 12:58:25.758 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=427.82
2026-04-08 12:58:25.761 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46974 | apiMs=431.62 | totalMs=431.62
2026-04-08 12:58:28.006 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46974 | query called at=12:58:28.006
2026-04-08 12:58:28.018 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-04-08 12:58:28.021 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46974 | apiMs=14.57 | totalMs=14.57
2026-04-08 12:59:23.067 | step 1 | route=IT_TicketPost | empId=46974 | query called at=12:59:23.067
2026-04-08 12:59:23.079 | step 2 | route=IT_TicketPost | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-04-08 12:59:23.082 | step 3 | route=IT_TicketPost | empId=46974 | apiMs=14.52 | totalMs=14.52
2026-04-08 12:59:23.085 | step 1 | route=IT_TicketPost | empId=46974 | query called at=12:59:23.085
2026-04-08 12:59:23.108 | step 2 | route=IT_TicketPost | empId=46974 | query=IT_Ticket_Save_SPOC | queryMs=20.42
2026-04-08 12:59:23.111 | step 3 | route=IT_TicketPost | empId=46974 | apiMs=25.79 | totalMs=25.79
2026-04-08 12:59:23.111 | step 1 | route=IT_TicketPost | empId=46974 | query called at=12:59:23.111
2026-04-08 12:59:23.113 | step 2 | route=IT_TicketPost | empId=46974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-08 12:59:23.114 | step 3 | route=IT_TicketPost | empId=46974 | apiMs=2.47 | totalMs=2.47
2026-04-08 12:59:23.336 | step 1 | route=IT_Ticket | empId=46974 | query called at=12:59:23.336
2026-04-08 12:59:23.346 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-08 12:59:23.348 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-08 12:59:23.350 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-08 12:59:23.351 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-08 12:59:23.353 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-08 12:59:23.360 | step 2 | route=IT_Ticket | empId=46974 | query=VMS_Comp_login_proc | queryMs=6.55
2026-04-08 12:59:23.360 | step 3 | route=IT_Ticket | empId=46974 | apiMs=24.37 | totalMs=24.37
2026-04-08 12:59:23.361 | step 1 | route=IT_Ticket | empId=46974 | query called at=12:59:23.361
2026-04-08 12:59:23.363 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-08 12:59:23.364 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-08 12:59:23.365 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-08 12:59:23.366 | step 3 | route=IT_Ticket | empId=46974 | apiMs=5.02 | totalMs=5.02
2026-04-08 13:24:59.074 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=13:24:59.074
2026-04-08 13:24:59.129 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=54.17
2026-04-08 13:24:59.129 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=55.29 | totalMs=55.29
2026-04-08 13:24:59.780 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:24:59.780
2026-04-08 13:25:53.361 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=13:25:53.361
2026-04-08 13:25:53.573 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=210.83
2026-04-08 13:25:53.578 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=216.72 | totalMs=216.72
2026-04-08 13:25:53.581 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=13:25:53.581
2026-04-08 13:25:53.609 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.64
2026-04-08 13:25:53.610 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-08 13:25:53.612 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-08 13:25:53.612 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=31.06 | totalMs=31.06
2026-04-08 13:26:37.468 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=13:26:37.468
2026-04-08 13:26:37.491 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=22.23
2026-04-08 13:26:37.491 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=23.16 | totalMs=23.16
2026-04-08 13:44:58.723 | step 1 | route=IT_Ticket | empId=33524 | query called at=13:44:58.723
2026-04-08 13:44:58.764 | step 2 | route=IT_Ticket | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=40
2026-04-08 13:44:58.766 | step 2 | route=IT_Ticket | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-08 13:44:58.767 | step 2 | route=IT_Ticket | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-08 13:44:58.769 | step 2 | route=IT_Ticket | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-08 13:44:58.794 | step 2 | route=IT_Ticket | empId=33524 | query=Kpi_it_Ticket_Details | queryMs=24.62
2026-04-08 13:44:58.800 | step 2 | route=IT_Ticket | empId=33524 | query=VMS_Comp_login_proc | queryMs=5.48
2026-04-08 13:44:58.800 | step 3 | route=IT_Ticket | empId=33524 | apiMs=77.02 | totalMs=77.02
2026-04-08 13:44:58.801 | step 1 | route=IT_Ticket | empId=33524 | query called at=13:44:58.801
2026-04-08 13:44:58.820 | step 2 | route=IT_Ticket | empId=33524 | query=Kpi_HW_Ticket_Details | queryMs=18.79
2026-04-08 13:44:58.821 | step 2 | route=IT_Ticket | empId=33524 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 13:44:58.822 | step 2 | route=IT_Ticket | empId=33524 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-08 13:44:58.823 | step 3 | route=IT_Ticket | empId=33524 | apiMs=22.07 | totalMs=22.07
2026-04-08 13:45:09.106 | step 1 | route=Ticket_Entry_SPOC_Module | empId=33524 | query called at=13:45:09.106
2026-04-08 13:45:09.290 | step 2 | route=Ticket_Entry_SPOC_Module | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=182.86
2026-04-08 13:45:09.293 | step 3 | route=Ticket_Entry_SPOC_Module | empId=33524 | apiMs=186.74 | totalMs=186.74
2026-04-08 13:45:23.362 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=33524 | query called at=13:45:23.362
2026-04-08 13:45:23.407 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=45.04
2026-04-08 13:45:23.411 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=33524 | apiMs=49.03 | totalMs=49.03
2026-04-08 13:45:25.042 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=33524 | query called at=13:45:25.042
2026-04-08 13:45:25.053 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-04-08 13:45:25.056 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=33524 | apiMs=14.82 | totalMs=14.82
2026-04-08 13:46:50.992 | step 1 | route=IT_TicketPost | empId=33524 | query called at=13:46:50.992
2026-04-08 13:46:51.004 | step 2 | route=IT_TicketPost | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-04-08 13:46:51.008 | step 3 | route=IT_TicketPost | empId=33524 | apiMs=15.82 | totalMs=15.82
2026-04-08 13:46:51.022 | step 1 | route=IT_TicketPost | empId=33524 | query called at=13:46:51.022
2026-04-08 13:46:51.053 | step 2 | route=IT_TicketPost | empId=33524 | query=IT_Ticket_Save_SPOC | queryMs=30.79
2026-04-08 13:46:51.055 | step 3 | route=IT_TicketPost | empId=33524 | apiMs=33.14 | totalMs=33.14
2026-04-08 13:46:51.055 | step 1 | route=IT_TicketPost | empId=33524 | query called at=13:46:51.055
2026-04-08 13:46:51.057 | step 2 | route=IT_TicketPost | empId=33524 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-08 13:46:51.058 | step 3 | route=IT_TicketPost | empId=33524 | apiMs=2.32 | totalMs=2.32
2026-04-08 13:46:51.058 | step 1 | route=IT_TicketPost | empId=33524 | query called at=13:46:51.058
2026-04-08 13:46:51.059 | step 2 | route=IT_TicketPost | empId=33524 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-08 13:46:51.060 | step 3 | route=IT_TicketPost | empId=33524 | apiMs=1.71 | totalMs=1.71
2026-04-08 13:46:54.852 | step 1 | route=IT_Ticket | empId=33524 | query called at=13:46:54.852
2026-04-08 13:46:54.863 | step 2 | route=IT_Ticket | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-04-08 13:46:54.867 | step 2 | route=IT_Ticket | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-08 13:46:54.871 | step 2 | route=IT_Ticket | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-08 13:46:54.872 | step 2 | route=IT_Ticket | empId=33524 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-08 13:46:54.874 | step 2 | route=IT_Ticket | empId=33524 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-08 13:46:54.875 | step 2 | route=IT_Ticket | empId=33524 | query=VMS_Comp_login_proc | queryMs=1.03
2026-04-08 13:46:54.876 | step 3 | route=IT_Ticket | empId=33524 | apiMs=24.20 | totalMs=24.20
2026-04-08 13:46:54.876 | step 1 | route=IT_Ticket | empId=33524 | query called at=13:46:54.876
2026-04-08 13:46:54.879 | step 2 | route=IT_Ticket | empId=33524 | query=Kpi_HW_Ticket_Details | queryMs=2.18
2026-04-08 13:46:54.880 | step 2 | route=IT_Ticket | empId=33524 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-08 13:46:54.883 | step 2 | route=IT_Ticket | empId=33524 | query=Kpi_HW_Ticket_Details | queryMs=1.89
2026-04-08 13:46:54.883 | step 3 | route=IT_Ticket | empId=33524 | apiMs=6.63 | totalMs=6.63
2026-04-08 13:59:51.545 | step 1 | route=Ticket_SPOC_Approve | empId=13842 | query called at=13:59:51.545
2026-04-08 13:59:51.603 | step 2 | route=Ticket_SPOC_Approve | empId=13842 | query=IT_TIcket_SPOCApp_Report | queryMs=58.19
2026-04-08 13:59:51.607 | step 3 | route=Ticket_SPOC_Approve | empId=13842 | apiMs=62.24 | totalMs=62.24
2026-04-08 13:59:52.022 | step 4 | route=pageRenderd | empId=13842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:59:52.022
2026-04-08 14:13:40.644 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:13:40.644
2026-04-08 14:13:40.767 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=122.11
2026-04-08 14:13:40.784 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.32
2026-04-08 14:13:40.801 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.39
2026-04-08 14:13:40.819 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.64
2026-04-08 14:13:40.878 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=58.67
2026-04-08 14:13:40.899 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=20.66
2026-04-08 14:13:40.899 | step 3 | route=IT_Ticket | empId=51120 | apiMs=255.40 | totalMs=255.40
2026-04-08 14:13:40.900 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:13:40.900
2026-04-08 14:13:40.944 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=43.85
2026-04-08 14:13:40.961 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=16.94
2026-04-08 14:13:40.980 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=18.2
2026-04-08 14:13:40.980 | step 3 | route=IT_Ticket | empId=51120 | apiMs=80.53 | totalMs=80.53
2026-04-08 14:14:10.401 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=14:14:10.401
2026-04-08 14:14:10.734 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=332.35
2026-04-08 14:14:10.734 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=333.54 | totalMs=333.54
2026-04-08 14:14:14.746 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=14:14:14.746
2026-04-08 14:14:14.757 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-08 14:14:14.760 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=13.49 | totalMs=13.49
2026-04-08 14:15:16.768 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:15:16.768
2026-04-08 14:15:16.778 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-04-08 14:15:16.781 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=13.15 | totalMs=13.15
2026-04-08 14:15:16.784 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:15:16.784
2026-04-08 14:15:16.810 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=23.47
2026-04-08 14:15:16.812 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=27.82 | totalMs=27.82
2026-04-08 14:15:16.812 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:15:16.812
2026-04-08 14:15:16.816 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.63
2026-04-08 14:15:16.817 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=4.57 | totalMs=4.57
2026-04-08 14:15:17.804 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:15:17.804
2026-04-08 14:15:17.815 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-08 14:15:17.816 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-08 14:15:17.818 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-08 14:15:17.819 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-08 14:15:17.821 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-08 14:15:17.827 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=5.88
2026-04-08 14:15:17.827 | step 3 | route=IT_Ticket | empId=51120 | apiMs=23.28 | totalMs=23.28
2026-04-08 14:15:17.828 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:15:17.828
2026-04-08 14:15:17.829 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-08 14:15:17.831 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-08 14:15:17.832 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-08 14:15:17.832 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.58 | totalMs=4.58
2026-04-08 14:24:21.444 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:24:21.444
2026-04-08 14:24:24.541 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=14:24:24.541
2026-04-08 14:24:24.605 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=63.15
2026-04-08 14:24:24.610 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=68.88 | totalMs=68.88
2026-04-08 14:24:24.613 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=14:24:24.613
2026-04-08 14:24:24.617 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-08 14:24:24.618 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-08 14:24:24.620 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-08 14:24:24.620 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=7.58 | totalMs=7.58
2026-04-08 14:24:24.922 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=14:24:24.922
2026-04-08 14:24:24.976 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=53.32
2026-04-08 14:24:24.977 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=54.27 | totalMs=54.27
2026-04-08 14:24:25.659 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:24:25.659
2026-04-08 14:24:25.980 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=14:24:25.980
2026-04-08 14:24:26.002 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=21.69
2026-04-08 14:24:26.002 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=22.65 | totalMs=22.65
2026-04-08 14:24:26.568 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:24:26.568
2026-04-08 14:37:31.686 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=14:37:31.686
2026-04-08 14:37:31.718 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=31.45
2026-04-08 14:37:31.718 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=32.52 | totalMs=32.52
2026-04-08 14:37:32.166 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:37:32.166
2026-04-08 14:37:40.336 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=14:37:40.336
2026-04-08 14:37:40.373 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=33.93
2026-04-08 14:37:40.378 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=41.95 | totalMs=41.95
2026-04-08 14:37:40.379 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=14:37:40.379
2026-04-08 14:37:40.403 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.58
2026-04-08 14:37:40.404 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-08 14:37:40.406 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-08 14:37:40.406 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=27.34 | totalMs=27.34
2026-04-08 14:37:42.262 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=14:37:42.262
2026-04-08 14:37:42.280 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=15.31
2026-04-08 14:37:42.283 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=21.34 | totalMs=21.34
2026-04-08 14:37:42.593 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:37:42.593
2026-04-08 14:47:21.206 | step 1 | route=IT_Ticket | empId=60083 | query called at=14:47:21.206
2026-04-08 14:47:21.248 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=41.59
2026-04-08 14:47:21.250 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-08 14:47:21.251 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-08 14:47:21.253 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-08 14:47:21.266 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=13.19
2026-04-08 14:47:21.270 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=3.53
2026-04-08 14:47:21.271 | step 3 | route=IT_Ticket | empId=60083 | apiMs=64.28 | totalMs=64.28
2026-04-08 14:47:21.271 | step 1 | route=IT_Ticket | empId=60083 | query called at=14:47:21.271
2026-04-08 14:47:21.282 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=10.1
2026-04-08 14:47:21.283 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-08 14:47:21.284 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-08 14:47:21.284 | step 3 | route=IT_Ticket | empId=60083 | apiMs=13.06 | totalMs=13.06
2026-04-08 14:47:26.144 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=14:47:26.144
2026-04-08 14:47:26.786 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=638.81
2026-04-08 14:47:26.789 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=645.60 | totalMs=645.60
2026-04-08 14:47:30.137 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=14:47:30.137
2026-04-08 14:47:30.152 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-04-08 14:47:30.155 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=17.27 | totalMs=17.27
2026-04-08 14:49:05.301 | step 1 | route=IT_TicketPost | empId=60083 | query called at=14:49:05.301
2026-04-08 14:49:05.325 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=24
2026-04-08 14:49:05.329 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=28.18 | totalMs=28.18
2026-04-08 14:49:05.332 | step 1 | route=IT_TicketPost | empId=60083 | query called at=14:49:05.332
2026-04-08 14:49:05.354 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=18.84
2026-04-08 14:49:05.357 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=25.48 | totalMs=25.48
2026-04-08 14:49:05.358 | step 1 | route=IT_TicketPost | empId=60083 | query called at=14:49:05.358
2026-04-08 14:49:05.360 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-04-08 14:49:05.361 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=2.79 | totalMs=2.79
2026-04-08 14:49:05.593 | step 1 | route=IT_Ticket | empId=60083 | query called at=14:49:05.593
2026-04-08 14:49:05.604 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-08 14:49:05.605 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-08 14:49:05.607 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-08 14:49:05.608 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-08 14:49:05.610 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-04-08 14:49:05.611 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=1.08
2026-04-08 14:49:05.612 | step 3 | route=IT_Ticket | empId=60083 | apiMs=19.07 | totalMs=19.07
2026-04-08 14:49:05.612 | step 1 | route=IT_Ticket | empId=60083 | query called at=14:49:05.612
2026-04-08 14:49:05.614 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-08 14:49:05.615 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-08 14:49:05.616 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-08 14:49:05.616 | step 3 | route=IT_Ticket | empId=60083 | apiMs=3.97 | totalMs=3.97
2026-04-08 15:48:10.099 | step 1 | route=IT_Ticket | empId=53606 | query called at=15:48:10.099
2026-04-08 15:48:10.142 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=42.14
2026-04-08 15:48:10.144 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-08 15:48:10.145 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-08 15:48:10.147 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-08 15:48:10.171 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=24.33
2026-04-08 15:48:10.178 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=6.24
2026-04-08 15:48:10.178 | step 3 | route=IT_Ticket | empId=53606 | apiMs=78.95 | totalMs=78.95
2026-04-08 15:48:10.179 | step 1 | route=IT_Ticket | empId=53606 | query called at=15:48:10.179
2026-04-08 15:48:10.199 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=19.51
2026-04-08 15:48:10.200 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-08 15:48:10.202 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-08 15:48:10.202 | step 3 | route=IT_Ticket | empId=53606 | apiMs=23.08 | totalMs=23.08
2026-04-08 15:48:12.283 | step 1 | route=IT_Ticket_Report | empId=53606 | query called at=15:48:12.283
2026-04-08 15:48:12.805 | step 2 | route=IT_Ticket_Report | empId=53606 | query=kpi_it_ticket_report_page_proc | queryMs=521.66
2026-04-08 15:48:12.805 | step 3 | route=IT_Ticket_Report | empId=53606 | apiMs=522.74 | totalMs=522.74
2026-04-08 15:48:13.374 | step 4 | route=pageRenderd | empId=53606 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:48:13.374
2026-04-08 15:54:00.309 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:54:00.309
2026-04-08 15:54:00.337 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=26.81
2026-04-08 15:54:00.338 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-08 15:54:00.340 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-08 15:54:00.341 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-08 15:54:00.355 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=12.84
2026-04-08 15:54:00.358 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=3.04
2026-04-08 15:54:00.358 | step 3 | route=IT_Ticket | empId=41073 | apiMs=48.85 | totalMs=48.85
2026-04-08 15:54:00.359 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:54:00.359
2026-04-08 15:54:00.370 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=10.26
2026-04-08 15:54:00.371 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-08 15:54:00.372 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-08 15:54:00.372 | step 3 | route=IT_Ticket | empId=41073 | apiMs=13.39 | totalMs=13.39
2026-04-08 15:54:34.664 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=15:54:34.664
2026-04-08 15:54:35.108 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=443.92
2026-04-08 15:54:35.111 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=447.44 | totalMs=447.44
2026-04-08 15:54:37.417 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=15:54:37.417
2026-04-08 15:54:37.429 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-08 15:54:37.432 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=14.66 | totalMs=14.66
2026-04-08 15:56:29.577 | step 1 | route=IT_Ticket | empId=10787 | query called at=15:56:29.577
2026-04-08 15:56:29.593 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=15.15
2026-04-08 15:56:29.596 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=3.39
2026-04-08 15:56:29.598 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-08 15:56:29.599 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-08 15:56:29.635 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=35.1
2026-04-08 15:56:29.643 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=7.71
2026-04-08 15:56:29.643 | step 3 | route=IT_Ticket | empId=10787 | apiMs=66.28 | totalMs=66.28
2026-04-08 15:56:29.644 | step 1 | route=IT_Ticket | empId=10787 | query called at=15:56:29.644
2026-04-08 15:56:29.647 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=2.77
2026-04-08 15:56:29.648 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-08 15:56:29.649 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-08 15:56:29.650 | step 3 | route=IT_Ticket | empId=10787 | apiMs=6.17 | totalMs=6.17
2026-04-08 15:56:36.902 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10787 | query called at=15:56:36.902
2026-04-08 15:56:37.465 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=562.55
2026-04-08 15:56:37.465 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10787 | apiMs=563.69 | totalMs=563.69
2026-04-08 15:56:39.504 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query called at=15:56:39.504
2026-04-08 15:56:39.558 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=53.33
2026-04-08 15:56:39.558 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10787 | apiMs=54.36 | totalMs=54.36
2026-04-08 15:57:21.993 | step 1 | route=IT_TicketPost | empId=10787 | query called at=15:57:21.993
2026-04-08 15:57:22.005 | step 2 | route=IT_TicketPost | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-04-08 15:57:22.005 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=12.60 | totalMs=12.60
2026-04-08 15:57:22.006 | step 1 | route=IT_TicketPost | empId=10787 | query called at=15:57:22.006
2026-04-08 15:57:22.049 | step 2 | route=IT_TicketPost | empId=10787 | query=IT_Ticket_Save_SPOC | queryMs=42.48
2026-04-08 15:57:22.051 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=45.56 | totalMs=45.56
2026-04-08 15:57:22.052 | step 1 | route=IT_TicketPost | empId=10787 | query called at=15:57:22.052
2026-04-08 15:57:22.054 | step 2 | route=IT_TicketPost | empId=10787 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-08 15:57:22.054 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=2.25 | totalMs=2.25
2026-04-08 15:57:22.054 | step 1 | route=IT_TicketPost | empId=10787 | query called at=15:57:22.054
2026-04-08 15:57:22.056 | step 2 | route=IT_TicketPost | empId=10787 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-08 15:57:22.056 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=1.51 | totalMs=1.51
2026-04-08 15:57:24.463 | step 1 | route=IT_Ticket | empId=10787 | query called at=15:57:24.463
2026-04-08 15:57:24.474 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-08 15:57:24.475 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-08 15:57:24.477 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-08 15:57:24.478 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-08 15:57:24.479 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-08 15:57:24.481 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=1.28
2026-04-08 15:57:24.481 | step 3 | route=IT_Ticket | empId=10787 | apiMs=18.58 | totalMs=18.58
2026-04-08 15:57:24.482 | step 1 | route=IT_Ticket | empId=10787 | query called at=15:57:24.482
2026-04-08 15:57:24.483 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-08 15:57:24.485 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-08 15:57:24.486 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-08 15:57:24.486 | step 3 | route=IT_Ticket | empId=10787 | apiMs=4.36 | totalMs=4.36
2026-04-08 15:57:44.733 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=15:57:44.733
2026-04-08 15:57:44.780 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=46.98
2026-04-08 15:57:44.784 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=50.99 | totalMs=50.99
2026-04-08 15:57:45.189 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:45.189
2026-04-08 15:57:53.383 | step 1 | route=SPOC_Entry_Save | empId=68539 | query called at=15:57:53.383
2026-04-08 15:57:53.419 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=IT_Ticket_Update_SPOC | queryMs=35.25
2026-04-08 15:57:53.421 | step 3 | route=SPOC_Entry_Save | empId=68539 | apiMs=37.81 | totalMs=37.81
2026-04-08 15:57:53.421 | step 1 | route=SPOC_Entry_Save | empId=68539 | query called at=15:57:53.421
2026-04-08 15:57:53.423 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-08 15:57:53.424 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-08 15:57:53.425 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-08 15:57:53.426 | step 3 | route=SPOC_Entry_Save | empId=68539 | apiMs=4.32 | totalMs=4.32
2026-04-08 15:57:53.751 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=15:57:53.751
2026-04-08 15:57:53.764 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=13
2026-04-08 15:57:53.765 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=13.87 | totalMs=13.87
2026-04-08 15:57:54.271 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:54.271
2026-04-08 15:59:00.388 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:59:00.388
2026-04-08 15:59:00.409 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=20.33
2026-04-08 15:59:00.413 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-08 15:59:00.417 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-08 15:59:00.420 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-08 15:59:00.422 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-08 15:59:00.426 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=4.03
2026-04-08 15:59:00.427 | step 3 | route=IT_Ticket | empId=59989 | apiMs=38.93 | totalMs=38.93
2026-04-08 15:59:00.427 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:59:00.427
2026-04-08 15:59:00.429 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-08 15:59:00.430 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-08 15:59:00.431 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-08 15:59:00.431 | step 3 | route=IT_Ticket | empId=59989 | apiMs=4.01 | totalMs=4.01
2026-04-08 15:59:11.981 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59989 | query called at=15:59:11.981
2026-04-08 15:59:12.431 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=449.31
2026-04-08 15:59:12.435 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59989 | apiMs=453.39 | totalMs=453.39
2026-04-08 15:59:17.059 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query called at=15:59:17.059
2026-04-08 15:59:17.961 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=901.14
2026-04-08 15:59:17.961 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59989 | apiMs=902.58 | totalMs=902.58
2026-04-08 15:59:37.521 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:59:37.521
2026-04-08 15:59:37.532 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-08 15:59:37.535 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=14.02 | totalMs=14.02
2026-04-08 15:59:37.538 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:59:37.538
2026-04-08 15:59:37.566 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=25.55
2026-04-08 15:59:37.568 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=30.12 | totalMs=30.12
2026-04-08 15:59:37.568 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:59:37.568
2026-04-08 15:59:37.570 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-08 15:59:37.571 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.37 | totalMs=2.37
2026-04-08 15:59:37.571 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:59:37.571
2026-04-08 15:59:37.572 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-08 15:59:37.573 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.53 | totalMs=1.53
2026-04-08 15:59:37.795 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:59:37.795
2026-04-08 15:59:37.806 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-08 15:59:37.808 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-08 15:59:37.809 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-08 15:59:37.810 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-08 15:59:37.812 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-08 15:59:37.818 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=5.65
2026-04-08 15:59:37.818 | step 3 | route=IT_Ticket | empId=41073 | apiMs=22.84 | totalMs=22.84
2026-04-08 15:59:37.819 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:59:37.819
2026-04-08 15:59:37.820 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-08 15:59:37.822 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-08 15:59:37.823 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-08 15:59:37.823 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.23 | totalMs=4.23
2026-04-08 16:04:55.849 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:04:55.849
2026-04-08 16:04:55.970 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=120.99
2026-04-08 16:04:55.974 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=125.02 | totalMs=125.02
2026-04-08 16:04:56.392 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:04:56.392
2026-04-08 16:05:01.783 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:05:01.783
2026-04-08 16:05:01.826 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=42.35
2026-04-08 16:05:01.830 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=47.40 | totalMs=47.40
2026-04-08 16:05:01.833 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:05:01.833
2026-04-08 16:05:01.837 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-08 16:05:01.839 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-08 16:05:01.840 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-08 16:05:01.840 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=7.16 | totalMs=7.16
2026-04-08 16:05:04.849 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:05:04.849
2026-04-08 16:05:04.911 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=61.52
2026-04-08 16:05:04.911 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=62.45 | totalMs=62.45
2026-04-08 16:05:05.235 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:05:05.235
2026-04-08 16:08:32.935 | step 1 | route=IT_Ticket | empId=59989 | query called at=16:08:32.935
2026-04-08 16:08:32.976 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=40.76
2026-04-08 16:08:32.978 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-08 16:08:32.980 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-04-08 16:08:32.982 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-04-08 16:08:33.006 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=23.71
2026-04-08 16:08:33.012 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=5.18
2026-04-08 16:08:33.012 | step 3 | route=IT_Ticket | empId=59989 | apiMs=77.10 | totalMs=77.10
2026-04-08 16:08:33.012 | step 1 | route=IT_Ticket | empId=59989 | query called at=16:08:33.012
2026-04-08 16:08:33.031 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=18.42
2026-04-08 16:08:33.033 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-08 16:08:33.034 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-08 16:08:33.034 | step 3 | route=IT_Ticket | empId=59989 | apiMs=21.67 | totalMs=21.67
2026-04-08 16:08:53.447 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59989 | query called at=16:08:53.447
2026-04-08 16:08:53.883 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=434.57
2026-04-08 16:08:53.886 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59989 | apiMs=438.55 | totalMs=438.55
2026-04-08 16:08:59.710 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query called at=16:08:59.710
2026-04-08 16:08:59.722 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=11.24
2026-04-08 16:08:59.725 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59989 | apiMs=15.09 | totalMs=15.09
2026-04-08 16:10:54.956 | step 1 | route=IT_Ticket_Report | empId=59989 | query called at=16:10:54.956
2026-04-08 16:10:55.139 | step 2 | route=IT_Ticket_Report | empId=59989 | query=kpi_it_ticket_report_page_proc | queryMs=181.52
2026-04-08 16:10:55.140 | step 3 | route=IT_Ticket_Report | empId=59989 | apiMs=183.16 | totalMs=183.16
2026-04-08 16:10:55.484 | step 4 | route=pageRenderd | empId=59989 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:10:55.484
2026-04-08 16:11:19.098 | step 1 | route=IT_Ticket | empId=59989 | query called at=16:11:19.098
2026-04-08 16:11:19.114 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=16.18
2026-04-08 16:11:19.123 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=5.47
2026-04-08 16:11:19.132 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=5.58
2026-04-08 16:11:19.141 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=6.11
2026-04-08 16:11:19.150 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=8.69
2026-04-08 16:11:19.169 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=19.06
2026-04-08 16:11:19.170 | step 3 | route=IT_Ticket | empId=59989 | apiMs=72.06 | totalMs=72.06
2026-04-08 16:11:19.170 | step 1 | route=IT_Ticket | empId=59989 | query called at=16:11:19.170
2026-04-08 16:11:19.178 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=7.58
2026-04-08 16:11:19.188 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=8.68
2026-04-08 16:11:19.197 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=8.6
2026-04-08 16:11:19.197 | step 3 | route=IT_Ticket | empId=59989 | apiMs=26.46 | totalMs=26.46
2026-04-08 16:11:54.266 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59989 | query called at=16:11:54.266
2026-04-08 16:11:54.699 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=432.5
2026-04-08 16:11:54.703 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59989 | apiMs=436.25 | totalMs=436.25
2026-04-08 16:11:56.691 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query called at=16:11:56.691
2026-04-08 16:11:56.703 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-04-08 16:11:56.706 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59989 | apiMs=14.61 | totalMs=14.61
2026-04-08 16:12:57.891 | step 1 | route=IT_TicketPost | empId=59989 | query called at=16:12:57.891
2026-04-08 16:12:57.911 | step 2 | route=IT_TicketPost | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=19.24
2026-04-08 16:12:57.915 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=23.42 | totalMs=23.42
2026-04-08 16:12:57.930 | step 1 | route=IT_TicketPost | empId=59989 | query called at=16:12:57.930
2026-04-08 16:12:57.998 | step 2 | route=IT_TicketPost | empId=59989 | query=IT_Ticket_Save_SPOC | queryMs=68.22
2026-04-08 16:12:58.011 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=81.88 | totalMs=81.88
2026-04-08 16:12:58.012 | step 1 | route=IT_TicketPost | empId=59989 | query called at=16:12:58.012
2026-04-08 16:12:58.014 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-08 16:12:58.014 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=2.56 | totalMs=2.56
2026-04-08 16:12:58.015 | step 1 | route=IT_TicketPost | empId=59989 | query called at=16:12:58.015
2026-04-08 16:12:58.016 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-08 16:12:58.017 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=1.60 | totalMs=1.60
2026-04-08 16:13:00.785 | step 1 | route=IT_Ticket | empId=59989 | query called at=16:13:00.785
2026-04-08 16:13:00.796 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-08 16:13:00.797 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-08 16:13:00.799 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-08 16:13:00.800 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-08 16:13:00.802 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-08 16:13:00.807 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=5.37
2026-04-08 16:13:00.808 | step 3 | route=IT_Ticket | empId=59989 | apiMs=22.62 | totalMs=22.62
2026-04-08 16:13:00.808 | step 1 | route=IT_Ticket | empId=59989 | query called at=16:13:00.808
2026-04-08 16:13:00.810 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-08 16:13:00.811 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-08 16:13:00.813 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-08 16:13:00.813 | step 3 | route=IT_Ticket | empId=59989 | apiMs=4.75 | totalMs=4.75
2026-04-08 16:39:27.464 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:39:27.464
2026-04-08 16:39:27.506 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=41.87
2026-04-08 16:39:27.508 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-08 16:39:27.509 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-08 16:39:27.510 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-08 16:39:27.525 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=14.81
2026-04-08 16:39:27.529 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.51
2026-04-08 16:39:27.530 | step 3 | route=IT_Ticket | empId=51415 | apiMs=65.84 | totalMs=65.84
2026-04-08 16:39:27.530 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:39:27.530
2026-04-08 16:39:27.545 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=14.68
2026-04-08 16:39:27.546 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-08 16:39:27.548 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-08 16:39:27.548 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.86 | totalMs=17.86
2026-04-08 16:39:32.532 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:39:32.532
2026-04-08 16:39:32.587 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.15
2026-04-08 16:39:32.587 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.22 | totalMs=55.22
2026-04-08 16:39:34.640 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:39:34.640
2026-04-08 16:39:34.655 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.41
2026-04-08 16:39:34.659 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.38 | totalMs=18.38
2026-04-08 16:39:37.553 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:39:37.553
2026-04-08 16:39:37.572 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=18.15
2026-04-08 16:39:37.572 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.12 | totalMs=19.12
2026-04-08 16:39:44.013 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:39:44.013
2026-04-08 16:39:44.023 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-08 16:39:44.024 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.87 | totalMs=10.87
2026-04-08 16:39:44.024 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:39:44.024
2026-04-08 16:39:44.051 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=26.19
2026-04-08 16:39:44.053 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.82 | totalMs=28.82
2026-04-08 16:39:44.054 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:39:44.054
2026-04-08 16:39:44.077 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.76
2026-04-08 16:39:44.077 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=23.54 | totalMs=23.54
2026-04-08 16:39:44.078 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:39:44.078
2026-04-08 16:39:44.079 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-08 16:39:44.079 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.70 | totalMs=1.70
2026-04-08 16:39:46.238 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:39:46.238
2026-04-08 16:39:46.248 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-08 16:39:46.250 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-08 16:39:46.251 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-08 16:39:46.252 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-08 16:39:46.254 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-08 16:39:46.255 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.13
2026-04-08 16:39:46.256 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.04 | totalMs=18.04
2026-04-08 16:39:46.256 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:39:46.256
2026-04-08 16:39:46.258 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-08 16:39:46.259 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-08 16:39:46.260 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-08 16:39:46.260 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.15 | totalMs=4.15
2026-04-08 16:40:00.959 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:40:00.959
2026-04-08 16:40:01.016 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=57.1
2026-04-08 16:40:01.017 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=58.16 | totalMs=58.16
2026-04-08 16:40:02.004 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:40:02.004
2026-04-08 16:40:04.351 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:40:04.351
2026-04-08 16:40:04.373 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=21.59
2026-04-08 16:40:04.377 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=26.65 | totalMs=26.65
2026-04-08 16:40:04.380 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:40:04.380
2026-04-08 16:40:04.384 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-08 16:40:04.385 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-08 16:40:04.386 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-08 16:40:04.387 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.26 | totalMs=6.26
2026-04-08 16:40:07.308 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:40:07.308
2026-04-08 16:40:07.338 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.81
2026-04-08 16:40:07.339 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.83 | totalMs=30.83
2026-04-08 16:40:08.070 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:40:08.070
2026-04-08 16:58:23.633 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:58:23.633
2026-04-08 16:58:23.681 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=46.85
2026-04-08 16:58:23.682 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-08 16:58:23.684 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-08 16:58:23.685 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-08 16:58:23.702 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=16.5
2026-04-08 16:58:23.706 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=3.83
2026-04-08 16:58:23.706 | step 3 | route=IT_Ticket | empId=68413 | apiMs=72.96 | totalMs=72.96
2026-04-08 16:58:23.707 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:58:23.707
2026-04-08 16:58:23.720 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=12.92
2026-04-08 16:58:23.722 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-08 16:58:23.723 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-08 16:58:23.723 | step 3 | route=IT_Ticket | empId=68413 | apiMs=16.24 | totalMs=16.24
2026-04-08 16:58:31.097 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=16:58:31.097
2026-04-08 16:58:31.257 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=159.58
2026-04-08 16:58:31.261 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=163.62 | totalMs=163.62
2026-04-08 16:58:32.962 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=16:58:32.962
2026-04-08 16:58:32.995 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=32.73
2026-04-08 16:58:32.999 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=36.83 | totalMs=36.83
2026-04-08 16:59:07.550 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:59:07.550
2026-04-08 16:59:07.560 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-04-08 16:59:07.561 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=10.30 | totalMs=10.30
2026-04-08 16:59:07.561 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:59:07.561
2026-04-08 16:59:07.597 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=35.76
2026-04-08 16:59:07.599 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=37.44 | totalMs=37.44
2026-04-08 16:59:07.599 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:59:07.599
2026-04-08 16:59:07.603 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.23
2026-04-08 16:59:07.603 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=4.14 | totalMs=4.14
2026-04-08 16:59:07.826 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:59:07.826
2026-04-08 16:59:07.842 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=15.65
2026-04-08 16:59:07.858 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=15.4
2026-04-08 16:59:07.867 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.28
2026-04-08 16:59:07.873 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=5.9
2026-04-08 16:59:07.875 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-08 16:59:07.879 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=4.44
2026-04-08 16:59:07.880 | step 3 | route=IT_Ticket | empId=68413 | apiMs=53.62 | totalMs=53.62
2026-04-08 16:59:07.880 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:59:07.880
2026-04-08 16:59:07.882 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-08 16:59:07.883 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-08 16:59:07.884 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-08 16:59:07.885 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.30 | totalMs=4.30
2026-04-08 17:01:13.537 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=17:01:13.537
2026-04-08 17:01:13.591 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=53.64
2026-04-08 17:01:13.591 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=54.69 | totalMs=54.69
2026-04-08 17:01:14.061 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:01:14.061
2026-04-08 17:01:21.154 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=17:01:21.154
2026-04-08 17:01:21.306 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=151.12
2026-04-08 17:01:21.375 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=41.5
2026-04-08 17:01:21.500 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=345.65 | totalMs=345.65
2026-04-08 17:01:21.500 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=17:01:21.500
2026-04-08 17:01:21.502 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-08 17:01:21.503 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-08 17:01:21.504 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-08 17:01:21.505 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=4.47 | totalMs=4.47
2026-04-08 17:01:21.505 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=17:01:21.505
2026-04-08 17:01:21.506 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-08 17:01:21.508 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-08 17:01:21.509 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-08 17:01:21.509 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=3.71 | totalMs=3.71
2026-04-08 17:01:21.736 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=17:01:21.736
2026-04-08 17:01:21.749 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=12.09
2026-04-08 17:01:21.749 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=13.02 | totalMs=13.02
2026-04-08 17:01:22.075 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:01:22.075
2026-04-08 17:04:31.009 | step 1 | route=IT_Ticket | empId=12246 | query called at=17:04:31.009
2026-04-08 17:04:31.054 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=44.02
2026-04-08 17:04:31.066 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=8.49
2026-04-08 17:04:31.070 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-08 17:04:31.075 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=2.47
2026-04-08 17:04:31.106 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_it_Ticket_Details | queryMs=30.73
2026-04-08 17:04:31.113 | step 2 | route=IT_Ticket | empId=12246 | query=VMS_Comp_login_proc | queryMs=6.23
2026-04-08 17:04:31.113 | step 3 | route=IT_Ticket | empId=12246 | apiMs=103.78 | totalMs=103.78
2026-04-08 17:04:31.114 | step 1 | route=IT_Ticket | empId=12246 | query called at=17:04:31.114
2026-04-08 17:04:31.137 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=22.7
2026-04-08 17:04:31.141 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=3.76
2026-04-08 17:04:31.142 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-08 17:04:31.143 | step 3 | route=IT_Ticket | empId=12246 | apiMs=28.96 | totalMs=28.96
2026-04-08 17:05:02.295 | step 1 | route=HW_TicketFun | empId= | query called at=17:05:02.295
2026-04-08 17:05:02.405 | step 2 | route=HW_TicketFun | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=108.9
2026-04-08 17:05:02.408 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=113.23 | totalMs=113.23
2026-04-08 17:06:07.327 | step 1 | route=HW_TicketPost | empId=12246 | query called at=17:06:07.327
2026-04-08 17:06:07.388 | step 2 | route=HW_TicketPost | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=60
2026-04-08 17:06:07.392 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=64.23 | totalMs=64.23
2026-04-08 17:06:07.394 | step 1 | route=HW_TicketPost | empId=12246 | query called at=17:06:07.394
2026-04-08 17:06:07.404 | step 2 | route=HW_TicketPost | empId=12246 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.17
2026-04-08 17:06:07.404 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=9.36 | totalMs=9.36
2026-04-08 17:06:07.404 | step 1 | route=HW_TicketPost | empId=12246 | query called at=17:06:07.404
2026-04-08 17:06:07.406 | step 2 | route=HW_TicketPost | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-08 17:06:07.406 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=1.48 | totalMs=1.48
2026-04-08 17:06:07.406 | step 1 | route=HW_TicketPost | empId=12246 | query called at=17:06:07.406
2026-04-08 17:06:07.512 | step 2 | route=HW_TicketPost | empId=12246 | query=hw_ticket_save_proc_kpi | queryMs=105.34
2026-04-08 17:06:07.530 | step 3 | route=HW_TicketPost | empId=12246 | apiMs=123.54 | totalMs=123.54
2026-04-08 17:06:09.263 | step 1 | route=IT_Ticket | empId=12246 | query called at=17:06:09.263
2026-04-08 17:06:09.282 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=18.26
2026-04-08 17:06:09.286 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=3.66
2026-04-08 17:06:09.296 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=8.92
2026-04-08 17:06:09.297 | step 2 | route=IT_Ticket | empId=12246 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-08 17:06:09.299 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_it_Ticket_Details | queryMs=1.5
2026-04-08 17:06:09.319 | step 2 | route=IT_Ticket | empId=12246 | query=VMS_Comp_login_proc | queryMs=19.22
2026-04-08 17:06:09.319 | step 3 | route=IT_Ticket | empId=12246 | apiMs=55.70 | totalMs=55.70
2026-04-08 17:06:09.320 | step 1 | route=IT_Ticket | empId=12246 | query called at=17:06:09.320
2026-04-08 17:06:09.325 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=5.49
2026-04-08 17:06:09.327 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-08 17:06:09.330 | step 2 | route=IT_Ticket | empId=12246 | query=Kpi_HW_Ticket_Details | queryMs=2.53
2026-04-08 17:06:09.330 | step 3 | route=IT_Ticket | empId=12246 | apiMs=10.30 | totalMs=10.30
2026-04-08 17:07:08.685 | step 1 | route=HW_Ticket_Report | empId=12246 | query called at=17:07:08.685
2026-04-08 17:07:08.716 | step 2 | route=HW_Ticket_Report | empId=12246 | query=hw_ticket_report_kpi_proc | queryMs=31.34
2026-04-08 17:07:08.717 | step 3 | route=HW_Ticket_Report | empId=12246 | apiMs=32.35 | totalMs=32.35
2026-04-08 17:07:12.195 | step 4 | route=pageRenderd | empId=12246 | Page=HW TICKET REPORT | page fully loaded at : 17:07:12.195
2026-04-08 17:46:25.795 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:46:25.795
2026-04-08 17:46:25.837 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=41.38
2026-04-08 17:46:25.839 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-08 17:46:25.840 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-08 17:46:25.841 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-08 17:46:25.856 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=14.28
2026-04-08 17:46:25.859 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=3.46
2026-04-08 17:46:25.860 | step 3 | route=IT_Ticket | empId=51700 | apiMs=64.78 | totalMs=64.78
2026-04-08 17:46:25.860 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:46:25.860
2026-04-08 17:46:25.871 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=10.58
2026-04-08 17:46:25.872 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-08 17:46:25.873 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-08 17:46:25.874 | step 3 | route=IT_Ticket | empId=51700 | apiMs=13.50 | totalMs=13.50
2026-04-08 17:49:56.582 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:49:56.582
2026-04-08 17:49:56.593 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-08 17:49:56.595 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-08 17:49:56.596 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-08 17:49:56.598 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-08 17:49:56.599 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-08 17:49:56.601 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.41
2026-04-08 17:49:56.601 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.64 | totalMs=19.64
2026-04-08 17:49:56.602 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:49:56.602
2026-04-08 17:49:56.604 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-08 17:49:56.605 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-08 17:49:56.606 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-08 17:49:56.607 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.76 | totalMs=4.76
2026-04-08 17:50:02.341 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=17:50:02.341
2026-04-08 17:50:02.396 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.4
2026-04-08 17:50:02.400 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.26 | totalMs=59.26
2026-04-08 17:50:09.992 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=17:50:09.992
2026-04-08 17:50:10.013 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=20.56
2026-04-08 17:50:10.016 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=24.35 | totalMs=24.35
2026-04-08 17:50:21.870 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:50:21.870
2026-04-08 17:50:21.880 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-08 17:50:21.883 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.54 | totalMs=13.54
2026-04-08 17:50:21.887 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:50:21.887
2026-04-08 17:50:21.920 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=30.17
2026-04-08 17:50:21.922 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=35.10 | totalMs=35.10
2026-04-08 17:50:21.922 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:50:21.922
2026-04-08 17:50:21.924 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-04-08 17:50:21.925 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.75 | totalMs=2.75
2026-04-08 17:50:21.925 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:50:21.925
2026-04-08 17:50:21.927 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-08 17:50:21.927 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.78 | totalMs=1.78
2026-04-08 17:50:24.025 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:50:24.025
2026-04-08 17:50:24.036 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-08 17:50:24.037 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-08 17:50:24.039 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-08 17:50:24.040 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-08 17:50:24.042 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-08 17:50:24.043 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.19
2026-04-08 17:50:24.044 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.57 | totalMs=18.57
2026-04-08 17:50:24.044 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:50:24.044
2026-04-08 17:50:24.046 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-08 17:50:24.047 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-08 17:50:24.048 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-08 17:50:24.048 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.35 | totalMs=4.35
2026-04-08 17:50:31.507 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:50:31.507
2026-04-08 17:50:31.571 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=63.87
2026-04-08 17:50:31.575 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=67.71 | totalMs=67.71
2026-04-08 17:50:32.037 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:50:32.037
2026-04-08 17:50:37.065 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:50:37.065
2026-04-08 17:50:37.136 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=70.02
2026-04-08 17:50:37.149 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=83.22 | totalMs=83.22
2026-04-08 17:50:37.152 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:50:37.152
2026-04-08 17:50:37.156 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-08 17:50:37.157 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-08 17:50:37.159 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-08 17:50:37.159 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.25 | totalMs=7.25
2026-04-08 17:50:39.406 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:50:39.406
2026-04-08 17:50:39.429 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=22.22
2026-04-08 17:50:39.429 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=23.15 | totalMs=23.15
2026-04-08 17:50:39.879 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:50:39.879
2026-04-08 18:06:28.807 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:06:28.807
2026-04-08 18:06:28.834 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=26.57
2026-04-08 18:06:28.838 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-08 18:06:28.842 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-08 18:06:28.843 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-08 18:06:28.868 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=24.31
2026-04-08 18:06:28.874 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.58
2026-04-08 18:06:28.874 | step 3 | route=IT_Ticket | empId=61350 | apiMs=67.70 | totalMs=67.70
2026-04-08 18:06:28.875 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:06:28.875
2026-04-08 18:06:28.894 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=18.43
2026-04-08 18:06:28.895 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-08 18:06:28.896 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-08 18:06:28.897 | step 3 | route=IT_Ticket | empId=61350 | apiMs=21.69 | totalMs=21.69
2026-04-08 18:07:01.586 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:07:01.586
2026-04-08 18:07:01.642 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.58
2026-04-08 18:07:01.646 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=59.98 | totalMs=59.98
2026-04-08 18:07:04.665 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:07:04.665
2026-04-08 18:07:04.698 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=32.34
2026-04-08 18:07:04.701 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=36.48 | totalMs=36.48
2026-04-08 18:08:01.062 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:08:01.062
2026-04-08 18:08:01.072 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-08 18:08:01.076 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.97 | totalMs=13.97
2026-04-08 18:08:01.079 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:08:01.079
2026-04-08 18:08:01.118 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=36.95
2026-04-08 18:08:01.120 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=41.44 | totalMs=41.44
2026-04-08 18:08:01.121 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:08:01.121
2026-04-08 18:08:01.123 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-08 18:08:01.123 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.60 | totalMs=2.60
2026-04-08 18:08:01.124 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:08:01.124
2026-04-08 18:08:01.125 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-08 18:08:01.125 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.81 | totalMs=1.81
2026-04-08 18:08:01.402 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:08:01.402
2026-04-08 18:08:01.412 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-08 18:08:01.414 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-08 18:08:01.415 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-08 18:08:01.416 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-08 18:08:01.418 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-08 18:08:01.423 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=4.6
2026-04-08 18:08:01.423 | step 3 | route=IT_Ticket | empId=61350 | apiMs=21.50 | totalMs=21.50
2026-04-08 18:08:01.424 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:08:01.424
2026-04-08 18:08:01.425 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-08 18:08:01.426 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-08 18:08:01.428 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-08 18:08:01.428 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.40 | totalMs=4.40
2026-04-09 08:42:27.705 | step 5 | route=dashboard | empId=APA0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 08:42:36.890 | step 5 | route=dashboard | empId=APA0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 08:44:41.583 | step 1 | route=IT_Ticket | empId=68531 | query called at=08:44:41.583
2026-04-09 08:44:41.747 | step 2 | route=IT_Ticket | empId=68531 | query=KPI_IT_Ticket_Details_New | queryMs=163.56
2026-04-09 08:44:41.751 | step 2 | route=IT_Ticket | empId=68531 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-09 08:44:41.756 | step 2 | route=IT_Ticket | empId=68531 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-09 08:44:41.778 | step 2 | route=IT_Ticket | empId=68531 | query=KPI_IT_Ticket_Details_New | queryMs=19.12
2026-04-09 08:44:41.843 | step 2 | route=IT_Ticket | empId=68531 | query=Kpi_it_Ticket_Details | queryMs=65.24
2026-04-09 08:44:41.845 | step 2 | route=IT_Ticket | empId=68531 | query=VMS_Comp_login_proc | queryMs=1.71
2026-04-09 08:44:41.846 | step 3 | route=IT_Ticket | empId=68531 | apiMs=262.97 | totalMs=262.97
2026-04-09 08:44:41.846 | step 1 | route=IT_Ticket | empId=68531 | query called at=08:44:41.846
2026-04-09 08:44:41.901 | step 2 | route=IT_Ticket | empId=68531 | query=Kpi_HW_Ticket_Details | queryMs=54.69
2026-04-09 08:44:41.913 | step 2 | route=IT_Ticket | empId=68531 | query=Kpi_HW_Ticket_Details | queryMs=11.79
2026-04-09 08:44:41.925 | step 2 | route=IT_Ticket | empId=68531 | query=Kpi_HW_Ticket_Details | queryMs=10.88
2026-04-09 08:44:41.925 | step 3 | route=IT_Ticket | empId=68531 | apiMs=78.81 | totalMs=78.81
2026-04-09 08:45:11.905 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68531 | query called at=08:45:11.905
2026-04-09 08:45:12.384 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68531 | query=KPI_IT_Ticket_Details_New | queryMs=478.1
2026-04-09 08:45:12.387 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68531 | apiMs=481.63 | totalMs=481.63
2026-04-09 08:45:17.088 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68531 | query called at=08:45:17.088
2026-04-09 08:45:17.115 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68531 | query=KPI_IT_Ticket_Details_New | queryMs=26.88
2026-04-09 08:45:17.118 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68531 | apiMs=30.51 | totalMs=30.51
2026-04-09 09:17:50.002 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=09:17:50.002
2026-04-09 09:17:50.089 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=86.79
2026-04-09 09:17:50.093 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=90.76 | totalMs=90.76
2026-04-09 09:17:50.880 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:17:50.880
2026-04-09 09:30:18.338 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:30:18.338
2026-04-09 09:30:18.399 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=60.82
2026-04-09 09:30:18.400 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=61.95 | totalMs=61.95
2026-04-09 09:30:18.851 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:30:18.851
2026-04-09 09:30:25.941 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=09:30:25.941
2026-04-09 09:30:26.347 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=405.02
2026-04-09 09:30:26.363 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=421.96 | totalMs=421.96
2026-04-09 09:30:26.363 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=09:30:26.363
2026-04-09 09:30:26.372 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.06
2026-04-09 09:30:26.380 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.76
2026-04-09 09:30:26.388 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.84
2026-04-09 09:30:26.389 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=25.26 | totalMs=25.26
2026-04-09 09:30:28.111 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:30:28.111
2026-04-09 09:30:28.136 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=24.79
2026-04-09 09:30:28.139 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=28.19 | totalMs=28.19
2026-04-09 09:30:28.494 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:30:28.494
2026-04-09 09:40:46.706 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:40:46.706
2026-04-09 09:40:46.743 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=36.18
2026-04-09 09:40:46.747 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-09 09:40:46.751 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-09 09:40:46.755 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-09 09:40:46.775 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=19.73
2026-04-09 09:40:46.780 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=4.42
2026-04-09 09:40:46.780 | step 3 | route=IT_Ticket | empId=57442 | apiMs=73.87 | totalMs=73.87
2026-04-09 09:40:46.781 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:40:46.781
2026-04-09 09:40:46.795 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=13.25
2026-04-09 09:40:46.796 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-09 09:40:46.834 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=37.92
2026-04-09 09:40:46.834 | step 3 | route=IT_Ticket | empId=57442 | apiMs=53.44 | totalMs=53.44
2026-04-09 09:41:10.284 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:41:10.284
2026-04-09 09:41:10.880 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=594.94
2026-04-09 09:41:10.880 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=596.10 | totalMs=596.10
2026-04-09 09:41:12.448 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:41:12.448
2026-04-09 09:41:12.475 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=25.78
2026-04-09 09:41:12.478 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=29.37 | totalMs=29.37
2026-04-09 09:42:59.859 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:42:59.859
2026-04-09 09:42:59.870 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-09 09:42:59.873 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.03 | totalMs=14.03
2026-04-09 09:42:59.876 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:42:59.876
2026-04-09 09:42:59.968 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=89.42
2026-04-09 09:42:59.970 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=94.22 | totalMs=94.22
2026-04-09 09:42:59.970 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:42:59.970
2026-04-09 09:42:59.994 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.55
2026-04-09 09:42:59.995 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=24.39 | totalMs=24.39
2026-04-09 09:43:02.100 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:43:02.100
2026-04-09 09:43:02.111 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-09 09:43:02.113 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-09 09:43:02.114 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-09 09:43:02.116 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-09 09:43:02.141 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=25.13
2026-04-09 09:43:02.148 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=6.4
2026-04-09 09:43:02.148 | step 3 | route=IT_Ticket | empId=57442 | apiMs=47.95 | totalMs=47.95
2026-04-09 09:43:02.149 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:43:02.149
2026-04-09 09:43:02.151 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-09 09:43:02.152 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-09 09:43:02.153 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-09 09:43:02.154 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.86 | totalMs=4.86
2026-04-09 09:48:27.926 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:48:27.926
2026-04-09 09:48:28.002 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=75.32
2026-04-09 09:48:28.006 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-09 09:48:28.011 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-09 09:48:28.014 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-09 09:48:28.061 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=46.38
2026-04-09 09:48:28.080 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=18.64
2026-04-09 09:48:28.081 | step 3 | route=IT_Ticket | empId=57442 | apiMs=154.80 | totalMs=154.80
2026-04-09 09:48:28.081 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:48:28.081
2026-04-09 09:48:28.123 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=41.64
2026-04-09 09:48:28.132 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-04-09 09:48:28.141 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-04-09 09:48:28.141 | step 3 | route=IT_Ticket | empId=57442 | apiMs=59.71 | totalMs=59.71
2026-04-09 09:48:29.279 | step 1 | route=IT_Ticket_Report | empId=57442 | query called at=09:48:29.279
2026-04-09 09:48:29.538 | step 2 | route=IT_Ticket_Report | empId=57442 | query=kpi_it_ticket_report_page_proc | queryMs=259.04
2026-04-09 09:48:29.542 | step 3 | route=IT_Ticket_Report | empId=57442 | apiMs=262.89 | totalMs=262.89
2026-04-09 09:48:30.116 | step 4 | route=pageRenderd | empId=57442 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:48:30.116
2026-04-09 09:50:12.250 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:50:12.250
2026-04-09 09:50:12.268 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=16.92
2026-04-09 09:50:12.280 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=8.81
2026-04-09 09:50:12.289 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=5.31
2026-04-09 09:50:12.303 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-04-09 09:50:12.312 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=8.45
2026-04-09 09:50:12.330 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=18.41
2026-04-09 09:50:12.331 | step 3 | route=IT_Ticket | empId=57442 | apiMs=80.69 | totalMs=80.69
2026-04-09 09:50:12.331 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:50:12.331
2026-04-09 09:50:12.339 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=7.5
2026-04-09 09:50:12.353 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=13.14
2026-04-09 09:50:12.361 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-04-09 09:50:12.362 | step 3 | route=IT_Ticket | empId=57442 | apiMs=30.22 | totalMs=30.22
2026-04-09 09:52:59.323 | step 1 | route=IT_Ticket | empId=48238 | query called at=09:52:59.323
2026-04-09 09:52:59.396 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=72.63
2026-04-09 09:52:59.401 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-09 09:52:59.404 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-09 09:52:59.408 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-09 09:52:59.433 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_it_Ticket_Details | queryMs=24.12
2026-04-09 09:52:59.439 | step 2 | route=IT_Ticket | empId=48238 | query=VMS_Comp_login_proc | queryMs=6.31
2026-04-09 09:52:59.440 | step 3 | route=IT_Ticket | empId=48238 | apiMs=116.54 | totalMs=116.54
2026-04-09 09:52:59.440 | step 1 | route=IT_Ticket | empId=48238 | query called at=09:52:59.440
2026-04-09 09:52:59.460 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=19.1
2026-04-09 09:52:59.461 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-09 09:52:59.462 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-09 09:52:59.463 | step 3 | route=IT_Ticket | empId=48238 | apiMs=22.56 | totalMs=22.56
2026-04-09 09:53:12.601 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48238 | query called at=09:53:12.601
2026-04-09 09:53:12.951 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=349.7
2026-04-09 09:53:12.952 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48238 | apiMs=350.76 | totalMs=350.76
2026-04-09 09:53:18.121 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48238 | query called at=09:53:18.121
2026-04-09 09:53:18.133 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-04-09 09:53:18.136 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48238 | apiMs=15.18 | totalMs=15.18
2026-04-09 09:54:26.677 | step 1 | route=IT_TicketPost | empId=48238 | query called at=09:54:26.677
2026-04-09 09:54:26.688 | step 2 | route=IT_TicketPost | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-09 09:54:26.688 | step 3 | route=IT_TicketPost | empId=48238 | apiMs=11.30 | totalMs=11.30
2026-04-09 09:54:26.689 | step 1 | route=IT_TicketPost | empId=48238 | query called at=09:54:26.689
2026-04-09 09:54:26.723 | step 2 | route=IT_TicketPost | empId=48238 | query=IT_Ticket_Save_SPOC | queryMs=34.18
2026-04-09 09:54:26.726 | step 3 | route=IT_TicketPost | empId=48238 | apiMs=36.97 | totalMs=36.97
2026-04-09 09:54:26.726 | step 1 | route=IT_TicketPost | empId=48238 | query called at=09:54:26.726
2026-04-09 09:54:26.751 | step 2 | route=IT_TicketPost | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.87
2026-04-09 09:54:26.751 | step 3 | route=IT_TicketPost | empId=48238 | apiMs=24.69 | totalMs=24.69
2026-04-09 09:54:26.751 | step 1 | route=IT_TicketPost | empId=48238 | query called at=09:54:26.751
2026-04-09 09:54:26.753 | step 2 | route=IT_TicketPost | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-09 09:54:26.753 | step 3 | route=IT_TicketPost | empId=48238 | apiMs=1.99 | totalMs=1.99
2026-04-09 09:54:28.563 | step 1 | route=IT_Ticket | empId=48238 | query called at=09:54:28.563
2026-04-09 09:54:28.584 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=19.45
2026-04-09 09:54:28.601 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=14.57
2026-04-09 09:54:28.614 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-04-09 09:54:28.619 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-04-09 09:54:28.633 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_it_Ticket_Details | queryMs=13.65
2026-04-09 09:54:28.649 | step 2 | route=IT_Ticket | empId=48238 | query=VMS_Comp_login_proc | queryMs=16.21
2026-04-09 09:54:28.650 | step 3 | route=IT_Ticket | empId=48238 | apiMs=86.17 | totalMs=86.17
2026-04-09 09:54:28.650 | step 1 | route=IT_Ticket | empId=48238 | query called at=09:54:28.650
2026-04-09 09:54:28.659 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=7.89
2026-04-09 09:54:28.660 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-09 09:54:28.668 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=7.24
2026-04-09 09:54:28.668 | step 3 | route=IT_Ticket | empId=48238 | apiMs=17.70 | totalMs=17.70
2026-04-09 09:57:25.775 | step 1 | route=Ticket_SPOC_Approve | empId=66269 | query called at=09:57:25.775
2026-04-09 09:57:25.828 | step 2 | route=Ticket_SPOC_Approve | empId=66269 | query=IT_TIcket_SPOCApp_Report | queryMs=52.65
2026-04-09 09:57:25.831 | step 3 | route=Ticket_SPOC_Approve | empId=66269 | apiMs=56.65 | totalMs=56.65
2026-04-09 09:57:26.985 | step 4 | route=pageRenderd | empId=66269 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:57:26.985
2026-04-09 09:57:58.879 | step 1 | route=SPOC_Entry_Save | empId=66269 | query called at=09:57:58.879
2026-04-09 09:57:58.899 | step 2 | route=SPOC_Entry_Save | empId=66269 | query=IT_Ticket_Update_SPOC | queryMs=20.03
2026-04-09 09:57:58.901 | step 3 | route=SPOC_Entry_Save | empId=66269 | apiMs=22.58 | totalMs=22.58
2026-04-09 09:57:58.902 | step 1 | route=SPOC_Entry_Save | empId=66269 | query called at=09:57:58.902
2026-04-09 09:57:58.915 | step 2 | route=SPOC_Entry_Save | empId=66269 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.11
2026-04-09 09:57:58.917 | step 2 | route=SPOC_Entry_Save | empId=66269 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-09 09:57:58.919 | step 2 | route=SPOC_Entry_Save | empId=66269 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-09 09:57:58.919 | step 3 | route=SPOC_Entry_Save | empId=66269 | apiMs=17.58 | totalMs=17.58
2026-04-09 09:57:59.141 | step 1 | route=Ticket_SPOC_Approve | empId=66269 | query called at=09:57:59.141
2026-04-09 09:57:59.162 | step 2 | route=Ticket_SPOC_Approve | empId=66269 | query=IT_TIcket_SPOCApp_Report | queryMs=20.7
2026-04-09 09:57:59.163 | step 3 | route=Ticket_SPOC_Approve | empId=66269 | apiMs=21.71 | totalMs=21.71
2026-04-09 09:57:59.521 | step 4 | route=pageRenderd | empId=66269 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:57:59.521
2026-04-09 09:58:01.062 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:58:01.062
2026-04-09 09:58:01.076 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-04-09 09:58:01.081 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.7
2026-04-09 09:58:01.083 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-09 09:58:01.085 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-04-09 09:58:01.087 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.71
2026-04-09 09:58:01.094 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=6.94
2026-04-09 09:58:01.094 | step 3 | route=IT_Ticket | empId=21206 | apiMs=32.15 | totalMs=32.15
2026-04-09 09:58:01.095 | step 1 | route=IT_Ticket | empId=21206 | query called at=09:58:01.095
2026-04-09 09:58:01.097 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.66
2026-04-09 09:58:01.099 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-04-09 09:58:01.100 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-04-09 09:58:01.101 | step 3 | route=IT_Ticket | empId=21206 | apiMs=6.05 | totalMs=6.05
2026-04-09 09:58:01.979 | step 1 | route=Ticket_SPOC_Approve | empId=66269 | query called at=09:58:01.979
2026-04-09 09:58:01.997 | step 2 | route=Ticket_SPOC_Approve | empId=66269 | query=IT_TIcket_SPOCApp_Report | queryMs=17.59
2026-04-09 09:58:01.997 | step 3 | route=Ticket_SPOC_Approve | empId=66269 | apiMs=18.65 | totalMs=18.65
2026-04-09 09:58:02.336 | step 4 | route=pageRenderd | empId=66269 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:58:02.336
2026-04-09 09:59:36.826 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=09:59:36.826
2026-04-09 09:59:37.151 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=323.71
2026-04-09 09:59:37.154 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=327.76 | totalMs=327.76
2026-04-09 10:02:35.245 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=10:02:35.245
2026-04-09 10:02:35.271 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=25.67
2026-04-09 10:02:35.274 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=29.67 | totalMs=29.67
2026-04-09 10:02:36.319 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=10:02:36.319
2026-04-09 10:02:36.353 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=34.32
2026-04-09 10:02:36.356 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=37.77 | totalMs=37.77
2026-04-09 10:03:11.748 | step 1 | route=IT_TicketPost | empId=21206 | query called at=10:03:11.748
2026-04-09 10:03:11.766 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=17.26
2026-04-09 10:03:11.769 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=21.17 | totalMs=21.17
2026-04-09 10:03:11.772 | step 1 | route=IT_TicketPost | empId=21206 | query called at=10:03:11.772
2026-04-09 10:03:11.849 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=73.81
2026-04-09 10:03:11.863 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=91.06 | totalMs=91.06
2026-04-09 10:03:11.864 | step 1 | route=IT_TicketPost | empId=21206 | query called at=10:03:11.864
2026-04-09 10:03:11.893 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.99
2026-04-09 10:03:11.893 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=29.81 | totalMs=29.81
2026-04-09 10:03:12.116 | step 1 | route=IT_Ticket | empId=21206 | query called at=10:03:12.116
2026-04-09 10:03:12.127 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-09 10:03:12.129 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-09 10:03:12.130 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-09 10:03:12.132 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-09 10:03:12.158 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=25.43
2026-04-09 10:03:12.164 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=6.46
2026-04-09 10:03:12.165 | step 3 | route=IT_Ticket | empId=21206 | apiMs=48.62 | totalMs=48.62
2026-04-09 10:03:12.165 | step 1 | route=IT_Ticket | empId=21206 | query called at=10:03:12.165
2026-04-09 10:03:12.186 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=20.05
2026-04-09 10:03:12.187 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-09 10:03:12.189 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-09 10:03:12.189 | step 3 | route=IT_Ticket | empId=21206 | apiMs=23.61 | totalMs=23.61
2026-04-09 10:03:25.497 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:03:25.497
2026-04-09 10:03:25.506 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.23
2026-04-09 10:03:25.508 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-09 10:03:25.509 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-09 10:03:25.510 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-09 10:03:25.511 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-04-09 10:03:25.513 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=0.91
2026-04-09 10:03:25.513 | step 3 | route=IT_Ticket | empId=59261 | apiMs=16.42 | totalMs=16.42
2026-04-09 10:03:25.513 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:03:25.513
2026-04-09 10:03:25.515 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-09 10:03:25.516 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-09 10:03:25.517 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-09 10:03:25.518 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.00 | totalMs=4.00
2026-04-09 10:03:37.173 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=10:03:37.173
2026-04-09 10:03:37.607 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=433.37
2026-04-09 10:03:37.607 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=434.28 | totalMs=434.28
2026-04-09 10:03:38.777 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=10:03:38.777
2026-04-09 10:03:38.953 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=175.07
2026-04-09 10:03:38.953 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=176.23 | totalMs=176.23
2026-04-09 10:03:49.120 | step 1 | route=IT_Ticket | empId=68813 | query called at=10:03:49.120
2026-04-09 10:03:49.131 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-09 10:03:49.136 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-09 10:03:49.139 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-09 10:03:49.143 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-09 10:03:49.145 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-09 10:03:49.146 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-09 10:03:49.147 | step 3 | route=IT_Ticket | empId=68813 | apiMs=26.54 | totalMs=26.54
2026-04-09 10:03:49.147 | step 1 | route=IT_Ticket | empId=68813 | query called at=10:03:49.147
2026-04-09 10:03:49.149 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-09 10:03:49.150 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-09 10:03:49.152 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-09 10:03:49.152 | step 3 | route=IT_Ticket | empId=68813 | apiMs=4.83 | totalMs=4.83
2026-04-09 10:04:01.498 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68813 | query called at=10:04:01.498
2026-04-09 10:04:01.817 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=317.82
2026-04-09 10:04:01.817 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68813 | apiMs=318.98 | totalMs=318.98
2026-04-09 10:04:03.699 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query called at=10:04:03.699
2026-04-09 10:04:03.711 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-04-09 10:04:03.714 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68813 | apiMs=15.08 | totalMs=15.08
2026-04-09 10:04:24.239 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:04:24.239
2026-04-09 10:04:24.250 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-09 10:04:24.253 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.96 | totalMs=13.96
2026-04-09 10:04:24.256 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:04:24.256
2026-04-09 10:04:24.288 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=28.36
2026-04-09 10:04:24.290 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=33.19 | totalMs=33.19
2026-04-09 10:04:24.290 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:04:24.290
2026-04-09 10:04:24.292 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-09 10:04:24.293 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.65 | totalMs=2.65
2026-04-09 10:04:24.293 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:04:24.293
2026-04-09 10:04:24.295 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-09 10:04:24.295 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.00 | totalMs=2.00
2026-04-09 10:04:24.524 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:04:24.524
2026-04-09 10:04:24.534 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-04-09 10:04:24.535 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-09 10:04:24.537 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-09 10:04:24.538 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-09 10:04:24.540 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-09 10:04:24.541 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.28
2026-04-09 10:04:24.542 | step 3 | route=IT_Ticket | empId=59261 | apiMs=18.07 | totalMs=18.07
2026-04-09 10:04:24.542 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:04:24.542
2026-04-09 10:04:24.544 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-04-09 10:04:24.546 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-09 10:04:24.547 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-09 10:04:24.547 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.17 | totalMs=5.17
2026-04-09 10:04:30.297 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=10:04:30.297
2026-04-09 10:04:30.739 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=442.02
2026-04-09 10:04:30.740 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=443.07 | totalMs=443.07
2026-04-09 10:04:38.566 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=10:04:38.566
2026-04-09 10:04:38.576 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-09 10:04:38.577 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=11.04 | totalMs=11.04
2026-04-09 10:05:39.782 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:05:39.782
2026-04-09 10:05:39.793 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-04-09 10:05:39.796 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.46 | totalMs=14.46
2026-04-09 10:05:39.799 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:05:39.799
2026-04-09 10:05:39.819 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=17.28
2026-04-09 10:05:39.855 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=55.87 | totalMs=55.87
2026-04-09 10:05:39.856 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:05:39.856
2026-04-09 10:05:39.858 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-09 10:05:39.858 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.83 | totalMs=2.83
2026-04-09 10:05:39.859 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:05:39.859
2026-04-09 10:05:39.860 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-09 10:05:39.861 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.68 | totalMs=1.68
2026-04-09 10:05:40.087 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:05:40.087
2026-04-09 10:05:40.098 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-09 10:05:40.100 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-04-09 10:05:40.102 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-09 10:05:40.103 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-09 10:05:40.105 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-09 10:05:40.106 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.46
2026-04-09 10:05:40.107 | step 3 | route=IT_Ticket | empId=59261 | apiMs=19.35 | totalMs=19.35
2026-04-09 10:05:40.107 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:05:40.107
2026-04-09 10:05:40.109 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-09 10:05:40.110 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-09 10:05:40.112 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-09 10:05:40.112 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.95 | totalMs=4.95
2026-04-09 10:06:22.272 | step 1 | route=IT_TicketPost | empId=68813 | query called at=10:06:22.272
2026-04-09 10:06:22.282 | step 2 | route=IT_TicketPost | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-09 10:06:22.283 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=11.17 | totalMs=11.17
2026-04-09 10:06:22.284 | step 1 | route=IT_TicketPost | empId=68813 | query called at=10:06:22.284
2026-04-09 10:06:22.423 | step 2 | route=IT_TicketPost | empId=68813 | query=IT_Ticket_Save_SPOC | queryMs=139.21
2026-04-09 10:06:22.425 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=141.55 | totalMs=141.55
2026-04-09 10:06:22.425 | step 1 | route=IT_TicketPost | empId=68813 | query called at=10:06:22.425
2026-04-09 10:06:22.428 | step 2 | route=IT_TicketPost | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-09 10:06:22.428 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=2.65 | totalMs=2.65
2026-04-09 10:06:22.429 | step 1 | route=IT_TicketPost | empId=68813 | query called at=10:06:22.429
2026-04-09 10:06:22.430 | step 2 | route=IT_TicketPost | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-09 10:06:22.430 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=1.68 | totalMs=1.68
2026-04-09 10:06:24.104 | step 1 | route=IT_Ticket | empId=68813 | query called at=10:06:24.104
2026-04-09 10:06:24.114 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-04-09 10:06:24.116 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-09 10:06:24.117 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-09 10:06:24.119 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-09 10:06:24.120 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-09 10:06:24.122 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=1.64
2026-04-09 10:06:24.123 | step 3 | route=IT_Ticket | empId=68813 | apiMs=18.29 | totalMs=18.29
2026-04-09 10:06:24.123 | step 1 | route=IT_Ticket | empId=68813 | query called at=10:06:24.123
2026-04-09 10:06:24.125 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-09 10:06:24.126 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-09 10:06:24.127 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-09 10:06:24.128 | step 3 | route=IT_Ticket | empId=68813 | apiMs=4.55 | totalMs=4.55
2026-04-09 10:14:44.508 | step 1 | route=IT_Ticket | empId=406 | query called at=10:14:44.508
2026-04-09 10:14:44.550 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=41.08
2026-04-09 10:14:44.552 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-09 10:14:44.553 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-09 10:14:44.554 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-09 10:14:44.579 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=24.14
2026-04-09 10:14:44.581 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.41
2026-04-09 10:14:44.581 | step 3 | route=IT_Ticket | empId=406 | apiMs=73.05 | totalMs=73.05
2026-04-09 10:14:44.582 | step 1 | route=IT_Ticket | empId=406 | query called at=10:14:44.582
2026-04-09 10:14:44.602 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=19.28
2026-04-09 10:14:44.603 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-09 10:14:44.605 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-04-09 10:14:44.605 | step 3 | route=IT_Ticket | empId=406 | apiMs=23.57 | totalMs=23.57
2026-04-09 10:14:50.845 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:14:50.845
2026-04-09 10:14:51.209 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=362.95
2026-04-09 10:14:51.209 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=364.08 | totalMs=364.08
2026-04-09 10:14:52.692 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:14:52.692
2026-04-09 10:14:52.742 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=49.51
2026-04-09 10:14:52.746 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=53.61 | totalMs=53.61
2026-04-09 10:15:29.843 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:15:29.843
2026-04-09 10:15:29.854 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-09 10:15:29.855 | step 3 | route=IT_TicketPost | empId=406 | apiMs=11.12 | totalMs=11.12
2026-04-09 10:15:29.855 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:15:29.855
2026-04-09 10:15:29.906 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=50.07
2026-04-09 10:15:29.908 | step 3 | route=IT_TicketPost | empId=406 | apiMs=52.40 | totalMs=52.40
2026-04-09 10:15:29.908 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:15:29.908
2026-04-09 10:15:29.910 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-09 10:15:29.911 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.73 | totalMs=2.73
2026-04-09 10:15:29.911 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:15:29.911
2026-04-09 10:15:29.913 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-09 10:15:29.913 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.72 | totalMs=1.72
2026-04-09 10:15:31.233 | step 1 | route=IT_Ticket | empId=406 | query called at=10:15:31.233
2026-04-09 10:15:31.243 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-04-09 10:15:31.245 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-09 10:15:31.246 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-09 10:15:31.247 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-09 10:15:31.249 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-09 10:15:31.250 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.07
2026-04-09 10:15:31.250 | step 3 | route=IT_Ticket | empId=406 | apiMs=17.16 | totalMs=17.16
2026-04-09 10:15:31.251 | step 1 | route=IT_Ticket | empId=406 | query called at=10:15:31.251
2026-04-09 10:15:31.252 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-09 10:15:31.254 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-09 10:15:31.255 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-09 10:15:31.255 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.30 | totalMs=4.30
2026-04-09 10:24:48.107 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=10:24:48.107
2026-04-09 10:24:48.164 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=56.37
2026-04-09 10:24:48.165 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=57.39 | totalMs=57.39
2026-04-09 10:24:49.898 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:24:49.898
2026-04-09 10:24:56.064 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=10:24:56.064
2026-04-09 10:24:56.100 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=35.14
2026-04-09 10:24:56.103 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=38.68 | totalMs=38.68
2026-04-09 10:24:57.672 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:24:57.672
2026-04-09 10:25:03.567 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=10:25:03.567
2026-04-09 10:25:03.590 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=21.86
2026-04-09 10:25:03.594 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=26.80 | totalMs=26.80
2026-04-09 10:25:03.597 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=10:25:03.597
2026-04-09 10:25:03.614 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.75
2026-04-09 10:25:03.615 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-09 10:25:03.616 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-09 10:25:03.616 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=19.19 | totalMs=19.19
2026-04-09 10:25:06.973 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=10:25:06.973
2026-04-09 10:25:06.995 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=21.41
2026-04-09 10:25:06.995 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=22.37 | totalMs=22.37
2026-04-09 10:25:07.770 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:07.770
2026-04-09 10:25:08.639 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=10:25:08.639
2026-04-09 10:25:08.663 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=22.83
2026-04-09 10:25:08.665 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=25.18 | totalMs=25.18
2026-04-09 10:25:08.665 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=10:25:08.665
2026-04-09 10:25:08.667 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-09 10:25:08.668 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-09 10:25:08.670 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-09 10:25:08.670 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=4.86 | totalMs=4.86
2026-04-09 10:25:09.649 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=10:25:09.649
2026-04-09 10:25:09.672 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=22.39
2026-04-09 10:25:09.672 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=23.44 | totalMs=23.44
2026-04-09 10:25:10.672 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:10.672
2026-04-09 10:25:38.584 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:25:38.584
2026-04-09 10:25:38.625 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=40.37
2026-04-09 10:25:38.630 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-09 10:25:38.633 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-09 10:25:38.637 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-09 10:25:38.655 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=17.56
2026-04-09 10:25:38.660 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=4.61
2026-04-09 10:25:38.660 | step 3 | route=IT_Ticket | empId=41671 | apiMs=76.06 | totalMs=76.06
2026-04-09 10:25:38.661 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:25:38.661
2026-04-09 10:25:38.674 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=13.22
2026-04-09 10:25:38.676 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-09 10:25:38.677 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-09 10:25:38.677 | step 3 | route=IT_Ticket | empId=41671 | apiMs=16.44 | totalMs=16.44
2026-04-09 10:25:51.944 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=10:25:51.944
2026-04-09 10:25:52.181 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=236.47
2026-04-09 10:25:52.181 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=237.53 | totalMs=237.53
2026-04-09 10:25:56.646 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=10:25:56.646
2026-04-09 10:25:56.660 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-04-09 10:25:56.663 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=17.73 | totalMs=17.73
2026-04-09 10:26:40.457 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:26:40.457
2026-04-09 10:26:40.469 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.9
2026-04-09 10:26:40.473 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=15.89 | totalMs=15.89
2026-04-09 10:26:40.476 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:26:40.476
2026-04-09 10:26:40.507 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=27.69
2026-04-09 10:26:40.509 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=32.93 | totalMs=32.93
2026-04-09 10:26:40.509 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:26:40.509
2026-04-09 10:26:40.513 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.01
2026-04-09 10:26:40.513 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=3.85 | totalMs=3.85
2026-04-09 10:26:40.766 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:26:40.766
2026-04-09 10:26:40.777 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-09 10:26:40.779 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-09 10:26:40.780 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-09 10:26:40.782 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-09 10:26:40.783 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-09 10:26:40.790 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=6.54
2026-04-09 10:26:40.790 | step 3 | route=IT_Ticket | empId=41671 | apiMs=24.51 | totalMs=24.51
2026-04-09 10:26:40.791 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:26:40.791
2026-04-09 10:26:40.793 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-09 10:26:40.794 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-09 10:26:40.796 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-04-09 10:26:40.796 | step 3 | route=IT_Ticket | empId=41671 | apiMs=5.18 | totalMs=5.18
2026-04-09 10:27:11.599 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=10:27:11.599
2026-04-09 10:27:11.891 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=290.91
2026-04-09 10:27:11.894 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=295.07 | totalMs=295.07
2026-04-09 10:27:16.658 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=10:27:16.658
2026-04-09 10:27:16.671 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=12.66
2026-04-09 10:27:16.675 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=16.84 | totalMs=16.84
2026-04-09 10:27:47.747 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:27:47.747
2026-04-09 10:27:47.757 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-09 10:27:47.759 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-09 10:27:47.760 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-09 10:27:47.761 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-09 10:27:47.763 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-09 10:27:47.767 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=4.23
2026-04-09 10:27:47.767 | step 3 | route=IT_Ticket | empId=55868 | apiMs=20.92 | totalMs=20.92
2026-04-09 10:27:47.768 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:27:47.768
2026-04-09 10:27:47.770 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-09 10:27:47.771 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-09 10:27:47.772 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-09 10:27:47.772 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.45 | totalMs=4.45
2026-04-09 10:28:05.507 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=10:28:05.507
2026-04-09 10:28:05.619 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=111.09
2026-04-09 10:28:05.619 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=112.19 | totalMs=112.19
2026-04-09 10:28:07.444 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=10:28:07.444
2026-04-09 10:28:07.478 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=33.47
2026-04-09 10:28:07.478 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=34.46 | totalMs=34.46
2026-04-09 10:28:27.641 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:28:27.641
2026-04-09 10:28:27.651 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-04-09 10:28:27.654 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=13.00 | totalMs=13.00
2026-04-09 10:28:27.657 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:28:27.657
2026-04-09 10:28:27.684 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=23.96
2026-04-09 10:28:27.686 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=28.61 | totalMs=28.61
2026-04-09 10:28:27.686 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:28:27.686
2026-04-09 10:28:27.688 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-09 10:28:27.688 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.54 | totalMs=2.54
2026-04-09 10:28:27.924 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:28:27.924
2026-04-09 10:28:27.934 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-09 10:28:27.936 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-09 10:28:27.938 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-09 10:28:27.939 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-09 10:28:27.941 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-09 10:28:27.947 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.97
2026-04-09 10:28:27.947 | step 3 | route=IT_Ticket | empId=41671 | apiMs=23.23 | totalMs=23.23
2026-04-09 10:28:27.948 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:28:27.948
2026-04-09 10:28:27.950 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.71
2026-04-09 10:28:27.951 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-09 10:28:27.953 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-09 10:28:27.953 | step 3 | route=IT_Ticket | empId=41671 | apiMs=5.11 | totalMs=5.11
2026-04-09 10:28:42.022 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=10:28:42.022
2026-04-09 10:28:42.334 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=311.87
2026-04-09 10:28:42.337 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=315.58 | totalMs=315.58
2026-04-09 10:28:45.464 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=10:28:45.464
2026-04-09 10:28:45.474 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-09 10:28:45.477 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=13.35 | totalMs=13.35
2026-04-09 10:29:13.350 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:29:13.350
2026-04-09 10:29:13.361 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-04-09 10:29:13.364 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=14.70 | totalMs=14.70
2026-04-09 10:29:13.367 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:29:13.367
2026-04-09 10:29:13.381 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=10.69
2026-04-09 10:29:13.383 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=15.41 | totalMs=15.41
2026-04-09 10:29:13.383 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:29:13.383
2026-04-09 10:29:13.385 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-09 10:29:13.386 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.47 | totalMs=2.47
2026-04-09 10:29:13.718 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:29:13.718
2026-04-09 10:29:13.730 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-04-09 10:29:13.731 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-09 10:29:13.733 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-09 10:29:13.734 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-09 10:29:13.736 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-09 10:29:13.742 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=6.27
2026-04-09 10:29:13.743 | step 3 | route=IT_Ticket | empId=41671 | apiMs=24.39 | totalMs=24.39
2026-04-09 10:29:13.743 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:29:13.743
2026-04-09 10:29:13.745 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-09 10:29:13.746 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-09 10:29:13.747 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-09 10:29:13.748 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.65 | totalMs=4.65
2026-04-09 10:29:27.141 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:29:27.141
2026-04-09 10:29:27.152 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-09 10:29:27.155 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=13.91 | totalMs=13.91
2026-04-09 10:29:27.158 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:29:27.158
2026-04-09 10:29:27.177 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=16.02
2026-04-09 10:29:27.179 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=20.73 | totalMs=20.73
2026-04-09 10:29:27.179 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:29:27.179
2026-04-09 10:29:27.181 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-09 10:29:27.181 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.06 | totalMs=2.06
2026-04-09 10:29:29.457 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:29:29.457
2026-04-09 10:29:29.468 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-09 10:29:29.469 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-09 10:29:29.471 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-09 10:29:29.473 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-09 10:29:29.474 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-09 10:29:29.476 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=1.35
2026-04-09 10:29:29.476 | step 3 | route=IT_Ticket | empId=55868 | apiMs=19.13 | totalMs=19.13
2026-04-09 10:29:29.477 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:29:29.477
2026-04-09 10:29:29.478 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-09 10:29:29.480 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-09 10:29:29.481 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-09 10:29:29.482 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.79 | totalMs=4.79
2026-04-09 10:38:38.355 | step 5 | route=dashboard | empId=GPA0006 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 10:43:30.157 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:43:30.157
2026-04-09 10:43:30.213 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=55.78
2026-04-09 10:43:30.216 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=59.60 | totalMs=59.60
2026-04-09 10:43:31.385 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:43:31.385
2026-04-09 10:43:50.388 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:43:50.388
2026-04-09 10:43:50.420 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=31.5
2026-04-09 10:43:50.422 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=34.19 | totalMs=34.19
2026-04-09 10:43:50.423 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:43:50.423
2026-04-09 10:43:50.425 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-09 10:43:50.426 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-09 10:43:50.427 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-09 10:43:50.427 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.39 | totalMs=4.39
2026-04-09 10:43:50.725 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:43:50.725
2026-04-09 10:43:50.744 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=18.78
2026-04-09 10:43:50.744 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=19.71 | totalMs=19.71
2026-04-09 10:43:51.849 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:43:51.849
2026-04-09 10:48:16.364 | step 1 | route=IT_Ticket_Report | empId=60438 | query called at=10:48:16.364
2026-04-09 10:48:16.587 | step 2 | route=IT_Ticket_Report | empId=60438 | query=kpi_it_ticket_report_page_proc | queryMs=222.78
2026-04-09 10:48:16.588 | step 3 | route=IT_Ticket_Report | empId=60438 | apiMs=223.82 | totalMs=223.82
2026-04-09 10:48:17.267 | step 4 | route=pageRenderd | empId=60438 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:48:17.267
2026-04-09 10:48:17.542 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:48:17.542
2026-04-09 10:48:17.591 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=45.85
2026-04-09 10:48:17.595 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-09 10:48:17.596 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-09 10:48:17.600 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=2.89
2026-04-09 10:48:17.647 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=46.73
2026-04-09 10:48:17.668 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=21.21
2026-04-09 10:48:17.669 | step 3 | route=IT_Ticket | empId=61350 | apiMs=126.46 | totalMs=126.46
2026-04-09 10:48:17.669 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:48:17.669
2026-04-09 10:48:17.719 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=49.08
2026-04-09 10:48:17.720 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-09 10:48:17.722 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-09 10:48:17.722 | step 3 | route=IT_Ticket | empId=61350 | apiMs=52.96 | totalMs=52.96
2026-04-09 10:48:34.786 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:48:34.786
2026-04-09 10:48:34.882 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=95.36
2026-04-09 10:48:34.882 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=96.28 | totalMs=96.28
2026-04-09 10:48:37.158 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:48:37.158
2026-04-09 10:48:37.200 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=40.62
2026-04-09 10:48:37.203 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=44.27 | totalMs=44.27
2026-04-09 10:48:39.418 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:48:39.418
2026-04-09 10:48:39.441 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=22.43
2026-04-09 10:48:39.444 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=26.56 | totalMs=26.56
2026-04-09 10:49:00.894 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:49:00.894
2026-04-09 10:49:00.910 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.43
2026-04-09 10:49:00.919 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=5.17
2026-04-09 10:49:00.923 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-09 10:49:00.927 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-09 10:49:00.929 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.51
2026-04-09 10:49:00.935 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.92
2026-04-09 10:49:00.935 | step 3 | route=IT_Ticket | empId=60438 | apiMs=40.95 | totalMs=40.95
2026-04-09 10:49:00.936 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:49:00.936
2026-04-09 10:49:00.937 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-09 10:49:00.939 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-09 10:49:00.940 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-09 10:49:00.940 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.64 | totalMs=4.64
2026-04-09 10:49:02.890 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:49:02.890
2026-04-09 10:49:02.906 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=15.81
2026-04-09 10:49:02.906 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=16.81 | totalMs=16.81
2026-04-09 10:49:02.907 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:49:02.907
2026-04-09 10:49:02.972 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=64.56
2026-04-09 10:49:02.974 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=67.13 | totalMs=67.13
2026-04-09 10:49:02.975 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:49:02.975
2026-04-09 10:49:02.976 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-09 10:49:02.977 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.11 | totalMs=2.11
2026-04-09 10:49:02.977 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:49:02.977
2026-04-09 10:49:02.979 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-09 10:49:02.979 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.99 | totalMs=1.99
2026-04-09 10:49:03.256 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:49:03.256
2026-04-09 10:49:03.266 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-09 10:49:03.268 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-09 10:49:03.270 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-09 10:49:03.271 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-09 10:49:03.273 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-09 10:49:03.274 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.27
2026-04-09 10:49:03.275 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.93 | totalMs=18.93
2026-04-09 10:49:03.275 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:49:03.275
2026-04-09 10:49:03.277 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-09 10:49:03.278 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-09 10:49:03.280 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-09 10:49:03.280 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.07 | totalMs=5.07
2026-04-09 10:49:08.757 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=10:49:08.757
2026-04-09 10:49:09.015 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=256.87
2026-04-09 10:49:09.018 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=260.64 | totalMs=260.64
2026-04-09 10:49:11.189 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=10:49:11.189
2026-04-09 10:49:11.245 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.97
2026-04-09 10:49:11.248 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=59.74 | totalMs=59.74
2026-04-09 10:49:13.325 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:49:13.325
2026-04-09 10:49:13.355 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=10:49:13.355
2026-04-09 10:49:13.366 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-04-09 10:49:13.366 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=11.45 | totalMs=11.45
2026-04-09 10:49:13.382 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.93
2026-04-09 10:49:13.385 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=59.50 | totalMs=59.50
2026-04-09 10:49:16.416 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:49:16.416
2026-04-09 10:49:16.427 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-04-09 10:49:16.430 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.09 | totalMs=14.09
2026-04-09 10:49:30.825 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:49:30.825
2026-04-09 10:49:30.836 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-09 10:49:30.839 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.28 | totalMs=13.28
2026-04-09 10:49:30.841 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:49:30.841
2026-04-09 10:49:30.855 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=10.9
2026-04-09 10:49:30.857 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=15.32 | totalMs=15.32
2026-04-09 10:49:30.857 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:49:30.857
2026-04-09 10:49:30.859 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-09 10:49:30.860 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.47 | totalMs=2.47
2026-04-09 10:49:30.860 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:49:30.860
2026-04-09 10:49:30.861 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-09 10:49:30.862 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.62 | totalMs=1.62
2026-04-09 10:49:31.121 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:49:31.121
2026-04-09 10:49:31.131 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-09 10:49:31.133 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-09 10:49:31.134 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-09 10:49:31.136 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-09 10:49:31.138 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-09 10:49:31.139 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.27
2026-04-09 10:49:31.139 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.94 | totalMs=18.94
2026-04-09 10:49:31.140 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:49:31.140
2026-04-09 10:49:31.142 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-09 10:49:31.143 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-09 10:49:31.144 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-09 10:49:31.145 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.64 | totalMs=4.64
2026-04-09 10:49:38.535 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:49:38.535
2026-04-09 10:49:38.644 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=107.56
2026-04-09 10:49:38.647 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=111.40 | totalMs=111.40
2026-04-09 10:49:41.088 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:49:41.088
2026-04-09 10:49:41.099 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-04-09 10:49:41.102 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.58 | totalMs=14.58
2026-04-09 10:50:45.698 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:50:45.698
2026-04-09 10:50:45.716 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=18
2026-04-09 10:50:45.720 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=22.10 | totalMs=22.10
2026-04-09 10:50:45.723 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:50:45.723
2026-04-09 10:50:45.762 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=36.45
2026-04-09 10:50:45.777 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=54.01 | totalMs=54.01
2026-04-09 10:50:45.777 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:50:45.777
2026-04-09 10:50:45.782 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.96
2026-04-09 10:50:45.783 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=5.78 | totalMs=5.78
2026-04-09 10:50:45.783 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:50:45.783
2026-04-09 10:50:45.794 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.07
2026-04-09 10:50:45.794 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=10.77 | totalMs=10.77
2026-04-09 10:50:46.060 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:50:46.060
2026-04-09 10:50:46.083 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=22.15
2026-04-09 10:50:46.090 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=6.28
2026-04-09 10:50:46.100 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-09 10:50:46.110 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-09 10:50:46.121 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=9.78
2026-04-09 10:50:46.129 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=8.57
2026-04-09 10:50:46.130 | step 3 | route=IT_Ticket | empId=60438 | apiMs=69.70 | totalMs=69.70
2026-04-09 10:50:46.130 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:50:46.130
2026-04-09 10:50:46.140 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=9.35
2026-04-09 10:50:46.150 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=9.81
2026-04-09 10:50:46.159 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.86
2026-04-09 10:50:46.160 | step 3 | route=IT_Ticket | empId=60438 | apiMs=29.44 | totalMs=29.44
2026-04-09 10:50:53.361 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=10:50:53.361
2026-04-09 10:50:53.424 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=60.14
2026-04-09 10:50:53.427 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=66.17 | totalMs=66.17
2026-04-09 10:50:54.943 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:50:54.943
2026-04-09 10:50:54.953 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-04-09 10:50:54.954 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=10.75 | totalMs=10.75
2026-04-09 10:50:54.954 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:50:54.954
2026-04-09 10:50:54.967 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=12.1
2026-04-09 10:50:54.969 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.37 | totalMs=14.37
2026-04-09 10:50:54.969 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:50:54.969
2026-04-09 10:50:54.971 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-09 10:50:54.972 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.52 | totalMs=2.52
2026-04-09 10:50:54.972 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:50:54.972
2026-04-09 10:50:54.973 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-09 10:50:54.974 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.51 | totalMs=1.51
2026-04-09 10:50:55.243 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:50:55.243
2026-04-09 10:50:55.254 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-09 10:50:55.256 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-09 10:50:55.257 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-09 10:50:55.259 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-09 10:50:55.260 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-09 10:50:55.262 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.56
2026-04-09 10:50:55.262 | step 3 | route=IT_Ticket | empId=61350 | apiMs=19.33 | totalMs=19.33
2026-04-09 10:50:55.263 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:50:55.263
2026-04-09 10:50:55.264 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-09 10:50:55.265 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-09 10:50:55.267 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-09 10:50:55.267 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.09 | totalMs=4.09
2026-04-09 10:50:55.942 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=10:50:55.942
2026-04-09 10:50:55.954 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-04-09 10:50:55.957 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=15.02 | totalMs=15.02
2026-04-09 10:51:28.455 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:51:28.455
2026-04-09 10:51:28.466 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-09 10:51:28.468 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=13.47 | totalMs=13.47
2026-04-09 10:51:28.471 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:51:28.471
2026-04-09 10:51:28.477 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=3.36
2026-04-09 10:51:28.479 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=7.97 | totalMs=7.97
2026-04-09 10:51:28.479 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:51:28.479
2026-04-09 10:51:28.482 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-09 10:51:28.482 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.54 | totalMs=2.54
2026-04-09 10:51:28.483 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:51:28.483
2026-04-09 10:51:28.484 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-09 10:51:28.485 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.10 | totalMs=2.10
2026-04-09 10:51:28.753 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:51:28.753
2026-04-09 10:51:28.763 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-09 10:51:28.765 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-09 10:51:28.767 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-09 10:51:28.769 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-04-09 10:51:28.770 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-09 10:51:28.772 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.5
2026-04-09 10:51:28.773 | step 3 | route=IT_Ticket | empId=60438 | apiMs=19.90 | totalMs=19.90
2026-04-09 10:51:28.773 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:51:28.773
2026-04-09 10:51:28.775 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-09 10:51:28.776 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-09 10:51:28.778 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-09 10:51:28.778 | step 3 | route=IT_Ticket | empId=60438 | apiMs=5.24 | totalMs=5.24
2026-04-09 10:54:53.946 | step 1 | route=IT_Ticket | empId=15808 | query called at=10:54:53.946
2026-04-09 10:54:53.957 | step 2 | route=IT_Ticket | empId=15808 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-09 10:54:53.959 | step 2 | route=IT_Ticket | empId=15808 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-09 10:54:53.960 | step 2 | route=IT_Ticket | empId=15808 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-09 10:54:53.962 | step 2 | route=IT_Ticket | empId=15808 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-09 10:54:53.963 | step 2 | route=IT_Ticket | empId=15808 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-09 10:54:53.965 | step 2 | route=IT_Ticket | empId=15808 | query=VMS_Comp_login_proc | queryMs=1.51
2026-04-09 10:54:53.966 | step 3 | route=IT_Ticket | empId=15808 | apiMs=19.72 | totalMs=19.72
2026-04-09 10:54:53.966 | step 1 | route=IT_Ticket | empId=15808 | query called at=10:54:53.966
2026-04-09 10:54:53.968 | step 2 | route=IT_Ticket | empId=15808 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-09 10:54:53.969 | step 2 | route=IT_Ticket | empId=15808 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-09 10:54:53.971 | step 2 | route=IT_Ticket | empId=15808 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-09 10:54:53.971 | step 3 | route=IT_Ticket | empId=15808 | apiMs=4.86 | totalMs=4.86
2026-04-09 10:54:56.364 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:54:56.364
2026-04-09 10:54:56.400 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=35.62
2026-04-09 10:54:56.400 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=36.60 | totalMs=36.60
2026-04-09 10:54:56.728 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:56.728
2026-04-09 10:55:09.401 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:55:09.401
2026-04-09 10:55:09.436 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=34.21
2026-04-09 10:55:09.439 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=1.47
2026-04-09 10:55:09.442 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=1.36
2026-04-09 10:55:09.444 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=42.87 | totalMs=42.87
2026-04-09 10:55:09.445 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:55:09.445
2026-04-09 10:55:09.446 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-09 10:55:09.448 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-09 10:55:09.449 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-09 10:55:09.450 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=5.14 | totalMs=5.14
2026-04-09 10:55:09.450 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:55:09.450
2026-04-09 10:55:09.452 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-09 10:55:09.453 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-09 10:55:09.454 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-09 10:55:09.455 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=4.44 | totalMs=4.44
2026-04-09 10:55:09.455 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:55:09.455
2026-04-09 10:55:09.457 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-09 10:55:09.458 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-09 10:55:09.459 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-09 10:55:09.460 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=4.50 | totalMs=4.50
2026-04-09 10:55:09.686 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:55:09.686
2026-04-09 10:55:09.703 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=16.37
2026-04-09 10:55:09.703 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=17.33 | totalMs=17.33
2026-04-09 10:55:10.015 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:10.015
2026-04-09 11:02:48.268 | step 5 | route=dashboard | empId=GPA0009 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 11:07:07.446 | step 5 | route=dashboard | empId=ASA0206 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 11:13:17.512 | step 1 | route=IT_Ticket | empId=31232 | query called at=11:13:17.512
2026-04-09 11:13:17.553 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=41.07
2026-04-09 11:13:17.555 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-04-09 11:13:17.557 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-09 11:13:17.558 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-09 11:13:17.583 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=24.62
2026-04-09 11:13:17.589 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.16
2026-04-09 11:13:17.589 | step 3 | route=IT_Ticket | empId=31232 | apiMs=77.61 | totalMs=77.61
2026-04-09 11:13:17.590 | step 1 | route=IT_Ticket | empId=31232 | query called at=11:13:17.590
2026-04-09 11:13:17.609 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=18.75
2026-04-09 11:13:17.611 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-09 11:13:17.612 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-09 11:13:17.612 | step 3 | route=IT_Ticket | empId=31232 | apiMs=22.35 | totalMs=22.35
2026-04-09 11:13:25.685 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=11:13:25.685
2026-04-09 11:13:25.996 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=310.39
2026-04-09 11:13:25.999 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=314.41 | totalMs=314.41
2026-04-09 11:13:27.784 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=11:13:27.784
2026-04-09 11:13:27.802 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=17.03
2026-04-09 11:13:27.805 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=20.81 | totalMs=20.81
2026-04-09 11:13:53.966 | step 1 | route=IT_TicketPost | empId=31232 | query called at=11:13:53.966
2026-04-09 11:13:53.983 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=16.45
2026-04-09 11:13:53.986 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=20.26 | totalMs=20.26
2026-04-09 11:13:53.989 | step 1 | route=IT_TicketPost | empId=31232 | query called at=11:13:53.989
2026-04-09 11:13:54.011 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=19.3
2026-04-09 11:13:54.016 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=26.53 | totalMs=26.53
2026-04-09 11:13:54.016 | step 1 | route=IT_TicketPost | empId=31232 | query called at=11:13:54.016
2026-04-09 11:13:54.042 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.04
2026-04-09 11:13:54.042 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=25.95 | totalMs=25.95
2026-04-09 11:13:54.264 | step 1 | route=IT_Ticket | empId=31232 | query called at=11:13:54.264
2026-04-09 11:13:54.274 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-09 11:13:54.276 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-09 11:13:54.278 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-09 11:13:54.280 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-09 11:13:54.281 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-09 11:13:54.287 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.48
2026-04-09 11:13:54.287 | step 3 | route=IT_Ticket | empId=31232 | apiMs=23.43 | totalMs=23.43
2026-04-09 11:13:54.288 | step 1 | route=IT_Ticket | empId=31232 | query called at=11:13:54.288
2026-04-09 11:13:54.290 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-09 11:13:54.291 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-09 11:13:54.293 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-09 11:13:54.293 | step 3 | route=IT_Ticket | empId=31232 | apiMs=5.29 | totalMs=5.29
2026-04-09 11:23:03.245 | step 1 | route=IT_Ticket | empId=19327 | query called at=11:23:03.245
2026-04-09 11:23:03.287 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=41.65
2026-04-09 11:23:03.292 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-09 11:23:03.296 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-09 11:23:03.300 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-09 11:23:03.325 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_it_Ticket_Details | queryMs=25.26
2026-04-09 11:23:03.331 | step 2 | route=IT_Ticket | empId=19327 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-09 11:23:03.332 | step 3 | route=IT_Ticket | empId=19327 | apiMs=86.45 | totalMs=86.45
2026-04-09 11:23:03.332 | step 1 | route=IT_Ticket | empId=19327 | query called at=11:23:03.332
2026-04-09 11:23:03.352 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=19.53
2026-04-09 11:23:03.353 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-09 11:23:03.355 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-09 11:23:03.355 | step 3 | route=IT_Ticket | empId=19327 | apiMs=23.08 | totalMs=23.08
2026-04-09 11:23:24.114 | step 1 | route=Ticket_Entry_SPOC_Module | empId=19327 | query called at=11:23:24.114
2026-04-09 11:23:24.283 | step 2 | route=Ticket_Entry_SPOC_Module | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=168.1
2026-04-09 11:23:24.283 | step 3 | route=Ticket_Entry_SPOC_Module | empId=19327 | apiMs=169.16 | totalMs=169.16
2026-04-09 11:23:28.796 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=19327 | query called at=11:23:28.796
2026-04-09 11:23:28.831 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=31.41
2026-04-09 11:23:28.834 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=19327 | apiMs=38.01 | totalMs=38.01
2026-04-09 11:25:15.939 | step 1 | route=IT_Ticket | empId=46396 | query called at=11:25:15.939
2026-04-09 11:25:15.950 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-09 11:25:15.952 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-09 11:25:15.953 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-09 11:25:15.954 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-09 11:25:15.979 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_it_Ticket_Details | queryMs=24.36
2026-04-09 11:25:15.985 | step 2 | route=IT_Ticket | empId=46396 | query=VMS_Comp_login_proc | queryMs=5.13
2026-04-09 11:25:15.985 | step 3 | route=IT_Ticket | empId=46396 | apiMs=45.97 | totalMs=45.97
2026-04-09 11:25:15.986 | step 1 | route=IT_Ticket | empId=46396 | query called at=11:25:15.986
2026-04-09 11:25:15.987 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-09 11:25:15.988 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-09 11:25:15.990 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-09 11:25:15.990 | step 3 | route=IT_Ticket | empId=46396 | apiMs=4.44 | totalMs=4.44
2026-04-09 11:25:49.948 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46396 | query called at=11:25:49.948
2026-04-09 11:25:50.382 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=433.23
2026-04-09 11:25:50.383 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46396 | apiMs=434.47 | totalMs=434.47
2026-04-09 11:25:56.826 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46396 | query called at=11:25:56.826
2026-04-09 11:25:56.859 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=32.31
2026-04-09 11:25:56.862 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46396 | apiMs=36.16 | totalMs=36.16
2026-04-09 11:26:39.163 | step 1 | route=IT_Ticket_Report | empId=19327 | query called at=11:26:39.163
2026-04-09 11:26:39.456 | step 2 | route=IT_Ticket_Report | empId=19327 | query=kpi_it_ticket_report_page_proc | queryMs=292.68
2026-04-09 11:26:39.459 | step 3 | route=IT_Ticket_Report | empId=19327 | apiMs=296.09 | totalMs=296.09
2026-04-09 11:26:39.810 | step 4 | route=pageRenderd | empId=19327 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:26:39.810
2026-04-09 11:26:47.785 | step 1 | route=IT_Ticket | empId=19327 | query called at=11:26:47.785
2026-04-09 11:26:47.796 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-04-09 11:26:47.797 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-09 11:26:47.798 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-09 11:26:47.799 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-09 11:26:47.801 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-09 11:26:47.805 | step 2 | route=IT_Ticket | empId=19327 | query=VMS_Comp_login_proc | queryMs=3.59
2026-04-09 11:26:47.806 | step 3 | route=IT_Ticket | empId=19327 | apiMs=20.00 | totalMs=20.00
2026-04-09 11:26:47.806 | step 1 | route=IT_Ticket | empId=19327 | query called at=11:26:47.806
2026-04-09 11:26:47.808 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-09 11:26:47.809 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-09 11:26:47.810 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-09 11:26:47.810 | step 3 | route=IT_Ticket | empId=19327 | apiMs=4.25 | totalMs=4.25
2026-04-09 11:26:52.269 | step 1 | route=Ticket_Entry_SPOC_Module | empId=19327 | query called at=11:26:52.269
2026-04-09 11:26:52.428 | step 2 | route=Ticket_Entry_SPOC_Module | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=158.53
2026-04-09 11:26:52.432 | step 3 | route=Ticket_Entry_SPOC_Module | empId=19327 | apiMs=162.52 | totalMs=162.52
2026-04-09 11:26:54.263 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=19327 | query called at=11:26:54.263
2026-04-09 11:26:54.278 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=12.02
2026-04-09 11:26:54.281 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=19327 | apiMs=18.16 | totalMs=18.16
2026-04-09 11:27:47.767 | step 1 | route=IT_TicketPost | empId=19327 | query called at=11:27:47.767
2026-04-09 11:27:47.781 | step 2 | route=IT_TicketPost | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=13.12
2026-04-09 11:27:47.784 | step 3 | route=IT_TicketPost | empId=19327 | apiMs=16.90 | totalMs=16.90
2026-04-09 11:27:47.787 | step 1 | route=IT_TicketPost | empId=19327 | query called at=11:27:47.787
2026-04-09 11:27:47.890 | step 2 | route=IT_TicketPost | empId=19327 | query=IT_Ticket_Save_SPOC | queryMs=100.44
2026-04-09 11:27:48.023 | step 3 | route=IT_TicketPost | empId=19327 | apiMs=235.70 | totalMs=235.70
2026-04-09 11:27:48.023 | step 1 | route=IT_TicketPost | empId=19327 | query called at=11:27:48.023
2026-04-09 11:27:48.045 | step 2 | route=IT_TicketPost | empId=19327 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.61
2026-04-09 11:27:48.046 | step 3 | route=IT_TicketPost | empId=19327 | apiMs=22.62 | totalMs=22.62
2026-04-09 11:27:48.046 | step 1 | route=IT_TicketPost | empId=19327 | query called at=11:27:48.046
2026-04-09 11:27:48.048 | step 2 | route=IT_TicketPost | empId=19327 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-09 11:27:48.048 | step 3 | route=IT_TicketPost | empId=19327 | apiMs=1.96 | totalMs=1.96
2026-04-09 11:27:50.969 | step 1 | route=IT_Ticket | empId=19327 | query called at=11:27:50.969
2026-04-09 11:27:50.979 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-09 11:27:50.984 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-04-09 11:27:50.987 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-09 11:27:50.989 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-09 11:27:50.990 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-09 11:27:50.994 | step 2 | route=IT_Ticket | empId=19327 | query=VMS_Comp_login_proc | queryMs=3.43
2026-04-09 11:27:50.994 | step 3 | route=IT_Ticket | empId=19327 | apiMs=25.27 | totalMs=25.27
2026-04-09 11:27:50.995 | step 1 | route=IT_Ticket | empId=19327 | query called at=11:27:50.995
2026-04-09 11:27:50.996 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-09 11:27:50.997 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-09 11:27:50.998 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-09 11:27:50.999 | step 3 | route=IT_Ticket | empId=19327 | apiMs=3.94 | totalMs=3.94
2026-04-09 11:27:54.335 | step 1 | route=IT_Ticket_Report | empId=19327 | query called at=11:27:54.335
2026-04-09 11:27:54.489 | step 2 | route=IT_Ticket_Report | empId=19327 | query=kpi_it_ticket_report_page_proc | queryMs=153
2026-04-09 11:27:54.492 | step 3 | route=IT_Ticket_Report | empId=19327 | apiMs=157.09 | totalMs=157.09
2026-04-09 11:27:54.810 | step 4 | route=pageRenderd | empId=19327 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:27:54.810
2026-04-09 11:28:22.590 | step 1 | route=IT_TicketPost | empId=46396 | query called at=11:28:22.590
2026-04-09 11:28:22.600 | step 2 | route=IT_TicketPost | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-04-09 11:28:22.600 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=10.40 | totalMs=10.40
2026-04-09 11:28:22.601 | step 1 | route=IT_TicketPost | empId=46396 | query called at=11:28:22.601
2026-04-09 11:28:22.621 | step 2 | route=IT_TicketPost | empId=46396 | query=IT_Ticket_Save_SPOC | queryMs=20.09
2026-04-09 11:28:22.623 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=22.64 | totalMs=22.64
2026-04-09 11:28:22.624 | step 1 | route=IT_TicketPost | empId=46396 | query called at=11:28:22.624
2026-04-09 11:28:22.625 | step 2 | route=IT_TicketPost | empId=46396 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-09 11:28:22.626 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=2.19 | totalMs=2.19
2026-04-09 11:28:22.626 | step 1 | route=IT_TicketPost | empId=46396 | query called at=11:28:22.626
2026-04-09 11:28:22.627 | step 2 | route=IT_TicketPost | empId=46396 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-09 11:28:22.628 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=1.61 | totalMs=1.61
2026-04-09 11:28:24.695 | step 1 | route=IT_Ticket | empId=46396 | query called at=11:28:24.695
2026-04-09 11:28:24.708 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-04-09 11:28:24.713 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-09 11:28:24.714 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-09 11:28:24.715 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-09 11:28:24.716 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-09 11:28:24.720 | step 2 | route=IT_Ticket | empId=46396 | query=VMS_Comp_login_proc | queryMs=3.77
2026-04-09 11:28:24.721 | step 3 | route=IT_Ticket | empId=46396 | apiMs=26.07 | totalMs=26.07
2026-04-09 11:28:24.721 | step 1 | route=IT_Ticket | empId=46396 | query called at=11:28:24.721
2026-04-09 11:28:24.723 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-09 11:28:24.724 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-09 11:28:24.726 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-09 11:28:24.726 | step 3 | route=IT_Ticket | empId=46396 | apiMs=4.86 | totalMs=4.86
2026-04-09 11:28:27.883 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=11:28:27.883
2026-04-09 11:28:27.940 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=56.93
2026-04-09 11:28:27.944 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=60.86 | totalMs=60.86
2026-04-09 11:28:28.333 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:28:28.333
2026-04-09 11:28:33.434 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=11:28:33.434
2026-04-09 11:28:33.468 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=33.11
2026-04-09 11:28:33.474 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=40.19 | totalMs=40.19
2026-04-09 11:28:33.477 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=11:28:33.477
2026-04-09 11:28:33.483 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.75
2026-04-09 11:28:33.486 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.51
2026-04-09 11:28:33.489 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.43
2026-04-09 11:28:33.490 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=12.30 | totalMs=12.30
2026-04-09 11:28:35.747 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=11:28:35.747
2026-04-09 11:28:35.773 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=25.56
2026-04-09 11:28:35.774 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=26.70 | totalMs=26.70
2026-04-09 11:28:36.114 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:28:36.114
2026-04-09 11:30:33.831 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=11:30:33.831
2026-04-09 11:30:33.850 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=17.67
2026-04-09 11:30:33.850 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=18.85 | totalMs=18.85
2026-04-09 11:30:34.200 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:34.200
2026-04-09 11:30:48.593 | step 1 | route=Ticket_SPOC_Approve | empId=13842 | query called at=11:30:48.593
2026-04-09 11:30:48.635 | step 2 | route=Ticket_SPOC_Approve | empId=13842 | query=IT_TIcket_SPOCApp_Report | queryMs=40.99
2026-04-09 11:30:48.638 | step 3 | route=Ticket_SPOC_Approve | empId=13842 | apiMs=44.91 | totalMs=44.91
2026-04-09 11:30:49.115 | step 4 | route=pageRenderd | empId=13842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:49.115
2026-04-09 11:30:53.118 | step 1 | route=Ticket_SPOC_Approve | empId=13842 | query called at=11:30:53.118
2026-04-09 11:30:53.142 | step 2 | route=Ticket_SPOC_Approve | empId=13842 | query=IT_TIcket_SPOCApp_Report | queryMs=23.78
2026-04-09 11:30:53.145 | step 3 | route=Ticket_SPOC_Approve | empId=13842 | apiMs=27.43 | totalMs=27.43
2026-04-09 11:30:53.587 | step 4 | route=pageRenderd | empId=13842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:53.587
2026-04-09 11:41:25.527 | step 1 | route=IT_Ticket | empId=48724 | query called at=11:41:25.527
2026-04-09 11:41:25.585 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=57.36
2026-04-09 11:41:25.594 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=5.15
2026-04-09 11:41:25.602 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=5.28
2026-04-09 11:41:25.610 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=5.59
2026-04-09 11:41:25.651 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_it_Ticket_Details | queryMs=40.34
2026-04-09 11:41:25.663 | step 2 | route=IT_Ticket | empId=48724 | query=VMS_Comp_login_proc | queryMs=11.19
2026-04-09 11:41:25.663 | step 3 | route=IT_Ticket | empId=48724 | apiMs=135.69 | totalMs=135.69
2026-04-09 11:41:25.664 | step 1 | route=IT_Ticket | empId=48724 | query called at=11:41:25.664
2026-04-09 11:41:25.695 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=31.22
2026-04-09 11:41:25.704 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-04-09 11:41:25.712 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-04-09 11:41:25.712 | step 3 | route=IT_Ticket | empId=48724 | apiMs=48.97 | totalMs=48.97
2026-04-09 11:41:38.086 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48724 | query called at=11:41:38.086
2026-04-09 11:41:38.311 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=224.17
2026-04-09 11:41:38.315 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48724 | apiMs=228.67 | totalMs=228.67
2026-04-09 11:41:40.382 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48724 | query called at=11:41:40.382
2026-04-09 11:41:40.543 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=160.28
2026-04-09 11:41:40.544 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48724 | apiMs=161.33 | totalMs=161.33
2026-04-09 11:43:22.553 | step 1 | route=IT_TicketPost | empId=48724 | query called at=11:43:22.553
2026-04-09 11:43:22.564 | step 2 | route=IT_TicketPost | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-09 11:43:22.568 | step 3 | route=IT_TicketPost | empId=48724 | apiMs=14.59 | totalMs=14.59
2026-04-09 11:43:22.571 | step 1 | route=IT_TicketPost | empId=48724 | query called at=11:43:22.571
2026-04-09 11:43:22.595 | step 2 | route=IT_TicketPost | empId=48724 | query=IT_Ticket_Save_SPOC | queryMs=21.37
2026-04-09 11:43:22.598 | step 3 | route=IT_TicketPost | empId=48724 | apiMs=26.58 | totalMs=26.58
2026-04-09 11:43:22.598 | step 1 | route=IT_TicketPost | empId=48724 | query called at=11:43:22.598
2026-04-09 11:43:22.621 | step 2 | route=IT_TicketPost | empId=48724 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.93
2026-04-09 11:43:22.622 | step 3 | route=IT_TicketPost | empId=48724 | apiMs=23.86 | totalMs=23.86
2026-04-09 11:43:22.622 | step 1 | route=IT_TicketPost | empId=48724 | query called at=11:43:22.622
2026-04-09 11:43:22.624 | step 2 | route=IT_TicketPost | empId=48724 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-09 11:43:22.624 | step 3 | route=IT_TicketPost | empId=48724 | apiMs=1.84 | totalMs=1.84
2026-04-09 11:43:22.852 | step 1 | route=IT_Ticket | empId=48724 | query called at=11:43:22.852
2026-04-09 11:43:22.862 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-04-09 11:43:22.864 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-09 11:43:22.865 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-09 11:43:22.866 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-09 11:43:22.868 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-09 11:43:22.872 | step 2 | route=IT_Ticket | empId=48724 | query=VMS_Comp_login_proc | queryMs=3.98
2026-04-09 11:43:22.873 | step 3 | route=IT_Ticket | empId=48724 | apiMs=20.46 | totalMs=20.46
2026-04-09 11:43:22.873 | step 1 | route=IT_Ticket | empId=48724 | query called at=11:43:22.873
2026-04-09 11:43:22.875 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-09 11:43:22.876 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-09 11:43:22.877 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-09 11:43:22.878 | step 3 | route=IT_Ticket | empId=48724 | apiMs=4.39 | totalMs=4.39
2026-04-09 11:44:59.042 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:59.042
2026-04-09 11:44:59.055 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.13
2026-04-09 11:44:59.057 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-04-09 11:44:59.059 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-04-09 11:44:59.062 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-04-09 11:44:59.063 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.49
2026-04-09 11:44:59.069 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.34
2026-04-09 11:44:59.070 | step 3 | route=IT_Ticket | empId=51415 | apiMs=27.39 | totalMs=27.39
2026-04-09 11:44:59.070 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:59.070
2026-04-09 11:44:59.072 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-09 11:44:59.074 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-09 11:44:59.075 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-09 11:44:59.075 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.23 | totalMs=5.23
2026-04-09 11:45:05.301 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:45:05.301
2026-04-09 11:45:05.357 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.94
2026-04-09 11:45:05.360 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.07 | totalMs=59.07
2026-04-09 11:45:08.057 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:45:08.057
2026-04-09 11:45:08.073 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.98
2026-04-09 11:45:08.076 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.11 | totalMs=19.11
2026-04-09 11:56:37.800 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:56:37.800
2026-04-09 12:06:03.614 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:06:03.614
2026-04-09 12:06:03.659 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=44.08
2026-04-09 12:06:03.663 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=49.23 | totalMs=49.23
2026-04-09 12:06:04.337 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:06:04.337
2026-04-09 12:06:12.244 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:06:12.244
2026-04-09 12:06:12.289 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=44.57
2026-04-09 12:06:12.305 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=61.53 | totalMs=61.53
2026-04-09 12:06:12.308 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:06:12.308
2026-04-09 12:06:12.343 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=32.07
2026-04-09 12:06:12.352 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.08
2026-04-09 12:06:12.360 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.1
2026-04-09 12:06:12.360 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=52.15 | totalMs=52.15
2026-04-09 12:06:17.465 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:06:17.465
2026-04-09 12:06:17.530 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=64.51
2026-04-09 12:06:17.533 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=68.07 | totalMs=68.07
2026-04-09 12:06:18.190 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:06:18.190
2026-04-09 12:13:02.371 | step 1 | route=IT_Ticket | empId=12993 | query called at=12:13:02.371
2026-04-09 12:13:02.452 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=80.44
2026-04-09 12:13:02.465 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-04-09 12:13:02.473 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=5.59
2026-04-09 12:13:02.482 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=5.77
2026-04-09 12:13:02.532 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=49.3
2026-04-09 12:13:02.543 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=10.84
2026-04-09 12:13:02.543 | step 3 | route=IT_Ticket | empId=12993 | apiMs=172.06 | totalMs=172.06
2026-04-09 12:13:02.544 | step 1 | route=IT_Ticket | empId=12993 | query called at=12:13:02.544
2026-04-09 12:13:02.575 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=31.01
2026-04-09 12:13:02.580 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=4.53
2026-04-09 12:13:02.582 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-09 12:13:02.582 | step 3 | route=IT_Ticket | empId=12993 | apiMs=38.19 | totalMs=38.19
2026-04-09 12:13:10.415 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=12:13:10.415
2026-04-09 12:13:10.598 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=182.63
2026-04-09 12:13:10.599 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=183.65 | totalMs=183.65
2026-04-09 12:13:12.178 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=12:13:12.178
2026-04-09 12:13:12.193 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=14.42
2026-04-09 12:13:12.196 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=18.38 | totalMs=18.38
2026-04-09 12:13:42.905 | step 1 | route=IT_TicketPost | empId=12993 | query called at=12:13:42.905
2026-04-09 12:13:42.921 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=15.44
2026-04-09 12:13:42.925 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=19.28 | totalMs=19.28
2026-04-09 12:13:42.928 | step 1 | route=IT_TicketPost | empId=12993 | query called at=12:13:42.928
2026-04-09 12:13:42.983 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=51.99
2026-04-09 12:13:42.995 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=67.22 | totalMs=67.22
2026-04-09 12:13:42.995 | step 1 | route=IT_TicketPost | empId=12993 | query called at=12:13:42.995
2026-04-09 12:13:43.004 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.85
2026-04-09 12:13:43.004 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=8.70 | totalMs=8.70
2026-04-09 12:13:43.005 | step 1 | route=IT_TicketPost | empId=12993 | query called at=12:13:43.005
2026-04-09 12:13:43.012 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.14
2026-04-09 12:13:43.012 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=7.82 | totalMs=7.82
2026-04-09 12:13:45.726 | step 1 | route=IT_Ticket | empId=12993 | query called at=12:13:45.726
2026-04-09 12:13:45.741 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=14.62
2026-04-09 12:13:45.748 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=6.75
2026-04-09 12:13:45.750 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-09 12:13:45.751 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-09 12:13:45.752 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-04-09 12:13:45.756 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=3.25
2026-04-09 12:13:45.756 | step 3 | route=IT_Ticket | empId=12993 | apiMs=29.86 | totalMs=29.86
2026-04-09 12:13:45.757 | step 1 | route=IT_Ticket | empId=12993 | query called at=12:13:45.757
2026-04-09 12:13:45.758 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-09 12:13:45.759 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-09 12:13:45.764 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=4.59
2026-04-09 12:13:45.765 | step 3 | route=IT_Ticket | empId=12993 | apiMs=8.06 | totalMs=8.06
2026-04-09 12:15:09.248 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=12:15:09.248
2026-04-09 12:15:09.559 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=310.48
2026-04-09 12:15:09.560 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=311.71 | totalMs=311.71
2026-04-09 12:15:10.920 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=12:15:10.920
2026-04-09 12:15:10.932 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-04-09 12:15:10.936 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=15.42 | totalMs=15.42
2026-04-09 12:15:37.682 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:15:37.682
2026-04-09 12:15:37.693 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-09 12:15:37.693 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=11.42 | totalMs=11.42
2026-04-09 12:15:37.694 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:15:37.694
2026-04-09 12:15:37.741 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=46.97
2026-04-09 12:15:37.743 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=49.35 | totalMs=49.35
2026-04-09 12:15:37.743 | step 1 | route=IT_TicketPost | empId=31232 | query called at=12:15:37.743
2026-04-09 12:15:37.746 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-09 12:15:37.746 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.64 | totalMs=2.64
2026-04-09 12:15:37.976 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:15:37.976
2026-04-09 12:15:37.987 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-09 12:15:37.989 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-04-09 12:15:37.990 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-09 12:15:37.991 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-09 12:15:37.993 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-04-09 12:15:37.995 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=1.11
2026-04-09 12:15:37.995 | step 3 | route=IT_Ticket | empId=31232 | apiMs=19.16 | totalMs=19.16
2026-04-09 12:15:37.996 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:15:37.996
2026-04-09 12:15:37.997 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-09 12:15:37.999 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-09 12:15:38.000 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-09 12:15:38.001 | step 3 | route=IT_Ticket | empId=31232 | apiMs=5.21 | totalMs=5.21
2026-04-09 12:21:36.727 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:36.727
2026-04-09 12:21:36.765 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=37.2
2026-04-09 12:21:36.768 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=41.48 | totalMs=41.48
2026-04-09 12:21:36.771 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:36.771
2026-04-09 12:21:36.803 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=28.16
2026-04-09 12:21:36.809 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=37.64 | totalMs=37.64
2026-04-09 12:21:36.809 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:36.809
2026-04-09 12:21:36.815 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.27
2026-04-09 12:21:36.815 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=6.18 | totalMs=6.18
2026-04-09 12:21:36.816 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:21:36.816
2026-04-09 12:21:36.818 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-09 12:21:36.818 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.18 | totalMs=2.18
2026-04-09 12:21:38.665 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:21:38.665
2026-04-09 12:21:38.678 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-09 12:21:38.683 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-04-09 12:21:38.684 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-09 12:21:38.686 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-09 12:21:38.713 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=26.82
2026-04-09 12:21:38.720 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.98
2026-04-09 12:21:38.720 | step 3 | route=IT_Ticket | empId=51415 | apiMs=54.58 | totalMs=54.58
2026-04-09 12:21:38.720 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:21:38.720
2026-04-09 12:21:38.742 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=21
2026-04-09 12:21:38.743 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-09 12:21:38.745 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-09 12:21:38.745 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.60 | totalMs=24.60
2026-04-09 12:22:04.592 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:22:04.592
2026-04-09 12:22:04.658 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=65.51
2026-04-09 12:22:04.661 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=69.65 | totalMs=69.65
2026-04-09 12:22:05.149 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:05.149
2026-04-09 12:22:09.258 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:22:09.258
2026-04-09 12:22:09.299 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=40.68
2026-04-09 12:22:09.301 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=43.16 | totalMs=43.16
2026-04-09 12:22:09.302 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:22:09.302
2026-04-09 12:22:09.304 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-09 12:22:09.305 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-09 12:22:09.306 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-09 12:22:09.307 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.93 | totalMs=4.93
2026-04-09 12:22:12.511 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:22:12.511
2026-04-09 12:22:12.571 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=59.88
2026-04-09 12:22:12.572 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=60.80 | totalMs=60.80
2026-04-09 12:22:13.058 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:13.058
2026-04-09 12:29:38.321 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:29:38.321
2026-04-09 12:29:38.418 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=96.86
2026-04-09 12:29:38.422 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=100.83 | totalMs=100.83
2026-04-09 12:29:44.924 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:29:44.924
2026-04-09 12:29:44.936 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-04-09 12:29:44.939 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.53 | totalMs=14.53
2026-04-09 12:30:05.106 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:30:05.106
2026-04-09 12:30:05.118 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-04-09 12:30:05.121 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.67 | totalMs=14.67
2026-04-09 12:30:05.125 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:30:05.125
2026-04-09 12:30:05.220 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=92.12
2026-04-09 12:30:05.223 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=97.59 | totalMs=97.59
2026-04-09 12:30:05.223 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:30:05.223
2026-04-09 12:30:05.247 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.77
2026-04-09 12:30:05.248 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=24.59 | totalMs=24.59
2026-04-09 12:30:05.248 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:30:05.248
2026-04-09 12:30:05.250 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-09 12:30:05.250 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.03 | totalMs=2.03
2026-04-09 12:30:07.237 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:30:07.237
2026-04-09 12:30:07.248 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-09 12:30:07.249 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-09 12:30:07.251 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-09 12:30:07.252 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-09 12:30:07.278 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=25.42
2026-04-09 12:30:07.284 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-09 12:30:07.284 | step 3 | route=IT_Ticket | empId=51415 | apiMs=47.70 | totalMs=47.70
2026-04-09 12:30:07.285 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:30:07.285
2026-04-09 12:30:07.305 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=19.37
2026-04-09 12:30:07.306 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-09 12:30:07.308 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-09 12:30:07.308 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.71 | totalMs=22.71
2026-04-09 12:30:10.675 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:30:10.675
2026-04-09 12:30:10.744 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=68.04
2026-04-09 12:30:10.747 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=72.63 | totalMs=72.63
2026-04-09 12:30:12.340 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:30:12.340
2026-04-09 12:30:14.378 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:30:14.378
2026-04-09 12:30:14.407 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=28.86
2026-04-09 12:30:14.412 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=34.62 | totalMs=34.62
2026-04-09 12:30:14.415 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:30:14.415
2026-04-09 12:30:14.420 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-09 12:30:14.422 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-09 12:30:14.423 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-09 12:30:14.423 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.04 | totalMs=8.04
2026-04-09 12:30:17.216 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:30:17.216
2026-04-09 12:30:17.249 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.53
2026-04-09 12:30:17.249 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.48 | totalMs=32.48
2026-04-09 12:30:17.779 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:30:17.779
2026-04-09 12:32:11.309 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:32:11.309
2026-04-09 12:32:11.335 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=25.16
2026-04-09 12:32:11.341 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=31.58 | totalMs=31.58
2026-04-09 12:32:11.344 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:32:11.344
2026-04-09 12:32:11.349 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-09 12:32:11.350 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-09 12:32:11.352 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-09 12:32:11.352 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=8.06 | totalMs=8.06
2026-04-09 12:32:13.246 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:32:13.246
2026-04-09 12:32:13.278 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.14
2026-04-09 12:32:13.281 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=34.82 | totalMs=34.82
2026-04-09 12:32:14.136 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:32:14.136
2026-04-09 12:42:39.745 | step 5 | route=dashboard | empId=test | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 13:01:30.542 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:01:30.542
2026-04-09 13:01:30.585 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=42.63
2026-04-09 13:01:30.591 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-04-09 13:01:30.595 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-09 13:01:30.600 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-09 13:01:30.626 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=25.53
2026-04-09 13:01:30.632 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=5.55
2026-04-09 13:01:30.632 | step 3 | route=IT_Ticket | empId=51052 | apiMs=90.42 | totalMs=90.42
2026-04-09 13:01:30.632 | step 1 | route=IT_Ticket | empId=51052 | query called at=13:01:30.632
2026-04-09 13:01:30.652 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=19.39
2026-04-09 13:01:30.654 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-09 13:01:30.656 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-09 13:01:30.656 | step 3 | route=IT_Ticket | empId=51052 | apiMs=23.43 | totalMs=23.43
2026-04-09 13:01:43.457 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=13:01:43.457
2026-04-09 13:01:43.501 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=43.64
2026-04-09 13:01:43.504 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=47.37 | totalMs=47.37
2026-04-09 13:01:58.835 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=13:01:58.835
2026-04-09 13:01:58.888 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=51.69
2026-04-09 13:01:58.891 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=55.66 | totalMs=55.66
2026-04-09 13:05:13.897 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:05:13.897
2026-04-09 13:05:13.908 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-09 13:05:13.910 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-09 13:05:13.911 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-09 13:05:13.913 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-09 13:05:13.914 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-09 13:05:13.920 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=5.78
2026-04-09 13:05:13.921 | step 3 | route=IT_Ticket | empId=35970 | apiMs=23.97 | totalMs=23.97
2026-04-09 13:05:13.921 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:05:13.921
2026-04-09 13:05:13.923 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-09 13:05:13.924 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-09 13:05:13.926 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-09 13:05:13.926 | step 3 | route=IT_Ticket | empId=35970 | apiMs=5.02 | totalMs=5.02
2026-04-09 13:05:22.381 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=13:05:22.381
2026-04-09 13:05:22.930 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=549.08
2026-04-09 13:05:22.931 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=550.16 | totalMs=550.16
2026-04-09 13:05:24.244 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=13:05:24.244
2026-04-09 13:05:24.269 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=24.24
2026-04-09 13:05:24.272 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=28.17 | totalMs=28.17
2026-04-09 13:06:21.635 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:06:21.635
2026-04-09 13:06:21.646 | step 2 | route=IT_TicketPost | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-09 13:06:21.649 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=13.59 | totalMs=13.59
2026-04-09 13:06:21.652 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:06:21.652
2026-04-09 13:06:21.681 | step 2 | route=IT_TicketPost | empId=35970 | query=IT_Ticket_Save_SPOC | queryMs=26.57
2026-04-09 13:06:21.683 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=31.51 | totalMs=31.51
2026-04-09 13:06:21.684 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:06:21.684
2026-04-09 13:06:21.708 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.37
2026-04-09 13:06:21.708 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=24.17 | totalMs=24.17
2026-04-09 13:06:21.708 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:06:21.708
2026-04-09 13:06:21.710 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-09 13:06:21.710 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=1.75 | totalMs=1.75
2026-04-09 13:06:21.936 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:06:21.936
2026-04-09 13:06:21.947 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-09 13:06:21.948 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-09 13:06:21.950 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-09 13:06:21.951 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-09 13:06:21.953 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-09 13:06:21.959 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=5.48
2026-04-09 13:06:21.959 | step 3 | route=IT_Ticket | empId=35970 | apiMs=22.88 | totalMs=22.88
2026-04-09 13:06:21.959 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:06:21.959
2026-04-09 13:06:21.961 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-09 13:06:21.963 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-09 13:06:21.964 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-09 13:06:21.964 | step 3 | route=IT_Ticket | empId=35970 | apiMs=5.12 | totalMs=5.12
2026-04-09 13:14:56.533 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=13:14:56.533
2026-04-09 13:14:56.587 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=53.03
2026-04-09 13:14:56.587 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=54.14 | totalMs=54.14
2026-04-09 13:14:57.541 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:14:57.541
2026-04-09 13:15:06.841 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=13:15:06.841
2026-04-09 13:15:06.862 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=IT_Ticket_Update_SPOC | queryMs=20.01
2026-04-09 13:15:06.885 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=44.07 | totalMs=44.07
2026-04-09 13:15:06.888 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=13:15:06.888
2026-04-09 13:15:06.892 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-09 13:15:06.893 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-09 13:15:06.895 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-09 13:15:06.895 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=6.98 | totalMs=6.98
2026-04-09 13:15:07.136 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=13:15:07.136
2026-04-09 13:15:07.151 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=15.21
2026-04-09 13:15:07.152 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=16.11 | totalMs=16.11
2026-04-09 13:15:07.498 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:15:07.498
2026-04-09 14:26:11.011 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:26:11.011
2026-04-09 14:26:11.056 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=44.1
2026-04-09 14:26:11.060 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-09 14:26:11.065 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-09 14:26:11.068 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-09 14:26:11.095 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=25.96
2026-04-09 14:26:11.102 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=6.61
2026-04-09 14:26:11.102 | step 3 | route=IT_Ticket | empId=21206 | apiMs=91.27 | totalMs=91.27
2026-04-09 14:26:11.103 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:26:11.103
2026-04-09 14:26:11.123 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=20.2
2026-04-09 14:26:11.125 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-09 14:26:11.126 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-09 14:26:11.127 | step 3 | route=IT_Ticket | empId=21206 | apiMs=24.03 | totalMs=24.03
2026-04-09 14:26:17.140 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=14:26:17.140
2026-04-09 14:26:17.451 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=309.88
2026-04-09 14:26:17.454 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=313.76 | totalMs=313.76
2026-04-09 14:26:19.373 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=14:26:19.373
2026-04-09 14:26:19.401 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=25.59
2026-04-09 14:26:19.404 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=31.40 | totalMs=31.40
2026-04-09 14:27:07.975 | step 1 | route=IT_TicketPost | empId=21206 | query called at=14:27:07.975
2026-04-09 14:27:07.986 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-09 14:27:07.987 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=11.49 | totalMs=11.49
2026-04-09 14:27:07.987 | step 1 | route=IT_TicketPost | empId=21206 | query called at=14:27:07.987
2026-04-09 14:27:08.030 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=42.19
2026-04-09 14:27:08.032 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=44.67 | totalMs=44.67
2026-04-09 14:27:08.032 | step 1 | route=IT_TicketPost | empId=21206 | query called at=14:27:08.032
2026-04-09 14:27:08.034 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-09 14:27:08.035 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.62 | totalMs=2.62
2026-04-09 14:27:08.260 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:27:08.260
2026-04-09 14:27:08.271 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-09 14:27:08.273 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-09 14:27:08.275 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-09 14:27:08.277 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.72
2026-04-09 14:27:08.279 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-09 14:27:08.285 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=6.13
2026-04-09 14:27:08.286 | step 3 | route=IT_Ticket | empId=21206 | apiMs=25.27 | totalMs=25.27
2026-04-09 14:27:08.286 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:27:08.286
2026-04-09 14:27:08.288 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-09 14:27:08.289 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-09 14:27:08.291 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-09 14:27:08.291 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.97 | totalMs=4.97
2026-04-09 14:27:19.336 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=14:27:19.336
2026-04-09 14:27:19.597 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=261.01
2026-04-09 14:27:19.598 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=262.23 | totalMs=262.23
2026-04-09 14:27:20.964 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=14:27:20.964
2026-04-09 14:27:20.976 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=11.85
2026-04-09 14:27:20.980 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=15.58 | totalMs=15.58
2026-04-09 14:31:05.296 | step 1 | route=IT_TicketPost | empId=21206 | query called at=14:31:05.296
2026-04-09 14:31:05.306 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-09 14:31:05.307 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=11.17 | totalMs=11.17
2026-04-09 14:31:05.308 | step 1 | route=IT_TicketPost | empId=21206 | query called at=14:31:05.308
2026-04-09 14:31:05.327 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=18.71
2026-04-09 14:31:05.329 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=21.74 | totalMs=21.74
2026-04-09 14:31:05.330 | step 1 | route=IT_TicketPost | empId=21206 | query called at=14:31:05.330
2026-04-09 14:31:05.332 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-09 14:31:05.332 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.42 | totalMs=2.42
2026-04-09 14:31:05.553 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:31:05.553
2026-04-09 14:31:05.564 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-09 14:31:05.566 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-09 14:31:05.567 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-09 14:31:05.568 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-09 14:31:05.570 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-09 14:31:05.576 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=5.92
2026-04-09 14:31:05.577 | step 3 | route=IT_Ticket | empId=21206 | apiMs=23.24 | totalMs=23.24
2026-04-09 14:31:05.577 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:31:05.577
2026-04-09 14:31:05.579 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-09 14:31:05.580 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-09 14:31:05.581 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-09 14:31:05.581 | step 3 | route=IT_Ticket | empId=21206 | apiMs=3.79 | totalMs=3.79
2026-04-09 14:32:46.154 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:32:46.154
2026-04-09 14:32:46.180 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=24.97
2026-04-09 14:32:46.184 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=29.34 | totalMs=29.34
2026-04-09 14:32:46.187 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:32:46.187
2026-04-09 14:32:46.203 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=13.6
2026-04-09 14:32:46.205 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=17.98 | totalMs=17.98
2026-04-09 14:32:46.205 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:32:46.205
2026-04-09 14:32:46.207 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-09 14:32:46.207 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.20 | totalMs=2.20
2026-04-09 14:32:46.208 | step 1 | route=IT_TicketPost | empId=51052 | query called at=14:32:46.208
2026-04-09 14:32:46.209 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-09 14:32:46.209 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.54 | totalMs=1.54
2026-04-09 14:32:46.463 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:32:46.463
2026-04-09 14:32:46.473 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-09 14:32:46.475 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-09 14:32:46.477 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-09 14:32:46.478 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-09 14:32:46.480 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-09 14:32:46.485 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=5.45
2026-04-09 14:32:46.486 | step 3 | route=IT_Ticket | empId=51052 | apiMs=22.95 | totalMs=22.95
2026-04-09 14:32:46.486 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:32:46.486
2026-04-09 14:32:46.488 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-09 14:32:46.490 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-04-09 14:32:46.492 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-04-09 14:32:46.492 | step 3 | route=IT_Ticket | empId=51052 | apiMs=6.02 | totalMs=6.02
2026-04-09 14:33:18.080 | step 5 | route=dashboard | empId=2274 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 14:35:08.529 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=14:35:08.529
2026-04-09 14:35:08.581 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=50.79
2026-04-09 14:35:08.584 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=54.75 | totalMs=54.75
2026-04-09 14:35:09.863 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:35:09.863
2026-04-09 14:35:17.896 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=14:35:17.896
2026-04-09 14:35:17.936 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=39.91
2026-04-09 14:35:17.940 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-04-09 14:35:17.942 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=45.75 | totalMs=45.75
2026-04-09 14:35:17.942 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=14:35:17.942
2026-04-09 14:35:17.944 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-09 14:35:17.945 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-09 14:35:17.947 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-09 14:35:17.947 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=5.01 | totalMs=5.01
2026-04-09 14:35:17.948 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=14:35:17.948
2026-04-09 14:35:17.949 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-09 14:35:17.950 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-09 14:35:17.951 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-09 14:35:17.952 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=4.22 | totalMs=4.22
2026-04-09 14:35:18.195 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=14:35:18.195
2026-04-09 14:35:18.218 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=22.13
2026-04-09 14:35:18.218 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=23.11 | totalMs=23.11
2026-04-09 14:35:19.374 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:35:19.374
2026-04-09 14:36:37.423 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:36:37.423
2026-04-09 14:36:37.446 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=22.07
2026-04-09 14:36:37.450 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=26.45 | totalMs=26.45
2026-04-09 14:36:38.725 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:36:38.725
2026-04-09 14:49:41.969 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=14:49:41.969
2026-04-09 14:49:42.049 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=79.72
2026-04-09 14:49:42.052 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=83.27 | totalMs=83.27
2026-04-09 14:49:42.455 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:42.455
2026-04-09 14:49:46.083 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=14:49:46.083
2026-04-09 14:49:46.134 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=IT_Ticket_Update_SPOC | queryMs=50.64
2026-04-09 14:49:46.139 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=55.77 | totalMs=55.77
2026-04-09 14:49:46.142 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=14:49:46.142
2026-04-09 14:49:46.146 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-09 14:49:46.147 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-09 14:49:46.148 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-09 14:49:46.149 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=6.97 | totalMs=6.97
2026-04-09 14:49:46.373 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=14:49:46.373
2026-04-09 14:49:46.386 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=12.62
2026-04-09 14:49:46.386 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=13.56 | totalMs=13.56
2026-04-09 14:49:46.715 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:46.715
2026-04-09 15:10:13.195 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:10:13.195
2026-04-09 15:10:13.235 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=39.12
2026-04-09 15:10:13.236 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-09 15:10:13.238 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-09 15:10:13.239 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-09 15:10:13.308 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=68.62
2026-04-09 15:10:13.315 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=5.78
2026-04-09 15:10:13.315 | step 3 | route=IT_Ticket | empId=51863 | apiMs=120.21 | totalMs=120.21
2026-04-09 15:10:13.316 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:10:13.316
2026-04-09 15:10:13.378 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=61.92
2026-04-09 15:10:13.380 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-09 15:10:13.382 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-09 15:10:13.382 | step 3 | route=IT_Ticket | empId=51863 | apiMs=66.10 | totalMs=66.10
2026-04-09 15:10:22.370 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=15:10:22.370
2026-04-09 15:10:22.629 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=257.71
2026-04-09 15:10:22.632 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=261.85 | totalMs=261.85
2026-04-09 15:10:24.466 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=15:10:24.466
2026-04-09 15:10:24.481 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=12.06
2026-04-09 15:10:24.484 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=17.87 | totalMs=17.87
2026-04-09 15:11:02.513 | step 1 | route=IT_TicketPost | empId=51863 | query called at=15:11:02.513
2026-04-09 15:11:02.524 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-09 15:11:02.528 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=14.47 | totalMs=14.47
2026-04-09 15:11:02.531 | step 1 | route=IT_TicketPost | empId=51863 | query called at=15:11:02.531
2026-04-09 15:11:02.568 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=34.82
2026-04-09 15:11:02.571 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=40.22 | totalMs=40.22
2026-04-09 15:11:02.571 | step 1 | route=IT_TicketPost | empId=51863 | query called at=15:11:02.571
2026-04-09 15:11:02.574 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-04-09 15:11:02.574 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=2.62 | totalMs=2.62
2026-04-09 15:11:05.356 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:11:05.356
2026-04-09 15:11:05.375 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=16.08
2026-04-09 15:11:05.384 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.7
2026-04-09 15:11:05.385 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-09 15:11:05.386 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-09 15:11:05.388 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-09 15:11:05.395 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=6.81
2026-04-09 15:11:05.396 | step 3 | route=IT_Ticket | empId=51863 | apiMs=39.47 | totalMs=39.47
2026-04-09 15:11:05.396 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:11:05.396
2026-04-09 15:11:05.398 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-09 15:11:05.399 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-09 15:11:05.400 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-09 15:11:05.401 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.57 | totalMs=4.57
2026-04-09 15:15:02.932 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=15:15:02.932
2026-04-09 15:15:03.010 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=77.08
2026-04-09 15:15:03.013 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=81.04 | totalMs=81.04
2026-04-09 15:15:03.527 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:15:03.527
2026-04-09 15:15:07.802 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=15:15:07.802
2026-04-09 15:15:07.845 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=41.66
2026-04-09 15:15:07.849 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=46.96 | totalMs=46.96
2026-04-09 15:15:07.852 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=15:15:07.852
2026-04-09 15:15:07.857 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-09 15:15:07.858 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-09 15:15:07.859 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-09 15:15:07.860 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=7.37 | totalMs=7.37
2026-04-09 15:15:11.207 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=15:15:11.207
2026-04-09 15:15:11.235 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=27.79
2026-04-09 15:15:11.239 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=32.43 | totalMs=32.43
2026-04-09 15:15:11.641 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:15:11.641
2026-04-09 15:26:05.392 | step 1 | route=HW_Ticket_Report | empId=31088 | query called at=15:26:05.392
2026-04-09 15:26:05.455 | step 2 | route=HW_Ticket_Report | empId=31088 | query=hw_ticket_report_kpi_proc | queryMs=62.66
2026-04-09 15:26:05.459 | step 3 | route=HW_Ticket_Report | empId=31088 | apiMs=66.35 | totalMs=66.35
2026-04-09 15:26:08.782 | step 4 | route=pageRenderd | empId=31088 | Page=HW TICKET REPORT | page fully loaded at : 15:26:08.782
2026-04-09 15:26:37.781 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:26:37.781
2026-04-09 15:26:37.828 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=45.58
2026-04-09 15:26:37.829 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-09 15:26:37.831 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-09 15:26:37.839 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=7.43
2026-04-09 15:26:37.865 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=25.65
2026-04-09 15:26:37.878 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=12.87
2026-04-09 15:26:37.879 | step 3 | route=IT_Ticket | empId=41671 | apiMs=97.20 | totalMs=97.20
2026-04-09 15:26:37.879 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:26:37.879
2026-04-09 15:26:37.899 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=19.81
2026-04-09 15:26:37.901 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-09 15:26:37.902 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-09 15:26:37.903 | step 3 | route=IT_Ticket | empId=41671 | apiMs=23.35 | totalMs=23.35
2026-04-09 15:26:47.284 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=15:26:47.284
2026-04-09 15:26:47.593 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=308.78
2026-04-09 15:26:47.597 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=312.95 | totalMs=312.95
2026-04-09 15:26:50.187 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=15:26:50.187
2026-04-09 15:26:50.199 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-04-09 15:26:50.203 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=15.72 | totalMs=15.72
2026-04-09 15:27:21.576 | step 1 | route=HW_Ticket_Report | empId=31088 | query called at=15:27:21.576
2026-04-09 15:27:21.597 | step 2 | route=HW_Ticket_Report | empId=31088 | query=hw_ticket_report_kpi_proc | queryMs=20.3
2026-04-09 15:27:21.597 | step 3 | route=HW_Ticket_Report | empId=31088 | apiMs=21.10 | totalMs=21.10
2026-04-09 15:27:22.355 | step 4 | route=pageRenderd | empId=31088 | Page=HW TICKET REPORT | page fully loaded at : 15:27:22.355
2026-04-09 15:27:25.392 | step 1 | route=IT_Ticket | empId=31088 | query called at=15:27:25.392
2026-04-09 15:27:25.402 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-04-09 15:27:25.404 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-09 15:27:25.405 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-09 15:27:25.406 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-09 15:27:25.408 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-09 15:27:25.410 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=1.29
2026-04-09 15:27:25.410 | step 3 | route=IT_Ticket | empId=31088 | apiMs=17.93 | totalMs=17.93
2026-04-09 15:27:25.410 | step 1 | route=IT_Ticket | empId=31088 | query called at=15:27:25.410
2026-04-09 15:27:25.412 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-09 15:27:25.414 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-09 15:27:25.415 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-09 15:27:25.415 | step 3 | route=IT_Ticket | empId=31088 | apiMs=4.83 | totalMs=4.83
2026-04-09 15:27:33.515 | step 1 | route=HW_TicketFun | empId= | query called at=15:27:33.515
2026-04-09 15:27:33.526 | step 2 | route=HW_TicketFun | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=10.45
2026-04-09 15:27:33.526 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.60 | totalMs=11.60
2026-04-09 15:27:43.478 | step 1 | route=HW_TicketPost | empId=31088 | query called at=15:27:43.478
2026-04-09 15:27:43.508 | step 2 | route=HW_TicketPost | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=29.32
2026-04-09 15:27:43.511 | step 3 | route=HW_TicketPost | empId=31088 | apiMs=33.33 | totalMs=33.33
2026-04-09 15:27:43.514 | step 1 | route=HW_TicketPost | empId=31088 | query called at=15:27:43.514
2026-04-09 15:27:43.519 | step 2 | route=HW_TicketPost | empId=31088 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-04-09 15:27:43.519 | step 3 | route=HW_TicketPost | empId=31088 | apiMs=5.14 | totalMs=5.14
2026-04-09 15:27:43.520 | step 1 | route=HW_TicketPost | empId=31088 | query called at=15:27:43.520
2026-04-09 15:27:43.522 | step 2 | route=HW_TicketPost | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-04-09 15:27:43.522 | step 3 | route=HW_TicketPost | empId=31088 | apiMs=2.38 | totalMs=2.38
2026-04-09 15:27:43.523 | step 1 | route=HW_TicketPost | empId=31088 | query called at=15:27:43.523
2026-04-09 15:27:43.593 | step 2 | route=HW_TicketPost | empId=31088 | query=hw_ticket_save_proc_kpi | queryMs=70.45 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SIVAKAMI P/GRA0273, 4, TONER, 1, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SIVAKAMI P/GRA0273,@type_iss=4,@issue_Describ=TONER,@severity=1,@compid=10,@date=09-Apr-2026,@Emplno=31088,@filepath=,@filepath2=,@mod_id=1)
2026-04-09 15:27:43.601 | step 5 | route=HW_TicketPost | empId=31088 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SIVAKAMI P/GRA0273, 4, TONER, 1, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SIVAKAMI P/GRA0273,@type_iss=4,@issue_Describ=TONER,@severity=1,@compid=10,@date=09-Apr-2026,@Emplno=31088,@filepath=,@filepath2=,@mod_id=1)
2026-04-09 15:27:43.826 | step 1 | route=IT_Ticket | empId=31088 | query called at=15:27:43.826
2026-04-09 15:27:43.837 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-09 15:27:43.838 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-09 15:27:43.840 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-09 15:27:43.841 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-09 15:27:43.843 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-09 15:27:43.845 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=1.55
2026-04-09 15:27:43.845 | step 3 | route=IT_Ticket | empId=31088 | apiMs=19.48 | totalMs=19.48
2026-04-09 15:27:43.846 | step 1 | route=IT_Ticket | empId=31088 | query called at=15:27:43.846
2026-04-09 15:27:43.847 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-09 15:27:43.849 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-09 15:27:43.850 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-09 15:27:43.851 | step 3 | route=IT_Ticket | empId=31088 | apiMs=4.70 | totalMs=4.70
2026-04-09 15:27:55.942 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:27:55.942
2026-04-09 15:27:55.953 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-04-09 15:27:55.956 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=14.55 | totalMs=14.55
2026-04-09 15:27:55.959 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:27:55.959
2026-04-09 15:27:55.990 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=27.26
2026-04-09 15:27:55.992 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=32.12 | totalMs=32.12
2026-04-09 15:27:55.992 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:27:55.992
2026-04-09 15:27:55.994 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-09 15:27:55.994 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.29 | totalMs=2.29
2026-04-09 15:27:56.220 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:27:56.220
2026-04-09 15:27:56.231 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-09 15:27:56.232 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-09 15:27:56.234 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-09 15:27:56.235 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-09 15:27:56.236 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-09 15:27:56.238 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-09 15:27:56.238 | step 3 | route=IT_Ticket | empId=41671 | apiMs=18.50 | totalMs=18.50
2026-04-09 15:27:56.239 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:27:56.239
2026-04-09 15:27:56.241 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-09 15:27:56.242 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-09 15:27:56.243 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-09 15:27:56.244 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.82 | totalMs=4.82
2026-04-09 15:28:11.297 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=15:28:11.297
2026-04-09 15:28:11.552 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=255.09
2026-04-09 15:28:11.556 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=259.10 | totalMs=259.10
2026-04-09 15:28:14.457 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=15:28:14.457
2026-04-09 15:28:14.474 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=16.93
2026-04-09 15:28:14.478 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=20.78 | totalMs=20.78
2026-04-09 15:29:55.460 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:29:55.460
2026-04-09 15:29:55.471 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-09 15:29:55.472 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=11.65 | totalMs=11.65
2026-04-09 15:29:55.473 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:29:55.473
2026-04-09 15:29:55.506 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=33.2
2026-04-09 15:29:55.509 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=36.52 | totalMs=36.52
2026-04-09 15:29:55.509 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:29:55.509
2026-04-09 15:29:55.512 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-04-09 15:29:55.512 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.79 | totalMs=2.79
2026-04-09 15:29:55.736 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:29:55.736
2026-04-09 15:29:55.747 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-09 15:29:55.749 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-09 15:29:55.750 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-09 15:29:55.751 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-09 15:29:55.753 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-09 15:29:55.755 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=1.42
2026-04-09 15:29:55.755 | step 3 | route=IT_Ticket | empId=41671 | apiMs=19.16 | totalMs=19.16
2026-04-09 15:29:55.756 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:29:55.756
2026-04-09 15:29:55.757 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-09 15:29:55.759 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-09 15:29:55.761 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-09 15:29:55.761 | step 3 | route=IT_Ticket | empId=41671 | apiMs=5.20 | totalMs=5.20
2026-04-09 15:30:38.855 | step 5 | route=dashboard | empId=gra0039 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 15:31:05.707 | step 5 | route=dashboard | empId=gra0039 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 15:31:51.861 | step 5 | route=dashboard | empId=GRA0039 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 15:32:03.694 | step 5 | route=dashboard | empId=GRA0039 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 15:39:16.657 | step 1 | route=IT_Ticket | empId=7134 | query called at=15:39:16.657
2026-04-09 15:39:16.709 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=50.7
2026-04-09 15:39:16.717 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=5.33
2026-04-09 15:39:16.726 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=5.4
2026-04-09 15:39:16.734 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=5.73
2026-04-09 15:39:16.769 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_it_Ticket_Details | queryMs=34.24
2026-04-09 15:39:16.780 | step 2 | route=IT_Ticket | empId=7134 | query=VMS_Comp_login_proc | queryMs=11
2026-04-09 15:39:16.780 | step 3 | route=IT_Ticket | empId=7134 | apiMs=123.05 | totalMs=123.05
2026-04-09 15:39:16.781 | step 1 | route=IT_Ticket | empId=7134 | query called at=15:39:16.781
2026-04-09 15:39:16.807 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=25.23
2026-04-09 15:39:16.816 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=8.55
2026-04-09 15:39:16.824 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-04-09 15:39:16.824 | step 3 | route=IT_Ticket | empId=7134 | apiMs=43.39 | totalMs=43.39
2026-04-09 15:39:40.521 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7134 | query called at=15:39:40.521
2026-04-09 15:39:40.617 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=95.31
2026-04-09 15:39:40.620 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7134 | apiMs=99.28 | totalMs=99.28
2026-04-09 15:39:41.386 | step 1 | route=IT_Ticket | empId=44961 | query called at=15:39:41.386
2026-04-09 15:39:41.396 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-09 15:39:41.401 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-09 15:39:41.405 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-09 15:39:41.409 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-09 15:39:41.410 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-09 15:39:41.412 | step 2 | route=IT_Ticket | empId=44961 | query=VMS_Comp_login_proc | queryMs=1.54
2026-04-09 15:39:41.412 | step 3 | route=IT_Ticket | empId=44961 | apiMs=26.70 | totalMs=26.70
2026-04-09 15:39:41.413 | step 1 | route=IT_Ticket | empId=44961 | query called at=15:39:41.413
2026-04-09 15:39:41.415 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-09 15:39:41.416 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-09 15:39:41.417 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-09 15:39:41.418 | step 3 | route=IT_Ticket | empId=44961 | apiMs=4.73 | totalMs=4.73
2026-04-09 15:39:49.756 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44961 | query called at=15:39:49.756
2026-04-09 15:39:50.258 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=501.72
2026-04-09 15:39:50.262 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44961 | apiMs=505.67 | totalMs=505.67
2026-04-09 15:39:52.771 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=7134 | query called at=15:39:52.771
2026-04-09 15:39:52.799 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=27.22
2026-04-09 15:39:52.799 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=7134 | apiMs=28.24 | totalMs=28.24
2026-04-09 15:39:54.006 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44961 | query called at=15:39:54.006
2026-04-09 15:39:54.035 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=27.87
2026-04-09 15:39:54.035 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44961 | apiMs=28.85 | totalMs=28.85
2026-04-09 15:40:51.733 | step 1 | route=IT_TicketPost | empId=44961 | query called at=15:40:51.733
2026-04-09 15:40:51.749 | step 2 | route=IT_TicketPost | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=14.77
2026-04-09 15:40:51.749 | step 3 | route=IT_TicketPost | empId=44961 | apiMs=15.97 | totalMs=15.97
2026-04-09 15:40:51.750 | step 1 | route=IT_TicketPost | empId=44961 | query called at=15:40:51.750
2026-04-09 15:40:51.827 | step 2 | route=IT_TicketPost | empId=44961 | query=IT_Ticket_Save_SPOC | queryMs=76.78
2026-04-09 15:40:51.864 | step 3 | route=IT_TicketPost | empId=44961 | apiMs=114.03 | totalMs=114.03
2026-04-09 15:40:51.864 | step 1 | route=IT_TicketPost | empId=44961 | query called at=15:40:51.864
2026-04-09 15:40:51.873 | step 2 | route=IT_TicketPost | empId=44961 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.63
2026-04-09 15:40:51.873 | step 3 | route=IT_TicketPost | empId=44961 | apiMs=8.78 | totalMs=8.78
2026-04-09 15:40:51.874 | step 1 | route=IT_TicketPost | empId=44961 | query called at=15:40:51.874
2026-04-09 15:40:51.881 | step 2 | route=IT_TicketPost | empId=44961 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.08
2026-04-09 15:40:51.882 | step 3 | route=IT_TicketPost | empId=44961 | apiMs=7.78 | totalMs=7.78
2026-04-09 15:40:52.113 | step 1 | route=IT_Ticket | empId=44961 | query called at=15:40:52.113
2026-04-09 15:40:52.129 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=15.64
2026-04-09 15:40:52.137 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=7.71
2026-04-09 15:40:52.146 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-04-09 15:40:52.174 | step 2 | route=IT_Ticket | empId=44961 | query=KPI_IT_Ticket_Details_New | queryMs=28.25
2026-04-09 15:40:52.183 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_it_Ticket_Details | queryMs=7.98
2026-04-09 15:40:52.191 | step 2 | route=IT_Ticket | empId=44961 | query=VMS_Comp_login_proc | queryMs=8.32
2026-04-09 15:40:52.192 | step 3 | route=IT_Ticket | empId=44961 | apiMs=79.22 | totalMs=79.22
2026-04-09 15:40:52.192 | step 1 | route=IT_Ticket | empId=44961 | query called at=15:40:52.192
2026-04-09 15:40:52.200 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=7.3
2026-04-09 15:40:52.208 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-04-09 15:40:52.217 | step 2 | route=IT_Ticket | empId=44961 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-09 15:40:52.217 | step 3 | route=IT_Ticket | empId=44961 | apiMs=25.04 | totalMs=25.04
2026-04-09 15:43:00.190 | step 1 | route=IT_Ticket | empId=7134 | query called at=15:43:00.190
2026-04-09 15:43:00.204 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=13.07
2026-04-09 15:43:00.206 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-09 15:43:00.207 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-09 15:43:00.208 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-09 15:43:00.209 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-09 15:43:00.213 | step 2 | route=IT_Ticket | empId=7134 | query=VMS_Comp_login_proc | queryMs=3.94
2026-04-09 15:43:00.214 | step 3 | route=IT_Ticket | empId=7134 | apiMs=23.33 | totalMs=23.33
2026-04-09 15:43:00.214 | step 1 | route=IT_Ticket | empId=7134 | query called at=15:43:00.214
2026-04-09 15:43:00.215 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-09 15:43:00.216 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-09 15:43:00.218 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-09 15:43:00.218 | step 3 | route=IT_Ticket | empId=7134 | apiMs=3.92 | totalMs=3.92
2026-04-09 15:43:28.762 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7134 | query called at=15:43:28.762
2026-04-09 15:43:28.816 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=53.39
2026-04-09 15:43:28.819 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7134 | apiMs=57.43 | totalMs=57.43
2026-04-09 15:43:30.350 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:43:30.350
2026-04-09 15:43:30.363 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-09 15:43:30.367 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-09 15:43:30.371 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-09 15:43:30.373 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-09 15:43:30.374 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-09 15:43:30.375 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.05
2026-04-09 15:43:30.376 | step 3 | route=IT_Ticket | empId=51415 | apiMs=26.07 | totalMs=26.07
2026-04-09 15:43:30.376 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:43:30.376
2026-04-09 15:43:30.377 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-09 15:43:30.379 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-09 15:43:30.380 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-09 15:43:30.380 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.80 | totalMs=3.80
2026-04-09 15:43:32.167 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=7134 | query called at=15:43:32.167
2026-04-09 15:43:32.179 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=11.7
2026-04-09 15:43:32.180 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=7134 | apiMs=12.79 | totalMs=12.79
2026-04-09 15:43:36.938 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=15:43:36.938
2026-04-09 15:43:36.992 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=53.75
2026-04-09 15:43:36.993 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=54.84 | totalMs=54.84
2026-04-09 15:43:39.905 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=15:43:39.905
2026-04-09 15:43:39.922 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.6
2026-04-09 15:43:39.925 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.70 | totalMs=20.70
2026-04-09 15:43:48.199 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:43:48.199
2026-04-09 15:43:48.210 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-09 15:43:48.213 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.01 | totalMs=14.01
2026-04-09 15:43:48.216 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:43:48.216
2026-04-09 15:43:48.253 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=34.01
2026-04-09 15:43:48.255 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=39.07 | totalMs=39.07
2026-04-09 15:43:48.255 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:43:48.255
2026-04-09 15:43:48.258 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-09 15:43:48.258 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.57 | totalMs=2.57
2026-04-09 15:43:48.258 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:43:48.258
2026-04-09 15:43:48.260 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-09 15:43:48.260 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.72 | totalMs=1.72
2026-04-09 15:43:49.705 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:43:49.705
2026-04-09 15:43:49.714 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-04-09 15:43:49.716 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-09 15:43:49.717 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-09 15:43:49.718 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-09 15:43:49.719 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-09 15:43:49.721 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.23
2026-04-09 15:43:49.721 | step 3 | route=IT_Ticket | empId=51415 | apiMs=16.73 | totalMs=16.73
2026-04-09 15:43:49.722 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:43:49.722
2026-04-09 15:43:49.723 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-09 15:43:49.724 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-09 15:43:49.726 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-09 15:43:49.726 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.18 | totalMs=4.18
2026-04-09 15:44:11.138 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:44:11.138
2026-04-09 15:44:11.180 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=41.79
2026-04-09 15:44:11.184 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=45.62 | totalMs=45.62
2026-04-09 15:44:11.837 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:44:11.837
2026-04-09 15:44:16.709 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:44:16.709
2026-04-09 15:44:16.747 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=37.63
2026-04-09 15:44:16.753 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=44.73 | totalMs=44.73
2026-04-09 15:44:16.756 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:44:16.756
2026-04-09 15:44:16.761 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-09 15:44:16.762 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-09 15:44:16.764 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-09 15:44:16.764 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.83 | totalMs=7.83
2026-04-09 15:44:18.948 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:44:18.948
2026-04-09 15:44:18.977 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.87
2026-04-09 15:44:18.978 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=29.88 | totalMs=29.88
2026-04-09 15:44:19.573 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:44:19.573
2026-04-09 15:44:51.066 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:44:51.066
2026-04-09 15:44:51.077 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-09 15:44:51.081 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-09 15:44:51.085 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-09 15:44:51.089 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-09 15:44:51.090 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-09 15:44:51.092 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.09
2026-04-09 15:44:51.092 | step 3 | route=IT_Ticket | empId=51120 | apiMs=25.91 | totalMs=25.91
2026-04-09 15:44:51.093 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:44:51.093
2026-04-09 15:44:51.094 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-09 15:44:51.095 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-09 15:44:51.096 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-09 15:44:51.097 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.10 | totalMs=4.10
2026-04-09 15:45:56.401 | step 1 | route=IT_TicketPost | empId=7134 | query called at=15:45:56.401
2026-04-09 15:45:56.411 | step 2 | route=IT_TicketPost | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-04-09 15:45:56.414 | step 3 | route=IT_TicketPost | empId=7134 | apiMs=13.48 | totalMs=13.48
2026-04-09 15:45:56.417 | step 1 | route=IT_TicketPost | empId=7134 | query called at=15:45:56.417
2026-04-09 15:45:56.437 | step 2 | route=IT_TicketPost | empId=7134 | query=IT_Ticket_Save_SPOC | queryMs=17.6
2026-04-09 15:45:56.439 | step 3 | route=IT_TicketPost | empId=7134 | apiMs=22.07 | totalMs=22.07
2026-04-09 15:45:56.440 | step 1 | route=IT_TicketPost | empId=7134 | query called at=15:45:56.440
2026-04-09 15:45:56.441 | step 2 | route=IT_TicketPost | empId=7134 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-09 15:45:56.442 | step 3 | route=IT_TicketPost | empId=7134 | apiMs=2.19 | totalMs=2.19
2026-04-09 15:45:56.442 | step 1 | route=IT_TicketPost | empId=7134 | query called at=15:45:56.442
2026-04-09 15:45:56.444 | step 2 | route=IT_TicketPost | empId=7134 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-09 15:45:56.444 | step 3 | route=IT_TicketPost | empId=7134 | apiMs=1.70 | totalMs=1.70
2026-04-09 15:45:56.814 | step 1 | route=IT_Ticket | empId=7134 | query called at=15:45:56.814
2026-04-09 15:45:56.825 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-09 15:45:56.827 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-09 15:45:56.828 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-09 15:45:56.830 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-09 15:45:56.832 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-09 15:45:56.834 | step 2 | route=IT_Ticket | empId=7134 | query=VMS_Comp_login_proc | queryMs=1.71
2026-04-09 15:45:56.834 | step 3 | route=IT_Ticket | empId=7134 | apiMs=19.68 | totalMs=19.68
2026-04-09 15:45:56.835 | step 1 | route=IT_Ticket | empId=7134 | query called at=15:45:56.835
2026-04-09 15:45:56.836 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-09 15:45:56.838 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-09 15:45:56.839 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-09 15:45:56.839 | step 3 | route=IT_Ticket | empId=7134 | apiMs=4.87 | totalMs=4.87
2026-04-09 15:45:58.392 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=15:45:58.392
2026-04-09 15:45:58.821 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=428.78
2026-04-09 15:45:58.822 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=430.01 | totalMs=430.01
2026-04-09 15:46:00.660 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=15:46:00.660
2026-04-09 15:46:00.690 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=28.87
2026-04-09 15:46:00.690 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=30.12 | totalMs=30.12
2026-04-09 15:46:12.400 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=15:46:12.400
2026-04-09 15:46:12.428 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=27.69
2026-04-09 15:46:12.429 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=28.70 | totalMs=28.70
2026-04-09 15:46:13.064 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:13.064
2026-04-09 15:46:22.996 | step 1 | route=IT_Ticket | empId=38205 | query called at=15:46:22.996
2026-04-09 15:46:23.007 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-09 15:46:23.011 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-09 15:46:23.015 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-09 15:46:23.019 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-09 15:46:23.021 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-09 15:46:23.022 | step 2 | route=IT_Ticket | empId=38205 | query=VMS_Comp_login_proc | queryMs=1.21
2026-04-09 15:46:23.023 | step 3 | route=IT_Ticket | empId=38205 | apiMs=26.13 | totalMs=26.13
2026-04-09 15:46:23.023 | step 1 | route=IT_Ticket | empId=38205 | query called at=15:46:23.023
2026-04-09 15:46:23.025 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-09 15:46:23.026 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-09 15:46:23.027 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-09 15:46:23.027 | step 3 | route=IT_Ticket | empId=38205 | apiMs=4.12 | totalMs=4.12
2026-04-09 15:46:25.476 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:25.476
2026-04-09 15:46:30.107 | step 1 | route=HW_Ticket_Report | empId=38205 | query called at=15:46:30.107
2026-04-09 15:46:30.135 | step 2 | route=HW_Ticket_Report | empId=38205 | query=hw_ticket_report_kpi_proc | queryMs=27.6
2026-04-09 15:46:30.138 | step 3 | route=HW_Ticket_Report | empId=38205 | apiMs=31.72 | totalMs=31.72
2026-04-09 15:46:31.347 | step 4 | route=pageRenderd | empId=38205 | Page=HW TICKET REPORT | page fully loaded at : 15:46:31.347
2026-04-09 15:46:43.976 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=15:46:43.976
2026-04-09 15:46:44.040 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=62.82
2026-04-09 15:46:44.044 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=67.28 | totalMs=67.28
2026-04-09 15:46:44.647 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:44.647
2026-04-09 15:46:51.657 | step 1 | route=DesignTicketReport | empId=38205 | query called at=15:46:51.657
2026-04-09 15:46:51.763 | step 2 | route=DesignTicketReport | empId=38205 | query=DesignTicket_Report_proc | queryMs=104.89
2026-04-09 15:46:51.766 | step 3 | route=DesignTicketReport | empId=38205 | apiMs=109.06 | totalMs=109.06
2026-04-09 15:46:52.330 | step 4 | route=pageRenderd | empId=38205 | Page=DESIGNER TICKET REPORT | page fully loaded at : 15:46:52.330
2026-04-09 15:46:54.972 | step 1 | route=HW_Ticket_Report | empId=38205 | query called at=15:46:54.972
2026-04-09 15:46:54.993 | step 2 | route=HW_Ticket_Report | empId=38205 | query=hw_ticket_report_kpi_proc | queryMs=20.57
2026-04-09 15:46:54.997 | step 3 | route=HW_Ticket_Report | empId=38205 | apiMs=24.49 | totalMs=24.49
2026-04-09 15:46:55.666 | step 4 | route=pageRenderd | empId=38205 | Page=HW TICKET REPORT | page fully loaded at : 15:46:55.666
2026-04-09 15:47:08.066 | step 1 | route=IT_Ticket_Report | empId=38205 | query called at=15:47:08.066
2026-04-09 15:47:09.507 | step 2 | route=IT_Ticket_Report | empId=38205 | query=kpi_it_ticket_report_page_proc | queryMs=1439.96
2026-04-09 15:47:09.507 | step 3 | route=IT_Ticket_Report | empId=38205 | apiMs=1,441.09 | totalMs=1,441.09
2026-04-09 15:47:09.653 | step 1 | route=IT_Ticket_Report | empId=38205 | query called at=15:47:09.653
2026-04-09 15:47:09.729 | step 2 | route=IT_Ticket_Report | empId=38205 | query=kpi_it_ticket_report_page_proc | queryMs=72.45
2026-04-09 15:47:09.732 | step 3 | route=IT_Ticket_Report | empId=38205 | apiMs=79.06 | totalMs=79.06
2026-04-09 15:47:10.221 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:47:10.221
2026-04-09 15:47:25.094 | step 1 | route=IT_TicketPost | empId=51120 | query called at=15:47:25.094
2026-04-09 15:47:25.105 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-04-09 15:47:25.109 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.58 | totalMs=14.58
2026-04-09 15:47:25.112 | step 1 | route=IT_TicketPost | empId=51120 | query called at=15:47:25.112
2026-04-09 15:47:25.126 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=11.29
2026-04-09 15:47:25.131 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=19.00 | totalMs=19.00
2026-04-09 15:47:25.131 | step 1 | route=IT_TicketPost | empId=51120 | query called at=15:47:25.131
2026-04-09 15:47:25.133 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-09 15:47:25.133 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.37 | totalMs=2.37
2026-04-09 15:47:25.134 | step 1 | route=IT_TicketPost | empId=51120 | query called at=15:47:25.134
2026-04-09 15:47:25.135 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-09 15:47:25.136 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.69 | totalMs=1.69
2026-04-09 15:47:26.864 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:47:26.864
2026-04-09 15:47:26.874 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-09 15:47:26.876 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-09 15:47:26.877 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-09 15:47:26.878 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-09 15:47:26.879 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-09 15:47:26.881 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=0.98
2026-04-09 15:47:26.881 | step 3 | route=IT_Ticket | empId=51120 | apiMs=17.11 | totalMs=17.11
2026-04-09 15:47:26.882 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:47:26.882
2026-04-09 15:47:26.883 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-09 15:47:26.884 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-09 15:47:26.885 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-09 15:47:26.886 | step 3 | route=IT_Ticket | empId=51120 | apiMs=3.97 | totalMs=3.97
2026-04-09 15:47:30.922 | step 1 | route=IT_Ticket | empId=38205 | query called at=15:47:30.922
2026-04-09 15:47:30.932 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-04-09 15:47:30.934 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-09 15:47:30.935 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-09 15:47:30.936 | step 2 | route=IT_Ticket | empId=38205 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-09 15:47:30.938 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-09 15:47:30.939 | step 2 | route=IT_Ticket | empId=38205 | query=VMS_Comp_login_proc | queryMs=1.09
2026-04-09 15:47:30.939 | step 3 | route=IT_Ticket | empId=38205 | apiMs=16.88 | totalMs=16.88
2026-04-09 15:47:30.940 | step 1 | route=IT_Ticket | empId=38205 | query called at=15:47:30.940
2026-04-09 15:47:30.942 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-09 15:47:30.943 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-09 15:47:30.944 | step 2 | route=IT_Ticket | empId=38205 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-09 15:47:30.944 | step 3 | route=IT_Ticket | empId=38205 | apiMs=4.38 | totalMs=4.38
2026-04-09 15:47:58.380 | step 1 | route=HW_Ticket_Report | empId=38205 | query called at=15:47:58.380
2026-04-09 15:47:58.419 | step 2 | route=HW_Ticket_Report | empId=38205 | query=hw_ticket_report_kpi_proc | queryMs=38.51
2026-04-09 15:47:58.420 | step 3 | route=HW_Ticket_Report | empId=38205 | apiMs=39.58 | totalMs=39.58
2026-04-09 15:47:59.063 | step 4 | route=pageRenderd | empId=38205 | Page=HW TICKET REPORT | page fully loaded at : 15:47:59.063
2026-04-09 15:52:42.781 | step 1 | route=IT_Ticket | empId=60917 | query called at=15:52:42.781
2026-04-09 15:52:42.791 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-09 15:52:42.793 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-09 15:52:42.794 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-09 15:52:42.795 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-09 15:52:42.797 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-09 15:52:42.799 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=1.37
2026-04-09 15:52:42.799 | step 3 | route=IT_Ticket | empId=60917 | apiMs=18.05 | totalMs=18.05
2026-04-09 15:52:42.799 | step 1 | route=IT_Ticket | empId=60917 | query called at=15:52:42.799
2026-04-09 15:52:42.801 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-09 15:52:42.802 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-09 15:52:42.803 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-09 15:52:42.804 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.13 | totalMs=4.13
2026-04-09 15:53:04.791 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=15:53:04.791
2026-04-09 15:53:05.015 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=223.18
2026-04-09 15:53:05.019 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=227.27 | totalMs=227.27
2026-04-09 15:53:10.382 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=15:53:10.382
2026-04-09 15:53:10.807 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=424.59
2026-04-09 15:53:10.811 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=428.53 | totalMs=428.53
2026-04-09 15:53:23.909 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=15:53:23.909
2026-04-09 15:53:23.921 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.79
2026-04-09 15:53:23.926 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=16.27 | totalMs=16.27
2026-04-09 15:53:54.858 | step 5 | route=dashboard | empId=GRA0039 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 15:55:49.464 | step 1 | route=IT_TicketPost | empId=60917 | query called at=15:55:49.464
2026-04-09 15:55:49.490 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=25.21
2026-04-09 15:55:49.494 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=29.26 | totalMs=29.26
2026-04-09 15:55:49.497 | step 1 | route=IT_TicketPost | empId=60917 | query called at=15:55:49.497
2026-04-09 15:55:49.531 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=30.88
2026-04-09 15:55:49.537 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=40.35 | totalMs=40.35
2026-04-09 15:55:49.538 | step 1 | route=IT_TicketPost | empId=60917 | query called at=15:55:49.538
2026-04-09 15:55:49.562 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.11
2026-04-09 15:55:49.563 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=25.00 | totalMs=25.00
2026-04-09 15:55:49.563 | step 1 | route=IT_TicketPost | empId=60917 | query called at=15:55:49.563
2026-04-09 15:55:49.565 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-09 15:55:49.565 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.95 | totalMs=1.95
2026-04-09 15:55:51.437 | step 1 | route=IT_Ticket | empId=60917 | query called at=15:55:51.437
2026-04-09 15:55:51.447 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-09 15:55:51.449 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-09 15:55:51.451 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-09 15:55:51.455 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=4.06
2026-04-09 15:55:51.457 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-09 15:55:51.458 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=1.31
2026-04-09 15:55:51.459 | step 3 | route=IT_Ticket | empId=60917 | apiMs=21.33 | totalMs=21.33
2026-04-09 15:55:51.459 | step 1 | route=IT_Ticket | empId=60917 | query called at=15:55:51.459
2026-04-09 15:55:51.461 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-09 15:55:51.462 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-09 15:55:51.465 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=2.5
2026-04-09 15:55:51.465 | step 3 | route=IT_Ticket | empId=60917 | apiMs=6.24 | totalMs=6.24
2026-04-09 15:57:36.235 | step 5 | route=dashboard | empId=GRA0039 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 16:00:01.588 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:00:01.588
2026-04-09 16:00:01.630 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=42.07
2026-04-09 16:00:01.632 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-09 16:00:01.634 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-09 16:00:01.635 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-09 16:00:01.659 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=23.93
2026-04-09 16:00:01.665 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=5.62
2026-04-09 16:00:01.666 | step 3 | route=IT_Ticket | empId=63984 | apiMs=78.02 | totalMs=78.02
2026-04-09 16:00:01.666 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:00:01.666
2026-04-09 16:00:01.685 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=18.59
2026-04-09 16:00:01.687 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-09 16:00:01.688 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-09 16:00:01.688 | step 3 | route=IT_Ticket | empId=63984 | apiMs=22.15 | totalMs=22.15
2026-04-09 16:00:09.675 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=16:00:09.675
2026-04-09 16:00:09.814 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=138.28
2026-04-09 16:00:09.814 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=139.30 | totalMs=139.30
2026-04-09 16:00:11.824 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=16:00:11.824
2026-04-09 16:00:11.858 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=33.32
2026-04-09 16:00:11.862 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=37.10 | totalMs=37.10
2026-04-09 16:02:01.053 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:02:01.053
2026-04-09 16:02:01.066 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=12.72
2026-04-09 16:02:01.070 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=17.49 | totalMs=17.49
2026-04-09 16:02:01.074 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:02:01.074
2026-04-09 16:02:01.103 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=25.41
2026-04-09 16:02:01.105 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=31.57 | totalMs=31.57
2026-04-09 16:02:01.106 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:02:01.106
2026-04-09 16:02:01.108 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.03
2026-04-09 16:02:01.109 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=3.02 | totalMs=3.02
2026-04-09 16:02:01.363 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:02:01.363
2026-04-09 16:02:01.376 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=12.06
2026-04-09 16:02:01.378 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=2.09
2026-04-09 16:02:01.381 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.89
2026-04-09 16:02:01.383 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.97
2026-04-09 16:02:01.386 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=2.4
2026-04-09 16:02:01.394 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=6.98
2026-04-09 16:02:01.394 | step 3 | route=IT_Ticket | empId=63984 | apiMs=30.99 | totalMs=30.99
2026-04-09 16:02:01.395 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:02:01.395
2026-04-09 16:02:01.397 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.86
2026-04-09 16:02:01.399 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-04-09 16:02:01.401 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.79
2026-04-09 16:02:01.402 | step 3 | route=IT_Ticket | empId=63984 | apiMs=7.09 | totalMs=7.09
2026-04-09 16:15:48.035 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=16:15:48.035
2026-04-09 16:15:48.151 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=115.68
2026-04-09 16:15:48.155 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=119.78 | totalMs=119.78
2026-04-09 16:15:48.517 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:15:48.517
2026-04-09 16:16:35.782 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=16:16:35.782
2026-04-09 16:16:35.819 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=35.91
2026-04-09 16:16:35.826 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=1.36
2026-04-09 16:16:35.830 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=47.68 | totalMs=47.68
2026-04-09 16:16:35.833 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=16:16:35.833
2026-04-09 16:16:35.848 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.75
2026-04-09 16:16:35.850 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-09 16:16:35.851 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-09 16:16:35.851 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=18.04 | totalMs=18.04
2026-04-09 16:16:35.852 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=16:16:35.852
2026-04-09 16:16:35.853 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-09 16:16:35.854 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-09 16:16:35.855 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-09 16:16:35.855 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=3.68 | totalMs=3.68
2026-04-09 16:16:36.089 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=16:16:36.089
2026-04-09 16:16:36.112 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=22.31
2026-04-09 16:16:36.112 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=23.23 | totalMs=23.23
2026-04-09 16:16:36.431 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:16:36.431
2026-04-09 16:22:10.694 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=16:22:10.694
2026-04-09 16:22:10.747 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=51.86
2026-04-09 16:22:10.750 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=55.88 | totalMs=55.88
2026-04-09 16:22:11.108 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:22:11.108
2026-04-09 16:51:32.084 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:51:32.084
2026-04-09 16:51:32.110 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=26.11
2026-04-09 16:51:32.112 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-09 16:51:32.113 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-04-09 16:51:32.114 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-09 16:51:32.145 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=31.02
2026-04-09 16:51:32.157 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=11.35
2026-04-09 16:51:32.157 | step 3 | route=IT_Ticket | empId=46290 | apiMs=73.66 | totalMs=73.66
2026-04-09 16:51:32.158 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:51:32.158
2026-04-09 16:51:32.185 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=26.93
2026-04-09 16:51:32.194 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-04-09 16:51:32.198 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=4.01
2026-04-09 16:51:32.199 | step 3 | route=IT_Ticket | empId=46290 | apiMs=40.66 | totalMs=40.66
2026-04-09 16:51:40.463 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=16:51:40.463
2026-04-09 16:51:40.676 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=211.74
2026-04-09 16:51:40.676 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=213.02 | totalMs=213.02
2026-04-09 16:51:41.956 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=16:51:41.956
2026-04-09 16:51:41.970 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=12.53
2026-04-09 16:51:41.973 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=16.77 | totalMs=16.77
2026-04-09 16:52:15.426 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:52:15.426
2026-04-09 16:52:15.437 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-09 16:52:15.441 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=15.82 | totalMs=15.82
2026-04-09 16:52:15.444 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:52:15.444
2026-04-09 16:52:15.500 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=52.93
2026-04-09 16:52:15.505 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=60.70 | totalMs=60.70
2026-04-09 16:52:15.505 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:52:15.505
2026-04-09 16:52:15.530 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24
2026-04-09 16:52:15.530 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=24.82 | totalMs=24.82
2026-04-09 16:52:15.531 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:52:15.531
2026-04-09 16:52:15.532 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-09 16:52:15.533 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=1.72 | totalMs=1.72
2026-04-09 16:52:16.786 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:52:16.786
2026-04-09 16:52:16.796 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-09 16:52:16.798 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-09 16:52:16.799 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-09 16:52:16.800 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-09 16:52:16.802 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-09 16:52:16.806 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=3.77
2026-04-09 16:52:16.806 | step 3 | route=IT_Ticket | empId=46290 | apiMs=20.76 | totalMs=20.76
2026-04-09 16:52:16.807 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:52:16.807
2026-04-09 16:52:16.808 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-09 16:52:16.809 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-09 16:52:16.811 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-09 16:52:16.811 | step 3 | route=IT_Ticket | empId=46290 | apiMs=3.93 | totalMs=3.93
2026-04-09 17:06:54.689 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:06:54.689
2026-04-09 17:06:54.768 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=77.97
2026-04-09 17:06:54.777 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=8.28
2026-04-09 17:06:54.785 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-04-09 17:06:54.793 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-04-09 17:06:54.851 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=56.73
2026-04-09 17:06:54.863 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=11.55
2026-04-09 17:06:54.863 | step 3 | route=IT_Ticket | empId=53606 | apiMs=173.72 | totalMs=173.72
2026-04-09 17:06:54.863 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:06:54.863
2026-04-09 17:06:54.892 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=27.93
2026-04-09 17:06:54.901 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-04-09 17:06:54.909 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-04-09 17:06:54.910 | step 3 | route=IT_Ticket | empId=53606 | apiMs=46.34 | totalMs=46.34
2026-04-09 17:07:18.163 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=17:07:18.163
2026-04-09 17:07:18.336 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=171.71
2026-04-09 17:07:18.339 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=175.98 | totalMs=175.98
2026-04-09 17:07:19.623 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=17:07:19.623
2026-04-09 17:07:19.854 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=227.43
2026-04-09 17:07:19.857 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=234.08 | totalMs=234.08
2026-04-09 17:08:08.555 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:08:08.555
2026-04-09 17:08:08.566 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-04-09 17:08:08.569 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=14.45 | totalMs=14.45
2026-04-09 17:08:08.572 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:08:08.572
2026-04-09 17:08:08.598 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=23.11
2026-04-09 17:08:08.600 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=27.88 | totalMs=27.88
2026-04-09 17:08:08.601 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:08:08.601
2026-04-09 17:08:08.625 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.21
2026-04-09 17:08:08.626 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=25.09 | totalMs=25.09
2026-04-09 17:08:10.699 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:08:10.699
2026-04-09 17:08:10.718 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=18.8
2026-04-09 17:08:10.726 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=4.6
2026-04-09 17:08:10.730 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-09 17:08:10.731 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-09 17:08:10.732 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-09 17:08:10.736 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=3.85
2026-04-09 17:08:10.737 | step 3 | route=IT_Ticket | empId=53606 | apiMs=37.87 | totalMs=37.87
2026-04-09 17:08:10.737 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:08:10.737
2026-04-09 17:08:10.738 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-09 17:08:10.739 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-09 17:08:10.740 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-04-09 17:08:10.741 | step 3 | route=IT_Ticket | empId=53606 | apiMs=3.54 | totalMs=3.54
2026-04-09 17:08:53.180 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=17:08:53.180
2026-04-09 17:08:53.356 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=175.64
2026-04-09 17:08:53.359 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=179.56 | totalMs=179.56
2026-04-09 17:09:02.073 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=17:09:02.073
2026-04-09 17:09:02.084 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-09 17:09:02.084 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=10.78 | totalMs=10.78
2026-04-09 17:09:49.144 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:09:49.144
2026-04-09 17:09:49.158 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=13.19
2026-04-09 17:09:49.161 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=17.36 | totalMs=17.36
2026-04-09 17:09:49.164 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:09:49.164
2026-04-09 17:09:49.185 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=17.74
2026-04-09 17:09:49.186 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=22.18 | totalMs=22.18
2026-04-09 17:09:49.187 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:09:49.187
2026-04-09 17:09:49.211 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.68
2026-04-09 17:09:49.211 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=24.65 | totalMs=24.65
2026-04-09 17:09:52.309 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:09:52.309
2026-04-09 17:09:52.320 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-04-09 17:09:52.322 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-09 17:09:52.323 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-09 17:09:52.325 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-09 17:09:52.326 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-09 17:09:52.333 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=5.76
2026-04-09 17:09:52.333 | step 3 | route=IT_Ticket | empId=53606 | apiMs=23.85 | totalMs=23.85
2026-04-09 17:09:52.334 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:09:52.334
2026-04-09 17:09:52.335 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-09 17:09:52.336 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-09 17:09:52.338 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-09 17:09:52.338 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.34 | totalMs=4.34
2026-04-09 17:29:19.557 | step 5 | route=dashboard | empId=GNA0087 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-09 17:32:23.681 | step 1 | route=IT_Ticket_Report | empId=60438 | query called at=17:32:23.681
2026-04-09 17:32:24.000 | step 2 | route=IT_Ticket_Report | empId=60438 | query=kpi_it_ticket_report_page_proc | queryMs=318.65
2026-04-09 17:32:24.000 | step 3 | route=IT_Ticket_Report | empId=60438 | apiMs=319.77 | totalMs=319.77
2026-04-09 17:32:24.443 | step 4 | route=pageRenderd | empId=60438 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:32:24.443
2026-04-09 17:34:24.626 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:34:24.626
2026-04-09 17:34:24.675 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=48.04
2026-04-09 17:34:24.683 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.82
2026-04-09 17:34:24.688 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=3.89
2026-04-09 17:34:24.689 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-09 17:34:24.708 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=19.24
2026-04-09 17:34:24.720 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=10.99
2026-04-09 17:34:24.720 | step 3 | route=IT_Ticket | empId=60438 | apiMs=93.64 | totalMs=93.64
2026-04-09 17:34:24.721 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:34:24.721
2026-04-09 17:34:24.747 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=25.68
2026-04-09 17:34:24.755 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-04-09 17:34:24.763 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-09 17:34:24.764 | step 3 | route=IT_Ticket | empId=60438 | apiMs=43.16 | totalMs=43.16
2026-04-09 17:34:58.291 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=17:34:58.291
2026-04-09 17:34:58.346 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.01
2026-04-09 17:34:58.350 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=59.11 | totalMs=59.11
2026-04-09 17:35:01.381 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=17:35:01.381
2026-04-09 17:35:01.391 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-09 17:35:01.395 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=14.09 | totalMs=14.09
2026-04-09 17:35:04.812 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:35:04.812
2026-04-09 17:35:04.823 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-09 17:35:04.825 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-09 17:35:04.826 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-09 17:35:04.828 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-09 17:35:04.829 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-09 17:35:04.835 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=5.75
2026-04-09 17:35:04.836 | step 3 | route=IT_Ticket | empId=62399 | apiMs=23.20 | totalMs=23.20
2026-04-09 17:35:04.836 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:35:04.836
2026-04-09 17:35:04.838 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-09 17:35:04.839 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-09 17:35:04.841 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-09 17:35:04.841 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.94 | totalMs=4.94
2026-04-09 17:35:14.506 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=17:35:14.506
2026-04-09 17:35:14.815 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=308.37
2026-04-09 17:35:14.818 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=312.23 | totalMs=312.23
2026-04-09 17:35:17.397 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=17:35:17.397
2026-04-09 17:35:17.411 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=13.42
2026-04-09 17:35:17.415 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=17.61 | totalMs=17.61
2026-04-09 17:35:36.218 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:35:36.218
2026-04-09 17:35:36.235 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=16.43
2026-04-09 17:35:36.240 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=21.52 | totalMs=21.52
2026-04-09 17:35:36.245 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:35:36.245
2026-04-09 17:35:36.296 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=47.96
2026-04-09 17:35:36.308 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=63.56 | totalMs=63.56
2026-04-09 17:35:36.308 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:35:36.308
2026-04-09 17:35:36.317 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.08
2026-04-09 17:35:36.317 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=8.89 | totalMs=8.89
2026-04-09 17:35:36.318 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:35:36.318
2026-04-09 17:35:36.325 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.84
2026-04-09 17:35:36.326 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=7.55 | totalMs=7.55
2026-04-09 17:35:36.545 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:35:36.545
2026-04-09 17:35:36.555 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-04-09 17:35:36.556 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-09 17:35:36.557 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-09 17:35:36.559 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-09 17:35:36.560 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-09 17:35:36.562 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=1.56
2026-04-09 17:35:36.562 | step 3 | route=IT_Ticket | empId=62399 | apiMs=16.84 | totalMs=16.84
2026-04-09 17:35:36.562 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:35:36.562
2026-04-09 17:35:36.570 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=7.62
2026-04-09 17:35:36.579 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-09 17:35:36.587 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-09 17:35:36.588 | step 3 | route=IT_Ticket | empId=62399 | apiMs=25.09 | totalMs=25.09
2026-04-09 17:35:44.566 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=17:35:44.566
2026-04-09 17:35:44.878 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=311.72
2026-04-09 17:35:44.882 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=315.89 | totalMs=315.89
2026-04-09 17:35:47.548 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=17:35:47.548
2026-04-09 17:35:47.560 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-04-09 17:35:47.564 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=15.36 | totalMs=15.36
2026-04-09 17:36:05.115 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:36:05.115
2026-04-09 17:36:05.127 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-04-09 17:36:05.129 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=14.65 | totalMs=14.65
2026-04-09 17:36:05.132 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:36:05.132
2026-04-09 17:36:05.173 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=37.73
2026-04-09 17:36:05.176 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=43.43 | totalMs=43.43
2026-04-09 17:36:05.176 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:36:05.176
2026-04-09 17:36:05.178 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-09 17:36:05.179 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.75 | totalMs=2.75
2026-04-09 17:36:05.179 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:36:05.179
2026-04-09 17:36:05.181 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-09 17:36:05.182 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.44 | totalMs=2.44
2026-04-09 17:36:05.403 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:36:05.403
2026-04-09 17:36:05.413 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-09 17:36:05.414 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-09 17:36:05.416 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-09 17:36:05.417 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-09 17:36:05.419 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-09 17:36:05.420 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-09 17:36:05.421 | step 3 | route=IT_Ticket | empId=62399 | apiMs=18.19 | totalMs=18.19
2026-04-09 17:36:05.421 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:36:05.421
2026-04-09 17:36:05.423 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-09 17:36:05.424 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-09 17:36:05.426 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-09 17:36:05.426 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.60 | totalMs=4.60
2026-04-09 17:36:22.673 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:36:22.673
2026-04-09 17:36:22.760 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=87.41
2026-04-09 17:36:22.761 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=88.17 | totalMs=88.17
2026-04-09 17:36:23.226 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:36:23.226
2026-04-09 17:36:28.712 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:36:28.712
2026-04-09 17:36:28.742 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=29.95
2026-04-09 17:36:28.746 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=1.43
2026-04-09 17:36:28.748 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=36.04 | totalMs=36.04
2026-04-09 17:36:28.748 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:36:28.748
2026-04-09 17:36:28.750 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-09 17:36:28.751 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-09 17:36:28.753 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-09 17:36:28.753 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.64 | totalMs=4.64
2026-04-09 17:36:28.754 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:36:28.754
2026-04-09 17:36:28.755 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-09 17:36:28.756 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-09 17:36:28.757 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-09 17:36:28.758 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.28 | totalMs=4.28
2026-04-09 17:36:29.194 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:36:29.194
2026-04-09 17:36:29.218 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=23.87
2026-04-09 17:36:29.219 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=24.80 | totalMs=24.80
2026-04-09 17:36:29.613 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:36:29.613
2026-04-09 17:38:30.635 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:38:30.635
2026-04-09 17:38:30.646 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-09 17:38:30.649 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.43 | totalMs=14.43
2026-04-09 17:38:30.652 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:38:30.652
2026-04-09 17:38:30.673 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=17.64
2026-04-09 17:38:30.675 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=22.55 | totalMs=22.55
2026-04-09 17:38:30.675 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:38:30.675
2026-04-09 17:38:30.677 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-09 17:38:30.677 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.05 | totalMs=2.05
2026-04-09 17:38:30.678 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:38:30.678
2026-04-09 17:38:30.679 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-09 17:38:30.679 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.57 | totalMs=1.57
2026-04-09 17:38:30.969 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:38:30.969
2026-04-09 17:38:30.981 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-04-09 17:38:30.983 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-09 17:38:30.984 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-09 17:38:30.986 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-09 17:38:30.987 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-09 17:38:30.989 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.49
2026-04-09 17:38:30.990 | step 3 | route=IT_Ticket | empId=60438 | apiMs=20.25 | totalMs=20.25
2026-04-09 17:38:30.990 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:38:30.990
2026-04-09 17:38:30.992 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-09 17:38:30.993 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-09 17:38:30.995 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-09 17:38:30.995 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.89 | totalMs=4.89
2026-04-09 17:47:14.211 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:47:14.211
2026-04-09 17:47:14.222 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-09 17:47:14.226 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-09 17:47:14.230 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-09 17:47:14.234 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-09 17:47:14.236 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-09 17:47:14.242 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=5.92
2026-04-09 17:47:14.243 | step 3 | route=IT_Ticket | empId=21248 | apiMs=31.05 | totalMs=31.05
2026-04-09 17:47:14.243 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:47:14.243
2026-04-09 17:47:14.245 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-09 17:47:14.246 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-09 17:47:14.247 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-09 17:47:14.248 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.71 | totalMs=4.71
2026-04-09 17:47:33.865 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=17:47:33.865
2026-04-09 17:47:34.462 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=595.7
2026-04-09 17:47:34.462 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=596.80 | totalMs=596.80
2026-04-09 17:47:39.808 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=17:47:39.808
2026-04-09 17:47:39.822 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=12.79
2026-04-09 17:47:39.822 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=13.94 | totalMs=13.94
2026-04-09 17:48:37.146 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:48:37.146
2026-04-09 17:48:37.157 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-09 17:48:37.160 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.40 | totalMs=14.40
2026-04-09 17:48:37.163 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:48:37.163
2026-04-09 17:48:37.178 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=11.93
2026-04-09 17:48:37.179 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=16.04 | totalMs=16.04
2026-04-09 17:48:37.180 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:48:37.180
2026-04-09 17:48:37.181 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-09 17:48:37.182 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=1.87 | totalMs=1.87
2026-04-09 17:48:43.019 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:48:43.019
2026-04-09 17:48:43.126 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=106.35
2026-04-09 17:48:43.202 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=72.52
2026-04-09 17:48:43.265 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=59.22
2026-04-09 17:48:43.269 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=2.66
2026-04-09 17:48:43.272 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=2.67
2026-04-09 17:48:43.280 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=7.74
2026-04-09 17:48:43.281 | step 3 | route=IT_Ticket | empId=21248 | apiMs=261.85 | totalMs=261.85
2026-04-09 17:48:43.282 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:48:43.282
2026-04-09 17:48:43.285 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=2.98
2026-04-09 17:48:43.288 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.89
2026-04-09 17:48:43.289 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-09 17:48:43.289 | step 3 | route=IT_Ticket | empId=21248 | apiMs=7.62 | totalMs=7.62
2026-04-09 17:51:18.498 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:51:18.498
2026-04-09 17:51:18.562 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=62.8
2026-04-09 17:51:18.565 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=66.71 | totalMs=66.71
2026-04-09 17:51:19.380 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:51:19.380
2026-04-09 17:51:26.300 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:51:26.300
2026-04-09 17:51:26.339 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=38.09
2026-04-09 17:51:26.341 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=40.52 | totalMs=40.52
2026-04-09 17:51:26.341 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:51:26.341
2026-04-09 17:51:26.343 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-09 17:51:26.344 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-09 17:51:26.345 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-09 17:51:26.346 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=4.54 | totalMs=4.54
2026-04-09 17:51:28.339 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:51:28.339
2026-04-09 17:51:28.361 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=20.71
2026-04-09 17:51:28.361 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=21.65 | totalMs=21.65
2026-04-09 17:51:29.075 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:51:29.075
2026-04-09 17:51:56.604 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:51:56.604
2026-04-09 17:51:56.618 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=13.36
2026-04-09 17:51:56.622 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=3.6
2026-04-09 17:51:56.671 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=48.54
2026-04-09 17:51:56.812 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=140.08
2026-04-09 17:51:56.816 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=2.78
2026-04-09 17:51:56.824 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=7.78
2026-04-09 17:51:56.824 | step 3 | route=IT_Ticket | empId=59261 | apiMs=220.09 | totalMs=220.09
2026-04-09 17:51:56.825 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:51:56.825
2026-04-09 17:51:56.828 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.54
2026-04-09 17:51:56.831 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.62
2026-04-09 17:51:56.834 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=2.48
2026-04-09 17:51:56.835 | step 3 | route=IT_Ticket | empId=59261 | apiMs=9.69 | totalMs=9.69
2026-04-09 17:52:01.013 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:52:01.013
2026-04-09 17:52:01.250 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=237.23
2026-04-09 17:52:01.254 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=241.40 | totalMs=241.40
2026-04-09 17:52:02.133 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:52:02.133
2026-04-09 17:52:02.188 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=54.25
2026-04-09 17:52:02.188 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=55.35 | totalMs=55.35
2026-04-09 17:52:07.942 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:52:07.942
2026-04-09 17:52:07.953 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-04-09 17:52:07.956 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=14.56 | totalMs=14.56
2026-04-09 17:53:12.710 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:53:12.710
2026-04-09 17:53:12.722 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-04-09 17:53:12.722 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=12.24 | totalMs=12.24
2026-04-09 17:55:12.261 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:55:12.261
2026-04-09 17:55:12.272 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-09 17:55:12.275 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.40 | totalMs=14.40
2026-04-09 17:55:12.279 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:55:12.279
2026-04-09 17:55:12.335 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=53.53
2026-04-09 17:55:12.338 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=59.11 | totalMs=59.11
2026-04-09 17:55:12.338 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:55:12.338
2026-04-09 17:55:12.340 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-09 17:55:12.341 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.46 | totalMs=2.46
2026-04-09 17:55:12.570 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:55:12.570
2026-04-09 17:55:12.581 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-09 17:55:12.582 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-09 17:55:12.584 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-09 17:55:12.586 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-09 17:55:12.611 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=25.08
2026-04-09 17:55:12.617 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.79
2026-04-09 17:55:12.617 | step 3 | route=IT_Ticket | empId=59261 | apiMs=47.56 | totalMs=47.56
2026-04-09 17:55:12.618 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:55:12.618
2026-04-09 17:55:12.638 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=19.26
2026-04-09 17:55:12.639 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-09 17:55:12.640 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-09 17:55:12.641 | step 3 | route=IT_Ticket | empId=59261 | apiMs=22.64 | totalMs=22.64
2026-04-09 17:57:58.721 | step 5 | route=dashboard | empId=GNA0019 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-10 09:11:39.943 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=09:11:39.943
2026-04-10 09:11:40.125 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=181.84
2026-04-10 09:11:40.126 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=183.03 | totalMs=183.03
2026-04-10 09:11:40.483 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:11:40.483
2026-04-10 09:12:47.085 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=09:12:47.085
2026-04-10 09:12:47.347 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=261.61
2026-04-10 09:12:47.429 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=344.24 | totalMs=344.24
2026-04-10 09:12:47.430 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=09:12:47.430
2026-04-10 09:12:47.440 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.55
2026-04-10 09:12:47.449 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.66
2026-04-10 09:12:47.459 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.16
2026-04-10 09:12:47.460 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=30.09 | totalMs=30.09
2026-04-10 09:12:53.038 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=09:12:53.038
2026-04-10 09:12:53.065 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=25.68
2026-04-10 09:12:53.065 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=26.79 | totalMs=26.79
2026-04-10 09:12:53.404 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:12:53.404
2026-04-10 09:13:24.913 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=09:13:24.913
2026-04-10 09:13:24.948 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=34.69
2026-04-10 09:13:24.948 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=35.73 | totalMs=35.73
2026-04-10 09:13:25.483 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:13:25.483
2026-04-10 09:18:19.584 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=09:18:19.584
2026-04-10 09:18:19.619 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=34.85
2026-04-10 09:18:19.659 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=75.14 | totalMs=75.14
2026-04-10 09:18:19.662 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=09:18:19.662
2026-04-10 09:18:19.675 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.39
2026-04-10 09:18:19.683 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.21
2026-04-10 09:18:19.692 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.28
2026-04-10 09:18:19.692 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=30.09 | totalMs=30.09
2026-04-10 09:18:24.718 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=09:18:24.718
2026-04-10 09:18:24.787 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=69.18
2026-04-10 09:18:24.788 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=70.33 | totalMs=70.33
2026-04-10 09:18:25.136 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:18:25.136
2026-04-10 09:30:44.954 | step 1 | route=IT_Ticket | empId=43588 | query called at=09:30:44.954
2026-04-10 09:30:45.000 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=45.84
2026-04-10 09:30:45.005 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-10 09:30:45.010 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-10 09:30:45.014 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-10 09:30:46.660 | step 1 | route=IT_Ticket | empId=43588 | query called at=09:30:46.660
2026-04-10 09:30:46.673 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=12.24
2026-04-10 09:30:46.676 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=2.38
2026-04-10 09:30:46.679 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=2.19
2026-04-10 09:30:46.680 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-10 09:30:46.687 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=5.8
2026-04-10 09:30:46.687 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=1672.72
2026-04-10 09:30:46.694 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=6.15
2026-04-10 09:30:46.694 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=6.92
2026-04-10 09:30:46.694 | step 3 | route=IT_Ticket | empId=43588 | apiMs=1,740.20 | totalMs=1,740.20
2026-04-10 09:30:46.695 | step 3 | route=IT_Ticket | empId=43588 | apiMs=34.16 | totalMs=34.16
2026-04-10 09:30:46.695 | step 1 | route=IT_Ticket | empId=43588 | query called at=09:30:46.695
2026-04-10 09:30:46.695 | step 1 | route=IT_Ticket | empId=43588 | query called at=09:30:46.695
2026-04-10 09:30:46.713 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=17.35
2026-04-10 09:30:46.713 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=17.26
2026-04-10 09:30:46.809 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=95.32
2026-04-10 09:30:46.809 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=95.91
2026-04-10 09:30:46.895 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=85.24
2026-04-10 09:30:46.895 | step 3 | route=IT_Ticket | empId=43588 | apiMs=199.73 | totalMs=199.73
2026-04-10 09:30:46.900 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=90.67
2026-04-10 09:30:46.901 | step 3 | route=IT_Ticket | empId=43588 | apiMs=205.91 | totalMs=205.91
2026-04-10 09:31:13.240 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43588 | query called at=09:31:13.240
2026-04-10 09:31:14.969 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1728.7
2026-04-10 09:31:14.973 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43588 | apiMs=1,732.83 | totalMs=1,732.83
2026-04-10 09:31:18.515 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43588 | query called at=09:31:18.515
2026-04-10 09:31:19.023 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=506.86
2026-04-10 09:31:19.023 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43588 | apiMs=507.89 | totalMs=507.89
2026-04-10 09:32:03.939 | step 1 | route=IT_TicketPost | empId=43588 | query called at=09:32:03.939
2026-04-10 09:32:03.952 | step 2 | route=IT_TicketPost | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=12.26
2026-04-10 09:32:03.956 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=16.80 | totalMs=16.80
2026-04-10 09:32:03.959 | step 1 | route=IT_TicketPost | empId=43588 | query called at=09:32:03.959
2026-04-10 09:32:04.305 | step 2 | route=IT_TicketPost | empId=43588 | query=IT_Ticket_Save_SPOC | queryMs=342.66
2026-04-10 09:32:04.311 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=352.26 | totalMs=352.26
2026-04-10 09:32:04.312 | step 1 | route=IT_TicketPost | empId=43588 | query called at=09:32:04.312
2026-04-10 09:32:04.380 | step 2 | route=IT_TicketPost | empId=43588 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=67.46
2026-04-10 09:32:04.380 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=68.47 | totalMs=68.47
2026-04-10 09:32:04.381 | step 1 | route=IT_TicketPost | empId=43588 | query called at=09:32:04.381
2026-04-10 09:32:04.382 | step 2 | route=IT_TicketPost | empId=43588 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-10 09:32:04.382 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=1.59 | totalMs=1.59
2026-04-10 09:32:15.328 | step 1 | route=IT_Ticket | empId=43588 | query called at=09:32:15.328
2026-04-10 09:32:15.339 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-04-10 09:32:15.344 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-04-10 09:32:15.348 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-10 09:32:15.350 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-10 09:32:15.351 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-10 09:32:15.356 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=4.79
2026-04-10 09:32:15.357 | step 3 | route=IT_Ticket | empId=43588 | apiMs=29.18 | totalMs=29.18
2026-04-10 09:32:15.357 | step 1 | route=IT_Ticket | empId=43588 | query called at=09:32:15.357
2026-04-10 09:32:15.359 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-10 09:32:15.360 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-10 09:32:15.361 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-10 09:32:15.362 | step 3 | route=IT_Ticket | empId=43588 | apiMs=4.28 | totalMs=4.28
2026-04-10 09:33:50.756 | step 1 | route=HW_Ticket_Report | empId=27795 | query called at=09:33:50.756
2026-04-10 09:33:50.831 | step 2 | route=HW_Ticket_Report | empId=27795 | query=hw_ticket_report_kpi_proc | queryMs=75.11
2026-04-10 09:33:50.832 | step 3 | route=HW_Ticket_Report | empId=27795 | apiMs=76.23 | totalMs=76.23
2026-04-10 09:33:56.574 | step 4 | route=pageRenderd | empId=27795 | Page=HW TICKET REPORT | page fully loaded at : 09:33:56.574
2026-04-10 09:34:27.481 | step 1 | route=IT_Ticket | empId=27795 | query called at=09:34:27.481
2026-04-10 09:34:27.499 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=17.17
2026-04-10 09:34:27.501 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-10 09:34:27.502 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-10 09:34:27.504 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-10 09:34:27.506 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_it_Ticket_Details | queryMs=1.79
2026-04-10 09:34:27.511 | step 2 | route=IT_Ticket | empId=27795 | query=VMS_Comp_login_proc | queryMs=4.53
2026-04-10 09:34:27.511 | step 3 | route=IT_Ticket | empId=27795 | apiMs=30.13 | totalMs=30.13
2026-04-10 09:34:27.512 | step 1 | route=IT_Ticket | empId=27795 | query called at=09:34:27.512
2026-04-10 09:34:27.513 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-10 09:34:27.516 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=2.15
2026-04-10 09:34:27.517 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-10 09:34:27.517 | step 3 | route=IT_Ticket | empId=27795 | apiMs=5.83 | totalMs=5.83
2026-04-10 09:34:37.701 | step 1 | route=HW_TicketFun | empId= | query called at=09:34:37.701
2026-04-10 09:34:37.723 | step 2 | route=HW_TicketFun | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=22.05
2026-04-10 09:34:37.727 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=26.25 | totalMs=26.25
2026-04-10 09:35:47.503 | step 1 | route=IT_Ticket | empId=27795 | query called at=09:35:47.503
2026-04-10 09:35:47.552 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=47.78
2026-04-10 09:35:47.554 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-04-10 09:35:47.555 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-10 09:35:47.557 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-10 09:35:47.558 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-10 09:35:47.565 | step 2 | route=IT_Ticket | empId=27795 | query=VMS_Comp_login_proc | queryMs=5.83
2026-04-10 09:35:47.565 | step 3 | route=IT_Ticket | empId=27795 | apiMs=61.54 | totalMs=61.54
2026-04-10 09:35:47.565 | step 1 | route=IT_Ticket | empId=27795 | query called at=09:35:47.565
2026-04-10 09:35:47.567 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-10 09:35:47.569 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-04-10 09:35:47.571 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-10 09:35:47.571 | step 3 | route=IT_Ticket | empId=27795 | apiMs=5.44 | totalMs=5.44
2026-04-10 09:35:52.732 | step 1 | route=HW_TicketFun | empId= | query called at=09:35:52.732
2026-04-10 09:35:52.750 | step 2 | route=HW_TicketFun | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=17.69
2026-04-10 09:35:52.755 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=23.05 | totalMs=23.05
2026-04-10 09:36:09.926 | step 1 | route=HW_TicketPost | empId=27795 | query called at=09:36:09.926
2026-04-10 09:36:09.974 | step 2 | route=HW_TicketPost | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=47.34
2026-04-10 09:36:09.977 | step 3 | route=HW_TicketPost | empId=27795 | apiMs=51.60 | totalMs=51.60
2026-04-10 09:36:09.980 | step 1 | route=HW_TicketPost | empId=27795 | query called at=09:36:09.980
2026-04-10 09:36:09.985 | step 2 | route=HW_TicketPost | empId=27795 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-04-10 09:36:09.985 | step 3 | route=HW_TicketPost | empId=27795 | apiMs=4.61 | totalMs=4.61
2026-04-10 09:36:09.986 | step 1 | route=HW_TicketPost | empId=27795 | query called at=09:36:09.986
2026-04-10 09:36:09.987 | step 2 | route=HW_TicketPost | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-10 09:36:09.988 | step 3 | route=HW_TicketPost | empId=27795 | apiMs=1.87 | totalMs=1.87
2026-04-10 09:36:09.988 | step 1 | route=HW_TicketPost | empId=27795 | query called at=09:36:09.988
2026-04-10 09:36:10.091 | step 2 | route=HW_TicketPost | empId=27795 | query=hw_ticket_save_proc_kpi | queryMs=102.21
2026-04-10 09:36:10.141 | step 3 | route=HW_TicketPost | empId=27795 | apiMs=153.05 | totalMs=153.05
2026-04-10 09:36:15.290 | step 1 | route=IT_Ticket | empId=27795 | query called at=09:36:15.290
2026-04-10 09:36:15.300 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-04-10 09:36:15.304 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-10 09:36:15.309 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-04-10 09:36:15.310 | step 2 | route=IT_Ticket | empId=27795 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-10 09:36:15.311 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-10 09:36:15.316 | step 2 | route=IT_Ticket | empId=27795 | query=VMS_Comp_login_proc | queryMs=4.28
2026-04-10 09:36:15.316 | step 3 | route=IT_Ticket | empId=27795 | apiMs=26.02 | totalMs=26.02
2026-04-10 09:36:15.317 | step 1 | route=IT_Ticket | empId=27795 | query called at=09:36:15.317
2026-04-10 09:36:15.318 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-10 09:36:15.319 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-10 09:36:15.320 | step 2 | route=IT_Ticket | empId=27795 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-10 09:36:15.321 | step 3 | route=IT_Ticket | empId=27795 | apiMs=3.75 | totalMs=3.75
2026-04-10 09:40:33.509 | step 1 | route=IT_Ticket | empId=406 | query called at=09:40:33.509
2026-04-10 09:40:33.559 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=49
2026-04-10 09:40:33.560 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-10 09:40:33.562 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-10 09:40:33.564 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.72
2026-04-10 09:40:33.569 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=4.26
2026-04-10 09:40:33.574 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.44
2026-04-10 09:40:33.575 | step 3 | route=IT_Ticket | empId=406 | apiMs=65.77 | totalMs=65.77
2026-04-10 09:40:33.575 | step 1 | route=IT_Ticket | empId=406 | query called at=09:40:33.575
2026-04-10 09:40:33.595 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=19.53
2026-04-10 09:40:33.597 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-10 09:40:33.599 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.7
2026-04-10 09:40:33.599 | step 3 | route=IT_Ticket | empId=406 | apiMs=23.75 | totalMs=23.75
2026-04-10 09:40:37.876 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=09:40:37.876
2026-04-10 09:40:38.097 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=219.99
2026-04-10 09:40:38.097 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=221.24 | totalMs=221.24
2026-04-10 09:40:40.548 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=09:40:40.548
2026-04-10 09:40:40.766 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=216.32
2026-04-10 09:40:40.766 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=217.69 | totalMs=217.69
2026-04-10 09:41:38.106 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:41:38.106
2026-04-10 09:41:38.133 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=26.77
2026-04-10 09:41:38.136 | step 3 | route=IT_TicketPost | empId=406 | apiMs=30.57 | totalMs=30.57
2026-04-10 09:41:38.139 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:41:38.139
2026-04-10 09:41:38.204 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=61.66
2026-04-10 09:41:38.209 | step 3 | route=IT_TicketPost | empId=406 | apiMs=69.43 | totalMs=69.43
2026-04-10 09:41:38.209 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:41:38.209
2026-04-10 09:41:38.234 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.89
2026-04-10 09:41:38.235 | step 3 | route=IT_TicketPost | empId=406 | apiMs=25.76 | totalMs=25.76
2026-04-10 09:41:38.235 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:41:38.235
2026-04-10 09:41:38.237 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-10 09:41:38.237 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.08 | totalMs=2.08
2026-04-10 09:41:41.322 | step 1 | route=IT_Ticket | empId=406 | query called at=09:41:41.322
2026-04-10 09:41:41.332 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-10 09:41:41.334 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-10 09:41:41.335 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-10 09:41:41.336 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-10 09:41:41.338 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-10 09:41:41.346 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=7.46
2026-04-10 09:41:41.346 | step 3 | route=IT_Ticket | empId=406 | apiMs=24.70 | totalMs=24.70
2026-04-10 09:41:41.347 | step 1 | route=IT_Ticket | empId=406 | query called at=09:41:41.347
2026-04-10 09:41:41.349 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-04-10 09:41:41.350 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-10 09:41:41.351 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-10 09:41:41.352 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.91 | totalMs=4.91
2026-04-10 09:43:25.964 | step 1 | route=IT_Ticket_Report | empId=43588 | query called at=09:43:25.964
2026-04-10 09:43:26.586 | step 2 | route=IT_Ticket_Report | empId=43588 | query=kpi_it_ticket_report_page_proc | queryMs=621.83
2026-04-10 09:43:26.587 | step 3 | route=IT_Ticket_Report | empId=43588 | apiMs=623.05 | totalMs=623.05
2026-04-10 09:43:27.664 | step 4 | route=pageRenderd | empId=43588 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:43:27.664
2026-04-10 09:43:36.428 | step 1 | route=IT_Ticket | empId=43588 | query called at=09:43:36.428
2026-04-10 09:43:36.440 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-04-10 09:43:36.445 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=2.18
2026-04-10 09:43:36.450 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-10 09:43:36.454 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-10 09:43:36.456 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-10 09:43:36.462 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=5.03
2026-04-10 09:43:36.462 | step 3 | route=IT_Ticket | empId=43588 | apiMs=33.96 | totalMs=33.96
2026-04-10 09:43:36.462 | step 1 | route=IT_Ticket | empId=43588 | query called at=09:43:36.462
2026-04-10 09:43:36.464 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-10 09:43:36.466 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-10 09:43:36.467 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-10 09:43:36.467 | step 3 | route=IT_Ticket | empId=43588 | apiMs=4.68 | totalMs=4.68
2026-04-10 09:43:40.211 | step 1 | route=IT_Ticket_Report | empId=43588 | query called at=09:43:40.211
2026-04-10 09:43:40.608 | step 2 | route=IT_Ticket_Report | empId=43588 | query=kpi_it_ticket_report_page_proc | queryMs=397.1
2026-04-10 09:43:40.609 | step 3 | route=IT_Ticket_Report | empId=43588 | apiMs=398.34 | totalMs=398.34
2026-04-10 09:43:43.288 | step 4 | route=pageRenderd | empId=43588 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:43:43.288
2026-04-10 09:45:22.477 | step 1 | route=IT_Ticket | empId=18441 | query called at=09:45:22.477
2026-04-10 09:45:22.488 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-04-10 09:45:22.494 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-04-10 09:45:22.498 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-10 09:45:22.502 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-10 09:45:22.504 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-10 09:45:22.511 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=6.1
2026-04-10 09:45:22.511 | step 3 | route=IT_Ticket | empId=18441 | apiMs=34.11 | totalMs=34.11
2026-04-10 09:45:22.512 | step 1 | route=IT_Ticket | empId=18441 | query called at=09:45:22.512
2026-04-10 09:45:22.513 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-10 09:45:22.515 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-10 09:45:22.517 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-10 09:45:22.517 | step 3 | route=IT_Ticket | empId=18441 | apiMs=5.47 | totalMs=5.47
2026-04-10 09:45:27.947 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=09:45:27.947
2026-04-10 09:45:27.998 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=50.52
2026-04-10 09:45:27.998 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=51.64 | totalMs=51.64
2026-04-10 09:45:29.398 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:45:29.398
2026-04-10 09:45:35.186 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=09:45:35.186
2026-04-10 09:45:35.219 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=31.98
2026-04-10 09:45:35.226 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=39.45 | totalMs=39.45
2026-04-10 09:45:35.229 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=09:45:35.229
2026-04-10 09:45:35.247 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.24
2026-04-10 09:45:35.249 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-10 09:45:35.250 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-10 09:45:35.251 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=22.25 | totalMs=22.25
2026-04-10 09:45:38.068 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=09:45:38.068
2026-04-10 09:45:38.088 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=15.42
2026-04-10 09:45:38.091 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=23.24 | totalMs=23.24
2026-04-10 09:45:38.828 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:45:38.828
2026-04-10 09:46:40.544 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=09:46:40.544
2026-04-10 09:46:40.568 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=22.68
2026-04-10 09:46:40.568 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=23.77 | totalMs=23.77
2026-04-10 09:46:41.100 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:46:41.100
2026-04-10 09:53:00.209 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:53:00.209
2026-04-10 09:53:00.261 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=51.64
2026-04-10 09:53:00.312 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=50.31
2026-04-10 09:53:00.321 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=8.25
2026-04-10 09:53:00.330 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-04-10 09:53:00.365 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=35.04
2026-04-10 09:53:00.377 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=11.43
2026-04-10 09:53:00.377 | step 3 | route=IT_Ticket | empId=24329 | apiMs=168.34 | totalMs=168.34
2026-04-10 09:53:00.378 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:53:00.378
2026-04-10 09:53:00.410 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=31.35
2026-04-10 09:53:00.419 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-04-10 09:53:00.427 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=7.84
2026-04-10 09:53:00.427 | step 3 | route=IT_Ticket | empId=24329 | apiMs=49.14 | totalMs=49.14
2026-04-10 09:53:11.431 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=09:53:11.431
2026-04-10 09:53:11.623 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=191.23
2026-04-10 09:53:11.626 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=195.26 | totalMs=195.26
2026-04-10 09:53:13.606 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=09:53:13.606
2026-04-10 09:53:13.619 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=12.4
2026-04-10 09:53:13.622 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=16.30 | totalMs=16.30
2026-04-10 09:54:41.919 | step 1 | route=IT_TicketPost | empId=24329 | query called at=09:54:41.919
2026-04-10 09:54:41.949 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=28.78
2026-04-10 09:54:41.952 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=32.73 | totalMs=32.73
2026-04-10 09:54:41.955 | step 1 | route=IT_TicketPost | empId=24329 | query called at=09:54:41.955
2026-04-10 09:54:42.016 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=58.35
2026-04-10 09:54:42.032 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=76.70 | totalMs=76.70
2026-04-10 09:54:42.032 | step 1 | route=IT_TicketPost | empId=24329 | query called at=09:54:42.032
2026-04-10 09:54:42.041 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.5
2026-04-10 09:54:42.042 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=9.33 | totalMs=9.33
2026-04-10 09:54:42.042 | step 1 | route=IT_TicketPost | empId=24329 | query called at=09:54:42.042
2026-04-10 09:54:42.050 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.1
2026-04-10 09:54:42.050 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=8.07 | totalMs=8.07
2026-04-10 09:54:44.995 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:54:44.995
2026-04-10 09:54:45.011 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=16.13
2026-04-10 09:54:45.019 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-04-10 09:54:45.028 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=8.3
2026-04-10 09:54:45.033 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=4.73
2026-04-10 09:54:45.035 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.43
2026-04-10 09:54:45.041 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=5.23
2026-04-10 09:54:45.041 | step 3 | route=IT_Ticket | empId=24329 | apiMs=46.16 | totalMs=46.16
2026-04-10 09:54:45.041 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:54:45.041
2026-04-10 09:54:45.050 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=8.56
2026-04-10 09:54:45.094 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=42.86
2026-04-10 09:54:45.096 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=2.04
2026-04-10 09:54:45.096 | step 3 | route=IT_Ticket | empId=24329 | apiMs=54.91 | totalMs=54.91
2026-04-10 09:57:25.654 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=09:57:25.654
2026-04-10 09:57:25.679 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=23.68
2026-04-10 09:57:25.682 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=27.39 | totalMs=27.39
2026-04-10 09:57:25.682 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=09:57:25.682
2026-04-10 09:57:25.686 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.19
2026-04-10 09:57:25.688 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.96
2026-04-10 09:57:25.691 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.98
2026-04-10 09:57:25.691 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=8.77 | totalMs=8.77
2026-04-10 09:57:31.273 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=09:57:31.273
2026-04-10 09:57:31.337 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=63.59
2026-04-10 09:57:31.338 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=64.65 | totalMs=64.65
2026-04-10 09:57:31.721 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:57:31.721
2026-04-10 10:01:20.488 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:01:20.488
2026-04-10 10:01:20.692 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=203.46
2026-04-10 10:01:20.695 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=207.51 | totalMs=207.51
2026-04-10 10:01:23.399 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:01:23.399
2026-04-10 10:01:23.414 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=14.45
2026-04-10 10:01:23.417 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=18.65 | totalMs=18.65
2026-04-10 10:03:08.847 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:03:08.847
2026-04-10 10:03:08.906 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=58.31
2026-04-10 10:03:08.906 | step 3 | route=IT_TicketPost | empId=406 | apiMs=59.48 | totalMs=59.48
2026-04-10 10:03:08.907 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:03:08.907
2026-04-10 10:03:08.956 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=48.75
2026-04-10 10:03:08.972 | step 3 | route=IT_TicketPost | empId=406 | apiMs=64.54 | totalMs=64.54
2026-04-10 10:03:08.972 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:03:08.972
2026-04-10 10:03:09.024 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=51.08
2026-04-10 10:03:09.024 | step 3 | route=IT_TicketPost | empId=406 | apiMs=51.97 | totalMs=51.97
2026-04-10 10:03:09.025 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:03:09.025
2026-04-10 10:03:09.032 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.01
2026-04-10 10:03:09.032 | step 3 | route=IT_TicketPost | empId=406 | apiMs=7.74 | totalMs=7.74
2026-04-10 10:03:11.621 | step 1 | route=IT_Ticket | empId=406 | query called at=10:03:11.621
2026-04-10 10:03:11.632 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-04-10 10:03:11.637 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.91
2026-04-10 10:03:11.642 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-10 10:03:11.644 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-10 10:03:11.671 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=27.08
2026-04-10 10:03:11.679 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=7.86
2026-04-10 10:03:11.680 | step 3 | route=IT_Ticket | empId=406 | apiMs=59.12 | totalMs=59.12
2026-04-10 10:03:11.680 | step 1 | route=IT_Ticket | empId=406 | query called at=10:03:11.680
2026-04-10 10:03:11.695 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=13.9
2026-04-10 10:03:11.698 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=3.43
2026-04-10 10:03:11.702 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=2.64
2026-04-10 10:03:11.702 | step 3 | route=IT_Ticket | empId=406 | apiMs=21.53 | totalMs=21.53
2026-04-10 10:04:56.956 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:04:56.956
2026-04-10 10:04:57.204 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=246.87
2026-04-10 10:04:57.207 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=251.46 | totalMs=251.46
2026-04-10 10:04:58.502 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:04:58.502
2026-04-10 10:04:58.515 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.44
2026-04-10 10:04:58.519 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=16.57 | totalMs=16.57
2026-04-10 10:06:16.572 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:06:16.572
2026-04-10 10:06:16.583 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-10 10:06:16.588 | step 3 | route=IT_TicketPost | empId=406 | apiMs=15.76 | totalMs=15.76
2026-04-10 10:06:16.591 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:06:16.591
2026-04-10 10:06:16.616 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=21.7
2026-04-10 10:06:16.618 | step 3 | route=IT_TicketPost | empId=406 | apiMs=27.19 | totalMs=27.19
2026-04-10 10:06:16.619 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:06:16.619
2026-04-10 10:06:16.621 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-10 10:06:16.621 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.50 | totalMs=2.50
2026-04-10 10:06:16.622 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:06:16.622
2026-04-10 10:06:16.623 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-10 10:06:16.623 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.66 | totalMs=1.66
2026-04-10 10:06:39.969 | step 5 | route=IT_TicketPost | empId=406 | action=IT Ticket Entry Save - ERROR | error => fgets(): SSL: An existing connection was forcibly closed by the remote host
2026-04-10 10:06:40.249 | step 1 | route=IT_Ticket | empId=406 | query called at=10:06:40.249
2026-04-10 10:06:40.262 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-04-10 10:06:40.266 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-10 10:06:40.267 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-10 10:06:40.269 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-10 10:06:40.270 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-04-10 10:06:40.275 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=4.39
2026-04-10 10:06:40.275 | step 3 | route=IT_Ticket | empId=406 | apiMs=25.95 | totalMs=25.95
2026-04-10 10:06:40.276 | step 1 | route=IT_Ticket | empId=406 | query called at=10:06:40.276
2026-04-10 10:06:40.277 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-10 10:06:40.278 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-10 10:06:40.279 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-10 10:06:40.279 | step 3 | route=IT_Ticket | empId=406 | apiMs=3.58 | totalMs=3.58
2026-04-10 10:06:53.773 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:06:53.773
2026-04-10 10:06:53.900 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=127.01
2026-04-10 10:06:53.901 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=128.01 | totalMs=128.01
2026-04-10 10:06:55.814 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:06:55.814
2026-04-10 10:06:55.827 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.09
2026-04-10 10:06:55.830 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=16.02 | totalMs=16.02
2026-04-10 10:07:31.249 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:07:31.249
2026-04-10 10:07:31.261 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-04-10 10:07:31.261 | step 3 | route=IT_TicketPost | empId=406 | apiMs=11.89 | totalMs=11.89
2026-04-10 10:07:31.262 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:07:31.262
2026-04-10 10:07:31.273 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=11.25
2026-04-10 10:07:31.275 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.42 | totalMs=13.42
2026-04-10 10:07:31.275 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:07:31.275
2026-04-10 10:07:31.278 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.03
2026-04-10 10:07:31.278 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.84 | totalMs=2.84
2026-04-10 10:07:31.279 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:07:31.279
2026-04-10 10:07:31.280 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-10 10:07:31.280 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.70 | totalMs=1.70
2026-04-10 10:07:39.404 | step 1 | route=IT_Ticket | empId=406 | query called at=10:07:39.404
2026-04-10 10:07:39.415 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-10 10:07:39.416 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-10 10:07:39.418 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-10 10:07:39.419 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-10 10:07:39.421 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-10 10:07:39.427 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=6.29
2026-04-10 10:07:39.428 | step 3 | route=IT_Ticket | empId=406 | apiMs=23.65 | totalMs=23.65
2026-04-10 10:07:39.428 | step 1 | route=IT_Ticket | empId=406 | query called at=10:07:39.428
2026-04-10 10:07:39.430 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-10 10:07:39.431 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-10 10:07:39.432 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-10 10:07:39.433 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.43 | totalMs=4.43
2026-04-10 10:08:46.259 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:08:46.259
2026-04-10 10:08:46.537 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=277.25
2026-04-10 10:08:46.540 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=281.17 | totalMs=281.17
2026-04-10 10:08:48.140 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:08:48.140
2026-04-10 10:08:48.206 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=65.21
2026-04-10 10:08:48.206 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=66.09 | totalMs=66.09
2026-04-10 10:08:48.424 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:08:48.424
2026-04-10 10:08:48.889 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=461.27
2026-04-10 10:08:48.892 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=467.83 | totalMs=467.83
2026-04-10 10:08:52.100 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:08:52.100
2026-04-10 10:08:52.282 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=181.16
2026-04-10 10:08:52.285 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=185.10 | totalMs=185.10
2026-04-10 10:09:04.233 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:09:04.233
2026-04-10 10:09:04.280 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=46.79
2026-04-10 10:09:04.283 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=50.75 | totalMs=50.75
2026-04-10 10:10:20.517 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:10:20.517
2026-04-10 10:10:20.529 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-04-10 10:10:20.532 | step 3 | route=IT_TicketPost | empId=406 | apiMs=14.53 | totalMs=14.53
2026-04-10 10:10:20.535 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:10:20.535
2026-04-10 10:10:20.559 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=21.27
2026-04-10 10:10:20.561 | step 3 | route=IT_TicketPost | empId=406 | apiMs=26.03 | totalMs=26.03
2026-04-10 10:10:20.561 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:10:20.561
2026-04-10 10:10:20.563 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-10 10:10:20.564 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.53 | totalMs=2.53
2026-04-10 10:10:20.564 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:10:20.564
2026-04-10 10:10:20.566 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-10 10:10:20.566 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.77 | totalMs=1.77
2026-04-10 10:10:53.745 | step 5 | route=IT_TicketPost | empId=406 | action=IT Ticket Entry Save - ERROR | error => fgets(): SSL: An existing connection was forcibly closed by the remote host
2026-04-10 10:10:54.017 | step 1 | route=IT_Ticket | empId=406 | query called at=10:10:54.017
2026-04-10 10:10:54.031 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-10 10:10:54.035 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-10 10:10:54.036 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-10 10:10:54.038 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-10 10:10:54.062 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=24.35
2026-04-10 10:10:54.069 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=6.37
2026-04-10 10:10:54.069 | step 3 | route=IT_Ticket | empId=406 | apiMs=52.35 | totalMs=52.35
2026-04-10 10:10:54.070 | step 1 | route=IT_Ticket | empId=406 | query called at=10:10:54.070
2026-04-10 10:10:54.089 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=18.69
2026-04-10 10:10:54.090 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-10 10:10:54.092 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-10 10:10:54.092 | step 3 | route=IT_Ticket | empId=406 | apiMs=22.18 | totalMs=22.18
2026-04-10 10:11:01.403 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:11:01.403
2026-04-10 10:11:01.532 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=127.67
2026-04-10 10:11:01.535 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=131.60 | totalMs=131.60
2026-04-10 10:11:03.776 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:11:03.776
2026-04-10 10:11:03.816 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=36.63
2026-04-10 10:11:03.819 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=43.53 | totalMs=43.53
2026-04-10 10:11:07.014 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:11:07.014
2026-04-10 10:11:07.030 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.49
2026-04-10 10:11:07.033 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=18.54 | totalMs=18.54
2026-04-10 10:11:19.607 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:11:19.607
2026-04-10 10:11:19.619 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-04-10 10:11:19.622 | step 3 | route=IT_TicketPost | empId=406 | apiMs=14.62 | totalMs=14.62
2026-04-10 10:11:19.625 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:11:19.625
2026-04-10 10:11:19.767 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=140.27
2026-04-10 10:11:19.774 | step 3 | route=IT_TicketPost | empId=406 | apiMs=149.01 | totalMs=149.01
2026-04-10 10:11:19.774 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:11:19.774
2026-04-10 10:11:19.777 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-04-10 10:11:19.777 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.98 | totalMs=2.98
2026-04-10 10:11:19.777 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:11:19.777
2026-04-10 10:11:19.779 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-10 10:11:19.779 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.88 | totalMs=1.88
2026-04-10 10:11:25.027 | step 1 | route=IT_Ticket | empId=406 | query called at=10:11:25.027
2026-04-10 10:11:25.038 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-10 10:11:25.042 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-10 10:11:25.046 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-10 10:11:25.047 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-10 10:11:25.049 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-10 10:11:25.055 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.86
2026-04-10 10:11:25.056 | step 3 | route=IT_Ticket | empId=406 | apiMs=28.60 | totalMs=28.60
2026-04-10 10:11:25.056 | step 1 | route=IT_Ticket | empId=406 | query called at=10:11:25.056
2026-04-10 10:11:25.058 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-10 10:11:25.059 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-10 10:11:25.061 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-10 10:11:25.061 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.99 | totalMs=4.99
2026-04-10 10:17:02.361 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:17:02.361
2026-04-10 10:17:02.391 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=30.31
2026-04-10 10:17:02.396 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-10 10:17:02.401 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-10 10:17:02.404 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-10 10:17:02.418 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=13.39
2026-04-10 10:17:02.422 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=3.23
2026-04-10 10:17:02.422 | step 3 | route=IT_Ticket | empId=27862 | apiMs=61.67 | totalMs=61.67
2026-04-10 10:17:02.423 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:17:02.423
2026-04-10 10:17:02.434 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=10.24
2026-04-10 10:17:02.435 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-10 10:17:02.436 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-10 10:17:02.436 | step 3 | route=IT_Ticket | empId=27862 | apiMs=13.59 | totalMs=13.59
2026-04-10 10:17:07.208 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=10:17:07.208
2026-04-10 10:17:07.305 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=96.22
2026-04-10 10:17:07.308 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=100.03 | totalMs=100.03
2026-04-10 10:17:09.009 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=10:17:09.009
2026-04-10 10:17:09.022 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-10 10:17:09.025 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=15.74 | totalMs=15.74
2026-04-10 10:17:35.025 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:17:35.025
2026-04-10 10:17:35.036 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-10 10:17:35.036 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=11.06 | totalMs=11.06
2026-04-10 10:17:35.037 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:17:35.037
2026-04-10 10:17:35.054 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=17.02
2026-04-10 10:17:35.056 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=19.72 | totalMs=19.72
2026-04-10 10:17:35.057 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:17:35.057
2026-04-10 10:17:35.073 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.28
2026-04-10 10:17:35.073 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=16.21 | totalMs=16.21
2026-04-10 10:17:35.073 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:17:35.073
2026-04-10 10:17:35.075 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-10 10:17:35.075 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.55 | totalMs=1.55
2026-04-10 10:17:45.919 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:17:45.919
2026-04-10 10:17:45.929 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-04-10 10:17:45.931 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-10 10:17:45.932 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-10 10:17:45.933 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-10 10:17:45.934 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-04-10 10:17:45.939 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=4.27
2026-04-10 10:17:45.939 | step 3 | route=IT_Ticket | empId=27862 | apiMs=20.13 | totalMs=20.13
2026-04-10 10:17:45.940 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:17:45.940
2026-04-10 10:17:45.941 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-10 10:17:45.942 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-10 10:17:45.943 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-10 10:17:45.944 | step 3 | route=IT_Ticket | empId=27862 | apiMs=3.75 | totalMs=3.75
2026-04-10 10:18:06.559 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:18:06.559
2026-04-10 10:18:06.697 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=137.33
2026-04-10 10:18:06.700 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=141.07 | totalMs=141.07
2026-04-10 10:18:11.013 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:18:11.013
2026-04-10 10:18:11.025 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-04-10 10:18:11.028 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=15.28 | totalMs=15.28
2026-04-10 10:20:44.036 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:20:44.036
2026-04-10 10:20:44.047 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-10 10:20:44.050 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.95 | totalMs=13.95
2026-04-10 10:20:44.053 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:20:44.053
2026-04-10 10:20:44.070 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=13.98
2026-04-10 10:20:44.073 | step 3 | route=IT_TicketPost | empId=406 | apiMs=19.82 | totalMs=19.82
2026-04-10 10:20:44.073 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:20:44.073
2026-04-10 10:20:44.091 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.83
2026-04-10 10:20:44.092 | step 3 | route=IT_TicketPost | empId=406 | apiMs=18.74 | totalMs=18.74
2026-04-10 10:20:44.092 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:20:44.092
2026-04-10 10:20:44.094 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-10 10:20:44.094 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.67 | totalMs=1.67
2026-04-10 10:20:45.806 | step 1 | route=IT_Ticket | empId=406 | query called at=10:20:45.806
2026-04-10 10:20:45.816 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-04-10 10:20:45.817 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-10 10:20:45.818 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-10 10:20:45.820 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-10 10:20:45.821 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-10 10:20:45.825 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=3.33
2026-04-10 10:20:45.825 | step 3 | route=IT_Ticket | empId=406 | apiMs=19.53 | totalMs=19.53
2026-04-10 10:20:45.826 | step 1 | route=IT_Ticket | empId=406 | query called at=10:20:45.826
2026-04-10 10:20:45.827 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-10 10:20:45.828 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-10 10:20:45.829 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-10 10:20:45.830 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.00 | totalMs=4.00
2026-04-10 10:23:30.621 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:23:30.621
2026-04-10 10:23:30.633 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-04-10 10:23:30.635 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=2.07
2026-04-10 10:23:30.637 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-10 10:23:30.638 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-10 10:23:30.640 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-10 10:23:30.647 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=6.33
2026-04-10 10:23:30.647 | step 3 | route=IT_Ticket | empId=57006 | apiMs=25.66 | totalMs=25.66
2026-04-10 10:23:30.648 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:23:30.648
2026-04-10 10:23:30.649 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-10 10:23:30.651 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-10 10:23:30.652 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-10 10:23:30.653 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.88 | totalMs=4.88
2026-04-10 10:23:38.473 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=10:23:38.473
2026-04-10 10:23:38.633 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=159.46
2026-04-10 10:23:38.633 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=160.45 | totalMs=160.45
2026-04-10 10:23:41.979 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=10:23:41.979
2026-04-10 10:23:42.006 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=27.22
2026-04-10 10:23:42.010 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=31.30 | totalMs=31.30
2026-04-10 10:24:05.477 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:24:05.477
2026-04-10 10:24:05.488 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-10 10:24:05.488 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=11.48 | totalMs=11.48
2026-04-10 10:24:05.489 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:24:05.489
2026-04-10 10:24:05.524 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=34.88
2026-04-10 10:24:05.527 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=37.83 | totalMs=37.83
2026-04-10 10:24:05.527 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:24:05.527
2026-04-10 10:24:05.551 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.44
2026-04-10 10:24:05.551 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=24.31 | totalMs=24.31
2026-04-10 10:24:08.488 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:24:08.488
2026-04-10 10:24:08.499 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-10 10:24:08.504 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-10 10:24:08.508 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-10 10:24:08.512 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-10 10:24:08.514 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-10 10:24:08.516 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=1.45
2026-04-10 10:24:08.516 | step 3 | route=IT_Ticket | empId=57006 | apiMs=27.75 | totalMs=27.75
2026-04-10 10:24:08.517 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:24:08.517
2026-04-10 10:24:08.518 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-10 10:24:08.520 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-10 10:24:08.521 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-10 10:24:08.522 | step 3 | route=IT_Ticket | empId=57006 | apiMs=5.01 | totalMs=5.01
2026-04-10 10:24:43.159 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=10:24:43.159
2026-04-10 10:24:43.266 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=106.39
2026-04-10 10:24:43.267 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=107.42 | totalMs=107.42
2026-04-10 10:24:48.066 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:24:48.066
2026-04-10 10:24:54.351 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:24:54.351
2026-04-10 10:24:54.414 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=62.04
2026-04-10 10:24:54.419 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=67.44 | totalMs=67.44
2026-04-10 10:24:54.419 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:24:54.419
2026-04-10 10:24:54.421 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-10 10:24:54.423 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-10 10:24:54.424 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-10 10:24:54.425 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=5.47 | totalMs=5.47
2026-04-10 10:25:06.244 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=10:25:06.244
2026-04-10 10:25:06.290 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=45.06
2026-04-10 10:25:06.293 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=48.68 | totalMs=48.68
2026-04-10 10:25:10.360 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:10.360
2026-04-10 10:43:43.369 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:43:43.369
2026-04-10 10:43:43.402 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=33.05
2026-04-10 10:43:43.404 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-10 10:43:43.405 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-10 10:43:43.407 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-10 10:43:43.425 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=17.63
2026-04-10 10:43:43.429 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=4.03
2026-04-10 10:43:43.430 | step 3 | route=IT_Ticket | empId=1654 | apiMs=60.94 | totalMs=60.94
2026-04-10 10:43:43.430 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:43:43.430
2026-04-10 10:43:43.447 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=15.77
2026-04-10 10:43:43.448 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-10 10:43:43.449 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-10 10:43:43.449 | step 3 | route=IT_Ticket | empId=1654 | apiMs=19.03 | totalMs=19.03
2026-04-10 10:43:55.963 | step 1 | route=Ticket_Entry_SPOC_Module | empId=1654 | query called at=10:43:55.963
2026-04-10 10:43:56.065 | step 2 | route=Ticket_Entry_SPOC_Module | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=101.44
2026-04-10 10:43:56.068 | step 3 | route=Ticket_Entry_SPOC_Module | empId=1654 | apiMs=105.40 | totalMs=105.40
2026-04-10 10:43:59.445 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query called at=10:43:59.445
2026-04-10 10:43:59.492 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=46.63
2026-04-10 10:43:59.495 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=1654 | apiMs=50.42 | totalMs=50.42
2026-04-10 10:48:35.956 | step 1 | route=IT_TicketPost | empId=1654 | query called at=10:48:35.956
2026-04-10 10:48:35.998 | step 2 | route=IT_TicketPost | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=40.56
2026-04-10 10:48:35.998 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=41.82 | totalMs=41.82
2026-04-10 10:48:35.999 | step 1 | route=IT_TicketPost | empId=1654 | query called at=10:48:35.999
2026-04-10 10:48:36.021 | step 2 | route=IT_TicketPost | empId=1654 | query=IT_Ticket_Save_SPOC | queryMs=21.75
2026-04-10 10:48:36.023 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=24.46 | totalMs=24.46
2026-04-10 10:48:36.024 | step 1 | route=IT_TicketPost | empId=1654 | query called at=10:48:36.024
2026-04-10 10:48:36.047 | step 2 | route=IT_TicketPost | empId=1654 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.84
2026-04-10 10:48:36.047 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=23.69 | totalMs=23.69
2026-04-10 10:48:40.483 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:48:40.483
2026-04-10 10:48:40.494 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-04-10 10:48:40.498 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-10 10:48:40.502 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-10 10:48:40.503 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-10 10:48:40.528 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=24.6
2026-04-10 10:48:40.534 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=5.53
2026-04-10 10:48:40.535 | step 3 | route=IT_Ticket | empId=1654 | apiMs=51.75 | totalMs=51.75
2026-04-10 10:48:40.535 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:48:40.535
2026-04-10 10:48:40.555 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=18.83
2026-04-10 10:48:40.556 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-10 10:48:40.557 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-10 10:48:40.558 | step 3 | route=IT_Ticket | empId=1654 | apiMs=22.44 | totalMs=22.44
2026-04-10 10:49:52.621 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:49:52.621
2026-04-10 10:49:52.632 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-10 10:49:52.634 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-10 10:49:52.635 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-10 10:49:52.637 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-10 10:49:52.638 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-10 10:49:52.640 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.24
2026-04-10 10:49:52.640 | step 3 | route=IT_Ticket | empId=46973 | apiMs=18.77 | totalMs=18.77
2026-04-10 10:49:52.641 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:49:52.641
2026-04-10 10:49:52.642 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-10 10:49:52.644 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-10 10:49:52.645 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-10 10:49:52.646 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.84 | totalMs=4.84
2026-04-10 10:50:01.455 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:50:01.455
2026-04-10 10:50:01.892 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=436.1
2026-04-10 10:50:01.892 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=437.34 | totalMs=437.34
2026-04-10 10:50:04.001 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=10:50:04.001
2026-04-10 10:50:04.064 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=58.99
2026-04-10 10:50:04.067 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=65.54 | totalMs=65.54
2026-04-10 10:52:03.126 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:52:03.126
2026-04-10 10:52:03.139 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=12.51
2026-04-10 10:52:03.142 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=16.04 | totalMs=16.04
2026-04-10 10:52:03.145 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:52:03.145
2026-04-10 10:52:03.176 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=27.94
2026-04-10 10:52:03.178 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=32.87 | totalMs=32.87
2026-04-10 10:52:03.178 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:52:03.178
2026-04-10 10:52:03.181 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-10 10:52:03.181 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.68 | totalMs=2.68
2026-04-10 10:52:05.329 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:52:05.329
2026-04-10 10:52:05.343 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-04-10 10:52:05.347 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-10 10:52:05.348 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-10 10:52:05.350 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-10 10:52:05.351 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-10 10:52:05.358 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=6.53
2026-04-10 10:52:05.359 | step 3 | route=IT_Ticket | empId=46973 | apiMs=30.18 | totalMs=30.18
2026-04-10 10:52:05.359 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:52:05.359
2026-04-10 10:52:05.361 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-10 10:52:05.362 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-10 10:52:05.364 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-10 10:52:05.364 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.72 | totalMs=4.72
2026-04-10 10:52:28.009 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:52:28.009
2026-04-10 10:52:28.081 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=71.29
2026-04-10 10:52:28.084 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=74.88 | totalMs=74.88
2026-04-10 10:52:28.938 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:52:28.938
2026-04-10 10:52:36.388 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:52:36.388
2026-04-10 10:52:36.458 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=70.16
2026-04-10 10:52:36.463 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=75.62 | totalMs=75.62
2026-04-10 10:52:36.466 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:52:36.466
2026-04-10 10:52:36.470 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-04-10 10:52:36.472 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-10 10:52:36.473 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-10 10:52:36.474 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.56 | totalMs=7.56
2026-04-10 10:52:39.911 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:52:39.911
2026-04-10 10:52:39.946 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.79
2026-04-10 10:52:39.946 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.82 | totalMs=34.82
2026-04-10 10:52:40.584 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:52:40.584
2026-04-10 10:53:16.655 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:53:16.655
2026-04-10 10:53:16.666 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-10 10:53:16.668 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-10 10:53:16.669 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-10 10:53:16.671 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-10 10:53:16.672 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-10 10:53:16.674 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.41
2026-04-10 10:53:16.674 | step 3 | route=IT_Ticket | empId=46973 | apiMs=19.30 | totalMs=19.30
2026-04-10 10:53:16.675 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:53:16.675
2026-04-10 10:53:16.677 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-10 10:53:16.679 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-10 10:53:16.680 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-10 10:53:16.680 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.29 | totalMs=5.29
2026-04-10 10:53:23.536 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:53:23.536
2026-04-10 10:53:23.973 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=437.06
2026-04-10 10:53:23.976 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=440.54 | totalMs=440.54
2026-04-10 10:53:28.431 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:53:28.431
2026-04-10 10:53:28.612 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=180
2026-04-10 10:53:28.615 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=183.42 | totalMs=183.42
2026-04-10 10:53:31.468 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:53:31.468
2026-04-10 10:53:31.481 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.32
2026-04-10 10:53:31.483 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=15.62 | totalMs=15.62
2026-04-10 10:53:56.364 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=10:53:56.364
2026-04-10 10:53:56.377 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=12.22
2026-04-10 10:53:56.380 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=15.75 | totalMs=15.75
2026-04-10 10:55:10.357 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:55:10.357
2026-04-10 10:55:10.370 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=12.26
2026-04-10 10:55:10.373 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.66 | totalMs=15.66
2026-04-10 10:55:10.376 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:55:10.376
2026-04-10 10:55:10.390 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=12.09
2026-04-10 10:55:10.399 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=23.78 | totalMs=23.78
2026-04-10 10:55:10.400 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:55:10.400
2026-04-10 10:55:10.402 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-10 10:55:10.402 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.61 | totalMs=2.61
2026-04-10 10:55:11.950 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:55:11.950
2026-04-10 10:55:11.961 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-04-10 10:55:11.966 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-04-10 10:55:11.970 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-10 10:55:11.972 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-04-10 10:55:11.974 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.69
2026-04-10 10:55:11.980 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.08
2026-04-10 10:55:11.980 | step 3 | route=IT_Ticket | empId=46973 | apiMs=29.72 | totalMs=29.72
2026-04-10 10:55:11.981 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:55:11.981
2026-04-10 10:55:11.983 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-04-10 10:55:11.984 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-04-10 10:55:11.986 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-10 10:55:11.986 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.84 | totalMs=5.84
2026-04-10 10:55:45.614 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:55:45.614
2026-04-10 10:55:45.633 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=18.2
2026-04-10 10:55:45.642 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-10 10:55:45.650 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-04-10 10:55:45.659 | step 2 | route=IT_Ticket | empId=9549 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-04-10 10:55:45.667 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_it_Ticket_Details | queryMs=8.35
2026-04-10 10:55:45.676 | step 2 | route=IT_Ticket | empId=9549 | query=VMS_Comp_login_proc | queryMs=8.27
2026-04-10 10:55:45.676 | step 3 | route=IT_Ticket | empId=9549 | apiMs=62.08 | totalMs=62.08
2026-04-10 10:55:45.677 | step 1 | route=IT_Ticket | empId=9549 | query called at=10:55:45.677
2026-04-10 10:55:45.685 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=7.51
2026-04-10 10:55:45.693 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-04-10 10:55:45.702 | step 2 | route=IT_Ticket | empId=9549 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-04-10 10:55:45.702 | step 3 | route=IT_Ticket | empId=9549 | apiMs=25.29 | totalMs=25.29
2026-04-10 10:55:54.642 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:55:54.642
2026-04-10 10:55:54.697 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=54.31
2026-04-10 10:55:54.700 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=57.79 | totalMs=57.79
2026-04-10 10:55:55.362 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:55.362
2026-04-10 10:56:00.476 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:56:00.476
2026-04-10 10:56:00.499 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=22.28
2026-04-10 10:56:00.504 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=27.56 | totalMs=27.56
2026-04-10 10:56:00.506 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:56:00.506
2026-04-10 10:56:00.510 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-10 10:56:00.512 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-10 10:56:00.513 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-10 10:56:00.514 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.46 | totalMs=7.46
2026-04-10 10:56:02.189 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:56:02.189
2026-04-10 10:56:02.241 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=51.24
2026-04-10 10:56:02.241 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=52.19 | totalMs=52.19
2026-04-10 10:56:03.023 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:03.023
2026-04-10 10:58:00.510 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:58:00.510
2026-04-10 10:58:00.522 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-04-10 10:58:00.525 | step 3 | route=IT_TicketPost | empId=406 | apiMs=15.13 | totalMs=15.13
2026-04-10 10:58:00.528 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:58:00.528
2026-04-10 10:58:00.551 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=20.57
2026-04-10 10:58:00.553 | step 3 | route=IT_TicketPost | empId=406 | apiMs=25.24 | totalMs=25.24
2026-04-10 10:58:00.553 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:58:00.553
2026-04-10 10:58:00.555 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-10 10:58:00.556 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.46 | totalMs=2.46
2026-04-10 10:58:00.556 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:58:00.556
2026-04-10 10:58:00.557 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-10 10:58:00.558 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.53 | totalMs=1.53
2026-04-10 10:58:01.667 | step 1 | route=IT_Ticket | empId=406 | query called at=10:58:01.667
2026-04-10 10:58:01.677 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-10 10:58:01.679 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-10 10:58:01.681 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-04-10 10:58:01.683 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-10 10:58:01.684 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-04-10 10:58:01.691 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=6.15
2026-04-10 10:58:01.691 | step 3 | route=IT_Ticket | empId=406 | apiMs=24.44 | totalMs=24.44
2026-04-10 10:58:01.692 | step 1 | route=IT_Ticket | empId=406 | query called at=10:58:01.692
2026-04-10 10:58:01.694 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-04-10 10:58:01.695 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-10 10:58:01.697 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-10 10:58:01.697 | step 3 | route=IT_Ticket | empId=406 | apiMs=5.17 | totalMs=5.17
2026-04-10 11:08:47.502 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:08:47.502
2026-04-10 11:08:47.571 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=68.31
2026-04-10 11:08:47.571 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=69.46 | totalMs=69.46
2026-04-10 11:08:48.068 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:08:48.068
2026-04-10 11:15:43.139 | step 1 | route=IT_Ticket | empId=46682 | query called at=11:15:43.139
2026-04-10 11:15:43.182 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=42.1
2026-04-10 11:15:43.184 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-10 11:15:43.185 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-10 11:15:43.187 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-10 11:15:43.212 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=24.53
2026-04-10 11:15:43.218 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=5.76
2026-04-10 11:15:43.218 | step 3 | route=IT_Ticket | empId=46682 | apiMs=79.26 | totalMs=79.26
2026-04-10 11:15:43.219 | step 1 | route=IT_Ticket | empId=46682 | query called at=11:15:43.219
2026-04-10 11:15:43.238 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=19.06
2026-04-10 11:15:43.240 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-10 11:15:43.241 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-10 11:15:43.241 | step 3 | route=IT_Ticket | empId=46682 | apiMs=22.49 | totalMs=22.49
2026-04-10 11:16:19.858 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=11:16:19.858
2026-04-10 11:16:20.182 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=323.01
2026-04-10 11:16:20.185 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=327.03 | totalMs=327.03
2026-04-10 11:16:42.575 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46682 | query called at=11:16:42.575
2026-04-10 11:16:42.587 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=12.18
2026-04-10 11:16:42.590 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46682 | apiMs=15.49 | totalMs=15.49
2026-04-10 11:18:05.190 | step 1 | route=IT_TicketPost | empId=46682 | query called at=11:18:05.190
2026-04-10 11:18:05.207 | step 2 | route=IT_TicketPost | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=15.88
2026-04-10 11:18:05.207 | step 3 | route=IT_TicketPost | empId=46682 | apiMs=16.95 | totalMs=16.95
2026-04-10 11:18:05.208 | step 1 | route=IT_TicketPost | empId=46682 | query called at=11:18:05.208
2026-04-10 11:18:05.272 | step 2 | route=IT_TicketPost | empId=46682 | query=IT_Ticket_Save_SPOC | queryMs=63.12
2026-04-10 11:18:05.281 | step 3 | route=IT_TicketPost | empId=46682 | apiMs=72.88 | totalMs=72.88
2026-04-10 11:18:05.281 | step 1 | route=IT_TicketPost | empId=46682 | query called at=11:18:05.281
2026-04-10 11:18:05.325 | step 2 | route=IT_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=42.85
2026-04-10 11:18:05.325 | step 3 | route=IT_TicketPost | empId=46682 | apiMs=43.78 | totalMs=43.78
2026-04-10 11:18:05.326 | step 1 | route=IT_TicketPost | empId=46682 | query called at=11:18:05.326
2026-04-10 11:18:05.333 | step 2 | route=IT_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.11
2026-04-10 11:18:05.333 | step 3 | route=IT_TicketPost | empId=46682 | apiMs=7.84 | totalMs=7.84
2026-04-10 11:18:05.563 | step 1 | route=IT_Ticket | empId=46682 | query called at=11:18:05.563
2026-04-10 11:18:05.580 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=16.22
2026-04-10 11:18:05.588 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=7.79
2026-04-10 11:18:05.596 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-10 11:18:05.605 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-04-10 11:18:05.613 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=8.12
2026-04-10 11:18:05.626 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=12.1
2026-04-10 11:18:05.626 | step 3 | route=IT_Ticket | empId=46682 | apiMs=63.16 | totalMs=63.16
2026-04-10 11:18:05.627 | step 1 | route=IT_Ticket | empId=46682 | query called at=11:18:05.627
2026-04-10 11:18:05.635 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=7.5
2026-04-10 11:18:05.643 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-04-10 11:18:05.651 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-04-10 11:18:05.652 | step 3 | route=IT_Ticket | empId=46682 | apiMs=25.03 | totalMs=25.03
2026-04-10 11:18:47.915 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=11:18:47.915
2026-04-10 11:18:48.007 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=91.46
2026-04-10 11:18:48.007 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=92.68 | totalMs=92.68
2026-04-10 11:18:48.869 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:18:48.869
2026-04-10 11:21:34.070 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:21:34.070
2026-04-10 11:21:34.080 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-10 11:21:34.085 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-10 11:21:34.090 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-10 11:21:34.094 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-10 11:21:34.095 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-10 11:21:34.097 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.28
2026-04-10 11:21:34.097 | step 3 | route=IT_Ticket | empId=46973 | apiMs=27.51 | totalMs=27.51
2026-04-10 11:21:34.098 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:21:34.098
2026-04-10 11:21:34.099 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-10 11:21:34.101 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-10 11:21:34.102 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-10 11:21:34.102 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.50 | totalMs=4.50
2026-04-10 11:22:19.191 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=11:22:19.191
2026-04-10 11:22:19.843 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=651.37
2026-04-10 11:22:19.847 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=655.31 | totalMs=655.31
2026-04-10 11:22:22.340 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=11:22:22.340
2026-04-10 11:22:22.351 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-04-10 11:22:22.352 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=12.23 | totalMs=12.23
2026-04-10 11:23:21.841 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:23:21.841
2026-04-10 11:23:21.865 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=23.99
2026-04-10 11:23:21.866 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=25.11 | totalMs=25.11
2026-04-10 11:23:21.867 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:23:21.867
2026-04-10 11:23:22.064 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=196.64
2026-04-10 11:23:22.066 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=199.13 | totalMs=199.13
2026-04-10 11:23:22.066 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:23:22.066
2026-04-10 11:23:22.068 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-10 11:23:22.068 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.23 | totalMs=2.23
2026-04-10 11:23:34.202 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:23:34.202
2026-04-10 11:23:34.213 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-10 11:23:34.214 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-10 11:23:34.216 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-10 11:23:34.217 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-10 11:23:34.219 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-10 11:23:34.221 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-10 11:23:34.221 | step 3 | route=IT_Ticket | empId=46973 | apiMs=19.17 | totalMs=19.17
2026-04-10 11:23:34.222 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:23:34.222
2026-04-10 11:23:34.224 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-04-10 11:23:34.225 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-10 11:23:34.226 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-10 11:23:34.227 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.91 | totalMs=4.91
2026-04-10 11:24:01.700 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:24:01.700
2026-04-10 11:24:01.781 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=80.83
2026-04-10 11:24:01.782 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=81.94 | totalMs=81.94
2026-04-10 11:24:02.556 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:24:02.556
2026-04-10 11:24:10.078 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=11:24:10.078
2026-04-10 11:24:10.101 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=22.45
2026-04-10 11:24:10.105 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=27.83 | totalMs=27.83
2026-04-10 11:24:10.109 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=11:24:10.109
2026-04-10 11:24:10.113 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-10 11:24:10.114 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-10 11:24:10.116 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-10 11:24:10.116 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.47 | totalMs=7.47
2026-04-10 11:24:12.330 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=11:24:12.330
2026-04-10 11:24:12.388 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=57.14
2026-04-10 11:24:12.388 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=58.05 | totalMs=58.05
2026-04-10 11:24:13.086 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:24:13.086
2026-04-10 11:25:08.769 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:25:08.769
2026-04-10 11:25:08.780 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-04-10 11:25:08.782 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-10 11:25:08.783 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-10 11:25:08.785 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-10 11:25:08.787 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-10 11:25:08.789 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.68
2026-04-10 11:25:08.789 | step 3 | route=IT_Ticket | empId=50822 | apiMs=20.33 | totalMs=20.33
2026-04-10 11:25:08.790 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:25:08.790
2026-04-10 11:25:08.791 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-10 11:25:08.793 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-10 11:25:08.794 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-10 11:25:08.795 | step 3 | route=IT_Ticket | empId=50822 | apiMs=5.08 | totalMs=5.08
2026-04-10 11:25:48.417 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50822 | query called at=11:25:48.417
2026-04-10 11:25:48.608 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=190.15
2026-04-10 11:25:48.612 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50822 | apiMs=194.20 | totalMs=194.20
2026-04-10 11:25:50.992 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query called at=11:25:50.992
2026-04-10 11:25:51.021 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=28.24
2026-04-10 11:25:51.021 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50822 | apiMs=29.24 | totalMs=29.24
2026-04-10 11:25:57.385 | step 5 | route=dashboard | empId=GGA0871 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-10 11:26:47.044 | step 1 | route=IT_Ticket_Report | empId=50822 | query called at=11:26:47.044
2026-04-10 11:26:47.433 | step 2 | route=IT_Ticket_Report | empId=50822 | query=kpi_it_ticket_report_page_proc | queryMs=388.79
2026-04-10 11:26:47.434 | step 3 | route=IT_Ticket_Report | empId=50822 | apiMs=389.96 | totalMs=389.96
2026-04-10 11:26:49.904 | step 4 | route=pageRenderd | empId=50822 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:26:49.904
2026-04-10 11:26:52.267 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:26:52.267
2026-04-10 11:26:52.278 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-10 11:26:52.283 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-10 11:26:52.287 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-10 11:26:52.291 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-10 11:26:52.294 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.83
2026-04-10 11:26:52.296 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.95
2026-04-10 11:26:52.297 | step 3 | route=IT_Ticket | empId=50822 | apiMs=30.03 | totalMs=30.03
2026-04-10 11:26:52.297 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:26:52.297
2026-04-10 11:26:52.299 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-10 11:26:52.301 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-10 11:26:52.302 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-10 11:26:52.303 | step 3 | route=IT_Ticket | empId=50822 | apiMs=5.26 | totalMs=5.26
2026-04-10 11:26:58.353 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50822 | query called at=11:26:58.353
2026-04-10 11:26:58.618 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=264.3
2026-04-10 11:26:58.619 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50822 | apiMs=265.38 | totalMs=265.38
2026-04-10 11:27:00.175 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query called at=11:27:00.175
2026-04-10 11:27:00.190 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-04-10 11:27:00.193 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50822 | apiMs=17.52 | totalMs=17.52
2026-04-10 11:27:29.272 | step 1 | route=IT_TicketPost | empId=50822 | query called at=11:27:29.272
2026-04-10 11:27:29.284 | step 2 | route=IT_TicketPost | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-04-10 11:27:29.288 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=15.72 | totalMs=15.72
2026-04-10 11:27:29.291 | step 1 | route=IT_TicketPost | empId=50822 | query called at=11:27:29.291
2026-04-10 11:27:29.318 | step 2 | route=IT_TicketPost | empId=50822 | query=IT_Ticket_Save_SPOC | queryMs=24.64
2026-04-10 11:27:29.321 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=29.78 | totalMs=29.78
2026-04-10 11:27:29.321 | step 1 | route=IT_TicketPost | empId=50822 | query called at=11:27:29.321
2026-04-10 11:27:29.323 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-10 11:27:29.323 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=2.49 | totalMs=2.49
2026-04-10 11:27:29.324 | step 1 | route=IT_TicketPost | empId=50822 | query called at=11:27:29.324
2026-04-10 11:27:29.325 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-10 11:27:29.326 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=1.64 | totalMs=1.64
2026-04-10 11:27:29.554 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:27:29.554
2026-04-10 11:27:29.563 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=9.17
2026-04-10 11:27:29.565 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-10 11:27:29.566 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-10 11:27:29.568 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-10 11:27:29.569 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-10 11:27:29.571 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.27
2026-04-10 11:27:29.571 | step 3 | route=IT_Ticket | empId=50822 | apiMs=17.48 | totalMs=17.48
2026-04-10 11:27:29.572 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:27:29.572
2026-04-10 11:27:29.573 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-10 11:27:29.575 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-10 11:27:29.576 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-10 11:27:29.576 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.68 | totalMs=4.68
2026-04-10 11:58:09.007 | step 1 | route=IT_Ticket | empId=63984 | query called at=11:58:09.007
2026-04-10 11:58:09.069 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=60.92
2026-04-10 11:58:09.074 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-10 11:58:09.078 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-10 11:58:09.082 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-10 11:58:09.107 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=24.63
2026-04-10 11:58:09.113 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=5.7
2026-04-10 11:58:09.113 | step 3 | route=IT_Ticket | empId=63984 | apiMs=105.64 | totalMs=105.64
2026-04-10 11:58:09.113 | step 1 | route=IT_Ticket | empId=63984 | query called at=11:58:09.113
2026-04-10 11:58:09.134 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=20.12
2026-04-10 11:58:09.135 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-10 11:58:09.137 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-10 11:58:09.137 | step 3 | route=IT_Ticket | empId=63984 | apiMs=23.43 | totalMs=23.43
2026-04-10 11:58:23.960 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=11:58:23.960
2026-04-10 11:58:24.110 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=150.2
2026-04-10 11:58:24.111 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=151.23 | totalMs=151.23
2026-04-10 11:58:26.313 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=11:58:26.313
2026-04-10 11:58:26.344 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=28.13
2026-04-10 11:58:26.347 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=34.37 | totalMs=34.37
2026-04-10 12:05:29.364 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:05:29.364
2026-04-10 12:05:29.422 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=57.07
2026-04-10 12:05:29.425 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=61.30 | totalMs=61.30
2026-04-10 12:05:29.428 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:05:29.428
2026-04-10 12:05:29.454 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=22.77
2026-04-10 12:05:29.459 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=30.75 | totalMs=30.75
2026-04-10 12:05:29.459 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:05:29.459
2026-04-10 12:05:29.483 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.78
2026-04-10 12:05:29.484 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=24.59 | totalMs=24.59
2026-04-10 12:05:29.484 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:05:29.484
2026-04-10 12:05:29.486 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-10 12:05:29.486 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.67 | totalMs=1.67
2026-04-10 12:05:29.756 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:05:29.756
2026-04-10 12:05:29.769 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-04-10 12:05:29.771 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-04-10 12:05:29.772 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-10 12:05:29.774 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-10 12:05:29.799 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=25.06
2026-04-10 12:05:29.806 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=5.97
2026-04-10 12:05:29.806 | step 3 | route=IT_Ticket | empId=63984 | apiMs=49.55 | totalMs=49.55
2026-04-10 12:05:29.807 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:05:29.807
2026-04-10 12:05:29.827 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=19.53
2026-04-10 12:05:29.828 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-10 12:05:29.830 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-10 12:05:29.830 | step 3 | route=IT_Ticket | empId=63984 | apiMs=23.85 | totalMs=23.85
2026-04-10 12:10:31.070 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:10:31.070
2026-04-10 12:10:31.122 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=52.06
2026-04-10 12:10:31.126 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=56.05 | totalMs=56.05
2026-04-10 12:10:31.512 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:31.512
2026-04-10 12:10:38.770 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=12:10:38.770
2026-04-10 12:10:38.814 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=43.87
2026-04-10 12:10:38.951 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=181.70 | totalMs=181.70
2026-04-10 12:10:38.954 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=12:10:38.954
2026-04-10 12:10:38.982 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.47
2026-04-10 12:10:38.983 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-10 12:10:38.984 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-10 12:10:38.985 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=30.26 | totalMs=30.26
2026-04-10 12:10:39.253 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:10:39.253
2026-04-10 12:10:39.268 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=14.8
2026-04-10 12:10:39.269 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=15.68 | totalMs=15.68
2026-04-10 12:10:39.685 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:39.685
2026-04-10 12:24:11.541 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:24:11.541
2026-04-10 12:24:11.589 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=48.25
2026-04-10 12:24:11.598 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.61
2026-04-10 12:24:11.606 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-04-10 12:24:11.614 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-04-10 12:24:11.647 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=32.88
2026-04-10 12:24:11.659 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=11.28
2026-04-10 12:24:11.659 | step 3 | route=IT_Ticket | empId=65224 | apiMs=118.82 | totalMs=118.82
2026-04-10 12:24:11.660 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:24:11.660
2026-04-10 12:24:11.685 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=24.89
2026-04-10 12:24:11.694 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-04-10 12:24:11.702 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-04-10 12:24:11.702 | step 3 | route=IT_Ticket | empId=65224 | apiMs=42.24 | totalMs=42.24
2026-04-10 12:24:22.731 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=12:24:22.731
2026-04-10 12:24:23.050 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=319.16
2026-04-10 12:24:23.054 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=322.90 | totalMs=322.90
2026-04-10 12:24:25.088 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=12:24:25.088
2026-04-10 12:24:25.115 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=26.67
2026-04-10 12:24:25.115 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=27.67 | totalMs=27.67
2026-04-10 12:24:27.094 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=12:24:27.094
2026-04-10 12:24:27.107 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=12.24
2026-04-10 12:24:27.107 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=13.06 | totalMs=13.06
2026-04-10 12:24:31.422 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:24:31.422
2026-04-10 12:24:31.441 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=18.23
2026-04-10 12:24:31.449 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.59
2026-04-10 12:24:31.457 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-04-10 12:24:31.466 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-04-10 12:24:31.474 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=7.97
2026-04-10 12:24:31.483 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=8.34
2026-04-10 12:24:31.483 | step 3 | route=IT_Ticket | empId=46985 | apiMs=60.99 | totalMs=60.99
2026-04-10 12:24:31.484 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:24:31.484
2026-04-10 12:24:31.491 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.3
2026-04-10 12:24:31.500 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-04-10 12:24:31.508 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-04-10 12:24:31.508 | step 3 | route=IT_Ticket | empId=46985 | apiMs=24.62 | totalMs=24.62
2026-04-10 12:24:40.327 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=12:24:40.327
2026-04-10 12:24:40.433 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=105.19
2026-04-10 12:24:40.437 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=109.17 | totalMs=109.17
2026-04-10 12:24:42.096 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=12:24:42.096
2026-04-10 12:24:42.128 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=31.44
2026-04-10 12:24:42.130 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=34.92 | totalMs=34.92
2026-04-10 12:25:12.919 | step 1 | route=IT_TicketPost | empId=65224 | query called at=12:25:12.919
2026-04-10 12:25:12.936 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=16.23
2026-04-10 12:25:12.940 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=20.14 | totalMs=20.14
2026-04-10 12:25:12.942 | step 1 | route=IT_TicketPost | empId=65224 | query called at=12:25:12.942
2026-04-10 12:25:12.982 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=36.44
2026-04-10 12:25:12.994 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=51.63 | totalMs=51.63
2026-04-10 12:25:12.994 | step 1 | route=IT_TicketPost | empId=65224 | query called at=12:25:12.994
2026-04-10 12:25:13.027 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.68
2026-04-10 12:25:13.027 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=32.51 | totalMs=32.51
2026-04-10 12:25:13.027 | step 1 | route=IT_TicketPost | empId=65224 | query called at=12:25:13.027
2026-04-10 12:25:13.035 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.09
2026-04-10 12:25:13.035 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=7.76 | totalMs=7.76
2026-04-10 12:25:13.383 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:25:13.383
2026-04-10 12:25:13.399 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=15.6
2026-04-10 12:25:13.407 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.62
2026-04-10 12:25:13.415 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-04-10 12:25:13.424 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-04-10 12:25:13.432 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=8.01
2026-04-10 12:25:13.441 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=7.76
2026-04-10 12:25:13.441 | step 3 | route=IT_Ticket | empId=65224 | apiMs=57.94 | totalMs=57.94
2026-04-10 12:25:13.441 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:25:13.441
2026-04-10 12:25:13.449 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=7.16
2026-04-10 12:25:13.457 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=7.9
2026-04-10 12:25:13.465 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-04-10 12:25:13.466 | step 3 | route=IT_Ticket | empId=65224 | apiMs=24.39 | totalMs=24.39
2026-04-10 12:25:38.866 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:25:38.866
2026-04-10 12:25:38.879 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.95
2026-04-10 12:25:38.880 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=13.43 | totalMs=13.43
2026-04-10 12:25:38.880 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:25:38.880
2026-04-10 12:25:38.897 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=16.22
2026-04-10 12:25:38.938 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=57.71 | totalMs=57.71
2026-04-10 12:25:38.939 | step 1 | route=IT_TicketPost | empId=46985 | query called at=12:25:38.939
2026-04-10 12:25:38.941 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-10 12:25:38.941 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.43 | totalMs=2.43
2026-04-10 12:25:39.209 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:25:39.209
2026-04-10 12:25:39.225 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=15.46
2026-04-10 12:25:39.233 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.68
2026-04-10 12:25:39.241 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-04-10 12:25:39.249 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-10 12:25:39.258 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-04-10 12:25:39.266 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=8.2
2026-04-10 12:25:39.267 | step 3 | route=IT_Ticket | empId=46985 | apiMs=58.08 | totalMs=58.08
2026-04-10 12:25:39.267 | step 1 | route=IT_Ticket | empId=46985 | query called at=12:25:39.267
2026-04-10 12:25:39.275 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.21
2026-04-10 12:25:39.283 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-04-10 12:25:39.292 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-04-10 12:25:39.292 | step 3 | route=IT_Ticket | empId=46985 | apiMs=24.79 | totalMs=24.79
2026-04-10 12:38:01.323 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=12:38:01.323
2026-04-10 12:38:01.390 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=66.34
2026-04-10 12:38:01.393 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=69.89 | totalMs=69.89
2026-04-10 12:38:02.446 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:38:02.446
2026-04-10 12:38:07.391 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=12:38:07.391
2026-04-10 12:38:07.423 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=32.14
2026-04-10 12:38:07.438 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=10.51
2026-04-10 12:38:07.454 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=11.55
2026-04-10 12:38:07.463 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=2
2026-04-10 12:38:07.466 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.93
2026-04-10 12:38:07.468 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=77.21 | totalMs=77.21
2026-04-10 12:38:07.470 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-10).
2026-04-10 12:38:07.735 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=12:38:07.735
2026-04-10 12:38:07.761 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=25.9
2026-04-10 12:38:07.762 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=26.81 | totalMs=26.81
2026-04-10 12:38:08.334 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:38:08.334
2026-04-10 12:38:10.526 | step 1 | route=IT_Ticket | empId=26116 | query called at=12:38:10.526
2026-04-10 12:38:10.570 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=43.36
2026-04-10 12:38:10.571 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-10 12:38:10.572 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-10 12:38:10.573 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-10 12:38:10.587 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=13.14
2026-04-10 12:38:10.591 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=3.29
2026-04-10 12:38:10.591 | step 3 | route=IT_Ticket | empId=26116 | apiMs=65.29 | totalMs=65.29
2026-04-10 12:38:10.591 | step 1 | route=IT_Ticket | empId=26116 | query called at=12:38:10.591
2026-04-10 12:38:10.602 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=10.11
2026-04-10 12:38:10.603 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-10 12:38:10.604 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-10 12:38:10.604 | step 3 | route=IT_Ticket | empId=26116 | apiMs=13.08 | totalMs=13.08
2026-04-10 12:38:17.478 | step 1 | route=Ticket_Entry_SPOC_Module | empId=26116 | query called at=12:38:17.478
2026-04-10 12:38:17.576 | step 2 | route=Ticket_Entry_SPOC_Module | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=97.59
2026-04-10 12:38:17.577 | step 3 | route=Ticket_Entry_SPOC_Module | empId=26116 | apiMs=98.60 | totalMs=98.60
2026-04-10 12:38:19.374 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=26116 | query called at=12:38:19.374
2026-04-10 12:38:19.413 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=38.26
2026-04-10 12:38:19.416 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=26116 | apiMs=41.97 | totalMs=41.97
2026-04-10 12:38:48.302 | step 1 | route=IT_TicketPost | empId=26116 | query called at=12:38:48.302
2026-04-10 12:38:48.315 | step 2 | route=IT_TicketPost | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=13.1
2026-04-10 12:38:48.318 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=16.80 | totalMs=16.80
2026-04-10 12:38:48.321 | step 1 | route=IT_TicketPost | empId=26116 | query called at=12:38:48.321
2026-04-10 12:38:48.353 | step 2 | route=IT_TicketPost | empId=26116 | query=IT_Ticket_Save_SPOC | queryMs=29.01
2026-04-10 12:38:48.355 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=33.64 | totalMs=33.64
2026-04-10 12:38:48.355 | step 1 | route=IT_TicketPost | empId=26116 | query called at=12:38:48.355
2026-04-10 12:38:48.379 | step 2 | route=IT_TicketPost | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.4
2026-04-10 12:38:48.379 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=24.20 | totalMs=24.20
2026-04-10 12:38:48.380 | step 1 | route=IT_TicketPost | empId=26116 | query called at=12:38:48.380
2026-04-10 12:38:48.381 | step 2 | route=IT_TicketPost | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-10 12:38:48.382 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=1.76 | totalMs=1.76
2026-04-10 12:38:50.561 | step 1 | route=IT_Ticket | empId=26116 | query called at=12:38:50.561
2026-04-10 12:38:50.575 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=13.41
2026-04-10 12:38:50.580 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.87
2026-04-10 12:38:50.584 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-10 12:38:50.597 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-10 12:38:50.599 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-10 12:38:50.613 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=13.67
2026-04-10 12:38:50.613 | step 3 | route=IT_Ticket | empId=26116 | apiMs=51.91 | totalMs=51.91
2026-04-10 12:38:50.614 | step 1 | route=IT_Ticket | empId=26116 | query called at=12:38:50.614
2026-04-10 12:38:50.619 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=5.28
2026-04-10 12:38:50.621 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-10 12:38:50.624 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=3.26
2026-04-10 12:38:50.625 | step 3 | route=IT_Ticket | empId=26116 | apiMs=10.90 | totalMs=10.90
2026-04-10 12:49:18.152 | step 1 | route=IT_Ticket | empId=68352 | query called at=12:49:18.152
2026-04-10 12:49:18.192 | step 2 | route=IT_Ticket | empId=68352 | query=KPI_IT_Ticket_Details_New | queryMs=39.21
2026-04-10 12:49:18.194 | step 2 | route=IT_Ticket | empId=68352 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-10 12:49:18.195 | step 2 | route=IT_Ticket | empId=68352 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-10 12:49:18.196 | step 2 | route=IT_Ticket | empId=68352 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-10 12:49:18.219 | step 2 | route=IT_Ticket | empId=68352 | query=Kpi_it_Ticket_Details | queryMs=22.53
2026-04-10 12:49:18.225 | step 2 | route=IT_Ticket | empId=68352 | query=VMS_Comp_login_proc | queryMs=5.18
2026-04-10 12:49:18.225 | step 3 | route=IT_Ticket | empId=68352 | apiMs=73.33 | totalMs=73.33
2026-04-10 12:49:18.226 | step 1 | route=IT_Ticket | empId=68352 | query called at=12:49:18.226
2026-04-10 12:49:18.243 | step 2 | route=IT_Ticket | empId=68352 | query=Kpi_HW_Ticket_Details | queryMs=17.37
2026-04-10 12:49:18.245 | step 2 | route=IT_Ticket | empId=68352 | query=Kpi_HW_Ticket_Details | queryMs=1.59
2026-04-10 12:49:18.247 | step 2 | route=IT_Ticket | empId=68352 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-10 12:49:18.247 | step 3 | route=IT_Ticket | empId=68352 | apiMs=21.30 | totalMs=21.30
2026-04-10 12:50:28.986 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68352 | query called at=12:50:28.986
2026-04-10 12:50:29.127 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68352 | query=KPI_IT_Ticket_Details_New | queryMs=139.87
2026-04-10 12:50:29.131 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68352 | apiMs=144.90 | totalMs=144.90
2026-04-10 12:50:32.536 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68352 | query called at=12:50:32.536
2026-04-10 12:50:32.550 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68352 | query=KPI_IT_Ticket_Details_New | queryMs=12.81
2026-04-10 12:50:32.550 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68352 | apiMs=13.85 | totalMs=13.85
2026-04-10 12:50:45.287 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:50:45.287
2026-04-10 12:50:45.341 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=53.58
2026-04-10 12:50:45.342 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=54.66 | totalMs=54.66
2026-04-10 12:50:46.770 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:50:46.770
2026-04-10 12:50:54.161 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:50:54.161
2026-04-10 12:50:54.366 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=204.26
2026-04-10 12:50:54.372 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.26
2026-04-10 12:50:54.377 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.32
2026-04-10 12:50:54.394 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.31
2026-04-10 12:50:54.397 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.93
2026-04-10 12:50:54.400 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1
2026-04-10 12:50:54.402 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=0.99
2026-04-10 12:50:54.403 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=242.05 | totalMs=242.05
2026-04-10 12:50:54.404 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:50:54.404
2026-04-10 12:50:54.405 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-10 12:50:54.407 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-10 12:50:54.408 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-10 12:50:54.408 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.15 | totalMs=4.15
2026-04-10 12:50:54.408 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:50:54.408
2026-04-10 12:50:54.410 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-10 12:50:54.411 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-10 12:50:54.412 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-10 12:50:54.412 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.92 | totalMs=3.92
2026-04-10 12:50:54.413 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:50:54.413
2026-04-10 12:50:54.414 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-10 12:50:54.415 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-10 12:50:54.416 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-10 12:50:54.417 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.75 | totalMs=3.75
2026-04-10 12:50:54.417 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:50:54.417
2026-04-10 12:50:54.418 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-10 12:50:54.420 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-10 12:50:54.421 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-10 12:50:54.421 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.98 | totalMs=3.98
2026-04-10 12:50:54.422 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:50:54.422
2026-04-10 12:50:54.423 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-10 12:50:54.424 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-10 12:50:54.425 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-10 12:50:54.425 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.74 | totalMs=3.74
2026-04-10 12:50:54.426 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:50:54.426
2026-04-10 12:50:54.427 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-10 12:50:54.428 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-10 12:50:54.430 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-10 12:50:54.430 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.85 | totalMs=3.85
2026-04-10 12:50:54.430 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:50:54.430
2026-04-10 12:50:54.431 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-10 12:50:54.433 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-10 12:50:54.434 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-10 12:50:54.434 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.67 | totalMs=3.67
2026-04-10 12:50:54.742 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:50:54.742
2026-04-10 12:50:54.764 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=20.91
2026-04-10 12:50:54.764 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=21.82 | totalMs=21.82
2026-04-10 12:50:55.473 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:50:55.473
2026-04-10 13:03:28.318 | step 1 | route=IT_TicketPost | empId=68352 | query called at=13:03:28.318
2026-04-10 13:03:28.372 | step 2 | route=IT_TicketPost | empId=68352 | query=KPI_IT_Ticket_Details_New | queryMs=52.98
2026-04-10 13:03:28.375 | step 3 | route=IT_TicketPost | empId=68352 | apiMs=56.93 | totalMs=56.93
2026-04-10 13:03:28.378 | step 1 | route=IT_TicketPost | empId=68352 | query called at=13:03:28.378
2026-04-10 13:03:28.428 | step 2 | route=IT_TicketPost | empId=68352 | query=IT_Ticket_Save_SPOC | queryMs=47.39
2026-04-10 13:03:28.444 | step 3 | route=IT_TicketPost | empId=68352 | apiMs=65.60 | totalMs=65.60
2026-04-10 13:03:28.444 | step 1 | route=IT_TicketPost | empId=68352 | query called at=13:03:28.444
2026-04-10 13:03:28.448 | step 2 | route=IT_TicketPost | empId=68352 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.92
2026-04-10 13:03:28.449 | step 3 | route=IT_TicketPost | empId=68352 | apiMs=4.80 | totalMs=4.80
2026-04-10 13:03:28.697 | step 1 | route=IT_Ticket | empId=68352 | query called at=13:03:28.697
2026-04-10 13:03:28.707 | step 2 | route=IT_Ticket | empId=68352 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-10 13:03:28.709 | step 2 | route=IT_Ticket | empId=68352 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-10 13:03:28.710 | step 2 | route=IT_Ticket | empId=68352 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-10 13:03:28.712 | step 2 | route=IT_Ticket | empId=68352 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-10 13:03:28.730 | step 2 | route=IT_Ticket | empId=68352 | query=Kpi_it_Ticket_Details | queryMs=18.16
2026-04-10 13:03:28.732 | step 2 | route=IT_Ticket | empId=68352 | query=VMS_Comp_login_proc | queryMs=1.33
2026-04-10 13:03:28.733 | step 3 | route=IT_Ticket | empId=68352 | apiMs=35.65 | totalMs=35.65
2026-04-10 13:03:28.733 | step 1 | route=IT_Ticket | empId=68352 | query called at=13:03:28.733
2026-04-10 13:03:28.746 | step 2 | route=IT_Ticket | empId=68352 | query=Kpi_HW_Ticket_Details | queryMs=12.18
2026-04-10 13:03:28.747 | step 2 | route=IT_Ticket | empId=68352 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-10 13:03:28.748 | step 2 | route=IT_Ticket | empId=68352 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-10 13:03:28.748 | step 3 | route=IT_Ticket | empId=68352 | apiMs=15.47 | totalMs=15.47
2026-04-10 13:07:42.292 | step 1 | route=IT_Ticket | empId=46974 | query called at=13:07:42.292
2026-04-10 13:07:42.304 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-04-10 13:07:42.310 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=2.85
2026-04-10 13:07:42.315 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-04-10 13:07:42.319 | step 2 | route=IT_Ticket | empId=46974 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-10 13:07:42.320 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-10 13:07:42.322 | step 2 | route=IT_Ticket | empId=46974 | query=VMS_Comp_login_proc | queryMs=1.4
2026-04-10 13:07:42.322 | step 3 | route=IT_Ticket | empId=46974 | apiMs=30.75 | totalMs=30.75
2026-04-10 13:07:42.323 | step 1 | route=IT_Ticket | empId=46974 | query called at=13:07:42.323
2026-04-10 13:07:42.325 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-10 13:07:42.326 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-10 13:07:42.328 | step 2 | route=IT_Ticket | empId=46974 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-10 13:07:42.328 | step 3 | route=IT_Ticket | empId=46974 | apiMs=5.19 | totalMs=5.19
2026-04-10 13:07:47.712 | step 1 | route=IT_Ticket_Report | empId=46974 | query called at=13:07:47.712
2026-04-10 13:07:48.028 | step 2 | route=IT_Ticket_Report | empId=46974 | query=kpi_it_ticket_report_page_proc | queryMs=315.62
2026-04-10 13:07:48.028 | step 3 | route=IT_Ticket_Report | empId=46974 | apiMs=316.72 | totalMs=316.72
2026-04-10 13:07:48.413 | step 4 | route=pageRenderd | empId=46974 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:07:48.413
2026-04-10 13:08:30.763 | step 1 | route=Ticket_SPOC_Approve | empId=46974 | query called at=13:08:30.763
2026-04-10 13:08:30.807 | step 2 | route=Ticket_SPOC_Approve | empId=46974 | query=IT_TIcket_SPOCApp_Report | queryMs=43.39
2026-04-10 13:08:30.810 | step 3 | route=Ticket_SPOC_Approve | empId=46974 | apiMs=47.46 | totalMs=47.46
2026-04-10 13:08:31.538 | step 4 | route=pageRenderd | empId=46974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:08:31.538
2026-04-10 14:20:20.436 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:20:20.436
2026-04-10 14:20:20.488 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=51.03
2026-04-10 14:20:20.491 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=55.19 | totalMs=55.19
2026-04-10 14:20:20.883 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:20:20.883
2026-04-10 14:20:29.350 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=14:20:29.350
2026-04-10 14:20:29.403 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=48.82
2026-04-10 14:20:29.426 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=75.64 | totalMs=75.64
2026-04-10 14:20:29.429 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=14:20:29.429
2026-04-10 14:20:29.438 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.34
2026-04-10 14:20:29.439 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-10 14:20:29.441 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-10 14:20:29.441 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=11.78 | totalMs=11.78
2026-04-10 14:20:40.865 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:20:40.865
2026-04-10 14:20:40.885 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=19.05
2026-04-10 14:20:40.886 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=20.06 | totalMs=20.06
2026-04-10 14:20:41.211 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:20:41.211
2026-04-10 14:32:35.326 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:32:35.326
2026-04-10 14:32:35.466 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=139.47
2026-04-10 14:32:35.469 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=143.63 | totalMs=143.63
2026-04-10 14:32:45.847 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:32:45.847
2026-04-10 14:33:32.425 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:33:32.425
2026-04-10 14:33:32.460 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=34.61
2026-04-10 14:33:32.470 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-04-10 14:33:32.476 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.72
2026-04-10 14:33:32.482 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.45
2026-04-10 14:33:32.484 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=58.26 | totalMs=58.26
2026-04-10 14:33:32.484 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:33:32.484
2026-04-10 14:33:32.508 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.57
2026-04-10 14:33:32.510 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-10 14:33:32.511 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-10 14:33:32.512 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=27.61 | totalMs=27.61
2026-04-10 14:33:57.094 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:33:57.094
2026-04-10 14:33:57.096 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-10 14:33:57.101 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-10 14:33:57.105 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-10 14:33:57.107 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=13.31 | totalMs=13.31
2026-04-10 14:33:58.694 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:33:58.694
2026-04-10 14:33:58.696 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-04-10 14:33:58.698 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-10 14:33:58.699 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-10 14:33:58.700 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.50 | totalMs=5.50
2026-04-10 14:34:00.205 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:34:00.205
2026-04-10 14:34:00.207 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-10 14:34:00.208 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-10 14:34:00.209 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-10 14:34:00.210 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.13 | totalMs=5.13
2026-04-10 14:34:02.025 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:34:02.025
2026-04-10 14:34:02.059 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.57
2026-04-10 14:34:02.060 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.48 | totalMs=34.48
2026-04-10 14:34:03.097 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:34:03.097
2026-04-10 15:11:01.216 | step 1 | route=IT_Ticket | empId=20299 | query called at=15:11:01.216
2026-04-10 15:11:01.242 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=25.37
2026-04-10 15:11:01.244 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-10 15:11:01.245 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-10 15:11:01.246 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-10 15:11:01.311 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_it_Ticket_Details | queryMs=63.79
2026-04-10 15:11:01.315 | step 2 | route=IT_Ticket | empId=20299 | query=VMS_Comp_login_proc | queryMs=3.23
2026-04-10 15:11:01.315 | step 3 | route=IT_Ticket | empId=20299 | apiMs=98.93 | totalMs=98.93
2026-04-10 15:11:01.316 | step 1 | route=IT_Ticket | empId=20299 | query called at=15:11:01.316
2026-04-10 15:11:01.327 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=10.75
2026-04-10 15:11:01.328 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-10 15:11:01.329 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-10 15:11:01.330 | step 3 | route=IT_Ticket | empId=20299 | apiMs=14.06 | totalMs=14.06
2026-04-10 15:11:42.845 | step 1 | route=IT_Ticket | empId=20299 | query called at=15:11:42.845
2026-04-10 15:11:42.856 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-10 15:11:42.858 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-10 15:11:42.859 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-10 15:11:42.861 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-10 15:11:42.862 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-10 15:11:42.868 | step 2 | route=IT_Ticket | empId=20299 | query=VMS_Comp_login_proc | queryMs=5.38
2026-04-10 15:11:42.868 | step 3 | route=IT_Ticket | empId=20299 | apiMs=22.98 | totalMs=22.98
2026-04-10 15:11:42.869 | step 1 | route=IT_Ticket | empId=20299 | query called at=15:11:42.869
2026-04-10 15:11:42.870 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-10 15:11:42.871 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-10 15:11:42.873 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-10 15:11:42.873 | step 3 | route=IT_Ticket | empId=20299 | apiMs=4.26 | totalMs=4.26
2026-04-10 15:11:50.533 | step 1 | route=HW_TicketFun | empId= | query called at=15:11:50.533
2026-04-10 15:11:50.544 | step 2 | route=HW_TicketFun | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=10.45
2026-04-10 15:11:50.545 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.66 | totalMs=11.66
2026-04-10 15:12:10.481 | step 1 | route=HW_TicketPost | empId=20299 | query called at=15:12:10.481
2026-04-10 15:12:10.506 | step 2 | route=HW_TicketPost | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=24.42
2026-04-10 15:12:10.510 | step 3 | route=HW_TicketPost | empId=20299 | apiMs=28.61 | totalMs=28.61
2026-04-10 15:12:10.513 | step 1 | route=HW_TicketPost | empId=20299 | query called at=15:12:10.513
2026-04-10 15:12:10.518 | step 2 | route=HW_TicketPost | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-10 15:12:10.518 | step 3 | route=HW_TicketPost | empId=20299 | apiMs=5.03 | totalMs=5.03
2026-04-10 15:12:10.519 | step 1 | route=HW_TicketPost | empId=20299 | query called at=15:12:10.519
2026-04-10 15:12:10.520 | step 2 | route=HW_TicketPost | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-10 15:12:10.521 | step 3 | route=HW_TicketPost | empId=20299 | apiMs=2.00 | totalMs=2.00
2026-04-10 15:12:10.521 | step 1 | route=HW_TicketPost | empId=20299 | query called at=15:12:10.521
2026-04-10 15:12:10.542 | step 2 | route=HW_TicketPost | empId=20299 | query=hw_ticket_save_proc_kpi | queryMs=20.35
2026-04-10 15:12:10.555 | step 3 | route=HW_TicketPost | empId=20299 | apiMs=33.58 | totalMs=33.58
2026-04-10 15:12:16.120 | step 1 | route=IT_Ticket | empId=20299 | query called at=15:12:16.120
2026-04-10 15:12:16.130 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-10 15:12:16.132 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-10 15:12:16.133 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-10 15:12:16.135 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-10 15:12:16.136 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-10 15:12:16.142 | step 2 | route=IT_Ticket | empId=20299 | query=VMS_Comp_login_proc | queryMs=5.33
2026-04-10 15:12:16.142 | step 3 | route=IT_Ticket | empId=20299 | apiMs=22.54 | totalMs=22.54
2026-04-10 15:12:16.143 | step 1 | route=IT_Ticket | empId=20299 | query called at=15:12:16.143
2026-04-10 15:12:16.144 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-10 15:12:16.146 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-10 15:12:16.147 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-10 15:12:16.147 | step 3 | route=IT_Ticket | empId=20299 | apiMs=4.61 | totalMs=4.61
2026-04-10 15:19:49.395 | step 5 | route=dashboard | empId=GRA0290 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-10 15:36:04.289 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=15:36:04.289
2026-04-10 15:36:04.344 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=54.29
2026-04-10 15:36:04.348 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=58.28 | totalMs=58.28
2026-04-10 15:36:05.276 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:36:05.276
2026-04-10 15:41:38.014 | step 5 | route=dashboard | empId=GSA0029 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-10 15:41:54.317 | step 5 | route=dashboard | empId=GSA0029 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-10 15:42:02.051 | step 5 | route=dashboard | empId=GSA0029 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-10 15:45:10.869 | step 1 | route=IT_Ticket | empId=45959 | query called at=15:45:10.869
2026-04-10 15:45:10.917 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=47.27
2026-04-10 15:45:10.919 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-10 15:45:10.920 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-10 15:45:10.922 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-10 15:45:10.947 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_it_Ticket_Details | queryMs=25.41
2026-04-10 15:45:10.955 | step 2 | route=IT_Ticket | empId=45959 | query=VMS_Comp_login_proc | queryMs=6.85
2026-04-10 15:45:10.955 | step 3 | route=IT_Ticket | empId=45959 | apiMs=86.09 | totalMs=86.09
2026-04-10 15:45:10.956 | step 1 | route=IT_Ticket | empId=45959 | query called at=15:45:10.956
2026-04-10 15:45:10.967 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=11.09
2026-04-10 15:45:10.968 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-10 15:45:10.970 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-10 15:45:10.970 | step 3 | route=IT_Ticket | empId=45959 | apiMs=14.39 | totalMs=14.39
2026-04-10 15:45:31.148 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=15:45:31.148
2026-04-10 15:45:31.195 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=46.5
2026-04-10 15:45:31.196 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=47.55 | totalMs=47.55
2026-04-10 15:45:31.861 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:45:31.861
2026-04-10 16:21:45.440 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:21:45.440
2026-04-10 16:21:45.486 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=45.14
2026-04-10 16:21:45.491 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-10 16:21:45.495 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-10 16:21:45.499 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-10 16:21:45.522 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=22.73
2026-04-10 16:21:45.528 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.56
2026-04-10 16:21:45.528 | step 3 | route=IT_Ticket | empId=46985 | apiMs=87.78 | totalMs=87.78
2026-04-10 16:21:45.529 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:21:45.529
2026-04-10 16:21:45.559 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=29.4
2026-04-10 16:21:45.560 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-10 16:21:45.561 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-10 16:21:45.562 | step 3 | route=IT_Ticket | empId=46985 | apiMs=33.26 | totalMs=33.26
2026-04-10 16:21:53.789 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=16:21:53.789
2026-04-10 16:21:54.008 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=218.37
2026-04-10 16:21:54.011 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=222.12 | totalMs=222.12
2026-04-10 16:21:57.107 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=16:21:57.107
2026-04-10 16:21:57.131 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=23.71
2026-04-10 16:21:57.134 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=27.12 | totalMs=27.12
2026-04-10 16:22:34.561 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:22:34.561
2026-04-10 16:22:34.572 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-10 16:22:34.575 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.33 | totalMs=14.33
2026-04-10 16:22:34.578 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:22:34.578
2026-04-10 16:22:34.604 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=22.95
2026-04-10 16:22:34.606 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=27.77 | totalMs=27.77
2026-04-10 16:22:34.606 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:22:34.606
2026-04-10 16:22:34.623 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.72
2026-04-10 16:22:34.624 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=17.61 | totalMs=17.61
2026-04-10 16:22:34.847 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:22:34.847
2026-04-10 16:22:34.857 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-10 16:22:34.859 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-10 16:22:34.860 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-10 16:22:34.862 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-10 16:22:34.863 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-10 16:22:34.864 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=0.87
2026-04-10 16:22:34.865 | step 3 | route=IT_Ticket | empId=46985 | apiMs=17.40 | totalMs=17.40
2026-04-10 16:22:34.865 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:22:34.865
2026-04-10 16:22:34.866 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-10 16:22:34.867 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-10 16:22:34.869 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-10 16:22:34.869 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.76 | totalMs=3.76
2026-04-10 16:28:41.428 | step 1 | route=IT_Ticket | empId=49680 | query called at=16:28:41.428
2026-04-10 16:28:41.470 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=41.72
2026-04-10 16:28:41.475 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-10 16:28:41.479 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-10 16:28:41.482 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-10 16:28:41.497 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=14.05
2026-04-10 16:28:41.499 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=1.31
2026-04-10 16:28:41.499 | step 3 | route=IT_Ticket | empId=49680 | apiMs=71.26 | totalMs=71.26
2026-04-10 16:28:41.500 | step 1 | route=IT_Ticket | empId=49680 | query called at=16:28:41.500
2026-04-10 16:28:41.519 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=19.42
2026-04-10 16:28:41.521 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-10 16:28:41.522 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-10 16:28:41.523 | step 3 | route=IT_Ticket | empId=49680 | apiMs=23.06 | totalMs=23.06
2026-04-10 16:28:57.682 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49680 | query called at=16:28:57.682
2026-04-10 16:28:57.868 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=185.1
2026-04-10 16:28:57.868 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49680 | apiMs=186.18 | totalMs=186.18
2026-04-10 16:28:59.875 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query called at=16:28:59.875
2026-04-10 16:28:59.907 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=31.25
2026-04-10 16:28:59.910 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49680 | apiMs=34.64 | totalMs=34.64
2026-04-10 16:29:32.094 | step 1 | route=IT_TicketPost | empId=49680 | query called at=16:29:32.094
2026-04-10 16:29:32.105 | step 2 | route=IT_TicketPost | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-04-10 16:29:32.109 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=14.60 | totalMs=14.60
2026-04-10 16:29:32.111 | step 1 | route=IT_TicketPost | empId=49680 | query called at=16:29:32.111
2026-04-10 16:29:32.159 | step 2 | route=IT_TicketPost | empId=49680 | query=IT_Ticket_Save_SPOC | queryMs=44.65
2026-04-10 16:29:32.161 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=49.53 | totalMs=49.53
2026-04-10 16:29:32.161 | step 1 | route=IT_TicketPost | empId=49680 | query called at=16:29:32.161
2026-04-10 16:29:32.164 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-10 16:29:32.164 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=2.70 | totalMs=2.70
2026-04-10 16:29:32.165 | step 1 | route=IT_TicketPost | empId=49680 | query called at=16:29:32.165
2026-04-10 16:29:32.166 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-10 16:29:32.166 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=1.68 | totalMs=1.68
2026-04-10 16:29:36.354 | step 1 | route=IT_Ticket | empId=49680 | query called at=16:29:36.354
2026-04-10 16:29:36.365 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-10 16:29:36.366 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-10 16:29:36.368 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-10 16:29:36.369 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-10 16:29:36.371 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-10 16:29:36.373 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-10 16:29:36.373 | step 3 | route=IT_Ticket | empId=49680 | apiMs=18.76 | totalMs=18.76
2026-04-10 16:29:36.373 | step 1 | route=IT_Ticket | empId=49680 | query called at=16:29:36.373
2026-04-10 16:29:36.375 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-10 16:29:36.377 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-10 16:29:36.378 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-10 16:29:36.378 | step 3 | route=IT_Ticket | empId=49680 | apiMs=4.89 | totalMs=4.89
2026-04-10 16:34:30.194 | step 1 | route=IT_Ticket_Report | empId=39883 | query called at=16:34:30.194
2026-04-10 16:34:30.568 | step 2 | route=IT_Ticket_Report | empId=39883 | query=kpi_it_ticket_report_page_proc | queryMs=373.06
2026-04-10 16:34:30.572 | step 3 | route=IT_Ticket_Report | empId=39883 | apiMs=377.32 | totalMs=377.32
2026-04-10 16:34:33.388 | step 4 | route=pageRenderd | empId=39883 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:34:33.388
2026-04-10 16:34:38.268 | step 1 | route=IT_Ticket | empId=39883 | query called at=16:34:38.268
2026-04-10 16:34:38.312 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=43.57
2026-04-10 16:34:38.317 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-10 16:34:38.321 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-10 16:34:38.324 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-10 16:34:38.339 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=14.18
2026-04-10 16:34:38.345 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=5.53
2026-04-10 16:34:38.345 | step 3 | route=IT_Ticket | empId=39883 | apiMs=77.25 | totalMs=77.25
2026-04-10 16:34:38.346 | step 1 | route=IT_Ticket | empId=39883 | query called at=16:34:38.346
2026-04-10 16:34:38.365 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=18.86
2026-04-10 16:34:38.366 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-10 16:34:38.367 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-10 16:34:38.368 | step 3 | route=IT_Ticket | empId=39883 | apiMs=22.26 | totalMs=22.26
2026-04-10 16:35:50.288 | step 1 | route=IT_Ticket_Report | empId=24245 | query called at=16:35:50.288
2026-04-10 16:35:50.626 | step 2 | route=IT_Ticket_Report | empId=24245 | query=kpi_it_ticket_report_page_proc | queryMs=337.87
2026-04-10 16:35:50.627 | step 3 | route=IT_Ticket_Report | empId=24245 | apiMs=338.91 | totalMs=338.91
2026-04-10 16:35:51.562 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:35:51.562
2026-04-10 16:35:51.609 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=45.55
2026-04-10 16:35:51.612 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=49.34 | totalMs=49.34
2026-04-10 16:35:51.923 | step 4 | route=pageRenderd | empId=24245 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:35:51.923
2026-04-10 16:35:52.144 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:52.144
2026-04-10 16:35:53.227 | step 1 | route=IT_Ticket | empId=24245 | query called at=16:35:53.227
2026-04-10 16:35:53.238 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-10 16:35:53.243 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-10 16:35:53.247 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-10 16:35:53.251 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-10 16:35:53.252 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-10 16:35:53.259 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=6.02
2026-04-10 16:35:53.259 | step 3 | route=IT_Ticket | empId=24245 | apiMs=31.99 | totalMs=31.99
2026-04-10 16:35:53.260 | step 1 | route=IT_Ticket | empId=24245 | query called at=16:35:53.260
2026-04-10 16:35:53.261 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-10 16:35:53.263 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-10 16:35:53.264 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-10 16:35:53.264 | step 3 | route=IT_Ticket | empId=24245 | apiMs=4.53 | totalMs=4.53
2026-04-10 16:35:58.728 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:35:58.728
2026-04-10 16:35:58.749 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=20.03
2026-04-10 16:35:58.760 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=3.8
2026-04-10 16:35:58.766 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.74
2026-04-10 16:35:58.770 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=41.98 | totalMs=41.98
2026-04-10 16:35:58.773 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-10).
2026-04-10 16:35:59.003 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:35:59.003
2026-04-10 16:35:59.021 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=18.44
2026-04-10 16:35:59.022 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=19.41 | totalMs=19.41
2026-04-10 16:35:59.527 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:59.527
2026-04-10 16:36:06.508 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:36:06.508
2026-04-10 16:36:06.520 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=11.45
2026-04-10 16:36:06.525 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.13
2026-04-10 16:36:06.534 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=26.23 | totalMs=26.23
2026-04-10 16:36:06.547 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-10).
2026-04-10 16:36:06.769 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:36:06.769
2026-04-10 16:36:06.800 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=30.5
2026-04-10 16:36:06.801 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=31.43 | totalMs=31.43
2026-04-10 16:36:07.316 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:07.316
2026-04-10 16:36:15.469 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:36:15.469
2026-04-10 16:36:15.487 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=17.52
2026-04-10 16:36:15.499 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=30.37 | totalMs=30.37
2026-04-10 16:36:15.506 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-10).
2026-04-10 16:36:15.729 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:36:15.729
2026-04-10 16:36:15.772 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=42.78
2026-04-10 16:36:15.772 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=43.77 | totalMs=43.77
2026-04-10 16:36:16.372 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:16.372
2026-04-10 16:36:24.596 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:36:24.596
2026-04-10 16:36:24.608 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=11.31
2026-04-10 16:36:24.613 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=16.47 | totalMs=16.47
2026-04-10 16:36:24.617 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-10).
2026-04-10 16:36:24.864 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:36:24.864
2026-04-10 16:36:24.889 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=24.71
2026-04-10 16:36:24.890 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=25.70 | totalMs=25.70
2026-04-10 16:36:25.420 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:25.420
2026-04-10 16:36:40.296 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:36:40.296
2026-04-10 16:36:40.308 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=11.24
2026-04-10 16:36:40.310 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=14.01 | totalMs=14.01
2026-04-10 16:36:40.312 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-10).
2026-04-10 16:36:40.534 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:36:40.534
2026-04-10 16:36:40.559 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=24.38
2026-04-10 16:36:40.560 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=25.35 | totalMs=25.35
2026-04-10 16:36:40.755 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=16:36:40.755
2026-04-10 16:36:40.773 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=17.85
2026-04-10 16:36:40.774 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=18.85 | totalMs=18.85
2026-04-10 16:36:41.071 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:41.071
2026-04-10 16:36:42.623 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:42.623
2026-04-10 16:36:45.936 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24245 | query called at=16:36:45.936
2026-04-10 16:36:46.238 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=301.23
2026-04-10 16:36:46.238 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24245 | apiMs=302.26 | totalMs=302.26
2026-04-10 16:36:58.659 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:36:58.659
2026-04-10 16:36:58.681 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=21.64
2026-04-10 16:36:58.685 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=26.78 | totalMs=26.78
2026-04-10 16:36:58.689 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-10).
2026-04-10 16:36:58.915 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:36:58.915
2026-04-10 16:36:58.939 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=23
2026-04-10 16:36:58.939 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=24.20 | totalMs=24.20
2026-04-10 16:36:59.461 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:59.461
2026-04-10 16:37:01.485 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:37:01.485
2026-04-10 16:37:01.512 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=26.32
2026-04-10 16:37:01.516 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=30.21 | totalMs=30.21
2026-04-10 16:37:02.029 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:02.029
2026-04-10 16:37:08.436 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:37:08.436
2026-04-10 16:37:08.449 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=12.31
2026-04-10 16:37:08.460 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=2
2026-04-10 16:37:08.464 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=27.82 | totalMs=27.82
2026-04-10 16:37:08.468 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-10).
2026-04-10 16:37:08.690 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:37:08.690
2026-04-10 16:37:08.711 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=20.26
2026-04-10 16:37:08.711 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=21.24 | totalMs=21.24
2026-04-10 16:37:09.230 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:09.230
2026-04-10 16:37:13.548 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24245 | query called at=16:37:13.548
2026-04-10 16:37:13.582 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=33.23
2026-04-10 16:37:13.582 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24245 | apiMs=34.28 | totalMs=34.28
2026-04-10 16:39:24.745 | step 1 | route=IT_TicketPost | empId=24245 | query called at=16:39:24.745
2026-04-10 16:39:24.786 | step 2 | route=IT_TicketPost | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=40.08
2026-04-10 16:39:24.789 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=43.93 | totalMs=43.93
2026-04-10 16:39:24.792 | step 1 | route=IT_TicketPost | empId=24245 | query called at=16:39:24.792
2026-04-10 16:39:24.823 | step 2 | route=IT_TicketPost | empId=24245 | query=IT_Ticket_Save_SPOC | queryMs=28.06
2026-04-10 16:39:24.827 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=35.39 | totalMs=35.39
2026-04-10 16:39:24.828 | step 1 | route=IT_TicketPost | empId=24245 | query called at=16:39:24.828
2026-04-10 16:39:24.850 | step 2 | route=IT_TicketPost | empId=24245 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.34
2026-04-10 16:39:24.851 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=23.16 | totalMs=23.16
2026-04-10 16:39:26.774 | step 1 | route=IT_Ticket | empId=24245 | query called at=16:39:26.774
2026-04-10 16:39:26.785 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-10 16:39:26.787 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-04-10 16:39:26.788 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-10 16:39:26.790 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-10 16:39:26.824 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=34.16
2026-04-10 16:39:26.833 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=8.89
2026-04-10 16:39:26.834 | step 3 | route=IT_Ticket | empId=24245 | apiMs=59.52 | totalMs=59.52
2026-04-10 16:39:26.834 | step 1 | route=IT_Ticket | empId=24245 | query called at=16:39:26.834
2026-04-10 16:39:26.851 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=16.82
2026-04-10 16:39:26.853 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-10 16:39:26.854 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-10 16:39:26.855 | step 3 | route=IT_Ticket | empId=24245 | apiMs=20.43 | totalMs=20.43
2026-04-10 16:43:25.916 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39883 | query called at=16:43:25.916
2026-04-10 16:43:26.033 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=116.07
2026-04-10 16:43:26.036 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39883 | apiMs=120.17 | totalMs=120.17
2026-04-10 16:43:29.707 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query called at=16:43:29.707
2026-04-10 16:43:29.728 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=20.27
2026-04-10 16:43:29.731 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39883 | apiMs=24.12 | totalMs=24.12
2026-04-10 16:44:31.641 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:44:31.641
2026-04-10 16:44:31.654 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=12.32
2026-04-10 16:44:31.660 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=2.6
2026-04-10 16:44:31.665 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-10 16:44:31.671 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=3.73
2026-04-10 16:44:31.702 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=30.4
2026-04-10 16:44:31.720 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=17.39
2026-04-10 16:44:31.720 | step 3 | route=IT_Ticket | empId=40822 | apiMs=78.61 | totalMs=78.61
2026-04-10 16:44:31.720 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:44:31.720
2026-04-10 16:44:31.766 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=45.42
2026-04-10 16:44:31.775 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=8.37
2026-04-10 16:44:31.784 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-04-10 16:44:31.784 | step 3 | route=IT_Ticket | empId=40822 | apiMs=63.65 | totalMs=63.65
2026-04-10 16:44:47.306 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=16:44:47.306
2026-04-10 16:44:47.339 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=32.48
2026-04-10 16:44:47.343 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=36.29 | totalMs=36.29
2026-04-10 16:44:52.501 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=16:44:52.501
2026-04-10 16:44:52.547 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=45
2026-04-10 16:44:52.550 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=48.78 | totalMs=48.78
2026-04-10 16:45:41.141 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:45:41.141
2026-04-10 16:45:41.157 | step 2 | route=IT_TicketPost | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=15.13
2026-04-10 16:45:41.160 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=19.45 | totalMs=19.45
2026-04-10 16:45:41.164 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:45:41.164
2026-04-10 16:45:41.729 | step 2 | route=IT_TicketPost | empId=40822 | query=IT_Ticket_Save_SPOC | queryMs=562.49
2026-04-10 16:45:41.807 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=643.24 | totalMs=643.24
2026-04-10 16:45:41.807 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:45:41.807
2026-04-10 16:45:41.816 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.09
2026-04-10 16:45:41.817 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=9.12 | totalMs=9.12
2026-04-10 16:45:41.817 | step 1 | route=IT_TicketPost | empId=40822 | query called at=16:45:41.817
2026-04-10 16:45:41.825 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.82
2026-04-10 16:45:41.825 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=7.94 | totalMs=7.94
2026-04-10 16:45:42.050 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:45:42.050
2026-04-10 16:45:42.068 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=17.07
2026-04-10 16:45:42.077 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-10 16:45:42.085 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-04-10 16:45:42.094 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-04-10 16:45:42.102 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=8.35
2026-04-10 16:45:42.114 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=11.59
2026-04-10 16:45:42.115 | step 3 | route=IT_Ticket | empId=40822 | apiMs=64.31 | totalMs=64.31
2026-04-10 16:45:42.115 | step 1 | route=IT_Ticket | empId=40822 | query called at=16:45:42.115
2026-04-10 16:45:42.123 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=7.13
2026-04-10 16:45:42.131 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-04-10 16:45:42.140 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-10 16:45:42.140 | step 3 | route=IT_Ticket | empId=40822 | apiMs=24.77 | totalMs=24.77
2026-04-10 16:59:40.424 | step 1 | route=IT_Ticket | empId=12432 | query called at=16:59:40.424
2026-04-10 16:59:40.464 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=39.12
2026-04-10 16:59:40.466 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-04-10 16:59:40.467 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-10 16:59:40.468 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-10 16:59:40.487 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_it_Ticket_Details | queryMs=18.32
2026-04-10 16:59:40.493 | step 2 | route=IT_Ticket | empId=12432 | query=VMS_Comp_login_proc | queryMs=5.78
2026-04-10 16:59:40.493 | step 3 | route=IT_Ticket | empId=12432 | apiMs=69.43 | totalMs=69.43
2026-04-10 16:59:40.494 | step 1 | route=IT_Ticket | empId=12432 | query called at=16:59:40.494
2026-04-10 16:59:40.507 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=12.86
2026-04-10 16:59:40.509 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-10 16:59:40.510 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-10 16:59:40.510 | step 3 | route=IT_Ticket | empId=12432 | apiMs=16.67 | totalMs=16.67
2026-04-10 16:59:48.011 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12432 | query called at=16:59:48.011
2026-04-10 16:59:48.150 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=138.29
2026-04-10 16:59:48.153 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12432 | apiMs=142.41 | totalMs=142.41
2026-04-10 16:59:50.636 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12432 | query called at=16:59:50.636
2026-04-10 16:59:50.672 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=35.09
2026-04-10 16:59:50.672 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12432 | apiMs=36.22 | totalMs=36.22
2026-04-10 17:00:34.005 | step 1 | route=IT_TicketPost | empId=12432 | query called at=17:00:34.005
2026-04-10 17:00:34.024 | step 2 | route=IT_TicketPost | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=18.03
2026-04-10 17:00:34.027 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=21.95 | totalMs=21.95
2026-04-10 17:00:34.030 | step 1 | route=IT_TicketPost | empId=12432 | query called at=17:00:34.030
2026-04-10 17:00:34.103 | step 2 | route=IT_TicketPost | empId=12432 | query=IT_Ticket_Save_SPOC | queryMs=70.74
2026-04-10 17:00:34.113 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=83.22 | totalMs=83.22
2026-04-10 17:00:34.113 | step 1 | route=IT_TicketPost | empId=12432 | query called at=17:00:34.113
2026-04-10 17:00:34.123 | step 2 | route=IT_TicketPost | empId=12432 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.99
2026-04-10 17:00:34.123 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=9.86 | totalMs=9.86
2026-04-10 17:00:34.124 | step 1 | route=IT_TicketPost | empId=12432 | query called at=17:00:34.124
2026-04-10 17:00:34.132 | step 2 | route=IT_TicketPost | empId=12432 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.85
2026-04-10 17:00:34.132 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=8.53 | totalMs=8.53
2026-04-10 17:00:54.491 | step 1 | route=IT_Ticket | empId=12432 | query called at=17:00:54.491
2026-04-10 17:00:54.501 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-10 17:00:54.505 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-10 17:00:54.510 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-10 17:00:54.511 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-10 17:00:54.512 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-10 17:00:54.517 | step 2 | route=IT_Ticket | empId=12432 | query=VMS_Comp_login_proc | queryMs=4.57
2026-04-10 17:00:54.517 | step 3 | route=IT_Ticket | empId=12432 | apiMs=26.65 | totalMs=26.65
2026-04-10 17:00:54.518 | step 1 | route=IT_Ticket | empId=12432 | query called at=17:00:54.518
2026-04-10 17:00:54.522 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=4.22
2026-04-10 17:00:54.525 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=2.07
2026-04-10 17:00:54.527 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=2.24
2026-04-10 17:00:54.528 | step 3 | route=IT_Ticket | empId=12432 | apiMs=9.91 | totalMs=9.91
2026-04-10 17:01:02.062 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12432 | query called at=17:01:02.062
2026-04-10 17:01:02.148 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=84.75
2026-04-10 17:01:02.151 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12432 | apiMs=88.70 | totalMs=88.70
2026-04-10 17:01:03.682 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12432 | query called at=17:01:03.682
2026-04-10 17:01:03.695 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=12.57
2026-04-10 17:01:03.699 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12432 | apiMs=16.42 | totalMs=16.42
2026-04-10 17:01:49.885 | step 1 | route=IT_TicketPost | empId=12432 | query called at=17:01:49.885
2026-04-10 17:01:49.897 | step 2 | route=IT_TicketPost | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=11.67
2026-04-10 17:01:49.901 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=15.62 | totalMs=15.62
2026-04-10 17:01:49.904 | step 1 | route=IT_TicketPost | empId=12432 | query called at=17:01:49.904
2026-04-10 17:01:49.915 | step 2 | route=IT_TicketPost | empId=12432 | query=IT_Ticket_Save_SPOC | queryMs=8.67
2026-04-10 17:01:49.918 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=13.80 | totalMs=13.80
2026-04-10 17:01:49.918 | step 1 | route=IT_TicketPost | empId=12432 | query called at=17:01:49.918
2026-04-10 17:01:49.920 | step 2 | route=IT_TicketPost | empId=12432 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-10 17:01:49.921 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=2.64 | totalMs=2.64
2026-04-10 17:01:49.921 | step 1 | route=IT_TicketPost | empId=12432 | query called at=17:01:49.921
2026-04-10 17:01:49.922 | step 2 | route=IT_TicketPost | empId=12432 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-10 17:01:49.923 | step 3 | route=IT_TicketPost | empId=12432 | apiMs=1.81 | totalMs=1.81
2026-04-10 17:01:58.855 | step 1 | route=IT_Ticket | empId=12432 | query called at=17:01:58.855
2026-04-10 17:01:58.866 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-10 17:01:58.868 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-10 17:01:58.869 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-10 17:01:58.870 | step 2 | route=IT_Ticket | empId=12432 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-10 17:01:58.871 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-04-10 17:01:58.876 | step 2 | route=IT_Ticket | empId=12432 | query=VMS_Comp_login_proc | queryMs=3.95
2026-04-10 17:01:58.876 | step 3 | route=IT_Ticket | empId=12432 | apiMs=20.58 | totalMs=20.58
2026-04-10 17:01:58.877 | step 1 | route=IT_Ticket | empId=12432 | query called at=17:01:58.877
2026-04-10 17:01:58.878 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-10 17:01:58.879 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-10 17:01:58.880 | step 2 | route=IT_Ticket | empId=12432 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-10 17:01:58.881 | step 3 | route=IT_Ticket | empId=12432 | apiMs=4.25 | totalMs=4.25
2026-04-10 17:04:06.777 | step 1 | route=IT_TicketPost | empId=39883 | query called at=17:04:06.777
2026-04-10 17:04:06.788 | step 2 | route=IT_TicketPost | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-10 17:04:06.791 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=13.99 | totalMs=13.99
2026-04-10 17:04:06.794 | step 1 | route=IT_TicketPost | empId=39883 | query called at=17:04:06.794
2026-04-10 17:04:06.818 | step 2 | route=IT_TicketPost | empId=39883 | query=IT_Ticket_Save_SPOC | queryMs=21.13
2026-04-10 17:04:06.823 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=29.17 | totalMs=29.17
2026-04-10 17:04:06.823 | step 1 | route=IT_TicketPost | empId=39883 | query called at=17:04:06.823
2026-04-10 17:04:06.825 | step 2 | route=IT_TicketPost | empId=39883 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-10 17:04:06.826 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=2.09 | totalMs=2.09
2026-04-10 17:04:07.148 | step 1 | route=IT_Ticket | empId=39883 | query called at=17:04:07.148
2026-04-10 17:04:07.157 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-04-10 17:04:07.159 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-10 17:04:07.160 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-10 17:04:07.161 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-10 17:04:07.162 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-04-10 17:04:07.167 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=3.98
2026-04-10 17:04:07.167 | step 3 | route=IT_Ticket | empId=39883 | apiMs=19.33 | totalMs=19.33
2026-04-10 17:04:07.168 | step 1 | route=IT_Ticket | empId=39883 | query called at=17:04:07.168
2026-04-10 17:04:07.169 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-10 17:04:07.170 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-10 17:04:07.171 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-04-10 17:04:07.171 | step 3 | route=IT_Ticket | empId=39883 | apiMs=3.85 | totalMs=3.85
2026-04-10 17:09:47.495 | step 5 | route=dashboard | empId=GSA0029 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-10 17:10:40.701 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:10:40.701
2026-04-10 17:10:40.755 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=53.15
2026-04-10 17:10:40.757 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-04-10 17:10:40.759 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-10 17:10:40.760 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-10 17:10:40.801 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=40.33
2026-04-10 17:10:40.808 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=6.5
2026-04-10 17:10:40.808 | step 3 | route=IT_Ticket | empId=46985 | apiMs=106.71 | totalMs=106.71
2026-04-10 17:10:40.809 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:10:40.809
2026-04-10 17:10:40.838 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=28.93
2026-04-10 17:10:40.839 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-10 17:10:40.840 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-10 17:10:40.841 | step 3 | route=IT_Ticket | empId=46985 | apiMs=32.21 | totalMs=32.21
2026-04-10 17:10:54.768 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=17:10:54.768
2026-04-10 17:10:55.023 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=254.41
2026-04-10 17:10:55.026 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=258.40 | totalMs=258.40
2026-04-10 17:10:56.377 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=17:10:56.377
2026-04-10 17:10:56.389 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-04-10 17:10:56.392 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=15.16 | totalMs=15.16
2026-04-10 17:11:45.941 | step 1 | route=IT_Ticket | empId=3362 | query called at=17:11:45.941
2026-04-10 17:11:45.952 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-10 17:11:45.956 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-10 17:11:45.960 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-10 17:11:45.964 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-10 17:11:45.965 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-10 17:11:45.967 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-10 17:11:45.968 | step 3 | route=IT_Ticket | empId=3362 | apiMs=26.39 | totalMs=26.39
2026-04-10 17:11:45.968 | step 1 | route=IT_Ticket | empId=3362 | query called at=17:11:45.968
2026-04-10 17:11:45.970 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-10 17:11:45.971 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-10 17:11:45.972 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-10 17:11:45.973 | step 3 | route=IT_Ticket | empId=3362 | apiMs=4.52 | totalMs=4.52
2026-04-10 17:11:59.499 | step 1 | route=Ticket_Entry_SPOC_Module | empId=3362 | query called at=17:11:59.499
2026-04-10 17:11:59.681 | step 2 | route=Ticket_Entry_SPOC_Module | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=181.44
2026-04-10 17:11:59.682 | step 3 | route=Ticket_Entry_SPOC_Module | empId=3362 | apiMs=182.51 | totalMs=182.51
2026-04-10 17:12:00.200 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:12:00.200
2026-04-10 17:12:00.212 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.3
2026-04-10 17:12:00.212 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=12.33 | totalMs=12.33
2026-04-10 17:12:00.213 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:12:00.213
2026-04-10 17:12:00.316 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=102.56
2026-04-10 17:12:00.319 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=105.93 | totalMs=105.93
2026-04-10 17:12:00.319 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:12:00.319
2026-04-10 17:12:00.321 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-10 17:12:00.321 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.19 | totalMs=2.19
2026-04-10 17:12:00.322 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:12:00.322
2026-04-10 17:12:00.324 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-10 17:12:00.325 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.52 | totalMs=2.52
2026-04-10 17:12:00.545 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:12:00.545
2026-04-10 17:12:00.556 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-10 17:12:00.558 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-10 17:12:00.560 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.86
2026-04-10 17:12:00.561 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-10 17:12:00.564 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=2.35
2026-04-10 17:12:00.566 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-10 17:12:00.566 | step 3 | route=IT_Ticket | empId=46985 | apiMs=21.19 | totalMs=21.19
2026-04-10 17:12:00.567 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:12:00.567
2026-04-10 17:12:00.569 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-04-10 17:12:00.570 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-10 17:12:00.572 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.64
2026-04-10 17:12:00.572 | step 3 | route=IT_Ticket | empId=46985 | apiMs=5.52 | totalMs=5.52
2026-04-10 17:12:03.031 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query called at=17:12:03.031
2026-04-10 17:12:03.060 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=25.36
2026-04-10 17:12:03.063 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=3362 | apiMs=31.83 | totalMs=31.83
2026-04-10 17:12:48.705 | step 1 | route=IT_TicketPost | empId=3362 | query called at=17:12:48.705
2026-04-10 17:12:48.723 | step 2 | route=IT_TicketPost | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=17.28
2026-04-10 17:12:48.726 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=21.56 | totalMs=21.56
2026-04-10 17:12:48.729 | step 1 | route=IT_TicketPost | empId=3362 | query called at=17:12:48.729
2026-04-10 17:12:48.785 | step 2 | route=IT_TicketPost | empId=3362 | query=IT_Ticket_Save_SPOC | queryMs=52.5
2026-04-10 17:12:48.797 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=67.13 | totalMs=67.13
2026-04-10 17:12:48.797 | step 1 | route=IT_TicketPost | empId=3362 | query called at=17:12:48.797
2026-04-10 17:12:48.809 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.33
2026-04-10 17:12:48.809 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=12.30 | totalMs=12.30
2026-04-10 17:12:48.810 | step 1 | route=IT_TicketPost | empId=3362 | query called at=17:12:48.810
2026-04-10 17:12:48.820 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.31
2026-04-10 17:12:48.820 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=10.03 | totalMs=10.03
2026-04-10 17:12:49.342 | step 1 | route=IT_Ticket | empId=3362 | query called at=17:12:49.342
2026-04-10 17:12:49.359 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=16.84
2026-04-10 17:12:49.370 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-10 17:12:49.379 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=9.12
2026-04-10 17:12:49.388 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-04-10 17:12:49.397 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=8.77
2026-04-10 17:12:49.415 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=17.58
2026-04-10 17:12:49.415 | step 3 | route=IT_Ticket | empId=3362 | apiMs=73.24 | totalMs=73.24
2026-04-10 17:12:49.416 | step 1 | route=IT_Ticket | empId=3362 | query called at=17:12:49.416
2026-04-10 17:12:49.433 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=16.76
2026-04-10 17:12:49.448 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=14.7
2026-04-10 17:12:49.460 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=11.86
2026-04-10 17:12:49.461 | step 3 | route=IT_Ticket | empId=3362 | apiMs=44.74 | totalMs=44.74
2026-04-10 17:28:08.651 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:28:08.651
2026-04-10 17:28:08.690 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=38.39
2026-04-10 17:28:08.692 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-10 17:28:08.693 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-10 17:28:08.694 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-10 17:28:08.709 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=14.52
2026-04-10 17:28:08.713 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=3.58
2026-04-10 17:28:08.713 | step 3 | route=IT_Ticket | empId=62399 | apiMs=62.26 | totalMs=62.26
2026-04-10 17:28:08.714 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:28:08.714
2026-04-10 17:28:08.725 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=11.2
2026-04-10 17:28:08.726 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-04-10 17:28:08.727 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-10 17:28:08.728 | step 3 | route=IT_Ticket | empId=62399 | apiMs=13.93 | totalMs=13.93
2026-04-10 17:28:45.080 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=17:28:45.080
2026-04-10 17:28:45.540 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=460.09
2026-04-10 17:28:45.544 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=464.07 | totalMs=464.07
2026-04-10 17:28:48.945 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=17:28:48.945
2026-04-10 17:28:48.984 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=36.27
2026-04-10 17:28:48.987 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=42.30 | totalMs=42.30
2026-04-10 17:29:57.318 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:29:57.318
2026-04-10 17:29:57.366 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=47.31
2026-04-10 17:29:57.369 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=51.18 | totalMs=51.18
2026-04-10 17:29:57.372 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:29:57.372
2026-04-10 17:29:57.413 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=38.68
2026-04-10 17:29:57.418 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=46.23 | totalMs=46.23
2026-04-10 17:29:57.419 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:29:57.419
2026-04-10 17:29:57.421 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-10 17:29:57.421 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.35 | totalMs=2.35
2026-04-10 17:29:57.644 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:29:57.644
2026-04-10 17:29:57.655 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-10 17:29:57.656 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-10 17:29:57.658 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-10 17:29:57.659 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-10 17:29:57.661 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-10 17:29:57.667 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=6.22
2026-04-10 17:29:57.668 | step 3 | route=IT_Ticket | empId=62399 | apiMs=23.93 | totalMs=23.93
2026-04-10 17:29:57.668 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:29:57.668
2026-04-10 17:29:57.670 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-10 17:29:57.671 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-10 17:29:57.672 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-10 17:29:57.673 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.65 | totalMs=4.65
2026-04-10 17:30:19.276 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:30:19.276
2026-04-10 17:30:19.367 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=90.92
2026-04-10 17:30:19.370 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=94.61 | totalMs=94.61
2026-04-10 17:30:19.818 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:30:19.818
2026-04-10 17:31:19.438 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:31:19.438
2026-04-10 17:31:19.449 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-10 17:31:19.451 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-10 17:31:19.452 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-10 17:31:19.453 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-10 17:31:19.455 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-10 17:31:19.461 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.8
2026-04-10 17:31:19.461 | step 3 | route=IT_Ticket | empId=59261 | apiMs=23.19 | totalMs=23.19
2026-04-10 17:31:19.462 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:31:19.462
2026-04-10 17:31:19.463 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-10 17:31:19.465 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-10 17:31:19.466 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-10 17:31:19.467 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.70 | totalMs=4.70
2026-04-10 17:35:01.505 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:35:01.505
2026-04-10 17:35:01.577 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=71.27
2026-04-10 17:35:01.582 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=77.37 | totalMs=77.37
2026-04-10 17:35:01.585 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:35:01.585
2026-04-10 17:35:01.590 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-10 17:35:01.591 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-10 17:35:01.592 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-10 17:35:01.593 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=7.50 | totalMs=7.50
2026-04-10 17:35:01.816 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:35:01.816
2026-04-10 17:35:01.846 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=29.84
2026-04-10 17:35:01.847 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=30.74 | totalMs=30.74
2026-04-10 17:35:02.460 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:02.460
2026-04-10 17:36:07.354 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:36:07.354
2026-04-10 17:36:07.743 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=388.16
2026-04-10 17:36:07.746 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=391.74 | totalMs=391.74
2026-04-10 17:36:08.762 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:36:08.762
2026-04-10 17:36:08.774 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-04-10 17:36:08.777 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=15.05 | totalMs=15.05
2026-04-10 17:36:47.688 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:36:47.688
2026-04-10 17:36:47.699 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-10 17:36:47.702 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.41 | totalMs=14.41
2026-04-10 17:36:47.706 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:36:47.706
2026-04-10 17:36:47.747 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=38.49
2026-04-10 17:36:47.749 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=43.24 | totalMs=43.24
2026-04-10 17:36:47.749 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:36:47.749
2026-04-10 17:36:47.751 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-10 17:36:47.752 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.52 | totalMs=2.52
2026-04-10 17:36:47.752 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:36:47.752
2026-04-10 17:36:47.754 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-10 17:36:47.754 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.61 | totalMs=1.61
2026-04-10 17:36:47.981 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:36:47.981
2026-04-10 17:36:47.992 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-10 17:36:47.994 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.91
2026-04-10 17:36:47.995 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-10 17:36:47.997 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-10 17:36:47.999 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=2.15
2026-04-10 17:36:48.006 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=6.49
2026-04-10 17:36:48.007 | step 3 | route=IT_Ticket | empId=59261 | apiMs=25.71 | totalMs=25.71
2026-04-10 17:36:48.007 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:36:48.007
2026-04-10 17:36:48.009 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-10 17:36:48.010 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-10 17:36:48.012 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.64
2026-04-10 17:36:48.012 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.13 | totalMs=5.13
2026-04-10 17:43:29.040 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:43:29.040
2026-04-10 17:43:29.155 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=114.52
2026-04-10 17:43:29.165 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-04-10 17:43:29.167 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-10 17:43:29.168 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-10 17:43:29.194 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=25.15
2026-04-10 17:43:29.200 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.69
2026-04-10 17:43:29.200 | step 3 | route=IT_Ticket | empId=46985 | apiMs=160.11 | totalMs=160.11
2026-04-10 17:43:29.201 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:43:29.201
2026-04-10 17:43:29.221 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=19.8
2026-04-10 17:43:29.222 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-10 17:43:29.224 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-10 17:43:29.224 | step 3 | route=IT_Ticket | empId=46985 | apiMs=23.36 | totalMs=23.36
2026-04-10 17:43:34.291 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=17:43:34.291
2026-04-10 17:43:34.389 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=95.19
2026-04-10 17:43:34.393 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=101.73 | totalMs=101.73
2026-04-10 17:43:35.512 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=17:43:35.512
2026-04-10 17:43:35.531 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=18.21
2026-04-10 17:43:35.532 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=19.33 | totalMs=19.33
2026-04-10 17:44:01.343 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:44:01.343
2026-04-10 17:44:01.354 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-04-10 17:44:01.358 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.53 | totalMs=14.53
2026-04-10 17:44:01.361 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:44:01.361
2026-04-10 17:44:01.393 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=28.26
2026-04-10 17:44:01.395 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=34.01 | totalMs=34.01
2026-04-10 17:44:01.396 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:44:01.396
2026-04-10 17:44:01.398 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-04-10 17:44:01.398 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.84 | totalMs=2.84
2026-04-10 17:44:01.622 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:44:01.622
2026-04-10 17:44:01.632 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-10 17:44:01.634 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-10 17:44:01.636 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-10 17:44:01.637 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-10 17:44:01.639 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-10 17:44:01.640 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.22
2026-04-10 17:44:01.641 | step 3 | route=IT_Ticket | empId=46985 | apiMs=19.02 | totalMs=19.02
2026-04-10 17:44:01.641 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:44:01.641
2026-04-10 17:44:01.643 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-10 17:44:01.644 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-10 17:44:01.646 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-10 17:44:01.646 | step 3 | route=IT_Ticket | empId=46985 | apiMs=5.13 | totalMs=5.13
2026-04-10 17:52:57.896 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:52:57.896
2026-04-10 17:52:57.922 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=26.16
2026-04-10 17:52:57.927 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-10 17:52:57.932 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-10 17:52:57.935 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-10 17:52:57.949 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=13.56
2026-04-10 17:52:57.953 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=3.33
2026-04-10 17:52:57.953 | step 3 | route=IT_Ticket | empId=43200 | apiMs=57.76 | totalMs=57.76
2026-04-10 17:52:57.954 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:52:57.954
2026-04-10 17:52:57.965 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=10.36
2026-04-10 17:52:57.966 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-10 17:52:57.967 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-10 17:52:57.967 | step 3 | route=IT_Ticket | empId=43200 | apiMs=13.40 | totalMs=13.40
2026-04-10 17:53:04.285 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:53:04.285
2026-04-10 17:53:04.466 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=179.65
2026-04-10 17:53:04.469 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=183.40 | totalMs=183.40
2026-04-10 17:53:06.976 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=17:53:06.976
2026-04-10 17:53:07.019 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=43.16
2026-04-10 17:53:07.023 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=47.13 | totalMs=47.13
2026-04-10 17:54:01.300 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:54:01.300
2026-04-10 17:54:01.314 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=12.99
2026-04-10 17:54:01.317 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=16.95 | totalMs=16.95
2026-04-10 17:54:01.320 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:54:01.320
2026-04-10 17:54:01.348 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=24.76
2026-04-10 17:54:01.350 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=30.06 | totalMs=30.06
2026-04-10 17:54:01.351 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:54:01.351
2026-04-10 17:54:01.353 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-10 17:54:01.353 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.41 | totalMs=2.41
2026-04-10 17:54:01.354 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:54:01.354
2026-04-10 17:54:01.355 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-10 17:54:01.356 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.96 | totalMs=1.96
2026-04-10 17:54:05.955 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:54:05.955
2026-04-10 17:54:05.966 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-10 17:54:05.970 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-10 17:54:05.975 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-10 17:54:05.977 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-10 17:54:05.978 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-10 17:54:05.985 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=5.89
2026-04-10 17:54:05.985 | step 3 | route=IT_Ticket | empId=43200 | apiMs=29.43 | totalMs=29.43
2026-04-10 17:54:05.985 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:54:05.985
2026-04-10 17:54:05.987 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-10 17:54:05.988 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-10 17:54:05.990 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-10 17:54:05.990 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.59 | totalMs=4.59
2026-04-10 19:39:54.461 | step 5 | route=dashboard | empId=admin | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-10 19:52:47.023 | step 5 | route=dashboard | empId=GST0099 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-11 09:29:58.598 | step 5 | route=dashboard | empId=GSA0029 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-11 09:34:54.503 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:34:54.503
2026-04-11 09:34:54.568 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=64.28
2026-04-11 09:34:54.572 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-11 09:34:54.577 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-11 09:34:54.592 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=12.18
2026-04-11 09:34:54.640 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=48.22
2026-04-11 09:34:54.647 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=6.38
2026-04-11 09:34:54.647 | step 3 | route=IT_Ticket | empId=24329 | apiMs=144.75 | totalMs=144.75
2026-04-11 09:34:54.648 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:34:54.648
2026-04-11 09:34:54.668 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=19.43
2026-04-11 09:34:54.682 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=14.32
2026-04-11 09:34:54.694 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=10.84
2026-04-11 09:34:54.694 | step 3 | route=IT_Ticket | empId=24329 | apiMs=46.06 | totalMs=46.06
2026-04-11 09:35:25.456 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=09:35:25.456
2026-04-11 09:35:25.869 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=411.94
2026-04-11 09:35:25.874 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=417.24 | totalMs=417.24
2026-04-11 09:35:30.280 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=09:35:30.280
2026-04-11 09:35:30.309 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=28.74
2026-04-11 09:35:30.312 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=32.51 | totalMs=32.51
2026-04-11 09:37:05.918 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:37:05.918
2026-04-11 09:37:05.934 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=14.54
2026-04-11 09:37:05.954 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=16.64
2026-04-11 09:37:05.970 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=13.29
2026-04-11 09:37:05.987 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=13.27
2026-04-11 09:37:06.003 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=16.12
2026-04-11 09:37:06.023 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=19.18
2026-04-11 09:37:06.023 | step 3 | route=IT_Ticket | empId=43200 | apiMs=104.67 | totalMs=104.67
2026-04-11 09:37:06.023 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:37:06.023
2026-04-11 09:37:06.039 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=15.14
2026-04-11 09:37:06.056 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=16.11
2026-04-11 09:37:06.072 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=16.11
2026-04-11 09:37:06.072 | step 3 | route=IT_Ticket | empId=43200 | apiMs=48.83 | totalMs=48.83
2026-04-11 09:37:10.852 | step 1 | route=IT_TicketPost | empId=24329 | query called at=09:37:10.852
2026-04-11 09:37:10.862 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-04-11 09:37:10.866 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=13.77 | totalMs=13.77
2026-04-11 09:37:10.869 | step 1 | route=IT_TicketPost | empId=24329 | query called at=09:37:10.869
2026-04-11 09:37:10.993 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=121.39
2026-04-11 09:37:10.996 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=126.93 | totalMs=126.93
2026-04-11 09:37:10.996 | step 1 | route=IT_TicketPost | empId=24329 | query called at=09:37:10.996
2026-04-11 09:37:10.998 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-11 09:37:10.999 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=2.41 | totalMs=2.41
2026-04-11 09:37:10.999 | step 1 | route=IT_TicketPost | empId=24329 | query called at=09:37:10.999
2026-04-11 09:37:11.000 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-11 09:37:11.001 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=1.60 | totalMs=1.60
2026-04-11 09:37:13.682 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:37:13.682
2026-04-11 09:37:13.692 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-11 09:37:13.697 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-11 09:37:13.701 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-11 09:37:13.702 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-11 09:37:13.704 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-11 09:37:13.706 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=1.32
2026-04-11 09:37:13.706 | step 3 | route=IT_Ticket | empId=24329 | apiMs=24.35 | totalMs=24.35
2026-04-11 09:37:13.707 | step 1 | route=IT_Ticket | empId=24329 | query called at=09:37:13.707
2026-04-11 09:37:13.708 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-11 09:37:13.709 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 09:37:13.711 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 09:37:13.711 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.65 | totalMs=4.65
2026-04-11 09:37:14.885 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:37:14.885
2026-04-11 09:37:15.065 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=180.04
2026-04-11 09:37:15.069 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=184.14 | totalMs=184.14
2026-04-11 09:37:17.508 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:37:17.508
2026-04-11 09:37:17.527 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=18.18
2026-04-11 09:37:17.530 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=22.23 | totalMs=22.23
2026-04-11 09:38:16.743 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:38:16.743
2026-04-11 09:38:16.753 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-11 09:38:16.757 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.09 | totalMs=14.09
2026-04-11 09:38:16.771 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:38:16.771
2026-04-11 09:38:16.800 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=28.78
2026-04-11 09:38:16.802 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=30.97 | totalMs=30.97
2026-04-11 09:38:16.803 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:38:16.803
2026-04-11 09:38:16.804 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-11 09:38:16.805 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.01 | totalMs=2.01
2026-04-11 09:38:16.805 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:38:16.805
2026-04-11 09:38:16.806 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-11 09:38:16.806 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.49 | totalMs=1.49
2026-04-11 09:38:19.926 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:38:19.926
2026-04-11 09:38:19.936 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-11 09:38:19.944 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=4.5
2026-04-11 09:38:19.947 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-11 09:38:19.953 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=3.17
2026-04-11 09:38:19.955 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-04-11 09:38:19.965 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=9.53
2026-04-11 09:38:19.965 | step 3 | route=IT_Ticket | empId=43200 | apiMs=39.26 | totalMs=39.26
2026-04-11 09:38:19.966 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:38:19.966
2026-04-11 09:38:19.967 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-11 09:38:19.968 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-11 09:38:19.969 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-11 09:38:19.970 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.12 | totalMs=4.12
2026-04-11 09:38:20.088 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:38:20.088
2026-04-11 09:38:20.097 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-04-11 09:38:20.099 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-11 09:38:20.106 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=6.93
2026-04-11 09:38:20.107 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-11 09:38:20.108 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=0.77
2026-04-11 09:38:20.110 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=0.88
2026-04-11 09:38:20.110 | step 3 | route=IT_Ticket | empId=49869 | apiMs=22.54 | totalMs=22.54
2026-04-11 09:38:20.111 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:38:20.111
2026-04-11 09:38:20.112 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-11 09:38:20.117 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=4.47
2026-04-11 09:38:20.118 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-11 09:38:20.118 | step 3 | route=IT_Ticket | empId=49869 | apiMs=7.60 | totalMs=7.60
2026-04-11 09:38:26.309 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:38:26.309
2026-04-11 09:38:26.756 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=446.42
2026-04-11 09:38:26.759 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=450.38 | totalMs=450.38
2026-04-11 09:38:27.915 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:38:27.915
2026-04-11 09:38:27.955 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=39.07
2026-04-11 09:38:27.958 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=42.47 | totalMs=42.47
2026-04-11 09:38:40.450 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:38:40.450
2026-04-11 09:38:40.461 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-04-11 09:38:40.463 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-11 09:38:40.464 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-11 09:38:40.466 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-11 09:38:40.468 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.6
2026-04-11 09:38:40.470 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.5
2026-04-11 09:38:40.470 | step 3 | route=IT_Ticket | empId=59261 | apiMs=20.69 | totalMs=20.69
2026-04-11 09:38:40.471 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:38:40.471
2026-04-11 09:38:40.472 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-11 09:38:40.474 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-04-11 09:38:40.476 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-11 09:38:40.476 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.22 | totalMs=5.22
2026-04-11 09:38:44.458 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=09:38:44.458
2026-04-11 09:38:44.745 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=286.75
2026-04-11 09:38:44.748 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=290.35 | totalMs=290.35
2026-04-11 09:38:46.006 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=09:38:46.006
2026-04-11 09:38:46.046 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=38.54
2026-04-11 09:38:46.049 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=42.53 | totalMs=42.53
2026-04-11 09:39:04.624 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:39:04.624
2026-04-11 09:39:04.635 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-11 09:39:04.635 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=11.23 | totalMs=11.23
2026-04-11 09:39:04.636 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:39:04.636
2026-04-11 09:39:04.651 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=14.9
2026-04-11 09:39:04.666 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=30.10 | totalMs=30.10
2026-04-11 09:39:04.666 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:39:04.666
2026-04-11 09:39:04.668 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-11 09:39:04.669 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.27 | totalMs=2.27
2026-04-11 09:39:07.111 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:39:07.111
2026-04-11 09:39:07.123 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-04-11 09:39:07.127 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-11 09:39:07.129 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-04-11 09:39:07.134 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=5.44
2026-04-11 09:39:07.137 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=2.44
2026-04-11 09:39:07.138 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=0.89
2026-04-11 09:39:07.139 | step 3 | route=IT_Ticket | empId=49869 | apiMs=27.86 | totalMs=27.86
2026-04-11 09:39:07.139 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:39:07.139
2026-04-11 09:39:07.143 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=3.23
2026-04-11 09:39:07.144 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-11 09:39:07.145 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-11 09:39:07.146 | step 3 | route=IT_Ticket | empId=49869 | apiMs=6.28 | totalMs=6.28
2026-04-11 09:39:10.838 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:39:10.838
2026-04-11 09:39:10.847 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-04-11 09:39:10.850 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=12.83 | totalMs=12.83
2026-04-11 09:39:10.853 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:39:10.853
2026-04-11 09:39:10.879 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=22.86
2026-04-11 09:39:10.883 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=29.61 | totalMs=29.61
2026-04-11 09:39:10.883 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:39:10.883
2026-04-11 09:39:10.885 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-11 09:39:10.885 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.90 | totalMs=1.90
2026-04-11 09:39:10.886 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:39:10.886
2026-04-11 09:39:10.887 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-11 09:39:10.887 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.88 | totalMs=1.88
2026-04-11 09:39:11.115 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:39:11.115
2026-04-11 09:39:11.125 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-04-11 09:39:11.126 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-11 09:39:11.128 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-11 09:39:11.129 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-11 09:39:11.131 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=2.1
2026-04-11 09:39:11.135 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=3.29
2026-04-11 09:39:11.135 | step 3 | route=IT_Ticket | empId=59261 | apiMs=20.41 | totalMs=20.41
2026-04-11 09:39:11.136 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:39:11.136
2026-04-11 09:39:11.137 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-11 09:39:11.138 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-11 09:39:11.140 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-11 09:39:11.140 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.18 | totalMs=4.18
2026-04-11 09:39:52.849 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=09:39:52.849
2026-04-11 09:39:53.439 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=589.43
2026-04-11 09:39:53.439 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=590.73 | totalMs=590.73
2026-04-11 09:39:53.811 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:53.811
2026-04-11 09:39:57.979 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:39:57.979
2026-04-11 09:39:58.658 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=678.6
2026-04-11 09:39:58.704 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=724.95 | totalMs=724.95
2026-04-11 09:39:58.704 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=09:39:58.704
2026-04-11 09:39:58.707 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-04-11 09:39:58.708 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-11 09:39:58.710 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-11 09:39:58.710 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.61 | totalMs=5.61
2026-04-11 09:40:02.204 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=09:40:02.204
2026-04-11 09:40:02.232 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=27.21
2026-04-11 09:40:02.232 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=28.14 | totalMs=28.14
2026-04-11 09:40:02.548 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:40:02.548
2026-04-11 09:52:14.598 | step 1 | route=IT_Ticket | empId=21996 | query called at=09:52:14.598
2026-04-11 09:52:14.640 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=41.25
2026-04-11 09:52:14.642 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-11 09:52:14.643 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-11 09:52:14.645 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-11 09:52:14.670 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=24.55
2026-04-11 09:52:14.676 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=6.08
2026-04-11 09:52:14.676 | step 3 | route=IT_Ticket | empId=21996 | apiMs=78.41 | totalMs=78.41
2026-04-11 09:52:14.677 | step 1 | route=IT_Ticket | empId=21996 | query called at=09:52:14.677
2026-04-11 09:52:14.696 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=19.12
2026-04-11 09:52:14.698 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 09:52:14.699 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-11 09:52:14.699 | step 3 | route=IT_Ticket | empId=21996 | apiMs=22.53 | totalMs=22.53
2026-04-11 09:52:31.168 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21996 | query called at=09:52:31.168
2026-04-11 09:52:31.574 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=405.67
2026-04-11 09:52:31.578 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21996 | apiMs=409.87 | totalMs=409.87
2026-04-11 09:52:46.810 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21996 | query called at=09:52:46.810
2026-04-11 09:52:46.824 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=13.32
2026-04-11 09:52:46.827 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21996 | apiMs=17.17 | totalMs=17.17
2026-04-11 09:54:17.421 | step 1 | route=IT_TicketPost | empId=21996 | query called at=09:54:17.421
2026-04-11 09:54:17.434 | step 2 | route=IT_TicketPost | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-04-11 09:54:17.434 | step 3 | route=IT_TicketPost | empId=21996 | apiMs=13.23 | totalMs=13.23
2026-04-11 09:54:17.435 | step 1 | route=IT_TicketPost | empId=21996 | query called at=09:54:17.435
2026-04-11 09:54:17.447 | step 2 | route=IT_TicketPost | empId=21996 | query=IT_Ticket_Save_SPOC | queryMs=12.06
2026-04-11 09:54:17.449 | step 3 | route=IT_TicketPost | empId=21996 | apiMs=14.00 | totalMs=14.00
2026-04-11 09:54:17.449 | step 1 | route=IT_TicketPost | empId=21996 | query called at=09:54:17.449
2026-04-11 09:54:17.451 | step 2 | route=IT_TicketPost | empId=21996 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-11 09:54:17.451 | step 3 | route=IT_TicketPost | empId=21996 | apiMs=2.02 | totalMs=2.02
2026-04-11 09:54:17.452 | step 1 | route=IT_TicketPost | empId=21996 | query called at=09:54:17.452
2026-04-11 09:54:17.453 | step 2 | route=IT_TicketPost | empId=21996 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-11 09:54:17.453 | step 3 | route=IT_TicketPost | empId=21996 | apiMs=1.42 | totalMs=1.42
2026-04-11 09:54:19.411 | step 1 | route=IT_Ticket | empId=21996 | query called at=09:54:19.411
2026-04-11 09:54:19.422 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-11 09:54:19.426 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-11 09:54:19.430 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-11 09:54:19.431 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-11 09:54:19.433 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-11 09:54:19.439 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=6.18
2026-04-11 09:54:19.440 | step 3 | route=IT_Ticket | empId=21996 | apiMs=28.45 | totalMs=28.45
2026-04-11 09:54:19.440 | step 1 | route=IT_Ticket | empId=21996 | query called at=09:54:19.440
2026-04-11 09:54:19.442 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-11 09:54:19.443 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-11 09:54:19.444 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-11 09:54:19.445 | step 3 | route=IT_Ticket | empId=21996 | apiMs=4.61 | totalMs=4.61
2026-04-11 10:01:00.597 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=10:01:00.597
2026-04-11 10:01:00.646 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=47.68
2026-04-11 10:01:00.649 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=51.79 | totalMs=51.79
2026-04-11 10:01:01.759 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:01:01.759
2026-04-11 10:01:18.517 | step 1 | route=IT_Ticket | empId=53182 | query called at=10:01:18.517
2026-04-11 10:01:18.580 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=62.39
2026-04-11 10:01:18.585 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-11 10:01:18.589 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-11 10:01:18.595 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-11 10:01:18.615 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_it_Ticket_Details | queryMs=17.19
2026-04-11 10:01:18.619 | step 2 | route=IT_Ticket | empId=53182 | query=VMS_Comp_login_proc | queryMs=4.3
2026-04-11 10:01:18.620 | step 3 | route=IT_Ticket | empId=53182 | apiMs=102.44 | totalMs=102.44
2026-04-11 10:01:18.620 | step 1 | route=IT_Ticket | empId=53182 | query called at=10:01:18.620
2026-04-11 10:01:18.633 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=12.31
2026-04-11 10:01:18.635 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-11 10:01:18.636 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-11 10:01:18.637 | step 3 | route=IT_Ticket | empId=53182 | apiMs=16.55 | totalMs=16.55
2026-04-11 10:01:55.053 | step 1 | route=IT_Ticket | empId=53182 | query called at=10:01:55.053
2026-04-11 10:01:55.064 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-04-11 10:01:55.069 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-11 10:01:55.073 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-11 10:01:55.077 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-11 10:01:55.079 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_it_Ticket_Details | queryMs=1.77
2026-04-11 10:01:55.085 | step 2 | route=IT_Ticket | empId=53182 | query=VMS_Comp_login_proc | queryMs=6.26
2026-04-11 10:01:55.086 | step 3 | route=IT_Ticket | empId=53182 | apiMs=32.97 | totalMs=32.97
2026-04-11 10:01:55.086 | step 1 | route=IT_Ticket | empId=53182 | query called at=10:01:55.086
2026-04-11 10:01:55.088 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-11 10:01:55.089 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-11 10:01:55.091 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 10:01:55.091 | step 3 | route=IT_Ticket | empId=53182 | apiMs=4.86 | totalMs=4.86
2026-04-11 10:01:58.393 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53182 | query called at=10:01:58.393
2026-04-11 10:01:58.490 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=96.53
2026-04-11 10:01:58.493 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53182 | apiMs=99.93 | totalMs=99.93
2026-04-11 10:02:03.130 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53182 | query called at=10:02:03.130
2026-04-11 10:02:03.311 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=180.99
2026-04-11 10:02:03.312 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53182 | apiMs=182.06 | totalMs=182.06
2026-04-11 10:02:07.235 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53182 | query called at=10:02:07.235
2026-04-11 10:02:07.252 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=16.69
2026-04-11 10:02:07.255 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53182 | apiMs=20.75 | totalMs=20.75
2026-04-11 10:03:25.091 | step 1 | route=IT_TicketPost | empId=53182 | query called at=10:03:25.091
2026-04-11 10:03:25.108 | step 2 | route=IT_TicketPost | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=15.65
2026-04-11 10:03:25.111 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=19.83 | totalMs=19.83
2026-04-11 10:03:25.114 | step 1 | route=IT_TicketPost | empId=53182 | query called at=10:03:25.114
2026-04-11 10:03:25.163 | step 2 | route=IT_TicketPost | empId=53182 | query=IT_Ticket_Save_SPOC | queryMs=45.2
2026-04-11 10:03:25.169 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=55.24 | totalMs=55.24
2026-04-11 10:03:25.170 | step 1 | route=IT_TicketPost | empId=53182 | query called at=10:03:25.170
2026-04-11 10:03:25.172 | step 2 | route=IT_TicketPost | empId=53182 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-11 10:03:25.172 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=2.57 | totalMs=2.57
2026-04-11 10:03:27.388 | step 1 | route=IT_Ticket | empId=53182 | query called at=10:03:27.388
2026-04-11 10:03:27.401 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-11 10:03:27.405 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-11 10:03:27.407 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-11 10:03:27.408 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-11 10:03:27.410 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-11 10:03:27.417 | step 2 | route=IT_Ticket | empId=53182 | query=VMS_Comp_login_proc | queryMs=6.14
2026-04-11 10:03:27.417 | step 3 | route=IT_Ticket | empId=53182 | apiMs=29.41 | totalMs=29.41
2026-04-11 10:03:27.417 | step 1 | route=IT_Ticket | empId=53182 | query called at=10:03:27.417
2026-04-11 10:03:27.419 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-11 10:03:27.421 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-11 10:03:27.422 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-11 10:03:27.423 | step 3 | route=IT_Ticket | empId=53182 | apiMs=5.02 | totalMs=5.02
2026-04-11 10:04:32.886 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=10:04:32.886
2026-04-11 10:04:32.936 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=49.3
2026-04-11 10:04:32.937 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=50.28 | totalMs=50.28
2026-04-11 10:04:38.858 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:04:38.858
2026-04-11 10:04:42.355 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=10:04:42.355
2026-04-11 10:04:42.388 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=32.19
2026-04-11 10:04:42.394 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=38.29 | totalMs=38.29
2026-04-11 10:04:42.397 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=10:04:42.397
2026-04-11 10:04:42.401 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.96
2026-04-11 10:04:42.403 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-11 10:04:42.405 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-11 10:04:42.405 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=8.18 | totalMs=8.18
2026-04-11 10:05:16.093 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=10:05:16.093
2026-04-11 10:05:16.110 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=16.57
2026-04-11 10:05:16.114 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=20.24 | totalMs=20.24
2026-04-11 10:05:16.503 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:05:16.503
2026-04-11 10:10:38.435 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:10:38.435
2026-04-11 10:10:38.462 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=26.79
2026-04-11 10:10:38.463 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-11 10:10:38.465 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-11 10:10:38.466 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-11 10:10:38.480 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=13.59
2026-04-11 10:10:38.484 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=3.37
2026-04-11 10:10:38.484 | step 3 | route=IT_Ticket | empId=60917 | apiMs=49.40 | totalMs=49.40
2026-04-11 10:10:38.485 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:10:38.485
2026-04-11 10:10:38.496 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=10.75
2026-04-11 10:10:38.497 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-11 10:10:38.498 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-11 10:10:38.498 | step 3 | route=IT_Ticket | empId=60917 | apiMs=13.73 | totalMs=13.73
2026-04-11 10:10:56.546 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=10:10:56.546
2026-04-11 10:10:56.687 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=140.88
2026-04-11 10:10:56.691 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=145.23 | totalMs=145.23
2026-04-11 10:10:58.545 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=10:10:58.545
2026-04-11 10:10:58.556 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-11 10:10:58.559 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=14.22 | totalMs=14.22
2026-04-11 10:12:01.631 | step 1 | route=IT_Ticket | empId=53182 | query called at=10:12:01.631
2026-04-11 10:12:01.641 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-11 10:12:01.646 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-11 10:12:01.649 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-11 10:12:01.651 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-11 10:12:01.652 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-11 10:12:01.657 | step 2 | route=IT_Ticket | empId=53182 | query=VMS_Comp_login_proc | queryMs=4.9
2026-04-11 10:12:01.658 | step 3 | route=IT_Ticket | empId=53182 | apiMs=26.98 | totalMs=26.98
2026-04-11 10:12:01.658 | step 1 | route=IT_Ticket | empId=53182 | query called at=10:12:01.658
2026-04-11 10:12:01.660 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-11 10:12:01.661 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-11 10:12:01.662 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-11 10:12:01.663 | step 3 | route=IT_Ticket | empId=53182 | apiMs=4.24 | totalMs=4.24
2026-04-11 10:12:08.406 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53182 | query called at=10:12:08.406
2026-04-11 10:12:08.588 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=180.87
2026-04-11 10:12:08.588 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53182 | apiMs=181.91 | totalMs=181.91
2026-04-11 10:12:11.346 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53182 | query called at=10:12:11.346
2026-04-11 10:12:11.359 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=12.33
2026-04-11 10:12:11.362 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53182 | apiMs=16.22 | totalMs=16.22
2026-04-11 10:13:01.465 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:13:01.465
2026-04-11 10:13:01.476 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-11 10:13:01.481 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-11 10:13:01.485 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-11 10:13:01.488 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-11 10:13:01.490 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-04-11 10:13:01.496 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=6.05
2026-04-11 10:13:01.497 | step 3 | route=IT_Ticket | empId=57006 | apiMs=31.30 | totalMs=31.30
2026-04-11 10:13:01.497 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:13:01.497
2026-04-11 10:13:01.499 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-11 10:13:01.500 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-11 10:13:01.502 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 10:13:01.502 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.59 | totalMs=4.59
2026-04-11 10:13:11.096 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=10:13:11.096
2026-04-11 10:13:11.406 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=308.95
2026-04-11 10:13:11.406 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=310.02 | totalMs=310.02
2026-04-11 10:13:12.456 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=10:13:12.456
2026-04-11 10:13:12.468 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-04-11 10:13:12.471 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=15.58 | totalMs=15.58
2026-04-11 10:13:40.750 | step 1 | route=IT_TicketPost | empId=53182 | query called at=10:13:40.750
2026-04-11 10:13:40.760 | step 2 | route=IT_TicketPost | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-11 10:13:40.761 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=10.96 | totalMs=10.96
2026-04-11 10:13:40.761 | step 1 | route=IT_TicketPost | empId=53182 | query called at=10:13:40.761
2026-04-11 10:13:40.784 | step 2 | route=IT_TicketPost | empId=53182 | query=IT_Ticket_Save_SPOC | queryMs=22.78
2026-04-11 10:13:40.786 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=24.77 | totalMs=24.77
2026-04-11 10:13:40.786 | step 1 | route=IT_TicketPost | empId=53182 | query called at=10:13:40.786
2026-04-11 10:13:40.807 | step 2 | route=IT_TicketPost | empId=53182 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.94
2026-04-11 10:13:40.807 | step 3 | route=IT_TicketPost | empId=53182 | apiMs=20.75 | totalMs=20.75
2026-04-11 10:13:42.163 | step 1 | route=IT_Ticket | empId=53182 | query called at=10:13:42.163
2026-04-11 10:13:42.173 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=9.22
2026-04-11 10:13:42.177 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-11 10:13:42.181 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-11 10:13:42.182 | step 2 | route=IT_Ticket | empId=53182 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-11 10:13:42.183 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-11 10:13:42.187 | step 2 | route=IT_Ticket | empId=53182 | query=VMS_Comp_login_proc | queryMs=3.47
2026-04-11 10:13:42.187 | step 3 | route=IT_Ticket | empId=53182 | apiMs=24.45 | totalMs=24.45
2026-04-11 10:13:42.188 | step 1 | route=IT_Ticket | empId=53182 | query called at=10:13:42.188
2026-04-11 10:13:42.189 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-11 10:13:42.190 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-11 10:13:42.191 | step 2 | route=IT_Ticket | empId=53182 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-11 10:13:42.192 | step 3 | route=IT_Ticket | empId=53182 | apiMs=3.76 | totalMs=3.76
2026-04-11 10:14:38.678 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:14:38.678
2026-04-11 10:14:38.689 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-11 10:14:38.690 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-11 10:14:38.692 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-11 10:14:38.693 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-11 10:14:38.694 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-11 10:14:38.698 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=4.01
2026-04-11 10:14:38.699 | step 3 | route=IT_Ticket | empId=57006 | apiMs=21.21 | totalMs=21.21
2026-04-11 10:14:38.699 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:14:38.699
2026-04-11 10:14:38.701 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-11 10:14:38.702 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-11 10:14:38.703 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-11 10:14:38.703 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.20 | totalMs=4.20
2026-04-11 10:14:43.573 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=10:14:43.573
2026-04-11 10:14:43.735 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=161.33
2026-04-11 10:14:43.738 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=165.10 | totalMs=165.10
2026-04-11 10:14:45.258 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=10:14:45.258
2026-04-11 10:14:45.272 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=13.3
2026-04-11 10:14:45.275 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=16.90 | totalMs=16.90
2026-04-11 10:15:03.880 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:15:03.880
2026-04-11 10:15:03.890 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-11 10:15:03.895 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=15.18 | totalMs=15.18
2026-04-11 10:15:03.898 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:15:03.898
2026-04-11 10:15:03.929 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=27.91
2026-04-11 10:15:03.931 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=32.77 | totalMs=32.77
2026-04-11 10:15:03.931 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:15:03.931
2026-04-11 10:15:03.956 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.21
2026-04-11 10:15:03.956 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=25.02 | totalMs=25.02
2026-04-11 10:15:07.223 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:15:07.223
2026-04-11 10:15:07.234 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-11 10:15:07.238 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-11 10:15:07.242 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-11 10:15:07.244 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-11 10:15:07.245 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-11 10:15:07.252 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=6.05
2026-04-11 10:15:07.252 | step 3 | route=IT_Ticket | empId=57006 | apiMs=28.67 | totalMs=28.67
2026-04-11 10:15:07.253 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:15:07.253
2026-04-11 10:15:07.254 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 10:15:07.255 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-11 10:15:07.257 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-11 10:15:07.257 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.26 | totalMs=4.26
2026-04-11 10:15:08.128 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:15:08.128
2026-04-11 10:15:08.138 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-11 10:15:08.141 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=13.15 | totalMs=13.15
2026-04-11 10:15:08.144 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:15:08.144
2026-04-11 10:15:08.149 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=2.08
2026-04-11 10:15:08.150 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=6.47 | totalMs=6.47
2026-04-11 10:15:08.151 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:15:08.151
2026-04-11 10:15:08.152 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-11 10:15:08.153 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.16 | totalMs=2.16
2026-04-11 10:15:08.153 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:15:08.153
2026-04-11 10:15:08.155 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-11 10:15:08.155 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.64 | totalMs=1.64
2026-04-11 10:15:13.769 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:15:13.769
2026-04-11 10:15:13.779 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-11 10:15:13.781 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-11 10:15:13.782 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-11 10:15:13.784 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-11 10:15:13.785 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-11 10:15:13.787 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=1.13
2026-04-11 10:15:13.787 | step 3 | route=IT_Ticket | empId=60917 | apiMs=18.21 | totalMs=18.21
2026-04-11 10:15:13.787 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:15:13.787
2026-04-11 10:15:13.789 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-11 10:15:13.790 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-11 10:15:13.791 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-11 10:15:13.792 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.19 | totalMs=4.19
2026-04-11 10:26:52.037 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=10:26:52.037
2026-04-11 10:26:52.126 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=88.54
2026-04-11 10:26:52.129 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=92.84 | totalMs=92.84
2026-04-11 10:26:54.845 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=10:26:54.845
2026-04-11 10:26:54.863 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=18.01
2026-04-11 10:26:54.867 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=22.23 | totalMs=22.23
2026-04-11 10:27:14.270 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:27:14.270
2026-04-11 10:27:14.281 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-04-11 10:27:14.286 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=15.96 | totalMs=15.96
2026-04-11 10:27:14.289 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:27:14.289
2026-04-11 10:27:14.304 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=11.35
2026-04-11 10:27:14.314 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=24.31 | totalMs=24.31
2026-04-11 10:27:14.314 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:27:14.314
2026-04-11 10:27:14.339 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.52
2026-04-11 10:27:14.339 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=25.37 | totalMs=25.37
2026-04-11 10:27:23.423 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:27:23.423
2026-04-11 10:27:23.434 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-11 10:27:23.439 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-11 10:27:23.443 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-11 10:27:23.444 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-11 10:27:23.470 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=25.15
2026-04-11 10:27:23.476 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.95
2026-04-11 10:27:23.477 | step 3 | route=IT_Ticket | empId=57006 | apiMs=53.14 | totalMs=53.14
2026-04-11 10:27:23.477 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:27:23.477
2026-04-11 10:27:23.498 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=19.59
2026-04-11 10:27:23.499 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 10:27:23.500 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-11 10:27:23.501 | step 3 | route=IT_Ticket | empId=57006 | apiMs=23.42 | totalMs=23.42
2026-04-11 10:28:36.100 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=10:28:36.100
2026-04-11 10:28:36.160 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=59.21
2026-04-11 10:28:36.163 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=63.24 | totalMs=63.24
2026-04-11 10:28:40.260 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:40.260
2026-04-11 10:28:47.183 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:28:47.183
2026-04-11 10:28:47.215 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=30.56
2026-04-11 10:28:47.225 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=1.24
2026-04-11 10:28:47.229 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=45.30 | totalMs=45.30
2026-04-11 10:28:47.232 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:28:47.232
2026-04-11 10:28:47.233 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-11 10:28:47.234 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-11 10:28:47.235 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-11 10:28:47.236 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=4.26 | totalMs=4.26
2026-04-11 10:28:48.832 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:28:48.832
2026-04-11 10:28:48.834 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-11 10:28:48.839 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-11 10:28:48.843 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-11 10:28:48.845 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=13.18 | totalMs=13.18
2026-04-11 10:28:50.086 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=10:28:50.086
2026-04-11 10:28:50.102 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=16.13
2026-04-11 10:28:50.103 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=17.16 | totalMs=17.16
2026-04-11 10:28:54.045 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:54.045
2026-04-11 10:45:11.821 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:45:11.821
2026-04-11 10:45:11.850 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=28.54
2026-04-11 10:45:11.854 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-11 10:45:11.858 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-11 10:45:11.859 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-11 10:45:11.880 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=20.68
2026-04-11 10:45:11.886 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=5.86
2026-04-11 10:45:11.887 | step 3 | route=IT_Ticket | empId=51700 | apiMs=65.86 | totalMs=65.86
2026-04-11 10:45:11.887 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:45:11.887
2026-04-11 10:45:11.907 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=19.47
2026-04-11 10:45:11.909 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-11 10:45:11.910 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 10:45:11.910 | step 3 | route=IT_Ticket | empId=51700 | apiMs=23.15 | totalMs=23.15
2026-04-11 10:45:18.217 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=10:45:18.217
2026-04-11 10:45:18.529 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=311.52
2026-04-11 10:45:18.532 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=315.05 | totalMs=315.05
2026-04-11 10:45:19.913 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=10:45:19.913
2026-04-11 10:45:19.926 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=12.08
2026-04-11 10:45:19.929 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=15.65 | totalMs=15.65
2026-04-11 10:45:55.245 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:45:55.245
2026-04-11 10:45:55.257 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.88
2026-04-11 10:45:55.261 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=15.74 | totalMs=15.74
2026-04-11 10:45:55.264 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:45:55.264
2026-04-11 10:45:55.499 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=232.63
2026-04-11 10:45:55.501 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=237.53 | totalMs=237.53
2026-04-11 10:45:55.501 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:45:55.501
2026-04-11 10:45:55.516 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.75
2026-04-11 10:45:55.516 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=14.54 | totalMs=14.54
2026-04-11 10:46:01.533 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:46:01.533
2026-04-11 10:46:01.543 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-04-11 10:46:01.547 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-11 10:46:01.551 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-11 10:46:01.552 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-11 10:46:01.553 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-11 10:46:01.557 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=3.81
2026-04-11 10:46:01.557 | step 3 | route=IT_Ticket | empId=51700 | apiMs=24.32 | totalMs=24.32
2026-04-11 10:46:01.558 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:46:01.558
2026-04-11 10:46:01.559 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-11 10:46:01.560 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-11 10:46:01.561 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-11 10:46:01.562 | step 3 | route=IT_Ticket | empId=51700 | apiMs=3.85 | totalMs=3.85
2026-04-11 10:49:12.197 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:49:12.197
2026-04-11 10:49:12.295 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=97.5
2026-04-11 10:49:12.298 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=101.65 | totalMs=101.65
2026-04-11 10:49:12.748 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:49:12.748
2026-04-11 10:49:23.298 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:49:23.298
2026-04-11 10:49:23.348 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=49.91
2026-04-11 10:49:23.350 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=52.79 | totalMs=52.79
2026-04-11 10:49:23.351 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:49:23.351
2026-04-11 10:49:23.392 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=41.16
2026-04-11 10:49:23.406 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.59
2026-04-11 10:49:23.418 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.69
2026-04-11 10:49:23.418 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=66.92 | totalMs=66.92
2026-04-11 10:49:28.385 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:49:28.385
2026-04-11 10:49:28.411 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=25.25
2026-04-11 10:49:28.411 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=26.19 | totalMs=26.19
2026-04-11 10:49:28.805 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:49:28.805
2026-04-11 10:53:32.964 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:53:32.964
2026-04-11 10:53:32.980 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=15.69
2026-04-11 10:53:32.983 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=19.69 | totalMs=19.69
2026-04-11 10:53:35.265 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:53:35.265
2026-04-11 10:53:42.088 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:53:42.088
2026-04-11 10:53:42.124 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=35.5
2026-04-11 10:53:42.126 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=38.06 | totalMs=38.06
2026-04-11 10:53:42.126 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:53:42.126
2026-04-11 10:53:42.149 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.03
2026-04-11 10:53:42.150 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-11 10:53:42.151 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-11 10:53:42.152 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=25.42 | totalMs=25.42
2026-04-11 10:53:47.639 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:53:47.639
2026-04-11 10:53:47.657 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=16.83
2026-04-11 10:53:47.657 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=17.90 | totalMs=17.90
2026-04-11 10:53:48.558 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:53:48.558
2026-04-11 10:53:48.746 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:53:48.746
2026-04-11 10:53:48.831 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=84.81
2026-04-11 10:53:48.836 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=4.14
2026-04-11 10:53:48.838 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=2.01
2026-04-11 10:53:48.841 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=2.39
2026-04-11 10:53:48.885 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=44.03
2026-04-11 10:53:48.891 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=4.75
2026-04-11 10:53:48.891 | step 3 | route=IT_Ticket | empId=44817 | apiMs=145.15 | totalMs=145.15
2026-04-11 10:53:48.891 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:53:48.891
2026-04-11 10:53:48.924 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=32.32
2026-04-11 10:53:48.926 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-11 10:53:48.927 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-11 10:53:48.927 | step 3 | route=IT_Ticket | empId=44817 | apiMs=35.95 | totalMs=35.95
2026-04-11 10:53:55.824 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=10:53:55.824
2026-04-11 10:53:55.962 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=137.28
2026-04-11 10:53:55.965 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=141.69 | totalMs=141.69
2026-04-11 10:53:57.593 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=10:53:57.593
2026-04-11 10:53:57.618 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=24.36
2026-04-11 10:53:57.621 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=28.22 | totalMs=28.22
2026-04-11 10:54:33.750 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:54:33.750
2026-04-11 10:54:33.787 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=35.97
2026-04-11 10:54:33.790 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=40.15 | totalMs=40.15
2026-04-11 10:54:33.793 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:54:33.793
2026-04-11 10:54:33.869 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=73.53
2026-04-11 10:54:33.872 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=78.38 | totalMs=78.38
2026-04-11 10:54:33.872 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:54:33.872
2026-04-11 10:54:33.874 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-11 10:54:33.874 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.30 | totalMs=2.30
2026-04-11 10:54:33.875 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:54:33.875
2026-04-11 10:54:33.877 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-11 10:54:33.877 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.29 | totalMs=2.29
2026-04-11 10:54:46.502 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:54:46.502
2026-04-11 10:54:46.512 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-11 10:54:46.517 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-11 10:54:46.521 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-11 10:54:46.522 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-11 10:54:46.525 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.5
2026-04-11 10:54:46.527 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=1.35
2026-04-11 10:54:46.527 | step 3 | route=IT_Ticket | empId=44817 | apiMs=25.63 | totalMs=25.63
2026-04-11 10:54:46.528 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:54:46.528
2026-04-11 10:54:46.529 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-11 10:54:46.531 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-11 10:54:46.532 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-11 10:54:46.532 | step 3 | route=IT_Ticket | empId=44817 | apiMs=4.66 | totalMs=4.66
2026-04-11 10:55:27.389 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=10:55:27.389
2026-04-11 10:55:27.463 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=73.4
2026-04-11 10:55:27.467 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=77.21 | totalMs=77.21
2026-04-11 10:55:48.840 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:55:48.840
2026-04-11 10:55:48.857 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=16.31
2026-04-11 10:55:48.865 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-04-11 10:55:48.874 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=8.33
2026-04-11 10:55:48.883 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=8.47
2026-04-11 10:55:48.892 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=8.63
2026-04-11 10:55:48.913 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=20.14
2026-04-11 10:55:48.913 | step 3 | route=IT_Ticket | empId=44817 | apiMs=73.16 | totalMs=73.16
2026-04-11 10:55:48.913 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:55:48.913
2026-04-11 10:55:48.922 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-04-11 10:55:48.931 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=8.43
2026-04-11 10:55:48.940 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=8.57
2026-04-11 10:55:48.940 | step 3 | route=IT_Ticket | empId=44817 | apiMs=26.50 | totalMs=26.50
2026-04-11 10:55:58.037 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=10:55:58.037
2026-04-11 10:55:58.114 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=76.13
2026-04-11 10:55:58.117 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=80.07 | totalMs=80.07
2026-04-11 10:55:59.519 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=10:55:59.519
2026-04-11 10:55:59.533 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=13.22
2026-04-11 10:55:59.536 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=16.71 | totalMs=16.71
2026-04-11 10:56:40.896 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:56:40.896
2026-04-11 10:56:40.907 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-04-11 10:56:40.910 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=14.45 | totalMs=14.45
2026-04-11 10:56:40.913 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:56:40.913
2026-04-11 10:56:40.927 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=10.82
2026-04-11 10:56:40.929 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=15.55 | totalMs=15.55
2026-04-11 10:56:40.929 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:56:40.929
2026-04-11 10:56:40.931 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-04-11 10:56:40.931 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.37 | totalMs=2.37
2026-04-11 10:56:40.932 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:56:40.932
2026-04-11 10:56:40.934 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-11 10:56:40.934 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.24 | totalMs=2.24
2026-04-11 10:57:10.519 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:57:10.519
2026-04-11 10:57:10.530 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-11 10:57:10.535 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-11 10:57:10.539 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-04-11 10:57:10.541 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-11 10:57:10.543 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-11 10:57:10.544 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=1.41
2026-04-11 10:57:10.545 | step 3 | route=IT_Ticket | empId=44817 | apiMs=25.51 | totalMs=25.51
2026-04-11 10:57:10.545 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:57:10.545
2026-04-11 10:57:10.547 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-11 10:57:10.549 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-11 10:57:10.550 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-11 10:57:10.550 | step 3 | route=IT_Ticket | empId=44817 | apiMs=5.03 | totalMs=5.03
2026-04-11 11:04:12.384 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:04:12.384
2026-04-11 11:04:12.435 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=50.17
2026-04-11 11:04:12.436 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-11 11:04:12.438 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-04-11 11:04:12.439 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-11 11:04:12.454 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=14.39
2026-04-11 11:04:12.461 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=7.28
2026-04-11 11:04:12.462 | step 3 | route=IT_Ticket | empId=36643 | apiMs=77.88 | totalMs=77.88
2026-04-11 11:04:12.462 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:04:12.462
2026-04-11 11:04:12.488 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=25.74
2026-04-11 11:04:12.497 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-04-11 11:04:12.506 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=8.47
2026-04-11 11:04:12.506 | step 3 | route=IT_Ticket | empId=36643 | apiMs=43.61 | totalMs=43.61
2026-04-11 11:04:26.169 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36643 | query called at=11:04:26.169
2026-04-11 11:04:26.311 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=141.27
2026-04-11 11:04:26.312 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36643 | apiMs=142.43 | totalMs=142.43
2026-04-11 11:04:27.769 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query called at=11:04:27.769
2026-04-11 11:04:27.808 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=38.61
2026-04-11 11:04:27.811 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36643 | apiMs=42.44 | totalMs=42.44
2026-04-11 11:05:23.755 | step 1 | route=IT_TicketPost | empId=36643 | query called at=11:05:23.755
2026-04-11 11:05:23.769 | step 2 | route=IT_TicketPost | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=13.6
2026-04-11 11:05:23.769 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=14.61 | totalMs=14.61
2026-04-11 11:05:23.770 | step 1 | route=IT_TicketPost | empId=36643 | query called at=11:05:23.770
2026-04-11 11:05:23.827 | step 2 | route=IT_TicketPost | empId=36643 | query=IT_Ticket_Save_SPOC | queryMs=56.16
2026-04-11 11:05:23.834 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=64.16 | totalMs=64.16
2026-04-11 11:05:23.834 | step 1 | route=IT_TicketPost | empId=36643 | query called at=11:05:23.834
2026-04-11 11:05:23.864 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.37
2026-04-11 11:05:23.865 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=30.30 | totalMs=30.30
2026-04-11 11:05:24.087 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:05:24.087
2026-04-11 11:05:24.101 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=13.06
2026-04-11 11:05:24.102 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-11 11:05:24.103 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-11 11:05:24.112 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=8.51
2026-04-11 11:05:24.135 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=22.97
2026-04-11 11:05:24.139 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=3.23
2026-04-11 11:05:24.139 | step 3 | route=IT_Ticket | empId=36643 | apiMs=52.25 | totalMs=52.25
2026-04-11 11:05:24.140 | step 1 | route=IT_Ticket | empId=36643 | query called at=11:05:24.140
2026-04-11 11:05:24.141 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-11 11:05:24.142 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-11 11:05:24.143 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-11 11:05:24.143 | step 3 | route=IT_Ticket | empId=36643 | apiMs=3.50 | totalMs=3.50
2026-04-11 11:09:45.397 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:09:45.397
2026-04-11 11:09:45.445 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=47.6
2026-04-11 11:09:45.449 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=51.61 | totalMs=51.61
2026-04-11 11:09:45.881 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:09:45.881
2026-04-11 11:32:50.442 | step 1 | route=IT_Ticket_Report | empId=44475 | query called at=11:32:50.442
2026-04-11 11:32:50.712 | step 2 | route=IT_Ticket_Report | empId=44475 | query=kpi_it_ticket_report_page_proc | queryMs=269.21
2026-04-11 11:32:50.715 | step 3 | route=IT_Ticket_Report | empId=44475 | apiMs=273.17 | totalMs=273.17
2026-04-11 11:32:52.023 | step 4 | route=pageRenderd | empId=44475 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:32:52.023
2026-04-11 11:32:59.118 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:32:59.118
2026-04-11 11:32:59.162 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=40.98
2026-04-11 11:32:59.166 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-11 11:32:59.168 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-11 11:32:59.169 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-11 11:32:59.194 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_it_Ticket_Details | queryMs=24.6
2026-04-11 11:32:59.201 | step 2 | route=IT_Ticket | empId=44475 | query=VMS_Comp_login_proc | queryMs=6.22
2026-04-11 11:32:59.201 | step 3 | route=IT_Ticket | empId=44475 | apiMs=83.58 | totalMs=83.58
2026-04-11 11:32:59.202 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:32:59.202
2026-04-11 11:32:59.222 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=20.06
2026-04-11 11:32:59.224 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-11 11:32:59.225 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-11 11:32:59.225 | step 3 | route=IT_Ticket | empId=44475 | apiMs=23.26 | totalMs=23.26
2026-04-11 11:33:28.473 | step 1 | route=HW_TicketFun | empId= | query called at=11:33:28.473
2026-04-11 11:33:28.491 | step 2 | route=HW_TicketFun | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=17.74
2026-04-11 11:33:28.495 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=21.98 | totalMs=21.98
2026-04-11 11:33:46.864 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44475 | query called at=11:33:46.864
2026-04-11 11:33:46.977 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=111.66
2026-04-11 11:33:46.980 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44475 | apiMs=115.76 | totalMs=115.76
2026-04-11 11:33:50.127 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44475 | query called at=11:33:50.127
2026-04-11 11:33:50.172 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=43.93
2026-04-11 11:33:50.175 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44475 | apiMs=47.75 | totalMs=47.75
2026-04-11 11:33:57.504 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44475 | query called at=11:33:57.504
2026-04-11 11:33:57.514 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-04-11 11:33:57.517 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44475 | apiMs=13.36 | totalMs=13.36
2026-04-11 11:37:28.092 | step 1 | route=IT_TicketPost | empId=44475 | query called at=11:37:28.092
2026-04-11 11:37:28.160 | step 2 | route=IT_TicketPost | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=67.01
2026-04-11 11:37:28.163 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=71.30 | totalMs=71.30
2026-04-11 11:37:28.167 | step 1 | route=IT_TicketPost | empId=44475 | query called at=11:37:28.167
2026-04-11 11:37:28.220 | step 2 | route=IT_TicketPost | empId=44475 | query=IT_Ticket_Save_SPOC | queryMs=50.35
2026-04-11 11:37:28.236 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=69.04 | totalMs=69.04
2026-04-11 11:37:28.236 | step 1 | route=IT_TicketPost | empId=44475 | query called at=11:37:28.236
2026-04-11 11:37:28.295 | step 2 | route=IT_TicketPost | empId=44475 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=58.86
2026-04-11 11:37:28.296 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=59.76 | totalMs=59.76
2026-04-11 11:37:28.296 | step 1 | route=IT_TicketPost | empId=44475 | query called at=11:37:28.296
2026-04-11 11:37:28.304 | step 2 | route=IT_TicketPost | empId=44475 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.26
2026-04-11 11:37:28.304 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=7.98 | totalMs=7.98
2026-04-11 11:37:29.844 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:37:29.844
2026-04-11 11:37:29.854 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-11 11:37:29.856 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-11 11:37:29.857 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-11 11:37:29.859 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-11 11:37:29.884 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_it_Ticket_Details | queryMs=25.31
2026-04-11 11:37:29.890 | step 2 | route=IT_Ticket | empId=44475 | query=VMS_Comp_login_proc | queryMs=5.61
2026-04-11 11:37:29.891 | step 3 | route=IT_Ticket | empId=44475 | apiMs=46.77 | totalMs=46.77
2026-04-11 11:37:29.891 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:37:29.891
2026-04-11 11:37:29.911 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=19.05
2026-04-11 11:37:29.912 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 11:37:29.913 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-11 11:37:29.914 | step 3 | route=IT_Ticket | empId=44475 | apiMs=22.57 | totalMs=22.57
2026-04-11 11:38:20.055 | step 1 | route=IT_Ticket_Report | empId=44475 | query called at=11:38:20.055
2026-04-11 11:38:20.131 | step 2 | route=IT_Ticket_Report | empId=44475 | query=kpi_it_ticket_report_page_proc | queryMs=75.49
2026-04-11 11:38:20.134 | step 3 | route=IT_Ticket_Report | empId=44475 | apiMs=79.28 | totalMs=79.28
2026-04-11 11:38:20.539 | step 4 | route=pageRenderd | empId=44475 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:38:20.539
2026-04-11 11:38:34.284 | step 1 | route=Ticket_SPOC_Approve | empId=44475 | query called at=11:38:34.284
2026-04-11 11:38:34.343 | step 2 | route=Ticket_SPOC_Approve | empId=44475 | query=IT_TIcket_SPOCApp_Report | queryMs=58.49
2026-04-11 11:38:34.347 | step 3 | route=Ticket_SPOC_Approve | empId=44475 | apiMs=62.49 | totalMs=62.49
2026-04-11 11:38:34.905 | step 4 | route=pageRenderd | empId=44475 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:38:34.905
2026-04-11 11:38:40.564 | step 1 | route=HW_Ticket_Report | empId=44475 | query called at=11:38:40.564
2026-04-11 11:38:40.596 | step 2 | route=HW_Ticket_Report | empId=44475 | query=hw_ticket_report_kpi_proc | queryMs=30.56
2026-04-11 11:38:40.599 | step 3 | route=HW_Ticket_Report | empId=44475 | apiMs=34.56 | totalMs=34.56
2026-04-11 11:38:41.178 | step 4 | route=pageRenderd | empId=44475 | Page=HW TICKET REPORT | page fully loaded at : 11:38:41.178
2026-04-11 11:38:42.791 | step 1 | route=IT_Ticket_Report | empId=44475 | query called at=11:38:42.791
2026-04-11 11:38:42.872 | step 2 | route=IT_Ticket_Report | empId=44475 | query=kpi_it_ticket_report_page_proc | queryMs=80.75
2026-04-11 11:38:42.876 | step 3 | route=IT_Ticket_Report | empId=44475 | apiMs=84.48 | totalMs=84.48
2026-04-11 11:38:43.378 | step 4 | route=pageRenderd | empId=44475 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:38:43.378
2026-04-11 11:41:50.054 | step 1 | route=IT_Ticket | empId=38722 | query called at=11:41:50.054
2026-04-11 11:41:50.091 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=36.16
2026-04-11 11:41:50.095 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-11 11:41:50.099 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-11 11:41:50.103 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-11 11:41:50.123 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=19.76
2026-04-11 11:41:50.127 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=3.71
2026-04-11 11:41:50.127 | step 3 | route=IT_Ticket | empId=38722 | apiMs=73.38 | totalMs=73.38
2026-04-11 11:41:50.128 | step 1 | route=IT_Ticket | empId=38722 | query called at=11:41:50.128
2026-04-11 11:41:50.145 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=16.39
2026-04-11 11:41:50.146 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-11 11:41:50.147 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-11 11:41:50.147 | step 3 | route=IT_Ticket | empId=38722 | apiMs=19.42 | totalMs=19.42
2026-04-11 11:42:18.182 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=11:42:18.182
2026-04-11 11:42:18.410 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=227.55
2026-04-11 11:42:18.414 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=231.87 | totalMs=231.87
2026-04-11 11:42:32.480 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=11:42:32.480
2026-04-11 11:42:32.498 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=17.27
2026-04-11 11:42:32.501 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=20.98 | totalMs=20.98
2026-04-11 11:43:02.461 | step 1 | route=IT_TicketPost | empId=38722 | query called at=11:43:02.461
2026-04-11 11:43:02.472 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-04-11 11:43:02.475 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=13.46 | totalMs=13.46
2026-04-11 11:43:02.478 | step 1 | route=IT_TicketPost | empId=38722 | query called at=11:43:02.478
2026-04-11 11:43:02.927 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=446.21
2026-04-11 11:43:02.985 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=507.25 | totalMs=507.25
2026-04-11 11:43:02.986 | step 1 | route=IT_TicketPost | empId=38722 | query called at=11:43:02.986
2026-04-11 11:43:03.002 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.57
2026-04-11 11:43:03.002 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=16.49 | totalMs=16.49
2026-04-11 11:43:03.003 | step 1 | route=IT_TicketPost | empId=38722 | query called at=11:43:03.003
2026-04-11 11:43:03.004 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-11 11:43:03.004 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=1.62 | totalMs=1.62
2026-04-11 11:43:04.058 | step 1 | route=IT_Ticket | empId=38722 | query called at=11:43:04.058
2026-04-11 11:43:04.077 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=15.49
2026-04-11 11:43:04.081 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-11 11:43:04.082 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-11 11:43:04.083 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-11 11:43:04.085 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-04-11 11:43:04.086 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=0.85
2026-04-11 11:43:04.086 | step 3 | route=IT_Ticket | empId=38722 | apiMs=28.37 | totalMs=28.37
2026-04-11 11:43:04.087 | step 1 | route=IT_Ticket | empId=38722 | query called at=11:43:04.087
2026-04-11 11:43:04.088 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-11 11:43:04.089 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-11 11:43:04.090 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-11 11:43:04.091 | step 3 | route=IT_Ticket | empId=38722 | apiMs=3.83 | totalMs=3.83
2026-04-11 11:45:57.080 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:45:57.080
2026-04-11 11:45:57.168 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=87.44
2026-04-11 11:45:57.177 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=5.04
2026-04-11 11:45:57.185 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=5.71
2026-04-11 11:45:57.195 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=6.05
2026-04-11 11:45:57.271 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_it_Ticket_Details | queryMs=76.4
2026-04-11 11:45:57.289 | step 2 | route=IT_Ticket | empId=44475 | query=VMS_Comp_login_proc | queryMs=17.28
2026-04-11 11:45:57.289 | step 3 | route=IT_Ticket | empId=44475 | apiMs=209.58 | totalMs=209.58
2026-04-11 11:45:57.290 | step 1 | route=IT_Ticket | empId=44475 | query called at=11:45:57.290
2026-04-11 11:45:57.299 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=9.08
2026-04-11 11:45:57.318 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=18.18
2026-04-11 11:45:57.335 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=16.57
2026-04-11 11:45:57.335 | step 3 | route=IT_Ticket | empId=44475 | apiMs=45.27 | totalMs=45.27
2026-04-11 11:46:58.613 | step 1 | route=IT_Ticket_Report | empId=44475 | query called at=11:46:58.613
2026-04-11 11:46:58.720 | step 2 | route=IT_Ticket_Report | empId=44475 | query=kpi_it_ticket_report_page_proc | queryMs=106.58
2026-04-11 11:46:58.720 | step 3 | route=IT_Ticket_Report | empId=44475 | apiMs=107.67 | totalMs=107.67
2026-04-11 11:46:59.124 | step 4 | route=pageRenderd | empId=44475 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:46:59.124
2026-04-11 11:47:17.576 | step 1 | route=HW_Ticket_Report | empId=44475 | query called at=11:47:17.576
2026-04-11 11:47:17.613 | step 2 | route=HW_Ticket_Report | empId=44475 | query=hw_ticket_report_kpi_proc | queryMs=33.15
2026-04-11 11:47:17.616 | step 3 | route=HW_Ticket_Report | empId=44475 | apiMs=40.00 | totalMs=40.00
2026-04-11 11:47:17.983 | step 4 | route=pageRenderd | empId=44475 | Page=HW TICKET REPORT | page fully loaded at : 11:47:17.983
2026-04-11 11:49:06.965 | step 1 | route=DesignerTicket | empId=44475 | query called at=11:49:06.965
2026-04-11 11:49:07.018 | step 2 | route=DesignerTicket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=52.04
2026-04-11 11:49:07.022 | step 3 | route=DesignerTicket | empId=44475 | apiMs=56.28 | totalMs=56.28
2026-04-11 11:49:07.025 | step 1 | route=DesignerTicket | empId=44475 | query called at=11:49:07.025
2026-04-11 11:49:07.030 | step 2 | route=DesignerTicket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=2.39
2026-04-11 11:49:07.031 | step 3 | route=DesignerTicket | empId=44475 | apiMs=5.87 | totalMs=5.87
2026-04-11 11:49:07.031 | step 1 | route=DesignerTicket | empId=44475 | query called at=11:49:07.031
2026-04-11 11:49:07.046 | step 2 | route=DesignerTicket | empId=44475 | query=Desginer_Typeof_Works_Master_Proc | queryMs=14.27
2026-04-11 11:49:07.046 | step 3 | route=DesignerTicket | empId=44475 | apiMs=14.98 | totalMs=14.98
2026-04-11 11:52:00.554 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:52:00.554
2026-04-11 11:52:00.586 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=32.04
2026-04-11 11:52:00.587 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=33.10 | totalMs=33.10
2026-04-11 11:52:00.996 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:00.996
2026-04-11 11:54:15.470 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=11:54:15.470
2026-04-11 11:54:15.493 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=21.63
2026-04-11 11:54:15.493 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=22.78 | totalMs=22.78
2026-04-11 11:54:16.001 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:54:16.001
2026-04-11 11:56:25.747 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:56:25.747
2026-04-11 11:56:25.762 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=14.84
2026-04-11 11:56:25.766 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=18.64 | totalMs=18.64
2026-04-11 11:56:26.161 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:56:26.161
2026-04-11 11:58:49.762 | step 1 | route=IT_Ticket | empId=44319 | query called at=11:58:49.762
2026-04-11 11:58:49.788 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=25.9
2026-04-11 11:58:49.792 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-11 11:58:49.796 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-11 11:58:49.800 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-11 11:58:49.814 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=13.38
2026-04-11 11:58:49.815 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=0.89
2026-04-11 11:58:49.815 | step 3 | route=IT_Ticket | empId=44319 | apiMs=53.51 | totalMs=53.51
2026-04-11 11:58:49.816 | step 1 | route=IT_Ticket | empId=44319 | query called at=11:58:49.816
2026-04-11 11:58:49.826 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=10.33
2026-04-11 11:58:49.827 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-11 11:58:49.829 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-11 11:58:49.829 | step 3 | route=IT_Ticket | empId=44319 | apiMs=13.43 | totalMs=13.43
2026-04-11 11:59:10.575 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=11:59:10.575
2026-04-11 11:59:10.757 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=181.72
2026-04-11 11:59:10.760 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=185.41 | totalMs=185.41
2026-04-11 11:59:20.986 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=11:59:20.986
2026-04-11 11:59:21.024 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=37.28
2026-04-11 11:59:21.027 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=41.17 | totalMs=41.17
2026-04-11 12:00:55.540 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:00:55.540
2026-04-11 12:00:55.551 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-11 12:00:55.555 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=14.62 | totalMs=14.62
2026-04-11 12:00:55.558 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:00:55.558
2026-04-11 12:00:55.572 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=11.54
2026-04-11 12:00:55.574 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=16.17 | totalMs=16.17
2026-04-11 12:00:55.574 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:00:55.574
2026-04-11 12:00:55.576 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-11 12:00:55.577 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=2.49 | totalMs=2.49
2026-04-11 12:00:55.577 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:00:55.577
2026-04-11 12:00:55.579 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-11 12:00:55.579 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=2.12 | totalMs=2.12
2026-04-11 12:00:59.843 | step 1 | route=IT_Ticket | empId=44319 | query called at=12:00:59.843
2026-04-11 12:00:59.854 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-11 12:00:59.858 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-11 12:00:59.863 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-11 12:00:59.867 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-11 12:00:59.868 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-11 12:00:59.875 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=6.62
2026-04-11 12:00:59.876 | step 3 | route=IT_Ticket | empId=44319 | apiMs=32.70 | totalMs=32.70
2026-04-11 12:00:59.876 | step 1 | route=IT_Ticket | empId=44319 | query called at=12:00:59.876
2026-04-11 12:00:59.878 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-11 12:00:59.879 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-11 12:00:59.881 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-11 12:00:59.881 | step 3 | route=IT_Ticket | empId=44319 | apiMs=4.98 | totalMs=4.98
2026-04-11 12:06:27.565 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:06:27.565
2026-04-11 12:06:27.576 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-11 12:06:27.578 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-11 12:06:27.579 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-11 12:06:27.581 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-11 12:06:27.583 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-04-11 12:06:27.585 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=1.43
2026-04-11 12:06:27.585 | step 3 | route=IT_Ticket | empId=55868 | apiMs=19.97 | totalMs=19.97
2026-04-11 12:06:27.586 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:06:27.586
2026-04-11 12:06:27.587 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-11 12:06:27.589 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-11 12:06:27.590 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-11 12:06:27.590 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.84 | totalMs=4.84
2026-04-11 12:06:37.324 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=12:06:37.324
2026-04-11 12:06:37.462 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=138.07
2026-04-11 12:06:37.466 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=141.99 | totalMs=141.99
2026-04-11 12:06:39.956 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=12:06:39.956
2026-04-11 12:06:39.980 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=23.26
2026-04-11 12:06:39.983 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=27.14 | totalMs=27.14
2026-04-11 12:08:55.789 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=12:08:55.789
2026-04-11 12:08:55.839 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=48.91
2026-04-11 12:08:55.842 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=52.97 | totalMs=52.97
2026-04-11 12:08:56.736 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:56.736
2026-04-11 12:09:13.301 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=12:09:13.301
2026-04-11 12:09:13.318 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=IT_Ticket_Update_SPOC | queryMs=16.92
2026-04-11 12:09:13.323 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=22.16 | totalMs=22.16
2026-04-11 12:09:13.326 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=12:09:13.326
2026-04-11 12:09:13.330 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-11 12:09:13.331 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-11 12:09:13.332 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-11 12:09:13.333 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=6.64 | totalMs=6.64
2026-04-11 12:09:20.363 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=12:09:20.363
2026-04-11 12:09:20.389 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=IT_Ticket_Update_SPOC | queryMs=25.98
2026-04-11 12:09:20.397 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=34.03 | totalMs=34.03
2026-04-11 12:09:20.404 | step 5 | route=SPOC_Entry_Save | empId=62012 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (39143).
2026-04-11 12:09:20.859 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=12:09:20.859
2026-04-11 12:09:20.877 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=16.79
2026-04-11 12:09:20.877 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=17.71 | totalMs=17.71
2026-04-11 12:09:21.638 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:21.638
2026-04-11 12:10:14.733 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:10:14.733
2026-04-11 12:10:14.744 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-11 12:10:14.748 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=14.10 | totalMs=14.10
2026-04-11 12:10:14.751 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:10:14.751
2026-04-11 12:10:14.780 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=26.42
2026-04-11 12:10:14.782 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=31.37 | totalMs=31.37
2026-04-11 12:10:14.782 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:10:14.782
2026-04-11 12:10:14.784 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-11 12:10:14.785 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.29 | totalMs=2.29
2026-04-11 12:10:16.209 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:10:16.209
2026-04-11 12:10:16.220 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-04-11 12:10:16.222 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-11 12:10:16.223 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-11 12:10:16.225 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-11 12:10:16.226 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-11 12:10:16.228 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=1.47
2026-04-11 12:10:16.228 | step 3 | route=IT_Ticket | empId=55868 | apiMs=19.09 | totalMs=19.09
2026-04-11 12:10:16.229 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:10:16.229
2026-04-11 12:10:16.231 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-11 12:10:16.232 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-04-11 12:10:16.234 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 12:10:16.234 | step 3 | route=IT_Ticket | empId=55868 | apiMs=5.23 | totalMs=5.23
2026-04-11 12:30:26.883 | step 1 | route=IT_Ticket | empId=58335 | query called at=12:30:26.883
2026-04-11 12:30:26.924 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=40.38
2026-04-11 12:30:26.929 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-11 12:30:26.933 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-11 12:30:26.938 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-11 12:30:26.963 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=24.77
2026-04-11 12:30:26.969 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=5.69
2026-04-11 12:30:26.969 | step 3 | route=IT_Ticket | empId=58335 | apiMs=86.52 | totalMs=86.52
2026-04-11 12:30:26.970 | step 1 | route=IT_Ticket | empId=58335 | query called at=12:30:26.970
2026-04-11 12:30:26.990 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=19.41
2026-04-11 12:30:26.991 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-11 12:30:26.993 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-11 12:30:26.993 | step 3 | route=IT_Ticket | empId=58335 | apiMs=23.18 | totalMs=23.18
2026-04-11 12:30:47.275 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=12:30:47.275
2026-04-11 12:30:47.582 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=305.74
2026-04-11 12:30:47.582 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=306.98 | totalMs=306.98
2026-04-11 12:30:54.376 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=12:30:54.376
2026-04-11 12:30:54.558 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=181.38
2026-04-11 12:30:54.561 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=185.52 | totalMs=185.52
2026-04-11 12:30:55.832 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=12:30:55.832
2026-04-11 12:30:55.845 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-04-11 12:30:55.848 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=15.54 | totalMs=15.54
2026-04-11 12:32:15.751 | step 1 | route=IT_TicketPost | empId=58335 | query called at=12:32:15.751
2026-04-11 12:32:15.774 | step 2 | route=IT_TicketPost | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=22.24
2026-04-11 12:32:15.779 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=27.41 | totalMs=27.41
2026-04-11 12:32:15.794 | step 1 | route=IT_TicketPost | empId=58335 | query called at=12:32:15.794
2026-04-11 12:32:15.808 | step 2 | route=IT_TicketPost | empId=58335 | query=IT_Ticket_Save_SPOC | queryMs=13.81
2026-04-11 12:32:15.810 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=15.93 | totalMs=15.93
2026-04-11 12:32:15.810 | step 1 | route=IT_TicketPost | empId=58335 | query called at=12:32:15.810
2026-04-11 12:32:15.812 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-11 12:32:15.812 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=2.28 | totalMs=2.28
2026-04-11 12:32:15.813 | step 1 | route=IT_TicketPost | empId=58335 | query called at=12:32:15.813
2026-04-11 12:32:15.814 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-11 12:32:15.815 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=1.69 | totalMs=1.69
2026-04-11 12:32:16.038 | step 1 | route=IT_Ticket | empId=58335 | query called at=12:32:16.038
2026-04-11 12:32:16.048 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-11 12:32:16.050 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-11 12:32:16.052 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-11 12:32:16.053 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-11 12:32:16.055 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-11 12:32:16.061 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=6.02
2026-04-11 12:32:16.062 | step 3 | route=IT_Ticket | empId=58335 | apiMs=23.82 | totalMs=23.82
2026-04-11 12:32:16.062 | step 1 | route=IT_Ticket | empId=58335 | query called at=12:32:16.062
2026-04-11 12:32:16.064 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-11 12:32:16.065 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-11 12:32:16.067 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-11 12:32:16.067 | step 3 | route=IT_Ticket | empId=58335 | apiMs=4.85 | totalMs=4.85
2026-04-11 12:33:15.404 | step 1 | route=Ticket_SPOC_Approve | empId=300 | query called at=12:33:15.404
2026-04-11 12:33:15.443 | step 2 | route=Ticket_SPOC_Approve | empId=300 | query=IT_TIcket_SPOCApp_Report | queryMs=37.98
2026-04-11 12:33:15.443 | step 3 | route=Ticket_SPOC_Approve | empId=300 | apiMs=39.06 | totalMs=39.06
2026-04-11 12:33:15.791 | step 4 | route=pageRenderd | empId=300 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:33:15.791
2026-04-11 12:34:14.024 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:34:14.024
2026-04-11 12:34:14.067 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=42.74
2026-04-11 12:34:14.072 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-11 12:34:14.076 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-11 12:34:14.080 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-11 12:34:14.107 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=26.26
2026-04-11 12:34:14.113 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.76
2026-04-11 12:34:14.113 | step 3 | route=IT_Ticket | empId=46973 | apiMs=89.40 | totalMs=89.40
2026-04-11 12:34:14.114 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:34:14.114
2026-04-11 12:34:14.134 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=19.83
2026-04-11 12:34:14.136 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-04-11 12:34:14.137 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-11 12:34:14.138 | step 3 | route=IT_Ticket | empId=46973 | apiMs=23.72 | totalMs=23.72
2026-04-11 12:34:21.653 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=12:34:21.653
2026-04-11 12:34:22.103 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=449.02
2026-04-11 12:34:22.108 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=454.28 | totalMs=454.28
2026-04-11 12:34:23.625 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=12:34:23.625
2026-04-11 12:34:23.660 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=34.42
2026-04-11 12:34:23.664 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=38.60 | totalMs=38.60
2026-04-11 12:35:31.652 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:35:31.652
2026-04-11 12:35:31.683 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=30.86
2026-04-11 12:35:31.687 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=34.89 | totalMs=34.89
2026-04-11 12:35:32.123 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:35:32.123
2026-04-11 12:36:44.444 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:36:44.444
2026-04-11 12:36:44.454 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-04-11 12:36:44.455 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=10.58 | totalMs=10.58
2026-04-11 12:36:44.455 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:36:44.455
2026-04-11 12:36:44.480 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=24.61
2026-04-11 12:36:44.482 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=26.99 | totalMs=26.99
2026-04-11 12:36:44.482 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:36:44.482
2026-04-11 12:36:44.484 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-11 12:36:44.484 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.11 | totalMs=2.11
2026-04-11 12:36:47.485 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:36:47.485
2026-04-11 12:36:47.495 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-11 12:36:47.500 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-11 12:36:47.503 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-11 12:36:47.505 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-11 12:36:47.531 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=25.75
2026-04-11 12:36:47.537 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.75
2026-04-11 12:36:47.538 | step 3 | route=IT_Ticket | empId=46973 | apiMs=52.83 | totalMs=52.83
2026-04-11 12:36:47.538 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:36:47.538
2026-04-11 12:36:47.540 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-11 12:36:47.541 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-11 12:36:47.542 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-11 12:36:47.543 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.47 | totalMs=4.47
2026-04-11 12:38:20.094 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=12:38:20.094
2026-04-11 12:38:20.167 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=72.77
2026-04-11 12:38:20.168 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=73.88 | totalMs=73.88
2026-04-11 12:38:21.391 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:38:21.391
2026-04-11 12:38:38.202 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=12:38:38.202
2026-04-11 12:38:38.226 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=23.8
2026-04-11 12:38:38.232 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=29.36 | totalMs=29.36
2026-04-11 12:38:38.235 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=12:38:38.235
2026-04-11 12:38:38.239 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-11 12:38:38.241 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-11 12:38:38.242 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-11 12:38:38.242 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.89 | totalMs=7.89
2026-04-11 12:38:50.770 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=12:38:50.770
2026-04-11 12:38:50.811 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=40.8
2026-04-11 12:38:50.811 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=41.72 | totalMs=41.72
2026-04-11 12:38:51.375 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:38:51.375
2026-04-11 12:54:04.020 | step 1 | route=IT_Ticket | empId=17713 | query called at=12:54:04.020
2026-04-11 12:54:04.062 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=41.06
2026-04-11 12:54:04.067 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-11 12:54:04.071 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-11 12:54:04.074 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-11 12:54:04.099 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_it_Ticket_Details | queryMs=24.35
2026-04-11 12:54:04.105 | step 2 | route=IT_Ticket | empId=17713 | query=VMS_Comp_login_proc | queryMs=5.96
2026-04-11 12:54:04.106 | step 3 | route=IT_Ticket | empId=17713 | apiMs=85.33 | totalMs=85.33
2026-04-11 12:54:04.106 | step 1 | route=IT_Ticket | empId=17713 | query called at=12:54:04.106
2026-04-11 12:54:04.126 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=18.89
2026-04-11 12:54:04.127 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-11 12:54:04.128 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-11 12:54:04.129 | step 3 | route=IT_Ticket | empId=17713 | apiMs=22.47 | totalMs=22.47
2026-04-11 12:55:41.274 | step 1 | route=Ticket_Entry_SPOC_Module | empId=17713 | query called at=12:55:41.274
2026-04-11 12:55:41.353 | step 2 | route=Ticket_Entry_SPOC_Module | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=78.37
2026-04-11 12:55:41.354 | step 3 | route=Ticket_Entry_SPOC_Module | empId=17713 | apiMs=79.55 | totalMs=79.55
2026-04-11 12:55:44.224 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=17713 | query called at=12:55:44.224
2026-04-11 12:55:44.238 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=13.39
2026-04-11 12:55:44.241 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=17713 | apiMs=17.31 | totalMs=17.31
2026-04-11 12:56:14.072 | step 1 | route=IT_TicketPost | empId=17713 | query called at=12:56:14.072
2026-04-11 12:56:14.082 | step 2 | route=IT_TicketPost | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-04-11 12:56:14.085 | step 3 | route=IT_TicketPost | empId=17713 | apiMs=13.13 | totalMs=13.13
2026-04-11 12:56:14.088 | step 1 | route=IT_TicketPost | empId=17713 | query called at=12:56:14.088
2026-04-11 12:56:14.112 | step 2 | route=IT_TicketPost | empId=17713 | query=IT_Ticket_Save_SPOC | queryMs=20.59
2026-04-11 12:56:14.135 | step 3 | route=IT_TicketPost | empId=17713 | apiMs=46.68 | totalMs=46.68
2026-04-11 12:56:14.135 | step 1 | route=IT_TicketPost | empId=17713 | query called at=12:56:14.135
2026-04-11 12:56:14.138 | step 2 | route=IT_TicketPost | empId=17713 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-04-11 12:56:14.138 | step 3 | route=IT_TicketPost | empId=17713 | apiMs=2.70 | totalMs=2.70
2026-04-11 12:56:15.767 | step 1 | route=IT_Ticket | empId=17713 | query called at=12:56:15.767
2026-04-11 12:56:15.777 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-11 12:56:15.782 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-11 12:56:15.786 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-11 12:56:15.787 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-11 12:56:15.789 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-04-11 12:56:15.795 | step 2 | route=IT_Ticket | empId=17713 | query=VMS_Comp_login_proc | queryMs=6.05
2026-04-11 12:56:15.796 | step 3 | route=IT_Ticket | empId=17713 | apiMs=28.68 | totalMs=28.68
2026-04-11 12:56:15.796 | step 1 | route=IT_Ticket | empId=17713 | query called at=12:56:15.796
2026-04-11 12:56:15.798 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-11 12:56:15.799 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-11 12:56:15.800 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-11 12:56:15.801 | step 3 | route=IT_Ticket | empId=17713 | apiMs=4.75 | totalMs=4.75
2026-04-11 12:56:53.268 | step 1 | route=Ticket_Entry_SPOC_Module | empId=17713 | query called at=12:56:53.268
2026-04-11 12:56:53.484 | step 2 | route=Ticket_Entry_SPOC_Module | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=215.04
2026-04-11 12:56:53.484 | step 3 | route=Ticket_Entry_SPOC_Module | empId=17713 | apiMs=216.17 | totalMs=216.17
2026-04-11 12:56:55.076 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=17713 | query called at=12:56:55.076
2026-04-11 12:56:55.104 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=24.2
2026-04-11 12:56:55.107 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=17713 | apiMs=30.55 | totalMs=30.55
2026-04-11 12:58:05.742 | step 1 | route=IT_TicketPost | empId=17713 | query called at=12:58:05.742
2026-04-11 12:58:05.753 | step 2 | route=IT_TicketPost | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-11 12:58:05.757 | step 3 | route=IT_TicketPost | empId=17713 | apiMs=14.33 | totalMs=14.33
2026-04-11 12:58:05.760 | step 1 | route=IT_TicketPost | empId=17713 | query called at=12:58:05.760
2026-04-11 12:58:05.779 | step 2 | route=IT_TicketPost | empId=17713 | query=IT_Ticket_Save_SPOC | queryMs=15.94
2026-04-11 12:58:05.782 | step 3 | route=IT_TicketPost | empId=17713 | apiMs=22.32 | totalMs=22.32
2026-04-11 12:58:05.783 | step 1 | route=IT_TicketPost | empId=17713 | query called at=12:58:05.783
2026-04-11 12:58:05.785 | step 2 | route=IT_TicketPost | empId=17713 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-11 12:58:05.785 | step 3 | route=IT_TicketPost | empId=17713 | apiMs=2.55 | totalMs=2.55
2026-04-11 12:58:09.056 | step 1 | route=IT_Ticket | empId=17713 | query called at=12:58:09.056
2026-04-11 12:58:09.066 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-11 12:58:09.068 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-11 12:58:09.069 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-11 12:58:09.071 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-11 12:58:09.072 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-11 12:58:09.079 | step 2 | route=IT_Ticket | empId=17713 | query=VMS_Comp_login_proc | queryMs=6.1
2026-04-11 12:58:09.079 | step 3 | route=IT_Ticket | empId=17713 | apiMs=23.27 | totalMs=23.27
2026-04-11 12:58:09.080 | step 1 | route=IT_Ticket | empId=17713 | query called at=12:58:09.080
2026-04-11 12:58:09.081 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-11 12:58:09.083 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-11 12:58:09.084 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-11 12:58:09.084 | step 3 | route=IT_Ticket | empId=17713 | apiMs=4.56 | totalMs=4.56
2026-04-11 13:00:19.413 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=13:00:19.413
2026-04-11 13:00:19.529 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=115.07
2026-04-11 13:00:19.529 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=116.09 | totalMs=116.09
2026-04-11 13:00:24.336 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:24.336
2026-04-11 13:00:25.459 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=13:00:25.459
2026-04-11 13:00:25.490 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=30.66
2026-04-11 13:00:25.521 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=26.23
2026-04-11 13:00:25.530 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-04-11 13:00:25.536 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.8
2026-04-11 13:00:25.538 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=79.28 | totalMs=79.28
2026-04-11 13:00:25.540 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-11).
2026-04-11 13:00:25.760 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=13:00:25.760
2026-04-11 13:00:25.777 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=16.13
2026-04-11 13:00:25.777 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=16.99 | totalMs=16.99
2026-04-11 13:00:26.288 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:26.288
2026-04-11 13:00:29.625 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=13:00:29.625
2026-04-11 13:00:29.637 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=11.08
2026-04-11 13:00:29.638 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=13.56 | totalMs=13.56
2026-04-11 13:00:29.640 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-11).
2026-04-11 13:00:29.861 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=13:00:29.861
2026-04-11 13:00:29.886 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=24.62
2026-04-11 13:00:29.887 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=25.54 | totalMs=25.54
2026-04-11 13:00:30.397 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:30.397
2026-04-11 13:00:30.690 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:00:30.690
2026-04-11 13:00:30.700 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-04-11 13:00:30.702 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-11 13:00:30.704 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-11 13:00:30.705 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-11 13:00:30.707 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-11 13:00:30.713 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=6
2026-04-11 13:00:30.713 | step 3 | route=IT_Ticket | empId=41332 | apiMs=23.81 | totalMs=23.81
2026-04-11 13:00:30.714 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:00:30.714
2026-04-11 13:00:30.715 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-11 13:00:30.717 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-11 13:00:30.718 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 13:00:30.719 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.67 | totalMs=4.67
2026-04-11 13:00:37.900 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=13:00:37.900
2026-04-11 13:00:38.213 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=312.63
2026-04-11 13:00:38.217 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=316.61 | totalMs=316.61
2026-04-11 13:00:39.942 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=13:00:39.942
2026-04-11 13:00:39.975 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=33.03
2026-04-11 13:00:39.979 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=36.88 | totalMs=36.88
2026-04-11 13:01:10.275 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:01:10.275
2026-04-11 13:01:10.285 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-04-11 13:01:10.288 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=13.61 | totalMs=13.61
2026-04-11 13:01:10.291 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:01:10.291
2026-04-11 13:01:10.323 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=28.45
2026-04-11 13:01:10.324 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=33.04 | totalMs=33.04
2026-04-11 13:01:10.325 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:01:10.325
2026-04-11 13:01:10.327 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-11 13:01:10.327 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.20 | totalMs=2.20
2026-04-11 13:01:11.879 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:01:11.879
2026-04-11 13:01:11.889 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-04-11 13:01:11.891 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-11 13:01:11.892 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-11 13:01:11.894 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-11 13:01:11.895 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-04-11 13:01:11.900 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=4.39
2026-04-11 13:01:11.900 | step 3 | route=IT_Ticket | empId=41332 | apiMs=20.73 | totalMs=20.73
2026-04-11 13:01:11.901 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:01:11.901
2026-04-11 13:01:11.902 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-11 13:01:11.903 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-11 13:01:11.905 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-11 13:01:11.905 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.22 | totalMs=4.22
2026-04-11 13:01:53.517 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:01:53.517
2026-04-11 13:01:53.543 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=26.04
2026-04-11 13:01:53.544 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=27.05 | totalMs=27.05
2026-04-11 13:01:54.219 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:01:54.219
2026-04-11 13:01:57.494 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:01:57.494
2026-04-11 13:01:57.506 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.23
2026-04-11 13:01:57.508 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.83 | totalMs=13.83
2026-04-11 13:01:57.509 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:01:57.509
2026-04-11 13:01:57.511 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-11 13:01:57.512 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-11 13:01:57.514 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-11 13:01:57.514 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.40 | totalMs=5.40
2026-04-11 13:02:00.452 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=13:02:00.452
2026-04-11 13:02:00.795 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=342.97
2026-04-11 13:02:00.796 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=344.00 | totalMs=344.00
2026-04-11 13:02:01.468 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:02:01.468
2026-04-11 13:02:01.492 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=23.26
2026-04-11 13:02:01.493 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.21 | totalMs=24.21
2026-04-11 13:02:02.210 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:02:02.210
2026-04-11 13:02:03.370 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=13:02:03.370
2026-04-11 13:02:03.383 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=12.92
2026-04-11 13:02:03.384 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=13.98 | totalMs=13.98
2026-04-11 13:02:58.843 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:02:58.843
2026-04-11 13:02:58.853 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.09
2026-04-11 13:02:58.853 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=10.21 | totalMs=10.21
2026-04-11 13:02:58.854 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:02:58.854
2026-04-11 13:02:58.871 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=17.08
2026-04-11 13:02:58.873 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=19.56 | totalMs=19.56
2026-04-11 13:02:58.874 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:02:58.874
2026-04-11 13:02:58.875 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-11 13:02:58.876 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=1.90 | totalMs=1.90
2026-04-11 13:03:00.578 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:03:00.578
2026-04-11 13:03:00.589 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-11 13:03:00.594 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=2.17
2026-04-11 13:03:00.598 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-11 13:03:00.601 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-11 13:03:00.603 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-11 13:03:00.610 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=6.14
2026-04-11 13:03:00.610 | step 3 | route=IT_Ticket | empId=41332 | apiMs=31.81 | totalMs=31.81
2026-04-11 13:03:00.610 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:03:00.610
2026-04-11 13:03:00.612 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-04-11 13:03:00.614 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-11 13:03:00.615 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-11 13:03:00.615 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.86 | totalMs=4.86
2026-04-11 13:05:19.163 | step 1 | route=IT_Ticket | empId=314 | query called at=13:05:19.163
2026-04-11 13:05:19.174 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-11 13:05:19.178 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-11 13:05:19.182 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-11 13:05:19.186 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-11 13:05:19.187 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-11 13:05:19.193 | step 2 | route=IT_Ticket | empId=314 | query=VMS_Comp_login_proc | queryMs=5.76
2026-04-11 13:05:19.193 | step 3 | route=IT_Ticket | empId=314 | apiMs=30.61 | totalMs=30.61
2026-04-11 13:05:19.194 | step 1 | route=IT_Ticket | empId=314 | query called at=13:05:19.194
2026-04-11 13:05:19.196 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-11 13:05:19.197 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-11 13:05:19.198 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-11 13:05:19.198 | step 3 | route=IT_Ticket | empId=314 | apiMs=4.25 | totalMs=4.25
2026-04-11 13:05:23.082 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:05:23.082
2026-04-11 13:05:23.101 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=18.19
2026-04-11 13:05:23.104 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=21.94 | totalMs=21.94
2026-04-11 13:05:23.712 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:05:23.712
2026-04-11 13:05:27.151 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:05:27.151
2026-04-11 13:05:27.163 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.95
2026-04-11 13:05:27.167 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=16.35 | totalMs=16.35
2026-04-11 13:05:27.170 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:05:27.170
2026-04-11 13:05:27.176 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-11 13:05:27.178 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-11 13:05:27.179 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-11 13:05:27.179 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=8.87 | totalMs=8.87
2026-04-11 13:05:29.246 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:05:29.246
2026-04-11 13:05:29.270 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=23.73
2026-04-11 13:05:29.270 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.65 | totalMs=24.65
2026-04-11 13:05:30.338 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:05:30.338
2026-04-11 13:46:54.284 | step 1 | route=IT_Ticket | empId=67606 | query called at=13:46:54.284
2026-04-11 13:46:54.326 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=41.32
2026-04-11 13:46:54.331 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-11 13:46:54.335 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-11 13:46:54.339 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-11 13:46:54.366 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=26.43
2026-04-11 13:46:54.372 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=5.96
2026-04-11 13:46:54.372 | step 3 | route=IT_Ticket | empId=67606 | apiMs=88.42 | totalMs=88.42
2026-04-11 13:46:54.373 | step 1 | route=IT_Ticket | empId=67606 | query called at=13:46:54.373
2026-04-11 13:46:54.392 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=19.15
2026-04-11 13:46:54.394 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 13:46:54.395 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 13:46:54.395 | step 3 | route=IT_Ticket | empId=67606 | apiMs=22.64 | totalMs=22.64
2026-04-11 13:47:03.932 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=13:47:03.932
2026-04-11 13:47:04.371 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=437.7
2026-04-11 13:47:04.371 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=438.95 | totalMs=438.95
2026-04-11 13:47:06.830 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=13:47:06.830
2026-04-11 13:47:06.849 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=17.92
2026-04-11 13:47:06.849 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=18.89 | totalMs=18.89
2026-04-11 13:48:02.280 | step 5 | route=dashboard | empId=ASA0171 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-11 13:48:02.502 | step 5 | route=dashboard | empId=ASA0171 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-11 13:48:41.641 | step 1 | route=IT_Ticket | empId=67069 | query called at=13:48:41.641
2026-04-11 13:48:41.652 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-04-11 13:48:41.654 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-11 13:48:41.655 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-11 13:48:41.656 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-11 13:48:41.658 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-11 13:48:41.660 | step 2 | route=IT_Ticket | empId=67069 | query=VMS_Comp_login_proc | queryMs=1.25
2026-04-11 13:48:41.660 | step 3 | route=IT_Ticket | empId=67069 | apiMs=18.89 | totalMs=18.89
2026-04-11 13:48:41.660 | step 1 | route=IT_Ticket | empId=67069 | query called at=13:48:41.660
2026-04-11 13:48:41.662 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-11 13:48:41.663 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-11 13:48:41.665 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-11 13:48:41.665 | step 3 | route=IT_Ticket | empId=67069 | apiMs=4.46 | totalMs=4.46
2026-04-11 13:50:01.171 | step 1 | route=IT_TicketPost | empId=67606 | query called at=13:50:01.171
2026-04-11 13:50:01.183 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-04-11 13:50:01.187 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=15.33 | totalMs=15.33
2026-04-11 13:50:01.190 | step 1 | route=IT_TicketPost | empId=67606 | query called at=13:50:01.190
2026-04-11 13:50:01.219 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=26.7
2026-04-11 13:50:01.221 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=31.65 | totalMs=31.65
2026-04-11 13:50:01.222 | step 1 | route=IT_TicketPost | empId=67606 | query called at=13:50:01.222
2026-04-11 13:50:01.224 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-11 13:50:01.224 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=2.58 | totalMs=2.58
2026-04-11 13:50:01.461 | step 1 | route=IT_Ticket | empId=67606 | query called at=13:50:01.461
2026-04-11 13:50:01.471 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-11 13:50:01.473 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-11 13:50:01.474 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-11 13:50:01.476 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-11 13:50:01.477 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-11 13:50:01.479 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=1.2
2026-04-11 13:50:01.479 | step 3 | route=IT_Ticket | empId=67606 | apiMs=18.15 | totalMs=18.15
2026-04-11 13:50:01.480 | step 1 | route=IT_Ticket | empId=67606 | query called at=13:50:01.480
2026-04-11 13:50:01.481 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-11 13:50:01.483 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-11 13:50:01.484 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-11 13:50:01.484 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.55 | totalMs=4.55
2026-04-11 13:50:53.941 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67069 | query called at=13:50:53.941
2026-04-11 13:50:54.203 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=261.07
2026-04-11 13:50:54.207 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67069 | apiMs=265.15 | totalMs=265.15
2026-04-11 13:50:56.673 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67069 | query called at=13:50:56.673
2026-04-11 13:50:56.725 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=51.11
2026-04-11 13:50:56.728 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67069 | apiMs=55.02 | totalMs=55.02
2026-04-11 13:54:07.313 | step 1 | route=IT_TicketPost | empId=67069 | query called at=13:54:07.313
2026-04-11 13:54:07.327 | step 2 | route=IT_TicketPost | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=13.54
2026-04-11 13:54:07.332 | step 3 | route=IT_TicketPost | empId=67069 | apiMs=18.74 | totalMs=18.74
2026-04-11 13:54:07.335 | step 1 | route=IT_TicketPost | empId=67069 | query called at=13:54:07.335
2026-04-11 13:54:07.350 | step 2 | route=IT_TicketPost | empId=67069 | query=IT_Ticket_Save_SPOC | queryMs=12.27
2026-04-11 13:54:07.352 | step 3 | route=IT_TicketPost | empId=67069 | apiMs=17.37 | totalMs=17.37
2026-04-11 13:54:07.352 | step 1 | route=IT_TicketPost | empId=67069 | query called at=13:54:07.352
2026-04-11 13:54:07.355 | step 2 | route=IT_TicketPost | empId=67069 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-11 13:54:07.355 | step 3 | route=IT_TicketPost | empId=67069 | apiMs=2.54 | totalMs=2.54
2026-04-11 13:54:07.581 | step 1 | route=IT_Ticket | empId=67069 | query called at=13:54:07.581
2026-04-11 13:54:07.592 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-04-11 13:54:07.594 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-11 13:54:07.596 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-11 13:54:07.597 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-11 13:54:07.599 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-04-11 13:54:07.601 | step 2 | route=IT_Ticket | empId=67069 | query=VMS_Comp_login_proc | queryMs=1.53
2026-04-11 13:54:07.601 | step 3 | route=IT_Ticket | empId=67069 | apiMs=20.10 | totalMs=20.10
2026-04-11 13:54:07.602 | step 1 | route=IT_Ticket | empId=67069 | query called at=13:54:07.602
2026-04-11 13:54:07.604 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-11 13:54:07.605 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-11 13:54:07.606 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-11 13:54:07.607 | step 3 | route=IT_Ticket | empId=67069 | apiMs=4.72 | totalMs=4.72
2026-04-11 13:56:59.603 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=13:56:59.603
2026-04-11 13:56:59.654 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=50.41
2026-04-11 13:56:59.655 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=51.51 | totalMs=51.51
2026-04-11 13:57:01.250 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:57:01.250
2026-04-11 13:57:16.119 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=13:57:16.119
2026-04-11 13:57:16.156 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=35.77
2026-04-11 13:57:16.164 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=44.59 | totalMs=44.59
2026-04-11 13:57:16.164 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=13:57:16.164
2026-04-11 13:57:16.166 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-11 13:57:16.168 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-11 13:57:16.170 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-11 13:57:16.170 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=5.73 | totalMs=5.73
2026-04-11 13:57:16.456 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=13:57:16.456
2026-04-11 13:57:16.477 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=20.17
2026-04-11 13:57:16.477 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=21.10 | totalMs=21.10
2026-04-11 13:57:16.925 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:57:16.925
2026-04-11 13:57:37.993 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=13:57:37.993
2026-04-11 13:57:38.022 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=28.37
2026-04-11 13:57:38.026 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-04-11 13:57:38.034 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=41.39 | totalMs=41.39
2026-04-11 13:57:38.035 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=13:57:38.035
2026-04-11 13:57:38.038 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.95
2026-04-11 13:57:38.040 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-11 13:57:38.042 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-04-11 13:57:38.042 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=7.67 | totalMs=7.67
2026-04-11 13:57:42.470 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=13:57:42.470
2026-04-11 13:57:42.472 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-11 13:57:42.477 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-11 13:57:42.481 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-11 13:57:42.484 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=13.84 | totalMs=13.84
2026-04-11 13:57:43.906 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=13:57:43.906
2026-04-11 13:57:43.923 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=15.93
2026-04-11 13:57:43.923 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=16.94 | totalMs=16.94
2026-04-11 13:57:44.809 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:57:44.809
2026-04-11 14:45:43.928 | step 1 | route=IT_Ticket | empId=65224 | query called at=14:45:43.928
2026-04-11 14:45:43.970 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=41.49
2026-04-11 14:45:43.974 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-11 14:45:43.978 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-11 14:45:43.982 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-11 14:45:44.008 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=25.24
2026-04-11 14:45:44.014 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=5.8
2026-04-11 14:45:44.014 | step 3 | route=IT_Ticket | empId=65224 | apiMs=86.79 | totalMs=86.79
2026-04-11 14:45:44.015 | step 1 | route=IT_Ticket | empId=65224 | query called at=14:45:44.015
2026-04-11 14:45:44.035 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=19.33
2026-04-11 14:45:44.036 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-11 14:45:44.037 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-11 14:45:44.038 | step 3 | route=IT_Ticket | empId=65224 | apiMs=22.78 | totalMs=22.78
2026-04-11 14:45:53.919 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=14:45:53.919
2026-04-11 14:45:54.101 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=180.65
2026-04-11 14:45:54.104 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=184.66 | totalMs=184.66
2026-04-11 14:45:57.181 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=14:45:57.181
2026-04-11 14:45:57.398 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=216.7
2026-04-11 14:45:57.399 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=217.83 | totalMs=217.83
2026-04-11 14:46:50.662 | step 1 | route=IT_TicketPost | empId=65224 | query called at=14:46:50.662
2026-04-11 14:46:50.680 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=17.95
2026-04-11 14:46:50.684 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=21.91 | totalMs=21.91
2026-04-11 14:46:50.686 | step 1 | route=IT_TicketPost | empId=65224 | query called at=14:46:50.686
2026-04-11 14:46:50.744 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=54.8
2026-04-11 14:46:50.746 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=59.52 | totalMs=59.52
2026-04-11 14:46:50.746 | step 1 | route=IT_TicketPost | empId=65224 | query called at=14:46:50.746
2026-04-11 14:46:50.749 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-04-11 14:46:50.749 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=2.91 | totalMs=2.91
2026-04-11 14:46:50.750 | step 1 | route=IT_TicketPost | empId=65224 | query called at=14:46:50.750
2026-04-11 14:46:50.751 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-11 14:46:50.752 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=1.74 | totalMs=1.74
2026-04-11 14:46:51.741 | step 1 | route=IT_Ticket | empId=65224 | query called at=14:46:51.741
2026-04-11 14:46:51.753 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-04-11 14:46:51.754 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-11 14:46:51.756 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-11 14:46:51.757 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-11 14:46:51.758 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-11 14:46:51.763 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=4.13
2026-04-11 14:46:51.763 | step 3 | route=IT_Ticket | empId=65224 | apiMs=22.41 | totalMs=22.41
2026-04-11 14:46:51.764 | step 1 | route=IT_Ticket | empId=65224 | query called at=14:46:51.764
2026-04-11 14:46:51.765 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-11 14:46:51.766 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-11 14:46:51.768 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-11 14:46:51.768 | step 3 | route=IT_Ticket | empId=65224 | apiMs=4.10 | totalMs=4.10
2026-04-11 14:55:25.915 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:55:25.915
2026-04-11 14:55:25.962 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=46.6
2026-04-11 14:55:25.966 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=50.42 | totalMs=50.42
2026-04-11 14:55:26.371 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:26.371
2026-04-11 14:55:46.423 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:55:46.423
2026-04-11 14:55:46.450 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=26.11
2026-04-11 14:55:46.454 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-11 14:55:46.458 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-11 14:55:46.462 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-11 14:55:46.488 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=25.71
2026-04-11 14:55:46.494 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=6.43
2026-04-11 14:55:46.495 | step 3 | route=IT_Ticket | empId=39652 | apiMs=71.85 | totalMs=71.85
2026-04-11 14:55:46.495 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:55:46.495
2026-04-11 14:55:46.515 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=19.34
2026-04-11 14:55:46.517 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 14:55:46.518 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-11 14:55:46.518 | step 3 | route=IT_Ticket | empId=39652 | apiMs=22.84 | totalMs=22.84
2026-04-11 14:55:52.093 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=14:55:52.093
2026-04-11 14:55:52.296 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=202.23
2026-04-11 14:55:52.296 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=203.29 | totalMs=203.29
2026-04-11 14:55:53.541 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=14:55:53.541
2026-04-11 14:55:53.556 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=13.93
2026-04-11 14:55:53.559 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=17.81 | totalMs=17.81
2026-04-11 14:57:08.416 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:57:08.416
2026-04-11 14:57:08.427 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-11 14:57:08.430 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=14.06 | totalMs=14.06
2026-04-11 14:57:08.433 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:57:08.433
2026-04-11 14:57:08.482 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=46.25
2026-04-11 14:57:08.488 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=55.28 | totalMs=55.28
2026-04-11 14:57:08.489 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:57:08.489
2026-04-11 14:57:08.490 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-11 14:57:08.490 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.85 | totalMs=1.85
2026-04-11 14:57:08.491 | step 1 | route=IT_TicketPost | empId=39652 | query called at=14:57:08.491
2026-04-11 14:57:08.492 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-11 14:57:08.492 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.42 | totalMs=1.42
2026-04-11 14:57:11.616 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:57:11.616
2026-04-11 14:57:11.626 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-11 14:57:11.631 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-11 14:57:11.634 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-11 14:57:11.636 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-11 14:57:11.637 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-11 14:57:11.643 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=5.65
2026-04-11 14:57:11.644 | step 3 | route=IT_Ticket | empId=39652 | apiMs=28.04 | totalMs=28.04
2026-04-11 14:57:11.644 | step 1 | route=IT_Ticket | empId=39652 | query called at=14:57:11.644
2026-04-11 14:57:11.646 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-04-11 14:57:11.647 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-11 14:57:11.649 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-11 14:57:11.649 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.86 | totalMs=4.86
2026-04-11 15:06:28.968 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=15:06:28.968
2026-04-11 15:06:29.056 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=87.6
2026-04-11 15:06:29.060 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=91.56 | totalMs=91.56
2026-04-11 15:06:31.460 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=15:06:31.460
2026-04-11 15:06:31.473 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-04-11 15:06:31.473 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=12.83 | totalMs=12.83
2026-04-11 15:06:38.949 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=15:06:38.949
2026-04-11 15:06:38.975 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=25.77
2026-04-11 15:06:38.978 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=29.72 | totalMs=29.72
2026-04-11 15:06:41.945 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=15:06:41.945
2026-04-11 15:06:42.097 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=151.41
2026-04-11 15:06:42.100 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=155.21 | totalMs=155.21
2026-04-11 15:06:43.717 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=15:06:43.717
2026-04-11 15:06:43.729 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-04-11 15:06:43.733 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=15.82 | totalMs=15.82
2026-04-11 15:12:56.343 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:12:56.343
2026-04-11 15:12:56.386 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=42.36
2026-04-11 15:12:56.388 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-11 15:12:56.389 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-11 15:12:56.390 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-11 15:12:56.416 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=25.03
2026-04-11 15:12:56.423 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=6.7
2026-04-11 15:12:56.423 | step 3 | route=IT_Ticket | empId=41332 | apiMs=80.08 | totalMs=80.08
2026-04-11 15:12:56.424 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:12:56.424
2026-04-11 15:12:56.444 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=19.95
2026-04-11 15:12:56.445 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 15:12:56.447 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-11 15:12:56.447 | step 3 | route=IT_Ticket | empId=41332 | apiMs=23.44 | totalMs=23.44
2026-04-11 15:13:02.128 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=15:13:02.128
2026-04-11 15:13:02.706 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=577.31
2026-04-11 15:13:02.707 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=578.75 | totalMs=578.75
2026-04-11 15:13:04.551 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=15:13:04.551
2026-04-11 15:13:04.572 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=20.45
2026-04-11 15:13:04.576 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=25.28 | totalMs=25.28
2026-04-11 15:14:04.682 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:14:04.682
2026-04-11 15:14:04.697 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=14.15
2026-04-11 15:14:04.700 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=18.04 | totalMs=18.04
2026-04-11 15:14:04.703 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:14:04.703
2026-04-11 15:14:04.725 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=18.95
2026-04-11 15:14:04.731 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=27.97 | totalMs=27.97
2026-04-11 15:14:04.731 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:14:04.731
2026-04-11 15:14:04.737 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.39
2026-04-11 15:14:04.738 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=6.20 | totalMs=6.20
2026-04-11 15:14:06.096 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:14:06.096
2026-04-11 15:14:06.106 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-04-11 15:14:06.108 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-11 15:14:06.109 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-11 15:14:06.110 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-11 15:14:06.111 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-04-11 15:14:06.115 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=3.6
2026-04-11 15:14:06.115 | step 3 | route=IT_Ticket | empId=41332 | apiMs=18.93 | totalMs=18.93
2026-04-11 15:14:06.116 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:14:06.116
2026-04-11 15:14:06.117 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-11 15:14:06.118 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-11 15:14:06.119 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-11 15:14:06.119 | step 3 | route=IT_Ticket | empId=41332 | apiMs=3.58 | totalMs=3.58
2026-04-11 15:42:44.817 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=15:42:44.817
2026-04-11 15:42:44.912 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=95.26
2026-04-11 15:42:44.913 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=96.43 | totalMs=96.43
2026-04-11 15:42:48.260 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=15:42:48.260
2026-04-11 15:42:48.317 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=55.44
2026-04-11 15:42:48.320 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=59.37 | totalMs=59.37
2026-04-11 15:42:56.742 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=15:42:56.742
2026-04-11 15:42:56.797 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=54.5
2026-04-11 15:42:56.801 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=58.37 | totalMs=58.37
2026-04-11 15:42:59.381 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=15:42:59.381
2026-04-11 15:42:59.392 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-11 15:42:59.393 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=11.43 | totalMs=11.43
2026-04-11 15:44:07.421 | step 1 | route=IT_Ticket_Report | empId=67069 | query called at=15:44:07.421
2026-04-11 15:44:07.937 | step 2 | route=IT_Ticket_Report | empId=67069 | query=kpi_it_ticket_report_page_proc | queryMs=515.04
2026-04-11 15:44:07.940 | step 3 | route=IT_Ticket_Report | empId=67069 | apiMs=518.54 | totalMs=518.54
2026-04-11 15:44:09.445 | step 4 | route=pageRenderd | empId=67069 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:44:09.445
2026-04-11 15:44:22.893 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:44:22.893
2026-04-11 15:44:22.904 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-11 15:44:22.908 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-11 15:44:22.912 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-11 15:44:22.916 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-11 15:44:22.941 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=24.39
2026-04-11 15:44:22.947 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=5.6
2026-04-11 15:44:22.947 | step 3 | route=IT_Ticket | empId=43200 | apiMs=54.46 | totalMs=54.46
2026-04-11 15:44:22.948 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:44:22.948
2026-04-11 15:44:22.967 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=18.89
2026-04-11 15:44:22.968 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-11 15:44:22.970 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-11 15:44:22.970 | step 3 | route=IT_Ticket | empId=43200 | apiMs=22.29 | totalMs=22.29
2026-04-11 15:44:27.561 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=15:44:27.561
2026-04-11 15:44:27.617 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=55.12
2026-04-11 15:44:27.620 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=58.93 | totalMs=58.93
2026-04-11 15:44:29.107 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=15:44:29.107
2026-04-11 15:44:29.147 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=39.99
2026-04-11 15:44:29.151 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=43.74 | totalMs=43.74
2026-04-11 15:45:44.018 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:45:44.018
2026-04-11 15:45:44.029 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-04-11 15:45:44.033 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.63 | totalMs=14.63
2026-04-11 15:45:44.035 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:45:44.035
2026-04-11 15:45:44.056 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=17.74
2026-04-11 15:45:44.058 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=22.41 | totalMs=22.41
2026-04-11 15:45:44.058 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:45:44.058
2026-04-11 15:45:44.061 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-11 15:45:44.061 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.61 | totalMs=2.61
2026-04-11 15:45:44.061 | step 1 | route=IT_TicketPost | empId=43200 | query called at=15:45:44.061
2026-04-11 15:45:44.064 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-11 15:45:44.064 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.50 | totalMs=2.50
2026-04-11 15:45:45.661 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:45:45.661
2026-04-11 15:45:45.672 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-11 15:45:45.676 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-11 15:45:45.680 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-11 15:45:45.682 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-11 15:45:45.684 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-11 15:45:45.690 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=5.92
2026-04-11 15:45:45.690 | step 3 | route=IT_Ticket | empId=43200 | apiMs=28.88 | totalMs=28.88
2026-04-11 15:45:45.691 | step 1 | route=IT_Ticket | empId=43200 | query called at=15:45:45.691
2026-04-11 15:45:45.693 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-11 15:45:45.694 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-11 15:45:45.695 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 15:45:45.696 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.70 | totalMs=4.70
2026-04-11 15:46:20.432 | step 1 | route=IT_TicketPost | empId=67606 | query called at=15:46:20.432
2026-04-11 15:46:20.443 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-11 15:46:20.443 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=11.81 | totalMs=11.81
2026-04-11 15:46:20.444 | step 1 | route=IT_TicketPost | empId=67606 | query called at=15:46:20.444
2026-04-11 15:46:20.505 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=60.21
2026-04-11 15:46:20.508 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=63.84 | totalMs=63.84
2026-04-11 15:46:20.508 | step 1 | route=IT_TicketPost | empId=67606 | query called at=15:46:20.508
2026-04-11 15:46:20.510 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-11 15:46:20.510 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=2.17 | totalMs=2.17
2026-04-11 15:46:20.741 | step 1 | route=IT_Ticket | empId=67606 | query called at=15:46:20.741
2026-04-11 15:46:20.751 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-04-11 15:46:20.753 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-11 15:46:20.754 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-11 15:46:20.755 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-11 15:46:20.757 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-11 15:46:20.763 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=5.51
2026-04-11 15:46:20.763 | step 3 | route=IT_Ticket | empId=67606 | apiMs=22.31 | totalMs=22.31
2026-04-11 15:46:20.764 | step 1 | route=IT_Ticket | empId=67606 | query called at=15:46:20.764
2026-04-11 15:46:20.765 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-11 15:46:20.767 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-11 15:46:20.768 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-11 15:46:20.768 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.46 | totalMs=4.46
2026-04-11 15:48:48.727 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:48:48.727
2026-04-11 15:48:48.738 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-11 15:48:48.739 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-11 15:48:48.741 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-11 15:48:48.742 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-11 15:48:48.744 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-11 15:48:48.750 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=6.14
2026-04-11 15:48:48.751 | step 3 | route=IT_Ticket | empId=39370 | apiMs=24.09 | totalMs=24.09
2026-04-11 15:48:48.751 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:48:48.751
2026-04-11 15:48:48.753 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-11 15:48:48.754 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-11 15:48:48.756 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 15:48:48.756 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.65 | totalMs=4.65
2026-04-11 15:49:04.048 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=15:49:04.048
2026-04-11 15:49:04.104 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=55.61
2026-04-11 15:49:04.105 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=56.66 | totalMs=56.66
2026-04-11 15:49:06.105 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=15:49:06.105
2026-04-11 15:49:06.131 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=25.75
2026-04-11 15:49:06.135 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=29.72 | totalMs=29.72
2026-04-11 15:49:43.890 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:49:43.890
2026-04-11 15:49:43.901 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-04-11 15:49:43.905 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=14.79 | totalMs=14.79
2026-04-11 15:49:43.907 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:49:43.907
2026-04-11 15:49:43.985 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=74.89
2026-04-11 15:49:43.988 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=80.29 | totalMs=80.29
2026-04-11 15:49:43.988 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:49:43.988
2026-04-11 15:49:43.991 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-04-11 15:49:43.991 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.82 | totalMs=2.82
2026-04-11 15:49:45.164 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:49:45.164
2026-04-11 15:49:45.354 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=188.58
2026-04-11 15:49:45.356 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-11 15:49:45.357 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-11 15:49:45.359 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-11 15:49:45.360 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-11 15:49:45.367 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=5.95
2026-04-11 15:49:45.367 | step 3 | route=IT_Ticket | empId=39370 | apiMs=202.80 | totalMs=202.80
2026-04-11 15:49:45.368 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:49:45.368
2026-04-11 15:49:45.369 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-11 15:49:45.371 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-11 15:49:45.372 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-11 15:49:45.372 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.59 | totalMs=4.59
2026-04-11 16:02:01.657 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=16:02:01.657
2026-04-11 16:02:01.746 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=88.05
2026-04-11 16:02:01.750 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=92.80 | totalMs=92.80
2026-04-11 16:02:03.599 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=16:02:03.599
2026-04-11 16:02:03.612 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-04-11 16:02:03.615 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=15.53 | totalMs=15.53
2026-04-11 16:02:41.722 | step 1 | route=IT_TicketPost | empId=39370 | query called at=16:02:41.722
2026-04-11 16:02:41.735 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=12.31
2026-04-11 16:02:41.738 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=16.14 | totalMs=16.14
2026-04-11 16:02:41.741 | step 1 | route=IT_TicketPost | empId=39370 | query called at=16:02:41.741
2026-04-11 16:02:41.763 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=18.8
2026-04-11 16:02:41.765 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=23.40 | totalMs=23.40
2026-04-11 16:02:41.765 | step 1 | route=IT_TicketPost | empId=39370 | query called at=16:02:41.765
2026-04-11 16:02:41.767 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-11 16:02:41.768 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.57 | totalMs=2.57
2026-04-11 16:02:44.249 | step 1 | route=IT_Ticket | empId=39370 | query called at=16:02:44.249
2026-04-11 16:02:44.261 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-04-11 16:02:44.263 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-11 16:02:44.264 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-11 16:02:44.265 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-11 16:02:44.286 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=20.45
2026-04-11 16:02:44.291 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=4.67
2026-04-11 16:02:44.291 | step 3 | route=IT_Ticket | empId=39370 | apiMs=42.11 | totalMs=42.11
2026-04-11 16:02:44.292 | step 1 | route=IT_Ticket | empId=39370 | query called at=16:02:44.292
2026-04-11 16:02:44.308 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=15.56
2026-04-11 16:02:44.309 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-11 16:02:44.310 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-11 16:02:44.310 | step 3 | route=IT_Ticket | empId=39370 | apiMs=18.68 | totalMs=18.68
2026-04-11 16:25:55.522 | step 1 | route=IT_Ticket | empId=67606 | query called at=16:25:55.522
2026-04-11 16:25:55.562 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=39.65
2026-04-11 16:25:55.570 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-04-11 16:25:55.579 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-04-11 16:25:55.588 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-04-11 16:25:55.640 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=51.65
2026-04-11 16:25:55.659 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=18.84
2026-04-11 16:25:55.659 | step 3 | route=IT_Ticket | empId=67606 | apiMs=137.48 | totalMs=137.48
2026-04-11 16:25:55.660 | step 1 | route=IT_Ticket | empId=67606 | query called at=16:25:55.660
2026-04-11 16:25:55.702 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=42.04
2026-04-11 16:25:55.711 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-04-11 16:25:55.719 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=8.29
2026-04-11 16:25:55.720 | step 3 | route=IT_Ticket | empId=67606 | apiMs=59.98 | totalMs=59.98
2026-04-11 16:26:03.388 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=16:26:03.388
2026-04-11 16:26:03.820 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=431.6
2026-04-11 16:26:03.821 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=433.37 | totalMs=433.37
2026-04-11 16:26:05.905 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=16:26:05.905
2026-04-11 16:26:05.925 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=19.56
2026-04-11 16:26:05.929 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=23.42 | totalMs=23.42
2026-04-11 16:27:14.960 | step 1 | route=IT_TicketPost | empId=67606 | query called at=16:27:14.960
2026-04-11 16:27:14.971 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-11 16:27:14.974 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=14.13 | totalMs=14.13
2026-04-11 16:27:14.977 | step 1 | route=IT_TicketPost | empId=67606 | query called at=16:27:14.977
2026-04-11 16:27:15.002 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=21.91
2026-04-11 16:27:15.005 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=27.07 | totalMs=27.07
2026-04-11 16:27:15.005 | step 1 | route=IT_TicketPost | empId=67606 | query called at=16:27:15.005
2026-04-11 16:27:15.007 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-11 16:27:15.008 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=2.72 | totalMs=2.72
2026-04-11 16:27:15.258 | step 1 | route=IT_Ticket | empId=67606 | query called at=16:27:15.258
2026-04-11 16:27:15.451 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=192.41
2026-04-11 16:27:15.453 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-11 16:27:15.454 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-11 16:27:15.456 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-11 16:27:15.457 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-11 16:27:15.464 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=6.4
2026-04-11 16:27:15.465 | step 3 | route=IT_Ticket | empId=67606 | apiMs=206.90 | totalMs=206.90
2026-04-11 16:27:15.465 | step 1 | route=IT_Ticket | empId=67606 | query called at=16:27:15.465
2026-04-11 16:27:15.481 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=15.71
2026-04-11 16:27:15.483 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-11 16:27:15.484 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-11 16:27:15.485 | step 3 | route=IT_Ticket | empId=67606 | apiMs=19.49 | totalMs=19.49
2026-04-11 16:55:05.388 | step 1 | route=IT_Ticket | empId=58334 | query called at=16:55:05.388
2026-04-11 16:55:05.414 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=25.83
2026-04-11 16:55:05.419 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-11 16:55:05.423 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-11 16:55:05.426 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-11 16:55:05.440 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=13.86
2026-04-11 16:55:05.444 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=3.46
2026-04-11 16:55:05.445 | step 3 | route=IT_Ticket | empId=58334 | apiMs=56.76 | totalMs=56.76
2026-04-11 16:55:05.445 | step 1 | route=IT_Ticket | empId=58334 | query called at=16:55:05.445
2026-04-11 16:55:05.456 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=10.43
2026-04-11 16:55:05.457 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-11 16:55:05.458 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-11 16:55:05.459 | step 3 | route=IT_Ticket | empId=58334 | apiMs=13.40 | totalMs=13.40
2026-04-11 16:55:14.685 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=16:55:14.685
2026-04-11 16:55:15.127 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=441.37
2026-04-11 16:55:15.130 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=444.88 | totalMs=444.88
2026-04-11 16:55:18.293 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=16:55:18.293
2026-04-11 16:55:18.305 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=11.48
2026-04-11 16:55:18.309 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=15.30 | totalMs=15.30
2026-04-11 16:57:16.327 | step 1 | route=IT_TicketPost | empId=58334 | query called at=16:57:16.327
2026-04-11 16:57:16.342 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=14.04
2026-04-11 16:57:16.346 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=18.47 | totalMs=18.47
2026-04-11 16:57:16.349 | step 1 | route=IT_TicketPost | empId=58334 | query called at=16:57:16.349
2026-04-11 16:57:16.404 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=51.95
2026-04-11 16:57:16.406 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=56.89 | totalMs=56.89
2026-04-11 16:57:16.406 | step 1 | route=IT_TicketPost | empId=58334 | query called at=16:57:16.406
2026-04-11 16:57:16.419 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.14
2026-04-11 16:57:16.419 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=13.04 | totalMs=13.04
2026-04-11 16:57:16.710 | step 1 | route=IT_Ticket | empId=58334 | query called at=16:57:16.710
2026-04-11 16:57:16.720 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-04-11 16:57:16.721 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-11 16:57:16.723 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-11 16:57:16.724 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-11 16:57:16.726 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-11 16:57:16.732 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=5.74
2026-04-11 16:57:16.732 | step 3 | route=IT_Ticket | empId=58334 | apiMs=22.24 | totalMs=22.24
2026-04-11 16:57:16.733 | step 1 | route=IT_Ticket | empId=58334 | query called at=16:57:16.733
2026-04-11 16:57:16.735 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.81
2026-04-11 16:57:16.736 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-11 16:57:16.738 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-11 16:57:16.738 | step 3 | route=IT_Ticket | empId=58334 | apiMs=5.40 | totalMs=5.40
2026-04-11 16:57:40.229 | step 1 | route=IT_Ticket | empId=10342 | query called at=16:57:40.229
2026-04-11 16:57:40.240 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-11 16:57:40.245 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-11 16:57:40.249 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-11 16:57:40.253 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-11 16:57:40.255 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-11 16:57:40.262 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=6.2
2026-04-11 16:57:40.262 | step 3 | route=IT_Ticket | empId=10342 | apiMs=32.45 | totalMs=32.45
2026-04-11 16:57:40.262 | step 1 | route=IT_Ticket | empId=10342 | query called at=16:57:40.262
2026-04-11 16:57:40.264 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-11 16:57:40.266 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-11 16:57:40.267 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-11 16:57:40.268 | step 3 | route=IT_Ticket | empId=10342 | apiMs=5.19 | totalMs=5.19
2026-04-11 16:57:53.209 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=16:57:53.209
2026-04-11 16:57:53.395 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=184.38
2026-04-11 16:57:53.395 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=185.53 | totalMs=185.53
2026-04-11 16:57:55.971 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=16:57:55.971
2026-04-11 16:57:55.990 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=17.71
2026-04-11 16:57:55.990 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=18.81 | totalMs=18.81
2026-04-11 16:59:28.937 | step 1 | route=IT_TicketPost | empId=10342 | query called at=16:59:28.937
2026-04-11 16:59:28.947 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-11 16:59:28.951 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=13.80 | totalMs=13.80
2026-04-11 16:59:28.954 | step 1 | route=IT_TicketPost | empId=10342 | query called at=16:59:28.954
2026-04-11 16:59:28.991 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=34.39
2026-04-11 16:59:28.995 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=41.12 | totalMs=41.12
2026-04-11 16:59:28.996 | step 1 | route=IT_TicketPost | empId=10342 | query called at=16:59:28.996
2026-04-11 16:59:28.998 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-11 16:59:28.998 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.51 | totalMs=2.51
2026-04-11 16:59:30.488 | step 1 | route=IT_Ticket | empId=10342 | query called at=16:59:30.488
2026-04-11 16:59:30.498 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-11 16:59:30.504 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-11 16:59:30.508 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-11 16:59:30.510 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-11 16:59:30.512 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-11 16:59:30.518 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=6.11
2026-04-11 16:59:30.519 | step 3 | route=IT_Ticket | empId=10342 | apiMs=30.86 | totalMs=30.86
2026-04-11 16:59:30.519 | step 1 | route=IT_Ticket | empId=10342 | query called at=16:59:30.519
2026-04-11 16:59:30.521 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-11 16:59:30.522 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 16:59:30.524 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 16:59:30.524 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.86 | totalMs=4.86
2026-04-11 17:01:45.335 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:01:45.335
2026-04-11 17:01:45.450 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=114.47
2026-04-11 17:01:45.454 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=118.43 | totalMs=118.43
2026-04-11 17:01:46.144 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:01:46.144
2026-04-11 17:01:53.768 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:01:53.768
2026-04-11 17:01:53.778 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-04-11 17:01:53.779 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-11 17:01:53.780 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-11 17:01:53.781 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-11 17:01:53.783 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-11 17:01:53.786 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=3.49
2026-04-11 17:01:53.787 | step 3 | route=IT_Ticket | empId=53606 | apiMs=19.20 | totalMs=19.20
2026-04-11 17:01:53.787 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:01:53.787
2026-04-11 17:01:53.789 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-11 17:01:53.790 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-11 17:01:53.791 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-11 17:01:53.792 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.25 | totalMs=4.25
2026-04-11 17:02:02.752 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=17:02:02.752
2026-04-11 17:02:03.018 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=265.79
2026-04-11 17:02:03.019 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=266.83 | totalMs=266.83
2026-04-11 17:02:03.413 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:02:03.413
2026-04-11 17:02:03.495 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=35.31
2026-04-11 17:02:03.500 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=86.70 | totalMs=86.70
2026-04-11 17:02:03.503 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:02:03.503
2026-04-11 17:02:03.505 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-04-11 17:02:03.506 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-11 17:02:03.508 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-11 17:02:03.508 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=4.96 | totalMs=4.96
2026-04-11 17:02:03.805 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:02:03.805
2026-04-11 17:02:03.828 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=22.33
2026-04-11 17:02:03.828 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=23.32 | totalMs=23.32
2026-04-11 17:02:04.263 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=17:02:04.263
2026-04-11 17:02:04.319 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=56.13
2026-04-11 17:02:04.320 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=57.12 | totalMs=57.12
2026-04-11 17:02:04.442 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:02:04.442
2026-04-11 17:03:47.552 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:03:47.552
2026-04-11 17:03:47.571 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=18.04
2026-04-11 17:03:47.574 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=22.11 | totalMs=22.11
2026-04-11 17:03:47.577 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:03:47.577
2026-04-11 17:03:47.680 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=100.26
2026-04-11 17:03:47.683 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=106.20 | totalMs=106.20
2026-04-11 17:03:47.684 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:03:47.684
2026-04-11 17:03:47.686 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.12
2026-04-11 17:03:47.687 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=2.93 | totalMs=2.93
2026-04-11 17:03:50.445 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:03:50.445
2026-04-11 17:03:50.462 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=16.34
2026-04-11 17:03:50.470 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=7.84
2026-04-11 17:03:50.479 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-04-11 17:03:50.487 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=8.34
2026-04-11 17:03:50.497 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=9.31
2026-04-11 17:03:50.509 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=11.6
2026-04-11 17:03:50.510 | step 3 | route=IT_Ticket | empId=53606 | apiMs=64.54 | totalMs=64.54
2026-04-11 17:03:50.510 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:03:50.510
2026-04-11 17:03:50.518 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=7.46
2026-04-11 17:03:50.526 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-04-11 17:03:50.534 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-04-11 17:03:50.535 | step 3 | route=IT_Ticket | empId=53606 | apiMs=24.75 | totalMs=24.75
2026-04-11 17:06:26.704 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:06:26.704
2026-04-11 17:06:26.714 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-11 17:06:26.719 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-11 17:06:26.722 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-11 17:06:26.726 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-11 17:06:26.728 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-11 17:06:26.735 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=6.39
2026-04-11 17:06:26.735 | step 3 | route=IT_Ticket | empId=62399 | apiMs=31.10 | totalMs=31.10
2026-04-11 17:06:26.735 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:06:26.735
2026-04-11 17:06:26.737 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-11 17:06:26.738 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-11 17:06:26.740 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-11 17:06:26.740 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.53 | totalMs=4.53
2026-04-11 17:06:55.472 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=17:06:55.472
2026-04-11 17:06:55.780 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=307.02
2026-04-11 17:06:55.781 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=308.22 | totalMs=308.22
2026-04-11 17:07:02.576 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=17:07:02.576
2026-04-11 17:07:02.589 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.79
2026-04-11 17:07:02.592 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=15.82 | totalMs=15.82
2026-04-11 17:07:44.490 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:07:44.490
2026-04-11 17:07:44.501 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-11 17:07:44.504 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=13.61 | totalMs=13.61
2026-04-11 17:07:44.507 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:07:44.507
2026-04-11 17:07:44.533 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=23.14
2026-04-11 17:07:44.535 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=27.98 | totalMs=27.98
2026-04-11 17:07:44.535 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:07:44.535
2026-04-11 17:07:44.537 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-11 17:07:44.538 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.17 | totalMs=2.17
2026-04-11 17:07:44.538 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:07:44.538
2026-04-11 17:07:44.540 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-11 17:07:44.540 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=1.69 | totalMs=1.69
2026-04-11 17:07:44.779 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:07:44.779
2026-04-11 17:07:44.789 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-11 17:07:44.791 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-11 17:07:44.792 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-11 17:07:44.794 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-11 17:07:44.795 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-11 17:07:44.801 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=5.79
2026-04-11 17:07:44.802 | step 3 | route=IT_Ticket | empId=62399 | apiMs=22.93 | totalMs=22.93
2026-04-11 17:07:44.802 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:07:44.802
2026-04-11 17:07:44.803 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-11 17:07:44.805 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-11 17:07:44.806 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-11 17:07:44.806 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.30 | totalMs=4.30
2026-04-11 17:11:44.501 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:11:44.501
2026-04-11 17:11:44.511 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-04-11 17:11:44.513 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-11 17:11:44.514 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-11 17:11:44.515 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-11 17:11:44.516 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-11 17:11:44.523 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=6.17
2026-04-11 17:11:44.523 | step 3 | route=IT_Ticket | empId=60083 | apiMs=22.08 | totalMs=22.08
2026-04-11 17:11:44.524 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:11:44.524
2026-04-11 17:11:44.525 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-11 17:11:44.527 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-11 17:11:44.528 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 17:11:44.529 | step 3 | route=IT_Ticket | empId=60083 | apiMs=4.67 | totalMs=4.67
2026-04-11 17:11:54.181 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=17:11:54.181
2026-04-11 17:11:54.628 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=446.22
2026-04-11 17:11:54.631 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=450.14 | totalMs=450.14
2026-04-11 17:11:56.218 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=17:11:56.218
2026-04-11 17:11:56.229 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-04-11 17:11:56.233 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=14.94 | totalMs=14.94
2026-04-11 17:12:18.261 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:12:18.261
2026-04-11 17:12:18.271 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-11 17:12:18.273 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-11 17:12:18.274 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-11 17:12:18.276 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-11 17:12:18.278 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-11 17:12:18.279 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.05
2026-04-11 17:12:18.279 | step 3 | route=IT_Ticket | empId=46985 | apiMs=18.58 | totalMs=18.58
2026-04-11 17:12:18.280 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:12:18.280
2026-04-11 17:12:18.281 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-11 17:12:18.283 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-11 17:12:18.284 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-11 17:12:18.284 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.12 | totalMs=4.12
2026-04-11 17:12:22.586 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=17:12:22.586
2026-04-11 17:12:22.685 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=97.92
2026-04-11 17:12:22.688 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=101.66 | totalMs=101.66
2026-04-11 17:12:25.465 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=17:12:25.465
2026-04-11 17:12:25.487 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=21.64
2026-04-11 17:12:25.490 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=25.65 | totalMs=25.65
2026-04-11 17:12:30.515 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:12:30.515
2026-04-11 17:12:30.526 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-11 17:12:30.526 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=11.50 | totalMs=11.50
2026-04-11 17:12:30.526 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:12:30.526
2026-04-11 17:12:30.550 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=22.72
2026-04-11 17:12:30.551 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=24.95 | totalMs=24.95
2026-04-11 17:12:30.552 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:12:30.552
2026-04-11 17:12:30.554 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-11 17:12:30.554 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=2.65 | totalMs=2.65
2026-04-11 17:12:30.555 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:12:30.555
2026-04-11 17:12:30.556 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-11 17:12:30.557 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=1.74 | totalMs=1.74
2026-04-11 17:12:35.049 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:12:35.049
2026-04-11 17:12:35.059 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-04-11 17:12:35.063 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-11 17:12:35.067 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-11 17:12:35.068 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-11 17:12:35.069 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-04-11 17:12:35.070 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=0.85
2026-04-11 17:12:35.071 | step 3 | route=IT_Ticket | empId=60083 | apiMs=21.80 | totalMs=21.80
2026-04-11 17:12:35.071 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:12:35.071
2026-04-11 17:12:35.073 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-11 17:12:35.074 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-11 17:12:35.075 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-11 17:12:35.076 | step 3 | route=IT_Ticket | empId=60083 | apiMs=4.29 | totalMs=4.29
2026-04-11 17:12:57.760 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:12:57.760
2026-04-11 17:12:57.771 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-11 17:12:57.771 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=11.95 | totalMs=11.95
2026-04-11 17:12:57.772 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:12:57.772
2026-04-11 17:12:57.791 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=18.16
2026-04-11 17:12:57.792 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=20.44 | totalMs=20.44
2026-04-11 17:12:57.793 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:12:57.793
2026-04-11 17:12:57.795 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-11 17:12:57.795 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.14 | totalMs=2.14
2026-04-11 17:12:58.018 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:12:58.018
2026-04-11 17:12:58.029 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-11 17:12:58.030 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-11 17:12:58.031 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-04-11 17:12:58.032 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.66
2026-04-11 17:12:58.033 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-04-11 17:12:58.035 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=0.93
2026-04-11 17:12:58.035 | step 3 | route=IT_Ticket | empId=46985 | apiMs=16.59 | totalMs=16.59
2026-04-11 17:12:58.036 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:12:58.036
2026-04-11 17:12:58.037 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-11 17:12:58.038 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-11 17:12:58.039 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-11 17:12:58.039 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.72 | totalMs=3.72
2026-04-11 17:14:41.229 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:14:41.229
2026-04-11 17:14:41.245 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=14.84
2026-04-11 17:14:41.253 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=7.62
2026-04-11 17:14:41.261 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-04-11 17:14:41.269 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-04-11 17:14:41.278 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=8.07
2026-04-11 17:14:41.286 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=8.2
2026-04-11 17:14:41.287 | step 3 | route=IT_Ticket | empId=61350 | apiMs=57.54 | totalMs=57.54
2026-04-11 17:14:41.287 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:14:41.287
2026-04-11 17:14:41.295 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=7.14
2026-04-11 17:14:41.303 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-04-11 17:14:41.311 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=7.88
2026-04-11 17:14:41.312 | step 3 | route=IT_Ticket | empId=61350 | apiMs=24.51 | totalMs=24.51
2026-04-11 17:15:25.219 | step 1 | route=IT_Ticket | empId=67606 | query called at=17:15:25.219
2026-04-11 17:15:25.229 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-11 17:15:25.231 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-11 17:15:25.232 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-11 17:15:25.233 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-11 17:15:25.235 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-04-11 17:15:25.236 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=1.1
2026-04-11 17:15:25.236 | step 3 | route=IT_Ticket | empId=67606 | apiMs=17.70 | totalMs=17.70
2026-04-11 17:15:25.237 | step 1 | route=IT_Ticket | empId=67606 | query called at=17:15:25.237
2026-04-11 17:15:25.238 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-11 17:15:25.239 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-11 17:15:25.240 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-11 17:15:25.241 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.05 | totalMs=4.05
2026-04-11 17:15:29.855 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:15:29.855
2026-04-11 17:15:29.906 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=50.86
2026-04-11 17:15:29.907 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=52.04 | totalMs=52.04
2026-04-11 17:15:32.490 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:15:32.490
2026-04-11 17:15:32.501 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-11 17:15:32.504 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.75 | totalMs=13.75
2026-04-11 17:15:38.176 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=17:15:38.176
2026-04-11 17:15:38.403 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=225.89
2026-04-11 17:15:38.403 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=226.93 | totalMs=226.93
2026-04-11 17:15:43.266 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=17:15:43.266
2026-04-11 17:15:43.284 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=17.52
2026-04-11 17:15:43.288 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=21.45 | totalMs=21.45
2026-04-11 17:16:04.084 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:16:04.084
2026-04-11 17:16:04.095 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-04-11 17:16:04.099 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-04-11 17:16:04.103 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-11 17:16:04.107 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-11 17:16:04.109 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-11 17:16:04.111 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=1.48
2026-04-11 17:16:04.111 | step 3 | route=IT_Ticket | empId=57185 | apiMs=27.60 | totalMs=27.60
2026-04-11 17:16:04.112 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:16:04.112
2026-04-11 17:16:04.113 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-11 17:16:04.115 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-11 17:16:04.116 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 17:16:04.116 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.71 | totalMs=4.71
2026-04-11 17:16:27.872 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:16:27.872
2026-04-11 17:16:27.884 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.24
2026-04-11 17:16:27.887 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.96 | totalMs=14.96
2026-04-11 17:16:27.889 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:16:27.889
2026-04-11 17:16:27.912 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=19.31
2026-04-11 17:16:27.914 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=24.01 | totalMs=24.01
2026-04-11 17:16:27.914 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:16:27.914
2026-04-11 17:16:27.916 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-11 17:16:27.916 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.41 | totalMs=2.41
2026-04-11 17:16:27.917 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:16:27.917
2026-04-11 17:16:27.918 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-11 17:16:27.918 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.72 | totalMs=1.72
2026-04-11 17:16:28.227 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:16:28.227
2026-04-11 17:16:28.237 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-11 17:16:28.239 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-11 17:16:28.240 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-11 17:16:28.242 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-11 17:16:28.243 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-11 17:16:28.245 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.37
2026-04-11 17:16:28.245 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.78 | totalMs=18.78
2026-04-11 17:16:28.246 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:16:28.246
2026-04-11 17:16:28.247 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-11 17:16:28.249 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-11 17:16:28.250 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 17:16:28.251 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.62 | totalMs=4.62
2026-04-11 17:16:36.596 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:16:36.596
2026-04-11 17:16:36.652 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.5
2026-04-11 17:16:36.653 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=56.50 | totalMs=56.50
2026-04-11 17:16:39.965 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:16:39.965
2026-04-11 17:16:39.975 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-11 17:16:39.979 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.02 | totalMs=14.02
2026-04-11 17:16:43.242 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:16:43.242
2026-04-11 17:16:43.252 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-11 17:16:43.255 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.75 | totalMs=13.75
2026-04-11 17:17:39.600 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:17:39.600
2026-04-11 17:17:39.626 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=25.15
2026-04-11 17:17:39.629 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=29.41 | totalMs=29.41
2026-04-11 17:17:39.632 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:17:39.632
2026-04-11 17:17:39.646 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=10.92
2026-04-11 17:17:39.648 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=16.09 | totalMs=16.09
2026-04-11 17:17:39.649 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:17:39.649
2026-04-11 17:17:39.651 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-11 17:17:39.651 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.37 | totalMs=2.37
2026-04-11 17:17:39.651 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:17:39.651
2026-04-11 17:17:39.653 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-11 17:17:39.653 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.73 | totalMs=1.73
2026-04-11 17:17:39.924 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:17:39.924
2026-04-11 17:17:39.935 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-04-11 17:17:39.937 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-11 17:17:39.939 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-11 17:17:39.940 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-11 17:17:39.942 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-11 17:17:39.944 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-11 17:17:39.944 | step 3 | route=IT_Ticket | empId=61350 | apiMs=20.05 | totalMs=20.05
2026-04-11 17:17:39.945 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:17:39.945
2026-04-11 17:17:39.946 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-11 17:17:39.948 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-11 17:17:39.949 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-11 17:17:39.949 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.62 | totalMs=4.62
2026-04-11 17:17:41.995 | step 1 | route=IT_TicketPost | empId=67606 | query called at=17:17:41.995
2026-04-11 17:17:42.005 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-11 17:17:42.006 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=10.72 | totalMs=10.72
2026-04-11 17:17:42.007 | step 1 | route=IT_TicketPost | empId=67606 | query called at=17:17:42.007
2026-04-11 17:17:42.046 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=39.3
2026-04-11 17:17:42.049 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=42.01 | totalMs=42.01
2026-04-11 17:17:42.049 | step 1 | route=IT_TicketPost | empId=67606 | query called at=17:17:42.049
2026-04-11 17:17:42.051 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-11 17:17:42.051 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=2.09 | totalMs=2.09
2026-04-11 17:17:42.280 | step 1 | route=IT_Ticket | empId=67606 | query called at=17:17:42.280
2026-04-11 17:17:42.291 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-11 17:17:42.292 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-11 17:17:42.293 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-11 17:17:42.295 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-11 17:17:42.296 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-11 17:17:42.298 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=1.07
2026-04-11 17:17:42.298 | step 3 | route=IT_Ticket | empId=67606 | apiMs=17.72 | totalMs=17.72
2026-04-11 17:17:42.299 | step 1 | route=IT_Ticket | empId=67606 | query called at=17:17:42.299
2026-04-11 17:17:42.300 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-11 17:17:42.302 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-11 17:17:42.303 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-11 17:17:42.303 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.49 | totalMs=4.49
2026-04-11 17:17:46.168 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:17:46.168
2026-04-11 17:17:46.206 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=37.56
2026-04-11 17:17:46.210 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=41.65 | totalMs=41.65
2026-04-11 17:17:48.959 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:17:48.959
2026-04-11 17:17:48.972 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=12.35
2026-04-11 17:17:48.975 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=16.06 | totalMs=16.06
2026-04-11 17:21:28.906 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=17:21:28.906
2026-04-11 17:21:29.072 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=165.05
2026-04-11 17:21:29.072 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=166.18 | totalMs=166.18
2026-04-11 17:21:31.912 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=17:21:31.912
2026-04-11 17:21:31.930 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=17.58
2026-04-11 17:21:31.933 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=21.37 | totalMs=21.37
2026-04-11 17:22:45.229 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:22:45.229
2026-04-11 17:22:45.254 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=24.1
2026-04-11 17:22:45.257 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=28.16 | totalMs=28.16
2026-04-11 17:22:45.261 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:22:45.261
2026-04-11 17:22:45.267 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=3.75
2026-04-11 17:22:45.269 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=8.51 | totalMs=8.51
2026-04-11 17:22:45.269 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:22:45.269
2026-04-11 17:22:45.271 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-11 17:22:45.272 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.43 | totalMs=2.43
2026-04-11 17:22:45.272 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:22:45.272
2026-04-11 17:22:45.274 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-11 17:22:45.274 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.60 | totalMs=1.60
2026-04-11 17:22:45.504 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:22:45.504
2026-04-11 17:22:45.513 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.12
2026-04-11 17:22:45.515 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-11 17:22:45.516 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-11 17:22:45.517 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-11 17:22:45.518 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-11 17:22:45.520 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=0.93
2026-04-11 17:22:45.520 | step 3 | route=IT_Ticket | empId=57185 | apiMs=16.07 | totalMs=16.07
2026-04-11 17:22:45.520 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:22:45.520
2026-04-11 17:22:45.522 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-11 17:22:45.523 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-11 17:22:45.524 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-11 17:22:45.524 | step 3 | route=IT_Ticket | empId=57185 | apiMs=3.99 | totalMs=3.99
2026-04-11 17:23:04.760 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:23:04.760
2026-04-11 17:23:04.819 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=58.79
2026-04-11 17:23:04.820 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=59.86 | totalMs=59.86
2026-04-11 17:23:05.672 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:23:05.672
2026-04-11 17:23:11.833 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:23:11.833
2026-04-11 17:23:11.866 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=31.83
2026-04-11 17:23:11.883 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=12.48
2026-04-11 17:23:11.888 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=54.22 | totalMs=54.22
2026-04-11 17:23:11.890 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:23:11.890
2026-04-11 17:23:11.893 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-11 17:23:11.894 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-11 17:23:11.895 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-11 17:23:11.896 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=5.41 | totalMs=5.41
2026-04-11 17:23:11.896 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:23:11.896
2026-04-11 17:23:11.898 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-11 17:23:11.899 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-11 17:23:11.901 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-11 17:23:11.901 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.86 | totalMs=4.86
2026-04-11 17:23:12.212 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:23:12.212
2026-04-11 17:23:12.237 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=25.33
2026-04-11 17:23:12.238 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=26.25 | totalMs=26.25
2026-04-11 17:23:12.802 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:23:12.802
2026-04-11 17:23:53.302 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:23:53.302
2026-04-11 17:23:53.313 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-04-11 17:23:53.314 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=11.87 | totalMs=11.87
2026-04-11 17:23:53.315 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:23:53.315
2026-04-11 17:23:53.343 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=27.83
2026-04-11 17:23:53.345 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=30.22 | totalMs=30.22
2026-04-11 17:23:53.345 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:23:53.345
2026-04-11 17:23:53.347 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-11 17:23:53.347 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.15 | totalMs=2.15
2026-04-11 17:23:53.348 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:23:53.348
2026-04-11 17:23:53.349 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-11 17:23:53.350 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.73 | totalMs=1.73
2026-04-11 17:23:53.594 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:23:53.594
2026-04-11 17:23:53.605 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-11 17:23:53.606 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-11 17:23:53.608 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-11 17:23:53.609 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-11 17:23:53.611 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-11 17:23:53.613 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.46
2026-04-11 17:23:53.613 | step 3 | route=IT_Ticket | empId=61350 | apiMs=19.16 | totalMs=19.16
2026-04-11 17:23:53.614 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:23:53.614
2026-04-11 17:23:53.615 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-11 17:23:53.617 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-11 17:23:53.618 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-11 17:23:53.619 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.72 | totalMs=4.72
2026-04-11 17:26:09.917 | step 5 | route=dashboard | empId=GRL1258 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-11 17:28:30.194 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:28:30.194
2026-04-11 17:28:30.224 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.92
2026-04-11 17:28:30.225 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.98 | totalMs=30.98
2026-04-11 17:28:31.130 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:28:31.130
2026-04-11 17:28:38.236 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:28:38.236
2026-04-11 17:28:38.259 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=22.47
2026-04-11 17:28:38.265 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=28.17 | totalMs=28.17
2026-04-11 17:28:38.268 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:28:38.268
2026-04-11 17:28:38.272 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-04-11 17:28:38.274 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-11 17:28:38.275 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-11 17:28:38.275 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.91 | totalMs=7.91
2026-04-11 17:28:41.604 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:28:41.604
2026-04-11 17:28:41.635 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.99
2026-04-11 17:28:41.635 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.90 | totalMs=30.90
2026-04-11 17:28:42.436 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:28:42.436
2026-04-11 17:43:22.626 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=17:43:22.626
2026-04-11 17:43:22.678 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=50.83
2026-04-11 17:43:22.678 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=51.91 | totalMs=51.91
2026-04-11 17:43:23.106 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:43:23.106
2026-04-11 17:43:37.966 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=17:43:37.966
2026-04-11 17:43:37.995 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=28.83
2026-04-11 17:43:38.003 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=1.87
2026-04-11 17:43:38.012 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=4.7
2026-04-11 17:43:38.017 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=50.67 | totalMs=50.67
2026-04-11 17:43:38.017 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=17:43:38.017
2026-04-11 17:43:38.019 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-11 17:43:38.021 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-11 17:43:38.022 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-11 17:43:38.022 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=5.29 | totalMs=5.29
2026-04-11 17:43:38.023 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=17:43:38.023
2026-04-11 17:43:38.024 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-11 17:43:38.026 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-11 17:43:38.027 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-11 17:43:38.027 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=4.40 | totalMs=4.40
2026-04-11 17:43:38.028 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=17:43:38.028
2026-04-11 17:43:38.029 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-11 17:43:38.031 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-11 17:43:38.032 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-11 17:43:38.032 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=4.41 | totalMs=4.41
2026-04-11 17:43:38.263 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=17:43:38.263
2026-04-11 17:43:38.284 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=20.26
2026-04-11 17:43:38.284 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=21.16 | totalMs=21.16
2026-04-11 17:43:38.658 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:43:38.658
2026-04-11 17:45:52.935 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=17:45:52.935
2026-04-11 17:45:52.950 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=14.07
2026-04-11 17:45:52.951 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=15.15 | totalMs=15.15
2026-04-11 17:45:53.277 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:45:53.277
2026-04-13 09:37:08.350 | step 1 | route=IT_Ticket_Report | empId=46396 | query called at=09:37:08.350
2026-04-13 09:37:08.699 | step 1 | route=IT_Ticket_Report | empId=46396 | query called at=09:37:08.699
2026-04-13 09:37:09.807 | step 2 | route=IT_Ticket_Report | empId=46396 | query=kpi_it_ticket_report_page_proc | queryMs=1107.51
2026-04-13 09:37:09.808 | step 2 | route=IT_Ticket_Report | empId=46396 | query=kpi_it_ticket_report_page_proc | queryMs=1456.73
2026-04-13 09:37:09.808 | step 3 | route=IT_Ticket_Report | empId=46396 | apiMs=1,108.69 | totalMs=1,108.69
2026-04-13 09:37:09.808 | step 3 | route=IT_Ticket_Report | empId=46396 | apiMs=1,458.06 | totalMs=1,458.06
2026-04-13 09:37:10.293 | step 4 | route=pageRenderd | empId=46396 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:37:10.293
2026-04-13 09:37:14.193 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:37:14.193
2026-04-13 09:37:14.348 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=155.27
2026-04-13 09:37:14.361 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=8.84
2026-04-13 09:37:14.370 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=5.11
2026-04-13 09:37:14.390 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=17.45
2026-04-13 09:37:14.480 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_it_Ticket_Details | queryMs=89.1
2026-04-13 09:37:14.492 | step 2 | route=IT_Ticket | empId=46396 | query=VMS_Comp_login_proc | queryMs=11.56
2026-04-13 09:37:14.492 | step 3 | route=IT_Ticket | empId=46396 | apiMs=299.47 | totalMs=299.47
2026-04-13 09:37:14.493 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:37:14.493
2026-04-13 09:37:14.519 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=26.11
2026-04-13 09:37:14.544 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=24.58
2026-04-13 09:37:14.553 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-13 09:37:14.553 | step 3 | route=IT_Ticket | empId=46396 | apiMs=60.20 | totalMs=60.20
2026-04-13 09:37:23.285 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46396 | query called at=09:37:23.285
2026-04-13 09:37:23.862 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=576.51
2026-04-13 09:37:23.863 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46396 | apiMs=577.64 | totalMs=577.64
2026-04-13 09:37:28.985 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46396 | query called at=09:37:28.985
2026-04-13 09:37:29.028 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=43.03
2026-04-13 09:37:29.032 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46396 | apiMs=47.00 | totalMs=47.00
2026-04-13 09:38:07.890 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:38:07.890
2026-04-13 09:38:07.901 | step 2 | route=IT_TicketPost | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-13 09:38:07.902 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=11.44 | totalMs=11.44
2026-04-13 09:38:07.902 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:38:07.902
2026-04-13 09:38:09.186 | step 2 | route=IT_TicketPost | empId=46396 | query=IT_Ticket_Save_SPOC | queryMs=1283.56
2026-04-13 09:38:09.193 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=1,290.20 | totalMs=1,290.20
2026-04-13 09:38:09.193 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:38:09.193
2026-04-13 09:38:09.219 | step 2 | route=IT_TicketPost | empId=46396 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.67
2026-04-13 09:38:09.220 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=26.73 | totalMs=26.73
2026-04-13 09:38:09.220 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:38:09.220
2026-04-13 09:38:09.222 | step 2 | route=IT_TicketPost | empId=46396 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-13 09:38:09.222 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=1.67 | totalMs=1.67
2026-04-13 09:38:10.883 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:38:10.883
2026-04-13 09:38:10.899 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=15.83
2026-04-13 09:38:10.908 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-04-13 09:38:10.917 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=8.48
2026-04-13 09:38:10.926 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=8.45
2026-04-13 09:38:10.935 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_it_Ticket_Details | queryMs=8.32
2026-04-13 09:38:10.952 | step 2 | route=IT_Ticket | empId=46396 | query=VMS_Comp_login_proc | queryMs=17.3
2026-04-13 09:38:10.953 | step 3 | route=IT_Ticket | empId=46396 | apiMs=69.45 | totalMs=69.45
2026-04-13 09:38:10.953 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:38:10.953
2026-04-13 09:38:10.961 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=7.66
2026-04-13 09:38:10.971 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=8.98
2026-04-13 09:38:10.980 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=8.77
2026-04-13 09:38:10.980 | step 3 | route=IT_Ticket | empId=46396 | apiMs=27.13 | totalMs=27.13
2026-04-13 09:54:29.935 | step 1 | route=IT_Ticket | empId=65822 | query called at=09:54:29.935
2026-04-13 09:54:29.995 | step 2 | route=IT_Ticket | empId=65822 | query=KPI_IT_Ticket_Details_New | queryMs=59.23
2026-04-13 09:54:30.001 | step 2 | route=IT_Ticket | empId=65822 | query=KPI_IT_Ticket_Details_New | queryMs=2.11
2026-04-13 09:54:30.005 | step 2 | route=IT_Ticket | empId=65822 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-13 09:54:30.011 | step 2 | route=IT_Ticket | empId=65822 | query=KPI_IT_Ticket_Details_New | queryMs=3.5
2026-04-13 09:54:30.045 | step 2 | route=IT_Ticket | empId=65822 | query=Kpi_it_Ticket_Details | queryMs=32.96
2026-04-13 09:54:30.049 | step 2 | route=IT_Ticket | empId=65822 | query=VMS_Comp_login_proc | queryMs=3.6
2026-04-13 09:54:30.049 | step 3 | route=IT_Ticket | empId=65822 | apiMs=114.06 | totalMs=114.06
2026-04-13 09:54:30.049 | step 1 | route=IT_Ticket | empId=65822 | query called at=09:54:30.049
2026-04-13 09:54:30.067 | step 2 | route=IT_Ticket | empId=65822 | query=Kpi_HW_Ticket_Details | queryMs=16.92
2026-04-13 09:54:30.068 | step 2 | route=IT_Ticket | empId=65822 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-13 09:54:30.070 | step 2 | route=IT_Ticket | empId=65822 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-04-13 09:54:30.070 | step 3 | route=IT_Ticket | empId=65822 | apiMs=20.87 | totalMs=20.87
2026-04-13 09:54:47.136 | step 1 | route=HW_TicketFun | empId= | query called at=09:54:47.136
2026-04-13 09:54:47.148 | step 2 | route=HW_TicketFun | empId=65822 | query=Kpi_HW_Ticket_Details | queryMs=10.84
2026-04-13 09:54:47.148 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.23 | totalMs=12.23
2026-04-13 09:54:53.959 | step 1 | route=HW_TicketFun | empId= | query called at=09:54:53.959
2026-04-13 09:54:53.971 | step 2 | route=HW_TicketFun | empId=65822 | query=Kpi_HW_Ticket_Details | queryMs=10.83
2026-04-13 09:54:53.974 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.95 | totalMs=14.95
2026-04-13 09:55:31.283 | step 1 | route=HW_TicketPost | empId=65822 | query called at=09:55:31.283
2026-04-13 09:55:31.310 | step 2 | route=HW_TicketPost | empId=65822 | query=Kpi_HW_Ticket_Details | queryMs=26.11
2026-04-13 09:55:31.314 | step 3 | route=HW_TicketPost | empId=65822 | apiMs=30.21 | totalMs=30.21
2026-04-13 09:55:31.317 | step 1 | route=HW_TicketPost | empId=65822 | query called at=09:55:31.317
2026-04-13 09:55:31.344 | step 2 | route=HW_TicketPost | empId=65822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.99
2026-04-13 09:55:31.345 | step 3 | route=HW_TicketPost | empId=65822 | apiMs=28.11 | totalMs=28.11
2026-04-13 09:55:31.345 | step 1 | route=HW_TicketPost | empId=65822 | query called at=09:55:31.345
2026-04-13 09:55:31.347 | step 2 | route=HW_TicketPost | empId=65822 | query=Kpi_HW_Ticket_Details | queryMs=1.77
2026-04-13 09:55:31.348 | step 3 | route=HW_TicketPost | empId=65822 | apiMs=2.54 | totalMs=2.54
2026-04-13 09:55:31.348 | step 1 | route=HW_TicketPost | empId=65822 | query called at=09:55:31.348
2026-04-13 09:55:31.389 | step 2 | route=HW_TicketPost | empId=65822 | query=hw_ticket_save_proc_kpi | queryMs=39.93
2026-04-13 09:55:31.393 | step 3 | route=HW_TicketPost | empId=65822 | apiMs=45.14 | totalMs=45.14
2026-04-13 09:55:31.617 | step 1 | route=IT_Ticket | empId=65822 | query called at=09:55:31.617
2026-04-13 09:55:31.631 | step 2 | route=IT_Ticket | empId=65822 | query=KPI_IT_Ticket_Details_New | queryMs=12.94
2026-04-13 09:55:31.633 | step 2 | route=IT_Ticket | empId=65822 | query=KPI_IT_Ticket_Details_New | queryMs=2.02
2026-04-13 09:55:31.635 | step 2 | route=IT_Ticket | empId=65822 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-13 09:55:31.637 | step 2 | route=IT_Ticket | empId=65822 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-13 09:55:31.638 | step 2 | route=IT_Ticket | empId=65822 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-13 09:55:31.645 | step 2 | route=IT_Ticket | empId=65822 | query=VMS_Comp_login_proc | queryMs=6.52
2026-04-13 09:55:31.646 | step 3 | route=IT_Ticket | empId=65822 | apiMs=28.55 | totalMs=28.55
2026-04-13 09:55:31.646 | step 1 | route=IT_Ticket | empId=65822 | query called at=09:55:31.646
2026-04-13 09:55:31.648 | step 2 | route=IT_Ticket | empId=65822 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-04-13 09:55:31.649 | step 2 | route=IT_Ticket | empId=65822 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-13 09:55:31.651 | step 2 | route=IT_Ticket | empId=65822 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-13 09:55:31.651 | step 3 | route=IT_Ticket | empId=65822 | apiMs=5.31 | totalMs=5.31
2026-04-13 09:55:51.139 | step 1 | route=HW_Ticket_Report | empId=65822 | query called at=09:55:51.139
2026-04-13 09:55:51.170 | step 2 | route=HW_Ticket_Report | empId=65822 | query=hw_ticket_report_kpi_proc | queryMs=30.74
2026-04-13 09:55:51.174 | step 3 | route=HW_Ticket_Report | empId=65822 | apiMs=34.93 | totalMs=34.93
2026-04-13 09:55:53.437 | step 4 | route=pageRenderd | empId=65822 | Page=HW TICKET REPORT | page fully loaded at : 09:55:53.437
2026-04-13 09:56:32.244 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:56:32.244
2026-04-13 09:56:32.364 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=119.72
2026-04-13 09:56:32.365 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=120.92 | totalMs=120.92
2026-04-13 09:56:32.870 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:56:32.870
2026-04-13 09:56:38.435 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:38.435
2026-04-13 09:56:38.640 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=204.88
2026-04-13 09:56:38.648 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=213.59 | totalMs=213.59
2026-04-13 09:56:38.652 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:38.652
2026-04-13 09:56:38.658 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.56
2026-04-13 09:56:38.661 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.64
2026-04-13 09:56:38.664 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.45
2026-04-13 09:56:38.664 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=12.69 | totalMs=12.69
2026-04-13 09:56:44.442 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:56:44.442
2026-04-13 09:56:44.504 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=60.79
2026-04-13 09:56:44.507 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=64.51 | totalMs=64.51
2026-04-13 09:56:45.002 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:56:45.002
2026-04-13 10:04:28.582 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:04:28.582
2026-04-13 10:04:28.638 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=55.08
2026-04-13 10:04:28.641 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=58.93 | totalMs=58.93
2026-04-13 10:04:29.148 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:04:29.148
2026-04-13 10:04:42.071 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:04:42.071
2026-04-13 10:04:42.107 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=35.35
2026-04-13 10:04:42.109 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=37.92 | totalMs=37.92
2026-04-13 10:04:42.110 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:04:42.110
2026-04-13 10:04:42.112 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-04-13 10:04:42.114 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-13 10:04:42.115 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-13 10:04:42.116 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.00 | totalMs=6.00
2026-04-13 10:04:42.339 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:04:42.339
2026-04-13 10:04:42.372 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=32.77
2026-04-13 10:04:42.372 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=33.73 | totalMs=33.73
2026-04-13 10:04:42.809 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:04:42.809
2026-04-13 10:11:09.644 | step 1 | route=IT_Ticket_Report | empId=19157 | query called at=10:11:09.644
2026-04-13 10:11:09.825 | step 2 | route=IT_Ticket_Report | empId=19157 | query=kpi_it_ticket_report_page_proc | queryMs=180.59
2026-04-13 10:11:09.829 | step 3 | route=IT_Ticket_Report | empId=19157 | apiMs=184.74 | totalMs=184.74
2026-04-13 10:11:10.387 | step 4 | route=pageRenderd | empId=19157 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:11:10.387
2026-04-13 10:11:16.649 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:11:16.649
2026-04-13 10:11:16.691 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=41.69
2026-04-13 10:11:16.696 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-13 10:11:16.700 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-13 10:11:16.704 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-13 10:11:16.729 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_it_Ticket_Details | queryMs=24.69
2026-04-13 10:11:16.735 | step 2 | route=IT_Ticket | empId=19157 | query=VMS_Comp_login_proc | queryMs=5.62
2026-04-13 10:11:16.735 | step 3 | route=IT_Ticket | empId=19157 | apiMs=86.61 | totalMs=86.61
2026-04-13 10:11:16.736 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:11:16.736
2026-04-13 10:11:16.755 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=19.17
2026-04-13 10:11:16.757 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-13 10:11:16.758 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-13 10:11:16.759 | step 3 | route=IT_Ticket | empId=19157 | apiMs=22.54 | totalMs=22.54
2026-04-13 10:11:23.425 | step 1 | route=HW_TicketFun | empId= | query called at=10:11:23.425
2026-04-13 10:11:23.436 | step 2 | route=HW_TicketFun | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=9.89
2026-04-13 10:11:23.436 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.03 | totalMs=11.03
2026-04-13 10:11:35.163 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:11:35.163
2026-04-13 10:11:35.194 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=30.54
2026-04-13 10:11:35.195 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=31.62 | totalMs=31.62
2026-04-13 10:11:35.195 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:11:35.195
2026-04-13 10:11:35.197 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-13 10:11:35.197 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=1.87 | totalMs=1.87
2026-04-13 10:11:35.198 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:11:35.198
2026-04-13 10:11:35.199 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-13 10:11:35.200 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=1.76 | totalMs=1.76
2026-04-13 10:11:35.200 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:11:35.200
2026-04-13 10:11:35.244 | step 2 | route=HW_TicketPost | empId=19157 | query=hw_ticket_save_proc_kpi | queryMs=43.04 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MUTHUPANDI G/GKA0240, 4, TONER REFILLING, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MUTHUPANDI G/GKA0240,@type_iss=4,@issue_Describ=TONER REFILLING,@severity=1,@compid=2,@date=13-Apr-2026,@Emplno=19157,@filepath=,@filepath2=,@mod_id=1)
2026-04-13 10:11:35.252 | step 5 | route=HW_TicketPost | empId=19157 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MUTHUPANDI G/GKA0240, 4, TONER REFILLING, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MUTHUPANDI G/GKA0240,@type_iss=4,@issue_Describ=TONER REFILLING,@severity=1,@compid=2,@date=13-Apr-2026,@Emplno=19157,@filepath=,@filepath2=,@mod_id=1)
2026-04-13 10:11:35.473 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:11:35.473
2026-04-13 10:11:35.494 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=20.5
2026-04-13 10:11:35.501 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=6.84
2026-04-13 10:11:35.522 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=20.85
2026-04-13 10:11:35.527 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=4.47
2026-04-13 10:11:35.531 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_it_Ticket_Details | queryMs=3.03
2026-04-13 10:11:35.550 | step 2 | route=IT_Ticket | empId=19157 | query=VMS_Comp_login_proc | queryMs=19.15
2026-04-13 10:11:35.551 | step 3 | route=IT_Ticket | empId=19157 | apiMs=77.56 | totalMs=77.56
2026-04-13 10:11:35.551 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:11:35.551
2026-04-13 10:11:35.572 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=20.28
2026-04-13 10:11:35.589 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=16.59
2026-04-13 10:11:35.595 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=5.86
2026-04-13 10:11:35.595 | step 3 | route=IT_Ticket | empId=19157 | apiMs=44.10 | totalMs=44.10
2026-04-13 10:11:45.551 | step 1 | route=HW_TicketFun | empId= | query called at=10:11:45.551
2026-04-13 10:11:45.562 | step 2 | route=HW_TicketFun | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=9.83
2026-04-13 10:11:45.565 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.92 | totalMs=13.92
2026-04-13 10:11:55.441 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:11:55.441
2026-04-13 10:11:55.477 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=35.36
2026-04-13 10:11:55.478 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=36.32 | totalMs=36.32
2026-04-13 10:11:55.478 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:11:55.478
2026-04-13 10:11:55.484 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.79
2026-04-13 10:11:55.485 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=6.58 | totalMs=6.58
2026-04-13 10:11:55.485 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:11:55.485
2026-04-13 10:11:55.488 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=2.17
2026-04-13 10:11:55.488 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=2.92 | totalMs=2.92
2026-04-13 10:11:55.489 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:11:55.489
2026-04-13 10:11:55.490 | step 2 | route=HW_TicketPost | empId=19157 | query=hw_ticket_save_proc_kpi | queryMs=1.38 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MUTHUPANDI G/GKA0240, 4, TONER REFILLING, 2, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MUTHUPANDI G/GKA0240,@type_iss=4,@issue_Describ=TONER REFILLING,@severity=2,@compid=2,@date=13-Apr-2026,@Emplno=19157,@filepath=,@filepath2=,@mod_id=1)
2026-04-13 10:11:55.500 | step 5 | route=HW_TicketPost | empId=19157 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MUTHUPANDI G/GKA0240, 4, TONER REFILLING, 2, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MUTHUPANDI G/GKA0240,@type_iss=4,@issue_Describ=TONER REFILLING,@severity=2,@compid=2,@date=13-Apr-2026,@Emplno=19157,@filepath=,@filepath2=,@mod_id=1)
2026-04-13 10:11:55.719 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:11:55.719
2026-04-13 10:11:55.730 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-04-13 10:11:55.731 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-13 10:11:55.732 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-13 10:11:55.734 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-13 10:11:55.735 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-13 10:11:55.737 | step 2 | route=IT_Ticket | empId=19157 | query=VMS_Comp_login_proc | queryMs=1.1
2026-04-13 10:11:55.737 | step 3 | route=IT_Ticket | empId=19157 | apiMs=18.23 | totalMs=18.23
2026-04-13 10:11:55.738 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:11:55.738
2026-04-13 10:11:55.739 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-13 10:11:55.740 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-13 10:11:55.741 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-13 10:11:55.741 | step 3 | route=IT_Ticket | empId=19157 | apiMs=3.40 | totalMs=3.40
2026-04-13 10:12:01.303 | step 1 | route=HW_TicketFun | empId= | query called at=10:12:01.303
2026-04-13 10:12:01.314 | step 2 | route=HW_TicketFun | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=10.48
2026-04-13 10:12:01.315 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.71 | totalMs=11.71
2026-04-13 10:12:12.662 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:12:12.662
2026-04-13 10:12:12.691 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=28.06
2026-04-13 10:12:12.694 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=32.16 | totalMs=32.16
2026-04-13 10:12:12.697 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:12:12.697
2026-04-13 10:12:12.702 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-13 10:12:12.702 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=4.79 | totalMs=4.79
2026-04-13 10:12:12.703 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:12:12.703
2026-04-13 10:12:12.704 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-13 10:12:12.704 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=1.75 | totalMs=1.75
2026-04-13 10:12:12.705 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:12:12.705
2026-04-13 10:12:12.707 | step 2 | route=HW_TicketPost | empId=19157 | query=hw_ticket_save_proc_kpi | queryMs=1.55 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MUTHUPANDI G/GKA0240, 4, TONER REFILLING, 3, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MUTHUPANDI G/GKA0240,@type_iss=4,@issue_Describ=TONER REFILLING,@severity=3,@compid=2,@date=13-Apr-2026,@Emplno=19157,@filepath=,@filepath2=,@mod_id=1)
2026-04-13 10:12:12.714 | step 5 | route=HW_TicketPost | empId=19157 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MUTHUPANDI G/GKA0240, 4, TONER REFILLING, 3, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MUTHUPANDI G/GKA0240,@type_iss=4,@issue_Describ=TONER REFILLING,@severity=3,@compid=2,@date=13-Apr-2026,@Emplno=19157,@filepath=,@filepath2=,@mod_id=1)
2026-04-13 10:12:12.932 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:12:12.932
2026-04-13 10:12:12.943 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-13 10:12:12.945 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-13 10:12:12.947 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-13 10:12:12.948 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-13 10:12:12.950 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-13 10:12:12.951 | step 2 | route=IT_Ticket | empId=19157 | query=VMS_Comp_login_proc | queryMs=1.35
2026-04-13 10:12:12.952 | step 3 | route=IT_Ticket | empId=19157 | apiMs=19.21 | totalMs=19.21
2026-04-13 10:12:12.952 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:12:12.952
2026-04-13 10:12:12.954 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-13 10:12:12.955 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-13 10:12:12.956 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-13 10:12:12.957 | step 3 | route=IT_Ticket | empId=19157 | apiMs=4.56 | totalMs=4.56
2026-04-13 10:12:30.501 | step 1 | route=HW_TicketFun | empId= | query called at=10:12:30.501
2026-04-13 10:12:30.514 | step 2 | route=HW_TicketFun | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=11.55
2026-04-13 10:12:30.517 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.39 | totalMs=15.39
2026-04-13 10:12:45.437 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:12:45.437
2026-04-13 10:12:45.463 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=25.36
2026-04-13 10:12:45.464 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=26.50 | totalMs=26.50
2026-04-13 10:12:45.464 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:12:45.464
2026-04-13 10:12:45.466 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-13 10:12:45.467 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=2.22 | totalMs=2.22
2026-04-13 10:12:45.467 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:12:45.467
2026-04-13 10:12:45.468 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-13 10:12:45.469 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=1.66 | totalMs=1.66
2026-04-13 10:12:45.469 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:12:45.469
2026-04-13 10:12:45.472 | step 2 | route=HW_TicketPost | empId=19157 | query=hw_ticket_save_proc_kpi | queryMs=1.82 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MUTHUPANDI G/GKA0240, 4, REFILLING, 2, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MUTHUPANDI G/GKA0240,@type_iss=4,@issue_Describ=REFILLING,@severity=2,@compid=2,@date=13-Apr-2026,@Emplno=19157,@filepath=,@filepath2=,@mod_id=1)
2026-04-13 10:12:45.479 | step 5 | route=HW_TicketPost | empId=19157 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MUTHUPANDI G/GKA0240, 4, REFILLING, 2, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MUTHUPANDI G/GKA0240,@type_iss=4,@issue_Describ=REFILLING,@severity=2,@compid=2,@date=13-Apr-2026,@Emplno=19157,@filepath=,@filepath2=,@mod_id=1)
2026-04-13 10:12:45.702 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:12:45.702
2026-04-13 10:12:45.713 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-13 10:12:45.714 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-13 10:12:45.716 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-13 10:12:45.717 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-13 10:12:45.719 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-13 10:12:45.720 | step 2 | route=IT_Ticket | empId=19157 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-13 10:12:45.721 | step 3 | route=IT_Ticket | empId=19157 | apiMs=18.54 | totalMs=18.54
2026-04-13 10:12:45.721 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:12:45.721
2026-04-13 10:12:45.723 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-13 10:12:45.724 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-13 10:12:45.725 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-13 10:12:45.726 | step 3 | route=IT_Ticket | empId=19157 | apiMs=4.44 | totalMs=4.44
2026-04-13 10:12:47.821 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=10:12:47.821
2026-04-13 10:12:47.849 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=27.21
2026-04-13 10:12:47.849 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=28.28 | totalMs=28.28
2026-04-13 10:12:48.592 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:48.592
2026-04-13 10:12:51.871 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:12:51.871
2026-04-13 10:12:51.926 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=54.68
2026-04-13 10:12:51.942 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=71.44 | totalMs=71.44
2026-04-13 10:12:51.945 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=10:12:51.945
2026-04-13 10:12:51.955 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.49
2026-04-13 10:12:51.963 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.92
2026-04-13 10:12:51.971 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.63
2026-04-13 10:12:51.972 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=26.35 | totalMs=26.35
2026-04-13 10:12:54.218 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=10:12:54.218
2026-04-13 10:12:54.251 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=31.77
2026-04-13 10:12:54.251 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=32.84 | totalMs=32.84
2026-04-13 10:12:54.849 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:54.849
2026-04-13 10:13:25.639 | step 1 | route=HW_TicketFun | empId= | query called at=10:13:25.639
2026-04-13 10:13:25.669 | step 2 | route=HW_TicketFun | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=29.77
2026-04-13 10:13:25.673 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=33.92 | totalMs=33.92
2026-04-13 10:13:49.533 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:13:49.533
2026-04-13 10:13:49.562 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=27.67
2026-04-13 10:13:49.565 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=31.73 | totalMs=31.73
2026-04-13 10:13:49.568 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:13:49.568
2026-04-13 10:13:49.572 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-13 10:13:49.573 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=4.50 | totalMs=4.50
2026-04-13 10:13:49.573 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:13:49.573
2026-04-13 10:13:49.575 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-13 10:13:49.575 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=1.51 | totalMs=1.51
2026-04-13 10:13:49.575 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:13:49.575
2026-04-13 10:13:49.578 | step 2 | route=HW_TicketPost | empId=19157 | query=hw_ticket_save_proc_kpi | queryMs=1.71 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MUTHUPANDI G/GKA0240, 4, TONER REFILLING, 3, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MUTHUPANDI G/GKA0240,@type_iss=4,@issue_Describ=TONER REFILLING,@severity=3,@compid=2,@date=13-Apr-2026,@Emplno=19157,@filepath=,@filepath2=,@mod_id=1)
2026-04-13 10:13:49.601 | step 5 | route=HW_TicketPost | empId=19157 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MUTHUPANDI G/GKA0240, 4, TONER REFILLING, 3, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MUTHUPANDI G/GKA0240,@type_iss=4,@issue_Describ=TONER REFILLING,@severity=3,@compid=2,@date=13-Apr-2026,@Emplno=19157,@filepath=,@filepath2=,@mod_id=1)
2026-04-13 10:13:49.828 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:13:49.828
2026-04-13 10:13:49.839 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-04-13 10:13:49.842 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=2.03
2026-04-13 10:13:49.843 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-13 10:13:49.844 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-13 10:13:49.845 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-04-13 10:13:49.848 | step 2 | route=IT_Ticket | empId=19157 | query=VMS_Comp_login_proc | queryMs=2.07
2026-04-13 10:13:49.848 | step 3 | route=IT_Ticket | empId=19157 | apiMs=20.10 | totalMs=20.10
2026-04-13 10:13:49.849 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:13:49.849
2026-04-13 10:13:49.850 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-13 10:13:49.851 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-13 10:13:49.852 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-13 10:13:49.853 | step 3 | route=IT_Ticket | empId=19157 | apiMs=4.35 | totalMs=4.35
2026-04-13 10:13:57.877 | step 1 | route=HW_TicketFun | empId= | query called at=10:13:57.877
2026-04-13 10:13:57.889 | step 2 | route=HW_TicketFun | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=10.88
2026-04-13 10:13:57.892 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.65 | totalMs=14.65
2026-04-13 10:14:09.183 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:14:09.183
2026-04-13 10:14:09.210 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=26.45
2026-04-13 10:14:09.210 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=27.49 | totalMs=27.49
2026-04-13 10:14:09.211 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:14:09.211
2026-04-13 10:14:09.213 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-13 10:14:09.213 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=2.33 | totalMs=2.33
2026-04-13 10:14:09.214 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:14:09.214
2026-04-13 10:14:09.215 | step 2 | route=HW_TicketPost | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-13 10:14:09.216 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=1.82 | totalMs=1.82
2026-04-13 10:14:09.216 | step 1 | route=HW_TicketPost | empId=19157 | query called at=10:14:09.216
2026-04-13 10:14:09.218 | step 2 | route=HW_TicketPost | empId=19157 | query=hw_ticket_save_proc_kpi | queryMs=1.55
2026-04-13 10:14:09.219 | step 3 | route=HW_TicketPost | empId=19157 | apiMs=3.50 | totalMs=3.50
2026-04-13 10:14:11.595 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:14:11.595
2026-04-13 10:14:11.606 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-13 10:14:11.608 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-13 10:14:11.609 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-13 10:14:11.611 | step 2 | route=IT_Ticket | empId=19157 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-13 10:14:11.612 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-13 10:14:11.614 | step 2 | route=IT_Ticket | empId=19157 | query=VMS_Comp_login_proc | queryMs=1.22
2026-04-13 10:14:11.614 | step 3 | route=IT_Ticket | empId=19157 | apiMs=18.73 | totalMs=18.73
2026-04-13 10:14:11.615 | step 1 | route=IT_Ticket | empId=19157 | query called at=10:14:11.615
2026-04-13 10:14:11.616 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-13 10:14:11.617 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-13 10:14:11.619 | step 2 | route=IT_Ticket | empId=19157 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-13 10:14:11.619 | step 3 | route=IT_Ticket | empId=19157 | apiMs=4.17 | totalMs=4.17
2026-04-13 10:17:02.745 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:17:02.745
2026-04-13 10:17:02.756 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-04-13 10:17:02.758 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-13 10:17:02.759 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-13 10:17:02.761 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-13 10:17:02.762 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-13 10:17:02.764 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=1.2
2026-04-13 10:17:02.764 | step 3 | route=IT_Ticket | empId=57185 | apiMs=19.49 | totalMs=19.49
2026-04-13 10:17:02.764 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:17:02.764
2026-04-13 10:17:02.766 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-13 10:17:02.768 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-13 10:17:02.769 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-13 10:17:02.769 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.82 | totalMs=4.82
2026-04-13 10:25:45.023 | step 1 | route=IT_Ticket | empId=38669 | query called at=10:25:45.023
2026-04-13 10:25:45.093 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=68.87
2026-04-13 10:25:45.101 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-04-13 10:25:45.109 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-13 10:25:45.118 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-04-13 10:25:45.158 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=40.45
2026-04-13 10:25:45.170 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=10.8
2026-04-13 10:25:45.170 | step 3 | route=IT_Ticket | empId=38669 | apiMs=146.96 | totalMs=146.96
2026-04-13 10:25:45.170 | step 1 | route=IT_Ticket | empId=38669 | query called at=10:25:45.170
2026-04-13 10:25:45.198 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=26.69
2026-04-13 10:25:45.206 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-13 10:25:45.214 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-04-13 10:25:45.215 | step 3 | route=IT_Ticket | empId=38669 | apiMs=44.13 | totalMs=44.13
2026-04-13 10:27:19.458 | step 1 | route=IT_Ticket_Report | empId=10342 | query called at=10:27:19.458
2026-04-13 10:27:19.741 | step 2 | route=IT_Ticket_Report | empId=10342 | query=kpi_it_ticket_report_page_proc | queryMs=282.19
2026-04-13 10:27:19.744 | step 3 | route=IT_Ticket_Report | empId=10342 | apiMs=286.31 | totalMs=286.31
2026-04-13 10:27:20.397 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:27:20.397
2026-04-13 10:29:09.098 | step 1 | route=HW_TicketFun | empId= | query called at=10:29:09.098
2026-04-13 10:29:09.110 | step 2 | route=HW_TicketFun | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=10.82
2026-04-13 10:29:09.114 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.62 | totalMs=15.62
2026-04-13 10:30:50.502 | step 1 | route=HW_TicketPost | empId=38669 | query called at=10:30:50.502
2026-04-13 10:30:50.555 | step 2 | route=HW_TicketPost | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=52.25
2026-04-13 10:30:50.558 | step 3 | route=HW_TicketPost | empId=38669 | apiMs=56.31 | totalMs=56.31
2026-04-13 10:30:50.561 | step 1 | route=HW_TicketPost | empId=38669 | query called at=10:30:50.561
2026-04-13 10:30:50.615 | step 2 | route=HW_TicketPost | empId=38669 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=51.29
2026-04-13 10:30:50.615 | step 3 | route=HW_TicketPost | empId=38669 | apiMs=54.34 | totalMs=54.34
2026-04-13 10:30:50.616 | step 1 | route=HW_TicketPost | empId=38669 | query called at=10:30:50.616
2026-04-13 10:30:50.624 | step 2 | route=HW_TicketPost | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=7.36
2026-04-13 10:30:50.624 | step 3 | route=HW_TicketPost | empId=38669 | apiMs=8.04 | totalMs=8.04
2026-04-13 10:30:50.625 | step 1 | route=HW_TicketPost | empId=38669 | query called at=10:30:50.625
2026-04-13 10:30:50.674 | step 2 | route=HW_TicketPost | empId=38669 | query=hw_ticket_save_proc_kpi | queryMs=48.87
2026-04-13 10:30:50.692 | step 3 | route=HW_TicketPost | empId=38669 | apiMs=67.83 | totalMs=67.83
2026-04-13 10:30:50.925 | step 1 | route=IT_Ticket | empId=38669 | query called at=10:30:50.925
2026-04-13 10:30:50.992 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=66.86
2026-04-13 10:30:50.994 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.83
2026-04-13 10:30:50.996 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-13 10:30:50.997 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-13 10:30:51.011 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=13.95
2026-04-13 10:30:51.015 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=3.33
2026-04-13 10:30:51.015 | step 3 | route=IT_Ticket | empId=38669 | apiMs=90.44 | totalMs=90.44
2026-04-13 10:30:51.016 | step 1 | route=IT_Ticket | empId=38669 | query called at=10:30:51.016
2026-04-13 10:30:51.017 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-13 10:30:51.018 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-13 10:30:51.019 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-13 10:30:51.020 | step 3 | route=IT_Ticket | empId=38669 | apiMs=3.83 | totalMs=3.83
2026-04-13 10:35:46.669 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:35:46.669
2026-04-13 10:35:46.700 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=30.22
2026-04-13 10:35:46.702 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-13 10:35:46.703 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-13 10:35:46.704 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-13 10:35:46.722 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=17.54
2026-04-13 10:35:46.727 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=3.74
2026-04-13 10:35:46.727 | step 3 | route=IT_Ticket | empId=44319 | apiMs=57.40 | totalMs=57.40
2026-04-13 10:35:46.727 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:35:46.727
2026-04-13 10:35:46.739 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=10.85
2026-04-13 10:35:46.740 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-13 10:35:46.741 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-13 10:35:46.741 | step 3 | route=IT_Ticket | empId=44319 | apiMs=13.87 | totalMs=13.87
2026-04-13 10:36:34.541 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=10:36:34.541
2026-04-13 10:36:34.750 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=205.55
2026-04-13 10:36:34.754 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=212.56 | totalMs=212.56
2026-04-13 10:36:37.651 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=10:36:37.651
2026-04-13 10:36:37.721 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=67.12
2026-04-13 10:36:37.724 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=73.16 | totalMs=73.16
2026-04-13 10:37:47.459 | step 1 | route=IT_TicketPost | empId=44319 | query called at=10:37:47.459
2026-04-13 10:37:47.470 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-13 10:37:47.473 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=14.41 | totalMs=14.41
2026-04-13 10:37:47.476 | step 1 | route=IT_TicketPost | empId=44319 | query called at=10:37:47.476
2026-04-13 10:37:47.536 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=57.33
2026-04-13 10:37:47.540 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=63.24 | totalMs=63.24
2026-04-13 10:37:47.540 | step 1 | route=IT_TicketPost | empId=44319 | query called at=10:37:47.540
2026-04-13 10:37:47.545 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.41
2026-04-13 10:37:47.545 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=5.30 | totalMs=5.30
2026-04-13 10:37:47.546 | step 1 | route=IT_TicketPost | empId=44319 | query called at=10:37:47.546
2026-04-13 10:37:47.549 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.78
2026-04-13 10:37:47.549 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=3.47 | totalMs=3.47
2026-04-13 10:37:52.231 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:37:52.231
2026-04-13 10:37:52.242 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-13 10:37:52.243 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-13 10:37:52.245 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-13 10:37:52.246 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-13 10:37:52.248 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-13 10:37:52.254 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=6.24
2026-04-13 10:37:52.255 | step 3 | route=IT_Ticket | empId=44319 | apiMs=23.51 | totalMs=23.51
2026-04-13 10:37:52.255 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:37:52.255
2026-04-13 10:37:52.257 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-13 10:37:52.258 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-13 10:37:52.260 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-13 10:37:52.260 | step 3 | route=IT_Ticket | empId=44319 | apiMs=4.75 | totalMs=4.75
2026-04-13 10:39:10.986 | step 1 | route=IT_Ticket | empId=46282 | query called at=10:39:10.986
2026-04-13 10:39:10.996 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-04-13 10:39:11.000 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-13 10:39:11.004 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-13 10:39:11.008 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-13 10:39:11.009 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-13 10:39:11.011 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=0.94
2026-04-13 10:39:11.011 | step 3 | route=IT_Ticket | empId=46282 | apiMs=25.05 | totalMs=25.05
2026-04-13 10:39:11.012 | step 1 | route=IT_Ticket | empId=46282 | query called at=10:39:11.012
2026-04-13 10:39:11.013 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-13 10:39:11.014 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-13 10:39:11.015 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-13 10:39:11.016 | step 3 | route=IT_Ticket | empId=46282 | apiMs=4.06 | totalMs=4.06
2026-04-13 10:39:42.715 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46282 | query called at=10:39:42.715
2026-04-13 10:39:42.903 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=186.5
2026-04-13 10:39:42.906 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46282 | apiMs=190.27 | totalMs=190.27
2026-04-13 10:39:44.432 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query called at=10:39:44.432
2026-04-13 10:39:44.451 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=18.53
2026-04-13 10:39:44.452 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46282 | apiMs=19.69 | totalMs=19.69
2026-04-13 10:40:35.177 | step 1 | route=IT_TicketPost | empId=46282 | query called at=10:40:35.177
2026-04-13 10:40:35.188 | step 2 | route=IT_TicketPost | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-13 10:40:35.188 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=11.06 | totalMs=11.06
2026-04-13 10:40:35.189 | step 1 | route=IT_TicketPost | empId=46282 | query called at=10:40:35.189
2026-04-13 10:40:35.228 | step 2 | route=IT_TicketPost | empId=46282 | query=IT_Ticket_Save_SPOC | queryMs=38.68
2026-04-13 10:40:35.230 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=41.13 | totalMs=41.13
2026-04-13 10:40:35.230 | step 1 | route=IT_TicketPost | empId=46282 | query called at=10:40:35.230
2026-04-13 10:40:35.233 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-13 10:40:35.233 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=2.49 | totalMs=2.49
2026-04-13 10:40:35.233 | step 1 | route=IT_TicketPost | empId=46282 | query called at=10:40:35.233
2026-04-13 10:40:35.235 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-13 10:40:35.235 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=1.72 | totalMs=1.72
2026-04-13 10:40:40.296 | step 1 | route=IT_Ticket | empId=46282 | query called at=10:40:40.296
2026-04-13 10:40:40.306 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-13 10:40:40.311 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-13 10:40:40.315 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-13 10:40:40.316 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-13 10:40:40.318 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-13 10:40:40.320 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=1.45
2026-04-13 10:40:40.320 | step 3 | route=IT_Ticket | empId=46282 | apiMs=24.32 | totalMs=24.32
2026-04-13 10:40:40.321 | step 1 | route=IT_Ticket | empId=46282 | query called at=10:40:40.321
2026-04-13 10:40:40.322 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-13 10:40:40.324 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-13 10:40:40.325 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-13 10:40:40.325 | step 3 | route=IT_Ticket | empId=46282 | apiMs=4.73 | totalMs=4.73
2026-04-13 10:48:24.194 | step 1 | route=IT_Ticket_Report | empId=37211 | query called at=10:48:24.194
2026-04-13 10:48:24.302 | step 2 | route=IT_Ticket_Report | empId=37211 | query=kpi_it_ticket_report_page_proc | queryMs=107.19
2026-04-13 10:48:24.303 | step 3 | route=IT_Ticket_Report | empId=37211 | apiMs=108.29 | totalMs=108.29
2026-04-13 10:48:37.206 | step 4 | route=pageRenderd | empId=37211 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:48:37.206
2026-04-13 10:48:43.434 | step 1 | route=IT_Ticket | empId=37211 | query called at=10:48:43.434
2026-04-13 10:48:43.462 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=27.38
2026-04-13 10:48:43.468 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-13 10:48:43.472 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-13 10:48:43.476 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-13 10:48:43.491 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=14.6
2026-04-13 10:48:43.494 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=3.57
2026-04-13 10:48:43.495 | step 3 | route=IT_Ticket | empId=37211 | apiMs=60.75 | totalMs=60.75
2026-04-13 10:48:43.495 | step 1 | route=IT_Ticket | empId=37211 | query called at=10:48:43.495
2026-04-13 10:48:43.506 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=10.45
2026-04-13 10:48:43.507 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-13 10:48:43.509 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-13 10:48:43.509 | step 3 | route=IT_Ticket | empId=37211 | apiMs=13.55 | totalMs=13.55
2026-04-13 10:48:58.361 | step 1 | route=HW_TicketFun | empId= | query called at=10:48:58.361
2026-04-13 10:48:58.375 | step 2 | route=HW_TicketFun | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=13.36
2026-04-13 10:48:58.376 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.47 | totalMs=14.47
2026-04-13 10:49:19.859 | step 1 | route=HW_TicketPost | empId=37211 | query called at=10:49:19.859
2026-04-13 10:49:19.901 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=41.32
2026-04-13 10:49:19.901 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=42.36 | totalMs=42.36
2026-04-13 10:49:19.902 | step 1 | route=HW_TicketPost | empId=37211 | query called at=10:49:19.902
2026-04-13 10:49:19.910 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.29
2026-04-13 10:49:19.910 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=8.03 | totalMs=8.03
2026-04-13 10:49:19.911 | step 1 | route=HW_TicketPost | empId=37211 | query called at=10:49:19.911
2026-04-13 10:49:19.918 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=7.49
2026-04-13 10:49:19.919 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=8.21 | totalMs=8.21
2026-04-13 10:49:19.919 | step 1 | route=HW_TicketPost | empId=37211 | query called at=10:49:19.919
2026-04-13 10:49:19.951 | step 2 | route=HW_TicketPost | empId=37211 | query=hw_ticket_save_proc_kpi | queryMs=31.34
2026-04-13 10:49:19.963 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=44.21 | totalMs=44.21
2026-04-13 10:49:20.208 | step 1 | route=IT_Ticket | empId=37211 | query called at=10:49:20.208
2026-04-13 10:49:20.222 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=14.42
2026-04-13 10:49:20.232 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=8.94
2026-04-13 10:49:20.240 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-04-13 10:49:20.249 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-04-13 10:49:20.250 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-13 10:49:20.252 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=1.4
2026-04-13 10:49:20.252 | step 3 | route=IT_Ticket | empId=37211 | apiMs=44.74 | totalMs=44.74
2026-04-13 10:49:20.253 | step 1 | route=IT_Ticket | empId=37211 | query called at=10:49:20.253
2026-04-13 10:49:20.254 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-13 10:49:20.256 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-13 10:49:20.257 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-13 10:49:20.257 | step 3 | route=IT_Ticket | empId=37211 | apiMs=4.24 | totalMs=4.24
2026-04-13 11:00:06.301 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=11:00:06.301
2026-04-13 11:00:06.391 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=89.57
2026-04-13 11:00:06.394 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=93.67 | totalMs=93.67
2026-04-13 11:00:09.126 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=11:00:09.126
2026-04-13 11:00:09.170 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=43
2026-04-13 11:00:09.173 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=46.89 | totalMs=46.89
2026-04-13 11:00:37.683 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:00:37.683
2026-04-13 11:00:37.693 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-13 11:00:37.697 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=13.86 | totalMs=13.86
2026-04-13 11:00:37.700 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:00:37.700
2026-04-13 11:00:37.799 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=96.73
2026-04-13 11:00:37.836 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=136.61 | totalMs=136.61
2026-04-13 11:00:37.837 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:00:37.837
2026-04-13 11:00:37.839 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-13 11:00:37.839 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.50 | totalMs=2.50
2026-04-13 11:00:38.365 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:00:38.365
2026-04-13 11:00:38.375 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-13 11:00:38.377 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-13 11:00:38.378 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-13 11:00:38.380 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-13 11:00:38.406 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=25.59
2026-04-13 11:00:38.412 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=5.65
2026-04-13 11:00:38.412 | step 3 | route=IT_Ticket | empId=57185 | apiMs=47.89 | totalMs=47.89
2026-04-13 11:00:38.413 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:00:38.413
2026-04-13 11:00:38.432 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=18.82
2026-04-13 11:00:38.434 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-13 11:00:38.436 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-13 11:00:38.436 | step 3 | route=IT_Ticket | empId=57185 | apiMs=22.95 | totalMs=22.95
2026-04-13 11:01:07.251 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:01:07.251
2026-04-13 11:01:07.358 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=106.62
2026-04-13 11:01:07.359 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=107.68 | totalMs=107.68
2026-04-13 11:01:08.621 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:01:08.621
2026-04-13 11:01:16.214 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:01:16.214
2026-04-13 11:01:16.252 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=37.29
2026-04-13 11:01:16.268 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=54.05 | totalMs=54.05
2026-04-13 11:01:16.271 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:01:16.271
2026-04-13 11:01:16.280 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.3
2026-04-13 11:01:16.281 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-13 11:01:16.282 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-13 11:01:16.283 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=11.67 | totalMs=11.67
2026-04-13 11:01:16.522 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:01:16.522
2026-04-13 11:01:16.554 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=31.8
2026-04-13 11:01:16.555 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=32.66 | totalMs=32.66
2026-04-13 11:01:17.032 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:01:17.032
2026-04-13 11:12:02.674 | step 5 | route=dashboard | empId=GHA0050 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-13 11:26:38.250 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:26:38.250
2026-04-13 11:26:38.303 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=52.63
2026-04-13 11:26:38.306 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=2.34
2026-04-13 11:26:38.308 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-13 11:26:38.309 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-13 11:26:38.342 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=32.55
2026-04-13 11:26:38.348 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=6.2
2026-04-13 11:26:38.349 | step 3 | route=IT_Ticket | empId=3362 | apiMs=98.62 | totalMs=98.62
2026-04-13 11:26:38.349 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:26:38.349
2026-04-13 11:26:38.375 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=25.38
2026-04-13 11:26:38.376 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-13 11:26:38.378 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.71
2026-04-13 11:26:38.379 | step 3 | route=IT_Ticket | empId=3362 | apiMs=29.35 | totalMs=29.35
2026-04-13 11:26:58.794 | step 1 | route=Ticket_Entry_SPOC_Module | empId=3362 | query called at=11:26:58.794
2026-04-13 11:26:58.962 | step 2 | route=Ticket_Entry_SPOC_Module | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=167.31
2026-04-13 11:26:58.965 | step 3 | route=Ticket_Entry_SPOC_Module | empId=3362 | apiMs=171.45 | totalMs=171.45
2026-04-13 11:27:01.233 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query called at=11:27:01.233
2026-04-13 11:27:01.272 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=37.92
2026-04-13 11:27:01.276 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=3362 | apiMs=42.36 | totalMs=42.36
2026-04-13 11:27:57.213 | step 1 | route=IT_TicketPost | empId=3362 | query called at=11:27:57.213
2026-04-13 11:27:57.228 | step 2 | route=IT_TicketPost | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=14.14
2026-04-13 11:27:57.231 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=18.23 | totalMs=18.23
2026-04-13 11:27:57.234 | step 1 | route=IT_TicketPost | empId=3362 | query called at=11:27:57.234
2026-04-13 11:27:57.282 | step 2 | route=IT_TicketPost | empId=3362 | query=IT_Ticket_Save_SPOC | queryMs=45.45
2026-04-13 11:27:57.287 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=52.60 | totalMs=52.60
2026-04-13 11:27:57.287 | step 1 | route=IT_TicketPost | empId=3362 | query called at=11:27:57.287
2026-04-13 11:27:57.311 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.81
2026-04-13 11:27:57.312 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=24.70 | totalMs=24.70
2026-04-13 11:27:57.889 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:27:57.889
2026-04-13 11:27:57.922 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=29.5
2026-04-13 11:27:57.939 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=13.84
2026-04-13 11:27:57.956 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=16.63
2026-04-13 11:27:57.973 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=16.31
2026-04-13 11:27:58.034 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=61.14
2026-04-13 11:27:58.053 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=18.77
2026-04-13 11:27:58.054 | step 3 | route=IT_Ticket | empId=3362 | apiMs=164.53 | totalMs=164.53
2026-04-13 11:27:58.054 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:27:58.054
2026-04-13 11:27:58.063 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-04-13 11:27:58.072 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=8.69
2026-04-13 11:27:58.082 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=9.56
2026-04-13 11:27:58.082 | step 3 | route=IT_Ticket | empId=3362 | apiMs=28.04 | totalMs=28.04
2026-04-13 11:36:31.840 | step 1 | route=IT_Ticket | empId=40217 | query called at=11:36:31.840
2026-04-13 11:36:31.886 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=45.7
2026-04-13 11:36:31.888 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-13 11:36:31.890 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-13 11:36:31.891 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-13 11:36:31.917 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=25.71
2026-04-13 11:36:31.919 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-13 11:36:31.919 | step 3 | route=IT_Ticket | empId=40217 | apiMs=79.44 | totalMs=79.44
2026-04-13 11:36:31.920 | step 1 | route=IT_Ticket | empId=40217 | query called at=11:36:31.920
2026-04-13 11:36:31.939 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=18.68
2026-04-13 11:36:31.940 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-13 11:36:31.942 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-13 11:36:31.942 | step 3 | route=IT_Ticket | empId=40217 | apiMs=22.22 | totalMs=22.22
2026-04-13 11:36:39.555 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=11:36:39.555
2026-04-13 11:36:40.001 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=445.41
2026-04-13 11:36:40.005 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=449.17 | totalMs=449.17
2026-04-13 11:36:41.989 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=11:36:41.989
2026-04-13 11:36:42.008 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=18.27
2026-04-13 11:36:42.011 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=21.84 | totalMs=21.84
2026-04-13 11:37:38.029 | step 1 | route=IT_TicketPost | empId=40217 | query called at=11:37:38.029
2026-04-13 11:37:38.039 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-04-13 11:37:38.040 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=10.77 | totalMs=10.77
2026-04-13 11:37:38.040 | step 1 | route=IT_TicketPost | empId=40217 | query called at=11:37:38.040
2026-04-13 11:37:38.067 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=26.13
2026-04-13 11:37:38.069 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=28.31 | totalMs=28.31
2026-04-13 11:37:38.069 | step 1 | route=IT_TicketPost | empId=40217 | query called at=11:37:38.069
2026-04-13 11:37:38.088 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.87
2026-04-13 11:37:38.089 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=19.77 | totalMs=19.77
2026-04-13 11:37:38.311 | step 1 | route=IT_Ticket | empId=40217 | query called at=11:37:38.311
2026-04-13 11:37:38.322 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-13 11:37:38.324 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-04-13 11:37:38.325 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-13 11:37:38.327 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-13 11:37:38.328 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-13 11:37:38.330 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=1.52
2026-04-13 11:37:38.331 | step 3 | route=IT_Ticket | empId=40217 | apiMs=19.62 | totalMs=19.62
2026-04-13 11:37:38.331 | step 1 | route=IT_Ticket | empId=40217 | query called at=11:37:38.331
2026-04-13 11:37:38.333 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-13 11:37:38.334 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-13 11:37:38.335 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-13 11:37:38.336 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.30 | totalMs=4.30
2026-04-13 11:42:50.306 | step 1 | route=IT_Ticket | empId=46592 | query called at=11:42:50.306
2026-04-13 11:42:50.317 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-13 11:42:50.321 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-13 11:42:50.325 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-13 11:42:50.329 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-13 11:42:50.330 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-13 11:42:50.332 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=1.09
2026-04-13 11:42:50.332 | step 3 | route=IT_Ticket | empId=46592 | apiMs=25.85 | totalMs=25.85
2026-04-13 11:42:50.333 | step 1 | route=IT_Ticket | empId=46592 | query called at=11:42:50.333
2026-04-13 11:42:50.334 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-13 11:42:50.335 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-13 11:42:50.336 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-13 11:42:50.337 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.00 | totalMs=4.00
2026-04-13 11:51:55.737 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=11:51:55.737
2026-04-13 11:51:55.791 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=53.27
2026-04-13 11:51:55.792 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=54.34 | totalMs=54.34
2026-04-13 11:51:56.312 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:51:56.312
2026-04-13 11:51:59.911 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=11:51:59.911
2026-04-13 11:51:59.954 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=41.65
2026-04-13 11:51:59.959 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=47.62 | totalMs=47.62
2026-04-13 11:51:59.962 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=11:51:59.962
2026-04-13 11:51:59.966 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-13 11:51:59.968 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-13 11:51:59.969 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-13 11:51:59.969 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=7.14 | totalMs=7.14
2026-04-13 11:52:00.189 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=11:52:00.189
2026-04-13 11:52:00.209 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=19.14
2026-04-13 11:52:00.210 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=20.21 | totalMs=20.21
2026-04-13 11:52:00.529 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:00.529
2026-04-13 12:04:11.794 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:04:11.794
2026-04-13 12:04:11.841 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=46.7
2026-04-13 12:04:11.846 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-13 12:04:11.850 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-13 12:04:11.854 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-13 12:04:11.881 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=26.08
2026-04-13 12:04:11.887 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=5.94
2026-04-13 12:04:11.888 | step 3 | route=IT_Ticket | empId=21248 | apiMs=93.82 | totalMs=93.82
2026-04-13 12:04:11.888 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:04:11.888
2026-04-13 12:04:11.909 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=19.84
2026-04-13 12:04:11.910 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-13 12:04:11.911 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-13 12:04:11.912 | step 3 | route=IT_Ticket | empId=21248 | apiMs=23.35 | totalMs=23.35
2026-04-13 12:04:17.618 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=12:04:17.618
2026-04-13 12:04:17.929 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=310.34
2026-04-13 12:04:17.933 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=314.45 | totalMs=314.45
2026-04-13 12:04:21.606 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=12:04:21.606
2026-04-13 12:04:21.635 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=28.09
2026-04-13 12:04:21.638 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=32.03 | totalMs=32.03
2026-04-13 12:04:47.188 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:04:47.188
2026-04-13 12:04:47.199 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-13 12:04:47.203 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.16 | totalMs=14.16
2026-04-13 12:04:47.206 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:04:47.206
2026-04-13 12:04:47.238 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=29.79
2026-04-13 12:04:47.246 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=40.11 | totalMs=40.11
2026-04-13 12:04:47.246 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:04:47.246
2026-04-13 12:04:47.249 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.03
2026-04-13 12:04:47.249 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.83 | totalMs=2.83
2026-04-13 12:04:49.603 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:04:49.603
2026-04-13 12:04:49.613 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-13 12:04:49.615 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-13 12:04:49.617 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-13 12:04:49.618 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-13 12:04:49.620 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-13 12:04:49.627 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=6.68
2026-04-13 12:04:49.627 | step 3 | route=IT_Ticket | empId=21248 | apiMs=24.41 | totalMs=24.41
2026-04-13 12:04:49.628 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:04:49.628
2026-04-13 12:04:49.630 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-13 12:04:49.631 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-13 12:04:49.633 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-13 12:04:49.633 | step 3 | route=IT_Ticket | empId=21248 | apiMs=5.13 | totalMs=5.13
2026-04-13 12:06:34.663 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=12:06:34.663
2026-04-13 12:06:34.697 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=33.59
2026-04-13 12:06:34.698 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=34.70 | totalMs=34.70
2026-04-13 12:06:35.877 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:06:35.877
2026-04-13 12:07:24.233 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=12:07:24.233
2026-04-13 12:07:24.267 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=33.18
2026-04-13 12:07:24.282 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=9.98
2026-04-13 12:07:24.301 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=13.84
2026-04-13 12:07:24.305 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=71.35 | totalMs=71.35
2026-04-13 12:07:24.305 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=12:07:24.305
2026-04-13 12:07:24.307 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-13 12:07:24.309 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-13 12:07:24.310 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-13 12:07:24.310 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=5.12 | totalMs=5.12
2026-04-13 12:07:24.311 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=12:07:24.311
2026-04-13 12:07:24.312 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-13 12:07:24.313 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-13 12:07:24.315 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-13 12:07:24.315 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=4.24 | totalMs=4.24
2026-04-13 12:07:24.315 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=12:07:24.315
2026-04-13 12:07:24.317 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-13 12:07:24.318 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-13 12:07:24.319 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-13 12:07:24.320 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=4.17 | totalMs=4.17
2026-04-13 12:07:26.691 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=12:07:26.691
2026-04-13 12:07:26.712 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=20.81
2026-04-13 12:07:26.715 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=24.32 | totalMs=24.32
2026-04-13 12:07:27.709 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:07:27.709
2026-04-13 12:09:17.507 | step 1 | route=IT_Ticket | empId=58335 | query called at=12:09:17.507
2026-04-13 12:09:17.549 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=42.08
2026-04-13 12:09:17.551 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-13 12:09:17.553 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-13 12:09:17.554 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-13 12:09:17.578 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=23.8
2026-04-13 12:09:17.584 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=5.51
2026-04-13 12:09:17.584 | step 3 | route=IT_Ticket | empId=58335 | apiMs=77.86 | totalMs=77.86
2026-04-13 12:09:17.585 | step 1 | route=IT_Ticket | empId=58335 | query called at=12:09:17.585
2026-04-13 12:09:17.604 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=18.47
2026-04-13 12:09:17.606 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-13 12:09:17.607 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-13 12:09:17.607 | step 3 | route=IT_Ticket | empId=58335 | apiMs=22.20 | totalMs=22.20
2026-04-13 12:09:24.940 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=12:09:24.940
2026-04-13 12:09:25.118 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=177.85
2026-04-13 12:09:25.121 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=181.69 | totalMs=181.69
2026-04-13 12:09:27.428 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=12:09:27.428
2026-04-13 12:09:27.441 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-04-13 12:09:27.444 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=15.55 | totalMs=15.55
2026-04-13 12:09:29.054 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:09:29.054
2026-04-13 12:09:29.075 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.91
2026-04-13 12:09:29.078 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=23.54 | totalMs=23.54
2026-04-13 12:09:29.842 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:29.842
2026-04-13 12:09:35.856 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:09:35.856
2026-04-13 12:09:35.883 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=26.23
2026-04-13 12:09:35.888 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=31.39 | totalMs=31.39
2026-04-13 12:09:35.890 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:09:35.890
2026-04-13 12:09:35.895 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-13 12:09:35.896 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-13 12:09:35.897 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-13 12:09:35.898 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=7.30 | totalMs=7.30
2026-04-13 12:09:38.073 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:09:38.073
2026-04-13 12:09:38.089 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=15.89
2026-04-13 12:09:38.090 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=16.84 | totalMs=16.84
2026-04-13 12:09:38.833 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:38.833
2026-04-13 12:09:45.778 | step 1 | route=IT_TicketPost | empId=58335 | query called at=12:09:45.778
2026-04-13 12:09:45.789 | step 2 | route=IT_TicketPost | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-13 12:09:45.792 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=14.29 | totalMs=14.29
2026-04-13 12:09:45.795 | step 1 | route=IT_TicketPost | empId=58335 | query called at=12:09:45.795
2026-04-13 12:09:45.824 | step 2 | route=IT_TicketPost | empId=58335 | query=IT_Ticket_Save_SPOC | queryMs=25.6
2026-04-13 12:09:45.826 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=30.62 | totalMs=30.62
2026-04-13 12:09:45.826 | step 1 | route=IT_TicketPost | empId=58335 | query called at=12:09:45.826
2026-04-13 12:09:45.828 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-13 12:09:45.829 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=2.38 | totalMs=2.38
2026-04-13 12:09:45.829 | step 1 | route=IT_TicketPost | empId=58335 | query called at=12:09:45.829
2026-04-13 12:09:45.830 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-13 12:09:45.831 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=1.58 | totalMs=1.58
2026-04-13 12:09:46.195 | step 1 | route=IT_Ticket | empId=58335 | query called at=12:09:46.195
2026-04-13 12:09:46.207 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=9.02
2026-04-13 12:09:46.211 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-13 12:09:46.212 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-13 12:09:46.213 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-13 12:09:46.214 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-04-13 12:09:46.215 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=0.95
2026-04-13 12:09:46.216 | step 3 | route=IT_Ticket | empId=58335 | apiMs=21.00 | totalMs=21.00
2026-04-13 12:09:46.216 | step 1 | route=IT_Ticket | empId=58335 | query called at=12:09:46.216
2026-04-13 12:09:46.218 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-13 12:09:46.219 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-13 12:09:46.220 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-13 12:09:46.220 | step 3 | route=IT_Ticket | empId=58335 | apiMs=3.87 | totalMs=3.87
2026-04-13 12:21:42.221 | step 1 | route=IT_Ticket | empId=32722 | query called at=12:21:42.221
2026-04-13 12:21:42.264 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=41.94
2026-04-13 12:21:42.268 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-13 12:21:42.272 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-13 12:21:42.276 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-13 12:21:42.301 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=24.72
2026-04-13 12:21:42.307 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-13 12:21:42.307 | step 3 | route=IT_Ticket | empId=32722 | apiMs=86.34 | totalMs=86.34
2026-04-13 12:21:42.308 | step 1 | route=IT_Ticket | empId=32722 | query called at=12:21:42.308
2026-04-13 12:21:42.327 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=18.32
2026-04-13 12:21:42.328 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-13 12:21:42.329 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-13 12:21:42.330 | step 3 | route=IT_Ticket | empId=32722 | apiMs=21.85 | totalMs=21.85
2026-04-13 12:21:54.123 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32722 | query called at=12:21:54.123
2026-04-13 12:21:54.304 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=180.08
2026-04-13 12:21:54.304 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32722 | apiMs=181.17 | totalMs=181.17
2026-04-13 12:21:59.666 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query called at=12:21:59.666
2026-04-13 12:21:59.677 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-13 12:21:59.680 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32722 | apiMs=14.09 | totalMs=14.09
2026-04-13 12:23:39.986 | step 1 | route=IT_TicketPost | empId=32722 | query called at=12:23:39.986
2026-04-13 12:23:39.996 | step 2 | route=IT_TicketPost | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-04-13 12:23:39.999 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=13.37 | totalMs=13.37
2026-04-13 12:23:40.002 | step 1 | route=IT_TicketPost | empId=32722 | query called at=12:23:40.002
2026-04-13 12:23:40.029 | step 2 | route=IT_TicketPost | empId=32722 | query=IT_Ticket_Save_SPOC | queryMs=24.57
2026-04-13 12:23:40.033 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=30.75 | totalMs=30.75
2026-04-13 12:23:40.033 | step 1 | route=IT_TicketPost | empId=32722 | query called at=12:23:40.033
2026-04-13 12:23:40.049 | step 2 | route=IT_TicketPost | empId=32722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.91
2026-04-13 12:23:40.049 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=15.82 | totalMs=15.82
2026-04-13 12:23:44.899 | step 1 | route=IT_Ticket | empId=32722 | query called at=12:23:44.899
2026-04-13 12:23:44.915 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=14.9
2026-04-13 12:23:44.923 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=7.61
2026-04-13 12:23:44.931 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-13 12:23:44.933 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-13 12:23:44.934 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-13 12:23:44.940 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=6.02
2026-04-13 12:23:44.941 | step 3 | route=IT_Ticket | empId=32722 | apiMs=41.42 | totalMs=41.42
2026-04-13 12:23:44.941 | step 1 | route=IT_Ticket | empId=32722 | query called at=12:23:44.941
2026-04-13 12:23:44.942 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-13 12:23:44.944 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-13 12:23:44.945 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-13 12:23:44.945 | step 3 | route=IT_Ticket | empId=32722 | apiMs=3.86 | totalMs=3.86
2026-04-13 12:24:55.242 | step 1 | route=Ticket_SPOC_Approve | empId=44099 | query called at=12:24:55.242
2026-04-13 12:24:55.274 | step 2 | route=Ticket_SPOC_Approve | empId=44099 | query=IT_TIcket_SPOCApp_Report | queryMs=30.73
2026-04-13 12:24:55.274 | step 3 | route=Ticket_SPOC_Approve | empId=44099 | apiMs=31.79 | totalMs=31.79
2026-04-13 12:24:56.428 | step 4 | route=pageRenderd | empId=44099 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:24:56.428
2026-04-13 12:25:02.486 | step 1 | route=SPOC_Entry_Save | empId=44099 | query called at=12:25:02.486
2026-04-13 12:25:02.520 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=IT_Ticket_Update_SPOC | queryMs=32.65
2026-04-13 12:25:02.524 | step 3 | route=SPOC_Entry_Save | empId=44099 | apiMs=37.70 | totalMs=37.70
2026-04-13 12:25:02.527 | step 1 | route=SPOC_Entry_Save | empId=44099 | query called at=12:25:02.527
2026-04-13 12:25:02.554 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.81
2026-04-13 12:25:02.555 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-13 12:25:02.556 | step 2 | route=SPOC_Entry_Save | empId=44099 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-13 12:25:02.556 | step 3 | route=SPOC_Entry_Save | empId=44099 | apiMs=29.28 | totalMs=29.28
2026-04-13 12:25:05.830 | step 1 | route=Ticket_SPOC_Approve | empId=44099 | query called at=12:25:05.830
2026-04-13 12:25:05.852 | step 2 | route=Ticket_SPOC_Approve | empId=44099 | query=IT_TIcket_SPOCApp_Report | queryMs=21.27
2026-04-13 12:25:05.853 | step 3 | route=Ticket_SPOC_Approve | empId=44099 | apiMs=22.27 | totalMs=22.27
2026-04-13 12:25:06.612 | step 4 | route=pageRenderd | empId=44099 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:25:06.612
2026-04-13 12:32:06.641 | step 1 | route=IT_Ticket | empId=44319 | query called at=12:32:06.641
2026-04-13 12:32:06.684 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=42.62
2026-04-13 12:32:06.686 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-13 12:32:06.687 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-13 12:32:06.689 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-13 12:32:06.714 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=25.08
2026-04-13 12:32:06.720 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=5.66
2026-04-13 12:32:06.721 | step 3 | route=IT_Ticket | empId=44319 | apiMs=79.92 | totalMs=79.92
2026-04-13 12:32:06.721 | step 1 | route=IT_Ticket | empId=44319 | query called at=12:32:06.721
2026-04-13 12:32:06.741 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=19.58
2026-04-13 12:32:06.743 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-13 12:32:06.744 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-13 12:32:06.744 | step 3 | route=IT_Ticket | empId=44319 | apiMs=23.13 | totalMs=23.13
2026-04-13 12:32:39.804 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=12:32:39.804
2026-04-13 12:32:39.986 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=180.52
2026-04-13 12:32:39.989 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=184.81 | totalMs=184.81
2026-04-13 12:33:10.711 | step 1 | route=HW_Ticket_Report | empId=37211 | query called at=12:33:10.711
2026-04-13 12:33:10.745 | step 2 | route=HW_Ticket_Report | empId=37211 | query=hw_ticket_report_kpi_proc | queryMs=33.6
2026-04-13 12:33:10.748 | step 3 | route=HW_Ticket_Report | empId=37211 | apiMs=37.58 | totalMs=37.58
2026-04-13 12:33:11.160 | step 4 | route=pageRenderd | empId=37211 | Page=HW TICKET REPORT | page fully loaded at : 12:33:11.160
2026-04-13 12:36:58.654 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=12:36:58.654
2026-04-13 12:36:58.694 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=39.11
2026-04-13 12:36:58.697 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=43.27 | totalMs=43.27
2026-04-13 12:38:34.185 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:38:34.185
2026-04-13 12:38:34.202 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=16.03
2026-04-13 12:38:34.205 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=19.98 | totalMs=19.98
2026-04-13 12:38:34.208 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:38:34.208
2026-04-13 12:38:34.272 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=60.67
2026-04-13 12:38:34.274 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=65.59 | totalMs=65.59
2026-04-13 12:38:34.274 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:38:34.274
2026-04-13 12:38:34.298 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.16
2026-04-13 12:38:34.298 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=24.04 | totalMs=24.04
2026-04-13 12:38:34.299 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:38:34.299
2026-04-13 12:38:34.300 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-13 12:38:34.300 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=1.68 | totalMs=1.68
2026-04-13 12:38:35.727 | step 1 | route=IT_Ticket | empId=44319 | query called at=12:38:35.727
2026-04-13 12:38:35.737 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-04-13 12:38:35.741 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-13 12:38:35.745 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-04-13 12:38:35.747 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-13 12:38:35.773 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=25.77
2026-04-13 12:38:35.779 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=5.81
2026-04-13 12:38:35.780 | step 3 | route=IT_Ticket | empId=44319 | apiMs=52.86 | totalMs=52.86
2026-04-13 12:38:35.780 | step 1 | route=IT_Ticket | empId=44319 | query called at=12:38:35.780
2026-04-13 12:38:35.800 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=19.25
2026-04-13 12:38:35.801 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-13 12:38:35.802 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-13 12:38:35.803 | step 3 | route=IT_Ticket | empId=44319 | apiMs=22.56 | totalMs=22.56
2026-04-13 12:58:18.088 | step 1 | route=IT_Ticket_Report | empId=31088 | query called at=12:58:18.088
2026-04-13 12:58:18.273 | step 2 | route=IT_Ticket_Report | empId=31088 | query=kpi_it_ticket_report_page_proc | queryMs=183.9
2026-04-13 12:58:18.277 | step 3 | route=IT_Ticket_Report | empId=31088 | apiMs=188.97 | totalMs=188.97
2026-04-13 12:58:19.345 | step 4 | route=pageRenderd | empId=31088 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:58:19.345
2026-04-13 12:58:25.497 | step 1 | route=IT_Ticket | empId=31088 | query called at=12:58:25.497
2026-04-13 12:58:25.541 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=42.92
2026-04-13 12:58:25.545 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-13 12:58:25.550 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-13 12:58:25.554 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-13 12:58:25.578 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=24.55
2026-04-13 12:58:25.585 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=5.79
2026-04-13 12:58:25.585 | step 3 | route=IT_Ticket | empId=31088 | apiMs=87.88 | totalMs=87.88
2026-04-13 12:58:25.585 | step 1 | route=IT_Ticket | empId=31088 | query called at=12:58:25.585
2026-04-13 12:58:25.605 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=19.21
2026-04-13 12:58:25.606 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-13 12:58:25.607 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-13 12:58:25.608 | step 3 | route=IT_Ticket | empId=31088 | apiMs=22.33 | totalMs=22.33
2026-04-13 12:58:31.509 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31088 | query called at=12:58:31.509
2026-04-13 12:58:31.694 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=184.43
2026-04-13 12:58:31.695 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31088 | apiMs=185.44 | totalMs=185.44
2026-04-13 12:58:33.084 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31088 | query called at=12:58:33.084
2026-04-13 12:58:33.308 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=224.12
2026-04-13 12:58:33.312 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31088 | apiMs=228.18 | totalMs=228.18
2026-04-13 13:00:02.922 | step 1 | route=IT_TicketPost | empId=31088 | query called at=13:00:02.922
2026-04-13 13:00:02.947 | step 2 | route=IT_TicketPost | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=24.52
2026-04-13 13:00:02.950 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=28.58 | totalMs=28.58
2026-04-13 13:00:02.953 | step 1 | route=IT_TicketPost | empId=31088 | query called at=13:00:02.953
2026-04-13 13:00:02.977 | step 2 | route=IT_TicketPost | empId=31088 | query=IT_Ticket_Save_SPOC | queryMs=20.59
2026-04-13 13:00:02.980 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=26.27 | totalMs=26.27
2026-04-13 13:00:02.980 | step 1 | route=IT_TicketPost | empId=31088 | query called at=13:00:02.980
2026-04-13 13:00:02.982 | step 2 | route=IT_TicketPost | empId=31088 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-13 13:00:02.982 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=2.22 | totalMs=2.22
2026-04-13 13:00:05.663 | step 1 | route=IT_Ticket | empId=31088 | query called at=13:00:05.663
2026-04-13 13:00:05.674 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-13 13:00:05.676 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-13 13:00:05.677 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-13 13:00:05.678 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-13 13:00:05.680 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=1.52
2026-04-13 13:00:05.687 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=6.09
2026-04-13 13:00:05.687 | step 3 | route=IT_Ticket | empId=31088 | apiMs=23.86 | totalMs=23.86
2026-04-13 13:00:05.688 | step 1 | route=IT_Ticket | empId=31088 | query called at=13:00:05.688
2026-04-13 13:00:05.689 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-04-13 13:00:05.691 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-13 13:00:05.692 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-13 13:00:05.693 | step 3 | route=IT_Ticket | empId=31088 | apiMs=4.92 | totalMs=4.92
2026-04-13 13:16:20.218 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=13:16:20.218
2026-04-13 13:16:20.252 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=33.44
2026-04-13 13:16:20.253 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=34.53 | totalMs=34.53
2026-04-13 13:16:20.973 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:16:20.973
2026-04-13 13:16:25.569 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=13:16:25.569
2026-04-13 13:16:25.586 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=16.95
2026-04-13 13:16:25.593 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=2.06
2026-04-13 13:16:25.597 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=28.32 | totalMs=28.32
2026-04-13 13:16:25.600 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=13:16:25.600
2026-04-13 13:16:25.602 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-13 13:16:25.603 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-13 13:16:25.604 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-13 13:16:25.604 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=4.28 | totalMs=4.28
2026-04-13 13:16:27.726 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=13:16:27.726
2026-04-13 13:16:27.728 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-13 13:16:27.729 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-13 13:16:27.731 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-13 13:16:27.731 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=5.03 | totalMs=5.03
2026-04-13 13:16:29.223 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=13:16:29.223
2026-04-13 13:16:29.239 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=15.79
2026-04-13 13:16:29.239 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=16.76 | totalMs=16.76
2026-04-13 13:16:30.353 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:16:30.353
2026-04-13 13:25:01.132 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:25:01.132
2026-04-13 13:25:01.176 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=43.52
2026-04-13 13:25:01.181 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-13 13:25:01.185 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-13 13:25:01.190 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-13 13:25:01.216 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=25.51
2026-04-13 13:25:01.221 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=4.17
2026-04-13 13:25:01.221 | step 3 | route=IT_Ticket | empId=35970 | apiMs=89.24 | totalMs=89.24
2026-04-13 13:25:01.222 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:25:01.222
2026-04-13 13:25:01.234 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=11.43
2026-04-13 13:25:01.235 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-13 13:25:01.237 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-13 13:25:01.237 | step 3 | route=IT_Ticket | empId=35970 | apiMs=15.14 | totalMs=15.14
2026-04-13 13:25:07.916 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=13:25:07.916
2026-04-13 13:25:08.404 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=487.41
2026-04-13 13:25:08.404 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=488.47 | totalMs=488.47
2026-04-13 13:25:09.938 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=13:25:09.938
2026-04-13 13:25:09.969 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=30.29
2026-04-13 13:25:09.969 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=31.34 | totalMs=31.34
2026-04-13 13:26:29.947 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:26:29.947
2026-04-13 13:26:29.959 | step 2 | route=IT_TicketPost | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-04-13 13:26:29.959 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=12.19 | totalMs=12.19
2026-04-13 13:26:29.960 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:26:29.960
2026-04-13 13:26:30.169 | step 2 | route=IT_TicketPost | empId=35970 | query=IT_Ticket_Save_SPOC | queryMs=208.61
2026-04-13 13:26:30.172 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=211.87 | totalMs=211.87
2026-04-13 13:26:30.172 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:26:30.172
2026-04-13 13:26:30.174 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-13 13:26:30.175 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=2.73 | totalMs=2.73
2026-04-13 13:26:30.400 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:26:30.400
2026-04-13 13:26:30.411 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-13 13:26:30.413 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-13 13:26:30.414 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-13 13:26:30.416 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-13 13:26:30.417 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.47
2026-04-13 13:26:30.424 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=6.36
2026-04-13 13:26:30.425 | step 3 | route=IT_Ticket | empId=35970 | apiMs=24.28 | totalMs=24.28
2026-04-13 13:26:30.425 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:26:30.425
2026-04-13 13:26:30.427 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-13 13:26:30.428 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-13 13:26:30.430 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-13 13:26:30.430 | step 3 | route=IT_Ticket | empId=35970 | apiMs=5.07 | totalMs=5.07
2026-04-13 13:26:54.827 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=13:26:54.827
2026-04-13 13:26:54.924 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=96.89
2026-04-13 13:26:54.925 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=97.85 | totalMs=97.85
2026-04-13 13:26:59.623 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=13:26:59.623
2026-04-13 13:26:59.679 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=55.73
2026-04-13 13:26:59.679 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=56.72 | totalMs=56.72
2026-04-13 13:27:01.022 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=13:27:01.022
2026-04-13 13:27:01.291 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=269.04
2026-04-13 13:27:01.295 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=273.07 | totalMs=273.07
2026-04-13 13:27:02.748 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=13:27:02.748
2026-04-13 13:27:02.766 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=14.48
2026-04-13 13:27:02.769 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=20.53 | totalMs=20.53
2026-04-13 13:27:12.289 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:27:12.289
2026-04-13 13:27:12.299 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-13 13:27:12.301 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-13 13:27:12.303 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-13 13:27:12.304 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-13 13:27:12.306 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-13 13:27:12.307 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=1.23
2026-04-13 13:27:12.307 | step 3 | route=IT_Ticket | empId=57006 | apiMs=18.71 | totalMs=18.71
2026-04-13 13:27:12.308 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:27:12.308
2026-04-13 13:27:12.309 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-13 13:27:12.311 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-13 13:27:12.312 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-13 13:27:12.313 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.73 | totalMs=4.73
2026-04-13 13:28:12.756 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=13:28:12.756
2026-04-13 13:28:13.065 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=308.06
2026-04-13 13:28:13.068 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=312.19 | totalMs=312.19
2026-04-13 13:28:14.352 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=13:28:14.352
2026-04-13 13:28:14.376 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=24.18
2026-04-13 13:28:14.377 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=25.28 | totalMs=25.28
2026-04-13 13:28:53.133 | step 1 | route=IT_TicketPost | empId=57006 | query called at=13:28:53.133
2026-04-13 13:28:53.144 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-13 13:28:53.144 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=11.06 | totalMs=11.06
2026-04-13 13:28:53.145 | step 1 | route=IT_TicketPost | empId=57006 | query called at=13:28:53.145
2026-04-13 13:28:53.166 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=20.32
2026-04-13 13:28:53.168 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=23.02 | totalMs=23.02
2026-04-13 13:28:53.168 | step 1 | route=IT_TicketPost | empId=57006 | query called at=13:28:53.168
2026-04-13 13:28:53.170 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-13 13:28:53.171 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.45 | totalMs=2.45
2026-04-13 13:28:55.025 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:28:55.025
2026-04-13 13:28:55.035 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-13 13:28:55.037 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.68
2026-04-13 13:28:55.039 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-13 13:28:55.040 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-13 13:28:55.041 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-13 13:28:55.043 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-13 13:28:55.044 | step 3 | route=IT_Ticket | empId=57006 | apiMs=19.02 | totalMs=19.02
2026-04-13 13:28:55.044 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:28:55.044
2026-04-13 13:28:55.046 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-13 13:28:55.047 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-13 13:28:55.049 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-13 13:28:55.049 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.89 | totalMs=4.89
2026-04-13 13:29:13.239 | step 1 | route=IT_Ticket | empId=12993 | query called at=13:29:13.239
2026-04-13 13:29:13.250 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-04-13 13:29:13.252 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-13 13:29:13.253 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-13 13:29:13.255 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-13 13:29:13.256 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-13 13:29:13.258 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=1.14
2026-04-13 13:29:13.258 | step 3 | route=IT_Ticket | empId=12993 | apiMs=19.31 | totalMs=19.31
2026-04-13 13:29:13.258 | step 1 | route=IT_Ticket | empId=12993 | query called at=13:29:13.258
2026-04-13 13:29:13.260 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-13 13:29:13.262 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-13 13:29:13.263 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-13 13:29:13.263 | step 3 | route=IT_Ticket | empId=12993 | apiMs=4.94 | totalMs=4.94
2026-04-13 13:29:18.269 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=13:29:18.269
2026-04-13 13:29:18.451 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=181.58
2026-04-13 13:29:18.455 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=185.36 | totalMs=185.36
2026-04-13 13:29:21.220 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=13:29:21.220
2026-04-13 13:29:21.222 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:29:21.222
2026-04-13 13:29:21.232 | step 2 | route=IT_TicketPost | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-04-13 13:29:21.233 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=10.21 | totalMs=10.21
2026-04-13 13:29:21.233 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:29:21.233
2026-04-13 13:29:21.240 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=18.89
2026-04-13 13:29:21.240 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=20.01 | totalMs=20.01
2026-04-13 13:29:21.243 | step 2 | route=IT_TicketPost | empId=35970 | query=IT_Ticket_Save_SPOC | queryMs=9.25
2026-04-13 13:29:21.244 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=11.17 | totalMs=11.17
2026-04-13 13:29:21.245 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:29:21.245
2026-04-13 13:29:21.247 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-13 13:29:21.247 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=2.20 | totalMs=2.20
2026-04-13 13:29:21.247 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:29:21.247
2026-04-13 13:29:21.249 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-13 13:29:21.249 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=1.63 | totalMs=1.63
2026-04-13 13:29:21.473 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:29:21.473
2026-04-13 13:29:21.484 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-13 13:29:21.486 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-13 13:29:21.487 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-13 13:29:21.489 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-13 13:29:21.490 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-13 13:29:21.492 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=1.41
2026-04-13 13:29:21.493 | step 3 | route=IT_Ticket | empId=35970 | apiMs=19.18 | totalMs=19.18
2026-04-13 13:29:21.493 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:29:21.493
2026-04-13 13:29:21.495 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-13 13:29:21.496 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-13 13:29:21.498 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-13 13:29:21.498 | step 3 | route=IT_Ticket | empId=35970 | apiMs=5.27 | totalMs=5.27
2026-04-13 13:29:54.922 | step 1 | route=IT_TicketPost | empId=12993 | query called at=13:29:54.922
2026-04-13 13:29:54.933 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-13 13:29:54.933 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=11.24 | totalMs=11.24
2026-04-13 13:29:54.934 | step 1 | route=IT_TicketPost | empId=12993 | query called at=13:29:54.934
2026-04-13 13:29:54.996 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=61.4
2026-04-13 13:29:54.998 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=64.02 | totalMs=64.02
2026-04-13 13:29:54.998 | step 1 | route=IT_TicketPost | empId=12993 | query called at=13:29:54.998
2026-04-13 13:29:55.000 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-13 13:29:55.001 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.19 | totalMs=2.19
2026-04-13 13:29:55.001 | step 1 | route=IT_TicketPost | empId=12993 | query called at=13:29:55.001
2026-04-13 13:29:55.002 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-13 13:29:55.003 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=1.71 | totalMs=1.71
2026-04-13 13:29:57.606 | step 1 | route=IT_Ticket | empId=12993 | query called at=13:29:57.606
2026-04-13 13:29:57.616 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-13 13:29:57.618 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-13 13:29:57.620 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-13 13:29:57.621 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-13 13:29:57.623 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-13 13:29:57.624 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-13 13:29:57.625 | step 3 | route=IT_Ticket | empId=12993 | apiMs=18.32 | totalMs=18.32
2026-04-13 13:29:57.625 | step 1 | route=IT_Ticket | empId=12993 | query called at=13:29:57.625
2026-04-13 13:29:57.627 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-13 13:29:57.628 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-13 13:29:57.630 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-13 13:29:57.630 | step 3 | route=IT_Ticket | empId=12993 | apiMs=4.80 | totalMs=4.80
2026-04-13 14:32:15.033 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:32:15.033
2026-04-13 14:32:15.087 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=53.7
2026-04-13 14:32:15.090 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=57.69 | totalMs=57.69
2026-04-13 14:32:16.206 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:32:16.206
2026-04-13 14:32:22.290 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:32:22.290
2026-04-13 14:32:22.314 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=23.51
2026-04-13 14:32:22.323 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-04-13 14:32:22.329 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.53
2026-04-13 14:32:22.334 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=43.60 | totalMs=43.60
2026-04-13 14:32:22.334 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:32:22.334
2026-04-13 14:32:22.360 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.18
2026-04-13 14:32:22.361 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-13 14:32:22.363 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-13 14:32:22.363 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=28.90 | totalMs=28.90
2026-04-13 14:32:22.364 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:32:22.364
2026-04-13 14:32:22.365 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-13 14:32:22.367 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-13 14:32:22.368 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-13 14:32:22.368 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.66 | totalMs=4.66
2026-04-13 14:32:22.369 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:32:22.369
2026-04-13 14:32:22.370 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-13 14:32:22.372 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-13 14:32:22.373 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-13 14:32:22.373 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.38 | totalMs=4.38
2026-04-13 14:32:22.999 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:32:22.999
2026-04-13 14:32:23.021 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=21.67
2026-04-13 14:32:23.022 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=22.67 | totalMs=22.67
2026-04-13 14:32:24.497 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:32:24.497
2026-04-13 14:33:58.468 | step 1 | route=IT_Ticket_Report | empId=61350 | query called at=14:33:58.468
2026-04-13 14:33:58.601 | step 2 | route=IT_Ticket_Report | empId=61350 | query=kpi_it_ticket_report_page_proc | queryMs=132.4
2026-04-13 14:33:58.605 | step 3 | route=IT_Ticket_Report | empId=61350 | apiMs=136.27 | totalMs=136.27
2026-04-13 14:33:59.587 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:33:59.587
2026-04-13 14:44:39.501 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:44:39.501
2026-04-13 14:44:39.543 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=41.3
2026-04-13 14:44:39.548 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-13 14:44:39.552 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-13 14:44:39.563 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=7.61
2026-04-13 14:44:39.598 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=34.53
2026-04-13 14:44:39.604 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=5.53
2026-04-13 14:44:39.604 | step 3 | route=IT_Ticket | empId=51120 | apiMs=102.79 | totalMs=102.79
2026-04-13 14:44:39.604 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:44:39.604
2026-04-13 14:44:39.629 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=23.99
2026-04-13 14:44:39.631 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-04-13 14:44:39.636 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=5.2
2026-04-13 14:44:39.637 | step 3 | route=IT_Ticket | empId=51120 | apiMs=32.18 | totalMs=32.18
2026-04-13 14:44:47.988 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=14:44:47.988
2026-04-13 14:44:48.721 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=732.89
2026-04-13 14:44:48.722 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=733.97 | totalMs=733.97
2026-04-13 14:44:51.560 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=14:44:51.560
2026-04-13 14:44:51.576 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=15.49
2026-04-13 14:44:51.579 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=19.19 | totalMs=19.19
2026-04-13 14:45:15.542 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:45:15.542
2026-04-13 14:45:15.555 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=12.96
2026-04-13 14:45:15.556 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.08 | totalMs=14.08
2026-04-13 14:45:15.556 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:45:15.556
2026-04-13 14:45:15.591 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=33.95
2026-04-13 14:45:15.592 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=36.13 | totalMs=36.13
2026-04-13 14:45:15.593 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:45:15.593
2026-04-13 14:45:15.595 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-04-13 14:45:15.596 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.86 | totalMs=2.86
2026-04-13 14:45:18.193 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:45:18.193
2026-04-13 14:45:18.204 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-04-13 14:45:18.209 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=4.24
2026-04-13 14:45:18.210 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-13 14:45:18.211 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-04-13 14:45:18.213 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-13 14:45:18.221 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=7.61
2026-04-13 14:45:18.221 | step 3 | route=IT_Ticket | empId=51120 | apiMs=27.66 | totalMs=27.66
2026-04-13 14:45:18.221 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:45:18.221
2026-04-13 14:45:18.223 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-13 14:45:18.224 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-13 14:45:18.246 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=20.93
2026-04-13 14:45:18.246 | step 3 | route=IT_Ticket | empId=51120 | apiMs=24.47 | totalMs=24.47
2026-04-13 14:47:37.018 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:47:37.018
2026-04-13 15:18:09.629 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:18:09.629
2026-04-13 15:18:09.672 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=42.74
2026-04-13 15:18:09.674 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-13 15:18:09.675 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-13 15:18:09.677 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-13 15:18:09.701 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=23.72
2026-04-13 15:18:09.707 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=5.75
2026-04-13 15:18:09.707 | step 3 | route=IT_Ticket | empId=51701 | apiMs=78.43 | totalMs=78.43
2026-04-13 15:18:09.708 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:18:09.708
2026-04-13 15:18:09.725 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=17.18
2026-04-13 15:18:09.727 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-13 15:18:09.728 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-13 15:18:09.728 | step 3 | route=IT_Ticket | empId=51701 | apiMs=20.43 | totalMs=20.43
2026-04-13 15:19:00.751 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=15:19:00.751
2026-04-13 15:19:00.994 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=242.41
2026-04-13 15:19:00.998 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=246.57 | totalMs=246.57
2026-04-13 15:19:02.895 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=15:19:02.895
2026-04-13 15:19:02.930 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=34.49
2026-04-13 15:19:02.933 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=38.54 | totalMs=38.54
2026-04-13 15:26:05.111 | step 1 | route=IT_TicketPost | empId=51701 | query called at=15:26:05.111
2026-04-13 15:26:05.152 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=39.68
2026-04-13 15:26:05.155 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=43.77 | totalMs=43.77
2026-04-13 15:26:05.158 | step 1 | route=IT_TicketPost | empId=51701 | query called at=15:26:05.158
2026-04-13 15:26:05.186 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=25.41
2026-04-13 15:26:05.188 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=29.63 | totalMs=29.63
2026-04-13 15:26:05.188 | step 1 | route=IT_TicketPost | empId=51701 | query called at=15:26:05.188
2026-04-13 15:26:05.208 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.39
2026-04-13 15:26:05.208 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=20.25 | totalMs=20.25
2026-04-13 15:26:08.263 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:26:08.263
2026-04-13 15:26:08.275 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-04-13 15:26:08.279 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-13 15:26:08.280 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-13 15:26:08.281 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-13 15:26:08.299 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=17.1
2026-04-13 15:26:08.303 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=3.9
2026-04-13 15:26:08.303 | step 3 | route=IT_Ticket | empId=51701 | apiMs=40.57 | totalMs=40.57
2026-04-13 15:26:08.304 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:26:08.304
2026-04-13 15:26:08.314 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=10.09
2026-04-13 15:26:08.315 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-04-13 15:26:08.316 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-13 15:26:08.317 | step 3 | route=IT_Ticket | empId=51701 | apiMs=12.73 | totalMs=12.73
2026-04-13 15:26:48.897 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:26:48.897
2026-04-13 15:26:49.039 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=140.79
2026-04-13 15:26:49.042 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=144.58 | totalMs=144.58
2026-04-13 15:26:49.533 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:26:49.533
2026-04-13 15:26:54.668 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:26:54.668
2026-04-13 15:26:54.756 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=86.97
2026-04-13 15:26:54.775 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=13.92
2026-04-13 15:26:54.779 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=110.99 | totalMs=110.99
2026-04-13 15:26:54.782 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:26:54.782
2026-04-13 15:26:54.784 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-13 15:26:54.786 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-13 15:26:54.787 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-13 15:26:54.787 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=5.39 | totalMs=5.39
2026-04-13 15:27:05.769 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:27:05.769
2026-04-13 15:27:05.770 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-13 15:27:05.772 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-13 15:27:05.773 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-13 15:27:05.773 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=4.65 | totalMs=4.65
2026-04-13 15:27:07.207 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:27:07.207
2026-04-13 15:27:07.225 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=17.83
2026-04-13 15:27:07.226 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=18.81 | totalMs=18.81
2026-04-13 15:27:07.552 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:27:07.552
2026-04-13 15:29:37.053 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:29:37.053
2026-04-13 15:29:37.086 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=31.85
2026-04-13 15:29:37.088 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-13 15:29:37.089 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-13 15:29:37.091 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-13 15:29:37.116 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=24.45
2026-04-13 15:29:37.123 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=6.23
2026-04-13 15:29:37.123 | step 3 | route=IT_Ticket | empId=51120 | apiMs=69.96 | totalMs=69.96
2026-04-13 15:29:37.124 | step 1 | route=IT_Ticket | empId=51120 | query called at=15:29:37.124
2026-04-13 15:29:37.143 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=19.5
2026-04-13 15:29:37.145 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-13 15:29:37.146 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-13 15:29:37.147 | step 3 | route=IT_Ticket | empId=51120 | apiMs=22.90 | totalMs=22.90
2026-04-13 15:31:23.217 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-13 15:31:42.859 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-13 15:31:43.045 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-13 15:34:22.855 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:34:22.855
2026-04-13 15:34:22.905 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=49.04
2026-04-13 15:34:22.907 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-13 15:34:22.908 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-13 15:34:22.910 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-13 15:34:22.949 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=39.09
2026-04-13 15:34:22.956 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=6.49
2026-04-13 15:34:22.956 | step 3 | route=IT_Ticket | empId=21471 | apiMs=101.04 | totalMs=101.04
2026-04-13 15:34:22.957 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:34:22.957
2026-04-13 15:34:22.978 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=20.99
2026-04-13 15:34:22.980 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-13 15:34:22.981 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-13 15:34:22.982 | step 3 | route=IT_Ticket | empId=21471 | apiMs=24.72 | totalMs=24.72
2026-04-13 15:34:23.121 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=15:34:23.121
2026-04-13 15:34:23.185 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=63.26
2026-04-13 15:34:23.185 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=64.28 | totalMs=64.28
2026-04-13 15:34:23.809 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:34:23.809
2026-04-13 15:34:27.907 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=15:34:27.907
2026-04-13 15:34:28.344 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=436.7
2026-04-13 15:34:28.345 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=437.72 | totalMs=437.72
2026-04-13 15:34:29.524 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=15:34:29.524
2026-04-13 15:34:29.549 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=24.51
2026-04-13 15:34:29.552 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=28.07 | totalMs=28.07
2026-04-13 15:34:29.627 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:34:29.627
2026-04-13 15:34:29.665 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=35.16
2026-04-13 15:34:29.677 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=50.83 | totalMs=50.83
2026-04-13 15:34:29.680 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:34:29.680
2026-04-13 15:34:29.719 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=38.01
2026-04-13 15:34:29.727 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.22
2026-04-13 15:34:29.736 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.21
2026-04-13 15:34:29.736 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=55.89 | totalMs=55.89
2026-04-13 15:34:32.588 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=15:34:32.588
2026-04-13 15:34:32.604 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=15.55
2026-04-13 15:34:32.607 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=19.08 | totalMs=19.08
2026-04-13 15:34:33.260 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:34:33.260
2026-04-13 15:36:23.151 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:36:23.151
2026-04-13 15:36:23.161 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-13 15:36:23.166 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-13 15:36:23.170 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-13 15:36:23.173 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-13 15:36:23.175 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-13 15:36:23.181 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=5.48
2026-04-13 15:36:23.181 | step 3 | route=IT_Ticket | empId=21471 | apiMs=30.65 | totalMs=30.65
2026-04-13 15:36:23.182 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:36:23.182
2026-04-13 15:36:23.183 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-13 15:36:23.185 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-13 15:36:23.186 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-13 15:36:23.186 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.24 | totalMs=4.24
2026-04-13 15:36:40.554 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=15:36:40.554
2026-04-13 15:36:40.982 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=427.73
2026-04-13 15:36:40.985 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=431.39 | totalMs=431.39
2026-04-13 15:36:42.875 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=15:36:42.875
2026-04-13 15:36:42.889 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=12.85
2026-04-13 15:36:42.892 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=17.00 | totalMs=17.00
2026-04-13 15:36:57.787 | step 1 | route=IT_TicketPost | empId=21471 | query called at=15:36:57.787
2026-04-13 15:36:57.800 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-04-13 15:36:57.800 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=13.12 | totalMs=13.12
2026-04-13 15:36:57.801 | step 1 | route=IT_TicketPost | empId=21471 | query called at=15:36:57.801
2026-04-13 15:36:57.840 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=38.2
2026-04-13 15:36:57.841 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=40.55 | totalMs=40.55
2026-04-13 15:36:57.842 | step 1 | route=IT_TicketPost | empId=21471 | query called at=15:36:57.842
2026-04-13 15:36:57.843 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-13 15:36:57.844 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=1.92 | totalMs=1.92
2026-04-13 15:36:58.087 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:36:58.087
2026-04-13 15:36:58.098 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-13 15:36:58.099 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-13 15:36:58.101 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.71
2026-04-13 15:36:58.102 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-04-13 15:36:58.103 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=0.72
2026-04-13 15:36:58.104 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=0.81
2026-04-13 15:36:58.105 | step 3 | route=IT_Ticket | empId=21471 | apiMs=17.88 | totalMs=17.88
2026-04-13 15:36:58.105 | step 1 | route=IT_Ticket | empId=21471 | query called at=15:36:58.105
2026-04-13 15:36:58.107 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.95
2026-04-13 15:36:58.108 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.59
2026-04-13 15:36:58.109 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.58
2026-04-13 15:36:58.109 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.44 | totalMs=4.44
2026-04-13 15:50:52.186 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:50:52.186
2026-04-13 15:50:52.219 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=31.66
2026-04-13 15:50:52.221 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-13 15:50:52.222 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-13 15:50:52.223 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-13 15:50:52.250 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=26.48
2026-04-13 15:50:52.256 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=4.93
2026-04-13 15:50:52.256 | step 3 | route=IT_Ticket | empId=46985 | apiMs=69.42 | totalMs=69.42
2026-04-13 15:50:52.256 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:50:52.256
2026-04-13 15:50:52.276 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=19.54
2026-04-13 15:50:52.278 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-13 15:50:52.279 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-13 15:50:52.279 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.95 | totalMs=22.95
2026-04-13 15:51:00.857 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=15:51:00.857
2026-04-13 15:51:00.944 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=85.82
2026-04-13 15:51:00.948 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=90.01 | totalMs=90.01
2026-04-13 15:51:03.162 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=15:51:03.162
2026-04-13 15:51:03.191 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=28.41
2026-04-13 15:51:03.194 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=32.36 | totalMs=32.36
2026-04-13 15:51:33.044 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:51:33.044
2026-04-13 15:51:33.055 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-13 15:51:33.055 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=11.04 | totalMs=11.04
2026-04-13 15:51:33.056 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:51:33.056
2026-04-13 15:51:33.087 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=30.65
2026-04-13 15:51:33.089 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=33.35 | totalMs=33.35
2026-04-13 15:51:33.090 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:51:33.090
2026-04-13 15:51:33.092 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-13 15:51:33.092 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.51 | totalMs=2.51
2026-04-13 15:51:33.093 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:51:33.093
2026-04-13 15:51:33.094 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-13 15:51:33.094 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.70 | totalMs=1.70
2026-04-13 15:51:33.322 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:51:33.322
2026-04-13 15:51:33.332 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-13 15:51:33.334 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-13 15:51:33.336 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-13 15:51:33.337 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-13 15:51:33.339 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-13 15:51:33.345 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=6.12
2026-04-13 15:51:33.345 | step 3 | route=IT_Ticket | empId=46985 | apiMs=23.68 | totalMs=23.68
2026-04-13 15:51:33.346 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:51:33.346
2026-04-13 15:51:33.347 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-13 15:51:33.349 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-13 15:51:33.350 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-13 15:51:33.350 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.47 | totalMs=4.47
2026-04-13 15:54:54.792 | step 1 | route=IT_Ticket | empId=20646 | query called at=15:54:54.792
2026-04-13 15:54:54.803 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-04-13 15:54:54.805 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-13 15:54:54.807 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-13 15:54:54.808 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-13 15:54:54.809 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-13 15:54:54.816 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=6.01
2026-04-13 15:54:54.816 | step 3 | route=IT_Ticket | empId=20646 | apiMs=24.56 | totalMs=24.56
2026-04-13 15:54:54.817 | step 1 | route=IT_Ticket | empId=20646 | query called at=15:54:54.817
2026-04-13 15:54:54.818 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-13 15:54:54.820 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-13 15:54:54.821 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-13 15:54:54.821 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.67 | totalMs=4.67
2026-04-13 15:55:01.631 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20646 | query called at=15:55:01.631
2026-04-13 15:55:01.770 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=137.41
2026-04-13 15:55:01.773 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20646 | apiMs=141.55 | totalMs=141.55
2026-04-13 15:55:03.318 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query called at=15:55:03.318
2026-04-13 15:55:03.329 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-13 15:55:03.332 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20646 | apiMs=13.80 | totalMs=13.80
2026-04-13 15:55:04.517 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query called at=15:55:04.517
2026-04-13 15:55:04.533 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=12.7
2026-04-13 15:55:04.536 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20646 | apiMs=18.63 | totalMs=18.63
2026-04-13 15:55:05.761 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query called at=15:55:05.761
2026-04-13 15:55:05.787 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=22.67
2026-04-13 15:55:05.790 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20646 | apiMs=28.72 | totalMs=28.72
2026-04-13 15:57:43.971 | step 1 | route=IT_TicketPost | empId=20646 | query called at=15:57:43.971
2026-04-13 15:57:43.982 | step 2 | route=IT_TicketPost | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-13 15:57:43.985 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=13.66 | totalMs=13.66
2026-04-13 15:57:43.988 | step 1 | route=IT_TicketPost | empId=20646 | query called at=15:57:43.988
2026-04-13 15:57:44.011 | step 2 | route=IT_TicketPost | empId=20646 | query=IT_Ticket_Save_SPOC | queryMs=20.71
2026-04-13 15:57:44.016 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=27.67 | totalMs=27.67
2026-04-13 15:57:44.016 | step 1 | route=IT_TicketPost | empId=20646 | query called at=15:57:44.016
2026-04-13 15:57:44.018 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-13 15:57:44.018 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=2.40 | totalMs=2.40
2026-04-13 15:57:44.243 | step 1 | route=IT_Ticket | empId=20646 | query called at=15:57:44.243
2026-04-13 15:57:44.253 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-04-13 15:57:44.255 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-13 15:57:44.256 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-13 15:57:44.258 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-13 15:57:44.259 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-13 15:57:44.265 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=5.88
2026-04-13 15:57:44.266 | step 3 | route=IT_Ticket | empId=20646 | apiMs=22.82 | totalMs=22.82
2026-04-13 15:57:44.266 | step 1 | route=IT_Ticket | empId=20646 | query called at=15:57:44.266
2026-04-13 15:57:44.268 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-13 15:57:44.269 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-13 15:57:44.270 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-13 15:57:44.271 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.37 | totalMs=4.37
2026-04-13 16:14:18.513 | step 1 | route=IT_Ticket | empId=18441 | query called at=16:14:18.513
2026-04-13 16:14:18.559 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=44.87
2026-04-13 16:14:18.561 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-13 16:14:18.562 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-13 16:14:18.564 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-13 16:14:18.589 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=25.25
2026-04-13 16:14:18.595 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=5.87
2026-04-13 16:14:18.596 | step 3 | route=IT_Ticket | empId=18441 | apiMs=82.45 | totalMs=82.45
2026-04-13 16:14:18.596 | step 1 | route=IT_Ticket | empId=18441 | query called at=16:14:18.596
2026-04-13 16:14:18.616 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=19.78
2026-04-13 16:14:18.618 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-13 16:14:18.619 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-13 16:14:18.619 | step 3 | route=IT_Ticket | empId=18441 | apiMs=23.19 | totalMs=23.19
2026-04-13 16:14:25.765 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=16:14:25.765
2026-04-13 16:14:26.077 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=312.29
2026-04-13 16:14:26.078 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=313.34 | totalMs=313.34
2026-04-13 16:14:28.483 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=16:14:28.483
2026-04-13 16:14:28.519 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=35.62
2026-04-13 16:14:28.520 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=36.75 | totalMs=36.75
2026-04-13 16:15:19.037 | step 1 | route=IT_TicketPost | empId=18441 | query called at=16:15:19.037
2026-04-13 16:15:19.048 | step 2 | route=IT_TicketPost | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-04-13 16:15:19.051 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=14.17 | totalMs=14.17
2026-04-13 16:15:19.054 | step 1 | route=IT_TicketPost | empId=18441 | query called at=16:15:19.054
2026-04-13 16:15:19.081 | step 2 | route=IT_TicketPost | empId=18441 | query=IT_Ticket_Save_SPOC | queryMs=24.49
2026-04-13 16:15:19.083 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=29.36 | totalMs=29.36
2026-04-13 16:15:19.084 | step 1 | route=IT_TicketPost | empId=18441 | query called at=16:15:19.084
2026-04-13 16:15:19.109 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.79
2026-04-13 16:15:19.109 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=25.67 | totalMs=25.67
2026-04-13 16:15:29.391 | step 1 | route=IT_Ticket | empId=18441 | query called at=16:15:29.391
2026-04-13 16:15:29.402 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-13 16:15:29.403 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-13 16:15:29.405 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-13 16:15:29.406 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-13 16:15:29.408 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-13 16:15:29.415 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=6.43
2026-04-13 16:15:29.415 | step 3 | route=IT_Ticket | empId=18441 | apiMs=23.84 | totalMs=23.84
2026-04-13 16:15:29.415 | step 1 | route=IT_Ticket | empId=18441 | query called at=16:15:29.415
2026-04-13 16:15:29.417 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-13 16:15:29.418 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-13 16:15:29.420 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-13 16:15:29.420 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.64 | totalMs=4.64
2026-04-13 16:25:41.905 | step 1 | route=IT_Ticket | empId=69699 | query called at=16:25:41.905
2026-04-13 16:25:41.946 | step 2 | route=IT_Ticket | empId=69699 | query=KPI_IT_Ticket_Details_New | queryMs=40.43
2026-04-13 16:25:41.950 | step 2 | route=IT_Ticket | empId=69699 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-13 16:25:41.954 | step 2 | route=IT_Ticket | empId=69699 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-13 16:25:41.958 | step 2 | route=IT_Ticket | empId=69699 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-13 16:25:41.972 | step 2 | route=IT_Ticket | empId=69699 | query=Kpi_it_Ticket_Details | queryMs=13.81
2026-04-13 16:25:41.976 | step 2 | route=IT_Ticket | empId=69699 | query=VMS_Comp_login_proc | queryMs=3.4
2026-04-13 16:25:41.976 | step 3 | route=IT_Ticket | empId=69699 | apiMs=71.32 | totalMs=71.32
2026-04-13 16:25:41.976 | step 1 | route=IT_Ticket | empId=69699 | query called at=16:25:41.976
2026-04-13 16:25:41.987 | step 2 | route=IT_Ticket | empId=69699 | query=Kpi_HW_Ticket_Details | queryMs=10.31
2026-04-13 16:25:41.988 | step 2 | route=IT_Ticket | empId=69699 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-13 16:25:41.989 | step 2 | route=IT_Ticket | empId=69699 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-13 16:25:41.989 | step 3 | route=IT_Ticket | empId=69699 | apiMs=13.00 | totalMs=13.00
2026-04-13 16:40:23.804 | step 1 | route=IT_Ticket | empId=406 | query called at=16:40:23.804
2026-04-13 16:40:23.861 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=55.68
2026-04-13 16:40:23.873 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.88
2026-04-13 16:40:23.882 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.57
2026-04-13 16:40:23.890 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.71
2026-04-13 16:40:23.947 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=56.53
2026-04-13 16:40:23.977 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=29.42
2026-04-13 16:40:23.977 | step 3 | route=IT_Ticket | empId=406 | apiMs=172.57 | totalMs=172.57
2026-04-13 16:40:23.978 | step 1 | route=IT_Ticket | empId=406 | query called at=16:40:23.978
2026-04-13 16:40:24.034 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=56.1
2026-04-13 16:40:24.042 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-04-13 16:40:24.051 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-13 16:40:24.051 | step 3 | route=IT_Ticket | empId=406 | apiMs=73.76 | totalMs=73.76
2026-04-13 16:40:28.537 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=16:40:28.537
2026-04-13 16:40:28.719 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=181.74
2026-04-13 16:40:28.720 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=182.81 | totalMs=182.81
2026-04-13 16:40:30.487 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=16:40:30.487
2026-04-13 16:40:30.532 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=44.96
2026-04-13 16:40:30.536 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=48.81 | totalMs=48.81
2026-04-13 16:41:12.283 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:41:12.283
2026-04-13 16:41:12.295 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-13 16:41:12.295 | step 3 | route=IT_TicketPost | empId=406 | apiMs=11.52 | totalMs=11.52
2026-04-13 16:41:12.296 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:41:12.296
2026-04-13 16:41:12.599 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=302.84
2026-04-13 16:41:12.621 | step 3 | route=IT_TicketPost | empId=406 | apiMs=325.37 | totalMs=325.37
2026-04-13 16:41:12.621 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:41:12.621
2026-04-13 16:41:12.623 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-13 16:41:12.624 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.16 | totalMs=2.16
2026-04-13 16:41:12.624 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:41:12.624
2026-04-13 16:41:12.626 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-13 16:41:12.626 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.95 | totalMs=1.95
2026-04-13 16:41:15.014 | step 1 | route=IT_Ticket | empId=406 | query called at=16:41:15.014
2026-04-13 16:41:15.025 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-13 16:41:15.027 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-13 16:41:15.028 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-13 16:41:15.029 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-13 16:41:15.030 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-13 16:41:15.034 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=3.22
2026-04-13 16:41:15.034 | step 3 | route=IT_Ticket | empId=406 | apiMs=19.88 | totalMs=19.88
2026-04-13 16:41:15.035 | step 1 | route=IT_Ticket | empId=406 | query called at=16:41:15.035
2026-04-13 16:41:15.036 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-13 16:41:15.037 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-13 16:41:15.039 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-13 16:41:15.039 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.18 | totalMs=4.18
2026-04-13 16:41:37.726 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=16:41:37.726
2026-04-13 16:41:37.822 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=95.17
2026-04-13 16:41:37.826 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=99.23 | totalMs=99.23
2026-04-13 16:41:39.903 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=16:41:39.903
2026-04-13 16:41:39.921 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=17.27
2026-04-13 16:41:39.924 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=21.11 | totalMs=21.11
2026-04-13 16:42:19.915 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:42:19.915
2026-04-13 16:42:19.932 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=16.73
2026-04-13 16:42:19.936 | step 3 | route=IT_TicketPost | empId=406 | apiMs=20.75 | totalMs=20.75
2026-04-13 16:42:19.939 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:42:19.939
2026-04-13 16:42:19.969 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=27.34
2026-04-13 16:42:19.982 | step 3 | route=IT_TicketPost | empId=406 | apiMs=42.84 | totalMs=42.84
2026-04-13 16:42:19.982 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:42:19.982
2026-04-13 16:42:19.990 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8
2026-04-13 16:42:19.991 | step 3 | route=IT_TicketPost | empId=406 | apiMs=8.92 | totalMs=8.92
2026-04-13 16:42:19.991 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:42:19.991
2026-04-13 16:42:19.999 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.05
2026-04-13 16:42:19.999 | step 3 | route=IT_TicketPost | empId=406 | apiMs=7.80 | totalMs=7.80
2026-04-13 16:42:22.113 | step 1 | route=IT_Ticket | empId=406 | query called at=16:42:22.113
2026-04-13 16:42:22.128 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=14.65
2026-04-13 16:42:22.136 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.06
2026-04-13 16:42:22.145 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.45
2026-04-13 16:42:22.153 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-04-13 16:42:22.162 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=8.26
2026-04-13 16:42:22.179 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=16.65
2026-04-13 16:42:22.179 | step 3 | route=IT_Ticket | empId=406 | apiMs=66.36 | totalMs=66.36
2026-04-13 16:42:22.180 | step 1 | route=IT_Ticket | empId=406 | query called at=16:42:22.180
2026-04-13 16:42:22.188 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=7.58
2026-04-13 16:42:22.196 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-04-13 16:42:22.205 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-04-13 16:42:22.205 | step 3 | route=IT_Ticket | empId=406 | apiMs=25.46 | totalMs=25.46
2026-04-13 16:48:44.104 | step 1 | route=IT_Ticket | empId=4991 | query called at=16:48:44.104
2026-04-13 16:48:44.162 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=57.2
2026-04-13 16:48:44.170 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=5.11
2026-04-13 16:48:44.179 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=5.49
2026-04-13 16:48:44.187 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=5.55
2026-04-13 16:48:44.215 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=26.79
2026-04-13 16:48:44.219 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=3.69
2026-04-13 16:48:44.219 | step 3 | route=IT_Ticket | empId=4991 | apiMs=114.47 | totalMs=114.47
2026-04-13 16:48:44.219 | step 1 | route=IT_Ticket | empId=4991 | query called at=16:48:44.219
2026-04-13 16:48:44.239 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=19.2
2026-04-13 16:48:44.247 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-04-13 16:48:44.256 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-13 16:48:44.256 | step 3 | route=IT_Ticket | empId=4991 | apiMs=36.67 | totalMs=36.67
2026-04-13 16:49:23.848 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=16:49:23.848
2026-04-13 16:49:24.025 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=175.79
2026-04-13 16:49:24.026 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=177.30 | totalMs=177.30
2026-04-13 16:49:36.090 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=16:49:36.090
2026-04-13 16:49:36.117 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=26.26
2026-04-13 16:49:36.120 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=30.08 | totalMs=30.08
2026-04-13 16:50:57.287 | step 1 | route=IT_Ticket | empId=4991 | query called at=16:50:57.287
2026-04-13 16:50:57.312 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=24.4
2026-04-13 16:50:57.316 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-13 16:50:57.320 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-13 16:50:57.324 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-13 16:50:57.342 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=17.4
2026-04-13 16:50:57.346 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=4.27
2026-04-13 16:50:57.347 | step 3 | route=IT_Ticket | empId=4991 | apiMs=59.74 | totalMs=59.74
2026-04-13 16:50:57.347 | step 1 | route=IT_Ticket | empId=4991 | query called at=16:50:57.347
2026-04-13 16:50:57.348 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-13 16:50:57.350 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-13 16:50:57.351 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-13 16:50:57.351 | step 3 | route=IT_Ticket | empId=4991 | apiMs=4.11 | totalMs=4.11
2026-04-13 16:51:05.698 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=16:51:05.698
2026-04-13 16:51:05.794 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=95.74
2026-04-13 16:51:05.795 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=96.77 | totalMs=96.77
2026-04-13 16:51:23.724 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=16:51:23.724
2026-04-13 16:51:23.735 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-13 16:51:23.738 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=13.82 | totalMs=13.82
2026-04-13 16:51:59.464 | step 1 | route=IT_TicketPost | empId=4991 | query called at=16:51:59.464
2026-04-13 16:51:59.474 | step 2 | route=IT_TicketPost | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-13 16:51:59.475 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=11.30 | totalMs=11.30
2026-04-13 16:51:59.475 | step 1 | route=IT_TicketPost | empId=4991 | query called at=16:51:59.475
2026-04-13 16:51:59.522 | step 2 | route=IT_TicketPost | empId=4991 | query=IT_Ticket_Save_SPOC | queryMs=46.32
2026-04-13 16:51:59.525 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=49.12 | totalMs=49.12
2026-04-13 16:51:59.525 | step 1 | route=IT_TicketPost | empId=4991 | query called at=16:51:59.525
2026-04-13 16:51:59.551 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.56
2026-04-13 16:51:59.551 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=26.43 | totalMs=26.43
2026-04-13 16:51:59.552 | step 1 | route=IT_TicketPost | empId=4991 | query called at=16:51:59.552
2026-04-13 16:51:59.553 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-13 16:51:59.554 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=1.81 | totalMs=1.81
2026-04-13 16:52:01.857 | step 1 | route=IT_Ticket | empId=4991 | query called at=16:52:01.857
2026-04-13 16:52:01.867 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-13 16:52:01.872 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-13 16:52:01.876 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-13 16:52:01.880 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-13 16:52:01.881 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-13 16:52:01.883 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=1.27
2026-04-13 16:52:01.883 | step 3 | route=IT_Ticket | empId=4991 | apiMs=26.65 | totalMs=26.65
2026-04-13 16:52:01.884 | step 1 | route=IT_Ticket | empId=4991 | query called at=16:52:01.884
2026-04-13 16:52:01.886 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-13 16:52:01.887 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-13 16:52:01.888 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-13 16:52:01.889 | step 3 | route=IT_Ticket | empId=4991 | apiMs=4.79 | totalMs=4.79
2026-04-13 17:02:00.687 | step 5 | route=dashboard | empId=GNA0006 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-13 17:02:00.941 | step 5 | route=dashboard | empId=GNA0006 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-13 17:02:38.089 | step 5 | route=dashboard | empId=GNA0006 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-13 17:11:22.852 | step 1 | route=IT_Ticket | empId=49869 | query called at=17:11:22.852
2026-04-13 17:11:22.978 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=126.18
2026-04-13 17:11:23.020 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=38.81
2026-04-13 17:11:23.055 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=31.39
2026-04-13 17:11:23.080 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=22.3
2026-04-13 17:11:23.159 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=78.62
2026-04-13 17:11:23.192 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=32.9
2026-04-13 17:11:23.192 | step 3 | route=IT_Ticket | empId=49869 | apiMs=340.84 | totalMs=340.84
2026-04-13 17:11:23.193 | step 1 | route=IT_Ticket | empId=49869 | query called at=17:11:23.193
2026-04-13 17:11:23.253 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=59.61
2026-04-13 17:11:23.284 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=30.87
2026-04-13 17:11:23.308 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=23.4
2026-04-13 17:11:23.308 | step 3 | route=IT_Ticket | empId=49869 | apiMs=115.32 | totalMs=115.32
2026-04-13 17:11:27.613 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=17:11:27.613
2026-04-13 17:11:28.309 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=695.38
2026-04-13 17:11:28.309 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=696.47 | totalMs=696.47
2026-04-13 17:11:30.140 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=17:11:30.140
2026-04-13 17:11:30.165 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=23.94
2026-04-13 17:11:30.168 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=27.61 | totalMs=27.61
2026-04-13 17:11:54.388 | step 1 | route=IT_TicketPost | empId=49869 | query called at=17:11:54.388
2026-04-13 17:11:54.399 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-04-13 17:11:54.402 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=14.74 | totalMs=14.74
2026-04-13 17:11:54.405 | step 1 | route=IT_TicketPost | empId=49869 | query called at=17:11:54.405
2026-04-13 17:11:54.633 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=224.79
2026-04-13 17:11:54.692 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=286.66 | totalMs=286.66
2026-04-13 17:11:54.692 | step 1 | route=IT_TicketPost | empId=49869 | query called at=17:11:54.692
2026-04-13 17:11:54.695 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-04-13 17:11:54.695 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.76 | totalMs=2.76
2026-04-13 17:11:56.466 | step 1 | route=IT_Ticket | empId=49869 | query called at=17:11:56.466
2026-04-13 17:11:56.477 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-13 17:11:56.479 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-13 17:11:56.480 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-13 17:11:56.482 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-13 17:11:56.484 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.42
2026-04-13 17:11:56.490 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=5.38
2026-04-13 17:11:56.490 | step 3 | route=IT_Ticket | empId=49869 | apiMs=23.81 | totalMs=23.81
2026-04-13 17:11:56.490 | step 1 | route=IT_Ticket | empId=49869 | query called at=17:11:56.490
2026-04-13 17:11:56.492 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-13 17:11:56.494 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-13 17:11:56.495 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-13 17:11:56.496 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.19 | totalMs=5.19
2026-04-13 17:17:40.833 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:17:40.833
2026-04-13 17:17:40.876 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=42.91
2026-04-13 17:17:40.878 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-13 17:17:40.879 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-13 17:17:40.881 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-13 17:17:40.905 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=24.18
2026-04-13 17:17:40.911 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=5.67
2026-04-13 17:17:40.912 | step 3 | route=IT_Ticket | empId=62399 | apiMs=79.03 | totalMs=79.03
2026-04-13 17:17:40.912 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:17:40.912
2026-04-13 17:17:40.931 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=18.49
2026-04-13 17:17:40.933 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-13 17:17:40.934 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-13 17:17:40.934 | step 3 | route=IT_Ticket | empId=62399 | apiMs=21.94 | totalMs=21.94
2026-04-13 17:17:56.332 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=17:17:56.332
2026-04-13 17:17:56.642 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=309.4
2026-04-13 17:17:56.643 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=310.52 | totalMs=310.52
2026-04-13 17:18:00.044 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=17:18:00.044
2026-04-13 17:18:00.069 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=24.53
2026-04-13 17:18:00.072 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=27.93 | totalMs=27.93
2026-04-13 17:19:48.786 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:19:48.786
2026-04-13 17:19:48.797 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-13 17:19:48.800 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=14.30 | totalMs=14.30
2026-04-13 17:19:48.803 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:19:48.803
2026-04-13 17:19:48.837 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=31.25
2026-04-13 17:19:48.839 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=36.07 | totalMs=36.07
2026-04-13 17:19:48.840 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:19:48.840
2026-04-13 17:19:48.864 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.32
2026-04-13 17:19:48.864 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=24.28 | totalMs=24.28
2026-04-13 17:19:48.864 | step 1 | route=IT_TicketPost | empId=62399 | query called at=17:19:48.864
2026-04-13 17:19:48.866 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-13 17:19:48.866 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=1.71 | totalMs=1.71
2026-04-13 17:19:49.132 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:19:49.132
2026-04-13 17:19:49.143 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-13 17:19:49.144 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-13 17:19:49.146 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-13 17:19:49.147 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-13 17:19:49.150 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.91
2026-04-13 17:19:49.157 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=7.13
2026-04-13 17:19:49.158 | step 3 | route=IT_Ticket | empId=62399 | apiMs=25.23 | totalMs=25.23
2026-04-13 17:19:49.158 | step 1 | route=IT_Ticket | empId=62399 | query called at=17:19:49.158
2026-04-13 17:19:49.160 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-13 17:19:49.161 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-13 17:19:49.162 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-13 17:19:49.163 | step 3 | route=IT_Ticket | empId=62399 | apiMs=4.74 | totalMs=4.74
2026-04-13 17:20:15.569 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:20:15.569
2026-04-13 17:20:15.615 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=45.26
2026-04-13 17:20:15.622 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=4.26
2026-04-13 17:20:15.629 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=4.13
2026-04-13 17:20:15.632 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-13 17:20:15.634 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-04-13 17:20:15.644 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=9.24
2026-04-13 17:20:15.644 | step 3 | route=IT_Ticket | empId=57185 | apiMs=75.37 | totalMs=75.37
2026-04-13 17:20:15.645 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:20:15.645
2026-04-13 17:20:15.649 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=4.07
2026-04-13 17:20:15.650 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-13 17:20:15.651 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-13 17:20:15.652 | step 3 | route=IT_Ticket | empId=57185 | apiMs=7.05 | totalMs=7.05
2026-04-13 17:20:26.053 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=17:20:26.053
2026-04-13 17:20:26.362 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=309.2
2026-04-13 17:20:26.366 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=313.03 | totalMs=313.03
2026-04-13 17:20:30.471 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=17:20:30.471
2026-04-13 17:20:30.484 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-04-13 17:20:30.486 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=14.97 | totalMs=14.97
2026-04-13 17:20:43.605 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:20:43.605
2026-04-13 17:20:43.616 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-13 17:20:43.619 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=13.92 | totalMs=13.92
2026-04-13 17:20:43.622 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:20:43.622
2026-04-13 17:20:43.651 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=25.97
2026-04-13 17:20:43.653 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=31.12 | totalMs=31.12
2026-04-13 17:20:43.653 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:20:43.653
2026-04-13 17:20:43.656 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-13 17:20:43.656 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.42 | totalMs=2.42
2026-04-13 17:20:43.656 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:20:43.656
2026-04-13 17:20:43.658 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-13 17:20:43.658 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.56 | totalMs=1.56
2026-04-13 17:20:44.018 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:20:44.018
2026-04-13 17:20:44.029 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-13 17:20:44.030 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-13 17:20:44.032 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-13 17:20:44.033 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-13 17:20:44.035 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-13 17:20:44.041 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=5.59
2026-04-13 17:20:44.041 | step 3 | route=IT_Ticket | empId=57185 | apiMs=22.44 | totalMs=22.44
2026-04-13 17:20:44.041 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:20:44.041
2026-04-13 17:20:44.043 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-13 17:20:44.044 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-13 17:20:44.045 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-13 17:20:44.046 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.35 | totalMs=4.35
2026-04-13 17:21:04.579 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:21:04.579
2026-04-13 17:21:04.699 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=119.65
2026-04-13 17:21:04.702 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=123.13 | totalMs=123.13
2026-04-13 17:21:05.172 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:21:05.172
2026-04-13 17:21:13.324 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:21:13.324
2026-04-13 17:21:13.354 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=28.99
2026-04-13 17:21:13.372 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=13.84
2026-04-13 17:21:13.376 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=52.05 | totalMs=52.05
2026-04-13 17:21:13.379 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:21:13.379
2026-04-13 17:21:13.381 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-13 17:21:13.382 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-13 17:21:13.383 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-13 17:21:13.383 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.11 | totalMs=4.11
2026-04-13 17:21:13.384 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:21:13.384
2026-04-13 17:21:13.385 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-13 17:21:13.386 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-13 17:21:13.387 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-13 17:21:13.387 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=3.46 | totalMs=3.46
2026-04-13 17:21:13.717 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:21:13.717
2026-04-13 17:21:13.740 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=22.37
2026-04-13 17:21:13.741 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=23.30 | totalMs=23.30
2026-04-13 17:21:14.232 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:21:14.232
2026-04-13 17:30:07.997 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:30:07.997
2026-04-13 17:30:08.026 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=27.81
2026-04-13 17:30:08.027 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-13 17:30:08.029 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-13 17:30:08.030 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-13 17:30:08.044 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=13.78
2026-04-13 17:30:08.048 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=3.45
2026-04-13 17:30:08.048 | step 3 | route=IT_Ticket | empId=60438 | apiMs=50.88 | totalMs=50.88
2026-04-13 17:30:08.049 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:30:08.049
2026-04-13 17:30:08.060 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=10.75
2026-04-13 17:30:08.061 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-13 17:30:08.062 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-13 17:30:08.063 | step 3 | route=IT_Ticket | empId=60438 | apiMs=14.12 | totalMs=14.12
2026-04-13 17:30:14.325 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=17:30:14.325
2026-04-13 17:30:14.374 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=46.14
2026-04-13 17:30:14.377 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=52.35 | totalMs=52.35
2026-04-13 17:30:16.399 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=17:30:16.399
2026-04-13 17:30:16.436 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=36.18
2026-04-13 17:30:16.436 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=37.28 | totalMs=37.28
2026-04-13 17:30:50.617 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:30:50.617
2026-04-13 17:30:50.631 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=13.63
2026-04-13 17:30:50.632 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.67 | totalMs=14.67
2026-04-13 17:30:50.632 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:30:50.632
2026-04-13 17:30:50.789 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=156.31
2026-04-13 17:30:50.799 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=166.13 | totalMs=166.13
2026-04-13 17:30:50.799 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:30:50.799
2026-04-13 17:30:50.813 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.56
2026-04-13 17:30:50.813 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.32 | totalMs=14.32
2026-04-13 17:30:50.814 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:30:50.814
2026-04-13 17:30:50.815 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-13 17:30:50.815 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.59 | totalMs=1.59
2026-04-13 17:30:51.081 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:30:51.081
2026-04-13 17:30:51.090 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.14
2026-04-13 17:30:51.092 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-13 17:30:51.093 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-13 17:30:51.094 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-13 17:30:51.095 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-13 17:30:51.099 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=3.66
2026-04-13 17:30:51.100 | step 3 | route=IT_Ticket | empId=60438 | apiMs=18.89 | totalMs=18.89
2026-04-13 17:30:51.100 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:30:51.100
2026-04-13 17:30:51.101 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-13 17:30:51.103 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-13 17:30:51.104 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-13 17:30:51.104 | step 3 | route=IT_Ticket | empId=60438 | apiMs=3.89 | totalMs=3.89
2026-04-13 17:30:59.135 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=17:30:59.135
2026-04-13 17:30:59.191 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.37
2026-04-13 17:30:59.195 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=59.12 | totalMs=59.12
2026-04-13 17:31:30.426 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=17:31:30.426
2026-04-13 17:31:30.426 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:31:30.426
2026-04-13 17:31:30.440 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=12.34
2026-04-13 17:31:30.445 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-13 17:31:30.449 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-13 17:31:30.451 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-13 17:31:30.452 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-13 17:31:30.459 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.99
2026-04-13 17:31:30.459 | step 3 | route=IT_Ticket | empId=60438 | apiMs=32.98 | totalMs=32.98
2026-04-13 17:31:30.460 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:31:30.460
2026-04-13 17:31:30.461 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-04-13 17:31:30.463 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-13 17:31:30.463 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=35.66
2026-04-13 17:31:30.465 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-13 17:31:30.466 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=40.33 | totalMs=40.33
2026-04-13 17:31:30.468 | step 3 | route=IT_Ticket | empId=60438 | apiMs=8.06 | totalMs=8.06
2026-04-13 17:31:37.215 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=17:31:37.215
2026-04-13 17:31:37.272 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=56.34
2026-04-13 17:31:37.275 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=60.02 | totalMs=60.02
2026-04-13 17:32:00.157 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=17:32:00.157
2026-04-13 17:32:00.170 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-04-13 17:32:00.173 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=15.63 | totalMs=15.63
2026-04-13 17:32:58.966 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:32:58.966
2026-04-13 17:32:59.007 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=40.3
2026-04-13 17:32:59.015 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.78
2026-04-13 17:32:59.023 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-04-13 17:32:59.032 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-13 17:32:59.040 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-04-13 17:32:59.052 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=11.12
2026-04-13 17:32:59.052 | step 3 | route=IT_Ticket | empId=51700 | apiMs=86.24 | totalMs=86.24
2026-04-13 17:32:59.052 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:32:59.052
2026-04-13 17:32:59.060 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=7.1
2026-04-13 17:32:59.176 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=115.64
2026-04-13 17:32:59.579 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=402.71
2026-04-13 17:32:59.582 | step 3 | route=IT_Ticket | empId=51700 | apiMs=529.90 | totalMs=529.90
2026-04-13 17:33:10.327 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=17:33:10.327
2026-04-13 17:33:10.519 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=190.66
2026-04-13 17:33:10.522 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=194.47 | totalMs=194.47
2026-04-13 17:33:12.119 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=17:33:12.119
2026-04-13 17:33:12.133 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-04-13 17:33:12.136 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=17.13 | totalMs=17.13
2026-04-13 17:33:35.896 | step 1 | route=IT_TicketPost | empId=51700 | query called at=17:33:35.896
2026-04-13 17:33:35.907 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-13 17:33:35.907 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=11.33 | totalMs=11.33
2026-04-13 17:33:35.908 | step 1 | route=IT_TicketPost | empId=51700 | query called at=17:33:35.908
2026-04-13 17:33:35.934 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=26.23
2026-04-13 17:33:35.937 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=29.27 | totalMs=29.27
2026-04-13 17:33:35.937 | step 1 | route=IT_TicketPost | empId=51700 | query called at=17:33:35.937
2026-04-13 17:33:35.984 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=46.73
2026-04-13 17:33:35.985 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=47.53 | totalMs=47.53
2026-04-13 17:33:38.474 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:33:38.474
2026-04-13 17:33:38.485 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-13 17:33:38.489 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-13 17:33:38.493 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-13 17:33:38.497 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-13 17:33:38.499 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-13 17:33:38.505 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=5.65
2026-04-13 17:33:38.505 | step 3 | route=IT_Ticket | empId=51700 | apiMs=30.84 | totalMs=30.84
2026-04-13 17:33:38.505 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:33:38.505
2026-04-13 17:33:38.507 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-13 17:33:38.508 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-13 17:33:38.510 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-13 17:33:38.510 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.48 | totalMs=4.48
2026-04-13 17:33:42.393 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:33:42.393
2026-04-13 17:33:42.403 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-13 17:33:42.404 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=11.03 | totalMs=11.03
2026-04-13 17:33:42.404 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:33:42.404
2026-04-13 17:33:42.414 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=9.06
2026-04-13 17:33:42.415 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=11.10 | totalMs=11.10
2026-04-13 17:33:42.416 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:33:42.416
2026-04-13 17:33:42.417 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-13 17:33:42.417 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.84 | totalMs=1.84
2026-04-13 17:33:42.418 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:33:42.418
2026-04-13 17:33:42.419 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-13 17:33:42.420 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.57 | totalMs=1.57
2026-04-13 17:33:42.740 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:33:42.740
2026-04-13 17:33:42.751 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.33
2026-04-13 17:33:42.753 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-13 17:33:42.754 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-13 17:33:42.756 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-13 17:33:42.757 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-13 17:33:42.758 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=0.99
2026-04-13 17:33:42.759 | step 3 | route=IT_Ticket | empId=60438 | apiMs=19.13 | totalMs=19.13
2026-04-13 17:33:42.759 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:33:42.759
2026-04-13 17:33:42.761 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-13 17:33:42.762 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-13 17:33:42.763 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-13 17:33:42.763 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.08 | totalMs=4.08
2026-04-13 17:34:07.765 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=17:34:07.765
2026-04-13 17:34:07.821 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.71
2026-04-13 17:34:07.824 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=59.11 | totalMs=59.11
2026-04-13 17:34:10.022 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=17:34:10.022
2026-04-13 17:34:10.033 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-13 17:34:10.036 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=13.81 | totalMs=13.81
2026-04-13 17:34:29.982 | step 1 | route=IT_Ticket_Report | empId=18441 | query called at=17:34:29.982
2026-04-13 17:34:30.558 | step 2 | route=IT_Ticket_Report | empId=18441 | query=kpi_it_ticket_report_page_proc | queryMs=575.11
2026-04-13 17:34:30.558 | step 3 | route=IT_Ticket_Report | empId=18441 | apiMs=576.24 | totalMs=576.24
2026-04-13 17:34:31.537 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:34:31.537
2026-04-13 17:34:33.178 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=17:34:33.178
2026-04-13 17:34:33.229 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=51.02
2026-04-13 17:34:33.233 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=55.08 | totalMs=55.08
2026-04-13 17:34:34.141 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:34:34.141
2026-04-13 17:34:37.678 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=17:34:37.678
2026-04-13 17:34:37.711 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=33.06
2026-04-13 17:34:37.713 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=35.76 | totalMs=35.76
2026-04-13 17:34:37.714 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=17:34:37.714
2026-04-13 17:34:37.717 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.04
2026-04-13 17:34:37.718 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-13 17:34:37.719 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-13 17:34:37.720 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=5.83 | totalMs=5.83
2026-04-13 17:34:39.780 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=17:34:39.780
2026-04-13 17:34:39.798 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=16.84
2026-04-13 17:34:39.798 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=17.77 | totalMs=17.77
2026-04-13 17:34:40.588 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:34:40.588
2026-04-13 17:35:05.036 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:35:05.036
2026-04-13 17:35:05.047 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-04-13 17:35:05.050 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.68 | totalMs=14.68
2026-04-13 17:35:05.053 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:35:05.053
2026-04-13 17:35:05.071 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=15.37
2026-04-13 17:35:05.078 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=24.50 | totalMs=24.50
2026-04-13 17:35:05.078 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:35:05.078
2026-04-13 17:35:05.081 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-04-13 17:35:05.081 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.80 | totalMs=2.80
2026-04-13 17:35:05.082 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:35:05.082
2026-04-13 17:35:05.083 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-13 17:35:05.083 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.84 | totalMs=1.84
2026-04-13 17:35:05.549 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:35:05.549
2026-04-13 17:35:05.562 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-04-13 17:35:05.566 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-13 17:35:05.568 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-13 17:35:05.569 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-13 17:35:05.570 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-04-13 17:35:05.576 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.05
2026-04-13 17:35:05.576 | step 3 | route=IT_Ticket | empId=60438 | apiMs=27.20 | totalMs=27.20
2026-04-13 17:35:05.577 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:35:05.577
2026-04-13 17:35:05.578 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-13 17:35:05.580 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-13 17:35:05.581 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-13 17:35:05.581 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.60 | totalMs=4.60
2026-04-13 18:42:13.695 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:42:13.695
2026-04-13 18:42:13.741 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=45.27
2026-04-13 18:42:13.743 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-13 18:42:13.745 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-13 18:42:13.746 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-13 18:42:13.772 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=25.59
2026-04-13 18:42:13.779 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=6.55
2026-04-13 18:42:13.779 | step 3 | route=IT_Ticket | empId=61350 | apiMs=84.27 | totalMs=84.27
2026-04-13 18:42:13.780 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:42:13.780
2026-04-13 18:42:13.800 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=19.49
2026-04-13 18:42:13.801 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-13 18:42:13.803 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-13 18:42:13.803 | step 3 | route=IT_Ticket | empId=61350 | apiMs=23.08 | totalMs=23.08
2026-04-13 18:42:21.445 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:42:21.445
2026-04-13 18:42:21.501 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.21
2026-04-13 18:42:21.501 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=56.20 | totalMs=56.20
2026-04-13 18:42:24.205 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:42:24.205
2026-04-13 18:42:24.216 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-04-13 18:42:24.220 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.34 | totalMs=14.34
2026-04-13 18:45:08.857 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:45:08.857
2026-04-13 18:45:08.888 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=29.57
2026-04-13 18:45:08.891 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=34.00 | totalMs=34.00
2026-04-13 18:45:08.894 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:45:08.894
2026-04-13 18:45:08.924 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=27.16
2026-04-13 18:45:08.926 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=32.47 | totalMs=32.47
2026-04-13 18:45:08.927 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:45:08.927
2026-04-13 18:45:08.929 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-13 18:45:08.929 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.64 | totalMs=2.64
2026-04-13 18:45:08.930 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:45:08.930
2026-04-13 18:45:08.931 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-13 18:45:08.932 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.96 | totalMs=1.96
2026-04-13 18:45:09.211 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:45:09.211
2026-04-13 18:45:09.221 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-13 18:45:09.223 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-13 18:45:09.225 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-13 18:45:09.226 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-13 18:45:09.228 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-13 18:45:09.235 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=6.21
2026-04-13 18:45:09.235 | step 3 | route=IT_Ticket | empId=61350 | apiMs=24.22 | totalMs=24.22
2026-04-13 18:45:09.235 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:45:09.235
2026-04-13 18:45:09.237 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-13 18:45:09.239 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-13 18:45:09.240 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-13 18:45:09.240 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.88 | totalMs=4.88
2026-04-14 00:03:44.927 | step 5 | route=dashboard | empId=GNT0071 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-14 09:07:50.929 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:07:50.929
2026-04-14 09:07:51.320 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=389.79
2026-04-14 09:07:51.320 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=391.11 | totalMs=391.11
2026-04-14 09:07:51.661 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:07:51.661
2026-04-14 09:07:54.632 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:07:54.632
2026-04-14 09:07:54.828 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=195.37
2026-04-14 09:07:54.834 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=201.55 | totalMs=201.55
2026-04-14 09:07:54.837 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=09:07:54.837
2026-04-14 09:07:54.841 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-14 09:07:54.842 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-14 09:07:54.843 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-14 09:07:54.844 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=6.89 | totalMs=6.89
2026-04-14 09:07:55.938 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:07:55.938
2026-04-14 09:07:55.954 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.99
2026-04-14 09:07:55.955 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=16.99 | totalMs=16.99
2026-04-14 09:07:56.256 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:07:56.256
2026-04-14 09:11:18.874 | step 1 | route=IT_Ticket | empId=46282 | query called at=09:11:18.874
2026-04-14 09:11:18.913 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=38.62
2026-04-14 09:11:18.920 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-14 09:11:18.924 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-14 09:11:18.928 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-14 09:11:18.989 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=60.69
2026-04-14 09:11:18.990 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=1.06
2026-04-14 09:11:18.991 | step 3 | route=IT_Ticket | empId=46282 | apiMs=116.58 | totalMs=116.58
2026-04-14 09:11:18.991 | step 1 | route=IT_Ticket | empId=46282 | query called at=09:11:18.991
2026-04-14 09:11:19.007 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=15.5
2026-04-14 09:11:19.015 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=7.61
2026-04-14 09:11:19.026 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=10.93
2026-04-14 09:11:19.027 | step 3 | route=IT_Ticket | empId=46282 | apiMs=35.61 | totalMs=35.61
2026-04-14 09:11:33.783 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46282 | query called at=09:11:33.783
2026-04-14 09:11:33.961 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=177.29
2026-04-14 09:11:33.965 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46282 | apiMs=181.54 | totalMs=181.54
2026-04-14 09:11:35.446 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query called at=09:11:35.446
2026-04-14 09:11:35.474 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=27.97
2026-04-14 09:11:35.477 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46282 | apiMs=31.60 | totalMs=31.60
2026-04-14 09:12:25.801 | step 1 | route=IT_TicketPost | empId=46282 | query called at=09:12:25.801
2026-04-14 09:12:25.812 | step 2 | route=IT_TicketPost | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-14 09:12:25.816 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=15.19 | totalMs=15.19
2026-04-14 09:12:25.820 | step 1 | route=IT_TicketPost | empId=46282 | query called at=09:12:25.820
2026-04-14 09:12:25.903 | step 2 | route=IT_TicketPost | empId=46282 | query=IT_Ticket_Save_SPOC | queryMs=80.63
2026-04-14 09:12:25.909 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=89.62 | totalMs=89.62
2026-04-14 09:12:25.910 | step 1 | route=IT_TicketPost | empId=46282 | query called at=09:12:25.910
2026-04-14 09:12:25.912 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-14 09:12:25.912 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=2.50 | totalMs=2.50
2026-04-14 09:12:36.571 | step 1 | route=IT_Ticket | empId=46282 | query called at=09:12:36.571
2026-04-14 09:12:36.583 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=12.19
2026-04-14 09:12:36.585 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-14 09:12:36.586 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-14 09:12:36.588 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-14 09:12:36.589 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-14 09:12:36.590 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=1.16
2026-04-14 09:12:36.591 | step 3 | route=IT_Ticket | empId=46282 | apiMs=20.10 | totalMs=20.10
2026-04-14 09:12:36.591 | step 1 | route=IT_Ticket | empId=46282 | query called at=09:12:36.591
2026-04-14 09:12:36.593 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-14 09:12:36.594 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-14 09:12:36.595 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-14 09:12:36.595 | step 3 | route=IT_Ticket | empId=46282 | apiMs=3.91 | totalMs=3.91
2026-04-14 09:49:46.618 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:49:46.618
2026-04-14 09:49:46.667 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=49.06
2026-04-14 09:49:46.676 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.84
2026-04-14 09:49:46.684 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-04-14 09:49:46.695 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-04-14 09:49:46.731 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=35.88
2026-04-14 09:49:46.739 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=6.76
2026-04-14 09:49:46.739 | step 3 | route=IT_Ticket | empId=46973 | apiMs=121.17 | totalMs=121.17
2026-04-14 09:49:46.739 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:49:46.739
2026-04-14 09:49:46.759 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=19.27
2026-04-14 09:49:46.761 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-04-14 09:49:46.763 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-14 09:49:46.763 | step 3 | route=IT_Ticket | empId=46973 | apiMs=23.56 | totalMs=23.56
2026-04-14 10:08:33.398 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:08:33.398
2026-04-14 10:08:33.479 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=80.63
2026-04-14 10:08:33.491 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.75
2026-04-14 10:08:33.504 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-04-14 10:08:33.517 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=12.78
2026-04-14 10:08:33.577 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=59.81
2026-04-14 10:08:33.603 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=25.28
2026-04-14 10:08:33.603 | step 3 | route=IT_Ticket | empId=49869 | apiMs=205.03 | totalMs=205.03
2026-04-14 10:08:33.603 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:08:33.603
2026-04-14 10:08:33.643 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=39.52
2026-04-14 10:08:33.653 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=8.94
2026-04-14 10:08:33.664 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=11.09
2026-04-14 10:08:33.664 | step 3 | route=IT_Ticket | empId=49869 | apiMs=60.86 | totalMs=60.86
2026-04-14 10:08:39.470 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=10:08:39.470
2026-04-14 10:08:39.815 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=343.77
2026-04-14 10:08:39.818 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=347.54 | totalMs=347.54
2026-04-14 10:08:47.136 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=10:08:47.136
2026-04-14 10:08:47.176 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=39.69
2026-04-14 10:08:47.179 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=43.76 | totalMs=43.76
2026-04-14 10:09:39.993 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:09:39.993
2026-04-14 10:09:40.006 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=13.2
2026-04-14 10:09:40.010 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=17.01 | totalMs=17.01
2026-04-14 10:09:40.013 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:09:40.013
2026-04-14 10:09:40.073 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=57.88
2026-04-14 10:09:40.076 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=63.18 | totalMs=63.18
2026-04-14 10:09:40.076 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:09:40.076
2026-04-14 10:09:40.101 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.52
2026-04-14 10:09:40.102 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=25.32 | totalMs=25.32
2026-04-14 10:09:42.144 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:09:42.144
2026-04-14 10:09:42.161 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=15.52
2026-04-14 10:09:42.169 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=7.6
2026-04-14 10:09:42.177 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-04-14 10:09:42.186 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=7.81
2026-04-14 10:09:42.194 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=7.9
2026-04-14 10:09:42.205 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=10.64
2026-04-14 10:09:42.206 | step 3 | route=IT_Ticket | empId=49869 | apiMs=61.24 | totalMs=61.24
2026-04-14 10:09:42.206 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:09:42.206
2026-04-14 10:09:42.214 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=7.04
2026-04-14 10:09:42.222 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=7.85
2026-04-14 10:09:42.230 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=7.85
2026-04-14 10:09:42.231 | step 3 | route=IT_Ticket | empId=49869 | apiMs=24.58 | totalMs=24.58
2026-04-14 10:12:42.224 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:12:42.224
2026-04-14 10:12:42.439 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=213.71
2026-04-14 10:12:42.442 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=218.17 | totalMs=218.17
2026-04-14 10:12:42.993 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:42.993
2026-04-14 10:12:48.009 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:12:48.009
2026-04-14 10:12:48.176 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=166.78
2026-04-14 10:12:48.238 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=28.88
2026-04-14 10:12:48.258 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=249.44 | totalMs=249.44
2026-04-14 10:12:48.261 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:12:48.261
2026-04-14 10:12:48.341 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=78.87
2026-04-14 10:12:48.362 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.52
2026-04-14 10:12:48.384 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.56
2026-04-14 10:12:48.384 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=122.58 | totalMs=122.58
2026-04-14 10:12:50.603 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:12:50.603
2026-04-14 10:12:50.609 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.24
2026-04-14 10:12:50.618 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.01
2026-04-14 10:12:50.626 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8
2026-04-14 10:12:50.626 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=22.99 | totalMs=22.99
2026-04-14 10:12:51.983 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:12:51.983
2026-04-14 10:12:52.004 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=21.04
2026-04-14 10:12:52.005 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=21.97 | totalMs=21.97
2026-04-14 10:12:52.335 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:52.335
2026-04-14 10:15:48.213 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:15:48.213
2026-04-14 10:15:48.285 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=70.85
2026-04-14 10:15:48.292 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=4.22
2026-04-14 10:15:48.297 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=2.05
2026-04-14 10:15:48.301 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-14 10:15:48.325 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=23.87
2026-04-14 10:15:48.332 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=7.26
2026-04-14 10:15:48.333 | step 3 | route=IT_Ticket | empId=65386 | apiMs=119.45 | totalMs=119.45
2026-04-14 10:15:48.333 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:15:48.333
2026-04-14 10:15:48.354 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=20.29
2026-04-14 10:15:48.355 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-14 10:15:48.356 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-14 10:15:48.356 | step 3 | route=IT_Ticket | empId=65386 | apiMs=23.11 | totalMs=23.11
2026-04-14 10:16:18.622 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65386 | query called at=10:16:18.622
2026-04-14 10:16:19.052 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=429.88
2026-04-14 10:16:19.056 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65386 | apiMs=433.90 | totalMs=433.90
2026-04-14 10:16:21.321 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query called at=10:16:21.321
2026-04-14 10:16:21.351 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=26.64
2026-04-14 10:16:21.354 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65386 | apiMs=33.27 | totalMs=33.27
2026-04-14 10:17:13.548 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:17:13.548
2026-04-14 10:17:13.558 | step 2 | route=IT_TicketPost | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.13
2026-04-14 10:17:13.562 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=13.57 | totalMs=13.57
2026-04-14 10:17:13.565 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:17:13.565
2026-04-14 10:17:13.631 | step 2 | route=IT_TicketPost | empId=65386 | query=IT_Ticket_Save_SPOC | queryMs=62.5
2026-04-14 10:17:13.633 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=67.73 | totalMs=67.73
2026-04-14 10:17:13.633 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:17:13.633
2026-04-14 10:17:13.635 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-14 10:17:13.636 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=2.08 | totalMs=2.08
2026-04-14 10:17:19.857 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:17:19.857
2026-04-14 10:17:19.867 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-04-14 10:17:19.868 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-14 10:17:19.869 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.63
2026-04-14 10:17:19.870 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-14 10:17:19.873 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=2.07
2026-04-14 10:17:19.877 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=3.95
2026-04-14 10:17:19.877 | step 3 | route=IT_Ticket | empId=65386 | apiMs=20.49 | totalMs=20.49
2026-04-14 10:17:19.878 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:17:19.878
2026-04-14 10:17:19.880 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-04-14 10:17:19.881 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-14 10:17:19.882 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-14 10:17:19.883 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.41 | totalMs=4.41
2026-04-14 10:36:37.389 | step 1 | route=IT_Ticket | empId=27179 | query called at=10:36:37.389
2026-04-14 10:36:37.426 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=36.79
2026-04-14 10:36:37.428 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-14 10:36:37.429 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-14 10:36:37.430 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-04-14 10:36:37.445 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_it_Ticket_Details | queryMs=14.34
2026-04-14 10:36:37.449 | step 2 | route=IT_Ticket | empId=27179 | query=VMS_Comp_login_proc | queryMs=3.58
2026-04-14 10:36:37.449 | step 3 | route=IT_Ticket | empId=27179 | apiMs=59.96 | totalMs=59.96
2026-04-14 10:36:37.449 | step 1 | route=IT_Ticket | empId=27179 | query called at=10:36:37.449
2026-04-14 10:36:37.461 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=10.8
2026-04-14 10:36:37.462 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-14 10:36:37.463 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-14 10:36:37.463 | step 3 | route=IT_Ticket | empId=27179 | apiMs=13.78 | totalMs=13.78
2026-04-14 10:37:34.926 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27179 | query called at=10:37:34.926
2026-04-14 10:37:35.067 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=140.36
2026-04-14 10:37:35.071 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27179 | apiMs=144.79 | totalMs=144.79
2026-04-14 10:37:37.403 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27179 | query called at=10:37:37.403
2026-04-14 10:37:37.434 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=29.85
2026-04-14 10:37:37.437 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27179 | apiMs=33.90 | totalMs=33.90
2026-04-14 10:38:46.407 | step 1 | route=IT_Ticket | empId=32722 | query called at=10:38:46.407
2026-04-14 10:38:46.418 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-14 10:38:46.423 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-14 10:38:46.427 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-14 10:38:46.431 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-14 10:38:46.433 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=1.48
2026-04-14 10:38:46.439 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=5.87
2026-04-14 10:38:46.439 | step 3 | route=IT_Ticket | empId=32722 | apiMs=31.84 | totalMs=31.84
2026-04-14 10:38:46.440 | step 1 | route=IT_Ticket | empId=32722 | query called at=10:38:46.440
2026-04-14 10:38:46.441 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-14 10:38:46.443 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-14 10:38:46.444 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-14 10:38:46.445 | step 3 | route=IT_Ticket | empId=32722 | apiMs=4.93 | totalMs=4.93
2026-04-14 10:38:50.883 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32722 | query called at=10:38:50.883
2026-04-14 10:38:51.064 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=180.03
2026-04-14 10:38:51.067 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32722 | apiMs=183.79 | totalMs=183.79
2026-04-14 10:39:00.391 | step 1 | route=IT_TicketPost | empId=27179 | query called at=10:39:00.391
2026-04-14 10:39:00.401 | step 2 | route=IT_TicketPost | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-04-14 10:39:00.404 | step 3 | route=IT_TicketPost | empId=27179 | apiMs=13.23 | totalMs=13.23
2026-04-14 10:39:00.407 | step 1 | route=IT_TicketPost | empId=27179 | query called at=10:39:00.407
2026-04-14 10:39:00.431 | step 2 | route=IT_TicketPost | empId=27179 | query=IT_Ticket_Save_SPOC | queryMs=20.51
2026-04-14 10:39:00.433 | step 3 | route=IT_TicketPost | empId=27179 | apiMs=25.55 | totalMs=25.55
2026-04-14 10:39:00.433 | step 1 | route=IT_TicketPost | empId=27179 | query called at=10:39:00.433
2026-04-14 10:39:00.457 | step 2 | route=IT_TicketPost | empId=27179 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.38
2026-04-14 10:39:00.458 | step 3 | route=IT_TicketPost | empId=27179 | apiMs=24.14 | totalMs=24.14
2026-04-14 10:39:00.458 | step 1 | route=IT_TicketPost | empId=27179 | query called at=10:39:00.458
2026-04-14 10:39:00.460 | step 2 | route=IT_TicketPost | empId=27179 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-14 10:39:00.460 | step 3 | route=IT_TicketPost | empId=27179 | apiMs=1.90 | totalMs=1.90
2026-04-14 10:39:00.685 | step 1 | route=IT_Ticket | empId=27179 | query called at=10:39:00.685
2026-04-14 10:39:00.696 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-04-14 10:39:00.698 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-14 10:39:00.699 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-14 10:39:00.701 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-14 10:39:00.702 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-14 10:39:00.704 | step 2 | route=IT_Ticket | empId=27179 | query=VMS_Comp_login_proc | queryMs=1.24
2026-04-14 10:39:00.704 | step 3 | route=IT_Ticket | empId=27179 | apiMs=18.91 | totalMs=18.91
2026-04-14 10:39:00.705 | step 1 | route=IT_Ticket | empId=27179 | query called at=10:39:00.705
2026-04-14 10:39:00.706 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-14 10:39:00.707 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-14 10:39:00.708 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-14 10:39:00.709 | step 3 | route=IT_Ticket | empId=27179 | apiMs=3.99 | totalMs=3.99
2026-04-14 10:39:10.390 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32722 | query called at=10:39:10.390
2026-04-14 10:39:10.534 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=142.82
2026-04-14 10:39:10.537 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32722 | apiMs=146.68 | totalMs=146.68
2026-04-14 10:39:12.762 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query called at=10:39:12.762
2026-04-14 10:39:12.773 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-14 10:39:12.776 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32722 | apiMs=13.52 | totalMs=13.52
2026-04-14 10:39:53.689 | step 1 | route=IT_TicketPost | empId=32722 | query called at=10:39:53.689
2026-04-14 10:39:53.699 | step 2 | route=IT_TicketPost | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-14 10:39:53.703 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=13.66 | totalMs=13.66
2026-04-14 10:39:53.706 | step 1 | route=IT_TicketPost | empId=32722 | query called at=10:39:53.706
2026-04-14 10:39:53.729 | step 2 | route=IT_TicketPost | empId=32722 | query=IT_Ticket_Save_SPOC | queryMs=20.73
2026-04-14 10:39:53.731 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=25.66 | totalMs=25.66
2026-04-14 10:39:53.732 | step 1 | route=IT_TicketPost | empId=32722 | query called at=10:39:53.732
2026-04-14 10:39:53.734 | step 2 | route=IT_TicketPost | empId=32722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-04-14 10:39:53.734 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=2.31 | totalMs=2.31
2026-04-14 10:39:53.734 | step 1 | route=IT_TicketPost | empId=32722 | query called at=10:39:53.734
2026-04-14 10:39:53.736 | step 2 | route=IT_TicketPost | empId=32722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-14 10:39:53.736 | step 3 | route=IT_TicketPost | empId=32722 | apiMs=1.67 | totalMs=1.67
2026-04-14 10:39:59.669 | step 1 | route=IT_Ticket | empId=32722 | query called at=10:39:59.669
2026-04-14 10:39:59.679 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-14 10:39:59.684 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-14 10:39:59.688 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-14 10:39:59.689 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-14 10:39:59.691 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-14 10:39:59.697 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=5.88
2026-04-14 10:39:59.697 | step 3 | route=IT_Ticket | empId=32722 | apiMs=28.34 | totalMs=28.34
2026-04-14 10:39:59.698 | step 1 | route=IT_Ticket | empId=32722 | query called at=10:39:59.698
2026-04-14 10:39:59.699 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-14 10:39:59.700 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-14 10:39:59.702 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-14 10:39:59.702 | step 3 | route=IT_Ticket | empId=32722 | apiMs=4.44 | totalMs=4.44
2026-04-14 10:46:22.255 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:46:22.255
2026-04-14 10:46:22.297 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=42.11
2026-04-14 10:46:22.302 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-14 10:46:22.307 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-14 10:46:22.310 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-14 10:46:22.325 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=13.98
2026-04-14 10:46:22.328 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=3.32
2026-04-14 10:46:22.329 | step 3 | route=IT_Ticket | empId=46973 | apiMs=74.04 | totalMs=74.04
2026-04-14 10:46:22.329 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:46:22.329
2026-04-14 10:46:22.340 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=10.58
2026-04-14 10:46:22.341 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-14 10:46:22.342 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-14 10:46:22.343 | step 3 | route=IT_Ticket | empId=46973 | apiMs=13.42 | totalMs=13.42
2026-04-14 10:46:42.760 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:46:42.760
2026-04-14 10:46:43.193 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=433.02
2026-04-14 10:46:43.197 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=436.96 | totalMs=436.96
2026-04-14 10:46:46.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=10:46:46.577
2026-04-14 10:46:46.602 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=24.52
2026-04-14 10:46:46.605 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=28.60 | totalMs=28.60
2026-04-14 10:47:43.151 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:47:43.151
2026-04-14 10:47:43.167 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=15.08
2026-04-14 10:47:43.170 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=18.99 | totalMs=18.99
2026-04-14 10:47:43.173 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:47:43.173
2026-04-14 10:47:43.225 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=49.76
2026-04-14 10:47:43.229 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=56.07 | totalMs=56.07
2026-04-14 10:47:43.229 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:47:43.229
2026-04-14 10:47:43.233 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.24
2026-04-14 10:47:43.233 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=4.04 | totalMs=4.04
2026-04-14 10:47:44.412 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:47:44.412
2026-04-14 10:47:44.426 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=13.67
2026-04-14 10:47:44.427 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-14 10:47:44.429 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-14 10:47:44.430 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-14 10:47:44.432 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-14 10:47:44.438 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=6.05
2026-04-14 10:47:44.439 | step 3 | route=IT_Ticket | empId=46973 | apiMs=27.06 | totalMs=27.06
2026-04-14 10:47:44.439 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:47:44.439
2026-04-14 10:47:44.441 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-14 10:47:44.442 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-14 10:47:44.444 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-14 10:47:44.444 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.02 | totalMs=5.02
2026-04-14 10:47:57.792 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=10:47:57.792
2026-04-14 10:47:58.227 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=434.48
2026-04-14 10:47:58.227 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=435.61 | totalMs=435.61
2026-04-14 10:48:00.638 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=10:48:00.638
2026-04-14 10:48:00.650 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-04-14 10:48:00.655 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=16.37 | totalMs=16.37
2026-04-14 10:48:31.468 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:48:31.468
2026-04-14 10:48:31.479 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-04-14 10:48:31.482 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=13.48 | totalMs=13.48
2026-04-14 10:48:31.485 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:48:31.485
2026-04-14 10:48:31.568 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=79.72
2026-04-14 10:48:31.569 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=84.53 | totalMs=84.53
2026-04-14 10:48:31.570 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:48:31.570
2026-04-14 10:48:31.571 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-14 10:48:31.572 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.92 | totalMs=1.92
2026-04-14 10:48:31.572 | step 1 | route=IT_TicketPost | empId=46973 | query called at=10:48:31.572
2026-04-14 10:48:31.573 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-14 10:48:31.574 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.48 | totalMs=1.48
2026-04-14 10:48:43.354 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:48:43.354
2026-04-14 10:48:43.365 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-14 10:48:43.367 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-14 10:48:43.368 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-14 10:48:43.370 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-14 10:48:43.371 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-14 10:48:43.373 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-14 10:48:43.373 | step 3 | route=IT_Ticket | empId=46973 | apiMs=18.88 | totalMs=18.88
2026-04-14 10:48:43.374 | step 1 | route=IT_Ticket | empId=46973 | query called at=10:48:43.374
2026-04-14 10:48:43.375 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-14 10:48:43.376 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-14 10:48:43.378 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-14 10:48:43.378 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.25 | totalMs=4.25
2026-04-14 10:49:39.763 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:49:39.763
2026-04-14 10:49:39.774 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-14 10:49:39.776 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-14 10:49:39.777 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-14 10:49:39.779 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-14 10:49:39.780 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-14 10:49:39.782 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.63
2026-04-14 10:49:39.782 | step 3 | route=IT_Ticket | empId=51120 | apiMs=19.42 | totalMs=19.42
2026-04-14 10:49:39.783 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:49:39.783
2026-04-14 10:49:39.785 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-04-14 10:49:39.787 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-14 10:49:39.788 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-14 10:49:39.788 | step 3 | route=IT_Ticket | empId=51120 | apiMs=5.11 | totalMs=5.11
2026-04-14 10:49:53.372 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:49:53.372
2026-04-14 10:49:53.807 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=435.13
2026-04-14 10:49:53.811 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=439.13 | totalMs=439.13
2026-04-14 10:50:40.760 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:50:40.760
2026-04-14 10:50:40.792 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=31.47
2026-04-14 10:50:40.795 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=35.35 | totalMs=35.35
2026-04-14 10:50:42.007 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:50:42.007
2026-04-14 10:50:42.035 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=27.53
2026-04-14 10:50:42.038 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=31.19 | totalMs=31.19
2026-04-14 10:50:42.742 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:50:42.742
2026-04-14 10:50:42.754 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.37
2026-04-14 10:50:42.757 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=14.79 | totalMs=14.79
2026-04-14 10:50:43.847 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:50:43.847
2026-04-14 10:50:43.860 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-14 10:50:43.863 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=15.79 | totalMs=15.79
2026-04-14 10:57:47.222 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:57:47.222
2026-04-14 10:57:47.264 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=41.75
2026-04-14 10:57:47.269 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-14 10:57:47.273 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-14 10:57:47.277 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-14 10:57:47.301 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=23.78
2026-04-14 10:57:47.307 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=5.5
2026-04-14 10:57:47.307 | step 3 | route=IT_Ticket | empId=55868 | apiMs=85.36 | totalMs=85.36
2026-04-14 10:57:47.308 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:57:47.308
2026-04-14 10:57:47.326 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=18.44
2026-04-14 10:57:47.328 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-14 10:57:47.329 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-14 10:57:47.329 | step 3 | route=IT_Ticket | empId=55868 | apiMs=21.76 | totalMs=21.76
2026-04-14 10:58:16.546 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:58:16.546
2026-04-14 10:58:16.600 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=53.25
2026-04-14 10:58:16.600 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=54.30 | totalMs=54.30
2026-04-14 10:58:17.563 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:58:17.563
2026-04-14 10:58:20.876 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:58:20.876
2026-04-14 10:58:20.897 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=20.22
2026-04-14 10:58:20.900 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=24.00 | totalMs=24.00
2026-04-14 10:58:20.903 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:58:20.903
2026-04-14 10:58:21.007 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=101.11
2026-04-14 10:58:21.023 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=120.70 | totalMs=120.70
2026-04-14 10:58:21.024 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:58:21.024
2026-04-14 10:58:21.032 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.05
2026-04-14 10:58:21.033 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=8.96 | totalMs=8.96
2026-04-14 10:58:22.737 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:58:22.737
2026-04-14 10:58:22.748 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-14 10:58:22.750 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-14 10:58:22.751 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-14 10:58:22.753 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 10:58:22.754 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-14 10:58:22.761 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=6.13
2026-04-14 10:58:22.761 | step 3 | route=IT_Ticket | empId=51120 | apiMs=23.69 | totalMs=23.69
2026-04-14 10:58:22.761 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:58:22.761
2026-04-14 10:58:22.763 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-14 10:58:22.764 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-14 10:58:22.766 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-14 10:58:22.766 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.54 | totalMs=4.54
2026-04-14 10:58:27.429 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:58:27.429
2026-04-14 10:58:27.495 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=65.33
2026-04-14 10:58:27.511 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=14.47
2026-04-14 10:58:27.514 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.52
2026-04-14 10:58:27.517 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.45
2026-04-14 10:58:27.519 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=90.45 | totalMs=90.45
2026-04-14 10:58:27.519 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:58:27.519
2026-04-14 10:58:27.521 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-14 10:58:27.523 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-14 10:58:27.524 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-14 10:58:27.524 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.81 | totalMs=4.81
2026-04-14 10:58:27.525 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:58:27.525
2026-04-14 10:58:27.526 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-14 10:58:27.527 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-14 10:58:27.529 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-14 10:58:27.529 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.40 | totalMs=4.40
2026-04-14 10:58:27.530 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:58:27.530
2026-04-14 10:58:27.531 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-14 10:58:27.532 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-14 10:58:27.534 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-14 10:58:27.534 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.49 | totalMs=4.49
2026-04-14 10:58:27.535 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:58:27.535
2026-04-14 10:58:27.536 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-14 10:58:27.538 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-14 10:58:27.539 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-14 10:58:27.539 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.66 | totalMs=4.66
2026-04-14 10:58:27.921 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:58:27.921
2026-04-14 10:58:27.942 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=20.69
2026-04-14 10:58:27.942 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=21.69 | totalMs=21.69
2026-04-14 10:58:28.710 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:58:28.710
2026-04-14 10:58:30.280 | step 1 | route=HW_TicketFun | empId= | query called at=10:58:30.280
2026-04-14 10:58:30.291 | step 2 | route=HW_TicketFun | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=10.96
2026-04-14 10:58:30.292 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.10 | totalMs=12.10
2026-04-14 11:00:03.839 | step 1 | route=HW_TicketPost | empId=55868 | query called at=11:00:03.839
2026-04-14 11:00:03.867 | step 2 | route=HW_TicketPost | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=27.43
2026-04-14 11:00:03.870 | step 3 | route=HW_TicketPost | empId=55868 | apiMs=31.28 | totalMs=31.28
2026-04-14 11:00:03.873 | step 1 | route=HW_TicketPost | empId=55868 | query called at=11:00:03.873
2026-04-14 11:00:03.877 | step 2 | route=HW_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-14 11:00:03.878 | step 3 | route=HW_TicketPost | empId=55868 | apiMs=4.72 | totalMs=4.72
2026-04-14 11:00:03.878 | step 1 | route=HW_TicketPost | empId=55868 | query called at=11:00:03.878
2026-04-14 11:00:03.880 | step 2 | route=HW_TicketPost | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.67
2026-04-14 11:00:03.881 | step 3 | route=HW_TicketPost | empId=55868 | apiMs=2.33 | totalMs=2.33
2026-04-14 11:00:03.881 | step 1 | route=HW_TicketPost | empId=55868 | query called at=11:00:03.881
2026-04-14 11:00:03.929 | step 2 | route=HW_TicketPost | empId=55868 | query=hw_ticket_save_proc_kpi | queryMs=47.78
2026-04-14 11:00:03.931 | step 3 | route=HW_TicketPost | empId=55868 | apiMs=50.07 | totalMs=50.07
2026-04-14 11:00:05.034 | step 1 | route=IT_Ticket | empId=55868 | query called at=11:00:05.034
2026-04-14 11:00:05.044 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-14 11:00:05.046 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-14 11:00:05.048 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-14 11:00:05.049 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-14 11:00:05.051 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-14 11:00:05.057 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=5.96
2026-04-14 11:00:05.057 | step 3 | route=IT_Ticket | empId=55868 | apiMs=23.78 | totalMs=23.78
2026-04-14 11:00:05.058 | step 1 | route=IT_Ticket | empId=55868 | query called at=11:00:05.058
2026-04-14 11:00:05.060 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-14 11:00:05.061 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-14 11:00:05.062 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-14 11:00:05.063 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.64 | totalMs=4.64
2026-04-14 11:06:35.949 | step 1 | route=IT_Ticket | empId=27862 | query called at=11:06:35.949
2026-04-14 11:06:35.970 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=19.72
2026-04-14 11:06:35.979 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=5.85
2026-04-14 11:06:35.992 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-14 11:06:36.004 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.13
2026-04-14 11:06:36.016 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=11.14
2026-04-14 11:06:36.035 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=19.32
2026-04-14 11:06:36.036 | step 3 | route=IT_Ticket | empId=27862 | apiMs=86.60 | totalMs=86.60
2026-04-14 11:06:36.036 | step 1 | route=IT_Ticket | empId=27862 | query called at=11:06:36.036
2026-04-14 11:06:36.046 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=9.15
2026-04-14 11:06:36.058 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=11.66
2026-04-14 11:06:36.071 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=12.65
2026-04-14 11:06:36.071 | step 3 | route=IT_Ticket | empId=27862 | apiMs=34.80 | totalMs=34.80
2026-04-14 11:06:42.750 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=11:06:42.750
2026-04-14 11:06:42.930 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=179.34
2026-04-14 11:06:42.930 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=180.35 | totalMs=180.35
2026-04-14 11:06:44.489 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=11:06:44.489
2026-04-14 11:06:44.500 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-14 11:06:44.503 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=14.13 | totalMs=14.13
2026-04-14 11:09:50.720 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:09:50.720
2026-04-14 11:09:50.731 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-14 11:09:50.736 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-14 11:09:50.740 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-14 11:09:50.744 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-14 11:09:50.746 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-14 11:09:50.752 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=6.17
2026-04-14 11:09:50.753 | step 3 | route=IT_Ticket | empId=52188 | apiMs=32.97 | totalMs=32.97
2026-04-14 11:09:50.753 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:09:50.753
2026-04-14 11:09:50.755 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-14 11:09:50.756 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-14 11:09:50.757 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-14 11:09:50.758 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.77 | totalMs=4.77
2026-04-14 11:09:55.831 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=11:09:55.831
2026-04-14 11:09:56.144 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=312.83
2026-04-14 11:09:56.145 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=313.93 | totalMs=313.93
2026-04-14 11:09:58.327 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=11:09:58.327
2026-04-14 11:09:58.353 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=26.18
2026-04-14 11:09:58.357 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=29.96 | totalMs=29.96
2026-04-14 11:11:16.130 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:11:16.130
2026-04-14 11:11:16.141 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-14 11:11:16.145 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=14.48 | totalMs=14.48
2026-04-14 11:11:16.148 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:11:16.148
2026-04-14 11:11:16.180 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=29.41
2026-04-14 11:11:16.183 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=34.94 | totalMs=34.94
2026-04-14 11:11:16.183 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:11:16.183
2026-04-14 11:11:16.186 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-14 11:11:16.186 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=3.01 | totalMs=3.01
2026-04-14 11:11:16.416 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:11:16.416
2026-04-14 11:11:16.428 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-14 11:11:16.429 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-14 11:11:16.431 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 11:11:16.432 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-14 11:11:16.434 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-14 11:11:16.440 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=5.82
2026-04-14 11:11:16.441 | step 3 | route=IT_Ticket | empId=52188 | apiMs=24.25 | totalMs=24.25
2026-04-14 11:11:16.442 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:11:16.442
2026-04-14 11:11:16.444 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.71
2026-04-14 11:11:16.445 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-14 11:11:16.446 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-14 11:11:16.447 | step 3 | route=IT_Ticket | empId=52188 | apiMs=5.16 | totalMs=5.16
2026-04-14 11:14:12.224 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:14:12.224
2026-04-14 11:14:12.239 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=14.56
2026-04-14 11:14:12.241 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-04-14 11:14:12.243 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-14 11:14:12.244 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-14 11:14:12.246 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-14 11:14:12.253 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=6.38
2026-04-14 11:14:12.253 | step 3 | route=IT_Ticket | empId=18441 | apiMs=28.85 | totalMs=28.85
2026-04-14 11:14:12.254 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:14:12.254
2026-04-14 11:14:12.255 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-14 11:14:12.257 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-14 11:14:12.258 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-14 11:14:12.258 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.73 | totalMs=4.73
2026-04-14 11:14:22.290 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=11:14:22.290
2026-04-14 11:14:22.450 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=158.85
2026-04-14 11:14:22.453 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=162.93 | totalMs=162.93
2026-04-14 11:14:24.359 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=11:14:24.359
2026-04-14 11:14:24.371 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-04-14 11:14:24.375 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=15.95 | totalMs=15.95
2026-04-14 11:14:24.651 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=11:14:24.651
2026-04-14 11:14:24.749 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=97.69
2026-04-14 11:14:24.749 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=98.87 | totalMs=98.87
2026-04-14 11:14:25.421 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:14:25.421
2026-04-14 11:14:31.768 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=11:14:31.768
2026-04-14 11:14:31.832 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=64.03
2026-04-14 11:14:31.834 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=66.70 | totalMs=66.70
2026-04-14 11:14:31.835 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=11:14:31.835
2026-04-14 11:14:31.836 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-14 11:14:31.838 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-14 11:14:31.839 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-14 11:14:31.839 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=4.28 | totalMs=4.28
2026-04-14 11:14:34.508 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=11:14:34.508
2026-04-14 11:14:34.548 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=39.59
2026-04-14 11:14:34.549 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=40.66 | totalMs=40.66
2026-04-14 11:14:36.170 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:14:36.170
2026-04-14 11:15:19.109 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:15:19.109
2026-04-14 11:15:19.120 | step 2 | route=IT_TicketPost | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-14 11:15:19.123 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=14.28 | totalMs=14.28
2026-04-14 11:15:19.127 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:15:19.127
2026-04-14 11:15:19.156 | step 2 | route=IT_TicketPost | empId=18441 | query=IT_Ticket_Save_SPOC | queryMs=26.25
2026-04-14 11:15:19.162 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=34.52 | totalMs=34.52
2026-04-14 11:15:19.162 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:15:19.162
2026-04-14 11:15:19.164 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-14 11:15:19.164 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=2.21 | totalMs=2.21
2026-04-14 11:15:19.165 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:15:19.165
2026-04-14 11:15:19.166 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-14 11:15:19.166 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=1.56 | totalMs=1.56
2026-04-14 11:15:24.736 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:15:24.736
2026-04-14 11:15:24.747 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-14 11:15:24.748 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-14 11:15:24.750 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-14 11:15:24.751 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-14 11:15:24.753 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-14 11:15:24.758 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=4.97
2026-04-14 11:15:24.759 | step 3 | route=IT_Ticket | empId=18441 | apiMs=22.56 | totalMs=22.56
2026-04-14 11:15:24.759 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:15:24.759
2026-04-14 11:15:24.761 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-14 11:15:24.762 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-14 11:15:24.763 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-14 11:15:24.764 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.99 | totalMs=4.99
2026-04-14 11:16:03.327 | step 1 | route=IT_TicketPost | empId=27862 | query called at=11:16:03.327
2026-04-14 11:16:03.337 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-04-14 11:16:03.340 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=13.32 | totalMs=13.32
2026-04-14 11:16:03.343 | step 1 | route=IT_TicketPost | empId=27862 | query called at=11:16:03.343
2026-04-14 11:16:03.487 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=140.46
2026-04-14 11:16:03.519 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=176.17 | totalMs=176.17
2026-04-14 11:16:03.520 | step 1 | route=IT_TicketPost | empId=27862 | query called at=11:16:03.520
2026-04-14 11:16:03.522 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-14 11:16:03.522 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=2.16 | totalMs=2.16
2026-04-14 11:16:03.522 | step 1 | route=IT_TicketPost | empId=27862 | query called at=11:16:03.522
2026-04-14 11:16:03.523 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-14 11:16:03.524 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.38 | totalMs=1.38
2026-04-14 11:16:15.020 | step 1 | route=IT_Ticket | empId=27862 | query called at=11:16:15.020
2026-04-14 11:16:15.030 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-14 11:16:15.035 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-14 11:16:15.038 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-14 11:16:15.040 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-14 11:16:15.042 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.49
2026-04-14 11:16:15.048 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=5.88
2026-04-14 11:16:15.048 | step 3 | route=IT_Ticket | empId=27862 | apiMs=28.48 | totalMs=28.48
2026-04-14 11:16:15.049 | step 1 | route=IT_Ticket | empId=27862 | query called at=11:16:15.049
2026-04-14 11:16:15.050 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-14 11:16:15.052 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-14 11:16:15.053 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-14 11:16:15.053 | step 3 | route=IT_Ticket | empId=27862 | apiMs=4.49 | totalMs=4.49
2026-04-14 11:20:25.468 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:20:25.468
2026-04-14 11:20:25.485 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=16.21
2026-04-14 11:20:25.493 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=4.97
2026-04-14 11:20:25.501 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=5.46
2026-04-14 11:20:25.510 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=5.61
2026-04-14 11:20:25.518 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=8.14
2026-04-14 11:20:25.529 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=10.93
2026-04-14 11:20:25.530 | step 3 | route=IT_Ticket | empId=28059 | apiMs=61.98 | totalMs=61.98
2026-04-14 11:20:25.530 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:20:25.530
2026-04-14 11:20:25.538 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=7.21
2026-04-14 11:20:25.546 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-04-14 11:20:25.555 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-04-14 11:20:25.555 | step 3 | route=IT_Ticket | empId=28059 | apiMs=24.63 | totalMs=24.63
2026-04-14 11:20:50.141 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=11:20:50.141
2026-04-14 11:20:50.238 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=96.24
2026-04-14 11:20:50.241 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=99.93 | totalMs=99.93
2026-04-14 11:21:06.619 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=11:21:06.619
2026-04-14 11:21:06.716 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=96.58
2026-04-14 11:21:06.719 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=100.68 | totalMs=100.68
2026-04-14 11:21:09.123 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=11:21:09.123
2026-04-14 11:21:09.133 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-14 11:21:09.136 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=13.22 | totalMs=13.22
2026-04-14 11:22:29.174 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:22:29.174
2026-04-14 11:22:29.188 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=14
2026-04-14 11:22:29.197 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=7.76
2026-04-14 11:22:29.205 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-04-14 11:22:29.213 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-14 11:22:29.222 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=8.1
2026-04-14 11:22:29.233 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=11.32
2026-04-14 11:22:29.234 | step 3 | route=IT_Ticket | empId=41073 | apiMs=59.94 | totalMs=59.94
2026-04-14 11:22:29.234 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:22:29.234
2026-04-14 11:22:29.242 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.49
2026-04-14 11:22:29.250 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-04-14 11:22:29.259 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.45
2026-04-14 11:22:29.260 | step 3 | route=IT_Ticket | empId=41073 | apiMs=25.30 | totalMs=25.30
2026-04-14 11:22:43.050 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=11:22:43.050
2026-04-14 11:22:43.527 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=475.89
2026-04-14 11:22:43.530 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=479.76 | totalMs=479.76
2026-04-14 11:22:45.476 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=11:22:45.476
2026-04-14 11:22:45.488 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-04-14 11:22:45.491 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=15.08 | totalMs=15.08
2026-04-14 11:22:52.804 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:22:52.804
2026-04-14 11:22:52.815 | step 2 | route=IT_TicketPost | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-14 11:22:52.819 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=14.83 | totalMs=14.83
2026-04-14 11:22:52.822 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:22:52.822
2026-04-14 11:22:52.842 | step 2 | route=IT_TicketPost | empId=28059 | query=IT_Ticket_Save_SPOC | queryMs=16.75
2026-04-14 11:22:52.844 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=21.37 | totalMs=21.37
2026-04-14 11:22:52.844 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:22:52.844
2026-04-14 11:22:52.846 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-04-14 11:22:52.846 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=2.41 | totalMs=2.41
2026-04-14 11:22:54.078 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:22:54.078
2026-04-14 11:22:54.092 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-14 11:22:54.096 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-14 11:22:54.098 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-14 11:22:54.099 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-14 11:22:54.101 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-14 11:22:54.103 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-14 11:22:54.103 | step 3 | route=IT_Ticket | empId=28059 | apiMs=24.49 | totalMs=24.49
2026-04-14 11:22:54.103 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:22:54.103
2026-04-14 11:22:54.105 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-14 11:22:54.106 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-14 11:22:54.108 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-14 11:22:54.108 | step 3 | route=IT_Ticket | empId=28059 | apiMs=4.71 | totalMs=4.71
2026-04-14 11:28:43.112 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:28:43.112
2026-04-14 11:28:43.128 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=15.5
2026-04-14 11:28:43.132 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=19.51 | totalMs=19.51
2026-04-14 11:28:43.135 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:28:43.135
2026-04-14 11:28:43.234 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=96.33
2026-04-14 11:28:43.241 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=106.46 | totalMs=106.46
2026-04-14 11:28:43.241 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:28:43.241
2026-04-14 11:28:43.243 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-14 11:28:43.244 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.08 | totalMs=2.08
2026-04-14 11:28:43.244 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:28:43.244
2026-04-14 11:28:43.245 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-14 11:28:43.245 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.37 | totalMs=1.37
2026-04-14 11:28:43.470 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:28:43.470
2026-04-14 11:28:43.487 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=16.7
2026-04-14 11:28:43.489 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-04-14 11:28:43.490 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-14 11:28:43.491 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-14 11:28:43.493 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-14 11:28:43.494 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=0.97
2026-04-14 11:28:43.494 | step 3 | route=IT_Ticket | empId=41073 | apiMs=24.23 | totalMs=24.23
2026-04-14 11:28:43.495 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:28:43.495
2026-04-14 11:28:43.496 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-14 11:28:43.497 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-14 11:28:43.499 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-14 11:28:43.499 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.22 | totalMs=4.22
2026-04-14 11:29:01.757 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=11:29:01.757
2026-04-14 11:29:02.241 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=483.99
2026-04-14 11:29:02.245 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=487.81 | totalMs=487.81
2026-04-14 11:29:04.778 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=11:29:04.778
2026-04-14 11:29:04.796 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=17.4
2026-04-14 11:29:04.799 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=21.20 | totalMs=21.20
2026-04-14 11:29:37.451 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:29:37.451
2026-04-14 11:29:37.466 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.36
2026-04-14 11:29:37.466 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=15.45 | totalMs=15.45
2026-04-14 11:29:37.467 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:29:37.467
2026-04-14 11:29:37.504 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=36.83
2026-04-14 11:29:37.517 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=49.72 | totalMs=49.72
2026-04-14 11:29:37.517 | step 1 | route=IT_TicketPost | empId=51120 | query called at=11:29:37.517
2026-04-14 11:29:37.525 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.01
2026-04-14 11:29:37.526 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=8.98 | totalMs=8.98
2026-04-14 11:29:39.455 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:29:39.455
2026-04-14 11:29:39.465 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.12
2026-04-14 11:29:39.469 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-14 11:29:39.473 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-14 11:29:39.474 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-14 11:29:39.475 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-14 11:29:39.477 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-14 11:29:39.477 | step 3 | route=IT_Ticket | empId=51120 | apiMs=21.60 | totalMs=21.60
2026-04-14 11:29:39.477 | step 1 | route=IT_Ticket | empId=51120 | query called at=11:29:39.477
2026-04-14 11:29:39.479 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-14 11:29:39.480 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-14 11:29:39.481 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-14 11:29:39.481 | step 3 | route=IT_Ticket | empId=51120 | apiMs=3.90 | totalMs=3.90
2026-04-14 11:39:06.774 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:39:06.774
2026-04-14 11:39:06.817 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=42.65
2026-04-14 11:39:06.819 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-14 11:39:06.821 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=2.5
2026-04-14 11:39:06.823 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-14 11:39:06.848 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=24.3
2026-04-14 11:39:06.853 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=5.51
2026-04-14 11:39:06.854 | step 3 | route=IT_Ticket | empId=34771 | apiMs=80.07 | totalMs=80.07
2026-04-14 11:39:06.854 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:39:06.854
2026-04-14 11:39:06.873 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=18.54
2026-04-14 11:39:06.875 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-14 11:39:06.876 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-14 11:39:06.876 | step 3 | route=IT_Ticket | empId=34771 | apiMs=21.77 | totalMs=21.77
2026-04-14 11:39:14.113 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=11:39:14.113
2026-04-14 11:39:14.537 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=423.03
2026-04-14 11:39:14.540 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=426.93 | totalMs=426.93
2026-04-14 11:39:16.520 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=11:39:16.520
2026-04-14 11:39:16.532 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-04-14 11:39:16.533 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=12.26 | totalMs=12.26
2026-04-14 11:41:39.876 | step 1 | route=IT_TicketPost | empId=34771 | query called at=11:41:39.876
2026-04-14 11:41:39.932 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=55.22
2026-04-14 11:41:39.935 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=59.25 | totalMs=59.25
2026-04-14 11:41:39.938 | step 1 | route=IT_TicketPost | empId=34771 | query called at=11:41:39.938
2026-04-14 11:41:39.953 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=11.98
2026-04-14 11:41:39.963 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=24.40 | totalMs=24.40
2026-04-14 11:41:39.963 | step 1 | route=IT_TicketPost | empId=34771 | query called at=11:41:39.963
2026-04-14 11:41:39.966 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.39
2026-04-14 11:41:39.966 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=3.15 | totalMs=3.15
2026-04-14 11:41:50.684 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:41:50.684
2026-04-14 11:41:51.817 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:41:51.817
2026-04-14 11:41:51.830 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-14 11:41:51.834 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-14 11:41:51.836 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-14 11:41:51.837 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-14 11:41:51.839 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-14 11:41:51.845 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=5.95
2026-04-14 11:41:51.845 | step 3 | route=IT_Ticket | empId=34771 | apiMs=28.73 | totalMs=28.73
2026-04-14 11:41:51.846 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:41:51.846
2026-04-14 11:41:51.848 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-14 11:41:51.849 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-14 11:41:51.851 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-14 11:41:51.851 | step 3 | route=IT_Ticket | empId=34771 | apiMs=5.07 | totalMs=5.07
2026-04-14 11:41:55.364 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=11:41:55.364
2026-04-14 11:41:55.422 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=57.48
2026-04-14 11:41:55.425 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=61.32 | totalMs=61.32
2026-04-14 11:41:55.819 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:41:55.819
2026-04-14 11:42:00.613 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=11:42:00.613
2026-04-14 11:42:00.655 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=41.39
2026-04-14 11:42:00.660 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=46.91 | totalMs=46.91
2026-04-14 11:42:00.663 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=11:42:00.663
2026-04-14 11:42:00.667 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-14 11:42:00.669 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-14 11:42:00.670 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-14 11:42:00.670 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=6.89 | totalMs=6.89
2026-04-14 11:42:03.236 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=11:42:03.236
2026-04-14 11:42:03.261 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=24.5
2026-04-14 11:42:03.261 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=25.39 | totalMs=25.39
2026-04-14 11:42:03.589 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:42:03.589
2026-04-14 12:18:15.361 | step 1 | route=IT_Ticket_Report | empId=68413 | query called at=12:18:15.361
2026-04-14 12:18:15.817 | step 2 | route=IT_Ticket_Report | empId=68413 | query=kpi_it_ticket_report_page_proc | queryMs=455.2
2026-04-14 12:18:15.821 | step 3 | route=IT_Ticket_Report | empId=68413 | apiMs=459.34 | totalMs=459.34
2026-04-14 12:18:16.180 | step 4 | route=pageRenderd | empId=68413 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:18:16.180
2026-04-14 12:18:17.449 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:18:17.449
2026-04-14 12:18:17.490 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=41.05
2026-04-14 12:18:17.501 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-04-14 12:18:17.502 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-14 12:18:17.503 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-14 12:18:17.523 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=19.22
2026-04-14 12:18:17.528 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=4.95
2026-04-14 12:18:17.529 | step 3 | route=IT_Ticket | empId=68413 | apiMs=79.79 | totalMs=79.79
2026-04-14 12:18:17.529 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:18:17.529
2026-04-14 12:18:17.542 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=12.86
2026-04-14 12:18:17.544 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-14 12:18:17.546 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.71
2026-04-14 12:18:17.546 | step 3 | route=IT_Ticket | empId=68413 | apiMs=16.64 | totalMs=16.64
2026-04-14 12:18:24.812 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=12:18:24.812
2026-04-14 12:18:25.072 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=258.51
2026-04-14 12:18:25.075 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=262.76 | totalMs=262.76
2026-04-14 12:18:26.612 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=12:18:26.612
2026-04-14 12:18:26.624 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.57
2026-04-14 12:18:26.628 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=15.70 | totalMs=15.70
2026-04-14 12:18:50.656 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:18:50.656
2026-04-14 12:18:50.667 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-14 12:18:50.670 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=13.91 | totalMs=13.91
2026-04-14 12:18:50.673 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:18:50.673
2026-04-14 12:18:50.719 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=42.4
2026-04-14 12:18:50.738 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=64.47 | totalMs=64.47
2026-04-14 12:18:50.738 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:18:50.738
2026-04-14 12:18:50.752 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.25
2026-04-14 12:18:50.752 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=14.12 | totalMs=14.12
2026-04-14 12:18:50.975 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:18:50.975
2026-04-14 12:18:50.985 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-14 12:18:50.987 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-14 12:18:50.989 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-14 12:18:50.990 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-14 12:18:50.992 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.78
2026-04-14 12:18:50.998 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=6.08
2026-04-14 12:18:50.999 | step 3 | route=IT_Ticket | empId=68413 | apiMs=24.10 | totalMs=24.10
2026-04-14 12:18:50.999 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:18:50.999
2026-04-14 12:18:51.001 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-14 12:18:51.002 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-14 12:18:51.003 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-14 12:18:51.003 | step 3 | route=IT_Ticket | empId=68413 | apiMs=3.90 | totalMs=3.90
2026-04-14 12:20:03.494 | step 1 | route=IT_Ticket | empId=59059 | query called at=12:20:03.494
2026-04-14 12:20:03.505 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-14 12:20:03.507 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-14 12:20:03.508 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-14 12:20:03.510 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-14 12:20:03.511 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-14 12:20:03.518 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=6.28
2026-04-14 12:20:03.518 | step 3 | route=IT_Ticket | empId=59059 | apiMs=24.16 | totalMs=24.16
2026-04-14 12:20:03.519 | step 1 | route=IT_Ticket | empId=59059 | query called at=12:20:03.519
2026-04-14 12:20:03.520 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-14 12:20:03.522 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-14 12:20:03.523 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-14 12:20:03.523 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.53 | totalMs=4.53
2026-04-14 12:20:16.598 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59059 | query called at=12:20:16.598
2026-04-14 12:20:16.765 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=166.44
2026-04-14 12:20:16.769 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59059 | apiMs=170.28 | totalMs=170.28
2026-04-14 12:20:20.367 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:20:20.367
2026-04-14 12:20:20.380 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-04-14 12:20:20.384 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-14 12:20:20.387 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-14 12:20:20.388 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-14 12:20:20.389 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-04-14 12:20:20.393 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=3.63
2026-04-14 12:20:20.394 | step 3 | route=IT_Ticket | empId=46982 | apiMs=26.92 | totalMs=26.92
2026-04-14 12:20:20.394 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:20:20.394
2026-04-14 12:20:20.395 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-14 12:20:20.396 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-14 12:20:20.397 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-14 12:20:20.398 | step 3 | route=IT_Ticket | empId=46982 | apiMs=3.49 | totalMs=3.49
2026-04-14 12:20:24.863 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query called at=12:20:24.863
2026-04-14 12:20:24.906 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=41.72
2026-04-14 12:20:24.906 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59059 | apiMs=42.76 | totalMs=42.76
2026-04-14 12:21:03.802 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:21:03.802
2026-04-14 12:21:03.812 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-04-14 12:21:03.814 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-14 12:21:03.815 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-14 12:21:03.816 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-14 12:21:03.818 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-14 12:21:03.819 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=1.13
2026-04-14 12:21:03.820 | step 3 | route=IT_Ticket | empId=67606 | apiMs=17.62 | totalMs=17.62
2026-04-14 12:21:03.820 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:21:03.820
2026-04-14 12:21:03.821 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-14 12:21:03.823 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-14 12:21:03.824 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-14 12:21:03.824 | step 3 | route=IT_Ticket | empId=67606 | apiMs=3.82 | totalMs=3.82
2026-04-14 12:21:04.811 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=12:21:04.811
2026-04-14 12:21:04.852 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=37.51
2026-04-14 12:21:04.855 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=43.77 | totalMs=43.77
2026-04-14 12:21:05.212 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:21:05.212
2026-04-14 12:21:07.642 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=12:21:07.642
2026-04-14 12:21:07.809 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=166.88
2026-04-14 12:21:07.810 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=167.88 | totalMs=167.88
2026-04-14 12:21:09.725 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=12:21:09.725
2026-04-14 12:21:09.748 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=22.93
2026-04-14 12:21:09.754 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=28.97 | totalMs=28.97
2026-04-14 12:21:09.757 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=12:21:09.757
2026-04-14 12:21:09.784 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.68
2026-04-14 12:21:09.785 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-14 12:21:09.787 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-14 12:21:09.787 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=29.91 | totalMs=29.91
2026-04-14 12:21:10.009 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=12:21:10.009
2026-04-14 12:21:10.024 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=14.23
2026-04-14 12:21:10.024 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=15.08 | totalMs=15.08
2026-04-14 12:21:10.338 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:21:10.338
2026-04-14 12:21:11.176 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=12:21:11.176
2026-04-14 12:21:11.188 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=11.62
2026-04-14 12:21:11.188 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=12.56 | totalMs=12.56
2026-04-14 12:21:27.012 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=12:21:27.012
2026-04-14 12:21:27.276 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=263.7
2026-04-14 12:21:27.279 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=267.66 | totalMs=267.66
2026-04-14 12:21:30.765 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=12:21:30.765
2026-04-14 12:21:30.804 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=38.18
2026-04-14 12:21:30.808 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=42.18 | totalMs=42.18
2026-04-14 12:21:31.539 | step 1 | route=IT_TicketPost | empId=59059 | query called at=12:21:31.539
2026-04-14 12:21:31.561 | step 2 | route=IT_TicketPost | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=17.37
2026-04-14 12:21:31.565 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=25.35 | totalMs=25.35
2026-04-14 12:21:31.568 | step 1 | route=IT_TicketPost | empId=59059 | query called at=12:21:31.568
2026-04-14 12:21:31.772 | step 2 | route=IT_TicketPost | empId=59059 | query=IT_Ticket_Save_SPOC | queryMs=204.13
2026-04-14 12:21:31.774 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=206.28 | totalMs=206.28
2026-04-14 12:21:31.774 | step 1 | route=IT_TicketPost | empId=59059 | query called at=12:21:31.774
2026-04-14 12:21:31.776 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-14 12:21:31.776 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=1.76 | totalMs=1.76
2026-04-14 12:21:31.777 | step 1 | route=IT_TicketPost | empId=59059 | query called at=12:21:31.777
2026-04-14 12:21:31.778 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-14 12:21:31.778 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=1.32 | totalMs=1.32
2026-04-14 12:21:33.706 | step 1 | route=IT_Ticket | empId=59059 | query called at=12:21:33.706
2026-04-14 12:21:33.715 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-04-14 12:21:33.720 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-14 12:21:33.723 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-14 12:21:33.725 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-14 12:21:33.726 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-14 12:21:33.727 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=0.95
2026-04-14 12:21:33.727 | step 3 | route=IT_Ticket | empId=59059 | apiMs=21.80 | totalMs=21.80
2026-04-14 12:21:33.728 | step 1 | route=IT_Ticket | empId=59059 | query called at=12:21:33.728
2026-04-14 12:21:33.729 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-14 12:21:33.730 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-14 12:21:33.731 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-14 12:21:33.731 | step 3 | route=IT_Ticket | empId=59059 | apiMs=3.56 | totalMs=3.56
2026-04-14 12:22:40.912 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:22:40.912
2026-04-14 12:22:40.922 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-14 12:22:40.925 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=13.61 | totalMs=13.61
2026-04-14 12:22:40.928 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:22:40.928
2026-04-14 12:22:41.037 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=105.87
2026-04-14 12:22:41.039 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=110.49 | totalMs=110.49
2026-04-14 12:22:41.039 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:22:41.039
2026-04-14 12:22:41.041 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-14 12:22:41.041 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=2.13 | totalMs=2.13
2026-04-14 12:22:52.652 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:22:52.652
2026-04-14 12:22:52.705 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=52.39
2026-04-14 12:22:52.706 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=53.43 | totalMs=53.43
2026-04-14 12:22:53.959 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:53.959
2026-04-14 12:22:55.956 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:22:55.956
2026-04-14 12:22:55.966 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-14 12:22:55.970 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-14 12:22:55.974 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-14 12:22:55.975 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-14 12:22:55.976 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-14 12:22:55.978 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=1.13
2026-04-14 12:22:55.978 | step 3 | route=IT_Ticket | empId=46982 | apiMs=22.57 | totalMs=22.57
2026-04-14 12:22:55.979 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:22:55.979
2026-04-14 12:22:55.980 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-14 12:22:55.981 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-14 12:22:55.983 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-14 12:22:55.983 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.11 | totalMs=4.11
2026-04-14 12:23:05.218 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:23:05.218
2026-04-14 12:23:05.249 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=29.99
2026-04-14 12:23:05.249 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=31.08 | totalMs=31.08
2026-04-14 12:23:06.259 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:06.259
2026-04-14 12:23:12.910 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=12:23:12.910
2026-04-14 12:23:13.093 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=183.1
2026-04-14 12:23:13.097 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=187.08 | totalMs=187.08
2026-04-14 12:23:15.398 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=12:23:15.398
2026-04-14 12:23:15.409 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-04-14 12:23:15.413 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=14.86 | totalMs=14.86
2026-04-14 12:23:18.475 | step 1 | route=IT_TicketPost | empId=67606 | query called at=12:23:18.475
2026-04-14 12:23:18.485 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-14 12:23:18.488 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=13.61 | totalMs=13.61
2026-04-14 12:23:18.491 | step 1 | route=IT_TicketPost | empId=67606 | query called at=12:23:18.491
2026-04-14 12:23:18.581 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=87.22
2026-04-14 12:23:18.594 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=102.77 | totalMs=102.77
2026-04-14 12:23:18.594 | step 1 | route=IT_TicketPost | empId=67606 | query called at=12:23:18.594
2026-04-14 12:23:18.603 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-04-14 12:23:18.603 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=8.79 | totalMs=8.79
2026-04-14 12:23:18.885 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:23:18.885
2026-04-14 12:23:18.894 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=8.9
2026-04-14 12:23:18.895 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-14 12:23:18.896 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.62
2026-04-14 12:23:18.897 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.63
2026-04-14 12:23:18.898 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=0.65
2026-04-14 12:23:18.900 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=0.75
2026-04-14 12:23:18.900 | step 3 | route=IT_Ticket | empId=67606 | apiMs=15.00 | totalMs=15.00
2026-04-14 12:23:18.900 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:23:18.900
2026-04-14 12:23:18.901 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-14 12:23:18.902 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.6
2026-04-14 12:23:18.903 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.59
2026-04-14 12:23:18.904 | step 3 | route=IT_Ticket | empId=67606 | apiMs=3.21 | totalMs=3.21
2026-04-14 12:23:29.231 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:23:29.231
2026-04-14 12:23:29.293 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=60.78
2026-04-14 12:23:29.296 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=64.76 | totalMs=64.76
2026-04-14 12:23:30.078 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:30.078
2026-04-14 12:23:54.428 | step 1 | route=IT_Ticket | empId=59591 | query called at=12:23:54.428
2026-04-14 12:23:54.443 | step 2 | route=IT_Ticket | empId=59591 | query=KPI_IT_Ticket_Details_New | queryMs=14.29
2026-04-14 12:23:54.451 | step 2 | route=IT_Ticket | empId=59591 | query=KPI_IT_Ticket_Details_New | queryMs=7.41
2026-04-14 12:23:54.459 | step 2 | route=IT_Ticket | empId=59591 | query=KPI_IT_Ticket_Details_New | queryMs=7.84
2026-04-14 12:23:54.468 | step 2 | route=IT_Ticket | empId=59591 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-04-14 12:23:54.476 | step 2 | route=IT_Ticket | empId=59591 | query=Kpi_it_Ticket_Details | queryMs=8.02
2026-04-14 12:23:54.484 | step 2 | route=IT_Ticket | empId=59591 | query=VMS_Comp_login_proc | queryMs=8.11
2026-04-14 12:23:54.485 | step 3 | route=IT_Ticket | empId=59591 | apiMs=56.65 | totalMs=56.65
2026-04-14 12:23:54.485 | step 1 | route=IT_Ticket | empId=59591 | query called at=12:23:54.485
2026-04-14 12:23:54.493 | step 2 | route=IT_Ticket | empId=59591 | query=Kpi_HW_Ticket_Details | queryMs=7.3
2026-04-14 12:23:54.501 | step 2 | route=IT_Ticket | empId=59591 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-04-14 12:23:54.510 | step 2 | route=IT_Ticket | empId=59591 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-04-14 12:23:54.510 | step 3 | route=IT_Ticket | empId=59591 | apiMs=24.60 | totalMs=24.60
2026-04-14 12:23:58.769 | step 1 | route=IT_Ticket_Report | empId=59591 | query called at=12:23:58.769
2026-04-14 12:23:58.843 | step 2 | route=IT_Ticket_Report | empId=59591 | query=kpi_it_ticket_report_page_proc | queryMs=74.16
2026-04-14 12:23:58.847 | step 3 | route=IT_Ticket_Report | empId=59591 | apiMs=78.16 | totalMs=78.16
2026-04-14 12:23:59.435 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:23:59.435
2026-04-14 12:24:00.499 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:24:00.499
2026-04-14 12:24:00.515 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=15.36
2026-04-14 12:24:00.519 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=19.19 | totalMs=19.19
2026-04-14 12:24:00.521 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:24:00.521
2026-04-14 12:24:00.535 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=10.79
2026-04-14 12:24:00.537 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=15.18 | totalMs=15.18
2026-04-14 12:24:00.537 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:24:00.537
2026-04-14 12:24:00.539 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-14 12:24:00.539 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=1.81 | totalMs=1.81
2026-04-14 12:24:02.186 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:24:02.186
2026-04-14 12:24:02.196 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.03
2026-04-14 12:24:02.198 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-14 12:24:02.199 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-14 12:24:02.207 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-04-14 12:24:02.216 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=7.92
2026-04-14 12:24:02.224 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=8.03
2026-04-14 12:24:02.224 | step 3 | route=IT_Ticket | empId=46982 | apiMs=37.82 | totalMs=37.82
2026-04-14 12:24:02.225 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:24:02.225
2026-04-14 12:24:02.232 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=7.01
2026-04-14 12:24:02.241 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=7.89
2026-04-14 12:24:02.249 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-04-14 12:24:02.249 | step 3 | route=IT_Ticket | empId=46982 | apiMs=24.29 | totalMs=24.29
2026-04-14 12:24:41.258 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:24:41.258
2026-04-14 12:24:41.282 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=22.76
2026-04-14 12:24:41.282 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=23.82 | totalMs=23.82
2026-04-14 12:24:41.873 | step 1 | route=Ticket_SPOC_Approve | empId=59059 | query called at=12:24:41.873
2026-04-14 12:24:41.888 | step 2 | route=Ticket_SPOC_Approve | empId=59059 | query=IT_TIcket_SPOCApp_Report | queryMs=14.34
2026-04-14 12:24:41.891 | step 3 | route=Ticket_SPOC_Approve | empId=59059 | apiMs=17.87 | totalMs=17.87
2026-04-14 12:24:42.429 | step 4 | route=pageRenderd | empId=59059 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:24:42.429
2026-04-14 12:24:43.360 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:24:43.360
2026-04-14 12:24:44.925 | step 1 | route=Ticket_SPOC_Approve | empId=59059 | query called at=12:24:44.925
2026-04-14 12:24:44.938 | step 2 | route=Ticket_SPOC_Approve | empId=59059 | query=IT_TIcket_SPOCApp_Report | queryMs=12.59
2026-04-14 12:24:44.942 | step 3 | route=Ticket_SPOC_Approve | empId=59059 | apiMs=16.32 | totalMs=16.32
2026-04-14 12:24:45.429 | step 4 | route=pageRenderd | empId=59059 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:24:45.429
2026-04-14 12:24:48.547 | step 1 | route=IT_Ticket | empId=59059 | query called at=12:24:48.547
2026-04-14 12:24:48.558 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-04-14 12:24:48.563 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-14 12:24:48.567 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-14 12:24:48.571 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-14 12:24:48.573 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.61
2026-04-14 12:24:48.575 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=1.4
2026-04-14 12:24:48.575 | step 3 | route=IT_Ticket | empId=59059 | apiMs=28.18 | totalMs=28.18
2026-04-14 12:24:48.576 | step 1 | route=IT_Ticket | empId=59059 | query called at=12:24:48.576
2026-04-14 12:24:48.577 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-14 12:24:48.579 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-14 12:24:48.580 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-14 12:24:48.580 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.61 | totalMs=4.61
2026-04-14 12:24:50.593 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:24:50.593
2026-04-14 12:24:50.630 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=35.74
2026-04-14 12:24:50.712 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=77.34
2026-04-14 12:24:50.724 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=130.43 | totalMs=130.43
2026-04-14 12:24:50.728 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:24:50.728
2026-04-14 12:24:50.730 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-04-14 12:24:50.732 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-14 12:24:50.733 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-14 12:24:50.733 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=5.92 | totalMs=5.92
2026-04-14 12:24:51.426 | step 1 | route=IT_Ticket_Report | empId=59059 | query called at=12:24:51.426
2026-04-14 12:24:51.519 | step 2 | route=IT_Ticket_Report | empId=59059 | query=kpi_it_ticket_report_page_proc | queryMs=92.43
2026-04-14 12:24:51.519 | step 3 | route=IT_Ticket_Report | empId=59059 | apiMs=93.49 | totalMs=93.49
2026-04-14 12:24:52.980 | step 4 | route=pageRenderd | empId=59059 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:24:52.980
2026-04-14 12:24:53.622 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:24:53.622
2026-04-14 12:24:53.624 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-14 12:24:53.625 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-14 12:24:53.627 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-14 12:24:53.627 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=5.34 | totalMs=5.34
2026-04-14 12:24:55.358 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:24:55.358
2026-04-14 12:24:55.374 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=15.31
2026-04-14 12:24:55.374 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=16.24 | totalMs=16.24
2026-04-14 12:24:55.749 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:24:55.749
2026-04-14 12:39:05.002 | step 1 | route=Ticket_SPOC_Approve | empId=39920 | query called at=12:39:05.002
2026-04-14 12:39:05.053 | step 2 | route=Ticket_SPOC_Approve | empId=39920 | query=IT_TIcket_SPOCApp_Report | queryMs=50.36
2026-04-14 12:39:05.053 | step 3 | route=Ticket_SPOC_Approve | empId=39920 | apiMs=51.40 | totalMs=51.40
2026-04-14 12:39:06.184 | step 4 | route=pageRenderd | empId=39920 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:39:06.184
2026-04-14 12:39:11.137 | step 1 | route=SPOC_Entry_Save | empId=39920 | query called at=12:39:11.137
2026-04-14 12:39:11.216 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=IT_Ticket_Update_SPOC | queryMs=78.05
2026-04-14 12:39:11.217 | step 3 | route=SPOC_Entry_Save | empId=39920 | apiMs=80.35 | totalMs=80.35
2026-04-14 12:39:11.218 | step 1 | route=SPOC_Entry_Save | empId=39920 | query called at=12:39:11.218
2026-04-14 12:39:11.220 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.09
2026-04-14 12:39:11.222 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-14 12:39:11.223 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-14 12:39:11.223 | step 3 | route=SPOC_Entry_Save | empId=39920 | apiMs=5.41 | totalMs=5.41
2026-04-14 12:39:12.770 | step 1 | route=Ticket_SPOC_Approve | empId=39920 | query called at=12:39:12.770
2026-04-14 12:39:12.786 | step 2 | route=Ticket_SPOC_Approve | empId=39920 | query=IT_TIcket_SPOCApp_Report | queryMs=15.83
2026-04-14 12:39:12.787 | step 3 | route=Ticket_SPOC_Approve | empId=39920 | apiMs=16.71 | totalMs=16.71
2026-04-14 12:39:14.220 | step 4 | route=pageRenderd | empId=39920 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:39:14.220
2026-04-14 12:44:05.710 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:44:05.710
2026-04-14 12:44:05.744 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=33.18
2026-04-14 12:44:05.749 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 12:44:05.753 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-14 12:44:05.756 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-14 12:44:05.775 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=17.89
2026-04-14 12:44:05.779 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=4.28
2026-04-14 12:44:05.780 | step 3 | route=IT_Ticket | empId=6770 | apiMs=69.48 | totalMs=69.48
2026-04-14 12:44:05.780 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:44:05.780
2026-04-14 12:44:05.795 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=14.01
2026-04-14 12:44:05.796 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-14 12:44:05.797 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-14 12:44:05.797 | step 3 | route=IT_Ticket | empId=6770 | apiMs=16.95 | totalMs=16.95
2026-04-14 12:44:10.424 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=12:44:10.424
2026-04-14 12:44:10.522 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=97.38
2026-04-14 12:44:10.522 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=98.76 | totalMs=98.76
2026-04-14 12:44:11.738 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=12:44:11.738
2026-04-14 12:44:11.750 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-04-14 12:44:11.753 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=15.75 | totalMs=15.75
2026-04-14 12:46:10.382 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:46:10.382
2026-04-14 12:46:10.393 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-14 12:46:10.396 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=13.90 | totalMs=13.90
2026-04-14 12:46:10.399 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:46:10.399
2026-04-14 12:46:10.432 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=29.76
2026-04-14 12:46:10.434 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=34.91 | totalMs=34.91
2026-04-14 12:46:10.435 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:46:10.435
2026-04-14 12:46:10.437 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-14 12:46:10.437 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.44 | totalMs=2.44
2026-04-14 12:46:10.437 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:46:10.437
2026-04-14 12:46:10.439 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-14 12:46:10.439 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=1.65 | totalMs=1.65
2026-04-14 12:46:15.265 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:46:15.265
2026-04-14 12:46:15.275 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-04-14 12:46:15.279 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-14 12:46:15.283 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 12:46:15.285 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-14 12:46:15.287 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-14 12:46:15.293 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=5.95
2026-04-14 12:46:15.293 | step 3 | route=IT_Ticket | empId=6770 | apiMs=27.98 | totalMs=27.98
2026-04-14 12:46:15.294 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:46:15.294
2026-04-14 12:46:15.295 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-14 12:46:15.297 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-14 12:46:15.298 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-14 12:46:15.299 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.98 | totalMs=4.98
2026-04-14 12:55:31.342 | step 1 | route=IT_Ticket | empId=34950 | query called at=12:55:31.342
2026-04-14 12:55:31.384 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=41.86
2026-04-14 12:55:31.389 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-14 12:55:31.393 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-14 12:55:31.397 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-14 12:55:31.422 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=24.3
2026-04-14 12:55:31.428 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=5.5
2026-04-14 12:55:31.428 | step 3 | route=IT_Ticket | empId=34950 | apiMs=86.39 | totalMs=86.39
2026-04-14 12:55:31.429 | step 1 | route=IT_Ticket | empId=34950 | query called at=12:55:31.429
2026-04-14 12:55:31.448 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=18.33
2026-04-14 12:55:31.449 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-14 12:55:31.450 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-14 12:55:31.450 | step 3 | route=IT_Ticket | empId=34950 | apiMs=21.63 | totalMs=21.63
2026-04-14 12:55:52.077 | step 1 | route=HW_TicketFun | empId= | query called at=12:55:52.077
2026-04-14 12:55:52.088 | step 2 | route=HW_TicketFun | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=10.3
2026-04-14 12:55:52.091 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.43 | totalMs=14.43
2026-04-14 12:56:23.950 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:56:23.950
2026-04-14 12:56:23.961 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-14 12:56:23.967 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=5.55
2026-04-14 12:56:23.968 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-14 12:56:23.970 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-04-14 12:56:23.972 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-14 12:56:23.978 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=5.79
2026-04-14 12:56:23.978 | step 3 | route=IT_Ticket | empId=41332 | apiMs=28.72 | totalMs=28.72
2026-04-14 12:56:23.979 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:56:23.979
2026-04-14 12:56:23.982 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=2.79
2026-04-14 12:56:23.983 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-14 12:56:23.986 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=2.02
2026-04-14 12:56:23.986 | step 3 | route=IT_Ticket | empId=41332 | apiMs=7.08 | totalMs=7.08
2026-04-14 12:56:33.855 | step 1 | route=HW_TicketPost | empId=34950 | query called at=12:56:33.855
2026-04-14 12:56:33.918 | step 2 | route=HW_TicketPost | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=59.82
2026-04-14 12:56:33.921 | step 3 | route=HW_TicketPost | empId=34950 | apiMs=66.77 | totalMs=66.77
2026-04-14 12:56:33.924 | step 1 | route=HW_TicketPost | empId=34950 | query called at=12:56:33.924
2026-04-14 12:56:33.950 | step 2 | route=HW_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.81
2026-04-14 12:56:33.951 | step 3 | route=HW_TicketPost | empId=34950 | apiMs=26.26 | totalMs=26.26
2026-04-14 12:56:33.951 | step 1 | route=HW_TicketPost | empId=34950 | query called at=12:56:33.951
2026-04-14 12:56:33.953 | step 2 | route=HW_TicketPost | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-14 12:56:33.953 | step 3 | route=HW_TicketPost | empId=34950 | apiMs=2.01 | totalMs=2.01
2026-04-14 12:56:33.954 | step 1 | route=HW_TicketPost | empId=34950 | query called at=12:56:33.954
2026-04-14 12:56:34.033 | step 2 | route=HW_TicketPost | empId=34950 | query=hw_ticket_save_proc_kpi | queryMs=78.71
2026-04-14 12:56:34.035 | step 3 | route=HW_TicketPost | empId=34950 | apiMs=81.01 | totalMs=81.01
2026-04-14 12:56:38.727 | step 1 | route=IT_Ticket | empId=34950 | query called at=12:56:38.727
2026-04-14 12:56:38.740 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-14 12:56:38.744 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-14 12:56:38.745 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-14 12:56:38.747 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-14 12:56:38.748 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-14 12:56:38.752 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=3.93
2026-04-14 12:56:38.753 | step 3 | route=IT_Ticket | empId=34950 | apiMs=25.42 | totalMs=25.42
2026-04-14 12:56:38.753 | step 1 | route=IT_Ticket | empId=34950 | query called at=12:56:38.753
2026-04-14 12:56:38.755 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-14 12:56:38.756 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-14 12:56:38.757 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-14 12:56:38.757 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.05 | totalMs=4.05
2026-04-14 12:56:38.983 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=12:56:38.983
2026-04-14 12:56:39.214 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=229.81
2026-04-14 12:56:39.217 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=233.49 | totalMs=233.49
2026-04-14 12:56:44.409 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=12:56:44.409
2026-04-14 12:56:44.422 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.75
2026-04-14 12:56:44.422 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=12.80 | totalMs=12.80
2026-04-14 12:59:25.093 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:59:25.093
2026-04-14 12:59:25.104 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-14 12:59:25.106 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-14 12:59:25.107 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 12:59:25.109 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 12:59:25.110 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-14 12:59:25.116 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=5.9
2026-04-14 12:59:25.117 | step 3 | route=IT_Ticket | empId=67606 | apiMs=23.50 | totalMs=23.50
2026-04-14 12:59:25.117 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:59:25.117
2026-04-14 12:59:25.119 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-14 12:59:25.120 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-14 12:59:25.121 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-14 12:59:25.121 | step 3 | route=IT_Ticket | empId=67606 | apiMs=3.76 | totalMs=3.76
2026-04-14 12:59:35.941 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=12:59:35.941
2026-04-14 12:59:36.176 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=235.33
2026-04-14 12:59:36.180 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=239.68 | totalMs=239.68
2026-04-14 12:59:40.343 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=12:59:40.343
2026-04-14 12:59:40.354 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=11.13
2026-04-14 12:59:40.358 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=14.92 | totalMs=14.92
2026-04-14 13:01:10.398 | step 1 | route=IT_TicketPost | empId=67606 | query called at=13:01:10.398
2026-04-14 13:01:10.425 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=25.99
2026-04-14 13:01:10.428 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=30.04 | totalMs=30.04
2026-04-14 13:01:10.431 | step 1 | route=IT_TicketPost | empId=67606 | query called at=13:01:10.431
2026-04-14 13:01:10.460 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=25.69
2026-04-14 13:01:10.472 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=41.18 | totalMs=41.18
2026-04-14 13:01:10.473 | step 1 | route=IT_TicketPost | empId=67606 | query called at=13:01:10.473
2026-04-14 13:01:10.481 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.64
2026-04-14 13:01:10.481 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=8.69 | totalMs=8.69
2026-04-14 13:01:10.712 | step 1 | route=IT_Ticket | empId=67606 | query called at=13:01:10.712
2026-04-14 13:01:10.722 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.22
2026-04-14 13:01:10.723 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-14 13:01:10.724 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-14 13:01:10.725 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-14 13:01:10.727 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-04-14 13:01:10.731 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=3.84
2026-04-14 13:01:10.731 | step 3 | route=IT_Ticket | empId=67606 | apiMs=19.21 | totalMs=19.21
2026-04-14 13:01:10.732 | step 1 | route=IT_Ticket | empId=67606 | query called at=13:01:10.732
2026-04-14 13:01:10.733 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-14 13:01:10.734 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-14 13:01:10.736 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-14 13:01:10.736 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.20 | totalMs=4.20
2026-04-14 13:01:14.381 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:01:14.381
2026-04-14 13:01:14.395 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=14.17
2026-04-14 13:01:14.399 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=17.85 | totalMs=17.85
2026-04-14 13:01:14.402 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:01:14.402
2026-04-14 13:01:14.416 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=11.66
2026-04-14 13:01:14.429 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=27.42 | totalMs=27.42
2026-04-14 13:01:14.429 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:01:14.429
2026-04-14 13:01:14.438 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-04-14 13:01:14.438 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=8.95 | totalMs=8.95
2026-04-14 13:01:16.672 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:01:16.672
2026-04-14 13:01:16.682 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-14 13:01:16.687 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-14 13:01:16.690 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-14 13:01:16.691 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-14 13:01:16.692 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=0.78
2026-04-14 13:01:16.694 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=0.84
2026-04-14 13:01:16.694 | step 3 | route=IT_Ticket | empId=41332 | apiMs=22.09 | totalMs=22.09
2026-04-14 13:01:16.695 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:01:16.695
2026-04-14 13:01:16.696 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-14 13:01:16.697 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-14 13:01:16.698 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-14 13:01:16.698 | step 3 | route=IT_Ticket | empId=41332 | apiMs=3.53 | totalMs=3.53
2026-04-14 13:10:59.376 | step 1 | route=DesignerTicket | empId=63209 | query called at=13:10:59.376
2026-04-14 13:10:59.433 | step 2 | route=DesignerTicket | empId=63209 | query=Kpi_HW_Ticket_Details | queryMs=56.66
2026-04-14 13:10:59.434 | step 3 | route=DesignerTicket | empId=63209 | apiMs=57.80 | totalMs=57.80
2026-04-14 13:10:59.435 | step 1 | route=DesignerTicket | empId=63209 | query called at=13:10:59.435
2026-04-14 13:10:59.442 | step 2 | route=DesignerTicket | empId=63209 | query=Kpi_HW_Ticket_Details | queryMs=6.84
2026-04-14 13:10:59.442 | step 3 | route=DesignerTicket | empId=63209 | apiMs=7.61 | totalMs=7.61
2026-04-14 13:10:59.443 | step 1 | route=DesignerTicket | empId=63209 | query called at=13:10:59.443
2026-04-14 13:10:59.460 | step 2 | route=DesignerTicket | empId=63209 | query=Desginer_Typeof_Works_Master_Proc | queryMs=17.27
2026-04-14 13:10:59.461 | step 3 | route=DesignerTicket | empId=63209 | apiMs=18.10 | totalMs=18.10
2026-04-14 13:11:06.481 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=13:11:06.481
2026-04-14 13:11:06.518 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=36.7
2026-04-14 13:11:06.521 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=40.20 | totalMs=40.20
2026-04-14 13:11:07.259 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:11:07.259
2026-04-14 13:11:23.069 | step 1 | route=IT_Ticket | empId=49869 | query called at=13:11:23.069
2026-04-14 13:11:23.115 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=44.97
2026-04-14 13:11:23.119 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-14 13:11:23.131 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=8.71
2026-04-14 13:11:23.139 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=5.61
2026-04-14 13:11:23.174 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=33.92
2026-04-14 13:11:23.185 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=11.01
2026-04-14 13:11:23.185 | step 3 | route=IT_Ticket | empId=49869 | apiMs=116.05 | totalMs=116.05
2026-04-14 13:11:23.186 | step 1 | route=IT_Ticket | empId=49869 | query called at=13:11:23.186
2026-04-14 13:11:23.193 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=6.75
2026-04-14 13:11:23.194 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-14 13:11:23.195 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-14 13:11:23.195 | step 3 | route=IT_Ticket | empId=49869 | apiMs=9.59 | totalMs=9.59
2026-04-14 13:11:50.396 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=13:11:50.396
2026-04-14 13:11:50.431 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=34.36
2026-04-14 13:11:50.434 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=37.57 | totalMs=37.57
2026-04-14 13:11:50.434 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=13:11:50.434
2026-04-14 13:11:50.436 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-14 13:11:50.438 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-14 13:11:50.439 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-14 13:11:50.440 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=5.23 | totalMs=5.23
2026-04-14 13:11:50.907 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=13:11:50.907
2026-04-14 13:11:50.926 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=18.55
2026-04-14 13:11:50.927 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=19.56 | totalMs=19.56
2026-04-14 13:11:51.359 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:11:51.359
2026-04-14 13:12:10.142 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=13:12:10.142
2026-04-14 13:12:10.284 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=141.7
2026-04-14 13:12:10.294 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=8.11
2026-04-14 13:12:10.298 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=1.38
2026-04-14 13:12:10.299 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=157.56 | totalMs=157.56
2026-04-14 13:12:10.299 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=13:12:10.299
2026-04-14 13:12:10.302 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-14 13:12:10.303 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-14 13:12:10.304 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-14 13:12:10.304 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=4.85 | totalMs=4.85
2026-04-14 13:12:10.305 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=13:12:10.305
2026-04-14 13:12:10.306 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-14 13:12:10.307 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-14 13:12:10.309 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-14 13:12:10.309 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=4.12 | totalMs=4.12
2026-04-14 13:12:10.309 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=13:12:10.309
2026-04-14 13:12:10.311 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-14 13:12:10.312 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-14 13:12:10.313 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-14 13:12:10.314 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=4.05 | totalMs=4.05
2026-04-14 13:12:10.648 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=13:12:10.648
2026-04-14 13:12:10.679 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=31.12
2026-04-14 13:12:10.680 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=32.10 | totalMs=32.10
2026-04-14 13:12:11.126 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:12:11.126
2026-04-14 13:12:19.166 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=13:12:19.166
2026-04-14 13:12:19.179 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=11.9
2026-04-14 13:12:19.181 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=14.44 | totalMs=14.44
2026-04-14 13:12:19.181 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=13:12:19.181
2026-04-14 13:12:19.183 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-14 13:12:19.184 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-14 13:12:19.186 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-14 13:12:19.186 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=4.76 | totalMs=4.76
2026-04-14 13:12:19.424 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=13:12:19.424
2026-04-14 13:12:19.440 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=15.54
2026-04-14 13:12:19.441 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=16.50 | totalMs=16.50
2026-04-14 13:12:19.769 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:12:19.769
2026-04-14 13:14:04.828 | step 1 | route=IT_Ticket | empId=67918 | query called at=13:14:04.828
2026-04-14 13:14:04.839 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-14 13:14:04.840 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-14 13:14:04.842 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-14 13:14:04.843 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-14 13:14:04.845 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-14 13:14:04.851 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=5.91
2026-04-14 13:14:04.851 | step 3 | route=IT_Ticket | empId=67918 | apiMs=23.48 | totalMs=23.48
2026-04-14 13:14:04.852 | step 1 | route=IT_Ticket | empId=67918 | query called at=13:14:04.852
2026-04-14 13:14:04.854 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-14 13:14:04.855 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-14 13:14:04.856 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-14 13:14:04.857 | step 3 | route=IT_Ticket | empId=67918 | apiMs=4.63 | totalMs=4.63
2026-04-14 13:14:13.826 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67918 | query called at=13:14:13.826
2026-04-14 13:14:14.007 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=179.88
2026-04-14 13:14:14.010 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67918 | apiMs=183.87 | totalMs=183.87
2026-04-14 13:14:20.305 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query called at=13:14:20.305
2026-04-14 13:14:20.317 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-04-14 13:14:20.317 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67918 | apiMs=11.57 | totalMs=11.57
2026-04-14 13:15:07.157 | step 1 | route=IT_TicketPost | empId=67918 | query called at=13:15:07.157
2026-04-14 13:15:07.168 | step 2 | route=IT_TicketPost | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-14 13:15:07.172 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=14.08 | totalMs=14.08
2026-04-14 13:15:07.175 | step 1 | route=IT_TicketPost | empId=67918 | query called at=13:15:07.175
2026-04-14 13:15:07.283 | step 2 | route=IT_TicketPost | empId=67918 | query=IT_Ticket_Save_SPOC | queryMs=105.01
2026-04-14 13:15:07.285 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=109.92 | totalMs=109.92
2026-04-14 13:15:07.285 | step 1 | route=IT_TicketPost | empId=67918 | query called at=13:15:07.285
2026-04-14 13:15:07.287 | step 2 | route=IT_TicketPost | empId=67918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-14 13:15:07.287 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=2.10 | totalMs=2.10
2026-04-14 13:15:07.610 | step 1 | route=IT_Ticket | empId=67918 | query called at=13:15:07.610
2026-04-14 13:15:07.622 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-04-14 13:15:07.624 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-14 13:15:07.625 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-14 13:15:07.626 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-14 13:15:07.627 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-04-14 13:15:07.633 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=5.43
2026-04-14 13:15:07.633 | step 3 | route=IT_Ticket | empId=67918 | apiMs=23.09 | totalMs=23.09
2026-04-14 13:15:07.634 | step 1 | route=IT_Ticket | empId=67918 | query called at=13:15:07.634
2026-04-14 13:15:07.635 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-14 13:15:07.637 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-14 13:15:07.638 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-14 13:15:07.638 | step 3 | route=IT_Ticket | empId=67918 | apiMs=4.23 | totalMs=4.23
2026-04-14 13:15:40.362 | step 1 | route=Ticket_SPOC_Approve | empId=67918 | query called at=13:15:40.362
2026-04-14 13:15:40.388 | step 2 | route=Ticket_SPOC_Approve | empId=67918 | query=IT_TIcket_SPOCApp_Report | queryMs=25.15
2026-04-14 13:15:40.391 | step 3 | route=Ticket_SPOC_Approve | empId=67918 | apiMs=29.13 | totalMs=29.13
2026-04-14 13:15:40.967 | step 4 | route=pageRenderd | empId=67918 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:15:40.967
2026-04-14 13:20:14.175 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=13:20:14.175
2026-04-14 13:20:14.197 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=20.55
2026-04-14 13:20:14.197 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=21.70 | totalMs=21.70
2026-04-14 13:20:14.566 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:20:14.566
2026-04-14 13:20:18.199 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=13:20:18.199
2026-04-14 13:20:18.222 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=23.04
2026-04-14 13:20:18.227 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=28.42 | totalMs=28.42
2026-04-14 13:20:18.230 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=13:20:18.230
2026-04-14 13:20:18.235 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-14 13:20:18.236 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-14 13:20:18.238 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-14 13:20:18.238 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=7.79 | totalMs=7.79
2026-04-14 13:20:18.463 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=13:20:18.463
2026-04-14 13:20:18.480 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=16.26
2026-04-14 13:20:18.480 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=17.20 | totalMs=17.20
2026-04-14 13:20:18.824 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:20:18.824
2026-04-14 13:33:46.669 | step 1 | route=Ticket_SPOC_Approve | empId=65224 | query called at=13:33:46.669
2026-04-14 13:33:46.712 | step 2 | route=Ticket_SPOC_Approve | empId=65224 | query=IT_TIcket_SPOCApp_Report | queryMs=41.71
2026-04-14 13:33:46.715 | step 3 | route=Ticket_SPOC_Approve | empId=65224 | apiMs=45.57 | totalMs=45.57
2026-04-14 13:33:48.053 | step 4 | route=pageRenderd | empId=65224 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:33:48.053
2026-04-14 13:33:52.454 | step 1 | route=IT_Ticket | empId=65224 | query called at=13:33:52.454
2026-04-14 13:33:52.496 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=41.05
2026-04-14 13:33:52.500 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-14 13:33:52.504 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-14 13:33:52.508 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-14 13:33:52.532 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=23.89
2026-04-14 13:33:52.538 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-14 13:33:52.538 | step 3 | route=IT_Ticket | empId=65224 | apiMs=83.91 | totalMs=83.91
2026-04-14 13:33:52.539 | step 1 | route=IT_Ticket | empId=65224 | query called at=13:33:52.539
2026-04-14 13:33:52.557 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=18.13
2026-04-14 13:33:52.559 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-14 13:33:52.560 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-14 13:33:52.560 | step 3 | route=IT_Ticket | empId=65224 | apiMs=21.51 | totalMs=21.51
2026-04-14 13:34:14.039 | step 1 | route=IT_Ticket_Report | empId=65224 | query called at=13:34:14.039
2026-04-14 13:34:14.253 | step 2 | route=IT_Ticket_Report | empId=65224 | query=kpi_it_ticket_report_page_proc | queryMs=213.74
2026-04-14 13:34:14.256 | step 3 | route=IT_Ticket_Report | empId=65224 | apiMs=217.90 | totalMs=217.90
2026-04-14 13:34:15.150 | step 4 | route=pageRenderd | empId=65224 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:34:15.150
2026-04-14 13:36:29.871 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:36:29.871
2026-04-14 13:36:29.891 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=18.82
2026-04-14 13:36:29.891 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=19.90 | totalMs=19.90
2026-04-14 13:36:30.567 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:36:30.567
2026-04-14 13:36:34.191 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:36:34.191
2026-04-14 13:36:34.263 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=71.76
2026-04-14 13:36:34.268 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=77.06 | totalMs=77.06
2026-04-14 13:36:34.271 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:36:34.271
2026-04-14 13:36:34.276 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-14 13:36:34.277 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-14 13:36:34.278 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-14 13:36:34.279 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.65 | totalMs=7.65
2026-04-14 13:36:36.395 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:36:36.395
2026-04-14 13:36:36.410 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=13.99
2026-04-14 13:36:36.410 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=14.91 | totalMs=14.91
2026-04-14 13:36:36.854 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:36:36.854
2026-04-14 13:51:36.015 | step 5 | route=dashboard | empId=2274 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-14 14:28:15.636 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:28:15.636
2026-04-14 14:28:15.681 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=43.49
2026-04-14 14:28:15.685 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-14 14:28:15.688 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-14 14:28:15.690 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-14 14:28:15.715 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=25.33
2026-04-14 14:28:15.719 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=3.71
2026-04-14 14:28:15.720 | step 3 | route=IT_Ticket | empId=46985 | apiMs=83.38 | totalMs=83.38
2026-04-14 14:28:15.720 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:28:15.720
2026-04-14 14:28:15.732 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=11.58
2026-04-14 14:28:15.734 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-14 14:28:15.735 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-14 14:28:15.735 | step 3 | route=IT_Ticket | empId=46985 | apiMs=14.81 | totalMs=14.81
2026-04-14 14:28:23.750 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=14:28:23.750
2026-04-14 14:28:23.943 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=192.49
2026-04-14 14:28:23.946 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=195.79 | totalMs=195.79
2026-04-14 14:28:25.809 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=14:28:25.809
2026-04-14 14:28:25.842 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=31.77
2026-04-14 14:28:25.844 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=35.25 | totalMs=35.25
2026-04-14 14:28:58.320 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:28:58.320
2026-04-14 14:28:58.331 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-14 14:28:58.334 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.18 | totalMs=14.18
2026-04-14 14:28:58.337 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:28:58.337
2026-04-14 14:28:58.383 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=43.19
2026-04-14 14:28:58.385 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=47.94 | totalMs=47.94
2026-04-14 14:28:58.386 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:28:58.386
2026-04-14 14:28:58.387 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-14 14:28:58.388 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.03 | totalMs=2.03
2026-04-14 14:28:58.616 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:28:58.616
2026-04-14 14:28:58.625 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-04-14 14:28:58.627 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-14 14:28:58.628 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-14 14:28:58.629 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-14 14:28:58.631 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-14 14:28:58.635 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=4.09
2026-04-14 14:28:58.635 | step 3 | route=IT_Ticket | empId=46985 | apiMs=19.82 | totalMs=19.82
2026-04-14 14:28:58.636 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:28:58.636
2026-04-14 14:28:58.637 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-14 14:28:58.638 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-14 14:28:58.640 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-14 14:28:58.640 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.09 | totalMs=4.09
2026-04-14 14:38:41.167 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:38:41.167
2026-04-14 14:38:41.204 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=35.6
2026-04-14 14:38:41.205 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-14 14:38:41.207 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-14 14:38:41.209 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-14 14:38:41.230 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=20.93
2026-04-14 14:38:41.236 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.86
2026-04-14 14:38:41.236 | step 3 | route=IT_Ticket | empId=51415 | apiMs=69.21 | totalMs=69.21
2026-04-14 14:38:41.237 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:38:41.237
2026-04-14 14:38:41.257 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=19.15
2026-04-14 14:38:41.258 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-14 14:38:41.260 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-14 14:38:41.260 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.72 | totalMs=22.72
2026-04-14 14:38:50.451 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:38:50.451
2026-04-14 14:38:50.507 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.53
2026-04-14 14:38:50.507 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=56.66 | totalMs=56.66
2026-04-14 14:38:54.610 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:38:54.610
2026-04-14 14:38:54.623 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.38
2026-04-14 14:38:54.626 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.31 | totalMs=16.31
2026-04-14 14:39:24.289 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:39:24.289
2026-04-14 14:39:24.300 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-14 14:39:24.303 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.14 | totalMs=14.14
2026-04-14 14:39:24.306 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:39:24.306
2026-04-14 14:39:24.326 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=17.64
2026-04-14 14:39:24.328 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.38 | totalMs=22.38
2026-04-14 14:39:24.329 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:39:24.329
2026-04-14 14:39:24.331 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-14 14:39:24.331 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.39 | totalMs=2.39
2026-04-14 14:39:24.331 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:39:24.331
2026-04-14 14:39:24.333 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-14 14:39:24.333 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.72 | totalMs=1.72
2026-04-14 14:39:26.928 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:39:26.928
2026-04-14 14:39:26.939 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-14 14:39:26.941 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-14 14:39:26.942 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-14 14:39:26.944 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-14 14:39:26.946 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-14 14:39:26.952 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=6.29
2026-04-14 14:39:26.952 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.12 | totalMs=24.12
2026-04-14 14:39:26.953 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:39:26.953
2026-04-14 14:39:26.955 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.73
2026-04-14 14:39:26.956 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-14 14:39:26.958 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-14 14:39:26.958 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.19 | totalMs=5.19
2026-04-14 14:39:43.048 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:39:43.048
2026-04-14 14:39:43.150 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=102.1
2026-04-14 14:39:43.154 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=105.87 | totalMs=105.87
2026-04-14 14:39:43.717 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:39:43.717
2026-04-14 14:39:46.992 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:39:46.992
2026-04-14 14:39:47.038 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=42.98
2026-04-14 14:39:47.043 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=51.01 | totalMs=51.01
2026-04-14 14:39:47.046 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:39:47.046
2026-04-14 14:39:47.048 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-14 14:39:47.049 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-14 14:39:47.051 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-14 14:39:47.051 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.24 | totalMs=5.24
2026-04-14 14:39:52.326 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:39:52.326
2026-04-14 14:39:52.361 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.42
2026-04-14 14:39:52.362 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.42 | totalMs=35.42
2026-04-14 14:39:52.894 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:39:52.894
2026-04-14 14:40:13.016 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:40:13.016
2026-04-14 14:40:13.027 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-14 14:40:13.032 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-14 14:40:13.036 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-14 14:40:13.040 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-14 14:40:13.041 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-14 14:40:13.048 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=6.18
2026-04-14 14:40:13.048 | step 3 | route=IT_Ticket | empId=34950 | apiMs=31.98 | totalMs=31.98
2026-04-14 14:40:13.049 | step 1 | route=IT_Ticket | empId=34950 | query called at=14:40:13.049
2026-04-14 14:40:13.051 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-14 14:40:13.052 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-14 14:40:13.053 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-14 14:40:13.054 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.79 | totalMs=4.79
2026-04-14 14:40:16.958 | step 1 | route=IT_Ticket_Report | empId=34950 | query called at=14:40:16.958
2026-04-14 14:40:17.422 | step 2 | route=IT_Ticket_Report | empId=34950 | query=kpi_it_ticket_report_page_proc | queryMs=463.59
2026-04-14 14:40:17.423 | step 3 | route=IT_Ticket_Report | empId=34950 | apiMs=464.67 | totalMs=464.67
2026-04-14 14:40:18.493 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:40:18.493
2026-04-14 14:42:09.955 | step 1 | route=IT_Ticket | empId=53142 | query called at=14:42:09.955
2026-04-14 14:42:09.998 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=42.41
2026-04-14 14:42:10.000 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-14 14:42:10.001 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-14 14:42:10.003 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-14 14:42:10.027 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=23.79
2026-04-14 14:42:10.033 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=5.51
2026-04-14 14:42:10.033 | step 3 | route=IT_Ticket | empId=53142 | apiMs=78.00 | totalMs=78.00
2026-04-14 14:42:10.034 | step 1 | route=IT_Ticket | empId=53142 | query called at=14:42:10.034
2026-04-14 14:42:10.053 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=18.84
2026-04-14 14:42:10.054 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-14 14:42:10.056 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-14 14:42:10.056 | step 3 | route=IT_Ticket | empId=53142 | apiMs=22.20 | totalMs=22.20
2026-04-14 14:42:40.456 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:42:40.456
2026-04-14 14:42:40.524 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=66.9
2026-04-14 14:42:40.524 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=67.85 | totalMs=67.85
2026-04-14 14:42:41.244 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:42:41.244
2026-04-14 14:43:07.092 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:43:07.092
2026-04-14 14:43:07.098 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=14:43:07.098
2026-04-14 14:43:07.139 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=47.19
2026-04-14 14:43:07.147 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=3.53
2026-04-14 14:43:07.153 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.83
2026-04-14 14:43:07.153 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.72 | totalMs=55.72
2026-04-14 14:43:07.168 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=16.38
2026-04-14 14:43:07.173 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.28
2026-04-14 14:43:07.176 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-04-14 14:43:07.178 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=86.28 | totalMs=86.28
2026-04-14 14:43:07.178 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:43:07.178
2026-04-14 14:43:07.180 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-14 14:43:07.182 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-14 14:43:07.183 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-14 14:43:07.183 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.12 | totalMs=5.12
2026-04-14 14:43:07.896 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:43:07.896
2026-04-14 14:43:07.906 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-14 14:43:07.908 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-14 14:43:07.909 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-14 14:43:07.911 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-14 14:43:07.912 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-14 14:43:07.918 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=5.73
2026-04-14 14:43:07.919 | step 3 | route=IT_Ticket | empId=51120 | apiMs=22.95 | totalMs=22.95
2026-04-14 14:43:07.919 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:43:07.919
2026-04-14 14:43:07.921 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-14 14:43:07.922 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-14 14:43:07.924 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-14 14:43:07.924 | step 3 | route=IT_Ticket | empId=51120 | apiMs=5.12 | totalMs=5.12
2026-04-14 14:43:09.432 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:43:09.432
2026-04-14 14:43:09.434 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-14 14:43:09.436 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-14 14:43:09.437 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-14 14:43:09.438 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.26 | totalMs=5.26
2026-04-14 14:43:10.337 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:43:10.337
2026-04-14 14:43:10.339 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-14 14:43:10.341 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-14 14:43:10.342 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-14 14:43:10.343 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.09 | totalMs=5.09
2026-04-14 14:43:11.275 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:43:11.275
2026-04-14 14:43:11.277 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-14 14:43:11.279 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-14 14:43:11.280 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-14 14:43:11.280 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.91 | totalMs=4.91
2026-04-14 14:43:11.780 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=14:43:11.780
2026-04-14 14:43:11.811 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.13
2026-04-14 14:43:11.812 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=32.10 | totalMs=32.10
2026-04-14 14:43:12.233 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:43:12.233
2026-04-14 14:43:12.234 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-14 14:43:12.235 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-14 14:43:12.237 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-14 14:43:12.237 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.41 | totalMs=4.41
2026-04-14 14:43:13.506 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:43:13.506
2026-04-14 14:43:13.539 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=32.87
2026-04-14 14:43:13.540 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=33.82 | totalMs=33.82
2026-04-14 14:43:14.223 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:43:14.223
2026-04-14 14:43:27.670 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=14:43:27.670
2026-04-14 14:43:28.109 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=437.81
2026-04-14 14:43:28.112 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=441.75 | totalMs=441.75
2026-04-14 14:43:30.941 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=14:43:30.941
2026-04-14 14:43:30.951 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-14 14:43:30.955 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=14.04 | totalMs=14.04
2026-04-14 14:43:46.394 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:43:46.394
2026-04-14 14:43:46.405 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-14 14:43:46.408 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.04 | totalMs=14.04
2026-04-14 14:43:46.411 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:43:46.411
2026-04-14 14:43:46.439 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=24.87
2026-04-14 14:43:46.441 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.56 | totalMs=29.56
2026-04-14 14:43:46.441 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:43:46.441
2026-04-14 14:43:46.443 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-14 14:43:46.443 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.26 | totalMs=2.26
2026-04-14 14:43:46.444 | step 1 | route=IT_TicketPost | empId=51415 | query called at=14:43:46.444
2026-04-14 14:43:46.445 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-14 14:43:46.446 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.70 | totalMs=1.70
2026-04-14 14:43:48.049 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:43:48.049
2026-04-14 14:43:48.059 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-14 14:43:48.061 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-14 14:43:48.062 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-14 14:43:48.064 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-14 14:43:48.065 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-14 14:43:48.072 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=6.01
2026-04-14 14:43:48.072 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.24 | totalMs=23.24
2026-04-14 14:43:48.072 | step 1 | route=IT_Ticket | empId=51415 | query called at=14:43:48.072
2026-04-14 14:43:48.074 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-14 14:43:48.076 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-14 14:43:48.077 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-14 14:43:48.077 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.81 | totalMs=4.81
2026-04-14 14:43:50.856 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:43:50.856
2026-04-14 14:43:53.672 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:43:53.672
2026-04-14 14:43:53.703 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.54
2026-04-14 14:43:53.703 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.55 | totalMs=31.55
2026-04-14 14:43:54.299 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:43:54.299
2026-04-14 14:43:57.698 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:43:57.698
2026-04-14 14:43:57.912 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=213.44
2026-04-14 14:43:57.918 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=219.26 | totalMs=219.26
2026-04-14 14:43:57.921 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:43:57.921
2026-04-14 14:43:57.925 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-14 14:43:57.926 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-14 14:43:57.928 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-14 14:43:57.928 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.28 | totalMs=7.28
2026-04-14 14:44:00.436 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:44:00.436
2026-04-14 14:44:00.467 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.63
2026-04-14 14:44:00.467 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.58 | totalMs=31.58
2026-04-14 14:44:01.211 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:44:01.211
2026-04-14 14:44:14.213 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:44:14.213
2026-04-14 14:44:14.224 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-14 14:44:14.224 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=11.23 | totalMs=11.23
2026-04-14 14:44:14.225 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:44:14.225
2026-04-14 14:44:14.252 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=27.16
2026-04-14 14:44:14.255 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=29.92 | totalMs=29.92
2026-04-14 14:44:14.255 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:44:14.255
2026-04-14 14:44:14.257 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-14 14:44:14.257 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.82 | totalMs=1.82
2026-04-14 14:44:15.892 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:44:15.892
2026-04-14 14:44:15.902 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-14 14:44:15.904 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-14 14:44:15.905 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-14 14:44:15.906 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-14 14:44:15.908 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-04-14 14:44:15.909 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.11
2026-04-14 14:44:15.910 | step 3 | route=IT_Ticket | empId=51120 | apiMs=17.75 | totalMs=17.75
2026-04-14 14:44:15.910 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:44:15.910
2026-04-14 14:44:15.911 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-14 14:44:15.913 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-14 14:44:15.914 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-14 14:44:15.914 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.23 | totalMs=4.23
2026-04-14 14:52:58.656 | step 1 | route=IT_Ticket | empId=69121 | query called at=14:52:58.656
2026-04-14 14:52:58.744 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=87.01
2026-04-14 14:52:58.756 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=8.91
2026-04-14 14:52:58.765 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=5.41
2026-04-14 14:52:58.773 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=5.52
2026-04-14 14:52:58.816 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=41.82
2026-04-14 14:52:58.828 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=11.65
2026-04-14 14:52:58.828 | step 3 | route=IT_Ticket | empId=69121 | apiMs=171.62 | totalMs=171.62
2026-04-14 14:52:58.829 | step 1 | route=IT_Ticket | empId=69121 | query called at=14:52:58.829
2026-04-14 14:52:58.862 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=32.49
2026-04-14 14:52:58.870 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-04-14 14:52:58.879 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-04-14 14:52:58.879 | step 3 | route=IT_Ticket | empId=69121 | apiMs=50.19 | totalMs=50.19
2026-04-14 14:53:18.084 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69121 | query called at=14:53:18.084
2026-04-14 14:53:18.612 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=527.81
2026-04-14 14:53:18.616 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69121 | apiMs=531.84 | totalMs=531.84
2026-04-14 14:53:25.859 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query called at=14:53:25.859
2026-04-14 14:53:25.871 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-04-14 14:53:25.874 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69121 | apiMs=14.98 | totalMs=14.98
2026-04-14 15:00:01.760 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:00:01.760
2026-04-14 15:00:01.820 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=59.5
2026-04-14 15:00:01.828 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=7.76
2026-04-14 15:00:01.836 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-14 15:00:01.845 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-14 15:00:01.881 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=35.7
2026-04-14 15:00:01.892 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=11.13
2026-04-14 15:00:01.893 | step 3 | route=IT_Ticket | empId=52208 | apiMs=133.04 | totalMs=133.04
2026-04-14 15:00:01.893 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:00:01.893
2026-04-14 15:00:01.920 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=26.94
2026-04-14 15:00:01.929 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-14 15:00:01.937 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-14 15:00:01.937 | step 3 | route=IT_Ticket | empId=52208 | apiMs=44.37 | totalMs=44.37
2026-04-14 15:00:16.253 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=15:00:16.253
2026-04-14 15:00:16.510 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=257.08
2026-04-14 15:00:16.511 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=258.11 | totalMs=258.11
2026-04-14 15:00:19.380 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=15:00:19.380
2026-04-14 15:00:19.392 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=12
2026-04-14 15:00:19.396 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=15.72 | totalMs=15.72
2026-04-14 15:00:56.867 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:00:56.867
2026-04-14 15:00:56.885 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=16.9
2026-04-14 15:00:56.888 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=20.86 | totalMs=20.86
2026-04-14 15:00:56.891 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:00:56.891
2026-04-14 15:00:57.099 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=204.95
2026-04-14 15:00:57.161 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=269.93 | totalMs=269.93
2026-04-14 15:00:57.162 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:00:57.162
2026-04-14 15:00:57.194 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.83
2026-04-14 15:00:57.194 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=32.70 | totalMs=32.70
2026-04-14 15:00:59.133 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:00:59.133
2026-04-14 15:00:59.154 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=18.31
2026-04-14 15:00:59.164 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=6.36
2026-04-14 15:00:59.173 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=6.23
2026-04-14 15:00:59.182 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=8.7
2026-04-14 15:00:59.191 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=8.35
2026-04-14 15:00:59.203 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=12.1
2026-04-14 15:00:59.203 | step 3 | route=IT_Ticket | empId=52208 | apiMs=70.64 | totalMs=70.64
2026-04-14 15:00:59.204 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:00:59.204
2026-04-14 15:00:59.212 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-04-14 15:00:59.222 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=9.15
2026-04-14 15:00:59.231 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=8.71
2026-04-14 15:00:59.231 | step 3 | route=IT_Ticket | empId=52208 | apiMs=27.14 | totalMs=27.14
2026-04-14 15:06:06.075 | step 1 | route=IT_Ticket | empId=69121 | query called at=15:06:06.075
2026-04-14 15:06:06.167 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=91.41
2026-04-14 15:06:06.172 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-14 15:06:06.177 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-14 15:06:06.181 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-14 15:06:06.207 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=26.08
2026-04-14 15:06:06.214 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=5.95
2026-04-14 15:06:06.214 | step 3 | route=IT_Ticket | empId=69121 | apiMs=138.69 | totalMs=138.69
2026-04-14 15:06:06.215 | step 1 | route=IT_Ticket | empId=69121 | query called at=15:06:06.215
2026-04-14 15:06:06.235 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=19.75
2026-04-14 15:06:06.236 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-14 15:06:06.237 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-14 15:06:06.238 | step 3 | route=IT_Ticket | empId=69121 | apiMs=23.12 | totalMs=23.12
2026-04-14 15:06:23.773 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69121 | query called at=15:06:23.773
2026-04-14 15:06:24.043 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=266.26
2026-04-14 15:06:24.046 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69121 | apiMs=273.67 | totalMs=273.67
2026-04-14 15:06:29.114 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query called at=15:06:29.114
2026-04-14 15:06:29.128 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-04-14 15:06:29.131 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69121 | apiMs=17.49 | totalMs=17.49
2026-04-14 15:09:06.206 | step 1 | route=IT_TicketPost | empId=69121 | query called at=15:09:06.206
2026-04-14 15:09:06.217 | step 2 | route=IT_TicketPost | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-14 15:09:06.221 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=14.20 | totalMs=14.20
2026-04-14 15:09:06.224 | step 1 | route=IT_TicketPost | empId=69121 | query called at=15:09:06.224
2026-04-14 15:09:06.238 | step 2 | route=IT_TicketPost | empId=69121 | query=IT_Ticket_Save_SPOC | queryMs=11.43
2026-04-14 15:09:06.240 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=16.43 | totalMs=16.43
2026-04-14 15:09:06.240 | step 1 | route=IT_TicketPost | empId=69121 | query called at=15:09:06.240
2026-04-14 15:09:06.267 | step 2 | route=IT_TicketPost | empId=69121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.97
2026-04-14 15:09:06.267 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=26.75 | totalMs=26.75
2026-04-14 15:09:06.492 | step 1 | route=IT_Ticket | empId=69121 | query called at=15:09:06.492
2026-04-14 15:09:06.503 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-04-14 15:09:06.505 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-14 15:09:06.507 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-14 15:09:06.508 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-14 15:09:06.510 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-04-14 15:09:06.516 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=6.29
2026-04-14 15:09:06.517 | step 3 | route=IT_Ticket | empId=69121 | apiMs=24.62 | totalMs=24.62
2026-04-14 15:09:06.517 | step 1 | route=IT_Ticket | empId=69121 | query called at=15:09:06.517
2026-04-14 15:09:06.519 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-14 15:09:06.520 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-14 15:09:06.522 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-14 15:09:06.522 | step 3 | route=IT_Ticket | empId=69121 | apiMs=4.97 | totalMs=4.97
2026-04-14 15:10:42.972 | step 1 | route=HW_Ticket_Report | empId=314 | query called at=15:10:42.972
2026-04-14 15:10:43.016 | step 2 | route=HW_Ticket_Report | empId=314 | query=hw_ticket_report_kpi_proc | queryMs=43.59
2026-04-14 15:10:43.020 | step 3 | route=HW_Ticket_Report | empId=314 | apiMs=47.49 | totalMs=47.49
2026-04-14 15:10:43.810 | step 4 | route=pageRenderd | empId=314 | Page=HW TICKET REPORT | page fully loaded at : 15:10:43.810
2026-04-14 15:10:45.651 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:10:45.651
2026-04-14 15:10:45.690 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=35.34
2026-04-14 15:10:45.693 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=41.40 | totalMs=41.40
2026-04-14 15:10:46.301 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:10:46.301
2026-04-14 15:10:49.161 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:10:49.161
2026-04-14 15:10:49.189 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=27.37
2026-04-14 15:10:49.191 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=29.59 | totalMs=29.59
2026-04-14 15:10:49.191 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:10:49.191
2026-04-14 15:10:49.193 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-14 15:10:49.194 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-14 15:10:49.195 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-14 15:10:49.195 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.29 | totalMs=4.29
2026-04-14 15:10:54.005 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:10:54.005
2026-04-14 15:10:54.024 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=18.73
2026-04-14 15:10:54.027 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=22.23 | totalMs=22.23
2026-04-14 15:10:54.798 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:10:54.798
2026-04-14 15:20:30.003 | step 1 | route=IT_Ticket | empId=68990 | query called at=15:20:30.003
2026-04-14 15:20:30.064 | step 2 | route=IT_Ticket | empId=68990 | query=KPI_IT_Ticket_Details_New | queryMs=60.36
2026-04-14 15:20:30.069 | step 2 | route=IT_Ticket | empId=68990 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-14 15:20:30.073 | step 2 | route=IT_Ticket | empId=68990 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 15:20:30.077 | step 2 | route=IT_Ticket | empId=68990 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-14 15:20:30.103 | step 2 | route=IT_Ticket | empId=68990 | query=Kpi_it_Ticket_Details | queryMs=25.76
2026-04-14 15:20:30.109 | step 2 | route=IT_Ticket | empId=68990 | query=VMS_Comp_login_proc | queryMs=6.03
2026-04-14 15:20:30.110 | step 3 | route=IT_Ticket | empId=68990 | apiMs=106.67 | totalMs=106.67
2026-04-14 15:20:30.110 | step 1 | route=IT_Ticket | empId=68990 | query called at=15:20:30.110
2026-04-14 15:20:30.131 | step 2 | route=IT_Ticket | empId=68990 | query=Kpi_HW_Ticket_Details | queryMs=20.17
2026-04-14 15:20:30.132 | step 2 | route=IT_Ticket | empId=68990 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-14 15:20:30.133 | step 2 | route=IT_Ticket | empId=68990 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-14 15:20:30.134 | step 3 | route=IT_Ticket | empId=68990 | apiMs=23.57 | totalMs=23.57
2026-04-14 15:21:03.262 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68990 | query called at=15:21:03.262
2026-04-14 15:21:03.445 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68990 | query=KPI_IT_Ticket_Details_New | queryMs=182.61
2026-04-14 15:21:03.449 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68990 | apiMs=186.45 | totalMs=186.45
2026-04-14 15:24:04.371 | step 4 | route=pageRenderd | empId=65224 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:24:04.371
2026-04-14 15:27:53.557 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68990 | query called at=15:27:53.557
2026-04-14 15:27:53.593 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68990 | query=KPI_IT_Ticket_Details_New | queryMs=35.5
2026-04-14 15:27:53.597 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68990 | apiMs=39.36 | totalMs=39.36
2026-04-14 15:36:27.933 | step 1 | route=IT_Ticket | empId=34215 | query called at=15:36:27.933
2026-04-14 15:36:28.087 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=154.14
2026-04-14 15:36:28.092 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-14 15:36:28.096 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-14 15:36:28.100 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-14 15:36:28.125 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_it_Ticket_Details | queryMs=24.29
2026-04-14 15:36:28.131 | step 2 | route=IT_Ticket | empId=34215 | query=VMS_Comp_login_proc | queryMs=5.66
2026-04-14 15:36:28.131 | step 3 | route=IT_Ticket | empId=34215 | apiMs=198.19 | totalMs=198.19
2026-04-14 15:36:28.131 | step 1 | route=IT_Ticket | empId=34215 | query called at=15:36:28.131
2026-04-14 15:36:28.151 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=18.92
2026-04-14 15:36:28.152 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-14 15:36:28.153 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-14 15:36:28.154 | step 3 | route=IT_Ticket | empId=34215 | apiMs=22.34 | totalMs=22.34
2026-04-14 15:41:08.581 | step 1 | route=IT_TicketPost | empId=68990 | query called at=15:41:08.581
2026-04-14 15:41:08.592 | step 2 | route=IT_TicketPost | empId=68990 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-14 15:41:08.595 | step 3 | route=IT_TicketPost | empId=68990 | apiMs=14.02 | totalMs=14.02
2026-04-14 15:41:08.598 | step 1 | route=IT_TicketPost | empId=68990 | query called at=15:41:08.598
2026-04-14 15:41:08.630 | step 2 | route=IT_TicketPost | empId=68990 | query=IT_Ticket_Save_SPOC | queryMs=28.97
2026-04-14 15:41:08.633 | step 3 | route=IT_TicketPost | empId=68990 | apiMs=34.36 | totalMs=34.36
2026-04-14 15:41:08.633 | step 1 | route=IT_TicketPost | empId=68990 | query called at=15:41:08.633
2026-04-14 15:41:08.635 | step 2 | route=IT_TicketPost | empId=68990 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-14 15:41:08.636 | step 3 | route=IT_TicketPost | empId=68990 | apiMs=2.57 | totalMs=2.57
2026-04-14 15:41:08.636 | step 1 | route=IT_TicketPost | empId=68990 | query called at=15:41:08.636
2026-04-14 15:41:08.637 | step 2 | route=IT_TicketPost | empId=68990 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-14 15:41:08.638 | step 3 | route=IT_TicketPost | empId=68990 | apiMs=1.65 | totalMs=1.65
2026-04-14 15:41:08.859 | step 1 | route=IT_Ticket | empId=68990 | query called at=15:41:08.859
2026-04-14 15:41:08.869 | step 2 | route=IT_Ticket | empId=68990 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-14 15:41:08.871 | step 2 | route=IT_Ticket | empId=68990 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-14 15:41:08.872 | step 2 | route=IT_Ticket | empId=68990 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-14 15:41:08.873 | step 2 | route=IT_Ticket | empId=68990 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-14 15:41:08.898 | step 2 | route=IT_Ticket | empId=68990 | query=Kpi_it_Ticket_Details | queryMs=24.55
2026-04-14 15:41:08.900 | step 2 | route=IT_Ticket | empId=68990 | query=VMS_Comp_login_proc | queryMs=1.17
2026-04-14 15:41:08.900 | step 3 | route=IT_Ticket | empId=68990 | apiMs=41.60 | totalMs=41.60
2026-04-14 15:41:08.901 | step 1 | route=IT_Ticket | empId=68990 | query called at=15:41:08.901
2026-04-14 15:41:08.902 | step 2 | route=IT_Ticket | empId=68990 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-14 15:41:08.904 | step 2 | route=IT_Ticket | empId=68990 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-14 15:41:08.905 | step 2 | route=IT_Ticket | empId=68990 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-14 15:41:08.905 | step 3 | route=IT_Ticket | empId=68990 | apiMs=4.53 | totalMs=4.53
2026-04-14 15:41:29.611 | step 1 | route=IT_Ticket | empId=406 | query called at=15:41:29.611
2026-04-14 15:41:29.622 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-14 15:41:29.628 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-14 15:41:29.632 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 15:41:29.636 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-14 15:41:29.638 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.48
2026-04-14 15:41:29.640 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.43
2026-04-14 15:41:29.640 | step 3 | route=IT_Ticket | empId=406 | apiMs=29.13 | totalMs=29.13
2026-04-14 15:41:29.641 | step 1 | route=IT_Ticket | empId=406 | query called at=15:41:29.641
2026-04-14 15:41:29.642 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-14 15:41:29.644 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-14 15:41:29.645 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-14 15:41:29.645 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.65 | totalMs=4.65
2026-04-14 15:41:36.994 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=15:41:36.994
2026-04-14 15:41:37.177 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=183.02
2026-04-14 15:41:37.178 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=184.03 | totalMs=184.03
2026-04-14 15:41:40.689 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=15:41:40.689
2026-04-14 15:41:40.719 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=29.19
2026-04-14 15:41:40.720 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=30.39 | totalMs=30.39
2026-04-14 15:43:45.180 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:43:45.180
2026-04-14 15:43:45.190 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-04-14 15:43:45.194 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.59 | totalMs=13.59
2026-04-14 15:43:45.197 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:43:45.197
2026-04-14 15:43:45.225 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=25.44
2026-04-14 15:43:45.227 | step 3 | route=IT_TicketPost | empId=406 | apiMs=30.02 | totalMs=30.02
2026-04-14 15:43:45.227 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:43:45.227
2026-04-14 15:43:45.229 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-14 15:43:45.230 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.47 | totalMs=2.47
2026-04-14 15:43:45.230 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:43:45.230
2026-04-14 15:43:45.232 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-14 15:43:45.232 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.92 | totalMs=1.92
2026-04-14 15:43:49.874 | step 1 | route=IT_Ticket | empId=406 | query called at=15:43:49.874
2026-04-14 15:43:49.885 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-14 15:43:49.887 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-14 15:43:49.888 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-14 15:43:49.889 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-14 15:43:49.891 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.85
2026-04-14 15:43:49.893 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-14 15:43:49.894 | step 3 | route=IT_Ticket | empId=406 | apiMs=19.22 | totalMs=19.22
2026-04-14 15:43:49.894 | step 1 | route=IT_Ticket | empId=406 | query called at=15:43:49.894
2026-04-14 15:43:49.896 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-04-14 15:43:49.897 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-14 15:43:49.898 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-14 15:43:49.899 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.81 | totalMs=4.81
2026-04-14 15:46:17.768 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:46:17.768
2026-04-14 15:46:17.779 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-14 15:46:17.780 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-14 15:46:17.782 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-14 15:46:17.784 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-14 15:46:17.785 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-14 15:46:17.787 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.05
2026-04-14 15:46:17.787 | step 3 | route=IT_Ticket | empId=41332 | apiMs=19.24 | totalMs=19.24
2026-04-14 15:46:17.788 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:46:17.788
2026-04-14 15:46:17.789 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-14 15:46:17.790 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-14 15:46:17.791 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-14 15:46:17.792 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.04 | totalMs=4.04
2026-04-14 15:47:48.577 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=15:47:48.577
2026-04-14 15:47:48.893 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=314.46
2026-04-14 15:47:48.897 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=319.80 | totalMs=319.80
2026-04-14 15:48:15.245 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=15:48:15.245
2026-04-14 15:48:15.258 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=12.54
2026-04-14 15:48:15.261 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=16.49 | totalMs=16.49
2026-04-14 15:49:52.862 | step 1 | route=IT_Ticket | empId=5461 | query called at=15:49:52.862
2026-04-14 15:49:52.873 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-14 15:49:52.878 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-14 15:49:52.882 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-14 15:49:52.885 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 15:49:52.887 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-14 15:49:52.889 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=1.4
2026-04-14 15:49:52.889 | step 3 | route=IT_Ticket | empId=5461 | apiMs=27.07 | totalMs=27.07
2026-04-14 15:49:52.890 | step 1 | route=IT_Ticket | empId=5461 | query called at=15:49:52.890
2026-04-14 15:49:52.891 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-14 15:49:52.893 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-14 15:49:52.894 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-14 15:49:52.894 | step 3 | route=IT_Ticket | empId=5461 | apiMs=4.75 | totalMs=4.75
2026-04-14 15:50:12.555 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:50:12.555
2026-04-14 15:50:12.572 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=15.54
2026-04-14 15:50:12.582 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-04-14 15:50:12.596 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=13.77
2026-04-14 15:50:12.605 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=8.97
2026-04-14 15:50:12.613 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=8.02
2026-04-14 15:50:12.623 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=9.18
2026-04-14 15:50:12.623 | step 3 | route=IT_Ticket | empId=46973 | apiMs=67.79 | totalMs=67.79
2026-04-14 15:50:12.624 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:50:12.624
2026-04-14 15:50:12.633 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=9.12
2026-04-14 15:50:12.642 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-04-14 15:50:12.650 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-04-14 15:50:12.650 | step 3 | route=IT_Ticket | empId=46973 | apiMs=26.71 | totalMs=26.71
2026-04-14 15:50:25.417 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=15:50:25.417
2026-04-14 15:50:25.767 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=349.76
2026-04-14 15:50:25.771 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=353.65 | totalMs=353.65
2026-04-14 15:50:27.583 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=15:50:27.583
2026-04-14 15:50:27.606 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=23.27
2026-04-14 15:50:27.610 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=27.23 | totalMs=27.23
2026-04-14 15:51:22.466 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:51:22.466
2026-04-14 15:51:22.476 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-04-14 15:51:22.481 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.36 | totalMs=14.36
2026-04-14 15:51:22.484 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:51:22.484
2026-04-14 15:51:22.532 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=44.49
2026-04-14 15:51:22.533 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=49.40 | totalMs=49.40
2026-04-14 15:51:22.534 | step 1 | route=IT_TicketPost | empId=41332 | query called at=15:51:22.534
2026-04-14 15:51:22.536 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-14 15:51:22.536 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.50 | totalMs=2.50
2026-04-14 15:51:24.232 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:51:24.232
2026-04-14 15:51:24.248 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=16.08
2026-04-14 15:51:24.262 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=13.3
2026-04-14 15:51:24.272 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.18
2026-04-14 15:51:24.286 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=14.32
2026-04-14 15:51:24.300 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=13.28
2026-04-14 15:51:24.314 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=13.57
2026-04-14 15:51:24.314 | step 3 | route=IT_Ticket | empId=41332 | apiMs=82.45 | totalMs=82.45
2026-04-14 15:51:24.315 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:51:24.315
2026-04-14 15:51:24.325 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=10.07
2026-04-14 15:51:24.336 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=9.9
2026-04-14 15:51:24.348 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=12.26
2026-04-14 15:51:24.349 | step 3 | route=IT_Ticket | empId=41332 | apiMs=33.69 | totalMs=33.69
2026-04-14 15:51:27.716 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:51:27.716
2026-04-14 15:51:27.732 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=14.83
2026-04-14 15:51:27.732 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.78 | totalMs=15.78
2026-04-14 15:51:27.733 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:51:27.733
2026-04-14 15:51:27.756 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=23.27
2026-04-14 15:51:27.769 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=36.08 | totalMs=36.08
2026-04-14 15:51:27.769 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:51:27.769
2026-04-14 15:51:27.777 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.59
2026-04-14 15:51:27.777 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=8.39 | totalMs=8.39
2026-04-14 15:51:27.778 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:51:27.778
2026-04-14 15:51:27.786 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.18
2026-04-14 15:51:27.786 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=7.86 | totalMs=7.86
2026-04-14 15:51:29.518 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:51:29.518
2026-04-14 15:51:29.534 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=14.7
2026-04-14 15:51:29.542 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.63
2026-04-14 15:51:29.550 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-04-14 15:51:29.558 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-14 15:51:29.567 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=7.98
2026-04-14 15:51:29.575 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=8.13
2026-04-14 15:51:29.576 | step 3 | route=IT_Ticket | empId=46973 | apiMs=57.09 | totalMs=57.09
2026-04-14 15:51:29.576 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:51:29.576
2026-04-14 15:51:29.584 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.11
2026-04-14 15:51:29.592 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-04-14 15:51:29.600 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-14 15:51:29.601 | step 3 | route=IT_Ticket | empId=46973 | apiMs=24.44 | totalMs=24.44
2026-04-14 15:51:50.783 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:51:50.783
2026-04-14 15:51:50.852 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=68.48
2026-04-14 15:51:50.853 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=69.63 | totalMs=69.63
2026-04-14 15:51:51.518 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:51:51.518
2026-04-14 15:52:01.669 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:52:01.669
2026-04-14 15:52:01.688 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=17.7
2026-04-14 15:52:01.697 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=28.04 | totalMs=28.04
2026-04-14 15:52:01.698 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:52:01.698
2026-04-14 15:52:01.700 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-14 15:52:01.701 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-14 15:52:01.702 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-14 15:52:01.702 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.54 | totalMs=4.54
2026-04-14 15:52:03.780 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:52:03.780
2026-04-14 15:52:03.815 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.97
2026-04-14 15:52:03.815 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.96 | totalMs=34.96
2026-04-14 15:52:04.590 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:52:04.590
2026-04-14 15:55:16.057 | step 1 | route=DesignTicketReport | empId=314 | query called at=15:55:16.057
2026-04-14 15:55:16.157 | step 2 | route=DesignTicketReport | empId=314 | query=DesignTicket_Report_proc | queryMs=99.9
2026-04-14 15:55:16.160 | step 3 | route=DesignTicketReport | empId=314 | apiMs=103.41 | totalMs=103.41
2026-04-14 15:55:16.687 | step 4 | route=pageRenderd | empId=314 | Page=DESIGNER TICKET REPORT | page fully loaded at : 15:55:16.687
2026-04-14 15:55:18.375 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:55:18.375
2026-04-14 15:55:18.395 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=18.84
2026-04-14 15:55:18.395 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=19.87 | totalMs=19.87
2026-04-14 15:55:19.119 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:55:19.119
2026-04-14 15:55:22.558 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:55:22.558
2026-04-14 15:55:22.576 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=17.67
2026-04-14 15:55:22.581 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=23.19 | totalMs=23.19
2026-04-14 15:55:22.584 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=15:55:22.584
2026-04-14 15:55:22.589 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-14 15:55:22.590 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-14 15:55:22.592 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-14 15:55:22.592 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.45 | totalMs=7.45
2026-04-14 15:55:28.015 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:55:28.015
2026-04-14 15:55:28.041 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=26.02
2026-04-14 15:55:28.044 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=29.31 | totalMs=29.31
2026-04-14 15:55:28.479 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:55:28.479
2026-04-14 15:55:55.958 | step 1 | route=IT_Ticket | empId=16195 | query called at=15:55:55.958
2026-04-14 15:55:55.973 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=14.47
2026-04-14 15:55:55.978 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-14 15:55:55.982 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-14 15:55:55.985 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-14 15:55:55.986 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-04-14 15:55:55.988 | step 2 | route=IT_Ticket | empId=16195 | query=VMS_Comp_login_proc | queryMs=1.05
2026-04-14 15:55:55.988 | step 3 | route=IT_Ticket | empId=16195 | apiMs=30.42 | totalMs=30.42
2026-04-14 15:55:55.989 | step 1 | route=IT_Ticket | empId=16195 | query called at=15:55:55.989
2026-04-14 15:55:55.990 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-14 15:55:55.991 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-14 15:55:55.992 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-04-14 15:55:55.993 | step 3 | route=IT_Ticket | empId=16195 | apiMs=3.75 | totalMs=3.75
2026-04-14 15:56:12.726 | step 1 | route=Ticket_Entry_SPOC_Module | empId=16195 | query called at=15:56:12.726
2026-04-14 15:56:13.401 | step 2 | route=Ticket_Entry_SPOC_Module | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=673.59
2026-04-14 15:56:13.401 | step 3 | route=Ticket_Entry_SPOC_Module | empId=16195 | apiMs=674.76 | totalMs=674.76
2026-04-14 15:56:17.828 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=16195 | query called at=15:56:17.828
2026-04-14 15:56:17.857 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=28.51
2026-04-14 15:56:17.860 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=16195 | apiMs=32.08 | totalMs=32.08
2026-04-14 15:57:46.134 | step 1 | route=IT_TicketPost | empId=16195 | query called at=15:57:46.134
2026-04-14 15:57:46.144 | step 2 | route=IT_TicketPost | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-04-14 15:57:46.144 | step 3 | route=IT_TicketPost | empId=16195 | apiMs=10.19 | totalMs=10.19
2026-04-14 15:57:46.144 | step 1 | route=IT_TicketPost | empId=16195 | query called at=15:57:46.144
2026-04-14 15:57:46.177 | step 2 | route=IT_TicketPost | empId=16195 | query=IT_Ticket_Save_SPOC | queryMs=32.25
2026-04-14 15:57:46.179 | step 3 | route=IT_TicketPost | empId=16195 | apiMs=34.30 | totalMs=34.30
2026-04-14 15:57:46.179 | step 1 | route=IT_TicketPost | empId=16195 | query called at=15:57:46.179
2026-04-14 15:57:46.181 | step 2 | route=IT_TicketPost | empId=16195 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-14 15:57:46.181 | step 3 | route=IT_TicketPost | empId=16195 | apiMs=2.07 | totalMs=2.07
2026-04-14 15:57:47.489 | step 1 | route=IT_Ticket | empId=16195 | query called at=15:57:47.489
2026-04-14 15:57:47.499 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-14 15:57:47.504 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-14 15:57:47.508 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 15:57:47.509 | step 2 | route=IT_Ticket | empId=16195 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-14 15:57:47.511 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_it_Ticket_Details | queryMs=1.46
2026-04-14 15:57:47.513 | step 2 | route=IT_Ticket | empId=16195 | query=VMS_Comp_login_proc | queryMs=1.47
2026-04-14 15:57:47.513 | step 3 | route=IT_Ticket | empId=16195 | apiMs=24.49 | totalMs=24.49
2026-04-14 15:57:47.514 | step 1 | route=IT_Ticket | empId=16195 | query called at=15:57:47.514
2026-04-14 15:57:47.515 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-14 15:57:47.517 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-14 15:57:47.518 | step 2 | route=IT_Ticket | empId=16195 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-14 15:57:47.518 | step 3 | route=IT_Ticket | empId=16195 | apiMs=4.64 | totalMs=4.64
2026-04-14 16:01:48.651 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:01:48.651
2026-04-14 16:01:48.662 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-04-14 16:01:48.667 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-14 16:01:48.671 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 16:01:48.675 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-14 16:01:48.676 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-14 16:01:48.678 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-14 16:01:48.679 | step 3 | route=IT_Ticket | empId=57006 | apiMs=27.66 | totalMs=27.66
2026-04-14 16:01:48.679 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:01:48.679
2026-04-14 16:01:48.681 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-14 16:01:48.682 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-14 16:01:48.683 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-14 16:01:48.684 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.65 | totalMs=4.65
2026-04-14 16:01:53.567 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=16:01:53.567
2026-04-14 16:01:53.731 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=163.34
2026-04-14 16:01:53.734 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=167.47 | totalMs=167.47
2026-04-14 16:01:54.825 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=16:01:54.825
2026-04-14 16:01:54.837 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.7
2026-04-14 16:01:54.841 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=15.70 | totalMs=15.70
2026-04-14 16:02:25.279 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:02:25.279
2026-04-14 16:02:25.289 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-14 16:02:25.293 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=14.11 | totalMs=14.11
2026-04-14 16:02:25.296 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:02:25.296
2026-04-14 16:02:25.610 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=310.96
2026-04-14 16:02:25.613 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=316.76 | totalMs=316.76
2026-04-14 16:02:25.613 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:02:25.613
2026-04-14 16:02:25.615 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-14 16:02:25.616 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.43 | totalMs=2.43
2026-04-14 16:02:26.670 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:02:26.670
2026-04-14 16:02:26.686 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=15.8
2026-04-14 16:02:26.695 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-04-14 16:02:26.704 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-04-14 16:02:26.712 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=8.26
2026-04-14 16:02:26.721 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=8.36
2026-04-14 16:02:26.730 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=8.61
2026-04-14 16:02:26.730 | step 3 | route=IT_Ticket | empId=57006 | apiMs=60.14 | totalMs=60.14
2026-04-14 16:02:26.731 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:02:26.731
2026-04-14 16:02:26.739 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=7.52
2026-04-14 16:02:26.747 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=8.5
2026-04-14 16:02:26.756 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-14 16:02:26.756 | step 3 | route=IT_Ticket | empId=57006 | apiMs=25.41 | totalMs=25.41
2026-04-14 16:03:36.039 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:03:36.039
2026-04-14 16:03:36.089 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=49.64
2026-04-14 16:03:36.089 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=50.78 | totalMs=50.78
2026-04-14 16:03:37.215 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:03:37.215
2026-04-14 16:03:41.211 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:03:41.211
2026-04-14 16:03:41.241 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=29.21
2026-04-14 16:03:41.243 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=31.83 | totalMs=31.83
2026-04-14 16:03:41.243 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:03:41.243
2026-04-14 16:03:41.245 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-14 16:03:41.247 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-14 16:03:41.248 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-14 16:03:41.248 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=5.11 | totalMs=5.11
2026-04-14 16:03:44.588 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:03:44.588
2026-04-14 16:03:44.604 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=15.48
2026-04-14 16:03:44.604 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=16.37 | totalMs=16.37
2026-04-14 16:03:45.325 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:03:45.325
2026-04-14 16:04:40.210 | step 1 | route=Ticket_SPOC_Approve | empId=47826 | query called at=16:04:40.210
2026-04-14 16:04:40.248 | step 2 | route=Ticket_SPOC_Approve | empId=47826 | query=IT_TIcket_SPOCApp_Report | queryMs=37.73
2026-04-14 16:04:40.252 | step 3 | route=Ticket_SPOC_Approve | empId=47826 | apiMs=41.84 | totalMs=41.84
2026-04-14 16:04:40.765 | step 4 | route=pageRenderd | empId=47826 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:04:40.765
2026-04-14 16:04:44.410 | step 1 | route=SPOC_Entry_Save | empId=47826 | query called at=16:04:44.410
2026-04-14 16:04:44.431 | step 2 | route=SPOC_Entry_Save | empId=47826 | query=IT_Ticket_Update_SPOC | queryMs=20.9
2026-04-14 16:04:44.436 | step 3 | route=SPOC_Entry_Save | empId=47826 | apiMs=25.96 | totalMs=25.96
2026-04-14 16:04:44.439 | step 1 | route=SPOC_Entry_Save | empId=47826 | query called at=16:04:44.439
2026-04-14 16:04:44.443 | step 2 | route=SPOC_Entry_Save | empId=47826 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-14 16:04:44.444 | step 2 | route=SPOC_Entry_Save | empId=47826 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-14 16:04:44.445 | step 2 | route=SPOC_Entry_Save | empId=47826 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.6
2026-04-14 16:04:44.445 | step 3 | route=SPOC_Entry_Save | empId=47826 | apiMs=6.54 | totalMs=6.54
2026-04-14 16:04:46.742 | step 1 | route=Ticket_SPOC_Approve | empId=47826 | query called at=16:04:46.742
2026-04-14 16:04:46.758 | step 2 | route=Ticket_SPOC_Approve | empId=47826 | query=IT_TIcket_SPOCApp_Report | queryMs=15.8
2026-04-14 16:04:46.759 | step 3 | route=Ticket_SPOC_Approve | empId=47826 | apiMs=16.79 | totalMs=16.79
2026-04-14 16:04:47.146 | step 4 | route=pageRenderd | empId=47826 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:04:47.146
2026-04-14 16:09:17.235 | step 1 | route=IT_Ticket_Report | empId=16195 | query called at=16:09:17.235
2026-04-14 16:09:17.626 | step 2 | route=IT_Ticket_Report | empId=16195 | query=kpi_it_ticket_report_page_proc | queryMs=390.62
2026-04-14 16:09:17.630 | step 3 | route=IT_Ticket_Report | empId=16195 | apiMs=394.97 | totalMs=394.97
2026-04-14 16:09:18.047 | step 4 | route=pageRenderd | empId=16195 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:09:18.047
2026-04-14 16:23:18.749 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:23:18.749
2026-04-14 16:23:18.777 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=27.46
2026-04-14 16:23:18.782 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-14 16:23:18.786 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-14 16:23:18.789 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-14 16:23:18.804 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=14.22
2026-04-14 16:23:18.808 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=3.51
2026-04-14 16:23:18.808 | step 3 | route=IT_Ticket | empId=57006 | apiMs=58.78 | totalMs=58.78
2026-04-14 16:23:18.809 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:23:18.809
2026-04-14 16:23:18.829 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=19.71
2026-04-14 16:23:18.830 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-04-14 16:23:18.832 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-04-14 16:23:18.833 | step 3 | route=IT_Ticket | empId=57006 | apiMs=24.18 | totalMs=24.18
2026-04-14 16:23:38.313 | step 1 | route=IT_Ticket_Report | empId=57006 | query called at=16:23:38.313
2026-04-14 16:23:38.615 | step 2 | route=IT_Ticket_Report | empId=57006 | query=kpi_it_ticket_report_page_proc | queryMs=302.05
2026-04-14 16:23:38.619 | step 3 | route=IT_Ticket_Report | empId=57006 | apiMs=306.10 | totalMs=306.10
2026-04-14 16:23:41.457 | step 4 | route=pageRenderd | empId=57006 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:23:41.457
2026-04-14 16:54:05.318 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:54:05.318
2026-04-14 16:54:05.479 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=159.55
2026-04-14 16:54:05.482 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=163.38 | totalMs=163.38
2026-04-14 16:54:05.828 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:54:05.828
2026-04-14 16:59:07.814 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:59:07.814
2026-04-14 16:59:07.856 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=41.47
2026-04-14 16:59:07.858 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-14 16:59:07.859 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-14 16:59:07.861 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-14 16:59:07.930 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=68.6
2026-04-14 16:59:07.936 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.75
2026-04-14 16:59:07.936 | step 3 | route=IT_Ticket | empId=46985 | apiMs=121.93 | totalMs=121.93
2026-04-14 16:59:07.937 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:59:07.937
2026-04-14 16:59:07.956 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=18.66
2026-04-14 16:59:07.957 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-14 16:59:07.959 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-14 16:59:07.959 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.51 | totalMs=22.51
2026-04-14 16:59:17.388 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=16:59:17.388
2026-04-14 16:59:17.659 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=270.37
2026-04-14 16:59:17.663 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=274.50 | totalMs=274.50
2026-04-14 16:59:25.375 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=16:59:25.375
2026-04-14 16:59:25.471 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=95.91
2026-04-14 16:59:25.475 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=99.89 | totalMs=99.89
2026-04-14 16:59:26.982 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=16:59:26.982
2026-04-14 16:59:27.045 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=61.7
2026-04-14 16:59:27.048 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=65.74 | totalMs=65.74
2026-04-14 17:00:12.913 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:00:12.913
2026-04-14 17:00:12.938 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=24.28
2026-04-14 17:00:12.941 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=28.26 | totalMs=28.26
2026-04-14 17:00:12.944 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:00:12.944
2026-04-14 17:00:12.983 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=36.33
2026-04-14 17:00:12.986 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=41.78 | totalMs=41.78
2026-04-14 17:00:12.986 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:00:12.986
2026-04-14 17:00:12.989 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.34
2026-04-14 17:00:12.989 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=3.18 | totalMs=3.18
2026-04-14 17:00:13.215 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:00:13.215
2026-04-14 17:00:13.226 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-14 17:00:13.228 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-14 17:00:13.229 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-14 17:00:13.231 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-14 17:00:13.233 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-14 17:00:13.235 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.53
2026-04-14 17:00:13.235 | step 3 | route=IT_Ticket | empId=46985 | apiMs=19.36 | totalMs=19.36
2026-04-14 17:00:13.235 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:00:13.235
2026-04-14 17:00:13.237 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-14 17:00:13.238 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-14 17:00:13.240 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-14 17:00:13.240 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.68 | totalMs=4.68
2026-04-14 17:03:50.416 | step 1 | route=IT_Ticket | empId=59059 | query called at=17:03:50.416
2026-04-14 17:03:50.428 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=11.74
2026-04-14 17:03:50.430 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-14 17:03:50.431 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-14 17:03:50.433 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-14 17:03:50.434 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-14 17:03:50.436 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-14 17:03:50.436 | step 3 | route=IT_Ticket | empId=59059 | apiMs=20.41 | totalMs=20.41
2026-04-14 17:03:50.437 | step 1 | route=IT_Ticket | empId=59059 | query called at=17:03:50.437
2026-04-14 17:03:50.438 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-14 17:03:50.440 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-14 17:03:50.441 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-14 17:03:50.441 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.73 | totalMs=4.73
2026-04-14 17:04:06.155 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59059 | query called at=17:04:06.155
2026-04-14 17:04:06.340 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=184.17
2026-04-14 17:04:06.344 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59059 | apiMs=188.06 | totalMs=188.06
2026-04-14 17:04:08.500 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query called at=17:04:08.500
2026-04-14 17:04:08.553 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=52.12
2026-04-14 17:04:08.556 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59059 | apiMs=56.00 | totalMs=56.00
2026-04-14 17:05:10.572 | step 1 | route=IT_TicketPost | empId=59059 | query called at=17:05:10.572
2026-04-14 17:05:10.582 | step 2 | route=IT_TicketPost | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-14 17:05:10.583 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=10.90 | totalMs=10.90
2026-04-14 17:05:10.584 | step 1 | route=IT_TicketPost | empId=59059 | query called at=17:05:10.584
2026-04-14 17:05:10.630 | step 2 | route=IT_TicketPost | empId=59059 | query=IT_Ticket_Save_SPOC | queryMs=45.85
2026-04-14 17:05:10.632 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=47.95 | totalMs=47.95
2026-04-14 17:05:10.632 | step 1 | route=IT_TicketPost | empId=59059 | query called at=17:05:10.632
2026-04-14 17:05:10.634 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-14 17:05:10.634 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=2.47 | totalMs=2.47
2026-04-14 17:05:10.635 | step 1 | route=IT_TicketPost | empId=59059 | query called at=17:05:10.635
2026-04-14 17:05:10.636 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-14 17:05:10.637 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=1.72 | totalMs=1.72
2026-04-14 17:05:11.904 | step 1 | route=IT_Ticket | empId=59059 | query called at=17:05:11.904
2026-04-14 17:05:11.914 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-04-14 17:05:11.916 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-14 17:05:11.918 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-14 17:05:11.919 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-14 17:05:11.920 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-14 17:05:11.922 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=1.32
2026-04-14 17:05:11.922 | step 3 | route=IT_Ticket | empId=59059 | apiMs=17.96 | totalMs=17.96
2026-04-14 17:05:11.923 | step 1 | route=IT_Ticket | empId=59059 | query called at=17:05:11.923
2026-04-14 17:05:11.924 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-14 17:05:11.925 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-14 17:05:11.926 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-14 17:05:11.927 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.06 | totalMs=4.06
2026-04-14 17:08:44.305 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:08:44.305
2026-04-14 17:08:44.316 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-14 17:08:44.321 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-14 17:08:44.325 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-14 17:08:44.328 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-14 17:08:44.330 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-14 17:08:44.332 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-14 17:08:44.332 | step 3 | route=IT_Ticket | empId=60438 | apiMs=26.64 | totalMs=26.64
2026-04-14 17:08:44.333 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:08:44.333
2026-04-14 17:08:44.334 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-14 17:08:44.335 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-14 17:08:44.337 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-14 17:08:44.337 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.65 | totalMs=4.65
2026-04-14 17:08:51.670 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=17:08:51.670
2026-04-14 17:08:51.725 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=54.36
2026-04-14 17:08:51.726 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=55.39 | totalMs=55.39
2026-04-14 17:08:53.904 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=17:08:53.904
2026-04-14 17:08:53.929 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=24.42
2026-04-14 17:08:53.932 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=28.27 | totalMs=28.27
2026-04-14 17:09:50.149 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:09:50.149
2026-04-14 17:09:50.160 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-14 17:09:50.160 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=11.04 | totalMs=11.04
2026-04-14 17:09:50.160 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:09:50.160
2026-04-14 17:09:50.180 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=18.86
2026-04-14 17:09:50.181 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=20.64 | totalMs=20.64
2026-04-14 17:09:50.181 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:09:50.181
2026-04-14 17:09:50.183 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-14 17:09:50.183 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.84 | totalMs=1.84
2026-04-14 17:09:50.184 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:09:50.184
2026-04-14 17:09:50.185 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.61
2026-04-14 17:09:50.185 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.26 | totalMs=1.26
2026-04-14 17:09:50.504 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:09:50.504
2026-04-14 17:09:50.521 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.32
2026-04-14 17:09:50.529 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-04-14 17:09:50.537 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-04-14 17:09:50.540 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=2.4
2026-04-14 17:09:50.541 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-14 17:09:50.543 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=0.77
2026-04-14 17:09:50.543 | step 3 | route=IT_Ticket | empId=60438 | apiMs=38.70 | totalMs=38.70
2026-04-14 17:09:50.543 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:09:50.543
2026-04-14 17:09:50.544 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-14 17:09:50.545 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-14 17:09:50.546 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-14 17:09:50.547 | step 3 | route=IT_Ticket | empId=60438 | apiMs=3.43 | totalMs=3.43
2026-04-14 17:09:52.570 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:09:52.570
2026-04-14 17:09:52.587 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=13.88
2026-04-14 17:09:52.594 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=3.37
2026-04-14 17:09:52.597 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-14 17:09:52.599 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-14 17:09:52.600 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.65
2026-04-14 17:09:52.601 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=0.73
2026-04-14 17:09:52.601 | step 3 | route=IT_Ticket | empId=61350 | apiMs=30.83 | totalMs=30.83
2026-04-14 17:09:52.601 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:09:52.601
2026-04-14 17:09:52.602 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-14 17:09:52.603 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.54
2026-04-14 17:09:52.604 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-04-14 17:09:52.605 | step 3 | route=IT_Ticket | empId=61350 | apiMs=3.16 | totalMs=3.16
2026-04-14 17:10:03.990 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=17:10:03.990
2026-04-14 17:10:04.069 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=78.52
2026-04-14 17:10:04.073 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=82.46 | totalMs=82.46
2026-04-14 17:10:06.142 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=17:10:06.142
2026-04-14 17:10:06.153 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-04-14 17:10:06.156 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=14.43 | totalMs=14.43
2026-04-14 17:10:09.283 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:10:09.283
2026-04-14 17:10:09.337 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.32
2026-04-14 17:10:09.341 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=58.23 | totalMs=58.23
2026-04-14 17:10:16.706 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:10:16.706
2026-04-14 17:10:16.716 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-14 17:10:16.720 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.52 | totalMs=13.52
2026-04-14 17:10:19.651 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:10:19.651
2026-04-14 17:10:19.661 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-04-14 17:10:19.664 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=12.94 | totalMs=12.94
2026-04-14 17:11:17.824 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:11:17.824
2026-04-14 17:11:17.835 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-04-14 17:11:17.838 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.45 | totalMs=13.45
2026-04-14 17:11:17.841 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:11:17.841
2026-04-14 17:11:17.864 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=20.31
2026-04-14 17:11:17.866 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=25.15 | totalMs=25.15
2026-04-14 17:11:17.866 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:11:17.866
2026-04-14 17:11:17.868 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-04-14 17:11:17.869 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.28 | totalMs=2.28
2026-04-14 17:11:17.869 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:11:17.869
2026-04-14 17:11:17.870 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-14 17:11:17.871 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.58 | totalMs=1.58
2026-04-14 17:11:18.121 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:11:18.121
2026-04-14 17:11:18.131 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-04-14 17:11:18.133 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-14 17:11:18.134 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-14 17:11:18.135 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-14 17:11:18.136 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-14 17:11:18.138 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.24
2026-04-14 17:11:18.138 | step 3 | route=IT_Ticket | empId=61350 | apiMs=17.18 | totalMs=17.18
2026-04-14 17:11:18.139 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:11:18.139
2026-04-14 17:11:18.140 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-14 17:11:18.142 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-14 17:11:18.143 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-14 17:11:18.143 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.27 | totalMs=4.27
2026-04-14 17:11:22.401 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:11:22.401
2026-04-14 17:11:22.413 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-04-14 17:11:22.417 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=15.75 | totalMs=15.75
2026-04-14 17:11:22.420 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:11:22.420
2026-04-14 17:11:22.461 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=37.87
2026-04-14 17:11:22.462 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=42.36 | totalMs=42.36
2026-04-14 17:11:22.462 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:11:22.462
2026-04-14 17:11:22.464 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-14 17:11:22.464 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.76 | totalMs=1.76
2026-04-14 17:11:22.465 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:11:22.465
2026-04-14 17:11:22.466 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-14 17:11:22.466 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.43 | totalMs=1.43
2026-04-14 17:11:22.744 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:11:22.744
2026-04-14 17:11:22.754 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-04-14 17:11:22.755 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-14 17:11:22.756 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-14 17:11:22.757 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-14 17:11:22.758 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-14 17:11:22.760 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=0.92
2026-04-14 17:11:22.760 | step 3 | route=IT_Ticket | empId=60438 | apiMs=15.92 | totalMs=15.92
2026-04-14 17:11:22.760 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:11:22.760
2026-04-14 17:11:22.761 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-14 17:11:22.763 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-14 17:11:22.764 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-14 17:11:22.764 | step 3 | route=IT_Ticket | empId=60438 | apiMs=3.60 | totalMs=3.60
2026-04-14 17:16:47.273 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=17:16:47.273
2026-04-14 17:16:47.365 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=91.2
2026-04-14 17:16:47.368 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=95.34 | totalMs=95.34
2026-04-14 17:16:50.079 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=17:16:50.079
2026-04-14 17:16:50.119 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=39.76
2026-04-14 17:16:50.119 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=40.71 | totalMs=40.71
2026-04-14 17:19:56.309 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:19:56.309
2026-04-14 17:19:56.322 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=12.61
2026-04-14 17:19:56.324 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-14 17:19:56.326 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-14 17:19:56.327 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-14 17:19:56.363 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=35.36
2026-04-14 17:19:56.367 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=3.34
2026-04-14 17:19:56.367 | step 3 | route=IT_Ticket | empId=52208 | apiMs=57.96 | totalMs=57.96
2026-04-14 17:19:56.368 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:19:56.368
2026-04-14 17:19:56.379 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=10.62
2026-04-14 17:19:56.380 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-14 17:19:56.381 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-14 17:19:56.382 | step 3 | route=IT_Ticket | empId=52208 | apiMs=14.07 | totalMs=14.07
2026-04-14 17:20:05.469 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=17:20:05.469
2026-04-14 17:20:05.524 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=55.3
2026-04-14 17:20:05.525 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=56.29 | totalMs=56.29
2026-04-14 17:20:07.939 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=17:20:07.939
2026-04-14 17:20:07.952 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.97
2026-04-14 17:20:07.955 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=15.88 | totalMs=15.88
2026-04-14 17:20:39.300 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:20:39.300
2026-04-14 17:20:39.310 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-14 17:20:39.313 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=13.92 | totalMs=13.92
2026-04-14 17:20:39.316 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:20:39.316
2026-04-14 17:20:39.362 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=42.97
2026-04-14 17:20:39.366 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=49.72 | totalMs=49.72
2026-04-14 17:20:39.367 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:20:39.367
2026-04-14 17:20:39.404 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=36.72
2026-04-14 17:20:39.404 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=37.65 | totalMs=37.65
2026-04-14 17:20:41.866 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:20:41.866
2026-04-14 17:20:41.879 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-14 17:20:41.883 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-14 17:20:41.885 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-14 17:20:41.887 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-14 17:20:41.888 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-14 17:20:41.890 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=1.29
2026-04-14 17:20:41.890 | step 3 | route=IT_Ticket | empId=52208 | apiMs=23.87 | totalMs=23.87
2026-04-14 17:20:41.891 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:20:41.891
2026-04-14 17:20:41.892 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-14 17:20:41.894 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-14 17:20:41.895 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-14 17:20:41.895 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.63 | totalMs=4.63
2026-04-14 17:25:18.069 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:25:18.069
2026-04-14 17:25:18.108 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=38.11
2026-04-14 17:25:18.111 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=41.95 | totalMs=41.95
2026-04-14 17:25:18.671 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:25:18.671
2026-04-14 17:25:21.976 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:25:21.976
2026-04-14 17:25:22.012 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=35.76
2026-04-14 17:25:22.017 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=41.22 | totalMs=41.22
2026-04-14 17:25:22.020 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:25:22.020
2026-04-14 17:25:22.024 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-14 17:25:22.026 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-14 17:25:22.027 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-14 17:25:22.027 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.12 | totalMs=7.12
2026-04-14 17:25:29.523 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:25:29.523
2026-04-14 17:25:29.533 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.04
2026-04-14 17:25:29.539 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=15.76 | totalMs=15.76
2026-04-14 17:25:29.543 | step 5 | route=SPOC_Entry_Save | empId=314 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (39248).
2026-04-14 17:25:29.819 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:25:29.819
2026-04-14 17:25:29.845 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=25.5
2026-04-14 17:25:29.846 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=26.36 | totalMs=26.36
2026-04-14 17:25:30.303 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:25:30.303
2026-04-14 17:26:05.377 | step 1 | route=IT_Ticket | empId=41671 | query called at=17:26:05.377
2026-04-14 17:26:05.388 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-04-14 17:26:05.390 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-14 17:26:05.391 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-14 17:26:05.392 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-14 17:26:05.394 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-14 17:26:05.399 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.16
2026-04-14 17:26:05.399 | step 3 | route=IT_Ticket | empId=41671 | apiMs=22.41 | totalMs=22.41
2026-04-14 17:26:05.400 | step 1 | route=IT_Ticket | empId=41671 | query called at=17:26:05.400
2026-04-14 17:26:05.401 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-14 17:26:05.402 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-14 17:26:05.404 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-14 17:26:05.404 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.01 | totalMs=4.01
2026-04-14 17:26:12.582 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=17:26:12.582
2026-04-14 17:26:12.630 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=47.4
2026-04-14 17:26:12.634 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=51.30 | totalMs=51.30
2026-04-14 17:26:15.568 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=17:26:15.568
2026-04-14 17:26:15.583 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=15.1
2026-04-14 17:26:15.587 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=18.98 | totalMs=18.98
2026-04-14 17:27:32.523 | step 1 | route=IT_TicketPost | empId=41671 | query called at=17:27:32.523
2026-04-14 17:27:32.562 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=39.13
2026-04-14 17:27:32.566 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=43.48 | totalMs=43.48
2026-04-14 17:27:32.569 | step 1 | route=IT_TicketPost | empId=41671 | query called at=17:27:32.569
2026-04-14 17:27:32.711 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=139.34
2026-04-14 17:27:32.727 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=157.44 | totalMs=157.44
2026-04-14 17:27:32.727 | step 1 | route=IT_TicketPost | empId=41671 | query called at=17:27:32.727
2026-04-14 17:27:32.745 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.86
2026-04-14 17:27:32.746 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=18.69 | totalMs=18.69
2026-04-14 17:27:32.969 | step 1 | route=IT_Ticket | empId=41671 | query called at=17:27:32.969
2026-04-14 17:27:32.998 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=28.7
2026-04-14 17:27:33.021 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=22.1
2026-04-14 17:27:33.049 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=27.97
2026-04-14 17:27:33.075 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=24.96
2026-04-14 17:27:33.112 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=36.82
2026-04-14 17:27:33.163 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=50.84
2026-04-14 17:27:33.163 | step 3 | route=IT_Ticket | empId=41671 | apiMs=194.15 | totalMs=194.15
2026-04-14 17:27:33.164 | step 1 | route=IT_Ticket | empId=41671 | query called at=17:27:33.164
2026-04-14 17:27:33.197 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=32.39
2026-04-14 17:27:33.223 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=26.45
2026-04-14 17:27:33.250 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=26.24
2026-04-14 17:27:33.250 | step 3 | route=IT_Ticket | empId=41671 | apiMs=86.48 | totalMs=86.48
2026-04-14 17:30:19.719 | step 1 | route=IT_Ticket | empId=66261 | query called at=17:30:19.719
2026-04-14 17:30:19.747 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=27.03
2026-04-14 17:30:19.751 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-14 17:30:19.755 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-14 17:30:19.759 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-14 17:30:19.761 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-14 17:30:19.769 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=7.76
2026-04-14 17:30:19.769 | step 3 | route=IT_Ticket | empId=66261 | apiMs=50.44 | totalMs=50.44
2026-04-14 17:30:19.770 | step 1 | route=IT_Ticket | empId=66261 | query called at=17:30:19.770
2026-04-14 17:30:19.772 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-14 17:30:19.773 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-14 17:30:19.775 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-14 17:30:19.775 | step 3 | route=IT_Ticket | empId=66261 | apiMs=4.69 | totalMs=4.69
2026-04-14 17:30:23.491 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=17:30:23.491
2026-04-14 17:30:23.516 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=23.69
2026-04-14 17:30:23.516 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=24.66 | totalMs=24.66
2026-04-14 17:30:23.912 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:30:23.912
2026-04-14 17:33:02.794 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=17:33:02.794
2026-04-14 17:33:02.811 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=16.48
2026-04-14 17:33:02.811 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=17.65 | totalMs=17.65
2026-04-14 17:33:03.421 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:33:03.421
2026-04-14 17:33:06.742 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=17:33:06.742
2026-04-14 17:33:06.847 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=104.31
2026-04-14 17:33:06.849 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=106.94 | totalMs=106.94
2026-04-14 17:33:06.849 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=17:33:06.849
2026-04-14 17:33:06.852 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-14 17:33:06.853 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-14 17:33:06.855 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-14 17:33:06.855 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=5.65 | totalMs=5.65
2026-04-14 17:33:07.081 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=17:33:07.081
2026-04-14 17:33:07.104 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=22.21
2026-04-14 17:33:07.104 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=23.10 | totalMs=23.10
2026-04-14 17:33:07.566 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:33:07.566
2026-04-14 17:51:00.848 | step 5 | route=dashboard | empId=ASA0191 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-14 18:08:00.883 | step 1 | route=Ticket_SPOC_Approve | empId=41667 | query called at=18:08:00.883
2026-04-14 18:08:00.939 | step 2 | route=Ticket_SPOC_Approve | empId=41667 | query=IT_TIcket_SPOCApp_Report | queryMs=55.05
2026-04-14 18:08:00.942 | step 3 | route=Ticket_SPOC_Approve | empId=41667 | apiMs=59.09 | totalMs=59.09
2026-04-14 18:08:03.139 | step 4 | route=pageRenderd | empId=41667 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:08:03.139
2026-04-14 18:08:10.352 | step 1 | route=SPOC_Entry_Save | empId=41667 | query called at=18:08:10.352
2026-04-14 18:08:10.382 | step 2 | route=SPOC_Entry_Save | empId=41667 | query=IT_Ticket_Update_SPOC | queryMs=29.81
2026-04-14 18:08:10.387 | step 3 | route=SPOC_Entry_Save | empId=41667 | apiMs=35.19 | totalMs=35.19
2026-04-14 18:08:10.390 | step 1 | route=SPOC_Entry_Save | empId=41667 | query called at=18:08:10.390
2026-04-14 18:08:10.394 | step 2 | route=SPOC_Entry_Save | empId=41667 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-14 18:08:10.396 | step 2 | route=SPOC_Entry_Save | empId=41667 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-14 18:08:10.397 | step 2 | route=SPOC_Entry_Save | empId=41667 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-14 18:08:10.398 | step 3 | route=SPOC_Entry_Save | empId=41667 | apiMs=7.47 | totalMs=7.47
2026-04-14 18:08:10.624 | step 1 | route=Ticket_SPOC_Approve | empId=41667 | query called at=18:08:10.624
2026-04-14 18:08:10.638 | step 2 | route=Ticket_SPOC_Approve | empId=41667 | query=IT_TIcket_SPOCApp_Report | queryMs=14.1
2026-04-14 18:08:10.639 | step 3 | route=Ticket_SPOC_Approve | empId=41667 | apiMs=14.99 | totalMs=14.99
2026-04-14 18:08:11.263 | step 4 | route=pageRenderd | empId=41667 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:08:11.263
2026-04-15 09:09:26.182 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=09:09:26.182
2026-04-15 09:09:27.438 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=1256.07
2026-04-15 09:09:27.442 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=1,260.05 | totalMs=1,260.05
2026-04-15 09:09:27.918 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:09:27.918
2026-04-15 09:09:34.663 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:09:34.663
2026-04-15 09:09:34.705 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=41.46
2026-04-15 09:09:34.718 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.94
2026-04-15 09:09:34.725 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.03
2026-04-15 09:09:34.734 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.37
2026-04-15 09:09:34.825 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=90.99
2026-04-15 09:09:34.836 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=10.29
2026-04-15 09:09:34.836 | step 3 | route=IT_Ticket | empId=51415 | apiMs=172.66 | totalMs=172.66
2026-04-15 09:09:34.837 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:09:34.837
2026-04-15 09:09:34.945 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=107.33
2026-04-15 09:09:34.977 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=32.11
2026-04-15 09:09:35.009 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=32.04
2026-04-15 09:09:35.010 | step 3 | route=IT_Ticket | empId=51415 | apiMs=172.99 | totalMs=172.99
2026-04-15 09:09:40.012 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:09:40.012
2026-04-15 09:09:40.083 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=69.96
2026-04-15 09:09:40.083 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=70.85 | totalMs=70.85
2026-04-15 09:09:43.185 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:09:43.185
2026-04-15 09:09:43.226 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=40.02
2026-04-15 09:09:43.226 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=41.13 | totalMs=41.13
2026-04-15 09:09:53.431 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:09:53.431
2026-04-15 09:09:53.441 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-04-15 09:09:53.444 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.84 | totalMs=12.84
2026-04-15 09:09:53.446 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:09:53.446
2026-04-15 09:09:53.532 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=82.65
2026-04-15 09:09:53.534 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=87.14 | totalMs=87.14
2026-04-15 09:09:53.534 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:09:53.534
2026-04-15 09:09:53.536 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-15 09:09:53.536 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.96 | totalMs=1.96
2026-04-15 09:09:53.536 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:09:53.536
2026-04-15 09:09:53.538 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-15 09:09:53.538 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.44 | totalMs=1.44
2026-04-15 09:09:54.876 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:09:54.876
2026-04-15 09:09:54.887 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-15 09:09:54.888 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-15 09:09:54.890 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-15 09:09:54.891 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-15 09:09:54.893 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-15 09:09:54.894 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-15 09:09:54.895 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.88 | totalMs=18.88
2026-04-15 09:09:54.895 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:09:54.895
2026-04-15 09:09:54.897 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-15 09:09:54.898 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-15 09:09:54.900 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-15 09:09:54.900 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.76 | totalMs=4.76
2026-04-15 09:10:17.345 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=09:10:17.345
2026-04-15 09:10:17.411 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=65.56
2026-04-15 09:10:17.429 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=2.15
2026-04-15 09:10:17.434 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=1.51
2026-04-15 09:10:17.436 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=91.02 | totalMs=91.02
2026-04-15 09:10:17.436 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=09:10:17.436
2026-04-15 09:10:17.438 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-15 09:10:17.439 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-15 09:10:17.440 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-15 09:10:17.441 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=4.59 | totalMs=4.59
2026-04-15 09:10:17.441 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=09:10:17.441
2026-04-15 09:10:17.443 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-15 09:10:17.444 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-15 09:10:17.445 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-15 09:10:17.445 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=4.30 | totalMs=4.30
2026-04-15 09:10:17.446 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=09:10:17.446
2026-04-15 09:10:17.447 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-15 09:10:17.448 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-15 09:10:17.450 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-15 09:10:17.450 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=4.05 | totalMs=4.05
2026-04-15 09:10:17.777 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=09:10:17.777
2026-04-15 09:10:17.794 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=16.3
2026-04-15 09:10:17.794 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=17.29 | totalMs=17.29
2026-04-15 09:10:18.229 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:10:18.229
2026-04-15 09:10:19.605 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:10:19.605
2026-04-15 09:10:19.660 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=51.92
2026-04-15 09:10:19.663 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=57.96 | totalMs=57.96
2026-04-15 09:10:20.383 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:10:20.383
2026-04-15 09:10:24.071 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:10:24.071
2026-04-15 09:10:24.097 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=25.79
2026-04-15 09:10:24.099 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=28.05 | totalMs=28.05
2026-04-15 09:10:24.099 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:10:24.099
2026-04-15 09:10:24.101 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-15 09:10:24.103 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-15 09:10:24.104 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-15 09:10:24.104 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.10 | totalMs=5.10
2026-04-15 09:10:26.677 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:10:26.677
2026-04-15 09:10:26.725 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=47.41
2026-04-15 09:10:26.726 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=48.43 | totalMs=48.43
2026-04-15 09:10:27.143 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:10:27.143
2026-04-15 09:11:43.969 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:11:43.969
2026-04-15 09:11:44.012 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=42.43
2026-04-15 09:11:44.015 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=45.89 | totalMs=45.89
2026-04-15 09:11:44.493 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:11:44.493
2026-04-15 09:12:05.922 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:12:05.922
2026-04-15 09:12:05.961 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=37.92
2026-04-15 09:12:05.969 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=46.98 | totalMs=46.98
2026-04-15 09:12:05.972 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:12:05.972
2026-04-15 09:12:05.977 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-04-15 09:12:05.979 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-15 09:12:05.980 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-15 09:12:05.980 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.96 | totalMs=7.96
2026-04-15 09:12:07.910 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:12:07.910
2026-04-15 09:12:07.962 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=51.9
2026-04-15 09:12:07.963 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=52.85 | totalMs=52.85
2026-04-15 09:12:08.418 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:12:08.418
2026-04-15 09:16:40.256 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:16:40.256
2026-04-15 09:16:40.299 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=42.67
2026-04-15 09:16:40.301 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-15 09:16:40.302 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-15 09:16:40.303 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-15 09:16:40.328 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=24.43
2026-04-15 09:16:40.335 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=6.54
2026-04-15 09:16:40.335 | step 3 | route=IT_Ticket | empId=41061 | apiMs=79.92 | totalMs=79.92
2026-04-15 09:16:40.336 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:16:40.336
2026-04-15 09:16:40.355 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=18.63
2026-04-15 09:16:40.356 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-15 09:16:40.357 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-15 09:16:40.357 | step 3 | route=IT_Ticket | empId=41061 | apiMs=21.58 | totalMs=21.58
2026-04-15 09:16:52.758 | step 1 | route=HW_TicketFun | empId= | query called at=09:16:52.758
2026-04-15 09:16:52.983 | step 2 | route=HW_TicketFun | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=224.02
2026-04-15 09:16:52.984 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=225.23 | totalMs=225.23
2026-04-15 09:17:16.047 | step 1 | route=HW_TicketPost | empId=41061 | query called at=09:17:16.047
2026-04-15 09:17:16.073 | step 2 | route=HW_TicketPost | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=25.91
2026-04-15 09:17:16.077 | step 3 | route=HW_TicketPost | empId=41061 | apiMs=30.12 | totalMs=30.12
2026-04-15 09:17:16.080 | step 1 | route=HW_TicketPost | empId=41061 | query called at=09:17:16.080
2026-04-15 09:17:16.085 | step 2 | route=HW_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-15 09:17:16.085 | step 3 | route=HW_TicketPost | empId=41061 | apiMs=5.28 | totalMs=5.28
2026-04-15 09:17:16.086 | step 1 | route=HW_TicketPost | empId=41061 | query called at=09:17:16.086
2026-04-15 09:17:16.088 | step 2 | route=HW_TicketPost | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-04-15 09:17:16.088 | step 3 | route=HW_TicketPost | empId=41061 | apiMs=2.09 | totalMs=2.09
2026-04-15 09:17:16.088 | step 1 | route=HW_TicketPost | empId=41061 | query called at=09:17:16.088
2026-04-15 09:17:16.140 | step 2 | route=HW_TicketPost | empId=41061 | query=hw_ticket_save_proc_kpi | queryMs=51.48
2026-04-15 09:17:16.164 | step 3 | route=HW_TicketPost | empId=41061 | apiMs=75.77 | totalMs=75.77
2026-04-15 09:17:17.912 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:17:17.912
2026-04-15 09:17:17.922 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-15 09:17:17.924 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-15 09:17:17.926 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-15 09:17:17.927 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-15 09:17:17.929 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-15 09:17:17.935 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=5.87
2026-04-15 09:17:17.935 | step 3 | route=IT_Ticket | empId=41061 | apiMs=23.39 | totalMs=23.39
2026-04-15 09:17:17.936 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:17:17.936
2026-04-15 09:17:17.937 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-15 09:17:17.939 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 09:17:17.940 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 09:17:17.940 | step 3 | route=IT_Ticket | empId=41061 | apiMs=4.52 | totalMs=4.52
2026-04-15 09:27:44.004 | step 1 | route=IT_Ticket | empId=65224 | query called at=09:27:44.004
2026-04-15 09:27:44.048 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=43.45
2026-04-15 09:27:44.053 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-15 09:27:44.057 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-15 09:27:44.061 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-15 09:27:44.086 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=24.78
2026-04-15 09:27:44.092 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=5.48
2026-04-15 09:27:44.092 | step 3 | route=IT_Ticket | empId=65224 | apiMs=88.45 | totalMs=88.45
2026-04-15 09:27:44.093 | step 1 | route=IT_Ticket | empId=65224 | query called at=09:27:44.093
2026-04-15 09:27:44.112 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=18.52
2026-04-15 09:27:44.113 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-15 09:27:44.115 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-15 09:27:44.115 | step 3 | route=IT_Ticket | empId=65224 | apiMs=21.95 | totalMs=21.95
2026-04-15 09:27:59.905 | step 1 | route=IT_Ticket_Report | empId=65224 | query called at=09:27:59.905
2026-04-15 09:28:01.114 | step 2 | route=IT_Ticket_Report | empId=65224 | query=kpi_it_ticket_report_page_proc | queryMs=1208.48
2026-04-15 09:28:01.114 | step 3 | route=IT_Ticket_Report | empId=65224 | apiMs=1,209.66 | totalMs=1,209.66
2026-04-15 09:28:01.642 | step 4 | route=pageRenderd | empId=65224 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:28:01.642
2026-04-15 09:48:48.447 | step 1 | route=HW_Ticket_Report | empId=24245 | query called at=09:48:48.447
2026-04-15 09:48:48.470 | step 2 | route=HW_Ticket_Report | empId=24245 | query=hw_ticket_report_kpi_proc | queryMs=22.5
2026-04-15 09:48:48.470 | step 3 | route=HW_Ticket_Report | empId=24245 | apiMs=23.53 | totalMs=23.53
2026-04-15 09:48:49.311 | step 4 | route=pageRenderd | empId=24245 | Page=HW TICKET REPORT | page fully loaded at : 09:48:49.311
2026-04-15 09:48:52.581 | step 1 | route=IT_Ticket_Report | empId=24245 | query called at=09:48:52.581
2026-04-15 09:48:52.797 | step 2 | route=IT_Ticket_Report | empId=24245 | query=kpi_it_ticket_report_page_proc | queryMs=215.36
2026-04-15 09:48:52.797 | step 3 | route=IT_Ticket_Report | empId=24245 | apiMs=216.44 | totalMs=216.44
2026-04-15 09:48:53.292 | step 4 | route=pageRenderd | empId=24245 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:48:53.292
2026-04-15 09:48:54.229 | step 1 | route=IT_Ticket | empId=24245 | query called at=09:48:54.229
2026-04-15 09:48:54.273 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=43.89
2026-04-15 09:48:54.277 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-15 09:48:54.281 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 09:48:54.285 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-15 09:48:54.311 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=24.92
2026-04-15 09:48:54.317 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=6.54
2026-04-15 09:48:54.318 | step 3 | route=IT_Ticket | empId=24245 | apiMs=89.20 | totalMs=89.20
2026-04-15 09:48:54.318 | step 1 | route=IT_Ticket | empId=24245 | query called at=09:48:54.318
2026-04-15 09:48:54.338 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=19.55
2026-04-15 09:48:54.340 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-15 09:48:54.341 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-15 09:48:54.341 | step 3 | route=IT_Ticket | empId=24245 | apiMs=23.05 | totalMs=23.05
2026-04-15 09:49:08.117 | step 1 | route=HW_TicketFun | empId= | query called at=09:49:08.117
2026-04-15 09:49:08.133 | step 2 | route=HW_TicketFun | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=15.5
2026-04-15 09:49:08.137 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=20.05 | totalMs=20.05
2026-04-15 09:50:37.975 | step 1 | route=HW_TicketPost | empId=24245 | query called at=09:50:37.975
2026-04-15 09:50:38.019 | step 2 | route=HW_TicketPost | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=43.45
2026-04-15 09:50:38.022 | step 3 | route=HW_TicketPost | empId=24245 | apiMs=47.38 | totalMs=47.38
2026-04-15 09:50:38.025 | step 1 | route=HW_TicketPost | empId=24245 | query called at=09:50:38.025
2026-04-15 09:50:38.030 | step 2 | route=HW_TicketPost | empId=24245 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-04-15 09:50:38.030 | step 3 | route=HW_TicketPost | empId=24245 | apiMs=5.02 | totalMs=5.02
2026-04-15 09:50:38.031 | step 1 | route=HW_TicketPost | empId=24245 | query called at=09:50:38.031
2026-04-15 09:50:38.033 | step 2 | route=HW_TicketPost | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-04-15 09:50:38.033 | step 3 | route=HW_TicketPost | empId=24245 | apiMs=2.35 | totalMs=2.35
2026-04-15 09:50:38.034 | step 1 | route=HW_TicketPost | empId=24245 | query called at=09:50:38.034
2026-04-15 09:50:38.046 | step 2 | route=HW_TicketPost | empId=24245 | query=hw_ticket_save_proc_kpi | queryMs=11.96
2026-04-15 09:50:38.053 | step 3 | route=HW_TicketPost | empId=24245 | apiMs=19.59 | totalMs=19.59
2026-04-15 09:50:40.786 | step 1 | route=IT_Ticket | empId=24245 | query called at=09:50:40.786
2026-04-15 09:50:40.805 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=17.65
2026-04-15 09:50:40.809 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-15 09:50:40.813 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-15 09:50:40.814 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-15 09:50:40.815 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-04-15 09:50:40.822 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=6.38
2026-04-15 09:50:40.822 | step 3 | route=IT_Ticket | empId=24245 | apiMs=36.02 | totalMs=36.02
2026-04-15 09:50:40.823 | step 1 | route=IT_Ticket | empId=24245 | query called at=09:50:40.823
2026-04-15 09:50:40.824 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-15 09:50:40.826 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-15 09:50:40.837 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=11.14
2026-04-15 09:50:40.837 | step 3 | route=IT_Ticket | empId=24245 | apiMs=14.46 | totalMs=14.46
2026-04-15 09:51:28.367 | step 1 | route=IT_Ticket | empId=57006 | query called at=09:51:28.367
2026-04-15 09:51:28.377 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-15 09:51:28.379 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-15 09:51:28.381 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-15 09:51:28.382 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-15 09:51:28.384 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.59
2026-04-15 09:51:28.390 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.83
2026-04-15 09:51:28.391 | step 3 | route=IT_Ticket | empId=57006 | apiMs=24.08 | totalMs=24.08
2026-04-15 09:51:28.391 | step 1 | route=IT_Ticket | empId=57006 | query called at=09:51:28.391
2026-04-15 09:51:28.393 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-15 09:51:28.394 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-15 09:51:28.396 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-15 09:51:28.396 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.71 | totalMs=4.71
2026-04-15 09:51:34.831 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=09:51:34.831
2026-04-15 09:51:35.110 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=278.47
2026-04-15 09:51:35.114 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=282.50 | totalMs=282.50
2026-04-15 09:51:36.404 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=09:51:36.404
2026-04-15 09:51:36.474 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=67.41
2026-04-15 09:51:36.477 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=73.36 | totalMs=73.36
2026-04-15 09:52:23.117 | step 1 | route=IT_TicketPost | empId=57006 | query called at=09:52:23.117
2026-04-15 09:52:23.129 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-04-15 09:52:23.129 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=11.88 | totalMs=11.88
2026-04-15 09:52:23.130 | step 1 | route=IT_TicketPost | empId=57006 | query called at=09:52:23.130
2026-04-15 09:52:23.166 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=35.51
2026-04-15 09:52:23.177 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=46.82 | totalMs=46.82
2026-04-15 09:52:23.177 | step 1 | route=IT_TicketPost | empId=57006 | query called at=09:52:23.177
2026-04-15 09:52:23.179 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-15 09:52:23.180 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.48 | totalMs=2.48
2026-04-15 09:52:24.844 | step 1 | route=IT_Ticket | empId=57006 | query called at=09:52:24.844
2026-04-15 09:52:24.855 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-15 09:52:24.856 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-15 09:52:24.858 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 09:52:24.859 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-15 09:52:24.861 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-15 09:52:24.867 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=6.04
2026-04-15 09:52:24.867 | step 3 | route=IT_Ticket | empId=57006 | apiMs=23.09 | totalMs=23.09
2026-04-15 09:52:24.868 | step 1 | route=IT_Ticket | empId=57006 | query called at=09:52:24.868
2026-04-15 09:52:24.869 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-15 09:52:24.871 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-15 09:52:24.872 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 09:52:24.872 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.57 | totalMs=4.57
2026-04-15 09:55:11.877 | step 1 | route=IT_Ticket | empId=34194 | query called at=09:55:11.877
2026-04-15 09:55:11.888 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-04-15 09:55:11.893 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-15 09:55:11.897 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-15 09:55:11.901 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-15 09:55:11.902 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-15 09:55:11.908 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=5.81
2026-04-15 09:55:11.909 | step 3 | route=IT_Ticket | empId=34194 | apiMs=31.76 | totalMs=31.76
2026-04-15 09:55:11.909 | step 1 | route=IT_Ticket | empId=34194 | query called at=09:55:11.909
2026-04-15 09:55:11.911 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-04-15 09:55:11.912 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-15 09:55:11.914 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 09:55:11.914 | step 3 | route=IT_Ticket | empId=34194 | apiMs=4.83 | totalMs=4.83
2026-04-15 09:55:28.344 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34194 | query called at=09:55:28.344
2026-04-15 09:55:28.677 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=332.86
2026-04-15 09:55:28.678 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34194 | apiMs=333.83 | totalMs=333.83
2026-04-15 09:55:30.946 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query called at=09:55:30.946
2026-04-15 09:55:30.958 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-04-15 09:55:30.958 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34194 | apiMs=12.53 | totalMs=12.53
2026-04-15 09:56:27.393 | step 1 | route=IT_TicketPost | empId=34194 | query called at=09:56:27.393
2026-04-15 09:56:27.411 | step 2 | route=IT_TicketPost | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=16.88
2026-04-15 09:56:27.414 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=20.85 | totalMs=20.85
2026-04-15 09:56:27.417 | step 1 | route=IT_TicketPost | empId=34194 | query called at=09:56:27.417
2026-04-15 09:56:27.462 | step 2 | route=IT_TicketPost | empId=34194 | query=IT_Ticket_Save_SPOC | queryMs=41.92
2026-04-15 09:56:27.464 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=46.39 | totalMs=46.39
2026-04-15 09:56:27.464 | step 1 | route=IT_TicketPost | empId=34194 | query called at=09:56:27.464
2026-04-15 09:56:27.466 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-15 09:56:27.466 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=1.89 | totalMs=1.89
2026-04-15 09:56:30.090 | step 1 | route=IT_Ticket | empId=34194 | query called at=09:56:30.090
2026-04-15 09:56:30.100 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-15 09:56:30.102 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-15 09:56:30.104 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.97
2026-04-15 09:56:30.106 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-15 09:56:30.107 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-15 09:56:30.114 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=6.34
2026-04-15 09:56:30.114 | step 3 | route=IT_Ticket | empId=34194 | apiMs=24.58 | totalMs=24.58
2026-04-15 09:56:30.115 | step 1 | route=IT_Ticket | empId=34194 | query called at=09:56:30.115
2026-04-15 09:56:30.117 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-15 09:56:30.118 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-15 09:56:30.119 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-15 09:56:30.120 | step 3 | route=IT_Ticket | empId=34194 | apiMs=4.83 | totalMs=4.83
2026-04-15 10:01:33.699 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:01:33.699
2026-04-15 10:01:33.763 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=63.04
2026-04-15 10:01:33.775 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=8.99
2026-04-15 10:01:33.784 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.68
2026-04-15 10:01:33.792 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.46
2026-04-15 10:01:33.849 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=56.56
2026-04-15 10:01:33.867 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=17.83
2026-04-15 10:01:33.868 | step 3 | route=IT_Ticket | empId=51863 | apiMs=168.62 | totalMs=168.62
2026-04-15 10:01:33.868 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:01:33.868
2026-04-15 10:01:33.916 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=47.12
2026-04-15 10:01:33.924 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-04-15 10:01:33.933 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-04-15 10:01:33.933 | step 3 | route=IT_Ticket | empId=51863 | apiMs=65.00 | totalMs=65.00
2026-04-15 10:01:44.397 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=10:01:44.397
2026-04-15 10:01:44.614 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=216.7
2026-04-15 10:01:44.617 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=220.48 | totalMs=220.48
2026-04-15 10:01:46.958 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=10:01:46.958
2026-04-15 10:01:46.971 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=12.17
2026-04-15 10:01:46.971 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=12.90 | totalMs=12.90
2026-04-15 10:02:35.732 | step 1 | route=IT_TicketPost | empId=51863 | query called at=10:02:35.732
2026-04-15 10:02:35.751 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=18.09
2026-04-15 10:02:35.751 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=19.08 | totalMs=19.08
2026-04-15 10:02:35.752 | step 1 | route=IT_TicketPost | empId=51863 | query called at=10:02:35.752
2026-04-15 10:02:35.819 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=66.4
2026-04-15 10:02:35.831 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=79.53 | totalMs=79.53
2026-04-15 10:02:35.832 | step 1 | route=IT_TicketPost | empId=51863 | query called at=10:02:35.832
2026-04-15 10:02:35.834 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-15 10:02:35.834 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=2.56 | totalMs=2.56
2026-04-15 10:02:37.705 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:02:37.705
2026-04-15 10:02:37.722 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=16.48
2026-04-15 10:02:37.730 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.15
2026-04-15 10:02:37.738 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.42
2026-04-15 10:02:37.740 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-15 10:02:37.742 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.66
2026-04-15 10:02:37.748 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=6.05
2026-04-15 10:02:37.749 | step 3 | route=IT_Ticket | empId=51863 | apiMs=43.90 | totalMs=43.90
2026-04-15 10:02:37.749 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:02:37.749
2026-04-15 10:02:37.751 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-15 10:02:37.752 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-15 10:02:37.754 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-15 10:02:37.754 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.70 | totalMs=4.70
2026-04-15 10:23:36.113 | step 1 | route=IT_Ticket_Report | empId=57006 | query called at=10:23:36.113
2026-04-15 10:23:36.443 | step 2 | route=IT_Ticket_Report | empId=57006 | query=kpi_it_ticket_report_page_proc | queryMs=328.63
2026-04-15 10:23:36.443 | step 3 | route=IT_Ticket_Report | empId=57006 | apiMs=329.73 | totalMs=329.73
2026-04-15 10:23:38.501 | step 4 | route=pageRenderd | empId=57006 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:23:38.501
2026-04-15 10:23:40.780 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:23:40.780
2026-04-15 10:23:40.817 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=37.02
2026-04-15 10:23:40.823 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=2.08
2026-04-15 10:23:40.826 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-15 10:23:40.830 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-15 10:23:40.848 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=16.98
2026-04-15 10:23:40.852 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=4.16
2026-04-15 10:23:40.852 | step 3 | route=IT_Ticket | empId=57006 | apiMs=72.72 | totalMs=72.72
2026-04-15 10:23:40.853 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:23:40.853
2026-04-15 10:23:40.868 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=14.79
2026-04-15 10:23:40.869 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-15 10:23:40.870 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-15 10:23:40.871 | step 3 | route=IT_Ticket | empId=57006 | apiMs=17.70 | totalMs=17.70
2026-04-15 10:23:54.507 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=10:23:54.507
2026-04-15 10:23:54.855 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=346.73
2026-04-15 10:23:54.858 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=350.68 | totalMs=350.68
2026-04-15 10:23:56.779 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=10:23:56.779
2026-04-15 10:23:56.791 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-04-15 10:23:56.794 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=15.52 | totalMs=15.52
2026-04-15 10:24:57.526 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:24:57.526
2026-04-15 10:24:57.550 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=23.52
2026-04-15 10:24:57.550 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=24.53 | totalMs=24.53
2026-04-15 10:24:57.551 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:24:57.551
2026-04-15 10:24:57.636 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=84.03
2026-04-15 10:24:57.662 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=110.75 | totalMs=110.75
2026-04-15 10:24:57.662 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:24:57.662
2026-04-15 10:24:57.676 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.61
2026-04-15 10:24:57.677 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=14.47 | totalMs=14.47
2026-04-15 10:24:57.677 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:24:57.677
2026-04-15 10:24:57.690 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.79
2026-04-15 10:24:57.690 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=12.61 | totalMs=12.61
2026-04-15 10:25:00.074 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:25:00.074
2026-04-15 10:25:00.092 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=17.95
2026-04-15 10:25:00.103 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-15 10:25:00.116 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=12.14
2026-04-15 10:25:00.131 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=14.96
2026-04-15 10:25:00.146 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=14.24
2026-04-15 10:25:00.161 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=14.66
2026-04-15 10:25:00.161 | step 3 | route=IT_Ticket | empId=57006 | apiMs=86.91 | totalMs=86.91
2026-04-15 10:25:00.161 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:25:00.161
2026-04-15 10:25:00.173 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=11.31
2026-04-15 10:25:00.186 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=12.6
2026-04-15 10:25:00.201 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=14.25
2026-04-15 10:25:00.201 | step 3 | route=IT_Ticket | empId=57006 | apiMs=40.00 | totalMs=40.00
2026-04-15 10:26:08.304 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:26:08.304
2026-04-15 10:26:08.353 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=48.75
2026-04-15 10:26:08.358 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 10:26:08.362 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-15 10:26:08.366 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-15 10:26:08.367 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-15 10:26:08.368 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=0.93
2026-04-15 10:26:08.369 | step 3 | route=IT_Ticket | empId=60917 | apiMs=64.77 | totalMs=64.77
2026-04-15 10:26:08.369 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:26:08.369
2026-04-15 10:26:08.371 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-15 10:26:08.372 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-15 10:26:08.373 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-15 10:26:08.373 | step 3 | route=IT_Ticket | empId=60917 | apiMs=3.95 | totalMs=3.95
2026-04-15 10:26:46.892 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=10:26:46.892
2026-04-15 10:26:46.994 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=100.98
2026-04-15 10:26:46.997 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=104.79 | totalMs=104.79
2026-04-15 10:27:10.849 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=10:27:10.849
2026-04-15 10:27:11.007 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=157.26
2026-04-15 10:27:11.010 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=161.14 | totalMs=161.14
2026-04-15 10:27:11.673 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:27:11.673
2026-04-15 10:27:19.127 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:27:19.127
2026-04-15 10:27:19.151 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=23.72
2026-04-15 10:27:19.156 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=28.98 | totalMs=28.98
2026-04-15 10:27:19.159 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=10:27:19.159
2026-04-15 10:27:19.163 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-15 10:27:19.164 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-15 10:27:19.165 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-15 10:27:19.166 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=6.60 | totalMs=6.60
2026-04-15 10:27:21.091 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=10:27:21.091
2026-04-15 10:27:21.107 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=15.6
2026-04-15 10:27:21.111 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=19.57 | totalMs=19.57
2026-04-15 10:27:21.683 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:27:21.683
2026-04-15 10:27:48.453 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=10:27:48.453
2026-04-15 10:27:48.467 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=13.07
2026-04-15 10:27:48.470 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=17.17 | totalMs=17.17
2026-04-15 10:28:56.614 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:28:56.614
2026-04-15 10:28:56.625 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-04-15 10:28:56.628 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=14.59 | totalMs=14.59
2026-04-15 10:28:56.631 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:28:56.631
2026-04-15 10:28:56.675 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=41.1
2026-04-15 10:28:56.688 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=57.00 | totalMs=57.00
2026-04-15 10:28:56.689 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:28:56.689
2026-04-15 10:28:56.697 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.27
2026-04-15 10:28:56.698 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=9.11 | totalMs=9.11
2026-04-15 10:28:56.698 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:28:56.698
2026-04-15 10:28:56.706 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.4
2026-04-15 10:28:56.706 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=8.07 | totalMs=8.07
2026-04-15 10:28:58.457 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:28:58.457
2026-04-15 10:28:58.467 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-04-15 10:28:58.469 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-15 10:28:58.471 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-15 10:28:58.472 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-15 10:28:58.473 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-15 10:28:58.475 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=1.26
2026-04-15 10:28:58.475 | step 3 | route=IT_Ticket | empId=60917 | apiMs=18.64 | totalMs=18.64
2026-04-15 10:28:58.476 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:28:58.476
2026-04-15 10:28:58.477 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-15 10:28:58.479 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-15 10:28:58.480 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-15 10:28:58.480 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.32 | totalMs=4.32
2026-04-15 10:28:59.819 | step 1 | route=IT_Ticket | empId=31232 | query called at=10:28:59.819
2026-04-15 10:28:59.830 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-15 10:28:59.835 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-15 10:28:59.839 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-15 10:28:59.843 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-15 10:28:59.844 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-15 10:28:59.846 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=1.15
2026-04-15 10:28:59.846 | step 3 | route=IT_Ticket | empId=31232 | apiMs=27.01 | totalMs=27.01
2026-04-15 10:28:59.847 | step 1 | route=IT_Ticket | empId=31232 | query called at=10:28:59.847
2026-04-15 10:28:59.848 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-15 10:28:59.850 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-15 10:28:59.851 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-15 10:28:59.851 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.73 | totalMs=4.73
2026-04-15 10:29:06.278 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=10:29:06.278
2026-04-15 10:29:06.479 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=200.9
2026-04-15 10:29:06.483 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=204.79 | totalMs=204.79
2026-04-15 10:29:08.505 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=10:29:08.505
2026-04-15 10:29:08.518 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.95
2026-04-15 10:29:08.521 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=15.78 | totalMs=15.78
2026-04-15 10:29:34.006 | step 1 | route=IT_TicketPost | empId=31232 | query called at=10:29:34.006
2026-04-15 10:29:34.021 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=14.92
2026-04-15 10:29:34.025 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=19.23 | totalMs=19.23
2026-04-15 10:29:34.028 | step 1 | route=IT_TicketPost | empId=31232 | query called at=10:29:34.028
2026-04-15 10:29:34.075 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=44.07
2026-04-15 10:29:34.087 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=59.62 | totalMs=59.62
2026-04-15 10:29:34.088 | step 1 | route=IT_TicketPost | empId=31232 | query called at=10:29:34.088
2026-04-15 10:29:34.096 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-04-15 10:29:34.097 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=8.85 | totalMs=8.85
2026-04-15 10:29:34.364 | step 1 | route=IT_Ticket | empId=31232 | query called at=10:29:34.364
2026-04-15 10:29:34.381 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=16.45
2026-04-15 10:29:34.391 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-04-15 10:29:34.400 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=8.73
2026-04-15 10:29:34.411 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-04-15 10:29:34.418 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=6.5
2026-04-15 10:29:34.419 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=1.19
2026-04-15 10:29:34.420 | step 3 | route=IT_Ticket | empId=31232 | apiMs=55.59 | totalMs=55.59
2026-04-15 10:29:34.420 | step 1 | route=IT_Ticket | empId=31232 | query called at=10:29:34.420
2026-04-15 10:29:34.422 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-15 10:29:34.423 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-15 10:29:34.424 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-15 10:29:34.424 | step 3 | route=IT_Ticket | empId=31232 | apiMs=3.98 | totalMs=3.98
2026-04-15 10:33:50.585 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:33:50.585
2026-04-15 10:33:50.603 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=16.85
2026-04-15 10:33:50.603 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=17.82 | totalMs=17.82
2026-04-15 10:33:50.998 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:33:50.998
2026-04-15 10:33:56.512 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:33:56.512
2026-04-15 10:33:56.543 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=30.2
2026-04-15 10:33:56.548 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=35.69 | totalMs=35.69
2026-04-15 10:33:56.551 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:33:56.551
2026-04-15 10:33:56.556 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.41
2026-04-15 10:33:56.558 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-15 10:33:56.560 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-15 10:33:56.560 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=8.77 | totalMs=8.77
2026-04-15 10:33:59.390 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:33:59.390
2026-04-15 10:33:59.406 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.49
2026-04-15 10:33:59.407 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=16.41 | totalMs=16.41
2026-04-15 10:33:59.758 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:33:59.758
2026-04-15 10:34:39.319 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=10:34:39.319
2026-04-15 10:34:39.340 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=20.55
2026-04-15 10:34:39.341 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=21.61 | totalMs=21.61
2026-04-15 10:34:43.326 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:34:43.326
2026-04-15 10:34:51.160 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=10:34:51.160
2026-04-15 10:34:51.187 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=26.86
2026-04-15 10:34:51.206 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=16.51
2026-04-15 10:34:51.209 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=48.82 | totalMs=48.82
2026-04-15 10:34:51.209 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=10:34:51.209
2026-04-15 10:34:51.211 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-15 10:34:51.212 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-15 10:34:51.214 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-15 10:34:51.214 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=5.16 | totalMs=5.16
2026-04-15 10:34:54.098 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=10:34:54.098
2026-04-15 10:34:54.100 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-15 10:34:54.101 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-15 10:34:54.103 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-15 10:34:54.103 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=5.22 | totalMs=5.22
2026-04-15 10:34:59.056 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=10:34:59.056
2026-04-15 10:34:59.073 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=16.41
2026-04-15 10:34:59.074 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=17.38 | totalMs=17.38
2026-04-15 10:34:59.800 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:34:59.800
2026-04-15 10:47:38.792 | step 1 | route=IT_Ticket | empId=69006 | query called at=10:47:38.792
2026-04-15 10:47:38.834 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=42.27
2026-04-15 10:47:38.839 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-15 10:47:38.843 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-15 10:47:38.847 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-15 10:47:38.872 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=24.29
2026-04-15 10:47:38.878 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=5.58
2026-04-15 10:47:38.878 | step 3 | route=IT_Ticket | empId=69006 | apiMs=86.55 | totalMs=86.55
2026-04-15 10:47:38.879 | step 1 | route=IT_Ticket | empId=69006 | query called at=10:47:38.879
2026-04-15 10:47:38.898 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=18.94
2026-04-15 10:47:38.899 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-15 10:47:38.901 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-15 10:47:38.901 | step 3 | route=IT_Ticket | empId=69006 | apiMs=22.36 | totalMs=22.36
2026-04-15 10:49:06.356 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69006 | query called at=10:49:06.356
2026-04-15 10:49:06.653 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=296.04
2026-04-15 10:49:06.653 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69006 | apiMs=297.24 | totalMs=297.24
2026-04-15 10:49:11.162 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query called at=10:49:11.162
2026-04-15 10:49:11.179 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=16.42
2026-04-15 10:49:11.182 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69006 | apiMs=20.25 | totalMs=20.25
2026-04-15 10:54:02.879 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:54:02.879
2026-04-15 10:54:02.955 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=74.99
2026-04-15 10:54:02.958 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=78.91 | totalMs=78.91
2026-04-15 10:54:03.913 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:03.913
2026-04-15 10:54:08.873 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:54:08.873
2026-04-15 10:54:08.913 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=39.74
2026-04-15 10:54:08.966 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=28.68
2026-04-15 10:54:08.991 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.52
2026-04-15 10:54:09.003 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=130.68 | totalMs=130.68
2026-04-15 10:54:09.004 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:54:09.004
2026-04-15 10:54:09.012 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.77
2026-04-15 10:54:09.021 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.98
2026-04-15 10:54:09.029 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.92
2026-04-15 10:54:09.029 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=25.21 | totalMs=25.21
2026-04-15 10:54:09.030 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:54:09.030
2026-04-15 10:54:09.037 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.11
2026-04-15 10:54:09.045 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-04-15 10:54:09.054 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-04-15 10:54:09.054 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.38 | totalMs=24.38
2026-04-15 10:54:09.054 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:54:09.054
2026-04-15 10:54:09.062 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.12
2026-04-15 10:54:09.070 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.98
2026-04-15 10:54:09.079 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.9
2026-04-15 10:54:09.079 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.43 | totalMs=24.43
2026-04-15 10:54:09.413 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:54:09.413
2026-04-15 10:54:09.438 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=24.84
2026-04-15 10:54:09.439 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=25.77 | totalMs=25.77
2026-04-15 10:54:11.030 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:11.030
2026-04-15 10:54:54.611 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:54:54.611
2026-04-15 10:54:54.622 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-15 10:54:54.624 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-15 10:54:54.625 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-15 10:54:54.626 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-15 10:54:54.652 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=25.67
2026-04-15 10:54:54.658 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=5.55
2026-04-15 10:54:54.659 | step 3 | route=IT_Ticket | empId=51120 | apiMs=47.38 | totalMs=47.38
2026-04-15 10:54:54.659 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:54:54.659
2026-04-15 10:54:54.678 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=18.84
2026-04-15 10:54:54.680 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-15 10:54:54.681 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-15 10:54:54.681 | step 3 | route=IT_Ticket | empId=51120 | apiMs=22.23 | totalMs=22.23
2026-04-15 10:55:05.452 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:55:05.452
2026-04-15 10:55:05.890 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=437.48
2026-04-15 10:55:05.893 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=441.47 | totalMs=441.47
2026-04-15 10:55:09.488 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:55:09.488
2026-04-15 10:55:09.538 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=48.55
2026-04-15 10:55:09.541 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=52.31 | totalMs=52.31
2026-04-15 10:55:32.836 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:55:32.836
2026-04-15 10:55:32.846 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-15 10:55:32.847 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=11.23 | totalMs=11.23
2026-04-15 10:55:32.847 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:55:32.847
2026-04-15 10:55:32.894 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=46.34
2026-04-15 10:55:32.896 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=48.57 | totalMs=48.57
2026-04-15 10:55:32.896 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:55:32.896
2026-04-15 10:55:32.898 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-15 10:55:32.899 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.38 | totalMs=2.38
2026-04-15 10:55:34.612 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:55:34.612
2026-04-15 10:55:34.622 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-15 10:55:34.624 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-15 10:55:34.626 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-15 10:55:34.627 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-15 10:55:34.628 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-15 10:55:34.634 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=5.64
2026-04-15 10:55:34.635 | step 3 | route=IT_Ticket | empId=51120 | apiMs=22.42 | totalMs=22.42
2026-04-15 10:55:34.635 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:55:34.635
2026-04-15 10:55:34.637 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-15 10:55:34.638 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-15 10:55:34.639 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-15 10:55:34.639 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.24 | totalMs=4.24
2026-04-15 10:55:56.748 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:55:56.748
2026-04-15 10:55:56.792 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=43.92
2026-04-15 10:55:56.795 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=47.76 | totalMs=47.76
2026-04-15 10:55:57.467 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:57.467
2026-04-15 10:56:03.480 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:56:03.480
2026-04-15 10:56:03.543 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=61.93
2026-04-15 10:56:03.547 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=67.27 | totalMs=67.27
2026-04-15 10:56:03.550 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:56:03.550
2026-04-15 10:56:03.555 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-15 10:56:03.556 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-15 10:56:03.558 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-15 10:56:03.558 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.71 | totalMs=7.71
2026-04-15 10:56:04.034 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:56:04.034
2026-04-15 10:56:04.475 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=439.94
2026-04-15 10:56:04.478 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=443.99 | totalMs=443.99
2026-04-15 10:56:06.619 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:56:06.619
2026-04-15 10:56:06.663 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=43.72
2026-04-15 10:56:06.664 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=44.64 | totalMs=44.64
2026-04-15 10:56:06.759 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:56:06.759
2026-04-15 10:56:06.773 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-04-15 10:56:06.776 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=16.75 | totalMs=16.75
2026-04-15 10:56:07.082 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:07.082
2026-04-15 10:56:26.927 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:56:26.927
2026-04-15 10:56:26.971 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=43.53
2026-04-15 10:56:26.972 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=44.54 | totalMs=44.54
2026-04-15 10:56:27.416 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:27.416
2026-04-15 10:56:32.004 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:56:32.004
2026-04-15 10:56:32.049 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=44.53
2026-04-15 10:56:32.052 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=48.42 | totalMs=48.42
2026-04-15 10:56:32.481 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:32.481
2026-04-15 10:56:33.231 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:56:33.231
2026-04-15 10:56:33.242 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-04-15 10:56:33.244 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=13.01 | totalMs=13.01
2026-04-15 10:56:33.247 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:56:33.247
2026-04-15 10:56:33.261 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=10.99
2026-04-15 10:56:33.267 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=19.29 | totalMs=19.29
2026-04-15 10:56:33.267 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:56:33.267
2026-04-15 10:56:33.269 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-15 10:56:33.269 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.07 | totalMs=2.07
2026-04-15 10:56:34.168 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:56:34.168
2026-04-15 10:56:34.212 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=42.85
2026-04-15 10:56:34.212 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=43.97 | totalMs=43.97
2026-04-15 10:56:34.636 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:34.636
2026-04-15 10:56:35.791 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:56:35.791
2026-04-15 10:56:35.802 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-15 10:56:35.803 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-15 10:56:35.805 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-15 10:56:35.806 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-15 10:56:35.808 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-15 10:56:35.809 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.24
2026-04-15 10:56:35.809 | step 3 | route=IT_Ticket | empId=51120 | apiMs=18.22 | totalMs=18.22
2026-04-15 10:56:35.810 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:56:35.810
2026-04-15 10:56:35.811 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-15 10:56:35.813 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-15 10:56:35.814 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-15 10:56:35.814 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.39 | totalMs=4.39
2026-04-15 10:56:39.924 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:56:39.924
2026-04-15 10:56:39.936 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=10.92
2026-04-15 10:56:39.938 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=13.54 | totalMs=13.54
2026-04-15 10:56:39.938 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:56:39.938
2026-04-15 10:56:39.940 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-15 10:56:39.941 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-15 10:56:39.942 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-15 10:56:39.943 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.41 | totalMs=4.41
2026-04-15 10:56:43.174 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:56:43.174
2026-04-15 10:56:43.218 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=43.26
2026-04-15 10:56:43.219 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=44.18 | totalMs=44.18
2026-04-15 10:56:43.639 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:43.639
2026-04-15 10:57:16.806 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:57:16.806
2026-04-15 10:57:16.858 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=51.81
2026-04-15 10:57:16.859 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=52.95 | totalMs=52.95
2026-04-15 10:57:17.275 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:57:17.275
2026-04-15 11:00:22.439 | step 5 | route=dashboard | empId=GGA0963 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-15 11:02:21.567 | step 1 | route=IT_Ticket | empId=4991 | query called at=11:02:21.567
2026-04-15 11:02:21.582 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=14.22
2026-04-15 11:02:21.584 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-15 11:02:21.585 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-15 11:02:21.586 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-15 11:02:21.588 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-15 11:02:21.595 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=6.76
2026-04-15 11:02:21.595 | step 3 | route=IT_Ticket | empId=4991 | apiMs=28.28 | totalMs=28.28
2026-04-15 11:02:21.595 | step 1 | route=IT_Ticket | empId=4991 | query called at=11:02:21.595
2026-04-15 11:02:21.597 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-15 11:02:21.598 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-15 11:02:21.599 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-15 11:02:21.600 | step 3 | route=IT_Ticket | empId=4991 | apiMs=4.34 | totalMs=4.34
2026-04-15 11:02:36.112 | step 1 | route=Ticket_Entry_SPOC_Module | empId=4991 | query called at=11:02:36.112
2026-04-15 11:02:36.286 | step 2 | route=Ticket_Entry_SPOC_Module | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=174.15
2026-04-15 11:02:36.290 | step 3 | route=Ticket_Entry_SPOC_Module | empId=4991 | apiMs=178.08 | totalMs=178.08
2026-04-15 11:02:37.976 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query called at=11:02:37.976
2026-04-15 11:02:37.987 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-15 11:02:37.990 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=4991 | apiMs=14.21 | totalMs=14.21
2026-04-15 11:03:12.828 | step 1 | route=IT_TicketPost | empId=4991 | query called at=11:03:12.828
2026-04-15 11:03:12.839 | step 2 | route=IT_TicketPost | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-15 11:03:12.842 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=13.84 | totalMs=13.84
2026-04-15 11:03:12.845 | step 1 | route=IT_TicketPost | empId=4991 | query called at=11:03:12.845
2026-04-15 11:03:12.889 | step 2 | route=IT_TicketPost | empId=4991 | query=IT_Ticket_Save_SPOC | queryMs=41.01
2026-04-15 11:03:12.891 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=46.29 | totalMs=46.29
2026-04-15 11:03:12.892 | step 1 | route=IT_TicketPost | empId=4991 | query called at=11:03:12.892
2026-04-15 11:03:12.894 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-15 11:03:12.894 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=2.43 | totalMs=2.43
2026-04-15 11:03:12.895 | step 1 | route=IT_TicketPost | empId=4991 | query called at=11:03:12.895
2026-04-15 11:03:12.896 | step 2 | route=IT_TicketPost | empId=4991 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-15 11:03:12.896 | step 3 | route=IT_TicketPost | empId=4991 | apiMs=1.64 | totalMs=1.64
2026-04-15 11:03:14.450 | step 1 | route=IT_Ticket | empId=4991 | query called at=11:03:14.450
2026-04-15 11:03:14.460 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-04-15 11:03:14.462 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-15 11:03:14.463 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-15 11:03:14.465 | step 2 | route=IT_Ticket | empId=4991 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-15 11:03:14.467 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-15 11:03:14.473 | step 2 | route=IT_Ticket | empId=4991 | query=VMS_Comp_login_proc | queryMs=5.77
2026-04-15 11:03:14.473 | step 3 | route=IT_Ticket | empId=4991 | apiMs=23.26 | totalMs=23.26
2026-04-15 11:03:14.473 | step 1 | route=IT_Ticket | empId=4991 | query called at=11:03:14.473
2026-04-15 11:03:14.475 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-15 11:03:14.476 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-15 11:03:14.478 | step 2 | route=IT_Ticket | empId=4991 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-15 11:03:14.478 | step 3 | route=IT_Ticket | empId=4991 | apiMs=4.67 | totalMs=4.67
2026-04-15 11:20:03.005 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=11:20:03.005
2026-04-15 11:20:03.057 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=51.05
2026-04-15 11:20:03.057 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=52.10 | totalMs=52.10
2026-04-15 11:20:21.676 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:20:21.676
2026-04-15 11:20:32.379 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:20:32.379
2026-04-15 11:20:32.418 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=38.43
2026-04-15 11:20:32.444 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=20.18
2026-04-15 11:20:32.496 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=10.01
2026-04-15 11:20:32.511 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=10.38
2026-04-15 11:20:32.515 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=1.78
2026-04-15 11:20:32.528 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=2.14
2026-04-15 11:20:32.534 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=1.44
2026-04-15 11:20:32.535 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=156.11 | totalMs=156.11
2026-04-15 11:20:32.536 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:20:32.536
2026-04-15 11:20:32.560 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.81
2026-04-15 11:20:32.561 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-15 11:20:32.563 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-15 11:20:32.563 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=27.26 | totalMs=27.26
2026-04-15 11:20:33.852 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:20:33.852
2026-04-15 11:20:33.854 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-15 11:20:33.855 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-15 11:20:33.857 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-15 11:20:33.857 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.77 | totalMs=4.77
2026-04-15 11:20:34.325 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:20:34.325
2026-04-15 11:20:34.327 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-15 11:20:34.328 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-15 11:20:34.329 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-15 11:20:34.330 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.67 | totalMs=4.67
2026-04-15 11:20:34.833 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:20:34.833
2026-04-15 11:20:34.834 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-15 11:20:34.836 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-15 11:20:34.837 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-15 11:20:34.838 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.66 | totalMs=4.66
2026-04-15 11:20:35.301 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:20:35.301
2026-04-15 11:20:35.303 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-15 11:20:35.304 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-15 11:20:35.305 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-15 11:20:35.306 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.78 | totalMs=4.78
2026-04-15 11:20:35.837 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:20:35.837
2026-04-15 11:20:35.838 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-15 11:20:35.840 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-15 11:20:35.841 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-15 11:20:35.841 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.67 | totalMs=4.67
2026-04-15 11:20:36.305 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=11:20:36.305
2026-04-15 11:20:36.306 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-15 11:20:36.308 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-15 11:20:36.309 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-15 11:20:36.310 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.76 | totalMs=4.76
2026-04-15 11:20:37.086 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=11:20:37.086
2026-04-15 11:20:37.102 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=15.53
2026-04-15 11:20:37.102 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=16.42 | totalMs=16.42
2026-04-15 11:20:37.456 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:20:37.456
2026-04-15 11:21:02.826 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:21:02.826
2026-04-15 11:21:02.869 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=42.51
2026-04-15 11:21:02.874 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-15 11:21:02.878 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-15 11:21:02.882 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-15 11:21:02.906 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=24.24
2026-04-15 11:21:02.910 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=3.29
2026-04-15 11:21:02.910 | step 3 | route=IT_Ticket | empId=60438 | apiMs=84.04 | totalMs=84.04
2026-04-15 11:21:02.911 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:21:02.911
2026-04-15 11:21:02.921 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=10.12
2026-04-15 11:21:02.922 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-15 11:21:02.923 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-15 11:21:02.924 | step 3 | route=IT_Ticket | empId=60438 | apiMs=12.89 | totalMs=12.89
2026-04-15 11:21:09.470 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=11:21:09.470
2026-04-15 11:21:09.504 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=32.83
2026-04-15 11:21:09.504 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=33.87 | totalMs=33.87
2026-04-15 11:21:11.679 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=11:21:11.679
2026-04-15 11:21:11.706 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=26.07
2026-04-15 11:21:11.706 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=27.08 | totalMs=27.08
2026-04-15 11:21:27.648 | step 1 | route=Ticket_SPOC_Approve | empId=51052 | query called at=11:21:27.648
2026-04-15 11:21:27.664 | step 2 | route=Ticket_SPOC_Approve | empId=51052 | query=IT_TIcket_SPOCApp_Report | queryMs=16.08
2026-04-15 11:21:27.668 | step 3 | route=Ticket_SPOC_Approve | empId=51052 | apiMs=20.01 | totalMs=20.01
2026-04-15 11:21:28.085 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:21:28.085
2026-04-15 11:21:29.345 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:21:29.345
2026-04-15 11:21:29.357 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-04-15 11:21:29.357 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=12.00 | totalMs=12.00
2026-04-15 11:21:29.358 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:21:29.358
2026-04-15 11:21:29.392 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=33.64
2026-04-15 11:21:29.396 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=38.00 | totalMs=38.00
2026-04-15 11:21:29.396 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:21:29.396
2026-04-15 11:21:29.398 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-04-15 11:21:29.399 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.37 | totalMs=2.37
2026-04-15 11:21:29.399 | step 1 | route=IT_TicketPost | empId=60438 | query called at=11:21:29.399
2026-04-15 11:21:29.400 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-15 11:21:29.401 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.60 | totalMs=1.60
2026-04-15 11:21:29.685 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:21:29.685
2026-04-15 11:21:29.696 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-15 11:21:29.697 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-15 11:21:29.699 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-15 11:21:29.700 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-15 11:21:29.702 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-15 11:21:29.708 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.94
2026-04-15 11:21:29.708 | step 3 | route=IT_Ticket | empId=60438 | apiMs=23.30 | totalMs=23.30
2026-04-15 11:21:29.709 | step 1 | route=IT_Ticket | empId=60438 | query called at=11:21:29.709
2026-04-15 11:21:29.711 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-15 11:21:29.712 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 11:21:29.713 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-15 11:21:29.714 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.65 | totalMs=4.65
2026-04-15 11:21:34.703 | step 1 | route=IT_Ticket | empId=51052 | query called at=11:21:34.703
2026-04-15 11:21:34.713 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-04-15 11:21:34.714 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-15 11:21:34.715 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-15 11:21:34.717 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-15 11:21:34.718 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-04-15 11:21:34.719 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=0.95
2026-04-15 11:21:34.719 | step 3 | route=IT_Ticket | empId=51052 | apiMs=16.48 | totalMs=16.48
2026-04-15 11:21:34.720 | step 1 | route=IT_Ticket | empId=51052 | query called at=11:21:34.720
2026-04-15 11:21:34.721 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-15 11:21:34.722 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-15 11:21:34.723 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-15 11:21:34.723 | step 3 | route=IT_Ticket | empId=51052 | apiMs=3.75 | totalMs=3.75
2026-04-15 11:21:43.562 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=11:21:43.562
2026-04-15 11:21:43.619 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=55.52
2026-04-15 11:21:43.622 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=59.41 | totalMs=59.41
2026-04-15 11:21:46.753 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=11:21:46.753
2026-04-15 11:21:46.765 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-04-15 11:21:46.768 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=15.03 | totalMs=15.03
2026-04-15 11:29:52.179 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=11:29:52.179
2026-04-15 11:29:52.228 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=48.27
2026-04-15 11:29:52.231 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=52.26 | totalMs=52.26
2026-04-15 11:29:53.733 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:29:53.733
2026-04-15 11:30:03.816 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:30:03.816
2026-04-15 11:30:03.878 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=60.59
2026-04-15 11:30:03.896 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=79.19 | totalMs=79.19
2026-04-15 11:30:03.899 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:30:03.899
2026-04-15 11:30:03.911 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.93
2026-04-15 11:30:03.914 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.07
2026-04-15 11:30:03.928 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.57
2026-04-15 11:30:03.928 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=29.40 | totalMs=29.40
2026-04-15 11:30:04.339 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=11:30:04.339
2026-04-15 11:30:04.363 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=23.72
2026-04-15 11:30:04.363 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=24.67 | totalMs=24.67
2026-04-15 11:30:05.542 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:05.542
2026-04-15 11:33:44.158 | step 1 | route=IT_Ticket_Report | empId=47781 | query called at=11:33:44.158
2026-04-15 11:33:44.385 | step 2 | route=IT_Ticket_Report | empId=47781 | query=kpi_it_ticket_report_page_proc | queryMs=225.31
2026-04-15 11:33:44.388 | step 3 | route=IT_Ticket_Report | empId=47781 | apiMs=229.80 | totalMs=229.80
2026-04-15 11:33:45.723 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:33:45.723
2026-04-15 11:41:16.819 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=11:41:16.819
2026-04-15 11:41:16.874 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=53.81
2026-04-15 11:41:16.877 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=57.49 | totalMs=57.49
2026-04-15 11:41:18.548 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:41:18.548
2026-04-15 11:42:08.046 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=11:42:08.046
2026-04-15 11:42:08.092 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=45.53
2026-04-15 11:42:08.095 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=49.35 | totalMs=49.35
2026-04-15 11:43:10.042 | step 1 | route=IT_TicketPost | empId=51052 | query called at=11:43:10.042
2026-04-15 11:43:10.067 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=24
2026-04-15 11:43:10.070 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=28.56 | totalMs=28.56
2026-04-15 11:43:10.073 | step 1 | route=IT_TicketPost | empId=51052 | query called at=11:43:10.073
2026-04-15 11:43:10.111 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=34.81
2026-04-15 11:43:10.125 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=51.98 | totalMs=51.98
2026-04-15 11:43:10.126 | step 1 | route=IT_TicketPost | empId=51052 | query called at=11:43:10.126
2026-04-15 11:43:10.134 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.03
2026-04-15 11:43:10.135 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=8.83 | totalMs=8.83
2026-04-15 11:43:10.135 | step 1 | route=IT_TicketPost | empId=51052 | query called at=11:43:10.135
2026-04-15 11:43:10.143 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.23
2026-04-15 11:43:10.143 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=7.94 | totalMs=7.94
2026-04-15 11:43:10.390 | step 1 | route=IT_Ticket | empId=51052 | query called at=11:43:10.390
2026-04-15 11:43:10.404 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=13.65
2026-04-15 11:43:10.407 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=2.47
2026-04-15 11:43:10.408 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-15 11:43:10.410 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-15 11:43:10.428 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=17.46
2026-04-15 11:43:10.433 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=4.64
2026-04-15 11:43:10.433 | step 3 | route=IT_Ticket | empId=51052 | apiMs=42.59 | totalMs=42.59
2026-04-15 11:43:10.433 | step 1 | route=IT_Ticket | empId=51052 | query called at=11:43:10.433
2026-04-15 11:43:10.469 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=35
2026-04-15 11:43:10.477 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-04-15 11:43:10.486 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-04-15 11:43:10.486 | step 3 | route=IT_Ticket | empId=51052 | apiMs=52.71 | totalMs=52.71
2026-04-15 11:43:53.524 | step 1 | route=IT_Ticket | empId=406 | query called at=11:43:53.524
2026-04-15 11:43:53.536 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-04-15 11:43:53.537 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-15 11:43:53.539 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-15 11:43:53.540 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-15 11:43:53.541 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-15 11:43:53.545 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=3.48
2026-04-15 11:43:53.545 | step 3 | route=IT_Ticket | empId=406 | apiMs=21.23 | totalMs=21.23
2026-04-15 11:43:53.546 | step 1 | route=IT_Ticket | empId=406 | query called at=11:43:53.546
2026-04-15 11:43:53.547 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-15 11:43:53.548 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-15 11:43:53.549 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-15 11:43:53.549 | step 3 | route=IT_Ticket | empId=406 | apiMs=3.68 | totalMs=3.68
2026-04-15 11:43:58.210 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=11:43:58.210
2026-04-15 11:43:58.368 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=157.1
2026-04-15 11:43:58.368 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=158.14 | totalMs=158.14
2026-04-15 11:43:59.859 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=11:43:59.859
2026-04-15 11:43:59.899 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=38.72
2026-04-15 11:43:59.902 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=42.31 | totalMs=42.31
2026-04-15 11:44:13.305 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:44:13.305
2026-04-15 11:44:13.316 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-04-15 11:44:13.318 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-15 11:44:13.320 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 11:44:13.321 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-15 11:44:13.323 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-15 11:44:13.329 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=5.84
2026-04-15 11:44:13.329 | step 3 | route=IT_Ticket | empId=52188 | apiMs=24.20 | totalMs=24.20
2026-04-15 11:44:13.330 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:44:13.330
2026-04-15 11:44:13.331 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-04-15 11:44:13.333 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 11:44:13.334 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-15 11:44:13.334 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.76 | totalMs=4.76
2026-04-15 11:44:19.797 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=11:44:19.797
2026-04-15 11:44:20.123 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=325.88
2026-04-15 11:44:20.124 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=327.08 | totalMs=327.08
2026-04-15 11:44:21.862 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=11:44:21.862
2026-04-15 11:44:21.891 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=28.72
2026-04-15 11:44:21.895 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=32.49 | totalMs=32.49
2026-04-15 11:44:35.279 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:44:35.279
2026-04-15 11:44:35.290 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-04-15 11:44:35.294 | step 3 | route=IT_TicketPost | empId=406 | apiMs=14.57 | totalMs=14.57
2026-04-15 11:44:35.297 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:44:35.297
2026-04-15 11:44:35.310 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=11.2
2026-04-15 11:44:35.314 | step 3 | route=IT_TicketPost | empId=406 | apiMs=16.98 | totalMs=16.98
2026-04-15 11:44:35.314 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:44:35.314
2026-04-15 11:44:35.316 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-15 11:44:35.317 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.51 | totalMs=2.51
2026-04-15 11:44:35.317 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:44:35.317
2026-04-15 11:44:35.318 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-15 11:44:35.319 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.66 | totalMs=1.66
2026-04-15 11:44:38.787 | step 1 | route=IT_Ticket | empId=406 | query called at=11:44:38.787
2026-04-15 11:44:38.800 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=13.27
2026-04-15 11:44:38.809 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.47
2026-04-15 11:44:38.817 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.57
2026-04-15 11:44:38.826 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-04-15 11:44:38.834 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=8.47
2026-04-15 11:44:38.838 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=3.53
2026-04-15 11:44:38.839 | step 3 | route=IT_Ticket | empId=406 | apiMs=52.03 | totalMs=52.03
2026-04-15 11:44:38.839 | step 1 | route=IT_Ticket | empId=406 | query called at=11:44:38.839
2026-04-15 11:44:38.840 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-15 11:44:38.841 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-15 11:44:38.842 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-04-15 11:44:38.842 | step 3 | route=IT_Ticket | empId=406 | apiMs=3.34 | totalMs=3.34
2026-04-15 11:45:02.921 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:45:02.921
2026-04-15 11:45:02.932 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-15 11:45:02.935 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=13.91 | totalMs=13.91
2026-04-15 11:45:02.938 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:45:02.938
2026-04-15 11:45:03.057 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=115.45
2026-04-15 11:45:03.115 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=176.17 | totalMs=176.17
2026-04-15 11:45:03.115 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:45:03.115
2026-04-15 11:45:03.117 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-15 11:45:03.117 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.08 | totalMs=2.08
2026-04-15 11:45:03.342 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:45:03.342
2026-04-15 11:45:03.353 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-15 11:45:03.355 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-15 11:45:03.356 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-15 11:45:03.358 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-15 11:45:03.359 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-15 11:45:03.366 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=6.53
2026-04-15 11:45:03.367 | step 3 | route=IT_Ticket | empId=52188 | apiMs=24.31 | totalMs=24.31
2026-04-15 11:45:03.367 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:45:03.367
2026-04-15 11:45:03.369 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-15 11:45:03.370 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-15 11:45:03.371 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-15 11:45:03.372 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.83 | totalMs=4.83
2026-04-15 11:47:47.073 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=11:47:47.073
2026-04-15 11:47:47.170 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=96.94
2026-04-15 11:47:47.171 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=97.97 | totalMs=97.97
2026-04-15 11:47:50.803 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:50.803
2026-04-15 11:47:53.916 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=11:47:53.916
2026-04-15 11:47:53.961 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=44.09
2026-04-15 11:47:53.976 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=59.17 | totalMs=59.17
2026-04-15 11:47:53.979 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=11:47:53.979
2026-04-15 11:47:53.983 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-15 11:47:53.984 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-15 11:47:53.985 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-15 11:47:53.985 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=6.61 | totalMs=6.61
2026-04-15 11:47:54.265 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=11:47:54.265
2026-04-15 11:47:54.282 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=15.88
2026-04-15 11:47:54.282 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=16.80 | totalMs=16.80
2026-04-15 11:47:56.799 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:56.799
2026-04-15 11:52:12.785 | step 1 | route=Ticket_SPOC_Approve | empId=13842 | query called at=11:52:12.785
2026-04-15 11:52:12.801 | step 2 | route=Ticket_SPOC_Approve | empId=13842 | query=IT_TIcket_SPOCApp_Report | queryMs=16.23
2026-04-15 11:52:12.802 | step 3 | route=Ticket_SPOC_Approve | empId=13842 | apiMs=17.30 | totalMs=17.30
2026-04-15 11:52:13.264 | step 4 | route=pageRenderd | empId=13842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:13.264
2026-04-15 11:55:29.770 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:55:29.770
2026-04-15 11:55:29.814 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=43.12
2026-04-15 11:55:29.815 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-15 11:55:29.817 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-15 11:55:29.818 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-15 11:55:29.843 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=24.71
2026-04-15 11:55:29.847 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=3.36
2026-04-15 11:55:29.847 | step 3 | route=IT_Ticket | empId=51700 | apiMs=77.38 | totalMs=77.38
2026-04-15 11:55:29.848 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:55:29.848
2026-04-15 11:55:29.868 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=19.25
2026-04-15 11:55:29.869 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-15 11:55:29.870 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-15 11:55:29.871 | step 3 | route=IT_Ticket | empId=51700 | apiMs=22.75 | totalMs=22.75
2026-04-15 11:55:34.525 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=11:55:34.525
2026-04-15 11:55:34.809 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=283.81
2026-04-15 11:55:34.813 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=288.73 | totalMs=288.73
2026-04-15 11:55:36.364 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=11:55:36.364
2026-04-15 11:55:36.376 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-04-15 11:55:36.376 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=11.96 | totalMs=11.96
2026-04-15 11:56:36.019 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:56:36.019
2026-04-15 11:56:50.162 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=14142.66
2026-04-15 11:56:50.163 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=14,144.11 | totalMs=14,144.11
2026-04-15 11:56:50.166 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:56:50.166
2026-04-15 11:56:50.177 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=7.52
2026-04-15 11:56:50.181 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=14.55 | totalMs=14.55
2026-04-15 11:56:50.181 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:56:50.181
2026-04-15 11:56:50.203 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.73
2026-04-15 11:56:50.204 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=22.54 | totalMs=22.54
2026-04-15 11:56:52.200 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:56:52.200
2026-04-15 11:56:52.214 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-04-15 11:56:52.218 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-15 11:56:52.219 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-15 11:56:52.221 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-15 11:56:52.222 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-15 11:56:52.228 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=5.96
2026-04-15 11:56:52.229 | step 3 | route=IT_Ticket | empId=51700 | apiMs=28.98 | totalMs=28.98
2026-04-15 11:56:52.229 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:56:52.229
2026-04-15 11:56:52.231 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-15 11:56:52.232 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-15 11:56:52.233 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-15 11:56:52.234 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.49 | totalMs=4.49
2026-04-15 11:57:49.420 | step 1 | route=IT_Ticket_Report | empId=51700 | query called at=11:57:49.420
2026-04-15 11:57:49.954 | step 2 | route=IT_Ticket_Report | empId=51700 | query=kpi_it_ticket_report_page_proc | queryMs=533.52
2026-04-15 11:57:49.955 | step 3 | route=IT_Ticket_Report | empId=51700 | apiMs=534.77 | totalMs=534.77
2026-04-15 11:57:50.648 | step 4 | route=pageRenderd | empId=51700 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:57:50.648
2026-04-15 11:59:19.176 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:59:19.176
2026-04-15 11:59:19.187 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-04-15 11:59:19.189 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-15 11:59:19.191 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-15 11:59:19.192 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-15 11:59:19.194 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-15 11:59:19.200 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.93
2026-04-15 11:59:19.201 | step 3 | route=IT_Ticket | empId=59261 | apiMs=24.17 | totalMs=24.17
2026-04-15 11:59:19.201 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:59:19.201
2026-04-15 11:59:19.203 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-04-15 11:59:19.204 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-15 11:59:19.206 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-15 11:59:19.206 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.03 | totalMs=5.03
2026-04-15 11:59:30.751 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=11:59:30.751
2026-04-15 11:59:31.187 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=435.77
2026-04-15 11:59:31.188 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=436.88 | totalMs=436.88
2026-04-15 11:59:32.445 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=11:59:32.445
2026-04-15 11:59:32.488 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=42.44
2026-04-15 11:59:32.491 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=46.44 | totalMs=46.44
2026-04-15 12:00:24.778 | step 1 | route=IT_TicketPost | empId=59261 | query called at=12:00:24.778
2026-04-15 12:00:24.789 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-04-15 12:00:24.793 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.62 | totalMs=14.62
2026-04-15 12:00:24.796 | step 1 | route=IT_TicketPost | empId=59261 | query called at=12:00:24.796
2026-04-15 12:00:24.824 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=25.91
2026-04-15 12:00:24.827 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=31.09 | totalMs=31.09
2026-04-15 12:00:24.827 | step 1 | route=IT_TicketPost | empId=59261 | query called at=12:00:24.827
2026-04-15 12:00:24.852 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.25
2026-04-15 12:00:24.852 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=25.20 | totalMs=25.20
2026-04-15 12:00:24.853 | step 1 | route=IT_TicketPost | empId=59261 | query called at=12:00:24.853
2026-04-15 12:00:24.854 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-15 12:00:24.854 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.67 | totalMs=1.67
2026-04-15 12:00:25.087 | step 1 | route=IT_Ticket | empId=59261 | query called at=12:00:25.087
2026-04-15 12:00:25.098 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-04-15 12:00:25.099 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-15 12:00:25.101 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-15 12:00:25.102 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-15 12:00:25.104 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-15 12:00:25.110 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.91
2026-04-15 12:00:25.110 | step 3 | route=IT_Ticket | empId=59261 | apiMs=23.08 | totalMs=23.08
2026-04-15 12:00:25.111 | step 1 | route=IT_Ticket | empId=59261 | query called at=12:00:25.111
2026-04-15 12:00:25.112 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-15 12:00:25.114 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-15 12:00:25.115 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 12:00:25.116 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.73 | totalMs=4.73
2026-04-15 12:05:35.810 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:05:35.810
2026-04-15 12:05:35.854 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=43.31
2026-04-15 12:05:35.856 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-15 12:05:35.857 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-15 12:05:35.859 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-15 12:05:35.881 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=21.79
2026-04-15 12:05:35.886 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=5.1
2026-04-15 12:05:35.887 | step 3 | route=IT_Ticket | empId=46982 | apiMs=76.44 | totalMs=76.44
2026-04-15 12:05:35.887 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:05:35.887
2026-04-15 12:05:35.904 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=16.87
2026-04-15 12:05:35.906 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-15 12:05:35.907 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-15 12:05:35.907 | step 3 | route=IT_Ticket | empId=46982 | apiMs=20.05 | totalMs=20.05
2026-04-15 12:05:43.889 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=12:05:43.889
2026-04-15 12:05:44.205 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=314.87
2026-04-15 12:05:44.208 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=318.66 | totalMs=318.66
2026-04-15 12:05:45.877 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=12:05:45.877
2026-04-15 12:05:45.890 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=12.18
2026-04-15 12:05:45.893 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=16.29 | totalMs=16.29
2026-04-15 12:06:51.777 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:06:51.777
2026-04-15 12:06:51.787 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-15 12:06:51.790 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=13.49 | totalMs=13.49
2026-04-15 12:06:51.793 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:06:51.793
2026-04-15 12:06:51.866 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=69.67
2026-04-15 12:06:51.868 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=74.35 | totalMs=74.35
2026-04-15 12:06:51.868 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:06:51.868
2026-04-15 12:06:51.870 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-15 12:06:51.870 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=1.97 | totalMs=1.97
2026-04-15 12:06:53.461 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:06:53.461
2026-04-15 12:06:53.471 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-04-15 12:06:53.472 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-15 12:06:53.474 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-15 12:06:53.475 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-15 12:06:53.476 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-15 12:06:53.478 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=1.43
2026-04-15 12:06:53.478 | step 3 | route=IT_Ticket | empId=46982 | apiMs=17.88 | totalMs=17.88
2026-04-15 12:06:53.479 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:06:53.479
2026-04-15 12:06:53.480 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-15 12:06:53.482 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-15 12:06:53.483 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-15 12:06:53.483 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.21 | totalMs=4.21
2026-04-15 12:08:16.795 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:08:16.795
2026-04-15 12:08:16.846 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=50.97
2026-04-15 12:08:16.847 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=51.98 | totalMs=51.98
2026-04-15 12:08:17.234 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:17.234
2026-04-15 12:08:23.792 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:08:23.792
2026-04-15 12:08:23.825 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=32.2
2026-04-15 12:08:23.829 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=37.34 | totalMs=37.34
2026-04-15 12:08:23.832 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:08:23.832
2026-04-15 12:08:23.836 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-15 12:08:23.837 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-15 12:08:23.839 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-15 12:08:23.839 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=6.80 | totalMs=6.80
2026-04-15 12:08:26.510 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:08:26.510
2026-04-15 12:08:26.528 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=17.02
2026-04-15 12:08:26.528 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=17.99 | totalMs=17.99
2026-04-15 12:08:26.880 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:26.880
2026-04-15 12:16:53.012 | step 1 | route=IT_Ticket | empId=69006 | query called at=12:16:53.012
2026-04-15 12:16:53.057 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=44.84
2026-04-15 12:16:53.062 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-15 12:16:53.066 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-15 12:16:53.069 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-15 12:16:53.088 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=18.1
2026-04-15 12:16:53.093 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=4.31
2026-04-15 12:16:53.093 | step 3 | route=IT_Ticket | empId=69006 | apiMs=81.05 | totalMs=81.05
2026-04-15 12:16:53.093 | step 1 | route=IT_Ticket | empId=69006 | query called at=12:16:53.093
2026-04-15 12:16:53.108 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=13.98
2026-04-15 12:16:53.109 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-15 12:16:53.111 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.66
2026-04-15 12:16:53.111 | step 3 | route=IT_Ticket | empId=69006 | apiMs=17.99 | totalMs=17.99
2026-04-15 12:17:29.353 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69006 | query called at=12:17:29.353
2026-04-15 12:17:29.969 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=614.65
2026-04-15 12:17:29.969 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69006 | apiMs=615.99 | totalMs=615.99
2026-04-15 12:17:31.840 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query called at=12:17:31.840
2026-04-15 12:17:31.853 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-04-15 12:17:31.853 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69006 | apiMs=13.27 | totalMs=13.27
2026-04-15 12:18:06.897 | step 1 | route=IT_Ticket | empId=69006 | query called at=12:18:06.897
2026-04-15 12:18:06.908 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-15 12:18:06.910 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-04-15 12:18:06.912 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-15 12:18:06.913 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-15 12:18:06.914 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-15 12:18:06.921 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=5.94
2026-04-15 12:18:06.921 | step 3 | route=IT_Ticket | empId=69006 | apiMs=23.54 | totalMs=23.54
2026-04-15 12:18:06.921 | step 1 | route=IT_Ticket | empId=69006 | query called at=12:18:06.921
2026-04-15 12:18:06.923 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-15 12:18:06.924 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 12:18:06.926 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-15 12:18:06.926 | step 3 | route=IT_Ticket | empId=69006 | apiMs=4.52 | totalMs=4.52
2026-04-15 12:18:20.090 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69006 | query called at=12:18:20.090
2026-04-15 12:18:20.414 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=323.7
2026-04-15 12:18:20.414 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69006 | apiMs=324.78 | totalMs=324.78
2026-04-15 12:18:22.430 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query called at=12:18:22.430
2026-04-15 12:18:22.444 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-04-15 12:18:22.447 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69006 | apiMs=16.89 | totalMs=16.89
2026-04-15 12:21:04.084 | step 1 | route=IT_TicketPost | empId=69006 | query called at=12:21:04.084
2026-04-15 12:21:04.095 | step 2 | route=IT_TicketPost | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-04-15 12:21:04.098 | step 3 | route=IT_TicketPost | empId=69006 | apiMs=13.75 | totalMs=13.75
2026-04-15 12:21:04.101 | step 1 | route=IT_TicketPost | empId=69006 | query called at=12:21:04.101
2026-04-15 12:21:04.126 | step 2 | route=IT_TicketPost | empId=69006 | query=IT_Ticket_Save_SPOC | queryMs=22.51
2026-04-15 12:21:04.128 | step 3 | route=IT_TicketPost | empId=69006 | apiMs=27.09 | totalMs=27.09
2026-04-15 12:21:04.128 | step 1 | route=IT_TicketPost | empId=69006 | query called at=12:21:04.128
2026-04-15 12:21:04.130 | step 2 | route=IT_TicketPost | empId=69006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-15 12:21:04.131 | step 3 | route=IT_TicketPost | empId=69006 | apiMs=2.13 | totalMs=2.13
2026-04-15 12:21:04.472 | step 1 | route=IT_Ticket | empId=69006 | query called at=12:21:04.472
2026-04-15 12:21:04.483 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-15 12:21:04.484 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-15 12:21:04.486 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-15 12:21:04.487 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 12:21:04.489 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-15 12:21:04.495 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=5.92
2026-04-15 12:21:04.495 | step 3 | route=IT_Ticket | empId=69006 | apiMs=23.52 | totalMs=23.52
2026-04-15 12:21:04.496 | step 1 | route=IT_Ticket | empId=69006 | query called at=12:21:04.496
2026-04-15 12:21:04.498 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-15 12:21:04.499 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 12:21:04.500 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-15 12:21:04.501 | step 3 | route=IT_Ticket | empId=69006 | apiMs=4.60 | totalMs=4.60
2026-04-15 12:22:38.459 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:22:38.459
2026-04-15 12:22:38.532 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=72.5
2026-04-15 12:22:38.533 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=73.55 | totalMs=73.55
2026-04-15 12:22:39.355 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:39.355
2026-04-15 12:22:42.756 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=12:22:42.756
2026-04-15 12:22:42.784 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=27.18
2026-04-15 12:22:42.790 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=34.09 | totalMs=34.09
2026-04-15 12:22:42.793 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=12:22:42.793
2026-04-15 12:22:42.797 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-15 12:22:42.799 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-15 12:22:42.800 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-15 12:22:42.800 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=7.46 | totalMs=7.46
2026-04-15 12:22:43.042 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:22:43.042
2026-04-15 12:22:43.069 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=26.65
2026-04-15 12:22:43.070 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=27.50 | totalMs=27.50
2026-04-15 12:22:43.800 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:43.800
2026-04-15 12:29:00.357 | step 1 | route=IT_Ticket_Report | empId=61350 | query called at=12:29:00.357
2026-04-15 12:29:00.554 | step 2 | route=IT_Ticket_Report | empId=61350 | query=kpi_it_ticket_report_page_proc | queryMs=196.21
2026-04-15 12:29:00.555 | step 3 | route=IT_Ticket_Report | empId=61350 | apiMs=197.32 | totalMs=197.32
2026-04-15 12:29:01.655 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:29:01.655
2026-04-15 12:29:29.144 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:29:29.144
2026-04-15 12:29:29.177 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=32.11
2026-04-15 12:29:29.178 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 12:29:29.179 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-15 12:29:29.181 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-15 12:29:29.198 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=16.69
2026-04-15 12:29:29.202 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=4.01
2026-04-15 12:29:29.202 | step 3 | route=IT_Ticket | empId=41332 | apiMs=58.41 | totalMs=58.41
2026-04-15 12:29:29.203 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:29:29.203
2026-04-15 12:29:29.216 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=12.89
2026-04-15 12:29:29.217 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-15 12:29:29.218 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-15 12:29:29.219 | step 3 | route=IT_Ticket | empId=41332 | apiMs=15.78 | totalMs=15.78
2026-04-15 12:29:33.816 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=12:29:33.816
2026-04-15 12:29:34.408 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=591.24
2026-04-15 12:29:34.408 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=592.28 | totalMs=592.28
2026-04-15 12:29:36.090 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=12:29:36.090
2026-04-15 12:29:36.110 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=20.41
2026-04-15 12:29:36.114 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=24.44 | totalMs=24.44
2026-04-15 12:29:57.331 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:29:57.331
2026-04-15 12:29:57.346 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=15.08
2026-04-15 12:29:57.347 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=15.99 | totalMs=15.99
2026-04-15 12:29:57.347 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:29:57.347
2026-04-15 12:29:57.400 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=52.55
2026-04-15 12:29:57.413 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=65.50 | totalMs=65.50
2026-04-15 12:29:57.413 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:29:57.413
2026-04-15 12:29:57.448 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.85
2026-04-15 12:29:57.448 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=34.72 | totalMs=34.72
2026-04-15 12:29:58.589 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:29:58.589
2026-04-15 12:29:58.599 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-15 12:29:58.601 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-15 12:29:58.602 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-15 12:29:58.603 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-15 12:29:58.605 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-15 12:29:58.606 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.18
2026-04-15 12:29:58.607 | step 3 | route=IT_Ticket | empId=41332 | apiMs=18.24 | totalMs=18.24
2026-04-15 12:29:58.607 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:29:58.607
2026-04-15 12:29:58.609 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-15 12:29:58.610 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-15 12:29:58.611 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-15 12:29:58.612 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.51 | totalMs=4.51
2026-04-15 12:32:57.688 | step 1 | route=IT_Ticket | empId=20299 | query called at=12:32:57.688
2026-04-15 12:32:57.699 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-04-15 12:32:57.701 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-15 12:32:57.703 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-15 12:32:57.704 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-15 12:32:57.706 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-15 12:32:57.712 | step 2 | route=IT_Ticket | empId=20299 | query=VMS_Comp_login_proc | queryMs=5.95
2026-04-15 12:32:57.712 | step 3 | route=IT_Ticket | empId=20299 | apiMs=24.47 | totalMs=24.47
2026-04-15 12:32:57.713 | step 1 | route=IT_Ticket | empId=20299 | query called at=12:32:57.713
2026-04-15 12:32:57.715 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-15 12:32:57.716 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-15 12:32:57.717 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-15 12:32:57.718 | step 3 | route=IT_Ticket | empId=20299 | apiMs=4.96 | totalMs=4.96
2026-04-15 12:33:11.092 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20299 | query called at=12:33:11.092
2026-04-15 12:33:11.405 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=311.58
2026-04-15 12:33:11.405 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20299 | apiMs=312.91 | totalMs=312.91
2026-04-15 12:33:13.383 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20299 | query called at=12:33:13.383
2026-04-15 12:33:13.399 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=13.03
2026-04-15 12:33:13.402 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20299 | apiMs=19.38 | totalMs=19.38
2026-04-15 12:33:58.072 | step 1 | route=IT_TicketPost | empId=20299 | query called at=12:33:58.072
2026-04-15 12:33:58.082 | step 2 | route=IT_TicketPost | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-04-15 12:33:58.086 | step 3 | route=IT_TicketPost | empId=20299 | apiMs=13.12 | totalMs=13.12
2026-04-15 12:33:58.088 | step 1 | route=IT_TicketPost | empId=20299 | query called at=12:33:58.088
2026-04-15 12:33:58.156 | step 2 | route=IT_TicketPost | empId=20299 | query=IT_Ticket_Save_SPOC | queryMs=64.44
2026-04-15 12:33:58.157 | step 3 | route=IT_TicketPost | empId=20299 | apiMs=68.97 | totalMs=68.97
2026-04-15 12:33:58.158 | step 1 | route=IT_TicketPost | empId=20299 | query called at=12:33:58.158
2026-04-15 12:33:58.160 | step 2 | route=IT_TicketPost | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-15 12:33:58.160 | step 3 | route=IT_TicketPost | empId=20299 | apiMs=2.51 | totalMs=2.51
2026-04-15 12:33:59.555 | step 1 | route=IT_Ticket | empId=20299 | query called at=12:33:59.555
2026-04-15 12:33:59.566 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-15 12:33:59.567 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-15 12:33:59.569 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-15 12:33:59.570 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-15 12:33:59.571 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-15 12:33:59.577 | step 2 | route=IT_Ticket | empId=20299 | query=VMS_Comp_login_proc | queryMs=5.22
2026-04-15 12:33:59.577 | step 3 | route=IT_Ticket | empId=20299 | apiMs=21.73 | totalMs=21.73
2026-04-15 12:33:59.578 | step 1 | route=IT_Ticket | empId=20299 | query called at=12:33:59.578
2026-04-15 12:33:59.579 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-15 12:33:59.580 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-15 12:33:59.582 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-15 12:33:59.582 | step 3 | route=IT_Ticket | empId=20299 | apiMs=4.17 | totalMs=4.17
2026-04-15 12:34:02.745 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:34:02.745
2026-04-15 12:34:02.801 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=55.02
2026-04-15 12:34:02.804 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=58.81 | totalMs=58.81
2026-04-15 12:34:03.486 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:34:03.486
2026-04-15 12:34:06.329 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:34:06.329
2026-04-15 12:34:06.369 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=38.89
2026-04-15 12:34:06.371 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=41.35 | totalMs=41.35
2026-04-15 12:34:06.371 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:34:06.371
2026-04-15 12:34:06.373 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-15 12:34:06.374 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-15 12:34:06.376 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-15 12:34:06.376 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.98 | totalMs=4.98
2026-04-15 12:34:07.913 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:34:07.913
2026-04-15 12:34:07.936 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.56
2026-04-15 12:34:07.936 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.52 | totalMs=23.52
2026-04-15 12:34:08.560 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:34:08.560
2026-04-15 12:43:00.270 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:43:00.270
2026-04-15 12:43:00.319 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=48.21
2026-04-15 12:43:00.323 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-15 12:43:00.327 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-15 12:43:00.331 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-15 12:43:00.348 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=17.02
2026-04-15 12:43:00.353 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=4.94
2026-04-15 12:43:00.354 | step 3 | route=IT_Ticket | empId=40217 | apiMs=83.58 | totalMs=83.58
2026-04-15 12:43:00.354 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:43:00.354
2026-04-15 12:43:00.387 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=32.77
2026-04-15 12:43:00.396 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-04-15 12:43:00.405 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-04-15 12:43:00.405 | step 3 | route=IT_Ticket | empId=40217 | apiMs=50.60 | totalMs=50.60
2026-04-15 12:43:17.017 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=12:43:17.017
2026-04-15 12:43:17.447 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=430.19
2026-04-15 12:43:17.451 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=433.87 | totalMs=433.87
2026-04-15 12:43:19.435 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=12:43:19.435
2026-04-15 12:43:19.448 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=11.91
2026-04-15 12:43:19.451 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=16.12 | totalMs=16.12
2026-04-15 12:46:08.422 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:46:08.422
2026-04-15 12:46:08.446 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=23.08
2026-04-15 12:46:08.449 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=27.37 | totalMs=27.37
2026-04-15 12:46:08.463 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:46:08.463
2026-04-15 12:46:08.481 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=17.3
2026-04-15 12:46:08.493 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=30.08 | totalMs=30.08
2026-04-15 12:46:08.494 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:46:08.494
2026-04-15 12:46:08.496 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-15 12:46:08.496 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.17 | totalMs=2.17
2026-04-15 12:46:08.721 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:46:08.721
2026-04-15 12:46:08.731 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-15 12:46:08.733 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-15 12:46:08.735 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-15 12:46:08.736 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-15 12:46:08.738 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-15 12:46:08.739 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-15 12:46:08.740 | step 3 | route=IT_Ticket | empId=40217 | apiMs=18.31 | totalMs=18.31
2026-04-15 12:46:08.740 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:46:08.740
2026-04-15 12:46:08.741 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-15 12:46:08.743 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-15 12:46:08.744 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-15 12:46:08.745 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.52 | totalMs=4.52
2026-04-15 12:49:57.258 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=12:49:57.258
2026-04-15 12:49:57.410 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=151.04
2026-04-15 12:49:57.413 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=155.52 | totalMs=155.52
2026-04-15 12:50:01.631 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=12:50:01.631
2026-04-15 12:50:01.659 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=27.11
2026-04-15 12:50:01.660 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=28.24 | totalMs=28.24
2026-04-15 12:50:40.306 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:50:40.306
2026-04-15 12:50:40.318 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-04-15 12:50:40.321 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.47 | totalMs=14.47
2026-04-15 12:50:40.324 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:50:40.324
2026-04-15 12:50:40.357 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=30.73
2026-04-15 12:50:40.369 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=45.57 | totalMs=45.57
2026-04-15 12:50:40.370 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:50:40.370
2026-04-15 12:50:40.372 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-15 12:50:40.372 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.62 | totalMs=2.62
2026-04-15 12:50:42.860 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:50:42.860
2026-04-15 12:50:42.871 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-15 12:50:42.873 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-15 12:50:42.874 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-15 12:50:42.875 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 12:50:42.902 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=25.7
2026-04-15 12:50:42.908 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=5.7
2026-04-15 12:50:42.908 | step 3 | route=IT_Ticket | empId=41332 | apiMs=47.77 | totalMs=47.77
2026-04-15 12:50:42.908 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:50:42.908
2026-04-15 12:50:42.910 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-15 12:50:42.911 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-15 12:50:42.913 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-15 12:50:42.913 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.58 | totalMs=4.58
2026-04-15 12:51:39.837 | step 1 | route=IT_Ticket_Report | empId=40209 | query called at=12:51:39.837
2026-04-15 12:51:39.929 | step 2 | route=IT_Ticket_Report | empId=40209 | query=kpi_it_ticket_report_page_proc | queryMs=91.62
2026-04-15 12:51:39.929 | step 3 | route=IT_Ticket_Report | empId=40209 | apiMs=92.68 | totalMs=92.68
2026-04-15 12:51:41.806 | step 4 | route=pageRenderd | empId=40209 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:51:41.806
2026-04-15 12:51:41.907 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=12:51:41.907
2026-04-15 12:51:41.959 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=51.35
2026-04-15 12:51:41.959 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=52.27 | totalMs=52.27
2026-04-15 12:51:42.395 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:51:42.395
2026-04-15 12:51:45.758 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=12:51:45.758
2026-04-15 12:51:45.994 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=235.62
2026-04-15 12:51:46.050 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=291.36 | totalMs=291.36
2026-04-15 12:51:46.050 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=12:51:46.050
2026-04-15 12:51:46.052 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-15 12:51:46.053 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-15 12:51:46.055 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-15 12:51:46.055 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=5.18 | totalMs=5.18
2026-04-15 12:51:46.284 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=12:51:46.284
2026-04-15 12:51:46.304 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=19.56
2026-04-15 12:51:46.304 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=20.49 | totalMs=20.49
2026-04-15 12:51:46.626 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:51:46.626
2026-04-15 12:54:34.774 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:54:34.774
2026-04-15 12:54:34.796 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=21.48
2026-04-15 12:54:34.797 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=22.72 | totalMs=22.72
2026-04-15 12:54:36.390 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:54:36.390
2026-04-15 12:54:44.008 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:54:44.008
2026-04-15 12:54:44.030 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=21.38
2026-04-15 12:54:44.035 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=26.94 | totalMs=26.94
2026-04-15 12:54:44.038 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=12:54:44.038
2026-04-15 12:54:44.043 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-15 12:54:44.044 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-15 12:54:44.045 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-15 12:54:44.046 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=7.62 | totalMs=7.62
2026-04-15 12:54:44.903 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:54:44.903
2026-04-15 12:54:44.925 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=21.51
2026-04-15 12:54:44.926 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=22.44 | totalMs=22.44
2026-04-15 12:54:46.636 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:54:46.636
2026-04-15 12:55:40.096 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:55:40.096
2026-04-15 12:55:40.106 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-15 12:55:40.108 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-15 12:55:40.110 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-15 12:55:40.111 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-15 12:55:40.113 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-15 12:55:40.119 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=6.08
2026-04-15 12:55:40.120 | step 3 | route=IT_Ticket | empId=68413 | apiMs=24.12 | totalMs=24.12
2026-04-15 12:55:40.120 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:55:40.120
2026-04-15 12:55:40.122 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-04-15 12:55:40.124 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-15 12:55:40.125 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-15 12:55:40.126 | step 3 | route=IT_Ticket | empId=68413 | apiMs=5.21 | totalMs=5.21
2026-04-15 12:55:45.437 | step 1 | route=IT_Ticket | empId=40209 | query called at=12:55:45.437
2026-04-15 12:55:45.447 | step 2 | route=IT_Ticket | empId=40209 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-15 12:55:45.452 | step 2 | route=IT_Ticket | empId=40209 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-15 12:55:45.456 | step 2 | route=IT_Ticket | empId=40209 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-15 12:55:45.460 | step 2 | route=IT_Ticket | empId=40209 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-15 12:55:45.461 | step 2 | route=IT_Ticket | empId=40209 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-15 12:55:45.463 | step 2 | route=IT_Ticket | empId=40209 | query=VMS_Comp_login_proc | queryMs=1.22
2026-04-15 12:55:45.463 | step 3 | route=IT_Ticket | empId=40209 | apiMs=26.38 | totalMs=26.38
2026-04-15 12:55:45.464 | step 1 | route=IT_Ticket | empId=40209 | query called at=12:55:45.464
2026-04-15 12:55:45.465 | step 2 | route=IT_Ticket | empId=40209 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-15 12:55:45.467 | step 2 | route=IT_Ticket | empId=40209 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-15 12:55:45.468 | step 2 | route=IT_Ticket | empId=40209 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-15 12:55:45.468 | step 3 | route=IT_Ticket | empId=40209 | apiMs=4.72 | totalMs=4.72
2026-04-15 12:55:52.706 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=12:55:52.706
2026-04-15 12:55:53.049 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=342.41
2026-04-15 12:55:53.049 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=343.44 | totalMs=343.44
2026-04-15 12:55:56.468 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=12:55:56.468
2026-04-15 12:55:56.480 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12
2026-04-15 12:55:56.484 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=16.14 | totalMs=16.14
2026-04-15 12:57:58.781 | step 1 | route=IT_Ticket | empId=40209 | query called at=12:57:58.781
2026-04-15 12:57:58.823 | step 2 | route=IT_Ticket | empId=40209 | query=KPI_IT_Ticket_Details_New | queryMs=41.1
2026-04-15 12:57:58.828 | step 2 | route=IT_Ticket | empId=40209 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-15 12:57:58.832 | step 2 | route=IT_Ticket | empId=40209 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-15 12:57:58.836 | step 2 | route=IT_Ticket | empId=40209 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-15 12:57:58.837 | step 2 | route=IT_Ticket | empId=40209 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-04-15 12:57:58.841 | step 2 | route=IT_Ticket | empId=40209 | query=VMS_Comp_login_proc | queryMs=3.46
2026-04-15 12:57:58.841 | step 3 | route=IT_Ticket | empId=40209 | apiMs=59.81 | totalMs=59.81
2026-04-15 12:57:58.842 | step 1 | route=IT_Ticket | empId=40209 | query called at=12:57:58.842
2026-04-15 12:57:58.843 | step 2 | route=IT_Ticket | empId=40209 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-15 12:57:58.844 | step 2 | route=IT_Ticket | empId=40209 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-15 12:57:58.845 | step 2 | route=IT_Ticket | empId=40209 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-15 12:57:58.845 | step 3 | route=IT_Ticket | empId=40209 | apiMs=3.76 | totalMs=3.76
2026-04-15 12:58:34.621 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:58:34.621
2026-04-15 12:58:34.632 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-15 12:58:34.635 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=14.15 | totalMs=14.15
2026-04-15 12:58:34.638 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:58:34.638
2026-04-15 12:58:34.658 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=17.08
2026-04-15 12:58:34.660 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=21.45 | totalMs=21.45
2026-04-15 12:58:34.660 | step 1 | route=IT_TicketPost | empId=68413 | query called at=12:58:34.660
2026-04-15 12:58:34.686 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25
2026-04-15 12:58:34.686 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=25.94 | totalMs=25.94
2026-04-15 12:58:34.913 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:58:34.913
2026-04-15 12:58:34.924 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-15 12:58:34.926 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-15 12:58:34.927 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-15 12:58:34.929 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-15 12:58:34.930 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-15 12:58:34.932 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.35
2026-04-15 12:58:34.932 | step 3 | route=IT_Ticket | empId=68413 | apiMs=19.41 | totalMs=19.41
2026-04-15 12:58:34.933 | step 1 | route=IT_Ticket | empId=68413 | query called at=12:58:34.933
2026-04-15 12:58:34.934 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-15 12:58:34.936 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-15 12:58:34.937 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-15 12:58:34.937 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.61 | totalMs=4.61
2026-04-15 13:00:39.429 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=13:00:39.429
2026-04-15 13:00:39.471 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=41.09
2026-04-15 13:00:39.471 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=42.19 | totalMs=42.19
2026-04-15 13:00:48.124 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:48.124
2026-04-15 13:00:53.970 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=13:00:53.970
2026-04-15 13:00:54.050 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=79.27
2026-04-15 13:00:54.107 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=137.14 | totalMs=137.14
2026-04-15 13:00:54.108 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=13:00:54.108
2026-04-15 13:00:54.110 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-15 13:00:54.111 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-15 13:00:54.113 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-15 13:00:54.113 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=5.29 | totalMs=5.29
2026-04-15 13:00:54.514 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=13:00:54.514
2026-04-15 13:00:54.529 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=14.06
2026-04-15 13:00:54.529 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=14.95 | totalMs=14.95
2026-04-15 13:00:55.558 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:55.558
2026-04-15 13:03:08.827 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:03:08.827
2026-04-15 13:04:07.726 | step 1 | route=IT_Ticket | empId=41686 | query called at=13:04:07.726
2026-04-15 13:04:07.764 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=37.8
2026-04-15 13:04:07.769 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-15 13:04:07.773 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-15 13:04:07.777 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-15 13:04:07.794 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_it_Ticket_Details | queryMs=16.99
2026-04-15 13:04:07.799 | step 2 | route=IT_Ticket | empId=41686 | query=VMS_Comp_login_proc | queryMs=4.1
2026-04-15 13:04:07.799 | step 3 | route=IT_Ticket | empId=41686 | apiMs=73.20 | totalMs=73.20
2026-04-15 13:04:07.800 | step 1 | route=IT_Ticket | empId=41686 | query called at=13:04:07.800
2026-04-15 13:04:07.813 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=12.83
2026-04-15 13:04:07.814 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-15 13:04:07.815 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-15 13:04:07.816 | step 3 | route=IT_Ticket | empId=41686 | apiMs=15.96 | totalMs=15.96
2026-04-15 13:04:16.306 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41686 | query called at=13:04:16.306
2026-04-15 13:04:16.490 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=183.27
2026-04-15 13:04:16.490 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41686 | apiMs=184.34 | totalMs=184.34
2026-04-15 13:04:34.987 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query called at=13:04:34.987
2026-04-15 13:04:35.005 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=17.18
2026-04-15 13:04:35.005 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41686 | apiMs=18.32 | totalMs=18.32
2026-04-15 13:07:47.347 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:07:47.347
2026-04-15 13:07:47.358 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-15 13:07:47.362 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-15 13:07:47.366 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-15 13:07:47.370 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-15 13:07:47.371 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-15 13:07:47.378 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.88
2026-04-15 13:07:47.378 | step 3 | route=IT_Ticket | empId=46985 | apiMs=31.25 | totalMs=31.25
2026-04-15 13:07:47.379 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:07:47.379
2026-04-15 13:07:47.380 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-15 13:07:47.381 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-15 13:07:47.383 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-15 13:07:47.383 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.51 | totalMs=4.51
2026-04-15 13:07:54.332 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=13:07:54.332
2026-04-15 13:07:54.438 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=105.08
2026-04-15 13:07:54.438 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=106.14 | totalMs=106.14
2026-04-15 13:08:03.106 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=13:08:03.106
2026-04-15 13:08:03.124 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=17.42
2026-04-15 13:08:03.128 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=21.44 | totalMs=21.44
2026-04-15 13:08:48.829 | step 1 | route=IT_TicketPost | empId=46985 | query called at=13:08:48.829
2026-04-15 13:08:48.840 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-15 13:08:48.840 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=11.41 | totalMs=11.41
2026-04-15 13:08:48.841 | step 1 | route=IT_TicketPost | empId=46985 | query called at=13:08:48.841
2026-04-15 13:08:48.861 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=19.81
2026-04-15 13:08:48.903 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=62.07 | totalMs=62.07
2026-04-15 13:08:48.903 | step 1 | route=IT_TicketPost | empId=46985 | query called at=13:08:48.903
2026-04-15 13:08:48.912 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.21
2026-04-15 13:08:48.912 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=9.03 | totalMs=9.03
2026-04-15 13:08:48.913 | step 1 | route=IT_TicketPost | empId=46985 | query called at=13:08:48.913
2026-04-15 13:08:48.921 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.4
2026-04-15 13:08:48.921 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=8.05 | totalMs=8.05
2026-04-15 13:08:49.149 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:08:49.149
2026-04-15 13:08:49.159 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-15 13:08:49.161 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-15 13:08:49.163 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-15 13:08:49.164 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-15 13:08:49.166 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-15 13:08:49.180 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=14.16
2026-04-15 13:08:49.181 | step 3 | route=IT_Ticket | empId=46985 | apiMs=31.85 | totalMs=31.85
2026-04-15 13:08:49.181 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:08:49.181
2026-04-15 13:08:49.189 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.55
2026-04-15 13:08:49.198 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-04-15 13:08:49.206 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.32
2026-04-15 13:08:49.207 | step 3 | route=IT_Ticket | empId=46985 | apiMs=25.55 | totalMs=25.55
2026-04-15 13:11:44.073 | step 1 | route=IT_Ticket_Report | empId=46592 | query called at=13:11:44.073
2026-04-15 13:11:44.298 | step 2 | route=IT_Ticket_Report | empId=46592 | query=kpi_it_ticket_report_page_proc | queryMs=224.65
2026-04-15 13:11:44.299 | step 3 | route=IT_Ticket_Report | empId=46592 | apiMs=225.96 | totalMs=225.96
2026-04-15 13:14:03.492 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=13:14:03.492
2026-04-15 13:14:03.588 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=94.85
2026-04-15 13:14:03.591 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=98.95 | totalMs=98.95
2026-04-15 13:14:05.247 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:14:05.247
2026-04-15 13:14:28.711 | step 1 | route=IT_TicketPost | empId=41686 | query called at=13:14:28.711
2026-04-15 13:14:28.722 | step 2 | route=IT_TicketPost | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-04-15 13:14:28.722 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=11.43 | totalMs=11.43
2026-04-15 13:14:28.734 | step 1 | route=IT_TicketPost | empId=41686 | query called at=13:14:28.734
2026-04-15 13:14:28.763 | step 2 | route=IT_TicketPost | empId=41686 | query=IT_Ticket_Save_SPOC | queryMs=29.06
2026-04-15 13:14:28.766 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=31.56 | totalMs=31.56
2026-04-15 13:14:28.766 | step 1 | route=IT_TicketPost | empId=41686 | query called at=13:14:28.766
2026-04-15 13:14:28.768 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-15 13:14:28.768 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=2.50 | totalMs=2.50
2026-04-15 13:14:28.769 | step 1 | route=IT_TicketPost | empId=41686 | query called at=13:14:28.769
2026-04-15 13:14:28.770 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-15 13:14:28.771 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=1.67 | totalMs=1.67
2026-04-15 13:14:29.137 | step 1 | route=IT_Ticket | empId=41686 | query called at=13:14:29.137
2026-04-15 13:14:29.151 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-15 13:14:29.155 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-15 13:14:29.157 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-15 13:14:29.158 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-15 13:14:29.160 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-15 13:14:29.166 | step 2 | route=IT_Ticket | empId=41686 | query=VMS_Comp_login_proc | queryMs=6.11
2026-04-15 13:14:29.167 | step 3 | route=IT_Ticket | empId=41686 | apiMs=29.19 | totalMs=29.19
2026-04-15 13:14:29.167 | step 1 | route=IT_Ticket | empId=41686 | query called at=13:14:29.167
2026-04-15 13:14:29.169 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-15 13:14:29.170 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-15 13:14:29.172 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-15 13:14:29.172 | step 3 | route=IT_Ticket | empId=41686 | apiMs=4.97 | totalMs=4.97
2026-04-15 13:18:59.793 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=13:18:59.793
2026-04-15 13:18:59.826 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=32.37
2026-04-15 13:18:59.826 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=33.44 | totalMs=33.44
2026-04-15 13:19:00.932 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:19:00.932
2026-04-15 13:26:14.683 | step 1 | route=IT_Ticket | empId=294 | query called at=13:26:14.683
2026-04-15 13:26:14.727 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=43
2026-04-15 13:26:14.729 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-15 13:26:14.730 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-15 13:26:14.732 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 13:26:14.757 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=24.72
2026-04-15 13:26:14.763 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=5.74
2026-04-15 13:26:14.763 | step 3 | route=IT_Ticket | empId=294 | apiMs=80.17 | totalMs=80.17
2026-04-15 13:26:14.764 | step 1 | route=IT_Ticket | empId=294 | query called at=13:26:14.764
2026-04-15 13:26:14.783 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=19.06
2026-04-15 13:26:14.785 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-15 13:26:14.786 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-15 13:26:14.786 | step 3 | route=IT_Ticket | empId=294 | apiMs=22.41 | totalMs=22.41
2026-04-15 13:26:33.284 | step 1 | route=Ticket_Entry_SPOC_Module | empId=294 | query called at=13:26:33.284
2026-04-15 13:26:33.596 | step 2 | route=Ticket_Entry_SPOC_Module | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=311.39
2026-04-15 13:26:33.597 | step 3 | route=Ticket_Entry_SPOC_Module | empId=294 | apiMs=312.56 | totalMs=312.56
2026-04-15 13:26:36.588 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=294 | query called at=13:26:36.588
2026-04-15 13:26:36.601 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=12.59
2026-04-15 13:26:36.604 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=294 | apiMs=16.36 | totalMs=16.36
2026-04-15 13:27:59.715 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:27:59.715
2026-04-15 13:27:59.726 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-04-15 13:27:59.728 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-04-15 13:27:59.730 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-15 13:27:59.731 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-15 13:27:59.733 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-15 13:27:59.734 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=1.52
2026-04-15 13:27:59.735 | step 3 | route=IT_Ticket | empId=57006 | apiMs=20.28 | totalMs=20.28
2026-04-15 13:27:59.735 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:27:59.735
2026-04-15 13:27:59.737 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.6
2026-04-15 13:27:59.739 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-15 13:27:59.740 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-15 13:27:59.741 | step 3 | route=IT_Ticket | empId=57006 | apiMs=5.19 | totalMs=5.19
2026-04-15 13:28:06.334 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=13:28:06.334
2026-04-15 13:28:06.494 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=159.68
2026-04-15 13:28:06.495 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=161.03 | totalMs=161.03
2026-04-15 13:28:07.611 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=13:28:07.611
2026-04-15 13:28:07.623 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.78
2026-04-15 13:28:07.626 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=15.80 | totalMs=15.80
2026-04-15 13:28:37.533 | step 1 | route=IT_TicketPost | empId=57006 | query called at=13:28:37.533
2026-04-15 13:28:37.545 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-04-15 13:28:37.546 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=12.13 | totalMs=12.13
2026-04-15 13:28:37.546 | step 1 | route=IT_TicketPost | empId=57006 | query called at=13:28:37.546
2026-04-15 13:28:37.569 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=22.4
2026-04-15 13:28:37.571 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=24.93 | totalMs=24.93
2026-04-15 13:28:37.571 | step 1 | route=IT_TicketPost | empId=57006 | query called at=13:28:37.571
2026-04-15 13:28:37.573 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-15 13:28:37.574 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.47 | totalMs=2.47
2026-04-15 13:28:39.711 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:28:39.711
2026-04-15 13:28:39.722 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-15 13:28:39.726 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-15 13:28:39.730 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-15 13:28:39.732 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-15 13:28:39.733 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-15 13:28:39.735 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=1.49
2026-04-15 13:28:39.736 | step 3 | route=IT_Ticket | empId=57006 | apiMs=24.13 | totalMs=24.13
2026-04-15 13:28:39.736 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:28:39.736
2026-04-15 13:28:39.738 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-04-15 13:28:39.739 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-15 13:28:39.741 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-15 13:28:39.741 | step 3 | route=IT_Ticket | empId=57006 | apiMs=5.04 | totalMs=5.04
2026-04-15 13:29:42.394 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=13:29:42.394
2026-04-15 13:29:42.457 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=62.11
2026-04-15 13:29:42.461 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=66.10 | totalMs=66.10
2026-04-15 13:29:44.373 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:29:44.373
2026-04-15 13:29:48.433 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=13:29:48.433
2026-04-15 13:29:48.464 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=29.8
2026-04-15 13:29:48.469 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=35.27 | totalMs=35.27
2026-04-15 13:29:48.472 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=13:29:48.472
2026-04-15 13:29:48.476 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.97
2026-04-15 13:29:48.478 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-15 13:29:48.479 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-15 13:29:48.480 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=7.91 | totalMs=7.91
2026-04-15 13:29:53.527 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=13:29:53.527
2026-04-15 13:29:53.551 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=23.64
2026-04-15 13:29:53.555 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=28.31 | totalMs=28.31
2026-04-15 13:29:54.262 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:29:54.262
2026-04-15 13:30:35.613 | step 1 | route=IT_TicketPost | empId=294 | query called at=13:30:35.613
2026-04-15 13:30:35.625 | step 2 | route=IT_TicketPost | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=11.92
2026-04-15 13:30:35.629 | step 3 | route=IT_TicketPost | empId=294 | apiMs=15.79 | totalMs=15.79
2026-04-15 13:30:35.632 | step 1 | route=IT_TicketPost | empId=294 | query called at=13:30:35.632
2026-04-15 13:30:35.639 | step 2 | route=IT_TicketPost | empId=294 | query=IT_Ticket_Save_SPOC | queryMs=4.36
2026-04-15 13:30:35.648 | step 3 | route=IT_TicketPost | empId=294 | apiMs=16.74 | totalMs=16.74
2026-04-15 13:30:35.649 | step 1 | route=IT_TicketPost | empId=294 | query called at=13:30:35.649
2026-04-15 13:30:35.651 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-15 13:30:35.651 | step 3 | route=IT_TicketPost | empId=294 | apiMs=2.52 | totalMs=2.52
2026-04-15 13:30:38.243 | step 1 | route=IT_Ticket | empId=294 | query called at=13:30:38.243
2026-04-15 13:30:38.254 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-15 13:30:38.256 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-15 13:30:38.258 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-15 13:30:38.259 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-15 13:30:38.261 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-15 13:30:38.263 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-15 13:30:38.263 | step 3 | route=IT_Ticket | empId=294 | apiMs=19.59 | totalMs=19.59
2026-04-15 13:30:38.263 | step 1 | route=IT_Ticket | empId=294 | query called at=13:30:38.263
2026-04-15 13:30:38.265 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-15 13:30:38.267 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-15 13:30:38.268 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-15 13:30:38.268 | step 3 | route=IT_Ticket | empId=294 | apiMs=4.89 | totalMs=4.89
2026-04-15 13:48:24.548 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:48:24.548
2026-04-15 13:48:24.592 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=43.88
2026-04-15 13:48:24.598 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=2.4
2026-04-15 13:48:24.603 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-15 13:48:24.607 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-04-15 13:48:24.633 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=25.55
2026-04-15 13:48:24.640 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=6.58
2026-04-15 13:48:24.641 | step 3 | route=IT_Ticket | empId=21248 | apiMs=92.71 | totalMs=92.71
2026-04-15 13:48:24.641 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:48:24.641
2026-04-15 13:48:24.661 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=19.23
2026-04-15 13:48:24.662 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-15 13:48:24.663 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 13:48:24.664 | step 3 | route=IT_Ticket | empId=21248 | apiMs=22.67 | totalMs=22.67
2026-04-15 13:48:36.851 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=13:48:36.851
2026-04-15 13:48:37.167 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=315.57
2026-04-15 13:48:37.171 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=320.03 | totalMs=320.03
2026-04-15 13:48:38.938 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=13:48:38.938
2026-04-15 13:48:38.950 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.32
2026-04-15 13:48:38.954 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=15.36 | totalMs=15.36
2026-04-15 13:49:12.512 | step 1 | route=IT_TicketPost | empId=21248 | query called at=13:49:12.512
2026-04-15 13:49:12.523 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-04-15 13:49:12.527 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=15.22 | totalMs=15.22
2026-04-15 13:49:12.530 | step 1 | route=IT_TicketPost | empId=21248 | query called at=13:49:12.530
2026-04-15 13:49:12.556 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=23.45
2026-04-15 13:49:12.558 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=28.46 | totalMs=28.46
2026-04-15 13:49:12.559 | step 1 | route=IT_TicketPost | empId=21248 | query called at=13:49:12.559
2026-04-15 13:49:12.561 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-04-15 13:49:12.561 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.73 | totalMs=2.73
2026-04-15 13:49:14.614 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:49:14.614
2026-04-15 13:49:14.626 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.64
2026-04-15 13:49:14.628 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-04-15 13:49:14.630 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-15 13:49:14.631 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-15 13:49:14.633 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-15 13:49:14.634 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-15 13:49:14.635 | step 3 | route=IT_Ticket | empId=21248 | apiMs=21.02 | totalMs=21.02
2026-04-15 13:49:14.635 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:49:14.635
2026-04-15 13:49:14.637 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-15 13:49:14.638 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-15 13:49:14.640 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 13:49:14.640 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.63 | totalMs=4.63
2026-04-15 13:51:09.880 | step 1 | route=IT_Ticket | empId=44319 | query called at=13:51:09.880
2026-04-15 13:51:09.895 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=14.33
2026-04-15 13:51:09.900 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-15 13:51:09.904 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-15 13:51:09.909 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-15 13:51:09.911 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.4
2026-04-15 13:51:09.913 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=1.37
2026-04-15 13:51:09.913 | step 3 | route=IT_Ticket | empId=44319 | apiMs=33.36 | totalMs=33.36
2026-04-15 13:51:09.914 | step 1 | route=IT_Ticket | empId=44319 | query called at=13:51:09.914
2026-04-15 13:51:09.915 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-15 13:51:09.917 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-15 13:51:09.919 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-15 13:51:09.919 | step 3 | route=IT_Ticket | empId=44319 | apiMs=5.17 | totalMs=5.17
2026-04-15 13:51:19.298 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=13:51:19.298
2026-04-15 13:51:19.480 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=181.1
2026-04-15 13:51:19.484 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=185.41 | totalMs=185.41
2026-04-15 13:51:22.928 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=13:51:22.928
2026-04-15 13:51:22.962 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=33.48
2026-04-15 13:51:22.965 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=37.58 | totalMs=37.58
2026-04-15 13:52:39.815 | step 1 | route=IT_TicketPost | empId=44319 | query called at=13:52:39.815
2026-04-15 13:52:39.840 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=24.41
2026-04-15 13:52:39.843 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=28.40 | totalMs=28.40
2026-04-15 13:52:39.846 | step 1 | route=IT_TicketPost | empId=44319 | query called at=13:52:39.846
2026-04-15 13:52:39.874 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=23.83
2026-04-15 13:52:39.876 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=29.55 | totalMs=29.55
2026-04-15 13:52:39.876 | step 1 | route=IT_TicketPost | empId=44319 | query called at=13:52:39.876
2026-04-15 13:52:39.879 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.98
2026-04-15 13:52:39.879 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=2.85 | totalMs=2.85
2026-04-15 13:52:42.528 | step 1 | route=IT_Ticket | empId=44319 | query called at=13:52:42.528
2026-04-15 13:52:42.538 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-15 13:52:42.543 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-15 13:52:42.546 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-15 13:52:42.548 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-15 13:52:42.549 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-15 13:52:42.551 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=1.29
2026-04-15 13:52:42.551 | step 3 | route=IT_Ticket | empId=44319 | apiMs=23.88 | totalMs=23.88
2026-04-15 13:52:42.552 | step 1 | route=IT_Ticket | empId=44319 | query called at=13:52:42.552
2026-04-15 13:52:42.554 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-15 13:52:42.555 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-15 13:52:42.556 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-15 13:52:42.557 | step 3 | route=IT_Ticket | empId=44319 | apiMs=4.83 | totalMs=4.83
2026-04-15 14:11:36.031 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:11:36.031
2026-04-15 14:11:36.075 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=43.73
2026-04-15 14:11:36.080 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-15 14:11:36.084 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-15 14:11:36.088 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-15 14:11:36.114 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=24.94
2026-04-15 14:11:36.119 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=5.35
2026-04-15 14:11:36.120 | step 3 | route=IT_Ticket | empId=51052 | apiMs=89.13 | totalMs=89.13
2026-04-15 14:11:36.120 | step 1 | route=IT_Ticket | empId=51052 | query called at=14:11:36.120
2026-04-15 14:11:36.140 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=19.62
2026-04-15 14:11:36.142 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-15 14:11:36.143 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-15 14:11:36.144 | step 3 | route=IT_Ticket | empId=51052 | apiMs=23.15 | totalMs=23.15
2026-04-15 14:12:51.587 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:12:51.587
2026-04-15 14:12:51.598 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-15 14:12:51.600 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-15 14:12:51.601 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-15 14:12:51.602 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-15 14:12:51.604 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-15 14:12:51.610 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.68
2026-04-15 14:12:51.610 | step 3 | route=IT_Ticket | empId=60438 | apiMs=23.18 | totalMs=23.18
2026-04-15 14:12:51.611 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:12:51.611
2026-04-15 14:12:51.612 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-15 14:12:51.614 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-15 14:12:51.615 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-15 14:12:51.616 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.83 | totalMs=4.83
2026-04-15 14:13:00.535 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=14:13:00.535
2026-04-15 14:13:00.642 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=106.53
2026-04-15 14:13:00.645 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=110.29 | totalMs=110.29
2026-04-15 14:13:03.220 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=14:13:03.220
2026-04-15 14:13:03.252 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=31.31
2026-04-15 14:13:03.256 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=35.40 | totalMs=35.40
2026-04-15 14:14:56.497 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:14:56.497
2026-04-15 14:14:56.515 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=17.12
2026-04-15 14:14:56.519 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=21.24 | totalMs=21.24
2026-04-15 14:14:56.521 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:14:56.521
2026-04-15 14:14:56.573 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=48.92
2026-04-15 14:14:56.586 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=64.49 | totalMs=64.49
2026-04-15 14:14:56.586 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:14:56.586
2026-04-15 14:14:56.620 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.11
2026-04-15 14:14:56.620 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=34.02 | totalMs=34.02
2026-04-15 14:14:56.621 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:14:56.621
2026-04-15 14:14:56.628 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.17
2026-04-15 14:14:56.629 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=7.90 | totalMs=7.90
2026-04-15 14:14:56.881 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:14:56.881
2026-04-15 14:14:56.899 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=17.21
2026-04-15 14:14:56.907 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.79
2026-04-15 14:14:56.915 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-04-15 14:14:56.924 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.11
2026-04-15 14:14:56.932 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=8.16
2026-04-15 14:14:56.944 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=10.93
2026-04-15 14:14:56.944 | step 3 | route=IT_Ticket | empId=60438 | apiMs=63.06 | totalMs=63.06
2026-04-15 14:14:56.945 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:14:56.945
2026-04-15 14:14:56.952 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.24
2026-04-15 14:14:56.961 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-15 14:14:56.969 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-15 14:14:56.969 | step 3 | route=IT_Ticket | empId=60438 | apiMs=24.68 | totalMs=24.68
2026-04-15 14:25:19.179 | step 1 | route=Ticket_SPOC_Approve | empId=50255 | query called at=14:25:19.179
2026-04-15 14:25:19.226 | step 2 | route=Ticket_SPOC_Approve | empId=50255 | query=IT_TIcket_SPOCApp_Report | queryMs=46.58
2026-04-15 14:25:19.230 | step 3 | route=Ticket_SPOC_Approve | empId=50255 | apiMs=51.08 | totalMs=51.08
2026-04-15 14:25:20.785 | step 4 | route=pageRenderd | empId=50255 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:25:20.785
2026-04-15 14:25:55.245 | step 1 | route=SPOC_Entry_Save | empId=50255 | query called at=14:25:55.245
2026-04-15 14:25:55.281 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=IT_Ticket_Update_SPOC | queryMs=34.91
2026-04-15 14:25:55.287 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=IT_Ticket_Update_SPOC | queryMs=1.44
2026-04-15 14:25:55.292 | step 3 | route=SPOC_Entry_Save | empId=50255 | apiMs=46.49 | totalMs=46.49
2026-04-15 14:25:55.294 | step 1 | route=SPOC_Entry_Save | empId=50255 | query called at=14:25:55.294
2026-04-15 14:25:55.297 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-04-15 14:25:55.298 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-15 14:25:55.300 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-15 14:25:55.300 | step 3 | route=SPOC_Entry_Save | empId=50255 | apiMs=5.53 | totalMs=5.53
2026-04-15 14:25:57.512 | step 1 | route=SPOC_Entry_Save | empId=50255 | query called at=14:25:57.512
2026-04-15 14:25:57.513 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-15 14:25:57.515 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-15 14:25:57.517 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-15 14:25:57.517 | step 3 | route=SPOC_Entry_Save | empId=50255 | apiMs=5.32 | totalMs=5.32
2026-04-15 14:25:58.936 | step 1 | route=Ticket_SPOC_Approve | empId=50255 | query called at=14:25:58.936
2026-04-15 14:25:58.961 | step 2 | route=Ticket_SPOC_Approve | empId=50255 | query=IT_TIcket_SPOCApp_Report | queryMs=24.3
2026-04-15 14:25:58.962 | step 3 | route=Ticket_SPOC_Approve | empId=50255 | apiMs=25.21 | totalMs=25.21
2026-04-15 14:25:59.385 | step 4 | route=pageRenderd | empId=50255 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:25:59.385
2026-04-15 14:32:17.704 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:32:17.704
2026-04-15 14:32:17.749 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=44.96
2026-04-15 14:32:17.750 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=46.01 | totalMs=46.01
2026-04-15 14:32:19.740 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:32:19.740
2026-04-15 14:34:23.017 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:34:23.017
2026-04-15 14:34:23.061 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=43.04
2026-04-15 14:34:23.063 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-15 14:34:23.064 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-15 14:34:23.065 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-15 14:34:23.091 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=24.87
2026-04-15 14:34:23.096 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=5.41
2026-04-15 14:34:23.097 | step 3 | route=IT_Ticket | empId=10342 | apiMs=79.58 | totalMs=79.58
2026-04-15 14:34:23.097 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:34:23.097
2026-04-15 14:34:23.117 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=19.38
2026-04-15 14:34:23.118 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-15 14:34:23.120 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-15 14:34:23.120 | step 3 | route=IT_Ticket | empId=10342 | apiMs=22.87 | totalMs=22.87
2026-04-15 14:34:35.218 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=14:34:35.218
2026-04-15 14:34:35.527 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=308.09
2026-04-15 14:34:35.530 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=312.16 | totalMs=312.16
2026-04-15 14:34:50.241 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=14:34:50.241
2026-04-15 14:34:50.378 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=137.12
2026-04-15 14:34:50.381 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=140.87 | totalMs=140.87
2026-04-15 14:34:53.298 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=14:34:53.298
2026-04-15 14:34:53.308 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-15 14:34:53.311 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=13.69 | totalMs=13.69
2026-04-15 14:35:36.034 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:35:36.034
2026-04-15 14:35:36.046 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.66
2026-04-15 14:35:36.049 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=15.48 | totalMs=15.48
2026-04-15 14:35:36.053 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:35:36.053
2026-04-15 14:35:36.078 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=22.88
2026-04-15 14:35:36.111 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=58.80 | totalMs=58.80
2026-04-15 14:35:36.112 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:35:36.112
2026-04-15 14:35:36.114 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-15 14:35:36.114 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.55 | totalMs=2.55
2026-04-15 14:35:36.115 | step 1 | route=IT_TicketPost | empId=10342 | query called at=14:35:36.115
2026-04-15 14:35:36.116 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-15 14:35:36.117 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.69 | totalMs=1.69
2026-04-15 14:35:37.162 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:35:37.162
2026-04-15 14:35:37.173 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-15 14:35:37.175 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-15 14:35:37.177 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-15 14:35:37.178 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-15 14:35:37.180 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-15 14:35:37.186 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=5.72
2026-04-15 14:35:37.186 | step 3 | route=IT_Ticket | empId=10342 | apiMs=23.65 | totalMs=23.65
2026-04-15 14:35:37.187 | step 1 | route=IT_Ticket | empId=10342 | query called at=14:35:37.187
2026-04-15 14:35:37.188 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-15 14:35:37.190 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-15 14:35:37.191 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 14:35:37.191 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.64 | totalMs=4.64
2026-04-15 14:35:40.647 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:35:40.647
2026-04-15 14:35:40.703 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=55.05
2026-04-15 14:35:40.705 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=57.97 | totalMs=57.97
2026-04-15 14:35:40.705 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=14:35:40.705
2026-04-15 14:35:40.707 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-15 14:35:40.709 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-15 14:35:40.710 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-15 14:35:40.710 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.97 | totalMs=4.97
2026-04-15 14:35:41.150 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:35:41.150
2026-04-15 14:35:41.204 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=53.01
2026-04-15 14:35:41.205 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=54.04 | totalMs=54.04
2026-04-15 14:35:42.184 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:35:42.184
2026-04-15 14:43:24.838 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=14:43:24.838
2026-04-15 14:43:24.906 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=67.01
2026-04-15 14:43:24.909 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=71.02 | totalMs=71.02
2026-04-15 14:43:25.756 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:43:25.756
2026-04-15 14:43:34.341 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=14:43:34.341
2026-04-15 14:43:34.379 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=37.3
2026-04-15 14:43:34.384 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=42.73 | totalMs=42.73
2026-04-15 14:43:34.387 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=14:43:34.387
2026-04-15 14:43:34.391 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-15 14:43:34.393 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-15 14:43:34.394 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-15 14:43:34.394 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=7.36 | totalMs=7.36
2026-04-15 14:43:37.843 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=14:43:37.843
2026-04-15 14:43:37.861 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=17.29
2026-04-15 14:43:37.861 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=18.27 | totalMs=18.27
2026-04-15 14:43:38.593 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:43:38.593
2026-04-15 14:47:48.667 | step 1 | route=IT_Ticket | empId=64248 | query called at=14:47:48.667
2026-04-15 14:47:48.713 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=44.81
2026-04-15 14:47:48.714 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-15 14:47:48.716 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-15 14:47:48.717 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-15 14:47:48.742 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=24.4
2026-04-15 14:47:48.743 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=0.92
2026-04-15 14:47:48.744 | step 3 | route=IT_Ticket | empId=64248 | apiMs=76.61 | totalMs=76.61
2026-04-15 14:47:48.744 | step 1 | route=IT_Ticket | empId=64248 | query called at=14:47:48.744
2026-04-15 14:47:48.755 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=10.4
2026-04-15 14:47:48.756 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-15 14:47:48.757 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-15 14:47:48.757 | step 3 | route=IT_Ticket | empId=64248 | apiMs=13.19 | totalMs=13.19
2026-04-15 14:47:55.297 | step 1 | route=Ticket_Entry_SPOC_Module | empId=64248 | query called at=14:47:55.297
2026-04-15 14:47:55.607 | step 2 | route=Ticket_Entry_SPOC_Module | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=309.24
2026-04-15 14:47:55.607 | step 3 | route=Ticket_Entry_SPOC_Module | empId=64248 | apiMs=310.32 | totalMs=310.32
2026-04-15 14:47:57.158 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query called at=14:47:57.158
2026-04-15 14:47:57.170 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-04-15 14:47:57.173 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64248 | apiMs=15.00 | totalMs=15.00
2026-04-15 14:48:34.946 | step 1 | route=IT_TicketPost | empId=64248 | query called at=14:48:34.946
2026-04-15 14:48:34.959 | step 2 | route=IT_TicketPost | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=12.54
2026-04-15 14:48:34.962 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=16.43 | totalMs=16.43
2026-04-15 14:48:34.965 | step 1 | route=IT_TicketPost | empId=64248 | query called at=14:48:34.965
2026-04-15 14:48:34.992 | step 2 | route=IT_TicketPost | empId=64248 | query=IT_Ticket_Save_SPOC | queryMs=24.56
2026-04-15 14:48:34.995 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=30.53 | totalMs=30.53
2026-04-15 14:48:34.996 | step 1 | route=IT_TicketPost | empId=64248 | query called at=14:48:34.996
2026-04-15 14:48:34.998 | step 2 | route=IT_TicketPost | empId=64248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-15 14:48:34.998 | step 3 | route=IT_TicketPost | empId=64248 | apiMs=2.35 | totalMs=2.35
2026-04-15 14:48:36.220 | step 1 | route=IT_Ticket | empId=64248 | query called at=14:48:36.220
2026-04-15 14:48:36.231 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-04-15 14:48:36.233 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-15 14:48:36.234 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-15 14:48:36.236 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-15 14:48:36.237 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=1.4
2026-04-15 14:48:36.239 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=1.54
2026-04-15 14:48:36.240 | step 3 | route=IT_Ticket | empId=64248 | apiMs=20.19 | totalMs=20.19
2026-04-15 14:48:36.240 | step 1 | route=IT_Ticket | empId=64248 | query called at=14:48:36.240
2026-04-15 14:48:36.242 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-04-15 14:48:36.244 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-15 14:48:36.245 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-15 14:48:36.246 | step 3 | route=IT_Ticket | empId=64248 | apiMs=5.18 | totalMs=5.18
2026-04-15 14:49:12.644 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=14:49:12.644
2026-04-15 14:49:12.677 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=32.7
2026-04-15 14:49:12.681 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=36.53 | totalMs=36.53
2026-04-15 14:49:13.267 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:13.267
2026-04-15 14:49:17.519 | step 1 | route=SPOC_Entry_Save | empId=18452 | query called at=14:49:17.519
2026-04-15 14:49:17.544 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=IT_Ticket_Update_SPOC | queryMs=25.06
2026-04-15 14:49:17.549 | step 3 | route=SPOC_Entry_Save | empId=18452 | apiMs=30.36 | totalMs=30.36
2026-04-15 14:49:17.552 | step 1 | route=SPOC_Entry_Save | empId=18452 | query called at=14:49:17.552
2026-04-15 14:49:17.557 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-15 14:49:17.558 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-15 14:49:17.559 | step 2 | route=SPOC_Entry_Save | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-15 14:49:17.559 | step 3 | route=SPOC_Entry_Save | empId=18452 | apiMs=7.40 | totalMs=7.40
2026-04-15 14:49:19.894 | step 1 | route=Ticket_SPOC_Approve | empId=18452 | query called at=14:49:19.894
2026-04-15 14:49:19.908 | step 2 | route=Ticket_SPOC_Approve | empId=18452 | query=IT_TIcket_SPOCApp_Report | queryMs=12.73
2026-04-15 14:49:19.908 | step 3 | route=Ticket_SPOC_Approve | empId=18452 | apiMs=13.68 | totalMs=13.68
2026-04-15 14:49:20.213 | step 4 | route=pageRenderd | empId=18452 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:20.213
2026-04-15 15:06:45.662 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:06:45.662
2026-04-15 15:06:45.693 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=30.09
2026-04-15 15:06:45.695 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-15 15:06:45.696 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.65
2026-04-15 15:06:45.697 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-15 15:06:45.719 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=21.93
2026-04-15 15:06:45.732 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=11.98
2026-04-15 15:06:45.732 | step 3 | route=IT_Ticket | empId=46290 | apiMs=69.51 | totalMs=69.51
2026-04-15 15:06:45.732 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:06:45.732
2026-04-15 15:06:45.774 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=40.66
2026-04-15 15:06:45.783 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=8.38
2026-04-15 15:06:45.792 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=9.54
2026-04-15 15:06:45.793 | step 3 | route=IT_Ticket | empId=46290 | apiMs=60.26 | totalMs=60.26
2026-04-15 15:06:52.592 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=15:06:52.592
2026-04-15 15:06:52.983 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=389.55
2026-04-15 15:06:52.983 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=390.63 | totalMs=390.63
2026-04-15 15:06:54.241 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=15:06:54.241
2026-04-15 15:06:54.254 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=12.11
2026-04-15 15:06:54.257 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=16.24 | totalMs=16.24
2026-04-15 15:08:10.895 | step 1 | route=IT_TicketPost | empId=46290 | query called at=15:08:10.895
2026-04-15 15:08:10.906 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-04-15 15:08:10.909 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=14.16 | totalMs=14.16
2026-04-15 15:08:10.912 | step 1 | route=IT_TicketPost | empId=46290 | query called at=15:08:10.912
2026-04-15 15:08:10.942 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=25.99
2026-04-15 15:08:10.944 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=31.89 | totalMs=31.89
2026-04-15 15:08:10.945 | step 1 | route=IT_TicketPost | empId=46290 | query called at=15:08:10.945
2026-04-15 15:08:10.947 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-04-15 15:08:10.947 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.62 | totalMs=2.62
2026-04-15 15:08:12.422 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:08:12.422
2026-04-15 15:08:12.433 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-15 15:08:12.437 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-15 15:08:12.442 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-15 15:08:12.443 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-15 15:08:12.444 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-15 15:08:12.450 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=5.14
2026-04-15 15:08:12.450 | step 3 | route=IT_Ticket | empId=46290 | apiMs=28.19 | totalMs=28.19
2026-04-15 15:08:12.451 | step 1 | route=IT_Ticket | empId=46290 | query called at=15:08:12.451
2026-04-15 15:08:12.454 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=2.57
2026-04-15 15:08:12.455 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-15 15:08:12.456 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-15 15:08:12.456 | step 3 | route=IT_Ticket | empId=46290 | apiMs=5.52 | totalMs=5.52
2026-04-15 15:15:59.481 | step 1 | route=IT_Ticket | empId=22317 | query called at=15:15:59.481
2026-04-15 15:15:59.591 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=109.41
2026-04-15 15:15:59.610 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=18.15
2026-04-15 15:15:59.627 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=16.25
2026-04-15 15:15:59.644 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=16.89
2026-04-15 15:15:59.716 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_it_Ticket_Details | queryMs=71.2
2026-04-15 15:15:59.735 | step 2 | route=IT_Ticket | empId=22317 | query=VMS_Comp_login_proc | queryMs=19.22
2026-04-15 15:15:59.736 | step 3 | route=IT_Ticket | empId=22317 | apiMs=254.43 | totalMs=254.43
2026-04-15 15:15:59.736 | step 1 | route=IT_Ticket | empId=22317 | query called at=15:15:59.736
2026-04-15 15:15:59.806 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=69.3
2026-04-15 15:15:59.822 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=15.94
2026-04-15 15:15:59.839 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=16.28
2026-04-15 15:15:59.840 | step 3 | route=IT_Ticket | empId=22317 | apiMs=103.39 | totalMs=103.39
2026-04-15 15:16:43.845 | step 1 | route=HW_TicketFun | empId= | query called at=15:16:43.845
2026-04-15 15:16:43.856 | step 2 | route=HW_TicketFun | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=10.6
2026-04-15 15:16:43.857 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.64 | totalMs=11.64
2026-04-15 15:16:58.001 | step 1 | route=Ticket_Entry_SPOC_Module | empId=22317 | query called at=15:16:58.001
2026-04-15 15:16:58.319 | step 2 | route=Ticket_Entry_SPOC_Module | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=317.62
2026-04-15 15:16:58.323 | step 3 | route=Ticket_Entry_SPOC_Module | empId=22317 | apiMs=321.60 | totalMs=321.60
2026-04-15 15:17:01.763 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=22317 | query called at=15:17:01.763
2026-04-15 15:17:01.774 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-15 15:17:01.777 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=22317 | apiMs=14.19 | totalMs=14.19
2026-04-15 15:28:03.079 | step 1 | route=IT_Ticket | empId=26116 | query called at=15:28:03.079
2026-04-15 15:28:03.122 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=42.49
2026-04-15 15:28:03.123 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-15 15:28:03.125 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-15 15:28:03.126 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-15 15:28:03.152 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=25.42
2026-04-15 15:28:03.158 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=5.97
2026-04-15 15:28:03.158 | step 3 | route=IT_Ticket | empId=26116 | apiMs=79.66 | totalMs=79.66
2026-04-15 15:28:03.159 | step 1 | route=IT_Ticket | empId=26116 | query called at=15:28:03.159
2026-04-15 15:28:03.177 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=17.54
2026-04-15 15:28:03.178 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-15 15:28:03.179 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-15 15:28:03.179 | step 3 | route=IT_Ticket | empId=26116 | apiMs=20.68 | totalMs=20.68
2026-04-15 15:28:06.978 | step 1 | route=IT_Ticket_Report | empId=26116 | query called at=15:28:06.978
2026-04-15 15:28:07.484 | step 2 | route=IT_Ticket_Report | empId=26116 | query=kpi_it_ticket_report_page_proc | queryMs=506.1
2026-04-15 15:28:07.485 | step 3 | route=IT_Ticket_Report | empId=26116 | apiMs=507.17 | totalMs=507.17
2026-04-15 15:28:13.070 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:28:13.070
2026-04-15 15:29:34.766 | step 1 | route=IT_Ticket | empId=41437 | query called at=15:29:34.766
2026-04-15 15:29:34.776 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-04-15 15:29:34.780 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-15 15:29:34.784 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-15 15:29:34.788 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-15 15:29:34.790 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-15 15:29:34.796 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=5.74
2026-04-15 15:29:34.796 | step 3 | route=IT_Ticket | empId=41437 | apiMs=30.24 | totalMs=30.24
2026-04-15 15:29:34.796 | step 1 | route=IT_Ticket | empId=41437 | query called at=15:29:34.796
2026-04-15 15:29:34.798 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-15 15:29:34.799 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-15 15:29:34.801 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-15 15:29:34.801 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.61 | totalMs=4.61
2026-04-15 15:29:44.185 | step 1 | route=HW_TicketFun | empId= | query called at=15:29:44.185
2026-04-15 15:29:44.197 | step 2 | route=HW_TicketFun | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=10.57
2026-04-15 15:29:44.197 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.75 | totalMs=11.75
2026-04-15 15:30:17.370 | step 1 | route=HW_TicketPost | empId=41437 | query called at=15:30:17.370
2026-04-15 15:30:17.392 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=21.61
2026-04-15 15:30:17.395 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=25.12 | totalMs=25.12
2026-04-15 15:30:17.398 | step 1 | route=HW_TicketPost | empId=41437 | query called at=15:30:17.398
2026-04-15 15:30:17.416 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.13
2026-04-15 15:30:17.416 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=18.15 | totalMs=18.15
2026-04-15 15:30:17.416 | step 1 | route=HW_TicketPost | empId=41437 | query called at=15:30:17.416
2026-04-15 15:30:17.418 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-15 15:30:17.418 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=1.94 | totalMs=1.94
2026-04-15 15:30:17.419 | step 1 | route=HW_TicketPost | empId=41437 | query called at=15:30:17.419
2026-04-15 15:30:17.480 | step 2 | route=HW_TicketPost | empId=41437 | query=hw_ticket_save_proc_kpi | queryMs=60.88
2026-04-15 15:30:17.481 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=62.71 | totalMs=62.71
2026-04-15 15:30:20.018 | step 1 | route=IT_Ticket | empId=41437 | query called at=15:30:20.018
2026-04-15 15:30:20.029 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-04-15 15:30:20.031 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-15 15:30:20.032 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 15:30:20.034 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-15 15:30:20.035 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-15 15:30:20.042 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=6.34
2026-04-15 15:30:20.042 | step 3 | route=IT_Ticket | empId=41437 | apiMs=24.53 | totalMs=24.53
2026-04-15 15:30:20.043 | step 1 | route=IT_Ticket | empId=41437 | query called at=15:30:20.043
2026-04-15 15:30:20.044 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-15 15:30:20.046 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-15 15:30:20.047 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-15 15:30:20.047 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.47 | totalMs=4.47
2026-04-15 15:46:06.300 | step 1 | route=IT_TicketPost | empId=22317 | query called at=15:46:06.300
2026-04-15 15:46:06.380 | step 2 | route=IT_TicketPost | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=79.6
2026-04-15 15:46:06.384 | step 3 | route=IT_TicketPost | empId=22317 | apiMs=83.66 | totalMs=83.66
2026-04-15 15:46:06.398 | step 1 | route=IT_TicketPost | empId=22317 | query called at=15:46:06.398
2026-04-15 15:46:07.828 | step 2 | route=IT_TicketPost | empId=22317 | query=IT_Ticket_Save_SPOC | queryMs=1429.18
2026-04-15 15:46:08.071 | step 3 | route=IT_TicketPost | empId=22317 | apiMs=1,673.35 | totalMs=1,673.35
2026-04-15 15:46:08.072 | step 1 | route=IT_TicketPost | empId=22317 | query called at=15:46:08.072
2026-04-15 15:46:08.093 | step 2 | route=IT_TicketPost | empId=22317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.79
2026-04-15 15:46:08.094 | step 3 | route=IT_TicketPost | empId=22317 | apiMs=21.72 | totalMs=21.72
2026-04-15 15:46:08.094 | step 1 | route=IT_TicketPost | empId=22317 | query called at=15:46:08.094
2026-04-15 15:46:08.096 | step 2 | route=IT_TicketPost | empId=22317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-15 15:46:08.096 | step 3 | route=IT_TicketPost | empId=22317 | apiMs=1.66 | totalMs=1.66
2026-04-15 15:46:08.322 | step 1 | route=IT_Ticket | empId=22317 | query called at=15:46:08.322
2026-04-15 15:46:08.339 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=16.07
2026-04-15 15:46:08.347 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-04-15 15:46:08.356 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-04-15 15:46:08.365 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=8.46
2026-04-15 15:46:08.422 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_it_Ticket_Details | queryMs=56.53
2026-04-15 15:46:08.439 | step 2 | route=IT_Ticket | empId=22317 | query=VMS_Comp_login_proc | queryMs=16.91
2026-04-15 15:46:08.439 | step 3 | route=IT_Ticket | empId=22317 | apiMs=116.73 | totalMs=116.73
2026-04-15 15:46:08.440 | step 1 | route=IT_Ticket | empId=22317 | query called at=15:46:08.440
2026-04-15 15:46:08.481 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=41.5
2026-04-15 15:46:08.490 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=8.37
2026-04-15 15:46:08.496 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=5.95
2026-04-15 15:46:08.497 | step 3 | route=IT_Ticket | empId=22317 | apiMs=57.19 | totalMs=57.19
2026-04-15 15:46:34.855 | step 1 | route=Ticket_SPOC_Approve | empId=12494 | query called at=15:46:34.855
2026-04-15 15:46:34.904 | step 2 | route=Ticket_SPOC_Approve | empId=12494 | query=IT_TIcket_SPOCApp_Report | queryMs=47.89
2026-04-15 15:46:34.904 | step 3 | route=Ticket_SPOC_Approve | empId=12494 | apiMs=48.94 | totalMs=48.94
2026-04-15 15:46:36.056 | step 4 | route=pageRenderd | empId=12494 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:36.056
2026-04-15 16:26:24.871 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=16:26:24.871
2026-04-15 16:26:24.982 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=109.95
2026-04-15 16:26:24.982 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=111.04 | totalMs=111.04
2026-04-15 16:26:25.863 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:26:25.863
2026-04-15 16:26:29.476 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=16:26:29.476
2026-04-15 16:26:29.517 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=39.88
2026-04-15 16:26:29.523 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=46.40 | totalMs=46.40
2026-04-15 16:26:29.526 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=16:26:29.526
2026-04-15 16:26:29.530 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-15 16:26:29.531 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-15 16:26:29.533 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-15 16:26:29.533 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=7.43 | totalMs=7.43
2026-04-15 16:26:33.034 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=16:26:33.034
2026-04-15 16:26:33.061 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=26.37
2026-04-15 16:26:33.061 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=27.31 | totalMs=27.31
2026-04-15 16:26:33.801 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:26:33.801
2026-04-15 16:37:43.079 | step 1 | route=IT_Ticket | empId=39883 | query called at=16:37:43.079
2026-04-15 16:37:43.155 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=75.71
2026-04-15 16:37:43.168 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=8.98
2026-04-15 16:37:43.177 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=5.52
2026-04-15 16:37:43.185 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=5.91
2026-04-15 16:37:43.236 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=49.8
2026-04-15 16:37:43.253 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=16.67
2026-04-15 16:37:43.253 | step 3 | route=IT_Ticket | empId=39883 | apiMs=173.86 | totalMs=173.86
2026-04-15 16:37:43.254 | step 1 | route=IT_Ticket | empId=39883 | query called at=16:37:43.254
2026-04-15 16:37:43.294 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=40.01
2026-04-15 16:37:43.303 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-04-15 16:37:43.311 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-04-15 16:37:43.311 | step 3 | route=IT_Ticket | empId=39883 | apiMs=57.95 | totalMs=57.95
2026-04-15 16:38:08.209 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39883 | query called at=16:38:08.209
2026-04-15 16:38:08.457 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=246.85
2026-04-15 16:38:08.460 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39883 | apiMs=250.94 | totalMs=250.94
2026-04-15 16:38:11.368 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query called at=16:38:11.368
2026-04-15 16:38:11.388 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=19.73
2026-04-15 16:38:11.392 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39883 | apiMs=23.60 | totalMs=23.60
2026-04-15 16:42:32.589 | step 1 | route=IT_TicketPost | empId=39883 | query called at=16:42:32.589
2026-04-15 16:42:32.611 | step 2 | route=IT_TicketPost | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=21.88
2026-04-15 16:42:32.615 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=26.10 | totalMs=26.10
2026-04-15 16:42:32.618 | step 1 | route=IT_TicketPost | empId=39883 | query called at=16:42:32.618
2026-04-15 16:42:32.645 | step 2 | route=IT_TicketPost | empId=39883 | query=IT_Ticket_Save_SPOC | queryMs=23.88
2026-04-15 16:42:32.649 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=31.36 | totalMs=31.36
2026-04-15 16:42:32.650 | step 1 | route=IT_TicketPost | empId=39883 | query called at=16:42:32.650
2026-04-15 16:42:32.652 | step 2 | route=IT_TicketPost | empId=39883 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-15 16:42:32.652 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=2.35 | totalMs=2.35
2026-04-15 16:42:32.966 | step 1 | route=IT_Ticket | empId=39883 | query called at=16:42:32.966
2026-04-15 16:42:32.987 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=20.01
2026-04-15 16:42:32.995 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-04-15 16:42:33.004 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-04-15 16:42:33.013 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=8.22
2026-04-15 16:42:33.063 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=49.52
2026-04-15 16:42:33.067 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=4
2026-04-15 16:42:33.067 | step 3 | route=IT_Ticket | empId=39883 | apiMs=100.83 | totalMs=100.83
2026-04-15 16:42:33.068 | step 1 | route=IT_Ticket | empId=39883 | query called at=16:42:33.068
2026-04-15 16:42:33.083 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=15.06
2026-04-15 16:42:33.084 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-15 16:42:33.090 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=4.78
2026-04-15 16:42:33.090 | step 3 | route=IT_Ticket | empId=39883 | apiMs=22.14 | totalMs=22.14
2026-04-15 16:54:22.951 | step 1 | route=IT_Ticket | empId=29613 | query called at=16:54:22.951
2026-04-15 16:54:22.996 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=43.9
2026-04-15 16:54:23.000 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-15 16:54:23.004 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 16:54:23.008 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-15 16:54:23.034 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=24.9
2026-04-15 16:54:23.040 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=5.99
2026-04-15 16:54:23.040 | step 3 | route=IT_Ticket | empId=29613 | apiMs=89.01 | totalMs=89.01
2026-04-15 16:54:23.041 | step 1 | route=IT_Ticket | empId=29613 | query called at=16:54:23.041
2026-04-15 16:54:23.061 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=20.06
2026-04-15 16:54:23.063 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-15 16:54:23.064 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-15 16:54:23.064 | step 3 | route=IT_Ticket | empId=29613 | apiMs=23.59 | totalMs=23.59
2026-04-15 16:54:28.499 | step 1 | route=HW_TicketFun | empId= | query called at=16:54:28.499
2026-04-15 16:54:28.510 | step 2 | route=HW_TicketFun | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=10.29
2026-04-15 16:54:28.511 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.61 | totalMs=11.61
2026-04-15 16:54:37.040 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:54:37.040
2026-04-15 16:54:37.069 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=28.42
2026-04-15 16:54:37.069 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=29.47 | totalMs=29.47
2026-04-15 16:54:37.070 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:54:37.070
2026-04-15 16:54:37.072 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-15 16:54:37.072 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=2.53 | totalMs=2.53
2026-04-15 16:54:37.073 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:54:37.073
2026-04-15 16:54:37.075 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-04-15 16:54:37.075 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=2.30 | totalMs=2.30
2026-04-15 16:54:37.076 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:54:37.076
2026-04-15 16:54:37.146 | step 2 | route=HW_TicketPost | empId=29613 | query=hw_ticket_save_proc_kpi | queryMs=69.93 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (ARUNKUMAR SELVARAJ/GKA0390, 4, TONNER CHANGE, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=ARUNKUMAR SELVARAJ/GKA0390,@type_iss=4,@issue_Describ=TONNER CHANGE,@severity=1,@compid=2,@date=15-Apr-2026,@Emplno=29613,@filepath=,@filepath2=,@mod_id=1)
2026-04-15 16:54:37.153 | step 5 | route=HW_TicketPost | empId=29613 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (ARUNKUMAR SELVARAJ/GKA0390, 4, TONNER CHANGE, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=ARUNKUMAR SELVARAJ/GKA0390,@type_iss=4,@issue_Describ=TONNER CHANGE,@severity=1,@compid=2,@date=15-Apr-2026,@Emplno=29613,@filepath=,@filepath2=,@mod_id=1)
2026-04-15 16:54:37.378 | step 1 | route=IT_Ticket | empId=29613 | query called at=16:54:37.378
2026-04-15 16:54:37.389 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-15 16:54:37.390 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-15 16:54:37.392 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-15 16:54:37.393 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-15 16:54:37.397 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=3.29
2026-04-15 16:54:37.403 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=5.93
2026-04-15 16:54:37.404 | step 3 | route=IT_Ticket | empId=29613 | apiMs=25.11 | totalMs=25.11
2026-04-15 16:54:37.404 | step 1 | route=IT_Ticket | empId=29613 | query called at=16:54:37.404
2026-04-15 16:54:37.406 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-15 16:54:37.407 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-15 16:54:37.408 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-15 16:54:37.408 | step 3 | route=IT_Ticket | empId=29613 | apiMs=4.37 | totalMs=4.37
2026-04-15 16:54:47.077 | step 1 | route=HW_TicketFun | empId= | query called at=16:54:47.077
2026-04-15 16:54:47.093 | step 2 | route=HW_TicketFun | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=16.2
2026-04-15 16:54:47.094 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=17.34 | totalMs=17.34
2026-04-15 16:54:56.020 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:54:56.020
2026-04-15 16:54:56.049 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=28.6
2026-04-15 16:54:56.049 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=29.63 | totalMs=29.63
2026-04-15 16:54:56.050 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:54:56.050
2026-04-15 16:54:56.052 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-15 16:54:56.052 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=2.10 | totalMs=2.10
2026-04-15 16:54:56.053 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:54:56.053
2026-04-15 16:54:56.054 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-15 16:54:56.054 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=1.79 | totalMs=1.79
2026-04-15 16:54:56.055 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:54:56.055
2026-04-15 16:54:56.057 | step 2 | route=HW_TicketPost | empId=29613 | query=hw_ticket_save_proc_kpi | queryMs=1.95 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (ARUNKUMAR SELVARAJ/GKA0390, 4, TONNER CHANGE, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=ARUNKUMAR SELVARAJ/GKA0390,@type_iss=4,@issue_Describ=TONNER CHANGE,@severity=1,@compid=2,@date=15-Apr-2026,@Emplno=29613,@filepath=,@filepath2=,@mod_id=1)
2026-04-15 16:54:56.065 | step 5 | route=HW_TicketPost | empId=29613 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (ARUNKUMAR SELVARAJ/GKA0390, 4, TONNER CHANGE, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=ARUNKUMAR SELVARAJ/GKA0390,@type_iss=4,@issue_Describ=TONNER CHANGE,@severity=1,@compid=2,@date=15-Apr-2026,@Emplno=29613,@filepath=,@filepath2=,@mod_id=1)
2026-04-15 16:54:56.285 | step 1 | route=IT_Ticket | empId=29613 | query called at=16:54:56.285
2026-04-15 16:54:56.296 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-15 16:54:56.297 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-15 16:54:56.299 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-15 16:54:56.300 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-15 16:54:56.301 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-15 16:54:56.303 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=1.21
2026-04-15 16:54:56.303 | step 3 | route=IT_Ticket | empId=29613 | apiMs=17.91 | totalMs=17.91
2026-04-15 16:54:56.304 | step 1 | route=IT_Ticket | empId=29613 | query called at=16:54:56.304
2026-04-15 16:54:56.305 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-15 16:54:56.306 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-15 16:54:56.307 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-15 16:54:56.308 | step 3 | route=IT_Ticket | empId=29613 | apiMs=3.73 | totalMs=3.73
2026-04-15 16:54:56.361 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:54:56.361
2026-04-15 16:54:56.372 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-15 16:54:56.373 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-15 16:54:56.375 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-15 16:54:56.376 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-15 16:54:56.378 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-15 16:54:56.379 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=1.33
2026-04-15 16:54:56.380 | step 3 | route=IT_Ticket | empId=21206 | apiMs=18.56 | totalMs=18.56
2026-04-15 16:54:56.380 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:54:56.380
2026-04-15 16:54:56.382 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-15 16:54:56.383 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-15 16:54:56.384 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-15 16:54:56.385 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.55 | totalMs=4.55
2026-04-15 16:55:01.490 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=16:55:01.490
2026-04-15 16:55:01.719 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=228.12
2026-04-15 16:55:01.719 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=229.18 | totalMs=229.18
2026-04-15 16:55:03.298 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=16:55:03.298
2026-04-15 16:55:03.328 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=26.63
2026-04-15 16:55:03.331 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=32.89 | totalMs=32.89
2026-04-15 16:55:46.185 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:55:46.185
2026-04-15 16:55:46.196 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-15 16:55:46.199 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=14.32 | totalMs=14.32
2026-04-15 16:55:46.203 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:55:46.203
2026-04-15 16:55:46.292 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=86.79
2026-04-15 16:55:46.301 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=98.68 | totalMs=98.68
2026-04-15 16:55:46.302 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:55:46.302
2026-04-15 16:55:46.304 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-15 16:55:46.304 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.48 | totalMs=2.48
2026-04-15 16:55:46.527 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:55:46.527
2026-04-15 16:55:46.538 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-04-15 16:55:46.539 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-15 16:55:46.541 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-15 16:55:46.542 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-15 16:55:46.544 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-15 16:55:46.546 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=1.43
2026-04-15 16:55:46.546 | step 3 | route=IT_Ticket | empId=21206 | apiMs=18.66 | totalMs=18.66
2026-04-15 16:55:46.547 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:55:46.547
2026-04-15 16:55:46.548 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-15 16:55:46.549 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-15 16:55:46.551 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-15 16:55:46.551 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.66 | totalMs=4.66
2026-04-15 17:02:12.948 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=17:02:12.948
2026-04-15 17:02:13.072 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=123.03
2026-04-15 17:02:13.072 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=124.06 | totalMs=124.06
2026-04-15 17:02:15.329 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:02:15.329
2026-04-15 17:02:21.503 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=17:02:21.503
2026-04-15 17:02:21.560 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=56.03
2026-04-15 17:02:21.568 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=65.14 | totalMs=65.14
2026-04-15 17:02:21.571 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=17:02:21.571
2026-04-15 17:02:21.590 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.16
2026-04-15 17:02:21.592 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-15 17:02:21.593 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-15 17:02:21.593 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=22.01 | totalMs=22.01
2026-04-15 17:02:21.933 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=17:02:21.933
2026-04-15 17:02:21.951 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=17.63
2026-04-15 17:02:21.952 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=18.47 | totalMs=18.47
2026-04-15 17:02:22.791 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:02:22.791
2026-04-15 17:19:35.463 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:19:35.463
2026-04-15 17:19:35.491 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=27.41
2026-04-15 17:19:35.495 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-15 17:19:35.499 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-15 17:19:35.503 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-15 17:19:35.529 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=25.12
2026-04-15 17:19:35.535 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=6.4
2026-04-15 17:19:35.536 | step 3 | route=IT_Ticket | empId=43200 | apiMs=73.11 | totalMs=73.11
2026-04-15 17:19:35.536 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:19:35.536
2026-04-15 17:19:35.547 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=10.77
2026-04-15 17:19:35.548 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-15 17:19:35.549 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-15 17:19:35.550 | step 3 | route=IT_Ticket | empId=43200 | apiMs=13.59 | totalMs=13.59
2026-04-15 17:19:40.880 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:19:40.880
2026-04-15 17:19:41.037 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=156.95
2026-04-15 17:19:41.041 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=160.95 | totalMs=160.95
2026-04-15 17:19:44.125 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=17:19:44.125
2026-04-15 17:19:44.146 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=20.56
2026-04-15 17:19:44.149 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=24.37 | totalMs=24.37
2026-04-15 17:21:27.465 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:21:27.465
2026-04-15 17:21:27.480 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=14.72
2026-04-15 17:21:27.484 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=18.80 | totalMs=18.80
2026-04-15 17:21:27.486 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:21:27.486
2026-04-15 17:21:27.524 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=35.12
2026-04-15 17:21:27.538 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=51.01 | totalMs=51.01
2026-04-15 17:21:27.538 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:21:27.538
2026-04-15 17:21:27.555 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.24
2026-04-15 17:21:27.555 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=17.14 | totalMs=17.14
2026-04-15 17:21:27.556 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:21:27.556
2026-04-15 17:21:27.557 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-15 17:21:27.557 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.83 | totalMs=1.83
2026-04-15 17:21:30.243 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:21:30.243
2026-04-15 17:21:30.257 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-04-15 17:21:30.261 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-15 17:21:30.262 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-15 17:21:30.264 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-15 17:21:30.265 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-15 17:21:30.272 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=6.58
2026-04-15 17:21:30.273 | step 3 | route=IT_Ticket | empId=43200 | apiMs=29.94 | totalMs=29.94
2026-04-15 17:21:30.273 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:21:30.273
2026-04-15 17:21:30.275 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-15 17:21:30.276 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-15 17:21:30.277 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-15 17:21:30.278 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.40 | totalMs=4.40
2026-04-15 17:22:19.595 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:22:19.595
2026-04-15 17:22:19.661 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=64.76
2026-04-15 17:22:19.664 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=68.99 | totalMs=68.99
2026-04-15 17:22:20.263 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:22:20.263
2026-04-15 17:22:26.272 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:22:26.272
2026-04-15 17:22:26.311 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=38.19
2026-04-15 17:22:26.314 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=41.51 | totalMs=41.51
2026-04-15 17:22:26.314 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:22:26.314
2026-04-15 17:22:26.316 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-15 17:22:26.317 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-04-15 17:22:26.318 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.64
2026-04-15 17:22:26.319 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.36 | totalMs=4.36
2026-04-15 17:22:28.586 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:22:28.586
2026-04-15 17:22:28.636 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=49.48
2026-04-15 17:22:28.637 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=50.53 | totalMs=50.53
2026-04-15 17:22:29.277 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:22:29.277
2026-04-15 17:25:57.414 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:25:57.414
2026-04-15 17:29:05.452 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:29:05.452
2026-04-15 17:29:05.496 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=43.18
2026-04-15 17:29:05.500 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-15 17:29:05.504 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-15 17:29:05.508 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-15 17:29:05.534 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=25.55
2026-04-15 17:29:05.542 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=6.66
2026-04-15 17:29:05.542 | step 3 | route=IT_Ticket | empId=31232 | apiMs=89.91 | totalMs=89.91
2026-04-15 17:29:05.543 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:29:05.543
2026-04-15 17:29:05.562 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=19.21
2026-04-15 17:29:05.564 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 17:29:05.565 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-15 17:29:05.566 | step 3 | route=IT_Ticket | empId=31232 | apiMs=23.17 | totalMs=23.17
2026-04-15 17:29:07.749 | step 1 | route=IT_Ticket | empId=46982 | query called at=17:29:07.749
2026-04-15 17:29:07.760 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-15 17:29:07.761 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-15 17:29:07.763 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-15 17:29:07.764 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-15 17:29:07.765 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-04-15 17:29:07.767 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=1.05
2026-04-15 17:29:07.767 | step 3 | route=IT_Ticket | empId=46982 | apiMs=17.43 | totalMs=17.43
2026-04-15 17:29:07.767 | step 1 | route=IT_Ticket | empId=46982 | query called at=17:29:07.767
2026-04-15 17:29:07.769 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-15 17:29:07.770 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-15 17:29:07.771 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-15 17:29:07.771 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.06 | totalMs=4.06
2026-04-15 17:29:13.933 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=17:29:13.933
2026-04-15 17:29:14.154 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=220.06
2026-04-15 17:29:14.155 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=221.10 | totalMs=221.10
2026-04-15 17:29:14.948 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:29:14.948
2026-04-15 17:29:15.257 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=308.3
2026-04-15 17:29:15.260 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=312.19 | totalMs=312.19
2026-04-15 17:29:16.041 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=17:29:16.041
2026-04-15 17:29:16.061 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=18.94
2026-04-15 17:29:16.064 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=22.92 | totalMs=22.92
2026-04-15 17:29:17.192 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:29:17.192
2026-04-15 17:29:17.209 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=16.85
2026-04-15 17:29:17.212 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=20.53 | totalMs=20.53
2026-04-15 17:29:53.161 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:29:53.161
2026-04-15 17:29:53.172 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-15 17:29:53.175 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=14.12 | totalMs=14.12
2026-04-15 17:29:53.178 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:29:53.178
2026-04-15 17:29:53.342 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=161.44
2026-04-15 17:29:53.345 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=166.71 | totalMs=166.71
2026-04-15 17:29:53.345 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:29:53.345
2026-04-15 17:29:53.370 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.71
2026-04-15 17:29:53.371 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=25.49 | totalMs=25.49
2026-04-15 17:29:53.643 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:29:53.643
2026-04-15 17:29:53.654 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-15 17:29:53.656 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-15 17:29:53.658 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-15 17:29:53.659 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-15 17:29:53.661 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-15 17:29:53.668 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=6.76
2026-04-15 17:29:53.668 | step 3 | route=IT_Ticket | empId=31232 | apiMs=24.65 | totalMs=24.65
2026-04-15 17:29:53.669 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:29:53.669
2026-04-15 17:29:53.670 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-15 17:29:53.672 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-15 17:29:53.673 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-15 17:29:53.673 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.63 | totalMs=4.63
2026-04-15 17:30:41.025 | step 1 | route=IT_TicketPost | empId=46982 | query called at=17:30:41.025
2026-04-15 17:30:41.060 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=34.34
2026-04-15 17:30:41.060 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=35.49 | totalMs=35.49
2026-04-15 17:30:41.061 | step 1 | route=IT_TicketPost | empId=46982 | query called at=17:30:41.061
2026-04-15 17:30:41.155 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=93.68
2026-04-15 17:30:41.182 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=120.60 | totalMs=120.60
2026-04-15 17:30:41.182 | step 1 | route=IT_TicketPost | empId=46982 | query called at=17:30:41.182
2026-04-15 17:30:41.200 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.62
2026-04-15 17:30:41.200 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=18.41 | totalMs=18.41
2026-04-15 17:30:43.312 | step 1 | route=IT_Ticket | empId=46982 | query called at=17:30:43.312
2026-04-15 17:30:43.341 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=26.24
2026-04-15 17:30:43.355 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-04-15 17:30:43.374 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=18.42
2026-04-15 17:30:43.396 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=21.73
2026-04-15 17:30:43.413 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=16.44
2026-04-15 17:30:43.444 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=30.54
2026-04-15 17:30:43.444 | step 3 | route=IT_Ticket | empId=46982 | apiMs=132.76 | totalMs=132.76
2026-04-15 17:30:43.445 | step 1 | route=IT_Ticket | empId=46982 | query called at=17:30:43.445
2026-04-15 17:30:43.466 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=20.8
2026-04-15 17:30:43.486 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=19.35
2026-04-15 17:30:43.503 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=16.3
2026-04-15 17:30:43.503 | step 3 | route=IT_Ticket | empId=46982 | apiMs=58.12 | totalMs=58.12
2026-04-15 17:31:36.169 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:31:36.169
2026-04-15 17:31:36.688 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=518.17
2026-04-15 17:31:36.689 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=519.32 | totalMs=519.32
2026-04-15 17:31:38.733 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:31:38.733
2026-04-15 17:31:38.751 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=17.1
2026-04-15 17:31:38.754 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=20.90 | totalMs=20.90
2026-04-15 17:32:31.649 | step 1 | route=IT_Ticket | empId=42058 | query called at=17:32:31.649
2026-04-15 17:32:31.660 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-15 17:32:31.662 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-15 17:32:31.663 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-15 17:32:31.665 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-15 17:32:31.667 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-15 17:32:31.674 | step 2 | route=IT_Ticket | empId=42058 | query=VMS_Comp_login_proc | queryMs=6.85
2026-04-15 17:32:31.674 | step 3 | route=IT_Ticket | empId=42058 | apiMs=24.81 | totalMs=24.81
2026-04-15 17:32:31.675 | step 1 | route=IT_Ticket | empId=42058 | query called at=17:32:31.675
2026-04-15 17:32:31.676 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-15 17:32:31.678 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-15 17:32:31.679 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-15 17:32:31.679 | step 3 | route=IT_Ticket | empId=42058 | apiMs=4.92 | totalMs=4.92
2026-04-15 17:32:39.903 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:32:39.903
2026-04-15 17:32:39.926 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=22.26
2026-04-15 17:32:39.929 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=25.70 | totalMs=25.70
2026-04-15 17:32:39.932 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:32:39.932
2026-04-15 17:32:39.942 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=7.74
2026-04-15 17:32:39.944 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=12.01 | totalMs=12.01
2026-04-15 17:32:39.944 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:32:39.944
2026-04-15 17:32:39.946 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-15 17:32:39.946 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.10 | totalMs=2.10
2026-04-15 17:32:40.180 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:32:40.180
2026-04-15 17:32:40.190 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-04-15 17:32:40.192 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-15 17:32:40.193 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-15 17:32:40.194 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-15 17:32:40.195 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-04-15 17:32:40.197 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=0.96
2026-04-15 17:32:40.197 | step 3 | route=IT_Ticket | empId=31232 | apiMs=16.81 | totalMs=16.81
2026-04-15 17:32:40.197 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:32:40.197
2026-04-15 17:32:40.199 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-15 17:32:40.200 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-15 17:32:40.201 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-15 17:32:40.201 | step 3 | route=IT_Ticket | empId=31232 | apiMs=3.74 | totalMs=3.74
2026-04-15 17:32:55.942 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=17:32:55.942
2026-04-15 17:32:55.980 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=37.38
2026-04-15 17:32:55.984 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=41.38 | totalMs=41.38
2026-04-15 17:32:56.369 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:32:56.369
2026-04-15 17:33:01.659 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=17:33:01.659
2026-04-15 17:33:01.707 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=47.04
2026-04-15 17:33:01.712 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=52.62 | totalMs=52.62
2026-04-15 17:33:01.715 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=17:33:01.715
2026-04-15 17:33:01.719 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-15 17:33:01.721 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-15 17:33:01.722 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-15 17:33:01.723 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=7.96 | totalMs=7.96
2026-04-15 17:33:04.906 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=17:33:04.906
2026-04-15 17:33:04.923 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=16.71
2026-04-15 17:33:04.926 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=20.16 | totalMs=20.16
2026-04-15 17:33:05.281 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:33:05.281
2026-04-15 17:36:36.269 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39883 | query called at=17:36:36.269
2026-04-15 17:36:36.377 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=107.45
2026-04-15 17:36:36.380 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39883 | apiMs=111.30 | totalMs=111.30
2026-04-15 17:36:40.945 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query called at=17:36:40.945
2026-04-15 17:36:40.964 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=18.77
2026-04-15 17:36:40.968 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39883 | apiMs=22.89 | totalMs=22.89
2026-04-15 17:37:14.375 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=17:37:14.375
2026-04-15 17:37:14.393 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=17.1
2026-04-15 17:37:14.396 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=20.76 | totalMs=20.76
2026-04-15 17:37:15.447 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:37:15.447
2026-04-15 17:37:34.941 | step 1 | route=IT_TicketPost | empId=39883 | query called at=17:37:34.941
2026-04-15 17:37:34.957 | step 2 | route=IT_TicketPost | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=15.61
2026-04-15 17:37:34.960 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=19.47 | totalMs=19.47
2026-04-15 17:37:34.963 | step 1 | route=IT_TicketPost | empId=39883 | query called at=17:37:34.963
2026-04-15 17:37:35.002 | step 2 | route=IT_TicketPost | empId=39883 | query=IT_Ticket_Save_SPOC | queryMs=36.33
2026-04-15 17:37:35.017 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=53.44 | totalMs=53.44
2026-04-15 17:37:35.017 | step 1 | route=IT_TicketPost | empId=39883 | query called at=17:37:35.017
2026-04-15 17:37:35.050 | step 2 | route=IT_TicketPost | empId=39883 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=32.24
2026-04-15 17:37:35.050 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=33.07 | totalMs=33.07
2026-04-15 17:37:35.360 | step 1 | route=IT_Ticket | empId=39883 | query called at=17:37:35.360
2026-04-15 17:37:35.377 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=17.25
2026-04-15 17:37:35.379 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-15 17:37:35.380 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-15 17:37:35.389 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-04-15 17:37:35.414 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=25.54
2026-04-15 17:37:35.422 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=7.08
2026-04-15 17:37:35.422 | step 3 | route=IT_Ticket | empId=39883 | apiMs=62.48 | totalMs=62.48
2026-04-15 17:37:35.423 | step 1 | route=IT_Ticket | empId=39883 | query called at=17:37:35.423
2026-04-15 17:37:35.445 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=22.31
2026-04-15 17:37:35.450 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=4.25
2026-04-15 17:37:35.451 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-15 17:37:35.451 | step 3 | route=IT_Ticket | empId=39883 | apiMs=28.71 | totalMs=28.71
2026-04-15 17:38:22.886 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:38:22.886
2026-04-15 17:38:22.896 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-15 17:38:22.898 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-15 17:38:22.900 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-15 17:38:22.901 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 17:38:22.902 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-15 17:38:22.909 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=5.83
2026-04-15 17:38:22.909 | step 3 | route=IT_Ticket | empId=21471 | apiMs=23.32 | totalMs=23.32
2026-04-15 17:38:22.909 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:38:22.909
2026-04-15 17:38:22.911 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-15 17:38:22.913 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-15 17:38:22.914 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-15 17:38:22.914 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.77 | totalMs=4.77
2026-04-15 17:38:29.738 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=17:38:29.738
2026-04-15 17:38:29.844 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=105.41
2026-04-15 17:38:29.847 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=109.56 | totalMs=109.56
2026-04-15 17:38:31.495 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=17:38:31.495
2026-04-15 17:38:31.789 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=292.77
2026-04-15 17:38:31.792 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=296.73 | totalMs=296.73
2026-04-15 17:38:57.685 | step 1 | route=IT_TicketPost | empId=21471 | query called at=17:38:57.685
2026-04-15 17:38:57.703 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=17.07
2026-04-15 17:38:57.706 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=20.97 | totalMs=20.97
2026-04-15 17:38:57.709 | step 1 | route=IT_TicketPost | empId=21471 | query called at=17:38:57.709
2026-04-15 17:38:57.742 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=29.78
2026-04-15 17:38:57.756 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=47.27 | totalMs=47.27
2026-04-15 17:38:57.757 | step 1 | route=IT_TicketPost | empId=21471 | query called at=17:38:57.757
2026-04-15 17:38:57.765 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.21
2026-04-15 17:38:57.766 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=9.00 | totalMs=9.00
2026-04-15 17:38:57.993 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:38:57.993
2026-04-15 17:38:58.009 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=16
2026-04-15 17:38:58.018 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=8.33
2026-04-15 17:38:58.026 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-04-15 17:38:58.035 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=8.42
2026-04-15 17:38:58.044 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=8.38
2026-04-15 17:38:58.056 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=11.94
2026-04-15 17:38:58.056 | step 3 | route=IT_Ticket | empId=21471 | apiMs=63.74 | totalMs=63.74
2026-04-15 17:38:58.057 | step 1 | route=IT_Ticket | empId=21471 | query called at=17:38:58.057
2026-04-15 17:38:58.065 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=7.58
2026-04-15 17:38:58.073 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-04-15 17:38:58.082 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-04-15 17:38:58.082 | step 3 | route=IT_Ticket | empId=21471 | apiMs=25.48 | totalMs=25.48
2026-04-15 17:40:22.815 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=17:40:22.815
2026-04-15 17:40:22.836 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=20.99
2026-04-15 17:40:22.837 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=22.01 | totalMs=22.01
2026-04-15 17:40:23.556 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:40:23.556
2026-04-15 17:40:26.523 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=17:40:26.523
2026-04-15 17:40:26.681 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=157.52
2026-04-15 17:40:26.687 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=164.29 | totalMs=164.29
2026-04-15 17:40:26.690 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=17:40:26.690
2026-04-15 17:40:26.695 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-15 17:40:26.696 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-15 17:40:26.697 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-15 17:40:26.698 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=7.71 | totalMs=7.71
2026-04-15 17:40:26.930 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=17:40:26.930
2026-04-15 17:40:26.946 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=15.92
2026-04-15 17:40:26.947 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=16.83 | totalMs=16.83
2026-04-15 17:40:27.414 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:40:27.414
2026-04-15 17:49:41.532 | step 1 | route=IT_Ticket | empId=53860 | query called at=17:49:41.532
2026-04-15 17:49:41.559 | step 2 | route=IT_Ticket | empId=53860 | query=KPI_IT_Ticket_Details_New | queryMs=26.82
2026-04-15 17:49:41.561 | step 2 | route=IT_Ticket | empId=53860 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-15 17:49:41.562 | step 2 | route=IT_Ticket | empId=53860 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-15 17:49:41.563 | step 2 | route=IT_Ticket | empId=53860 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-15 17:49:41.577 | step 2 | route=IT_Ticket | empId=53860 | query=Kpi_it_Ticket_Details | queryMs=13.12
2026-04-15 17:49:41.578 | step 2 | route=IT_Ticket | empId=53860 | query=VMS_Comp_login_proc | queryMs=0.92
2026-04-15 17:49:41.578 | step 3 | route=IT_Ticket | empId=53860 | apiMs=46.80 | totalMs=46.80
2026-04-15 17:49:41.579 | step 1 | route=IT_Ticket | empId=53860 | query called at=17:49:41.579
2026-04-15 17:49:41.589 | step 2 | route=IT_Ticket | empId=53860 | query=Kpi_HW_Ticket_Details | queryMs=10.08
2026-04-15 17:49:41.591 | step 2 | route=IT_Ticket | empId=53860 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-15 17:49:41.592 | step 2 | route=IT_Ticket | empId=53860 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-15 17:49:41.592 | step 3 | route=IT_Ticket | empId=53860 | apiMs=13.19 | totalMs=13.19
2026-04-15 17:51:27.876 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:51:27.876
2026-04-15 18:17:12.628 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:17:12.628
2026-04-15 18:17:12.657 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=28.48
2026-04-15 18:17:12.659 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-15 18:17:12.660 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-15 18:17:12.662 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-15 18:17:12.676 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=13.73
2026-04-15 18:17:12.679 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=3.2
2026-04-15 18:17:12.680 | step 3 | route=IT_Ticket | empId=61350 | apiMs=51.33 | totalMs=51.33
2026-04-15 18:17:12.680 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:17:12.680
2026-04-15 18:17:12.691 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=10.15
2026-04-15 18:17:12.692 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-15 18:17:12.693 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-15 18:17:12.693 | step 3 | route=IT_Ticket | empId=61350 | apiMs=13.07 | totalMs=13.07
2026-04-15 18:17:24.174 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:17:24.174
2026-04-15 18:17:24.230 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55
2026-04-15 18:17:24.230 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=56.12 | totalMs=56.12
2026-04-15 18:17:26.678 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:17:26.678
2026-04-15 18:17:26.710 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=31.65
2026-04-15 18:17:26.714 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=35.61 | totalMs=35.61
2026-04-15 18:18:31.168 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:18:31.168
2026-04-15 18:18:31.180 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-04-15 18:18:31.183 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.67 | totalMs=14.67
2026-04-15 18:18:31.186 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:18:31.186
2026-04-15 18:18:31.222 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=33.98
2026-04-15 18:18:31.224 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=38.64 | totalMs=38.64
2026-04-15 18:18:31.225 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:18:31.225
2026-04-15 18:18:31.227 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-15 18:18:31.227 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.35 | totalMs=2.35
2026-04-15 18:18:31.228 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:18:31.228
2026-04-15 18:18:31.229 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-15 18:18:31.229 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.63 | totalMs=1.63
2026-04-15 18:18:31.551 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:18:31.551
2026-04-15 18:18:31.561 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-15 18:18:31.563 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-15 18:18:31.564 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-15 18:18:31.565 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-15 18:18:31.567 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-15 18:18:31.573 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=6.22
2026-04-15 18:18:31.574 | step 3 | route=IT_Ticket | empId=61350 | apiMs=23.10 | totalMs=23.10
2026-04-15 18:18:31.574 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:18:31.574
2026-04-15 18:18:31.576 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-15 18:18:31.577 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-15 18:18:31.578 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-15 18:18:31.579 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.42 | totalMs=4.42
2026-04-15 22:44:04.542 | step 1 | route=IT_Ticket | empId=48640 | query called at=22:44:04.542
2026-04-15 22:44:04.603 | step 2 | route=IT_Ticket | empId=48640 | query=KPI_IT_Ticket_Details_New | queryMs=60.4
2026-04-15 22:44:04.608 | step 2 | route=IT_Ticket | empId=48640 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-15 22:44:04.612 | step 2 | route=IT_Ticket | empId=48640 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-15 22:44:04.616 | step 2 | route=IT_Ticket | empId=48640 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-15 22:44:04.642 | step 2 | route=IT_Ticket | empId=48640 | query=Kpi_it_Ticket_Details | queryMs=25.54
2026-04-15 22:44:04.644 | step 2 | route=IT_Ticket | empId=48640 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-15 22:44:04.644 | step 3 | route=IT_Ticket | empId=48640 | apiMs=102.09 | totalMs=102.09
2026-04-15 22:44:04.645 | step 1 | route=IT_Ticket | empId=48640 | query called at=22:44:04.645
2026-04-15 22:44:04.664 | step 2 | route=IT_Ticket | empId=48640 | query=Kpi_HW_Ticket_Details | queryMs=19.16
2026-04-15 22:44:04.666 | step 2 | route=IT_Ticket | empId=48640 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-15 22:44:04.667 | step 2 | route=IT_Ticket | empId=48640 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-15 22:44:04.667 | step 3 | route=IT_Ticket | empId=48640 | apiMs=22.67 | totalMs=22.67
2026-04-16 08:48:22.977 | step 1 | route=IT_Ticket | empId=52208 | query called at=08:48:22.977
2026-04-16 08:48:23.077 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=99.33
2026-04-16 08:48:23.086 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=5.48
2026-04-16 08:48:23.098 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-16 08:48:23.121 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=19.63
2026-04-16 08:48:23.209 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=87.98
2026-04-16 08:48:23.214 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=5
2026-04-16 08:48:23.215 | step 3 | route=IT_Ticket | empId=52208 | apiMs=238.19 | totalMs=238.19
2026-04-16 08:48:23.216 | step 1 | route=IT_Ticket | empId=52208 | query called at=08:48:23.216
2026-04-16 08:48:23.281 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=65.35
2026-04-16 08:48:23.290 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=8.8
2026-04-16 08:48:23.296 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=5.19
2026-04-16 08:48:23.296 | step 3 | route=IT_Ticket | empId=52208 | apiMs=80.72 | totalMs=80.72
2026-04-16 09:03:06.797 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=09:03:06.797
2026-04-16 09:03:06.932 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=134.83
2026-04-16 09:03:06.936 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=138.76 | totalMs=138.76
2026-04-16 09:03:10.395 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=09:03:10.395
2026-04-16 09:03:10.547 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=151.5
2026-04-16 09:03:10.550 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=155.22 | totalMs=155.22
2026-04-16 09:03:50.921 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:03:50.921
2026-04-16 09:03:50.932 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-04-16 09:03:50.933 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=11.99 | totalMs=11.99
2026-04-16 09:03:50.933 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:03:50.933
2026-04-16 09:03:51.048 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=113.59
2026-04-16 09:03:51.050 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=116.07 | totalMs=116.07
2026-04-16 09:03:51.050 | step 1 | route=IT_TicketPost | empId=52208 | query called at=09:03:51.050
2026-04-16 09:03:51.052 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-16 09:03:51.052 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.50 | totalMs=2.50
2026-04-16 09:03:56.007 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:03:56.007
2026-04-16 09:03:56.026 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=18.64
2026-04-16 09:03:56.033 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=6.19
2026-04-16 09:03:56.042 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=8.59
2026-04-16 09:03:56.049 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=6.91
2026-04-16 09:03:56.128 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=77.84
2026-04-16 09:03:56.149 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=21.35
2026-04-16 09:03:56.150 | step 3 | route=IT_Ticket | empId=52208 | apiMs=142.48 | totalMs=142.48
2026-04-16 09:03:56.150 | step 1 | route=IT_Ticket | empId=52208 | query called at=09:03:56.150
2026-04-16 09:03:56.203 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=52.59
2026-04-16 09:03:56.209 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=5.98
2026-04-16 09:03:56.222 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=12.56
2026-04-16 09:03:56.223 | step 3 | route=IT_Ticket | empId=52208 | apiMs=72.50 | totalMs=72.50
2026-04-16 09:11:36.529 | step 5 | route=dashboard | empId=ASA0077 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-16 09:25:18.991 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:25:18.991
2026-04-16 09:25:19.033 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=41.62
2026-04-16 09:25:19.038 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-16 09:25:19.042 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-16 09:25:19.046 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-16 09:25:19.071 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=24.51
2026-04-16 09:25:19.072 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.47
2026-04-16 09:25:19.073 | step 3 | route=IT_Ticket | empId=46985 | apiMs=81.83 | totalMs=81.83
2026-04-16 09:25:19.073 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:25:19.073
2026-04-16 09:25:19.093 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=18.85
2026-04-16 09:25:19.094 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-16 09:25:19.095 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-16 09:25:19.096 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.32 | totalMs=22.32
2026-04-16 09:25:26.621 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=09:25:26.621
2026-04-16 09:25:26.718 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=95.89
2026-04-16 09:25:26.721 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=99.38 | totalMs=99.38
2026-04-16 09:25:28.172 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=09:25:28.172
2026-04-16 09:25:28.220 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=44.07
2026-04-16 09:25:28.223 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=50.41 | totalMs=50.41
2026-04-16 09:25:46.205 | step 1 | route=IT_TicketPost | empId=46985 | query called at=09:25:46.205
2026-04-16 09:25:46.215 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-04-16 09:25:46.216 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=10.44 | totalMs=10.44
2026-04-16 09:25:46.216 | step 1 | route=IT_TicketPost | empId=46985 | query called at=09:25:46.216
2026-04-16 09:25:46.246 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=29.13
2026-04-16 09:25:46.248 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=31.54 | totalMs=31.54
2026-04-16 09:25:46.248 | step 1 | route=IT_TicketPost | empId=46985 | query called at=09:25:46.248
2026-04-16 09:25:46.250 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-16 09:25:46.250 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.93 | totalMs=1.93
2026-04-16 09:25:46.507 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:25:46.507
2026-04-16 09:25:46.517 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-04-16 09:25:46.519 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-16 09:25:46.520 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-16 09:25:46.521 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-16 09:25:46.522 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-04-16 09:25:46.524 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=0.99
2026-04-16 09:25:46.524 | step 3 | route=IT_Ticket | empId=46985 | apiMs=16.67 | totalMs=16.67
2026-04-16 09:25:46.524 | step 1 | route=IT_Ticket | empId=46985 | query called at=09:25:46.524
2026-04-16 09:25:46.526 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-16 09:25:46.527 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-16 09:25:46.528 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-16 09:25:46.528 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.61 | totalMs=3.61
2026-04-16 09:27:40.472 | step 1 | route=IT_Ticket | empId=53142 | query called at=09:27:40.472
2026-04-16 09:27:40.483 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-16 09:27:40.484 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-16 09:27:40.486 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-16 09:27:40.487 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 09:27:40.489 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-16 09:27:40.490 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=1.05
2026-04-16 09:27:40.490 | step 3 | route=IT_Ticket | empId=53142 | apiMs=18.12 | totalMs=18.12
2026-04-16 09:27:40.491 | step 1 | route=IT_Ticket | empId=53142 | query called at=09:27:40.491
2026-04-16 09:27:40.492 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-16 09:27:40.494 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-16 09:27:40.495 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-16 09:27:40.495 | step 3 | route=IT_Ticket | empId=53142 | apiMs=4.48 | totalMs=4.48
2026-04-16 09:27:55.743 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53142 | query called at=09:27:55.743
2026-04-16 09:27:55.850 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=106.45
2026-04-16 09:27:55.853 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53142 | apiMs=110.19 | totalMs=110.19
2026-04-16 09:27:58.634 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query called at=09:27:58.634
2026-04-16 09:27:58.654 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=18.97
2026-04-16 09:27:58.657 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53142 | apiMs=22.72 | totalMs=22.72
2026-04-16 09:28:35.435 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:28:35.435
2026-04-16 09:28:35.447 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-04-16 09:28:35.448 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-16 09:28:35.450 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 09:28:35.451 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 09:28:35.453 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-16 09:28:35.455 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.52
2026-04-16 09:28:35.455 | step 3 | route=IT_Ticket | empId=51120 | apiMs=20.23 | totalMs=20.23
2026-04-16 09:28:35.456 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:28:35.456
2026-04-16 09:28:35.458 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-16 09:28:35.459 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-16 09:28:35.460 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 09:28:35.461 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.80 | totalMs=4.80
2026-04-16 09:28:35.871 | step 1 | route=IT_TicketPost | empId=53142 | query called at=09:28:35.871
2026-04-16 09:28:35.882 | step 2 | route=IT_TicketPost | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-16 09:28:35.882 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=10.98 | totalMs=10.98
2026-04-16 09:28:35.883 | step 1 | route=IT_TicketPost | empId=53142 | query called at=09:28:35.883
2026-04-16 09:28:35.899 | step 2 | route=IT_TicketPost | empId=53142 | query=IT_Ticket_Save_SPOC | queryMs=15.83
2026-04-16 09:28:35.901 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=18.07 | totalMs=18.07
2026-04-16 09:28:35.901 | step 1 | route=IT_TicketPost | empId=53142 | query called at=09:28:35.901
2026-04-16 09:28:35.903 | step 2 | route=IT_TicketPost | empId=53142 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-16 09:28:35.903 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=2.32 | totalMs=2.32
2026-04-16 09:28:35.904 | step 1 | route=IT_TicketPost | empId=53142 | query called at=09:28:35.904
2026-04-16 09:28:35.905 | step 2 | route=IT_TicketPost | empId=53142 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-16 09:28:35.906 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=1.60 | totalMs=1.60
2026-04-16 09:28:36.128 | step 1 | route=IT_Ticket | empId=53142 | query called at=09:28:36.128
2026-04-16 09:28:36.139 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-16 09:28:36.141 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-16 09:28:36.142 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-16 09:28:36.143 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-16 09:28:36.145 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-16 09:28:36.146 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-16 09:28:36.147 | step 3 | route=IT_Ticket | empId=53142 | apiMs=18.02 | totalMs=18.02
2026-04-16 09:28:36.147 | step 1 | route=IT_Ticket | empId=53142 | query called at=09:28:36.147
2026-04-16 09:28:36.148 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-16 09:28:36.150 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-16 09:28:36.151 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-16 09:28:36.151 | step 3 | route=IT_Ticket | empId=53142 | apiMs=4.51 | totalMs=4.51
2026-04-16 09:28:42.458 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:28:42.458
2026-04-16 09:28:42.888 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=426.16
2026-04-16 09:28:42.891 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=433.10 | totalMs=433.10
2026-04-16 09:28:44.485 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:28:44.485
2026-04-16 09:28:44.583 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=94.73
2026-04-16 09:28:44.586 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=101.22 | totalMs=101.22
2026-04-16 09:29:00.741 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:29:00.741
2026-04-16 09:29:01.175 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=433.86
2026-04-16 09:29:01.179 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=438.19 | totalMs=438.19
2026-04-16 09:29:26.965 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:29:26.965
2026-04-16 09:29:27.062 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=95.78
2026-04-16 09:29:27.065 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=99.70 | totalMs=99.70
2026-04-16 09:29:28.860 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:29:28.860
2026-04-16 09:29:28.871 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-04-16 09:29:28.875 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=15.15 | totalMs=15.15
2026-04-16 09:29:52.712 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:29:52.712
2026-04-16 09:29:52.724 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-04-16 09:29:52.724 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=12.22 | totalMs=12.22
2026-04-16 09:29:52.725 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:29:52.725
2026-04-16 09:29:52.739 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=14.2
2026-04-16 09:29:52.741 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=16.25 | totalMs=16.25
2026-04-16 09:29:52.741 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:29:52.741
2026-04-16 09:29:52.743 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-16 09:29:52.743 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.84 | totalMs=1.84
2026-04-16 09:29:55.357 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:29:55.357
2026-04-16 09:29:55.368 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-16 09:29:55.369 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-16 09:29:55.371 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-16 09:29:55.372 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-16 09:29:55.374 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-16 09:29:55.376 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-16 09:29:55.376 | step 3 | route=IT_Ticket | empId=51120 | apiMs=18.96 | totalMs=18.96
2026-04-16 09:29:55.376 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:29:55.376
2026-04-16 09:29:55.378 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-16 09:29:55.379 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 09:29:55.381 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-16 09:29:55.381 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.82 | totalMs=4.82
2026-04-16 09:40:57.417 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:40:57.417
2026-04-16 09:40:57.482 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=64.05
2026-04-16 09:40:57.490 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.78
2026-04-16 09:40:57.499 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-04-16 09:40:57.507 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-04-16 09:40:57.550 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=43.1
2026-04-16 09:40:57.556 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.06
2026-04-16 09:40:57.556 | step 3 | route=IT_Ticket | empId=51415 | apiMs=138.94 | totalMs=138.94
2026-04-16 09:40:57.557 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:40:57.557
2026-04-16 09:40:57.579 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=22.41
2026-04-16 09:40:57.588 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-04-16 09:40:57.596 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-04-16 09:40:57.597 | step 3 | route=IT_Ticket | empId=51415 | apiMs=40.01 | totalMs=40.01
2026-04-16 09:41:14.449 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:41:14.449
2026-04-16 09:41:14.505 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.74
2026-04-16 09:41:14.505 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=56.04 | totalMs=56.04
2026-04-16 09:41:17.575 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:41:17.575
2026-04-16 09:41:17.620 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=44.94
2026-04-16 09:41:17.624 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=48.78 | totalMs=48.78
2026-04-16 09:41:38.995 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:41:38.995
2026-04-16 09:41:39.006 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-16 09:41:39.009 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.44 | totalMs=14.44
2026-04-16 09:41:39.012 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:41:39.012
2026-04-16 09:41:39.047 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=32.11
2026-04-16 09:41:39.050 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=37.95 | totalMs=37.95
2026-04-16 09:41:39.050 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:41:39.050
2026-04-16 09:41:39.052 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-16 09:41:39.053 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.46 | totalMs=2.46
2026-04-16 09:41:39.053 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:41:39.053
2026-04-16 09:41:39.055 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-16 09:41:39.055 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.66 | totalMs=1.66
2026-04-16 09:41:41.583 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:41:41.583
2026-04-16 09:41:41.607 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=22.64
2026-04-16 09:41:41.615 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=5.37
2026-04-16 09:41:41.628 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-04-16 09:41:41.638 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.18
2026-04-16 09:41:41.647 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=9.19
2026-04-16 09:41:41.657 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=9.67
2026-04-16 09:41:41.658 | step 3 | route=IT_Ticket | empId=51415 | apiMs=74.16 | totalMs=74.16
2026-04-16 09:41:41.658 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:41:41.658
2026-04-16 09:41:41.687 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=28.26
2026-04-16 09:41:41.698 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=10.7
2026-04-16 09:41:41.713 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=14.79
2026-04-16 09:41:41.713 | step 3 | route=IT_Ticket | empId=51415 | apiMs=55.05 | totalMs=55.05
2026-04-16 09:41:51.826 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:41:51.826
2026-04-16 09:41:51.856 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=29.87
2026-04-16 09:41:51.856 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=30.80 | totalMs=30.80
2026-04-16 09:41:54.351 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:41:54.351
2026-04-16 09:41:54.367 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.32
2026-04-16 09:41:54.370 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.82 | totalMs=18.82
2026-04-16 09:41:59.898 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:41:59.898
2026-04-16 09:41:59.908 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-16 09:41:59.909 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.10 | totalMs=11.10
2026-04-16 09:41:59.909 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:41:59.909
2026-04-16 09:41:59.940 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=29.81
2026-04-16 09:41:59.942 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=32.27 | totalMs=32.27
2026-04-16 09:41:59.942 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:41:59.942
2026-04-16 09:41:59.944 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-16 09:41:59.944 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.36 | totalMs=2.36
2026-04-16 09:41:59.945 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:41:59.945
2026-04-16 09:41:59.946 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-16 09:41:59.947 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.56 | totalMs=1.56
2026-04-16 09:42:02.612 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:42:02.612
2026-04-16 09:42:02.623 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-16 09:42:02.627 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-16 09:42:02.630 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-16 09:42:02.634 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-16 09:42:02.635 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-16 09:42:02.637 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.18
2026-04-16 09:42:02.637 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.01 | totalMs=25.01
2026-04-16 09:42:02.638 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:42:02.638
2026-04-16 09:42:02.639 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-16 09:42:02.640 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-16 09:42:02.642 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-16 09:42:02.642 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.17 | totalMs=4.17
2026-04-16 09:42:20.001 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:42:20.001
2026-04-16 09:42:20.058 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=56.43
2026-04-16 09:42:20.058 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.47 | totalMs=57.47
2026-04-16 09:42:31.715 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:42:31.715
2026-04-16 09:42:31.751 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=34.78
2026-04-16 09:42:31.754 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=38.92 | totalMs=38.92
2026-04-16 09:42:51.876 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:42:51.876
2026-04-16 09:42:51.888 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.85
2026-04-16 09:42:51.889 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.79 | totalMs=12.79
2026-04-16 09:42:51.889 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:42:51.889
2026-04-16 09:42:51.930 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=40.17
2026-04-16 09:42:51.942 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=53.01 | totalMs=53.01
2026-04-16 09:42:51.943 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:42:51.943
2026-04-16 09:42:51.951 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-04-16 09:42:51.952 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.97 | totalMs=8.97
2026-04-16 09:42:51.952 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:42:51.952
2026-04-16 09:42:51.960 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.27
2026-04-16 09:42:51.960 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.91 | totalMs=7.91
2026-04-16 09:42:53.997 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:42:53.997
2026-04-16 09:42:54.007 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-16 09:42:54.009 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-16 09:42:54.010 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-16 09:42:54.011 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-16 09:42:54.013 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-16 09:42:54.015 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-16 09:42:54.015 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.02 | totalMs=18.02
2026-04-16 09:42:54.015 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:42:54.015
2026-04-16 09:42:54.017 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-04-16 09:42:54.019 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 09:42:54.020 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-16 09:42:54.020 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.01 | totalMs=5.01
2026-04-16 09:43:03.682 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:43:03.682
2026-04-16 09:43:04.125 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=442.45
2026-04-16 09:43:04.125 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=443.42 | totalMs=443.42
2026-04-16 09:43:05.087 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:43:05.087
2026-04-16 09:43:05.145 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.98
2026-04-16 09:43:05.148 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.92 | totalMs=60.92
2026-04-16 09:43:11.537 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:43:11.537
2026-04-16 09:43:11.551 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.67
2026-04-16 09:43:11.551 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.60 | totalMs=13.60
2026-04-16 09:43:18.561 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:43:18.561
2026-04-16 09:43:18.571 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-04-16 09:43:18.575 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.65 | totalMs=13.65
2026-04-16 09:43:18.578 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:43:18.578
2026-04-16 09:43:18.583 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.17
2026-04-16 09:43:18.586 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.12 | totalMs=8.12
2026-04-16 09:43:18.586 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:43:18.586
2026-04-16 09:43:18.588 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-16 09:43:18.588 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.98 | totalMs=1.98
2026-04-16 09:43:18.589 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:43:18.589
2026-04-16 09:43:18.590 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-16 09:43:18.590 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.45 | totalMs=1.45
2026-04-16 09:43:20.519 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:43:20.519
2026-04-16 09:43:20.529 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-16 09:43:20.531 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-16 09:43:20.533 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-16 09:43:20.534 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 09:43:20.535 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-16 09:43:20.537 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-16 09:43:20.537 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.27 | totalMs=18.27
2026-04-16 09:43:20.538 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:43:20.538
2026-04-16 09:43:20.539 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-16 09:43:20.541 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-16 09:43:20.542 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-16 09:43:20.542 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.38 | totalMs=4.38
2026-04-16 09:43:45.629 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:43:45.629
2026-04-16 09:43:45.640 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-04-16 09:43:45.642 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-16 09:43:45.643 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-16 09:43:45.644 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-16 09:43:45.646 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-16 09:43:45.648 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=1.27
2026-04-16 09:43:45.648 | step 3 | route=IT_Ticket | empId=67918 | apiMs=18.88 | totalMs=18.88
2026-04-16 09:43:45.648 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:43:45.648
2026-04-16 09:43:45.650 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-16 09:43:45.651 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 09:43:45.652 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-16 09:43:45.653 | step 3 | route=IT_Ticket | empId=67918 | apiMs=4.26 | totalMs=4.26
2026-04-16 09:43:52.344 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67918 | query called at=09:43:52.344
2026-04-16 09:43:52.529 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=184.5
2026-04-16 09:43:52.530 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67918 | apiMs=185.62 | totalMs=185.62
2026-04-16 09:43:57.171 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query called at=09:43:57.171
2026-04-16 09:43:57.193 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=21.1
2026-04-16 09:43:57.193 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67918 | apiMs=22.15 | totalMs=22.15
2026-04-16 09:44:31.359 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:44:31.359
2026-04-16 09:44:31.372 | step 2 | route=IT_TicketPost | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=12.49
2026-04-16 09:44:31.376 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=16.60 | totalMs=16.60
2026-04-16 09:44:31.379 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:44:31.379
2026-04-16 09:44:31.454 | step 2 | route=IT_TicketPost | empId=67918 | query=IT_Ticket_Save_SPOC | queryMs=72.14
2026-04-16 09:44:31.456 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=77.25 | totalMs=77.25
2026-04-16 09:44:31.456 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:44:31.456
2026-04-16 09:44:31.459 | step 2 | route=IT_TicketPost | empId=67918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.12
2026-04-16 09:44:31.459 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=3.02 | totalMs=3.02
2026-04-16 09:44:31.460 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:44:31.460
2026-04-16 09:44:31.461 | step 2 | route=IT_TicketPost | empId=67918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-16 09:44:31.462 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=1.70 | totalMs=1.70
2026-04-16 09:44:31.683 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:44:31.683
2026-04-16 09:44:31.694 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-16 09:44:31.695 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-16 09:44:31.697 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-16 09:44:31.698 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-16 09:44:31.700 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=1.48
2026-04-16 09:44:31.702 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=1.55
2026-04-16 09:44:31.703 | step 3 | route=IT_Ticket | empId=67918 | apiMs=19.70 | totalMs=19.70
2026-04-16 09:44:31.703 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:44:31.703
2026-04-16 09:44:31.705 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-16 09:44:31.706 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-16 09:44:31.708 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-16 09:44:31.708 | step 3 | route=IT_Ticket | empId=67918 | apiMs=4.95 | totalMs=4.95
2026-04-16 09:51:46.676 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:51:46.676
2026-04-16 09:51:47.227 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=550.51
2026-04-16 09:51:47.231 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=554.69 | totalMs=554.69
2026-04-16 09:51:47.715 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:47.715
2026-04-16 09:51:57.861 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:51:57.861
2026-04-16 09:51:57.960 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=98.68
2026-04-16 09:51:57.980 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=119.60 | totalMs=119.60
2026-04-16 09:51:57.983 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:51:57.983
2026-04-16 09:51:58.000 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.2
2026-04-16 09:51:58.006 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.02
2026-04-16 09:51:58.007 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-16 09:51:58.007 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=23.98 | totalMs=23.98
2026-04-16 09:52:00.169 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:52:00.169
2026-04-16 09:52:00.204 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=34.26
2026-04-16 09:52:00.204 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=35.12 | totalMs=35.12
2026-04-16 09:52:00.635 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:52:00.635
2026-04-16 09:52:47.387 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=09:52:47.387
2026-04-16 09:52:47.416 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=28.25
2026-04-16 09:52:47.420 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=32.31 | totalMs=32.31
2026-04-16 09:52:47.763 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:52:47.763
2026-04-16 09:56:15.792 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:56:15.792
2026-04-16 09:56:15.837 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=43.77
2026-04-16 09:56:15.838 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-16 09:56:15.840 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-16 09:56:15.841 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-16 09:56:15.861 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=19.41
2026-04-16 09:56:15.862 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.2
2026-04-16 09:56:15.862 | step 3 | route=IT_Ticket | empId=59261 | apiMs=70.21 | totalMs=70.21
2026-04-16 09:56:15.863 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:56:15.863
2026-04-16 09:56:15.878 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=15.11
2026-04-16 09:56:15.880 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-16 09:56:15.881 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-16 09:56:15.881 | step 3 | route=IT_Ticket | empId=59261 | apiMs=18.18 | totalMs=18.18
2026-04-16 09:56:42.580 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=09:56:42.580
2026-04-16 09:56:42.856 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=274.89
2026-04-16 09:56:42.856 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=275.91 | totalMs=275.91
2026-04-16 09:56:43.796 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=09:56:43.796
2026-04-16 09:56:43.842 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=44.93
2026-04-16 09:56:43.845 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=49.02 | totalMs=49.02
2026-04-16 09:57:13.714 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:57:13.714
2026-04-16 09:57:13.730 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=15.42
2026-04-16 09:57:13.734 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=19.80 | totalMs=19.80
2026-04-16 09:57:13.737 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:57:13.737
2026-04-16 09:57:13.770 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=29.35
2026-04-16 09:57:13.771 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=33.92 | totalMs=33.92
2026-04-16 09:57:13.771 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:57:13.771
2026-04-16 09:57:13.800 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.2
2026-04-16 09:57:13.800 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=29.03 | totalMs=29.03
2026-04-16 09:57:13.801 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:57:13.801
2026-04-16 09:57:13.809 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.14
2026-04-16 09:57:13.809 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=7.86 | totalMs=7.86
2026-04-16 09:57:14.038 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:57:14.038
2026-04-16 09:57:14.055 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=17.23
2026-04-16 09:57:14.064 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-04-16 09:57:14.073 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.46
2026-04-16 09:57:14.076 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=2.9
2026-04-16 09:57:14.077 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-04-16 09:57:14.079 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.1
2026-04-16 09:57:14.079 | step 3 | route=IT_Ticket | empId=59261 | apiMs=41.46 | totalMs=41.46
2026-04-16 09:57:14.080 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:57:14.080
2026-04-16 09:57:14.081 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-16 09:57:14.082 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-16 09:57:14.083 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-16 09:57:14.083 | step 3 | route=IT_Ticket | empId=59261 | apiMs=3.87 | totalMs=3.87
2026-04-16 09:59:53.035 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:59:53.035
2026-04-16 09:59:53.123 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=87.35
2026-04-16 09:59:53.127 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=91.42 | totalMs=91.42
2026-04-16 09:59:54.974 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:59:54.974
2026-04-16 09:59:54.996 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=21.74
2026-04-16 09:59:55.000 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=25.75 | totalMs=25.75
2026-04-16 10:00:28.238 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:00:28.238
2026-04-16 10:00:28.257 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=17.13
2026-04-16 10:00:28.260 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=22.13 | totalMs=22.13
2026-04-16 10:00:28.264 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:00:28.264
2026-04-16 10:00:28.393 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=125.61
2026-04-16 10:00:28.586 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=322.16 | totalMs=322.16
2026-04-16 10:00:28.587 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:00:28.587
2026-04-16 10:00:28.603 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.88
2026-04-16 10:00:28.603 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=16.28 | totalMs=16.28
2026-04-16 10:00:31.547 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:00:31.547
2026-04-16 10:00:31.566 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=18.69
2026-04-16 10:00:31.570 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=2.7
2026-04-16 10:00:31.573 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-04-16 10:00:31.575 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-04-16 10:00:31.607 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=31.41
2026-04-16 10:00:31.618 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=10.41
2026-04-16 10:00:31.619 | step 3 | route=IT_Ticket | empId=51120 | apiMs=72.17 | totalMs=72.17
2026-04-16 10:00:31.619 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:00:31.619
2026-04-16 10:00:31.638 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=17.83
2026-04-16 10:00:31.640 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-04-16 10:00:31.643 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=2.02
2026-04-16 10:00:31.643 | step 3 | route=IT_Ticket | empId=51120 | apiMs=23.98 | totalMs=23.98
2026-04-16 10:01:07.014 | step 5 | route=dashboard | empId=GLA0226 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-16 10:01:11.330 | step 5 | route=dashboard | empId=GLA0226 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-16 10:01:12.789 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:01:12.789
2026-04-16 10:01:12.871 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=81.71
2026-04-16 10:01:12.875 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=85.98 | totalMs=85.98
2026-04-16 10:01:13.343 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:01:13.343
2026-04-16 10:01:17.427 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:01:17.427
2026-04-16 10:01:17.473 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=46.14
2026-04-16 10:01:17.513 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=86.81 | totalMs=86.81
2026-04-16 10:01:17.517 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:01:17.517
2026-04-16 10:01:17.521 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-16 10:01:17.522 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-16 10:01:17.524 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-16 10:01:17.524 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.23 | totalMs=7.23
2026-04-16 10:01:20.552 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:01:20.552
2026-04-16 10:01:20.581 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=28.84
2026-04-16 10:01:20.582 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=29.83 | totalMs=29.83
2026-04-16 10:01:21.053 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:01:21.053
2026-04-16 10:02:20.569 | step 5 | route=dashboard | empId=GLA0226 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-16 10:09:08.040 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:09:08.040
2026-04-16 10:09:08.113 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=71.84
2026-04-16 10:09:08.116 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=75.74 | totalMs=75.74
2026-04-16 10:09:08.571 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:09:08.571
2026-04-16 10:10:17.058 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:10:17.058
2026-04-16 10:10:17.180 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=121.45
2026-04-16 10:10:17.183 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=125.32 | totalMs=125.32
2026-04-16 10:10:19.688 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:10:19.688
2026-04-16 10:10:19.700 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.38
2026-04-16 10:10:19.703 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=15.45 | totalMs=15.45
2026-04-16 10:10:36.506 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:10:36.506
2026-04-16 10:10:36.519 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-04-16 10:10:36.522 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=16.20 | totalMs=16.20
2026-04-16 10:10:36.525 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:10:36.525
2026-04-16 10:10:36.544 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=16.14
2026-04-16 10:10:36.549 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=23.59 | totalMs=23.59
2026-04-16 10:10:36.549 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:10:36.549
2026-04-16 10:10:36.574 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.85
2026-04-16 10:10:36.574 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=24.81 | totalMs=24.81
2026-04-16 10:10:38.425 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:10:38.425
2026-04-16 10:10:38.436 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-04-16 10:10:38.437 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-16 10:10:38.439 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-16 10:10:38.440 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-16 10:10:38.465 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=24.63
2026-04-16 10:10:38.472 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=6.66
2026-04-16 10:10:38.472 | step 3 | route=IT_Ticket | empId=51120 | apiMs=47.10 | totalMs=47.10
2026-04-16 10:10:38.473 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:10:38.473
2026-04-16 10:10:38.492 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=18.93
2026-04-16 10:10:38.494 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-16 10:10:38.495 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-16 10:10:38.495 | step 3 | route=IT_Ticket | empId=51120 | apiMs=22.31 | totalMs=22.31
2026-04-16 10:11:01.042 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:11:01.042
2026-04-16 10:11:01.086 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=43.18
2026-04-16 10:11:01.086 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=44.18 | totalMs=44.18
2026-04-16 10:11:02.899 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:11:02.899
2026-04-16 10:11:02.918 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=16.5
2026-04-16 10:11:02.921 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=22.45 | totalMs=22.45
2026-04-16 10:11:29.464 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:11:29.464
2026-04-16 10:11:29.482 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=17.03
2026-04-16 10:11:29.482 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=18.09 | totalMs=18.09
2026-04-16 10:11:29.483 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:11:29.483
2026-04-16 10:11:29.527 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=43.67
2026-04-16 10:11:29.542 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=59.42 | totalMs=59.42
2026-04-16 10:11:29.542 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:11:29.542
2026-04-16 10:11:29.551 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.36
2026-04-16 10:11:29.552 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=9.18 | totalMs=9.18
2026-04-16 10:11:31.442 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:11:31.442
2026-04-16 10:11:31.457 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.52
2026-04-16 10:11:31.466 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-16 10:11:31.475 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-04-16 10:11:31.476 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 10:11:31.478 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-16 10:11:31.484 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=6.55
2026-04-16 10:11:31.485 | step 3 | route=IT_Ticket | empId=51120 | apiMs=42.29 | totalMs=42.29
2026-04-16 10:11:31.485 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:11:31.485
2026-04-16 10:11:31.487 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-16 10:11:31.488 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-16 10:11:31.489 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-16 10:11:31.490 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.33 | totalMs=4.33
2026-04-16 10:11:57.320 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:11:57.320
2026-04-16 10:11:57.380 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=59.55
2026-04-16 10:11:57.380 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=60.59 | totalMs=60.59
2026-04-16 10:11:57.816 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:11:57.816
2026-04-16 10:12:16.382 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:12:16.382
2026-04-16 10:12:16.414 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.48
2026-04-16 10:12:16.414 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.53 | totalMs=32.53
2026-04-16 10:12:16.988 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:16.988
2026-04-16 10:12:29.682 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:12:29.682
2026-04-16 10:12:29.721 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=38.43
2026-04-16 10:12:29.726 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.16
2026-04-16 10:12:29.741 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.84
2026-04-16 10:12:29.754 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=8.62
2026-04-16 10:12:29.755 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=73.11 | totalMs=73.11
2026-04-16 10:12:29.755 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:12:29.755
2026-04-16 10:12:29.757 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-16 10:12:29.758 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-16 10:12:29.759 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-16 10:12:29.760 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.33 | totalMs=4.33
2026-04-16 10:12:32.985 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:12:32.985
2026-04-16 10:12:32.987 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-16 10:12:32.991 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-16 10:12:32.995 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-16 10:12:32.998 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=12.77 | totalMs=12.77
2026-04-16 10:12:34.839 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:12:34.839
2026-04-16 10:12:34.848 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.41
2026-04-16 10:12:34.855 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.04
2026-04-16 10:12:34.864 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.09
2026-04-16 10:12:34.864 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=25.29 | totalMs=25.29
2026-04-16 10:12:36.435 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:12:36.435
2026-04-16 10:12:36.443 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.96
2026-04-16 10:12:36.451 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-04-16 10:12:36.459 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.65
2026-04-16 10:12:36.460 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=24.45 | totalMs=24.45
2026-04-16 10:12:38.325 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:12:38.325
2026-04-16 10:12:38.374 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=48.07
2026-04-16 10:12:38.374 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=48.95 | totalMs=48.95
2026-04-16 10:12:38.928 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:12:38.928
2026-04-16 10:13:04.368 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:13:04.368
2026-04-16 10:13:04.387 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=18.91
2026-04-16 10:13:04.416 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=12.58
2026-04-16 10:13:04.428 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=60.81 | totalMs=60.81
2026-04-16 10:13:04.431 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:13:04.431
2026-04-16 10:13:04.437 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.28
2026-04-16 10:13:04.445 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.98
2026-04-16 10:13:04.454 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-04-16 10:13:04.454 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=22.80 | totalMs=22.80
2026-04-16 10:13:06.239 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:13:06.239
2026-04-16 10:13:06.248 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.32
2026-04-16 10:13:06.256 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.73
2026-04-16 10:13:06.265 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.1
2026-04-16 10:13:06.265 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=25.82 | totalMs=25.82
2026-04-16 10:13:07.577 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:13:07.577
2026-04-16 10:13:07.622 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=44.63
2026-04-16 10:13:07.623 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=45.53 | totalMs=45.53
2026-04-16 10:13:08.073 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:13:08.073
2026-04-16 10:19:48.842 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=10:19:48.842
2026-04-16 10:19:48.908 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=65.55
2026-04-16 10:19:48.909 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=66.51 | totalMs=66.51
2026-04-16 10:19:49.245 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:19:49.245
2026-04-16 10:20:10.803 | step 5 | route=dashboard | empId=GLA0226 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-16 10:23:09.157 | step 1 | route=IT_Ticket_Report | empId=67918 | query called at=10:23:09.157
2026-04-16 10:23:09.304 | step 2 | route=IT_Ticket_Report | empId=67918 | query=kpi_it_ticket_report_page_proc | queryMs=145.84
2026-04-16 10:23:09.304 | step 3 | route=IT_Ticket_Report | empId=67918 | apiMs=146.92 | totalMs=146.92
2026-04-16 10:23:10.905 | step 4 | route=pageRenderd | empId=67918 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:23:10.905
2026-04-16 10:29:51.031 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:29:51.031
2026-04-16 10:29:51.079 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=47.31
2026-04-16 10:29:51.087 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=7.68
2026-04-16 10:29:51.096 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-04-16 10:29:51.098 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=2.2
2026-04-16 10:29:51.112 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=13.54
2026-04-16 10:29:51.116 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=3.84
2026-04-16 10:29:51.117 | step 3 | route=IT_Ticket | empId=61350 | apiMs=85.42 | totalMs=85.42
2026-04-16 10:29:51.117 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:29:51.117
2026-04-16 10:29:51.136 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=18.67
2026-04-16 10:29:51.137 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-16 10:29:51.139 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-16 10:29:51.139 | step 3 | route=IT_Ticket | empId=61350 | apiMs=22.07 | totalMs=22.07
2026-04-16 10:29:52.327 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:29:52.327
2026-04-16 10:29:52.342 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=14.52
2026-04-16 10:29:52.350 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.76
2026-04-16 10:29:52.359 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-04-16 10:29:52.363 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=3.41
2026-04-16 10:29:52.364 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-16 10:29:52.365 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.1
2026-04-16 10:29:52.366 | step 3 | route=IT_Ticket | empId=60438 | apiMs=38.57 | totalMs=38.57
2026-04-16 10:29:52.366 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:29:52.366
2026-04-16 10:29:52.368 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-16 10:29:52.369 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-16 10:29:52.370 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-16 10:29:52.370 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.15 | totalMs=4.15
2026-04-16 10:29:58.387 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:29:58.387
2026-04-16 10:29:58.426 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=38.38
2026-04-16 10:29:58.429 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=42.08 | totalMs=42.08
2026-04-16 10:30:02.851 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:30:02.851
2026-04-16 10:30:02.868 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=16.51
2026-04-16 10:30:02.869 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=17.53 | totalMs=17.53
2026-04-16 10:30:03.118 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:30:03.118
2026-04-16 10:30:03.131 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-16 10:30:03.136 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-16 10:30:03.140 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-16 10:30:03.141 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-16 10:30:03.142 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-16 10:30:03.144 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.56
2026-04-16 10:30:03.145 | step 3 | route=IT_Ticket | empId=60438 | apiMs=26.45 | totalMs=26.45
2026-04-16 10:30:03.145 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:30:03.145
2026-04-16 10:30:03.147 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-16 10:30:03.148 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-16 10:30:03.150 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-16 10:30:03.150 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.66 | totalMs=4.66
2026-04-16 10:30:09.105 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=10:30:09.105
2026-04-16 10:30:09.164 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.38
2026-04-16 10:30:09.167 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=61.31 | totalMs=61.31
2026-04-16 10:30:11.748 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=10:30:11.748
2026-04-16 10:30:11.759 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-16 10:30:11.760 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=11.22 | totalMs=11.22
2026-04-16 10:30:46.472 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:30:46.472
2026-04-16 10:30:46.482 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-04-16 10:30:46.485 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=13.56 | totalMs=13.56
2026-04-16 10:30:46.488 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:30:46.488
2026-04-16 10:30:46.671 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=179.68
2026-04-16 10:30:46.688 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=199.67 | totalMs=199.67
2026-04-16 10:30:46.688 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:30:46.688
2026-04-16 10:30:46.691 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-04-16 10:30:46.691 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.83 | totalMs=2.83
2026-04-16 10:30:46.692 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:30:46.692
2026-04-16 10:30:46.693 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-16 10:30:46.693 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.82 | totalMs=1.82
2026-04-16 10:30:46.974 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:30:46.974
2026-04-16 10:30:46.994 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.09
2026-04-16 10:30:46.997 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-16 10:30:46.999 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-16 10:30:47.000 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-16 10:30:47.001 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-16 10:30:47.003 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.08
2026-04-16 10:30:47.003 | step 3 | route=IT_Ticket | empId=60438 | apiMs=28.41 | totalMs=28.41
2026-04-16 10:30:47.003 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:30:47.003
2026-04-16 10:30:47.005 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-16 10:30:47.011 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=5.32
2026-04-16 10:30:47.012 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-16 10:30:47.012 | step 3 | route=IT_Ticket | empId=60438 | apiMs=8.69 | totalMs=8.69
2026-04-16 10:30:53.472 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:30:53.472
2026-04-16 10:30:53.484 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.13
2026-04-16 10:30:53.487 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.62 | totalMs=14.62
2026-04-16 10:30:53.490 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:30:53.490
2026-04-16 10:30:53.525 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=32.58
2026-04-16 10:30:53.536 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=46.39 | totalMs=46.39
2026-04-16 10:30:53.537 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:30:53.537
2026-04-16 10:30:53.538 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-16 10:30:53.539 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.14 | totalMs=2.14
2026-04-16 10:30:53.539 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:30:53.539
2026-04-16 10:30:53.540 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-16 10:30:53.541 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.67 | totalMs=1.67
2026-04-16 10:30:53.849 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:30:53.849
2026-04-16 10:30:53.860 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-16 10:30:53.862 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-16 10:30:53.863 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-16 10:30:53.865 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-16 10:30:53.866 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-16 10:30:53.868 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.45
2026-04-16 10:30:53.868 | step 3 | route=IT_Ticket | empId=61350 | apiMs=19.15 | totalMs=19.15
2026-04-16 10:30:53.869 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:30:53.869
2026-04-16 10:30:53.871 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-04-16 10:30:53.872 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-16 10:30:53.874 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-16 10:30:53.874 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.01 | totalMs=5.01
2026-04-16 10:32:43.853 | step 1 | route=IT_Ticket | empId=7080 | query called at=10:32:43.853
2026-04-16 10:32:43.864 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-16 10:32:43.866 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-16 10:32:43.867 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-16 10:32:43.868 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-16 10:32:43.870 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-16 10:32:43.871 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=1.13
2026-04-16 10:32:43.872 | step 3 | route=IT_Ticket | empId=7080 | apiMs=18.09 | totalMs=18.09
2026-04-16 10:32:43.872 | step 1 | route=IT_Ticket | empId=7080 | query called at=10:32:43.872
2026-04-16 10:32:43.873 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 10:32:43.876 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-04-16 10:32:43.877 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-16 10:32:43.877 | step 3 | route=IT_Ticket | empId=7080 | apiMs=5.19 | totalMs=5.19
2026-04-16 10:32:52.747 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7080 | query called at=10:32:52.747
2026-04-16 10:32:52.829 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=80.74
2026-04-16 10:32:52.832 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7080 | apiMs=84.59 | totalMs=84.59
2026-04-16 10:32:55.732 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query called at=10:32:55.732
2026-04-16 10:32:55.742 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-16 10:32:55.746 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=7080 | apiMs=13.99 | totalMs=13.99
2026-04-16 10:34:29.938 | step 1 | route=IT_Ticket | empId=7080 | query called at=10:34:29.938
2026-04-16 10:34:29.957 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=18.95
2026-04-16 10:34:29.963 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-16 10:34:29.967 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-16 10:34:29.972 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-04-16 10:34:29.974 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=1.7
2026-04-16 10:34:29.976 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=1.59
2026-04-16 10:34:29.977 | step 3 | route=IT_Ticket | empId=7080 | apiMs=39.57 | totalMs=39.57
2026-04-16 10:34:29.978 | step 1 | route=IT_Ticket | empId=7080 | query called at=10:34:29.978
2026-04-16 10:34:29.979 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-16 10:34:29.982 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-04-16 10:34:29.984 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-16 10:34:29.985 | step 3 | route=IT_Ticket | empId=7080 | apiMs=7.43 | totalMs=7.43
2026-04-16 10:34:32.902 | step 1 | route=IT_Ticket_Report | empId=7080 | query called at=10:34:32.902
2026-04-16 10:34:33.192 | step 2 | route=IT_Ticket_Report | empId=7080 | query=kpi_it_ticket_report_page_proc | queryMs=286.35
2026-04-16 10:34:33.197 | step 3 | route=IT_Ticket_Report | empId=7080 | apiMs=294.79 | totalMs=294.79
2026-04-16 10:34:33.896 | step 4 | route=pageRenderd | empId=7080 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:34:33.896
2026-04-16 10:35:00.867 | step 1 | route=IT_Ticket | empId=7080 | query called at=10:35:00.867
2026-04-16 10:35:00.878 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-16 10:35:00.880 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-16 10:35:00.881 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-16 10:35:00.883 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-16 10:35:00.884 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-16 10:35:00.886 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-16 10:35:00.887 | step 3 | route=IT_Ticket | empId=7080 | apiMs=19.62 | totalMs=19.62
2026-04-16 10:35:00.887 | step 1 | route=IT_Ticket | empId=7080 | query called at=10:35:00.887
2026-04-16 10:35:00.889 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-16 10:35:00.891 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-04-16 10:35:00.892 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-16 10:35:00.893 | step 3 | route=IT_Ticket | empId=7080 | apiMs=5.57 | totalMs=5.57
2026-04-16 10:35:06.418 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7080 | query called at=10:35:06.418
2026-04-16 10:35:06.583 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=160.78
2026-04-16 10:35:06.588 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7080 | apiMs=169.92 | totalMs=169.92
2026-04-16 10:35:08.539 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query called at=10:35:08.539
2026-04-16 10:35:08.557 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=17.23
2026-04-16 10:35:08.559 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=7080 | apiMs=20.20 | totalMs=20.20
2026-04-16 10:36:01.424 | step 1 | route=IT_TicketPost | empId=7080 | query called at=10:36:01.424
2026-04-16 10:36:01.434 | step 2 | route=IT_TicketPost | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-16 10:36:01.438 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=14.26 | totalMs=14.26
2026-04-16 10:36:01.441 | step 1 | route=IT_TicketPost | empId=7080 | query called at=10:36:01.441
2026-04-16 10:36:01.461 | step 2 | route=IT_TicketPost | empId=7080 | query=IT_Ticket_Save_SPOC | queryMs=17.19
2026-04-16 10:36:01.463 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=22.40 | totalMs=22.40
2026-04-16 10:36:01.463 | step 1 | route=IT_TicketPost | empId=7080 | query called at=10:36:01.463
2026-04-16 10:36:01.466 | step 2 | route=IT_TicketPost | empId=7080 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-16 10:36:01.466 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=2.56 | totalMs=2.56
2026-04-16 10:36:01.467 | step 1 | route=IT_TicketPost | empId=7080 | query called at=10:36:01.467
2026-04-16 10:36:01.468 | step 2 | route=IT_TicketPost | empId=7080 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-16 10:36:01.468 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=1.76 | totalMs=1.76
2026-04-16 10:36:04.691 | step 1 | route=IT_Ticket | empId=7080 | query called at=10:36:04.691
2026-04-16 10:36:04.701 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-04-16 10:36:04.702 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-16 10:36:04.704 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-16 10:36:04.705 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-16 10:36:04.706 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-16 10:36:04.708 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=1.09
2026-04-16 10:36:04.708 | step 3 | route=IT_Ticket | empId=7080 | apiMs=17.43 | totalMs=17.43
2026-04-16 10:36:04.709 | step 1 | route=IT_Ticket | empId=7080 | query called at=10:36:04.709
2026-04-16 10:36:04.710 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-16 10:36:04.711 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-16 10:36:04.712 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-16 10:36:04.713 | step 3 | route=IT_Ticket | empId=7080 | apiMs=4.02 | totalMs=4.02
2026-04-16 10:36:39.488 | step 1 | route=IT_Ticket_Report | empId=7080 | query called at=10:36:39.488
2026-04-16 10:36:39.597 | step 2 | route=IT_Ticket_Report | empId=7080 | query=kpi_it_ticket_report_page_proc | queryMs=108.96
2026-04-16 10:36:39.600 | step 3 | route=IT_Ticket_Report | empId=7080 | apiMs=112.59 | totalMs=112.59
2026-04-16 10:36:40.064 | step 4 | route=pageRenderd | empId=7080 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:36:40.064
2026-04-16 10:43:46.672 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:43:46.672
2026-04-16 10:43:46.715 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=42.5
2026-04-16 10:43:46.716 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=43.76 | totalMs=43.76
2026-04-16 10:43:49.072 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:43:49.072
2026-04-16 10:44:08.352 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:44:08.352
2026-04-16 10:44:08.380 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=27.63
2026-04-16 10:44:08.396 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=10.53
2026-04-16 10:44:08.403 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=2.22
2026-04-16 10:44:08.407 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=55.04 | totalMs=55.04
2026-04-16 10:44:08.407 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:44:08.407
2026-04-16 10:44:08.432 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.85
2026-04-16 10:44:08.433 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-16 10:44:08.434 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-16 10:44:08.435 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=27.41 | totalMs=27.41
2026-04-16 10:44:08.435 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:44:08.435
2026-04-16 10:44:08.437 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-16 10:44:08.438 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-16 10:44:08.439 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-16 10:44:08.440 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.49 | totalMs=4.49
2026-04-16 10:44:08.440 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:44:08.440
2026-04-16 10:44:08.442 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-16 10:44:08.443 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-16 10:44:08.444 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-16 10:44:08.445 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.38 | totalMs=4.38
2026-04-16 10:44:08.868 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:44:08.868
2026-04-16 10:44:08.890 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=21.81
2026-04-16 10:44:08.891 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=22.78 | totalMs=22.78
2026-04-16 10:44:09.671 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:09.671
2026-04-16 10:46:12.080 | step 1 | route=IT_Ticket | empId=315 | query called at=10:46:12.080
2026-04-16 10:46:12.123 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=42.52
2026-04-16 10:46:12.128 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-04-16 10:46:12.132 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-16 10:46:12.137 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-16 10:46:12.162 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_it_Ticket_Details | queryMs=24.71
2026-04-16 10:46:12.167 | step 2 | route=IT_Ticket | empId=315 | query=VMS_Comp_login_proc | queryMs=5.16
2026-04-16 10:46:12.168 | step 3 | route=IT_Ticket | empId=315 | apiMs=88.21 | totalMs=88.21
2026-04-16 10:46:12.168 | step 1 | route=IT_Ticket | empId=315 | query called at=10:46:12.168
2026-04-16 10:46:12.187 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=18.75
2026-04-16 10:46:12.189 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-16 10:46:12.190 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-16 10:46:12.191 | step 3 | route=IT_Ticket | empId=315 | apiMs=22.14 | totalMs=22.14
2026-04-16 10:46:52.865 | step 1 | route=IT_Ticket | empId=315 | query called at=10:46:52.865
2026-04-16 10:46:52.881 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=15.59
2026-04-16 10:46:52.894 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=8.61
2026-04-16 10:46:52.902 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=5.35
2026-04-16 10:46:52.911 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=5.81
2026-04-16 10:46:52.919 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_it_Ticket_Details | queryMs=8.01
2026-04-16 10:46:52.930 | step 2 | route=IT_Ticket | empId=315 | query=VMS_Comp_login_proc | queryMs=10.38
2026-04-16 10:46:52.930 | step 3 | route=IT_Ticket | empId=315 | apiMs=64.90 | totalMs=64.90
2026-04-16 10:46:52.930 | step 1 | route=IT_Ticket | empId=315 | query called at=10:46:52.930
2026-04-16 10:46:52.938 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=7.13
2026-04-16 10:46:52.947 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-16 10:46:52.948 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-16 10:46:52.948 | step 3 | route=IT_Ticket | empId=315 | apiMs=17.42 | totalMs=17.42
2026-04-16 10:47:45.896 | step 1 | route=Ticket_Entry_SPOC_Module | empId=315 | query called at=10:47:45.896
2026-04-16 10:47:46.079 | step 2 | route=Ticket_Entry_SPOC_Module | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=183.18
2026-04-16 10:47:46.080 | step 3 | route=Ticket_Entry_SPOC_Module | empId=315 | apiMs=184.29 | totalMs=184.29
2026-04-16 10:47:57.495 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=315 | query called at=10:47:57.495
2026-04-16 10:47:57.510 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=14.57
2026-04-16 10:47:57.510 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=315 | apiMs=15.55 | totalMs=15.55
2026-04-16 10:49:14.401 | step 1 | route=IT_TicketPost | empId=315 | query called at=10:49:14.401
2026-04-16 10:49:14.427 | step 2 | route=IT_TicketPost | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=25.38
2026-04-16 10:49:14.430 | step 3 | route=IT_TicketPost | empId=315 | apiMs=29.48 | totalMs=29.48
2026-04-16 10:49:14.433 | step 1 | route=IT_TicketPost | empId=315 | query called at=10:49:14.433
2026-04-16 10:49:14.463 | step 2 | route=IT_TicketPost | empId=315 | query=IT_Ticket_Save_SPOC | queryMs=27.23
2026-04-16 10:49:14.556 | step 3 | route=IT_TicketPost | empId=315 | apiMs=123.15 | totalMs=123.15
2026-04-16 10:49:14.557 | step 1 | route=IT_TicketPost | empId=315 | query called at=10:49:14.557
2026-04-16 10:49:14.559 | step 2 | route=IT_TicketPost | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-16 10:49:14.559 | step 3 | route=IT_TicketPost | empId=315 | apiMs=2.64 | totalMs=2.64
2026-04-16 10:49:14.560 | step 1 | route=IT_TicketPost | empId=315 | query called at=10:49:14.560
2026-04-16 10:49:14.561 | step 2 | route=IT_TicketPost | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-16 10:49:14.561 | step 3 | route=IT_TicketPost | empId=315 | apiMs=1.67 | totalMs=1.67
2026-04-16 10:49:16.355 | step 1 | route=IT_Ticket | empId=315 | query called at=10:49:16.355
2026-04-16 10:49:16.365 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-16 10:49:16.370 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-16 10:49:16.374 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-16 10:49:16.375 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-16 10:49:16.377 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-16 10:49:16.383 | step 2 | route=IT_Ticket | empId=315 | query=VMS_Comp_login_proc | queryMs=5.48
2026-04-16 10:49:16.383 | step 3 | route=IT_Ticket | empId=315 | apiMs=28.40 | totalMs=28.40
2026-04-16 10:49:16.383 | step 1 | route=IT_Ticket | empId=315 | query called at=10:49:16.383
2026-04-16 10:49:16.385 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-16 10:49:16.387 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-16 10:49:16.388 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-16 10:49:16.388 | step 3 | route=IT_Ticket | empId=315 | apiMs=4.92 | totalMs=4.92
2026-04-16 10:49:43.323 | step 1 | route=Ticket_Entry_SPOC_Module | empId=315 | query called at=10:49:43.323
2026-04-16 10:49:43.658 | step 2 | route=Ticket_Entry_SPOC_Module | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=334.29
2026-04-16 10:49:43.662 | step 3 | route=Ticket_Entry_SPOC_Module | empId=315 | apiMs=338.34 | totalMs=338.34
2026-04-16 10:49:49.151 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=315 | query called at=10:49:49.151
2026-04-16 10:49:49.162 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-16 10:49:49.165 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=315 | apiMs=14.05 | totalMs=14.05
2026-04-16 10:52:42.838 | step 1 | route=IT_TicketPost | empId=315 | query called at=10:52:42.838
2026-04-16 10:52:42.865 | step 2 | route=IT_TicketPost | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=26.15
2026-04-16 10:52:42.868 | step 3 | route=IT_TicketPost | empId=315 | apiMs=30.17 | totalMs=30.17
2026-04-16 10:52:42.871 | step 1 | route=IT_TicketPost | empId=315 | query called at=10:52:42.871
2026-04-16 10:52:43.040 | step 2 | route=IT_TicketPost | empId=315 | query=IT_Ticket_Save_SPOC | queryMs=165.95
2026-04-16 10:52:43.180 | step 3 | route=IT_TicketPost | empId=315 | apiMs=308.68 | totalMs=308.68
2026-04-16 10:52:43.180 | step 1 | route=IT_TicketPost | empId=315 | query called at=10:52:43.180
2026-04-16 10:52:43.182 | step 2 | route=IT_TicketPost | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-16 10:52:43.183 | step 3 | route=IT_TicketPost | empId=315 | apiMs=2.64 | totalMs=2.64
2026-04-16 10:52:44.766 | step 1 | route=IT_Ticket | empId=315 | query called at=10:52:44.766
2026-04-16 10:52:44.777 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-16 10:52:44.778 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-16 10:52:44.780 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-16 10:52:44.781 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-16 10:52:44.783 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-16 10:52:44.789 | step 2 | route=IT_Ticket | empId=315 | query=VMS_Comp_login_proc | queryMs=5.53
2026-04-16 10:52:44.789 | step 3 | route=IT_Ticket | empId=315 | apiMs=23.09 | totalMs=23.09
2026-04-16 10:52:44.790 | step 1 | route=IT_Ticket | empId=315 | query called at=10:52:44.790
2026-04-16 10:52:44.791 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-16 10:52:44.793 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-16 10:52:44.794 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-16 10:52:44.794 | step 3 | route=IT_Ticket | empId=315 | apiMs=4.70 | totalMs=4.70
2026-04-16 10:52:58.898 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=10:52:58.898
2026-04-16 10:52:58.951 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=52.43
2026-04-16 10:52:58.954 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=56.40 | totalMs=56.40
2026-04-16 10:52:59.610 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:52:59.610
2026-04-16 10:53:24.993 | step 1 | route=IT_Ticket | empId=67856 | query called at=10:53:24.993
2026-04-16 10:53:25.004 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-16 10:53:25.009 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-16 10:53:25.013 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-16 10:53:25.017 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-16 10:53:25.018 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-16 10:53:25.020 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-16 10:53:25.020 | step 3 | route=IT_Ticket | empId=67856 | apiMs=26.76 | totalMs=26.76
2026-04-16 10:53:25.020 | step 1 | route=IT_Ticket | empId=67856 | query called at=10:53:25.020
2026-04-16 10:53:25.023 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.7
2026-04-16 10:53:25.024 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-16 10:53:25.025 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-16 10:53:25.026 | step 3 | route=IT_Ticket | empId=67856 | apiMs=5.18 | totalMs=5.18
2026-04-16 10:53:26.206 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=10:53:26.206
2026-04-16 10:53:26.247 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=40.34
2026-04-16 10:53:26.251 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=2.11
2026-04-16 10:53:26.253 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=46.96 | totalMs=46.96
2026-04-16 10:53:26.253 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=10:53:26.253
2026-04-16 10:53:26.255 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-16 10:53:26.256 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-16 10:53:26.258 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-16 10:53:26.258 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=4.74 | totalMs=4.74
2026-04-16 10:53:26.259 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=10:53:26.259
2026-04-16 10:53:26.260 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-16 10:53:26.261 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-16 10:53:26.263 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-16 10:53:26.263 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=4.35 | totalMs=4.35
2026-04-16 10:53:26.505 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=10:53:26.505
2026-04-16 10:53:26.527 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=21.35
2026-04-16 10:53:26.528 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=22.28 | totalMs=22.28
2026-04-16 10:53:27.548 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:53:27.548
2026-04-16 10:53:33.293 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67856 | query called at=10:53:33.293
2026-04-16 10:53:33.474 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=180.43
2026-04-16 10:53:33.475 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67856 | apiMs=181.48 | totalMs=181.48
2026-04-16 10:53:36.180 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=10:53:36.180
2026-04-16 10:53:36.197 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=16.38
2026-04-16 10:53:36.200 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=19.89 | totalMs=19.89
2026-04-16 10:54:19.860 | step 1 | route=IT_TicketPost | empId=67856 | query called at=10:54:19.860
2026-04-16 10:54:19.871 | step 2 | route=IT_TicketPost | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-16 10:54:19.871 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=11.04 | totalMs=11.04
2026-04-16 10:54:19.872 | step 1 | route=IT_TicketPost | empId=67856 | query called at=10:54:19.872
2026-04-16 10:54:19.902 | step 2 | route=IT_TicketPost | empId=67856 | query=IT_Ticket_Save_SPOC | queryMs=29.7
2026-04-16 10:54:19.903 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=31.84 | totalMs=31.84
2026-04-16 10:54:19.904 | step 1 | route=IT_TicketPost | empId=67856 | query called at=10:54:19.904
2026-04-16 10:54:19.906 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-16 10:54:19.906 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=2.17 | totalMs=2.17
2026-04-16 10:54:19.906 | step 1 | route=IT_TicketPost | empId=67856 | query called at=10:54:19.906
2026-04-16 10:54:19.908 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-16 10:54:19.908 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=1.94 | totalMs=1.94
2026-04-16 10:54:20.131 | step 1 | route=IT_Ticket | empId=67856 | query called at=10:54:20.131
2026-04-16 10:54:20.141 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-04-16 10:54:20.142 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-16 10:54:20.144 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-16 10:54:20.145 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-16 10:54:20.147 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-16 10:54:20.148 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=1.12
2026-04-16 10:54:20.149 | step 3 | route=IT_Ticket | empId=67856 | apiMs=17.82 | totalMs=17.82
2026-04-16 10:54:20.149 | step 1 | route=IT_Ticket | empId=67856 | query called at=10:54:20.149
2026-04-16 10:54:20.151 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-16 10:54:20.152 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-16 10:54:20.154 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-16 10:54:20.154 | step 3 | route=IT_Ticket | empId=67856 | apiMs=4.76 | totalMs=4.76
2026-04-16 11:13:16.729 | step 5 | route=dashboard | empId=ASA0171 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-16 11:21:11.584 | step 1 | route=IT_Ticket | empId=66261 | query called at=11:21:11.584
2026-04-16 11:21:11.628 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=43.57
2026-04-16 11:21:11.633 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-04-16 11:21:11.638 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 11:21:11.641 | step 2 | route=IT_Ticket | empId=66261 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-16 11:21:13.483 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_it_Ticket_Details | queryMs=1841.07
2026-04-16 11:21:13.485 | step 2 | route=IT_Ticket | empId=66261 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-16 11:21:13.485 | step 3 | route=IT_Ticket | empId=66261 | apiMs=1,901.34 | totalMs=1,901.34
2026-04-16 11:21:13.486 | step 1 | route=IT_Ticket | empId=66261 | query called at=11:21:13.486
2026-04-16 11:21:14.856 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=11:21:14.856
2026-04-16 11:21:14.907 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=49.86
2026-04-16 11:21:14.907 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=51.01 | totalMs=51.01
2026-04-16 11:21:15.301 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:21:15.301
2026-04-16 11:21:15.329 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1842.32
2026-04-16 11:21:15.330 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-16 11:21:15.332 | step 2 | route=IT_Ticket | empId=66261 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-16 11:21:15.332 | step 3 | route=IT_Ticket | empId=66261 | apiMs=1,846.16 | totalMs=1,846.16
2026-04-16 11:21:27.071 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=11:21:27.071
2026-04-16 11:21:27.455 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=IT_Ticket_Update_SPOC | queryMs=383.26
2026-04-16 11:21:27.511 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=440.32 | totalMs=440.32
2026-04-16 11:21:27.514 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=11:21:27.514
2026-04-16 11:21:27.519 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-16 11:21:27.520 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-16 11:21:27.521 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-16 11:21:27.522 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=7.30 | totalMs=7.30
2026-04-16 11:21:27.744 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=11:21:27.744
2026-04-16 11:21:27.758 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=13.32
2026-04-16 11:21:27.758 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=14.24 | totalMs=14.24
2026-04-16 11:21:28.113 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:21:28.113
2026-04-16 11:33:44.007 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:33:44.007
2026-04-16 11:33:44.063 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=55.56
2026-04-16 11:33:44.064 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-16 11:33:44.066 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-16 11:33:44.082 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=15.89
2026-04-16 11:33:44.192 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=109.38
2026-04-16 11:33:44.197 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=5.49
2026-04-16 11:33:44.198 | step 3 | route=IT_Ticket | empId=43200 | apiMs=191.17 | totalMs=191.17
2026-04-16 11:33:44.198 | step 1 | route=IT_Ticket | empId=43200 | query called at=11:33:44.198
2026-04-16 11:33:44.303 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=104.61
2026-04-16 11:33:44.305 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-04-16 11:33:44.307 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-16 11:33:44.307 | step 3 | route=IT_Ticket | empId=43200 | apiMs=108.98 | totalMs=108.98
2026-04-16 11:33:54.122 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=11:33:54.122
2026-04-16 11:33:54.329 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=205.43
2026-04-16 11:33:54.329 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=206.54 | totalMs=206.54
2026-04-16 11:34:09.295 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=11:34:09.295
2026-04-16 11:34:09.315 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=19.21
2026-04-16 11:34:09.319 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=23.13 | totalMs=23.13
2026-04-16 11:35:02.332 | step 1 | route=IT_Ticket | empId=67832 | query called at=11:35:02.332
2026-04-16 11:35:02.344 | step 2 | route=IT_Ticket | empId=67832 | query=KPI_IT_Ticket_Details_New | queryMs=11.06
2026-04-16 11:35:02.346 | step 2 | route=IT_Ticket | empId=67832 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-16 11:35:02.347 | step 2 | route=IT_Ticket | empId=67832 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-16 11:35:02.356 | step 2 | route=IT_Ticket | empId=67832 | query=KPI_IT_Ticket_Details_New | queryMs=8.7
2026-04-16 11:35:02.360 | step 2 | route=IT_Ticket | empId=67832 | query=Kpi_it_Ticket_Details | queryMs=4.14
2026-04-16 11:35:02.365 | step 2 | route=IT_Ticket | empId=67832 | query=VMS_Comp_login_proc | queryMs=4.12
2026-04-16 11:35:02.365 | step 3 | route=IT_Ticket | empId=67832 | apiMs=33.03 | totalMs=33.03
2026-04-16 11:35:02.366 | step 1 | route=IT_Ticket | empId=67832 | query called at=11:35:02.366
2026-04-16 11:35:02.367 | step 2 | route=IT_Ticket | empId=67832 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-16 11:35:02.368 | step 2 | route=IT_Ticket | empId=67832 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-16 11:35:02.370 | step 2 | route=IT_Ticket | empId=67832 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-16 11:35:02.370 | step 3 | route=IT_Ticket | empId=67832 | apiMs=4.15 | totalMs=4.15
2026-04-16 11:35:19.257 | step 1 | route=IT_Ticket | empId=53519 | query called at=11:35:19.257
2026-04-16 11:35:19.268 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-16 11:35:19.270 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-16 11:35:19.271 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 11:35:19.273 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-16 11:35:19.274 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-16 11:35:19.281 | step 2 | route=IT_Ticket | empId=53519 | query=VMS_Comp_login_proc | queryMs=6.08
2026-04-16 11:35:19.281 | step 3 | route=IT_Ticket | empId=53519 | apiMs=23.93 | totalMs=23.93
2026-04-16 11:35:19.282 | step 1 | route=IT_Ticket | empId=53519 | query called at=11:35:19.282
2026-04-16 11:35:19.283 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-16 11:35:19.285 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 11:35:19.286 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-16 11:35:19.286 | step 3 | route=IT_Ticket | empId=53519 | apiMs=4.61 | totalMs=4.61
2026-04-16 11:35:40.332 | step 1 | route=HW_TicketFun | empId= | query called at=11:35:40.332
2026-04-16 11:35:40.343 | step 2 | route=HW_TicketFun | empId=67832 | query=Kpi_HW_Ticket_Details | queryMs=10.41
2026-04-16 11:35:40.343 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.56 | totalMs=11.56
2026-04-16 11:35:49.082 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53519 | query called at=11:35:49.082
2026-04-16 11:35:49.264 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=180.9
2026-04-16 11:35:49.267 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53519 | apiMs=184.85 | totalMs=184.85
2026-04-16 11:36:03.958 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53519 | query called at=11:36:03.958
2026-04-16 11:36:03.969 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-04-16 11:36:03.972 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53519 | apiMs=14.72 | totalMs=14.72
2026-04-16 11:37:04.499 | step 1 | route=IT_TicketPost | empId=53519 | query called at=11:37:04.499
2026-04-16 11:37:04.510 | step 2 | route=IT_TicketPost | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-16 11:37:04.513 | step 3 | route=IT_TicketPost | empId=53519 | apiMs=14.64 | totalMs=14.64
2026-04-16 11:37:04.517 | step 1 | route=IT_TicketPost | empId=53519 | query called at=11:37:04.517
2026-04-16 11:37:04.574 | step 2 | route=IT_TicketPost | empId=53519 | query=IT_Ticket_Save_SPOC | queryMs=54.27
2026-04-16 11:37:04.596 | step 3 | route=IT_TicketPost | empId=53519 | apiMs=79.36 | totalMs=79.36
2026-04-16 11:37:04.596 | step 1 | route=IT_TicketPost | empId=53519 | query called at=11:37:04.596
2026-04-16 11:37:04.621 | step 2 | route=IT_TicketPost | empId=53519 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.29
2026-04-16 11:37:04.621 | step 3 | route=IT_TicketPost | empId=53519 | apiMs=25.16 | totalMs=25.16
2026-04-16 11:37:04.622 | step 1 | route=IT_TicketPost | empId=53519 | query called at=11:37:04.622
2026-04-16 11:37:04.623 | step 2 | route=IT_TicketPost | empId=53519 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-16 11:37:04.624 | step 3 | route=IT_TicketPost | empId=53519 | apiMs=1.77 | totalMs=1.77
2026-04-16 11:37:04.957 | step 1 | route=IT_Ticket | empId=53519 | query called at=11:37:04.957
2026-04-16 11:37:04.968 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-16 11:37:04.970 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-16 11:37:04.971 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-16 11:37:04.973 | step 2 | route=IT_Ticket | empId=53519 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-16 11:37:04.974 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-16 11:37:04.980 | step 2 | route=IT_Ticket | empId=53519 | query=VMS_Comp_login_proc | queryMs=5.68
2026-04-16 11:37:04.980 | step 3 | route=IT_Ticket | empId=53519 | apiMs=23.05 | totalMs=23.05
2026-04-16 11:37:04.981 | step 1 | route=IT_Ticket | empId=53519 | query called at=11:37:04.981
2026-04-16 11:37:04.983 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-16 11:37:04.984 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-16 11:37:04.986 | step 2 | route=IT_Ticket | empId=53519 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-16 11:37:04.986 | step 3 | route=IT_Ticket | empId=53519 | apiMs=4.97 | totalMs=4.97
2026-04-16 11:45:21.530 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:45:21.530
2026-04-16 11:45:21.573 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=42.27
2026-04-16 11:45:21.575 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-16 11:45:21.576 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-16 11:45:21.577 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 11:45:21.603 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=24.91
2026-04-16 11:45:21.608 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=5.31
2026-04-16 11:45:21.609 | step 3 | route=IT_Ticket | empId=46290 | apiMs=79.04 | totalMs=79.04
2026-04-16 11:45:21.609 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:45:21.609
2026-04-16 11:45:21.629 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=19.07
2026-04-16 11:45:21.630 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-16 11:45:21.631 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 11:45:21.632 | step 3 | route=IT_Ticket | empId=46290 | apiMs=22.52 | totalMs=22.52
2026-04-16 11:45:31.024 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=11:45:31.024
2026-04-16 11:45:31.333 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=307.97
2026-04-16 11:45:31.336 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=311.78 | totalMs=311.78
2026-04-16 11:45:32.951 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=11:45:32.951
2026-04-16 11:45:33.003 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=51.45
2026-04-16 11:45:33.006 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=55.27 | totalMs=55.27
2026-04-16 11:46:20.619 | step 1 | route=IT_TicketPost | empId=46290 | query called at=11:46:20.619
2026-04-16 11:46:20.632 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=12.9
2026-04-16 11:46:20.636 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=16.71 | totalMs=16.71
2026-04-16 11:46:20.639 | step 1 | route=IT_TicketPost | empId=46290 | query called at=11:46:20.639
2026-04-16 11:46:20.692 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=51.01
2026-04-16 11:46:20.705 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=66.39 | totalMs=66.39
2026-04-16 11:46:20.705 | step 1 | route=IT_TicketPost | empId=46290 | query called at=11:46:20.705
2026-04-16 11:46:20.714 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.41
2026-04-16 11:46:20.715 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=9.29 | totalMs=9.29
2026-04-16 11:46:20.715 | step 1 | route=IT_TicketPost | empId=46290 | query called at=11:46:20.715
2026-04-16 11:46:20.723 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.03
2026-04-16 11:46:20.723 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=7.78 | totalMs=7.78
2026-04-16 11:46:23.677 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:46:23.677
2026-04-16 11:46:23.694 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=16.55
2026-04-16 11:46:23.702 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=7.68
2026-04-16 11:46:23.711 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-04-16 11:46:23.719 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-04-16 11:46:23.726 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=6.25
2026-04-16 11:46:23.730 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=3.52
2026-04-16 11:46:23.730 | step 3 | route=IT_Ticket | empId=46290 | apiMs=52.72 | totalMs=52.72
2026-04-16 11:46:23.731 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:46:23.731
2026-04-16 11:46:23.732 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-16 11:46:23.733 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-16 11:46:23.734 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-16 11:46:23.734 | step 3 | route=IT_Ticket | empId=46290 | apiMs=3.88 | totalMs=3.88
2026-04-16 11:47:55.244 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:47:55.244
2026-04-16 11:47:55.327 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=82.4
2026-04-16 11:47:55.331 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=86.48 | totalMs=86.48
2026-04-16 11:47:56.131 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:56.131
2026-04-16 11:48:01.986 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:48:01.986
2026-04-16 11:48:02.058 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=71.14
2026-04-16 11:48:02.070 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=10.9
2026-04-16 11:48:02.077 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=90.68 | totalMs=90.68
2026-04-16 11:48:02.077 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:48:02.077
2026-04-16 11:48:02.079 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-16 11:48:02.081 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-16 11:48:02.082 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-16 11:48:02.082 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=5.22 | totalMs=5.22
2026-04-16 11:48:05.496 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:48:05.496
2026-04-16 11:48:05.498 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-16 11:48:05.499 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-16 11:48:05.501 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-16 11:48:05.501 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=5.15 | totalMs=5.15
2026-04-16 11:48:07.507 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:48:07.507
2026-04-16 11:48:07.527 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.28
2026-04-16 11:48:07.527 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=20.29 | totalMs=20.29
2026-04-16 11:48:08.253 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:48:08.253
2026-04-16 12:06:09.102 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=12:06:09.102
2026-04-16 12:06:09.170 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=66.8
2026-04-16 12:06:09.173 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=71.32 | totalMs=71.32
2026-04-16 12:06:09.651 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:06:09.651
2026-04-16 12:06:14.391 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:06:14.391
2026-04-16 12:06:14.448 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=53.65
2026-04-16 12:06:14.472 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=IT_Ticket_Update_SPOC | queryMs=10.45
2026-04-16 12:06:14.475 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=84.38 | totalMs=84.38
2026-04-16 12:06:14.476 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:06:14.476
2026-04-16 12:06:14.501 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.35
2026-04-16 12:06:14.502 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-16 12:06:14.504 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-16 12:06:14.504 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=28.38 | totalMs=28.38
2026-04-16 12:06:15.785 | step 1 | route=SPOC_Entry_Save | empId=63473 | query called at=12:06:15.785
2026-04-16 12:06:15.787 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-16 12:06:15.788 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-16 12:06:15.789 | step 2 | route=SPOC_Entry_Save | empId=63473 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-16 12:06:15.789 | step 3 | route=SPOC_Entry_Save | empId=63473 | apiMs=4.55 | totalMs=4.55
2026-04-16 12:06:16.659 | step 1 | route=Ticket_SPOC_Approve | empId=63473 | query called at=12:06:16.659
2026-04-16 12:06:16.675 | step 2 | route=Ticket_SPOC_Approve | empId=63473 | query=IT_TIcket_SPOCApp_Report | queryMs=16.2
2026-04-16 12:06:16.676 | step 3 | route=Ticket_SPOC_Approve | empId=63473 | apiMs=17.16 | totalMs=17.16
2026-04-16 12:06:17.184 | step 4 | route=pageRenderd | empId=63473 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:06:17.184
2026-04-16 12:16:35.971 | step 1 | route=IT_Ticket | empId=42058 | query called at=12:16:35.971
2026-04-16 12:16:36.530 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=559.02
2026-04-16 12:16:36.532 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-16 12:16:36.534 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-16 12:16:36.535 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-16 12:16:36.560 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_it_Ticket_Details | queryMs=24.53
2026-04-16 12:16:36.566 | step 2 | route=IT_Ticket | empId=42058 | query=VMS_Comp_login_proc | queryMs=5.3
2026-04-16 12:16:36.566 | step 3 | route=IT_Ticket | empId=42058 | apiMs=595.25 | totalMs=595.25
2026-04-16 12:16:36.567 | step 1 | route=IT_Ticket | empId=42058 | query called at=12:16:36.567
2026-04-16 12:16:36.586 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=19.08
2026-04-16 12:16:36.587 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-16 12:16:36.588 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-16 12:16:36.589 | step 3 | route=IT_Ticket | empId=42058 | apiMs=22.29 | totalMs=22.29
2026-04-16 12:16:48.618 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42058 | query called at=12:16:48.618
2026-04-16 12:16:48.756 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=137.43
2026-04-16 12:16:48.759 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42058 | apiMs=141.32 | totalMs=141.32
2026-04-16 12:16:50.308 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42058 | query called at=12:16:50.308
2026-04-16 12:16:50.337 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=28.23
2026-04-16 12:16:50.340 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42058 | apiMs=32.15 | totalMs=32.15
2026-04-16 12:18:29.574 | step 1 | route=IT_TicketPost | empId=42058 | query called at=12:18:29.574
2026-04-16 12:18:29.585 | step 2 | route=IT_TicketPost | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-16 12:18:29.585 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=11.14 | totalMs=11.14
2026-04-16 12:18:29.586 | step 1 | route=IT_TicketPost | empId=42058 | query called at=12:18:29.586
2026-04-16 12:18:29.906 | step 2 | route=IT_TicketPost | empId=42058 | query=IT_Ticket_Save_SPOC | queryMs=320.22
2026-04-16 12:18:29.965 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=379.20 | totalMs=379.20
2026-04-16 12:18:29.965 | step 1 | route=IT_TicketPost | empId=42058 | query called at=12:18:29.965
2026-04-16 12:18:29.967 | step 2 | route=IT_TicketPost | empId=42058 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-16 12:18:29.968 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=2.17 | totalMs=2.17
2026-04-16 12:18:29.968 | step 1 | route=IT_TicketPost | empId=42058 | query called at=12:18:29.968
2026-04-16 12:18:29.969 | step 2 | route=IT_TicketPost | empId=42058 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-16 12:18:29.969 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=1.38 | totalMs=1.38
2026-04-16 12:18:31.242 | step 1 | route=IT_Ticket | empId=42058 | query called at=12:18:31.242
2026-04-16 12:18:31.252 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-04-16 12:18:31.254 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-16 12:18:31.255 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-16 12:18:31.256 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-16 12:18:31.270 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_it_Ticket_Details | queryMs=13.64
2026-04-16 12:18:31.274 | step 2 | route=IT_Ticket | empId=42058 | query=VMS_Comp_login_proc | queryMs=3.6
2026-04-16 12:18:31.275 | step 3 | route=IT_Ticket | empId=42058 | apiMs=32.17 | totalMs=32.17
2026-04-16 12:18:31.275 | step 1 | route=IT_Ticket | empId=42058 | query called at=12:18:31.275
2026-04-16 12:18:31.287 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=11.03
2026-04-16 12:18:31.288 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-16 12:18:31.289 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-16 12:18:31.289 | step 3 | route=IT_Ticket | empId=42058 | apiMs=14.14 | totalMs=14.14
2026-04-16 12:19:11.665 | step 1 | route=IT_Ticket | empId=53142 | query called at=12:19:11.665
2026-04-16 12:19:11.676 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-16 12:19:11.680 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-16 12:19:11.684 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-16 12:19:11.688 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-16 12:19:11.690 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-16 12:19:11.696 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=6.05
2026-04-16 12:19:11.696 | step 3 | route=IT_Ticket | empId=53142 | apiMs=31.81 | totalMs=31.81
2026-04-16 12:19:11.697 | step 1 | route=IT_Ticket | empId=53142 | query called at=12:19:11.697
2026-04-16 12:19:11.699 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-16 12:19:11.700 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 12:19:11.701 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-16 12:19:11.702 | step 3 | route=IT_Ticket | empId=53142 | apiMs=4.82 | totalMs=4.82
2026-04-16 12:19:12.997 | step 1 | route=IT_Ticket_Report | empId=53142 | query called at=12:19:12.997
2026-04-16 12:19:13.607 | step 2 | route=IT_Ticket_Report | empId=53142 | query=kpi_it_ticket_report_page_proc | queryMs=608.77
2026-04-16 12:19:13.610 | step 3 | route=IT_Ticket_Report | empId=53142 | apiMs=613.02 | totalMs=613.02
2026-04-16 12:19:16.410 | step 4 | route=pageRenderd | empId=53142 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:19:16.410
2026-04-16 12:46:51.026 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:46:51.026
2026-04-16 12:46:51.071 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=44.01
2026-04-16 12:46:51.073 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-16 12:46:51.074 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-16 12:46:51.076 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-16 12:46:51.101 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=25.26
2026-04-16 12:46:51.107 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.26
2026-04-16 12:46:51.107 | step 3 | route=IT_Ticket | empId=60438 | apiMs=81.05 | totalMs=81.05
2026-04-16 12:46:51.108 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:46:51.108
2026-04-16 12:46:51.127 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=19.28
2026-04-16 12:46:51.129 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-16 12:46:51.130 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-16 12:46:51.130 | step 3 | route=IT_Ticket | empId=60438 | apiMs=22.58 | totalMs=22.58
2026-04-16 12:46:58.140 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=12:46:58.140
2026-04-16 12:46:58.196 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.24
2026-04-16 12:46:58.199 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=59.18 | totalMs=59.18
2026-04-16 12:47:00.460 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=12:47:00.460
2026-04-16 12:47:00.470 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-16 12:47:00.474 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=13.85 | totalMs=13.85
2026-04-16 12:47:51.970 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:47:51.970
2026-04-16 12:47:51.994 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=22.75
2026-04-16 12:47:51.998 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=28.20 | totalMs=28.20
2026-04-16 12:47:52.002 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:47:52.002
2026-04-16 12:47:52.038 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=33.46
2026-04-16 12:47:52.041 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=39.32 | totalMs=39.32
2026-04-16 12:47:52.041 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:47:52.041
2026-04-16 12:47:52.066 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.95
2026-04-16 12:47:52.066 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=24.91 | totalMs=24.91
2026-04-16 12:47:52.067 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:47:52.067
2026-04-16 12:47:52.068 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-16 12:47:52.068 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.63 | totalMs=1.63
2026-04-16 12:47:52.316 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:47:52.316
2026-04-16 12:47:52.327 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-16 12:47:52.329 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-16 12:47:52.330 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-16 12:47:52.332 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-16 12:47:52.333 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-16 12:47:52.335 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.42
2026-04-16 12:47:52.336 | step 3 | route=IT_Ticket | empId=60438 | apiMs=19.35 | totalMs=19.35
2026-04-16 12:47:52.336 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:47:52.336
2026-04-16 12:47:52.338 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-16 12:47:52.339 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-16 12:47:52.341 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-16 12:47:52.341 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.94 | totalMs=4.94
2026-04-16 12:53:48.227 | step 1 | route=IT_Ticket | empId=40822 | query called at=12:53:48.227
2026-04-16 12:53:48.259 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=30.61
2026-04-16 12:53:48.263 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-16 12:53:48.267 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-16 12:53:48.271 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-16 12:53:48.288 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=16.35
2026-04-16 12:53:48.292 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=3.63
2026-04-16 12:53:48.292 | step 3 | route=IT_Ticket | empId=40822 | apiMs=64.81 | totalMs=64.81
2026-04-16 12:53:48.293 | step 1 | route=IT_Ticket | empId=40822 | query called at=12:53:48.293
2026-04-16 12:53:48.305 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=12.24
2026-04-16 12:53:48.307 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-16 12:53:48.308 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-16 12:53:48.308 | step 3 | route=IT_Ticket | empId=40822 | apiMs=15.36 | totalMs=15.36
2026-04-16 12:56:21.981 | step 1 | route=IT_Ticket | empId=61465 | query called at=12:56:21.981
2026-04-16 12:56:21.992 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-16 12:56:21.997 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-16 12:56:22.001 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-16 12:56:22.005 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-16 12:56:22.007 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-16 12:56:22.013 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=5.62
2026-04-16 12:56:22.013 | step 3 | route=IT_Ticket | empId=61465 | apiMs=32.13 | totalMs=32.13
2026-04-16 12:56:22.014 | step 1 | route=IT_Ticket | empId=61465 | query called at=12:56:22.014
2026-04-16 12:56:22.015 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-16 12:56:22.017 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 12:56:22.018 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-16 12:56:22.018 | step 3 | route=IT_Ticket | empId=61465 | apiMs=4.72 | totalMs=4.72
2026-04-16 13:02:08.619 | step 1 | route=IT_Ticket | empId=40822 | query called at=13:02:08.619
2026-04-16 13:02:08.662 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=42.39
2026-04-16 13:02:08.664 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-04-16 13:02:08.665 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 13:02:08.667 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-16 13:02:08.691 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=24.17
2026-04-16 13:02:08.697 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=5.24
2026-04-16 13:02:08.697 | step 3 | route=IT_Ticket | empId=40822 | apiMs=78.46 | totalMs=78.46
2026-04-16 13:02:08.698 | step 1 | route=IT_Ticket | empId=40822 | query called at=13:02:08.698
2026-04-16 13:02:08.717 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=18.47
2026-04-16 13:02:08.718 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-16 13:02:08.720 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-16 13:02:08.720 | step 3 | route=IT_Ticket | empId=40822 | apiMs=22.04 | totalMs=22.04
2026-04-16 13:02:17.279 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=13:02:17.279
2026-04-16 13:02:17.546 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=265.67
2026-04-16 13:02:17.546 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=266.80 | totalMs=266.80
2026-04-16 13:02:19.816 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=13:02:19.816
2026-04-16 13:02:19.836 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=20
2026-04-16 13:02:19.840 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=24.15 | totalMs=24.15
2026-04-16 13:03:19.642 | step 1 | route=IT_Ticket | empId=55880 | query called at=13:03:19.642
2026-04-16 13:03:19.652 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-04-16 13:03:19.656 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-16 13:03:19.660 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-16 13:03:19.664 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-16 13:03:19.665 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-16 13:03:19.669 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=3.55
2026-04-16 13:03:19.669 | step 3 | route=IT_Ticket | empId=55880 | apiMs=27.47 | totalMs=27.47
2026-04-16 13:03:19.670 | step 1 | route=IT_Ticket | empId=55880 | query called at=13:03:19.670
2026-04-16 13:03:19.671 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-16 13:03:19.672 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-16 13:03:19.673 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-16 13:03:19.674 | step 3 | route=IT_Ticket | empId=55880 | apiMs=4.02 | totalMs=4.02
2026-04-16 13:03:27.431 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55880 | query called at=13:03:27.431
2026-04-16 13:03:27.865 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=433.24
2026-04-16 13:03:27.869 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55880 | apiMs=437.43 | totalMs=437.43
2026-04-16 13:03:29.878 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query called at=13:03:29.878
2026-04-16 13:03:29.905 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=26.12
2026-04-16 13:03:29.908 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55880 | apiMs=30.06 | totalMs=30.06
2026-04-16 13:03:55.200 | step 1 | route=IT_TicketPost | empId=55880 | query called at=13:03:55.200
2026-04-16 13:03:55.212 | step 2 | route=IT_TicketPost | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-04-16 13:03:55.212 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=12.25 | totalMs=12.25
2026-04-16 13:03:55.213 | step 1 | route=IT_TicketPost | empId=55880 | query called at=13:03:55.213
2026-04-16 13:03:55.238 | step 2 | route=IT_TicketPost | empId=55880 | query=IT_Ticket_Save_SPOC | queryMs=25.09
2026-04-16 13:03:55.240 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=27.60 | totalMs=27.60
2026-04-16 13:03:55.241 | step 1 | route=IT_TicketPost | empId=55880 | query called at=13:03:55.241
2026-04-16 13:03:55.265 | step 2 | route=IT_TicketPost | empId=55880 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.99
2026-04-16 13:03:55.266 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=25.00 | totalMs=25.00
2026-04-16 13:03:55.266 | step 1 | route=IT_TicketPost | empId=55880 | query called at=13:03:55.266
2026-04-16 13:03:55.267 | step 2 | route=IT_TicketPost | empId=55880 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-16 13:03:55.268 | step 3 | route=IT_TicketPost | empId=55880 | apiMs=1.78 | totalMs=1.78
2026-04-16 13:03:58.269 | step 1 | route=IT_Ticket | empId=55880 | query called at=13:03:58.269
2026-04-16 13:03:58.279 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-16 13:03:58.284 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-16 13:03:58.288 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-16 13:03:58.289 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-16 13:03:58.291 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-04-16 13:03:58.292 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=1.19
2026-04-16 13:03:58.293 | step 3 | route=IT_Ticket | empId=55880 | apiMs=24.07 | totalMs=24.07
2026-04-16 13:03:58.293 | step 1 | route=IT_Ticket | empId=55880 | query called at=13:03:58.293
2026-04-16 13:03:58.295 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-16 13:03:58.296 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-16 13:03:58.297 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-16 13:03:58.298 | step 3 | route=IT_Ticket | empId=55880 | apiMs=4.53 | totalMs=4.53
2026-04-16 13:04:07.573 | step 1 | route=IT_TicketPost | empId=40822 | query called at=13:04:07.573
2026-04-16 13:04:07.584 | step 2 | route=IT_TicketPost | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-16 13:04:07.587 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=14.05 | totalMs=14.05
2026-04-16 13:04:07.590 | step 1 | route=IT_TicketPost | empId=40822 | query called at=13:04:07.590
2026-04-16 13:04:07.629 | step 2 | route=IT_TicketPost | empId=40822 | query=IT_Ticket_Save_SPOC | queryMs=35.74
2026-04-16 13:04:07.631 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=40.62 | totalMs=40.62
2026-04-16 13:04:07.631 | step 1 | route=IT_TicketPost | empId=40822 | query called at=13:04:07.631
2026-04-16 13:04:07.633 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-16 13:04:07.633 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=1.95 | totalMs=1.95
2026-04-16 13:04:07.857 | step 1 | route=IT_Ticket | empId=40822 | query called at=13:04:07.857
2026-04-16 13:04:07.868 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-16 13:04:07.870 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-16 13:04:07.871 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-16 13:04:07.873 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-16 13:04:07.874 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-16 13:04:07.876 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=1.17
2026-04-16 13:04:07.876 | step 3 | route=IT_Ticket | empId=40822 | apiMs=18.87 | totalMs=18.87
2026-04-16 13:04:07.877 | step 1 | route=IT_Ticket | empId=40822 | query called at=13:04:07.877
2026-04-16 13:04:07.878 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-16 13:04:07.879 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-16 13:04:07.881 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-16 13:04:07.881 | step 3 | route=IT_Ticket | empId=40822 | apiMs=4.54 | totalMs=4.54
2026-04-16 14:46:08.484 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:46:08.484
2026-04-16 14:46:08.531 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=46.85
2026-04-16 14:46:08.535 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=51.17 | totalMs=51.17
2026-04-16 14:46:08.892 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:46:08.892
2026-04-16 15:01:23.561 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:01:23.561
2026-04-16 15:01:23.884 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=322.21
2026-04-16 15:01:23.886 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-16 15:01:23.888 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-16 15:01:23.889 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-16 15:01:23.930 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=40.84
2026-04-16 15:01:23.935 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=4.55
2026-04-16 15:01:23.936 | step 3 | route=IT_Ticket | empId=51700 | apiMs=374.31 | totalMs=374.31
2026-04-16 15:01:23.936 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:01:23.936
2026-04-16 15:01:23.967 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=30.71
2026-04-16 15:01:23.969 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-16 15:01:23.970 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-16 15:01:23.971 | step 3 | route=IT_Ticket | empId=51700 | apiMs=34.52 | totalMs=34.52
2026-04-16 15:01:37.853 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=15:01:37.853
2026-04-16 15:01:38.164 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=311.32
2026-04-16 15:01:38.168 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=315.18 | totalMs=315.18
2026-04-16 15:01:39.576 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=15:01:39.576
2026-04-16 15:01:39.602 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=26.12
2026-04-16 15:01:39.606 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=29.98 | totalMs=29.98
2026-04-16 15:02:07.771 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:02:07.771
2026-04-16 15:02:07.796 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=23.92
2026-04-16 15:02:07.800 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=28.37 | totalMs=28.37
2026-04-16 15:02:07.803 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:02:07.803
2026-04-16 15:02:07.863 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=57.37
2026-04-16 15:02:07.866 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=62.90 | totalMs=62.90
2026-04-16 15:02:07.866 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:02:07.866
2026-04-16 15:02:07.883 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.73
2026-04-16 15:02:07.883 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=16.56 | totalMs=16.56
2026-04-16 15:02:09.664 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:02:09.664
2026-04-16 15:02:09.676 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-04-16 15:02:09.684 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=4.13
2026-04-16 15:02:09.691 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.26
2026-04-16 15:02:09.696 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=4.8
2026-04-16 15:02:09.698 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-16 15:02:09.705 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=6.3
2026-04-16 15:02:09.705 | step 3 | route=IT_Ticket | empId=51700 | apiMs=41.54 | totalMs=41.54
2026-04-16 15:02:09.706 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:02:09.706
2026-04-16 15:02:09.707 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-16 15:02:09.709 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-04-16 15:02:09.711 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-16 15:02:09.711 | step 3 | route=IT_Ticket | empId=51700 | apiMs=5.27 | totalMs=5.27
2026-04-16 15:06:26.602 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:06:26.602
2026-04-16 15:06:26.613 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-16 15:06:26.618 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-16 15:06:26.622 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-16 15:06:26.625 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-16 15:06:26.651 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=25.44
2026-04-16 15:06:26.657 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=5.32
2026-04-16 15:06:26.657 | step 3 | route=IT_Ticket | empId=38722 | apiMs=54.99 | totalMs=54.99
2026-04-16 15:06:26.658 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:06:26.658
2026-04-16 15:06:26.677 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=19.33
2026-04-16 15:06:26.679 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-16 15:06:26.680 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-16 15:06:26.680 | step 3 | route=IT_Ticket | empId=38722 | apiMs=22.69 | totalMs=22.69
2026-04-16 15:06:55.967 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=15:06:55.967
2026-04-16 15:06:56.109 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=141.78
2026-04-16 15:06:56.113 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=145.81 | totalMs=145.81
2026-04-16 15:06:59.552 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=15:06:59.552
2026-04-16 15:06:59.565 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-04-16 15:06:59.568 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=16.34 | totalMs=16.34
2026-04-16 15:08:25.074 | step 1 | route=IT_TicketPost | empId=38722 | query called at=15:08:25.074
2026-04-16 15:08:25.084 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-04-16 15:08:25.088 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=13.93 | totalMs=13.93
2026-04-16 15:08:25.091 | step 1 | route=IT_TicketPost | empId=38722 | query called at=15:08:25.091
2026-04-16 15:08:25.117 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=23.34
2026-04-16 15:08:25.119 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=27.96 | totalMs=27.96
2026-04-16 15:08:25.119 | step 1 | route=IT_TicketPost | empId=38722 | query called at=15:08:25.119
2026-04-16 15:08:25.134 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.97
2026-04-16 15:08:25.134 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=14.79 | totalMs=14.79
2026-04-16 15:08:25.480 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:08:25.480
2026-04-16 15:08:25.490 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-04-16 15:08:25.491 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-16 15:08:25.493 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-16 15:08:25.494 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-16 15:08:25.495 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-16 15:08:25.500 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=4.08
2026-04-16 15:08:25.500 | step 3 | route=IT_Ticket | empId=38722 | apiMs=20.02 | totalMs=20.02
2026-04-16 15:08:25.500 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:08:25.500
2026-04-16 15:08:25.502 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.6
2026-04-16 15:08:25.504 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-16 15:08:25.505 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-16 15:08:25.505 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.98 | totalMs=4.98
2026-04-16 15:26:22.351 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:26:22.351
2026-04-16 15:26:22.411 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=58.9
2026-04-16 15:26:22.416 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.96
2026-04-16 15:26:22.420 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-16 15:26:22.431 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-16 15:26:22.466 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=34.52
2026-04-16 15:26:22.470 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=4.38
2026-04-16 15:26:22.471 | step 3 | route=IT_Ticket | empId=27862 | apiMs=119.80 | totalMs=119.80
2026-04-16 15:26:22.471 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:26:22.471
2026-04-16 15:26:22.485 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=13.03
2026-04-16 15:26:22.486 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-16 15:26:22.487 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-16 15:26:22.487 | step 3 | route=IT_Ticket | empId=27862 | apiMs=16.06 | totalMs=16.06
2026-04-16 15:26:30.847 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=15:26:30.847
2026-04-16 15:26:30.987 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=139.12
2026-04-16 15:26:30.988 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=140.27 | totalMs=140.27
2026-04-16 15:26:35.641 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=15:26:35.641
2026-04-16 15:26:35.669 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=26.89
2026-04-16 15:26:35.672 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=30.78 | totalMs=30.78
2026-04-16 15:28:07.033 | step 1 | route=IT_TicketPost | empId=27862 | query called at=15:28:07.033
2026-04-16 15:28:07.044 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-16 15:28:07.048 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=14.46 | totalMs=14.46
2026-04-16 15:28:07.051 | step 1 | route=IT_TicketPost | empId=27862 | query called at=15:28:07.051
2026-04-16 15:28:07.084 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=30.15
2026-04-16 15:28:07.087 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=36.04 | totalMs=36.04
2026-04-16 15:28:07.087 | step 1 | route=IT_TicketPost | empId=27862 | query called at=15:28:07.087
2026-04-16 15:28:07.105 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.88
2026-04-16 15:28:07.106 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=18.70 | totalMs=18.70
2026-04-16 15:28:09.573 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:28:09.573
2026-04-16 15:28:09.585 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-04-16 15:28:09.594 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=4.77
2026-04-16 15:28:09.598 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-16 15:28:09.602 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-16 15:28:09.603 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-04-16 15:28:09.607 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=3.45
2026-04-16 15:28:09.607 | step 3 | route=IT_Ticket | empId=27862 | apiMs=33.99 | totalMs=33.99
2026-04-16 15:28:09.608 | step 1 | route=IT_Ticket | empId=27862 | query called at=15:28:09.608
2026-04-16 15:28:09.609 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-16 15:28:09.611 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-16 15:28:09.614 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=3.2
2026-04-16 15:28:09.615 | step 3 | route=IT_Ticket | empId=27862 | apiMs=6.67 | totalMs=6.67
2026-04-16 15:32:16.306 | step 1 | route=Ticket_SPOC_Approve | empId=21777 | query called at=15:32:16.306
2026-04-16 15:32:16.399 | step 2 | route=Ticket_SPOC_Approve | empId=21777 | query=IT_TIcket_SPOCApp_Report | queryMs=92.48
2026-04-16 15:32:16.402 | step 3 | route=Ticket_SPOC_Approve | empId=21777 | apiMs=96.49 | totalMs=96.49
2026-04-16 15:32:16.761 | step 4 | route=pageRenderd | empId=21777 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:32:16.761
2026-04-16 15:32:32.644 | step 1 | route=SPOC_Entry_Save | empId=21777 | query called at=15:32:32.644
2026-04-16 15:32:32.706 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=IT_Ticket_Update_SPOC | queryMs=60.75
2026-04-16 15:32:32.729 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=IT_Ticket_Update_SPOC | queryMs=18.77
2026-04-16 15:32:32.734 | step 3 | route=SPOC_Entry_Save | empId=21777 | apiMs=89.55 | totalMs=89.55
2026-04-16 15:32:32.737 | step 1 | route=SPOC_Entry_Save | empId=21777 | query called at=15:32:32.737
2026-04-16 15:32:32.762 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.6
2026-04-16 15:32:32.763 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-16 15:32:32.764 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-16 15:32:32.765 | step 3 | route=SPOC_Entry_Save | empId=21777 | apiMs=28.18 | totalMs=28.18
2026-04-16 15:32:43.861 | step 1 | route=SPOC_Entry_Save | empId=21777 | query called at=15:32:43.861
2026-04-16 15:32:43.863 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-16 15:32:43.867 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-16 15:32:43.871 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-16 15:32:43.874 | step 3 | route=SPOC_Entry_Save | empId=21777 | apiMs=13.26 | totalMs=13.26
2026-04-16 15:32:44.361 | step 1 | route=SPOC_Entry_Save | empId=21777 | query called at=15:32:44.361
2026-04-16 15:32:44.377 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=IT_Ticket_Update_SPOC | queryMs=15.29
2026-04-16 15:32:44.382 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=IT_Ticket_Update_SPOC | queryMs=3.14
2026-04-16 15:32:44.384 | step 3 | route=SPOC_Entry_Save | empId=21777 | apiMs=23.31 | totalMs=23.31
2026-04-16 15:32:44.389 | step 5 | route=SPOC_Entry_Save | empId=21777 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (38850).
2026-04-16 15:32:44.610 | step 1 | route=Ticket_SPOC_Approve | empId=21777 | query called at=15:32:44.610
2026-04-16 15:32:44.625 | step 2 | route=Ticket_SPOC_Approve | empId=21777 | query=IT_TIcket_SPOCApp_Report | queryMs=14.19
2026-04-16 15:32:44.625 | step 3 | route=Ticket_SPOC_Approve | empId=21777 | apiMs=15.10 | totalMs=15.10
2026-04-16 15:32:44.933 | step 4 | route=pageRenderd | empId=21777 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:32:44.933
2026-04-16 15:35:34.624 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:35:34.624
2026-04-16 15:35:34.677 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=52.51
2026-04-16 15:35:34.681 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=56.63 | totalMs=56.63
2026-04-16 15:35:35.672 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:35:35.672
2026-04-16 15:36:47.582 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=15:36:47.582
2026-04-16 15:36:47.603 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=20.84
2026-04-16 15:36:47.607 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=24.93 | totalMs=24.93
2026-04-16 15:36:48.929 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:36:48.929
2026-04-16 15:36:52.762 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=15:36:52.762
2026-04-16 15:36:52.803 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=40.61
2026-04-16 15:36:52.820 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=57.41 | totalMs=57.41
2026-04-16 15:36:52.823 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=15:36:52.823
2026-04-16 15:36:52.833 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.18
2026-04-16 15:36:52.841 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.06
2026-04-16 15:36:52.849 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.07
2026-04-16 15:36:52.850 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=26.58 | totalMs=26.58
2026-04-16 15:36:53.124 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=15:36:53.124
2026-04-16 15:36:53.150 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=24.72
2026-04-16 15:36:53.150 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=25.86 | totalMs=25.86
2026-04-16 15:36:53.755 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:36:53.755
2026-04-16 16:15:08.525 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:15:08.525
2026-04-16 16:15:08.596 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=70.39
2026-04-16 16:15:08.613 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=13.58
2026-04-16 16:15:08.629 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=13.52
2026-04-16 16:15:08.646 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=14.31
2026-04-16 16:15:08.705 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=57.99
2026-04-16 16:15:08.721 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=15.48
2026-04-16 16:15:08.721 | step 3 | route=IT_Ticket | empId=59261 | apiMs=196.12 | totalMs=196.12
2026-04-16 16:15:08.721 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:15:08.721
2026-04-16 16:15:08.759 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=37.08
2026-04-16 16:15:08.778 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=18.55
2026-04-16 16:15:08.797 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=19.07
2026-04-16 16:15:08.797 | step 3 | route=IT_Ticket | empId=59261 | apiMs=76.05 | totalMs=76.05
2026-04-16 16:15:22.578 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=16:15:22.578
2026-04-16 16:15:22.805 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=226.15
2026-04-16 16:15:22.806 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=227.34 | totalMs=227.34
2026-04-16 16:15:23.993 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=16:15:23.993
2026-04-16 16:15:24.034 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=40.34
2026-04-16 16:15:24.038 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=44.76 | totalMs=44.76
2026-04-16 16:16:47.240 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:16:47.240
2026-04-16 16:16:47.256 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=14.95
2026-04-16 16:16:47.256 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=16.25 | totalMs=16.25
2026-04-16 16:16:47.257 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:16:47.257
2026-04-16 16:16:47.497 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=239.73
2026-04-16 16:16:47.504 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=246.35 | totalMs=246.35
2026-04-16 16:16:47.504 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:16:47.504
2026-04-16 16:16:47.542 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=37.07
2026-04-16 16:16:47.542 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=38.08 | totalMs=38.08
2026-04-16 16:16:47.770 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:16:47.770
2026-04-16 16:16:47.787 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=15.9
2026-04-16 16:16:47.795 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-04-16 16:16:47.804 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-04-16 16:16:47.812 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.32
2026-04-16 16:16:47.821 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=7.92
2026-04-16 16:16:47.833 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=11.68
2026-04-16 16:16:47.833 | step 3 | route=IT_Ticket | empId=59261 | apiMs=62.69 | totalMs=62.69
2026-04-16 16:16:47.834 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:16:47.834
2026-04-16 16:16:47.841 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=7.19
2026-04-16 16:16:47.850 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-04-16 16:16:47.858 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-04-16 16:16:47.858 | step 3 | route=IT_Ticket | empId=59261 | apiMs=24.71 | totalMs=24.71
2026-04-16 16:16:53.413 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=16:16:53.413
2026-04-16 16:16:53.837 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=423.77
2026-04-16 16:16:53.838 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=425.18 | totalMs=425.18
2026-04-16 16:16:55.140 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=16:16:55.140
2026-04-16 16:16:55.152 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-04-16 16:16:55.156 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=15.56 | totalMs=15.56
2026-04-16 16:18:49.562 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:18:49.562
2026-04-16 16:18:49.587 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=24.25
2026-04-16 16:18:49.591 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=28.54 | totalMs=28.54
2026-04-16 16:18:49.594 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:18:49.594
2026-04-16 16:18:49.621 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=24
2026-04-16 16:18:49.639 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=45.01 | totalMs=45.01
2026-04-16 16:18:49.639 | step 1 | route=IT_TicketPost | empId=59261 | query called at=16:18:49.639
2026-04-16 16:18:49.642 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-16 16:18:49.642 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.58 | totalMs=2.58
2026-04-16 16:18:49.875 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:18:49.875
2026-04-16 16:18:49.885 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-16 16:18:49.887 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-16 16:18:49.888 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-16 16:18:49.890 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-16 16:18:49.892 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-16 16:18:49.898 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.78
2026-04-16 16:18:49.898 | step 3 | route=IT_Ticket | empId=59261 | apiMs=23.50 | totalMs=23.50
2026-04-16 16:18:49.899 | step 1 | route=IT_Ticket | empId=59261 | query called at=16:18:49.899
2026-04-16 16:18:49.900 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-16 16:18:49.902 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-16 16:18:49.903 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-16 16:18:49.903 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.67 | totalMs=4.67
2026-04-16 16:19:19.377 | step 1 | route=IT_Ticket | empId=48836 | query called at=16:19:19.377
2026-04-16 16:19:19.395 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=17.14
2026-04-16 16:19:19.407 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=8.96
2026-04-16 16:19:19.415 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=5.48
2026-04-16 16:19:19.424 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=5.94
2026-04-16 16:19:19.433 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=8.21
2026-04-16 16:19:19.445 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=11.74
2026-04-16 16:19:19.445 | step 3 | route=IT_Ticket | empId=48836 | apiMs=67.97 | totalMs=67.97
2026-04-16 16:19:19.445 | step 1 | route=IT_Ticket | empId=48836 | query called at=16:19:19.445
2026-04-16 16:19:19.453 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=7.4
2026-04-16 16:19:19.462 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=8.44
2026-04-16 16:19:19.471 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=8.34
2026-04-16 16:19:19.471 | step 3 | route=IT_Ticket | empId=48836 | apiMs=25.53 | totalMs=25.53
2026-04-16 16:19:28.768 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=16:19:28.768
2026-04-16 16:19:29.078 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=309.17
2026-04-16 16:19:29.078 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=310.32 | totalMs=310.32
2026-04-16 16:19:31.243 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=16:19:31.243
2026-04-16 16:19:31.310 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=66.13
2026-04-16 16:19:31.314 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=70.33 | totalMs=70.33
2026-04-16 16:20:17.970 | step 1 | route=IT_TicketPost | empId=48836 | query called at=16:20:17.970
2026-04-16 16:20:17.981 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-16 16:20:17.984 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=13.70 | totalMs=13.70
2026-04-16 16:20:17.987 | step 1 | route=IT_TicketPost | empId=48836 | query called at=16:20:17.987
2026-04-16 16:20:18.050 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=60.61
2026-04-16 16:20:18.062 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=75.48 | totalMs=75.48
2026-04-16 16:20:18.063 | step 1 | route=IT_TicketPost | empId=48836 | query called at=16:20:18.063
2026-04-16 16:20:18.069 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.84
2026-04-16 16:20:18.069 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=6.63 | totalMs=6.63
2026-04-16 16:20:19.414 | step 1 | route=IT_Ticket | empId=48836 | query called at=16:20:19.414
2026-04-16 16:20:19.424 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-16 16:20:19.426 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-16 16:20:19.428 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 16:20:19.429 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-16 16:20:19.431 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-16 16:20:19.436 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=5.52
2026-04-16 16:20:19.437 | step 3 | route=IT_Ticket | empId=48836 | apiMs=22.76 | totalMs=22.76
2026-04-16 16:20:19.437 | step 1 | route=IT_Ticket | empId=48836 | query called at=16:20:19.437
2026-04-16 16:20:19.439 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-16 16:20:19.440 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-16 16:20:19.442 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-16 16:20:19.442 | step 3 | route=IT_Ticket | empId=48836 | apiMs=4.87 | totalMs=4.87
2026-04-16 16:27:02.639 | step 1 | route=IT_Ticket | empId=348 | query called at=16:27:02.639
2026-04-16 16:27:02.684 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=43.78
2026-04-16 16:27:02.689 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-16 16:27:02.693 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-16 16:27:02.696 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-16 16:27:02.722 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_it_Ticket_Details | queryMs=25.48
2026-04-16 16:27:02.728 | step 2 | route=IT_Ticket | empId=348 | query=VMS_Comp_login_proc | queryMs=5.41
2026-04-16 16:27:02.728 | step 3 | route=IT_Ticket | empId=348 | apiMs=88.93 | totalMs=88.93
2026-04-16 16:27:02.729 | step 1 | route=IT_Ticket | empId=348 | query called at=16:27:02.729
2026-04-16 16:27:02.748 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=19.13
2026-04-16 16:27:02.750 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-16 16:27:02.751 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 16:27:02.751 | step 3 | route=IT_Ticket | empId=348 | apiMs=22.56 | totalMs=22.56
2026-04-16 16:27:13.986 | step 1 | route=Ticket_Entry_SPOC_Module | empId=348 | query called at=16:27:13.986
2026-04-16 16:27:14.173 | step 2 | route=Ticket_Entry_SPOC_Module | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=186.4
2026-04-16 16:27:14.176 | step 3 | route=Ticket_Entry_SPOC_Module | empId=348 | apiMs=190.43 | totalMs=190.43
2026-04-16 16:27:16.994 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=348 | query called at=16:27:16.994
2026-04-16 16:27:17.016 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=21.71
2026-04-16 16:27:17.020 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=348 | apiMs=25.62 | totalMs=25.62
2026-04-16 16:28:17.799 | step 1 | route=IT_TicketPost | empId=348 | query called at=16:28:17.799
2026-04-16 16:28:17.816 | step 2 | route=IT_TicketPost | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=16.42
2026-04-16 16:28:17.816 | step 3 | route=IT_TicketPost | empId=348 | apiMs=17.47 | totalMs=17.47
2026-04-16 16:28:17.817 | step 1 | route=IT_TicketPost | empId=348 | query called at=16:28:17.817
2026-04-16 16:28:17.868 | step 2 | route=IT_TicketPost | empId=348 | query=IT_Ticket_Save_SPOC | queryMs=50.51
2026-04-16 16:28:17.869 | step 3 | route=IT_TicketPost | empId=348 | apiMs=52.60 | totalMs=52.60
2026-04-16 16:28:17.870 | step 1 | route=IT_TicketPost | empId=348 | query called at=16:28:17.870
2026-04-16 16:28:17.888 | step 2 | route=IT_TicketPost | empId=348 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.54
2026-04-16 16:28:17.888 | step 3 | route=IT_TicketPost | empId=348 | apiMs=18.45 | totalMs=18.45
2026-04-16 16:28:17.889 | step 1 | route=IT_TicketPost | empId=348 | query called at=16:28:17.889
2026-04-16 16:28:17.890 | step 2 | route=IT_TicketPost | empId=348 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-16 16:28:17.890 | step 3 | route=IT_TicketPost | empId=348 | apiMs=1.51 | totalMs=1.51
2026-04-16 16:28:18.130 | step 1 | route=IT_Ticket | empId=348 | query called at=16:28:18.130
2026-04-16 16:28:18.145 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=14.74
2026-04-16 16:28:18.153 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=7.54
2026-04-16 16:28:18.161 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-04-16 16:28:18.170 | step 2 | route=IT_Ticket | empId=348 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-16 16:28:18.178 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_it_Ticket_Details | queryMs=8.15
2026-04-16 16:28:18.190 | step 2 | route=IT_Ticket | empId=348 | query=VMS_Comp_login_proc | queryMs=11.39
2026-04-16 16:28:18.190 | step 3 | route=IT_Ticket | empId=348 | apiMs=60.55 | totalMs=60.55
2026-04-16 16:28:18.191 | step 1 | route=IT_Ticket | empId=348 | query called at=16:28:18.191
2026-04-16 16:28:18.198 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=7.35
2026-04-16 16:28:18.207 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-16 16:28:18.215 | step 2 | route=IT_Ticket | empId=348 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-04-16 16:28:18.216 | step 3 | route=IT_Ticket | empId=348 | apiMs=24.80 | totalMs=24.80
2026-04-16 16:29:07.712 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=16:29:07.712
2026-04-16 16:29:07.816 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=103.57
2026-04-16 16:29:07.817 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=104.72 | totalMs=104.72
2026-04-16 16:29:08.310 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:29:08.310
2026-04-16 16:29:11.098 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=16:29:11.098
2026-04-16 16:29:11.170 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=71.96
2026-04-16 16:29:11.172 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=74.46 | totalMs=74.46
2026-04-16 16:29:11.173 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=16:29:11.173
2026-04-16 16:29:11.175 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.02
2026-04-16 16:29:11.177 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-16 16:29:11.178 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-16 16:29:11.178 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=5.69 | totalMs=5.69
2026-04-16 16:29:16.311 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=16:29:16.311
2026-04-16 16:29:16.352 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=40.34
2026-04-16 16:29:16.352 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=41.34 | totalMs=41.34
2026-04-16 16:29:16.757 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:29:16.757
2026-04-16 16:30:05.567 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=16:30:05.567
2026-04-16 16:30:05.594 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=26.82
2026-04-16 16:30:05.597 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=30.40 | totalMs=30.40
2026-04-16 16:30:06.005 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:30:06.005
2026-04-16 16:30:49.614 | step 1 | route=IT_Ticket | empId=44319 | query called at=16:30:49.614
2026-04-16 16:30:49.626 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-04-16 16:30:49.630 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-16 16:30:49.634 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-16 16:30:49.639 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-16 16:30:49.640 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-16 16:30:49.646 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=5.71
2026-04-16 16:30:49.647 | step 3 | route=IT_Ticket | empId=44319 | apiMs=32.61 | totalMs=32.61
2026-04-16 16:30:49.647 | step 1 | route=IT_Ticket | empId=44319 | query called at=16:30:49.647
2026-04-16 16:30:49.649 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-16 16:30:49.650 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-16 16:30:49.652 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-16 16:30:49.652 | step 3 | route=IT_Ticket | empId=44319 | apiMs=4.88 | totalMs=4.88
2026-04-16 16:31:02.088 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=16:31:02.088
2026-04-16 16:31:02.274 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=184.94
2026-04-16 16:31:02.278 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=189.29 | totalMs=189.29
2026-04-16 16:31:06.226 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=16:31:06.226
2026-04-16 16:31:06.471 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=244.5
2026-04-16 16:31:06.474 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=248.75 | totalMs=248.75
2026-04-16 16:32:40.713 | step 1 | route=IT_TicketPost | empId=44319 | query called at=16:32:40.713
2026-04-16 16:32:40.723 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-16 16:32:40.724 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=10.81 | totalMs=10.81
2026-04-16 16:32:40.724 | step 1 | route=IT_TicketPost | empId=44319 | query called at=16:32:40.724
2026-04-16 16:32:40.776 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=51.72
2026-04-16 16:32:40.778 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=54.28 | totalMs=54.28
2026-04-16 16:32:40.779 | step 1 | route=IT_TicketPost | empId=44319 | query called at=16:32:40.779
2026-04-16 16:32:40.781 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-16 16:32:40.781 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=2.53 | totalMs=2.53
2026-04-16 16:32:44.044 | step 1 | route=IT_Ticket | empId=44319 | query called at=16:32:44.044
2026-04-16 16:32:44.056 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=11.07
2026-04-16 16:32:44.057 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-16 16:32:44.059 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-16 16:32:44.060 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 16:32:44.062 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-16 16:32:44.067 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=4.65
2026-04-16 16:32:44.067 | step 3 | route=IT_Ticket | empId=44319 | apiMs=22.87 | totalMs=22.87
2026-04-16 16:32:44.067 | step 1 | route=IT_Ticket | empId=44319 | query called at=16:32:44.067
2026-04-16 16:32:44.069 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-04-16 16:32:44.071 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-16 16:32:44.072 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-16 16:32:44.072 | step 3 | route=IT_Ticket | empId=44319 | apiMs=5.00 | totalMs=5.00
2026-04-16 16:41:50.691 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:41:50.691
2026-04-16 16:41:50.718 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=27.22
2026-04-16 16:41:50.723 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-16 16:41:50.727 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-16 16:41:50.731 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-16 16:41:50.745 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=13.84
2026-04-16 16:41:50.748 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=3.2
2026-04-16 16:41:50.749 | step 3 | route=IT_Ticket | empId=46985 | apiMs=57.99 | totalMs=57.99
2026-04-16 16:41:50.749 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:41:50.749
2026-04-16 16:41:50.760 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=10.42
2026-04-16 16:41:50.761 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-16 16:41:50.762 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-16 16:41:50.762 | step 3 | route=IT_Ticket | empId=46985 | apiMs=13.31 | totalMs=13.31
2026-04-16 16:42:00.108 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=16:42:00.108
2026-04-16 16:42:00.247 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=138.42
2026-04-16 16:42:00.250 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=142.22 | totalMs=142.22
2026-04-16 16:42:02.379 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=16:42:02.379
2026-04-16 16:42:02.398 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=18.57
2026-04-16 16:42:02.401 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=22.28 | totalMs=22.28
2026-04-16 16:42:55.744 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:42:55.744
2026-04-16 16:42:55.760 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=15.15
2026-04-16 16:42:55.763 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=19.40 | totalMs=19.40
2026-04-16 16:42:55.767 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:42:55.767
2026-04-16 16:42:55.827 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=57.02
2026-04-16 16:42:55.840 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=72.95 | totalMs=72.95
2026-04-16 16:42:55.840 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:42:55.840
2026-04-16 16:42:55.879 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=38.72
2026-04-16 16:42:55.879 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=39.54 | totalMs=39.54
2026-04-16 16:42:56.106 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:42:56.106
2026-04-16 16:42:56.116 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-04-16 16:42:56.118 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-16 16:42:56.119 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-16 16:42:56.120 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-16 16:42:56.121 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-04-16 16:42:56.125 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=3.26
2026-04-16 16:42:56.125 | step 3 | route=IT_Ticket | empId=46985 | apiMs=18.77 | totalMs=18.77
2026-04-16 16:42:56.126 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:42:56.126
2026-04-16 16:42:56.127 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-16 16:42:56.128 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-16 16:42:56.129 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-16 16:42:56.129 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.85 | totalMs=3.85
2026-04-16 16:52:15.734 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:52:15.734
2026-04-16 16:52:15.783 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=47.7
2026-04-16 16:52:15.785 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-04-16 16:52:15.786 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-16 16:52:15.787 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-16 16:52:15.810 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=22.14
2026-04-16 16:52:15.815 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=4.21
2026-04-16 16:52:15.815 | step 3 | route=IT_Ticket | empId=68413 | apiMs=80.57 | totalMs=80.57
2026-04-16 16:52:15.815 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:52:15.815
2026-04-16 16:52:15.831 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=15.21
2026-04-16 16:52:15.832 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-16 16:52:15.833 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-16 16:52:15.833 | step 3 | route=IT_Ticket | empId=68413 | apiMs=18.14 | totalMs=18.14
2026-04-16 16:52:25.555 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=16:52:25.555
2026-04-16 16:52:25.867 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=310.91
2026-04-16 16:52:25.870 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=314.64 | totalMs=314.64
2026-04-16 16:52:27.899 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=16:52:27.899
2026-04-16 16:52:27.912 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.93
2026-04-16 16:52:27.915 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=15.41 | totalMs=15.41
2026-04-16 16:54:19.855 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:54:19.855
2026-04-16 16:54:19.866 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-04-16 16:54:19.868 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-16 16:54:19.869 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-16 16:54:19.870 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-16 16:54:19.872 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-04-16 16:54:19.878 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=5.48
2026-04-16 16:54:19.878 | step 3 | route=IT_Ticket | empId=68413 | apiMs=23.87 | totalMs=23.87
2026-04-16 16:54:19.879 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:54:19.879
2026-04-16 16:54:19.881 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-16 16:54:19.883 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-04-16 16:54:19.884 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-16 16:54:19.885 | step 3 | route=IT_Ticket | empId=68413 | apiMs=5.58 | totalMs=5.58
2026-04-16 16:54:25.894 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=16:54:25.894
2026-04-16 16:54:26.102 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=206.68
2026-04-16 16:54:26.105 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=210.45 | totalMs=210.45
2026-04-16 16:54:27.904 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=16:54:27.904
2026-04-16 16:54:27.917 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=13.28
2026-04-16 16:54:27.921 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=17.17 | totalMs=17.17
2026-04-16 16:55:13.026 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:55:13.026
2026-04-16 16:55:13.036 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-04-16 16:55:13.039 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=13.10 | totalMs=13.10
2026-04-16 16:55:13.042 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:55:13.042
2026-04-16 16:55:13.071 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=26.03
2026-04-16 16:55:13.073 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=30.39 | totalMs=30.39
2026-04-16 16:55:13.073 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:55:13.073
2026-04-16 16:55:13.085 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.94
2026-04-16 16:55:13.086 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=12.73 | totalMs=12.73
2026-04-16 16:55:13.086 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:55:13.086
2026-04-16 16:55:13.087 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-16 16:55:13.088 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=1.40 | totalMs=1.40
2026-04-16 16:55:13.313 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:55:13.313
2026-04-16 16:55:13.323 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.19
2026-04-16 16:55:13.324 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-16 16:55:13.325 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-16 16:55:13.326 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-16 16:55:13.328 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-04-16 16:55:13.329 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.45
2026-04-16 16:55:13.330 | step 3 | route=IT_Ticket | empId=68413 | apiMs=16.55 | totalMs=16.55
2026-04-16 16:55:13.330 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:55:13.330
2026-04-16 16:55:13.332 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-16 16:55:13.333 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-16 16:55:13.334 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-16 16:55:13.335 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.45 | totalMs=4.45
2026-04-16 16:57:02.429 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:57:02.429
2026-04-16 16:57:02.441 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-04-16 16:57:02.443 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-16 16:57:02.445 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-16 16:57:02.446 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-16 16:57:02.448 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-16 16:57:02.450 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.5
2026-04-16 16:57:02.450 | step 3 | route=IT_Ticket | empId=46973 | apiMs=20.47 | totalMs=20.47
2026-04-16 16:57:02.451 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:57:02.451
2026-04-16 16:57:02.452 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-16 16:57:02.454 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-16 16:57:02.455 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-16 16:57:02.455 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.92 | totalMs=4.92
2026-04-16 16:57:12.704 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=16:57:12.704
2026-04-16 16:57:13.139 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=434.66
2026-04-16 16:57:13.143 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=438.67 | totalMs=438.67
2026-04-16 16:57:15.835 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=16:57:15.835
2026-04-16 16:57:15.862 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=23.39
2026-04-16 16:57:15.865 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=29.87 | totalMs=29.87
2026-04-16 16:57:48.190 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:57:48.190
2026-04-16 16:57:48.204 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=13.76
2026-04-16 16:57:48.205 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.11 | totalMs=15.11
2026-04-16 16:57:48.206 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:57:48.206
2026-04-16 16:57:48.232 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=25.99
2026-04-16 16:57:48.236 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=30.41 | totalMs=30.41
2026-04-16 16:57:48.237 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:57:48.237
2026-04-16 16:57:48.239 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-16 16:57:48.240 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.75 | totalMs=2.75
2026-04-16 16:57:48.240 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:57:48.240
2026-04-16 16:57:48.242 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-16 16:57:48.242 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.81 | totalMs=1.81
2026-04-16 16:57:52.962 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:57:52.962
2026-04-16 16:57:52.974 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-04-16 16:57:52.978 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-04-16 16:57:52.982 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-16 16:57:52.983 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-16 16:57:52.985 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-16 16:57:52.987 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.68
2026-04-16 16:57:52.987 | step 3 | route=IT_Ticket | empId=46973 | apiMs=24.97 | totalMs=24.97
2026-04-16 16:57:52.988 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:57:52.988
2026-04-16 16:57:52.989 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-16 16:57:52.991 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-16 16:57:52.992 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-16 16:57:52.993 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.76 | totalMs=4.76
2026-04-16 16:58:03.640 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=16:58:03.640
2026-04-16 16:58:04.056 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=415.45
2026-04-16 16:58:04.061 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=421.09 | totalMs=421.09
2026-04-16 16:58:06.356 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=16:58:06.356
2026-04-16 16:58:06.368 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-04-16 16:58:06.372 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=15.30 | totalMs=15.30
2026-04-16 16:59:09.044 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:59:09.044
2026-04-16 16:59:09.054 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-16 16:59:09.055 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=11.21 | totalMs=11.21
2026-04-16 16:59:09.055 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:59:09.055
2026-04-16 16:59:09.074 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=18.09
2026-04-16 16:59:09.076 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=20.28 | totalMs=20.28
2026-04-16 16:59:09.076 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:59:09.076
2026-04-16 16:59:09.078 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-16 16:59:09.079 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.47 | totalMs=2.47
2026-04-16 16:59:09.079 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:59:09.079
2026-04-16 16:59:09.080 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-16 16:59:09.081 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.85 | totalMs=1.85
2026-04-16 16:59:10.917 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:59:10.917
2026-04-16 16:59:10.927 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-16 16:59:10.932 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-16 16:59:10.936 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-16 16:59:10.937 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-16 16:59:10.939 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-04-16 16:59:10.941 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.49
2026-04-16 16:59:10.941 | step 3 | route=IT_Ticket | empId=46973 | apiMs=24.27 | totalMs=24.27
2026-04-16 16:59:10.941 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:59:10.941
2026-04-16 16:59:10.943 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-16 16:59:10.945 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-16 16:59:10.946 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-16 16:59:10.946 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.06 | totalMs=5.06
2026-04-16 17:07:17.162 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=17:07:17.162
2026-04-16 17:07:17.221 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=59.07
2026-04-16 17:07:17.225 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=63.53 | totalMs=63.53
2026-04-16 17:07:19.290 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=17:07:19.290
2026-04-16 17:07:19.305 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-04-16 17:07:19.308 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=17.60 | totalMs=17.60
2026-04-16 17:07:59.123 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:07:59.123
2026-04-16 17:07:59.134 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-16 17:07:59.134 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=11.29 | totalMs=11.29
2026-04-16 17:07:59.135 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:07:59.135
2026-04-16 17:07:59.158 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=23.19
2026-04-16 17:07:59.170 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=35.45 | totalMs=35.45
2026-04-16 17:07:59.171 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:07:59.171
2026-04-16 17:07:59.196 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.53
2026-04-16 17:07:59.196 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=25.37 | totalMs=25.37
2026-04-16 17:07:59.196 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:07:59.196
2026-04-16 17:07:59.198 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-16 17:07:59.198 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=1.68 | totalMs=1.68
2026-04-16 17:07:59.425 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:07:59.425
2026-04-16 17:07:59.435 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-16 17:07:59.437 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-16 17:07:59.438 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 17:07:59.440 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-16 17:07:59.465 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=25.2
2026-04-16 17:07:59.471 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=5.38
2026-04-16 17:07:59.471 | step 3 | route=IT_Ticket | empId=68413 | apiMs=46.68 | totalMs=46.68
2026-04-16 17:07:59.472 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:07:59.472
2026-04-16 17:07:59.491 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=19.31
2026-04-16 17:07:59.493 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-16 17:07:59.494 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-16 17:07:59.494 | step 3 | route=IT_Ticket | empId=68413 | apiMs=22.02 | totalMs=22.02
2026-04-16 17:34:34.317 | step 1 | route=IT_Ticket_Report | empId=53519 | query called at=17:34:34.317
2026-04-16 17:34:34.798 | step 2 | route=IT_Ticket_Report | empId=53519 | query=kpi_it_ticket_report_page_proc | queryMs=480.23
2026-04-16 17:34:34.801 | step 3 | route=IT_Ticket_Report | empId=53519 | apiMs=484.48 | totalMs=484.48
2026-04-16 17:34:35.850 | step 4 | route=pageRenderd | empId=53519 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:34:35.850
2026-04-16 17:58:52.733 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:58:52.733
2026-04-16 17:58:52.777 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=44.21
2026-04-16 17:58:52.779 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-16 17:58:52.781 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-16 17:58:52.782 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-16 17:58:52.808 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=25.57
2026-04-16 17:58:52.815 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=6.15
2026-04-16 17:58:52.815 | step 3 | route=IT_Ticket | empId=57442 | apiMs=82.35 | totalMs=82.35
2026-04-16 17:58:52.816 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:58:52.816
2026-04-16 17:58:52.835 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=19.3
2026-04-16 17:58:52.837 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 17:58:52.838 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-16 17:58:52.838 | step 3 | route=IT_Ticket | empId=57442 | apiMs=22.62 | totalMs=22.62
2026-04-16 17:59:18.081 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=17:59:18.081
2026-04-16 17:59:18.221 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=139.81
2026-04-16 17:59:18.222 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=140.84 | totalMs=140.84
2026-04-16 17:59:20.371 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=17:59:20.371
2026-04-16 17:59:20.383 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=11.25
2026-04-16 17:59:20.384 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=12.29 | totalMs=12.29
2026-04-16 18:00:58.156 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:00:58.156
2026-04-16 18:00:58.167 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-16 18:00:58.169 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-16 18:00:58.170 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-16 18:00:58.171 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-16 18:00:58.173 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-16 18:00:58.178 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=4.87
2026-04-16 18:00:58.178 | step 3 | route=IT_Ticket | empId=61350 | apiMs=22.63 | totalMs=22.63
2026-04-16 18:00:58.179 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:00:58.179
2026-04-16 18:00:58.180 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-16 18:00:58.183 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.93
2026-04-16 18:00:58.184 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-16 18:00:58.184 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.48 | totalMs=5.48
2026-04-16 18:01:07.671 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:01:07.671
2026-04-16 18:01:07.726 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.56
2026-04-16 18:01:07.726 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=55.60 | totalMs=55.60
2026-04-16 18:01:10.478 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:01:10.478
2026-04-16 18:01:10.488 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-16 18:01:10.492 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.90 | totalMs=13.90
2026-04-16 18:02:21.854 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:02:21.854
2026-04-16 18:02:21.866 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.68
2026-04-16 18:02:21.867 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=12.74 | totalMs=12.74
2026-04-16 18:02:21.867 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:02:21.867
2026-04-16 18:02:21.963 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=95.68
2026-04-16 18:02:22.007 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=139.78 | totalMs=139.78
2026-04-16 18:02:22.007 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:02:22.007
2026-04-16 18:02:22.033 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.53
2026-04-16 18:02:22.033 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=25.37 | totalMs=25.37
2026-04-16 18:02:22.033 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:02:22.033
2026-04-16 18:02:22.035 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-16 18:02:22.035 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.95 | totalMs=1.95
2026-04-16 18:02:22.386 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:02:22.386
2026-04-16 18:02:22.397 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-16 18:02:22.399 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-16 18:02:22.400 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-16 18:02:22.402 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-16 18:02:22.403 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-16 18:02:22.410 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=6.6
2026-04-16 18:02:22.411 | step 3 | route=IT_Ticket | empId=61350 | apiMs=24.17 | totalMs=24.17
2026-04-16 18:02:22.411 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:02:22.411
2026-04-16 18:02:22.413 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-16 18:02:22.414 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-16 18:02:22.415 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-16 18:02:22.416 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.54 | totalMs=4.54
2026-04-16 18:09:32.566 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:09:32.566
2026-04-16 18:09:32.593 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=26.14
2026-04-16 18:09:32.598 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-16 18:09:32.602 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-16 18:09:32.606 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-16 18:09:32.608 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-16 18:09:32.614 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=6.12
2026-04-16 18:09:32.614 | step 3 | route=IT_Ticket | empId=43200 | apiMs=48.15 | totalMs=48.15
2026-04-16 18:09:32.615 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:09:32.615
2026-04-16 18:09:32.617 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-16 18:09:32.618 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-16 18:09:32.620 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-16 18:09:32.620 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.83 | totalMs=4.83
2026-04-16 18:09:37.777 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=18:09:37.777
2026-04-16 18:09:37.957 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=179.2
2026-04-16 18:09:37.960 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=183.02 | totalMs=183.02
2026-04-16 18:09:40.363 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=18:09:40.363
2026-04-16 18:09:40.374 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-04-16 18:09:40.378 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=14.86 | totalMs=14.86
2026-04-16 18:10:22.136 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:10:22.136
2026-04-16 18:10:22.147 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-04-16 18:10:22.151 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.69 | totalMs=14.69
2026-04-16 18:10:22.154 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:10:22.154
2026-04-16 18:10:22.177 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=21.11
2026-04-16 18:10:22.179 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=25.87 | totalMs=25.87
2026-04-16 18:10:22.180 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:10:22.180
2026-04-16 18:10:22.182 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-04-16 18:10:22.183 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.79 | totalMs=2.79
2026-04-16 18:10:22.183 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:10:22.183
2026-04-16 18:10:22.185 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-16 18:10:22.185 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.78 | totalMs=1.78
2026-04-16 18:10:26.212 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:10:26.212
2026-04-16 18:10:26.222 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-16 18:10:26.227 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-16 18:10:26.230 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-16 18:10:26.232 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-16 18:10:26.233 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-16 18:10:26.235 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-16 18:10:26.235 | step 3 | route=IT_Ticket | empId=43200 | apiMs=23.44 | totalMs=23.44
2026-04-16 18:10:26.236 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:10:26.236
2026-04-16 18:10:26.238 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.7
2026-04-16 18:10:26.239 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 18:10:26.240 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-16 18:10:26.241 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.06 | totalMs=5.06
2026-04-16 18:14:37.454 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:14:37.454
2026-04-16 18:14:37.465 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-16 18:14:37.467 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-16 18:14:37.468 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-16 18:14:37.470 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-16 18:14:37.471 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-16 18:14:37.473 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.19
2026-04-16 18:14:37.473 | step 3 | route=IT_Ticket | empId=46973 | apiMs=19.09 | totalMs=19.09
2026-04-16 18:14:37.474 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:14:37.474
2026-04-16 18:14:37.475 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-16 18:14:37.477 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-16 18:14:37.478 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-16 18:14:37.479 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.96 | totalMs=4.96
2026-04-16 18:14:45.340 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=18:14:45.340
2026-04-16 18:14:45.779 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=438
2026-04-16 18:14:45.782 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=442.05 | totalMs=442.05
2026-04-16 18:14:48.035 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=18:14:48.035
2026-04-16 18:14:48.054 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=18.02
2026-04-16 18:14:48.057 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=21.97 | totalMs=21.97
2026-04-16 18:20:00.648 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:20:00.648
2026-04-16 18:20:00.672 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=23.85
2026-04-16 18:20:00.675 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=27.72 | totalMs=27.72
2026-04-16 18:20:00.678 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:20:00.678
2026-04-16 18:20:00.691 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=9.7
2026-04-16 18:20:00.693 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=14.53 | totalMs=14.53
2026-04-16 18:20:00.693 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:20:00.693
2026-04-16 18:20:00.695 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-16 18:20:00.696 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.34 | totalMs=2.34
2026-04-16 18:20:00.696 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:20:00.696
2026-04-16 18:20:00.698 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-16 18:20:00.698 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.69 | totalMs=1.69
2026-04-16 18:20:03.119 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:20:03.119
2026-04-16 18:20:03.130 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-04-16 18:20:03.134 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-16 18:20:03.138 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-16 18:20:03.139 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-16 18:20:03.141 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-16 18:20:03.143 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-16 18:20:03.143 | step 3 | route=IT_Ticket | empId=46973 | apiMs=23.74 | totalMs=23.74
2026-04-16 18:20:03.144 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:20:03.144
2026-04-16 18:20:03.145 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-16 18:20:03.147 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-16 18:20:03.148 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-16 18:20:03.149 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.01 | totalMs=5.01
2026-04-16 18:20:08.582 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=18:20:08.582
2026-04-16 18:20:09.003 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=419.76
2026-04-16 18:20:09.006 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=423.94 | totalMs=423.94
2026-04-16 18:20:15.244 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=18:20:15.244
2026-04-16 18:20:15.257 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=12.02
2026-04-16 18:20:15.260 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=16.17 | totalMs=16.17
2026-04-16 18:20:48.183 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:20:48.183
2026-04-16 18:20:48.194 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-04-16 18:20:48.197 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=14.17 | totalMs=14.17
2026-04-16 18:20:48.200 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:20:48.200
2026-04-16 18:20:48.205 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=2.58
2026-04-16 18:20:48.208 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=7.82 | totalMs=7.82
2026-04-16 18:20:48.208 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:20:48.208
2026-04-16 18:20:48.210 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-16 18:20:48.211 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.31 | totalMs=2.31
2026-04-16 18:20:48.211 | step 1 | route=IT_TicketPost | empId=46973 | query called at=18:20:48.211
2026-04-16 18:20:48.213 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-16 18:20:48.213 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.77 | totalMs=1.77
2026-04-16 18:20:49.615 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:20:49.615
2026-04-16 18:20:49.626 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-16 18:20:49.627 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-16 18:20:49.629 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-16 18:20:49.631 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-16 18:20:49.632 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-16 18:20:49.634 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-16 18:20:49.634 | step 3 | route=IT_Ticket | empId=46973 | apiMs=18.79 | totalMs=18.79
2026-04-16 18:20:49.635 | step 1 | route=IT_Ticket | empId=46973 | query called at=18:20:49.635
2026-04-16 18:20:49.636 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-16 18:20:49.638 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-16 18:20:49.639 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-16 18:20:49.639 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.64 | totalMs=4.64
2026-04-16 19:17:08.337 | step 1 | route=IT_Ticket | empId=55880 | query called at=19:17:08.337
2026-04-16 19:17:08.395 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=57.15
2026-04-16 19:17:08.400 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-16 19:17:08.404 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-16 19:17:08.409 | step 2 | route=IT_Ticket | empId=55880 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-16 19:17:08.434 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_it_Ticket_Details | queryMs=24.72
2026-04-16 19:17:08.440 | step 2 | route=IT_Ticket | empId=55880 | query=VMS_Comp_login_proc | queryMs=5.76
2026-04-16 19:17:08.440 | step 3 | route=IT_Ticket | empId=55880 | apiMs=102.60 | totalMs=102.60
2026-04-16 19:17:08.441 | step 1 | route=IT_Ticket | empId=55880 | query called at=19:17:08.441
2026-04-16 19:17:08.460 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=19.09
2026-04-16 19:17:08.462 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-16 19:17:08.463 | step 2 | route=IT_Ticket | empId=55880 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-16 19:17:08.463 | step 3 | route=IT_Ticket | empId=55880 | apiMs=22.55 | totalMs=22.55
2026-04-16 20:25:46.580 | step 5 | route=dashboard | empId=GGA0963 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-17 08:52:27.917 | step 5 | route=dashboard | empId=GKA0429 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-17 09:08:35.403 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:08:35.403
2026-04-17 09:08:35.505 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=101.31
2026-04-17 09:08:35.513 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=5.26
2026-04-17 09:08:35.522 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=5.56
2026-04-17 09:08:35.551 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=25.95
2026-04-17 09:08:35.664 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=112.62
2026-04-17 09:08:35.681 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=16.52
2026-04-17 09:08:35.681 | step 3 | route=IT_Ticket | empId=51120 | apiMs=278.31 | totalMs=278.31
2026-04-17 09:08:35.682 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:08:35.682
2026-04-17 09:08:35.751 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=69.39
2026-04-17 09:08:35.788 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=36.39
2026-04-17 09:08:35.817 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=28.38
2026-04-17 09:08:35.817 | step 3 | route=IT_Ticket | empId=51120 | apiMs=135.52 | totalMs=135.52
2026-04-17 09:08:53.348 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:08:53.348
2026-04-17 09:08:53.848 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=499.8
2026-04-17 09:08:53.849 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=500.79 | totalMs=500.79
2026-04-17 09:08:55.528 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:08:55.528
2026-04-17 09:08:55.556 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=27.01
2026-04-17 09:08:55.556 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=27.90 | totalMs=27.90
2026-04-17 09:09:30.197 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:09:30.197
2026-04-17 09:09:30.208 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-17 09:09:30.212 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.46 | totalMs=14.46
2026-04-17 09:09:30.215 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:09:30.215
2026-04-17 09:09:30.358 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=140.32
2026-04-17 09:09:30.360 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=145.26 | totalMs=145.26
2026-04-17 09:09:30.361 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:09:30.361
2026-04-17 09:09:30.362 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-04-17 09:09:30.363 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.23 | totalMs=2.23
2026-04-17 09:09:31.603 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:09:31.603
2026-04-17 09:09:31.613 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-17 09:09:31.615 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-17 09:09:31.617 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-17 09:09:31.619 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-17 09:09:31.620 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-17 09:09:31.628 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=7.22
2026-04-17 09:09:31.628 | step 3 | route=IT_Ticket | empId=51120 | apiMs=25.43 | totalMs=25.43
2026-04-17 09:09:31.629 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:09:31.629
2026-04-17 09:09:31.630 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-17 09:09:31.632 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-17 09:09:31.633 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-17 09:09:31.634 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.83 | totalMs=4.83
2026-04-17 09:09:39.743 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:09:39.743
2026-04-17 09:09:40.164 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=420.57
2026-04-17 09:09:40.167 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=424.50 | totalMs=424.50
2026-04-17 09:09:42.145 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:09:42.145
2026-04-17 09:09:42.157 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-04-17 09:09:42.160 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=14.76 | totalMs=14.76
2026-04-17 09:09:47.106 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:09:47.106
2026-04-17 09:09:47.133 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=26.51
2026-04-17 09:09:47.137 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=30.44 | totalMs=30.44
2026-04-17 09:10:10.266 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:10:10.266
2026-04-17 09:10:10.277 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-17 09:10:10.280 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=13.78 | totalMs=13.78
2026-04-17 09:10:10.283 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:10:10.283
2026-04-17 09:10:10.296 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=9.66
2026-04-17 09:10:10.302 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=18.69 | totalMs=18.69
2026-04-17 09:10:10.302 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:10:10.302
2026-04-17 09:10:10.304 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-17 09:10:10.304 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.04 | totalMs=2.04
2026-04-17 09:10:12.046 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:10:12.046
2026-04-17 09:10:12.061 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.13
2026-04-17 09:10:12.069 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.28
2026-04-17 09:10:12.078 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.57
2026-04-17 09:10:12.087 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.63
2026-04-17 09:10:12.096 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=8.35
2026-04-17 09:10:12.114 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=17.89
2026-04-17 09:10:12.115 | step 3 | route=IT_Ticket | empId=51120 | apiMs=68.69 | totalMs=68.69
2026-04-17 09:10:12.115 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:10:12.115
2026-04-17 09:10:12.123 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.73
2026-04-17 09:10:12.132 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-04-17 09:10:12.140 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-04-17 09:10:12.141 | step 3 | route=IT_Ticket | empId=51120 | apiMs=25.55 | totalMs=25.55
2026-04-17 09:10:33.333 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:10:33.333
2026-04-17 09:10:34.252 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=918.56
2026-04-17 09:10:34.256 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=922.62 | totalMs=922.62
2026-04-17 09:10:35.254 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:10:35.254
2026-04-17 09:10:54.320 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:10:54.320
2026-04-17 09:10:54.369 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=48.56
2026-04-17 09:10:54.377 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=5.5
2026-04-17 09:10:54.407 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=21.65
2026-04-17 09:10:54.439 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=30.41
2026-04-17 09:10:54.442 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.5
2026-04-17 09:10:54.444 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=124.04 | totalMs=124.04
2026-04-17 09:10:54.444 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:10:54.444
2026-04-17 09:10:54.446 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-17 09:10:54.448 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-17 09:10:54.449 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-17 09:10:54.449 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.12 | totalMs=5.12
2026-04-17 09:11:03.581 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:11:03.581
2026-04-17 09:11:03.590 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.94
2026-04-17 09:11:03.592 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-17 09:11:03.595 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.61
2026-04-17 09:11:03.596 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=15.14 | totalMs=15.14
2026-04-17 09:11:04.930 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:11:04.930
2026-04-17 09:11:04.932 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-17 09:11:04.934 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-17 09:11:04.935 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-17 09:11:04.935 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.10 | totalMs=5.10
2026-04-17 09:11:06.236 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:11:06.236
2026-04-17 09:11:06.247 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.71
2026-04-17 09:11:06.249 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-17 09:11:06.251 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-17 09:11:06.251 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=14.82 | totalMs=14.82
2026-04-17 09:11:06.252 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:11:06.252
2026-04-17 09:11:06.254 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.97
2026-04-17 09:11:06.256 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-17 09:11:06.265 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.3
2026-04-17 09:11:06.265 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=13.29 | totalMs=13.29
2026-04-17 09:11:06.594 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:11:06.594
2026-04-17 09:11:06.626 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=31.93
2026-04-17 09:11:06.627 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=32.96 | totalMs=32.96
2026-04-17 09:11:07.294 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:11:07.294
2026-04-17 09:23:54.316 | step 1 | route=IT_Ticket_Report | empId=406 | query called at=09:23:54.316
2026-04-17 09:23:55.223 | step 2 | route=IT_Ticket_Report | empId=406 | query=kpi_it_ticket_report_page_proc | queryMs=906.46
2026-04-17 09:23:55.223 | step 3 | route=IT_Ticket_Report | empId=406 | apiMs=907.59 | totalMs=907.59
2026-04-17 09:24:00.853 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:24:00.853
2026-04-17 09:27:18.010 | step 1 | route=IT_Ticket | empId=406 | query called at=09:27:18.010
2026-04-17 09:27:18.054 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=43.48
2026-04-17 09:27:18.056 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-17 09:27:18.057 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-17 09:27:18.059 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-17 09:27:18.085 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=25.62
2026-04-17 09:27:18.088 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=3.37
2026-04-17 09:27:18.089 | step 3 | route=IT_Ticket | empId=406 | apiMs=78.52 | totalMs=78.52
2026-04-17 09:27:18.089 | step 1 | route=IT_Ticket | empId=406 | query called at=09:27:18.089
2026-04-17 09:27:18.100 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=10.24
2026-04-17 09:27:18.101 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-17 09:27:18.102 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-17 09:27:18.102 | step 3 | route=IT_Ticket | empId=406 | apiMs=13.03 | totalMs=13.03
2026-04-17 09:27:22.832 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=09:27:22.832
2026-04-17 09:27:23.014 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=181.35
2026-04-17 09:27:23.017 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=185.23 | totalMs=185.23
2026-04-17 09:27:24.648 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=09:27:24.648
2026-04-17 09:27:24.681 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=33.08
2026-04-17 09:27:24.685 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=36.67 | totalMs=36.67
2026-04-17 09:28:17.554 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:28:17.554
2026-04-17 09:28:17.565 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-17 09:28:17.566 | step 3 | route=IT_TicketPost | empId=406 | apiMs=11.45 | totalMs=11.45
2026-04-17 09:28:17.566 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:28:17.566
2026-04-17 09:28:17.686 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=119.33
2026-04-17 09:28:17.694 | step 3 | route=IT_TicketPost | empId=406 | apiMs=127.74 | totalMs=127.74
2026-04-17 09:28:17.694 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:28:17.694
2026-04-17 09:28:17.697 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-17 09:28:17.697 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.67 | totalMs=2.67
2026-04-17 09:28:17.698 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:28:17.698
2026-04-17 09:28:17.699 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-17 09:28:17.699 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.71 | totalMs=1.71
2026-04-17 09:28:18.819 | step 1 | route=IT_Ticket | empId=406 | query called at=09:28:18.819
2026-04-17 09:28:18.829 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-04-17 09:28:18.830 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-17 09:28:18.832 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-17 09:28:18.833 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-17 09:28:18.834 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-17 09:28:18.838 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=3.45
2026-04-17 09:28:18.838 | step 3 | route=IT_Ticket | empId=406 | apiMs=19.54 | totalMs=19.54
2026-04-17 09:28:18.839 | step 1 | route=IT_Ticket | empId=406 | query called at=09:28:18.839
2026-04-17 09:28:18.840 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-17 09:28:18.841 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-17 09:28:18.843 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-17 09:28:18.843 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.16 | totalMs=4.16
2026-04-17 09:32:00.608 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:32:00.608
2026-04-17 09:32:00.652 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=42.8
2026-04-17 09:32:00.655 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=46.87 | totalMs=46.87
2026-04-17 09:32:01.936 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:32:01.936
2026-04-17 09:32:09.050 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:32:09.050
2026-04-17 09:32:09.101 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=49.9
2026-04-17 09:32:09.107 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=56.34 | totalMs=56.34
2026-04-17 09:32:09.110 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:32:09.110
2026-04-17 09:32:09.137 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.68
2026-04-17 09:32:09.138 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-17 09:32:09.139 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-17 09:32:09.140 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=29.86 | totalMs=29.86
2026-04-17 09:32:10.836 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:32:10.836
2026-04-17 09:32:10.866 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.5
2026-04-17 09:32:10.866 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.43 | totalMs=30.43
2026-04-17 09:32:11.417 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:32:11.417
2026-04-17 09:39:59.658 | step 1 | route=IT_Ticket | empId=69121 | query called at=09:39:59.658
2026-04-17 09:39:59.698 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=39.14
2026-04-17 09:39:59.699 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-17 09:39:59.701 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-04-17 09:39:59.702 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-17 09:39:59.721 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=17.86
2026-04-17 09:39:59.725 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=4.28
2026-04-17 09:39:59.726 | step 3 | route=IT_Ticket | empId=69121 | apiMs=67.61 | totalMs=67.61
2026-04-17 09:39:59.726 | step 1 | route=IT_Ticket | empId=69121 | query called at=09:39:59.726
2026-04-17 09:39:59.745 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=17.97
2026-04-17 09:39:59.748 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=2.25
2026-04-17 09:39:59.749 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-17 09:39:59.749 | step 3 | route=IT_Ticket | empId=69121 | apiMs=22.75 | totalMs=22.75
2026-04-17 09:46:38.059 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:46:38.059
2026-04-17 09:46:38.111 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=51.04
2026-04-17 09:46:38.116 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=4.68
2026-04-17 09:46:38.117 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-17 09:46:38.119 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-17 09:46:38.152 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=33
2026-04-17 09:46:38.156 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.88
2026-04-17 09:46:38.156 | step 3 | route=IT_Ticket | empId=51415 | apiMs=97.43 | totalMs=97.43
2026-04-17 09:46:38.157 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:46:38.157
2026-04-17 09:46:38.181 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=23.61
2026-04-17 09:46:38.182 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-17 09:46:38.189 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=6.25
2026-04-17 09:46:38.189 | step 3 | route=IT_Ticket | empId=51415 | apiMs=32.16 | totalMs=32.16
2026-04-17 09:47:53.521 | step 1 | route=HW_Ticket_Report | empId=65584 | query called at=09:47:53.521
2026-04-17 09:47:53.569 | step 2 | route=HW_Ticket_Report | empId=65584 | query=hw_ticket_report_kpi_proc | queryMs=47.44
2026-04-17 09:47:53.572 | step 3 | route=HW_Ticket_Report | empId=65584 | apiMs=51.55 | totalMs=51.55
2026-04-17 09:47:54.311 | step 4 | route=pageRenderd | empId=65584 | Page=HW TICKET REPORT | page fully loaded at : 09:47:54.311
2026-04-17 09:47:59.099 | step 1 | route=IT_Ticket | empId=65584 | query called at=09:47:59.099
2026-04-17 09:47:59.110 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-04-17 09:47:59.115 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-17 09:47:59.119 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-17 09:47:59.123 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-17 09:47:59.125 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-17 09:47:59.132 | step 2 | route=IT_Ticket | empId=65584 | query=VMS_Comp_login_proc | queryMs=6.36
2026-04-17 09:47:59.132 | step 3 | route=IT_Ticket | empId=65584 | apiMs=32.52 | totalMs=32.52
2026-04-17 09:47:59.132 | step 1 | route=IT_Ticket | empId=65584 | query called at=09:47:59.132
2026-04-17 09:47:59.134 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-17 09:47:59.135 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-17 09:47:59.137 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-17 09:47:59.137 | step 3 | route=IT_Ticket | empId=65584 | apiMs=4.72 | totalMs=4.72
2026-04-17 09:48:36.029 | step 1 | route=HW_TicketFun | empId= | query called at=09:48:36.029
2026-04-17 09:48:36.042 | step 2 | route=HW_TicketFun | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=11.95
2026-04-17 09:48:36.042 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.16 | totalMs=13.16
2026-04-17 09:49:01.229 | step 1 | route=HW_TicketPost | empId=65584 | query called at=09:49:01.229
2026-04-17 09:49:01.260 | step 2 | route=HW_TicketPost | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=30.31
2026-04-17 09:49:01.266 | step 3 | route=HW_TicketPost | empId=65584 | apiMs=37.00 | totalMs=37.00
2026-04-17 09:49:01.269 | step 1 | route=HW_TicketPost | empId=65584 | query called at=09:49:01.269
2026-04-17 09:49:01.308 | step 2 | route=HW_TicketPost | empId=65584 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=35.63
2026-04-17 09:49:01.309 | step 3 | route=HW_TicketPost | empId=65584 | apiMs=39.29 | totalMs=39.29
2026-04-17 09:49:01.309 | step 1 | route=HW_TicketPost | empId=65584 | query called at=09:49:01.309
2026-04-17 09:49:01.311 | step 2 | route=HW_TicketPost | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-04-17 09:49:01.312 | step 3 | route=HW_TicketPost | empId=65584 | apiMs=2.40 | totalMs=2.40
2026-04-17 09:49:01.312 | step 1 | route=HW_TicketPost | empId=65584 | query called at=09:49:01.312
2026-04-17 09:49:01.418 | step 2 | route=HW_TicketPost | empId=65584 | query=hw_ticket_save_proc_kpi | queryMs=104.53
2026-04-17 09:49:01.420 | step 3 | route=HW_TicketPost | empId=65584 | apiMs=107.58 | totalMs=107.58
2026-04-17 09:49:03.041 | step 1 | route=IT_Ticket | empId=65584 | query called at=09:49:03.041
2026-04-17 09:49:03.057 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=15.82
2026-04-17 09:49:03.065 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-04-17 09:49:03.074 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-04-17 09:49:03.082 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-04-17 09:49:03.091 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_it_Ticket_Details | queryMs=8.52
2026-04-17 09:49:03.100 | step 2 | route=IT_Ticket | empId=65584 | query=VMS_Comp_login_proc | queryMs=8.38
2026-04-17 09:49:03.100 | step 3 | route=IT_Ticket | empId=65584 | apiMs=59.58 | totalMs=59.58
2026-04-17 09:49:03.101 | step 1 | route=IT_Ticket | empId=65584 | query called at=09:49:03.101
2026-04-17 09:49:03.108 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=7.41
2026-04-17 09:49:03.117 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-04-17 09:49:03.125 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-17 09:49:03.126 | step 3 | route=IT_Ticket | empId=65584 | apiMs=25.09 | totalMs=25.09
2026-04-17 09:51:17.089 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:51:17.089
2026-04-17 09:51:17.165 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=75.1
2026-04-17 09:51:17.168 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=79.12 | totalMs=79.12
2026-04-17 09:51:31.061 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:51:31.061
2026-04-17 09:51:31.113 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=51.04
2026-04-17 09:51:31.116 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=54.77 | totalMs=54.77
2026-04-17 09:51:41.888 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:51:41.888
2026-04-17 09:51:41.898 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-17 09:51:41.899 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.13 | totalMs=11.13
2026-04-17 09:51:41.899 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:51:41.899
2026-04-17 09:51:41.927 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=27.57
2026-04-17 09:51:41.929 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.87 | totalMs=29.87
2026-04-17 09:51:41.929 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:51:41.929
2026-04-17 09:51:41.932 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-04-17 09:51:41.932 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.78 | totalMs=2.78
2026-04-17 09:51:41.933 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:51:41.933
2026-04-17 09:51:41.934 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-17 09:51:41.934 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.70 | totalMs=1.70
2026-04-17 09:51:44.323 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:51:44.323
2026-04-17 09:51:44.334 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-17 09:51:44.335 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-17 09:51:44.337 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-17 09:51:44.338 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-17 09:51:44.340 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-17 09:51:44.345 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.42
2026-04-17 09:51:44.346 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.62 | totalMs=22.62
2026-04-17 09:51:44.346 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:51:44.346
2026-04-17 09:51:44.348 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-17 09:51:44.349 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-17 09:51:44.350 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-17 09:51:44.351 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.55 | totalMs=4.55
2026-04-17 09:51:58.496 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:51:58.496
2026-04-17 09:51:58.536 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=39.97
2026-04-17 09:51:58.536 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=40.84 | totalMs=40.84
2026-04-17 09:52:01.060 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:52:01.060
2026-04-17 09:52:01.070 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-04-17 09:52:01.070 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=10.30 | totalMs=10.30
2026-04-17 09:52:16.635 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:52:16.635
2026-04-17 09:52:16.647 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-04-17 09:52:16.647 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.64 | totalMs=12.64
2026-04-17 09:52:24.788 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:24.788
2026-04-17 09:52:24.798 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-04-17 09:52:24.801 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.10 | totalMs=13.10
2026-04-17 09:52:24.804 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:24.804
2026-04-17 09:52:24.830 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=23.59
2026-04-17 09:52:24.832 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.05 | totalMs=28.05
2026-04-17 09:52:24.832 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:24.832
2026-04-17 09:52:24.834 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-17 09:52:24.834 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.04 | totalMs=2.04
2026-04-17 09:52:24.835 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:24.835
2026-04-17 09:52:24.836 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-17 09:52:24.836 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.79 | totalMs=1.79
2026-04-17 09:52:26.753 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:52:26.753
2026-04-17 09:52:26.763 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-04-17 09:52:26.769 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-17 09:52:26.773 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-17 09:52:26.774 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-17 09:52:26.776 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-17 09:52:26.781 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.24
2026-04-17 09:52:26.782 | step 3 | route=IT_Ticket | empId=51415 | apiMs=28.19 | totalMs=28.19
2026-04-17 09:52:26.782 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:52:26.782
2026-04-17 09:52:26.783 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-17 09:52:26.785 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-17 09:52:26.786 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-17 09:52:26.786 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.29 | totalMs=4.29
2026-04-17 09:52:35.430 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:52:35.430
2026-04-17 09:52:35.486 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.96
2026-04-17 09:52:35.489 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.75 | totalMs=58.75
2026-04-17 09:52:37.754 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:52:37.754
2026-04-17 09:52:37.766 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-04-17 09:52:37.769 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.79 | totalMs=14.79
2026-04-17 09:52:45.113 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:45.113
2026-04-17 09:52:45.124 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-17 09:52:45.127 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.98 | totalMs=13.98
2026-04-17 09:52:45.130 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:45.130
2026-04-17 09:52:45.141 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=8.43
2026-04-17 09:52:45.143 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.77 | totalMs=12.77
2026-04-17 09:52:45.143 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:45.143
2026-04-17 09:52:45.145 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-17 09:52:45.145 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.00 | totalMs=2.00
2026-04-17 09:52:45.145 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:52:45.145
2026-04-17 09:52:45.147 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-17 09:52:45.147 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.43 | totalMs=1.43
2026-04-17 09:52:46.559 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:52:46.559
2026-04-17 09:52:46.569 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-04-17 09:52:46.571 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-17 09:52:46.572 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-17 09:52:46.573 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-17 09:52:46.574 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-04-17 09:52:46.578 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.47
2026-04-17 09:52:46.579 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.31 | totalMs=19.31
2026-04-17 09:52:46.579 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:52:46.579
2026-04-17 09:52:46.580 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-17 09:52:46.582 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-17 09:52:46.583 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-17 09:52:46.583 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.13 | totalMs=4.13
2026-04-17 09:53:04.347 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:53:04.347
2026-04-17 09:53:04.403 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.09
2026-04-17 09:53:04.407 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.20 | totalMs=59.20
2026-04-17 09:53:06.405 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:53:06.405
2026-04-17 09:53:06.417 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.63
2026-04-17 09:53:06.418 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.60 | totalMs=12.60
2026-04-17 09:53:25.987 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:25.987
2026-04-17 09:53:25.999 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-04-17 09:53:25.999 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.08 | totalMs=12.08
2026-04-17 09:53:26.000 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:26.000
2026-04-17 09:53:26.014 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=13.64
2026-04-17 09:53:26.015 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.70 | totalMs=15.70
2026-04-17 09:53:26.016 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:26.016
2026-04-17 09:53:26.018 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-17 09:53:26.018 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.22 | totalMs=2.22
2026-04-17 09:53:26.018 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:26.018
2026-04-17 09:53:26.020 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-17 09:53:26.020 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.51 | totalMs=1.51
2026-04-17 09:53:27.096 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:53:27.096
2026-04-17 09:53:27.106 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-17 09:53:27.108 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-17 09:53:27.109 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-17 09:53:27.113 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.15
2026-04-17 09:53:27.116 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=2.48
2026-04-17 09:53:27.117 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-17 09:53:27.118 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.96 | totalMs=21.96
2026-04-17 09:53:27.118 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:53:27.118
2026-04-17 09:53:27.120 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-17 09:53:27.121 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-17 09:53:27.122 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-17 09:53:27.123 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.78 | totalMs=4.78
2026-04-17 09:53:40.494 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:53:40.494
2026-04-17 09:53:40.576 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=81.54
2026-04-17 09:53:40.577 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=82.67 | totalMs=82.67
2026-04-17 09:53:42.813 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:53:42.813
2026-04-17 09:53:42.847 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.86
2026-04-17 09:53:42.850 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=36.98 | totalMs=36.98
2026-04-17 09:53:49.166 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:49.166
2026-04-17 09:53:49.176 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-04-17 09:53:49.179 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.09 | totalMs=13.09
2026-04-17 09:53:49.182 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:49.182
2026-04-17 09:53:49.252 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=67.31
2026-04-17 09:53:49.254 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=71.70 | totalMs=71.70
2026-04-17 09:53:49.254 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:49.254
2026-04-17 09:53:49.256 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-17 09:53:49.256 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.06 | totalMs=2.06
2026-04-17 09:53:49.257 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:53:49.257
2026-04-17 09:53:49.258 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-17 09:53:49.258 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.40 | totalMs=1.40
2026-04-17 09:53:51.735 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:53:51.735
2026-04-17 09:53:51.766 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.06
2026-04-17 09:53:51.792 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=25.04
2026-04-17 09:53:51.824 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=31.68
2026-04-17 09:53:51.848 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=23.5
2026-04-17 09:53:51.888 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=39.76
2026-04-17 09:53:51.901 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=12.19
2026-04-17 09:53:51.901 | step 3 | route=IT_Ticket | empId=51415 | apiMs=165.91 | totalMs=165.91
2026-04-17 09:53:51.901 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:53:51.901
2026-04-17 09:53:51.925 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=23.22
2026-04-17 09:53:51.940 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=15.22
2026-04-17 09:53:51.952 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=11.42
2026-04-17 09:53:51.953 | step 3 | route=IT_Ticket | empId=51415 | apiMs=51.22 | totalMs=51.22
2026-04-17 09:54:04.872 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:54:04.872
2026-04-17 09:54:04.928 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.81
2026-04-17 09:54:04.931 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.71 | totalMs=59.71
2026-04-17 09:54:08.379 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:54:08.379
2026-04-17 09:54:08.391 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.28
2026-04-17 09:54:08.394 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.89 | totalMs=14.89
2026-04-17 09:54:18.974 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:54:18.974
2026-04-17 09:54:18.990 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.96
2026-04-17 09:54:18.993 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.66 | totalMs=19.66
2026-04-17 09:54:18.996 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:54:18.996
2026-04-17 09:54:19.015 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=16.04
2026-04-17 09:54:19.028 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=31.41 | totalMs=31.41
2026-04-17 09:54:19.028 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:54:19.028
2026-04-17 09:54:19.037 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.01
2026-04-17 09:54:19.037 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.79 | totalMs=8.79
2026-04-17 09:54:19.037 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:54:19.037
2026-04-17 09:54:19.045 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.34
2026-04-17 09:54:19.045 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.01 | totalMs=8.01
2026-04-17 09:54:22.595 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:54:22.595
2026-04-17 09:54:22.612 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.17
2026-04-17 09:54:22.615 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=3.07
2026-04-17 09:54:22.616 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-17 09:54:22.617 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-17 09:54:22.619 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-17 09:54:22.620 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.06
2026-04-17 09:54:22.620 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.53 | totalMs=25.53
2026-04-17 09:54:22.621 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:54:22.621
2026-04-17 09:54:22.622 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-17 09:54:22.623 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-17 09:54:22.624 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-17 09:54:22.625 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.73 | totalMs=3.73
2026-04-17 09:56:23.888 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:56:23.888
2026-04-17 09:56:23.930 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=40.88
2026-04-17 09:56:23.933 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=44.94 | totalMs=44.94
2026-04-17 09:56:24.380 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:56:24.380
2026-04-17 09:56:32.114 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:32.114
2026-04-17 09:56:32.150 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=35.14
2026-04-17 09:56:32.153 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.21
2026-04-17 09:56:32.171 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=16.06
2026-04-17 09:56:32.185 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=12.52
2026-04-17 09:56:32.200 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=13.98
2026-04-17 09:56:32.203 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.15
2026-04-17 09:56:32.205 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=90.84 | totalMs=90.84
2026-04-17 09:56:32.205 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:32.205
2026-04-17 09:56:32.207 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-17 09:56:32.208 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-17 09:56:32.209 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-17 09:56:32.209 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.32 | totalMs=4.32
2026-04-17 09:56:35.288 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:35.288
2026-04-17 09:56:35.290 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-17 09:56:35.291 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-17 09:56:35.293 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-17 09:56:35.293 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.83 | totalMs=4.83
2026-04-17 09:56:36.878 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:36.878
2026-04-17 09:56:36.881 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-04-17 09:56:36.883 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-17 09:56:36.884 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-17 09:56:36.885 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.13 | totalMs=6.13
2026-04-17 09:56:38.482 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:38.482
2026-04-17 09:56:38.484 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-17 09:56:38.485 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-17 09:56:38.486 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-17 09:56:38.487 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.39 | totalMs=4.39
2026-04-17 09:56:40.332 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:40.332
2026-04-17 09:56:40.334 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-17 09:56:40.336 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-17 09:56:40.337 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-17 09:56:40.337 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.16 | totalMs=5.16
2026-04-17 09:56:41.908 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:56:41.908
2026-04-17 09:56:41.909 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-17 09:56:41.911 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-17 09:56:41.912 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-17 09:56:41.913 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.13 | totalMs=5.13
2026-04-17 09:56:44.132 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:56:44.132
2026-04-17 09:56:44.164 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.84
2026-04-17 09:56:44.164 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.79 | totalMs=31.79
2026-04-17 09:56:44.689 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:56:44.689
2026-04-17 10:03:55.949 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:03:55.949
2026-04-17 10:03:55.992 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=41.9
2026-04-17 10:03:55.997 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-17 10:03:56.001 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-17 10:03:56.005 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-17 10:03:56.029 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=23.8
2026-04-17 10:03:56.034 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=5.1
2026-04-17 10:03:56.035 | step 3 | route=IT_Ticket | empId=34771 | apiMs=85.16 | totalMs=85.16
2026-04-17 10:03:56.035 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:03:56.035
2026-04-17 10:03:56.056 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=20.43
2026-04-17 10:03:56.059 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=2.58
2026-04-17 10:03:56.060 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-17 10:03:56.061 | step 3 | route=IT_Ticket | empId=34771 | apiMs=25.46 | totalMs=25.46
2026-04-17 10:04:05.791 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=10:04:05.791
2026-04-17 10:04:05.933 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=141.91
2026-04-17 10:04:05.934 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=142.96 | totalMs=142.96
2026-04-17 10:04:11.111 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=10:04:11.111
2026-04-17 10:04:11.146 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=34.52
2026-04-17 10:04:11.149 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=38.50 | totalMs=38.50
2026-04-17 10:06:04.559 | step 1 | route=IT_TicketPost | empId=34771 | query called at=10:06:04.559
2026-04-17 10:06:04.585 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=24.97
2026-04-17 10:06:04.588 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=28.92 | totalMs=28.92
2026-04-17 10:06:04.591 | step 1 | route=IT_TicketPost | empId=34771 | query called at=10:06:04.591
2026-04-17 10:06:04.718 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=124.31
2026-04-17 10:06:04.720 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=129.29 | totalMs=129.29
2026-04-17 10:06:04.721 | step 1 | route=IT_TicketPost | empId=34771 | query called at=10:06:04.721
2026-04-17 10:06:04.723 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-17 10:06:04.723 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=2.58 | totalMs=2.58
2026-04-17 10:06:07.230 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:06:07.230
2026-04-17 10:06:07.240 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-17 10:06:07.242 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-17 10:06:07.244 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-17 10:06:07.245 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-17 10:06:07.247 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-17 10:06:07.253 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=5.55
2026-04-17 10:06:07.253 | step 3 | route=IT_Ticket | empId=34771 | apiMs=23.06 | totalMs=23.06
2026-04-17 10:06:07.254 | step 1 | route=IT_Ticket | empId=34771 | query called at=10:06:07.254
2026-04-17 10:06:07.255 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-17 10:06:07.257 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-17 10:06:07.258 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-17 10:06:07.259 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.95 | totalMs=4.95
2026-04-17 10:12:20.013 | step 1 | route=IT_Ticket | empId=69121 | query called at=10:12:20.013
2026-04-17 10:12:20.046 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=31.61
2026-04-17 10:12:20.047 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-17 10:12:20.048 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-17 10:12:20.049 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-17 10:12:20.063 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=13.41
2026-04-17 10:12:20.066 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=2.97
2026-04-17 10:12:20.067 | step 3 | route=IT_Ticket | empId=69121 | apiMs=53.40 | totalMs=53.40
2026-04-17 10:12:20.067 | step 1 | route=IT_Ticket | empId=69121 | query called at=10:12:20.067
2026-04-17 10:12:20.078 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=10.48
2026-04-17 10:12:20.079 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-17 10:12:20.081 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-17 10:12:20.081 | step 3 | route=IT_Ticket | empId=69121 | apiMs=13.78 | totalMs=13.78
2026-04-17 10:13:17.101 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69121 | query called at=10:13:17.101
2026-04-17 10:13:17.370 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=268.42
2026-04-17 10:13:17.375 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69121 | apiMs=273.95 | totalMs=273.95
2026-04-17 10:13:20.216 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query called at=10:13:20.216
2026-04-17 10:13:20.231 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-04-17 10:13:20.234 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69121 | apiMs=17.96 | totalMs=17.96
2026-04-17 10:16:03.991 | step 1 | route=IT_TicketPost | empId=69121 | query called at=10:16:03.991
2026-04-17 10:16:04.001 | step 2 | route=IT_TicketPost | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-17 10:16:04.005 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=14.25 | totalMs=14.25
2026-04-17 10:16:04.008 | step 1 | route=IT_TicketPost | empId=69121 | query called at=10:16:04.008
2026-04-17 10:16:04.080 | step 2 | route=IT_TicketPost | empId=69121 | query=IT_Ticket_Save_SPOC | queryMs=69.22
2026-04-17 10:16:04.083 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=74.63 | totalMs=74.63
2026-04-17 10:16:04.083 | step 1 | route=IT_TicketPost | empId=69121 | query called at=10:16:04.083
2026-04-17 10:16:04.085 | step 2 | route=IT_TicketPost | empId=69121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-17 10:16:04.086 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=2.53 | totalMs=2.53
2026-04-17 10:16:04.311 | step 1 | route=IT_Ticket | empId=69121 | query called at=10:16:04.311
2026-04-17 10:16:04.321 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-17 10:16:04.323 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-17 10:16:04.325 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-17 10:16:04.326 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-17 10:16:04.328 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-17 10:16:04.334 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=5.73
2026-04-17 10:16:04.334 | step 3 | route=IT_Ticket | empId=69121 | apiMs=23.15 | totalMs=23.15
2026-04-17 10:16:04.335 | step 1 | route=IT_Ticket | empId=69121 | query called at=10:16:04.335
2026-04-17 10:16:04.336 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-17 10:16:04.338 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-17 10:16:04.339 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-17 10:16:04.339 | step 3 | route=IT_Ticket | empId=69121 | apiMs=4.50 | totalMs=4.50
2026-04-17 10:20:10.530 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:20:10.530
2026-04-17 10:20:10.541 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-17 10:20:10.543 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-17 10:20:10.545 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-17 10:20:10.546 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-17 10:20:10.548 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-17 10:20:10.554 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.83
2026-04-17 10:20:10.554 | step 3 | route=IT_Ticket | empId=41671 | apiMs=23.98 | totalMs=23.98
2026-04-17 10:20:10.555 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:20:10.555
2026-04-17 10:20:10.556 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-17 10:20:10.558 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-17 10:20:10.559 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-17 10:20:10.560 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.98 | totalMs=4.98
2026-04-17 10:20:19.767 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=10:20:19.767
2026-04-17 10:20:20.080 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=311.94
2026-04-17 10:20:20.083 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=315.69 | totalMs=315.69
2026-04-17 10:20:22.090 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=10:20:22.090
2026-04-17 10:20:22.102 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=12.16
2026-04-17 10:20:22.106 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=15.98 | totalMs=15.98
2026-04-17 10:22:12.116 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:22:12.116
2026-04-17 10:22:12.141 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=24.1
2026-04-17 10:22:12.145 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=28.94 | totalMs=28.94
2026-04-17 10:22:12.148 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:22:12.148
2026-04-17 10:22:12.175 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=23.6
2026-04-17 10:22:12.181 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=33.27 | totalMs=33.27
2026-04-17 10:22:12.182 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:22:12.182
2026-04-17 10:22:12.185 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-17 10:22:12.185 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.93 | totalMs=2.93
2026-04-17 10:22:12.413 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:22:12.413
2026-04-17 10:22:12.423 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-17 10:22:12.425 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-17 10:22:12.427 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-17 10:22:12.428 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-17 10:22:12.430 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-17 10:22:12.436 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.52
2026-04-17 10:22:12.436 | step 3 | route=IT_Ticket | empId=41671 | apiMs=23.06 | totalMs=23.06
2026-04-17 10:22:12.436 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:22:12.436
2026-04-17 10:22:12.438 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-17 10:22:12.439 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-17 10:22:12.441 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-17 10:22:12.441 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.62 | totalMs=4.62
2026-04-17 10:23:58.148 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:23:58.148
2026-04-17 10:23:58.201 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=52.65
2026-04-17 10:23:58.204 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=56.61 | totalMs=56.61
2026-04-17 10:23:58.979 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:23:58.979
2026-04-17 10:24:17.934 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:24:17.934
2026-04-17 10:24:18.287 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=352.94
2026-04-17 10:24:18.369 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=37.78
2026-04-17 10:24:18.407 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=473.23 | totalMs=473.23
2026-04-17 10:24:18.407 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:24:18.407
2026-04-17 10:24:18.409 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-04-17 10:24:18.410 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-17 10:24:18.412 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-17 10:24:18.412 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=4.50 | totalMs=4.50
2026-04-17 10:24:18.412 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:24:18.412
2026-04-17 10:24:18.414 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-17 10:24:18.415 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-17 10:24:18.416 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-17 10:24:18.416 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=3.95 | totalMs=3.95
2026-04-17 10:24:18.641 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:24:18.641
2026-04-17 10:24:18.658 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=16.54
2026-04-17 10:24:18.659 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=17.50 | totalMs=17.50
2026-04-17 10:24:18.988 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:24:18.988
2026-04-17 10:27:31.103 | step 5 | route=dashboard | empId=gha0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-17 10:27:31.254 | step 5 | route=dashboard | empId=gha0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-17 10:30:17.212 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:30:17.212
2026-04-17 10:30:17.256 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=43.86
2026-04-17 10:30:17.261 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-17 10:30:17.265 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-17 10:30:17.269 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-17 10:30:17.295 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=25.71
2026-04-17 10:30:17.299 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=3.36
2026-04-17 10:30:17.299 | step 3 | route=IT_Ticket | empId=49869 | apiMs=87.22 | totalMs=87.22
2026-04-17 10:30:17.299 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:30:17.299
2026-04-17 10:30:17.311 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=10.84
2026-04-17 10:30:17.312 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-17 10:30:17.313 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-17 10:30:17.313 | step 3 | route=IT_Ticket | empId=49869 | apiMs=13.68 | totalMs=13.68
2026-04-17 10:30:21.968 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=10:30:21.968
2026-04-17 10:30:22.150 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=181.18
2026-04-17 10:30:22.154 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=185.59 | totalMs=185.59
2026-04-17 10:30:23.543 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=10:30:23.543
2026-04-17 10:30:24.159 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=615.67
2026-04-17 10:30:24.159 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=616.79 | totalMs=616.79
2026-04-17 10:30:25.613 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=10:30:25.613
2026-04-17 10:30:25.633 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=16.31
2026-04-17 10:30:25.636 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=22.71 | totalMs=22.71
2026-04-17 10:31:00.039 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:31:00.039
2026-04-17 10:31:00.051 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-04-17 10:31:00.052 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=12.22 | totalMs=12.22
2026-04-17 10:31:00.052 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:31:00.052
2026-04-17 10:31:00.074 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=20.92
2026-04-17 10:31:00.076 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=23.27 | totalMs=23.27
2026-04-17 10:31:00.076 | step 1 | route=IT_TicketPost | empId=49869 | query called at=10:31:00.076
2026-04-17 10:31:00.078 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-17 10:31:00.078 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.08 | totalMs=2.08
2026-04-17 10:31:02.549 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:31:02.549
2026-04-17 10:31:02.559 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-04-17 10:31:02.560 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-17 10:31:02.562 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-17 10:31:02.563 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-17 10:31:02.564 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-04-17 10:31:02.577 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=12.72
2026-04-17 10:31:02.577 | step 3 | route=IT_Ticket | empId=49869 | apiMs=28.06 | totalMs=28.06
2026-04-17 10:31:02.578 | step 1 | route=IT_Ticket | empId=49869 | query called at=10:31:02.578
2026-04-17 10:31:02.602 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=23.97
2026-04-17 10:31:02.604 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.86
2026-04-17 10:31:02.606 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-17 10:31:02.606 | step 3 | route=IT_Ticket | empId=49869 | apiMs=28.47 | totalMs=28.47
2026-04-17 10:35:28.351 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:35:28.351
2026-04-17 10:35:28.379 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=27.92
2026-04-17 10:35:28.381 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-17 10:35:28.382 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-17 10:35:28.383 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-17 10:35:28.398 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=13.87
2026-04-17 10:35:28.399 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.35
2026-04-17 10:35:28.400 | step 3 | route=IT_Ticket | empId=43200 | apiMs=48.93 | totalMs=48.93
2026-04-17 10:35:28.400 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:35:28.400
2026-04-17 10:35:28.421 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=20.83
2026-04-17 10:35:28.423 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-17 10:35:28.424 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-17 10:35:28.424 | step 3 | route=IT_Ticket | empId=43200 | apiMs=24.07 | totalMs=24.07
2026-04-17 10:35:35.299 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=10:35:35.299
2026-04-17 10:35:35.481 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=181.14
2026-04-17 10:35:35.484 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=185.02 | totalMs=185.02
2026-04-17 10:35:44.730 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=10:35:44.730
2026-04-17 10:35:44.887 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=157
2026-04-17 10:35:44.891 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=160.86 | totalMs=160.86
2026-04-17 10:35:46.814 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=10:35:46.814
2026-04-17 10:35:46.839 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=23.93
2026-04-17 10:35:46.843 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=28.07 | totalMs=28.07
2026-04-17 10:36:19.724 | step 1 | route=IT_Ticket | empId=3454 | query called at=10:36:19.724
2026-04-17 10:36:19.740 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=14.82
2026-04-17 10:36:19.744 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-17 10:36:19.748 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-17 10:36:19.753 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=2.35
2026-04-17 10:36:19.756 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_it_Ticket_Details | queryMs=1.94
2026-04-17 10:36:19.767 | step 2 | route=IT_Ticket | empId=3454 | query=VMS_Comp_login_proc | queryMs=11.23
2026-04-17 10:36:19.768 | step 3 | route=IT_Ticket | empId=3454 | apiMs=44.07 | totalMs=44.07
2026-04-17 10:36:19.768 | step 1 | route=IT_Ticket | empId=3454 | query called at=10:36:19.768
2026-04-17 10:36:19.771 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=2.39
2026-04-17 10:36:19.774 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=3.09
2026-04-17 10:36:19.776 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=1.67
2026-04-17 10:36:19.777 | step 3 | route=IT_Ticket | empId=3454 | apiMs=8.63 | totalMs=8.63
2026-04-17 10:36:30.598 | step 1 | route=HW_TicketFun | empId= | query called at=10:36:30.598
2026-04-17 10:36:30.610 | step 2 | route=HW_TicketFun | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=10.92
2026-04-17 10:36:30.611 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.21 | totalMs=12.21
2026-04-17 10:36:46.421 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:36:46.421
2026-04-17 10:36:46.440 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=18.34
2026-04-17 10:36:46.441 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=19.42 | totalMs=19.42
2026-04-17 10:36:46.441 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:36:46.441
2026-04-17 10:36:46.498 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=55.62
2026-04-17 10:36:46.514 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=72.06 | totalMs=72.06
2026-04-17 10:36:46.514 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:36:46.514
2026-04-17 10:36:46.575 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=60.36
2026-04-17 10:36:46.575 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=61.07 | totalMs=61.07
2026-04-17 10:36:46.576 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:36:46.576
2026-04-17 10:36:46.593 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.8
2026-04-17 10:36:46.593 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=17.54 | totalMs=17.54
2026-04-17 10:36:49.088 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:36:49.088
2026-04-17 10:36:49.122 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=32.88
2026-04-17 10:36:49.143 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=20.52
2026-04-17 10:36:49.166 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=22.55
2026-04-17 10:36:49.189 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=22.74
2026-04-17 10:36:49.211 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=21.71
2026-04-17 10:36:49.226 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=14.66
2026-04-17 10:36:49.226 | step 3 | route=IT_Ticket | empId=43200 | apiMs=137.87 | totalMs=137.87
2026-04-17 10:36:49.227 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:36:49.227
2026-04-17 10:36:49.239 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=11.34
2026-04-17 10:36:49.253 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=13.64
2026-04-17 10:36:49.270 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=17.33
2026-04-17 10:36:49.271 | step 3 | route=IT_Ticket | empId=43200 | apiMs=43.86 | totalMs=43.86
2026-04-17 10:43:34.773 | step 1 | route=HW_TicketPost | empId=3454 | query called at=10:43:34.773
2026-04-17 10:43:34.841 | step 2 | route=HW_TicketPost | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=67.16
2026-04-17 10:43:34.845 | step 3 | route=HW_TicketPost | empId=3454 | apiMs=71.66 | totalMs=71.66
2026-04-17 10:43:34.848 | step 1 | route=HW_TicketPost | empId=3454 | query called at=10:43:34.848
2026-04-17 10:43:34.852 | step 2 | route=HW_TicketPost | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-17 10:43:34.853 | step 3 | route=HW_TicketPost | empId=3454 | apiMs=4.64 | totalMs=4.64
2026-04-17 10:43:34.853 | step 1 | route=HW_TicketPost | empId=3454 | query called at=10:43:34.853
2026-04-17 10:43:34.855 | step 2 | route=HW_TicketPost | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-17 10:43:34.855 | step 3 | route=HW_TicketPost | empId=3454 | apiMs=1.69 | totalMs=1.69
2026-04-17 10:43:34.856 | step 1 | route=HW_TicketPost | empId=3454 | query called at=10:43:34.856
2026-04-17 10:43:34.867 | step 2 | route=HW_TicketPost | empId=3454 | query=hw_ticket_save_proc_kpi | queryMs=11.08
2026-04-17 10:43:34.869 | step 3 | route=HW_TicketPost | empId=3454 | apiMs=13.13 | totalMs=13.13
2026-04-17 10:43:36.601 | step 1 | route=IT_Ticket | empId=3454 | query called at=10:43:36.601
2026-04-17 10:43:36.647 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=45.02
2026-04-17 10:43:36.648 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-17 10:43:36.649 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=0.64
2026-04-17 10:43:36.650 | step 2 | route=IT_Ticket | empId=3454 | query=KPI_IT_Ticket_Details_New | queryMs=0.63
2026-04-17 10:43:36.664 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_it_Ticket_Details | queryMs=13.62
2026-04-17 10:43:36.671 | step 2 | route=IT_Ticket | empId=3454 | query=VMS_Comp_login_proc | queryMs=7.08
2026-04-17 10:43:36.672 | step 3 | route=IT_Ticket | empId=3454 | apiMs=70.49 | totalMs=70.49
2026-04-17 10:43:36.672 | step 1 | route=IT_Ticket | empId=3454 | query called at=10:43:36.672
2026-04-17 10:43:36.679 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=6.96
2026-04-17 10:43:36.688 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-04-17 10:43:36.696 | step 2 | route=IT_Ticket | empId=3454 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-04-17 10:43:36.697 | step 3 | route=IT_Ticket | empId=3454 | apiMs=24.40 | totalMs=24.40
2026-04-17 10:45:46.529 | step 1 | route=IT_Ticket | empId=26258 | query called at=10:45:46.529
2026-04-17 10:45:46.541 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=10.79
2026-04-17 10:45:46.542 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-17 10:45:46.544 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-17 10:45:46.545 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-17 10:45:46.547 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-17 10:45:46.553 | step 2 | route=IT_Ticket | empId=26258 | query=VMS_Comp_login_proc | queryMs=5.5
2026-04-17 10:45:46.553 | step 3 | route=IT_Ticket | empId=26258 | apiMs=23.83 | totalMs=23.83
2026-04-17 10:45:46.554 | step 1 | route=IT_Ticket | empId=26258 | query called at=10:45:46.554
2026-04-17 10:45:46.555 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-17 10:45:46.556 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-17 10:45:46.558 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-17 10:45:46.558 | step 3 | route=IT_Ticket | empId=26258 | apiMs=4.38 | totalMs=4.38
2026-04-17 10:45:55.828 | step 1 | route=Ticket_Entry_SPOC_Module | empId=26258 | query called at=10:45:55.828
2026-04-17 10:45:55.926 | step 2 | route=Ticket_Entry_SPOC_Module | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=97.2
2026-04-17 10:45:55.929 | step 3 | route=Ticket_Entry_SPOC_Module | empId=26258 | apiMs=101.41 | totalMs=101.41
2026-04-17 10:46:03.142 | step 1 | route=Ticket_Entry_SPOC_Module | empId=26258 | query called at=10:46:03.142
2026-04-17 10:46:03.327 | step 2 | route=Ticket_Entry_SPOC_Module | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=184.06
2026-04-17 10:46:03.330 | step 3 | route=Ticket_Entry_SPOC_Module | empId=26258 | apiMs=188.49 | totalMs=188.49
2026-04-17 10:46:04.891 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=26258 | query called at=10:46:04.891
2026-04-17 10:46:04.901 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-17 10:46:04.905 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=26258 | apiMs=14.00 | totalMs=14.00
2026-04-17 10:46:24.732 | step 1 | route=IT_TicketPost | empId=26258 | query called at=10:46:24.732
2026-04-17 10:46:24.743 | step 2 | route=IT_TicketPost | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-17 10:46:24.746 | step 3 | route=IT_TicketPost | empId=26258 | apiMs=14.38 | totalMs=14.38
2026-04-17 10:46:24.749 | step 1 | route=IT_TicketPost | empId=26258 | query called at=10:46:24.749
2026-04-17 10:46:24.776 | step 2 | route=IT_TicketPost | empId=26258 | query=IT_Ticket_Save_SPOC | queryMs=24.21
2026-04-17 10:46:24.778 | step 3 | route=IT_TicketPost | empId=26258 | apiMs=29.10 | totalMs=29.10
2026-04-17 10:46:24.779 | step 1 | route=IT_TicketPost | empId=26258 | query called at=10:46:24.779
2026-04-17 10:46:24.781 | step 2 | route=IT_TicketPost | empId=26258 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-17 10:46:24.781 | step 3 | route=IT_TicketPost | empId=26258 | apiMs=2.56 | totalMs=2.56
2026-04-17 10:46:24.782 | step 1 | route=IT_TicketPost | empId=26258 | query called at=10:46:24.782
2026-04-17 10:46:24.783 | step 2 | route=IT_TicketPost | empId=26258 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-17 10:46:24.783 | step 3 | route=IT_TicketPost | empId=26258 | apiMs=1.67 | totalMs=1.67
2026-04-17 10:46:25.008 | step 1 | route=IT_Ticket | empId=26258 | query called at=10:46:25.008
2026-04-17 10:46:25.018 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-17 10:46:25.020 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-17 10:46:25.022 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-17 10:46:25.023 | step 2 | route=IT_Ticket | empId=26258 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-17 10:46:25.025 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-17 10:46:25.031 | step 2 | route=IT_Ticket | empId=26258 | query=VMS_Comp_login_proc | queryMs=5.63
2026-04-17 10:46:25.031 | step 3 | route=IT_Ticket | empId=26258 | apiMs=22.94 | totalMs=22.94
2026-04-17 10:46:25.031 | step 1 | route=IT_Ticket | empId=26258 | query called at=10:46:25.031
2026-04-17 10:46:25.033 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-17 10:46:25.034 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-17 10:46:25.036 | step 2 | route=IT_Ticket | empId=26258 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-17 10:46:25.036 | step 3 | route=IT_Ticket | empId=26258 | apiMs=4.58 | totalMs=4.58
2026-04-17 10:47:34.523 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:47:34.523
2026-04-17 10:47:34.559 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=35.61
2026-04-17 10:47:34.560 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=36.64 | totalMs=36.64
2026-04-17 10:47:35.457 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:47:35.457
2026-04-17 10:47:41.791 | step 1 | route=IT_Ticket_Report | empId=47781 | query called at=10:47:41.791
2026-04-17 10:47:41.961 | step 2 | route=IT_Ticket_Report | empId=47781 | query=kpi_it_ticket_report_page_proc | queryMs=169.16
2026-04-17 10:47:41.962 | step 3 | route=IT_Ticket_Report | empId=47781 | apiMs=170.21 | totalMs=170.21
2026-04-17 10:47:42.679 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:47:42.679
2026-04-17 11:18:23.521 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:18:23.521
2026-04-17 11:18:23.577 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=54.88
2026-04-17 11:18:23.581 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-17 11:18:23.586 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-04-17 11:18:23.591 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-04-17 11:18:23.611 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=19.77
2026-04-17 11:18:23.616 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=4.41
2026-04-17 11:18:23.616 | step 3 | route=IT_Ticket | empId=41671 | apiMs=94.84 | totalMs=94.84
2026-04-17 11:18:23.617 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:18:23.617
2026-04-17 11:18:23.630 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=12.72
2026-04-17 11:18:23.631 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-17 11:18:23.632 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-17 11:18:23.633 | step 3 | route=IT_Ticket | empId=41671 | apiMs=15.99 | totalMs=15.99
2026-04-17 11:18:30.644 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=11:18:30.644
2026-04-17 11:18:31.152 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=507.26
2026-04-17 11:18:31.154 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=510.11 | totalMs=510.11
2026-04-17 11:18:33.528 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=11:18:33.528
2026-04-17 11:18:33.547 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=19.1
2026-04-17 11:18:33.551 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=22.92 | totalMs=22.92
2026-04-17 11:19:52.684 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:19:52.684
2026-04-17 11:19:52.708 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=22.93
2026-04-17 11:19:52.712 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=27.53 | totalMs=27.53
2026-04-17 11:19:52.715 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:19:52.715
2026-04-17 11:19:52.739 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=21.18
2026-04-17 11:19:52.741 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=25.69 | totalMs=25.69
2026-04-17 11:19:52.741 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:19:52.741
2026-04-17 11:19:52.743 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-17 11:19:52.743 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.16 | totalMs=2.16
2026-04-17 11:19:52.969 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:19:52.969
2026-04-17 11:19:52.980 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-17 11:19:52.982 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-17 11:19:52.983 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-17 11:19:52.985 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-17 11:19:52.986 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-17 11:19:52.992 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.54
2026-04-17 11:19:52.992 | step 3 | route=IT_Ticket | empId=41671 | apiMs=23.19 | totalMs=23.19
2026-04-17 11:19:52.993 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:19:52.993
2026-04-17 11:19:52.994 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-17 11:19:52.996 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-17 11:19:52.998 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-17 11:19:52.998 | step 3 | route=IT_Ticket | empId=41671 | apiMs=5.13 | totalMs=5.13
2026-04-17 11:22:31.580 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:22:31.580
2026-04-17 11:22:31.603 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=22.33
2026-04-17 11:22:31.611 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=5.41
2026-04-17 11:22:31.616 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-17 11:22:31.620 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-17 11:22:31.622 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-17 11:22:31.634 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=12.36
2026-04-17 11:22:31.635 | step 3 | route=IT_Ticket | empId=59261 | apiMs=54.88 | totalMs=54.88
2026-04-17 11:22:31.635 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:22:31.635
2026-04-17 11:22:31.637 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-04-17 11:22:31.641 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=3.87
2026-04-17 11:22:31.648 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=6.56
2026-04-17 11:22:31.649 | step 3 | route=IT_Ticket | empId=59261 | apiMs=13.41 | totalMs=13.41
2026-04-17 11:22:41.424 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=11:22:41.424
2026-04-17 11:22:41.852 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=427.7
2026-04-17 11:22:41.856 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=431.71 | totalMs=431.71
2026-04-17 11:22:43.062 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=11:22:43.062
2026-04-17 11:22:43.074 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-04-17 11:22:43.077 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=15.12 | totalMs=15.12
2026-04-17 11:23:33.355 | step 1 | route=IT_TicketPost | empId=59261 | query called at=11:23:33.355
2026-04-17 11:23:33.371 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=15.28
2026-04-17 11:23:33.375 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=19.33 | totalMs=19.33
2026-04-17 11:23:33.378 | step 1 | route=IT_TicketPost | empId=59261 | query called at=11:23:33.378
2026-04-17 11:23:33.432 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=51.8
2026-04-17 11:23:33.436 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=58.81 | totalMs=58.81
2026-04-17 11:23:33.437 | step 1 | route=IT_TicketPost | empId=59261 | query called at=11:23:33.437
2026-04-17 11:23:33.439 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-04-17 11:23:33.440 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.69 | totalMs=2.69
2026-04-17 11:23:33.666 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:23:33.666
2026-04-17 11:23:33.676 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-17 11:23:33.678 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-17 11:23:33.680 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-17 11:23:33.681 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-17 11:23:33.683 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-17 11:23:33.689 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.69
2026-04-17 11:23:33.689 | step 3 | route=IT_Ticket | empId=59261 | apiMs=23.42 | totalMs=23.42
2026-04-17 11:23:33.690 | step 1 | route=IT_Ticket | empId=59261 | query called at=11:23:33.690
2026-04-17 11:23:33.691 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-17 11:23:33.693 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-17 11:23:33.694 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-17 11:23:33.695 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.93 | totalMs=4.93
2026-04-17 11:27:47.000 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=11:27:47.000
2026-04-17 11:27:47.034 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=33.68
2026-04-17 11:27:47.038 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=37.93 | totalMs=37.93
2026-04-17 11:27:47.383 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:27:47.383
2026-04-17 11:34:42.408 | step 1 | route=HW_Ticket_Report | empId=18452 | query called at=11:34:42.408
2026-04-17 11:34:42.439 | step 2 | route=HW_Ticket_Report | empId=18452 | query=hw_ticket_report_kpi_proc | queryMs=30.41
2026-04-17 11:34:42.439 | step 3 | route=HW_Ticket_Report | empId=18452 | apiMs=31.48 | totalMs=31.48
2026-04-17 11:34:45.394 | step 4 | route=pageRenderd | empId=18452 | Page=HW TICKET REPORT | page fully loaded at : 11:34:45.394
2026-04-17 11:34:46.682 | step 1 | route=IT_Ticket | empId=18452 | query called at=11:34:46.682
2026-04-17 11:34:46.726 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=43.21
2026-04-17 11:34:46.731 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-17 11:34:46.735 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-17 11:34:46.738 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-17 11:34:46.764 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_it_Ticket_Details | queryMs=25.55
2026-04-17 11:34:46.771 | step 2 | route=IT_Ticket | empId=18452 | query=VMS_Comp_login_proc | queryMs=5.9
2026-04-17 11:34:46.771 | step 3 | route=IT_Ticket | empId=18452 | apiMs=89.25 | totalMs=89.25
2026-04-17 11:34:46.771 | step 1 | route=IT_Ticket | empId=18452 | query called at=11:34:46.771
2026-04-17 11:34:46.792 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=20.03
2026-04-17 11:34:46.793 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-17 11:34:46.794 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-17 11:34:46.795 | step 3 | route=IT_Ticket | empId=18452 | apiMs=23.36 | totalMs=23.36
2026-04-17 11:34:59.164 | step 1 | route=HW_TicketFun | empId= | query called at=11:34:59.164
2026-04-17 11:34:59.180 | step 2 | route=HW_TicketFun | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=14.5
2026-04-17 11:34:59.183 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.88 | totalMs=18.88
2026-04-17 11:35:17.587 | step 1 | route=HW_TicketPost | empId=18452 | query called at=11:35:17.587
2026-04-17 11:35:17.627 | step 2 | route=HW_TicketPost | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=39.97
2026-04-17 11:35:17.631 | step 3 | route=HW_TicketPost | empId=18452 | apiMs=43.65 | totalMs=43.65
2026-04-17 11:35:17.633 | step 1 | route=HW_TicketPost | empId=18452 | query called at=11:35:17.633
2026-04-17 11:35:17.644 | step 2 | route=HW_TicketPost | empId=18452 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.89
2026-04-17 11:35:17.644 | step 3 | route=HW_TicketPost | empId=18452 | apiMs=11.13 | totalMs=11.13
2026-04-17 11:35:17.645 | step 1 | route=HW_TicketPost | empId=18452 | query called at=11:35:17.645
2026-04-17 11:35:17.653 | step 2 | route=HW_TicketPost | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=7.52
2026-04-17 11:35:17.653 | step 3 | route=HW_TicketPost | empId=18452 | apiMs=8.22 | totalMs=8.22
2026-04-17 11:35:17.654 | step 1 | route=HW_TicketPost | empId=18452 | query called at=11:35:17.654
2026-04-17 11:35:17.697 | step 2 | route=HW_TicketPost | empId=18452 | query=hw_ticket_save_proc_kpi | queryMs=43.42
2026-04-17 11:35:17.710 | step 3 | route=HW_TicketPost | empId=18452 | apiMs=56.40 | totalMs=56.40
2026-04-17 11:35:40.906 | step 1 | route=IT_Ticket | empId=18452 | query called at=11:35:40.906
2026-04-17 11:35:40.918 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-04-17 11:35:40.920 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-17 11:35:40.921 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-17 11:35:40.923 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-17 11:35:40.924 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-17 11:35:40.930 | step 2 | route=IT_Ticket | empId=18452 | query=VMS_Comp_login_proc | queryMs=5.49
2026-04-17 11:35:40.930 | step 3 | route=IT_Ticket | empId=18452 | apiMs=23.96 | totalMs=23.96
2026-04-17 11:35:40.931 | step 1 | route=IT_Ticket | empId=18452 | query called at=11:35:40.931
2026-04-17 11:35:40.932 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-17 11:35:40.934 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-17 11:35:40.935 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-17 11:35:40.935 | step 3 | route=IT_Ticket | empId=18452 | apiMs=4.59 | totalMs=4.59
2026-04-17 11:44:06.984 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=11:44:06.984
2026-04-17 11:44:07.034 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=49.04
2026-04-17 11:44:07.034 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=50.10 | totalMs=50.10
2026-04-17 11:44:07.397 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:44:07.397
2026-04-17 11:44:24.371 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=11:44:24.371
2026-04-17 11:44:24.394 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=22.79
2026-04-17 11:44:24.397 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=25.57 | totalMs=25.57
2026-04-17 11:44:24.397 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=11:44:24.397
2026-04-17 11:44:24.422 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.95
2026-04-17 11:44:24.423 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-17 11:44:24.424 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-17 11:44:24.425 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=27.70 | totalMs=27.70
2026-04-17 11:44:24.649 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=11:44:24.649
2026-04-17 11:44:24.670 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=21.11
2026-04-17 11:44:24.671 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=22.00 | totalMs=22.00
2026-04-17 11:44:24.991 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:44:24.991
2026-04-17 11:46:16.716 | step 1 | route=IT_Ticket | empId=34583 | query called at=11:46:16.716
2026-04-17 11:46:16.762 | step 2 | route=IT_Ticket | empId=34583 | query=KPI_IT_Ticket_Details_New | queryMs=44.7
2026-04-17 11:46:16.767 | step 2 | route=IT_Ticket | empId=34583 | query=KPI_IT_Ticket_Details_New | queryMs=5.21
2026-04-17 11:46:16.776 | step 2 | route=IT_Ticket | empId=34583 | query=KPI_IT_Ticket_Details_New | queryMs=8.28
2026-04-17 11:46:16.785 | step 2 | route=IT_Ticket | empId=34583 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-04-17 11:46:16.842 | step 2 | route=IT_Ticket | empId=34583 | query=Kpi_it_Ticket_Details | queryMs=56.84
2026-04-17 11:46:16.859 | step 2 | route=IT_Ticket | empId=34583 | query=VMS_Comp_login_proc | queryMs=17.01
2026-04-17 11:46:16.860 | step 3 | route=IT_Ticket | empId=34583 | apiMs=143.52 | totalMs=143.52
2026-04-17 11:46:16.860 | step 1 | route=IT_Ticket | empId=34583 | query called at=11:46:16.860
2026-04-17 11:46:16.903 | step 2 | route=IT_Ticket | empId=34583 | query=Kpi_HW_Ticket_Details | queryMs=42.03
2026-04-17 11:46:16.911 | step 2 | route=IT_Ticket | empId=34583 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-04-17 11:46:16.920 | step 2 | route=IT_Ticket | empId=34583 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-04-17 11:46:16.920 | step 3 | route=IT_Ticket | empId=34583 | apiMs=60.19 | totalMs=60.19
2026-04-17 11:51:39.784 | step 1 | route=IT_Ticket_Report | empId=36180 | query called at=11:51:39.784
2026-04-17 11:51:40.073 | step 2 | route=IT_Ticket_Report | empId=36180 | query=kpi_it_ticket_report_page_proc | queryMs=288.26
2026-04-17 11:51:40.074 | step 3 | route=IT_Ticket_Report | empId=36180 | apiMs=289.41 | totalMs=289.41
2026-04-17 11:51:40.459 | step 4 | route=pageRenderd | empId=36180 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:51:40.459
2026-04-17 11:52:24.024 | step 1 | route=IT_Ticket | empId=31019 | query called at=11:52:24.024
2026-04-17 11:52:24.071 | step 2 | route=IT_Ticket | empId=31019 | query=KPI_IT_Ticket_Details_New | queryMs=45.89
2026-04-17 11:52:24.072 | step 2 | route=IT_Ticket | empId=31019 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-17 11:52:24.073 | step 2 | route=IT_Ticket | empId=31019 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-17 11:52:24.075 | step 2 | route=IT_Ticket | empId=31019 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-17 11:52:24.089 | step 2 | route=IT_Ticket | empId=31019 | query=Kpi_it_Ticket_Details | queryMs=13.56
2026-04-17 11:52:24.092 | step 2 | route=IT_Ticket | empId=31019 | query=VMS_Comp_login_proc | queryMs=3.12
2026-04-17 11:52:24.093 | step 3 | route=IT_Ticket | empId=31019 | apiMs=68.53 | totalMs=68.53
2026-04-17 11:52:24.093 | step 1 | route=IT_Ticket | empId=31019 | query called at=11:52:24.093
2026-04-17 11:52:24.104 | step 2 | route=IT_Ticket | empId=31019 | query=Kpi_HW_Ticket_Details | queryMs=10.25
2026-04-17 11:52:24.105 | step 2 | route=IT_Ticket | empId=31019 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-17 11:52:24.106 | step 2 | route=IT_Ticket | empId=31019 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-17 11:52:24.107 | step 3 | route=IT_Ticket | empId=31019 | apiMs=13.48 | totalMs=13.48
2026-04-17 11:52:42.060 | step 1 | route=HW_TicketFun | empId= | query called at=11:52:42.060
2026-04-17 11:52:42.074 | step 2 | route=HW_TicketFun | empId=31019 | query=Kpi_HW_Ticket_Details | queryMs=10.22
2026-04-17 11:52:42.077 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.84 | totalMs=16.84
2026-04-17 11:55:39.468 | step 1 | route=HW_TicketPost | empId=31019 | query called at=11:55:39.468
2026-04-17 11:55:39.514 | step 2 | route=HW_TicketPost | empId=31019 | query=Kpi_HW_Ticket_Details | queryMs=45.24
2026-04-17 11:55:39.518 | step 3 | route=HW_TicketPost | empId=31019 | apiMs=49.90 | totalMs=49.90
2026-04-17 11:55:39.521 | step 1 | route=HW_TicketPost | empId=31019 | query called at=11:55:39.521
2026-04-17 11:55:39.526 | step 2 | route=HW_TicketPost | empId=31019 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.97
2026-04-17 11:55:39.527 | step 3 | route=HW_TicketPost | empId=31019 | apiMs=5.50 | totalMs=5.50
2026-04-17 11:55:39.527 | step 1 | route=HW_TicketPost | empId=31019 | query called at=11:55:39.527
2026-04-17 11:55:39.529 | step 2 | route=HW_TicketPost | empId=31019 | query=Kpi_HW_Ticket_Details | queryMs=1.6
2026-04-17 11:55:39.529 | step 3 | route=HW_TicketPost | empId=31019 | apiMs=2.32 | totalMs=2.32
2026-04-17 11:55:39.530 | step 1 | route=HW_TicketPost | empId=31019 | query called at=11:55:39.530
2026-04-17 11:55:39.552 | step 2 | route=HW_TicketPost | empId=31019 | query=hw_ticket_save_proc_kpi | queryMs=22.26
2026-04-17 11:55:39.555 | step 3 | route=HW_TicketPost | empId=31019 | apiMs=25.04 | totalMs=25.04
2026-04-17 11:55:39.785 | step 1 | route=IT_Ticket | empId=31019 | query called at=11:55:39.785
2026-04-17 11:55:39.796 | step 2 | route=IT_Ticket | empId=31019 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-04-17 11:55:39.798 | step 2 | route=IT_Ticket | empId=31019 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-17 11:55:39.799 | step 2 | route=IT_Ticket | empId=31019 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-17 11:55:39.801 | step 2 | route=IT_Ticket | empId=31019 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-17 11:55:39.827 | step 2 | route=IT_Ticket | empId=31019 | query=Kpi_it_Ticket_Details | queryMs=26.39
2026-04-17 11:55:39.834 | step 2 | route=IT_Ticket | empId=31019 | query=VMS_Comp_login_proc | queryMs=5.84
2026-04-17 11:55:39.834 | step 3 | route=IT_Ticket | empId=31019 | apiMs=49.41 | totalMs=49.41
2026-04-17 11:55:39.834 | step 1 | route=IT_Ticket | empId=31019 | query called at=11:55:39.834
2026-04-17 11:55:39.836 | step 2 | route=IT_Ticket | empId=31019 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-17 11:55:39.837 | step 2 | route=IT_Ticket | empId=31019 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-17 11:55:39.839 | step 2 | route=IT_Ticket | empId=31019 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-17 11:55:39.839 | step 3 | route=IT_Ticket | empId=31019 | apiMs=4.74 | totalMs=4.74
2026-04-17 11:55:45.301 | step 1 | route=IT_Ticket | empId=36180 | query called at=11:55:45.301
2026-04-17 11:55:45.311 | step 2 | route=IT_Ticket | empId=36180 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-17 11:55:45.316 | step 2 | route=IT_Ticket | empId=36180 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-17 11:55:45.320 | step 2 | route=IT_Ticket | empId=36180 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-17 11:55:45.325 | step 2 | route=IT_Ticket | empId=36180 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-17 11:55:45.326 | step 2 | route=IT_Ticket | empId=36180 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-17 11:55:45.328 | step 2 | route=IT_Ticket | empId=36180 | query=VMS_Comp_login_proc | queryMs=1.16
2026-04-17 11:55:45.328 | step 3 | route=IT_Ticket | empId=36180 | apiMs=27.29 | totalMs=27.29
2026-04-17 11:55:45.328 | step 1 | route=IT_Ticket | empId=36180 | query called at=11:55:45.328
2026-04-17 11:55:45.330 | step 2 | route=IT_Ticket | empId=36180 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-17 11:55:45.331 | step 2 | route=IT_Ticket | empId=36180 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-17 11:55:45.333 | step 2 | route=IT_Ticket | empId=36180 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-17 11:55:45.333 | step 3 | route=IT_Ticket | empId=36180 | apiMs=4.67 | totalMs=4.67
2026-04-17 11:56:04.934 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36180 | query called at=11:56:04.934
2026-04-17 11:56:05.134 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36180 | query=KPI_IT_Ticket_Details_New | queryMs=199.38
2026-04-17 11:56:05.138 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36180 | apiMs=203.78 | totalMs=203.78
2026-04-17 11:56:20.043 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36180 | query called at=11:56:20.043
2026-04-17 11:56:20.076 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36180 | query=KPI_IT_Ticket_Details_New | queryMs=32.1
2026-04-17 11:56:20.080 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36180 | apiMs=36.33 | totalMs=36.33
2026-04-17 11:59:17.557 | step 1 | route=HW_TicketFun | empId= | query called at=11:59:17.557
2026-04-17 11:59:17.568 | step 2 | route=HW_TicketFun | empId=36180 | query=Kpi_HW_Ticket_Details | queryMs=9.43
2026-04-17 11:59:17.568 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=10.78 | totalMs=10.78
2026-04-17 12:03:52.275 | step 1 | route=IT_TicketPost | empId=36180 | query called at=12:03:52.275
2026-04-17 12:03:52.318 | step 2 | route=IT_TicketPost | empId=36180 | query=KPI_IT_Ticket_Details_New | queryMs=42.79
2026-04-17 12:03:52.322 | step 3 | route=IT_TicketPost | empId=36180 | apiMs=46.88 | totalMs=46.88
2026-04-17 12:03:52.325 | step 1 | route=IT_TicketPost | empId=36180 | query called at=12:03:52.325
2026-04-17 12:03:52.351 | step 2 | route=IT_TicketPost | empId=36180 | query=IT_Ticket_Save_SPOC | queryMs=23.81
2026-04-17 12:03:52.353 | step 3 | route=IT_TicketPost | empId=36180 | apiMs=28.49 | totalMs=28.49
2026-04-17 12:03:52.353 | step 1 | route=IT_TicketPost | empId=36180 | query called at=12:03:52.353
2026-04-17 12:03:52.356 | step 2 | route=IT_TicketPost | empId=36180 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-17 12:03:52.356 | step 3 | route=IT_TicketPost | empId=36180 | apiMs=2.86 | totalMs=2.86
2026-04-17 12:03:52.357 | step 1 | route=IT_TicketPost | empId=36180 | query called at=12:03:52.357
2026-04-17 12:03:52.358 | step 2 | route=IT_TicketPost | empId=36180 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-17 12:03:52.359 | step 3 | route=IT_TicketPost | empId=36180 | apiMs=1.70 | totalMs=1.70
2026-04-17 12:03:52.585 | step 1 | route=IT_Ticket | empId=36180 | query called at=12:03:52.585
2026-04-17 12:03:52.595 | step 2 | route=IT_Ticket | empId=36180 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-17 12:03:52.598 | step 2 | route=IT_Ticket | empId=36180 | query=KPI_IT_Ticket_Details_New | queryMs=2.46
2026-04-17 12:03:52.600 | step 2 | route=IT_Ticket | empId=36180 | query=KPI_IT_Ticket_Details_New | queryMs=2
2026-04-17 12:03:52.602 | step 2 | route=IT_Ticket | empId=36180 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-17 12:03:52.616 | step 2 | route=IT_Ticket | empId=36180 | query=Kpi_it_Ticket_Details | queryMs=13.8
2026-04-17 12:03:52.619 | step 2 | route=IT_Ticket | empId=36180 | query=VMS_Comp_login_proc | queryMs=3.04
2026-04-17 12:03:52.619 | step 3 | route=IT_Ticket | empId=36180 | apiMs=34.68 | totalMs=34.68
2026-04-17 12:03:52.620 | step 1 | route=IT_Ticket | empId=36180 | query called at=12:03:52.620
2026-04-17 12:03:52.621 | step 2 | route=IT_Ticket | empId=36180 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-17 12:03:52.622 | step 2 | route=IT_Ticket | empId=36180 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-17 12:03:52.624 | step 2 | route=IT_Ticket | empId=36180 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-17 12:03:52.624 | step 3 | route=IT_Ticket | empId=36180 | apiMs=3.93 | totalMs=3.93
2026-04-17 12:05:27.943 | step 1 | route=IT_Ticket | empId=50239 | query called at=12:05:27.943
2026-04-17 12:05:27.954 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-04-17 12:05:27.961 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-17 12:05:27.965 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-17 12:05:27.969 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-17 12:05:27.971 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-17 12:05:27.977 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=5.76
2026-04-17 12:05:27.977 | step 3 | route=IT_Ticket | empId=50239 | apiMs=34.10 | totalMs=34.10
2026-04-17 12:05:27.978 | step 1 | route=IT_Ticket | empId=50239 | query called at=12:05:27.978
2026-04-17 12:05:27.979 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-17 12:05:27.981 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-17 12:05:27.982 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-17 12:05:27.982 | step 3 | route=IT_Ticket | empId=50239 | apiMs=4.79 | totalMs=4.79
2026-04-17 12:05:34.485 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50239 | query called at=12:05:34.485
2026-04-17 12:05:34.624 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=138.51
2026-04-17 12:05:34.624 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50239 | apiMs=139.62 | totalMs=139.62
2026-04-17 12:05:37.834 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query called at=12:05:37.834
2026-04-17 12:05:37.852 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=17.41
2026-04-17 12:05:37.855 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50239 | apiMs=21.38 | totalMs=21.38
2026-04-17 12:06:34.258 | step 1 | route=IT_TicketPost | empId=50239 | query called at=12:06:34.258
2026-04-17 12:06:34.269 | step 2 | route=IT_TicketPost | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-04-17 12:06:34.269 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=11.38 | totalMs=11.38
2026-04-17 12:06:34.270 | step 1 | route=IT_TicketPost | empId=50239 | query called at=12:06:34.270
2026-04-17 12:06:34.290 | step 2 | route=IT_TicketPost | empId=50239 | query=IT_Ticket_Save_SPOC | queryMs=19.72
2026-04-17 12:06:34.292 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=21.99 | totalMs=21.99
2026-04-17 12:06:34.292 | step 1 | route=IT_TicketPost | empId=50239 | query called at=12:06:34.292
2026-04-17 12:06:34.294 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-17 12:06:34.295 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=2.47 | totalMs=2.47
2026-04-17 12:06:34.547 | step 1 | route=IT_Ticket | empId=50239 | query called at=12:06:34.547
2026-04-17 12:06:34.557 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-17 12:06:34.559 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-17 12:06:34.561 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-17 12:06:34.562 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-17 12:06:34.564 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-17 12:06:34.569 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-17 12:06:34.570 | step 3 | route=IT_Ticket | empId=50239 | apiMs=22.85 | totalMs=22.85
2026-04-17 12:06:34.570 | step 1 | route=IT_Ticket | empId=50239 | query called at=12:06:34.570
2026-04-17 12:06:34.572 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-17 12:06:34.573 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-17 12:06:34.574 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-17 12:06:34.574 | step 3 | route=IT_Ticket | empId=50239 | apiMs=4.17 | totalMs=4.17
2026-04-17 12:06:43.766 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=12:06:43.766
2026-04-17 12:06:43.816 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=49.39
2026-04-17 12:06:43.819 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=53.62 | totalMs=53.62
2026-04-17 12:06:44.884 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:06:44.884
2026-04-17 12:06:48.571 | step 1 | route=SPOC_Entry_Save | empId=68539 | query called at=12:06:48.571
2026-04-17 12:06:48.610 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=IT_Ticket_Update_SPOC | queryMs=38.53
2026-04-17 12:06:48.621 | step 3 | route=SPOC_Entry_Save | empId=68539 | apiMs=50.79 | totalMs=50.79
2026-04-17 12:06:48.625 | step 1 | route=SPOC_Entry_Save | empId=68539 | query called at=12:06:48.625
2026-04-17 12:06:48.630 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.99
2026-04-17 12:06:48.640 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.72
2026-04-17 12:06:48.656 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.28
2026-04-17 12:06:48.657 | step 3 | route=SPOC_Entry_Save | empId=68539 | apiMs=31.86 | totalMs=31.86
2026-04-17 12:06:48.883 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=12:06:48.883
2026-04-17 12:06:48.901 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=17.11
2026-04-17 12:06:48.901 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=18.03 | totalMs=18.03
2026-04-17 12:06:49.212 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:06:49.212
2026-04-17 12:09:19.426 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=12:09:19.426
2026-04-17 12:09:19.449 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=22.54
2026-04-17 12:09:19.449 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=23.64 | totalMs=23.64
2026-04-17 12:09:19.803 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:19.803
2026-04-17 12:09:25.997 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=12:09:25.997
2026-04-17 12:09:26.024 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=26.65
2026-04-17 12:09:26.067 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=40.42
2026-04-17 12:09:26.069 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=71.79 | totalMs=71.79
2026-04-17 12:09:26.069 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=12:09:26.069
2026-04-17 12:09:26.072 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-17 12:09:26.073 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-17 12:09:26.075 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-17 12:09:26.075 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=5.72 | totalMs=5.72
2026-04-17 12:09:26.075 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=12:09:26.075
2026-04-17 12:09:26.077 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-17 12:09:26.078 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-17 12:09:26.079 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-17 12:09:26.080 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=4.34 | totalMs=4.34
2026-04-17 12:09:27.440 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=12:09:27.440
2026-04-17 12:09:27.453 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=12.26
2026-04-17 12:09:27.454 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=13.16 | totalMs=13.16
2026-04-17 12:09:27.782 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:27.782
2026-04-17 12:37:55.948 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:37:55.948
2026-04-17 12:37:56.006 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=56.77
2026-04-17 12:37:56.014 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=4.83
2026-04-17 12:37:56.022 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=5.38
2026-04-17 12:37:56.031 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=5.57
2026-04-17 12:37:56.065 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=33.92
2026-04-17 12:37:56.077 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=11.34
2026-04-17 12:37:56.077 | step 3 | route=IT_Ticket | empId=21248 | apiMs=128.85 | totalMs=128.85
2026-04-17 12:37:56.078 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:37:56.078
2026-04-17 12:37:56.104 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=25.52
2026-04-17 12:37:56.112 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-04-17 12:37:56.120 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=7.58
2026-04-17 12:37:56.120 | step 3 | route=IT_Ticket | empId=21248 | apiMs=42.66 | totalMs=42.66
2026-04-17 12:38:06.246 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=12:38:06.246
2026-04-17 12:38:06.567 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=319.86
2026-04-17 12:38:06.570 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=323.91 | totalMs=323.91
2026-04-17 12:38:08.369 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=12:38:08.369
2026-04-17 12:38:08.382 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-04-17 12:38:08.385 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=15.73 | totalMs=15.73
2026-04-17 12:38:44.588 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:38:44.588
2026-04-17 12:38:44.604 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=16.04
2026-04-17 12:38:44.605 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=17.10 | totalMs=17.10
2026-04-17 12:38:44.605 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:38:44.605
2026-04-17 12:38:44.671 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=65.26
2026-04-17 12:38:44.685 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=79.90 | totalMs=79.90
2026-04-17 12:38:44.686 | step 1 | route=IT_TicketPost | empId=21248 | query called at=12:38:44.686
2026-04-17 12:38:44.715 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.25
2026-04-17 12:38:44.716 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=30.06 | totalMs=30.06
2026-04-17 12:38:46.389 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:38:46.389
2026-04-17 12:38:46.404 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=14.08
2026-04-17 12:38:46.416 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.03
2026-04-17 12:38:46.425 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=5.49
2026-04-17 12:38:46.433 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=5.77
2026-04-17 12:38:46.442 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=8.25
2026-04-17 12:38:46.458 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=16.25
2026-04-17 12:38:46.459 | step 3 | route=IT_Ticket | empId=21248 | apiMs=69.78 | totalMs=69.78
2026-04-17 12:38:46.459 | step 1 | route=IT_Ticket | empId=21248 | query called at=12:38:46.459
2026-04-17 12:38:46.467 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=7.43
2026-04-17 12:38:46.476 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-04-17 12:38:46.484 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-04-17 12:38:46.484 | step 3 | route=IT_Ticket | empId=21248 | apiMs=25.21 | totalMs=25.21
2026-04-17 12:39:04.566 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:39:04.566
2026-04-17 12:39:04.589 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=23.14
2026-04-17 12:39:04.606 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.91
2026-04-17 12:39:04.622 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.25
2026-04-17 12:39:04.639 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.22
2026-04-17 12:39:04.655 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=15.37
2026-04-17 12:39:04.664 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=8.48
2026-04-17 12:39:04.664 | step 3 | route=IT_Ticket | empId=60438 | apiMs=98.43 | totalMs=98.43
2026-04-17 12:39:04.665 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:39:04.665
2026-04-17 12:39:04.672 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.29
2026-04-17 12:39:04.685 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=12.19
2026-04-17 12:39:04.702 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=16.37
2026-04-17 12:39:04.702 | step 3 | route=IT_Ticket | empId=60438 | apiMs=37.18 | totalMs=37.18
2026-04-17 12:39:11.178 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=12:39:11.178
2026-04-17 12:39:11.239 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=60.72
2026-04-17 12:39:11.243 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=64.51 | totalMs=64.51
2026-04-17 12:39:14.507 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=12:39:14.507
2026-04-17 12:39:14.517 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-17 12:39:14.521 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=13.66 | totalMs=13.66
2026-04-17 12:39:56.704 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:39:56.704
2026-04-17 12:39:56.721 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.86
2026-04-17 12:39:56.724 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=19.93 | totalMs=19.93
2026-04-17 12:39:56.727 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:39:56.727
2026-04-17 12:39:57.251 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=521.28
2026-04-17 12:39:57.280 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=553.30 | totalMs=553.30
2026-04-17 12:39:57.281 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:39:57.281
2026-04-17 12:39:57.289 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.92
2026-04-17 12:39:57.289 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=8.90 | totalMs=8.90
2026-04-17 12:39:57.290 | step 1 | route=IT_TicketPost | empId=60438 | query called at=12:39:57.290
2026-04-17 12:39:57.297 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7
2026-04-17 12:39:57.298 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=7.72 | totalMs=7.72
2026-04-17 12:39:57.561 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:39:57.561
2026-04-17 12:39:57.576 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=13.93
2026-04-17 12:39:57.584 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.83
2026-04-17 12:39:57.593 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.4
2026-04-17 12:39:57.601 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.57
2026-04-17 12:39:57.604 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=3.45
2026-04-17 12:39:57.608 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=3.62
2026-04-17 12:39:57.609 | step 3 | route=IT_Ticket | empId=60438 | apiMs=47.49 | totalMs=47.49
2026-04-17 12:39:57.609 | step 1 | route=IT_Ticket | empId=60438 | query called at=12:39:57.609
2026-04-17 12:39:57.618 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.61
2026-04-17 12:39:57.627 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-17 12:39:57.635 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-17 12:39:57.636 | step 3 | route=IT_Ticket | empId=60438 | apiMs=26.25 | totalMs=26.25
2026-04-17 12:52:38.010 | step 1 | route=IT_Ticket_Report | empId=60074 | query called at=12:52:38.010
2026-04-17 12:52:38.091 | step 2 | route=IT_Ticket_Report | empId=60074 | query=kpi_it_ticket_report_page_proc | queryMs=80.07
2026-04-17 12:52:38.092 | step 3 | route=IT_Ticket_Report | empId=60074 | apiMs=81.15 | totalMs=81.15
2026-04-17 12:52:38.484 | step 4 | route=pageRenderd | empId=60074 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:52:38.484
2026-04-17 12:53:02.551 | step 1 | route=IT_Ticket | empId=60074 | query called at=12:53:02.551
2026-04-17 12:53:02.594 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=42.08
2026-04-17 12:53:02.598 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-17 12:53:02.602 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-17 12:53:02.606 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-17 12:53:02.631 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_it_Ticket_Details | queryMs=24.86
2026-04-17 12:53:02.638 | step 2 | route=IT_Ticket | empId=60074 | query=VMS_Comp_login_proc | queryMs=5.69
2026-04-17 12:53:02.638 | step 3 | route=IT_Ticket | empId=60074 | apiMs=86.87 | totalMs=86.87
2026-04-17 12:53:02.639 | step 1 | route=IT_Ticket | empId=60074 | query called at=12:53:02.639
2026-04-17 12:53:02.658 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=19.22
2026-04-17 12:53:02.660 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-17 12:53:02.661 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-17 12:53:02.662 | step 3 | route=IT_Ticket | empId=60074 | apiMs=23.03 | totalMs=23.03
2026-04-17 12:53:33.078 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60074 | query called at=12:53:33.078
2026-04-17 12:53:33.409 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=330.39
2026-04-17 12:53:33.412 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60074 | apiMs=334.44 | totalMs=334.44
2026-04-17 12:53:46.164 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60074 | query called at=12:53:46.164
2026-04-17 12:53:46.176 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-04-17 12:53:46.180 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60074 | apiMs=15.89 | totalMs=15.89
2026-04-17 13:00:39.944 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=13:00:39.944
2026-04-17 13:00:39.998 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=53.29
2026-04-17 13:00:40.001 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=57.26 | totalMs=57.26
2026-04-17 13:00:40.807 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:40.807
2026-04-17 13:00:46.174 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=13:00:46.174
2026-04-17 13:00:46.220 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=45.31
2026-04-17 13:00:46.221 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=47.60 | totalMs=47.60
2026-04-17 13:00:46.222 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=13:00:46.222
2026-04-17 13:00:46.223 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-17 13:00:46.225 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-17 13:00:46.226 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-17 13:00:46.226 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=4.31 | totalMs=4.31
2026-04-17 13:00:49.788 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=13:00:49.788
2026-04-17 13:00:49.809 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.88
2026-04-17 13:00:49.811 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=23.23 | totalMs=23.23
2026-04-17 13:00:50.550 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:00:50.550
2026-04-17 13:01:56.981 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:01:56.981
2026-04-17 13:01:57.019 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=37.42
2026-04-17 13:01:57.020 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-17 13:01:57.021 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-17 13:01:57.022 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-17 13:01:57.042 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=19.72
2026-04-17 13:01:57.047 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=4.49
2026-04-17 13:01:57.048 | step 3 | route=IT_Ticket | empId=6770 | apiMs=66.99 | totalMs=66.99
2026-04-17 13:01:57.048 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:01:57.048
2026-04-17 13:01:57.064 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=15.26
2026-04-17 13:01:57.065 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-17 13:01:57.066 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-17 13:01:57.066 | step 3 | route=IT_Ticket | empId=6770 | apiMs=18.12 | totalMs=18.12
2026-04-17 13:02:01.651 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=13:02:01.651
2026-04-17 13:02:01.868 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=216.23
2026-04-17 13:02:01.873 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=221.74 | totalMs=221.74
2026-04-17 13:02:02.820 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=13:02:02.820
2026-04-17 13:02:02.856 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=33.32
2026-04-17 13:02:02.859 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=39.80 | totalMs=39.80
2026-04-17 13:02:32.308 | step 1 | route=IT_TicketPost | empId=6770 | query called at=13:02:32.308
2026-04-17 13:02:32.319 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-17 13:02:32.319 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=11.12 | totalMs=11.12
2026-04-17 13:02:32.320 | step 1 | route=IT_TicketPost | empId=6770 | query called at=13:02:32.320
2026-04-17 13:02:32.330 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=9.83
2026-04-17 13:02:32.332 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=12.07 | totalMs=12.07
2026-04-17 13:02:32.332 | step 1 | route=IT_TicketPost | empId=6770 | query called at=13:02:32.332
2026-04-17 13:02:32.334 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-17 13:02:32.334 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.17 | totalMs=2.17
2026-04-17 13:02:34.180 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:02:34.180
2026-04-17 13:02:34.190 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-17 13:02:34.194 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-17 13:02:34.198 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-17 13:02:34.200 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-17 13:02:34.201 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-17 13:02:34.208 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=6
2026-04-17 13:02:34.208 | step 3 | route=IT_Ticket | empId=6770 | apiMs=28.15 | totalMs=28.15
2026-04-17 13:02:34.208 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:02:34.208
2026-04-17 13:02:34.210 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-17 13:02:34.211 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-17 13:02:34.213 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-17 13:02:34.213 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.76 | totalMs=4.76
2026-04-17 13:08:08.756 | step 1 | route=IT_Ticket | empId=18452 | query called at=13:08:08.756
2026-04-17 13:08:08.800 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=43.86
2026-04-17 13:08:08.805 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-17 13:08:08.809 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-17 13:08:08.813 | step 2 | route=IT_Ticket | empId=18452 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-17 13:08:08.838 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_it_Ticket_Details | queryMs=24.9
2026-04-17 13:08:08.844 | step 2 | route=IT_Ticket | empId=18452 | query=VMS_Comp_login_proc | queryMs=5.7
2026-04-17 13:08:08.844 | step 3 | route=IT_Ticket | empId=18452 | apiMs=88.25 | totalMs=88.25
2026-04-17 13:08:08.845 | step 1 | route=IT_Ticket | empId=18452 | query called at=13:08:08.845
2026-04-17 13:08:08.865 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=19.67
2026-04-17 13:08:08.866 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-17 13:08:08.867 | step 2 | route=IT_Ticket | empId=18452 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-17 13:08:08.868 | step 3 | route=IT_Ticket | empId=18452 | apiMs=22.98 | totalMs=22.98
2026-04-17 13:08:57.176 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:08:57.176
2026-04-17 13:08:57.187 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-17 13:08:57.188 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-17 13:08:57.190 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-17 13:08:57.192 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-17 13:08:57.193 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-17 13:08:57.199 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=6.12
2026-04-17 13:08:57.200 | step 3 | route=IT_Ticket | empId=41332 | apiMs=23.90 | totalMs=23.90
2026-04-17 13:08:57.200 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:08:57.200
2026-04-17 13:08:57.202 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-17 13:08:57.203 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-17 13:08:57.205 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-17 13:08:57.205 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.67 | totalMs=4.67
2026-04-17 13:09:10.103 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=13:09:10.103
2026-04-17 13:09:10.285 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=181.17
2026-04-17 13:09:10.285 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=182.23 | totalMs=182.23
2026-04-17 13:09:13.479 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=13:09:13.479
2026-04-17 13:09:13.492 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=12.02
2026-04-17 13:09:13.495 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=15.83 | totalMs=15.83
2026-04-17 13:09:45.724 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:09:45.724
2026-04-17 13:09:45.739 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=14.41
2026-04-17 13:09:45.742 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=18.50 | totalMs=18.50
2026-04-17 13:09:45.745 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:09:45.745
2026-04-17 13:09:45.801 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=52.97
2026-04-17 13:09:45.804 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=59.13 | totalMs=59.13
2026-04-17 13:09:45.805 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:09:45.805
2026-04-17 13:09:45.807 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-17 13:09:45.807 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.41 | totalMs=2.41
2026-04-17 13:09:47.601 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:09:47.601
2026-04-17 13:09:47.611 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-17 13:09:47.613 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-17 13:09:47.614 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-17 13:09:47.616 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-17 13:09:47.617 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-17 13:09:47.619 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.41
2026-04-17 13:09:47.619 | step 3 | route=IT_Ticket | empId=41332 | apiMs=18.59 | totalMs=18.59
2026-04-17 13:09:47.620 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:09:47.620
2026-04-17 13:09:47.621 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-17 13:09:47.623 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-17 13:09:47.624 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-17 13:09:47.624 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.47 | totalMs=4.47
2026-04-17 13:19:32.118 | step 1 | route=IT_Ticket | empId=29613 | query called at=13:19:32.118
2026-04-17 13:19:32.159 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=40.93
2026-04-17 13:19:32.161 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-17 13:19:32.162 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-17 13:19:32.163 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-17 13:19:32.204 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=40.59
2026-04-17 13:19:32.209 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=4.75
2026-04-17 13:19:32.210 | step 3 | route=IT_Ticket | empId=29613 | apiMs=92.11 | totalMs=92.11
2026-04-17 13:19:32.210 | step 1 | route=IT_Ticket | empId=29613 | query called at=13:19:32.210
2026-04-17 13:19:32.223 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=12.52
2026-04-17 13:19:32.224 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-17 13:19:32.226 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-17 13:19:32.226 | step 3 | route=IT_Ticket | empId=29613 | apiMs=15.90 | totalMs=15.90
2026-04-17 13:19:44.876 | step 1 | route=HW_TicketFun | empId= | query called at=13:19:44.876
2026-04-17 13:19:44.890 | step 2 | route=HW_TicketFun | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=13.36
2026-04-17 13:19:44.890 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.56 | totalMs=14.56
2026-04-17 13:20:00.920 | step 1 | route=HW_TicketPost | empId=29613 | query called at=13:20:00.920
2026-04-17 13:20:00.950 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=28.8
2026-04-17 13:20:00.953 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=32.75 | totalMs=32.75
2026-04-17 13:20:00.956 | step 1 | route=HW_TicketPost | empId=29613 | query called at=13:20:00.956
2026-04-17 13:20:00.960 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-17 13:20:00.961 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=4.75 | totalMs=4.75
2026-04-17 13:20:00.961 | step 1 | route=HW_TicketPost | empId=29613 | query called at=13:20:00.961
2026-04-17 13:20:00.963 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-17 13:20:00.963 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=2.09 | totalMs=2.09
2026-04-17 13:20:00.964 | step 1 | route=HW_TicketPost | empId=29613 | query called at=13:20:00.964
2026-04-17 13:20:00.997 | step 2 | route=HW_TicketPost | empId=29613 | query=hw_ticket_save_proc_kpi | queryMs=32.24 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (ARUNKUMAR SELVARAJ/GKA0390, 4, Tonner change, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=ARUNKUMAR SELVARAJ/GKA0390,@type_iss=4,@issue_Describ=Tonner change,@severity=1,@compid=2,@date=17-Apr-2026,@Emplno=29613,@filepath=,@filepath2=,@mod_id=1)
2026-04-17 13:20:01.004 | step 5 | route=HW_TicketPost | empId=29613 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (ARUNKUMAR SELVARAJ/GKA0390, 4, Tonner change, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=ARUNKUMAR SELVARAJ/GKA0390,@type_iss=4,@issue_Describ=Tonner change,@severity=1,@compid=2,@date=17-Apr-2026,@Emplno=29613,@filepath=,@filepath2=,@mod_id=1)
2026-04-17 13:20:02.474 | step 1 | route=IT_Ticket | empId=29613 | query called at=13:20:02.474
2026-04-17 13:20:02.485 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-17 13:20:02.487 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-17 13:20:02.488 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-17 13:20:02.490 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-17 13:20:02.491 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-17 13:20:02.498 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=6.16
2026-04-17 13:20:02.498 | step 3 | route=IT_Ticket | empId=29613 | apiMs=23.92 | totalMs=23.92
2026-04-17 13:20:02.499 | step 1 | route=IT_Ticket | empId=29613 | query called at=13:20:02.499
2026-04-17 13:20:02.500 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-17 13:20:02.501 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-17 13:20:02.503 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-17 13:20:02.503 | step 3 | route=IT_Ticket | empId=29613 | apiMs=4.82 | totalMs=4.82
2026-04-17 13:20:17.996 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:20:17.996
2026-04-17 13:20:18.097 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=100.6
2026-04-17 13:20:18.100 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=104.43 | totalMs=104.43
2026-04-17 13:20:18.725 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:20:18.725
2026-04-17 13:20:22.860 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:20:22.860
2026-04-17 13:20:22.935 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=74.49
2026-04-17 13:20:22.941 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=80.19 | totalMs=80.19
2026-04-17 13:20:22.944 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:20:22.944
2026-04-17 13:20:22.948 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-04-17 13:20:22.950 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-17 13:20:22.951 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-17 13:20:22.951 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.49 | totalMs=7.49
2026-04-17 13:20:26.214 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:20:26.214
2026-04-17 13:20:26.238 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=23.31
2026-04-17 13:20:26.238 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.25 | totalMs=24.25
2026-04-17 13:20:26.801 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:20:26.801
2026-04-17 13:20:30.094 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:20:30.094
2026-04-17 13:20:30.115 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=20.58
2026-04-17 13:20:30.120 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=26.40 | totalMs=26.40
2026-04-17 13:20:30.124 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:20:30.124
2026-04-17 13:20:30.128 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-17 13:20:30.130 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-17 13:20:30.131 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-17 13:20:30.131 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.47 | totalMs=7.47
2026-04-17 13:20:33.361 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:20:33.361
2026-04-17 13:20:33.384 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.91
2026-04-17 13:20:33.385 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.80 | totalMs=23.80
2026-04-17 13:20:33.914 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:20:33.914
2026-04-17 13:20:36.864 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:20:36.864
2026-04-17 13:20:36.876 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=11.01
2026-04-17 13:20:36.878 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=13.53 | totalMs=13.53
2026-04-17 13:20:36.878 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:20:36.878
2026-04-17 13:20:36.880 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-17 13:20:36.882 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-17 13:20:36.883 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-17 13:20:36.883 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.16 | totalMs=5.16
2026-04-17 13:20:38.148 | step 1 | route=HW_TicketFun | empId= | query called at=13:20:38.148
2026-04-17 13:20:38.159 | step 2 | route=HW_TicketFun | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=10.26
2026-04-17 13:20:38.159 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.43 | totalMs=11.43
2026-04-17 13:20:42.726 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:20:42.726
2026-04-17 13:20:42.777 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=49.68
2026-04-17 13:20:42.777 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=50.78 | totalMs=50.78
2026-04-17 13:20:43.428 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:20:43.428
2026-04-17 13:20:58.298 | step 1 | route=HW_TicketPost | empId=29613 | query called at=13:20:58.298
2026-04-17 13:20:58.328 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=29.45
2026-04-17 13:20:58.329 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=30.46 | totalMs=30.46
2026-04-17 13:20:58.329 | step 1 | route=HW_TicketPost | empId=29613 | query called at=13:20:58.329
2026-04-17 13:20:58.331 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-17 13:20:58.331 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=2.16 | totalMs=2.16
2026-04-17 13:20:58.332 | step 1 | route=HW_TicketPost | empId=29613 | query called at=13:20:58.332
2026-04-17 13:20:58.333 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-17 13:20:58.333 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=1.77 | totalMs=1.77
2026-04-17 13:20:58.334 | step 1 | route=HW_TicketPost | empId=29613 | query called at=13:20:58.334
2026-04-17 13:20:58.340 | step 2 | route=HW_TicketPost | empId=29613 | query=hw_ticket_save_proc_kpi | queryMs=6.11
2026-04-17 13:20:58.343 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=8.95 | totalMs=8.95
2026-04-17 13:20:58.696 | step 1 | route=IT_Ticket | empId=29613 | query called at=13:20:58.696
2026-04-17 13:20:58.706 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-17 13:20:58.707 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-17 13:20:58.709 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-17 13:20:58.710 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-17 13:20:58.711 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-17 13:20:58.715 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=3.84
2026-04-17 13:20:58.716 | step 3 | route=IT_Ticket | empId=29613 | apiMs=19.67 | totalMs=19.67
2026-04-17 13:20:58.716 | step 1 | route=IT_Ticket | empId=29613 | query called at=13:20:58.716
2026-04-17 13:20:58.717 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-17 13:20:58.718 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-17 13:20:58.720 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-17 13:20:58.720 | step 3 | route=IT_Ticket | empId=29613 | apiMs=3.79 | totalMs=3.79
2026-04-17 13:24:59.597 | step 1 | route=IT_Ticket_Report | empId=60438 | query called at=13:24:59.597
2026-04-17 13:24:59.966 | step 2 | route=IT_Ticket_Report | empId=60438 | query=kpi_it_ticket_report_page_proc | queryMs=368.58
2026-04-17 13:24:59.967 | step 3 | route=IT_Ticket_Report | empId=60438 | apiMs=369.82 | totalMs=369.82
2026-04-17 13:25:00.549 | step 4 | route=pageRenderd | empId=60438 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:25:00.549
2026-04-17 13:25:14.437 | step 1 | route=IT_Ticket | empId=60438 | query called at=13:25:14.437
2026-04-17 13:25:14.447 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-17 13:25:14.449 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-17 13:25:14.450 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-17 13:25:14.452 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-17 13:25:14.453 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-17 13:25:14.459 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.42
2026-04-17 13:25:14.459 | step 3 | route=IT_Ticket | empId=60438 | apiMs=22.72 | totalMs=22.72
2026-04-17 13:25:14.460 | step 1 | route=IT_Ticket | empId=60438 | query called at=13:25:14.460
2026-04-17 13:25:14.461 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-17 13:25:14.463 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-17 13:25:14.464 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-17 13:25:14.464 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.15 | totalMs=4.15
2026-04-17 13:25:20.952 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=13:25:20.952
2026-04-17 13:25:21.008 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.21
2026-04-17 13:25:21.008 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=56.21 | totalMs=56.21
2026-04-17 13:25:23.511 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=13:25:23.511
2026-04-17 13:25:23.522 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-17 13:25:23.525 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=14.31 | totalMs=14.31
2026-04-17 13:26:04.192 | step 1 | route=IT_TicketPost | empId=60438 | query called at=13:26:04.192
2026-04-17 13:26:04.209 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.1
2026-04-17 13:26:04.213 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=21.68 | totalMs=21.68
2026-04-17 13:26:04.216 | step 1 | route=IT_TicketPost | empId=60438 | query called at=13:26:04.216
2026-04-17 13:26:04.300 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=80.63
2026-04-17 13:26:04.313 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=96.94 | totalMs=96.94
2026-04-17 13:26:04.314 | step 1 | route=IT_TicketPost | empId=60438 | query called at=13:26:04.314
2026-04-17 13:26:04.322 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.08
2026-04-17 13:26:04.323 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=9.02 | totalMs=9.02
2026-04-17 13:26:04.323 | step 1 | route=IT_TicketPost | empId=60438 | query called at=13:26:04.323
2026-04-17 13:26:04.331 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.38
2026-04-17 13:26:04.331 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=8.11 | totalMs=8.11
2026-04-17 13:26:04.628 | step 1 | route=IT_Ticket | empId=60438 | query called at=13:26:04.628
2026-04-17 13:26:04.645 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.44
2026-04-17 13:26:04.654 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-04-17 13:26:04.662 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-04-17 13:26:04.671 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-04-17 13:26:04.680 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=8.41
2026-04-17 13:26:04.688 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=8.39
2026-04-17 13:26:04.689 | step 3 | route=IT_Ticket | empId=60438 | apiMs=60.36 | totalMs=60.36
2026-04-17 13:26:04.689 | step 1 | route=IT_Ticket | empId=60438 | query called at=13:26:04.689
2026-04-17 13:26:04.697 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.43
2026-04-17 13:26:04.706 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-17 13:26:04.714 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-04-17 13:26:04.714 | step 3 | route=IT_Ticket | empId=60438 | apiMs=25.14 | totalMs=25.14
2026-04-17 13:33:51.941 | step 5 | route=dashboard | empId=GSA0029 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-17 14:06:44.228 | step 1 | route=IT_Ticket | empId=47971 | query called at=14:06:44.228
2026-04-17 14:06:44.271 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=42.59
2026-04-17 14:06:44.274 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=2.19
2026-04-17 14:06:44.276 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-17 14:06:44.277 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-17 14:06:44.302 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_it_Ticket_Details | queryMs=24.56
2026-04-17 14:06:44.309 | step 2 | route=IT_Ticket | empId=47971 | query=VMS_Comp_login_proc | queryMs=6.96
2026-04-17 14:06:44.310 | step 3 | route=IT_Ticket | empId=47971 | apiMs=81.48 | totalMs=81.48
2026-04-17 14:06:44.310 | step 1 | route=IT_Ticket | empId=47971 | query called at=14:06:44.310
2026-04-17 14:06:44.330 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=18.92
2026-04-17 14:06:44.331 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-17 14:06:44.332 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-17 14:06:44.333 | step 3 | route=IT_Ticket | empId=47971 | apiMs=22.45 | totalMs=22.45
2026-04-17 14:06:55.153 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47971 | query called at=14:06:55.153
2026-04-17 14:06:55.337 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=183.52
2026-04-17 14:06:55.342 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47971 | apiMs=188.65 | totalMs=188.65
2026-04-17 14:07:21.090 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47971 | query called at=14:07:21.090
2026-04-17 14:07:21.101 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=10.72
2026-04-17 14:07:21.106 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47971 | apiMs=15.40 | totalMs=15.40
2026-04-17 14:13:02.773 | step 1 | route=IT_Ticket | empId=58334 | query called at=14:13:02.773
2026-04-17 14:13:02.809 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=35.53
2026-04-17 14:13:02.810 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-17 14:13:02.812 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-17 14:13:02.813 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-17 14:13:02.829 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=15.52
2026-04-17 14:13:02.833 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=4.22
2026-04-17 14:13:02.834 | step 3 | route=IT_Ticket | empId=58334 | apiMs=61.01 | totalMs=61.01
2026-04-17 14:13:02.834 | step 1 | route=IT_Ticket | empId=58334 | query called at=14:13:02.834
2026-04-17 14:13:02.855 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=19.85
2026-04-17 14:13:02.856 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-17 14:13:02.857 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-17 14:13:02.857 | step 3 | route=IT_Ticket | empId=58334 | apiMs=22.95 | totalMs=22.95
2026-04-17 14:13:09.853 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=14:13:09.853
2026-04-17 14:13:10.227 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=373.86
2026-04-17 14:13:10.231 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=378.21 | totalMs=378.21
2026-04-17 14:13:12.569 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=14:13:12.569
2026-04-17 14:13:12.590 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=17.62
2026-04-17 14:13:12.593 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=23.81 | totalMs=23.81
2026-04-17 14:13:31.037 | step 1 | route=IT_TicketPost | empId=47971 | query called at=14:13:31.037
2026-04-17 14:13:31.048 | step 2 | route=IT_TicketPost | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-04-17 14:13:31.052 | step 3 | route=IT_TicketPost | empId=47971 | apiMs=15.68 | totalMs=15.68
2026-04-17 14:13:31.068 | step 1 | route=IT_TicketPost | empId=47971 | query called at=14:13:31.068
2026-04-17 14:13:31.103 | step 2 | route=IT_TicketPost | empId=47971 | query=IT_Ticket_Save_SPOC | queryMs=35.24
2026-04-17 14:13:31.106 | step 3 | route=IT_TicketPost | empId=47971 | apiMs=38.20 | totalMs=38.20
2026-04-17 14:13:31.106 | step 1 | route=IT_TicketPost | empId=47971 | query called at=14:13:31.106
2026-04-17 14:13:31.109 | step 2 | route=IT_TicketPost | empId=47971 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.21
2026-04-17 14:13:31.109 | step 3 | route=IT_TicketPost | empId=47971 | apiMs=3.12 | totalMs=3.12
2026-04-17 14:13:31.110 | step 1 | route=IT_TicketPost | empId=47971 | query called at=14:13:31.110
2026-04-17 14:13:31.111 | step 2 | route=IT_TicketPost | empId=47971 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-17 14:13:31.112 | step 3 | route=IT_TicketPost | empId=47971 | apiMs=1.79 | totalMs=1.79
2026-04-17 14:13:33.853 | step 1 | route=IT_Ticket | empId=47971 | query called at=14:13:33.853
2026-04-17 14:13:33.864 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-04-17 14:13:33.866 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-17 14:13:33.867 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-17 14:13:33.869 | step 2 | route=IT_Ticket | empId=47971 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-17 14:13:33.871 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-17 14:13:33.878 | step 2 | route=IT_Ticket | empId=47971 | query=VMS_Comp_login_proc | queryMs=7.01
2026-04-17 14:13:33.878 | step 3 | route=IT_Ticket | empId=47971 | apiMs=25.54 | totalMs=25.54
2026-04-17 14:13:33.879 | step 1 | route=IT_Ticket | empId=47971 | query called at=14:13:33.879
2026-04-17 14:13:33.881 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-17 14:13:33.882 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-17 14:13:33.884 | step 2 | route=IT_Ticket | empId=47971 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-17 14:13:33.884 | step 3 | route=IT_Ticket | empId=47971 | apiMs=5.14 | totalMs=5.14
2026-04-17 14:15:13.629 | step 1 | route=IT_TicketPost | empId=58334 | query called at=14:15:13.629
2026-04-17 14:15:13.642 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-04-17 14:15:13.643 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=13.40 | totalMs=13.40
2026-04-17 14:15:13.643 | step 1 | route=IT_TicketPost | empId=58334 | query called at=14:15:13.643
2026-04-17 14:15:13.955 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=311.82
2026-04-17 14:15:13.976 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=332.90 | totalMs=332.90
2026-04-17 14:15:13.977 | step 1 | route=IT_TicketPost | empId=58334 | query called at=14:15:13.977
2026-04-17 14:15:13.979 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-17 14:15:13.979 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=2.51 | totalMs=2.51
2026-04-17 14:15:14.232 | step 1 | route=IT_Ticket | empId=58334 | query called at=14:15:14.232
2026-04-17 14:15:14.242 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-17 14:15:14.244 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-17 14:15:14.246 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-17 14:15:14.247 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-17 14:15:14.249 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-17 14:15:14.250 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-17 14:15:14.251 | step 3 | route=IT_Ticket | empId=58334 | apiMs=18.96 | totalMs=18.96
2026-04-17 14:15:14.251 | step 1 | route=IT_Ticket | empId=58334 | query called at=14:15:14.251
2026-04-17 14:15:14.253 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-17 14:15:14.254 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-17 14:15:14.256 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-17 14:15:14.256 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.87 | totalMs=4.87
2026-04-17 14:32:14.499 | step 1 | route=IT_Ticket | empId=18441 | query called at=14:32:14.499
2026-04-17 14:32:14.536 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=36.1
2026-04-17 14:32:14.538 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-04-17 14:32:14.540 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-17 14:32:14.541 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-17 14:32:14.561 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=19.94
2026-04-17 14:32:14.566 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=4.02
2026-04-17 14:32:14.566 | step 3 | route=IT_Ticket | empId=18441 | apiMs=66.46 | totalMs=66.46
2026-04-17 14:32:14.566 | step 1 | route=IT_Ticket | empId=18441 | query called at=14:32:14.566
2026-04-17 14:32:14.582 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=15.28
2026-04-17 14:32:14.583 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-17 14:32:14.584 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-17 14:32:14.585 | step 3 | route=IT_Ticket | empId=18441 | apiMs=18.27 | totalMs=18.27
2026-04-17 14:32:22.704 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=14:32:22.704
2026-04-17 14:32:23.018 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=312.62
2026-04-17 14:32:23.018 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=313.73 | totalMs=313.73
2026-04-17 14:32:24.533 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=14:32:24.533
2026-04-17 14:32:24.544 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-04-17 14:32:24.548 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=14.52 | totalMs=14.52
2026-04-17 14:32:49.681 | step 1 | route=IT_TicketPost | empId=18441 | query called at=14:32:49.681
2026-04-17 14:32:49.693 | step 2 | route=IT_TicketPost | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.94
2026-04-17 14:32:49.696 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=14.96 | totalMs=14.96
2026-04-17 14:32:49.699 | step 1 | route=IT_TicketPost | empId=18441 | query called at=14:32:49.699
2026-04-17 14:32:49.733 | step 2 | route=IT_TicketPost | empId=18441 | query=IT_Ticket_Save_SPOC | queryMs=31.38
2026-04-17 14:32:49.735 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=36.25 | totalMs=36.25
2026-04-17 14:32:49.736 | step 1 | route=IT_TicketPost | empId=18441 | query called at=14:32:49.736
2026-04-17 14:32:49.738 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-17 14:32:49.738 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=2.58 | totalMs=2.58
2026-04-17 14:33:19.517 | step 1 | route=IT_Ticket | empId=18441 | query called at=14:33:19.517
2026-04-17 14:33:19.527 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-17 14:33:19.529 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-17 14:33:19.530 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-17 14:33:19.532 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-17 14:33:19.534 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-17 14:33:19.539 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=5.43
2026-04-17 14:33:19.540 | step 3 | route=IT_Ticket | empId=18441 | apiMs=22.83 | totalMs=22.83
2026-04-17 14:33:19.540 | step 1 | route=IT_Ticket | empId=18441 | query called at=14:33:19.540
2026-04-17 14:33:19.542 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-17 14:33:19.543 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-17 14:33:19.544 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-17 14:33:19.545 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.49 | totalMs=4.49
2026-04-17 14:36:56.763 | step 1 | route=IT_Ticket | empId=56156 | query called at=14:36:56.763
2026-04-17 14:36:56.807 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=42.86
2026-04-17 14:36:56.809 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-04-17 14:36:56.810 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-17 14:36:56.812 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-17 14:36:56.836 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=24.32
2026-04-17 14:36:56.842 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=5.49
2026-04-17 14:36:56.843 | step 3 | route=IT_Ticket | empId=56156 | apiMs=79.40 | totalMs=79.40
2026-04-17 14:36:56.843 | step 1 | route=IT_Ticket | empId=56156 | query called at=14:36:56.843
2026-04-17 14:36:56.862 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=18.66
2026-04-17 14:36:56.864 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-17 14:36:56.865 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-17 14:36:56.865 | step 3 | route=IT_Ticket | empId=56156 | apiMs=22.33 | totalMs=22.33
2026-04-17 14:37:07.331 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56156 | query called at=14:37:07.331
2026-04-17 14:37:07.771 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=438.65
2026-04-17 14:37:07.774 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56156 | apiMs=442.81 | totalMs=442.81
2026-04-17 14:37:09.495 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query called at=14:37:09.495
2026-04-17 14:37:09.529 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=33.75
2026-04-17 14:37:09.530 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56156 | apiMs=34.79 | totalMs=34.79
2026-04-17 14:37:46.885 | step 1 | route=IT_TicketPost | empId=56156 | query called at=14:37:46.885
2026-04-17 14:37:46.897 | step 2 | route=IT_TicketPost | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-04-17 14:37:46.897 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=12.32 | totalMs=12.32
2026-04-17 14:37:46.898 | step 1 | route=IT_TicketPost | empId=56156 | query called at=14:37:46.898
2026-04-17 14:37:46.919 | step 2 | route=IT_TicketPost | empId=56156 | query=IT_Ticket_Save_SPOC | queryMs=20.33
2026-04-17 14:37:46.933 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=35.18 | totalMs=35.18
2026-04-17 14:37:46.933 | step 1 | route=IT_TicketPost | empId=56156 | query called at=14:37:46.933
2026-04-17 14:37:46.967 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.32
2026-04-17 14:37:46.968 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=34.18 | totalMs=34.18
2026-04-17 14:37:47.199 | step 1 | route=IT_Ticket | empId=56156 | query called at=14:37:47.199
2026-04-17 14:37:47.209 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-17 14:37:47.211 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-17 14:37:47.212 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-17 14:37:47.213 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-17 14:37:47.215 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-17 14:37:47.221 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=5.67
2026-04-17 14:37:47.222 | step 3 | route=IT_Ticket | empId=56156 | apiMs=22.84 | totalMs=22.84
2026-04-17 14:37:47.222 | step 1 | route=IT_Ticket | empId=56156 | query called at=14:37:47.222
2026-04-17 14:37:47.224 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-17 14:37:47.225 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-17 14:37:47.227 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-17 14:37:47.227 | step 3 | route=IT_Ticket | empId=56156 | apiMs=5.14 | totalMs=5.14
2026-04-17 14:39:44.353 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=14:39:44.353
2026-04-17 14:39:44.404 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=49.95
2026-04-17 14:39:44.407 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=53.49 | totalMs=53.49
2026-04-17 14:39:44.750 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:39:44.750
2026-04-17 14:39:49.965 | step 1 | route=SPOC_Entry_Save | empId=37542 | query called at=14:39:49.965
2026-04-17 14:39:49.995 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=IT_Ticket_Update_SPOC | queryMs=29.06
2026-04-17 14:39:49.999 | step 3 | route=SPOC_Entry_Save | empId=37542 | apiMs=34.00 | totalMs=34.00
2026-04-17 14:39:50.002 | step 1 | route=SPOC_Entry_Save | empId=37542 | query called at=14:39:50.002
2026-04-17 14:39:50.007 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-17 14:39:50.008 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-17 14:39:50.010 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-17 14:39:50.010 | step 3 | route=SPOC_Entry_Save | empId=37542 | apiMs=7.62 | totalMs=7.62
2026-04-17 14:39:50.238 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=14:39:50.238
2026-04-17 14:39:50.266 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=28.14
2026-04-17 14:39:50.267 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=29.08 | totalMs=29.08
2026-04-17 14:39:50.587 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:39:50.587
2026-04-17 15:06:22.195 | step 1 | route=IT_Ticket_Report | empId=60438 | query called at=15:06:22.195
2026-04-17 15:06:22.466 | step 2 | route=IT_Ticket_Report | empId=60438 | query=kpi_it_ticket_report_page_proc | queryMs=270.46
2026-04-17 15:06:22.466 | step 3 | route=IT_Ticket_Report | empId=60438 | apiMs=271.70 | totalMs=271.70
2026-04-17 15:06:23.280 | step 4 | route=pageRenderd | empId=60438 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:06:23.280
2026-04-17 15:06:23.812 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:06:23.812
2026-04-17 15:06:23.860 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=45.14
2026-04-17 15:06:23.865 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-17 15:06:23.869 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-17 15:06:23.870 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-17 15:06:23.887 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=17.05
2026-04-17 15:06:23.893 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=5.13
2026-04-17 15:06:23.893 | step 3 | route=IT_Ticket | empId=34194 | apiMs=81.34 | totalMs=81.34
2026-04-17 15:06:23.894 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:06:23.894
2026-04-17 15:06:23.913 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=19.38
2026-04-17 15:06:23.915 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-17 15:06:23.916 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-17 15:06:23.916 | step 3 | route=IT_Ticket | empId=34194 | apiMs=22.80 | totalMs=22.80
2026-04-17 15:06:32.035 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34194 | query called at=15:06:32.035
2026-04-17 15:06:32.344 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=308.17
2026-04-17 15:06:32.347 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34194 | apiMs=311.90 | totalMs=311.90
2026-04-17 15:06:34.059 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query called at=15:06:34.059
2026-04-17 15:06:34.073 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=13.42
2026-04-17 15:06:34.076 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34194 | apiMs=17.07 | totalMs=17.07
2026-04-17 15:06:50.962 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=15:06:50.962
2026-04-17 15:06:51.044 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=81.31
2026-04-17 15:06:51.044 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=82.45 | totalMs=82.45
2026-04-17 15:06:53.520 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=15:06:53.520
2026-04-17 15:06:53.530 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.09
2026-04-17 15:06:53.531 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=10.12 | totalMs=10.12
2026-04-17 15:06:58.685 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=15:06:58.685
2026-04-17 15:06:58.747 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=61.95
2026-04-17 15:06:58.747 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=62.94 | totalMs=62.94
2026-04-17 15:06:59.178 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:06:59.178
2026-04-17 15:07:02.770 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=15:07:02.770
2026-04-17 15:07:02.818 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=47.24
2026-04-17 15:07:02.825 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=54.36 | totalMs=54.36
2026-04-17 15:07:02.828 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=15:07:02.828
2026-04-17 15:07:02.858 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.7
2026-04-17 15:07:02.859 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-17 15:07:02.860 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-17 15:07:02.861 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=32.95 | totalMs=32.95
2026-04-17 15:07:05.046 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=15:07:05.046
2026-04-17 15:07:05.092 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=45.35
2026-04-17 15:07:05.093 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=46.30 | totalMs=46.30
2026-04-17 15:07:05.459 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:07:05.459
2026-04-17 15:07:15.941 | step 1 | route=IT_TicketPost | empId=34194 | query called at=15:07:15.941
2026-04-17 15:07:15.952 | step 2 | route=IT_TicketPost | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-17 15:07:15.952 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=10.93 | totalMs=10.93
2026-04-17 15:07:15.953 | step 1 | route=IT_TicketPost | empId=34194 | query called at=15:07:15.953
2026-04-17 15:07:16.003 | step 2 | route=IT_TicketPost | empId=34194 | query=IT_Ticket_Save_SPOC | queryMs=49.86
2026-04-17 15:07:16.005 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=52.56 | totalMs=52.56
2026-04-17 15:07:16.006 | step 1 | route=IT_TicketPost | empId=34194 | query called at=15:07:16.006
2026-04-17 15:07:16.008 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-17 15:07:16.008 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=2.47 | totalMs=2.47
2026-04-17 15:07:18.715 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:07:18.715
2026-04-17 15:07:18.726 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-17 15:07:18.731 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-17 15:07:18.735 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-17 15:07:18.736 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-17 15:07:18.738 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-17 15:07:18.740 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-17 15:07:18.740 | step 3 | route=IT_Ticket | empId=34194 | apiMs=24.97 | totalMs=24.97
2026-04-17 15:07:18.741 | step 1 | route=IT_Ticket | empId=34194 | query called at=15:07:18.741
2026-04-17 15:07:18.742 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-17 15:07:18.744 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-04-17 15:07:18.746 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-17 15:07:18.746 | step 3 | route=IT_Ticket | empId=34194 | apiMs=5.40 | totalMs=5.40
2026-04-17 15:07:30.535 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:07:30.535
2026-04-17 15:07:30.546 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-04-17 15:07:30.546 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=10.67 | totalMs=10.67
2026-04-17 15:07:30.547 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:07:30.547
2026-04-17 15:07:30.582 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=34.7
2026-04-17 15:07:30.584 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=37.09 | totalMs=37.09
2026-04-17 15:07:30.584 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:07:30.584
2026-04-17 15:07:30.586 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-17 15:07:30.586 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.98 | totalMs=1.98
2026-04-17 15:07:30.587 | step 1 | route=IT_TicketPost | empId=60438 | query called at=15:07:30.587
2026-04-17 15:07:30.588 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-17 15:07:30.588 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.82 | totalMs=1.82
2026-04-17 15:07:30.833 | step 1 | route=IT_Ticket | empId=60438 | query called at=15:07:30.833
2026-04-17 15:07:30.843 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-17 15:07:30.845 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-17 15:07:30.846 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-17 15:07:30.848 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-17 15:07:30.849 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-17 15:07:30.850 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.13
2026-04-17 15:07:30.851 | step 3 | route=IT_Ticket | empId=60438 | apiMs=18.16 | totalMs=18.16
2026-04-17 15:07:30.851 | step 1 | route=IT_Ticket | empId=60438 | query called at=15:07:30.851
2026-04-17 15:07:30.853 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-17 15:07:30.854 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-17 15:07:30.855 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-17 15:07:30.855 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.14 | totalMs=4.14
2026-04-17 15:07:36.050 | step 1 | route=IT_Ticket_Report | empId=60438 | query called at=15:07:36.050
2026-04-17 15:07:36.123 | step 2 | route=IT_Ticket_Report | empId=60438 | query=kpi_it_ticket_report_page_proc | queryMs=72.15
2026-04-17 15:07:36.127 | step 3 | route=IT_Ticket_Report | empId=60438 | apiMs=76.38 | totalMs=76.38
2026-04-17 15:07:37.018 | step 4 | route=pageRenderd | empId=60438 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:07:37.018
2026-04-17 15:09:17.445 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:09:17.445
2026-04-17 15:09:17.456 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-17 15:09:17.458 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-17 15:09:17.459 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-17 15:09:17.461 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-17 15:09:17.463 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.49
2026-04-17 15:09:17.468 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=4.98
2026-04-17 15:09:17.468 | step 3 | route=IT_Ticket | empId=48116 | apiMs=23.66 | totalMs=23.66
2026-04-17 15:09:17.469 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:09:17.469
2026-04-17 15:09:17.470 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-17 15:09:17.472 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-17 15:09:17.473 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-17 15:09:17.473 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.31 | totalMs=4.31
2026-04-17 15:09:21.730 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=15:09:21.730
2026-04-17 15:09:21.759 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=28.01
2026-04-17 15:09:21.760 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=29.07 | totalMs=29.07
2026-04-17 15:09:22.123 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:09:22.123
2026-04-17 15:09:25.975 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=15:09:25.975
2026-04-17 15:09:26.287 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=311.02
2026-04-17 15:09:26.291 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=315.24 | totalMs=315.24
2026-04-17 15:09:28.105 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=15:09:28.105
2026-04-17 15:09:28.121 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-04-17 15:09:28.124 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=18.71 | totalMs=18.71
2026-04-17 15:09:29.727 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=15:09:29.727
2026-04-17 15:09:29.784 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=56.22
2026-04-17 15:09:29.788 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=IT_Ticket_Update_SPOC | queryMs=1.35
2026-04-17 15:09:29.790 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=62.26 | totalMs=62.26
2026-04-17 15:09:29.790 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=15:09:29.790
2026-04-17 15:09:29.792 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-17 15:09:29.793 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-17 15:09:29.795 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-17 15:09:29.795 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=4.86 | totalMs=4.86
2026-04-17 15:09:33.130 | step 1 | route=SPOC_Entry_Save | empId=56832 | query called at=15:09:33.130
2026-04-17 15:09:33.135 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-17 15:09:33.140 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-17 15:09:33.144 | step 2 | route=SPOC_Entry_Save | empId=56832 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-17 15:09:33.144 | step 3 | route=SPOC_Entry_Save | empId=56832 | apiMs=14.06 | totalMs=14.06
2026-04-17 15:09:34.772 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=15:09:34.772
2026-04-17 15:09:34.799 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=26.75
2026-04-17 15:09:34.800 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=27.77 | totalMs=27.77
2026-04-17 15:09:35.139 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:09:35.139
2026-04-17 15:11:51.750 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:11:51.750
2026-04-17 15:11:51.761 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-04-17 15:11:51.765 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=15.09 | totalMs=15.09
2026-04-17 15:11:51.768 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:11:51.768
2026-04-17 15:11:51.799 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=27.93
2026-04-17 15:11:51.801 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=32.98 | totalMs=32.98
2026-04-17 15:11:51.801 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:11:51.801
2026-04-17 15:11:51.803 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-17 15:11:51.804 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.52 | totalMs=2.52
2026-04-17 15:11:54.254 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:11:54.254
2026-04-17 15:11:54.264 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-17 15:11:54.266 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-17 15:11:54.267 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-17 15:11:54.269 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-17 15:11:54.270 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-17 15:11:54.277 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=5.74
2026-04-17 15:11:54.277 | step 3 | route=IT_Ticket | empId=48116 | apiMs=23.42 | totalMs=23.42
2026-04-17 15:11:54.277 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:11:54.277
2026-04-17 15:11:54.279 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-17 15:11:54.280 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-17 15:11:54.282 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-17 15:11:54.282 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.60 | totalMs=4.60
2026-04-17 15:12:20.610 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=15:12:20.610
2026-04-17 15:12:21.018 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=407.35
2026-04-17 15:12:21.019 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=408.51 | totalMs=408.51
2026-04-17 15:12:23.417 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=15:12:23.417
2026-04-17 15:12:23.429 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-04-17 15:12:23.433 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.72 | totalMs=15.72
2026-04-17 15:13:26.274 | step 1 | route=IT_Ticket | empId=233 | query called at=15:13:26.274
2026-04-17 15:13:26.286 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-04-17 15:13:26.287 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-17 15:13:26.289 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-17 15:13:26.291 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-17 15:13:26.292 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-17 15:13:26.299 | step 2 | route=IT_Ticket | empId=233 | query=VMS_Comp_login_proc | queryMs=6.13
2026-04-17 15:13:26.299 | step 3 | route=IT_Ticket | empId=233 | apiMs=24.82 | totalMs=24.82
2026-04-17 15:13:26.300 | step 1 | route=IT_Ticket | empId=233 | query called at=15:13:26.300
2026-04-17 15:13:26.301 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-17 15:13:26.303 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-17 15:13:26.304 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-17 15:13:26.305 | step 3 | route=IT_Ticket | empId=233 | apiMs=4.89 | totalMs=4.89
2026-04-17 15:13:36.066 | step 1 | route=Ticket_Entry_SPOC_Module | empId=233 | query called at=15:13:36.066
2026-04-17 15:13:36.213 | step 2 | route=Ticket_Entry_SPOC_Module | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=145.52
2026-04-17 15:13:36.213 | step 3 | route=Ticket_Entry_SPOC_Module | empId=233 | apiMs=146.63 | totalMs=146.63
2026-04-17 15:13:38.882 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=233 | query called at=15:13:38.882
2026-04-17 15:13:38.910 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=26.72
2026-04-17 15:13:38.913 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=233 | apiMs=30.85 | totalMs=30.85
2026-04-17 15:13:54.177 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:13:54.177
2026-04-17 15:13:54.188 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-04-17 15:13:54.191 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=14.77 | totalMs=14.77
2026-04-17 15:13:54.195 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:13:54.195
2026-04-17 15:13:54.234 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=35.84
2026-04-17 15:13:54.238 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=43.23 | totalMs=43.23
2026-04-17 15:13:54.239 | step 1 | route=IT_TicketPost | empId=48116 | query called at=15:13:54.239
2026-04-17 15:13:54.242 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-04-17 15:13:54.242 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=3.12 | totalMs=3.12
2026-04-17 15:13:57.045 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:13:57.045
2026-04-17 15:13:57.056 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-17 15:13:57.058 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-17 15:13:57.059 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-17 15:13:57.061 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-17 15:13:57.062 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-17 15:13:57.069 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=6.13
2026-04-17 15:13:57.069 | step 3 | route=IT_Ticket | empId=48116 | apiMs=24.14 | totalMs=24.14
2026-04-17 15:13:57.070 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:13:57.070
2026-04-17 15:13:57.071 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-17 15:13:57.073 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-17 15:13:57.074 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-17 15:13:57.075 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.81 | totalMs=4.81
2026-04-17 15:14:35.378 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:14:35.378
2026-04-17 15:14:35.458 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=79.47
2026-04-17 15:14:35.459 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=80.89 | totalMs=80.89
2026-04-17 15:14:35.949 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:14:35.949
2026-04-17 15:14:41.504 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:14:41.504
2026-04-17 15:14:41.539 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=33.96
2026-04-17 15:14:41.544 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=39.56 | totalMs=39.56
2026-04-17 15:14:41.547 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:14:41.547
2026-04-17 15:14:41.551 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-17 15:14:41.553 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-17 15:14:41.555 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-17 15:14:41.555 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.84 | totalMs=7.84
2026-04-17 15:14:44.075 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:14:44.075
2026-04-17 15:14:44.143 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=67.93
2026-04-17 15:14:44.144 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=69.11 | totalMs=69.11
2026-04-17 15:14:44.517 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:14:44.517
2026-04-17 15:14:58.765 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=15:14:58.765
2026-04-17 15:14:58.794 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=28.08
2026-04-17 15:14:58.795 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=29.60 | totalMs=29.60
2026-04-17 15:14:59.593 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:14:59.593
2026-04-17 15:15:03.059 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=15:15:03.059
2026-04-17 15:15:03.186 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=121.94
2026-04-17 15:15:03.193 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=1.61
2026-04-17 15:15:03.209 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=150.39 | totalMs=150.39
2026-04-17 15:15:03.210 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=15:15:03.210
2026-04-17 15:15:03.212 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-17 15:15:03.213 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-17 15:15:03.215 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-17 15:15:03.215 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=5.13 | totalMs=5.13
2026-04-17 15:15:05.415 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=15:15:05.415
2026-04-17 15:15:05.421 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.62
2026-04-17 15:15:05.430 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-04-17 15:15:05.438 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.09
2026-04-17 15:15:05.438 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=23.32 | totalMs=23.32
2026-04-17 15:15:06.839 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=15:15:06.839
2026-04-17 15:15:06.859 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=18.86
2026-04-17 15:15:06.859 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=20.08 | totalMs=20.08
2026-04-17 15:15:07.468 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:15:07.468
2026-04-17 15:15:50.284 | step 1 | route=IT_TicketPost | empId=233 | query called at=15:15:50.284
2026-04-17 15:15:50.295 | step 2 | route=IT_TicketPost | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-17 15:15:50.295 | step 3 | route=IT_TicketPost | empId=233 | apiMs=11.15 | totalMs=11.15
2026-04-17 15:15:50.296 | step 1 | route=IT_TicketPost | empId=233 | query called at=15:15:50.296
2026-04-17 15:15:50.310 | step 2 | route=IT_TicketPost | empId=233 | query=IT_Ticket_Save_SPOC | queryMs=13.7
2026-04-17 15:15:50.315 | step 3 | route=IT_TicketPost | empId=233 | apiMs=18.58 | totalMs=18.58
2026-04-17 15:15:50.315 | step 1 | route=IT_TicketPost | empId=233 | query called at=15:15:50.315
2026-04-17 15:15:50.317 | step 2 | route=IT_TicketPost | empId=233 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-17 15:15:50.317 | step 3 | route=IT_TicketPost | empId=233 | apiMs=2.41 | totalMs=2.41
2026-04-17 15:15:50.318 | step 1 | route=IT_TicketPost | empId=233 | query called at=15:15:50.318
2026-04-17 15:15:50.319 | step 2 | route=IT_TicketPost | empId=233 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-17 15:15:50.320 | step 3 | route=IT_TicketPost | empId=233 | apiMs=1.79 | totalMs=1.79
2026-04-17 15:15:51.237 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:15:51.237
2026-04-17 15:15:52.891 | step 1 | route=IT_Ticket | empId=233 | query called at=15:15:52.891
2026-04-17 15:15:52.901 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-04-17 15:15:52.903 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-17 15:15:52.904 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-17 15:15:52.905 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-17 15:15:52.907 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-04-17 15:15:52.911 | step 2 | route=IT_Ticket | empId=233 | query=VMS_Comp_login_proc | queryMs=3.88
2026-04-17 15:15:52.911 | step 3 | route=IT_Ticket | empId=233 | apiMs=20.15 | totalMs=20.15
2026-04-17 15:15:52.912 | step 1 | route=IT_Ticket | empId=233 | query called at=15:15:52.912
2026-04-17 15:15:52.913 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-17 15:15:52.914 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-17 15:15:52.915 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-17 15:15:52.916 | step 3 | route=IT_Ticket | empId=233 | apiMs=3.94 | totalMs=3.94
2026-04-17 15:28:30.709 | step 1 | route=IT_Ticket | empId=34091 | query called at=15:28:30.709
2026-04-17 15:28:30.743 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=33.46
2026-04-17 15:28:30.747 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-17 15:28:30.751 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-17 15:28:30.755 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-17 15:28:30.773 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=17.59
2026-04-17 15:28:30.777 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=4.18
2026-04-17 15:28:30.777 | step 3 | route=IT_Ticket | empId=34091 | apiMs=68.86 | totalMs=68.86
2026-04-17 15:28:30.778 | step 1 | route=IT_Ticket | empId=34091 | query called at=15:28:30.778
2026-04-17 15:28:30.789 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=10.28
2026-04-17 15:28:30.790 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-17 15:28:30.791 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-17 15:28:30.791 | step 3 | route=IT_Ticket | empId=34091 | apiMs=13.12 | totalMs=13.12
2026-04-17 15:28:38.607 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34091 | query called at=15:28:38.607
2026-04-17 15:28:39.095 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=486.33
2026-04-17 15:28:39.095 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34091 | apiMs=487.81 | totalMs=487.81
2026-04-17 15:28:44.257 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query called at=15:28:44.257
2026-04-17 15:28:44.275 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=16.91
2026-04-17 15:28:44.278 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34091 | apiMs=20.48 | totalMs=20.48
2026-04-17 15:38:42.323 | step 1 | route=IT_TicketPost | empId=34091 | query called at=15:38:42.323
2026-04-17 15:38:42.406 | step 2 | route=IT_TicketPost | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=81.7
2026-04-17 15:38:42.406 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=82.78 | totalMs=82.78
2026-04-17 15:38:42.407 | step 1 | route=IT_TicketPost | empId=34091 | query called at=15:38:42.407
2026-04-17 15:38:42.476 | step 2 | route=IT_TicketPost | empId=34091 | query=IT_Ticket_Save_SPOC | queryMs=68.22
2026-04-17 15:38:42.479 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=72.20 | totalMs=72.20
2026-04-17 15:38:42.479 | step 1 | route=IT_TicketPost | empId=34091 | query called at=15:38:42.479
2026-04-17 15:38:42.514 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=34.33
2026-04-17 15:38:42.515 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=35.14 | totalMs=35.14
2026-04-17 15:38:43.867 | step 1 | route=IT_Ticket | empId=34091 | query called at=15:38:43.867
2026-04-17 15:38:43.877 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-04-17 15:38:43.879 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-17 15:38:43.880 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-17 15:38:43.881 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-17 15:38:43.896 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=14.62
2026-04-17 15:38:43.900 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=3.63
2026-04-17 15:38:43.900 | step 3 | route=IT_Ticket | empId=34091 | apiMs=33.05 | totalMs=33.05
2026-04-17 15:38:43.901 | step 1 | route=IT_Ticket | empId=34091 | query called at=15:38:43.901
2026-04-17 15:38:43.913 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=11.36
2026-04-17 15:38:43.914 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-17 15:38:43.915 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-17 15:38:43.915 | step 3 | route=IT_Ticket | empId=34091 | apiMs=14.25 | totalMs=14.25
2026-04-17 15:42:29.701 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=15:42:29.701
2026-04-17 15:42:29.750 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=48.71
2026-04-17 15:42:29.751 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=49.83 | totalMs=49.83
2026-04-17 15:42:30.117 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:42:30.117
2026-04-17 15:43:32.078 | step 1 | route=IT_Ticket | empId=18441 | query called at=15:43:32.078
2026-04-17 15:43:32.122 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=44.07
2026-04-17 15:43:32.127 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-17 15:43:32.131 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-17 15:43:32.135 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-17 15:43:32.161 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=25.64
2026-04-17 15:43:32.167 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=5.85
2026-04-17 15:43:32.168 | step 3 | route=IT_Ticket | empId=18441 | apiMs=90.06 | totalMs=90.06
2026-04-17 15:43:32.168 | step 1 | route=IT_Ticket | empId=18441 | query called at=15:43:32.168
2026-04-17 15:43:32.188 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=19.3
2026-04-17 15:43:32.189 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-17 15:43:32.190 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-17 15:43:32.191 | step 3 | route=IT_Ticket | empId=18441 | apiMs=22.69 | totalMs=22.69
2026-04-17 15:43:39.111 | step 1 | route=IT_Ticket | empId=18441 | query called at=15:43:39.111
2026-04-17 15:43:39.122 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-17 15:43:39.123 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-17 15:43:39.125 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-17 15:43:39.126 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-17 15:43:39.128 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-17 15:43:39.129 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=1.14
2026-04-17 15:43:39.129 | step 3 | route=IT_Ticket | empId=18441 | apiMs=18.22 | totalMs=18.22
2026-04-17 15:43:39.130 | step 1 | route=IT_Ticket | empId=18441 | query called at=15:43:39.130
2026-04-17 15:43:39.131 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-17 15:43:39.132 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-17 15:43:39.134 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-17 15:43:39.134 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.16 | totalMs=4.16
2026-04-17 15:45:05.890 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:45:05.890
2026-04-17 15:45:05.941 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=50.45
2026-04-17 15:45:05.945 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=54.62 | totalMs=54.62
2026-04-17 15:45:12.141 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:45:12.141
2026-04-17 15:45:18.716 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=15:45:18.716
2026-04-17 15:45:18.786 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=69.34
2026-04-17 15:45:18.838 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=1.75
2026-04-17 15:45:18.843 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=126.95 | totalMs=126.95
2026-04-17 15:45:18.847 | step 5 | route=SPOC_Entry_Save | empId=18441 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51700, 7, yarn transfer request, 1, 6, 10342, 2026-04-17).
2026-04-17 15:45:19.091 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:45:19.091
2026-04-17 15:45:19.111 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=19.94
2026-04-17 15:45:19.112 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=20.83 | totalMs=20.83
2026-04-17 15:45:19.485 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:45:19.485
2026-04-17 15:45:25.717 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=15:45:25.717
2026-04-17 15:45:25.733 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=15.26
2026-04-17 15:45:25.750 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=32.46 | totalMs=32.46
2026-04-17 15:45:25.766 | step 5 | route=SPOC_Entry_Save | empId=18441 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51700, 7, yarn transfer request, 1, 6, 10342, 2026-04-17).
2026-04-17 15:45:26.006 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:45:26.006
2026-04-17 15:45:26.041 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=34.68
2026-04-17 15:45:26.042 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=35.61 | totalMs=35.61
2026-04-17 15:45:26.402 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:45:26.402
2026-04-17 15:45:36.315 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=15:45:36.315
2026-04-17 15:45:36.327 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=10.8
2026-04-17 15:45:36.332 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=16.30 | totalMs=16.30
2026-04-17 15:45:36.337 | step 5 | route=SPOC_Entry_Save | empId=18441 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51700, 7, yarn transfer request, 1, 6, 10342, 2026-04-17).
2026-04-17 15:45:36.564 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:45:36.564
2026-04-17 15:45:36.584 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=19.51
2026-04-17 15:45:36.584 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=20.44 | totalMs=20.44
2026-04-17 15:45:37.147 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:45:37.147
2026-04-17 15:45:47.513 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=15:45:47.513
2026-04-17 15:45:47.524 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=10.36
2026-04-17 15:45:47.531 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=17.48 | totalMs=17.48
2026-04-17 15:45:47.536 | step 5 | route=SPOC_Entry_Save | empId=18441 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51700, 7, yarn transfer request, 1, 6, 10342, 2026-04-17).
2026-04-17 15:45:47.768 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:45:47.768
2026-04-17 15:45:47.803 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=34.33
2026-04-17 15:45:47.803 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=35.25 | totalMs=35.25
2026-04-17 15:45:48.204 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:45:48.204
2026-04-17 15:46:05.768 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=15:46:05.768
2026-04-17 15:46:05.780 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=10.98
2026-04-17 15:46:05.785 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=16.75 | totalMs=16.75
2026-04-17 15:46:05.790 | step 5 | route=SPOC_Entry_Save | empId=18441 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51700, 7, yarn transfer request, 1, 6, 10342, 2026-04-17).
2026-04-17 15:46:06.020 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:46:06.020
2026-04-17 15:46:06.040 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=19.86
2026-04-17 15:46:06.041 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=20.75 | totalMs=20.75
2026-04-17 15:46:06.375 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:06.375
2026-04-17 15:46:09.156 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:46:09.156
2026-04-17 15:46:09.203 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=46.61
2026-04-17 15:46:09.207 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=50.73 | totalMs=50.73
2026-04-17 15:46:09.676 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:09.676
2026-04-17 15:46:10.935 | step 1 | route=DesignerTicket | empId=18441 | query called at=15:46:10.935
2026-04-17 15:46:10.964 | step 2 | route=DesignerTicket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=28.23
2026-04-17 15:46:10.967 | step 3 | route=DesignerTicket | empId=18441 | apiMs=32.03 | totalMs=32.03
2026-04-17 15:46:10.970 | step 1 | route=DesignerTicket | empId=18441 | query called at=15:46:10.970
2026-04-17 15:46:10.974 | step 2 | route=DesignerTicket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-17 15:46:10.974 | step 3 | route=DesignerTicket | empId=18441 | apiMs=4.29 | totalMs=4.29
2026-04-17 15:46:10.975 | step 1 | route=DesignerTicket | empId=18441 | query called at=15:46:10.975
2026-04-17 15:46:10.995 | step 2 | route=DesignerTicket | empId=18441 | query=Desginer_Typeof_Works_Master_Proc | queryMs=19.6
2026-04-17 15:46:10.995 | step 3 | route=DesignerTicket | empId=18441 | apiMs=20.55 | totalMs=20.55
2026-04-17 15:46:13.192 | step 1 | route=DesignerTicket | empId=18441 | query called at=15:46:13.192
2026-04-17 15:46:13.202 | step 2 | route=DesignerTicket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=9.73
2026-04-17 15:46:13.206 | step 3 | route=DesignerTicket | empId=18441 | apiMs=13.77 | totalMs=13.77
2026-04-17 15:46:13.209 | step 1 | route=DesignerTicket | empId=18441 | query called at=15:46:13.209
2026-04-17 15:46:13.213 | step 2 | route=DesignerTicket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-17 15:46:13.213 | step 3 | route=DesignerTicket | empId=18441 | apiMs=4.23 | totalMs=4.23
2026-04-17 15:46:13.214 | step 1 | route=DesignerTicket | empId=18441 | query called at=15:46:13.214
2026-04-17 15:46:13.215 | step 2 | route=DesignerTicket | empId=18441 | query=Desginer_Typeof_Works_Master_Proc | queryMs=0.89
2026-04-17 15:46:13.215 | step 3 | route=DesignerTicket | empId=18441 | apiMs=1.58 | totalMs=1.58
2026-04-17 15:46:27.480 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:46:27.480
2026-04-17 15:46:27.502 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=21.41
2026-04-17 15:46:27.506 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=25.68 | totalMs=25.68
2026-04-17 15:46:27.907 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:27.907
2026-04-17 15:46:31.942 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=15:46:31.942
2026-04-17 15:46:31.956 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=10.51
2026-04-17 15:46:31.961 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=19.11 | totalMs=19.11
2026-04-17 15:46:31.963 | step 5 | route=SPOC_Entry_Save | empId=18441 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (51700, 7, yarn transfer request, 1, 6, 10342, 2026-04-17).
2026-04-17 15:46:32.204 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:46:32.204
2026-04-17 15:46:32.222 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=16.71
2026-04-17 15:46:32.223 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=18.47 | totalMs=18.47
2026-04-17 15:46:32.566 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:32.566
2026-04-17 15:49:32.350 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:49:32.350
2026-04-17 15:49:32.380 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=29.49
2026-04-17 15:49:32.384 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-17 15:49:32.388 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-04-17 15:49:32.391 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-04-17 15:49:32.406 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=14.48
2026-04-17 15:49:32.410 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=3.44
2026-04-17 15:49:32.410 | step 3 | route=IT_Ticket | empId=51700 | apiMs=60.31 | totalMs=60.31
2026-04-17 15:49:32.411 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:49:32.411
2026-04-17 15:49:32.412 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-17 15:49:32.413 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-17 15:49:32.414 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-17 15:49:32.415 | step 3 | route=IT_Ticket | empId=51700 | apiMs=3.91 | totalMs=3.91
2026-04-17 15:49:38.691 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=15:49:38.691
2026-04-17 15:49:39.004 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=312.7
2026-04-17 15:49:39.008 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=316.81 | totalMs=316.81
2026-04-17 15:49:40.482 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=15:49:40.482
2026-04-17 15:49:40.494 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-04-17 15:49:40.497 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=14.84 | totalMs=14.84
2026-04-17 15:50:11.119 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:50:11.119
2026-04-17 15:50:11.135 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=15.23
2026-04-17 15:50:11.138 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=19.13 | totalMs=19.13
2026-04-17 15:50:11.141 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:50:11.141
2026-04-17 15:50:11.199 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=55.04
2026-04-17 15:50:11.215 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=74.33 | totalMs=74.33
2026-04-17 15:50:11.216 | step 1 | route=IT_TicketPost | empId=51700 | query called at=15:50:11.216
2026-04-17 15:50:11.231 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.19
2026-04-17 15:50:11.232 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=15.98 | totalMs=15.98
2026-04-17 15:50:13.860 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:50:13.860
2026-04-17 15:50:13.870 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-17 15:50:13.871 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-17 15:50:13.873 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-17 15:50:13.874 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-17 15:50:13.876 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.65
2026-04-17 15:50:13.882 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=6.03
2026-04-17 15:50:13.883 | step 3 | route=IT_Ticket | empId=51700 | apiMs=22.95 | totalMs=22.95
2026-04-17 15:50:13.883 | step 1 | route=IT_Ticket | empId=51700 | query called at=15:50:13.883
2026-04-17 15:50:13.885 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-17 15:50:13.886 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-17 15:50:13.887 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-17 15:50:13.888 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.38 | totalMs=4.38
2026-04-17 15:50:31.199 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:50:31.199
2026-04-17 15:50:31.251 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=51.77
2026-04-17 15:50:31.255 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=55.63 | totalMs=55.63
2026-04-17 15:50:31.651 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:50:31.651
2026-04-17 15:50:38.635 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=15:50:38.635
2026-04-17 15:50:38.708 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=71.75
2026-04-17 15:50:38.713 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=77.43 | totalMs=77.43
2026-04-17 15:50:38.716 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=15:50:38.716
2026-04-17 15:50:38.721 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-04-17 15:50:38.722 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-17 15:50:38.723 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-04-17 15:50:38.723 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=7.41 | totalMs=7.41
2026-04-17 15:50:42.122 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:50:42.122
2026-04-17 15:50:42.138 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=15.43
2026-04-17 15:50:42.138 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=16.45 | totalMs=16.45
2026-04-17 15:50:42.715 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:50:42.715
2026-04-17 15:51:20.261 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=15:51:20.261
2026-04-17 15:51:20.282 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=20.89
2026-04-17 15:51:20.286 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=25.05 | totalMs=25.05
2026-04-17 15:51:20.884 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:51:20.884
2026-04-17 15:57:55.046 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=15:57:55.046
2026-04-17 15:57:55.097 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=51.19
2026-04-17 15:57:55.098 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=52.25 | totalMs=52.25
2026-04-17 15:57:55.898 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:57:55.898
2026-04-17 15:57:59.886 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=15:57:59.886
2026-04-17 15:57:59.925 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=IT_Ticket_Update_SPOC | queryMs=38.18
2026-04-17 15:57:59.930 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=44.04 | totalMs=44.04
2026-04-17 15:57:59.933 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=15:57:59.933
2026-04-17 15:57:59.960 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.06
2026-04-17 15:57:59.961 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-17 15:57:59.963 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-17 15:57:59.963 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=29.97 | totalMs=29.97
2026-04-17 15:58:02.156 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=15:58:02.156
2026-04-17 15:58:02.177 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=19.8
2026-04-17 15:58:02.177 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=20.75 | totalMs=20.75
2026-04-17 15:58:02.966 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:58:02.966
2026-04-17 15:58:36.187 | step 1 | route=IT_Ticket | empId=29310 | query called at=15:58:36.187
2026-04-17 15:58:36.229 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=41.35
2026-04-17 15:58:36.231 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-17 15:58:36.232 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-17 15:58:36.234 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-17 15:58:36.258 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_it_Ticket_Details | queryMs=24.04
2026-04-17 15:58:36.264 | step 2 | route=IT_Ticket | empId=29310 | query=VMS_Comp_login_proc | queryMs=5.48
2026-04-17 15:58:36.264 | step 3 | route=IT_Ticket | empId=29310 | apiMs=77.17 | totalMs=77.17
2026-04-17 15:58:36.265 | step 1 | route=IT_Ticket | empId=29310 | query called at=15:58:36.265
2026-04-17 15:58:36.284 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=18.34
2026-04-17 15:58:36.285 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-17 15:58:36.287 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-17 15:58:36.287 | step 3 | route=IT_Ticket | empId=29310 | apiMs=22.17 | totalMs=22.17
2026-04-17 15:58:43.615 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29310 | query called at=15:58:43.615
2026-04-17 15:58:44.076 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=459.87
2026-04-17 15:58:44.076 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29310 | apiMs=461.08 | totalMs=461.08
2026-04-17 15:59:04.340 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29310 | query called at=15:59:04.340
2026-04-17 15:59:04.373 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=32.35
2026-04-17 15:59:04.374 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29310 | apiMs=33.48 | totalMs=33.48
2026-04-17 15:59:16.175 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29310 | query called at=15:59:16.175
2026-04-17 15:59:17.116 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=940.3
2026-04-17 15:59:17.117 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29310 | apiMs=941.44 | totalMs=941.44
2026-04-17 15:59:25.634 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29310 | query called at=15:59:25.634
2026-04-17 15:59:25.680 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=46.45
2026-04-17 15:59:25.681 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29310 | apiMs=47.28 | totalMs=47.28
2026-04-17 15:59:32.448 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:59:32.448
2026-04-17 15:59:32.459 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-17 15:59:32.463 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-17 15:59:32.467 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-17 15:59:32.471 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-17 15:59:32.496 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=24.8
2026-04-17 15:59:32.502 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=5.52
2026-04-17 15:59:32.503 | step 3 | route=IT_Ticket | empId=48116 | apiMs=54.74 | totalMs=54.74
2026-04-17 15:59:32.503 | step 1 | route=IT_Ticket | empId=48116 | query called at=15:59:32.503
2026-04-17 15:59:32.505 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-17 15:59:32.506 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-17 15:59:32.507 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-17 15:59:32.508 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.54 | totalMs=4.54
2026-04-17 15:59:37.127 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=15:59:37.127
2026-04-17 15:59:37.438 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=309.69
2026-04-17 15:59:37.439 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=311.05 | totalMs=311.05
2026-04-17 15:59:38.940 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=15:59:38.940
2026-04-17 15:59:38.952 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.82
2026-04-17 15:59:38.956 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.76 | totalMs=15.76
2026-04-17 16:00:51.045 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:00:51.045
2026-04-17 16:00:51.056 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-17 16:00:51.056 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=11.26 | totalMs=11.26
2026-04-17 16:00:51.057 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:00:51.057
2026-04-17 16:00:51.070 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=12.2
2026-04-17 16:00:51.076 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=19.14 | totalMs=19.14
2026-04-17 16:00:51.077 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:00:51.077
2026-04-17 16:00:51.079 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-17 16:00:51.079 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.71 | totalMs=2.71
2026-04-17 16:00:53.667 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:00:53.667
2026-04-17 16:00:53.678 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.88
2026-04-17 16:00:53.680 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-04-17 16:00:53.682 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-17 16:00:53.684 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-17 16:00:53.685 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-17 16:00:53.692 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=6
2026-04-17 16:00:53.692 | step 3 | route=IT_Ticket | empId=48116 | apiMs=25.66 | totalMs=25.66
2026-04-17 16:00:53.693 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:00:53.693
2026-04-17 16:00:53.694 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-17 16:00:53.696 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-17 16:00:53.697 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-17 16:00:53.698 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.69 | totalMs=4.69
2026-04-17 16:01:03.800 | step 1 | route=IT_TicketPost | empId=29310 | query called at=16:01:03.800
2026-04-17 16:01:03.809 | step 2 | route=IT_TicketPost | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=9.14
2026-04-17 16:01:03.813 | step 3 | route=IT_TicketPost | empId=29310 | apiMs=13.16 | totalMs=13.16
2026-04-17 16:01:03.816 | step 1 | route=IT_TicketPost | empId=29310 | query called at=16:01:03.816
2026-04-17 16:01:03.879 | step 2 | route=IT_TicketPost | empId=29310 | query=IT_Ticket_Save_SPOC | queryMs=59.91
2026-04-17 16:01:03.892 | step 3 | route=IT_TicketPost | empId=29310 | apiMs=75.60 | totalMs=75.60
2026-04-17 16:01:03.892 | step 1 | route=IT_TicketPost | empId=29310 | query called at=16:01:03.892
2026-04-17 16:01:03.901 | step 2 | route=IT_TicketPost | empId=29310 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.6
2026-04-17 16:01:03.901 | step 3 | route=IT_TicketPost | empId=29310 | apiMs=9.46 | totalMs=9.46
2026-04-17 16:01:06.710 | step 1 | route=IT_Ticket | empId=29310 | query called at=16:01:06.710
2026-04-17 16:01:06.720 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-04-17 16:01:06.722 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-17 16:01:06.723 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-17 16:01:06.724 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-17 16:01:06.726 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-17 16:01:06.727 | step 2 | route=IT_Ticket | empId=29310 | query=VMS_Comp_login_proc | queryMs=1.21
2026-04-17 16:01:06.728 | step 3 | route=IT_Ticket | empId=29310 | apiMs=17.86 | totalMs=17.86
2026-04-17 16:01:06.728 | step 1 | route=IT_Ticket | empId=29310 | query called at=16:01:06.728
2026-04-17 16:01:06.730 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-17 16:01:06.731 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-17 16:01:06.732 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-17 16:01:06.733 | step 3 | route=IT_Ticket | empId=29310 | apiMs=4.33 | totalMs=4.33
2026-04-17 16:01:15.180 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:01:15.180
2026-04-17 16:01:15.225 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=43.96
2026-04-17 16:01:15.225 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=45.09 | totalMs=45.09
2026-04-17 16:01:16.031 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:16.031
2026-04-17 16:01:19.680 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:01:19.680
2026-04-17 16:01:19.697 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=16.22
2026-04-17 16:01:19.701 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=20.90 | totalMs=20.90
2026-04-17 16:01:19.704 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:01:19.704
2026-04-17 16:01:19.707 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-17 16:01:19.709 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-17 16:01:19.710 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-17 16:01:19.710 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=6.21 | totalMs=6.21
2026-04-17 16:01:22.872 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:01:22.872
2026-04-17 16:01:22.889 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.66
2026-04-17 16:01:22.889 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=16.61 | totalMs=16.61
2026-04-17 16:01:23.620 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:23.620
2026-04-17 16:02:27.524 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:02:27.524
2026-04-17 16:13:01.609 | step 1 | route=IT_Ticket | empId=53606 | query called at=16:13:01.609
2026-04-17 16:13:01.652 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=42.4
2026-04-17 16:13:01.657 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-17 16:13:01.661 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-17 16:13:01.665 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-17 16:13:01.690 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=24.77
2026-04-17 16:13:01.697 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=6.08
2026-04-17 16:13:01.697 | step 3 | route=IT_Ticket | empId=53606 | apiMs=87.42 | totalMs=87.42
2026-04-17 16:13:01.697 | step 1 | route=IT_Ticket | empId=53606 | query called at=16:13:01.697
2026-04-17 16:13:01.717 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=19.22
2026-04-17 16:13:01.718 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-17 16:13:01.720 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-17 16:13:01.720 | step 3 | route=IT_Ticket | empId=53606 | apiMs=22.57 | totalMs=22.57
2026-04-17 16:13:05.963 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=16:13:05.963
2026-04-17 16:13:06.178 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=214.82
2026-04-17 16:13:06.179 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=215.99 | totalMs=215.99
2026-04-17 16:13:07.346 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=16:13:07.346
2026-04-17 16:13:07.368 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=21.71
2026-04-17 16:13:07.371 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=25.27 | totalMs=25.27
2026-04-17 16:13:27.313 | step 1 | route=IT_TicketPost | empId=53606 | query called at=16:13:27.313
2026-04-17 16:13:27.330 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=15.71
2026-04-17 16:13:27.330 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=16.85 | totalMs=16.85
2026-04-17 16:13:27.331 | step 1 | route=IT_TicketPost | empId=53606 | query called at=16:13:27.331
2026-04-17 16:13:27.408 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=76.97
2026-04-17 16:13:27.421 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=90.02 | totalMs=90.02
2026-04-17 16:13:27.421 | step 1 | route=IT_TicketPost | empId=53606 | query called at=16:13:27.421
2026-04-17 16:13:27.430 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-04-17 16:13:27.430 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=8.97 | totalMs=8.97
2026-04-17 16:13:30.173 | step 1 | route=IT_Ticket | empId=53606 | query called at=16:13:30.173
2026-04-17 16:13:30.184 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-17 16:13:30.185 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-17 16:13:30.187 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-17 16:13:30.188 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-17 16:13:30.190 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-17 16:13:30.191 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=1.25
2026-04-17 16:13:30.192 | step 3 | route=IT_Ticket | empId=53606 | apiMs=18.34 | totalMs=18.34
2026-04-17 16:13:30.192 | step 1 | route=IT_Ticket | empId=53606 | query called at=16:13:30.192
2026-04-17 16:13:30.194 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-17 16:13:30.195 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-17 16:13:30.196 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-17 16:13:30.196 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.31 | totalMs=4.31
2026-04-17 16:27:29.182 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=16:27:29.182
2026-04-17 16:27:29.281 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=99.1
2026-04-17 16:27:29.284 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=102.80 | totalMs=102.80
2026-04-17 16:27:30.692 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:27:30.692
2026-04-17 16:28:18.083 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=16:28:18.083
2026-04-17 16:28:18.122 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=38.45
2026-04-17 16:28:18.127 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=43.99 | totalMs=43.99
2026-04-17 16:28:18.130 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=16:28:18.130
2026-04-17 16:28:18.157 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.76
2026-04-17 16:28:18.159 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-17 16:28:18.160 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-17 16:28:18.160 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=30.45 | totalMs=30.45
2026-04-17 16:28:21.644 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=16:28:21.644
2026-04-17 16:28:21.658 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=13.97
2026-04-17 16:28:21.659 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=14.87 | totalMs=14.87
2026-04-17 16:28:22.202 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:28:22.202
2026-04-17 16:32:41.701 | step 1 | route=IT_Ticket_Report | empId=60074 | query called at=16:32:41.701
2026-04-17 16:32:41.822 | step 2 | route=IT_Ticket_Report | empId=60074 | query=kpi_it_ticket_report_page_proc | queryMs=120.65
2026-04-17 16:32:41.823 | step 3 | route=IT_Ticket_Report | empId=60074 | apiMs=121.73 | totalMs=121.73
2026-04-17 16:32:42.184 | step 4 | route=pageRenderd | empId=60074 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:32:42.184
2026-04-17 16:32:43.658 | step 1 | route=IT_Ticket | empId=60074 | query called at=16:32:43.658
2026-04-17 16:32:43.703 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=44.39
2026-04-17 16:32:43.708 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-17 16:32:43.712 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-17 16:32:43.716 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-17 16:32:43.741 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_it_Ticket_Details | queryMs=25.32
2026-04-17 16:32:43.748 | step 2 | route=IT_Ticket | empId=60074 | query=VMS_Comp_login_proc | queryMs=5.94
2026-04-17 16:32:43.748 | step 3 | route=IT_Ticket | empId=60074 | apiMs=89.87 | totalMs=89.87
2026-04-17 16:32:43.748 | step 1 | route=IT_Ticket | empId=60074 | query called at=16:32:43.748
2026-04-17 16:32:43.769 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=19.95
2026-04-17 16:32:43.770 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-17 16:32:43.772 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-17 16:32:43.772 | step 3 | route=IT_Ticket | empId=60074 | apiMs=23.37 | totalMs=23.37
2026-04-17 16:32:56.395 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60074 | query called at=16:32:56.395
2026-04-17 16:32:56.706 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=310.02
2026-04-17 16:32:56.709 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60074 | apiMs=313.96 | totalMs=313.96
2026-04-17 16:32:59.002 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60074 | query called at=16:32:59.002
2026-04-17 16:32:59.014 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=11.44
2026-04-17 16:32:59.018 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60074 | apiMs=15.45 | totalMs=15.45
2026-04-17 16:33:55.651 | step 1 | route=IT_TicketPost | empId=60074 | query called at=16:33:55.651
2026-04-17 16:33:55.661 | step 2 | route=IT_TicketPost | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-04-17 16:33:55.661 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=10.47 | totalMs=10.47
2026-04-17 16:33:55.662 | step 1 | route=IT_TicketPost | empId=60074 | query called at=16:33:55.662
2026-04-17 16:33:55.691 | step 2 | route=IT_TicketPost | empId=60074 | query=IT_Ticket_Save_SPOC | queryMs=28.85
2026-04-17 16:33:55.704 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=41.71 | totalMs=41.71
2026-04-17 16:33:55.704 | step 1 | route=IT_TicketPost | empId=60074 | query called at=16:33:55.704
2026-04-17 16:33:55.712 | step 2 | route=IT_TicketPost | empId=60074 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.95
2026-04-17 16:33:55.713 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=8.75 | totalMs=8.75
2026-04-17 16:33:55.713 | step 1 | route=IT_TicketPost | empId=60074 | query called at=16:33:55.713
2026-04-17 16:33:55.721 | step 2 | route=IT_TicketPost | empId=60074 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.19
2026-04-17 16:33:55.721 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=7.86 | totalMs=7.86
2026-04-17 16:33:55.943 | step 1 | route=IT_Ticket | empId=60074 | query called at=16:33:55.943
2026-04-17 16:33:55.958 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=14.53
2026-04-17 16:33:55.966 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=7.31
2026-04-17 16:33:55.974 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-04-17 16:33:55.983 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=8.28
2026-04-17 16:33:55.991 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_it_Ticket_Details | queryMs=8.02
2026-04-17 16:33:55.995 | step 2 | route=IT_Ticket | empId=60074 | query=VMS_Comp_login_proc | queryMs=3.54
2026-04-17 16:33:55.996 | step 3 | route=IT_Ticket | empId=60074 | apiMs=52.40 | totalMs=52.40
2026-04-17 16:33:55.996 | step 1 | route=IT_Ticket | empId=60074 | query called at=16:33:55.996
2026-04-17 16:33:55.997 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-17 16:33:55.998 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-17 16:33:55.999 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-17 16:33:56.000 | step 3 | route=IT_Ticket | empId=60074 | apiMs=3.55 | totalMs=3.55
2026-04-17 16:34:03.001 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60074 | query called at=16:34:03.001
2026-04-17 16:34:03.310 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=308.55
2026-04-17 16:34:03.314 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60074 | apiMs=312.85 | totalMs=312.85
2026-04-17 16:34:06.513 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60074 | query called at=16:34:06.513
2026-04-17 16:34:06.526 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=12.06
2026-04-17 16:34:06.529 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60074 | apiMs=16.40 | totalMs=16.40
2026-04-17 16:36:57.802 | step 1 | route=IT_TicketPost | empId=60074 | query called at=16:36:57.802
2026-04-17 16:36:57.812 | step 2 | route=IT_TicketPost | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-17 16:36:57.815 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=13.26 | totalMs=13.26
2026-04-17 16:36:57.818 | step 1 | route=IT_TicketPost | empId=60074 | query called at=16:36:57.818
2026-04-17 16:36:57.835 | step 2 | route=IT_TicketPost | empId=60074 | query=IT_Ticket_Save_SPOC | queryMs=14.31
2026-04-17 16:36:57.837 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=19.21 | totalMs=19.21
2026-04-17 16:36:57.838 | step 1 | route=IT_TicketPost | empId=60074 | query called at=16:36:57.838
2026-04-17 16:36:57.840 | step 2 | route=IT_TicketPost | empId=60074 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-17 16:36:57.840 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=2.61 | totalMs=2.61
2026-04-17 16:36:57.841 | step 1 | route=IT_TicketPost | empId=60074 | query called at=16:36:57.841
2026-04-17 16:36:57.842 | step 2 | route=IT_TicketPost | empId=60074 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-17 16:36:57.842 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=1.62 | totalMs=1.62
2026-04-17 16:36:58.064 | step 1 | route=IT_Ticket | empId=60074 | query called at=16:36:58.064
2026-04-17 16:36:58.074 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-04-17 16:36:58.075 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-17 16:36:58.077 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-17 16:36:58.078 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-17 16:36:58.080 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-17 16:36:58.087 | step 2 | route=IT_Ticket | empId=60074 | query=VMS_Comp_login_proc | queryMs=6.4
2026-04-17 16:36:58.087 | step 3 | route=IT_Ticket | empId=60074 | apiMs=23.36 | totalMs=23.36
2026-04-17 16:36:58.087 | step 1 | route=IT_Ticket | empId=60074 | query called at=16:36:58.087
2026-04-17 16:36:58.089 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-17 16:36:58.091 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-17 16:36:58.092 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-17 16:36:58.092 | step 3 | route=IT_Ticket | empId=60074 | apiMs=4.91 | totalMs=4.91
2026-04-17 16:48:47.643 | step 1 | route=IT_Ticket | empId=44475 | query called at=16:48:47.643
2026-04-17 16:48:47.711 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=67.6
2026-04-17 16:48:47.718 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=3.1
2026-04-17 16:48:47.727 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=6.19
2026-04-17 16:48:47.731 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-17 16:48:47.769 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_it_Ticket_Details | queryMs=37.6
2026-04-17 16:48:47.774 | step 2 | route=IT_Ticket | empId=44475 | query=VMS_Comp_login_proc | queryMs=3.84
2026-04-17 16:48:47.774 | step 3 | route=IT_Ticket | empId=44475 | apiMs=131.28 | totalMs=131.28
2026-04-17 16:48:47.774 | step 1 | route=IT_Ticket | empId=44475 | query called at=16:48:47.774
2026-04-17 16:48:47.794 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=19.76
2026-04-17 16:48:47.796 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-17 16:48:47.797 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-17 16:48:47.797 | step 3 | route=IT_Ticket | empId=44475 | apiMs=22.95 | totalMs=22.95
2026-04-17 16:58:48.108 | step 1 | route=IT_Ticket | empId=44475 | query called at=16:58:48.108
2026-04-17 16:58:48.166 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=57.64
2026-04-17 16:58:48.174 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=7.84
2026-04-17 16:58:48.183 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-04-17 16:58:48.191 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-04-17 16:58:48.228 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_it_Ticket_Details | queryMs=36.91
2026-04-17 16:58:48.247 | step 2 | route=IT_Ticket | empId=44475 | query=VMS_Comp_login_proc | queryMs=18.48
2026-04-17 16:58:48.247 | step 3 | route=IT_Ticket | empId=44475 | apiMs=139.85 | totalMs=139.85
2026-04-17 16:58:48.248 | step 1 | route=IT_Ticket | empId=44475 | query called at=16:58:48.248
2026-04-17 16:58:48.316 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=67.55
2026-04-17 16:58:48.333 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=16.48
2026-04-17 16:58:48.350 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=16.93
2026-04-17 16:58:48.350 | step 3 | route=IT_Ticket | empId=44475 | apiMs=102.34 | totalMs=102.34
2026-04-17 16:58:57.311 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44475 | query called at=16:58:57.311
2026-04-17 16:58:57.736 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=424.28
2026-04-17 16:58:57.739 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44475 | apiMs=428.01 | totalMs=428.01
2026-04-17 16:59:05.385 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44475 | query called at=16:59:05.385
2026-04-17 16:59:05.403 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=17.65
2026-04-17 16:59:05.407 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44475 | apiMs=21.51 | totalMs=21.51
2026-04-17 17:03:31.618 | step 1 | route=IT_TicketPost | empId=44475 | query called at=17:03:31.618
2026-04-17 17:03:31.675 | step 2 | route=IT_TicketPost | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=56.26
2026-04-17 17:03:31.678 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=60.49 | totalMs=60.49
2026-04-17 17:03:31.681 | step 1 | route=IT_TicketPost | empId=44475 | query called at=17:03:31.681
2026-04-17 17:03:31.705 | step 2 | route=IT_TicketPost | empId=44475 | query=IT_Ticket_Save_SPOC | queryMs=20.47
2026-04-17 17:03:31.707 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=25.47 | totalMs=25.47
2026-04-17 17:03:31.707 | step 1 | route=IT_TicketPost | empId=44475 | query called at=17:03:31.707
2026-04-17 17:03:31.731 | step 2 | route=IT_TicketPost | empId=44475 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.24
2026-04-17 17:03:31.731 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=24.06 | totalMs=24.06
2026-04-17 17:03:31.732 | step 1 | route=IT_TicketPost | empId=44475 | query called at=17:03:31.732
2026-04-17 17:03:31.733 | step 2 | route=IT_TicketPost | empId=44475 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-17 17:03:31.734 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=1.77 | totalMs=1.77
2026-04-17 17:03:35.197 | step 1 | route=IT_Ticket | empId=44475 | query called at=17:03:35.197
2026-04-17 17:03:35.211 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=13.11
2026-04-17 17:03:35.219 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=5.18
2026-04-17 17:03:35.227 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=5.58
2026-04-17 17:03:35.236 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-04-17 17:03:35.269 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_it_Ticket_Details | queryMs=32.59
2026-04-17 17:03:35.280 | step 2 | route=IT_Ticket | empId=44475 | query=VMS_Comp_login_proc | queryMs=10.57
2026-04-17 17:03:35.280 | step 3 | route=IT_Ticket | empId=44475 | apiMs=82.98 | totalMs=82.98
2026-04-17 17:03:35.281 | step 1 | route=IT_Ticket | empId=44475 | query called at=17:03:35.281
2026-04-17 17:03:35.306 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=25.01
2026-04-17 17:03:35.314 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-17 17:03:35.320 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=5.53
2026-04-17 17:03:35.321 | step 3 | route=IT_Ticket | empId=44475 | apiMs=40.05 | totalMs=40.05
2026-04-17 17:03:45.309 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:03:45.309
2026-04-17 17:03:45.325 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=15.41
2026-04-17 17:03:45.333 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=5.08
2026-04-17 17:03:45.342 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=5.43
2026-04-17 17:03:45.350 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=5.53
2026-04-17 17:03:45.359 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-04-17 17:03:45.371 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=11.7
2026-04-17 17:03:45.371 | step 3 | route=IT_Ticket | empId=57006 | apiMs=61.82 | totalMs=61.82
2026-04-17 17:03:45.371 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:03:45.371
2026-04-17 17:03:45.379 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=7.32
2026-04-17 17:03:45.387 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-17 17:03:45.396 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-17 17:03:45.396 | step 3 | route=IT_Ticket | empId=57006 | apiMs=24.76 | totalMs=24.76
2026-04-17 17:03:56.294 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=17:03:56.294
2026-04-17 17:03:56.601 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=306.48
2026-04-17 17:03:56.604 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=310.38 | totalMs=310.38
2026-04-17 17:03:57.899 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=17:03:57.899
2026-04-17 17:03:57.910 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-04-17 17:03:57.913 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=14.38 | totalMs=14.38
2026-04-17 17:04:26.245 | step 1 | route=IT_TicketPost | empId=57006 | query called at=17:04:26.245
2026-04-17 17:04:26.256 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-17 17:04:26.259 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=13.97 | totalMs=13.97
2026-04-17 17:04:26.262 | step 1 | route=IT_TicketPost | empId=57006 | query called at=17:04:26.262
2026-04-17 17:04:26.284 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=18.29
2026-04-17 17:04:26.295 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=32.33 | totalMs=32.33
2026-04-17 17:04:26.295 | step 1 | route=IT_TicketPost | empId=57006 | query called at=17:04:26.295
2026-04-17 17:04:26.297 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-17 17:04:26.298 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.48 | totalMs=2.48
2026-04-17 17:04:26.298 | step 1 | route=IT_TicketPost | empId=57006 | query called at=17:04:26.298
2026-04-17 17:04:26.299 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-17 17:04:26.300 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=1.73 | totalMs=1.73
2026-04-17 17:04:28.068 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:04:28.068
2026-04-17 17:04:28.078 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-17 17:04:28.080 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-17 17:04:28.081 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-17 17:04:28.082 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-17 17:04:28.084 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-17 17:04:28.090 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.79
2026-04-17 17:04:28.090 | step 3 | route=IT_Ticket | empId=57006 | apiMs=22.19 | totalMs=22.19
2026-04-17 17:04:28.091 | step 1 | route=IT_Ticket | empId=57006 | query called at=17:04:28.091
2026-04-17 17:04:28.092 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-17 17:04:28.093 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-17 17:04:28.094 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-17 17:04:28.095 | step 3 | route=IT_Ticket | empId=57006 | apiMs=3.92 | totalMs=3.92
2026-04-17 17:08:49.295 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=17:08:49.295
2026-04-17 17:08:49.342 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=45.77
2026-04-17 17:08:49.342 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=46.83 | totalMs=46.83
2026-04-17 17:08:49.686 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:08:49.686
2026-04-17 17:15:23.313 | step 1 | route=IT_Ticket | empId=32722 | query called at=17:15:23.313
2026-04-17 17:15:23.447 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=133.1
2026-04-17 17:15:23.483 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=32.61
2026-04-17 17:15:23.519 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=32.3
2026-04-17 17:15:23.550 | step 2 | route=IT_Ticket | empId=32722 | query=KPI_IT_Ticket_Details_New | queryMs=27.79
2026-04-17 17:15:23.654 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_it_Ticket_Details | queryMs=104.25
2026-04-17 17:15:23.694 | step 2 | route=IT_Ticket | empId=32722 | query=VMS_Comp_login_proc | queryMs=39.36
2026-04-17 17:15:23.694 | step 3 | route=IT_Ticket | empId=32722 | apiMs=381.44 | totalMs=381.44
2026-04-17 17:15:23.695 | step 1 | route=IT_Ticket | empId=32722 | query called at=17:15:23.695
2026-04-17 17:15:23.762 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=66.64
2026-04-17 17:15:23.787 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=24.5
2026-04-17 17:15:23.811 | step 2 | route=IT_Ticket | empId=32722 | query=Kpi_HW_Ticket_Details | queryMs=23.61
2026-04-17 17:15:23.811 | step 3 | route=IT_Ticket | empId=32722 | apiMs=116.18 | totalMs=116.18
2026-04-17 17:21:53.782 | step 1 | route=IT_Ticket | empId=35970 | query called at=17:21:53.782
2026-04-17 17:21:53.827 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=45.32
2026-04-17 17:21:53.833 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-04-17 17:21:53.837 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-04-17 17:21:53.841 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-17 17:21:53.867 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=24.96
2026-04-17 17:21:53.873 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=6.18
2026-04-17 17:21:53.874 | step 3 | route=IT_Ticket | empId=35970 | apiMs=91.96 | totalMs=91.96
2026-04-17 17:21:53.874 | step 1 | route=IT_Ticket | empId=35970 | query called at=17:21:53.874
2026-04-17 17:21:53.893 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=18.88
2026-04-17 17:21:53.895 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-17 17:21:53.897 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-04-17 17:21:53.897 | step 3 | route=IT_Ticket | empId=35970 | apiMs=23.12 | totalMs=23.12
2026-04-17 17:22:06.752 | step 1 | route=HW_TicketFun | empId= | query called at=17:22:06.752
2026-04-17 17:22:06.803 | step 2 | route=HW_TicketFun | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=50.29
2026-04-17 17:22:06.803 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=51.46 | totalMs=51.46
2026-04-17 17:22:23.395 | step 1 | route=HW_TicketPost | empId=35970 | query called at=17:22:23.395
2026-04-17 17:22:23.424 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=28.29
2026-04-17 17:22:23.427 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=32.08 | totalMs=32.08
2026-04-17 17:22:23.430 | step 1 | route=HW_TicketPost | empId=35970 | query called at=17:22:23.430
2026-04-17 17:22:23.458 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.75
2026-04-17 17:22:23.458 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=28.11 | totalMs=28.11
2026-04-17 17:22:23.458 | step 1 | route=HW_TicketPost | empId=35970 | query called at=17:22:23.458
2026-04-17 17:22:23.460 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.77
2026-04-17 17:22:23.461 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=2.44 | totalMs=2.44
2026-04-17 17:22:23.461 | step 1 | route=HW_TicketPost | empId=35970 | query called at=17:22:23.461
2026-04-17 17:22:24.188 | step 2 | route=HW_TicketPost | empId=35970 | query=hw_ticket_save_proc_kpi | queryMs=726.43 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, need to refill the donor, 2, 21). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=need to refill the donor,@severity=2,@compid=21,@date=17-Apr-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-04-17 17:22:24.198 | step 5 | route=HW_TicketPost | empId=35970 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRIYADHARSHINI/GLA0108, 4, need to refill the donor, 2, 21). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRIYADHARSHINI/GLA0108,@type_iss=4,@issue_Describ=need to refill the donor,@severity=2,@compid=21,@date=17-Apr-2026,@Emplno=35970,@filepath=,@filepath2=,@mod_id=1)
2026-04-17 17:22:24.503 | step 1 | route=IT_Ticket | empId=35970 | query called at=17:22:24.503
2026-04-17 17:22:24.524 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=20.2
2026-04-17 17:22:24.535 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-04-17 17:22:24.543 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=7.47
2026-04-17 17:22:24.545 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.84
2026-04-17 17:22:24.547 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.47
2026-04-17 17:22:24.552 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=3.83
2026-04-17 17:22:24.552 | step 3 | route=IT_Ticket | empId=35970 | apiMs=48.68 | totalMs=48.68
2026-04-17 17:22:24.552 | step 1 | route=IT_Ticket | empId=35970 | query called at=17:22:24.552
2026-04-17 17:22:24.554 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-17 17:22:24.556 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-17 17:22:24.558 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.82
2026-04-17 17:22:24.558 | step 3 | route=IT_Ticket | empId=35970 | apiMs=5.94 | totalMs=5.94
2026-04-17 17:22:35.585 | step 1 | route=HW_TicketFun | empId= | query called at=17:22:35.585
2026-04-17 17:22:35.597 | step 2 | route=HW_TicketFun | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=11.58
2026-04-17 17:22:35.601 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.37 | totalMs=16.37
2026-04-17 17:22:51.572 | step 1 | route=HW_TicketPost | empId=35970 | query called at=17:22:51.572
2026-04-17 17:22:51.600 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=27.08
2026-04-17 17:22:51.600 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=28.10 | totalMs=28.10
2026-04-17 17:22:51.601 | step 1 | route=HW_TicketPost | empId=35970 | query called at=17:22:51.601
2026-04-17 17:22:51.604 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.69
2026-04-17 17:22:51.604 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=3.51 | totalMs=3.51
2026-04-17 17:22:51.605 | step 1 | route=HW_TicketPost | empId=35970 | query called at=17:22:51.605
2026-04-17 17:22:51.607 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-17 17:22:51.607 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=2.20 | totalMs=2.20
2026-04-17 17:22:51.608 | step 1 | route=HW_TicketPost | empId=35970 | query called at=17:22:51.608
2026-04-17 17:22:51.612 | step 2 | route=HW_TicketPost | empId=35970 | query=hw_ticket_save_proc_kpi | queryMs=3.41
2026-04-17 17:22:51.632 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=24.03 | totalMs=24.03
2026-04-17 17:22:51.860 | step 1 | route=IT_Ticket | empId=35970 | query called at=17:22:51.860
2026-04-17 17:22:51.911 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=50.2
2026-04-17 17:22:51.920 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-04-17 17:22:51.928 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=8.25
2026-04-17 17:22:51.937 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=8.47
2026-04-17 17:22:51.946 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=8.67
2026-04-17 17:22:51.955 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=8.65
2026-04-17 17:22:51.955 | step 3 | route=IT_Ticket | empId=35970 | apiMs=95.30 | totalMs=95.30
2026-04-17 17:22:51.956 | step 1 | route=IT_Ticket | empId=35970 | query called at=17:22:51.956
2026-04-17 17:22:51.964 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=7.48
2026-04-17 17:22:51.973 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=8.64
2026-04-17 17:22:51.982 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=8.63
2026-04-17 17:22:51.982 | step 3 | route=IT_Ticket | empId=35970 | apiMs=26.13 | totalMs=26.13
2026-04-17 17:27:19.789 | step 1 | route=IT_Ticket | empId=44423 | query called at=17:27:19.789
2026-04-17 17:27:19.815 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=25.75
2026-04-17 17:27:19.821 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=1.95
2026-04-17 17:27:19.826 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-04-17 17:27:19.830 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=1.71
2026-04-17 17:27:19.832 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_it_Ticket_Details | queryMs=1.46
2026-04-17 17:27:19.839 | step 2 | route=IT_Ticket | empId=44423 | query=VMS_Comp_login_proc | queryMs=6.22
2026-04-17 17:27:19.839 | step 3 | route=IT_Ticket | empId=44423 | apiMs=50.32 | totalMs=50.32
2026-04-17 17:27:19.840 | step 1 | route=IT_Ticket | empId=44423 | query called at=17:27:19.840
2026-04-17 17:27:19.842 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.64
2026-04-17 17:27:19.843 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-17 17:27:19.873 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=29.61
2026-04-17 17:27:19.874 | step 3 | route=IT_Ticket | empId=44423 | apiMs=34.10 | totalMs=34.10
2026-04-17 17:27:39.257 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44423 | query called at=17:27:39.257
2026-04-17 17:27:39.353 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=95.75
2026-04-17 17:27:39.357 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44423 | apiMs=99.71 | totalMs=99.71
2026-04-17 17:27:42.608 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44423 | query called at=17:27:42.608
2026-04-17 17:27:42.643 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=34.23
2026-04-17 17:27:42.647 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44423 | apiMs=38.76 | totalMs=38.76
2026-04-17 17:28:03.906 | step 1 | route=IT_TicketPost | empId=44423 | query called at=17:28:03.906
2026-04-17 17:28:03.926 | step 2 | route=IT_TicketPost | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=18.45
2026-04-17 17:28:03.926 | step 3 | route=IT_TicketPost | empId=44423 | apiMs=19.65 | totalMs=19.65
2026-04-17 17:28:03.927 | step 1 | route=IT_TicketPost | empId=44423 | query called at=17:28:03.927
2026-04-17 17:28:03.981 | step 2 | route=IT_TicketPost | empId=44423 | query=IT_Ticket_Save_SPOC | queryMs=53.59
2026-04-17 17:28:03.993 | step 3 | route=IT_TicketPost | empId=44423 | apiMs=66.69 | totalMs=66.69
2026-04-17 17:28:03.994 | step 1 | route=IT_TicketPost | empId=44423 | query called at=17:28:03.994
2026-04-17 17:28:04.052 | step 2 | route=IT_TicketPost | empId=44423 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=57.31
2026-04-17 17:28:04.052 | step 3 | route=IT_TicketPost | empId=44423 | apiMs=58.36 | totalMs=58.36
2026-04-17 17:28:04.053 | step 1 | route=IT_TicketPost | empId=44423 | query called at=17:28:04.053
2026-04-17 17:28:04.060 | step 2 | route=IT_TicketPost | empId=44423 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.4
2026-04-17 17:28:04.061 | step 3 | route=IT_TicketPost | empId=44423 | apiMs=8.06 | totalMs=8.06
2026-04-17 17:28:04.522 | step 1 | route=IT_Ticket | empId=44423 | query called at=17:28:04.522
2026-04-17 17:28:04.532 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-17 17:28:04.534 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-17 17:28:04.536 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-17 17:28:04.537 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-17 17:28:04.539 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_it_Ticket_Details | queryMs=1.47
2026-04-17 17:28:04.540 | step 2 | route=IT_Ticket | empId=44423 | query=VMS_Comp_login_proc | queryMs=1.12
2026-04-17 17:28:04.541 | step 3 | route=IT_Ticket | empId=44423 | apiMs=18.85 | totalMs=18.85
2026-04-17 17:28:04.541 | step 1 | route=IT_Ticket | empId=44423 | query called at=17:28:04.541
2026-04-17 17:28:04.543 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-17 17:28:04.544 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-17 17:28:04.546 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-17 17:28:04.546 | step 3 | route=IT_Ticket | empId=44423 | apiMs=4.84 | totalMs=4.84
2026-04-17 17:28:09.080 | step 1 | route=Ticket_SPOC_Approve | empId=50595 | query called at=17:28:09.080
2026-04-17 17:28:09.207 | step 2 | route=Ticket_SPOC_Approve | empId=50595 | query=IT_TIcket_SPOCApp_Report | queryMs=126.5
2026-04-17 17:28:09.211 | step 3 | route=Ticket_SPOC_Approve | empId=50595 | apiMs=130.69 | totalMs=130.69
2026-04-17 17:28:10.687 | step 4 | route=pageRenderd | empId=50595 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:28:10.687
2026-04-17 17:28:25.279 | step 1 | route=SPOC_Entry_Save | empId=50595 | query called at=17:28:25.279
2026-04-17 17:28:25.308 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=27.78
2026-04-17 17:28:25.313 | step 3 | route=SPOC_Entry_Save | empId=50595 | apiMs=33.73 | totalMs=33.73
2026-04-17 17:28:25.316 | step 1 | route=SPOC_Entry_Save | empId=50595 | query called at=17:28:25.316
2026-04-17 17:28:25.321 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.32
2026-04-17 17:28:25.323 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-17 17:28:25.326 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.39
2026-04-17 17:28:25.326 | step 3 | route=SPOC_Entry_Save | empId=50595 | apiMs=10.32 | totalMs=10.32
2026-04-17 17:28:25.704 | step 1 | route=Ticket_SPOC_Approve | empId=50595 | query called at=17:28:25.704
2026-04-17 17:28:25.724 | step 2 | route=Ticket_SPOC_Approve | empId=50595 | query=IT_TIcket_SPOCApp_Report | queryMs=19.1
2026-04-17 17:28:25.724 | step 3 | route=Ticket_SPOC_Approve | empId=50595 | apiMs=20.05 | totalMs=20.05
2026-04-17 17:28:26.339 | step 4 | route=pageRenderd | empId=50595 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:28:26.339
2026-04-17 17:28:45.197 | step 1 | route=IT_Ticket | empId=44423 | query called at=17:28:45.197
2026-04-17 17:28:45.228 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=30.32
2026-04-17 17:28:45.329 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=100.57
2026-04-17 17:28:45.331 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-17 17:28:45.332 | step 2 | route=IT_Ticket | empId=44423 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-17 17:28:45.334 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-17 17:28:45.336 | step 2 | route=IT_Ticket | empId=44423 | query=VMS_Comp_login_proc | queryMs=1.46
2026-04-17 17:28:45.336 | step 3 | route=IT_Ticket | empId=44423 | apiMs=139.40 | totalMs=139.40
2026-04-17 17:28:45.337 | step 1 | route=IT_Ticket | empId=44423 | query called at=17:28:45.337
2026-04-17 17:28:45.338 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-17 17:28:45.340 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-17 17:28:45.341 | step 2 | route=IT_Ticket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-17 17:28:45.341 | step 3 | route=IT_Ticket | empId=44423 | apiMs=4.75 | totalMs=4.75
2026-04-17 17:41:24.396 | step 1 | route=Ticket_SPOC_Approve | empId=50595 | query called at=17:41:24.396
2026-04-17 17:41:24.473 | step 2 | route=Ticket_SPOC_Approve | empId=50595 | query=IT_TIcket_SPOCApp_Report | queryMs=76.28
2026-04-17 17:41:24.477 | step 3 | route=Ticket_SPOC_Approve | empId=50595 | apiMs=80.97 | totalMs=80.97
2026-04-17 17:41:24.935 | step 4 | route=pageRenderd | empId=50595 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:41:24.935
2026-04-17 17:42:22.322 | step 1 | route=SPOC_Entry_Save | empId=50595 | query called at=17:42:22.322
2026-04-17 17:42:22.377 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=55.38
2026-04-17 17:42:22.459 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=40.46
2026-04-17 17:42:22.503 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=35.59
2026-04-17 17:42:22.518 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=7.28
2026-04-17 17:42:22.531 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=10.96
2026-04-17 17:42:22.568 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=33.9
2026-04-17 17:42:22.580 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=5.71
2026-04-17 17:42:22.613 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=28.19
2026-04-17 17:42:22.626 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=5.29
2026-04-17 17:42:22.644 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=11.66
2026-04-17 17:42:22.669 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=23.68
2026-04-17 17:42:22.699 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=IT_Ticket_Update_SPOC | queryMs=28.48
2026-04-17 17:42:22.702 | step 3 | route=SPOC_Entry_Save | empId=50595 | apiMs=380.22 | totalMs=380.22
2026-04-17 17:42:22.702 | step 1 | route=SPOC_Entry_Save | empId=50595 | query called at=17:42:22.702
2026-04-17 17:42:22.704 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-17 17:42:22.707 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.41
2026-04-17 17:42:22.708 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-17 17:42:22.709 | step 3 | route=SPOC_Entry_Save | empId=50595 | apiMs=6.38 | totalMs=6.38
2026-04-17 17:42:26.044 | step 1 | route=SPOC_Entry_Save | empId=50595 | query called at=17:42:26.044
2026-04-17 17:42:26.052 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.98
2026-04-17 17:42:26.053 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-17 17:42:26.060 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.66
2026-04-17 17:42:26.061 | step 3 | route=SPOC_Entry_Save | empId=50595 | apiMs=16.64 | totalMs=16.64
2026-04-17 17:42:27.584 | step 1 | route=SPOC_Entry_Save | empId=50595 | query called at=17:42:27.584
2026-04-17 17:42:27.597 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.76
2026-04-17 17:42:27.610 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.96
2026-04-17 17:42:27.619 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.28
2026-04-17 17:42:27.619 | step 3 | route=SPOC_Entry_Save | empId=50595 | apiMs=35.18 | totalMs=35.18
2026-04-17 17:42:27.620 | step 1 | route=SPOC_Entry_Save | empId=50595 | query called at=17:42:27.620
2026-04-17 17:42:27.637 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17
2026-04-17 17:42:27.639 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-17 17:42:27.647 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.21
2026-04-17 17:42:27.647 | step 3 | route=SPOC_Entry_Save | empId=50595 | apiMs=27.08 | totalMs=27.08
2026-04-17 17:42:27.648 | step 1 | route=SPOC_Entry_Save | empId=50595 | query called at=17:42:27.648
2026-04-17 17:42:27.649 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-17 17:42:27.657 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.99
2026-04-17 17:42:27.658 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-17 17:42:27.658 | step 3 | route=SPOC_Entry_Save | empId=50595 | apiMs=10.86 | totalMs=10.86
2026-04-17 17:42:29.400 | step 1 | route=SPOC_Entry_Save | empId=50595 | query called at=17:42:29.400
2026-04-17 17:42:29.404 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.61
2026-04-17 17:42:29.407 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.61
2026-04-17 17:42:29.411 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.79
2026-04-17 17:42:29.411 | step 3 | route=SPOC_Entry_Save | empId=50595 | apiMs=11.22 | totalMs=11.22
2026-04-17 17:42:30.953 | step 1 | route=SPOC_Entry_Save | empId=50595 | query called at=17:42:30.953
2026-04-17 17:42:30.962 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.34
2026-04-17 17:42:30.965 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.07
2026-04-17 17:42:30.967 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-17 17:42:30.967 | step 3 | route=SPOC_Entry_Save | empId=50595 | apiMs=13.74 | totalMs=13.74
2026-04-17 17:42:32.534 | step 1 | route=SPOC_Entry_Save | empId=50595 | query called at=17:42:32.534
2026-04-17 17:42:32.570 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=34.89
2026-04-17 17:42:32.599 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.9
2026-04-17 17:42:32.605 | step 2 | route=SPOC_Entry_Save | empId=50595 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.87
2026-04-17 17:42:32.606 | step 3 | route=SPOC_Entry_Save | empId=50595 | apiMs=71.65 | totalMs=71.65
2026-04-17 17:42:32.630 | step 5 | route=SPOC_Entry_Save | empId=50595 | action=IT Ticket Approve Save - ERROR | error => Undefined array key 0
2026-04-17 17:42:32.984 | step 1 | route=Ticket_SPOC_Approve | empId=50595 | query called at=17:42:32.984
2026-04-17 17:42:33.008 | step 2 | route=Ticket_SPOC_Approve | empId=50595 | query=IT_TIcket_SPOCApp_Report | queryMs=22.92
2026-04-17 17:42:33.008 | step 3 | route=Ticket_SPOC_Approve | empId=50595 | apiMs=23.98 | totalMs=23.98
2026-04-17 17:42:33.597 | step 4 | route=pageRenderd | empId=50595 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:42:33.597
2026-04-17 17:42:42.423 | step 1 | route=Ticket_SPOC_Approve | empId=50595 | query called at=17:42:42.423
2026-04-17 17:42:42.446 | step 2 | route=Ticket_SPOC_Approve | empId=50595 | query=IT_TIcket_SPOCApp_Report | queryMs=23.06
2026-04-17 17:42:42.447 | step 3 | route=Ticket_SPOC_Approve | empId=50595 | apiMs=24.16 | totalMs=24.16
2026-04-17 17:42:42.868 | step 4 | route=pageRenderd | empId=50595 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:42:42.868
2026-04-17 17:50:54.778 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:50:54.778
2026-04-17 17:50:54.839 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=59.7
2026-04-17 17:50:54.844 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-17 17:50:54.848 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-17 17:50:54.852 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-17 17:50:54.876 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=24.06
2026-04-17 17:50:54.883 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.81
2026-04-17 17:50:54.883 | step 3 | route=IT_Ticket | empId=57442 | apiMs=104.85 | totalMs=104.85
2026-04-17 17:50:54.884 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:50:54.884
2026-04-17 17:50:54.903 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=18.5
2026-04-17 17:50:54.904 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-17 17:50:54.906 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-17 17:50:54.906 | step 3 | route=IT_Ticket | empId=57442 | apiMs=22.35 | totalMs=22.35
2026-04-17 17:51:44.007 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=17:51:44.007
2026-04-17 17:51:44.281 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=273.2
2026-04-17 17:51:44.285 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=277.31 | totalMs=277.31
2026-04-17 17:51:46.490 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=17:51:46.490
2026-04-17 17:51:46.519 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=26.26
2026-04-17 17:51:46.522 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=32.47 | totalMs=32.47
2026-04-17 17:52:52.762 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:52:52.762
2026-04-17 17:52:52.773 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-17 17:52:52.774 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=11.66 | totalMs=11.66
2026-04-17 17:52:52.774 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:52:52.774
2026-04-17 17:52:52.827 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=52.04
2026-04-17 17:52:52.833 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=58.70 | totalMs=58.70
2026-04-17 17:52:52.834 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:52:52.834
2026-04-17 17:52:52.842 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.5
2026-04-17 17:52:52.842 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=8.39 | totalMs=8.39
2026-04-17 17:52:52.842 | step 1 | route=IT_TicketPost | empId=57442 | query called at=17:52:52.842
2026-04-17 17:52:52.847 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.04
2026-04-17 17:52:52.847 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=4.84 | totalMs=4.84
2026-04-17 17:52:54.412 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:52:54.412
2026-04-17 17:52:54.424 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=11.59
2026-04-17 17:52:54.426 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-17 17:52:54.427 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-17 17:52:54.429 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-17 17:52:54.430 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-17 17:52:54.437 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=6.02
2026-04-17 17:52:54.437 | step 3 | route=IT_Ticket | empId=57442 | apiMs=25.29 | totalMs=25.29
2026-04-17 17:52:54.438 | step 1 | route=IT_Ticket | empId=57442 | query called at=17:52:54.438
2026-04-17 17:52:54.439 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-17 17:52:54.441 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-04-17 17:52:54.442 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-17 17:52:54.443 | step 3 | route=IT_Ticket | empId=57442 | apiMs=5.14 | totalMs=5.14
2026-04-17 17:54:26.074 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=17:54:26.074
2026-04-17 17:54:26.128 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=53.15
2026-04-17 17:54:26.128 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=54.22 | totalMs=54.22
2026-04-17 17:54:26.945 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:54:26.945
2026-04-17 17:54:41.625 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=17:54:41.625
2026-04-17 17:54:41.664 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=38.7
2026-04-17 17:54:41.666 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=41.43 | totalMs=41.43
2026-04-17 17:54:41.666 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=17:54:41.666
2026-04-17 17:54:41.669 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-04-17 17:54:41.670 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-17 17:54:41.672 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-17 17:54:41.672 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=5.74 | totalMs=5.74
2026-04-17 17:54:43.828 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=17:54:43.828
2026-04-17 17:54:43.851 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=21.63
2026-04-17 17:54:43.854 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=25.34 | totalMs=25.34
2026-04-17 17:54:44.466 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:54:44.466
2026-04-17 18:06:55.179 | step 5 | route=dashboard | empId=GNT0068 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-17 18:11:05.690 | step 1 | route=Ticket_SPOC_Approve | empId=21248 | query called at=18:11:05.690
2026-04-17 18:11:05.734 | step 2 | route=Ticket_SPOC_Approve | empId=21248 | query=IT_TIcket_SPOCApp_Report | queryMs=43.54
2026-04-17 18:11:05.735 | step 3 | route=Ticket_SPOC_Approve | empId=21248 | apiMs=44.87 | totalMs=44.87
2026-04-17 18:11:06.808 | step 4 | route=pageRenderd | empId=21248 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:11:06.808
2026-04-17 18:15:45.100 | step 1 | route=IT_Ticket | empId=48836 | query called at=18:15:45.100
2026-04-17 18:15:45.146 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=45.31
2026-04-17 18:15:45.151 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.8
2026-04-17 18:15:45.155 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-17 18:15:45.159 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-17 18:15:45.186 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=26.53
2026-04-17 18:15:45.193 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=6.13
2026-04-17 18:15:45.193 | step 3 | route=IT_Ticket | empId=48836 | apiMs=93.41 | totalMs=93.41
2026-04-17 18:15:45.193 | step 1 | route=IT_Ticket | empId=48836 | query called at=18:15:45.193
2026-04-17 18:15:45.214 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=20.57
2026-04-17 18:15:45.216 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-17 18:15:45.218 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-17 18:15:45.218 | step 3 | route=IT_Ticket | empId=48836 | apiMs=24.77 | totalMs=24.77
2026-04-17 18:15:54.222 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=18:15:54.222
2026-04-17 18:15:54.319 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=96.64
2026-04-17 18:15:54.322 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=100.42 | totalMs=100.42
2026-04-17 18:15:58.233 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=18:15:58.233
2026-04-17 18:15:58.287 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=53.53
2026-04-17 18:15:58.291 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=57.48 | totalMs=57.48
2026-04-17 18:19:59.398 | step 1 | route=IT_TicketPost | empId=48836 | query called at=18:19:59.398
2026-04-17 18:19:59.409 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-17 18:19:59.412 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=14.34 | totalMs=14.34
2026-04-17 18:19:59.415 | step 1 | route=IT_TicketPost | empId=48836 | query called at=18:19:59.415
2026-04-17 18:19:59.445 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=27.47
2026-04-17 18:19:59.447 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=32.25 | totalMs=32.25
2026-04-17 18:19:59.448 | step 1 | route=IT_TicketPost | empId=48836 | query called at=18:19:59.448
2026-04-17 18:19:59.450 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-17 18:19:59.450 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=2.35 | totalMs=2.35
2026-04-17 18:20:00.938 | step 1 | route=IT_Ticket | empId=48836 | query called at=18:20:00.938
2026-04-17 18:20:00.949 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-04-17 18:20:00.951 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-04-17 18:20:00.953 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-17 18:20:00.955 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-17 18:20:00.957 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-17 18:20:00.962 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=4.9
2026-04-17 18:20:00.962 | step 3 | route=IT_Ticket | empId=48836 | apiMs=24.35 | totalMs=24.35
2026-04-17 18:20:00.963 | step 1 | route=IT_Ticket | empId=48836 | query called at=18:20:00.963
2026-04-17 18:20:00.964 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-17 18:20:00.966 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-17 18:20:00.968 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-17 18:20:00.968 | step 3 | route=IT_Ticket | empId=48836 | apiMs=5.29 | totalMs=5.29
2026-04-17 20:46:25.352 | step 5 | route=dashboard | empId=GRA0295 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-18 08:54:22.405 | step 1 | route=IT_Ticket | empId=7080 | query called at=08:54:22.405
2026-04-18 08:54:23.088 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=681.77
2026-04-18 08:54:23.093 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.81
2026-04-18 08:54:23.098 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-18 08:54:23.125 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=24.73
2026-04-18 08:54:23.206 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=79.91
2026-04-18 08:54:23.212 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=6.09
2026-04-18 08:54:23.212 | step 3 | route=IT_Ticket | empId=7080 | apiMs=807.15 | totalMs=807.15
2026-04-18 08:54:23.213 | step 1 | route=IT_Ticket | empId=7080 | query called at=08:54:23.213
2026-04-18 08:54:23.316 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=102.78
2026-04-18 08:54:23.346 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=29.61
2026-04-18 08:54:23.355 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=8.44
2026-04-18 08:54:23.355 | step 3 | route=IT_Ticket | empId=7080 | apiMs=142.27 | totalMs=142.27
2026-04-18 08:54:29.959 | step 1 | route=Ticket_Entry_SPOC_Module | empId=7080 | query called at=08:54:29.959
2026-04-18 08:54:30.108 | step 2 | route=Ticket_Entry_SPOC_Module | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=145.86
2026-04-18 08:54:30.111 | step 3 | route=Ticket_Entry_SPOC_Module | empId=7080 | apiMs=152.42 | totalMs=152.42
2026-04-18 08:54:32.131 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query called at=08:54:32.131
2026-04-18 08:54:32.159 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=27.69
2026-04-18 08:54:32.159 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=7080 | apiMs=28.71 | totalMs=28.71
2026-04-18 08:55:10.138 | step 1 | route=IT_TicketPost | empId=7080 | query called at=08:55:10.138
2026-04-18 08:55:10.150 | step 2 | route=IT_TicketPost | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-04-18 08:55:10.150 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=12.34 | totalMs=12.34
2026-04-18 08:55:10.151 | step 1 | route=IT_TicketPost | empId=7080 | query called at=08:55:10.151
2026-04-18 08:55:10.238 | step 2 | route=IT_TicketPost | empId=7080 | query=IT_Ticket_Save_SPOC | queryMs=86.63
2026-04-18 08:55:10.243 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=91.74 | totalMs=91.74
2026-04-18 08:55:10.243 | step 1 | route=IT_TicketPost | empId=7080 | query called at=08:55:10.243
2026-04-18 08:55:10.245 | step 2 | route=IT_TicketPost | empId=7080 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-18 08:55:10.246 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=2.71 | totalMs=2.71
2026-04-18 08:55:10.246 | step 1 | route=IT_TicketPost | empId=7080 | query called at=08:55:10.246
2026-04-18 08:55:10.248 | step 2 | route=IT_TicketPost | empId=7080 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-18 08:55:10.248 | step 3 | route=IT_TicketPost | empId=7080 | apiMs=1.73 | totalMs=1.73
2026-04-18 08:55:12.744 | step 1 | route=IT_Ticket | empId=7080 | query called at=08:55:12.744
2026-04-18 08:55:12.757 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-18 08:55:12.761 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-18 08:55:12.763 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-18 08:55:12.764 | step 2 | route=IT_Ticket | empId=7080 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-18 08:55:12.765 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-04-18 08:55:12.770 | step 2 | route=IT_Ticket | empId=7080 | query=VMS_Comp_login_proc | queryMs=3.99
2026-04-18 08:55:12.770 | step 3 | route=IT_Ticket | empId=7080 | apiMs=25.96 | totalMs=25.96
2026-04-18 08:55:12.771 | step 1 | route=IT_Ticket | empId=7080 | query called at=08:55:12.771
2026-04-18 08:55:12.772 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-18 08:55:12.773 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-18 08:55:12.775 | step 2 | route=IT_Ticket | empId=7080 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-18 08:55:12.775 | step 3 | route=IT_Ticket | empId=7080 | apiMs=4.41 | totalMs=4.41
2026-04-18 08:55:18.370 | step 1 | route=IT_Ticket_Report | empId=7080 | query called at=08:55:18.370
2026-04-18 08:55:19.060 | step 2 | route=IT_Ticket_Report | empId=7080 | query=kpi_it_ticket_report_page_proc | queryMs=686.37
2026-04-18 08:55:19.063 | step 3 | route=IT_Ticket_Report | empId=7080 | apiMs=692.95 | totalMs=692.95
2026-04-18 08:55:19.610 | step 4 | route=pageRenderd | empId=7080 | Page=TICKET ENTRY REPORT | page fully loaded at : 08:55:19.610
2026-04-18 09:06:55.853 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:06:55.853
2026-04-18 09:06:55.979 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=125.95
2026-04-18 09:06:55.980 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=127.02 | totalMs=127.02
2026-04-18 09:06:58.039 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:06:58.039
2026-04-18 09:08:18.946 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:08:18.946
2026-04-18 09:08:19.022 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=75.7
2026-04-18 09:08:19.087 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=7.38
2026-04-18 09:08:19.093 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.48
2026-04-18 09:08:19.109 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=10.89
2026-04-18 09:08:19.116 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=4.86
2026-04-18 09:08:19.117 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=171.09 | totalMs=171.09
2026-04-18 09:08:19.118 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:08:19.118
2026-04-18 09:08:19.120 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-18 09:08:19.121 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-18 09:08:19.122 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-18 09:08:19.123 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.11 | totalMs=5.11
2026-04-18 09:08:19.123 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:08:19.123
2026-04-18 09:08:19.125 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-18 09:08:19.126 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-18 09:08:19.127 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-18 09:08:19.128 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.42 | totalMs=4.42
2026-04-18 09:08:19.128 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:08:19.128
2026-04-18 09:08:19.130 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-18 09:08:19.131 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-18 09:08:19.132 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-18 09:08:19.133 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.54 | totalMs=4.54
2026-04-18 09:08:19.133 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:08:19.133
2026-04-18 09:08:19.135 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-18 09:08:19.136 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-18 09:08:19.137 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-18 09:08:19.137 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.15 | totalMs=4.15
2026-04-18 09:08:19.138 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:08:19.138
2026-04-18 09:08:19.139 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-18 09:08:19.140 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-18 09:08:19.142 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-18 09:08:19.142 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.28 | totalMs=4.28
2026-04-18 09:08:19.490 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:08:19.490
2026-04-18 09:08:19.511 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=20.79
2026-04-18 09:08:19.511 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=21.71 | totalMs=21.71
2026-04-18 09:08:22.829 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:08:22.829
2026-04-18 09:13:15.906 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:13:15.906
2026-04-18 09:13:15.955 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=48.84
2026-04-18 09:13:15.961 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=2.04
2026-04-18 09:13:15.965 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-18 09:13:15.968 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-18 09:13:15.994 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=25.31
2026-04-18 09:13:16.000 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=5.33
2026-04-18 09:13:16.000 | step 3 | route=IT_Ticket | empId=51120 | apiMs=94.44 | totalMs=94.44
2026-04-18 09:13:16.001 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:13:16.001
2026-04-18 09:13:16.030 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=29.12
2026-04-18 09:13:16.032 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-18 09:13:16.033 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-18 09:13:16.033 | step 3 | route=IT_Ticket | empId=51120 | apiMs=32.71 | totalMs=32.71
2026-04-18 09:13:21.526 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:13:21.526
2026-04-18 09:13:22.322 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=795.28
2026-04-18 09:13:22.326 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=799.34 | totalMs=799.34
2026-04-18 09:13:23.953 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:13:23.953
2026-04-18 09:13:23.977 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=23.84
2026-04-18 09:13:23.978 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=24.83 | totalMs=24.83
2026-04-18 09:13:56.574 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:13:56.574
2026-04-18 09:13:56.617 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=39.54
2026-04-18 09:13:56.620 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=46.19 | totalMs=46.19
2026-04-18 09:13:56.621 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:13:56.621
2026-04-18 09:13:56.701 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=79.9
2026-04-18 09:13:56.708 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=87.00 | totalMs=87.00
2026-04-18 09:13:56.708 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:13:56.708
2026-04-18 09:13:56.710 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-18 09:13:56.711 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.41 | totalMs=2.41
2026-04-18 09:13:56.711 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:13:56.711
2026-04-18 09:13:56.712 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-18 09:13:56.713 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.48 | totalMs=1.48
2026-04-18 09:13:58.150 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:13:58.150
2026-04-18 09:13:58.166 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.79
2026-04-18 09:13:58.169 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=2.43
2026-04-18 09:13:58.170 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-18 09:13:58.171 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-18 09:13:58.172 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-18 09:13:58.174 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1
2026-04-18 09:13:58.174 | step 3 | route=IT_Ticket | empId=51120 | apiMs=23.50 | totalMs=23.50
2026-04-18 09:13:58.174 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:13:58.174
2026-04-18 09:13:58.176 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-18 09:13:58.177 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-18 09:13:58.182 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=4.81
2026-04-18 09:13:58.182 | step 3 | route=IT_Ticket | empId=51120 | apiMs=7.90 | totalMs=7.90
2026-04-18 09:26:14.350 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:26:14.350
2026-04-18 09:26:14.394 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=43.4
2026-04-18 09:26:14.396 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-18 09:26:14.397 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-18 09:26:14.399 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-18 09:26:14.424 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=25.27
2026-04-18 09:26:14.430 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.38
2026-04-18 09:26:14.431 | step 3 | route=IT_Ticket | empId=57442 | apiMs=80.49 | totalMs=80.49
2026-04-18 09:26:14.431 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:26:14.431
2026-04-18 09:26:14.451 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=19.29
2026-04-18 09:26:14.452 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-18 09:26:14.453 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-18 09:26:14.454 | step 3 | route=IT_Ticket | empId=57442 | apiMs=22.67 | totalMs=22.67
2026-04-18 09:26:35.013 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:26:35.013
2026-04-18 09:26:35.298 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=284.57
2026-04-18 09:26:35.302 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=288.79 | totalMs=288.79
2026-04-18 09:26:38.304 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:26:38.304
2026-04-18 09:26:38.325 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=20.45
2026-04-18 09:26:38.326 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=21.48 | totalMs=21.48
2026-04-18 09:27:41.687 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:27:41.687
2026-04-18 09:27:41.698 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-18 09:27:41.701 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.39 | totalMs=14.39
2026-04-18 09:27:41.704 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:27:41.704
2026-04-18 09:27:41.739 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=32.13
2026-04-18 09:27:41.741 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=37.10 | totalMs=37.10
2026-04-18 09:27:41.741 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:27:41.741
2026-04-18 09:27:41.744 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-04-18 09:27:41.744 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.76 | totalMs=2.76
2026-04-18 09:27:41.745 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:27:41.745
2026-04-18 09:27:41.746 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-18 09:27:41.747 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=1.90 | totalMs=1.90
2026-04-18 09:27:44.190 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:27:44.190
2026-04-18 09:27:44.201 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-18 09:27:44.203 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-18 09:27:44.204 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-18 09:27:44.205 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-18 09:27:44.207 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-18 09:27:44.213 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.69
2026-04-18 09:27:44.213 | step 3 | route=IT_Ticket | empId=57442 | apiMs=23.38 | totalMs=23.38
2026-04-18 09:27:44.214 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:27:44.214
2026-04-18 09:27:44.216 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-18 09:27:44.217 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-18 09:27:44.218 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-18 09:27:44.218 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.56 | totalMs=4.56
2026-04-18 09:44:58.523 | step 1 | route=IT_Ticket | empId=34950 | query called at=09:44:58.523
2026-04-18 09:44:58.567 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=43.62
2026-04-18 09:44:58.572 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-18 09:44:58.576 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-18 09:44:58.580 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-18 09:44:58.606 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=25.03
2026-04-18 09:44:58.613 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=6.42
2026-04-18 09:44:58.613 | step 3 | route=IT_Ticket | empId=34950 | apiMs=89.96 | totalMs=89.96
2026-04-18 09:44:58.614 | step 1 | route=IT_Ticket | empId=34950 | query called at=09:44:58.614
2026-04-18 09:44:58.634 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=19.84
2026-04-18 09:44:58.636 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-18 09:44:58.637 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-18 09:44:58.637 | step 3 | route=IT_Ticket | empId=34950 | apiMs=23.72 | totalMs=23.72
2026-04-18 09:45:05.600 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:45:05.600
2026-04-18 09:45:05.661 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=60.47
2026-04-18 09:45:05.661 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=61.46 | totalMs=61.46
2026-04-18 09:45:06.237 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:45:06.237
2026-04-18 09:45:12.452 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:45:12.452
2026-04-18 09:45:12.493 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=40.68
2026-04-18 09:45:12.501 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=48.97 | totalMs=48.97
2026-04-18 09:45:12.504 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:45:12.504
2026-04-18 09:45:12.524 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.18
2026-04-18 09:45:12.525 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-18 09:45:12.526 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-18 09:45:12.526 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=22.57 | totalMs=22.57
2026-04-18 09:45:16.216 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:45:16.216
2026-04-18 09:45:16.233 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=16.5
2026-04-18 09:45:16.236 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=19.93 | totalMs=19.93
2026-04-18 09:45:16.938 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:45:16.938
2026-04-18 09:59:06.467 | step 1 | route=IT_Ticket | empId=44605 | query called at=09:59:06.467
2026-04-18 09:59:06.511 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=43.48
2026-04-18 09:59:06.513 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-18 09:59:06.514 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-18 09:59:06.516 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-18 09:59:06.541 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=24.51
2026-04-18 09:59:06.548 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=6.46
2026-04-18 09:59:06.548 | step 3 | route=IT_Ticket | empId=44605 | apiMs=81.21 | totalMs=81.21
2026-04-18 09:59:06.548 | step 1 | route=IT_Ticket | empId=44605 | query called at=09:59:06.548
2026-04-18 09:59:06.568 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=19.21
2026-04-18 09:59:06.569 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-18 09:59:06.571 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-18 09:59:06.571 | step 3 | route=IT_Ticket | empId=44605 | apiMs=22.72 | totalMs=22.72
2026-04-18 09:59:16.655 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44605 | query called at=09:59:16.655
2026-04-18 09:59:17.091 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=435.08
2026-04-18 09:59:17.094 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44605 | apiMs=438.85 | totalMs=438.85
2026-04-18 09:59:18.423 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44605 | query called at=09:59:18.423
2026-04-18 09:59:18.435 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-04-18 09:59:18.436 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44605 | apiMs=13.16 | totalMs=13.16
2026-04-18 10:01:01.809 | step 1 | route=IT_TicketPost | empId=44605 | query called at=10:01:01.809
2026-04-18 10:01:01.820 | step 2 | route=IT_TicketPost | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-18 10:01:01.823 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=13.96 | totalMs=13.96
2026-04-18 10:01:01.826 | step 1 | route=IT_TicketPost | empId=44605 | query called at=10:01:01.826
2026-04-18 10:01:01.860 | step 2 | route=IT_TicketPost | empId=44605 | query=IT_Ticket_Save_SPOC | queryMs=30.55
2026-04-18 10:01:01.863 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=36.54 | totalMs=36.54
2026-04-18 10:01:01.863 | step 1 | route=IT_TicketPost | empId=44605 | query called at=10:01:01.863
2026-04-18 10:01:01.877 | step 2 | route=IT_TicketPost | empId=44605 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.83
2026-04-18 10:01:01.878 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=14.66 | totalMs=14.66
2026-04-18 10:01:03.100 | step 1 | route=IT_Ticket | empId=44605 | query called at=10:01:03.100
2026-04-18 10:01:03.111 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-18 10:01:03.113 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-18 10:01:03.114 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-18 10:01:03.115 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-18 10:01:03.117 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-18 10:01:03.122 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=4.27
2026-04-18 10:01:03.122 | step 3 | route=IT_Ticket | empId=44605 | apiMs=21.94 | totalMs=21.94
2026-04-18 10:01:03.122 | step 1 | route=IT_Ticket | empId=44605 | query called at=10:01:03.122
2026-04-18 10:01:03.124 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-18 10:01:03.125 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-18 10:01:03.126 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-18 10:01:03.126 | step 3 | route=IT_Ticket | empId=44605 | apiMs=3.77 | totalMs=3.77
2026-04-18 10:05:57.542 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:05:57.542
2026-04-18 10:05:57.609 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=67.16
2026-04-18 10:05:57.618 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.79
2026-04-18 10:05:57.626 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-04-18 10:05:57.634 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-18 10:05:57.676 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=40.74
2026-04-18 10:05:57.692 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=15.88
2026-04-18 10:05:57.692 | step 3 | route=IT_Ticket | empId=51415 | apiMs=150.56 | totalMs=150.56
2026-04-18 10:05:57.693 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:05:57.693
2026-04-18 10:05:57.725 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=31.91
2026-04-18 10:05:57.733 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-18 10:05:57.742 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-04-18 10:05:57.742 | step 3 | route=IT_Ticket | empId=51415 | apiMs=49.46 | totalMs=49.46
2026-04-18 10:06:53.735 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:06:53.735
2026-04-18 10:06:53.768 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.48
2026-04-18 10:06:53.771 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=36.37 | totalMs=36.37
2026-04-18 10:07:03.073 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:07:03.073
2026-04-18 10:07:03.084 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-04-18 10:07:03.087 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.46 | totalMs=14.46
2026-04-18 10:07:04.389 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:07:04.389
2026-04-18 10:07:04.405 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.2
2026-04-18 10:07:04.408 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.86 | totalMs=18.86
2026-04-18 10:07:04.958 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:07:04.958
2026-04-18 10:07:04.970 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.91
2026-04-18 10:07:04.970 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.85 | totalMs=12.85
2026-04-18 10:07:05.812 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:07:05.812
2026-04-18 10:07:05.824 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-04-18 10:07:05.827 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.04 | totalMs=15.04
2026-04-18 10:07:09.929 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:07:09.929
2026-04-18 10:07:09.957 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=26.64
2026-04-18 10:07:09.960 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=30.71 | totalMs=30.71
2026-04-18 10:07:25.539 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:07:25.539
2026-04-18 10:07:25.550 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-04-18 10:07:25.553 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.48 | totalMs=13.48
2026-04-18 10:07:25.556 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:07:25.556
2026-04-18 10:07:26.028 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=468.99
2026-04-18 10:07:26.056 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=500.10 | totalMs=500.10
2026-04-18 10:07:26.056 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:07:26.056
2026-04-18 10:07:26.072 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.54
2026-04-18 10:07:26.073 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.33 | totalMs=16.33
2026-04-18 10:07:26.073 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:07:26.073
2026-04-18 10:07:26.074 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-18 10:07:26.075 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.54 | totalMs=1.54
2026-04-18 10:07:29.244 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:07:29.244
2026-04-18 10:07:29.254 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-18 10:07:29.259 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-18 10:07:29.263 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-18 10:07:29.264 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-18 10:07:29.266 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-18 10:07:29.272 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=6.15
2026-04-18 10:07:29.273 | step 3 | route=IT_Ticket | empId=51415 | apiMs=29.07 | totalMs=29.07
2026-04-18 10:07:29.273 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:07:29.273
2026-04-18 10:07:29.275 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-04-18 10:07:29.277 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-18 10:07:29.278 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-18 10:07:29.279 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.16 | totalMs=5.16
2026-04-18 10:07:42.408 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:07:42.408
2026-04-18 10:07:42.449 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=39.84
2026-04-18 10:07:42.449 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=40.94 | totalMs=40.94
2026-04-18 10:07:44.732 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:07:44.732
2026-04-18 10:07:44.743 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-04-18 10:07:44.747 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.91 | totalMs=14.91
2026-04-18 10:07:59.650 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:07:59.650
2026-04-18 10:07:59.661 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-18 10:07:59.661 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.96 | totalMs=10.96
2026-04-18 10:07:59.662 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:07:59.662
2026-04-18 10:07:59.704 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=41.99
2026-04-18 10:07:59.717 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=55.03 | totalMs=55.03
2026-04-18 10:07:59.717 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:07:59.717
2026-04-18 10:07:59.726 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.29
2026-04-18 10:07:59.726 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.16 | totalMs=9.16
2026-04-18 10:07:59.727 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:07:59.727
2026-04-18 10:07:59.734 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.31
2026-04-18 10:07:59.735 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.00 | totalMs=8.00
2026-04-18 10:08:02.161 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:08:02.161
2026-04-18 10:08:02.175 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.79
2026-04-18 10:08:02.183 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.78
2026-04-18 10:08:02.192 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-04-18 10:08:02.193 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-18 10:08:02.194 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-18 10:08:02.198 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.61
2026-04-18 10:08:02.199 | step 3 | route=IT_Ticket | empId=51415 | apiMs=37.94 | totalMs=37.94
2026-04-18 10:08:02.199 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:08:02.199
2026-04-18 10:08:02.200 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-18 10:08:02.201 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-18 10:08:02.203 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-18 10:08:02.203 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.75 | totalMs=3.75
2026-04-18 10:08:10.827 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:08:10.827
2026-04-18 10:08:10.872 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=44.75
2026-04-18 10:08:10.872 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=45.81 | totalMs=45.81
2026-04-18 10:08:12.521 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:08:12.521
2026-04-18 10:08:12.531 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-04-18 10:08:12.534 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.21 | totalMs=13.21
2026-04-18 10:08:14.181 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:08:14.181
2026-04-18 10:08:14.247 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=65.09
2026-04-18 10:08:14.250 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=69.13 | totalMs=69.13
2026-04-18 10:08:25.840 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:08:25.840
2026-04-18 10:08:25.850 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-18 10:08:25.854 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.92 | totalMs=13.92
2026-04-18 10:08:25.857 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:08:25.857
2026-04-18 10:08:25.886 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=26.55
2026-04-18 10:08:25.888 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=31.40 | totalMs=31.40
2026-04-18 10:08:25.888 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:08:25.888
2026-04-18 10:08:25.891 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-18 10:08:25.891 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.48 | totalMs=2.48
2026-04-18 10:08:25.892 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:08:25.892
2026-04-18 10:08:25.893 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-18 10:08:25.893 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.66 | totalMs=1.66
2026-04-18 10:08:29.003 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:08:29.003
2026-04-18 10:08:29.014 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-18 10:08:29.016 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-18 10:08:29.017 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-18 10:08:29.019 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-18 10:08:29.020 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-18 10:08:29.022 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.53
2026-04-18 10:08:29.022 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.36 | totalMs=19.36
2026-04-18 10:08:29.023 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:08:29.023
2026-04-18 10:08:29.025 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-04-18 10:08:29.027 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.59
2026-04-18 10:08:29.028 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-18 10:08:29.028 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.45 | totalMs=5.45
2026-04-18 10:08:34.643 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:08:34.643
2026-04-18 10:08:34.704 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=60.67
2026-04-18 10:08:34.707 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=64.58 | totalMs=64.58
2026-04-18 10:08:40.510 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:08:40.510
2026-04-18 10:08:40.523 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.75
2026-04-18 10:08:40.527 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.16 | totalMs=17.16
2026-04-18 10:08:50.191 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:08:50.191
2026-04-18 10:08:50.202 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-18 10:08:50.205 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.66 | totalMs=13.66
2026-04-18 10:08:50.208 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:08:50.208
2026-04-18 10:08:50.227 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=15.98
2026-04-18 10:08:50.228 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=20.48 | totalMs=20.48
2026-04-18 10:08:50.229 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:08:50.229
2026-04-18 10:08:50.231 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-18 10:08:50.231 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.47 | totalMs=2.47
2026-04-18 10:08:50.232 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:08:50.232
2026-04-18 10:08:50.233 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-18 10:08:50.233 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.66 | totalMs=1.66
2026-04-18 10:08:52.035 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:08:52.035
2026-04-18 10:08:52.046 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-18 10:08:52.048 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-18 10:08:52.049 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-18 10:08:52.051 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-04-18 10:08:52.052 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-18 10:08:52.054 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-18 10:08:52.055 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.23 | totalMs=19.23
2026-04-18 10:08:52.055 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:08:52.055
2026-04-18 10:08:52.057 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-18 10:08:52.058 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-18 10:08:52.059 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-18 10:08:52.060 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.63 | totalMs=4.63
2026-04-18 10:08:58.800 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:08:58.800
2026-04-18 10:08:58.856 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.99
2026-04-18 10:08:58.856 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.98 | totalMs=55.98
2026-04-18 10:09:01.912 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:09:01.912
2026-04-18 10:09:01.930 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.67
2026-04-18 10:09:01.933 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.55 | totalMs=20.55
2026-04-18 10:09:08.657 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:09:08.657
2026-04-18 10:09:08.668 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-18 10:09:08.668 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.05 | totalMs=11.05
2026-04-18 10:09:08.669 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:09:08.669
2026-04-18 10:09:08.695 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=25.56
2026-04-18 10:09:08.698 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.66 | totalMs=28.66
2026-04-18 10:09:08.698 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:09:08.698
2026-04-18 10:09:08.700 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-18 10:09:08.700 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.17 | totalMs=2.17
2026-04-18 10:09:08.701 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:09:08.701
2026-04-18 10:09:08.702 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-18 10:09:08.702 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.76 | totalMs=1.76
2026-04-18 10:09:11.441 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:09:11.441
2026-04-18 10:09:11.452 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-18 10:09:11.454 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-18 10:09:11.455 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-18 10:09:11.457 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-18 10:09:11.458 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-18 10:09:11.460 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-18 10:09:11.461 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.46 | totalMs=19.46
2026-04-18 10:09:11.461 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:09:11.461
2026-04-18 10:09:11.463 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-18 10:09:11.464 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-18 10:09:11.465 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-18 10:09:11.466 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.42 | totalMs=4.42
2026-04-18 10:10:00.984 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:10:00.984
2026-04-18 10:10:01.040 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.41
2026-04-18 10:10:01.044 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.46 | totalMs=59.46
2026-04-18 10:10:03.709 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:10:03.709
2026-04-18 10:10:03.726 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=16.49
2026-04-18 10:10:03.729 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=20.31 | totalMs=20.31
2026-04-18 10:10:10.697 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:10:10.697
2026-04-18 10:10:10.708 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-18 10:10:10.711 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.02 | totalMs=14.02
2026-04-18 10:10:10.714 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:10:10.714
2026-04-18 10:10:10.734 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=17.06
2026-04-18 10:10:10.735 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=21.67 | totalMs=21.67
2026-04-18 10:10:10.736 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:10:10.736
2026-04-18 10:10:10.738 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-18 10:10:10.738 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.57 | totalMs=2.57
2026-04-18 10:10:10.739 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:10:10.739
2026-04-18 10:10:10.740 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-18 10:10:10.741 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.71 | totalMs=1.71
2026-04-18 10:10:13.051 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:10:13.051
2026-04-18 10:10:13.064 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.82
2026-04-18 10:10:13.069 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.92
2026-04-18 10:10:13.074 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-18 10:10:13.078 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-18 10:10:13.079 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-18 10:10:13.081 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.45
2026-04-18 10:10:13.081 | step 3 | route=IT_Ticket | empId=51415 | apiMs=30.37 | totalMs=30.37
2026-04-18 10:10:13.082 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:10:13.082
2026-04-18 10:10:13.084 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-18 10:10:13.085 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-18 10:10:13.086 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-18 10:10:13.087 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.68 | totalMs=4.68
2026-04-18 10:10:20.908 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:10:20.908
2026-04-18 10:10:20.964 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.84
2026-04-18 10:10:20.965 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=56.87 | totalMs=56.87
2026-04-18 10:10:23.320 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:10:23.320
2026-04-18 10:10:23.332 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-04-18 10:10:23.335 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.57 | totalMs=14.57
2026-04-18 10:10:30.538 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:10:30.538
2026-04-18 10:10:30.549 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-18 10:10:30.552 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.90 | totalMs=13.90
2026-04-18 10:10:30.555 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:10:30.555
2026-04-18 10:10:30.578 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=20.89
2026-04-18 10:10:30.585 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=29.74 | totalMs=29.74
2026-04-18 10:10:30.585 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:10:30.585
2026-04-18 10:10:30.587 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-18 10:10:30.587 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.09 | totalMs=2.09
2026-04-18 10:10:30.587 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:10:30.587
2026-04-18 10:10:30.589 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-18 10:10:30.589 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.64 | totalMs=1.64
2026-04-18 10:10:32.126 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:10:32.126
2026-04-18 10:10:32.136 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-18 10:10:32.138 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-18 10:10:32.139 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-18 10:10:32.141 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-18 10:10:32.142 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-18 10:10:32.144 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.26
2026-04-18 10:10:32.144 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.25 | totalMs=18.25
2026-04-18 10:10:32.145 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:10:32.145
2026-04-18 10:10:32.146 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-18 10:10:32.147 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-18 10:10:32.149 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-18 10:10:32.149 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.32 | totalMs=4.32
2026-04-18 10:10:57.498 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:10:57.498
2026-04-18 10:10:57.576 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=77.52
2026-04-18 10:10:57.577 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=78.73 | totalMs=78.73
2026-04-18 10:10:58.099 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:10:58.099
2026-04-18 10:11:14.408 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:11:14.408
2026-04-18 10:11:14.522 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=114.22
2026-04-18 10:11:14.536 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=11.26
2026-04-18 10:11:14.546 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=8.08
2026-04-18 10:11:14.573 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=25.06
2026-04-18 10:11:14.588 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.08
2026-04-18 10:11:14.615 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=24.68
2026-04-18 10:11:14.618 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-04-18 10:11:14.620 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=212.43 | totalMs=212.43
2026-04-18 10:11:14.620 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:11:14.620
2026-04-18 10:11:14.622 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-04-18 10:11:14.624 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-18 10:11:14.625 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-18 10:11:14.625 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.97 | totalMs=4.97
2026-04-18 10:11:16.422 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:11:16.422
2026-04-18 10:11:16.424 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-18 10:11:16.426 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-18 10:11:16.427 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-18 10:11:16.427 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.66 | totalMs=4.66
2026-04-18 10:11:17.591 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:11:17.591
2026-04-18 10:11:17.608 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.03
2026-04-18 10:11:17.623 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.32
2026-04-18 10:11:17.626 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.71
2026-04-18 10:11:17.627 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=35.91 | totalMs=35.91
2026-04-18 10:11:18.753 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:11:18.753
2026-04-18 10:11:18.756 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-04-18 10:11:18.757 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-04-18 10:11:18.758 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-18 10:11:18.758 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.04 | totalMs=5.04
2026-04-18 10:11:19.810 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:11:19.810
2026-04-18 10:11:19.812 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-18 10:11:19.813 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-18 10:11:19.814 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.62
2026-04-18 10:11:19.814 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=3.88 | totalMs=3.88
2026-04-18 10:11:21.006 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:11:21.006
2026-04-18 10:11:21.014 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.54
2026-04-18 10:11:21.022 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-04-18 10:11:21.031 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-04-18 10:11:21.031 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=25.68 | totalMs=25.68
2026-04-18 10:11:22.361 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:11:22.361
2026-04-18 10:11:22.367 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.96
2026-04-18 10:11:22.376 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.03
2026-04-18 10:11:22.385 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.47
2026-04-18 10:11:22.385 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=24.32 | totalMs=24.32
2026-04-18 10:11:24.353 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:11:24.353
2026-04-18 10:11:24.383 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=29.25
2026-04-18 10:11:24.384 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.28 | totalMs=30.28
2026-04-18 10:11:24.870 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:11:24.870
2026-04-18 10:14:49.803 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:14:49.803
2026-04-18 10:14:49.868 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=65.06
2026-04-18 10:14:49.872 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=68.88 | totalMs=68.88
2026-04-18 10:14:50.441 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:14:50.441
2026-04-18 10:14:52.206 | step 1 | route=IT_Ticket | empId=40217 | query called at=10:14:52.206
2026-04-18 10:14:52.259 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=52.64
2026-04-18 10:14:52.269 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=6.84
2026-04-18 10:14:52.285 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=12.1
2026-04-18 10:14:52.297 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=8.56
2026-04-18 10:14:52.345 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=47.9
2026-04-18 10:14:52.366 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=20.2
2026-04-18 10:14:52.366 | step 3 | route=IT_Ticket | empId=40217 | apiMs=160.21 | totalMs=160.21
2026-04-18 10:14:52.366 | step 1 | route=IT_Ticket | empId=40217 | query called at=10:14:52.366
2026-04-18 10:14:52.405 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=37.95
2026-04-18 10:14:52.413 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=7.28
2026-04-18 10:14:52.414 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-18 10:14:52.414 | step 3 | route=IT_Ticket | empId=40217 | apiMs=47.76 | totalMs=47.76
2026-04-18 10:15:26.443 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:15:26.443
2026-04-18 10:15:26.476 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.06
2026-04-18 10:15:26.480 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.94 | totalMs=36.94
2026-04-18 10:15:26.582 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=10:15:26.582
2026-04-18 10:15:26.924 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=341.14
2026-04-18 10:15:26.927 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=344.93 | totalMs=344.93
2026-04-18 10:15:27.125 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:15:27.125
2026-04-18 10:15:37.753 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=10:15:37.753
2026-04-18 10:15:37.783 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=29.6
2026-04-18 10:15:37.786 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=33.60 | totalMs=33.60
2026-04-18 10:16:34.293 | step 1 | route=IT_TicketPost | empId=40217 | query called at=10:16:34.293
2026-04-18 10:16:34.305 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.79
2026-04-18 10:16:34.308 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.75 | totalMs=14.75
2026-04-18 10:16:34.311 | step 1 | route=IT_TicketPost | empId=40217 | query called at=10:16:34.311
2026-04-18 10:16:34.361 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=47.12
2026-04-18 10:16:34.363 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=52.27 | totalMs=52.27
2026-04-18 10:16:34.363 | step 1 | route=IT_TicketPost | empId=40217 | query called at=10:16:34.363
2026-04-18 10:16:34.388 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.3
2026-04-18 10:16:34.389 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=25.09 | totalMs=25.09
2026-04-18 10:16:34.611 | step 1 | route=IT_Ticket | empId=40217 | query called at=10:16:34.611
2026-04-18 10:16:34.622 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-18 10:16:34.624 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-18 10:16:34.625 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-18 10:16:34.627 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-18 10:16:34.628 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-18 10:16:34.635 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=6.7
2026-04-18 10:16:34.636 | step 3 | route=IT_Ticket | empId=40217 | apiMs=24.30 | totalMs=24.30
2026-04-18 10:16:34.636 | step 1 | route=IT_Ticket | empId=40217 | query called at=10:16:34.636
2026-04-18 10:16:34.638 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-18 10:16:34.639 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-18 10:16:34.641 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-18 10:16:34.641 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.75 | totalMs=4.75
2026-04-18 10:17:23.858 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=10:17:23.858
2026-04-18 10:17:23.879 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=19.66
2026-04-18 10:17:23.879 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=20.71 | totalMs=20.71
2026-04-18 10:17:24.214 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:17:24.214
2026-04-18 10:17:56.522 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=10:17:56.522
2026-04-18 10:17:56.542 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=19.76
2026-04-18 10:17:56.542 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=20.86 | totalMs=20.86
2026-04-18 10:17:57.057 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:17:57.057
2026-04-18 10:18:00.422 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=10:18:00.422
2026-04-18 10:18:00.476 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=53.43
2026-04-18 10:18:00.481 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=58.79 | totalMs=58.79
2026-04-18 10:18:00.484 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=10:18:00.484
2026-04-18 10:18:00.488 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-18 10:18:00.489 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-18 10:18:00.490 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-04-18 10:18:00.491 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=6.52 | totalMs=6.52
2026-04-18 10:18:00.715 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=10:18:00.715
2026-04-18 10:18:00.736 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=20.67
2026-04-18 10:18:00.737 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=21.57 | totalMs=21.57
2026-04-18 10:18:01.057 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:18:01.057
2026-04-18 10:27:09.487 | step 1 | route=IT_Ticket | empId=46982 | query called at=10:27:09.487
2026-04-18 10:27:09.525 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=37.04
2026-04-18 10:27:09.530 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-18 10:27:09.534 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-18 10:27:09.538 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-04-18 10:27:09.562 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=23.17
2026-04-18 10:27:09.569 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=6.42
2026-04-18 10:27:09.569 | step 3 | route=IT_Ticket | empId=46982 | apiMs=82.00 | totalMs=82.00
2026-04-18 10:27:09.570 | step 1 | route=IT_Ticket | empId=46982 | query called at=10:27:09.570
2026-04-18 10:27:09.585 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=15.3
2026-04-18 10:27:09.586 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-18 10:27:09.587 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-18 10:27:09.588 | step 3 | route=IT_Ticket | empId=46982 | apiMs=18.16 | totalMs=18.16
2026-04-18 10:27:18.943 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=10:27:18.943
2026-04-18 10:27:19.518 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=574.06
2026-04-18 10:27:19.518 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=575.17 | totalMs=575.17
2026-04-18 10:27:21.892 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=10:27:21.892
2026-04-18 10:27:21.904 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-04-18 10:27:21.904 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=11.97 | totalMs=11.97
2026-04-18 10:28:11.577 | step 1 | route=IT_TicketPost | empId=46982 | query called at=10:28:11.577
2026-04-18 10:28:11.587 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-18 10:28:11.588 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=10.93 | totalMs=10.93
2026-04-18 10:28:11.588 | step 1 | route=IT_TicketPost | empId=46982 | query called at=10:28:11.588
2026-04-18 10:28:11.619 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=29.97
2026-04-18 10:28:11.628 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=40.22 | totalMs=40.22
2026-04-18 10:28:11.629 | step 1 | route=IT_TicketPost | empId=46982 | query called at=10:28:11.629
2026-04-18 10:28:11.642 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.06
2026-04-18 10:28:11.643 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=13.84 | totalMs=13.84
2026-04-18 10:28:13.403 | step 1 | route=IT_Ticket | empId=46982 | query called at=10:28:13.403
2026-04-18 10:28:13.413 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-04-18 10:28:13.414 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-18 10:28:13.415 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-18 10:28:13.417 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-18 10:28:13.418 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-18 10:28:13.419 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=1.02
2026-04-18 10:28:13.420 | step 3 | route=IT_Ticket | empId=46982 | apiMs=16.82 | totalMs=16.82
2026-04-18 10:28:13.420 | step 1 | route=IT_Ticket | empId=46982 | query called at=10:28:13.420
2026-04-18 10:28:13.422 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-18 10:28:13.423 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-18 10:28:13.424 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-18 10:28:13.424 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.12 | totalMs=4.12
2026-04-18 10:28:32.588 | step 1 | route=IT_Ticket | empId=7134 | query called at=10:28:32.588
2026-04-18 10:28:32.598 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-04-18 10:28:32.602 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-18 10:28:32.606 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-18 10:28:32.610 | step 2 | route=IT_Ticket | empId=7134 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-18 10:28:32.612 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-04-18 10:28:32.613 | step 2 | route=IT_Ticket | empId=7134 | query=VMS_Comp_login_proc | queryMs=0.88
2026-04-18 10:28:32.613 | step 3 | route=IT_Ticket | empId=7134 | apiMs=25.43 | totalMs=25.43
2026-04-18 10:28:32.614 | step 1 | route=IT_Ticket | empId=7134 | query called at=10:28:32.614
2026-04-18 10:28:32.615 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-18 10:28:32.616 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-18 10:28:32.617 | step 2 | route=IT_Ticket | empId=7134 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-18 10:28:32.617 | step 3 | route=IT_Ticket | empId=7134 | apiMs=3.50 | totalMs=3.50
2026-04-18 10:28:57.060 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=10:28:57.060
2026-04-18 10:28:57.102 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=42.03
2026-04-18 10:28:57.106 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=45.86 | totalMs=45.86
2026-04-18 10:28:58.626 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:58.626
2026-04-18 10:29:04.834 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=10:29:04.834
2026-04-18 10:29:09.705 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=4870.99
2026-04-18 10:29:11.392 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=6,557.84 | totalMs=6,557.84
2026-04-18 10:29:11.392 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=10:29:11.392
2026-04-18 10:29:11.397 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-18 10:29:11.401 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-18 10:29:11.405 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-18 10:29:11.405 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=12.61 | totalMs=12.61
2026-04-18 10:29:14.702 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=10:29:14.702
2026-04-18 10:29:14.717 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=14.97
2026-04-18 10:29:14.718 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=15.94 | totalMs=15.94
2026-04-18 10:29:15.084 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:29:15.084
2026-04-18 10:53:58.909 | step 1 | route=IT_Ticket | empId=48116 | query called at=10:53:58.909
2026-04-18 10:53:58.997 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=87.55
2026-04-18 10:53:59.006 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-04-18 10:53:59.014 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-04-18 10:53:59.023 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-04-18 10:53:59.072 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=48.72
2026-04-18 10:53:59.089 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=16.21
2026-04-18 10:53:59.089 | step 3 | route=IT_Ticket | empId=48116 | apiMs=179.91 | totalMs=179.91
2026-04-18 10:53:59.090 | step 1 | route=IT_Ticket | empId=48116 | query called at=10:53:59.090
2026-04-18 10:53:59.124 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=33.69
2026-04-18 10:53:59.132 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.31
2026-04-18 10:53:59.141 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.31
2026-04-18 10:53:59.141 | step 3 | route=IT_Ticket | empId=48116 | apiMs=51.82 | totalMs=51.82
2026-04-18 10:54:05.840 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=10:54:05.840
2026-04-18 10:54:06.342 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=500.91
2026-04-18 10:54:06.342 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=502.08 | totalMs=502.08
2026-04-18 10:54:07.607 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=10:54:07.607
2026-04-18 10:54:07.631 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=23.89
2026-04-18 10:54:07.634 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=27.32 | totalMs=27.32
2026-04-18 10:56:05.178 | step 1 | route=IT_TicketPost | empId=48116 | query called at=10:56:05.178
2026-04-18 10:56:05.189 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-18 10:56:05.192 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=14.28 | totalMs=14.28
2026-04-18 10:56:05.195 | step 1 | route=IT_TicketPost | empId=48116 | query called at=10:56:05.195
2026-04-18 10:56:05.226 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=28.11
2026-04-18 10:56:05.229 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=33.85 | totalMs=33.85
2026-04-18 10:56:05.230 | step 1 | route=IT_TicketPost | empId=48116 | query called at=10:56:05.230
2026-04-18 10:56:05.231 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-18 10:56:05.232 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=1.95 | totalMs=1.95
2026-04-18 10:56:08.425 | step 1 | route=IT_Ticket | empId=48116 | query called at=10:56:08.425
2026-04-18 10:56:08.435 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-04-18 10:56:08.436 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-18 10:56:08.437 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-18 10:56:08.438 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-18 10:56:08.440 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-18 10:56:08.444 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=3.61
2026-04-18 10:56:08.444 | step 3 | route=IT_Ticket | empId=48116 | apiMs=19.20 | totalMs=19.20
2026-04-18 10:56:08.444 | step 1 | route=IT_Ticket | empId=48116 | query called at=10:56:08.444
2026-04-18 10:56:08.446 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-18 10:56:08.447 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-18 10:56:08.448 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-18 10:56:08.449 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.33 | totalMs=4.33
2026-04-18 10:56:39.979 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:56:39.979
2026-04-18 10:56:40.135 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=155.31
2026-04-18 10:56:40.139 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=159.34 | totalMs=159.34
2026-04-18 10:56:40.979 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:40.979
2026-04-18 10:56:44.529 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:56:44.529
2026-04-18 10:56:44.588 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=57.68
2026-04-18 10:56:44.604 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=74.81 | totalMs=74.81
2026-04-18 10:56:44.607 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:56:44.607
2026-04-18 10:56:44.618 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.57
2026-04-18 10:56:44.620 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.33
2026-04-18 10:56:44.626 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5
2026-04-18 10:56:44.626 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=18.72 | totalMs=18.72
2026-04-18 10:56:47.875 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:56:47.875
2026-04-18 10:56:47.915 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=40.06
2026-04-18 10:56:47.916 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=41.05 | totalMs=41.05
2026-04-18 10:56:48.628 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:48.628
2026-04-18 10:57:30.519 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:57:30.519
2026-04-18 10:57:30.554 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=34.28
2026-04-18 10:57:30.558 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=38.60 | totalMs=38.60
2026-04-18 10:57:31.332 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:57:31.332
2026-04-18 11:00:43.091 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:00:43.091
2026-04-18 11:00:43.137 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=44.84
2026-04-18 11:00:43.141 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-18 11:00:43.145 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-18 11:00:43.150 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-18 11:00:43.174 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=24.4
2026-04-18 11:00:43.180 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=5.49
2026-04-18 11:00:43.181 | step 3 | route=IT_Ticket | empId=57185 | apiMs=89.47 | totalMs=89.47
2026-04-18 11:00:43.181 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:00:43.181
2026-04-18 11:00:43.203 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=21.09
2026-04-18 11:00:43.204 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-18 11:00:43.205 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-18 11:00:43.205 | step 3 | route=IT_Ticket | empId=57185 | apiMs=24.27 | totalMs=24.27
2026-04-18 11:00:51.127 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=11:00:51.127
2026-04-18 11:00:51.662 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=533.44
2026-04-18 11:00:51.662 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=534.59 | totalMs=534.59
2026-04-18 11:00:54.951 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=11:00:54.951
2026-04-18 11:00:54.962 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-18 11:00:54.967 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=15.70 | totalMs=15.70
2026-04-18 11:01:14.643 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:01:14.643
2026-04-18 11:01:14.653 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-04-18 11:01:14.653 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=10.31 | totalMs=10.31
2026-04-18 11:01:14.654 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:01:14.654
2026-04-18 11:01:15.218 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=563.91
2026-04-18 11:01:15.309 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=654.67 | totalMs=654.67
2026-04-18 11:01:15.309 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:01:15.309
2026-04-18 11:01:15.311 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-18 11:01:15.311 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.13 | totalMs=2.13
2026-04-18 11:01:15.312 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:01:15.312
2026-04-18 11:01:15.313 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-18 11:01:15.313 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.63 | totalMs=1.63
2026-04-18 11:01:15.815 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:01:15.815
2026-04-18 11:01:15.825 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.11
2026-04-18 11:01:15.826 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-18 11:01:15.827 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-04-18 11:01:15.828 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-18 11:01:15.829 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-04-18 11:01:15.833 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=3.37
2026-04-18 11:01:15.833 | step 3 | route=IT_Ticket | empId=57185 | apiMs=18.41 | totalMs=18.41
2026-04-18 11:01:15.834 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:01:15.834
2026-04-18 11:01:15.835 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-18 11:01:15.836 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-18 11:01:15.837 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-18 11:01:15.838 | step 3 | route=IT_Ticket | empId=57185 | apiMs=3.65 | totalMs=3.65
2026-04-18 11:01:57.808 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:01:57.808
2026-04-18 11:01:57.912 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=103.4
2026-04-18 11:01:57.912 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=104.43 | totalMs=104.43
2026-04-18 11:01:58.633 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:01:58.633
2026-04-18 11:02:06.522 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:02:06.522
2026-04-18 11:02:07.198 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=675.87
2026-04-18 11:02:07.310 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=788.31 | totalMs=788.31
2026-04-18 11:02:07.313 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:02:07.313
2026-04-18 11:02:07.325 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-04-18 11:02:07.333 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.55
2026-04-18 11:02:07.343 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.16
2026-04-18 11:02:07.343 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=29.96 | totalMs=29.96
2026-04-18 11:02:07.607 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:02:07.607
2026-04-18 11:02:07.674 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=66.63
2026-04-18 11:02:07.675 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=67.50 | totalMs=67.50
2026-04-18 11:02:08.250 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:02:08.250
2026-04-18 11:12:31.778 | step 1 | route=IT_Ticket | empId=233 | query called at=11:12:31.778
2026-04-18 11:12:31.817 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=38.61
2026-04-18 11:12:31.822 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-18 11:12:31.826 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-18 11:12:31.829 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-18 11:12:31.852 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_it_Ticket_Details | queryMs=21.89
2026-04-18 11:12:31.857 | step 2 | route=IT_Ticket | empId=233 | query=VMS_Comp_login_proc | queryMs=5.02
2026-04-18 11:12:31.857 | step 3 | route=IT_Ticket | empId=233 | apiMs=79.37 | totalMs=79.37
2026-04-18 11:12:31.858 | step 1 | route=IT_Ticket | empId=233 | query called at=11:12:31.858
2026-04-18 11:12:31.874 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=15.91
2026-04-18 11:12:31.875 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-18 11:12:31.877 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-18 11:12:31.877 | step 3 | route=IT_Ticket | empId=233 | apiMs=19.15 | totalMs=19.15
2026-04-18 11:12:37.785 | step 1 | route=Ticket_Entry_SPOC_Module | empId=233 | query called at=11:12:37.785
2026-04-18 11:12:37.861 | step 2 | route=Ticket_Entry_SPOC_Module | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=75.16
2026-04-18 11:12:37.864 | step 3 | route=Ticket_Entry_SPOC_Module | empId=233 | apiMs=79.41 | totalMs=79.41
2026-04-18 11:12:41.086 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=233 | query called at=11:12:41.086
2026-04-18 11:12:41.119 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=32.79
2026-04-18 11:12:41.123 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=233 | apiMs=36.86 | totalMs=36.86
2026-04-18 11:14:46.348 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:14:46.348
2026-04-18 11:14:46.374 | step 2 | route=IT_TicketPost | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=24.54
2026-04-18 11:14:46.377 | step 3 | route=IT_TicketPost | empId=233 | apiMs=28.56 | totalMs=28.56
2026-04-18 11:14:46.380 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:14:46.380
2026-04-18 11:14:46.409 | step 2 | route=IT_TicketPost | empId=233 | query=IT_Ticket_Save_SPOC | queryMs=26.33
2026-04-18 11:14:46.415 | step 3 | route=IT_TicketPost | empId=233 | apiMs=35.34 | totalMs=35.34
2026-04-18 11:14:46.416 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:14:46.416
2026-04-18 11:14:46.418 | step 2 | route=IT_TicketPost | empId=233 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-18 11:14:46.418 | step 3 | route=IT_TicketPost | empId=233 | apiMs=2.47 | totalMs=2.47
2026-04-18 11:14:46.419 | step 1 | route=IT_TicketPost | empId=233 | query called at=11:14:46.419
2026-04-18 11:14:46.420 | step 2 | route=IT_TicketPost | empId=233 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-18 11:14:46.420 | step 3 | route=IT_TicketPost | empId=233 | apiMs=1.69 | totalMs=1.69
2026-04-18 11:14:49.283 | step 1 | route=IT_Ticket | empId=233 | query called at=11:14:49.283
2026-04-18 11:14:49.293 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-18 11:14:49.298 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-18 11:14:49.302 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-18 11:14:49.303 | step 2 | route=IT_Ticket | empId=233 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-18 11:14:49.305 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-04-18 11:14:49.312 | step 2 | route=IT_Ticket | empId=233 | query=VMS_Comp_login_proc | queryMs=6.45
2026-04-18 11:14:49.312 | step 3 | route=IT_Ticket | empId=233 | apiMs=29.24 | totalMs=29.24
2026-04-18 11:14:49.313 | step 1 | route=IT_Ticket | empId=233 | query called at=11:14:49.313
2026-04-18 11:14:49.315 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-18 11:14:49.316 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-18 11:14:49.317 | step 2 | route=IT_Ticket | empId=233 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-18 11:14:49.318 | step 3 | route=IT_Ticket | empId=233 | apiMs=4.80 | totalMs=4.80
2026-04-18 11:22:30.108 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:22:30.108
2026-04-18 11:22:30.206 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=96.83
2026-04-18 11:22:30.209 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=100.94 | totalMs=100.94
2026-04-18 11:22:30.720 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:30.720
2026-04-18 11:25:14.548 | step 1 | route=IT_Ticket | empId=46020 | query called at=11:25:14.548
2026-04-18 11:25:14.592 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=42.89
2026-04-18 11:25:14.594 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-18 11:25:14.595 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-18 11:25:14.597 | step 2 | route=IT_Ticket | empId=46020 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-18 11:25:14.615 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_it_Ticket_Details | queryMs=17.69
2026-04-18 11:25:14.619 | step 2 | route=IT_Ticket | empId=46020 | query=VMS_Comp_login_proc | queryMs=4.3
2026-04-18 11:25:14.620 | step 3 | route=IT_Ticket | empId=46020 | apiMs=71.13 | totalMs=71.13
2026-04-18 11:25:14.620 | step 1 | route=IT_Ticket | empId=46020 | query called at=11:25:14.620
2026-04-18 11:25:14.634 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=13.84
2026-04-18 11:25:14.635 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-18 11:25:14.637 | step 2 | route=IT_Ticket | empId=46020 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-18 11:25:14.637 | step 3 | route=IT_Ticket | empId=46020 | apiMs=16.76 | totalMs=16.76
2026-04-18 11:29:25.966 | step 1 | route=IT_Ticket | empId=47474 | query called at=11:29:25.966
2026-04-18 11:29:26.010 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=43.22
2026-04-18 11:29:26.012 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-18 11:29:26.013 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-18 11:29:26.015 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-18 11:29:26.041 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_it_Ticket_Details | queryMs=25.52
2026-04-18 11:29:26.047 | step 2 | route=IT_Ticket | empId=47474 | query=VMS_Comp_login_proc | queryMs=5.66
2026-04-18 11:29:26.047 | step 3 | route=IT_Ticket | empId=47474 | apiMs=80.62 | totalMs=80.62
2026-04-18 11:29:26.047 | step 1 | route=IT_Ticket | empId=47474 | query called at=11:29:26.047
2026-04-18 11:29:26.067 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=19.06
2026-04-18 11:29:26.068 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-18 11:29:26.069 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-18 11:29:26.070 | step 3 | route=IT_Ticket | empId=47474 | apiMs=22.23 | totalMs=22.23
2026-04-18 11:29:41.747 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47474 | query called at=11:29:41.747
2026-04-18 11:29:42.015 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=268.12
2026-04-18 11:29:42.019 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47474 | apiMs=272.24 | totalMs=272.24
2026-04-18 11:29:47.133 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47474 | query called at=11:29:47.133
2026-04-18 11:29:47.440 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=306.85
2026-04-18 11:29:47.443 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47474 | apiMs=310.74 | totalMs=310.74
2026-04-18 11:29:50.305 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47474 | query called at=11:29:50.305
2026-04-18 11:29:50.318 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=12.54
2026-04-18 11:29:50.322 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47474 | apiMs=16.54 | totalMs=16.54
2026-04-18 11:30:47.683 | step 1 | route=IT_TicketPost | empId=47474 | query called at=11:30:47.683
2026-04-18 11:30:47.695 | step 2 | route=IT_TicketPost | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-04-18 11:30:47.698 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=15.81 | totalMs=15.81
2026-04-18 11:30:47.701 | step 1 | route=IT_TicketPost | empId=47474 | query called at=11:30:47.701
2026-04-18 11:30:47.726 | step 2 | route=IT_TicketPost | empId=47474 | query=IT_Ticket_Save_SPOC | queryMs=22.09
2026-04-18 11:30:47.731 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=29.21 | totalMs=29.21
2026-04-18 11:30:47.731 | step 1 | route=IT_TicketPost | empId=47474 | query called at=11:30:47.731
2026-04-18 11:30:47.755 | step 2 | route=IT_TicketPost | empId=47474 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.46
2026-04-18 11:30:47.755 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=24.34 | totalMs=24.34
2026-04-18 11:30:47.987 | step 1 | route=IT_Ticket | empId=47474 | query called at=11:30:47.987
2026-04-18 11:30:47.997 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-04-18 11:30:47.999 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-18 11:30:48.000 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-18 11:30:48.002 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-18 11:30:48.003 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-18 11:30:48.009 | step 2 | route=IT_Ticket | empId=47474 | query=VMS_Comp_login_proc | queryMs=5.73
2026-04-18 11:30:48.010 | step 3 | route=IT_Ticket | empId=47474 | apiMs=22.29 | totalMs=22.29
2026-04-18 11:30:48.010 | step 1 | route=IT_Ticket | empId=47474 | query called at=11:30:48.010
2026-04-18 11:30:48.012 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-18 11:30:48.013 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-18 11:30:48.014 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-18 11:30:48.015 | step 3 | route=IT_Ticket | empId=47474 | apiMs=4.47 | totalMs=4.47
2026-04-18 11:31:17.458 | step 1 | route=Ticket_SPOC_Approve | empId=18974 | query called at=11:31:17.458
2026-04-18 11:31:17.494 | step 2 | route=Ticket_SPOC_Approve | empId=18974 | query=IT_TIcket_SPOCApp_Report | queryMs=34.9
2026-04-18 11:31:17.494 | step 3 | route=Ticket_SPOC_Approve | empId=18974 | apiMs=36.14 | totalMs=36.14
2026-04-18 11:31:18.020 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:31:18.020
2026-04-18 11:32:20.217 | step 1 | route=SPOC_Entry_Save | empId=18974 | query called at=11:32:20.217
2026-04-18 11:32:20.264 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=IT_Ticket_Update_SPOC | queryMs=46.77
2026-04-18 11:32:20.273 | step 3 | route=SPOC_Entry_Save | empId=18974 | apiMs=55.71 | totalMs=55.71
2026-04-18 11:32:20.276 | step 1 | route=SPOC_Entry_Save | empId=18974 | query called at=11:32:20.276
2026-04-18 11:32:20.281 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-18 11:32:20.282 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-18 11:32:20.284 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-18 11:32:20.284 | step 3 | route=SPOC_Entry_Save | empId=18974 | apiMs=8.17 | totalMs=8.17
2026-04-18 11:32:20.510 | step 1 | route=Ticket_SPOC_Approve | empId=18974 | query called at=11:32:20.510
2026-04-18 11:32:20.531 | step 2 | route=Ticket_SPOC_Approve | empId=18974 | query=IT_TIcket_SPOCApp_Report | queryMs=20.57
2026-04-18 11:32:20.531 | step 3 | route=Ticket_SPOC_Approve | empId=18974 | apiMs=21.48 | totalMs=21.48
2026-04-18 11:32:20.855 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:32:20.855
2026-04-18 11:37:22.082 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=11:37:22.082
2026-04-18 11:37:22.140 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=57.15
2026-04-18 11:37:22.143 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=61.27 | totalMs=61.27
2026-04-18 11:37:23.364 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:37:23.364
2026-04-18 11:37:26.952 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=11:37:26.952
2026-04-18 11:37:26.986 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=33.53
2026-04-18 11:37:26.991 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=39.54 | totalMs=39.54
2026-04-18 11:37:26.994 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=11:37:26.994
2026-04-18 11:37:26.999 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-18 11:37:27.001 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-18 11:37:27.002 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-18 11:37:27.002 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=7.94 | totalMs=7.94
2026-04-18 11:37:28.847 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=11:37:28.847
2026-04-18 11:37:28.873 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=25.72
2026-04-18 11:37:28.874 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=26.69 | totalMs=26.69
2026-04-18 11:37:29.949 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:37:29.949
2026-04-18 11:52:14.187 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=11:52:14.187
2026-04-18 11:52:14.244 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=57.24
2026-04-18 11:52:14.248 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=61.40 | totalMs=61.40
2026-04-18 11:52:14.644 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:14.644
2026-04-18 11:52:38.622 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:52:38.622
2026-04-18 11:52:38.652 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=29.49
2026-04-18 11:52:38.661 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-04-18 11:52:38.667 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.42
2026-04-18 11:52:38.673 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.37
2026-04-18 11:52:38.687 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=10.67
2026-04-18 11:52:38.690 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.44
2026-04-18 11:52:38.691 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=69.30 | totalMs=69.30
2026-04-18 11:52:38.692 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:52:38.692
2026-04-18 11:52:38.694 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-18 11:52:38.695 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.64
2026-04-18 11:52:38.696 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-18 11:52:38.696 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=3.99 | totalMs=3.99
2026-04-18 11:52:38.696 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:52:38.696
2026-04-18 11:52:38.697 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.64
2026-04-18 11:52:38.698 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-04-18 11:52:38.699 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-04-18 11:52:38.700 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=3.24 | totalMs=3.24
2026-04-18 11:52:38.700 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:52:38.700
2026-04-18 11:52:38.701 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-18 11:52:38.702 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-04-18 11:52:38.703 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-18 11:52:38.704 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=3.50 | totalMs=3.50
2026-04-18 11:52:38.704 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:52:38.704
2026-04-18 11:52:38.705 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-18 11:52:38.706 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-18 11:52:38.707 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-04-18 11:52:38.708 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=3.50 | totalMs=3.50
2026-04-18 11:52:38.708 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:52:38.708
2026-04-18 11:52:38.709 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-04-18 11:52:38.710 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-18 11:52:38.711 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-18 11:52:38.712 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=3.38 | totalMs=3.38
2026-04-18 11:52:38.712 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:52:38.712
2026-04-18 11:52:38.713 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-18 11:52:38.715 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-18 11:52:38.716 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-18 11:52:38.716 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.10 | totalMs=4.10
2026-04-18 11:52:38.946 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=11:52:38.946
2026-04-18 11:52:38.971 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=24.42
2026-04-18 11:52:38.972 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=25.32 | totalMs=25.32
2026-04-18 11:52:39.311 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:39.311
2026-04-18 11:52:58.979 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:52:58.979
2026-04-18 11:52:59.022 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=41.62
2026-04-18 11:52:59.026 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-18 11:52:59.031 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-18 11:52:59.034 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-18 11:52:59.061 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=25.69
2026-04-18 11:52:59.066 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.48
2026-04-18 11:52:59.067 | step 3 | route=IT_Ticket | empId=46985 | apiMs=87.37 | totalMs=87.37
2026-04-18 11:52:59.067 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:52:59.067
2026-04-18 11:52:59.086 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=18.75
2026-04-18 11:52:59.088 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-18 11:52:59.089 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-18 11:52:59.089 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.11 | totalMs=22.11
2026-04-18 11:53:04.027 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=11:53:04.027
2026-04-18 11:53:04.099 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=71.36
2026-04-18 11:53:04.099 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=72.30 | totalMs=72.30
2026-04-18 11:53:05.487 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=11:53:05.487
2026-04-18 11:53:05.513 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=25.81
2026-04-18 11:53:05.514 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=26.85 | totalMs=26.85
2026-04-18 11:53:44.709 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:53:44.709
2026-04-18 11:53:44.722 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=12.08
2026-04-18 11:53:44.725 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=15.97 | totalMs=15.97
2026-04-18 11:53:44.728 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:53:44.728
2026-04-18 11:53:44.746 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=14.87
2026-04-18 11:53:44.748 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=19.70 | totalMs=19.70
2026-04-18 11:53:44.748 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:53:44.748
2026-04-18 11:53:44.750 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-18 11:53:44.750 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.22 | totalMs=2.22
2026-04-18 11:53:45.000 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:53:45.000
2026-04-18 11:53:45.010 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.92
2026-04-18 11:53:45.012 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-18 11:53:45.013 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-18 11:53:45.014 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-18 11:53:45.015 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-04-18 11:53:45.019 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=3.5
2026-04-18 11:53:45.019 | step 3 | route=IT_Ticket | empId=46985 | apiMs=18.99 | totalMs=18.99
2026-04-18 11:53:45.020 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:53:45.020
2026-04-18 11:53:45.021 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-18 11:53:45.022 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-18 11:53:45.024 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-18 11:53:45.024 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.97 | totalMs=3.97
2026-04-18 11:54:41.028 | step 1 | route=Ticket_SPOC_Approve | empId=46985 | query called at=11:54:41.028
2026-04-18 11:54:41.052 | step 2 | route=Ticket_SPOC_Approve | empId=46985 | query=IT_TIcket_SPOCApp_Report | queryMs=23.44
2026-04-18 11:54:41.052 | step 3 | route=Ticket_SPOC_Approve | empId=46985 | apiMs=24.59 | totalMs=24.59
2026-04-18 11:54:41.388 | step 4 | route=pageRenderd | empId=46985 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:54:41.388
2026-04-18 11:55:47.057 | step 1 | route=IT_Ticket_Report | empId=47781 | query called at=11:55:47.057
2026-04-18 11:55:47.410 | step 2 | route=IT_Ticket_Report | empId=47781 | query=kpi_it_ticket_report_page_proc | queryMs=352.71
2026-04-18 11:55:47.410 | step 3 | route=IT_Ticket_Report | empId=47781 | apiMs=353.89 | totalMs=353.89
2026-04-18 11:55:47.805 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=11:55:47.805
2026-04-18 11:55:47.834 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=25.73
2026-04-18 11:55:47.837 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=32.32 | totalMs=32.32
2026-04-18 11:55:48.159 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:55:48.159
2026-04-18 11:55:48.332 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:55:48.332
2026-04-18 11:55:51.621 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:55:51.621
2026-04-18 11:55:51.644 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=21.96
2026-04-18 11:55:51.650 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=28.75 | totalMs=28.75
2026-04-18 11:55:51.658 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-18).
2026-04-18 11:55:51.883 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=11:55:51.883
2026-04-18 11:55:51.907 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=23.91
2026-04-18 11:55:51.907 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=24.84 | totalMs=24.84
2026-04-18 11:55:52.206 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:55:52.206
2026-04-18 12:27:59.695 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:27:59.695
2026-04-18 12:27:59.744 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=48.24
2026-04-18 12:27:59.756 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=8.48
2026-04-18 12:27:59.764 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=5.23
2026-04-18 12:27:59.772 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=5.42
2026-04-18 12:27:59.806 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=33.53
2026-04-18 12:27:59.817 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=10.46
2026-04-18 12:27:59.818 | step 3 | route=IT_Ticket | empId=68488 | apiMs=122.97 | totalMs=122.97
2026-04-18 12:27:59.818 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:27:59.818
2026-04-18 12:27:59.843 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=25.02
2026-04-18 12:27:59.852 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-04-18 12:27:59.860 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-18 12:27:59.861 | step 3 | route=IT_Ticket | empId=68488 | apiMs=42.42 | totalMs=42.42
2026-04-18 12:29:23.128 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=12:29:23.128
2026-04-18 12:29:23.212 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=82.98
2026-04-18 12:29:23.215 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=86.82 | totalMs=86.82
2026-04-18 12:29:26.078 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=12:29:26.078
2026-04-18 12:29:26.119 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=40.43
2026-04-18 12:29:26.122 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=44.18 | totalMs=44.18
2026-04-18 12:31:07.865 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:31:07.865
2026-04-18 12:31:07.877 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=11.51
2026-04-18 12:31:07.881 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=15.70 | totalMs=15.70
2026-04-18 12:31:07.884 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:31:07.884
2026-04-18 12:31:07.947 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=60.58
2026-04-18 12:31:07.954 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=70.20 | totalMs=70.20
2026-04-18 12:31:07.954 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:31:07.954
2026-04-18 12:31:07.957 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.07
2026-04-18 12:31:07.958 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=3.12 | totalMs=3.12
2026-04-18 12:31:07.958 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:31:07.958
2026-04-18 12:31:07.959 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-18 12:31:07.960 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.73 | totalMs=1.73
2026-04-18 12:31:19.205 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:31:19.205
2026-04-18 12:31:19.216 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-18 12:31:19.220 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-18 12:31:19.224 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-18 12:31:19.225 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-18 12:31:19.239 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=14.19
2026-04-18 12:31:19.245 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=5.22
2026-04-18 12:31:19.245 | step 3 | route=IT_Ticket | empId=68488 | apiMs=40.66 | totalMs=40.66
2026-04-18 12:31:19.246 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:31:19.246
2026-04-18 12:31:19.248 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-18 12:31:19.249 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-18 12:31:19.250 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-18 12:31:19.251 | step 3 | route=IT_Ticket | empId=68488 | apiMs=4.87 | totalMs=4.87
2026-04-18 12:41:53.366 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:41:53.366
2026-04-18 12:41:53.394 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=27.22
2026-04-18 12:41:53.395 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-18 12:41:53.397 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-18 12:41:53.398 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-18 12:41:53.412 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=13.7
2026-04-18 12:41:53.415 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=3.1
2026-04-18 12:41:53.416 | step 3 | route=IT_Ticket | empId=46982 | apiMs=49.67 | totalMs=49.67
2026-04-18 12:41:53.416 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:41:53.416
2026-04-18 12:41:53.427 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=10.69
2026-04-18 12:41:53.428 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-18 12:41:53.429 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-18 12:41:53.430 | step 3 | route=IT_Ticket | empId=46982 | apiMs=13.64 | totalMs=13.64
2026-04-18 12:42:01.285 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=12:42:01.285
2026-04-18 12:42:01.521 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=235.13
2026-04-18 12:42:01.524 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=239.13 | totalMs=239.13
2026-04-18 12:42:03.067 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=12:42:03.067
2026-04-18 12:42:03.082 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=11.73
2026-04-18 12:42:03.085 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=18.03 | totalMs=18.03
2026-04-18 12:43:19.662 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:43:19.662
2026-04-18 12:43:19.684 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=20.54
2026-04-18 12:43:19.684 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=21.62 | totalMs=21.62
2026-04-18 12:43:19.685 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:43:19.685
2026-04-18 12:43:19.706 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=20.97
2026-04-18 12:43:19.708 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=23.04 | totalMs=23.04
2026-04-18 12:43:19.708 | step 1 | route=IT_TicketPost | empId=46982 | query called at=12:43:19.708
2026-04-18 12:43:19.710 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-18 12:43:19.710 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=2.16 | totalMs=2.16
2026-04-18 12:43:21.907 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:43:21.907
2026-04-18 12:43:21.917 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-18 12:43:21.928 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-18 12:43:21.937 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=5.61
2026-04-18 12:43:21.945 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-04-18 12:43:21.954 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=8.36
2026-04-18 12:43:21.971 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=16.62
2026-04-18 12:43:21.971 | step 3 | route=IT_Ticket | empId=46982 | apiMs=64.63 | totalMs=64.63
2026-04-18 12:43:21.972 | step 1 | route=IT_Ticket | empId=46982 | query called at=12:43:21.972
2026-04-18 12:43:21.980 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=7.49
2026-04-18 12:43:21.988 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-04-18 12:43:21.997 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-18 12:43:21.997 | step 3 | route=IT_Ticket | empId=46982 | apiMs=25.32 | totalMs=25.32
2026-04-18 12:45:46.778 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:45:46.778
2026-04-18 12:45:46.865 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=86.27
2026-04-18 12:45:46.866 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=87.46 | totalMs=87.46
2026-04-18 12:45:47.674 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:45:47.674
2026-04-18 12:45:53.299 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:45:53.299
2026-04-18 12:45:53.350 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=50.52
2026-04-18 12:45:53.368 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=69.13 | totalMs=69.13
2026-04-18 12:45:53.369 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=12:45:53.369
2026-04-18 12:45:53.371 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-18 12:45:53.372 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-18 12:45:53.374 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-18 12:45:53.374 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=5.05 | totalMs=5.05
2026-04-18 12:45:56.611 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=12:45:56.611
2026-04-18 12:45:56.626 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=14.7
2026-04-18 12:45:56.627 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=15.60 | totalMs=15.60
2026-04-18 12:45:57.360 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:45:57.360
2026-04-18 12:52:11.545 | step 1 | route=IT_Ticket | empId=33881 | query called at=12:52:11.545
2026-04-18 12:52:11.648 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=102.09
2026-04-18 12:52:11.650 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-18 12:52:11.652 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-18 12:52:11.653 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-18 12:52:11.712 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_it_Ticket_Details | queryMs=58.5
2026-04-18 12:52:11.728 | step 2 | route=IT_Ticket | empId=33881 | query=VMS_Comp_login_proc | queryMs=16.16
2026-04-18 12:52:11.729 | step 3 | route=IT_Ticket | empId=33881 | apiMs=183.56 | totalMs=183.56
2026-04-18 12:52:11.729 | step 1 | route=IT_Ticket | empId=33881 | query called at=12:52:11.729
2026-04-18 12:52:11.759 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=29.8
2026-04-18 12:52:11.761 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-18 12:52:11.762 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-18 12:52:11.762 | step 3 | route=IT_Ticket | empId=33881 | apiMs=32.95 | totalMs=32.95
2026-04-18 12:52:46.261 | step 1 | route=Ticket_Entry_SPOC_Module | empId=33881 | query called at=12:52:46.261
2026-04-18 12:52:46.559 | step 2 | route=Ticket_Entry_SPOC_Module | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=297.1
2026-04-18 12:52:46.562 | step 3 | route=Ticket_Entry_SPOC_Module | empId=33881 | apiMs=301.17 | totalMs=301.17
2026-04-18 12:52:48.319 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=33881 | query called at=12:52:48.319
2026-04-18 12:52:48.343 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=23.13
2026-04-18 12:52:48.346 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=33881 | apiMs=27.08 | totalMs=27.08
2026-04-18 12:55:36.457 | step 1 | route=IT_TicketPost | empId=33881 | query called at=12:55:36.457
2026-04-18 12:55:36.484 | step 2 | route=IT_TicketPost | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=25.49
2026-04-18 12:55:36.487 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=29.56 | totalMs=29.56
2026-04-18 12:55:36.490 | step 1 | route=IT_TicketPost | empId=33881 | query called at=12:55:36.490
2026-04-18 12:55:36.550 | step 2 | route=IT_TicketPost | empId=33881 | query=IT_Ticket_Save_SPOC | queryMs=57.3
2026-04-18 12:55:36.552 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=61.85 | totalMs=61.85
2026-04-18 12:55:36.552 | step 1 | route=IT_TicketPost | empId=33881 | query called at=12:55:36.552
2026-04-18 12:55:36.554 | step 2 | route=IT_TicketPost | empId=33881 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-04-18 12:55:36.555 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=2.74 | totalMs=2.74
2026-04-18 12:55:36.784 | step 1 | route=IT_Ticket | empId=33881 | query called at=12:55:36.784
2026-04-18 12:55:36.795 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-18 12:55:36.797 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-18 12:55:36.799 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-18 12:55:36.800 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-18 12:55:36.802 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-18 12:55:36.804 | step 2 | route=IT_Ticket | empId=33881 | query=VMS_Comp_login_proc | queryMs=1.5
2026-04-18 12:55:36.804 | step 3 | route=IT_Ticket | empId=33881 | apiMs=19.75 | totalMs=19.75
2026-04-18 12:55:36.804 | step 1 | route=IT_Ticket | empId=33881 | query called at=12:55:36.804
2026-04-18 12:55:36.806 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-18 12:55:36.808 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-18 12:55:36.809 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-18 12:55:36.810 | step 3 | route=IT_Ticket | empId=33881 | apiMs=5.13 | totalMs=5.13
2026-04-18 13:16:53.583 | step 1 | route=IT_Ticket | empId=60888 | query called at=13:16:53.583
2026-04-18 13:16:53.712 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=128.21
2026-04-18 13:16:53.731 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=16.2
2026-04-18 13:16:53.740 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=6.2
2026-04-18 13:16:53.764 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=20.6
2026-04-18 13:16:53.843 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=78.19
2026-04-18 13:16:53.868 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=25.08
2026-04-18 13:16:53.868 | step 3 | route=IT_Ticket | empId=60888 | apiMs=285.22 | totalMs=285.22
2026-04-18 13:16:53.869 | step 1 | route=IT_Ticket | empId=60888 | query called at=13:16:53.869
2026-04-18 13:16:53.910 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=40.87
2026-04-18 13:16:53.923 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=12.21
2026-04-18 13:16:53.930 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=6.75
2026-04-18 13:16:53.930 | step 3 | route=IT_Ticket | empId=60888 | apiMs=61.30 | totalMs=61.30
2026-04-18 13:17:01.007 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60888 | query called at=13:17:01.007
2026-04-18 13:17:01.147 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=139.98
2026-04-18 13:17:01.151 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60888 | apiMs=144.20 | totalMs=144.20
2026-04-18 13:17:05.187 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query called at=13:17:05.187
2026-04-18 13:17:05.210 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=19.01
2026-04-18 13:17:05.213 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60888 | apiMs=25.64 | totalMs=25.64
2026-04-18 13:19:05.146 | step 1 | route=IT_TicketPost | empId=60888 | query called at=13:19:05.146
2026-04-18 13:19:05.173 | step 2 | route=IT_TicketPost | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=26.4
2026-04-18 13:19:05.176 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=30.42 | totalMs=30.42
2026-04-18 13:19:05.179 | step 1 | route=IT_TicketPost | empId=60888 | query called at=13:19:05.179
2026-04-18 13:19:05.241 | step 2 | route=IT_TicketPost | empId=60888 | query=IT_Ticket_Save_SPOC | queryMs=58.52
2026-04-18 13:19:05.243 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=63.34 | totalMs=63.34
2026-04-18 13:19:05.243 | step 1 | route=IT_TicketPost | empId=60888 | query called at=13:19:05.243
2026-04-18 13:19:05.245 | step 2 | route=IT_TicketPost | empId=60888 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-18 13:19:05.245 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=2.53 | totalMs=2.53
2026-04-18 13:19:05.246 | step 1 | route=IT_TicketPost | empId=60888 | query called at=13:19:05.246
2026-04-18 13:19:05.248 | step 2 | route=IT_TicketPost | empId=60888 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-18 13:19:05.248 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=2.01 | totalMs=2.01
2026-04-18 13:19:05.477 | step 1 | route=IT_Ticket | empId=60888 | query called at=13:19:05.477
2026-04-18 13:19:05.488 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-18 13:19:05.490 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-18 13:19:05.492 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-18 13:19:05.493 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-18 13:19:05.495 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-18 13:19:05.500 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=5.44
2026-04-18 13:19:05.501 | step 3 | route=IT_Ticket | empId=60888 | apiMs=23.60 | totalMs=23.60
2026-04-18 13:19:05.501 | step 1 | route=IT_Ticket | empId=60888 | query called at=13:19:05.501
2026-04-18 13:19:05.503 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-18 13:19:05.504 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-18 13:19:05.506 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-18 13:19:05.506 | step 3 | route=IT_Ticket | empId=60888 | apiMs=4.74 | totalMs=4.74
2026-04-18 13:34:38.890 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:34:38.890
2026-04-18 13:34:38.933 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=43.31
2026-04-18 13:34:38.936 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-04-18 13:34:38.937 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-18 13:34:38.938 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-18 13:34:38.964 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=25.76
2026-04-18 13:34:38.970 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=5.22
2026-04-18 13:34:38.970 | step 3 | route=IT_Ticket | empId=35970 | apiMs=80.77 | totalMs=80.77
2026-04-18 13:34:38.971 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:34:38.971
2026-04-18 13:34:38.990 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=19.19
2026-04-18 13:34:38.992 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-18 13:34:38.993 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-18 13:34:38.993 | step 3 | route=IT_Ticket | empId=35970 | apiMs=22.18 | totalMs=22.18
2026-04-18 13:34:44.676 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=13:34:44.676
2026-04-18 13:34:45.111 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=434.2
2026-04-18 13:34:45.111 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=435.26 | totalMs=435.26
2026-04-18 13:34:47.519 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=13:34:47.519
2026-04-18 13:34:47.530 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-18 13:34:47.533 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=14.29 | totalMs=14.29
2026-04-18 13:35:43.838 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:35:43.838
2026-04-18 13:35:43.848 | step 2 | route=IT_TicketPost | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-18 13:35:43.852 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=13.78 | totalMs=13.78
2026-04-18 13:35:43.855 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:35:43.855
2026-04-18 13:35:43.885 | step 2 | route=IT_TicketPost | empId=35970 | query=IT_Ticket_Save_SPOC | queryMs=27.95
2026-04-18 13:35:43.888 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=32.86 | totalMs=32.86
2026-04-18 13:35:43.888 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:35:43.888
2026-04-18 13:35:43.891 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.28
2026-04-18 13:35:43.891 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=3.16 | totalMs=3.16
2026-04-18 13:35:43.892 | step 1 | route=IT_TicketPost | empId=35970 | query called at=13:35:43.892
2026-04-18 13:35:43.893 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-18 13:35:43.894 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=1.87 | totalMs=1.87
2026-04-18 13:35:44.119 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:35:44.119
2026-04-18 13:35:44.129 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-18 13:35:44.131 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-04-18 13:35:44.133 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-18 13:35:44.134 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-18 13:35:44.136 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-18 13:35:44.142 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=5.35
2026-04-18 13:35:44.142 | step 3 | route=IT_Ticket | empId=35970 | apiMs=23.16 | totalMs=23.16
2026-04-18 13:35:44.142 | step 1 | route=IT_Ticket | empId=35970 | query called at=13:35:44.142
2026-04-18 13:35:44.144 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-18 13:35:44.145 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-18 13:35:44.146 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-18 13:35:44.147 | step 3 | route=IT_Ticket | empId=35970 | apiMs=4.02 | totalMs=4.02
2026-04-18 13:41:09.394 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=13:41:09.394
2026-04-18 13:41:09.493 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=98.82
2026-04-18 13:41:09.494 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=99.63 | totalMs=99.63
2026-04-18 13:41:09.823 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:41:09.823
2026-04-18 14:11:44.668 | step 1 | route=IT_Ticket | empId=21996 | query called at=14:11:44.668
2026-04-18 14:11:44.718 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=49.04
2026-04-18 14:11:44.726 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=7.81
2026-04-18 14:11:44.734 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-04-18 14:11:44.743 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-04-18 14:11:44.777 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=33.44
2026-04-18 14:11:44.788 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=10.6
2026-04-18 14:11:44.788 | step 3 | route=IT_Ticket | empId=21996 | apiMs=119.76 | totalMs=119.76
2026-04-18 14:11:44.788 | step 1 | route=IT_Ticket | empId=21996 | query called at=14:11:44.788
2026-04-18 14:11:44.814 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=25.5
2026-04-18 14:11:44.823 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-04-18 14:11:44.831 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-04-18 14:11:44.831 | step 3 | route=IT_Ticket | empId=21996 | apiMs=43.01 | totalMs=43.01
2026-04-18 14:11:54.526 | step 1 | route=HW_TicketFun | empId= | query called at=14:11:54.526
2026-04-18 14:11:54.539 | step 2 | route=HW_TicketFun | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=11.26
2026-04-18 14:11:54.542 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.45 | totalMs=15.45
2026-04-18 14:12:12.982 | step 1 | route=HW_TicketPost | empId=21996 | query called at=14:12:12.982
2026-04-18 14:12:13.002 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=19.31
2026-04-18 14:12:13.006 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=24.09 | totalMs=24.09
2026-04-18 14:12:13.009 | step 1 | route=HW_TicketPost | empId=21996 | query called at=14:12:13.009
2026-04-18 14:12:13.013 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-18 14:12:13.014 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=4.65 | totalMs=4.65
2026-04-18 14:12:13.014 | step 1 | route=HW_TicketPost | empId=21996 | query called at=14:12:13.014
2026-04-18 14:12:13.016 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-18 14:12:13.016 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=1.68 | totalMs=1.68
2026-04-18 14:12:13.016 | step 1 | route=HW_TicketPost | empId=21996 | query called at=14:12:13.016
2026-04-18 14:12:13.041 | step 2 | route=HW_TicketPost | empId=21996 | query=hw_ticket_save_proc_kpi | queryMs=23.99 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SURYAPRAKASH J/GGA0467, 4, RE-FILL TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SURYAPRAKASH J/GGA0467,@type_iss=4,@issue_Describ=RE-FILL TONER,@severity=1,@compid=5,@date=18-Apr-2026,@Emplno=21996,@filepath=,@filepath2=,@mod_id=1)
2026-04-18 14:12:13.049 | step 5 | route=HW_TicketPost | empId=21996 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SURYAPRAKASH J/GGA0467, 4, RE-FILL TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SURYAPRAKASH J/GGA0467,@type_iss=4,@issue_Describ=RE-FILL TONER,@severity=1,@compid=5,@date=18-Apr-2026,@Emplno=21996,@filepath=,@filepath2=,@mod_id=1)
2026-04-18 14:12:13.274 | step 1 | route=IT_Ticket | empId=21996 | query called at=14:12:13.274
2026-04-18 14:12:13.284 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-18 14:12:13.286 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-18 14:12:13.287 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-18 14:12:13.288 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-18 14:12:13.290 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-04-18 14:12:13.295 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=4.38
2026-04-18 14:12:13.295 | step 3 | route=IT_Ticket | empId=21996 | apiMs=21.16 | totalMs=21.16
2026-04-18 14:12:13.295 | step 1 | route=IT_Ticket | empId=21996 | query called at=14:12:13.295
2026-04-18 14:12:13.297 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-18 14:12:13.298 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-18 14:12:13.301 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.88
2026-04-18 14:12:13.301 | step 3 | route=IT_Ticket | empId=21996 | apiMs=5.41 | totalMs=5.41
2026-04-18 14:13:26.745 | step 1 | route=HW_TicketFun | empId= | query called at=14:13:26.745
2026-04-18 14:13:26.769 | step 2 | route=HW_TicketFun | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=22.96
2026-04-18 14:13:26.772 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=27.29 | totalMs=27.29
2026-04-18 14:13:37.058 | step 1 | route=HW_TicketPost | empId=21996 | query called at=14:13:37.058
2026-04-18 14:13:37.093 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=34.23
2026-04-18 14:13:37.096 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=38.20 | totalMs=38.20
2026-04-18 14:13:37.099 | step 1 | route=HW_TicketPost | empId=21996 | query called at=14:13:37.099
2026-04-18 14:13:37.109 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.23
2026-04-18 14:13:37.109 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=10.42 | totalMs=10.42
2026-04-18 14:13:37.110 | step 1 | route=HW_TicketPost | empId=21996 | query called at=14:13:37.110
2026-04-18 14:13:37.118 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=7.15
2026-04-18 14:13:37.118 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=7.84 | totalMs=7.84
2026-04-18 14:13:37.118 | step 1 | route=HW_TicketPost | empId=21996 | query called at=14:13:37.118
2026-04-18 14:13:37.132 | step 2 | route=HW_TicketPost | empId=21996 | query=hw_ticket_save_proc_kpi | queryMs=13.7
2026-04-18 14:13:37.145 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=26.52 | totalMs=26.52
2026-04-18 14:13:38.735 | step 1 | route=IT_Ticket | empId=21996 | query called at=14:13:38.735
2026-04-18 14:13:38.745 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-18 14:13:38.746 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-18 14:13:38.748 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-18 14:13:38.749 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-18 14:13:38.751 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-18 14:13:38.755 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=4.16
2026-04-18 14:13:38.755 | step 3 | route=IT_Ticket | empId=21996 | apiMs=20.86 | totalMs=20.86
2026-04-18 14:13:38.756 | step 1 | route=IT_Ticket | empId=21996 | query called at=14:13:38.756
2026-04-18 14:13:38.757 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-18 14:13:38.758 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-18 14:13:38.760 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-18 14:13:38.760 | step 3 | route=IT_Ticket | empId=21996 | apiMs=4.02 | totalMs=4.02
2026-04-18 14:16:57.556 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:16:57.556
2026-04-18 14:16:57.607 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=49.72
2026-04-18 14:16:57.610 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=53.95 | totalMs=53.95
2026-04-18 14:16:58.206 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:16:58.206
2026-04-18 14:42:16.912 | step 1 | route=IT_Ticket | empId=63984 | query called at=14:42:16.912
2026-04-18 14:42:16.957 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=44.36
2026-04-18 14:42:16.958 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-18 14:42:16.960 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-18 14:42:16.962 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-18 14:42:16.987 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=25.2
2026-04-18 14:42:16.993 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=5.29
2026-04-18 14:42:16.993 | step 3 | route=IT_Ticket | empId=63984 | apiMs=81.52 | totalMs=81.52
2026-04-18 14:42:16.994 | step 1 | route=IT_Ticket | empId=63984 | query called at=14:42:16.994
2026-04-18 14:42:17.013 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=19.23
2026-04-18 14:42:17.015 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-18 14:42:17.016 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-18 14:42:17.016 | step 3 | route=IT_Ticket | empId=63984 | apiMs=22.56 | totalMs=22.56
2026-04-18 14:42:25.303 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=14:42:25.303
2026-04-18 14:42:25.378 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=74.13
2026-04-18 14:42:25.379 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=75.13 | totalMs=75.13
2026-04-18 14:42:44.251 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=14:42:44.251
2026-04-18 14:42:44.277 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=24.95
2026-04-18 14:42:44.281 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=29.91 | totalMs=29.91
2026-04-18 14:45:00.202 | step 1 | route=IT_TicketPost | empId=63984 | query called at=14:45:00.202
2026-04-18 14:45:00.213 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-18 14:45:00.216 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=14.23 | totalMs=14.23
2026-04-18 14:45:00.219 | step 1 | route=IT_TicketPost | empId=63984 | query called at=14:45:00.219
2026-04-18 14:45:00.247 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=24.84
2026-04-18 14:45:00.249 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=29.93 | totalMs=29.93
2026-04-18 14:45:00.250 | step 1 | route=IT_TicketPost | empId=63984 | query called at=14:45:00.250
2026-04-18 14:45:00.251 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-18 14:45:00.252 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=2.21 | totalMs=2.21
2026-04-18 14:45:00.484 | step 1 | route=IT_Ticket | empId=63984 | query called at=14:45:00.484
2026-04-18 14:45:00.494 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-04-18 14:45:00.496 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-18 14:45:00.497 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-18 14:45:00.498 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-18 14:45:00.513 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=14.42
2026-04-18 14:45:00.516 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=3.23
2026-04-18 14:45:00.517 | step 3 | route=IT_Ticket | empId=63984 | apiMs=32.53 | totalMs=32.53
2026-04-18 14:45:00.517 | step 1 | route=IT_Ticket | empId=63984 | query called at=14:45:00.517
2026-04-18 14:45:00.528 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=10.84
2026-04-18 14:45:00.529 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-18 14:45:00.531 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-18 14:45:00.531 | step 3 | route=IT_Ticket | empId=63984 | apiMs=13.61 | totalMs=13.61
2026-04-18 14:50:50.015 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:50:50.015
2026-04-18 14:50:50.046 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=31.05
2026-04-18 14:50:50.047 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=32.10 | totalMs=32.10
2026-04-18 14:50:50.807 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:50.807
2026-04-18 14:50:54.415 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=14:50:54.415
2026-04-18 14:50:54.453 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=37.32
2026-04-18 14:50:54.458 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=43.52 | totalMs=43.52
2026-04-18 14:50:54.459 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=14:50:54.459
2026-04-18 14:50:54.461 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-18 14:50:54.474 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.93
2026-04-18 14:50:54.482 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.69
2026-04-18 14:50:54.482 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=23.62 | totalMs=23.62
2026-04-18 14:50:54.708 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:50:54.708
2026-04-18 14:50:54.722 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=13.53
2026-04-18 14:50:54.723 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=14.43 | totalMs=14.43
2026-04-18 14:50:55.032 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:55.032
2026-04-18 15:24:30.036 | step 1 | route=IT_Ticket | empId=42058 | query called at=15:24:30.036
2026-04-18 15:24:30.081 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=43.64
2026-04-18 15:24:30.086 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-18 15:24:30.090 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-18 15:24:30.094 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-18 15:24:30.120 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_it_Ticket_Details | queryMs=25.2
2026-04-18 15:24:30.125 | step 2 | route=IT_Ticket | empId=42058 | query=VMS_Comp_login_proc | queryMs=5.29
2026-04-18 15:24:30.126 | step 3 | route=IT_Ticket | empId=42058 | apiMs=89.52 | totalMs=89.52
2026-04-18 15:24:30.126 | step 1 | route=IT_Ticket | empId=42058 | query called at=15:24:30.126
2026-04-18 15:24:30.146 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=19.49
2026-04-18 15:24:30.147 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-18 15:24:30.149 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-18 15:24:30.149 | step 3 | route=IT_Ticket | empId=42058 | apiMs=22.85 | totalMs=22.85
2026-04-18 15:31:05.677 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:31:05.677
2026-04-18 15:31:05.689 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-04-18 15:31:05.691 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-18 15:31:05.692 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-18 15:31:05.694 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-18 15:31:05.719 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=24.77
2026-04-18 15:31:05.724 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.13
2026-04-18 15:31:05.725 | step 3 | route=IT_Ticket | empId=46973 | apiMs=47.78 | totalMs=47.78
2026-04-18 15:31:05.725 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:31:05.725
2026-04-18 15:31:05.727 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-04-18 15:31:05.728 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-18 15:31:05.730 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-18 15:31:05.730 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.99 | totalMs=4.99
2026-04-18 15:31:15.881 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=15:31:15.881
2026-04-18 15:31:15.978 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=96.48
2026-04-18 15:31:15.982 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=100.69 | totalMs=100.69
2026-04-18 15:31:23.175 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=15:31:23.175
2026-04-18 15:31:23.402 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=227.04
2026-04-18 15:31:23.406 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=231.37 | totalMs=231.37
2026-04-18 15:31:25.916 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=15:31:25.916
2026-04-18 15:31:25.974 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=57.26
2026-04-18 15:31:25.977 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=61.18 | totalMs=61.18
2026-04-18 15:31:59.896 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:31:59.896
2026-04-18 15:31:59.907 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-18 15:31:59.907 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=11.09 | totalMs=11.09
2026-04-18 15:31:59.908 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:31:59.908
2026-04-18 15:31:59.934 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=25.91
2026-04-18 15:31:59.936 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=28.91 | totalMs=28.91
2026-04-18 15:31:59.937 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:31:59.937
2026-04-18 15:31:59.961 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.98
2026-04-18 15:31:59.962 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=24.76 | totalMs=24.76
2026-04-18 15:31:59.962 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:31:59.962
2026-04-18 15:31:59.963 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-18 15:31:59.964 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.67 | totalMs=1.67
2026-04-18 15:32:11.235 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:32:11.235
2026-04-18 15:32:11.245 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-18 15:32:11.250 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-18 15:32:11.254 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-18 15:32:11.256 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-04-18 15:32:11.258 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-18 15:32:11.264 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.99
2026-04-18 15:32:11.265 | step 3 | route=IT_Ticket | empId=46973 | apiMs=29.91 | totalMs=29.91
2026-04-18 15:32:11.265 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:32:11.265
2026-04-18 15:32:11.267 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-18 15:32:11.268 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-18 15:32:11.269 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-18 15:32:11.270 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.56 | totalMs=4.56
2026-04-18 15:32:43.036 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:32:43.036
2026-04-18 15:32:43.104 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=67.46
2026-04-18 15:32:43.104 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=68.45 | totalMs=68.45
2026-04-18 15:32:43.627 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:32:43.627
2026-04-18 15:32:50.429 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:32:50.429
2026-04-18 15:32:50.514 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=84.2
2026-04-18 15:32:50.532 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=102.83 | totalMs=102.83
2026-04-18 15:32:50.535 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:32:50.535
2026-04-18 15:32:50.539 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-18 15:32:50.544 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.51
2026-04-18 15:32:50.546 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.11
2026-04-18 15:32:50.547 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=11.94 | totalMs=11.94
2026-04-18 15:32:52.024 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:32:52.024
2026-04-18 15:32:52.057 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.38
2026-04-18 15:32:52.058 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.36 | totalMs=34.36
2026-04-18 15:32:52.482 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:32:52.482
2026-04-18 16:07:24.228 | step 1 | route=IT_Ticket | empId=45959 | query called at=16:07:24.228
2026-04-18 16:07:24.256 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=27.67
2026-04-18 16:07:24.258 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-18 16:07:24.259 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-18 16:07:24.260 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-18 16:07:24.274 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_it_Ticket_Details | queryMs=13.63
2026-04-18 16:07:24.278 | step 2 | route=IT_Ticket | empId=45959 | query=VMS_Comp_login_proc | queryMs=3.02
2026-04-18 16:07:24.278 | step 3 | route=IT_Ticket | empId=45959 | apiMs=49.74 | totalMs=49.74
2026-04-18 16:07:24.278 | step 1 | route=IT_Ticket | empId=45959 | query called at=16:07:24.278
2026-04-18 16:07:24.333 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=54.31
2026-04-18 16:07:24.334 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-18 16:07:24.335 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-18 16:07:24.336 | step 3 | route=IT_Ticket | empId=45959 | apiMs=57.36 | totalMs=57.36
2026-04-18 16:08:31.054 | step 1 | route=IT_Ticket | empId=44605 | query called at=16:08:31.054
2026-04-18 16:08:31.065 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-18 16:08:31.067 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-18 16:08:31.070 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=3.16
2026-04-18 16:08:31.072 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-18 16:08:31.074 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-18 16:08:31.081 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=6.73
2026-04-18 16:08:31.081 | step 3 | route=IT_Ticket | empId=44605 | apiMs=26.85 | totalMs=26.85
2026-04-18 16:08:31.082 | step 1 | route=IT_Ticket | empId=44605 | query called at=16:08:31.082
2026-04-18 16:08:31.083 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-18 16:08:31.087 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=3.71
2026-04-18 16:08:31.098 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=10.47
2026-04-18 16:08:31.099 | step 3 | route=IT_Ticket | empId=44605 | apiMs=16.98 | totalMs=16.98
2026-04-18 16:08:35.295 | step 1 | route=HW_TicketFun | empId= | query called at=16:08:35.295
2026-04-18 16:08:35.307 | step 2 | route=HW_TicketFun | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=11.13
2026-04-18 16:08:35.307 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.26 | totalMs=12.26
2026-04-18 16:08:39.393 | step 1 | route=HW_TicketFun | empId= | query called at=16:08:39.393
2026-04-18 16:08:39.404 | step 2 | route=HW_TicketFun | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=10.15
2026-04-18 16:08:39.407 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.09 | totalMs=14.09
2026-04-18 16:08:48.953 | step 1 | route=HW_TicketPost | empId=44605 | query called at=16:08:48.953
2026-04-18 16:08:48.981 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=27.39
2026-04-18 16:08:48.981 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=28.34 | totalMs=28.34
2026-04-18 16:08:48.982 | step 1 | route=HW_TicketPost | empId=44605 | query called at=16:08:48.982
2026-04-18 16:08:48.984 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-04-18 16:08:48.984 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=2.67 | totalMs=2.67
2026-04-18 16:08:48.985 | step 1 | route=HW_TicketPost | empId=44605 | query called at=16:08:48.985
2026-04-18 16:08:48.987 | step 2 | route=HW_TicketPost | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-04-18 16:08:48.987 | step 3 | route=HW_TicketPost | empId=44605 | apiMs=2.18 | totalMs=2.18
2026-04-18 16:08:48.987 | step 1 | route=HW_TicketPost | empId=44605 | query called at=16:08:48.987
2026-04-18 16:08:49.044 | step 2 | route=HW_TicketPost | empId=44605 | query=hw_ticket_save_proc_kpi | queryMs=56.05 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (AJITHKUMAR P/GGA0797, 4, need toner, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=AJITHKUMAR P/GGA0797,@type_iss=4,@issue_Describ=need toner,@severity=2,@compid=5,@date=18-Apr-2026,@Emplno=44605,@filepath=,@filepath2=,@mod_id=1)
2026-04-18 16:08:49.052 | step 5 | route=HW_TicketPost | empId=44605 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (AJITHKUMAR P/GGA0797, 4, need toner, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=AJITHKUMAR P/GGA0797,@type_iss=4,@issue_Describ=need toner,@severity=2,@compid=5,@date=18-Apr-2026,@Emplno=44605,@filepath=,@filepath2=,@mod_id=1)
2026-04-18 16:08:49.539 | step 1 | route=IT_Ticket | empId=44605 | query called at=16:08:49.539
2026-04-18 16:08:49.554 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=11.17
2026-04-18 16:08:49.558 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-18 16:08:49.560 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-18 16:08:49.561 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-18 16:08:49.563 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-18 16:08:49.565 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-18 16:08:49.565 | step 3 | route=IT_Ticket | empId=44605 | apiMs=25.84 | totalMs=25.84
2026-04-18 16:08:49.565 | step 1 | route=IT_Ticket | empId=44605 | query called at=16:08:49.565
2026-04-18 16:08:49.567 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-18 16:08:49.569 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-18 16:08:49.570 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-18 16:08:49.570 | step 3 | route=IT_Ticket | empId=44605 | apiMs=4.72 | totalMs=4.72
2026-04-18 16:08:59.680 | step 1 | route=HW_TicketPost | empId=45959 | query called at=16:08:59.680
2026-04-18 16:08:59.708 | step 2 | route=HW_TicketPost | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=27.62
2026-04-18 16:08:59.712 | step 3 | route=HW_TicketPost | empId=45959 | apiMs=31.61 | totalMs=31.61
2026-04-18 16:08:59.715 | step 1 | route=HW_TicketPost | empId=45959 | query called at=16:08:59.715
2026-04-18 16:08:59.719 | step 2 | route=HW_TicketPost | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-18 16:08:59.720 | step 3 | route=HW_TicketPost | empId=45959 | apiMs=4.84 | totalMs=4.84
2026-04-18 16:08:59.720 | step 1 | route=HW_TicketPost | empId=45959 | query called at=16:08:59.720
2026-04-18 16:08:59.722 | step 2 | route=HW_TicketPost | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-18 16:08:59.722 | step 3 | route=HW_TicketPost | empId=45959 | apiMs=1.80 | totalMs=1.80
2026-04-18 16:08:59.722 | step 1 | route=HW_TicketPost | empId=45959 | query called at=16:08:59.722
2026-04-18 16:08:59.744 | step 2 | route=HW_TicketPost | empId=45959 | query=hw_ticket_save_proc_kpi | queryMs=21.32
2026-04-18 16:08:59.746 | step 3 | route=HW_TicketPost | empId=45959 | apiMs=23.91 | totalMs=23.91
2026-04-18 16:09:00.973 | step 1 | route=IT_Ticket | empId=45959 | query called at=16:09:00.973
2026-04-18 16:09:00.983 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-04-18 16:09:00.984 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-18 16:09:00.986 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-18 16:09:00.987 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-18 16:09:00.988 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-04-18 16:09:00.990 | step 2 | route=IT_Ticket | empId=45959 | query=VMS_Comp_login_proc | queryMs=1.08
2026-04-18 16:09:00.990 | step 3 | route=IT_Ticket | empId=45959 | apiMs=17.38 | totalMs=17.38
2026-04-18 16:09:00.991 | step 1 | route=IT_Ticket | empId=45959 | query called at=16:09:00.991
2026-04-18 16:09:00.992 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-18 16:09:00.993 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-18 16:09:00.995 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-18 16:09:00.995 | step 3 | route=IT_Ticket | empId=45959 | apiMs=4.43 | totalMs=4.43
2026-04-18 16:16:34.279 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:16:34.279
2026-04-18 16:16:34.362 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=82.14
2026-04-18 16:16:34.372 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-04-18 16:16:34.380 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-04-18 16:16:34.389 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-04-18 16:16:34.411 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=21.67
2026-04-18 16:16:34.422 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=10.59
2026-04-18 16:16:34.422 | step 3 | route=IT_Ticket | empId=46985 | apiMs=143.36 | totalMs=143.36
2026-04-18 16:16:34.423 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:16:34.423
2026-04-18 16:16:34.449 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=26.14
2026-04-18 16:16:34.458 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-04-18 16:16:34.466 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-04-18 16:16:34.467 | step 3 | route=IT_Ticket | empId=46985 | apiMs=43.82 | totalMs=43.82
2026-04-18 16:16:39.604 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=16:16:39.604
2026-04-18 16:16:39.700 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=92.43
2026-04-18 16:16:39.704 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=99.65 | totalMs=99.65
2026-04-18 16:16:40.762 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=16:16:40.762
2026-04-18 16:16:40.818 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=55.43
2026-04-18 16:16:40.819 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=56.44 | totalMs=56.44
2026-04-18 16:17:04.351 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:17:04.351
2026-04-18 16:17:04.365 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=13.68
2026-04-18 16:17:04.369 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=17.64 | totalMs=17.64
2026-04-18 16:17:04.372 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:17:04.372
2026-04-18 16:17:04.414 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=39.01
2026-04-18 16:17:04.427 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=54.48 | totalMs=54.48
2026-04-18 16:17:04.427 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:17:04.427
2026-04-18 16:17:04.436 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.84
2026-04-18 16:17:04.436 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=8.76 | totalMs=8.76
2026-04-18 16:17:04.662 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:17:04.662
2026-04-18 16:17:04.677 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=14.81
2026-04-18 16:17:04.686 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.72
2026-04-18 16:17:04.694 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-04-18 16:17:04.702 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-18 16:17:04.709 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=6.06
2026-04-18 16:17:04.712 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=3.37
2026-04-18 16:17:04.713 | step 3 | route=IT_Ticket | empId=46985 | apiMs=50.86 | totalMs=50.86
2026-04-18 16:17:04.713 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:17:04.713
2026-04-18 16:17:04.715 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-18 16:17:04.716 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-18 16:17:04.717 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-18 16:17:04.717 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.89 | totalMs=3.89
2026-04-18 16:36:32.885 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:36:32.885
2026-04-18 16:36:32.934 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=48.67
2026-04-18 16:36:32.939 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.92
2026-04-18 16:36:32.943 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-18 16:36:32.947 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-18 16:36:32.973 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=25.61
2026-04-18 16:36:32.979 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-18 16:36:32.979 | step 3 | route=IT_Ticket | empId=48116 | apiMs=94.82 | totalMs=94.82
2026-04-18 16:36:32.980 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:36:32.980
2026-04-18 16:36:33.001 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=20.92
2026-04-18 16:36:33.002 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-18 16:36:33.004 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-18 16:36:33.004 | step 3 | route=IT_Ticket | empId=48116 | apiMs=24.32 | totalMs=24.32
2026-04-18 16:36:39.044 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=16:36:39.044
2026-04-18 16:36:39.353 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=308.53
2026-04-18 16:36:39.353 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=309.66 | totalMs=309.66
2026-04-18 16:36:41.483 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=16:36:41.483
2026-04-18 16:36:41.516 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=31.93
2026-04-18 16:36:41.519 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=35.81 | totalMs=35.81
2026-04-18 16:38:31.705 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:38:31.705
2026-04-18 16:38:31.716 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-04-18 16:38:31.720 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=14.86 | totalMs=14.86
2026-04-18 16:38:31.723 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:38:31.723
2026-04-18 16:38:31.746 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=20.11
2026-04-18 16:38:31.751 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=27.73 | totalMs=27.73
2026-04-18 16:38:31.751 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:38:31.751
2026-04-18 16:38:31.753 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-18 16:38:31.753 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.51 | totalMs=2.51
2026-04-18 16:38:33.659 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:38:33.659
2026-04-18 16:38:33.675 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=15.38
2026-04-18 16:38:33.683 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=7.6
2026-04-18 16:38:33.691 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-04-18 16:38:33.699 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=7.18
2026-04-18 16:38:33.729 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=29.63
2026-04-18 16:38:33.740 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=10.32
2026-04-18 16:38:33.741 | step 3 | route=IT_Ticket | empId=48116 | apiMs=82.08 | totalMs=82.08
2026-04-18 16:38:33.741 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:38:33.741
2026-04-18 16:38:33.749 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=6.68
2026-04-18 16:38:33.750 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-18 16:38:33.751 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-18 16:38:33.752 | step 3 | route=IT_Ticket | empId=48116 | apiMs=10.40 | totalMs=10.40
2026-04-18 16:40:29.174 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:40:29.174
2026-04-18 16:40:29.252 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=77.14
2026-04-18 16:40:29.253 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=78.25 | totalMs=78.25
2026-04-18 16:40:30.059 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:40:30.059
2026-04-18 16:40:33.888 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:40:33.888
2026-04-18 16:40:33.920 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=32.08
2026-04-18 16:40:33.925 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=37.48 | totalMs=37.48
2026-04-18 16:40:33.928 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:40:33.928
2026-04-18 16:40:33.933 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-04-18 16:40:33.934 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-18 16:40:33.936 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-18 16:40:33.936 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=8.02 | totalMs=8.02
2026-04-18 16:40:37.335 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:40:37.335
2026-04-18 16:40:37.351 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.92
2026-04-18 16:40:37.351 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=16.90 | totalMs=16.90
2026-04-18 16:40:38.187 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:40:38.187
2026-04-18 16:41:20.660 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:41:20.660
2026-04-18 16:51:51.738 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:51:51.738
2026-04-18 16:51:51.785 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=46.24
2026-04-18 16:51:51.788 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=50.10 | totalMs=50.10
2026-04-18 16:51:52.126 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:51:52.126
2026-04-18 16:52:00.001 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:52:00.001
2026-04-18 16:52:00.018 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.92
2026-04-18 16:52:00.021 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=19.84 | totalMs=19.84
2026-04-18 16:52:00.350 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:52:00.350
2026-04-18 17:39:56.310 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:39:56.310
2026-04-18 17:39:56.446 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=135.02
2026-04-18 17:39:56.454 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-04-18 17:39:56.463 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.22
2026-04-18 17:39:56.471 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.3
2026-04-18 17:39:56.522 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=50.7
2026-04-18 17:39:56.534 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=11.32
2026-04-18 17:39:56.534 | step 3 | route=IT_Ticket | empId=51700 | apiMs=224.39 | totalMs=224.39
2026-04-18 17:39:56.535 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:39:56.535
2026-04-18 17:39:56.568 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=32.44
2026-04-18 17:39:56.576 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-04-18 17:39:56.585 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-04-18 17:39:56.585 | step 3 | route=IT_Ticket | empId=51700 | apiMs=50.13 | totalMs=50.13
2026-04-18 17:40:08.603 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=17:40:08.603
2026-04-18 17:40:08.999 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=395.33
2026-04-18 17:40:09.002 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=399.42 | totalMs=399.42
2026-04-18 17:40:10.675 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=17:40:10.675
2026-04-18 17:40:10.713 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=36.83
2026-04-18 17:40:10.716 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=40.61 | totalMs=40.61
2026-04-18 17:41:23.119 | step 1 | route=IT_TicketPost | empId=51700 | query called at=17:41:23.119
2026-04-18 17:41:23.134 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=13.9
2026-04-18 17:41:23.137 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=17.91 | totalMs=17.91
2026-04-18 17:41:23.140 | step 1 | route=IT_TicketPost | empId=51700 | query called at=17:41:23.140
2026-04-18 17:41:23.189 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=46.36
2026-04-18 17:41:23.191 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=51.28 | totalMs=51.28
2026-04-18 17:41:23.192 | step 1 | route=IT_TicketPost | empId=51700 | query called at=17:41:23.192
2026-04-18 17:41:23.206 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.49
2026-04-18 17:41:23.206 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=14.33 | totalMs=14.33
2026-04-18 17:41:28.534 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:41:28.534
2026-04-18 17:41:28.544 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-18 17:41:28.553 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.67
2026-04-18 17:41:28.561 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.68
2026-04-18 17:41:28.570 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-04-18 17:41:28.579 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=8.29
2026-04-18 17:41:28.595 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=16.4
2026-04-18 17:41:28.596 | step 3 | route=IT_Ticket | empId=51700 | apiMs=61.82 | totalMs=61.82
2026-04-18 17:41:28.596 | step 1 | route=IT_Ticket | empId=51700 | query called at=17:41:28.596
2026-04-18 17:41:28.604 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=7.68
2026-04-18 17:41:28.613 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.7
2026-04-18 17:41:28.622 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-04-18 17:41:28.622 | step 3 | route=IT_Ticket | empId=51700 | apiMs=26.04 | totalMs=26.04
2026-04-18 17:53:53.665 | step 1 | route=IT_Ticket | empId=65386 | query called at=17:53:53.665
2026-04-18 17:53:53.710 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=44.15
2026-04-18 17:53:53.714 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-18 17:53:53.718 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-18 17:53:53.722 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-18 17:53:53.779 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=56.7
2026-04-18 17:53:53.785 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=5.1
2026-04-18 17:53:53.785 | step 3 | route=IT_Ticket | empId=65386 | apiMs=119.85 | totalMs=119.85
2026-04-18 17:53:53.785 | step 1 | route=IT_Ticket | empId=65386 | query called at=17:53:53.785
2026-04-18 17:53:53.812 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=26.7
2026-04-18 17:53:53.814 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-18 17:53:53.815 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-18 17:53:53.816 | step 3 | route=IT_Ticket | empId=65386 | apiMs=30.10 | totalMs=30.10
2026-04-18 17:54:00.090 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65386 | query called at=17:54:00.090
2026-04-18 17:54:00.360 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=269.19
2026-04-18 17:54:00.363 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65386 | apiMs=272.79 | totalMs=272.79
2026-04-18 17:54:02.289 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query called at=17:54:02.289
2026-04-18 17:54:02.326 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=33.42
2026-04-18 17:54:02.329 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65386 | apiMs=39.49 | totalMs=39.49
2026-04-18 17:54:34.604 | step 1 | route=IT_TicketPost | empId=65386 | query called at=17:54:34.604
2026-04-18 17:54:34.622 | step 2 | route=IT_TicketPost | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=16.8
2026-04-18 17:54:34.623 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=18.05 | totalMs=18.05
2026-04-18 17:54:34.623 | step 1 | route=IT_TicketPost | empId=65386 | query called at=17:54:34.623
2026-04-18 17:54:34.672 | step 2 | route=IT_TicketPost | empId=65386 | query=IT_Ticket_Save_SPOC | queryMs=48.14
2026-04-18 17:54:34.673 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=50.34 | totalMs=50.34
2026-04-18 17:54:34.674 | step 1 | route=IT_TicketPost | empId=65386 | query called at=17:54:34.674
2026-04-18 17:54:34.675 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-18 17:54:34.676 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=1.99 | totalMs=1.99
2026-04-18 17:54:35.693 | step 1 | route=IT_Ticket | empId=65386 | query called at=17:54:35.693
2026-04-18 17:54:35.703 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-18 17:54:35.705 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-18 17:54:35.706 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-18 17:54:35.708 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-18 17:54:35.710 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-18 17:54:35.715 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=5.51
2026-04-18 17:54:35.716 | step 3 | route=IT_Ticket | empId=65386 | apiMs=23.02 | totalMs=23.02
2026-04-18 17:54:35.716 | step 1 | route=IT_Ticket | empId=65386 | query called at=17:54:35.716
2026-04-18 17:54:35.718 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-04-18 17:54:35.719 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-18 17:54:35.721 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-18 17:54:35.721 | step 3 | route=IT_Ticket | empId=65386 | apiMs=5.08 | totalMs=5.08
2026-04-18 17:55:08.381 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=17:55:08.381
2026-04-18 17:55:08.439 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=57.86
2026-04-18 17:55:08.440 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=59.09 | totalMs=59.09
2026-04-18 17:55:08.825 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:55:08.825
2026-04-18 17:55:38.788 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=17:55:38.788
2026-04-18 17:55:38.855 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=66.73
2026-04-18 17:55:38.857 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=69.25 | totalMs=69.25
2026-04-18 17:55:38.858 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=17:55:38.858
2026-04-18 17:55:38.860 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-04-18 17:55:38.861 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-18 17:55:38.863 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-18 17:55:38.863 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=5.17 | totalMs=5.17
2026-04-18 17:55:40.123 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=17:55:40.123
2026-04-18 17:55:40.163 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=38.74
2026-04-18 17:55:40.163 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=39.64 | totalMs=39.64
2026-04-18 17:55:40.513 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:55:40.513
2026-04-18 17:59:14.041 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:59:14.041
2026-04-18 17:59:14.052 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-18 17:59:14.054 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-18 17:59:14.056 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-18 17:59:14.057 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-18 17:59:14.058 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-18 17:59:14.064 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=5.48
2026-04-18 17:59:14.065 | step 3 | route=IT_Ticket | empId=58334 | apiMs=23.16 | totalMs=23.16
2026-04-18 17:59:14.065 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:59:14.065
2026-04-18 17:59:14.067 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-18 17:59:14.068 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-18 17:59:14.069 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-18 17:59:14.070 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.66 | totalMs=4.66
2026-04-18 17:59:28.600 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=17:59:28.600
2026-04-18 17:59:29.315 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=714.36
2026-04-18 17:59:29.315 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=715.47 | totalMs=715.47
2026-04-18 17:59:33.278 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=17:59:33.278
2026-04-18 17:59:33.299 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=20.4
2026-04-18 17:59:33.303 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=24.11 | totalMs=24.11
2026-04-18 18:00:43.722 | step 1 | route=IT_TicketPost | empId=58334 | query called at=18:00:43.722
2026-04-18 18:00:43.732 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-18 18:00:43.732 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=10.89 | totalMs=10.89
2026-04-18 18:00:43.733 | step 1 | route=IT_TicketPost | empId=58334 | query called at=18:00:43.733
2026-04-18 18:00:43.756 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=23.18
2026-04-18 18:00:43.759 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=25.60 | totalMs=25.60
2026-04-18 18:00:43.759 | step 1 | route=IT_TicketPost | empId=58334 | query called at=18:00:43.759
2026-04-18 18:00:43.761 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-18 18:00:43.761 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=2.44 | totalMs=2.44
2026-04-18 18:00:44.116 | step 1 | route=IT_Ticket | empId=58334 | query called at=18:00:44.116
2026-04-18 18:00:44.127 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-04-18 18:00:44.129 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-18 18:00:44.130 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-18 18:00:44.132 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-18 18:00:44.133 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-18 18:00:44.139 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=5.76
2026-04-18 18:00:44.140 | step 3 | route=IT_Ticket | empId=58334 | apiMs=23.83 | totalMs=23.83
2026-04-18 18:00:44.140 | step 1 | route=IT_Ticket | empId=58334 | query called at=18:00:44.140
2026-04-18 18:00:44.142 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-18 18:00:44.143 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-18 18:00:44.145 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-18 18:00:44.145 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.81 | totalMs=4.81
2026-04-18 19:55:14.823 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=19:55:14.823
2026-04-18 19:55:14.918 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=94.67
2026-04-18 19:55:14.919 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=96.00 | totalMs=96.00
2026-04-18 19:55:15.569 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:55:15.569
2026-04-18 19:55:31.095 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=19:55:31.095
2026-04-18 19:55:31.133 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=38.31
2026-04-18 19:55:31.140 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=1.61
2026-04-18 19:55:31.144 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=49.86 | totalMs=49.86
2026-04-18 19:55:31.147 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=19:55:31.147
2026-04-18 19:55:31.150 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-18 19:55:31.151 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-18 19:55:31.152 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-18 19:55:31.153 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=5.48 | totalMs=5.48
2026-04-18 19:55:31.153 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=19:55:31.153
2026-04-18 19:55:31.155 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-18 19:55:31.156 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-18 19:55:31.157 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-18 19:55:31.158 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=4.54 | totalMs=4.54
2026-04-18 19:55:31.488 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=19:55:31.488
2026-04-18 19:55:31.511 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=21.99
2026-04-18 19:55:31.511 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=22.94 | totalMs=22.94
2026-04-18 19:55:32.124 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:55:32.124
2026-04-18 19:55:48.191 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=19:55:48.191
2026-04-18 19:55:48.207 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=15.7
2026-04-18 19:55:48.209 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=18.23 | totalMs=18.23
2026-04-18 19:55:48.209 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=19:55:48.209
2026-04-18 19:55:48.211 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-18 19:55:48.212 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-18 19:55:48.214 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-18 19:55:48.214 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=4.97 | totalMs=4.97
2026-04-18 19:55:53.010 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=19:55:53.010
2026-04-18 19:55:53.033 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=22.35
2026-04-18 19:55:53.038 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=27.50 | totalMs=27.50
2026-04-18 19:55:53.636 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:55:53.636
2026-04-18 19:56:00.571 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:56:00.571
2026-04-18 19:56:02.184 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=19:56:02.184
2026-04-18 19:56:02.207 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=22.32
2026-04-18 19:56:02.211 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=26.35 | totalMs=26.35
2026-04-18 19:56:02.818 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:56:02.818
2026-04-18 20:01:27.577 | step 5 | route=dashboard | empId=GPM0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-19 11:22:10.494 | step 5 | route=dashboard | empId=GST099 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-19 15:37:06.733 | step 1 | route=HW_Ticket_Report | empId=54662 | query called at=15:37:06.733
2026-04-19 15:37:06.773 | step 2 | route=HW_Ticket_Report | empId=54662 | query=hw_ticket_report_kpi_proc | queryMs=39.76
2026-04-19 15:37:06.777 | step 3 | route=HW_Ticket_Report | empId=54662 | apiMs=44.08 | totalMs=44.08
2026-04-19 15:37:07.236 | step 4 | route=pageRenderd | empId=54662 | Page=HW TICKET REPORT | page fully loaded at : 15:37:07.236
2026-04-19 15:37:10.453 | step 1 | route=IT_Ticket | empId=54662 | query called at=15:37:10.453
2026-04-19 15:37:10.594 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=140.69
2026-04-19 15:37:10.610 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-04-19 15:37:10.614 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-19 15:37:10.631 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=13.84
2026-04-19 15:37:10.666 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_it_Ticket_Details | queryMs=35.43
2026-04-19 15:37:10.674 | step 2 | route=IT_Ticket | empId=54662 | query=VMS_Comp_login_proc | queryMs=7.49
2026-04-19 15:37:10.675 | step 3 | route=IT_Ticket | empId=54662 | apiMs=221.79 | totalMs=221.79
2026-04-19 15:37:10.675 | step 1 | route=IT_Ticket | empId=54662 | query called at=15:37:10.675
2026-04-19 15:37:10.700 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=24.94
2026-04-19 15:37:10.713 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=11.79
2026-04-19 15:37:10.714 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-19 15:37:10.714 | step 3 | route=IT_Ticket | empId=54662 | apiMs=39.08 | totalMs=39.08
2026-04-19 15:37:21.310 | step 1 | route=HW_TicketFun | empId= | query called at=15:37:21.310
2026-04-19 15:37:21.322 | step 2 | route=HW_TicketFun | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=11.18
2026-04-19 15:37:21.322 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.38 | totalMs=12.38
2026-04-19 15:38:16.371 | step 1 | route=HW_TicketPost | empId=54662 | query called at=15:38:16.371
2026-04-19 15:38:16.399 | step 2 | route=HW_TicketPost | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=27.83
2026-04-19 15:38:16.402 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=31.84 | totalMs=31.84
2026-04-19 15:38:16.405 | step 1 | route=HW_TicketPost | empId=54662 | query called at=15:38:16.405
2026-04-19 15:38:16.410 | step 2 | route=HW_TicketPost | empId=54662 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.03
2026-04-19 15:38:16.411 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=5.10 | totalMs=5.10
2026-04-19 15:38:16.411 | step 1 | route=HW_TicketPost | empId=54662 | query called at=15:38:16.411
2026-04-19 15:38:16.413 | step 2 | route=HW_TicketPost | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-04-19 15:38:16.413 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=2.30 | totalMs=2.30
2026-04-19 15:38:16.414 | step 1 | route=HW_TicketPost | empId=54662 | query called at=15:38:16.414
2026-04-19 15:38:16.449 | step 2 | route=HW_TicketPost | empId=54662 | query=hw_ticket_save_proc_kpi | queryMs=34.42
2026-04-19 15:38:16.452 | step 3 | route=HW_TicketPost | empId=54662 | apiMs=38.60 | totalMs=38.60
2026-04-19 15:38:27.677 | step 1 | route=IT_Ticket | empId=54662 | query called at=15:38:27.677
2026-04-19 15:38:27.688 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-19 15:38:27.693 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-19 15:38:27.697 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-19 15:38:27.701 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-19 15:38:27.702 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-19 15:38:27.704 | step 2 | route=IT_Ticket | empId=54662 | query=VMS_Comp_login_proc | queryMs=1.5
2026-04-19 15:38:27.705 | step 3 | route=IT_Ticket | empId=54662 | apiMs=27.32 | totalMs=27.32
2026-04-19 15:38:27.705 | step 1 | route=IT_Ticket | empId=54662 | query called at=15:38:27.705
2026-04-19 15:38:27.707 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-19 15:38:27.708 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-19 15:38:27.709 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-19 15:38:27.710 | step 3 | route=IT_Ticket | empId=54662 | apiMs=4.55 | totalMs=4.55
2026-04-20 09:02:27.110 | step 1 | route=IT_Ticket | empId=31950 | query called at=09:02:27.110
2026-04-20 09:02:27.202 | step 2 | route=IT_Ticket | empId=31950 | query=KPI_IT_Ticket_Details_New | queryMs=91
2026-04-20 09:02:27.207 | step 2 | route=IT_Ticket | empId=31950 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-20 09:02:27.211 | step 2 | route=IT_Ticket | empId=31950 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-20 09:02:27.227 | step 2 | route=IT_Ticket | empId=31950 | query=KPI_IT_Ticket_Details_New | queryMs=13.89
2026-04-20 09:02:27.288 | step 2 | route=IT_Ticket | empId=31950 | query=Kpi_it_Ticket_Details | queryMs=60.68
2026-04-20 09:02:27.302 | step 2 | route=IT_Ticket | empId=31950 | query=VMS_Comp_login_proc | queryMs=12.92
2026-04-20 09:02:27.302 | step 3 | route=IT_Ticket | empId=31950 | apiMs=191.93 | totalMs=191.93
2026-04-20 09:02:27.302 | step 1 | route=IT_Ticket | empId=31950 | query called at=09:02:27.302
2026-04-20 09:02:27.351 | step 2 | route=IT_Ticket | empId=31950 | query=Kpi_HW_Ticket_Details | queryMs=47.92
2026-04-20 09:02:27.358 | step 2 | route=IT_Ticket | empId=31950 | query=Kpi_HW_Ticket_Details | queryMs=6.77
2026-04-20 09:02:27.369 | step 2 | route=IT_Ticket | empId=31950 | query=Kpi_HW_Ticket_Details | queryMs=10.93
2026-04-20 09:02:27.370 | step 3 | route=IT_Ticket | empId=31950 | apiMs=67.13 | totalMs=67.13
2026-04-20 09:02:39.273 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31950 | query called at=09:02:39.273
2026-04-20 09:02:39.434 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31950 | query=KPI_IT_Ticket_Details_New | queryMs=160.05
2026-04-20 09:02:39.437 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31950 | apiMs=163.77 | totalMs=163.77
2026-04-20 09:02:52.207 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31950 | query called at=09:02:52.207
2026-04-20 09:02:52.308 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31950 | query=KPI_IT_Ticket_Details_New | queryMs=100.56
2026-04-20 09:02:52.312 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31950 | apiMs=104.52 | totalMs=104.52
2026-04-20 09:04:31.220 | step 1 | route=IT_TicketPost | empId=31950 | query called at=09:04:31.220
2026-04-20 09:04:31.233 | step 2 | route=IT_TicketPost | empId=31950 | query=KPI_IT_Ticket_Details_New | queryMs=12.06
2026-04-20 09:04:31.236 | step 3 | route=IT_TicketPost | empId=31950 | apiMs=16.19 | totalMs=16.19
2026-04-20 09:04:31.239 | step 1 | route=IT_TicketPost | empId=31950 | query called at=09:04:31.239
2026-04-20 09:04:31.395 | step 2 | route=IT_TicketPost | empId=31950 | query=IT_Ticket_Save_SPOC | queryMs=152.72
2026-04-20 09:04:31.401 | step 3 | route=IT_TicketPost | empId=31950 | apiMs=162.13 | totalMs=162.13
2026-04-20 09:04:31.402 | step 1 | route=IT_TicketPost | empId=31950 | query called at=09:04:31.402
2026-04-20 09:04:31.403 | step 2 | route=IT_TicketPost | empId=31950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-20 09:04:31.404 | step 3 | route=IT_TicketPost | empId=31950 | apiMs=2.21 | totalMs=2.21
2026-04-20 09:04:31.404 | step 1 | route=IT_TicketPost | empId=31950 | query called at=09:04:31.404
2026-04-20 09:04:31.406 | step 2 | route=IT_TicketPost | empId=31950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-20 09:04:31.406 | step 3 | route=IT_TicketPost | empId=31950 | apiMs=1.80 | totalMs=1.80
2026-04-20 09:04:31.629 | step 1 | route=IT_Ticket | empId=31950 | query called at=09:04:31.629
2026-04-20 09:04:31.639 | step 2 | route=IT_Ticket | empId=31950 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-04-20 09:04:31.641 | step 2 | route=IT_Ticket | empId=31950 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-20 09:04:31.642 | step 2 | route=IT_Ticket | empId=31950 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-20 09:04:31.644 | step 2 | route=IT_Ticket | empId=31950 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-20 09:04:31.645 | step 2 | route=IT_Ticket | empId=31950 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-20 09:04:31.651 | step 2 | route=IT_Ticket | empId=31950 | query=VMS_Comp_login_proc | queryMs=4.94
2026-04-20 09:04:31.651 | step 3 | route=IT_Ticket | empId=31950 | apiMs=21.45 | totalMs=21.45
2026-04-20 09:04:31.651 | step 1 | route=IT_Ticket | empId=31950 | query called at=09:04:31.651
2026-04-20 09:04:31.653 | step 2 | route=IT_Ticket | empId=31950 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-20 09:04:31.654 | step 2 | route=IT_Ticket | empId=31950 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-20 09:04:31.656 | step 2 | route=IT_Ticket | empId=31950 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-20 09:04:31.656 | step 3 | route=IT_Ticket | empId=31950 | apiMs=4.43 | totalMs=4.43
2026-04-20 09:20:28.891 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:20:28.891
2026-04-20 09:20:28.949 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=58
2026-04-20 09:20:28.958 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=4.97
2026-04-20 09:20:28.966 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=5.07
2026-04-20 09:20:28.974 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=7.82
2026-04-20 09:20:29.032 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=57.73
2026-04-20 09:20:29.043 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=10.24
2026-04-20 09:20:29.043 | step 3 | route=IT_Ticket | empId=57442 | apiMs=152.54 | totalMs=152.54
2026-04-20 09:20:29.044 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:20:29.044
2026-04-20 09:20:29.069 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=24.65
2026-04-20 09:20:29.077 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=7.61
2026-04-20 09:20:29.085 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-04-20 09:20:29.086 | step 3 | route=IT_Ticket | empId=57442 | apiMs=41.77 | totalMs=41.77
2026-04-20 09:20:48.303 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:20:48.303
2026-04-20 09:20:48.564 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=257.29
2026-04-20 09:20:48.568 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=264.94 | totalMs=264.94
2026-04-20 09:20:50.486 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:20:50.486
2026-04-20 09:20:50.526 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=36.52
2026-04-20 09:20:50.529 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=43.53 | totalMs=43.53
2026-04-20 09:21:19.231 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:21:19.231
2026-04-20 09:21:19.243 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-04-20 09:21:19.248 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=16.16 | totalMs=16.16
2026-04-20 09:21:19.253 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:21:19.253
2026-04-20 09:21:19.296 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=39.43
2026-04-20 09:21:19.299 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=46.32 | totalMs=46.32
2026-04-20 09:21:19.299 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:21:19.299
2026-04-20 09:21:19.324 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.65
2026-04-20 09:21:19.325 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=25.38 | totalMs=25.38
2026-04-20 09:21:19.325 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:21:19.325
2026-04-20 09:21:19.327 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-04-20 09:21:19.327 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.22 | totalMs=2.22
2026-04-20 09:21:22.326 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:21:22.326
2026-04-20 09:21:22.337 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-20 09:21:22.339 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-20 09:21:22.341 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-20 09:21:22.342 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-20 09:21:22.344 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.63
2026-04-20 09:21:22.351 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.9
2026-04-20 09:21:22.351 | step 3 | route=IT_Ticket | empId=57442 | apiMs=24.64 | totalMs=24.64
2026-04-20 09:21:22.352 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:21:22.352
2026-04-20 09:21:22.354 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.84
2026-04-20 09:21:22.355 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-20 09:21:22.357 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-20 09:21:22.357 | step 3 | route=IT_Ticket | empId=57442 | apiMs=5.59 | totalMs=5.59
2026-04-20 09:27:59.976 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:27:59.976
2026-04-20 09:28:00.060 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=82.86
2026-04-20 09:28:00.068 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-20 09:28:00.077 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-20 09:28:00.085 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-04-20 09:28:00.145 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=59.09
2026-04-20 09:28:00.162 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=16.6
2026-04-20 09:28:00.162 | step 3 | route=IT_Ticket | empId=60917 | apiMs=185.71 | totalMs=185.71
2026-04-20 09:28:00.163 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:28:00.163
2026-04-20 09:28:00.204 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=41.64
2026-04-20 09:28:00.213 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-04-20 09:28:00.222 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-04-20 09:28:00.222 | step 3 | route=IT_Ticket | empId=60917 | apiMs=59.40 | totalMs=59.40
2026-04-20 09:28:11.611 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=09:28:11.611
2026-04-20 09:28:11.836 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=223.9
2026-04-20 09:28:11.839 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=227.97 | totalMs=227.97
2026-04-20 09:28:19.524 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=09:28:19.524
2026-04-20 09:28:19.543 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=16.24
2026-04-20 09:28:19.546 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=22.28 | totalMs=22.28
2026-04-20 09:30:51.014 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:30:51.014
2026-04-20 09:30:51.025 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-20 09:30:51.028 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=14.35 | totalMs=14.35
2026-04-20 09:30:51.031 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:30:51.031
2026-04-20 09:30:51.066 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=31.79
2026-04-20 09:30:51.068 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=36.86 | totalMs=36.86
2026-04-20 09:30:51.068 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:30:51.068
2026-04-20 09:30:51.070 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-20 09:30:51.071 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.63 | totalMs=2.63
2026-04-20 09:30:51.071 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:30:51.071
2026-04-20 09:30:51.073 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-20 09:30:51.073 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.70 | totalMs=1.70
2026-04-20 09:30:53.883 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:30:53.883
2026-04-20 09:30:53.896 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=13.24
2026-04-20 09:30:53.900 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=3.6
2026-04-20 09:30:53.903 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.9
2026-04-20 09:30:53.904 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-20 09:30:53.932 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=27.76
2026-04-20 09:30:53.936 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=3.12
2026-04-20 09:30:53.936 | step 3 | route=IT_Ticket | empId=60917 | apiMs=53.07 | totalMs=53.07
2026-04-20 09:30:53.936 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:30:53.936
2026-04-20 09:30:53.947 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=10.29
2026-04-20 09:30:53.948 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-20 09:30:53.949 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-20 09:30:53.949 | step 3 | route=IT_Ticket | empId=60917 | apiMs=13.16 | totalMs=13.16
2026-04-20 09:33:19.770 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=09:33:19.770
2026-04-20 09:33:19.868 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=96.84
2026-04-20 09:33:19.868 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=97.95 | totalMs=97.95
2026-04-20 09:33:20.197 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:33:20.197
2026-04-20 09:47:56.652 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:47:56.652
2026-04-20 09:47:56.677 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=24.15
2026-04-20 09:47:56.681 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=28.54 | totalMs=28.54
2026-04-20 09:47:58.788 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:47:58.788
2026-04-20 09:51:08.758 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=09:51:08.758
2026-04-20 09:51:08.790 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=31.19
2026-04-20 09:51:08.793 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=35.16 | totalMs=35.16
2026-04-20 09:51:09.486 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:51:09.486
2026-04-20 10:00:09.926 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:00:09.926
2026-04-20 10:00:09.960 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=33.42
2026-04-20 10:00:09.965 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-20 10:00:09.969 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-20 10:00:09.973 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-20 10:00:09.990 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=17.61
2026-04-20 10:00:09.994 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=3.37
2026-04-20 10:00:09.995 | step 3 | route=IT_Ticket | empId=65224 | apiMs=68.08 | totalMs=68.08
2026-04-20 10:00:09.995 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:00:09.995
2026-04-20 10:00:10.007 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=11.49
2026-04-20 10:00:10.008 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-20 10:00:10.009 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-20 10:00:10.009 | step 3 | route=IT_Ticket | empId=65224 | apiMs=14.48 | totalMs=14.48
2026-04-20 10:00:29.919 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=10:00:29.919
2026-04-20 10:00:30.097 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=177.96
2026-04-20 10:00:30.098 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=179.00 | totalMs=179.00
2026-04-20 10:00:33.418 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=10:00:33.418
2026-04-20 10:00:33.456 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=37.78
2026-04-20 10:00:33.457 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=38.77 | totalMs=38.77
2026-04-20 10:01:56.092 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:01:56.092
2026-04-20 10:01:56.107 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=14.2
2026-04-20 10:01:56.110 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=18.43 | totalMs=18.43
2026-04-20 10:01:56.113 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:01:56.113
2026-04-20 10:01:57.817 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=1700.98
2026-04-20 10:01:57.849 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=1,736.17 | totalMs=1,736.17
2026-04-20 10:01:57.850 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:01:57.850
2026-04-20 10:01:57.853 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.02
2026-04-20 10:01:57.853 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=3.07 | totalMs=3.07
2026-04-20 10:01:57.853 | step 1 | route=IT_TicketPost | empId=65224 | query called at=10:01:57.853
2026-04-20 10:01:57.855 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-20 10:01:57.855 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=2.06 | totalMs=2.06
2026-04-20 10:01:58.310 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:01:58.310
2026-04-20 10:01:58.328 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=16.75
2026-04-20 10:01:58.339 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-04-20 10:01:58.347 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-04-20 10:01:58.356 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=8.49
2026-04-20 10:01:58.364 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=8.03
2026-04-20 10:01:58.382 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=17.29
2026-04-20 10:01:58.382 | step 3 | route=IT_Ticket | empId=65224 | apiMs=71.91 | totalMs=71.91
2026-04-20 10:01:58.383 | step 1 | route=IT_Ticket | empId=65224 | query called at=10:01:58.383
2026-04-20 10:01:58.391 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=7.29
2026-04-20 10:01:58.400 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=8.86
2026-04-20 10:01:58.408 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-04-20 10:01:58.409 | step 3 | route=IT_Ticket | empId=65224 | apiMs=25.86 | totalMs=25.86
2026-04-20 10:02:16.506 | step 1 | route=IT_Ticket | empId=39652 | query called at=10:02:16.506
2026-04-20 10:02:16.516 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-20 10:02:16.518 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-20 10:02:16.519 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-20 10:02:16.520 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-20 10:02:16.521 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-20 10:02:16.523 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=1.05
2026-04-20 10:02:16.523 | step 3 | route=IT_Ticket | empId=39652 | apiMs=17.62 | totalMs=17.62
2026-04-20 10:02:16.524 | step 1 | route=IT_Ticket | empId=39652 | query called at=10:02:16.524
2026-04-20 10:02:16.525 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-20 10:02:16.526 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-20 10:02:16.528 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-20 10:02:16.528 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.17 | totalMs=4.17
2026-04-20 10:02:34.509 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=10:02:34.509
2026-04-20 10:02:34.688 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=178.09
2026-04-20 10:02:34.688 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=179.25 | totalMs=179.25
2026-04-20 10:02:36.933 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=10:02:36.933
2026-04-20 10:02:37.002 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=67.66
2026-04-20 10:02:37.005 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=71.92 | totalMs=71.92
2026-04-20 10:04:36.107 | step 1 | route=IT_TicketPost | empId=39652 | query called at=10:04:36.107
2026-04-20 10:04:36.117 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-20 10:04:36.121 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=13.88 | totalMs=13.88
2026-04-20 10:04:36.135 | step 1 | route=IT_TicketPost | empId=39652 | query called at=10:04:36.135
2026-04-20 10:04:36.158 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=22.33
2026-04-20 10:04:36.160 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=24.93 | totalMs=24.93
2026-04-20 10:04:36.161 | step 1 | route=IT_TicketPost | empId=39652 | query called at=10:04:36.161
2026-04-20 10:04:36.162 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-20 10:04:36.163 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=2.22 | totalMs=2.22
2026-04-20 10:04:36.163 | step 1 | route=IT_TicketPost | empId=39652 | query called at=10:04:36.163
2026-04-20 10:04:36.165 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-20 10:04:36.165 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=1.96 | totalMs=1.96
2026-04-20 10:04:38.907 | step 1 | route=IT_Ticket | empId=39652 | query called at=10:04:38.907
2026-04-20 10:04:38.917 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-20 10:04:38.922 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-20 10:04:38.926 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-20 10:04:38.927 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-20 10:04:38.928 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-20 10:04:38.935 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=5.79
2026-04-20 10:04:38.935 | step 3 | route=IT_Ticket | empId=39652 | apiMs=28.33 | totalMs=28.33
2026-04-20 10:04:38.936 | step 1 | route=IT_Ticket | empId=39652 | query called at=10:04:38.936
2026-04-20 10:04:38.937 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-20 10:04:38.938 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-20 10:04:38.940 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-20 10:04:38.940 | step 3 | route=IT_Ticket | empId=39652 | apiMs=4.36 | totalMs=4.36
2026-04-20 10:22:29.024 | step 1 | route=IT_Ticket | empId=24329 | query called at=10:22:29.024
2026-04-20 10:22:29.068 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=43.61
2026-04-20 10:22:29.070 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-20 10:22:29.072 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-20 10:22:29.073 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-20 10:22:29.102 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=28.19
2026-04-20 10:22:29.108 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=5.56
2026-04-20 10:22:29.108 | step 3 | route=IT_Ticket | empId=24329 | apiMs=83.94 | totalMs=83.94
2026-04-20 10:22:29.109 | step 1 | route=IT_Ticket | empId=24329 | query called at=10:22:29.109
2026-04-20 10:22:29.129 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=19.57
2026-04-20 10:22:29.130 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-20 10:22:29.132 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-20 10:22:29.132 | step 3 | route=IT_Ticket | empId=24329 | apiMs=23.22 | totalMs=23.22
2026-04-20 10:22:43.590 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=10:22:43.590
2026-04-20 10:22:43.721 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=130.82
2026-04-20 10:22:43.725 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=135.15 | totalMs=135.15
2026-04-20 10:22:46.693 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=10:22:46.693
2026-04-20 10:22:46.705 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-04-20 10:22:46.708 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=15.07 | totalMs=15.07
2026-04-20 10:24:58.208 | step 1 | route=IT_TicketPost | empId=24329 | query called at=10:24:58.208
2026-04-20 10:24:58.224 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=14.49
2026-04-20 10:24:58.227 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=18.66 | totalMs=18.66
2026-04-20 10:24:58.230 | step 1 | route=IT_TicketPost | empId=24329 | query called at=10:24:58.230
2026-04-20 10:24:58.300 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=67.23
2026-04-20 10:24:58.313 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=82.98 | totalMs=82.98
2026-04-20 10:24:58.313 | step 1 | route=IT_TicketPost | empId=24329 | query called at=10:24:58.313
2026-04-20 10:24:58.348 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=34.13
2026-04-20 10:24:58.348 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=34.97 | totalMs=34.97
2026-04-20 10:24:59.825 | step 1 | route=IT_Ticket | empId=24329 | query called at=10:24:59.825
2026-04-20 10:24:59.835 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.17
2026-04-20 10:24:59.836 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-20 10:24:59.837 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-20 10:24:59.839 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-20 10:24:59.840 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-04-20 10:24:59.846 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=5.67
2026-04-20 10:24:59.846 | step 3 | route=IT_Ticket | empId=24329 | apiMs=20.96 | totalMs=20.96
2026-04-20 10:24:59.847 | step 1 | route=IT_Ticket | empId=24329 | query called at=10:24:59.847
2026-04-20 10:24:59.848 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-20 10:24:59.849 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-20 10:24:59.850 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-20 10:24:59.850 | step 3 | route=IT_Ticket | empId=24329 | apiMs=3.80 | totalMs=3.80
2026-04-20 10:27:04.739 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=10:27:04.739
2026-04-20 10:27:04.794 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=54.41
2026-04-20 10:27:04.798 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=59.08 | totalMs=59.08
2026-04-20 10:27:05.709 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:27:05.709
2026-04-20 10:27:16.826 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=10:27:16.826
2026-04-20 10:27:16.877 | step 2 | route=SPOC_Entry_Save | empId=406 | query=IT_Ticket_Update_SPOC | queryMs=50.95
2026-04-20 10:27:16.897 | step 2 | route=SPOC_Entry_Save | empId=406 | query=IT_Ticket_Update_SPOC | queryMs=13.66
2026-04-20 10:27:16.904 | step 2 | route=SPOC_Entry_Save | empId=406 | query=IT_Ticket_Update_SPOC | queryMs=1.56
2026-04-20 10:27:16.909 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=83.03 | totalMs=83.03
2026-04-20 10:27:16.909 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=10:27:16.909
2026-04-20 10:27:16.911 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-04-20 10:27:16.913 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-20 10:27:16.914 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-20 10:27:16.914 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=5.44 | totalMs=5.44
2026-04-20 10:27:19.141 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=10:27:19.141
2026-04-20 10:27:19.143 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-20 10:27:19.148 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-20 10:27:19.153 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-20 10:27:19.156 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=14.74 | totalMs=14.74
2026-04-20 10:27:20.391 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=10:27:20.391
2026-04-20 10:27:20.393 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-20 10:27:20.394 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-20 10:27:20.396 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-20 10:27:20.396 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=5.49 | totalMs=5.49
2026-04-20 10:27:21.826 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=10:27:21.826
2026-04-20 10:27:21.843 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=15.83
2026-04-20 10:27:21.843 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=16.74 | totalMs=16.74
2026-04-20 10:27:22.531 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:27:22.531
2026-04-20 10:33:50.636 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:33:50.636
2026-04-20 10:33:50.723 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=86.53
2026-04-20 10:33:50.733 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-04-20 10:33:50.746 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.45
2026-04-20 10:33:50.759 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-04-20 10:33:50.857 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=97.65
2026-04-20 10:33:50.878 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=21.2
2026-04-20 10:33:50.879 | step 3 | route=IT_Ticket | empId=51415 | apiMs=242.46 | totalMs=242.46
2026-04-20 10:33:50.879 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:33:50.879
2026-04-20 10:33:50.939 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=59.14
2026-04-20 10:33:50.954 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=14.78
2026-04-20 10:33:50.966 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=12.36
2026-04-20 10:33:50.967 | step 3 | route=IT_Ticket | empId=51415 | apiMs=87.67 | totalMs=87.67
2026-04-20 10:34:12.454 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:34:12.454
2026-04-20 10:34:12.554 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=96.39
2026-04-20 10:34:12.557 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=102.50 | totalMs=102.50
2026-04-20 10:34:15.749 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:34:15.749
2026-04-20 10:34:15.792 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=40.04
2026-04-20 10:34:15.795 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=46.31 | totalMs=46.31
2026-04-20 10:34:28.906 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:34:28.906
2026-04-20 10:34:28.916 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-20 10:34:28.919 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.79 | totalMs=13.79
2026-04-20 10:34:28.922 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:34:28.922
2026-04-20 10:34:28.945 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=19.58
2026-04-20 10:34:28.948 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=26.00 | totalMs=26.00
2026-04-20 10:34:28.949 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:34:28.949
2026-04-20 10:34:28.970 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.91
2026-04-20 10:34:28.970 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=21.71 | totalMs=21.71
2026-04-20 10:34:28.971 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:34:28.971
2026-04-20 10:34:28.972 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-20 10:34:28.973 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.68 | totalMs=1.68
2026-04-20 10:34:30.232 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:34:30.232
2026-04-20 10:34:30.242 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-04-20 10:34:30.243 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-20 10:34:30.244 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-20 10:34:30.246 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-20 10:34:30.247 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-20 10:34:30.252 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=4.3
2026-04-20 10:34:30.252 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.11 | totalMs=20.11
2026-04-20 10:34:30.252 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:34:30.252
2026-04-20 10:34:30.254 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-20 10:34:30.255 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-20 10:34:30.256 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-20 10:34:30.257 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.06 | totalMs=4.06
2026-04-20 10:34:39.514 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:34:39.514
2026-04-20 10:34:39.563 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=48.77
2026-04-20 10:34:39.563 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=49.76 | totalMs=49.76
2026-04-20 10:34:42.409 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:34:42.409
2026-04-20 10:34:42.424 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.91
2026-04-20 10:34:42.428 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.92 | totalMs=18.92
2026-04-20 10:34:50.251 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:34:50.251
2026-04-20 10:34:50.261 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-20 10:34:50.265 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.97 | totalMs=13.97
2026-04-20 10:34:50.268 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:34:50.268
2026-04-20 10:34:50.290 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=19.64
2026-04-20 10:34:50.292 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=24.01 | totalMs=24.01
2026-04-20 10:34:50.292 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:34:50.292
2026-04-20 10:34:50.294 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-20 10:34:50.294 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.03 | totalMs=2.03
2026-04-20 10:34:50.295 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:34:50.295
2026-04-20 10:34:50.296 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-20 10:34:50.296 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.55 | totalMs=1.55
2026-04-20 10:34:52.174 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:34:52.174
2026-04-20 10:34:52.184 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-20 10:34:52.185 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-20 10:34:52.187 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-20 10:34:52.188 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-20 10:34:52.189 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.71
2026-04-20 10:34:52.190 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=0.84
2026-04-20 10:34:52.190 | step 3 | route=IT_Ticket | empId=51415 | apiMs=16.79 | totalMs=16.79
2026-04-20 10:34:52.191 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:34:52.191
2026-04-20 10:34:52.192 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-20 10:34:52.193 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-20 10:34:52.194 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-20 10:34:52.195 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.93 | totalMs=3.93
2026-04-20 10:35:01.116 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:35:01.116
2026-04-20 10:35:01.182 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=65.05
2026-04-20 10:35:01.182 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=66.11 | totalMs=66.11
2026-04-20 10:35:02.710 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:35:02.710
2026-04-20 10:35:02.720 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=8.92
2026-04-20 10:35:02.726 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=2.83
2026-04-20 10:35:02.742 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=12.97
2026-04-20 10:35:02.746 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-20 10:35:02.747 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=0.71
2026-04-20 10:35:02.750 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=2.64
2026-04-20 10:35:02.751 | step 3 | route=IT_Ticket | empId=1654 | apiMs=40.47 | totalMs=40.47
2026-04-20 10:35:02.751 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:35:02.751
2026-04-20 10:35:02.756 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=3.91
2026-04-20 10:35:02.756 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.56
2026-04-20 10:35:02.760 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=3.02
2026-04-20 10:35:02.760 | step 3 | route=IT_Ticket | empId=1654 | apiMs=9.01 | totalMs=9.01
2026-04-20 10:35:13.096 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:35:13.096
2026-04-20 10:35:13.431 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=334.05
2026-04-20 10:35:13.432 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=335.27 | totalMs=335.27
2026-04-20 10:35:20.154 | step 1 | route=Ticket_Entry_SPOC_Module | empId=1654 | query called at=10:35:20.154
2026-04-20 10:35:20.196 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:20.196
2026-04-20 10:35:20.206 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-04-20 10:35:20.207 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.62 | totalMs=10.62
2026-04-20 10:35:20.207 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:20.207
2026-04-20 10:35:20.229 | step 2 | route=Ticket_Entry_SPOC_Module | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=73.71
2026-04-20 10:35:20.232 | step 3 | route=Ticket_Entry_SPOC_Module | empId=1654 | apiMs=77.71 | totalMs=77.71
2026-04-20 10:35:20.233 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=25.66
2026-04-20 10:35:20.238 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=30.19 | totalMs=30.19
2026-04-20 10:35:20.238 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:20.238
2026-04-20 10:35:20.239 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-20 10:35:20.240 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.87 | totalMs=1.87
2026-04-20 10:35:20.240 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:20.240
2026-04-20 10:35:20.244 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.74
2026-04-20 10:35:20.245 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=4.42 | totalMs=4.42
2026-04-20 10:35:22.072 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:35:22.072
2026-04-20 10:35:22.082 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-20 10:35:22.083 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-20 10:35:22.085 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-20 10:35:22.086 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-20 10:35:22.087 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-20 10:35:22.089 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.02
2026-04-20 10:35:22.089 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.50 | totalMs=17.50
2026-04-20 10:35:22.089 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:35:22.089
2026-04-20 10:35:22.091 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-20 10:35:22.092 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-20 10:35:22.093 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-20 10:35:22.094 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.22 | totalMs=4.22
2026-04-20 10:35:22.649 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query called at=10:35:22.649
2026-04-20 10:35:22.682 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=29.06
2026-04-20 10:35:22.685 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=1654 | apiMs=35.58 | totalMs=35.58
2026-04-20 10:35:30.850 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:35:30.850
2026-04-20 10:35:30.893 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=42.81
2026-04-20 10:35:30.894 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=43.88 | totalMs=43.88
2026-04-20 10:35:33.826 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:35:33.826
2026-04-20 10:35:33.863 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=35.75
2026-04-20 10:35:33.866 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=39.63 | totalMs=39.63
2026-04-20 10:35:50.914 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:50.914
2026-04-20 10:35:50.926 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-04-20 10:35:50.930 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=16.18 | totalMs=16.18
2026-04-20 10:35:50.933 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:50.933
2026-04-20 10:35:50.944 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=8.54
2026-04-20 10:35:50.952 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.21 | totalMs=19.21
2026-04-20 10:35:50.952 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:50.952
2026-04-20 10:35:50.954 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-20 10:35:50.954 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.80 | totalMs=1.80
2026-04-20 10:35:50.954 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:35:50.954
2026-04-20 10:35:50.955 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.57
2026-04-20 10:35:50.956 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.24 | totalMs=1.24
2026-04-20 10:35:52.909 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:35:52.909
2026-04-20 10:35:52.921 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-04-20 10:35:52.922 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-20 10:35:52.923 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-04-20 10:35:52.924 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-20 10:35:52.925 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.77
2026-04-20 10:35:52.930 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=4.91
2026-04-20 10:35:52.931 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.87 | totalMs=21.87
2026-04-20 10:35:52.931 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:35:52.931
2026-04-20 10:35:52.933 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-20 10:35:52.934 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-04-20 10:35:52.935 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-20 10:35:52.935 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.77 | totalMs=3.77
2026-04-20 10:36:07.220 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:36:07.220
2026-04-20 10:36:07.276 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.11
2026-04-20 10:36:07.276 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=56.10 | totalMs=56.10
2026-04-20 10:36:09.766 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:36:09.766
2026-04-20 10:36:09.796 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=26.51
2026-04-20 10:36:09.799 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=32.56 | totalMs=32.56
2026-04-20 10:36:19.828 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:36:19.828
2026-04-20 10:36:19.839 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-20 10:36:19.839 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.10 | totalMs=11.10
2026-04-20 10:36:19.840 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:36:19.840
2026-04-20 10:36:19.861 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=20.58
2026-04-20 10:36:19.864 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=23.63 | totalMs=23.63
2026-04-20 10:36:19.864 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:36:19.864
2026-04-20 10:36:19.866 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-20 10:36:19.866 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.42 | totalMs=2.42
2026-04-20 10:36:19.867 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:36:19.867
2026-04-20 10:36:19.868 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-20 10:36:19.869 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.63 | totalMs=1.63
2026-04-20 10:36:21.641 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:36:21.641
2026-04-20 10:36:21.651 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-04-20 10:36:21.653 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-20 10:36:21.654 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-20 10:36:21.655 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-20 10:36:21.657 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-20 10:36:21.658 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.13
2026-04-20 10:36:21.658 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.02 | totalMs=17.02
2026-04-20 10:36:21.659 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:36:21.659
2026-04-20 10:36:21.660 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-20 10:36:21.661 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-20 10:36:21.663 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-20 10:36:21.663 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.22 | totalMs=4.22
2026-04-20 10:36:41.449 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:36:41.449
2026-04-20 10:36:41.586 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=136.22
2026-04-20 10:36:41.587 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=137.30 | totalMs=137.30
2026-04-20 10:36:42.120 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:36:42.120
2026-04-20 10:36:50.009 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:36:50.009
2026-04-20 10:36:50.077 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=67.15
2026-04-20 10:36:50.139 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=39.56
2026-04-20 10:36:50.183 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=24.47
2026-04-20 10:36:50.237 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=35.48
2026-04-20 10:36:50.286 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=30.52
2026-04-20 10:36:50.303 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=293.90 | totalMs=293.90
2026-04-20 10:36:50.303 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:36:50.303
2026-04-20 10:36:50.317 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.75
2026-04-20 10:36:50.330 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.58
2026-04-20 10:36:50.342 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.27
2026-04-20 10:36:50.342 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=39.18 | totalMs=39.18
2026-04-20 10:36:52.165 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:36:52.165
2026-04-20 10:36:52.180 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.91
2026-04-20 10:36:52.199 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.16
2026-04-20 10:36:52.209 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.01
2026-04-20 10:36:52.209 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=43.98 | totalMs=43.98
2026-04-20 10:36:53.227 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:36:53.227
2026-04-20 10:36:53.235 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.12
2026-04-20 10:36:53.244 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-04-20 10:36:53.252 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.03
2026-04-20 10:36:53.252 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=25.18 | totalMs=25.18
2026-04-20 10:36:54.255 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:36:54.255
2026-04-20 10:36:54.257 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-04-20 10:36:54.258 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-04-20 10:36:54.259 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-04-20 10:36:54.260 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.69 | totalMs=4.69
2026-04-20 10:36:55.460 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:36:55.460
2026-04-20 10:36:55.470 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.1
2026-04-20 10:36:55.478 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.12
2026-04-20 10:36:55.481 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.08
2026-04-20 10:36:55.481 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=21.23 | totalMs=21.23
2026-04-20 10:36:57.052 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:36:57.052
2026-04-20 10:36:57.093 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=38.36
2026-04-20 10:36:57.096 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=44.43 | totalMs=44.43
2026-04-20 10:36:57.643 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:36:57.643
2026-04-20 10:41:44.521 | step 1 | route=IT_TicketPost | empId=1654 | query called at=10:41:44.521
2026-04-20 10:41:44.532 | step 2 | route=IT_TicketPost | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-04-20 10:41:44.533 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=11.64 | totalMs=11.64
2026-04-20 10:41:44.533 | step 1 | route=IT_TicketPost | empId=1654 | query called at=10:41:44.533
2026-04-20 10:41:45.276 | step 2 | route=IT_TicketPost | empId=1654 | query=IT_Ticket_Save_SPOC | queryMs=742.36
2026-04-20 10:41:45.289 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=755.73 | totalMs=755.73
2026-04-20 10:41:45.290 | step 1 | route=IT_TicketPost | empId=1654 | query called at=10:41:45.290
2026-04-20 10:41:45.299 | step 2 | route=IT_TicketPost | empId=1654 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.41
2026-04-20 10:41:45.299 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=9.25 | totalMs=9.25
2026-04-20 10:41:49.921 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:41:49.921
2026-04-20 10:41:49.938 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=16.78
2026-04-20 10:41:49.946 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=7.69
2026-04-20 10:41:49.956 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=9.19
2026-04-20 10:41:49.964 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-04-20 10:41:49.974 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=9.66
2026-04-20 10:41:49.983 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=8.51
2026-04-20 10:41:49.983 | step 3 | route=IT_Ticket | empId=1654 | apiMs=62.72 | totalMs=62.72
2026-04-20 10:41:49.984 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:41:49.984
2026-04-20 10:41:49.991 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=7.06
2026-04-20 10:41:50.004 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=12.08
2026-04-20 10:41:50.020 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=16.12
2026-04-20 10:41:50.020 | step 3 | route=IT_Ticket | empId=1654 | apiMs=36.60 | totalMs=36.60
2026-04-20 10:41:53.431 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:41:53.431
2026-04-20 10:41:53.461 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=30.26
2026-04-20 10:41:53.462 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=31.26 | totalMs=31.26
2026-04-20 10:41:56.110 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:41:56.110
2026-04-20 10:41:56.122 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-04-20 10:41:56.125 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.10 | totalMs=15.10
2026-04-20 10:42:04.012 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:04.012
2026-04-20 10:42:04.023 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-20 10:42:04.026 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.94 | totalMs=13.94
2026-04-20 10:42:04.029 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:04.029
2026-04-20 10:42:04.090 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=57.89
2026-04-20 10:42:04.093 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=63.42 | totalMs=63.42
2026-04-20 10:42:04.093 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:04.093
2026-04-20 10:42:04.095 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-04-20 10:42:04.095 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.28 | totalMs=2.28
2026-04-20 10:42:04.096 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:42:04.096
2026-04-20 10:42:04.097 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-20 10:42:04.097 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.66 | totalMs=1.66
2026-04-20 10:42:05.711 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:42:05.711
2026-04-20 10:42:05.729 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.44
2026-04-20 10:42:05.738 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.29
2026-04-20 10:42:05.746 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-04-20 10:42:05.755 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-04-20 10:42:05.763 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.24
2026-04-20 10:42:05.772 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=8.42
2026-04-20 10:42:05.772 | step 3 | route=IT_Ticket | empId=51415 | apiMs=61.23 | totalMs=61.23
2026-04-20 10:42:05.773 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:42:05.773
2026-04-20 10:42:05.781 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.32
2026-04-20 10:42:05.789 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-20 10:42:05.798 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-04-20 10:42:05.798 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.23 | totalMs=25.23
2026-04-20 10:42:06.861 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:42:06.861
2026-04-20 10:42:06.895 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.23
2026-04-20 10:42:06.898 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.02 | totalMs=37.02
2026-04-20 10:42:07.330 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:42:07.330
2026-04-20 10:42:13.682 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:42:13.682
2026-04-20 10:42:13.718 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=35.27
2026-04-20 10:42:13.723 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=41.46 | totalMs=41.46
2026-04-20 10:42:13.726 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:42:13.726
2026-04-20 10:42:13.731 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-20 10:42:13.732 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-20 10:42:13.734 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-20 10:42:13.734 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.62 | totalMs=7.62
2026-04-20 10:42:15.696 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:42:15.696
2026-04-20 10:42:15.747 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=50.65
2026-04-20 10:42:15.748 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=51.54 | totalMs=51.54
2026-04-20 10:42:16.164 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:42:16.164
2026-04-20 10:44:00.404 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:44:00.404
2026-04-20 10:44:00.477 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=72.43
2026-04-20 10:44:00.477 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=73.49 | totalMs=73.49
2026-04-20 10:44:12.117 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:44:12.117
2026-04-20 10:44:12.128 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-20 10:44:12.131 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.91 | totalMs=13.91
2026-04-20 10:44:25.644 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:44:25.644
2026-04-20 10:44:25.654 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-04-20 10:44:25.655 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-20 10:44:25.656 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-20 10:44:25.658 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-20 10:44:25.659 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-20 10:44:25.660 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=0.96
2026-04-20 10:44:25.660 | step 3 | route=IT_Ticket | empId=50822 | apiMs=16.83 | totalMs=16.83
2026-04-20 10:44:25.661 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:44:25.661
2026-04-20 10:44:25.662 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-20 10:44:25.663 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-20 10:44:25.665 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-20 10:44:25.665 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.00 | totalMs=4.00
2026-04-20 10:44:51.567 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:44:51.567
2026-04-20 10:44:51.578 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-20 10:44:51.582 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-20 10:44:51.587 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-20 10:44:51.591 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-20 10:44:51.592 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-20 10:44:51.594 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.7
2026-04-20 10:44:51.595 | step 3 | route=IT_Ticket | empId=50822 | apiMs=27.82 | totalMs=27.82
2026-04-20 10:44:51.595 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:44:51.595
2026-04-20 10:44:51.597 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-20 10:44:51.598 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-20 10:44:51.600 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-20 10:44:51.600 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.66 | totalMs=4.66
2026-04-20 10:46:09.320 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50822 | query called at=10:46:09.320
2026-04-20 10:46:09.590 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=268.7
2026-04-20 10:46:09.592 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50822 | apiMs=272.19 | totalMs=272.19
2026-04-20 10:46:12.343 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query called at=10:46:12.343
2026-04-20 10:46:12.393 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=50.32
2026-04-20 10:46:12.397 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50822 | apiMs=54.11 | totalMs=54.11
2026-04-20 10:46:23.940 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:46:23.940
2026-04-20 10:46:23.952 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-04-20 10:46:23.955 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.24 | totalMs=15.24
2026-04-20 10:46:23.958 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:46:23.958
2026-04-20 10:46:23.966 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=5.39
2026-04-20 10:46:23.995 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=36.72 | totalMs=36.72
2026-04-20 10:46:23.995 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:46:23.995
2026-04-20 10:46:24.000 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.25
2026-04-20 10:46:24.000 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=4.94 | totalMs=4.94
2026-04-20 10:46:24.001 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:46:24.001
2026-04-20 10:46:24.009 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.66
2026-04-20 10:46:24.009 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.53 | totalMs=8.53
2026-04-20 10:46:25.655 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:46:25.655
2026-04-20 10:46:25.665 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-04-20 10:46:25.667 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-20 10:46:25.669 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-20 10:46:25.670 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-20 10:46:25.672 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-20 10:46:25.674 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.27
2026-04-20 10:46:25.674 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.59 | totalMs=18.59
2026-04-20 10:46:25.674 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:46:25.674
2026-04-20 10:46:25.676 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-20 10:46:25.677 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-20 10:46:25.679 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-20 10:46:25.679 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.72 | totalMs=4.72
2026-04-20 10:46:42.173 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:46:42.173
2026-04-20 10:46:42.196 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=22.07
2026-04-20 10:46:42.201 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=28.08 | totalMs=28.08
2026-04-20 10:46:42.831 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:46:42.831
2026-04-20 10:46:47.517 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:47.517
2026-04-20 10:46:47.581 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=63.64
2026-04-20 10:46:47.632 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=115.26 | totalMs=115.26
2026-04-20 10:46:47.635 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:46:47.635
2026-04-20 10:46:47.640 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-20 10:46:47.641 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-20 10:46:47.642 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-20 10:46:47.643 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.32 | totalMs=7.32
2026-04-20 10:46:49.659 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:46:49.659
2026-04-20 10:46:49.690 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.14
2026-04-20 10:46:49.690 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.09 | totalMs=31.09
2026-04-20 10:46:50.142 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:46:50.142
2026-04-20 10:47:19.886 | step 1 | route=IT_TicketPost | empId=50822 | query called at=10:47:19.886
2026-04-20 10:47:19.898 | step 2 | route=IT_TicketPost | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-20 10:47:19.901 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=14.64 | totalMs=14.64
2026-04-20 10:47:19.904 | step 1 | route=IT_TicketPost | empId=50822 | query called at=10:47:19.904
2026-04-20 10:47:19.950 | step 2 | route=IT_TicketPost | empId=50822 | query=IT_Ticket_Save_SPOC | queryMs=42.89
2026-04-20 10:47:19.952 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=47.73 | totalMs=47.73
2026-04-20 10:47:19.952 | step 1 | route=IT_TicketPost | empId=50822 | query called at=10:47:19.952
2026-04-20 10:47:19.954 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-20 10:47:19.954 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=2.06 | totalMs=2.06
2026-04-20 10:47:19.955 | step 1 | route=IT_TicketPost | empId=50822 | query called at=10:47:19.955
2026-04-20 10:47:19.956 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-20 10:47:19.956 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=1.48 | totalMs=1.48
2026-04-20 10:47:20.208 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:47:20.208
2026-04-20 10:47:20.219 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-04-20 10:47:20.221 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-20 10:47:20.222 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-20 10:47:20.223 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-20 10:47:20.225 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-20 10:47:20.226 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.04
2026-04-20 10:47:20.227 | step 3 | route=IT_Ticket | empId=50822 | apiMs=18.02 | totalMs=18.02
2026-04-20 10:47:20.227 | step 1 | route=IT_Ticket | empId=50822 | query called at=10:47:20.227
2026-04-20 10:47:20.228 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-20 10:47:20.230 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-20 10:47:20.231 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-20 10:47:20.231 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.14 | totalMs=4.14
2026-04-20 10:53:05.737 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:53:05.737
2026-04-20 10:53:05.748 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-04-20 10:53:05.753 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-20 10:53:05.757 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-20 10:53:05.761 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-20 10:53:05.763 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-04-20 10:53:05.764 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=1.47
2026-04-20 10:53:05.765 | step 3 | route=IT_Ticket | empId=65388 | apiMs=27.85 | totalMs=27.85
2026-04-20 10:53:05.765 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:53:05.765
2026-04-20 10:53:05.767 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-20 10:53:05.768 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-20 10:53:05.769 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-20 10:53:05.770 | step 3 | route=IT_Ticket | empId=65388 | apiMs=4.63 | totalMs=4.63
2026-04-20 10:53:16.661 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65388 | query called at=10:53:16.661
2026-04-20 10:53:16.803 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=140.35
2026-04-20 10:53:16.806 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65388 | apiMs=144.32 | totalMs=144.32
2026-04-20 10:53:19.069 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query called at=10:53:19.069
2026-04-20 10:53:19.082 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=12.51
2026-04-20 10:53:19.085 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65388 | apiMs=16.08 | totalMs=16.08
2026-04-20 10:57:46.143 | step 1 | route=IT_TicketPost | empId=65388 | query called at=10:57:46.143
2026-04-20 10:57:46.184 | step 2 | route=IT_TicketPost | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=40.73
2026-04-20 10:57:46.185 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=41.90 | totalMs=41.90
2026-04-20 10:57:46.185 | step 1 | route=IT_TicketPost | empId=65388 | query called at=10:57:46.185
2026-04-20 10:57:46.320 | step 2 | route=IT_TicketPost | empId=65388 | query=IT_Ticket_Save_SPOC | queryMs=134.06
2026-04-20 10:57:46.345 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=159.15 | totalMs=159.15
2026-04-20 10:57:46.345 | step 1 | route=IT_TicketPost | empId=65388 | query called at=10:57:46.345
2026-04-20 10:57:46.369 | step 2 | route=IT_TicketPost | empId=65388 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.29
2026-04-20 10:57:46.369 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=24.20 | totalMs=24.20
2026-04-20 10:57:46.370 | step 1 | route=IT_TicketPost | empId=65388 | query called at=10:57:46.370
2026-04-20 10:57:46.383 | step 2 | route=IT_TicketPost | empId=65388 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.95
2026-04-20 10:57:46.384 | step 3 | route=IT_TicketPost | empId=65388 | apiMs=13.72 | totalMs=13.72
2026-04-20 10:57:46.607 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:57:46.607
2026-04-20 10:57:46.618 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-20 10:57:46.624 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=6.33
2026-04-20 10:57:46.640 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=15.08
2026-04-20 10:57:46.650 | step 2 | route=IT_Ticket | empId=65388 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-04-20 10:57:46.658 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_it_Ticket_Details | queryMs=7.36
2026-04-20 10:57:46.659 | step 2 | route=IT_Ticket | empId=65388 | query=VMS_Comp_login_proc | queryMs=1.07
2026-04-20 10:57:46.659 | step 3 | route=IT_Ticket | empId=65388 | apiMs=52.55 | totalMs=52.55
2026-04-20 10:57:46.660 | step 1 | route=IT_Ticket | empId=65388 | query called at=10:57:46.660
2026-04-20 10:57:46.661 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-20 10:57:46.662 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-20 10:57:46.663 | step 2 | route=IT_Ticket | empId=65388 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-20 10:57:46.664 | step 3 | route=IT_Ticket | empId=65388 | apiMs=3.94 | totalMs=3.94
2026-04-20 11:04:56.455 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:04:56.455
2026-04-20 11:04:56.512 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=56.39
2026-04-20 11:04:56.517 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-20 11:04:56.521 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-20 11:04:56.524 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-20 11:04:56.545 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=19.75
2026-04-20 11:04:56.549 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=4.22
2026-04-20 11:04:56.549 | step 3 | route=IT_Ticket | empId=49680 | apiMs=94.60 | totalMs=94.60
2026-04-20 11:04:56.550 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:04:56.550
2026-04-20 11:04:56.564 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=13.81
2026-04-20 11:04:56.565 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-20 11:04:56.567 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-20 11:04:56.567 | step 3 | route=IT_Ticket | empId=49680 | apiMs=17.10 | totalMs=17.10
2026-04-20 11:05:08.629 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49680 | query called at=11:05:08.629
2026-04-20 11:05:08.824 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=194.15
2026-04-20 11:05:08.824 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49680 | apiMs=195.11 | totalMs=195.11
2026-04-20 11:05:11.510 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query called at=11:05:11.510
2026-04-20 11:05:11.532 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=18.72
2026-04-20 11:05:11.535 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49680 | apiMs=25.23 | totalMs=25.23
2026-04-20 11:06:51.209 | step 1 | route=IT_TicketPost | empId=49680 | query called at=11:06:51.209
2026-04-20 11:06:51.221 | step 2 | route=IT_TicketPost | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-04-20 11:06:51.224 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=14.90 | totalMs=14.90
2026-04-20 11:06:51.227 | step 1 | route=IT_TicketPost | empId=49680 | query called at=11:06:51.227
2026-04-20 11:06:51.254 | step 2 | route=IT_TicketPost | empId=49680 | query=IT_Ticket_Save_SPOC | queryMs=23.75
2026-04-20 11:06:51.256 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=29.44 | totalMs=29.44
2026-04-20 11:06:51.257 | step 1 | route=IT_TicketPost | empId=49680 | query called at=11:06:51.257
2026-04-20 11:06:51.259 | step 2 | route=IT_TicketPost | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.21
2026-04-20 11:06:51.260 | step 3 | route=IT_TicketPost | empId=49680 | apiMs=3.00 | totalMs=3.00
2026-04-20 11:06:52.732 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:06:52.732
2026-04-20 11:06:52.744 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=12.05
2026-04-20 11:06:52.747 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=2.25
2026-04-20 11:06:52.749 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-20 11:06:52.750 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-20 11:06:52.752 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-20 11:06:52.754 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=1.74
2026-04-20 11:06:52.754 | step 3 | route=IT_Ticket | empId=49680 | apiMs=22.20 | totalMs=22.20
2026-04-20 11:06:52.755 | step 1 | route=IT_Ticket | empId=49680 | query called at=11:06:52.755
2026-04-20 11:06:52.756 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-20 11:06:52.758 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-04-20 11:06:52.759 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-20 11:06:52.760 | step 3 | route=IT_Ticket | empId=49680 | apiMs=5.22 | totalMs=5.22
2026-04-20 11:08:07.149 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=11:08:07.149
2026-04-20 11:08:07.210 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=61.34
2026-04-20 11:08:07.211 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=62.34 | totalMs=62.34
2026-04-20 11:08:07.878 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:08:07.878
2026-04-20 11:08:13.011 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=11:08:13.011
2026-04-20 11:08:13.056 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=IT_Ticket_Update_SPOC | queryMs=43.95
2026-04-20 11:08:13.061 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=49.58 | totalMs=49.58
2026-04-20 11:08:13.064 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=11:08:13.064
2026-04-20 11:08:13.068 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-20 11:08:13.069 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-20 11:08:13.071 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-20 11:08:13.071 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=7.12 | totalMs=7.12
2026-04-20 11:08:19.512 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=11:08:19.512
2026-04-20 11:08:19.541 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=28.49
2026-04-20 11:08:19.542 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=29.42 | totalMs=29.42
2026-04-20 11:08:19.864 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:08:19.864
2026-04-20 11:13:00.996 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:13:00.996
2026-04-20 11:13:01.040 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=43.62
2026-04-20 11:13:01.045 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-20 11:13:01.049 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-20 11:13:01.053 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-20 11:13:01.082 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=28.07
2026-04-20 11:13:01.087 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=5.46
2026-04-20 11:13:01.088 | step 3 | route=IT_Ticket | empId=6770 | apiMs=92.33 | totalMs=92.33
2026-04-20 11:13:01.088 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:13:01.088
2026-04-20 11:13:01.109 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=20.15
2026-04-20 11:13:01.111 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-20 11:13:01.112 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-20 11:13:01.112 | step 3 | route=IT_Ticket | empId=6770 | apiMs=24.01 | totalMs=24.01
2026-04-20 11:13:07.727 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=11:13:07.727
2026-04-20 11:13:07.849 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=121.48
2026-04-20 11:13:07.850 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=122.78 | totalMs=122.78
2026-04-20 11:13:10.824 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=11:13:10.824
2026-04-20 11:13:10.841 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=16.07
2026-04-20 11:13:10.844 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=19.92 | totalMs=19.92
2026-04-20 11:13:57.663 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:13:57.663
2026-04-20 11:13:57.673 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-04-20 11:13:57.674 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=10.66 | totalMs=10.66
2026-04-20 11:13:57.674 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:13:57.674
2026-04-20 11:13:57.819 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=144.56
2026-04-20 11:13:57.895 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=220.48 | totalMs=220.48
2026-04-20 11:13:57.895 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:13:57.895
2026-04-20 11:13:57.911 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.45
2026-04-20 11:13:57.912 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=16.34 | totalMs=16.34
2026-04-20 11:13:57.912 | step 1 | route=IT_TicketPost | empId=6770 | query called at=11:13:57.912
2026-04-20 11:13:57.913 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-20 11:13:57.914 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=1.52 | totalMs=1.52
2026-04-20 11:13:59.113 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:13:59.113
2026-04-20 11:13:59.131 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=17.35
2026-04-20 11:13:59.137 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=5.26
2026-04-20 11:13:59.138 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-20 11:13:59.140 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-20 11:13:59.150 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=9.83
2026-04-20 11:13:59.162 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=11.46
2026-04-20 11:13:59.162 | step 3 | route=IT_Ticket | empId=6770 | apiMs=49.01 | totalMs=49.01
2026-04-20 11:13:59.163 | step 1 | route=IT_Ticket | empId=6770 | query called at=11:13:59.163
2026-04-20 11:13:59.164 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-04-20 11:13:59.166 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-20 11:13:59.167 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-20 11:13:59.167 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.70 | totalMs=4.70
2026-04-20 11:41:34.224 | step 1 | route=IT_Ticket | empId=48116 | query called at=11:41:34.224
2026-04-20 11:41:34.254 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=29.66
2026-04-20 11:41:34.256 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.92
2026-04-20 11:41:34.259 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.91
2026-04-20 11:41:34.261 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2
2026-04-20 11:41:34.278 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=16.74
2026-04-20 11:41:34.284 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=5.02
2026-04-20 11:41:34.284 | step 3 | route=IT_Ticket | empId=48116 | apiMs=60.40 | totalMs=60.40
2026-04-20 11:41:34.284 | step 1 | route=IT_Ticket | empId=48116 | query called at=11:41:34.284
2026-04-20 11:41:34.297 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=11.6
2026-04-20 11:41:34.300 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=2.8
2026-04-20 11:41:34.303 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=2.47
2026-04-20 11:41:34.303 | step 3 | route=IT_Ticket | empId=48116 | apiMs=18.53 | totalMs=18.53
2026-04-20 11:41:40.730 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=11:41:40.730
2026-04-20 11:41:41.041 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=310.31
2026-04-20 11:41:41.045 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=314.29 | totalMs=314.29
2026-04-20 11:41:42.381 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=11:41:42.381
2026-04-20 11:41:42.394 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=12.3
2026-04-20 11:41:42.397 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=16.49 | totalMs=16.49
2026-04-20 11:42:27.262 | step 1 | route=IT_TicketPost | empId=48116 | query called at=11:42:27.262
2026-04-20 11:42:27.274 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.47
2026-04-20 11:42:27.274 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=12.53 | totalMs=12.53
2026-04-20 11:42:27.275 | step 1 | route=IT_TicketPost | empId=48116 | query called at=11:42:27.275
2026-04-20 11:42:27.506 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=230.52
2026-04-20 11:42:27.512 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=237.18 | totalMs=237.18
2026-04-20 11:42:27.513 | step 1 | route=IT_TicketPost | empId=48116 | query called at=11:42:27.513
2026-04-20 11:42:27.540 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.57
2026-04-20 11:42:27.540 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=27.64 | totalMs=27.64
2026-04-20 11:42:31.841 | step 1 | route=IT_Ticket | empId=48116 | query called at=11:42:31.841
2026-04-20 11:42:31.853 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-04-20 11:42:31.856 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.51
2026-04-20 11:42:31.859 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.36
2026-04-20 11:42:31.862 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.99
2026-04-20 11:42:31.865 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=2.04
2026-04-20 11:42:31.873 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=7.7
2026-04-20 11:42:31.873 | step 3 | route=IT_Ticket | empId=48116 | apiMs=31.88 | totalMs=31.88
2026-04-20 11:42:31.874 | step 1 | route=IT_Ticket | empId=48116 | query called at=11:42:31.874
2026-04-20 11:42:31.877 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=2.78
2026-04-20 11:42:31.880 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=3.26
2026-04-20 11:42:31.884 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=2.87
2026-04-20 11:42:31.884 | step 3 | route=IT_Ticket | empId=48116 | apiMs=10.30 | totalMs=10.30
2026-04-20 11:43:10.218 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=11:43:10.218
2026-04-20 11:43:10.271 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=52.15
2026-04-20 11:43:10.274 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=56.29 | totalMs=56.29
2026-04-20 11:43:10.837 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:10.837
2026-04-20 11:43:14.943 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=11:43:14.943
2026-04-20 11:43:14.974 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=30.48
2026-04-20 11:43:14.983 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=40.58 | totalMs=40.58
2026-04-20 11:43:14.986 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=11:43:14.986
2026-04-20 11:43:14.993 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.82
2026-04-20 11:43:14.996 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.74
2026-04-20 11:43:15.040 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=44.05
2026-04-20 11:43:15.041 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=54.22 | totalMs=54.22
2026-04-20 11:43:22.692 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=11:43:22.692
2026-04-20 11:43:22.710 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=17.03
2026-04-20 11:43:22.713 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=21.18 | totalMs=21.18
2026-04-20 11:43:23.130 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:23.130
2026-04-20 11:49:48.621 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:49:48.621
2026-04-20 11:58:02.600 | step 1 | route=IT_Ticket | empId=40895 | query called at=11:58:02.600
2026-04-20 11:58:02.682 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=81.46
2026-04-20 11:58:02.695 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=9.17
2026-04-20 11:58:02.704 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=5.65
2026-04-20 11:58:02.712 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=5.87
2026-04-20 11:58:02.773 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_it_Ticket_Details | queryMs=60.37
2026-04-20 11:58:02.792 | step 2 | route=IT_Ticket | empId=40895 | query=VMS_Comp_login_proc | queryMs=18.11
2026-04-20 11:58:02.792 | step 3 | route=IT_Ticket | empId=40895 | apiMs=191.67 | totalMs=191.67
2026-04-20 11:58:02.792 | step 1 | route=IT_Ticket | empId=40895 | query called at=11:58:02.792
2026-04-20 11:58:02.835 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=42.34
2026-04-20 11:58:02.844 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=8.4
2026-04-20 11:58:02.853 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=8.34
2026-04-20 11:58:02.853 | step 3 | route=IT_Ticket | empId=40895 | apiMs=60.67 | totalMs=60.67
2026-04-20 11:58:16.153 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40895 | query called at=11:58:16.153
2026-04-20 11:58:16.400 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=245.97
2026-04-20 11:58:16.403 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40895 | apiMs=249.95 | totalMs=249.95
2026-04-20 11:58:27.901 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40895 | query called at=11:58:27.901
2026-04-20 11:58:27.934 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=32.23
2026-04-20 11:58:27.938 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40895 | apiMs=36.08 | totalMs=36.08
2026-04-20 12:00:54.623 | step 1 | route=IT_TicketPost | empId=40895 | query called at=12:00:54.623
2026-04-20 12:00:54.636 | step 2 | route=IT_TicketPost | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-04-20 12:00:54.639 | step 3 | route=IT_TicketPost | empId=40895 | apiMs=16.27 | totalMs=16.27
2026-04-20 12:00:54.642 | step 1 | route=IT_TicketPost | empId=40895 | query called at=12:00:54.642
2026-04-20 12:00:54.714 | step 2 | route=IT_TicketPost | empId=40895 | query=IT_Ticket_Save_SPOC | queryMs=68.74
2026-04-20 12:00:54.718 | step 3 | route=IT_TicketPost | empId=40895 | apiMs=75.32 | totalMs=75.32
2026-04-20 12:00:54.718 | step 1 | route=IT_TicketPost | empId=40895 | query called at=12:00:54.718
2026-04-20 12:00:54.736 | step 2 | route=IT_TicketPost | empId=40895 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.57
2026-04-20 12:00:54.737 | step 3 | route=IT_TicketPost | empId=40895 | apiMs=18.43 | totalMs=18.43
2026-04-20 12:00:54.969 | step 1 | route=IT_Ticket | empId=40895 | query called at=12:00:54.969
2026-04-20 12:00:55.211 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=242.08
2026-04-20 12:00:55.216 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-20 12:00:55.220 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-20 12:00:55.223 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-20 12:00:55.268 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_it_Ticket_Details | queryMs=44.16
2026-04-20 12:00:55.509 | step 2 | route=IT_Ticket | empId=40895 | query=VMS_Comp_login_proc | queryMs=240.79
2026-04-20 12:00:55.510 | step 3 | route=IT_Ticket | empId=40895 | apiMs=541.08 | totalMs=541.08
2026-04-20 12:00:55.510 | step 1 | route=IT_Ticket | empId=40895 | query called at=12:00:55.510
2026-04-20 12:00:55.524 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=13.28
2026-04-20 12:00:55.526 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-20 12:00:55.527 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-20 12:00:55.528 | step 3 | route=IT_Ticket | empId=40895 | apiMs=17.15 | totalMs=17.15
2026-04-20 12:37:23.155 | step 1 | route=IT_Ticket | empId=12993 | query called at=12:37:23.155
2026-04-20 12:37:23.199 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=43.45
2026-04-20 12:37:23.204 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=2.06
2026-04-20 12:37:23.209 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-20 12:37:23.213 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-20 12:37:23.242 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=28.66
2026-04-20 12:37:23.249 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=6.91
2026-04-20 12:37:23.250 | step 3 | route=IT_Ticket | empId=12993 | apiMs=95.09 | totalMs=95.09
2026-04-20 12:37:23.250 | step 1 | route=IT_Ticket | empId=12993 | query called at=12:37:23.250
2026-04-20 12:37:23.270 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=19.74
2026-04-20 12:37:23.272 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-20 12:37:23.275 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=2.66
2026-04-20 12:37:23.276 | step 3 | route=IT_Ticket | empId=12993 | apiMs=25.13 | totalMs=25.13
2026-04-20 12:37:29.514 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=12:37:29.514
2026-04-20 12:37:29.705 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=190.61
2026-04-20 12:37:29.709 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=194.77 | totalMs=194.77
2026-04-20 12:37:31.838 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=12:37:31.838
2026-04-20 12:37:31.857 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=18.62
2026-04-20 12:37:31.861 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=22.43 | totalMs=22.43
2026-04-20 12:40:08.502 | step 1 | route=IT_TicketPost | empId=12993 | query called at=12:40:08.502
2026-04-20 12:40:08.513 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-20 12:40:08.513 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=10.97 | totalMs=10.97
2026-04-20 12:40:08.514 | step 1 | route=IT_TicketPost | empId=12993 | query called at=12:40:08.514
2026-04-20 12:40:08.533 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=19.05
2026-04-20 12:40:08.536 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=22.15 | totalMs=22.15
2026-04-20 12:40:08.536 | step 1 | route=IT_TicketPost | empId=12993 | query called at=12:40:08.536
2026-04-20 12:40:08.539 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-04-20 12:40:08.539 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.95 | totalMs=2.95
2026-04-20 12:40:08.540 | step 1 | route=IT_TicketPost | empId=12993 | query called at=12:40:08.540
2026-04-20 12:40:08.542 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-20 12:40:08.542 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.04 | totalMs=2.04
2026-04-20 12:40:10.117 | step 1 | route=IT_Ticket | empId=12993 | query called at=12:40:10.117
2026-04-20 12:40:10.131 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=13.03
2026-04-20 12:40:10.135 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=4.1
2026-04-20 12:40:10.142 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=6
2026-04-20 12:40:10.147 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=5.5
2026-04-20 12:40:10.151 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=3.47
2026-04-20 12:40:10.203 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=51.71
2026-04-20 12:40:10.204 | step 3 | route=IT_Ticket | empId=12993 | apiMs=86.60 | totalMs=86.60
2026-04-20 12:40:10.204 | step 1 | route=IT_Ticket | empId=12993 | query called at=12:40:10.204
2026-04-20 12:40:10.206 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.93
2026-04-20 12:40:10.208 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-20 12:40:10.210 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-20 12:40:10.210 | step 3 | route=IT_Ticket | empId=12993 | apiMs=6.05 | totalMs=6.05
2026-04-20 12:45:12.857 | step 1 | route=IT_Ticket | empId=51863 | query called at=12:45:12.857
2026-04-20 12:45:12.873 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=15.31
2026-04-20 12:45:12.882 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.22
2026-04-20 12:45:12.890 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=4.87
2026-04-20 12:45:12.931 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=35.46
2026-04-20 12:45:12.932 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-20 12:45:12.937 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=4.11
2026-04-20 12:45:12.937 | step 3 | route=IT_Ticket | empId=51863 | apiMs=80.46 | totalMs=80.46
2026-04-20 12:45:12.938 | step 1 | route=IT_Ticket | empId=51863 | query called at=12:45:12.938
2026-04-20 12:45:12.939 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-20 12:45:12.941 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-20 12:45:12.943 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-04-20 12:45:12.943 | step 3 | route=IT_Ticket | empId=51863 | apiMs=5.67 | totalMs=5.67
2026-04-20 12:45:20.984 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=12:45:20.984
2026-04-20 12:45:21.295 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=310.49
2026-04-20 12:45:21.298 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=314.47 | totalMs=314.47
2026-04-20 12:45:23.630 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=12:45:23.630
2026-04-20 12:45:23.752 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=121.05
2026-04-20 12:45:23.755 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=125.07 | totalMs=125.07
2026-04-20 12:46:37.215 | step 1 | route=IT_TicketPost | empId=51863 | query called at=12:46:37.215
2026-04-20 12:46:37.231 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=14.72
2026-04-20 12:46:37.234 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=18.65 | totalMs=18.65
2026-04-20 12:46:37.237 | step 1 | route=IT_TicketPost | empId=51863 | query called at=12:46:37.237
2026-04-20 12:46:37.296 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=56.16
2026-04-20 12:46:37.299 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=61.77 | totalMs=61.77
2026-04-20 12:46:37.299 | step 1 | route=IT_TicketPost | empId=51863 | query called at=12:46:37.299
2026-04-20 12:46:37.302 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-04-20 12:46:37.302 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=2.94 | totalMs=2.94
2026-04-20 12:46:39.859 | step 1 | route=IT_Ticket | empId=51863 | query called at=12:46:39.859
2026-04-20 12:46:39.869 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-20 12:46:39.871 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-20 12:46:39.873 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-20 12:46:39.874 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-20 12:46:39.876 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.66
2026-04-20 12:46:39.880 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=4.11
2026-04-20 12:46:39.881 | step 3 | route=IT_Ticket | empId=51863 | apiMs=21.65 | totalMs=21.65
2026-04-20 12:46:39.881 | step 1 | route=IT_Ticket | empId=51863 | query called at=12:46:39.881
2026-04-20 12:46:39.883 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-20 12:46:39.884 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-20 12:46:39.886 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-20 12:46:39.886 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.69 | totalMs=4.69
2026-04-20 12:54:06.411 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:54:06.411
2026-04-20 12:54:06.449 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=36.41
2026-04-20 12:54:06.450 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-20 12:54:06.452 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-20 12:54:06.453 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-20 12:54:06.468 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=14.96
2026-04-20 12:54:06.472 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=3.33
2026-04-20 12:54:06.473 | step 3 | route=IT_Ticket | empId=68488 | apiMs=61.03 | totalMs=61.03
2026-04-20 12:54:06.473 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:54:06.473
2026-04-20 12:54:06.484 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=10.97
2026-04-20 12:54:06.486 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-20 12:54:06.487 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-20 12:54:06.487 | step 3 | route=IT_Ticket | empId=68488 | apiMs=14.28 | totalMs=14.28
2026-04-20 12:54:14.397 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=12:54:14.397
2026-04-20 12:54:14.474 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=75.7
2026-04-20 12:54:14.477 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=79.79 | totalMs=79.79
2026-04-20 12:54:17.022 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=12:54:17.022
2026-04-20 12:54:17.064 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=41.42
2026-04-20 12:54:17.067 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=45.36 | totalMs=45.36
2026-04-20 12:55:34.827 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:55:34.827
2026-04-20 12:55:34.840 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=11.66
2026-04-20 12:55:34.843 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=15.84 | totalMs=15.84
2026-04-20 12:55:34.846 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:55:34.846
2026-04-20 12:55:34.908 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=58.41
2026-04-20 12:55:34.910 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=63.61 | totalMs=63.61
2026-04-20 12:55:34.910 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:55:34.910
2026-04-20 12:55:34.913 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.16
2026-04-20 12:55:34.914 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=3.17 | totalMs=3.17
2026-04-20 12:55:34.914 | step 1 | route=IT_TicketPost | empId=68488 | query called at=12:55:34.914
2026-04-20 12:55:34.916 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-20 12:55:34.916 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=2.15 | totalMs=2.15
2026-04-20 12:55:37.184 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:55:37.184
2026-04-20 12:55:37.194 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-20 12:55:37.196 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-20 12:55:37.198 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-20 12:55:37.200 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-20 12:55:37.228 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=27.96
2026-04-20 12:55:37.234 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=5.73
2026-04-20 12:55:37.235 | step 3 | route=IT_Ticket | empId=68488 | apiMs=51.16 | totalMs=51.16
2026-04-20 12:55:37.235 | step 1 | route=IT_Ticket | empId=68488 | query called at=12:55:37.235
2026-04-20 12:55:37.237 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-20 12:55:37.239 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-20 12:55:37.241 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-20 12:55:37.241 | step 3 | route=IT_Ticket | empId=68488 | apiMs=5.48 | totalMs=5.48
2026-04-20 12:56:57.333 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:56:57.333
2026-04-20 12:56:57.416 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=81.64
2026-04-20 12:56:57.416 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=82.78 | totalMs=82.78
2026-04-20 12:56:57.925 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:56:57.925
2026-04-20 12:57:09.923 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:57:09.923
2026-04-20 12:57:09.959 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=34.87
2026-04-20 12:57:09.962 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=39.31 | totalMs=39.31
2026-04-20 12:57:09.963 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:57:09.963
2026-04-20 12:57:09.967 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.93
2026-04-20 12:57:09.969 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-20 12:57:09.970 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-20 12:57:09.971 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.74 | totalMs=7.74
2026-04-20 12:57:14.333 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:57:14.333
2026-04-20 12:57:14.360 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=26.82
2026-04-20 12:57:14.363 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=30.73 | totalMs=30.73
2026-04-20 12:57:14.889 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:57:14.889
2026-04-20 12:57:57.784 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:57:57.784
2026-04-20 12:57:57.813 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=28.81
2026-04-20 12:57:57.814 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=29.85 | totalMs=29.85
2026-04-20 12:57:58.247 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:57:58.247
2026-04-20 12:58:09.424 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=12:58:09.424
2026-04-20 12:58:09.442 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=17.73
2026-04-20 12:58:09.474 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=26.6
2026-04-20 12:58:09.478 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=54.39 | totalMs=54.39
2026-04-20 12:58:09.481 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=12:58:09.481
2026-04-20 12:58:09.483 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-20 12:58:09.485 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-20 12:58:09.486 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-20 12:58:09.486 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=5.25 | totalMs=5.25
2026-04-20 12:58:20.643 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=12:58:20.643
2026-04-20 12:58:20.645 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-20 12:58:20.649 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-20 12:58:20.653 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-20 12:58:20.656 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=12.69 | totalMs=12.69
2026-04-20 12:58:21.956 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:58:21.956
2026-04-20 12:58:21.992 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=35.58
2026-04-20 12:58:21.992 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=36.66 | totalMs=36.66
2026-04-20 12:58:22.374 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:58:22.374
2026-04-20 13:09:25.067 | step 1 | route=Ticket_SPOC_Approve | empId=56832 | query called at=13:09:25.067
2026-04-20 13:09:25.132 | step 2 | route=Ticket_SPOC_Approve | empId=56832 | query=IT_TIcket_SPOCApp_Report | queryMs=64.12
2026-04-20 13:09:25.132 | step 3 | route=Ticket_SPOC_Approve | empId=56832 | apiMs=65.22 | totalMs=65.22
2026-04-20 13:09:25.491 | step 4 | route=pageRenderd | empId=56832 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:09:25.491
2026-04-20 13:24:33.700 | step 1 | route=IT_Ticket | empId=240 | query called at=13:24:33.700
2026-04-20 13:24:33.744 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=43.2
2026-04-20 13:24:33.749 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-20 13:24:33.753 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-20 13:24:33.756 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-20 13:24:33.785 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_it_Ticket_Details | queryMs=28.07
2026-04-20 13:24:33.792 | step 2 | route=IT_Ticket | empId=240 | query=VMS_Comp_login_proc | queryMs=6.59
2026-04-20 13:24:33.792 | step 3 | route=IT_Ticket | empId=240 | apiMs=91.93 | totalMs=91.93
2026-04-20 13:24:33.793 | step 1 | route=IT_Ticket | empId=240 | query called at=13:24:33.793
2026-04-20 13:24:33.812 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=19.25
2026-04-20 13:24:33.814 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-20 13:24:33.815 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-20 13:24:33.815 | step 3 | route=IT_Ticket | empId=240 | apiMs=22.69 | totalMs=22.69
2026-04-20 13:24:42.391 | step 1 | route=Ticket_Entry_SPOC_Module | empId=240 | query called at=13:24:42.391
2026-04-20 13:24:42.467 | step 2 | route=Ticket_Entry_SPOC_Module | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=74.8
2026-04-20 13:24:42.467 | step 3 | route=Ticket_Entry_SPOC_Module | empId=240 | apiMs=75.80 | totalMs=75.80
2026-04-20 13:24:44.136 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=240 | query called at=13:24:44.136
2026-04-20 13:24:44.150 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=13.12
2026-04-20 13:24:44.153 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=240 | apiMs=16.84 | totalMs=16.84
2026-04-20 13:25:43.680 | step 1 | route=IT_TicketPost | empId=240 | query called at=13:25:43.680
2026-04-20 13:25:43.691 | step 2 | route=IT_TicketPost | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-04-20 13:25:43.692 | step 3 | route=IT_TicketPost | empId=240 | apiMs=11.92 | totalMs=11.92
2026-04-20 13:25:43.693 | step 1 | route=IT_TicketPost | empId=240 | query called at=13:25:43.693
2026-04-20 13:25:43.711 | step 2 | route=IT_TicketPost | empId=240 | query=IT_Ticket_Save_SPOC | queryMs=17.58
2026-04-20 13:25:43.713 | step 3 | route=IT_TicketPost | empId=240 | apiMs=19.95 | totalMs=19.95
2026-04-20 13:25:43.713 | step 1 | route=IT_TicketPost | empId=240 | query called at=13:25:43.713
2026-04-20 13:25:43.738 | step 2 | route=IT_TicketPost | empId=240 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.63
2026-04-20 13:25:43.738 | step 3 | route=IT_TicketPost | empId=240 | apiMs=25.39 | totalMs=25.39
2026-04-20 13:25:43.739 | step 1 | route=IT_TicketPost | empId=240 | query called at=13:25:43.739
2026-04-20 13:25:43.740 | step 2 | route=IT_TicketPost | empId=240 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-20 13:25:43.740 | step 3 | route=IT_TicketPost | empId=240 | apiMs=1.67 | totalMs=1.67
2026-04-20 13:25:49.482 | step 1 | route=IT_Ticket | empId=240 | query called at=13:25:49.482
2026-04-20 13:25:49.494 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-04-20 13:25:49.495 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-20 13:25:49.497 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-20 13:25:49.498 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-20 13:25:49.500 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-20 13:25:49.506 | step 2 | route=IT_Ticket | empId=240 | query=VMS_Comp_login_proc | queryMs=5.81
2026-04-20 13:25:49.506 | step 3 | route=IT_Ticket | empId=240 | apiMs=23.93 | totalMs=23.93
2026-04-20 13:25:49.507 | step 1 | route=IT_Ticket | empId=240 | query called at=13:25:49.507
2026-04-20 13:25:49.508 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-20 13:25:49.510 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-20 13:25:49.511 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-20 13:25:49.512 | step 3 | route=IT_Ticket | empId=240 | apiMs=4.72 | totalMs=4.72
2026-04-20 13:47:25.320 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:47:25.320
2026-04-20 13:47:25.348 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=27.52
2026-04-20 13:47:25.350 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-20 13:47:25.351 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-20 13:47:25.353 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-20 13:47:25.369 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=15.59
2026-04-20 13:47:25.373 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=3.87
2026-04-20 13:47:25.373 | step 3 | route=IT_Ticket | empId=46985 | apiMs=52.91 | totalMs=52.91
2026-04-20 13:47:25.374 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:47:25.374
2026-04-20 13:47:25.385 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=10.98
2026-04-20 13:47:25.386 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-20 13:47:25.387 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-20 13:47:25.388 | step 3 | route=IT_Ticket | empId=46985 | apiMs=14.06 | totalMs=14.06
2026-04-20 13:47:31.445 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=13:47:31.445
2026-04-20 13:47:31.583 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=136.65
2026-04-20 13:47:31.586 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=140.82 | totalMs=140.82
2026-04-20 13:47:32.887 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=13:47:32.887
2026-04-20 13:47:32.911 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=24.2
2026-04-20 13:47:32.915 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=27.99 | totalMs=27.99
2026-04-20 13:49:21.952 | step 1 | route=IT_TicketPost | empId=46985 | query called at=13:49:21.952
2026-04-20 13:49:21.963 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-04-20 13:49:21.966 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.41 | totalMs=14.41
2026-04-20 13:49:21.969 | step 1 | route=IT_TicketPost | empId=46985 | query called at=13:49:21.969
2026-04-20 13:49:22.001 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=29.56
2026-04-20 13:49:22.004 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=34.72 | totalMs=34.72
2026-04-20 13:49:22.004 | step 1 | route=IT_TicketPost | empId=46985 | query called at=13:49:22.004
2026-04-20 13:49:22.006 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-20 13:49:22.007 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.46 | totalMs=2.46
2026-04-20 13:49:22.230 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:49:22.230
2026-04-20 13:49:22.240 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-04-20 13:49:22.241 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-20 13:49:22.243 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-20 13:49:22.244 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-20 13:49:22.245 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-20 13:49:22.249 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=3.57
2026-04-20 13:49:22.249 | step 3 | route=IT_Ticket | empId=46985 | apiMs=19.12 | totalMs=19.12
2026-04-20 13:49:22.250 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:49:22.250
2026-04-20 13:49:22.251 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-20 13:49:22.252 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-20 13:49:22.253 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-20 13:49:22.254 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.77 | totalMs=3.77
2026-04-20 14:02:02.080 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:02:02.080
2026-04-20 14:02:02.124 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=42.82
2026-04-20 14:02:02.125 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-20 14:02:02.127 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-20 14:02:02.128 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-20 14:02:02.156 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=27.16
2026-04-20 14:02:02.162 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=5.65
2026-04-20 14:02:02.162 | step 3 | route=IT_Ticket | empId=46609 | apiMs=82.09 | totalMs=82.09
2026-04-20 14:02:02.163 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:02:02.163
2026-04-20 14:02:02.182 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=18.95
2026-04-20 14:02:02.183 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-20 14:02:02.185 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-20 14:02:02.185 | step 3 | route=IT_Ticket | empId=46609 | apiMs=22.08 | totalMs=22.08
2026-04-20 14:02:10.287 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=14:02:10.287
2026-04-20 14:02:10.721 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=433
2026-04-20 14:02:10.724 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=437.09 | totalMs=437.09
2026-04-20 14:02:12.107 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=14:02:12.107
2026-04-20 14:02:12.136 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=28.71
2026-04-20 14:02:12.139 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=32.72 | totalMs=32.72
2026-04-20 14:02:30.161 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:02:30.161
2026-04-20 14:02:30.172 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-20 14:02:30.176 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-20 14:02:30.180 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-20 14:02:30.184 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-20 14:02:30.186 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-20 14:02:30.187 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=1.13
2026-04-20 14:02:30.187 | step 3 | route=IT_Ticket | empId=46609 | apiMs=26.34 | totalMs=26.34
2026-04-20 14:02:30.188 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:02:30.188
2026-04-20 14:02:30.189 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-20 14:02:30.191 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-20 14:02:30.192 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-20 14:02:30.192 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.24 | totalMs=4.24
2026-04-20 14:02:38.480 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=14:02:38.480
2026-04-20 14:02:39.062 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=581.29
2026-04-20 14:02:39.062 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=582.35 | totalMs=582.35
2026-04-20 14:02:40.467 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=14:02:40.467
2026-04-20 14:02:40.479 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-04-20 14:02:40.482 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=14.83 | totalMs=14.83
2026-04-20 14:04:13.567 | step 1 | route=IT_TicketPost | empId=46609 | query called at=14:04:13.567
2026-04-20 14:04:13.578 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-04-20 14:04:13.579 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=11.71 | totalMs=11.71
2026-04-20 14:04:13.579 | step 1 | route=IT_TicketPost | empId=46609 | query called at=14:04:13.579
2026-04-20 14:04:13.752 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=172.17
2026-04-20 14:04:13.811 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=231.62 | totalMs=231.62
2026-04-20 14:04:13.811 | step 1 | route=IT_TicketPost | empId=46609 | query called at=14:04:13.811
2026-04-20 14:04:13.814 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-04-20 14:04:13.814 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=2.75 | totalMs=2.75
2026-04-20 14:04:14.048 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:04:14.048
2026-04-20 14:04:14.058 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-04-20 14:04:14.059 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-20 14:04:14.061 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-20 14:04:14.062 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-20 14:04:14.063 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-20 14:04:14.065 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=1.11
2026-04-20 14:04:14.065 | step 3 | route=IT_Ticket | empId=46609 | apiMs=17.49 | totalMs=17.49
2026-04-20 14:04:14.066 | step 1 | route=IT_Ticket | empId=46609 | query called at=14:04:14.066
2026-04-20 14:04:14.067 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-20 14:04:14.068 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-20 14:04:14.069 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-20 14:04:14.070 | step 3 | route=IT_Ticket | empId=46609 | apiMs=4.07 | totalMs=4.07
2026-04-20 14:28:34.738 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=14:28:34.738
2026-04-20 14:28:34.801 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=62.23
2026-04-20 14:28:34.802 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=63.43 | totalMs=63.43
2026-04-20 14:28:35.776 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:28:35.776
2026-04-20 14:28:41.577 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=14:28:41.577
2026-04-20 14:28:41.673 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=95.64
2026-04-20 14:28:41.696 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=118.97 | totalMs=118.97
2026-04-20 14:28:41.700 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=14:28:41.700
2026-04-20 14:28:41.773 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=70.44
2026-04-20 14:28:41.786 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.33
2026-04-20 14:28:41.795 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.45
2026-04-20 14:28:41.795 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=95.36 | totalMs=95.36
2026-04-20 14:28:43.423 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=14:28:43.423
2026-04-20 14:28:43.444 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=21.4
2026-04-20 14:28:43.445 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=22.34 | totalMs=22.34
2026-04-20 14:28:43.906 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:28:43.906
2026-04-20 14:33:09.081 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:33:09.081
2026-04-20 14:33:09.125 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=43.66
2026-04-20 14:33:09.127 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-20 14:33:09.129 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-20 14:33:09.130 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-20 14:33:09.158 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=27.58
2026-04-20 14:33:09.164 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.85
2026-04-20 14:33:09.165 | step 3 | route=IT_Ticket | empId=59261 | apiMs=83.54 | totalMs=83.54
2026-04-20 14:33:09.165 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:33:09.165
2026-04-20 14:33:09.185 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=19.6
2026-04-20 14:33:09.187 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-20 14:33:09.188 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-20 14:33:09.189 | step 3 | route=IT_Ticket | empId=59261 | apiMs=23.51 | totalMs=23.51
2026-04-20 14:33:15.808 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=14:33:15.808
2026-04-20 14:33:16.106 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=297.83
2026-04-20 14:33:16.110 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=301.81 | totalMs=301.81
2026-04-20 14:33:19.339 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=14:33:19.339
2026-04-20 14:33:19.377 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=37.03
2026-04-20 14:33:19.380 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=41.06 | totalMs=41.06
2026-04-20 14:34:08.939 | step 1 | route=IT_TicketPost | empId=59261 | query called at=14:34:08.939
2026-04-20 14:34:08.950 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-04-20 14:34:08.954 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.85 | totalMs=14.85
2026-04-20 14:34:08.957 | step 1 | route=IT_TicketPost | empId=59261 | query called at=14:34:08.957
2026-04-20 14:34:08.976 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=16.4
2026-04-20 14:34:08.978 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=21.25 | totalMs=21.25
2026-04-20 14:34:08.979 | step 1 | route=IT_TicketPost | empId=59261 | query called at=14:34:08.979
2026-04-20 14:34:08.981 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-20 14:34:08.981 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.40 | totalMs=2.40
2026-04-20 14:34:09.210 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:34:09.210
2026-04-20 14:34:09.221 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-04-20 14:34:09.223 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-20 14:34:09.224 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-20 14:34:09.226 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-20 14:34:09.228 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-20 14:34:09.230 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=2.08
2026-04-20 14:34:09.231 | step 3 | route=IT_Ticket | empId=59261 | apiMs=20.35 | totalMs=20.35
2026-04-20 14:34:09.231 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:34:09.231
2026-04-20 14:34:09.233 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-04-20 14:34:09.234 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-20 14:34:09.236 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-20 14:34:09.236 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.18 | totalMs=5.18
2026-04-20 14:53:31.935 | step 1 | route=IT_Ticket | empId=18228 | query called at=14:53:31.935
2026-04-20 14:53:32.001 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=65.48
2026-04-20 14:53:32.013 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=9
2026-04-20 14:53:32.022 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=5.49
2026-04-20 14:53:32.030 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=5.69
2026-04-20 14:53:32.075 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_it_Ticket_Details | queryMs=45.01
2026-04-20 14:53:32.092 | step 2 | route=IT_Ticket | empId=18228 | query=VMS_Comp_login_proc | queryMs=16.51
2026-04-20 14:53:32.093 | step 3 | route=IT_Ticket | empId=18228 | apiMs=158.15 | totalMs=158.15
2026-04-20 14:53:32.093 | step 1 | route=IT_Ticket | empId=18228 | query called at=14:53:32.093
2026-04-20 14:53:32.133 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=39.86
2026-04-20 14:53:32.142 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=8.32
2026-04-20 14:53:32.151 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=8.31
2026-04-20 14:53:32.151 | step 3 | route=IT_Ticket | empId=18228 | apiMs=57.83 | totalMs=57.83
2026-04-20 14:53:38.582 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18228 | query called at=14:53:38.582
2026-04-20 14:53:38.766 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=183.45
2026-04-20 14:53:38.769 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18228 | apiMs=187.14 | totalMs=187.14
2026-04-20 14:53:41.226 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18228 | query called at=14:53:41.226
2026-04-20 14:53:41.276 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=50.35
2026-04-20 14:53:41.277 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18228 | apiMs=51.32 | totalMs=51.32
2026-04-20 14:54:46.498 | step 1 | route=IT_TicketPost | empId=18228 | query called at=14:54:46.498
2026-04-20 14:54:46.509 | step 2 | route=IT_TicketPost | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-20 14:54:46.509 | step 3 | route=IT_TicketPost | empId=18228 | apiMs=10.93 | totalMs=10.93
2026-04-20 14:54:46.510 | step 1 | route=IT_TicketPost | empId=18228 | query called at=14:54:46.510
2026-04-20 14:54:46.576 | step 2 | route=IT_TicketPost | empId=18228 | query=IT_Ticket_Save_SPOC | queryMs=65.45
2026-04-20 14:54:46.617 | step 3 | route=IT_TicketPost | empId=18228 | apiMs=106.61 | totalMs=106.61
2026-04-20 14:54:46.617 | step 1 | route=IT_TicketPost | empId=18228 | query called at=14:54:46.617
2026-04-20 14:54:46.642 | step 2 | route=IT_TicketPost | empId=18228 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.28
2026-04-20 14:54:46.642 | step 3 | route=IT_TicketPost | empId=18228 | apiMs=25.11 | totalMs=25.11
2026-04-20 14:54:46.643 | step 1 | route=IT_TicketPost | empId=18228 | query called at=14:54:46.643
2026-04-20 14:54:46.644 | step 2 | route=IT_TicketPost | empId=18228 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-20 14:54:46.644 | step 3 | route=IT_TicketPost | empId=18228 | apiMs=1.73 | totalMs=1.73
2026-04-20 14:54:46.981 | step 1 | route=IT_Ticket | empId=18228 | query called at=14:54:46.981
2026-04-20 14:54:46.992 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-20 14:54:46.994 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-20 14:54:46.995 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-20 14:54:46.997 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-20 14:54:46.998 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-20 14:54:47.005 | step 2 | route=IT_Ticket | empId=18228 | query=VMS_Comp_login_proc | queryMs=5.98
2026-04-20 14:54:47.005 | step 3 | route=IT_Ticket | empId=18228 | apiMs=23.47 | totalMs=23.47
2026-04-20 14:54:47.005 | step 1 | route=IT_Ticket | empId=18228 | query called at=14:54:47.005
2026-04-20 14:54:47.007 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-20 14:54:47.008 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-20 14:54:47.010 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-20 14:54:47.010 | step 3 | route=IT_Ticket | empId=18228 | apiMs=4.69 | totalMs=4.69
2026-04-20 15:11:52.192 | step 1 | route=IT_Ticket | empId=63916 | query called at=15:11:52.192
2026-04-20 15:11:52.264 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=71.67
2026-04-20 15:11:52.272 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=7.67
2026-04-20 15:11:52.285 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=11.94
2026-04-20 15:11:52.301 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=16.34
2026-04-20 15:11:52.358 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_it_Ticket_Details | queryMs=56.52
2026-04-20 15:11:52.378 | step 2 | route=IT_Ticket | empId=63916 | query=VMS_Comp_login_proc | queryMs=19.02
2026-04-20 15:11:52.378 | step 3 | route=IT_Ticket | empId=63916 | apiMs=186.52 | totalMs=186.52
2026-04-20 15:11:52.379 | step 1 | route=IT_Ticket | empId=63916 | query called at=15:11:52.379
2026-04-20 15:11:52.416 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=37.02
2026-04-20 15:11:52.424 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-04-20 15:11:52.433 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-20 15:11:52.433 | step 3 | route=IT_Ticket | empId=63916 | apiMs=54.73 | totalMs=54.73
2026-04-20 15:12:20.754 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63916 | query called at=15:12:20.754
2026-04-20 15:12:20.936 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=181.03
2026-04-20 15:12:20.940 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63916 | apiMs=185.22 | totalMs=185.22
2026-04-20 15:12:28.260 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63916 | query called at=15:12:28.260
2026-04-20 15:12:28.299 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=38.31
2026-04-20 15:12:28.303 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63916 | apiMs=42.41 | totalMs=42.41
2026-04-20 15:13:26.034 | step 1 | route=IT_TicketPost | empId=63916 | query called at=15:13:26.034
2026-04-20 15:13:26.050 | step 2 | route=IT_TicketPost | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=14.81
2026-04-20 15:13:26.053 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=18.71 | totalMs=18.71
2026-04-20 15:13:26.056 | step 1 | route=IT_TicketPost | empId=63916 | query called at=15:13:26.056
2026-04-20 15:13:26.123 | step 2 | route=IT_TicketPost | empId=63916 | query=IT_Ticket_Save_SPOC | queryMs=64.23
2026-04-20 15:13:26.136 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=79.64 | totalMs=79.64
2026-04-20 15:13:26.136 | step 1 | route=IT_TicketPost | empId=63916 | query called at=15:13:26.136
2026-04-20 15:13:26.164 | step 2 | route=IT_TicketPost | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.39
2026-04-20 15:13:26.164 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=28.23 | totalMs=28.23
2026-04-20 15:13:26.165 | step 1 | route=IT_TicketPost | empId=63916 | query called at=15:13:26.165
2026-04-20 15:13:26.172 | step 2 | route=IT_TicketPost | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.1
2026-04-20 15:13:26.172 | step 3 | route=IT_TicketPost | empId=63916 | apiMs=7.77 | totalMs=7.77
2026-04-20 15:13:29.563 | step 1 | route=IT_Ticket | empId=63916 | query called at=15:13:29.563
2026-04-20 15:13:29.573 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-04-20 15:13:29.574 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-20 15:13:29.575 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-20 15:13:29.577 | step 2 | route=IT_Ticket | empId=63916 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-20 15:13:29.578 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-20 15:13:29.582 | step 2 | route=IT_Ticket | empId=63916 | query=VMS_Comp_login_proc | queryMs=3.45
2026-04-20 15:13:29.582 | step 3 | route=IT_Ticket | empId=63916 | apiMs=19.76 | totalMs=19.76
2026-04-20 15:13:29.583 | step 1 | route=IT_Ticket | empId=63916 | query called at=15:13:29.583
2026-04-20 15:13:29.584 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-20 15:13:29.585 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-20 15:13:29.586 | step 2 | route=IT_Ticket | empId=63916 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-20 15:13:29.587 | step 3 | route=IT_Ticket | empId=63916 | apiMs=3.82 | totalMs=3.82
2026-04-20 15:42:30.472 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=15:42:30.472
2026-04-20 15:42:30.524 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=51.27
2026-04-20 15:42:30.525 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=52.33 | totalMs=52.33
2026-04-20 15:42:31.505 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:42:31.505
2026-04-20 15:42:43.442 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=15:42:43.442
2026-04-20 15:42:43.528 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=IT_Ticket_Update_SPOC | queryMs=85.1
2026-04-20 15:42:43.547 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=IT_Ticket_Update_SPOC | queryMs=13.78
2026-04-20 15:42:43.551 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=109.04 | totalMs=109.04
2026-04-20 15:42:43.554 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=15:42:43.554
2026-04-20 15:42:43.579 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.97
2026-04-20 15:42:43.580 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-20 15:42:43.581 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-20 15:42:43.582 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=27.58 | totalMs=27.58
2026-04-20 15:42:43.582 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=15:42:43.582
2026-04-20 15:42:43.584 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-20 15:42:43.585 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-20 15:42:43.586 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-20 15:42:43.587 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=4.50 | totalMs=4.50
2026-04-20 15:42:43.817 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=15:42:43.817
2026-04-20 15:42:43.834 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=16.82
2026-04-20 15:42:43.835 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=17.71 | totalMs=17.71
2026-04-20 15:42:44.417 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:42:44.417
2026-04-20 15:43:49.290 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:43:49.290
2026-04-20 15:43:49.334 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=44.09
2026-04-20 15:43:49.336 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-20 15:43:49.338 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-20 15:43:49.339 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-20 15:43:49.366 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=26.85
2026-04-20 15:43:49.372 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=5.59
2026-04-20 15:43:49.373 | step 3 | route=IT_Ticket | empId=49869 | apiMs=82.89 | totalMs=82.89
2026-04-20 15:43:49.373 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:43:49.373
2026-04-20 15:43:49.393 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=18.84
2026-04-20 15:43:49.394 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-20 15:43:49.395 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-20 15:43:49.395 | step 3 | route=IT_Ticket | empId=49869 | apiMs=22.24 | totalMs=22.24
2026-04-20 15:43:56.630 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=15:43:56.630
2026-04-20 15:43:57.071 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=440.56
2026-04-20 15:43:57.072 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=441.65 | totalMs=441.65
2026-04-20 15:43:58.221 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=15:43:58.221
2026-04-20 15:43:58.233 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-04-20 15:43:58.236 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=14.85 | totalMs=14.85
2026-04-20 15:44:23.327 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:44:23.327
2026-04-20 15:44:23.339 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.11
2026-04-20 15:44:23.342 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=15.08 | totalMs=15.08
2026-04-20 15:44:23.345 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:44:23.345
2026-04-20 15:44:23.411 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=62.79
2026-04-20 15:44:23.415 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=70.37 | totalMs=70.37
2026-04-20 15:44:23.416 | step 1 | route=IT_TicketPost | empId=49869 | query called at=15:44:23.416
2026-04-20 15:44:23.418 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-20 15:44:23.418 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.51 | totalMs=2.51
2026-04-20 15:44:25.851 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:44:25.851
2026-04-20 15:44:25.864 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.72
2026-04-20 15:44:25.869 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-20 15:44:25.870 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-20 15:44:25.872 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-20 15:44:25.873 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-20 15:44:25.880 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=6.51
2026-04-20 15:44:25.880 | step 3 | route=IT_Ticket | empId=49869 | apiMs=29.86 | totalMs=29.86
2026-04-20 15:44:25.881 | step 1 | route=IT_Ticket | empId=49869 | query called at=15:44:25.881
2026-04-20 15:44:25.883 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-20 15:44:25.884 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-20 15:44:25.885 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-20 15:44:25.886 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.70 | totalMs=4.70
2026-04-20 15:45:32.344 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:45:32.344
2026-04-20 15:45:32.366 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=21.42
2026-04-20 15:45:32.366 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=22.47 | totalMs=22.47
2026-04-20 15:45:32.840 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:45:32.840
2026-04-20 15:45:44.106 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:45:44.106
2026-04-20 15:45:44.192 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=85.49
2026-04-20 15:45:44.198 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-04-20 15:45:44.209 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=6.29
2026-04-20 15:45:44.213 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=107.82 | totalMs=107.82
2026-04-20 15:45:44.214 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:45:44.214
2026-04-20 15:45:44.216 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-20 15:45:44.217 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-20 15:45:44.218 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-20 15:45:44.218 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=4.59 | totalMs=4.59
2026-04-20 15:45:46.268 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:45:46.268
2026-04-20 15:45:46.273 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-20 15:45:46.277 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-20 15:45:46.281 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-20 15:45:46.281 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=12.69 | totalMs=12.69
2026-04-20 15:45:47.240 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:45:47.240
2026-04-20 15:45:47.242 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-20 15:45:47.244 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-20 15:45:47.245 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-20 15:45:47.245 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.24 | totalMs=5.24
2026-04-20 15:45:48.584 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:45:48.584
2026-04-20 15:45:48.600 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=16.01
2026-04-20 15:45:48.601 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=16.92 | totalMs=16.92
2026-04-20 15:45:48.935 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:45:48.935
2026-04-20 15:59:20.554 | step 1 | route=IT_Ticket | empId=69006 | query called at=15:59:20.554
2026-04-20 15:59:20.595 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=39.52
2026-04-20 15:59:20.599 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-20 15:59:20.603 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-20 15:59:20.609 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=2.7
2026-04-20 15:59:20.627 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=18.26
2026-04-20 15:59:20.632 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=4.54
2026-04-20 15:59:20.632 | step 3 | route=IT_Ticket | empId=69006 | apiMs=78.04 | totalMs=78.04
2026-04-20 15:59:20.633 | step 1 | route=IT_Ticket | empId=69006 | query called at=15:59:20.633
2026-04-20 15:59:20.649 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=15.55
2026-04-20 15:59:20.650 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-20 15:59:20.651 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-20 15:59:20.652 | step 3 | route=IT_Ticket | empId=69006 | apiMs=18.83 | totalMs=18.83
2026-04-20 16:04:09.707 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:04:09.707
2026-04-20 16:04:09.756 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=47.69
2026-04-20 16:04:09.759 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=52.09 | totalMs=52.09
2026-04-20 16:04:10.086 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:04:10.086
2026-04-20 16:04:17.504 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:04:17.504
2026-04-20 16:04:17.518 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=13.99
2026-04-20 16:04:17.522 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=18.22 | totalMs=18.22
2026-04-20 16:04:17.851 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:04:17.851
2026-04-20 16:05:31.286 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:05:31.286
2026-04-20 16:05:31.332 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=44.97
2026-04-20 16:05:31.334 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-20 16:05:31.336 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-20 16:05:31.337 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-20 16:05:31.366 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=28.41
2026-04-20 16:05:31.372 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=6.17
2026-04-20 16:05:31.373 | step 3 | route=IT_Ticket | empId=48116 | apiMs=86.42 | totalMs=86.42
2026-04-20 16:05:31.373 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:05:31.373
2026-04-20 16:05:31.393 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=19.61
2026-04-20 16:05:31.395 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-20 16:05:31.396 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-20 16:05:31.396 | step 3 | route=IT_Ticket | empId=48116 | apiMs=23.18 | totalMs=23.18
2026-04-20 16:05:36.810 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=16:05:36.810
2026-04-20 16:05:37.538 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=728.27
2026-04-20 16:05:37.539 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=729.39 | totalMs=729.39
2026-04-20 16:05:39.009 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=16:05:39.009
2026-04-20 16:05:39.056 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=46.39
2026-04-20 16:05:39.059 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=50.00 | totalMs=50.00
2026-04-20 16:06:16.783 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:06:16.783
2026-04-20 16:06:16.798 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=14.83
2026-04-20 16:06:16.802 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=18.92 | totalMs=18.92
2026-04-20 16:06:16.805 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:06:16.805
2026-04-20 16:06:16.861 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=52.77
2026-04-20 16:06:16.877 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=71.75 | totalMs=71.75
2026-04-20 16:06:16.877 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:06:16.877
2026-04-20 16:06:16.883 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.36
2026-04-20 16:06:16.883 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=6.19 | totalMs=6.19
2026-04-20 16:06:18.061 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:06:18.061
2026-04-20 16:06:18.072 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-20 16:06:18.073 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-20 16:06:18.075 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-20 16:06:18.076 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-20 16:06:18.078 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.47
2026-04-20 16:06:18.085 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=6.26
2026-04-20 16:06:18.085 | step 3 | route=IT_Ticket | empId=48116 | apiMs=24.61 | totalMs=24.61
2026-04-20 16:06:18.086 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:06:18.086
2026-04-20 16:06:18.087 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-20 16:06:18.088 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-20 16:06:18.090 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-20 16:06:18.090 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.32 | totalMs=4.32
2026-04-20 16:06:41.815 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:06:41.815
2026-04-20 16:06:41.837 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=22.17
2026-04-20 16:06:41.838 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=23.21 | totalMs=23.21
2026-04-20 16:06:42.671 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:06:42.671
2026-04-20 16:06:47.545 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:06:47.545
2026-04-20 16:06:47.648 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=103.19
2026-04-20 16:06:47.661 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=116.15 | totalMs=116.15
2026-04-20 16:06:47.664 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:06:47.664
2026-04-20 16:06:47.674 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.92
2026-04-20 16:06:47.682 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.72
2026-04-20 16:06:47.690 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.15
2026-04-20 16:06:47.690 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=26.73 | totalMs=26.73
2026-04-20 16:06:58.990 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:06:58.990
2026-04-20 16:06:59.007 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=16.08
2026-04-20 16:06:59.007 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=17.00 | totalMs=17.00
2026-04-20 16:06:59.650 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:06:59.650
2026-04-20 16:07:54.637 | step 1 | route=IT_Ticket | empId=37293 | query called at=16:07:54.637
2026-04-20 16:07:54.648 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-20 16:07:54.650 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-20 16:07:54.651 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-20 16:07:54.652 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-20 16:07:54.654 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_it_Ticket_Details | queryMs=1.6
2026-04-20 16:07:54.661 | step 2 | route=IT_Ticket | empId=37293 | query=VMS_Comp_login_proc | queryMs=6.29
2026-04-20 16:07:54.661 | step 3 | route=IT_Ticket | empId=37293 | apiMs=24.43 | totalMs=24.43
2026-04-20 16:07:54.662 | step 1 | route=IT_Ticket | empId=37293 | query called at=16:07:54.662
2026-04-20 16:07:54.664 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-20 16:07:54.665 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-20 16:07:54.667 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-20 16:07:54.667 | step 3 | route=IT_Ticket | empId=37293 | apiMs=4.86 | totalMs=4.86
2026-04-20 16:08:01.727 | step 1 | route=Ticket_Entry_SPOC_Module | empId=37293 | query called at=16:08:01.727
2026-04-20 16:08:01.996 | step 2 | route=Ticket_Entry_SPOC_Module | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=267.68
2026-04-20 16:08:01.999 | step 3 | route=Ticket_Entry_SPOC_Module | empId=37293 | apiMs=271.83 | totalMs=271.83
2026-04-20 16:08:03.595 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=37293 | query called at=16:08:03.595
2026-04-20 16:08:04.056 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=457.21
2026-04-20 16:08:04.059 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=37293 | apiMs=463.99 | totalMs=463.99
2026-04-20 16:08:33.452 | step 1 | route=IT_TicketPost | empId=37293 | query called at=16:08:33.452
2026-04-20 16:08:33.463 | step 2 | route=IT_TicketPost | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-20 16:08:33.464 | step 3 | route=IT_TicketPost | empId=37293 | apiMs=11.31 | totalMs=11.31
2026-04-20 16:08:33.464 | step 1 | route=IT_TicketPost | empId=37293 | query called at=16:08:33.464
2026-04-20 16:08:33.525 | step 2 | route=IT_TicketPost | empId=37293 | query=IT_Ticket_Save_SPOC | queryMs=60.45
2026-04-20 16:08:33.538 | step 3 | route=IT_TicketPost | empId=37293 | apiMs=73.55 | totalMs=73.55
2026-04-20 16:08:33.538 | step 1 | route=IT_TicketPost | empId=37293 | query called at=16:08:33.538
2026-04-20 16:08:33.547 | step 2 | route=IT_TicketPost | empId=37293 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.25
2026-04-20 16:08:33.547 | step 3 | route=IT_TicketPost | empId=37293 | apiMs=9.00 | totalMs=9.00
2026-04-20 16:08:33.548 | step 1 | route=IT_TicketPost | empId=37293 | query called at=16:08:33.548
2026-04-20 16:08:33.555 | step 2 | route=IT_TicketPost | empId=37293 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.3
2026-04-20 16:08:33.556 | step 3 | route=IT_TicketPost | empId=37293 | apiMs=7.99 | totalMs=7.99
2026-04-20 16:08:35.930 | step 1 | route=IT_Ticket | empId=37293 | query called at=16:08:35.930
2026-04-20 16:08:35.945 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=14.23
2026-04-20 16:08:35.953 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-04-20 16:08:35.962 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-04-20 16:08:35.971 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=8.37
2026-04-20 16:08:35.979 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_it_Ticket_Details | queryMs=8.43
2026-04-20 16:08:35.997 | step 2 | route=IT_Ticket | empId=37293 | query=VMS_Comp_login_proc | queryMs=17.28
2026-04-20 16:08:35.997 | step 3 | route=IT_Ticket | empId=37293 | apiMs=67.35 | totalMs=67.35
2026-04-20 16:08:35.998 | step 1 | route=IT_Ticket | empId=37293 | query called at=16:08:35.998
2026-04-20 16:08:36.006 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=7.68
2026-04-20 16:08:36.014 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=8.3
2026-04-20 16:08:36.023 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=8.34
2026-04-20 16:08:36.023 | step 3 | route=IT_Ticket | empId=37293 | apiMs=25.64 | totalMs=25.64
2026-04-20 16:20:02.265 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:20:02.265
2026-04-20 16:20:02.292 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=26.84
2026-04-20 16:20:02.294 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-20 16:20:02.295 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-20 16:20:02.296 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-20 16:20:02.311 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=14.66
2026-04-20 16:20:02.315 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=3.31
2026-04-20 16:20:02.315 | step 3 | route=IT_Ticket | empId=46985 | apiMs=50.57 | totalMs=50.57
2026-04-20 16:20:02.316 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:20:02.316
2026-04-20 16:20:02.327 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=11.01
2026-04-20 16:20:02.328 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-20 16:20:02.329 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-20 16:20:02.330 | step 3 | route=IT_Ticket | empId=46985 | apiMs=13.93 | totalMs=13.93
2026-04-20 16:20:08.167 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=16:20:08.167
2026-04-20 16:20:08.266 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=98.21
2026-04-20 16:20:08.269 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=101.90 | totalMs=101.90
2026-04-20 16:20:09.567 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=16:20:09.567
2026-04-20 16:20:09.612 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=45.42
2026-04-20 16:20:09.616 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=49.23 | totalMs=49.23
2026-04-20 16:20:40.664 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:20:40.664
2026-04-20 16:20:40.676 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.11
2026-04-20 16:20:40.679 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=15.28 | totalMs=15.28
2026-04-20 16:20:40.682 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:20:40.682
2026-04-20 16:20:40.724 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=39.32
2026-04-20 16:20:40.726 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=44.39 | totalMs=44.39
2026-04-20 16:20:40.727 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:20:40.727
2026-04-20 16:20:40.729 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-20 16:20:40.729 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.54 | totalMs=2.54
2026-04-20 16:20:40.959 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:20:40.959
2026-04-20 16:20:40.969 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-20 16:20:40.971 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-04-20 16:20:40.973 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-20 16:20:40.974 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-20 16:20:40.976 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-20 16:20:40.982 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.76
2026-04-20 16:20:40.982 | step 3 | route=IT_Ticket | empId=46985 | apiMs=23.26 | totalMs=23.26
2026-04-20 16:20:40.983 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:20:40.983
2026-04-20 16:20:40.984 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-20 16:20:40.986 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-20 16:20:40.987 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-20 16:20:40.987 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.61 | totalMs=4.61
2026-04-20 16:27:06.442 | step 1 | route=IT_Ticket | empId=55721 | query called at=16:27:06.442
2026-04-20 16:27:06.487 | step 2 | route=IT_Ticket | empId=55721 | query=KPI_IT_Ticket_Details_New | queryMs=43.55
2026-04-20 16:27:06.492 | step 2 | route=IT_Ticket | empId=55721 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-20 16:27:06.497 | step 2 | route=IT_Ticket | empId=55721 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-20 16:27:06.502 | step 2 | route=IT_Ticket | empId=55721 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-20 16:27:06.530 | step 2 | route=IT_Ticket | empId=55721 | query=Kpi_it_Ticket_Details | queryMs=27.55
2026-04-20 16:27:06.536 | step 2 | route=IT_Ticket | empId=55721 | query=VMS_Comp_login_proc | queryMs=5.84
2026-04-20 16:27:06.537 | step 3 | route=IT_Ticket | empId=55721 | apiMs=94.51 | totalMs=94.51
2026-04-20 16:27:06.537 | step 1 | route=IT_Ticket | empId=55721 | query called at=16:27:06.537
2026-04-20 16:27:06.557 | step 2 | route=IT_Ticket | empId=55721 | query=Kpi_HW_Ticket_Details | queryMs=19.13
2026-04-20 16:27:06.559 | step 2 | route=IT_Ticket | empId=55721 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-20 16:27:06.560 | step 2 | route=IT_Ticket | empId=55721 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-20 16:27:06.560 | step 3 | route=IT_Ticket | empId=55721 | apiMs=23.19 | totalMs=23.19
2026-04-20 16:27:11.222 | step 1 | route=IT_Ticket_Report | empId=55721 | query called at=16:27:11.222
2026-04-20 16:27:11.430 | step 2 | route=IT_Ticket_Report | empId=55721 | query=kpi_it_ticket_report_page_proc | queryMs=207.54
2026-04-20 16:27:11.430 | step 3 | route=IT_Ticket_Report | empId=55721 | apiMs=208.57 | totalMs=208.57
2026-04-20 16:27:12.173 | step 4 | route=pageRenderd | empId=55721 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:27:12.173
2026-04-20 16:28:09.067 | step 1 | route=IT_Ticket | empId=41671 | query called at=16:28:09.067
2026-04-20 16:28:09.078 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-20 16:28:09.080 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-20 16:28:09.081 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-20 16:28:09.082 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-20 16:28:09.084 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=0.75
2026-04-20 16:28:09.088 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=3.91
2026-04-20 16:28:09.088 | step 3 | route=IT_Ticket | empId=41671 | apiMs=20.61 | totalMs=20.61
2026-04-20 16:28:09.089 | step 1 | route=IT_Ticket | empId=41671 | query called at=16:28:09.089
2026-04-20 16:28:09.090 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-20 16:28:09.092 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-04-20 16:28:09.093 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-04-20 16:28:09.093 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.44 | totalMs=4.44
2026-04-20 16:28:17.302 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=16:28:17.302
2026-04-20 16:28:17.839 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=536.89
2026-04-20 16:28:17.840 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=537.96 | totalMs=537.96
2026-04-20 16:28:21.535 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=16:28:21.535
2026-04-20 16:28:21.577 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=41.26
2026-04-20 16:28:21.580 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=45.42 | totalMs=45.42
2026-04-20 16:30:01.367 | step 1 | route=IT_TicketPost | empId=41671 | query called at=16:30:01.367
2026-04-20 16:30:01.377 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-04-20 16:30:01.380 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=13.09 | totalMs=13.09
2026-04-20 16:30:01.383 | step 1 | route=IT_TicketPost | empId=41671 | query called at=16:30:01.383
2026-04-20 16:30:01.407 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=20.62
2026-04-20 16:30:01.409 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=25.24 | totalMs=25.24
2026-04-20 16:30:01.409 | step 1 | route=IT_TicketPost | empId=41671 | query called at=16:30:01.409
2026-04-20 16:30:01.411 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-20 16:30:01.411 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.49 | totalMs=2.49
2026-04-20 16:30:01.636 | step 1 | route=IT_Ticket | empId=41671 | query called at=16:30:01.636
2026-04-20 16:30:01.645 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=8.97
2026-04-20 16:30:01.647 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-20 16:30:01.648 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-20 16:30:01.649 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-20 16:30:01.650 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-20 16:30:01.654 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=3.55
2026-04-20 16:30:01.654 | step 3 | route=IT_Ticket | empId=41671 | apiMs=18.63 | totalMs=18.63
2026-04-20 16:30:01.655 | step 1 | route=IT_Ticket | empId=41671 | query called at=16:30:01.655
2026-04-20 16:30:01.657 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-20 16:30:01.658 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-20 16:30:01.659 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-20 16:30:01.659 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.10 | totalMs=4.10
2026-04-20 16:52:45.249 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:52:45.249
2026-04-20 16:52:45.299 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=48.85
2026-04-20 16:52:45.307 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=7.72
2026-04-20 16:52:45.315 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-04-20 16:52:45.324 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-20 16:52:45.354 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=29.73
2026-04-20 16:52:45.358 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=3.5
2026-04-20 16:52:45.358 | step 3 | route=IT_Ticket | empId=57006 | apiMs=108.81 | totalMs=108.81
2026-04-20 16:52:45.359 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:52:45.359
2026-04-20 16:52:45.369 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=10.55
2026-04-20 16:52:45.371 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-20 16:52:45.372 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-20 16:52:45.372 | step 3 | route=IT_Ticket | empId=57006 | apiMs=13.46 | totalMs=13.46
2026-04-20 16:53:21.674 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=16:53:21.674
2026-04-20 16:53:21.983 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=308.78
2026-04-20 16:53:21.987 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=312.71 | totalMs=312.71
2026-04-20 16:53:23.249 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=16:53:23.249
2026-04-20 16:53:23.262 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=12
2026-04-20 16:53:23.262 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=12.98 | totalMs=12.98
2026-04-20 16:54:07.502 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:54:07.502
2026-04-20 16:54:07.513 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-20 16:54:07.513 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=11.05 | totalMs=11.05
2026-04-20 16:54:07.514 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:54:07.514
2026-04-20 16:54:07.547 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=32.33
2026-04-20 16:54:07.549 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=34.91 | totalMs=34.91
2026-04-20 16:54:07.549 | step 1 | route=IT_TicketPost | empId=57006 | query called at=16:54:07.549
2026-04-20 16:54:07.551 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-20 16:54:07.551 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=1.89 | totalMs=1.89
2026-04-20 16:54:13.188 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:54:13.188
2026-04-20 16:54:13.198 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-20 16:54:13.204 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.73
2026-04-20 16:54:13.208 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-20 16:54:13.212 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-20 16:54:13.214 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-20 16:54:13.216 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=1.54
2026-04-20 16:54:13.216 | step 3 | route=IT_Ticket | empId=57006 | apiMs=28.26 | totalMs=28.26
2026-04-20 16:54:13.216 | step 1 | route=IT_Ticket | empId=57006 | query called at=16:54:13.216
2026-04-20 16:54:13.218 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-20 16:54:13.220 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-20 16:54:13.221 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-20 16:54:13.221 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.87 | totalMs=4.87
2026-04-20 16:58:47.516 | step 1 | route=IT_Ticket | empId=60083 | query called at=16:58:47.516
2026-04-20 16:58:47.579 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=62.77
2026-04-20 16:58:47.584 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-20 16:58:47.588 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-20 16:58:47.592 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-20 16:58:47.620 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=27.64
2026-04-20 16:58:47.626 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=5.9
2026-04-20 16:58:47.627 | step 3 | route=IT_Ticket | empId=60083 | apiMs=111.00 | totalMs=111.00
2026-04-20 16:58:47.627 | step 1 | route=IT_Ticket | empId=60083 | query called at=16:58:47.627
2026-04-20 16:58:47.648 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=20.33
2026-04-20 16:58:47.649 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-20 16:58:47.651 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-20 16:58:47.651 | step 3 | route=IT_Ticket | empId=60083 | apiMs=23.68 | totalMs=23.68
2026-04-20 16:58:55.381 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=16:58:55.381
2026-04-20 16:58:55.822 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=440.13
2026-04-20 16:58:55.826 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=444.26 | totalMs=444.26
2026-04-20 16:58:57.380 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=16:58:57.380
2026-04-20 16:58:57.403 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=22.87
2026-04-20 16:58:57.406 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=26.77 | totalMs=26.77
2026-04-20 17:00:42.331 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:00:42.331
2026-04-20 17:00:42.342 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-04-20 17:00:42.344 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-20 17:00:42.346 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-20 17:00:42.347 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-20 17:00:42.349 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-20 17:00:42.355 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.85
2026-04-20 17:00:42.355 | step 3 | route=IT_Ticket | empId=46973 | apiMs=24.69 | totalMs=24.69
2026-04-20 17:00:42.356 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:00:42.356
2026-04-20 17:00:42.358 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-20 17:00:42.359 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-20 17:00:42.360 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-20 17:00:42.361 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.78 | totalMs=4.78
2026-04-20 17:00:47.697 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=17:00:47.697
2026-04-20 17:00:47.967 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=269
2026-04-20 17:00:47.970 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=273.02 | totalMs=273.02
2026-04-20 17:00:51.554 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=17:00:51.554
2026-04-20 17:00:51.565 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-20 17:00:51.568 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=14.64 | totalMs=14.64
2026-04-20 17:01:13.717 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:01:13.717
2026-04-20 17:01:13.734 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=16.35
2026-04-20 17:01:13.737 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=20.52 | totalMs=20.52
2026-04-20 17:01:13.740 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:01:13.740
2026-04-20 17:01:13.789 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=46.35
2026-04-20 17:01:13.797 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=56.80 | totalMs=56.80
2026-04-20 17:01:13.797 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:01:13.797
2026-04-20 17:01:13.846 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=48.05
2026-04-20 17:01:13.846 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=48.94 | totalMs=48.94
2026-04-20 17:01:13.847 | step 1 | route=IT_TicketPost | empId=60083 | query called at=17:01:13.847
2026-04-20 17:01:13.849 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-20 17:01:13.849 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=1.77 | totalMs=1.77
2026-04-20 17:01:17.034 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:01:17.034
2026-04-20 17:01:17.046 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-04-20 17:01:17.051 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-20 17:01:17.055 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-20 17:01:17.056 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-20 17:01:17.057 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-20 17:01:17.065 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=6.78
2026-04-20 17:01:17.065 | step 3 | route=IT_Ticket | empId=60083 | apiMs=31.41 | totalMs=31.41
2026-04-20 17:01:17.066 | step 1 | route=IT_Ticket | empId=60083 | query called at=17:01:17.066
2026-04-20 17:01:17.067 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-20 17:01:17.068 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-20 17:01:17.070 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.93
2026-04-20 17:01:17.071 | step 3 | route=IT_Ticket | empId=60083 | apiMs=4.88 | totalMs=4.88
2026-04-20 17:02:18.050 | step 1 | route=IT_Ticket_Report | empId=65584 | query called at=17:02:18.050
2026-04-20 17:02:18.298 | step 2 | route=IT_Ticket_Report | empId=65584 | query=kpi_it_ticket_report_page_proc | queryMs=247.59
2026-04-20 17:02:18.301 | step 3 | route=IT_Ticket_Report | empId=65584 | apiMs=251.45 | totalMs=251.45
2026-04-20 17:02:19.013 | step 4 | route=pageRenderd | empId=65584 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:02:19.013
2026-04-20 17:02:39.305 | step 1 | route=HW_Ticket_Report | empId=65584 | query called at=17:02:39.305
2026-04-20 17:02:40.519 | step 1 | route=HW_Ticket_Report | empId=65584 | query called at=17:02:40.519
2026-04-20 17:02:40.992 | step 2 | route=HW_Ticket_Report | empId=65584 | query=hw_ticket_report_kpi_proc | queryMs=473.39
2026-04-20 17:02:40.993 | step 2 | route=HW_Ticket_Report | empId=65584 | query=hw_ticket_report_kpi_proc | queryMs=1686.72
2026-04-20 17:02:40.996 | step 3 | route=HW_Ticket_Report | empId=65584 | apiMs=477.00 | totalMs=477.00
2026-04-20 17:02:40.996 | step 3 | route=HW_Ticket_Report | empId=65584 | apiMs=1,690.78 | totalMs=1,690.78
2026-04-20 17:02:41.598 | step 4 | route=pageRenderd | empId=65584 | Page=HW TICKET REPORT | page fully loaded at : 17:02:41.598
2026-04-20 17:02:59.426 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:02:59.426
2026-04-20 17:02:59.444 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=17.37
2026-04-20 17:02:59.448 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=21.61 | totalMs=21.61
2026-04-20 17:02:59.451 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:02:59.451
2026-04-20 17:02:59.978 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=524.6
2026-04-20 17:02:59.991 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=540.20 | totalMs=540.20
2026-04-20 17:02:59.991 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:02:59.991
2026-04-20 17:03:00.000 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-04-20 17:03:00.000 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=8.79 | totalMs=8.79
2026-04-20 17:03:00.001 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:03:00.001
2026-04-20 17:03:00.008 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.2
2026-04-20 17:03:00.009 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=7.87 | totalMs=7.87
2026-04-20 17:03:02.188 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:03:02.188
2026-04-20 17:03:02.201 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-04-20 17:03:02.205 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-20 17:03:02.206 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-20 17:03:02.208 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-20 17:03:02.209 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-20 17:03:02.215 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.84
2026-04-20 17:03:02.216 | step 3 | route=IT_Ticket | empId=46973 | apiMs=27.32 | totalMs=27.32
2026-04-20 17:03:02.216 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:03:02.216
2026-04-20 17:03:02.217 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-20 17:03:02.218 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-20 17:03:02.220 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-20 17:03:02.220 | step 3 | route=IT_Ticket | empId=46973 | apiMs=3.89 | totalMs=3.89
2026-04-20 17:03:26.698 | step 1 | route=DesignTicketReport | empId=65584 | query called at=17:03:26.698
2026-04-20 17:03:26.769 | step 2 | route=DesignTicketReport | empId=65584 | query=DesignTicket_Report_proc | queryMs=69.97
2026-04-20 17:03:26.772 | step 3 | route=DesignTicketReport | empId=65584 | apiMs=73.90 | totalMs=73.90
2026-04-20 17:03:27.503 | step 4 | route=pageRenderd | empId=65584 | Page=DESIGNER TICKET REPORT | page fully loaded at : 17:03:27.503
2026-04-20 17:03:45.896 | step 1 | route=Ticket_SPOC_Approve | empId=65584 | query called at=17:03:45.896
2026-04-20 17:03:45.927 | step 2 | route=Ticket_SPOC_Approve | empId=65584 | query=IT_TIcket_SPOCApp_Report | queryMs=30.5
2026-04-20 17:03:45.931 | step 3 | route=Ticket_SPOC_Approve | empId=65584 | apiMs=34.26 | totalMs=34.26
2026-04-20 17:03:47.698 | step 4 | route=pageRenderd | empId=65584 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:47.698
2026-04-20 17:05:17.552 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:05:17.552
2026-04-20 17:05:17.563 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-04-20 17:05:17.567 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-20 17:05:17.571 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-20 17:05:17.575 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-20 17:05:17.577 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-20 17:05:17.583 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=6.07
2026-04-20 17:05:17.584 | step 3 | route=IT_Ticket | empId=21248 | apiMs=31.63 | totalMs=31.63
2026-04-20 17:05:17.584 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:05:17.584
2026-04-20 17:05:17.586 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-20 17:05:17.588 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-20 17:05:17.589 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-20 17:05:17.589 | step 3 | route=IT_Ticket | empId=21248 | apiMs=5.14 | totalMs=5.14
2026-04-20 17:05:24.204 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=17:05:24.204
2026-04-20 17:05:24.517 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=311.96
2026-04-20 17:05:24.520 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=316.08 | totalMs=316.08
2026-04-20 17:05:29.864 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=17:05:29.864
2026-04-20 17:05:29.877 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=12.18
2026-04-20 17:05:29.880 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=15.78 | totalMs=15.78
2026-04-20 17:06:10.919 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:06:10.919
2026-04-20 17:06:10.933 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=13.4
2026-04-20 17:06:10.936 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=17.17 | totalMs=17.17
2026-04-20 17:06:10.939 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:06:10.939
2026-04-20 17:06:10.973 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=31.91
2026-04-20 17:06:10.979 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=39.86 | totalMs=39.86
2026-04-20 17:06:10.979 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:06:10.979
2026-04-20 17:06:10.981 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-20 17:06:10.982 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.53 | totalMs=2.53
2026-04-20 17:06:16.501 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:06:16.501
2026-04-20 17:06:16.512 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-20 17:06:16.513 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-20 17:06:16.515 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-20 17:06:16.516 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-20 17:06:16.518 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-20 17:06:16.524 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=6.14
2026-04-20 17:06:16.525 | step 3 | route=IT_Ticket | empId=21248 | apiMs=23.61 | totalMs=23.61
2026-04-20 17:06:16.525 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:06:16.525
2026-04-20 17:06:16.527 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-20 17:06:16.528 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-20 17:06:16.529 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-20 17:06:16.530 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.61 | totalMs=4.61
2026-04-20 17:09:04.277 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:09:04.277
2026-04-20 17:09:04.380 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=102.75
2026-04-20 17:09:04.384 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=106.61 | totalMs=106.61
2026-04-20 17:09:05.169 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:09:05.169
2026-04-20 17:09:10.429 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:09:10.429
2026-04-20 17:09:10.625 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=195.59
2026-04-20 17:09:10.694 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=265.63 | totalMs=265.63
2026-04-20 17:09:10.695 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:09:10.695
2026-04-20 17:09:10.697 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-20 17:09:10.698 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-20 17:09:10.699 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-20 17:09:10.699 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=4.20 | totalMs=4.20
2026-04-20 17:09:13.875 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:09:13.875
2026-04-20 17:09:13.898 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.18
2026-04-20 17:09:13.900 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=24.95 | totalMs=24.95
2026-04-20 17:09:14.631 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:09:14.631
2026-04-20 17:24:41.224 | step 1 | route=IT_Ticket | empId=60074 | query called at=17:24:41.224
2026-04-20 17:24:41.262 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=37.42
2026-04-20 17:24:41.268 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-20 17:24:41.272 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-20 17:24:41.273 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-20 17:24:41.293 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_it_Ticket_Details | queryMs=19.3
2026-04-20 17:24:41.299 | step 2 | route=IT_Ticket | empId=60074 | query=VMS_Comp_login_proc | queryMs=5.9
2026-04-20 17:24:41.300 | step 3 | route=IT_Ticket | empId=60074 | apiMs=75.55 | totalMs=75.55
2026-04-20 17:24:41.300 | step 1 | route=IT_Ticket | empId=60074 | query called at=17:24:41.300
2026-04-20 17:24:41.316 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=14.81
2026-04-20 17:24:41.317 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-20 17:24:41.319 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-20 17:24:41.319 | step 3 | route=IT_Ticket | empId=60074 | apiMs=18.54 | totalMs=18.54
2026-04-20 17:24:55.564 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60074 | query called at=17:24:55.564
2026-04-20 17:24:55.864 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=297.33
2026-04-20 17:24:55.868 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60074 | apiMs=304.46 | totalMs=304.46
2026-04-20 17:25:21.779 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60074 | query called at=17:25:21.779
2026-04-20 17:25:21.830 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=48.32
2026-04-20 17:25:21.834 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60074 | apiMs=55.09 | totalMs=55.09
2026-04-20 17:25:31.172 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60074 | query called at=17:25:31.172
2026-04-20 17:25:31.197 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=24.62
2026-04-20 17:25:31.198 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60074 | apiMs=25.66 | totalMs=25.66
2026-04-20 17:26:01.907 | step 1 | route=IT_Ticket | empId=38058 | query called at=17:26:01.907
2026-04-20 17:26:01.921 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-20 17:26:01.926 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-20 17:26:01.927 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-20 17:26:01.928 | step 2 | route=IT_Ticket | empId=38058 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-20 17:26:01.930 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-20 17:26:01.934 | step 2 | route=IT_Ticket | empId=38058 | query=VMS_Comp_login_proc | queryMs=4.23
2026-04-20 17:26:01.935 | step 3 | route=IT_Ticket | empId=38058 | apiMs=27.25 | totalMs=27.25
2026-04-20 17:26:01.935 | step 1 | route=IT_Ticket | empId=38058 | query called at=17:26:01.935
2026-04-20 17:26:01.937 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-20 17:26:01.938 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-20 17:26:01.940 | step 2 | route=IT_Ticket | empId=38058 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-20 17:26:01.940 | step 3 | route=IT_Ticket | empId=38058 | apiMs=4.74 | totalMs=4.74
2026-04-20 17:26:39.377 | step 1 | route=IT_TicketPost | empId=60074 | query called at=17:26:39.377
2026-04-20 17:26:39.392 | step 2 | route=IT_TicketPost | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=13.82
2026-04-20 17:26:39.393 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=15.13 | totalMs=15.13
2026-04-20 17:26:39.393 | step 1 | route=IT_TicketPost | empId=60074 | query called at=17:26:39.393
2026-04-20 17:26:39.413 | step 2 | route=IT_TicketPost | empId=60074 | query=IT_Ticket_Save_SPOC | queryMs=19.14
2026-04-20 17:26:39.417 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=23.95 | totalMs=23.95
2026-04-20 17:26:39.418 | step 1 | route=IT_TicketPost | empId=60074 | query called at=17:26:39.418
2026-04-20 17:26:39.444 | step 2 | route=IT_TicketPost | empId=60074 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.08
2026-04-20 17:26:39.445 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=27.17 | totalMs=27.17
2026-04-20 17:26:39.445 | step 1 | route=IT_TicketPost | empId=60074 | query called at=17:26:39.445
2026-04-20 17:26:39.486 | step 2 | route=IT_TicketPost | empId=60074 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=40.25
2026-04-20 17:26:39.486 | step 3 | route=IT_TicketPost | empId=60074 | apiMs=41.09 | totalMs=41.09
2026-04-20 17:26:39.732 | step 1 | route=IT_Ticket | empId=60074 | query called at=17:26:39.732
2026-04-20 17:26:39.750 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=17.67
2026-04-20 17:26:39.759 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-04-20 17:26:39.849 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=89.73
2026-04-20 17:26:39.858 | step 2 | route=IT_Ticket | empId=60074 | query=KPI_IT_Ticket_Details_New | queryMs=8.84
2026-04-20 17:26:39.867 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_it_Ticket_Details | queryMs=8.1
2026-04-20 17:26:39.876 | step 2 | route=IT_Ticket | empId=60074 | query=VMS_Comp_login_proc | queryMs=8.83
2026-04-20 17:26:39.877 | step 3 | route=IT_Ticket | empId=60074 | apiMs=144.98 | totalMs=144.98
2026-04-20 17:26:39.877 | step 1 | route=IT_Ticket | empId=60074 | query called at=17:26:39.877
2026-04-20 17:26:39.885 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=7.2
2026-04-20 17:26:39.974 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=88.49
2026-04-20 17:26:39.983 | step 2 | route=IT_Ticket | empId=60074 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-04-20 17:26:39.983 | step 3 | route=IT_Ticket | empId=60074 | apiMs=105.76 | totalMs=105.76
2026-04-20 17:27:51.508 | step 1 | route=IT_Ticket_Report | empId=67917 | query called at=17:27:51.508
2026-04-20 17:27:53.543 | step 2 | route=IT_Ticket_Report | empId=67917 | query=kpi_it_ticket_report_page_proc | queryMs=2034.42
2026-04-20 17:27:53.544 | step 3 | route=IT_Ticket_Report | empId=67917 | apiMs=2,035.70 | totalMs=2,035.70
2026-04-20 17:27:53.887 | step 4 | route=pageRenderd | empId=67917 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:27:53.887
2026-04-20 17:27:59.596 | step 1 | route=Ticket_SPOC_Approve | empId=67917 | query called at=17:27:59.596
2026-04-20 17:27:59.626 | step 2 | route=Ticket_SPOC_Approve | empId=67917 | query=IT_TIcket_SPOCApp_Report | queryMs=28.91
2026-04-20 17:27:59.629 | step 3 | route=Ticket_SPOC_Approve | empId=67917 | apiMs=33.00 | totalMs=33.00
2026-04-20 17:28:00.338 | step 4 | route=pageRenderd | empId=67917 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:28:00.338
2026-04-20 17:34:22.283 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:34:22.283
2026-04-20 17:34:36.901 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:34:36.901
2026-04-20 17:34:36.965 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=63.96
2026-04-20 17:34:36.966 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=65.04 | totalMs=65.04
2026-04-20 17:34:37.573 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:34:37.573
2026-04-20 17:34:53.141 | step 1 | route=Ticket_SPOC_Approve | empId=65386 | query called at=17:34:53.141
2026-04-20 17:34:53.168 | step 2 | route=Ticket_SPOC_Approve | empId=65386 | query=IT_TIcket_SPOCApp_Report | queryMs=26.92
2026-04-20 17:34:53.169 | step 3 | route=Ticket_SPOC_Approve | empId=65386 | apiMs=27.99 | totalMs=27.99
2026-04-20 17:34:53.522 | step 4 | route=pageRenderd | empId=65386 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:34:53.522
2026-04-20 17:35:01.127 | step 1 | route=IT_Ticket_Report | empId=65386 | query called at=17:35:01.127
2026-04-20 17:35:01.446 | step 2 | route=IT_Ticket_Report | empId=65386 | query=kpi_it_ticket_report_page_proc | queryMs=318.68
2026-04-20 17:35:01.447 | step 3 | route=IT_Ticket_Report | empId=65386 | apiMs=320.22 | totalMs=320.22
2026-04-20 17:35:01.983 | step 4 | route=pageRenderd | empId=65386 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:35:01.983
2026-04-20 17:35:19.007 | step 1 | route=HW_Ticket_Report | empId=65386 | query called at=17:35:19.007
2026-04-20 17:35:19.073 | step 2 | route=HW_Ticket_Report | empId=65386 | query=hw_ticket_report_kpi_proc | queryMs=65.22
2026-04-20 17:35:19.076 | step 3 | route=HW_Ticket_Report | empId=65386 | apiMs=69.00 | totalMs=69.00
2026-04-20 17:35:19.441 | step 4 | route=pageRenderd | empId=65386 | Page=HW TICKET REPORT | page fully loaded at : 17:35:19.441
2026-04-20 17:36:12.113 | step 1 | route=IT_Ticket | empId=65386 | query called at=17:36:12.113
2026-04-20 17:36:12.157 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=43.3
2026-04-20 17:36:12.162 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.73
2026-04-20 17:36:12.166 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-20 17:36:12.170 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-20 17:36:12.198 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=27.42
2026-04-20 17:36:12.204 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=5.84
2026-04-20 17:36:12.205 | step 3 | route=IT_Ticket | empId=65386 | apiMs=91.50 | totalMs=91.50
2026-04-20 17:36:12.205 | step 1 | route=IT_Ticket | empId=65386 | query called at=17:36:12.205
2026-04-20 17:36:12.225 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=19.24
2026-04-20 17:36:12.226 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-20 17:36:12.228 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-20 17:36:12.228 | step 3 | route=IT_Ticket | empId=65386 | apiMs=22.82 | totalMs=22.82
2026-04-20 18:05:03.716 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:05:03.716
2026-04-20 18:05:03.773 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=56.5
2026-04-20 18:05:03.773 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=57.54 | totalMs=57.54
2026-04-20 18:05:04.191 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:04.191
2026-04-20 18:06:09.965 | step 1 | route=IT_Ticket | empId=43405 | query called at=18:06:09.965
2026-04-20 18:06:10.008 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=42.19
2026-04-20 18:06:10.012 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-20 18:06:10.016 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-20 18:06:10.020 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-20 18:06:10.048 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=27.26
2026-04-20 18:06:10.054 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=5.9
2026-04-20 18:06:10.054 | step 3 | route=IT_Ticket | empId=43405 | apiMs=89.46 | totalMs=89.46
2026-04-20 18:06:10.055 | step 1 | route=IT_Ticket | empId=43405 | query called at=18:06:10.055
2026-04-20 18:06:10.074 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=19.1
2026-04-20 18:06:10.075 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-20 18:06:10.077 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-20 18:06:10.077 | step 3 | route=IT_Ticket | empId=43405 | apiMs=22.40 | totalMs=22.40
2026-04-20 18:07:14.641 | step 1 | route=DesignerTicket | empId=43405 | query called at=18:07:14.641
2026-04-20 18:07:14.655 | step 2 | route=DesignerTicket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=12.43
2026-04-20 18:07:14.658 | step 3 | route=DesignerTicket | empId=43405 | apiMs=16.70 | totalMs=16.70
2026-04-20 18:07:14.662 | step 1 | route=DesignerTicket | empId=43405 | query called at=18:07:14.662
2026-04-20 18:07:14.666 | step 2 | route=DesignerTicket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-20 18:07:14.666 | step 3 | route=DesignerTicket | empId=43405 | apiMs=4.70 | totalMs=4.70
2026-04-20 18:07:14.667 | step 1 | route=DesignerTicket | empId=43405 | query called at=18:07:14.667
2026-04-20 18:07:14.713 | step 2 | route=DesignerTicket | empId=43405 | query=Desginer_Typeof_Works_Master_Proc | queryMs=46
2026-04-20 18:07:14.713 | step 3 | route=DesignerTicket | empId=43405 | apiMs=46.69 | totalMs=46.69
2026-04-20 18:07:27.577 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=18:07:27.577
2026-04-20 18:07:27.656 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=77.09
2026-04-20 18:07:27.661 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=83.30 | totalMs=83.30
2026-04-20 18:07:29.086 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:07:29.086
2026-04-20 18:07:37.792 | step 1 | route=IT_Ticket | empId=43405 | query called at=18:07:37.792
2026-04-20 18:07:37.803 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-20 18:07:37.808 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-20 18:07:37.812 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-20 18:07:37.816 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-20 18:07:37.818 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-20 18:07:37.824 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=6.06
2026-04-20 18:07:37.825 | step 3 | route=IT_Ticket | empId=43405 | apiMs=32.45 | totalMs=32.45
2026-04-20 18:07:37.825 | step 1 | route=IT_Ticket | empId=43405 | query called at=18:07:37.825
2026-04-20 18:07:37.827 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-20 18:07:37.828 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-20 18:07:37.830 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-20 18:07:37.830 | step 3 | route=IT_Ticket | empId=43405 | apiMs=4.40 | totalMs=4.40
2026-04-20 18:19:48.776 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=18:19:48.776
2026-04-20 18:19:48.837 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=61.03
2026-04-20 18:19:48.838 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=62.09 | totalMs=62.09
2026-04-20 18:19:49.253 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:19:49.253
2026-04-20 18:47:43.820 | step 1 | route=DesignerTicket | empId=69709 | query called at=18:47:43.820
2026-04-20 18:47:43.853 | step 2 | route=DesignerTicket | empId=69709 | query=Kpi_HW_Ticket_Details | queryMs=32.86
2026-04-20 18:47:43.854 | step 3 | route=DesignerTicket | empId=69709 | apiMs=34.12 | totalMs=34.12
2026-04-20 18:47:43.854 | step 1 | route=DesignerTicket | empId=69709 | query called at=18:47:43.854
2026-04-20 18:47:43.856 | step 2 | route=DesignerTicket | empId=69709 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-20 18:47:43.857 | step 3 | route=DesignerTicket | empId=69709 | apiMs=2.01 | totalMs=2.01
2026-04-20 18:47:43.857 | step 1 | route=DesignerTicket | empId=69709 | query called at=18:47:43.857
2026-04-20 18:47:43.860 | step 2 | route=DesignerTicket | empId=69709 | query=Desginer_Typeof_Works_Master_Proc | queryMs=2.67
2026-04-20 18:47:43.860 | step 3 | route=DesignerTicket | empId=69709 | apiMs=3.43 | totalMs=3.43
2026-04-21 09:13:26.960 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:13:26.960
2026-04-21 09:13:27.021 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=60.02
2026-04-21 09:13:27.027 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=2.28
2026-04-21 09:13:27.042 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.48
2026-04-21 09:13:27.063 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=17.85
2026-04-21 09:13:27.120 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=56.87
2026-04-21 09:13:27.128 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=7.32
2026-04-21 09:13:27.128 | step 3 | route=IT_Ticket | empId=10342 | apiMs=167.71 | totalMs=167.71
2026-04-21 09:13:27.129 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:13:27.129
2026-04-21 09:13:27.149 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=20.29
2026-04-21 09:13:27.171 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=21.26
2026-04-21 09:13:27.182 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=10.95
2026-04-21 09:13:27.183 | step 3 | route=IT_Ticket | empId=10342 | apiMs=54.00 | totalMs=54.00
2026-04-21 09:13:35.686 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=09:13:35.686
2026-04-21 09:13:36.103 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=416.03
2026-04-21 09:13:36.106 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=419.91 | totalMs=419.91
2026-04-21 09:13:38.266 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=09:13:38.266
2026-04-21 09:13:38.298 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=30.89
2026-04-21 09:13:38.302 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=35.05 | totalMs=35.05
2026-04-21 09:14:30.682 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:14:30.682
2026-04-21 09:14:30.693 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-04-21 09:14:30.697 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=15.03 | totalMs=15.03
2026-04-21 09:14:30.712 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:14:30.712
2026-04-21 09:14:31.043 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=331.02
2026-04-21 09:14:31.047 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=335.26 | totalMs=335.26
2026-04-21 09:14:31.048 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:14:31.048
2026-04-21 09:14:31.050 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-21 09:14:31.050 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=2.58 | totalMs=2.58
2026-04-21 09:14:31.051 | step 1 | route=IT_TicketPost | empId=10342 | query called at=09:14:31.051
2026-04-21 09:14:31.052 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-21 09:14:31.053 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.78 | totalMs=1.78
2026-04-21 09:14:42.177 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:14:42.177
2026-04-21 09:14:42.197 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=19.86
2026-04-21 09:14:42.199 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-21 09:14:42.200 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-21 09:14:42.202 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-21 09:14:42.204 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-21 09:14:42.209 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=4.63
2026-04-21 09:14:42.209 | step 3 | route=IT_Ticket | empId=10342 | apiMs=32.49 | totalMs=32.49
2026-04-21 09:14:42.210 | step 1 | route=IT_Ticket | empId=10342 | query called at=09:14:42.210
2026-04-21 09:14:42.211 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-21 09:14:42.213 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-21 09:14:42.214 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-21 09:14:42.214 | step 3 | route=IT_Ticket | empId=10342 | apiMs=4.64 | totalMs=4.64
2026-04-21 09:19:58.058 | step 1 | route=IT_Ticket | empId=57732 | query called at=09:19:58.058
2026-04-21 09:19:58.189 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=129.75
2026-04-21 09:19:58.200 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-04-21 09:19:58.212 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-04-21 09:19:58.225 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=12.66
2026-04-21 09:19:58.329 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=103.35
2026-04-21 09:19:58.347 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=17.25
2026-04-21 09:19:58.347 | step 3 | route=IT_Ticket | empId=57732 | apiMs=288.59 | totalMs=288.59
2026-04-21 09:19:58.347 | step 1 | route=IT_Ticket | empId=57732 | query called at=09:19:58.347
2026-04-21 09:19:58.383 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=35.52
2026-04-21 09:19:58.385 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-21 09:19:58.386 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-21 09:19:58.387 | step 3 | route=IT_Ticket | empId=57732 | apiMs=39.17 | totalMs=39.17
2026-04-21 09:20:26.960 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=09:20:26.960
2026-04-21 09:20:27.613 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=652.71
2026-04-21 09:20:27.614 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=653.91 | totalMs=653.91
2026-04-21 09:20:30.793 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=09:20:30.793
2026-04-21 09:20:30.868 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=74.42
2026-04-21 09:20:30.871 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=78.42 | totalMs=78.42
2026-04-21 09:21:33.879 | step 1 | route=IT_TicketPost | empId=57732 | query called at=09:21:33.879
2026-04-21 09:21:33.890 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-21 09:21:33.893 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=14.93 | totalMs=14.93
2026-04-21 09:21:33.901 | step 1 | route=IT_TicketPost | empId=57732 | query called at=09:21:33.901
2026-04-21 09:21:33.942 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=37.47
2026-04-21 09:21:33.949 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=47.89 | totalMs=47.89
2026-04-21 09:21:33.950 | step 1 | route=IT_TicketPost | empId=57732 | query called at=09:21:33.950
2026-04-21 09:21:33.951 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-21 09:21:33.952 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2.13 | totalMs=2.13
2026-04-21 09:21:38.763 | step 1 | route=IT_Ticket | empId=57732 | query called at=09:21:38.763
2026-04-21 09:21:38.843 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=80.16
2026-04-21 09:21:38.849 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=5.49
2026-04-21 09:21:38.851 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-21 09:21:38.852 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-21 09:21:38.854 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-21 09:21:38.858 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=4.33
2026-04-21 09:21:38.859 | step 3 | route=IT_Ticket | empId=57732 | apiMs=95.92 | totalMs=95.92
2026-04-21 09:21:38.859 | step 1 | route=IT_Ticket | empId=57732 | query called at=09:21:38.859
2026-04-21 09:21:38.861 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-21 09:21:38.863 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.83
2026-04-21 09:21:38.873 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=9.83
2026-04-21 09:21:38.873 | step 3 | route=IT_Ticket | empId=57732 | apiMs=14.20 | totalMs=14.20
2026-04-21 09:22:10.190 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:22:10.190
2026-04-21 09:22:10.312 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=121.34
2026-04-21 09:22:10.313 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=122.46 | totalMs=122.46
2026-04-21 09:22:11.564 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:22:11.564
2026-04-21 09:22:20.330 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:22:20.330
2026-04-21 09:22:20.492 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=161.37
2026-04-21 09:22:20.535 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=36.2
2026-04-21 09:22:20.579 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=38.91
2026-04-21 09:22:20.590 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=259.45 | totalMs=259.45
2026-04-21 09:22:20.590 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:22:20.590
2026-04-21 09:22:20.592 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-21 09:22:20.594 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-21 09:22:20.596 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-21 09:22:20.596 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.03 | totalMs=6.03
2026-04-21 09:22:26.160 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:22:26.160
2026-04-21 09:22:26.174 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.06
2026-04-21 09:22:26.180 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.07
2026-04-21 09:22:26.188 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-04-21 09:22:26.188 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=28.85 | totalMs=28.85
2026-04-21 09:22:26.189 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:22:26.189
2026-04-21 09:22:26.197 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.42
2026-04-21 09:22:26.206 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.21
2026-04-21 09:22:26.214 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.2
2026-04-21 09:22:26.214 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=25.43 | totalMs=25.43
2026-04-21 09:22:26.663 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:22:26.663
2026-04-21 09:22:26.750 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=86.49
2026-04-21 09:22:26.750 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=87.50 | totalMs=87.50
2026-04-21 09:22:28.232 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:22:28.232
2026-04-21 09:27:22.716 | step 1 | route=IT_Ticket | empId=41332 | query called at=09:27:22.716
2026-04-21 09:27:22.752 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=35.14
2026-04-21 09:27:22.769 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=13.79
2026-04-21 09:27:22.778 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=5.79
2026-04-21 09:27:22.784 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=2.81
2026-04-21 09:27:22.812 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=27.78
2026-04-21 09:27:22.819 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=6.54
2026-04-21 09:27:22.819 | step 3 | route=IT_Ticket | empId=41332 | apiMs=103.47 | totalMs=103.47
2026-04-21 09:27:22.820 | step 1 | route=IT_Ticket | empId=41332 | query called at=09:27:22.820
2026-04-21 09:27:22.839 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=19.35
2026-04-21 09:27:22.841 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-21 09:27:22.843 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-04-21 09:27:22.843 | step 3 | route=IT_Ticket | empId=41332 | apiMs=23.59 | totalMs=23.59
2026-04-21 09:27:31.280 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=09:27:31.280
2026-04-21 09:27:31.506 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=225.31
2026-04-21 09:27:31.507 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=226.40 | totalMs=226.40
2026-04-21 09:27:33.240 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=09:27:33.240
2026-04-21 09:27:33.264 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=24
2026-04-21 09:27:33.268 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=28.11 | totalMs=28.11
2026-04-21 09:28:06.086 | step 1 | route=IT_TicketPost | empId=41332 | query called at=09:28:06.086
2026-04-21 09:28:06.100 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=13.78
2026-04-21 09:28:06.104 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=17.57 | totalMs=17.57
2026-04-21 09:28:06.106 | step 1 | route=IT_TicketPost | empId=41332 | query called at=09:28:06.106
2026-04-21 09:28:06.177 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=67.47
2026-04-21 09:28:06.179 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=72.62 | totalMs=72.62
2026-04-21 09:28:06.179 | step 1 | route=IT_TicketPost | empId=41332 | query called at=09:28:06.179
2026-04-21 09:28:06.206 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.02
2026-04-21 09:28:06.206 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=26.90 | totalMs=26.90
2026-04-21 09:28:07.876 | step 1 | route=IT_Ticket | empId=41332 | query called at=09:28:07.876
2026-04-21 09:28:07.888 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-04-21 09:28:07.890 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-04-21 09:28:07.892 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-21 09:28:07.893 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-21 09:28:07.895 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-21 09:28:07.899 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=4.1
2026-04-21 09:28:07.900 | step 3 | route=IT_Ticket | empId=41332 | apiMs=23.50 | totalMs=23.50
2026-04-21 09:28:07.900 | step 1 | route=IT_Ticket | empId=41332 | query called at=09:28:07.900
2026-04-21 09:28:07.902 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-04-21 09:28:07.903 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-21 09:28:07.905 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-21 09:28:07.905 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.98 | totalMs=4.98
2026-04-21 09:46:40.639 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:46:40.639
2026-04-21 09:46:40.793 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=153.89
2026-04-21 09:46:40.798 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-21 09:46:40.801 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.65
2026-04-21 09:46:40.805 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-04-21 09:46:40.820 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=14.93
2026-04-21 09:46:40.821 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=0.81
2026-04-21 09:46:40.822 | step 3 | route=IT_Ticket | empId=51415 | apiMs=183.06 | totalMs=183.06
2026-04-21 09:46:40.822 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:46:40.822
2026-04-21 09:46:40.834 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=11.81
2026-04-21 09:46:40.835 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-21 09:46:40.836 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-21 09:46:40.837 | step 3 | route=IT_Ticket | empId=51415 | apiMs=14.50 | totalMs=14.50
2026-04-21 09:46:46.794 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:46:46.794
2026-04-21 09:46:46.849 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.8
2026-04-21 09:46:46.853 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.89 | totalMs=58.89
2026-04-21 09:46:49.737 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:46:49.737
2026-04-21 09:46:49.762 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=24.58
2026-04-21 09:46:49.765 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=28.64 | totalMs=28.64
2026-04-21 09:47:01.894 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:47:01.894
2026-04-21 09:47:01.904 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-21 09:47:01.908 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.97 | totalMs=13.97
2026-04-21 09:47:01.911 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:47:01.911
2026-04-21 09:47:01.960 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=46.46
2026-04-21 09:47:01.962 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=51.14 | totalMs=51.14
2026-04-21 09:47:01.962 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:47:01.962
2026-04-21 09:47:01.964 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-21 09:47:01.964 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.04 | totalMs=2.04
2026-04-21 09:47:01.965 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:47:01.965
2026-04-21 09:47:01.966 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-21 09:47:01.966 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.31 | totalMs=1.31
2026-04-21 09:47:03.842 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:47:03.842
2026-04-21 09:47:03.852 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-21 09:47:03.854 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-21 09:47:03.856 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-21 09:47:03.857 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-21 09:47:03.859 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-21 09:47:03.861 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-21 09:47:03.861 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.45 | totalMs=19.45
2026-04-21 09:47:03.862 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:47:03.862
2026-04-21 09:47:03.863 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-21 09:47:03.864 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-21 09:47:03.866 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-21 09:47:03.866 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.56 | totalMs=4.56
2026-04-21 09:47:37.373 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:47:37.373
2026-04-21 09:47:37.433 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=58.95
2026-04-21 09:47:37.434 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.03 | totalMs=60.03
2026-04-21 09:47:40.700 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:47:40.700
2026-04-21 09:47:40.721 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.89
2026-04-21 09:47:40.724 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=23.86 | totalMs=23.86
2026-04-21 09:48:05.866 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:48:05.866
2026-04-21 09:48:05.877 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-04-21 09:48:05.880 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.30 | totalMs=14.30
2026-04-21 09:48:05.883 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:48:05.883
2026-04-21 09:48:05.910 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=23.74
2026-04-21 09:48:05.912 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.44 | totalMs=28.44
2026-04-21 09:48:05.912 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:48:05.912
2026-04-21 09:48:05.914 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-21 09:48:05.915 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.43 | totalMs=2.43
2026-04-21 09:48:05.915 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:48:05.915
2026-04-21 09:48:05.916 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-21 09:48:05.917 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.62 | totalMs=1.62
2026-04-21 09:48:12.841 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:48:12.841
2026-04-21 09:48:12.851 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-04-21 09:48:12.852 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-21 09:48:12.854 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-21 09:48:12.855 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-21 09:48:12.856 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-21 09:48:12.858 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.06
2026-04-21 09:48:12.858 | step 3 | route=IT_Ticket | empId=51415 | apiMs=16.96 | totalMs=16.96
2026-04-21 09:48:12.858 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:48:12.858
2026-04-21 09:48:12.860 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-21 09:48:12.861 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-21 09:48:12.862 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-21 09:48:12.862 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.94 | totalMs=3.94
2026-04-21 09:48:18.481 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:48:18.481
2026-04-21 09:48:18.536 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.17
2026-04-21 09:48:18.539 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.91 | totalMs=58.91
2026-04-21 09:48:21.366 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:48:21.366
2026-04-21 09:48:21.378 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-04-21 09:48:21.381 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.64 | totalMs=14.64
2026-04-21 09:48:48.382 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:48:48.382
2026-04-21 09:48:48.392 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-04-21 09:48:48.392 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.41 | totalMs=10.41
2026-04-21 09:48:48.393 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:48:48.393
2026-04-21 09:48:48.410 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=16.43
2026-04-21 09:48:48.411 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=18.49 | totalMs=18.49
2026-04-21 09:48:48.412 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:48:48.412
2026-04-21 09:48:48.413 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-21 09:48:48.414 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.98 | totalMs=1.98
2026-04-21 09:48:48.414 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:48:48.414
2026-04-21 09:48:48.415 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-21 09:48:48.416 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.47 | totalMs=1.47
2026-04-21 09:48:53.461 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:48:53.461
2026-04-21 09:48:53.470 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-04-21 09:48:53.475 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-21 09:48:53.478 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-21 09:48:53.480 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-21 09:48:53.481 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-21 09:48:53.483 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.38
2026-04-21 09:48:53.483 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.82 | totalMs=22.82
2026-04-21 09:48:53.484 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:48:53.484
2026-04-21 09:48:53.486 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-21 09:48:53.487 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-21 09:48:53.488 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-21 09:48:53.489 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.62 | totalMs=4.62
2026-04-21 09:49:16.405 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:49:16.405
2026-04-21 09:49:16.467 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=61.73
2026-04-21 09:49:16.467 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=62.79 | totalMs=62.79
2026-04-21 09:49:17.713 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:49:17.713
2026-04-21 09:49:24.706 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:49:24.706
2026-04-21 09:49:24.795 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=89.21
2026-04-21 09:49:24.818 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=17.92
2026-04-21 09:49:24.857 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=27.99
2026-04-21 09:49:24.861 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=155.66 | totalMs=155.66
2026-04-21 09:49:24.862 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:49:24.862
2026-04-21 09:49:24.863 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-21 09:49:24.864 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-21 09:49:24.866 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-21 09:49:24.866 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.24 | totalMs=4.24
2026-04-21 09:49:25.366 | step 1 | route=IT_Ticket | empId=64248 | query called at=09:49:25.366
2026-04-21 09:49:25.397 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=26.81
2026-04-21 09:49:25.409 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-04-21 09:49:25.413 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-21 09:49:25.414 | step 2 | route=IT_Ticket | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-21 09:49:25.415 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-21 09:49:25.424 | step 2 | route=IT_Ticket | empId=64248 | query=VMS_Comp_login_proc | queryMs=8.38
2026-04-21 09:49:25.424 | step 3 | route=IT_Ticket | empId=64248 | apiMs=58.05 | totalMs=58.05
2026-04-21 09:49:25.425 | step 1 | route=IT_Ticket | empId=64248 | query called at=09:49:25.425
2026-04-21 09:49:25.433 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=7.51
2026-04-21 09:49:25.434 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-21 09:49:25.436 | step 2 | route=IT_Ticket | empId=64248 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-21 09:49:25.436 | step 3 | route=IT_Ticket | empId=64248 | apiMs=10.99 | totalMs=10.99
2026-04-21 09:49:26.094 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:49:26.094
2026-04-21 09:49:26.096 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-21 09:49:26.097 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.62
2026-04-21 09:49:26.098 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-21 09:49:26.098 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=3.91 | totalMs=3.91
2026-04-21 09:49:26.793 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:49:26.793
2026-04-21 09:49:26.794 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-21 09:49:26.795 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.61
2026-04-21 09:49:26.796 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.6
2026-04-21 09:49:26.797 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=3.67 | totalMs=3.67
2026-04-21 09:49:27.939 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:49:27.939
2026-04-21 09:49:27.970 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.23
2026-04-21 09:49:27.970 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.16 | totalMs=31.16
2026-04-21 09:49:28.847 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:49:28.847
2026-04-21 09:49:32.784 | step 1 | route=Ticket_Entry_SPOC_Module | empId=64248 | query called at=09:49:32.784
2026-04-21 09:49:33.327 | step 2 | route=Ticket_Entry_SPOC_Module | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=542.88
2026-04-21 09:49:33.328 | step 3 | route=Ticket_Entry_SPOC_Module | empId=64248 | apiMs=543.93 | totalMs=543.93
2026-04-21 09:49:36.429 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query called at=09:49:36.429
2026-04-21 09:49:36.441 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=64248 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-04-21 09:49:36.444 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=64248 | apiMs=15.59 | totalMs=15.59
2026-04-21 09:51:11.547 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:51:11.547
2026-04-21 09:51:11.558 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-21 09:51:11.562 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.7
2026-04-21 09:51:11.566 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-21 09:51:11.570 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-21 09:51:11.572 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.5
2026-04-21 09:51:11.573 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-21 09:51:11.574 | step 3 | route=IT_Ticket | empId=51415 | apiMs=26.91 | totalMs=26.91
2026-04-21 09:51:11.574 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:51:11.574
2026-04-21 09:51:11.576 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-21 09:51:11.577 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-21 09:51:11.578 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-21 09:51:11.578 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.09 | totalMs=4.09
2026-04-21 10:00:08.985 | step 1 | route=HW_Ticket_Report | empId=49330 | query called at=10:00:08.985
2026-04-21 10:00:09.014 | step 2 | route=HW_Ticket_Report | empId=49330 | query=hw_ticket_report_kpi_proc | queryMs=28.21
2026-04-21 10:00:09.018 | step 3 | route=HW_Ticket_Report | empId=49330 | apiMs=32.46 | totalMs=32.46
2026-04-21 10:00:10.021 | step 4 | route=pageRenderd | empId=49330 | Page=HW TICKET REPORT | page fully loaded at : 10:00:10.021
2026-04-21 10:00:13.531 | step 1 | route=IT_Ticket | empId=49330 | query called at=10:00:13.531
2026-04-21 10:00:13.577 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=42.77
2026-04-21 10:00:13.582 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-21 10:00:13.586 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-04-21 10:00:13.588 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-21 10:00:13.616 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=27.34
2026-04-21 10:00:13.621 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=5.49
2026-04-21 10:00:13.622 | step 3 | route=IT_Ticket | empId=49330 | apiMs=90.77 | totalMs=90.77
2026-04-21 10:00:13.622 | step 1 | route=IT_Ticket | empId=49330 | query called at=10:00:13.622
2026-04-21 10:00:13.647 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=24.67
2026-04-21 10:00:13.649 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-21 10:00:13.650 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-21 10:00:13.650 | step 3 | route=IT_Ticket | empId=49330 | apiMs=27.79 | totalMs=27.79
2026-04-21 10:00:31.243 | step 1 | route=HW_TicketFun | empId= | query called at=10:00:31.243
2026-04-21 10:00:31.254 | step 2 | route=HW_TicketFun | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=10.33
2026-04-21 10:00:31.258 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.45 | totalMs=14.45
2026-04-21 10:00:49.362 | step 1 | route=HW_TicketPost | empId=49330 | query called at=10:00:49.362
2026-04-21 10:00:49.386 | step 2 | route=HW_TicketPost | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=23.36
2026-04-21 10:00:49.386 | step 3 | route=HW_TicketPost | empId=49330 | apiMs=24.56 | totalMs=24.56
2026-04-21 10:00:49.387 | step 1 | route=HW_TicketPost | empId=49330 | query called at=10:00:49.387
2026-04-21 10:00:49.389 | step 2 | route=HW_TicketPost | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-21 10:00:49.389 | step 3 | route=HW_TicketPost | empId=49330 | apiMs=2.53 | totalMs=2.53
2026-04-21 10:00:49.390 | step 1 | route=HW_TicketPost | empId=49330 | query called at=10:00:49.390
2026-04-21 10:00:49.393 | step 2 | route=HW_TicketPost | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=2.6
2026-04-21 10:00:49.393 | step 3 | route=HW_TicketPost | empId=49330 | apiMs=3.25 | totalMs=3.25
2026-04-21 10:00:49.394 | step 1 | route=HW_TicketPost | empId=49330 | query called at=10:00:49.394
2026-04-21 10:00:49.441 | step 2 | route=HW_TicketPost | empId=49330 | query=hw_ticket_save_proc_kpi | queryMs=46.43
2026-04-21 10:00:49.445 | step 3 | route=HW_TicketPost | empId=49330 | apiMs=51.62 | totalMs=51.62
2026-04-21 10:00:49.691 | step 1 | route=IT_Ticket | empId=49330 | query called at=10:00:49.691
2026-04-21 10:00:49.703 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=11.13
2026-04-21 10:00:49.705 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-04-21 10:00:49.707 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-04-21 10:00:49.709 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-21 10:00:49.711 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=1.66
2026-04-21 10:00:49.718 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=6.63
2026-04-21 10:00:49.718 | step 3 | route=IT_Ticket | empId=49330 | apiMs=27.05 | totalMs=27.05
2026-04-21 10:00:49.718 | step 1 | route=IT_Ticket | empId=49330 | query called at=10:00:49.718
2026-04-21 10:00:49.721 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.85
2026-04-21 10:00:49.722 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-21 10:00:49.724 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-21 10:00:49.724 | step 3 | route=IT_Ticket | empId=49330 | apiMs=5.71 | totalMs=5.71
2026-04-21 10:02:59.962 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:02:59.962
2026-04-21 10:02:59.981 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=18.84
2026-04-21 10:02:59.995 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-04-21 10:03:00.005 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=5.99
2026-04-21 10:03:00.014 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=6.68
2026-04-21 10:03:00.024 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=9.2
2026-04-21 10:03:00.037 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=12.47
2026-04-21 10:03:00.037 | step 3 | route=IT_Ticket | empId=35970 | apiMs=75.31 | totalMs=75.31
2026-04-21 10:03:00.037 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:03:00.037
2026-04-21 10:03:00.045 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=6.76
2026-04-21 10:03:00.046 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-21 10:03:00.047 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-21 10:03:00.048 | step 3 | route=IT_Ticket | empId=35970 | apiMs=10.17 | totalMs=10.17
2026-04-21 10:03:09.575 | step 1 | route=HW_TicketFun | empId= | query called at=10:03:09.575
2026-04-21 10:03:09.588 | step 2 | route=HW_TicketFun | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=12.61
2026-04-21 10:03:09.589 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.84 | totalMs=13.84
2026-04-21 10:03:32.291 | step 1 | route=HW_TicketPost | empId=35970 | query called at=10:03:32.291
2026-04-21 10:03:32.319 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=28.34
2026-04-21 10:03:32.323 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=32.06 | totalMs=32.06
2026-04-21 10:03:32.325 | step 1 | route=HW_TicketPost | empId=35970 | query called at=10:03:32.325
2026-04-21 10:03:32.330 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-21 10:03:32.330 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=4.88 | totalMs=4.88
2026-04-21 10:03:32.331 | step 1 | route=HW_TicketPost | empId=35970 | query called at=10:03:32.331
2026-04-21 10:03:32.332 | step 2 | route=HW_TicketPost | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-21 10:03:32.333 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=1.90 | totalMs=1.90
2026-04-21 10:03:32.333 | step 1 | route=HW_TicketPost | empId=35970 | query called at=10:03:32.333
2026-04-21 10:03:32.360 | step 2 | route=HW_TicketPost | empId=35970 | query=hw_ticket_save_proc_kpi | queryMs=26.22
2026-04-21 10:03:32.363 | step 3 | route=HW_TicketPost | empId=35970 | apiMs=30.07 | totalMs=30.07
2026-04-21 10:03:32.586 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:03:32.586
2026-04-21 10:03:32.596 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-21 10:03:32.598 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-21 10:03:32.599 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-21 10:03:32.600 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-21 10:03:32.601 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-21 10:03:32.602 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=0.92
2026-04-21 10:03:32.603 | step 3 | route=IT_Ticket | empId=35970 | apiMs=16.71 | totalMs=16.71
2026-04-21 10:03:32.603 | step 1 | route=IT_Ticket | empId=35970 | query called at=10:03:32.603
2026-04-21 10:03:32.604 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-21 10:03:32.605 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-21 10:03:32.606 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-21 10:03:32.606 | step 3 | route=IT_Ticket | empId=35970 | apiMs=3.38 | totalMs=3.38
2026-04-21 10:08:50.249 | step 1 | route=HW_Ticket_Report | empId=19639 | query called at=10:08:50.249
2026-04-21 10:08:50.304 | step 2 | route=HW_Ticket_Report | empId=19639 | query=hw_ticket_report_kpi_proc | queryMs=54.3
2026-04-21 10:08:50.308 | step 3 | route=HW_Ticket_Report | empId=19639 | apiMs=58.38 | totalMs=58.38
2026-04-21 10:08:50.766 | step 4 | route=pageRenderd | empId=19639 | Page=HW TICKET REPORT | page fully loaded at : 10:08:50.766
2026-04-21 10:08:51.853 | step 1 | route=IT_Ticket_Report | empId=19639 | query called at=10:08:51.853
2026-04-21 10:08:52.109 | step 2 | route=IT_Ticket_Report | empId=19639 | query=kpi_it_ticket_report_page_proc | queryMs=256.1
2026-04-21 10:08:52.113 | step 3 | route=IT_Ticket_Report | empId=19639 | apiMs=259.74 | totalMs=259.74
2026-04-21 10:08:52.549 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:08:52.549
2026-04-21 10:08:52.777 | step 1 | route=IT_Ticket | empId=19639 | query called at=10:08:52.777
2026-04-21 10:08:52.822 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=43.96
2026-04-21 10:08:52.824 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-21 10:08:52.825 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-21 10:08:52.826 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-21 10:08:52.854 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=27.37
2026-04-21 10:08:52.860 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=5.54
2026-04-21 10:08:52.860 | step 3 | route=IT_Ticket | empId=19639 | apiMs=82.87 | totalMs=82.87
2026-04-21 10:08:52.861 | step 1 | route=IT_Ticket | empId=19639 | query called at=10:08:52.861
2026-04-21 10:08:52.882 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=20.39
2026-04-21 10:08:52.883 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-21 10:08:52.884 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-21 10:08:52.885 | step 3 | route=IT_Ticket | empId=19639 | apiMs=23.90 | totalMs=23.90
2026-04-21 10:09:04.125 | step 1 | route=HW_TicketFun | empId= | query called at=10:09:04.125
2026-04-21 10:09:04.135 | step 2 | route=HW_TicketFun | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=10.06
2026-04-21 10:09:04.139 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.16 | totalMs=14.16
2026-04-21 10:09:13.196 | step 1 | route=HW_TicketPost | empId=19639 | query called at=10:09:13.196
2026-04-21 10:09:13.216 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=18.95
2026-04-21 10:09:13.219 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=22.85 | totalMs=22.85
2026-04-21 10:09:13.222 | step 1 | route=HW_TicketPost | empId=19639 | query called at=10:09:13.222
2026-04-21 10:09:13.226 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-21 10:09:13.226 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=4.59 | totalMs=4.59
2026-04-21 10:09:13.227 | step 1 | route=HW_TicketPost | empId=19639 | query called at=10:09:13.227
2026-04-21 10:09:13.228 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-21 10:09:13.229 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=1.55 | totalMs=1.55
2026-04-21 10:09:13.229 | step 1 | route=HW_TicketPost | empId=19639 | query called at=10:09:13.229
2026-04-21 10:09:13.242 | step 2 | route=HW_TicketPost | empId=19639 | query=hw_ticket_save_proc_kpi | queryMs=13.16 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PORSELVI P/GGA0416, 4, need toner, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PORSELVI P/GGA0416,@type_iss=4,@issue_Describ=need toner,@severity=1,@compid=5,@date=21-Apr-2026,@Emplno=19639,@filepath=,@filepath2=,@mod_id=1)
2026-04-21 10:09:13.250 | step 5 | route=HW_TicketPost | empId=19639 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PORSELVI P/GGA0416, 4, need toner, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PORSELVI P/GGA0416,@type_iss=4,@issue_Describ=need toner,@severity=1,@compid=5,@date=21-Apr-2026,@Emplno=19639,@filepath=,@filepath2=,@mod_id=1)
2026-04-21 10:09:13.472 | step 1 | route=IT_Ticket | empId=19639 | query called at=10:09:13.472
2026-04-21 10:09:13.482 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-04-21 10:09:13.483 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-21 10:09:13.484 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-21 10:09:13.485 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-21 10:09:13.487 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-21 10:09:13.491 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=3.65
2026-04-21 10:09:13.491 | step 3 | route=IT_Ticket | empId=19639 | apiMs=19.33 | totalMs=19.33
2026-04-21 10:09:13.491 | step 1 | route=IT_Ticket | empId=19639 | query called at=10:09:13.491
2026-04-21 10:09:13.493 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-21 10:09:13.494 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-21 10:09:13.495 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-21 10:09:13.495 | step 3 | route=IT_Ticket | empId=19639 | apiMs=3.90 | totalMs=3.90
2026-04-21 10:09:28.276 | step 1 | route=HW_TicketFun | empId= | query called at=10:09:28.276
2026-04-21 10:09:28.287 | step 2 | route=HW_TicketFun | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=10.83
2026-04-21 10:09:28.290 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.75 | totalMs=14.75
2026-04-21 10:09:39.143 | step 1 | route=HW_TicketPost | empId=19639 | query called at=10:09:39.143
2026-04-21 10:09:39.171 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=27.52
2026-04-21 10:09:39.171 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=28.38 | totalMs=28.38
2026-04-21 10:09:39.171 | step 1 | route=HW_TicketPost | empId=19639 | query called at=10:09:39.171
2026-04-21 10:09:39.174 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-04-21 10:09:39.174 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=2.60 | totalMs=2.60
2026-04-21 10:09:39.175 | step 1 | route=HW_TicketPost | empId=19639 | query called at=10:09:39.175
2026-04-21 10:09:39.176 | step 2 | route=HW_TicketPost | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-21 10:09:39.176 | step 3 | route=HW_TicketPost | empId=19639 | apiMs=1.89 | totalMs=1.89
2026-04-21 10:09:39.177 | step 1 | route=HW_TicketPost | empId=19639 | query called at=10:09:39.177
2026-04-21 10:09:39.183 | step 2 | route=HW_TicketPost | empId=19639 | query=hw_ticket_save_proc_kpi | queryMs=6.08 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PORSELVI P/GGA0416, 4, need toner, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PORSELVI P/GGA0416,@type_iss=4,@issue_Describ=need toner,@severity=2,@compid=5,@date=21-Apr-2026,@Emplno=19639,@filepath=,@filepath2=,@mod_id=1)
2026-04-21 10:09:39.191 | step 5 | route=HW_TicketPost | empId=19639 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PORSELVI P/GGA0416, 4, need toner, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PORSELVI P/GGA0416,@type_iss=4,@issue_Describ=need toner,@severity=2,@compid=5,@date=21-Apr-2026,@Emplno=19639,@filepath=,@filepath2=,@mod_id=1)
2026-04-21 10:09:39.417 | step 1 | route=IT_Ticket | empId=19639 | query called at=10:09:39.417
2026-04-21 10:09:39.428 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-21 10:09:39.430 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-21 10:09:39.432 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-21 10:09:39.433 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-21 10:09:39.435 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-21 10:09:39.441 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=5.56
2026-04-21 10:09:39.441 | step 3 | route=IT_Ticket | empId=19639 | apiMs=23.51 | totalMs=23.51
2026-04-21 10:09:39.441 | step 1 | route=IT_Ticket | empId=19639 | query called at=10:09:39.441
2026-04-21 10:09:39.443 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-21 10:09:39.444 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-21 10:09:39.446 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-21 10:09:39.446 | step 3 | route=IT_Ticket | empId=19639 | apiMs=4.53 | totalMs=4.53
2026-04-21 10:09:50.463 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:09:50.463
2026-04-21 10:09:50.519 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=55.85
2026-04-21 10:09:50.523 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=59.73 | totalMs=59.73
2026-04-21 10:09:50.840 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:09:50.840
2026-04-21 10:10:11.885 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:10:11.885
2026-04-21 10:10:11.896 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-21 10:10:11.900 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-21 10:10:11.904 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-21 10:10:11.909 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.83
2026-04-21 10:10:11.910 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-21 10:10:11.916 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=5.69
2026-04-21 10:10:11.917 | step 3 | route=IT_Ticket | empId=48449 | apiMs=31.39 | totalMs=31.39
2026-04-21 10:10:11.917 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:10:11.917
2026-04-21 10:10:11.919 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-21 10:10:11.920 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-21 10:10:11.922 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-21 10:10:11.922 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.68 | totalMs=4.68
2026-04-21 10:10:18.259 | step 1 | route=HW_TicketFun | empId= | query called at=10:10:18.259
2026-04-21 10:10:18.269 | step 2 | route=HW_TicketFun | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=9.3
2026-04-21 10:10:18.272 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.96 | totalMs=12.96
2026-04-21 10:10:28.108 | step 1 | route=HW_TicketPost | empId=48449 | query called at=10:10:28.108
2026-04-21 10:10:28.137 | step 2 | route=HW_TicketPost | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=28.67
2026-04-21 10:10:28.140 | step 3 | route=HW_TicketPost | empId=48449 | apiMs=32.29 | totalMs=32.29
2026-04-21 10:10:28.143 | step 1 | route=HW_TicketPost | empId=48449 | query called at=10:10:28.143
2026-04-21 10:10:28.148 | step 2 | route=HW_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-04-21 10:10:28.148 | step 3 | route=HW_TicketPost | empId=48449 | apiMs=5.08 | totalMs=5.08
2026-04-21 10:10:28.148 | step 1 | route=HW_TicketPost | empId=48449 | query called at=10:10:28.148
2026-04-21 10:10:28.150 | step 2 | route=HW_TicketPost | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-21 10:10:28.150 | step 3 | route=HW_TicketPost | empId=48449 | apiMs=1.94 | totalMs=1.94
2026-04-21 10:10:28.151 | step 1 | route=HW_TicketPost | empId=48449 | query called at=10:10:28.151
2026-04-21 10:10:28.167 | step 2 | route=HW_TicketPost | empId=48449 | query=hw_ticket_save_proc_kpi | queryMs=15.74
2026-04-21 10:10:28.171 | step 3 | route=HW_TicketPost | empId=48449 | apiMs=19.79 | totalMs=19.79
2026-04-21 10:10:28.398 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:10:28.398
2026-04-21 10:10:28.409 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-21 10:10:28.411 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-21 10:10:28.412 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-21 10:10:28.414 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-21 10:10:28.416 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-21 10:10:28.422 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=5.77
2026-04-21 10:10:28.422 | step 3 | route=IT_Ticket | empId=48449 | apiMs=23.77 | totalMs=23.77
2026-04-21 10:10:28.423 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:10:28.423
2026-04-21 10:10:28.424 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-21 10:10:28.426 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-21 10:10:28.427 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-21 10:10:28.427 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.61 | totalMs=4.61
2026-04-21 10:10:34.303 | step 1 | route=IT_Ticket | empId=19639 | query called at=10:10:34.303
2026-04-21 10:10:34.314 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-21 10:10:34.316 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-21 10:10:34.317 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-21 10:10:34.318 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-21 10:10:34.320 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-21 10:10:34.321 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=1.11
2026-04-21 10:10:34.322 | step 3 | route=IT_Ticket | empId=19639 | apiMs=18.37 | totalMs=18.37
2026-04-21 10:10:34.322 | step 1 | route=IT_Ticket | empId=19639 | query called at=10:10:34.322
2026-04-21 10:10:34.323 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-21 10:10:34.325 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-21 10:10:34.326 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-21 10:10:34.326 | step 3 | route=IT_Ticket | empId=19639 | apiMs=4.04 | totalMs=4.04
2026-04-21 10:12:32.289 | step 1 | route=IT_Ticket | empId=21206 | query called at=10:12:32.289
2026-04-21 10:12:32.303 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=13.57
2026-04-21 10:12:32.311 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=4.95
2026-04-21 10:12:32.320 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=5.4
2026-04-21 10:12:32.328 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=5.44
2026-04-21 10:12:32.336 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=8.14
2026-04-21 10:12:32.348 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=10.75
2026-04-21 10:12:32.348 | step 3 | route=IT_Ticket | empId=21206 | apiMs=59.13 | totalMs=59.13
2026-04-21 10:12:32.348 | step 1 | route=IT_Ticket | empId=21206 | query called at=10:12:32.348
2026-04-21 10:12:32.356 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=7.37
2026-04-21 10:12:32.364 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-04-21 10:12:32.373 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=8.43
2026-04-21 10:12:32.374 | step 3 | route=IT_Ticket | empId=21206 | apiMs=25.26 | totalMs=25.26
2026-04-21 10:12:49.818 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=10:12:49.818
2026-04-21 10:12:50.126 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=307.8
2026-04-21 10:12:50.127 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=308.93 | totalMs=308.93
2026-04-21 10:12:51.417 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=10:12:51.417
2026-04-21 10:12:51.430 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=11.74
2026-04-21 10:12:51.433 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=15.56 | totalMs=15.56
2026-04-21 10:13:40.072 | step 1 | route=IT_TicketPost | empId=21206 | query called at=10:13:40.072
2026-04-21 10:13:40.083 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-21 10:13:40.083 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=11.15 | totalMs=11.15
2026-04-21 10:13:40.084 | step 1 | route=IT_TicketPost | empId=21206 | query called at=10:13:40.084
2026-04-21 10:13:40.294 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=209.81
2026-04-21 10:13:40.296 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=211.74 | totalMs=211.74
2026-04-21 10:13:40.296 | step 1 | route=IT_TicketPost | empId=21206 | query called at=10:13:40.296
2026-04-21 10:13:40.298 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-21 10:13:40.298 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=1.91 | totalMs=1.91
2026-04-21 10:13:40.539 | step 1 | route=IT_Ticket | empId=21206 | query called at=10:13:40.539
2026-04-21 10:13:40.550 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-04-21 10:13:40.552 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-21 10:13:40.553 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-21 10:13:40.554 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-04-21 10:13:40.555 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-21 10:13:40.563 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=7.81
2026-04-21 10:13:40.563 | step 3 | route=IT_Ticket | empId=21206 | apiMs=24.68 | totalMs=24.68
2026-04-21 10:13:40.564 | step 1 | route=IT_Ticket | empId=21206 | query called at=10:13:40.564
2026-04-21 10:13:40.565 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-21 10:13:40.566 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-21 10:13:40.567 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-04-21 10:13:40.568 | step 3 | route=IT_Ticket | empId=21206 | apiMs=3.82 | totalMs=3.82
2026-04-21 10:17:00.368 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=10:17:00.368
2026-04-21 10:17:00.401 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=32.52
2026-04-21 10:17:00.404 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=36.52 | totalMs=36.52
2026-04-21 10:17:02.107 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:17:02.107
2026-04-21 10:17:09.049 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=10:17:09.049
2026-04-21 10:17:09.110 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=60.79
2026-04-21 10:17:09.116 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=66.52 | totalMs=66.52
2026-04-21 10:17:09.119 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=10:17:09.119
2026-04-21 10:17:09.123 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-04-21 10:17:09.124 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-21 10:17:09.125 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-21 10:17:09.126 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=6.90 | totalMs=6.90
2026-04-21 10:17:09.367 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=10:17:09.367
2026-04-21 10:17:09.389 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=21.54
2026-04-21 10:17:09.389 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=22.55 | totalMs=22.55
2026-04-21 10:17:10.649 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:17:10.649
2026-04-21 10:19:33.487 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49330 | query called at=10:19:33.487
2026-04-21 10:19:33.561 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=73.15
2026-04-21 10:19:33.561 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49330 | apiMs=74.16 | totalMs=74.16
2026-04-21 10:19:41.803 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query called at=10:19:41.803
2026-04-21 10:19:41.844 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=41.3
2026-04-21 10:19:41.845 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49330 | apiMs=42.36 | totalMs=42.36
2026-04-21 10:19:51.236 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:19:51.236
2026-04-21 10:19:51.287 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=51.14
2026-04-21 10:19:51.290 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=54.67 | totalMs=54.67
2026-04-21 10:19:52.195 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:19:52.195
2026-04-21 10:19:58.508 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:19:58.508
2026-04-21 10:19:58.558 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=50.07
2026-04-21 10:19:58.593 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=25.68
2026-04-21 10:19:58.597 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=89.39 | totalMs=89.39
2026-04-21 10:19:58.600 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:19:58.600
2026-04-21 10:19:58.607 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.88
2026-04-21 10:19:58.608 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-21 10:19:58.610 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-21 10:19:58.610 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=10.02 | totalMs=10.02
2026-04-21 10:20:01.986 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:20:01.986
2026-04-21 10:20:01.988 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-21 10:20:01.989 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-21 10:20:01.991 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-21 10:20:01.991 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=5.01 | totalMs=5.01
2026-04-21 10:20:03.760 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:20:03.760
2026-04-21 10:20:03.776 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=15.39
2026-04-21 10:20:03.776 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=16.36 | totalMs=16.36
2026-04-21 10:20:04.182 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:20:04.182
2026-04-21 10:22:57.067 | step 1 | route=IT_TicketPost | empId=49330 | query called at=10:22:57.067
2026-04-21 10:22:57.087 | step 2 | route=IT_TicketPost | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=19.16
2026-04-21 10:22:57.087 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=20.21 | totalMs=20.21
2026-04-21 10:22:57.088 | step 1 | route=IT_TicketPost | empId=49330 | query called at=10:22:57.088
2026-04-21 10:22:57.276 | step 2 | route=IT_TicketPost | empId=49330 | query=IT_Ticket_Save_SPOC | queryMs=187.63
2026-04-21 10:22:57.296 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=207.70 | totalMs=207.70
2026-04-21 10:22:57.296 | step 1 | route=IT_TicketPost | empId=49330 | query called at=10:22:57.296
2026-04-21 10:22:57.310 | step 2 | route=IT_TicketPost | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.66
2026-04-21 10:22:57.311 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=14.50 | totalMs=14.50
2026-04-21 10:22:57.575 | step 1 | route=IT_Ticket | empId=49330 | query called at=10:22:57.575
2026-04-21 10:22:57.592 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=13.22
2026-04-21 10:22:57.600 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=5.52
2026-04-21 10:22:57.609 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=8.57
2026-04-21 10:22:57.618 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=8.93
2026-04-21 10:22:57.663 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=44.08
2026-04-21 10:22:57.677 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=14.35
2026-04-21 10:22:57.678 | step 3 | route=IT_Ticket | empId=49330 | apiMs=102.49 | totalMs=102.49
2026-04-21 10:22:57.678 | step 1 | route=IT_Ticket | empId=49330 | query called at=10:22:57.678
2026-04-21 10:22:57.705 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=26.37
2026-04-21 10:22:57.714 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=8.49
2026-04-21 10:22:57.727 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=12.77
2026-04-21 10:22:57.728 | step 3 | route=IT_Ticket | empId=49330 | apiMs=49.23 | totalMs=49.23
2026-04-21 10:33:40.580 | step 5 | route=dashboard | empId=Gnt0079 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-21 10:34:36.130 | step 1 | route=IT_Ticket | empId=406 | query called at=10:34:36.130
2026-04-21 10:34:36.165 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=34.26
2026-04-21 10:34:36.167 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-21 10:34:36.168 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-21 10:34:36.170 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-21 10:34:36.190 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=20.53
2026-04-21 10:34:36.195 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=4.14
2026-04-21 10:34:36.195 | step 3 | route=IT_Ticket | empId=406 | apiMs=65.22 | totalMs=65.22
2026-04-21 10:34:36.196 | step 1 | route=IT_Ticket | empId=406 | query called at=10:34:36.196
2026-04-21 10:34:36.211 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=14.42
2026-04-21 10:34:36.212 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-21 10:34:36.213 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-21 10:34:36.213 | step 3 | route=IT_Ticket | empId=406 | apiMs=17.47 | totalMs=17.47
2026-04-21 10:34:41.486 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:34:41.486
2026-04-21 10:34:41.668 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=181.5
2026-04-21 10:34:41.668 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=182.59 | totalMs=182.59
2026-04-21 10:34:43.590 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:34:43.590
2026-04-21 10:34:43.625 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=34.4
2026-04-21 10:34:43.628 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=38.28 | totalMs=38.28
2026-04-21 10:36:15.484 | step 1 | route=IT_Ticket | empId=406 | query called at=10:36:15.484
2026-04-21 10:36:15.494 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-21 10:36:15.499 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-21 10:36:15.503 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-21 10:36:15.507 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-21 10:36:15.525 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=17.46
2026-04-21 10:36:15.529 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=4.33
2026-04-21 10:36:15.530 | step 3 | route=IT_Ticket | empId=406 | apiMs=45.39 | totalMs=45.39
2026-04-21 10:36:15.530 | step 1 | route=IT_Ticket | empId=406 | query called at=10:36:15.530
2026-04-21 10:36:15.531 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-21 10:36:15.532 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-21 10:36:15.534 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-21 10:36:15.534 | step 3 | route=IT_Ticket | empId=406 | apiMs=3.95 | totalMs=3.95
2026-04-21 10:36:19.914 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:36:19.914
2026-04-21 10:36:20.099 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=184.68
2026-04-21 10:36:20.100 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=185.96 | totalMs=185.96
2026-04-21 10:36:21.649 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:36:21.649
2026-04-21 10:36:21.664 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=14.41
2026-04-21 10:36:21.664 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=15.61 | totalMs=15.61
2026-04-21 10:36:41.049 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:36:41.049
2026-04-21 10:36:41.064 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-04-21 10:36:41.067 | step 3 | route=IT_TicketPost | empId=406 | apiMs=17.29 | totalMs=17.29
2026-04-21 10:36:41.070 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:36:41.070
2026-04-21 10:36:41.304 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=234.3
2026-04-21 10:36:41.314 | step 3 | route=IT_TicketPost | empId=406 | apiMs=244.72 | totalMs=244.72
2026-04-21 10:36:41.315 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:36:41.315
2026-04-21 10:36:41.317 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-21 10:36:41.317 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.77 | totalMs=2.77
2026-04-21 10:36:41.318 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:36:41.318
2026-04-21 10:36:41.320 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-21 10:36:41.320 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.91 | totalMs=1.91
2026-04-21 10:36:51.801 | step 1 | route=IT_Ticket | empId=406 | query called at=10:36:51.801
2026-04-21 10:36:51.816 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=14.54
2026-04-21 10:36:51.822 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=2.16
2026-04-21 10:36:51.825 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-21 10:36:51.830 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.95
2026-04-21 10:36:51.831 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-21 10:36:51.840 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=8.41
2026-04-21 10:36:51.840 | step 3 | route=IT_Ticket | empId=406 | apiMs=39.52 | totalMs=39.52
2026-04-21 10:36:51.841 | step 1 | route=IT_Ticket | empId=406 | query called at=10:36:51.841
2026-04-21 10:36:51.851 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=9.41
2026-04-21 10:36:51.852 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-04-21 10:36:51.855 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=2.83
2026-04-21 10:36:51.855 | step 3 | route=IT_Ticket | empId=406 | apiMs=14.21 | totalMs=14.21
2026-04-21 10:41:15.854 | step 1 | route=IT_Ticket | empId=48116 | query called at=10:41:15.854
2026-04-21 10:41:15.865 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-21 10:41:15.867 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-21 10:41:15.868 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-21 10:41:15.869 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-21 10:41:15.907 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=36.87
2026-04-21 10:41:15.913 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=5.81
2026-04-21 10:41:15.913 | step 3 | route=IT_Ticket | empId=48116 | apiMs=58.93 | totalMs=58.93
2026-04-21 10:41:15.914 | step 1 | route=IT_Ticket | empId=48116 | query called at=10:41:15.914
2026-04-21 10:41:15.915 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-21 10:41:15.923 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=7.83
2026-04-21 10:41:15.925 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-21 10:41:15.925 | step 3 | route=IT_Ticket | empId=48116 | apiMs=11.41 | totalMs=11.41
2026-04-21 10:41:20.669 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=10:41:20.669
2026-04-21 10:41:21.007 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=337.19
2026-04-21 10:41:21.011 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=341.39 | totalMs=341.39
2026-04-21 10:41:22.245 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=10:41:22.245
2026-04-21 10:41:22.257 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-04-21 10:41:22.260 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=15.10 | totalMs=15.10
2026-04-21 10:42:12.948 | step 1 | route=IT_TicketPost | empId=48116 | query called at=10:42:12.948
2026-04-21 10:42:12.959 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-21 10:42:12.962 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=14.11 | totalMs=14.11
2026-04-21 10:42:12.965 | step 1 | route=IT_TicketPost | empId=48116 | query called at=10:42:12.965
2026-04-21 10:42:13.013 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=45.24
2026-04-21 10:42:13.015 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=50.10 | totalMs=50.10
2026-04-21 10:42:13.016 | step 1 | route=IT_TicketPost | empId=48116 | query called at=10:42:13.016
2026-04-21 10:42:13.018 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-04-21 10:42:13.018 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.61 | totalMs=2.61
2026-04-21 10:42:15.817 | step 1 | route=IT_Ticket | empId=48116 | query called at=10:42:15.817
2026-04-21 10:42:15.828 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-21 10:42:15.830 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-21 10:42:15.831 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-21 10:42:15.833 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-21 10:42:15.835 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-21 10:42:15.841 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=5.7
2026-04-21 10:42:15.841 | step 3 | route=IT_Ticket | empId=48116 | apiMs=24.05 | totalMs=24.05
2026-04-21 10:42:15.842 | step 1 | route=IT_Ticket | empId=48116 | query called at=10:42:15.842
2026-04-21 10:42:15.843 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-21 10:42:15.845 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-21 10:42:15.846 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-21 10:42:15.846 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.51 | totalMs=4.51
2026-04-21 10:42:38.087 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:42:38.087
2026-04-21 10:42:38.138 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=50.51
2026-04-21 10:42:38.141 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=54.14 | totalMs=54.14
2026-04-21 10:42:38.790 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:42:38.790
2026-04-21 10:42:42.001 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:42:42.001
2026-04-21 10:42:42.043 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=41.55
2026-04-21 10:42:42.053 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=52.68 | totalMs=52.68
2026-04-21 10:42:42.057 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:42:42.057
2026-04-21 10:42:42.061 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-21 10:42:42.062 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-21 10:42:42.064 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-21 10:42:42.064 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=7.43 | totalMs=7.43
2026-04-21 10:42:54.463 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:42:54.463
2026-04-21 10:42:54.480 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=16.7
2026-04-21 10:42:54.480 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=17.61 | totalMs=17.61
2026-04-21 10:42:54.906 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:42:54.906
2026-04-21 10:44:55.969 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:44:55.969
2026-04-21 10:44:56.005 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.78
2026-04-21 10:44:56.005 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.87 | totalMs=35.87
2026-04-21 10:44:56.581 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:44:56.581
2026-04-21 10:45:12.564 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:45:12.564
2026-04-21 10:45:12.594 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=29.21
2026-04-21 10:45:12.599 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=34.86 | totalMs=34.86
2026-04-21 10:45:12.602 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:45:12.602
2026-04-21 10:45:12.607 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-21 10:45:12.608 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-21 10:45:12.609 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-21 10:45:12.610 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.21 | totalMs=7.21
2026-04-21 10:45:19.493 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:45:19.493
2026-04-21 10:45:19.534 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=40.39
2026-04-21 10:45:19.537 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=43.83 | totalMs=43.83
2026-04-21 10:45:20.006 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:45:20.006
2026-04-21 10:46:54.018 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:46:54.018
2026-04-21 10:46:54.044 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=26.12
2026-04-21 10:46:54.048 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-21 10:46:54.052 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-21 10:46:54.053 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-21 10:46:54.055 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-21 10:46:54.058 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=3.22
2026-04-21 10:46:54.059 | step 3 | route=IT_Ticket | empId=20646 | apiMs=40.93 | totalMs=40.93
2026-04-21 10:46:54.059 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:46:54.059
2026-04-21 10:46:54.070 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=10.28
2026-04-21 10:46:54.071 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-21 10:46:54.072 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-21 10:46:54.073 | step 3 | route=IT_Ticket | empId=20646 | apiMs=13.47 | totalMs=13.47
2026-04-21 10:47:02.361 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20646 | query called at=10:47:02.361
2026-04-21 10:47:02.500 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=138.31
2026-04-21 10:47:02.503 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20646 | apiMs=142.43 | totalMs=142.43
2026-04-21 10:47:04.628 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query called at=10:47:04.628
2026-04-21 10:47:04.641 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-04-21 10:47:04.644 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20646 | apiMs=16.82 | totalMs=16.82
2026-04-21 10:47:20.756 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:47:20.756
2026-04-21 10:47:20.768 | step 2 | route=IT_TicketPost | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-04-21 10:47:20.771 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=14.80 | totalMs=14.80
2026-04-21 10:47:20.774 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:47:20.774
2026-04-21 10:47:22.258 | step 2 | route=IT_TicketPost | empId=20646 | query=IT_Ticket_Save_SPOC | queryMs=1481.45
2026-04-21 10:47:22.787 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=2,013.09 | totalMs=2,013.09
2026-04-21 10:47:22.788 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:47:22.788
2026-04-21 10:47:22.790 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-04-21 10:47:22.790 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=2.81 | totalMs=2.81
2026-04-21 10:47:22.791 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:47:22.791
2026-04-21 10:47:22.792 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-21 10:47:22.793 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=1.86 | totalMs=1.86
2026-04-21 10:47:24.508 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:47:24.508
2026-04-21 10:47:24.518 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-21 10:47:24.520 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-21 10:47:24.522 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-21 10:47:24.523 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-21 10:47:24.525 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-21 10:47:24.531 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=5.56
2026-04-21 10:47:24.531 | step 3 | route=IT_Ticket | empId=20646 | apiMs=22.92 | totalMs=22.92
2026-04-21 10:47:24.531 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:47:24.531
2026-04-21 10:47:24.533 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-21 10:47:24.535 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-21 10:47:24.536 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-21 10:47:24.536 | step 3 | route=IT_Ticket | empId=20646 | apiMs=4.95 | totalMs=4.95
2026-04-21 10:48:39.104 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:48:39.104
2026-04-21 10:48:39.127 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=21.58
2026-04-21 10:48:39.127 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=22.64 | totalMs=22.64
2026-04-21 10:48:39.468 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:48:39.468
2026-04-21 10:48:44.562 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=10:48:44.562
2026-04-21 10:48:45.248 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=685.49
2026-04-21 10:48:45.638 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=1,075.34 | totalMs=1,075.34
2026-04-21 10:48:45.641 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=10:48:45.641
2026-04-21 10:48:45.645 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-21 10:48:45.649 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-21 10:48:45.650 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-21 10:48:45.650 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=9.66 | totalMs=9.66
2026-04-21 10:48:56.647 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:48:56.647
2026-04-21 10:48:56.681 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=33.7
2026-04-21 10:48:56.684 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=37.35 | totalMs=37.35
2026-04-21 10:48:56.989 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:48:56.989
2026-04-21 10:52:33.593 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:52:33.593
2026-04-21 10:58:47.949 | step 1 | route=IT_Ticket | empId=24329 | query called at=10:58:47.949
2026-04-21 10:58:48.023 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=72.96
2026-04-21 10:58:48.039 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=13.2
2026-04-21 10:58:48.056 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=13.69
2026-04-21 10:58:48.073 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=13.89
2026-04-21 10:58:48.139 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=66.17
2026-04-21 10:58:48.159 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=18.79
2026-04-21 10:58:48.159 | step 3 | route=IT_Ticket | empId=24329 | apiMs=209.73 | totalMs=209.73
2026-04-21 10:58:48.159 | step 1 | route=IT_Ticket | empId=24329 | query called at=10:58:48.159
2026-04-21 10:58:48.202 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=42.08
2026-04-21 10:58:48.219 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=16.61
2026-04-21 10:58:48.236 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=16.58
2026-04-21 10:58:48.236 | step 3 | route=IT_Ticket | empId=24329 | apiMs=76.77 | totalMs=76.77
2026-04-21 10:59:04.054 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=10:59:04.054
2026-04-21 10:59:04.230 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=175.62
2026-04-21 10:59:04.234 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=179.66 | totalMs=179.66
2026-04-21 11:00:05.321 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=11:00:05.321
2026-04-21 11:00:05.333 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-04-21 11:00:05.336 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=14.48 | totalMs=14.48
2026-04-21 11:02:48.030 | step 1 | route=IT_Ticket | empId=24329 | query called at=11:02:48.030
2026-04-21 11:02:48.078 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=47.82
2026-04-21 11:02:48.085 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-21 11:02:48.089 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-21 11:02:48.093 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-21 11:02:48.112 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=18.84
2026-04-21 11:02:48.116 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=4.24
2026-04-21 11:02:48.117 | step 3 | route=IT_Ticket | empId=24329 | apiMs=86.63 | totalMs=86.63
2026-04-21 11:02:48.117 | step 1 | route=IT_Ticket | empId=24329 | query called at=11:02:48.117
2026-04-21 11:02:48.128 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=10.4
2026-04-21 11:02:48.129 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-21 11:02:48.130 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-21 11:02:48.130 | step 3 | route=IT_Ticket | empId=24329 | apiMs=13.19 | totalMs=13.19
2026-04-21 11:03:00.274 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=11:03:00.274
2026-04-21 11:03:00.530 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=255.75
2026-04-21 11:03:00.533 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=259.90 | totalMs=259.90
2026-04-21 11:03:10.095 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=11:03:10.095
2026-04-21 11:03:10.278 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=182.12
2026-04-21 11:03:10.281 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=185.95 | totalMs=185.95
2026-04-21 11:03:13.395 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=11:03:13.395
2026-04-21 11:03:13.408 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=11.99
2026-04-21 11:03:13.412 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=16.06 | totalMs=16.06
2026-04-21 11:04:09.615 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=11:04:09.615
2026-04-21 11:04:09.928 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=312.2
2026-04-21 11:04:09.929 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=313.32 | totalMs=313.32
2026-04-21 11:04:27.440 | step 1 | route=IT_Ticket | empId=24329 | query called at=11:04:27.440
2026-04-21 11:04:27.449 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-04-21 11:04:27.451 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-21 11:04:27.452 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-21 11:04:27.454 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-21 11:04:27.456 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-21 11:04:27.461 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=5.54
2026-04-21 11:04:27.462 | step 3 | route=IT_Ticket | empId=24329 | apiMs=22.11 | totalMs=22.11
2026-04-21 11:04:27.462 | step 1 | route=IT_Ticket | empId=24329 | query called at=11:04:27.462
2026-04-21 11:04:27.464 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-21 11:04:27.465 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-21 11:04:27.466 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-21 11:04:27.467 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.46 | totalMs=4.46
2026-04-21 11:04:31.617 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=11:04:31.617
2026-04-21 11:04:32.135 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=517.28
2026-04-21 11:04:32.136 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=518.42 | totalMs=518.42
2026-04-21 11:04:33.140 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=11:04:33.140
2026-04-21 11:04:33.155 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=14.5
2026-04-21 11:04:33.159 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=18.22 | totalMs=18.22
2026-04-21 11:06:17.567 | step 1 | route=IT_Ticket | empId=62152 | query called at=11:06:17.567
2026-04-21 11:06:17.581 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=13.9
2026-04-21 11:06:17.590 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=5.11
2026-04-21 11:06:17.598 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=5.38
2026-04-21 11:06:17.607 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=5.65
2026-04-21 11:06:17.615 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_it_Ticket_Details | queryMs=8.3
2026-04-21 11:06:17.624 | step 2 | route=IT_Ticket | empId=62152 | query=VMS_Comp_login_proc | queryMs=8.45
2026-04-21 11:06:17.625 | step 3 | route=IT_Ticket | empId=62152 | apiMs=58.01 | totalMs=58.01
2026-04-21 11:06:17.625 | step 1 | route=IT_Ticket | empId=62152 | query called at=11:06:17.625
2026-04-21 11:06:17.633 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=7.39
2026-04-21 11:06:17.642 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=8.35
2026-04-21 11:06:17.650 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=7.92
2026-04-21 11:06:17.650 | step 3 | route=IT_Ticket | empId=62152 | apiMs=25.05 | totalMs=25.05
2026-04-21 11:06:29.386 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62152 | query called at=11:06:29.386
2026-04-21 11:06:29.550 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=163.31
2026-04-21 11:06:29.553 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62152 | apiMs=167.23 | totalMs=167.23
2026-04-21 11:06:31.305 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62152 | query called at=11:06:31.305
2026-04-21 11:06:31.318 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=12.19
2026-04-21 11:06:31.321 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62152 | apiMs=16.37 | totalMs=16.37
2026-04-21 11:07:03.144 | step 1 | route=IT_TicketPost | empId=62152 | query called at=11:07:03.144
2026-04-21 11:07:03.155 | step 2 | route=IT_TicketPost | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-21 11:07:03.158 | step 3 | route=IT_TicketPost | empId=62152 | apiMs=14.18 | totalMs=14.18
2026-04-21 11:07:03.161 | step 1 | route=IT_TicketPost | empId=62152 | query called at=11:07:03.161
2026-04-21 11:07:03.217 | step 2 | route=IT_TicketPost | empId=62152 | query=IT_Ticket_Save_SPOC | queryMs=52.87
2026-04-21 11:07:03.228 | step 3 | route=IT_TicketPost | empId=62152 | apiMs=67.08 | totalMs=67.08
2026-04-21 11:07:03.229 | step 1 | route=IT_TicketPost | empId=62152 | query called at=11:07:03.229
2026-04-21 11:07:03.231 | step 2 | route=IT_TicketPost | empId=62152 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-21 11:07:03.231 | step 3 | route=IT_TicketPost | empId=62152 | apiMs=2.56 | totalMs=2.56
2026-04-21 11:07:08.164 | step 1 | route=IT_Ticket | empId=62152 | query called at=11:07:08.164
2026-04-21 11:07:08.174 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-04-21 11:07:08.175 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-21 11:07:08.176 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=0.64
2026-04-21 11:07:08.178 | step 2 | route=IT_Ticket | empId=62152 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-21 11:07:08.194 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_it_Ticket_Details | queryMs=15.84
2026-04-21 11:07:08.198 | step 2 | route=IT_Ticket | empId=62152 | query=VMS_Comp_login_proc | queryMs=3.95
2026-04-21 11:07:08.198 | step 3 | route=IT_Ticket | empId=62152 | apiMs=34.16 | totalMs=34.16
2026-04-21 11:07:08.199 | step 1 | route=IT_Ticket | empId=62152 | query called at=11:07:08.199
2026-04-21 11:07:08.203 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=3.3
2026-04-21 11:07:08.204 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-04-21 11:07:08.205 | step 2 | route=IT_Ticket | empId=62152 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-21 11:07:08.205 | step 3 | route=IT_Ticket | empId=62152 | apiMs=6.15 | totalMs=6.15
2026-04-21 11:12:21.014 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:12:21.014
2026-04-21 11:12:21.082 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=67.31
2026-04-21 11:12:21.085 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=71.28 | totalMs=71.28
2026-04-21 11:12:24.007 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:24.007
2026-04-21 11:12:27.583 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:12:27.583
2026-04-21 11:12:27.636 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=51.64
2026-04-21 11:12:27.652 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=68.47 | totalMs=68.47
2026-04-21 11:12:27.655 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:12:27.655
2026-04-21 11:12:27.659 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-21 11:12:27.660 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-21 11:12:27.661 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-21 11:12:27.661 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=6.59 | totalMs=6.59
2026-04-21 11:12:30.725 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:12:30.725
2026-04-21 11:12:30.747 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.66
2026-04-21 11:12:30.747 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=21.56 | totalMs=21.56
2026-04-21 11:12:31.306 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:31.306
2026-04-21 11:12:35.285 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:12:35.285
2026-04-21 11:12:35.317 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=31.37
2026-04-21 11:12:35.330 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=44.24 | totalMs=44.24
2026-04-21 11:12:35.330 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:12:35.330
2026-04-21 11:12:35.338 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8
2026-04-21 11:12:35.347 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8
2026-04-21 11:12:35.355 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.95
2026-04-21 11:12:35.355 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=25.51 | totalMs=25.51
2026-04-21 11:12:38.427 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:12:38.427
2026-04-21 11:12:38.451 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=23.37
2026-04-21 11:12:38.451 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.32 | totalMs=24.32
2026-04-21 11:12:39.022 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:12:39.022
2026-04-21 11:13:26.748 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:13:26.748
2026-04-21 11:13:26.778 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=28.61
2026-04-21 11:13:26.779 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-21 11:13:26.781 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-21 11:13:26.782 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-21 11:13:26.810 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=27.83
2026-04-21 11:13:26.812 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=1.4
2026-04-21 11:13:26.813 | step 3 | route=IT_Ticket | empId=41073 | apiMs=64.32 | totalMs=64.32
2026-04-21 11:13:26.813 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:13:26.813
2026-04-21 11:13:26.834 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=20.38
2026-04-21 11:13:26.835 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-21 11:13:26.837 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-21 11:13:26.837 | step 3 | route=IT_Ticket | empId=41073 | apiMs=23.96 | totalMs=23.96
2026-04-21 11:13:38.509 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=11:13:38.509
2026-04-21 11:13:38.945 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=435.6
2026-04-21 11:13:38.948 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=439.35 | totalMs=439.35
2026-04-21 11:13:52.057 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=11:13:52.057
2026-04-21 11:13:52.077 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=19.33
2026-04-21 11:13:52.080 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=23.29 | totalMs=23.29
2026-04-21 11:14:41.038 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:14:41.038
2026-04-21 11:14:41.050 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-04-21 11:14:41.050 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=11.93 | totalMs=11.93
2026-04-21 11:14:41.051 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:14:41.051
2026-04-21 11:14:41.103 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=51.66
2026-04-21 11:14:41.105 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=54.03 | totalMs=54.03
2026-04-21 11:14:41.105 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:14:41.105
2026-04-21 11:14:41.107 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-21 11:14:41.108 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.49 | totalMs=2.49
2026-04-21 11:14:41.108 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:14:41.108
2026-04-21 11:14:41.110 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-21 11:14:41.110 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.78 | totalMs=1.78
2026-04-21 11:14:41.334 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:14:41.334
2026-04-21 11:14:41.344 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-21 11:14:41.346 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-21 11:14:41.348 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-21 11:14:41.349 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-21 11:14:41.351 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-21 11:14:41.353 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=1.96
2026-04-21 11:14:41.353 | step 3 | route=IT_Ticket | empId=41073 | apiMs=19.35 | totalMs=19.35
2026-04-21 11:14:41.354 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:14:41.354
2026-04-21 11:14:41.355 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-21 11:14:41.357 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-21 11:14:41.358 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-21 11:14:41.359 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.92 | totalMs=4.92
2026-04-21 11:18:39.763 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:18:39.763
2026-04-21 11:18:39.813 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=49.66
2026-04-21 11:18:39.826 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=8.82
2026-04-21 11:18:39.834 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=5.42
2026-04-21 11:18:39.842 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=5.47
2026-04-21 11:18:39.878 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=35.23
2026-04-21 11:18:39.886 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=8.04
2026-04-21 11:18:39.887 | step 3 | route=IT_Ticket | empId=3362 | apiMs=123.52 | totalMs=123.52
2026-04-21 11:18:39.887 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:18:39.887
2026-04-21 11:18:39.910 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=22.1
2026-04-21 11:18:39.911 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-21 11:18:39.912 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-21 11:18:39.912 | step 3 | route=IT_Ticket | empId=3362 | apiMs=24.92 | totalMs=24.92
2026-04-21 11:19:02.623 | step 1 | route=Ticket_Entry_SPOC_Module | empId=3362 | query called at=11:19:02.623
2026-04-21 11:19:02.896 | step 2 | route=Ticket_Entry_SPOC_Module | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=272.27
2026-04-21 11:19:02.900 | step 3 | route=Ticket_Entry_SPOC_Module | empId=3362 | apiMs=276.36 | totalMs=276.36
2026-04-21 11:19:05.283 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query called at=11:19:05.283
2026-04-21 11:19:05.308 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=21.66
2026-04-21 11:19:05.311 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=3362 | apiMs=27.66 | totalMs=27.66
2026-04-21 11:20:19.663 | step 1 | route=IT_TicketPost | empId=3362 | query called at=11:20:19.663
2026-04-21 11:20:19.690 | step 2 | route=IT_TicketPost | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=26.39
2026-04-21 11:20:19.695 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=31.88 | totalMs=31.88
2026-04-21 11:20:19.698 | step 1 | route=IT_TicketPost | empId=3362 | query called at=11:20:19.698
2026-04-21 11:20:19.720 | step 2 | route=IT_TicketPost | empId=3362 | query=IT_Ticket_Save_SPOC | queryMs=19.23
2026-04-21 11:20:19.722 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=24.19 | totalMs=24.19
2026-04-21 11:20:19.722 | step 1 | route=IT_TicketPost | empId=3362 | query called at=11:20:19.722
2026-04-21 11:20:19.748 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.21
2026-04-21 11:20:19.749 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=26.11 | totalMs=26.11
2026-04-21 11:20:19.749 | step 1 | route=IT_TicketPost | empId=3362 | query called at=11:20:19.749
2026-04-21 11:20:19.751 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-21 11:20:19.751 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=1.94 | totalMs=1.94
2026-04-21 11:20:20.081 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:20:20.081
2026-04-21 11:20:20.098 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=16.78
2026-04-21 11:20:20.106 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-04-21 11:20:20.115 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-04-21 11:20:20.124 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=8.28
2026-04-21 11:20:20.133 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=8.42
2026-04-21 11:20:20.141 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=8.65
2026-04-21 11:20:20.142 | step 3 | route=IT_Ticket | empId=3362 | apiMs=61.29 | totalMs=61.29
2026-04-21 11:20:20.142 | step 1 | route=IT_Ticket | empId=3362 | query called at=11:20:20.142
2026-04-21 11:20:20.151 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=7.77
2026-04-21 11:20:20.159 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-04-21 11:20:20.168 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-04-21 11:20:20.168 | step 3 | route=IT_Ticket | empId=3362 | apiMs=25.66 | totalMs=25.66
2026-04-21 11:23:50.526 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:23:50.526
2026-04-21 11:23:50.563 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=36.64
2026-04-21 11:23:50.565 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-21 11:23:50.566 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-21 11:23:50.567 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-21 11:23:50.588 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=20.29
2026-04-21 11:23:50.593 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=4.87
2026-04-21 11:23:50.594 | step 3 | route=IT_Ticket | empId=10342 | apiMs=67.54 | totalMs=67.54
2026-04-21 11:23:50.594 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:23:50.594
2026-04-21 11:23:50.609 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=14.86
2026-04-21 11:23:50.611 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-21 11:23:50.612 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-21 11:23:50.612 | step 3 | route=IT_Ticket | empId=10342 | apiMs=17.70 | totalMs=17.70
2026-04-21 11:23:56.251 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10342 | query called at=11:23:56.251
2026-04-21 11:23:56.561 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=308.94
2026-04-21 11:23:56.564 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10342 | apiMs=312.77 | totalMs=312.77
2026-04-21 11:24:18.011 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query called at=11:24:18.011
2026-04-21 11:24:18.022 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-21 11:24:18.025 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10342 | apiMs=13.61 | totalMs=13.61
2026-04-21 11:25:06.618 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:25:06.618
2026-04-21 11:25:06.637 | step 2 | route=IT_TicketPost | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=17.99
2026-04-21 11:25:06.640 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=21.72 | totalMs=21.72
2026-04-21 11:25:06.643 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:25:06.643
2026-04-21 11:25:06.708 | step 2 | route=IT_TicketPost | empId=10342 | query=IT_Ticket_Save_SPOC | queryMs=62.61
2026-04-21 11:25:06.721 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=78.14 | totalMs=78.14
2026-04-21 11:25:06.721 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:25:06.721
2026-04-21 11:25:06.763 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=41.52
2026-04-21 11:25:06.764 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=42.30 | totalMs=42.30
2026-04-21 11:25:06.764 | step 1 | route=IT_TicketPost | empId=10342 | query called at=11:25:06.764
2026-04-21 11:25:06.765 | step 2 | route=IT_TicketPost | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-21 11:25:06.766 | step 3 | route=IT_TicketPost | empId=10342 | apiMs=1.59 | totalMs=1.59
2026-04-21 11:25:09.554 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:25:09.554
2026-04-21 11:25:09.566 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=11.61
2026-04-21 11:25:09.568 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-21 11:25:09.569 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-21 11:25:09.574 | step 2 | route=IT_Ticket | empId=10342 | query=KPI_IT_Ticket_Details_New | queryMs=4.43
2026-04-21 11:25:09.576 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-21 11:25:09.587 | step 2 | route=IT_Ticket | empId=10342 | query=VMS_Comp_login_proc | queryMs=11.61
2026-04-21 11:25:09.588 | step 3 | route=IT_Ticket | empId=10342 | apiMs=33.52 | totalMs=33.52
2026-04-21 11:25:09.588 | step 1 | route=IT_Ticket | empId=10342 | query called at=11:25:09.588
2026-04-21 11:25:09.604 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=15.05
2026-04-21 11:25:09.621 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=17.26
2026-04-21 11:25:09.636 | step 2 | route=IT_Ticket | empId=10342 | query=Kpi_HW_Ticket_Details | queryMs=14.72
2026-04-21 11:25:09.637 | step 3 | route=IT_Ticket | empId=10342 | apiMs=48.35 | totalMs=48.35
2026-04-21 11:30:20.245 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:30:20.245
2026-04-21 11:30:20.293 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=47.6
2026-04-21 11:30:20.296 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=51.19 | totalMs=51.19
2026-04-21 11:30:20.961 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:30:20.961
2026-04-21 11:33:22.563 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:33:22.563
2026-04-21 11:33:22.608 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=43.99
2026-04-21 11:33:22.610 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-21 11:33:22.611 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-21 11:33:22.612 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-21 11:33:22.641 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=28.15
2026-04-21 11:33:22.645 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=3.72
2026-04-21 11:33:22.645 | step 3 | route=IT_Ticket | empId=57185 | apiMs=81.84 | totalMs=81.84
2026-04-21 11:33:22.646 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:33:22.646
2026-04-21 11:33:22.656 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=10.32
2026-04-21 11:33:22.658 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-21 11:33:22.659 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-21 11:33:22.659 | step 3 | route=IT_Ticket | empId=57185 | apiMs=13.05 | totalMs=13.05
2026-04-21 11:37:30.810 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=11:37:30.810
2026-04-21 11:37:31.093 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=281.79
2026-04-21 11:37:31.096 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=285.72 | totalMs=285.72
2026-04-21 11:37:34.680 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=11:37:34.680
2026-04-21 11:37:34.692 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-04-21 11:37:34.695 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=15.41 | totalMs=15.41
2026-04-21 11:38:08.990 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:38:08.990
2026-04-21 11:38:09.002 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-04-21 11:38:09.005 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=14.71 | totalMs=14.71
2026-04-21 11:38:09.008 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:38:09.008
2026-04-21 11:38:09.068 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=56.94
2026-04-21 11:38:09.070 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=62.41 | totalMs=62.41
2026-04-21 11:38:09.071 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:38:09.071
2026-04-21 11:38:09.073 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-21 11:38:09.073 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.42 | totalMs=2.42
2026-04-21 11:38:09.593 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:38:09.593
2026-04-21 11:38:09.604 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-04-21 11:38:09.609 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-21 11:38:09.613 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-21 11:38:09.617 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-21 11:38:09.644 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=27.53
2026-04-21 11:38:09.653 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=8.22
2026-04-21 11:38:09.653 | step 3 | route=IT_Ticket | empId=57185 | apiMs=60.76 | totalMs=60.76
2026-04-21 11:38:09.654 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:38:09.654
2026-04-21 11:38:09.673 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=19.33
2026-04-21 11:38:09.675 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-21 11:38:09.676 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-21 11:38:09.676 | step 3 | route=IT_Ticket | empId=57185 | apiMs=22.70 | totalMs=22.70
2026-04-21 11:38:37.826 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:38:37.826
2026-04-21 11:38:37.917 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=90.34
2026-04-21 11:38:37.917 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=91.45 | totalMs=91.45
2026-04-21 11:38:38.892 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:38:38.892
2026-04-21 11:38:43.812 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:38:43.812
2026-04-21 11:38:43.876 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=63.56
2026-04-21 11:38:43.892 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=79.63 | totalMs=79.63
2026-04-21 11:38:43.895 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:38:43.895
2026-04-21 11:38:43.909 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.26
2026-04-21 11:38:43.910 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-21 11:38:43.921 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.3
2026-04-21 11:38:43.922 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=27.04 | totalMs=27.04
2026-04-21 11:38:44.161 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:38:44.161
2026-04-21 11:38:44.214 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=52.25
2026-04-21 11:38:44.214 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=53.09 | totalMs=53.09
2026-04-21 11:38:44.961 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:38:44.961
2026-04-21 11:40:17.489 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:40:17.489
2026-04-21 11:40:17.507 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=16.84
2026-04-21 11:40:17.515 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=7.78
2026-04-21 11:40:17.524 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-04-21 11:40:17.532 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-04-21 11:40:17.566 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=33.63
2026-04-21 11:40:17.570 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=3.9
2026-04-21 11:40:17.571 | step 3 | route=IT_Ticket | empId=21471 | apiMs=81.52 | totalMs=81.52
2026-04-21 11:40:17.571 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:40:17.571
2026-04-21 11:40:17.573 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-21 11:40:17.574 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-21 11:40:17.579 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=5.08
2026-04-21 11:40:17.580 | step 3 | route=IT_Ticket | empId=21471 | apiMs=8.31 | totalMs=8.31
2026-04-21 11:40:22.710 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=11:40:22.710
2026-04-21 11:40:22.936 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=225.71
2026-04-21 11:40:22.940 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=229.75 | totalMs=229.75
2026-04-21 11:40:24.370 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=11:40:24.370
2026-04-21 11:40:24.424 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=50.81
2026-04-21 11:40:24.427 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=56.93 | totalMs=56.93
2026-04-21 11:41:11.788 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:41:11.788
2026-04-21 11:41:11.799 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-04-21 11:41:11.800 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=11.50 | totalMs=11.50
2026-04-21 11:41:11.800 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:41:11.800
2026-04-21 11:41:11.815 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=13.84
2026-04-21 11:41:11.818 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=17.64 | totalMs=17.64
2026-04-21 11:41:11.818 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:41:11.818
2026-04-21 11:41:11.820 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-21 11:41:11.820 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=1.96 | totalMs=1.96
2026-04-21 11:41:12.077 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:41:12.077
2026-04-21 11:41:12.089 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-04-21 11:41:12.091 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-21 11:41:12.092 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-21 11:41:12.093 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-21 11:41:12.095 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-04-21 11:41:12.098 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=3.43
2026-04-21 11:41:12.099 | step 3 | route=IT_Ticket | empId=21471 | apiMs=21.20 | totalMs=21.20
2026-04-21 11:41:12.099 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:41:12.099
2026-04-21 11:41:12.100 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-21 11:41:12.101 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-21 11:41:12.103 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-21 11:41:12.103 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.05 | totalMs=4.05
2026-04-21 11:42:00.958 | step 1 | route=IT_TicketPost | empId=24329 | query called at=11:42:00.958
2026-04-21 11:42:00.968 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-04-21 11:42:00.969 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=10.39 | totalMs=10.39
2026-04-21 11:42:00.969 | step 1 | route=IT_TicketPost | empId=24329 | query called at=11:42:00.969
2026-04-21 11:42:00.983 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=13
2026-04-21 11:42:00.996 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=26.65 | totalMs=26.65
2026-04-21 11:42:00.996 | step 1 | route=IT_TicketPost | empId=24329 | query called at=11:42:00.996
2026-04-21 11:42:01.005 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.42
2026-04-21 11:42:01.006 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=9.19 | totalMs=9.19
2026-04-21 11:42:01.006 | step 1 | route=IT_TicketPost | empId=24329 | query called at=11:42:01.006
2026-04-21 11:42:01.014 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.27
2026-04-21 11:42:01.014 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=7.95 | totalMs=7.95
2026-04-21 11:42:05.561 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:42:05.561
2026-04-21 11:42:05.662 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=100.06
2026-04-21 11:42:05.662 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=101.06 | totalMs=101.06
2026-04-21 11:42:06.295 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:42:06.295
2026-04-21 11:42:09.310 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=11:42:09.310
2026-04-21 11:42:09.386 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=75.8
2026-04-21 11:42:09.389 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=78.46 | totalMs=78.46
2026-04-21 11:42:09.389 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=11:42:09.389
2026-04-21 11:42:09.398 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.27
2026-04-21 11:42:09.399 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.63
2026-04-21 11:42:09.400 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.59
2026-04-21 11:42:09.400 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=11.24 | totalMs=11.24
2026-04-21 11:42:09.622 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:42:09.622
2026-04-21 11:42:09.637 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=14.63
2026-04-21 11:42:09.638 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=15.55 | totalMs=15.55
2026-04-21 11:42:10.137 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:42:10.137
2026-04-21 11:42:10.640 | step 1 | route=IT_Ticket | empId=24329 | query called at=11:42:10.640
2026-04-21 11:42:10.668 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=27.58
2026-04-21 11:42:10.678 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=8.89
2026-04-21 11:42:10.690 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-04-21 11:42:10.705 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=15.43
2026-04-21 11:42:10.719 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=13.59
2026-04-21 11:42:10.740 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=20.22
2026-04-21 11:42:10.740 | step 3 | route=IT_Ticket | empId=24329 | apiMs=100.06 | totalMs=100.06
2026-04-21 11:42:10.741 | step 1 | route=IT_Ticket | empId=24329 | query called at=11:42:10.741
2026-04-21 11:42:10.747 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=5.59
2026-04-21 11:42:10.748 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-21 11:42:10.749 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-21 11:42:10.749 | step 3 | route=IT_Ticket | empId=24329 | apiMs=8.19 | totalMs=8.19
2026-04-21 11:47:10.524 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:47:10.524
2026-04-21 11:47:10.573 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=48.17
2026-04-21 11:47:10.576 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=51.81 | totalMs=51.81
2026-04-21 11:47:11.255 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:11.255
2026-04-21 11:47:24.925 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:24.925
2026-04-21 11:47:24.973 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=47.49
2026-04-21 11:47:24.978 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=53.15 | totalMs=53.15
2026-04-21 11:47:24.981 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:24.981
2026-04-21 11:47:25.008 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.61
2026-04-21 11:47:25.010 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-21 11:47:25.011 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-21 11:47:25.011 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=30.41 | totalMs=30.41
2026-04-21 11:47:30.634 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:47:30.634
2026-04-21 11:47:30.694 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=59.8
2026-04-21 11:47:30.694 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=60.70 | totalMs=60.70
2026-04-21 11:47:31.267 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:31.267
2026-04-21 11:47:46.582 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:46.582
2026-04-21 11:47:46.601 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=18.77
2026-04-21 11:47:46.603 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=21.47 | totalMs=21.47
2026-04-21 11:47:46.604 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:47:46.604
2026-04-21 11:47:46.606 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-21 11:47:46.607 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-21 11:47:46.609 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-21 11:47:46.609 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.11 | totalMs=5.11
2026-04-21 11:47:51.786 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:47:51.786
2026-04-21 11:47:51.823 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=36.34
2026-04-21 11:47:51.823 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.24 | totalMs=37.24
2026-04-21 11:47:52.612 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:52.612
2026-04-21 11:50:45.339 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:50:45.339
2026-04-21 11:50:45.404 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=64.75
2026-04-21 11:50:45.413 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-04-21 11:50:45.421 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-04-21 11:50:45.430 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-04-21 11:50:45.470 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=40.18
2026-04-21 11:50:45.475 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=4.37
2026-04-21 11:50:45.475 | step 3 | route=IT_Ticket | empId=18441 | apiMs=136.24 | totalMs=136.24
2026-04-21 11:50:45.476 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:50:45.476
2026-04-21 11:50:45.490 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=14.07
2026-04-21 11:50:45.491 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-21 11:50:45.493 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-21 11:50:45.493 | step 3 | route=IT_Ticket | empId=18441 | apiMs=17.25 | totalMs=17.25
2026-04-21 11:50:51.996 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=11:50:51.996
2026-04-21 11:50:52.283 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=285.87
2026-04-21 11:50:52.283 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=286.84 | totalMs=286.84
2026-04-21 11:50:54.030 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=11:50:54.030
2026-04-21 11:50:54.043 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=12
2026-04-21 11:50:54.046 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=15.98 | totalMs=15.98
2026-04-21 11:51:26.831 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:51:26.831
2026-04-21 11:51:26.842 | step 2 | route=IT_TicketPost | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-04-21 11:51:26.845 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=14.44 | totalMs=14.44
2026-04-21 11:51:26.848 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:51:26.848
2026-04-21 11:51:26.879 | step 2 | route=IT_TicketPost | empId=18441 | query=IT_Ticket_Save_SPOC | queryMs=28.12
2026-04-21 11:51:26.881 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=33.13 | totalMs=33.13
2026-04-21 11:51:26.882 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:51:26.882
2026-04-21 11:51:26.884 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-21 11:51:26.884 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=2.64 | totalMs=2.64
2026-04-21 11:51:28.888 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:51:28.888
2026-04-21 11:51:28.899 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-21 11:51:28.904 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-21 11:51:28.907 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-21 11:51:28.909 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-21 11:51:28.911 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-21 11:51:28.917 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=6.37
2026-04-21 11:51:28.918 | step 3 | route=IT_Ticket | empId=18441 | apiMs=29.19 | totalMs=29.19
2026-04-21 11:51:28.918 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:51:28.918
2026-04-21 11:51:28.920 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-21 11:51:28.921 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-21 11:51:28.923 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-21 11:51:28.923 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.88 | totalMs=4.88
2026-04-21 11:51:37.923 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:51:37.923
2026-04-21 11:51:37.932 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-04-21 11:51:37.937 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-21 11:51:37.941 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-21 11:51:37.944 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-21 11:51:37.946 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-21 11:51:37.950 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=3.72
2026-04-21 11:51:37.950 | step 3 | route=IT_Ticket | empId=18441 | apiMs=27.59 | totalMs=27.59
2026-04-21 11:51:37.951 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:51:37.951
2026-04-21 11:51:37.952 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-21 11:51:37.953 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-21 11:51:37.955 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-04-21 11:51:37.955 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.77 | totalMs=4.77
2026-04-21 11:52:23.810 | step 1 | route=IT_Ticket_Report | empId=31088 | query called at=11:52:23.810
2026-04-21 11:52:24.310 | step 2 | route=IT_Ticket_Report | empId=31088 | query=kpi_it_ticket_report_page_proc | queryMs=499.28
2026-04-21 11:52:24.312 | step 3 | route=IT_Ticket_Report | empId=31088 | apiMs=501.83 | totalMs=501.83
2026-04-21 11:52:25.361 | step 4 | route=pageRenderd | empId=31088 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:52:25.361
2026-04-21 11:52:29.057 | step 1 | route=IT_Ticket | empId=31088 | query called at=11:52:29.057
2026-04-21 11:52:29.069 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-04-21 11:52:29.073 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-21 11:52:29.077 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-21 11:52:29.080 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-21 11:52:29.082 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-21 11:52:29.083 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=1.13
2026-04-21 11:52:29.083 | step 3 | route=IT_Ticket | empId=31088 | apiMs=26.08 | totalMs=26.08
2026-04-21 11:52:29.084 | step 1 | route=IT_Ticket | empId=31088 | query called at=11:52:29.084
2026-04-21 11:52:29.086 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-04-21 11:52:29.087 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-21 11:52:29.088 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-21 11:52:29.088 | step 3 | route=IT_Ticket | empId=31088 | apiMs=4.67 | totalMs=4.67
2026-04-21 11:53:39.486 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31088 | query called at=11:53:39.486
2026-04-21 11:53:39.590 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=103.59
2026-04-21 11:53:39.594 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31088 | apiMs=107.75 | totalMs=107.75
2026-04-21 11:53:41.384 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31088 | query called at=11:53:41.384
2026-04-21 11:53:41.397 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=12.41
2026-04-21 11:53:41.401 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31088 | apiMs=16.45 | totalMs=16.45
2026-04-21 11:53:55.548 | step 1 | route=IT_TicketPost | empId=31088 | query called at=11:53:55.548
2026-04-21 11:53:55.566 | step 2 | route=IT_TicketPost | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=17.8
2026-04-21 11:53:55.570 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=21.85 | totalMs=21.85
2026-04-21 11:53:55.573 | step 1 | route=IT_TicketPost | empId=31088 | query called at=11:53:55.573
2026-04-21 11:53:55.616 | step 2 | route=IT_TicketPost | empId=31088 | query=IT_Ticket_Save_SPOC | queryMs=40.56
2026-04-21 11:53:55.629 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=56.27 | totalMs=56.27
2026-04-21 11:53:55.629 | step 1 | route=IT_TicketPost | empId=31088 | query called at=11:53:55.629
2026-04-21 11:53:55.638 | step 2 | route=IT_TicketPost | empId=31088 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.52
2026-04-21 11:53:55.638 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=9.30 | totalMs=9.30
2026-04-21 11:53:55.639 | step 1 | route=IT_TicketPost | empId=31088 | query called at=11:53:55.639
2026-04-21 11:53:55.647 | step 2 | route=IT_TicketPost | empId=31088 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.51
2026-04-21 11:53:55.647 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=8.18 | totalMs=8.18
2026-04-21 11:53:57.360 | step 1 | route=IT_Ticket | empId=31088 | query called at=11:53:57.360
2026-04-21 11:53:57.374 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=14.14
2026-04-21 11:53:57.383 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-04-21 11:53:57.391 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-21 11:53:57.400 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-04-21 11:53:57.408 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=8.04
2026-04-21 11:53:57.420 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=11.27
2026-04-21 11:53:57.420 | step 3 | route=IT_Ticket | empId=31088 | apiMs=60.84 | totalMs=60.84
2026-04-21 11:53:57.421 | step 1 | route=IT_Ticket | empId=31088 | query called at=11:53:57.421
2026-04-21 11:53:57.429 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=7.64
2026-04-21 11:53:57.438 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-04-21 11:53:57.446 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-21 11:53:57.447 | step 3 | route=IT_Ticket | empId=31088 | apiMs=25.77 | totalMs=25.77
2026-04-21 11:55:58.725 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:55:58.725
2026-04-21 11:55:58.776 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=51.14
2026-04-21 11:55:58.777 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=52.16 | totalMs=52.16
2026-04-21 11:55:59.450 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:55:59.450
2026-04-21 11:57:11.975 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=11:57:11.975
2026-04-21 11:57:12.011 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=35.62
2026-04-21 11:57:12.012 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=36.67 | totalMs=36.67
2026-04-21 11:57:12.651 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:57:12.651
2026-04-21 11:57:16.736 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=11:57:16.736
2026-04-21 11:57:16.794 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=57.45
2026-04-21 11:57:16.797 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=60.57 | totalMs=60.57
2026-04-21 11:57:16.797 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=11:57:16.797
2026-04-21 11:57:16.800 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-21 11:57:16.801 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-21 11:57:16.802 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-21 11:57:16.803 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=5.17 | totalMs=5.17
2026-04-21 11:57:17.754 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31088 | query called at=11:57:17.754
2026-04-21 11:57:17.936 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=181.6
2026-04-21 11:57:17.937 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31088 | apiMs=182.73 | totalMs=182.73
2026-04-21 11:57:19.147 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31088 | query called at=11:57:19.147
2026-04-21 11:57:19.158 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-04-21 11:57:19.161 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31088 | apiMs=14.73 | totalMs=14.73
2026-04-21 11:57:20.351 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=11:57:20.351
2026-04-21 11:57:20.376 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=24.04
2026-04-21 11:57:20.379 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=28.20 | totalMs=28.20
2026-04-21 11:57:21.073 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:57:21.073
2026-04-21 11:57:37.359 | step 1 | route=IT_TicketPost | empId=31088 | query called at=11:57:37.359
2026-04-21 11:57:37.369 | step 2 | route=IT_TicketPost | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-21 11:57:37.370 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=10.90 | totalMs=10.90
2026-04-21 11:57:37.370 | step 1 | route=IT_TicketPost | empId=31088 | query called at=11:57:37.370
2026-04-21 11:57:37.569 | step 2 | route=IT_TicketPost | empId=31088 | query=IT_Ticket_Save_SPOC | queryMs=198.49
2026-04-21 11:57:37.571 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=200.80 | totalMs=200.80
2026-04-21 11:57:37.572 | step 1 | route=IT_TicketPost | empId=31088 | query called at=11:57:37.572
2026-04-21 11:57:37.573 | step 2 | route=IT_TicketPost | empId=31088 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-21 11:57:37.573 | step 3 | route=IT_TicketPost | empId=31088 | apiMs=1.74 | totalMs=1.74
2026-04-21 11:57:40.181 | step 1 | route=IT_Ticket | empId=31088 | query called at=11:57:40.181
2026-04-21 11:57:40.195 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=13.42
2026-04-21 11:57:40.197 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-21 11:57:40.198 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-21 11:57:40.200 | step 2 | route=IT_Ticket | empId=31088 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-21 11:57:40.202 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_it_Ticket_Details | queryMs=1.55
2026-04-21 11:57:40.204 | step 2 | route=IT_Ticket | empId=31088 | query=VMS_Comp_login_proc | queryMs=1.43
2026-04-21 11:57:40.204 | step 3 | route=IT_Ticket | empId=31088 | apiMs=22.73 | totalMs=22.73
2026-04-21 11:57:40.204 | step 1 | route=IT_Ticket | empId=31088 | query called at=11:57:40.204
2026-04-21 11:57:40.206 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-21 11:57:40.208 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-21 11:57:40.209 | step 2 | route=IT_Ticket | empId=31088 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-21 11:57:40.210 | step 3 | route=IT_Ticket | empId=31088 | apiMs=5.12 | totalMs=5.12
2026-04-21 11:59:07.453 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:59:07.453
2026-04-21 11:59:07.463 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-04-21 11:59:07.468 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-21 11:59:07.472 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-21 11:59:07.475 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-21 11:59:07.477 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-21 11:59:07.478 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-21 11:59:07.479 | step 3 | route=IT_Ticket | empId=18441 | apiMs=25.79 | totalMs=25.79
2026-04-21 11:59:07.479 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:59:07.479
2026-04-21 11:59:07.480 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-21 11:59:07.482 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-21 11:59:07.483 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-21 11:59:07.483 | step 3 | route=IT_Ticket | empId=18441 | apiMs=3.98 | totalMs=3.98
2026-04-21 12:02:52.712 | step 1 | route=Ticket_SPOC_Approve | empId=44423 | query called at=12:02:52.712
2026-04-21 12:02:52.758 | step 2 | route=Ticket_SPOC_Approve | empId=44423 | query=IT_TIcket_SPOCApp_Report | queryMs=44.86
2026-04-21 12:02:52.761 | step 3 | route=Ticket_SPOC_Approve | empId=44423 | apiMs=48.93 | totalMs=48.93
2026-04-21 12:02:53.552 | step 4 | route=pageRenderd | empId=44423 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:02:53.552
2026-04-21 12:20:09.633 | step 1 | route=IT_Ticket | empId=42058 | query called at=12:20:09.633
2026-04-21 12:20:09.677 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=43.51
2026-04-21 12:20:09.682 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-21 12:20:09.686 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-21 12:20:09.690 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-21 12:20:09.709 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_it_Ticket_Details | queryMs=18.76
2026-04-21 12:20:09.713 | step 2 | route=IT_Ticket | empId=42058 | query=VMS_Comp_login_proc | queryMs=3.94
2026-04-21 12:20:09.713 | step 3 | route=IT_Ticket | empId=42058 | apiMs=80.27 | totalMs=80.27
2026-04-21 12:20:09.714 | step 1 | route=IT_Ticket | empId=42058 | query called at=12:20:09.714
2026-04-21 12:20:09.727 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=12.74
2026-04-21 12:20:09.728 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-21 12:20:09.729 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-21 12:20:09.730 | step 3 | route=IT_Ticket | empId=42058 | apiMs=15.86 | totalMs=15.86
2026-04-21 12:20:14.569 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42058 | query called at=12:20:14.569
2026-04-21 12:20:14.579 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-21 12:20:14.582 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42058 | apiMs=13.63 | totalMs=13.63
2026-04-21 12:20:19.930 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42058 | query called at=12:20:19.930
2026-04-21 12:20:20.062 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=131.03
2026-04-21 12:20:20.065 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42058 | apiMs=134.87 | totalMs=134.87
2026-04-21 12:20:22.360 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42058 | query called at=12:20:22.360
2026-04-21 12:20:22.386 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=24.95
2026-04-21 12:20:22.389 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42058 | apiMs=28.51 | totalMs=28.51
2026-04-21 12:21:39.079 | step 1 | route=IT_Ticket | empId=21996 | query called at=12:21:39.079
2026-04-21 12:21:39.090 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-04-21 12:21:39.092 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-21 12:21:39.093 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-21 12:21:39.095 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-21 12:21:39.096 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-21 12:21:39.103 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=6.26
2026-04-21 12:21:39.103 | step 3 | route=IT_Ticket | empId=21996 | apiMs=24.66 | totalMs=24.66
2026-04-21 12:21:39.104 | step 1 | route=IT_Ticket | empId=21996 | query called at=12:21:39.104
2026-04-21 12:21:39.105 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-21 12:21:39.107 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-21 12:21:39.108 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-21 12:21:39.109 | step 3 | route=IT_Ticket | empId=21996 | apiMs=5.01 | totalMs=5.01
2026-04-21 12:21:46.036 | step 1 | route=HW_TicketFun | empId= | query called at=12:21:46.036
2026-04-21 12:21:46.079 | step 2 | route=HW_TicketFun | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=42.86
2026-04-21 12:21:46.082 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=46.85 | totalMs=46.85
2026-04-21 12:21:56.364 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:21:56.364
2026-04-21 12:21:56.394 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=28.75
2026-04-21 12:21:56.397 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=32.61 | totalMs=32.61
2026-04-21 12:21:56.400 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:21:56.400
2026-04-21 12:21:56.428 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.5
2026-04-21 12:21:56.429 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=28.67 | totalMs=28.67
2026-04-21 12:21:56.429 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:21:56.429
2026-04-21 12:21:56.430 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-21 12:21:56.431 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=1.79 | totalMs=1.79
2026-04-21 12:21:56.431 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:21:56.431
2026-04-21 12:21:56.506 | step 2 | route=HW_TicketPost | empId=21996 | query=hw_ticket_save_proc_kpi | queryMs=74.82 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SURYAPRAKASH J/GGA0467, 4, NEED TONER, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SURYAPRAKASH J/GGA0467,@type_iss=4,@issue_Describ=NEED TONER,@severity=2,@compid=5,@date=21-Apr-2026,@Emplno=21996,@filepath=,@filepath2=,@mod_id=1)
2026-04-21 12:21:56.514 | step 5 | route=HW_TicketPost | empId=21996 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SURYAPRAKASH J/GGA0467, 4, NEED TONER, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SURYAPRAKASH J/GGA0467,@type_iss=4,@issue_Describ=NEED TONER,@severity=2,@compid=5,@date=21-Apr-2026,@Emplno=21996,@filepath=,@filepath2=,@mod_id=1)
2026-04-21 12:21:56.738 | step 1 | route=IT_Ticket | empId=21996 | query called at=12:21:56.738
2026-04-21 12:21:56.755 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=16.58
2026-04-21 12:21:56.763 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=7.8
2026-04-21 12:21:56.771 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-04-21 12:21:56.780 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-04-21 12:21:56.788 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=7.84
2026-04-21 12:21:56.797 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=8.21
2026-04-21 12:21:56.797 | step 3 | route=IT_Ticket | empId=21996 | apiMs=59.39 | totalMs=59.39
2026-04-21 12:21:56.797 | step 1 | route=IT_Ticket | empId=21996 | query called at=12:21:56.797
2026-04-21 12:21:56.805 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-04-21 12:21:56.814 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-04-21 12:21:56.822 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-21 12:21:56.822 | step 3 | route=IT_Ticket | empId=21996 | apiMs=24.80 | totalMs=24.80
2026-04-21 12:22:04.367 | step 1 | route=HW_TicketFun | empId= | query called at=12:22:04.367
2026-04-21 12:22:04.378 | step 2 | route=HW_TicketFun | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=10.04
2026-04-21 12:22:04.381 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.29 | totalMs=14.29
2026-04-21 12:22:15.374 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:22:15.374
2026-04-21 12:22:15.405 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=29.99
2026-04-21 12:22:15.408 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=34.15 | totalMs=34.15
2026-04-21 12:22:15.412 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:22:15.412
2026-04-21 12:22:15.416 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-21 12:22:15.416 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=4.56 | totalMs=4.56
2026-04-21 12:22:15.417 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:22:15.417
2026-04-21 12:22:15.418 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-21 12:22:15.418 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=1.49 | totalMs=1.49
2026-04-21 12:22:15.419 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:22:15.419
2026-04-21 12:22:15.420 | step 2 | route=HW_TicketPost | empId=21996 | query=hw_ticket_save_proc_kpi | queryMs=1.35 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SURYAPRAKASH J/GGA0467, 4, NEED TONER, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SURYAPRAKASH J/GGA0467,@type_iss=4,@issue_Describ=NEED TONER,@severity=2,@compid=5,@date=21-Apr-2026,@Emplno=21996,@filepath=,@filepath2=,@mod_id=1)
2026-04-21 12:22:15.426 | step 5 | route=HW_TicketPost | empId=21996 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (SURYAPRAKASH J/GGA0467, 4, NEED TONER, 2, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=SURYAPRAKASH J/GGA0467,@type_iss=4,@issue_Describ=NEED TONER,@severity=2,@compid=5,@date=21-Apr-2026,@Emplno=21996,@filepath=,@filepath2=,@mod_id=1)
2026-04-21 12:22:15.651 | step 1 | route=IT_Ticket | empId=21996 | query called at=12:22:15.651
2026-04-21 12:22:15.662 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-21 12:22:15.663 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-21 12:22:15.665 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-21 12:22:15.666 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-21 12:22:15.667 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=0.79
2026-04-21 12:22:15.668 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=0.95
2026-04-21 12:22:15.669 | step 3 | route=IT_Ticket | empId=21996 | apiMs=17.17 | totalMs=17.17
2026-04-21 12:22:15.669 | step 1 | route=IT_Ticket | empId=21996 | query called at=12:22:15.669
2026-04-21 12:22:15.671 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-21 12:22:15.672 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-21 12:22:15.673 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-21 12:22:15.673 | step 3 | route=IT_Ticket | empId=21996 | apiMs=3.98 | totalMs=3.98
2026-04-21 12:22:24.932 | step 1 | route=HW_TicketFun | empId= | query called at=12:22:24.932
2026-04-21 12:22:24.945 | step 2 | route=HW_TicketFun | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=10
2026-04-21 12:22:24.948 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.38 | totalMs=16.38
2026-04-21 12:22:27.537 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:22:27.537
2026-04-21 12:22:27.625 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=87.15
2026-04-21 12:22:27.626 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=88.54 | totalMs=88.54
2026-04-21 12:22:28.672 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:28.672
2026-04-21 12:22:34.521 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:22:34.521
2026-04-21 12:22:34.565 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=42.88
2026-04-21 12:22:34.565 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=43.87 | totalMs=43.87
2026-04-21 12:22:34.566 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:22:34.566
2026-04-21 12:22:34.574 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.39
2026-04-21 12:22:34.574 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=8.08 | totalMs=8.08
2026-04-21 12:22:34.574 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:22:34.574
2026-04-21 12:22:34.582 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=7.59
2026-04-21 12:22:34.583 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=8.23 | totalMs=8.23
2026-04-21 12:22:34.583 | step 1 | route=HW_TicketPost | empId=21996 | query called at=12:22:34.583
2026-04-21 12:22:34.595 | step 2 | route=HW_TicketPost | empId=21996 | query=hw_ticket_save_proc_kpi | queryMs=11.84
2026-04-21 12:22:34.610 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=27.25 | totalMs=27.25
2026-04-21 12:22:36.608 | step 1 | route=IT_Ticket | empId=21996 | query called at=12:22:36.608
2026-04-21 12:22:36.619 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-21 12:22:36.623 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-21 12:22:36.627 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-21 12:22:36.629 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-21 12:22:36.630 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-21 12:22:36.632 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-21 12:22:36.632 | step 3 | route=IT_Ticket | empId=21996 | apiMs=23.91 | totalMs=23.91
2026-04-21 12:22:36.633 | step 1 | route=IT_Ticket | empId=21996 | query called at=12:22:36.633
2026-04-21 12:22:36.634 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-21 12:22:36.635 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-21 12:22:36.637 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-21 12:22:36.637 | step 3 | route=IT_Ticket | empId=21996 | apiMs=4.35 | totalMs=4.35
2026-04-21 12:23:19.113 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:23:19.113
2026-04-21 12:23:19.125 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-04-21 12:23:19.126 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-21 12:23:19.128 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-21 12:23:19.129 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-21 12:23:19.131 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-21 12:23:19.132 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.42
2026-04-21 12:23:19.133 | step 3 | route=IT_Ticket | empId=41332 | apiMs=19.82 | totalMs=19.82
2026-04-21 12:23:19.133 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:23:19.133
2026-04-21 12:23:19.135 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-21 12:23:19.136 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-21 12:23:19.138 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-21 12:23:19.138 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.58 | totalMs=4.58
2026-04-21 12:23:24.133 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=12:23:24.133
2026-04-21 12:23:24.704 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=570.74
2026-04-21 12:23:24.705 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=571.76 | totalMs=571.76
2026-04-21 12:23:26.779 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=12:23:26.779
2026-04-21 12:23:26.790 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-04-21 12:23:26.793 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=14.78 | totalMs=14.78
2026-04-21 12:23:44.616 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:23:44.616
2026-04-21 12:23:44.641 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=24.56
2026-04-21 12:23:44.644 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=28.50 | totalMs=28.50
2026-04-21 12:23:45.224 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:45.224
2026-04-21 12:23:48.319 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:23:48.319
2026-04-21 12:23:48.330 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-21 12:23:48.333 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.01 | totalMs=14.01
2026-04-21 12:23:48.336 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:23:48.336
2026-04-21 12:23:48.392 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=53.44
2026-04-21 12:23:48.397 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=60.92 | totalMs=60.92
2026-04-21 12:23:48.397 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:23:48.397
2026-04-21 12:23:48.399 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-21 12:23:48.400 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.46 | totalMs=2.46
2026-04-21 12:23:50.097 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:23:50.097
2026-04-21 12:23:50.107 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-21 12:23:50.109 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-21 12:23:50.110 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-21 12:23:50.111 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-21 12:23:50.113 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-21 12:23:50.115 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.61
2026-04-21 12:23:50.115 | step 3 | route=IT_Ticket | empId=41332 | apiMs=18.31 | totalMs=18.31
2026-04-21 12:23:50.116 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:23:50.116
2026-04-21 12:23:50.117 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-21 12:23:50.119 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-21 12:23:50.120 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-21 12:23:50.121 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.86 | totalMs=4.86
2026-04-21 12:24:34.360 | step 1 | route=IT_Ticket | empId=314 | query called at=12:24:34.360
2026-04-21 12:24:34.383 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=22.49
2026-04-21 12:24:34.388 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-04-21 12:24:34.392 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-21 12:24:34.396 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-21 12:24:34.397 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-21 12:24:34.398 | step 2 | route=IT_Ticket | empId=314 | query=VMS_Comp_login_proc | queryMs=0.89
2026-04-21 12:24:34.398 | step 3 | route=IT_Ticket | empId=314 | apiMs=38.79 | totalMs=38.79
2026-04-21 12:24:34.399 | step 1 | route=IT_Ticket | empId=314 | query called at=12:24:34.399
2026-04-21 12:24:34.400 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-21 12:24:34.401 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-21 12:24:34.402 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-21 12:24:34.403 | step 3 | route=IT_Ticket | empId=314 | apiMs=3.92 | totalMs=3.92
2026-04-21 12:24:41.389 | step 1 | route=DesignTicketReport | empId=314 | query called at=12:24:41.389
2026-04-21 12:24:41.457 | step 2 | route=DesignTicketReport | empId=314 | query=DesignTicket_Report_proc | queryMs=67.47
2026-04-21 12:24:41.460 | step 3 | route=DesignTicketReport | empId=314 | apiMs=71.32 | totalMs=71.32
2026-04-21 12:24:42.038 | step 4 | route=pageRenderd | empId=314 | Page=DESIGNER TICKET REPORT | page fully loaded at : 12:24:42.038
2026-04-21 12:24:42.965 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:24:42.965
2026-04-21 12:24:42.988 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=21.83
2026-04-21 12:24:42.988 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=22.80 | totalMs=22.80
2026-04-21 12:24:43.531 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:24:43.531
2026-04-21 12:24:46.377 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:24:46.377
2026-04-21 12:24:46.413 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=35.62
2026-04-21 12:24:46.418 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=41.04 | totalMs=41.04
2026-04-21 12:24:46.421 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:24:46.421
2026-04-21 12:24:46.425 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-21 12:24:46.426 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-21 12:24:46.428 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-21 12:24:46.428 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.13 | totalMs=7.13
2026-04-21 12:24:51.508 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:24:51.508
2026-04-21 12:24:51.534 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=25.45
2026-04-21 12:24:51.537 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=28.93 | totalMs=28.93
2026-04-21 12:24:52.072 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:24:52.072
2026-04-21 12:26:01.650 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:26:01.650
2026-04-21 12:26:01.693 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=42.17
2026-04-21 12:26:01.696 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=46.17 | totalMs=46.17
2026-04-21 12:26:02.101 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:26:02.101
2026-04-21 12:29:55.880 | step 1 | route=IT_Ticket | empId=18441 | query called at=12:29:55.880
2026-04-21 12:29:55.923 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=42.58
2026-04-21 12:29:55.929 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.88
2026-04-21 12:29:55.933 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-21 12:29:55.937 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-21 12:29:55.965 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=27.72
2026-04-21 12:29:55.971 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=6.08
2026-04-21 12:29:55.972 | step 3 | route=IT_Ticket | empId=18441 | apiMs=91.79 | totalMs=91.79
2026-04-21 12:29:55.972 | step 1 | route=IT_Ticket | empId=18441 | query called at=12:29:55.972
2026-04-21 12:29:55.992 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=19.16
2026-04-21 12:29:55.993 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-21 12:29:55.994 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-21 12:29:55.994 | step 3 | route=IT_Ticket | empId=18441 | apiMs=22.21 | totalMs=22.21
2026-04-21 12:29:59.135 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:59.135
2026-04-21 12:30:05.733 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=12:30:05.733
2026-04-21 12:30:05.754 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=20.92
2026-04-21 12:30:05.758 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=24.80 | totalMs=24.80
2026-04-21 12:30:06.281 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:30:06.281
2026-04-21 12:30:12.957 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=12:30:12.957
2026-04-21 12:30:13.019 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=61.77
2026-04-21 12:30:13.022 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=65.49 | totalMs=65.49
2026-04-21 12:30:13.732 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:30:13.732
2026-04-21 12:56:43.796 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-21 12:56:55.179 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-21 13:01:33.507 | step 5 | route=dashboard | empId=GRA0240 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-21 13:16:28.518 | step 1 | route=IT_Ticket | empId=413 | query called at=13:16:28.518
2026-04-21 13:16:28.563 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=43.42
2026-04-21 13:16:28.565 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-21 13:16:28.566 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-21 13:16:28.568 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-21 13:16:28.595 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_it_Ticket_Details | queryMs=27.26
2026-04-21 13:16:28.602 | step 2 | route=IT_Ticket | empId=413 | query=VMS_Comp_login_proc | queryMs=6.37
2026-04-21 13:16:28.602 | step 3 | route=IT_Ticket | empId=413 | apiMs=83.77 | totalMs=83.77
2026-04-21 13:16:28.603 | step 1 | route=IT_Ticket | empId=413 | query called at=13:16:28.603
2026-04-21 13:16:28.622 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=18.99
2026-04-21 13:16:28.624 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-21 13:16:28.626 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-04-21 13:16:28.626 | step 3 | route=IT_Ticket | empId=413 | apiMs=23.25 | totalMs=23.25
2026-04-21 13:16:53.931 | step 1 | route=Ticket_Entry_SPOC_Module | empId=413 | query called at=13:16:53.931
2026-04-21 13:16:54.209 | step 2 | route=Ticket_Entry_SPOC_Module | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=277.19
2026-04-21 13:16:54.212 | step 3 | route=Ticket_Entry_SPOC_Module | empId=413 | apiMs=280.69 | totalMs=280.69
2026-04-21 13:16:56.528 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=413 | query called at=13:16:56.528
2026-04-21 13:16:58.889 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=2360.95
2026-04-21 13:16:58.890 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=413 | apiMs=2,362.11 | totalMs=2,362.11
2026-04-21 13:20:03.901 | step 1 | route=IT_TicketPost | empId=413 | query called at=13:20:03.901
2026-04-21 13:20:03.924 | step 2 | route=IT_TicketPost | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=21.8
2026-04-21 13:20:03.927 | step 3 | route=IT_TicketPost | empId=413 | apiMs=26.04 | totalMs=26.04
2026-04-21 13:20:03.930 | step 1 | route=IT_TicketPost | empId=413 | query called at=13:20:03.930
2026-04-21 13:20:03.959 | step 2 | route=IT_TicketPost | empId=413 | query=IT_Ticket_Save_SPOC | queryMs=26.25
2026-04-21 13:20:03.963 | step 3 | route=IT_TicketPost | empId=413 | apiMs=32.94 | totalMs=32.94
2026-04-21 13:20:03.964 | step 1 | route=IT_TicketPost | empId=413 | query called at=13:20:03.964
2026-04-21 13:20:03.978 | step 2 | route=IT_TicketPost | empId=413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.75
2026-04-21 13:20:03.978 | step 3 | route=IT_TicketPost | empId=413 | apiMs=14.54 | totalMs=14.54
2026-04-21 13:20:03.979 | step 1 | route=IT_TicketPost | empId=413 | query called at=13:20:03.979
2026-04-21 13:20:03.980 | step 2 | route=IT_TicketPost | empId=413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-21 13:20:03.980 | step 3 | route=IT_TicketPost | empId=413 | apiMs=1.58 | totalMs=1.58
2026-04-21 13:20:04.216 | step 1 | route=IT_Ticket | empId=413 | query called at=13:20:04.216
2026-04-21 13:20:04.225 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-04-21 13:20:04.227 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-21 13:20:04.228 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-21 13:20:04.229 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-21 13:20:04.231 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-21 13:20:04.235 | step 2 | route=IT_Ticket | empId=413 | query=VMS_Comp_login_proc | queryMs=4.19
2026-04-21 13:20:04.236 | step 3 | route=IT_Ticket | empId=413 | apiMs=20.12 | totalMs=20.12
2026-04-21 13:20:04.236 | step 1 | route=IT_Ticket | empId=413 | query called at=13:20:04.236
2026-04-21 13:20:04.238 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-21 13:20:04.239 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-21 13:20:04.240 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-21 13:20:04.240 | step 3 | route=IT_Ticket | empId=413 | apiMs=3.99 | totalMs=3.99
2026-04-21 13:44:37.357 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:44:37.357
2026-04-21 13:44:37.440 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=82.66
2026-04-21 13:44:37.448 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-04-21 13:44:37.457 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-04-21 13:44:37.466 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-04-21 13:44:37.523 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=56.82
2026-04-21 13:44:37.535 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=11.6
2026-04-21 13:44:37.535 | step 3 | route=IT_Ticket | empId=46985 | apiMs=178.59 | totalMs=178.59
2026-04-21 13:44:37.536 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:44:37.536
2026-04-21 13:44:37.569 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=32.61
2026-04-21 13:44:37.577 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-04-21 13:44:37.586 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-04-21 13:44:37.586 | step 3 | route=IT_Ticket | empId=46985 | apiMs=50.25 | totalMs=50.25
2026-04-21 13:44:46.589 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=13:44:46.589
2026-04-21 13:44:46.686 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=96.23
2026-04-21 13:44:46.690 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=100.12 | totalMs=100.12
2026-04-21 13:44:48.447 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=13:44:48.447
2026-04-21 13:44:48.566 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=117.71
2026-04-21 13:44:48.569 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=121.73 | totalMs=121.73
2026-04-21 13:45:27.040 | step 1 | route=IT_TicketPost | empId=46985 | query called at=13:45:27.040
2026-04-21 13:45:27.051 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-04-21 13:45:27.054 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.30 | totalMs=14.30
2026-04-21 13:45:27.057 | step 1 | route=IT_TicketPost | empId=46985 | query called at=13:45:27.057
2026-04-21 13:45:27.101 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=41.23
2026-04-21 13:45:27.104 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=46.58 | totalMs=46.58
2026-04-21 13:45:27.104 | step 1 | route=IT_TicketPost | empId=46985 | query called at=13:45:27.104
2026-04-21 13:45:27.129 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.63
2026-04-21 13:45:27.130 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=25.44 | totalMs=25.44
2026-04-21 13:45:27.359 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:45:27.359
2026-04-21 13:45:27.370 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-21 13:45:27.372 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-21 13:45:27.373 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-21 13:45:27.375 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-21 13:45:27.376 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-21 13:45:27.378 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.42
2026-04-21 13:45:27.378 | step 3 | route=IT_Ticket | empId=46985 | apiMs=19.23 | totalMs=19.23
2026-04-21 13:45:27.379 | step 1 | route=IT_Ticket | empId=46985 | query called at=13:45:27.379
2026-04-21 13:45:27.380 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-21 13:45:27.382 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-21 13:45:27.383 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-21 13:45:27.384 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.76 | totalMs=4.76
2026-04-21 14:20:23.068 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=14:20:23.068
2026-04-21 14:20:23.156 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=87.12
2026-04-21 14:20:23.157 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=88.19 | totalMs=88.19
2026-04-21 14:20:24.336 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=14:20:24.336
2026-04-21 14:20:24.356 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=18.51
2026-04-21 14:20:24.356 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=19.68 | totalMs=19.68
2026-04-21 14:20:38.637 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:20:38.637
2026-04-21 14:20:38.695 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=57.21
2026-04-21 14:20:38.698 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=60.95 | totalMs=60.95
2026-04-21 14:20:38.701 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:20:38.701
2026-04-21 14:20:38.722 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=18.08
2026-04-21 14:20:38.724 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=22.51 | totalMs=22.51
2026-04-21 14:20:38.724 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:20:38.724
2026-04-21 14:20:38.749 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.98
2026-04-21 14:20:38.750 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=25.82 | totalMs=25.82
2026-04-21 14:20:38.976 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:20:38.976
2026-04-21 14:20:38.986 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-04-21 14:20:38.987 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-21 14:20:38.989 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-21 14:20:38.990 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-21 14:20:39.018 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=27.35
2026-04-21 14:20:39.024 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.25
2026-04-21 14:20:39.024 | step 3 | route=IT_Ticket | empId=46985 | apiMs=48.15 | totalMs=48.15
2026-04-21 14:20:39.024 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:20:39.024
2026-04-21 14:20:39.044 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=19.09
2026-04-21 14:20:39.045 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-21 14:20:39.047 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-21 14:20:39.047 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.61 | totalMs=22.61
2026-04-21 14:26:01.684 | step 1 | route=IT_Ticket | empId=67904 | query called at=14:26:01.684
2026-04-21 14:26:01.695 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-21 14:26:01.699 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-21 14:26:01.704 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-21 14:26:01.708 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-21 14:26:01.710 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-21 14:26:01.716 | step 2 | route=IT_Ticket | empId=67904 | query=VMS_Comp_login_proc | queryMs=5.61
2026-04-21 14:26:01.716 | step 3 | route=IT_Ticket | empId=67904 | apiMs=32.35 | totalMs=32.35
2026-04-21 14:26:01.716 | step 1 | route=IT_Ticket | empId=67904 | query called at=14:26:01.716
2026-04-21 14:26:01.718 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-21 14:26:01.719 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-21 14:26:01.721 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-21 14:26:01.721 | step 3 | route=IT_Ticket | empId=67904 | apiMs=4.70 | totalMs=4.70
2026-04-21 14:26:31.248 | step 1 | route=HW_TicketFun | empId= | query called at=14:26:31.248
2026-04-21 14:26:31.259 | step 2 | route=HW_TicketFun | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=10.35
2026-04-21 14:26:31.262 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.18 | totalMs=14.18
2026-04-21 14:29:38.584 | step 1 | route=HW_TicketPost | empId=67904 | query called at=14:29:38.584
2026-04-21 14:29:38.614 | step 2 | route=HW_TicketPost | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=29.64
2026-04-21 14:29:38.617 | step 3 | route=HW_TicketPost | empId=67904 | apiMs=33.38 | totalMs=33.38
2026-04-21 14:29:38.620 | step 1 | route=HW_TicketPost | empId=67904 | query called at=14:29:38.620
2026-04-21 14:29:38.625 | step 2 | route=HW_TicketPost | empId=67904 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-04-21 14:29:38.625 | step 3 | route=HW_TicketPost | empId=67904 | apiMs=4.94 | totalMs=4.94
2026-04-21 14:29:38.625 | step 1 | route=HW_TicketPost | empId=67904 | query called at=14:29:38.625
2026-04-21 14:29:38.627 | step 2 | route=HW_TicketPost | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-21 14:29:38.627 | step 3 | route=HW_TicketPost | empId=67904 | apiMs=1.87 | totalMs=1.87
2026-04-21 14:29:38.628 | step 1 | route=HW_TicketPost | empId=67904 | query called at=14:29:38.628
2026-04-21 14:29:38.681 | step 2 | route=HW_TicketPost | empId=67904 | query=hw_ticket_save_proc_kpi | queryMs=52.75
2026-04-21 14:29:38.684 | step 3 | route=HW_TicketPost | empId=67904 | apiMs=56.41 | totalMs=56.41
2026-04-21 14:29:41.091 | step 1 | route=IT_Ticket | empId=67904 | query called at=14:29:41.091
2026-04-21 14:29:41.102 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-21 14:29:41.104 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-04-21 14:29:41.105 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-21 14:29:41.107 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-21 14:29:41.108 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-04-21 14:29:41.114 | step 2 | route=IT_Ticket | empId=67904 | query=VMS_Comp_login_proc | queryMs=5.54
2026-04-21 14:29:41.115 | step 3 | route=IT_Ticket | empId=67904 | apiMs=23.34 | totalMs=23.34
2026-04-21 14:29:41.115 | step 1 | route=IT_Ticket | empId=67904 | query called at=14:29:41.115
2026-04-21 14:29:41.117 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-21 14:29:41.118 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-21 14:29:41.120 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-21 14:29:41.120 | step 3 | route=IT_Ticket | empId=67904 | apiMs=4.66 | totalMs=4.66
2026-04-21 14:30:12.452 | step 1 | route=HW_Ticket_Report | empId=67904 | query called at=14:30:12.452
2026-04-21 14:30:12.473 | step 2 | route=HW_Ticket_Report | empId=67904 | query=hw_ticket_report_kpi_proc | queryMs=20.83
2026-04-21 14:30:12.476 | step 3 | route=HW_Ticket_Report | empId=67904 | apiMs=24.38 | totalMs=24.38
2026-04-21 14:30:14.450 | step 4 | route=pageRenderd | empId=67904 | Page=HW TICKET REPORT | page fully loaded at : 14:30:14.450
2026-04-21 14:31:13.054 | step 1 | route=Ticket_SPOC_Approve | empId=67904 | query called at=14:31:13.054
2026-04-21 14:31:13.103 | step 2 | route=Ticket_SPOC_Approve | empId=67904 | query=IT_TIcket_SPOCApp_Report | queryMs=48.01
2026-04-21 14:31:13.103 | step 3 | route=Ticket_SPOC_Approve | empId=67904 | apiMs=49.04 | totalMs=49.04
2026-04-21 14:31:14.117 | step 4 | route=pageRenderd | empId=67904 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:31:14.117
2026-04-21 14:31:28.409 | step 1 | route=HW_Ticket_Report | empId=67904 | query called at=14:31:28.409
2026-04-21 14:31:28.437 | step 2 | route=HW_Ticket_Report | empId=67904 | query=hw_ticket_report_kpi_proc | queryMs=27.9
2026-04-21 14:31:28.441 | step 3 | route=HW_Ticket_Report | empId=67904 | apiMs=31.94 | totalMs=31.94
2026-04-21 14:31:28.845 | step 4 | route=pageRenderd | empId=67904 | Page=HW TICKET REPORT | page fully loaded at : 14:31:28.845
2026-04-21 14:31:41.127 | step 1 | route=IT_Ticket | empId=67904 | query called at=14:31:41.127
2026-04-21 14:31:41.139 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=11.36
2026-04-21 14:31:41.144 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-21 14:31:41.148 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-21 14:31:41.152 | step 2 | route=IT_Ticket | empId=67904 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-21 14:31:41.153 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-21 14:31:41.159 | step 2 | route=IT_Ticket | empId=67904 | query=VMS_Comp_login_proc | queryMs=5.5
2026-04-21 14:31:41.159 | step 3 | route=IT_Ticket | empId=67904 | apiMs=32.15 | totalMs=32.15
2026-04-21 14:31:41.160 | step 1 | route=IT_Ticket | empId=67904 | query called at=14:31:41.160
2026-04-21 14:31:41.161 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-21 14:31:41.163 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-21 14:31:41.164 | step 2 | route=IT_Ticket | empId=67904 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-21 14:31:41.164 | step 3 | route=IT_Ticket | empId=67904 | apiMs=4.64 | totalMs=4.64
2026-04-21 14:44:06.873 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=14:44:06.873
2026-04-21 14:44:07.178 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=303.56
2026-04-21 14:44:07.180 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=307.02 | totalMs=307.02
2026-04-21 14:44:07.594 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:44:07.594
2026-04-21 14:52:33.417 | step 1 | route=IT_Ticket | empId=68613 | query called at=14:52:33.417
2026-04-21 14:52:33.460 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=41.95
2026-04-21 14:52:33.462 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-21 14:52:33.463 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-21 14:52:33.465 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-21 14:52:33.492 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=26.94
2026-04-21 14:52:33.498 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-21 14:52:33.498 | step 3 | route=IT_Ticket | empId=68613 | apiMs=80.94 | totalMs=80.94
2026-04-21 14:52:33.499 | step 1 | route=IT_Ticket | empId=68613 | query called at=14:52:33.499
2026-04-21 14:52:33.518 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=18.91
2026-04-21 14:52:33.519 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-21 14:52:33.521 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-21 14:52:33.521 | step 3 | route=IT_Ticket | empId=68613 | apiMs=22.46 | totalMs=22.46
2026-04-21 14:52:40.237 | step 1 | route=HW_TicketFun | empId= | query called at=14:52:40.237
2026-04-21 14:52:40.247 | step 2 | route=HW_TicketFun | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=9.87
2026-04-21 14:52:40.248 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.06 | totalMs=11.06
2026-04-21 14:53:42.309 | step 1 | route=HW_TicketPost | empId=68613 | query called at=14:53:42.309
2026-04-21 14:53:42.329 | step 2 | route=HW_TicketPost | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=18.73
2026-04-21 14:53:42.332 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=23.00 | totalMs=23.00
2026-04-21 14:53:42.336 | step 1 | route=HW_TicketPost | empId=68613 | query called at=14:53:42.336
2026-04-21 14:53:42.340 | step 2 | route=HW_TicketPost | empId=68613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-21 14:53:42.340 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=4.49 | totalMs=4.49
2026-04-21 14:53:42.341 | step 1 | route=HW_TicketPost | empId=68613 | query called at=14:53:42.341
2026-04-21 14:53:42.342 | step 2 | route=HW_TicketPost | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-21 14:53:42.342 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=1.60 | totalMs=1.60
2026-04-21 14:53:42.343 | step 1 | route=HW_TicketPost | empId=68613 | query called at=14:53:42.343
2026-04-21 14:53:42.363 | step 2 | route=HW_TicketPost | empId=68613 | query=hw_ticket_save_proc_kpi | queryMs=19.91
2026-04-21 14:53:42.365 | step 3 | route=HW_TicketPost | empId=68613 | apiMs=22.65 | totalMs=22.65
2026-04-21 14:53:42.586 | step 1 | route=IT_Ticket | empId=68613 | query called at=14:53:42.586
2026-04-21 14:53:42.597 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-21 14:53:42.599 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-21 14:53:42.600 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-21 14:53:42.602 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-21 14:53:42.603 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-21 14:53:42.609 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=5.97
2026-04-21 14:53:42.610 | step 3 | route=IT_Ticket | empId=68613 | apiMs=23.69 | totalMs=23.69
2026-04-21 14:53:42.610 | step 1 | route=IT_Ticket | empId=68613 | query called at=14:53:42.610
2026-04-21 14:53:42.612 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-21 14:53:42.613 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-21 14:53:42.615 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-21 14:53:42.615 | step 3 | route=IT_Ticket | empId=68613 | apiMs=4.68 | totalMs=4.68
2026-04-21 14:59:59.058 | step 1 | route=IT_Ticket | empId=51701 | query called at=14:59:59.058
2026-04-21 14:59:59.086 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=26.75
2026-04-21 14:59:59.090 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-21 14:59:59.094 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-21 14:59:59.095 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-21 14:59:59.110 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=14.8
2026-04-21 14:59:59.116 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=5.55
2026-04-21 14:59:59.116 | step 3 | route=IT_Ticket | empId=51701 | apiMs=57.82 | totalMs=57.82
2026-04-21 14:59:59.117 | step 1 | route=IT_Ticket | empId=51701 | query called at=14:59:59.117
2026-04-21 14:59:59.136 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=18.7
2026-04-21 14:59:59.137 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-21 14:59:59.139 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-21 14:59:59.139 | step 3 | route=IT_Ticket | empId=51701 | apiMs=22.28 | totalMs=22.28
2026-04-21 15:00:07.084 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=15:00:07.084
2026-04-21 15:00:07.224 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=138.65
2026-04-21 15:00:07.224 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=139.55 | totalMs=139.55
2026-04-21 15:00:09.252 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=15:00:09.252
2026-04-21 15:00:09.269 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=16.24
2026-04-21 15:00:09.269 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=17.05 | totalMs=17.05
2026-04-21 15:00:33.314 | step 1 | route=IT_TicketPost | empId=51701 | query called at=15:00:33.314
2026-04-21 15:00:33.325 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-21 15:00:33.326 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=11.11 | totalMs=11.11
2026-04-21 15:00:33.326 | step 1 | route=IT_TicketPost | empId=51701 | query called at=15:00:33.326
2026-04-21 15:00:33.361 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=34.74
2026-04-21 15:00:33.398 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=72.21 | totalMs=72.21
2026-04-21 15:00:33.399 | step 1 | route=IT_TicketPost | empId=51701 | query called at=15:00:33.399
2026-04-21 15:00:33.400 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-21 15:00:33.400 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=1.80 | totalMs=1.80
2026-04-21 15:00:39.149 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:00:39.149
2026-04-21 15:00:39.169 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=18.87
2026-04-21 15:00:39.180 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=7.16
2026-04-21 15:00:39.190 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=6.37
2026-04-21 15:00:39.198 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=5.43
2026-04-21 15:00:39.207 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=8.2
2026-04-21 15:00:39.219 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=11.88
2026-04-21 15:00:39.219 | step 3 | route=IT_Ticket | empId=51701 | apiMs=70.16 | totalMs=70.16
2026-04-21 15:00:39.220 | step 1 | route=IT_Ticket | empId=51701 | query called at=15:00:39.220
2026-04-21 15:00:39.229 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=8.55
2026-04-21 15:00:39.237 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=8.31
2026-04-21 15:00:39.246 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-04-21 15:00:39.246 | step 3 | route=IT_Ticket | empId=51701 | apiMs=26.28 | totalMs=26.28
2026-04-21 15:04:25.133 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:04:25.133
2026-04-21 15:04:25.220 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=86.26
2026-04-21 15:04:25.220 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=87.28 | totalMs=87.28
2026-04-21 15:04:25.955 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:04:25.955
2026-04-21 15:04:34.335 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:04:34.335
2026-04-21 15:04:34.440 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=105.33
2026-04-21 15:04:34.453 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=118.27 | totalMs=118.27
2026-04-21 15:04:34.453 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:04:34.453
2026-04-21 15:04:34.462 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.37
2026-04-21 15:04:34.469 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.46
2026-04-21 15:04:34.470 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-21 15:04:34.471 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=17.43 | totalMs=17.43
2026-04-21 15:04:37.495 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:04:37.495
2026-04-21 15:04:37.517 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=21.56
2026-04-21 15:04:37.520 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=25.22 | totalMs=25.22
2026-04-21 15:04:38.196 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:04:38.196
2026-04-21 15:06:44.237 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:06:44.237
2026-04-21 15:06:44.264 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=26.15
2026-04-21 15:06:44.264 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=27.16 | totalMs=27.16
2026-04-21 15:06:44.642 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:06:44.642
2026-04-21 15:06:51.066 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:06:51.066
2026-04-21 15:06:51.121 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=54.51
2026-04-21 15:06:51.133 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=67.54 | totalMs=67.54
2026-04-21 15:06:51.136 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=15:06:51.136
2026-04-21 15:06:51.146 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.81
2026-04-21 15:06:51.147 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-21 15:06:51.149 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-21 15:06:51.149 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=12.78 | totalMs=12.78
2026-04-21 15:06:53.158 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=15:06:53.158
2026-04-21 15:06:53.185 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=26.34
2026-04-21 15:06:53.185 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=27.29 | totalMs=27.29
2026-04-21 15:06:53.529 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:06:53.529
2026-04-21 15:07:04.507 | step 1 | route=IT_Ticket | empId=294 | query called at=15:07:04.507
2026-04-21 15:07:04.551 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=43.33
2026-04-21 15:07:04.556 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-21 15:07:04.560 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-21 15:07:04.564 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-21 15:07:04.592 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=27.88
2026-04-21 15:07:04.598 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=5.46
2026-04-21 15:07:04.599 | step 3 | route=IT_Ticket | empId=294 | apiMs=91.67 | totalMs=91.67
2026-04-21 15:07:04.599 | step 1 | route=IT_Ticket | empId=294 | query called at=15:07:04.599
2026-04-21 15:07:04.619 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=19.56
2026-04-21 15:07:04.621 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-21 15:07:04.622 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-21 15:07:04.622 | step 3 | route=IT_Ticket | empId=294 | apiMs=22.99 | totalMs=22.99
2026-04-21 15:07:32.041 | step 1 | route=Ticket_Entry_SPOC_Module | empId=294 | query called at=15:07:32.041
2026-04-21 15:07:32.352 | step 2 | route=Ticket_Entry_SPOC_Module | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=310.8
2026-04-21 15:07:32.356 | step 3 | route=Ticket_Entry_SPOC_Module | empId=294 | apiMs=314.92 | totalMs=314.92
2026-04-21 15:07:34.615 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=294 | query called at=15:07:34.615
2026-04-21 15:07:34.867 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=251.26
2026-04-21 15:07:34.867 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=294 | apiMs=252.29 | totalMs=252.29
2026-04-21 15:09:41.998 | step 1 | route=IT_TicketPost | empId=294 | query called at=15:09:41.998
2026-04-21 15:09:42.009 | step 2 | route=IT_TicketPost | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-21 15:09:42.012 | step 3 | route=IT_TicketPost | empId=294 | apiMs=14.51 | totalMs=14.51
2026-04-21 15:09:42.015 | step 1 | route=IT_TicketPost | empId=294 | query called at=15:09:42.015
2026-04-21 15:09:42.050 | step 2 | route=IT_TicketPost | empId=294 | query=IT_Ticket_Save_SPOC | queryMs=32.15
2026-04-21 15:09:42.052 | step 3 | route=IT_TicketPost | empId=294 | apiMs=36.73 | totalMs=36.73
2026-04-21 15:09:42.052 | step 1 | route=IT_TicketPost | empId=294 | query called at=15:09:42.052
2026-04-21 15:09:42.054 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-21 15:09:42.054 | step 3 | route=IT_TicketPost | empId=294 | apiMs=1.97 | totalMs=1.97
2026-04-21 15:10:05.145 | step 1 | route=IT_Ticket | empId=294 | query called at=15:10:05.145
2026-04-21 15:10:05.155 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-04-21 15:10:05.156 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-21 15:10:05.158 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-21 15:10:05.159 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-21 15:10:05.160 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-21 15:10:05.166 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=5.6
2026-04-21 15:10:05.167 | step 3 | route=IT_Ticket | empId=294 | apiMs=22.11 | totalMs=22.11
2026-04-21 15:10:05.167 | step 1 | route=IT_Ticket | empId=294 | query called at=15:10:05.167
2026-04-21 15:10:05.169 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-21 15:10:05.170 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-21 15:10:05.172 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-21 15:10:05.172 | step 3 | route=IT_Ticket | empId=294 | apiMs=5.02 | totalMs=5.02
2026-04-21 15:10:48.942 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:10:48.942
2026-04-21 15:10:48.952 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-04-21 15:10:48.953 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-21 15:10:48.954 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-21 15:10:48.955 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-21 15:10:48.957 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-21 15:10:48.958 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=0.9
2026-04-21 15:10:48.958 | step 3 | route=IT_Ticket | empId=68413 | apiMs=16.45 | totalMs=16.45
2026-04-21 15:10:48.959 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:10:48.959
2026-04-21 15:10:48.960 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-21 15:10:48.961 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-21 15:10:48.962 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-21 15:10:48.962 | step 3 | route=IT_Ticket | empId=68413 | apiMs=3.69 | totalMs=3.69
2026-04-21 15:10:55.417 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=15:10:55.417
2026-04-21 15:10:55.519 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=101.74
2026-04-21 15:10:55.520 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=102.82 | totalMs=102.82
2026-04-21 15:11:05.139 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=15:11:05.139
2026-04-21 15:11:05.172 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=32.85
2026-04-21 15:11:05.173 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=33.91 | totalMs=33.91
2026-04-21 15:11:43.705 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:11:43.705
2026-04-21 15:11:43.715 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-21 15:11:43.719 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=14.08 | totalMs=14.08
2026-04-21 15:11:43.722 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:11:43.722
2026-04-21 15:11:43.747 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=23.03
2026-04-21 15:11:43.750 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=28.00 | totalMs=28.00
2026-04-21 15:11:43.750 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:11:43.750
2026-04-21 15:11:43.752 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-21 15:11:43.752 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.18 | totalMs=2.18
2026-04-21 15:11:43.977 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:11:43.977
2026-04-21 15:11:43.987 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-21 15:11:43.989 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-21 15:11:43.990 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-21 15:11:43.992 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-21 15:11:43.993 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-21 15:11:43.995 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.26
2026-04-21 15:11:43.995 | step 3 | route=IT_Ticket | empId=68413 | apiMs=18.46 | totalMs=18.46
2026-04-21 15:11:43.995 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:11:43.995
2026-04-21 15:11:43.997 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-21 15:11:43.999 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-21 15:11:44.000 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-21 15:11:44.000 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.49 | totalMs=4.49
2026-04-21 15:12:20.117 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=15:12:20.117
2026-04-21 15:12:20.157 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=39.72
2026-04-21 15:12:20.161 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=43.69 | totalMs=43.69
2026-04-21 15:12:20.552 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:12:20.552
2026-04-21 15:12:23.970 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=15:12:23.970
2026-04-21 15:12:24.005 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=34.58
2026-04-21 15:12:24.008 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=38.36 | totalMs=38.36
2026-04-21 15:12:24.009 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=15:12:24.009
2026-04-21 15:12:24.010 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-21 15:12:24.011 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-21 15:12:24.012 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-21 15:12:24.013 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=4.11 | totalMs=4.11
2026-04-21 15:12:24.237 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=15:12:24.237
2026-04-21 15:12:24.258 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=19.78
2026-04-21 15:12:24.258 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=20.64 | totalMs=20.64
2026-04-21 15:12:24.578 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:12:24.578
2026-04-21 15:17:19.006 | step 1 | route=Ticket_SPOC_Approve | empId=50255 | query called at=15:17:19.006
2026-04-21 15:17:19.069 | step 2 | route=Ticket_SPOC_Approve | empId=50255 | query=IT_TIcket_SPOCApp_Report | queryMs=62.17
2026-04-21 15:17:19.072 | step 3 | route=Ticket_SPOC_Approve | empId=50255 | apiMs=65.92 | totalMs=65.92
2026-04-21 15:17:20.356 | step 4 | route=pageRenderd | empId=50255 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:17:20.356
2026-04-21 15:17:26.339 | step 1 | route=SPOC_Entry_Save | empId=50255 | query called at=15:17:26.339
2026-04-21 15:17:26.471 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=IT_Ticket_Update_SPOC | queryMs=131.26
2026-04-21 15:17:26.507 | step 3 | route=SPOC_Entry_Save | empId=50255 | apiMs=167.58 | totalMs=167.58
2026-04-21 15:17:26.510 | step 1 | route=SPOC_Entry_Save | empId=50255 | query called at=15:17:26.510
2026-04-21 15:17:26.514 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-21 15:17:26.515 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-21 15:17:26.516 | step 2 | route=SPOC_Entry_Save | empId=50255 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-21 15:17:26.516 | step 3 | route=SPOC_Entry_Save | empId=50255 | apiMs=6.52 | totalMs=6.52
2026-04-21 15:17:29.795 | step 1 | route=Ticket_SPOC_Approve | empId=50255 | query called at=15:17:29.795
2026-04-21 15:17:29.823 | step 2 | route=Ticket_SPOC_Approve | empId=50255 | query=IT_TIcket_SPOCApp_Report | queryMs=28.16
2026-04-21 15:17:29.824 | step 3 | route=Ticket_SPOC_Approve | empId=50255 | apiMs=29.03 | totalMs=29.03
2026-04-21 15:17:31.172 | step 4 | route=pageRenderd | empId=50255 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:17:31.172
2026-04-21 15:33:36.978 | step 1 | route=IT_Ticket_Report | empId=42359 | query called at=15:33:36.978
2026-04-21 15:33:37.350 | step 2 | route=IT_Ticket_Report | empId=42359 | query=kpi_it_ticket_report_page_proc | queryMs=371.73
2026-04-21 15:33:37.353 | step 3 | route=IT_Ticket_Report | empId=42359 | apiMs=375.64 | totalMs=375.64
2026-04-21 15:33:37.900 | step 4 | route=pageRenderd | empId=42359 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:33:37.900
2026-04-21 15:33:45.400 | step 1 | route=IT_Ticket | empId=42359 | query called at=15:33:45.400
2026-04-21 15:33:45.443 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=42.26
2026-04-21 15:33:45.445 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-21 15:33:45.446 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-21 15:33:45.447 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-21 15:33:45.474 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=26.6
2026-04-21 15:33:45.480 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=5.13
2026-04-21 15:33:45.480 | step 3 | route=IT_Ticket | empId=42359 | apiMs=80.23 | totalMs=80.23
2026-04-21 15:33:45.481 | step 1 | route=IT_Ticket | empId=42359 | query called at=15:33:45.481
2026-04-21 15:33:45.500 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=18.53
2026-04-21 15:33:45.501 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-21 15:33:45.502 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-21 15:33:45.502 | step 3 | route=IT_Ticket | empId=42359 | apiMs=21.73 | totalMs=21.73
2026-04-21 15:33:49.387 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:33:49.387
2026-04-21 15:33:49.397 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-21 15:33:49.399 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-21 15:33:49.400 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-21 15:33:49.401 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-21 15:33:49.403 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-21 15:33:49.404 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=0.99
2026-04-21 15:33:49.405 | step 3 | route=IT_Ticket | empId=61350 | apiMs=17.51 | totalMs=17.51
2026-04-21 15:33:49.405 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:33:49.405
2026-04-21 15:33:49.406 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-21 15:33:49.408 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-21 15:33:49.409 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-21 15:33:49.409 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.00 | totalMs=4.00
2026-04-21 15:34:07.867 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=15:34:07.867
2026-04-21 15:34:07.923 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.25
2026-04-21 15:34:07.923 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=56.24 | totalMs=56.24
2026-04-21 15:34:10.382 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=15:34:10.382
2026-04-21 15:34:10.420 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=37.8
2026-04-21 15:34:10.421 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=38.75 | totalMs=38.75
2026-04-21 15:34:19.937 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:34:19.937
2026-04-21 15:34:19.948 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-21 15:34:19.948 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=11.33 | totalMs=11.33
2026-04-21 15:34:19.949 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:34:19.949
2026-04-21 15:34:20.003 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=53.71
2026-04-21 15:34:20.005 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=55.96 | totalMs=55.96
2026-04-21 15:34:20.005 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:34:20.005
2026-04-21 15:34:20.030 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.3
2026-04-21 15:34:20.030 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=25.14 | totalMs=25.14
2026-04-21 15:34:20.031 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:34:20.031
2026-04-21 15:34:20.032 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-21 15:34:20.032 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.65 | totalMs=1.65
2026-04-21 15:34:20.288 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:34:20.288
2026-04-21 15:34:20.299 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-21 15:34:20.300 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-21 15:34:20.302 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-21 15:34:20.303 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-21 15:34:20.305 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-21 15:34:20.311 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.46
2026-04-21 15:34:20.311 | step 3 | route=IT_Ticket | empId=61350 | apiMs=22.76 | totalMs=22.76
2026-04-21 15:34:20.311 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:34:20.311
2026-04-21 15:34:20.313 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-21 15:34:20.314 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-21 15:34:20.316 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-21 15:34:20.316 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.47 | totalMs=4.47
2026-04-21 15:34:41.010 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42359 | query called at=15:34:41.010
2026-04-21 15:34:41.187 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=176.61
2026-04-21 15:34:41.187 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42359 | apiMs=177.52 | totalMs=177.52
2026-04-21 15:34:42.405 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=15:34:42.405
2026-04-21 15:34:42.461 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.3
2026-04-21 15:34:42.464 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=59.24 | totalMs=59.24
2026-04-21 15:34:43.736 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query called at=15:34:43.736
2026-04-21 15:34:43.765 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=28.32
2026-04-21 15:34:43.768 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42359 | apiMs=32.13 | totalMs=32.13
2026-04-21 15:34:44.667 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=15:34:44.667
2026-04-21 15:34:44.678 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-04-21 15:34:44.682 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.67 | totalMs=14.67
2026-04-21 15:34:55.155 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:34:55.155
2026-04-21 15:34:55.166 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-21 15:34:55.166 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=11.20 | totalMs=11.20
2026-04-21 15:34:55.167 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:34:55.167
2026-04-21 15:34:55.226 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=58.59
2026-04-21 15:34:55.274 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=107.38 | totalMs=107.38
2026-04-21 15:34:55.274 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:34:55.274
2026-04-21 15:34:55.276 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-21 15:34:55.277 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.13 | totalMs=2.13
2026-04-21 15:34:55.277 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:34:55.277
2026-04-21 15:34:55.279 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-21 15:34:55.279 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.90 | totalMs=1.90
2026-04-21 15:34:55.593 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:34:55.593
2026-04-21 15:34:55.604 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-21 15:34:55.606 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-21 15:34:55.607 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-21 15:34:55.608 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-21 15:34:55.610 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-21 15:34:55.611 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=0.87
2026-04-21 15:34:55.611 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.03 | totalMs=18.03
2026-04-21 15:34:55.612 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:34:55.612
2026-04-21 15:34:55.613 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-21 15:34:55.614 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-21 15:34:55.616 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-21 15:34:55.616 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.16 | totalMs=4.16
2026-04-21 15:35:10.181 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=15:35:10.181
2026-04-21 15:35:10.291 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=108.98
2026-04-21 15:35:10.292 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=110.12 | totalMs=110.12
2026-04-21 15:35:58.811 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=15:35:58.811
2026-04-21 15:35:58.829 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=17.54
2026-04-21 15:35:58.832 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=21.61 | totalMs=21.61
2026-04-21 15:36:08.197 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:36:08.197
2026-04-21 15:36:08.207 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-21 15:36:08.211 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.88 | totalMs=13.88
2026-04-21 15:36:08.213 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:36:08.213
2026-04-21 15:36:08.290 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=73.92
2026-04-21 15:36:08.338 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=124.15 | totalMs=124.15
2026-04-21 15:36:08.338 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:36:08.338
2026-04-21 15:36:08.347 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.97
2026-04-21 15:36:08.348 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=9.85 | totalMs=9.85
2026-04-21 15:36:08.348 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:36:08.348
2026-04-21 15:36:08.357 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.5
2026-04-21 15:36:08.357 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=9.14 | totalMs=9.14
2026-04-21 15:36:08.611 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:36:08.611
2026-04-21 15:36:08.621 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-04-21 15:36:08.622 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-21 15:36:08.624 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-21 15:36:08.625 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-21 15:36:08.626 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-21 15:36:08.627 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.06
2026-04-21 15:36:08.628 | step 3 | route=IT_Ticket | empId=61350 | apiMs=16.51 | totalMs=16.51
2026-04-21 15:36:08.628 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:36:08.628
2026-04-21 15:36:08.629 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-21 15:36:08.630 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-21 15:36:08.631 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-21 15:36:08.632 | step 3 | route=IT_Ticket | empId=61350 | apiMs=3.75 | totalMs=3.75
2026-04-21 15:36:23.222 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=15:36:23.222
2026-04-21 15:36:23.278 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.09
2026-04-21 15:36:23.282 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=59.36 | totalMs=59.36
2026-04-21 15:36:25.926 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=15:36:25.926
2026-04-21 15:36:25.937 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-21 15:36:25.940 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.05 | totalMs=14.05
2026-04-21 15:36:36.429 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:36:36.429
2026-04-21 15:36:36.440 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-04-21 15:36:36.443 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.31 | totalMs=14.31
2026-04-21 15:36:36.446 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:36:36.446
2026-04-21 15:36:36.457 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=8.09
2026-04-21 15:36:36.459 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.10 | totalMs=13.10
2026-04-21 15:36:36.460 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:36:36.460
2026-04-21 15:36:36.462 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-21 15:36:36.462 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.26 | totalMs=2.26
2026-04-21 15:36:36.462 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:36:36.462
2026-04-21 15:36:36.464 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-21 15:36:36.464 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.58 | totalMs=1.58
2026-04-21 15:36:36.753 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:36:36.753
2026-04-21 15:36:36.763 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-21 15:36:36.765 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-21 15:36:36.767 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-21 15:36:36.768 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-21 15:36:36.770 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-21 15:36:36.771 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-21 15:36:36.772 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.71 | totalMs=18.71
2026-04-21 15:36:36.772 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:36:36.772
2026-04-21 15:36:36.774 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-21 15:36:36.775 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-04-21 15:36:36.777 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-21 15:36:36.777 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.98 | totalMs=4.98
2026-04-21 15:36:55.255 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=15:36:55.255
2026-04-21 15:36:55.342 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=86.38
2026-04-21 15:36:55.345 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=90.04 | totalMs=90.04
2026-04-21 15:36:58.296 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=15:36:58.296
2026-04-21 15:36:58.312 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=15.52
2026-04-21 15:36:58.316 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=19.48 | totalMs=19.48
2026-04-21 15:37:06.153 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:37:06.153
2026-04-21 15:37:06.163 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-21 15:37:06.167 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.88 | totalMs=13.88
2026-04-21 15:37:06.170 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:37:06.170
2026-04-21 15:37:06.176 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=2.96
2026-04-21 15:37:06.179 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=9.22 | totalMs=9.22
2026-04-21 15:37:06.180 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:37:06.180
2026-04-21 15:37:06.182 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-21 15:37:06.182 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.31 | totalMs=2.31
2026-04-21 15:37:06.182 | step 1 | route=IT_TicketPost | empId=61350 | query called at=15:37:06.182
2026-04-21 15:37:06.184 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-21 15:37:06.184 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.62 | totalMs=1.62
2026-04-21 15:37:06.453 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:37:06.453
2026-04-21 15:37:06.464 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-21 15:37:06.465 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-21 15:37:06.466 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-21 15:37:06.468 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-21 15:37:06.469 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-21 15:37:06.471 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.19
2026-04-21 15:37:06.471 | step 3 | route=IT_Ticket | empId=61350 | apiMs=17.95 | totalMs=17.95
2026-04-21 15:37:06.471 | step 1 | route=IT_Ticket | empId=61350 | query called at=15:37:06.471
2026-04-21 15:37:06.473 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-21 15:37:06.474 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-21 15:37:06.475 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-21 15:37:06.476 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.17 | totalMs=4.17
2026-04-21 15:37:11.827 | step 1 | route=IT_TicketPost | empId=42359 | query called at=15:37:11.827
2026-04-21 15:37:11.841 | step 2 | route=IT_TicketPost | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=13.53
2026-04-21 15:37:11.842 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=14.46 | totalMs=14.46
2026-04-21 15:37:11.842 | step 1 | route=IT_TicketPost | empId=42359 | query called at=15:37:11.842
2026-04-21 15:37:11.896 | step 2 | route=IT_TicketPost | empId=42359 | query=IT_Ticket_Save_SPOC | queryMs=52.96
2026-04-21 15:37:11.909 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=66.41 | totalMs=66.41
2026-04-21 15:37:11.909 | step 1 | route=IT_TicketPost | empId=42359 | query called at=15:37:11.909
2026-04-21 15:37:11.917 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.87
2026-04-21 15:37:11.918 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=8.67 | totalMs=8.67
2026-04-21 15:37:11.918 | step 1 | route=IT_TicketPost | empId=42359 | query called at=15:37:11.918
2026-04-21 15:37:11.926 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.21
2026-04-21 15:37:11.926 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=7.89 | totalMs=7.89
2026-04-21 15:37:15.032 | step 1 | route=IT_Ticket | empId=42359 | query called at=15:37:15.032
2026-04-21 15:37:15.042 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=9.18
2026-04-21 15:37:15.048 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=2.37
2026-04-21 15:37:15.053 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.94
2026-04-21 15:37:15.056 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=2.19
2026-04-21 15:37:15.059 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=2.55
2026-04-21 15:37:15.061 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=2.33
2026-04-21 15:37:15.062 | step 3 | route=IT_Ticket | empId=42359 | apiMs=29.29 | totalMs=29.29
2026-04-21 15:37:15.062 | step 1 | route=IT_Ticket | empId=42359 | query called at=15:37:15.062
2026-04-21 15:37:15.064 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-21 15:37:15.065 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-21 15:37:15.067 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-21 15:37:15.067 | step 3 | route=IT_Ticket | empId=42359 | apiMs=4.78 | totalMs=4.78
2026-04-21 15:42:26.024 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:42:26.024
2026-04-21 15:42:26.068 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=43.93
2026-04-21 15:42:26.070 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-21 15:42:26.072 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-21 15:42:26.073 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-21 15:42:26.101 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=27.64
2026-04-21 15:42:26.107 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.62
2026-04-21 15:42:26.107 | step 3 | route=IT_Ticket | empId=51415 | apiMs=83.54 | totalMs=83.54
2026-04-21 15:42:26.108 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:42:26.108
2026-04-21 15:42:26.129 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=20.33
2026-04-21 15:42:26.130 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-21 15:42:26.131 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-21 15:42:26.132 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.73 | totalMs=23.73
2026-04-21 15:42:31.294 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=15:42:31.294
2026-04-21 15:42:31.328 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=33.01
2026-04-21 15:42:31.328 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=34.26 | totalMs=34.26
2026-04-21 15:42:35.196 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=15:42:35.196
2026-04-21 15:42:35.267 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=70.2
2026-04-21 15:42:35.270 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=74.19 | totalMs=74.19
2026-04-21 15:45:02.680 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:45:02.680
2026-04-21 15:45:02.735 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.41
2026-04-21 15:45:02.739 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=58.54 | totalMs=58.54
2026-04-21 15:45:02.741 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:45:02.741
2026-04-21 15:45:02.782 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=38.04
2026-04-21 15:45:02.785 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=43.15 | totalMs=43.15
2026-04-21 15:45:02.785 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:45:02.785
2026-04-21 15:45:02.806 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.66
2026-04-21 15:45:02.806 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=21.43 | totalMs=21.43
2026-04-21 15:45:02.807 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:45:02.807
2026-04-21 15:45:02.808 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-21 15:45:02.808 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.55 | totalMs=1.55
2026-04-21 15:45:04.881 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:45:04.881
2026-04-21 15:45:04.892 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-21 15:45:04.893 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-21 15:45:04.895 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-21 15:45:04.896 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-21 15:45:04.898 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-21 15:45:04.904 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.95
2026-04-21 15:45:04.905 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.77 | totalMs=23.77
2026-04-21 15:45:04.905 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:45:04.905
2026-04-21 15:45:04.907 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-21 15:45:04.908 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-21 15:45:04.910 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-21 15:45:04.910 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.84 | totalMs=4.84
2026-04-21 15:48:12.605 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:48:12.605
2026-04-21 15:48:12.671 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=65.06
2026-04-21 15:48:12.674 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=68.67 | totalMs=68.67
2026-04-21 15:48:14.263 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:48:14.263
2026-04-21 15:48:17.721 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:48:17.721
2026-04-21 15:48:17.757 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=34.68
2026-04-21 15:48:17.759 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=37.26 | totalMs=37.26
2026-04-21 15:48:17.759 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:48:17.759
2026-04-21 15:48:17.761 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-21 15:48:17.763 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-21 15:48:17.765 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-21 15:48:17.765 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.77 | totalMs=5.77
2026-04-21 15:48:20.763 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:48:20.763
2026-04-21 15:48:20.794 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=30.5
2026-04-21 15:48:20.795 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.60 | totalMs=31.60
2026-04-21 15:48:21.323 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:48:21.323
2026-04-21 16:48:56.896 | step 1 | route=IT_Ticket | empId=42058 | query called at=16:48:56.896
2026-04-21 16:48:56.940 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=43.35
2026-04-21 16:48:56.944 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-21 16:48:56.948 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-21 16:48:56.953 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-21 16:48:56.981 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_it_Ticket_Details | queryMs=28.29
2026-04-21 16:48:56.987 | step 2 | route=IT_Ticket | empId=42058 | query=VMS_Comp_login_proc | queryMs=5.37
2026-04-21 16:48:56.987 | step 3 | route=IT_Ticket | empId=42058 | apiMs=91.35 | totalMs=91.35
2026-04-21 16:48:56.988 | step 1 | route=IT_Ticket | empId=42058 | query called at=16:48:56.988
2026-04-21 16:48:57.007 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=19.18
2026-04-21 16:48:57.009 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-21 16:48:57.010 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-21 16:48:57.010 | step 3 | route=IT_Ticket | empId=42058 | apiMs=22.65 | totalMs=22.65
2026-04-21 16:49:01.483 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42058 | query called at=16:49:01.483
2026-04-21 16:49:01.657 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=170.97
2026-04-21 16:49:01.661 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42058 | apiMs=178.04 | totalMs=178.04
2026-04-21 16:49:03.051 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42058 | query called at=16:49:03.051
2026-04-21 16:49:03.078 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=23.88
2026-04-21 16:49:03.081 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42058 | apiMs=30.82 | totalMs=30.82
2026-04-21 16:49:37.347 | step 1 | route=IT_TicketPost | empId=42058 | query called at=16:49:37.347
2026-04-21 16:49:37.358 | step 2 | route=IT_TicketPost | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-04-21 16:49:37.358 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=10.72 | totalMs=10.72
2026-04-21 16:49:37.359 | step 1 | route=IT_TicketPost | empId=42058 | query called at=16:49:37.359
2026-04-21 16:49:37.378 | step 2 | route=IT_TicketPost | empId=42058 | query=IT_Ticket_Save_SPOC | queryMs=19.46
2026-04-21 16:49:37.380 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=21.76 | totalMs=21.76
2026-04-21 16:49:37.381 | step 1 | route=IT_TicketPost | empId=42058 | query called at=16:49:37.381
2026-04-21 16:49:37.406 | step 2 | route=IT_TicketPost | empId=42058 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.38
2026-04-21 16:49:37.407 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=26.15 | totalMs=26.15
2026-04-21 16:49:37.407 | step 1 | route=IT_TicketPost | empId=42058 | query called at=16:49:37.407
2026-04-21 16:49:37.409 | step 2 | route=IT_TicketPost | empId=42058 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-21 16:49:37.409 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=1.70 | totalMs=1.70
2026-04-21 16:49:40.805 | step 1 | route=IT_Ticket | empId=42058 | query called at=16:49:40.805
2026-04-21 16:49:40.815 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-21 16:49:40.819 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-21 16:49:40.824 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-21 16:49:40.825 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-21 16:49:40.827 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-21 16:49:40.831 | step 2 | route=IT_Ticket | empId=42058 | query=VMS_Comp_login_proc | queryMs=3.75
2026-04-21 16:49:40.831 | step 3 | route=IT_Ticket | empId=42058 | apiMs=26.66 | totalMs=26.66
2026-04-21 16:49:40.832 | step 1 | route=IT_Ticket | empId=42058 | query called at=16:49:40.832
2026-04-21 16:49:40.833 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-21 16:49:40.834 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-21 16:49:40.836 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-21 16:49:40.836 | step 3 | route=IT_Ticket | empId=42058 | apiMs=4.15 | totalMs=4.15
2026-04-21 16:50:34.629 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42058 | query called at=16:50:34.629
2026-04-21 16:50:34.743 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=112.72
2026-04-21 16:50:34.746 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42058 | apiMs=116.38 | totalMs=116.38
2026-04-21 16:50:36.180 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42058 | query called at=16:50:36.180
2026-04-21 16:50:36.194 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=13.19
2026-04-21 16:50:36.197 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42058 | apiMs=17.08 | totalMs=17.08
2026-04-21 16:51:52.532 | step 1 | route=IT_TicketPost | empId=42058 | query called at=16:51:52.532
2026-04-21 16:51:52.542 | step 2 | route=IT_TicketPost | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-21 16:51:52.545 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=13.77 | totalMs=13.77
2026-04-21 16:51:52.548 | step 1 | route=IT_TicketPost | empId=42058 | query called at=16:51:52.548
2026-04-21 16:51:52.559 | step 2 | route=IT_TicketPost | empId=42058 | query=IT_Ticket_Save_SPOC | queryMs=8.34
2026-04-21 16:51:52.561 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=13.10 | totalMs=13.10
2026-04-21 16:51:52.562 | step 1 | route=IT_TicketPost | empId=42058 | query called at=16:51:52.562
2026-04-21 16:51:52.564 | step 2 | route=IT_TicketPost | empId=42058 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-21 16:51:52.564 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=2.46 | totalMs=2.46
2026-04-21 16:51:52.565 | step 1 | route=IT_TicketPost | empId=42058 | query called at=16:51:52.565
2026-04-21 16:51:52.566 | step 2 | route=IT_TicketPost | empId=42058 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-21 16:51:52.566 | step 3 | route=IT_TicketPost | empId=42058 | apiMs=1.65 | totalMs=1.65
2026-04-21 16:51:54.371 | step 1 | route=IT_Ticket | empId=42058 | query called at=16:51:54.371
2026-04-21 16:51:54.381 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-21 16:51:54.385 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-21 16:51:54.389 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-21 16:51:54.391 | step 2 | route=IT_Ticket | empId=42058 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-21 16:51:54.393 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-21 16:51:54.399 | step 2 | route=IT_Ticket | empId=42058 | query=VMS_Comp_login_proc | queryMs=5.74
2026-04-21 16:51:54.399 | step 3 | route=IT_Ticket | empId=42058 | apiMs=28.42 | totalMs=28.42
2026-04-21 16:51:54.399 | step 1 | route=IT_Ticket | empId=42058 | query called at=16:51:54.399
2026-04-21 16:51:54.401 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-21 16:51:54.402 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-21 16:51:54.404 | step 2 | route=IT_Ticket | empId=42058 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-21 16:51:54.404 | step 3 | route=IT_Ticket | empId=42058 | apiMs=4.76 | totalMs=4.76
2026-04-21 16:56:09.137 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:56:09.137
2026-04-21 16:56:09.182 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=44.25
2026-04-21 16:56:09.186 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-21 16:56:09.190 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-21 16:56:09.194 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-21 16:56:09.223 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=28.05
2026-04-21 16:56:09.229 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=6.23
2026-04-21 16:56:09.230 | step 3 | route=IT_Ticket | empId=60438 | apiMs=92.79 | totalMs=92.79
2026-04-21 16:56:09.230 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:56:09.230
2026-04-21 16:56:09.249 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=18.79
2026-04-21 16:56:09.251 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-21 16:56:09.252 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-21 16:56:09.252 | step 3 | route=IT_Ticket | empId=60438 | apiMs=21.89 | totalMs=21.89
2026-04-21 16:56:25.161 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=16:56:25.161
2026-04-21 16:56:25.217 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.34
2026-04-21 16:56:25.218 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=56.36 | totalMs=56.36
2026-04-21 16:56:30.645 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=16:56:30.645
2026-04-21 16:56:30.656 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-04-21 16:56:30.660 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=14.28 | totalMs=14.28
2026-04-21 16:57:50.982 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:57:50.982
2026-04-21 16:57:50.993 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-04-21 16:57:50.993 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=11.48 | totalMs=11.48
2026-04-21 16:57:50.994 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:57:50.994
2026-04-21 16:57:51.020 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=25.49
2026-04-21 16:57:51.022 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=28.26 | totalMs=28.26
2026-04-21 16:57:51.023 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:57:51.023
2026-04-21 16:57:51.047 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.14
2026-04-21 16:57:51.048 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=24.92 | totalMs=24.92
2026-04-21 16:57:51.048 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:57:51.048
2026-04-21 16:57:51.050 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-21 16:57:51.050 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.02 | totalMs=2.02
2026-04-21 16:57:53.983 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:57:53.983
2026-04-21 16:57:53.999 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.28
2026-04-21 16:57:54.008 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.36
2026-04-21 16:57:54.016 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.26
2026-04-21 16:57:54.025 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.29
2026-04-21 16:57:54.034 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=8.61
2026-04-21 16:57:54.046 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=11.19
2026-04-21 16:57:54.046 | step 3 | route=IT_Ticket | empId=60438 | apiMs=62.83 | totalMs=62.83
2026-04-21 16:57:54.046 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:57:54.046
2026-04-21 16:57:54.055 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.8
2026-04-21 16:57:54.063 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-21 16:57:54.072 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.31
2026-04-21 16:57:54.072 | step 3 | route=IT_Ticket | empId=60438 | apiMs=25.67 | totalMs=25.67
2026-04-21 17:04:55.112 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:04:55.112
2026-04-21 17:04:55.272 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=159.68
2026-04-21 17:04:55.273 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=160.86 | totalMs=160.86
2026-04-21 17:04:55.843 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:04:55.843
2026-04-21 17:05:07.611 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:05:07.611
2026-04-21 17:05:07.655 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=42.66
2026-04-21 17:05:07.687 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=27.77
2026-04-21 17:05:07.693 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.47
2026-04-21 17:05:07.698 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-04-21 17:05:07.702 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-04-21 17:05:07.705 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.38
2026-04-21 17:05:07.706 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=94.97 | totalMs=94.97
2026-04-21 17:05:07.707 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:05:07.707
2026-04-21 17:05:07.709 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-21 17:05:07.710 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-21 17:05:07.712 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-21 17:05:07.712 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.17 | totalMs=5.17
2026-04-21 17:05:07.712 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:05:07.712
2026-04-21 17:05:07.714 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-21 17:05:07.715 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-21 17:05:07.717 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-21 17:05:07.717 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.62 | totalMs=4.62
2026-04-21 17:05:07.718 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:05:07.718
2026-04-21 17:05:07.719 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-21 17:05:07.721 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-21 17:05:07.722 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-21 17:05:07.723 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.03 | totalMs=5.03
2026-04-21 17:05:07.723 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:05:07.723
2026-04-21 17:05:07.724 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-21 17:05:07.726 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-21 17:05:07.727 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-21 17:05:07.727 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.38 | totalMs=4.38
2026-04-21 17:05:07.728 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:05:07.728
2026-04-21 17:05:07.729 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-21 17:05:07.731 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-21 17:05:07.732 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-21 17:05:07.732 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.31 | totalMs=4.31
2026-04-21 17:05:07.733 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:05:07.733
2026-04-21 17:05:07.734 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-21 17:05:07.735 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-21 17:05:07.737 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-21 17:05:07.737 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.24 | totalMs=4.24
2026-04-21 17:05:08.030 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:05:08.030
2026-04-21 17:05:08.053 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=22.62
2026-04-21 17:05:08.054 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=23.55 | totalMs=23.55
2026-04-21 17:05:08.671 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:08.671
2026-04-21 17:10:32.262 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:10:32.262
2026-04-21 17:10:32.306 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=43.17
2026-04-21 17:10:32.311 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-21 17:10:32.315 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-21 17:10:32.319 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-21 17:10:32.347 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=27.84
2026-04-21 17:10:32.353 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=5.48
2026-04-21 17:10:32.353 | step 3 | route=IT_Ticket | empId=52208 | apiMs=91.18 | totalMs=91.18
2026-04-21 17:10:32.354 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:10:32.354
2026-04-21 17:10:32.374 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=19.4
2026-04-21 17:10:32.375 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-21 17:10:32.376 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-21 17:10:32.377 | step 3 | route=IT_Ticket | empId=52208 | apiMs=22.82 | totalMs=22.82
2026-04-21 17:10:45.709 | step 1 | route=IT_Ticket | empId=55253 | query called at=17:10:45.709
2026-04-21 17:10:45.722 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=12.31
2026-04-21 17:10:45.725 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=2.77
2026-04-21 17:10:45.728 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=2.08
2026-04-21 17:10:45.733 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=4.89
2026-04-21 17:10:45.738 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_it_Ticket_Details | queryMs=4.13
2026-04-21 17:10:45.751 | step 2 | route=IT_Ticket | empId=55253 | query=VMS_Comp_login_proc | queryMs=12.78
2026-04-21 17:10:45.751 | step 3 | route=IT_Ticket | empId=55253 | apiMs=41.94 | totalMs=41.94
2026-04-21 17:10:45.752 | step 1 | route=IT_Ticket | empId=55253 | query called at=17:10:45.752
2026-04-21 17:10:45.758 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=6.2
2026-04-21 17:10:45.764 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=5.23
2026-04-21 17:10:45.767 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=3.26
2026-04-21 17:10:45.768 | step 3 | route=IT_Ticket | empId=55253 | apiMs=16.06 | totalMs=16.06
2026-04-21 17:10:45.904 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=17:10:45.904
2026-04-21 17:10:46.452 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=547.87
2026-04-21 17:10:46.453 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=548.98 | totalMs=548.98
2026-04-21 17:10:48.528 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=17:10:48.528
2026-04-21 17:10:48.744 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=215.15
2026-04-21 17:10:48.747 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=218.73 | totalMs=218.73
2026-04-21 17:11:17.743 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:11:17.743
2026-04-21 17:11:17.754 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.07
2026-04-21 17:11:17.758 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=15.02 | totalMs=15.02
2026-04-21 17:11:17.761 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:11:17.761
2026-04-21 17:11:17.857 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=93.28
2026-04-21 17:11:17.866 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=105.50 | totalMs=105.50
2026-04-21 17:11:17.866 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:11:17.866
2026-04-21 17:11:17.869 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.96
2026-04-21 17:11:17.869 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.71 | totalMs=2.71
2026-04-21 17:11:20.650 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:11:20.650
2026-04-21 17:11:20.660 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-21 17:11:20.662 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-21 17:11:20.663 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-21 17:11:20.665 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-21 17:11:20.667 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-21 17:11:20.672 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=5.02
2026-04-21 17:11:20.672 | step 3 | route=IT_Ticket | empId=52208 | apiMs=22.27 | totalMs=22.27
2026-04-21 17:11:20.673 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:11:20.673
2026-04-21 17:11:20.674 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-21 17:11:20.676 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-21 17:11:20.677 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-21 17:11:20.677 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.49 | totalMs=4.49
2026-04-21 17:11:55.612 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55253 | query called at=17:11:55.612
2026-04-21 17:11:55.860 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=247.78
2026-04-21 17:11:55.864 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55253 | apiMs=251.80 | totalMs=251.80
2026-04-21 17:11:58.435 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55253 | query called at=17:11:58.435
2026-04-21 17:11:58.465 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=30.03
2026-04-21 17:11:58.468 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55253 | apiMs=33.62 | totalMs=33.62
2026-04-21 17:13:38.983 | step 1 | route=IT_TicketPost | empId=55253 | query called at=17:13:38.983
2026-04-21 17:13:39.009 | step 2 | route=IT_TicketPost | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=25.53
2026-04-21 17:13:39.013 | step 3 | route=IT_TicketPost | empId=55253 | apiMs=29.89 | totalMs=29.89
2026-04-21 17:13:39.027 | step 1 | route=IT_TicketPost | empId=55253 | query called at=17:13:39.027
2026-04-21 17:13:39.056 | step 2 | route=IT_TicketPost | empId=55253 | query=IT_Ticket_Save_SPOC | queryMs=28.61
2026-04-21 17:13:39.059 | step 3 | route=IT_TicketPost | empId=55253 | apiMs=31.39 | totalMs=31.39
2026-04-21 17:13:39.059 | step 1 | route=IT_TicketPost | empId=55253 | query called at=17:13:39.059
2026-04-21 17:13:39.061 | step 2 | route=IT_TicketPost | empId=55253 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-04-21 17:13:39.062 | step 3 | route=IT_TicketPost | empId=55253 | apiMs=2.67 | totalMs=2.67
2026-04-21 17:13:40.751 | step 1 | route=IT_Ticket | empId=55253 | query called at=17:13:40.751
2026-04-21 17:13:40.761 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-21 17:13:40.763 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-21 17:13:40.764 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-21 17:13:40.766 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-21 17:13:40.767 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-04-21 17:13:40.773 | step 2 | route=IT_Ticket | empId=55253 | query=VMS_Comp_login_proc | queryMs=5.51
2026-04-21 17:13:40.773 | step 3 | route=IT_Ticket | empId=55253 | apiMs=22.84 | totalMs=22.84
2026-04-21 17:13:40.774 | step 1 | route=IT_Ticket | empId=55253 | query called at=17:13:40.774
2026-04-21 17:13:40.776 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-21 17:13:40.777 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-21 17:13:40.778 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-21 17:13:40.779 | step 3 | route=IT_Ticket | empId=55253 | apiMs=4.55 | totalMs=4.55
2026-04-21 17:19:48.411 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:19:48.411
2026-04-21 17:19:48.467 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=54.77
2026-04-21 17:19:48.467 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=55.92 | totalMs=55.92
2026-04-21 17:19:49.125 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:49.125
2026-04-21 17:19:52.975 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:19:52.975
2026-04-21 17:19:53.041 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=66.01
2026-04-21 17:19:53.043 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=68.32 | totalMs=68.32
2026-04-21 17:19:53.044 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:19:53.044
2026-04-21 17:19:53.046 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-21 17:19:53.047 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-21 17:19:53.049 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-21 17:19:53.049 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=5.35 | totalMs=5.35
2026-04-21 17:19:54.364 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:19:54.364
2026-04-21 17:19:54.386 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.38
2026-04-21 17:19:54.387 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.28 | totalMs=23.28
2026-04-21 17:19:55.072 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:55.072
2026-04-21 17:21:16.132 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:21:16.132
2026-04-21 17:21:16.176 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=43.23
2026-04-21 17:21:16.178 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-21 17:21:16.180 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-21 17:21:16.181 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-21 17:21:16.209 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=27.34
2026-04-21 17:21:16.215 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=5.62
2026-04-21 17:21:16.215 | step 3 | route=IT_Ticket | empId=41332 | apiMs=82.50 | totalMs=82.50
2026-04-21 17:21:16.215 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:21:16.215
2026-04-21 17:21:16.235 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=19.18
2026-04-21 17:21:16.236 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-21 17:21:16.238 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-21 17:21:16.238 | step 3 | route=IT_Ticket | empId=41332 | apiMs=22.45 | totalMs=22.45
2026-04-21 17:21:21.954 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=17:21:21.954
2026-04-21 17:21:22.264 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=309.53
2026-04-21 17:21:22.267 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=313.20 | totalMs=313.20
2026-04-21 17:21:24.929 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=17:21:24.929
2026-04-21 17:21:24.961 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=32.01
2026-04-21 17:21:24.965 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=35.99 | totalMs=35.99
2026-04-21 17:21:56.089 | step 1 | route=IT_TicketPost | empId=41332 | query called at=17:21:56.089
2026-04-21 17:21:56.101 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=12.16
2026-04-21 17:21:56.105 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=15.94 | totalMs=15.94
2026-04-21 17:21:56.108 | step 1 | route=IT_TicketPost | empId=41332 | query called at=17:21:56.108
2026-04-21 17:21:56.135 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=24.4
2026-04-21 17:21:56.149 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=41.24 | totalMs=41.24
2026-04-21 17:21:56.149 | step 1 | route=IT_TicketPost | empId=41332 | query called at=17:21:56.149
2026-04-21 17:21:56.151 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-21 17:21:56.152 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.39 | totalMs=2.39
2026-04-21 17:22:01.437 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:22:01.437
2026-04-21 17:22:01.446 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-04-21 17:22:01.448 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-21 17:22:01.449 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-21 17:22:01.450 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.66
2026-04-21 17:22:01.451 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-21 17:22:01.453 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.16
2026-04-21 17:22:01.453 | step 3 | route=IT_Ticket | empId=41332 | apiMs=16.74 | totalMs=16.74
2026-04-21 17:22:01.454 | step 1 | route=IT_Ticket | empId=41332 | query called at=17:22:01.454
2026-04-21 17:22:01.455 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-21 17:22:01.456 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-21 17:22:01.457 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-21 17:22:01.458 | step 3 | route=IT_Ticket | empId=41332 | apiMs=3.94 | totalMs=3.94
2026-04-21 17:23:03.799 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:23:03.799
2026-04-21 17:23:03.816 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=16.43
2026-04-21 17:23:03.817 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=17.55 | totalMs=17.55
2026-04-21 17:23:04.537 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:23:04.537
2026-04-21 17:23:08.863 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:23:08.863
2026-04-21 17:23:08.902 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=38.39
2026-04-21 17:23:08.907 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=43.72 | totalMs=43.72
2026-04-21 17:23:08.910 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=17:23:08.910
2026-04-21 17:23:08.914 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-21 17:23:08.916 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-21 17:23:08.917 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-21 17:23:08.917 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.04 | totalMs=7.04
2026-04-21 17:23:11.209 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:23:11.209
2026-04-21 17:23:11.232 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.31
2026-04-21 17:23:11.232 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.28 | totalMs=23.28
2026-04-21 17:23:11.956 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:23:11.956
2026-04-21 17:27:21.107 | step 1 | route=IT_Ticket | empId=41204 | query called at=17:27:21.107
2026-04-21 17:27:21.150 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=42.17
2026-04-21 17:27:21.152 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.85
2026-04-21 17:27:21.154 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-21 17:27:21.155 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-21 17:27:21.182 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=26.64
2026-04-21 17:27:21.188 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=5.44
2026-04-21 17:27:21.189 | step 3 | route=IT_Ticket | empId=41204 | apiMs=81.40 | totalMs=81.40
2026-04-21 17:27:21.189 | step 1 | route=IT_Ticket | empId=41204 | query called at=17:27:21.189
2026-04-21 17:27:21.209 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=19.46
2026-04-21 17:27:21.210 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-21 17:27:21.212 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-21 17:27:21.212 | step 3 | route=IT_Ticket | empId=41204 | apiMs=23.17 | totalMs=23.17
2026-04-21 17:27:46.289 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41204 | query called at=17:27:46.289
2026-04-21 17:27:46.602 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=311.96
2026-04-21 17:27:46.605 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41204 | apiMs=315.75 | totalMs=315.75
2026-04-21 17:27:49.946 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query called at=17:27:49.946
2026-04-21 17:27:49.959 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=12.16
2026-04-21 17:27:49.962 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41204 | apiMs=16.03 | totalMs=16.03
2026-04-21 17:30:18.635 | step 1 | route=IT_TicketPost | empId=41204 | query called at=17:30:18.635
2026-04-21 17:30:18.646 | step 2 | route=IT_TicketPost | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-21 17:30:18.649 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=14.31 | totalMs=14.31
2026-04-21 17:30:18.652 | step 1 | route=IT_TicketPost | empId=41204 | query called at=17:30:18.652
2026-04-21 17:30:18.670 | step 2 | route=IT_TicketPost | empId=41204 | query=IT_Ticket_Save_SPOC | queryMs=14.7
2026-04-21 17:30:18.674 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=21.45 | totalMs=21.45
2026-04-21 17:30:18.674 | step 1 | route=IT_TicketPost | empId=41204 | query called at=17:30:18.674
2026-04-21 17:30:18.694 | step 2 | route=IT_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.55
2026-04-21 17:30:18.695 | step 3 | route=IT_TicketPost | empId=41204 | apiMs=20.59 | totalMs=20.59
2026-04-21 17:30:18.921 | step 1 | route=IT_Ticket | empId=41204 | query called at=17:30:18.921
2026-04-21 17:30:18.932 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-21 17:30:18.934 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-21 17:30:18.936 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-21 17:30:18.937 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-21 17:30:18.939 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-21 17:30:18.943 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=3.56
2026-04-21 17:30:18.943 | step 3 | route=IT_Ticket | empId=41204 | apiMs=22.09 | totalMs=22.09
2026-04-21 17:30:18.944 | step 1 | route=IT_Ticket | empId=41204 | query called at=17:30:18.944
2026-04-21 17:30:18.945 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-21 17:30:18.947 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-21 17:30:18.949 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-04-21 17:30:18.949 | step 3 | route=IT_Ticket | empId=41204 | apiMs=5.47 | totalMs=5.47
2026-04-21 17:36:59.135 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=17:36:59.135
2026-04-21 17:36:59.186 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=50.09
2026-04-21 17:36:59.189 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=54.15 | totalMs=54.15
2026-04-21 17:37:00.143 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:37:00.143
2026-04-21 17:37:06.192 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=17:37:06.192
2026-04-21 17:37:06.233 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=40.13
2026-04-21 17:37:06.241 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=48.77 | totalMs=48.77
2026-04-21 17:37:06.244 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=17:37:06.244
2026-04-21 17:37:06.249 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-21 17:37:06.250 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-21 17:37:06.251 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-21 17:37:06.252 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=7.87 | totalMs=7.87
2026-04-21 17:37:06.480 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=17:37:06.480
2026-04-21 17:37:06.493 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=12.65
2026-04-21 17:37:06.494 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=13.51 | totalMs=13.51
2026-04-21 17:37:07.192 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:37:07.192
2026-04-21 18:01:46.858 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:01:46.858
2026-04-21 18:01:46.896 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=36.88
2026-04-21 18:01:46.901 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-21 18:01:46.905 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-21 18:01:46.909 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-21 18:01:46.931 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=22.24
2026-04-21 18:01:46.936 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=4.44
2026-04-21 18:01:46.936 | step 3 | route=IT_Ticket | empId=57442 | apiMs=78.05 | totalMs=78.05
2026-04-21 18:01:46.937 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:01:46.937
2026-04-21 18:01:46.953 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=15.76
2026-04-21 18:01:46.954 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-21 18:01:46.956 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-21 18:01:46.956 | step 3 | route=IT_Ticket | empId=57442 | apiMs=19.13 | totalMs=19.13
2026-04-21 18:01:53.174 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=18:01:53.174
2026-04-21 18:01:53.443 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=268.18
2026-04-21 18:01:53.443 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=269.33 | totalMs=269.33
2026-04-21 18:01:55.069 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=18:01:55.069
2026-04-21 18:01:55.100 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=30.85
2026-04-21 18:01:55.103 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=34.46 | totalMs=34.46
2026-04-21 18:02:39.098 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:02:39.098
2026-04-21 18:02:39.109 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-21 18:02:39.112 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.08 | totalMs=14.08
2026-04-21 18:02:39.115 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:02:39.115
2026-04-21 18:02:39.149 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=31.46
2026-04-21 18:02:39.152 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=36.51 | totalMs=36.51
2026-04-21 18:02:39.152 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:02:39.152
2026-04-21 18:02:39.176 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.71
2026-04-21 18:02:39.176 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=24.47 | totalMs=24.47
2026-04-21 18:03:00.294 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:03:00.294
2026-04-21 18:03:00.305 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-04-21 18:03:00.310 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-21 18:03:00.314 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-21 18:03:00.315 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-21 18:03:00.317 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-21 18:03:00.323 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.44
2026-04-21 18:03:00.323 | step 3 | route=IT_Ticket | empId=57442 | apiMs=29.19 | totalMs=29.19
2026-04-21 18:03:00.323 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:03:00.323
2026-04-21 18:03:00.325 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-21 18:03:00.326 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-21 18:03:00.328 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-21 18:03:00.328 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.75 | totalMs=4.75
2026-04-21 18:03:08.399 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=18:03:08.399
2026-04-21 18:03:08.678 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=278.29
2026-04-21 18:03:08.679 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=279.37 | totalMs=279.37
2026-04-21 18:03:11.328 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=18:03:11.328
2026-04-21 18:03:11.352 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=23.8
2026-04-21 18:03:11.356 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=27.62 | totalMs=27.62
2026-04-21 18:04:12.084 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:04:12.084
2026-04-21 18:04:12.100 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=14.86
2026-04-21 18:04:12.103 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=18.74 | totalMs=18.74
2026-04-21 18:04:12.106 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:04:12.106
2026-04-21 18:04:12.167 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=57.95
2026-04-21 18:04:12.180 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=73.97 | totalMs=73.97
2026-04-21 18:04:12.181 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:04:12.181
2026-04-21 18:04:12.190 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.14
2026-04-21 18:04:12.191 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=10.09 | totalMs=10.09
2026-04-21 18:04:17.930 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:04:17.930
2026-04-21 18:04:17.941 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-21 18:04:17.946 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-21 18:04:17.950 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-21 18:04:17.954 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-21 18:04:17.956 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-21 18:04:17.961 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.36
2026-04-21 18:04:17.962 | step 3 | route=IT_Ticket | empId=57442 | apiMs=31.68 | totalMs=31.68
2026-04-21 18:04:17.962 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:04:17.962
2026-04-21 18:04:17.964 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-21 18:04:17.965 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-21 18:04:17.966 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-21 18:04:17.967 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.63 | totalMs=4.63
2026-04-21 18:04:28.774 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=18:04:28.774
2026-04-21 18:04:29.040 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=264.62
2026-04-21 18:04:29.040 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=265.64 | totalMs=265.64
2026-04-21 18:04:30.978 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=18:04:30.978
2026-04-21 18:04:31.005 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=25.54
2026-04-21 18:04:31.008 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=29.26 | totalMs=29.26
2026-04-21 18:05:11.598 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:05:11.598
2026-04-21 18:05:11.610 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=11.24
2026-04-21 18:05:11.613 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=15.14 | totalMs=15.14
2026-04-21 18:05:11.616 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:05:11.616
2026-04-21 18:05:11.629 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=10.17
2026-04-21 18:05:11.631 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.88 | totalMs=14.88
2026-04-21 18:05:11.632 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:05:11.632
2026-04-21 18:05:11.633 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-21 18:05:11.634 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=1.99 | totalMs=1.99
2026-04-21 18:05:13.544 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:05:13.544
2026-04-21 18:05:13.554 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-04-21 18:05:13.556 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-21 18:05:13.557 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-21 18:05:13.558 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-21 18:05:13.560 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-21 18:05:13.561 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=1.01
2026-04-21 18:05:13.561 | step 3 | route=IT_Ticket | empId=57442 | apiMs=17.08 | totalMs=17.08
2026-04-21 18:05:13.562 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:05:13.562
2026-04-21 18:05:13.563 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-21 18:05:13.564 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-21 18:05:13.566 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-21 18:05:13.566 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.12 | totalMs=4.12
2026-04-21 18:05:29.313 | step 1 | route=IT_Ticket | empId=34950 | query called at=18:05:29.313
2026-04-21 18:05:29.325 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=11.38
2026-04-21 18:05:29.327 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-21 18:05:29.329 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-21 18:05:29.331 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-21 18:05:29.332 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-21 18:05:29.334 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=1.48
2026-04-21 18:05:29.335 | step 3 | route=IT_Ticket | empId=34950 | apiMs=21.16 | totalMs=21.16
2026-04-21 18:05:29.335 | step 1 | route=IT_Ticket | empId=34950 | query called at=18:05:29.335
2026-04-21 18:05:29.337 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-21 18:05:29.338 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-21 18:05:29.340 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-21 18:05:29.340 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.96 | totalMs=4.96
2026-04-21 18:05:35.864 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=18:05:35.864
2026-04-21 18:05:35.919 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=54.61
2026-04-21 18:05:35.922 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=58.32 | totalMs=58.32
2026-04-21 18:05:36.413 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:36.413
2026-04-21 18:05:42.894 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=18:05:42.894
2026-04-21 18:05:42.928 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=32.62
2026-04-21 18:05:42.935 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-04-21 18:05:42.942 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=2.21
2026-04-21 18:05:42.946 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=51.90 | totalMs=51.90
2026-04-21 18:05:42.947 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=18:05:42.947
2026-04-21 18:05:42.949 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-21 18:05:42.950 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-21 18:05:42.952 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-21 18:05:42.952 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=5.47 | totalMs=5.47
2026-04-21 18:05:54.342 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=18:05:54.342
2026-04-21 18:05:54.354 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=11.2
2026-04-21 18:05:54.359 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=17.07 | totalMs=17.07
2026-04-21 18:05:54.364 | step 5 | route=SPOC_Entry_Save | empId=34950 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (39493).
2026-04-21 18:05:54.588 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=18:05:54.588
2026-04-21 18:05:54.611 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=22.46
2026-04-21 18:05:54.612 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=23.47 | totalMs=23.47
2026-04-21 18:05:55.033 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:55.033
2026-04-21 18:06:05.988 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=18:06:05.988
2026-04-21 18:06:05.990 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-21 18:06:05.992 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-21 18:06:05.993 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-21 18:06:05.994 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=6.02 | totalMs=6.02
2026-04-21 18:06:07.018 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=18:06:07.018
2026-04-21 18:06:07.020 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-21 18:06:07.021 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-21 18:06:07.023 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-21 18:06:07.023 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=4.96 | totalMs=4.96
2026-04-21 18:14:30.054 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:14:30.054
2026-04-21 18:14:30.066 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-04-21 18:14:30.071 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-21 18:14:30.075 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-21 18:14:30.079 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-21 18:14:30.081 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-21 18:14:30.087 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.86
2026-04-21 18:14:30.087 | step 3 | route=IT_Ticket | empId=61350 | apiMs=33.38 | totalMs=33.38
2026-04-21 18:14:30.088 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:14:30.088
2026-04-21 18:14:30.090 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-21 18:14:30.091 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-21 18:14:30.092 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-21 18:14:30.093 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.63 | totalMs=4.63
2026-04-21 18:14:37.145 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:14:37.145
2026-04-21 18:14:37.201 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.38
2026-04-21 18:14:37.201 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=56.38 | totalMs=56.38
2026-04-21 18:14:40.738 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:14:40.738
2026-04-21 18:14:40.760 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=20.58
2026-04-21 18:14:40.763 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=24.42 | totalMs=24.42
2026-04-21 18:15:08.248 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:08.248
2026-04-21 18:15:08.260 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-04-21 18:15:08.263 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.52 | totalMs=14.52
2026-04-21 18:15:08.266 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:08.266
2026-04-21 18:15:08.297 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=27.89
2026-04-21 18:15:08.299 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=33.38 | totalMs=33.38
2026-04-21 18:15:08.300 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:08.300
2026-04-21 18:15:08.302 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.05
2026-04-21 18:15:08.303 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.84 | totalMs=2.84
2026-04-21 18:15:08.303 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:15:08.303
2026-04-21 18:15:08.305 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-21 18:15:08.305 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.89 | totalMs=1.89
2026-04-21 18:15:08.590 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:15:08.590
2026-04-21 18:15:08.601 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-21 18:15:08.603 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-04-21 18:15:08.605 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-21 18:15:08.606 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-21 18:15:08.608 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.75
2026-04-21 18:15:08.611 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=2.02
2026-04-21 18:15:08.611 | step 3 | route=IT_Ticket | empId=61350 | apiMs=20.92 | totalMs=20.92
2026-04-21 18:15:08.611 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:15:08.611
2026-04-21 18:15:08.613 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-21 18:15:08.615 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-21 18:15:08.616 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-21 18:15:08.617 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.18 | totalMs=5.18
2026-04-22 09:14:36.750 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:14:36.750
2026-04-22 09:14:36.894 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=143.76
2026-04-22 09:14:36.908 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=13.44
2026-04-22 09:14:36.922 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=13.36
2026-04-22 09:14:36.959 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=36.71
2026-04-22 09:14:37.075 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=115.5
2026-04-22 09:14:37.079 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=3.2
2026-04-22 09:14:37.079 | step 3 | route=IT_Ticket | empId=51120 | apiMs=329.02 | totalMs=329.02
2026-04-22 09:14:37.080 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:14:37.080
2026-04-22 09:14:37.181 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=100.95
2026-04-22 09:14:37.208 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=26.11
2026-04-22 09:14:37.234 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=25.69
2026-04-22 09:14:37.234 | step 3 | route=IT_Ticket | empId=51120 | apiMs=154.38 | totalMs=154.38
2026-04-22 09:14:59.626 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:14:59.626
2026-04-22 09:14:59.637 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-22 09:14:59.639 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-22 09:14:59.640 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-22 09:14:59.642 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-22 09:14:59.643 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-22 09:14:59.645 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-22 09:14:59.646 | step 3 | route=IT_Ticket | empId=51120 | apiMs=19.87 | totalMs=19.87
2026-04-22 09:14:59.646 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:14:59.646
2026-04-22 09:14:59.648 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-22 09:14:59.649 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-22 09:14:59.650 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-22 09:14:59.651 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.56 | totalMs=4.56
2026-04-22 09:16:08.176 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:16:08.176
2026-04-22 09:16:08.452 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=275.52
2026-04-22 09:16:08.455 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=279.65 | totalMs=279.65
2026-04-22 09:16:10.008 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:16:10.008
2026-04-22 09:16:10.035 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=25.99
2026-04-22 09:16:10.038 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=29.81 | totalMs=29.81
2026-04-22 09:16:31.584 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:16:31.584
2026-04-22 09:16:31.595 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-04-22 09:16:31.599 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.77 | totalMs=14.77
2026-04-22 09:16:31.602 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:16:31.602
2026-04-22 09:16:31.710 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=105.45
2026-04-22 09:16:31.712 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=110.49 | totalMs=110.49
2026-04-22 09:16:31.713 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:16:31.713
2026-04-22 09:16:31.715 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-22 09:16:31.715 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.56 | totalMs=2.56
2026-04-22 09:16:31.716 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:16:31.716
2026-04-22 09:16:31.717 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-22 09:16:31.717 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.75 | totalMs=1.75
2026-04-22 09:16:33.308 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:16:33.308
2026-04-22 09:16:33.320 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.25
2026-04-22 09:16:33.322 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-22 09:16:33.323 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-22 09:16:33.325 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-22 09:16:33.327 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-04-22 09:16:33.328 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-22 09:16:33.329 | step 3 | route=IT_Ticket | empId=51120 | apiMs=20.48 | totalMs=20.48
2026-04-22 09:16:33.329 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:16:33.329
2026-04-22 09:16:33.331 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-22 09:16:33.332 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-22 09:16:33.334 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-22 09:16:33.334 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.95 | totalMs=4.95
2026-04-22 09:16:42.419 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:16:42.419
2026-04-22 09:16:42.859 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=439.19
2026-04-22 09:16:42.862 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=443.45 | totalMs=443.45
2026-04-22 09:16:44.204 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:16:44.204
2026-04-22 09:16:44.217 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-22 09:16:44.220 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=16.43 | totalMs=16.43
2026-04-22 09:17:01.864 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:17:01.864
2026-04-22 09:17:01.875 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-04-22 09:17:01.876 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=11.62 | totalMs=11.62
2026-04-22 09:17:01.876 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:17:01.876
2026-04-22 09:17:01.913 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=36.34
2026-04-22 09:17:01.915 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=38.60 | totalMs=38.60
2026-04-22 09:17:01.915 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:17:01.915
2026-04-22 09:17:01.918 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-04-22 09:17:01.918 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.60 | totalMs=2.60
2026-04-22 09:17:01.918 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:17:01.918
2026-04-22 09:17:01.919 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-22 09:17:01.920 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=1.42 | totalMs=1.42
2026-04-22 09:17:03.639 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:17:03.639
2026-04-22 09:17:03.649 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-22 09:17:03.651 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-22 09:17:03.652 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-22 09:17:03.654 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-22 09:17:03.656 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-22 09:17:03.657 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.29
2026-04-22 09:17:03.658 | step 3 | route=IT_Ticket | empId=51120 | apiMs=18.54 | totalMs=18.54
2026-04-22 09:17:03.658 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:17:03.658
2026-04-22 09:17:03.660 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-22 09:17:03.661 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-22 09:17:03.662 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-22 09:17:03.663 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.53 | totalMs=4.53
2026-04-22 09:22:42.699 | step 1 | route=IT_Ticket | empId=44319 | query called at=09:22:42.699
2026-04-22 09:22:42.741 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=41.88
2026-04-22 09:22:42.743 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-22 09:22:42.745 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-22 09:22:42.746 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-22 09:22:42.773 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=26.36
2026-04-22 09:22:42.775 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-22 09:22:42.775 | step 3 | route=IT_Ticket | empId=44319 | apiMs=76.52 | totalMs=76.52
2026-04-22 09:22:42.776 | step 1 | route=IT_Ticket | empId=44319 | query called at=09:22:42.776
2026-04-22 09:22:42.795 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=18.2
2026-04-22 09:22:42.796 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-22 09:22:42.797 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-22 09:22:42.798 | step 3 | route=IT_Ticket | empId=44319 | apiMs=21.87 | totalMs=21.87
2026-04-22 09:22:57.258 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=09:22:57.258
2026-04-22 09:22:57.632 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=373.16
2026-04-22 09:22:57.635 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=377.12 | totalMs=377.12
2026-04-22 09:23:00.885 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=09:23:00.885
2026-04-22 09:23:02.604 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1718.35
2026-04-22 09:23:02.604 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=1,719.45 | totalMs=1,719.45
2026-04-22 09:24:04.703 | step 5 | route=dashboard | empId=gla0234 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-22 09:24:04.906 | step 5 | route=dashboard | empId=gla0234 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-22 09:27:10.504 | step 1 | route=IT_TicketPost | empId=44319 | query called at=09:27:10.504
2026-04-22 09:27:10.515 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-04-22 09:27:10.518 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=14.79 | totalMs=14.79
2026-04-22 09:27:10.521 | step 1 | route=IT_TicketPost | empId=44319 | query called at=09:27:10.521
2026-04-22 09:27:10.629 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=104.89
2026-04-22 09:27:10.636 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=115.01 | totalMs=115.01
2026-04-22 09:27:10.637 | step 1 | route=IT_TicketPost | empId=44319 | query called at=09:27:10.637
2026-04-22 09:27:10.655 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.87
2026-04-22 09:27:10.655 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=18.69 | totalMs=18.69
2026-04-22 09:27:12.430 | step 1 | route=IT_Ticket | empId=44319 | query called at=09:27:12.430
2026-04-22 09:27:12.441 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-22 09:27:12.443 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-22 09:27:12.444 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-22 09:27:12.446 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-22 09:27:12.474 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=27.75
2026-04-22 09:27:12.481 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=6.3
2026-04-22 09:27:12.481 | step 3 | route=IT_Ticket | empId=44319 | apiMs=50.49 | totalMs=50.49
2026-04-22 09:27:12.482 | step 1 | route=IT_Ticket | empId=44319 | query called at=09:27:12.482
2026-04-22 09:27:12.484 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-22 09:27:12.485 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-22 09:27:12.486 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-22 09:27:12.487 | step 3 | route=IT_Ticket | empId=44319 | apiMs=4.74 | totalMs=4.74
2026-04-22 09:28:35.936 | step 1 | route=IT_Ticket | empId=46982 | query called at=09:28:35.936
2026-04-22 09:28:35.948 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-04-22 09:28:35.949 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-22 09:28:35.951 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-22 09:28:35.953 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.98
2026-04-22 09:28:35.955 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-22 09:28:35.961 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=5.76
2026-04-22 09:28:35.961 | step 3 | route=IT_Ticket | empId=46982 | apiMs=24.92 | totalMs=24.92
2026-04-22 09:28:35.962 | step 1 | route=IT_Ticket | empId=46982 | query called at=09:28:35.962
2026-04-22 09:28:35.963 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-22 09:28:35.964 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-22 09:28:35.966 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-22 09:28:35.966 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.25 | totalMs=4.25
2026-04-22 09:29:06.405 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=09:29:06.405
2026-04-22 09:29:06.713 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=307.39
2026-04-22 09:29:06.716 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=311.34 | totalMs=311.34
2026-04-22 09:29:08.597 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=09:29:08.597
2026-04-22 09:29:08.610 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-04-22 09:29:08.610 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=13.10 | totalMs=13.10
2026-04-22 09:32:37.659 | step 1 | route=IT_TicketPost | empId=46982 | query called at=09:32:37.659
2026-04-22 09:32:37.669 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-04-22 09:32:37.673 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=13.37 | totalMs=13.37
2026-04-22 09:32:37.677 | step 1 | route=IT_TicketPost | empId=46982 | query called at=09:32:37.677
2026-04-22 09:32:37.766 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=86.66
2026-04-22 09:32:37.768 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=91.24 | totalMs=91.24
2026-04-22 09:32:37.768 | step 1 | route=IT_TicketPost | empId=46982 | query called at=09:32:37.768
2026-04-22 09:32:37.770 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-22 09:32:37.771 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=2.23 | totalMs=2.23
2026-04-22 09:32:40.278 | step 1 | route=IT_Ticket | empId=46982 | query called at=09:32:40.278
2026-04-22 09:32:40.289 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-22 09:32:40.291 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-22 09:32:40.292 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-22 09:32:40.294 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-22 09:32:40.295 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-22 09:32:40.302 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=6.6
2026-04-22 09:32:40.302 | step 3 | route=IT_Ticket | empId=46982 | apiMs=24.22 | totalMs=24.22
2026-04-22 09:32:40.303 | step 1 | route=IT_Ticket | empId=46982 | query called at=09:32:40.303
2026-04-22 09:32:40.305 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-04-22 09:32:40.306 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-22 09:32:40.308 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-22 09:32:40.308 | step 3 | route=IT_Ticket | empId=46982 | apiMs=5.23 | totalMs=5.23
2026-04-22 09:33:38.409 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=09:33:38.409
2026-04-22 09:33:38.578 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=168.47
2026-04-22 09:33:38.579 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=169.59 | totalMs=169.59
2026-04-22 09:33:38.983 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:33:38.983
2026-04-22 09:33:39.548 | step 1 | route=IT_Ticket_Report | empId=41330 | query called at=09:33:39.548
2026-04-22 09:33:39.902 | step 2 | route=IT_Ticket_Report | empId=41330 | query=kpi_it_ticket_report_page_proc | queryMs=353.53
2026-04-22 09:33:39.905 | step 3 | route=IT_Ticket_Report | empId=41330 | apiMs=357.57 | totalMs=357.57
2026-04-22 09:33:40.925 | step 4 | route=pageRenderd | empId=41330 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:33:40.925
2026-04-22 09:33:43.006 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:33:43.006
2026-04-22 09:33:43.017 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-22 09:33:43.019 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-22 09:33:43.020 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-22 09:33:43.022 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-22 09:33:43.023 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-22 09:33:43.030 | step 2 | route=IT_Ticket | empId=41330 | query=VMS_Comp_login_proc | queryMs=6.33
2026-04-22 09:33:43.030 | step 3 | route=IT_Ticket | empId=41330 | apiMs=24.52 | totalMs=24.52
2026-04-22 09:33:43.031 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:33:43.031
2026-04-22 09:33:43.033 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-22 09:33:43.034 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-22 09:33:43.036 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-22 09:33:43.036 | step 3 | route=IT_Ticket | empId=41330 | apiMs=5.24 | totalMs=5.24
2026-04-22 09:33:45.004 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=09:33:45.004
2026-04-22 09:33:45.393 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=386.26
2026-04-22 09:33:45.409 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=405.96 | totalMs=405.96
2026-04-22 09:33:45.413 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=09:33:45.413
2026-04-22 09:33:45.417 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-22 09:33:45.418 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-22 09:33:45.420 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-22 09:33:45.420 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=7.26 | totalMs=7.26
2026-04-22 09:33:51.664 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=09:33:51.664
2026-04-22 09:33:51.681 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=16.07
2026-04-22 09:33:51.681 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=16.97 | totalMs=16.97
2026-04-22 09:33:52.052 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:33:52.052
2026-04-22 09:34:07.803 | step 4 | route=pageRenderd | empId=41330 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:34:07.803
2026-04-22 09:34:16.986 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:34:16.986
2026-04-22 09:34:16.996 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-22 09:34:17.001 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-22 09:34:17.005 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-22 09:34:17.009 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-22 09:34:17.011 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-22 09:34:17.013 | step 2 | route=IT_Ticket | empId=41330 | query=VMS_Comp_login_proc | queryMs=1.86
2026-04-22 09:34:17.014 | step 3 | route=IT_Ticket | empId=41330 | apiMs=28.08 | totalMs=28.08
2026-04-22 09:34:17.014 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:34:17.014
2026-04-22 09:34:17.016 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-04-22 09:34:17.017 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-22 09:34:17.019 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-22 09:34:17.019 | step 3 | route=IT_Ticket | empId=41330 | apiMs=5.09 | totalMs=5.09
2026-04-22 09:34:35.528 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:34:35.528
2026-04-22 09:34:35.538 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-04-22 09:34:35.540 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-22 09:34:35.541 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-22 09:34:35.543 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-22 09:34:35.544 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-22 09:34:35.546 | step 2 | route=IT_Ticket | empId=41330 | query=VMS_Comp_login_proc | queryMs=1.26
2026-04-22 09:34:35.546 | step 3 | route=IT_Ticket | empId=41330 | apiMs=18.10 | totalMs=18.10
2026-04-22 09:34:35.547 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:34:35.547
2026-04-22 09:34:35.548 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-22 09:34:35.549 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-22 09:34:35.550 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-22 09:34:35.551 | step 3 | route=IT_Ticket | empId=41330 | apiMs=4.01 | totalMs=4.01
2026-04-22 09:35:32.225 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:35:32.225
2026-04-22 09:35:32.236 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-22 09:35:32.237 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-22 09:35:32.238 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-22 09:35:32.240 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-22 09:35:32.241 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-22 09:35:32.243 | step 2 | route=IT_Ticket | empId=41330 | query=VMS_Comp_login_proc | queryMs=1.24
2026-04-22 09:35:32.243 | step 3 | route=IT_Ticket | empId=41330 | apiMs=18.39 | totalMs=18.39
2026-04-22 09:35:32.244 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:35:32.244
2026-04-22 09:35:32.246 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-22 09:35:32.247 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-22 09:35:32.248 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-22 09:35:32.249 | step 3 | route=IT_Ticket | empId=41330 | apiMs=4.73 | totalMs=4.73
2026-04-22 09:36:22.272 | step 1 | route=HW_TicketFun | empId= | query called at=09:36:22.272
2026-04-22 09:36:22.314 | step 2 | route=HW_TicketFun | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=41.32
2026-04-22 09:36:22.317 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=45.60 | totalMs=45.60
2026-04-22 09:38:12.337 | step 1 | route=IT_Ticket | empId=44319 | query called at=09:38:12.337
2026-04-22 09:38:12.354 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=16.48
2026-04-22 09:38:12.370 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=14.69
2026-04-22 09:38:12.372 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=2.35
2026-04-22 09:38:12.373 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-22 09:38:12.375 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-22 09:38:12.384 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=9.19
2026-04-22 09:38:12.385 | step 3 | route=IT_Ticket | empId=44319 | apiMs=47.18 | totalMs=47.18
2026-04-22 09:38:12.385 | step 1 | route=IT_Ticket | empId=44319 | query called at=09:38:12.385
2026-04-22 09:38:12.393 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=7.69
2026-04-22 09:38:12.401 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-04-22 09:38:12.410 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-22 09:38:12.410 | step 3 | route=IT_Ticket | empId=44319 | apiMs=25.21 | totalMs=25.21
2026-04-22 09:38:18.477 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:38:18.477
2026-04-22 09:38:18.501 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=23.7
2026-04-22 09:38:18.513 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-04-22 09:38:18.527 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=13.59
2026-04-22 09:38:18.542 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=14.77
2026-04-22 09:38:18.554 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_it_Ticket_Details | queryMs=11.96
2026-04-22 09:38:18.566 | step 2 | route=IT_Ticket | empId=41330 | query=VMS_Comp_login_proc | queryMs=11.4
2026-04-22 09:38:18.566 | step 3 | route=IT_Ticket | empId=41330 | apiMs=89.22 | totalMs=89.22
2026-04-22 09:38:18.567 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:38:18.567
2026-04-22 09:38:18.580 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=12.67
2026-04-22 09:38:18.591 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=10.38
2026-04-22 09:38:18.605 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=14.11
2026-04-22 09:38:18.605 | step 3 | route=IT_Ticket | empId=41330 | apiMs=38.59 | totalMs=38.59
2026-04-22 09:38:59.392 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:38:59.392
2026-04-22 09:38:59.402 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-04-22 09:38:59.404 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-22 09:38:59.405 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-22 09:38:59.406 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-22 09:38:59.407 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-22 09:38:59.409 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.12
2026-04-22 09:38:59.409 | step 3 | route=IT_Ticket | empId=43200 | apiMs=17.45 | totalMs=17.45
2026-04-22 09:38:59.410 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:38:59.410
2026-04-22 09:38:59.412 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-22 09:38:59.413 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-22 09:38:59.415 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-04-22 09:38:59.415 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.40 | totalMs=5.40
2026-04-22 09:39:05.572 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41330 | query called at=09:39:05.572
2026-04-22 09:39:05.995 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=422.62
2026-04-22 09:39:05.999 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41330 | apiMs=426.66 | totalMs=426.66
2026-04-22 09:39:07.239 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:39:07.239
2026-04-22 09:39:07.420 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=179.99
2026-04-22 09:39:07.423 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=183.93 | totalMs=183.93
2026-04-22 09:39:12.459 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41330 | query called at=09:39:12.459
2026-04-22 09:39:12.518 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=58.82
2026-04-22 09:39:12.522 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41330 | apiMs=63.34 | totalMs=63.34
2026-04-22 09:39:13.156 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:39:13.156
2026-04-22 09:39:13.168 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.93
2026-04-22 09:39:13.172 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=15.96 | totalMs=15.96
2026-04-22 09:40:25.025 | step 1 | route=IT_TicketPost | empId=41330 | query called at=09:40:25.025
2026-04-22 09:40:25.040 | step 2 | route=IT_TicketPost | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=14.27
2026-04-22 09:40:25.040 | step 3 | route=IT_TicketPost | empId=41330 | apiMs=15.35 | totalMs=15.35
2026-04-22 09:40:25.041 | step 1 | route=IT_TicketPost | empId=41330 | query called at=09:40:25.041
2026-04-22 09:40:25.108 | step 2 | route=IT_TicketPost | empId=41330 | query=IT_Ticket_Save_SPOC | queryMs=66.7
2026-04-22 09:40:25.123 | step 3 | route=IT_TicketPost | empId=41330 | apiMs=81.78 | totalMs=81.78
2026-04-22 09:40:25.123 | step 1 | route=IT_TicketPost | empId=41330 | query called at=09:40:25.123
2026-04-22 09:40:25.162 | step 2 | route=IT_TicketPost | empId=41330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=38
2026-04-22 09:40:25.162 | step 3 | route=IT_TicketPost | empId=41330 | apiMs=38.88 | totalMs=38.88
2026-04-22 09:40:25.163 | step 1 | route=IT_TicketPost | empId=41330 | query called at=09:40:25.163
2026-04-22 09:40:25.170 | step 2 | route=IT_TicketPost | empId=41330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.06
2026-04-22 09:40:25.171 | step 3 | route=IT_TicketPost | empId=41330 | apiMs=7.78 | totalMs=7.78
2026-04-22 09:40:25.400 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:40:25.400
2026-04-22 09:40:25.430 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=29.35
2026-04-22 09:40:25.450 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=19.94
2026-04-22 09:40:25.468 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=16.74
2026-04-22 09:40:25.484 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=15.84
2026-04-22 09:40:25.500 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_it_Ticket_Details | queryMs=16.14
2026-04-22 09:40:25.502 | step 2 | route=IT_Ticket | empId=41330 | query=VMS_Comp_login_proc | queryMs=1.46
2026-04-22 09:40:25.502 | step 3 | route=IT_Ticket | empId=41330 | apiMs=102.30 | totalMs=102.30
2026-04-22 09:40:25.503 | step 1 | route=IT_Ticket | empId=41330 | query called at=09:40:25.503
2026-04-22 09:40:25.505 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-22 09:40:25.506 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-22 09:40:25.507 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-22 09:40:25.508 | step 3 | route=IT_Ticket | empId=41330 | apiMs=4.40 | totalMs=4.40
2026-04-22 09:40:32.375 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:40:32.375
2026-04-22 09:40:32.446 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=70.03
2026-04-22 09:40:32.449 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=74.02 | totalMs=74.02
2026-04-22 09:40:33.037 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:40:33.037
2026-04-22 09:40:41.512 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:40:41.512
2026-04-22 09:40:41.589 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=76.35
2026-04-22 09:40:41.596 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=83.80 | totalMs=83.80
2026-04-22 09:40:41.599 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:40:41.599
2026-04-22 09:40:41.603 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-22 09:40:41.604 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-22 09:40:41.606 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-22 09:40:41.606 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=6.81 | totalMs=6.81
2026-04-22 09:40:45.762 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:40:45.762
2026-04-22 09:40:45.810 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=47.58
2026-04-22 09:40:45.814 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=51.98 | totalMs=51.98
2026-04-22 09:40:46.451 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:40:46.451
2026-04-22 09:41:18.483 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=09:41:18.483
2026-04-22 09:41:18.511 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=26.68
2026-04-22 09:41:18.514 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=30.85 | totalMs=30.85
2026-04-22 09:41:19.358 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:41:19.358
2026-04-22 09:41:24.787 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=09:41:24.787
2026-04-22 09:41:24.798 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=IT_Ticket_Update_SPOC | queryMs=10.67
2026-04-22 09:41:24.800 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=12.89 | totalMs=12.89
2026-04-22 09:41:24.800 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=09:41:24.800
2026-04-22 09:41:24.801 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-22 09:41:24.803 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-22 09:41:24.804 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-22 09:41:24.804 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=4.13 | totalMs=4.13
2026-04-22 09:41:25.049 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=09:41:25.049
2026-04-22 09:41:25.068 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=17.85
2026-04-22 09:41:25.068 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=18.78 | totalMs=18.78
2026-04-22 09:41:25.901 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:41:25.901
2026-04-22 09:46:47.910 | step 1 | route=IT_Ticket | empId=69121 | query called at=09:46:47.910
2026-04-22 09:46:47.955 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=44.12
2026-04-22 09:46:47.960 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-22 09:46:47.964 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-22 09:46:47.968 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-22 09:46:47.997 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=28.25
2026-04-22 09:46:48.004 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=7.14
2026-04-22 09:46:48.005 | step 3 | route=IT_Ticket | empId=69121 | apiMs=94.28 | totalMs=94.28
2026-04-22 09:46:48.005 | step 1 | route=IT_Ticket | empId=69121 | query called at=09:46:48.005
2026-04-22 09:46:48.025 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=19.28
2026-04-22 09:46:48.027 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-22 09:46:48.028 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-22 09:46:48.028 | step 3 | route=IT_Ticket | empId=69121 | apiMs=22.89 | totalMs=22.89
2026-04-22 09:46:55.287 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69121 | query called at=09:46:55.287
2026-04-22 09:46:55.427 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=139.95
2026-04-22 09:46:55.428 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69121 | apiMs=141.11 | totalMs=141.11
2026-04-22 09:46:57.383 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query called at=09:46:57.383
2026-04-22 09:46:57.525 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=141.89
2026-04-22 09:46:57.529 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69121 | apiMs=145.75 | totalMs=145.75
2026-04-22 09:47:30.543 | step 1 | route=IT_TicketPost | empId=69121 | query called at=09:47:30.543
2026-04-22 09:47:30.576 | step 2 | route=IT_TicketPost | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=31.99
2026-04-22 09:47:30.579 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=35.97 | totalMs=35.97
2026-04-22 09:47:30.583 | step 1 | route=IT_TicketPost | empId=69121 | query called at=09:47:30.583
2026-04-22 09:47:30.709 | step 2 | route=IT_TicketPost | empId=69121 | query=IT_Ticket_Save_SPOC | queryMs=123.52
2026-04-22 09:47:30.722 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=139.67 | totalMs=139.67
2026-04-22 09:47:30.723 | step 1 | route=IT_TicketPost | empId=69121 | query called at=09:47:30.723
2026-04-22 09:47:30.732 | step 2 | route=IT_TicketPost | empId=69121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-04-22 09:47:30.732 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=9.28 | totalMs=9.28
2026-04-22 09:47:30.733 | step 1 | route=IT_TicketPost | empId=69121 | query called at=09:47:30.733
2026-04-22 09:47:30.735 | step 2 | route=IT_TicketPost | empId=69121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-22 09:47:30.735 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=2.17 | totalMs=2.17
2026-04-22 09:47:30.963 | step 1 | route=IT_Ticket | empId=69121 | query called at=09:47:30.963
2026-04-22 09:47:30.976 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=12.18
2026-04-22 09:47:30.978 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-22 09:47:30.979 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-22 09:47:30.980 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-22 09:47:30.982 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-22 09:47:30.991 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=8.98
2026-04-22 09:47:30.991 | step 3 | route=IT_Ticket | empId=69121 | apiMs=27.98 | totalMs=27.98
2026-04-22 09:47:30.992 | step 1 | route=IT_Ticket | empId=69121 | query called at=09:47:30.992
2026-04-22 09:47:30.994 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-04-22 09:47:30.999 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=4.58
2026-04-22 09:47:31.001 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.93
2026-04-22 09:47:31.001 | step 3 | route=IT_Ticket | empId=69121 | apiMs=9.35 | totalMs=9.35
2026-04-22 09:59:10.499 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=09:59:10.499
2026-04-22 09:59:10.536 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=35.73
2026-04-22 09:59:10.536 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=36.82 | totalMs=36.82
2026-04-22 09:59:11.159 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:11.159
2026-04-22 10:02:07.366 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:02:07.366
2026-04-22 10:02:07.408 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=41.53
2026-04-22 10:02:07.410 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-22 10:02:07.412 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-22 10:02:07.413 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-22 10:02:07.441 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=27.05
2026-04-22 10:02:07.447 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=6.18
2026-04-22 10:02:07.448 | step 3 | route=IT_Ticket | empId=34950 | apiMs=81.66 | totalMs=81.66
2026-04-22 10:02:07.448 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:02:07.448
2026-04-22 10:02:07.467 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=18.69
2026-04-22 10:02:07.469 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-22 10:02:07.470 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-22 10:02:07.470 | step 3 | route=IT_Ticket | empId=34950 | apiMs=22.19 | totalMs=22.19
2026-04-22 10:02:14.669 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=10:02:14.669
2026-04-22 10:02:14.933 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=263.66
2026-04-22 10:02:14.937 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=267.77 | totalMs=267.77
2026-04-22 10:02:17.982 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=10:02:17.982
2026-04-22 10:02:17.994 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-04-22 10:02:17.998 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=15.30 | totalMs=15.30
2026-04-22 10:03:19.324 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:03:19.324
2026-04-22 10:03:19.340 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=15.75
2026-04-22 10:03:19.344 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=19.88 | totalMs=19.88
2026-04-22 10:03:19.358 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:03:19.358
2026-04-22 10:03:19.405 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=46.33
2026-04-22 10:03:19.422 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=63.24 | totalMs=63.24
2026-04-22 10:03:19.422 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:03:19.422
2026-04-22 10:03:19.430 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.8
2026-04-22 10:03:19.431 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=8.69 | totalMs=8.69
2026-04-22 10:03:19.431 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:03:19.431
2026-04-22 10:03:19.439 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.13
2026-04-22 10:03:19.439 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=7.82 | totalMs=7.82
2026-04-22 10:03:20.673 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:03:20.673
2026-04-22 10:03:20.688 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=14.71
2026-04-22 10:03:20.696 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=7.72
2026-04-22 10:03:20.704 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-04-22 10:03:20.713 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-04-22 10:03:20.721 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-04-22 10:03:20.733 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=11.16
2026-04-22 10:03:20.733 | step 3 | route=IT_Ticket | empId=34950 | apiMs=60.25 | totalMs=60.25
2026-04-22 10:03:20.733 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:03:20.733
2026-04-22 10:03:20.741 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=7.26
2026-04-22 10:03:20.749 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-04-22 10:03:20.758 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-04-22 10:03:20.758 | step 3 | route=IT_Ticket | empId=34950 | apiMs=24.64 | totalMs=24.64
2026-04-22 10:03:35.805 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=10:03:35.805
2026-04-22 10:03:36.072 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=266.7
2026-04-22 10:03:36.073 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=267.83 | totalMs=267.83
2026-04-22 10:03:39.167 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=10:03:39.167
2026-04-22 10:03:39.179 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-04-22 10:03:39.183 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=15.23 | totalMs=15.23
2026-04-22 10:04:19.999 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:04:19.999
2026-04-22 10:04:20.010 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-04-22 10:04:20.013 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=13.77 | totalMs=13.77
2026-04-22 10:04:20.028 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:04:20.028
2026-04-22 10:04:21.291 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=1262.75
2026-04-22 10:04:21.354 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=1,325.80 | totalMs=1,325.80
2026-04-22 10:04:21.354 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:04:21.354
2026-04-22 10:04:21.356 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-22 10:04:21.357 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=2.63 | totalMs=2.63
2026-04-22 10:04:21.357 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:04:21.357
2026-04-22 10:04:21.359 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-22 10:04:21.359 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=1.84 | totalMs=1.84
2026-04-22 10:04:23.327 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:04:23.327
2026-04-22 10:04:23.338 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-22 10:04:23.340 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-22 10:04:23.341 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-22 10:04:23.343 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-22 10:04:23.348 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=4.37
2026-04-22 10:04:23.349 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=1.45
2026-04-22 10:04:23.350 | step 3 | route=IT_Ticket | empId=34950 | apiMs=22.52 | totalMs=22.52
2026-04-22 10:04:23.350 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:04:23.350
2026-04-22 10:04:23.358 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=7.73
2026-04-22 10:04:23.367 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-04-22 10:04:23.376 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-04-22 10:04:23.376 | step 3 | route=IT_Ticket | empId=34950 | apiMs=25.51 | totalMs=25.51
2026-04-22 10:06:55.088 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:06:55.088
2026-04-22 10:06:55.169 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=80.41
2026-04-22 10:06:55.172 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=84.44 | totalMs=84.44
2026-04-22 10:06:56.549 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:06:56.549
2026-04-22 10:07:25.588 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:07:25.588
2026-04-22 10:07:25.622 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=33.15
2026-04-22 10:07:25.629 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.45
2026-04-22 10:07:25.634 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=45.41 | totalMs=45.41
2026-04-22 10:07:25.637 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:07:25.637
2026-04-22 10:07:25.639 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-22 10:07:25.640 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-22 10:07:25.642 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-22 10:07:25.642 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.91 | totalMs=4.91
2026-04-22 10:07:27.795 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:07:27.795
2026-04-22 10:07:27.797 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-22 10:07:27.799 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-22 10:07:27.800 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-22 10:07:27.801 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.24 | totalMs=5.24
2026-04-22 10:07:29.385 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:07:29.385
2026-04-22 10:07:29.417 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.1
2026-04-22 10:07:29.418 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.37 | totalMs=32.37
2026-04-22 10:07:29.887 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:07:29.887
2026-04-22 10:17:40.283 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:17:40.283
2026-04-22 10:17:40.325 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=42.22
2026-04-22 10:17:40.327 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-22 10:17:40.329 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-22 10:17:40.331 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-22 10:17:40.358 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=26.88
2026-04-22 10:17:40.363 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=5.16
2026-04-22 10:17:40.364 | step 3 | route=IT_Ticket | empId=68413 | apiMs=81.07 | totalMs=81.07
2026-04-22 10:17:40.364 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:17:40.364
2026-04-22 10:17:40.383 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=18.37
2026-04-22 10:17:40.384 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-22 10:17:40.386 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-22 10:17:40.386 | step 3 | route=IT_Ticket | empId=68413 | apiMs=21.95 | totalMs=21.95
2026-04-22 10:17:46.358 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=10:17:46.358
2026-04-22 10:17:46.732 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=372.98
2026-04-22 10:17:46.735 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=377.22 | totalMs=377.22
2026-04-22 10:17:48.222 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=10:17:48.222
2026-04-22 10:17:48.235 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.88
2026-04-22 10:17:48.238 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=15.63 | totalMs=15.63
2026-04-22 10:18:13.124 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:18:13.124
2026-04-22 10:18:13.135 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-22 10:18:13.138 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=14.19 | totalMs=14.19
2026-04-22 10:18:13.141 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:18:13.141
2026-04-22 10:18:13.182 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=38.47
2026-04-22 10:18:13.187 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=45.58 | totalMs=45.58
2026-04-22 10:18:13.187 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:18:13.187
2026-04-22 10:18:13.211 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.2
2026-04-22 10:18:13.211 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=24.21 | totalMs=24.21
2026-04-22 10:18:13.437 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:18:13.437
2026-04-22 10:18:13.447 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-22 10:18:13.449 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-22 10:18:13.451 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-22 10:18:13.452 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-22 10:18:13.454 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-22 10:18:13.460 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=5.27
2026-04-22 10:18:13.460 | step 3 | route=IT_Ticket | empId=68413 | apiMs=22.82 | totalMs=22.82
2026-04-22 10:18:13.460 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:18:13.460
2026-04-22 10:18:13.462 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-22 10:18:13.463 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-22 10:18:13.465 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-22 10:18:13.465 | step 3 | route=IT_Ticket | empId=68413 | apiMs=5.03 | totalMs=5.03
2026-04-22 10:19:47.168 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:19:47.168
2026-04-22 10:19:47.216 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=47.63
2026-04-22 10:19:47.217 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=48.75 | totalMs=48.75
2026-04-22 10:19:47.562 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:19:47.562
2026-04-22 10:20:28.515 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=10:20:28.515
2026-04-22 10:20:28.537 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=21.29
2026-04-22 10:20:28.540 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=25.29 | totalMs=25.29
2026-04-22 10:20:28.896 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:20:28.896
2026-04-22 10:20:32.568 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=10:20:32.568
2026-04-22 10:20:32.591 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=22.41
2026-04-22 10:20:32.596 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=27.78 | totalMs=27.78
2026-04-22 10:20:32.599 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=10:20:32.599
2026-04-22 10:20:32.604 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-22 10:20:32.605 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-22 10:20:32.606 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-22 10:20:32.607 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=7.76 | totalMs=7.76
2026-04-22 10:20:32.829 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=10:20:32.829
2026-04-22 10:20:32.845 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=15.61
2026-04-22 10:20:32.845 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=16.56 | totalMs=16.56
2026-04-22 10:20:33.151 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:20:33.151
2026-04-22 11:37:22.315 | step 5 | route=dashboard | empId=gga0963 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-22 11:41:21.673 | step 1 | route=IT_Ticket_Report | empId=45170 | query called at=11:41:21.673
2026-04-22 11:41:22.179 | step 2 | route=IT_Ticket_Report | empId=45170 | query=kpi_it_ticket_report_page_proc | queryMs=504.92
2026-04-22 11:41:22.179 | step 3 | route=IT_Ticket_Report | empId=45170 | apiMs=506.01 | totalMs=506.01
2026-04-22 11:41:22.631 | step 4 | route=pageRenderd | empId=45170 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:41:22.631
2026-04-22 11:41:26.143 | step 1 | route=IT_Ticket | empId=45170 | query called at=11:41:26.143
2026-04-22 11:41:26.187 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=43.52
2026-04-22 11:41:26.192 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-22 11:41:26.196 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-22 11:41:26.200 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-22 11:41:26.275 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=74.01
2026-04-22 11:41:26.280 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=5.23
2026-04-22 11:41:26.281 | step 3 | route=IT_Ticket | empId=45170 | apiMs=137.33 | totalMs=137.33
2026-04-22 11:41:26.281 | step 1 | route=IT_Ticket | empId=45170 | query called at=11:41:26.281
2026-04-22 11:41:26.300 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=18.81
2026-04-22 11:41:26.302 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-22 11:41:26.315 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=12.67
2026-04-22 11:41:26.315 | step 3 | route=IT_Ticket | empId=45170 | apiMs=33.90 | totalMs=33.90
2026-04-22 11:42:05.582 | step 1 | route=Ticket_Entry_SPOC_Module | empId=45170 | query called at=11:42:05.582
2026-04-22 11:42:05.797 | step 2 | route=Ticket_Entry_SPOC_Module | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=214.85
2026-04-22 11:42:05.801 | step 3 | route=Ticket_Entry_SPOC_Module | empId=45170 | apiMs=219.23 | totalMs=219.23
2026-04-22 11:42:10.205 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query called at=11:42:10.205
2026-04-22 11:42:10.250 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=43.7
2026-04-22 11:42:10.253 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45170 | apiMs=47.54 | totalMs=47.54
2026-04-22 11:42:31.390 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query called at=11:42:31.390
2026-04-22 11:42:31.410 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=19.51
2026-04-22 11:42:31.414 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45170 | apiMs=23.67 | totalMs=23.67
2026-04-22 11:42:40.893 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query called at=11:42:40.893
2026-04-22 11:42:40.904 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-04-22 11:42:40.908 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45170 | apiMs=14.66 | totalMs=14.66
2026-04-22 11:45:17.788 | step 1 | route=IT_Ticket | empId=48116 | query called at=11:45:17.788
2026-04-22 11:45:17.799 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-22 11:45:17.803 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-22 11:45:17.807 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-22 11:45:17.811 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-22 11:45:17.812 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-22 11:45:17.818 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=5.45
2026-04-22 11:45:17.818 | step 3 | route=IT_Ticket | empId=48116 | apiMs=30.43 | totalMs=30.43
2026-04-22 11:45:17.819 | step 1 | route=IT_Ticket | empId=48116 | query called at=11:45:17.819
2026-04-22 11:45:17.839 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=19.97
2026-04-22 11:45:17.841 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-22 11:45:17.842 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-22 11:45:17.842 | step 3 | route=IT_Ticket | empId=48116 | apiMs=23.29 | totalMs=23.29
2026-04-22 11:45:25.186 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=11:45:25.186
2026-04-22 11:45:25.560 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=373.25
2026-04-22 11:45:25.561 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=374.39 | totalMs=374.39
2026-04-22 11:45:27.196 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=11:45:27.196
2026-04-22 11:45:27.234 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=38.21
2026-04-22 11:45:27.237 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=41.63 | totalMs=41.63
2026-04-22 11:46:07.415 | step 1 | route=IT_TicketPost | empId=48116 | query called at=11:46:07.415
2026-04-22 11:46:07.433 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=17.08
2026-04-22 11:46:07.436 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=20.89 | totalMs=20.89
2026-04-22 11:46:07.439 | step 1 | route=IT_TicketPost | empId=48116 | query called at=11:46:07.439
2026-04-22 11:46:07.492 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=49.73
2026-04-22 11:46:07.508 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=69.41 | totalMs=69.41
2026-04-22 11:46:07.509 | step 1 | route=IT_TicketPost | empId=48116 | query called at=11:46:07.509
2026-04-22 11:46:07.517 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.08
2026-04-22 11:46:07.518 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=8.85 | totalMs=8.85
2026-04-22 11:46:09.299 | step 1 | route=IT_Ticket | empId=48116 | query called at=11:46:09.299
2026-04-22 11:46:09.311 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.04
2026-04-22 11:46:09.315 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-22 11:46:09.325 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=6.77
2026-04-22 11:46:09.333 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-04-22 11:46:09.342 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=8.34
2026-04-22 11:46:09.353 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=10.68
2026-04-22 11:46:09.353 | step 3 | route=IT_Ticket | empId=48116 | apiMs=54.33 | totalMs=54.33
2026-04-22 11:46:09.354 | step 1 | route=IT_Ticket | empId=48116 | query called at=11:46:09.354
2026-04-22 11:46:09.361 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-04-22 11:46:09.370 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-22 11:46:09.375 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=4.82
2026-04-22 11:46:09.375 | step 3 | route=IT_Ticket | empId=48116 | apiMs=21.48 | totalMs=21.48
2026-04-22 11:46:53.844 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=11:46:53.844
2026-04-22 11:46:53.894 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=49.47
2026-04-22 11:46:53.898 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=53.01 | totalMs=53.01
2026-04-22 11:46:54.844 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:46:54.844
2026-04-22 11:46:58.324 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=11:46:58.324
2026-04-22 11:46:58.355 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=30.33
2026-04-22 11:46:58.357 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=33.06 | totalMs=33.06
2026-04-22 11:46:58.358 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=11:46:58.358
2026-04-22 11:46:58.360 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-22 11:46:58.361 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-22 11:46:58.362 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-22 11:46:58.362 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=4.53 | totalMs=4.53
2026-04-22 11:47:00.682 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=11:47:00.682
2026-04-22 11:47:00.698 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=15.71
2026-04-22 11:47:00.701 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=19.18 | totalMs=19.18
2026-04-22 11:47:01.452 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:01.452
2026-04-22 11:47:02.180 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:02.180
2026-04-22 11:47:15.722 | step 1 | route=Ticket_SPOC_Approve | empId=48116 | query called at=11:47:15.722
2026-04-22 11:47:15.739 | step 2 | route=Ticket_SPOC_Approve | empId=48116 | query=IT_TIcket_SPOCApp_Report | queryMs=16.37
2026-04-22 11:47:15.742 | step 3 | route=Ticket_SPOC_Approve | empId=48116 | apiMs=20.14 | totalMs=20.14
2026-04-22 11:47:16.499 | step 4 | route=pageRenderd | empId=48116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:16.499
2026-04-22 11:48:33.623 | step 1 | route=IT_Ticket | empId=31232 | query called at=11:48:33.623
2026-04-22 11:48:33.635 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-04-22 11:48:33.640 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-22 11:48:33.644 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-22 11:48:33.648 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-22 11:48:33.650 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-22 11:48:33.651 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=1.45
2026-04-22 11:48:33.652 | step 3 | route=IT_Ticket | empId=31232 | apiMs=28.41 | totalMs=28.41
2026-04-22 11:48:33.652 | step 1 | route=IT_Ticket | empId=31232 | query called at=11:48:33.652
2026-04-22 11:48:33.654 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-22 11:48:33.655 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-22 11:48:33.657 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-22 11:48:33.657 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.72 | totalMs=4.72
2026-04-22 11:48:41.181 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=11:48:41.181
2026-04-22 11:48:41.496 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=314.58
2026-04-22 11:48:41.499 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=318.63 | totalMs=318.63
2026-04-22 11:48:43.176 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=11:48:43.176
2026-04-22 11:48:43.191 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-04-22 11:48:43.194 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=17.70 | totalMs=17.70
2026-04-22 11:48:49.534 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query called at=11:48:49.534
2026-04-22 11:48:49.544 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-22 11:48:49.548 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45170 | apiMs=13.84 | totalMs=13.84
2026-04-22 11:49:11.519 | step 1 | route=IT_TicketPost | empId=31232 | query called at=11:49:11.519
2026-04-22 11:49:11.530 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-22 11:49:11.530 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=11.38 | totalMs=11.38
2026-04-22 11:49:11.531 | step 1 | route=IT_TicketPost | empId=31232 | query called at=11:49:11.531
2026-04-22 11:49:11.555 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=24.11
2026-04-22 11:49:11.558 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=27.17 | totalMs=27.17
2026-04-22 11:49:11.558 | step 1 | route=IT_TicketPost | empId=31232 | query called at=11:49:11.558
2026-04-22 11:49:11.560 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-22 11:49:11.561 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.45 | totalMs=2.45
2026-04-22 11:49:11.825 | step 1 | route=IT_Ticket | empId=31232 | query called at=11:49:11.825
2026-04-22 11:49:11.836 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-22 11:49:11.838 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-22 11:49:11.839 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-22 11:49:11.840 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-22 11:49:11.842 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-22 11:49:11.843 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=1.16
2026-04-22 11:49:11.844 | step 3 | route=IT_Ticket | empId=31232 | apiMs=18.33 | totalMs=18.33
2026-04-22 11:49:11.844 | step 1 | route=IT_Ticket | empId=31232 | query called at=11:49:11.844
2026-04-22 11:49:11.846 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-22 11:49:11.847 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-22 11:49:11.848 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-22 11:49:11.849 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.52 | totalMs=4.52
2026-04-22 11:49:55.800 | step 1 | route=IT_TicketPost | empId=45170 | query called at=11:49:55.800
2026-04-22 11:49:55.817 | step 2 | route=IT_TicketPost | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=16.53
2026-04-22 11:49:55.820 | step 3 | route=IT_TicketPost | empId=45170 | apiMs=20.49 | totalMs=20.49
2026-04-22 11:49:55.823 | step 1 | route=IT_TicketPost | empId=45170 | query called at=11:49:55.823
2026-04-22 11:49:55.865 | step 2 | route=IT_TicketPost | empId=45170 | query=IT_Ticket_Save_SPOC | queryMs=38.92
2026-04-22 11:49:55.867 | step 3 | route=IT_TicketPost | empId=45170 | apiMs=44.16 | totalMs=44.16
2026-04-22 11:49:55.868 | step 1 | route=IT_TicketPost | empId=45170 | query called at=11:49:55.868
2026-04-22 11:49:55.870 | step 2 | route=IT_TicketPost | empId=45170 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-22 11:49:55.870 | step 3 | route=IT_TicketPost | empId=45170 | apiMs=2.26 | totalMs=2.26
2026-04-22 11:49:55.871 | step 1 | route=IT_TicketPost | empId=45170 | query called at=11:49:55.871
2026-04-22 11:49:55.872 | step 2 | route=IT_TicketPost | empId=45170 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-22 11:49:55.872 | step 3 | route=IT_TicketPost | empId=45170 | apiMs=1.46 | totalMs=1.46
2026-04-22 11:49:58.333 | step 1 | route=IT_Ticket | empId=45170 | query called at=11:49:58.333
2026-04-22 11:49:58.351 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=16.72
2026-04-22 11:49:58.359 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-22 11:49:58.367 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-22 11:49:58.376 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-04-22 11:49:58.385 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=8.62
2026-04-22 11:49:58.394 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=8.4
2026-04-22 11:49:58.394 | step 3 | route=IT_Ticket | empId=45170 | apiMs=60.77 | totalMs=60.77
2026-04-22 11:49:58.395 | step 1 | route=IT_Ticket | empId=45170 | query called at=11:49:58.395
2026-04-22 11:49:58.403 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=7.65
2026-04-22 11:49:58.411 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=8.29
2026-04-22 11:49:58.419 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=7.82
2026-04-22 11:49:58.420 | step 3 | route=IT_Ticket | empId=45170 | apiMs=25.07 | totalMs=25.07
2026-04-22 11:58:02.991 | step 1 | route=IT_Ticket | empId=406 | query called at=11:58:02.991
2026-04-22 11:58:03.034 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=43.07
2026-04-22 11:58:03.039 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-22 11:58:03.043 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-22 11:58:03.047 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-22 11:58:03.136 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=89.42
2026-04-22 11:58:03.155 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=17.86
2026-04-22 11:58:03.155 | step 3 | route=IT_Ticket | empId=406 | apiMs=164.36 | totalMs=164.36
2026-04-22 11:58:03.155 | step 1 | route=IT_Ticket | empId=406 | query called at=11:58:03.155
2026-04-22 11:58:03.186 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=30.43
2026-04-22 11:58:03.187 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-22 11:58:03.189 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-22 11:58:03.189 | step 3 | route=IT_Ticket | empId=406 | apiMs=33.54 | totalMs=33.54
2026-04-22 11:58:10.802 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=11:58:10.802
2026-04-22 11:58:10.990 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=186.98
2026-04-22 11:58:10.991 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=188.03 | totalMs=188.03
2026-04-22 11:58:12.868 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=11:58:12.868
2026-04-22 11:58:12.884 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=15.27
2026-04-22 11:58:12.887 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=19.12 | totalMs=19.12
2026-04-22 11:58:54.497 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:58:54.497
2026-04-22 11:58:54.508 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-22 11:58:54.511 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.93 | totalMs=13.93
2026-04-22 11:58:54.514 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:58:54.514
2026-04-22 11:58:54.555 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=38.37
2026-04-22 11:58:54.560 | step 3 | route=IT_TicketPost | empId=406 | apiMs=45.49 | totalMs=45.49
2026-04-22 11:58:54.560 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:58:54.560
2026-04-22 11:58:54.575 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.28
2026-04-22 11:58:54.575 | step 3 | route=IT_TicketPost | empId=406 | apiMs=15.12 | totalMs=15.12
2026-04-22 11:58:54.576 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:58:54.576
2026-04-22 11:58:54.577 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-22 11:58:54.577 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.59 | totalMs=1.59
2026-04-22 11:58:56.242 | step 1 | route=IT_Ticket | empId=406 | query called at=11:58:56.242
2026-04-22 11:58:56.261 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=18.3
2026-04-22 11:58:56.262 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-22 11:58:56.264 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-04-22 11:58:56.265 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-22 11:58:56.267 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-22 11:58:56.268 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.18
2026-04-22 11:58:56.269 | step 3 | route=IT_Ticket | empId=406 | apiMs=26.72 | totalMs=26.72
2026-04-22 11:58:56.269 | step 1 | route=IT_Ticket | empId=406 | query called at=11:58:56.269
2026-04-22 11:58:56.271 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-22 11:58:56.272 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-22 11:58:56.274 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-22 11:58:56.274 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.73 | totalMs=4.73
2026-04-22 11:59:47.429 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:59:47.429
2026-04-22 11:59:47.440 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-22 11:59:47.444 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-22 11:59:47.448 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-22 11:59:47.452 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-22 11:59:47.454 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-22 11:59:47.456 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=1.37
2026-04-22 11:59:47.456 | step 3 | route=IT_Ticket | empId=41073 | apiMs=27.05 | totalMs=27.05
2026-04-22 11:59:47.456 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:59:47.456
2026-04-22 11:59:47.458 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-22 11:59:47.459 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-22 11:59:47.461 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-22 11:59:47.461 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.78 | totalMs=4.78
2026-04-22 12:00:09.611 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=12:00:09.611
2026-04-22 12:00:10.224 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=612.14
2026-04-22 12:00:10.227 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=616.38 | totalMs=616.38
2026-04-22 12:00:11.853 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=12:00:11.853
2026-04-22 12:00:11.878 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=21.92
2026-04-22 12:00:11.882 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=28.37 | totalMs=28.37
2026-04-22 12:01:54.265 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:01:54.265
2026-04-22 12:01:54.292 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=26.75
2026-04-22 12:01:54.296 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=30.88 | totalMs=30.88
2026-04-22 12:01:54.299 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:01:54.299
2026-04-22 12:01:54.347 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=44.92
2026-04-22 12:01:54.350 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=50.55 | totalMs=50.55
2026-04-22 12:01:54.350 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:01:54.350
2026-04-22 12:01:54.352 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-22 12:01:54.353 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.60 | totalMs=2.60
2026-04-22 12:01:54.353 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:01:54.353
2026-04-22 12:01:54.355 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-22 12:01:54.355 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.87 | totalMs=1.87
2026-04-22 12:01:54.588 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:01:54.588
2026-04-22 12:01:54.599 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-04-22 12:01:54.601 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-22 12:01:54.603 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-22 12:01:54.604 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-22 12:01:54.606 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-22 12:01:54.612 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=5.4
2026-04-22 12:01:54.612 | step 3 | route=IT_Ticket | empId=41073 | apiMs=24.07 | totalMs=24.07
2026-04-22 12:01:54.612 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:01:54.612
2026-04-22 12:01:54.614 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-22 12:01:54.615 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-22 12:01:54.617 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-22 12:01:54.617 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.76 | totalMs=4.76
2026-04-22 12:25:58.012 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:25:58.012
2026-04-22 12:25:58.077 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=65.13
2026-04-22 12:25:58.086 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=8.47
2026-04-22 12:25:58.095 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=8.54
2026-04-22 12:25:58.100 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=4.69
2026-04-22 12:25:58.167 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=66.93
2026-04-22 12:25:58.171 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=3.29
2026-04-22 12:25:58.171 | step 3 | route=IT_Ticket | empId=57006 | apiMs=159.69 | totalMs=159.69
2026-04-22 12:25:58.172 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:25:58.172
2026-04-22 12:25:58.183 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=11.28
2026-04-22 12:25:58.184 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-22 12:25:58.185 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.64
2026-04-22 12:25:58.186 | step 3 | route=IT_Ticket | empId=57006 | apiMs=13.92 | totalMs=13.92
2026-04-22 12:26:06.847 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=12:26:06.847
2026-04-22 12:26:07.224 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=375.59
2026-04-22 12:26:07.227 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=379.58 | totalMs=379.58
2026-04-22 12:26:08.390 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=12:26:08.390
2026-04-22 12:26:08.401 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-04-22 12:26:08.404 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=14.60 | totalMs=14.60
2026-04-22 12:26:36.728 | step 1 | route=IT_TicketPost | empId=57006 | query called at=12:26:36.728
2026-04-22 12:26:36.738 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-04-22 12:26:36.739 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=10.57 | totalMs=10.57
2026-04-22 12:26:36.740 | step 1 | route=IT_TicketPost | empId=57006 | query called at=12:26:36.740
2026-04-22 12:26:36.816 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=76.2
2026-04-22 12:26:36.821 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=81.12 | totalMs=81.12
2026-04-22 12:26:36.821 | step 1 | route=IT_TicketPost | empId=57006 | query called at=12:26:36.821
2026-04-22 12:26:36.823 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-04-22 12:26:36.824 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.72 | totalMs=2.72
2026-04-22 12:26:38.703 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:26:38.703
2026-04-22 12:26:38.714 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-22 12:26:38.715 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-22 12:26:38.717 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-22 12:26:38.718 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-22 12:26:38.721 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.83
2026-04-22 12:26:38.726 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.63
2026-04-22 12:26:38.727 | step 3 | route=IT_Ticket | empId=57006 | apiMs=24.03 | totalMs=24.03
2026-04-22 12:26:38.727 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:26:38.727
2026-04-22 12:26:38.729 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-04-22 12:26:38.731 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-22 12:26:38.732 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-22 12:26:38.732 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.94 | totalMs=4.94
2026-04-22 12:29:27.256 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:29:27.256
2026-04-22 12:29:27.266 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-04-22 12:29:27.270 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-22 12:29:27.273 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-04-22 12:29:27.277 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-22 12:29:27.278 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-22 12:29:27.286 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=7.29
2026-04-22 12:29:27.286 | step 3 | route=IT_Ticket | empId=24329 | apiMs=30.20 | totalMs=30.20
2026-04-22 12:29:27.287 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:29:27.287
2026-04-22 12:29:27.295 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=7.48
2026-04-22 12:29:27.303 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-22 12:29:27.312 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-04-22 12:29:27.312 | step 3 | route=IT_Ticket | empId=24329 | apiMs=25.21 | totalMs=25.21
2026-04-22 12:29:38.317 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=12:29:38.317
2026-04-22 12:29:38.440 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=123.2
2026-04-22 12:29:38.441 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=124.18 | totalMs=124.18
2026-04-22 12:29:41.004 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=12:29:41.004
2026-04-22 12:29:41.015 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-22 12:29:41.018 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=13.81 | totalMs=13.81
2026-04-22 12:30:15.533 | step 1 | route=IT_TicketPost | empId=24329 | query called at=12:30:15.533
2026-04-22 12:30:15.554 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=21.04
2026-04-22 12:30:15.555 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=21.94 | totalMs=21.94
2026-04-22 12:30:15.555 | step 1 | route=IT_TicketPost | empId=24329 | query called at=12:30:15.555
2026-04-22 12:30:15.677 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=121.34
2026-04-22 12:30:15.690 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=134.92 | totalMs=134.92
2026-04-22 12:30:15.690 | step 1 | route=IT_TicketPost | empId=24329 | query called at=12:30:15.690
2026-04-22 12:30:15.701 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.42
2026-04-22 12:30:15.701 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=10.42 | totalMs=10.42
2026-04-22 12:30:15.701 | step 1 | route=IT_TicketPost | empId=24329 | query called at=12:30:15.701
2026-04-22 12:30:15.711 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.24
2026-04-22 12:30:15.711 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=9.90 | totalMs=9.90
2026-04-22 12:30:18.310 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:30:18.310
2026-04-22 12:30:18.321 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-22 12:30:18.322 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-22 12:30:18.324 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-22 12:30:18.325 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-22 12:30:18.327 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-22 12:30:18.329 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-22 12:30:18.329 | step 3 | route=IT_Ticket | empId=24329 | apiMs=18.76 | totalMs=18.76
2026-04-22 12:30:18.329 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:30:18.329
2026-04-22 12:30:18.331 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-22 12:30:18.332 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-22 12:30:18.334 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-22 12:30:18.334 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.79 | totalMs=4.79
2026-04-22 12:42:56.013 | step 1 | route=IT_Ticket | empId=9550 | query called at=12:42:56.013
2026-04-22 12:42:56.053 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=39.89
2026-04-22 12:42:56.065 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=8.76
2026-04-22 12:42:56.074 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=5.26
2026-04-22 12:42:56.082 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=5.51
2026-04-22 12:42:56.117 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_it_Ticket_Details | queryMs=34.47
2026-04-22 12:42:56.128 | step 2 | route=IT_Ticket | empId=9550 | query=VMS_Comp_login_proc | queryMs=11.19
2026-04-22 12:42:56.129 | step 3 | route=IT_Ticket | empId=9550 | apiMs=116.00 | totalMs=116.00
2026-04-22 12:42:56.129 | step 1 | route=IT_Ticket | empId=9550 | query called at=12:42:56.129
2026-04-22 12:42:56.155 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=25.2
2026-04-22 12:42:56.163 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-04-22 12:42:56.171 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-04-22 12:42:56.172 | step 3 | route=IT_Ticket | empId=9550 | apiMs=42.57 | totalMs=42.57
2026-04-22 12:43:16.478 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9550 | query called at=12:43:16.478
2026-04-22 12:43:16.617 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=138.7
2026-04-22 12:43:16.618 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9550 | apiMs=139.69 | totalMs=139.69
2026-04-22 12:43:18.483 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=9550 | query called at=12:43:18.483
2026-04-22 12:43:18.543 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=58.85
2026-04-22 12:43:18.546 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=9550 | apiMs=62.74 | totalMs=62.74
2026-04-22 12:44:26.683 | step 1 | route=IT_TicketPost | empId=9550 | query called at=12:44:26.683
2026-04-22 12:44:26.693 | step 2 | route=IT_TicketPost | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-22 12:44:26.697 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=14.06 | totalMs=14.06
2026-04-22 12:44:26.700 | step 1 | route=IT_TicketPost | empId=9550 | query called at=12:44:26.700
2026-04-22 12:44:26.730 | step 2 | route=IT_TicketPost | empId=9550 | query=IT_Ticket_Save_SPOC | queryMs=27.61
2026-04-22 12:44:26.732 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=32.52 | totalMs=32.52
2026-04-22 12:44:26.733 | step 1 | route=IT_TicketPost | empId=9550 | query called at=12:44:26.733
2026-04-22 12:44:26.751 | step 2 | route=IT_TicketPost | empId=9550 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.51
2026-04-22 12:44:26.751 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=18.33 | totalMs=18.33
2026-04-22 12:44:26.751 | step 1 | route=IT_TicketPost | empId=9550 | query called at=12:44:26.751
2026-04-22 12:44:26.753 | step 2 | route=IT_TicketPost | empId=9550 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-22 12:44:26.753 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=1.66 | totalMs=1.66
2026-04-22 12:44:27.089 | step 1 | route=IT_Ticket | empId=9550 | query called at=12:44:27.089
2026-04-22 12:44:27.099 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-22 12:44:27.101 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-22 12:44:27.102 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-22 12:44:27.104 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-22 12:44:27.125 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_it_Ticket_Details | queryMs=20.67
2026-04-22 12:44:27.131 | step 2 | route=IT_Ticket | empId=9550 | query=VMS_Comp_login_proc | queryMs=5.52
2026-04-22 12:44:27.131 | step 3 | route=IT_Ticket | empId=9550 | apiMs=42.33 | totalMs=42.33
2026-04-22 12:44:27.131 | step 1 | route=IT_Ticket | empId=9550 | query called at=12:44:27.131
2026-04-22 12:44:27.133 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-04-22 12:44:27.135 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-22 12:44:27.136 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-22 12:44:27.136 | step 3 | route=IT_Ticket | empId=9550 | apiMs=4.70 | totalMs=4.70
2026-04-22 12:56:15.667 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:56:15.667
2026-04-22 12:56:15.711 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=43.79
2026-04-22 12:56:15.713 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-22 12:56:15.715 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-22 12:56:15.716 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-22 12:56:15.745 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=27.86
2026-04-22 12:56:15.752 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=6.39
2026-04-22 12:56:15.752 | step 3 | route=IT_Ticket | empId=41332 | apiMs=84.86 | totalMs=84.86
2026-04-22 12:56:15.752 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:56:15.752
2026-04-22 12:56:15.773 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=19.93
2026-04-22 12:56:15.774 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-22 12:56:15.776 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-22 12:56:15.776 | step 3 | route=IT_Ticket | empId=41332 | apiMs=23.61 | totalMs=23.61
2026-04-22 12:56:31.222 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=12:56:31.222
2026-04-22 12:56:31.534 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=311.21
2026-04-22 12:56:31.537 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=314.90 | totalMs=314.90
2026-04-22 12:56:33.653 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=12:56:33.653
2026-04-22 12:56:33.666 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.95
2026-04-22 12:56:33.669 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=15.79 | totalMs=15.79
2026-04-22 12:56:58.625 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:56:58.625
2026-04-22 12:56:58.636 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-04-22 12:56:58.640 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.99 | totalMs=14.99
2026-04-22 12:56:58.643 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:56:58.643
2026-04-22 12:56:58.680 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=34.11
2026-04-22 12:56:58.682 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=38.81 | totalMs=38.81
2026-04-22 12:56:58.682 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:56:58.682
2026-04-22 12:56:58.684 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-04-22 12:56:58.685 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.86 | totalMs=2.86
2026-04-22 12:56:58.685 | step 1 | route=IT_TicketPost | empId=41332 | query called at=12:56:58.685
2026-04-22 12:56:58.687 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-22 12:56:58.687 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=1.74 | totalMs=1.74
2026-04-22 12:57:00.302 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:57:00.302
2026-04-22 12:57:00.313 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-04-22 12:57:00.315 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-22 12:57:00.316 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-22 12:57:00.318 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-22 12:57:00.319 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-22 12:57:00.326 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=6.22
2026-04-22 12:57:00.326 | step 3 | route=IT_Ticket | empId=41332 | apiMs=24.23 | totalMs=24.23
2026-04-22 12:57:00.327 | step 1 | route=IT_Ticket | empId=41332 | query called at=12:57:00.327
2026-04-22 12:57:00.328 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-22 12:57:00.330 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-22 12:57:00.331 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-22 12:57:00.331 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.80 | totalMs=4.80
2026-04-22 13:06:35.476 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:06:35.476
2026-04-22 13:06:35.521 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=44.89
2026-04-22 13:06:35.523 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-22 13:06:35.525 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-22 13:06:35.526 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-22 13:06:35.555 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=28.84
2026-04-22 13:06:35.562 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=6.01
2026-04-22 13:06:35.562 | step 3 | route=IT_Ticket | empId=46982 | apiMs=86.39 | totalMs=86.39
2026-04-22 13:06:35.563 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:06:35.563
2026-04-22 13:06:35.583 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=19.66
2026-04-22 13:06:35.584 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-22 13:06:35.585 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-22 13:06:35.586 | step 3 | route=IT_Ticket | empId=46982 | apiMs=23.17 | totalMs=23.17
2026-04-22 13:06:45.168 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=13:06:45.168
2026-04-22 13:06:45.473 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=303.87
2026-04-22 13:06:45.474 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=305.00 | totalMs=305.00
2026-04-22 13:06:47.939 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=13:06:47.939
2026-04-22 13:06:47.951 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=11.86
2026-04-22 13:06:47.955 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=15.95 | totalMs=15.95
2026-04-22 13:07:11.386 | step 1 | route=IT_TicketPost | empId=46982 | query called at=13:07:11.386
2026-04-22 13:07:11.401 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=14.42
2026-04-22 13:07:11.405 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=18.93 | totalMs=18.93
2026-04-22 13:07:11.408 | step 1 | route=IT_TicketPost | empId=46982 | query called at=13:07:11.408
2026-04-22 13:07:11.491 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=79.47
2026-04-22 13:07:11.504 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=95.36 | totalMs=95.36
2026-04-22 13:07:11.504 | step 1 | route=IT_TicketPost | empId=46982 | query called at=13:07:11.504
2026-04-22 13:07:11.513 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.2
2026-04-22 13:07:11.513 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=9.12 | totalMs=9.12
2026-04-22 13:07:13.226 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:07:13.226
2026-04-22 13:07:13.241 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=14.23
2026-04-22 13:07:13.249 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=7.79
2026-04-22 13:07:13.258 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-22 13:07:13.266 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-04-22 13:07:13.275 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=8.08
2026-04-22 13:07:13.286 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=10.74
2026-04-22 13:07:13.286 | step 3 | route=IT_Ticket | empId=46982 | apiMs=59.65 | totalMs=59.65
2026-04-22 13:07:13.286 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:07:13.286
2026-04-22 13:07:13.294 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=7.32
2026-04-22 13:07:13.302 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-04-22 13:07:13.311 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-22 13:07:13.311 | step 3 | route=IT_Ticket | empId=46982 | apiMs=24.75 | totalMs=24.75
2026-04-22 13:08:11.631 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=13:08:11.631
2026-04-22 13:08:12.638 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=1006.87
2026-04-22 13:08:12.639 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=1,007.99 | totalMs=1,007.99
2026-04-22 13:08:12.983 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:08:12.983
2026-04-22 13:08:18.970 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=13:08:18.970
2026-04-22 13:08:19.294 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=323.4
2026-04-22 13:08:19.305 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=335.23 | totalMs=335.23
2026-04-22 13:08:19.321 | step 5 | route=SPOC_Entry_Save | empId=9752 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46982, 7, NEW VENTOR FORM CREATION, 1, 6, 10342, 2026-04-22).
2026-04-22 13:08:19.553 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=13:08:19.553
2026-04-22 13:08:19.575 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=20.9
2026-04-22 13:08:19.575 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=21.83 | totalMs=21.83
2026-04-22 13:08:19.939 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:08:19.939
2026-04-22 13:08:29.437 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=13:08:29.437
2026-04-22 13:08:29.449 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=11.08
2026-04-22 13:08:29.485 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=47.94 | totalMs=47.94
2026-04-22 13:08:29.500 | step 5 | route=SPOC_Entry_Save | empId=9752 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46982, 7, NEW VENTOR FORM CREATION, 1, 6, 10342, 2026-04-22).
2026-04-22 13:08:29.733 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=13:08:29.733
2026-04-22 13:08:29.753 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=20.3
2026-04-22 13:08:29.754 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=21.21 | totalMs=21.21
2026-04-22 13:08:30.089 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:08:30.089
2026-04-22 13:08:48.206 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=13:08:48.206
2026-04-22 13:08:48.219 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=11.96
2026-04-22 13:08:48.222 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=16.16 | totalMs=16.16
2026-04-22 13:08:48.225 | step 5 | route=SPOC_Entry_Save | empId=9752 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46982, 7, NEW VENTOR FORM CREATION, 1, 6, 10342, 2026-04-22).
2026-04-22 13:08:48.453 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=13:08:48.453
2026-04-22 13:08:48.490 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=36.46
2026-04-22 13:08:48.491 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=37.36 | totalMs=37.36
2026-04-22 13:08:48.801 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:08:48.801
2026-04-22 14:22:42.066 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:22:42.066
2026-04-22 14:22:42.109 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=42.77
2026-04-22 14:22:42.111 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-22 14:22:42.113 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-22 14:22:42.114 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-22 14:22:42.142 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=26.88
2026-04-22 14:22:42.148 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=6.38
2026-04-22 14:22:42.149 | step 3 | route=IT_Ticket | empId=46985 | apiMs=83.15 | totalMs=83.15
2026-04-22 14:22:42.149 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:22:42.149
2026-04-22 14:22:42.170 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=19.91
2026-04-22 14:22:42.171 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-22 14:22:42.172 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-22 14:22:42.173 | step 3 | route=IT_Ticket | empId=46985 | apiMs=23.31 | totalMs=23.31
2026-04-22 14:22:48.390 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=14:22:48.390
2026-04-22 14:22:48.485 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=94.99
2026-04-22 14:22:48.486 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=96.10 | totalMs=96.10
2026-04-22 14:22:49.840 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=14:22:49.840
2026-04-22 14:22:49.892 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=51.86
2026-04-22 14:22:49.896 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=55.80 | totalMs=55.80
2026-04-22 14:23:09.698 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:23:09.698
2026-04-22 14:23:09.709 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-22 14:23:09.710 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=11.26 | totalMs=11.26
2026-04-22 14:23:09.710 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:23:09.710
2026-04-22 14:23:09.753 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=43.02
2026-04-22 14:23:09.756 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=45.71 | totalMs=45.71
2026-04-22 14:23:09.756 | step 1 | route=IT_TicketPost | empId=46985 | query called at=14:23:09.756
2026-04-22 14:23:09.759 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.98
2026-04-22 14:23:09.759 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.73 | totalMs=2.73
2026-04-22 14:23:09.982 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:23:09.982
2026-04-22 14:23:09.993 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-22 14:23:09.994 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-22 14:23:09.996 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-22 14:23:09.997 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-22 14:23:09.999 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-04-22 14:23:10.000 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.27
2026-04-22 14:23:10.001 | step 3 | route=IT_Ticket | empId=46985 | apiMs=18.46 | totalMs=18.46
2026-04-22 14:23:10.001 | step 1 | route=IT_Ticket | empId=46985 | query called at=14:23:10.001
2026-04-22 14:23:10.003 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-22 14:23:10.004 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-22 14:23:10.006 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-22 14:23:10.006 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.93 | totalMs=4.93
2026-04-22 14:28:31.166 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=14:28:31.166
2026-04-22 14:28:31.220 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=53.8
2026-04-22 14:28:31.220 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=54.87 | totalMs=54.87
2026-04-22 14:28:31.682 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:28:31.682
2026-04-22 14:50:52.605 | step 1 | route=Ticket_SPOC_Approve | empId=50595 | query called at=14:50:52.605
2026-04-22 14:50:52.653 | step 2 | route=Ticket_SPOC_Approve | empId=50595 | query=IT_TIcket_SPOCApp_Report | queryMs=47.33
2026-04-22 14:50:52.656 | step 3 | route=Ticket_SPOC_Approve | empId=50595 | apiMs=51.76 | totalMs=51.76
2026-04-22 14:50:53.050 | step 4 | route=pageRenderd | empId=50595 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:53.050
2026-04-22 14:50:55.724 | step 1 | route=DesignTicketReport | empId=50595 | query called at=14:50:55.724
2026-04-22 14:50:55.817 | step 2 | route=DesignTicketReport | empId=50595 | query=DesignTicket_Report_proc | queryMs=90.67
2026-04-22 14:50:55.821 | step 3 | route=DesignTicketReport | empId=50595 | apiMs=96.93 | totalMs=96.93
2026-04-22 14:50:56.223 | step 4 | route=pageRenderd | empId=50595 | Page=DESIGNER TICKET REPORT | page fully loaded at : 14:50:56.223
2026-04-22 14:50:58.434 | step 1 | route=DesignerTicket | empId=50595 | query called at=14:50:58.434
2026-04-22 14:50:58.464 | step 2 | route=DesignerTicket | empId=50595 | query=Kpi_HW_Ticket_Details | queryMs=28.9
2026-04-22 14:50:58.464 | step 3 | route=DesignerTicket | empId=50595 | apiMs=29.90 | totalMs=29.90
2026-04-22 14:50:58.465 | step 1 | route=DesignerTicket | empId=50595 | query called at=14:50:58.465
2026-04-22 14:50:58.466 | step 2 | route=DesignerTicket | empId=50595 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-22 14:50:58.467 | step 3 | route=DesignerTicket | empId=50595 | apiMs=1.97 | totalMs=1.97
2026-04-22 14:50:58.467 | step 1 | route=DesignerTicket | empId=50595 | query called at=14:50:58.467
2026-04-22 14:50:58.645 | step 2 | route=DesignerTicket | empId=50595 | query=Desginer_Typeof_Works_Master_Proc | queryMs=177.17
2026-04-22 14:50:58.645 | step 3 | route=DesignerTicket | empId=50595 | apiMs=177.88 | totalMs=177.88
2026-04-22 14:55:56.833 | step 1 | route=IT_Ticket | empId=41061 | query called at=14:55:56.833
2026-04-22 14:55:56.869 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=34.88
2026-04-22 14:55:56.870 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-22 14:55:56.872 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-22 14:55:56.873 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-22 14:55:56.889 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=15.66
2026-04-22 14:55:56.893 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=3.79
2026-04-22 14:55:56.894 | step 3 | route=IT_Ticket | empId=41061 | apiMs=60.31 | totalMs=60.31
2026-04-22 14:55:56.894 | step 1 | route=IT_Ticket | empId=41061 | query called at=14:55:56.894
2026-04-22 14:55:56.895 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-22 14:55:56.897 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-22 14:55:56.898 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-22 14:55:56.898 | step 3 | route=IT_Ticket | empId=41061 | apiMs=3.97 | totalMs=3.97
2026-04-22 14:56:07.070 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=14:56:07.070
2026-04-22 14:56:07.234 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=163.58
2026-04-22 14:56:07.234 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=164.62 | totalMs=164.62
2026-04-22 14:56:09.941 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=14:56:09.941
2026-04-22 14:56:11.174 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1229.29
2026-04-22 14:56:11.178 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=1,236.28 | totalMs=1,236.28
2026-04-22 14:58:44.693 | step 1 | route=IT_TicketPost | empId=41061 | query called at=14:58:44.693
2026-04-22 14:58:44.703 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-22 14:58:44.707 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=14.08 | totalMs=14.08
2026-04-22 14:58:44.710 | step 1 | route=IT_TicketPost | empId=41061 | query called at=14:58:44.710
2026-04-22 14:58:44.743 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=30.26
2026-04-22 14:58:44.745 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=34.96 | totalMs=34.96
2026-04-22 14:58:44.745 | step 1 | route=IT_TicketPost | empId=41061 | query called at=14:58:44.745
2026-04-22 14:58:44.747 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-22 14:58:44.748 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=2.42 | totalMs=2.42
2026-04-22 14:58:44.748 | step 1 | route=IT_TicketPost | empId=41061 | query called at=14:58:44.748
2026-04-22 14:58:44.749 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-22 14:58:44.750 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=1.61 | totalMs=1.61
2026-04-22 14:58:47.297 | step 1 | route=IT_Ticket | empId=41061 | query called at=14:58:47.297
2026-04-22 14:58:47.307 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-04-22 14:58:47.308 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-22 14:58:47.310 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-22 14:58:47.311 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-22 14:58:47.312 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-22 14:58:47.317 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=4.7
2026-04-22 14:58:47.318 | step 3 | route=IT_Ticket | empId=41061 | apiMs=21.02 | totalMs=21.02
2026-04-22 14:58:47.318 | step 1 | route=IT_Ticket | empId=41061 | query called at=14:58:47.318
2026-04-22 14:58:47.320 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-22 14:58:47.321 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-22 14:58:47.322 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-22 14:58:47.322 | step 3 | route=IT_Ticket | empId=41061 | apiMs=4.14 | totalMs=4.14
2026-04-22 15:05:58.599 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:05:58.599
2026-04-22 15:05:58.644 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=43.79
2026-04-22 15:05:58.646 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-22 15:05:58.647 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-22 15:05:58.648 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-22 15:05:58.676 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=27.5
2026-04-22 15:05:58.683 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=6.47
2026-04-22 15:05:58.684 | step 3 | route=IT_Ticket | empId=68413 | apiMs=84.39 | totalMs=84.39
2026-04-22 15:05:58.684 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:05:58.684
2026-04-22 15:05:58.704 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=19.14
2026-04-22 15:05:58.705 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-22 15:05:58.706 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-22 15:05:58.707 | step 3 | route=IT_Ticket | empId=68413 | apiMs=22.66 | totalMs=22.66
2026-04-22 15:06:06.138 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=15:06:06.138
2026-04-22 15:06:06.386 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=247.56
2026-04-22 15:06:06.389 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=251.36 | totalMs=251.36
2026-04-22 15:06:08.159 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=15:06:08.159
2026-04-22 15:06:08.174 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12.34
2026-04-22 15:06:08.177 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=18.20 | totalMs=18.20
2026-04-22 15:07:15.985 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:07:15.985
2026-04-22 15:07:15.995 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-22 15:07:15.995 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=10.53 | totalMs=10.53
2026-04-22 15:07:15.996 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:07:15.996
2026-04-22 15:07:16.041 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=44.59
2026-04-22 15:07:16.046 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=50.00 | totalMs=50.00
2026-04-22 15:07:16.046 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:07:16.046
2026-04-22 15:07:16.064 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.16
2026-04-22 15:07:16.064 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=17.99 | totalMs=17.99
2026-04-22 15:07:16.065 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:07:16.065
2026-04-22 15:07:16.066 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-04-22 15:07:16.066 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=1.71 | totalMs=1.71
2026-04-22 15:07:16.294 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:07:16.294
2026-04-22 15:07:16.304 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-22 15:07:16.306 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-22 15:07:16.307 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-22 15:07:16.308 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-22 15:07:16.309 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-22 15:07:16.314 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=4.54
2026-04-22 15:07:16.315 | step 3 | route=IT_Ticket | empId=68413 | apiMs=20.95 | totalMs=20.95
2026-04-22 15:07:16.315 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:07:16.315
2026-04-22 15:07:16.316 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-22 15:07:16.318 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-22 15:07:16.319 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-22 15:07:16.319 | step 3 | route=IT_Ticket | empId=68413 | apiMs=3.88 | totalMs=3.88
2026-04-22 15:08:57.406 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=15:08:57.406
2026-04-22 15:08:57.442 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=35.93
2026-04-22 15:08:57.446 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=40.14 | totalMs=40.14
2026-04-22 15:08:58.730 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:08:58.730
2026-04-22 15:09:07.370 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=15:09:07.370
2026-04-22 15:09:07.390 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=19.71
2026-04-22 15:09:07.390 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=20.75 | totalMs=20.75
2026-04-22 15:09:07.888 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:09:07.888
2026-04-22 15:09:11.234 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=15:09:11.234
2026-04-22 15:09:11.249 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=14.39
2026-04-22 15:09:11.252 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=17.95 | totalMs=17.95
2026-04-22 15:09:11.697 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:09:11.697
2026-04-22 15:16:19.472 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:16:19.472
2026-04-22 15:16:19.579 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=106.75
2026-04-22 15:16:19.597 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=14.85
2026-04-22 15:16:19.612 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-04-22 15:16:19.628 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=12.85
2026-04-22 15:16:19.757 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=129.1
2026-04-22 15:16:19.777 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=19.43
2026-04-22 15:16:19.778 | step 3 | route=IT_Ticket | empId=57006 | apiMs=305.98 | totalMs=305.98
2026-04-22 15:16:19.778 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:16:19.778
2026-04-22 15:16:19.850 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=71.89
2026-04-22 15:16:19.868 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=16.86
2026-04-22 15:16:19.892 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=24.27
2026-04-22 15:16:19.893 | step 3 | route=IT_Ticket | empId=57006 | apiMs=114.43 | totalMs=114.43
2026-04-22 15:16:25.945 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=15:16:25.945
2026-04-22 15:16:26.500 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=550.92
2026-04-22 15:16:26.503 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=557.94 | totalMs=557.94
2026-04-22 15:16:27.888 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=15:16:27.888
2026-04-22 15:16:27.921 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=29.63
2026-04-22 15:16:27.924 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=35.66 | totalMs=35.66
2026-04-22 15:16:50.597 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:16:50.597
2026-04-22 15:16:50.607 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-22 15:16:50.610 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=13.77 | totalMs=13.77
2026-04-22 15:16:50.613 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:16:50.613
2026-04-22 15:16:50.637 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=20.97
2026-04-22 15:16:50.639 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=25.77 | totalMs=25.77
2026-04-22 15:16:50.640 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:16:50.640
2026-04-22 15:16:50.642 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-22 15:16:50.642 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.51 | totalMs=2.51
2026-04-22 15:16:52.171 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:16:52.171
2026-04-22 15:16:52.184 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-04-22 15:16:52.192 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-04-22 15:16:52.201 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-04-22 15:16:52.210 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=8.35
2026-04-22 15:16:52.219 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=8.5
2026-04-22 15:16:52.230 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=11.49
2026-04-22 15:16:52.231 | step 3 | route=IT_Ticket | empId=57006 | apiMs=59.91 | totalMs=59.91
2026-04-22 15:16:52.231 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:16:52.231
2026-04-22 15:16:52.237 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=4.76
2026-04-22 15:16:52.246 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=8.52
2026-04-22 15:16:52.247 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-22 15:16:52.247 | step 3 | route=IT_Ticket | empId=57006 | apiMs=15.57 | totalMs=15.57
2026-04-22 15:19:16.003 | step 1 | route=IT_Ticket | empId=50274 | query called at=15:19:16.003
2026-04-22 15:19:16.013 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-04-22 15:19:16.018 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-22 15:19:16.021 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-22 15:19:16.025 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-22 15:19:16.027 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-22 15:19:16.031 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=3.61
2026-04-22 15:19:16.031 | step 3 | route=IT_Ticket | empId=50274 | apiMs=28.01 | totalMs=28.01
2026-04-22 15:19:16.031 | step 1 | route=IT_Ticket | empId=50274 | query called at=15:19:16.031
2026-04-22 15:19:16.033 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-22 15:19:16.034 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-22 15:19:16.035 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-22 15:19:16.035 | step 3 | route=IT_Ticket | empId=50274 | apiMs=3.88 | totalMs=3.88
2026-04-22 15:19:21.451 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50274 | query called at=15:19:21.451
2026-04-22 15:19:21.880 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=429.15
2026-04-22 15:19:21.881 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50274 | apiMs=430.22 | totalMs=430.22
2026-04-22 15:19:23.564 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query called at=15:19:23.564
2026-04-22 15:19:23.589 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=24.93
2026-04-22 15:19:23.593 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50274 | apiMs=28.85 | totalMs=28.85
2026-04-22 15:20:01.248 | step 1 | route=IT_TicketPost | empId=50274 | query called at=15:20:01.248
2026-04-22 15:20:01.260 | step 2 | route=IT_TicketPost | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-22 15:20:01.263 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=14.52 | totalMs=14.52
2026-04-22 15:20:01.266 | step 1 | route=IT_TicketPost | empId=50274 | query called at=15:20:01.266
2026-04-22 15:20:01.290 | step 2 | route=IT_TicketPost | empId=50274 | query=IT_Ticket_Save_SPOC | queryMs=21.51
2026-04-22 15:20:01.292 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=26.21 | totalMs=26.21
2026-04-22 15:20:01.293 | step 1 | route=IT_TicketPost | empId=50274 | query called at=15:20:01.293
2026-04-22 15:20:01.295 | step 2 | route=IT_TicketPost | empId=50274 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-22 15:20:01.295 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=2.62 | totalMs=2.62
2026-04-22 15:20:02.875 | step 1 | route=IT_Ticket | empId=50274 | query called at=15:20:02.875
2026-04-22 15:20:02.904 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=28.28
2026-04-22 15:20:02.935 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=30.1
2026-04-22 15:20:02.943 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-04-22 15:20:02.944 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-22 15:20:02.945 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-04-22 15:20:02.964 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=17.98
2026-04-22 15:20:02.964 | step 3 | route=IT_Ticket | empId=50274 | apiMs=88.55 | totalMs=88.55
2026-04-22 15:20:02.964 | step 1 | route=IT_Ticket | empId=50274 | query called at=15:20:02.964
2026-04-22 15:20:02.966 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-22 15:20:02.968 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.92
2026-04-22 15:20:02.974 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=5.63
2026-04-22 15:20:02.974 | step 3 | route=IT_Ticket | empId=50274 | apiMs=10.03 | totalMs=10.03
2026-04-22 15:25:36.624 | step 1 | route=IT_Ticket | empId=58335 | query called at=15:25:36.624
2026-04-22 15:25:36.634 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-04-22 15:25:36.635 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-22 15:25:36.637 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-22 15:25:36.638 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-22 15:25:36.639 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-22 15:25:36.644 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=4.21
2026-04-22 15:25:36.644 | step 3 | route=IT_Ticket | empId=58335 | apiMs=20.51 | totalMs=20.51
2026-04-22 15:25:36.645 | step 1 | route=IT_Ticket | empId=58335 | query called at=15:25:36.645
2026-04-22 15:25:36.646 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-22 15:25:36.647 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-22 15:25:36.648 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-22 15:25:36.649 | step 3 | route=IT_Ticket | empId=58335 | apiMs=4.11 | totalMs=4.11
2026-04-22 15:25:42.514 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=15:25:42.514
2026-04-22 15:25:42.685 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=169.93
2026-04-22 15:25:42.685 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=171.01 | totalMs=171.01
2026-04-22 15:25:44.181 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=15:25:44.181
2026-04-22 15:25:44.223 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=42.2
2026-04-22 15:25:44.227 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=46.41 | totalMs=46.41
2026-04-22 15:27:30.881 | step 1 | route=IT_TicketPost | empId=58335 | query called at=15:27:30.881
2026-04-22 15:27:30.903 | step 2 | route=IT_TicketPost | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=21.65
2026-04-22 15:27:30.907 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=25.75 | totalMs=25.75
2026-04-22 15:27:30.924 | step 1 | route=IT_TicketPost | empId=58335 | query called at=15:27:30.924
2026-04-22 15:27:31.050 | step 2 | route=IT_TicketPost | empId=58335 | query=IT_Ticket_Save_SPOC | queryMs=126.05
2026-04-22 15:27:31.062 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=138.07 | totalMs=138.07
2026-04-22 15:27:31.062 | step 1 | route=IT_TicketPost | empId=58335 | query called at=15:27:31.062
2026-04-22 15:27:31.064 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-04-22 15:27:31.065 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=2.32 | totalMs=2.32
2026-04-22 15:27:31.284 | step 1 | route=IT_Ticket | empId=58335 | query called at=15:27:31.284
2026-04-22 15:27:31.294 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-22 15:27:31.296 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-22 15:27:31.297 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-22 15:27:31.298 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-22 15:27:31.300 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-22 15:27:31.306 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=5.62
2026-04-22 15:27:31.306 | step 3 | route=IT_Ticket | empId=58335 | apiMs=22.10 | totalMs=22.10
2026-04-22 15:27:31.307 | step 1 | route=IT_Ticket | empId=58335 | query called at=15:27:31.307
2026-04-22 15:27:31.308 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-22 15:27:31.310 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-22 15:27:31.311 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-22 15:27:31.311 | step 3 | route=IT_Ticket | empId=58335 | apiMs=4.49 | totalMs=4.49
2026-04-22 15:28:53.229 | step 1 | route=Ticket_SPOC_Approve | empId=300 | query called at=15:28:53.229
2026-04-22 15:28:53.259 | step 2 | route=Ticket_SPOC_Approve | empId=300 | query=IT_TIcket_SPOCApp_Report | queryMs=29.28
2026-04-22 15:28:53.260 | step 3 | route=Ticket_SPOC_Approve | empId=300 | apiMs=30.30 | totalMs=30.30
2026-04-22 15:28:53.600 | step 4 | route=pageRenderd | empId=300 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:28:53.600
2026-04-22 15:28:57.213 | step 1 | route=SPOC_Entry_Save | empId=300 | query called at=15:28:57.213
2026-04-22 15:28:57.250 | step 2 | route=SPOC_Entry_Save | empId=300 | query=IT_Ticket_Update_SPOC | queryMs=36.56
2026-04-22 15:28:57.252 | step 3 | route=SPOC_Entry_Save | empId=300 | apiMs=38.75 | totalMs=38.75
2026-04-22 15:28:57.253 | step 1 | route=SPOC_Entry_Save | empId=300 | query called at=15:28:57.253
2026-04-22 15:28:57.255 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-04-22 15:28:57.256 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-22 15:28:57.258 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-22 15:28:57.258 | step 3 | route=SPOC_Entry_Save | empId=300 | apiMs=5.50 | totalMs=5.50
2026-04-22 15:28:57.477 | step 1 | route=Ticket_SPOC_Approve | empId=300 | query called at=15:28:57.477
2026-04-22 15:28:57.493 | step 2 | route=Ticket_SPOC_Approve | empId=300 | query=IT_TIcket_SPOCApp_Report | queryMs=16.24
2026-04-22 15:28:57.494 | step 3 | route=Ticket_SPOC_Approve | empId=300 | apiMs=17.06 | totalMs=17.06
2026-04-22 15:28:57.796 | step 4 | route=pageRenderd | empId=300 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:28:57.796
2026-04-22 15:32:30.342 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:32:30.342
2026-04-22 15:32:30.385 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=42.92
2026-04-22 15:32:30.390 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-22 15:32:30.394 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-22 15:32:30.397 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-22 15:32:30.424 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=26.6
2026-04-22 15:32:30.430 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.64
2026-04-22 15:32:30.431 | step 3 | route=IT_Ticket | empId=46985 | apiMs=89.02 | totalMs=89.02
2026-04-22 15:32:30.431 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:32:30.431
2026-04-22 15:32:30.450 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=18.64
2026-04-22 15:32:30.452 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-22 15:32:30.453 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-22 15:32:30.453 | step 3 | route=IT_Ticket | empId=46985 | apiMs=21.97 | totalMs=21.97
2026-04-22 15:32:35.652 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=15:32:35.652
2026-04-22 15:32:35.748 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=95.83
2026-04-22 15:32:35.749 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=96.86 | totalMs=96.86
2026-04-22 15:32:37.503 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=15:32:37.503
2026-04-22 15:32:37.514 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-04-22 15:32:37.517 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=14.23 | totalMs=14.23
2026-04-22 15:33:09.341 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:33:09.341
2026-04-22 15:33:09.351 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-22 15:33:09.355 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.23 | totalMs=14.23
2026-04-22 15:33:09.358 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:33:09.358
2026-04-22 15:33:09.394 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=33.33
2026-04-22 15:33:09.400 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=42.16 | totalMs=42.16
2026-04-22 15:33:09.400 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:33:09.400
2026-04-22 15:33:09.403 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-04-22 15:33:09.403 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.61 | totalMs=2.61
2026-04-22 15:33:09.632 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:33:09.632
2026-04-22 15:33:09.642 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-22 15:33:09.644 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-22 15:33:09.645 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-22 15:33:09.647 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-22 15:33:09.648 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-22 15:33:09.655 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=6.23
2026-04-22 15:33:09.655 | step 3 | route=IT_Ticket | empId=46985 | apiMs=23.77 | totalMs=23.77
2026-04-22 15:33:09.656 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:33:09.656
2026-04-22 15:33:09.658 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-04-22 15:33:09.659 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-22 15:33:09.660 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-22 15:33:09.661 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.88 | totalMs=4.88
2026-04-22 15:36:32.184 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:36:32.184
2026-04-22 15:36:32.196 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-04-22 15:36:32.198 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-22 15:36:32.199 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-22 15:36:32.200 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-22 15:36:32.202 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-22 15:36:32.208 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.98
2026-04-22 15:36:32.208 | step 3 | route=IT_Ticket | empId=57006 | apiMs=24.04 | totalMs=24.04
2026-04-22 15:36:32.209 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:36:32.209
2026-04-22 15:36:32.210 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-22 15:36:32.212 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-22 15:36:32.213 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-22 15:36:32.213 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.72 | totalMs=4.72
2026-04-22 15:36:41.429 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=15:36:41.429
2026-04-22 15:36:41.739 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=309.08
2026-04-22 15:36:41.742 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=312.98 | totalMs=312.98
2026-04-22 15:36:43.378 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=15:36:43.378
2026-04-22 15:36:43.389 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-04-22 15:36:43.392 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=14.37 | totalMs=14.37
2026-04-22 15:37:04.479 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:37:04.479
2026-04-22 15:37:04.489 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-04-22 15:37:04.493 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=13.06 | totalMs=13.06
2026-04-22 15:37:04.496 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:37:04.496
2026-04-22 15:37:04.516 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=17.39
2026-04-22 15:37:04.517 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=21.61 | totalMs=21.61
2026-04-22 15:37:04.518 | step 1 | route=IT_TicketPost | empId=57006 | query called at=15:37:04.518
2026-04-22 15:37:04.519 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-22 15:37:04.520 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.13 | totalMs=2.13
2026-04-22 15:37:07.176 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:37:07.176
2026-04-22 15:37:07.187 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-22 15:37:07.191 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-22 15:37:07.195 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-22 15:37:07.196 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-22 15:37:07.197 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-22 15:37:07.204 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.99
2026-04-22 15:37:07.204 | step 3 | route=IT_Ticket | empId=57006 | apiMs=28.47 | totalMs=28.47
2026-04-22 15:37:07.205 | step 1 | route=IT_Ticket | empId=57006 | query called at=15:37:07.205
2026-04-22 15:37:07.206 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-22 15:37:07.208 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-22 15:37:07.209 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-22 15:37:07.209 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.80 | totalMs=4.80
2026-04-22 15:39:44.315 | step 1 | route=IT_Ticket | empId=58334 | query called at=15:39:44.315
2026-04-22 15:39:44.358 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=41.92
2026-04-22 15:39:44.363 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-22 15:39:44.367 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-22 15:39:44.370 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-22 15:39:44.399 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=27.88
2026-04-22 15:39:44.405 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=5.75
2026-04-22 15:39:44.405 | step 3 | route=IT_Ticket | empId=58334 | apiMs=89.80 | totalMs=89.80
2026-04-22 15:39:44.406 | step 1 | route=IT_Ticket | empId=58334 | query called at=15:39:44.406
2026-04-22 15:39:44.426 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=19.56
2026-04-22 15:39:44.427 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-22 15:39:44.428 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-22 15:39:44.428 | step 3 | route=IT_Ticket | empId=58334 | apiMs=22.42 | totalMs=22.42
2026-04-22 15:39:55.670 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=15:39:55.670
2026-04-22 15:39:56.108 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=437.45
2026-04-22 15:39:56.111 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=441.35 | totalMs=441.35
2026-04-22 15:39:58.415 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=15:39:58.415
2026-04-22 15:39:58.453 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=37.46
2026-04-22 15:39:58.453 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=38.51 | totalMs=38.51
2026-04-22 15:41:57.336 | step 1 | route=IT_TicketPost | empId=58334 | query called at=15:41:57.336
2026-04-22 15:41:57.346 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.5
2026-04-22 15:41:57.349 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=13.61 | totalMs=13.61
2026-04-22 15:41:57.352 | step 1 | route=IT_TicketPost | empId=58334 | query called at=15:41:57.352
2026-04-22 15:41:57.368 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=13.34
2026-04-22 15:41:57.371 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=18.51 | totalMs=18.51
2026-04-22 15:41:57.371 | step 1 | route=IT_TicketPost | empId=58334 | query called at=15:41:57.371
2026-04-22 15:41:57.373 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-04-22 15:41:57.374 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=2.65 | totalMs=2.65
2026-04-22 15:41:57.626 | step 1 | route=IT_Ticket | empId=58334 | query called at=15:41:57.626
2026-04-22 15:41:57.636 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.12
2026-04-22 15:41:57.638 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-22 15:41:57.639 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-22 15:41:57.640 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-22 15:41:57.641 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-22 15:41:57.646 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=3.9
2026-04-22 15:41:57.646 | step 3 | route=IT_Ticket | empId=58334 | apiMs=19.47 | totalMs=19.47
2026-04-22 15:41:57.646 | step 1 | route=IT_Ticket | empId=58334 | query called at=15:41:57.646
2026-04-22 15:41:57.648 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-22 15:41:57.649 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-22 15:41:57.650 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-22 15:41:57.650 | step 3 | route=IT_Ticket | empId=58334 | apiMs=3.70 | totalMs=3.70
2026-04-22 15:43:50.797 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=15:43:50.797
2026-04-22 15:43:50.861 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=62.77
2026-04-22 15:43:50.861 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=63.78 | totalMs=63.78
2026-04-22 15:43:51.767 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:43:51.767
2026-04-22 15:44:05.997 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:44:05.997
2026-04-22 15:44:06.200 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=202.83
2026-04-22 15:44:06.207 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=1.8
2026-04-22 15:44:06.214 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=1.71
2026-04-22 15:44:06.220 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-04-22 15:44:06.241 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=10.36
2026-04-22 15:44:06.247 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=250.46 | totalMs=250.46
2026-04-22 15:44:06.247 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:44:06.247
2026-04-22 15:44:06.250 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-22 15:44:06.251 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-22 15:44:06.253 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-22 15:44:06.253 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=5.46 | totalMs=5.46
2026-04-22 15:44:08.015 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:44:08.015
2026-04-22 15:44:08.017 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-22 15:44:08.019 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-22 15:44:08.020 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-22 15:44:08.020 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=5.16 | totalMs=5.16
2026-04-22 15:44:08.965 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:44:08.965
2026-04-22 15:44:08.967 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-22 15:44:08.969 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-22 15:44:08.970 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-22 15:44:08.971 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=5.25 | totalMs=5.25
2026-04-22 15:44:09.880 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:44:09.880
2026-04-22 15:44:09.883 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.02
2026-04-22 15:44:09.884 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-22 15:44:09.886 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-22 15:44:09.886 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=6.02 | totalMs=6.02
2026-04-22 15:44:10.790 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:44:10.790
2026-04-22 15:44:10.793 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.97
2026-04-22 15:44:10.794 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-22 15:44:10.796 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-22 15:44:10.796 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=5.95 | totalMs=5.95
2026-04-22 15:44:12.463 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=15:44:12.463
2026-04-22 15:44:12.496 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=32.35
2026-04-22 15:44:12.499 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=35.86 | totalMs=35.86
2026-04-22 15:44:13.384 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:44:13.384
2026-04-22 15:44:39.060 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:44:39.060
2026-04-22 15:44:39.077 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=15.96
2026-04-22 15:44:39.102 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=9.04
2026-04-22 15:44:39.114 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=53.94 | totalMs=53.94
2026-04-22 15:44:39.123 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-04-22).
2026-04-22 15:44:39.381 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=15:44:39.381
2026-04-22 15:44:39.402 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=20.71
2026-04-22 15:44:39.403 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=21.61 | totalMs=21.61
2026-04-22 15:44:39.935 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:44:39.935
2026-04-22 15:44:46.403 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=15:44:46.403
2026-04-22 15:44:46.415 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=10.87
2026-04-22 15:44:46.419 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=16.19 | totalMs=16.19
2026-04-22 15:44:46.424 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-04-22).
2026-04-22 15:44:46.826 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=15:44:46.826
2026-04-22 15:44:46.848 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=21.68
2026-04-22 15:44:46.848 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=22.57 | totalMs=22.57
2026-04-22 15:44:48.450 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:44:48.450
2026-04-22 15:44:57.960 | step 1 | route=IT_Ticket | empId=41330 | query called at=15:44:57.960
2026-04-22 15:44:57.971 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-22 15:44:57.973 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-22 15:44:57.975 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-22 15:44:57.976 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-22 15:44:57.978 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-22 15:44:57.984 | step 2 | route=IT_Ticket | empId=41330 | query=VMS_Comp_login_proc | queryMs=5.96
2026-04-22 15:44:57.985 | step 3 | route=IT_Ticket | empId=41330 | apiMs=24.41 | totalMs=24.41
2026-04-22 15:44:57.985 | step 1 | route=IT_Ticket | empId=41330 | query called at=15:44:57.985
2026-04-22 15:44:57.987 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-04-22 15:44:57.988 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-22 15:44:57.990 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-04-22 15:44:57.991 | step 3 | route=IT_Ticket | empId=41330 | apiMs=5.48 | totalMs=5.48
2026-04-22 15:45:05.898 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41330 | query called at=15:45:05.898
2026-04-22 15:45:06.079 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=180.5
2026-04-22 15:45:06.079 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41330 | apiMs=181.41 | totalMs=181.41
2026-04-22 15:45:10.083 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41330 | query called at=15:45:10.083
2026-04-22 15:45:10.114 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=30.18
2026-04-22 15:45:10.117 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41330 | apiMs=33.96 | totalMs=33.96
2026-04-22 15:47:09.508 | step 1 | route=IT_TicketPost | empId=41330 | query called at=15:47:09.508
2026-04-22 15:47:09.519 | step 2 | route=IT_TicketPost | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-04-22 15:47:09.520 | step 3 | route=IT_TicketPost | empId=41330 | apiMs=11.94 | totalMs=11.94
2026-04-22 15:47:09.520 | step 1 | route=IT_TicketPost | empId=41330 | query called at=15:47:09.520
2026-04-22 15:47:09.543 | step 2 | route=IT_TicketPost | empId=41330 | query=IT_Ticket_Save_SPOC | queryMs=22.54
2026-04-22 15:47:09.545 | step 3 | route=IT_TicketPost | empId=41330 | apiMs=25.38 | totalMs=25.38
2026-04-22 15:47:09.546 | step 1 | route=IT_TicketPost | empId=41330 | query called at=15:47:09.546
2026-04-22 15:47:09.548 | step 2 | route=IT_TicketPost | empId=41330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-04-22 15:47:09.548 | step 3 | route=IT_TicketPost | empId=41330 | apiMs=2.44 | totalMs=2.44
2026-04-22 15:47:09.549 | step 1 | route=IT_TicketPost | empId=41330 | query called at=15:47:09.549
2026-04-22 15:47:09.550 | step 2 | route=IT_TicketPost | empId=41330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-22 15:47:09.550 | step 3 | route=IT_TicketPost | empId=41330 | apiMs=1.67 | totalMs=1.67
2026-04-22 15:47:09.775 | step 1 | route=IT_Ticket | empId=41330 | query called at=15:47:09.775
2026-04-22 15:47:09.786 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-22 15:47:09.788 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-22 15:47:09.789 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-22 15:47:09.791 | step 2 | route=IT_Ticket | empId=41330 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-22 15:47:09.793 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-04-22 15:47:09.799 | step 2 | route=IT_Ticket | empId=41330 | query=VMS_Comp_login_proc | queryMs=6.01
2026-04-22 15:47:09.799 | step 3 | route=IT_Ticket | empId=41330 | apiMs=24.07 | totalMs=24.07
2026-04-22 15:47:09.800 | step 1 | route=IT_Ticket | empId=41330 | query called at=15:47:09.800
2026-04-22 15:47:09.801 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-22 15:47:09.803 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-22 15:47:09.804 | step 2 | route=IT_Ticket | empId=41330 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-22 15:47:09.804 | step 3 | route=IT_Ticket | empId=41330 | apiMs=4.83 | totalMs=4.83
2026-04-22 15:52:47.126 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:52:47.126
2026-04-22 15:52:47.174 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=47.3
2026-04-22 15:52:47.182 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=4.97
2026-04-22 15:52:47.188 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.6
2026-04-22 15:52:47.190 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-04-22 15:52:47.209 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=18.85
2026-04-22 15:52:47.218 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=8.02
2026-04-22 15:52:47.218 | step 3 | route=IT_Ticket | empId=46973 | apiMs=91.85 | totalMs=91.85
2026-04-22 15:52:47.218 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:52:47.218
2026-04-22 15:52:47.243 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=24.42
2026-04-22 15:52:47.252 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-04-22 15:52:47.260 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-04-22 15:52:47.260 | step 3 | route=IT_Ticket | empId=46973 | apiMs=41.83 | totalMs=41.83
2026-04-22 15:52:52.136 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=15:52:52.136
2026-04-22 15:52:52.645 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=505.84
2026-04-22 15:52:52.648 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=512.40 | totalMs=512.40
2026-04-22 15:52:56.498 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=15:52:56.498
2026-04-22 15:52:56.524 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=22.69
2026-04-22 15:52:56.528 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=29.08 | totalMs=29.08
2026-04-22 15:53:55.536 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:53:55.536
2026-04-22 15:53:55.547 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-22 15:53:55.550 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=13.90 | totalMs=13.90
2026-04-22 15:53:55.553 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:53:55.553
2026-04-22 15:53:55.582 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=25.71
2026-04-22 15:53:55.584 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=30.75 | totalMs=30.75
2026-04-22 15:53:55.584 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:53:55.584
2026-04-22 15:53:55.586 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-22 15:53:55.587 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.54 | totalMs=2.54
2026-04-22 15:53:55.587 | step 1 | route=IT_TicketPost | empId=46973 | query called at=15:53:55.587
2026-04-22 15:53:55.589 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-22 15:53:55.589 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.19 | totalMs=2.19
2026-04-22 15:53:57.482 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:53:57.482
2026-04-22 15:53:57.493 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-22 15:53:57.499 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-04-22 15:53:57.504 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-22 15:53:57.505 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-22 15:53:57.507 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-22 15:53:57.509 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.46
2026-04-22 15:53:57.509 | step 3 | route=IT_Ticket | empId=46973 | apiMs=27.00 | totalMs=27.00
2026-04-22 15:53:57.510 | step 1 | route=IT_Ticket | empId=46973 | query called at=15:53:57.510
2026-04-22 15:53:57.512 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=2.19
2026-04-22 15:53:57.514 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-22 15:53:57.515 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-22 15:53:57.516 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.85 | totalMs=5.85
2026-04-22 16:01:54.602 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=16:01:54.602
2026-04-22 16:01:54.735 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=132.2
2026-04-22 16:01:54.735 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=133.32 | totalMs=133.32
2026-04-22 16:01:55.219 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:55.219
2026-04-22 16:14:42.017 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:14:42.017
2026-04-22 16:14:42.075 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=56.84
2026-04-22 16:14:42.083 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=7.85
2026-04-22 16:14:42.086 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.41
2026-04-22 16:14:42.087 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-22 16:14:42.114 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=26.45
2026-04-22 16:14:42.126 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=11.67
2026-04-22 16:14:42.127 | step 3 | route=IT_Ticket | empId=46973 | apiMs=109.21 | totalMs=109.21
2026-04-22 16:14:42.127 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:14:42.127
2026-04-22 16:14:42.159 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=31.96
2026-04-22 16:14:42.168 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-04-22 16:14:42.176 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-04-22 16:14:42.177 | step 3 | route=IT_Ticket | empId=46973 | apiMs=49.75 | totalMs=49.75
2026-04-22 16:17:35.687 | step 1 | route=IT_Ticket | empId=60917 | query called at=16:17:35.687
2026-04-22 16:17:35.697 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-04-22 16:17:35.699 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-22 16:17:35.700 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-22 16:17:35.701 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-22 16:17:35.719 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=17.39
2026-04-22 16:17:35.720 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=0.86
2026-04-22 16:17:35.720 | step 3 | route=IT_Ticket | empId=60917 | apiMs=33.65 | totalMs=33.65
2026-04-22 16:17:35.721 | step 1 | route=IT_Ticket | empId=60917 | query called at=16:17:35.721
2026-04-22 16:17:35.722 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-22 16:17:35.724 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-22 16:17:35.725 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-22 16:17:35.725 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.13 | totalMs=4.13
2026-04-22 16:17:43.453 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=16:17:43.453
2026-04-22 16:17:43.597 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=143.5
2026-04-22 16:17:43.598 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=144.89 | totalMs=144.89
2026-04-22 16:17:49.493 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=16:17:49.493
2026-04-22 16:17:49.525 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=31.47
2026-04-22 16:17:49.529 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=35.80 | totalMs=35.80
2026-04-22 16:19:28.258 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=16:19:28.258
2026-04-22 16:19:28.315 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=55.74
2026-04-22 16:19:28.315 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=57.13 | totalMs=57.13
2026-04-22 16:19:28.839 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:19:28.839
2026-04-22 16:21:18.858 | step 1 | route=IT_TicketPost | empId=60917 | query called at=16:21:18.858
2026-04-22 16:21:18.869 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-04-22 16:21:18.872 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=14.52 | totalMs=14.52
2026-04-22 16:21:18.875 | step 1 | route=IT_TicketPost | empId=60917 | query called at=16:21:18.875
2026-04-22 16:21:18.908 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=30.46
2026-04-22 16:21:18.911 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=35.38 | totalMs=35.38
2026-04-22 16:21:18.911 | step 1 | route=IT_TicketPost | empId=60917 | query called at=16:21:18.911
2026-04-22 16:21:18.913 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-22 16:21:18.914 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.61 | totalMs=2.61
2026-04-22 16:21:18.914 | step 1 | route=IT_TicketPost | empId=60917 | query called at=16:21:18.914
2026-04-22 16:21:18.916 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-22 16:21:18.916 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.13 | totalMs=2.13
2026-04-22 16:21:20.819 | step 1 | route=IT_Ticket | empId=60917 | query called at=16:21:20.819
2026-04-22 16:21:20.829 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-22 16:21:20.831 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-22 16:21:20.833 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-22 16:21:20.834 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-22 16:21:20.859 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=24.36
2026-04-22 16:21:20.865 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=5.17
2026-04-22 16:21:20.865 | step 3 | route=IT_Ticket | empId=60917 | apiMs=45.93 | totalMs=45.93
2026-04-22 16:21:20.865 | step 1 | route=IT_Ticket | empId=60917 | query called at=16:21:20.865
2026-04-22 16:21:20.867 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-22 16:21:20.868 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-22 16:21:20.870 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-22 16:21:20.870 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.62 | totalMs=4.62
2026-04-22 16:22:13.451 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:22:13.451
2026-04-22 16:22:13.461 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-04-22 16:22:13.462 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-22 16:22:13.463 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-22 16:22:13.464 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-22 16:22:13.466 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-22 16:22:13.475 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=8.58
2026-04-22 16:22:13.475 | step 3 | route=IT_Ticket | empId=46973 | apiMs=24.25 | totalMs=24.25
2026-04-22 16:22:13.475 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:22:13.475
2026-04-22 16:22:13.483 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=7.34
2026-04-22 16:22:13.492 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-22 16:22:13.500 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-04-22 16:22:13.500 | step 3 | route=IT_Ticket | empId=46973 | apiMs=24.77 | totalMs=24.77
2026-04-22 16:22:47.848 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=16:22:47.848
2026-04-22 16:22:48.288 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=439.42
2026-04-22 16:22:48.289 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=440.76 | totalMs=440.76
2026-04-22 16:22:55.276 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=16:22:55.276
2026-04-22 16:22:55.292 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=15.55
2026-04-22 16:22:55.296 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=19.58 | totalMs=19.58
2026-04-22 16:27:02.684 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=16:27:02.684
2026-04-22 16:27:02.729 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=IT_Ticket_Update_SPOC | queryMs=44.37
2026-04-22 16:27:02.745 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=61.19 | totalMs=61.19
2026-04-22 16:27:02.748 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=16:27:02.748
2026-04-22 16:27:02.758 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.9
2026-04-22 16:27:02.766 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.99
2026-04-22 16:27:02.775 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8
2026-04-22 16:27:02.775 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=26.92 | totalMs=26.92
2026-04-22 16:27:04.149 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:27:04.149
2026-04-22 16:27:04.177 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=27.75
2026-04-22 16:27:04.178 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=28.77 | totalMs=28.77
2026-04-22 16:27:04.178 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:27:04.178
2026-04-22 16:27:04.199 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=20.72
2026-04-22 16:27:04.202 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=23.60 | totalMs=23.60
2026-04-22 16:27:04.202 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:27:04.202
2026-04-22 16:27:04.203 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-22 16:27:04.204 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.79 | totalMs=1.79
2026-04-22 16:27:04.204 | step 1 | route=IT_TicketPost | empId=46973 | query called at=16:27:04.204
2026-04-22 16:27:04.206 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-22 16:27:04.206 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.60 | totalMs=1.60
2026-04-22 16:27:05.067 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=16:27:05.067
2026-04-22 16:27:05.099 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=32.18
2026-04-22 16:27:05.100 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=33.17 | totalMs=33.17
2026-04-22 16:27:05.849 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:27:05.849
2026-04-22 16:27:06.728 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:27:06.728
2026-04-22 16:27:06.742 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-22 16:27:06.746 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-04-22 16:27:06.748 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-22 16:27:06.749 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-22 16:27:06.779 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=29.74
2026-04-22 16:27:06.786 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=6.68
2026-04-22 16:27:06.787 | step 3 | route=IT_Ticket | empId=46973 | apiMs=58.25 | totalMs=58.25
2026-04-22 16:27:06.787 | step 1 | route=IT_Ticket | empId=46973 | query called at=16:27:06.787
2026-04-22 16:27:06.810 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=21.97
2026-04-22 16:27:06.812 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-04-22 16:27:06.813 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-22 16:27:06.813 | step 3 | route=IT_Ticket | empId=46973 | apiMs=26.10 | totalMs=26.10
2026-04-22 16:27:49.555 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=16:27:49.555
2026-04-22 16:27:49.589 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.61
2026-04-22 16:27:49.590 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.76 | totalMs=34.76
2026-04-22 16:27:50.305 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:27:50.305
2026-04-22 16:27:56.105 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=16:27:56.105
2026-04-22 16:27:56.121 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=15.47
2026-04-22 16:27:56.128 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=23.59 | totalMs=23.59
2026-04-22 16:27:56.131 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=16:27:56.131
2026-04-22 16:27:56.136 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-04-22 16:27:56.142 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.68
2026-04-22 16:27:56.143 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-22 16:27:56.144 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=12.45 | totalMs=12.45
2026-04-22 16:27:58.629 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=16:27:58.629
2026-04-22 16:27:58.686 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=56.29
2026-04-22 16:27:58.686 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=57.22 | totalMs=57.22
2026-04-22 16:27:59.193 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:27:59.193
2026-04-22 16:32:34.122 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:32:34.122
2026-04-22 16:32:34.167 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=44.52
2026-04-22 16:32:34.168 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-22 16:32:34.170 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-22 16:32:34.171 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-22 16:32:34.188 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=16.24
2026-04-22 16:32:34.192 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=3.76
2026-04-22 16:32:34.192 | step 3 | route=IT_Ticket | empId=41073 | apiMs=70.48 | totalMs=70.48
2026-04-22 16:32:34.193 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:32:34.193
2026-04-22 16:32:34.204 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=11.19
2026-04-22 16:32:34.205 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-22 16:32:34.207 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-22 16:32:34.207 | step 3 | route=IT_Ticket | empId=41073 | apiMs=14.23 | totalMs=14.23
2026-04-22 16:32:45.614 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=16:32:45.614
2026-04-22 16:32:46.098 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=483.18
2026-04-22 16:32:46.098 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=484.32 | totalMs=484.32
2026-04-22 16:32:47.621 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=16:32:47.621
2026-04-22 16:32:47.633 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-04-22 16:32:47.637 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=15.48 | totalMs=15.48
2026-04-22 16:34:13.818 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:34:13.818
2026-04-22 16:34:13.847 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=28.72
2026-04-22 16:34:13.851 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=32.79 | totalMs=32.79
2026-04-22 16:34:13.854 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:34:13.854
2026-04-22 16:34:13.875 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=18.2
2026-04-22 16:34:13.880 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=25.69 | totalMs=25.69
2026-04-22 16:34:13.880 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:34:13.880
2026-04-22 16:34:13.904 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.86
2026-04-22 16:34:13.905 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=24.65 | totalMs=24.65
2026-04-22 16:34:14.129 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:34:14.129
2026-04-22 16:34:14.139 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-22 16:34:14.141 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-22 16:34:14.142 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-22 16:34:14.144 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-22 16:34:14.146 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-22 16:34:14.152 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=6.17
2026-04-22 16:34:14.152 | step 3 | route=IT_Ticket | empId=41073 | apiMs=23.79 | totalMs=23.79
2026-04-22 16:34:14.153 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:34:14.153
2026-04-22 16:34:14.155 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-22 16:34:14.156 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-22 16:34:14.157 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-22 16:34:14.158 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.76 | totalMs=4.76
2026-04-22 16:35:23.239 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=16:35:23.239
2026-04-22 16:35:23.470 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=230.98
2026-04-22 16:35:23.471 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=232.19 | totalMs=232.19
2026-04-22 16:35:24.331 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:24.331
2026-04-22 16:35:35.971 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=16:35:35.971
2026-04-22 16:35:36.029 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=IT_Ticket_Update_SPOC | queryMs=56.86
2026-04-22 16:35:36.031 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=59.57 | totalMs=59.57
2026-04-22 16:35:36.031 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=16:35:36.031
2026-04-22 16:35:36.034 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.98
2026-04-22 16:35:36.035 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-22 16:35:36.037 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-22 16:35:36.037 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=5.69 | totalMs=5.69
2026-04-22 16:35:36.260 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=16:35:36.260
2026-04-22 16:35:36.277 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=16.54
2026-04-22 16:35:36.277 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=17.43 | totalMs=17.43
2026-04-22 16:35:36.846 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:36.846
2026-04-22 16:35:56.461 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:35:56.461
2026-04-22 16:35:56.482 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=20.46
2026-04-22 16:35:56.483 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=21.53 | totalMs=21.53
2026-04-22 16:35:57.617 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:57.617
2026-04-22 16:36:02.470 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:36:02.470
2026-04-22 16:36:02.504 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=32.97
2026-04-22 16:36:02.512 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=41.97 | totalMs=41.97
2026-04-22 16:36:02.515 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:36:02.515
2026-04-22 16:36:02.519 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-22 16:36:02.520 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-22 16:36:02.521 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-22 16:36:02.522 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=6.31 | totalMs=6.31
2026-04-22 16:36:06.190 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:36:06.190
2026-04-22 16:36:06.205 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=14.16
2026-04-22 16:36:06.206 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=15.04 | totalMs=15.04
2026-04-22 16:36:06.785 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:06.785
2026-04-22 16:49:42.247 | step 1 | route=IT_Ticket | empId=34215 | query called at=16:49:42.247
2026-04-22 16:49:42.328 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=80.66
2026-04-22 16:49:42.333 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=4.32
2026-04-22 16:49:42.334 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-22 16:49:42.336 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-22 16:49:42.364 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_it_Ticket_Details | queryMs=27.67
2026-04-22 16:49:42.370 | step 2 | route=IT_Ticket | empId=34215 | query=VMS_Comp_login_proc | queryMs=6.09
2026-04-22 16:49:42.371 | step 3 | route=IT_Ticket | empId=34215 | apiMs=124.03 | totalMs=124.03
2026-04-22 16:49:42.371 | step 1 | route=IT_Ticket | empId=34215 | query called at=16:49:42.371
2026-04-22 16:49:42.390 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=18.82
2026-04-22 16:49:42.392 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-22 16:49:42.393 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-22 16:49:42.394 | step 3 | route=IT_Ticket | empId=34215 | apiMs=22.38 | totalMs=22.38
2026-04-22 16:50:23.902 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34215 | query called at=16:50:23.902
2026-04-22 16:50:24.384 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=481.33
2026-04-22 16:50:24.388 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34215 | apiMs=485.41 | totalMs=485.41
2026-04-22 16:50:28.281 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34215 | query called at=16:50:28.281
2026-04-22 16:50:28.300 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=18.18
2026-04-22 16:50:28.303 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34215 | apiMs=22.42 | totalMs=22.42
2026-04-22 16:51:10.825 | step 1 | route=IT_TicketPost | empId=34215 | query called at=16:51:10.825
2026-04-22 16:51:10.849 | step 2 | route=IT_TicketPost | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=23.13
2026-04-22 16:51:10.852 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=27.17 | totalMs=27.17
2026-04-22 16:51:10.855 | step 1 | route=IT_TicketPost | empId=34215 | query called at=16:51:10.855
2026-04-22 16:51:10.874 | step 2 | route=IT_TicketPost | empId=34215 | query=IT_Ticket_Save_SPOC | queryMs=16.1
2026-04-22 16:51:10.876 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=21.25 | totalMs=21.25
2026-04-22 16:51:10.877 | step 1 | route=IT_TicketPost | empId=34215 | query called at=16:51:10.877
2026-04-22 16:51:10.879 | step 2 | route=IT_TicketPost | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-22 16:51:10.879 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=2.43 | totalMs=2.43
2026-04-22 16:51:10.880 | step 1 | route=IT_TicketPost | empId=34215 | query called at=16:51:10.880
2026-04-22 16:51:10.881 | step 2 | route=IT_TicketPost | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-22 16:51:10.881 | step 3 | route=IT_TicketPost | empId=34215 | apiMs=1.63 | totalMs=1.63
2026-04-22 16:51:13.116 | step 1 | route=IT_Ticket | empId=34215 | query called at=16:51:13.116
2026-04-22 16:51:13.127 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-22 16:51:13.131 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-22 16:51:13.136 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-22 16:51:13.140 | step 2 | route=IT_Ticket | empId=34215 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-22 16:51:13.141 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-22 16:51:13.148 | step 2 | route=IT_Ticket | empId=34215 | query=VMS_Comp_login_proc | queryMs=6.24
2026-04-22 16:51:13.148 | step 3 | route=IT_Ticket | empId=34215 | apiMs=32.27 | totalMs=32.27
2026-04-22 16:51:13.149 | step 1 | route=IT_Ticket | empId=34215 | query called at=16:51:13.149
2026-04-22 16:51:13.151 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-22 16:51:13.152 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-22 16:51:13.153 | step 2 | route=IT_Ticket | empId=34215 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-22 16:51:13.154 | step 3 | route=IT_Ticket | empId=34215 | apiMs=4.92 | totalMs=4.92
2026-04-22 17:05:16.191 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:16.191
2026-04-22 17:05:26.219 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=17:05:26.219
2026-04-22 17:05:26.237 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=16.71
2026-04-22 17:05:26.310 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=90.72 | totalMs=90.72
2026-04-22 17:05:26.331 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-04-22).
2026-04-22 17:05:27.263 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=17:05:27.263
2026-04-22 17:05:27.299 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=32.46
2026-04-22 17:05:27.302 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=39.12 | totalMs=39.12
2026-04-22 17:05:28.821 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:28.821
2026-04-22 17:05:38.309 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=17:05:38.309
2026-04-22 17:05:38.321 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=10.7
2026-04-22 17:05:38.328 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=18.11 | totalMs=18.11
2026-04-22 17:05:38.331 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-04-22).
2026-04-22 17:05:38.584 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=17:05:38.584
2026-04-22 17:05:38.600 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=16.12
2026-04-22 17:05:38.601 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=17.07 | totalMs=17.07
2026-04-22 17:05:39.769 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:05:39.769
2026-04-22 17:10:33.808 | step 1 | route=IT_Ticket | empId=69572 | query called at=17:10:33.808
2026-04-22 17:10:33.840 | step 2 | route=IT_Ticket | empId=69572 | query=KPI_IT_Ticket_Details_New | queryMs=30.68
2026-04-22 17:10:33.845 | step 2 | route=IT_Ticket | empId=69572 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-22 17:10:33.849 | step 2 | route=IT_Ticket | empId=69572 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-22 17:10:33.854 | step 2 | route=IT_Ticket | empId=69572 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-22 17:10:33.870 | step 2 | route=IT_Ticket | empId=69572 | query=Kpi_it_Ticket_Details | queryMs=16.05
2026-04-22 17:10:33.875 | step 2 | route=IT_Ticket | empId=69572 | query=VMS_Comp_login_proc | queryMs=4.05
2026-04-22 17:10:33.875 | step 3 | route=IT_Ticket | empId=69572 | apiMs=66.75 | totalMs=66.75
2026-04-22 17:10:33.876 | step 1 | route=IT_Ticket | empId=69572 | query called at=17:10:33.876
2026-04-22 17:10:33.887 | step 2 | route=IT_Ticket | empId=69572 | query=Kpi_HW_Ticket_Details | queryMs=10.77
2026-04-22 17:10:33.889 | step 2 | route=IT_Ticket | empId=69572 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-22 17:10:33.891 | step 2 | route=IT_Ticket | empId=69572 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-22 17:10:33.891 | step 3 | route=IT_Ticket | empId=69572 | apiMs=15.02 | totalMs=15.02
2026-04-22 17:10:57.670 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:10:57.670
2026-04-22 17:10:57.682 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.48
2026-04-22 17:10:57.684 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-22 17:10:57.686 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-04-22 17:10:57.688 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-22 17:10:57.690 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-22 17:10:57.698 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=7.48
2026-04-22 17:10:57.698 | step 3 | route=IT_Ticket | empId=52208 | apiMs=28.78 | totalMs=28.78
2026-04-22 17:10:57.699 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:10:57.699
2026-04-22 17:10:57.701 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-22 17:10:57.703 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-22 17:10:57.704 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-22 17:10:57.705 | step 3 | route=IT_Ticket | empId=52208 | apiMs=5.38 | totalMs=5.38
2026-04-22 17:11:06.866 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=17:11:06.866
2026-04-22 17:11:07.181 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=311.65
2026-04-22 17:11:07.185 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=319.06 | totalMs=319.06
2026-04-22 17:11:09.685 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=17:11:09.685
2026-04-22 17:11:09.754 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=64.31
2026-04-22 17:11:09.758 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=72.12 | totalMs=72.12
2026-04-22 17:11:46.536 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:11:46.536
2026-04-22 17:11:46.553 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=17.02
2026-04-22 17:11:46.554 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=18.15 | totalMs=18.15
2026-04-22 17:11:46.554 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:11:46.554
2026-04-22 17:11:46.637 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=82.57
2026-04-22 17:11:46.652 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=97.77 | totalMs=97.77
2026-04-22 17:11:46.653 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:11:46.653
2026-04-22 17:11:46.700 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=47.2
2026-04-22 17:11:46.701 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=48.41 | totalMs=48.41
2026-04-22 17:11:51.018 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:11:51.018
2026-04-22 17:11:51.027 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.19
2026-04-22 17:11:51.029 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-22 17:11:51.030 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-22 17:11:51.032 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-22 17:11:51.033 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-22 17:11:51.037 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=3.64
2026-04-22 17:11:51.037 | step 3 | route=IT_Ticket | empId=52208 | apiMs=19.85 | totalMs=19.85
2026-04-22 17:11:51.038 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:11:51.038
2026-04-22 17:11:51.039 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-22 17:11:51.041 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-22 17:11:51.042 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-22 17:11:51.042 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.40 | totalMs=4.40
2026-04-22 17:14:47.458 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=17:14:47.458
2026-04-22 17:14:47.570 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=111.72
2026-04-22 17:14:47.570 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=112.82 | totalMs=112.82
2026-04-22 17:14:48.058 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:14:48.058
2026-04-22 17:15:08.647 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=17:15:08.647
2026-04-22 17:15:08.694 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=46.47
2026-04-22 17:15:08.706 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=59.08 | totalMs=59.08
2026-04-22 17:15:08.707 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=17:15:08.707
2026-04-22 17:15:08.715 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.86
2026-04-22 17:15:08.723 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-04-22 17:15:08.732 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-04-22 17:15:08.732 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=25.28 | totalMs=25.28
2026-04-22 17:15:11.745 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=17:15:11.745
2026-04-22 17:15:11.783 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=37.79
2026-04-22 17:15:11.783 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=38.76 | totalMs=38.76
2026-04-22 17:15:12.108 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:15:12.108
2026-04-22 17:15:35.936 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:15:35.936
2026-04-22 17:30:32.396 | step 1 | route=IT_Ticket | empId=6770 | query called at=17:30:32.396
2026-04-22 17:30:32.422 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=25.77
2026-04-22 17:30:32.426 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-22 17:30:32.430 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-22 17:30:32.434 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-22 17:30:32.448 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=14.11
2026-04-22 17:30:32.451 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=2.92
2026-04-22 17:30:32.452 | step 3 | route=IT_Ticket | empId=6770 | apiMs=55.93 | totalMs=55.93
2026-04-22 17:30:32.452 | step 1 | route=IT_Ticket | empId=6770 | query called at=17:30:32.452
2026-04-22 17:30:32.462 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=9.33
2026-04-22 17:30:32.463 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-22 17:30:32.464 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-22 17:30:32.464 | step 3 | route=IT_Ticket | empId=6770 | apiMs=12.15 | totalMs=12.15
2026-04-22 17:30:36.956 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=17:30:36.956
2026-04-22 17:30:37.053 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=97.19
2026-04-22 17:30:37.054 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=98.19 | totalMs=98.19
2026-04-22 17:30:38.123 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=17:30:38.123
2026-04-22 17:30:38.134 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-04-22 17:30:38.135 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=11.57 | totalMs=11.57
2026-04-22 17:31:29.409 | step 1 | route=IT_TicketPost | empId=6770 | query called at=17:31:29.409
2026-04-22 17:31:29.419 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-22 17:31:29.420 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=10.87 | totalMs=10.87
2026-04-22 17:31:29.420 | step 1 | route=IT_TicketPost | empId=6770 | query called at=17:31:29.420
2026-04-22 17:31:29.442 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=21.12
2026-04-22 17:31:29.444 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=23.79 | totalMs=23.79
2026-04-22 17:31:29.444 | step 1 | route=IT_TicketPost | empId=6770 | query called at=17:31:29.444
2026-04-22 17:31:29.446 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-22 17:31:29.447 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.15 | totalMs=2.15
2026-04-22 17:31:30.499 | step 1 | route=IT_Ticket | empId=6770 | query called at=17:31:30.499
2026-04-22 17:31:30.510 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-22 17:31:30.511 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-22 17:31:30.512 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-22 17:31:30.514 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-22 17:31:30.515 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-04-22 17:31:30.519 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=3.82
2026-04-22 17:31:30.520 | step 3 | route=IT_Ticket | empId=6770 | apiMs=20.53 | totalMs=20.53
2026-04-22 17:31:30.520 | step 1 | route=IT_Ticket | empId=6770 | query called at=17:31:30.520
2026-04-22 17:31:30.522 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-22 17:31:30.523 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-22 17:31:30.524 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-04-22 17:31:30.525 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.28 | totalMs=4.28
2026-04-22 17:32:06.150 | step 1 | route=IT_Ticket_Report | empId=6770 | query called at=17:32:06.150
2026-04-22 17:32:06.702 | step 2 | route=IT_Ticket_Report | empId=6770 | query=kpi_it_ticket_report_page_proc | queryMs=551.39
2026-04-22 17:32:06.706 | step 3 | route=IT_Ticket_Report | empId=6770 | apiMs=556.04 | totalMs=556.04
2026-04-22 17:32:07.134 | step 4 | route=pageRenderd | empId=6770 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:32:07.134
2026-04-22 18:19:30.281 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:19:30.281
2026-04-22 18:19:30.324 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=42.65
2026-04-22 18:19:30.326 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-22 18:19:30.327 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-22 18:19:30.329 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-22 18:19:30.356 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=27.06
2026-04-22 18:19:30.363 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=6.13
2026-04-22 18:19:30.363 | step 3 | route=IT_Ticket | empId=60438 | apiMs=82.46 | totalMs=82.46
2026-04-22 18:19:30.364 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:19:30.364
2026-04-22 18:19:30.383 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=19.15
2026-04-22 18:19:30.384 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-22 18:19:30.386 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-22 18:19:30.386 | step 3 | route=IT_Ticket | empId=60438 | apiMs=22.41 | totalMs=22.41
2026-04-22 18:19:36.998 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:19:36.998
2026-04-22 18:19:37.059 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=57.29
2026-04-22 18:19:37.062 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=64.27 | totalMs=64.27
2026-04-22 18:19:39.276 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:19:39.276
2026-04-22 18:19:39.328 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=51.8
2026-04-22 18:19:39.329 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=52.84 | totalMs=52.84
2026-04-22 18:20:12.533 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:20:12.533
2026-04-22 18:20:12.543 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-22 18:20:12.544 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=11.23 | totalMs=11.23
2026-04-22 18:20:12.545 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:20:12.545
2026-04-22 18:20:12.563 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=17.81
2026-04-22 18:20:12.565 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=20.22 | totalMs=20.22
2026-04-22 18:20:12.565 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:20:12.565
2026-04-22 18:20:12.568 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-22 18:20:12.568 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.65 | totalMs=2.65
2026-04-22 18:20:12.568 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:20:12.568
2026-04-22 18:20:12.570 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-22 18:20:12.570 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.69 | totalMs=1.69
2026-04-22 18:20:12.897 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:20:12.897
2026-04-22 18:20:12.907 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-04-22 18:20:12.908 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-22 18:20:12.910 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-22 18:20:12.911 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-22 18:20:12.912 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-04-22 18:20:12.914 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.37
2026-04-22 18:20:12.914 | step 3 | route=IT_Ticket | empId=60438 | apiMs=17.68 | totalMs=17.68
2026-04-22 18:20:12.915 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:20:12.915
2026-04-22 18:20:12.916 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-22 18:20:12.917 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-22 18:20:12.919 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-22 18:20:12.919 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.26 | totalMs=4.26
2026-04-22 18:20:20.138 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:20:20.138
2026-04-22 18:20:20.197 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.71
2026-04-22 18:20:20.200 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=62.32 | totalMs=62.32
2026-04-22 18:20:23.019 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:20:23.019
2026-04-22 18:20:23.029 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-22 18:20:23.030 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=10.94 | totalMs=10.94
2026-04-22 18:21:15.772 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:21:15.772
2026-04-22 18:21:15.783 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-22 18:21:15.784 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=11.36 | totalMs=11.36
2026-04-22 18:21:15.784 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:21:15.784
2026-04-22 18:21:15.797 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=11.92
2026-04-22 18:21:15.800 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=15.40 | totalMs=15.40
2026-04-22 18:21:15.800 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:21:15.800
2026-04-22 18:21:15.802 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-04-22 18:21:15.803 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.40 | totalMs=2.40
2026-04-22 18:21:15.803 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:21:15.803
2026-04-22 18:21:15.804 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-22 18:21:15.805 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.64 | totalMs=1.64
2026-04-22 18:21:16.084 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:21:16.084
2026-04-22 18:21:16.095 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-22 18:21:16.097 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-22 18:21:16.098 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-22 18:21:16.099 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-22 18:21:16.101 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-22 18:21:16.108 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=6.74
2026-04-22 18:21:16.108 | step 3 | route=IT_Ticket | empId=60438 | apiMs=23.97 | totalMs=23.97
2026-04-22 18:21:16.109 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:21:16.109
2026-04-22 18:21:16.110 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-22 18:21:16.112 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-22 18:21:16.113 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-22 18:21:16.113 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.87 | totalMs=4.87
2026-04-22 18:21:23.972 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:21:23.972
2026-04-22 18:21:24.030 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.28
2026-04-22 18:21:24.033 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=61.41 | totalMs=61.41
2026-04-22 18:21:25.914 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:21:25.914
2026-04-22 18:21:25.925 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-04-22 18:21:25.926 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=11.51 | totalMs=11.51
2026-04-22 18:22:29.965 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:22:29.965
2026-04-22 18:22:29.976 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-22 18:22:29.977 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=11.83 | totalMs=11.83
2026-04-22 18:22:29.978 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:22:29.978
2026-04-22 18:22:31.411 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=1432.95
2026-04-22 18:22:31.416 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1,437.71 | totalMs=1,437.71
2026-04-22 18:22:31.416 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:22:31.416
2026-04-22 18:22:31.418 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-22 18:22:31.419 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.80 | totalMs=2.80
2026-04-22 18:22:31.419 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:22:31.419
2026-04-22 18:22:31.421 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-22 18:22:31.421 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.69 | totalMs=1.69
2026-04-22 18:22:31.774 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:22:31.774
2026-04-22 18:22:31.785 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-04-22 18:22:31.787 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-22 18:22:31.788 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-22 18:22:31.790 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-22 18:22:31.792 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-22 18:22:31.793 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.47
2026-04-22 18:22:31.794 | step 3 | route=IT_Ticket | empId=60438 | apiMs=20.00 | totalMs=20.00
2026-04-22 18:22:31.794 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:22:31.794
2026-04-22 18:22:31.796 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-22 18:22:31.798 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-22 18:22:31.799 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-22 18:22:31.799 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.93 | totalMs=4.93
2026-04-22 18:22:37.290 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:22:37.290
2026-04-22 18:22:37.326 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=35.98
2026-04-22 18:22:37.327 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=37.07 | totalMs=37.07
2026-04-22 18:22:38.067 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:22:38.067
2026-04-22 18:23:11.223 | step 1 | route=IT_Ticket_Report | empId=51052 | query called at=18:23:11.223
2026-04-22 18:23:12.379 | step 2 | route=IT_Ticket_Report | empId=51052 | query=kpi_it_ticket_report_page_proc | queryMs=1154.83
2026-04-22 18:23:12.382 | step 3 | route=IT_Ticket_Report | empId=51052 | apiMs=1,159.20 | totalMs=1,159.20
2026-04-22 18:23:12.846 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:23:12.846
2026-04-22 18:36:41.362 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:36:41.362
2026-04-22 18:36:41.407 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=43.95
2026-04-22 18:36:41.409 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-22 18:36:41.410 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-22 18:36:41.412 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-22 18:36:41.438 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=26.39
2026-04-22 18:36:41.444 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.1
2026-04-22 18:36:41.445 | step 3 | route=IT_Ticket | empId=61350 | apiMs=82.78 | totalMs=82.78
2026-04-22 18:36:41.445 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:36:41.445
2026-04-22 18:36:41.464 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=18.22
2026-04-22 18:36:41.466 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-22 18:36:41.467 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-22 18:36:41.468 | step 3 | route=IT_Ticket | empId=61350 | apiMs=22.06 | totalMs=22.06
2026-04-22 18:36:51.419 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:36:51.419
2026-04-22 18:36:51.478 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.95
2026-04-22 18:36:51.478 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=59.67 | totalMs=59.67
2026-04-22 18:36:54.002 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:36:54.002
2026-04-22 18:36:54.013 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-22 18:36:54.013 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=11.11 | totalMs=11.11
2026-04-22 18:37:50.593 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:37:50.593
2026-04-22 18:37:50.604 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-04-22 18:37:50.605 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=11.98 | totalMs=11.98
2026-04-22 18:37:50.605 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:37:50.605
2026-04-22 18:37:50.650 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=43.81
2026-04-22 18:37:50.652 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=46.41 | totalMs=46.41
2026-04-22 18:37:50.652 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:37:50.652
2026-04-22 18:37:50.677 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.66
2026-04-22 18:37:50.678 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=25.54 | totalMs=25.54
2026-04-22 18:37:50.678 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:37:50.678
2026-04-22 18:37:50.680 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-22 18:37:50.680 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.83 | totalMs=1.83
2026-04-22 18:37:50.955 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:37:50.955
2026-04-22 18:37:50.966 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-22 18:37:50.968 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-22 18:37:50.969 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-22 18:37:50.971 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-22 18:37:50.973 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-04-22 18:37:50.979 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.7
2026-04-22 18:37:50.979 | step 3 | route=IT_Ticket | empId=61350 | apiMs=23.96 | totalMs=23.96
2026-04-22 18:37:50.980 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:37:50.980
2026-04-22 18:37:50.981 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-22 18:37:50.983 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-22 18:37:50.984 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-22 18:37:50.984 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.73 | totalMs=4.73
2026-04-22 20:13:11.273 | step 5 | route=dashboard | empId=GLA0140 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-22 20:19:40.482 | step 1 | route=Ticket_SPOC_Approve | empId=44423 | query called at=20:19:40.482
2026-04-22 20:19:40.547 | step 2 | route=Ticket_SPOC_Approve | empId=44423 | query=IT_TIcket_SPOCApp_Report | queryMs=64.45
2026-04-22 20:19:40.551 | step 3 | route=Ticket_SPOC_Approve | empId=44423 | apiMs=68.56 | totalMs=68.56
2026-04-22 20:19:40.982 | step 4 | route=pageRenderd | empId=44423 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 20:19:40.982
2026-04-22 20:19:43.880 | step 1 | route=DesignTicketReport | empId=44423 | query called at=20:19:43.880
2026-04-22 20:19:44.184 | step 2 | route=DesignTicketReport | empId=44423 | query=DesignTicket_Report_proc | queryMs=303.55
2026-04-22 20:19:44.188 | step 3 | route=DesignTicketReport | empId=44423 | apiMs=307.54 | totalMs=307.54
2026-04-22 20:19:44.657 | step 4 | route=pageRenderd | empId=44423 | Page=DESIGNER TICKET REPORT | page fully loaded at : 20:19:44.657
2026-04-22 20:19:46.450 | step 1 | route=DesignerTicket | empId=44423 | query called at=20:19:46.450
2026-04-22 20:19:46.482 | step 2 | route=DesignerTicket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=28.68
2026-04-22 20:19:46.485 | step 3 | route=DesignerTicket | empId=44423 | apiMs=34.80 | totalMs=34.80
2026-04-22 20:19:46.485 | step 1 | route=DesignerTicket | empId=44423 | query called at=20:19:46.485
2026-04-22 20:19:46.487 | step 2 | route=DesignerTicket | empId=44423 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-22 20:19:46.487 | step 3 | route=DesignerTicket | empId=44423 | apiMs=1.87 | totalMs=1.87
2026-04-22 20:19:46.488 | step 1 | route=DesignerTicket | empId=44423 | query called at=20:19:46.488
2026-04-22 20:19:46.508 | step 2 | route=DesignerTicket | empId=44423 | query=Desginer_Typeof_Works_Master_Proc | queryMs=19.38
2026-04-22 20:19:46.508 | step 3 | route=DesignerTicket | empId=44423 | apiMs=20.05 | totalMs=20.05
2026-04-22 23:52:34.292 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-24 09:07:53.582 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:07:53.582
2026-04-24 09:07:53.645 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=61.71
2026-04-24 09:07:53.649 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-24 09:07:53.653 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-24 09:07:53.670 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=14.1
2026-04-24 09:07:53.707 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=36.54
2026-04-24 09:07:53.714 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=6.14
2026-04-24 09:07:53.714 | step 3 | route=IT_Ticket | empId=57442 | apiMs=131.53 | totalMs=131.53
2026-04-24 09:07:53.714 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:07:53.714
2026-04-24 09:07:53.744 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=28.81
2026-04-24 09:07:53.750 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=6.11
2026-04-24 09:07:53.761 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=10.75
2026-04-24 09:07:53.761 | step 3 | route=IT_Ticket | empId=57442 | apiMs=47.03 | totalMs=47.03
2026-04-24 09:08:00.128 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:08:00.128
2026-04-24 09:08:00.403 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=274.79
2026-04-24 09:08:00.404 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=275.92 | totalMs=275.92
2026-04-24 09:08:04.615 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:08:04.615
2026-04-24 09:08:04.652 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=36.04
2026-04-24 09:08:04.655 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=39.98 | totalMs=39.98
2026-04-24 09:08:34.577 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:08:34.577
2026-04-24 09:08:34.588 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-24 09:08:34.591 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.04 | totalMs=14.04
2026-04-24 09:08:34.594 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:08:34.594
2026-04-24 09:08:34.686 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=88.86
2026-04-24 09:08:34.688 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=94.26 | totalMs=94.26
2026-04-24 09:08:34.689 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:08:34.689
2026-04-24 09:08:34.691 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.97
2026-04-24 09:08:34.692 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.86 | totalMs=2.86
2026-04-24 09:08:36.091 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:08:36.091
2026-04-24 09:08:36.101 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-24 09:08:36.103 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-24 09:08:36.105 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-24 09:08:36.106 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-24 09:08:36.108 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-24 09:08:36.109 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-24 09:08:36.110 | step 3 | route=IT_Ticket | empId=57442 | apiMs=18.99 | totalMs=18.99
2026-04-24 09:08:36.110 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:08:36.110
2026-04-24 09:08:36.112 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-24 09:08:36.113 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-24 09:08:36.114 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-24 09:08:36.115 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.63 | totalMs=4.63
2026-04-24 09:08:58.623 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:08:58.623
2026-04-24 09:08:58.891 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=267.63
2026-04-24 09:08:58.895 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=271.57 | totalMs=271.57
2026-04-24 09:09:00.642 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:09:00.642
2026-04-24 09:09:00.726 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=83.75
2026-04-24 09:09:00.729 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=87.71 | totalMs=87.71
2026-04-24 09:09:30.213 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:09:30.213
2026-04-24 09:09:30.224 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-04-24 09:09:30.228 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.97 | totalMs=14.97
2026-04-24 09:09:30.231 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:09:30.231
2026-04-24 09:09:30.243 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=9.33
2026-04-24 09:09:30.246 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.86 | totalMs=14.86
2026-04-24 09:09:30.246 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:09:30.246
2026-04-24 09:09:30.249 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-04-24 09:09:30.249 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=3.02 | totalMs=3.02
2026-04-24 09:09:32.427 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:09:32.427
2026-04-24 09:09:32.438 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-24 09:09:32.440 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-24 09:09:32.441 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-24 09:09:32.443 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-24 09:09:32.445 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-24 09:09:32.446 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=1.49
2026-04-24 09:09:32.447 | step 3 | route=IT_Ticket | empId=57442 | apiMs=19.22 | totalMs=19.22
2026-04-24 09:09:32.447 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:09:32.447
2026-04-24 09:09:32.449 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-24 09:09:32.451 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-24 09:09:32.452 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-24 09:09:32.452 | step 3 | route=IT_Ticket | empId=57442 | apiMs=5.07 | totalMs=5.07
2026-04-24 09:10:22.613 | step 1 | route=IT_Ticket | empId=41437 | query called at=09:10:22.613
2026-04-24 09:10:22.624 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-24 09:10:22.630 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=2.55
2026-04-24 09:10:22.634 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-24 09:10:22.640 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=2.7
2026-04-24 09:10:22.641 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-24 09:10:22.643 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-24 09:10:22.644 | step 3 | route=IT_Ticket | empId=41437 | apiMs=30.10 | totalMs=30.10
2026-04-24 09:10:22.644 | step 1 | route=IT_Ticket | empId=41437 | query called at=09:10:22.644
2026-04-24 09:10:22.646 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-24 09:10:22.648 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-24 09:10:22.649 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-24 09:10:22.649 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.99 | totalMs=4.99
2026-04-24 09:10:34.310 | step 1 | route=HW_TicketFun | empId= | query called at=09:10:34.310
2026-04-24 09:10:34.333 | step 2 | route=HW_TicketFun | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=22
2026-04-24 09:10:34.334 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=23.21 | totalMs=23.21
2026-04-24 09:11:07.353 | step 1 | route=HW_TicketPost | empId=41437 | query called at=09:11:07.353
2026-04-24 09:11:07.382 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=27.85
2026-04-24 09:11:07.385 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=32.08 | totalMs=32.08
2026-04-24 09:11:07.388 | step 1 | route=HW_TicketPost | empId=41437 | query called at=09:11:07.388
2026-04-24 09:11:07.393 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-24 09:11:07.393 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=4.98 | totalMs=4.98
2026-04-24 09:11:07.394 | step 1 | route=HW_TicketPost | empId=41437 | query called at=09:11:07.394
2026-04-24 09:11:07.395 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-24 09:11:07.396 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=1.86 | totalMs=1.86
2026-04-24 09:11:07.396 | step 1 | route=HW_TicketPost | empId=41437 | query called at=09:11:07.396
2026-04-24 09:11:07.445 | step 2 | route=HW_TicketPost | empId=41437 | query=hw_ticket_save_proc_kpi | queryMs=48.8 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGAPUSHANAM TULASHIRAMAN/GRA0081, 7, need to toner [super market], 1, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGAPUSHANAM TULASHIRAMAN/GRA0081,@type_iss=7,@issue_Describ=need to toner [super market],@severity=1,@compid=10,@date=24-Apr-2026,@Emplno=41437,@filepath=,@filepath2=,@mod_id=2)
2026-04-24 09:11:07.453 | step 5 | route=HW_TicketPost | empId=41437 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGAPUSHANAM TULASHIRAMAN/GRA0081, 7, need to toner [super market], 1, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGAPUSHANAM TULASHIRAMAN/GRA0081,@type_iss=7,@issue_Describ=need to toner [super market],@severity=1,@compid=10,@date=24-Apr-2026,@Emplno=41437,@filepath=,@filepath2=,@mod_id=2)
2026-04-24 09:11:07.678 | step 1 | route=IT_Ticket | empId=41437 | query called at=09:11:07.678
2026-04-24 09:11:07.689 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-24 09:11:07.691 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-24 09:11:07.692 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-24 09:11:07.694 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-24 09:11:07.695 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-24 09:11:07.697 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=1.31
2026-04-24 09:11:07.697 | step 3 | route=IT_Ticket | empId=41437 | apiMs=19.33 | totalMs=19.33
2026-04-24 09:11:07.698 | step 1 | route=IT_Ticket | empId=41437 | query called at=09:11:07.698
2026-04-24 09:11:07.699 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-24 09:11:07.701 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-24 09:11:07.702 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-24 09:11:07.702 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.50 | totalMs=4.50
2026-04-24 09:12:27.729 | step 1 | route=IT_Ticket | empId=41437 | query called at=09:12:27.729
2026-04-24 09:12:27.739 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-24 09:12:27.741 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-24 09:12:27.742 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-24 09:12:27.743 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-24 09:12:27.745 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-24 09:12:27.746 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=1.09
2026-04-24 09:12:27.747 | step 3 | route=IT_Ticket | empId=41437 | apiMs=17.92 | totalMs=17.92
2026-04-24 09:12:27.747 | step 1 | route=IT_Ticket | empId=41437 | query called at=09:12:27.747
2026-04-24 09:12:27.749 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=2.13
2026-04-24 09:12:27.751 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-24 09:12:27.752 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-24 09:12:27.752 | step 3 | route=IT_Ticket | empId=41437 | apiMs=5.24 | totalMs=5.24
2026-04-24 09:12:33.870 | step 1 | route=HW_Ticket_Report | empId=41437 | query called at=09:12:33.870
2026-04-24 09:12:34.761 | step 2 | route=HW_Ticket_Report | empId=41437 | query=hw_ticket_report_kpi_proc | queryMs=890.66
2026-04-24 09:12:34.762 | step 3 | route=HW_Ticket_Report | empId=41437 | apiMs=891.91 | totalMs=891.91
2026-04-24 09:12:37.830 | step 4 | route=pageRenderd | empId=41437 | Page=HW TICKET REPORT | page fully loaded at : 09:12:37.830
2026-04-24 09:13:00.745 | step 1 | route=IT_Ticket | empId=41437 | query called at=09:13:00.745
2026-04-24 09:13:00.760 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=14.3
2026-04-24 09:13:00.772 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=8.77
2026-04-24 09:13:00.780 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=5.12
2026-04-24 09:13:00.789 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=5.41
2026-04-24 09:13:00.797 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=7.94
2026-04-24 09:13:00.806 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=8.05
2026-04-24 09:13:00.807 | step 3 | route=IT_Ticket | empId=41437 | apiMs=61.61 | totalMs=61.61
2026-04-24 09:13:00.807 | step 1 | route=IT_Ticket | empId=41437 | query called at=09:13:00.807
2026-04-24 09:13:00.814 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=6.55
2026-04-24 09:13:00.823 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=7.89
2026-04-24 09:13:00.832 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-04-24 09:13:00.832 | step 3 | route=IT_Ticket | empId=41437 | apiMs=24.99 | totalMs=24.99
2026-04-24 09:13:11.277 | step 1 | route=HW_TicketFun | empId= | query called at=09:13:11.277
2026-04-24 09:13:11.289 | step 2 | route=HW_TicketFun | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=11.4
2026-04-24 09:13:11.292 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.64 | totalMs=15.64
2026-04-24 09:13:24.117 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:13:24.117
2026-04-24 09:13:24.629 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=511.34
2026-04-24 09:13:24.630 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=512.38 | totalMs=512.38
2026-04-24 09:13:26.942 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:13:26.942
2026-04-24 09:13:27.358 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=415.46
2026-04-24 09:13:27.361 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=419.51 | totalMs=419.51
2026-04-24 09:13:53.558 | step 1 | route=HW_TicketPost | empId=41437 | query called at=09:13:53.558
2026-04-24 09:13:53.606 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=47.49
2026-04-24 09:13:53.609 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=51.31 | totalMs=51.31
2026-04-24 09:13:53.612 | step 1 | route=HW_TicketPost | empId=41437 | query called at=09:13:53.612
2026-04-24 09:13:53.624 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.12
2026-04-24 09:13:53.625 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=12.27 | totalMs=12.27
2026-04-24 09:13:53.625 | step 1 | route=HW_TicketPost | empId=41437 | query called at=09:13:53.625
2026-04-24 09:13:53.633 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=7.75
2026-04-24 09:13:53.634 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=8.60 | totalMs=8.60
2026-04-24 09:13:53.634 | step 1 | route=HW_TicketPost | empId=41437 | query called at=09:13:53.634
2026-04-24 09:13:53.655 | step 2 | route=HW_TicketPost | empId=41437 | query=hw_ticket_save_proc_kpi | queryMs=20.26
2026-04-24 09:13:53.668 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=33.69 | totalMs=33.69
2026-04-24 09:13:55.158 | step 1 | route=IT_Ticket | empId=41437 | query called at=09:13:55.158
2026-04-24 09:13:55.169 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-24 09:13:55.171 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-04-24 09:13:55.173 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-24 09:13:55.175 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-24 09:13:55.176 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-24 09:13:55.178 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=1.33
2026-04-24 09:13:55.178 | step 3 | route=IT_Ticket | empId=41437 | apiMs=20.43 | totalMs=20.43
2026-04-24 09:13:55.179 | step 1 | route=IT_Ticket | empId=41437 | query called at=09:13:55.179
2026-04-24 09:13:55.181 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-24 09:13:55.182 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-24 09:13:55.183 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-24 09:13:55.184 | step 3 | route=IT_Ticket | empId=41437 | apiMs=4.61 | totalMs=4.61
2026-04-24 09:15:00.888 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:15:00.888
2026-04-24 09:15:00.909 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=19.75
2026-04-24 09:15:00.912 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=24.14 | totalMs=24.14
2026-04-24 09:15:00.916 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:15:00.916
2026-04-24 09:15:00.992 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=73.59
2026-04-24 09:15:00.998 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=82.82 | totalMs=82.82
2026-04-24 09:15:00.999 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:15:00.999
2026-04-24 09:15:01.001 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.16
2026-04-24 09:15:01.002 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.97 | totalMs=2.97
2026-04-24 09:15:02.902 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:15:02.902
2026-04-24 09:15:02.913 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-04-24 09:15:02.915 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.78
2026-04-24 09:15:02.917 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-24 09:15:02.919 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-04-24 09:15:02.921 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.76
2026-04-24 09:15:02.923 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=1.83
2026-04-24 09:15:02.924 | step 3 | route=IT_Ticket | empId=57442 | apiMs=22.04 | totalMs=22.04
2026-04-24 09:15:02.924 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:15:02.924
2026-04-24 09:15:02.926 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-04-24 09:15:02.928 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-24 09:15:02.930 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-24 09:15:02.930 | step 3 | route=IT_Ticket | empId=57442 | apiMs=5.68 | totalMs=5.68
2026-04-24 09:15:57.139 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:15:57.139
2026-04-24 09:15:57.383 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=242.69
2026-04-24 09:15:57.386 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=246.61 | totalMs=246.61
2026-04-24 09:15:57.927 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:15:57.927
2026-04-24 09:16:03.710 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:16:03.710
2026-04-24 09:16:03.777 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=66.93
2026-04-24 09:16:03.789 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=79.63 | totalMs=79.63
2026-04-24 09:16:03.790 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:16:03.790
2026-04-24 09:16:03.798 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.85
2026-04-24 09:16:03.806 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.84
2026-04-24 09:16:03.815 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.23
2026-04-24 09:16:03.815 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=25.44 | totalMs=25.44
2026-04-24 09:16:06.258 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:16:06.258
2026-04-24 09:16:06.292 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=33.65
2026-04-24 09:16:06.293 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=34.60 | totalMs=34.60
2026-04-24 09:16:06.934 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:16:06.934
2026-04-24 09:16:11.861 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:16:11.861
2026-04-24 09:16:11.874 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=12.93
2026-04-24 09:16:11.878 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=17.29 | totalMs=17.29
2026-04-24 09:16:11.879 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:16:11.879
2026-04-24 09:16:11.883 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.41
2026-04-24 09:16:11.886 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.17
2026-04-24 09:16:11.889 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.63
2026-04-24 09:16:11.889 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=10.77 | totalMs=10.77
2026-04-24 09:16:14.444 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:16:14.444
2026-04-24 09:16:14.484 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=39.51
2026-04-24 09:16:14.485 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=40.60 | totalMs=40.60
2026-04-24 09:16:14.913 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:16:14.913
2026-04-24 09:16:21.822 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:16:21.822
2026-04-24 09:16:21.844 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=20.67
2026-04-24 09:16:21.845 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=23.07 | totalMs=23.07
2026-04-24 09:16:21.846 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:16:21.846
2026-04-24 09:16:21.848 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-24 09:16:21.849 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-24 09:16:21.850 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-24 09:16:21.851 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=4.65 | totalMs=4.65
2026-04-24 09:16:24.564 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:16:24.564
2026-04-24 09:16:24.590 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=25.44
2026-04-24 09:16:24.591 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=26.36 | totalMs=26.36
2026-04-24 09:16:25.047 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:16:25.047
2026-04-24 09:22:47.385 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:22:47.385
2026-04-24 09:22:47.400 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.88
2026-04-24 09:22:47.406 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.77
2026-04-24 09:22:47.410 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-24 09:22:47.414 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-24 09:22:47.416 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-24 09:22:47.418 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.12
2026-04-24 09:22:47.419 | step 3 | route=IT_Ticket | empId=51415 | apiMs=33.80 | totalMs=33.80
2026-04-24 09:22:47.419 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:22:47.419
2026-04-24 09:22:47.421 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-04-24 09:22:47.423 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-24 09:22:47.425 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.65
2026-04-24 09:22:47.425 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.87 | totalMs=5.87
2026-04-24 09:22:52.127 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=09:22:52.127
2026-04-24 09:22:52.185 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=57.29
2026-04-24 09:22:52.185 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.36 | totalMs=58.36
2026-04-24 09:22:54.197 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=09:22:54.197
2026-04-24 09:22:54.235 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=37.18
2026-04-24 09:22:54.239 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=41.39 | totalMs=41.39
2026-04-24 09:23:10.214 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:23:10.214
2026-04-24 09:23:10.225 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-04-24 09:23:10.228 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.53 | totalMs=14.53
2026-04-24 09:23:10.231 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:23:10.231
2026-04-24 09:23:10.418 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=184.07
2026-04-24 09:23:10.453 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=222.23 | totalMs=222.23
2026-04-24 09:23:10.454 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:23:10.454
2026-04-24 09:23:10.457 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.16
2026-04-24 09:23:10.457 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.04 | totalMs=3.04
2026-04-24 09:23:10.457 | step 1 | route=IT_TicketPost | empId=51415 | query called at=09:23:10.457
2026-04-24 09:23:10.459 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-24 09:23:10.460 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.33 | totalMs=2.33
2026-04-24 09:23:12.990 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:23:12.990
2026-04-24 09:23:13.001 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-24 09:23:13.002 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-24 09:23:13.005 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-24 09:23:13.006 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-24 09:23:13.008 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-24 09:23:13.010 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.07
2026-04-24 09:23:13.011 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.75 | totalMs=20.75
2026-04-24 09:23:13.011 | step 1 | route=IT_Ticket | empId=51415 | query called at=09:23:13.011
2026-04-24 09:23:13.013 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-24 09:23:13.015 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-24 09:23:13.016 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-24 09:23:13.017 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.37 | totalMs=5.37
2026-04-24 09:24:00.795 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:24:00.795
2026-04-24 09:24:00.831 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.09
2026-04-24 09:24:00.831 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.11 | totalMs=36.11
2026-04-24 09:24:01.454 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:24:01.454
2026-04-24 09:24:05.304 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:24:05.304
2026-04-24 09:24:05.345 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=40.5
2026-04-24 09:24:05.352 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=48.25 | totalMs=48.25
2026-04-24 09:24:05.355 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:24:05.355
2026-04-24 09:24:05.360 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-24 09:24:05.361 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-24 09:24:05.367 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.39
2026-04-24 09:24:05.367 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=11.88 | totalMs=11.88
2026-04-24 09:24:08.926 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:24:08.926
2026-04-24 09:24:08.996 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=69.14
2026-04-24 09:24:08.997 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=70.09 | totalMs=70.09
2026-04-24 09:24:09.478 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:24:09.478
2026-04-24 10:17:50.088 | step 1 | route=IT_Ticket | empId=53918 | query called at=10:17:50.088
2026-04-24 10:17:50.175 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=87.19
2026-04-24 10:17:50.177 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-04-24 10:17:50.180 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=1.83
2026-04-24 10:17:50.181 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-24 10:17:50.251 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_it_Ticket_Details | queryMs=69.55
2026-04-24 10:17:50.266 | step 2 | route=IT_Ticket | empId=53918 | query=VMS_Comp_login_proc | queryMs=15.16
2026-04-24 10:17:50.267 | step 3 | route=IT_Ticket | empId=53918 | apiMs=178.99 | totalMs=178.99
2026-04-24 10:17:50.267 | step 1 | route=IT_Ticket | empId=53918 | query called at=10:17:50.267
2026-04-24 10:17:50.309 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=41.52
2026-04-24 10:17:50.311 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=1.92
2026-04-24 10:17:50.313 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=1.64
2026-04-24 10:17:50.314 | step 3 | route=IT_Ticket | empId=53918 | apiMs=46.40 | totalMs=46.40
2026-04-24 10:18:28.957 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53918 | query called at=10:18:28.957
2026-04-24 10:18:29.505 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=548.06
2026-04-24 10:18:29.506 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53918 | apiMs=549.20 | totalMs=549.20
2026-04-24 10:18:35.862 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53918 | query called at=10:18:35.862
2026-04-24 10:18:35.874 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-04-24 10:18:35.877 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53918 | apiMs=15.20 | totalMs=15.20
2026-04-24 10:21:43.382 | step 1 | route=IT_TicketPost | empId=53918 | query called at=10:21:43.382
2026-04-24 10:21:43.408 | step 2 | route=IT_TicketPost | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=25.48
2026-04-24 10:21:43.411 | step 3 | route=IT_TicketPost | empId=53918 | apiMs=29.08 | totalMs=29.08
2026-04-24 10:21:43.414 | step 1 | route=IT_TicketPost | empId=53918 | query called at=10:21:43.414
2026-04-24 10:21:43.505 | step 2 | route=IT_TicketPost | empId=53918 | query=IT_Ticket_Save_SPOC | queryMs=89
2026-04-24 10:21:43.537 | step 3 | route=IT_TicketPost | empId=53918 | apiMs=122.99 | totalMs=122.99
2026-04-24 10:21:43.537 | step 1 | route=IT_TicketPost | empId=53918 | query called at=10:21:43.537
2026-04-24 10:21:43.584 | step 2 | route=IT_TicketPost | empId=53918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=46.9
2026-04-24 10:21:43.585 | step 3 | route=IT_TicketPost | empId=53918 | apiMs=47.76 | totalMs=47.76
2026-04-24 10:21:43.807 | step 1 | route=IT_Ticket | empId=53918 | query called at=10:21:43.807
2026-04-24 10:21:43.833 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=25.65
2026-04-24 10:21:43.853 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=19.24
2026-04-24 10:21:43.869 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=16
2026-04-24 10:21:43.878 | step 2 | route=IT_Ticket | empId=53918 | query=KPI_IT_Ticket_Details_New | queryMs=8.95
2026-04-24 10:21:43.887 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_it_Ticket_Details | queryMs=8.83
2026-04-24 10:21:43.900 | step 2 | route=IT_Ticket | empId=53918 | query=VMS_Comp_login_proc | queryMs=11.81
2026-04-24 10:21:43.900 | step 3 | route=IT_Ticket | empId=53918 | apiMs=93.13 | totalMs=93.13
2026-04-24 10:21:43.900 | step 1 | route=IT_Ticket | empId=53918 | query called at=10:21:43.900
2026-04-24 10:21:43.910 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=9.02
2026-04-24 10:21:43.917 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=7.21
2026-04-24 10:21:43.919 | step 2 | route=IT_Ticket | empId=53918 | query=Kpi_HW_Ticket_Details | queryMs=1.59
2026-04-24 10:21:43.920 | step 3 | route=IT_Ticket | empId=53918 | apiMs=19.20 | totalMs=19.20
2026-04-24 10:50:34.734 | step 1 | route=IT_Ticket | empId=413 | query called at=10:50:34.734
2026-04-24 10:50:34.776 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=41.74
2026-04-24 10:50:34.778 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-24 10:50:34.779 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-24 10:50:34.780 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-24 10:50:34.798 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_it_Ticket_Details | queryMs=17.52
2026-04-24 10:50:34.802 | step 2 | route=IT_Ticket | empId=413 | query=VMS_Comp_login_proc | queryMs=4.27
2026-04-24 10:50:34.803 | step 3 | route=IT_Ticket | empId=413 | apiMs=69.09 | totalMs=69.09
2026-04-24 10:50:34.803 | step 1 | route=IT_Ticket | empId=413 | query called at=10:50:34.803
2026-04-24 10:50:34.818 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=14.57
2026-04-24 10:50:34.820 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-24 10:50:34.821 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-24 10:50:34.821 | step 3 | route=IT_Ticket | empId=413 | apiMs=18.01 | totalMs=18.01
2026-04-24 10:50:55.856 | step 1 | route=Ticket_Entry_SPOC_Module | empId=413 | query called at=10:50:55.856
2026-04-24 10:50:56.122 | step 2 | route=Ticket_Entry_SPOC_Module | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=265.93
2026-04-24 10:50:56.125 | step 3 | route=Ticket_Entry_SPOC_Module | empId=413 | apiMs=269.54 | totalMs=269.54
2026-04-24 10:50:57.753 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=413 | query called at=10:50:57.753
2026-04-24 10:50:57.769 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=15.46
2026-04-24 10:50:57.772 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=413 | apiMs=19.10 | totalMs=19.10
2026-04-24 10:51:22.846 | step 1 | route=IT_TicketPost | empId=413 | query called at=10:51:22.846
2026-04-24 10:51:22.857 | step 2 | route=IT_TicketPost | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-24 10:51:22.860 | step 3 | route=IT_TicketPost | empId=413 | apiMs=13.99 | totalMs=13.99
2026-04-24 10:51:22.863 | step 1 | route=IT_TicketPost | empId=413 | query called at=10:51:22.863
2026-04-24 10:51:22.976 | step 2 | route=IT_TicketPost | empId=413 | query=IT_Ticket_Save_SPOC | queryMs=110.49
2026-04-24 10:51:22.986 | step 3 | route=IT_TicketPost | empId=413 | apiMs=123.45 | totalMs=123.45
2026-04-24 10:51:22.987 | step 1 | route=IT_TicketPost | empId=413 | query called at=10:51:22.987
2026-04-24 10:51:23.012 | step 2 | route=IT_TicketPost | empId=413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.19
2026-04-24 10:51:23.013 | step 3 | route=IT_TicketPost | empId=413 | apiMs=26.03 | totalMs=26.03
2026-04-24 10:51:23.239 | step 1 | route=IT_Ticket | empId=413 | query called at=10:51:23.239
2026-04-24 10:51:23.251 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=12.19
2026-04-24 10:51:23.255 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=3.3
2026-04-24 10:51:23.259 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=3.38
2026-04-24 10:51:23.260 | step 2 | route=IT_Ticket | empId=413 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-24 10:51:23.262 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-24 10:51:23.268 | step 2 | route=IT_Ticket | empId=413 | query=VMS_Comp_login_proc | queryMs=5.8
2026-04-24 10:51:23.268 | step 3 | route=IT_Ticket | empId=413 | apiMs=29.44 | totalMs=29.44
2026-04-24 10:51:23.268 | step 1 | route=IT_Ticket | empId=413 | query called at=10:51:23.268
2026-04-24 10:51:23.270 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-24 10:51:23.271 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-24 10:51:23.273 | step 2 | route=IT_Ticket | empId=413 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-24 10:51:23.273 | step 3 | route=IT_Ticket | empId=413 | apiMs=4.52 | totalMs=4.52
2026-04-24 10:51:25.508 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:51:25.508
2026-04-24 10:51:25.519 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-24 10:51:25.521 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-24 10:51:25.522 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-24 10:51:25.523 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-24 10:51:25.525 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-24 10:51:25.526 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=1.2
2026-04-24 10:51:25.527 | step 3 | route=IT_Ticket | empId=43405 | apiMs=18.45 | totalMs=18.45
2026-04-24 10:51:25.527 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:51:25.527
2026-04-24 10:51:25.529 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-24 10:51:25.530 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-24 10:51:25.531 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-24 10:51:25.532 | step 3 | route=IT_Ticket | empId=43405 | apiMs=4.27 | totalMs=4.27
2026-04-24 10:51:39.857 | step 1 | route=HW_TicketFun | empId= | query called at=10:51:39.857
2026-04-24 10:51:39.868 | step 2 | route=HW_TicketFun | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=10.08
2026-04-24 10:51:39.871 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.78 | totalMs=13.78
2026-04-24 10:51:54.717 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:51:54.717
2026-04-24 10:51:54.739 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=21.07
2026-04-24 10:51:54.742 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=24.86 | totalMs=24.86
2026-04-24 10:51:54.745 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:51:54.745
2026-04-24 10:51:54.749 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-04-24 10:51:54.749 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=4.54 | totalMs=4.54
2026-04-24 10:51:54.750 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:51:54.750
2026-04-24 10:51:54.751 | step 2 | route=HW_TicketPost | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-24 10:51:54.752 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=1.85 | totalMs=1.85
2026-04-24 10:51:54.752 | step 1 | route=HW_TicketPost | empId=43405 | query called at=10:51:54.752
2026-04-24 10:51:54.767 | step 2 | route=HW_TicketPost | empId=43405 | query=hw_ticket_save_proc_kpi | queryMs=14.61
2026-04-24 10:51:54.768 | step 3 | route=HW_TicketPost | empId=43405 | apiMs=16.36 | totalMs=16.36
2026-04-24 10:51:55.048 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:51:55.048
2026-04-24 10:51:55.058 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-24 10:51:55.060 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-24 10:51:55.061 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-24 10:51:55.063 | step 2 | route=IT_Ticket | empId=43405 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-24 10:51:55.064 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-24 10:51:55.066 | step 2 | route=IT_Ticket | empId=43405 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-24 10:51:55.066 | step 3 | route=IT_Ticket | empId=43405 | apiMs=18.80 | totalMs=18.80
2026-04-24 10:51:55.067 | step 1 | route=IT_Ticket | empId=43405 | query called at=10:51:55.067
2026-04-24 10:51:55.068 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-24 10:51:55.070 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-24 10:51:55.071 | step 2 | route=IT_Ticket | empId=43405 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-24 10:51:55.071 | step 3 | route=IT_Ticket | empId=43405 | apiMs=4.27 | totalMs=4.27
2026-04-24 11:05:33.902 | step 5 | route=dashboard | empId=GPM0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-24 11:16:22.772 | step 1 | route=IT_Ticket | empId=56156 | query called at=11:16:22.772
2026-04-24 11:16:22.817 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=44.13
2026-04-24 11:16:22.822 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-24 11:16:22.826 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-24 11:16:22.830 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-24 11:16:22.874 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=43.92
2026-04-24 11:16:22.880 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=5.25
2026-04-24 11:16:22.880 | step 3 | route=IT_Ticket | empId=56156 | apiMs=107.43 | totalMs=107.43
2026-04-24 11:16:22.880 | step 1 | route=IT_Ticket | empId=56156 | query called at=11:16:22.880
2026-04-24 11:16:22.900 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=19.18
2026-04-24 11:16:22.901 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-24 11:16:22.903 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-24 11:16:22.903 | step 3 | route=IT_Ticket | empId=56156 | apiMs=22.54 | totalMs=22.54
2026-04-24 11:16:29.751 | step 1 | route=Ticket_Entry_SPOC_Module | empId=56156 | query called at=11:16:29.751
2026-04-24 11:16:30.191 | step 2 | route=Ticket_Entry_SPOC_Module | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=437.37
2026-04-24 11:16:30.194 | step 3 | route=Ticket_Entry_SPOC_Module | empId=56156 | apiMs=443.32 | totalMs=443.32
2026-04-24 11:16:31.597 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query called at=11:16:31.597
2026-04-24 11:16:32.633 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1033.02
2026-04-24 11:16:32.636 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=56156 | apiMs=1,039.08 | totalMs=1,039.08
2026-04-24 11:17:58.086 | step 1 | route=IT_TicketPost | empId=56156 | query called at=11:17:58.086
2026-04-24 11:17:58.098 | step 2 | route=IT_TicketPost | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-04-24 11:17:58.098 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=12.48 | totalMs=12.48
2026-04-24 11:17:58.099 | step 1 | route=IT_TicketPost | empId=56156 | query called at=11:17:58.099
2026-04-24 11:17:58.130 | step 2 | route=IT_TicketPost | empId=56156 | query=IT_Ticket_Save_SPOC | queryMs=31.26
2026-04-24 11:17:58.134 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=35.06 | totalMs=35.06
2026-04-24 11:17:58.134 | step 1 | route=IT_TicketPost | empId=56156 | query called at=11:17:58.134
2026-04-24 11:17:58.137 | step 2 | route=IT_TicketPost | empId=56156 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-24 11:17:58.137 | step 3 | route=IT_TicketPost | empId=56156 | apiMs=2.57 | totalMs=2.57
2026-04-24 11:17:58.358 | step 1 | route=IT_Ticket | empId=56156 | query called at=11:17:58.358
2026-04-24 11:17:58.368 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-04-24 11:17:58.370 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-24 11:17:58.371 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-24 11:17:58.373 | step 2 | route=IT_Ticket | empId=56156 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-24 11:17:58.374 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-24 11:17:58.381 | step 2 | route=IT_Ticket | empId=56156 | query=VMS_Comp_login_proc | queryMs=5.78
2026-04-24 11:17:58.381 | step 3 | route=IT_Ticket | empId=56156 | apiMs=22.95 | totalMs=22.95
2026-04-24 11:17:58.381 | step 1 | route=IT_Ticket | empId=56156 | query called at=11:17:58.381
2026-04-24 11:17:58.383 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-24 11:17:58.385 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-24 11:17:58.386 | step 2 | route=IT_Ticket | empId=56156 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-24 11:17:58.386 | step 3 | route=IT_Ticket | empId=56156 | apiMs=4.79 | totalMs=4.79
2026-04-24 11:18:37.590 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=11:18:37.590
2026-04-24 11:18:37.678 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=87.29
2026-04-24 11:18:37.678 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=88.46 | totalMs=88.46
2026-04-24 11:18:38.122 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:18:38.122
2026-04-24 11:18:41.890 | step 1 | route=SPOC_Entry_Save | empId=37542 | query called at=11:18:41.890
2026-04-24 11:18:41.954 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=IT_Ticket_Update_SPOC | queryMs=63.67
2026-04-24 11:18:41.959 | step 3 | route=SPOC_Entry_Save | empId=37542 | apiMs=69.20 | totalMs=69.20
2026-04-24 11:18:41.964 | step 1 | route=SPOC_Entry_Save | empId=37542 | query called at=11:18:41.964
2026-04-24 11:18:41.968 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-24 11:18:41.970 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-24 11:18:41.971 | step 2 | route=SPOC_Entry_Save | empId=37542 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-24 11:18:41.971 | step 3 | route=SPOC_Entry_Save | empId=37542 | apiMs=7.40 | totalMs=7.40
2026-04-24 11:18:42.193 | step 1 | route=Ticket_SPOC_Approve | empId=37542 | query called at=11:18:42.193
2026-04-24 11:18:42.211 | step 2 | route=Ticket_SPOC_Approve | empId=37542 | query=IT_TIcket_SPOCApp_Report | queryMs=18.1
2026-04-24 11:18:42.212 | step 3 | route=Ticket_SPOC_Approve | empId=37542 | apiMs=18.97 | totalMs=18.97
2026-04-24 11:18:42.533 | step 4 | route=pageRenderd | empId=37542 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:18:42.533
2026-04-24 11:24:36.825 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:24:36.825
2026-04-24 11:24:36.871 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=45.38
2026-04-24 11:24:36.876 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-24 11:24:36.880 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-24 11:24:36.884 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-24 11:24:36.924 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=39.22
2026-04-24 11:24:36.930 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=5.99
2026-04-24 11:24:36.930 | step 3 | route=IT_Ticket | empId=51701 | apiMs=104.80 | totalMs=104.80
2026-04-24 11:24:36.931 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:24:36.931
2026-04-24 11:24:36.960 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=29.01
2026-04-24 11:24:36.961 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-24 11:24:36.963 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-24 11:24:36.963 | step 3 | route=IT_Ticket | empId=51701 | apiMs=32.27 | totalMs=32.27
2026-04-24 11:25:17.964 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=11:25:17.964
2026-04-24 11:25:18.280 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=315.34
2026-04-24 11:25:18.283 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=319.00 | totalMs=319.00
2026-04-24 11:25:21.326 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=11:25:21.326
2026-04-24 11:25:21.397 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=70.87
2026-04-24 11:25:21.401 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=75.10 | totalMs=75.10
2026-04-24 11:26:19.640 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:26:19.640
2026-04-24 11:26:19.653 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=12.24
2026-04-24 11:26:19.656 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=16.04 | totalMs=16.04
2026-04-24 11:26:19.659 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:26:19.659
2026-04-24 11:26:19.686 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=23.96
2026-04-24 11:26:19.688 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=29.13 | totalMs=29.13
2026-04-24 11:26:19.688 | step 1 | route=IT_TicketPost | empId=51701 | query called at=11:26:19.688
2026-04-24 11:26:19.691 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-24 11:26:19.691 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=2.48 | totalMs=2.48
2026-04-24 11:26:21.566 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:26:21.566
2026-04-24 11:26:21.578 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=11.04
2026-04-24 11:26:21.579 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-24 11:26:21.581 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-24 11:26:21.582 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-24 11:26:21.583 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-04-24 11:26:21.589 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=5.84
2026-04-24 11:26:21.590 | step 3 | route=IT_Ticket | empId=51701 | apiMs=23.67 | totalMs=23.67
2026-04-24 11:26:21.590 | step 1 | route=IT_Ticket | empId=51701 | query called at=11:26:21.590
2026-04-24 11:26:21.592 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-04-24 11:26:21.593 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-24 11:26:21.594 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-24 11:26:21.595 | step 3 | route=IT_Ticket | empId=51701 | apiMs=4.62 | totalMs=4.62
2026-04-24 11:29:50.272 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:29:50.272
2026-04-24 11:29:50.283 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-04-24 11:29:50.285 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-24 11:29:50.286 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-24 11:29:50.288 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-24 11:29:50.290 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-04-24 11:29:50.291 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-24 11:29:50.292 | step 3 | route=IT_Ticket | empId=28059 | apiMs=19.99 | totalMs=19.99
2026-04-24 11:29:50.292 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:29:50.292
2026-04-24 11:29:50.294 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-24 11:29:50.296 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-24 11:29:50.297 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-24 11:29:50.297 | step 3 | route=IT_Ticket | empId=28059 | apiMs=4.94 | totalMs=4.94
2026-04-24 11:30:16.995 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=11:30:16.995
2026-04-24 11:30:17.645 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=650.13
2026-04-24 11:30:17.649 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=654.40 | totalMs=654.40
2026-04-24 11:30:20.428 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=11:30:20.428
2026-04-24 11:30:20.461 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=31.83
2026-04-24 11:30:20.464 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=35.58 | totalMs=35.58
2026-04-24 11:35:17.633 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:35:17.633
2026-04-24 11:35:17.665 | step 2 | route=IT_TicketPost | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=31.13
2026-04-24 11:35:17.668 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=35.00 | totalMs=35.00
2026-04-24 11:35:17.671 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:35:17.671
2026-04-24 11:35:17.693 | step 2 | route=IT_TicketPost | empId=28059 | query=IT_Ticket_Save_SPOC | queryMs=18.84
2026-04-24 11:35:17.694 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=23.13 | totalMs=23.13
2026-04-24 11:35:17.695 | step 1 | route=IT_TicketPost | empId=28059 | query called at=11:35:17.695
2026-04-24 11:35:17.709 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.6
2026-04-24 11:35:17.709 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=14.39 | totalMs=14.39
2026-04-24 11:35:19.654 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:35:19.654
2026-04-24 11:35:19.665 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-24 11:35:19.669 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-24 11:35:19.673 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-24 11:35:19.675 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-24 11:35:19.702 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=27.18
2026-04-24 11:35:19.708 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=5.16
2026-04-24 11:35:19.708 | step 3 | route=IT_Ticket | empId=28059 | apiMs=53.67 | totalMs=53.67
2026-04-24 11:35:19.709 | step 1 | route=IT_Ticket | empId=28059 | query called at=11:35:19.709
2026-04-24 11:35:19.728 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=18.53
2026-04-24 11:35:19.729 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-24 11:35:19.730 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-24 11:35:19.730 | step 3 | route=IT_Ticket | empId=28059 | apiMs=21.80 | totalMs=21.80
2026-04-24 11:39:00.638 | step 1 | route=IT_Ticket | empId=53606 | query called at=11:39:00.638
2026-04-24 11:39:00.683 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=43.67
2026-04-24 11:39:00.687 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-24 11:39:00.691 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-24 11:39:00.696 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-24 11:39:00.725 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=28.39
2026-04-24 11:39:00.726 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=1.1
2026-04-24 11:39:00.726 | step 3 | route=IT_Ticket | empId=53606 | apiMs=87.91 | totalMs=87.91
2026-04-24 11:39:00.727 | step 1 | route=IT_Ticket | empId=53606 | query called at=11:39:00.727
2026-04-24 11:39:00.747 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=19.31
2026-04-24 11:39:00.748 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-24 11:39:00.749 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-24 11:39:00.750 | step 3 | route=IT_Ticket | empId=53606 | apiMs=22.75 | totalMs=22.75
2026-04-24 11:39:12.072 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=11:39:12.072
2026-04-24 11:39:12.339 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=266.3
2026-04-24 11:39:12.339 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=267.30 | totalMs=267.30
2026-04-24 11:39:13.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=11:39:13.577
2026-04-24 11:39:13.588 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-04-24 11:39:13.591 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=14.95 | totalMs=14.95
2026-04-24 11:40:20.788 | step 1 | route=IT_TicketPost | empId=53606 | query called at=11:40:20.788
2026-04-24 11:40:20.801 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-04-24 11:40:20.801 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=12.91 | totalMs=12.91
2026-04-24 11:40:20.802 | step 1 | route=IT_TicketPost | empId=53606 | query called at=11:40:20.802
2026-04-24 11:40:21.139 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=337.08
2026-04-24 11:40:21.142 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=340.12 | totalMs=340.12
2026-04-24 11:40:21.142 | step 1 | route=IT_TicketPost | empId=53606 | query called at=11:40:21.142
2026-04-24 11:40:21.145 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-24 11:40:21.145 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=2.57 | totalMs=2.57
2026-04-24 11:40:21.145 | step 1 | route=IT_TicketPost | empId=53606 | query called at=11:40:21.145
2026-04-24 11:40:21.147 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-24 11:40:21.147 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=1.79 | totalMs=1.79
2026-04-24 11:40:24.356 | step 1 | route=IT_Ticket | empId=53606 | query called at=11:40:24.356
2026-04-24 11:40:24.367 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-24 11:40:24.369 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-24 11:40:24.370 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-24 11:40:24.372 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-24 11:40:24.373 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-24 11:40:24.380 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=6.25
2026-04-24 11:40:24.380 | step 3 | route=IT_Ticket | empId=53606 | apiMs=24.28 | totalMs=24.28
2026-04-24 11:40:24.381 | step 1 | route=IT_Ticket | empId=53606 | query called at=11:40:24.381
2026-04-24 11:40:24.382 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-24 11:40:24.384 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-24 11:40:24.385 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-24 11:40:24.386 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.91 | totalMs=4.91
2026-04-24 11:42:23.414 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:42:23.414
2026-04-24 11:42:23.427 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.03
2026-04-24 11:42:23.432 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-24 11:42:23.435 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-24 11:42:23.439 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-24 11:42:23.440 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-24 11:42:23.444 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.48
2026-04-24 11:42:23.445 | step 3 | route=IT_Ticket | empId=51415 | apiMs=30.45 | totalMs=30.45
2026-04-24 11:42:23.445 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:42:23.445
2026-04-24 11:42:23.446 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-24 11:42:23.448 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-24 11:42:23.449 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-24 11:42:23.449 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.88 | totalMs=3.88
2026-04-24 11:42:28.311 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:42:28.311
2026-04-24 11:42:28.367 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.79
2026-04-24 11:42:28.367 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.88 | totalMs=55.88
2026-04-24 11:42:32.078 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:42:32.078
2026-04-24 11:42:32.112 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.55
2026-04-24 11:42:32.115 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=36.70 | totalMs=36.70
2026-04-24 11:44:08.435 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:08.435
2026-04-24 11:44:08.446 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-24 11:44:08.450 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.22 | totalMs=14.22
2026-04-24 11:44:08.453 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:44:08.453
2026-04-24 11:44:08.467 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.36 | Error=SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 2037 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=Sec_trn_inwardmas S1 Left join Sec_trn_inwardDet S2 on S1.EtyNo = S2.EtyNo LEft Join Inward_Against_PO_Tbl S22 On S1.EtyNO = S22.Inw_Eno  Left Join GrnMaster G1 on cast(S1.Division_Code as varchar (2)) = cast(G1.Division_Code as varchar (2)) And cast(S1.GPNo as varchar (50)) = cast(G1.GPNO as varchar (50)) and S1.GpDate = G1.GpDate Left join Sec_Division() S4 on S1.Division_Code = S4.Nos Left join FITSOCKS.dbo.Socks_Gate_Pass_GrnNo_Fn() SG On S1.GPNo= SG.GPNO And S1.GPDATE = SG.GPDATE And S1.PARTY = SG.PARTY Left join EXIM.dbo.Export_MaterialInward_Link_Details E1 On S1.Etyno = E1.Inward_Etyno Left join FITERP1314.dbo.Pur_Grn_Mas F1 On S1.Gpno=F1.GateInwId And S1.GpDate=F1.GateInWDate And 5=S1.Division_Code Left join FITERP1314.dbo.Prod_Recpt_MAs F2 On S1.Gpno=F2.GateInwId And S1.GpDate=F2.GateInWDate And 5=S1.Division_Code Left join OFFSET_PRINTING.dbo.Pur_Grn_Mas F3 On S1.Gpno=F3.GateInwId And S1.GpDate=F3.GateInWDate And 3=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F4 On S1.Gpno=F4.GateInwId And S1.GpDate=F4.GateInWDate And 2=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F5 On S1.Gpno=F5.GateInwId And S1.GpDate=F5.GateInWDate And 8=S1.Division_Code Left join LOTMASTER F6 On S1.Gpno=F6.Gpno And S1.GpDate=F6.GpDate And S1.Division_Code=F6.Sec_division Left join Vehicle_Travell_Expense_Master F7 On F7.InWard_EntryNo = S1.Etyno Where  F7.InWard_EntryNo Is Null And Cast(S1.Etydate As Date) >=DateAdd(YEAR,-1,Cast(GETDATE() As Date)) And Cancel_Flag = 0 And G1.GRNDATE Is Null And G1.GRNNO Is Null And E1.Inward_Etyno Is NUll And F6.Gpno Is null And F6.GpDate Is null And (SG.GPNo Is Null Or SG.GPDate is Null Or SG.InvNo Is Null Or SG.InvDate Is NUll) And (F1.GateInwId Is Null And F1.GateInWDate Is null) And (F2.GateInwId Is Null And F2.GateInWDate Is null)  And (F3.GateInwId Is Null And F3.GateInWDate Is null) And (F4.GateInwId Is Null And F4.GateInWDate Is null) And (F5.GateInwId Is Null And F5.GateInWDate Is null)   And S4.Nos in(1,4,5,7, 10),@Severity_Iss=1,@Module_id=6,@Comp_id=2600,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-04-24 11:44:08.474 | step 5 | route=IT_TicketPost | empId=51415 | action=IT Ticket Entry Save - ERROR | error => SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 2037 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=Sec_trn_inwardmas S1 Left join Sec_trn_inwardDet S2 on S1.EtyNo = S2.EtyNo LEft Join Inward_Against_PO_Tbl S22 On S1.EtyNO = S22.Inw_Eno  Left Join GrnMaster G1 on cast(S1.Division_Code as varchar (2)) = cast(G1.Division_Code as varchar (2)) And cast(S1.GPNo as varchar (50)) = cast(G1.GPNO as varchar (50)) and S1.GpDate = G1.GpDate Left join Sec_Division() S4 on S1.Division_Code = S4.Nos Left join FITSOCKS.dbo.Socks_Gate_Pass_GrnNo_Fn() SG On S1.GPNo= SG.GPNO And S1.GPDATE = SG.GPDATE And S1.PARTY = SG.PARTY Left join EXIM.dbo.Export_MaterialInward_Link_Details E1 On S1.Etyno = E1.Inward_Etyno Left join FITERP1314.dbo.Pur_Grn_Mas F1 On S1.Gpno=F1.GateInwId And S1.GpDate=F1.GateInWDate And 5=S1.Division_Code Left join FITERP1314.dbo.Prod_Recpt_MAs F2 On S1.Gpno=F2.GateInwId And S1.GpDate=F2.GateInWDate And 5=S1.Division_Code Left join OFFSET_PRINTING.dbo.Pur_Grn_Mas F3 On S1.Gpno=F3.GateInwId And S1.GpDate=F3.GateInWDate And 3=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F4 On S1.Gpno=F4.GateInwId And S1.GpDate=F4.GateInWDate And 2=S1.Division_Code Left join GAR_PRINT.dbo.Pur_Grn_Mas F5 On S1.Gpno=F5.GateInwId And S1.GpDate=F5.GateInWDate And 8=S1.Division_Code Left join LOTMASTER F6 On S1.Gpno=F6.Gpno And S1.GpDate=F6.GpDate And S1.Division_Code=F6.Sec_division Left join Vehicle_Travell_Expense_Master F7 On F7.InWard_EntryNo = S1.Etyno Where  F7.InWard_EntryNo Is Null And Cast(S1.Etydate As Date) >=DateAdd(YEAR,-1,Cast(GETDATE() As Date)) And Cancel_Flag = 0 And G1.GRNDATE Is Null And G1.GRNNO Is Null And E1.Inward_Etyno Is NUll And F6.Gpno Is null And F6.GpDate Is null And (SG.GPNo Is Null Or SG.GPDate is Null Or SG.InvNo Is Null Or SG.InvDate Is NUll) And (F1.GateInwId Is Null And F1.GateInWDate Is null) And (F2.GateInwId Is Null And F2.GateInWDate Is null)  And (F3.GateInwId Is Null And F3.GateInWDate Is null) And (F4.GateInwId Is Null And F4.GateInWDate Is null) And (F5.GateInwId Is Null And F5.GateInWDate Is null)   And S4.Nos in(1,4,5,7, 10),@Severity_Iss=1,@Module_id=6,@Comp_id=2600,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-04-24 11:44:08.825 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:08.825
2026-04-24 11:44:08.836 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-24 11:44:08.838 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-04-24 11:44:08.840 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-04-24 11:44:08.842 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-24 11:44:08.843 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-04-24 11:44:08.850 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.94
2026-04-24 11:44:08.850 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.62 | totalMs=24.62
2026-04-24 11:44:08.850 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:08.850
2026-04-24 11:44:08.852 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-24 11:44:08.854 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-24 11:44:08.855 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-24 11:44:08.856 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.23 | totalMs=5.23
2026-04-24 11:44:29.261 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:44:29.261
2026-04-24 11:44:29.365 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=103.12
2026-04-24 11:44:29.368 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=107.11 | totalMs=107.11
2026-04-24 11:44:51.457 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:44:51.457
2026-04-24 11:44:51.473 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.47
2026-04-24 11:44:51.477 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=19.45 | totalMs=19.45
2026-04-24 11:45:03.296 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:03.296
2026-04-24 11:45:03.308 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-04-24 11:45:03.311 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.21 | totalMs=15.21
2026-04-24 11:45:03.312 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:03.312
2026-04-24 11:45:03.330 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=17.57
2026-04-24 11:45:03.331 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.50 | totalMs=19.50
2026-04-24 11:45:03.332 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:03.332
2026-04-24 11:45:03.333 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-24 11:45:03.334 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.05 | totalMs=2.05
2026-04-24 11:45:03.334 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:03.334
2026-04-24 11:45:03.335 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-24 11:45:03.335 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.36 | totalMs=1.36
2026-04-24 11:45:06.251 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:45:06.251
2026-04-24 11:45:06.274 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=22.22
2026-04-24 11:45:06.289 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.19
2026-04-24 11:45:06.306 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.81
2026-04-24 11:45:06.321 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.98
2026-04-24 11:45:06.330 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=7.94
2026-04-24 11:45:06.341 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=10.59
2026-04-24 11:45:06.342 | step 3 | route=IT_Ticket | empId=51415 | apiMs=90.59 | totalMs=90.59
2026-04-24 11:45:06.342 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:45:06.342
2026-04-24 11:45:06.350 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=6.99
2026-04-24 11:45:06.362 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=12.04
2026-04-24 11:45:06.379 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=15.8
2026-04-24 11:45:06.379 | step 3 | route=IT_Ticket | empId=51415 | apiMs=36.77 | totalMs=36.77
2026-04-24 11:45:17.411 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:45:17.411
2026-04-24 11:45:17.444 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.35
2026-04-24 11:45:17.447 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=36.16 | totalMs=36.16
2026-04-24 11:45:22.529 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:45:22.529
2026-04-24 11:45:22.540 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-04-24 11:45:22.544 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.78 | totalMs=14.78
2026-04-24 11:45:33.128 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:33.128
2026-04-24 11:45:33.137 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.02
2026-04-24 11:45:33.141 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.89 | totalMs=12.89
2026-04-24 11:45:33.143 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:33.143
2026-04-24 11:45:33.162 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=15.68
2026-04-24 11:45:33.164 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=20.51 | totalMs=20.51
2026-04-24 11:45:33.164 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:33.164
2026-04-24 11:45:33.166 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-24 11:45:33.167 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.30 | totalMs=2.30
2026-04-24 11:45:33.167 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:33.167
2026-04-24 11:45:33.168 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-24 11:45:33.169 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.54 | totalMs=1.54
2026-04-24 11:45:36.223 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:45:36.223
2026-04-24 11:45:36.233 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-24 11:45:36.235 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-04-24 11:45:36.237 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-24 11:45:36.238 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-24 11:45:36.239 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-24 11:45:36.244 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.94
2026-04-24 11:45:36.244 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.39 | totalMs=21.39
2026-04-24 11:45:36.245 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:45:36.245
2026-04-24 11:45:36.246 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-24 11:45:36.247 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-24 11:45:36.248 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-24 11:45:36.248 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.73 | totalMs=3.73
2026-04-24 11:45:45.866 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:45:45.866
2026-04-24 11:45:45.921 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.83
2026-04-24 11:45:45.922 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=55.73 | totalMs=55.73
2026-04-24 11:45:50.140 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:45:50.140
2026-04-24 11:45:50.186 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=45.64
2026-04-24 11:45:50.189 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=49.24 | totalMs=49.24
2026-04-24 11:46:00.065 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:00.065
2026-04-24 11:46:00.080 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.85
2026-04-24 11:46:00.084 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=18.77 | totalMs=18.77
2026-04-24 11:46:00.087 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:00.087
2026-04-24 11:46:00.125 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=35.73
2026-04-24 11:46:00.138 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=51.02 | totalMs=51.02
2026-04-24 11:46:00.138 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:00.138
2026-04-24 11:46:00.146 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.75
2026-04-24 11:46:00.147 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.62 | totalMs=8.62
2026-04-24 11:46:00.147 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:00.147
2026-04-24 11:46:00.155 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.18
2026-04-24 11:46:00.155 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.96 | totalMs=7.96
2026-04-24 11:46:02.340 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:46:02.340
2026-04-24 11:46:02.356 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.93
2026-04-24 11:46:02.365 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-04-24 11:46:02.373 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-24 11:46:02.381 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-24 11:46:02.390 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.1
2026-04-24 11:46:02.393 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.9
2026-04-24 11:46:02.393 | step 3 | route=IT_Ticket | empId=51415 | apiMs=53.49 | totalMs=53.49
2026-04-24 11:46:02.394 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:46:02.394
2026-04-24 11:46:02.396 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.03
2026-04-24 11:46:02.398 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-24 11:46:02.399 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-24 11:46:02.400 | step 3 | route=IT_Ticket | empId=51415 | apiMs=6.12 | totalMs=6.12
2026-04-24 11:46:12.030 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:46:12.030
2026-04-24 11:46:12.087 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.8
2026-04-24 11:46:12.090 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.79 | totalMs=59.79
2026-04-24 11:46:15.337 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:46:15.337
2026-04-24 11:46:15.348 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-04-24 11:46:15.351 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.29 | totalMs=14.29
2026-04-24 11:46:21.717 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:21.717
2026-04-24 11:46:21.728 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-24 11:46:21.731 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.05 | totalMs=14.05
2026-04-24 11:46:21.734 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:21.734
2026-04-24 11:46:22.565 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=828.07
2026-04-24 11:46:22.836 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1,101.10 | totalMs=1,101.10
2026-04-24 11:46:22.836 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:22.836
2026-04-24 11:46:22.838 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-24 11:46:22.838 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.41 | totalMs=2.41
2026-04-24 11:46:22.839 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:22.839
2026-04-24 11:46:22.840 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-24 11:46:22.841 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.76 | totalMs=1.76
2026-04-24 11:46:24.979 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:46:24.979
2026-04-24 11:46:24.990 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-24 11:46:24.991 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-24 11:46:24.993 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-24 11:46:24.994 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-24 11:46:24.995 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-24 11:46:24.997 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.17
2026-04-24 11:46:24.997 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.82 | totalMs=17.82
2026-04-24 11:46:24.998 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:46:24.998
2026-04-24 11:46:24.999 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-24 11:46:25.000 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-24 11:46:25.002 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-24 11:46:25.002 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.15 | totalMs=4.15
2026-04-24 11:46:31.732 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:46:31.732
2026-04-24 11:46:31.787 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.7
2026-04-24 11:46:31.791 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.55 | totalMs=58.55
2026-04-24 11:46:33.697 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:46:33.697
2026-04-24 11:46:33.738 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=40.4
2026-04-24 11:46:33.741 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=44.35 | totalMs=44.35
2026-04-24 11:46:47.383 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:47.383
2026-04-24 11:46:47.402 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=18.01
2026-04-24 11:46:47.405 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.00 | totalMs=22.00
2026-04-24 11:46:47.408 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:47.408
2026-04-24 11:46:47.452 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=41.06
2026-04-24 11:46:47.465 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=56.65 | totalMs=56.65
2026-04-24 11:46:47.465 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:47.465
2026-04-24 11:46:47.474 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.45
2026-04-24 11:46:47.474 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.27 | totalMs=9.27
2026-04-24 11:46:47.475 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:46:47.475
2026-04-24 11:46:47.483 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.37
2026-04-24 11:46:47.483 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.05 | totalMs=8.05
2026-04-24 11:46:49.531 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:46:49.531
2026-04-24 11:46:49.542 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-24 11:46:49.544 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-24 11:46:49.545 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-24 11:46:49.546 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-24 11:46:49.548 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-24 11:46:49.550 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.42
2026-04-24 11:46:49.550 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.28 | totalMs=19.28
2026-04-24 11:46:49.551 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:46:49.551
2026-04-24 11:46:49.552 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-24 11:46:49.553 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-24 11:46:49.555 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-24 11:46:49.555 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.52 | totalMs=4.52
2026-04-24 11:47:21.364 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:47:21.364
2026-04-24 11:47:21.412 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=47.46
2026-04-24 11:47:21.417 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=53.01 | totalMs=53.01
2026-04-24 11:47:24.923 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:47:24.923
2026-04-24 11:47:24.951 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=28
2026-04-24 11:47:24.951 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=28.79 | totalMs=28.79
2026-04-24 11:47:39.088 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:47:39.088
2026-04-24 11:47:39.100 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-04-24 11:47:39.100 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=11.90 | totalMs=11.90
2026-04-24 11:47:39.101 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:47:39.101
2026-04-24 11:47:39.129 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=28.21
2026-04-24 11:47:39.131 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=30.62 | totalMs=30.62
2026-04-24 11:47:39.132 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:47:39.132
2026-04-24 11:47:39.134 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-24 11:47:39.134 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.27 | totalMs=2.27
2026-04-24 11:47:39.134 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:47:39.134
2026-04-24 11:47:39.136 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-24 11:47:39.136 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.63 | totalMs=1.63
2026-04-24 11:47:40.841 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:47:40.841
2026-04-24 11:47:40.855 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.4
2026-04-24 11:47:40.868 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.41
2026-04-24 11:47:40.870 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-24 11:47:40.871 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-24 11:47:40.875 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=3.97
2026-04-24 11:47:40.877 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.37
2026-04-24 11:47:40.877 | step 3 | route=IT_Ticket | empId=51415 | apiMs=36.75 | totalMs=36.75
2026-04-24 11:47:40.878 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:47:40.878
2026-04-24 11:47:40.879 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-24 11:47:40.881 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-24 11:47:40.882 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-24 11:47:40.882 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.39 | totalMs=4.39
2026-04-24 11:48:44.034 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:48:44.034
2026-04-24 11:48:44.087 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=52.47
2026-04-24 11:48:44.092 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=57.50 | totalMs=57.50
2026-04-24 11:48:44.640 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:48:44.640
2026-04-24 11:49:02.050 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:49:02.050
2026-04-24 11:49:02.113 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=61.91
2026-04-24 11:49:02.216 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=94.92
2026-04-24 11:49:02.314 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=61.11
2026-04-24 11:49:02.343 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=17.14
2026-04-24 11:49:02.373 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=3.13
2026-04-24 11:49:02.412 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=25.62
2026-04-24 11:49:02.420 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=370.08 | totalMs=370.08
2026-04-24 11:49:02.421 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:49:02.421
2026-04-24 11:49:02.423 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-04-24 11:49:02.424 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-24 11:49:02.425 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-24 11:49:02.425 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.85 | totalMs=4.85
2026-04-24 11:49:05.439 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:49:05.439
2026-04-24 11:49:05.441 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-24 11:49:05.442 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-24 11:49:05.444 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-24 11:49:05.444 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.66 | totalMs=4.66
2026-04-24 11:49:07.002 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:49:07.002
2026-04-24 11:49:07.004 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-24 11:49:07.005 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-24 11:49:07.007 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-24 11:49:07.007 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.72 | totalMs=4.72
2026-04-24 11:49:08.754 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:49:08.754
2026-04-24 11:49:08.757 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.98
2026-04-24 11:49:08.758 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-24 11:49:08.760 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-24 11:49:08.760 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.73 | totalMs=5.73
2026-04-24 11:49:10.196 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:49:10.196
2026-04-24 11:49:10.198 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-24 11:49:10.199 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-24 11:49:10.200 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-24 11:49:10.200 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.45 | totalMs=4.45
2026-04-24 11:49:11.665 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:49:11.665
2026-04-24 11:49:11.666 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-24 11:49:11.675 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.09
2026-04-24 11:49:11.683 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-04-24 11:49:11.684 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=18.75 | totalMs=18.75
2026-04-24 11:49:13.734 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:49:13.734
2026-04-24 11:49:13.768 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.12
2026-04-24 11:49:13.771 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.61 | totalMs=36.61
2026-04-24 11:49:14.823 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:49:14.823
2026-04-24 11:50:29.005 | step 1 | route=IT_Ticket | empId=42359 | query called at=11:50:29.005
2026-04-24 11:50:29.016 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-04-24 11:50:29.017 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-24 11:50:29.019 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-24 11:50:29.020 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-24 11:50:29.022 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-24 11:50:29.024 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=1.48
2026-04-24 11:50:29.024 | step 3 | route=IT_Ticket | empId=42359 | apiMs=19.32 | totalMs=19.32
2026-04-24 11:50:29.025 | step 1 | route=IT_Ticket | empId=42359 | query called at=11:50:29.025
2026-04-24 11:50:29.026 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-24 11:50:29.028 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-24 11:50:29.029 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-24 11:50:29.029 | step 3 | route=IT_Ticket | empId=42359 | apiMs=4.72 | totalMs=4.72
2026-04-24 11:50:39.444 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42359 | query called at=11:50:39.444
2026-04-24 11:50:40.076 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=631.41
2026-04-24 11:50:40.077 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42359 | apiMs=632.56 | totalMs=632.56
2026-04-24 11:50:43.853 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query called at=11:50:43.853
2026-04-24 11:50:43.866 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=12.15
2026-04-24 11:50:43.869 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42359 | apiMs=15.92 | totalMs=15.92
2026-04-24 11:54:41.866 | step 1 | route=IT_TicketPost | empId=42359 | query called at=11:54:41.866
2026-04-24 11:54:41.902 | step 2 | route=IT_TicketPost | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=35.51
2026-04-24 11:54:41.905 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=39.09 | totalMs=39.09
2026-04-24 11:54:41.908 | step 1 | route=IT_TicketPost | empId=42359 | query called at=11:54:41.908
2026-04-24 11:54:44.971 | step 2 | route=IT_TicketPost | empId=42359 | query=IT_Ticket_Save_SPOC | queryMs=3060.03
2026-04-24 11:54:45.755 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=3,846.60 | totalMs=3,846.60
2026-04-24 11:54:45.755 | step 1 | route=IT_TicketPost | empId=42359 | query called at=11:54:45.755
2026-04-24 11:54:45.780 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.18
2026-04-24 11:54:45.781 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=25.28 | totalMs=25.28
2026-04-24 11:54:45.781 | step 1 | route=IT_TicketPost | empId=42359 | query called at=11:54:45.781
2026-04-24 11:54:45.795 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.62
2026-04-24 11:54:45.796 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=14.47 | totalMs=14.47
2026-04-24 11:54:47.462 | step 1 | route=IT_Ticket | empId=42359 | query called at=11:54:47.462
2026-04-24 11:54:47.483 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=20.4
2026-04-24 11:54:47.495 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-04-24 11:54:47.505 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-24 11:54:47.523 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=17.42
2026-04-24 11:54:47.633 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=109.29
2026-04-24 11:54:47.648 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=15.26
2026-04-24 11:54:47.649 | step 3 | route=IT_Ticket | empId=42359 | apiMs=186.94 | totalMs=186.94
2026-04-24 11:54:47.649 | step 1 | route=IT_Ticket | empId=42359 | query called at=11:54:47.649
2026-04-24 11:54:47.711 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=61.58
2026-04-24 11:54:47.719 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-24 11:54:47.724 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=4.68
2026-04-24 11:54:47.725 | step 3 | route=IT_Ticket | empId=42359 | apiMs=75.67 | totalMs=75.67
2026-04-24 11:58:02.959 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=11:58:02.959
2026-04-24 11:58:03.046 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=86.9
2026-04-24 11:58:03.047 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=87.94 | totalMs=87.94
2026-04-24 11:58:05.052 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:58:05.052
2026-04-24 11:58:11.610 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=11:58:11.610
2026-04-24 11:58:11.681 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=70.33
2026-04-24 11:58:11.691 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=80.96 | totalMs=80.96
2026-04-24 11:58:11.691 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=11:58:11.691
2026-04-24 11:58:11.704 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.38
2026-04-24 11:58:11.713 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-04-24 11:58:11.721 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.11
2026-04-24 11:58:11.722 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=30.07 | totalMs=30.07
2026-04-24 11:58:14.121 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=11:58:14.121
2026-04-24 11:58:14.151 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=29.26
2026-04-24 11:58:14.152 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=30.21 | totalMs=30.21
2026-04-24 11:58:15.154 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:58:15.154
2026-04-24 12:03:25.325 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:03:25.325
2026-04-24 12:03:25.355 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=28.65
2026-04-24 12:03:25.359 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-24 12:03:25.363 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-24 12:03:25.366 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-24 12:03:25.382 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=15.42
2026-04-24 12:03:25.386 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=3.48
2026-04-24 12:03:25.386 | step 3 | route=IT_Ticket | empId=40217 | apiMs=60.83 | totalMs=60.83
2026-04-24 12:03:25.387 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:03:25.387
2026-04-24 12:03:25.407 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=20.38
2026-04-24 12:03:25.409 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-24 12:03:25.410 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-24 12:03:25.410 | step 3 | route=IT_Ticket | empId=40217 | apiMs=23.33 | totalMs=23.33
2026-04-24 12:03:39.015 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=12:03:39.015
2026-04-24 12:03:39.951 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=934.72
2026-04-24 12:03:39.951 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=935.79 | totalMs=935.79
2026-04-24 12:03:41.671 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=12:03:41.671
2026-04-24 12:03:41.701 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=30.12
2026-04-24 12:03:41.705 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=33.75 | totalMs=33.75
2026-04-24 12:05:06.365 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:05:06.365
2026-04-24 12:05:06.376 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-24 12:05:06.377 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=11.52 | totalMs=11.52
2026-04-24 12:05:06.377 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:05:06.377
2026-04-24 12:05:09.054 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=2676.56
2026-04-24 12:05:10.293 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=3,916.10 | totalMs=3,916.10
2026-04-24 12:05:10.294 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:05:10.294
2026-04-24 12:05:10.320 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.78
2026-04-24 12:05:10.321 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=26.77 | totalMs=26.77
2026-04-24 12:05:10.321 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:05:10.321
2026-04-24 12:05:10.323 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-24 12:05:10.323 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.01 | totalMs=2.01
2026-04-24 12:05:10.544 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:05:10.544
2026-04-24 12:05:10.554 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-04-24 12:05:10.556 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-24 12:05:10.557 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-24 12:05:10.558 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-24 12:05:10.576 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=17.17
2026-04-24 12:05:10.582 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=5.85
2026-04-24 12:05:10.582 | step 3 | route=IT_Ticket | empId=40217 | apiMs=38.01 | totalMs=38.01
2026-04-24 12:05:10.583 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:05:10.583
2026-04-24 12:05:10.585 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-24 12:05:10.586 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-24 12:05:10.587 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-24 12:05:10.588 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.40 | totalMs=4.40
2026-04-24 12:10:34.230 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:10:34.230
2026-04-24 12:10:34.288 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=57.18
2026-04-24 12:10:34.291 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=61.25 | totalMs=61.25
2026-04-24 12:10:35.254 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:35.254
2026-04-24 12:10:40.398 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:10:40.398
2026-04-24 12:10:40.456 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=57.68
2026-04-24 12:10:40.478 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=80.43 | totalMs=80.43
2026-04-24 12:10:40.481 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:10:40.481
2026-04-24 12:10:40.505 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.24
2026-04-24 12:10:40.507 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-24 12:10:40.508 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-24 12:10:40.508 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=27.08 | totalMs=27.08
2026-04-24 12:10:44.767 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:10:44.767
2026-04-24 12:10:44.792 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=24.4
2026-04-24 12:10:44.792 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=25.26 | totalMs=25.26
2026-04-24 12:10:45.361 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:45.361
2026-04-24 12:13:55.546 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=12:13:55.546
2026-04-24 12:13:55.620 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=73.52
2026-04-24 12:13:55.623 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=77.65 | totalMs=77.65
2026-04-24 12:13:57.870 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=12:13:57.870
2026-04-24 12:13:57.880 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-24 12:13:57.884 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=14.05 | totalMs=14.05
2026-04-24 12:16:16.399 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:16:16.399
2026-04-24 12:16:16.414 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=14.27
2026-04-24 12:16:16.417 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=18.00 | totalMs=18.00
2026-04-24 12:16:16.420 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:16:16.420
2026-04-24 12:16:16.482 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=60.05
2026-04-24 12:16:16.501 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=81.86 | totalMs=81.86
2026-04-24 12:16:16.502 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:16:16.502
2026-04-24 12:16:16.510 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-04-24 12:16:16.511 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=8.97 | totalMs=8.97
2026-04-24 12:16:16.733 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:16:16.733
2026-04-24 12:16:16.751 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=17.44
2026-04-24 12:16:16.760 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-04-24 12:16:16.769 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=8.59
2026-04-24 12:16:16.778 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=8.64
2026-04-24 12:16:16.829 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=51.18
2026-04-24 12:16:16.842 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=12.4
2026-04-24 12:16:16.842 | step 3 | route=IT_Ticket | empId=40217 | apiMs=109.19 | totalMs=109.19
2026-04-24 12:16:16.843 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:16:16.843
2026-04-24 12:16:16.888 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=45.02
2026-04-24 12:16:16.903 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=14.24
2026-04-24 12:16:16.913 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=9.35
2026-04-24 12:16:16.913 | step 3 | route=IT_Ticket | empId=40217 | apiMs=69.95 | totalMs=69.95
2026-04-24 12:18:33.815 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=12:18:33.815
2026-04-24 12:18:33.852 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=36.3
2026-04-24 12:18:33.853 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=37.48 | totalMs=37.48
2026-04-24 12:18:34.524 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:18:34.524
2026-04-24 12:18:38.528 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=12:18:38.528
2026-04-24 12:18:38.547 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=19.16
2026-04-24 12:18:38.552 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=24.35 | totalMs=24.35
2026-04-24 12:18:38.555 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=12:18:38.555
2026-04-24 12:18:38.559 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-24 12:18:38.560 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-24 12:18:38.561 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-24 12:18:38.561 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=6.30 | totalMs=6.30
2026-04-24 12:18:38.788 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=12:18:38.788
2026-04-24 12:18:38.807 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=18.54
2026-04-24 12:18:38.808 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=19.54 | totalMs=19.54
2026-04-24 12:18:39.132 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:18:39.132
2026-04-24 12:29:57.372 | step 1 | route=HW_Ticket_Report | empId=29476 | query called at=12:29:57.372
2026-04-24 12:29:57.432 | step 2 | route=HW_Ticket_Report | empId=29476 | query=hw_ticket_report_kpi_proc | queryMs=59.42
2026-04-24 12:29:57.432 | step 3 | route=HW_Ticket_Report | empId=29476 | apiMs=60.55 | totalMs=60.55
2026-04-24 12:29:57.873 | step 4 | route=pageRenderd | empId=29476 | Page=HW TICKET REPORT | page fully loaded at : 12:29:57.873
2026-04-24 12:30:08.723 | step 1 | route=IT_Ticket | empId=29476 | query called at=12:30:08.723
2026-04-24 12:30:08.822 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=98.07
2026-04-24 12:30:08.830 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=5.3
2026-04-24 12:30:08.839 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=5.49
2026-04-24 12:30:08.847 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=5.42
2026-04-24 12:30:08.901 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=53.68
2026-04-24 12:30:08.923 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=21.91
2026-04-24 12:30:08.924 | step 3 | route=IT_Ticket | empId=29476 | apiMs=200.72 | totalMs=200.72
2026-04-24 12:30:08.924 | step 1 | route=IT_Ticket | empId=29476 | query called at=12:30:08.924
2026-04-24 12:30:08.971 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=46.51
2026-04-24 12:30:08.980 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-04-24 12:30:08.988 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-04-24 12:30:08.989 | step 3 | route=IT_Ticket | empId=29476 | apiMs=64.39 | totalMs=64.39
2026-04-24 12:30:21.383 | step 1 | route=HW_TicketFun | empId= | query called at=12:30:21.383
2026-04-24 12:30:21.400 | step 2 | route=HW_TicketFun | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=15.55
2026-04-24 12:30:21.400 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.73 | totalMs=16.73
2026-04-24 12:30:40.788 | step 1 | route=HW_TicketPost | empId=29476 | query called at=12:30:40.788
2026-04-24 12:30:40.819 | step 2 | route=HW_TicketPost | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=31.18
2026-04-24 12:30:40.823 | step 3 | route=HW_TicketPost | empId=29476 | apiMs=35.11 | totalMs=35.11
2026-04-24 12:30:40.826 | step 1 | route=HW_TicketPost | empId=29476 | query called at=12:30:40.826
2026-04-24 12:30:40.830 | step 2 | route=HW_TicketPost | empId=29476 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-04-24 12:30:40.830 | step 3 | route=HW_TicketPost | empId=29476 | apiMs=4.66 | totalMs=4.66
2026-04-24 12:30:40.831 | step 1 | route=HW_TicketPost | empId=29476 | query called at=12:30:40.831
2026-04-24 12:30:40.832 | step 2 | route=HW_TicketPost | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-24 12:30:40.833 | step 3 | route=HW_TicketPost | empId=29476 | apiMs=1.77 | totalMs=1.77
2026-04-24 12:30:40.833 | step 1 | route=HW_TicketPost | empId=29476 | query called at=12:30:40.833
2026-04-24 12:30:40.904 | step 2 | route=HW_TicketPost | empId=29476 | query=hw_ticket_save_proc_kpi | queryMs=70.09 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NISANTHKUMAR A/ASA0158, 7, NEED TO DONER, 1, 3). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NISANTHKUMAR A/ASA0158,@type_iss=7,@issue_Describ=NEED TO DONER,@severity=1,@compid=3,@date=24-Apr-2026,@Emplno=29476,@filepath=,@filepath2=,@mod_id=2)
2026-04-24 12:30:40.929 | step 5 | route=HW_TicketPost | empId=29476 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NISANTHKUMAR A/ASA0158, 7, NEED TO DONER, 1, 3). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NISANTHKUMAR A/ASA0158,@type_iss=7,@issue_Describ=NEED TO DONER,@severity=1,@compid=3,@date=24-Apr-2026,@Emplno=29476,@filepath=,@filepath2=,@mod_id=2)
2026-04-24 12:30:41.153 | step 1 | route=IT_Ticket | empId=29476 | query called at=12:30:41.153
2026-04-24 12:30:41.163 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-04-24 12:30:41.165 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-24 12:30:41.166 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-24 12:30:41.167 | step 2 | route=IT_Ticket | empId=29476 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-24 12:30:41.168 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-04-24 12:30:41.169 | step 2 | route=IT_Ticket | empId=29476 | query=VMS_Comp_login_proc | queryMs=0.93
2026-04-24 12:30:41.170 | step 3 | route=IT_Ticket | empId=29476 | apiMs=16.38 | totalMs=16.38
2026-04-24 12:30:41.170 | step 1 | route=IT_Ticket | empId=29476 | query called at=12:30:41.170
2026-04-24 12:30:41.171 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-24 12:30:41.172 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-24 12:30:41.173 | step 2 | route=IT_Ticket | empId=29476 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-24 12:30:41.174 | step 3 | route=IT_Ticket | empId=29476 | apiMs=3.75 | totalMs=3.75
2026-04-24 12:44:43.771 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:44:43.771
2026-04-24 12:44:43.845 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=72.88
2026-04-24 12:44:43.850 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=4.79
2026-04-24 12:44:43.851 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-24 12:44:43.852 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-24 12:44:43.871 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=18.44
2026-04-24 12:44:43.875 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=3.64
2026-04-24 12:44:43.875 | step 3 | route=IT_Ticket | empId=65224 | apiMs=104.19 | totalMs=104.19
2026-04-24 12:44:43.876 | step 1 | route=IT_Ticket | empId=65224 | query called at=12:44:43.876
2026-04-24 12:44:43.889 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=13.27
2026-04-24 12:44:43.891 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-24 12:44:43.892 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-24 12:44:43.892 | step 3 | route=IT_Ticket | empId=65224 | apiMs=15.99 | totalMs=15.99
2026-04-24 13:07:22.408 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=13:07:22.408
2026-04-24 13:07:22.488 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=78.74
2026-04-24 13:07:22.492 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=83.20 | totalMs=83.20
2026-04-24 13:07:22.864 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:07:22.864
2026-04-24 13:08:04.572 | step 1 | route=IT_Ticket | empId=44475 | query called at=13:08:04.572
2026-04-24 13:08:04.727 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=154.81
2026-04-24 13:08:04.764 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=32.4
2026-04-24 13:08:04.796 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=28.35
2026-04-24 13:08:04.825 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=24.89
2026-04-24 13:08:04.938 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_it_Ticket_Details | queryMs=112.35
2026-04-24 13:08:04.955 | step 2 | route=IT_Ticket | empId=44475 | query=VMS_Comp_login_proc | queryMs=16.13
2026-04-24 13:08:04.955 | step 3 | route=IT_Ticket | empId=44475 | apiMs=383.69 | totalMs=383.69
2026-04-24 13:08:04.956 | step 1 | route=IT_Ticket | empId=44475 | query called at=13:08:04.956
2026-04-24 13:08:05.023 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=66.39
2026-04-24 13:08:05.039 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=16.11
2026-04-24 13:08:05.056 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=16.05
2026-04-24 13:08:05.057 | step 3 | route=IT_Ticket | empId=44475 | apiMs=100.89 | totalMs=100.89
2026-04-24 13:09:02.792 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44475 | query called at=13:09:02.792
2026-04-24 13:09:03.618 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=824.86
2026-04-24 13:09:03.618 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44475 | apiMs=826.02 | totalMs=826.02
2026-04-24 13:09:09.532 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44475 | query called at=13:09:09.532
2026-04-24 13:09:09.553 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=19.94
2026-04-24 13:09:09.556 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44475 | apiMs=23.58 | totalMs=23.58
2026-04-24 13:13:10.751 | step 1 | route=IT_TicketPost | empId=44475 | query called at=13:13:10.751
2026-04-24 13:13:10.777 | step 2 | route=IT_TicketPost | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=24.89
2026-04-24 13:13:10.780 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=28.99 | totalMs=28.99
2026-04-24 13:13:10.783 | step 1 | route=IT_TicketPost | empId=44475 | query called at=13:13:10.783
2026-04-24 13:13:12.632 | step 2 | route=IT_TicketPost | empId=44475 | query=IT_Ticket_Save_SPOC | queryMs=1845.64
2026-04-24 13:13:14.107 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=3,323.75 | totalMs=3,323.75
2026-04-24 13:13:14.111 | step 1 | route=IT_TicketPost | empId=44475 | query called at=13:13:14.111
2026-04-24 13:13:14.117 | step 2 | route=IT_TicketPost | empId=44475 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3
2026-04-24 13:13:14.120 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=8.94 | totalMs=8.94
2026-04-24 13:13:14.121 | step 1 | route=IT_TicketPost | empId=44475 | query called at=13:13:14.121
2026-04-24 13:13:14.122 | step 2 | route=IT_TicketPost | empId=44475 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-24 13:13:14.122 | step 3 | route=IT_TicketPost | empId=44475 | apiMs=1.51 | totalMs=1.51
2026-04-24 13:13:16.989 | step 1 | route=IT_Ticket | empId=44475 | query called at=13:13:16.989
2026-04-24 13:13:17.009 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=16.14
2026-04-24 13:13:17.017 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=5.57
2026-04-24 13:13:17.026 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=8.39
2026-04-24 13:13:17.035 | step 2 | route=IT_Ticket | empId=44475 | query=KPI_IT_Ticket_Details_New | queryMs=8.45
2026-04-24 13:13:17.095 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_it_Ticket_Details | queryMs=59.54
2026-04-24 13:13:17.112 | step 2 | route=IT_Ticket | empId=44475 | query=VMS_Comp_login_proc | queryMs=16.89
2026-04-24 13:13:17.112 | step 3 | route=IT_Ticket | empId=44475 | apiMs=123.08 | totalMs=123.08
2026-04-24 13:13:17.113 | step 1 | route=IT_Ticket | empId=44475 | query called at=13:13:17.113
2026-04-24 13:13:17.121 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=7.58
2026-04-24 13:13:17.126 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=4.83
2026-04-24 13:13:17.127 | step 2 | route=IT_Ticket | empId=44475 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-24 13:13:17.127 | step 3 | route=IT_Ticket | empId=44475 | apiMs=14.66 | totalMs=14.66
2026-04-24 13:16:07.724 | step 1 | route=IT_Ticket | empId=63984 | query called at=13:16:07.724
2026-04-24 13:16:07.741 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=16.8
2026-04-24 13:16:07.750 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=5.11
2026-04-24 13:16:07.758 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=5.58
2026-04-24 13:16:07.767 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=5.76
2026-04-24 13:16:07.775 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=8.49
2026-04-24 13:16:07.793 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=16.82
2026-04-24 13:16:07.793 | step 3 | route=IT_Ticket | empId=63984 | apiMs=69.37 | totalMs=69.37
2026-04-24 13:16:07.794 | step 1 | route=IT_Ticket | empId=63984 | query called at=13:16:07.794
2026-04-24 13:16:07.801 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=7.35
2026-04-24 13:16:07.810 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=8.29
2026-04-24 13:16:07.819 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=8.74
2026-04-24 13:16:07.820 | step 3 | route=IT_Ticket | empId=63984 | apiMs=25.96 | totalMs=25.96
2026-04-24 13:16:13.540 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=13:16:13.540
2026-04-24 13:16:13.616 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=75.19
2026-04-24 13:16:13.620 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=80.41 | totalMs=80.41
2026-04-24 13:16:15.525 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=13:16:15.525
2026-04-24 13:16:15.596 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=70.7
2026-04-24 13:16:15.600 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=74.78 | totalMs=74.78
2026-04-24 13:17:00.016 | step 1 | route=IT_TicketPost | empId=63984 | query called at=13:17:00.016
2026-04-24 13:17:00.027 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-04-24 13:17:00.031 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=15.20 | totalMs=15.20
2026-04-24 13:17:00.034 | step 1 | route=IT_TicketPost | empId=63984 | query called at=13:17:00.034
2026-04-24 13:17:00.165 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=127.72
2026-04-24 13:17:00.206 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=172.16 | totalMs=172.16
2026-04-24 13:17:00.207 | step 1 | route=IT_TicketPost | empId=63984 | query called at=13:17:00.207
2026-04-24 13:17:00.209 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-24 13:17:00.210 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=2.65 | totalMs=2.65
2026-04-24 13:17:00.210 | step 1 | route=IT_TicketPost | empId=63984 | query called at=13:17:00.210
2026-04-24 13:17:00.211 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-24 13:17:00.212 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.60 | totalMs=1.60
2026-04-24 13:17:00.441 | step 1 | route=IT_Ticket | empId=63984 | query called at=13:17:00.441
2026-04-24 13:17:00.452 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-24 13:17:00.454 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-24 13:17:00.455 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-24 13:17:00.457 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-24 13:17:00.458 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-24 13:17:00.460 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=1.16
2026-04-24 13:17:00.460 | step 3 | route=IT_Ticket | empId=63984 | apiMs=19.17 | totalMs=19.17
2026-04-24 13:17:00.461 | step 1 | route=IT_Ticket | empId=63984 | query called at=13:17:00.461
2026-04-24 13:17:00.462 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-24 13:17:00.464 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-24 13:17:00.465 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-24 13:17:00.465 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.72 | totalMs=4.72
2026-04-24 13:49:41.621 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:49:41.621
2026-04-24 13:49:41.666 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=43.82
2026-04-24 13:49:41.667 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-24 13:49:41.669 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-24 13:49:41.670 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-24 13:49:41.700 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=29.21
2026-04-24 13:49:41.707 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=6.53
2026-04-24 13:49:41.707 | step 3 | route=IT_Ticket | empId=6770 | apiMs=85.93 | totalMs=85.93
2026-04-24 13:49:41.707 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:49:41.707
2026-04-24 13:49:41.719 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=11.24
2026-04-24 13:49:41.720 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-24 13:49:41.721 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-24 13:49:41.722 | step 3 | route=IT_Ticket | empId=6770 | apiMs=14.08 | totalMs=14.08
2026-04-24 13:49:47.704 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=13:49:47.704
2026-04-24 13:49:47.800 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=95.5
2026-04-24 13:49:47.800 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=96.56 | totalMs=96.56
2026-04-24 13:49:49.213 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=13:49:49.213
2026-04-24 13:49:49.227 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-04-24 13:49:49.230 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=16.92 | totalMs=16.92
2026-04-24 13:52:06.982 | step 1 | route=IT_TicketPost | empId=6770 | query called at=13:52:06.982
2026-04-24 13:52:06.993 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-04-24 13:52:06.997 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=14.93 | totalMs=14.93
2026-04-24 13:52:07.000 | step 1 | route=IT_TicketPost | empId=6770 | query called at=13:52:07.000
2026-04-24 13:52:07.028 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=25.27
2026-04-24 13:52:07.030 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=30.03 | totalMs=30.03
2026-04-24 13:52:07.030 | step 1 | route=IT_TicketPost | empId=6770 | query called at=13:52:07.030
2026-04-24 13:52:07.032 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-24 13:52:07.033 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.12 | totalMs=2.12
2026-04-24 13:52:08.606 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:52:08.606
2026-04-24 13:52:08.616 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-24 13:52:08.618 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-24 13:52:08.620 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-24 13:52:08.621 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-24 13:52:08.623 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-24 13:52:08.625 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=1.51
2026-04-24 13:52:08.625 | step 3 | route=IT_Ticket | empId=6770 | apiMs=19.43 | totalMs=19.43
2026-04-24 13:52:08.626 | step 1 | route=IT_Ticket | empId=6770 | query called at=13:52:08.626
2026-04-24 13:52:08.627 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-24 13:52:08.629 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-24 13:52:08.630 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-24 13:52:08.630 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.81 | totalMs=4.81
2026-04-24 14:10:38.999 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:10:38.999
2026-04-24 14:10:39.042 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=42.88
2026-04-24 14:10:39.044 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-24 14:10:39.046 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-24 14:10:39.047 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-24 14:10:39.075 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=27.41
2026-04-24 14:10:39.082 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=6.34
2026-04-24 14:10:39.082 | step 3 | route=IT_Ticket | empId=51120 | apiMs=83.40 | totalMs=83.40
2026-04-24 14:10:39.082 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:10:39.082
2026-04-24 14:10:39.105 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=22.64
2026-04-24 14:10:39.107 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-24 14:10:39.108 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-24 14:10:39.108 | step 3 | route=IT_Ticket | empId=51120 | apiMs=26.00 | totalMs=26.00
2026-04-24 14:10:44.266 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=14:10:44.266
2026-04-24 14:10:44.700 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=433.13
2026-04-24 14:10:44.700 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=434.35 | totalMs=434.35
2026-04-24 14:10:49.078 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=14:10:49.078
2026-04-24 14:10:49.122 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=42.93
2026-04-24 14:10:49.125 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=46.86 | totalMs=46.86
2026-04-24 14:11:28.306 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:11:28.306
2026-04-24 14:11:28.320 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.3
2026-04-24 14:11:28.324 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=18.44 | totalMs=18.44
2026-04-24 14:11:28.327 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:11:28.327
2026-04-24 14:11:28.379 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=49.62
2026-04-24 14:11:28.392 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=65.19 | totalMs=65.19
2026-04-24 14:11:28.393 | step 1 | route=IT_TicketPost | empId=51120 | query called at=14:11:28.393
2026-04-24 14:11:28.444 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=51.34
2026-04-24 14:11:28.445 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=52.20 | totalMs=52.20
2026-04-24 14:11:31.278 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:11:31.278
2026-04-24 14:11:31.289 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-04-24 14:11:31.293 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-24 14:11:31.297 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-24 14:11:31.299 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-24 14:11:31.300 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-24 14:11:31.307 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=6.49
2026-04-24 14:11:31.307 | step 3 | route=IT_Ticket | empId=51120 | apiMs=28.99 | totalMs=28.99
2026-04-24 14:11:31.308 | step 1 | route=IT_Ticket | empId=51120 | query called at=14:11:31.308
2026-04-24 14:11:31.310 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-24 14:11:31.311 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-24 14:11:31.312 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-24 14:11:31.313 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.80 | totalMs=4.80
2026-04-24 14:20:40.083 | step 1 | route=IT_Ticket | empId=41204 | query called at=14:20:40.083
2026-04-24 14:20:40.174 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=90.29
2026-04-24 14:20:40.179 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-24 14:20:40.182 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-24 14:20:40.186 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-24 14:20:40.203 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=16.42
2026-04-24 14:20:40.207 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=3.82
2026-04-24 14:20:40.208 | step 3 | route=IT_Ticket | empId=41204 | apiMs=124.12 | totalMs=124.12
2026-04-24 14:20:40.208 | step 1 | route=IT_Ticket | empId=41204 | query called at=14:20:40.208
2026-04-24 14:20:40.223 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=14.64
2026-04-24 14:20:40.224 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-24 14:20:40.225 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-24 14:20:40.225 | step 3 | route=IT_Ticket | empId=41204 | apiMs=17.35 | totalMs=17.35
2026-04-24 14:20:51.474 | step 1 | route=IT_Ticket | empId=41204 | query called at=14:20:51.474
2026-04-24 14:20:51.485 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-24 14:20:51.490 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-24 14:20:51.494 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-24 14:20:51.498 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-24 14:20:51.499 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-24 14:20:51.501 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=1.31
2026-04-24 14:20:51.501 | step 3 | route=IT_Ticket | empId=41204 | apiMs=26.91 | totalMs=26.91
2026-04-24 14:20:51.502 | step 1 | route=IT_Ticket | empId=41204 | query called at=14:20:51.502
2026-04-24 14:20:51.503 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-24 14:20:51.504 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-24 14:20:51.506 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-24 14:20:51.506 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.30 | totalMs=4.30
2026-04-24 14:59:37.149 | step 1 | route=IT_Ticket | empId=1654 | query called at=14:59:37.149
2026-04-24 14:59:37.178 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=27.97
2026-04-24 14:59:37.180 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-24 14:59:37.181 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-24 14:59:37.183 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-24 14:59:37.199 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=16.32
2026-04-24 14:59:37.203 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=3.7
2026-04-24 14:59:37.204 | step 3 | route=IT_Ticket | empId=1654 | apiMs=54.29 | totalMs=54.29
2026-04-24 14:59:37.204 | step 1 | route=IT_Ticket | empId=1654 | query called at=14:59:37.204
2026-04-24 14:59:37.215 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=10.76
2026-04-24 14:59:37.217 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-24 14:59:37.218 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-24 14:59:37.218 | step 3 | route=IT_Ticket | empId=1654 | apiMs=13.86 | totalMs=13.86
2026-04-24 14:59:45.286 | step 1 | route=IT_Ticket | empId=46982 | query called at=14:59:45.286
2026-04-24 14:59:45.297 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-04-24 14:59:45.299 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-24 14:59:45.301 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-24 14:59:45.302 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-24 14:59:45.304 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-24 14:59:45.305 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=1.25
2026-04-24 14:59:45.306 | step 3 | route=IT_Ticket | empId=46982 | apiMs=19.94 | totalMs=19.94
2026-04-24 14:59:45.306 | step 1 | route=IT_Ticket | empId=46982 | query called at=14:59:45.306
2026-04-24 14:59:45.308 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-24 14:59:45.309 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-24 14:59:45.310 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-24 14:59:45.311 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.44 | totalMs=4.44
2026-04-24 14:59:48.213 | step 1 | route=Ticket_Entry_SPOC_Module | empId=1654 | query called at=14:59:48.213
2026-04-24 14:59:48.353 | step 2 | route=Ticket_Entry_SPOC_Module | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=139.76
2026-04-24 14:59:48.356 | step 3 | route=Ticket_Entry_SPOC_Module | empId=1654 | apiMs=143.86 | totalMs=143.86
2026-04-24 14:59:51.430 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query called at=14:59:51.430
2026-04-24 14:59:51.464 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=33.13
2026-04-24 14:59:51.467 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=1654 | apiMs=36.90 | totalMs=36.90
2026-04-24 14:59:55.050 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=14:59:55.050
2026-04-24 14:59:55.207 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=156.95
2026-04-24 14:59:55.208 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=157.98 | totalMs=157.98
2026-04-24 15:00:01.601 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=15:00:01.601
2026-04-24 15:00:01.617 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=15.35
2026-04-24 15:00:01.620 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=19.07 | totalMs=19.07
2026-04-24 15:00:12.307 | step 5 | route=dashboard | empId=GGA0883 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-24 15:01:22.609 | step 1 | route=IT_TicketPost | empId=46982 | query called at=15:01:22.609
2026-04-24 15:01:22.620 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-24 15:01:22.621 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=11.25 | totalMs=11.25
2026-04-24 15:01:22.621 | step 1 | route=IT_TicketPost | empId=46982 | query called at=15:01:22.621
2026-04-24 15:01:23.856 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=1234.63
2026-04-24 15:01:23.900 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=1,279.07 | totalMs=1,279.07
2026-04-24 15:01:23.901 | step 1 | route=IT_TicketPost | empId=46982 | query called at=15:01:23.901
2026-04-24 15:01:23.911 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.22
2026-04-24 15:01:23.911 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=10.26 | totalMs=10.26
2026-04-24 15:01:25.780 | step 1 | route=IT_Ticket | empId=46982 | query called at=15:01:25.780
2026-04-24 15:01:25.790 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-04-24 15:01:25.797 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=4.08
2026-04-24 15:01:25.801 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-24 15:01:25.803 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.89
2026-04-24 15:01:25.805 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=1.47
2026-04-24 15:01:25.812 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=6.58
2026-04-24 15:01:25.812 | step 3 | route=IT_Ticket | empId=46982 | apiMs=32.33 | totalMs=32.33
2026-04-24 15:01:25.813 | step 1 | route=IT_Ticket | empId=46982 | query called at=15:01:25.813
2026-04-24 15:01:25.815 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-04-24 15:01:25.816 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-24 15:01:25.818 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.89
2026-04-24 15:01:25.819 | step 3 | route=IT_Ticket | empId=46982 | apiMs=5.65 | totalMs=5.65
2026-04-24 15:03:10.987 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=15:03:10.987
2026-04-24 15:03:11.106 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=118.7
2026-04-24 15:03:11.107 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=119.82 | totalMs=119.82
2026-04-24 15:03:11.998 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:03:11.998
2026-04-24 15:03:22.552 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=15:03:22.552
2026-04-24 15:03:22.862 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=310.12
2026-04-24 15:03:22.886 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=13.21
2026-04-24 15:03:22.911 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=359.78 | totalMs=359.78
2026-04-24 15:03:22.914 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=15:03:22.914
2026-04-24 15:03:22.916 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-24 15:03:22.917 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-24 15:03:22.918 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-24 15:03:22.919 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=4.44 | totalMs=4.44
2026-04-24 15:03:25.099 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=15:03:25.099
2026-04-24 15:03:25.101 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-24 15:03:25.105 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-24 15:03:25.109 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-24 15:03:25.112 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=12.82 | totalMs=12.82
2026-04-24 15:03:26.404 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=15:03:26.404
2026-04-24 15:03:26.442 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=37.42
2026-04-24 15:03:26.442 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=38.30 | totalMs=38.30
2026-04-24 15:03:26.832 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:03:26.832
2026-04-24 15:05:22.305 | step 1 | route=IT_TicketPost | empId=1654 | query called at=15:05:22.305
2026-04-24 15:05:22.320 | step 2 | route=IT_TicketPost | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=14.27
2026-04-24 15:05:22.324 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=18.42 | totalMs=18.42
2026-04-24 15:05:22.327 | step 1 | route=IT_TicketPost | empId=1654 | query called at=15:05:22.327
2026-04-24 15:05:22.356 | step 2 | route=IT_TicketPost | empId=1654 | query=IT_Ticket_Save_SPOC | queryMs=26.84
2026-04-24 15:05:22.358 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=31.28 | totalMs=31.28
2026-04-24 15:05:22.358 | step 1 | route=IT_TicketPost | empId=1654 | query called at=15:05:22.358
2026-04-24 15:05:22.361 | step 2 | route=IT_TicketPost | empId=1654 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-04-24 15:05:22.361 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=2.71 | totalMs=2.71
2026-04-24 15:05:24.387 | step 1 | route=IT_Ticket | empId=1654 | query called at=15:05:24.387
2026-04-24 15:05:24.397 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-24 15:05:24.401 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-24 15:05:24.405 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-24 15:05:24.407 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-24 15:05:24.408 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-24 15:05:24.414 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=5.77
2026-04-24 15:05:24.415 | step 3 | route=IT_Ticket | empId=1654 | apiMs=28.33 | totalMs=28.33
2026-04-24 15:05:24.415 | step 1 | route=IT_Ticket | empId=1654 | query called at=15:05:24.415
2026-04-24 15:05:24.417 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-24 15:05:24.418 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-24 15:05:24.420 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-24 15:05:24.420 | step 3 | route=IT_Ticket | empId=1654 | apiMs=4.70 | totalMs=4.70
2026-04-24 16:05:19.566 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:05:19.566
2026-04-24 16:05:19.612 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=45.21
2026-04-24 16:05:19.614 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.71
2026-04-24 16:05:19.616 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-24 16:05:19.618 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-24 16:05:19.653 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=35.12
2026-04-24 16:05:19.660 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=5.84
2026-04-24 16:05:19.660 | step 3 | route=IT_Ticket | empId=41073 | apiMs=93.67 | totalMs=93.67
2026-04-24 16:05:19.660 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:05:19.660
2026-04-24 16:05:19.680 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=19.78
2026-04-24 16:05:19.682 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-24 16:05:19.683 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-24 16:05:19.684 | step 3 | route=IT_Ticket | empId=41073 | apiMs=23.39 | totalMs=23.39
2026-04-24 16:05:24.726 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=16:05:24.726
2026-04-24 16:05:25.099 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=369.8
2026-04-24 16:05:25.102 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=376.25 | totalMs=376.25
2026-04-24 16:05:26.574 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=16:05:26.574
2026-04-24 16:05:26.628 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=51.72
2026-04-24 16:05:26.631 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=57.69 | totalMs=57.69
2026-04-24 16:06:13.678 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:06:13.678
2026-04-24 16:06:13.695 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=15.99
2026-04-24 16:06:13.695 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=17.00 | totalMs=17.00
2026-04-24 16:06:13.696 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:06:13.696
2026-04-24 16:06:13.763 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=66.3
2026-04-24 16:06:13.765 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=69.55 | totalMs=69.55
2026-04-24 16:06:13.766 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:06:13.766
2026-04-24 16:06:13.768 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-24 16:06:13.768 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.13 | totalMs=2.13
2026-04-24 16:06:13.994 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:06:13.994
2026-04-24 16:06:14.004 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-04-24 16:06:14.006 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-24 16:06:14.007 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-24 16:06:14.008 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-24 16:06:14.009 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-04-24 16:06:14.013 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=3.53
2026-04-24 16:06:14.014 | step 3 | route=IT_Ticket | empId=41073 | apiMs=19.15 | totalMs=19.15
2026-04-24 16:06:14.014 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:06:14.014
2026-04-24 16:06:14.015 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-24 16:06:14.016 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-24 16:06:14.018 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-24 16:06:14.018 | step 3 | route=IT_Ticket | empId=41073 | apiMs=3.88 | totalMs=3.88
2026-04-24 16:36:57.491 | step 1 | route=IT_Ticket | empId=44319 | query called at=16:36:57.491
2026-04-24 16:36:57.580 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=88.69
2026-04-24 16:36:57.595 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=11.3
2026-04-24 16:36:57.599 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-24 16:36:57.603 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-24 16:36:57.632 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=28.21
2026-04-24 16:36:57.638 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=5.69
2026-04-24 16:36:57.638 | step 3 | route=IT_Ticket | empId=44319 | apiMs=147.45 | totalMs=147.45
2026-04-24 16:36:57.639 | step 1 | route=IT_Ticket | empId=44319 | query called at=16:36:57.639
2026-04-24 16:36:57.659 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=19.3
2026-04-24 16:36:57.660 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-24 16:36:57.661 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-24 16:36:57.662 | step 3 | route=IT_Ticket | empId=44319 | apiMs=22.68 | totalMs=22.68
2026-04-24 16:37:07.422 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=16:37:07.422
2026-04-24 16:37:07.604 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=182.13
2026-04-24 16:37:07.608 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=186.70 | totalMs=186.70
2026-04-24 16:37:13.143 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=16:37:13.143
2026-04-24 16:37:13.174 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=31.1
2026-04-24 16:37:13.178 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=35.32 | totalMs=35.32
2026-04-24 16:40:46.217 | step 1 | route=IT_TicketPost | empId=44319 | query called at=16:40:46.217
2026-04-24 16:40:46.229 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=11.28
2026-04-24 16:40:46.233 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=15.66 | totalMs=15.66
2026-04-24 16:40:46.236 | step 1 | route=IT_TicketPost | empId=44319 | query called at=16:40:46.236
2026-04-24 16:40:46.278 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=38.99
2026-04-24 16:40:46.281 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=44.50 | totalMs=44.50
2026-04-24 16:40:46.281 | step 1 | route=IT_TicketPost | empId=44319 | query called at=16:40:46.281
2026-04-24 16:40:46.284 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-24 16:40:46.284 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=2.78 | totalMs=2.78
2026-04-24 16:40:48.323 | step 1 | route=IT_Ticket | empId=44319 | query called at=16:40:48.323
2026-04-24 16:40:48.334 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-24 16:40:48.339 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-24 16:40:48.343 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-24 16:40:48.345 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-24 16:40:48.347 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-24 16:40:48.353 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=6.12
2026-04-24 16:40:48.354 | step 3 | route=IT_Ticket | empId=44319 | apiMs=30.78 | totalMs=30.78
2026-04-24 16:40:48.354 | step 1 | route=IT_Ticket | empId=44319 | query called at=16:40:48.354
2026-04-24 16:40:48.357 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-24 16:40:48.358 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-24 16:40:48.359 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-24 16:40:48.360 | step 3 | route=IT_Ticket | empId=44319 | apiMs=5.31 | totalMs=5.31
2026-04-24 17:01:01.688 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:01:01.688
2026-04-24 17:01:01.735 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=45.59
2026-04-24 17:01:01.740 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-24 17:01:01.744 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-24 17:01:01.748 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-24 17:01:01.777 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=28.36
2026-04-24 17:01:01.784 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=6.43
2026-04-24 17:01:01.785 | step 3 | route=IT_Ticket | empId=58334 | apiMs=96.20 | totalMs=96.20
2026-04-24 17:01:01.785 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:01:01.785
2026-04-24 17:01:01.806 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=19.66
2026-04-24 17:01:01.807 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-24 17:01:01.809 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-24 17:01:01.809 | step 3 | route=IT_Ticket | empId=58334 | apiMs=23.80 | totalMs=23.80
2026-04-24 17:01:14.623 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=17:01:14.623
2026-04-24 17:01:14.958 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=334.22
2026-04-24 17:01:14.962 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=338.83 | totalMs=338.83
2026-04-24 17:01:16.824 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=17:01:16.824
2026-04-24 17:01:16.840 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=11.5
2026-04-24 17:01:16.843 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=18.46 | totalMs=18.46
2026-04-24 17:02:21.908 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=17:02:21.908
2026-04-24 17:02:22.062 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=149.98
2026-04-24 17:02:22.063 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=155.16 | totalMs=155.16
2026-04-24 17:02:22.611 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:02:22.611
2026-04-24 17:02:42.628 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=17:02:42.628
2026-04-24 17:02:43.793 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=1163.87
2026-04-24 17:02:43.799 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=1.13
2026-04-24 17:02:43.809 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=1,181.01 | totalMs=1,181.01
2026-04-24 17:02:43.812 | step 5 | route=SPOC_Entry_Save | empId=12379 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (6770, 7, party name change, 1, 19, 5461, 2026-04-24).
2026-04-24 17:02:44.051 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=17:02:44.051
2026-04-24 17:02:44.067 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=15.33
2026-04-24 17:02:44.067 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=16.33 | totalMs=16.33
2026-04-24 17:02:44.599 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:02:44.599
2026-04-24 17:02:57.790 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=17:02:57.790
2026-04-24 17:02:57.803 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=12.56
2026-04-24 17:02:57.806 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=15.87 | totalMs=15.87
2026-04-24 17:02:57.808 | step 5 | route=SPOC_Entry_Save | empId=12379 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (6770, 7, party name change, 1, 19, 5461, 2026-04-24).
2026-04-24 17:02:58.037 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=17:02:58.037
2026-04-24 17:02:58.070 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=31.88
2026-04-24 17:02:58.071 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=33.22 | totalMs=33.22
2026-04-24 17:02:58.437 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:02:58.437
2026-04-24 17:03:02.460 | step 1 | route=IT_TicketPost | empId=58334 | query called at=17:03:02.460
2026-04-24 17:03:02.479 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=18.45
2026-04-24 17:03:02.480 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=19.85 | totalMs=19.85
2026-04-24 17:03:02.481 | step 1 | route=IT_TicketPost | empId=58334 | query called at=17:03:02.481
2026-04-24 17:03:02.570 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=89.17
2026-04-24 17:03:02.587 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=106.86 | totalMs=106.86
2026-04-24 17:03:02.588 | step 1 | route=IT_TicketPost | empId=58334 | query called at=17:03:02.588
2026-04-24 17:03:02.638 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=49.27
2026-04-24 17:03:02.639 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=50.59 | totalMs=50.59
2026-04-24 17:03:02.893 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:03:02.893
2026-04-24 17:03:02.921 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=27.14
2026-04-24 17:03:02.922 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-24 17:03:02.923 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-24 17:03:02.926 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=2.62
2026-04-24 17:03:02.929 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=1.65
2026-04-24 17:03:02.937 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=8.46
2026-04-24 17:03:02.938 | step 3 | route=IT_Ticket | empId=58334 | apiMs=44.95 | totalMs=44.95
2026-04-24 17:03:02.939 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:03:02.939
2026-04-24 17:03:02.952 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=12.78
2026-04-24 17:03:02.963 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=10.4
2026-04-24 17:03:02.968 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=4.79
2026-04-24 17:03:02.969 | step 3 | route=IT_Ticket | empId=58334 | apiMs=30.01 | totalMs=30.01
2026-04-24 17:03:17.424 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=17:03:17.424
2026-04-24 17:03:17.435 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=10.82
2026-04-24 17:03:17.437 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=13.19 | totalMs=13.19
2026-04-24 17:03:17.439 | step 5 | route=SPOC_Entry_Save | empId=12379 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (6770, 7, party name change, 1, 19, 5461, 2026-04-24).
2026-04-24 17:03:17.662 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=17:03:17.662
2026-04-24 17:03:17.678 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=16.09
2026-04-24 17:03:17.679 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=17.38 | totalMs=17.38
2026-04-24 17:03:18.037 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:18.037
2026-04-24 17:03:48.401 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=17:03:48.401
2026-04-24 17:03:48.418 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=16
2026-04-24 17:03:48.434 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=33.16 | totalMs=33.16
2026-04-24 17:03:48.447 | step 5 | route=SPOC_Entry_Save | empId=12379 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (6770, 7, party name change, 1, 19, 5461, 2026-04-24).
2026-04-24 17:03:48.677 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=17:03:48.677
2026-04-24 17:03:48.718 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=40.4
2026-04-24 17:03:48.719 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=41.55 | totalMs=41.55
2026-04-24 17:03:49.082 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:49.082
2026-04-24 17:06:30.516 | step 1 | route=IT_Ticket_Report | empId=6770 | query called at=17:06:30.516
2026-04-24 17:06:31.388 | step 2 | route=IT_Ticket_Report | empId=6770 | query=kpi_it_ticket_report_page_proc | queryMs=871.53
2026-04-24 17:06:31.389 | step 3 | route=IT_Ticket_Report | empId=6770 | apiMs=873.14 | totalMs=873.14
2026-04-24 17:06:31.826 | step 4 | route=pageRenderd | empId=6770 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:06:31.826
2026-04-24 17:17:43.416 | step 1 | route=IT_Ticket | empId=47474 | query called at=17:17:43.416
2026-04-24 17:17:43.468 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=50.6
2026-04-24 17:17:43.476 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=7.83
2026-04-24 17:17:43.485 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=8.45
2026-04-24 17:17:43.494 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-04-24 17:17:43.545 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_it_Ticket_Details | queryMs=50.72
2026-04-24 17:17:43.556 | step 2 | route=IT_Ticket | empId=47474 | query=VMS_Comp_login_proc | queryMs=11.13
2026-04-24 17:17:43.557 | step 3 | route=IT_Ticket | empId=47474 | apiMs=140.38 | totalMs=140.38
2026-04-24 17:17:43.557 | step 1 | route=IT_Ticket | empId=47474 | query called at=17:17:43.557
2026-04-24 17:17:43.583 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=25.17
2026-04-24 17:17:43.592 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-24 17:17:43.600 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-24 17:17:43.601 | step 3 | route=IT_Ticket | empId=47474 | apiMs=43.28 | totalMs=43.28
2026-04-24 17:17:52.716 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47474 | query called at=17:17:52.716
2026-04-24 17:17:52.879 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=161.7
2026-04-24 17:17:52.880 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47474 | apiMs=163.04 | totalMs=163.04
2026-04-24 17:17:55.141 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47474 | query called at=17:17:55.141
2026-04-24 17:17:55.174 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=32.55
2026-04-24 17:17:55.174 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47474 | apiMs=33.76 | totalMs=33.76
2026-04-24 17:18:18.443 | step 1 | route=IT_TicketPost | empId=47474 | query called at=17:18:18.443
2026-04-24 17:18:18.459 | step 2 | route=IT_TicketPost | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=15.61
2026-04-24 17:18:18.460 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=16.96 | totalMs=16.96
2026-04-24 17:18:18.460 | step 1 | route=IT_TicketPost | empId=47474 | query called at=17:18:18.460
2026-04-24 17:18:18.511 | step 2 | route=IT_TicketPost | empId=47474 | query=IT_Ticket_Save_SPOC | queryMs=49.46
2026-04-24 17:18:18.515 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=54.96 | totalMs=54.96
2026-04-24 17:18:18.516 | step 1 | route=IT_TicketPost | empId=47474 | query called at=17:18:18.516
2026-04-24 17:18:18.522 | step 2 | route=IT_TicketPost | empId=47474 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.08
2026-04-24 17:18:18.523 | step 3 | route=IT_TicketPost | empId=47474 | apiMs=6.68 | totalMs=6.68
2026-04-24 17:18:18.748 | step 1 | route=IT_Ticket | empId=47474 | query called at=17:18:18.748
2026-04-24 17:18:18.759 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-24 17:18:18.761 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-24 17:18:18.762 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-24 17:18:18.764 | step 2 | route=IT_Ticket | empId=47474 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-24 17:18:18.765 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-24 17:18:18.772 | step 2 | route=IT_Ticket | empId=47474 | query=VMS_Comp_login_proc | queryMs=6.15
2026-04-24 17:18:18.772 | step 3 | route=IT_Ticket | empId=47474 | apiMs=24.37 | totalMs=24.37
2026-04-24 17:18:18.773 | step 1 | route=IT_Ticket | empId=47474 | query called at=17:18:18.773
2026-04-24 17:18:18.775 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-24 17:18:18.777 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-24 17:18:18.778 | step 2 | route=IT_Ticket | empId=47474 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-24 17:18:18.778 | step 3 | route=IT_Ticket | empId=47474 | apiMs=5.31 | totalMs=5.31
2026-04-24 17:18:37.762 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:18:37.762
2026-04-24 17:18:37.774 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.7
2026-04-24 17:18:37.776 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-24 17:18:37.777 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-24 17:18:37.779 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-24 17:18:37.781 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-24 17:18:37.787 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=6.19
2026-04-24 17:18:37.788 | step 3 | route=IT_Ticket | empId=68413 | apiMs=25.79 | totalMs=25.79
2026-04-24 17:18:37.788 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:18:37.788
2026-04-24 17:18:37.790 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-24 17:18:37.792 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-24 17:18:37.794 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-24 17:18:37.794 | step 3 | route=IT_Ticket | empId=68413 | apiMs=5.74 | totalMs=5.74
2026-04-24 17:18:42.629 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=17:18:42.629
2026-04-24 17:18:43.133 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=502.38
2026-04-24 17:18:43.134 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=504.23 | totalMs=504.23
2026-04-24 17:18:44.638 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=17:18:44.638
2026-04-24 17:18:44.651 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12.27
2026-04-24 17:18:44.652 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=13.72 | totalMs=13.72
2026-04-24 17:18:53.738 | step 1 | route=Ticket_SPOC_Approve | empId=18974 | query called at=17:18:53.738
2026-04-24 17:18:53.793 | step 2 | route=Ticket_SPOC_Approve | empId=18974 | query=IT_TIcket_SPOCApp_Report | queryMs=54.83
2026-04-24 17:18:53.794 | step 3 | route=Ticket_SPOC_Approve | empId=18974 | apiMs=55.95 | totalMs=55.95
2026-04-24 17:18:56.720 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:18:56.720
2026-04-24 17:19:04.317 | step 1 | route=SPOC_Entry_Save | empId=18974 | query called at=17:19:04.317
2026-04-24 17:19:04.361 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=IT_Ticket_Update_SPOC | queryMs=43.55
2026-04-24 17:19:04.369 | step 3 | route=SPOC_Entry_Save | empId=18974 | apiMs=51.88 | totalMs=51.88
2026-04-24 17:19:04.369 | step 1 | route=SPOC_Entry_Save | empId=18974 | query called at=17:19:04.369
2026-04-24 17:19:04.371 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-24 17:19:04.372 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-24 17:19:04.374 | step 2 | route=SPOC_Entry_Save | empId=18974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-24 17:19:04.374 | step 3 | route=SPOC_Entry_Save | empId=18974 | apiMs=4.87 | totalMs=4.87
2026-04-24 17:19:04.605 | step 1 | route=Ticket_SPOC_Approve | empId=18974 | query called at=17:19:04.605
2026-04-24 17:19:04.623 | step 2 | route=Ticket_SPOC_Approve | empId=18974 | query=IT_TIcket_SPOCApp_Report | queryMs=16.47
2026-04-24 17:19:04.623 | step 3 | route=Ticket_SPOC_Approve | empId=18974 | apiMs=17.60 | totalMs=17.60
2026-04-24 17:19:05.015 | step 4 | route=pageRenderd | empId=18974 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:05.015
2026-04-24 17:19:10.337 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:19:10.337
2026-04-24 17:19:10.350 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12.44
2026-04-24 17:19:10.351 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=13.39 | totalMs=13.39
2026-04-24 17:19:10.352 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:19:10.352
2026-04-24 17:19:10.377 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=25.03
2026-04-24 17:19:10.401 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=49.25 | totalMs=49.25
2026-04-24 17:19:10.401 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:19:10.401
2026-04-24 17:19:10.403 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-24 17:19:10.404 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.53 | totalMs=2.53
2026-04-24 17:19:10.630 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:19:10.630
2026-04-24 17:19:10.641 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-04-24 17:19:10.644 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-04-24 17:19:10.645 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-24 17:19:10.647 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-24 17:19:10.649 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-24 17:19:10.655 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=6.15
2026-04-24 17:19:10.656 | step 3 | route=IT_Ticket | empId=68413 | apiMs=25.40 | totalMs=25.40
2026-04-24 17:19:10.656 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:19:10.656
2026-04-24 17:19:10.658 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-04-24 17:19:10.660 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-24 17:19:10.661 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-24 17:19:10.662 | step 3 | route=IT_Ticket | empId=68413 | apiMs=5.51 | totalMs=5.51
2026-04-24 17:19:22.874 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=17:19:22.874
2026-04-24 17:19:22.895 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=20.81
2026-04-24 17:19:22.896 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=22.16 | totalMs=22.16
2026-04-24 17:19:23.428 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:23.428
2026-04-24 17:19:27.214 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=17:19:27.214
2026-04-24 17:19:27.238 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=22.59
2026-04-24 17:19:27.239 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=25.00 | totalMs=25.00
2026-04-24 17:19:27.240 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=17:19:27.240
2026-04-24 17:19:27.242 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-24 17:19:27.243 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-24 17:19:27.245 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-24 17:19:27.245 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=4.91 | totalMs=4.91
2026-04-24 17:19:27.468 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=17:19:27.468
2026-04-24 17:19:27.485 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=16.51
2026-04-24 17:19:27.485 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=17.67 | totalMs=17.67
2026-04-24 17:19:27.945 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:27.945
2026-04-24 17:33:03.278 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:33:03.278
2026-04-24 17:33:03.322 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=42.69
2026-04-24 17:33:03.323 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-24 17:33:03.325 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-24 17:33:03.326 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-24 17:33:03.354 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=27.2
2026-04-24 17:33:03.360 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.76
2026-04-24 17:33:03.361 | step 3 | route=IT_Ticket | empId=60438 | apiMs=82.18 | totalMs=82.18
2026-04-24 17:33:03.361 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:33:03.361
2026-04-24 17:33:03.381 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=19.06
2026-04-24 17:33:03.382 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-24 17:33:03.384 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-24 17:33:03.384 | step 3 | route=IT_Ticket | empId=60438 | apiMs=22.66 | totalMs=22.66
2026-04-24 17:33:12.207 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=17:33:12.207
2026-04-24 17:33:12.241 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=33.68
2026-04-24 17:33:12.242 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=34.93 | totalMs=34.93
2026-04-24 17:33:14.734 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=17:33:14.734
2026-04-24 17:33:14.786 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=51.47
2026-04-24 17:33:14.787 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=52.87 | totalMs=52.87
2026-04-24 17:35:44.707 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:35:44.707
2026-04-24 17:35:44.771 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=63.21
2026-04-24 17:35:44.775 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=68.09 | totalMs=68.09
2026-04-24 17:35:44.778 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:35:44.778
2026-04-24 17:35:44.807 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=26.15
2026-04-24 17:35:44.809 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=31.06 | totalMs=31.06
2026-04-24 17:35:44.810 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:35:44.810
2026-04-24 17:35:44.812 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-24 17:35:44.813 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.81 | totalMs=2.81
2026-04-24 17:35:44.813 | step 1 | route=IT_TicketPost | empId=60438 | query called at=17:35:44.813
2026-04-24 17:35:44.815 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-24 17:35:44.815 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.98 | totalMs=1.98
2026-04-24 17:35:45.129 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:35:45.129
2026-04-24 17:35:45.140 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-24 17:35:45.142 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-24 17:35:45.143 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-24 17:35:45.145 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-24 17:35:45.173 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=27.92
2026-04-24 17:35:45.179 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.77
2026-04-24 17:35:45.180 | step 3 | route=IT_Ticket | empId=60438 | apiMs=50.63 | totalMs=50.63
2026-04-24 17:35:45.181 | step 1 | route=IT_Ticket | empId=60438 | query called at=17:35:45.181
2026-04-24 17:35:45.200 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=18.93
2026-04-24 17:35:45.202 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-24 17:35:45.203 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-24 17:35:45.203 | step 3 | route=IT_Ticket | empId=60438 | apiMs=22.67 | totalMs=22.67
2026-04-24 17:37:53.540 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:37:53.540
2026-04-24 17:37:53.583 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=41.45
2026-04-24 17:37:53.584 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-24 17:37:53.586 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-24 17:37:53.587 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-24 17:37:53.615 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=26.87
2026-04-24 17:37:53.621 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.7
2026-04-24 17:37:53.621 | step 3 | route=IT_Ticket | empId=61350 | apiMs=80.72 | totalMs=80.72
2026-04-24 17:37:53.622 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:37:53.622
2026-04-24 17:37:53.641 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=18.65
2026-04-24 17:37:53.642 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-24 17:37:53.644 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-24 17:37:53.644 | step 3 | route=IT_Ticket | empId=61350 | apiMs=22.67 | totalMs=22.67
2026-04-24 17:38:01.053 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:38:01.053
2026-04-24 17:38:01.109 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.84
2026-04-24 17:38:01.110 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=57.06 | totalMs=57.06
2026-04-24 17:38:03.907 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:38:03.907
2026-04-24 17:38:03.926 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=15.45
2026-04-24 17:38:03.929 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=21.93 | totalMs=21.93
2026-04-24 17:38:58.109 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:38:58.109
2026-04-24 17:38:58.187 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=77.42
2026-04-24 17:38:58.188 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=78.67 | totalMs=78.67
2026-04-24 17:38:58.980 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:38:58.980
2026-04-24 17:39:17.767 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:39:17.767
2026-04-24 17:39:18.335 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=567.33
2026-04-24 17:39:18.373 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=9.59
2026-04-24 17:39:18.380 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=613.68 | totalMs=613.68
2026-04-24 17:39:18.383 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:39:18.383
2026-04-24 17:39:18.388 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-24 17:39:18.389 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-24 17:39:18.390 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-24 17:39:18.390 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=7.09 | totalMs=7.09
2026-04-24 17:39:18.391 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:39:18.391
2026-04-24 17:39:18.393 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-24 17:39:18.394 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-24 17:39:18.395 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-24 17:39:18.395 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=4.21 | totalMs=4.21
2026-04-24 17:39:18.767 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:39:18.767
2026-04-24 17:39:18.789 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=20.86
2026-04-24 17:39:18.789 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=21.91 | totalMs=21.91
2026-04-24 17:39:19.344 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:39:19.344
2026-04-24 17:41:13.158 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:41:13.158
2026-04-24 17:41:13.198 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=39.27
2026-04-24 17:41:13.201 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=43.28 | totalMs=43.28
2026-04-24 17:41:13.204 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:41:13.204
2026-04-24 17:41:13.236 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=29.4
2026-04-24 17:41:13.237 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=33.43 | totalMs=33.43
2026-04-24 17:41:13.238 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:41:13.238
2026-04-24 17:41:13.240 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-24 17:41:13.240 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.14 | totalMs=2.14
2026-04-24 17:41:13.241 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:41:13.241
2026-04-24 17:41:13.242 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.64
2026-04-24 17:41:13.242 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.39 | totalMs=1.39
2026-04-24 17:41:13.820 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:41:13.820
2026-04-24 17:41:13.835 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=13.78
2026-04-24 17:41:13.843 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=7.66
2026-04-24 17:41:13.852 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=7.76
2026-04-24 17:41:13.860 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-04-24 17:41:13.894 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=33.44
2026-04-24 17:41:13.906 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=11.38
2026-04-24 17:41:13.906 | step 3 | route=IT_Ticket | empId=61350 | apiMs=85.80 | totalMs=85.80
2026-04-24 17:41:13.907 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:41:13.907
2026-04-24 17:41:13.932 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=24.05
2026-04-24 17:41:13.940 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=7.83
2026-04-24 17:41:13.948 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=7.84
2026-04-24 17:41:13.949 | step 3 | route=IT_Ticket | empId=61350 | apiMs=41.92 | totalMs=41.92
2026-04-24 17:41:31.427 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:41:31.427
2026-04-24 17:41:31.485 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=57.84
2026-04-24 17:41:31.489 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=62.19 | totalMs=62.19
2026-04-24 17:41:34.346 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:41:34.346
2026-04-24 17:41:34.356 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-24 17:41:34.359 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.87 | totalMs=13.87
2026-04-24 17:41:41.656 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:41:41.656
2026-04-24 17:41:41.669 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-24 17:41:41.673 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=16.62 | totalMs=16.62
2026-04-24 17:41:41.673 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:41:41.673
2026-04-24 17:41:41.678 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=3.88 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x69d3a31ab5ff4ea1df039f35ba921b49db09b54ba209425112dbaedd0c34f10a). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=VENKATESH.S.S/GLA0220,@Type_Iss=14,@Issuse_Describ=design changes in the quality_defect_summary , design changes in the gut planning db,@Severity_Iss=1,@Module_id=26,@Comp_id=4881,@User_Code=61350,@Fc_name=51052,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51052,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-04-24 17:41:41.688 | step 5 | route=IT_TicketPost | empId=61350 | action=IT Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x69d3a31ab5ff4ea1df039f35ba921b49db09b54ba209425112dbaedd0c34f10a). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=VENKATESH.S.S/GLA0220,@Type_Iss=14,@Issuse_Describ=design changes in the quality_defect_summary , design changes in the gut planning db,@Severity_Iss=1,@Module_id=26,@Comp_id=4881,@User_Code=61350,@Fc_name=51052,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51052,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-04-24 17:41:42.006 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:41:42.006
2026-04-24 17:41:42.025 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=15.99
2026-04-24 17:41:42.034 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=5.55
2026-04-24 17:41:42.042 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-04-24 17:41:42.051 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-04-24 17:41:42.059 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=8.25
2026-04-24 17:41:42.072 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=12.6
2026-04-24 17:41:42.073 | step 3 | route=IT_Ticket | empId=61350 | apiMs=66.64 | totalMs=66.64
2026-04-24 17:41:42.073 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:41:42.073
2026-04-24 17:41:42.075 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-24 17:41:42.076 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-24 17:41:42.077 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-24 17:41:42.077 | step 3 | route=IT_Ticket | empId=61350 | apiMs=3.70 | totalMs=3.70
2026-04-24 17:52:08.973 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:52:08.973
2026-04-24 17:52:09.023 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=48.66
2026-04-24 17:52:09.025 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.84
2026-04-24 17:52:09.027 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-24 17:52:09.029 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-24 17:52:09.059 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=29.64
2026-04-24 17:52:09.061 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.74
2026-04-24 17:52:09.062 | step 3 | route=IT_Ticket | empId=46973 | apiMs=88.07 | totalMs=88.07
2026-04-24 17:52:09.062 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:52:09.062
2026-04-24 17:52:09.084 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=21
2026-04-24 17:52:09.086 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=2
2026-04-24 17:52:09.088 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.99
2026-04-24 17:52:09.089 | step 3 | route=IT_Ticket | empId=46973 | apiMs=26.53 | totalMs=26.53
2026-04-24 17:52:17.421 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=17:52:17.421
2026-04-24 17:52:18.232 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=807.62
2026-04-24 17:52:18.236 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=815.06 | totalMs=815.06
2026-04-24 17:52:20.914 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=17:52:20.914
2026-04-24 17:52:20.999 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=81.65
2026-04-24 17:52:21.003 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=88.36 | totalMs=88.36
2026-04-24 17:52:53.384 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:52:53.384
2026-04-24 17:52:53.396 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-04-24 17:52:53.397 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=12.54 | totalMs=12.54
2026-04-24 17:52:53.398 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:52:53.398
2026-04-24 17:52:53.423 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=24.52
2026-04-24 17:52:53.426 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=27.84 | totalMs=27.84
2026-04-24 17:52:53.426 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:52:53.426
2026-04-24 17:52:53.429 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.2
2026-04-24 17:52:53.430 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=3.33 | totalMs=3.33
2026-04-24 17:52:53.430 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:52:53.430
2026-04-24 17:52:53.433 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-24 17:52:53.433 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.68 | totalMs=2.68
2026-04-24 17:52:55.893 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:52:55.893
2026-04-24 17:52:55.907 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-04-24 17:52:55.911 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-04-24 17:52:55.913 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-24 17:52:55.914 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-24 17:52:55.916 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-24 17:52:55.918 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.47
2026-04-24 17:52:55.918 | step 3 | route=IT_Ticket | empId=46973 | apiMs=25.46 | totalMs=25.46
2026-04-24 17:52:55.919 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:52:55.919
2026-04-24 17:52:55.920 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-24 17:52:55.922 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-24 17:52:55.923 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-24 17:52:55.924 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.85 | totalMs=4.85
2026-04-24 17:53:25.797 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:53:25.797
2026-04-24 17:53:25.869 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=71.28
2026-04-24 17:53:25.870 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=72.58 | totalMs=72.58
2026-04-24 17:53:26.502 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:53:26.502
2026-04-24 17:53:32.959 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:53:32.959
2026-04-24 17:53:32.997 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=35.24
2026-04-24 17:53:33.003 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=44.31 | totalMs=44.31
2026-04-24 17:53:33.003 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=17:53:33.003
2026-04-24 17:53:33.006 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.09
2026-04-24 17:53:33.008 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-24 17:53:33.010 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-04-24 17:53:33.010 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.84 | totalMs=6.84
2026-04-24 17:53:36.753 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=17:53:36.753
2026-04-24 17:53:36.791 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=37.01
2026-04-24 17:53:36.791 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=38.28 | totalMs=38.28
2026-04-24 17:53:37.542 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:53:37.542
2026-04-24 17:54:33.483 | step 1 | route=IT_Ticket | empId=67606 | query called at=17:54:33.483
2026-04-24 17:54:33.548 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=63.62
2026-04-24 17:54:33.549 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-24 17:54:33.551 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-24 17:54:33.552 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-24 17:54:33.553 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-24 17:54:33.555 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=1.29
2026-04-24 17:54:33.556 | step 3 | route=IT_Ticket | empId=67606 | apiMs=72.52 | totalMs=72.52
2026-04-24 17:54:33.556 | step 1 | route=IT_Ticket | empId=67606 | query called at=17:54:33.556
2026-04-24 17:54:33.558 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-24 17:54:33.559 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-24 17:54:33.560 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-24 17:54:33.561 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.44 | totalMs=4.44
2026-04-24 17:55:46.007 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=17:55:46.007
2026-04-24 17:55:46.491 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=483.61
2026-04-24 17:55:46.492 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=485.16 | totalMs=485.16
2026-04-24 17:55:51.645 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=17:55:51.645
2026-04-24 17:55:51.672 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=26.09
2026-04-24 17:55:51.672 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=27.53 | totalMs=27.53
2026-04-24 17:56:59.669 | step 1 | route=IT_TicketPost | empId=67606 | query called at=17:56:59.669
2026-04-24 17:56:59.685 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=15.52
2026-04-24 17:56:59.686 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=16.81 | totalMs=16.81
2026-04-24 17:56:59.687 | step 1 | route=IT_TicketPost | empId=67606 | query called at=17:56:59.687
2026-04-24 17:56:59.738 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=50.73
2026-04-24 17:56:59.747 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=60.28 | totalMs=60.28
2026-04-24 17:56:59.748 | step 1 | route=IT_TicketPost | empId=67606 | query called at=17:56:59.748
2026-04-24 17:56:59.752 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.32
2026-04-24 17:56:59.752 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=4.47 | totalMs=4.47
2026-04-24 17:56:59.753 | step 1 | route=IT_TicketPost | empId=67606 | query called at=17:56:59.753
2026-04-24 17:56:59.761 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.36
2026-04-24 17:56:59.761 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=8.12 | totalMs=8.12
2026-04-24 17:56:59.992 | step 1 | route=IT_Ticket | empId=67606 | query called at=17:56:59.992
2026-04-24 17:57:00.002 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-04-24 17:57:00.004 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-24 17:57:00.005 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-24 17:57:00.006 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-24 17:57:00.007 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-24 17:57:00.009 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=1.01
2026-04-24 17:57:00.009 | step 3 | route=IT_Ticket | empId=67606 | apiMs=17.04 | totalMs=17.04
2026-04-24 17:57:00.010 | step 1 | route=IT_Ticket | empId=67606 | query called at=17:57:00.010
2026-04-24 17:57:00.011 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-24 17:57:00.013 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-24 17:57:00.014 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-24 17:57:00.014 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.37 | totalMs=4.37
2026-04-24 18:00:06.523 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:00:06.523
2026-04-24 18:00:06.534 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-24 18:00:06.539 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-24 18:00:06.543 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-24 18:00:06.547 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-24 18:00:06.549 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-24 18:00:06.550 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=1.01
2026-04-24 18:00:06.550 | step 3 | route=IT_Ticket | empId=57732 | apiMs=26.92 | totalMs=26.92
2026-04-24 18:00:06.551 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:00:06.551
2026-04-24 18:00:06.553 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-24 18:00:06.554 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-24 18:00:06.555 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-24 18:00:06.555 | step 3 | route=IT_Ticket | empId=57732 | apiMs=4.21 | totalMs=4.21
2026-04-24 18:00:17.659 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=18:00:17.659
2026-04-24 18:00:17.930 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=268.15
2026-04-24 18:00:17.934 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=274.97 | totalMs=274.97
2026-04-24 18:00:19.989 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=18:00:19.989
2026-04-24 18:00:20.004 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-04-24 18:00:20.007 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=17.72 | totalMs=17.72
2026-04-24 18:00:23.628 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=18:00:23.628
2026-04-24 18:00:23.654 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=24.91
2026-04-24 18:00:23.654 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=26.20 | totalMs=26.20
2026-04-24 18:01:04.879 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:01:04.879
2026-04-24 18:01:04.897 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=14.58
2026-04-24 18:01:04.898 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=18.61 | totalMs=18.61
2026-04-24 18:01:04.898 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:01:04.898
2026-04-24 18:01:05.006 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=107.2
2026-04-24 18:01:05.014 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=115.91 | totalMs=115.91
2026-04-24 18:01:05.015 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:01:05.015
2026-04-24 18:01:05.017 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-24 18:01:05.018 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2.69 | totalMs=2.69
2026-04-24 18:01:05.018 | step 1 | route=IT_TicketPost | empId=57732 | query called at=18:01:05.018
2026-04-24 18:01:05.020 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-24 18:01:05.020 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.97 | totalMs=1.97
2026-04-24 18:01:07.628 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:01:07.628
2026-04-24 18:01:07.639 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-24 18:01:07.641 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-24 18:01:07.642 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-24 18:01:07.643 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-24 18:01:07.645 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-24 18:01:07.651 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=5.95
2026-04-24 18:01:07.652 | step 3 | route=IT_Ticket | empId=57732 | apiMs=23.47 | totalMs=23.47
2026-04-24 18:01:07.652 | step 1 | route=IT_Ticket | empId=57732 | query called at=18:01:07.652
2026-04-24 18:01:07.661 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=7.82
2026-04-24 18:01:07.669 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-04-24 18:01:07.678 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=8.57
2026-04-24 18:01:07.678 | step 3 | route=IT_Ticket | empId=57732 | apiMs=26.12 | totalMs=26.12
2026-04-24 18:03:36.552 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=18:03:36.552
2026-04-24 18:03:36.586 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=33.17
2026-04-24 18:03:36.587 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=34.85 | totalMs=34.85
2026-04-24 18:03:37.012 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:03:37.012
2026-04-24 18:03:46.384 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=18:03:46.384
2026-04-24 18:03:46.402 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=17.43
2026-04-24 18:03:46.404 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=19.88 | totalMs=19.88
2026-04-24 18:03:46.405 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=18:03:46.405
2026-04-24 18:03:46.406 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-24 18:03:46.407 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-04-24 18:03:46.409 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-24 18:03:46.409 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=4.33 | totalMs=4.33
2026-04-24 18:03:46.707 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=18:03:46.707
2026-04-24 18:03:46.721 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=13.24
2026-04-24 18:03:46.722 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=14.38 | totalMs=14.38
2026-04-24 18:03:47.050 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:03:47.050
2026-04-24 18:12:16.301 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=18:12:16.301
2026-04-24 18:12:16.330 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=28.95
2026-04-24 18:12:16.331 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=30.14 | totalMs=30.14
2026-04-24 18:12:16.741 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:12:16.741
2026-04-24 18:12:21.395 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=18:12:21.395
2026-04-24 18:12:21.436 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=IT_Ticket_Update_SPOC | queryMs=40.16
2026-04-24 18:12:21.439 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=43.24 | totalMs=43.24
2026-04-24 18:12:21.439 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=18:12:21.439
2026-04-24 18:12:21.442 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-24 18:12:21.443 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-24 18:12:21.445 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-24 18:12:21.445 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=5.85 | totalMs=5.85
2026-04-24 18:12:23.949 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=18:12:23.949
2026-04-24 18:12:23.975 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=25.39
2026-04-24 18:12:23.975 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=26.66 | totalMs=26.66
2026-04-24 18:12:24.340 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:12:24.340
2026-04-24 18:33:34.644 | step 5 | route=dashboard | empId=Gna0039 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-25 01:13:36.788 | step 5 | route=dashboard | empId=GNT0071 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-25 01:13:58.703 | step 1 | route=IT_Ticket | empId=48046 | query called at=01:13:58.703
2026-04-25 01:13:58.778 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=74.42
2026-04-25 01:13:58.780 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-25 01:13:58.782 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-25 01:13:58.810 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=27.46
2026-04-25 01:13:58.957 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_it_Ticket_Details | queryMs=146.54
2026-04-25 01:13:58.992 | step 2 | route=IT_Ticket | empId=48046 | query=VMS_Comp_login_proc | queryMs=34.56
2026-04-25 01:13:58.992 | step 3 | route=IT_Ticket | empId=48046 | apiMs=288.72 | totalMs=288.72
2026-04-25 01:13:58.993 | step 1 | route=IT_Ticket | empId=48046 | query called at=01:13:58.993
2026-04-25 01:13:59.093 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=100.27
2026-04-25 01:13:59.117 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=23.71
2026-04-25 01:13:59.169 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=50.8
2026-04-25 01:13:59.169 | step 3 | route=IT_Ticket | empId=48046 | apiMs=176.46 | totalMs=176.46
2026-04-25 01:14:04.531 | step 1 | route=IT_Ticket_Report | empId=48046 | query called at=01:14:04.531
2026-04-25 01:14:05.096 | step 2 | route=IT_Ticket_Report | empId=48046 | query=kpi_it_ticket_report_page_proc | queryMs=564.7
2026-04-25 01:14:05.100 | step 3 | route=IT_Ticket_Report | empId=48046 | apiMs=568.81 | totalMs=568.81
2026-04-25 01:14:05.536 | step 4 | route=pageRenderd | empId=48046 | Page=TICKET ENTRY REPORT | page fully loaded at : 01:14:05.536
2026-04-25 01:14:08.146 | step 1 | route=HW_Ticket_Report | empId=48046 | query called at=01:14:08.146
2026-04-25 01:14:08.313 | step 2 | route=HW_Ticket_Report | empId=48046 | query=hw_ticket_report_kpi_proc | queryMs=164.45
2026-04-25 01:14:08.316 | step 3 | route=HW_Ticket_Report | empId=48046 | apiMs=170.67 | totalMs=170.67
2026-04-25 01:14:08.675 | step 4 | route=pageRenderd | empId=48046 | Page=HW TICKET REPORT | page fully loaded at : 01:14:08.675
2026-04-25 08:43:08.808 | step 1 | route=IT_Ticket | empId=43200 | query called at=08:43:08.808
2026-04-25 08:43:08.854 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=45.23
2026-04-25 08:43:08.858 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-25 08:43:08.863 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-25 08:43:08.867 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-25 08:43:08.896 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=28.38
2026-04-25 08:43:09.129 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=233.03
2026-04-25 08:43:09.129 | step 3 | route=IT_Ticket | empId=43200 | apiMs=321.51 | totalMs=321.51
2026-04-25 08:43:09.130 | step 1 | route=IT_Ticket | empId=43200 | query called at=08:43:09.130
2026-04-25 08:43:09.150 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=19.45
2026-04-25 08:43:09.152 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-25 08:43:09.153 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-25 08:43:09.154 | step 3 | route=IT_Ticket | empId=43200 | apiMs=23.32 | totalMs=23.32
2026-04-25 08:43:17.215 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=08:43:17.215
2026-04-25 08:43:17.411 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=195.85
2026-04-25 08:43:17.412 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=196.96 | totalMs=196.96
2026-04-25 08:43:20.049 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=08:43:20.049
2026-04-25 08:43:20.078 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=28.45
2026-04-25 08:43:20.081 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=32.04 | totalMs=32.04
2026-04-25 08:43:43.877 | step 1 | route=IT_TicketPost | empId=43200 | query called at=08:43:43.877
2026-04-25 08:43:43.888 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-25 08:43:43.889 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=11.26 | totalMs=11.26
2026-04-25 08:43:43.889 | step 1 | route=IT_TicketPost | empId=43200 | query called at=08:43:43.889
2026-04-25 08:43:44.123 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=233.22
2026-04-25 08:43:44.125 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=236.04 | totalMs=236.04
2026-04-25 08:43:44.126 | step 1 | route=IT_TicketPost | empId=43200 | query called at=08:43:44.126
2026-04-25 08:43:44.128 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.97
2026-04-25 08:43:44.129 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=3.04 | totalMs=3.04
2026-04-25 08:43:44.129 | step 1 | route=IT_TicketPost | empId=43200 | query called at=08:43:44.129
2026-04-25 08:43:44.131 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-25 08:43:44.131 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.99 | totalMs=1.99
2026-04-25 08:43:47.928 | step 1 | route=IT_Ticket | empId=43200 | query called at=08:43:47.928
2026-04-25 08:43:47.939 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-25 08:43:47.943 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-04-25 08:43:47.947 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-25 08:43:47.951 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-25 08:43:47.953 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-25 08:43:47.955 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-25 08:43:47.955 | step 3 | route=IT_Ticket | empId=43200 | apiMs=26.93 | totalMs=26.93
2026-04-25 08:43:47.956 | step 1 | route=IT_Ticket | empId=43200 | query called at=08:43:47.956
2026-04-25 08:43:47.957 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-25 08:43:47.959 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-25 08:43:47.960 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-25 08:43:47.960 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.72 | totalMs=4.72
2026-04-25 08:51:13.607 | step 1 | route=IT_Ticket | empId=12993 | query called at=08:51:13.607
2026-04-25 08:51:13.618 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-04-25 08:51:13.620 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-25 08:51:13.622 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-25 08:51:13.623 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-25 08:51:13.625 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-25 08:51:13.627 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=1.73
2026-04-25 08:51:13.628 | step 3 | route=IT_Ticket | empId=12993 | apiMs=20.51 | totalMs=20.51
2026-04-25 08:51:13.628 | step 1 | route=IT_Ticket | empId=12993 | query called at=08:51:13.628
2026-04-25 08:51:13.630 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-25 08:51:13.632 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-25 08:51:13.633 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-25 08:51:13.634 | step 3 | route=IT_Ticket | empId=12993 | apiMs=5.26 | totalMs=5.26
2026-04-25 08:51:19.627 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=08:51:19.627
2026-04-25 08:51:19.809 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=181.31
2026-04-25 08:51:19.812 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=185.32 | totalMs=185.32
2026-04-25 08:51:21.514 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=08:51:21.514
2026-04-25 08:51:21.543 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=28.61
2026-04-25 08:51:21.546 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=32.52 | totalMs=32.52
2026-04-25 08:51:50.557 | step 1 | route=IT_TicketPost | empId=12993 | query called at=08:51:50.557
2026-04-25 08:51:50.568 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-25 08:51:50.571 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=14.29 | totalMs=14.29
2026-04-25 08:51:50.574 | step 1 | route=IT_TicketPost | empId=12993 | query called at=08:51:50.574
2026-04-25 08:51:50.677 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=100.35
2026-04-25 08:51:50.680 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=105.65 | totalMs=105.65
2026-04-25 08:51:50.680 | step 1 | route=IT_TicketPost | empId=12993 | query called at=08:51:50.680
2026-04-25 08:51:50.682 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-25 08:51:50.683 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.68 | totalMs=2.68
2026-04-25 08:51:50.684 | step 1 | route=IT_TicketPost | empId=12993 | query called at=08:51:50.684
2026-04-25 08:51:50.686 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-25 08:51:50.687 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.37 | totalMs=2.37
2026-04-25 08:51:53.403 | step 1 | route=IT_Ticket | empId=12993 | query called at=08:51:53.403
2026-04-25 08:51:53.414 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-04-25 08:51:53.416 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-25 08:51:53.418 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-04-25 08:51:53.420 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-25 08:51:53.421 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-25 08:51:53.423 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=1.32
2026-04-25 08:51:53.423 | step 3 | route=IT_Ticket | empId=12993 | apiMs=20.02 | totalMs=20.02
2026-04-25 08:51:53.424 | step 1 | route=IT_Ticket | empId=12993 | query called at=08:51:53.424
2026-04-25 08:51:53.426 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-25 08:51:53.427 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-25 08:51:53.428 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-25 08:51:53.429 | step 3 | route=IT_Ticket | empId=12993 | apiMs=4.43 | totalMs=4.43
2026-04-25 09:17:43.250 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:17:43.250
2026-04-25 09:17:43.412 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=161.28
2026-04-25 09:17:43.414 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=2.34
2026-04-25 09:17:43.416 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-25 09:17:43.417 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-25 09:17:43.592 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=175.22
2026-04-25 09:17:43.599 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=5.9
2026-04-25 09:17:43.599 | step 3 | route=IT_Ticket | empId=49869 | apiMs=349.56 | totalMs=349.56
2026-04-25 09:17:43.600 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:17:43.600
2026-04-25 09:17:43.718 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=117.51
2026-04-25 09:17:43.721 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=2.3
2026-04-25 09:17:43.723 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=2.28
2026-04-25 09:17:43.724 | step 3 | route=IT_Ticket | empId=49869 | apiMs=123.73 | totalMs=123.73
2026-04-25 09:17:48.696 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:17:48.696
2026-04-25 09:17:49.164 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=466.86
2026-04-25 09:17:49.164 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=467.95 | totalMs=467.95
2026-04-25 09:17:50.714 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:17:50.714
2026-04-25 09:17:50.758 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=43.24
2026-04-25 09:17:50.761 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=47.17 | totalMs=47.17
2026-04-25 09:18:08.713 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:18:08.713
2026-04-25 09:18:08.724 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-04-25 09:18:08.724 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=11.52 | totalMs=11.52
2026-04-25 09:18:08.725 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:18:08.725
2026-04-25 09:18:08.773 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=46.95
2026-04-25 09:18:08.778 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=52.59 | totalMs=52.59
2026-04-25 09:18:08.778 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:18:08.778
2026-04-25 09:18:08.781 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-25 09:18:08.781 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.80 | totalMs=2.80
2026-04-25 09:18:11.543 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:18:11.543
2026-04-25 09:18:11.554 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-25 09:18:11.555 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-25 09:18:11.557 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-25 09:18:11.559 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-25 09:18:11.560 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-25 09:18:11.562 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-25 09:18:11.563 | step 3 | route=IT_Ticket | empId=49869 | apiMs=19.61 | totalMs=19.61
2026-04-25 09:18:11.563 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:18:11.563
2026-04-25 09:18:11.565 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-04-25 09:18:11.566 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-25 09:18:11.568 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-25 09:18:11.568 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.27 | totalMs=5.27
2026-04-25 09:53:22.694 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:53:22.694
2026-04-25 09:53:22.750 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=55.02
2026-04-25 09:53:22.752 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-25 09:53:22.753 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-25 09:53:22.755 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-25 09:53:22.852 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_it_Ticket_Details | queryMs=97.12
2026-04-25 09:53:22.860 | step 2 | route=IT_Ticket | empId=46396 | query=VMS_Comp_login_proc | queryMs=6.71
2026-04-25 09:53:22.860 | step 3 | route=IT_Ticket | empId=46396 | apiMs=165.62 | totalMs=165.62
2026-04-25 09:53:22.861 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:53:22.861
2026-04-25 09:53:22.932 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=70.6
2026-04-25 09:53:22.933 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-25 09:53:22.935 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-25 09:53:22.935 | step 3 | route=IT_Ticket | empId=46396 | apiMs=74.77 | totalMs=74.77
2026-04-25 09:53:41.764 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46396 | query called at=09:53:41.764
2026-04-25 09:53:42.205 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=440.9
2026-04-25 09:53:42.206 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46396 | apiMs=442.05 | totalMs=442.05
2026-04-25 09:53:45.210 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46396 | query called at=09:53:45.210
2026-04-25 09:53:45.244 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=33.27
2026-04-25 09:53:45.247 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46396 | apiMs=37.23 | totalMs=37.23
2026-04-25 09:56:02.088 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:56:02.088
2026-04-25 09:56:02.100 | step 2 | route=IT_TicketPost | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=11.44
2026-04-25 09:56:02.103 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=15.34 | totalMs=15.34
2026-04-25 09:56:02.106 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:56:02.106
2026-04-25 09:56:02.135 | step 2 | route=IT_TicketPost | empId=46396 | query=IT_Ticket_Save_SPOC | queryMs=25.99
2026-04-25 09:56:02.139 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=33.26 | totalMs=33.26
2026-04-25 09:56:02.140 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:56:02.140
2026-04-25 09:56:02.164 | step 2 | route=IT_TicketPost | empId=46396 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.33
2026-04-25 09:56:02.164 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=24.42 | totalMs=24.42
2026-04-25 09:56:02.165 | step 1 | route=IT_TicketPost | empId=46396 | query called at=09:56:02.165
2026-04-25 09:56:02.167 | step 2 | route=IT_TicketPost | empId=46396 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-25 09:56:02.167 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=2.32 | totalMs=2.32
2026-04-25 09:56:04.877 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:56:04.877
2026-04-25 09:56:04.888 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-25 09:56:04.890 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-25 09:56:04.891 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-25 09:56:04.893 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-25 09:56:04.894 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-25 09:56:04.901 | step 2 | route=IT_Ticket | empId=46396 | query=VMS_Comp_login_proc | queryMs=6.6
2026-04-25 09:56:04.902 | step 3 | route=IT_Ticket | empId=46396 | apiMs=24.39 | totalMs=24.39
2026-04-25 09:56:04.902 | step 1 | route=IT_Ticket | empId=46396 | query called at=09:56:04.902
2026-04-25 09:56:04.904 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-25 09:56:04.905 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-25 09:56:04.907 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-25 09:56:04.907 | step 3 | route=IT_Ticket | empId=46396 | apiMs=4.78 | totalMs=4.78
2026-04-25 10:01:19.601 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:01:19.601
2026-04-25 10:01:19.729 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=127.28
2026-04-25 10:01:19.729 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=128.50 | totalMs=128.50
2026-04-25 10:01:20.413 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:01:20.413
2026-04-25 10:01:28.360 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:01:28.360
2026-04-25 10:01:28.465 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=104.13
2026-04-25 10:01:28.472 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=111.93 | totalMs=111.93
2026-04-25 10:01:28.475 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:01:28.475
2026-04-25 10:01:28.480 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-04-25 10:01:28.482 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-25 10:01:28.484 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-25 10:01:28.485 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=9.78 | totalMs=9.78
2026-04-25 10:01:31.637 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:01:31.637
2026-04-25 10:01:31.672 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=34.36
2026-04-25 10:01:31.676 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.79 | totalMs=38.79
2026-04-25 10:01:32.593 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:01:32.593
2026-04-25 10:28:02.746 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:28:02.746
2026-04-25 10:28:02.809 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=62.32
2026-04-25 10:28:02.812 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=66.39 | totalMs=66.39
2026-04-25 10:28:03.364 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:28:03.364
2026-04-25 10:33:26.659 | step 1 | route=IT_Ticket | empId=49680 | query called at=10:33:26.659
2026-04-25 10:33:26.710 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=50.11
2026-04-25 10:33:26.714 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-25 10:33:26.718 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-25 10:33:26.720 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-25 10:33:26.778 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=57.68
2026-04-25 10:33:26.784 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=5.74
2026-04-25 10:33:26.785 | step 3 | route=IT_Ticket | empId=49680 | apiMs=125.38 | totalMs=125.38
2026-04-25 10:33:26.785 | step 1 | route=IT_Ticket | empId=49680 | query called at=10:33:26.785
2026-04-25 10:33:26.804 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=18.71
2026-04-25 10:33:26.806 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-25 10:33:26.807 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-25 10:33:26.808 | step 3 | route=IT_Ticket | empId=49680 | apiMs=22.54 | totalMs=22.54
2026-04-25 10:33:34.388 | step 1 | route=IT_Ticket | empId=49680 | query called at=10:33:34.388
2026-04-25 10:33:34.400 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-04-25 10:33:34.401 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-25 10:33:34.403 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-25 10:33:34.404 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-25 10:33:34.406 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-25 10:33:34.407 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=1.31
2026-04-25 10:33:34.408 | step 3 | route=IT_Ticket | empId=49680 | apiMs=19.33 | totalMs=19.33
2026-04-25 10:33:34.409 | step 1 | route=IT_Ticket | empId=49680 | query called at=10:33:34.409
2026-04-25 10:33:34.410 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-25 10:33:34.412 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-25 10:33:34.413 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-25 10:33:34.413 | step 3 | route=IT_Ticket | empId=49680 | apiMs=4.68 | totalMs=4.68
2026-04-25 10:33:49.744 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49680 | query called at=10:33:49.744
2026-04-25 10:33:49.955 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=210.43
2026-04-25 10:33:49.959 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49680 | apiMs=214.92 | totalMs=214.92
2026-04-25 10:33:53.658 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query called at=10:33:53.658
2026-04-25 10:33:53.686 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=24.16
2026-04-25 10:33:53.689 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49680 | apiMs=31.05 | totalMs=31.05
2026-04-25 10:35:38.077 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:35:38.077
2026-04-25 10:35:38.090 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-04-25 10:35:38.092 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-25 10:35:38.093 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-25 10:35:38.095 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-25 10:35:38.096 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-25 10:35:38.105 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=8.53
2026-04-25 10:35:38.105 | step 3 | route=IT_Ticket | empId=61023 | apiMs=28.21 | totalMs=28.21
2026-04-25 10:35:38.106 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:35:38.106
2026-04-25 10:35:38.108 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-25 10:35:38.109 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-25 10:35:38.111 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-25 10:35:38.111 | step 3 | route=IT_Ticket | empId=61023 | apiMs=4.86 | totalMs=4.86
2026-04-25 10:37:56.781 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61023 | query called at=10:37:56.781
2026-04-25 10:37:56.944 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=163.09
2026-04-25 10:37:56.948 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61023 | apiMs=167.20 | totalMs=167.20
2026-04-25 10:38:05.475 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=10:38:05.475
2026-04-25 10:38:05.514 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=38.15
2026-04-25 10:38:05.518 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=42.25 | totalMs=42.25
2026-04-25 10:38:25.761 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=10:38:25.761
2026-04-25 10:38:26.205 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=443.34
2026-04-25 10:38:26.209 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=447.63 | totalMs=447.63
2026-04-25 10:38:46.021 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=10:38:46.021
2026-04-25 10:38:46.032 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-25 10:38:46.036 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=14.81 | totalMs=14.81
2026-04-25 10:38:57.756 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=10:38:57.756
2026-04-25 10:38:57.767 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-04-25 10:38:57.770 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=13.84 | totalMs=13.84
2026-04-25 10:39:01.046 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=10:39:01.046
2026-04-25 10:39:01.089 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=41.44
2026-04-25 10:39:01.092 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=45.46 | totalMs=45.46
2026-04-25 10:39:09.755 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=10:39:09.755
2026-04-25 10:39:09.768 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=12.12
2026-04-25 10:39:09.771 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=16.20 | totalMs=16.20
2026-04-25 10:39:17.108 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=10:39:17.108
2026-04-25 10:39:17.119 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-04-25 10:39:17.123 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=14.84 | totalMs=14.84
2026-04-25 10:39:39.810 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:39:39.810
2026-04-25 10:39:39.821 | step 2 | route=IT_TicketPost | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-25 10:39:39.824 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=14.34 | totalMs=14.34
2026-04-25 10:39:39.827 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:39:39.827
2026-04-25 10:39:39.945 | step 2 | route=IT_TicketPost | empId=61023 | query=IT_Ticket_Save_SPOC | queryMs=114.89
2026-04-25 10:39:39.947 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=119.32 | totalMs=119.32
2026-04-25 10:39:39.947 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:39:39.947
2026-04-25 10:39:39.967 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.19
2026-04-25 10:39:39.967 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=20.36 | totalMs=20.36
2026-04-25 10:39:39.968 | step 1 | route=IT_TicketPost | empId=61023 | query called at=10:39:39.968
2026-04-25 10:39:39.969 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-25 10:39:39.970 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=1.52 | totalMs=1.52
2026-04-25 10:39:40.245 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:39:40.245
2026-04-25 10:39:40.260 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=14.6
2026-04-25 10:39:40.262 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-25 10:39:40.263 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-25 10:39:40.264 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-25 10:39:40.265 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-25 10:39:40.272 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=6.42
2026-04-25 10:39:40.273 | step 3 | route=IT_Ticket | empId=61023 | apiMs=27.56 | totalMs=27.56
2026-04-25 10:39:40.273 | step 1 | route=IT_Ticket | empId=61023 | query called at=10:39:40.273
2026-04-25 10:39:40.290 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=15.97
2026-04-25 10:39:40.291 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-25 10:39:40.303 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=11.5
2026-04-25 10:39:40.303 | step 3 | route=IT_Ticket | empId=61023 | apiMs=30.04 | totalMs=30.04
2026-04-25 10:40:03.173 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=10:40:03.173
2026-04-25 10:40:03.223 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=49.32
2026-04-25 10:40:03.226 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=53.31 | totalMs=53.31
2026-04-25 10:40:04.046 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:04.046
2026-04-25 10:40:08.429 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=10:40:08.429
2026-04-25 10:40:08.528 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=IT_Ticket_Update_SPOC | queryMs=98.71
2026-04-25 10:40:08.536 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=107.21 | totalMs=107.21
2026-04-25 10:40:08.539 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=10:40:08.539
2026-04-25 10:40:08.545 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.61
2026-04-25 10:40:08.547 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-25 10:40:08.551 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.26
2026-04-25 10:40:08.552 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=12.45 | totalMs=12.45
2026-04-25 10:40:08.783 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=10:40:08.783
2026-04-25 10:40:08.805 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=20.93
2026-04-25 10:40:08.805 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=21.96 | totalMs=21.96
2026-04-25 10:40:09.244 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:40:09.244
2026-04-25 10:45:53.614 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:45:53.614
2026-04-25 10:45:53.658 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=42.98
2026-04-25 10:45:53.662 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-25 10:45:53.666 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-25 10:45:53.670 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-25 10:45:53.695 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=24.77
2026-04-25 10:45:53.701 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.07
2026-04-25 10:45:53.701 | step 3 | route=IT_Ticket | empId=46985 | apiMs=87.02 | totalMs=87.02
2026-04-25 10:45:53.702 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:45:53.702
2026-04-25 10:45:53.719 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=16.64
2026-04-25 10:45:53.720 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-25 10:45:53.721 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-25 10:45:53.722 | step 3 | route=IT_Ticket | empId=46985 | apiMs=19.70 | totalMs=19.70
2026-04-25 10:46:04.491 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=10:46:04.491
2026-04-25 10:46:04.583 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=91.57
2026-04-25 10:46:04.583 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=92.80 | totalMs=92.80
2026-04-25 10:46:06.243 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=10:46:06.243
2026-04-25 10:46:06.683 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=439.15
2026-04-25 10:46:06.686 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=443.02 | totalMs=443.02
2026-04-25 10:47:28.850 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:47:28.850
2026-04-25 10:47:28.868 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=17.46
2026-04-25 10:47:28.871 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=21.24 | totalMs=21.24
2026-04-25 10:47:28.874 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:47:28.874
2026-04-25 10:47:29.005 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=128.32
2026-04-25 10:47:29.024 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=149.83 | totalMs=149.83
2026-04-25 10:47:29.024 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:47:29.024
2026-04-25 10:47:29.076 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=50.43
2026-04-25 10:47:29.076 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=51.52 | totalMs=51.52
2026-04-25 10:47:33.067 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:47:33.067
2026-04-25 10:47:33.102 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=34.16
2026-04-25 10:47:33.131 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=25.11
2026-04-25 10:47:33.155 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=21.31
2026-04-25 10:47:33.175 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=16.55
2026-04-25 10:47:33.192 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=16.5
2026-04-25 10:47:33.221 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=29.14
2026-04-25 10:47:33.222 | step 3 | route=IT_Ticket | empId=46985 | apiMs=154.22 | totalMs=154.22
2026-04-25 10:47:33.222 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:47:33.222
2026-04-25 10:47:33.238 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=15.4
2026-04-25 10:47:33.247 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.56
2026-04-25 10:47:33.255 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-04-25 10:47:33.256 | step 3 | route=IT_Ticket | empId=46985 | apiMs=33.75 | totalMs=33.75
2026-04-25 10:50:18.728 | step 1 | route=IT_Ticket | empId=48724 | query called at=10:50:18.728
2026-04-25 10:50:18.746 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=17.11
2026-04-25 10:50:18.755 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=5.28
2026-04-25 10:50:18.764 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=5.94
2026-04-25 10:50:18.773 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=6.12
2026-04-25 10:50:18.782 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_it_Ticket_Details | queryMs=8.46
2026-04-25 10:50:18.800 | step 2 | route=IT_Ticket | empId=48724 | query=VMS_Comp_login_proc | queryMs=17.39
2026-04-25 10:50:18.800 | step 3 | route=IT_Ticket | empId=48724 | apiMs=71.59 | totalMs=71.59
2026-04-25 10:50:18.801 | step 1 | route=IT_Ticket | empId=48724 | query called at=10:50:18.801
2026-04-25 10:50:18.809 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=7.48
2026-04-25 10:50:18.818 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=8.55
2026-04-25 10:50:18.827 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=8.58
2026-04-25 10:50:18.827 | step 3 | route=IT_Ticket | empId=48724 | apiMs=26.41 | totalMs=26.41
2026-04-25 10:50:26.528 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48724 | query called at=10:50:26.528
2026-04-25 10:50:26.857 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=328.17
2026-04-25 10:50:26.860 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48724 | apiMs=332.42 | totalMs=332.42
2026-04-25 10:50:28.841 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48724 | query called at=10:50:28.841
2026-04-25 10:50:28.876 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=34.48
2026-04-25 10:50:28.879 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48724 | apiMs=38.33 | totalMs=38.33
2026-04-25 10:53:00.467 | step 1 | route=IT_TicketPost | empId=48724 | query called at=10:53:00.467
2026-04-25 10:53:00.478 | step 2 | route=IT_TicketPost | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-25 10:53:00.481 | step 3 | route=IT_TicketPost | empId=48724 | apiMs=14.10 | totalMs=14.10
2026-04-25 10:53:00.484 | step 1 | route=IT_TicketPost | empId=48724 | query called at=10:53:00.484
2026-04-25 10:53:00.512 | step 2 | route=IT_TicketPost | empId=48724 | query=IT_Ticket_Save_SPOC | queryMs=24.59
2026-04-25 10:53:00.518 | step 3 | route=IT_TicketPost | empId=48724 | apiMs=34.25 | totalMs=34.25
2026-04-25 10:53:00.519 | step 1 | route=IT_TicketPost | empId=48724 | query called at=10:53:00.519
2026-04-25 10:53:00.521 | step 2 | route=IT_TicketPost | empId=48724 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-25 10:53:00.521 | step 3 | route=IT_TicketPost | empId=48724 | apiMs=2.41 | totalMs=2.41
2026-04-25 10:53:00.522 | step 1 | route=IT_TicketPost | empId=48724 | query called at=10:53:00.522
2026-04-25 10:53:00.523 | step 2 | route=IT_TicketPost | empId=48724 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-25 10:53:00.523 | step 3 | route=IT_TicketPost | empId=48724 | apiMs=1.52 | totalMs=1.52
2026-04-25 10:53:00.765 | step 1 | route=IT_Ticket | empId=48724 | query called at=10:53:00.765
2026-04-25 10:53:00.777 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=11.64
2026-04-25 10:53:00.780 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-04-25 10:53:00.781 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-25 10:53:00.782 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-25 10:53:00.784 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-25 10:53:00.789 | step 2 | route=IT_Ticket | empId=48724 | query=VMS_Comp_login_proc | queryMs=5.04
2026-04-25 10:53:00.790 | step 3 | route=IT_Ticket | empId=48724 | apiMs=24.64 | totalMs=24.64
2026-04-25 10:53:00.790 | step 1 | route=IT_Ticket | empId=48724 | query called at=10:53:00.790
2026-04-25 10:53:00.792 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-25 10:53:00.793 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-25 10:53:00.794 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-04-25 10:53:00.794 | step 3 | route=IT_Ticket | empId=48724 | apiMs=4.05 | totalMs=4.05
2026-04-25 10:54:17.458 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:54:17.458
2026-04-25 10:54:17.470 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-04-25 10:54:17.475 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-25 10:54:17.479 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-25 10:54:17.483 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-25 10:54:17.485 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=1.5
2026-04-25 10:54:17.490 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=5.13
2026-04-25 10:54:17.490 | step 3 | route=IT_Ticket | empId=60888 | apiMs=32.29 | totalMs=32.29
2026-04-25 10:54:17.491 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:54:17.491
2026-04-25 10:54:17.492 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-25 10:54:17.494 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-25 10:54:17.495 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-25 10:54:17.495 | step 3 | route=IT_Ticket | empId=60888 | apiMs=4.30 | totalMs=4.30
2026-04-25 10:54:23.575 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60888 | query called at=10:54:23.575
2026-04-25 10:54:23.672 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=96.7
2026-04-25 10:54:23.672 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60888 | apiMs=97.81 | totalMs=97.81
2026-04-25 10:54:25.800 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query called at=10:54:25.800
2026-04-25 10:54:25.825 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=24.56
2026-04-25 10:54:25.829 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60888 | apiMs=29.04 | totalMs=29.04
2026-04-25 10:54:56.077 | step 1 | route=IT_TicketPost | empId=60888 | query called at=10:54:56.077
2026-04-25 10:54:56.088 | step 2 | route=IT_TicketPost | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-25 10:54:56.088 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=11.65 | totalMs=11.65
2026-04-25 10:54:56.089 | step 1 | route=IT_TicketPost | empId=60888 | query called at=10:54:56.089
2026-04-25 10:54:56.233 | step 2 | route=IT_TicketPost | empId=60888 | query=IT_Ticket_Save_SPOC | queryMs=143.4
2026-04-25 10:54:56.289 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=200.45 | totalMs=200.45
2026-04-25 10:54:56.290 | step 1 | route=IT_TicketPost | empId=60888 | query called at=10:54:56.290
2026-04-25 10:54:56.292 | step 2 | route=IT_TicketPost | empId=60888 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-25 10:54:56.292 | step 3 | route=IT_TicketPost | empId=60888 | apiMs=2.46 | totalMs=2.46
2026-04-25 10:54:56.520 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:54:56.520
2026-04-25 10:54:56.530 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-25 10:54:56.532 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-25 10:54:56.534 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-25 10:54:56.535 | step 2 | route=IT_Ticket | empId=60888 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-25 10:54:56.537 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-25 10:54:56.539 | step 2 | route=IT_Ticket | empId=60888 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-25 10:54:56.539 | step 3 | route=IT_Ticket | empId=60888 | apiMs=19.41 | totalMs=19.41
2026-04-25 10:54:56.540 | step 1 | route=IT_Ticket | empId=60888 | query called at=10:54:56.540
2026-04-25 10:54:56.541 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-25 10:54:56.543 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-25 10:54:56.544 | step 2 | route=IT_Ticket | empId=60888 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-25 10:54:56.545 | step 3 | route=IT_Ticket | empId=60888 | apiMs=4.84 | totalMs=4.84
2026-04-25 10:56:39.534 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=10:56:39.534
2026-04-25 10:56:39.585 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=51.06
2026-04-25 10:56:39.586 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=52.24 | totalMs=52.24
2026-04-25 10:56:40.051 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:40.051
2026-04-25 10:56:46.048 | step 1 | route=SPOC_Entry_Save | empId=38205 | query called at=10:56:46.048
2026-04-25 10:56:46.100 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=IT_Ticket_Update_SPOC | queryMs=51.19
2026-04-25 10:56:46.114 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=IT_Ticket_Update_SPOC | queryMs=9.39
2026-04-25 10:56:46.119 | step 3 | route=SPOC_Entry_Save | empId=38205 | apiMs=70.93 | totalMs=70.93
2026-04-25 10:56:46.122 | step 1 | route=SPOC_Entry_Save | empId=38205 | query called at=10:56:46.122
2026-04-25 10:56:46.124 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-25 10:56:46.125 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-25 10:56:46.127 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-25 10:56:46.127 | step 3 | route=SPOC_Entry_Save | empId=38205 | apiMs=5.37 | totalMs=5.37
2026-04-25 10:56:46.128 | step 1 | route=SPOC_Entry_Save | empId=38205 | query called at=10:56:46.128
2026-04-25 10:56:46.130 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-25 10:56:46.131 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-25 10:56:46.132 | step 2 | route=SPOC_Entry_Save | empId=38205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-25 10:56:46.133 | step 3 | route=SPOC_Entry_Save | empId=38205 | apiMs=4.84 | totalMs=4.84
2026-04-25 10:56:46.357 | step 1 | route=Ticket_SPOC_Approve | empId=38205 | query called at=10:56:46.357
2026-04-25 10:56:46.373 | step 2 | route=Ticket_SPOC_Approve | empId=38205 | query=IT_TIcket_SPOCApp_Report | queryMs=16.4
2026-04-25 10:56:46.374 | step 3 | route=Ticket_SPOC_Approve | empId=38205 | apiMs=17.21 | totalMs=17.21
2026-04-25 10:56:46.693 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:46.693
2026-04-25 10:56:50.116 | step 4 | route=pageRenderd | empId=38205 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:50.116
2026-04-25 10:59:03.859 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:59:03.859
2026-04-25 10:59:03.870 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-25 10:59:03.872 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-25 10:59:03.874 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-25 10:59:03.875 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-25 10:59:03.877 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-25 10:59:03.884 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=6.61
2026-04-25 10:59:03.884 | step 3 | route=IT_Ticket | empId=57185 | apiMs=24.89 | totalMs=24.89
2026-04-25 10:59:03.885 | step 1 | route=IT_Ticket | empId=57185 | query called at=10:59:03.885
2026-04-25 10:59:03.887 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-25 10:59:03.888 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-25 10:59:03.889 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-25 10:59:03.890 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.96 | totalMs=4.96
2026-04-25 10:59:14.436 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=10:59:14.436
2026-04-25 10:59:14.749 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=312.29
2026-04-25 10:59:14.749 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=313.31 | totalMs=313.31
2026-04-25 10:59:17.374 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=10:59:17.374
2026-04-25 10:59:17.411 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=37.1
2026-04-25 10:59:17.412 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=38.06 | totalMs=38.06
2026-04-25 11:00:17.304 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:00:17.304
2026-04-25 11:00:17.316 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-04-25 11:00:17.319 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=14.67 | totalMs=14.67
2026-04-25 11:00:17.322 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:00:17.322
2026-04-25 11:00:17.365 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=40.07
2026-04-25 11:00:17.367 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=44.64 | totalMs=44.64
2026-04-25 11:00:17.367 | step 1 | route=IT_TicketPost | empId=57185 | query called at=11:00:17.367
2026-04-25 11:00:17.369 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-25 11:00:17.369 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.02 | totalMs=2.02
2026-04-25 11:00:17.850 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:00:17.850
2026-04-25 11:00:17.861 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-04-25 11:00:17.863 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-25 11:00:17.864 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-25 11:00:17.866 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-25 11:00:17.868 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-25 11:00:17.874 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=5.99
2026-04-25 11:00:17.874 | step 3 | route=IT_Ticket | empId=57185 | apiMs=23.93 | totalMs=23.93
2026-04-25 11:00:17.875 | step 1 | route=IT_Ticket | empId=57185 | query called at=11:00:17.875
2026-04-25 11:00:17.877 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-25 11:00:17.878 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-25 11:00:17.879 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-25 11:00:17.880 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.92 | totalMs=4.92
2026-04-25 11:00:43.282 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:00:43.282
2026-04-25 11:00:43.342 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=59.27
2026-04-25 11:00:43.346 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=63.18 | totalMs=63.18
2026-04-25 11:00:44.424 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:00:44.424
2026-04-25 11:00:49.218 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:00:49.218
2026-04-25 11:00:49.246 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=26.86
2026-04-25 11:00:49.247 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=29.11 | totalMs=29.11
2026-04-25 11:00:49.248 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:00:49.248
2026-04-25 11:00:49.249 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-25 11:00:49.251 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-04-25 11:00:49.252 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-25 11:00:49.252 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.44 | totalMs=4.44
2026-04-25 11:00:49.506 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:00:49.506
2026-04-25 11:00:49.525 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=18.37
2026-04-25 11:00:49.525 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=19.41 | totalMs=19.41
2026-04-25 11:00:51.170 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:00:51.170
2026-04-25 11:18:21.143 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:18:21.143
2026-04-25 11:18:21.175 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=31.57
2026-04-25 11:18:21.176 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-25 11:18:21.178 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-25 11:18:21.183 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=4.95
2026-04-25 11:18:21.219 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=35.62
2026-04-25 11:18:21.230 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=10.91
2026-04-25 11:18:21.231 | step 3 | route=IT_Ticket | empId=51863 | apiMs=88.07 | totalMs=88.07
2026-04-25 11:18:21.231 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:18:21.231
2026-04-25 11:18:21.257 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=25.62
2026-04-25 11:18:21.261 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=3.25
2026-04-25 11:18:21.262 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-25 11:18:21.262 | step 3 | route=IT_Ticket | empId=51863 | apiMs=31.14 | totalMs=31.14
2026-04-25 11:18:28.589 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=11:18:28.589
2026-04-25 11:18:28.899 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=309.45
2026-04-25 11:18:28.903 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=313.52 | totalMs=313.52
2026-04-25 11:18:30.368 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=11:18:30.368
2026-04-25 11:18:30.392 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=24.23
2026-04-25 11:18:30.393 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=25.24 | totalMs=25.24
2026-04-25 11:19:43.284 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:19:43.284
2026-04-25 11:19:43.296 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-04-25 11:19:43.300 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=15.44 | totalMs=15.44
2026-04-25 11:19:43.302 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:19:43.302
2026-04-25 11:19:43.327 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=21.74
2026-04-25 11:19:43.511 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=208.38 | totalMs=208.38
2026-04-25 11:19:43.512 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:19:43.512
2026-04-25 11:19:43.519 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.93
2026-04-25 11:19:43.519 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=7.51 | totalMs=7.51
2026-04-25 11:19:45.423 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:19:45.423
2026-04-25 11:19:45.437 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-04-25 11:19:45.441 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-25 11:19:45.443 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-25 11:19:45.445 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-25 11:19:45.446 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-25 11:19:45.453 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=6.11
2026-04-25 11:19:45.453 | step 3 | route=IT_Ticket | empId=51863 | apiMs=30.84 | totalMs=30.84
2026-04-25 11:19:45.454 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:19:45.454
2026-04-25 11:19:45.456 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-04-25 11:19:45.458 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-25 11:19:45.459 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-25 11:19:45.460 | step 3 | route=IT_Ticket | empId=51863 | apiMs=5.50 | totalMs=5.50
2026-04-25 11:20:35.461 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:20:35.461
2026-04-25 11:25:47.275 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:25:47.275
2026-04-25 11:25:47.320 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=45.21
2026-04-25 11:25:47.325 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-25 11:25:47.329 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-25 11:25:47.333 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-25 11:25:47.363 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=29.12
2026-04-25 11:25:47.369 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=5.71
2026-04-25 11:25:47.369 | step 3 | route=IT_Ticket | empId=51863 | apiMs=94.84 | totalMs=94.84
2026-04-25 11:25:47.370 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:25:47.370
2026-04-25 11:25:47.391 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=20.15
2026-04-25 11:25:47.392 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-25 11:25:47.393 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-25 11:25:47.394 | step 3 | route=IT_Ticket | empId=51863 | apiMs=23.66 | totalMs=23.66
2026-04-25 11:25:58.436 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:25:58.436
2026-04-25 11:25:58.447 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-25 11:25:58.451 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-25 11:25:58.455 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-25 11:25:58.458 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-25 11:25:58.460 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-04-25 11:25:58.461 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=1.14
2026-04-25 11:25:58.462 | step 3 | route=IT_Ticket | empId=51863 | apiMs=25.69 | totalMs=25.69
2026-04-25 11:25:58.462 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:25:58.462
2026-04-25 11:25:58.464 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-25 11:25:58.465 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-25 11:25:58.466 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-25 11:25:58.467 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.38 | totalMs=4.38
2026-04-25 11:26:05.290 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=11:26:05.290
2026-04-25 11:26:05.513 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=222.35
2026-04-25 11:26:05.516 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=226.33 | totalMs=226.33
2026-04-25 11:26:07.152 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=11:26:07.152
2026-04-25 11:26:07.164 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-04-25 11:26:07.167 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=14.77 | totalMs=14.77
2026-04-25 11:29:22.516 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:29:22.516
2026-04-25 11:29:22.568 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=51.21
2026-04-25 11:29:22.572 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=55.79 | totalMs=55.79
2026-04-25 11:29:22.575 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:29:22.575
2026-04-25 11:29:22.593 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=14.47
2026-04-25 11:29:22.596 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=21.42 | totalMs=21.42
2026-04-25 11:29:22.597 | step 1 | route=IT_TicketPost | empId=51863 | query called at=11:29:22.597
2026-04-25 11:29:22.618 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.48
2026-04-25 11:29:22.618 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=21.46 | totalMs=21.46
2026-04-25 11:29:25.037 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:29:25.037
2026-04-25 11:29:25.048 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-25 11:29:25.052 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-25 11:29:25.056 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-25 11:29:25.058 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-25 11:29:25.086 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=27.34
2026-04-25 11:29:25.092 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=5.63
2026-04-25 11:29:25.092 | step 3 | route=IT_Ticket | empId=51863 | apiMs=54.82 | totalMs=54.82
2026-04-25 11:29:25.093 | step 1 | route=IT_Ticket | empId=51863 | query called at=11:29:25.093
2026-04-25 11:29:25.112 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=18.42
2026-04-25 11:29:25.113 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-25 11:29:25.114 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-25 11:29:25.115 | step 3 | route=IT_Ticket | empId=51863 | apiMs=22.02 | totalMs=22.02
2026-04-25 11:36:17.208 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=11:36:17.208
2026-04-25 11:36:17.417 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=208.54
2026-04-25 11:36:17.417 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=209.74 | totalMs=209.74
2026-04-25 11:36:18.282 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:36:18.282
2026-04-25 11:36:21.766 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=11:36:21.766
2026-04-25 11:36:21.814 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=46.65
2026-04-25 11:36:21.839 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=12.71
2026-04-25 11:36:21.852 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=85.18 | totalMs=85.18
2026-04-25 11:36:21.855 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=11:36:21.855
2026-04-25 11:36:21.899 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=43.88
2026-04-25 11:36:21.908 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.94
2026-04-25 11:36:21.916 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.1
2026-04-25 11:36:21.917 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=62.09 | totalMs=62.09
2026-04-25 11:36:25.152 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=11:36:25.152
2026-04-25 11:36:25.159 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.33
2026-04-25 11:36:25.167 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.08
2026-04-25 11:36:25.176 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.84
2026-04-25 11:36:25.179 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=27.11 | totalMs=27.11
2026-04-25 11:36:26.861 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=11:36:26.861
2026-04-25 11:36:26.923 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=61.33
2026-04-25 11:36:26.923 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=62.40 | totalMs=62.40
2026-04-25 11:36:27.765 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:36:27.765
2026-04-25 11:46:34.797 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:46:34.797
2026-04-25 11:46:34.852 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=53.84
2026-04-25 11:46:34.860 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.65
2026-04-25 11:46:34.868 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-04-25 11:46:34.877 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-04-25 11:46:34.914 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=36.55
2026-04-25 11:46:34.925 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=10.5
2026-04-25 11:46:34.925 | step 3 | route=IT_Ticket | empId=46985 | apiMs=127.68 | totalMs=127.68
2026-04-25 11:46:34.926 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:46:34.926
2026-04-25 11:46:34.950 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=23.81
2026-04-25 11:46:34.959 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-04-25 11:46:34.968 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=9.47
2026-04-25 11:46:34.969 | step 3 | route=IT_Ticket | empId=46985 | apiMs=43.04 | totalMs=43.04
2026-04-25 11:46:40.234 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=11:46:40.234
2026-04-25 11:46:40.387 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=152.59
2026-04-25 11:46:40.388 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=154.22 | totalMs=154.22
2026-04-25 11:46:41.580 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=11:46:41.580
2026-04-25 11:46:41.631 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=50.14
2026-04-25 11:46:41.634 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=53.99 | totalMs=53.99
2026-04-25 11:47:11.695 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:47:11.695
2026-04-25 11:47:11.706 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-04-25 11:47:11.709 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.65 | totalMs=14.65
2026-04-25 11:47:11.713 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:47:11.713
2026-04-25 11:47:12.555 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=839.44
2026-04-25 11:47:12.558 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=845.09 | totalMs=845.09
2026-04-25 11:47:12.558 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:47:12.558
2026-04-25 11:47:12.561 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-04-25 11:47:12.561 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.84 | totalMs=2.84
2026-04-25 11:47:12.804 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:47:12.804
2026-04-25 11:47:12.816 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-04-25 11:47:12.818 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-25 11:47:12.820 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-25 11:47:12.821 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-25 11:47:12.822 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-25 11:47:12.830 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=7.33
2026-04-25 11:47:12.830 | step 3 | route=IT_Ticket | empId=46985 | apiMs=26.80 | totalMs=26.80
2026-04-25 11:47:12.831 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:47:12.831
2026-04-25 11:47:12.833 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-04-25 11:47:12.834 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-25 11:47:12.836 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-25 11:47:12.836 | step 3 | route=IT_Ticket | empId=46985 | apiMs=5.16 | totalMs=5.16
2026-04-25 11:51:42.150 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=11:51:42.150
2026-04-25 11:51:42.240 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=89.45
2026-04-25 11:51:42.243 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=93.56 | totalMs=93.56
2026-04-25 11:51:43.634 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=11:51:43.634
2026-04-25 11:51:43.646 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-04-25 11:51:43.649 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=14.71 | totalMs=14.71
2026-04-25 11:52:36.112 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:52:36.112
2026-04-25 11:52:36.123 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-25 11:52:36.126 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=13.91 | totalMs=13.91
2026-04-25 11:52:36.129 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:52:36.129
2026-04-25 11:52:36.150 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=17.93
2026-04-25 11:52:36.152 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=23.06 | totalMs=23.06
2026-04-25 11:52:36.153 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:52:36.153
2026-04-25 11:52:36.177 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.84
2026-04-25 11:52:36.178 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=24.81 | totalMs=24.81
2026-04-25 11:52:36.407 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:52:36.407
2026-04-25 11:52:36.417 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-04-25 11:52:36.419 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-25 11:52:36.420 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-25 11:52:36.422 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-25 11:52:36.476 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=53.38
2026-04-25 11:52:36.493 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=17.14
2026-04-25 11:52:36.494 | step 3 | route=IT_Ticket | empId=46985 | apiMs=86.51 | totalMs=86.51
2026-04-25 11:52:36.494 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:52:36.494
2026-04-25 11:52:36.536 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=41.36
2026-04-25 11:52:36.545 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-25 11:52:36.553 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-04-25 11:52:36.553 | step 3 | route=IT_Ticket | empId=46985 | apiMs=59.20 | totalMs=59.20
2026-04-25 11:52:38.835 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=11:52:38.835
2026-04-25 11:52:38.900 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=64.48
2026-04-25 11:52:38.903 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=68.69 | totalMs=68.69
2026-04-25 11:52:39.634 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:39.634
2026-04-25 11:52:43.605 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=11:52:43.605
2026-04-25 11:52:43.690 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=84.59
2026-04-25 11:52:43.723 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=20.91
2026-04-25 11:52:43.749 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=13.15
2026-04-25 11:52:43.774 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=12.89
2026-04-25 11:52:43.797 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=13.11
2026-04-25 11:52:43.822 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=12.73
2026-04-25 11:52:43.848 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=12.71
2026-04-25 11:52:43.869 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=9.1
2026-04-25 11:52:43.894 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=12.76
2026-04-25 11:52:43.920 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=12.67
2026-04-25 11:52:43.941 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=9.12
2026-04-25 11:52:43.954 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=349.00 | totalMs=349.00
2026-04-25 11:52:43.966 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-04-25).
2026-04-25 11:52:44.196 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=11:52:44.196
2026-04-25 11:52:44.230 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=33.54
2026-04-25 11:52:44.230 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=34.56 | totalMs=34.56
2026-04-25 11:52:44.681 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:44.681
2026-04-25 12:00:14.226 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:00:14.226
2026-04-25 12:00:14.297 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=69.98
2026-04-25 12:00:14.298 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=71.15 | totalMs=71.15
2026-04-25 12:00:14.727 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:00:14.727
2026-04-25 12:08:24.753 | step 1 | route=IT_Ticket | empId=62399 | query called at=12:08:24.753
2026-04-25 12:08:24.919 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=166.08
2026-04-25 12:08:24.932 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=12.6
2026-04-25 12:08:24.939 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=6.08
2026-04-25 12:08:24.940 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-25 12:08:24.979 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=38.21
2026-04-25 12:08:24.986 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=6.23
2026-04-25 12:08:24.986 | step 3 | route=IT_Ticket | empId=62399 | apiMs=233.39 | totalMs=233.39
2026-04-25 12:08:24.987 | step 1 | route=IT_Ticket | empId=62399 | query called at=12:08:24.987
2026-04-25 12:08:25.014 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=27.35
2026-04-25 12:08:25.016 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-25 12:08:25.017 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-25 12:08:25.017 | step 3 | route=IT_Ticket | empId=62399 | apiMs=30.85 | totalMs=30.85
2026-04-25 12:08:41.703 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=12:08:41.703
2026-04-25 12:08:42.017 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=313.65
2026-04-25 12:08:42.021 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=317.86 | totalMs=317.86
2026-04-25 12:08:45.160 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=12:08:45.160
2026-04-25 12:08:45.173 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=12.36
2026-04-25 12:08:45.176 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=16.53 | totalMs=16.53
2026-04-25 12:27:17.489 | step 1 | route=IT_Ticket | empId=34771 | query called at=12:27:17.489
2026-04-25 12:27:17.532 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=42.64
2026-04-25 12:27:17.537 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-25 12:27:17.541 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-25 12:27:17.545 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-25 12:27:17.573 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=27.8
2026-04-25 12:27:17.580 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=6.2
2026-04-25 12:27:17.580 | step 3 | route=IT_Ticket | empId=34771 | apiMs=91.76 | totalMs=91.76
2026-04-25 12:27:17.581 | step 1 | route=IT_Ticket | empId=34771 | query called at=12:27:17.581
2026-04-25 12:27:17.601 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=19.4
2026-04-25 12:27:17.603 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-25 12:27:17.604 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-25 12:27:17.604 | step 3 | route=IT_Ticket | empId=34771 | apiMs=23.26 | totalMs=23.26
2026-04-25 12:27:26.111 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=12:27:26.111
2026-04-25 12:27:26.902 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=789.52
2026-04-25 12:27:26.902 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=790.78 | totalMs=790.78
2026-04-25 12:27:29.136 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=12:27:29.136
2026-04-25 12:27:30.239 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1102.34
2026-04-25 12:27:30.240 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=1,103.59 | totalMs=1,103.59
2026-04-25 12:28:54.162 | step 1 | route=IT_TicketPost | empId=34771 | query called at=12:28:54.162
2026-04-25 12:28:54.172 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-04-25 12:28:54.176 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=13.79 | totalMs=13.79
2026-04-25 12:28:54.179 | step 1 | route=IT_TicketPost | empId=34771 | query called at=12:28:54.179
2026-04-25 12:28:54.206 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=24.04
2026-04-25 12:28:54.208 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=29.10 | totalMs=29.10
2026-04-25 12:28:54.208 | step 1 | route=IT_TicketPost | empId=34771 | query called at=12:28:54.208
2026-04-25 12:28:54.210 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-25 12:28:54.211 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=2.42 | totalMs=2.42
2026-04-25 12:28:54.211 | step 1 | route=IT_TicketPost | empId=34771 | query called at=12:28:54.211
2026-04-25 12:28:54.213 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-25 12:28:54.213 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=1.89 | totalMs=1.89
2026-04-25 12:28:55.788 | step 1 | route=IT_Ticket | empId=34771 | query called at=12:28:55.788
2026-04-25 12:28:55.799 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-25 12:28:55.800 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-25 12:28:55.802 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-25 12:28:55.803 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-25 12:28:55.804 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-25 12:28:55.806 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=1.18
2026-04-25 12:28:55.806 | step 3 | route=IT_Ticket | empId=34771 | apiMs=18.06 | totalMs=18.06
2026-04-25 12:28:55.807 | step 1 | route=IT_Ticket | empId=34771 | query called at=12:28:55.807
2026-04-25 12:28:55.809 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-25 12:28:55.810 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-25 12:28:55.811 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-25 12:28:55.811 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.36 | totalMs=4.36
2026-04-25 12:39:48.016 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:39:48.016
2026-04-25 12:39:48.061 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=43.84
2026-04-25 12:39:48.063 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-25 12:39:48.064 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-25 12:39:48.065 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-25 12:39:48.093 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=27.13
2026-04-25 12:39:48.099 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.96
2026-04-25 12:39:48.100 | step 3 | route=IT_Ticket | empId=57006 | apiMs=83.67 | totalMs=83.67
2026-04-25 12:39:48.100 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:39:48.100
2026-04-25 12:39:48.120 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=19.31
2026-04-25 12:39:48.122 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-25 12:39:48.123 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-25 12:39:48.123 | step 3 | route=IT_Ticket | empId=57006 | apiMs=22.92 | totalMs=22.92
2026-04-25 12:39:53.590 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=12:39:53.590
2026-04-25 12:39:53.899 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=308.67
2026-04-25 12:39:53.899 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=309.81 | totalMs=309.81
2026-04-25 12:39:55.366 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=12:39:55.366
2026-04-25 12:39:55.379 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=12.26
2026-04-25 12:39:55.382 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=16.16 | totalMs=16.16
2026-04-25 12:40:12.670 | step 1 | route=IT_TicketPost | empId=57006 | query called at=12:40:12.670
2026-04-25 12:40:12.680 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-04-25 12:40:12.683 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=12.90 | totalMs=12.90
2026-04-25 12:40:12.686 | step 1 | route=IT_TicketPost | empId=57006 | query called at=12:40:12.686
2026-04-25 12:40:12.722 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=32.79
2026-04-25 12:40:12.724 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=37.59 | totalMs=37.59
2026-04-25 12:40:12.724 | step 1 | route=IT_TicketPost | empId=57006 | query called at=12:40:12.724
2026-04-25 12:40:12.727 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.1
2026-04-25 12:40:12.727 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=3.33 | totalMs=3.33
2026-04-25 12:40:14.523 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:40:14.523
2026-04-25 12:40:14.534 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-25 12:40:14.535 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-25 12:40:14.537 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-25 12:40:14.538 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-25 12:40:14.539 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-25 12:40:14.544 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=4.03
2026-04-25 12:40:14.544 | step 3 | route=IT_Ticket | empId=57006 | apiMs=21.09 | totalMs=21.09
2026-04-25 12:40:14.545 | step 1 | route=IT_Ticket | empId=57006 | query called at=12:40:14.545
2026-04-25 12:40:14.546 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-25 12:40:14.548 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-25 12:40:14.549 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-25 12:40:14.550 | step 3 | route=IT_Ticket | empId=57006 | apiMs=5.08 | totalMs=5.08
2026-04-25 13:05:08.803 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:05:08.803
2026-04-25 13:05:08.841 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=37.23
2026-04-25 13:05:08.845 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-25 13:05:08.849 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-25 13:05:08.853 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-25 13:05:08.875 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=22.51
2026-04-25 13:05:08.881 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=4.81
2026-04-25 13:05:08.881 | step 3 | route=IT_Ticket | empId=41332 | apiMs=78.21 | totalMs=78.21
2026-04-25 13:05:08.882 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:05:08.882
2026-04-25 13:05:08.898 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=15.56
2026-04-25 13:05:08.899 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-25 13:05:08.900 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-25 13:05:08.901 | step 3 | route=IT_Ticket | empId=41332 | apiMs=19.06 | totalMs=19.06
2026-04-25 13:05:34.534 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=13:05:34.534
2026-04-25 13:05:34.844 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=309.93
2026-04-25 13:05:34.845 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=310.98 | totalMs=310.98
2026-04-25 13:05:38.845 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=13:05:38.845
2026-04-25 13:05:38.858 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.87
2026-04-25 13:05:38.858 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=12.92 | totalMs=12.92
2026-04-25 13:06:26.509 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:06:26.509
2026-04-25 13:06:26.520 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-25 13:06:26.523 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.35 | totalMs=14.35
2026-04-25 13:06:26.526 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:06:26.526
2026-04-25 13:06:26.550 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=21.51
2026-04-25 13:06:26.553 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=26.46 | totalMs=26.46
2026-04-25 13:06:26.553 | step 1 | route=IT_TicketPost | empId=41332 | query called at=13:06:26.553
2026-04-25 13:06:26.555 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-25 13:06:26.556 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.89 | totalMs=2.89
2026-04-25 13:06:29.134 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:06:29.134
2026-04-25 13:06:29.144 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-25 13:06:29.146 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-25 13:06:29.147 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-25 13:06:29.149 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-25 13:06:29.151 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-04-25 13:06:29.152 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.28
2026-04-25 13:06:29.153 | step 3 | route=IT_Ticket | empId=41332 | apiMs=19.01 | totalMs=19.01
2026-04-25 13:06:29.153 | step 1 | route=IT_Ticket | empId=41332 | query called at=13:06:29.153
2026-04-25 13:06:29.155 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-25 13:06:29.156 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-25 13:06:29.158 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-25 13:06:29.158 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.91 | totalMs=4.91
2026-04-25 13:15:59.479 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:15:59.479
2026-04-25 13:15:59.537 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=56.63
2026-04-25 13:15:59.537 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=57.87 | totalMs=57.87
2026-04-25 13:16:02.309 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:16:02.309
2026-04-25 13:16:05.939 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:16:05.939
2026-04-25 13:16:06.045 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=106.12
2026-04-25 13:16:06.050 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=111.36 | totalMs=111.36
2026-04-25 13:16:06.053 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:16:06.053
2026-04-25 13:16:06.057 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-25 13:16:06.059 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-25 13:16:06.060 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-25 13:16:06.060 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.36 | totalMs=7.36
2026-04-25 13:16:08.633 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:16:08.633
2026-04-25 13:16:08.657 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.93
2026-04-25 13:16:08.660 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=26.49 | totalMs=26.49
2026-04-25 13:16:09.388 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:16:09.388
2026-04-25 13:16:12.778 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:16:12.778
2026-04-25 13:16:12.808 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=28.41
2026-04-25 13:16:12.812 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=33.98 | totalMs=33.98
2026-04-25 13:16:12.815 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=13:16:12.815
2026-04-25 13:16:12.819 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-25 13:16:12.821 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-25 13:16:12.822 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-25 13:16:12.822 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=6.93 | totalMs=6.93
2026-04-25 13:16:16.986 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=13:16:16.986
2026-04-25 13:16:17.021 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=34.08
2026-04-25 13:16:17.021 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=35.16 | totalMs=35.16
2026-04-25 13:16:17.653 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:16:17.653
2026-04-25 13:18:45.097 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:18:45.097
2026-04-25 13:18:45.141 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=43.68
2026-04-25 13:18:45.143 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-25 13:18:45.145 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-25 13:18:45.146 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-25 13:18:45.175 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=27.65
2026-04-25 13:18:45.181 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=5.74
2026-04-25 13:18:45.181 | step 3 | route=IT_Ticket | empId=40217 | apiMs=84.27 | totalMs=84.27
2026-04-25 13:18:45.182 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:18:45.182
2026-04-25 13:18:45.201 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=19.22
2026-04-25 13:18:45.203 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-25 13:18:45.204 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-25 13:18:45.204 | step 3 | route=IT_Ticket | empId=40217 | apiMs=22.75 | totalMs=22.75
2026-04-25 13:18:54.467 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=13:18:54.467
2026-04-25 13:18:54.906 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=438.21
2026-04-25 13:18:54.910 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=442.56 | totalMs=442.56
2026-04-25 13:18:56.691 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=13:18:56.691
2026-04-25 13:18:56.716 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=24.21
2026-04-25 13:18:56.719 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=28.07 | totalMs=28.07
2026-04-25 13:21:47.350 | step 1 | route=IT_TicketPost | empId=40217 | query called at=13:21:47.350
2026-04-25 13:21:47.361 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-04-25 13:21:47.365 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.97 | totalMs=14.97
2026-04-25 13:21:47.368 | step 1 | route=IT_TicketPost | empId=40217 | query called at=13:21:47.368
2026-04-25 13:21:47.395 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=24.88
2026-04-25 13:21:47.398 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=30.17 | totalMs=30.17
2026-04-25 13:21:47.398 | step 1 | route=IT_TicketPost | empId=40217 | query called at=13:21:47.398
2026-04-25 13:21:47.401 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-04-25 13:21:47.401 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.78 | totalMs=2.78
2026-04-25 13:21:47.625 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:21:47.625
2026-04-25 13:21:47.636 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-25 13:21:47.638 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-25 13:21:47.639 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-25 13:21:47.640 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-25 13:21:47.642 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-25 13:21:47.646 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=4.16
2026-04-25 13:21:47.647 | step 3 | route=IT_Ticket | empId=40217 | apiMs=21.98 | totalMs=21.98
2026-04-25 13:21:47.647 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:21:47.647
2026-04-25 13:21:47.649 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-25 13:21:47.650 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-25 13:21:47.651 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-25 13:21:47.652 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.26 | totalMs=4.26
2026-04-25 13:22:41.321 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=13:22:41.321
2026-04-25 13:22:41.363 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=41.79
2026-04-25 13:22:41.367 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=45.92 | totalMs=45.92
2026-04-25 13:22:41.902 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:22:41.902
2026-04-25 13:22:45.236 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=13:22:45.236
2026-04-25 13:22:45.316 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=79.24
2026-04-25 13:22:45.321 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=85.15 | totalMs=85.15
2026-04-25 13:22:45.324 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=13:22:45.324
2026-04-25 13:22:45.329 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-25 13:22:45.330 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-25 13:22:45.332 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-25 13:22:45.332 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=8.03 | totalMs=8.03
2026-04-25 13:22:45.699 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=13:22:45.699
2026-04-25 13:22:45.720 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=19.72
2026-04-25 13:22:45.720 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=20.85 | totalMs=20.85
2026-04-25 13:22:46.060 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:22:46.060
2026-04-25 14:27:54.766 | step 1 | route=IT_Ticket | empId=62399 | query called at=14:27:54.766
2026-04-25 14:27:54.822 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=54.91
2026-04-25 14:27:54.841 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=15.83
2026-04-25 14:27:54.849 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=5.01
2026-04-25 14:27:54.853 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-25 14:27:54.919 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=65.42
2026-04-25 14:27:54.921 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=1.83
2026-04-25 14:27:54.921 | step 3 | route=IT_Ticket | empId=62399 | apiMs=155.70 | totalMs=155.70
2026-04-25 14:27:54.922 | step 1 | route=IT_Ticket | empId=62399 | query called at=14:27:54.922
2026-04-25 14:27:54.947 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=23.64
2026-04-25 14:27:54.966 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=19.07
2026-04-25 14:27:54.974 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=6.93
2026-04-25 14:27:54.974 | step 3 | route=IT_Ticket | empId=62399 | apiMs=51.68 | totalMs=51.68
2026-04-25 14:28:02.940 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=14:28:02.940
2026-04-25 14:28:03.257 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=316.7
2026-04-25 14:28:03.261 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=321.05 | totalMs=321.05
2026-04-25 14:28:07.276 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=14:28:07.276
2026-04-25 14:28:07.312 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=34.95
2026-04-25 14:28:07.315 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=39.00 | totalMs=39.00
2026-04-25 14:28:33.540 | step 1 | route=IT_TicketPost | empId=62399 | query called at=14:28:33.540
2026-04-25 14:28:33.552 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-04-25 14:28:33.555 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=14.95 | totalMs=14.95
2026-04-25 14:28:33.558 | step 1 | route=IT_TicketPost | empId=62399 | query called at=14:28:33.558
2026-04-25 14:28:33.735 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=173.78
2026-04-25 14:28:33.774 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=215.88 | totalMs=215.88
2026-04-25 14:28:33.775 | step 1 | route=IT_TicketPost | empId=62399 | query called at=14:28:33.775
2026-04-25 14:28:33.777 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-25 14:28:33.777 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=2.84 | totalMs=2.84
2026-04-25 14:28:34.004 | step 1 | route=IT_Ticket | empId=62399 | query called at=14:28:34.004
2026-04-25 14:28:34.016 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-04-25 14:28:34.018 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-04-25 14:28:34.019 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-25 14:28:34.021 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-25 14:28:34.022 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-04-25 14:28:34.024 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-25 14:28:34.024 | step 3 | route=IT_Ticket | empId=62399 | apiMs=19.94 | totalMs=19.94
2026-04-25 14:28:34.025 | step 1 | route=IT_Ticket | empId=62399 | query called at=14:28:34.025
2026-04-25 14:28:34.027 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-25 14:28:34.028 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-25 14:28:34.030 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-25 14:28:34.030 | step 3 | route=IT_Ticket | empId=62399 | apiMs=5.04 | totalMs=5.04
2026-04-25 14:28:54.093 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=14:28:54.093
2026-04-25 14:28:54.129 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=35.92
2026-04-25 14:28:54.130 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=37.01 | totalMs=37.01
2026-04-25 14:28:54.629 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:28:54.629
2026-04-25 14:29:01.767 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=14:29:01.767
2026-04-25 14:29:01.828 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=60.15
2026-04-25 14:29:01.833 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=65.58 | totalMs=65.58
2026-04-25 14:29:01.836 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=14:29:01.836
2026-04-25 14:29:01.840 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-25 14:29:01.842 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-25 14:29:01.843 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-25 14:29:01.844 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=7.45 | totalMs=7.45
2026-04-25 14:29:02.067 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=14:29:02.067
2026-04-25 14:29:02.093 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=25.32
2026-04-25 14:29:02.093 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=26.27 | totalMs=26.27
2026-04-25 14:29:02.509 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:29:02.509
2026-04-25 14:29:50.178 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:29:50.178
2026-04-25 15:43:07.992 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:43:07.992
2026-04-25 15:43:08.149 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=155.29
2026-04-25 15:43:08.152 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=159.70 | totalMs=159.70
2026-04-25 15:43:10.005 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:43:10.005
2026-04-25 15:43:16.057 | step 1 | route=IT_Ticket | empId=314 | query called at=15:43:16.057
2026-04-25 15:43:16.107 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=49.29
2026-04-25 15:43:16.112 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=2.12
2026-04-25 15:43:16.116 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-25 15:43:16.124 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=4.7
2026-04-25 15:43:16.159 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_it_Ticket_Details | queryMs=34.36
2026-04-25 15:43:16.170 | step 2 | route=IT_Ticket | empId=314 | query=VMS_Comp_login_proc | queryMs=10.75
2026-04-25 15:43:16.170 | step 3 | route=IT_Ticket | empId=314 | apiMs=113.26 | totalMs=113.26
2026-04-25 15:43:16.171 | step 1 | route=IT_Ticket | empId=314 | query called at=15:43:16.171
2026-04-25 15:43:16.253 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=81.59
2026-04-25 15:43:16.255 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-25 15:43:16.256 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-25 15:43:16.257 | step 3 | route=IT_Ticket | empId=314 | apiMs=85.55 | totalMs=85.55
2026-04-25 15:43:21.797 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=15:43:21.797
2026-04-25 15:43:21.830 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=32.66
2026-04-25 15:43:21.830 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=33.77 | totalMs=33.77
2026-04-25 15:43:23.469 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:43:23.469
2026-04-25 15:58:27.364 | step 5 | route=dashboard | empId=GST0099 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-25 16:00:50.489 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:00:50.489
2026-04-25 16:00:50.556 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=66.11
2026-04-25 16:00:50.556 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=67.38 | totalMs=67.38
2026-04-25 16:00:51.014 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:00:51.014
2026-04-25 16:01:03.876 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:01:03.876
2026-04-25 16:01:04.450 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=573.18
2026-04-25 16:01:04.456 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=580.02 | totalMs=580.02
2026-04-25 16:01:04.459 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:01:04.459
2026-04-25 16:01:04.516 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=54.12
2026-04-25 16:01:04.519 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.99
2026-04-25 16:01:04.524 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.66
2026-04-25 16:01:04.525 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=65.93 | totalMs=65.93
2026-04-25 16:01:08.001 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:01:08.001
2026-04-25 16:01:08.022 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=20.52
2026-04-25 16:01:08.025 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=23.94 | totalMs=23.94
2026-04-25 16:01:08.434 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:08.434
2026-04-25 16:01:13.788 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:01:13.788
2026-04-25 16:01:13.799 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=10.13
2026-04-25 16:01:13.801 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=13.35 | totalMs=13.35
2026-04-25 16:01:13.805 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-04-25).
2026-04-25 16:01:14.042 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:01:14.042
2026-04-25 16:01:14.059 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=15.9
2026-04-25 16:01:14.059 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=16.95 | totalMs=16.95
2026-04-25 16:01:14.463 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:14.463
2026-04-25 16:01:21.954 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=16:01:21.954
2026-04-25 16:01:21.966 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=11.48
2026-04-25 16:01:21.968 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=13.99 | totalMs=13.99
2026-04-25 16:01:21.969 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-04-25).
2026-04-25 16:01:22.213 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=16:01:22.213
2026-04-25 16:01:22.234 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=20.63
2026-04-25 16:01:22.234 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=21.64 | totalMs=21.64
2026-04-25 16:01:22.619 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:01:22.619
2026-04-25 16:09:48.497 | step 5 | route=dashboard | empId=GRA0289 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-25 16:10:55.930 | step 1 | route=IT_Ticket | empId=51701 | query called at=16:10:55.930
2026-04-25 16:10:55.973 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=42.56
2026-04-25 16:10:55.975 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-25 16:10:55.977 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-25 16:10:55.978 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-25 16:10:56.007 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=27.63
2026-04-25 16:10:56.013 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=5.69
2026-04-25 16:10:56.013 | step 3 | route=IT_Ticket | empId=51701 | apiMs=82.70 | totalMs=82.70
2026-04-25 16:10:56.014 | step 1 | route=IT_Ticket | empId=51701 | query called at=16:10:56.014
2026-04-25 16:10:56.033 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=18.55
2026-04-25 16:10:56.055 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=21.7
2026-04-25 16:10:56.066 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=10.82
2026-04-25 16:10:56.066 | step 3 | route=IT_Ticket | empId=51701 | apiMs=52.69 | totalMs=52.69
2026-04-25 16:11:09.671 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=16:11:09.671
2026-04-25 16:11:09.958 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=286.56
2026-04-25 16:11:09.959 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=288.01 | totalMs=288.01
2026-04-25 16:11:11.561 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=16:11:11.561
2026-04-25 16:11:11.598 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=36.51
2026-04-25 16:11:11.602 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=40.36 | totalMs=40.36
2026-04-25 16:11:40.043 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:11:40.043
2026-04-25 16:11:40.054 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-25 16:11:40.057 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=2.44
2026-04-25 16:11:40.058 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-25 16:11:40.060 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-25 16:11:40.062 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.58
2026-04-25 16:11:40.063 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.02
2026-04-25 16:11:40.064 | step 3 | route=IT_Ticket | empId=21471 | apiMs=20.32 | totalMs=20.32
2026-04-25 16:11:40.064 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:11:40.064
2026-04-25 16:11:40.066 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-25 16:11:40.068 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-25 16:11:40.069 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-25 16:11:40.070 | step 3 | route=IT_Ticket | empId=21471 | apiMs=5.14 | totalMs=5.14
2026-04-25 16:11:52.917 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=16:11:52.917
2026-04-25 16:11:53.355 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=437.11
2026-04-25 16:11:53.358 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=440.73 | totalMs=440.73
2026-04-25 16:11:53.650 | step 1 | route=IT_TicketPost | empId=51701 | query called at=16:11:53.650
2026-04-25 16:11:53.664 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-25 16:11:53.666 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=16.05 | totalMs=16.05
2026-04-25 16:11:53.669 | step 1 | route=IT_TicketPost | empId=51701 | query called at=16:11:53.669
2026-04-25 16:11:53.739 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=69.25
2026-04-25 16:11:53.745 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=75.54 | totalMs=75.54
2026-04-25 16:11:53.745 | step 1 | route=IT_TicketPost | empId=51701 | query called at=16:11:53.745
2026-04-25 16:11:53.748 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-04-25 16:11:53.748 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=3.00 | totalMs=3.00
2026-04-25 16:11:54.853 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=16:11:54.853
2026-04-25 16:11:54.877 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=23.29
2026-04-25 16:11:54.881 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=27.11 | totalMs=27.11
2026-04-25 16:11:55.297 | step 1 | route=IT_Ticket | empId=51701 | query called at=16:11:55.297
2026-04-25 16:11:55.307 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-25 16:11:55.309 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-25 16:11:55.310 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-25 16:11:55.312 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-25 16:11:55.313 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-25 16:11:55.315 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=1.17
2026-04-25 16:11:55.315 | step 3 | route=IT_Ticket | empId=51701 | apiMs=18.41 | totalMs=18.41
2026-04-25 16:11:55.316 | step 1 | route=IT_Ticket | empId=51701 | query called at=16:11:55.316
2026-04-25 16:11:55.317 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-25 16:11:55.319 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-25 16:11:55.320 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-25 16:11:55.320 | step 3 | route=IT_Ticket | empId=51701 | apiMs=4.47 | totalMs=4.47
2026-04-25 16:12:21.002 | step 1 | route=IT_TicketPost | empId=21471 | query called at=16:12:21.002
2026-04-25 16:12:21.013 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-25 16:12:21.016 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=13.95 | totalMs=13.95
2026-04-25 16:12:21.019 | step 1 | route=IT_TicketPost | empId=21471 | query called at=16:12:21.019
2026-04-25 16:12:21.092 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=70.12
2026-04-25 16:12:21.105 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=85.73 | totalMs=85.73
2026-04-25 16:12:21.105 | step 1 | route=IT_TicketPost | empId=21471 | query called at=16:12:21.105
2026-04-25 16:12:21.114 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.75
2026-04-25 16:12:21.114 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=8.99 | totalMs=8.99
2026-04-25 16:12:21.340 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:12:21.340
2026-04-25 16:12:21.349 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-04-25 16:12:21.351 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-25 16:12:21.352 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-25 16:12:21.353 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-25 16:12:21.354 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-25 16:12:21.356 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=0.96
2026-04-25 16:12:21.356 | step 3 | route=IT_Ticket | empId=21471 | apiMs=16.49 | totalMs=16.49
2026-04-25 16:12:21.357 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:12:21.357
2026-04-25 16:12:21.364 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=6.96
2026-04-25 16:12:21.372 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-04-25 16:12:21.381 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-04-25 16:12:21.381 | step 3 | route=IT_Ticket | empId=21471 | apiMs=24.38 | totalMs=24.38
2026-04-25 16:13:08.920 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=16:13:08.920
2026-04-25 16:13:08.971 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=50.04
2026-04-25 16:13:08.971 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=51.27 | totalMs=51.27
2026-04-25 16:13:09.533 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:13:09.533
2026-04-25 16:13:12.280 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=16:13:12.280
2026-04-25 16:13:13.654 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=1373.53
2026-04-25 16:13:13.803 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=1,523.05 | totalMs=1,523.05
2026-04-25 16:13:13.806 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=16:13:13.806
2026-04-25 16:13:13.811 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-25 16:13:13.815 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-25 16:13:13.816 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-25 16:13:13.816 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=10.31 | totalMs=10.31
2026-04-25 16:13:14.049 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=16:13:14.049
2026-04-25 16:13:14.066 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=16.09
2026-04-25 16:13:14.066 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=17.09 | totalMs=17.09
2026-04-25 16:13:14.581 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:13:14.581
2026-04-25 16:20:18.034 | step 1 | route=IT_Ticket | empId=24329 | query called at=16:20:18.034
2026-04-25 16:20:18.077 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=42.25
2026-04-25 16:20:18.079 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-25 16:20:18.080 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-25 16:20:18.082 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-25 16:20:18.109 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=26.33
2026-04-25 16:20:18.114 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=5.39
2026-04-25 16:20:18.115 | step 3 | route=IT_Ticket | empId=24329 | apiMs=80.72 | totalMs=80.72
2026-04-25 16:20:18.115 | step 1 | route=IT_Ticket | empId=24329 | query called at=16:20:18.115
2026-04-25 16:20:18.135 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=19.22
2026-04-25 16:20:18.137 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-25 16:20:18.138 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-25 16:20:18.138 | step 3 | route=IT_Ticket | empId=24329 | apiMs=22.85 | totalMs=22.85
2026-04-25 16:21:10.644 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:21:10.644
2026-04-25 16:21:10.654 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.14
2026-04-25 16:21:10.656 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-25 16:21:10.657 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-25 16:21:10.658 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-25 16:21:10.659 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=0.74
2026-04-25 16:21:10.663 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=3.54
2026-04-25 16:21:10.664 | step 3 | route=IT_Ticket | empId=6770 | apiMs=19.27 | totalMs=19.27
2026-04-25 16:21:10.664 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:21:10.664
2026-04-25 16:21:10.665 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-25 16:21:10.667 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-25 16:21:10.668 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-25 16:21:10.668 | step 3 | route=IT_Ticket | empId=6770 | apiMs=3.86 | totalMs=3.86
2026-04-25 16:31:26.013 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:31:26.013
2026-04-25 16:31:26.055 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=40.88
2026-04-25 16:31:26.058 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=44.68 | totalMs=44.68
2026-04-25 16:31:31.756 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:31:31.756
2026-04-25 16:31:38.052 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:31:38.052
2026-04-25 16:31:38.125 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=69.02
2026-04-25 16:31:38.182 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=32.29
2026-04-25 16:31:38.211 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=24.99
2026-04-25 16:31:38.219 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=3.28
2026-04-25 16:31:38.232 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=3.94
2026-04-25 16:31:38.242 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=4.83
2026-04-25 16:31:38.249 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=3.55
2026-04-25 16:31:38.251 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=198.60 | totalMs=198.60
2026-04-25 16:31:38.252 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:31:38.252
2026-04-25 16:31:38.254 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.18
2026-04-25 16:31:38.256 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-25 16:31:38.258 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-25 16:31:38.258 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=6.65 | totalMs=6.65
2026-04-25 16:31:38.259 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:31:38.259
2026-04-25 16:31:38.261 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-25 16:31:38.263 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-04-25 16:31:38.264 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-25 16:31:38.265 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.67 | totalMs=5.67
2026-04-25 16:31:38.265 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:31:38.265
2026-04-25 16:31:38.267 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-25 16:31:38.268 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-25 16:31:38.270 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-25 16:31:38.270 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.83 | totalMs=4.83
2026-04-25 16:31:38.271 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:31:38.271
2026-04-25 16:31:38.272 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-25 16:31:38.274 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-25 16:31:38.276 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-25 16:31:38.277 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=6.00 | totalMs=6.00
2026-04-25 16:31:38.277 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:31:38.277
2026-04-25 16:31:38.279 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-25 16:31:38.281 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-25 16:31:38.282 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-25 16:31:38.282 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.06 | totalMs=5.06
2026-04-25 16:31:38.283 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:31:38.283
2026-04-25 16:31:38.285 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-25 16:31:38.286 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-25 16:31:38.288 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-25 16:31:38.288 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.19 | totalMs=5.19
2026-04-25 16:31:38.289 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=16:31:38.289
2026-04-25 16:31:38.290 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-25 16:31:38.292 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-25 16:31:38.293 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-25 16:31:38.294 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.68 | totalMs=4.68
2026-04-25 16:31:38.706 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=16:31:38.706
2026-04-25 16:31:38.730 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=23.06
2026-04-25 16:31:38.731 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=24.04 | totalMs=24.04
2026-04-25 16:31:40.175 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:31:40.175
2026-04-25 16:36:30.075 | step 1 | route=IT_Ticket | empId=58335 | query called at=16:36:30.075
2026-04-25 16:36:30.135 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=59.64
2026-04-25 16:36:30.156 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=15.68
2026-04-25 16:36:30.161 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-25 16:36:30.167 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=3.62
2026-04-25 16:36:30.204 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=36.25
2026-04-25 16:36:30.209 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=4.73
2026-04-25 16:36:30.209 | step 3 | route=IT_Ticket | empId=58335 | apiMs=134.50 | totalMs=134.50
2026-04-25 16:36:30.210 | step 1 | route=IT_Ticket | empId=58335 | query called at=16:36:30.210
2026-04-25 16:36:30.238 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=27.82
2026-04-25 16:36:30.240 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-25 16:36:30.243 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=3.24
2026-04-25 16:36:30.244 | step 3 | route=IT_Ticket | empId=58335 | apiMs=33.90 | totalMs=33.90
2026-04-25 16:36:45.327 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58335 | query called at=16:36:45.327
2026-04-25 16:36:45.514 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=186.04
2026-04-25 16:36:45.514 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58335 | apiMs=187.32 | totalMs=187.32
2026-04-25 16:36:47.022 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query called at=16:36:47.022
2026-04-25 16:36:47.038 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=15.08
2026-04-25 16:36:47.041 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58335 | apiMs=18.49 | totalMs=18.49
2026-04-25 16:38:10.769 | step 1 | route=IT_TicketPost | empId=58335 | query called at=16:38:10.769
2026-04-25 16:38:10.787 | step 2 | route=IT_TicketPost | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=17.57
2026-04-25 16:38:10.791 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=21.51 | totalMs=21.51
2026-04-25 16:38:10.793 | step 1 | route=IT_TicketPost | empId=58335 | query called at=16:38:10.793
2026-04-25 16:38:10.881 | step 2 | route=IT_TicketPost | empId=58335 | query=IT_Ticket_Save_SPOC | queryMs=84.82
2026-04-25 16:38:10.954 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=160.61 | totalMs=160.61
2026-04-25 16:38:10.955 | step 1 | route=IT_TicketPost | empId=58335 | query called at=16:38:10.955
2026-04-25 16:38:10.963 | step 2 | route=IT_TicketPost | empId=58335 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.75
2026-04-25 16:38:10.963 | step 3 | route=IT_TicketPost | empId=58335 | apiMs=8.79 | totalMs=8.79
2026-04-25 16:38:11.192 | step 1 | route=IT_Ticket | empId=58335 | query called at=16:38:11.192
2026-04-25 16:38:11.209 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=16.33
2026-04-25 16:38:11.217 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-04-25 16:38:11.225 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-04-25 16:38:11.234 | step 2 | route=IT_Ticket | empId=58335 | query=KPI_IT_Ticket_Details_New | queryMs=7.79
2026-04-25 16:38:11.242 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_it_Ticket_Details | queryMs=8.03
2026-04-25 16:38:11.251 | step 2 | route=IT_Ticket | empId=58335 | query=VMS_Comp_login_proc | queryMs=8.24
2026-04-25 16:38:11.251 | step 3 | route=IT_Ticket | empId=58335 | apiMs=59.30 | totalMs=59.30
2026-04-25 16:38:11.252 | step 1 | route=IT_Ticket | empId=58335 | query called at=16:38:11.252
2026-04-25 16:38:11.260 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=7.29
2026-04-25 16:38:11.268 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=7.76
2026-04-25 16:38:11.276 | step 2 | route=IT_Ticket | empId=58335 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-04-25 16:38:11.277 | step 3 | route=IT_Ticket | empId=58335 | apiMs=24.65 | totalMs=24.65
2026-04-25 16:38:50.938 | step 1 | route=Ticket_SPOC_Approve | empId=300 | query called at=16:38:50.938
2026-04-25 16:38:51.078 | step 2 | route=Ticket_SPOC_Approve | empId=300 | query=IT_TIcket_SPOCApp_Report | queryMs=139.37
2026-04-25 16:38:51.079 | step 3 | route=Ticket_SPOC_Approve | empId=300 | apiMs=140.54 | totalMs=140.54
2026-04-25 16:38:51.411 | step 4 | route=pageRenderd | empId=300 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:38:51.411
2026-04-25 16:38:59.464 | step 1 | route=SPOC_Entry_Save | empId=300 | query called at=16:38:59.464
2026-04-25 16:38:59.507 | step 2 | route=SPOC_Entry_Save | empId=300 | query=IT_Ticket_Update_SPOC | queryMs=42.15
2026-04-25 16:38:59.524 | step 3 | route=SPOC_Entry_Save | empId=300 | apiMs=60.03 | totalMs=60.03
2026-04-25 16:38:59.527 | step 1 | route=SPOC_Entry_Save | empId=300 | query called at=16:38:59.527
2026-04-25 16:38:59.537 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.29
2026-04-25 16:38:59.546 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.14
2026-04-25 16:38:59.554 | step 2 | route=SPOC_Entry_Save | empId=300 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.36
2026-04-25 16:38:59.555 | step 3 | route=SPOC_Entry_Save | empId=300 | apiMs=27.75 | totalMs=27.75
2026-04-25 16:38:59.776 | step 1 | route=Ticket_SPOC_Approve | empId=300 | query called at=16:38:59.776
2026-04-25 16:38:59.794 | step 2 | route=Ticket_SPOC_Approve | empId=300 | query=IT_TIcket_SPOCApp_Report | queryMs=17.3
2026-04-25 16:38:59.795 | step 3 | route=Ticket_SPOC_Approve | empId=300 | apiMs=18.33 | totalMs=18.33
2026-04-25 16:39:00.112 | step 4 | route=pageRenderd | empId=300 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:39:00.112
2026-04-25 16:55:07.722 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:55:07.722
2026-04-25 16:55:07.767 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=43.74
2026-04-25 16:55:07.768 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-25 16:55:07.770 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-25 16:55:07.771 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-25 16:55:07.800 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=27.96
2026-04-25 16:55:07.806 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=5.91
2026-04-25 16:55:07.807 | step 3 | route=IT_Ticket | empId=21248 | apiMs=84.38 | totalMs=84.38
2026-04-25 16:55:07.807 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:55:07.807
2026-04-25 16:55:07.827 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=19.12
2026-04-25 16:55:07.828 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-25 16:55:07.829 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-25 16:55:07.830 | step 3 | route=IT_Ticket | empId=21248 | apiMs=22.53 | totalMs=22.53
2026-04-25 16:55:17.902 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=16:55:17.902
2026-04-25 16:55:18.212 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=308.62
2026-04-25 16:55:18.215 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=312.60 | totalMs=312.60
2026-04-25 16:55:23.672 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=16:55:23.672
2026-04-25 16:55:23.714 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=41.91
2026-04-25 16:55:23.718 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=46.11 | totalMs=46.11
2026-04-25 16:55:29.603 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:55:29.603
2026-04-25 16:55:29.615 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.29
2026-04-25 16:55:29.617 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-25 16:55:29.618 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-25 16:55:29.620 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-25 16:55:29.621 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-25 16:55:29.623 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=1.48
2026-04-25 16:55:29.624 | step 3 | route=IT_Ticket | empId=57185 | apiMs=20.43 | totalMs=20.43
2026-04-25 16:55:29.624 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:55:29.624
2026-04-25 16:55:29.626 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-25 16:55:29.627 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-25 16:55:29.629 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-25 16:55:29.629 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.94 | totalMs=4.94
2026-04-25 16:55:35.978 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=16:55:35.978
2026-04-25 16:55:36.295 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=316.69
2026-04-25 16:55:36.299 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=321.16 | totalMs=321.16
2026-04-25 16:55:38.105 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=16:55:38.105
2026-04-25 16:55:38.117 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.3
2026-04-25 16:55:38.120 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=15.33 | totalMs=15.33
2026-04-25 16:55:56.737 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:55:56.737
2026-04-25 16:55:56.747 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-04-25 16:55:56.750 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=13.37 | totalMs=13.37
2026-04-25 16:55:56.753 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:55:56.753
2026-04-25 16:55:56.782 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=26.9
2026-04-25 16:55:56.784 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=31.10 | totalMs=31.10
2026-04-25 16:55:56.784 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:55:56.784
2026-04-25 16:55:56.799 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.83
2026-04-25 16:55:56.799 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.97 | totalMs=14.97
2026-04-25 16:55:58.776 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:55:58.776
2026-04-25 16:55:58.789 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-04-25 16:55:58.792 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-25 16:55:58.794 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-25 16:55:58.796 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-25 16:55:58.797 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=0.8
2026-04-25 16:55:58.798 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=0.9
2026-04-25 16:55:58.799 | step 3 | route=IT_Ticket | empId=21248 | apiMs=22.41 | totalMs=22.41
2026-04-25 16:55:58.799 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:55:58.799
2026-04-25 16:55:58.801 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-25 16:55:58.802 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-25 16:55:58.803 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-25 16:55:58.804 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.61 | totalMs=4.61
2026-04-25 16:56:02.359 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:56:02.359
2026-04-25 16:56:02.370 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-04-25 16:56:02.370 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=10.65 | totalMs=10.65
2026-04-25 16:56:02.371 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:56:02.371
2026-04-25 16:56:02.417 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=45.27
2026-04-25 16:56:02.418 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=47.59 | totalMs=47.59
2026-04-25 16:56:02.419 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:56:02.419
2026-04-25 16:56:02.421 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-25 16:56:02.421 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.33 | totalMs=2.33
2026-04-25 16:56:02.907 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:56:02.907
2026-04-25 16:56:02.917 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-04-25 16:56:02.919 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-25 16:56:02.920 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-04-25 16:56:02.921 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-25 16:56:02.922 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=0.69
2026-04-25 16:56:02.924 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=0.91
2026-04-25 16:56:02.924 | step 3 | route=IT_Ticket | empId=57185 | apiMs=16.76 | totalMs=16.76
2026-04-25 16:56:02.925 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:56:02.925
2026-04-25 16:56:02.926 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-25 16:56:02.927 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-25 16:56:02.928 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-04-25 16:56:02.928 | step 3 | route=IT_Ticket | empId=57185 | apiMs=3.62 | totalMs=3.62
2026-04-25 16:56:03.231 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=16:56:03.231
2026-04-25 16:56:03.281 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=49.42
2026-04-25 16:56:03.281 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=50.54 | totalMs=50.54
2026-04-25 16:56:03.843 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:56:03.843
2026-04-25 16:56:09.031 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:56:09.031
2026-04-25 16:56:09.072 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=37.04
2026-04-25 16:56:09.088 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=11.27
2026-04-25 16:56:09.093 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=61.67 | totalMs=61.67
2026-04-25 16:56:09.093 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:56:09.093
2026-04-25 16:56:09.095 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-25 16:56:09.097 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-25 16:56:09.098 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-25 16:56:09.099 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=5.51 | totalMs=5.51
2026-04-25 16:56:10.880 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:56:10.880
2026-04-25 16:56:10.883 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-25 16:56:10.884 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-25 16:56:10.886 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-25 16:56:10.886 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=5.80 | totalMs=5.80
2026-04-25 16:56:12.237 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=16:56:12.237
2026-04-25 16:56:12.275 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=37.47
2026-04-25 16:56:12.276 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=38.65 | totalMs=38.65
2026-04-25 16:56:12.966 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:56:12.966
2026-04-25 16:57:14.884 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:57:14.884
2026-04-25 16:57:14.909 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=24.62
2026-04-25 16:57:14.910 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=25.80 | totalMs=25.80
2026-04-25 16:57:15.562 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:57:15.562
2026-04-25 16:57:19.936 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:57:19.936
2026-04-25 16:57:19.949 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=11.94
2026-04-25 16:57:19.953 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=17.33 | totalMs=17.33
2026-04-25 16:57:19.956 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:57:19.956
2026-04-25 16:57:19.961 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-25 16:57:19.962 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-25 16:57:19.964 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-25 16:57:19.964 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=7.89 | totalMs=7.89
2026-04-25 16:57:22.149 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:57:22.149
2026-04-25 16:57:22.173 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=23.89
2026-04-25 16:57:22.174 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=24.93 | totalMs=24.93
2026-04-25 16:57:22.719 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:57:22.719
2026-04-25 17:03:35.738 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:03:35.738
2026-04-25 17:03:35.853 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=113.7
2026-04-25 17:03:35.854 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=115.05 | totalMs=115.05
2026-04-25 17:03:36.830 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:36.830
2026-04-25 17:03:40.427 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:03:40.427
2026-04-25 17:03:40.478 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=51.27
2026-04-25 17:03:40.495 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=68.80 | totalMs=68.80
2026-04-25 17:03:40.499 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:03:40.499
2026-04-25 17:03:40.516 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.05
2026-04-25 17:03:40.529 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.55
2026-04-25 17:03:40.541 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.33
2026-04-25 17:03:40.541 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=42.36 | totalMs=42.36
2026-04-25 17:03:40.810 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:03:40.810
2026-04-25 17:03:40.879 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=68.31
2026-04-25 17:03:40.880 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=69.68 | totalMs=69.68
2026-04-25 17:03:41.739 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:41.739
2026-04-25 17:06:32.274 | step 1 | route=IT_Ticket | empId=33881 | query called at=17:06:32.274
2026-04-25 17:06:32.319 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=44.58
2026-04-25 17:06:32.322 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=2.66
2026-04-25 17:06:32.323 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-25 17:06:32.325 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-25 17:06:32.357 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_it_Ticket_Details | queryMs=31.7
2026-04-25 17:06:32.364 | step 2 | route=IT_Ticket | empId=33881 | query=VMS_Comp_login_proc | queryMs=6.44
2026-04-25 17:06:32.365 | step 3 | route=IT_Ticket | empId=33881 | apiMs=90.99 | totalMs=90.99
2026-04-25 17:06:32.365 | step 1 | route=IT_Ticket | empId=33881 | query called at=17:06:32.365
2026-04-25 17:06:32.387 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=21.75
2026-04-25 17:06:32.389 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-25 17:06:32.390 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-25 17:06:32.391 | step 3 | route=IT_Ticket | empId=33881 | apiMs=25.44 | totalMs=25.44
2026-04-25 17:08:45.746 | step 1 | route=Ticket_Entry_SPOC_Module | empId=33881 | query called at=17:08:45.746
2026-04-25 17:08:45.928 | step 2 | route=Ticket_Entry_SPOC_Module | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=181.1
2026-04-25 17:08:45.932 | step 3 | route=Ticket_Entry_SPOC_Module | empId=33881 | apiMs=185.66 | totalMs=185.66
2026-04-25 17:08:49.824 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=33881 | query called at=17:08:49.824
2026-04-25 17:08:49.873 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=48.82
2026-04-25 17:08:49.877 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=33881 | apiMs=52.77 | totalMs=52.77
2026-04-25 17:09:43.327 | step 1 | route=IT_TicketPost | empId=33881 | query called at=17:09:43.327
2026-04-25 17:09:43.337 | step 2 | route=IT_TicketPost | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-25 17:09:43.338 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=11.14 | totalMs=11.14
2026-04-25 17:09:43.339 | step 1 | route=IT_TicketPost | empId=33881 | query called at=17:09:43.339
2026-04-25 17:09:43.370 | step 2 | route=IT_TicketPost | empId=33881 | query=IT_Ticket_Save_SPOC | queryMs=30.64
2026-04-25 17:09:43.372 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=32.99 | totalMs=32.99
2026-04-25 17:09:43.372 | step 1 | route=IT_TicketPost | empId=33881 | query called at=17:09:43.372
2026-04-25 17:09:43.374 | step 2 | route=IT_TicketPost | empId=33881 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-25 17:09:43.375 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=2.89 | totalMs=2.89
2026-04-25 17:09:43.376 | step 1 | route=IT_TicketPost | empId=33881 | query called at=17:09:43.376
2026-04-25 17:09:43.377 | step 2 | route=IT_TicketPost | empId=33881 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-25 17:09:43.377 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=1.71 | totalMs=1.71
2026-04-25 17:09:43.601 | step 1 | route=IT_Ticket | empId=33881 | query called at=17:09:43.601
2026-04-25 17:09:43.612 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-25 17:09:43.613 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-25 17:09:43.615 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-25 17:09:43.616 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-25 17:09:43.644 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_it_Ticket_Details | queryMs=27.27
2026-04-25 17:09:43.650 | step 2 | route=IT_Ticket | empId=33881 | query=VMS_Comp_login_proc | queryMs=5.4
2026-04-25 17:09:43.650 | step 3 | route=IT_Ticket | empId=33881 | apiMs=48.66 | totalMs=48.66
2026-04-25 17:09:43.651 | step 1 | route=IT_Ticket | empId=33881 | query called at=17:09:43.651
2026-04-25 17:09:43.652 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-25 17:09:43.654 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-25 17:09:43.655 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-25 17:09:43.655 | step 3 | route=IT_Ticket | empId=33881 | apiMs=4.71 | totalMs=4.71
2026-04-25 17:19:39.739 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=17:19:39.739
2026-04-25 17:19:39.809 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=69.26
2026-04-25 17:19:39.812 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=73.37 | totalMs=73.37
2026-04-25 17:19:40.208 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:40.208
2026-04-25 17:29:41.172 | step 1 | route=IT_Ticket | empId=314 | query called at=17:29:41.172
2026-04-25 17:29:41.216 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=43.44
2026-04-25 17:29:41.218 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-25 17:29:41.220 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-25 17:29:41.221 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-25 17:29:41.249 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_it_Ticket_Details | queryMs=27.6
2026-04-25 17:29:41.255 | step 2 | route=IT_Ticket | empId=314 | query=VMS_Comp_login_proc | queryMs=5.77
2026-04-25 17:29:41.256 | step 3 | route=IT_Ticket | empId=314 | apiMs=83.77 | totalMs=83.77
2026-04-25 17:29:41.256 | step 1 | route=IT_Ticket | empId=314 | query called at=17:29:41.256
2026-04-25 17:29:41.276 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=19.02
2026-04-25 17:29:41.277 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-25 17:29:41.279 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-25 17:29:41.279 | step 3 | route=IT_Ticket | empId=314 | apiMs=22.78 | totalMs=22.78
2026-04-25 17:29:46.536 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:29:46.536
2026-04-25 17:29:46.592 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=55.32
2026-04-25 17:29:46.593 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=56.42 | totalMs=56.42
2026-04-25 17:29:47.375 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:29:47.375
2026-04-25 17:29:48.393 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:29:48.393
2026-04-25 17:29:48.432 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=38.41
2026-04-25 17:29:48.435 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=42.38 | totalMs=42.38
2026-04-25 17:29:49.372 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:29:49.372
2026-04-25 17:29:50.716 | step 1 | route=IT_Ticket | empId=314 | query called at=17:29:50.716
2026-04-25 17:29:50.727 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-25 17:29:50.732 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-25 17:29:50.741 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=5.4
2026-04-25 17:29:50.749 | step 2 | route=IT_Ticket | empId=314 | query=KPI_IT_Ticket_Details_New | queryMs=5.68
2026-04-25 17:29:50.753 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_it_Ticket_Details | queryMs=3.11
2026-04-25 17:29:50.759 | step 2 | route=IT_Ticket | empId=314 | query=VMS_Comp_login_proc | queryMs=6.03
2026-04-25 17:29:50.760 | step 3 | route=IT_Ticket | empId=314 | apiMs=43.05 | totalMs=43.05
2026-04-25 17:29:50.760 | step 1 | route=IT_Ticket | empId=314 | query called at=17:29:50.760
2026-04-25 17:29:50.762 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-04-25 17:29:50.764 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-25 17:29:50.765 | step 2 | route=IT_Ticket | empId=314 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-25 17:29:50.766 | step 3 | route=IT_Ticket | empId=314 | apiMs=5.33 | totalMs=5.33
2026-04-25 17:29:54.481 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=17:29:54.481
2026-04-25 17:29:54.504 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.94
2026-04-25 17:29:54.505 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.05 | totalMs=24.05
2026-04-25 17:29:55.152 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:29:55.152
2026-04-25 17:55:15.140 | step 5 | route=dashboard | empId=grm 0038 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-25 17:56:15.923 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:56:15.923
2026-04-25 17:56:15.968 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=44.19
2026-04-25 17:56:15.970 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-25 17:56:15.971 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-25 17:56:15.973 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-25 17:56:16.002 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=28.82
2026-04-25 17:56:16.008 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=5.78
2026-04-25 17:56:16.009 | step 3 | route=IT_Ticket | empId=52208 | apiMs=85.96 | totalMs=85.96
2026-04-25 17:56:16.009 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:56:16.009
2026-04-25 17:56:16.029 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=18.92
2026-04-25 17:56:16.030 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-25 17:56:16.032 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-25 17:56:16.032 | step 3 | route=IT_Ticket | empId=52208 | apiMs=22.54 | totalMs=22.54
2026-04-25 17:56:39.485 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=17:56:39.485
2026-04-25 17:56:39.795 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=309.14
2026-04-25 17:56:39.796 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=310.93 | totalMs=310.93
2026-04-25 17:56:42.452 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=17:56:42.452
2026-04-25 17:56:42.470 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=13.04
2026-04-25 17:56:42.474 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=22.38 | totalMs=22.38
2026-04-25 17:57:37.244 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:57:37.244
2026-04-25 17:57:37.255 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-25 17:57:37.258 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=13.88 | totalMs=13.88
2026-04-25 17:57:37.261 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:57:37.261
2026-04-25 17:57:37.289 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=25.02
2026-04-25 17:57:37.291 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=29.96 | totalMs=29.96
2026-04-25 17:57:37.291 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:57:37.291
2026-04-25 17:57:37.293 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-25 17:57:37.294 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.68 | totalMs=2.68
2026-04-25 17:57:39.590 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:57:39.590
2026-04-25 17:57:39.604 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-25 17:57:39.608 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-25 17:57:39.612 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-25 17:57:39.613 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-25 17:57:39.615 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-25 17:57:39.621 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=5.93
2026-04-25 17:57:39.622 | step 3 | route=IT_Ticket | empId=52208 | apiMs=31.48 | totalMs=31.48
2026-04-25 17:57:39.622 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:57:39.622
2026-04-25 17:57:39.624 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-25 17:57:39.626 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-25 17:57:39.627 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-25 17:57:39.627 | step 3 | route=IT_Ticket | empId=52208 | apiMs=5.00 | totalMs=5.00
2026-04-25 18:05:20.787 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:05:20.787
2026-04-25 18:05:20.799 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-04-25 18:05:20.804 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-04-25 18:05:20.808 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-25 18:05:20.811 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-25 18:05:20.813 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-25 18:05:20.820 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=6.23
2026-04-25 18:05:20.820 | step 3 | route=IT_Ticket | empId=61350 | apiMs=33.11 | totalMs=33.11
2026-04-25 18:05:20.821 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:05:20.821
2026-04-25 18:05:20.823 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-25 18:05:20.824 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-25 18:05:20.825 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-25 18:05:20.826 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.06 | totalMs=5.06
2026-04-25 18:05:44.735 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:05:44.735
2026-04-25 18:05:44.791 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.84
2026-04-25 18:05:44.791 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=55.93 | totalMs=55.93
2026-04-25 18:05:47.041 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:05:47.041
2026-04-25 18:05:47.083 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=41.2
2026-04-25 18:05:47.086 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=45.14 | totalMs=45.14
2026-04-25 18:09:44.643 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:44.643
2026-04-25 18:09:44.654 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-04-25 18:09:44.656 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-25 18:09:44.658 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-25 18:09:44.660 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-25 18:09:44.661 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-25 18:09:44.668 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.99
2026-04-25 18:09:44.668 | step 3 | route=IT_Ticket | empId=61350 | apiMs=24.71 | totalMs=24.71
2026-04-25 18:09:44.669 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:44.669
2026-04-25 18:09:44.670 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-25 18:09:44.672 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-25 18:09:44.673 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-25 18:09:44.674 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.20 | totalMs=5.20
2026-04-25 18:09:52.225 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:09:52.225
2026-04-25 18:09:52.281 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.91
2026-04-25 18:09:52.282 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=57.04 | totalMs=57.04
2026-04-25 18:09:54.651 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:09:54.651
2026-04-25 18:09:54.662 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-25 18:09:54.666 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.46 | totalMs=14.46
2026-04-25 18:10:40.222 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:10:40.222
2026-04-25 18:10:40.234 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-04-25 18:10:40.237 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.62 | totalMs=14.62
2026-04-25 18:10:40.240 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:10:40.240
2026-04-25 18:10:40.279 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=36.52
2026-04-25 18:10:40.284 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=44.45 | totalMs=44.45
2026-04-25 18:10:40.285 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:10:40.285
2026-04-25 18:10:40.287 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-25 18:10:40.287 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.72 | totalMs=2.72
2026-04-25 18:10:40.288 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:10:40.288
2026-04-25 18:10:40.290 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-25 18:10:40.290 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.02 | totalMs=2.02
2026-04-25 18:10:40.544 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:10:40.544
2026-04-25 18:10:40.555 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-25 18:10:40.557 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-25 18:10:40.559 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-25 18:10:40.560 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-25 18:10:40.562 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-25 18:10:40.568 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.98
2026-04-25 18:10:40.569 | step 3 | route=IT_Ticket | empId=61350 | apiMs=24.19 | totalMs=24.19
2026-04-25 18:10:40.569 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:10:40.569
2026-04-25 18:10:40.571 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-25 18:10:40.572 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-25 18:10:40.574 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-25 18:10:40.574 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.19 | totalMs=5.19
2026-04-25 18:11:39.776 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:11:39.776
2026-04-25 18:11:39.788 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-25 18:11:39.791 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=15.12 | totalMs=15.12
2026-04-25 18:11:39.794 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:11:39.794
2026-04-25 18:11:40.102 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=304.99
2026-04-25 18:11:40.110 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=315.88 | totalMs=315.88
2026-04-25 18:11:40.111 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:11:40.111
2026-04-25 18:11:40.113 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-25 18:11:40.113 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.96 | totalMs=2.96
2026-04-25 18:11:40.114 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:11:40.114
2026-04-25 18:11:40.116 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-25 18:11:40.116 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.01 | totalMs=2.01
2026-04-25 18:11:40.367 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:11:40.367
2026-04-25 18:11:40.377 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-25 18:11:40.379 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-25 18:11:40.381 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-25 18:11:40.382 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-25 18:11:40.384 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-25 18:11:40.386 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.54
2026-04-25 18:11:40.386 | step 3 | route=IT_Ticket | empId=61350 | apiMs=19.60 | totalMs=19.60
2026-04-25 18:11:40.387 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:11:40.387
2026-04-25 18:11:40.389 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-04-25 18:11:40.390 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-25 18:11:40.392 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-25 18:11:40.392 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.05 | totalMs=5.05
2026-04-25 18:12:22.055 | step 1 | route=IT_Ticket_Report | empId=61350 | query called at=18:12:22.055
2026-04-25 18:12:22.430 | step 2 | route=IT_Ticket_Report | empId=61350 | query=kpi_it_ticket_report_page_proc | queryMs=373.57
2026-04-25 18:12:22.433 | step 3 | route=IT_Ticket_Report | empId=61350 | apiMs=378.05 | totalMs=378.05
2026-04-25 18:12:23.295 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:12:23.295
2026-04-26 12:22:10.759 | step 5 | route=dashboard | empId=Gnt0022 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-26 16:12:27.175 | step 5 | route=dashboard | empId=Gnt0022 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-27 08:32:39.573 | step 5 | route=dashboard | empId=GKT0060 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-27 08:56:01.389 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=08:56:01.389
2026-04-27 08:56:02.202 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=812.27
2026-04-27 08:56:02.202 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=813.39 | totalMs=813.39
2026-04-27 08:56:03.146 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 08:56:03.146
2026-04-27 09:05:50.743 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:05:50.743
2026-04-27 09:05:50.792 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=48.84
2026-04-27 09:05:50.797 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-27 09:05:50.801 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-27 09:05:50.818 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=14.25
2026-04-27 09:05:50.872 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=53.61
2026-04-27 09:05:50.874 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=1.42
2026-04-27 09:05:50.875 | step 3 | route=IT_Ticket | empId=57442 | apiMs=131.97 | totalMs=131.97
2026-04-27 09:05:50.875 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:05:50.875
2026-04-27 09:05:50.895 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=19.39
2026-04-27 09:05:50.907 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=11.23
2026-04-27 09:05:50.908 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-27 09:05:50.909 | step 3 | route=IT_Ticket | empId=57442 | apiMs=33.29 | totalMs=33.29
2026-04-27 09:05:56.913 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:05:56.913
2026-04-27 09:05:57.203 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=289.65
2026-04-27 09:05:57.204 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=290.80 | totalMs=290.80
2026-04-27 09:05:58.846 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:05:58.846
2026-04-27 09:05:58.913 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=66.5
2026-04-27 09:05:58.916 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=70.21 | totalMs=70.21
2026-04-27 09:07:45.431 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:07:45.431
2026-04-27 09:07:45.458 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=26.09
2026-04-27 09:07:45.461 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=30.49 | totalMs=30.49
2026-04-27 09:07:45.465 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:07:45.465
2026-04-27 09:07:45.554 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=86.62
2026-04-27 09:07:45.557 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=91.95 | totalMs=91.95
2026-04-27 09:07:45.557 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:07:45.557
2026-04-27 09:07:45.559 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-04-27 09:07:45.560 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.80 | totalMs=2.80
2026-04-27 09:07:47.866 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:07:47.866
2026-04-27 09:07:47.877 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-04-27 09:07:47.879 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-27 09:07:47.880 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-27 09:07:47.882 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-27 09:07:47.883 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-27 09:07:47.885 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-27 09:07:47.885 | step 3 | route=IT_Ticket | empId=57442 | apiMs=19.74 | totalMs=19.74
2026-04-27 09:07:47.886 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:07:47.886
2026-04-27 09:07:47.887 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-27 09:07:47.889 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-27 09:07:47.891 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-27 09:07:47.891 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.98 | totalMs=4.98
2026-04-27 09:35:26.259 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:35:26.259
2026-04-27 09:35:26.304 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=44.28
2026-04-27 09:35:26.308 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-27 09:35:26.312 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-27 09:35:26.314 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-27 09:35:26.486 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=171.35
2026-04-27 09:35:26.492 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=5.36
2026-04-27 09:35:26.492 | step 3 | route=IT_Ticket | empId=41073 | apiMs=233.08 | totalMs=233.08
2026-04-27 09:35:26.493 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:35:26.493
2026-04-27 09:35:26.513 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=19.5
2026-04-27 09:35:26.514 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-27 09:35:26.516 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-27 09:35:26.516 | step 3 | route=IT_Ticket | empId=41073 | apiMs=23.39 | totalMs=23.39
2026-04-27 09:35:35.449 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=09:35:35.449
2026-04-27 09:35:35.899 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=448.64
2026-04-27 09:35:35.899 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=449.82 | totalMs=449.82
2026-04-27 09:35:39.240 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=09:35:39.240
2026-04-27 09:35:39.279 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=38.37
2026-04-27 09:35:39.280 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=39.52 | totalMs=39.52
2026-04-27 09:36:09.410 | step 1 | route=IT_TicketPost | empId=41073 | query called at=09:36:09.410
2026-04-27 09:36:09.421 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-27 09:36:09.424 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=14.29 | totalMs=14.29
2026-04-27 09:36:09.427 | step 1 | route=IT_TicketPost | empId=41073 | query called at=09:36:09.427
2026-04-27 09:36:09.975 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=545.7
2026-04-27 09:36:10.028 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=601.15 | totalMs=601.15
2026-04-27 09:36:10.028 | step 1 | route=IT_TicketPost | empId=41073 | query called at=09:36:10.028
2026-04-27 09:36:10.053 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.9
2026-04-27 09:36:10.054 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=25.04 | totalMs=25.04
2026-04-27 09:36:10.054 | step 1 | route=IT_TicketPost | empId=41073 | query called at=09:36:10.054
2026-04-27 09:36:10.056 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-27 09:36:10.056 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.70 | totalMs=1.70
2026-04-27 09:36:10.280 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:36:10.280
2026-04-27 09:36:10.290 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-27 09:36:10.292 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-27 09:36:10.293 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-27 09:36:10.295 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-27 09:36:10.296 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-04-27 09:36:10.302 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=5.29
2026-04-27 09:36:10.302 | step 3 | route=IT_Ticket | empId=41073 | apiMs=22.42 | totalMs=22.42
2026-04-27 09:36:10.303 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:36:10.303
2026-04-27 09:36:10.304 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-27 09:36:10.306 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-27 09:36:10.307 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-27 09:36:10.307 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.52 | totalMs=4.52
2026-04-27 09:36:28.095 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:36:28.095
2026-04-27 09:36:28.108 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=11.75
2026-04-27 09:36:28.112 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-27 09:36:28.116 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-27 09:36:28.120 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-27 09:36:28.122 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-04-27 09:36:28.124 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=1.56
2026-04-27 09:36:28.124 | step 3 | route=IT_Ticket | empId=6770 | apiMs=28.64 | totalMs=28.64
2026-04-27 09:36:28.125 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:36:28.125
2026-04-27 09:36:28.127 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-04-27 09:36:28.130 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=2.65
2026-04-27 09:36:28.131 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-27 09:36:28.132 | step 3 | route=IT_Ticket | empId=6770 | apiMs=6.83 | totalMs=6.83
2026-04-27 09:36:38.521 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=09:36:38.521
2026-04-27 09:36:38.640 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=118.98
2026-04-27 09:36:38.643 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=122.76 | totalMs=122.76
2026-04-27 09:36:40.120 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=09:36:40.120
2026-04-27 09:36:40.197 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=75.9
2026-04-27 09:36:40.200 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=79.82 | totalMs=79.82
2026-04-27 09:37:22.628 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=09:37:22.628
2026-04-27 09:37:22.723 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=94.18
2026-04-27 09:37:22.724 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=95.41 | totalMs=95.41
2026-04-27 09:37:25.496 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:37:25.496
2026-04-27 09:37:30.837 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=09:37:30.837
2026-04-27 09:37:30.856 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=IT_Ticket_Update_SPOC | queryMs=18.94
2026-04-27 09:37:30.863 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=26.05 | totalMs=26.05
2026-04-27 09:37:30.866 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=09:37:30.866
2026-04-27 09:37:30.870 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-27 09:37:30.871 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-27 09:37:30.873 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-27 09:37:30.873 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=6.97 | totalMs=6.97
2026-04-27 09:37:31.094 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=09:37:31.094
2026-04-27 09:37:31.113 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=17.82
2026-04-27 09:37:31.113 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=18.84 | totalMs=18.84
2026-04-27 09:37:31.710 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:37:31.710
2026-04-27 09:37:45.260 | step 1 | route=IT_Ticket | empId=45959 | query called at=09:37:45.260
2026-04-27 09:37:45.272 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-04-27 09:37:45.274 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-27 09:37:45.275 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-27 09:37:45.277 | step 2 | route=IT_Ticket | empId=45959 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-27 09:37:45.278 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-04-27 09:37:45.280 | step 2 | route=IT_Ticket | empId=45959 | query=VMS_Comp_login_proc | queryMs=1.1
2026-04-27 09:37:45.280 | step 3 | route=IT_Ticket | empId=45959 | apiMs=19.82 | totalMs=19.82
2026-04-27 09:37:45.281 | step 1 | route=IT_Ticket | empId=45959 | query called at=09:37:45.281
2026-04-27 09:37:45.282 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-27 09:37:45.284 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-27 09:37:45.285 | step 2 | route=IT_Ticket | empId=45959 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-27 09:37:45.285 | step 3 | route=IT_Ticket | empId=45959 | apiMs=4.40 | totalMs=4.40
2026-04-27 09:37:49.549 | step 1 | route=IT_TicketPost | empId=6770 | query called at=09:37:49.549
2026-04-27 09:37:49.559 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-04-27 09:37:49.562 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=13.54 | totalMs=13.54
2026-04-27 09:37:49.565 | step 1 | route=IT_TicketPost | empId=6770 | query called at=09:37:49.565
2026-04-27 09:37:49.597 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=29.06
2026-04-27 09:37:49.599 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=33.80 | totalMs=33.80
2026-04-27 09:37:49.599 | step 1 | route=IT_TicketPost | empId=6770 | query called at=09:37:49.599
2026-04-27 09:37:49.601 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-27 09:37:49.602 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.36 | totalMs=2.36
2026-04-27 09:37:52.045 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=09:37:52.045
2026-04-27 09:37:52.062 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=15.88
2026-04-27 09:37:52.066 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=20.23 | totalMs=20.23
2026-04-27 09:37:52.474 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:37:52.474
2026-04-27 09:37:52.492 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=15.06
2026-04-27 09:37:52.501 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=5.47
2026-04-27 09:37:52.509 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-04-27 09:37:52.518 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-04-27 09:37:52.526 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=8.25
2026-04-27 09:37:52.535 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=8.38
2026-04-27 09:37:52.536 | step 3 | route=IT_Ticket | empId=6770 | apiMs=61.59 | totalMs=61.59
2026-04-27 09:37:52.536 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:37:52.536
2026-04-27 09:37:52.544 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=7.27
2026-04-27 09:37:52.553 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=8.28
2026-04-27 09:37:52.561 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=8.44
2026-04-27 09:37:52.562 | step 3 | route=IT_Ticket | empId=6770 | apiMs=25.52 | totalMs=25.52
2026-04-27 09:37:52.625 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:37:52.625
2026-04-27 09:43:45.278 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:43:45.278
2026-04-27 09:43:45.374 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=95.3
2026-04-27 09:43:45.376 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-04-27 09:43:45.378 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-27 09:43:45.379 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-27 09:43:45.413 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=32.88
2026-04-27 09:43:45.418 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=5.2
2026-04-27 09:43:45.419 | step 3 | route=IT_Ticket | empId=5461 | apiMs=140.42 | totalMs=140.42
2026-04-27 09:43:45.419 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:43:45.419
2026-04-27 09:43:45.439 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=19.02
2026-04-27 09:43:45.440 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-27 09:43:45.441 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-27 09:43:45.442 | step 3 | route=IT_Ticket | empId=5461 | apiMs=22.41 | totalMs=22.41
2026-04-27 09:43:51.199 | step 1 | route=Ticket_Entry_SPOC_Module | empId=5461 | query called at=09:43:51.199
2026-04-27 09:43:51.907 | step 2 | route=Ticket_Entry_SPOC_Module | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=706.74
2026-04-27 09:43:51.907 | step 3 | route=Ticket_Entry_SPOC_Module | empId=5461 | apiMs=708.05 | totalMs=708.05
2026-04-27 09:43:53.973 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query called at=09:43:53.973
2026-04-27 09:43:53.983 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-04-27 09:43:53.987 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=5461 | apiMs=13.76 | totalMs=13.76
2026-04-27 09:44:26.297 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:44:26.297
2026-04-27 09:44:26.308 | step 2 | route=IT_TicketPost | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-04-27 09:44:26.309 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=11.26 | totalMs=11.26
2026-04-27 09:44:26.309 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:44:26.309
2026-04-27 09:44:26.335 | step 2 | route=IT_TicketPost | empId=5461 | query=IT_Ticket_Save_SPOC | queryMs=25.05
2026-04-27 09:44:26.337 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=27.56 | totalMs=27.56
2026-04-27 09:44:26.337 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:44:26.337
2026-04-27 09:44:26.339 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-27 09:44:26.340 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=2.31 | totalMs=2.31
2026-04-27 09:44:26.340 | step 1 | route=IT_TicketPost | empId=5461 | query called at=09:44:26.340
2026-04-27 09:44:26.341 | step 2 | route=IT_TicketPost | empId=5461 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-04-27 09:44:26.342 | step 3 | route=IT_TicketPost | empId=5461 | apiMs=1.49 | totalMs=1.49
2026-04-27 09:44:26.607 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:44:26.607
2026-04-27 09:44:26.618 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-27 09:44:26.620 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-04-27 09:44:26.621 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-27 09:44:26.623 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-27 09:44:26.624 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-27 09:44:26.630 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=5.38
2026-04-27 09:44:26.631 | step 3 | route=IT_Ticket | empId=67918 | apiMs=23.51 | totalMs=23.51
2026-04-27 09:44:26.631 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:44:26.631
2026-04-27 09:44:26.633 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-27 09:44:26.634 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-27 09:44:26.636 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-27 09:44:26.636 | step 3 | route=IT_Ticket | empId=67918 | apiMs=4.90 | totalMs=4.90
2026-04-27 09:44:29.111 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:44:29.111
2026-04-27 09:44:29.121 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-04-27 09:44:29.123 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-27 09:44:29.124 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-27 09:44:29.126 | step 2 | route=IT_Ticket | empId=5461 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-27 09:44:29.127 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-04-27 09:44:29.128 | step 2 | route=IT_Ticket | empId=5461 | query=VMS_Comp_login_proc | queryMs=1.04
2026-04-27 09:44:29.129 | step 3 | route=IT_Ticket | empId=5461 | apiMs=17.86 | totalMs=17.86
2026-04-27 09:44:29.130 | step 1 | route=IT_Ticket | empId=5461 | query called at=09:44:29.130
2026-04-27 09:44:29.131 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-04-27 09:44:29.133 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-27 09:44:29.134 | step 2 | route=IT_Ticket | empId=5461 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-27 09:44:29.134 | step 3 | route=IT_Ticket | empId=5461 | apiMs=4.70 | totalMs=4.70
2026-04-27 09:44:38.866 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67918 | query called at=09:44:38.866
2026-04-27 09:44:39.050 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=182.45
2026-04-27 09:44:39.053 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67918 | apiMs=186.70 | totalMs=186.70
2026-04-27 09:44:42.932 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query called at=09:44:42.932
2026-04-27 09:44:42.972 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=38.83
2026-04-27 09:44:42.975 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67918 | apiMs=42.98 | totalMs=42.98
2026-04-27 09:46:02.318 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:46:02.318
2026-04-27 09:46:02.330 | step 2 | route=IT_TicketPost | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=11.82
2026-04-27 09:46:02.333 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=15.40 | totalMs=15.40
2026-04-27 09:46:02.336 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:46:02.336
2026-04-27 09:46:02.355 | step 2 | route=IT_TicketPost | empId=67918 | query=IT_Ticket_Save_SPOC | queryMs=15.84
2026-04-27 09:46:02.358 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=21.91 | totalMs=21.91
2026-04-27 09:46:02.358 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:46:02.358
2026-04-27 09:46:02.361 | step 2 | route=IT_TicketPost | empId=67918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-27 09:46:02.361 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=2.59 | totalMs=2.59
2026-04-27 09:46:02.361 | step 1 | route=IT_TicketPost | empId=67918 | query called at=09:46:02.361
2026-04-27 09:46:02.363 | step 2 | route=IT_TicketPost | empId=67918 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-27 09:46:02.363 | step 3 | route=IT_TicketPost | empId=67918 | apiMs=1.75 | totalMs=1.75
2026-04-27 09:46:02.587 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:46:02.587
2026-04-27 09:46:02.598 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-04-27 09:46:02.600 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-27 09:46:02.602 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-27 09:46:02.603 | step 2 | route=IT_Ticket | empId=67918 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-27 09:46:02.605 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-27 09:46:02.606 | step 2 | route=IT_Ticket | empId=67918 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-27 09:46:02.607 | step 3 | route=IT_Ticket | empId=67918 | apiMs=19.52 | totalMs=19.52
2026-04-27 09:46:02.607 | step 1 | route=IT_Ticket | empId=67918 | query called at=09:46:02.607
2026-04-27 09:46:02.609 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-27 09:46:02.611 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-27 09:46:02.612 | step 2 | route=IT_Ticket | empId=67918 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-27 09:46:02.612 | step 3 | route=IT_Ticket | empId=67918 | apiMs=4.99 | totalMs=4.99
2026-04-27 09:48:07.910 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=09:48:07.910
2026-04-27 09:48:07.961 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=50.62
2026-04-27 09:48:07.961 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=51.62 | totalMs=51.62
2026-04-27 09:48:08.514 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:48:08.514
2026-04-27 09:48:18.334 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=09:48:18.334
2026-04-27 09:48:18.371 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=36.17
2026-04-27 09:48:18.390 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=13.25
2026-04-27 09:48:18.394 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=59.65 | totalMs=59.65
2026-04-27 09:48:18.397 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=09:48:18.397
2026-04-27 09:48:18.399 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-27 09:48:18.401 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-27 09:48:18.402 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-27 09:48:18.402 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=5.27 | totalMs=5.27
2026-04-27 09:48:20.740 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=09:48:20.740
2026-04-27 09:48:20.742 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-27 09:48:20.743 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-27 09:48:20.744 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-27 09:48:20.745 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=4.68 | totalMs=4.68
2026-04-27 09:48:22.132 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=09:48:22.132
2026-04-27 09:48:22.146 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=13.51
2026-04-27 09:48:22.146 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=14.66 | totalMs=14.66
2026-04-27 09:48:22.459 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:48:22.459
2026-04-27 09:54:29.522 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:54:29.522
2026-04-27 09:54:29.565 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=42.42
2026-04-27 09:54:29.567 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-27 09:54:29.568 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-27 09:54:29.570 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-27 09:54:29.598 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=27.35
2026-04-27 09:54:29.604 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.79
2026-04-27 09:54:29.605 | step 3 | route=IT_Ticket | empId=59261 | apiMs=82.59 | totalMs=82.59
2026-04-27 09:54:29.605 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:54:29.605
2026-04-27 09:54:29.625 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=19.44
2026-04-27 09:54:29.627 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-27 09:54:29.629 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 09:54:29.629 | step 3 | route=IT_Ticket | empId=59261 | apiMs=23.76 | totalMs=23.76
2026-04-27 09:54:34.543 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=09:54:34.543
2026-04-27 09:54:34.979 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=435.63
2026-04-27 09:54:34.983 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=439.68 | totalMs=439.68
2026-04-27 09:54:36.031 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=09:54:36.031
2026-04-27 09:54:36.232 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=198.13
2026-04-27 09:54:36.235 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=204.52 | totalMs=204.52
2026-04-27 09:55:07.752 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:55:07.752
2026-04-27 09:55:07.763 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-27 09:55:07.767 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.45 | totalMs=14.45
2026-04-27 09:55:07.770 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:55:07.770
2026-04-27 09:55:07.809 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=36.65
2026-04-27 09:55:07.825 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=55.66 | totalMs=55.66
2026-04-27 09:55:07.826 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:55:07.826
2026-04-27 09:55:07.828 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-27 09:55:07.829 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.78 | totalMs=2.78
2026-04-27 09:55:07.829 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:55:07.829
2026-04-27 09:55:07.831 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-27 09:55:07.831 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.82 | totalMs=1.82
2026-04-27 09:55:08.059 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:55:08.059
2026-04-27 09:55:08.070 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-04-27 09:55:08.071 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-27 09:55:08.073 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-27 09:55:08.074 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-27 09:55:08.076 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-04-27 09:55:08.078 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.26
2026-04-27 09:55:08.078 | step 3 | route=IT_Ticket | empId=59261 | apiMs=18.79 | totalMs=18.79
2026-04-27 09:55:08.078 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:55:08.078
2026-04-27 09:55:08.080 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-04-27 09:55:08.082 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-27 09:55:08.083 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-27 09:55:08.084 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.10 | totalMs=5.10
2026-04-27 10:21:44.437 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:21:44.437
2026-04-27 10:21:44.472 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=34.7
2026-04-27 10:21:44.477 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-27 10:21:44.480 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-27 10:21:44.484 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-27 10:21:44.506 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=21.68
2026-04-27 10:21:44.513 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=5.89
2026-04-27 10:21:44.513 | step 3 | route=IT_Ticket | empId=38722 | apiMs=76.17 | totalMs=76.17
2026-04-27 10:21:44.514 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:21:44.514
2026-04-27 10:21:44.533 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=18.83
2026-04-27 10:21:44.534 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-27 10:21:44.536 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-27 10:21:44.536 | step 3 | route=IT_Ticket | empId=38722 | apiMs=22.40 | totalMs=22.40
2026-04-27 10:21:53.394 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=10:21:53.394
2026-04-27 10:21:53.704 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=309
2026-04-27 10:21:53.705 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=310.10 | totalMs=310.10
2026-04-27 10:21:55.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=10:21:55.577
2026-04-27 10:21:55.627 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=49.55
2026-04-27 10:21:55.630 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=53.19 | totalMs=53.19
2026-04-27 10:24:29.618 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:24:29.618
2026-04-27 10:24:29.662 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=43.73
2026-04-27 10:24:29.666 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-27 10:24:29.675 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=6.21
2026-04-27 10:24:29.683 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=4.92
2026-04-27 10:24:29.719 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=35.41
2026-04-27 10:24:29.723 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=3.76
2026-04-27 10:24:29.723 | step 3 | route=IT_Ticket | empId=18441 | apiMs=105.38 | totalMs=105.38
2026-04-27 10:24:29.724 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:24:29.724
2026-04-27 10:24:29.757 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=32.55
2026-04-27 10:24:29.759 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-27 10:24:29.760 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-27 10:24:29.760 | step 3 | route=IT_Ticket | empId=18441 | apiMs=35.98 | totalMs=35.98
2026-04-27 10:24:35.827 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=10:24:35.827
2026-04-27 10:24:36.170 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=342.09
2026-04-27 10:24:36.173 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=346.08 | totalMs=346.08
2026-04-27 10:24:38.001 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=10:24:38.001
2026-04-27 10:24:38.012 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-04-27 10:24:38.016 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=14.35 | totalMs=14.35
2026-04-27 10:24:58.371 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:24:58.371
2026-04-27 10:24:58.382 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-27 10:24:58.385 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=14.36 | totalMs=14.36
2026-04-27 10:24:58.388 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:24:58.388
2026-04-27 10:24:58.924 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=532.86
2026-04-27 10:24:58.927 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=539.20 | totalMs=539.20
2026-04-27 10:24:58.928 | step 1 | route=IT_TicketPost | empId=38722 | query called at=10:24:58.928
2026-04-27 10:24:58.930 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-27 10:24:58.931 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=2.78 | totalMs=2.78
2026-04-27 10:24:59.158 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:24:59.158
2026-04-27 10:24:59.168 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-27 10:24:59.170 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-27 10:24:59.172 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-27 10:24:59.173 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-27 10:24:59.175 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-27 10:24:59.182 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=6.27
2026-04-27 10:24:59.182 | step 3 | route=IT_Ticket | empId=38722 | apiMs=24.74 | totalMs=24.74
2026-04-27 10:24:59.183 | step 1 | route=IT_Ticket | empId=38722 | query called at=10:24:59.183
2026-04-27 10:24:59.185 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-27 10:24:59.186 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-27 10:24:59.188 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-27 10:24:59.188 | step 3 | route=IT_Ticket | empId=38722 | apiMs=5.19 | totalMs=5.19
2026-04-27 10:40:27.246 | step 1 | route=IT_Ticket | empId=58371 | query called at=10:40:27.246
2026-04-27 10:40:27.280 | step 2 | route=IT_Ticket | empId=58371 | query=KPI_IT_Ticket_Details_New | queryMs=33.25
2026-04-27 10:40:27.287 | step 2 | route=IT_Ticket | empId=58371 | query=KPI_IT_Ticket_Details_New | queryMs=5.84
2026-04-27 10:40:27.295 | step 2 | route=IT_Ticket | empId=58371 | query=KPI_IT_Ticket_Details_New | queryMs=7.58
2026-04-27 10:40:27.303 | step 2 | route=IT_Ticket | empId=58371 | query=KPI_IT_Ticket_Details_New | queryMs=7.56
2026-04-27 10:40:27.327 | step 2 | route=IT_Ticket | empId=58371 | query=Kpi_it_Ticket_Details | queryMs=24.07
2026-04-27 10:40:27.331 | step 2 | route=IT_Ticket | empId=58371 | query=VMS_Comp_login_proc | queryMs=3.34
2026-04-27 10:40:27.331 | step 3 | route=IT_Ticket | empId=58371 | apiMs=84.95 | totalMs=84.95
2026-04-27 10:40:27.332 | step 1 | route=IT_Ticket | empId=58371 | query called at=10:40:27.332
2026-04-27 10:40:27.344 | step 2 | route=IT_Ticket | empId=58371 | query=Kpi_HW_Ticket_Details | queryMs=11.9
2026-04-27 10:40:27.345 | step 2 | route=IT_Ticket | empId=58371 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-27 10:40:27.346 | step 2 | route=IT_Ticket | empId=58371 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-27 10:40:27.347 | step 3 | route=IT_Ticket | empId=58371 | apiMs=14.78 | totalMs=14.78
2026-04-27 10:43:46.972 | step 1 | route=HW_TicketFun | empId= | query called at=10:43:46.972
2026-04-27 10:43:47.003 | step 2 | route=HW_TicketFun | empId=58371 | query=Kpi_HW_Ticket_Details | queryMs=29.59
2026-04-27 10:43:47.003 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=31.05 | totalMs=31.05
2026-04-27 10:45:07.145 | step 1 | route=HW_TicketPost | empId=58371 | query called at=10:45:07.145
2026-04-27 10:45:07.201 | step 2 | route=HW_TicketPost | empId=58371 | query=Kpi_HW_Ticket_Details | queryMs=54.63
2026-04-27 10:45:07.204 | step 3 | route=HW_TicketPost | empId=58371 | apiMs=59.09 | totalMs=59.09
2026-04-27 10:45:07.208 | step 1 | route=HW_TicketPost | empId=58371 | query called at=10:45:07.208
2026-04-27 10:45:07.212 | step 2 | route=HW_TicketPost | empId=58371 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-27 10:45:07.212 | step 3 | route=HW_TicketPost | empId=58371 | apiMs=4.56 | totalMs=4.56
2026-04-27 10:45:07.213 | step 1 | route=HW_TicketPost | empId=58371 | query called at=10:45:07.213
2026-04-27 10:45:07.214 | step 2 | route=HW_TicketPost | empId=58371 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 10:45:07.215 | step 3 | route=HW_TicketPost | empId=58371 | apiMs=1.84 | totalMs=1.84
2026-04-27 10:45:07.215 | step 1 | route=HW_TicketPost | empId=58371 | query called at=10:45:07.215
2026-04-27 10:45:07.263 | step 2 | route=HW_TicketPost | empId=58371 | query=hw_ticket_save_proc_kpi | queryMs=47.27
2026-04-27 10:45:07.266 | step 3 | route=HW_TicketPost | empId=58371 | apiMs=50.11 | totalMs=50.11
2026-04-27 10:45:09.014 | step 1 | route=IT_Ticket | empId=58371 | query called at=10:45:09.014
2026-04-27 10:45:09.103 | step 2 | route=IT_Ticket | empId=58371 | query=KPI_IT_Ticket_Details_New | queryMs=88.33
2026-04-27 10:45:09.111 | step 2 | route=IT_Ticket | empId=58371 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-04-27 10:45:09.120 | step 2 | route=IT_Ticket | empId=58371 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-04-27 10:45:09.128 | step 2 | route=IT_Ticket | empId=58371 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-04-27 10:45:09.188 | step 2 | route=IT_Ticket | empId=58371 | query=Kpi_it_Ticket_Details | queryMs=59.84
2026-04-27 10:45:09.206 | step 2 | route=IT_Ticket | empId=58371 | query=VMS_Comp_login_proc | queryMs=16.8
2026-04-27 10:45:09.206 | step 3 | route=IT_Ticket | empId=58371 | apiMs=192.37 | totalMs=192.37
2026-04-27 10:45:09.207 | step 1 | route=IT_Ticket | empId=58371 | query called at=10:45:09.207
2026-04-27 10:45:09.214 | step 2 | route=IT_Ticket | empId=58371 | query=Kpi_HW_Ticket_Details | queryMs=6.8
2026-04-27 10:45:09.223 | step 2 | route=IT_Ticket | empId=58371 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-04-27 10:45:09.231 | step 2 | route=IT_Ticket | empId=58371 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-04-27 10:45:09.232 | step 3 | route=IT_Ticket | empId=58371 | apiMs=24.99 | totalMs=24.99
2026-04-27 10:46:52.242 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=10:46:52.242
2026-04-27 10:46:52.309 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=66.19
2026-04-27 10:46:52.309 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=67.28 | totalMs=67.28
2026-04-27 10:46:53.272 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:46:53.272
2026-04-27 10:46:56.226 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=10:46:56.226
2026-04-27 10:46:56.305 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=78.63
2026-04-27 10:46:56.307 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=81.48 | totalMs=81.48
2026-04-27 10:46:56.308 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=10:46:56.308
2026-04-27 10:46:56.310 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-27 10:46:56.312 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-27 10:46:56.313 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-27 10:46:56.314 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=5.94 | totalMs=5.94
2026-04-27 10:46:56.669 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=10:46:56.669
2026-04-27 10:46:56.687 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=16.5
2026-04-27 10:46:56.687 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=17.59 | totalMs=17.59
2026-04-27 10:46:57.331 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:46:57.331
2026-04-27 10:48:18.305 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:48:18.305
2026-04-27 10:48:18.317 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-04-27 10:48:18.322 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-04-27 10:48:18.326 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-27 10:48:18.330 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-27 10:48:18.332 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-27 10:48:18.340 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=7.11
2026-04-27 10:48:18.340 | step 3 | route=IT_Ticket | empId=57006 | apiMs=34.38 | totalMs=34.38
2026-04-27 10:48:18.340 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:48:18.340
2026-04-27 10:48:18.342 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-27 10:48:18.344 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-27 10:48:18.345 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-27 10:48:18.345 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.78 | totalMs=4.78
2026-04-27 10:48:23.316 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=10:48:23.316
2026-04-27 10:48:23.372 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=55.15
2026-04-27 10:48:23.372 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=56.28 | totalMs=56.28
2026-04-27 10:48:24.743 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=10:48:24.743
2026-04-27 10:48:25.053 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=309.12
2026-04-27 10:48:25.053 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=310.56 | totalMs=310.56
2026-04-27 10:48:26.507 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=10:48:26.507
2026-04-27 10:48:26.520 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-04-27 10:48:26.521 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=13.19 | totalMs=13.19
2026-04-27 10:48:50.289 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:48:50.289
2026-04-27 10:48:50.300 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-27 10:48:50.303 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=14.23 | totalMs=14.23
2026-04-27 10:48:50.306 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:48:50.306
2026-04-27 10:48:50.336 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=27.24
2026-04-27 10:48:50.338 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=31.80 | totalMs=31.80
2026-04-27 10:48:50.339 | step 1 | route=IT_TicketPost | empId=57006 | query called at=10:48:50.339
2026-04-27 10:48:50.341 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-27 10:48:50.341 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.43 | totalMs=2.43
2026-04-27 10:48:51.449 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:48:51.449
2026-04-27 10:48:51.460 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-04-27 10:48:51.462 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-27 10:48:51.463 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-27 10:48:51.465 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-27 10:48:51.466 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-27 10:48:51.472 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.41
2026-04-27 10:48:51.473 | step 3 | route=IT_Ticket | empId=57006 | apiMs=23.77 | totalMs=23.77
2026-04-27 10:48:51.473 | step 1 | route=IT_Ticket | empId=57006 | query called at=10:48:51.473
2026-04-27 10:48:51.475 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-27 10:48:51.476 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-27 10:48:51.478 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-27 10:48:51.478 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.70 | totalMs=4.70
2026-04-27 10:50:52.704 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:50:52.704
2026-04-27 10:50:52.714 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-04-27 10:50:52.716 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-27 10:50:52.717 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-27 10:50:52.718 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-27 10:50:52.720 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-27 10:50:52.725 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=4.95
2026-04-27 10:50:52.726 | step 3 | route=IT_Ticket | empId=18441 | apiMs=21.90 | totalMs=21.90
2026-04-27 10:50:52.726 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:50:52.726
2026-04-27 10:50:52.729 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=2.28
2026-04-27 10:50:52.730 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-27 10:50:52.732 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-27 10:50:52.732 | step 3 | route=IT_Ticket | empId=18441 | apiMs=5.73 | totalMs=5.73
2026-04-27 10:50:58.923 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:50:58.923
2026-04-27 10:50:58.934 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-04-27 10:50:58.936 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-27 10:50:58.938 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-27 10:50:58.939 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-27 10:50:58.941 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-27 10:50:58.947 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=5.4
2026-04-27 10:50:58.947 | step 3 | route=IT_Ticket | empId=18441 | apiMs=24.18 | totalMs=24.18
2026-04-27 10:50:58.948 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:50:58.948
2026-04-27 10:50:58.949 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-27 10:50:58.951 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 10:50:58.952 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-27 10:50:58.953 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.95 | totalMs=4.95
2026-04-27 10:51:08.150 | step 1 | route=IT_Ticket_Report | empId=18441 | query called at=10:51:08.150
2026-04-27 10:51:08.487 | step 2 | route=IT_Ticket_Report | empId=18441 | query=kpi_it_ticket_report_page_proc | queryMs=335.95
2026-04-27 10:51:08.491 | step 3 | route=IT_Ticket_Report | empId=18441 | apiMs=340.06 | totalMs=340.06
2026-04-27 10:51:11.376 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:51:11.376
2026-04-27 10:51:29.893 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:51:29.893
2026-04-27 10:51:29.904 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-04-27 10:51:29.909 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-04-27 10:51:29.913 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-27 10:51:29.917 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-27 10:51:29.919 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-27 10:51:29.925 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=5.72
2026-04-27 10:51:29.925 | step 3 | route=IT_Ticket | empId=18441 | apiMs=32.28 | totalMs=32.28
2026-04-27 10:51:29.926 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:51:29.926
2026-04-27 10:51:29.928 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-27 10:51:29.929 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-27 10:51:29.931 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-27 10:51:29.931 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.93 | totalMs=4.93
2026-04-27 10:51:37.870 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=10:51:37.870
2026-04-27 10:51:38.180 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=308.92
2026-04-27 10:51:38.183 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=312.98 | totalMs=312.98
2026-04-27 10:51:39.935 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=10:51:39.935
2026-04-27 10:51:39.947 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-04-27 10:51:39.951 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=16.07 | totalMs=16.07
2026-04-27 10:52:01.585 | step 1 | route=IT_TicketPost | empId=18441 | query called at=10:52:01.585
2026-04-27 10:52:01.596 | step 2 | route=IT_TicketPost | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-27 10:52:01.600 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=14.05 | totalMs=14.05
2026-04-27 10:52:01.603 | step 1 | route=IT_TicketPost | empId=18441 | query called at=10:52:01.603
2026-04-27 10:52:01.667 | step 2 | route=IT_TicketPost | empId=18441 | query=IT_Ticket_Save_SPOC | queryMs=61.78
2026-04-27 10:52:01.671 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=68.40 | totalMs=68.40
2026-04-27 10:52:01.671 | step 1 | route=IT_TicketPost | empId=18441 | query called at=10:52:01.671
2026-04-27 10:52:01.681 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.98
2026-04-27 10:52:01.681 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=9.93 | totalMs=9.93
2026-04-27 10:52:03.251 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:52:03.251
2026-04-27 10:52:03.270 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=14.99
2026-04-27 10:52:03.278 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=5.53
2026-04-27 10:52:03.287 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-04-27 10:52:03.295 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-04-27 10:52:03.304 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=8.15
2026-04-27 10:52:03.320 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=16.19
2026-04-27 10:52:03.321 | step 3 | route=IT_Ticket | empId=18441 | apiMs=69.29 | totalMs=69.29
2026-04-27 10:52:03.321 | step 1 | route=IT_Ticket | empId=18441 | query called at=10:52:03.321
2026-04-27 10:52:03.329 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=7.34
2026-04-27 10:52:03.338 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-27 10:52:03.346 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=8.4
2026-04-27 10:52:03.347 | step 3 | route=IT_Ticket | empId=18441 | apiMs=25.40 | totalMs=25.40
2026-04-27 11:00:42.222 | step 1 | route=IT_Ticket | empId=406 | query called at=11:00:42.222
2026-04-27 11:00:42.250 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=27.6
2026-04-27 11:00:42.252 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-27 11:00:42.254 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-27 11:00:42.255 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-27 11:00:42.283 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=27.36
2026-04-27 11:00:42.289 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.29
2026-04-27 11:00:42.289 | step 3 | route=IT_Ticket | empId=406 | apiMs=67.07 | totalMs=67.07
2026-04-27 11:00:42.290 | step 1 | route=IT_Ticket | empId=406 | query called at=11:00:42.290
2026-04-27 11:00:42.310 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=19.38
2026-04-27 11:00:42.311 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-27 11:00:42.313 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-27 11:00:42.313 | step 3 | route=IT_Ticket | empId=406 | apiMs=23.07 | totalMs=23.07
2026-04-27 11:00:51.588 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=11:00:51.588
2026-04-27 11:00:51.730 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=141.65
2026-04-27 11:00:51.731 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=142.89 | totalMs=142.89
2026-04-27 11:00:54.197 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=11:00:54.197
2026-04-27 11:00:54.239 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=41.49
2026-04-27 11:00:54.243 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=45.67 | totalMs=45.67
2026-04-27 11:02:37.931 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:02:37.931
2026-04-27 11:02:37.948 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=15.67
2026-04-27 11:02:37.951 | step 3 | route=IT_TicketPost | empId=406 | apiMs=19.99 | totalMs=19.99
2026-04-27 11:02:37.966 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:02:37.966
2026-04-27 11:02:39.220 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=1253.42
2026-04-27 11:02:39.224 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1,258.01 | totalMs=1,258.01
2026-04-27 11:02:39.225 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:02:39.225
2026-04-27 11:02:39.227 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-27 11:02:39.228 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.71 | totalMs=2.71
2026-04-27 11:02:39.228 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:02:39.228
2026-04-27 11:02:39.230 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-27 11:02:39.230 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.80 | totalMs=1.80
2026-04-27 11:02:41.106 | step 1 | route=IT_Ticket | empId=406 | query called at=11:02:41.106
2026-04-27 11:02:41.118 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-04-27 11:02:41.122 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-27 11:02:41.124 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-27 11:02:41.125 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-27 11:02:41.127 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-27 11:02:41.128 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.16
2026-04-27 11:02:41.129 | step 3 | route=IT_Ticket | empId=406 | apiMs=22.91 | totalMs=22.91
2026-04-27 11:02:41.129 | step 1 | route=IT_Ticket | empId=406 | query called at=11:02:41.129
2026-04-27 11:02:41.131 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-27 11:02:41.132 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-27 11:02:41.133 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-27 11:02:41.134 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.36 | totalMs=4.36
2026-04-27 11:08:44.079 | step 1 | route=IT_Ticket | empId=46682 | query called at=11:08:44.079
2026-04-27 11:08:44.128 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=48.25
2026-04-27 11:08:44.133 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=2.26
2026-04-27 11:08:44.138 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=2.35
2026-04-27 11:08:44.143 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-27 11:08:44.170 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=26.7
2026-04-27 11:08:44.175 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=5.37
2026-04-27 11:08:44.176 | step 3 | route=IT_Ticket | empId=46682 | apiMs=96.91 | totalMs=96.91
2026-04-27 11:08:44.176 | step 1 | route=IT_Ticket | empId=46682 | query called at=11:08:44.176
2026-04-27 11:08:44.196 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=19.59
2026-04-27 11:08:44.198 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-27 11:08:44.199 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-27 11:08:44.199 | step 3 | route=IT_Ticket | empId=46682 | apiMs=23.07 | totalMs=23.07
2026-04-27 11:11:29.541 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:11:29.541
2026-04-27 11:11:29.552 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-27 11:11:29.554 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-27 11:11:29.555 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-27 11:11:29.557 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-27 11:11:29.558 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-27 11:11:29.564 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=5.49
2026-04-27 11:11:29.565 | step 3 | route=IT_Ticket | empId=18441 | apiMs=23.77 | totalMs=23.77
2026-04-27 11:11:29.565 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:11:29.565
2026-04-27 11:11:29.567 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-27 11:11:29.569 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 11:11:29.570 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-27 11:11:29.571 | step 3 | route=IT_Ticket | empId=18441 | apiMs=5.40 | totalMs=5.40
2026-04-27 11:11:34.487 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:11:34.487
2026-04-27 11:11:34.498 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-27 11:11:34.502 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-27 11:11:34.506 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-27 11:11:34.507 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-27 11:11:34.511 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=3.02
2026-04-27 11:11:34.515 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=3.98
2026-04-27 11:11:34.515 | step 3 | route=IT_Ticket | empId=18441 | apiMs=28.27 | totalMs=28.27
2026-04-27 11:11:34.516 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:11:34.516
2026-04-27 11:11:34.518 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-27 11:11:34.519 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-27 11:11:34.521 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-27 11:11:34.521 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.88 | totalMs=4.88
2026-04-27 11:13:51.984 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=11:13:51.984
2026-04-27 11:13:52.477 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=493.16
2026-04-27 11:13:52.478 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=494.27 | totalMs=494.27
2026-04-27 11:13:53.963 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=11:13:53.963
2026-04-27 11:13:53.976 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=12.16
2026-04-27 11:13:53.979 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=16.11 | totalMs=16.11
2026-04-27 11:14:29.092 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=11:14:29.092
2026-04-27 11:14:29.310 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=217.21
2026-04-27 11:14:29.313 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=221.76 | totalMs=221.76
2026-04-27 11:14:29.706 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:14:29.706
2026-04-27 11:14:32.619 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=11:14:32.619
2026-04-27 11:14:32.698 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=78.49
2026-04-27 11:14:32.721 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=101.29 | totalMs=101.29
2026-04-27 11:14:32.724 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=11:14:32.724
2026-04-27 11:14:32.739 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.73
2026-04-27 11:14:32.751 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.93
2026-04-27 11:14:32.766 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.08
2026-04-27 11:14:32.766 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=42.80 | totalMs=42.80
2026-04-27 11:14:34.597 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=11:14:34.597
2026-04-27 11:14:34.617 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=19.08
2026-04-27 11:14:34.618 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=20.13 | totalMs=20.13
2026-04-27 11:14:35.084 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:14:35.084
2026-04-27 11:14:48.168 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:14:48.168
2026-04-27 11:14:48.178 | step 2 | route=IT_TicketPost | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-27 11:14:48.182 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=13.91 | totalMs=13.91
2026-04-27 11:14:48.184 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:14:48.184
2026-04-27 11:14:48.530 | step 2 | route=IT_TicketPost | empId=18441 | query=IT_Ticket_Save_SPOC | queryMs=343.21
2026-04-27 11:14:48.627 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=442.22 | totalMs=442.22
2026-04-27 11:14:48.627 | step 1 | route=IT_TicketPost | empId=18441 | query called at=11:14:48.627
2026-04-27 11:14:48.629 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-27 11:14:48.630 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=2.40 | totalMs=2.40
2026-04-27 11:14:49.815 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:14:49.815
2026-04-27 11:14:49.824 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-04-27 11:14:49.826 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-27 11:14:49.827 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-27 11:14:49.829 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-27 11:14:49.830 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-27 11:14:49.831 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=0.86
2026-04-27 11:14:49.831 | step 3 | route=IT_Ticket | empId=18441 | apiMs=16.74 | totalMs=16.74
2026-04-27 11:14:49.832 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:14:49.832
2026-04-27 11:14:49.833 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-27 11:14:49.834 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-27 11:14:49.835 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-27 11:14:49.836 | step 3 | route=IT_Ticket | empId=18441 | apiMs=3.77 | totalMs=3.77
2026-04-27 11:15:31.970 | step 1 | route=HW_TicketFun | empId= | query called at=11:15:31.970
2026-04-27 11:15:31.981 | step 2 | route=HW_TicketFun | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=10.59
2026-04-27 11:15:31.984 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.38 | totalMs=14.38
2026-04-27 11:20:09.672 | step 1 | route=HW_TicketPost | empId=46682 | query called at=11:20:09.672
2026-04-27 11:20:09.718 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=45.35
2026-04-27 11:20:09.722 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=49.31 | totalMs=49.31
2026-04-27 11:20:09.725 | step 1 | route=HW_TicketPost | empId=46682 | query called at=11:20:09.725
2026-04-27 11:20:09.729 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-27 11:20:09.730 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=4.95 | totalMs=4.95
2026-04-27 11:20:09.730 | step 1 | route=HW_TicketPost | empId=46682 | query called at=11:20:09.730
2026-04-27 11:20:09.732 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-27 11:20:09.732 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=2.00 | totalMs=2.00
2026-04-27 11:20:09.733 | step 1 | route=HW_TicketPost | empId=46682 | query called at=11:20:09.733
2026-04-27 11:20:09.875 | step 2 | route=HW_TicketPost | empId=46682 | query=hw_ticket_save_proc_kpi | queryMs=141.86
2026-04-27 11:20:09.877 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=143.99 | totalMs=143.99
2026-04-27 11:20:10.181 | step 1 | route=IT_Ticket | empId=46682 | query called at=11:20:10.181
2026-04-27 11:20:10.225 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=42.89
2026-04-27 11:20:10.227 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-27 11:20:10.228 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-27 11:20:10.229 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-27 11:20:10.257 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=26.98
2026-04-27 11:20:10.262 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=5
2026-04-27 11:20:10.262 | step 3 | route=IT_Ticket | empId=46682 | apiMs=81.14 | totalMs=81.14
2026-04-27 11:20:10.263 | step 1 | route=IT_Ticket | empId=46682 | query called at=11:20:10.263
2026-04-27 11:20:10.265 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-27 11:20:10.266 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-27 11:20:10.267 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-27 11:20:10.267 | step 3 | route=IT_Ticket | empId=46682 | apiMs=4.54 | totalMs=4.54
2026-04-27 11:21:08.030 | step 1 | route=IT_Ticket_Report | empId=406 | query called at=11:21:08.030
2026-04-27 11:21:08.586 | step 2 | route=IT_Ticket_Report | empId=406 | query=kpi_it_ticket_report_page_proc | queryMs=555.41
2026-04-27 11:21:08.587 | step 3 | route=IT_Ticket_Report | empId=406 | apiMs=556.67 | totalMs=556.67
2026-04-27 11:21:13.787 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:21:13.787
2026-04-27 11:28:31.696 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:28:31.696
2026-04-27 11:28:31.726 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=29.16
2026-04-27 11:28:31.732 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-27 11:28:31.736 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-27 11:28:31.740 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-27 11:28:31.755 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=14.88
2026-04-27 11:28:31.759 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=3.15
2026-04-27 11:28:31.759 | step 3 | route=IT_Ticket | empId=52188 | apiMs=63.61 | totalMs=63.61
2026-04-27 11:28:31.760 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:28:31.760
2026-04-27 11:28:31.771 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=10.49
2026-04-27 11:28:31.772 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-27 11:28:31.773 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-27 11:28:31.773 | step 3 | route=IT_Ticket | empId=52188 | apiMs=13.42 | totalMs=13.42
2026-04-27 11:28:46.337 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=11:28:46.337
2026-04-27 11:28:46.647 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=309.1
2026-04-27 11:28:46.650 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=313.23 | totalMs=313.23
2026-04-27 11:28:49.263 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=11:28:49.263
2026-04-27 11:28:49.284 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=17.63
2026-04-27 11:28:49.287 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=23.85 | totalMs=23.85
2026-04-27 11:28:51.405 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=11:28:51.405
2026-04-27 11:28:51.423 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=17.75
2026-04-27 11:28:51.424 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=18.99 | totalMs=18.99
2026-04-27 11:31:38.433 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:31:38.433
2026-04-27 11:31:38.450 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=16.4
2026-04-27 11:31:38.453 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=20.48 | totalMs=20.48
2026-04-27 11:31:38.456 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:31:38.456
2026-04-27 11:31:38.554 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=95.13
2026-04-27 11:31:38.567 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=110.95 | totalMs=110.95
2026-04-27 11:31:38.568 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:31:38.568
2026-04-27 11:31:38.576 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.19
2026-04-27 11:31:38.577 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=9.14 | totalMs=9.14
2026-04-27 11:31:38.806 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:31:38.806
2026-04-27 11:31:38.827 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=19.96
2026-04-27 11:31:38.835 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-04-27 11:31:38.844 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-04-27 11:31:38.853 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-04-27 11:31:38.896 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=42.8
2026-04-27 11:31:38.908 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=11.58
2026-04-27 11:31:38.908 | step 3 | route=IT_Ticket | empId=52188 | apiMs=102.09 | totalMs=102.09
2026-04-27 11:31:38.909 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:31:38.909
2026-04-27 11:31:38.918 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=8.48
2026-04-27 11:31:38.928 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=9.56
2026-04-27 11:31:38.936 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-04-27 11:31:38.937 | step 3 | route=IT_Ticket | empId=52188 | apiMs=27.90 | totalMs=27.90
2026-04-27 11:46:19.164 | step 1 | route=IT_Ticket_Report | empId=60917 | query called at=11:46:19.164
2026-04-27 11:46:19.460 | step 2 | route=IT_Ticket_Report | empId=60917 | query=kpi_it_ticket_report_page_proc | queryMs=295.68
2026-04-27 11:46:19.464 | step 3 | route=IT_Ticket_Report | empId=60917 | apiMs=299.85 | totalMs=299.85
2026-04-27 11:46:28.752 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:46:28.752
2026-04-27 11:46:28.788 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=32.91
2026-04-27 11:46:28.792 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-27 11:46:28.793 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-27 11:46:28.794 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-27 11:46:28.815 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=19.88
2026-04-27 11:46:28.820 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=4.83
2026-04-27 11:46:28.820 | step 3 | route=IT_Ticket | empId=60917 | apiMs=68.44 | totalMs=68.44
2026-04-27 11:46:28.821 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:46:28.821
2026-04-27 11:46:28.845 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=23.44
2026-04-27 11:46:28.846 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-27 11:46:28.848 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-27 11:46:28.848 | step 3 | route=IT_Ticket | empId=60917 | apiMs=27.02 | totalMs=27.02
2026-04-27 11:46:38.930 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=11:46:38.930
2026-04-27 11:46:39.004 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=74.11
2026-04-27 11:46:39.007 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=77.74 | totalMs=77.74
2026-04-27 11:46:40.791 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=11:46:40.791
2026-04-27 11:46:40.814 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=19.57
2026-04-27 11:46:40.818 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=26.55 | totalMs=26.55
2026-04-27 11:49:23.246 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:49:23.246
2026-04-27 11:49:23.256 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.08
2026-04-27 11:49:23.259 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=13.01 | totalMs=13.01
2026-04-27 11:49:23.262 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:49:23.262
2026-04-27 11:49:23.283 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=18.39
2026-04-27 11:49:23.285 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=22.96 | totalMs=22.96
2026-04-27 11:49:23.285 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:49:23.285
2026-04-27 11:49:23.287 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-27 11:49:23.287 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.06 | totalMs=2.06
2026-04-27 11:49:23.288 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:49:23.288
2026-04-27 11:49:23.290 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-27 11:49:23.290 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.14 | totalMs=2.14
2026-04-27 11:49:26.001 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:49:26.001
2026-04-27 11:49:26.066 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=64.13
2026-04-27 11:49:26.069 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=2.37
2026-04-27 11:49:26.072 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=2.5
2026-04-27 11:49:26.075 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=2.42
2026-04-27 11:49:26.078 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=2.41
2026-04-27 11:49:26.086 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=8.11
2026-04-27 11:49:26.087 | step 3 | route=IT_Ticket | empId=60917 | apiMs=86.24 | totalMs=86.24
2026-04-27 11:49:26.088 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:49:26.088
2026-04-27 11:49:26.127 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=38.41
2026-04-27 11:49:26.175 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=46.88
2026-04-27 11:49:26.178 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=2.37
2026-04-27 11:49:26.178 | step 3 | route=IT_Ticket | empId=60917 | apiMs=90.43 | totalMs=90.43
2026-04-27 11:53:01.400 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:53:01.400
2026-04-27 11:53:01.411 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-27 11:53:01.416 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-27 11:53:01.420 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-27 11:53:01.424 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-27 11:53:01.440 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=15.85
2026-04-27 11:53:01.445 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=3.97
2026-04-27 11:53:01.445 | step 3 | route=IT_Ticket | empId=41332 | apiMs=45.11 | totalMs=45.11
2026-04-27 11:53:01.446 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:53:01.446
2026-04-27 11:53:01.447 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-27 11:53:01.448 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-27 11:53:01.450 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-27 11:53:01.450 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.13 | totalMs=4.13
2026-04-27 11:53:06.947 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=11:53:06.947
2026-04-27 11:53:07.257 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=309.47
2026-04-27 11:53:07.260 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=313.11 | totalMs=313.11
2026-04-27 11:53:09.747 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=11:53:09.747
2026-04-27 11:53:09.762 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-04-27 11:53:09.765 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=17.70 | totalMs=17.70
2026-04-27 11:53:35.931 | step 1 | route=IT_TicketPost | empId=41332 | query called at=11:53:35.931
2026-04-27 11:53:35.942 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-04-27 11:53:35.946 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.23 | totalMs=14.23
2026-04-27 11:53:35.949 | step 1 | route=IT_TicketPost | empId=41332 | query called at=11:53:35.949
2026-04-27 11:53:36.589 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=637.19
2026-04-27 11:53:36.723 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=774.77 | totalMs=774.77
2026-04-27 11:53:36.724 | step 1 | route=IT_TicketPost | empId=41332 | query called at=11:53:36.724
2026-04-27 11:53:36.727 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-27 11:53:36.727 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=3.06 | totalMs=3.06
2026-04-27 11:53:39.738 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:53:39.738
2026-04-27 11:53:39.748 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-04-27 11:53:39.752 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-27 11:53:39.756 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-27 11:53:39.761 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-27 11:53:39.762 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-27 11:53:39.769 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=6.12
2026-04-27 11:53:39.769 | step 3 | route=IT_Ticket | empId=41332 | apiMs=30.81 | totalMs=30.81
2026-04-27 11:53:39.770 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:53:39.770
2026-04-27 11:53:39.771 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-27 11:53:39.773 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 11:53:39.774 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 11:53:39.774 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.77 | totalMs=4.77
2026-04-27 12:01:45.247 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:01:45.247
2026-04-27 12:01:45.307 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=58.82
2026-04-27 12:01:45.308 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-27 12:01:45.310 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-27 12:01:45.311 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-27 12:01:45.329 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=17.95
2026-04-27 12:01:45.334 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=4.31
2026-04-27 12:01:45.334 | step 3 | route=IT_Ticket | empId=46592 | apiMs=87.00 | totalMs=87.00
2026-04-27 12:01:45.335 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:01:45.335
2026-04-27 12:01:45.355 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=19.12
2026-04-27 12:01:45.356 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-27 12:01:45.357 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-27 12:01:45.358 | step 3 | route=IT_Ticket | empId=46592 | apiMs=22.58 | totalMs=22.58
2026-04-27 12:01:50.248 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=12:01:50.248
2026-04-27 12:01:50.449 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=200.98
2026-04-27 12:01:50.453 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=204.90 | totalMs=204.90
2026-04-27 12:01:51.734 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=12:01:51.734
2026-04-27 12:01:51.746 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-04-27 12:01:51.749 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=14.93 | totalMs=14.93
2026-04-27 12:03:11.305 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:03:11.305
2026-04-27 12:03:11.321 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=15.69
2026-04-27 12:03:11.331 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=6.81
2026-04-27 12:03:11.340 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=5.31
2026-04-27 12:03:11.351 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=8.25
2026-04-27 12:03:11.365 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=13.35
2026-04-27 12:03:11.389 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=23.74
2026-04-27 12:03:11.389 | step 3 | route=IT_Ticket | empId=46592 | apiMs=84.59 | totalMs=84.59
2026-04-27 12:03:11.390 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:03:11.390
2026-04-27 12:03:11.401 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=10.77
2026-04-27 12:03:11.410 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=8.56
2026-04-27 12:03:11.420 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=9.11
2026-04-27 12:03:11.420 | step 3 | route=IT_Ticket | empId=46592 | apiMs=30.32 | totalMs=30.32
2026-04-27 12:03:23.154 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=12:03:23.154
2026-04-27 12:03:23.453 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=298
2026-04-27 12:03:23.453 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=299.19 | totalMs=299.19
2026-04-27 12:03:24.953 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=12:03:24.953
2026-04-27 12:03:24.966 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=11.85
2026-04-27 12:03:24.966 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=13.00 | totalMs=13.00
2026-04-27 12:03:45.691 | step 1 | route=IT_TicketPost | empId=46592 | query called at=12:03:45.691
2026-04-27 12:03:45.703 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=11.63
2026-04-27 12:03:45.707 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=16.19 | totalMs=16.19
2026-04-27 12:03:45.710 | step 1 | route=IT_TicketPost | empId=46592 | query called at=12:03:45.710
2026-04-27 12:03:45.737 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=24.34
2026-04-27 12:03:45.740 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=29.83 | totalMs=29.83
2026-04-27 12:03:45.740 | step 1 | route=IT_TicketPost | empId=46592 | query called at=12:03:45.740
2026-04-27 12:03:45.744 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.98
2026-04-27 12:03:45.744 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=4.00 | totalMs=4.00
2026-04-27 12:03:46.893 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:03:46.893
2026-04-27 12:03:46.903 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-04-27 12:03:46.905 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-27 12:03:46.906 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-27 12:03:46.907 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-27 12:03:46.908 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-27 12:03:46.910 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=0.92
2026-04-27 12:03:46.910 | step 3 | route=IT_Ticket | empId=46592 | apiMs=16.67 | totalMs=16.67
2026-04-27 12:03:46.911 | step 1 | route=IT_Ticket | empId=46592 | query called at=12:03:46.911
2026-04-27 12:03:46.912 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-27 12:03:46.913 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-27 12:03:46.914 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-27 12:03:46.915 | step 3 | route=IT_Ticket | empId=46592 | apiMs=3.97 | totalMs=3.97
2026-04-27 12:04:24.759 | step 5 | route=dashboard | empId=GGA0443 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-27 12:06:37.452 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:06:37.452
2026-04-27 12:06:38.623 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=1169.68
2026-04-27 12:06:38.623 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=1,171.01 | totalMs=1,171.01
2026-04-27 12:06:39.376 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:06:39.376
2026-04-27 12:06:44.240 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:06:44.240
2026-04-27 12:06:44.286 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=45.66
2026-04-27 12:06:44.291 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=51.11 | totalMs=51.11
2026-04-27 12:06:44.294 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:06:44.294
2026-04-27 12:06:44.298 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-27 12:06:44.300 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-27 12:06:44.301 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-27 12:06:44.302 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=7.54 | totalMs=7.54
2026-04-27 12:06:48.130 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:06:48.130
2026-04-27 12:06:48.150 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.55
2026-04-27 12:06:48.153 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=23.28 | totalMs=23.28
2026-04-27 12:06:48.917 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:06:48.917
2026-04-27 12:08:44.803 | step 1 | route=HW_Ticket_Report | empId=50605 | query called at=12:08:44.803
2026-04-27 12:08:44.825 | step 2 | route=HW_Ticket_Report | empId=50605 | query=hw_ticket_report_kpi_proc | queryMs=21.74
2026-04-27 12:08:44.826 | step 3 | route=HW_Ticket_Report | empId=50605 | apiMs=22.86 | totalMs=22.86
2026-04-27 12:08:45.832 | step 4 | route=pageRenderd | empId=50605 | Page=HW TICKET REPORT | page fully loaded at : 12:08:45.832
2026-04-27 12:08:50.911 | step 1 | route=IT_Ticket | empId=50605 | query called at=12:08:50.911
2026-04-27 12:08:50.958 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=46.72
2026-04-27 12:08:50.963 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-27 12:08:50.967 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-27 12:08:50.971 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-27 12:08:50.985 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_it_Ticket_Details | queryMs=13.67
2026-04-27 12:08:50.988 | step 2 | route=IT_Ticket | empId=50605 | query=VMS_Comp_login_proc | queryMs=2.76
2026-04-27 12:08:50.989 | step 3 | route=IT_Ticket | empId=50605 | apiMs=78.10 | totalMs=78.10
2026-04-27 12:08:50.989 | step 1 | route=IT_Ticket | empId=50605 | query called at=12:08:50.989
2026-04-27 12:08:50.999 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=9.24
2026-04-27 12:08:51.000 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-27 12:08:51.001 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-27 12:08:51.002 | step 3 | route=IT_Ticket | empId=50605 | apiMs=12.23 | totalMs=12.23
2026-04-27 12:09:06.637 | step 1 | route=HW_TicketFun | empId= | query called at=12:09:06.637
2026-04-27 12:09:06.649 | step 2 | route=HW_TicketFun | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=11.21
2026-04-27 12:09:06.652 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.08 | totalMs=15.08
2026-04-27 12:09:44.384 | step 1 | route=HW_Ticket_Report | empId=50605 | query called at=12:09:44.384
2026-04-27 12:09:44.414 | step 2 | route=HW_Ticket_Report | empId=50605 | query=hw_ticket_report_kpi_proc | queryMs=29.83
2026-04-27 12:09:44.418 | step 3 | route=HW_Ticket_Report | empId=50605 | apiMs=33.97 | totalMs=33.97
2026-04-27 12:09:45.454 | step 4 | route=pageRenderd | empId=50605 | Page=HW TICKET REPORT | page fully loaded at : 12:09:45.454
2026-04-27 12:10:07.403 | step 1 | route=HW_Ticket_Report | empId=50605 | query called at=12:10:07.403
2026-04-27 12:10:07.536 | step 2 | route=HW_Ticket_Report | empId=50605 | query=hw_ticket_report_kpi_proc | queryMs=129.34
2026-04-27 12:10:07.539 | step 3 | route=HW_Ticket_Report | empId=50605 | apiMs=135.72 | totalMs=135.72
2026-04-27 12:10:08.696 | step 4 | route=pageRenderd | empId=50605 | Page=HW TICKET REPORT | page fully loaded at : 12:10:08.696
2026-04-27 12:10:10.623 | step 1 | route=IT_Ticket | empId=50605 | query called at=12:10:10.623
2026-04-27 12:10:10.634 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-04-27 12:10:10.636 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-27 12:10:10.637 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-27 12:10:10.639 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-27 12:10:10.667 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_it_Ticket_Details | queryMs=28.32
2026-04-27 12:10:10.673 | step 2 | route=IT_Ticket | empId=50605 | query=VMS_Comp_login_proc | queryMs=5.36
2026-04-27 12:10:10.674 | step 3 | route=IT_Ticket | empId=50605 | apiMs=50.50 | totalMs=50.50
2026-04-27 12:10:10.674 | step 1 | route=IT_Ticket | empId=50605 | query called at=12:10:10.674
2026-04-27 12:10:10.676 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-27 12:10:10.678 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-27 12:10:10.679 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-27 12:10:10.680 | step 3 | route=IT_Ticket | empId=50605 | apiMs=5.20 | totalMs=5.20
2026-04-27 12:10:18.555 | step 1 | route=HW_TicketFun | empId= | query called at=12:10:18.555
2026-04-27 12:10:18.565 | step 2 | route=HW_TicketFun | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=9.48
2026-04-27 12:10:18.569 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.70 | totalMs=13.70
2026-04-27 12:10:40.098 | step 1 | route=HW_TicketPost | empId=50605 | query called at=12:10:40.098
2026-04-27 12:10:40.127 | step 2 | route=HW_TicketPost | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=27.96
2026-04-27 12:10:40.131 | step 3 | route=HW_TicketPost | empId=50605 | apiMs=32.35 | totalMs=32.35
2026-04-27 12:10:40.134 | step 1 | route=HW_TicketPost | empId=50605 | query called at=12:10:40.134
2026-04-27 12:10:40.138 | step 2 | route=HW_TicketPost | empId=50605 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-27 12:10:40.138 | step 3 | route=HW_TicketPost | empId=50605 | apiMs=4.47 | totalMs=4.47
2026-04-27 12:10:40.139 | step 1 | route=HW_TicketPost | empId=50605 | query called at=12:10:40.139
2026-04-27 12:10:40.141 | step 2 | route=HW_TicketPost | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-04-27 12:10:40.142 | step 3 | route=HW_TicketPost | empId=50605 | apiMs=2.45 | totalMs=2.45
2026-04-27 12:10:40.142 | step 1 | route=HW_TicketPost | empId=50605 | query called at=12:10:40.142
2026-04-27 12:10:40.165 | step 2 | route=HW_TicketPost | empId=50605 | query=hw_ticket_save_proc_kpi | queryMs=22.48
2026-04-27 12:10:40.167 | step 3 | route=HW_TicketPost | empId=50605 | apiMs=24.88 | totalMs=24.88
2026-04-27 12:10:42.058 | step 1 | route=IT_Ticket | empId=50605 | query called at=12:10:42.058
2026-04-27 12:10:42.068 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-04-27 12:10:42.078 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=6.61
2026-04-27 12:10:42.082 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-27 12:10:42.083 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-27 12:10:42.084 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-27 12:10:42.085 | step 2 | route=IT_Ticket | empId=50605 | query=VMS_Comp_login_proc | queryMs=0.92
2026-04-27 12:10:42.086 | step 3 | route=IT_Ticket | empId=50605 | apiMs=27.67 | totalMs=27.67
2026-04-27 12:10:42.086 | step 1 | route=IT_Ticket | empId=50605 | query called at=12:10:42.086
2026-04-27 12:10:42.088 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-27 12:10:42.089 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-27 12:10:42.091 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-27 12:10:42.091 | step 3 | route=IT_Ticket | empId=50605 | apiMs=4.56 | totalMs=4.56
2026-04-27 12:19:53.639 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=12:19:53.639
2026-04-27 12:19:53.694 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=54.72
2026-04-27 12:19:53.698 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=58.93 | totalMs=58.93
2026-04-27 12:19:55.739 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:55.739
2026-04-27 12:19:58.405 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:19:58.405
2026-04-27 12:19:58.442 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=36.94
2026-04-27 12:19:58.448 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=43.03 | totalMs=43.03
2026-04-27 12:19:58.451 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:19:58.451
2026-04-27 12:19:58.456 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.24
2026-04-27 12:19:58.458 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-27 12:19:58.460 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-27 12:19:58.460 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=9.12 | totalMs=9.12
2026-04-27 12:19:58.745 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=12:19:58.745
2026-04-27 12:19:58.773 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=25.25
2026-04-27 12:19:58.776 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=31.57 | totalMs=31.57
2026-04-27 12:19:59.860 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:59.860
2026-04-27 12:20:04.138 | step 1 | route=IT_Ticket | empId=1654 | query called at=12:20:04.138
2026-04-27 12:20:04.183 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=44.12
2026-04-27 12:20:04.185 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-27 12:20:04.187 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-27 12:20:04.188 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-27 12:20:04.216 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=27.8
2026-04-27 12:20:04.222 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=5.25
2026-04-27 12:20:04.222 | step 3 | route=IT_Ticket | empId=1654 | apiMs=83.87 | totalMs=83.87
2026-04-27 12:20:04.223 | step 1 | route=IT_Ticket | empId=1654 | query called at=12:20:04.223
2026-04-27 12:20:04.243 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=19.42
2026-04-27 12:20:04.244 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-27 12:20:04.246 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-27 12:20:04.246 | step 3 | route=IT_Ticket | empId=1654 | apiMs=23.13 | totalMs=23.13
2026-04-27 12:20:11.770 | step 1 | route=Ticket_Entry_SPOC_Module | empId=1654 | query called at=12:20:11.770
2026-04-27 12:20:12.123 | step 2 | route=Ticket_Entry_SPOC_Module | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=352.8
2026-04-27 12:20:12.124 | step 3 | route=Ticket_Entry_SPOC_Module | empId=1654 | apiMs=354.26 | totalMs=354.26
2026-04-27 12:20:14.823 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query called at=12:20:14.823
2026-04-27 12:20:14.911 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=80.95
2026-04-27 12:20:14.915 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=1654 | apiMs=92.12 | totalMs=92.12
2026-04-27 12:21:48.450 | step 1 | route=IT_Ticket | empId=28059 | query called at=12:21:48.450
2026-04-27 12:21:48.460 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-27 12:21:48.462 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-27 12:21:48.463 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-27 12:21:48.464 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-27 12:21:48.465 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-04-27 12:21:48.469 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=3.41
2026-04-27 12:21:48.469 | step 3 | route=IT_Ticket | empId=28059 | apiMs=19.33 | totalMs=19.33
2026-04-27 12:21:48.470 | step 1 | route=IT_Ticket | empId=28059 | query called at=12:21:48.470
2026-04-27 12:21:48.471 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-27 12:21:48.473 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-27 12:21:48.474 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-27 12:21:48.474 | step 3 | route=IT_Ticket | empId=28059 | apiMs=3.84 | totalMs=3.84
2026-04-27 12:21:57.006 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=12:21:57.006
2026-04-27 12:21:57.110 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=102.85
2026-04-27 12:21:57.113 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=107.19 | totalMs=107.19
2026-04-27 12:21:58.748 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=12:21:58.748
2026-04-27 12:21:58.788 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=36.35
2026-04-27 12:21:58.791 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=42.64 | totalMs=42.64
2026-04-27 12:22:00.542 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=12:22:00.542
2026-04-27 12:22:00.556 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-27 12:22:00.559 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=16.45 | totalMs=16.45
2026-04-27 12:22:21.290 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:22:21.290
2026-04-27 12:22:21.305 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=14.56
2026-04-27 12:22:21.314 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=5.23
2026-04-27 12:22:21.322 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=5.18
2026-04-27 12:22:21.330 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-04-27 12:22:21.339 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=8.17
2026-04-27 12:22:21.350 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=11.05
2026-04-27 12:22:21.350 | step 3 | route=IT_Ticket | empId=41073 | apiMs=60.60 | totalMs=60.60
2026-04-27 12:22:21.351 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:22:21.351
2026-04-27 12:22:21.358 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.03
2026-04-27 12:22:21.367 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-04-27 12:22:21.368 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-27 12:22:21.368 | step 3 | route=IT_Ticket | empId=41073 | apiMs=17.37 | totalMs=17.37
2026-04-27 12:22:28.386 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=12:22:28.386
2026-04-27 12:22:28.823 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=436.59
2026-04-27 12:22:28.826 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=440.66 | totalMs=440.66
2026-04-27 12:22:30.717 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=12:22:30.717
2026-04-27 12:22:30.751 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=32.9
2026-04-27 12:22:30.755 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=37.36 | totalMs=37.36
2026-04-27 12:22:37.165 | step 1 | route=IT_TicketPost | empId=1654 | query called at=12:22:37.165
2026-04-27 12:22:37.177 | step 2 | route=IT_TicketPost | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-04-27 12:22:37.181 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=15.44 | totalMs=15.44
2026-04-27 12:22:37.184 | step 1 | route=IT_TicketPost | empId=1654 | query called at=12:22:37.184
2026-04-27 12:22:37.226 | step 2 | route=IT_TicketPost | empId=1654 | query=IT_Ticket_Save_SPOC | queryMs=39.77
2026-04-27 12:22:37.229 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=45.60 | totalMs=45.60
2026-04-27 12:22:37.230 | step 1 | route=IT_TicketPost | empId=1654 | query called at=12:22:37.230
2026-04-27 12:22:37.233 | step 2 | route=IT_TicketPost | empId=1654 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.49
2026-04-27 12:22:37.233 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=3.58 | totalMs=3.58
2026-04-27 12:22:40.247 | step 1 | route=IT_Ticket | empId=1654 | query called at=12:22:40.247
2026-04-27 12:22:40.258 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-27 12:22:40.260 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-27 12:22:40.261 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-27 12:22:40.263 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-27 12:22:40.265 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-27 12:22:40.270 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=5.44
2026-04-27 12:22:40.271 | step 3 | route=IT_Ticket | empId=1654 | apiMs=23.45 | totalMs=23.45
2026-04-27 12:22:40.271 | step 1 | route=IT_Ticket | empId=1654 | query called at=12:22:40.271
2026-04-27 12:22:40.273 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-27 12:22:40.274 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-27 12:22:40.276 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-27 12:22:40.276 | step 3 | route=IT_Ticket | empId=1654 | apiMs=4.75 | totalMs=4.75
2026-04-27 12:22:57.758 | step 1 | route=IT_TicketPost | empId=28059 | query called at=12:22:57.758
2026-04-27 12:22:57.773 | step 2 | route=IT_TicketPost | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=13.73
2026-04-27 12:22:57.776 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=17.57 | totalMs=17.57
2026-04-27 12:22:57.780 | step 1 | route=IT_TicketPost | empId=28059 | query called at=12:22:57.780
2026-04-27 12:22:57.951 | step 2 | route=IT_TicketPost | empId=28059 | query=IT_Ticket_Save_SPOC | queryMs=168.17
2026-04-27 12:22:57.954 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=173.69 | totalMs=173.69
2026-04-27 12:22:57.954 | step 1 | route=IT_TicketPost | empId=28059 | query called at=12:22:57.954
2026-04-27 12:22:57.957 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-27 12:22:57.957 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=2.49 | totalMs=2.49
2026-04-27 12:22:59.360 | step 1 | route=IT_Ticket | empId=28059 | query called at=12:22:59.360
2026-04-27 12:22:59.373 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-27 12:22:59.378 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.7
2026-04-27 12:22:59.379 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-27 12:22:59.381 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-27 12:22:59.382 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-27 12:22:59.389 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=5.83
2026-04-27 12:22:59.389 | step 3 | route=IT_Ticket | empId=28059 | apiMs=29.42 | totalMs=29.42
2026-04-27 12:22:59.390 | step 1 | route=IT_Ticket | empId=28059 | query called at=12:22:59.390
2026-04-27 12:22:59.392 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-04-27 12:22:59.394 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-04-27 12:22:59.395 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-27 12:22:59.396 | step 3 | route=IT_Ticket | empId=28059 | apiMs=6.20 | totalMs=6.20
2026-04-27 12:23:36.062 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:23:36.062
2026-04-27 12:23:36.073 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-27 12:23:36.076 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=14.33 | totalMs=14.33
2026-04-27 12:23:36.079 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:23:36.079
2026-04-27 12:23:36.087 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=3.95
2026-04-27 12:23:36.101 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=22.07 | totalMs=22.07
2026-04-27 12:23:36.102 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:23:36.102
2026-04-27 12:23:36.104 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-27 12:23:36.104 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.69 | totalMs=2.69
2026-04-27 12:23:36.327 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:23:36.327
2026-04-27 12:23:36.339 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-04-27 12:23:36.342 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=2.18
2026-04-27 12:23:36.344 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=2
2026-04-27 12:23:36.346 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.8
2026-04-27 12:23:36.349 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.98
2026-04-27 12:23:36.350 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=1.21
2026-04-27 12:23:36.351 | step 3 | route=IT_Ticket | empId=41073 | apiMs=23.31 | totalMs=23.31
2026-04-27 12:23:36.351 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:23:36.351
2026-04-27 12:23:36.353 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-27 12:23:36.355 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-04-27 12:23:36.357 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 12:23:36.357 | step 3 | route=IT_Ticket | empId=41073 | apiMs=5.69 | totalMs=5.69
2026-04-27 12:25:31.557 | step 1 | route=IT_Ticket | empId=38724 | query called at=12:25:31.557
2026-04-27 12:25:31.573 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=15.83
2026-04-27 12:25:31.575 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=1.8
2026-04-27 12:25:31.577 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-27 12:25:31.578 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-27 12:25:31.580 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-27 12:25:31.582 | step 2 | route=IT_Ticket | empId=38724 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-27 12:25:31.582 | step 3 | route=IT_Ticket | empId=38724 | apiMs=25.53 | totalMs=25.53
2026-04-27 12:25:31.583 | step 1 | route=IT_Ticket | empId=38724 | query called at=12:25:31.583
2026-04-27 12:25:31.586 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=2.49
2026-04-27 12:25:31.587 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-27 12:25:31.588 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-27 12:25:31.589 | step 3 | route=IT_Ticket | empId=38724 | apiMs=5.98 | totalMs=5.98
2026-04-27 12:26:11.977 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38724 | query called at=12:26:11.977
2026-04-27 12:26:12.640 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=661.46
2026-04-27 12:26:12.640 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38724 | apiMs=662.99 | totalMs=662.99
2026-04-27 12:26:16.722 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38724 | query called at=12:26:16.722
2026-04-27 12:26:16.776 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=52.79
2026-04-27 12:26:16.780 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38724 | apiMs=58.00 | totalMs=58.00
2026-04-27 12:27:37.839 | step 1 | route=IT_TicketPost | empId=38724 | query called at=12:27:37.839
2026-04-27 12:27:37.849 | step 2 | route=IT_TicketPost | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-04-27 12:27:37.852 | step 3 | route=IT_TicketPost | empId=38724 | apiMs=13.36 | totalMs=13.36
2026-04-27 12:27:37.855 | step 1 | route=IT_TicketPost | empId=38724 | query called at=12:27:37.855
2026-04-27 12:27:37.916 | step 2 | route=IT_TicketPost | empId=38724 | query=IT_Ticket_Save_SPOC | queryMs=58.32
2026-04-27 12:27:37.918 | step 3 | route=IT_TicketPost | empId=38724 | apiMs=62.91 | totalMs=62.91
2026-04-27 12:27:37.918 | step 1 | route=IT_TicketPost | empId=38724 | query called at=12:27:37.918
2026-04-27 12:27:37.921 | step 2 | route=IT_TicketPost | empId=38724 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-04-27 12:27:37.921 | step 3 | route=IT_TicketPost | empId=38724 | apiMs=2.55 | totalMs=2.55
2026-04-27 12:27:38.155 | step 1 | route=IT_Ticket | empId=38724 | query called at=12:27:38.155
2026-04-27 12:27:38.169 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=14.01
2026-04-27 12:27:38.171 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-27 12:27:38.176 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=4.84
2026-04-27 12:27:38.177 | step 2 | route=IT_Ticket | empId=38724 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-27 12:27:38.179 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-27 12:27:38.181 | step 2 | route=IT_Ticket | empId=38724 | query=VMS_Comp_login_proc | queryMs=2.24
2026-04-27 12:27:38.182 | step 3 | route=IT_Ticket | empId=38724 | apiMs=27.28 | totalMs=27.28
2026-04-27 12:27:38.182 | step 1 | route=IT_Ticket | empId=38724 | query called at=12:27:38.182
2026-04-27 12:27:38.186 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=3.42
2026-04-27 12:27:38.187 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-27 12:27:38.193 | step 2 | route=IT_Ticket | empId=38724 | query=Kpi_HW_Ticket_Details | queryMs=5.12
2026-04-27 12:27:38.193 | step 3 | route=IT_Ticket | empId=38724 | apiMs=10.85 | totalMs=10.85
2026-04-27 12:29:12.690 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:29:12.690
2026-04-27 12:29:12.701 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-27 12:29:12.706 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-04-27 12:29:12.709 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-27 12:29:12.713 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-27 12:29:12.715 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-27 12:29:12.717 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-27 12:29:12.717 | step 3 | route=IT_Ticket | empId=55868 | apiMs=26.67 | totalMs=26.67
2026-04-27 12:29:12.718 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:29:12.718
2026-04-27 12:29:12.719 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-04-27 12:29:12.721 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-27 12:29:12.722 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-27 12:29:12.723 | step 3 | route=IT_Ticket | empId=55868 | apiMs=5.21 | totalMs=5.21
2026-04-27 12:29:21.349 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=12:29:21.349
2026-04-27 12:29:21.432 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=82.29
2026-04-27 12:29:21.436 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=86.38 | totalMs=86.38
2026-04-27 12:29:23.788 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=12:29:23.788
2026-04-27 12:29:23.802 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=13.14
2026-04-27 12:29:23.802 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=14.28 | totalMs=14.28
2026-04-27 12:29:44.640 | step 1 | route=IT_Ticket | empId=17713 | query called at=12:29:44.640
2026-04-27 12:29:44.650 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-04-27 12:29:44.654 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-27 12:29:44.658 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-27 12:29:44.662 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-27 12:29:44.663 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-04-27 12:29:44.665 | step 2 | route=IT_Ticket | empId=17713 | query=VMS_Comp_login_proc | queryMs=1.06
2026-04-27 12:29:44.665 | step 3 | route=IT_Ticket | empId=17713 | apiMs=25.57 | totalMs=25.57
2026-04-27 12:29:44.666 | step 1 | route=IT_Ticket | empId=17713 | query called at=12:29:44.666
2026-04-27 12:29:44.668 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-27 12:29:44.669 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-27 12:29:44.670 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-27 12:29:44.670 | step 3 | route=IT_Ticket | empId=17713 | apiMs=4.42 | totalMs=4.42
2026-04-27 12:30:00.121 | step 1 | route=Ticket_Entry_SPOC_Module | empId=17713 | query called at=12:30:00.121
2026-04-27 12:30:00.209 | step 2 | route=Ticket_Entry_SPOC_Module | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=87.22
2026-04-27 12:30:00.212 | step 3 | route=Ticket_Entry_SPOC_Module | empId=17713 | apiMs=91.24 | totalMs=91.24
2026-04-27 12:30:02.144 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=17713 | query called at=12:30:02.144
2026-04-27 12:30:02.161 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=12.97
2026-04-27 12:30:02.164 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=17713 | apiMs=19.78 | totalMs=19.78
2026-04-27 12:31:16.666 | step 1 | route=IT_TicketPost | empId=17713 | query called at=12:31:16.666
2026-04-27 12:31:16.685 | step 2 | route=IT_TicketPost | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=19.2
2026-04-27 12:31:16.689 | step 3 | route=IT_TicketPost | empId=17713 | apiMs=23.21 | totalMs=23.21
2026-04-27 12:31:16.692 | step 1 | route=IT_TicketPost | empId=17713 | query called at=12:31:16.692
2026-04-27 12:31:16.766 | step 2 | route=IT_TicketPost | empId=17713 | query=IT_Ticket_Save_SPOC | queryMs=71.68
2026-04-27 12:31:16.787 | step 3 | route=IT_TicketPost | empId=17713 | apiMs=95.46 | totalMs=95.46
2026-04-27 12:31:16.788 | step 1 | route=IT_TicketPost | empId=17713 | query called at=12:31:16.788
2026-04-27 12:31:16.799 | step 2 | route=IT_TicketPost | empId=17713 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.84
2026-04-27 12:31:16.800 | step 3 | route=IT_TicketPost | empId=17713 | apiMs=11.94 | totalMs=11.94
2026-04-27 12:31:18.048 | step 1 | route=IT_Ticket | empId=17713 | query called at=12:31:18.048
2026-04-27 12:31:18.059 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-27 12:31:18.062 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=2.7
2026-04-27 12:31:18.064 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-27 12:31:18.065 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-27 12:31:18.067 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-27 12:31:18.069 | step 2 | route=IT_Ticket | empId=17713 | query=VMS_Comp_login_proc | queryMs=1.4
2026-04-27 12:31:18.069 | step 3 | route=IT_Ticket | empId=17713 | apiMs=20.82 | totalMs=20.82
2026-04-27 12:31:18.070 | step 1 | route=IT_Ticket | empId=17713 | query called at=12:31:18.070
2026-04-27 12:31:18.071 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-27 12:31:18.073 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-27 12:31:18.074 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-27 12:31:18.075 | step 3 | route=IT_Ticket | empId=17713 | apiMs=5.07 | totalMs=5.07
2026-04-27 12:32:21.631 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:32:21.631
2026-04-27 12:32:21.643 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-04-27 12:32:21.644 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=12.40 | totalMs=12.40
2026-04-27 12:32:21.644 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:32:21.644
2026-04-27 12:32:21.667 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=23.12
2026-04-27 12:32:21.670 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=25.77 | totalMs=25.77
2026-04-27 12:32:21.670 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:32:21.670
2026-04-27 12:32:21.672 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-27 12:32:21.673 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.70 | totalMs=2.70
2026-04-27 12:32:25.168 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:32:25.168
2026-04-27 12:32:25.179 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-04-27 12:32:25.184 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-04-27 12:32:25.189 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-27 12:32:25.193 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-27 12:32:25.195 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-27 12:32:25.197 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=1.37
2026-04-27 12:32:25.197 | step 3 | route=IT_Ticket | empId=55868 | apiMs=28.75 | totalMs=28.75
2026-04-27 12:32:25.198 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:32:25.198
2026-04-27 12:32:25.200 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-27 12:32:25.201 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-27 12:32:25.203 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-27 12:32:25.203 | step 3 | route=IT_Ticket | empId=55868 | apiMs=5.54 | totalMs=5.54
2026-04-27 12:35:54.890 | step 1 | route=IT_Ticket | empId=39891 | query called at=12:35:54.890
2026-04-27 12:35:54.902 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-04-27 12:35:54.904 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-27 12:35:54.905 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-27 12:35:54.906 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-27 12:35:54.908 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-27 12:35:54.910 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=1.73
2026-04-27 12:35:54.911 | step 3 | route=IT_Ticket | empId=39891 | apiMs=20.67 | totalMs=20.67
2026-04-27 12:35:54.911 | step 1 | route=IT_Ticket | empId=39891 | query called at=12:35:54.911
2026-04-27 12:35:54.913 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-27 12:35:54.914 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-27 12:35:54.916 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-27 12:35:54.916 | step 3 | route=IT_Ticket | empId=39891 | apiMs=4.75 | totalMs=4.75
2026-04-27 12:36:04.215 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39891 | query called at=12:36:04.215
2026-04-27 12:36:04.932 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=716.71
2026-04-27 12:36:04.933 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39891 | apiMs=717.89 | totalMs=717.89
2026-04-27 12:36:07.653 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query called at=12:36:07.653
2026-04-27 12:36:07.666 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=11.93
2026-04-27 12:36:07.666 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39891 | apiMs=13.02 | totalMs=13.02
2026-04-27 12:38:15.363 | step 1 | route=IT_TicketPost | empId=39891 | query called at=12:38:15.363
2026-04-27 12:38:15.379 | step 2 | route=IT_TicketPost | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=14.72
2026-04-27 12:38:15.379 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=15.96 | totalMs=15.96
2026-04-27 12:38:15.380 | step 1 | route=IT_TicketPost | empId=39891 | query called at=12:38:15.380
2026-04-27 12:38:15.453 | step 2 | route=IT_TicketPost | empId=39891 | query=IT_Ticket_Save_SPOC | queryMs=72.68
2026-04-27 12:38:15.464 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=84.14 | totalMs=84.14
2026-04-27 12:38:15.465 | step 1 | route=IT_TicketPost | empId=39891 | query called at=12:38:15.465
2026-04-27 12:38:15.473 | step 2 | route=IT_TicketPost | empId=39891 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.03
2026-04-27 12:38:15.474 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=9.01 | totalMs=9.01
2026-04-27 12:38:15.701 | step 1 | route=IT_Ticket | empId=39891 | query called at=12:38:15.701
2026-04-27 12:38:15.719 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=17.45
2026-04-27 12:38:15.725 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=5.98
2026-04-27 12:38:15.735 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=8.97
2026-04-27 12:38:15.743 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-04-27 12:38:15.752 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=8.25
2026-04-27 12:38:15.761 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=8.38
2026-04-27 12:38:15.761 | step 3 | route=IT_Ticket | empId=39891 | apiMs=60.23 | totalMs=60.23
2026-04-27 12:38:15.762 | step 1 | route=IT_Ticket | empId=39891 | query called at=12:38:15.762
2026-04-27 12:38:15.769 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=6.78
2026-04-27 12:38:15.778 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-04-27 12:38:15.786 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-04-27 12:38:15.787 | step 3 | route=IT_Ticket | empId=39891 | apiMs=24.94 | totalMs=24.94
2026-04-27 12:38:25.067 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=12:38:25.067
2026-04-27 12:38:25.117 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=49.85
2026-04-27 12:38:25.121 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=54.02 | totalMs=54.02
2026-04-27 12:38:25.739 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:38:25.739
2026-04-27 12:38:30.493 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=12:38:30.493
2026-04-27 12:38:30.534 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=IT_Ticket_Update_SPOC | queryMs=40.41
2026-04-27 12:38:30.537 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=43.69 | totalMs=43.69
2026-04-27 12:38:30.537 | step 1 | route=SPOC_Entry_Save | empId=45959 | query called at=12:38:30.537
2026-04-27 12:38:30.540 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.14
2026-04-27 12:38:30.542 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-04-27 12:38:30.543 | step 2 | route=SPOC_Entry_Save | empId=45959 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-04-27 12:38:30.543 | step 3 | route=SPOC_Entry_Save | empId=45959 | apiMs=6.39 | totalMs=6.39
2026-04-27 12:38:30.774 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=12:38:30.774
2026-04-27 12:38:30.790 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=15.13
2026-04-27 12:38:30.791 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=16.10 | totalMs=16.10
2026-04-27 12:38:31.403 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:38:31.403
2026-04-27 12:44:59.722 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:44:59.722
2026-04-27 12:45:23.310 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:45:23.310
2026-04-27 12:45:23.351 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=39.98
2026-04-27 12:45:23.353 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-04-27 12:45:23.354 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-27 12:45:23.356 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-27 12:45:23.381 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=24.76
2026-04-27 12:45:23.387 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=5.33
2026-04-27 12:45:23.387 | step 3 | route=IT_Ticket | empId=49869 | apiMs=77.11 | totalMs=77.11
2026-04-27 12:45:23.388 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:45:23.388
2026-04-27 12:45:23.406 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=17.53
2026-04-27 12:45:23.407 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 12:45:23.409 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-27 12:45:23.409 | step 3 | route=IT_Ticket | empId=49869 | apiMs=21.20 | totalMs=21.20
2026-04-27 12:45:29.369 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=12:45:29.369
2026-04-27 12:45:29.790 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=421.04
2026-04-27 12:45:29.794 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=425.02 | totalMs=425.02
2026-04-27 12:45:31.336 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=12:45:31.336
2026-04-27 12:45:31.375 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=38.26
2026-04-27 12:45:31.378 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=41.85 | totalMs=41.85
2026-04-27 12:45:42.938 | step 1 | route=IT_Ticket | empId=47787 | query called at=12:45:42.938
2026-04-27 12:45:43.082 | step 2 | route=IT_Ticket | empId=47787 | query=KPI_IT_Ticket_Details_New | queryMs=143.18
2026-04-27 12:45:43.090 | step 2 | route=IT_Ticket | empId=47787 | query=KPI_IT_Ticket_Details_New | queryMs=3.52
2026-04-27 12:45:43.143 | step 2 | route=IT_Ticket | empId=47787 | query=KPI_IT_Ticket_Details_New | queryMs=49.22
2026-04-27 12:45:43.148 | step 2 | route=IT_Ticket | empId=47787 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-27 12:45:43.150 | step 2 | route=IT_Ticket | empId=47787 | query=Kpi_it_Ticket_Details | queryMs=1.4
2026-04-27 12:45:43.152 | step 2 | route=IT_Ticket | empId=47787 | query=VMS_Comp_login_proc | queryMs=1.29
2026-04-27 12:45:43.152 | step 3 | route=IT_Ticket | empId=47787 | apiMs=214.52 | totalMs=214.52
2026-04-27 12:45:43.153 | step 1 | route=IT_Ticket | empId=47787 | query called at=12:45:43.153
2026-04-27 12:45:43.155 | step 2 | route=IT_Ticket | empId=47787 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-27 12:45:43.156 | step 2 | route=IT_Ticket | empId=47787 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-27 12:45:43.158 | step 2 | route=IT_Ticket | empId=47787 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-27 12:45:43.158 | step 3 | route=IT_Ticket | empId=47787 | apiMs=5.09 | totalMs=5.09
2026-04-27 12:46:52.143 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:46:52.143
2026-04-27 12:46:52.155 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-04-27 12:46:52.158 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=15.11 | totalMs=15.11
2026-04-27 12:46:52.161 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:46:52.161
2026-04-27 12:46:52.191 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=26.88
2026-04-27 12:46:52.193 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=31.87 | totalMs=31.87
2026-04-27 12:46:52.194 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:46:52.194
2026-04-27 12:46:52.218 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.02
2026-04-27 12:46:52.219 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=25.00 | totalMs=25.00
2026-04-27 12:46:54.327 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:46:54.327
2026-04-27 12:46:54.338 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-27 12:46:54.342 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-27 12:46:54.346 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-27 12:46:54.347 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-27 12:46:54.349 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-27 12:46:54.351 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.5
2026-04-27 12:46:54.351 | step 3 | route=IT_Ticket | empId=49869 | apiMs=24.48 | totalMs=24.48
2026-04-27 12:46:54.352 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:46:54.352
2026-04-27 12:46:54.354 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-27 12:46:54.356 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-27 12:46:54.357 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-27 12:46:54.357 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.36 | totalMs=5.36
2026-04-27 12:50:22.202 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:50:22.202
2026-04-27 12:50:22.260 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=57.67
2026-04-27 12:50:22.263 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=61.39 | totalMs=61.39
2026-04-27 12:50:36.724 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:50:36.724
2026-04-27 12:50:36.743 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=18.34
2026-04-27 12:50:36.743 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=19.29 | totalMs=19.29
2026-04-27 12:52:20.167 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:52:20.167
2026-04-27 12:52:41.572 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:52:41.572
2026-04-27 12:52:41.605 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=32.22
2026-04-27 12:52:41.611 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=1.22
2026-04-27 12:52:41.614 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=42.24 | totalMs=42.24
2026-04-27 12:52:41.617 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:52:41.617
2026-04-27 12:52:41.639 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=21.49
2026-04-27 12:52:41.641 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-27 12:52:41.642 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-04-27 12:52:41.643 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=25.27 | totalMs=25.27
2026-04-27 12:52:44.013 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:52:44.013
2026-04-27 12:52:44.015 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-27 12:52:44.017 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-27 12:52:44.018 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-27 12:52:44.018 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.29 | totalMs=5.29
2026-04-27 12:52:58.804 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:52:58.804
2026-04-27 12:52:58.829 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=24.5
2026-04-27 12:52:58.833 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=28.49 | totalMs=28.49
2026-04-27 12:55:09.709 | step 1 | route=IT_Ticket | empId=68613 | query called at=12:55:09.709
2026-04-27 12:55:09.750 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=40.4
2026-04-27 12:55:09.754 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-27 12:55:09.759 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-27 12:55:09.763 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-27 12:55:09.779 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=15.17
2026-04-27 12:55:09.783 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=3.51
2026-04-27 12:55:09.783 | step 3 | route=IT_Ticket | empId=68613 | apiMs=74.34 | totalMs=74.34
2026-04-27 12:55:09.784 | step 1 | route=IT_Ticket | empId=68613 | query called at=12:55:09.784
2026-04-27 12:55:09.795 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=10.74
2026-04-27 12:55:09.796 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-27 12:55:09.798 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-04-27 12:55:09.798 | step 3 | route=IT_Ticket | empId=68613 | apiMs=14.50 | totalMs=14.50
2026-04-27 12:55:32.918 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68613 | query called at=12:55:32.918
2026-04-27 12:55:33.284 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=365.96
2026-04-27 12:55:33.285 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68613 | apiMs=367.37 | totalMs=367.37
2026-04-27 12:55:39.688 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query called at=12:55:39.688
2026-04-27 12:55:39.706 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=16.84
2026-04-27 12:55:39.709 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68613 | apiMs=20.87 | totalMs=20.87
2026-04-27 12:58:10.394 | step 1 | route=IT_TicketPost | empId=68613 | query called at=12:58:10.394
2026-04-27 12:58:10.404 | step 2 | route=IT_TicketPost | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-04-27 12:58:10.404 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=10.50 | totalMs=10.50
2026-04-27 12:58:10.405 | step 1 | route=IT_TicketPost | empId=68613 | query called at=12:58:10.405
2026-04-27 12:58:10.430 | step 2 | route=IT_TicketPost | empId=68613 | query=IT_Ticket_Save_SPOC | queryMs=24.73
2026-04-27 12:58:10.434 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=29.42 | totalMs=29.42
2026-04-27 12:58:10.435 | step 1 | route=IT_TicketPost | empId=68613 | query called at=12:58:10.435
2026-04-27 12:58:10.437 | step 2 | route=IT_TicketPost | empId=68613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-04-27 12:58:10.438 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=3.06 | totalMs=3.06
2026-04-27 12:58:10.658 | step 1 | route=IT_Ticket | empId=68613 | query called at=12:58:10.658
2026-04-27 12:58:10.668 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-27 12:58:10.670 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-27 12:58:10.672 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-27 12:58:10.673 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-27 12:58:10.706 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=33.06
2026-04-27 12:58:10.725 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=17.94
2026-04-27 12:58:10.725 | step 3 | route=IT_Ticket | empId=68613 | apiMs=66.71 | totalMs=66.71
2026-04-27 12:58:10.726 | step 1 | route=IT_Ticket | empId=68613 | query called at=12:58:10.726
2026-04-27 12:58:10.730 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=3.55
2026-04-27 12:58:10.731 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-27 12:58:10.732 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-27 12:58:10.733 | step 3 | route=IT_Ticket | empId=68613 | apiMs=6.88 | totalMs=6.88
2026-04-27 13:02:14.038 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=13:02:14.038
2026-04-27 13:02:14.075 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=36.13
2026-04-27 13:02:14.075 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=37.31 | totalMs=37.31
2026-04-27 13:02:15.097 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:02:15.097
2026-04-27 13:02:19.098 | step 1 | route=SPOC_Entry_Save | empId=49680 | query called at=13:02:19.098
2026-04-27 13:02:19.153 | step 2 | route=SPOC_Entry_Save | empId=49680 | query=IT_Ticket_Update_SPOC | queryMs=55.32
2026-04-27 13:02:19.163 | step 3 | route=SPOC_Entry_Save | empId=49680 | apiMs=65.38 | totalMs=65.38
2026-04-27 13:02:19.166 | step 1 | route=SPOC_Entry_Save | empId=49680 | query called at=13:02:19.166
2026-04-27 13:02:19.192 | step 2 | route=SPOC_Entry_Save | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.73
2026-04-27 13:02:19.193 | step 2 | route=SPOC_Entry_Save | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-27 13:02:19.195 | step 2 | route=SPOC_Entry_Save | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-27 13:02:19.195 | step 3 | route=SPOC_Entry_Save | empId=49680 | apiMs=28.63 | totalMs=28.63
2026-04-27 13:02:19.541 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=13:02:19.541
2026-04-27 13:02:19.555 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=13.79
2026-04-27 13:02:19.556 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=14.87 | totalMs=14.87
2026-04-27 13:02:20.420 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:02:20.420
2026-04-27 13:03:54.737 | step 5 | route=dashboard | empId=GRA0327 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-27 13:26:28.169 | step 1 | route=HW_Ticket_Report | empId=50605 | query called at=13:26:28.169
2026-04-27 13:26:28.229 | step 2 | route=HW_Ticket_Report | empId=50605 | query=hw_ticket_report_kpi_proc | queryMs=59.89
2026-04-27 13:26:28.230 | step 3 | route=HW_Ticket_Report | empId=50605 | apiMs=61.04 | totalMs=61.04
2026-04-27 13:26:28.606 | step 4 | route=pageRenderd | empId=50605 | Page=HW TICKET REPORT | page fully loaded at : 13:26:28.606
2026-04-27 13:26:34.180 | step 1 | route=IT_Ticket | empId=50605 | query called at=13:26:34.180
2026-04-27 13:26:34.225 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=44.61
2026-04-27 13:26:34.230 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-27 13:26:34.234 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-27 13:26:34.239 | step 2 | route=IT_Ticket | empId=50605 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-27 13:26:34.268 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_it_Ticket_Details | queryMs=28.27
2026-04-27 13:26:34.274 | step 2 | route=IT_Ticket | empId=50605 | query=VMS_Comp_login_proc | queryMs=5.41
2026-04-27 13:26:34.275 | step 3 | route=IT_Ticket | empId=50605 | apiMs=94.16 | totalMs=94.16
2026-04-27 13:26:34.275 | step 1 | route=IT_Ticket | empId=50605 | query called at=13:26:34.275
2026-04-27 13:26:34.295 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=19.68
2026-04-27 13:26:34.297 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-27 13:26:34.299 | step 2 | route=IT_Ticket | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 13:26:34.300 | step 3 | route=IT_Ticket | empId=50605 | apiMs=24.31 | totalMs=24.31
2026-04-27 13:26:55.330 | step 1 | route=HW_TicketFun | empId= | query called at=13:26:55.330
2026-04-27 13:26:55.342 | step 2 | route=HW_TicketFun | empId=50605 | query=Kpi_HW_Ticket_Details | queryMs=11.09
2026-04-27 13:26:55.342 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.45 | totalMs=12.45
2026-04-27 13:35:21.294 | step 1 | route=IT_Ticket | empId=64160 | query called at=13:35:21.294
2026-04-27 13:35:21.334 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=39.41
2026-04-27 13:35:21.338 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-27 13:35:21.342 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-27 13:35:21.346 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-27 13:35:21.375 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_it_Ticket_Details | queryMs=27.77
2026-04-27 13:35:21.382 | step 2 | route=IT_Ticket | empId=64160 | query=VMS_Comp_login_proc | queryMs=6.97
2026-04-27 13:35:21.382 | step 3 | route=IT_Ticket | empId=64160 | apiMs=88.70 | totalMs=88.70
2026-04-27 13:35:21.383 | step 1 | route=IT_Ticket | empId=64160 | query called at=13:35:21.383
2026-04-27 13:35:21.402 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=18.43
2026-04-27 13:35:21.403 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-27 13:35:21.404 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-27 13:35:21.405 | step 3 | route=IT_Ticket | empId=64160 | apiMs=21.50 | totalMs=21.50
2026-04-27 13:35:39.397 | step 1 | route=HW_TicketFun | empId= | query called at=13:35:39.397
2026-04-27 13:35:39.408 | step 2 | route=HW_TicketFun | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=9.97
2026-04-27 13:35:39.411 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.32 | totalMs=14.32
2026-04-27 13:36:07.668 | step 1 | route=HW_TicketPost | empId=64160 | query called at=13:36:07.668
2026-04-27 13:36:07.688 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=19.14
2026-04-27 13:36:07.691 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=23.26 | totalMs=23.26
2026-04-27 13:36:07.694 | step 1 | route=HW_TicketPost | empId=64160 | query called at=13:36:07.694
2026-04-27 13:36:07.699 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-27 13:36:07.699 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=5.05 | totalMs=5.05
2026-04-27 13:36:07.700 | step 1 | route=HW_TicketPost | empId=64160 | query called at=13:36:07.700
2026-04-27 13:36:07.702 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-04-27 13:36:07.702 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=2.28 | totalMs=2.28
2026-04-27 13:36:07.703 | step 1 | route=HW_TicketPost | empId=64160 | query called at=13:36:07.703
2026-04-27 13:36:07.755 | step 2 | route=HW_TicketPost | empId=64160 | query=hw_ticket_save_proc_kpi | queryMs=51.18 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MADHAN.S/GLA0207, 4, TONER, 1, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MADHAN.S/GLA0207,@type_iss=4,@issue_Describ=TONER,@severity=1,@compid=9,@date=27-Apr-2026,@Emplno=64160,@filepath=,@filepath2=,@mod_id=1)
2026-04-27 13:36:07.761 | step 5 | route=HW_TicketPost | empId=64160 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MADHAN.S/GLA0207, 4, TONER, 1, 9). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MADHAN.S/GLA0207,@type_iss=4,@issue_Describ=TONER,@severity=1,@compid=9,@date=27-Apr-2026,@Emplno=64160,@filepath=,@filepath2=,@mod_id=1)
2026-04-27 13:36:07.986 | step 1 | route=IT_Ticket | empId=64160 | query called at=13:36:07.986
2026-04-27 13:36:07.996 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-27 13:36:07.998 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-27 13:36:08.000 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-27 13:36:08.001 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-27 13:36:08.003 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-27 13:36:08.007 | step 2 | route=IT_Ticket | empId=64160 | query=VMS_Comp_login_proc | queryMs=3.43
2026-04-27 13:36:08.007 | step 3 | route=IT_Ticket | empId=64160 | apiMs=21.17 | totalMs=21.17
2026-04-27 13:36:08.008 | step 1 | route=IT_Ticket | empId=64160 | query called at=13:36:08.008
2026-04-27 13:36:08.009 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-27 13:36:08.010 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-27 13:36:08.012 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-27 13:36:08.012 | step 3 | route=IT_Ticket | empId=64160 | apiMs=4.17 | totalMs=4.17
2026-04-27 13:36:45.383 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=13:36:45.383
2026-04-27 13:36:45.452 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=67.32
2026-04-27 13:36:45.455 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=71.72 | totalMs=71.72
2026-04-27 13:39:56.541 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:39:56.541
2026-04-27 13:39:56.552 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-04-27 13:39:56.554 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-27 13:39:56.556 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-27 13:39:56.557 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-27 13:39:56.559 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.57
2026-04-27 13:39:56.565 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=5.77
2026-04-27 13:39:56.566 | step 3 | route=IT_Ticket | empId=21248 | apiMs=24.67 | totalMs=24.67
2026-04-27 13:39:56.567 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:39:56.567
2026-04-27 13:39:56.569 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-27 13:39:56.570 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-27 13:39:56.571 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-27 13:39:56.572 | step 3 | route=IT_Ticket | empId=21248 | apiMs=5.23 | totalMs=5.23
2026-04-27 13:40:03.702 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=13:40:03.702
2026-04-27 13:40:04.011 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=308.21
2026-04-27 13:40:04.014 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=312.52 | totalMs=312.52
2026-04-27 13:40:06.190 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=13:40:06.190
2026-04-27 13:40:06.202 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-04-27 13:40:06.206 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=15.67 | totalMs=15.67
2026-04-27 13:40:37.126 | step 1 | route=IT_TicketPost | empId=21248 | query called at=13:40:37.126
2026-04-27 13:40:37.155 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=27.89
2026-04-27 13:40:37.158 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=32.12 | totalMs=32.12
2026-04-27 13:40:37.161 | step 1 | route=IT_TicketPost | empId=21248 | query called at=13:40:37.161
2026-04-27 13:40:37.323 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=159.03
2026-04-27 13:40:37.360 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=198.86 | totalMs=198.86
2026-04-27 13:40:37.360 | step 1 | route=IT_TicketPost | empId=21248 | query called at=13:40:37.360
2026-04-27 13:40:37.390 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.12
2026-04-27 13:40:37.390 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=29.45 | totalMs=29.45
2026-04-27 13:40:40.049 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:40:40.049
2026-04-27 13:40:40.090 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=40.39
2026-04-27 13:40:40.126 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=32.67
2026-04-27 13:40:40.151 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=22.46
2026-04-27 13:40:40.174 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=22.67
2026-04-27 13:40:40.196 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=21.87
2026-04-27 13:40:40.230 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=32.88
2026-04-27 13:40:40.230 | step 3 | route=IT_Ticket | empId=21248 | apiMs=181.15 | totalMs=181.15
2026-04-27 13:40:40.231 | step 1 | route=IT_Ticket | empId=21248 | query called at=13:40:40.231
2026-04-27 13:40:40.273 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=41.28
2026-04-27 13:40:40.304 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=31.36
2026-04-27 13:40:40.348 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=43.39
2026-04-27 13:40:40.349 | step 3 | route=IT_Ticket | empId=21248 | apiMs=117.99 | totalMs=117.99
2026-04-27 13:41:21.300 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=13:41:21.300
2026-04-27 13:41:21.327 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=26.02
2026-04-27 13:41:21.330 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=30.14 | totalMs=30.14
2026-04-27 13:41:21.969 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:41:21.969
2026-04-27 13:41:26.617 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=13:41:26.617
2026-04-27 13:41:26.657 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=39.22
2026-04-27 13:41:26.662 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=45.37 | totalMs=45.37
2026-04-27 13:41:26.665 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=13:41:26.665
2026-04-27 13:41:26.670 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-27 13:41:26.671 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-27 13:41:26.673 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-27 13:41:26.673 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=8.05 | totalMs=8.05
2026-04-27 13:41:29.831 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=13:41:29.831
2026-04-27 13:41:29.854 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=22.34
2026-04-27 13:41:29.855 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=23.44 | totalMs=23.44
2026-04-27 13:41:30.380 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:41:30.380
2026-04-27 14:22:35.339 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:22:35.339
2026-04-27 14:22:35.468 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=128.01
2026-04-27 14:22:35.468 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=129.12 | totalMs=129.12
2026-04-27 14:22:36.424 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:22:36.424
2026-04-27 14:26:53.035 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:26:53.035
2026-04-27 14:26:53.081 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=45.23
2026-04-27 14:26:53.083 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-27 14:26:53.084 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-27 14:26:53.085 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-27 14:26:53.129 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=43.57
2026-04-27 14:26:53.147 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=16.77
2026-04-27 14:26:53.147 | step 3 | route=IT_Ticket | empId=55868 | apiMs=111.74 | totalMs=111.74
2026-04-27 14:26:53.148 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:26:53.148
2026-04-27 14:26:53.163 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=14.88
2026-04-27 14:26:53.165 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.83
2026-04-27 14:26:53.167 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-27 14:26:53.167 | step 3 | route=IT_Ticket | empId=55868 | apiMs=19.68 | totalMs=19.68
2026-04-27 14:27:51.190 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=14:27:51.190
2026-04-27 14:27:51.292 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=101.42
2026-04-27 14:27:51.296 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=105.86 | totalMs=105.86
2026-04-27 14:27:54.380 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=14:27:54.380
2026-04-27 14:27:54.507 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=126.55
2026-04-27 14:27:54.511 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=130.98 | totalMs=130.98
2026-04-27 14:29:43.755 | step 1 | route=IT_TicketPost | empId=55868 | query called at=14:29:43.755
2026-04-27 14:29:43.766 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-27 14:29:43.769 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=14.14 | totalMs=14.14
2026-04-27 14:29:43.772 | step 1 | route=IT_TicketPost | empId=55868 | query called at=14:29:43.772
2026-04-27 14:29:43.801 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=25.77
2026-04-27 14:29:43.811 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=38.30 | totalMs=38.30
2026-04-27 14:29:43.811 | step 1 | route=IT_TicketPost | empId=55868 | query called at=14:29:43.811
2026-04-27 14:29:43.836 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.56
2026-04-27 14:29:43.837 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=25.57 | totalMs=25.57
2026-04-27 14:29:46.357 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:29:46.357
2026-04-27 14:29:46.373 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=15.14
2026-04-27 14:29:46.375 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-27 14:29:46.376 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-27 14:29:46.378 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-27 14:29:46.379 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-04-27 14:29:46.383 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=3.54
2026-04-27 14:29:46.383 | step 3 | route=IT_Ticket | empId=55868 | apiMs=26.04 | totalMs=26.04
2026-04-27 14:29:46.384 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:29:46.384
2026-04-27 14:29:46.385 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-27 14:29:46.387 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-27 14:29:46.388 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-27 14:29:46.389 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.77 | totalMs=4.77
2026-04-27 14:37:06.565 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=14:37:06.565
2026-04-27 14:37:06.634 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=68.75
2026-04-27 14:37:06.638 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=73.17 | totalMs=73.17
2026-04-27 14:40:01.394 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:40:01.394
2026-04-27 14:40:01.591 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=196.04
2026-04-27 14:40:01.618 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=24.11
2026-04-27 14:40:01.624 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=2.43
2026-04-27 14:40:01.639 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=12.4
2026-04-27 14:40:01.734 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=94.23
2026-04-27 14:40:01.752 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=17.83
2026-04-27 14:40:01.752 | step 3 | route=IT_Ticket | empId=60438 | apiMs=358.62 | totalMs=358.62
2026-04-27 14:40:01.753 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:40:01.753
2026-04-27 14:40:01.820 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=65.96
2026-04-27 14:40:01.841 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=21.44
2026-04-27 14:40:01.860 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=18.61
2026-04-27 14:40:01.861 | step 3 | route=IT_Ticket | empId=60438 | apiMs=107.68 | totalMs=107.68
2026-04-27 14:40:07.914 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=14:40:07.914
2026-04-27 14:40:07.950 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=34.96
2026-04-27 14:40:07.953 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=38.87 | totalMs=38.87
2026-04-27 14:40:10.025 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=14:40:10.025
2026-04-27 14:40:10.246 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=220.02
2026-04-27 14:40:10.249 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=223.74 | totalMs=223.74
2026-04-27 14:40:34.246 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:40:34.246
2026-04-27 14:40:34.257 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-27 14:40:34.260 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=13.85 | totalMs=13.85
2026-04-27 14:40:34.263 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:40:34.263
2026-04-27 14:40:34.296 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=30.04
2026-04-27 14:40:34.298 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=35.61 | totalMs=35.61
2026-04-27 14:40:34.299 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:40:34.299
2026-04-27 14:40:34.301 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-27 14:40:34.301 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.32 | totalMs=2.32
2026-04-27 14:40:34.302 | step 1 | route=IT_TicketPost | empId=60438 | query called at=14:40:34.302
2026-04-27 14:40:34.303 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-27 14:40:34.303 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.50 | totalMs=1.50
2026-04-27 14:40:34.560 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:40:34.560
2026-04-27 14:40:34.571 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-27 14:40:34.573 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-27 14:40:34.574 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-27 14:40:34.576 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-27 14:40:34.577 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-27 14:40:34.583 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.35
2026-04-27 14:40:34.584 | step 3 | route=IT_Ticket | empId=60438 | apiMs=23.15 | totalMs=23.15
2026-04-27 14:40:34.584 | step 1 | route=IT_Ticket | empId=60438 | query called at=14:40:34.584
2026-04-27 14:40:34.586 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-27 14:40:34.587 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-27 14:40:34.588 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-27 14:40:34.588 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.19 | totalMs=4.19
2026-04-27 14:41:11.128 | step 1 | route=IT_Ticket_Report | empId=60438 | query called at=14:41:11.128
2026-04-27 14:41:11.502 | step 2 | route=IT_Ticket_Report | empId=60438 | query=kpi_it_ticket_report_page_proc | queryMs=373.33
2026-04-27 14:41:11.505 | step 3 | route=IT_Ticket_Report | empId=60438 | apiMs=377.39 | totalMs=377.39
2026-04-27 14:41:12.191 | step 4 | route=pageRenderd | empId=60438 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:41:12.191
2026-04-27 14:42:10.849 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:42:10.849
2026-04-27 14:43:39.918 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:43:39.918
2026-04-27 14:43:39.929 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-04-27 14:43:39.931 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-27 14:43:39.933 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-27 14:43:39.934 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-27 14:43:39.936 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.52
2026-04-27 14:43:39.942 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=5.95
2026-04-27 14:43:39.943 | step 3 | route=IT_Ticket | empId=55868 | apiMs=24.45 | totalMs=24.45
2026-04-27 14:43:39.944 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:43:39.944
2026-04-27 14:43:39.945 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-04-27 14:43:39.947 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-27 14:43:39.948 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-27 14:43:39.949 | step 3 | route=IT_Ticket | empId=55868 | apiMs=5.06 | totalMs=5.06
2026-04-27 14:43:47.529 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=14:43:47.529
2026-04-27 14:43:47.626 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=96.31
2026-04-27 14:43:47.630 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=100.34 | totalMs=100.34
2026-04-27 14:43:49.455 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=14:43:49.455
2026-04-27 14:43:49.466 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=11.14
2026-04-27 14:43:49.470 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=15.15 | totalMs=15.15
2026-04-27 14:45:04.356 | step 1 | route=IT_TicketPost | empId=55868 | query called at=14:45:04.356
2026-04-27 14:45:04.366 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-27 14:45:04.370 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=13.56 | totalMs=13.56
2026-04-27 14:45:04.373 | step 1 | route=IT_TicketPost | empId=55868 | query called at=14:45:04.373
2026-04-27 14:45:04.403 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=27.92
2026-04-27 14:45:04.405 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=32.74 | totalMs=32.74
2026-04-27 14:45:04.406 | step 1 | route=IT_TicketPost | empId=55868 | query called at=14:45:04.406
2026-04-27 14:45:04.408 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-27 14:45:04.408 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.36 | totalMs=2.36
2026-04-27 14:45:05.956 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:45:05.956
2026-04-27 14:45:05.966 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-04-27 14:45:05.971 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-27 14:45:05.975 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-27 14:45:05.976 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-27 14:45:05.978 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-27 14:45:05.983 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=5.07
2026-04-27 14:45:05.983 | step 3 | route=IT_Ticket | empId=55868 | apiMs=27.31 | totalMs=27.31
2026-04-27 14:45:05.984 | step 1 | route=IT_Ticket | empId=55868 | query called at=14:45:05.984
2026-04-27 14:45:05.985 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-27 14:45:05.987 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-27 14:45:05.988 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-27 14:45:05.988 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.31 | totalMs=4.31
2026-04-27 14:48:05.509 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=14:48:05.509
2026-04-27 14:48:05.563 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=53.06
2026-04-27 14:48:05.567 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=58.57 | totalMs=58.57
2026-04-27 14:48:06.020 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:48:06.020
2026-04-27 14:48:37.051 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=14:48:37.051
2026-04-27 14:48:37.122 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=70.14
2026-04-27 14:48:37.139 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=12.29
2026-04-27 14:48:37.144 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=93.03 | totalMs=93.03
2026-04-27 14:48:37.147 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=14:48:37.147
2026-04-27 14:48:37.149 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-04-27 14:48:37.151 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-27 14:48:37.152 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-04-27 14:48:37.152 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=5.44 | totalMs=5.44
2026-04-27 14:48:39.389 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=14:48:39.389
2026-04-27 14:48:39.392 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-27 14:48:39.396 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-27 14:48:39.400 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-27 14:48:39.403 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=13.74 | totalMs=13.74
2026-04-27 14:48:40.776 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=14:48:40.776
2026-04-27 14:48:40.793 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=16.44
2026-04-27 14:48:40.794 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=17.44 | totalMs=17.44
2026-04-27 14:48:41.168 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:48:41.168
2026-04-27 14:52:16.891 | step 1 | route=IT_Ticket_Report | empId=68613 | query called at=14:52:16.891
2026-04-27 14:52:16.995 | step 2 | route=IT_Ticket_Report | empId=68613 | query=kpi_it_ticket_report_page_proc | queryMs=104.02
2026-04-27 14:52:16.996 | step 3 | route=IT_Ticket_Report | empId=68613 | apiMs=105.08 | totalMs=105.08
2026-04-27 14:52:17.666 | step 4 | route=pageRenderd | empId=68613 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:52:17.666
2026-04-27 14:52:56.411 | step 1 | route=IT_Ticket | empId=68613 | query called at=14:52:56.411
2026-04-27 14:52:56.455 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=44
2026-04-27 14:52:56.461 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.73
2026-04-27 14:52:56.465 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-27 14:52:56.469 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-27 14:52:56.498 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=29.01
2026-04-27 14:52:56.504 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=5.61
2026-04-27 14:52:56.505 | step 3 | route=IT_Ticket | empId=68613 | apiMs=93.91 | totalMs=93.91
2026-04-27 14:52:56.505 | step 1 | route=IT_Ticket | empId=68613 | query called at=14:52:56.505
2026-04-27 14:52:56.526 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=19.92
2026-04-27 14:52:56.527 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-27 14:52:56.529 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-27 14:52:56.529 | step 3 | route=IT_Ticket | empId=68613 | apiMs=23.81 | totalMs=23.81
2026-04-27 14:53:01.126 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68613 | query called at=14:53:01.126
2026-04-27 14:53:01.310 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=182.66
2026-04-27 14:53:01.313 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68613 | apiMs=186.62 | totalMs=186.62
2026-04-27 14:53:03.732 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query called at=14:53:03.732
2026-04-27 14:53:03.784 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=51.01
2026-04-27 14:53:03.787 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68613 | apiMs=54.95 | totalMs=54.95
2026-04-27 14:54:23.521 | step 1 | route=IT_TicketPost | empId=68613 | query called at=14:54:23.521
2026-04-27 14:54:23.533 | step 2 | route=IT_TicketPost | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-04-27 14:54:23.536 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=15.27 | totalMs=15.27
2026-04-27 14:54:23.539 | step 1 | route=IT_TicketPost | empId=68613 | query called at=14:54:23.539
2026-04-27 14:54:26.277 | step 2 | route=IT_TicketPost | empId=68613 | query=IT_Ticket_Save_SPOC | queryMs=2735.28
2026-04-27 14:54:26.288 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=2,748.59 | totalMs=2,748.59
2026-04-27 14:54:26.288 | step 1 | route=IT_TicketPost | empId=68613 | query called at=14:54:26.288
2026-04-27 14:54:26.316 | step 2 | route=IT_TicketPost | empId=68613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.58
2026-04-27 14:54:26.316 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=27.64 | totalMs=27.64
2026-04-27 14:54:26.317 | step 1 | route=IT_TicketPost | empId=68613 | query called at=14:54:26.317
2026-04-27 14:54:26.318 | step 2 | route=IT_TicketPost | empId=68613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-27 14:54:26.319 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=1.85 | totalMs=1.85
2026-04-27 14:54:50.323 | step 1 | route=IT_Ticket | empId=68613 | query called at=14:54:50.323
2026-04-27 14:54:50.333 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-27 14:54:50.338 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-27 14:54:50.342 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-27 14:54:50.347 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-27 14:54:50.348 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-27 14:54:50.354 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=5.37
2026-04-27 14:54:50.355 | step 3 | route=IT_Ticket | empId=68613 | apiMs=32.00 | totalMs=32.00
2026-04-27 14:54:50.355 | step 1 | route=IT_Ticket | empId=68613 | query called at=14:54:50.355
2026-04-27 14:54:50.357 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-27 14:54:50.358 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-27 14:54:50.359 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-27 14:54:50.360 | step 3 | route=IT_Ticket | empId=68613 | apiMs=4.45 | totalMs=4.45
2026-04-27 14:58:04.946 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=14:58:04.946
2026-04-27 14:58:05.073 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=126.17
2026-04-27 14:58:05.077 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=130.61 | totalMs=130.61
2026-04-27 14:58:05.613 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:05.613
2026-04-27 14:58:09.940 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=14:58:09.940
2026-04-27 14:58:09.960 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=19.15
2026-04-27 14:58:09.960 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=20.35 | totalMs=20.35
2026-04-27 14:58:10.003 | step 1 | route=DesignTicketReport | empId=49680 | query called at=14:58:10.003
2026-04-27 14:58:10.104 | step 2 | route=DesignTicketReport | empId=49680 | query=DesignTicket_Report_proc | queryMs=100.21
2026-04-27 14:58:10.105 | step 3 | route=DesignTicketReport | empId=49680 | apiMs=101.21 | totalMs=101.21
2026-04-27 14:58:10.646 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:10.646
2026-04-27 14:58:10.649 | step 4 | route=pageRenderd | empId=49680 | Page=DESIGNER TICKET REPORT | page fully loaded at : 14:58:10.649
2026-04-27 14:58:11.984 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=14:58:11.984
2026-04-27 14:58:11.999 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=14.73
2026-04-27 14:58:12.002 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=18.59 | totalMs=18.59
2026-04-27 14:58:12.394 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:12.394
2026-04-27 14:58:14.067 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=14:58:14.067
2026-04-27 14:58:14.113 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=45.27
2026-04-27 14:58:14.118 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=50.69 | totalMs=50.69
2026-04-27 14:58:14.121 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=14:58:14.121
2026-04-27 14:58:14.148 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.38
2026-04-27 14:58:14.150 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-04-27 14:58:14.151 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-27 14:58:14.151 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=30.81 | totalMs=30.81
2026-04-27 14:58:16.780 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=14:58:16.780
2026-04-27 14:58:16.795 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=14.1
2026-04-27 14:58:16.798 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=17.70 | totalMs=17.70
2026-04-27 14:58:17.042 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=14:58:17.042
2026-04-27 14:58:17.057 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=14.15
2026-04-27 14:58:17.057 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=15.15 | totalMs=15.15
2026-04-27 14:58:17.182 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:17.182
2026-04-27 14:58:17.486 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:17.486
2026-04-27 14:58:26.009 | step 1 | route=IT_Ticket | empId=49680 | query called at=14:58:26.009
2026-04-27 14:58:26.053 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=42.96
2026-04-27 14:58:26.058 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-27 14:58:26.062 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-27 14:58:26.066 | step 2 | route=IT_Ticket | empId=49680 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-27 14:58:26.093 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_it_Ticket_Details | queryMs=27.29
2026-04-27 14:58:26.095 | step 2 | route=IT_Ticket | empId=49680 | query=VMS_Comp_login_proc | queryMs=1.24
2026-04-27 14:58:26.096 | step 3 | route=IT_Ticket | empId=49680 | apiMs=86.31 | totalMs=86.31
2026-04-27 14:58:26.096 | step 1 | route=IT_Ticket | empId=49680 | query called at=14:58:26.096
2026-04-27 14:58:26.115 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=18.88
2026-04-27 14:58:26.117 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-04-27 14:58:26.119 | step 2 | route=IT_Ticket | empId=49680 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-27 14:58:26.119 | step 3 | route=IT_Ticket | empId=49680 | apiMs=22.85 | totalMs=22.85
2026-04-27 14:58:34.564 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=14:58:34.564
2026-04-27 14:58:34.579 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=15.06
2026-04-27 14:58:34.583 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=19.03 | totalMs=19.03
2026-04-27 14:58:35.020 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:35.020
2026-04-27 14:58:36.123 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=14:58:36.123
2026-04-27 14:58:36.137 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=13.99
2026-04-27 14:58:36.141 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=17.90 | totalMs=17.90
2026-04-27 14:58:36.524 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:36.524
2026-04-27 14:58:41.712 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=14:58:41.712
2026-04-27 14:58:41.724 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=11.44
2026-04-27 14:58:41.724 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=12.32 | totalMs=12.32
2026-04-27 14:58:42.050 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:58:42.050
2026-04-27 15:23:45.794 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:23:45.794
2026-04-27 15:23:45.840 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=45.38
2026-04-27 15:23:45.844 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-04-27 15:23:45.848 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-27 15:23:45.852 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-27 15:23:45.874 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=20.74
2026-04-27 15:23:45.878 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=4.02
2026-04-27 15:23:45.879 | step 3 | route=IT_Ticket | empId=39370 | apiMs=85.07 | totalMs=85.07
2026-04-27 15:23:45.879 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:23:45.879
2026-04-27 15:23:45.894 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=14.4
2026-04-27 15:23:45.896 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-27 15:23:45.897 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-27 15:23:45.897 | step 3 | route=IT_Ticket | empId=39370 | apiMs=17.92 | totalMs=17.92
2026-04-27 15:23:58.841 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=15:23:58.841
2026-04-27 15:23:59.015 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=173.74
2026-04-27 15:23:59.018 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=177.55 | totalMs=177.55
2026-04-27 15:24:00.923 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=15:24:00.923
2026-04-27 15:24:00.958 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=33.95
2026-04-27 15:24:00.962 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=38.12 | totalMs=38.12
2026-04-27 15:24:33.441 | step 1 | route=IT_Ticket | empId=51431 | query called at=15:24:33.441
2026-04-27 15:24:33.455 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=12.92
2026-04-27 15:24:33.460 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.95
2026-04-27 15:24:33.465 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-04-27 15:24:33.469 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-27 15:24:33.470 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-27 15:24:33.476 | step 2 | route=IT_Ticket | empId=51431 | query=VMS_Comp_login_proc | queryMs=5.53
2026-04-27 15:24:33.476 | step 3 | route=IT_Ticket | empId=51431 | apiMs=35.54 | totalMs=35.54
2026-04-27 15:24:33.477 | step 1 | route=IT_Ticket | empId=51431 | query called at=15:24:33.477
2026-04-27 15:24:33.479 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-27 15:24:33.480 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-27 15:24:33.482 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-27 15:24:33.482 | step 3 | route=IT_Ticket | empId=51431 | apiMs=5.12 | totalMs=5.12
2026-04-27 15:24:49.429 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51431 | query called at=15:24:49.429
2026-04-27 15:24:49.866 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=435.76
2026-04-27 15:24:49.866 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51431 | apiMs=436.96 | totalMs=436.96
2026-04-27 15:24:50.572 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:24:50.572
2026-04-27 15:24:50.586 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-27 15:24:50.589 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=16.40 | totalMs=16.40
2026-04-27 15:24:50.591 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:24:50.591
2026-04-27 15:24:50.616 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=23.75
2026-04-27 15:24:50.619 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=27.79 | totalMs=27.79
2026-04-27 15:24:50.620 | step 1 | route=IT_TicketPost | empId=39370 | query called at=15:24:50.620
2026-04-27 15:24:50.622 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-04-27 15:24:50.622 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=2.22 | totalMs=2.22
2026-04-27 15:24:50.979 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:24:50.979
2026-04-27 15:24:50.989 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-27 15:24:50.991 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-27 15:24:50.993 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-27 15:24:50.995 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-27 15:24:50.996 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-27 15:24:50.998 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=1.32
2026-04-27 15:24:50.998 | step 3 | route=IT_Ticket | empId=39370 | apiMs=19.75 | totalMs=19.75
2026-04-27 15:24:50.999 | step 1 | route=IT_Ticket | empId=39370 | query called at=15:24:50.999
2026-04-27 15:24:51.001 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-27 15:24:51.002 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-27 15:24:51.004 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-27 15:24:51.004 | step 3 | route=IT_Ticket | empId=39370 | apiMs=4.91 | totalMs=4.91
2026-04-27 15:24:51.820 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51431 | query called at=15:24:51.820
2026-04-27 15:24:51.854 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=33.84
2026-04-27 15:24:51.855 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51431 | apiMs=34.87 | totalMs=34.87
2026-04-27 15:26:46.721 | step 1 | route=IT_Ticket | empId=39652 | query called at=15:26:46.721
2026-04-27 15:26:46.762 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=39.86
2026-04-27 15:26:46.766 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-27 15:26:46.770 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-27 15:26:46.774 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-27 15:26:46.804 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=29.22
2026-04-27 15:26:46.809 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=5.01
2026-04-27 15:26:46.809 | step 3 | route=IT_Ticket | empId=39652 | apiMs=88.49 | totalMs=88.49
2026-04-27 15:26:46.810 | step 1 | route=IT_Ticket | empId=39652 | query called at=15:26:46.810
2026-04-27 15:26:46.829 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=18
2026-04-27 15:26:46.830 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-27 15:26:46.831 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-27 15:26:46.832 | step 3 | route=IT_Ticket | empId=39652 | apiMs=21.35 | totalMs=21.35
2026-04-27 15:26:54.513 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39652 | query called at=15:26:54.513
2026-04-27 15:26:54.653 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=139
2026-04-27 15:26:54.656 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39652 | apiMs=142.90 | totalMs=142.90
2026-04-27 15:26:56.630 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query called at=15:26:56.630
2026-04-27 15:26:56.659 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=28.53
2026-04-27 15:26:56.662 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39652 | apiMs=32.16 | totalMs=32.16
2026-04-27 15:27:27.406 | step 5 | route=dashboard | empId=GKA0629 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-27 15:28:49.149 | step 5 | route=dashboard | empId=GKA0629 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-27 15:29:19.954 | step 1 | route=IT_TicketPost | empId=39652 | query called at=15:29:19.954
2026-04-27 15:29:19.966 | step 2 | route=IT_TicketPost | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-27 15:29:19.969 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=14.79 | totalMs=14.79
2026-04-27 15:29:19.972 | step 1 | route=IT_TicketPost | empId=39652 | query called at=15:29:19.972
2026-04-27 15:29:19.991 | step 2 | route=IT_TicketPost | empId=39652 | query=IT_Ticket_Save_SPOC | queryMs=16.15
2026-04-27 15:29:19.992 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=20.38 | totalMs=20.38
2026-04-27 15:29:19.993 | step 1 | route=IT_TicketPost | empId=39652 | query called at=15:29:19.993
2026-04-27 15:29:19.995 | step 2 | route=IT_TicketPost | empId=39652 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-27 15:29:19.995 | step 3 | route=IT_TicketPost | empId=39652 | apiMs=2.52 | totalMs=2.52
2026-04-27 15:29:22.786 | step 1 | route=IT_Ticket | empId=39652 | query called at=15:29:22.786
2026-04-27 15:29:22.798 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-04-27 15:29:22.799 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-27 15:29:22.800 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-27 15:29:22.801 | step 2 | route=IT_Ticket | empId=39652 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-27 15:29:22.803 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-27 15:29:22.807 | step 2 | route=IT_Ticket | empId=39652 | query=VMS_Comp_login_proc | queryMs=3.65
2026-04-27 15:29:22.807 | step 3 | route=IT_Ticket | empId=39652 | apiMs=21.21 | totalMs=21.21
2026-04-27 15:29:22.808 | step 1 | route=IT_Ticket | empId=39652 | query called at=15:29:22.808
2026-04-27 15:29:22.809 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-27 15:29:22.810 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-27 15:29:22.811 | step 2 | route=IT_Ticket | empId=39652 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-27 15:29:22.812 | step 3 | route=IT_Ticket | empId=39652 | apiMs=3.95 | totalMs=3.95
2026-04-27 15:30:57.087 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=15:30:57.087
2026-04-27 15:30:57.153 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=65.23
2026-04-27 15:30:57.157 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=69.25 | totalMs=69.25
2026-04-27 15:30:58.412 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:30:58.412
2026-04-27 15:31:01.460 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=15:31:01.460
2026-04-27 15:31:01.502 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=IT_Ticket_Update_SPOC | queryMs=42.13
2026-04-27 15:31:01.519 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=58.95 | totalMs=58.95
2026-04-27 15:31:01.522 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=15:31:01.522
2026-04-27 15:31:01.531 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.78
2026-04-27 15:31:01.540 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.97
2026-04-27 15:31:01.541 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-27 15:31:01.542 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=20.01 | totalMs=20.01
2026-04-27 15:31:07.028 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=15:31:07.028
2026-04-27 15:31:07.052 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=23.85
2026-04-27 15:31:07.053 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=24.94 | totalMs=24.94
2026-04-27 15:31:07.413 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:31:07.413
2026-04-27 15:31:33.140 | step 1 | route=IT_TicketPost | empId=51431 | query called at=15:31:33.140
2026-04-27 15:31:33.150 | step 2 | route=IT_TicketPost | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=9.47
2026-04-27 15:31:33.150 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=10.65 | totalMs=10.65
2026-04-27 15:31:33.151 | step 1 | route=IT_TicketPost | empId=51431 | query called at=15:31:33.151
2026-04-27 15:31:33.174 | step 2 | route=IT_TicketPost | empId=51431 | query=IT_Ticket_Save_SPOC | queryMs=21.88
2026-04-27 15:31:33.175 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=23.99 | totalMs=23.99
2026-04-27 15:31:33.176 | step 1 | route=IT_TicketPost | empId=51431 | query called at=15:31:33.176
2026-04-27 15:31:33.178 | step 2 | route=IT_TicketPost | empId=51431 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-27 15:31:33.178 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=2.42 | totalMs=2.42
2026-04-27 15:31:35.842 | step 1 | route=IT_Ticket | empId=51431 | query called at=15:31:35.842
2026-04-27 15:31:35.852 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-04-27 15:31:35.854 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-27 15:31:35.856 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-27 15:31:35.857 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-27 15:31:35.859 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-27 15:31:35.865 | step 2 | route=IT_Ticket | empId=51431 | query=VMS_Comp_login_proc | queryMs=5.72
2026-04-27 15:31:35.865 | step 3 | route=IT_Ticket | empId=51431 | apiMs=23.58 | totalMs=23.58
2026-04-27 15:31:35.866 | step 1 | route=IT_Ticket | empId=51431 | query called at=15:31:35.866
2026-04-27 15:31:35.868 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-27 15:31:35.869 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 15:31:35.871 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 15:31:35.871 | step 3 | route=IT_Ticket | empId=51431 | apiMs=4.96 | totalMs=4.96
2026-04-27 15:35:28.458 | step 5 | route=dashboard | empId=GKA0629 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-27 15:46:00.271 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=15:46:00.271
2026-04-27 15:46:00.326 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=53.83
2026-04-27 15:46:00.326 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=54.96 | totalMs=54.96
2026-04-27 15:46:01.027 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:01.027
2026-04-27 15:46:07.724 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=15:46:07.724
2026-04-27 15:46:07.790 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=64.42
2026-04-27 15:46:07.795 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=70.07 | totalMs=70.07
2026-04-27 15:46:07.798 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=15:46:07.798
2026-04-27 15:46:07.802 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-04-27 15:46:07.804 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-27 15:46:07.805 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-27 15:46:07.805 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=7.83 | totalMs=7.83
2026-04-27 15:46:10.389 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=15:46:10.389
2026-04-27 15:46:10.408 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=18.32
2026-04-27 15:46:10.411 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=21.90 | totalMs=21.90
2026-04-27 15:46:11.040 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:46:11.040
2026-04-27 16:07:13.145 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:07:13.145
2026-04-27 16:07:13.188 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=42.99
2026-04-27 16:07:13.193 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-27 16:07:13.197 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-27 16:07:13.201 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-27 16:07:13.229 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=27.27
2026-04-27 16:07:13.235 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=5.31
2026-04-27 16:07:13.235 | step 3 | route=IT_Ticket | empId=63984 | apiMs=90.47 | totalMs=90.47
2026-04-27 16:07:13.236 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:07:13.236
2026-04-27 16:07:13.255 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=18.88
2026-04-27 16:07:13.256 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-27 16:07:13.258 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 16:07:13.258 | step 3 | route=IT_Ticket | empId=63984 | apiMs=22.49 | totalMs=22.49
2026-04-27 16:07:35.856 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=16:07:35.856
2026-04-27 16:07:35.996 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=139.17
2026-04-27 16:07:35.999 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=143.23 | totalMs=143.23
2026-04-27 16:07:37.841 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=16:07:37.841
2026-04-27 16:07:37.868 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=23.75
2026-04-27 16:07:37.872 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=30.76 | totalMs=30.76
2026-04-27 16:09:58.249 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:09:58.249
2026-04-27 16:09:58.259 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-04-27 16:09:58.260 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=10.51 | totalMs=10.51
2026-04-27 16:09:58.260 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:09:58.260
2026-04-27 16:09:58.281 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=20.3
2026-04-27 16:09:58.288 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=27.90 | totalMs=27.90
2026-04-27 16:09:58.289 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:09:58.289
2026-04-27 16:09:58.290 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-27 16:09:58.291 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=2.00 | totalMs=2.00
2026-04-27 16:09:58.519 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:09:58.519
2026-04-27 16:09:58.530 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-27 16:09:58.531 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-27 16:09:58.532 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-27 16:09:58.533 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-27 16:09:58.535 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-04-27 16:09:58.536 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=0.88
2026-04-27 16:09:58.536 | step 3 | route=IT_Ticket | empId=63984 | apiMs=17.36 | totalMs=17.36
2026-04-27 16:09:58.537 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:09:58.537
2026-04-27 16:09:58.538 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-27 16:09:58.540 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-27 16:09:58.541 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-27 16:09:58.542 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.97 | totalMs=4.97
2026-04-27 16:14:27.612 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:14:27.612
2026-04-27 16:14:27.690 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=77.22
2026-04-27 16:14:27.695 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-04-27 16:14:27.699 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-27 16:14:27.703 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-27 16:14:27.704 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-27 16:14:27.710 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.04
2026-04-27 16:14:27.710 | step 3 | route=IT_Ticket | empId=60438 | apiMs=98.37 | totalMs=98.37
2026-04-27 16:14:27.711 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:14:27.711
2026-04-27 16:14:27.713 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-27 16:14:27.715 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-27 16:14:27.716 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-27 16:14:27.716 | step 3 | route=IT_Ticket | empId=60438 | apiMs=5.15 | totalMs=5.15
2026-04-27 16:14:39.973 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:14:39.973
2026-04-27 16:14:39.984 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-27 16:14:39.985 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-27 16:14:39.986 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-27 16:14:39.988 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-27 16:14:39.989 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-04-27 16:14:39.991 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=1.07
2026-04-27 16:14:39.991 | step 3 | route=IT_Ticket | empId=55868 | apiMs=18.39 | totalMs=18.39
2026-04-27 16:14:39.992 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:14:39.992
2026-04-27 16:14:39.993 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-27 16:14:39.994 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-27 16:14:39.996 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-27 16:14:39.996 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.33 | totalMs=4.33
2026-04-27 16:15:18.421 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=16:15:18.421
2026-04-27 16:15:18.581 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=160.04
2026-04-27 16:15:18.584 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=163.72 | totalMs=163.72
2026-04-27 16:15:21.176 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=16:15:21.176
2026-04-27 16:15:21.196 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=19.46
2026-04-27 16:15:21.196 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=20.39 | totalMs=20.39
2026-04-27 16:15:44.327 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:15:44.327
2026-04-27 16:15:44.344 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.02
2026-04-27 16:15:44.347 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=20.00 | totalMs=20.00
2026-04-27 16:15:44.350 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:15:44.350
2026-04-27 16:15:44.499 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=145.82
2026-04-27 16:15:44.500 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=150.27 | totalMs=150.27
2026-04-27 16:15:44.501 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:15:44.501
2026-04-27 16:15:44.502 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-27 16:15:44.503 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.09 | totalMs=2.09
2026-04-27 16:15:44.503 | step 1 | route=IT_TicketPost | empId=60438 | query called at=16:15:44.503
2026-04-27 16:15:44.505 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-27 16:15:44.505 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.67 | totalMs=1.67
2026-04-27 16:15:44.752 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:15:44.752
2026-04-27 16:15:44.769 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.42
2026-04-27 16:15:44.777 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.63
2026-04-27 16:15:44.786 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-04-27 16:15:44.794 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.71
2026-04-27 16:15:44.802 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=7.98
2026-04-27 16:15:44.811 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=8.15
2026-04-27 16:15:44.811 | step 3 | route=IT_Ticket | empId=60438 | apiMs=59.18 | totalMs=59.18
2026-04-27 16:15:44.812 | step 1 | route=IT_Ticket | empId=60438 | query called at=16:15:44.812
2026-04-27 16:15:44.819 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.03
2026-04-27 16:15:44.827 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-04-27 16:15:44.829 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.89
2026-04-27 16:15:44.830 | step 3 | route=IT_Ticket | empId=60438 | apiMs=17.85 | totalMs=17.85
2026-04-27 16:17:28.044 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:17:28.044
2026-04-27 16:17:28.054 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-04-27 16:17:28.058 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-27 16:17:28.062 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-27 16:17:28.066 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-27 16:17:28.068 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-27 16:17:28.069 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=1.06
2026-04-27 16:17:28.069 | step 3 | route=IT_Ticket | empId=48116 | apiMs=25.43 | totalMs=25.43
2026-04-27 16:17:28.070 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:17:28.070
2026-04-27 16:17:28.072 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-27 16:17:28.073 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-27 16:17:28.074 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 16:17:28.075 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.65 | totalMs=4.65
2026-04-27 16:17:43.432 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=16:17:43.432
2026-04-27 16:17:43.742 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=309.68
2026-04-27 16:17:43.746 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=313.64 | totalMs=313.64
2026-04-27 16:17:45.452 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=16:17:45.452
2026-04-27 16:17:45.492 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=40.14
2026-04-27 16:17:45.496 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=43.82 | totalMs=43.82
2026-04-27 16:18:42.711 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:18:42.711
2026-04-27 16:18:42.724 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=12.32
2026-04-27 16:18:42.733 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=7.73
2026-04-27 16:18:42.739 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=5.64
2026-04-27 16:18:42.755 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=16.08
2026-04-27 16:18:42.763 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=7.06
2026-04-27 16:18:42.771 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=7.37
2026-04-27 16:18:42.771 | step 3 | route=IT_Ticket | empId=59059 | apiMs=59.50 | totalMs=59.50
2026-04-27 16:18:42.772 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:18:42.772
2026-04-27 16:18:42.773 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-27 16:18:42.781 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=7.6
2026-04-27 16:18:42.792 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=10.61
2026-04-27 16:18:42.793 | step 3 | route=IT_Ticket | empId=59059 | apiMs=20.94 | totalMs=20.94
2026-04-27 16:18:50.502 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59059 | query called at=16:18:50.502
2026-04-27 16:18:50.650 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=146.89
2026-04-27 16:18:50.651 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59059 | apiMs=148.03 | totalMs=148.03
2026-04-27 16:18:54.060 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query called at=16:18:54.060
2026-04-27 16:18:54.094 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=33.22
2026-04-27 16:18:54.097 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59059 | apiMs=37.11 | totalMs=37.11
2026-04-27 16:19:40.793 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:19:40.793
2026-04-27 16:19:40.803 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-04-27 16:19:40.806 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=13.62 | totalMs=13.62
2026-04-27 16:19:40.809 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:19:40.809
2026-04-27 16:19:40.849 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=36.73
2026-04-27 16:19:40.850 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=41.19 | totalMs=41.19
2026-04-27 16:19:40.851 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:19:40.851
2026-04-27 16:19:40.853 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-04-27 16:19:40.853 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=2.55 | totalMs=2.55
2026-04-27 16:19:43.998 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:19:43.998
2026-04-27 16:19:44.013 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=14.82
2026-04-27 16:19:44.024 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=7.62
2026-04-27 16:19:44.033 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=6.21
2026-04-27 16:19:44.042 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.97
2026-04-27 16:19:44.051 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=8.63
2026-04-27 16:19:44.060 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=8.35
2026-04-27 16:19:44.061 | step 3 | route=IT_Ticket | empId=48116 | apiMs=62.79 | totalMs=62.79
2026-04-27 16:19:44.061 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:19:44.061
2026-04-27 16:19:44.069 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=7.25
2026-04-27 16:19:44.077 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-27 16:19:44.086 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-04-27 16:19:44.086 | step 3 | route=IT_Ticket | empId=48116 | apiMs=24.82 | totalMs=24.82
2026-04-27 16:20:04.670 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:20:04.670
2026-04-27 16:20:04.703 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=31.79
2026-04-27 16:20:04.703 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=32.95 | totalMs=32.95
2026-04-27 16:20:08.762 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:20:08.762
2026-04-27 16:20:10.252 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:20:10.252
2026-04-27 16:20:10.299 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=45.83
2026-04-27 16:20:10.305 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=52.94 | totalMs=52.94
2026-04-27 16:20:10.308 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:20:10.308
2026-04-27 16:20:10.312 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-04-27 16:20:10.313 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-04-27 16:20:10.315 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-04-27 16:20:10.315 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=6.79 | totalMs=6.79
2026-04-27 16:20:54.106 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:20:54.106
2026-04-27 16:20:54.116 | step 2 | route=IT_TicketPost | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-04-27 16:20:54.119 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=13.26 | totalMs=13.26
2026-04-27 16:20:54.122 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:20:54.122
2026-04-27 16:20:54.141 | step 2 | route=IT_TicketPost | empId=59059 | query=IT_Ticket_Save_SPOC | queryMs=15.57
2026-04-27 16:20:54.142 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=20.05 | totalMs=20.05
2026-04-27 16:20:54.143 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:20:54.143
2026-04-27 16:20:54.145 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-27 16:20:54.145 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=2.62 | totalMs=2.62
2026-04-27 16:20:54.740 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:20:54.740
2026-04-27 16:20:54.751 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-04-27 16:20:54.753 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-27 16:20:54.754 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-27 16:20:54.755 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-27 16:20:54.757 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-27 16:20:54.759 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=1.37
2026-04-27 16:20:54.759 | step 3 | route=IT_Ticket | empId=59059 | apiMs=19.34 | totalMs=19.34
2026-04-27 16:20:54.760 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:20:54.760
2026-04-27 16:20:54.762 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-27 16:20:54.763 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-27 16:20:54.764 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-27 16:20:54.765 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.67 | totalMs=4.67
2026-04-27 16:21:15.100 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59059 | query called at=16:21:15.100
2026-04-27 16:21:15.282 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=180.74
2026-04-27 16:21:15.285 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59059 | apiMs=184.46 | totalMs=184.46
2026-04-27 16:21:26.852 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query called at=16:21:26.852
2026-04-27 16:21:26.872 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=16.86
2026-04-27 16:21:26.875 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59059 | apiMs=23.07 | totalMs=23.07
2026-04-27 16:33:05.621 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:33:05.621
2026-04-27 16:33:05.667 | step 2 | route=IT_TicketPost | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=44.98
2026-04-27 16:33:05.671 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=49.36 | totalMs=49.36
2026-04-27 16:33:05.674 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:33:05.674
2026-04-27 16:33:05.727 | step 2 | route=IT_TicketPost | empId=59059 | query=IT_Ticket_Save_SPOC | queryMs=50.19
2026-04-27 16:33:05.729 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=55.11 | totalMs=55.11
2026-04-27 16:33:05.729 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:33:05.729
2026-04-27 16:33:05.754 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.24
2026-04-27 16:33:05.754 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=25.25 | totalMs=25.25
2026-04-27 16:33:06.245 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:33:06.245
2026-04-27 16:33:06.297 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=47.66
2026-04-27 16:33:06.302 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-04-27 16:33:06.307 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-27 16:33:06.311 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-27 16:33:06.336 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=24.93
2026-04-27 16:33:06.342 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=5.44
2026-04-27 16:33:06.342 | step 3 | route=IT_Ticket | empId=59059 | apiMs=97.09 | totalMs=97.09
2026-04-27 16:33:06.343 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:33:06.343
2026-04-27 16:33:06.359 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=14.99
2026-04-27 16:33:06.360 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-27 16:33:06.362 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-27 16:33:06.362 | step 3 | route=IT_Ticket | empId=59059 | apiMs=18.72 | totalMs=18.72
2026-04-27 16:40:09.243 | step 1 | route=IT_Ticket | empId=52844 | query called at=16:40:09.243
2026-04-27 16:40:09.277 | step 2 | route=IT_Ticket | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=33.31
2026-04-27 16:40:09.279 | step 2 | route=IT_Ticket | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-27 16:40:09.280 | step 2 | route=IT_Ticket | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-27 16:40:09.282 | step 2 | route=IT_Ticket | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-27 16:40:09.302 | step 2 | route=IT_Ticket | empId=52844 | query=Kpi_it_Ticket_Details | queryMs=19.94
2026-04-27 16:40:09.306 | step 2 | route=IT_Ticket | empId=52844 | query=VMS_Comp_login_proc | queryMs=3.94
2026-04-27 16:40:09.307 | step 3 | route=IT_Ticket | empId=52844 | apiMs=63.33 | totalMs=63.33
2026-04-27 16:40:09.307 | step 1 | route=IT_Ticket | empId=52844 | query called at=16:40:09.307
2026-04-27 16:40:09.318 | step 2 | route=IT_Ticket | empId=52844 | query=Kpi_HW_Ticket_Details | queryMs=10.44
2026-04-27 16:40:09.319 | step 2 | route=IT_Ticket | empId=52844 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-27 16:40:09.320 | step 2 | route=IT_Ticket | empId=52844 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-27 16:40:09.321 | step 3 | route=IT_Ticket | empId=52844 | apiMs=13.34 | totalMs=13.34
2026-04-27 16:40:27.134 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52844 | query called at=16:40:27.134
2026-04-27 16:40:27.331 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=196.76
2026-04-27 16:40:27.334 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52844 | apiMs=200.43 | totalMs=200.43
2026-04-27 16:40:32.789 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52844 | query called at=16:40:32.789
2026-04-27 16:40:33.245 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=455.67
2026-04-27 16:40:33.248 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52844 | apiMs=459.61 | totalMs=459.61
2026-04-27 16:40:35.523 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52844 | query called at=16:40:35.523
2026-04-27 16:40:35.534 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-27 16:40:35.537 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52844 | apiMs=14.02 | totalMs=14.02
2026-04-27 16:41:50.743 | step 1 | route=IT_TicketPost | empId=52844 | query called at=16:41:50.743
2026-04-27 16:41:50.766 | step 2 | route=IT_TicketPost | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=22.42
2026-04-27 16:41:50.770 | step 3 | route=IT_TicketPost | empId=52844 | apiMs=26.24 | totalMs=26.24
2026-04-27 16:41:50.772 | step 1 | route=IT_TicketPost | empId=52844 | query called at=16:41:50.772
2026-04-27 16:41:50.813 | step 2 | route=IT_TicketPost | empId=52844 | query=IT_Ticket_Save_SPOC | queryMs=37.2
2026-04-27 16:41:50.815 | step 3 | route=IT_TicketPost | empId=52844 | apiMs=42.88 | totalMs=42.88
2026-04-27 16:41:50.816 | step 1 | route=IT_TicketPost | empId=52844 | query called at=16:41:50.816
2026-04-27 16:41:50.818 | step 2 | route=IT_TicketPost | empId=52844 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-27 16:41:50.818 | step 3 | route=IT_TicketPost | empId=52844 | apiMs=2.41 | totalMs=2.41
2026-04-27 16:41:51.068 | step 1 | route=IT_Ticket | empId=52844 | query called at=16:41:51.068
2026-04-27 16:41:51.078 | step 2 | route=IT_Ticket | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-04-27 16:41:51.080 | step 2 | route=IT_Ticket | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-27 16:41:51.081 | step 2 | route=IT_Ticket | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-27 16:41:51.082 | step 2 | route=IT_Ticket | empId=52844 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-27 16:41:51.083 | step 2 | route=IT_Ticket | empId=52844 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-04-27 16:41:51.087 | step 2 | route=IT_Ticket | empId=52844 | query=VMS_Comp_login_proc | queryMs=3.51
2026-04-27 16:41:51.088 | step 3 | route=IT_Ticket | empId=52844 | apiMs=19.60 | totalMs=19.60
2026-04-27 16:41:51.088 | step 1 | route=IT_Ticket | empId=52844 | query called at=16:41:51.088
2026-04-27 16:41:51.090 | step 2 | route=IT_Ticket | empId=52844 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-27 16:41:51.091 | step 2 | route=IT_Ticket | empId=52844 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-27 16:41:51.092 | step 2 | route=IT_Ticket | empId=52844 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-27 16:41:51.092 | step 3 | route=IT_Ticket | empId=52844 | apiMs=4.10 | totalMs=4.10
2026-04-27 16:43:17.457 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:43:17.457
2026-04-27 16:43:17.475 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=17.29
2026-04-27 16:43:17.483 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.76
2026-04-27 16:43:17.492 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-04-27 16:43:17.500 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-04-27 16:43:17.509 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=8.16
2026-04-27 16:43:17.520 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=10.85
2026-04-27 16:43:17.520 | step 3 | route=IT_Ticket | empId=46985 | apiMs=63.31 | totalMs=63.31
2026-04-27 16:43:17.521 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:43:17.521
2026-04-27 16:43:17.529 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=7.14
2026-04-27 16:43:17.530 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-04-27 16:43:17.531 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-04-27 16:43:17.532 | step 3 | route=IT_Ticket | empId=46985 | apiMs=10.73 | totalMs=10.73
2026-04-27 16:43:23.433 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=16:43:23.433
2026-04-27 16:43:23.633 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=199.63
2026-04-27 16:43:23.637 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=203.56 | totalMs=203.56
2026-04-27 16:43:24.916 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=16:43:24.916
2026-04-27 16:43:25.601 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=684.51
2026-04-27 16:43:25.601 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=685.76 | totalMs=685.76
2026-04-27 16:43:56.345 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:43:56.345
2026-04-27 16:43:56.357 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-04-27 16:43:56.360 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.98 | totalMs=14.98
2026-04-27 16:43:56.364 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:43:56.364
2026-04-27 16:43:56.392 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=25.46
2026-04-27 16:43:56.404 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=40.31 | totalMs=40.31
2026-04-27 16:43:56.404 | step 1 | route=IT_TicketPost | empId=46985 | query called at=16:43:56.404
2026-04-27 16:43:56.407 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-27 16:43:56.407 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.99 | totalMs=2.99
2026-04-27 16:43:56.635 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:43:56.635
2026-04-27 16:43:56.645 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-27 16:43:56.647 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-27 16:43:56.648 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-27 16:43:56.650 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-27 16:43:56.651 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-27 16:43:56.657 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.67
2026-04-27 16:43:56.658 | step 3 | route=IT_Ticket | empId=46985 | apiMs=23.19 | totalMs=23.19
2026-04-27 16:43:56.659 | step 1 | route=IT_Ticket | empId=46985 | query called at=16:43:56.659
2026-04-27 16:43:56.660 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-27 16:43:56.662 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-27 16:43:56.663 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-27 16:43:56.663 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.67 | totalMs=4.67
2026-04-27 17:07:15.960 | step 5 | route=dashboard | empId=gra0307 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-27 17:07:56.306 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-27 17:07:56.512 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-27 17:12:23.717 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:12:23.717
2026-04-27 17:12:23.757 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=39.34
2026-04-27 17:12:23.761 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=3.1
2026-04-27 17:12:23.764 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=2.53
2026-04-27 17:12:23.765 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-27 17:12:23.790 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=24.84
2026-04-27 17:12:23.794 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=3.79
2026-04-27 17:12:23.795 | step 3 | route=IT_Ticket | empId=48116 | apiMs=77.70 | totalMs=77.70
2026-04-27 17:12:23.795 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:12:23.795
2026-04-27 17:12:23.809 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=13.19
2026-04-27 17:12:23.810 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-27 17:12:23.811 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-27 17:12:23.812 | step 3 | route=IT_Ticket | empId=48116 | apiMs=16.32 | totalMs=16.32
2026-04-27 17:12:44.489 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=17:12:44.489
2026-04-27 17:12:44.770 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=280.67
2026-04-27 17:12:44.771 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=282.06 | totalMs=282.06
2026-04-27 17:12:46.706 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=17:12:46.706
2026-04-27 17:12:46.758 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=51.29
2026-04-27 17:12:46.761 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=54.97 | totalMs=54.97
2026-04-27 17:13:38.915 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:13:38.915
2026-04-27 17:13:38.933 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=17.67
2026-04-27 17:13:38.937 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=21.87 | totalMs=21.87
2026-04-27 17:13:38.940 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:13:38.940
2026-04-27 17:13:38.991 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=47.48
2026-04-27 17:13:39.000 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=59.39 | totalMs=59.39
2026-04-27 17:13:39.000 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:13:39.000
2026-04-27 17:13:39.031 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.81
2026-04-27 17:13:39.031 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=31.05 | totalMs=31.05
2026-04-27 17:13:39.032 | step 1 | route=IT_TicketPost | empId=48116 | query called at=17:13:39.032
2026-04-27 17:13:39.039 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.6
2026-04-27 17:13:39.039 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=7.60 | totalMs=7.60
2026-04-27 17:13:41.537 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:13:41.537
2026-04-27 17:13:41.556 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=15.59
2026-04-27 17:13:41.565 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=5.26
2026-04-27 17:13:41.573 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-04-27 17:13:41.582 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.44
2026-04-27 17:13:41.592 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=8.83
2026-04-27 17:13:41.597 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=4.68
2026-04-27 17:13:41.597 | step 3 | route=IT_Ticket | empId=48116 | apiMs=59.69 | totalMs=59.69
2026-04-27 17:13:41.598 | step 1 | route=IT_Ticket | empId=48116 | query called at=17:13:41.598
2026-04-27 17:13:41.600 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-27 17:13:41.601 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-27 17:13:41.603 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-27 17:13:41.603 | step 3 | route=IT_Ticket | empId=48116 | apiMs=5.25 | totalMs=5.25
2026-04-27 17:14:01.764 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=17:14:01.764
2026-04-27 17:14:01.795 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=30.46
2026-04-27 17:14:01.796 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=31.63 | totalMs=31.63
2026-04-27 17:14:02.612 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:14:02.612
2026-04-27 17:14:07.813 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=17:14:07.813
2026-04-27 17:14:07.830 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=16.27
2026-04-27 17:14:07.834 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=20.36 | totalMs=20.36
2026-04-27 17:14:08.201 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:14:08.201
2026-04-27 17:14:18.450 | step 1 | route=IT_Ticket | empId=20299 | query called at=17:14:18.450
2026-04-27 17:14:18.462 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=11.45
2026-04-27 17:14:18.466 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-27 17:14:18.470 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-27 17:14:18.475 | step 2 | route=IT_Ticket | empId=20299 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-27 17:14:18.477 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-27 17:14:18.481 | step 2 | route=IT_Ticket | empId=20299 | query=VMS_Comp_login_proc | queryMs=3.88
2026-04-27 17:14:18.482 | step 3 | route=IT_Ticket | empId=20299 | apiMs=32.27 | totalMs=32.27
2026-04-27 17:14:18.483 | step 1 | route=IT_Ticket | empId=20299 | query called at=17:14:18.483
2026-04-27 17:14:18.484 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-27 17:14:18.485 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-27 17:14:18.486 | step 2 | route=IT_Ticket | empId=20299 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-27 17:14:18.487 | step 3 | route=IT_Ticket | empId=20299 | apiMs=4.25 | totalMs=4.25
2026-04-27 17:20:02.652 | step 1 | route=IT_Ticket | empId=46682 | query called at=17:20:02.652
2026-04-27 17:20:02.692 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=39.02
2026-04-27 17:20:02.696 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-27 17:20:02.700 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-27 17:20:02.704 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-27 17:20:02.728 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=24.14
2026-04-27 17:20:02.732 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=3.23
2026-04-27 17:20:02.732 | step 3 | route=IT_Ticket | empId=46682 | apiMs=80.16 | totalMs=80.16
2026-04-27 17:20:02.733 | step 1 | route=IT_Ticket | empId=46682 | query called at=17:20:02.733
2026-04-27 17:20:02.750 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=16.68
2026-04-27 17:20:02.751 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-27 17:20:02.753 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-27 17:20:02.753 | step 3 | route=IT_Ticket | empId=46682 | apiMs=19.83 | totalMs=19.83
2026-04-27 17:20:10.308 | step 1 | route=HW_TicketFun | empId= | query called at=17:20:10.308
2026-04-27 17:20:10.388 | step 2 | route=HW_TicketFun | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=79.63
2026-04-27 17:20:10.391 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=83.49 | totalMs=83.49
2026-04-27 17:20:28.209 | step 1 | route=HW_TicketPost | empId=46682 | query called at=17:20:28.209
2026-04-27 17:20:28.238 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=28.07
2026-04-27 17:20:28.239 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=29.16 | totalMs=29.16
2026-04-27 17:20:28.239 | step 1 | route=HW_TicketPost | empId=46682 | query called at=17:20:28.239
2026-04-27 17:20:28.241 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-27 17:20:28.241 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=2.06 | totalMs=2.06
2026-04-27 17:20:28.242 | step 1 | route=HW_TicketPost | empId=46682 | query called at=17:20:28.242
2026-04-27 17:20:28.243 | step 2 | route=HW_TicketPost | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-27 17:20:28.244 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=1.89 | totalMs=1.89
2026-04-27 17:20:28.244 | step 1 | route=HW_TicketPost | empId=46682 | query called at=17:20:28.244
2026-04-27 17:20:28.309 | step 2 | route=HW_TicketPost | empId=46682 | query=hw_ticket_save_proc_kpi | queryMs=64.03
2026-04-27 17:20:28.312 | step 3 | route=HW_TicketPost | empId=46682 | apiMs=67.57 | totalMs=67.57
2026-04-27 17:20:28.537 | step 1 | route=IT_Ticket | empId=46682 | query called at=17:20:28.537
2026-04-27 17:20:28.548 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-27 17:20:28.550 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-04-27 17:20:28.551 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-27 17:20:28.552 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-27 17:20:28.553 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-04-27 17:20:28.555 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=1.5
2026-04-27 17:20:28.556 | step 3 | route=IT_Ticket | empId=46682 | apiMs=18.61 | totalMs=18.61
2026-04-27 17:20:28.556 | step 1 | route=IT_Ticket | empId=46682 | query called at=17:20:28.556
2026-04-27 17:20:28.558 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-27 17:20:28.559 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-27 17:20:28.561 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-27 17:20:28.561 | step 3 | route=IT_Ticket | empId=46682 | apiMs=4.68 | totalMs=4.68
2026-04-27 17:35:05.712 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=17:35:05.712
2026-04-27 17:35:05.764 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=51.18
2026-04-27 17:35:05.767 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=54.81 | totalMs=54.81
2026-04-27 17:35:06.213 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:06.213
2026-04-27 17:35:09.227 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=17:35:09.227
2026-04-27 17:35:09.305 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=77.84
2026-04-27 17:35:09.310 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=83.01 | totalMs=83.01
2026-04-27 17:35:09.313 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=17:35:09.313
2026-04-27 17:35:09.317 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-27 17:35:09.319 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-27 17:35:09.320 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-27 17:35:09.320 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=7.77 | totalMs=7.77
2026-04-27 17:35:09.543 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=17:35:09.543
2026-04-27 17:35:09.559 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=16.3
2026-04-27 17:35:09.560 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=17.26 | totalMs=17.26
2026-04-27 17:35:09.864 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:35:09.864
2026-04-27 17:41:41.167 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:41:41.167
2026-04-27 17:41:41.202 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=33.54
2026-04-27 17:41:41.202 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=34.59 | totalMs=34.59
2026-04-27 17:41:42.129 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:41:42.129
2026-04-27 17:42:36.823 | step 1 | route=IT_Ticket | empId=46396 | query called at=17:42:36.823
2026-04-27 17:42:36.936 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=112.79
2026-04-27 17:42:36.944 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=7.5
2026-04-27 17:42:36.953 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-04-27 17:42:36.963 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=9.34
2026-04-27 17:42:37.019 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_it_Ticket_Details | queryMs=55.66
2026-04-27 17:42:37.037 | step 2 | route=IT_Ticket | empId=46396 | query=VMS_Comp_login_proc | queryMs=17.82
2026-04-27 17:42:37.037 | step 3 | route=IT_Ticket | empId=46396 | apiMs=214.76 | totalMs=214.76
2026-04-27 17:42:37.038 | step 1 | route=IT_Ticket | empId=46396 | query called at=17:42:37.038
2026-04-27 17:42:37.074 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=35.98
2026-04-27 17:42:37.076 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-27 17:42:37.077 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-27 17:42:37.077 | step 3 | route=IT_Ticket | empId=46396 | apiMs=39.10 | totalMs=39.10
2026-04-27 17:42:50.284 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46396 | query called at=17:42:50.284
2026-04-27 17:42:51.005 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=721.02
2026-04-27 17:42:51.009 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46396 | apiMs=725.15 | totalMs=725.15
2026-04-27 17:42:54.437 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46396 | query called at=17:42:54.437
2026-04-27 17:42:54.504 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=62.82
2026-04-27 17:42:54.507 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46396 | apiMs=70.02 | totalMs=70.02
2026-04-27 17:43:46.506 | step 1 | route=IT_TicketPost | empId=46396 | query called at=17:43:46.506
2026-04-27 17:43:46.517 | step 2 | route=IT_TicketPost | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-27 17:43:46.521 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=14.42 | totalMs=14.42
2026-04-27 17:43:46.524 | step 1 | route=IT_TicketPost | empId=46396 | query called at=17:43:46.524
2026-04-27 17:43:46.550 | step 2 | route=IT_TicketPost | empId=46396 | query=IT_Ticket_Save_SPOC | queryMs=23.86
2026-04-27 17:43:46.553 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=28.84 | totalMs=28.84
2026-04-27 17:43:46.553 | step 1 | route=IT_TicketPost | empId=46396 | query called at=17:43:46.553
2026-04-27 17:43:46.555 | step 2 | route=IT_TicketPost | empId=46396 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-27 17:43:46.556 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=2.67 | totalMs=2.67
2026-04-27 17:43:46.556 | step 1 | route=IT_TicketPost | empId=46396 | query called at=17:43:46.556
2026-04-27 17:43:46.558 | step 2 | route=IT_TicketPost | empId=46396 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-27 17:43:46.558 | step 3 | route=IT_TicketPost | empId=46396 | apiMs=1.87 | totalMs=1.87
2026-04-27 17:43:49.365 | step 1 | route=IT_Ticket | empId=46396 | query called at=17:43:49.365
2026-04-27 17:43:49.376 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-04-27 17:43:49.380 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-27 17:43:49.384 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-27 17:43:49.386 | step 2 | route=IT_Ticket | empId=46396 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-27 17:43:49.388 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-27 17:43:49.394 | step 2 | route=IT_Ticket | empId=46396 | query=VMS_Comp_login_proc | queryMs=5.73
2026-04-27 17:43:49.394 | step 3 | route=IT_Ticket | empId=46396 | apiMs=28.97 | totalMs=28.97
2026-04-27 17:43:49.395 | step 1 | route=IT_Ticket | empId=46396 | query called at=17:43:49.395
2026-04-27 17:43:49.396 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-27 17:43:49.398 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-27 17:43:49.399 | step 2 | route=IT_Ticket | empId=46396 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-27 17:43:49.400 | step 3 | route=IT_Ticket | empId=46396 | apiMs=4.85 | totalMs=4.85
2026-04-27 17:44:33.592 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:44:33.592
2026-04-27 17:44:33.842 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=249.27
2026-04-27 17:44:33.846 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=2.16
2026-04-27 17:44:33.848 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=256.21 | totalMs=256.21
2026-04-27 17:44:33.848 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:44:33.848
2026-04-27 17:44:33.851 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-27 17:44:33.852 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-27 17:44:33.854 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-27 17:44:33.854 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=5.85 | totalMs=5.85
2026-04-27 17:44:35.574 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=17:44:35.574
2026-04-27 17:44:35.576 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-27 17:44:35.582 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.31
2026-04-27 17:44:35.586 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-27 17:44:35.589 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=14.46 | totalMs=14.46
2026-04-27 17:44:36.801 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:44:36.801
2026-04-27 17:44:36.825 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=22.91
2026-04-27 17:44:36.828 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=26.45 | totalMs=26.45
2026-04-27 17:44:37.679 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:44:37.679
2026-04-27 17:44:52.313 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:44:52.313
2026-04-27 17:44:52.333 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=19.5
2026-04-27 17:44:52.336 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=22.89 | totalMs=22.89
2026-04-27 17:44:52.930 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:44:52.930
2026-04-27 17:52:07.476 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:52:07.476
2026-04-27 17:52:07.533 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=56.32
2026-04-27 17:52:07.536 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=60.79 | totalMs=60.79
2026-04-27 17:52:08.335 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:52:08.335
2026-04-27 17:52:13.159 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:52:13.159
2026-04-27 17:52:25.920 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=17:52:25.920
2026-04-27 17:52:25.977 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=55.86
2026-04-27 17:52:25.980 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=59.91 | totalMs=59.91
2026-04-27 17:52:26.607 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:52:26.607
2026-04-27 18:16:21.760 | step 1 | route=IT_Ticket | empId=33881 | query called at=18:16:21.760
2026-04-27 18:16:21.788 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=26.89
2026-04-27 18:16:21.792 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-27 18:16:21.796 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-27 18:16:21.800 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-27 18:16:21.815 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_it_Ticket_Details | queryMs=14.45
2026-04-27 18:16:21.819 | step 2 | route=IT_Ticket | empId=33881 | query=VMS_Comp_login_proc | queryMs=3.54
2026-04-27 18:16:21.819 | step 3 | route=IT_Ticket | empId=33881 | apiMs=58.86 | totalMs=58.86
2026-04-27 18:16:21.820 | step 1 | route=IT_Ticket | empId=33881 | query called at=18:16:21.820
2026-04-27 18:16:21.830 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=9.82
2026-04-27 18:16:21.831 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-27 18:16:21.833 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-27 18:16:21.833 | step 3 | route=IT_Ticket | empId=33881 | apiMs=12.89 | totalMs=12.89
2026-04-27 18:16:29.765 | step 1 | route=Ticket_Entry_SPOC_Module | empId=33881 | query called at=18:16:29.765
2026-04-27 18:16:30.208 | step 2 | route=Ticket_Entry_SPOC_Module | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=442.73
2026-04-27 18:16:30.209 | step 3 | route=Ticket_Entry_SPOC_Module | empId=33881 | apiMs=443.97 | totalMs=443.97
2026-04-27 18:16:31.982 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=33881 | query called at=18:16:31.982
2026-04-27 18:16:32.045 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=62.91
2026-04-27 18:16:32.049 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=33881 | apiMs=66.86 | totalMs=66.86
2026-04-27 18:17:16.879 | step 1 | route=IT_TicketPost | empId=33881 | query called at=18:17:16.879
2026-04-27 18:17:16.896 | step 2 | route=IT_TicketPost | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=16.45
2026-04-27 18:17:16.900 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=20.53 | totalMs=20.53
2026-04-27 18:17:16.903 | step 1 | route=IT_TicketPost | empId=33881 | query called at=18:17:16.903
2026-04-27 18:17:16.989 | step 2 | route=IT_TicketPost | empId=33881 | query=IT_Ticket_Save_SPOC | queryMs=83.52
2026-04-27 18:17:17.005 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=101.93 | totalMs=101.93
2026-04-27 18:17:17.005 | step 1 | route=IT_TicketPost | empId=33881 | query called at=18:17:17.005
2026-04-27 18:17:17.054 | step 2 | route=IT_TicketPost | empId=33881 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=48.44
2026-04-27 18:17:17.054 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=49.46 | totalMs=49.46
2026-04-27 18:17:17.055 | step 1 | route=IT_TicketPost | empId=33881 | query called at=18:17:17.055
2026-04-27 18:17:17.063 | step 2 | route=IT_TicketPost | empId=33881 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.87
2026-04-27 18:17:17.063 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=7.96 | totalMs=7.96
2026-04-27 18:17:17.332 | step 1 | route=IT_Ticket | empId=33881 | query called at=18:17:17.332
2026-04-27 18:17:17.349 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=16.07
2026-04-27 18:17:17.357 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=7.8
2026-04-27 18:17:17.366 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-04-27 18:17:17.374 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-04-27 18:17:17.382 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_it_Ticket_Details | queryMs=8.03
2026-04-27 18:17:17.391 | step 2 | route=IT_Ticket | empId=33881 | query=VMS_Comp_login_proc | queryMs=8.11
2026-04-27 18:17:17.391 | step 3 | route=IT_Ticket | empId=33881 | apiMs=59.03 | totalMs=59.03
2026-04-27 18:17:17.392 | step 1 | route=IT_Ticket | empId=33881 | query called at=18:17:17.392
2026-04-27 18:17:17.396 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=3.81
2026-04-27 18:17:17.398 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-27 18:17:17.399 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-27 18:17:17.399 | step 3 | route=IT_Ticket | empId=33881 | apiMs=7.16 | totalMs=7.16
2026-04-27 18:23:44.138 | step 1 | route=IT_Ticket | empId=51052 | query called at=18:23:44.138
2026-04-27 18:23:44.150 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-04-27 18:23:44.152 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-04-27 18:23:44.154 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-27 18:23:44.155 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-27 18:23:44.157 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-04-27 18:23:44.159 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=1.27
2026-04-27 18:23:44.159 | step 3 | route=IT_Ticket | empId=51052 | apiMs=20.87 | totalMs=20.87
2026-04-27 18:23:44.160 | step 1 | route=IT_Ticket | empId=51052 | query called at=18:23:44.160
2026-04-27 18:23:44.162 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-27 18:23:44.163 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-27 18:23:44.165 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-27 18:23:44.165 | step 3 | route=IT_Ticket | empId=51052 | apiMs=5.22 | totalMs=5.22
2026-04-27 18:23:54.001 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=18:23:54.001
2026-04-27 18:23:54.056 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=54.95
2026-04-27 18:23:54.060 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=59.09 | totalMs=59.09
2026-04-27 18:23:58.411 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=18:23:58.411
2026-04-27 18:23:58.466 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=54.24
2026-04-27 18:23:58.469 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=58.50 | totalMs=58.50
2026-04-27 18:25:17.213 | step 1 | route=IT_TicketPost | empId=51052 | query called at=18:25:17.213
2026-04-27 18:25:17.241 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=26.65
2026-04-27 18:25:17.244 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=30.89 | totalMs=30.89
2026-04-27 18:25:17.247 | step 1 | route=IT_TicketPost | empId=51052 | query called at=18:25:17.247
2026-04-27 18:25:17.283 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=33.54
2026-04-27 18:25:17.286 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=39.10 | totalMs=39.10
2026-04-27 18:25:17.287 | step 1 | route=IT_TicketPost | empId=51052 | query called at=18:25:17.287
2026-04-27 18:25:17.289 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-27 18:25:17.289 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=2.68 | totalMs=2.68
2026-04-27 18:25:17.290 | step 1 | route=IT_TicketPost | empId=51052 | query called at=18:25:17.290
2026-04-27 18:25:17.291 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-27 18:25:17.292 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=1.86 | totalMs=1.86
2026-04-27 18:25:17.538 | step 1 | route=IT_Ticket | empId=51052 | query called at=18:25:17.538
2026-04-27 18:25:17.549 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-27 18:25:17.551 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-27 18:25:17.553 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-04-27 18:25:17.555 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-04-27 18:25:17.557 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=1.74
2026-04-27 18:25:17.559 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=1.81
2026-04-27 18:25:17.560 | step 3 | route=IT_Ticket | empId=51052 | apiMs=21.50 | totalMs=21.50
2026-04-27 18:25:17.560 | step 1 | route=IT_Ticket | empId=51052 | query called at=18:25:17.560
2026-04-27 18:25:17.563 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.76
2026-04-27 18:25:17.564 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-27 18:25:17.566 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-27 18:25:17.566 | step 3 | route=IT_Ticket | empId=51052 | apiMs=6.05 | totalMs=6.05
2026-04-28 08:59:14.205 | step 1 | route=IT_Ticket | empId=12993 | query called at=08:59:14.205
2026-04-28 08:59:14.322 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=116.03
2026-04-28 08:59:14.326 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-28 08:59:14.330 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-28 08:59:14.372 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=39.04
2026-04-28 08:59:14.428 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=54.9
2026-04-28 08:59:14.434 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=6.17
2026-04-28 08:59:14.435 | step 3 | route=IT_Ticket | empId=12993 | apiMs=229.52 | totalMs=229.52
2026-04-28 08:59:14.435 | step 1 | route=IT_Ticket | empId=12993 | query called at=08:59:14.435
2026-04-28 08:59:14.484 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=48.02
2026-04-28 08:59:14.497 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=12.24
2026-04-28 08:59:14.508 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=10.88
2026-04-28 08:59:14.508 | step 3 | route=IT_Ticket | empId=12993 | apiMs=73.04 | totalMs=73.04
2026-04-28 08:59:19.394 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=08:59:19.394
2026-04-28 08:59:19.642 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=247.11
2026-04-28 08:59:19.643 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=248.28 | totalMs=248.28
2026-04-28 08:59:22.019 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=08:59:22.019
2026-04-28 08:59:22.070 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=50.56
2026-04-28 08:59:22.070 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=51.67 | totalMs=51.67
2026-04-28 08:59:59.166 | step 1 | route=IT_TicketPost | empId=12993 | query called at=08:59:59.166
2026-04-28 08:59:59.177 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-04-28 08:59:59.180 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=14.68 | totalMs=14.68
2026-04-28 08:59:59.183 | step 1 | route=IT_TicketPost | empId=12993 | query called at=08:59:59.183
2026-04-28 08:59:59.292 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=105.63
2026-04-28 08:59:59.294 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=110.32 | totalMs=110.32
2026-04-28 08:59:59.294 | step 1 | route=IT_TicketPost | empId=12993 | query called at=08:59:59.294
2026-04-28 08:59:59.296 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-04-28 08:59:59.297 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.50 | totalMs=2.50
2026-04-28 08:59:59.297 | step 1 | route=IT_TicketPost | empId=12993 | query called at=08:59:59.297
2026-04-28 08:59:59.299 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-28 08:59:59.299 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=1.89 | totalMs=1.89
2026-04-28 09:00:01.399 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:00:01.399
2026-04-28 09:00:01.410 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-28 09:00:01.412 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-28 09:00:01.413 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-28 09:00:01.415 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-28 09:00:01.416 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-28 09:00:01.423 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=5.58
2026-04-28 09:00:01.423 | step 3 | route=IT_Ticket | empId=12993 | apiMs=23.67 | totalMs=23.67
2026-04-28 09:00:01.424 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:00:01.424
2026-04-28 09:00:01.425 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-28 09:00:01.427 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-28 09:00:01.428 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-28 09:00:01.429 | step 3 | route=IT_Ticket | empId=12993 | apiMs=5.03 | totalMs=5.03
2026-04-28 09:02:57.386 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:02:57.386
2026-04-28 09:02:57.402 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=15.65
2026-04-28 09:02:57.411 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-04-28 09:02:57.420 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-04-28 09:02:57.429 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8.57
2026-04-28 09:02:57.438 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=9.09
2026-04-28 09:02:57.450 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=11.91
2026-04-28 09:02:57.451 | step 3 | route=IT_Ticket | empId=51120 | apiMs=64.74 | totalMs=64.74
2026-04-28 09:02:57.451 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:02:57.451
2026-04-28 09:02:57.459 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=6.97
2026-04-28 09:02:57.467 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-04-28 09:02:57.476 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.35
2026-04-28 09:02:57.476 | step 3 | route=IT_Ticket | empId=51120 | apiMs=25.13 | totalMs=25.13
2026-04-28 09:03:03.628 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:03:03.628
2026-04-28 09:03:04.190 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=561.04
2026-04-28 09:03:04.194 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=565.18 | totalMs=565.18
2026-04-28 09:03:09.189 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:03:09.189
2026-04-28 09:03:09.216 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=26.6
2026-04-28 09:03:09.219 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=30.52 | totalMs=30.52
2026-04-28 09:04:06.238 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:04:06.238
2026-04-28 09:04:06.249 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-28 09:04:06.253 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-04-28 09:04:06.257 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-28 09:04:06.262 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-28 09:04:06.263 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-28 09:04:06.270 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=6.49
2026-04-28 09:04:06.271 | step 3 | route=IT_Ticket | empId=51120 | apiMs=32.61 | totalMs=32.61
2026-04-28 09:04:06.271 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:04:06.271
2026-04-28 09:04:06.273 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-28 09:04:06.275 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-28 09:04:06.276 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-28 09:04:06.277 | step 3 | route=IT_Ticket | empId=51120 | apiMs=5.30 | totalMs=5.30
2026-04-28 09:04:12.837 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:04:12.837
2026-04-28 09:04:13.567 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=729.73
2026-04-28 09:04:13.568 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=731.06 | totalMs=731.06
2026-04-28 09:04:15.640 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:04:15.640
2026-04-28 09:04:15.650 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-28 09:04:15.654 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=14.05 | totalMs=14.05
2026-04-28 09:04:33.917 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:04:33.917
2026-04-28 09:04:33.935 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=17.9
2026-04-28 09:04:33.939 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=22.06 | totalMs=22.06
2026-04-28 09:04:33.942 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:04:33.942
2026-04-28 09:04:34.007 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=61.95
2026-04-28 09:04:34.019 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=77.62 | totalMs=77.62
2026-04-28 09:04:34.020 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:04:34.020
2026-04-28 09:04:34.029 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-04-28 09:04:34.029 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=9.41 | totalMs=9.41
2026-04-28 09:04:35.810 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:04:35.810
2026-04-28 09:04:35.820 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-28 09:04:35.822 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-28 09:04:35.823 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-28 09:04:35.825 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-28 09:04:35.826 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-28 09:04:35.833 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=6.09
2026-04-28 09:04:35.833 | step 3 | route=IT_Ticket | empId=51120 | apiMs=23.44 | totalMs=23.44
2026-04-28 09:04:35.834 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:04:35.834
2026-04-28 09:04:35.835 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-28 09:04:35.837 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-28 09:04:35.838 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-28 09:04:35.839 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.76 | totalMs=4.76
2026-04-28 09:05:09.255 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:05:09.255
2026-04-28 09:05:09.267 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.37
2026-04-28 09:05:09.271 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-28 09:05:09.276 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-28 09:05:09.280 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-28 09:05:09.281 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-28 09:05:09.283 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.09
2026-04-28 09:05:09.283 | step 3 | route=IT_Ticket | empId=51120 | apiMs=28.42 | totalMs=28.42
2026-04-28 09:05:09.284 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:05:09.284
2026-04-28 09:05:09.286 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-28 09:05:09.287 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-28 09:05:09.288 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-28 09:05:09.289 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.74 | totalMs=4.74
2026-04-28 09:05:17.992 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:05:17.992
2026-04-28 09:05:18.242 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=249.75
2026-04-28 09:05:18.245 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=253.55 | totalMs=253.55
2026-04-28 09:05:21.810 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:05:21.810
2026-04-28 09:05:21.852 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=41.45
2026-04-28 09:05:21.855 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=45.39 | totalMs=45.39
2026-04-28 09:05:23.372 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:05:23.372
2026-04-28 09:05:23.388 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=14.72
2026-04-28 09:05:23.390 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=18.23 | totalMs=18.23
2026-04-28 09:05:52.772 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:05:52.772
2026-04-28 09:05:52.782 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-04-28 09:05:52.782 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=10.70 | totalMs=10.70
2026-04-28 09:05:52.783 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:05:52.783
2026-04-28 09:05:52.792 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=8.33
2026-04-28 09:05:52.793 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=10.23 | totalMs=10.23
2026-04-28 09:05:52.794 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:05:52.794
2026-04-28 09:05:52.796 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-28 09:05:52.796 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.14 | totalMs=2.14
2026-04-28 09:05:55.280 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:05:55.280
2026-04-28 09:05:55.290 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-28 09:05:55.292 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-28 09:05:55.293 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-28 09:05:55.294 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-28 09:05:55.296 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-28 09:05:55.297 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=0.95
2026-04-28 09:05:55.297 | step 3 | route=IT_Ticket | empId=51120 | apiMs=17.40 | totalMs=17.40
2026-04-28 09:05:55.298 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:05:55.298
2026-04-28 09:05:55.299 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-28 09:05:55.300 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-28 09:05:55.301 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-28 09:05:55.302 | step 3 | route=IT_Ticket | empId=51120 | apiMs=3.73 | totalMs=3.73
2026-04-28 09:46:28.203 | step 1 | route=IT_Ticket | empId=49380 | query called at=09:46:28.203
2026-04-28 09:46:28.249 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=44.77
2026-04-28 09:46:28.250 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-28 09:46:28.252 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-28 09:46:28.254 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-28 09:46:28.311 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=57.28
2026-04-28 09:46:28.318 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=6.13
2026-04-28 09:46:28.318 | step 3 | route=IT_Ticket | empId=49380 | apiMs=114.98 | totalMs=114.98
2026-04-28 09:46:28.319 | step 1 | route=IT_Ticket | empId=49380 | query called at=09:46:28.319
2026-04-28 09:46:28.338 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=18.6
2026-04-28 09:46:28.339 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-28 09:46:28.341 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-28 09:46:28.341 | step 3 | route=IT_Ticket | empId=49380 | apiMs=22.68 | totalMs=22.68
2026-04-28 09:47:07.250 | step 1 | route=HW_TicketFun | empId= | query called at=09:47:07.250
2026-04-28 09:47:07.263 | step 2 | route=HW_TicketFun | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=11.55
2026-04-28 09:47:07.266 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.06 | totalMs=16.06
2026-04-28 09:47:30.870 | step 1 | route=HW_TicketPost | empId=49380 | query called at=09:47:30.870
2026-04-28 09:47:30.939 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=67.89
2026-04-28 09:47:30.942 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=71.75 | totalMs=71.75
2026-04-28 09:47:30.945 | step 1 | route=HW_TicketPost | empId=49380 | query called at=09:47:30.945
2026-04-28 09:47:31.015 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=66.83
2026-04-28 09:47:31.015 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=70.16 | totalMs=70.16
2026-04-28 09:47:31.016 | step 1 | route=HW_TicketPost | empId=49380 | query called at=09:47:31.016
2026-04-28 09:47:31.021 | step 2 | route=HW_TicketPost | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=4.89
2026-04-28 09:47:31.022 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=5.65 | totalMs=5.65
2026-04-28 09:47:31.022 | step 1 | route=HW_TicketPost | empId=49380 | query called at=09:47:31.022
2026-04-28 09:47:31.164 | step 2 | route=HW_TicketPost | empId=49380 | query=hw_ticket_save_proc_kpi | queryMs=141.41
2026-04-28 09:47:31.166 | step 3 | route=HW_TicketPost | empId=49380 | apiMs=143.64 | totalMs=143.64
2026-04-28 09:47:31.421 | step 1 | route=IT_Ticket | empId=49380 | query called at=09:47:31.421
2026-04-28 09:47:31.438 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=13.93
2026-04-28 09:47:31.442 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-28 09:47:31.444 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-28 09:47:31.607 | step 2 | route=IT_Ticket | empId=49380 | query=KPI_IT_Ticket_Details_New | queryMs=163.07
2026-04-28 09:47:31.609 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-04-28 09:47:31.615 | step 2 | route=IT_Ticket | empId=49380 | query=VMS_Comp_login_proc | queryMs=5.92
2026-04-28 09:47:31.616 | step 3 | route=IT_Ticket | empId=49380 | apiMs=194.51 | totalMs=194.51
2026-04-28 09:47:31.616 | step 1 | route=IT_Ticket | empId=49380 | query called at=09:47:31.616
2026-04-28 09:47:31.618 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-04-28 09:47:31.620 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-28 09:47:31.621 | step 2 | route=IT_Ticket | empId=49380 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-28 09:47:31.621 | step 3 | route=IT_Ticket | empId=49380 | apiMs=5.04 | totalMs=5.04
2026-04-28 10:04:39.840 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:04:39.840
2026-04-28 10:04:40.025 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=185.09
2026-04-28 10:04:40.026 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=186.28 | totalMs=186.28
2026-04-28 10:04:41.085 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:04:41.085
2026-04-28 10:05:02.264 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:05:02.264
2026-04-28 10:05:02.303 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=38.26
2026-04-28 10:05:02.309 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.51
2026-04-28 10:05:02.328 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=14.29
2026-04-28 10:05:02.334 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.51
2026-04-28 10:05:02.336 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=71.96 | totalMs=71.96
2026-04-28 10:05:02.336 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:05:02.336
2026-04-28 10:05:02.338 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-28 10:05:02.340 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-28 10:05:02.341 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-28 10:05:02.342 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.76 | totalMs=5.76
2026-04-28 10:05:04.551 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:05:04.551
2026-04-28 10:05:04.554 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-04-28 10:05:04.555 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-28 10:05:04.557 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-04-28 10:05:04.557 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.18 | totalMs=6.18
2026-04-28 10:05:05.731 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:05:05.731
2026-04-28 10:05:05.734 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-04-28 10:05:05.735 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-28 10:05:05.737 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-04-28 10:05:05.737 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.44 | totalMs=5.44
2026-04-28 10:05:07.155 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:05:07.155
2026-04-28 10:05:07.157 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-28 10:05:07.159 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-28 10:05:07.160 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-28 10:05:07.161 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.62 | totalMs=5.62
2026-04-28 10:05:08.799 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:05:08.799
2026-04-28 10:05:08.834 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=34.85
2026-04-28 10:05:08.835 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=35.88 | totalMs=35.88
2026-04-28 10:05:09.459 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:05:09.459
2026-04-28 10:07:19.183 | step 1 | route=IT_Ticket | empId=52188 | query called at=10:07:19.183
2026-04-28 10:07:19.225 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=41.69
2026-04-28 10:07:19.230 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-28 10:07:19.234 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-28 10:07:19.238 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-28 10:07:19.296 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=57.55
2026-04-28 10:07:19.303 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=6.71
2026-04-28 10:07:19.303 | step 3 | route=IT_Ticket | empId=52188 | apiMs=120.25 | totalMs=120.25
2026-04-28 10:07:19.304 | step 1 | route=IT_Ticket | empId=52188 | query called at=10:07:19.304
2026-04-28 10:07:19.323 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=18.89
2026-04-28 10:07:19.324 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-28 10:07:19.326 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-28 10:07:19.326 | step 3 | route=IT_Ticket | empId=52188 | apiMs=22.43 | totalMs=22.43
2026-04-28 10:07:31.035 | step 1 | route=HW_Ticket_Report | empId=47727 | query called at=10:07:31.035
2026-04-28 10:07:31.075 | step 2 | route=HW_Ticket_Report | empId=47727 | query=hw_ticket_report_kpi_proc | queryMs=39.49
2026-04-28 10:07:31.078 | step 3 | route=HW_Ticket_Report | empId=47727 | apiMs=43.42 | totalMs=43.42
2026-04-28 10:07:32.943 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:07:32.943
2026-04-28 10:07:32.970 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=26.66
2026-04-28 10:07:32.973 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=30.46 | totalMs=30.46
2026-04-28 10:07:33.507 | step 4 | route=pageRenderd | empId=47727 | Page=HW TICKET REPORT | page fully loaded at : 10:07:33.507
2026-04-28 10:07:33.834 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:07:33.834
2026-04-28 10:07:41.200 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:07:41.200
2026-04-28 10:07:41.211 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-28 10:07:41.216 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-28 10:07:41.220 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-28 10:07:41.224 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-28 10:07:41.225 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-28 10:07:41.232 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=6.03
2026-04-28 10:07:41.232 | step 3 | route=IT_Ticket | empId=47727 | apiMs=31.57 | totalMs=31.57
2026-04-28 10:07:41.233 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:07:41.233
2026-04-28 10:07:41.234 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-28 10:07:41.235 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-28 10:07:41.236 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-28 10:07:41.237 | step 3 | route=IT_Ticket | empId=47727 | apiMs=4.18 | totalMs=4.18
2026-04-28 10:07:58.999 | step 1 | route=HW_TicketFun | empId= | query called at=10:07:58.999
2026-04-28 10:07:59.011 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=10.93
2026-04-28 10:07:59.011 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.01 | totalMs=12.01
2026-04-28 10:08:08.872 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:08.872
2026-04-28 10:08:08.901 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=28.21
2026-04-28 10:08:08.901 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=29.43 | totalMs=29.43
2026-04-28 10:08:08.902 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:08.902
2026-04-28 10:08:08.904 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-04-28 10:08:08.904 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.28 | totalMs=2.28
2026-04-28 10:08:08.905 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:08.905
2026-04-28 10:08:08.907 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-04-28 10:08:08.907 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.25 | totalMs=2.25
2026-04-28 10:08:08.908 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:08.908
2026-04-28 10:08:08.925 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=16.13 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, NEED TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=NEED TONER,@severity=1,@compid=5,@date=28-Apr-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-04-28 10:08:08.932 | step 5 | route=HW_TicketPost | empId=47727 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, NEED TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=NEED TONER,@severity=1,@compid=5,@date=28-Apr-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-04-28 10:08:09.169 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:08:09.169
2026-04-28 10:08:09.179 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-04-28 10:08:09.181 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-28 10:08:09.183 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-28 10:08:09.184 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-28 10:08:09.185 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1
2026-04-28 10:08:09.187 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=1.18
2026-04-28 10:08:09.187 | step 3 | route=IT_Ticket | empId=47727 | apiMs=18.46 | totalMs=18.46
2026-04-28 10:08:09.188 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:08:09.188
2026-04-28 10:08:09.189 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-28 10:08:09.191 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-28 10:08:09.192 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-28 10:08:09.192 | step 3 | route=IT_Ticket | empId=47727 | apiMs=4.44 | totalMs=4.44
2026-04-28 10:08:17.324 | step 1 | route=HW_TicketFun | empId= | query called at=10:08:17.324
2026-04-28 10:08:17.335 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=9.87
2026-04-28 10:08:17.335 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.08 | totalMs=11.08
2026-04-28 10:08:35.317 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:35.317
2026-04-28 10:08:35.358 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=40.88
2026-04-28 10:08:35.358 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=41.96 | totalMs=41.96
2026-04-28 10:08:35.359 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:35.359
2026-04-28 10:08:35.363 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.04
2026-04-28 10:08:35.363 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=4.29 | totalMs=4.29
2026-04-28 10:08:35.364 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:35.364
2026-04-28 10:08:35.365 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-28 10:08:35.366 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=1.60 | totalMs=1.60
2026-04-28 10:08:35.366 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:35.366
2026-04-28 10:08:35.372 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=5.63 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, REFILL THE TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=REFILL THE TONER,@severity=1,@compid=5,@date=28-Apr-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-04-28 10:08:35.380 | step 5 | route=HW_TicketPost | empId=47727 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, REFILL THE TONER, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=REFILL THE TONER,@severity=1,@compid=5,@date=28-Apr-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-04-28 10:08:35.608 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:08:35.608
2026-04-28 10:08:35.620 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=11.63
2026-04-28 10:08:35.624 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=3.94
2026-04-28 10:08:35.628 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=2.74
2026-04-28 10:08:35.629 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-28 10:08:35.631 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-28 10:08:35.636 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=4.93
2026-04-28 10:08:35.636 | step 3 | route=IT_Ticket | empId=47727 | apiMs=28.54 | totalMs=28.54
2026-04-28 10:08:35.637 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:08:35.637
2026-04-28 10:08:35.638 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-28 10:08:35.643 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=4.79
2026-04-28 10:08:35.645 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-28 10:08:35.645 | step 3 | route=IT_Ticket | empId=47727 | apiMs=7.89 | totalMs=7.89
2026-04-28 10:08:46.692 | step 1 | route=HW_TicketFun | empId= | query called at=10:08:46.692
2026-04-28 10:08:46.704 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=10.72
2026-04-28 10:08:46.707 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.95 | totalMs=14.95
2026-04-28 10:09:16.505 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:09:16.505
2026-04-28 10:09:16.538 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=32.27
2026-04-28 10:09:16.557 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.54
2026-04-28 10:09:16.563 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-04-28 10:09:16.579 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.59
2026-04-28 10:09:16.596 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=14.13
2026-04-28 10:09:16.599 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=93.97 | totalMs=93.97
2026-04-28 10:09:16.599 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:09:16.599
2026-04-28 10:09:16.602 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-04-28 10:09:16.603 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-28 10:09:16.605 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-28 10:09:16.605 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.59 | totalMs=5.59
2026-04-28 10:09:16.606 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:09:16.606
2026-04-28 10:09:16.607 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-28 10:09:16.608 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-28 10:09:16.610 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-28 10:09:16.610 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.41 | totalMs=4.41
2026-04-28 10:09:16.611 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:09:16.611
2026-04-28 10:09:16.613 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-28 10:09:16.614 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-28 10:09:16.615 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-28 10:09:16.616 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.99 | totalMs=4.99
2026-04-28 10:09:16.616 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:09:16.616
2026-04-28 10:09:16.618 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-28 10:09:16.619 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-28 10:09:16.621 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-28 10:09:16.621 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.20 | totalMs=5.20
2026-04-28 10:09:16.622 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:09:16.622
2026-04-28 10:09:16.623 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-28 10:09:16.625 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-28 10:09:16.626 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-28 10:09:16.626 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.44 | totalMs=4.44
2026-04-28 10:09:16.939 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:09:16.939
2026-04-28 10:09:16.974 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=34.36
2026-04-28 10:09:16.974 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=35.39 | totalMs=35.39
2026-04-28 10:09:17.794 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:09:17.794
2026-04-28 10:11:52.823 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:11:52.823
2026-04-28 10:11:52.909 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=85.28
2026-04-28 10:11:52.910 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=86.48 | totalMs=86.48
2026-04-28 10:11:52.910 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:11:52.910
2026-04-28 10:11:52.913 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-28 10:11:52.913 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.73 | totalMs=2.73
2026-04-28 10:11:52.914 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:11:52.914
2026-04-28 10:11:52.918 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=3.56
2026-04-28 10:11:52.918 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=4.42 | totalMs=4.42
2026-04-28 10:11:52.919 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:11:52.919
2026-04-28 10:11:52.923 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=4.32 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, Need Toner, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=Need Toner,@severity=1,@compid=5,@date=28-Apr-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-04-28 10:11:52.934 | step 5 | route=HW_TicketPost | empId=47727 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, Need Toner, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=Need Toner,@severity=1,@compid=5,@date=28-Apr-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-04-28 10:11:53.233 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:11:53.233
2026-04-28 10:11:53.289 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=55.88
2026-04-28 10:11:53.294 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=4.52
2026-04-28 10:11:53.295 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-28 10:11:53.297 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-28 10:11:53.302 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=5.37
2026-04-28 10:11:53.311 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=8.01
2026-04-28 10:11:53.311 | step 3 | route=IT_Ticket | empId=47727 | apiMs=78.53 | totalMs=78.53
2026-04-28 10:11:53.312 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:11:53.312
2026-04-28 10:11:53.317 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=4.66
2026-04-28 10:11:53.319 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-04-28 10:11:53.320 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-28 10:11:53.320 | step 3 | route=IT_Ticket | empId=47727 | apiMs=8.51 | totalMs=8.51
2026-04-28 10:12:29.554 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:12:29.554
2026-04-28 10:12:29.571 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=17.09
2026-04-28 10:12:29.584 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=8.99
2026-04-28 10:12:29.596 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-04-28 10:12:29.605 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=5.44
2026-04-28 10:12:29.614 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=8.29
2026-04-28 10:12:29.623 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=8.54
2026-04-28 10:12:29.623 | step 3 | route=IT_Ticket | empId=47727 | apiMs=69.37 | totalMs=69.37
2026-04-28 10:12:29.624 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:12:29.624
2026-04-28 10:12:29.631 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=7.06
2026-04-28 10:12:29.640 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-28 10:12:29.648 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-28 10:12:29.649 | step 3 | route=IT_Ticket | empId=47727 | apiMs=25.16 | totalMs=25.16
2026-04-28 10:12:40.689 | step 1 | route=HW_TicketFun | empId= | query called at=10:12:40.689
2026-04-28 10:12:40.700 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=9.96
2026-04-28 10:12:40.703 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.01 | totalMs=14.01
2026-04-28 10:12:59.617 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:12:59.617
2026-04-28 10:12:59.648 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=31.02
2026-04-28 10:12:59.649 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=32.18 | totalMs=32.18
2026-04-28 10:12:59.650 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:12:59.650
2026-04-28 10:12:59.652 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-28 10:12:59.652 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.87 | totalMs=2.87
2026-04-28 10:12:59.653 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:12:59.653
2026-04-28 10:12:59.655 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-28 10:12:59.655 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=1.85 | totalMs=1.85
2026-04-28 10:12:59.655 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:12:59.655
2026-04-28 10:12:59.662 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=5.75 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, Refill toner, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=Refill toner,@severity=1,@compid=5,@date=28-Apr-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-04-28 10:12:59.669 | step 5 | route=HW_TicketPost | empId=47727 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, Refill toner, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=Refill toner,@severity=1,@compid=5,@date=28-Apr-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-04-28 10:12:59.969 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:12:59.969
2026-04-28 10:12:59.980 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-28 10:12:59.982 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-28 10:12:59.983 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-28 10:12:59.985 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-28 10:12:59.986 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-28 10:12:59.988 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-28 10:12:59.988 | step 3 | route=IT_Ticket | empId=47727 | apiMs=19.07 | totalMs=19.07
2026-04-28 10:12:59.989 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:12:59.989
2026-04-28 10:12:59.991 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-28 10:12:59.992 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-28 10:12:59.993 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-28 10:12:59.994 | step 3 | route=IT_Ticket | empId=47727 | apiMs=4.73 | totalMs=4.73
2026-04-28 10:13:47.492 | step 1 | route=HW_TicketFun | empId= | query called at=10:13:47.492
2026-04-28 10:13:47.510 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=17.46
2026-04-28 10:13:47.514 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=21.63 | totalMs=21.63
2026-04-28 10:14:31.762 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:14:31.762
2026-04-28 10:14:31.804 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=41.24
2026-04-28 10:14:31.807 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=45.49 | totalMs=45.49
2026-04-28 10:14:31.810 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:14:31.810
2026-04-28 10:14:31.820 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.21
2026-04-28 10:14:31.821 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=10.34 | totalMs=10.34
2026-04-28 10:14:31.821 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:14:31.821
2026-04-28 10:14:31.829 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=7.22
2026-04-28 10:14:31.829 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=8.02 | totalMs=8.02
2026-04-28 10:14:31.830 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:14:31.830
2026-04-28 10:14:31.837 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=6.36 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, Need Toner, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=Need Toner,@severity=1,@compid=5,@date=28-Apr-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-04-28 10:14:31.852 | step 5 | route=HW_TicketPost | empId=47727 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 4, Need Toner, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=4,@issue_Describ=Need Toner,@severity=1,@compid=5,@date=28-Apr-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-04-28 10:14:32.128 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:14:32.128
2026-04-28 10:14:32.139 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-28 10:14:32.141 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-28 10:14:32.142 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-28 10:14:32.144 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-28 10:14:32.145 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-28 10:14:32.147 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=1.12
2026-04-28 10:14:32.147 | step 3 | route=IT_Ticket | empId=47727 | apiMs=18.44 | totalMs=18.44
2026-04-28 10:14:32.147 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:14:32.147
2026-04-28 10:14:32.149 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-28 10:14:32.150 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-28 10:14:32.151 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-28 10:14:32.152 | step 3 | route=IT_Ticket | empId=47727 | apiMs=4.35 | totalMs=4.35
2026-04-28 10:14:50.931 | step 1 | route=HW_TicketFun | empId= | query called at=10:14:50.931
2026-04-28 10:14:50.942 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=9.79
2026-04-28 10:14:50.945 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.09 | totalMs=14.09
2026-04-28 10:15:03.963 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:15:03.963
2026-04-28 10:15:03.992 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=28.95
2026-04-28 10:15:03.996 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=32.95 | totalMs=32.95
2026-04-28 10:15:03.999 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:15:03.999
2026-04-28 10:15:04.003 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-28 10:15:04.004 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=4.99 | totalMs=4.99
2026-04-28 10:15:04.004 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:15:04.004
2026-04-28 10:15:04.006 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-28 10:15:04.006 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=1.88 | totalMs=1.88
2026-04-28 10:15:04.007 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:15:04.007
2026-04-28 10:15:04.055 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=47.18
2026-04-28 10:15:04.058 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=51.47 | totalMs=51.47
2026-04-28 10:15:04.315 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:15:04.315
2026-04-28 10:15:04.325 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-04-28 10:15:04.326 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-28 10:15:04.327 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-28 10:15:04.329 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-28 10:15:04.330 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-04-28 10:15:04.331 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=0.99
2026-04-28 10:15:04.332 | step 3 | route=IT_Ticket | empId=47727 | apiMs=17.23 | totalMs=17.23
2026-04-28 10:15:04.332 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:15:04.332
2026-04-28 10:15:04.334 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-28 10:15:04.335 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-28 10:15:04.336 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-28 10:15:04.336 | step 3 | route=IT_Ticket | empId=47727 | apiMs=3.98 | totalMs=3.98
2026-04-28 10:17:48.055 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:17:48.055
2026-04-28 10:17:48.097 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=41.64
2026-04-28 10:17:48.099 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-28 10:17:48.100 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-28 10:17:48.102 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-28 10:17:48.103 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-04-28 10:17:48.110 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=6.33
2026-04-28 10:17:48.110 | step 3 | route=IT_Ticket | empId=51700 | apiMs=55.93 | totalMs=55.93
2026-04-28 10:17:48.111 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:17:48.111
2026-04-28 10:17:48.131 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=19.08
2026-04-28 10:17:48.132 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-28 10:17:48.134 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-28 10:17:48.134 | step 3 | route=IT_Ticket | empId=51700 | apiMs=22.98 | totalMs=22.98
2026-04-28 10:17:53.347 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=10:17:53.347
2026-04-28 10:17:53.723 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=376.06
2026-04-28 10:17:53.724 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=377.18 | totalMs=377.18
2026-04-28 10:17:54.939 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=10:17:54.939
2026-04-28 10:17:54.950 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-04-28 10:17:54.954 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=14.27 | totalMs=14.27
2026-04-28 10:18:20.370 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:18:20.370
2026-04-28 10:18:20.382 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=12.1
2026-04-28 10:18:20.383 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=13.26 | totalMs=13.26
2026-04-28 10:18:20.384 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:18:20.384
2026-04-28 10:18:20.430 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=45.64
2026-04-28 10:18:20.432 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=48.27 | totalMs=48.27
2026-04-28 10:18:20.432 | step 1 | route=IT_TicketPost | empId=51700 | query called at=10:18:20.432
2026-04-28 10:18:20.447 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.8
2026-04-28 10:18:20.447 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=15.04 | totalMs=15.04
2026-04-28 10:18:23.355 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:18:23.355
2026-04-28 10:18:23.365 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-04-28 10:18:23.367 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-28 10:18:23.368 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-28 10:18:23.370 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-28 10:18:23.371 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-28 10:18:23.380 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=8.17
2026-04-28 10:18:23.380 | step 3 | route=IT_Ticket | empId=51700 | apiMs=24.95 | totalMs=24.95
2026-04-28 10:18:23.381 | step 1 | route=IT_Ticket | empId=51700 | query called at=10:18:23.381
2026-04-28 10:18:23.383 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-04-28 10:18:23.384 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-28 10:18:23.386 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-28 10:18:23.386 | step 3 | route=IT_Ticket | empId=51700 | apiMs=5.21 | totalMs=5.21
2026-04-28 10:18:34.099 | step 1 | route=IT_Ticket | empId=48724 | query called at=10:18:34.099
2026-04-28 10:18:34.109 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-04-28 10:18:34.111 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-28 10:18:34.112 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-28 10:18:34.113 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-28 10:18:34.114 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_it_Ticket_Details | queryMs=0.76
2026-04-28 10:18:34.118 | step 2 | route=IT_Ticket | empId=48724 | query=VMS_Comp_login_proc | queryMs=3.48
2026-04-28 10:18:34.118 | step 3 | route=IT_Ticket | empId=48724 | apiMs=19.51 | totalMs=19.51
2026-04-28 10:18:34.119 | step 1 | route=IT_Ticket | empId=48724 | query called at=10:18:34.119
2026-04-28 10:18:34.120 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-28 10:18:34.122 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-28 10:18:34.123 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-04-28 10:18:34.123 | step 3 | route=IT_Ticket | empId=48724 | apiMs=3.96 | totalMs=3.96
2026-04-28 10:18:51.488 | step 1 | route=HW_TicketFun | empId= | query called at=10:18:51.488
2026-04-28 10:18:51.553 | step 2 | route=HW_TicketFun | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=63.76
2026-04-28 10:18:51.553 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=65.11 | totalMs=65.11
2026-04-28 10:21:27.939 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:21:27.939
2026-04-28 10:21:27.990 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=50.86
2026-04-28 10:21:27.994 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=54.86 | totalMs=54.86
2026-04-28 10:21:28.557 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:21:28.557
2026-04-28 10:21:32.577 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:21:32.577
2026-04-28 10:21:32.629 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=50.66
2026-04-28 10:21:32.636 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=58.88 | totalMs=58.88
2026-04-28 10:21:32.639 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=10:21:32.639
2026-04-28 10:21:32.667 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.61
2026-04-28 10:21:32.668 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-28 10:21:32.670 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-28 10:21:32.670 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=30.78 | totalMs=30.78
2026-04-28 10:21:36.185 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=10:21:36.185
2026-04-28 10:21:36.210 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=24.57
2026-04-28 10:21:36.211 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=25.59 | totalMs=25.59
2026-04-28 10:21:36.627 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:21:36.627
2026-04-28 10:22:16.578 | step 1 | route=HW_TicketPost | empId=48724 | query called at=10:22:16.578
2026-04-28 10:22:16.655 | step 2 | route=HW_TicketPost | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=75.8
2026-04-28 10:22:16.659 | step 3 | route=HW_TicketPost | empId=48724 | apiMs=80.56 | totalMs=80.56
2026-04-28 10:22:16.662 | step 1 | route=HW_TicketPost | empId=48724 | query called at=10:22:16.662
2026-04-28 10:22:16.668 | step 2 | route=HW_TicketPost | empId=48724 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.78
2026-04-28 10:22:16.668 | step 3 | route=HW_TicketPost | empId=48724 | apiMs=6.17 | totalMs=6.17
2026-04-28 10:22:16.669 | step 1 | route=HW_TicketPost | empId=48724 | query called at=10:22:16.669
2026-04-28 10:22:16.671 | step 2 | route=HW_TicketPost | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-28 10:22:16.671 | step 3 | route=HW_TicketPost | empId=48724 | apiMs=2.08 | totalMs=2.08
2026-04-28 10:22:16.672 | step 1 | route=HW_TicketPost | empId=48724 | query called at=10:22:16.672
2026-04-28 10:22:16.690 | step 2 | route=HW_TicketPost | empId=48724 | query=hw_ticket_save_proc_kpi | queryMs=17.8
2026-04-28 10:22:16.692 | step 3 | route=HW_TicketPost | empId=48724 | apiMs=20.46 | totalMs=20.46
2026-04-28 10:22:16.935 | step 1 | route=IT_Ticket | empId=48724 | query called at=10:22:16.935
2026-04-28 10:22:16.979 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=43.31
2026-04-28 10:22:16.981 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-04-28 10:22:16.982 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-28 10:22:16.983 | step 2 | route=IT_Ticket | empId=48724 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-04-28 10:22:17.015 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_it_Ticket_Details | queryMs=31.68
2026-04-28 10:22:17.023 | step 2 | route=IT_Ticket | empId=48724 | query=VMS_Comp_login_proc | queryMs=7.54
2026-04-28 10:22:17.024 | step 3 | route=IT_Ticket | empId=48724 | apiMs=88.78 | totalMs=88.78
2026-04-28 10:22:17.024 | step 1 | route=IT_Ticket | empId=48724 | query called at=10:22:17.024
2026-04-28 10:22:17.026 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-28 10:22:17.027 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-28 10:22:17.029 | step 2 | route=IT_Ticket | empId=48724 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-28 10:22:17.030 | step 3 | route=IT_Ticket | empId=48724 | apiMs=5.45 | totalMs=5.45
2026-04-28 10:33:52.702 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:33:52.702
2026-04-28 10:33:52.751 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=48.95
2026-04-28 10:33:52.754 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-04-28 10:33:52.755 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-28 10:33:52.757 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-28 10:33:52.789 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=31.49
2026-04-28 10:33:52.796 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=6.83
2026-04-28 10:33:52.796 | step 3 | route=IT_Ticket | empId=1654 | apiMs=94.39 | totalMs=94.39
2026-04-28 10:33:52.797 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:33:52.797
2026-04-28 10:33:52.818 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=20.32
2026-04-28 10:33:52.819 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-28 10:33:52.820 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-28 10:33:52.821 | step 3 | route=IT_Ticket | empId=1654 | apiMs=23.86 | totalMs=23.86
2026-04-28 10:34:01.539 | step 1 | route=Ticket_Entry_SPOC_Module | empId=1654 | query called at=10:34:01.539
2026-04-28 10:34:01.747 | step 2 | route=Ticket_Entry_SPOC_Module | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=204.06
2026-04-28 10:34:01.750 | step 3 | route=Ticket_Entry_SPOC_Module | empId=1654 | apiMs=210.87 | totalMs=210.87
2026-04-28 10:34:03.980 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query called at=10:34:03.980
2026-04-28 10:34:04.017 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=34.03
2026-04-28 10:34:04.020 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=1654 | apiMs=40.48 | totalMs=40.48
2026-04-28 10:35:43.728 | step 1 | route=IT_TicketPost | empId=1654 | query called at=10:35:43.728
2026-04-28 10:35:43.745 | step 2 | route=IT_TicketPost | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=17.35
2026-04-28 10:35:43.749 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=21.39 | totalMs=21.39
2026-04-28 10:35:43.752 | step 1 | route=IT_TicketPost | empId=1654 | query called at=10:35:43.752
2026-04-28 10:35:43.843 | step 2 | route=IT_TicketPost | empId=1654 | query=IT_Ticket_Save_SPOC | queryMs=88.79
2026-04-28 10:35:43.858 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=106.14 | totalMs=106.14
2026-04-28 10:35:43.858 | step 1 | route=IT_TicketPost | empId=1654 | query called at=10:35:43.858
2026-04-28 10:35:43.886 | step 2 | route=IT_TicketPost | empId=1654 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.82
2026-04-28 10:35:43.887 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=28.01 | totalMs=28.01
2026-04-28 10:35:46.530 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:35:46.530
2026-04-28 10:35:46.552 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=21.35
2026-04-28 10:35:46.564 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=8.98
2026-04-28 10:35:46.576 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=8.77
2026-04-28 10:35:46.589 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=13.02
2026-04-28 10:35:46.603 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=13.17
2026-04-28 10:35:46.626 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=22.89
2026-04-28 10:35:46.627 | step 3 | route=IT_Ticket | empId=1654 | apiMs=96.38 | totalMs=96.38
2026-04-28 10:35:46.627 | step 1 | route=IT_Ticket | empId=1654 | query called at=10:35:46.627
2026-04-28 10:35:46.640 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=12.75
2026-04-28 10:35:46.654 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=13.02
2026-04-28 10:35:46.661 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=7.08
2026-04-28 10:35:46.662 | step 3 | route=IT_Ticket | empId=1654 | apiMs=34.45 | totalMs=34.45
2026-04-28 10:40:13.749 | step 1 | route=IT_Ticket_Report | empId=1654 | query called at=10:40:13.749
2026-04-28 10:40:14.435 | step 2 | route=IT_Ticket_Report | empId=1654 | query=kpi_it_ticket_report_page_proc | queryMs=685.05
2026-04-28 10:40:14.439 | step 3 | route=IT_Ticket_Report | empId=1654 | apiMs=689.13 | totalMs=689.13
2026-04-28 10:40:14.867 | step 4 | route=pageRenderd | empId=1654 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:40:14.867
2026-04-28 10:41:51.281 | step 1 | route=IT_Ticket | empId=41332 | query called at=10:41:51.281
2026-04-28 10:41:51.291 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-28 10:41:51.293 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-28 10:41:51.295 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-28 10:41:51.296 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-28 10:41:51.298 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-28 10:41:51.303 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=5.37
2026-04-28 10:41:51.304 | step 3 | route=IT_Ticket | empId=41332 | apiMs=22.91 | totalMs=22.91
2026-04-28 10:41:51.304 | step 1 | route=IT_Ticket | empId=41332 | query called at=10:41:51.304
2026-04-28 10:41:51.306 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-28 10:41:51.307 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-28 10:41:51.308 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-28 10:41:51.309 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.49 | totalMs=4.49
2026-04-28 10:41:58.046 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=10:41:58.046
2026-04-28 10:41:58.294 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=247.52
2026-04-28 10:41:58.297 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=251.17 | totalMs=251.17
2026-04-28 10:42:00.070 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=10:42:00.070
2026-04-28 10:42:00.105 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=34.37
2026-04-28 10:42:00.108 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=38.07 | totalMs=38.07
2026-04-28 10:43:12.886 | step 1 | route=IT_TicketPost | empId=41332 | query called at=10:43:12.886
2026-04-28 10:43:12.898 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-04-28 10:43:12.901 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=15.27 | totalMs=15.27
2026-04-28 10:43:12.904 | step 1 | route=IT_TicketPost | empId=41332 | query called at=10:43:12.904
2026-04-28 10:43:13.075 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=167.2
2026-04-28 10:43:13.077 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=172.39 | totalMs=172.39
2026-04-28 10:43:13.077 | step 1 | route=IT_TicketPost | empId=41332 | query called at=10:43:13.077
2026-04-28 10:43:13.080 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-28 10:43:13.080 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.76 | totalMs=2.76
2026-04-28 10:43:13.081 | step 1 | route=IT_TicketPost | empId=41332 | query called at=10:43:13.081
2026-04-28 10:43:13.082 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-04-28 10:43:13.082 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=1.69 | totalMs=1.69
2026-04-28 10:43:15.398 | step 1 | route=IT_Ticket | empId=41332 | query called at=10:43:15.398
2026-04-28 10:43:15.408 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-28 10:43:15.413 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-28 10:43:15.417 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-28 10:43:15.419 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-28 10:43:15.420 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-28 10:43:15.426 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=5.34
2026-04-28 10:43:15.426 | step 3 | route=IT_Ticket | empId=41332 | apiMs=28.30 | totalMs=28.30
2026-04-28 10:43:15.427 | step 1 | route=IT_Ticket | empId=41332 | query called at=10:43:15.427
2026-04-28 10:43:15.429 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-28 10:43:15.430 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-28 10:43:15.432 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-28 10:43:15.432 | step 3 | route=IT_Ticket | empId=41332 | apiMs=5.04 | totalMs=5.04
2026-04-28 11:14:10.944 | step 1 | route=IT_Ticket | empId=21974 | query called at=11:14:10.944
2026-04-28 11:14:10.973 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=28.38
2026-04-28 11:14:10.977 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-28 11:14:10.981 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-28 11:14:10.985 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-28 11:14:11.001 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_it_Ticket_Details | queryMs=15.83
2026-04-28 11:14:11.006 | step 2 | route=IT_Ticket | empId=21974 | query=VMS_Comp_login_proc | queryMs=4.16
2026-04-28 11:14:11.006 | step 3 | route=IT_Ticket | empId=21974 | apiMs=62.75 | totalMs=62.75
2026-04-28 11:14:11.007 | step 1 | route=IT_Ticket | empId=21974 | query called at=11:14:11.007
2026-04-28 11:14:11.019 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=11.01
2026-04-28 11:14:11.020 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-28 11:14:11.022 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-28 11:14:11.022 | step 3 | route=IT_Ticket | empId=21974 | apiMs=14.72 | totalMs=14.72
2026-04-28 11:14:23.605 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21974 | query called at=11:14:23.605
2026-04-28 11:14:23.781 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=176.17
2026-04-28 11:14:23.785 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21974 | apiMs=180.33 | totalMs=180.33
2026-04-28 11:14:26.839 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21974 | query called at=11:14:26.839
2026-04-28 11:14:26.873 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=31.41
2026-04-28 11:14:26.876 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21974 | apiMs=37.61 | totalMs=37.61
2026-04-28 11:15:41.994 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:15:41.994
2026-04-28 11:15:42.005 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-28 11:15:42.009 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-28 11:15:42.013 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-28 11:15:42.017 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-28 11:15:42.019 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-04-28 11:15:42.023 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=4.15
2026-04-28 11:15:42.024 | step 3 | route=IT_Ticket | empId=41332 | apiMs=29.36 | totalMs=29.36
2026-04-28 11:15:42.024 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:15:42.024
2026-04-28 11:15:42.026 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-28 11:15:42.027 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-28 11:15:42.029 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-28 11:15:42.029 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.76 | totalMs=4.76
2026-04-28 11:15:52.286 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=11:15:52.286
2026-04-28 11:15:52.621 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=334.63
2026-04-28 11:15:52.625 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=338.82 | totalMs=338.82
2026-04-28 11:15:54.519 | step 1 | route=IT_TicketPost | empId=21974 | query called at=11:15:54.519
2026-04-28 11:15:54.532 | step 2 | route=IT_TicketPost | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=11.64
2026-04-28 11:15:54.535 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=16.16 | totalMs=16.16
2026-04-28 11:15:54.539 | step 1 | route=IT_TicketPost | empId=21974 | query called at=11:15:54.539
2026-04-28 11:15:54.579 | step 2 | route=IT_TicketPost | empId=21974 | query=IT_Ticket_Save_SPOC | queryMs=36.98
2026-04-28 11:15:54.581 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=42.34 | totalMs=42.34
2026-04-28 11:15:54.581 | step 1 | route=IT_TicketPost | empId=21974 | query called at=11:15:54.581
2026-04-28 11:15:54.606 | step 2 | route=IT_TicketPost | empId=21974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.58
2026-04-28 11:15:54.606 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=24.78 | totalMs=24.78
2026-04-28 11:15:54.607 | step 1 | route=IT_TicketPost | empId=21974 | query called at=11:15:54.607
2026-04-28 11:15:54.608 | step 2 | route=IT_TicketPost | empId=21974 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-28 11:15:54.609 | step 3 | route=IT_TicketPost | empId=21974 | apiMs=1.94 | totalMs=1.94
2026-04-28 11:15:54.854 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=11:15:54.854
2026-04-28 11:15:54.866 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-04-28 11:15:54.867 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=12.06 | totalMs=12.06
2026-04-28 11:15:57.502 | step 1 | route=IT_Ticket | empId=21974 | query called at=11:15:57.502
2026-04-28 11:15:57.512 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-28 11:15:57.514 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-28 11:15:57.516 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-28 11:15:57.517 | step 2 | route=IT_Ticket | empId=21974 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-28 11:15:57.519 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-28 11:15:57.525 | step 2 | route=IT_Ticket | empId=21974 | query=VMS_Comp_login_proc | queryMs=5.71
2026-04-28 11:15:57.525 | step 3 | route=IT_Ticket | empId=21974 | apiMs=23.22 | totalMs=23.22
2026-04-28 11:15:57.526 | step 1 | route=IT_Ticket | empId=21974 | query called at=11:15:57.526
2026-04-28 11:15:57.527 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-28 11:15:57.529 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-28 11:15:57.530 | step 2 | route=IT_Ticket | empId=21974 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-28 11:15:57.530 | step 3 | route=IT_Ticket | empId=21974 | apiMs=4.78 | totalMs=4.78
2026-04-28 11:18:27.845 | step 1 | route=IT_TicketPost | empId=41332 | query called at=11:18:27.845
2026-04-28 11:18:27.856 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-28 11:18:27.860 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.25 | totalMs=14.25
2026-04-28 11:18:27.863 | step 1 | route=IT_TicketPost | empId=41332 | query called at=11:18:27.863
2026-04-28 11:18:27.889 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=23.2
2026-04-28 11:18:27.906 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=43.30 | totalMs=43.30
2026-04-28 11:18:27.906 | step 1 | route=IT_TicketPost | empId=41332 | query called at=11:18:27.906
2026-04-28 11:18:27.932 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.71
2026-04-28 11:18:27.932 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=25.72 | totalMs=25.72
2026-04-28 11:18:27.932 | step 1 | route=IT_TicketPost | empId=41332 | query called at=11:18:27.932
2026-04-28 11:18:27.934 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-28 11:18:27.934 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=1.80 | totalMs=1.80
2026-04-28 11:18:37.179 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:18:37.179
2026-04-28 11:18:37.195 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=15.83
2026-04-28 11:18:37.204 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=5.34
2026-04-28 11:18:37.212 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=5.73
2026-04-28 11:18:37.221 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-04-28 11:18:37.229 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=8.37
2026-04-28 11:18:37.248 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=17.82
2026-04-28 11:18:37.248 | step 3 | route=IT_Ticket | empId=41332 | apiMs=69.47 | totalMs=69.47
2026-04-28 11:18:37.249 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:18:37.249
2026-04-28 11:18:37.256 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=7.32
2026-04-28 11:18:37.265 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-04-28 11:18:37.274 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=8.34
2026-04-28 11:18:37.274 | step 3 | route=IT_Ticket | empId=41332 | apiMs=25.46 | totalMs=25.46
2026-04-28 11:19:52.603 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:19:52.603
2026-04-28 11:19:52.613 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-04-28 11:19:52.618 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-28 11:19:52.622 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-28 11:19:52.626 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-28 11:19:52.627 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-04-28 11:19:52.632 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=4.36
2026-04-28 11:19:52.632 | step 3 | route=IT_Ticket | empId=19639 | apiMs=28.91 | totalMs=28.91
2026-04-28 11:19:52.633 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:19:52.633
2026-04-28 11:19:52.634 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-28 11:19:52.636 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-28 11:19:52.637 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-28 11:19:52.637 | step 3 | route=IT_Ticket | empId=19639 | apiMs=4.48 | totalMs=4.48
2026-04-28 11:20:01.434 | step 1 | route=Ticket_Entry_SPOC_Module | empId=19639 | query called at=11:20:01.434
2026-04-28 11:20:01.582 | step 2 | route=Ticket_Entry_SPOC_Module | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=147.83
2026-04-28 11:20:01.586 | step 3 | route=Ticket_Entry_SPOC_Module | empId=19639 | apiMs=151.70 | totalMs=151.70
2026-04-28 11:20:04.131 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=19639 | query called at=11:20:04.131
2026-04-28 11:20:04.155 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=23.62
2026-04-28 11:20:04.159 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=19639 | apiMs=27.65 | totalMs=27.65
2026-04-28 11:20:38.546 | step 1 | route=IT_TicketPost | empId=19639 | query called at=11:20:38.546
2026-04-28 11:20:38.556 | step 2 | route=IT_TicketPost | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-28 11:20:38.560 | step 3 | route=IT_TicketPost | empId=19639 | apiMs=13.60 | totalMs=13.60
2026-04-28 11:20:38.563 | step 1 | route=IT_TicketPost | empId=19639 | query called at=11:20:38.563
2026-04-28 11:20:38.597 | step 2 | route=IT_TicketPost | empId=19639 | query=IT_Ticket_Save_SPOC | queryMs=31.71
2026-04-28 11:20:38.599 | step 3 | route=IT_TicketPost | empId=19639 | apiMs=36.57 | totalMs=36.57
2026-04-28 11:20:38.600 | step 1 | route=IT_TicketPost | empId=19639 | query called at=11:20:38.600
2026-04-28 11:20:38.613 | step 2 | route=IT_TicketPost | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.89
2026-04-28 11:20:38.613 | step 3 | route=IT_TicketPost | empId=19639 | apiMs=13.84 | totalMs=13.84
2026-04-28 11:20:38.614 | step 1 | route=IT_TicketPost | empId=19639 | query called at=11:20:38.614
2026-04-28 11:20:38.615 | step 2 | route=IT_TicketPost | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-28 11:20:38.616 | step 3 | route=IT_TicketPost | empId=19639 | apiMs=1.61 | totalMs=1.61
2026-04-28 11:20:40.928 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:20:40.928
2026-04-28 11:20:40.941 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-04-28 11:20:40.945 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-28 11:20:40.949 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-28 11:20:40.950 | step 2 | route=IT_Ticket | empId=19639 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-28 11:20:40.951 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-28 11:20:40.957 | step 2 | route=IT_Ticket | empId=19639 | query=VMS_Comp_login_proc | queryMs=5.23
2026-04-28 11:20:40.957 | step 3 | route=IT_Ticket | empId=19639 | apiMs=29.83 | totalMs=29.83
2026-04-28 11:20:40.958 | step 1 | route=IT_Ticket | empId=19639 | query called at=11:20:40.958
2026-04-28 11:20:40.959 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-28 11:20:40.961 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-28 11:20:40.962 | step 2 | route=IT_Ticket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-28 11:20:40.962 | step 3 | route=IT_Ticket | empId=19639 | apiMs=4.02 | totalMs=4.02
2026-04-28 11:53:45.231 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:53:45.231
2026-04-28 11:53:45.288 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=56.08
2026-04-28 11:53:45.291 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=60.09 | totalMs=60.09
2026-04-28 11:53:45.986 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:53:45.986
2026-04-28 11:53:49.214 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:53:49.214
2026-04-28 11:53:49.239 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=24.56
2026-04-28 11:53:49.245 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=31.01 | totalMs=31.01
2026-04-28 11:53:49.249 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:53:49.249
2026-04-28 11:53:49.254 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-04-28 11:53:49.255 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-28 11:53:49.256 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-28 11:53:49.257 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.88 | totalMs=7.88
2026-04-28 11:53:52.566 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:53:52.566
2026-04-28 11:53:52.633 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=66.17
2026-04-28 11:53:52.633 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=67.36 | totalMs=67.36
2026-04-28 11:53:53.240 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:53:53.240
2026-04-28 11:53:57.072 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:53:57.072
2026-04-28 11:53:57.090 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=16.68
2026-04-28 11:53:57.095 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=22.75 | totalMs=22.75
2026-04-28 11:53:57.098 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=11:53:57.098
2026-04-28 11:53:57.103 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-28 11:53:57.104 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-28 11:53:57.106 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-28 11:53:57.106 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=8.06 | totalMs=8.06
2026-04-28 11:54:00.695 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=11:54:00.695
2026-04-28 11:54:00.719 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.61
2026-04-28 11:54:00.719 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.66 | totalMs=23.66
2026-04-28 11:54:01.182 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:54:01.182
2026-04-28 11:59:43.268 | step 1 | route=Ticket_SPOC_Approve | empId=51700 | query called at=11:59:43.268
2026-04-28 11:59:43.312 | step 2 | route=Ticket_SPOC_Approve | empId=51700 | query=IT_TIcket_SPOCApp_Report | queryMs=43.37
2026-04-28 11:59:43.313 | step 3 | route=Ticket_SPOC_Approve | empId=51700 | apiMs=44.63 | totalMs=44.63
2026-04-28 11:59:43.669 | step 4 | route=pageRenderd | empId=51700 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:43.669
2026-04-28 12:07:36.481 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=12:07:36.481
2026-04-28 12:07:36.579 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=97.3
2026-04-28 12:07:36.583 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=101.83 | totalMs=101.83
2026-04-28 12:07:39.237 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=12:07:39.237
2026-04-28 12:07:39.258 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=17.41
2026-04-28 12:07:39.261 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=23.60 | totalMs=23.60
2026-04-28 12:10:04.773 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:10:04.773
2026-04-28 12:10:04.785 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.93
2026-04-28 12:10:04.788 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=2.59
2026-04-28 12:10:04.790 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-28 12:10:04.791 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-28 12:10:04.879 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=87.59
2026-04-28 12:10:04.898 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=18.41
2026-04-28 12:10:04.898 | step 3 | route=IT_Ticket | empId=52188 | apiMs=125.77 | totalMs=125.77
2026-04-28 12:10:04.899 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:10:04.899
2026-04-28 12:10:04.920 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=20.26
2026-04-28 12:10:04.927 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=7.13
2026-04-28 12:10:04.928 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-28 12:10:04.929 | step 3 | route=IT_Ticket | empId=52188 | apiMs=29.86 | totalMs=29.86
2026-04-28 12:10:13.439 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=12:10:13.439
2026-04-28 12:10:13.482 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=41.85
2026-04-28 12:10:13.482 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=43.08 | totalMs=43.08
2026-04-28 12:10:15.652 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=12:10:15.652
2026-04-28 12:10:15.668 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=12.09
2026-04-28 12:10:15.671 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=18.81 | totalMs=18.81
2026-04-28 12:11:52.525 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:11:52.525
2026-04-28 12:11:52.547 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=21.62
2026-04-28 12:11:52.550 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=25.40 | totalMs=25.40
2026-04-28 12:11:52.553 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:11:52.553
2026-04-28 12:11:52.642 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=86.09
2026-04-28 12:11:52.660 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=106.76 | totalMs=106.76
2026-04-28 12:11:52.660 | step 1 | route=IT_TicketPost | empId=52188 | query called at=12:11:52.660
2026-04-28 12:11:52.729 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=67.79
2026-04-28 12:11:52.729 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=68.88 | totalMs=68.88
2026-04-28 12:11:52.952 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:11:52.952
2026-04-28 12:11:52.980 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=28.24
2026-04-28 12:11:52.991 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-28 12:11:53.007 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=15.57
2026-04-28 12:11:53.022 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=14.72
2026-04-28 12:11:53.033 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=9.8
2026-04-28 12:11:53.050 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=17.19
2026-04-28 12:11:53.051 | step 3 | route=IT_Ticket | empId=52188 | apiMs=99.08 | totalMs=99.08
2026-04-28 12:11:53.051 | step 1 | route=IT_Ticket | empId=52188 | query called at=12:11:53.051
2026-04-28 12:11:53.063 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=11.1
2026-04-28 12:11:53.089 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=26.12
2026-04-28 12:11:53.102 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=12.72
2026-04-28 12:11:53.103 | step 3 | route=IT_Ticket | empId=52188 | apiMs=51.46 | totalMs=51.46
2026-04-28 12:16:46.294 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=12:16:46.294
2026-04-28 12:16:46.358 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=62.91
2026-04-28 12:16:46.358 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=64.07 | totalMs=64.07
2026-04-28 12:16:46.766 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:16:46.766
2026-04-28 12:27:20.866 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=12:27:20.866
2026-04-28 12:27:20.916 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=49.49
2026-04-28 12:27:20.919 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=53.77 | totalMs=53.77
2026-04-28 12:27:22.087 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:27:22.087
2026-04-28 12:27:24.797 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:27:24.797
2026-04-28 12:27:24.847 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=49.25
2026-04-28 12:27:24.860 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=62.21 | totalMs=62.21
2026-04-28 12:27:24.860 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:27:24.860
2026-04-28 12:27:24.868 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.72
2026-04-28 12:27:24.877 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.27
2026-04-28 12:27:24.885 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.74
2026-04-28 12:27:24.886 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=25.63 | totalMs=25.63
2026-04-28 12:27:25.141 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=12:27:25.141
2026-04-28 12:27:25.158 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=16.39
2026-04-28 12:27:25.158 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=17.46 | totalMs=17.46
2026-04-28 12:27:26.283 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:27:26.283
2026-04-28 12:53:15.537 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:53:15.537
2026-04-28 12:53:15.579 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=41.04
2026-04-28 12:53:15.582 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-04-28 12:53:15.583 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-28 12:53:15.584 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-28 12:53:15.637 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=52.25
2026-04-28 12:53:15.639 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.45
2026-04-28 12:53:15.639 | step 3 | route=IT_Ticket | empId=46973 | apiMs=101.91 | totalMs=101.91
2026-04-28 12:53:15.640 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:53:15.640
2026-04-28 12:53:15.717 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=76.17
2026-04-28 12:53:15.718 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-28 12:53:15.719 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-28 12:53:15.720 | step 3 | route=IT_Ticket | empId=46973 | apiMs=79.75 | totalMs=79.75
2026-04-28 12:53:26.513 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=12:53:26.513
2026-04-28 12:53:26.949 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=435.4
2026-04-28 12:53:26.952 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=439.22 | totalMs=439.22
2026-04-28 12:53:29.188 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=12:53:29.188
2026-04-28 12:53:29.211 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=21.76
2026-04-28 12:53:29.214 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=25.81 | totalMs=25.81
2026-04-28 12:53:45.326 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:53:45.326
2026-04-28 12:53:45.337 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-28 12:53:45.340 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=13.92 | totalMs=13.92
2026-04-28 12:53:45.343 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:53:45.343
2026-04-28 12:53:45.385 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=39.23
2026-04-28 12:53:45.391 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=48.49 | totalMs=48.49
2026-04-28 12:53:45.392 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:53:45.392
2026-04-28 12:53:45.417 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.32
2026-04-28 12:53:45.417 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=25.07 | totalMs=25.07
2026-04-28 12:53:45.417 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:53:45.417
2026-04-28 12:53:45.419 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-04-28 12:53:45.419 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.10 | totalMs=2.10
2026-04-28 12:53:48.828 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:53:48.828
2026-04-28 12:53:48.846 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=17.41
2026-04-28 12:53:48.860 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-28 12:53:48.871 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=8.5
2026-04-28 12:53:48.888 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=16.21
2026-04-28 12:53:48.898 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=10.34
2026-04-28 12:53:48.907 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=8.01
2026-04-28 12:53:48.907 | step 3 | route=IT_Ticket | empId=46973 | apiMs=79.15 | totalMs=79.15
2026-04-28 12:53:48.908 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:53:48.908
2026-04-28 12:53:48.909 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-28 12:53:48.911 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-28 12:53:48.913 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.74
2026-04-28 12:53:48.913 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.29 | totalMs=5.29
2026-04-28 12:54:10.254 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:54:10.254
2026-04-28 12:54:10.265 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-28 12:54:10.267 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-04-28 12:54:10.268 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-28 12:54:10.270 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-28 12:54:10.271 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-04-28 12:54:10.273 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.56
2026-04-28 12:54:10.274 | step 3 | route=IT_Ticket | empId=46973 | apiMs=19.63 | totalMs=19.63
2026-04-28 12:54:10.274 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:54:10.274
2026-04-28 12:54:10.276 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-28 12:54:10.277 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-28 12:54:10.278 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-28 12:54:10.279 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.65 | totalMs=4.65
2026-04-28 12:54:18.208 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=12:54:18.208
2026-04-28 12:54:18.555 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=344.16
2026-04-28 12:54:18.558 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=350.59 | totalMs=350.59
2026-04-28 12:54:21.622 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=12:54:21.622
2026-04-28 12:54:21.636 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-04-28 12:54:21.639 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=16.83 | totalMs=16.83
2026-04-28 12:55:34.958 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:55:34.958
2026-04-28 12:55:34.969 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-04-28 12:55:34.969 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=10.71 | totalMs=10.71
2026-04-28 12:55:34.970 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:55:34.970
2026-04-28 12:55:35.009 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=39.05
2026-04-28 12:55:35.011 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=41.55 | totalMs=41.55
2026-04-28 12:55:35.012 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:55:35.012
2026-04-28 12:55:35.014 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-04-28 12:55:35.014 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.29 | totalMs=2.29
2026-04-28 12:55:37.603 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:55:37.603
2026-04-28 12:55:37.615 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-04-28 12:55:37.616 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-28 12:55:37.618 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-28 12:55:37.619 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-28 12:55:37.620 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-28 12:55:37.622 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.34
2026-04-28 12:55:37.623 | step 3 | route=IT_Ticket | empId=46973 | apiMs=19.44 | totalMs=19.44
2026-04-28 12:55:37.623 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:55:37.623
2026-04-28 12:55:37.625 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-28 12:55:37.626 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-28 12:55:37.627 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-28 12:55:37.628 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.38 | totalMs=4.38
2026-04-28 12:56:03.698 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=12:56:03.698
2026-04-28 12:56:03.766 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=67.25
2026-04-28 12:56:03.769 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=70.98 | totalMs=70.98
2026-04-28 12:56:08.051 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:56:08.051
2026-04-28 12:56:15.297 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=12:56:15.297
2026-04-28 12:56:15.361 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=63.5
2026-04-28 12:56:15.369 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.34
2026-04-28 12:56:15.373 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=75.97 | totalMs=75.97
2026-04-28 12:56:15.376 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=12:56:15.376
2026-04-28 12:56:15.378 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-28 12:56:15.380 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-28 12:56:15.381 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-04-28 12:56:15.381 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.28 | totalMs=5.28
2026-04-28 12:56:17.749 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=12:56:17.749
2026-04-28 12:56:17.760 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.91
2026-04-28 12:56:17.773 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.52
2026-04-28 12:56:17.782 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.92
2026-04-28 12:56:17.782 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=32.75 | totalMs=32.75
2026-04-28 12:56:19.614 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=12:56:19.614
2026-04-28 12:56:19.678 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=64.02
2026-04-28 12:56:19.679 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=65.10 | totalMs=65.10
2026-04-28 12:56:20.475 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:56:20.475
2026-04-28 14:14:45.234 | step 1 | route=IT_Ticket | empId=61350 | query called at=14:14:45.234
2026-04-28 14:14:45.284 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=48.55
2026-04-28 14:14:45.285 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-28 14:14:45.287 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-28 14:14:45.288 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-28 14:14:45.316 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=27.07
2026-04-28 14:14:45.322 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.49
2026-04-28 14:14:45.322 | step 3 | route=IT_Ticket | empId=61350 | apiMs=88.18 | totalMs=88.18
2026-04-28 14:14:45.323 | step 1 | route=IT_Ticket | empId=61350 | query called at=14:14:45.323
2026-04-28 14:14:45.343 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=19.13
2026-04-28 14:14:45.344 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-28 14:14:45.346 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-28 14:14:45.346 | step 3 | route=IT_Ticket | empId=61350 | apiMs=22.83 | totalMs=22.83
2026-04-28 14:14:53.145 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=14:14:53.145
2026-04-28 14:14:53.201 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.56
2026-04-28 14:14:53.202 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=56.66 | totalMs=56.66
2026-04-28 14:14:56.279 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=14:14:56.279
2026-04-28 14:14:56.306 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=26.35
2026-04-28 14:14:56.306 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=27.54 | totalMs=27.54
2026-04-28 14:16:05.768 | step 1 | route=IT_TicketPost | empId=61350 | query called at=14:16:05.768
2026-04-28 14:16:05.781 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.7
2026-04-28 14:16:05.784 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=15.84 | totalMs=15.84
2026-04-28 14:16:05.787 | step 1 | route=IT_TicketPost | empId=61350 | query called at=14:16:05.787
2026-04-28 14:16:05.817 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=27.34
2026-04-28 14:16:05.820 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=32.46 | totalMs=32.46
2026-04-28 14:16:05.820 | step 1 | route=IT_TicketPost | empId=61350 | query called at=14:16:05.820
2026-04-28 14:16:05.822 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-04-28 14:16:05.823 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.93 | totalMs=2.93
2026-04-28 14:16:05.824 | step 1 | route=IT_TicketPost | empId=61350 | query called at=14:16:05.824
2026-04-28 14:16:05.825 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-04-28 14:16:05.825 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.80 | totalMs=1.80
2026-04-28 14:16:06.125 | step 1 | route=IT_Ticket | empId=61350 | query called at=14:16:06.125
2026-04-28 14:16:06.136 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-28 14:16:06.138 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-28 14:16:06.140 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-28 14:16:06.141 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-28 14:16:06.143 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-28 14:16:06.149 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.53
2026-04-28 14:16:06.149 | step 3 | route=IT_Ticket | empId=61350 | apiMs=23.76 | totalMs=23.76
2026-04-28 14:16:06.150 | step 1 | route=IT_Ticket | empId=61350 | query called at=14:16:06.150
2026-04-28 14:16:06.152 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-28 14:16:06.154 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-28 14:16:06.155 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-28 14:16:06.155 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.47 | totalMs=5.47
2026-04-28 14:55:10.966 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:55:10.966
2026-04-28 14:55:11.048 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=81.09
2026-04-28 14:55:11.057 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=7.83
2026-04-28 14:55:11.065 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=7.82
2026-04-28 14:55:11.070 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=3.72
2026-04-28 14:55:11.126 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=56.27
2026-04-28 14:55:11.144 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=16.49
2026-04-28 14:55:11.144 | step 3 | route=IT_Ticket | empId=49869 | apiMs=178.06 | totalMs=178.06
2026-04-28 14:55:11.145 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:55:11.145
2026-04-28 14:55:11.187 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=40.9
2026-04-28 14:55:11.195 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-28 14:55:11.202 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=6.09
2026-04-28 14:55:11.202 | step 3 | route=IT_Ticket | empId=49869 | apiMs=56.80 | totalMs=56.80
2026-04-28 14:55:25.951 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=14:55:25.951
2026-04-28 14:55:26.689 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=736.52
2026-04-28 14:55:26.689 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=737.81 | totalMs=737.81
2026-04-28 14:55:28.018 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=14:55:28.018
2026-04-28 14:55:28.043 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=24.85
2026-04-28 14:55:28.046 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=28.78 | totalMs=28.78
2026-04-28 14:55:48.492 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:55:48.492
2026-04-28 14:55:48.504 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.81
2026-04-28 14:55:48.507 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=14.92 | totalMs=14.92
2026-04-28 14:55:48.510 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:55:48.510
2026-04-28 14:55:48.552 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=39.13
2026-04-28 14:55:48.555 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=45.10 | totalMs=45.10
2026-04-28 14:55:48.556 | step 1 | route=IT_TicketPost | empId=49869 | query called at=14:55:48.556
2026-04-28 14:55:48.580 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.94
2026-04-28 14:55:48.581 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=24.95 | totalMs=24.95
2026-04-28 14:55:50.489 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:55:50.489
2026-04-28 14:55:50.500 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-28 14:55:50.502 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-28 14:55:50.503 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-28 14:55:50.505 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-28 14:55:50.506 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-28 14:55:50.508 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.26
2026-04-28 14:55:50.508 | step 3 | route=IT_Ticket | empId=49869 | apiMs=18.64 | totalMs=18.64
2026-04-28 14:55:50.509 | step 1 | route=IT_Ticket | empId=49869 | query called at=14:55:50.509
2026-04-28 14:55:50.510 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-28 14:55:50.512 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-28 14:55:50.513 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-28 14:55:50.514 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.87 | totalMs=4.87
2026-04-28 14:59:45.076 | step 1 | route=IT_Ticket | empId=50239 | query called at=14:59:45.076
2026-04-28 14:59:45.118 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=41.57
2026-04-28 14:59:45.123 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-28 14:59:45.129 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-28 14:59:45.133 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-28 14:59:45.160 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=26.47
2026-04-28 14:59:45.165 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=5.54
2026-04-28 14:59:45.166 | step 3 | route=IT_Ticket | empId=50239 | apiMs=89.69 | totalMs=89.69
2026-04-28 14:59:45.167 | step 1 | route=IT_Ticket | empId=50239 | query called at=14:59:45.167
2026-04-28 14:59:45.186 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=18.67
2026-04-28 14:59:45.187 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-28 14:59:45.189 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-28 14:59:45.189 | step 3 | route=IT_Ticket | empId=50239 | apiMs=22.34 | totalMs=22.34
2026-04-28 14:59:52.082 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50239 | query called at=14:59:52.082
2026-04-28 14:59:52.539 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=456.49
2026-04-28 14:59:52.540 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50239 | apiMs=457.73 | totalMs=457.73
2026-04-28 14:59:56.127 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query called at=14:59:56.127
2026-04-28 14:59:56.160 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=29.71
2026-04-28 14:59:56.163 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50239 | apiMs=36.07 | totalMs=36.07
2026-04-28 15:00:46.595 | step 1 | route=IT_TicketPost | empId=50239 | query called at=15:00:46.595
2026-04-28 15:00:46.607 | step 2 | route=IT_TicketPost | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-04-28 15:00:46.607 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=12.23 | totalMs=12.23
2026-04-28 15:00:46.608 | step 1 | route=IT_TicketPost | empId=50239 | query called at=15:00:46.608
2026-04-28 15:00:46.624 | step 2 | route=IT_TicketPost | empId=50239 | query=IT_Ticket_Save_SPOC | queryMs=16.08
2026-04-28 15:00:46.627 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=18.92 | totalMs=18.92
2026-04-28 15:00:46.627 | step 1 | route=IT_TicketPost | empId=50239 | query called at=15:00:46.627
2026-04-28 15:00:46.657 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.97
2026-04-28 15:00:46.657 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=29.95 | totalMs=29.95
2026-04-28 15:00:47.269 | step 1 | route=IT_Ticket | empId=50239 | query called at=15:00:47.269
2026-04-28 15:00:47.280 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-04-28 15:00:47.282 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-28 15:00:47.283 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-28 15:00:47.285 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-28 15:00:47.286 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-28 15:00:47.293 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=6.23
2026-04-28 15:00:47.293 | step 3 | route=IT_Ticket | empId=50239 | apiMs=24.14 | totalMs=24.14
2026-04-28 15:00:47.294 | step 1 | route=IT_Ticket | empId=50239 | query called at=15:00:47.294
2026-04-28 15:00:47.296 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-04-28 15:00:47.298 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-04-28 15:00:47.299 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-28 15:00:47.300 | step 3 | route=IT_Ticket | empId=50239 | apiMs=5.68 | totalMs=5.68
2026-04-28 15:43:58.627 | step 1 | route=IT_Ticket | empId=48836 | query called at=15:43:58.627
2026-04-28 15:43:58.672 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=44.85
2026-04-28 15:43:58.674 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-28 15:43:58.676 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-28 15:43:58.677 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-28 15:43:58.708 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=30.39
2026-04-28 15:43:58.715 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=6.8
2026-04-28 15:43:58.716 | step 3 | route=IT_Ticket | empId=48836 | apiMs=88.63 | totalMs=88.63
2026-04-28 15:43:58.716 | step 1 | route=IT_Ticket | empId=48836 | query called at=15:43:58.716
2026-04-28 15:43:58.737 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=20.38
2026-04-28 15:43:58.738 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-28 15:43:58.740 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-28 15:43:58.741 | step 3 | route=IT_Ticket | empId=48836 | apiMs=24.36 | totalMs=24.36
2026-04-28 15:44:07.216 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=15:44:07.216
2026-04-28 15:44:07.527 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=310.51
2026-04-28 15:44:07.531 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=314.70 | totalMs=314.70
2026-04-28 15:44:09.684 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=15:44:09.684
2026-04-28 15:44:09.699 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=14.94
2026-04-28 15:44:09.702 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=18.89 | totalMs=18.89
2026-04-28 15:44:15.395 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=15:44:15.395
2026-04-28 15:44:15.442 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=47.11
2026-04-28 15:44:15.446 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=51.12 | totalMs=51.12
2026-04-28 15:44:15.778 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:44:15.778
2026-04-28 15:45:21.255 | step 1 | route=IT_TicketPost | empId=48836 | query called at=15:45:21.255
2026-04-28 15:45:21.268 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=12.57
2026-04-28 15:45:21.272 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=16.94 | totalMs=16.94
2026-04-28 15:45:21.275 | step 1 | route=IT_TicketPost | empId=48836 | query called at=15:45:21.275
2026-04-28 15:45:21.328 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=50.48
2026-04-28 15:45:21.330 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=55.30 | totalMs=55.30
2026-04-28 15:45:21.331 | step 1 | route=IT_TicketPost | empId=48836 | query called at=15:45:21.331
2026-04-28 15:45:21.333 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-28 15:45:21.333 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=2.53 | totalMs=2.53
2026-04-28 15:45:24.364 | step 1 | route=IT_Ticket | empId=48836 | query called at=15:45:24.364
2026-04-28 15:45:24.377 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=11.54
2026-04-28 15:45:24.381 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-28 15:45:24.385 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-28 15:45:24.386 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-28 15:45:24.388 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-28 15:45:24.394 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=5.81
2026-04-28 15:45:24.395 | step 3 | route=IT_Ticket | empId=48836 | apiMs=30.16 | totalMs=30.16
2026-04-28 15:45:24.395 | step 1 | route=IT_Ticket | empId=48836 | query called at=15:45:24.395
2026-04-28 15:45:24.397 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-04-28 15:45:24.399 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-28 15:45:24.400 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-28 15:45:24.400 | step 3 | route=IT_Ticket | empId=48836 | apiMs=5.22 | totalMs=5.22
2026-04-28 15:47:58.152 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=15:47:58.152
2026-04-28 15:47:58.204 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=51.22
2026-04-28 15:47:58.207 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=55.05 | totalMs=55.05
2026-04-28 15:47:59.002 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:47:59.002
2026-04-28 15:48:02.706 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=15:48:02.706
2026-04-28 15:48:02.759 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=52.53
2026-04-28 15:48:02.762 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=56.11 | totalMs=56.11
2026-04-28 15:48:02.762 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=15:48:02.762
2026-04-28 15:48:02.765 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-28 15:48:02.766 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-28 15:48:02.768 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-28 15:48:02.768 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=5.65 | totalMs=5.65
2026-04-28 15:48:07.133 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=15:48:07.133
2026-04-28 15:48:07.160 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=27.18
2026-04-28 15:48:07.164 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=31.06 | totalMs=31.06
2026-04-28 15:48:07.901 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:48:07.901
2026-04-28 15:48:09.549 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:48:09.549
2026-04-28 16:23:51.868 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=16:23:51.868
2026-04-28 16:23:51.926 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=57.35
2026-04-28 16:23:51.927 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=58.45 | totalMs=58.45
2026-04-28 16:23:52.738 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:23:52.738
2026-04-28 16:23:58.816 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:23:58.816
2026-04-28 16:23:58.895 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=77.93
2026-04-28 16:23:58.907 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=90.74 | totalMs=90.74
2026-04-28 16:23:58.907 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=16:23:58.907
2026-04-28 16:23:58.916 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.05
2026-04-28 16:23:58.924 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-04-28 16:23:58.933 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.1
2026-04-28 16:23:58.933 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=26.02 | totalMs=26.02
2026-04-28 16:23:59.164 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=16:23:59.164
2026-04-28 16:23:59.199 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=34.54
2026-04-28 16:23:59.200 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=35.45 | totalMs=35.45
2026-04-28 16:23:59.620 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:23:59.620
2026-04-28 16:38:27.262 | step 1 | route=IT_Ticket_Report | empId=28309 | query called at=16:38:27.262
2026-04-28 16:38:27.400 | step 2 | route=IT_Ticket_Report | empId=28309 | query=kpi_it_ticket_report_page_proc | queryMs=137.19
2026-04-28 16:38:27.403 | step 3 | route=IT_Ticket_Report | empId=28309 | apiMs=141.05 | totalMs=141.05
2026-04-28 16:38:27.837 | step 4 | route=pageRenderd | empId=28309 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:38:27.837
2026-04-28 16:38:29.333 | step 1 | route=DesignerTicket | empId=28309 | query called at=16:38:29.333
2026-04-28 16:38:29.396 | step 2 | route=DesignerTicket | empId=28309 | query=Kpi_HW_Ticket_Details | queryMs=59.8
2026-04-28 16:38:29.399 | step 3 | route=DesignerTicket | empId=28309 | apiMs=66.05 | totalMs=66.05
2026-04-28 16:38:29.400 | step 1 | route=DesignerTicket | empId=28309 | query called at=16:38:29.400
2026-04-28 16:38:29.401 | step 2 | route=DesignerTicket | empId=28309 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-04-28 16:38:29.401 | step 3 | route=DesignerTicket | empId=28309 | apiMs=1.93 | totalMs=1.93
2026-04-28 16:38:29.402 | step 1 | route=DesignerTicket | empId=28309 | query called at=16:38:29.402
2026-04-28 16:38:29.420 | step 2 | route=DesignerTicket | empId=28309 | query=Desginer_Typeof_Works_Master_Proc | queryMs=17.76
2026-04-28 16:38:29.421 | step 3 | route=DesignerTicket | empId=28309 | apiMs=18.52 | totalMs=18.52
2026-04-28 16:38:35.394 | step 1 | route=Ticket_SPOC_Approve | empId=28309 | query called at=16:38:35.394
2026-04-28 16:38:35.437 | step 2 | route=Ticket_SPOC_Approve | empId=28309 | query=IT_TIcket_SPOCApp_Report | queryMs=42.63
2026-04-28 16:38:35.441 | step 3 | route=Ticket_SPOC_Approve | empId=28309 | apiMs=46.63 | totalMs=46.63
2026-04-28 16:38:35.757 | step 4 | route=pageRenderd | empId=28309 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:38:35.757
2026-04-28 16:38:47.085 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:38:47.085
2026-04-28 16:38:47.129 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=43.02
2026-04-28 16:38:47.134 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-28 16:38:47.138 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-28 16:38:47.142 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-28 16:38:47.169 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=27.07
2026-04-28 16:38:47.171 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.31
2026-04-28 16:38:47.171 | step 3 | route=IT_Ticket | empId=51415 | apiMs=86.02 | totalMs=86.02
2026-04-28 16:38:47.172 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:38:47.172
2026-04-28 16:38:47.174 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-28 16:38:47.175 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-28 16:38:47.177 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-28 16:38:47.177 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.41 | totalMs=5.41
2026-04-28 16:38:53.248 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:38:53.248
2026-04-28 16:38:53.331 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=82.77
2026-04-28 16:38:53.334 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=86.35 | totalMs=86.35
2026-04-28 16:38:55.579 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:38:55.579
2026-04-28 16:38:55.605 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=25.69
2026-04-28 16:38:55.609 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=29.68 | totalMs=29.68
2026-04-28 16:39:28.899 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:39:28.899
2026-04-28 16:39:28.920 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=20.77
2026-04-28 16:39:28.924 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=24.67 | totalMs=24.67
2026-04-28 16:39:28.927 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:39:28.927
2026-04-28 16:39:29.023 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=93.62
2026-04-28 16:39:29.025 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=98.23 | totalMs=98.23
2026-04-28 16:39:29.025 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:39:29.025
2026-04-28 16:39:29.027 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-28 16:39:29.028 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.24 | totalMs=2.24
2026-04-28 16:39:29.028 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:39:29.028
2026-04-28 16:39:29.029 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-28 16:39:29.030 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.65 | totalMs=1.65
2026-04-28 16:39:32.341 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:39:32.341
2026-04-28 16:39:32.352 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-04-28 16:39:32.356 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-28 16:39:32.360 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-28 16:39:32.361 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-28 16:39:32.363 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-04-28 16:39:32.365 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.37
2026-04-28 16:39:32.365 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.25 | totalMs=24.25
2026-04-28 16:39:32.366 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:39:32.366
2026-04-28 16:39:32.368 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-28 16:39:32.369 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-28 16:39:32.370 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-28 16:39:32.371 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.62 | totalMs=4.62
2026-04-28 16:39:56.900 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:39:56.900
2026-04-28 16:39:57.216 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=316.17
2026-04-28 16:39:57.220 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=320.10 | totalMs=320.10
2026-04-28 16:39:58.076 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:39:58.076
2026-04-28 16:40:01.833 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:40:01.833
2026-04-28 16:40:01.867 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=33.19
2026-04-28 16:40:01.871 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=38.41 | totalMs=38.41
2026-04-28 16:40:01.874 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=16:40:01.874
2026-04-28 16:40:01.878 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-28 16:40:01.880 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-28 16:40:01.881 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-04-28 16:40:01.881 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.27 | totalMs=7.27
2026-04-28 16:40:04.499 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=16:40:04.499
2026-04-28 16:40:04.811 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=311.47
2026-04-28 16:40:04.814 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=315.42 | totalMs=315.42
2026-04-28 16:40:05.335 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:40:05.335
2026-04-28 16:42:47.260 | step 1 | route=IT_Ticket | empId=68613 | query called at=16:42:47.260
2026-04-28 16:42:47.271 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-28 16:42:47.275 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-28 16:42:47.279 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-28 16:42:47.283 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-28 16:42:47.285 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-04-28 16:42:47.286 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-28 16:42:47.287 | step 3 | route=IT_Ticket | empId=68613 | apiMs=26.51 | totalMs=26.51
2026-04-28 16:42:47.287 | step 1 | route=IT_Ticket | empId=68613 | query called at=16:42:47.287
2026-04-28 16:42:47.291 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=2.91
2026-04-28 16:42:47.292 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-28 16:42:47.293 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-28 16:42:47.294 | step 3 | route=IT_Ticket | empId=68613 | apiMs=6.33 | totalMs=6.33
2026-04-28 16:58:10.206 | step 1 | route=IT_Ticket | empId=294 | query called at=16:58:10.206
2026-04-28 16:58:10.248 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=41.81
2026-04-28 16:58:10.250 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-28 16:58:10.252 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-28 16:58:10.253 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-28 16:58:10.280 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=26.33
2026-04-28 16:58:10.286 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=5.57
2026-04-28 16:58:10.286 | step 3 | route=IT_Ticket | empId=294 | apiMs=80.52 | totalMs=80.52
2026-04-28 16:58:10.287 | step 1 | route=IT_Ticket | empId=294 | query called at=16:58:10.287
2026-04-28 16:58:10.306 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=18.39
2026-04-28 16:58:10.307 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-28 16:58:10.308 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-28 16:58:10.309 | step 3 | route=IT_Ticket | empId=294 | apiMs=21.94 | totalMs=21.94
2026-04-28 16:58:24.347 | step 1 | route=Ticket_Entry_SPOC_Module | empId=294 | query called at=16:58:24.347
2026-04-28 16:58:24.621 | step 2 | route=Ticket_Entry_SPOC_Module | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=272.76
2026-04-28 16:58:24.621 | step 3 | route=Ticket_Entry_SPOC_Module | empId=294 | apiMs=274.03 | totalMs=274.03
2026-04-28 16:58:27.158 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=294 | query called at=16:58:27.158
2026-04-28 16:58:27.222 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=61.28
2026-04-28 16:58:27.225 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=294 | apiMs=67.84 | totalMs=67.84
2026-04-28 17:00:16.881 | step 1 | route=IT_TicketPost | empId=294 | query called at=17:00:16.881
2026-04-28 17:00:16.892 | step 2 | route=IT_TicketPost | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-28 17:00:16.892 | step 3 | route=IT_TicketPost | empId=294 | apiMs=11.23 | totalMs=11.23
2026-04-28 17:00:16.893 | step 1 | route=IT_TicketPost | empId=294 | query called at=17:00:16.893
2026-04-28 17:00:16.915 | step 2 | route=IT_TicketPost | empId=294 | query=IT_Ticket_Save_SPOC | queryMs=21.7
2026-04-28 17:00:16.917 | step 3 | route=IT_TicketPost | empId=294 | apiMs=24.50 | totalMs=24.50
2026-04-28 17:00:16.918 | step 1 | route=IT_TicketPost | empId=294 | query called at=17:00:16.918
2026-04-28 17:00:16.920 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-04-28 17:00:16.920 | step 3 | route=IT_TicketPost | empId=294 | apiMs=2.37 | totalMs=2.37
2026-04-28 17:00:19.750 | step 1 | route=IT_Ticket | empId=294 | query called at=17:00:19.750
2026-04-28 17:00:19.761 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-04-28 17:00:19.765 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-28 17:00:19.769 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-28 17:00:19.771 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-28 17:00:19.773 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-28 17:00:19.778 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=5.55
2026-04-28 17:00:19.779 | step 3 | route=IT_Ticket | empId=294 | apiMs=28.40 | totalMs=28.40
2026-04-28 17:00:19.780 | step 1 | route=IT_Ticket | empId=294 | query called at=17:00:19.780
2026-04-28 17:00:19.781 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-28 17:00:19.783 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-28 17:00:19.784 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-28 17:00:19.784 | step 3 | route=IT_Ticket | empId=294 | apiMs=4.64 | totalMs=4.64
2026-04-28 17:04:52.888 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:04:52.888
2026-04-28 17:04:52.933 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=44.08
2026-04-28 17:04:52.937 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-28 17:04:52.941 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-28 17:04:52.945 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-28 17:04:52.961 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=15.99
2026-04-28 17:04:52.965 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=3.54
2026-04-28 17:04:52.966 | step 3 | route=IT_Ticket | empId=68413 | apiMs=78.02 | totalMs=78.02
2026-04-28 17:04:52.966 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:04:52.966
2026-04-28 17:04:52.978 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=11.09
2026-04-28 17:04:52.979 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-28 17:04:52.981 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-28 17:04:52.981 | step 3 | route=IT_Ticket | empId=68413 | apiMs=14.76 | totalMs=14.76
2026-04-28 17:05:06.947 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=17:05:06.947
2026-04-28 17:05:07.564 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=616.35
2026-04-28 17:05:07.564 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=617.63 | totalMs=617.63
2026-04-28 17:05:09.067 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=17:05:09.067
2026-04-28 17:05:09.079 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-04-28 17:05:09.083 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=15.62 | totalMs=15.62
2026-04-28 17:05:44.953 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:05:44.953
2026-04-28 17:05:44.963 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-28 17:05:44.966 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=13.86 | totalMs=13.86
2026-04-28 17:05:44.969 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:05:44.969
2026-04-28 17:05:45.004 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=31.9
2026-04-28 17:05:45.006 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=36.70 | totalMs=36.70
2026-04-28 17:05:45.007 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:05:45.007
2026-04-28 17:05:45.031 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.42
2026-04-28 17:05:45.031 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=24.39 | totalMs=24.39
2026-04-28 17:05:45.256 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:05:45.256
2026-04-28 17:05:45.266 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-28 17:05:45.268 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-28 17:05:45.270 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-28 17:05:45.271 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-28 17:05:45.273 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-04-28 17:05:45.279 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=5.5
2026-04-28 17:05:45.279 | step 3 | route=IT_Ticket | empId=68413 | apiMs=23.20 | totalMs=23.20
2026-04-28 17:05:45.280 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:05:45.280
2026-04-28 17:05:45.281 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-28 17:05:45.283 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-28 17:05:45.284 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-28 17:05:45.285 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.81 | totalMs=4.81
2026-04-28 17:06:40.475 | step 1 | route=IT_Ticket | empId=240 | query called at=17:06:40.475
2026-04-28 17:06:40.486 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-04-28 17:06:40.488 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-28 17:06:40.489 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-28 17:06:40.490 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-04-28 17:06:40.491 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_it_Ticket_Details | queryMs=0.77
2026-04-28 17:06:40.492 | step 2 | route=IT_Ticket | empId=240 | query=VMS_Comp_login_proc | queryMs=0.9
2026-04-28 17:06:40.493 | step 3 | route=IT_Ticket | empId=240 | apiMs=17.42 | totalMs=17.42
2026-04-28 17:06:40.493 | step 1 | route=IT_Ticket | empId=240 | query called at=17:06:40.493
2026-04-28 17:06:40.495 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-28 17:06:40.496 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-04-28 17:06:40.497 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-28 17:06:40.497 | step 3 | route=IT_Ticket | empId=240 | apiMs=3.65 | totalMs=3.65
2026-04-28 17:06:47.427 | step 1 | route=Ticket_Entry_SPOC_Module | empId=240 | query called at=17:06:47.427
2026-04-28 17:06:47.601 | step 2 | route=Ticket_Entry_SPOC_Module | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=171.05
2026-04-28 17:06:47.604 | step 3 | route=Ticket_Entry_SPOC_Module | empId=240 | apiMs=177.17 | totalMs=177.17
2026-04-28 17:06:49.063 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=240 | query called at=17:06:49.063
2026-04-28 17:06:49.111 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=47.73
2026-04-28 17:06:49.114 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=240 | apiMs=51.42 | totalMs=51.42
2026-04-28 17:08:05.661 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=17:08:05.661
2026-04-28 17:08:05.700 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=38.78
2026-04-28 17:08:05.701 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=40.10 | totalMs=40.10
2026-04-28 17:08:06.790 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:08:06.790
2026-04-28 17:08:09.130 | step 1 | route=IT_TicketPost | empId=240 | query called at=17:08:09.130
2026-04-28 17:08:09.144 | step 2 | route=IT_TicketPost | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-28 17:08:09.147 | step 3 | route=IT_TicketPost | empId=240 | apiMs=16.82 | totalMs=16.82
2026-04-28 17:08:09.150 | step 1 | route=IT_TicketPost | empId=240 | query called at=17:08:09.150
2026-04-28 17:08:09.193 | step 2 | route=IT_TicketPost | empId=240 | query=IT_Ticket_Save_SPOC | queryMs=42.79
2026-04-28 17:08:09.195 | step 3 | route=IT_TicketPost | empId=240 | apiMs=45.31 | totalMs=45.31
2026-04-28 17:08:09.196 | step 1 | route=IT_TicketPost | empId=240 | query called at=17:08:09.196
2026-04-28 17:08:09.198 | step 2 | route=IT_TicketPost | empId=240 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-28 17:08:09.198 | step 3 | route=IT_TicketPost | empId=240 | apiMs=2.70 | totalMs=2.70
2026-04-28 17:08:09.199 | step 1 | route=IT_TicketPost | empId=240 | query called at=17:08:09.199
2026-04-28 17:08:09.200 | step 2 | route=IT_TicketPost | empId=240 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-28 17:08:09.201 | step 3 | route=IT_TicketPost | empId=240 | apiMs=1.67 | totalMs=1.67
2026-04-28 17:08:12.311 | step 1 | route=IT_Ticket | empId=240 | query called at=17:08:12.311
2026-04-28 17:08:12.322 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=10.67
2026-04-28 17:08:12.326 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-28 17:08:12.330 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-28 17:08:12.332 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-28 17:08:12.334 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-28 17:08:12.336 | step 2 | route=IT_Ticket | empId=240 | query=VMS_Comp_login_proc | queryMs=1.62
2026-04-28 17:08:12.336 | step 3 | route=IT_Ticket | empId=240 | apiMs=25.31 | totalMs=25.31
2026-04-28 17:08:12.337 | step 1 | route=IT_Ticket | empId=240 | query called at=17:08:12.337
2026-04-28 17:08:12.339 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-04-28 17:08:12.340 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-28 17:08:12.341 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-28 17:08:12.342 | step 3 | route=IT_Ticket | empId=240 | apiMs=5.01 | totalMs=5.01
2026-04-28 17:08:14.649 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=17:08:14.649
2026-04-28 17:08:14.731 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=81.04
2026-04-28 17:08:14.747 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=98.23 | totalMs=98.23
2026-04-28 17:08:14.751 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=17:08:14.751
2026-04-28 17:08:14.760 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.95
2026-04-28 17:08:14.769 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.23
2026-04-28 17:08:14.778 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.41
2026-04-28 17:08:14.778 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=27.70 | totalMs=27.70
2026-04-28 17:08:15.004 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=17:08:15.004
2026-04-28 17:08:15.030 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=25.28
2026-04-28 17:08:15.030 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=26.33 | totalMs=26.33
2026-04-28 17:08:15.489 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:08:15.489
2026-04-28 17:13:51.712 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:13:51.712
2026-04-28 17:13:51.763 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=50.25
2026-04-28 17:13:51.766 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.26
2026-04-28 17:13:51.767 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-28 17:13:51.769 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-28 17:13:51.801 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=31.55
2026-04-28 17:13:51.808 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=6.82
2026-04-28 17:13:51.808 | step 3 | route=IT_Ticket | empId=51415 | apiMs=96.46 | totalMs=96.46
2026-04-28 17:13:51.809 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:13:51.809
2026-04-28 17:13:51.831 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=21.84
2026-04-28 17:13:51.834 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.76
2026-04-28 17:13:51.835 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-28 17:13:51.835 | step 3 | route=IT_Ticket | empId=51415 | apiMs=26.21 | totalMs=26.21
2026-04-28 17:14:01.493 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=17:14:01.493
2026-04-28 17:14:01.531 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=38.22
2026-04-28 17:14:01.535 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=42.46 | totalMs=42.46
2026-04-28 17:14:04.286 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=17:14:04.286
2026-04-28 17:14:04.314 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=26.79
2026-04-28 17:14:04.317 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=30.81 | totalMs=30.81
2026-04-28 17:14:08.204 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=17:14:08.204
2026-04-28 17:14:08.216 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.75
2026-04-28 17:14:08.217 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=13.02 | totalMs=13.02
2026-04-28 17:14:26.448 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:14:26.448
2026-04-28 17:14:26.463 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=15.28
2026-04-28 17:14:26.467 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=18.98 | totalMs=18.98
2026-04-28 17:14:26.469 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:14:26.469
2026-04-28 17:14:26.555 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=82.79
2026-04-28 17:14:26.568 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=98.98 | totalMs=98.98
2026-04-28 17:14:26.569 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:14:26.569
2026-04-28 17:14:26.578 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.91
2026-04-28 17:14:26.578 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.66 | totalMs=9.66
2026-04-28 17:14:26.579 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:14:26.579
2026-04-28 17:14:26.587 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.99
2026-04-28 17:14:26.587 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.02 | totalMs=8.02
2026-04-28 17:14:28.771 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:14:28.771
2026-04-28 17:14:28.786 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.22
2026-04-28 17:14:28.795 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-04-28 17:14:28.803 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-04-28 17:14:28.811 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-04-28 17:14:28.820 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.25
2026-04-28 17:14:28.832 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=11.31
2026-04-28 17:14:28.832 | step 3 | route=IT_Ticket | empId=51415 | apiMs=60.81 | totalMs=60.81
2026-04-28 17:14:28.833 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:14:28.833
2026-04-28 17:14:28.840 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.17
2026-04-28 17:14:28.849 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.33
2026-04-28 17:14:28.858 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-04-28 17:14:28.858 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.20 | totalMs=25.20
2026-04-28 17:14:54.280 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:14:54.280
2026-04-28 17:14:54.381 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=100.22
2026-04-28 17:14:54.382 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=101.45 | totalMs=101.45
2026-04-28 17:14:55.268 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:14:55.268
2026-04-28 17:14:58.795 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:14:58.795
2026-04-28 17:14:58.827 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=31.21
2026-04-28 17:14:58.843 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=48.05 | totalMs=48.05
2026-04-28 17:14:58.846 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:14:58.846
2026-04-28 17:14:58.855 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.65
2026-04-28 17:14:58.864 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.03
2026-04-28 17:14:58.870 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.24
2026-04-28 17:14:58.871 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=25.08 | totalMs=25.08
2026-04-28 17:15:01.573 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:15:01.573
2026-04-28 17:15:01.609 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=35.51
2026-04-28 17:15:01.609 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=36.59 | totalMs=36.59
2026-04-28 17:15:02.255 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:15:02.255
2026-04-28 17:33:40.952 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:33:40.952
2026-04-28 17:33:40.996 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=42.12
2026-04-28 17:33:40.997 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-28 17:33:40.999 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-28 17:33:41.000 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-28 17:33:41.028 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=26.88
2026-04-28 17:33:41.035 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=6.41
2026-04-28 17:33:41.035 | step 3 | route=IT_Ticket | empId=61350 | apiMs=82.54 | totalMs=82.54
2026-04-28 17:33:41.036 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:33:41.036
2026-04-28 17:33:41.055 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=18.47
2026-04-28 17:33:41.056 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-28 17:33:41.057 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-28 17:33:41.058 | step 3 | route=IT_Ticket | empId=61350 | apiMs=22.01 | totalMs=22.01
2026-04-28 17:34:45.059 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:34:45.059
2026-04-28 17:34:45.116 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.6
2026-04-28 17:34:45.119 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=59.99 | totalMs=59.99
2026-04-28 17:34:47.976 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:34:47.976
2026-04-28 17:34:48.000 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=23.23
2026-04-28 17:34:48.003 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=27.41 | totalMs=27.41
2026-04-28 17:34:54.632 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:34:54.632
2026-04-28 17:34:54.645 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-28 17:34:54.648 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=16.35 | totalMs=16.35
2026-04-28 17:34:54.649 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:34:54.649
2026-04-28 17:34:54.673 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=23.39
2026-04-28 17:34:54.675 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=26.67 | totalMs=26.67
2026-04-28 17:34:54.676 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:34:54.676
2026-04-28 17:34:54.678 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-04-28 17:34:54.678 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.61 | totalMs=2.61
2026-04-28 17:34:54.679 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:34:54.679
2026-04-28 17:34:54.681 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-28 17:34:54.681 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.04 | totalMs=2.04
2026-04-28 17:34:55.030 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:34:55.030
2026-04-28 17:34:55.041 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-28 17:34:55.043 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-28 17:34:55.044 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-28 17:34:55.045 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-28 17:34:55.047 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-28 17:34:55.054 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=6.54
2026-04-28 17:34:55.054 | step 3 | route=IT_Ticket | empId=61350 | apiMs=24.06 | totalMs=24.06
2026-04-28 17:34:55.055 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:34:55.055
2026-04-28 17:34:55.057 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-04-28 17:34:55.059 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-28 17:34:55.060 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-28 17:34:55.060 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.33 | totalMs=5.33
2026-04-28 17:35:30.943 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:35:30.943
2026-04-28 17:35:30.983 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=39.22
2026-04-28 17:35:30.986 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=43.21 | totalMs=43.21
2026-04-28 17:35:33.588 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:35:33.588
2026-04-28 17:35:33.598 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-28 17:35:33.601 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.76 | totalMs=13.76
2026-04-28 17:35:42.616 | step 1 | route=IT_Ticket_Report | empId=61350 | query called at=17:35:42.616
2026-04-28 17:35:43.040 | step 2 | route=IT_Ticket_Report | empId=61350 | query=kpi_it_ticket_report_page_proc | queryMs=423.75
2026-04-28 17:35:43.041 | step 3 | route=IT_Ticket_Report | empId=61350 | apiMs=424.94 | totalMs=424.94
2026-04-28 17:35:44.239 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:35:44.239
2026-04-28 17:36:03.734 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:36:03.734
2026-04-28 17:36:03.762 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=27.06
2026-04-28 17:36:03.781 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=18.73
2026-04-28 17:36:03.800 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=18.46
2026-04-28 17:36:03.820 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=20.2
2026-04-28 17:36:03.842 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=20.87
2026-04-28 17:36:03.874 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=31.58
2026-04-28 17:36:03.874 | step 3 | route=IT_Ticket | empId=61350 | apiMs=139.98 | totalMs=139.98
2026-04-28 17:36:03.875 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:36:03.875
2026-04-28 17:36:03.895 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=19.97
2026-04-28 17:36:03.914 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=18.45
2026-04-28 17:36:03.932 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=18.17
2026-04-28 17:36:03.933 | step 3 | route=IT_Ticket | empId=61350 | apiMs=58.12 | totalMs=58.12
2026-04-28 17:36:10.672 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:36:10.672
2026-04-28 17:36:10.732 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=56.12
2026-04-28 17:36:10.736 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=63.93 | totalMs=63.93
2026-04-28 17:36:14.564 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:36:14.564
2026-04-28 17:36:14.582 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=17.13
2026-04-28 17:36:14.585 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=21.32 | totalMs=21.32
2026-04-28 17:36:22.037 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:36:22.037
2026-04-28 17:36:22.062 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=24.54
2026-04-28 17:36:22.065 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=28.64 | totalMs=28.64
2026-04-28 17:36:22.068 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:36:22.068
2026-04-28 17:36:22.137 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=66.18
2026-04-28 17:36:22.141 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=72.36 | totalMs=72.36
2026-04-28 17:36:22.141 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:36:22.141
2026-04-28 17:36:22.143 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-28 17:36:22.143 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.29 | totalMs=2.29
2026-04-28 17:36:22.144 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:36:22.144
2026-04-28 17:36:22.145 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-28 17:36:22.145 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.52 | totalMs=1.52
2026-04-28 17:36:22.410 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:36:22.410
2026-04-28 17:36:22.430 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=18.87
2026-04-28 17:36:22.431 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-28 17:36:22.433 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-28 17:36:22.434 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-28 17:36:22.436 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.55
2026-04-28 17:36:22.437 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.07
2026-04-28 17:36:22.438 | step 3 | route=IT_Ticket | empId=61350 | apiMs=27.47 | totalMs=27.47
2026-04-28 17:36:22.438 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:36:22.438
2026-04-28 17:36:22.439 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-28 17:36:22.441 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-28 17:36:22.447 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=5.84
2026-04-28 17:36:22.447 | step 3 | route=IT_Ticket | empId=61350 | apiMs=9.06 | totalMs=9.06
2026-04-28 17:37:05.269 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:37:05.269
2026-04-28 17:37:05.338 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=68.97
2026-04-28 17:37:05.343 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=73.70 | totalMs=73.70
2026-04-28 17:37:08.057 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:37:08.057
2026-04-28 17:37:08.071 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-04-28 17:37:08.074 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=16.48 | totalMs=16.48
2026-04-28 17:37:11.004 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:37:11.004
2026-04-28 17:37:11.014 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-04-28 17:37:11.015 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=10.39 | totalMs=10.39
2026-04-28 17:37:18.164 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:37:18.164
2026-04-28 17:37:18.175 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-28 17:37:18.178 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.38 | totalMs=14.38
2026-04-28 17:37:18.181 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:37:18.181
2026-04-28 17:37:18.223 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=38.96
2026-04-28 17:37:18.225 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=43.76 | totalMs=43.76
2026-04-28 17:37:18.225 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:37:18.225
2026-04-28 17:37:18.229 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.33
2026-04-28 17:37:18.230 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=4.40 | totalMs=4.40
2026-04-28 17:37:18.230 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:37:18.230
2026-04-28 17:37:18.233 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.12
2026-04-28 17:37:18.233 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.88 | totalMs=2.88
2026-04-28 17:37:18.611 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:37:18.611
2026-04-28 17:37:18.622 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-04-28 17:37:18.624 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-28 17:37:18.625 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-04-28 17:37:18.626 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-28 17:37:18.628 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-28 17:37:18.634 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.44
2026-04-28 17:37:18.634 | step 3 | route=IT_Ticket | empId=61350 | apiMs=22.79 | totalMs=22.79
2026-04-28 17:37:18.635 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:37:18.635
2026-04-28 17:37:18.638 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=2.59
2026-04-28 17:37:18.639 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-28 17:37:18.640 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-28 17:37:18.641 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.90 | totalMs=5.90
2026-04-28 17:37:41.948 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:37:41.948
2026-04-28 17:37:41.987 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=38.35
2026-04-28 17:37:41.990 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=42.24 | totalMs=42.24
2026-04-28 17:37:44.364 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:37:44.364
2026-04-28 17:37:44.375 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-28 17:37:44.378 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.90 | totalMs=13.90
2026-04-28 17:37:56.718 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:37:56.718
2026-04-28 17:37:56.728 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-28 17:37:56.732 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.99 | totalMs=13.99
2026-04-28 17:37:56.735 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:37:56.735
2026-04-28 17:37:56.800 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=61.42
2026-04-28 17:37:56.823 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=87.58 | totalMs=87.58
2026-04-28 17:37:56.823 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:37:56.823
2026-04-28 17:37:56.825 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-04-28 17:37:56.826 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.45 | totalMs=2.45
2026-04-28 17:37:56.826 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:37:56.826
2026-04-28 17:37:56.828 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-28 17:37:56.828 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.80 | totalMs=1.80
2026-04-28 17:37:57.089 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:37:57.089
2026-04-28 17:37:57.100 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-28 17:37:57.102 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-28 17:37:57.103 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-28 17:37:57.105 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-28 17:37:57.106 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-28 17:37:57.110 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=3.87
2026-04-28 17:37:57.111 | step 3 | route=IT_Ticket | empId=61350 | apiMs=21.39 | totalMs=21.39
2026-04-28 17:37:57.111 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:37:57.111
2026-04-28 17:37:57.113 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-28 17:37:57.114 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-28 17:37:57.115 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-28 17:37:57.116 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.25 | totalMs=4.25
2026-04-28 17:38:18.207 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:38:18.207
2026-04-28 17:38:18.264 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=56.06
2026-04-28 17:38:18.265 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=57.51 | totalMs=57.51
2026-04-28 17:38:25.935 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:38:25.935
2026-04-28 17:38:25.959 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=23.57
2026-04-28 17:38:25.962 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=27.48 | totalMs=27.48
2026-04-28 17:40:02.944 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:02.944
2026-04-28 17:40:02.955 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.11
2026-04-28 17:40:02.959 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=15.31 | totalMs=15.31
2026-04-28 17:40:02.962 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:02.962
2026-04-28 17:40:02.973 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=8.14
2026-04-28 17:40:02.978 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=15.83 | totalMs=15.83
2026-04-28 17:40:02.978 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:02.978
2026-04-28 17:40:02.992 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.28
2026-04-28 17:40:02.993 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.37 | totalMs=14.37
2026-04-28 17:40:02.993 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:02.993
2026-04-28 17:40:02.995 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-28 17:40:02.995 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.63 | totalMs=1.63
2026-04-28 17:40:03.254 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:40:03.254
2026-04-28 17:40:03.267 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=12.16
2026-04-28 17:40:03.273 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=5.54
2026-04-28 17:40:03.280 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=6.58
2026-04-28 17:40:03.282 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-28 17:40:03.315 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=32.63
2026-04-28 17:40:03.340 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=24.7
2026-04-28 17:40:03.340 | step 3 | route=IT_Ticket | empId=61350 | apiMs=85.82 | totalMs=85.82
2026-04-28 17:40:03.341 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:40:03.341
2026-04-28 17:40:03.374 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=33.19
2026-04-28 17:40:03.376 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-28 17:40:03.383 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=6.76
2026-04-28 17:40:03.383 | step 3 | route=IT_Ticket | empId=61350 | apiMs=42.66 | totalMs=42.66
2026-04-28 17:40:26.702 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=17:40:26.702
2026-04-28 17:40:26.760 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=56.63
2026-04-28 17:40:26.763 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=60.72 | totalMs=60.72
2026-04-28 17:40:29.450 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=17:40:29.450
2026-04-28 17:40:29.464 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-28 17:40:29.466 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=16.27 | totalMs=16.27
2026-04-28 17:40:37.544 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:37.544
2026-04-28 17:40:37.554 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-28 17:40:37.558 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.82 | totalMs=13.82
2026-04-28 17:40:37.561 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:37.561
2026-04-28 17:40:37.615 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=50.95
2026-04-28 17:40:37.616 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=55.78 | totalMs=55.78
2026-04-28 17:40:37.617 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:37.617
2026-04-28 17:40:37.619 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-04-28 17:40:37.619 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.29 | totalMs=2.29
2026-04-28 17:40:37.620 | step 1 | route=IT_TicketPost | empId=61350 | query called at=17:40:37.620
2026-04-28 17:40:37.621 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-28 17:40:37.622 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.75 | totalMs=1.75
2026-04-28 17:40:37.927 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:40:37.927
2026-04-28 17:40:37.944 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=13.75
2026-04-28 17:40:37.948 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-28 17:40:37.950 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-28 17:40:37.951 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-28 17:40:37.953 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-28 17:40:37.954 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-28 17:40:37.955 | step 3 | route=IT_Ticket | empId=61350 | apiMs=27.70 | totalMs=27.70
2026-04-28 17:40:37.955 | step 1 | route=IT_Ticket | empId=61350 | query called at=17:40:37.955
2026-04-28 17:40:37.957 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-28 17:40:37.958 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-28 17:40:37.960 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-28 17:40:37.960 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.59 | totalMs=4.59
2026-04-28 17:52:14.430 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:52:14.430
2026-04-28 17:52:14.487 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=55.42
2026-04-28 17:52:14.487 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=56.55 | totalMs=56.55
2026-04-28 17:52:14.939 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:52:14.939
2026-04-28 17:52:51.806 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:52:51.806
2026-04-28 17:52:51.831 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=24.37
2026-04-28 17:52:51.831 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=25.45 | totalMs=25.45
2026-04-28 17:52:52.315 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:52:52.315
2026-04-28 17:53:45.608 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:53:45.608
2026-04-28 17:53:45.634 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=24.7
2026-04-28 17:53:45.634 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=25.85 | totalMs=25.85
2026-04-28 17:53:46.135 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:53:46.135
2026-04-28 17:54:04.250 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:54:04.250
2026-04-28 17:54:04.463 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=212.1
2026-04-28 17:54:04.488 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.49
2026-04-28 17:54:04.513 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.49
2026-04-28 17:54:04.537 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.41
2026-04-28 17:54:04.562 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.39
2026-04-28 17:54:04.587 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.42
2026-04-28 17:54:04.612 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=12.42
2026-04-28 17:54:04.624 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=373.68 | totalMs=373.68
2026-04-28 17:54:04.624 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:54:04.624
2026-04-28 17:54:04.633 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.69
2026-04-28 17:54:04.641 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-04-28 17:54:04.649 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.89
2026-04-28 17:54:04.650 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=25.31 | totalMs=25.31
2026-04-28 17:54:04.650 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:54:04.650
2026-04-28 17:54:04.657 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.87
2026-04-28 17:54:04.666 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.88
2026-04-28 17:54:04.674 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-04-28 17:54:04.674 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.25 | totalMs=24.25
2026-04-28 17:54:04.675 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:54:04.675
2026-04-28 17:54:04.682 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.87
2026-04-28 17:54:04.691 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.87
2026-04-28 17:54:04.699 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-04-28 17:54:04.699 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.19 | totalMs=24.19
2026-04-28 17:54:04.700 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:54:04.700
2026-04-28 17:54:04.707 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.78
2026-04-28 17:54:04.716 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-04-28 17:54:04.724 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.9
2026-04-28 17:54:04.724 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.29 | totalMs=24.29
2026-04-28 17:54:04.725 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:54:04.725
2026-04-28 17:54:04.732 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.83
2026-04-28 17:54:04.740 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.83
2026-04-28 17:54:04.749 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-04-28 17:54:04.749 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.29 | totalMs=24.29
2026-04-28 17:54:04.750 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:54:04.750
2026-04-28 17:54:04.757 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.94
2026-04-28 17:54:04.765 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.89
2026-04-28 17:54:04.774 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.88
2026-04-28 17:54:04.774 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.35 | totalMs=24.35
2026-04-28 17:54:04.774 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:54:04.774
2026-04-28 17:54:04.782 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.94
2026-04-28 17:54:04.790 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.92
2026-04-28 17:54:04.798 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.91
2026-04-28 17:54:04.799 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=24.23 | totalMs=24.23
2026-04-28 17:54:05.026 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:54:05.026
2026-04-28 17:54:05.056 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=29.33
2026-04-28 17:54:05.057 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=30.34 | totalMs=30.34
2026-04-28 17:54:05.462 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:54:05.462
2026-04-28 23:38:56.139 | step 1 | route=Ticket_SPOC_Approve | empId=48640 | query called at=23:38:56.139
2026-04-28 23:38:56.765 | step 2 | route=Ticket_SPOC_Approve | empId=48640 | query=IT_TIcket_SPOCApp_Report | queryMs=625.17
2026-04-28 23:38:56.765 | step 3 | route=Ticket_SPOC_Approve | empId=48640 | apiMs=626.60 | totalMs=626.60
2026-04-28 23:38:57.453 | step 4 | route=pageRenderd | empId=48640 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 23:38:57.453
2026-04-28 23:39:15.142 | step 1 | route=SPOC_Entry_Save | empId=48640 | query called at=23:39:15.142
2026-04-28 23:39:15.287 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=IT_Ticket_Update_SPOC | queryMs=144.4
2026-04-28 23:39:15.294 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=IT_Ticket_Update_SPOC | queryMs=1.85
2026-04-28 23:39:15.300 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-04-28 23:39:15.306 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-04-28 23:39:15.308 | step 3 | route=SPOC_Entry_Save | empId=48640 | apiMs=166.18 | totalMs=166.18
2026-04-28 23:39:15.308 | step 1 | route=SPOC_Entry_Save | empId=48640 | query called at=23:39:15.308
2026-04-28 23:39:15.311 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.97
2026-04-28 23:39:15.313 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-28 23:39:15.314 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-28 23:39:15.315 | step 3 | route=SPOC_Entry_Save | empId=48640 | apiMs=6.22 | totalMs=6.22
2026-04-28 23:39:17.487 | step 1 | route=SPOC_Entry_Save | empId=48640 | query called at=23:39:17.487
2026-04-28 23:39:17.499 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=IT_Ticket_Update_SPOC | queryMs=10.89
2026-04-28 23:39:17.505 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=IT_Ticket_Update_SPOC | queryMs=1.75
2026-04-28 23:39:17.538 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=IT_Ticket_Update_SPOC | queryMs=1.79
2026-04-28 23:39:17.545 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-04-28 23:39:17.547 | step 3 | route=SPOC_Entry_Save | empId=48640 | apiMs=60.36 | totalMs=60.36
2026-04-28 23:39:17.549 | step 5 | route=SPOC_Entry_Save | empId=48640 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (37117).
2026-04-28 23:39:17.798 | step 1 | route=Ticket_SPOC_Approve | empId=48640 | query called at=23:39:17.798
2026-04-28 23:39:17.813 | step 2 | route=Ticket_SPOC_Approve | empId=48640 | query=IT_TIcket_SPOCApp_Report | queryMs=14.8
2026-04-28 23:39:17.814 | step 3 | route=Ticket_SPOC_Approve | empId=48640 | apiMs=15.85 | totalMs=15.85
2026-04-28 23:39:18.221 | step 4 | route=pageRenderd | empId=48640 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 23:39:18.221
2026-04-28 23:39:19.036 | step 1 | route=SPOC_Entry_Save | empId=48640 | query called at=23:39:19.036
2026-04-28 23:39:19.039 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.33
2026-04-28 23:39:19.044 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-04-28 23:39:19.048 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-28 23:39:19.051 | step 3 | route=SPOC_Entry_Save | empId=48640 | apiMs=14.86 | totalMs=14.86
2026-04-28 23:39:20.620 | step 1 | route=SPOC_Entry_Save | empId=48640 | query called at=23:39:20.620
2026-04-28 23:39:20.622 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-28 23:39:20.624 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-28 23:39:20.625 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-04-28 23:39:20.626 | step 3 | route=SPOC_Entry_Save | empId=48640 | apiMs=5.87 | totalMs=5.87
2026-04-28 23:39:22.065 | step 1 | route=SPOC_Entry_Save | empId=48640 | query called at=23:39:22.065
2026-04-28 23:39:22.067 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-28 23:39:22.069 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-04-28 23:39:22.070 | step 2 | route=SPOC_Entry_Save | empId=48640 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-28 23:39:22.071 | step 3 | route=SPOC_Entry_Save | empId=48640 | apiMs=5.60 | totalMs=5.60
2026-04-29 09:08:51.072 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:08:51.072
2026-04-29 09:08:51.250 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=177.27
2026-04-29 09:08:51.253 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-04-29 09:08:51.254 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-29 09:08:51.268 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=12.95
2026-04-29 09:08:51.326 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=57.9
2026-04-29 09:08:51.333 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=6.16
2026-04-29 09:08:51.333 | step 3 | route=IT_Ticket | empId=57442 | apiMs=260.92 | totalMs=260.92
2026-04-29 09:08:51.334 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:08:51.334
2026-04-29 09:08:51.365 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=31.08
2026-04-29 09:08:51.372 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=6.54
2026-04-29 09:08:51.374 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-29 09:08:51.374 | step 3 | route=IT_Ticket | empId=57442 | apiMs=40.47 | totalMs=40.47
2026-04-29 09:08:58.564 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:08:58.564
2026-04-29 09:08:58.848 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=284.19
2026-04-29 09:08:58.849 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=285.37 | totalMs=285.37
2026-04-29 09:08:59.983 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:08:59.983
2026-04-29 09:09:00.022 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=38.87
2026-04-29 09:09:00.026 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=42.63 | totalMs=42.63
2026-04-29 09:09:45.683 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:09:45.683
2026-04-29 09:09:45.693 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-29 09:09:45.694 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=11.13 | totalMs=11.13
2026-04-29 09:09:45.695 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:09:45.695
2026-04-29 09:09:45.810 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=115.2
2026-04-29 09:09:45.818 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=123.51 | totalMs=123.51
2026-04-29 09:09:45.819 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:09:45.819
2026-04-29 09:09:45.822 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.07
2026-04-29 09:09:45.823 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=4.17 | totalMs=4.17
2026-04-29 09:09:48.247 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:09:48.247
2026-04-29 09:09:48.257 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-29 09:09:48.262 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-04-29 09:09:48.267 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-29 09:09:48.268 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-29 09:09:48.270 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-29 09:09:48.277 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=6.53
2026-04-29 09:09:48.277 | step 3 | route=IT_Ticket | empId=57442 | apiMs=30.43 | totalMs=30.43
2026-04-29 09:09:48.278 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:09:48.278
2026-04-29 09:09:48.280 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-29 09:09:48.282 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-29 09:09:48.283 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-29 09:09:48.284 | step 3 | route=IT_Ticket | empId=57442 | apiMs=5.80 | totalMs=5.80
2026-04-29 09:12:45.826 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:12:45.826
2026-04-29 09:12:45.997 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=170.4
2026-04-29 09:12:45.998 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=171.68 | totalMs=171.68
2026-04-29 09:12:46.522 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:12:46.522
2026-04-29 09:12:52.222 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:12:52.222
2026-04-29 09:12:52.365 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=142.16
2026-04-29 09:12:52.370 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=148.25 | totalMs=148.25
2026-04-29 09:12:52.373 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:12:52.373
2026-04-29 09:12:52.378 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.16
2026-04-29 09:12:52.380 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-29 09:12:52.382 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-04-29 09:12:52.382 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=8.87 | totalMs=8.87
2026-04-29 09:12:55.470 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:12:55.470
2026-04-29 09:12:55.493 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=21.98
2026-04-29 09:12:55.493 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=22.98 | totalMs=22.98
2026-04-29 09:12:55.949 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:12:55.949
2026-04-29 09:28:28.189 | step 1 | route=IT_Ticket | empId=65224 | query called at=09:28:28.189
2026-04-29 09:28:28.233 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=42.43
2026-04-29 09:28:28.238 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-04-29 09:28:28.242 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-29 09:28:28.246 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-29 09:28:28.293 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=45.88
2026-04-29 09:28:28.303 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=9.61
2026-04-29 09:28:28.303 | step 3 | route=IT_Ticket | empId=65224 | apiMs=113.50 | totalMs=113.50
2026-04-29 09:28:28.304 | step 1 | route=IT_Ticket | empId=65224 | query called at=09:28:28.304
2026-04-29 09:28:28.393 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=89.36
2026-04-29 09:28:28.395 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-29 09:28:28.397 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-29 09:28:28.397 | step 3 | route=IT_Ticket | empId=65224 | apiMs=93.58 | totalMs=93.58
2026-04-29 09:28:48.940 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=09:28:48.940
2026-04-29 09:28:49.045 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=104.91
2026-04-29 09:28:49.049 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=109.21 | totalMs=109.21
2026-04-29 09:28:51.327 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=09:28:51.327
2026-04-29 09:28:51.392 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=63.69
2026-04-29 09:28:51.392 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=64.82 | totalMs=64.82
2026-04-29 09:28:54.205 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=09:28:54.205
2026-04-29 09:28:54.239 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=33.2
2026-04-29 09:28:54.242 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=37.27 | totalMs=37.27
2026-04-29 09:29:46.657 | step 1 | route=IT_TicketPost | empId=65224 | query called at=09:29:46.657
2026-04-29 09:29:46.668 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-29 09:29:46.668 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=11.12 | totalMs=11.12
2026-04-29 09:29:46.669 | step 1 | route=IT_TicketPost | empId=65224 | query called at=09:29:46.669
2026-04-29 09:29:46.720 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=50.68
2026-04-29 09:29:46.726 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=56.85 | totalMs=56.85
2026-04-29 09:29:46.726 | step 1 | route=IT_TicketPost | empId=65224 | query called at=09:29:46.726
2026-04-29 09:29:46.730 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.94
2026-04-29 09:29:46.731 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=4.07 | totalMs=4.07
2026-04-29 09:29:46.731 | step 1 | route=IT_TicketPost | empId=65224 | query called at=09:29:46.731
2026-04-29 09:29:46.734 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.86
2026-04-29 09:29:46.735 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=3.70 | totalMs=3.70
2026-04-29 09:29:47.211 | step 1 | route=IT_Ticket | empId=65224 | query called at=09:29:47.211
2026-04-29 09:29:47.225 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=13.65
2026-04-29 09:29:47.229 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=3.33
2026-04-29 09:29:47.233 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=3.6
2026-04-29 09:29:47.238 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=3.7
2026-04-29 09:29:47.240 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=1.73
2026-04-29 09:29:47.248 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=8.03
2026-04-29 09:29:47.249 | step 3 | route=IT_Ticket | empId=65224 | apiMs=37.65 | totalMs=37.65
2026-04-29 09:29:47.249 | step 1 | route=IT_Ticket | empId=65224 | query called at=09:29:47.249
2026-04-29 09:29:47.253 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=3.23
2026-04-29 09:29:47.256 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=2.81
2026-04-29 09:29:47.259 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=2.69
2026-04-29 09:29:47.260 | step 3 | route=IT_Ticket | empId=65224 | apiMs=10.46 | totalMs=10.46
2026-04-29 09:36:25.136 | step 1 | route=IT_Ticket_Report | empId=47781 | query called at=09:36:25.136
2026-04-29 09:36:25.875 | step 2 | route=IT_Ticket_Report | empId=47781 | query=kpi_it_ticket_report_page_proc | queryMs=738.31
2026-04-29 09:36:25.875 | step 3 | route=IT_Ticket_Report | empId=47781 | apiMs=739.54 | totalMs=739.54
2026-04-29 09:36:26.405 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:36:26.405
2026-04-29 09:38:47.880 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=09:38:47.880
2026-04-29 09:38:47.977 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=96.42
2026-04-29 09:38:47.981 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=100.84 | totalMs=100.84
2026-04-29 09:41:00.113 | step 1 | route=IT_Ticket | empId=49454 | query called at=09:41:00.113
2026-04-29 09:41:00.147 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=33.58
2026-04-29 09:41:00.149 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-29 09:41:00.151 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-29 09:41:00.152 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-29 09:41:00.173 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=20.56
2026-04-29 09:41:00.179 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=4.92
2026-04-29 09:41:00.179 | step 3 | route=IT_Ticket | empId=49454 | apiMs=66.42 | totalMs=66.42
2026-04-29 09:41:00.180 | step 1 | route=IT_Ticket | empId=49454 | query called at=09:41:00.180
2026-04-29 09:41:00.194 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=14.16
2026-04-29 09:41:00.196 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-29 09:41:00.198 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-29 09:41:00.198 | step 3 | route=IT_Ticket | empId=49454 | apiMs=18.39 | totalMs=18.39
2026-04-29 09:41:03.047 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:41:03.047
2026-04-29 09:41:03.058 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-04-29 09:41:03.060 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-29 09:41:03.062 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-29 09:41:03.064 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-29 09:41:03.066 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-04-29 09:41:03.068 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.33
2026-04-29 09:41:03.068 | step 3 | route=IT_Ticket | empId=46973 | apiMs=21.47 | totalMs=21.47
2026-04-29 09:41:03.069 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:41:03.069
2026-04-29 09:41:03.071 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=2.16
2026-04-29 09:41:03.098 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=26.24
2026-04-29 09:41:03.110 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=11.83
2026-04-29 09:41:03.111 | step 3 | route=IT_Ticket | empId=46973 | apiMs=41.78 | totalMs=41.78
2026-04-29 09:41:10.861 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=09:41:10.861
2026-04-29 09:41:11.335 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=472.49
2026-04-29 09:41:11.338 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=476.68 | totalMs=476.68
2026-04-29 09:41:14.351 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:41:14.351
2026-04-29 09:41:15.222 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=870.39
2026-04-29 09:41:15.223 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=871.68 | totalMs=871.68
2026-04-29 09:41:52.661 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49454 | query called at=09:41:52.661
2026-04-29 09:41:53.006 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=344.83
2026-04-29 09:41:53.010 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49454 | apiMs=348.93 | totalMs=348.93
2026-04-29 09:42:01.547 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:42:01.547
2026-04-29 09:42:01.696 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=148.09
2026-04-29 09:42:01.699 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=152.43 | totalMs=152.43
2026-04-29 09:42:02.613 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:42:02.613
2026-04-29 09:42:05.414 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query called at=09:42:05.414
2026-04-29 09:42:06.813 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1398.19
2026-04-29 09:42:06.814 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49454 | apiMs=1,399.46 | totalMs=1,399.46
2026-04-29 09:42:19.644 | step 1 | route=DesignTicketReport | empId=47781 | query called at=09:42:19.644
2026-04-29 09:42:19.898 | step 2 | route=DesignTicketReport | empId=47781 | query=DesignTicket_Report_proc | queryMs=253.73
2026-04-29 09:42:19.902 | step 3 | route=DesignTicketReport | empId=47781 | apiMs=257.80 | totalMs=257.80
2026-04-29 09:42:20.477 | step 4 | route=pageRenderd | empId=47781 | Page=DESIGNER TICKET REPORT | page fully loaded at : 09:42:20.477
2026-04-29 09:42:22.170 | step 1 | route=DesignerTicket | empId=47781 | query called at=09:42:22.170
2026-04-29 09:42:22.190 | step 2 | route=DesignerTicket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=18.94
2026-04-29 09:42:22.193 | step 3 | route=DesignerTicket | empId=47781 | apiMs=22.79 | totalMs=22.79
2026-04-29 09:42:22.196 | step 1 | route=DesignerTicket | empId=47781 | query called at=09:42:22.196
2026-04-29 09:42:22.207 | step 2 | route=DesignerTicket | empId=47781 | query=Kpi_HW_Ticket_Details | queryMs=7.71
2026-04-29 09:42:22.207 | step 3 | route=DesignerTicket | empId=47781 | apiMs=10.81 | totalMs=10.81
2026-04-29 09:42:22.208 | step 1 | route=DesignerTicket | empId=47781 | query called at=09:42:22.208
2026-04-29 09:42:22.602 | step 2 | route=DesignerTicket | empId=47781 | query=Desginer_Typeof_Works_Master_Proc | queryMs=394.05
2026-04-29 09:42:22.603 | step 3 | route=DesignerTicket | empId=47781 | apiMs=395.38 | totalMs=395.38
2026-04-29 09:42:54.742 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:42:54.742
2026-04-29 09:42:54.818 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=75.53
2026-04-29 09:42:54.822 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=79.68 | totalMs=79.68
2026-04-29 09:42:55.287 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:42:55.287
2026-04-29 09:43:11.232 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:43:11.232
2026-04-29 09:43:11.244 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-04-29 09:43:11.248 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.07 | totalMs=15.07
2026-04-29 09:43:11.251 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:43:11.251
2026-04-29 09:43:11.288 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=34.28
2026-04-29 09:43:11.290 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=39.50 | totalMs=39.50
2026-04-29 09:43:11.291 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:43:11.291
2026-04-29 09:43:11.293 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-04-29 09:43:11.293 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.80 | totalMs=2.80
2026-04-29 09:43:11.294 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:43:11.294
2026-04-29 09:43:11.296 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-29 09:43:11.296 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.46 | totalMs=2.46
2026-04-29 09:43:14.286 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:43:14.286
2026-04-29 09:43:14.340 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=53.6
2026-04-29 09:43:14.346 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.76
2026-04-29 09:43:14.351 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-29 09:43:14.353 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-29 09:43:14.354 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-29 09:43:14.356 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.33
2026-04-29 09:43:14.356 | step 3 | route=IT_Ticket | empId=46973 | apiMs=70.48 | totalMs=70.48
2026-04-29 09:43:14.357 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:43:14.357
2026-04-29 09:43:14.359 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-29 09:43:14.361 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-29 09:43:14.362 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-29 09:43:14.363 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.63 | totalMs=5.63
2026-04-29 09:46:44.755 | step 1 | route=IT_TicketPost | empId=49454 | query called at=09:46:44.755
2026-04-29 09:46:44.764 | step 2 | route=IT_TicketPost | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-04-29 09:46:44.768 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=13.30 | totalMs=13.30
2026-04-29 09:46:44.771 | step 1 | route=IT_TicketPost | empId=49454 | query called at=09:46:44.771
2026-04-29 09:46:44.819 | step 2 | route=IT_TicketPost | empId=49454 | query=IT_Ticket_Save_SPOC | queryMs=45.92
2026-04-29 09:46:44.821 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=50.31 | totalMs=50.31
2026-04-29 09:46:44.822 | step 1 | route=IT_TicketPost | empId=49454 | query called at=09:46:44.822
2026-04-29 09:46:44.823 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-04-29 09:46:44.824 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=2.24 | totalMs=2.24
2026-04-29 09:46:44.824 | step 1 | route=IT_TicketPost | empId=49454 | query called at=09:46:44.824
2026-04-29 09:46:44.826 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-29 09:46:44.826 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=1.57 | totalMs=1.57
2026-04-29 09:46:45.291 | step 1 | route=IT_Ticket | empId=49454 | query called at=09:46:45.291
2026-04-29 09:46:45.301 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-04-29 09:46:45.303 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-29 09:46:45.304 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-29 09:46:45.305 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-29 09:46:45.307 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-29 09:46:45.312 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=4.85
2026-04-29 09:46:45.313 | step 3 | route=IT_Ticket | empId=49454 | apiMs=21.50 | totalMs=21.50
2026-04-29 09:46:45.313 | step 1 | route=IT_Ticket | empId=49454 | query called at=09:46:45.313
2026-04-29 09:46:45.315 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-29 09:46:45.316 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-29 09:46:45.317 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-29 09:46:45.317 | step 3 | route=IT_Ticket | empId=49454 | apiMs=4.25 | totalMs=4.25
2026-04-29 09:54:23.855 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:54:23.855
2026-04-29 09:54:23.909 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=53.87
2026-04-29 09:54:23.910 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=55.16 | totalMs=55.16
2026-04-29 09:54:24.281 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:54:24.281
2026-04-29 09:54:31.033 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=09:54:31.033
2026-04-29 09:54:31.069 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=35.15
2026-04-29 09:54:31.081 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=47.87 | totalMs=47.87
2026-04-29 09:54:31.084 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=09:54:31.084
2026-04-29 09:54:31.088 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-29 09:54:31.090 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-04-29 09:54:31.091 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-29 09:54:31.092 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=7.74 | totalMs=7.74
2026-04-29 09:54:34.711 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:54:34.711
2026-04-29 09:54:34.728 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=16.14
2026-04-29 09:54:34.728 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=17.27 | totalMs=17.27
2026-04-29 09:54:35.129 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:54:35.129
2026-04-29 10:03:43.363 | step 1 | route=IT_Ticket | empId=69006 | query called at=10:03:43.363
2026-04-29 10:03:43.406 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=42.92
2026-04-29 10:03:43.411 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-29 10:03:43.415 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-29 10:03:43.419 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-29 10:03:43.447 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=27.3
2026-04-29 10:03:43.453 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=5.78
2026-04-29 10:03:43.453 | step 3 | route=IT_Ticket | empId=69006 | apiMs=90.69 | totalMs=90.69
2026-04-29 10:03:43.454 | step 1 | route=IT_Ticket | empId=69006 | query called at=10:03:43.454
2026-04-29 10:03:43.473 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=18.82
2026-04-29 10:03:43.475 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-29 10:03:43.476 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-29 10:03:43.476 | step 3 | route=IT_Ticket | empId=69006 | apiMs=22.39 | totalMs=22.39
2026-04-29 10:03:57.389 | step 1 | route=HW_TicketFun | empId= | query called at=10:03:57.389
2026-04-29 10:03:57.400 | step 2 | route=HW_TicketFun | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=10.15
2026-04-29 10:03:57.403 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.18 | totalMs=14.18
2026-04-29 10:04:43.104 | step 1 | route=HW_TicketPost | empId=69006 | query called at=10:04:43.104
2026-04-29 10:04:43.124 | step 2 | route=HW_TicketPost | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=19.61
2026-04-29 10:04:43.128 | step 3 | route=HW_TicketPost | empId=69006 | apiMs=23.77 | totalMs=23.77
2026-04-29 10:04:43.131 | step 1 | route=HW_TicketPost | empId=69006 | query called at=10:04:43.131
2026-04-29 10:04:43.135 | step 2 | route=HW_TicketPost | empId=69006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-29 10:04:43.136 | step 3 | route=HW_TicketPost | empId=69006 | apiMs=4.77 | totalMs=4.77
2026-04-29 10:04:43.136 | step 1 | route=HW_TicketPost | empId=69006 | query called at=10:04:43.136
2026-04-29 10:04:43.138 | step 2 | route=HW_TicketPost | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-29 10:04:43.138 | step 3 | route=HW_TicketPost | empId=69006 | apiMs=1.80 | totalMs=1.80
2026-04-29 10:04:43.139 | step 1 | route=HW_TicketPost | empId=69006 | query called at=10:04:43.139
2026-04-29 10:04:45.096 | step 2 | route=HW_TicketPost | empId=69006 | query=hw_ticket_save_proc_kpi | queryMs=1956.19
2026-04-29 10:04:45.346 | step 3 | route=HW_TicketPost | empId=69006 | apiMs=2,207.43 | totalMs=2,207.43
2026-04-29 10:04:45.634 | step 1 | route=IT_Ticket | empId=69006 | query called at=10:04:45.634
2026-04-29 10:04:45.651 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=13.76
2026-04-29 10:04:45.660 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=4.19
2026-04-29 10:04:45.661 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-29 10:04:45.663 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-29 10:04:45.664 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-04-29 10:04:45.666 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=1.65
2026-04-29 10:04:45.667 | step 3 | route=IT_Ticket | empId=69006 | apiMs=32.77 | totalMs=32.77
2026-04-29 10:04:45.667 | step 1 | route=IT_Ticket | empId=69006 | query called at=10:04:45.667
2026-04-29 10:04:45.670 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-04-29 10:04:45.671 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-29 10:04:45.672 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-29 10:04:45.673 | step 3 | route=IT_Ticket | empId=69006 | apiMs=5.39 | totalMs=5.39
2026-04-29 10:05:56.378 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=10:05:56.378
2026-04-29 10:05:56.535 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=156.27
2026-04-29 10:05:56.536 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=157.45 | totalMs=157.45
2026-04-29 10:05:57.219 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:05:57.219
2026-04-29 10:08:00.877 | step 1 | route=HW_Ticket_Report | empId=47727 | query called at=10:08:00.877
2026-04-29 10:08:00.908 | step 2 | route=HW_Ticket_Report | empId=47727 | query=hw_ticket_report_kpi_proc | queryMs=30.17
2026-04-29 10:08:00.909 | step 3 | route=HW_Ticket_Report | empId=47727 | apiMs=31.29 | totalMs=31.29
2026-04-29 10:08:02.965 | step 4 | route=pageRenderd | empId=47727 | Page=HW TICKET REPORT | page fully loaded at : 10:08:02.965
2026-04-29 10:08:05.200 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:08:05.200
2026-04-29 10:08:05.210 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-29 10:08:05.212 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-29 10:08:05.213 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-29 10:08:05.215 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-29 10:08:05.216 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-29 10:08:05.218 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=1.26
2026-04-29 10:08:05.218 | step 3 | route=IT_Ticket | empId=47727 | apiMs=18.45 | totalMs=18.45
2026-04-29 10:08:05.219 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:08:05.219
2026-04-29 10:08:05.220 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-29 10:08:05.221 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-04-29 10:08:05.223 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-29 10:08:05.223 | step 3 | route=IT_Ticket | empId=47727 | apiMs=4.19 | totalMs=4.19
2026-04-29 10:08:15.556 | step 1 | route=HW_TicketFun | empId= | query called at=10:08:15.556
2026-04-29 10:08:15.566 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=10.01
2026-04-29 10:08:15.570 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.01 | totalMs=14.01
2026-04-29 10:08:30.234 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:30.234
2026-04-29 10:08:30.284 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=48.84
2026-04-29 10:08:30.287 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=52.89 | totalMs=52.89
2026-04-29 10:08:30.290 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:30.290
2026-04-29 10:08:30.297 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.17
2026-04-29 10:08:30.298 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=7.49 | totalMs=7.49
2026-04-29 10:08:30.298 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:30.298
2026-04-29 10:08:30.300 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-29 10:08:30.300 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=1.94 | totalMs=1.94
2026-04-29 10:08:30.301 | step 1 | route=HW_TicketPost | empId=47727 | query called at=10:08:30.301
2026-04-29 10:08:30.322 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=20.84
2026-04-29 10:08:30.328 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=27.26 | totalMs=27.26
2026-04-29 10:08:30.575 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:08:30.575
2026-04-29 10:08:30.584 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-04-29 10:08:30.587 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=2.14
2026-04-29 10:08:30.588 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-29 10:08:30.590 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-04-29 10:08:30.592 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-29 10:08:30.593 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=1.14
2026-04-29 10:08:30.594 | step 3 | route=IT_Ticket | empId=47727 | apiMs=19.08 | totalMs=19.08
2026-04-29 10:08:30.594 | step 1 | route=IT_Ticket | empId=47727 | query called at=10:08:30.594
2026-04-29 10:08:30.596 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-29 10:08:30.597 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-29 10:08:30.605 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=7.53
2026-04-29 10:08:30.605 | step 3 | route=IT_Ticket | empId=47727 | apiMs=10.93 | totalMs=10.93
2026-04-29 10:11:35.864 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:11:35.864
2026-04-29 10:11:35.880 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=14.92
2026-04-29 10:11:35.885 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-29 10:11:35.888 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-04-29 10:11:35.894 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=3.07
2026-04-29 10:11:35.899 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=4.56
2026-04-29 10:11:35.901 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=1.1
2026-04-29 10:11:35.901 | step 3 | route=IT_Ticket | empId=34950 | apiMs=36.74 | totalMs=36.74
2026-04-29 10:11:35.902 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:11:35.902
2026-04-29 10:11:35.914 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=11.67
2026-04-29 10:11:35.915 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-29 10:11:35.917 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-04-29 10:11:35.918 | step 3 | route=IT_Ticket | empId=34950 | apiMs=15.86 | totalMs=15.86
2026-04-29 10:12:06.879 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34950 | query called at=10:12:06.879
2026-04-29 10:12:07.221 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=340.73
2026-04-29 10:12:07.224 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34950 | apiMs=345.14 | totalMs=345.14
2026-04-29 10:12:10.165 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query called at=10:12:10.165
2026-04-29 10:12:10.186 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=19.92
2026-04-29 10:12:10.190 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34950 | apiMs=24.16 | totalMs=24.16
2026-04-29 10:13:24.153 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:13:24.153
2026-04-29 10:13:24.165 | step 2 | route=IT_TicketPost | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-04-29 10:13:24.168 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=15.09 | totalMs=15.09
2026-04-29 10:13:24.182 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:13:24.182
2026-04-29 10:13:24.213 | step 2 | route=IT_TicketPost | empId=34950 | query=IT_Ticket_Save_SPOC | queryMs=30.32
2026-04-29 10:13:24.215 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=32.64 | totalMs=32.64
2026-04-29 10:13:24.215 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:13:24.215
2026-04-29 10:13:24.217 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-29 10:13:24.218 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=2.17 | totalMs=2.17
2026-04-29 10:13:24.218 | step 1 | route=IT_TicketPost | empId=34950 | query called at=10:13:24.218
2026-04-29 10:13:24.219 | step 2 | route=IT_TicketPost | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-04-29 10:13:24.220 | step 3 | route=IT_TicketPost | empId=34950 | apiMs=1.39 | totalMs=1.39
2026-04-29 10:13:27.235 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:13:27.235
2026-04-29 10:13:27.244 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.3
2026-04-29 10:13:27.246 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-29 10:13:27.248 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-29 10:13:27.249 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-29 10:13:27.250 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-29 10:13:27.252 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=1.13
2026-04-29 10:13:27.252 | step 3 | route=IT_Ticket | empId=34950 | apiMs=17.53 | totalMs=17.53
2026-04-29 10:13:27.253 | step 1 | route=IT_Ticket | empId=34950 | query called at=10:13:27.253
2026-04-29 10:13:27.254 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-29 10:13:27.256 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-29 10:13:27.257 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-04-29 10:13:27.257 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.45 | totalMs=4.45
2026-04-29 10:15:24.517 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:15:24.517
2026-04-29 10:15:24.629 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=111.05
2026-04-29 10:15:24.632 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=115.40 | totalMs=115.40
2026-04-29 10:15:25.272 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:15:25.272
2026-04-29 10:15:35.558 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:15:35.558
2026-04-29 10:15:35.601 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=42.44
2026-04-29 10:15:35.606 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=48.45 | totalMs=48.45
2026-04-29 10:15:35.609 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:15:35.609
2026-04-29 10:15:35.614 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-29 10:15:35.615 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-29 10:15:35.616 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-04-29 10:15:35.616 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.02 | totalMs=7.02
2026-04-29 10:15:39.132 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:15:39.132
2026-04-29 10:15:39.184 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=51.44
2026-04-29 10:15:39.187 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=55.35 | totalMs=55.35
2026-04-29 10:15:39.773 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:15:39.773
2026-04-29 10:23:33.988 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:23:33.988
2026-04-29 10:23:34.047 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=58.59
2026-04-29 10:23:34.055 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.07
2026-04-29 10:23:34.064 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.23
2026-04-29 10:23:34.072 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.46
2026-04-29 10:23:34.129 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=56.36
2026-04-29 10:23:34.146 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=16.56
2026-04-29 10:23:34.146 | step 3 | route=IT_Ticket | empId=51863 | apiMs=158.84 | totalMs=158.84
2026-04-29 10:23:34.147 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:23:34.147
2026-04-29 10:23:34.187 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=39.75
2026-04-29 10:23:34.196 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-29 10:23:34.204 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-04-29 10:23:34.205 | step 3 | route=IT_Ticket | empId=51863 | apiMs=57.71 | totalMs=57.71
2026-04-29 10:23:41.878 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=10:23:41.878
2026-04-29 10:23:42.051 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=172.12
2026-04-29 10:23:42.055 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=176.35 | totalMs=176.35
2026-04-29 10:23:44.286 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=10:23:44.286
2026-04-29 10:23:44.297 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-04-29 10:23:44.301 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=14.24 | totalMs=14.24
2026-04-29 10:24:40.454 | step 1 | route=IT_TicketPost | empId=51863 | query called at=10:24:40.454
2026-04-29 10:24:40.467 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=12.5
2026-04-29 10:24:40.470 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=16.59 | totalMs=16.59
2026-04-29 10:24:40.473 | step 1 | route=IT_TicketPost | empId=51863 | query called at=10:24:40.473
2026-04-29 10:24:40.507 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=30.57
2026-04-29 10:24:40.509 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=35.57 | totalMs=35.57
2026-04-29 10:24:40.509 | step 1 | route=IT_TicketPost | empId=51863 | query called at=10:24:40.509
2026-04-29 10:24:40.541 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.18
2026-04-29 10:24:40.542 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=32.34 | totalMs=32.34
2026-04-29 10:24:42.489 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:24:42.489
2026-04-29 10:24:42.500 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-04-29 10:24:42.503 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-29 10:24:42.504 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-29 10:24:42.506 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-29 10:24:42.508 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-29 10:24:42.515 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=6.55
2026-04-29 10:24:42.515 | step 3 | route=IT_Ticket | empId=51863 | apiMs=26.46 | totalMs=26.46
2026-04-29 10:24:42.516 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:24:42.516
2026-04-29 10:24:42.518 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-29 10:24:42.519 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-29 10:24:42.521 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-29 10:24:42.521 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.87 | totalMs=4.87
2026-04-29 10:25:59.431 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=10:25:59.431
2026-04-29 10:25:59.484 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=52.19
2026-04-29 10:25:59.484 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=53.46 | totalMs=53.46
2026-04-29 10:26:00.086 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:26:00.086
2026-04-29 10:26:03.252 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=10:26:03.252
2026-04-29 10:26:03.308 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=55.4
2026-04-29 10:26:03.353 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=100.16 | totalMs=100.16
2026-04-29 10:26:03.356 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=10:26:03.356
2026-04-29 10:26:03.445 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=86.52
2026-04-29 10:26:03.446 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-04-29 10:26:03.447 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-29 10:26:03.448 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=92.19 | totalMs=92.19
2026-04-29 10:26:07.015 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=10:26:07.015
2026-04-29 10:26:07.035 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=19.36
2026-04-29 10:26:07.038 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=22.92 | totalMs=22.92
2026-04-29 10:26:07.807 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:26:07.807
2026-04-29 10:26:09.357 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:26:09.357
2026-04-29 10:32:33.234 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:32:33.234
2026-04-29 10:32:33.309 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=74.72
2026-04-29 10:32:33.312 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=2.7
2026-04-29 10:32:33.314 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-29 10:32:33.315 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-29 10:32:33.370 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=54.67
2026-04-29 10:32:33.388 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=17.21
2026-04-29 10:32:33.388 | step 3 | route=IT_Ticket | empId=68413 | apiMs=154.40 | totalMs=154.40
2026-04-29 10:32:33.389 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:32:33.389
2026-04-29 10:32:33.437 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=47.93
2026-04-29 10:32:33.447 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=9.25
2026-04-29 10:32:33.456 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.53
2026-04-29 10:32:33.456 | step 3 | route=IT_Ticket | empId=68413 | apiMs=67.27 | totalMs=67.27
2026-04-29 10:32:43.141 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=10:32:43.141
2026-04-29 10:32:43.468 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=326.91
2026-04-29 10:32:43.472 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=331.46 | totalMs=331.46
2026-04-29 10:32:44.934 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=10:32:44.934
2026-04-29 10:32:44.947 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12.22
2026-04-29 10:32:44.950 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=16.27 | totalMs=16.27
2026-04-29 10:33:34.832 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:33:34.832
2026-04-29 10:33:34.843 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-29 10:33:34.846 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=14.16 | totalMs=14.16
2026-04-29 10:33:34.849 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:33:34.849
2026-04-29 10:33:34.877 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=24.9
2026-04-29 10:33:34.879 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=29.63 | totalMs=29.63
2026-04-29 10:33:34.879 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:33:34.879
2026-04-29 10:33:34.904 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.13
2026-04-29 10:33:34.904 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=24.92 | totalMs=24.92
2026-04-29 10:33:35.131 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:33:35.131
2026-04-29 10:33:35.141 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-04-29 10:33:35.143 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-29 10:33:35.144 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-29 10:33:35.147 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=2.08
2026-04-29 10:33:35.148 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-04-29 10:33:35.153 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=4.61
2026-04-29 10:33:35.154 | step 3 | route=IT_Ticket | empId=68413 | apiMs=22.36 | totalMs=22.36
2026-04-29 10:33:35.154 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:33:35.154
2026-04-29 10:33:35.156 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-29 10:33:35.157 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-29 10:33:35.158 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-04-29 10:33:35.159 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.38 | totalMs=4.38
2026-04-29 10:33:48.513 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=10:33:48.513
2026-04-29 10:33:48.837 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=323.72
2026-04-29 10:33:48.840 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=327.79 | totalMs=327.79
2026-04-29 10:33:59.044 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=10:33:59.044
2026-04-29 10:33:59.076 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=31.56
2026-04-29 10:33:59.081 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=36.99 | totalMs=36.99
2026-04-29 10:38:03.474 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:38:03.474
2026-04-29 10:38:03.497 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=22.29
2026-04-29 10:38:03.501 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=26.75 | totalMs=26.75
2026-04-29 10:38:03.504 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:38:03.504
2026-04-29 10:38:03.510 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=3.26
2026-04-29 10:38:03.514 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=9.82 | totalMs=9.82
2026-04-29 10:38:03.514 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:38:03.514
2026-04-29 10:38:03.516 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-29 10:38:03.516 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.37 | totalMs=2.37
2026-04-29 10:38:03.517 | step 1 | route=IT_TicketPost | empId=68413 | query called at=10:38:03.517
2026-04-29 10:38:03.518 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-04-29 10:38:03.519 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=1.65 | totalMs=1.65
2026-04-29 10:38:03.746 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:38:03.746
2026-04-29 10:38:03.756 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-04-29 10:38:03.757 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-29 10:38:03.759 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-29 10:38:03.760 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-29 10:38:03.762 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-04-29 10:38:03.763 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.26
2026-04-29 10:38:03.764 | step 3 | route=IT_Ticket | empId=68413 | apiMs=17.83 | totalMs=17.83
2026-04-29 10:38:03.764 | step 1 | route=IT_Ticket | empId=68413 | query called at=10:38:03.764
2026-04-29 10:38:03.766 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-29 10:38:03.767 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-29 10:38:03.768 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-29 10:38:03.768 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.07 | totalMs=4.07
2026-04-29 10:51:48.385 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:51:48.385
2026-04-29 10:51:48.429 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=42.75
2026-04-29 10:51:48.430 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-29 10:51:48.432 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-29 10:51:48.434 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-29 10:51:48.461 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=26.72
2026-04-29 10:51:48.462 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=1.09
2026-04-29 10:51:48.463 | step 3 | route=IT_Ticket | empId=44319 | apiMs=77.70 | totalMs=77.70
2026-04-29 10:51:48.463 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:51:48.463
2026-04-29 10:51:48.483 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=18.81
2026-04-29 10:51:48.484 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-29 10:51:48.486 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-29 10:51:48.486 | step 3 | route=IT_Ticket | empId=44319 | apiMs=22.41 | totalMs=22.41
2026-04-29 10:51:59.232 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=10:51:59.232
2026-04-29 10:51:59.417 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=184.27
2026-04-29 10:51:59.421 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=188.40 | totalMs=188.40
2026-04-29 10:52:02.917 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=10:52:02.917
2026-04-29 10:52:02.972 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=54.8
2026-04-29 10:52:02.976 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=59.27 | totalMs=59.27
2026-04-29 10:52:29.437 | step 1 | route=IT_TicketPost | empId=44319 | query called at=10:52:29.437
2026-04-29 10:52:29.452 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=13.88
2026-04-29 10:52:29.452 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=15.04 | totalMs=15.04
2026-04-29 10:52:29.453 | step 1 | route=IT_TicketPost | empId=44319 | query called at=10:52:29.453
2026-04-29 10:52:29.502 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=48.05
2026-04-29 10:52:29.516 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=62.97 | totalMs=62.97
2026-04-29 10:52:29.517 | step 1 | route=IT_TicketPost | empId=44319 | query called at=10:52:29.517
2026-04-29 10:52:29.557 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=39.62
2026-04-29 10:52:29.557 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=40.71 | totalMs=40.71
2026-04-29 10:52:29.558 | step 1 | route=IT_TicketPost | empId=44319 | query called at=10:52:29.558
2026-04-29 10:52:29.565 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.98
2026-04-29 10:52:29.566 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=7.77 | totalMs=7.77
2026-04-29 10:52:32.771 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:52:32.771
2026-04-29 10:52:32.784 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-29 10:52:32.788 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-29 10:52:32.789 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-29 10:52:32.790 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-29 10:52:32.792 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-04-29 10:52:32.797 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=4.55
2026-04-29 10:52:32.797 | step 3 | route=IT_Ticket | empId=44319 | apiMs=26.55 | totalMs=26.55
2026-04-29 10:52:32.798 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:52:32.798
2026-04-29 10:52:32.799 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-29 10:52:32.801 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-29 10:52:32.802 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-04-29 10:52:32.802 | step 3 | route=IT_Ticket | empId=44319 | apiMs=4.40 | totalMs=4.40
2026-04-29 10:53:33.914 | step 1 | route=HW_Ticket_Report | empId=65584 | query called at=10:53:33.914
2026-04-29 10:53:33.949 | step 2 | route=HW_Ticket_Report | empId=65584 | query=hw_ticket_report_kpi_proc | queryMs=34.86
2026-04-29 10:53:33.950 | step 3 | route=HW_Ticket_Report | empId=65584 | apiMs=36.01 | totalMs=36.01
2026-04-29 10:53:34.676 | step 4 | route=pageRenderd | empId=65584 | Page=HW TICKET REPORT | page fully loaded at : 10:53:34.676
2026-04-29 10:53:42.991 | step 1 | route=IT_Ticket | empId=65584 | query called at=10:53:42.991
2026-04-29 10:53:43.002 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-29 10:53:43.006 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-29 10:53:43.010 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-29 10:53:43.014 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-29 10:53:43.015 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-04-29 10:53:43.019 | step 2 | route=IT_Ticket | empId=65584 | query=VMS_Comp_login_proc | queryMs=3.83
2026-04-29 10:53:43.020 | step 3 | route=IT_Ticket | empId=65584 | apiMs=28.43 | totalMs=28.43
2026-04-29 10:53:43.020 | step 1 | route=IT_Ticket | empId=65584 | query called at=10:53:43.020
2026-04-29 10:53:43.022 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-29 10:53:43.023 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-29 10:53:43.024 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-29 10:53:43.025 | step 3 | route=IT_Ticket | empId=65584 | apiMs=4.48 | totalMs=4.48
2026-04-29 10:54:09.124 | step 1 | route=HW_TicketFun | empId= | query called at=10:54:09.124
2026-04-29 10:54:09.139 | step 2 | route=HW_TicketFun | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=13.56
2026-04-29 10:54:09.142 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=17.32 | totalMs=17.32
2026-04-29 10:54:50.729 | step 1 | route=HW_TicketPost | empId=65584 | query called at=10:54:50.729
2026-04-29 10:54:50.765 | step 2 | route=HW_TicketPost | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=34.64
2026-04-29 10:54:50.765 | step 3 | route=HW_TicketPost | empId=65584 | apiMs=35.80 | totalMs=35.80
2026-04-29 10:54:50.766 | step 1 | route=HW_TicketPost | empId=65584 | query called at=10:54:50.766
2026-04-29 10:54:50.809 | step 2 | route=HW_TicketPost | empId=65584 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=42.18
2026-04-29 10:54:50.809 | step 3 | route=HW_TicketPost | empId=65584 | apiMs=43.03 | totalMs=43.03
2026-04-29 10:54:50.810 | step 1 | route=HW_TicketPost | empId=65584 | query called at=10:54:50.810
2026-04-29 10:54:50.817 | step 2 | route=HW_TicketPost | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=7.36
2026-04-29 10:54:50.818 | step 3 | route=HW_TicketPost | empId=65584 | apiMs=8.11 | totalMs=8.11
2026-04-29 10:54:50.818 | step 1 | route=HW_TicketPost | empId=65584 | query called at=10:54:50.818
2026-04-29 10:54:50.916 | step 2 | route=HW_TicketPost | empId=65584 | query=hw_ticket_save_proc_kpi | queryMs=96.93
2026-04-29 10:54:50.930 | step 3 | route=HW_TicketPost | empId=65584 | apiMs=111.57 | totalMs=111.57
2026-04-29 10:54:53.515 | step 1 | route=IT_Ticket | empId=65584 | query called at=10:54:53.515
2026-04-29 10:54:53.525 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-04-29 10:54:53.527 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-29 10:54:53.528 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-04-29 10:54:53.529 | step 2 | route=IT_Ticket | empId=65584 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-29 10:54:53.530 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-04-29 10:54:53.534 | step 2 | route=IT_Ticket | empId=65584 | query=VMS_Comp_login_proc | queryMs=3.2
2026-04-29 10:54:53.535 | step 3 | route=IT_Ticket | empId=65584 | apiMs=19.08 | totalMs=19.08
2026-04-29 10:54:53.535 | step 1 | route=IT_Ticket | empId=65584 | query called at=10:54:53.535
2026-04-29 10:54:53.536 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-29 10:54:53.537 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=0.62
2026-04-29 10:54:53.538 | step 2 | route=IT_Ticket | empId=65584 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-29 10:54:53.539 | step 3 | route=IT_Ticket | empId=65584 | apiMs=3.58 | totalMs=3.58
2026-04-29 11:40:57.430 | step 5 | route=dashboard | empId=GUA0044 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-29 11:41:41.655 | step 5 | route=dashboard | empId=GNT0070 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-29 11:42:25.435 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:42:25.435
2026-04-29 11:42:25.462 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=26.15
2026-04-29 11:42:25.467 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-29 11:42:25.471 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-29 11:42:25.475 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-29 11:42:25.491 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=16.27
2026-04-29 11:42:25.495 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=3.67
2026-04-29 11:42:25.496 | step 3 | route=IT_Ticket | empId=46290 | apiMs=60.30 | totalMs=60.30
2026-04-29 11:42:25.496 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:42:25.496
2026-04-29 11:42:25.508 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=10.42
2026-04-29 11:42:25.509 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-29 11:42:25.510 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-29 11:42:25.510 | step 3 | route=IT_Ticket | empId=46290 | apiMs=13.55 | totalMs=13.55
2026-04-29 11:42:37.204 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=11:42:37.204
2026-04-29 11:42:37.344 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=138.9
2026-04-29 11:42:37.347 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=143.10 | totalMs=143.10
2026-04-29 11:42:39.347 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=11:42:39.347
2026-04-29 11:42:39.389 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=38.58
2026-04-29 11:42:39.393 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=45.42 | totalMs=45.42
2026-04-29 11:43:46.377 | step 1 | route=IT_TicketPost | empId=46290 | query called at=11:43:46.377
2026-04-29 11:43:46.388 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-04-29 11:43:46.392 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=14.93 | totalMs=14.93
2026-04-29 11:43:46.395 | step 1 | route=IT_TicketPost | empId=46290 | query called at=11:43:46.395
2026-04-29 11:43:46.500 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=103.12
2026-04-29 11:43:46.502 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=107.91 | totalMs=107.91
2026-04-29 11:43:46.503 | step 1 | route=IT_TicketPost | empId=46290 | query called at=11:43:46.503
2026-04-29 11:43:46.505 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-29 11:43:46.506 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.88 | totalMs=2.88
2026-04-29 11:43:49.016 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:43:49.016
2026-04-29 11:43:49.027 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-04-29 11:43:49.032 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-29 11:43:49.036 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-29 11:43:49.037 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-29 11:43:49.039 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-29 11:43:49.045 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=5.51
2026-04-29 11:43:49.045 | step 3 | route=IT_Ticket | empId=46290 | apiMs=28.98 | totalMs=28.98
2026-04-29 11:43:49.046 | step 1 | route=IT_Ticket | empId=46290 | query called at=11:43:49.046
2026-04-29 11:43:49.048 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-04-29 11:43:49.049 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-29 11:43:49.051 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-29 11:43:49.051 | step 3 | route=IT_Ticket | empId=46290 | apiMs=5.03 | totalMs=5.03
2026-04-29 11:52:31.053 | step 1 | route=IT_Ticket | empId=22317 | query called at=11:52:31.053
2026-04-29 11:52:31.098 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=43.78
2026-04-29 11:52:31.100 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-04-29 11:52:31.101 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-29 11:52:31.103 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-29 11:52:31.131 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_it_Ticket_Details | queryMs=27.82
2026-04-29 11:52:31.137 | step 2 | route=IT_Ticket | empId=22317 | query=VMS_Comp_login_proc | queryMs=5.28
2026-04-29 11:52:31.137 | step 3 | route=IT_Ticket | empId=22317 | apiMs=83.54 | totalMs=83.54
2026-04-29 11:52:31.138 | step 1 | route=IT_Ticket | empId=22317 | query called at=11:52:31.138
2026-04-29 11:52:31.158 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=19.96
2026-04-29 11:52:31.160 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-29 11:52:31.161 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-29 11:52:31.161 | step 3 | route=IT_Ticket | empId=22317 | apiMs=23.60 | totalMs=23.60
2026-04-29 11:53:59.654 | step 1 | route=HW_TicketFun | empId= | query called at=11:53:59.654
2026-04-29 11:53:59.665 | step 2 | route=HW_TicketFun | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=10.12
2026-04-29 11:53:59.668 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.34 | totalMs=14.34
2026-04-29 11:54:15.388 | step 1 | route=HW_TicketPost | empId=22317 | query called at=11:54:15.388
2026-04-29 11:54:15.419 | step 2 | route=HW_TicketPost | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=30.57
2026-04-29 11:54:15.420 | step 3 | route=HW_TicketPost | empId=22317 | apiMs=31.90 | totalMs=31.90
2026-04-29 11:54:15.420 | step 1 | route=HW_TicketPost | empId=22317 | query called at=11:54:15.420
2026-04-29 11:54:15.460 | step 2 | route=HW_TicketPost | empId=22317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=39.35
2026-04-29 11:54:15.461 | step 3 | route=HW_TicketPost | empId=22317 | apiMs=40.33 | totalMs=40.33
2026-04-29 11:54:15.461 | step 1 | route=HW_TicketPost | empId=22317 | query called at=11:54:15.461
2026-04-29 11:54:15.469 | step 2 | route=HW_TicketPost | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=7.47
2026-04-29 11:54:15.469 | step 3 | route=HW_TicketPost | empId=22317 | apiMs=8.25 | totalMs=8.25
2026-04-29 11:54:15.470 | step 1 | route=HW_TicketPost | empId=22317 | query called at=11:54:15.470
2026-04-29 11:54:15.529 | step 2 | route=HW_TicketPost | empId=22317 | query=hw_ticket_save_proc_kpi | queryMs=58.15
2026-04-29 11:54:15.531 | step 3 | route=HW_TicketPost | empId=22317 | apiMs=60.50 | totalMs=60.50
2026-04-29 11:54:15.757 | step 1 | route=IT_Ticket | empId=22317 | query called at=11:54:15.757
2026-04-29 11:54:15.767 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-04-29 11:54:15.769 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-29 11:54:15.770 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-29 11:54:15.771 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-29 11:54:15.773 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-04-29 11:54:15.777 | step 2 | route=IT_Ticket | empId=22317 | query=VMS_Comp_login_proc | queryMs=3.52
2026-04-29 11:54:15.777 | step 3 | route=IT_Ticket | empId=22317 | apiMs=19.67 | totalMs=19.67
2026-04-29 11:54:15.777 | step 1 | route=IT_Ticket | empId=22317 | query called at=11:54:15.777
2026-04-29 11:54:15.779 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-29 11:54:15.780 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-29 11:54:15.789 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=8.56
2026-04-29 11:54:15.789 | step 3 | route=IT_Ticket | empId=22317 | apiMs=11.75 | totalMs=11.75
2026-04-29 11:55:45.522 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:55:45.522
2026-04-29 11:55:45.608 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=85.84
2026-04-29 11:55:45.609 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=87.06 | totalMs=87.06
2026-04-29 11:55:46.420 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:55:46.420
2026-04-29 11:55:51.449 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:55:51.449
2026-04-29 11:55:52.054 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=603.71
2026-04-29 11:55:52.102 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=652.38 | totalMs=652.38
2026-04-29 11:55:52.105 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:55:52.105
2026-04-29 11:55:52.114 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.76
2026-04-29 11:55:52.127 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.32
2026-04-29 11:55:52.135 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.01
2026-04-29 11:55:52.136 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=30.82 | totalMs=30.82
2026-04-29 11:55:56.095 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:55:56.095
2026-04-29 11:55:56.122 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=26.52
2026-04-29 11:55:56.125 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=30.26 | totalMs=30.26
2026-04-29 11:55:56.844 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:55:56.844
2026-04-29 12:13:12.491 | step 1 | route=IT_Ticket | empId=67856 | query called at=12:13:12.491
2026-04-29 12:13:12.549 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=57.22
2026-04-29 12:13:12.553 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-29 12:13:12.558 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-29 12:13:12.562 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-29 12:13:12.593 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=31.29
2026-04-29 12:13:12.595 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=1.35
2026-04-29 12:13:12.596 | step 3 | route=IT_Ticket | empId=67856 | apiMs=105.02 | totalMs=105.02
2026-04-29 12:13:12.597 | step 1 | route=IT_Ticket | empId=67856 | query called at=12:13:12.597
2026-04-29 12:13:12.617 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=19.9
2026-04-29 12:13:12.618 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-29 12:13:12.620 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-29 12:13:12.620 | step 3 | route=IT_Ticket | empId=67856 | apiMs=23.59 | totalMs=23.59
2026-04-29 12:13:21.254 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67856 | query called at=12:13:21.254
2026-04-29 12:13:21.502 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=246.97
2026-04-29 12:13:21.505 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67856 | apiMs=250.92 | totalMs=250.92
2026-04-29 12:13:23.663 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query called at=12:13:23.663
2026-04-29 12:13:23.711 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=46.93
2026-04-29 12:13:23.714 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67856 | apiMs=50.88 | totalMs=50.88
2026-04-29 12:14:43.672 | step 1 | route=IT_TicketPost | empId=67856 | query called at=12:14:43.672
2026-04-29 12:14:43.690 | step 2 | route=IT_TicketPost | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=16.92
2026-04-29 12:14:43.693 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=21.09 | totalMs=21.09
2026-04-29 12:14:43.696 | step 1 | route=IT_TicketPost | empId=67856 | query called at=12:14:43.696
2026-04-29 12:14:43.813 | step 2 | route=IT_TicketPost | empId=67856 | query=IT_Ticket_Save_SPOC | queryMs=113.42
2026-04-29 12:14:43.836 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=139.21 | totalMs=139.21
2026-04-29 12:14:43.836 | step 1 | route=IT_TicketPost | empId=67856 | query called at=12:14:43.836
2026-04-29 12:14:43.905 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=68.75
2026-04-29 12:14:43.906 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=69.86 | totalMs=69.86
2026-04-29 12:14:43.907 | step 1 | route=IT_TicketPost | empId=67856 | query called at=12:14:43.907
2026-04-29 12:14:43.915 | step 2 | route=IT_TicketPost | empId=67856 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.46
2026-04-29 12:14:43.916 | step 3 | route=IT_TicketPost | empId=67856 | apiMs=9.23 | totalMs=9.23
2026-04-29 12:14:44.142 | step 1 | route=IT_Ticket | empId=67856 | query called at=12:14:44.142
2026-04-29 12:14:44.157 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=14.02
2026-04-29 12:14:44.165 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-04-29 12:14:44.174 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=8.58
2026-04-29 12:14:44.183 | step 2 | route=IT_Ticket | empId=67856 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-04-29 12:14:44.191 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_it_Ticket_Details | queryMs=8.24
2026-04-29 12:14:44.203 | step 2 | route=IT_Ticket | empId=67856 | query=VMS_Comp_login_proc | queryMs=11.22
2026-04-29 12:14:44.203 | step 3 | route=IT_Ticket | empId=67856 | apiMs=61.13 | totalMs=61.13
2026-04-29 12:14:44.204 | step 1 | route=IT_Ticket | empId=67856 | query called at=12:14:44.204
2026-04-29 12:14:44.211 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=7.23
2026-04-29 12:14:44.220 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-04-29 12:14:44.228 | step 2 | route=IT_Ticket | empId=67856 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-04-29 12:14:44.229 | step 3 | route=IT_Ticket | empId=67856 | apiMs=24.85 | totalMs=24.85
2026-04-29 12:17:13.041 | step 1 | route=IT_Ticket | empId=38669 | query called at=12:17:13.041
2026-04-29 12:17:13.053 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-04-29 12:17:13.058 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-04-29 12:17:13.062 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-29 12:17:13.066 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-29 12:17:13.068 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-29 12:17:13.074 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=6.07
2026-04-29 12:17:13.075 | step 3 | route=IT_Ticket | empId=38669 | apiMs=33.44 | totalMs=33.44
2026-04-29 12:17:13.076 | step 1 | route=IT_Ticket | empId=38669 | query called at=12:17:13.076
2026-04-29 12:17:13.078 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-29 12:17:13.079 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-29 12:17:13.081 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-29 12:17:13.081 | step 3 | route=IT_Ticket | empId=38669 | apiMs=5.17 | totalMs=5.17
2026-04-29 12:17:23.007 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38669 | query called at=12:17:23.007
2026-04-29 12:17:23.277 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=269.57
2026-04-29 12:17:23.281 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38669 | apiMs=273.59 | totalMs=273.59
2026-04-29 12:17:26.425 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38669 | query called at=12:17:26.425
2026-04-29 12:17:26.466 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=39.96
2026-04-29 12:17:26.470 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38669 | apiMs=44.19 | totalMs=44.19
2026-04-29 12:19:35.387 | step 1 | route=IT_TicketPost | empId=38669 | query called at=12:19:35.387
2026-04-29 12:19:35.398 | step 2 | route=IT_TicketPost | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-04-29 12:19:35.399 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=11.24 | totalMs=11.24
2026-04-29 12:19:35.399 | step 1 | route=IT_TicketPost | empId=38669 | query called at=12:19:35.399
2026-04-29 12:19:35.428 | step 2 | route=IT_TicketPost | empId=38669 | query=IT_Ticket_Save_SPOC | queryMs=28.35
2026-04-29 12:19:35.435 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=35.52 | totalMs=35.52
2026-04-29 12:19:35.435 | step 1 | route=IT_TicketPost | empId=38669 | query called at=12:19:35.435
2026-04-29 12:19:35.437 | step 2 | route=IT_TicketPost | empId=38669 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-29 12:19:35.438 | step 3 | route=IT_TicketPost | empId=38669 | apiMs=2.36 | totalMs=2.36
2026-04-29 12:19:35.666 | step 1 | route=IT_Ticket | empId=38669 | query called at=12:19:35.666
2026-04-29 12:19:35.676 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-04-29 12:19:35.677 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-29 12:19:35.679 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-29 12:19:35.680 | step 2 | route=IT_Ticket | empId=38669 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-29 12:19:35.682 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_it_Ticket_Details | queryMs=1.57
2026-04-29 12:19:35.688 | step 2 | route=IT_Ticket | empId=38669 | query=VMS_Comp_login_proc | queryMs=6.14
2026-04-29 12:19:35.689 | step 3 | route=IT_Ticket | empId=38669 | apiMs=22.52 | totalMs=22.52
2026-04-29 12:19:35.689 | step 1 | route=IT_Ticket | empId=38669 | query called at=12:19:35.689
2026-04-29 12:19:35.691 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-29 12:19:35.693 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-04-29 12:19:35.694 | step 2 | route=IT_Ticket | empId=38669 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-29 12:19:35.694 | step 3 | route=IT_Ticket | empId=38669 | apiMs=5.22 | totalMs=5.22
2026-04-29 12:21:17.964 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:21:17.964
2026-04-29 12:21:18.019 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=54.65
2026-04-29 12:21:18.022 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=58.29 | totalMs=58.29
2026-04-29 12:21:18.547 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:21:18.547
2026-04-29 12:24:18.125 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:24:18.125
2026-04-29 12:24:18.170 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=44.27
2026-04-29 12:24:18.172 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-29 12:24:18.173 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-29 12:24:18.175 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-29 12:24:18.206 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=30.96
2026-04-29 12:24:18.212 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=5.13
2026-04-29 12:24:18.212 | step 3 | route=IT_Ticket | empId=24329 | apiMs=87.18 | totalMs=87.18
2026-04-29 12:24:18.213 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:24:18.213
2026-04-29 12:24:18.240 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=27.21
2026-04-29 12:24:18.242 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-29 12:24:18.243 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-29 12:24:18.244 | step 3 | route=IT_Ticket | empId=24329 | apiMs=30.82 | totalMs=30.82
2026-04-29 12:24:28.933 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=12:24:28.933
2026-04-29 12:24:29.073 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=139.61
2026-04-29 12:24:29.076 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=143.62 | totalMs=143.62
2026-04-29 12:24:31.292 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=12:24:31.292
2026-04-29 12:24:31.304 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=11.38
2026-04-29 12:24:31.307 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=15.37 | totalMs=15.37
2026-04-29 12:25:37.027 | step 1 | route=IT_TicketPost | empId=24329 | query called at=12:25:37.027
2026-04-29 12:25:37.038 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-04-29 12:25:37.041 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=14.05 | totalMs=14.05
2026-04-29 12:25:37.044 | step 1 | route=IT_TicketPost | empId=24329 | query called at=12:25:37.044
2026-04-29 12:25:37.073 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=26.33
2026-04-29 12:25:37.077 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=33.41 | totalMs=33.41
2026-04-29 12:25:37.078 | step 1 | route=IT_TicketPost | empId=24329 | query called at=12:25:37.078
2026-04-29 12:25:37.080 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-04-29 12:25:37.081 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=2.81 | totalMs=2.81
2026-04-29 12:25:39.788 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:25:39.788
2026-04-29 12:25:39.799 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-04-29 12:25:39.803 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-29 12:25:39.807 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-29 12:25:39.809 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-29 12:25:39.810 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-29 12:25:39.816 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=5.43
2026-04-29 12:25:39.817 | step 3 | route=IT_Ticket | empId=24329 | apiMs=29.01 | totalMs=29.01
2026-04-29 12:25:39.817 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:25:39.817
2026-04-29 12:25:39.819 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-29 12:25:39.820 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-29 12:25:39.822 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-29 12:25:39.822 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.95 | totalMs=4.95
2026-04-29 12:29:00.882 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:29:00.882
2026-04-29 12:29:00.946 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=63.81
2026-04-29 12:29:00.955 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=6
2026-04-29 12:29:00.964 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=5.65
2026-04-29 12:29:00.972 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-04-29 12:29:01.016 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=43.3
2026-04-29 12:29:01.029 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=12.7
2026-04-29 12:29:01.030 | step 3 | route=IT_Ticket | empId=35970 | apiMs=147.95 | totalMs=147.95
2026-04-29 12:29:01.030 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:29:01.030
2026-04-29 12:29:01.062 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=31.28
2026-04-29 12:29:01.071 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-04-29 12:29:01.079 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-04-29 12:29:01.080 | step 3 | route=IT_Ticket | empId=35970 | apiMs=49.12 | totalMs=49.12
2026-04-29 12:29:08.125 | step 1 | route=Ticket_Entry_SPOC_Module | empId=35970 | query called at=12:29:08.125
2026-04-29 12:29:08.826 | step 2 | route=Ticket_Entry_SPOC_Module | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=699.48
2026-04-29 12:29:08.826 | step 3 | route=Ticket_Entry_SPOC_Module | empId=35970 | apiMs=700.70 | totalMs=700.70
2026-04-29 12:29:10.713 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query called at=12:29:10.713
2026-04-29 12:29:10.812 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=98.61
2026-04-29 12:29:10.815 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=35970 | apiMs=102.34 | totalMs=102.34
2026-04-29 12:29:57.401 | step 1 | route=IT_TicketPost | empId=35970 | query called at=12:29:57.401
2026-04-29 12:29:57.412 | step 2 | route=IT_TicketPost | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-29 12:29:57.413 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=11.07 | totalMs=11.07
2026-04-29 12:29:57.413 | step 1 | route=IT_TicketPost | empId=35970 | query called at=12:29:57.413
2026-04-29 12:29:57.424 | step 2 | route=IT_TicketPost | empId=35970 | query=IT_Ticket_Save_SPOC | queryMs=9.86
2026-04-29 12:29:57.425 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=12.31 | totalMs=12.31
2026-04-29 12:29:57.426 | step 1 | route=IT_TicketPost | empId=35970 | query called at=12:29:57.426
2026-04-29 12:29:57.428 | step 2 | route=IT_TicketPost | empId=35970 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-04-29 12:29:57.429 | step 3 | route=IT_TicketPost | empId=35970 | apiMs=2.63 | totalMs=2.63
2026-04-29 12:29:57.652 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:29:57.652
2026-04-29 12:29:57.662 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-04-29 12:29:57.664 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-29 12:29:57.666 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-04-29 12:29:57.667 | step 2 | route=IT_Ticket | empId=35970 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-29 12:29:57.669 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-29 12:29:57.675 | step 2 | route=IT_Ticket | empId=35970 | query=VMS_Comp_login_proc | queryMs=5.83
2026-04-29 12:29:57.676 | step 3 | route=IT_Ticket | empId=35970 | apiMs=23.85 | totalMs=23.85
2026-04-29 12:29:57.676 | step 1 | route=IT_Ticket | empId=35970 | query called at=12:29:57.676
2026-04-29 12:29:57.678 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-29 12:29:57.679 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-29 12:29:57.681 | step 2 | route=IT_Ticket | empId=35970 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-29 12:29:57.681 | step 3 | route=IT_Ticket | empId=35970 | apiMs=4.93 | totalMs=4.93
2026-04-29 12:31:22.533 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:31:22.533
2026-04-29 12:31:22.543 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-04-29 12:31:22.548 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-29 12:31:22.552 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-29 12:31:22.556 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-29 12:31:22.571 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=15.29
2026-04-29 12:31:22.577 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.15
2026-04-29 12:31:22.577 | step 3 | route=IT_Ticket | empId=51415 | apiMs=44.19 | totalMs=44.19
2026-04-29 12:31:22.578 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:31:22.578
2026-04-29 12:31:22.580 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-29 12:31:22.581 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-29 12:31:22.582 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-04-29 12:31:22.583 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.67 | totalMs=4.67
2026-04-29 12:31:27.381 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:31:27.381
2026-04-29 12:31:27.414 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.69
2026-04-29 12:31:27.415 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=33.80 | totalMs=33.80
2026-04-29 12:31:29.552 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:31:29.552
2026-04-29 12:31:29.563 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-04-29 12:31:29.567 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.17 | totalMs=15.17
2026-04-29 12:31:46.217 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:31:46.217
2026-04-29 12:31:46.231 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.63
2026-04-29 12:31:46.232 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.71 | totalMs=14.71
2026-04-29 12:31:46.233 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:31:46.233
2026-04-29 12:31:46.293 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=59.33
2026-04-29 12:31:46.305 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=72.54 | totalMs=72.54
2026-04-29 12:31:46.306 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:31:46.306
2026-04-29 12:31:46.314 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.5
2026-04-29 12:31:46.314 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.49 | totalMs=8.49
2026-04-29 12:31:46.315 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:31:46.315
2026-04-29 12:31:46.322 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.77
2026-04-29 12:31:46.322 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.70 | totalMs=7.70
2026-04-29 12:31:47.986 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:31:47.986
2026-04-29 12:31:48.001 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.76
2026-04-29 12:31:48.013 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-04-29 12:31:48.021 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-04-29 12:31:48.030 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-04-29 12:31:48.038 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=8.02
2026-04-29 12:31:48.049 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=10.57
2026-04-29 12:31:48.049 | step 3 | route=IT_Ticket | empId=51415 | apiMs=62.96 | totalMs=62.96
2026-04-29 12:31:48.050 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:31:48.050
2026-04-29 12:31:48.057 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.06
2026-04-29 12:31:48.066 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-04-29 12:31:48.074 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-04-29 12:31:48.074 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.49 | totalMs=24.49
2026-04-29 12:31:55.896 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:31:55.896
2026-04-29 12:31:55.952 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.48
2026-04-29 12:31:55.953 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=56.60 | totalMs=56.60
2026-04-29 12:31:58.250 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:31:58.250
2026-04-29 12:31:58.277 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=26.07
2026-04-29 12:31:58.280 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=29.91 | totalMs=29.91
2026-04-29 12:32:12.220 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:32:12.220
2026-04-29 12:32:12.230 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-04-29 12:32:12.233 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.38 | totalMs=13.38
2026-04-29 12:32:12.236 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:32:12.236
2026-04-29 12:32:12.256 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=16.41
2026-04-29 12:32:12.257 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=21.12 | totalMs=21.12
2026-04-29 12:32:12.258 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:32:12.258
2026-04-29 12:32:12.260 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-04-29 12:32:12.260 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.62 | totalMs=2.62
2026-04-29 12:32:12.261 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:32:12.261
2026-04-29 12:32:12.263 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-29 12:32:12.263 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.84 | totalMs=1.84
2026-04-29 12:32:14.256 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:32:14.256
2026-04-29 12:32:14.267 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-04-29 12:32:14.269 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-29 12:32:14.270 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-29 12:32:14.272 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-29 12:32:14.273 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-04-29 12:32:14.280 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=6.21
2026-04-29 12:32:14.280 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.11 | totalMs=24.11
2026-04-29 12:32:14.281 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:32:14.281
2026-04-29 12:32:14.283 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-29 12:32:14.284 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-29 12:32:14.286 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-29 12:32:14.286 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.85 | totalMs=4.85
2026-04-29 12:32:28.352 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:32:28.352
2026-04-29 12:32:28.407 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=54.88
2026-04-29 12:32:28.408 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=56.01 | totalMs=56.01
2026-04-29 12:32:33.317 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:32:33.317
2026-04-29 12:32:33.370 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=52.73
2026-04-29 12:32:33.373 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=56.31 | totalMs=56.31
2026-04-29 12:32:40.500 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:32:40.500
2026-04-29 12:32:40.515 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.32
2026-04-29 12:32:40.519 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=18.09 | totalMs=18.09
2026-04-29 12:32:40.522 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:32:40.522
2026-04-29 12:32:40.565 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=40.59
2026-04-29 12:32:40.586 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=64.33 | totalMs=64.33
2026-04-29 12:32:40.586 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:32:40.586
2026-04-29 12:32:40.596 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.61
2026-04-29 12:32:40.596 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=9.68 | totalMs=9.68
2026-04-29 12:32:40.597 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:32:40.597
2026-04-29 12:32:40.604 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.7
2026-04-29 12:32:40.604 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.48 | totalMs=7.48
2026-04-29 12:32:42.156 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:32:42.156
2026-04-29 12:32:42.167 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-04-29 12:32:42.169 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-29 12:32:42.170 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-29 12:32:42.172 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-29 12:32:42.174 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-04-29 12:32:42.180 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.53
2026-04-29 12:32:42.180 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.87 | totalMs=23.87
2026-04-29 12:32:42.181 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:32:42.181
2026-04-29 12:32:42.183 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-29 12:32:42.184 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-29 12:32:42.186 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-04-29 12:32:42.186 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.73 | totalMs=5.73
2026-04-29 12:33:02.922 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:33:02.922
2026-04-29 12:33:02.979 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=57.21
2026-04-29 12:33:02.982 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.57 | totalMs=60.57
2026-04-29 12:33:06.585 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:33:06.585
2026-04-29 12:33:06.636 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=49.93
2026-04-29 12:33:06.639 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=53.62 | totalMs=53.62
2026-04-29 12:33:22.498 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:33:22.498
2026-04-29 12:33:22.508 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-04-29 12:33:22.512 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.00 | totalMs=14.00
2026-04-29 12:33:22.515 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:33:22.515
2026-04-29 12:33:22.529 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=11.25 | Error=SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 1989 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=From Sec_trn_inwardmas S1 
	Left join Sec_trn_inwardDet S2 on S1.EtyNo = S2.EtyNo 
	LEft Join Inward_Against_PO_Tbl S22 On S1.EtyNO = S22.Inw_Eno  
	Left Join GrnMaster G1 on S1.Division_Code  = G1.Division_Code 
	And S1.GPNo = G1.GPNO and S1.GpDate = G1.GpDate 
	Left join Sec_Division() S4 on S1.Division_Code = S4.Nos 
	Left join FITSOCKS.dbo.Socks_Gate_Pass_GrnNo_Fn() SG On S1.GPNo= SG.GPNO And S1.GPDATE = SG.GPDATE And S1.PARTY = SG.PARTY 
	Left join EXIM.dbo.Export_MaterialInward_Link_Details E1 On S1.Etyno = E1.Inward_Etyno 
	Left join FITERP1314.dbo.Pur_Grn_Mas F1 On S1.Gpno=F1.GateInwId And S1.GpDate=F1.GateInWDate And 5=S1.Division_Code 
	Left join FITERP1314.dbo.Prod_Recpt_MAs F2 On S1.Gpno=F2.GateInwId And S1.GpDate=F2.GateInWDate And 5=S1.Division_Code 
	Left join OFFSET_PRINTING.dbo.Pur_Grn_Mas F3 On S1.Gpno=F3.GateInwId And S1.GpDate=F3.GateInWDate And 3=S1.Division_Code 
	Left join GAR_PRINT.dbo.Pur_Grn_Mas F4 On S1.Gpno=F4.GateInwId And S1.GpDate=F4.GateInWDate And 2=S1.Division_Code 
	Left join GAR_PRINT.dbo.Pur_Grn_Mas F5 On S1.Gpno=F5.GateInwId And S1.GpDate=F5.GateInWDate And 8=S1.Division_Code 
	Left join LOTMASTER F6 On S1.Gpno=F6.Gpno And S1.GpDate=F6.GpDate And S1.Division_Code=F6.Sec_division 
	Left join Vehicle_Travell_Expense_Master F7 On F7.InWard_EntryNo = S1.Etyno 
	Where  F7.InWard_EntryNo Is Null And (S1.Etydate ) >=DateAdd(YEAR,-1,GETDATE()) And Cancel_Flag = 0 
	And G1.GRNDATE Is Null And G1.GRNNO Is Null And E1.Inward_Etyno Is NUll And F6.Gpno Is null And F6.GpDate Is null 
	And (SG.GPNo Is Null Or SG.GPDate is Null Or SG.InvNo Is Null Or SG.InvDate Is NUll) And (F1.GateInwId Is Null And F1.GateInWDate Is null) 
	And (F2.GateInwId Is Null And F2.GateInWDate Is null)  And (F3.GateInwId Is Null And F3.GateInWDate Is null) 
	And (F4.GateInwId Is Null And F4.GateInWDate Is null) And (F5.GateInwId Is Null And F5.GateInWDate Is null)   And S4.Nos in(1,4,5,7, 10),@Severity_Iss=1,@Module_id=5,@Comp_id=39,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-04-29 12:33:22.537 | step 5 | route=IT_TicketPost | empId=51415 | action=IT Ticket Entry Save - ERROR | error => SQLSTATE[42000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Operation failed. The index entry of length 1989 bytes for the index 'UX_IT_Ticket_Details_new_All_new' exceeds the maximum length of 1700 bytes for nonclustered indexes. (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=AJITHKUMAR.P/GLA0163,@Type_Iss=16,@Issuse_Describ=From Sec_trn_inwardmas S1 
	Left join Sec_trn_inwardDet S2 on S1.EtyNo = S2.EtyNo 
	LEft Join Inward_Against_PO_Tbl S22 On S1.EtyNO = S22.Inw_Eno  
	Left Join GrnMaster G1 on S1.Division_Code  = G1.Division_Code 
	And S1.GPNo = G1.GPNO and S1.GpDate = G1.GpDate 
	Left join Sec_Division() S4 on S1.Division_Code = S4.Nos 
	Left join FITSOCKS.dbo.Socks_Gate_Pass_GrnNo_Fn() SG On S1.GPNo= SG.GPNO And S1.GPDATE = SG.GPDATE And S1.PARTY = SG.PARTY 
	Left join EXIM.dbo.Export_MaterialInward_Link_Details E1 On S1.Etyno = E1.Inward_Etyno 
	Left join FITERP1314.dbo.Pur_Grn_Mas F1 On S1.Gpno=F1.GateInwId And S1.GpDate=F1.GateInWDate And 5=S1.Division_Code 
	Left join FITERP1314.dbo.Prod_Recpt_MAs F2 On S1.Gpno=F2.GateInwId And S1.GpDate=F2.GateInWDate And 5=S1.Division_Code 
	Left join OFFSET_PRINTING.dbo.Pur_Grn_Mas F3 On S1.Gpno=F3.GateInwId And S1.GpDate=F3.GateInWDate And 3=S1.Division_Code 
	Left join GAR_PRINT.dbo.Pur_Grn_Mas F4 On S1.Gpno=F4.GateInwId And S1.GpDate=F4.GateInWDate And 2=S1.Division_Code 
	Left join GAR_PRINT.dbo.Pur_Grn_Mas F5 On S1.Gpno=F5.GateInwId And S1.GpDate=F5.GateInWDate And 8=S1.Division_Code 
	Left join LOTMASTER F6 On S1.Gpno=F6.Gpno And S1.GpDate=F6.GpDate And S1.Division_Code=F6.Sec_division 
	Left join Vehicle_Travell_Expense_Master F7 On F7.InWard_EntryNo = S1.Etyno 
	Where  F7.InWard_EntryNo Is Null And (S1.Etydate ) >=DateAdd(YEAR,-1,GETDATE()) And Cancel_Flag = 0 
	And G1.GRNDATE Is Null And G1.GRNNO Is Null And E1.Inward_Etyno Is NUll And F6.Gpno Is null And F6.GpDate Is null 
	And (SG.GPNo Is Null Or SG.GPDate is Null Or SG.InvNo Is Null Or SG.InvDate Is NUll) And (F1.GateInwId Is Null And F1.GateInWDate Is null) 
	And (F2.GateInwId Is Null And F2.GateInWDate Is null)  And (F3.GateInwId Is Null And F3.GateInWDate Is null) 
	And (F4.GateInwId Is Null And F4.GateInWDate Is null) And (F5.GateInwId Is Null And F5.GateInWDate Is null)   And S4.Nos in(1,4,5,7, 10),@Severity_Iss=1,@Module_id=5,@Comp_id=39,@User_Code=51415,@Fc_name=51415,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=,@Ret_on_income=0,@Res_Emplno=51415,@Menu_Link=,@Comp_Code=,@Existing=,@Proposed=)
2026-04-29 12:33:22.883 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:33:22.883
2026-04-29 12:33:22.897 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=13.57
2026-04-29 12:33:22.905 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.71
2026-04-29 12:33:22.914 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-04-29 12:33:22.922 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-04-29 12:33:22.930 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=7.97
2026-04-29 12:33:22.941 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=10.65
2026-04-29 12:33:22.942 | step 3 | route=IT_Ticket | empId=51415 | apiMs=58.79 | totalMs=58.79
2026-04-29 12:33:22.943 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:33:22.943
2026-04-29 12:33:22.950 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=6.85
2026-04-29 12:33:22.958 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-04-29 12:33:22.967 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=7.86
2026-04-29 12:33:22.967 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.36 | totalMs=24.36
2026-04-29 12:33:34.662 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:33:34.662
2026-04-29 12:33:34.719 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.99
2026-04-29 12:33:34.722 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.67 | totalMs=59.67
2026-04-29 12:33:38.779 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:33:38.779
2026-04-29 12:33:38.791 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.84
2026-04-29 12:33:38.794 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.73 | totalMs=14.73
2026-04-29 12:33:42.241 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:33:42.241
2026-04-29 12:33:42.252 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-29 12:33:42.252 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=11.46 | totalMs=11.46
2026-04-29 12:33:57.276 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:33:57.276
2026-04-29 12:33:57.287 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-04-29 12:33:57.290 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.13 | totalMs=14.13
2026-04-29 12:33:57.293 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:33:57.293
2026-04-29 12:33:57.316 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=19.96
2026-04-29 12:33:57.317 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=24.38 | totalMs=24.38
2026-04-29 12:33:57.318 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:33:57.318
2026-04-29 12:33:57.320 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-04-29 12:33:57.320 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.03 | totalMs=2.03
2026-04-29 12:33:57.320 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:33:57.320
2026-04-29 12:33:57.322 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-04-29 12:33:57.322 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.73 | totalMs=1.73
2026-04-29 12:33:59.441 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:33:59.441
2026-04-29 12:33:59.450 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.11
2026-04-29 12:33:59.452 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-04-29 12:33:59.453 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-29 12:33:59.454 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-04-29 12:33:59.456 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-04-29 12:33:59.459 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.24
2026-04-29 12:33:59.460 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.09 | totalMs=19.09
2026-04-29 12:33:59.460 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:33:59.460
2026-04-29 12:33:59.462 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-29 12:33:59.463 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-04-29 12:33:59.464 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-29 12:33:59.465 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.24 | totalMs=4.24
2026-04-29 12:34:31.286 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:34:31.286
2026-04-29 12:34:31.355 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=68.14
2026-04-29 12:34:31.359 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=72.08 | totalMs=72.08
2026-04-29 12:34:32.942 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:34:32.942
2026-04-29 12:34:38.774 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:34:38.774
2026-04-29 12:34:38.956 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=181.86
2026-04-29 12:34:38.979 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=20.52
2026-04-29 12:34:38.982 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-04-29 12:34:38.986 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.46
2026-04-29 12:34:38.987 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=213.78 | totalMs=213.78
2026-04-29 12:34:38.988 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:34:38.988
2026-04-29 12:34:38.990 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-04-29 12:34:38.992 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-29 12:34:38.993 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-29 12:34:38.993 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.42 | totalMs=5.42
2026-04-29 12:34:41.180 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:34:41.180
2026-04-29 12:34:41.182 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-29 12:34:41.184 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-29 12:34:41.185 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-29 12:34:41.186 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.31 | totalMs=5.31
2026-04-29 12:34:42.344 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:34:42.344
2026-04-29 12:34:42.346 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-29 12:34:42.347 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-29 12:34:42.349 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-29 12:34:42.349 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.26 | totalMs=5.26
2026-04-29 12:34:43.518 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:34:43.518
2026-04-29 12:34:43.520 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-29 12:34:43.522 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-29 12:34:43.523 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-29 12:34:43.524 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.20 | totalMs=5.20
2026-04-29 12:34:45.298 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:34:45.298
2026-04-29 12:34:45.331 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=32.72
2026-04-29 12:34:45.332 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=33.78 | totalMs=33.78
2026-04-29 12:34:46.246 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:34:46.246
2026-04-29 12:35:35.693 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:35:35.693
2026-04-29 12:35:35.703 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-29 12:35:35.705 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-29 12:35:35.706 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-29 12:35:35.707 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-29 12:35:35.709 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-29 12:35:35.713 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=3.47
2026-04-29 12:35:35.713 | step 3 | route=IT_Ticket | empId=49869 | apiMs=20.01 | totalMs=20.01
2026-04-29 12:35:35.714 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:35:35.714
2026-04-29 12:35:35.715 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-29 12:35:35.716 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-29 12:35:35.717 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-29 12:35:35.717 | step 3 | route=IT_Ticket | empId=49869 | apiMs=3.88 | totalMs=3.88
2026-04-29 12:43:48.394 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:43:48.394
2026-04-29 12:43:48.438 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=42.41
2026-04-29 12:43:48.442 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-29 12:43:48.447 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-29 12:43:48.450 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-29 12:43:48.469 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=17.92
2026-04-29 12:43:48.473 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.67
2026-04-29 12:43:48.473 | step 3 | route=IT_Ticket | empId=51415 | apiMs=78.73 | totalMs=78.73
2026-04-29 12:43:48.474 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:43:48.474
2026-04-29 12:43:48.495 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=20.55
2026-04-29 12:43:48.496 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-29 12:43:48.497 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-29 12:43:48.498 | step 3 | route=IT_Ticket | empId=51415 | apiMs=24.04 | totalMs=24.04
2026-04-29 12:43:52.973 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=12:43:52.973
2026-04-29 12:43:53.032 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=57.85
2026-04-29 12:43:53.032 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.10 | totalMs=59.10
2026-04-29 12:44:08.272 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=12:44:08.272
2026-04-29 12:44:08.287 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=14.85
2026-04-29 12:44:08.291 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=18.86 | totalMs=18.86
2026-04-29 12:45:47.383 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:45:47.383
2026-04-29 12:45:47.394 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-29 12:45:47.397 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.22 | totalMs=14.22
2026-04-29 12:45:47.400 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:45:47.400
2026-04-29 12:45:47.421 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=18.12
2026-04-29 12:45:47.423 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=22.90 | totalMs=22.90
2026-04-29 12:45:47.424 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:45:47.424
2026-04-29 12:45:47.426 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-04-29 12:45:47.426 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.58 | totalMs=2.58
2026-04-29 12:45:47.427 | step 1 | route=IT_TicketPost | empId=51415 | query called at=12:45:47.427
2026-04-29 12:45:47.429 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-29 12:45:47.429 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.79 | totalMs=1.79
2026-04-29 12:45:51.543 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:45:51.543
2026-04-29 12:45:51.554 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.55
2026-04-29 12:45:51.558 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.7
2026-04-29 12:45:51.562 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-29 12:45:51.566 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-04-29 12:45:51.567 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-29 12:45:51.571 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.24
2026-04-29 12:45:51.572 | step 3 | route=IT_Ticket | empId=51415 | apiMs=28.02 | totalMs=28.02
2026-04-29 12:45:51.572 | step 1 | route=IT_Ticket | empId=51415 | query called at=12:45:51.572
2026-04-29 12:45:51.574 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-04-29 12:45:51.575 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-04-29 12:45:51.577 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-29 12:45:51.577 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.91 | totalMs=4.91
2026-04-29 12:45:53.199 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:45:53.199
2026-04-29 12:45:53.264 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=64.19
2026-04-29 12:45:53.267 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=67.69 | totalMs=67.69
2026-04-29 12:45:54.024 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:45:54.024
2026-04-29 12:45:57.974 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:45:57.974
2026-04-29 12:45:58.013 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=35.16
2026-04-29 12:45:58.028 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=53.78 | totalMs=53.78
2026-04-29 12:45:58.031 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=12:45:58.031
2026-04-29 12:45:58.032 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-04-29 12:45:58.034 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-04-29 12:45:58.035 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-04-29 12:45:58.035 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.35 | totalMs=4.35
2026-04-29 12:46:00.844 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=12:46:00.844
2026-04-29 12:46:00.868 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=23.47
2026-04-29 12:46:00.868 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=24.67 | totalMs=24.67
2026-04-29 12:46:01.554 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:46:01.554
2026-04-29 13:04:37.224 | step 1 | route=IT_Ticket | empId=49454 | query called at=13:04:37.224
2026-04-29 13:04:37.268 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=42.94
2026-04-29 13:04:37.270 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-29 13:04:37.271 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-29 13:04:37.273 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-29 13:04:37.301 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=27.84
2026-04-29 13:04:37.307 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=5.18
2026-04-29 13:04:37.307 | step 3 | route=IT_Ticket | empId=49454 | apiMs=82.90 | totalMs=82.90
2026-04-29 13:04:37.308 | step 1 | route=IT_Ticket | empId=49454 | query called at=13:04:37.308
2026-04-29 13:04:37.327 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=18.75
2026-04-29 13:04:37.329 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-29 13:04:37.330 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-29 13:04:37.331 | step 3 | route=IT_Ticket | empId=49454 | apiMs=22.76 | totalMs=22.76
2026-04-29 13:04:56.763 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49454 | query called at=13:04:56.763
2026-04-29 13:04:57.165 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=401.19
2026-04-29 13:04:57.166 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49454 | apiMs=402.42 | totalMs=402.42
2026-04-29 13:05:01.100 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query called at=13:05:01.100
2026-04-29 13:05:01.113 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=12.25
2026-04-29 13:05:01.117 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49454 | apiMs=17.52 | totalMs=17.52
2026-04-29 13:07:16.362 | step 1 | route=IT_TicketPost | empId=49454 | query called at=13:07:16.362
2026-04-29 13:07:16.374 | step 2 | route=IT_TicketPost | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-29 13:07:16.374 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=11.68 | totalMs=11.68
2026-04-29 13:07:16.374 | step 1 | route=IT_TicketPost | empId=49454 | query called at=13:07:16.374
2026-04-29 13:07:16.398 | step 2 | route=IT_TicketPost | empId=49454 | query=IT_Ticket_Save_SPOC | queryMs=22.97
2026-04-29 13:07:16.400 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=25.14 | totalMs=25.14
2026-04-29 13:07:16.400 | step 1 | route=IT_TicketPost | empId=49454 | query called at=13:07:16.400
2026-04-29 13:07:16.402 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-29 13:07:16.403 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=2.70 | totalMs=2.70
2026-04-29 13:07:16.403 | step 1 | route=IT_TicketPost | empId=49454 | query called at=13:07:16.403
2026-04-29 13:07:16.405 | step 2 | route=IT_TicketPost | empId=49454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-29 13:07:16.405 | step 3 | route=IT_TicketPost | empId=49454 | apiMs=1.81 | totalMs=1.81
2026-04-29 13:07:16.769 | step 1 | route=IT_Ticket | empId=49454 | query called at=13:07:16.769
2026-04-29 13:07:16.780 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-29 13:07:16.782 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-29 13:07:16.784 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-29 13:07:16.786 | step 2 | route=IT_Ticket | empId=49454 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-04-29 13:07:16.787 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-04-29 13:07:16.793 | step 2 | route=IT_Ticket | empId=49454 | query=VMS_Comp_login_proc | queryMs=5.62
2026-04-29 13:07:16.794 | step 3 | route=IT_Ticket | empId=49454 | apiMs=25.14 | totalMs=25.14
2026-04-29 13:07:16.795 | step 1 | route=IT_Ticket | empId=49454 | query called at=13:07:16.795
2026-04-29 13:07:16.797 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-04-29 13:07:16.799 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-29 13:07:16.800 | step 2 | route=IT_Ticket | empId=49454 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-29 13:07:16.801 | step 3 | route=IT_Ticket | empId=49454 | apiMs=6.00 | totalMs=6.00
2026-04-29 14:25:54.102 | step 1 | route=IT_Ticket | empId=39883 | query called at=14:25:54.102
2026-04-29 14:25:54.146 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=44.05
2026-04-29 14:25:54.151 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-29 14:25:54.155 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-29 14:25:54.156 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-29 14:25:54.185 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=28.21
2026-04-29 14:25:54.191 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=5.18
2026-04-29 14:25:54.191 | step 3 | route=IT_Ticket | empId=39883 | apiMs=89.47 | totalMs=89.47
2026-04-29 14:25:54.192 | step 1 | route=IT_Ticket | empId=39883 | query called at=14:25:54.192
2026-04-29 14:25:54.211 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=18.38
2026-04-29 14:25:54.212 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-29 14:25:54.214 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-29 14:25:54.214 | step 3 | route=IT_Ticket | empId=39883 | apiMs=22.18 | totalMs=22.18
2026-04-29 14:26:08.665 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39883 | query called at=14:26:08.665
2026-04-29 14:26:08.981 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=315.15
2026-04-29 14:26:08.982 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39883 | apiMs=316.46 | totalMs=316.46
2026-04-29 14:26:15.623 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query called at=14:26:15.623
2026-04-29 14:26:15.641 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=17.07
2026-04-29 14:26:15.644 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39883 | apiMs=20.82 | totalMs=20.82
2026-04-29 14:29:37.810 | step 1 | route=IT_Ticket | empId=48836 | query called at=14:29:37.810
2026-04-29 14:29:37.821 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-29 14:29:37.823 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-29 14:29:37.825 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-29 14:29:37.826 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-29 14:29:37.828 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-29 14:29:37.834 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=5.64
2026-04-29 14:29:37.834 | step 3 | route=IT_Ticket | empId=48836 | apiMs=24.02 | totalMs=24.02
2026-04-29 14:29:37.835 | step 1 | route=IT_Ticket | empId=48836 | query called at=14:29:37.835
2026-04-29 14:29:37.837 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-29 14:29:37.838 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-29 14:29:37.840 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-29 14:29:37.840 | step 3 | route=IT_Ticket | empId=48836 | apiMs=5.12 | totalMs=5.12
2026-04-29 14:29:45.783 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=14:29:45.783
2026-04-29 14:29:46.057 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=273.8
2026-04-29 14:29:46.061 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=278.04 | totalMs=278.04
2026-04-29 14:29:48.438 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=14:29:48.438
2026-04-29 14:29:48.746 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=307.34
2026-04-29 14:29:48.747 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=308.50 | totalMs=308.50
2026-04-29 14:29:50.717 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=14:29:50.717
2026-04-29 14:29:50.733 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=13.32
2026-04-29 14:29:50.738 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=20.81 | totalMs=20.81
2026-04-29 14:30:21.396 | step 1 | route=IT_TicketPost | empId=48836 | query called at=14:30:21.396
2026-04-29 14:30:21.406 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-29 14:30:21.410 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=14.35 | totalMs=14.35
2026-04-29 14:30:21.413 | step 1 | route=IT_TicketPost | empId=48836 | query called at=14:30:21.413
2026-04-29 14:30:21.466 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=50.4
2026-04-29 14:30:21.468 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=55.52 | totalMs=55.52
2026-04-29 14:30:21.469 | step 1 | route=IT_TicketPost | empId=48836 | query called at=14:30:21.469
2026-04-29 14:30:21.471 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-29 14:30:21.472 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=2.79 | totalMs=2.79
2026-04-29 14:30:23.799 | step 1 | route=IT_Ticket | empId=48836 | query called at=14:30:23.799
2026-04-29 14:30:23.810 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-04-29 14:30:23.815 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-29 14:30:23.819 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-29 14:30:23.820 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-29 14:30:23.822 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-29 14:30:23.824 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=1.36
2026-04-29 14:30:23.824 | step 3 | route=IT_Ticket | empId=48836 | apiMs=24.57 | totalMs=24.57
2026-04-29 14:30:23.825 | step 1 | route=IT_Ticket | empId=48836 | query called at=14:30:23.825
2026-04-29 14:30:23.826 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-04-29 14:30:23.828 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-29 14:30:23.829 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-29 14:30:23.829 | step 3 | route=IT_Ticket | empId=48836 | apiMs=4.76 | totalMs=4.76
2026-04-29 14:31:22.815 | step 1 | route=IT_TicketPost | empId=39883 | query called at=14:31:22.815
2026-04-29 14:31:22.830 | step 2 | route=IT_TicketPost | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=14.29
2026-04-29 14:31:22.831 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=15.39 | totalMs=15.39
2026-04-29 14:31:22.831 | step 1 | route=IT_TicketPost | empId=39883 | query called at=14:31:22.831
2026-04-29 14:31:22.900 | step 2 | route=IT_TicketPost | empId=39883 | query=IT_Ticket_Save_SPOC | queryMs=67.72
2026-04-29 14:31:22.912 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=80.92 | totalMs=80.92
2026-04-29 14:31:22.913 | step 1 | route=IT_TicketPost | empId=39883 | query called at=14:31:22.913
2026-04-29 14:31:22.922 | step 2 | route=IT_TicketPost | empId=39883 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.41
2026-04-29 14:31:22.922 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=9.44 | totalMs=9.44
2026-04-29 14:31:23.233 | step 1 | route=IT_Ticket | empId=39883 | query called at=14:31:23.233
2026-04-29 14:31:23.244 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-04-29 14:31:23.246 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-29 14:31:23.247 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-04-29 14:31:23.249 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-29 14:31:23.251 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-29 14:31:23.257 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=5.76
2026-04-29 14:31:23.257 | step 3 | route=IT_Ticket | empId=39883 | apiMs=24.02 | totalMs=24.02
2026-04-29 14:31:23.258 | step 1 | route=IT_Ticket | empId=39883 | query called at=14:31:23.258
2026-04-29 14:31:23.260 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-29 14:31:23.261 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-29 14:31:23.262 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-29 14:31:23.263 | step 3 | route=IT_Ticket | empId=39883 | apiMs=4.93 | totalMs=4.93
2026-04-29 14:40:46.668 | step 1 | route=IT_Ticket_Report | empId=28379 | query called at=14:40:46.668
2026-04-29 14:40:47.131 | step 2 | route=IT_Ticket_Report | empId=28379 | query=kpi_it_ticket_report_page_proc | queryMs=462.56
2026-04-29 14:40:47.132 | step 3 | route=IT_Ticket_Report | empId=28379 | apiMs=463.83 | totalMs=463.83
2026-04-29 14:40:47.501 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:40:47.501
2026-04-29 14:40:52.541 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=14:40:52.541
2026-04-29 14:40:52.594 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=51.64
2026-04-29 14:40:52.594 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=52.78 | totalMs=52.78
2026-04-29 14:40:53.117 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:40:53.117
2026-04-29 14:40:57.289 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=14:40:57.289
2026-04-29 14:40:57.358 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=IT_Ticket_Update_SPOC | queryMs=68.34
2026-04-29 14:40:57.372 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=83.45 | totalMs=83.45
2026-04-29 14:40:57.375 | step 1 | route=SPOC_Entry_Save | empId=28379 | query called at=14:40:57.375
2026-04-29 14:40:57.379 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-29 14:40:57.381 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-04-29 14:40:57.382 | step 2 | route=SPOC_Entry_Save | empId=28379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-29 14:40:57.383 | step 3 | route=SPOC_Entry_Save | empId=28379 | apiMs=7.43 | totalMs=7.43
2026-04-29 14:40:57.610 | step 1 | route=Ticket_SPOC_Approve | empId=28379 | query called at=14:40:57.610
2026-04-29 14:40:57.627 | step 2 | route=Ticket_SPOC_Approve | empId=28379 | query=IT_TIcket_SPOCApp_Report | queryMs=16.37
2026-04-29 14:40:57.627 | step 3 | route=Ticket_SPOC_Approve | empId=28379 | apiMs=17.35 | totalMs=17.35
2026-04-29 14:40:57.955 | step 4 | route=pageRenderd | empId=28379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:40:57.955
2026-04-29 14:59:10.757 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=14:59:10.757
2026-04-29 14:59:10.811 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=53.03
2026-04-29 14:59:10.814 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=57.12 | totalMs=57.12
2026-04-29 14:59:11.683 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:59:11.683
2026-04-29 14:59:15.564 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=14:59:15.564
2026-04-29 14:59:15.608 | step 2 | route=SPOC_Entry_Save | empId=406 | query=IT_Ticket_Update_SPOC | queryMs=43.57
2026-04-29 14:59:15.614 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=49.65 | totalMs=49.65
2026-04-29 14:59:15.617 | step 1 | route=SPOC_Entry_Save | empId=406 | query called at=14:59:15.617
2026-04-29 14:59:15.622 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-29 14:59:15.623 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-29 14:59:15.624 | step 2 | route=SPOC_Entry_Save | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-29 14:59:15.625 | step 3 | route=SPOC_Entry_Save | empId=406 | apiMs=7.73 | totalMs=7.73
2026-04-29 14:59:18.853 | step 1 | route=Ticket_SPOC_Approve | empId=406 | query called at=14:59:18.853
2026-04-29 14:59:18.869 | step 2 | route=Ticket_SPOC_Approve | empId=406 | query=IT_TIcket_SPOCApp_Report | queryMs=15.81
2026-04-29 14:59:18.870 | step 3 | route=Ticket_SPOC_Approve | empId=406 | apiMs=16.88 | totalMs=16.88
2026-04-29 14:59:19.565 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:59:19.565
2026-04-29 15:11:11.573 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:11:11.573
2026-04-29 15:11:11.654 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=80.77
2026-04-29 15:11:11.663 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-04-29 15:11:11.672 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-04-29 15:11:11.680 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.14
2026-04-29 15:11:11.810 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=129.02
2026-04-29 15:11:11.828 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=17.89
2026-04-29 15:11:11.828 | step 3 | route=IT_Ticket | empId=68413 | apiMs=255.87 | totalMs=255.87
2026-04-29 15:11:11.829 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:11:11.829
2026-04-29 15:11:11.885 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=55.75
2026-04-29 15:11:11.894 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-04-29 15:11:11.902 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.01
2026-04-29 15:11:11.903 | step 3 | route=IT_Ticket | empId=68413 | apiMs=73.33 | totalMs=73.33
2026-04-29 15:11:17.446 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=15:11:17.446
2026-04-29 15:11:17.943 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=494.04
2026-04-29 15:11:17.947 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=500.75 | totalMs=500.75
2026-04-29 15:11:19.622 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=15:11:19.622
2026-04-29 15:11:19.652 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=26.18
2026-04-29 15:11:19.655 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=32.79 | totalMs=32.79
2026-04-29 15:12:23.391 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:12:23.391
2026-04-29 15:12:23.402 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-29 15:12:23.405 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=14.45 | totalMs=14.45
2026-04-29 15:12:23.408 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:12:23.408
2026-04-29 15:12:23.464 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=53.53
2026-04-29 15:12:23.467 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=58.57 | totalMs=58.57
2026-04-29 15:12:23.467 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:12:23.467
2026-04-29 15:12:23.493 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.67
2026-04-29 15:12:23.493 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=25.80 | totalMs=25.80
2026-04-29 15:12:23.737 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:12:23.737
2026-04-29 15:12:23.754 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=16.65
2026-04-29 15:12:23.763 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-04-29 15:12:23.772 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-04-29 15:12:23.780 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.44
2026-04-29 15:12:23.789 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=8.44
2026-04-29 15:12:23.808 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=17.92
2026-04-29 15:12:23.808 | step 3 | route=IT_Ticket | empId=68413 | apiMs=70.90 | totalMs=70.90
2026-04-29 15:12:23.809 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:12:23.809
2026-04-29 15:12:23.816 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=7.27
2026-04-29 15:12:23.825 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.2
2026-04-29 15:12:23.834 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-04-29 15:12:23.834 | step 3 | route=IT_Ticket | empId=68413 | apiMs=25.34 | totalMs=25.34
2026-04-29 15:14:10.555 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=15:14:10.555
2026-04-29 15:14:10.607 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=50.6
2026-04-29 15:14:10.607 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=51.49 | totalMs=51.49
2026-04-29 15:14:11.172 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:14:11.172
2026-04-29 15:14:20.056 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=15:14:20.056
2026-04-29 15:14:20.125 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=68.37
2026-04-29 15:14:20.150 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=12.58
2026-04-29 15:14:20.154 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=1.56
2026-04-29 15:14:20.156 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=100.16 | totalMs=100.16
2026-04-29 15:14:20.157 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=15:14:20.157
2026-04-29 15:14:20.160 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.94
2026-04-29 15:14:20.161 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-29 15:14:20.164 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.01
2026-04-29 15:14:20.164 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=7.61 | totalMs=7.61
2026-04-29 15:14:20.165 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=15:14:20.165
2026-04-29 15:14:20.167 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-29 15:14:20.169 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.23
2026-04-29 15:14:20.171 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-04-29 15:14:20.171 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=6.51 | totalMs=6.51
2026-04-29 15:14:20.172 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=15:14:20.172
2026-04-29 15:14:20.174 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-04-29 15:14:20.176 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.23
2026-04-29 15:14:20.179 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.2
2026-04-29 15:14:20.179 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=7.19 | totalMs=7.19
2026-04-29 15:14:20.403 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=15:14:20.403
2026-04-29 15:14:20.420 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=16.14
2026-04-29 15:14:20.420 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=17.18 | totalMs=17.18
2026-04-29 15:14:20.851 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:14:20.851
2026-04-29 15:24:10.905 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:24:10.905
2026-04-29 15:24:10.952 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=45.53
2026-04-29 15:24:10.954 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-04-29 15:24:10.955 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-29 15:24:10.957 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-29 15:24:10.985 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=28.04
2026-04-29 15:24:10.992 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=5.79
2026-04-29 15:24:10.993 | step 3 | route=IT_Ticket | empId=41073 | apiMs=87.36 | totalMs=87.36
2026-04-29 15:24:10.994 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:24:10.994
2026-04-29 15:24:11.014 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=19.61
2026-04-29 15:24:11.016 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-29 15:24:11.017 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-29 15:24:11.018 | step 3 | route=IT_Ticket | empId=41073 | apiMs=24.03 | totalMs=24.03
2026-04-29 15:24:17.773 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=15:24:17.773
2026-04-29 15:24:18.212 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=437.72
2026-04-29 15:24:18.212 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=438.94 | totalMs=438.94
2026-04-29 15:24:19.993 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=15:24:19.993
2026-04-29 15:24:20.066 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=72.98
2026-04-29 15:24:20.067 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=74.18 | totalMs=74.18
2026-04-29 15:25:11.038 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:25:11.038
2026-04-29 15:25:11.050 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=11.57
2026-04-29 15:25:11.054 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=15.67 | totalMs=15.67
2026-04-29 15:25:11.057 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:25:11.057
2026-04-29 15:25:11.106 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=46.21
2026-04-29 15:25:11.109 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=52.23 | totalMs=52.23
2026-04-29 15:25:11.110 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:25:11.110
2026-04-29 15:25:11.112 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-04-29 15:25:11.113 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=3.03 | totalMs=3.03
2026-04-29 15:25:11.113 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:25:11.113
2026-04-29 15:25:11.115 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-29 15:25:11.115 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.23 | totalMs=2.23
2026-04-29 15:25:11.368 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:25:11.368
2026-04-29 15:25:11.380 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-04-29 15:25:11.381 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-29 15:25:11.383 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-29 15:25:11.385 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-29 15:25:11.386 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-29 15:25:11.394 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=7.17
2026-04-29 15:25:11.394 | step 3 | route=IT_Ticket | empId=41073 | apiMs=26.24 | totalMs=26.24
2026-04-29 15:25:11.395 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:25:11.395
2026-04-29 15:25:11.397 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-29 15:25:11.398 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-29 15:25:11.399 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-29 15:25:11.400 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.80 | totalMs=4.80
2026-04-29 16:18:10.821 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:18:10.821
2026-04-29 16:18:10.864 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=42.25
2026-04-29 16:18:10.868 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-29 16:18:10.873 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-29 16:18:10.876 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-29 16:18:10.904 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=27.33
2026-04-29 16:18:10.911 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=6.41
2026-04-29 16:18:10.911 | step 3 | route=IT_Ticket | empId=63984 | apiMs=90.60 | totalMs=90.60
2026-04-29 16:18:10.912 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:18:10.912
2026-04-29 16:18:10.931 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=18.92
2026-04-29 16:18:10.933 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-29 16:18:10.934 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-29 16:18:10.934 | step 3 | route=IT_Ticket | empId=63984 | apiMs=22.41 | totalMs=22.41
2026-04-29 16:18:25.013 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=16:18:25.013
2026-04-29 16:18:25.088 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=74.05
2026-04-29 16:18:25.088 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=75.26 | totalMs=75.26
2026-04-29 16:18:27.127 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=16:18:27.127
2026-04-29 16:18:27.156 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=27.81
2026-04-29 16:18:27.159 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=31.91 | totalMs=31.91
2026-04-29 16:19:07.064 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:19:07.064
2026-04-29 16:19:07.076 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=11.3
2026-04-29 16:19:07.079 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=15.32 | totalMs=15.32
2026-04-29 16:19:07.082 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:19:07.082
2026-04-29 16:19:07.120 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=35.06
2026-04-29 16:19:07.135 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=52.42 | totalMs=52.42
2026-04-29 16:19:07.135 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:19:07.135
2026-04-29 16:19:07.138 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.16
2026-04-29 16:19:07.139 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=3.31 | totalMs=3.31
2026-04-29 16:19:07.139 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:19:07.139
2026-04-29 16:19:07.141 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-29 16:19:07.141 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.71 | totalMs=1.71
2026-04-29 16:19:07.365 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:19:07.365
2026-04-29 16:19:07.376 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-29 16:19:07.378 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-29 16:19:07.379 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-29 16:19:07.381 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-29 16:19:07.383 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-29 16:19:07.389 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=6.25
2026-04-29 16:19:07.390 | step 3 | route=IT_Ticket | empId=63984 | apiMs=24.45 | totalMs=24.45
2026-04-29 16:19:07.390 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:19:07.390
2026-04-29 16:19:07.392 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-29 16:19:07.393 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-29 16:19:07.395 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-29 16:19:07.395 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.80 | totalMs=4.80
2026-04-29 16:19:47.013 | step 1 | route=IT_Ticket | empId=27862 | query called at=16:19:47.013
2026-04-29 16:19:47.024 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-29 16:19:47.026 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-29 16:19:47.028 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-29 16:19:47.029 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-29 16:19:47.031 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-04-29 16:19:47.037 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=5.96
2026-04-29 16:19:47.038 | step 3 | route=IT_Ticket | empId=27862 | apiMs=24.17 | totalMs=24.17
2026-04-29 16:19:47.038 | step 1 | route=IT_Ticket | empId=27862 | query called at=16:19:47.038
2026-04-29 16:19:47.040 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-29 16:19:47.041 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-29 16:19:47.042 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-29 16:19:47.042 | step 3 | route=IT_Ticket | empId=27862 | apiMs=4.01 | totalMs=4.01
2026-04-29 16:20:02.751 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=16:20:02.751
2026-04-29 16:20:02.932 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=180.82
2026-04-29 16:20:02.936 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=184.62 | totalMs=184.62
2026-04-29 16:20:09.966 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=16:20:09.966
2026-04-29 16:20:09.978 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-04-29 16:20:09.982 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=15.42 | totalMs=15.42
2026-04-29 16:21:39.951 | step 1 | route=IT_TicketPost | empId=27862 | query called at=16:21:39.951
2026-04-29 16:21:39.961 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.73
2026-04-29 16:21:39.965 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=13.85 | totalMs=13.85
2026-04-29 16:21:39.968 | step 1 | route=IT_TicketPost | empId=27862 | query called at=16:21:39.968
2026-04-29 16:21:39.988 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=16.76
2026-04-29 16:21:39.989 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=21.41 | totalMs=21.41
2026-04-29 16:21:39.990 | step 1 | route=IT_TicketPost | empId=27862 | query called at=16:21:39.990
2026-04-29 16:21:39.992 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-04-29 16:21:39.992 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=2.43 | totalMs=2.43
2026-04-29 16:21:41.960 | step 1 | route=IT_Ticket | empId=27862 | query called at=16:21:41.960
2026-04-29 16:21:41.975 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=14.26
2026-04-29 16:21:41.977 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-29 16:21:41.979 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-29 16:21:41.980 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-29 16:21:41.982 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-29 16:21:41.989 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=6.28
2026-04-29 16:21:41.989 | step 3 | route=IT_Ticket | empId=27862 | apiMs=28.55 | totalMs=28.55
2026-04-29 16:21:41.990 | step 1 | route=IT_Ticket | empId=27862 | query called at=16:21:41.990
2026-04-29 16:21:41.991 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-29 16:21:41.993 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-29 16:21:41.994 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-29 16:21:41.994 | step 3 | route=IT_Ticket | empId=27862 | apiMs=4.58 | totalMs=4.58
2026-04-29 16:40:53.681 | step 1 | route=Ticket_SPOC_Approve | empId=21777 | query called at=16:40:53.681
2026-04-29 16:40:53.759 | step 2 | route=Ticket_SPOC_Approve | empId=21777 | query=IT_TIcket_SPOCApp_Report | queryMs=77.07
2026-04-29 16:40:53.762 | step 3 | route=Ticket_SPOC_Approve | empId=21777 | apiMs=81.05 | totalMs=81.05
2026-04-29 16:40:53.776 | step 1 | route=Ticket_SPOC_Approve | empId=21777 | query called at=16:40:53.776
2026-04-29 16:40:53.800 | step 2 | route=Ticket_SPOC_Approve | empId=21777 | query=IT_TIcket_SPOCApp_Report | queryMs=23.15
2026-04-29 16:40:53.800 | step 3 | route=Ticket_SPOC_Approve | empId=21777 | apiMs=24.04 | totalMs=24.04
2026-04-29 16:40:55.822 | step 4 | route=pageRenderd | empId=21777 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:40:55.822
2026-04-29 16:41:00.690 | step 1 | route=SPOC_Entry_Save | empId=21777 | query called at=16:41:00.690
2026-04-29 16:41:00.769 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=IT_Ticket_Update_SPOC | queryMs=77.81
2026-04-29 16:41:00.791 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=IT_Ticket_Update_SPOC | queryMs=19.97
2026-04-29 16:41:00.810 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=IT_Ticket_Update_SPOC | queryMs=17.08
2026-04-29 16:41:00.814 | step 3 | route=SPOC_Entry_Save | empId=21777 | apiMs=123.92 | totalMs=123.92
2026-04-29 16:41:00.815 | step 1 | route=SPOC_Entry_Save | empId=21777 | query called at=16:41:00.815
2026-04-29 16:41:00.829 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.79
2026-04-29 16:41:00.831 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-04-29 16:41:00.832 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-04-29 16:41:00.832 | step 3 | route=SPOC_Entry_Save | empId=21777 | apiMs=17.66 | totalMs=17.66
2026-04-29 16:41:02.928 | step 1 | route=SPOC_Entry_Save | empId=21777 | query called at=16:41:02.928
2026-04-29 16:41:02.930 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-04-29 16:41:02.931 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-29 16:41:02.933 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-04-29 16:41:02.933 | step 3 | route=SPOC_Entry_Save | empId=21777 | apiMs=4.99 | totalMs=4.99
2026-04-29 16:41:02.934 | step 1 | route=SPOC_Entry_Save | empId=21777 | query called at=16:41:02.934
2026-04-29 16:41:02.935 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-29 16:41:02.937 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-29 16:41:02.938 | step 2 | route=SPOC_Entry_Save | empId=21777 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-04-29 16:41:02.938 | step 3 | route=SPOC_Entry_Save | empId=21777 | apiMs=4.25 | totalMs=4.25
2026-04-29 16:41:04.644 | step 1 | route=Ticket_SPOC_Approve | empId=21777 | query called at=16:41:04.644
2026-04-29 16:41:04.661 | step 2 | route=Ticket_SPOC_Approve | empId=21777 | query=IT_TIcket_SPOCApp_Report | queryMs=16.92
2026-04-29 16:41:04.662 | step 3 | route=Ticket_SPOC_Approve | empId=21777 | apiMs=18.00 | totalMs=18.00
2026-04-29 16:41:05.383 | step 4 | route=pageRenderd | empId=21777 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:41:05.383
2026-04-29 16:46:45.031 | step 5 | route=dashboard | empId=GLA0075 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-29 16:46:58.292 | step 5 | route=dashboard | empId=GLA0075 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-29 17:03:04.762 | step 1 | route=IT_Ticket | empId=27179 | query called at=17:03:04.762
2026-04-29 17:03:04.817 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=53.88
2026-04-29 17:03:04.819 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-04-29 17:03:04.820 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-29 17:03:04.822 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-29 17:03:04.894 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_it_Ticket_Details | queryMs=71.75
2026-04-29 17:03:04.900 | step 2 | route=IT_Ticket | empId=27179 | query=VMS_Comp_login_proc | queryMs=5.58
2026-04-29 17:03:04.900 | step 3 | route=IT_Ticket | empId=27179 | apiMs=138.06 | totalMs=138.06
2026-04-29 17:03:04.901 | step 1 | route=IT_Ticket | empId=27179 | query called at=17:03:04.901
2026-04-29 17:03:04.929 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=27.94
2026-04-29 17:03:04.931 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-29 17:03:04.932 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-29 17:03:04.933 | step 3 | route=IT_Ticket | empId=27179 | apiMs=31.58 | totalMs=31.58
2026-04-29 17:03:16.515 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27179 | query called at=17:03:16.515
2026-04-29 17:03:16.955 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=439.89
2026-04-29 17:03:16.956 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27179 | apiMs=441.12 | totalMs=441.12
2026-04-29 17:03:19.905 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27179 | query called at=17:03:19.905
2026-04-29 17:03:19.930 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=24.81
2026-04-29 17:03:19.933 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27179 | apiMs=28.68 | totalMs=28.68
2026-04-29 17:06:48.247 | step 1 | route=IT_TicketPost | empId=27179 | query called at=17:06:48.247
2026-04-29 17:06:48.258 | step 2 | route=IT_TicketPost | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-04-29 17:06:48.259 | step 3 | route=IT_TicketPost | empId=27179 | apiMs=11.50 | totalMs=11.50
2026-04-29 17:06:48.260 | step 1 | route=IT_TicketPost | empId=27179 | query called at=17:06:48.260
2026-04-29 17:06:48.300 | step 2 | route=IT_TicketPost | empId=27179 | query=IT_Ticket_Save_SPOC | queryMs=39.9
2026-04-29 17:06:48.302 | step 3 | route=IT_TicketPost | empId=27179 | apiMs=42.79 | totalMs=42.79
2026-04-29 17:06:48.303 | step 1 | route=IT_TicketPost | empId=27179 | query called at=17:06:48.303
2026-04-29 17:06:48.305 | step 2 | route=IT_TicketPost | empId=27179 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-29 17:06:48.306 | step 3 | route=IT_TicketPost | empId=27179 | apiMs=2.72 | totalMs=2.72
2026-04-29 17:06:48.306 | step 1 | route=IT_TicketPost | empId=27179 | query called at=17:06:48.306
2026-04-29 17:06:48.307 | step 2 | route=IT_TicketPost | empId=27179 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-29 17:06:48.308 | step 3 | route=IT_TicketPost | empId=27179 | apiMs=1.76 | totalMs=1.76
2026-04-29 17:06:48.538 | step 1 | route=IT_Ticket | empId=27179 | query called at=17:06:48.538
2026-04-29 17:06:48.549 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-04-29 17:06:48.551 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-29 17:06:48.553 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-29 17:06:48.554 | step 2 | route=IT_Ticket | empId=27179 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-29 17:06:48.556 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-29 17:06:48.562 | step 2 | route=IT_Ticket | empId=27179 | query=VMS_Comp_login_proc | queryMs=6.06
2026-04-29 17:06:48.563 | step 3 | route=IT_Ticket | empId=27179 | apiMs=24.25 | totalMs=24.25
2026-04-29 17:06:48.563 | step 1 | route=IT_Ticket | empId=27179 | query called at=17:06:48.563
2026-04-29 17:06:48.565 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-29 17:06:48.566 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-29 17:06:48.568 | step 2 | route=IT_Ticket | empId=27179 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-29 17:06:48.568 | step 3 | route=IT_Ticket | empId=27179 | apiMs=4.86 | totalMs=4.86
2026-04-29 17:12:27.753 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:12:27.753
2026-04-29 17:12:27.793 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=39.89
2026-04-29 17:12:27.798 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-04-29 17:12:27.802 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-29 17:12:27.806 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-29 17:12:27.807 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-29 17:12:27.813 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.01
2026-04-29 17:12:27.813 | step 3 | route=IT_Ticket | empId=31232 | apiMs=60.41 | totalMs=60.41
2026-04-29 17:12:27.814 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:12:27.814
2026-04-29 17:12:27.832 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=17.34
2026-04-29 17:12:27.833 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-29 17:12:27.834 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-29 17:12:27.835 | step 3 | route=IT_Ticket | empId=31232 | apiMs=21.19 | totalMs=21.19
2026-04-29 17:12:36.679 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=17:12:36.679
2026-04-29 17:12:36.861 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=181.13
2026-04-29 17:12:36.861 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=182.29 | totalMs=182.29
2026-04-29 17:12:38.620 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=17:12:38.620
2026-04-29 17:12:38.652 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=31.07
2026-04-29 17:12:38.652 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=32.13 | totalMs=32.13
2026-04-29 17:13:05.330 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:13:05.330
2026-04-29 17:13:05.341 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-04-29 17:13:05.345 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=14.55 | totalMs=14.55
2026-04-29 17:13:05.348 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:13:05.348
2026-04-29 17:13:05.369 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=18.13
2026-04-29 17:13:05.371 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=23.23 | totalMs=23.23
2026-04-29 17:13:05.372 | step 1 | route=IT_TicketPost | empId=31232 | query called at=17:13:05.372
2026-04-29 17:13:05.374 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-29 17:13:05.374 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.87 | totalMs=2.87
2026-04-29 17:13:05.618 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:13:05.618
2026-04-29 17:13:05.629 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-29 17:13:05.631 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-29 17:13:05.632 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-29 17:13:05.634 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-29 17:13:05.636 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-04-29 17:13:05.642 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=6.22
2026-04-29 17:13:05.643 | step 3 | route=IT_Ticket | empId=31232 | apiMs=24.13 | totalMs=24.13
2026-04-29 17:13:05.643 | step 1 | route=IT_Ticket | empId=31232 | query called at=17:13:05.643
2026-04-29 17:13:05.645 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-29 17:13:05.646 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-29 17:13:05.647 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-29 17:13:05.648 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.55 | totalMs=4.55
2026-04-29 17:48:23.147 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:48:23.147
2026-04-29 17:48:23.187 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=38.93
2026-04-29 17:48:23.191 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-29 17:48:23.195 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-29 17:48:23.199 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-29 17:48:23.218 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=18.09
2026-04-29 17:48:23.222 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=4.04
2026-04-29 17:48:23.222 | step 3 | route=IT_Ticket | empId=24329 | apiMs=75.11 | totalMs=75.11
2026-04-29 17:48:23.223 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:48:23.223
2026-04-29 17:48:23.237 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=13.58
2026-04-29 17:48:23.239 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-29 17:48:23.240 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-29 17:48:23.240 | step 3 | route=IT_Ticket | empId=24329 | apiMs=17.12 | totalMs=17.12
2026-04-29 17:48:29.651 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=17:48:29.651
2026-04-29 17:48:29.833 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=181.41
2026-04-29 17:48:29.836 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=185.48 | totalMs=185.48
2026-04-29 17:48:33.313 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=17:48:33.313
2026-04-29 17:48:33.358 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=44.29
2026-04-29 17:48:33.361 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=48.36 | totalMs=48.36
2026-04-29 17:50:14.457 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:50:14.457
2026-04-29 17:50:14.468 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-29 17:50:14.470 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-04-29 17:50:14.472 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-29 17:50:14.473 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-29 17:50:14.475 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-29 17:50:14.481 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.71
2026-04-29 17:50:14.481 | step 3 | route=IT_Ticket | empId=59261 | apiMs=23.84 | totalMs=23.84
2026-04-29 17:50:14.482 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:50:14.482
2026-04-29 17:50:14.484 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-29 17:50:14.485 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-29 17:50:14.487 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-29 17:50:14.487 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.83 | totalMs=4.83
2026-04-29 17:50:14.956 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:50:14.956
2026-04-29 17:50:14.969 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-29 17:50:14.972 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=16.25 | totalMs=16.25
2026-04-29 17:50:14.975 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:50:14.975
2026-04-29 17:50:15.010 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=34.51
2026-04-29 17:50:15.012 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=36.98 | totalMs=36.98
2026-04-29 17:50:15.012 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:50:15.012
2026-04-29 17:50:15.015 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-04-29 17:50:15.015 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=3.00 | totalMs=3.00
2026-04-29 17:50:15.016 | step 1 | route=IT_TicketPost | empId=24329 | query called at=17:50:15.016
2026-04-29 17:50:15.017 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-29 17:50:15.018 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=1.85 | totalMs=1.85
2026-04-29 17:50:16.424 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:50:16.424
2026-04-29 17:50:16.434 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-29 17:50:16.436 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-04-29 17:50:16.437 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-29 17:50:16.439 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-29 17:50:16.440 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-29 17:50:16.442 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=1.14
2026-04-29 17:50:16.442 | step 3 | route=IT_Ticket | empId=24329 | apiMs=18.06 | totalMs=18.06
2026-04-29 17:50:16.443 | step 1 | route=IT_Ticket | empId=24329 | query called at=17:50:16.443
2026-04-29 17:50:16.444 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-29 17:50:16.446 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-29 17:50:16.447 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-29 17:50:16.448 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.70 | totalMs=4.70
2026-04-29 17:50:18.691 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:50:18.691
2026-04-29 17:50:19.121 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=428.94
2026-04-29 17:50:19.124 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=433.12 | totalMs=433.12
2026-04-29 17:50:20.621 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:50:20.621
2026-04-29 17:50:20.681 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=59.07
2026-04-29 17:50:20.684 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=62.90 | totalMs=62.90
2026-04-29 17:51:51.909 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:51:51.909
2026-04-29 17:51:51.920 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.58
2026-04-29 17:51:51.923 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.32 | totalMs=13.32
2026-04-29 17:51:51.927 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:51:51.927
2026-04-29 17:51:51.956 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=25.77
2026-04-29 17:51:51.958 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=31.11 | totalMs=31.11
2026-04-29 17:51:51.959 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:51:51.959
2026-04-29 17:51:51.961 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-04-29 17:51:51.962 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.83 | totalMs=2.83
2026-04-29 17:51:53.422 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:51:53.422
2026-04-29 17:51:53.435 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-04-29 17:51:53.440 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-29 17:51:53.441 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-29 17:51:53.443 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-29 17:51:53.444 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-29 17:51:53.447 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.7
2026-04-29 17:51:53.447 | step 3 | route=IT_Ticket | empId=59261 | apiMs=24.87 | totalMs=24.87
2026-04-29 17:51:53.448 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:51:53.448
2026-04-29 17:51:53.450 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-29 17:51:53.451 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-29 17:51:53.453 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-29 17:51:53.453 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.31 | totalMs=5.31
2026-04-29 17:52:12.851 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:52:12.851
2026-04-29 17:52:13.054 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=202.84
2026-04-29 17:52:13.058 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=206.74 | totalMs=206.74
2026-04-29 17:52:24.002 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:52:24.002
2026-04-29 17:52:24.017 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=13.83
2026-04-29 17:52:24.017 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=14.85 | totalMs=14.85
2026-04-29 17:53:39.938 | step 1 | route=IT_Ticket | empId=65386 | query called at=17:53:39.938
2026-04-29 17:53:39.949 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-29 17:53:39.951 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-04-29 17:53:39.952 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-29 17:53:39.954 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-29 17:53:39.955 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-29 17:53:39.957 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=1.41
2026-04-29 17:53:39.957 | step 3 | route=IT_Ticket | empId=65386 | apiMs=19.30 | totalMs=19.30
2026-04-29 17:53:39.958 | step 1 | route=IT_Ticket | empId=65386 | query called at=17:53:39.958
2026-04-29 17:53:39.960 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-29 17:53:39.961 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-29 17:53:39.962 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-29 17:53:39.963 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.63 | totalMs=4.63
2026-04-29 17:54:14.426 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65386 | query called at=17:54:14.426
2026-04-29 17:54:14.480 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=52.63
2026-04-29 17:54:14.480 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65386 | apiMs=53.91 | totalMs=53.91
2026-04-29 17:54:17.224 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query called at=17:54:17.224
2026-04-29 17:54:17.249 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=20.83
2026-04-29 17:54:17.251 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65386 | apiMs=27.25 | totalMs=27.25
2026-04-29 17:55:06.889 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:55:06.889
2026-04-29 17:55:06.900 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-04-29 17:55:06.903 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.17 | totalMs=14.17
2026-04-29 17:55:06.906 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:55:06.906
2026-04-29 17:55:06.924 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=15.26
2026-04-29 17:55:06.937 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=30.88 | totalMs=30.88
2026-04-29 17:55:06.937 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:55:06.937
2026-04-29 17:55:06.946 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.54
2026-04-29 17:55:06.947 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=9.38 | totalMs=9.38
2026-04-29 17:55:07.174 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:55:07.174
2026-04-29 17:55:07.190 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=15.14
2026-04-29 17:55:07.199 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-04-29 17:55:07.207 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-04-29 17:55:07.216 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-04-29 17:55:07.225 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=8.34
2026-04-29 17:55:07.234 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=8.81
2026-04-29 17:55:07.234 | step 3 | route=IT_Ticket | empId=59261 | apiMs=59.63 | totalMs=59.63
2026-04-29 17:55:07.235 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:55:07.235
2026-04-29 17:55:07.242 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=7.17
2026-04-29 17:55:07.251 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-04-29 17:55:07.259 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-04-29 17:55:07.260 | step 3 | route=IT_Ticket | empId=59261 | apiMs=25.03 | totalMs=25.03
2026-04-29 17:55:16.018 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=17:55:16.018
2026-04-29 17:55:16.405 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=386.24
2026-04-29 17:55:16.406 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=387.69 | totalMs=387.69
2026-04-29 17:55:17.590 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=17:55:17.590
2026-04-29 17:55:17.604 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-04-29 17:55:17.607 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=17.17 | totalMs=17.17
2026-04-29 17:55:28.495 | step 1 | route=IT_TicketPost | empId=65386 | query called at=17:55:28.495
2026-04-29 17:55:28.507 | step 2 | route=IT_TicketPost | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=11.26
2026-04-29 17:55:28.507 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=12.30 | totalMs=12.30
2026-04-29 17:55:28.508 | step 1 | route=IT_TicketPost | empId=65386 | query called at=17:55:28.508
2026-04-29 17:55:28.529 | step 2 | route=IT_TicketPost | empId=65386 | query=IT_Ticket_Save_SPOC | queryMs=20.59
2026-04-29 17:55:28.532 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=23.77 | totalMs=23.77
2026-04-29 17:55:28.532 | step 1 | route=IT_TicketPost | empId=65386 | query called at=17:55:28.532
2026-04-29 17:55:28.535 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.04
2026-04-29 17:55:28.535 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=3.09 | totalMs=3.09
2026-04-29 17:55:30.308 | step 1 | route=IT_Ticket | empId=65386 | query called at=17:55:30.308
2026-04-29 17:55:30.318 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-29 17:55:30.320 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-29 17:55:30.322 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-29 17:55:30.323 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-29 17:55:30.325 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-04-29 17:55:30.327 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=1.51
2026-04-29 17:55:30.327 | step 3 | route=IT_Ticket | empId=65386 | apiMs=19.71 | totalMs=19.71
2026-04-29 17:55:30.328 | step 1 | route=IT_Ticket | empId=65386 | query called at=17:55:30.328
2026-04-29 17:55:30.330 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-04-29 17:55:30.331 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-29 17:55:30.333 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-29 17:55:30.333 | step 3 | route=IT_Ticket | empId=65386 | apiMs=5.18 | totalMs=5.18
2026-04-29 17:55:54.887 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:55:54.887
2026-04-29 17:55:54.898 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-04-29 17:55:54.902 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.64 | totalMs=14.64
2026-04-29 17:55:54.905 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:55:54.905
2026-04-29 17:55:54.909 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=1.99
2026-04-29 17:55:54.911 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=6.71 | totalMs=6.71
2026-04-29 17:55:54.912 | step 1 | route=IT_TicketPost | empId=59261 | query called at=17:55:54.912
2026-04-29 17:55:54.914 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-04-29 17:55:54.914 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.22 | totalMs=2.22
2026-04-29 17:55:55.142 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:55:55.142
2026-04-29 17:55:55.152 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-29 17:55:55.154 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-29 17:55:55.155 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-29 17:55:55.157 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-29 17:55:55.158 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-29 17:55:55.160 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-29 17:55:55.161 | step 3 | route=IT_Ticket | empId=59261 | apiMs=18.76 | totalMs=18.76
2026-04-29 17:55:55.161 | step 1 | route=IT_Ticket | empId=59261 | query called at=17:55:55.161
2026-04-29 17:55:55.163 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-04-29 17:55:55.164 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-29 17:55:55.166 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-29 17:55:55.166 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.92 | totalMs=4.92
2026-04-29 17:59:42.048 | step 1 | route=IT_Ticket_Report | empId=51052 | query called at=17:59:42.048
2026-04-29 17:59:42.542 | step 2 | route=IT_Ticket_Report | empId=51052 | query=kpi_it_ticket_report_page_proc | queryMs=492.89
2026-04-29 17:59:42.545 | step 3 | route=IT_Ticket_Report | empId=51052 | apiMs=496.83 | totalMs=496.83
2026-04-29 17:59:42.955 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:59:42.955
2026-04-29 17:59:55.452 | step 1 | route=Ticket_SPOC_Approve | empId=51052 | query called at=17:59:55.452
2026-04-29 17:59:55.545 | step 2 | route=Ticket_SPOC_Approve | empId=51052 | query=IT_TIcket_SPOCApp_Report | queryMs=91.58
2026-04-29 17:59:55.548 | step 3 | route=Ticket_SPOC_Approve | empId=51052 | apiMs=95.38 | totalMs=95.38
2026-04-29 17:59:55.925 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:59:55.925
2026-04-29 18:08:22.459 | step 1 | route=Ticket_SPOC_Approve | empId=51052 | query called at=18:08:22.459
2026-04-29 18:08:22.496 | step 2 | route=Ticket_SPOC_Approve | empId=51052 | query=IT_TIcket_SPOCApp_Report | queryMs=36.04
2026-04-29 18:08:22.499 | step 3 | route=Ticket_SPOC_Approve | empId=51052 | apiMs=39.82 | totalMs=39.82
2026-04-29 18:08:22.888 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:08:22.888
2026-04-29 18:08:31.389 | step 1 | route=IT_Ticket_Report | empId=51052 | query called at=18:08:31.389
2026-04-29 18:08:31.489 | step 2 | route=IT_Ticket_Report | empId=51052 | query=kpi_it_ticket_report_page_proc | queryMs=99.48
2026-04-29 18:08:31.493 | step 3 | route=IT_Ticket_Report | empId=51052 | apiMs=103.24 | totalMs=103.24
2026-04-29 18:08:31.878 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:08:31.878
2026-04-29 18:21:47.321 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:21:47.321
2026-04-29 18:21:47.385 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=62.84
2026-04-29 18:21:47.385 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=64.13 | totalMs=64.13
2026-04-29 18:21:47.752 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:21:47.752
2026-04-29 18:22:25.368 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=18:22:25.368
2026-04-29 18:22:25.457 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=87.96
2026-04-29 18:22:25.461 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=92.71 | totalMs=92.71
2026-04-29 18:22:27.174 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=18:22:27.174
2026-04-29 18:22:27.251 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=75.57
2026-04-29 18:22:27.254 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=80.04 | totalMs=80.04
2026-04-29 18:22:47.246 | step 1 | route=Ticket_SPOC_Approve | empId=48640 | query called at=18:22:47.246
2026-04-29 18:22:47.270 | step 2 | route=Ticket_SPOC_Approve | empId=48640 | query=IT_TIcket_SPOCApp_Report | queryMs=23.18
2026-04-29 18:22:47.270 | step 3 | route=Ticket_SPOC_Approve | empId=48640 | apiMs=24.22 | totalMs=24.22
2026-04-29 18:22:47.637 | step 4 | route=pageRenderd | empId=48640 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:22:47.637
2026-04-29 18:22:59.765 | step 1 | route=IT_TicketPost | empId=31232 | query called at=18:22:59.765
2026-04-29 18:22:59.776 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-04-29 18:22:59.780 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=14.50 | totalMs=14.50
2026-04-29 18:22:59.783 | step 1 | route=IT_TicketPost | empId=31232 | query called at=18:22:59.783
2026-04-29 18:22:59.858 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=72.52
2026-04-29 18:22:59.991 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=207.70 | totalMs=207.70
2026-04-29 18:22:59.991 | step 1 | route=IT_TicketPost | empId=31232 | query called at=18:22:59.991
2026-04-29 18:22:59.993 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-29 18:22:59.994 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=2.55 | totalMs=2.55
2026-04-29 18:23:00.350 | step 1 | route=IT_Ticket | empId=31232 | query called at=18:23:00.350
2026-04-29 18:23:00.361 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-04-29 18:23:00.363 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-29 18:23:00.364 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-29 18:23:00.366 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-29 18:23:00.394 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=27.69
2026-04-29 18:23:00.396 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=1.31
2026-04-29 18:23:00.396 | step 3 | route=IT_Ticket | empId=31232 | apiMs=45.64 | totalMs=45.64
2026-04-29 18:23:00.397 | step 1 | route=IT_Ticket | empId=31232 | query called at=18:23:00.397
2026-04-29 18:23:00.416 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=19.09
2026-04-29 18:23:00.418 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-29 18:23:00.419 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-29 18:23:00.419 | step 3 | route=IT_Ticket | empId=31232 | apiMs=22.58 | totalMs=22.58
2026-04-29 18:23:51.418 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=18:23:51.418
2026-04-29 18:23:51.441 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=22.24
2026-04-29 18:23:51.445 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=26.35 | totalMs=26.35
2026-04-29 18:23:52.540 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:23:52.540
2026-04-29 19:30:54.781 | step 1 | route=IT_Ticket | empId=41671 | query called at=19:30:54.781
2026-04-29 19:30:54.824 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=42.44
2026-04-29 19:30:54.826 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-04-29 19:30:54.827 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-29 19:30:54.829 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-04-29 19:30:54.856 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=27.08
2026-04-29 19:30:54.863 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=6.15
2026-04-29 19:30:54.863 | step 3 | route=IT_Ticket | empId=41671 | apiMs=82.71 | totalMs=82.71
2026-04-29 19:30:54.864 | step 1 | route=IT_Ticket | empId=41671 | query called at=19:30:54.864
2026-04-29 19:30:54.883 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=18.34
2026-04-29 19:30:54.884 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-29 19:30:54.886 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-29 19:30:54.886 | step 3 | route=IT_Ticket | empId=41671 | apiMs=21.96 | totalMs=21.96
2026-04-29 19:31:11.268 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=19:31:11.268
2026-04-29 19:31:11.536 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=267.57
2026-04-29 19:31:11.536 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=268.71 | totalMs=268.71
2026-04-29 19:31:14.403 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=19:31:14.403
2026-04-29 19:31:14.415 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.88
2026-04-29 19:31:14.418 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=15.88 | totalMs=15.88
2026-04-29 19:34:07.871 | step 1 | route=IT_TicketPost | empId=41671 | query called at=19:34:07.871
2026-04-29 19:34:07.901 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=28.93
2026-04-29 19:34:07.904 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=33.67 | totalMs=33.67
2026-04-29 19:34:07.907 | step 1 | route=IT_TicketPost | empId=41671 | query called at=19:34:07.907
2026-04-29 19:34:08.100 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=189.91
2026-04-29 19:34:08.102 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=195.10 | totalMs=195.10
2026-04-29 19:34:08.103 | step 1 | route=IT_TicketPost | empId=41671 | query called at=19:34:08.103
2026-04-29 19:34:08.106 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-04-29 19:34:08.106 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=3.19 | totalMs=3.19
2026-04-29 19:34:08.107 | step 1 | route=IT_TicketPost | empId=41671 | query called at=19:34:08.107
2026-04-29 19:34:08.108 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-29 19:34:08.109 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=1.94 | totalMs=1.94
2026-04-29 19:34:08.347 | step 1 | route=IT_Ticket | empId=41671 | query called at=19:34:08.347
2026-04-29 19:34:08.361 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-04-29 19:34:08.365 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-29 19:34:08.367 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-29 19:34:08.368 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-29 19:34:08.370 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-29 19:34:08.376 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.66
2026-04-29 19:34:08.377 | step 3 | route=IT_Ticket | empId=41671 | apiMs=29.23 | totalMs=29.23
2026-04-29 19:34:08.377 | step 1 | route=IT_Ticket | empId=41671 | query called at=19:34:08.377
2026-04-29 19:34:08.379 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-04-29 19:34:08.381 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-29 19:34:08.382 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-29 19:34:08.383 | step 3 | route=IT_Ticket | empId=41671 | apiMs=5.31 | totalMs=5.31
2026-04-30 06:44:08.642 | step 5 | route=dashboard | empId=Gnt0022 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 09:09:01.965 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:09:01.965
2026-04-30 09:09:02.031 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=65.64
2026-04-30 09:09:02.033 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-30 09:09:02.035 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-30 09:09:02.046 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.44
2026-04-30 09:09:02.119 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=71.67
2026-04-30 09:09:02.130 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=11.04
2026-04-30 09:09:02.130 | step 3 | route=IT_Ticket | empId=43200 | apiMs=165.40 | totalMs=165.40
2026-04-30 09:09:02.131 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:09:02.131
2026-04-30 09:09:02.150 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=19.14
2026-04-30 09:09:02.159 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.7
2026-04-30 09:09:02.170 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=11.04
2026-04-30 09:09:02.171 | step 3 | route=IT_Ticket | empId=43200 | apiMs=39.58 | totalMs=39.58
2026-04-30 09:09:07.164 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:09:07.164
2026-04-30 09:09:07.497 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=332.37
2026-04-30 09:09:07.500 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=336.50 | totalMs=336.50
2026-04-30 09:09:13.120 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:09:13.120
2026-04-30 09:09:13.154 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=32.62
2026-04-30 09:09:13.157 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=36.67 | totalMs=36.67
2026-04-30 09:09:54.796 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:09:54.796
2026-04-30 09:09:54.808 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-04-30 09:09:54.812 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=15.31 | totalMs=15.31
2026-04-30 09:09:54.815 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:09:54.815
2026-04-30 09:09:55.084 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=266.41
2026-04-30 09:09:55.102 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=286.54 | totalMs=286.54
2026-04-30 09:09:55.102 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:09:55.102
2026-04-30 09:09:55.105 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-30 09:09:55.105 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=3.03 | totalMs=3.03
2026-04-30 09:09:55.106 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:09:55.106
2026-04-30 09:09:55.107 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-30 09:09:55.108 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.79 | totalMs=1.79
2026-04-30 09:09:57.142 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:09:57.142
2026-04-30 09:09:57.154 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-04-30 09:09:57.156 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-04-30 09:09:57.158 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-30 09:09:57.159 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-30 09:09:57.161 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-04-30 09:09:57.168 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=6.49
2026-04-30 09:09:57.168 | step 3 | route=IT_Ticket | empId=43200 | apiMs=26.11 | totalMs=26.11
2026-04-30 09:09:57.169 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:09:57.169
2026-04-30 09:09:57.171 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-30 09:09:57.172 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-30 09:09:57.174 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-30 09:09:57.174 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.96 | totalMs=4.96
2026-04-30 09:10:25.188 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:10:25.188
2026-04-30 09:10:25.199 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-30 09:10:25.203 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-30 09:10:25.207 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-04-30 09:10:25.211 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-30 09:10:25.212 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-04-30 09:10:25.213 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.03
2026-04-30 09:10:25.214 | step 3 | route=IT_Ticket | empId=51120 | apiMs=25.45 | totalMs=25.45
2026-04-30 09:10:25.215 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:10:25.215
2026-04-30 09:10:25.216 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-30 09:10:25.217 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-30 09:10:25.219 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-30 09:10:25.219 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.37 | totalMs=4.37
2026-04-30 09:11:03.459 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:11:03.459
2026-04-30 09:11:03.885 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=426.32
2026-04-30 09:11:03.889 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=430.23 | totalMs=430.23
2026-04-30 09:11:06.808 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:11:06.808
2026-04-30 09:11:06.834 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=25.07
2026-04-30 09:11:06.837 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=28.63 | totalMs=28.63
2026-04-30 09:12:08.273 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:12:08.273
2026-04-30 09:12:08.284 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-04-30 09:12:08.287 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.56 | totalMs=14.56
2026-04-30 09:12:08.290 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:12:08.290
2026-04-30 09:12:08.453 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=159.86
2026-04-30 09:12:08.455 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=164.99 | totalMs=164.99
2026-04-30 09:12:08.456 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:12:08.456
2026-04-30 09:12:08.458 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-04-30 09:12:08.459 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.78 | totalMs=2.78
2026-04-30 09:12:10.617 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:12:10.617
2026-04-30 09:12:10.627 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-30 09:12:10.632 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-30 09:12:10.636 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-30 09:12:10.637 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-30 09:12:10.639 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-30 09:12:10.641 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-30 09:12:10.641 | step 3 | route=IT_Ticket | empId=51120 | apiMs=24.40 | totalMs=24.40
2026-04-30 09:12:10.642 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:12:10.642
2026-04-30 09:12:10.644 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-04-30 09:12:10.645 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-30 09:12:10.647 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-30 09:12:10.647 | step 3 | route=IT_Ticket | empId=51120 | apiMs=5.22 | totalMs=5.22
2026-04-30 09:16:15.175 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:16:15.175
2026-04-30 09:16:15.186 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-04-30 09:16:15.191 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-30 09:16:15.195 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-04-30 09:16:15.199 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-30 09:16:15.201 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-04-30 09:16:15.202 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-30 09:16:15.203 | step 3 | route=IT_Ticket | empId=46973 | apiMs=27.41 | totalMs=27.41
2026-04-30 09:16:15.203 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:16:15.203
2026-04-30 09:16:15.205 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-30 09:16:15.207 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-30 09:16:15.208 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-30 09:16:15.209 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.28 | totalMs=5.28
2026-04-30 09:16:23.719 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=09:16:23.719
2026-04-30 09:16:24.498 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=778.01
2026-04-30 09:16:24.498 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=779.55 | totalMs=779.55
2026-04-30 09:16:31.962 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:16:31.962
2026-04-30 09:16:31.974 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.08
2026-04-30 09:16:31.975 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=12.21 | totalMs=12.21
2026-04-30 09:17:14.021 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:17:14.021
2026-04-30 09:17:14.036 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=15.22
2026-04-30 09:17:14.037 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=16.31 | totalMs=16.31
2026-04-30 09:17:14.038 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:17:14.038
2026-04-30 09:17:14.707 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=668.7
2026-04-30 09:17:14.709 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=671.25 | totalMs=671.25
2026-04-30 09:17:14.709 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:17:14.709
2026-04-30 09:17:14.712 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-04-30 09:17:14.712 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.56 | totalMs=2.56
2026-04-30 09:17:14.713 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:17:14.713
2026-04-30 09:17:14.714 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-30 09:17:14.714 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.82 | totalMs=1.82
2026-04-30 09:17:17.048 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:17:17.048
2026-04-30 09:17:17.059 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-04-30 09:17:17.061 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-30 09:17:17.062 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-30 09:17:17.064 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-30 09:17:17.066 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-30 09:17:17.068 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.44
2026-04-30 09:17:17.068 | step 3 | route=IT_Ticket | empId=46973 | apiMs=19.55 | totalMs=19.55
2026-04-30 09:17:17.069 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:17:17.069
2026-04-30 09:17:17.071 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-30 09:17:17.072 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-30 09:17:17.073 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-30 09:17:17.074 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.91 | totalMs=4.91
2026-04-30 09:18:01.194 | step 1 | route=IT_Ticket_Report | empId=68413 | query called at=09:18:01.194
2026-04-30 09:18:01.695 | step 2 | route=IT_Ticket_Report | empId=68413 | query=kpi_it_ticket_report_page_proc | queryMs=500.34
2026-04-30 09:18:01.698 | step 3 | route=IT_Ticket_Report | empId=68413 | apiMs=504.40 | totalMs=504.40
2026-04-30 09:18:02.350 | step 4 | route=pageRenderd | empId=68413 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:18:02.350
2026-04-30 09:40:20.603 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:40:20.603
2026-04-30 09:40:20.633 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=29.08
2026-04-30 09:40:20.637 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-30 09:40:20.641 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-30 09:40:20.645 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-30 09:40:20.662 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=16.82
2026-04-30 09:40:20.666 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=3.78
2026-04-30 09:40:20.666 | step 3 | route=IT_Ticket | empId=49869 | apiMs=63.59 | totalMs=63.59
2026-04-30 09:40:20.667 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:40:20.667
2026-04-30 09:40:20.679 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=11.56
2026-04-30 09:40:20.680 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-30 09:40:20.682 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-30 09:40:20.682 | step 3 | route=IT_Ticket | empId=49869 | apiMs=15.03 | totalMs=15.03
2026-04-30 09:40:25.497 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:40:25.497
2026-04-30 09:40:25.923 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=425.08
2026-04-30 09:40:25.924 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=426.29 | totalMs=426.29
2026-04-30 09:40:27.354 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:40:27.354
2026-04-30 09:40:27.379 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=24.48
2026-04-30 09:40:27.382 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=28.26 | totalMs=28.26
2026-04-30 09:40:42.588 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:40:42.588
2026-04-30 09:40:42.602 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=13.02
2026-04-30 09:40:42.602 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=14.20 | totalMs=14.20
2026-04-30 09:40:42.603 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:40:42.603
2026-04-30 09:40:42.645 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=41.85
2026-04-30 09:40:42.648 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=44.57 | totalMs=44.57
2026-04-30 09:40:42.648 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:40:42.648
2026-04-30 09:40:42.651 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.54
2026-04-30 09:40:42.651 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=3.42 | totalMs=3.42
2026-04-30 09:40:46.003 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:40:46.003
2026-04-30 09:40:46.015 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-04-30 09:40:46.019 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-04-30 09:40:46.023 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-30 09:40:46.025 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-30 09:40:46.027 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-30 09:40:46.033 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=6.21
2026-04-30 09:40:46.034 | step 3 | route=IT_Ticket | empId=49869 | apiMs=30.12 | totalMs=30.12
2026-04-30 09:40:46.034 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:40:46.034
2026-04-30 09:40:46.036 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-30 09:40:46.037 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-30 09:40:46.039 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-30 09:40:46.039 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.05 | totalMs=5.05
2026-04-30 09:44:03.187 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:44:03.187
2026-04-30 09:44:03.198 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-04-30 09:44:03.203 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-30 09:44:03.208 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-30 09:44:03.212 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-04-30 09:44:03.240 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=28.21
2026-04-30 09:44:03.247 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=6.05
2026-04-30 09:44:03.247 | step 3 | route=IT_Ticket | empId=49869 | apiMs=60.21 | totalMs=60.21
2026-04-30 09:44:03.248 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:44:03.248
2026-04-30 09:44:03.250 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-04-30 09:44:03.251 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-30 09:44:03.253 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-30 09:44:03.253 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.29 | totalMs=5.29
2026-04-30 09:58:17.602 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:58:17.602
2026-04-30 09:58:17.956 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=353.96
2026-04-30 09:58:17.960 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=358.18 | totalMs=358.18
2026-04-30 09:58:18.900 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:58:18.900
2026-04-30 09:59:13.411 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:59:13.411
2026-04-30 09:59:13.436 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=24.44
2026-04-30 09:59:13.454 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=16.33
2026-04-30 09:59:13.457 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=1.15
2026-04-30 09:59:13.473 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=13.76
2026-04-30 09:59:13.475 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=64.12 | totalMs=64.12
2026-04-30 09:59:13.475 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:59:13.475
2026-04-30 09:59:13.477 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-04-30 09:59:13.479 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-04-30 09:59:13.480 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-30 09:59:13.480 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.16 | totalMs=5.16
2026-04-30 09:59:15.170 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:59:15.170
2026-04-30 09:59:15.172 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-04-30 09:59:15.173 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-30 09:59:15.176 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.19
2026-04-30 09:59:15.176 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.22 | totalMs=6.22
2026-04-30 09:59:15.177 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:59:15.177
2026-04-30 09:59:15.179 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-30 09:59:15.181 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-30 09:59:15.183 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-30 09:59:15.183 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=6.25 | totalMs=6.25
2026-04-30 09:59:15.184 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:59:15.184
2026-04-30 09:59:15.188 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.77
2026-04-30 09:59:15.190 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-04-30 09:59:15.192 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-04-30 09:59:15.193 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=9.04 | totalMs=9.04
2026-04-30 09:59:15.466 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:59:15.466
2026-04-30 09:59:15.493 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=26.94
2026-04-30 09:59:15.494 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=28.01 | totalMs=28.01
2026-04-30 09:59:16.172 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:16.172
2026-04-30 10:00:38.226 | step 5 | route=dashboard | empId=GSN0036 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 10:40:19.803 | step 1 | route=IT_Ticket | empId=406 | query called at=10:40:19.803
2026-04-30 10:40:19.837 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=33.84
2026-04-30 10:40:19.839 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-30 10:40:19.840 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-30 10:40:19.841 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-30 10:40:19.899 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=57.95
2026-04-30 10:40:19.903 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=3.32
2026-04-30 10:40:19.903 | step 3 | route=IT_Ticket | empId=406 | apiMs=100.72 | totalMs=100.72
2026-04-30 10:40:19.904 | step 1 | route=IT_Ticket | empId=406 | query called at=10:40:19.904
2026-04-30 10:40:19.942 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=37.42
2026-04-30 10:40:19.958 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=16.26
2026-04-30 10:40:19.969 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=10.75
2026-04-30 10:40:19.970 | step 3 | route=IT_Ticket | empId=406 | apiMs=65.93 | totalMs=65.93
2026-04-30 10:40:25.349 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=10:40:25.349
2026-04-30 10:40:25.505 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=155.36
2026-04-30 10:40:25.508 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=159.61 | totalMs=159.61
2026-04-30 10:40:27.485 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=10:40:27.485
2026-04-30 10:40:27.550 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=61.36
2026-04-30 10:40:27.553 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=68.22 | totalMs=68.22
2026-04-30 10:41:39.898 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:41:39.898
2026-04-30 10:41:39.909 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-04-30 10:41:39.912 | step 3 | route=IT_TicketPost | empId=406 | apiMs=14.53 | totalMs=14.53
2026-04-30 10:41:39.917 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:41:39.917
2026-04-30 10:41:39.989 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=69.14
2026-04-30 10:41:39.991 | step 3 | route=IT_TicketPost | empId=406 | apiMs=74.43 | totalMs=74.43
2026-04-30 10:41:39.991 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:41:39.991
2026-04-30 10:41:39.994 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-30 10:41:39.994 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.76 | totalMs=2.76
2026-04-30 10:41:39.995 | step 1 | route=IT_TicketPost | empId=406 | query called at=10:41:39.995
2026-04-30 10:41:39.996 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-30 10:41:39.997 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.85 | totalMs=1.85
2026-04-30 10:41:42.449 | step 1 | route=IT_Ticket | empId=406 | query called at=10:41:42.449
2026-04-30 10:41:42.459 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-04-30 10:41:42.464 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-04-30 10:41:42.468 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-30 10:41:42.469 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-30 10:41:42.471 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-30 10:41:42.477 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.66
2026-04-30 10:41:42.478 | step 3 | route=IT_Ticket | empId=406 | apiMs=28.97 | totalMs=28.97
2026-04-30 10:41:42.478 | step 1 | route=IT_Ticket | empId=406 | query called at=10:41:42.478
2026-04-30 10:41:42.480 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-30 10:41:42.481 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-30 10:41:42.483 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-30 10:41:42.483 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.45 | totalMs=4.45
2026-04-30 10:48:10.614 | step 1 | route=IT_Ticket | empId=60844 | query called at=10:48:10.614
2026-04-30 10:48:10.656 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=42.08
2026-04-30 10:48:10.660 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-04-30 10:48:10.664 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-04-30 10:48:10.665 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-30 10:48:12.518 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=1852.66
2026-04-30 10:48:12.543 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=24.68
2026-04-30 10:48:12.544 | step 3 | route=IT_Ticket | empId=60844 | apiMs=1,930.24 | totalMs=1,930.24
2026-04-30 10:48:12.544 | step 1 | route=IT_Ticket | empId=60844 | query called at=10:48:12.544
2026-04-30 10:48:12.598 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=53.57
2026-04-30 10:48:12.609 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=10.19
2026-04-30 10:48:12.618 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-04-30 10:48:12.618 | step 3 | route=IT_Ticket | empId=60844 | apiMs=73.54 | totalMs=73.54
2026-04-30 10:48:18.677 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60844 | query called at=10:48:18.677
2026-04-30 10:48:18.819 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=140.99
2026-04-30 10:48:18.822 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60844 | apiMs=145.38 | totalMs=145.38
2026-04-30 10:48:20.291 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60844 | query called at=10:48:20.291
2026-04-30 10:48:20.331 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=39.23
2026-04-30 10:48:20.331 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60844 | apiMs=40.45 | totalMs=40.45
2026-04-30 10:49:28.332 | step 1 | route=IT_TicketPost | empId=60844 | query called at=10:49:28.332
2026-04-30 10:49:28.342 | step 2 | route=IT_TicketPost | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-04-30 10:49:28.342 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=10.36 | totalMs=10.36
2026-04-30 10:49:28.343 | step 1 | route=IT_TicketPost | empId=60844 | query called at=10:49:28.343
2026-04-30 10:49:28.396 | step 2 | route=IT_TicketPost | empId=60844 | query=IT_Ticket_Save_SPOC | queryMs=52.82
2026-04-30 10:49:28.398 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=55.24 | totalMs=55.24
2026-04-30 10:49:28.398 | step 1 | route=IT_TicketPost | empId=60844 | query called at=10:49:28.398
2026-04-30 10:49:28.413 | step 2 | route=IT_TicketPost | empId=60844 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.74
2026-04-30 10:49:28.413 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=14.68 | totalMs=14.68
2026-04-30 10:49:28.414 | step 1 | route=IT_TicketPost | empId=60844 | query called at=10:49:28.414
2026-04-30 10:49:28.415 | step 2 | route=IT_TicketPost | empId=60844 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-04-30 10:49:28.415 | step 3 | route=IT_TicketPost | empId=60844 | apiMs=1.62 | totalMs=1.62
2026-04-30 10:49:29.644 | step 1 | route=IT_Ticket | empId=60844 | query called at=10:49:29.644
2026-04-30 10:49:29.654 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-04-30 10:49:29.656 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-30 10:49:29.657 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-30 10:49:29.658 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-30 10:49:29.659 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-30 10:49:29.663 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=3.42
2026-04-30 10:49:29.664 | step 3 | route=IT_Ticket | empId=60844 | apiMs=19.76 | totalMs=19.76
2026-04-30 10:49:29.664 | step 1 | route=IT_Ticket | empId=60844 | query called at=10:49:29.664
2026-04-30 10:49:29.666 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-30 10:49:29.667 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-30 10:49:29.668 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-30 10:49:29.668 | step 3 | route=IT_Ticket | empId=60844 | apiMs=4.01 | totalMs=4.01
2026-04-30 10:59:43.153 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:59:43.153
2026-04-30 10:59:43.237 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=83.76
2026-04-30 10:59:43.240 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=87.57 | totalMs=87.57
2026-04-30 10:59:44.678 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:59:44.678
2026-04-30 11:20:09.991 | step 5 | route=dashboard | empId=GLM0009 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 11:21:34.928 | step 1 | route=IT_Ticket | empId=43865 | query called at=11:21:34.928
2026-04-30 11:21:34.972 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=43.44
2026-04-30 11:21:34.974 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-30 11:21:34.975 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-30 11:21:34.977 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-30 11:21:35.005 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=27.49
2026-04-30 11:21:35.012 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=6.36
2026-04-30 11:21:35.012 | step 3 | route=IT_Ticket | empId=43865 | apiMs=83.96 | totalMs=83.96
2026-04-30 11:21:35.013 | step 1 | route=IT_Ticket | empId=43865 | query called at=11:21:35.013
2026-04-30 11:21:35.031 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=18.47
2026-04-30 11:21:35.033 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-04-30 11:21:35.034 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-30 11:21:35.034 | step 3 | route=IT_Ticket | empId=43865 | apiMs=21.69 | totalMs=21.69
2026-04-30 11:21:46.702 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43865 | query called at=11:21:46.702
2026-04-30 11:21:47.154 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=452.03
2026-04-30 11:21:47.155 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43865 | apiMs=453.21 | totalMs=453.21
2026-04-30 11:22:21.307 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query called at=11:22:21.307
2026-04-30 11:22:21.341 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=32.99
2026-04-30 11:22:21.344 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43865 | apiMs=36.78 | totalMs=36.78
2026-04-30 11:22:49.034 | step 1 | route=IT_Ticket | empId=37293 | query called at=11:22:49.034
2026-04-30 11:22:49.046 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=11.18
2026-04-30 11:22:49.051 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-30 11:22:49.055 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-30 11:22:49.059 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-30 11:22:49.060 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-30 11:22:49.067 | step 2 | route=IT_Ticket | empId=37293 | query=VMS_Comp_login_proc | queryMs=6.52
2026-04-30 11:22:49.067 | step 3 | route=IT_Ticket | empId=37293 | apiMs=33.34 | totalMs=33.34
2026-04-30 11:22:49.068 | step 1 | route=IT_Ticket | empId=37293 | query called at=11:22:49.068
2026-04-30 11:22:49.070 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-30 11:22:49.071 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-30 11:22:49.072 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-30 11:22:49.073 | step 3 | route=IT_Ticket | empId=37293 | apiMs=4.65 | totalMs=4.65
2026-04-30 11:22:57.634 | step 1 | route=Ticket_Entry_SPOC_Module | empId=37293 | query called at=11:22:57.634
2026-04-30 11:22:58.062 | step 2 | route=Ticket_Entry_SPOC_Module | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=427.16
2026-04-30 11:22:58.066 | step 3 | route=Ticket_Entry_SPOC_Module | empId=37293 | apiMs=431.20 | totalMs=431.20
2026-04-30 11:23:00.464 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=37293 | query called at=11:23:00.464
2026-04-30 11:23:00.524 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=58.88
2026-04-30 11:23:00.524 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=37293 | apiMs=60.44 | totalMs=60.44
2026-04-30 11:23:05.426 | step 5 | route=dashboard | empId=GGA0883 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 11:24:45.512 | step 1 | route=IT_TicketPost | empId=43865 | query called at=11:24:45.512
2026-04-30 11:24:45.523 | step 2 | route=IT_TicketPost | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-30 11:24:45.526 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=14.03 | totalMs=14.03
2026-04-30 11:24:45.529 | step 1 | route=IT_TicketPost | empId=43865 | query called at=11:24:45.529
2026-04-30 11:24:45.570 | step 2 | route=IT_TicketPost | empId=43865 | query=IT_Ticket_Save_SPOC | queryMs=37.91
2026-04-30 11:24:45.572 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=42.99 | totalMs=42.99
2026-04-30 11:24:45.572 | step 1 | route=IT_TicketPost | empId=43865 | query called at=11:24:45.572
2026-04-30 11:24:45.574 | step 2 | route=IT_TicketPost | empId=43865 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-30 11:24:45.575 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=2.43 | totalMs=2.43
2026-04-30 11:24:45.807 | step 1 | route=IT_Ticket | empId=43865 | query called at=11:24:45.807
2026-04-30 11:24:45.817 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-04-30 11:24:45.819 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-30 11:24:45.821 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-04-30 11:24:45.822 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-30 11:24:45.824 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-04-30 11:24:45.831 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=6.18
2026-04-30 11:24:45.831 | step 3 | route=IT_Ticket | empId=43865 | apiMs=24.57 | totalMs=24.57
2026-04-30 11:24:45.832 | step 1 | route=IT_Ticket | empId=43865 | query called at=11:24:45.832
2026-04-30 11:24:45.834 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-04-30 11:24:45.835 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-30 11:24:45.837 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-30 11:24:45.837 | step 3 | route=IT_Ticket | empId=43865 | apiMs=4.97 | totalMs=4.97
2026-04-30 11:24:50.012 | step 1 | route=IT_TicketPost | empId=37293 | query called at=11:24:50.012
2026-04-30 11:24:50.023 | step 2 | route=IT_TicketPost | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-30 11:24:50.026 | step 3 | route=IT_TicketPost | empId=37293 | apiMs=13.83 | totalMs=13.83
2026-04-30 11:24:50.029 | step 1 | route=IT_TicketPost | empId=37293 | query called at=11:24:50.029
2026-04-30 11:24:50.056 | step 2 | route=IT_TicketPost | empId=37293 | query=IT_Ticket_Save_SPOC | queryMs=24.43
2026-04-30 11:24:50.059 | step 3 | route=IT_TicketPost | empId=37293 | apiMs=29.83 | totalMs=29.83
2026-04-30 11:24:50.059 | step 1 | route=IT_TicketPost | empId=37293 | query called at=11:24:50.059
2026-04-30 11:24:50.061 | step 2 | route=IT_TicketPost | empId=37293 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-04-30 11:24:50.062 | step 3 | route=IT_TicketPost | empId=37293 | apiMs=2.57 | totalMs=2.57
2026-04-30 11:25:00.383 | step 1 | route=IT_Ticket | empId=37293 | query called at=11:25:00.383
2026-04-30 11:25:00.393 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-04-30 11:25:00.395 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-30 11:25:00.397 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-30 11:25:00.398 | step 2 | route=IT_Ticket | empId=37293 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-30 11:25:00.400 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-04-30 11:25:00.406 | step 2 | route=IT_Ticket | empId=37293 | query=VMS_Comp_login_proc | queryMs=5.95
2026-04-30 11:25:00.407 | step 3 | route=IT_Ticket | empId=37293 | apiMs=23.76 | totalMs=23.76
2026-04-30 11:25:00.407 | step 1 | route=IT_Ticket | empId=37293 | query called at=11:25:00.407
2026-04-30 11:25:00.409 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-04-30 11:25:00.411 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-30 11:25:00.412 | step 2 | route=IT_Ticket | empId=37293 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-30 11:25:00.412 | step 3 | route=IT_Ticket | empId=37293 | apiMs=5.08 | totalMs=5.08
2026-04-30 11:27:54.613 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:27:54.613
2026-04-30 11:27:54.624 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-04-30 11:27:54.629 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-30 11:27:54.632 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-30 11:27:54.636 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-30 11:27:54.638 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-04-30 11:27:54.644 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=5.8
2026-04-30 11:27:54.644 | step 3 | route=IT_Ticket | empId=52208 | apiMs=31.03 | totalMs=31.03
2026-04-30 11:27:54.645 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:27:54.645
2026-04-30 11:27:54.646 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-30 11:27:54.648 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-30 11:27:54.649 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-30 11:27:54.649 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.46 | totalMs=4.46
2026-04-30 11:32:05.543 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:32:05.543
2026-04-30 11:32:05.588 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=43.76
2026-04-30 11:32:05.589 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-30 11:32:05.591 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-30 11:32:05.592 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-30 11:32:05.620 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=27.04
2026-04-30 11:32:05.626 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=5.53
2026-04-30 11:32:05.626 | step 3 | route=IT_Ticket | empId=52208 | apiMs=82.66 | totalMs=82.66
2026-04-30 11:32:05.627 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:32:05.627
2026-04-30 11:32:05.645 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=18.36
2026-04-30 11:32:05.647 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-30 11:32:05.648 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-30 11:32:05.649 | step 3 | route=IT_Ticket | empId=52208 | apiMs=21.94 | totalMs=21.94
2026-04-30 11:32:29.139 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=11:32:29.139
2026-04-30 11:32:29.470 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=329.95
2026-04-30 11:32:29.473 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=334.15 | totalMs=334.15
2026-04-30 11:32:44.917 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=11:32:44.917
2026-04-30 11:32:44.941 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=24.27
2026-04-30 11:32:44.945 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=28.10 | totalMs=28.10
2026-04-30 11:33:01.001 | step 1 | route=IT_TicketPost | empId=52208 | query called at=11:33:01.001
2026-04-30 11:33:01.011 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-04-30 11:33:01.014 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=12.99 | totalMs=12.99
2026-04-30 11:33:01.017 | step 1 | route=IT_TicketPost | empId=52208 | query called at=11:33:01.017
2026-04-30 11:33:01.051 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=31.6
2026-04-30 11:33:01.054 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=36.86 | totalMs=36.86
2026-04-30 11:33:01.054 | step 1 | route=IT_TicketPost | empId=52208 | query called at=11:33:01.054
2026-04-30 11:33:01.081 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.05
2026-04-30 11:33:01.081 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=27.10 | totalMs=27.10
2026-04-30 11:33:04.647 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:33:04.647
2026-04-30 11:33:04.658 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-04-30 11:33:04.663 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.91
2026-04-30 11:33:04.668 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=2.26
2026-04-30 11:33:04.670 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=2
2026-04-30 11:33:04.673 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=2.33
2026-04-30 11:33:04.678 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=4.87
2026-04-30 11:33:04.679 | step 3 | route=IT_Ticket | empId=52208 | apiMs=31.15 | totalMs=31.15
2026-04-30 11:33:04.679 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:33:04.679
2026-04-30 11:33:04.681 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.59
2026-04-30 11:33:04.684 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=2.34
2026-04-30 11:33:04.687 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=2.36
2026-04-30 11:33:04.687 | step 3 | route=IT_Ticket | empId=52208 | apiMs=7.80 | totalMs=7.80
2026-04-30 11:39:01.887 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:39:01.887
2026-04-30 11:39:01.932 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=44.44
2026-04-30 11:39:01.937 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-04-30 11:39:01.941 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-30 11:39:01.942 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-30 11:39:01.971 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=28.47
2026-04-30 11:39:01.977 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=5.99
2026-04-30 11:39:01.978 | step 3 | route=IT_Ticket | empId=52188 | apiMs=90.37 | totalMs=90.37
2026-04-30 11:39:01.978 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:39:01.978
2026-04-30 11:39:01.997 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=18.5
2026-04-30 11:39:01.999 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-30 11:39:02.001 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-04-30 11:39:02.001 | step 3 | route=IT_Ticket | empId=52188 | apiMs=22.54 | totalMs=22.54
2026-04-30 11:39:13.838 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=11:39:13.838
2026-04-30 11:39:14.151 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=311.49
2026-04-30 11:39:14.154 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=315.32 | totalMs=315.32
2026-04-30 11:39:16.787 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=11:39:16.787
2026-04-30 11:39:16.803 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=12.41
2026-04-30 11:39:16.806 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=18.95 | totalMs=18.95
2026-04-30 11:40:12.414 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:40:12.414
2026-04-30 11:40:12.424 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.35
2026-04-30 11:40:12.425 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=10.57 | totalMs=10.57
2026-04-30 11:40:12.426 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:40:12.426
2026-04-30 11:40:12.460 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=34.33
2026-04-30 11:40:12.468 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=41.90 | totalMs=41.90
2026-04-30 11:40:12.468 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:40:12.468
2026-04-30 11:40:12.470 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-04-30 11:40:12.470 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.21 | totalMs=2.21
2026-04-30 11:40:13.912 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:40:13.912
2026-04-30 11:40:13.921 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.14
2026-04-30 11:40:13.923 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-30 11:40:13.924 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-30 11:40:13.925 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-04-30 11:40:13.926 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-04-30 11:40:13.930 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=3.23
2026-04-30 11:40:13.930 | step 3 | route=IT_Ticket | empId=52188 | apiMs=18.82 | totalMs=18.82
2026-04-30 11:40:13.931 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:40:13.931
2026-04-30 11:40:13.932 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-30 11:40:13.933 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-04-30 11:40:13.934 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-30 11:40:13.935 | step 3 | route=IT_Ticket | empId=52188 | apiMs=3.92 | totalMs=3.92
2026-04-30 11:40:21.315 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=11:40:21.315
2026-04-30 11:40:21.633 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=317.17
2026-04-30 11:40:21.633 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=318.24 | totalMs=318.24
2026-04-30 11:40:23.241 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=11:40:23.241
2026-04-30 11:40:23.253 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=11.17
2026-04-30 11:40:23.257 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=15.35 | totalMs=15.35
2026-04-30 11:41:17.874 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:41:17.874
2026-04-30 11:41:17.884 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-04-30 11:41:17.888 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=14.09 | totalMs=14.09
2026-04-30 11:41:17.891 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:41:17.891
2026-04-30 11:41:17.910 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=15.68
2026-04-30 11:41:17.913 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=21.50 | totalMs=21.50
2026-04-30 11:41:17.913 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:41:17.913
2026-04-30 11:41:17.915 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-30 11:41:17.915 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.20 | totalMs=2.20
2026-04-30 11:41:18.143 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:41:18.143
2026-04-30 11:41:18.152 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.17
2026-04-30 11:41:18.154 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-30 11:41:18.155 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-30 11:41:18.157 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-30 11:41:18.159 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.57
2026-04-30 11:41:18.160 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=1.33
2026-04-30 11:41:18.161 | step 3 | route=IT_Ticket | empId=52188 | apiMs=18.14 | totalMs=18.14
2026-04-30 11:41:18.161 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:41:18.161
2026-04-30 11:41:18.163 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-04-30 11:41:18.164 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.61
2026-04-30 11:41:18.165 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-30 11:41:18.165 | step 3 | route=IT_Ticket | empId=52188 | apiMs=3.85 | totalMs=3.85
2026-04-30 11:41:53.146 | step 1 | route=HW_Ticket_Report | empId=60083 | query called at=11:41:53.146
2026-04-30 11:41:53.200 | step 2 | route=HW_Ticket_Report | empId=60083 | query=hw_ticket_report_kpi_proc | queryMs=52.68
2026-04-30 11:41:53.200 | step 3 | route=HW_Ticket_Report | empId=60083 | apiMs=53.74 | totalMs=53.74
2026-04-30 11:41:55.113 | step 4 | route=pageRenderd | empId=60083 | Page=HW TICKET REPORT | page fully loaded at : 11:41:55.113
2026-04-30 11:42:31.974 | step 1 | route=IT_Ticket | empId=37711 | query called at=11:42:31.974
2026-04-30 11:42:31.985 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-30 11:42:31.987 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-30 11:42:31.988 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-30 11:42:31.989 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-30 11:42:31.991 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-04-30 11:42:32.000 | step 2 | route=IT_Ticket | empId=37711 | query=VMS_Comp_login_proc | queryMs=8.54
2026-04-30 11:42:32.000 | step 3 | route=IT_Ticket | empId=37711 | apiMs=26.01 | totalMs=26.01
2026-04-30 11:42:32.001 | step 1 | route=IT_Ticket | empId=37711 | query called at=11:42:32.001
2026-04-30 11:42:32.002 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-30 11:42:32.005 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1.79
2026-04-30 11:42:32.006 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-30 11:42:32.006 | step 3 | route=IT_Ticket | empId=37711 | apiMs=5.37 | totalMs=5.37
2026-04-30 11:43:05.855 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=11:43:05.855
2026-04-30 11:43:05.986 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=130.61
2026-04-30 11:43:05.987 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=131.97 | totalMs=131.97
2026-04-30 11:43:08.343 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:08.343
2026-04-30 11:43:15.604 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=11:43:15.604
2026-04-30 11:43:15.645 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=38.14
2026-04-30 11:43:15.692 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=88.20 | totalMs=88.20
2026-04-30 11:43:15.692 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=11:43:15.692
2026-04-30 11:43:15.695 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-04-30 11:43:15.697 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-04-30 11:43:15.699 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-04-30 11:43:15.700 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=7.21 | totalMs=7.21
2026-04-30 11:43:15.959 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=11:43:15.959
2026-04-30 11:43:15.981 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=22.24
2026-04-30 11:43:15.982 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=23.33 | totalMs=23.33
2026-04-30 11:43:17.502 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:43:17.502
2026-04-30 11:43:50.439 | step 1 | route=HW_Ticket_Report | empId=60083 | query called at=11:43:50.439
2026-04-30 11:43:50.455 | step 2 | route=HW_Ticket_Report | empId=60083 | query=hw_ticket_report_kpi_proc | queryMs=15.44
2026-04-30 11:43:50.458 | step 3 | route=HW_Ticket_Report | empId=60083 | apiMs=19.26 | totalMs=19.26
2026-04-30 11:43:50.870 | step 4 | route=pageRenderd | empId=60083 | Page=HW TICKET REPORT | page fully loaded at : 11:43:50.870
2026-04-30 11:47:34.993 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:47:34.993
2026-04-30 11:47:35.036 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=42.42
2026-04-30 11:47:35.037 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-04-30 11:47:35.039 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-30 11:47:35.040 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-30 11:47:35.067 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=26.32
2026-04-30 11:47:35.073 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=5.49
2026-04-30 11:47:35.073 | step 3 | route=IT_Ticket | empId=60917 | apiMs=80.58 | totalMs=80.58
2026-04-30 11:47:35.074 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:47:35.074
2026-04-30 11:47:35.093 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=18.49
2026-04-30 11:47:35.094 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-30 11:47:35.095 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-30 11:47:35.096 | step 3 | route=IT_Ticket | empId=60917 | apiMs=21.91 | totalMs=21.91
2026-04-30 11:48:53.097 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=11:48:53.097
2026-04-30 11:48:53.263 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=165.81
2026-04-30 11:48:53.266 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=169.47 | totalMs=169.47
2026-04-30 11:49:00.258 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=11:49:00.258
2026-04-30 11:49:00.277 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=18.77
2026-04-30 11:49:00.278 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=19.99 | totalMs=19.99
2026-04-30 11:50:39.644 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:50:39.644
2026-04-30 11:50:39.655 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-04-30 11:50:39.659 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=14.96 | totalMs=14.96
2026-04-30 11:50:39.662 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:50:39.662
2026-04-30 11:50:39.696 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=31.32
2026-04-30 11:50:39.701 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=38.87 | totalMs=38.87
2026-04-30 11:50:39.701 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:50:39.701
2026-04-30 11:50:39.703 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-04-30 11:50:39.703 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.19 | totalMs=2.19
2026-04-30 11:50:39.704 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:50:39.704
2026-04-30 11:50:39.705 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-04-30 11:50:39.705 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.44 | totalMs=1.44
2026-04-30 11:50:42.494 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:50:42.494
2026-04-30 11:50:42.504 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-04-30 11:50:42.508 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-30 11:50:42.513 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=2.07
2026-04-30 11:50:42.515 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-04-30 11:50:42.516 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-04-30 11:50:42.522 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=5.91
2026-04-30 11:50:42.523 | step 3 | route=IT_Ticket | empId=60917 | apiMs=28.73 | totalMs=28.73
2026-04-30 11:50:42.523 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:50:42.523
2026-04-30 11:50:42.525 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-04-30 11:50:42.526 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-30 11:50:42.528 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=2
2026-04-30 11:50:42.529 | step 3 | route=IT_Ticket | empId=60917 | apiMs=5.43 | totalMs=5.43
2026-04-30 11:50:50.126 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=11:50:50.126
2026-04-30 11:50:50.288 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=161.24
2026-04-30 11:50:50.292 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=165.26 | totalMs=165.26
2026-04-30 11:50:56.123 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=11:50:56.123
2026-04-30 11:50:56.137 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=14.28
2026-04-30 11:50:56.141 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=18.07 | totalMs=18.07
2026-04-30 11:51:39.674 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:51:39.674
2026-04-30 11:51:39.721 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=46.23
2026-04-30 11:51:39.724 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=50.42 | totalMs=50.42
2026-04-30 11:51:39.727 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:51:39.727
2026-04-30 11:51:39.851 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=120.6
2026-04-30 11:51:39.891 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=163.85 | totalMs=163.85
2026-04-30 11:51:39.892 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:51:39.892
2026-04-30 11:51:39.925 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=32.43
2026-04-30 11:51:39.925 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=33.42 | totalMs=33.42
2026-04-30 11:51:39.926 | step 1 | route=IT_TicketPost | empId=60917 | query called at=11:51:39.926
2026-04-30 11:51:39.950 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.4
2026-04-30 11:51:39.950 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=24.43 | totalMs=24.43
2026-04-30 11:51:41.887 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:51:41.887
2026-04-30 11:51:41.914 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=23.63
2026-04-30 11:51:41.932 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=15.79
2026-04-30 11:51:41.947 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=14.03
2026-04-30 11:51:41.962 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=14.54
2026-04-30 11:51:41.964 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=2.08
2026-04-30 11:51:41.969 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=4.39
2026-04-30 11:51:41.970 | step 3 | route=IT_Ticket | empId=60917 | apiMs=82.81 | totalMs=82.81
2026-04-30 11:51:41.970 | step 1 | route=IT_Ticket | empId=60917 | query called at=11:51:41.970
2026-04-30 11:51:41.972 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-04-30 11:51:41.973 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-30 11:51:41.975 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-04-30 11:51:41.975 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.98 | totalMs=4.98
2026-04-30 11:55:37.959 | step 1 | route=IT_Ticket | empId=68613 | query called at=11:55:37.959
2026-04-30 11:55:37.969 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-04-30 11:55:37.973 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-04-30 11:55:37.977 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-04-30 11:55:37.978 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-30 11:55:37.980 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-04-30 11:55:37.986 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=5.78
2026-04-30 11:55:37.986 | step 3 | route=IT_Ticket | empId=68613 | apiMs=27.54 | totalMs=27.54
2026-04-30 11:55:37.987 | step 1 | route=IT_Ticket | empId=68613 | query called at=11:55:37.987
2026-04-30 11:55:37.989 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-04-30 11:55:37.990 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-30 11:55:37.991 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-30 11:55:37.991 | step 3 | route=IT_Ticket | empId=68613 | apiMs=4.45 | totalMs=4.45
2026-04-30 11:55:43.080 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68613 | query called at=11:55:43.080
2026-04-30 11:55:43.375 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=291.62
2026-04-30 11:55:43.379 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68613 | apiMs=298.01 | totalMs=298.01
2026-04-30 11:55:45.106 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query called at=11:55:45.106
2026-04-30 11:55:45.152 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=43.45
2026-04-30 11:55:45.155 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68613 | apiMs=49.79 | totalMs=49.79
2026-04-30 11:56:09.049 | step 1 | route=IT_TicketPost | empId=68613 | query called at=11:56:09.049
2026-04-30 11:56:09.066 | step 2 | route=IT_TicketPost | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=14.07
2026-04-30 11:56:09.069 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=20.56 | totalMs=20.56
2026-04-30 11:56:09.070 | step 1 | route=IT_TicketPost | empId=68613 | query called at=11:56:09.070
2026-04-30 11:56:09.113 | step 2 | route=IT_TicketPost | empId=68613 | query=IT_Ticket_Save_SPOC | queryMs=42.49
2026-04-30 11:56:09.130 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=59.37 | totalMs=59.37
2026-04-30 11:56:09.130 | step 1 | route=IT_TicketPost | empId=68613 | query called at=11:56:09.130
2026-04-30 11:56:09.132 | step 2 | route=IT_TicketPost | empId=68613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-04-30 11:56:09.133 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=2.64 | totalMs=2.64
2026-04-30 11:56:09.133 | step 1 | route=IT_TicketPost | empId=68613 | query called at=11:56:09.133
2026-04-30 11:56:09.138 | step 2 | route=IT_TicketPost | empId=68613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.44
2026-04-30 11:56:09.139 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=5.24 | totalMs=5.24
2026-04-30 11:56:09.530 | step 1 | route=IT_Ticket | empId=68613 | query called at=11:56:09.530
2026-04-30 11:56:09.540 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-04-30 11:56:09.547 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=5.97
2026-04-30 11:56:09.548 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-30 11:56:09.550 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-30 11:56:09.557 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=6.89
2026-04-30 11:56:09.569 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=11.47
2026-04-30 11:56:09.569 | step 3 | route=IT_Ticket | empId=68613 | apiMs=39.33 | totalMs=39.33
2026-04-30 11:56:09.570 | step 1 | route=IT_Ticket | empId=68613 | query called at=11:56:09.570
2026-04-30 11:56:09.578 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=7.19
2026-04-30 11:56:09.579 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-30 11:56:09.580 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-04-30 11:56:09.581 | step 3 | route=IT_Ticket | empId=68613 | apiMs=10.88 | totalMs=10.88
2026-04-30 11:59:34.075 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=11:59:34.075
2026-04-30 11:59:34.120 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=43.43
2026-04-30 11:59:34.122 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=47.00 | totalMs=47.00
2026-04-30 11:59:34.847 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:34.847
2026-04-30 11:59:44.964 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=11:59:44.964
2026-04-30 11:59:44.979 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=14.8
2026-04-30 11:59:44.979 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=15.91 | totalMs=15.91
2026-04-30 11:59:45.340 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:45.340
2026-04-30 11:59:47.584 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=11:59:47.584
2026-04-30 11:59:47.599 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=14.22
2026-04-30 11:59:47.599 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=15.27 | totalMs=15.27
2026-04-30 11:59:47.962 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:59:47.962
2026-04-30 12:06:55.574 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:06:55.574
2026-04-30 12:06:55.629 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=54.17
2026-04-30 12:06:55.632 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=57.97 | totalMs=57.97
2026-04-30 12:06:57.111 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:06:57.111
2026-04-30 12:07:09.896 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=12:07:09.896
2026-04-30 12:07:09.920 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=23.69
2026-04-30 12:07:09.924 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=27.87 | totalMs=27.87
2026-04-30 12:07:10.873 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:07:10.873
2026-04-30 12:20:49.495 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:20:49.495
2026-04-30 12:20:52.418 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:20:52.418
2026-04-30 12:20:52.440 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=21.02
2026-04-30 12:20:52.444 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=26.41 | totalMs=26.41
2026-04-30 12:20:52.447 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:20:52.447
2026-04-30 12:20:52.454 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.25
2026-04-30 12:20:52.455 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-04-30 12:20:52.456 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-04-30 12:20:52.456 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=8.92 | totalMs=8.92
2026-04-30 12:20:52.820 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=12:20:52.820
2026-04-30 12:20:52.884 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=62.71
2026-04-30 12:20:52.884 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=63.74 | totalMs=63.74
2026-04-30 12:20:54.156 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:20:54.156
2026-04-30 12:23:50.731 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:23:50.731
2026-04-30 12:23:50.748 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=16.33
2026-04-30 12:23:50.751 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=20.31 | totalMs=20.31
2026-04-30 12:23:51.117 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:51.117
2026-04-30 12:23:54.966 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=12:23:54.966
2026-04-30 12:23:54.983 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=15.96
2026-04-30 12:23:54.986 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=20.01 | totalMs=20.01
2026-04-30 12:23:55.324 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:23:55.324
2026-04-30 12:27:27.565 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:27:27.565
2026-04-30 12:27:27.607 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=41.34
2026-04-30 12:27:27.611 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-04-30 12:27:27.615 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-30 12:27:27.617 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-30 12:27:27.643 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=26.23
2026-04-30 12:27:27.649 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.42
2026-04-30 12:27:27.650 | step 3 | route=IT_Ticket | empId=46973 | apiMs=84.81 | totalMs=84.81
2026-04-30 12:27:27.650 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:27:27.650
2026-04-30 12:27:27.669 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=18.2
2026-04-30 12:27:27.670 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-30 12:27:27.672 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-04-30 12:27:27.672 | step 3 | route=IT_Ticket | empId=46973 | apiMs=22.25 | totalMs=22.25
2026-04-30 12:27:33.583 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=12:27:33.583
2026-04-30 12:27:33.943 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=356.46
2026-04-30 12:27:33.947 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=363.89 | totalMs=363.89
2026-04-30 12:27:35.864 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=12:27:35.864
2026-04-30 12:27:35.877 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-04-30 12:27:35.880 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=16.37 | totalMs=16.37
2026-04-30 12:28:34.314 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:28:34.314
2026-04-30 12:28:34.328 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-04-30 12:28:34.330 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=16.90 | totalMs=16.90
2026-04-30 12:28:34.331 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:28:34.331
2026-04-30 12:28:34.355 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=23.58
2026-04-30 12:28:34.357 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=26.32 | totalMs=26.32
2026-04-30 12:28:34.358 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:28:34.358
2026-04-30 12:28:34.360 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-30 12:28:34.360 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.15 | totalMs=2.15
2026-04-30 12:28:34.361 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:28:34.361
2026-04-30 12:28:34.362 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-30 12:28:34.362 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.76 | totalMs=1.76
2026-04-30 12:28:37.287 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:28:37.287
2026-04-30 12:28:37.298 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-30 12:28:37.299 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-30 12:28:37.301 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-30 12:28:37.303 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-30 12:28:37.304 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-04-30 12:28:37.311 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=6.08
2026-04-30 12:28:37.311 | step 3 | route=IT_Ticket | empId=46973 | apiMs=23.84 | totalMs=23.84
2026-04-30 12:28:37.312 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:28:37.312
2026-04-30 12:28:37.314 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-04-30 12:28:37.315 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-04-30 12:28:37.317 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-30 12:28:37.317 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.57 | totalMs=5.57
2026-04-30 12:34:00.636 | step 5 | route=dashboard | empId=AUM0004 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 12:34:12.454 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:34:12.454
2026-04-30 12:34:12.497 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=41.81
2026-04-30 12:34:12.498 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-30 12:34:12.500 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-30 12:34:12.501 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-30 12:34:12.528 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=26.44
2026-04-30 12:34:12.530 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=1.3
2026-04-30 12:34:12.530 | step 3 | route=IT_Ticket | empId=38722 | apiMs=76.29 | totalMs=76.29
2026-04-30 12:34:12.531 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:34:12.531
2026-04-30 12:34:12.550 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=18.21
2026-04-30 12:34:12.551 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-30 12:34:12.552 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-30 12:34:12.553 | step 3 | route=IT_Ticket | empId=38722 | apiMs=21.65 | totalMs=21.65
2026-04-30 12:34:25.842 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=12:34:25.842
2026-04-30 12:34:25.958 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=114.91
2026-04-30 12:34:25.961 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=119.03 | totalMs=119.03
2026-04-30 12:34:34.931 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=12:34:34.931
2026-04-30 12:34:34.943 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-04-30 12:34:34.943 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=11.81 | totalMs=11.81
2026-04-30 12:34:56.967 | step 5 | route=dashboard | empId=AUM0004 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 12:35:02.367 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:35:02.367
2026-04-30 12:35:02.378 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-04-30 12:35:02.378 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=11.41 | totalMs=11.41
2026-04-30 12:35:02.379 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:35:02.379
2026-04-30 12:35:02.398 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=18.17
2026-04-30 12:35:02.400 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=20.95 | totalMs=20.95
2026-04-30 12:35:02.401 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:35:02.401
2026-04-30 12:35:02.403 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-04-30 12:35:02.403 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=2.52 | totalMs=2.52
2026-04-30 12:35:02.404 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:35:02.404
2026-04-30 12:35:02.405 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-04-30 12:35:02.405 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=1.53 | totalMs=1.53
2026-04-30 12:35:02.754 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:35:02.754
2026-04-30 12:35:02.765 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-04-30 12:35:02.767 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-30 12:35:02.768 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-30 12:35:02.770 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-30 12:35:02.771 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-04-30 12:35:02.773 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=1.33
2026-04-30 12:35:02.773 | step 3 | route=IT_Ticket | empId=38722 | apiMs=18.97 | totalMs=18.97
2026-04-30 12:35:02.774 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:35:02.774
2026-04-30 12:35:02.775 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-04-30 12:35:02.777 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-30 12:35:02.778 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-30 12:35:02.779 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.87 | totalMs=4.87
2026-04-30 12:44:23.701 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=12:44:23.701
2026-04-30 12:44:23.769 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=67.17
2026-04-30 12:44:23.769 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=68.53 | totalMs=68.53
2026-04-30 12:44:24.721 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:44:24.721
2026-04-30 12:44:33.244 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=12:44:33.244
2026-04-30 12:44:33.292 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=IT_Ticket_Update_SPOC | queryMs=47.74
2026-04-30 12:44:33.295 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=51.14 | totalMs=51.14
2026-04-30 12:44:33.296 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=12:44:33.296
2026-04-30 12:44:33.298 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-04-30 12:44:33.299 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-30 12:44:33.301 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-04-30 12:44:33.301 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=5.31 | totalMs=5.31
2026-04-30 12:44:35.051 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=12:44:35.051
2026-04-30 12:44:35.090 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=38.95
2026-04-30 12:44:35.091 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=39.96 | totalMs=39.96
2026-04-30 12:44:35.967 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:44:35.967
2026-04-30 13:03:31.339 | step 1 | route=IT_Ticket | empId=41437 | query called at=13:03:31.339
2026-04-30 13:03:31.367 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=27.24
2026-04-30 13:03:31.368 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-30 13:03:31.370 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-04-30 13:03:31.371 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-04-30 13:03:31.387 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=15.35
2026-04-30 13:03:31.390 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=2.46
2026-04-30 13:03:31.390 | step 3 | route=IT_Ticket | empId=41437 | apiMs=50.88 | totalMs=50.88
2026-04-30 13:03:31.390 | step 1 | route=IT_Ticket | empId=41437 | query called at=13:03:31.390
2026-04-30 13:03:31.401 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=10.41
2026-04-30 13:03:31.402 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-30 13:03:31.404 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-30 13:03:31.404 | step 3 | route=IT_Ticket | empId=41437 | apiMs=13.51 | totalMs=13.51
2026-04-30 13:03:43.640 | step 1 | route=HW_TicketFun | empId= | query called at=13:03:43.640
2026-04-30 13:03:43.652 | step 2 | route=HW_TicketFun | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=11.59
2026-04-30 13:03:43.653 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.00 | totalMs=13.00
2026-04-30 13:04:26.574 | step 1 | route=HW_TicketPost | empId=41437 | query called at=13:04:26.574
2026-04-30 13:04:26.598 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=24.08
2026-04-30 13:04:26.602 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=28.40 | totalMs=28.40
2026-04-30 13:04:26.605 | step 1 | route=HW_TicketPost | empId=41437 | query called at=13:04:26.605
2026-04-30 13:04:26.609 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-04-30 13:04:26.610 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=4.59 | totalMs=4.59
2026-04-30 13:04:26.610 | step 1 | route=HW_TicketPost | empId=41437 | query called at=13:04:26.610
2026-04-30 13:04:26.613 | step 2 | route=HW_TicketPost | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=1.96
2026-04-30 13:04:26.613 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=2.77 | totalMs=2.77
2026-04-30 13:04:26.614 | step 1 | route=HW_TicketPost | empId=41437 | query called at=13:04:26.614
2026-04-30 13:04:26.646 | step 2 | route=HW_TicketPost | empId=41437 | query=hw_ticket_save_proc_kpi | queryMs=32.45
2026-04-30 13:04:26.648 | step 3 | route=HW_TicketPost | empId=41437 | apiMs=34.69 | totalMs=34.69
2026-04-30 13:04:28.462 | step 1 | route=IT_Ticket | empId=41437 | query called at=13:04:28.462
2026-04-30 13:04:28.479 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=16.47
2026-04-30 13:04:28.488 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-04-30 13:04:28.497 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=8.84
2026-04-30 13:04:28.505 | step 2 | route=IT_Ticket | empId=41437 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-04-30 13:04:28.514 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_it_Ticket_Details | queryMs=8.45
2026-04-30 13:04:28.523 | step 2 | route=IT_Ticket | empId=41437 | query=VMS_Comp_login_proc | queryMs=8.37
2026-04-30 13:04:28.523 | step 3 | route=IT_Ticket | empId=41437 | apiMs=61.71 | totalMs=61.71
2026-04-30 13:04:28.524 | step 1 | route=IT_Ticket | empId=41437 | query called at=13:04:28.524
2026-04-30 13:04:28.532 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=6.88
2026-04-30 13:04:28.540 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-04-30 13:04:28.549 | step 2 | route=IT_Ticket | empId=41437 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-04-30 13:04:28.549 | step 3 | route=IT_Ticket | empId=41437 | apiMs=24.71 | totalMs=24.71
2026-04-30 13:07:07.361 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=13:07:07.361
2026-04-30 13:07:07.420 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=58.06
2026-04-30 13:07:07.424 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=62.61 | totalMs=62.61
2026-04-30 13:07:07.869 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:07:07.869
2026-04-30 13:07:14.810 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=13:07:14.810
2026-04-30 13:07:14.850 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=39.99
2026-04-30 13:07:14.854 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=44.95 | totalMs=44.95
2026-04-30 13:07:14.855 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=13:07:14.855
2026-04-30 13:07:14.857 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-04-30 13:07:14.859 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-04-30 13:07:14.860 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-30 13:07:14.861 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=5.54 | totalMs=5.54
2026-04-30 13:07:20.387 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=13:07:20.387
2026-04-30 13:07:20.433 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=45.74
2026-04-30 13:07:20.434 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=46.80 | totalMs=46.80
2026-04-30 13:07:22.711 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:07:22.711
2026-04-30 13:13:08.473 | step 1 | route=HW_Ticket_Report | empId=40217 | query called at=13:13:08.473
2026-04-30 13:13:08.544 | step 1 | route=HW_Ticket_Report | empId=40217 | query called at=13:13:08.544
2026-04-30 13:13:08.551 | step 2 | route=HW_Ticket_Report | empId=40217 | query=hw_ticket_report_kpi_proc | queryMs=76.86
2026-04-30 13:13:08.551 | step 3 | route=HW_Ticket_Report | empId=40217 | apiMs=77.92 | totalMs=77.92
2026-04-30 13:13:08.562 | step 2 | route=HW_Ticket_Report | empId=40217 | query=hw_ticket_report_kpi_proc | queryMs=18.25
2026-04-30 13:13:08.563 | step 3 | route=HW_Ticket_Report | empId=40217 | apiMs=19.26 | totalMs=19.26
2026-04-30 13:13:09.094 | step 4 | route=pageRenderd | empId=40217 | Page=HW TICKET REPORT | page fully loaded at : 13:13:09.094
2026-04-30 13:13:13.413 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:13:13.413
2026-04-30 13:13:13.456 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=42.55
2026-04-30 13:13:13.458 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-30 13:13:13.459 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-30 13:13:13.461 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-30 13:13:13.489 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=27.55
2026-04-30 13:13:13.495 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=5.42
2026-04-30 13:13:13.495 | step 3 | route=IT_Ticket | empId=40217 | apiMs=82.33 | totalMs=82.33
2026-04-30 13:13:13.496 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:13:13.496
2026-04-30 13:13:13.515 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=18.44
2026-04-30 13:13:13.516 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-30 13:13:13.517 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-30 13:13:13.518 | step 3 | route=IT_Ticket | empId=40217 | apiMs=21.92 | totalMs=21.92
2026-04-30 13:13:36.848 | step 1 | route=HW_TicketFun | empId= | query called at=13:13:36.848
2026-04-30 13:13:36.859 | step 2 | route=HW_TicketFun | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=10.25
2026-04-30 13:13:36.860 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.35 | totalMs=11.35
2026-04-30 13:13:57.379 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:13:57.379
2026-04-30 13:13:57.401 | step 2 | route=HW_TicketPost | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=22.24
2026-04-30 13:13:57.402 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=23.32 | totalMs=23.32
2026-04-30 13:13:57.402 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:13:57.402
2026-04-30 13:13:57.404 | step 2 | route=HW_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-04-30 13:13:57.405 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=2.26 | totalMs=2.26
2026-04-30 13:13:57.405 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:13:57.405
2026-04-30 13:13:57.407 | step 2 | route=HW_TicketPost | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-30 13:13:57.407 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=1.99 | totalMs=1.99
2026-04-30 13:13:57.408 | step 1 | route=HW_TicketPost | empId=40217 | query called at=13:13:57.408
2026-04-30 13:13:57.472 | step 2 | route=HW_TicketPost | empId=40217 | query=hw_ticket_save_proc_kpi | queryMs=63.67
2026-04-30 13:13:57.474 | step 3 | route=HW_TicketPost | empId=40217 | apiMs=66.27 | totalMs=66.27
2026-04-30 13:13:57.703 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:13:57.703
2026-04-30 13:13:57.714 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-04-30 13:13:57.716 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-04-30 13:13:57.717 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-30 13:13:57.718 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-04-30 13:13:57.720 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-04-30 13:13:57.724 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=3.79
2026-04-30 13:13:57.724 | step 3 | route=IT_Ticket | empId=40217 | apiMs=21.45 | totalMs=21.45
2026-04-30 13:13:57.725 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:13:57.725
2026-04-30 13:13:57.726 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-04-30 13:13:57.727 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-04-30 13:13:57.729 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-30 13:13:57.729 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.04 | totalMs=4.04
2026-04-30 13:14:25.548 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=13:14:25.548
2026-04-30 13:14:25.649 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=100.57
2026-04-30 13:14:25.652 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=104.14 | totalMs=104.14
2026-04-30 13:14:26.367 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:14:26.367
2026-04-30 13:22:47.751 | step 5 | route=dashboard | empId=GKA0132 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 14:20:45.397 | step 5 | route=dashboard | empId=GRL5945 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 14:45:53.407 | step 1 | route=IT_Ticket_Report | empId=60917 | query called at=14:45:53.407
2026-04-30 14:45:53.772 | step 2 | route=IT_Ticket_Report | empId=60917 | query=kpi_it_ticket_report_page_proc | queryMs=364.21
2026-04-30 14:45:53.773 | step 3 | route=IT_Ticket_Report | empId=60917 | apiMs=365.64 | totalMs=365.64
2026-04-30 14:45:54.997 | step 4 | route=pageRenderd | empId=60917 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:45:54.997
2026-04-30 14:46:13.711 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:46:13.711
2026-04-30 14:46:13.822 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=109.6
2026-04-30 14:46:13.843 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=17.76
2026-04-30 14:46:13.871 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=24.54
2026-04-30 14:46:13.889 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=15.41
2026-04-30 14:46:13.957 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=67.17
2026-04-30 14:46:13.981 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=24.01
2026-04-30 14:46:13.982 | step 3 | route=IT_Ticket | empId=60917 | apiMs=270.46 | totalMs=270.46
2026-04-30 14:46:13.983 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:46:13.983
2026-04-30 14:46:14.042 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=59.32
2026-04-30 14:46:14.059 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=16.08
2026-04-30 14:46:14.077 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=17.64
2026-04-30 14:46:14.077 | step 3 | route=IT_Ticket | empId=60917 | apiMs=94.82 | totalMs=94.82
2026-04-30 14:47:30.960 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:47:30.960
2026-04-30 14:47:31.174 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=213.76
2026-04-30 14:47:31.175 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=215.25 | totalMs=215.25
2026-04-30 14:47:31.607 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:47:31.607
2026-04-30 14:48:41.059 | step 1 | route=IT_Ticket_Report | empId=68488 | query called at=14:48:41.059
2026-04-30 14:48:41.166 | step 2 | route=IT_Ticket_Report | empId=68488 | query=kpi_it_ticket_report_page_proc | queryMs=106.87
2026-04-30 14:48:41.170 | step 3 | route=IT_Ticket_Report | empId=68488 | apiMs=111.06 | totalMs=111.06
2026-04-30 14:48:41.595 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:48:41.595
2026-04-30 14:48:58.769 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:48:58.769
2026-04-30 14:48:58.794 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=23.41
2026-04-30 14:48:58.794 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=24.68 | totalMs=24.68
2026-04-30 14:48:59.188 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:48:59.188
2026-04-30 14:49:12.628 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:49:12.628
2026-04-30 14:49:12.639 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-04-30 14:49:12.643 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-30 14:49:12.647 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-30 14:49:12.651 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-30 14:49:12.680 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=28.16
2026-04-30 14:49:12.686 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=5.74
2026-04-30 14:49:12.686 | step 3 | route=IT_Ticket | empId=68488 | apiMs=58.56 | totalMs=58.56
2026-04-30 14:49:12.687 | step 1 | route=IT_Ticket | empId=68488 | query called at=14:49:12.687
2026-04-30 14:49:12.696 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.71
2026-04-30 14:49:12.705 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-04-30 14:49:12.713 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-04-30 14:49:12.714 | step 3 | route=IT_Ticket | empId=68488 | apiMs=26.72 | totalMs=26.72
2026-04-30 14:50:13.204 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:50:13.204
2026-04-30 14:50:13.225 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=20.58
2026-04-30 14:50:13.229 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=24.53 | totalMs=24.53
2026-04-30 14:50:13.623 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:13.623
2026-04-30 14:50:45.471 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:50:45.471
2026-04-30 14:50:45.501 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=29.74
2026-04-30 14:50:45.502 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=30.64 | totalMs=30.64
2026-04-30 14:50:45.867 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:45.867
2026-04-30 14:51:13.720 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:51:13.720
2026-04-30 14:51:13.743 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=22.29
2026-04-30 14:51:13.746 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=26.09 | totalMs=26.09
2026-04-30 14:51:14.117 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:51:14.117
2026-04-30 14:51:56.039 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=14:51:56.039
2026-04-30 14:51:56.198 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=158.47
2026-04-30 14:51:56.201 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=162.29 | totalMs=162.29
2026-04-30 14:52:02.085 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=14:52:02.085
2026-04-30 14:52:02.117 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=30.94
2026-04-30 14:52:02.117 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=31.87 | totalMs=31.87
2026-04-30 14:52:26.026 | step 1 | route=IT_Ticket | empId=1654 | query called at=14:52:26.026
2026-04-30 14:52:26.037 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-04-30 14:52:26.038 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-04-30 14:52:26.040 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-30 14:52:26.041 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-30 14:52:26.043 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-04-30 14:52:26.049 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=5.51
2026-04-30 14:52:26.049 | step 3 | route=IT_Ticket | empId=1654 | apiMs=22.82 | totalMs=22.82
2026-04-30 14:52:26.050 | step 1 | route=IT_Ticket | empId=1654 | query called at=14:52:26.050
2026-04-30 14:52:26.052 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-04-30 14:52:26.053 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-30 14:52:26.054 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-30 14:52:26.055 | step 3 | route=IT_Ticket | empId=1654 | apiMs=4.96 | totalMs=4.96
2026-04-30 14:52:38.094 | step 1 | route=Ticket_Entry_SPOC_Module | empId=1654 | query called at=14:52:38.094
2026-04-30 14:52:38.255 | step 2 | route=Ticket_Entry_SPOC_Module | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=160.84
2026-04-30 14:52:38.259 | step 3 | route=Ticket_Entry_SPOC_Module | empId=1654 | apiMs=164.83 | totalMs=164.83
2026-04-30 14:52:41.205 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query called at=14:52:41.205
2026-04-30 14:52:41.236 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=27.99
2026-04-30 14:52:41.239 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=1654 | apiMs=33.94 | totalMs=33.94
2026-04-30 14:54:21.851 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:54:21.851
2026-04-30 14:54:21.862 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-04-30 14:54:21.865 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=14.02 | totalMs=14.02
2026-04-30 14:54:21.868 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:54:21.868
2026-04-30 14:54:22.071 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=200.37
2026-04-30 14:54:22.074 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=205.60 | totalMs=205.60
2026-04-30 14:54:22.074 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:54:22.074
2026-04-30 14:54:22.076 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-04-30 14:54:22.077 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.57 | totalMs=2.57
2026-04-30 14:54:22.077 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:54:22.077
2026-04-30 14:54:22.079 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-30 14:54:22.079 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.59 | totalMs=1.59
2026-04-30 14:54:24.930 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:54:24.930
2026-04-30 14:54:24.940 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-30 14:54:24.945 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-04-30 14:54:24.949 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-04-30 14:54:24.950 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-30 14:54:24.978 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=27.61
2026-04-30 14:54:24.984 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=5.53
2026-04-30 14:54:24.984 | step 3 | route=IT_Ticket | empId=60917 | apiMs=54.43 | totalMs=54.43
2026-04-30 14:54:24.985 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:54:24.985
2026-04-30 14:54:25.004 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=19.03
2026-04-30 14:54:25.006 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-04-30 14:54:25.007 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-04-30 14:54:25.008 | step 3 | route=IT_Ticket | empId=60917 | apiMs=22.58 | totalMs=22.58
2026-04-30 14:54:30.451 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:54:30.451
2026-04-30 14:54:30.473 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.36
2026-04-30 14:54:30.476 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=25.21 | totalMs=25.21
2026-04-30 14:54:30.860 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:54:30.860
2026-04-30 14:54:33.585 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=14:54:33.585
2026-04-30 14:54:33.724 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=138.05
2026-04-30 14:54:33.725 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=139.20 | totalMs=139.20
2026-04-30 14:54:35.726 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=14:54:35.726
2026-04-30 14:54:35.737 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-04-30 14:54:35.741 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=14.85 | totalMs=14.85
2026-04-30 14:54:46.558 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=14:54:46.558
2026-04-30 14:54:46.579 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=20.45
2026-04-30 14:54:46.584 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=25.85 | totalMs=25.85
2026-04-30 14:54:46.588 | step 5 | route=SPOC_Entry_Save | empId=68488 | action=IT Ticket Approve Save - ERROR | error => Violation of PRIMARY KEY constraint 'PK_IT_Tick_ID'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (39721).
2026-04-30 14:54:46.818 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:54:46.818
2026-04-30 14:54:46.840 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.43
2026-04-30 14:54:46.841 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=22.41 | totalMs=22.41
2026-04-30 14:54:47.210 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:54:47.210
2026-04-30 14:55:00.960 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:55:00.960
2026-04-30 14:55:00.970 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-04-30 14:55:00.973 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=13.13 | totalMs=13.13
2026-04-30 14:55:00.976 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:55:00.976
2026-04-30 14:55:00.987 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=7.92
2026-04-30 14:55:00.988 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=12.43 | totalMs=12.43
2026-04-30 14:55:00.989 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:55:00.989
2026-04-30 14:55:00.991 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-04-30 14:55:00.991 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.13 | totalMs=2.13
2026-04-30 14:55:00.992 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:55:00.992
2026-04-30 14:55:00.993 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-04-30 14:55:00.993 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.50 | totalMs=1.50
2026-04-30 14:55:02.937 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:55:02.937
2026-04-30 14:55:02.948 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-04-30 14:55:02.950 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-30 14:55:02.951 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-30 14:55:02.953 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-04-30 14:55:02.954 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-04-30 14:55:02.956 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=1.52
2026-04-30 14:55:02.957 | step 3 | route=IT_Ticket | empId=60917 | apiMs=19.25 | totalMs=19.25
2026-04-30 14:55:02.957 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:55:02.957
2026-04-30 14:55:02.959 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-04-30 14:55:02.960 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-04-30 14:55:02.962 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-04-30 14:55:02.962 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.92 | totalMs=4.92
2026-04-30 14:55:35.811 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:55:35.811
2026-04-30 14:55:35.833 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=20.7
2026-04-30 14:55:35.836 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=24.97 | totalMs=24.97
2026-04-30 14:55:36.204 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:36.204
2026-04-30 14:55:45.979 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=14:55:45.979
2026-04-30 14:55:46.001 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.27
2026-04-30 14:55:46.005 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=25.40 | totalMs=25.40
2026-04-30 14:55:46.360 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:46.360
2026-04-30 15:04:48.833 | step 1 | route=IT_TicketPost | empId=1654 | query called at=15:04:48.833
2026-04-30 15:04:50.751 | step 2 | route=IT_TicketPost | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1917.09
2026-04-30 15:04:50.752 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=1,918.33 | totalMs=1,918.33
2026-04-30 15:04:50.753 | step 1 | route=IT_TicketPost | empId=1654 | query called at=15:04:50.753
2026-04-30 15:04:50.795 | step 2 | route=IT_TicketPost | empId=1654 | query=IT_Ticket_Save_SPOC | queryMs=42.09
2026-04-30 15:04:50.806 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=53.78 | totalMs=53.78
2026-04-30 15:04:50.807 | step 1 | route=IT_TicketPost | empId=1654 | query called at=15:04:50.807
2026-04-30 15:04:50.809 | step 2 | route=IT_TicketPost | empId=1654 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-04-30 15:04:50.810 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=2.81 | totalMs=2.81
2026-04-30 15:04:53.715 | step 1 | route=IT_Ticket | empId=1654 | query called at=15:04:53.715
2026-04-30 15:04:53.731 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=15.82
2026-04-30 15:04:53.740 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=8.5
2026-04-30 15:04:53.749 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=8.54
2026-04-30 15:04:53.758 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=8.54
2026-04-30 15:04:53.818 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=60.04
2026-04-30 15:04:53.836 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=17.42
2026-04-30 15:04:53.837 | step 3 | route=IT_Ticket | empId=1654 | apiMs=122.10 | totalMs=122.10
2026-04-30 15:04:53.837 | step 1 | route=IT_Ticket | empId=1654 | query called at=15:04:53.837
2026-04-30 15:04:53.870 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=32.44
2026-04-30 15:04:53.879 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-04-30 15:04:53.888 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-04-30 15:04:53.888 | step 3 | route=IT_Ticket | empId=1654 | apiMs=50.52 | totalMs=50.52
2026-04-30 15:04:59.574 | step 1 | route=IT_Ticket | empId=21206 | query called at=15:04:59.574
2026-04-30 15:04:59.588 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-04-30 15:04:59.593 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-04-30 15:04:59.596 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-30 15:04:59.598 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-04-30 15:04:59.599 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-04-30 15:04:59.600 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=1.07
2026-04-30 15:04:59.601 | step 3 | route=IT_Ticket | empId=21206 | apiMs=26.47 | totalMs=26.47
2026-04-30 15:04:59.602 | step 1 | route=IT_Ticket | empId=21206 | query called at=15:04:59.602
2026-04-30 15:04:59.603 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-04-30 15:04:59.604 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-04-30 15:04:59.606 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-30 15:04:59.606 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.46 | totalMs=4.46
2026-04-30 15:05:11.658 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=15:05:11.658
2026-04-30 15:05:11.861 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=201.53
2026-04-30 15:05:11.864 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=205.85 | totalMs=205.85
2026-04-30 15:05:13.771 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=15:05:13.771
2026-04-30 15:05:13.858 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=86.01
2026-04-30 15:05:13.859 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=87.34 | totalMs=87.34
2026-04-30 15:05:53.769 | step 1 | route=IT_TicketPost | empId=21206 | query called at=15:05:53.769
2026-04-30 15:05:53.784 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=14.55
2026-04-30 15:05:53.785 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=15.95 | totalMs=15.95
2026-04-30 15:05:53.786 | step 1 | route=IT_TicketPost | empId=21206 | query called at=15:05:53.786
2026-04-30 15:05:53.943 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=156.77
2026-04-30 15:05:53.952 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=166.23 | totalMs=166.23
2026-04-30 15:05:53.953 | step 1 | route=IT_TicketPost | empId=21206 | query called at=15:05:53.953
2026-04-30 15:05:53.955 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-04-30 15:05:53.955 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.64 | totalMs=2.64
2026-04-30 15:05:54.179 | step 1 | route=IT_Ticket | empId=21206 | query called at=15:05:54.179
2026-04-30 15:05:54.190 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-04-30 15:05:54.191 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-30 15:05:54.193 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-30 15:05:54.194 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-04-30 15:05:54.196 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-04-30 15:05:54.202 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=6.07
2026-04-30 15:05:54.203 | step 3 | route=IT_Ticket | empId=21206 | apiMs=23.44 | totalMs=23.44
2026-04-30 15:05:54.203 | step 1 | route=IT_Ticket | empId=21206 | query called at=15:05:54.203
2026-04-30 15:05:54.205 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-04-30 15:05:54.206 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-04-30 15:05:54.207 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-30 15:05:54.208 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.64 | totalMs=4.64
2026-04-30 15:08:54.087 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=15:08:54.087
2026-04-30 15:08:54.202 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=114.31
2026-04-30 15:08:54.202 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=115.62 | totalMs=115.62
2026-04-30 15:08:56.251 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:08:56.251
2026-04-30 15:08:58.913 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=15:08:58.913
2026-04-30 15:08:58.951 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=34.48
2026-04-30 15:08:58.956 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=42.87 | totalMs=42.87
2026-04-30 15:08:58.957 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=15:08:58.957
2026-04-30 15:08:58.959 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-04-30 15:08:58.961 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-04-30 15:08:58.962 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-30 15:08:58.962 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=5.64 | totalMs=5.64
2026-04-30 15:08:59.254 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=15:08:59.254
2026-04-30 15:08:59.278 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=23.36
2026-04-30 15:08:59.279 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=24.41 | totalMs=24.41
2026-04-30 15:09:00.829 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:09:00.829
2026-04-30 15:31:26.041 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:31:26.041
2026-04-30 15:31:26.084 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=41.89
2026-04-30 15:31:26.086 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-30 15:31:26.087 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-30 15:31:26.088 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-04-30 15:31:26.105 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=15.99
2026-04-30 15:31:26.111 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=5.54
2026-04-30 15:31:26.111 | step 3 | route=IT_Ticket | empId=55868 | apiMs=70.04 | totalMs=70.04
2026-04-30 15:31:26.112 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:31:26.112
2026-04-30 15:31:26.132 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=19.27
2026-04-30 15:31:26.134 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-30 15:31:26.135 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-04-30 15:31:26.135 | step 3 | route=IT_Ticket | empId=55868 | apiMs=23.45 | totalMs=23.45
2026-04-30 15:31:35.199 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=15:31:35.199
2026-04-30 15:31:35.285 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=82.97
2026-04-30 15:31:35.288 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=89.20 | totalMs=89.20
2026-04-30 15:31:37.303 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=15:31:37.303
2026-04-30 15:31:37.315 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=12.15
2026-04-30 15:31:37.316 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=13.27 | totalMs=13.27
2026-04-30 15:33:55.946 | step 1 | route=IT_Ticket | empId=46982 | query called at=15:33:55.946
2026-04-30 15:33:55.964 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=16.72
2026-04-30 15:33:55.972 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=7.64
2026-04-30 15:33:55.980 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-04-30 15:33:55.988 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-04-30 15:33:55.997 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=7.92
2026-04-30 15:33:56.008 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=10.33
2026-04-30 15:33:56.008 | step 3 | route=IT_Ticket | empId=46982 | apiMs=61.57 | totalMs=61.57
2026-04-30 15:33:56.009 | step 1 | route=IT_Ticket | empId=46982 | query called at=15:33:56.009
2026-04-30 15:33:56.016 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=7
2026-04-30 15:33:56.024 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=7.89
2026-04-30 15:33:56.032 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=7.91
2026-04-30 15:33:56.033 | step 3 | route=IT_Ticket | empId=46982 | apiMs=24.27 | totalMs=24.27
2026-04-30 15:34:02.934 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=15:34:02.934
2026-04-30 15:34:03.243 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=308.31
2026-04-30 15:34:03.247 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=312.73 | totalMs=312.73
2026-04-30 15:34:05.764 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=15:34:05.764
2026-04-30 15:34:05.795 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=29.63
2026-04-30 15:34:05.795 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=30.77 | totalMs=30.77
2026-04-30 15:34:47.329 | step 1 | route=IT_TicketPost | empId=46982 | query called at=15:34:47.329
2026-04-30 15:34:47.339 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-04-30 15:34:47.342 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=13.26 | totalMs=13.26
2026-04-30 15:34:47.345 | step 1 | route=IT_TicketPost | empId=46982 | query called at=15:34:47.345
2026-04-30 15:34:47.386 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=38.41
2026-04-30 15:34:47.388 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=43.26 | totalMs=43.26
2026-04-30 15:34:47.389 | step 1 | route=IT_TicketPost | empId=46982 | query called at=15:34:47.389
2026-04-30 15:34:47.391 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-30 15:34:47.391 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=2.09 | totalMs=2.09
2026-04-30 15:34:49.508 | step 1 | route=IT_Ticket | empId=46982 | query called at=15:34:49.508
2026-04-30 15:34:49.518 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.18
2026-04-30 15:34:49.519 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-04-30 15:34:49.520 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-04-30 15:34:49.521 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-30 15:34:49.523 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-04-30 15:34:49.527 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=3.71
2026-04-30 15:34:49.527 | step 3 | route=IT_Ticket | empId=46982 | apiMs=19.49 | totalMs=19.49
2026-04-30 15:34:49.528 | step 1 | route=IT_Ticket | empId=46982 | query called at=15:34:49.528
2026-04-30 15:34:49.529 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-30 15:34:49.530 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-04-30 15:34:49.531 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-04-30 15:34:49.532 | step 3 | route=IT_Ticket | empId=46982 | apiMs=3.77 | totalMs=3.77
2026-04-30 15:37:28.010 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:37:28.010
2026-04-30 15:37:28.020 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-30 15:37:28.024 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=13.91 | totalMs=13.91
2026-04-30 15:37:28.027 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:37:28.027
2026-04-30 15:37:28.060 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=30.24
2026-04-30 15:37:28.061 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=34.95 | totalMs=34.95
2026-04-30 15:37:28.062 | step 1 | route=IT_TicketPost | empId=55868 | query called at=15:37:28.062
2026-04-30 15:37:28.064 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-04-30 15:37:28.064 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=2.19 | totalMs=2.19
2026-04-30 15:37:29.578 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:37:29.578
2026-04-30 15:37:29.589 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-04-30 15:37:29.590 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-30 15:37:29.591 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-30 15:37:29.593 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-30 15:37:29.594 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-04-30 15:37:29.599 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=4.2
2026-04-30 15:37:29.599 | step 3 | route=IT_Ticket | empId=55868 | apiMs=20.92 | totalMs=20.92
2026-04-30 15:37:29.600 | step 1 | route=IT_Ticket | empId=55868 | query called at=15:37:29.600
2026-04-30 15:37:29.601 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-30 15:37:29.602 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-04-30 15:37:29.604 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-04-30 15:37:29.604 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.54 | totalMs=4.54
2026-04-30 15:37:36.655 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=15:37:36.655
2026-04-30 15:37:36.709 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=50.72
2026-04-30 15:37:36.713 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=58.26 | totalMs=58.26
2026-04-30 15:37:37.899 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:37:37.899
2026-04-30 15:37:52.910 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=15:37:52.910
2026-04-30 15:37:52.948 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=37.42
2026-04-30 15:37:52.953 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=43.13 | totalMs=43.13
2026-04-30 15:37:52.956 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=15:37:52.956
2026-04-30 15:37:52.961 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-04-30 15:37:52.962 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-30 15:37:52.963 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-30 15:37:52.964 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=7.52 | totalMs=7.52
2026-04-30 15:37:55.690 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=15:37:55.690
2026-04-30 15:37:55.707 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=16.16
2026-04-30 15:37:55.708 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=17.27 | totalMs=17.27
2026-04-30 15:37:56.454 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:37:56.454
2026-04-30 15:39:50.714 | step 1 | route=IT_Ticket | empId=406 | query called at=15:39:50.714
2026-04-30 15:39:50.738 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=23.69
2026-04-30 15:39:50.743 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-30 15:39:50.747 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-30 15:39:50.751 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-04-30 15:39:50.752 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-04-30 15:39:50.756 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=3.68
2026-04-30 15:39:50.756 | step 3 | route=IT_Ticket | empId=406 | apiMs=42.28 | totalMs=42.28
2026-04-30 15:39:50.757 | step 1 | route=IT_Ticket | empId=406 | query called at=15:39:50.757
2026-04-30 15:39:50.758 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-30 15:39:50.759 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-04-30 15:39:50.761 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-04-30 15:39:50.761 | step 3 | route=IT_Ticket | empId=406 | apiMs=3.98 | totalMs=3.98
2026-04-30 15:39:57.675 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=15:39:57.675
2026-04-30 15:39:57.859 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=183.14
2026-04-30 15:39:57.860 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=184.48 | totalMs=184.48
2026-04-30 15:40:04.351 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=15:40:04.351
2026-04-30 15:40:04.396 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=44.63
2026-04-30 15:40:04.400 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=48.98 | totalMs=48.98
2026-04-30 15:41:08.158 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:41:08.158
2026-04-30 15:41:08.168 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-04-30 15:41:08.172 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.68 | totalMs=13.68
2026-04-30 15:41:08.175 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:41:08.175
2026-04-30 15:41:08.229 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=50.87
2026-04-30 15:41:08.241 | step 3 | route=IT_TicketPost | empId=406 | apiMs=66.04 | totalMs=66.04
2026-04-30 15:41:08.241 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:41:08.241
2026-04-30 15:41:08.267 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.61
2026-04-30 15:41:08.267 | step 3 | route=IT_TicketPost | empId=406 | apiMs=25.69 | totalMs=25.69
2026-04-30 15:41:08.268 | step 1 | route=IT_TicketPost | empId=406 | query called at=15:41:08.268
2026-04-30 15:41:08.269 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-04-30 15:41:08.269 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.59 | totalMs=1.59
2026-04-30 15:41:10.982 | step 1 | route=IT_Ticket | empId=406 | query called at=15:41:10.982
2026-04-30 15:41:10.994 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-04-30 15:41:10.995 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-30 15:41:10.997 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-30 15:41:10.998 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-04-30 15:41:11.000 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-04-30 15:41:11.007 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.89
2026-04-30 15:41:11.007 | step 3 | route=IT_Ticket | empId=406 | apiMs=24.83 | totalMs=24.83
2026-04-30 15:41:11.008 | step 1 | route=IT_Ticket | empId=406 | query called at=15:41:11.008
2026-04-30 15:41:11.009 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-04-30 15:41:11.011 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-30 15:41:11.012 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-30 15:41:11.013 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.87 | totalMs=4.87
2026-04-30 15:53:40.675 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=15:53:40.675
2026-04-30 15:53:40.721 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=45.73
2026-04-30 15:53:40.724 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=49.46 | totalMs=49.46
2026-04-30 15:53:41.102 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:53:41.102
2026-04-30 16:00:05.036 | step 5 | route=dashboard | empId=GRL5945 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 16:10:28.635 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:10:28.635
2026-04-30 16:10:28.677 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=42.33
2026-04-30 16:10:28.682 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-30 16:10:28.686 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-30 16:10:28.690 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-04-30 16:10:28.718 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=28.04
2026-04-30 16:10:28.724 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=5.56
2026-04-30 16:10:28.725 | step 3 | route=IT_Ticket | empId=68413 | apiMs=90.13 | totalMs=90.13
2026-04-30 16:10:28.725 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:10:28.725
2026-04-30 16:10:28.745 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=18.92
2026-04-30 16:10:28.746 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-04-30 16:10:28.747 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-30 16:10:28.748 | step 3 | route=IT_Ticket | empId=68413 | apiMs=22.39 | totalMs=22.39
2026-04-30 16:10:33.829 | step 1 | route=IT_Ticket | empId=36643 | query called at=16:10:33.829
2026-04-30 16:10:33.842 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-04-30 16:10:33.846 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-04-30 16:10:33.848 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-04-30 16:10:33.849 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-30 16:10:33.851 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-04-30 16:10:33.852 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=1.31
2026-04-30 16:10:33.853 | step 3 | route=IT_Ticket | empId=36643 | apiMs=24.30 | totalMs=24.30
2026-04-30 16:10:33.854 | step 1 | route=IT_Ticket | empId=36643 | query called at=16:10:33.854
2026-04-30 16:10:33.855 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-04-30 16:10:33.856 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-30 16:10:33.858 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-30 16:10:33.858 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.63 | totalMs=4.63
2026-04-30 16:10:45.575 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36643 | query called at=16:10:45.575
2026-04-30 16:10:45.805 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=225.94
2026-04-30 16:10:45.810 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36643 | apiMs=234.61 | totalMs=234.61
2026-04-30 16:10:47.165 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query called at=16:10:47.165
2026-04-30 16:10:47.183 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=14.86
2026-04-30 16:10:47.184 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36643 | apiMs=18.65 | totalMs=18.65
2026-04-30 16:11:12.610 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=16:11:12.610
2026-04-30 16:11:13.088 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=476.46
2026-04-30 16:11:13.088 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=477.74 | totalMs=477.74
2026-04-30 16:11:15.155 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=16:11:15.155
2026-04-30 16:11:15.167 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-04-30 16:11:15.170 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=15.62 | totalMs=15.62
2026-04-30 16:11:46.595 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:11:46.595
2026-04-30 16:11:46.606 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-04-30 16:11:46.609 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=14.33 | totalMs=14.33
2026-04-30 16:11:46.612 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:11:46.612
2026-04-30 16:11:46.634 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=18.85
2026-04-30 16:11:46.649 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=37.15 | totalMs=37.15
2026-04-30 16:11:46.650 | step 1 | route=IT_TicketPost | empId=68413 | query called at=16:11:46.650
2026-04-30 16:11:46.652 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-04-30 16:11:46.653 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=2.76 | totalMs=2.76
2026-04-30 16:11:46.877 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:11:46.877
2026-04-30 16:11:46.887 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-04-30 16:11:46.889 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-04-30 16:11:46.891 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-04-30 16:11:46.893 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-30 16:11:46.894 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-04-30 16:11:46.901 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=5.93
2026-04-30 16:11:46.901 | step 3 | route=IT_Ticket | empId=68413 | apiMs=24.22 | totalMs=24.22
2026-04-30 16:11:46.902 | step 1 | route=IT_Ticket | empId=68413 | query called at=16:11:46.902
2026-04-30 16:11:46.904 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-04-30 16:11:46.905 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-04-30 16:11:46.906 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-30 16:11:46.907 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.91 | totalMs=4.91
2026-04-30 16:12:39.923 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=16:12:39.923
2026-04-30 16:12:39.973 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=49.64
2026-04-30 16:12:39.973 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=50.78 | totalMs=50.78
2026-04-30 16:12:40.478 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:12:40.478
2026-04-30 16:12:45.151 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=16:12:45.151
2026-04-30 16:12:45.187 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=36.06
2026-04-30 16:12:45.193 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=42.09 | totalMs=42.09
2026-04-30 16:12:45.196 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=16:12:45.196
2026-04-30 16:12:45.201 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-04-30 16:12:45.202 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-04-30 16:12:45.203 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-04-30 16:12:45.204 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=7.78 | totalMs=7.78
2026-04-30 16:12:45.429 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=16:12:45.429
2026-04-30 16:12:45.446 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=16.78
2026-04-30 16:12:45.447 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=17.76 | totalMs=17.76
2026-04-30 16:12:45.914 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:12:45.914
2026-04-30 16:17:52.753 | step 1 | route=IT_Ticket | empId=24329 | query called at=16:17:52.753
2026-04-30 16:17:52.796 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=42.56
2026-04-30 16:17:52.801 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-04-30 16:17:52.805 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-04-30 16:17:52.809 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-04-30 16:17:52.836 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=26.84
2026-04-30 16:17:52.843 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=6.33
2026-04-30 16:17:52.843 | step 3 | route=IT_Ticket | empId=24329 | apiMs=90.60 | totalMs=90.60
2026-04-30 16:17:52.844 | step 1 | route=IT_Ticket | empId=24329 | query called at=16:17:52.844
2026-04-30 16:17:52.863 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=18.85
2026-04-30 16:17:52.865 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-04-30 16:17:52.866 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-04-30 16:17:52.867 | step 3 | route=IT_Ticket | empId=24329 | apiMs=22.62 | totalMs=22.62
2026-04-30 16:18:00.567 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=16:18:00.567
2026-04-30 16:18:00.748 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=180.39
2026-04-30 16:18:00.751 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=184.26 | totalMs=184.26
2026-04-30 16:18:13.859 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=16:18:13.859
2026-04-30 16:18:14.310 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=449.83
2026-04-30 16:18:14.311 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=451.18 | totalMs=451.18
2026-04-30 16:18:19.045 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=16:18:19.045
2026-04-30 16:18:19.304 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=259.01
2026-04-30 16:18:19.307 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=262.80 | totalMs=262.80
2026-04-30 16:18:23.213 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=16:18:23.213
2026-04-30 16:18:23.225 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-04-30 16:18:23.228 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=14.72 | totalMs=14.72
2026-04-30 16:18:41.509 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=16:18:41.509
2026-04-30 16:18:41.527 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=17.64
2026-04-30 16:18:41.528 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=18.76 | totalMs=18.76
2026-04-30 16:18:42.835 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=16:18:42.835
2026-04-30 16:18:42.845 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-04-30 16:18:42.845 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=10.87 | totalMs=10.87
2026-04-30 16:18:44.357 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=16:18:44.357
2026-04-30 16:18:44.368 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-04-30 16:18:44.368 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=11.04 | totalMs=11.04
2026-04-30 16:18:45.922 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=16:18:45.922
2026-04-30 16:18:45.971 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=47.9
2026-04-30 16:18:45.974 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=51.75 | totalMs=51.75
2026-04-30 16:19:25.096 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:19:25.096
2026-04-30 16:20:28.481 | step 1 | route=IT_TicketPost | empId=24329 | query called at=16:20:28.481
2026-04-30 16:20:28.493 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-04-30 16:20:28.496 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=15.14 | totalMs=15.14
2026-04-30 16:20:28.500 | step 1 | route=IT_TicketPost | empId=24329 | query called at=16:20:28.500
2026-04-30 16:20:28.532 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=29.5
2026-04-30 16:20:28.534 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=34.72 | totalMs=34.72
2026-04-30 16:20:28.535 | step 1 | route=IT_TicketPost | empId=24329 | query called at=16:20:28.535
2026-04-30 16:20:28.537 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-04-30 16:20:28.538 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=2.93 | totalMs=2.93
2026-04-30 16:20:30.090 | step 1 | route=IT_Ticket | empId=24329 | query called at=16:20:30.090
2026-04-30 16:20:30.101 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-04-30 16:20:30.103 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-04-30 16:20:30.104 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-04-30 16:20:30.106 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-04-30 16:20:30.108 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-04-30 16:20:30.114 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=6.16
2026-04-30 16:20:30.115 | step 3 | route=IT_Ticket | empId=24329 | apiMs=24.10 | totalMs=24.10
2026-04-30 16:20:30.115 | step 1 | route=IT_Ticket | empId=24329 | query called at=16:20:30.115
2026-04-30 16:20:30.117 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-04-30 16:20:30.119 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-04-30 16:20:30.120 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-04-30 16:20:30.120 | step 3 | route=IT_Ticket | empId=24329 | apiMs=5.17 | totalMs=5.17
2026-04-30 16:26:51.979 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:26:51.979
2026-04-30 16:26:52.037 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=57.25
2026-04-30 16:26:52.045 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=7.81
2026-04-30 16:26:52.054 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-04-30 16:26:52.062 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-04-30 16:26:52.104 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=41.77
2026-04-30 16:26:52.116 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=11.32
2026-04-30 16:26:52.116 | step 3 | route=IT_Ticket | empId=41073 | apiMs=137.29 | totalMs=137.29
2026-04-30 16:26:52.117 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:26:52.117
2026-04-30 16:26:52.149 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=31.2
2026-04-30 16:26:52.157 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-04-30 16:26:52.166 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-04-30 16:26:52.166 | step 3 | route=IT_Ticket | empId=41073 | apiMs=48.96 | totalMs=48.96
2026-04-30 16:26:58.599 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=16:26:58.599
2026-04-30 16:26:59.026 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=426.47
2026-04-30 16:26:59.027 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=427.88 | totalMs=427.88
2026-04-30 16:27:02.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=16:27:02.577
2026-04-30 16:27:02.593 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=14.82
2026-04-30 16:27:02.597 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=19.31 | totalMs=19.31
2026-04-30 16:28:27.706 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:28:27.706
2026-04-30 16:28:27.716 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.24
2026-04-30 16:28:27.717 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=10.50 | totalMs=10.50
2026-04-30 16:28:27.718 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:28:27.718
2026-04-30 16:28:27.740 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=21.51
2026-04-30 16:28:27.742 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=24.17 | totalMs=24.17
2026-04-30 16:28:27.742 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:28:27.742
2026-04-30 16:28:27.744 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-04-30 16:28:27.744 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.97 | totalMs=1.97
2026-04-30 16:28:27.745 | step 1 | route=IT_TicketPost | empId=41073 | query called at=16:28:27.745
2026-04-30 16:28:27.746 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-04-30 16:28:27.747 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.68 | totalMs=1.68
2026-04-30 16:28:27.978 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:28:27.978
2026-04-30 16:28:27.988 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-04-30 16:28:27.990 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-04-30 16:28:27.991 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-04-30 16:28:27.993 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-30 16:28:27.994 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-04-30 16:28:27.999 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=4.36
2026-04-30 16:28:27.999 | step 3 | route=IT_Ticket | empId=41073 | apiMs=20.60 | totalMs=20.60
2026-04-30 16:28:28.000 | step 1 | route=IT_Ticket | empId=41073 | query called at=16:28:28.000
2026-04-30 16:28:28.001 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-30 16:28:28.002 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-04-30 16:28:28.003 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-04-30 16:28:28.004 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.06 | totalMs=4.06
2026-04-30 16:28:35.293 | step 1 | route=IT_TicketPost | empId=36643 | query called at=16:28:35.293
2026-04-30 16:28:35.307 | step 2 | route=IT_TicketPost | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-04-30 16:28:35.310 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=17.09 | totalMs=17.09
2026-04-30 16:28:35.313 | step 1 | route=IT_TicketPost | empId=36643 | query called at=16:28:35.313
2026-04-30 16:28:35.322 | step 2 | route=IT_TicketPost | empId=36643 | query=IT_Ticket_Save_SPOC | queryMs=8.68
2026-04-30 16:28:35.324 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=10.90 | totalMs=10.90
2026-04-30 16:28:35.324 | step 1 | route=IT_TicketPost | empId=36643 | query called at=16:28:35.324
2026-04-30 16:28:35.326 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-04-30 16:28:35.326 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=2.35 | totalMs=2.35
2026-04-30 16:28:35.550 | step 1 | route=IT_Ticket | empId=36643 | query called at=16:28:35.550
2026-04-30 16:28:35.560 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-04-30 16:28:35.562 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-04-30 16:28:35.564 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-04-30 16:28:35.565 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-30 16:28:35.567 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-04-30 16:28:35.568 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=1.27
2026-04-30 16:28:35.569 | step 3 | route=IT_Ticket | empId=36643 | apiMs=18.74 | totalMs=18.74
2026-04-30 16:28:35.569 | step 1 | route=IT_Ticket | empId=36643 | query called at=16:28:35.569
2026-04-30 16:28:35.572 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=2.02
2026-04-30 16:28:35.573 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-30 16:28:35.574 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-04-30 16:28:35.575 | step 3 | route=IT_Ticket | empId=36643 | apiMs=5.49 | totalMs=5.49
2026-04-30 16:34:45.803 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=16:34:45.803
2026-04-30 16:34:45.869 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=65.07
2026-04-30 16:34:45.870 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=66.43 | totalMs=66.43
2026-04-30 16:34:46.446 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:34:46.446
2026-04-30 16:34:49.120 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=16:34:49.120
2026-04-30 16:34:49.867 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=IT_Ticket_Update_SPOC | queryMs=742.42
2026-04-30 16:34:50.034 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=913.48 | totalMs=913.48
2026-04-30 16:34:50.037 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=16:34:50.037
2026-04-30 16:34:50.041 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-04-30 16:34:50.042 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-04-30 16:34:50.044 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-04-30 16:34:50.044 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=7.45 | totalMs=7.45
2026-04-30 16:34:52.995 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=16:34:52.995
2026-04-30 16:34:53.027 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=30.83
2026-04-30 16:34:53.027 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=32.00 | totalMs=32.00
2026-04-30 16:34:53.434 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:34:53.434
2026-04-30 16:43:13.446 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:43:13.446
2026-04-30 16:43:13.495 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=48.58
2026-04-30 16:43:13.503 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=5.09
2026-04-30 16:43:13.511 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=5.36
2026-04-30 16:43:13.520 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-04-30 16:43:13.554 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=34.35
2026-04-30 16:43:13.565 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=10.63
2026-04-30 16:43:13.566 | step 3 | route=IT_Ticket | empId=52989 | apiMs=120.23 | totalMs=120.23
2026-04-30 16:43:13.566 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:43:13.566
2026-04-30 16:43:13.592 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=24.67
2026-04-30 16:43:13.600 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-04-30 16:43:13.606 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=6.17
2026-04-30 16:43:13.607 | step 3 | route=IT_Ticket | empId=52989 | apiMs=40.30 | totalMs=40.30
2026-04-30 16:43:14.524 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:43:14.524
2026-04-30 16:43:14.537 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-04-30 16:43:14.541 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-04-30 16:43:14.545 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-04-30 16:43:14.547 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-30 16:43:14.548 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-04-30 16:43:14.550 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.08
2026-04-30 16:43:14.550 | step 3 | route=IT_Ticket | empId=51415 | apiMs=26.39 | totalMs=26.39
2026-04-30 16:43:14.551 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:43:14.551
2026-04-30 16:43:14.552 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-04-30 16:43:14.553 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-04-30 16:43:14.555 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-04-30 16:43:14.555 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.24 | totalMs=4.24
2026-04-30 16:43:19.236 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52989 | query called at=16:43:19.236
2026-04-30 16:43:19.298 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=16:43:19.298
2026-04-30 16:43:19.341 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=42.41
2026-04-30 16:43:19.341 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=43.67 | totalMs=43.67
2026-04-30 16:43:19.375 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=138.52
2026-04-30 16:43:19.376 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52989 | apiMs=139.63 | totalMs=139.63
2026-04-30 16:43:21.467 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query called at=16:43:21.467
2026-04-30 16:43:21.494 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=26.47
2026-04-30 16:43:21.497 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52989 | apiMs=30.12 | totalMs=30.12
2026-04-30 16:43:22.468 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=16:43:22.468
2026-04-30 16:43:22.532 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=63.77
2026-04-30 16:43:22.535 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=67.57 | totalMs=67.57
2026-04-30 16:43:34.590 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:43:34.590
2026-04-30 16:43:34.608 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.29
2026-04-30 16:43:34.611 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=20.87 | totalMs=20.87
2026-04-30 16:43:34.614 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:43:34.614
2026-04-30 16:43:34.656 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=38.6
2026-04-30 16:43:34.658 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=43.47 | totalMs=43.47
2026-04-30 16:43:34.658 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:43:34.658
2026-04-30 16:43:34.668 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.37
2026-04-30 16:43:34.668 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.35 | totalMs=10.35
2026-04-30 16:43:34.669 | step 1 | route=IT_TicketPost | empId=51415 | query called at=16:43:34.669
2026-04-30 16:43:34.677 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.08
2026-04-30 16:43:34.677 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.87 | totalMs=7.87
2026-04-30 16:43:36.620 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:43:36.620
2026-04-30 16:43:36.630 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.1
2026-04-30 16:43:36.632 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-04-30 16:43:36.633 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-04-30 16:43:36.634 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-04-30 16:43:36.636 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-04-30 16:43:36.638 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.32
2026-04-30 16:43:36.638 | step 3 | route=IT_Ticket | empId=51415 | apiMs=17.63 | totalMs=17.63
2026-04-30 16:43:36.639 | step 1 | route=IT_Ticket | empId=51415 | query called at=16:43:36.639
2026-04-30 16:43:36.640 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-04-30 16:43:36.642 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-04-30 16:43:36.643 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-30 16:43:36.643 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.70 | totalMs=4.70
2026-04-30 16:43:46.044 | step 1 | route=IT_TicketPost | empId=52989 | query called at=16:43:46.044
2026-04-30 16:43:46.055 | step 2 | route=IT_TicketPost | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=10.53
2026-04-30 16:43:46.058 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=14.74 | totalMs=14.74
2026-04-30 16:43:46.061 | step 1 | route=IT_TicketPost | empId=52989 | query called at=16:43:46.061
2026-04-30 16:43:46.167 | step 2 | route=IT_TicketPost | empId=52989 | query=IT_Ticket_Save_SPOC | queryMs=102.64
2026-04-30 16:43:46.218 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=157.14 | totalMs=157.14
2026-04-30 16:43:46.219 | step 1 | route=IT_TicketPost | empId=52989 | query called at=16:43:46.219
2026-04-30 16:43:46.221 | step 2 | route=IT_TicketPost | empId=52989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-04-30 16:43:46.222 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=2.79 | totalMs=2.79
2026-04-30 16:43:46.222 | step 1 | route=IT_TicketPost | empId=52989 | query called at=16:43:46.222
2026-04-30 16:43:46.224 | step 2 | route=IT_TicketPost | empId=52989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-04-30 16:43:46.224 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=1.72 | totalMs=1.72
2026-04-30 16:43:46.447 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:43:46.447
2026-04-30 16:43:46.458 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-04-30 16:43:46.460 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-04-30 16:43:46.461 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-30 16:43:46.463 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-04-30 16:43:46.464 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-04-30 16:43:46.466 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=1.39
2026-04-30 16:43:46.467 | step 3 | route=IT_Ticket | empId=52989 | apiMs=19.40 | totalMs=19.40
2026-04-30 16:43:46.467 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:43:46.467
2026-04-30 16:43:46.469 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-04-30 16:43:46.470 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-04-30 16:43:46.472 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-04-30 16:43:46.472 | step 3 | route=IT_Ticket | empId=52989 | apiMs=4.77 | totalMs=4.77
2026-04-30 16:50:10.840 | step 5 | route=dashboard | empId=GSA0120 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 17:25:26.593 | step 5 | route=dashboard | empId=2258 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 17:40:13.868 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:40:13.868
2026-04-30 17:40:13.915 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=46.65
2026-04-30 17:40:13.919 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=3.75
2026-04-30 17:40:13.921 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-04-30 17:40:13.922 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-04-30 17:40:13.938 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=15.26
2026-04-30 17:40:13.944 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=6.34
2026-04-30 17:40:13.945 | step 3 | route=IT_Ticket | empId=21248 | apiMs=77.03 | totalMs=77.03
2026-04-30 17:40:13.945 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:40:13.945
2026-04-30 17:40:13.956 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=10.76
2026-04-30 17:40:13.958 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-30 17:40:13.959 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-04-30 17:40:13.959 | step 3 | route=IT_Ticket | empId=21248 | apiMs=13.90 | totalMs=13.90
2026-04-30 17:40:19.202 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=17:40:19.202
2026-04-30 17:40:19.514 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=311.32
2026-04-30 17:40:19.518 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=316.03 | totalMs=316.03
2026-04-30 17:40:21.324 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=17:40:21.324
2026-04-30 17:40:21.362 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=37.33
2026-04-30 17:40:21.366 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=41.86 | totalMs=41.86
2026-04-30 17:40:42.437 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:40:42.437
2026-04-30 17:40:42.448 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-04-30 17:40:42.452 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.54 | totalMs=14.54
2026-04-30 17:40:42.455 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:40:42.455
2026-04-30 17:40:42.489 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=31
2026-04-30 17:40:42.491 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=36.17 | totalMs=36.17
2026-04-30 17:40:42.491 | step 1 | route=IT_TicketPost | empId=21248 | query called at=17:40:42.491
2026-04-30 17:40:42.494 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-04-30 17:40:42.494 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.64 | totalMs=2.64
2026-04-30 17:40:45.323 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:40:45.323
2026-04-30 17:40:45.344 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=19.74
2026-04-30 17:40:45.345 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-04-30 17:40:45.347 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-04-30 17:40:45.348 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-04-30 17:40:45.350 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-04-30 17:40:45.351 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=1.18
2026-04-30 17:40:45.352 | step 3 | route=IT_Ticket | empId=21248 | apiMs=28.34 | totalMs=28.34
2026-04-30 17:40:45.352 | step 1 | route=IT_Ticket | empId=21248 | query called at=17:40:45.352
2026-04-30 17:40:45.354 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-04-30 17:40:45.355 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-30 17:40:45.356 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-04-30 17:40:45.357 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.49 | totalMs=4.49
2026-04-30 17:41:52.503 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:41:52.503
2026-04-30 17:41:52.631 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=127.88
2026-04-30 17:41:52.632 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=129.05 | totalMs=129.05
2026-04-30 17:41:53.427 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:41:53.427
2026-04-30 17:41:59.553 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:41:59.553
2026-04-30 17:41:59.824 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=271.01
2026-04-30 17:41:59.827 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=273.97 | totalMs=273.97
2026-04-30 17:41:59.827 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:41:59.827
2026-04-30 17:41:59.830 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.2
2026-04-30 17:41:59.832 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-04-30 17:41:59.834 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-04-30 17:41:59.834 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=6.92 | totalMs=6.92
2026-04-30 17:42:02.746 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:42:02.746
2026-04-30 17:42:02.785 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=38.77
2026-04-30 17:42:02.789 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=42.69 | totalMs=42.69
2026-04-30 17:42:03.527 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:42:03.527
2026-04-30 18:03:29.076 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=18:03:29.076
2026-04-30 18:03:29.128 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=51.23
2026-04-30 18:03:29.132 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=55.79 | totalMs=55.79
2026-04-30 18:03:29.950 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:03:29.950
2026-04-30 18:04:22.166 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=18:04:22.166
2026-04-30 18:04:22.166 | step 1 | route=IT_Ticket_Report | empId=45959 | query called at=18:04:22.166
2026-04-30 18:04:22.169 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=18:04:22.169
2026-04-30 18:04:22.184 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=18:04:22.184
2026-04-30 18:04:22.187 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=20.1
2026-04-30 18:04:22.187 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=21.54 | totalMs=21.54
2026-04-30 18:04:22.191 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=20.49
2026-04-30 18:04:22.192 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=22.67 | totalMs=22.67
2026-04-30 18:04:22.225 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=39.99
2026-04-30 18:04:22.225 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=40.97 | totalMs=40.97
2026-04-30 18:04:22.425 | step 1 | route=Ticket_SPOC_Approve | empId=45959 | query called at=18:04:22.425
2026-04-30 18:04:22.446 | step 2 | route=Ticket_SPOC_Approve | empId=45959 | query=IT_TIcket_SPOCApp_Report | queryMs=17.43
2026-04-30 18:04:22.452 | step 3 | route=Ticket_SPOC_Approve | empId=45959 | apiMs=26.85 | totalMs=26.85
2026-04-30 18:04:22.566 | step 2 | route=IT_Ticket_Report | empId=45959 | query=kpi_it_ticket_report_page_proc | queryMs=395.67
2026-04-30 18:04:22.569 | step 3 | route=IT_Ticket_Report | empId=45959 | apiMs=403.23 | totalMs=403.23
2026-04-30 18:04:23.124 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:04:23.124
2026-04-30 18:05:27.041 | step 4 | route=pageRenderd | empId=45959 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:27.041
2026-04-30 18:17:05.387 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=18:17:05.387
2026-04-30 18:17:05.443 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=54.96
2026-04-30 18:17:05.447 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=60.08 | totalMs=60.08
2026-04-30 18:17:05.905 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:17:05.905
2026-04-30 19:27:34.506 | step 5 | route=dashboard | empId=GKA0048 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 19:27:41.597 | step 5 | route=dashboard | empId=GKA0048 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-04-30 19:34:30.234 | step 1 | route=Ticket_SPOC_Approve | empId=69699 | query called at=19:34:30.234
2026-04-30 19:34:30.301 | step 2 | route=Ticket_SPOC_Approve | empId=69699 | query=IT_TIcket_SPOCApp_Report | queryMs=66.6
2026-04-30 19:34:30.305 | step 3 | route=Ticket_SPOC_Approve | empId=69699 | apiMs=70.89 | totalMs=70.89
2026-04-30 19:34:31.020 | step 4 | route=pageRenderd | empId=69699 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 19:34:31.020
2026-04-30 20:06:57.006 | step 1 | route=IT_Ticket | empId=69229 | query called at=20:06:57.006
2026-04-30 20:06:57.066 | step 2 | route=IT_Ticket | empId=69229 | query=KPI_IT_Ticket_Details_New | queryMs=58.68
2026-04-30 20:06:57.071 | step 2 | route=IT_Ticket | empId=69229 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-04-30 20:06:57.076 | step 2 | route=IT_Ticket | empId=69229 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-04-30 20:06:57.123 | step 2 | route=IT_Ticket | empId=69229 | query=KPI_IT_Ticket_Details_New | queryMs=44.03
2026-04-30 20:06:57.189 | step 2 | route=IT_Ticket | empId=69229 | query=Kpi_it_Ticket_Details | queryMs=65.43
2026-04-30 20:06:57.195 | step 2 | route=IT_Ticket | empId=69229 | query=VMS_Comp_login_proc | queryMs=5.23
2026-04-30 20:06:57.195 | step 3 | route=IT_Ticket | empId=69229 | apiMs=188.74 | totalMs=188.74
2026-04-30 20:06:57.196 | step 1 | route=IT_Ticket | empId=69229 | query called at=20:06:57.196
2026-04-30 20:06:57.251 | step 2 | route=IT_Ticket | empId=69229 | query=Kpi_HW_Ticket_Details | queryMs=54.97
2026-04-30 20:06:57.258 | step 2 | route=IT_Ticket | empId=69229 | query=Kpi_HW_Ticket_Details | queryMs=6.48
2026-04-30 20:06:57.270 | step 2 | route=IT_Ticket | empId=69229 | query=Kpi_HW_Ticket_Details | queryMs=10.73
2026-04-30 20:06:57.270 | step 3 | route=IT_Ticket | empId=69229 | apiMs=73.85 | totalMs=73.85
2026-05-01 11:36:15.692 | step 1 | route=IT_Ticket_Report | empId=18228 | query called at=11:36:15.692
2026-05-01 11:36:16.873 | step 2 | route=IT_Ticket_Report | empId=18228 | query=kpi_it_ticket_report_page_proc | queryMs=1179.35
2026-05-01 11:36:16.873 | step 3 | route=IT_Ticket_Report | empId=18228 | apiMs=1,180.67 | totalMs=1,180.67
2026-05-01 11:36:17.259 | step 4 | route=pageRenderd | empId=18228 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:36:17.259
2026-05-01 11:37:12.215 | step 1 | route=IT_Ticket | empId=18228 | query called at=11:37:12.215
2026-05-01 11:37:12.274 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=58.15
2026-05-01 11:37:12.279 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-01 11:37:12.284 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-01 11:37:12.299 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=12.79
2026-05-01 11:37:12.365 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_it_Ticket_Details | queryMs=65.55
2026-05-01 11:37:12.372 | step 2 | route=IT_Ticket | empId=18228 | query=VMS_Comp_login_proc | queryMs=6.2
2026-05-01 11:37:12.372 | step 3 | route=IT_Ticket | empId=18228 | apiMs=157.01 | totalMs=157.01
2026-05-01 11:37:12.373 | step 1 | route=IT_Ticket | empId=18228 | query called at=11:37:12.373
2026-05-01 11:37:12.416 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=42.35
2026-05-01 11:37:12.429 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=12.83
2026-05-01 11:37:12.440 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=10.57
2026-05-01 11:37:12.441 | step 3 | route=IT_Ticket | empId=18228 | apiMs=67.40 | totalMs=67.40
2026-05-01 11:38:33.240 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18228 | query called at=11:38:33.240
2026-05-01 11:38:33.653 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=411.55
2026-05-01 11:38:33.656 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18228 | apiMs=415.53 | totalMs=415.53
2026-05-01 11:38:37.310 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18228 | query called at=11:38:37.310
2026-05-01 11:38:37.355 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=44.98
2026-05-01 11:38:37.359 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18228 | apiMs=48.96 | totalMs=48.96
2026-05-01 11:46:51.015 | step 1 | route=IT_TicketPost | empId=18228 | query called at=11:46:51.015
2026-05-01 11:46:51.026 | step 2 | route=IT_TicketPost | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-05-01 11:46:51.030 | step 3 | route=IT_TicketPost | empId=18228 | apiMs=14.67 | totalMs=14.67
2026-05-01 11:46:51.033 | step 1 | route=IT_TicketPost | empId=18228 | query called at=11:46:51.033
2026-05-01 11:46:51.105 | step 2 | route=IT_TicketPost | empId=18228 | query=IT_Ticket_Save_SPOC | queryMs=69.37
2026-05-01 11:46:51.107 | step 3 | route=IT_TicketPost | empId=18228 | apiMs=74.32 | totalMs=74.32
2026-05-01 11:46:51.108 | step 1 | route=IT_TicketPost | empId=18228 | query called at=11:46:51.108
2026-05-01 11:46:51.110 | step 2 | route=IT_TicketPost | empId=18228 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-05-01 11:46:51.111 | step 3 | route=IT_TicketPost | empId=18228 | apiMs=3.05 | totalMs=3.05
2026-05-01 11:46:51.336 | step 1 | route=IT_Ticket | empId=18228 | query called at=11:46:51.336
2026-05-01 11:46:51.347 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-05-01 11:46:51.349 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-01 11:46:51.350 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-01 11:46:51.352 | step 2 | route=IT_Ticket | empId=18228 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-01 11:46:51.353 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-05-01 11:46:51.360 | step 2 | route=IT_Ticket | empId=18228 | query=VMS_Comp_login_proc | queryMs=6.42
2026-05-01 11:46:51.360 | step 3 | route=IT_Ticket | empId=18228 | apiMs=23.97 | totalMs=23.97
2026-05-01 11:46:51.361 | step 1 | route=IT_Ticket | empId=18228 | query called at=11:46:51.361
2026-05-01 11:46:51.363 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-01 11:46:51.364 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-01 11:46:51.366 | step 2 | route=IT_Ticket | empId=18228 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-01 11:46:51.366 | step 3 | route=IT_Ticket | empId=18228 | apiMs=5.02 | totalMs=5.02
2026-05-01 12:44:59.454 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=12:44:59.454
2026-05-01 12:44:59.794 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=339.71
2026-05-01 12:44:59.797 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=343.58 | totalMs=343.58
2026-05-01 12:45:05.582 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:45:05.582
2026-05-01 16:36:29.383 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:36:29.383
2026-05-01 16:36:29.438 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=53.99
2026-05-01 16:36:29.440 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-01 16:36:29.441 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-01 16:36:29.581 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=139.27
2026-05-01 16:36:29.614 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=32.52
2026-05-01 16:36:29.616 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=1.69
2026-05-01 16:36:29.616 | step 3 | route=IT_Ticket | empId=52989 | apiMs=233.34 | totalMs=233.34
2026-05-01 16:36:29.617 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:36:29.617
2026-05-01 16:36:29.637 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=19.09
2026-05-01 16:36:29.638 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-01 16:36:29.639 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-01 16:36:29.640 | step 3 | route=IT_Ticket | empId=52989 | apiMs=22.71 | totalMs=22.71
2026-05-01 16:36:57.467 | step 1 | route=IT_Ticket_Report | empId=52989 | query called at=16:36:57.467
2026-05-01 16:36:58.023 | step 2 | route=IT_Ticket_Report | empId=52989 | query=kpi_it_ticket_report_page_proc | queryMs=554.71
2026-05-01 16:36:58.026 | step 3 | route=IT_Ticket_Report | empId=52989 | apiMs=558.83 | totalMs=558.83
2026-05-01 16:36:58.550 | step 4 | route=pageRenderd | empId=52989 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:36:58.550
2026-05-01 16:37:09.342 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:37:09.342
2026-05-01 16:37:09.354 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-05-01 16:37:09.358 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-01 16:37:09.363 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-01 16:37:09.367 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-01 16:37:09.368 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-01 16:37:09.370 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=1.37
2026-05-01 16:37:09.370 | step 3 | route=IT_Ticket | empId=52989 | apiMs=28.20 | totalMs=28.20
2026-05-01 16:37:09.371 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:37:09.371
2026-05-01 16:37:09.373 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-01 16:37:09.374 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-01 16:37:09.376 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-01 16:37:09.376 | step 3 | route=IT_Ticket | empId=52989 | apiMs=4.89 | totalMs=4.89
2026-05-01 16:46:28.475 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:46:28.475
2026-05-01 16:46:28.487 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=11.28
2026-05-01 16:46:28.488 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-01 16:46:28.490 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-01 16:46:28.492 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-01 16:46:28.493 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-05-01 16:46:28.495 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=1.79
2026-05-01 16:46:28.496 | step 3 | route=IT_Ticket | empId=52989 | apiMs=21.35 | totalMs=21.35
2026-05-01 16:46:28.497 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:46:28.497
2026-05-01 16:46:28.498 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-05-01 16:46:28.500 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-01 16:46:28.501 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-01 16:46:28.502 | step 3 | route=IT_Ticket | empId=52989 | apiMs=5.05 | totalMs=5.05
2026-05-01 16:46:38.300 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52989 | query called at=16:46:38.300
2026-05-01 16:46:38.568 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=267.3
2026-05-01 16:46:38.572 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52989 | apiMs=271.45 | totalMs=271.45
2026-05-01 16:46:41.128 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query called at=16:46:41.128
2026-05-01 16:46:41.153 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=24.41
2026-05-01 16:46:41.156 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52989 | apiMs=28.34 | totalMs=28.34
2026-05-01 16:47:13.972 | step 1 | route=IT_TicketPost | empId=52989 | query called at=16:47:13.972
2026-05-01 16:47:13.983 | step 2 | route=IT_TicketPost | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-05-01 16:47:13.986 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=14.80 | totalMs=14.80
2026-05-01 16:47:13.990 | step 1 | route=IT_TicketPost | empId=52989 | query called at=16:47:13.990
2026-05-01 16:47:14.076 | step 2 | route=IT_TicketPost | empId=52989 | query=IT_Ticket_Save_SPOC | queryMs=82.84
2026-05-01 16:47:14.078 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=88.10 | totalMs=88.10
2026-05-01 16:47:14.078 | step 1 | route=IT_TicketPost | empId=52989 | query called at=16:47:14.078
2026-05-01 16:47:14.081 | step 2 | route=IT_TicketPost | empId=52989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-05-01 16:47:14.081 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=3.11 | totalMs=3.11
2026-05-01 16:47:14.082 | step 1 | route=IT_TicketPost | empId=52989 | query called at=16:47:14.082
2026-05-01 16:47:14.083 | step 2 | route=IT_TicketPost | empId=52989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-05-01 16:47:14.084 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=1.89 | totalMs=1.89
2026-05-01 16:47:14.308 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:47:14.308
2026-05-01 16:47:14.318 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-05-01 16:47:14.320 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-05-01 16:47:14.322 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-01 16:47:14.324 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-05-01 16:47:14.326 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-05-01 16:47:14.328 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=1.5
2026-05-01 16:47:14.328 | step 3 | route=IT_Ticket | empId=52989 | apiMs=19.99 | totalMs=19.99
2026-05-01 16:47:14.329 | step 1 | route=IT_Ticket | empId=52989 | query called at=16:47:14.329
2026-05-01 16:47:14.331 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-05-01 16:47:14.332 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-01 16:47:14.334 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-01 16:47:14.334 | step 3 | route=IT_Ticket | empId=52989 | apiMs=5.53 | totalMs=5.53
2026-05-01 18:01:17.335 | step 1 | route=IT_Ticket | empId=34771 | query called at=18:01:17.335
2026-05-01 18:01:17.364 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=28.13
2026-05-01 18:01:17.365 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-01 18:01:17.366 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-01 18:01:17.368 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-01 18:01:17.384 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=15.72
2026-05-01 18:01:17.389 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=3.96
2026-05-01 18:01:17.389 | step 3 | route=IT_Ticket | empId=34771 | apiMs=54.27 | totalMs=54.27
2026-05-01 18:01:17.390 | step 1 | route=IT_Ticket | empId=34771 | query called at=18:01:17.390
2026-05-01 18:01:17.412 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=21.4
2026-05-01 18:01:17.413 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-01 18:01:17.414 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-01 18:01:17.414 | step 3 | route=IT_Ticket | empId=34771 | apiMs=24.59 | totalMs=24.59
2026-05-01 18:01:28.368 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=18:01:28.368
2026-05-01 18:01:28.804 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=435.81
2026-05-01 18:01:28.805 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=437.04 | totalMs=437.04
2026-05-01 18:01:31.236 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=18:01:31.236
2026-05-01 18:01:31.259 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=22.32
2026-05-01 18:01:31.262 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=26.17 | totalMs=26.17
2026-05-01 18:02:56.492 | step 1 | route=IT_TicketPost | empId=34771 | query called at=18:02:56.492
2026-05-01 18:02:56.521 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=28.98
2026-05-01 18:02:56.525 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=33.07 | totalMs=33.07
2026-05-01 18:02:56.528 | step 1 | route=IT_TicketPost | empId=34771 | query called at=18:02:56.528
2026-05-01 18:02:56.574 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=43.4
2026-05-01 18:02:56.576 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=48.53 | totalMs=48.53
2026-05-01 18:02:56.577 | step 1 | route=IT_TicketPost | empId=34771 | query called at=18:02:56.577
2026-05-01 18:02:56.579 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-05-01 18:02:56.579 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=2.64 | totalMs=2.64
2026-05-01 18:02:58.956 | step 1 | route=IT_Ticket | empId=34771 | query called at=18:02:58.956
2026-05-01 18:02:58.967 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-05-01 18:02:58.969 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-05-01 18:02:58.970 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-01 18:02:58.972 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-01 18:02:58.974 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-05-01 18:02:58.980 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=5.97
2026-05-01 18:02:58.980 | step 3 | route=IT_Ticket | empId=34771 | apiMs=24.30 | totalMs=24.30
2026-05-01 18:02:58.981 | step 1 | route=IT_Ticket | empId=34771 | query called at=18:02:58.981
2026-05-01 18:02:58.983 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-05-01 18:02:58.984 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-01 18:02:58.985 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-01 18:02:58.986 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.85 | totalMs=4.85
2026-05-02 09:00:38.714 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:00:38.714
2026-05-02 09:00:38.777 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=63.23
2026-05-02 09:00:38.779 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-02 09:00:38.781 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-02 09:00:38.793 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=12.13
2026-05-02 09:00:38.870 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=76.46
2026-05-02 09:00:38.876 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=5.16
2026-05-02 09:00:38.876 | step 3 | route=IT_Ticket | empId=47727 | apiMs=162.64 | totalMs=162.64
2026-05-02 09:00:38.877 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:00:38.877
2026-05-02 09:00:38.961 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=84.28
2026-05-02 09:00:38.979 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=17.41
2026-05-02 09:00:38.990 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=10.8
2026-05-02 09:00:38.991 | step 3 | route=IT_Ticket | empId=47727 | apiMs=114.07 | totalMs=114.07
2026-05-02 09:00:46.934 | step 1 | route=HW_TicketFun | empId= | query called at=09:00:46.934
2026-05-02 09:00:46.952 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=17.05
2026-05-02 09:00:46.953 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.41 | totalMs=18.41
2026-05-02 09:01:00.336 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:01:00.336
2026-05-02 09:01:00.364 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=26.68
2026-05-02 09:01:00.367 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=30.75 | totalMs=30.75
2026-05-02 09:01:00.370 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:01:00.370
2026-05-02 09:01:00.374 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-05-02 09:01:00.375 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=4.94 | totalMs=4.94
2026-05-02 09:01:00.375 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:01:00.375
2026-05-02 09:01:00.378 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-05-02 09:01:00.378 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.49 | totalMs=2.49
2026-05-02 09:01:00.379 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:01:00.379
2026-05-02 09:01:00.448 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=68.63 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 1, Network issue, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=1,@issue_Describ=Network issue,@severity=1,@compid=5,@date=02-May-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-05-02 09:01:00.455 | step 5 | route=HW_TicketPost | empId=47727 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (KASTHURI/GGA0947, 1, Network issue, 1, 5). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=KASTHURI/GGA0947,@type_iss=1,@issue_Describ=Network issue,@severity=1,@compid=5,@date=02-May-2026,@Emplno=47727,@filepath=,@filepath2=,@mod_id=1)
2026-05-02 09:01:00.790 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:01:00.790
2026-05-02 09:01:00.800 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-05-02 09:01:00.802 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-02 09:01:00.804 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-02 09:01:00.805 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-02 09:01:00.807 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-05-02 09:01:00.812 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=5.27
2026-05-02 09:01:00.813 | step 3 | route=IT_Ticket | empId=47727 | apiMs=23.00 | totalMs=23.00
2026-05-02 09:01:00.813 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:01:00.813
2026-05-02 09:01:00.815 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-02 09:01:00.816 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-02 09:01:00.818 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-02 09:01:00.818 | step 3 | route=IT_Ticket | empId=47727 | apiMs=4.61 | totalMs=4.61
2026-05-02 09:01:33.037 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:01:33.037
2026-05-02 09:01:33.048 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-05-02 09:01:33.050 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-02 09:01:33.052 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-02 09:01:33.053 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-02 09:01:33.055 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-02 09:01:33.057 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=1.55
2026-05-02 09:01:33.057 | step 3 | route=IT_Ticket | empId=47727 | apiMs=19.61 | totalMs=19.61
2026-05-02 09:01:33.058 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:01:33.058
2026-05-02 09:01:33.059 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-02 09:01:33.061 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-02 09:01:33.062 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-02 09:01:33.063 | step 3 | route=IT_Ticket | empId=47727 | apiMs=4.82 | totalMs=4.82
2026-05-02 09:02:52.079 | step 1 | route=HW_TicketFun | empId= | query called at=09:02:52.079
2026-05-02 09:02:52.091 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=11.13
2026-05-02 09:02:52.092 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.63 | totalMs=12.63
2026-05-02 09:12:04.300 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:12:04.300
2026-05-02 09:12:04.346 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=45.31
2026-05-02 09:12:04.347 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=46.55 | totalMs=46.55
2026-05-02 09:12:04.348 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:12:04.348
2026-05-02 09:12:04.350 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-05-02 09:12:04.350 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.41 | totalMs=2.41
2026-05-02 09:12:04.351 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:12:04.351
2026-05-02 09:12:04.352 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-05-02 09:12:04.353 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.23 | totalMs=2.23
2026-05-02 09:12:04.353 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:12:04.353
2026-05-02 09:12:04.361 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=6.83
2026-05-02 09:12:04.375 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=21.44 | totalMs=21.44
2026-05-02 09:12:04.752 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:12:04.752
2026-05-02 09:12:04.796 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=43.24
2026-05-02 09:12:04.798 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-02 09:12:04.799 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-02 09:12:04.801 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-02 09:12:04.829 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=27.58
2026-05-02 09:12:04.834 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=5.15
2026-05-02 09:12:04.835 | step 3 | route=IT_Ticket | empId=47727 | apiMs=82.35 | totalMs=82.35
2026-05-02 09:12:04.835 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:12:04.835
2026-05-02 09:12:04.837 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-05-02 09:12:04.838 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-02 09:12:04.840 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-02 09:12:04.840 | step 3 | route=IT_Ticket | empId=47727 | apiMs=5.02 | totalMs=5.02
2026-05-02 09:21:44.627 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:21:44.627
2026-05-02 09:21:44.858 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=230.22
2026-05-02 09:21:44.861 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=234.04 | totalMs=234.04
2026-05-02 09:21:49.120 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:49.120
2026-05-02 09:30:21.498 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:30:21.498
2026-05-02 09:30:21.535 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=35.91
2026-05-02 09:30:21.539 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-02 09:30:21.542 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-02 09:30:21.544 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-02 09:30:21.560 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=16.26
2026-05-02 09:30:21.561 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=0.82
2026-05-02 09:30:21.562 | step 3 | route=IT_Ticket | empId=41061 | apiMs=63.44 | totalMs=63.44
2026-05-02 09:30:21.562 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:30:21.562
2026-05-02 09:30:21.574 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=11.55
2026-05-02 09:30:21.575 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-02 09:30:21.576 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-05-02 09:30:21.577 | step 3 | route=IT_Ticket | empId=41061 | apiMs=14.46 | totalMs=14.46
2026-05-02 09:30:27.499 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41061 | query called at=09:30:27.499
2026-05-02 09:30:28.033 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=530.74
2026-05-02 09:30:28.037 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41061 | apiMs=537.26 | totalMs=537.26
2026-05-02 09:30:29.778 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query called at=09:30:29.778
2026-05-02 09:30:29.805 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=26.09
2026-05-02 09:30:29.805 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41061 | apiMs=27.00 | totalMs=27.00
2026-05-02 09:32:42.693 | step 1 | route=IT_TicketPost | empId=41061 | query called at=09:32:42.693
2026-05-02 09:32:42.720 | step 2 | route=IT_TicketPost | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=26.19
2026-05-02 09:32:42.723 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=30.01 | totalMs=30.01
2026-05-02 09:32:42.726 | step 1 | route=IT_TicketPost | empId=41061 | query called at=09:32:42.726
2026-05-02 09:32:42.921 | step 2 | route=IT_TicketPost | empId=41061 | query=IT_Ticket_Save_SPOC | queryMs=192.07
2026-05-02 09:32:42.938 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=212.70 | totalMs=212.70
2026-05-02 09:32:42.939 | step 1 | route=IT_TicketPost | empId=41061 | query called at=09:32:42.939
2026-05-02 09:32:42.955 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.13
2026-05-02 09:32:42.955 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=16.15 | totalMs=16.15
2026-05-02 09:32:42.956 | step 1 | route=IT_TicketPost | empId=41061 | query called at=09:32:42.956
2026-05-02 09:32:42.964 | step 2 | route=IT_TicketPost | empId=41061 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.96
2026-05-02 09:32:42.965 | step 3 | route=IT_TicketPost | empId=41061 | apiMs=8.80 | totalMs=8.80
2026-05-02 09:33:21.670 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:33:21.670
2026-05-02 09:33:21.681 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-05-02 09:33:21.682 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-02 09:33:21.683 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-02 09:33:21.684 | step 2 | route=IT_Ticket | empId=41061 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-02 09:33:21.712 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_it_Ticket_Details | queryMs=27.49
2026-05-02 09:33:21.716 | step 2 | route=IT_Ticket | empId=41061 | query=VMS_Comp_login_proc | queryMs=3.07
2026-05-02 09:33:21.716 | step 3 | route=IT_Ticket | empId=41061 | apiMs=45.80 | totalMs=45.80
2026-05-02 09:33:21.717 | step 1 | route=IT_Ticket | empId=41061 | query called at=09:33:21.717
2026-05-02 09:33:21.728 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=10.67
2026-05-02 09:33:21.729 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-02 09:33:21.731 | step 2 | route=IT_Ticket | empId=41061 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-02 09:33:21.731 | step 3 | route=IT_Ticket | empId=41061 | apiMs=14.06 | totalMs=14.06
2026-05-02 09:49:38.913 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:49:38.913
2026-05-02 09:49:38.956 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=41.66
2026-05-02 09:49:38.961 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-05-02 09:49:38.965 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-02 09:49:38.969 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-02 09:49:38.996 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=26.47
2026-05-02 09:49:39.002 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=5.77
2026-05-02 09:49:39.002 | step 3 | route=IT_Ticket | empId=50822 | apiMs=88.69 | totalMs=88.69
2026-05-02 09:49:39.003 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:49:39.003
2026-05-02 09:49:39.021 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=18.09
2026-05-02 09:49:39.022 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-02 09:49:39.024 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-02 09:49:39.024 | step 3 | route=IT_Ticket | empId=50822 | apiMs=21.33 | totalMs=21.33
2026-05-02 09:49:49.890 | step 1 | route=HW_TicketFun | empId= | query called at=09:49:49.890
2026-05-02 09:49:49.901 | step 2 | route=HW_TicketFun | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=9.49
2026-05-02 09:49:49.905 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.04 | totalMs=15.04
2026-05-02 09:50:05.892 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:50:05.892
2026-05-02 09:50:05.919 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=26.77
2026-05-02 09:50:05.920 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=27.72 | totalMs=27.72
2026-05-02 09:50:05.921 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:50:05.921
2026-05-02 09:50:05.923 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-05-02 09:50:05.923 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=2.66 | totalMs=2.66
2026-05-02 09:50:05.924 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:50:05.924
2026-05-02 09:50:05.926 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-05-02 09:50:05.926 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=2.22 | totalMs=2.22
2026-05-02 09:50:05.927 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:50:05.927
2026-05-02 09:50:05.976 | step 2 | route=HW_TicketPost | empId=50822 | query=hw_ticket_save_proc_kpi | queryMs=48.84 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRASANTH.A/GRA0189, 7, toner issue, 1, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRASANTH.A/GRA0189,@type_iss=7,@issue_Describ=toner issue,@severity=1,@compid=10,@date=02-May-2026,@Emplno=50822,@filepath=,@filepath2=,@mod_id=2)
2026-05-02 09:50:05.982 | step 5 | route=HW_TicketPost | empId=50822 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRASANTH.A/GRA0189, 7, toner issue, 1, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRASANTH.A/GRA0189,@type_iss=7,@issue_Describ=toner issue,@severity=1,@compid=10,@date=02-May-2026,@Emplno=50822,@filepath=,@filepath2=,@mod_id=2)
2026-05-02 09:50:06.204 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:50:06.204
2026-05-02 09:50:06.215 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-05-02 09:50:06.216 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-02 09:50:06.218 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-02 09:50:06.219 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-02 09:50:06.221 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-05-02 09:50:06.227 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=5.83
2026-05-02 09:50:06.227 | step 3 | route=IT_Ticket | empId=50822 | apiMs=23.07 | totalMs=23.07
2026-05-02 09:50:06.228 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:50:06.228
2026-05-02 09:50:06.229 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-02 09:50:06.231 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-02 09:50:06.232 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-02 09:50:06.232 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.51 | totalMs=4.51
2026-05-02 09:50:14.297 | step 1 | route=HW_TicketFun | empId= | query called at=09:50:14.297
2026-05-02 09:50:14.308 | step 2 | route=HW_TicketFun | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=10.44
2026-05-02 09:50:14.308 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.62 | totalMs=11.62
2026-05-02 09:50:52.148 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:50:52.148
2026-05-02 09:50:52.174 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=25.65
2026-05-02 09:50:52.178 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=29.88 | totalMs=29.88
2026-05-02 09:50:52.181 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:50:52.181
2026-05-02 09:50:52.188 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.29
2026-05-02 09:50:52.188 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=7.62 | totalMs=7.62
2026-05-02 09:50:52.189 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:50:52.189
2026-05-02 09:50:52.191 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-02 09:50:52.191 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=1.71 | totalMs=1.71
2026-05-02 09:50:52.192 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:50:52.192
2026-05-02 09:50:52.193 | step 2 | route=HW_TicketPost | empId=50822 | query=hw_ticket_save_proc_kpi | queryMs=1.4 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRASANTH.A/GRA0189, 7, toner issue, 2, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRASANTH.A/GRA0189,@type_iss=7,@issue_Describ=toner issue,@severity=2,@compid=10,@date=02-May-2026,@Emplno=50822,@filepath=,@filepath2=,@mod_id=2)
2026-05-02 09:50:52.207 | step 5 | route=HW_TicketPost | empId=50822 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRASANTH.A/GRA0189, 7, toner issue, 2, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRASANTH.A/GRA0189,@type_iss=7,@issue_Describ=toner issue,@severity=2,@compid=10,@date=02-May-2026,@Emplno=50822,@filepath=,@filepath2=,@mod_id=2)
2026-05-02 09:50:52.972 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:50:52.972
2026-05-02 09:50:52.982 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-05-02 09:50:52.984 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-02 09:50:52.985 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-02 09:50:52.987 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-02 09:50:52.988 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-05-02 09:50:52.991 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=2.3
2026-05-02 09:50:52.991 | step 3 | route=IT_Ticket | empId=50822 | apiMs=19.20 | totalMs=19.20
2026-05-02 09:50:52.992 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:50:52.992
2026-05-02 09:50:52.993 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-02 09:50:52.994 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-02 09:50:52.995 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-05-02 09:50:52.996 | step 3 | route=IT_Ticket | empId=50822 | apiMs=3.83 | totalMs=3.83
2026-05-02 09:51:02.015 | step 1 | route=HW_TicketFun | empId= | query called at=09:51:02.015
2026-05-02 09:51:02.031 | step 2 | route=HW_TicketFun | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=15.03
2026-05-02 09:51:02.031 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.00 | totalMs=16.00
2026-05-02 09:51:11.861 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:51:11.861
2026-05-02 09:51:11.891 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=29.38
2026-05-02 09:51:11.894 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=33.29 | totalMs=33.29
2026-05-02 09:51:11.897 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:51:11.897
2026-05-02 09:51:11.902 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.3
2026-05-02 09:51:11.903 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=5.63 | totalMs=5.63
2026-05-02 09:51:11.903 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:51:11.903
2026-05-02 09:51:11.905 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-02 09:51:11.906 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=2.00 | totalMs=2.00
2026-05-02 09:51:11.906 | step 1 | route=HW_TicketPost | empId=50822 | query called at=09:51:11.906
2026-05-02 09:51:12.393 | step 2 | route=HW_TicketPost | empId=50822 | query=hw_ticket_save_proc_kpi | queryMs=486.74
2026-05-02 09:51:12.758 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=851.89 | totalMs=851.89
2026-05-02 09:51:13.007 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:51:13.007
2026-05-02 09:51:13.041 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=30.41
2026-05-02 09:51:13.063 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=18.51
2026-05-02 09:51:13.096 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=28.89
2026-05-02 09:51:13.118 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=22.18
2026-05-02 09:51:13.138 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=19.34
2026-05-02 09:51:13.153 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=14.11
2026-05-02 09:51:13.153 | step 3 | route=IT_Ticket | empId=50822 | apiMs=145.88 | totalMs=145.88
2026-05-02 09:51:13.154 | step 1 | route=IT_Ticket | empId=50822 | query called at=09:51:13.154
2026-05-02 09:51:13.168 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=13.76
2026-05-02 09:51:13.186 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=17.21
2026-05-02 09:51:13.201 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=14.87
2026-05-02 09:51:13.201 | step 3 | route=IT_Ticket | empId=50822 | apiMs=47.36 | totalMs=47.36
2026-05-02 09:57:01.431 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:57:01.431
2026-05-02 09:57:01.442 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-05-02 09:57:01.444 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-02 09:57:01.446 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-02 09:57:01.447 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-02 09:57:01.449 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-05-02 09:57:01.451 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=1.35
2026-05-02 09:57:01.451 | step 3 | route=IT_Ticket | empId=60917 | apiMs=20.20 | totalMs=20.20
2026-05-02 09:57:01.452 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:57:01.452
2026-05-02 09:57:01.453 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-02 09:57:01.455 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-02 09:57:01.456 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-02 09:57:01.457 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.71 | totalMs=4.71
2026-05-02 09:57:14.978 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=09:57:14.978
2026-05-02 09:57:15.117 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=137.94
2026-05-02 09:57:15.118 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=139.49 | totalMs=139.49
2026-05-02 09:57:16.838 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=09:57:16.838
2026-05-02 09:57:16.866 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=27.57
2026-05-02 09:57:16.871 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=32.76 | totalMs=32.76
2026-05-02 09:57:58.782 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:57:58.782
2026-05-02 09:57:58.794 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-05-02 09:57:58.797 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=14.57 | totalMs=14.57
2026-05-02 09:57:58.800 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:57:58.800
2026-05-02 09:57:58.852 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=50.16
2026-05-02 09:57:58.860 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=60.45 | totalMs=60.45
2026-05-02 09:57:58.860 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:57:58.860
2026-05-02 09:57:58.863 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.04
2026-05-02 09:57:58.864 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=3.06 | totalMs=3.06
2026-05-02 09:57:58.864 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:57:58.864
2026-05-02 09:57:58.866 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-02 09:57:58.866 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.81 | totalMs=1.81
2026-05-02 09:57:59.968 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:57:59.968
2026-05-02 09:57:59.978 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-05-02 09:57:59.980 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-02 09:57:59.981 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-02 09:57:59.982 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-02 09:57:59.984 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-05-02 09:57:59.985 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=1.13
2026-05-02 09:57:59.986 | step 3 | route=IT_Ticket | empId=60917 | apiMs=17.15 | totalMs=17.15
2026-05-02 09:57:59.986 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:57:59.986
2026-05-02 09:57:59.988 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-02 09:57:59.989 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-02 09:57:59.990 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-05-02 09:57:59.991 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.39 | totalMs=4.39
2026-05-02 09:58:53.284 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:58:53.284
2026-05-02 09:58:53.385 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=100.55
2026-05-02 09:58:53.386 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=101.73 | totalMs=101.73
2026-05-02 09:58:53.769 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:58:53.769
2026-05-02 09:59:08.648 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=09:59:08.648
2026-05-02 09:59:08.699 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=50.33
2026-05-02 09:59:08.701 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=53.47 | totalMs=53.47
2026-05-02 09:59:08.702 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=09:59:08.702
2026-05-02 09:59:08.704 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-05-02 09:59:08.705 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-05-02 09:59:08.706 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-02 09:59:08.707 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=4.95 | totalMs=4.95
2026-05-02 09:59:10.272 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:59:10.272
2026-05-02 09:59:10.294 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.81
2026-05-02 09:59:10.295 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=22.83 | totalMs=22.83
2026-05-02 09:59:10.638 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:59:10.638
2026-05-02 10:19:41.595 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:19:41.595
2026-05-02 10:19:41.641 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=45.18
2026-05-02 10:19:41.647 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=2.15
2026-05-02 10:19:41.651 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-02 10:19:41.655 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-02 10:19:41.683 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=28.16
2026-05-02 10:19:41.690 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=6.1
2026-05-02 10:19:41.690 | step 3 | route=IT_Ticket | empId=21471 | apiMs=95.24 | totalMs=95.24
2026-05-02 10:19:41.691 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:19:41.691
2026-05-02 10:19:41.711 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=19.58
2026-05-02 10:19:41.713 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-02 10:19:41.714 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-02 10:19:41.715 | step 3 | route=IT_Ticket | empId=21471 | apiMs=23.61 | totalMs=23.61
2026-05-02 10:19:53.033 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=10:19:53.033
2026-05-02 10:19:53.284 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=249.84
2026-05-02 10:19:53.284 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=251.02 | totalMs=251.02
2026-05-02 10:19:55.105 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=10:19:55.105
2026-05-02 10:19:55.133 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=24.29
2026-05-02 10:19:55.136 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=31.07 | totalMs=31.07
2026-05-02 10:20:23.422 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:20:23.422
2026-05-02 10:20:23.434 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.78
2026-05-02 10:20:23.434 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=11.79 | totalMs=11.79
2026-05-02 10:20:23.435 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:20:23.435
2026-05-02 10:20:23.460 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=24.15
2026-05-02 10:20:23.462 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=27.09 | totalMs=27.09
2026-05-02 10:20:23.462 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:20:23.462
2026-05-02 10:20:23.465 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-05-02 10:20:23.465 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=2.70 | totalMs=2.70
2026-05-02 10:20:23.690 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:20:23.690
2026-05-02 10:20:23.701 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-05-02 10:20:23.703 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-02 10:20:23.704 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-02 10:20:23.705 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-02 10:20:23.707 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-02 10:20:23.709 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.35
2026-05-02 10:20:23.709 | step 3 | route=IT_Ticket | empId=21471 | apiMs=19.20 | totalMs=19.20
2026-05-02 10:20:23.710 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:20:23.710
2026-05-02 10:20:23.712 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-02 10:20:23.713 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-02 10:20:23.714 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-02 10:20:23.715 | step 3 | route=IT_Ticket | empId=21471 | apiMs=5.06 | totalMs=5.06
2026-05-02 10:20:52.615 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=10:20:52.615
2026-05-02 10:20:52.656 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=40.49
2026-05-02 10:20:52.659 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=44.30 | totalMs=44.30
2026-05-02 10:20:53.275 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:20:53.275
2026-05-02 10:20:56.374 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=10:20:56.374
2026-05-02 10:20:56.444 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=69.16
2026-05-02 10:20:56.447 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=72.41 | totalMs=72.41
2026-05-02 10:20:56.447 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=10:20:56.447
2026-05-02 10:20:56.449 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-05-02 10:20:56.451 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-02 10:20:56.452 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-05-02 10:20:56.453 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=5.32 | totalMs=5.32
2026-05-02 10:20:56.692 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=10:20:56.692
2026-05-02 10:20:56.710 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=16.88
2026-05-02 10:20:56.710 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=17.99 | totalMs=17.99
2026-05-02 10:20:57.163 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:20:57.163
2026-05-02 10:36:46.007 | step 1 | route=IT_Ticket_Report | empId=22317 | query called at=10:36:46.007
2026-05-02 10:36:46.338 | step 2 | route=IT_Ticket_Report | empId=22317 | query=kpi_it_ticket_report_page_proc | queryMs=329.47
2026-05-02 10:36:46.341 | step 3 | route=IT_Ticket_Report | empId=22317 | apiMs=334.15 | totalMs=334.15
2026-05-02 10:36:47.068 | step 4 | route=pageRenderd | empId=22317 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:36:47.068
2026-05-02 10:37:17.437 | step 1 | route=HW_Ticket_Report | empId=22317 | query called at=10:37:17.437
2026-05-02 10:37:17.468 | step 2 | route=HW_Ticket_Report | empId=22317 | query=hw_ticket_report_kpi_proc | queryMs=30.29
2026-05-02 10:37:17.472 | step 3 | route=HW_Ticket_Report | empId=22317 | apiMs=34.17 | totalMs=34.17
2026-05-02 10:37:18.135 | step 4 | route=pageRenderd | empId=22317 | Page=HW TICKET REPORT | page fully loaded at : 10:37:18.135
2026-05-02 11:11:23.632 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:11:23.632
2026-05-02 11:11:23.683 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=50.26
2026-05-02 11:11:23.686 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=53.78 | totalMs=53.78
2026-05-02 11:11:24.317 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:11:24.317
2026-05-02 11:39:54.508 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:39:54.508
2026-05-02 11:39:54.558 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=49.3
2026-05-02 11:39:54.560 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-02 11:39:54.561 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-02 11:39:54.579 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=17.59
2026-05-02 11:39:54.666 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=85.93
2026-05-02 11:39:54.672 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=5.53
2026-05-02 11:39:54.672 | step 3 | route=IT_Ticket | empId=52208 | apiMs=163.96 | totalMs=163.96
2026-05-02 11:39:54.673 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:39:54.673
2026-05-02 11:39:54.752 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=78.93
2026-05-02 11:39:54.764 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=11.81
2026-05-02 11:39:54.775 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=10.71
2026-05-02 11:39:54.776 | step 3 | route=IT_Ticket | empId=52208 | apiMs=103.16 | totalMs=103.16
2026-05-02 11:42:02.404 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=11:42:02.404
2026-05-02 11:42:02.588 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=183.08
2026-05-02 11:42:02.592 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=187.64 | totalMs=187.64
2026-05-02 11:44:08.934 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:44:08.934
2026-05-02 11:44:08.945 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-05-02 11:44:08.947 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.65
2026-05-02 11:44:08.949 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-02 11:44:08.950 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-02 11:44:08.952 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.55
2026-05-02 11:44:08.959 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=6.24
2026-05-02 11:44:08.960 | step 3 | route=IT_Ticket | empId=18441 | apiMs=25.34 | totalMs=25.34
2026-05-02 11:44:08.960 | step 1 | route=IT_Ticket | empId=18441 | query called at=11:44:08.960
2026-05-02 11:44:08.962 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-02 11:44:08.963 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-02 11:44:08.965 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-02 11:44:08.965 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.81 | totalMs=4.81
2026-05-02 11:48:08.910 | step 1 | route=IT_Ticket | empId=50274 | query called at=11:48:08.910
2026-05-02 11:48:08.920 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-05-02 11:48:08.924 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-02 11:48:08.928 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-05-02 11:48:08.932 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-02 11:48:08.933 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-05-02 11:48:08.937 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=3.63
2026-05-02 11:48:08.937 | step 3 | route=IT_Ticket | empId=50274 | apiMs=27.39 | totalMs=27.39
2026-05-02 11:48:08.938 | step 1 | route=IT_Ticket | empId=50274 | query called at=11:48:08.938
2026-05-02 11:48:08.939 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-02 11:48:08.940 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-02 11:48:08.942 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-02 11:48:08.942 | step 3 | route=IT_Ticket | empId=50274 | apiMs=3.73 | totalMs=3.73
2026-05-02 11:48:38.706 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50274 | query called at=11:48:38.706
2026-05-02 11:48:38.781 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=73.8
2026-05-02 11:48:38.781 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50274 | apiMs=74.85 | totalMs=74.85
2026-05-02 11:49:17.061 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query called at=11:49:17.061
2026-05-02 11:49:17.100 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=38.06
2026-05-02 11:49:17.104 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50274 | apiMs=42.17 | totalMs=42.17
2026-05-02 11:49:44.396 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=11:49:44.396
2026-05-02 11:49:44.428 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=31.67
2026-05-02 11:49:44.432 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=35.56 | totalMs=35.56
2026-05-02 11:49:48.980 | step 1 | route=IT_TicketPost | empId=50274 | query called at=11:49:48.980
2026-05-02 11:49:48.990 | step 2 | route=IT_TicketPost | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=8.98
2026-05-02 11:49:48.993 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=12.82 | totalMs=12.82
2026-05-02 11:49:48.996 | step 1 | route=IT_TicketPost | empId=50274 | query called at=11:49:48.996
2026-05-02 11:49:49.076 | step 2 | route=IT_TicketPost | empId=50274 | query=IT_Ticket_Save_SPOC | queryMs=76.95
2026-05-02 11:49:49.077 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=81.56 | totalMs=81.56
2026-05-02 11:49:49.078 | step 1 | route=IT_TicketPost | empId=50274 | query called at=11:49:49.078
2026-05-02 11:49:49.080 | step 2 | route=IT_TicketPost | empId=50274 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-05-02 11:49:49.080 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=2.41 | totalMs=2.41
2026-05-02 11:49:49.081 | step 1 | route=IT_TicketPost | empId=50274 | query called at=11:49:49.081
2026-05-02 11:49:49.082 | step 2 | route=IT_TicketPost | empId=50274 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-05-02 11:49:49.083 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=1.74 | totalMs=1.74
2026-05-02 11:49:53.132 | step 1 | route=IT_Ticket | empId=50274 | query called at=11:49:53.132
2026-05-02 11:49:53.143 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-05-02 11:49:53.145 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-02 11:49:53.146 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-02 11:49:53.148 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-02 11:49:53.149 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-02 11:49:53.156 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=6.12
2026-05-02 11:49:53.156 | step 3 | route=IT_Ticket | empId=50274 | apiMs=24.31 | totalMs=24.31
2026-05-02 11:49:53.157 | step 1 | route=IT_Ticket | empId=50274 | query called at=11:49:53.157
2026-05-02 11:49:53.159 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-05-02 11:49:53.161 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-05-02 11:49:53.162 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-02 11:49:53.162 | step 3 | route=IT_Ticket | empId=50274 | apiMs=5.46 | totalMs=5.46
2026-05-02 11:50:08.983 | step 1 | route=IT_TicketPost | empId=52208 | query called at=11:50:08.983
2026-05-02 11:50:08.993 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-05-02 11:50:08.997 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=14.28 | totalMs=14.28
2026-05-02 11:50:09.000 | step 1 | route=IT_TicketPost | empId=52208 | query called at=11:50:09.000
2026-05-02 11:50:09.026 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=23.71
2026-05-02 11:50:09.038 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=37.87 | totalMs=37.87
2026-05-02 11:50:09.038 | step 1 | route=IT_TicketPost | empId=52208 | query called at=11:50:09.038
2026-05-02 11:50:09.041 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-05-02 11:50:09.041 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.87 | totalMs=2.87
2026-05-02 11:50:11.638 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:50:11.638
2026-05-02 11:50:11.651 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-05-02 11:50:11.655 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-02 11:50:11.657 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-02 11:50:11.658 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-02 11:50:11.660 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-02 11:50:11.662 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=1.37
2026-05-02 11:50:11.662 | step 3 | route=IT_Ticket | empId=52208 | apiMs=24.14 | totalMs=24.14
2026-05-02 11:50:11.663 | step 1 | route=IT_Ticket | empId=52208 | query called at=11:50:11.663
2026-05-02 11:50:11.664 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-02 11:50:11.666 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-02 11:50:11.667 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-02 11:50:11.667 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.82 | totalMs=4.82
2026-05-02 12:08:44.464 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:08:44.464
2026-05-02 12:08:44.576 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=111.05
2026-05-02 12:08:44.577 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=112.31 | totalMs=112.31
2026-05-02 12:08:45.125 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:45.125
2026-05-02 12:08:48.376 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:08:48.376
2026-05-02 12:08:48.441 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=64.33
2026-05-02 12:08:48.454 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=77.53 | totalMs=77.53
2026-05-02 12:08:48.454 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:08:48.454
2026-05-02 12:08:48.463 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.86
2026-05-02 12:08:48.471 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.92
2026-05-02 12:08:48.480 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.99
2026-05-02 12:08:48.480 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=25.64 | totalMs=25.64
2026-05-02 12:08:51.768 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:08:51.768
2026-05-02 12:08:51.786 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=16.76
2026-05-02 12:08:51.789 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=20.18 | totalMs=20.18
2026-05-02 12:08:52.399 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:08:52.399
2026-05-02 12:08:57.329 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:08:57.329
2026-05-02 12:08:57.361 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=30.96
2026-05-02 12:08:57.373 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=43.92 | totalMs=43.92
2026-05-02 12:08:57.373 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:08:57.373
2026-05-02 12:08:57.382 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.65
2026-05-02 12:08:57.390 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.1
2026-05-02 12:08:57.399 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.06
2026-05-02 12:08:57.399 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=25.63 | totalMs=25.63
2026-05-02 12:09:00.645 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:09:00.645
2026-05-02 12:09:00.672 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=25.96
2026-05-02 12:09:00.672 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=27.39 | totalMs=27.39
2026-05-02 12:09:01.276 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:09:01.276
2026-05-02 12:18:43.845 | step 1 | route=IT_Ticket | empId=50274 | query called at=12:18:43.845
2026-05-02 12:18:43.910 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=64.31
2026-05-02 12:18:43.919 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-05-02 12:18:43.927 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-05-02 12:18:43.936 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-05-02 12:18:43.969 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=33.25
2026-05-02 12:18:43.981 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=11.56
2026-05-02 12:18:43.982 | step 3 | route=IT_Ticket | empId=50274 | apiMs=136.43 | totalMs=136.43
2026-05-02 12:18:43.982 | step 1 | route=IT_Ticket | empId=50274 | query called at=12:18:43.982
2026-05-02 12:18:44.081 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=98.18
2026-05-02 12:18:44.091 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=9.13
2026-05-02 12:18:44.099 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-05-02 12:18:44.100 | step 3 | route=IT_Ticket | empId=50274 | apiMs=117.51 | totalMs=117.51
2026-05-02 12:18:57.284 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50274 | query called at=12:18:57.284
2026-05-02 12:18:57.508 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=223.24
2026-05-02 12:18:57.512 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50274 | apiMs=227.49 | totalMs=227.49
2026-05-02 12:19:16.515 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50274 | query called at=12:19:16.515
2026-05-02 12:19:16.974 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=458.68
2026-05-02 12:19:16.978 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50274 | apiMs=463.06 | totalMs=463.06
2026-05-02 12:19:23.186 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query called at=12:19:23.186
2026-05-02 12:19:23.218 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=31.78
2026-05-02 12:19:23.219 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50274 | apiMs=32.73 | totalMs=32.73
2026-05-02 12:20:31.354 | step 1 | route=IT_TicketPost | empId=50274 | query called at=12:20:31.354
2026-05-02 12:20:31.364 | step 2 | route=IT_TicketPost | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-05-02 12:20:31.365 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=10.64 | totalMs=10.64
2026-05-02 12:20:31.366 | step 1 | route=IT_TicketPost | empId=50274 | query called at=12:20:31.366
2026-05-02 12:20:31.473 | step 2 | route=IT_TicketPost | empId=50274 | query=IT_Ticket_Save_SPOC | queryMs=107.35
2026-05-02 12:20:31.475 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=109.72 | totalMs=109.72
2026-05-02 12:20:31.476 | step 1 | route=IT_TicketPost | empId=50274 | query called at=12:20:31.476
2026-05-02 12:20:31.478 | step 2 | route=IT_TicketPost | empId=50274 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-02 12:20:31.478 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=2.35 | totalMs=2.35
2026-05-02 12:20:31.479 | step 1 | route=IT_TicketPost | empId=50274 | query called at=12:20:31.479
2026-05-02 12:20:31.480 | step 2 | route=IT_TicketPost | empId=50274 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-05-02 12:20:31.480 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=1.47 | totalMs=1.47
2026-05-02 12:20:41.243 | step 1 | route=IT_Ticket | empId=50274 | query called at=12:20:41.243
2026-05-02 12:20:41.254 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-05-02 12:20:41.255 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-02 12:20:41.257 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-02 12:20:41.258 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-02 12:20:41.260 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-05-02 12:20:41.266 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=6.02
2026-05-02 12:20:41.267 | step 3 | route=IT_Ticket | empId=50274 | apiMs=23.06 | totalMs=23.06
2026-05-02 12:20:41.267 | step 1 | route=IT_Ticket | empId=50274 | query called at=12:20:41.267
2026-05-02 12:20:41.269 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-02 12:20:41.270 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-02 12:20:41.271 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-02 12:20:41.272 | step 3 | route=IT_Ticket | empId=50274 | apiMs=4.37 | totalMs=4.37
2026-05-02 12:21:07.954 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:21:07.954
2026-05-02 12:21:07.967 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-05-02 12:21:07.971 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-02 12:21:07.972 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-02 12:21:07.974 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-02 12:21:07.975 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-05-02 12:21:07.981 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=5.15
2026-05-02 12:21:07.981 | step 3 | route=IT_Ticket | empId=21471 | apiMs=27.65 | totalMs=27.65
2026-05-02 12:21:07.982 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:21:07.982
2026-05-02 12:21:07.983 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-02 12:21:07.985 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-05-02 12:21:07.987 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-02 12:21:07.987 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.91 | totalMs=4.91
2026-05-02 12:21:12.638 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=12:21:12.638
2026-05-02 12:21:13.062 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=423.23
2026-05-02 12:21:13.063 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=424.47 | totalMs=424.47
2026-05-02 12:21:14.334 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=12:21:14.334
2026-05-02 12:21:14.385 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=50.57
2026-05-02 12:21:14.389 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=54.59 | totalMs=54.59
2026-05-02 12:21:40.708 | step 1 | route=IT_TicketPost | empId=21471 | query called at=12:21:40.708
2026-05-02 12:21:40.718 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-05-02 12:21:40.721 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=13.58 | totalMs=13.58
2026-05-02 12:21:40.725 | step 1 | route=IT_TicketPost | empId=21471 | query called at=12:21:40.725
2026-05-02 12:21:40.751 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=22.34
2026-05-02 12:21:40.753 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=28.69 | totalMs=28.69
2026-05-02 12:21:40.754 | step 1 | route=IT_TicketPost | empId=21471 | query called at=12:21:40.754
2026-05-02 12:21:40.757 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.25
2026-05-02 12:21:40.757 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=3.30 | totalMs=3.30
2026-05-02 12:21:40.991 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:21:40.991
2026-05-02 12:21:41.002 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-05-02 12:21:41.004 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-05-02 12:21:41.005 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-02 12:21:41.007 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-02 12:21:41.008 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-05-02 12:21:41.010 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-02 12:21:41.010 | step 3 | route=IT_Ticket | empId=21471 | apiMs=18.75 | totalMs=18.75
2026-05-02 12:21:41.011 | step 1 | route=IT_Ticket | empId=21471 | query called at=12:21:41.011
2026-05-02 12:21:41.012 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-02 12:21:41.013 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-05-02 12:21:41.014 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-05-02 12:21:41.015 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.07 | totalMs=4.07
2026-05-02 12:22:26.968 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=12:22:26.968
2026-05-02 12:22:27.025 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=56.3
2026-05-02 12:22:27.029 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=60.59 | totalMs=60.59
2026-05-02 12:22:27.592 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:27.592
2026-05-02 12:22:31.237 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=12:22:31.237
2026-05-02 12:22:31.330 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=92.55
2026-05-02 12:22:31.343 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=105.52 | totalMs=105.52
2026-05-02 12:22:31.343 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=12:22:31.343
2026-05-02 12:22:31.352 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.89
2026-05-02 12:22:31.360 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.23
2026-05-02 12:22:31.368 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.96
2026-05-02 12:22:31.369 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=25.88 | totalMs=25.88
2026-05-02 12:22:31.591 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=12:22:31.591
2026-05-02 12:22:31.606 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=14.29
2026-05-02 12:22:31.606 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=15.15 | totalMs=15.15
2026-05-02 12:22:32.068 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:22:32.068
2026-05-02 12:33:38.537 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:33:38.537
2026-05-02 12:33:38.577 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=40.21
2026-05-02 12:33:38.579 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-02 12:33:38.580 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-02 12:33:38.582 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-02 12:33:38.608 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=25.3
2026-05-02 12:33:38.614 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=6.15
2026-05-02 12:33:38.614 | step 3 | route=IT_Ticket | empId=55868 | apiMs=77.92 | totalMs=77.92
2026-05-02 12:33:38.615 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:33:38.615
2026-05-02 12:33:38.633 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=17.49
2026-05-02 12:33:38.634 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-02 12:33:38.636 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-02 12:33:38.636 | step 3 | route=IT_Ticket | empId=55868 | apiMs=20.97 | totalMs=20.97
2026-05-02 12:33:51.906 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=12:33:51.906
2026-05-02 12:33:52.073 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=167.18
2026-05-02 12:33:52.077 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=171.39 | totalMs=171.39
2026-05-02 12:33:53.537 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=12:33:53.537
2026-05-02 12:33:53.562 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=24.16
2026-05-02 12:33:53.566 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=28.40 | totalMs=28.40
2026-05-02 12:34:07.963 | step 1 | route=IT_Ticket | empId=59989 | query called at=12:34:07.963
2026-05-02 12:34:07.994 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=29.76
2026-05-02 12:34:08.018 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=24.1
2026-05-02 12:34:08.044 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=25.06
2026-05-02 12:34:08.065 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=20.78
2026-05-02 12:34:08.090 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=24.48
2026-05-02 12:34:08.112 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=21.7
2026-05-02 12:34:08.112 | step 3 | route=IT_Ticket | empId=59989 | apiMs=149.02 | totalMs=149.02
2026-05-02 12:34:08.113 | step 1 | route=IT_Ticket | empId=59989 | query called at=12:34:08.113
2026-05-02 12:34:08.129 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=15.23
2026-05-02 12:34:08.145 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=16.17
2026-05-02 12:34:08.164 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=18.25
2026-05-02 12:34:08.164 | step 3 | route=IT_Ticket | empId=59989 | apiMs=51.14 | totalMs=51.14
2026-05-02 12:34:24.591 | step 1 | route=HW_TicketFun | empId= | query called at=12:34:24.591
2026-05-02 12:34:26.630 | step 2 | route=HW_TicketFun | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=2037.46
2026-05-02 12:34:26.630 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=2,038.88 | totalMs=2,038.88
2026-05-02 12:35:21.924 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:35:21.924
2026-05-02 12:35:21.935 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-05-02 12:35:21.935 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=10.91 | totalMs=10.91
2026-05-02 12:35:21.936 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:35:21.936
2026-05-02 12:35:21.975 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=38.34
2026-05-02 12:35:21.977 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=41.01 | totalMs=41.01
2026-05-02 12:35:21.978 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:35:21.978
2026-05-02 12:35:21.980 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.12
2026-05-02 12:35:21.981 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=3.03 | totalMs=3.03
2026-05-02 12:35:24.334 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:35:24.334
2026-05-02 12:35:24.344 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-05-02 12:35:24.349 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-05-02 12:35:24.353 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-02 12:35:24.354 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-02 12:35:24.356 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-05-02 12:35:24.362 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=5.91
2026-05-02 12:35:24.362 | step 3 | route=IT_Ticket | empId=55868 | apiMs=28.17 | totalMs=28.17
2026-05-02 12:35:24.363 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:35:24.363
2026-05-02 12:35:24.364 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-02 12:35:24.366 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-02 12:35:24.367 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-02 12:35:24.368 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.71 | totalMs=4.71
2026-05-02 12:37:38.134 | step 1 | route=HW_TicketPost | empId=59989 | query called at=12:37:38.134
2026-05-02 12:37:38.163 | step 2 | route=HW_TicketPost | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=28.51
2026-05-02 12:37:38.164 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=29.45 | totalMs=29.45
2026-05-02 12:37:38.164 | step 1 | route=HW_TicketPost | empId=59989 | query called at=12:37:38.164
2026-05-02 12:37:38.167 | step 2 | route=HW_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-05-02 12:37:38.167 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=2.62 | totalMs=2.62
2026-05-02 12:37:38.168 | step 1 | route=HW_TicketPost | empId=59989 | query called at=12:37:38.168
2026-05-02 12:37:38.169 | step 2 | route=HW_TicketPost | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-05-02 12:37:38.170 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=2.19 | totalMs=2.19
2026-05-02 12:37:38.170 | step 1 | route=HW_TicketPost | empId=59989 | query called at=12:37:38.170
2026-05-02 12:37:38.220 | step 2 | route=HW_TicketPost | empId=59989 | query=hw_ticket_save_proc_kpi | queryMs=49.46
2026-05-02 12:37:38.223 | step 3 | route=HW_TicketPost | empId=59989 | apiMs=52.65 | totalMs=52.65
2026-05-02 12:37:41.007 | step 1 | route=IT_Ticket | empId=59989 | query called at=12:37:41.007
2026-05-02 12:37:41.017 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-05-02 12:37:41.019 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-02 12:37:41.020 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-02 12:37:41.021 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-02 12:37:41.023 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-05-02 12:37:41.029 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=5.75
2026-05-02 12:37:41.029 | step 3 | route=IT_Ticket | empId=59989 | apiMs=22.45 | totalMs=22.45
2026-05-02 12:37:41.030 | step 1 | route=IT_Ticket | empId=59989 | query called at=12:37:41.030
2026-05-02 12:37:41.032 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-02 12:37:41.034 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-05-02 12:37:41.035 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-02 12:37:41.035 | step 3 | route=IT_Ticket | empId=59989 | apiMs=5.23 | totalMs=5.23
2026-05-02 12:40:59.899 | step 5 | route=dashboard | empId=ASA0144 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-02 13:27:34.990 | step 1 | route=IT_Ticket | empId=53679 | query called at=13:27:34.990
2026-05-02 13:27:35.027 | step 2 | route=IT_Ticket | empId=53679 | query=KPI_IT_Ticket_Details_New | queryMs=36.37
2026-05-02 13:27:35.032 | step 2 | route=IT_Ticket | empId=53679 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-02 13:27:35.036 | step 2 | route=IT_Ticket | empId=53679 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-02 13:27:35.040 | step 2 | route=IT_Ticket | empId=53679 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-02 13:27:35.062 | step 2 | route=IT_Ticket | empId=53679 | query=Kpi_it_Ticket_Details | queryMs=22.08
2026-05-02 13:27:35.067 | step 2 | route=IT_Ticket | empId=53679 | query=VMS_Comp_login_proc | queryMs=4.64
2026-05-02 13:27:35.067 | step 3 | route=IT_Ticket | empId=53679 | apiMs=77.04 | totalMs=77.04
2026-05-02 13:27:35.068 | step 1 | route=IT_Ticket | empId=53679 | query called at=13:27:35.068
2026-05-02 13:27:35.083 | step 2 | route=IT_Ticket | empId=53679 | query=Kpi_HW_Ticket_Details | queryMs=14.47
2026-05-02 13:27:35.084 | step 2 | route=IT_Ticket | empId=53679 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-02 13:27:35.085 | step 2 | route=IT_Ticket | empId=53679 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-02 13:27:35.086 | step 3 | route=IT_Ticket | empId=53679 | apiMs=17.56 | totalMs=17.56
2026-05-02 13:32:01.419 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=13:32:01.419
2026-05-02 13:32:01.507 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=86.85
2026-05-02 13:32:01.507 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=87.84 | totalMs=87.84
2026-05-02 13:32:01.846 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:32:01.846
2026-05-02 13:33:14.566 | step 5 | route=dashboard | empId=GRA0250 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-02 13:42:20.084 | step 1 | route=IT_Ticket | empId=63984 | query called at=13:42:20.084
2026-05-02 13:42:20.126 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=41.6
2026-05-02 13:42:20.128 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-05-02 13:42:20.129 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-02 13:42:20.131 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-02 13:42:20.158 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=26.94
2026-05-02 13:42:20.164 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=5.48
2026-05-02 13:42:20.165 | step 3 | route=IT_Ticket | empId=63984 | apiMs=80.92 | totalMs=80.92
2026-05-02 13:42:20.165 | step 1 | route=IT_Ticket | empId=63984 | query called at=13:42:20.165
2026-05-02 13:42:20.184 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=18.52
2026-05-02 13:42:20.185 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-02 13:42:20.187 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-02 13:42:20.187 | step 3 | route=IT_Ticket | empId=63984 | apiMs=21.85 | totalMs=21.85
2026-05-02 13:42:30.359 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=13:42:30.359
2026-05-02 13:42:30.498 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=138.71
2026-05-02 13:42:30.502 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=143.00 | totalMs=143.00
2026-05-02 13:42:34.742 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=13:42:34.742
2026-05-02 13:42:34.791 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=48.27
2026-05-02 13:42:34.795 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=52.79 | totalMs=52.79
2026-05-02 13:44:46.572 | step 1 | route=IT_TicketPost | empId=63984 | query called at=13:44:46.572
2026-05-02 13:44:46.584 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=11.46
2026-05-02 13:44:46.584 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=12.40 | totalMs=12.40
2026-05-02 13:44:46.585 | step 1 | route=IT_TicketPost | empId=63984 | query called at=13:44:46.585
2026-05-02 13:44:46.779 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=193.6
2026-05-02 13:44:46.781 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=196.11 | totalMs=196.11
2026-05-02 13:44:46.781 | step 1 | route=IT_TicketPost | empId=63984 | query called at=13:44:46.781
2026-05-02 13:44:46.783 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-05-02 13:44:46.784 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=2.46 | totalMs=2.46
2026-05-02 13:44:47.033 | step 1 | route=IT_Ticket | empId=63984 | query called at=13:44:47.033
2026-05-02 13:44:47.043 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-05-02 13:44:47.045 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-02 13:44:47.047 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-02 13:44:47.048 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-02 13:44:47.050 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-05-02 13:44:47.051 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=1.2
2026-05-02 13:44:47.052 | step 3 | route=IT_Ticket | empId=63984 | apiMs=18.54 | totalMs=18.54
2026-05-02 13:44:47.052 | step 1 | route=IT_Ticket | empId=63984 | query called at=13:44:47.052
2026-05-02 13:44:47.054 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-02 13:44:47.055 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-02 13:44:47.057 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-02 13:44:47.057 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.60 | totalMs=4.60
2026-05-02 14:12:21.941 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:12:21.941
2026-05-02 14:12:22.056 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=113.91
2026-05-02 14:12:22.057 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=115.14 | totalMs=115.14
2026-05-02 14:12:22.405 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:12:22.405
2026-05-02 14:12:26.356 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=14:12:26.356
2026-05-02 14:12:26.394 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=37.06
2026-05-02 14:12:26.398 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=42.25 | totalMs=42.25
2026-05-02 14:12:26.401 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=14:12:26.401
2026-05-02 14:12:26.406 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.04
2026-05-02 14:12:26.408 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-05-02 14:12:26.409 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-05-02 14:12:26.410 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=8.46 | totalMs=8.46
2026-05-02 14:12:26.636 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=14:12:26.636
2026-05-02 14:12:26.653 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=15.89
2026-05-02 14:12:26.653 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=16.89 | totalMs=16.89
2026-05-02 14:12:26.948 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:12:26.948
2026-05-02 14:19:40.204 | step 1 | route=IT_Ticket | empId=41073 | query called at=14:19:40.204
2026-05-02 14:19:40.284 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=79.56
2026-05-02 14:19:40.297 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=8.89
2026-05-02 14:19:40.301 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-02 14:19:40.304 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-02 14:19:40.338 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=32.98
2026-05-02 14:19:40.354 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=15.83
2026-05-02 14:19:40.354 | step 3 | route=IT_Ticket | empId=41073 | apiMs=150.48 | totalMs=150.48
2026-05-02 14:19:40.355 | step 1 | route=IT_Ticket | empId=41073 | query called at=14:19:40.355
2026-05-02 14:19:40.388 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=32.93
2026-05-02 14:19:40.397 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-05-02 14:19:40.405 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-05-02 14:19:40.406 | step 3 | route=IT_Ticket | empId=41073 | apiMs=50.52 | totalMs=50.52
2026-05-02 14:19:48.363 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=14:19:48.363
2026-05-02 14:19:48.938 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=574.29
2026-05-02 14:19:48.939 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=575.36 | totalMs=575.36
2026-05-02 14:19:50.813 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=14:19:50.813
2026-05-02 14:19:50.841 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=24.85
2026-05-02 14:19:50.844 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=31.13 | totalMs=31.13
2026-05-02 14:20:41.244 | step 1 | route=IT_TicketPost | empId=41073 | query called at=14:20:41.244
2026-05-02 14:20:41.258 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=13.54
2026-05-02 14:20:41.262 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=17.41 | totalMs=17.41
2026-05-02 14:20:41.265 | step 1 | route=IT_TicketPost | empId=41073 | query called at=14:20:41.265
2026-05-02 14:20:41.316 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=48.84
2026-05-02 14:20:41.318 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=53.75 | totalMs=53.75
2026-05-02 14:20:41.319 | step 1 | route=IT_TicketPost | empId=41073 | query called at=14:20:41.319
2026-05-02 14:20:41.321 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-05-02 14:20:41.322 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.66 | totalMs=2.66
2026-05-02 14:20:41.322 | step 1 | route=IT_TicketPost | empId=41073 | query called at=14:20:41.322
2026-05-02 14:20:41.323 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-02 14:20:41.324 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.80 | totalMs=1.80
2026-05-02 14:20:41.569 | step 1 | route=IT_Ticket | empId=41073 | query called at=14:20:41.569
2026-05-02 14:20:41.580 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=11.15
2026-05-02 14:20:41.582 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-02 14:20:41.583 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-02 14:20:41.585 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-02 14:20:41.587 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-02 14:20:41.588 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=1.4
2026-05-02 14:20:41.589 | step 3 | route=IT_Ticket | empId=41073 | apiMs=20.08 | totalMs=20.08
2026-05-02 14:20:41.589 | step 1 | route=IT_Ticket | empId=41073 | query called at=14:20:41.589
2026-05-02 14:20:41.591 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-02 14:20:41.592 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-02 14:20:41.594 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-02 14:20:41.594 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.93 | totalMs=4.93
2026-05-02 14:53:20.022 | step 1 | route=IT_Ticket_Report | empId=63984 | query called at=14:53:20.022
2026-05-02 14:53:20.507 | step 2 | route=IT_Ticket_Report | empId=63984 | query=kpi_it_ticket_report_page_proc | queryMs=484.18
2026-05-02 14:53:20.507 | step 3 | route=IT_Ticket_Report | empId=63984 | apiMs=485.60 | totalMs=485.60
2026-05-02 14:53:20.956 | step 4 | route=pageRenderd | empId=63984 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:53:20.956
2026-05-02 14:53:44.744 | step 1 | route=Ticket_SPOC_Approve | empId=63984 | query called at=14:53:44.744
2026-05-02 14:53:44.788 | step 2 | route=Ticket_SPOC_Approve | empId=63984 | query=IT_TIcket_SPOCApp_Report | queryMs=42.67
2026-05-02 14:53:44.791 | step 3 | route=Ticket_SPOC_Approve | empId=63984 | apiMs=47.13 | totalMs=47.13
2026-05-02 14:53:45.363 | step 4 | route=pageRenderd | empId=63984 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:53:45.363
2026-05-02 14:53:47.253 | step 1 | route=IT_Ticket | empId=63984 | query called at=14:53:47.253
2026-05-02 14:53:47.280 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=26.24
2026-05-02 14:53:47.289 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=5.37
2026-05-02 14:53:47.297 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=5.23
2026-05-02 14:53:47.305 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=5.37
2026-05-02 14:53:47.339 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=34.05
2026-05-02 14:53:47.350 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=10.63
2026-05-02 14:53:47.351 | step 3 | route=IT_Ticket | empId=63984 | apiMs=97.72 | totalMs=97.72
2026-05-02 14:53:47.351 | step 1 | route=IT_Ticket | empId=63984 | query called at=14:53:47.351
2026-05-02 14:53:47.362 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=9.97
2026-05-02 14:53:47.363 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-02 14:53:47.364 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-02 14:53:47.364 | step 3 | route=IT_Ticket | empId=63984 | apiMs=12.97 | totalMs=12.97
2026-05-02 15:24:31.685 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:24:31.685
2026-05-02 15:24:31.769 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=83.99
2026-05-02 15:24:31.782 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=8.76
2026-05-02 15:24:31.790 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=5.41
2026-05-02 15:24:31.803 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-05-02 15:24:31.845 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=41.4
2026-05-02 15:24:31.849 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=3.9
2026-05-02 15:24:31.850 | step 3 | route=IT_Ticket | empId=41073 | apiMs=164.75 | totalMs=164.75
2026-05-02 15:24:31.850 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:24:31.850
2026-05-02 15:24:31.870 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=19.74
2026-05-02 15:24:31.879 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-05-02 15:24:31.887 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-05-02 15:24:31.887 | step 3 | route=IT_Ticket | empId=41073 | apiMs=37.23 | totalMs=37.23
2026-05-02 15:24:41.350 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=15:24:41.350
2026-05-02 15:24:41.796 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=444.92
2026-05-02 15:24:41.796 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=446.20 | totalMs=446.20
2026-05-02 15:24:43.286 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=15:24:43.286
2026-05-02 15:24:43.307 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=19.68
2026-05-02 15:24:43.307 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=20.74 | totalMs=20.74
2026-05-02 15:27:11.510 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:27:11.510
2026-05-02 15:27:11.521 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-05-02 15:27:11.524 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=13.68 | totalMs=13.68
2026-05-02 15:27:11.527 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:27:11.527
2026-05-02 15:27:11.557 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=26.15
2026-05-02 15:27:11.559 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=31.26 | totalMs=31.26
2026-05-02 15:27:11.559 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:27:11.559
2026-05-02 15:27:11.561 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-05-02 15:27:11.561 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.41 | totalMs=2.41
2026-05-02 15:27:11.562 | step 1 | route=IT_TicketPost | empId=41073 | query called at=15:27:11.562
2026-05-02 15:27:11.563 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-05-02 15:27:11.564 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.58 | totalMs=1.58
2026-05-02 15:27:11.791 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:27:11.791
2026-05-02 15:27:11.801 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-05-02 15:27:11.804 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=2.31
2026-05-02 15:27:11.807 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=3.25
2026-05-02 15:27:11.809 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-02 15:27:11.810 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-05-02 15:27:11.814 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=3.73
2026-05-02 15:27:11.815 | step 3 | route=IT_Ticket | empId=41073 | apiMs=23.76 | totalMs=23.76
2026-05-02 15:27:11.815 | step 1 | route=IT_Ticket | empId=41073 | query called at=15:27:11.815
2026-05-02 15:27:11.817 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-02 15:27:11.818 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-02 15:27:11.819 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-02 15:27:11.820 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.47 | totalMs=4.47
2026-05-02 16:08:39.254 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:08:39.254
2026-05-02 16:08:39.287 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=31.96
2026-05-02 16:08:39.288 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-02 16:08:39.290 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-02 16:08:39.291 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-02 16:08:39.310 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=19.16
2026-05-02 16:08:39.315 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=4.31
2026-05-02 16:08:39.315 | step 3 | route=IT_Ticket | empId=21248 | apiMs=61.59 | totalMs=61.59
2026-05-02 16:08:39.316 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:08:39.316
2026-05-02 16:08:39.330 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=13.41
2026-05-02 16:08:39.331 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-02 16:08:39.333 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-02 16:08:39.333 | step 3 | route=IT_Ticket | empId=21248 | apiMs=16.80 | totalMs=16.80
2026-05-02 16:08:47.139 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=16:08:47.139
2026-05-02 16:08:47.652 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=512.28
2026-05-02 16:08:47.653 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=513.55 | totalMs=513.55
2026-05-02 16:08:49.549 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=16:08:49.549
2026-05-02 16:08:49.587 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=36.75
2026-05-02 16:08:49.590 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=40.75 | totalMs=40.75
2026-05-02 16:09:13.437 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:09:13.437
2026-05-02 16:09:13.454 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=16.28
2026-05-02 16:09:13.457 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=20.55 | totalMs=20.55
2026-05-02 16:09:13.460 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:09:13.460
2026-05-02 16:09:13.531 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=67.84
2026-05-02 16:09:13.544 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=83.55 | totalMs=83.55
2026-05-02 16:09:13.544 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:09:13.544
2026-05-02 16:09:13.552 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.41
2026-05-02 16:09:13.553 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=8.57 | totalMs=8.57
2026-05-02 16:09:16.304 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:09:16.304
2026-05-02 16:09:16.315 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-05-02 16:09:16.317 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-02 16:09:16.318 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-02 16:09:16.319 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-02 16:09:16.321 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-05-02 16:09:16.323 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=1.34
2026-05-02 16:09:16.323 | step 3 | route=IT_Ticket | empId=21248 | apiMs=19.34 | totalMs=19.34
2026-05-02 16:09:16.324 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:09:16.324
2026-05-02 16:09:16.325 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-02 16:09:16.327 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-02 16:09:16.328 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-02 16:09:16.328 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.67 | totalMs=4.67
2026-05-02 16:09:52.283 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:09:52.283
2026-05-02 16:09:52.397 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=113.04
2026-05-02 16:09:52.398 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=114.18 | totalMs=114.18
2026-05-02 16:09:53.253 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:09:53.253
2026-05-02 16:09:58.686 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:09:58.686
2026-05-02 16:10:00.246 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=1559.35
2026-05-02 16:10:00.593 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=1,906.90 | totalMs=1,906.90
2026-05-02 16:10:00.596 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:10:00.596
2026-05-02 16:10:00.601 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-05-02 16:10:00.604 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-05-02 16:10:00.606 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-05-02 16:10:00.606 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=9.87 | totalMs=9.87
2026-05-02 16:10:04.014 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:10:04.014
2026-05-02 16:10:04.029 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=14.58
2026-05-02 16:10:04.029 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=15.57 | totalMs=15.57
2026-05-02 16:10:04.753 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:10:04.753
2026-05-02 16:45:18.216 | step 1 | route=IT_Ticket | empId=808 | query called at=16:45:18.216
2026-05-02 16:45:18.254 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=36.96
2026-05-02 16:45:18.258 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-02 16:45:18.262 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-02 16:45:18.263 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-02 16:45:18.305 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_it_Ticket_Details | queryMs=41.85
2026-05-02 16:45:18.309 | step 2 | route=IT_Ticket | empId=808 | query=VMS_Comp_login_proc | queryMs=3.61
2026-05-02 16:45:18.310 | step 3 | route=IT_Ticket | empId=808 | apiMs=93.41 | totalMs=93.41
2026-05-02 16:45:18.310 | step 1 | route=IT_Ticket | empId=808 | query called at=16:45:18.310
2026-05-02 16:45:18.322 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=11.11
2026-05-02 16:45:18.323 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-02 16:45:18.325 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-02 16:45:18.325 | step 3 | route=IT_Ticket | empId=808 | apiMs=14.46 | totalMs=14.46
2026-05-02 16:45:26.405 | step 1 | route=HW_TicketFun | empId= | query called at=16:45:26.405
2026-05-02 16:45:26.415 | step 2 | route=HW_TicketFun | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=9.31
2026-05-02 16:45:26.415 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=10.33 | totalMs=10.33
2026-05-02 16:45:42.223 | step 1 | route=HW_TicketPost | empId=808 | query called at=16:45:42.223
2026-05-02 16:45:42.251 | step 2 | route=HW_TicketPost | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=27.58
2026-05-02 16:45:42.254 | step 3 | route=HW_TicketPost | empId=808 | apiMs=31.36 | totalMs=31.36
2026-05-02 16:45:42.257 | step 1 | route=HW_TicketPost | empId=808 | query called at=16:45:42.257
2026-05-02 16:45:42.261 | step 2 | route=HW_TicketPost | empId=808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-05-02 16:45:42.262 | step 3 | route=HW_TicketPost | empId=808 | apiMs=4.49 | totalMs=4.49
2026-05-02 16:45:42.262 | step 1 | route=HW_TicketPost | empId=808 | query called at=16:45:42.262
2026-05-02 16:45:42.264 | step 2 | route=HW_TicketPost | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-05-02 16:45:42.265 | step 3 | route=HW_TicketPost | empId=808 | apiMs=2.34 | totalMs=2.34
2026-05-02 16:45:42.265 | step 1 | route=HW_TicketPost | empId=808 | query called at=16:45:42.265
2026-05-02 16:45:42.354 | step 2 | route=HW_TicketPost | empId=808 | query=hw_ticket_save_proc_kpi | queryMs=87.82
2026-05-02 16:45:42.355 | step 3 | route=HW_TicketPost | empId=808 | apiMs=90.21 | totalMs=90.21
2026-05-02 16:45:42.578 | step 1 | route=IT_Ticket | empId=808 | query called at=16:45:42.578
2026-05-02 16:45:42.589 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-05-02 16:45:42.590 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-02 16:45:42.591 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-02 16:45:42.593 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-02 16:45:42.594 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-05-02 16:45:42.600 | step 2 | route=IT_Ticket | empId=808 | query=VMS_Comp_login_proc | queryMs=5
2026-05-02 16:45:42.600 | step 3 | route=IT_Ticket | empId=808 | apiMs=21.59 | totalMs=21.59
2026-05-02 16:45:42.601 | step 1 | route=IT_Ticket | empId=808 | query called at=16:45:42.601
2026-05-02 16:45:42.602 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-02 16:45:42.603 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-02 16:45:42.605 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-02 16:45:42.605 | step 3 | route=IT_Ticket | empId=808 | apiMs=4.40 | totalMs=4.40
2026-05-02 17:06:21.484 | step 5 | route=dashboard | empId=GGA0797 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-02 17:27:40.997 | step 5 | route=dashboard | empId=GPM0005 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-02 17:37:28.227 | step 1 | route=IT_Ticket_Report | empId=65386 | query called at=17:37:28.227
2026-05-02 17:37:28.706 | step 2 | route=IT_Ticket_Report | empId=65386 | query=kpi_it_ticket_report_page_proc | queryMs=478.31
2026-05-02 17:37:28.709 | step 3 | route=IT_Ticket_Report | empId=65386 | apiMs=482.12 | totalMs=482.12
2026-05-02 17:37:29.107 | step 4 | route=pageRenderd | empId=65386 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:37:29.107
2026-05-02 18:01:27.243 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:01:27.243
2026-05-02 18:01:27.288 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=44.82
2026-05-02 18:01:27.293 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-02 18:01:27.297 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-02 18:01:27.301 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-02 18:01:27.370 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=68.87
2026-05-02 18:01:27.376 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.66
2026-05-02 18:01:27.376 | step 3 | route=IT_Ticket | empId=57442 | apiMs=133.49 | totalMs=133.49
2026-05-02 18:01:27.377 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:01:27.377
2026-05-02 18:01:27.397 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=19.44
2026-05-02 18:01:27.399 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-02 18:01:27.400 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-02 18:01:27.400 | step 3 | route=IT_Ticket | empId=57442 | apiMs=23.53 | totalMs=23.53
2026-05-02 18:01:39.154 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=18:01:39.154
2026-05-02 18:01:39.449 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=293.75
2026-05-02 18:01:39.453 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=298.43 | totalMs=298.43
2026-05-02 18:01:41.838 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=18:01:41.838
2026-05-02 18:01:41.898 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=58.77
2026-05-02 18:01:41.898 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=59.99 | totalMs=59.99
2026-05-02 18:03:10.431 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:03:10.431
2026-05-02 18:03:10.441 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-05-02 18:03:10.445 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.08 | totalMs=14.08
2026-05-02 18:03:10.448 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:03:10.448
2026-05-02 18:03:10.577 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=126.77
2026-05-02 18:03:10.584 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=136.14 | totalMs=136.14
2026-05-02 18:03:10.584 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:03:10.584
2026-05-02 18:03:10.586 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-05-02 18:03:10.587 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.68 | totalMs=2.68
2026-05-02 18:03:13.373 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:03:13.373
2026-05-02 18:03:13.384 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-05-02 18:03:13.388 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-02 18:03:13.392 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-02 18:03:13.394 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-02 18:03:13.395 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-02 18:03:13.402 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.87
2026-05-02 18:03:13.402 | step 3 | route=IT_Ticket | empId=57442 | apiMs=29.23 | totalMs=29.23
2026-05-02 18:03:13.403 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:03:13.403
2026-05-02 18:03:13.404 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-02 18:03:13.406 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-02 18:03:13.407 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-02 18:03:13.408 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.87 | totalMs=4.87
2026-05-02 18:03:21.151 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=18:03:21.151
2026-05-02 18:03:21.417 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=265.64
2026-05-02 18:03:21.422 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=271.03 | totalMs=271.03
2026-05-02 18:03:23.256 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=18:03:23.256
2026-05-02 18:03:23.268 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-05-02 18:03:23.272 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=15.83 | totalMs=15.83
2026-05-02 18:03:39.046 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:03:39.046
2026-05-02 18:03:39.062 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=15.81
2026-05-02 18:03:39.065 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=19.35 | totalMs=19.35
2026-05-02 18:03:39.068 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:03:39.068
2026-05-02 18:03:39.094 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=23.83
2026-05-02 18:03:39.107 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=38.86 | totalMs=38.86
2026-05-02 18:03:39.107 | step 1 | route=IT_TicketPost | empId=57442 | query called at=18:03:39.107
2026-05-02 18:03:39.115 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.5
2026-05-02 18:03:39.116 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=8.49 | totalMs=8.49
2026-05-02 18:03:40.824 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:03:40.824
2026-05-02 18:03:40.835 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-05-02 18:03:40.837 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-02 18:03:40.838 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-02 18:03:40.840 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-02 18:03:40.841 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-02 18:03:40.843 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=1.41
2026-05-02 18:03:40.844 | step 3 | route=IT_Ticket | empId=57442 | apiMs=19.73 | totalMs=19.73
2026-05-02 18:03:40.844 | step 1 | route=IT_Ticket | empId=57442 | query called at=18:03:40.844
2026-05-02 18:03:40.846 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-02 18:03:40.847 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-02 18:03:40.849 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-02 18:03:40.849 | step 3 | route=IT_Ticket | empId=57442 | apiMs=5.00 | totalMs=5.00
2026-05-02 19:20:43.940 | step 1 | route=IT_Ticket | empId=46973 | query called at=19:20:43.940
2026-05-02 19:20:43.983 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=41.47
2026-05-02 19:20:43.984 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-02 19:20:43.986 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-02 19:20:43.987 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-02 19:20:44.027 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=39.16
2026-05-02 19:20:44.029 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.23
2026-05-02 19:20:44.029 | step 3 | route=IT_Ticket | empId=46973 | apiMs=88.50 | totalMs=88.50
2026-05-02 19:20:44.030 | step 1 | route=IT_Ticket | empId=46973 | query called at=19:20:44.030
2026-05-02 19:20:44.072 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=41.73
2026-05-02 19:20:44.073 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-02 19:20:44.075 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-02 19:20:44.075 | step 3 | route=IT_Ticket | empId=46973 | apiMs=45.20 | totalMs=45.20
2026-05-02 19:20:55.723 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=19:20:55.723
2026-05-02 19:20:55.821 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=97.18
2026-05-02 19:20:55.822 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=98.60 | totalMs=98.60
2026-05-02 19:21:00.953 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=19:21:00.953
2026-05-02 19:21:01.389 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=435.68
2026-05-02 19:21:01.390 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=436.99 | totalMs=436.99
2026-05-02 19:21:07.893 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=19:21:07.893
2026-05-02 19:21:07.904 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-05-02 19:21:07.908 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=14.79 | totalMs=14.79
2026-05-02 19:21:39.824 | step 1 | route=IT_TicketPost | empId=46973 | query called at=19:21:39.824
2026-05-02 19:21:39.836 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.72
2026-05-02 19:21:39.839 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.86 | totalMs=15.86
2026-05-02 19:21:39.843 | step 1 | route=IT_TicketPost | empId=46973 | query called at=19:21:39.843
2026-05-02 19:21:39.898 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=52.43
2026-05-02 19:21:39.901 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=57.84 | totalMs=57.84
2026-05-02 19:21:39.901 | step 1 | route=IT_TicketPost | empId=46973 | query called at=19:21:39.901
2026-05-02 19:21:39.903 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-05-02 19:21:39.904 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.73 | totalMs=2.73
2026-05-02 19:21:39.905 | step 1 | route=IT_TicketPost | empId=46973 | query called at=19:21:39.905
2026-05-02 19:21:39.906 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-05-02 19:21:39.906 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.91 | totalMs=1.91
2026-05-02 19:21:42.863 | step 1 | route=IT_Ticket | empId=46973 | query called at=19:21:42.863
2026-05-02 19:21:42.874 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-05-02 19:21:42.879 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-05-02 19:21:42.883 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-02 19:21:42.884 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-02 19:21:42.886 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-05-02 19:21:42.888 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-02 19:21:42.888 | step 3 | route=IT_Ticket | empId=46973 | apiMs=25.41 | totalMs=25.41
2026-05-02 19:21:42.889 | step 1 | route=IT_Ticket | empId=46973 | query called at=19:21:42.889
2026-05-02 19:21:42.891 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-02 19:21:42.892 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-02 19:21:42.894 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-02 19:21:42.894 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.14 | totalMs=5.14
2026-05-02 19:34:04.808 | step 5 | route=dashboard | empId=GKA0001 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-03 10:38:06.720 | step 1 | route=DesignerTicket | empId=69709 | query called at=10:38:06.720
2026-05-03 10:38:06.815 | step 2 | route=DesignerTicket | empId=69709 | query=Kpi_HW_Ticket_Details | queryMs=94.72
2026-05-03 10:38:06.819 | step 3 | route=DesignerTicket | empId=69709 | apiMs=99.48 | totalMs=99.48
2026-05-03 10:38:06.822 | step 1 | route=DesignerTicket | empId=69709 | query called at=10:38:06.822
2026-05-03 10:38:06.826 | step 2 | route=DesignerTicket | empId=69709 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-03 10:38:06.827 | step 3 | route=DesignerTicket | empId=69709 | apiMs=4.62 | totalMs=4.62
2026-05-03 10:38:06.827 | step 1 | route=DesignerTicket | empId=69709 | query called at=10:38:06.827
2026-05-03 10:38:06.845 | step 2 | route=DesignerTicket | empId=69709 | query=Desginer_Typeof_Works_Master_Proc | queryMs=17.37
2026-05-03 10:38:06.846 | step 3 | route=DesignerTicket | empId=69709 | apiMs=18.40 | totalMs=18.40
2026-05-03 16:11:10.687 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:11:10.687
2026-05-03 16:11:10.770 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=82.38
2026-05-03 16:11:10.779 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=8.34
2026-05-03 16:11:10.780 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-03 16:11:10.796 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=15.09
2026-05-03 16:11:10.899 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=102.68
2026-05-03 16:11:10.906 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=6.21
2026-05-03 16:11:10.906 | step 3 | route=IT_Ticket | empId=6770 | apiMs=219.43 | totalMs=219.43
2026-05-03 16:11:10.907 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:11:10.907
2026-05-03 16:11:10.950 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=43.01
2026-05-03 16:11:10.959 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-05-03 16:11:10.960 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-03 16:11:10.961 | step 3 | route=IT_Ticket | empId=6770 | apiMs=53.74 | totalMs=53.74
2026-05-03 16:11:23.705 | step 1 | route=HW_TicketFun | empId= | query called at=16:11:23.705
2026-05-03 16:11:23.726 | step 2 | route=HW_TicketFun | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=20.28
2026-05-03 16:11:23.729 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=24.32 | totalMs=24.32
2026-05-03 16:11:59.630 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:11:59.630
2026-05-03 16:11:59.658 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=28.15
2026-05-03 16:11:59.662 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=32.15 | totalMs=32.15
2026-05-03 16:11:59.665 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:11:59.665
2026-05-03 16:11:59.670 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.1
2026-05-03 16:11:59.670 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=5.31 | totalMs=5.31
2026-05-03 16:11:59.671 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:11:59.671
2026-05-03 16:11:59.672 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-03 16:11:59.673 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=2.07 | totalMs=2.07
2026-05-03 16:11:59.673 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:11:59.673
2026-05-03 16:11:59.724 | step 2 | route=HW_TicketPost | empId=6770 | query=hw_ticket_save_proc_kpi | queryMs=49.88 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, need toner, 2, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=need toner,@severity=2,@compid=1,@date=03-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-03 16:11:59.731 | step 5 | route=HW_TicketPost | empId=6770 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, need toner, 2, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=need toner,@severity=2,@compid=1,@date=03-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-03 16:11:59.962 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:11:59.962
2026-05-03 16:11:59.972 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-05-03 16:11:59.974 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-05-03 16:11:59.976 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-03 16:11:59.978 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-05-03 16:11:59.979 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-05-03 16:11:59.981 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=1.29
2026-05-03 16:11:59.981 | step 3 | route=IT_Ticket | empId=6770 | apiMs=19.67 | totalMs=19.67
2026-05-03 16:11:59.982 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:11:59.982
2026-05-03 16:11:59.984 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-03 16:11:59.985 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-03 16:11:59.987 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-03 16:11:59.987 | step 3 | route=IT_Ticket | empId=6770 | apiMs=5.07 | totalMs=5.07
2026-05-03 16:12:10.768 | step 1 | route=HW_TicketFun | empId= | query called at=16:12:10.768
2026-05-03 16:12:10.779 | step 2 | route=HW_TicketFun | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=9.99
2026-05-03 16:12:10.782 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.22 | totalMs=14.22
2026-05-03 16:12:18.512 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:12:18.512
2026-05-03 16:12:18.541 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=28.28
2026-05-03 16:12:18.544 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=32.52 | totalMs=32.52
2026-05-03 16:12:18.548 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:12:18.548
2026-05-03 16:12:18.552 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-05-03 16:12:18.552 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=4.83 | totalMs=4.83
2026-05-03 16:12:18.553 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:12:18.553
2026-05-03 16:12:18.555 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-03 16:12:18.555 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=1.95 | totalMs=1.95
2026-05-03 16:12:18.556 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:12:18.556
2026-05-03 16:12:18.558 | step 2 | route=HW_TicketPost | empId=6770 | query=hw_ticket_save_proc_kpi | queryMs=1.96 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, need toner, 1, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=need toner,@severity=1,@compid=1,@date=03-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-03 16:12:18.564 | step 5 | route=HW_TicketPost | empId=6770 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, need toner, 1, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=need toner,@severity=1,@compid=1,@date=03-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-03 16:12:18.792 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:12:18.792
2026-05-03 16:12:18.803 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-05-03 16:12:18.804 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-03 16:12:18.806 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-03 16:12:18.808 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-03 16:12:18.809 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-05-03 16:12:18.811 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=1.28
2026-05-03 16:12:18.811 | step 3 | route=IT_Ticket | empId=6770 | apiMs=18.85 | totalMs=18.85
2026-05-03 16:12:18.812 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:12:18.812
2026-05-03 16:12:18.813 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-03 16:12:18.815 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-03 16:12:18.816 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-03 16:12:18.817 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.90 | totalMs=4.90
2026-05-03 16:12:24.368 | step 1 | route=HW_TicketFun | empId= | query called at=16:12:24.368
2026-05-03 16:12:24.395 | step 2 | route=HW_TicketFun | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=26.96
2026-05-03 16:12:24.399 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=31.41 | totalMs=31.41
2026-05-03 16:12:30.199 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:12:30.199
2026-05-03 16:12:30.228 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=27.85
2026-05-03 16:12:30.231 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=31.94 | totalMs=31.94
2026-05-03 16:12:30.234 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:12:30.234
2026-05-03 16:12:30.238 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-05-03 16:12:30.238 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=4.59 | totalMs=4.59
2026-05-03 16:12:30.239 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:12:30.239
2026-05-03 16:12:30.241 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-03 16:12:30.241 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=1.86 | totalMs=1.86
2026-05-03 16:12:30.242 | step 1 | route=HW_TicketPost | empId=6770 | query called at=16:12:30.242
2026-05-03 16:12:30.244 | step 2 | route=HW_TicketPost | empId=6770 | query=hw_ticket_save_proc_kpi | queryMs=2.1 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, need toner, 3, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=need toner,@severity=3,@compid=1,@date=03-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-03 16:12:30.252 | step 5 | route=HW_TicketPost | empId=6770 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, need toner, 3, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=need toner,@severity=3,@compid=1,@date=03-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-03 16:12:30.484 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:12:30.484
2026-05-03 16:12:30.495 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-05-03 16:12:30.496 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-03 16:12:30.498 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-03 16:12:30.500 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-03 16:12:30.501 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-05-03 16:12:30.503 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=1.3
2026-05-03 16:12:30.503 | step 3 | route=IT_Ticket | empId=6770 | apiMs=19.31 | totalMs=19.31
2026-05-03 16:12:30.504 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:12:30.504
2026-05-03 16:12:30.505 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-03 16:12:30.507 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-03 16:12:30.508 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-03 16:12:30.509 | step 3 | route=IT_Ticket | empId=6770 | apiMs=5.01 | totalMs=5.01
2026-05-03 16:12:37.950 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=16:12:37.950
2026-05-03 16:12:38.063 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=112.16
2026-05-03 16:12:38.063 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=113.27 | totalMs=113.27
2026-05-03 16:12:39.854 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=16:12:39.854
2026-05-03 16:12:39.882 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=27.84
2026-05-03 16:12:39.885 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=31.68 | totalMs=31.68
2026-05-03 16:15:13.333 | step 1 | route=IT_TicketPost | empId=6770 | query called at=16:15:13.333
2026-05-03 16:15:13.360 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=25.65
2026-05-03 16:15:13.363 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=29.66 | totalMs=29.66
2026-05-03 16:15:13.366 | step 1 | route=IT_TicketPost | empId=6770 | query called at=16:15:13.366
2026-05-03 16:15:13.524 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=155.68
2026-05-03 16:15:13.526 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=160.56 | totalMs=160.56
2026-05-03 16:15:13.527 | step 1 | route=IT_TicketPost | empId=6770 | query called at=16:15:13.527
2026-05-03 16:15:13.529 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-05-03 16:15:13.529 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.48 | totalMs=2.48
2026-05-03 16:15:15.245 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:15:15.245
2026-05-03 16:15:15.259 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-05-03 16:15:15.263 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-03 16:15:15.265 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-03 16:15:15.267 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-03 16:15:15.268 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-05-03 16:15:15.270 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=1.52
2026-05-03 16:15:15.271 | step 3 | route=IT_Ticket | empId=6770 | apiMs=25.82 | totalMs=25.82
2026-05-03 16:15:15.271 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:15:15.271
2026-05-03 16:15:15.273 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-05-03 16:15:15.274 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-03 16:15:15.276 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-03 16:15:15.276 | step 3 | route=IT_Ticket | empId=6770 | apiMs=5.11 | totalMs=5.11
2026-05-03 16:25:00.659 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=16:25:00.659
2026-05-03 16:25:00.819 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=159.39
2026-05-03 16:25:00.823 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=164.28 | totalMs=164.28
2026-05-03 16:25:02.663 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=16:25:02.663
2026-05-03 16:25:02.700 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=35.83
2026-05-03 16:25:02.703 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=39.97 | totalMs=39.97
2026-05-03 16:26:06.889 | step 1 | route=IT_TicketPost | empId=6770 | query called at=16:26:06.889
2026-05-03 16:26:06.900 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-05-03 16:26:06.904 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=15.43 | totalMs=15.43
2026-05-03 16:26:06.908 | step 1 | route=IT_TicketPost | empId=6770 | query called at=16:26:06.908
2026-05-03 16:26:06.951 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=40.77
2026-05-03 16:26:06.953 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=45.82 | totalMs=45.82
2026-05-03 16:26:06.954 | step 1 | route=IT_TicketPost | empId=6770 | query called at=16:26:06.954
2026-05-03 16:26:06.956 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-05-03 16:26:06.957 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.71 | totalMs=2.71
2026-05-03 16:26:09.611 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:26:09.611
2026-05-03 16:26:09.622 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-05-03 16:26:09.627 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-03 16:26:09.631 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-03 16:26:09.635 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-03 16:26:09.637 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-03 16:26:09.638 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=1.34
2026-05-03 16:26:09.639 | step 3 | route=IT_Ticket | empId=6770 | apiMs=27.29 | totalMs=27.29
2026-05-03 16:26:09.639 | step 1 | route=IT_Ticket | empId=6770 | query called at=16:26:09.639
2026-05-03 16:26:09.641 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-03 16:26:09.643 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-03 16:26:09.644 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-03 16:26:09.644 | step 3 | route=IT_Ticket | empId=6770 | apiMs=5.06 | totalMs=5.06
2026-05-04 05:37:50.154 | step 5 | route=dashboard | empId=GKA0103 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-04 06:42:59.791 | step 5 | route=dashboard | empId=GGA0965 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-04 09:09:21.604 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:09:21.604
2026-05-04 09:09:21.781 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=176.87
2026-05-04 09:09:21.782 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=178.07 | totalMs=178.07
2026-05-04 09:09:22.568 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:09:22.568
2026-05-04 09:10:20.967 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:10:20.967
2026-05-04 09:10:21.018 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=49.43
2026-05-04 09:10:21.024 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=56.42 | totalMs=56.42
2026-05-04 09:10:21.027 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:10:21.027
2026-05-04 09:10:21.053 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.53
2026-05-04 09:10:21.055 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-04 09:10:21.056 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-04 09:10:21.057 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=29.77 | totalMs=29.77
2026-05-04 09:10:28.254 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:10:28.254
2026-05-04 09:10:28.272 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=17.83
2026-05-04 09:10:28.273 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=18.89 | totalMs=18.89
2026-05-04 09:10:28.838 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:10:28.838
2026-05-04 09:29:49.398 | step 1 | route=IT_Ticket | empId=406 | query called at=09:29:49.398
2026-05-04 09:29:49.457 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=58.96
2026-05-04 09:29:49.462 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-04 09:29:49.466 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-04 09:29:49.470 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-04 09:29:49.546 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=74.99
2026-05-04 09:29:49.552 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=6.18
2026-05-04 09:29:49.553 | step 3 | route=IT_Ticket | empId=406 | apiMs=154.89 | totalMs=154.89
2026-05-04 09:29:49.553 | step 1 | route=IT_Ticket | empId=406 | query called at=09:29:49.553
2026-05-04 09:29:49.590 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=36.51
2026-05-04 09:29:49.609 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=17.84
2026-05-04 09:29:49.620 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=10.61
2026-05-04 09:29:49.620 | step 3 | route=IT_Ticket | empId=406 | apiMs=66.78 | totalMs=66.78
2026-05-04 09:29:54.008 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=09:29:54.008
2026-05-04 09:29:54.208 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=199.64
2026-05-04 09:29:54.209 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=200.79 | totalMs=200.79
2026-05-04 09:29:55.717 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=09:29:55.717
2026-05-04 09:29:55.772 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=53.85
2026-05-04 09:29:55.775 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=57.48 | totalMs=57.48
2026-05-04 09:30:31.658 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=09:30:31.658
2026-05-04 09:30:31.680 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=20.98
2026-05-04 09:30:31.683 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=25.17 | totalMs=25.17
2026-05-04 09:30:33.385 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=09:30:33.385
2026-05-04 09:30:33.428 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=42.54
2026-05-04 09:30:33.431 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=46.50 | totalMs=46.50
2026-05-04 09:31:03.089 | step 1 | route=IT_Ticket | empId=406 | query called at=09:31:03.089
2026-05-04 09:31:03.105 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=15.09
2026-05-04 09:31:03.110 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-04 09:31:03.113 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-04 09:31:03.117 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-04 09:31:03.119 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-05-04 09:31:03.125 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.75
2026-05-04 09:31:03.126 | step 3 | route=IT_Ticket | empId=406 | apiMs=36.62 | totalMs=36.62
2026-05-04 09:31:03.126 | step 1 | route=IT_Ticket | empId=406 | query called at=09:31:03.126
2026-05-04 09:31:03.128 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-04 09:31:03.129 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-04 09:31:03.167 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=37.26
2026-05-04 09:31:03.167 | step 3 | route=IT_Ticket | empId=406 | apiMs=40.85 | totalMs=40.85
2026-05-04 09:31:07.593 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=09:31:07.593
2026-05-04 09:31:07.777 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=183.67
2026-05-04 09:31:07.777 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=184.58 | totalMs=184.58
2026-05-04 09:31:08.887 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=09:31:08.887
2026-05-04 09:31:08.899 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-05-04 09:31:08.901 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=14.74 | totalMs=14.74
2026-05-04 09:31:24.098 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:31:24.098
2026-05-04 09:31:24.109 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-05-04 09:31:24.112 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.87 | totalMs=13.87
2026-05-04 09:31:24.115 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:31:24.115
2026-05-04 09:31:24.816 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=698.19
2026-05-04 09:31:24.872 | step 3 | route=IT_TicketPost | empId=406 | apiMs=757.26 | totalMs=757.26
2026-05-04 09:31:24.873 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:31:24.873
2026-05-04 09:31:24.875 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-05-04 09:31:24.875 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.50 | totalMs=2.50
2026-05-04 09:31:24.876 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:31:24.876
2026-05-04 09:31:24.877 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-05-04 09:31:24.877 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.49 | totalMs=1.49
2026-05-04 09:31:27.854 | step 1 | route=IT_Ticket | empId=406 | query called at=09:31:27.854
2026-05-04 09:31:27.865 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-05-04 09:31:27.866 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-04 09:31:27.875 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-05-04 09:31:27.876 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-05-04 09:31:27.878 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-05-04 09:31:27.883 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=4.98
2026-05-04 09:31:27.883 | step 3 | route=IT_Ticket | empId=406 | apiMs=29.44 | totalMs=29.44
2026-05-04 09:31:27.884 | step 1 | route=IT_Ticket | empId=406 | query called at=09:31:27.884
2026-05-04 09:31:27.885 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-04 09:31:27.887 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-04 09:31:27.888 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-05-04 09:31:27.888 | step 3 | route=IT_Ticket | empId=406 | apiMs=3.94 | totalMs=3.94
2026-05-04 09:36:50.473 | step 1 | route=IT_Ticket | empId=34771 | query called at=09:36:50.473
2026-05-04 09:36:50.523 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=48.93
2026-05-04 09:36:50.531 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=7.79
2026-05-04 09:36:50.540 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-05-04 09:36:50.543 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=3.3
2026-05-04 09:36:50.545 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-05-04 09:36:50.549 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=3.88
2026-05-04 09:36:50.549 | step 3 | route=IT_Ticket | empId=34771 | apiMs=76.06 | totalMs=76.06
2026-05-04 09:36:50.550 | step 1 | route=IT_Ticket | empId=34771 | query called at=09:36:50.550
2026-05-04 09:36:50.609 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=58.26
2026-05-04 09:36:50.624 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=14.95
2026-05-04 09:36:50.640 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=15.8
2026-05-04 09:36:50.641 | step 3 | route=IT_Ticket | empId=34771 | apiMs=90.63 | totalMs=90.63
2026-05-04 09:36:56.427 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=09:36:56.427
2026-05-04 09:36:56.693 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=265.04
2026-05-04 09:36:56.696 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=268.95 | totalMs=268.95
2026-05-04 09:36:58.716 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=09:36:58.716
2026-05-04 09:36:58.744 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=28.19
2026-05-04 09:36:58.747 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=31.87 | totalMs=31.87
2026-05-04 09:39:12.454 | step 1 | route=IT_TicketPost | empId=34771 | query called at=09:39:12.454
2026-05-04 09:39:12.472 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=17.04
2026-05-04 09:39:12.476 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=21.44 | totalMs=21.44
2026-05-04 09:39:12.479 | step 1 | route=IT_TicketPost | empId=34771 | query called at=09:39:12.479
2026-05-04 09:39:12.497 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=15.24
2026-05-04 09:39:12.502 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=22.91 | totalMs=22.91
2026-05-04 09:39:12.502 | step 1 | route=IT_TicketPost | empId=34771 | query called at=09:39:12.502
2026-05-04 09:39:12.540 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=36.78
2026-05-04 09:39:12.540 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=37.91 | totalMs=37.91
2026-05-04 09:39:14.619 | step 1 | route=IT_Ticket | empId=34771 | query called at=09:39:14.619
2026-05-04 09:39:14.632 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-05-04 09:39:14.642 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=6.53
2026-05-04 09:39:14.652 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=7.14
2026-05-04 09:39:14.653 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-04 09:39:14.654 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-05-04 09:39:14.668 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=13.32
2026-05-04 09:39:14.669 | step 3 | route=IT_Ticket | empId=34771 | apiMs=49.87 | totalMs=49.87
2026-05-04 09:39:14.669 | step 1 | route=IT_Ticket | empId=34771 | query called at=09:39:14.669
2026-05-04 09:39:14.675 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=5.45
2026-05-04 09:39:14.676 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-04 09:39:14.677 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-05-04 09:39:14.678 | step 3 | route=IT_Ticket | empId=34771 | apiMs=8.45 | totalMs=8.45
2026-05-04 09:41:14.789 | step 5 | route=dashboard | empId=ASA0171 | action=Login Page - ERROR | error => Cannot use object of type Illuminate\Http\RedirectResponse as array
2026-05-04 09:44:10.905 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=09:44:10.905
2026-05-04 09:44:10.972 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=66.87
2026-05-04 09:44:10.976 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=71.02 | totalMs=71.02
2026-05-04 09:44:11.946 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:44:11.946
2026-05-04 09:44:21.179 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=09:44:21.179
2026-05-04 09:44:21.254 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=74.41
2026-05-04 09:44:21.263 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=1.42
2026-05-04 09:44:21.276 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=97.83 | totalMs=97.83
2026-05-04 09:44:21.279 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=09:44:21.279
2026-05-04 09:44:21.313 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.14
2026-05-04 09:44:21.315 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-04 09:44:21.316 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-05-04 09:44:21.317 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=37.26 | totalMs=37.26
2026-05-04 09:44:23.298 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=09:44:23.298
2026-05-04 09:44:23.303 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.13
2026-05-04 09:44:23.305 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-04 09:44:23.306 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-05-04 09:44:23.307 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=8.49 | totalMs=8.49
2026-05-04 09:44:24.589 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=09:44:24.589
2026-05-04 09:44:24.612 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=22.81
2026-05-04 09:44:24.613 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=23.93 | totalMs=23.93
2026-05-04 09:44:25.001 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:44:25.001
2026-05-04 09:52:25.248 | step 5 | route=dashboard | empId=GRA0289 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-04 10:05:14.820 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:05:14.820
2026-05-04 10:05:14.894 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=73.06
2026-05-04 10:05:14.911 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=13.16
2026-05-04 10:05:14.921 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=7.14
2026-05-04 10:05:14.929 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=5.65
2026-05-04 10:05:14.974 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=44.31
2026-05-04 10:05:14.987 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=12.88
2026-05-04 10:05:14.988 | step 3 | route=IT_Ticket | empId=51120 | apiMs=167.44 | totalMs=167.44
2026-05-04 10:05:14.988 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:05:14.988
2026-05-04 10:05:15.015 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=26.12
2026-05-04 10:05:15.024 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.37
2026-05-04 10:05:15.032 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-05-04 10:05:15.032 | step 3 | route=IT_Ticket | empId=51120 | apiMs=44.09 | totalMs=44.09
2026-05-04 10:06:40.564 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:06:40.564
2026-05-04 10:06:41.134 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=569.88
2026-05-04 10:06:41.138 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=574.04 | totalMs=574.04
2026-05-04 10:06:43.618 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:06:43.618
2026-05-04 10:06:43.744 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=123.23
2026-05-04 10:06:43.747 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=129.18 | totalMs=129.18
2026-05-04 10:07:15.716 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:07:15.716
2026-05-04 10:07:15.727 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-05-04 10:07:15.730 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.54 | totalMs=14.54
2026-05-04 10:07:15.733 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:07:15.733
2026-05-04 10:07:15.787 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=51.22
2026-05-04 10:07:15.790 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=56.43 | totalMs=56.43
2026-05-04 10:07:15.790 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:07:15.790
2026-05-04 10:07:15.792 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-05-04 10:07:15.793 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.51 | totalMs=2.51
2026-05-04 10:07:17.761 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:07:17.761
2026-05-04 10:07:17.773 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.47
2026-05-04 10:07:17.775 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-04 10:07:17.776 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-04 10:07:17.778 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-04 10:07:17.779 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-04 10:07:17.786 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=6.09
2026-05-04 10:07:17.786 | step 3 | route=IT_Ticket | empId=51120 | apiMs=25.81 | totalMs=25.81
2026-05-04 10:07:17.787 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:07:17.787
2026-05-04 10:07:17.789 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-04 10:07:17.790 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-04 10:07:17.791 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-04 10:07:17.792 | step 3 | route=IT_Ticket | empId=51120 | apiMs=4.84 | totalMs=4.84
2026-05-04 10:35:08.737 | step 1 | route=IT_Ticket | empId=40313 | query called at=10:35:08.737
2026-05-04 10:35:08.780 | step 2 | route=IT_Ticket | empId=40313 | query=KPI_IT_Ticket_Details_New | queryMs=42.82
2026-05-04 10:35:08.782 | step 2 | route=IT_Ticket | empId=40313 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-04 10:35:08.783 | step 2 | route=IT_Ticket | empId=40313 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-04 10:35:08.785 | step 2 | route=IT_Ticket | empId=40313 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-04 10:35:08.815 | step 2 | route=IT_Ticket | empId=40313 | query=Kpi_it_Ticket_Details | queryMs=29.71
2026-05-04 10:35:08.816 | step 2 | route=IT_Ticket | empId=40313 | query=VMS_Comp_login_proc | queryMs=0.86
2026-05-04 10:35:08.817 | step 3 | route=IT_Ticket | empId=40313 | apiMs=79.90 | totalMs=79.90
2026-05-04 10:35:08.817 | step 1 | route=IT_Ticket | empId=40313 | query called at=10:35:08.817
2026-05-04 10:35:08.838 | step 2 | route=IT_Ticket | empId=40313 | query=Kpi_HW_Ticket_Details | queryMs=20.12
2026-05-04 10:35:08.839 | step 2 | route=IT_Ticket | empId=40313 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-04 10:35:08.840 | step 2 | route=IT_Ticket | empId=40313 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-05-04 10:35:08.841 | step 3 | route=IT_Ticket | empId=40313 | apiMs=23.26 | totalMs=23.26
2026-05-04 10:36:59.374 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:36:59.374
2026-05-04 10:36:59.507 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=132.38
2026-05-04 10:36:59.511 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=136.82 | totalMs=136.82
2026-05-04 10:37:00.510 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:37:00.510
2026-05-04 10:37:02.988 | step 1 | route=IT_Ticket | empId=69006 | query called at=10:37:02.988
2026-05-04 10:37:03.002 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-05-04 10:37:03.007 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-04 10:37:03.011 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-04 10:37:03.013 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-04 10:37:03.015 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-05-04 10:37:03.020 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=5.52
2026-05-04 10:37:03.021 | step 3 | route=IT_Ticket | empId=69006 | apiMs=33.11 | totalMs=33.11
2026-05-04 10:37:03.021 | step 1 | route=IT_Ticket | empId=69006 | query called at=10:37:03.021
2026-05-04 10:37:03.023 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-04 10:37:03.025 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.55
2026-05-04 10:37:03.027 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-04 10:37:03.027 | step 3 | route=IT_Ticket | empId=69006 | apiMs=5.36 | totalMs=5.36
2026-05-04 10:37:18.421 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:37:18.421
2026-05-04 10:37:18.474 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=52.74
2026-05-04 10:37:18.508 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=20.86
2026-05-04 10:37:18.514 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=93.63 | totalMs=93.63
2026-05-04 10:37:18.517 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:37:18.517
2026-05-04 10:37:18.519 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-05-04 10:37:18.521 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-04 10:37:18.522 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-05-04 10:37:18.522 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.19 | totalMs=5.19
2026-05-04 10:37:20.269 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=10:37:20.269
2026-05-04 10:37:20.271 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-05-04 10:37:20.277 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-04 10:37:20.281 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-04 10:37:20.284 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=15.00 | totalMs=15.00
2026-05-04 10:37:21.290 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=10:37:21.290
2026-05-04 10:37:21.324 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.32
2026-05-04 10:37:21.324 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.46 | totalMs=34.46
2026-05-04 10:37:22.007 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:37:22.007
2026-05-04 10:37:22.764 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69006 | query called at=10:37:22.764
2026-05-04 10:37:23.071 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=305.93
2026-05-04 10:37:23.072 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69006 | apiMs=307.20 | totalMs=307.20
2026-05-04 10:37:26.067 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query called at=10:37:26.067
2026-05-04 10:37:26.098 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=29.91
2026-05-04 10:37:26.101 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69006 | apiMs=33.95 | totalMs=33.95
2026-05-04 10:38:27.564 | step 1 | route=IT_TicketPost | empId=69006 | query called at=10:38:27.564
2026-05-04 10:38:27.574 | step 2 | route=IT_TicketPost | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-05-04 10:38:27.574 | step 3 | route=IT_TicketPost | empId=69006 | apiMs=10.22 | totalMs=10.22
2026-05-04 10:38:27.575 | step 1 | route=IT_TicketPost | empId=69006 | query called at=10:38:27.575
2026-05-04 10:38:27.622 | step 2 | route=IT_TicketPost | empId=69006 | query=IT_Ticket_Save_SPOC | queryMs=46.61
2026-05-04 10:38:27.624 | step 3 | route=IT_TicketPost | empId=69006 | apiMs=49.14 | totalMs=49.14
2026-05-04 10:38:27.624 | step 1 | route=IT_TicketPost | empId=69006 | query called at=10:38:27.624
2026-05-04 10:38:27.626 | step 2 | route=IT_TicketPost | empId=69006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-05-04 10:38:27.626 | step 3 | route=IT_TicketPost | empId=69006 | apiMs=2.06 | totalMs=2.06
2026-05-04 10:38:27.938 | step 1 | route=IT_Ticket | empId=69006 | query called at=10:38:27.938
2026-05-04 10:38:27.948 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-05-04 10:38:27.950 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-04 10:38:27.951 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-04 10:38:27.953 | step 2 | route=IT_Ticket | empId=69006 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-04 10:38:27.954 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-05-04 10:38:27.956 | step 2 | route=IT_Ticket | empId=69006 | query=VMS_Comp_login_proc | queryMs=1.07
2026-05-04 10:38:27.956 | step 3 | route=IT_Ticket | empId=69006 | apiMs=18.35 | totalMs=18.35
2026-05-04 10:38:27.957 | step 1 | route=IT_Ticket | empId=69006 | query called at=10:38:27.957
2026-05-04 10:38:27.958 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-04 10:38:27.959 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-04 10:38:27.961 | step 2 | route=IT_Ticket | empId=69006 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-04 10:38:27.961 | step 3 | route=IT_Ticket | empId=69006 | apiMs=4.31 | totalMs=4.31
2026-05-04 10:56:28.497 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:56:28.497
2026-05-04 10:56:28.541 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=43.61
2026-05-04 10:56:28.543 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-05-04 10:56:28.545 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-04 10:56:28.546 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-04 10:56:28.576 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=29
2026-05-04 10:56:28.577 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=1.21
2026-05-04 10:56:28.578 | step 3 | route=IT_Ticket | empId=44319 | apiMs=80.57 | totalMs=80.57
2026-05-04 10:56:28.578 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:56:28.578
2026-05-04 10:56:28.598 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=18.91
2026-05-04 10:56:28.599 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-04 10:56:28.601 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-04 10:56:28.601 | step 3 | route=IT_Ticket | empId=44319 | apiMs=22.74 | totalMs=22.74
2026-05-04 10:56:38.538 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=10:56:38.538
2026-05-04 10:56:38.703 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=164.59
2026-05-04 10:56:38.704 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=165.83 | totalMs=165.83
2026-05-04 10:56:41.421 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=10:56:41.421
2026-05-04 10:56:41.435 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=12.58
2026-05-04 10:56:41.435 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=13.62 | totalMs=13.62
2026-05-04 10:57:56.158 | step 1 | route=IT_TicketPost | empId=44319 | query called at=10:57:56.158
2026-05-04 10:57:56.169 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-05-04 10:57:56.169 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=11.47 | totalMs=11.47
2026-05-04 10:57:56.170 | step 1 | route=IT_TicketPost | empId=44319 | query called at=10:57:56.170
2026-05-04 10:57:56.200 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=29.82
2026-05-04 10:57:56.202 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=32.32 | totalMs=32.32
2026-05-04 10:57:56.203 | step 1 | route=IT_TicketPost | empId=44319 | query called at=10:57:56.203
2026-05-04 10:57:56.227 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.91
2026-05-04 10:57:56.228 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=24.84 | totalMs=24.84
2026-05-04 10:57:58.142 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:57:58.142
2026-05-04 10:57:58.154 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-05-04 10:57:58.156 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-04 10:57:58.157 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-04 10:57:58.159 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-04 10:57:58.161 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-05-04 10:57:58.162 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=1.39
2026-05-04 10:57:58.163 | step 3 | route=IT_Ticket | empId=44319 | apiMs=20.25 | totalMs=20.25
2026-05-04 10:57:58.163 | step 1 | route=IT_Ticket | empId=44319 | query called at=10:57:58.163
2026-05-04 10:57:58.165 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-04 10:57:58.167 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-04 10:57:58.168 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-04 10:57:58.169 | step 3 | route=IT_Ticket | empId=44319 | apiMs=5.26 | totalMs=5.26
2026-05-04 11:02:02.887 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:02:02.887
2026-05-04 11:02:02.933 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=45.71
2026-05-04 11:02:02.935 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-04 11:02:02.937 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-04 11:02:02.939 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-04 11:02:02.964 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=24.96
2026-05-04 11:02:02.970 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=5.01
2026-05-04 11:02:02.970 | step 3 | route=IT_Ticket | empId=41332 | apiMs=83.10 | totalMs=83.10
2026-05-04 11:02:02.971 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:02:02.971
2026-05-04 11:02:02.989 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=17.61
2026-05-04 11:02:02.990 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-04 11:02:02.995 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=4.86
2026-05-04 11:02:02.996 | step 3 | route=IT_Ticket | empId=41332 | apiMs=25.09 | totalMs=25.09
2026-05-04 11:02:49.142 | step 1 | route=HW_TicketFun | empId= | query called at=11:02:49.142
2026-05-04 11:02:49.153 | step 2 | route=HW_TicketFun | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=10.23
2026-05-04 11:02:49.154 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.51 | totalMs=11.51
2026-05-04 11:03:59.335 | step 1 | route=HW_TicketPost | empId=41332 | query called at=11:03:59.335
2026-05-04 11:03:59.373 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=37.41
2026-05-04 11:03:59.377 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=41.41 | totalMs=41.41
2026-05-04 11:03:59.380 | step 1 | route=HW_TicketPost | empId=41332 | query called at=11:03:59.380
2026-05-04 11:03:59.417 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=34.18
2026-05-04 11:03:59.417 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=37.41 | totalMs=37.41
2026-05-04 11:03:59.418 | step 1 | route=HW_TicketPost | empId=41332 | query called at=11:03:59.418
2026-05-04 11:03:59.426 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=7.65
2026-05-04 11:03:59.426 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=8.40 | totalMs=8.40
2026-05-04 11:03:59.427 | step 1 | route=HW_TicketPost | empId=41332 | query called at=11:03:59.427
2026-05-04 11:03:59.538 | step 2 | route=HW_TicketPost | empId=41332 | query=hw_ticket_save_proc_kpi | queryMs=110.95 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (M RUBAVANAN/GKA0450, 4, Printer, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=M RUBAVANAN/GKA0450,@type_iss=4,@issue_Describ=Printer,@severity=1,@compid=2,@date=04-May-2026,@Emplno=41332,@filepath=,@filepath2=,@mod_id=1)
2026-05-04 11:03:59.555 | step 5 | route=HW_TicketPost | empId=41332 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (M RUBAVANAN/GKA0450, 4, Printer, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=M RUBAVANAN/GKA0450,@type_iss=4,@issue_Describ=Printer,@severity=1,@compid=2,@date=04-May-2026,@Emplno=41332,@filepath=,@filepath2=,@mod_id=1)
2026-05-04 11:03:59.781 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:03:59.781
2026-05-04 11:03:59.800 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=17.69
2026-05-04 11:03:59.810 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-05-04 11:03:59.820 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-05-04 11:03:59.829 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=8.02
2026-05-04 11:03:59.838 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=8.15
2026-05-04 11:03:59.852 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=13.89
2026-05-04 11:03:59.853 | step 3 | route=IT_Ticket | empId=41332 | apiMs=71.41 | totalMs=71.41
2026-05-04 11:03:59.854 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:03:59.854
2026-05-04 11:03:59.861 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=6.82
2026-05-04 11:03:59.870 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=8.34
2026-05-04 11:03:59.880 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=10.16
2026-05-04 11:03:59.881 | step 3 | route=IT_Ticket | empId=41332 | apiMs=27.40 | totalMs=27.40
2026-05-04 11:04:11.535 | step 1 | route=HW_TicketFun | empId= | query called at=11:04:11.535
2026-05-04 11:04:11.546 | step 2 | route=HW_TicketFun | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=10.02
2026-05-04 11:04:11.549 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.66 | totalMs=13.66
2026-05-04 11:04:28.473 | step 1 | route=HW_TicketPost | empId=41332 | query called at=11:04:28.473
2026-05-04 11:04:28.500 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=27.07
2026-05-04 11:04:28.504 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=31.27 | totalMs=31.27
2026-05-04 11:04:28.507 | step 1 | route=HW_TicketPost | empId=41332 | query called at=11:04:28.507
2026-05-04 11:04:28.512 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.06
2026-05-04 11:04:28.512 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=5.34 | totalMs=5.34
2026-05-04 11:04:28.513 | step 1 | route=HW_TicketPost | empId=41332 | query called at=11:04:28.513
2026-05-04 11:04:28.515 | step 2 | route=HW_TicketPost | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-04 11:04:28.515 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=1.99 | totalMs=1.99
2026-05-04 11:04:28.515 | step 1 | route=HW_TicketPost | empId=41332 | query called at=11:04:28.515
2026-05-04 11:04:29.135 | step 2 | route=HW_TicketPost | empId=41332 | query=hw_ticket_save_proc_kpi | queryMs=619.25
2026-05-04 11:04:29.138 | step 3 | route=HW_TicketPost | empId=41332 | apiMs=622.58 | totalMs=622.58
2026-05-04 11:04:30.398 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:04:30.398
2026-05-04 11:04:30.409 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-05-04 11:04:30.413 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-04 11:04:30.417 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-04 11:04:30.418 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-04 11:04:30.419 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-05-04 11:04:30.423 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=3.44
2026-05-04 11:04:30.424 | step 3 | route=IT_Ticket | empId=41332 | apiMs=25.50 | totalMs=25.50
2026-05-04 11:04:30.424 | step 1 | route=IT_Ticket | empId=41332 | query called at=11:04:30.424
2026-05-04 11:04:30.426 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-04 11:04:30.427 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-04 11:04:30.428 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-04 11:04:30.428 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.01 | totalMs=4.01
2026-05-04 11:07:59.736 | step 1 | route=IT_Ticket | empId=253 | query called at=11:07:59.736
2026-05-04 11:07:59.747 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-05-04 11:07:59.749 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-04 11:07:59.750 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-04 11:07:59.752 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-04 11:07:59.754 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-05-04 11:07:59.756 | step 2 | route=IT_Ticket | empId=253 | query=VMS_Comp_login_proc | queryMs=1.68
2026-05-04 11:07:59.756 | step 3 | route=IT_Ticket | empId=253 | apiMs=19.75 | totalMs=19.75
2026-05-04 11:07:59.757 | step 1 | route=IT_Ticket | empId=253 | query called at=11:07:59.757
2026-05-04 11:07:59.758 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-04 11:07:59.760 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-04 11:07:59.761 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-04 11:07:59.762 | step 3 | route=IT_Ticket | empId=253 | apiMs=4.79 | totalMs=4.79
2026-05-04 11:08:27.219 | step 1 | route=Ticket_Entry_SPOC_Module | empId=253 | query called at=11:08:27.219
2026-05-04 11:08:27.362 | step 2 | route=Ticket_Entry_SPOC_Module | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=142.36
2026-05-04 11:08:27.363 | step 3 | route=Ticket_Entry_SPOC_Module | empId=253 | apiMs=143.52 | totalMs=143.52
2026-05-04 11:08:52.761 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=253 | query called at=11:08:52.761
2026-05-04 11:08:52.774 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-05-04 11:08:52.777 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=253 | apiMs=15.61 | totalMs=15.61
2026-05-04 11:12:37.443 | step 1 | route=IT_Ticket_Report | empId=253 | query called at=11:12:37.443
2026-05-04 11:12:37.903 | step 2 | route=IT_Ticket_Report | empId=253 | query=kpi_it_ticket_report_page_proc | queryMs=458.9
2026-05-04 11:12:37.907 | step 3 | route=IT_Ticket_Report | empId=253 | apiMs=463.22 | totalMs=463.22
2026-05-04 11:12:39.758 | step 4 | route=pageRenderd | empId=253 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:12:39.758
2026-05-04 11:12:41.941 | step 1 | route=IT_Ticket | empId=253 | query called at=11:12:41.941
2026-05-04 11:12:41.951 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-05-04 11:12:41.955 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-04 11:12:41.959 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-04 11:12:41.963 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-04 11:12:41.981 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_it_Ticket_Details | queryMs=17.33
2026-05-04 11:12:41.982 | step 2 | route=IT_Ticket | empId=253 | query=VMS_Comp_login_proc | queryMs=1
2026-05-04 11:12:41.982 | step 3 | route=IT_Ticket | empId=253 | apiMs=41.41 | totalMs=41.41
2026-05-04 11:12:41.983 | step 1 | route=IT_Ticket | empId=253 | query called at=11:12:41.983
2026-05-04 11:12:41.995 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=12.08
2026-05-04 11:12:41.997 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-04 11:12:41.998 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-04 11:12:41.998 | step 3 | route=IT_Ticket | empId=253 | apiMs=15.09 | totalMs=15.09
2026-05-04 11:13:10.719 | step 1 | route=IT_Ticket | empId=10787 | query called at=11:13:10.719
2026-05-04 11:13:10.730 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-05-04 11:13:10.735 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-05-04 11:13:10.739 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-04 11:13:10.743 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-04 11:13:10.744 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-05-04 11:13:10.746 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=1.28
2026-05-04 11:13:10.747 | step 3 | route=IT_Ticket | empId=10787 | apiMs=27.42 | totalMs=27.42
2026-05-04 11:13:10.747 | step 1 | route=IT_Ticket | empId=10787 | query called at=11:13:10.747
2026-05-04 11:13:10.749 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-04 11:13:10.750 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-04 11:13:10.751 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-04 11:13:10.752 | step 3 | route=IT_Ticket | empId=10787 | apiMs=4.53 | totalMs=4.53
2026-05-04 11:13:43.432 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10787 | query called at=11:13:43.432
2026-05-04 11:13:44.124 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=691.83
2026-05-04 11:13:44.125 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10787 | apiMs=693.03 | totalMs=693.03
2026-05-04 11:13:52.595 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query called at=11:13:52.595
2026-05-04 11:13:52.624 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=28.33
2026-05-04 11:13:52.624 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10787 | apiMs=29.48 | totalMs=29.48
2026-05-04 11:14:07.249 | step 1 | route=IT_TicketPost | empId=10787 | query called at=11:14:07.249
2026-05-04 11:14:07.260 | step 2 | route=IT_TicketPost | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-05-04 11:14:07.260 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=11.02 | totalMs=11.02
2026-05-04 11:14:07.261 | step 1 | route=IT_TicketPost | empId=10787 | query called at=11:14:07.261
2026-05-04 11:14:07.290 | step 2 | route=IT_TicketPost | empId=10787 | query=IT_Ticket_Save_SPOC | queryMs=28.84
2026-05-04 11:14:07.292 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=31.66 | totalMs=31.66
2026-05-04 11:14:07.293 | step 1 | route=IT_TicketPost | empId=10787 | query called at=11:14:07.293
2026-05-04 11:14:07.295 | step 2 | route=IT_TicketPost | empId=10787 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-04 11:14:07.296 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=2.73 | totalMs=2.73
2026-05-04 11:14:07.296 | step 1 | route=IT_TicketPost | empId=10787 | query called at=11:14:07.296
2026-05-04 11:14:07.298 | step 2 | route=IT_TicketPost | empId=10787 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-04 11:14:07.298 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=1.70 | totalMs=1.70
2026-05-04 11:14:09.644 | step 1 | route=IT_Ticket | empId=10787 | query called at=11:14:09.644
2026-05-04 11:14:09.664 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=16.76
2026-05-04 11:14:09.673 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=5.39
2026-05-04 11:14:09.681 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-05-04 11:14:09.690 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-05-04 11:14:09.698 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=8.29
2026-05-04 11:14:09.707 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=8.31
2026-05-04 11:14:09.708 | step 3 | route=IT_Ticket | empId=10787 | apiMs=63.15 | totalMs=63.15
2026-05-04 11:14:09.708 | step 1 | route=IT_Ticket | empId=10787 | query called at=11:14:09.708
2026-05-04 11:14:09.716 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=7.17
2026-05-04 11:14:09.724 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-05-04 11:14:09.733 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-05-04 11:14:09.733 | step 3 | route=IT_Ticket | empId=10787 | apiMs=24.93 | totalMs=24.93
2026-05-04 11:14:10.155 | step 1 | route=Ticket_Entry_SPOC_Module | empId=253 | query called at=11:14:10.155
2026-05-04 11:14:10.348 | step 2 | route=Ticket_Entry_SPOC_Module | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=192.78
2026-05-04 11:14:10.349 | step 3 | route=Ticket_Entry_SPOC_Module | empId=253 | apiMs=193.88 | totalMs=193.88
2026-05-04 11:14:13.565 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=253 | query called at=11:14:13.565
2026-05-04 11:14:13.614 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=48.05
2026-05-04 11:14:13.617 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=253 | apiMs=51.68 | totalMs=51.68
2026-05-04 11:14:32.923 | step 1 | route=IT_Ticket | empId=61023 | query called at=11:14:32.923
2026-05-04 11:14:32.933 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-05-04 11:14:32.935 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-04 11:14:32.936 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-04 11:14:32.938 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-04 11:14:32.939 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-05-04 11:14:32.941 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=1.16
2026-05-04 11:14:32.941 | step 3 | route=IT_Ticket | empId=61023 | apiMs=17.70 | totalMs=17.70
2026-05-04 11:14:32.942 | step 1 | route=IT_Ticket | empId=61023 | query called at=11:14:32.942
2026-05-04 11:14:32.943 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-04 11:14:32.944 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-04 11:14:32.946 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-04 11:14:32.946 | step 3 | route=IT_Ticket | empId=61023 | apiMs=4.50 | totalMs=4.50
2026-05-04 11:15:45.766 | step 1 | route=IT_TicketPost | empId=253 | query called at=11:15:45.766
2026-05-04 11:15:45.778 | step 2 | route=IT_TicketPost | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-05-04 11:15:45.778 | step 3 | route=IT_TicketPost | empId=253 | apiMs=12.65 | totalMs=12.65
2026-05-04 11:15:45.779 | step 1 | route=IT_TicketPost | empId=253 | query called at=11:15:45.779
2026-05-04 11:15:45.821 | step 2 | route=IT_TicketPost | empId=253 | query=IT_Ticket_Save_SPOC | queryMs=42.06
2026-05-04 11:15:45.823 | step 3 | route=IT_TicketPost | empId=253 | apiMs=44.49 | totalMs=44.49
2026-05-04 11:15:45.824 | step 1 | route=IT_TicketPost | empId=253 | query called at=11:15:45.824
2026-05-04 11:15:45.826 | step 2 | route=IT_TicketPost | empId=253 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-05-04 11:15:45.826 | step 3 | route=IT_TicketPost | empId=253 | apiMs=2.50 | totalMs=2.50
2026-05-04 11:15:45.827 | step 1 | route=IT_TicketPost | empId=253 | query called at=11:15:45.827
2026-05-04 11:15:45.828 | step 2 | route=IT_TicketPost | empId=253 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-04 11:15:45.829 | step 3 | route=IT_TicketPost | empId=253 | apiMs=1.76 | totalMs=1.76
2026-05-04 11:15:49.406 | step 1 | route=IT_Ticket | empId=253 | query called at=11:15:49.406
2026-05-04 11:15:49.416 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-05-04 11:15:49.417 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-04 11:15:49.418 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-04 11:15:49.420 | step 2 | route=IT_Ticket | empId=253 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-04 11:15:49.421 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-05-04 11:15:49.423 | step 2 | route=IT_Ticket | empId=253 | query=VMS_Comp_login_proc | queryMs=1.01
2026-05-04 11:15:49.423 | step 3 | route=IT_Ticket | empId=253 | apiMs=16.96 | totalMs=16.96
2026-05-04 11:15:49.424 | step 1 | route=IT_Ticket | empId=253 | query called at=11:15:49.424
2026-05-04 11:15:49.425 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-04 11:15:49.426 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-04 11:15:49.427 | step 2 | route=IT_Ticket | empId=253 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-04 11:15:49.427 | step 3 | route=IT_Ticket | empId=253 | apiMs=3.92 | totalMs=3.92
2026-05-04 11:16:03.974 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61023 | query called at=11:16:03.974
2026-05-04 11:16:04.354 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=379.72
2026-05-04 11:16:04.357 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61023 | apiMs=383.66 | totalMs=383.66
2026-05-04 11:16:13.984 | step 4 | route=pageRenderd | empId=253 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:16:13.984
2026-05-04 11:16:20.955 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query called at=11:16:20.955
2026-05-04 11:16:20.967 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-05-04 11:16:20.968 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61023 | apiMs=13.05 | totalMs=13.05
2026-05-04 11:18:19.056 | step 1 | route=IT_TicketPost | empId=61023 | query called at=11:18:19.056
2026-05-04 11:18:19.066 | step 2 | route=IT_TicketPost | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-05-04 11:18:19.067 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=10.49 | totalMs=10.49
2026-05-04 11:18:19.068 | step 1 | route=IT_TicketPost | empId=61023 | query called at=11:18:19.068
2026-05-04 11:18:19.080 | step 2 | route=IT_TicketPost | empId=61023 | query=IT_Ticket_Save_SPOC | queryMs=11.65
2026-05-04 11:18:19.082 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=14.46 | totalMs=14.46
2026-05-04 11:18:19.082 | step 1 | route=IT_TicketPost | empId=61023 | query called at=11:18:19.082
2026-05-04 11:18:19.084 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-05-04 11:18:19.085 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=2.38 | totalMs=2.38
2026-05-04 11:18:19.085 | step 1 | route=IT_TicketPost | empId=61023 | query called at=11:18:19.085
2026-05-04 11:18:19.087 | step 2 | route=IT_TicketPost | empId=61023 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-05-04 11:18:19.087 | step 3 | route=IT_TicketPost | empId=61023 | apiMs=1.61 | totalMs=1.61
2026-05-04 11:18:19.355 | step 1 | route=IT_Ticket | empId=61023 | query called at=11:18:19.355
2026-05-04 11:18:19.366 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=9.65
2026-05-04 11:18:19.367 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-04 11:18:19.369 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-04 11:18:19.370 | step 2 | route=IT_Ticket | empId=61023 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-04 11:18:19.372 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-04 11:18:19.373 | step 2 | route=IT_Ticket | empId=61023 | query=VMS_Comp_login_proc | queryMs=1.26
2026-05-04 11:18:19.374 | step 3 | route=IT_Ticket | empId=61023 | apiMs=18.29 | totalMs=18.29
2026-05-04 11:18:19.374 | step 1 | route=IT_Ticket | empId=61023 | query called at=11:18:19.374
2026-05-04 11:18:19.376 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-04 11:18:19.377 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-04 11:18:19.379 | step 2 | route=IT_Ticket | empId=61023 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-04 11:18:19.379 | step 3 | route=IT_Ticket | empId=61023 | apiMs=4.48 | totalMs=4.48
2026-05-04 11:18:49.095 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=11:18:49.095
2026-05-04 11:18:49.177 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=81.39
2026-05-04 11:18:49.178 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=82.58 | totalMs=82.58
2026-05-04 11:18:53.910 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:18:53.910
2026-05-04 11:19:04.302 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=11:19:04.302
2026-05-04 11:19:04.376 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=IT_Ticket_Update_SPOC | queryMs=73.12
2026-05-04 11:19:04.381 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=78.61 | totalMs=78.61
2026-05-04 11:19:04.384 | step 1 | route=SPOC_Entry_Save | empId=43405 | query called at=11:19:04.384
2026-05-04 11:19:04.388 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-04 11:19:04.390 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-05-04 11:19:04.391 | step 2 | route=SPOC_Entry_Save | empId=43405 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-05-04 11:19:04.391 | step 3 | route=SPOC_Entry_Save | empId=43405 | apiMs=7.55 | totalMs=7.55
2026-05-04 11:19:04.641 | step 1 | route=Ticket_SPOC_Approve | empId=43405 | query called at=11:19:04.641
2026-05-04 11:19:04.657 | step 2 | route=Ticket_SPOC_Approve | empId=43405 | query=IT_TIcket_SPOCApp_Report | queryMs=15.99
2026-05-04 11:19:04.658 | step 3 | route=Ticket_SPOC_Approve | empId=43405 | apiMs=17.01 | totalMs=17.01
2026-05-04 11:19:05.310 | step 4 | route=pageRenderd | empId=43405 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:19:05.310
2026-05-04 12:00:23.808 | step 1 | route=IT_Ticket | empId=46682 | query called at=12:00:23.808
2026-05-04 12:00:23.852 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=43.04
2026-05-04 12:00:23.854 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-05-04 12:00:23.855 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-04 12:00:23.857 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-04 12:00:23.885 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=28.17
2026-05-04 12:00:23.891 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=5.45
2026-05-04 12:00:23.891 | step 3 | route=IT_Ticket | empId=46682 | apiMs=83.67 | totalMs=83.67
2026-05-04 12:00:23.892 | step 1 | route=IT_Ticket | empId=46682 | query called at=12:00:23.892
2026-05-04 12:00:23.962 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=69.97
2026-05-04 12:00:23.964 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-04 12:00:23.965 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-04 12:00:23.966 | step 3 | route=IT_Ticket | empId=46682 | apiMs=73.73 | totalMs=73.73
2026-05-04 12:01:04.711 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=12:01:04.711
2026-05-04 12:01:04.894 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=182.23
2026-05-04 12:01:04.895 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=183.59 | totalMs=183.59
2026-05-04 12:01:06.864 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46682 | query called at=12:01:06.864
2026-05-04 12:01:06.934 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=69.39
2026-05-04 12:01:06.937 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46682 | apiMs=73.48 | totalMs=73.48
2026-05-04 12:01:44.070 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=12:01:44.070
2026-05-04 12:01:44.121 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=50.78
2026-05-04 12:01:44.125 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=54.99 | totalMs=54.99
2026-05-04 12:01:47.011 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:01:47.011
2026-05-04 12:02:01.410 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=12:02:01.410
2026-05-04 12:02:01.444 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=IT_Ticket_Update_SPOC | queryMs=33.15
2026-05-04 12:02:01.471 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=IT_Ticket_Update_SPOC | queryMs=22.91
2026-05-04 12:02:01.476 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=65.93 | totalMs=65.93
2026-05-04 12:02:01.479 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=12:02:01.479
2026-05-04 12:02:01.480 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-04 12:02:01.481 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-05-04 12:02:01.483 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-05-04 12:02:01.483 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=4.22 | totalMs=4.22
2026-05-04 12:02:03.943 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=12:02:03.943
2026-05-04 12:02:03.947 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-04 12:02:03.951 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-05-04 12:02:03.955 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-05-04 12:02:03.955 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=12.04 | totalMs=12.04
2026-05-04 12:02:04.257 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=12:02:04.257
2026-05-04 12:02:04.274 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=16.03
2026-05-04 12:02:04.274 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=16.89 | totalMs=16.89
2026-05-04 12:02:05.095 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:02:05.095
2026-05-04 12:02:49.407 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46682 | query called at=12:02:49.407
2026-05-04 12:02:49.419 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-05-04 12:02:49.423 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46682 | apiMs=15.05 | totalMs=15.05
2026-05-04 12:04:26.895 | step 1 | route=IT_Ticket | empId=59261 | query called at=12:04:26.895
2026-05-04 12:04:26.906 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-04 12:04:26.908 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-04 12:04:26.909 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-04 12:04:26.910 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-04 12:04:26.938 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=27.23
2026-05-04 12:04:26.944 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.12
2026-05-04 12:04:26.944 | step 3 | route=IT_Ticket | empId=59261 | apiMs=48.60 | totalMs=48.60
2026-05-04 12:04:26.945 | step 1 | route=IT_Ticket | empId=59261 | query called at=12:04:26.945
2026-05-04 12:04:26.963 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=18.33
2026-05-04 12:04:26.965 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-04 12:04:26.967 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-05-04 12:04:26.967 | step 3 | route=IT_Ticket | empId=59261 | apiMs=22.53 | totalMs=22.53
2026-05-04 12:04:31.316 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=12:04:31.316
2026-05-04 12:04:31.583 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=266.93
2026-05-04 12:04:31.587 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=270.98 | totalMs=270.98
2026-05-04 12:04:34.912 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=12:04:34.912
2026-05-04 12:04:34.963 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=50.54
2026-05-04 12:04:34.968 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=56.00 | totalMs=56.00
2026-05-04 12:04:52.357 | step 1 | route=IT_TicketPost | empId=46682 | query called at=12:04:52.357
2026-05-04 12:04:52.368 | step 2 | route=IT_TicketPost | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-05-04 12:04:52.372 | step 3 | route=IT_TicketPost | empId=46682 | apiMs=14.67 | totalMs=14.67
2026-05-04 12:04:52.375 | step 1 | route=IT_TicketPost | empId=46682 | query called at=12:04:52.375
2026-05-04 12:04:52.400 | step 2 | route=IT_TicketPost | empId=46682 | query=IT_Ticket_Save_SPOC | queryMs=22.18
2026-05-04 12:04:52.402 | step 3 | route=IT_TicketPost | empId=46682 | apiMs=27.26 | totalMs=27.26
2026-05-04 12:04:52.403 | step 1 | route=IT_TicketPost | empId=46682 | query called at=12:04:52.403
2026-05-04 12:04:52.405 | step 2 | route=IT_TicketPost | empId=46682 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-05-04 12:04:52.405 | step 3 | route=IT_TicketPost | empId=46682 | apiMs=2.59 | totalMs=2.59
2026-05-04 12:04:52.633 | step 1 | route=IT_Ticket | empId=46682 | query called at=12:04:52.633
2026-05-04 12:04:52.644 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-05-04 12:04:52.646 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-04 12:04:52.647 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-04 12:04:52.649 | step 2 | route=IT_Ticket | empId=46682 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-04 12:04:52.651 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-04 12:04:52.652 | step 2 | route=IT_Ticket | empId=46682 | query=VMS_Comp_login_proc | queryMs=1.38
2026-05-04 12:04:52.653 | step 3 | route=IT_Ticket | empId=46682 | apiMs=19.28 | totalMs=19.28
2026-05-04 12:04:52.653 | step 1 | route=IT_Ticket | empId=46682 | query called at=12:04:52.653
2026-05-04 12:04:52.655 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-04 12:04:52.656 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-04 12:04:52.658 | step 2 | route=IT_Ticket | empId=46682 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-04 12:04:52.658 | step 3 | route=IT_Ticket | empId=46682 | apiMs=4.82 | totalMs=4.82
2026-05-04 12:05:14.913 | step 1 | route=IT_TicketPost | empId=59261 | query called at=12:05:14.913
2026-05-04 12:05:14.924 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-05-04 12:05:14.925 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=11.73 | totalMs=11.73
2026-05-04 12:05:14.926 | step 1 | route=IT_TicketPost | empId=59261 | query called at=12:05:14.926
2026-05-04 12:05:15.006 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=79.39
2026-05-04 12:05:15.008 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=81.87 | totalMs=81.87
2026-05-04 12:05:15.008 | step 1 | route=IT_TicketPost | empId=59261 | query called at=12:05:15.008
2026-05-04 12:05:15.010 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-05-04 12:05:15.010 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.38 | totalMs=2.38
2026-05-04 12:05:15.011 | step 1 | route=IT_TicketPost | empId=59261 | query called at=12:05:15.011
2026-05-04 12:05:15.013 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-05-04 12:05:15.013 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=1.91 | totalMs=1.91
2026-05-04 12:05:15.248 | step 1 | route=IT_Ticket | empId=59261 | query called at=12:05:15.248
2026-05-04 12:05:15.258 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-05-04 12:05:15.260 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-04 12:05:15.262 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-04 12:05:15.263 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-04 12:05:15.265 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-05-04 12:05:15.267 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.76
2026-05-04 12:05:15.267 | step 3 | route=IT_Ticket | empId=59261 | apiMs=19.44 | totalMs=19.44
2026-05-04 12:05:15.268 | step 1 | route=IT_Ticket | empId=59261 | query called at=12:05:15.268
2026-05-04 12:05:15.270 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-04 12:05:15.272 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-04 12:05:15.273 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-04 12:05:15.274 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.49 | totalMs=5.49
2026-05-04 12:05:37.355 | step 1 | route=HW_Ticket_Report | empId=68539 | query called at=12:05:37.355
2026-05-04 12:05:37.385 | step 2 | route=HW_Ticket_Report | empId=68539 | query=hw_ticket_report_kpi_proc | queryMs=29.04
2026-05-04 12:05:37.385 | step 3 | route=HW_Ticket_Report | empId=68539 | apiMs=30.22 | totalMs=30.22
2026-05-04 12:05:37.754 | step 4 | route=pageRenderd | empId=68539 | Page=HW TICKET REPORT | page fully loaded at : 12:05:37.754
2026-05-04 12:05:46.949 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=12:05:46.949
2026-05-04 12:05:46.971 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=20.55
2026-05-04 12:05:46.971 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=21.75 | totalMs=21.75
2026-05-04 12:05:47.575 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:05:47.575
2026-05-04 12:05:53.539 | step 1 | route=SPOC_Entry_Save | empId=68539 | query called at=12:05:53.539
2026-05-04 12:05:53.591 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=IT_Ticket_Update_SPOC | queryMs=51.04
2026-05-04 12:05:53.596 | step 3 | route=SPOC_Entry_Save | empId=68539 | apiMs=56.69 | totalMs=56.69
2026-05-04 12:05:53.599 | step 1 | route=SPOC_Entry_Save | empId=68539 | query called at=12:05:53.599
2026-05-04 12:05:53.603 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-05-04 12:05:53.605 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-05-04 12:05:53.606 | step 2 | route=SPOC_Entry_Save | empId=68539 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-05-04 12:05:53.607 | step 3 | route=SPOC_Entry_Save | empId=68539 | apiMs=7.81 | totalMs=7.81
2026-05-04 12:05:53.834 | step 1 | route=Ticket_SPOC_Approve | empId=68539 | query called at=12:05:53.834
2026-05-04 12:05:53.850 | step 2 | route=Ticket_SPOC_Approve | empId=68539 | query=IT_TIcket_SPOCApp_Report | queryMs=15.9
2026-05-04 12:05:53.851 | step 3 | route=Ticket_SPOC_Approve | empId=68539 | apiMs=16.90 | totalMs=16.90
2026-05-04 12:05:54.159 | step 4 | route=pageRenderd | empId=68539 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:05:54.159
2026-05-04 12:30:49.233 | step 5 | route=dashboard | empId=gla0218 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-04 12:31:03.939 | step 5 | route=dashboard | empId=gla0218 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-04 12:48:42.413 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:48:42.413
2026-05-04 12:48:42.457 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=43.5
2026-05-04 12:48:42.459 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-04 12:48:42.460 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-04 12:48:42.461 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-04 12:48:42.490 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=28.06
2026-05-04 12:48:42.497 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=6.9
2026-05-04 12:48:42.498 | step 3 | route=IT_Ticket | empId=40217 | apiMs=84.82 | totalMs=84.82
2026-05-04 12:48:42.498 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:48:42.498
2026-05-04 12:48:42.519 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=19.65
2026-05-04 12:48:42.520 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-04 12:48:42.522 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-04 12:48:42.522 | step 3 | route=IT_Ticket | empId=40217 | apiMs=24.11 | totalMs=24.11
2026-05-04 12:48:52.089 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=12:48:52.089
2026-05-04 12:48:52.458 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=368.24
2026-05-04 12:48:52.458 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=369.56 | totalMs=369.56
2026-05-04 12:48:54.410 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=12:48:54.410
2026-05-04 12:48:54.450 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=39.02
2026-05-04 12:48:54.450 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=40.09 | totalMs=40.09
2026-05-04 12:49:43.036 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:49:43.036
2026-05-04 12:49:43.047 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-05-04 12:49:43.051 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.90 | totalMs=14.90
2026-05-04 12:49:43.054 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:49:43.054
2026-05-04 12:49:43.178 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=121.36
2026-05-04 12:49:43.180 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=126.45 | totalMs=126.45
2026-05-04 12:49:43.181 | step 1 | route=IT_TicketPost | empId=40217 | query called at=12:49:43.181
2026-05-04 12:49:43.183 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-05-04 12:49:43.183 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.65 | totalMs=2.65
2026-05-04 12:49:43.406 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:49:43.406
2026-05-04 12:49:43.416 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-05-04 12:49:43.418 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-04 12:49:43.419 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-04 12:49:43.421 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-04 12:49:43.422 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-05-04 12:49:43.429 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=5.93
2026-05-04 12:49:43.429 | step 3 | route=IT_Ticket | empId=40217 | apiMs=23.35 | totalMs=23.35
2026-05-04 12:49:43.430 | step 1 | route=IT_Ticket | empId=40217 | query called at=12:49:43.430
2026-05-04 12:49:43.431 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-04 12:49:43.433 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-04 12:49:43.434 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-04 12:49:43.435 | step 3 | route=IT_Ticket | empId=40217 | apiMs=5.01 | totalMs=5.01
2026-05-04 12:51:37.430 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=12:51:37.430
2026-05-04 12:51:37.537 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=106.5
2026-05-04 12:51:37.537 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=107.69 | totalMs=107.69
2026-05-04 12:51:38.083 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:51:38.083
2026-05-04 12:51:41.897 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=12:51:41.897
2026-05-04 12:51:41.953 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=55
2026-05-04 12:51:41.958 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=61.03 | totalMs=61.03
2026-05-04 12:51:41.961 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=12:51:41.961
2026-05-04 12:51:41.966 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-05-04 12:51:41.967 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-04 12:51:41.969 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-04 12:51:41.969 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=7.76 | totalMs=7.76
2026-05-04 12:51:42.197 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=12:51:42.197
2026-05-04 12:51:42.218 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=20.42
2026-05-04 12:51:42.219 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=21.39 | totalMs=21.39
2026-05-04 12:51:42.537 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:51:42.537
2026-05-04 13:04:53.315 | step 1 | route=Ticket_SPOC_Approve | empId=50595 | query called at=13:04:53.315
2026-05-04 13:04:53.348 | step 2 | route=Ticket_SPOC_Approve | empId=50595 | query=IT_TIcket_SPOCApp_Report | queryMs=32.21
2026-05-04 13:04:53.349 | step 3 | route=Ticket_SPOC_Approve | empId=50595 | apiMs=33.39 | totalMs=33.39
2026-05-04 13:04:54.202 | step 4 | route=pageRenderd | empId=50595 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:04:54.202
2026-05-04 13:23:57.780 | step 1 | route=IT_Ticket | empId=39891 | query called at=13:23:57.780
2026-05-04 13:23:57.827 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=46.13
2026-05-04 13:23:57.832 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-04 13:23:57.836 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-04 13:23:57.840 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-04 13:23:57.869 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=28.32
2026-05-04 13:23:57.875 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=5.77
2026-05-04 13:23:57.875 | step 3 | route=IT_Ticket | empId=39891 | apiMs=95.17 | totalMs=95.17
2026-05-04 13:23:57.876 | step 1 | route=IT_Ticket | empId=39891 | query called at=13:23:57.876
2026-05-04 13:23:57.896 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=19.46
2026-05-04 13:23:57.897 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-04 13:23:57.899 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-04 13:23:57.899 | step 3 | route=IT_Ticket | empId=39891 | apiMs=23.18 | totalMs=23.18
2026-05-04 13:24:20.424 | step 1 | route=IT_Ticket | empId=39891 | query called at=13:24:20.424
2026-05-04 13:24:20.435 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-05-04 13:24:20.436 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-04 13:24:20.437 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-04 13:24:20.439 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-04 13:24:20.440 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-05-04 13:24:20.442 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=1.12
2026-05-04 13:24:20.442 | step 3 | route=IT_Ticket | empId=39891 | apiMs=17.91 | totalMs=17.91
2026-05-04 13:24:20.443 | step 1 | route=IT_Ticket | empId=39891 | query called at=13:24:20.443
2026-05-04 13:24:20.444 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-04 13:24:20.445 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-04 13:24:20.447 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-04 13:24:20.447 | step 3 | route=IT_Ticket | empId=39891 | apiMs=4.45 | totalMs=4.45
2026-05-04 13:24:27.538 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39891 | query called at=13:24:27.538
2026-05-04 13:24:27.950 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=411.51
2026-05-04 13:24:27.951 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39891 | apiMs=412.60 | totalMs=412.60
2026-05-04 13:24:30.387 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query called at=13:24:30.387
2026-05-04 13:24:30.400 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-05-04 13:24:30.403 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39891 | apiMs=15.89 | totalMs=15.89
2026-05-04 13:25:16.497 | step 1 | route=IT_TicketPost | empId=39891 | query called at=13:25:16.497
2026-05-04 13:25:16.509 | step 2 | route=IT_TicketPost | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-05-04 13:25:16.512 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=15.38 | totalMs=15.38
2026-05-04 13:25:16.515 | step 1 | route=IT_TicketPost | empId=39891 | query called at=13:25:16.515
2026-05-04 13:25:16.536 | step 2 | route=IT_TicketPost | empId=39891 | query=IT_Ticket_Save_SPOC | queryMs=18.02
2026-05-04 13:25:16.543 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=27.14 | totalMs=27.14
2026-05-04 13:25:16.543 | step 1 | route=IT_TicketPost | empId=39891 | query called at=13:25:16.543
2026-05-04 13:25:16.572 | step 2 | route=IT_TicketPost | empId=39891 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.85
2026-05-04 13:25:16.572 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=28.91 | totalMs=28.91
2026-05-04 13:25:16.795 | step 1 | route=IT_Ticket | empId=39891 | query called at=13:25:16.795
2026-05-04 13:25:16.806 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-05-04 13:25:16.808 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-04 13:25:16.809 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-04 13:25:16.810 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-04 13:25:16.812 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-05-04 13:25:16.814 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=1.56
2026-05-04 13:25:16.814 | step 3 | route=IT_Ticket | empId=39891 | apiMs=19.40 | totalMs=19.40
2026-05-04 13:25:16.815 | step 1 | route=IT_Ticket | empId=39891 | query called at=13:25:16.815
2026-05-04 13:25:16.817 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-04 13:25:16.818 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-04 13:25:16.819 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-04 13:25:16.820 | step 3 | route=IT_Ticket | empId=39891 | apiMs=4.69 | totalMs=4.69
2026-05-04 15:01:21.272 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:01:21.272
2026-05-04 15:01:21.374 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=100.59
2026-05-04 15:01:21.378 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-04 15:01:21.382 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-05-04 15:01:21.386 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-04 15:01:22.026 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=639.72
2026-05-04 15:01:22.033 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=6.4
2026-05-04 15:01:22.033 | step 3 | route=IT_Ticket | empId=21248 | apiMs=760.84 | totalMs=760.84
2026-05-04 15:01:22.034 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:01:22.034
2026-05-04 15:01:22.054 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=19.38
2026-05-04 15:01:22.056 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-05-04 15:01:22.057 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-04 15:01:22.057 | step 3 | route=IT_Ticket | empId=21248 | apiMs=23.39 | totalMs=23.39
2026-05-04 15:01:27.676 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=15:01:27.676
2026-05-04 15:01:27.840 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=163.1
2026-05-04 15:01:27.840 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=164.24 | totalMs=164.24
2026-05-04 15:01:31.573 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=15:01:31.573
2026-05-04 15:01:31.996 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=421.86
2026-05-04 15:01:31.999 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=426.01 | totalMs=426.01
2026-05-04 15:02:33.341 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:02:33.341
2026-05-04 15:02:33.351 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-05-04 15:02:33.354 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=13.11 | totalMs=13.11
2026-05-04 15:02:33.357 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:02:33.357
2026-05-04 15:02:33.553 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=192.74
2026-05-04 15:02:33.556 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=199.09 | totalMs=199.09
2026-05-04 15:02:33.556 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:02:33.556
2026-05-04 15:02:33.581 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.2
2026-05-04 15:02:33.582 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=25.28 | totalMs=25.28
2026-05-04 15:02:37.894 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:02:37.894
2026-05-04 15:02:37.904 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-04 15:02:37.909 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-04 15:02:37.913 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-04 15:02:37.915 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-04 15:02:37.916 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-04 15:02:37.923 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=6.59
2026-05-04 15:02:37.924 | step 3 | route=IT_Ticket | empId=21248 | apiMs=30.26 | totalMs=30.26
2026-05-04 15:02:37.925 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:02:37.925
2026-05-04 15:02:37.926 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-05-04 15:02:37.928 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-04 15:02:37.929 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-04 15:02:37.930 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.97 | totalMs=4.97
2026-05-04 15:08:36.708 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=15:08:36.708
2026-05-04 15:08:36.793 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=84.17
2026-05-04 15:08:36.796 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=88.18 | totalMs=88.18
2026-05-04 15:08:38.868 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:08:38.868
2026-05-04 15:08:41.820 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=15:08:41.820
2026-05-04 15:08:41.874 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=52.68
2026-05-04 15:08:41.879 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=58.51 | totalMs=58.51
2026-05-04 15:08:41.882 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=15:08:41.882
2026-05-04 15:08:41.910 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.11
2026-05-04 15:08:41.911 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-05-04 15:08:41.913 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-04 15:08:41.913 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=31.34 | totalMs=31.34
2026-05-04 15:08:45.845 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=15:08:45.845
2026-05-04 15:08:45.865 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.42
2026-05-04 15:08:45.868 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=22.81 | totalMs=22.81
2026-05-04 15:08:46.930 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:08:46.930
2026-05-04 15:12:37.701 | step 5 | route=dashboard | empId=GHA0048 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-04 15:13:01.669 | step 5 | route=dashboard | empId=GHA0048 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-04 15:25:47.544 | step 1 | route=IT_Ticket | empId=46609 | query called at=15:25:47.544
2026-05-04 15:25:47.606 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=61.45
2026-05-04 15:25:47.607 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-04 15:25:47.609 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-04 15:25:47.611 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-04 15:25:47.677 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=65.56
2026-05-04 15:25:47.684 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=6.35
2026-05-04 15:25:47.684 | step 3 | route=IT_Ticket | empId=46609 | apiMs=140.36 | totalMs=140.36
2026-05-04 15:25:47.685 | step 1 | route=IT_Ticket | empId=46609 | query called at=15:25:47.685
2026-05-04 15:25:47.704 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=19.07
2026-05-04 15:25:47.706 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-04 15:25:47.707 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-04 15:25:47.708 | step 3 | route=IT_Ticket | empId=46609 | apiMs=22.85 | totalMs=22.85
2026-05-04 15:25:58.480 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=15:25:58.480
2026-05-04 15:25:59.111 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=629.64
2026-05-04 15:25:59.111 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=630.84 | totalMs=630.84
2026-05-04 15:26:01.337 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=15:26:01.337
2026-05-04 15:26:01.442 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=104.28
2026-05-04 15:26:01.445 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=108.08 | totalMs=108.08
2026-05-04 15:26:05.589 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=15:26:05.589
2026-05-04 15:26:05.913 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=323.92
2026-05-04 15:26:05.916 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=327.65 | totalMs=327.65
2026-05-04 15:26:08.033 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=15:26:08.033
2026-05-04 15:26:08.081 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=47.56
2026-05-04 15:26:08.084 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=51.28 | totalMs=51.28
2026-05-04 15:26:53.254 | step 1 | route=IT_TicketPost | empId=46609 | query called at=15:26:53.254
2026-05-04 15:26:53.265 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-04 15:26:53.268 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=14.23 | totalMs=14.23
2026-05-04 15:26:53.271 | step 1 | route=IT_TicketPost | empId=46609 | query called at=15:26:53.271
2026-05-04 15:26:53.351 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=76.64
2026-05-04 15:26:53.353 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=81.71 | totalMs=81.71
2026-05-04 15:26:53.353 | step 1 | route=IT_TicketPost | empId=46609 | query called at=15:26:53.353
2026-05-04 15:26:53.359 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.87
2026-05-04 15:26:53.359 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=5.88 | totalMs=5.88
2026-05-04 15:26:53.360 | step 1 | route=IT_TicketPost | empId=46609 | query called at=15:26:53.360
2026-05-04 15:26:53.362 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-05-04 15:26:53.362 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=1.98 | totalMs=1.98
2026-05-04 15:26:53.600 | step 1 | route=IT_Ticket | empId=46609 | query called at=15:26:53.600
2026-05-04 15:26:53.610 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-05-04 15:26:53.612 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-04 15:26:53.614 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-04 15:26:53.615 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-04 15:26:53.617 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-05-04 15:26:53.623 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=6.19
2026-05-04 15:26:53.624 | step 3 | route=IT_Ticket | empId=46609 | apiMs=23.79 | totalMs=23.79
2026-05-04 15:26:53.624 | step 1 | route=IT_Ticket | empId=46609 | query called at=15:26:53.624
2026-05-04 15:26:53.626 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-04 15:26:53.628 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-05-04 15:26:53.630 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-04 15:26:53.630 | step 3 | route=IT_Ticket | empId=46609 | apiMs=5.73 | totalMs=5.73
2026-05-04 16:14:47.906 | step 5 | route=dashboard | empId=GRM0038 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-04 16:32:27.485 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:32:27.485
2026-05-04 16:32:27.525 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=39.37
2026-05-04 16:32:27.533 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=4.24
2026-05-04 16:32:27.540 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=4.21
2026-05-04 16:32:27.546 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=3.44
2026-05-04 16:32:27.565 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=18.19
2026-05-04 16:32:27.612 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=46.6
2026-05-04 16:32:27.612 | step 3 | route=IT_Ticket | empId=51700 | apiMs=127.46 | totalMs=127.46
2026-05-04 16:32:27.613 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:32:27.613
2026-05-04 16:32:27.625 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=11.52
2026-05-04 16:32:27.627 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-04 16:32:27.628 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-04 16:32:27.629 | step 3 | route=IT_Ticket | empId=51700 | apiMs=15.59 | totalMs=15.59
2026-05-04 16:32:40.795 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=16:32:40.795
2026-05-04 16:32:41.107 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=310.37
2026-05-04 16:32:41.111 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=315.66 | totalMs=315.66
2026-05-04 16:32:42.907 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=16:32:42.907
2026-05-04 16:32:42.940 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=32.26
2026-05-04 16:32:42.944 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=36.60 | totalMs=36.60
2026-05-04 16:34:22.488 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:34:22.488
2026-05-04 16:34:22.501 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=12.04
2026-05-04 16:34:22.502 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=13.19 | totalMs=13.19
2026-05-04 16:34:22.502 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:34:22.502
2026-05-04 16:34:22.564 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=61.06
2026-05-04 16:34:22.571 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=68.90 | totalMs=68.90
2026-05-04 16:34:22.572 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:34:22.572
2026-05-04 16:34:22.575 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-05-04 16:34:22.575 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=3.24 | totalMs=3.24
2026-05-04 16:34:27.088 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:34:27.088
2026-05-04 16:34:27.098 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-05-04 16:34:27.102 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-04 16:34:27.106 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-04 16:34:27.108 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-04 16:34:27.109 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-04 16:34:27.114 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=3.7
2026-05-04 16:34:27.114 | step 3 | route=IT_Ticket | empId=51700 | apiMs=26.04 | totalMs=26.04
2026-05-04 16:34:27.115 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:34:27.115
2026-05-04 16:34:27.117 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-05-04 16:34:27.118 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-04 16:34:27.120 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-04 16:34:27.120 | step 3 | route=IT_Ticket | empId=51700 | apiMs=5.24 | totalMs=5.24
2026-05-04 16:36:57.597 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=16:36:57.597
2026-05-04 16:36:57.725 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=126.49
2026-05-04 16:36:57.728 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=130.76 | totalMs=130.76
2026-05-04 16:36:58.344 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:58.344
2026-05-04 16:37:04.679 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=16:37:04.679
2026-05-04 16:37:04.728 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=48.48
2026-05-04 16:37:04.735 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=56.16 | totalMs=56.16
2026-05-04 16:37:04.739 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=16:37:04.739
2026-05-04 16:37:04.745 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.04
2026-05-04 16:37:04.748 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.14
2026-05-04 16:37:04.751 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.29
2026-05-04 16:37:04.751 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=12.14 | totalMs=12.14
2026-05-04 16:37:15.028 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=16:37:15.028
2026-05-04 16:37:15.044 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=15.59
2026-05-04 16:37:15.045 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=16.69 | totalMs=16.69
2026-05-04 16:37:15.563 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:15.563
2026-05-04 16:48:40.594 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:48:40.594
2026-05-04 16:48:40.647 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=51.78
2026-05-04 16:48:40.647 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=52.99 | totalMs=52.99
2026-05-04 16:48:41.084 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:48:41.084
2026-05-04 16:48:48.657 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:48:48.657
2026-05-04 16:48:48.796 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=138.48
2026-05-04 16:48:48.872 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=60.04
2026-05-04 16:48:49.011 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=73.86
2026-05-04 16:48:49.133 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=93.4
2026-05-04 16:48:49.159 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=12.53
2026-05-04 16:48:49.166 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=508.80 | totalMs=508.80
2026-05-04 16:48:49.166 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:48:49.166
2026-05-04 16:48:49.169 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-05-04 16:48:49.170 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-04 16:48:49.172 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-05-04 16:48:49.173 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=6.84 | totalMs=6.84
2026-05-04 16:49:02.208 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:49:02.208
2026-05-04 16:49:02.210 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-05-04 16:49:02.212 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-05-04 16:49:02.214 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-04 16:49:02.214 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=6.22 | totalMs=6.22
2026-05-04 16:49:08.734 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:49:08.734
2026-05-04 16:49:08.740 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.68
2026-05-04 16:49:08.776 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=36.21
2026-05-04 16:49:08.778 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-05-04 16:49:08.779 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=44.43 | totalMs=44.43
2026-05-04 16:49:13.444 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:49:13.444
2026-05-04 16:49:13.448 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.87
2026-05-04 16:49:13.450 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-05-04 16:49:13.452 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-05-04 16:49:13.452 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=7.85 | totalMs=7.85
2026-05-04 16:49:18.864 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=16:49:18.864
2026-05-04 16:49:18.866 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-05-04 16:49:18.868 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-04 16:49:18.869 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-04 16:49:18.869 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.57 | totalMs=5.57
2026-05-04 16:49:25.450 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=16:49:25.450
2026-05-04 16:49:25.477 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=25.78
2026-05-04 16:49:25.478 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=27.26 | totalMs=27.26
2026-05-04 16:49:26.038 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:49:26.038
2026-05-04 16:50:51.111 | step 1 | route=IT_Ticket | empId=67069 | query called at=16:50:51.111
2026-05-04 16:50:51.157 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=44.75
2026-05-04 16:50:51.159 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-04 16:50:51.160 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-04 16:50:51.162 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-05-04 16:50:51.189 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_it_Ticket_Details | queryMs=26.16
2026-05-04 16:50:51.195 | step 2 | route=IT_Ticket | empId=67069 | query=VMS_Comp_login_proc | queryMs=5.33
2026-05-04 16:50:51.195 | step 3 | route=IT_Ticket | empId=67069 | apiMs=83.75 | totalMs=83.75
2026-05-04 16:50:51.196 | step 1 | route=IT_Ticket | empId=67069 | query called at=16:50:51.196
2026-05-04 16:50:51.215 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=18.56
2026-05-04 16:50:51.217 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=1.57
2026-05-04 16:50:51.219 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-04 16:50:51.219 | step 3 | route=IT_Ticket | empId=67069 | apiMs=23.33 | totalMs=23.33
2026-05-04 16:51:30.060 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67069 | query called at=16:51:30.060
2026-05-04 16:51:30.342 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=281.97
2026-05-04 16:51:30.343 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67069 | apiMs=283.18 | totalMs=283.18
2026-05-04 16:51:32.270 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67069 | query called at=16:51:32.270
2026-05-04 16:51:32.307 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=35.85
2026-05-04 16:51:32.311 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67069 | apiMs=40.14 | totalMs=40.14
2026-05-04 16:54:26.519 | step 1 | route=IT_TicketPost | empId=67069 | query called at=16:54:26.519
2026-05-04 16:54:26.532 | step 2 | route=IT_TicketPost | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-05-04 16:54:26.535 | step 3 | route=IT_TicketPost | empId=67069 | apiMs=16.05 | totalMs=16.05
2026-05-04 16:54:26.538 | step 1 | route=IT_TicketPost | empId=67069 | query called at=16:54:26.538
2026-05-04 16:54:26.573 | step 2 | route=IT_TicketPost | empId=67069 | query=IT_Ticket_Save_SPOC | queryMs=31.4
2026-05-04 16:54:26.617 | step 3 | route=IT_TicketPost | empId=67069 | apiMs=78.13 | totalMs=78.13
2026-05-04 16:54:26.617 | step 1 | route=IT_TicketPost | empId=67069 | query called at=16:54:26.617
2026-05-04 16:54:26.661 | step 2 | route=IT_TicketPost | empId=67069 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=43.21
2026-05-04 16:54:26.661 | step 3 | route=IT_TicketPost | empId=67069 | apiMs=44.41 | totalMs=44.41
2026-05-04 16:54:26.893 | step 1 | route=IT_Ticket | empId=67069 | query called at=16:54:26.893
2026-05-04 16:54:26.904 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-05-04 16:54:26.906 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.76
2026-05-04 16:54:26.908 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-04 16:54:26.910 | step 2 | route=IT_Ticket | empId=67069 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-04 16:54:26.938 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_it_Ticket_Details | queryMs=27.73
2026-05-04 16:54:26.945 | step 2 | route=IT_Ticket | empId=67069 | query=VMS_Comp_login_proc | queryMs=6.11
2026-05-04 16:54:26.945 | step 3 | route=IT_Ticket | empId=67069 | apiMs=52.00 | totalMs=52.00
2026-05-04 16:54:26.946 | step 1 | route=IT_Ticket | empId=67069 | query called at=16:54:26.946
2026-05-04 16:54:26.969 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=23.1
2026-05-04 16:54:26.971 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-04 16:54:26.972 | step 2 | route=IT_Ticket | empId=67069 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-04 16:54:26.973 | step 3 | route=IT_Ticket | empId=67069 | apiMs=27.10 | totalMs=27.10
2026-05-04 16:55:31.507 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:55:31.507
2026-05-04 16:55:31.519 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-05-04 16:55:31.523 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-04 16:55:31.527 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-04 16:55:31.532 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-04 16:55:31.533 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-04 16:55:31.539 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=5.7
2026-05-04 16:55:31.540 | step 3 | route=IT_Ticket | empId=21471 | apiMs=32.69 | totalMs=32.69
2026-05-04 16:55:31.541 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:55:31.541
2026-05-04 16:55:31.542 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-04 16:55:31.544 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-04 16:55:31.545 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-04 16:55:31.546 | step 3 | route=IT_Ticket | empId=21471 | apiMs=5.03 | totalMs=5.03
2026-05-04 16:55:33.096 | step 1 | route=IT_Ticket | empId=65224 | query called at=16:55:33.096
2026-05-04 16:55:33.113 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=16.71
2026-05-04 16:55:33.122 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-05-04 16:55:33.130 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=8.32
2026-05-04 16:55:33.139 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-05-04 16:55:33.147 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=8.16
2026-05-04 16:55:33.156 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=8.32
2026-05-04 16:55:33.156 | step 3 | route=IT_Ticket | empId=65224 | apiMs=60.44 | totalMs=60.44
2026-05-04 16:55:33.157 | step 1 | route=IT_Ticket | empId=65224 | query called at=16:55:33.157
2026-05-04 16:55:33.164 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=7.18
2026-05-04 16:55:33.173 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-05-04 16:55:33.181 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=8.1
2026-05-04 16:55:33.182 | step 3 | route=IT_Ticket | empId=65224 | apiMs=24.90 | totalMs=24.90
2026-05-04 16:55:37.790 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=16:55:37.790
2026-05-04 16:55:39.002 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1210.87
2026-05-04 16:55:39.003 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=1,212.11 | totalMs=1,212.11
2026-05-04 16:55:42.295 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=16:55:42.295
2026-05-04 16:55:42.577 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=281.09
2026-05-04 16:55:42.581 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=285.96 | totalMs=285.96
2026-05-04 16:55:43.010 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=16:55:43.010
2026-05-04 16:55:43.604 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=590.98
2026-05-04 16:55:43.605 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=594.64 | totalMs=594.64
2026-05-04 16:55:45.355 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=16:55:45.355
2026-05-04 16:55:45.381 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=25.31
2026-05-04 16:55:45.384 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=29.30 | totalMs=29.30
2026-05-04 16:55:48.677 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=16:55:48.677
2026-05-04 16:55:49.012 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=335.1
2026-05-04 16:55:49.016 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=339.23 | totalMs=339.23
2026-05-04 16:56:05.732 | step 1 | route=IT_TicketPost | empId=21471 | query called at=16:56:05.732
2026-05-04 16:56:05.742 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-05-04 16:56:05.745 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=13.79 | totalMs=13.79
2026-05-04 16:56:05.748 | step 1 | route=IT_TicketPost | empId=21471 | query called at=16:56:05.748
2026-05-04 16:56:05.810 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=58.98
2026-05-04 16:56:05.812 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=64.01 | totalMs=64.01
2026-05-04 16:56:05.813 | step 1 | route=IT_TicketPost | empId=21471 | query called at=16:56:05.813
2026-05-04 16:56:05.816 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-05-04 16:56:05.816 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=3.31 | totalMs=3.31
2026-05-04 16:56:06.043 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:56:06.043
2026-05-04 16:56:06.054 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-05-04 16:56:06.055 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-04 16:56:06.057 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-04 16:56:06.058 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-04 16:56:06.060 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-05-04 16:56:06.061 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.27
2026-05-04 16:56:06.062 | step 3 | route=IT_Ticket | empId=21471 | apiMs=18.59 | totalMs=18.59
2026-05-04 16:56:06.062 | step 1 | route=IT_Ticket | empId=21471 | query called at=16:56:06.062
2026-05-04 16:56:06.064 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-04 16:56:06.065 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-04 16:56:06.067 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-04 16:56:06.067 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.97 | totalMs=4.97
2026-05-04 16:56:43.336 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=16:56:43.336
2026-05-04 16:56:43.441 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=104.37
2026-05-04 16:56:43.444 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=108.14 | totalMs=108.14
2026-05-04 16:56:43.938 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:56:43.938
2026-05-04 16:56:46.699 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=16:56:46.699
2026-05-04 16:56:46.781 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=80.72
2026-05-04 16:56:46.788 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=88.81 | totalMs=88.81
2026-05-04 16:56:46.791 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=16:56:46.791
2026-05-04 16:56:46.795 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-05-04 16:56:46.797 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.64
2026-05-04 16:56:46.798 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.6
2026-05-04 16:56:46.798 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=6.58 | totalMs=6.58
2026-05-04 16:56:47.035 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=16:56:47.035
2026-05-04 16:56:47.051 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=15.62
2026-05-04 16:56:47.052 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=16.68 | totalMs=16.68
2026-05-04 16:56:47.492 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:56:47.492
2026-05-04 16:56:50.984 | step 1 | route=IT_TicketPost | empId=65224 | query called at=16:56:50.984
2026-05-04 16:56:50.994 | step 2 | route=IT_TicketPost | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-05-04 16:56:50.997 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=13.64 | totalMs=13.64
2026-05-04 16:56:51.000 | step 1 | route=IT_TicketPost | empId=65224 | query called at=16:56:51.000
2026-05-04 16:56:51.022 | step 2 | route=IT_TicketPost | empId=65224 | query=IT_Ticket_Save_SPOC | queryMs=19.41
2026-05-04 16:56:51.026 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=25.56 | totalMs=25.56
2026-05-04 16:56:51.026 | step 1 | route=IT_TicketPost | empId=65224 | query called at=16:56:51.026
2026-05-04 16:56:51.029 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.22
2026-05-04 16:56:51.029 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=3.23 | totalMs=3.23
2026-05-04 16:56:51.030 | step 1 | route=IT_TicketPost | empId=65224 | query called at=16:56:51.030
2026-05-04 16:56:51.031 | step 2 | route=IT_TicketPost | empId=65224 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-04 16:56:51.032 | step 3 | route=IT_TicketPost | empId=65224 | apiMs=2.03 | totalMs=2.03
2026-05-04 16:56:51.352 | step 1 | route=IT_Ticket | empId=65224 | query called at=16:56:51.352
2026-05-04 16:56:51.362 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.29
2026-05-04 16:56:51.364 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-04 16:56:51.365 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-04 16:56:51.366 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-04 16:56:51.369 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=2.17
2026-05-04 16:56:51.370 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=1.14
2026-05-04 16:56:51.370 | step 3 | route=IT_Ticket | empId=65224 | apiMs=18.69 | totalMs=18.69
2026-05-04 16:56:51.371 | step 1 | route=IT_Ticket | empId=65224 | query called at=16:56:51.371
2026-05-04 16:56:51.372 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-04 16:56:51.374 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-04 16:56:51.375 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-04 16:56:51.375 | step 3 | route=IT_Ticket | empId=65224 | apiMs=4.32 | totalMs=4.32
2026-05-04 16:58:12.315 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:58:12.315
2026-05-04 16:58:12.325 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-05-04 16:58:12.330 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-04 16:58:12.334 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-04 16:58:12.338 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-04 16:58:12.340 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-05-04 16:58:12.341 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-04 16:58:12.342 | step 3 | route=IT_Ticket | empId=51700 | apiMs=27.34 | totalMs=27.34
2026-05-04 16:58:12.343 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:58:12.343
2026-05-04 16:58:12.344 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-04 16:58:12.346 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-04 16:58:12.347 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-04 16:58:12.348 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.94 | totalMs=4.94
2026-05-04 16:58:17.087 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=16:58:17.087
2026-05-04 16:58:17.397 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=308.91
2026-05-04 16:58:17.397 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=310.02 | totalMs=310.02
2026-05-04 16:58:18.721 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=16:58:18.721
2026-05-04 16:58:18.734 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=11.81
2026-05-04 16:58:18.734 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=12.93 | totalMs=12.93
2026-05-04 16:59:01.753 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:59:01.753
2026-05-04 16:59:01.769 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=15.63
2026-05-04 16:59:01.772 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=19.26 | totalMs=19.26
2026-05-04 16:59:01.775 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:59:01.775
2026-05-04 16:59:01.824 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=45.91
2026-05-04 16:59:01.837 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=61.46 | totalMs=61.46
2026-05-04 16:59:01.837 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:59:01.837
2026-05-04 16:59:01.846 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.15
2026-05-04 16:59:01.846 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=9.09 | totalMs=9.09
2026-05-04 16:59:05.587 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:59:05.587
2026-05-04 16:59:05.603 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=14.72
2026-05-04 16:59:05.611 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.11
2026-05-04 16:59:05.619 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=5.41
2026-05-04 16:59:05.628 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.93
2026-05-04 16:59:05.636 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=8.1
2026-05-04 16:59:05.645 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=8.21
2026-05-04 16:59:05.645 | step 3 | route=IT_Ticket | empId=51700 | apiMs=57.73 | totalMs=57.73
2026-05-04 16:59:05.646 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:59:05.646
2026-05-04 16:59:05.653 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=7.09
2026-05-04 16:59:05.659 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=5.54
2026-05-04 16:59:05.660 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-04 16:59:05.661 | step 3 | route=IT_Ticket | empId=51700 | apiMs=14.93 | totalMs=14.93
2026-05-04 16:59:45.411 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=16:59:45.411
2026-05-04 16:59:45.429 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=17.17
2026-05-04 16:59:45.429 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=18.23 | totalMs=18.23
2026-05-04 16:59:45.837 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:59:45.837
2026-05-04 17:01:11.082 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=17:01:11.082
2026-05-04 17:01:11.349 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=265.54
2026-05-04 17:01:11.450 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=367.64 | totalMs=367.64
2026-05-04 17:01:11.453 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=17:01:11.453
2026-05-04 17:01:11.464 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.6
2026-05-04 17:01:11.473 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.21
2026-05-04 17:01:11.482 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.12
2026-05-04 17:01:11.482 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=29.08 | totalMs=29.08
2026-05-04 17:01:17.034 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=17:01:17.034
2026-05-04 17:01:17.051 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=16.13
2026-05-04 17:01:17.051 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=17.14 | totalMs=17.14
2026-05-04 17:01:17.794 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:01:17.794
2026-05-04 17:11:07.487 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:11:07.487
2026-05-04 17:11:07.520 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=32.25
2026-05-04 17:11:07.521 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-04 17:11:07.523 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-04 17:11:07.524 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-04 17:11:07.543 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=18.13
2026-05-04 17:11:07.547 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=3.63
2026-05-04 17:11:07.547 | step 3 | route=IT_Ticket | empId=53606 | apiMs=60.00 | totalMs=60.00
2026-05-04 17:11:07.547 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:11:07.547
2026-05-04 17:11:07.561 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=13.26
2026-05-04 17:11:07.562 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-04 17:11:07.564 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-04 17:11:07.564 | step 3 | route=IT_Ticket | empId=53606 | apiMs=16.55 | totalMs=16.55
2026-05-04 17:11:21.397 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=17:11:21.397
2026-05-04 17:11:21.536 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=138.28
2026-05-04 17:11:21.536 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=139.50 | totalMs=139.50
2026-05-04 17:11:24.527 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=17:11:24.527
2026-05-04 17:11:24.555 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=24.27
2026-05-04 17:11:24.558 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=30.51 | totalMs=30.51
2026-05-04 17:13:47.590 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:13:47.590
2026-05-04 17:13:47.601 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-05-04 17:13:47.604 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=14.67 | totalMs=14.67
2026-05-04 17:13:47.608 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:13:47.608
2026-05-04 17:13:47.632 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=21.73
2026-05-04 17:13:47.639 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=31.33 | totalMs=31.33
2026-05-04 17:13:47.639 | step 1 | route=IT_TicketPost | empId=53606 | query called at=17:13:47.639
2026-05-04 17:13:47.655 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.34
2026-05-04 17:13:47.656 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=16.39 | totalMs=16.39
2026-05-04 17:13:51.205 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:13:51.205
2026-05-04 17:13:51.216 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=11.1
2026-05-04 17:13:51.218 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-04 17:13:51.219 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-04 17:13:51.220 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-04 17:13:51.238 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=17.63
2026-05-04 17:13:51.242 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=2.89
2026-05-04 17:13:51.242 | step 3 | route=IT_Ticket | empId=53606 | apiMs=37.43 | totalMs=37.43
2026-05-04 17:13:51.243 | step 1 | route=IT_Ticket | empId=53606 | query called at=17:13:51.243
2026-05-04 17:13:51.244 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-04 17:13:51.246 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-04 17:13:51.247 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-04 17:13:51.247 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.49 | totalMs=4.49
2026-05-04 17:15:02.250 | step 1 | route=Ticket_SPOC_Approve | empId=41667 | query called at=17:15:02.250
2026-05-04 17:15:02.300 | step 2 | route=Ticket_SPOC_Approve | empId=41667 | query=IT_TIcket_SPOCApp_Report | queryMs=48.93
2026-05-04 17:15:02.300 | step 3 | route=Ticket_SPOC_Approve | empId=41667 | apiMs=50.08 | totalMs=50.08
2026-05-04 17:15:02.958 | step 4 | route=pageRenderd | empId=41667 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:15:02.958
2026-05-04 17:15:08.328 | step 1 | route=SPOC_Entry_Save | empId=41667 | query called at=17:15:08.328
2026-05-04 17:15:08.364 | step 2 | route=SPOC_Entry_Save | empId=41667 | query=IT_Ticket_Update_SPOC | queryMs=36.03
2026-05-04 17:15:08.371 | step 3 | route=SPOC_Entry_Save | empId=41667 | apiMs=43.19 | totalMs=43.19
2026-05-04 17:15:08.374 | step 1 | route=SPOC_Entry_Save | empId=41667 | query called at=17:15:08.374
2026-05-04 17:15:08.378 | step 2 | route=SPOC_Entry_Save | empId=41667 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-04 17:15:08.379 | step 2 | route=SPOC_Entry_Save | empId=41667 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-05-04 17:15:08.380 | step 2 | route=SPOC_Entry_Save | empId=41667 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.64
2026-05-04 17:15:08.380 | step 3 | route=SPOC_Entry_Save | empId=41667 | apiMs=6.40 | totalMs=6.40
2026-05-04 17:15:08.610 | step 1 | route=Ticket_SPOC_Approve | empId=41667 | query called at=17:15:08.610
2026-05-04 17:15:08.626 | step 2 | route=Ticket_SPOC_Approve | empId=41667 | query=IT_TIcket_SPOCApp_Report | queryMs=15.64
2026-05-04 17:15:08.627 | step 3 | route=Ticket_SPOC_Approve | empId=41667 | apiMs=16.68 | totalMs=16.68
2026-05-04 17:15:09.231 | step 4 | route=pageRenderd | empId=41667 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:15:09.231
2026-05-04 17:15:10.817 | step 4 | route=pageRenderd | empId=41667 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:15:10.817
2026-05-04 17:22:01.249 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:22:01.249
2026-05-04 17:22:01.302 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=52.15
2026-05-04 17:22:01.310 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=7.72
2026-05-04 17:22:01.318 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-05-04 17:22:01.327 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-05-04 17:22:01.361 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=34.25
2026-05-04 17:22:01.373 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=10.85
2026-05-04 17:22:01.373 | step 3 | route=IT_Ticket | empId=60917 | apiMs=124.04 | totalMs=124.04
2026-05-04 17:22:01.373 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:22:01.373
2026-05-04 17:22:01.399 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=24.54
2026-05-04 17:22:01.407 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-05-04 17:22:01.415 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-05-04 17:22:01.416 | step 3 | route=IT_Ticket | empId=60917 | apiMs=42.24 | totalMs=42.24
2026-05-04 17:22:09.699 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=17:22:09.699
2026-05-04 17:22:09.838 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=138.38
2026-05-04 17:22:09.841 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=142.48 | totalMs=142.48
2026-05-04 17:22:12.271 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=17:22:12.271
2026-05-04 17:22:12.282 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-05-04 17:22:12.285 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=14.00 | totalMs=14.00
2026-05-04 17:22:19.032 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=17:22:19.032
2026-05-04 17:22:19.063 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=30.99
2026-05-04 17:22:19.064 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=32.01 | totalMs=32.01
2026-05-04 17:23:37.722 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:23:37.722
2026-05-04 17:23:37.734 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-05-04 17:23:37.737 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=15.38 | totalMs=15.38
2026-05-04 17:23:37.740 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:23:37.740
2026-05-04 17:23:37.767 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=24.1
2026-05-04 17:23:37.872 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=131.60 | totalMs=131.60
2026-05-04 17:23:37.872 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:23:37.872
2026-05-04 17:23:37.875 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-05-04 17:23:37.875 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.79 | totalMs=2.79
2026-05-04 17:23:37.876 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:23:37.876
2026-05-04 17:23:37.877 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-04 17:23:37.878 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.76 | totalMs=1.76
2026-05-04 17:23:48.475 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:23:48.475
2026-05-04 17:23:48.500 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=23.74
2026-05-04 17:23:48.513 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-05-04 17:23:48.528 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=11.79
2026-05-04 17:23:48.540 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.05
2026-05-04 17:23:48.551 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=11.15
2026-05-04 17:23:48.569 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=17.09
2026-05-04 17:23:48.569 | step 3 | route=IT_Ticket | empId=60917 | apiMs=93.70 | totalMs=93.70
2026-05-04 17:23:48.570 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:23:48.570
2026-05-04 17:23:48.582 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=11.35
2026-05-04 17:23:48.596 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=14.49
2026-05-04 17:23:48.609 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=12.68
2026-05-04 17:23:48.610 | step 3 | route=IT_Ticket | empId=60917 | apiMs=40.04 | totalMs=40.04
2026-05-04 17:25:00.296 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:25:00.296
2026-05-04 17:25:00.350 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=53.32
2026-05-04 17:25:00.353 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=57.05 | totalMs=57.05
2026-05-04 17:25:00.754 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:25:00.754
2026-05-04 17:25:06.511 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:25:06.511
2026-05-04 17:25:06.533 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.29
2026-05-04 17:25:06.533 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=22.45 | totalMs=22.45
2026-05-04 17:25:08.704 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:25:08.704
2026-05-04 17:25:11.566 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:25:11.566
2026-05-04 17:25:11.582 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=15.52
2026-05-04 17:25:11.590 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=5.05
2026-05-04 17:25:11.599 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=5.62
2026-05-04 17:25:11.607 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=5.73
2026-05-04 17:25:11.616 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=8.07
2026-05-04 17:25:11.624 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=8.22
2026-05-04 17:25:11.625 | step 3 | route=IT_Ticket | empId=68488 | apiMs=59.06 | totalMs=59.06
2026-05-04 17:25:11.626 | step 1 | route=IT_Ticket | empId=68488 | query called at=17:25:11.626
2026-05-04 17:25:11.645 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=18.77
2026-05-04 17:25:11.654 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-05-04 17:25:11.662 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=8.09
2026-05-04 17:25:11.662 | step 3 | route=IT_Ticket | empId=68488 | apiMs=36.91 | totalMs=36.91
2026-05-04 17:25:20.640 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:25:20.640
2026-05-04 17:25:20.662 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.15
2026-05-04 17:25:20.665 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=25.26 | totalMs=25.26
2026-05-04 17:25:21.125 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:25:21.125
2026-05-04 17:31:59.384 | step 1 | route=IT_Ticket | empId=412 | query called at=17:31:59.384
2026-05-04 17:31:59.420 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=34.9
2026-05-04 17:31:59.425 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-04 17:31:59.429 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-04 17:31:59.432 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-04 17:31:59.454 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_it_Ticket_Details | queryMs=20.77
2026-05-04 17:31:59.458 | step 2 | route=IT_Ticket | empId=412 | query=VMS_Comp_login_proc | queryMs=4.1
2026-05-04 17:31:59.459 | step 3 | route=IT_Ticket | empId=412 | apiMs=74.37 | totalMs=74.37
2026-05-04 17:31:59.459 | step 1 | route=IT_Ticket | empId=412 | query called at=17:31:59.459
2026-05-04 17:31:59.474 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=14.03
2026-05-04 17:31:59.475 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-04 17:31:59.476 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-04 17:31:59.477 | step 3 | route=IT_Ticket | empId=412 | apiMs=17.40 | totalMs=17.40
2026-05-04 17:32:35.564 | step 1 | route=Ticket_Entry_SPOC_Module | empId=412 | query called at=17:32:35.564
2026-05-04 17:32:35.660 | step 2 | route=Ticket_Entry_SPOC_Module | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=95.44
2026-05-04 17:32:35.663 | step 3 | route=Ticket_Entry_SPOC_Module | empId=412 | apiMs=99.20 | totalMs=99.20
2026-05-04 17:32:42.435 | step 1 | route=Ticket_Entry_SPOC_Module | empId=412 | query called at=17:32:42.435
2026-05-04 17:32:42.574 | step 2 | route=Ticket_Entry_SPOC_Module | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=138.93
2026-05-04 17:32:42.578 | step 3 | route=Ticket_Entry_SPOC_Module | empId=412 | apiMs=142.77 | totalMs=142.77
2026-05-04 17:32:48.435 | step 1 | route=Ticket_Entry_SPOC_Module | empId=412 | query called at=17:32:48.435
2026-05-04 17:32:48.879 | step 2 | route=Ticket_Entry_SPOC_Module | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=443.34
2026-05-04 17:32:48.882 | step 3 | route=Ticket_Entry_SPOC_Module | empId=412 | apiMs=447.46 | totalMs=447.46
2026-05-04 17:33:01.139 | step 1 | route=Ticket_Entry_SPOC_Module | empId=412 | query called at=17:33:01.139
2026-05-04 17:33:01.195 | step 2 | route=Ticket_Entry_SPOC_Module | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=55.4
2026-05-04 17:33:01.198 | step 3 | route=Ticket_Entry_SPOC_Module | empId=412 | apiMs=59.51 | totalMs=59.51
2026-05-04 17:33:09.530 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=412 | query called at=17:33:09.530
2026-05-04 17:33:09.569 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=37.81
2026-05-04 17:33:09.572 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=412 | apiMs=41.63 | totalMs=41.63
2026-05-04 17:34:33.005 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:34:33.005
2026-05-04 17:36:14.540 | step 1 | route=IT_TicketPost | empId=412 | query called at=17:36:14.540
2026-05-04 17:36:14.550 | step 2 | route=IT_TicketPost | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-05-04 17:36:14.554 | step 3 | route=IT_TicketPost | empId=412 | apiMs=14.20 | totalMs=14.20
2026-05-04 17:36:14.557 | step 1 | route=IT_TicketPost | empId=412 | query called at=17:36:14.557
2026-05-04 17:36:14.590 | step 2 | route=IT_TicketPost | empId=412 | query=IT_Ticket_Save_SPOC | queryMs=29.81
2026-05-04 17:36:14.599 | step 3 | route=IT_TicketPost | empId=412 | apiMs=42.63 | totalMs=42.63
2026-05-04 17:36:14.600 | step 1 | route=IT_TicketPost | empId=412 | query called at=17:36:14.600
2026-05-04 17:36:14.603 | step 2 | route=IT_TicketPost | empId=412 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-05-04 17:36:14.603 | step 3 | route=IT_TicketPost | empId=412 | apiMs=2.93 | totalMs=2.93
2026-05-04 17:36:14.603 | step 1 | route=IT_TicketPost | empId=412 | query called at=17:36:14.603
2026-05-04 17:36:14.605 | step 2 | route=IT_TicketPost | empId=412 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-04 17:36:14.605 | step 3 | route=IT_TicketPost | empId=412 | apiMs=1.99 | totalMs=1.99
2026-05-04 17:36:23.792 | step 1 | route=IT_Ticket | empId=412 | query called at=17:36:23.792
2026-05-04 17:36:23.802 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=9.54
2026-05-04 17:36:23.806 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=3.48
2026-05-04 17:36:23.808 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-04 17:36:23.809 | step 2 | route=IT_Ticket | empId=412 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-04 17:36:23.811 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-05-04 17:36:23.821 | step 2 | route=IT_Ticket | empId=412 | query=VMS_Comp_login_proc | queryMs=9.19
2026-05-04 17:36:23.821 | step 3 | route=IT_Ticket | empId=412 | apiMs=28.87 | totalMs=28.87
2026-05-04 17:36:23.821 | step 1 | route=IT_Ticket | empId=412 | query called at=17:36:23.821
2026-05-04 17:36:23.836 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=13.73
2026-05-04 17:36:23.838 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=1.82
2026-05-04 17:36:23.842 | step 2 | route=IT_Ticket | empId=412 | query=Kpi_HW_Ticket_Details | queryMs=3.83
2026-05-04 17:36:23.843 | step 3 | route=IT_Ticket | empId=412 | apiMs=21.23 | totalMs=21.23
2026-05-04 18:14:39.759 | step 1 | route=IT_Ticket | empId=49869 | query called at=18:14:39.759
2026-05-04 18:14:39.806 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=46.01
2026-05-04 18:14:39.810 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-04 18:14:39.814 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-04 18:14:39.818 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-04 18:14:39.842 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=23.44
2026-05-04 18:14:39.847 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=4.59
2026-05-04 18:14:39.847 | step 3 | route=IT_Ticket | empId=49869 | apiMs=87.94 | totalMs=87.94
2026-05-04 18:14:39.848 | step 1 | route=IT_Ticket | empId=49869 | query called at=18:14:39.848
2026-05-04 18:14:39.864 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=16.47
2026-05-04 18:14:39.866 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-04 18:14:39.867 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-04 18:14:39.868 | step 3 | route=IT_Ticket | empId=49869 | apiMs=20.08 | totalMs=20.08
2026-05-04 18:14:47.198 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=18:14:47.198
2026-05-04 18:14:47.638 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=439.29
2026-05-04 18:14:47.641 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=443.33 | totalMs=443.33
2026-05-04 18:14:49.069 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=18:14:49.069
2026-05-04 18:14:49.113 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=40.49
2026-05-04 18:14:49.116 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=46.61 | totalMs=46.61
2026-05-04 18:15:09.490 | step 1 | route=IT_TicketPost | empId=49869 | query called at=18:15:09.490
2026-05-04 18:15:09.501 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.68
2026-05-04 18:15:09.504 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=14.66 | totalMs=14.66
2026-05-04 18:15:09.507 | step 1 | route=IT_TicketPost | empId=49869 | query called at=18:15:09.507
2026-05-04 18:15:09.559 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=48.74
2026-05-04 18:15:09.561 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=53.68 | totalMs=53.68
2026-05-04 18:15:09.561 | step 1 | route=IT_TicketPost | empId=49869 | query called at=18:15:09.561
2026-05-04 18:15:09.564 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-05-04 18:15:09.564 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.85 | totalMs=2.85
2026-05-04 18:15:12.905 | step 1 | route=IT_Ticket | empId=49869 | query called at=18:15:12.905
2026-05-04 18:15:12.915 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-05-04 18:15:12.917 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-04 18:15:12.918 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-04 18:15:12.919 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-04 18:15:12.921 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-05-04 18:15:12.925 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=3.53
2026-05-04 18:15:12.925 | step 3 | route=IT_Ticket | empId=49869 | apiMs=20.42 | totalMs=20.42
2026-05-04 18:15:12.926 | step 1 | route=IT_Ticket | empId=49869 | query called at=18:15:12.926
2026-05-04 18:15:12.928 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-04 18:15:12.929 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-04 18:15:12.930 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-04 18:15:12.931 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.49 | totalMs=4.49
2026-05-04 18:37:52.395 | step 1 | route=IT_Ticket | empId=406 | query called at=18:37:52.395
2026-05-04 18:37:52.406 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-05-04 18:37:52.411 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-04 18:37:52.415 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-04 18:37:52.419 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-04 18:37:52.421 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-05-04 18:37:52.423 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.53
2026-05-04 18:37:52.423 | step 3 | route=IT_Ticket | empId=406 | apiMs=28.22 | totalMs=28.22
2026-05-04 18:37:52.424 | step 1 | route=IT_Ticket | empId=406 | query called at=18:37:52.424
2026-05-04 18:37:52.426 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-05-04 18:37:52.427 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-04 18:37:52.429 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-04 18:37:52.429 | step 3 | route=IT_Ticket | empId=406 | apiMs=5.07 | totalMs=5.07
2026-05-04 18:37:56.784 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=18:37:56.784
2026-05-04 18:37:56.965 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=180.51
2026-05-04 18:37:56.965 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=181.63 | totalMs=181.63
2026-05-04 18:37:58.367 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=18:37:58.367
2026-05-04 18:37:58.405 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=37.87
2026-05-04 18:37:58.409 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=42.18 | totalMs=42.18
2026-05-04 18:39:22.911 | step 1 | route=IT_TicketPost | empId=406 | query called at=18:39:22.911
2026-05-04 18:39:22.922 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-05-04 18:39:22.925 | step 3 | route=IT_TicketPost | empId=406 | apiMs=14.49 | totalMs=14.49
2026-05-04 18:39:22.928 | step 1 | route=IT_TicketPost | empId=406 | query called at=18:39:22.928
2026-05-04 18:39:23.119 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=187.46
2026-05-04 18:39:23.120 | step 3 | route=IT_TicketPost | empId=406 | apiMs=192.18 | totalMs=192.18
2026-05-04 18:39:23.121 | step 1 | route=IT_TicketPost | empId=406 | query called at=18:39:23.121
2026-05-04 18:39:23.123 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-05-04 18:39:23.123 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.31 | totalMs=2.31
2026-05-04 18:39:23.124 | step 1 | route=IT_TicketPost | empId=406 | query called at=18:39:23.124
2026-05-04 18:39:23.125 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-04 18:39:23.126 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.90 | totalMs=1.90
2026-05-04 18:39:31.845 | step 1 | route=IT_Ticket | empId=406 | query called at=18:39:31.845
2026-05-04 18:39:31.856 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-05-04 18:39:31.860 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-04 18:39:31.864 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-04 18:39:31.868 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-04 18:39:31.870 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-04 18:39:31.872 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.11
2026-05-04 18:39:31.872 | step 3 | route=IT_Ticket | empId=406 | apiMs=26.97 | totalMs=26.97
2026-05-04 18:39:31.872 | step 1 | route=IT_Ticket | empId=406 | query called at=18:39:31.872
2026-05-04 18:39:31.874 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-04 18:39:31.876 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.77
2026-05-04 18:39:31.878 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-04 18:39:31.878 | step 3 | route=IT_Ticket | empId=406 | apiMs=5.58 | totalMs=5.58
2026-05-05 08:30:40.286 | step 5 | route=dashboard | empId=Gpa0014 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-05 09:22:27.172 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:22:27.172
2026-05-05 09:22:27.304 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=131.33
2026-05-05 09:22:27.313 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=8.81
2026-05-05 09:22:27.322 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=8.91
2026-05-05 09:22:27.457 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=133.84
2026-05-05 09:22:28.282 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=824.77
2026-05-05 09:22:28.304 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=18.49
2026-05-05 09:22:28.308 | step 3 | route=IT_Ticket | empId=41204 | apiMs=1,136.35 | totalMs=1,136.35
2026-05-05 09:22:28.311 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:22:28.311
2026-05-05 09:22:28.357 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=45.28
2026-05-05 09:22:28.552 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=194.5
2026-05-05 09:22:28.562 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=9.69
2026-05-05 09:22:28.563 | step 3 | route=IT_Ticket | empId=41204 | apiMs=251.40 | totalMs=251.40
2026-05-05 09:22:34.887 | step 1 | route=HW_TicketFun | empId= | query called at=09:22:34.887
2026-05-05 09:22:34.908 | step 2 | route=HW_TicketFun | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=17.51
2026-05-05 09:22:34.911 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=24.80 | totalMs=24.80
2026-05-05 09:22:55.773 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:22:55.773
2026-05-05 09:22:55.821 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=46.52
2026-05-05 09:22:55.821 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=47.78 | totalMs=47.78
2026-05-05 09:22:55.822 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:22:55.822
2026-05-05 09:22:55.824 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-05-05 09:22:55.824 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=2.38 | totalMs=2.38
2026-05-05 09:22:55.825 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:22:55.825
2026-05-05 09:22:55.830 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=4.03
2026-05-05 09:22:55.830 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=5.06 | totalMs=5.06
2026-05-05 09:22:55.831 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:22:55.831
2026-05-05 09:22:56.019 | step 2 | route=HW_TicketPost | empId=41204 | query=hw_ticket_save_proc_kpi | queryMs=188.37 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGARAJAN SIVANANTHAN/GKT0211, 3, SYSTEM NOT ON, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGARAJAN SIVANANTHAN/GKT0211,@type_iss=3,@issue_Describ=SYSTEM NOT ON,@severity=1,@compid=2,@date=05-May-2026,@Emplno=41204,@filepath=,@filepath2=,@mod_id=1)
2026-05-05 09:22:56.034 | step 5 | route=HW_TicketPost | empId=41204 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGARAJAN SIVANANTHAN/GKT0211, 3, SYSTEM NOT ON, 1, 2). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGARAJAN SIVANANTHAN/GKT0211,@type_iss=3,@issue_Describ=SYSTEM NOT ON,@severity=1,@compid=2,@date=05-May-2026,@Emplno=41204,@filepath=,@filepath2=,@mod_id=1)
2026-05-05 09:22:56.269 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:22:56.269
2026-05-05 09:22:56.283 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.94
2026-05-05 09:22:56.288 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.83
2026-05-05 09:22:56.289 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-05 09:22:56.295 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=5.26
2026-05-05 09:22:56.312 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=17.19
2026-05-05 09:22:56.322 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=9.39
2026-05-05 09:22:56.322 | step 3 | route=IT_Ticket | empId=41204 | apiMs=53.49 | totalMs=53.49
2026-05-05 09:22:56.323 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:22:56.323
2026-05-05 09:22:56.331 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=6.83
2026-05-05 09:22:56.335 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=4.37
2026-05-05 09:22:56.337 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-05 09:22:56.337 | step 3 | route=IT_Ticket | empId=41204 | apiMs=14.02 | totalMs=14.02
2026-05-05 09:23:36.962 | step 1 | route=HW_TicketFun | empId= | query called at=09:23:36.962
2026-05-05 09:23:36.983 | step 2 | route=HW_TicketFun | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=20.53
2026-05-05 09:23:36.986 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=24.74 | totalMs=24.74
2026-05-05 09:23:47.053 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:23:47.053
2026-05-05 09:23:47.147 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=93.11
2026-05-05 09:23:47.147 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=94.23 | totalMs=94.23
2026-05-05 09:23:47.655 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:23:47.655
2026-05-05 09:23:59.311 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:23:59.311
2026-05-05 09:23:59.324 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=12.22
2026-05-05 09:23:59.332 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=7.84
2026-05-05 09:23:59.338 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=5.53
2026-05-05 09:23:59.343 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=4.93
2026-05-05 09:23:59.351 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=7.07
2026-05-05 09:23:59.361 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=9.7
2026-05-05 09:23:59.361 | step 3 | route=IT_Ticket | empId=41204 | apiMs=50.48 | totalMs=50.48
2026-05-05 09:23:59.362 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:23:59.362
2026-05-05 09:23:59.365 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=3.05
2026-05-05 09:23:59.371 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=5.19
2026-05-05 09:23:59.375 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=3.12
2026-05-05 09:23:59.375 | step 3 | route=IT_Ticket | empId=41204 | apiMs=12.91 | totalMs=12.91
2026-05-05 09:24:09.058 | step 1 | route=HW_TicketFun | empId= | query called at=09:24:09.058
2026-05-05 09:24:09.069 | step 2 | route=HW_TicketFun | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=10.11
2026-05-05 09:24:09.070 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.46 | totalMs=11.46
2026-05-05 09:24:52.923 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:24:52.923
2026-05-05 09:24:52.951 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=27.62
2026-05-05 09:24:52.952 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=28.64 | totalMs=28.64
2026-05-05 09:24:52.952 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:24:52.952
2026-05-05 09:24:52.956 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.2
2026-05-05 09:24:52.957 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=4.18 | totalMs=4.18
2026-05-05 09:24:52.957 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:24:52.957
2026-05-05 09:24:52.960 | step 2 | route=HW_TicketPost | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=2.08
2026-05-05 09:24:52.960 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=3.07 | totalMs=3.07
2026-05-05 09:24:52.961 | step 1 | route=HW_TicketPost | empId=41204 | query called at=09:24:52.961
2026-05-05 09:24:52.965 | step 2 | route=HW_TicketPost | empId=41204 | query=hw_ticket_save_proc_kpi | queryMs=3.67
2026-05-05 09:24:52.968 | step 3 | route=HW_TicketPost | empId=41204 | apiMs=6.74 | totalMs=6.74
2026-05-05 09:24:53.193 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:24:53.193
2026-05-05 09:24:53.203 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-05-05 09:24:53.205 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-05 09:24:53.207 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-05 09:24:53.209 | step 2 | route=IT_Ticket | empId=41204 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-05 09:24:53.210 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-05-05 09:24:53.217 | step 2 | route=IT_Ticket | empId=41204 | query=VMS_Comp_login_proc | queryMs=6.46
2026-05-05 09:24:53.217 | step 3 | route=IT_Ticket | empId=41204 | apiMs=24.64 | totalMs=24.64
2026-05-05 09:24:53.218 | step 1 | route=IT_Ticket | empId=41204 | query called at=09:24:53.218
2026-05-05 09:24:53.220 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-05 09:24:53.221 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-05 09:24:53.222 | step 2 | route=IT_Ticket | empId=41204 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-05 09:24:53.223 | step 3 | route=IT_Ticket | empId=41204 | apiMs=4.83 | totalMs=4.83
2026-05-05 09:24:57.491 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:24:57.491
2026-05-05 09:24:57.506 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-05-05 09:24:57.510 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-05 09:24:57.514 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-05 09:24:57.515 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-05 09:24:57.517 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-05-05 09:24:57.518 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.18
2026-05-05 09:24:57.519 | step 3 | route=IT_Ticket | empId=49869 | apiMs=27.29 | totalMs=27.29
2026-05-05 09:24:57.519 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:24:57.519
2026-05-05 09:24:57.521 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-05 09:24:57.522 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-05 09:24:57.524 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-05 09:24:57.524 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.87 | totalMs=4.87
2026-05-05 09:25:02.250 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=09:25:02.250
2026-05-05 09:25:03.581 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1329.96
2026-05-05 09:25:03.585 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=1,334.44 | totalMs=1,334.44
2026-05-05 09:25:05.359 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=09:25:05.359
2026-05-05 09:25:05.404 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=44.83
2026-05-05 09:25:05.405 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=45.85 | totalMs=45.85
2026-05-05 09:25:23.875 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:25:23.875
2026-05-05 09:25:23.886 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-05-05 09:25:23.889 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=14.51 | totalMs=14.51
2026-05-05 09:25:23.892 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:25:23.892
2026-05-05 09:25:24.757 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=862.12
2026-05-05 09:25:24.860 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=968.01 | totalMs=968.01
2026-05-05 09:25:24.861 | step 1 | route=IT_TicketPost | empId=49869 | query called at=09:25:24.861
2026-05-05 09:25:24.864 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-05-05 09:25:24.864 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=3.09 | totalMs=3.09
2026-05-05 09:25:36.332 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:25:36.332
2026-05-05 09:25:36.343 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-05-05 09:25:36.345 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-05 09:25:36.347 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-05 09:25:36.348 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-05 09:25:36.350 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.38
2026-05-05 09:25:36.357 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=6.41
2026-05-05 09:25:36.357 | step 3 | route=IT_Ticket | empId=49869 | apiMs=24.73 | totalMs=24.73
2026-05-05 09:25:36.358 | step 1 | route=IT_Ticket | empId=49869 | query called at=09:25:36.358
2026-05-05 09:25:36.359 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-05-05 09:25:36.361 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-05 09:25:36.362 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-05 09:25:36.363 | step 3 | route=IT_Ticket | empId=49869 | apiMs=5.18 | totalMs=5.18
2026-05-05 09:39:43.968 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:39:43.968
2026-05-05 09:39:44.083 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=114.01
2026-05-05 09:39:44.084 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=115.27 | totalMs=115.27
2026-05-05 09:39:44.543 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:44.543
2026-05-05 09:39:48.509 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:39:48.509
2026-05-05 09:39:48.587 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=77.58
2026-05-05 09:39:48.607 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=98.16 | totalMs=98.16
2026-05-05 09:39:48.610 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:39:48.610
2026-05-05 09:39:48.643 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.32
2026-05-05 09:39:48.649 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.16
2026-05-05 09:39:48.651 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-05 09:39:48.652 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=41.80 | totalMs=41.80
2026-05-05 09:39:52.901 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:39:52.901
2026-05-05 09:39:52.939 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=37.75
2026-05-05 09:39:52.942 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=41.53 | totalMs=41.53
2026-05-05 09:39:53.339 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:53.339
2026-05-05 09:40:16.089 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:40:16.089
2026-05-05 09:40:22.949 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:40:22.949
2026-05-05 09:40:22.983 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.29
2026-05-05 09:40:22.986 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=37.32 | totalMs=37.32
2026-05-05 09:40:23.660 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:40:23.660
2026-05-05 09:46:28.391 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:46:28.391
2026-05-05 09:46:28.434 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=42.29
2026-05-05 09:46:28.436 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.75
2026-05-05 09:46:28.438 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-05 09:46:28.440 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-05 09:46:28.469 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=28.68
2026-05-05 09:46:28.475 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=5.7
2026-05-05 09:46:28.475 | step 3 | route=IT_Ticket | empId=6770 | apiMs=84.32 | totalMs=84.32
2026-05-05 09:46:28.476 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:46:28.476
2026-05-05 09:46:28.496 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=19.4
2026-05-05 09:46:28.499 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=2.41
2026-05-05 09:46:28.500 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-05 09:46:28.501 | step 3 | route=IT_Ticket | empId=6770 | apiMs=24.74 | totalMs=24.74
2026-05-05 09:46:34.349 | step 1 | route=HW_TicketFun | empId= | query called at=09:46:34.349
2026-05-05 09:46:34.381 | step 2 | route=HW_TicketFun | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=31.79
2026-05-05 09:46:34.382 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=33.20 | totalMs=33.20
2026-05-05 09:46:42.585 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:46:42.585
2026-05-05 09:46:42.615 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=28.99
2026-05-05 09:46:42.615 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=30.17 | totalMs=30.17
2026-05-05 09:46:42.616 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:46:42.616
2026-05-05 09:46:42.633 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.12
2026-05-05 09:46:42.634 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=17.97 | totalMs=17.97
2026-05-05 09:46:42.635 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:46:42.635
2026-05-05 09:46:42.637 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.6
2026-05-05 09:46:42.637 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=2.71 | totalMs=2.71
2026-05-05 09:46:42.638 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:46:42.638
2026-05-05 09:46:42.682 | step 2 | route=HW_TicketPost | empId=6770 | query=hw_ticket_save_proc_kpi | queryMs=43.92 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, NEED TONER, 2, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=NEED TONER,@severity=2,@compid=1,@date=05-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-05 09:46:42.691 | step 5 | route=HW_TicketPost | empId=6770 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, NEED TONER, 2, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=NEED TONER,@severity=2,@compid=1,@date=05-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-05 09:46:42.919 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:46:42.919
2026-05-05 09:46:42.930 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.76
2026-05-05 09:46:42.932 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-05-05 09:46:42.934 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-05-05 09:46:42.937 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-05-05 09:46:42.938 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-05-05 09:46:42.940 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=1.33
2026-05-05 09:46:42.940 | step 3 | route=IT_Ticket | empId=6770 | apiMs=21.34 | totalMs=21.34
2026-05-05 09:46:42.941 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:46:42.941
2026-05-05 09:46:42.943 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-05-05 09:46:42.944 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-05 09:46:42.946 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-05 09:46:42.947 | step 3 | route=IT_Ticket | empId=6770 | apiMs=5.62 | totalMs=5.62
2026-05-05 09:46:55.175 | step 1 | route=HW_TicketFun | empId= | query called at=09:46:55.175
2026-05-05 09:46:55.246 | step 2 | route=HW_TicketFun | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=70.1
2026-05-05 09:46:55.249 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=74.27 | totalMs=74.27
2026-05-05 09:47:06.269 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:47:06.269
2026-05-05 09:47:06.290 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=21.12
2026-05-05 09:47:06.294 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=25.39 | totalMs=25.39
2026-05-05 09:47:06.297 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:47:06.297
2026-05-05 09:47:06.306 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.45
2026-05-05 09:47:06.306 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=9.08 | totalMs=9.08
2026-05-05 09:47:06.307 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:47:06.307
2026-05-05 09:47:06.314 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=6.95
2026-05-05 09:47:06.315 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=7.71 | totalMs=7.71
2026-05-05 09:47:06.315 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:47:06.315
2026-05-05 09:47:06.320 | step 2 | route=HW_TicketPost | empId=6770 | query=hw_ticket_save_proc_kpi | queryMs=4.41 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, NEED TONER, 1, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=NEED TONER,@severity=1,@compid=1,@date=05-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-05 09:47:06.328 | step 5 | route=HW_TicketPost | empId=6770 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, NEED TONER, 1, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=NEED TONER,@severity=1,@compid=1,@date=05-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-05 09:47:06.553 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:47:06.553
2026-05-05 09:47:06.565 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-05-05 09:47:06.567 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-05-05 09:47:06.568 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-05 09:47:06.570 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-05 09:47:06.572 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-05 09:47:06.574 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=1.3
2026-05-05 09:47:06.574 | step 3 | route=IT_Ticket | empId=6770 | apiMs=20.54 | totalMs=20.54
2026-05-05 09:47:06.575 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:47:06.575
2026-05-05 09:47:06.577 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-05 09:47:06.578 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-05 09:47:06.580 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-05 09:47:06.580 | step 3 | route=IT_Ticket | empId=6770 | apiMs=5.73 | totalMs=5.73
2026-05-05 09:48:37.281 | step 1 | route=HW_TicketFun | empId= | query called at=09:48:37.281
2026-05-05 09:48:37.295 | step 2 | route=HW_TicketFun | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=13.59
2026-05-05 09:48:37.298 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=17.57 | totalMs=17.57
2026-05-05 09:48:53.227 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:48:53.227
2026-05-05 09:48:53.256 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=28.52
2026-05-05 09:48:53.260 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=32.97 | totalMs=32.97
2026-05-05 09:48:53.263 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:48:53.263
2026-05-05 09:48:53.268 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.78
2026-05-05 09:48:53.268 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=5.01 | totalMs=5.01
2026-05-05 09:48:53.269 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:48:53.269
2026-05-05 09:48:53.271 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-05-05 09:48:53.271 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=2.16 | totalMs=2.16
2026-05-05 09:48:53.271 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:48:53.271
2026-05-05 09:48:53.279 | step 2 | route=HW_TicketPost | empId=6770 | query=hw_ticket_save_proc_kpi | queryMs=7 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, TONER, 1, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=TONER,@severity=1,@compid=1,@date=05-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-05 09:48:53.289 | step 5 | route=HW_TicketPost | empId=6770 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (NAGADEVI L/GSA0116, 4, TONER, 1, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=NAGADEVI L/GSA0116,@type_iss=4,@issue_Describ=TONER,@severity=1,@compid=1,@date=05-May-2026,@Emplno=6770,@filepath=,@filepath2=,@mod_id=1)
2026-05-05 09:48:53.520 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:48:53.520
2026-05-05 09:48:53.565 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=43.87
2026-05-05 09:48:53.566 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-05 09:48:53.568 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-05 09:48:53.571 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.86
2026-05-05 09:48:53.588 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=17.09
2026-05-05 09:48:53.593 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=4.53
2026-05-05 09:48:53.593 | step 3 | route=IT_Ticket | empId=6770 | apiMs=73.18 | totalMs=73.18
2026-05-05 09:48:53.594 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:48:53.594
2026-05-05 09:48:53.596 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.89
2026-05-05 09:48:53.598 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-05-05 09:48:53.600 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-05-05 09:48:53.600 | step 3 | route=IT_Ticket | empId=6770 | apiMs=6.20 | totalMs=6.20
2026-05-05 09:51:45.311 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:51:45.311
2026-05-05 09:51:45.322 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-05-05 09:51:45.323 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-05 09:51:45.325 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-05 09:51:45.327 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-05 09:51:45.329 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.62
2026-05-05 09:51:45.335 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=6.04
2026-05-05 09:51:45.335 | step 3 | route=IT_Ticket | empId=6770 | apiMs=24.28 | totalMs=24.28
2026-05-05 09:51:45.336 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:51:45.336
2026-05-05 09:51:45.338 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-05 09:51:45.340 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-05 09:51:45.341 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-05 09:51:45.341 | step 3 | route=IT_Ticket | empId=6770 | apiMs=5.24 | totalMs=5.24
2026-05-05 09:51:51.240 | step 1 | route=HW_TicketFun | empId= | query called at=09:51:51.240
2026-05-05 09:51:51.264 | step 2 | route=HW_TicketFun | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=23.39
2026-05-05 09:51:51.265 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=24.71 | totalMs=24.71
2026-05-05 09:52:01.075 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:52:01.075
2026-05-05 09:52:01.125 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=48.47
2026-05-05 09:52:01.129 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=53.55 | totalMs=53.55
2026-05-05 09:52:01.132 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:52:01.132
2026-05-05 09:52:01.150 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.57
2026-05-05 09:52:01.151 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=18.34 | totalMs=18.34
2026-05-05 09:52:01.152 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:52:01.152
2026-05-05 09:52:01.167 | step 2 | route=HW_TicketPost | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=14.38
2026-05-05 09:52:01.167 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=15.41 | totalMs=15.41
2026-05-05 09:52:01.168 | step 1 | route=HW_TicketPost | empId=6770 | query called at=09:52:01.168
2026-05-05 09:52:01.189 | step 2 | route=HW_TicketPost | empId=6770 | query=hw_ticket_save_proc_kpi | queryMs=20.3
2026-05-05 09:52:01.242 | step 3 | route=HW_TicketPost | empId=6770 | apiMs=73.67 | totalMs=73.67
2026-05-05 09:52:12.414 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:52:12.414
2026-05-05 09:52:12.424 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-05-05 09:52:12.429 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-05 09:52:12.433 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-05 09:52:12.438 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-05 09:52:12.439 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-05-05 09:52:12.441 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=1.7
2026-05-05 09:52:12.442 | step 3 | route=IT_Ticket | empId=6770 | apiMs=28.26 | totalMs=28.26
2026-05-05 09:52:12.443 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:52:12.443
2026-05-05 09:52:12.445 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-05 09:52:12.447 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.61
2026-05-05 09:52:12.448 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-05 09:52:12.449 | step 3 | route=IT_Ticket | empId=6770 | apiMs=6.04 | totalMs=6.04
2026-05-05 09:52:25.318 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=09:52:25.318
2026-05-05 09:52:25.457 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=138.69
2026-05-05 09:52:25.458 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=140.08 | totalMs=140.08
2026-05-05 09:52:27.518 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=09:52:27.518
2026-05-05 09:52:27.743 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=223.76
2026-05-05 09:52:27.747 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=228.83 | totalMs=228.83
2026-05-05 09:53:30.575 | step 1 | route=IT_TicketPost | empId=6770 | query called at=09:53:30.575
2026-05-05 09:53:30.586 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-05-05 09:53:30.587 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=11.49 | totalMs=11.49
2026-05-05 09:53:30.587 | step 1 | route=IT_TicketPost | empId=6770 | query called at=09:53:30.587
2026-05-05 09:53:30.620 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=32.45
2026-05-05 09:53:30.623 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=35.58 | totalMs=35.58
2026-05-05 09:53:30.623 | step 1 | route=IT_TicketPost | empId=6770 | query called at=09:53:30.623
2026-05-05 09:53:30.626 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-05-05 09:53:30.626 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.80 | totalMs=2.80
2026-05-05 09:53:30.627 | step 1 | route=IT_TicketPost | empId=6770 | query called at=09:53:30.627
2026-05-05 09:53:30.628 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-05 09:53:30.629 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=1.70 | totalMs=1.70
2026-05-05 09:53:34.615 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:53:34.615
2026-05-05 09:53:34.628 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=11.77
2026-05-05 09:53:34.631 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=2.69
2026-05-05 09:53:34.634 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=2.69
2026-05-05 09:53:34.636 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-05 09:53:34.639 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=2.55
2026-05-05 09:53:34.645 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=6.13
2026-05-05 09:53:34.645 | step 3 | route=IT_Ticket | empId=6770 | apiMs=30.31 | totalMs=30.31
2026-05-05 09:53:34.646 | step 1 | route=IT_Ticket | empId=6770 | query called at=09:53:34.646
2026-05-05 09:53:34.648 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.76
2026-05-05 09:53:34.651 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=2.55
2026-05-05 09:53:34.653 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-05 09:53:34.653 | step 3 | route=IT_Ticket | empId=6770 | apiMs=7.24 | totalMs=7.24
2026-05-05 09:58:28.551 | step 1 | route=IT_Ticket | empId=50239 | query called at=09:58:28.551
2026-05-05 09:58:28.598 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=46.5
2026-05-05 09:58:28.604 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-05-05 09:58:28.608 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-05 09:58:28.614 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-05 09:58:28.644 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=30.16
2026-05-05 09:58:28.651 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=6.54
2026-05-05 09:58:28.652 | step 3 | route=IT_Ticket | empId=50239 | apiMs=100.75 | totalMs=100.75
2026-05-05 09:58:28.652 | step 1 | route=IT_Ticket | empId=50239 | query called at=09:58:28.652
2026-05-05 09:58:28.674 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=20.55
2026-05-05 09:58:28.676 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-05-05 09:58:28.677 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-05-05 09:58:28.678 | step 3 | route=IT_Ticket | empId=50239 | apiMs=25.29 | totalMs=25.29
2026-05-05 09:58:53.753 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50239 | query called at=09:58:53.753
2026-05-05 09:58:54.133 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=379.84
2026-05-05 09:58:54.137 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50239 | apiMs=383.93 | totalMs=383.93
2026-05-05 09:58:55.328 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query called at=09:58:55.328
2026-05-05 09:58:55.361 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=30.18
2026-05-05 09:58:55.364 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50239 | apiMs=36.20 | totalMs=36.20
2026-05-05 09:59:33.485 | step 1 | route=IT_TicketPost | empId=50239 | query called at=09:59:33.485
2026-05-05 09:59:33.500 | step 2 | route=IT_TicketPost | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=14.7
2026-05-05 09:59:33.504 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=19.75 | totalMs=19.75
2026-05-05 09:59:33.508 | step 1 | route=IT_TicketPost | empId=50239 | query called at=09:59:33.508
2026-05-05 09:59:33.600 | step 2 | route=IT_TicketPost | empId=50239 | query=IT_Ticket_Save_SPOC | queryMs=89.47
2026-05-05 09:59:33.623 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=115.02 | totalMs=115.02
2026-05-05 09:59:33.623 | step 1 | route=IT_TicketPost | empId=50239 | query called at=09:59:33.623
2026-05-05 09:59:33.670 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=46.17
2026-05-05 09:59:33.671 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=47.38 | totalMs=47.38
2026-05-05 09:59:33.671 | step 1 | route=IT_TicketPost | empId=50239 | query called at=09:59:33.671
2026-05-05 09:59:33.676 | step 2 | route=IT_TicketPost | empId=50239 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.25
2026-05-05 09:59:33.676 | step 3 | route=IT_TicketPost | empId=50239 | apiMs=5.01 | totalMs=5.01
2026-05-05 09:59:33.913 | step 1 | route=IT_Ticket | empId=50239 | query called at=09:59:33.913
2026-05-05 09:59:33.927 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=13.41
2026-05-05 09:59:33.936 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-05-05 09:59:33.938 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-05 09:59:33.942 | step 2 | route=IT_Ticket | empId=50239 | query=KPI_IT_Ticket_Details_New | queryMs=4.15
2026-05-05 09:59:33.944 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_it_Ticket_Details | queryMs=1.34
2026-05-05 09:59:33.951 | step 2 | route=IT_Ticket | empId=50239 | query=VMS_Comp_login_proc | queryMs=6.52
2026-05-05 09:59:33.951 | step 3 | route=IT_Ticket | empId=50239 | apiMs=37.64 | totalMs=37.64
2026-05-05 09:59:33.952 | step 1 | route=IT_Ticket | empId=50239 | query called at=09:59:33.952
2026-05-05 09:59:33.954 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-05 09:59:33.955 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-05 09:59:33.957 | step 2 | route=IT_Ticket | empId=50239 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-05 09:59:33.957 | step 3 | route=IT_Ticket | empId=50239 | apiMs=5.52 | totalMs=5.52
2026-05-05 10:02:55.728 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:02:55.728
2026-05-05 10:02:55.789 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=60.26
2026-05-05 10:02:55.799 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.49
2026-05-05 10:02:55.805 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=6.26
2026-05-05 10:02:55.807 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-05 10:02:55.850 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=42.16
2026-05-05 10:02:55.857 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=6.68
2026-05-05 10:02:55.857 | step 3 | route=IT_Ticket | empId=59261 | apiMs=129.48 | totalMs=129.48
2026-05-05 10:02:55.858 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:02:55.858
2026-05-05 10:02:55.878 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=19.73
2026-05-05 10:02:55.880 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-05 10:02:55.881 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-05 10:02:55.882 | step 3 | route=IT_Ticket | empId=59261 | apiMs=23.84 | totalMs=23.84
2026-05-05 10:03:00.673 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=10:03:00.673
2026-05-05 10:03:01.186 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=512.35
2026-05-05 10:03:01.187 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=513.76 | totalMs=513.76
2026-05-05 10:03:02.463 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=10:03:02.463
2026-05-05 10:03:02.504 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=40.85
2026-05-05 10:03:02.508 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=45.00 | totalMs=45.00
2026-05-05 10:03:44.831 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:03:44.831
2026-05-05 10:03:44.844 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.49
2026-05-05 10:03:44.847 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=15.77 | totalMs=15.77
2026-05-05 10:03:44.851 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:03:44.851
2026-05-05 10:03:44.888 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=34.57
2026-05-05 10:03:44.891 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=40.03 | totalMs=40.03
2026-05-05 10:03:44.891 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:03:44.891
2026-05-05 10:03:44.919 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.3
2026-05-05 10:03:44.919 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=28.30 | totalMs=28.30
2026-05-05 10:03:45.155 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:03:45.155
2026-05-05 10:03:45.166 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-05-05 10:03:45.169 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=2
2026-05-05 10:03:45.170 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-05 10:03:45.172 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-05-05 10:03:45.175 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=2.01
2026-05-05 10:03:45.182 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=6.83
2026-05-05 10:03:45.182 | step 3 | route=IT_Ticket | empId=59261 | apiMs=27.54 | totalMs=27.54
2026-05-05 10:03:45.183 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:03:45.183
2026-05-05 10:03:45.185 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-05-05 10:03:45.187 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-05-05 10:03:45.188 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-05-05 10:03:45.189 | step 3 | route=IT_Ticket | empId=59261 | apiMs=5.92 | totalMs=5.92
2026-05-05 10:07:02.909 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:07:02.909
2026-05-05 10:07:02.953 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=43.48
2026-05-05 10:07:02.955 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-05-05 10:07:02.957 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-05-05 10:07:02.959 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-05-05 10:07:02.987 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=26.82
2026-05-05 10:07:02.997 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=10.04
2026-05-05 10:07:02.997 | step 3 | route=IT_Ticket | empId=60917 | apiMs=88.46 | totalMs=88.46
2026-05-05 10:07:02.998 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:07:02.998
2026-05-05 10:07:03.025 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=26.74
2026-05-05 10:07:03.035 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=9.67
2026-05-05 10:07:03.048 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=12.04
2026-05-05 10:07:03.048 | step 3 | route=IT_Ticket | empId=60917 | apiMs=50.09 | totalMs=50.09
2026-05-05 10:07:13.206 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=10:07:13.206
2026-05-05 10:07:13.374 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=166.78
2026-05-05 10:07:13.374 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=168.03 | totalMs=168.03
2026-05-05 10:07:15.195 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=10:07:15.195
2026-05-05 10:07:15.247 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=50.78
2026-05-05 10:07:15.250 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=54.70 | totalMs=54.70
2026-05-05 10:07:19.241 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=10:07:19.241
2026-05-05 10:07:19.258 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=16.92
2026-05-05 10:07:19.262 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=21.08 | totalMs=21.08
2026-05-05 10:08:03.110 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:08:03.110
2026-05-05 10:08:03.121 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-05-05 10:08:03.125 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=15.04 | totalMs=15.04
2026-05-05 10:08:03.128 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:08:03.128
2026-05-05 10:08:03.364 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=233.13
2026-05-05 10:08:03.367 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=238.94 | totalMs=238.94
2026-05-05 10:08:03.368 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:08:03.368
2026-05-05 10:08:03.370 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-05-05 10:08:03.370 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.87 | totalMs=2.87
2026-05-05 10:08:03.371 | step 1 | route=IT_TicketPost | empId=60917 | query called at=10:08:03.371
2026-05-05 10:08:03.376 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.21
2026-05-05 10:08:03.376 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=4.97 | totalMs=4.97
2026-05-05 10:08:07.026 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:08:07.026
2026-05-05 10:08:07.038 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-05-05 10:08:07.041 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=2.84
2026-05-05 10:08:07.045 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=3.41
2026-05-05 10:08:07.049 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=3.48
2026-05-05 10:08:07.053 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=3.36
2026-05-05 10:08:07.061 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=8.35
2026-05-05 10:08:07.062 | step 3 | route=IT_Ticket | empId=60917 | apiMs=35.94 | totalMs=35.94
2026-05-05 10:08:07.062 | step 1 | route=IT_Ticket | empId=60917 | query called at=10:08:07.062
2026-05-05 10:08:07.066 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=2.74
2026-05-05 10:08:07.069 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=3.23
2026-05-05 10:08:07.073 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=3.63
2026-05-05 10:08:07.074 | step 3 | route=IT_Ticket | empId=60917 | apiMs=11.14 | totalMs=11.14
2026-05-05 10:29:22.485 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:29:22.485
2026-05-05 10:29:22.527 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=41.3
2026-05-05 10:29:22.532 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-05 10:29:22.536 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-05 10:29:22.540 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-05 10:29:22.568 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=27.48
2026-05-05 10:29:22.574 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=5.88
2026-05-05 10:29:22.575 | step 3 | route=IT_Ticket | empId=52208 | apiMs=89.31 | totalMs=89.31
2026-05-05 10:29:22.575 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:29:22.575
2026-05-05 10:29:22.594 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=18.59
2026-05-05 10:29:22.596 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-05 10:29:22.597 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-05 10:29:22.597 | step 3 | route=IT_Ticket | empId=52208 | apiMs=21.86 | totalMs=21.86
2026-05-05 10:29:57.056 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=10:29:57.056
2026-05-05 10:29:57.238 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=181.55
2026-05-05 10:29:57.241 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=184.96 | totalMs=184.96
2026-05-05 10:30:14.413 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:30:14.413
2026-05-05 10:30:14.467 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=52.82
2026-05-05 10:30:14.470 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=56.65 | totalMs=56.65
2026-05-05 10:30:14.848 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:30:14.848
2026-05-05 10:30:23.288 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:30:23.288
2026-05-05 10:30:23.340 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=52.35
2026-05-05 10:30:23.362 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=74.47 | totalMs=74.47
2026-05-05 10:30:23.365 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=10:30:23.365
2026-05-05 10:30:23.395 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.39
2026-05-05 10:30:23.396 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-05-05 10:30:23.397 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-05-05 10:30:23.398 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=32.32 | totalMs=32.32
2026-05-05 10:30:34.419 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=10:30:34.419
2026-05-05 10:30:34.441 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.56
2026-05-05 10:30:34.445 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=25.26 | totalMs=25.26
2026-05-05 10:30:34.819 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:30:34.819
2026-05-05 10:30:47.524 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=10:30:47.524
2026-05-05 10:30:47.535 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-05-05 10:30:47.538 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=14.84 | totalMs=14.84
2026-05-05 10:31:29.894 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:31:29.894
2026-05-05 10:31:29.909 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=14.65
2026-05-05 10:31:29.912 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=18.84 | totalMs=18.84
2026-05-05 10:31:29.915 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:31:29.915
2026-05-05 10:31:29.937 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=18.25
2026-05-05 10:31:29.938 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=22.80 | totalMs=22.80
2026-05-05 10:31:29.939 | step 1 | route=IT_TicketPost | empId=52208 | query called at=10:31:29.939
2026-05-05 10:31:29.945 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.27
2026-05-05 10:31:29.945 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=6.28 | totalMs=6.28
2026-05-05 10:31:36.917 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:31:36.917
2026-05-05 10:31:36.932 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=14.97
2026-05-05 10:31:36.940 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=7.57
2026-05-05 10:31:36.949 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-05-05 10:31:36.957 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-05-05 10:31:36.966 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=8.21
2026-05-05 10:31:36.977 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=11.16
2026-05-05 10:31:36.978 | step 3 | route=IT_Ticket | empId=52208 | apiMs=60.99 | totalMs=60.99
2026-05-05 10:31:36.978 | step 1 | route=IT_Ticket | empId=52208 | query called at=10:31:36.978
2026-05-05 10:31:36.986 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=7.07
2026-05-05 10:31:36.990 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=3.48
2026-05-05 10:31:36.991 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-05 10:31:36.991 | step 3 | route=IT_Ticket | empId=52208 | apiMs=12.87 | totalMs=12.87
2026-05-05 10:45:40.885 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:45:40.885
2026-05-05 10:45:40.960 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=74.47
2026-05-05 10:45:40.972 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.22
2026-05-05 10:45:40.981 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=5.35
2026-05-05 10:45:40.990 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=5.56
2026-05-05 10:45:41.042 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=52.28
2026-05-05 10:45:41.059 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=16.31
2026-05-05 10:45:41.059 | step 3 | route=IT_Ticket | empId=58334 | apiMs=174.75 | totalMs=174.75
2026-05-05 10:45:41.060 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:45:41.060
2026-05-05 10:45:41.096 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=35.33
2026-05-05 10:45:41.104 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=7.82
2026-05-05 10:45:41.113 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-05-05 10:45:41.113 | step 3 | route=IT_Ticket | empId=58334 | apiMs=53.23 | totalMs=53.23
2026-05-05 10:46:05.737 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=10:46:05.737
2026-05-05 10:46:06.202 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=464.9
2026-05-05 10:46:06.206 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=468.67 | totalMs=468.67
2026-05-05 10:46:08.994 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=10:46:08.994
2026-05-05 10:46:09.020 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=22.79
2026-05-05 10:46:09.023 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=28.80 | totalMs=28.80
2026-05-05 10:47:28.680 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:47:28.680
2026-05-05 10:47:28.691 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-05-05 10:47:28.694 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=14.35 | totalMs=14.35
2026-05-05 10:47:28.697 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:47:28.697
2026-05-05 10:47:28.698 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:47:28.698
2026-05-05 10:47:28.707 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=8.97
2026-05-05 10:47:28.708 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=11.02 | totalMs=11.02
2026-05-05 10:47:28.708 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:47:28.708
2026-05-05 10:47:28.728 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=19.54
2026-05-05 10:47:28.732 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=23.57 | totalMs=23.57
2026-05-05 10:47:28.732 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:47:28.732
2026-05-05 10:47:28.734 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-05-05 10:47:28.734 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=2.13 | totalMs=2.13
2026-05-05 10:47:28.729 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=28.44 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_IT_Ticket_Details_new_All_new'. The duplicate key value is (58334, 7, Mention the bundel no line issue delete fabric thread issue  : 124647/124650, 1, 11, 9549, May  5 2026 10:46AM). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=BALAMURUGAN.K/GUA0017,@Type_Iss=7,@Issuse_Describ=Mention the bundel no line issue delete fabric thread issue  : 124647/124650,@Severity_Iss=1,@Module_id=11,@Comp_id=3919,@User_Code=58334,@Fc_name=9549,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=59591,@Menu_Link=woven line issue,@Comp_Code=8,@Existing=Mention the bundel no line issue delete fabric thread issue  : 124647/124650,@Proposed=line issue deleted)
2026-05-05 10:47:28.737 | step 5 | route=IT_TicketPost | empId=58334 | action=Ticket Entry Save(USER MISTAKE || ENTRY CORRECTION) - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_IT_Ticket_Details_new_All_new'. The duplicate key value is (58334, 7, Mention the bundel no line issue delete fabric thread issue  : 124647/124650, 1, 11, 9549, May  5 2026 10:46AM). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=BALAMURUGAN.K/GUA0017,@Type_Iss=7,@Issuse_Describ=Mention the bundel no line issue delete fabric thread issue  : 124647/124650,@Severity_Iss=1,@Module_id=11,@Comp_id=3919,@User_Code=58334,@Fc_name=9549,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=59591,@Menu_Link=woven line issue,@Comp_Code=8,@Existing=Mention the bundel no line issue delete fabric thread issue  : 124647/124650,@Proposed=line issue deleted)
2026-05-05 10:47:29.012 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:47:29.012
2026-05-05 10:47:29.023 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-05-05 10:47:29.025 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-05 10:47:29.026 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-05 10:47:29.027 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-05 10:47:29.029 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-05 10:47:29.035 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=5.68
2026-05-05 10:47:29.036 | step 3 | route=IT_Ticket | empId=58334 | apiMs=23.57 | totalMs=23.57
2026-05-05 10:47:29.036 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:47:29.036
2026-05-05 10:47:29.038 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-05 10:47:29.039 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-05 10:47:29.041 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-05 10:47:29.041 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.76 | totalMs=4.76
2026-05-05 10:50:12.636 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:50:12.636
2026-05-05 10:50:12.653 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=16.76
2026-05-05 10:50:12.662 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-05-05 10:50:12.671 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=8.12
2026-05-05 10:50:12.679 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-05-05 10:50:12.688 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=8.3
2026-05-05 10:50:12.706 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=17.5
2026-05-05 10:50:12.706 | step 3 | route=IT_Ticket | empId=58334 | apiMs=70.30 | totalMs=70.30
2026-05-05 10:50:12.707 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:50:12.707
2026-05-05 10:50:12.715 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=7.5
2026-05-05 10:50:12.723 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=8.39
2026-05-05 10:50:12.732 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=8.37
2026-05-05 10:50:12.733 | step 3 | route=IT_Ticket | empId=58334 | apiMs=25.79 | totalMs=25.79
2026-05-05 10:50:18.509 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=10:50:18.509
2026-05-05 10:50:18.861 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=351.56
2026-05-05 10:50:18.864 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=355.54 | totalMs=355.54
2026-05-05 10:50:21.783 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=10:50:21.783
2026-05-05 10:50:21.794 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-05-05 10:50:21.794 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=11.33 | totalMs=11.33
2026-05-05 10:50:56.063 | step 1 | route=IT_Ticket | empId=67606 | query called at=10:50:56.063
2026-05-05 10:50:56.073 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-05-05 10:50:56.077 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-05 10:50:56.081 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-05 10:50:56.085 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-05 10:50:56.086 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-05-05 10:50:56.091 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=3.8
2026-05-05 10:50:56.091 | step 3 | route=IT_Ticket | empId=67606 | apiMs=28.10 | totalMs=28.10
2026-05-05 10:50:56.092 | step 1 | route=IT_Ticket | empId=67606 | query called at=10:50:56.092
2026-05-05 10:50:56.093 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-05 10:50:56.094 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-05 10:50:56.095 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-05 10:50:56.096 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.05 | totalMs=4.05
2026-05-05 10:51:08.125 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=10:51:08.125
2026-05-05 10:51:08.567 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=439.01
2026-05-05 10:51:08.570 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=445.11 | totalMs=445.11
2026-05-05 10:51:10.251 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=10:51:10.251
2026-05-05 10:51:10.318 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=63
2026-05-05 10:51:10.321 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=69.48 | totalMs=69.48
2026-05-05 10:51:10.809 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:51:10.809
2026-05-05 10:51:12.228 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=10:51:12.228
2026-05-05 10:51:12.239 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-05-05 10:51:12.240 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=11.81 | totalMs=11.81
2026-05-05 10:51:13.710 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:51:13.710
2026-05-05 10:51:13.721 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-05 10:51:13.721 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=11.26 | totalMs=11.26
2026-05-05 10:51:13.722 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:51:13.722
2026-05-05 10:51:13.744 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=20.66
2026-05-05 10:51:13.746 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=24.00 | totalMs=24.00
2026-05-05 10:51:13.747 | step 1 | route=IT_TicketPost | empId=58334 | query called at=10:51:13.747
2026-05-05 10:51:13.749 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-05-05 10:51:13.749 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=2.59 | totalMs=2.59
2026-05-05 10:51:14.031 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:51:14.031
2026-05-05 10:51:14.041 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-05-05 10:51:14.043 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-05 10:51:14.044 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-05 10:51:14.046 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-05 10:51:14.047 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-05-05 10:51:14.048 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=1.09
2026-05-05 10:51:14.049 | step 3 | route=IT_Ticket | empId=58334 | apiMs=17.84 | totalMs=17.84
2026-05-05 10:51:14.049 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:51:14.049
2026-05-05 10:51:14.051 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-05 10:51:14.052 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-05 10:51:14.053 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-05 10:51:14.054 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.18 | totalMs=4.18
2026-05-05 10:51:17.363 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=10:51:17.363
2026-05-05 10:51:17.400 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=35.78
2026-05-05 10:51:17.429 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=24.65
2026-05-05 10:51:17.442 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=78.62 | totalMs=78.62
2026-05-05 10:51:17.445 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=10:51:17.445
2026-05-05 10:51:17.447 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-05-05 10:51:17.448 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-05 10:51:17.449 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-05-05 10:51:17.450 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=4.86 | totalMs=4.86
2026-05-05 10:51:17.450 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=10:51:17.450
2026-05-05 10:51:17.452 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-05-05 10:51:17.453 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-05-05 10:51:17.454 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-05-05 10:51:17.454 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=4.30 | totalMs=4.30
2026-05-05 10:51:22.309 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=10:51:22.309
2026-05-05 10:51:22.329 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=18.93
2026-05-05 10:51:22.332 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=22.51 | totalMs=22.51
2026-05-05 10:51:22.713 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:51:22.713
2026-05-05 10:53:58.824 | step 1 | route=IT_TicketPost | empId=67606 | query called at=10:53:58.824
2026-05-05 10:53:58.835 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-05-05 10:53:58.838 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=13.98 | totalMs=13.98
2026-05-05 10:53:58.841 | step 1 | route=IT_TicketPost | empId=67606 | query called at=10:53:58.841
2026-05-05 10:53:58.875 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=31.04
2026-05-05 10:53:58.877 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=36.15 | totalMs=36.15
2026-05-05 10:53:58.877 | step 1 | route=IT_TicketPost | empId=67606 | query called at=10:53:58.877
2026-05-05 10:53:58.879 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-05-05 10:53:58.880 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=2.52 | totalMs=2.52
2026-05-05 10:53:59.153 | step 1 | route=IT_Ticket | empId=67606 | query called at=10:53:59.153
2026-05-05 10:53:59.164 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-05-05 10:53:59.165 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-05 10:53:59.167 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-05 10:53:59.168 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-05 10:53:59.170 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-05 10:53:59.172 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=1.38
2026-05-05 10:53:59.172 | step 3 | route=IT_Ticket | empId=67606 | apiMs=18.89 | totalMs=18.89
2026-05-05 10:53:59.173 | step 1 | route=IT_Ticket | empId=67606 | query called at=10:53:59.173
2026-05-05 10:53:59.174 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-05 10:53:59.175 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-05 10:53:59.177 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-05 10:53:59.177 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.60 | totalMs=4.60
2026-05-05 11:03:15.076 | step 5 | route=dashboard | empId=gha0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-05 11:28:35.875 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=11:28:35.875
2026-05-05 11:28:35.926 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=50.43
2026-05-05 11:28:35.930 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=54.34 | totalMs=54.34
2026-05-05 11:28:36.638 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:28:36.638
2026-05-05 11:28:41.743 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=11:28:41.743
2026-05-05 11:28:41.772 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=IT_Ticket_Update_SPOC | queryMs=28.25
2026-05-05 11:28:41.774 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=31.09 | totalMs=31.09
2026-05-05 11:28:41.774 | step 1 | route=SPOC_Entry_Save | empId=68531 | query called at=11:28:41.774
2026-05-05 11:28:41.777 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-05-05 11:28:41.778 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-05 11:28:41.779 | step 2 | route=SPOC_Entry_Save | empId=68531 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-05 11:28:41.780 | step 3 | route=SPOC_Entry_Save | empId=68531 | apiMs=5.42 | totalMs=5.42
2026-05-05 11:28:42.059 | step 1 | route=Ticket_SPOC_Approve | empId=68531 | query called at=11:28:42.059
2026-05-05 11:28:42.083 | step 2 | route=Ticket_SPOC_Approve | empId=68531 | query=IT_TIcket_SPOCApp_Report | queryMs=21.45
2026-05-05 11:28:42.086 | step 3 | route=Ticket_SPOC_Approve | empId=68531 | apiMs=27.84 | totalMs=27.84
2026-05-05 11:28:42.481 | step 4 | route=pageRenderd | empId=68531 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:28:42.481
2026-05-05 11:31:21.893 | step 1 | route=IT_Ticket | empId=43397 | query called at=11:31:21.893
2026-05-05 11:31:21.938 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=45
2026-05-05 11:31:21.940 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-05-05 11:31:21.942 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-05 11:31:21.943 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-05 11:31:21.973 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_it_Ticket_Details | queryMs=28.98
2026-05-05 11:31:21.979 | step 2 | route=IT_Ticket | empId=43397 | query=VMS_Comp_login_proc | queryMs=5.98
2026-05-05 11:31:21.980 | step 3 | route=IT_Ticket | empId=43397 | apiMs=86.71 | totalMs=86.71
2026-05-05 11:31:21.980 | step 1 | route=IT_Ticket | empId=43397 | query called at=11:31:21.980
2026-05-05 11:31:22.000 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=19.47
2026-05-05 11:31:22.002 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-05 11:31:22.003 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-05 11:31:22.004 | step 3 | route=IT_Ticket | empId=43397 | apiMs=23.24 | totalMs=23.24
2026-05-05 11:31:44.859 | step 1 | route=IT_Ticket_Report | empId=43397 | query called at=11:31:44.859
2026-05-05 11:31:45.242 | step 2 | route=IT_Ticket_Report | empId=43397 | query=kpi_it_ticket_report_page_proc | queryMs=382.13
2026-05-05 11:31:45.242 | step 3 | route=IT_Ticket_Report | empId=43397 | apiMs=383.38 | totalMs=383.38
2026-05-05 11:31:45.964 | step 4 | route=pageRenderd | empId=43397 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:31:45.964
2026-05-05 11:31:47.952 | step 1 | route=IT_Ticket | empId=9550 | query called at=11:31:47.952
2026-05-05 11:31:47.967 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=14.15
2026-05-05 11:31:47.969 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-05 11:31:47.970 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-05 11:31:47.972 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-05 11:31:47.973 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-05-05 11:31:47.980 | step 2 | route=IT_Ticket | empId=9550 | query=VMS_Comp_login_proc | queryMs=5.99
2026-05-05 11:31:47.980 | step 3 | route=IT_Ticket | empId=9550 | apiMs=27.86 | totalMs=27.86
2026-05-05 11:31:47.981 | step 1 | route=IT_Ticket | empId=9550 | query called at=11:31:47.981
2026-05-05 11:31:47.983 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-05-05 11:31:47.984 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-05 11:31:47.986 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-05 11:31:47.986 | step 3 | route=IT_Ticket | empId=9550 | apiMs=5.10 | totalMs=5.10
2026-05-05 11:31:54.715 | step 1 | route=IT_Ticket | empId=43397 | query called at=11:31:54.715
2026-05-05 11:31:54.726 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-05-05 11:31:54.730 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-05 11:31:54.734 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-05 11:31:54.738 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-05 11:31:54.740 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-05 11:31:54.742 | step 2 | route=IT_Ticket | empId=43397 | query=VMS_Comp_login_proc | queryMs=1.26
2026-05-05 11:31:54.742 | step 3 | route=IT_Ticket | empId=43397 | apiMs=26.55 | totalMs=26.55
2026-05-05 11:31:54.743 | step 1 | route=IT_Ticket | empId=43397 | query called at=11:31:54.743
2026-05-05 11:31:54.744 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-05 11:31:54.745 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-05 11:31:54.747 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-05 11:31:54.747 | step 3 | route=IT_Ticket | empId=43397 | apiMs=4.43 | totalMs=4.43
2026-05-05 11:32:02.885 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9550 | query called at=11:32:02.885
2026-05-05 11:32:02.957 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=71.82
2026-05-05 11:32:02.960 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9550 | apiMs=75.67 | totalMs=75.67
2026-05-05 11:32:28.315 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43397 | query called at=11:32:28.315
2026-05-05 11:32:28.511 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=195.94
2026-05-05 11:32:28.515 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43397 | apiMs=199.93 | totalMs=199.93
2026-05-05 11:32:31.569 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43397 | query called at=11:32:31.569
2026-05-05 11:32:31.665 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=95.47
2026-05-05 11:32:31.669 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43397 | apiMs=99.49 | totalMs=99.49
2026-05-05 11:32:31.710 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9550 | query called at=11:32:31.710
2026-05-05 11:32:31.849 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=138.73
2026-05-05 11:32:31.850 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9550 | apiMs=139.80 | totalMs=139.80
2026-05-05 11:32:33.195 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43397 | query called at=11:32:33.195
2026-05-05 11:32:33.377 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=181.3
2026-05-05 11:32:33.378 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43397 | apiMs=182.56 | totalMs=182.56
2026-05-05 11:32:39.500 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43397 | query called at=11:32:39.500
2026-05-05 11:32:39.517 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=16.26
2026-05-05 11:32:39.520 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43397 | apiMs=20.14 | totalMs=20.14
2026-05-05 11:32:50.028 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=9550 | query called at=11:32:50.028
2026-05-05 11:32:50.082 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=53.55
2026-05-05 11:32:50.086 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=9550 | apiMs=57.44 | totalMs=57.44
2026-05-05 11:33:27.180 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9550 | query called at=11:33:27.180
2026-05-05 11:33:27.365 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=185.11
2026-05-05 11:33:27.369 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9550 | apiMs=189.08 | totalMs=189.08
2026-05-05 11:33:40.248 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9550 | query called at=11:33:40.248
2026-05-05 11:33:40.259 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-05-05 11:33:40.262 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9550 | apiMs=14.25 | totalMs=14.25
2026-05-05 11:33:46.408 | step 1 | route=Ticket_Entry_SPOC_Module | empId=9550 | query called at=11:33:46.408
2026-05-05 11:33:46.794 | step 2 | route=Ticket_Entry_SPOC_Module | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=385.25
2026-05-05 11:33:46.797 | step 3 | route=Ticket_Entry_SPOC_Module | empId=9550 | apiMs=388.93 | totalMs=388.93
2026-05-05 11:33:55.164 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=9550 | query called at=11:33:55.164
2026-05-05 11:33:55.175 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-05-05 11:33:55.178 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=9550 | apiMs=13.98 | totalMs=13.98
2026-05-05 11:36:03.429 | step 1 | route=IT_TicketPost | empId=9550 | query called at=11:36:03.429
2026-05-05 11:36:03.444 | step 2 | route=IT_TicketPost | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=14.29
2026-05-05 11:36:03.447 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=18.33 | totalMs=18.33
2026-05-05 11:36:03.450 | step 1 | route=IT_TicketPost | empId=9550 | query called at=11:36:03.450
2026-05-05 11:36:03.490 | step 2 | route=IT_TicketPost | empId=9550 | query=IT_Ticket_Save_SPOC | queryMs=37.08
2026-05-05 11:36:03.492 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=42.60 | totalMs=42.60
2026-05-05 11:36:03.493 | step 1 | route=IT_TicketPost | empId=9550 | query called at=11:36:03.493
2026-05-05 11:36:03.518 | step 2 | route=IT_TicketPost | empId=9550 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.57
2026-05-05 11:36:03.518 | step 3 | route=IT_TicketPost | empId=9550 | apiMs=25.59 | totalMs=25.59
2026-05-05 11:36:03.826 | step 1 | route=IT_Ticket | empId=9550 | query called at=11:36:03.826
2026-05-05 11:36:03.837 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-05 11:36:03.839 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-05 11:36:03.840 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-05 11:36:03.842 | step 2 | route=IT_Ticket | empId=9550 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-05 11:36:03.870 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_it_Ticket_Details | queryMs=27.35
2026-05-05 11:36:03.876 | step 2 | route=IT_Ticket | empId=9550 | query=VMS_Comp_login_proc | queryMs=5.88
2026-05-05 11:36:03.876 | step 3 | route=IT_Ticket | empId=9550 | apiMs=49.88 | totalMs=49.88
2026-05-05 11:36:03.877 | step 1 | route=IT_Ticket | empId=9550 | query called at=11:36:03.877
2026-05-05 11:36:03.896 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=19.02
2026-05-05 11:36:03.898 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-05 11:36:03.899 | step 2 | route=IT_Ticket | empId=9550 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-05 11:36:03.900 | step 3 | route=IT_Ticket | empId=9550 | apiMs=22.78 | totalMs=22.78
2026-05-05 11:36:12.984 | step 1 | route=IT_TicketPost | empId=43397 | query called at=11:36:12.984
2026-05-05 11:36:12.995 | step 2 | route=IT_TicketPost | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-05 11:36:12.998 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=14.28 | totalMs=14.28
2026-05-05 11:36:13.013 | step 1 | route=IT_TicketPost | empId=43397 | query called at=11:36:13.013
2026-05-05 11:36:13.036 | step 2 | route=IT_TicketPost | empId=43397 | query=IT_Ticket_Save_SPOC | queryMs=22.97
2026-05-05 11:36:13.038 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=25.18 | totalMs=25.18
2026-05-05 11:36:13.038 | step 1 | route=IT_TicketPost | empId=43397 | query called at=11:36:13.038
2026-05-05 11:36:13.040 | step 2 | route=IT_TicketPost | empId=43397 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-05-05 11:36:13.041 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=2.53 | totalMs=2.53
2026-05-05 11:36:13.041 | step 1 | route=IT_TicketPost | empId=43397 | query called at=11:36:13.041
2026-05-05 11:36:13.043 | step 2 | route=IT_TicketPost | empId=43397 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-05 11:36:13.043 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=1.75 | totalMs=1.75
2026-05-05 11:36:13.269 | step 1 | route=IT_Ticket | empId=43397 | query called at=11:36:13.269
2026-05-05 11:36:13.279 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-05-05 11:36:13.281 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-05 11:36:13.283 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-05 11:36:13.284 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-05 11:36:13.285 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-05-05 11:36:13.287 | step 2 | route=IT_Ticket | empId=43397 | query=VMS_Comp_login_proc | queryMs=1.2
2026-05-05 11:36:13.287 | step 3 | route=IT_Ticket | empId=43397 | apiMs=18.68 | totalMs=18.68
2026-05-05 11:36:13.288 | step 1 | route=IT_Ticket | empId=43397 | query called at=11:36:13.288
2026-05-05 11:36:13.290 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-05 11:36:13.291 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-05 11:36:13.292 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-05 11:36:13.293 | step 3 | route=IT_Ticket | empId=43397 | apiMs=4.70 | totalMs=4.70
2026-05-05 11:42:55.410 | step 1 | route=IT_Ticket | empId=39891 | query called at=11:42:55.410
2026-05-05 11:42:55.453 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=43
2026-05-05 11:42:55.456 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=2.02
2026-05-05 11:42:55.457 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-05 11:42:55.459 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-05 11:42:55.486 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=27.1
2026-05-05 11:42:55.493 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=5.88
2026-05-05 11:42:55.493 | step 3 | route=IT_Ticket | empId=39891 | apiMs=83.26 | totalMs=83.26
2026-05-05 11:42:55.494 | step 1 | route=IT_Ticket | empId=39891 | query called at=11:42:55.494
2026-05-05 11:42:55.513 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=19.44
2026-05-05 11:42:55.515 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-05 11:42:55.516 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-05 11:42:55.517 | step 3 | route=IT_Ticket | empId=39891 | apiMs=22.89 | totalMs=22.89
2026-05-05 11:43:03.823 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39891 | query called at=11:43:03.823
2026-05-05 11:43:04.260 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=436.8
2026-05-05 11:43:04.261 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39891 | apiMs=438.02 | totalMs=438.02
2026-05-05 11:43:06.095 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query called at=11:43:06.095
2026-05-05 11:43:06.142 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=46.45
2026-05-05 11:43:06.142 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39891 | apiMs=47.58 | totalMs=47.58
2026-05-05 11:43:32.467 | step 1 | route=IT_TicketPost | empId=39891 | query called at=11:43:32.467
2026-05-05 11:43:32.479 | step 2 | route=IT_TicketPost | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-05-05 11:43:32.479 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=11.67 | totalMs=11.67
2026-05-05 11:43:32.480 | step 1 | route=IT_TicketPost | empId=39891 | query called at=11:43:32.480
2026-05-05 11:43:32.513 | step 2 | route=IT_TicketPost | empId=39891 | query=IT_Ticket_Save_SPOC | queryMs=33.3
2026-05-05 11:43:32.515 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=35.80 | totalMs=35.80
2026-05-05 11:43:32.516 | step 1 | route=IT_TicketPost | empId=39891 | query called at=11:43:32.516
2026-05-05 11:43:32.518 | step 2 | route=IT_TicketPost | empId=39891 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-05-05 11:43:32.519 | step 3 | route=IT_TicketPost | empId=39891 | apiMs=2.65 | totalMs=2.65
2026-05-05 11:43:32.742 | step 1 | route=IT_Ticket | empId=39891 | query called at=11:43:32.742
2026-05-05 11:43:32.752 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-05-05 11:43:32.754 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-05 11:43:32.756 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-05 11:43:32.757 | step 2 | route=IT_Ticket | empId=39891 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-05 11:43:32.759 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-05-05 11:43:32.765 | step 2 | route=IT_Ticket | empId=39891 | query=VMS_Comp_login_proc | queryMs=5.97
2026-05-05 11:43:32.766 | step 3 | route=IT_Ticket | empId=39891 | apiMs=23.86 | totalMs=23.86
2026-05-05 11:43:32.766 | step 1 | route=IT_Ticket | empId=39891 | query called at=11:43:32.766
2026-05-05 11:43:32.768 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-05 11:43:32.770 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-05 11:43:32.772 | step 2 | route=IT_Ticket | empId=39891 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-05 11:43:32.772 | step 3 | route=IT_Ticket | empId=39891 | apiMs=5.44 | totalMs=5.44
2026-05-05 11:47:42.749 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:47:42.749
2026-05-05 11:47:42.760 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-05-05 11:47:42.765 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-05 11:47:42.769 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-05 11:47:42.770 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-05 11:47:42.772 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-05 11:47:42.778 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.87
2026-05-05 11:47:42.779 | step 3 | route=IT_Ticket | empId=57006 | apiMs=29.28 | totalMs=29.28
2026-05-05 11:47:42.779 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:47:42.779
2026-05-05 11:47:42.781 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-05 11:47:42.782 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-05 11:47:42.784 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-05 11:47:42.784 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.77 | totalMs=4.77
2026-05-05 11:47:51.906 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=11:47:51.906
2026-05-05 11:47:52.218 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=311.12
2026-05-05 11:47:52.222 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=315.56 | totalMs=315.56
2026-05-05 11:47:53.598 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=11:47:53.598
2026-05-05 11:47:53.631 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=32.46
2026-05-05 11:47:53.632 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=33.51 | totalMs=33.51
2026-05-05 11:48:35.791 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:48:35.791
2026-05-05 11:48:35.802 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-05-05 11:48:35.806 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=14.40 | totalMs=14.40
2026-05-05 11:48:35.809 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:48:35.809
2026-05-05 11:48:35.837 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=25.67
2026-05-05 11:48:35.840 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=31.03 | totalMs=31.03
2026-05-05 11:48:35.840 | step 1 | route=IT_TicketPost | empId=57006 | query called at=11:48:35.840
2026-05-05 11:48:35.842 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-05-05 11:48:35.843 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.31 | totalMs=2.31
2026-05-05 11:48:45.639 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:48:45.639
2026-05-05 11:48:45.649 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-05-05 11:48:45.654 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-05-05 11:48:45.658 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-05 11:48:45.663 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-05-05 11:48:45.664 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-05 11:48:45.671 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=6.01
2026-05-05 11:48:45.671 | step 3 | route=IT_Ticket | empId=57006 | apiMs=32.46 | totalMs=32.46
2026-05-05 11:48:45.672 | step 1 | route=IT_Ticket | empId=57006 | query called at=11:48:45.672
2026-05-05 11:48:45.674 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-05 11:48:45.675 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-05 11:48:45.676 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-05 11:48:45.677 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.83 | totalMs=4.83
2026-05-05 11:51:18.864 | step 1 | route=IT_Ticket_Report | empId=69134 | query called at=11:51:18.864
2026-05-05 11:51:18.985 | step 2 | route=IT_Ticket_Report | empId=69134 | query=kpi_it_ticket_report_page_proc | queryMs=120.73
2026-05-05 11:51:18.986 | step 3 | route=IT_Ticket_Report | empId=69134 | apiMs=122.18 | totalMs=122.18
2026-05-05 11:51:19.370 | step 4 | route=pageRenderd | empId=69134 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:51:19.370
2026-05-05 11:51:26.727 | step 1 | route=IT_Ticket | empId=69134 | query called at=11:51:26.727
2026-05-05 11:51:26.740 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-05-05 11:51:26.745 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-05 11:51:26.746 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-05 11:51:26.748 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-05 11:51:26.749 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-05 11:51:26.756 | step 2 | route=IT_Ticket | empId=69134 | query=VMS_Comp_login_proc | queryMs=6.16
2026-05-05 11:51:26.756 | step 3 | route=IT_Ticket | empId=69134 | apiMs=29.68 | totalMs=29.68
2026-05-05 11:51:26.757 | step 1 | route=IT_Ticket | empId=69134 | query called at=11:51:26.757
2026-05-05 11:51:26.759 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-05 11:51:26.760 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-05 11:51:26.762 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-05 11:51:26.762 | step 3 | route=IT_Ticket | empId=69134 | apiMs=4.95 | totalMs=4.95
2026-05-05 11:51:36.556 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69134 | query called at=11:51:36.556
2026-05-05 11:51:36.992 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=436.04
2026-05-05 11:51:36.995 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69134 | apiMs=439.78 | totalMs=439.78
2026-05-05 11:51:42.549 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69134 | query called at=11:51:42.549
2026-05-05 11:51:42.588 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=38.4
2026-05-05 11:51:42.591 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69134 | apiMs=42.21 | totalMs=42.21
2026-05-05 11:53:01.743 | step 1 | route=IT_TicketPost | empId=69134 | query called at=11:53:01.743
2026-05-05 11:53:01.767 | step 2 | route=IT_TicketPost | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=23.09
2026-05-05 11:53:01.771 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=27.19 | totalMs=27.19
2026-05-05 11:53:01.774 | step 1 | route=IT_TicketPost | empId=69134 | query called at=11:53:01.774
2026-05-05 11:53:01.799 | step 2 | route=IT_TicketPost | empId=69134 | query=IT_Ticket_Save_SPOC | queryMs=22.32
2026-05-05 11:53:01.801 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=27.16 | totalMs=27.16
2026-05-05 11:53:01.801 | step 1 | route=IT_TicketPost | empId=69134 | query called at=11:53:01.801
2026-05-05 11:53:01.803 | step 2 | route=IT_TicketPost | empId=69134 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-05 11:53:01.803 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=2.01 | totalMs=2.01
2026-05-05 11:53:01.804 | step 1 | route=IT_TicketPost | empId=69134 | query called at=11:53:01.804
2026-05-05 11:53:01.805 | step 2 | route=IT_TicketPost | empId=69134 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-05-05 11:53:01.805 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=1.40 | totalMs=1.40
2026-05-05 11:53:02.033 | step 1 | route=IT_Ticket | empId=69134 | query called at=11:53:02.033
2026-05-05 11:53:02.043 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-05-05 11:53:02.045 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-05 11:53:02.046 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-05 11:53:02.047 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-05 11:53:02.048 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-05-05 11:53:02.054 | step 2 | route=IT_Ticket | empId=69134 | query=VMS_Comp_login_proc | queryMs=5.45
2026-05-05 11:53:02.055 | step 3 | route=IT_Ticket | empId=69134 | apiMs=21.69 | totalMs=21.69
2026-05-05 11:53:02.055 | step 1 | route=IT_Ticket | empId=69134 | query called at=11:53:02.055
2026-05-05 11:53:02.057 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-05 11:53:02.058 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-05 11:53:02.059 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-05 11:53:02.059 | step 3 | route=IT_Ticket | empId=69134 | apiMs=4.19 | totalMs=4.19
2026-05-05 12:02:34.213 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=12:02:34.213
2026-05-05 12:02:34.245 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=32.3
2026-05-05 12:02:34.246 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=33.24 | totalMs=33.24
2026-05-05 12:02:40.556 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:02:40.556
2026-05-05 12:02:49.415 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=12:02:49.415
2026-05-05 12:02:49.446 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=29.96
2026-05-05 12:02:49.448 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=32.38 | totalMs=32.38
2026-05-05 12:02:49.448 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=12:02:49.448
2026-05-05 12:02:49.450 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-05-05 12:02:49.451 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-05-05 12:02:49.452 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-05-05 12:02:49.453 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=4.52 | totalMs=4.52
2026-05-05 12:03:01.278 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=12:03:01.278
2026-05-05 12:03:01.300 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=21.46
2026-05-05 12:03:01.301 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=22.55 | totalMs=22.55
2026-05-05 12:03:01.791 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:03:01.791
2026-05-05 12:03:06.805 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=12:03:06.805
2026-05-05 12:03:06.884 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=78.88
2026-05-05 12:03:06.899 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=94.08 | totalMs=94.08
2026-05-05 12:03:06.902 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=12:03:06.902
2026-05-05 12:03:06.906 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-05 12:03:06.907 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-05-05 12:03:06.908 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-05-05 12:03:06.909 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=6.67 | totalMs=6.67
2026-05-05 12:03:18.484 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=12:03:18.484
2026-05-05 12:03:18.502 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=17.94
2026-05-05 12:03:18.503 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=19.02 | totalMs=19.02
2026-05-05 12:03:19.030 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:03:19.030
2026-05-05 12:08:58.423 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:08:58.423
2026-05-05 12:08:58.466 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=42.71
2026-05-05 12:08:58.468 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-05 12:08:58.469 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-05 12:08:58.470 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-05 12:08:58.486 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=15.32
2026-05-05 12:08:58.490 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=3.54
2026-05-05 12:08:58.490 | step 3 | route=IT_Ticket | empId=55868 | apiMs=67.78 | totalMs=67.78
2026-05-05 12:08:58.491 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:08:58.491
2026-05-05 12:08:58.502 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=10.51
2026-05-05 12:08:58.503 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-05 12:08:58.504 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-05-05 12:08:58.505 | step 3 | route=IT_Ticket | empId=55868 | apiMs=13.58 | totalMs=13.58
2026-05-05 12:09:11.892 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=12:09:11.892
2026-05-05 12:09:12.033 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=139.46
2026-05-05 12:09:12.033 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=140.73 | totalMs=140.73
2026-05-05 12:09:14.873 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=12:09:14.873
2026-05-05 12:09:14.887 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=12.42
2026-05-05 12:09:14.890 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=16.51 | totalMs=16.51
2026-05-05 12:10:54.983 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:10:54.983
2026-05-05 12:10:54.994 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-05-05 12:10:54.998 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=14.61 | totalMs=14.61
2026-05-05 12:10:55.001 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:10:55.001
2026-05-05 12:10:55.029 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=25.34
2026-05-05 12:10:55.036 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=35.45 | totalMs=35.45
2026-05-05 12:10:55.037 | step 1 | route=IT_TicketPost | empId=55868 | query called at=12:10:55.037
2026-05-05 12:10:55.069 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.97
2026-05-05 12:10:55.070 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=33.12 | totalMs=33.12
2026-05-05 12:10:58.694 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:10:58.694
2026-05-05 12:10:58.704 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-05-05 12:10:58.706 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-05 12:10:58.708 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-05 12:10:58.709 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-05 12:10:58.711 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-05-05 12:10:58.717 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=5.66
2026-05-05 12:10:58.717 | step 3 | route=IT_Ticket | empId=55868 | apiMs=23.69 | totalMs=23.69
2026-05-05 12:10:58.718 | step 1 | route=IT_Ticket | empId=55868 | query called at=12:10:58.718
2026-05-05 12:10:58.720 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-05 12:10:58.721 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-05 12:10:58.722 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-05 12:10:58.723 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.81 | totalMs=4.81
2026-05-05 12:34:33.305 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:34:33.305
2026-05-05 12:34:33.428 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=122.73
2026-05-05 12:34:33.429 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=123.89 | totalMs=123.89
2026-05-05 12:34:34.346 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:34:34.346
2026-05-05 12:34:39.700 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:34:39.700
2026-05-05 12:34:39.786 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=85.26
2026-05-05 12:34:39.802 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=102.44 | totalMs=102.44
2026-05-05 12:34:39.805 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=12:34:39.805
2026-05-05 12:34:39.815 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.01
2026-05-05 12:34:39.824 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.07
2026-05-05 12:34:39.832 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.04
2026-05-05 12:34:39.832 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=27.14 | totalMs=27.14
2026-05-05 12:34:50.858 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=12:34:50.858
2026-05-05 12:34:50.878 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=19.64
2026-05-05 12:34:50.881 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.22 | totalMs=23.22
2026-05-05 12:34:51.405 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:34:51.405
2026-05-05 12:50:27.828 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:50:27.828
2026-05-05 12:50:27.864 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=35.96
2026-05-05 12:50:27.869 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-05 12:50:27.873 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-05 12:50:27.877 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-05 12:50:27.895 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=16.75
2026-05-05 12:50:27.901 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=5.6
2026-05-05 12:50:27.901 | step 3 | route=IT_Ticket | empId=58375 | apiMs=73.22 | totalMs=73.22
2026-05-05 12:50:27.902 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:50:27.902
2026-05-05 12:50:27.917 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=15.13
2026-05-05 12:50:27.919 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-05 12:50:27.920 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-05 12:50:27.920 | step 3 | route=IT_Ticket | empId=58375 | apiMs=18.51 | totalMs=18.51
2026-05-05 12:50:39.942 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=12:50:39.942
2026-05-05 12:50:40.402 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=459.7
2026-05-05 12:50:40.406 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=463.91 | totalMs=463.91
2026-05-05 12:50:41.704 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=12:50:41.704
2026-05-05 12:50:41.763 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=58.53
2026-05-05 12:50:41.763 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=59.76 | totalMs=59.76
2026-05-05 12:50:58.504 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:50:58.504
2026-05-05 12:50:58.515 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-05-05 12:50:58.517 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=13.39 | totalMs=13.39
2026-05-05 12:50:58.520 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:50:58.520
2026-05-05 12:50:58.557 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=34.04
2026-05-05 12:50:58.559 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=38.58 | totalMs=38.58
2026-05-05 12:50:58.559 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:50:58.559
2026-05-05 12:50:58.585 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.02
2026-05-05 12:50:58.585 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=25.95 | totalMs=25.95
2026-05-05 12:50:58.586 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:50:58.586
2026-05-05 12:50:58.587 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-05-05 12:50:58.587 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=1.57 | totalMs=1.57
2026-05-05 12:50:58.812 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:50:58.812
2026-05-05 12:50:58.822 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-05-05 12:50:58.824 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-05 12:50:58.825 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-05 12:50:58.826 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-05 12:50:58.828 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-05-05 12:50:58.832 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=4.48
2026-05-05 12:50:58.833 | step 3 | route=IT_Ticket | empId=58375 | apiMs=20.94 | totalMs=20.94
2026-05-05 12:50:58.833 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:50:58.833
2026-05-05 12:50:58.835 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-05 12:50:58.836 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-05 12:50:58.837 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-05 12:50:58.837 | step 3 | route=IT_Ticket | empId=58375 | apiMs=3.98 | totalMs=3.98
2026-05-05 12:54:21.386 | step 1 | route=Ticket_SPOC_Approve | empId=58375 | query called at=12:54:21.386
2026-05-05 12:54:21.415 | step 2 | route=Ticket_SPOC_Approve | empId=58375 | query=IT_TIcket_SPOCApp_Report | queryMs=27.42
2026-05-05 12:54:21.418 | step 3 | route=Ticket_SPOC_Approve | empId=58375 | apiMs=31.31 | totalMs=31.31
2026-05-05 12:54:21.789 | step 4 | route=pageRenderd | empId=58375 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:54:21.789
2026-05-05 12:55:31.554 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:55:31.554
2026-05-05 12:55:31.584 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=29.23
2026-05-05 12:55:31.588 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-05 12:55:31.592 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-05 12:55:31.596 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-05 12:55:31.618 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=22.12
2026-05-05 12:55:31.622 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=3.24
2026-05-05 12:55:31.622 | step 3 | route=IT_Ticket | empId=52208 | apiMs=68.66 | totalMs=68.66
2026-05-05 12:55:31.623 | step 1 | route=IT_Ticket | empId=52208 | query called at=12:55:31.623
2026-05-05 12:55:31.633 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=9.96
2026-05-05 12:55:31.634 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-05 12:55:31.636 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-05 12:55:31.636 | step 3 | route=IT_Ticket | empId=52208 | apiMs=12.90 | totalMs=12.90
2026-05-05 12:55:45.985 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=12:55:45.985
2026-05-05 12:55:46.035 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=49.44
2026-05-05 12:55:46.035 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=50.61 | totalMs=50.61
2026-05-05 12:55:46.399 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:55:46.399
2026-05-05 12:55:50.741 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=12:55:50.741
2026-05-05 12:55:50.775 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=32.94
2026-05-05 12:55:50.781 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=39.36 | totalMs=39.36
2026-05-05 12:55:50.784 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=12:55:50.784
2026-05-05 12:55:50.789 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-05-05 12:55:50.790 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-05 12:55:50.791 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-05 12:55:50.792 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=7.70 | totalMs=7.70
2026-05-05 12:55:51.018 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=12:55:51.018
2026-05-05 12:55:51.038 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=19.42
2026-05-05 12:55:51.039 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=20.48 | totalMs=20.48
2026-05-05 12:55:51.360 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:55:51.360
2026-05-05 13:14:28.960 | step 5 | route=dashboard | empId=GRA0184 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-05 13:17:54.602 | step 1 | route=IT_Ticket | empId=27862 | query called at=13:17:54.602
2026-05-05 13:17:54.632 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=29.3
2026-05-05 13:17:54.634 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-05 13:17:54.636 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-05 13:17:54.638 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=2.05
2026-05-05 13:17:54.656 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=16.97
2026-05-05 13:17:54.660 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=3.77
2026-05-05 13:17:54.660 | step 3 | route=IT_Ticket | empId=27862 | apiMs=58.05 | totalMs=58.05
2026-05-05 13:17:54.661 | step 1 | route=IT_Ticket | empId=27862 | query called at=13:17:54.661
2026-05-05 13:17:54.673 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=11.97
2026-05-05 13:17:54.675 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-05 13:17:54.676 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-05 13:17:54.676 | step 3 | route=IT_Ticket | empId=27862 | apiMs=15.30 | totalMs=15.30
2026-05-05 13:18:21.195 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=13:18:21.195
2026-05-05 13:18:21.388 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=192.12
2026-05-05 13:18:21.389 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=193.45 | totalMs=193.45
2026-05-05 13:18:31.380 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=13:18:31.380
2026-05-05 13:18:31.477 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=95.48
2026-05-05 13:18:31.480 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=99.52 | totalMs=99.52
2026-05-05 13:18:45.894 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=13:18:45.894
2026-05-05 13:18:45.934 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=38.53
2026-05-05 13:18:45.934 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=39.87 | totalMs=39.87
2026-05-05 13:25:21.020 | step 5 | route=dashboard | empId=GGA0965 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-05 14:04:37.038 | step 1 | route=IT_Ticket_Report | empId=51427 | query called at=14:04:37.038
2026-05-05 14:04:37.424 | step 2 | route=IT_Ticket_Report | empId=51427 | query=kpi_it_ticket_report_page_proc | queryMs=385.19
2026-05-05 14:04:37.427 | step 3 | route=IT_Ticket_Report | empId=51427 | apiMs=389.00 | totalMs=389.00
2026-05-05 14:04:37.921 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:04:37.921
2026-05-05 14:04:47.577 | step 1 | route=IT_Ticket | empId=51427 | query called at=14:04:47.577
2026-05-05 14:04:47.620 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=42.49
2026-05-05 14:04:47.622 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-05 14:04:47.624 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-05 14:04:47.626 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-05 14:04:47.653 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_it_Ticket_Details | queryMs=26.79
2026-05-05 14:04:47.659 | step 2 | route=IT_Ticket | empId=51427 | query=VMS_Comp_login_proc | queryMs=6.1
2026-05-05 14:04:47.660 | step 3 | route=IT_Ticket | empId=51427 | apiMs=82.38 | totalMs=82.38
2026-05-05 14:04:47.660 | step 1 | route=IT_Ticket | empId=51427 | query called at=14:04:47.660
2026-05-05 14:04:47.679 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=18.25
2026-05-05 14:04:47.681 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-05 14:04:47.682 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-05 14:04:47.682 | step 3 | route=IT_Ticket | empId=51427 | apiMs=21.92 | totalMs=21.92
2026-05-05 14:05:02.260 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51427 | query called at=14:05:02.260
2026-05-05 14:05:02.441 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=180.01
2026-05-05 14:05:02.441 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51427 | apiMs=181.17 | totalMs=181.17
2026-05-05 14:05:10.788 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51427 | query called at=14:05:10.788
2026-05-05 14:05:10.912 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=122.56
2026-05-05 14:05:10.915 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51427 | apiMs=126.82 | totalMs=126.82
2026-05-05 14:08:26.909 | step 1 | route=IT_TicketPost | empId=51427 | query called at=14:08:26.909
2026-05-05 14:08:26.934 | step 2 | route=IT_TicketPost | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=24.32
2026-05-05 14:08:26.938 | step 3 | route=IT_TicketPost | empId=51427 | apiMs=28.59 | totalMs=28.59
2026-05-05 14:08:26.955 | step 1 | route=IT_TicketPost | empId=51427 | query called at=14:08:26.955
2026-05-05 14:08:27.027 | step 2 | route=IT_TicketPost | empId=51427 | query=IT_Ticket_Save_SPOC | queryMs=72.36
2026-05-05 14:08:27.030 | step 3 | route=IT_TicketPost | empId=51427 | apiMs=74.96 | totalMs=74.96
2026-05-05 14:08:27.030 | step 1 | route=IT_TicketPost | empId=51427 | query called at=14:08:27.030
2026-05-05 14:08:27.033 | step 2 | route=IT_TicketPost | empId=51427 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-05-05 14:08:27.033 | step 3 | route=IT_TicketPost | empId=51427 | apiMs=2.96 | totalMs=2.96
2026-05-05 14:08:27.034 | step 1 | route=IT_TicketPost | empId=51427 | query called at=14:08:27.034
2026-05-05 14:08:27.035 | step 2 | route=IT_TicketPost | empId=51427 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-05 14:08:27.036 | step 3 | route=IT_TicketPost | empId=51427 | apiMs=1.86 | totalMs=1.86
2026-05-05 14:08:27.267 | step 1 | route=IT_Ticket | empId=51427 | query called at=14:08:27.267
2026-05-05 14:08:27.279 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-05-05 14:08:27.281 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-05-05 14:08:27.283 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=1.97
2026-05-05 14:08:27.286 | step 2 | route=IT_Ticket | empId=51427 | query=KPI_IT_Ticket_Details_New | queryMs=2.08
2026-05-05 14:08:27.289 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_it_Ticket_Details | queryMs=2.57
2026-05-05 14:08:27.297 | step 2 | route=IT_Ticket | empId=51427 | query=VMS_Comp_login_proc | queryMs=7.79
2026-05-05 14:08:27.297 | step 3 | route=IT_Ticket | empId=51427 | apiMs=30.16 | totalMs=30.16
2026-05-05 14:08:27.298 | step 1 | route=IT_Ticket | empId=51427 | query called at=14:08:27.298
2026-05-05 14:08:27.301 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=2.3
2026-05-05 14:08:27.303 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=2.04
2026-05-05 14:08:27.306 | step 2 | route=IT_Ticket | empId=51427 | query=Kpi_HW_Ticket_Details | queryMs=1.7
2026-05-05 14:08:27.306 | step 3 | route=IT_Ticket | empId=51427 | apiMs=7.96 | totalMs=7.96
2026-05-05 14:17:20.513 | step 1 | route=IT_Ticket | empId=26116 | query called at=14:17:20.513
2026-05-05 14:17:20.524 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-05-05 14:17:20.526 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-05 14:17:20.527 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-05 14:17:20.529 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-05 14:17:20.530 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-05-05 14:17:20.538 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=6.78
2026-05-05 14:17:20.538 | step 3 | route=IT_Ticket | empId=26116 | apiMs=25.34 | totalMs=25.34
2026-05-05 14:17:20.539 | step 1 | route=IT_Ticket | empId=26116 | query called at=14:17:20.539
2026-05-05 14:17:20.540 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-05 14:17:20.542 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-05 14:17:20.543 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-05 14:17:20.543 | step 3 | route=IT_Ticket | empId=26116 | apiMs=4.97 | totalMs=4.97
2026-05-05 14:17:36.159 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=14:17:36.159
2026-05-05 14:17:36.217 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=58.08
2026-05-05 14:17:36.218 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=59.23 | totalMs=59.23
2026-05-05 14:17:37.045 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:17:37.045
2026-05-05 14:17:40.696 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=14:17:40.696
2026-05-05 14:17:40.755 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=58.71
2026-05-05 14:17:40.814 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=2.05
2026-05-05 14:17:40.864 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=33.03
2026-05-05 14:17:40.997 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=127.23
2026-05-05 14:17:41.023 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=12.84
2026-05-05 14:17:41.048 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=6.64
2026-05-05 14:17:41.073 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=12.88
2026-05-05 14:17:41.119 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=33.16
2026-05-05 14:17:41.141 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=9.14
2026-05-05 14:17:41.154 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=457.84 | totalMs=457.84
2026-05-05 14:17:41.161 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-05-05).
2026-05-05 14:17:41.395 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=14:17:41.395
2026-05-05 14:17:41.415 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=19.93
2026-05-05 14:17:41.416 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=21.21 | totalMs=21.21
2026-05-05 14:17:41.910 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:17:41.910
2026-05-05 14:17:47.789 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=14:17:47.789
2026-05-05 14:17:47.801 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=11.83
2026-05-05 14:17:47.804 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=14.57 | totalMs=14.57
2026-05-05 14:17:47.805 | step 5 | route=SPOC_Entry_Save | empId=26116 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (46985, 7, Reliance QTY Add, 1, 2, 5461, 2026-05-05).
2026-05-05 14:17:48.036 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=14:17:48.036
2026-05-05 14:17:48.073 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=36.67
2026-05-05 14:17:48.074 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=37.76 | totalMs=37.76
2026-05-05 14:17:48.521 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:17:48.521
2026-05-05 14:39:19.167 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:39:19.167
2026-05-05 14:39:19.235 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=67.94
2026-05-05 14:39:19.236 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=69.24 | totalMs=69.24
2026-05-05 14:39:19.741 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:39:19.741
2026-05-05 14:40:18.160 | step 1 | route=IT_Ticket_Report | empId=51427 | query called at=14:40:18.160
2026-05-05 14:40:18.356 | step 2 | route=IT_Ticket_Report | empId=51427 | query=kpi_it_ticket_report_page_proc | queryMs=194.4
2026-05-05 14:40:18.356 | step 3 | route=IT_Ticket_Report | empId=51427 | apiMs=195.63 | totalMs=195.63
2026-05-05 14:40:19.032 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:40:19.032
2026-05-05 14:40:58.874 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:40:58.874
2026-05-05 14:40:58.901 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=26.61
2026-05-05 14:40:58.901 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=27.65 | totalMs=27.65
2026-05-05 14:40:59.263 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:40:59.263
2026-05-05 14:41:17.349 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:41:17.349
2026-05-05 14:41:17.378 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=28.57
2026-05-05 14:41:17.379 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=29.69 | totalMs=29.69
2026-05-05 14:41:17.746 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:41:17.746
2026-05-05 14:46:38.247 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:46:38.247
2026-05-05 14:46:38.289 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=41.75
2026-05-05 14:46:38.292 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=2.11
2026-05-05 14:46:38.293 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-05 14:46:38.295 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-05 14:46:38.322 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=26.38
2026-05-05 14:46:38.327 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.18
2026-05-05 14:46:38.328 | step 3 | route=IT_Ticket | empId=59261 | apiMs=80.65 | totalMs=80.65
2026-05-05 14:46:38.328 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:46:38.328
2026-05-05 14:46:38.348 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=19.02
2026-05-05 14:46:38.349 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-05 14:46:38.351 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-05 14:46:38.351 | step 3 | route=IT_Ticket | empId=59261 | apiMs=22.88 | totalMs=22.88
2026-05-05 14:46:45.737 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=14:46:45.737
2026-05-05 14:46:46.180 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=442.61
2026-05-05 14:46:46.183 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=446.51 | totalMs=446.51
2026-05-05 14:46:47.521 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=14:46:47.521
2026-05-05 14:46:47.567 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=45.51
2026-05-05 14:46:47.571 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=49.24 | totalMs=49.24
2026-05-05 14:47:52.145 | step 1 | route=IT_TicketPost | empId=59261 | query called at=14:47:52.145
2026-05-05 14:47:52.163 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=17.57
2026-05-05 14:47:52.164 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=18.78 | totalMs=18.78
2026-05-05 14:47:52.165 | step 1 | route=IT_TicketPost | empId=59261 | query called at=14:47:52.165
2026-05-05 14:47:52.228 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=63.01
2026-05-05 14:47:52.241 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=76.03 | totalMs=76.03
2026-05-05 14:47:52.241 | step 1 | route=IT_TicketPost | empId=59261 | query called at=14:47:52.241
2026-05-05 14:47:52.250 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.1
2026-05-05 14:47:52.250 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=9.14 | totalMs=9.14
2026-05-05 14:47:52.919 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:47:52.919
2026-05-05 14:47:52.930 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-05-05 14:47:52.931 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-05 14:47:52.933 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-05 14:47:52.934 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-05 14:47:52.936 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-05-05 14:47:52.941 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.37
2026-05-05 14:47:52.942 | step 3 | route=IT_Ticket | empId=59261 | apiMs=22.99 | totalMs=22.99
2026-05-05 14:47:52.943 | step 1 | route=IT_Ticket | empId=59261 | query called at=14:47:52.943
2026-05-05 14:47:52.944 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-05 14:47:52.946 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-05 14:47:52.947 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-05 14:47:52.947 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.80 | totalMs=4.80
2026-05-05 14:48:51.914 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=14:48:51.914
2026-05-05 14:48:51.941 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=26.18
2026-05-05 14:48:51.947 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-05-05 14:48:51.961 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=9.35
2026-05-05 14:48:51.966 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.06
2026-05-05 14:48:51.969 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.45
2026-05-05 14:48:51.984 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=13.48
2026-05-05 14:48:51.999 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=13.56
2026-05-05 14:48:52.002 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-05-05 14:48:52.030 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=26.06
2026-05-05 14:48:52.033 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.29
2026-05-05 14:48:52.035 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.12
2026-05-05 14:48:52.038 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.14
2026-05-05 14:48:52.041 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-05-05 14:48:52.043 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=0.92
2026-05-05 14:48:52.058 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=12.76
2026-05-05 14:48:52.077 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=17.88
2026-05-05 14:48:52.080 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.26
2026-05-05 14:48:52.082 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.13
2026-05-05 14:48:52.085 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.1
2026-05-05 14:48:52.087 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.12
2026-05-05 14:48:52.089 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.04
2026-05-05 14:48:52.092 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.1
2026-05-05 14:48:52.095 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.03
2026-05-05 14:48:52.102 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.32
2026-05-05 14:48:52.121 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=9.15
2026-05-05 14:48:52.146 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=12.86
2026-05-05 14:48:52.167 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=9.02
2026-05-05 14:48:52.197 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=9.03
2026-05-05 14:48:52.218 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=8.66
2026-05-05 14:48:52.221 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.13
2026-05-05 14:48:52.223 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.16
2026-05-05 14:48:52.225 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.07
2026-05-05 14:48:52.228 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.03
2026-05-05 14:48:52.230 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.01
2026-05-05 14:48:52.233 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.33
2026-05-05 14:48:52.235 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.07
2026-05-05 14:48:52.237 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1
2026-05-05 14:48:52.239 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=0.97
2026-05-05 14:48:52.240 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=326.53 | totalMs=326.53
2026-05-05 14:48:52.242 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-05-05).
2026-05-05 14:48:52.470 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:48:52.470
2026-05-05 14:48:52.505 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=34.72
2026-05-05 14:48:52.506 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=35.77 | totalMs=35.77
2026-05-05 14:48:52.836 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:48:52.836
2026-05-05 14:49:09.352 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=14:49:09.352
2026-05-05 14:49:09.363 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=10.83
2026-05-05 14:49:09.370 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.76
2026-05-05 14:49:09.376 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.89
2026-05-05 14:49:09.383 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:49:09.386 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:49:09.389 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.6
2026-05-05 14:49:09.392 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.59
2026-05-05 14:49:09.395 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-05-05 14:49:09.399 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.72
2026-05-05 14:49:09.402 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:49:09.406 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.59
2026-05-05 14:49:09.409 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.01
2026-05-05 14:49:09.413 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:49:09.416 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-05-05 14:49:09.419 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.56
2026-05-05 14:49:09.422 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-05-05 14:49:09.425 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-05-05 14:49:09.428 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.59
2026-05-05 14:49:09.438 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.87
2026-05-05 14:49:09.441 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.72
2026-05-05 14:49:09.445 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.6
2026-05-05 14:49:09.446 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=94.25 | totalMs=94.25
2026-05-05 14:49:09.448 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-05-05).
2026-05-05 14:49:09.679 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:49:09.679
2026-05-05 14:49:09.703 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.63
2026-05-05 14:49:09.704 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=24.65 | totalMs=24.65
2026-05-05 14:49:10.025 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:10.025
2026-05-05 14:49:14.805 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=14:49:14.805
2026-05-05 14:49:14.817 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=11.16
2026-05-05 14:49:14.821 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.78
2026-05-05 14:49:14.824 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.65
2026-05-05 14:49:14.828 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.64
2026-05-05 14:49:14.831 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-05-05 14:49:14.835 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.61
2026-05-05 14:49:14.838 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:49:14.841 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:49:14.844 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.61
2026-05-05 14:49:14.863 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.07
2026-05-05 14:49:14.866 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.6
2026-05-05 14:49:14.869 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.6
2026-05-05 14:49:14.872 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:49:14.875 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:49:14.919 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.95
2026-05-05 14:49:14.922 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.66
2026-05-05 14:49:14.926 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.74
2026-05-05 14:49:14.929 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-05-05 14:49:14.933 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2
2026-05-05 14:49:14.936 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:49:14.939 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:49:14.941 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=135.57 | totalMs=135.57
2026-05-05 14:49:14.952 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-05-05).
2026-05-05 14:49:15.179 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:49:15.179
2026-05-05 14:49:15.203 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.51
2026-05-05 14:49:15.203 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=24.47 | totalMs=24.47
2026-05-05 14:49:15.523 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:15.523
2026-05-05 14:49:24.954 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=14:49:24.954
2026-05-05 14:49:24.967 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=11.56
2026-05-05 14:49:24.973 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.65
2026-05-05 14:49:24.985 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.74
2026-05-05 14:49:24.990 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.04
2026-05-05 14:49:25.007 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.79
2026-05-05 14:49:25.012 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.88
2026-05-05 14:49:25.016 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.61
2026-05-05 14:49:25.019 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.6
2026-05-05 14:49:25.023 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.79
2026-05-05 14:49:25.027 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.66
2026-05-05 14:49:25.032 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.9
2026-05-05 14:49:25.036 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.61
2026-05-05 14:49:25.039 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-05-05 14:49:25.043 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.89
2026-05-05 14:49:25.055 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.87
2026-05-05 14:49:25.059 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.6
2026-05-05 14:49:25.063 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.61
2026-05-05 14:49:25.067 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.07
2026-05-05 14:49:25.069 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=0.99
2026-05-05 14:49:25.097 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.72
2026-05-05 14:49:25.100 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.59
2026-05-05 14:49:25.104 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=149.81 | totalMs=149.81
2026-05-05 14:49:25.106 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-05-05).
2026-05-05 14:49:25.342 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:49:25.342
2026-05-05 14:49:25.365 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.26
2026-05-05 14:49:25.366 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=24.24 | totalMs=24.24
2026-05-05 14:49:25.686 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:25.686
2026-05-05 14:49:30.071 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=14:49:30.071
2026-05-05 14:49:30.082 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=9.92
2026-05-05 14:49:30.113 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.32
2026-05-05 14:49:30.116 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.1
2026-05-05 14:49:30.120 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-05-05 14:49:30.123 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.24
2026-05-05 14:49:30.125 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.1
2026-05-05 14:49:30.128 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.19
2026-05-05 14:49:30.130 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.03
2026-05-05 14:49:30.132 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.17
2026-05-05 14:49:30.135 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.11
2026-05-05 14:49:30.137 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.06
2026-05-05 14:49:30.140 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.11
2026-05-05 14:49:30.142 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.19
2026-05-05 14:49:30.144 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.03
2026-05-05 14:49:30.147 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.35
2026-05-05 14:49:30.149 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.17
2026-05-05 14:49:30.152 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.12
2026-05-05 14:49:30.155 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.32
2026-05-05 14:49:30.157 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.09
2026-05-05 14:49:30.159 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.16
2026-05-05 14:49:30.162 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.13
2026-05-05 14:49:30.163 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=91.56 | totalMs=91.56
2026-05-05 14:49:30.164 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-05-05).
2026-05-05 14:49:30.409 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:49:30.409
2026-05-05 14:49:30.433 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.74
2026-05-05 14:49:30.434 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=24.83 | totalMs=24.83
2026-05-05 14:49:30.755 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:30.755
2026-05-05 14:49:55.384 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=14:49:55.384
2026-05-05 14:49:55.397 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=11.7
2026-05-05 14:49:55.401 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.83
2026-05-05 14:49:55.412 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.89
2026-05-05 14:49:55.416 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.76
2026-05-05 14:49:55.420 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.02
2026-05-05 14:49:55.435 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.77
2026-05-05 14:49:55.439 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:49:55.443 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.91
2026-05-05 14:49:55.449 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-05-05 14:49:55.452 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-05-05 14:49:55.459 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.77
2026-05-05 14:49:55.464 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.73
2026-05-05 14:49:55.472 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2
2026-05-05 14:49:55.476 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-05-05 14:49:55.479 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.64
2026-05-05 14:49:55.491 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-05-05 14:49:55.494 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-05-05 14:49:55.498 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:49:55.501 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:49:55.505 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:49:55.509 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-05-05 14:49:55.511 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=126.41 | totalMs=126.41
2026-05-05 14:49:55.514 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-05-05).
2026-05-05 14:49:55.749 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:49:55.749
2026-05-05 14:49:55.774 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=24.14
2026-05-05 14:49:55.774 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=25.07 | totalMs=25.07
2026-05-05 14:49:56.104 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:56.104
2026-05-05 14:49:59.958 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=14:49:59.958
2026-05-05 14:49:59.970 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=10.92
2026-05-05 14:50:00.070 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.02
2026-05-05 14:50:00.074 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-05-05 14:50:00.078 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:50:00.086 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-05-05 14:50:00.090 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-05-05 14:50:00.098 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.73
2026-05-05 14:50:00.102 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-05-05 14:50:00.106 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.72
2026-05-05 14:50:00.109 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:50:00.112 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-05-05 14:50:00.116 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:50:00.120 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-05-05 14:50:00.123 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:50:00.141 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.82
2026-05-05 14:50:00.145 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:50:00.148 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-05-05 14:50:00.153 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-05-05 14:50:00.156 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.66
2026-05-05 14:50:00.164 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.73
2026-05-05 14:50:00.167 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-05-05 14:50:00.170 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=212.14 | totalMs=212.14
2026-05-05 14:50:00.173 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-05-05).
2026-05-05 14:50:00.417 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:50:00.417
2026-05-05 14:50:00.443 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.68
2026-05-05 14:50:00.446 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=29.84 | totalMs=29.84
2026-05-05 14:50:00.770 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:00.770
2026-05-05 14:50:05.098 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=14:50:05.098
2026-05-05 14:50:05.111 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=12.18
2026-05-05 14:50:05.176 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.97
2026-05-05 14:50:05.359 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.51
2026-05-05 14:50:05.409 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.03
2026-05-05 14:50:05.474 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.97
2026-05-05 14:50:05.529 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.47
2026-05-05 14:50:05.573 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.98
2026-05-05 14:50:05.644 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.91
2026-05-05 14:50:05.708 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.04
2026-05-05 14:50:05.767 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.87
2026-05-05 14:50:05.821 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.86
2026-05-05 14:50:05.848 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.97
2026-05-05 14:50:05.879 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.94
2026-05-05 14:50:05.920 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.88
2026-05-05 14:50:05.969 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.04
2026-05-05 14:50:06.011 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.05
2026-05-05 14:50:06.032 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.04
2026-05-05 14:50:06.118 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.03
2026-05-05 14:50:06.159 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.88
2026-05-05 14:50:06.208 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.33
2026-05-05 14:50:06.259 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.95
2026-05-05 14:50:06.297 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=1,199.71 | totalMs=1,199.71
2026-05-05 14:50:06.349 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-05-05).
2026-05-05 14:50:06.582 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:50:06.582
2026-05-05 14:50:06.606 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=24
2026-05-05 14:50:06.607 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=25.04 | totalMs=25.04
2026-05-05 14:50:06.930 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:06.930
2026-05-05 14:50:29.642 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=14:50:29.642
2026-05-05 14:50:29.655 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=12.5
2026-05-05 14:50:29.662 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.79
2026-05-05 14:50:29.668 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:50:29.674 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.73
2026-05-05 14:50:29.677 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.86
2026-05-05 14:50:29.681 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-05-05 14:50:29.684 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.71
2026-05-05 14:50:29.687 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.65
2026-05-05 14:50:29.690 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-05-05 14:50:29.699 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.71
2026-05-05 14:50:29.708 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:50:29.711 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-05-05 14:50:29.714 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.58
2026-05-05 14:50:29.717 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:50:29.721 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.89
2026-05-05 14:50:29.724 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-05-05 14:50:29.727 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.63
2026-05-05 14:50:29.730 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:50:29.733 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.57
2026-05-05 14:50:29.736 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.66
2026-05-05 14:50:29.739 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.59
2026-05-05 14:50:29.740 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=98.53 | totalMs=98.53
2026-05-05 14:50:29.742 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-05-05).
2026-05-05 14:50:29.999 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:50:29.999
2026-05-05 14:50:30.024 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.93
2026-05-05 14:50:30.024 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=24.89 | totalMs=24.89
2026-05-05 14:50:30.348 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:30.348
2026-05-05 14:50:33.421 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=14:50:33.421
2026-05-05 14:50:33.433 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=11.5
2026-05-05 14:50:33.442 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.98
2026-05-05 14:50:33.446 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.61
2026-05-05 14:50:33.455 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.81
2026-05-05 14:50:33.458 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-05-05 14:50:33.461 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.87
2026-05-05 14:50:33.465 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-05-05 14:50:33.468 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.35
2026-05-05 14:50:33.471 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.76
2026-05-05 14:50:33.474 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.2
2026-05-05 14:50:33.478 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.71
2026-05-05 14:50:33.482 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.91
2026-05-05 14:50:33.491 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.91
2026-05-05 14:50:33.502 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.95
2026-05-05 14:50:33.505 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.74
2026-05-05 14:50:33.509 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.06
2026-05-05 14:50:33.512 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.8
2026-05-05 14:50:33.516 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.86
2026-05-05 14:50:33.519 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.62
2026-05-05 14:50:33.523 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.07
2026-05-05 14:50:33.526 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.75
2026-05-05 14:50:33.548 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=127.25 | totalMs=127.25
2026-05-05 14:50:33.550 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-05-05).
2026-05-05 14:50:33.787 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:50:33.787
2026-05-05 14:50:33.811 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.68
2026-05-05 14:50:33.812 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=24.70 | totalMs=24.70
2026-05-05 14:50:34.129 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:34.129
2026-05-05 14:50:38.280 | step 1 | route=SPOC_Entry_Save | empId=50668 | query called at=14:50:38.280
2026-05-05 14:50:38.297 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=16.86
2026-05-05 14:50:38.319 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=9.25
2026-05-05 14:50:38.341 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=9.57
2026-05-05 14:50:38.356 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=2.02
2026-05-05 14:50:38.360 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.96
2026-05-05 14:50:38.363 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.75
2026-05-05 14:50:38.366 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.21
2026-05-05 14:50:38.369 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-05-05 14:50:38.372 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.69
2026-05-05 14:50:38.376 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-05-05 14:50:38.379 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.08
2026-05-05 14:50:38.387 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.12
2026-05-05 14:50:38.390 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.65
2026-05-05 14:50:38.396 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.79
2026-05-05 14:50:38.399 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.64
2026-05-05 14:50:38.403 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.61
2026-05-05 14:50:38.406 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.96
2026-05-05 14:50:38.410 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.73
2026-05-05 14:50:38.413 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.68
2026-05-05 14:50:38.417 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.67
2026-05-05 14:50:38.420 | step 2 | route=SPOC_Entry_Save | empId=50668 | query=IT_Ticket_Update_SPOC | queryMs=1.82
2026-05-05 14:50:38.551 | step 3 | route=SPOC_Entry_Save | empId=50668 | apiMs=270.92 | totalMs=270.92
2026-05-05 14:50:38.576 | step 5 | route=SPOC_Entry_Save | empId=50668 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (48504, 7, ID CREATION, 1, 8, 33058, 2026-05-05).
2026-05-05 14:50:38.817 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:50:38.817
2026-05-05 14:50:38.843 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=23.57
2026-05-05 14:50:38.846 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=29.55 | totalMs=29.55
2026-05-05 14:50:39.169 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:39.169
2026-05-05 14:50:45.609 | step 1 | route=Ticket_SPOC_Approve | empId=50668 | query called at=14:50:45.609
2026-05-05 14:50:45.631 | step 2 | route=Ticket_SPOC_Approve | empId=50668 | query=IT_TIcket_SPOCApp_Report | queryMs=21.71
2026-05-05 14:50:45.635 | step 3 | route=Ticket_SPOC_Approve | empId=50668 | apiMs=25.81 | totalMs=25.81
2026-05-05 14:50:45.995 | step 4 | route=pageRenderd | empId=50668 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:50:45.995
2026-05-05 15:07:13.146 | step 1 | route=IT_Ticket | empId=60844 | query called at=15:07:13.146
2026-05-05 15:07:13.189 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=42.66
2026-05-05 15:07:13.194 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-05 15:07:13.198 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-05 15:07:13.202 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-05 15:07:13.231 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=28.51
2026-05-05 15:07:13.232 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=1.39
2026-05-05 15:07:13.233 | step 3 | route=IT_Ticket | empId=60844 | apiMs=86.67 | totalMs=86.67
2026-05-05 15:07:13.233 | step 1 | route=IT_Ticket | empId=60844 | query called at=15:07:13.233
2026-05-05 15:07:13.253 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=18.88
2026-05-05 15:07:13.254 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-05 15:07:13.255 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-05 15:07:13.256 | step 3 | route=IT_Ticket | empId=60844 | apiMs=22.35 | totalMs=22.35
2026-05-05 15:07:13.484 | step 1 | route=IT_Ticket | empId=60844 | query called at=15:07:13.484
2026-05-05 15:07:13.494 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=9.11
2026-05-05 15:07:13.496 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-05 15:07:13.497 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-05 15:07:13.498 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-05 15:07:13.500 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=0.71
2026-05-05 15:07:13.501 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=0.76
2026-05-05 15:07:13.501 | step 3 | route=IT_Ticket | empId=60844 | apiMs=16.59 | totalMs=16.59
2026-05-05 15:07:13.502 | step 1 | route=IT_Ticket | empId=60844 | query called at=15:07:13.502
2026-05-05 15:07:13.503 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-05 15:07:13.504 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-05 15:07:13.506 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-05 15:07:13.506 | step 3 | route=IT_Ticket | empId=60844 | apiMs=4.49 | totalMs=4.49
2026-05-05 15:07:35.155 | step 1 | route=HW_TicketFun | empId= | query called at=15:07:35.155
2026-05-05 15:07:35.166 | step 2 | route=HW_TicketFun | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=10.52
2026-05-05 15:07:35.167 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.00 | totalMs=12.00
2026-05-05 15:07:47.758 | step 1 | route=HW_TicketPost | empId=60844 | query called at=15:07:47.758
2026-05-05 15:07:47.787 | step 2 | route=HW_TicketPost | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=28.41
2026-05-05 15:07:47.790 | step 3 | route=HW_TicketPost | empId=60844 | apiMs=32.60 | totalMs=32.60
2026-05-05 15:07:47.793 | step 1 | route=HW_TicketPost | empId=60844 | query called at=15:07:47.793
2026-05-05 15:07:47.798 | step 2 | route=HW_TicketPost | empId=60844 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-05-05 15:07:47.798 | step 3 | route=HW_TicketPost | empId=60844 | apiMs=4.66 | totalMs=4.66
2026-05-05 15:07:47.799 | step 1 | route=HW_TicketPost | empId=60844 | query called at=15:07:47.799
2026-05-05 15:07:47.800 | step 2 | route=HW_TicketPost | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-05 15:07:47.801 | step 3 | route=HW_TicketPost | empId=60844 | apiMs=1.75 | totalMs=1.75
2026-05-05 15:07:47.801 | step 1 | route=HW_TicketPost | empId=60844 | query called at=15:07:47.801
2026-05-05 15:07:48.032 | step 2 | route=HW_TicketPost | empId=60844 | query=hw_ticket_save_proc_kpi | queryMs=230.29
2026-05-05 15:07:48.035 | step 3 | route=HW_TicketPost | empId=60844 | apiMs=234.05 | totalMs=234.05
2026-05-05 15:07:57.486 | step 1 | route=IT_Ticket | empId=60844 | query called at=15:07:57.486
2026-05-05 15:07:57.497 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-05-05 15:07:57.501 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-05 15:07:57.506 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-05 15:07:57.507 | step 2 | route=IT_Ticket | empId=60844 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-05 15:07:57.509 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-05 15:07:57.510 | step 2 | route=IT_Ticket | empId=60844 | query=VMS_Comp_login_proc | queryMs=1.31
2026-05-05 15:07:57.511 | step 3 | route=IT_Ticket | empId=60844 | apiMs=24.69 | totalMs=24.69
2026-05-05 15:07:57.511 | step 1 | route=IT_Ticket | empId=60844 | query called at=15:07:57.511
2026-05-05 15:07:57.513 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-05 15:07:57.515 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-05 15:07:57.516 | step 2 | route=IT_Ticket | empId=60844 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-05 15:07:57.516 | step 3 | route=IT_Ticket | empId=60844 | apiMs=4.84 | totalMs=4.84
2026-05-05 15:18:15.098 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:18:15.098
2026-05-05 15:18:15.167 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=68.08
2026-05-05 15:18:15.167 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=69.43 | totalMs=69.43
2026-05-05 15:18:15.682 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:18:15.682
2026-05-05 15:18:20.234 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:18:20.234
2026-05-05 15:18:20.265 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=30.17
2026-05-05 15:18:20.280 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=9.76
2026-05-05 15:18:20.285 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=51.08 | totalMs=51.08
2026-05-05 15:18:20.288 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:18:20.288
2026-05-05 15:18:20.290 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-05 15:18:20.292 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-05 15:18:20.293 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-05 15:18:20.293 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.81 | totalMs=5.81
2026-05-05 15:18:20.294 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=15:18:20.294
2026-05-05 15:18:20.296 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-05 15:18:20.297 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-05 15:18:20.299 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-05 15:18:20.299 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.91 | totalMs=4.91
2026-05-05 15:18:20.533 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=15:18:20.533
2026-05-05 15:18:20.566 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=32.7
2026-05-05 15:18:20.567 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=33.65 | totalMs=33.65
2026-05-05 15:18:21.038 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:18:21.038
2026-05-05 15:22:07.486 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:22:07.486
2026-05-05 15:22:07.514 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=26.89
2026-05-05 15:22:07.515 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-05 15:22:07.516 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-05 15:22:07.518 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-05-05 15:22:07.533 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=14.86
2026-05-05 15:22:07.536 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=3.29
2026-05-05 15:22:07.537 | step 3 | route=IT_Ticket | empId=52208 | apiMs=51.05 | totalMs=51.05
2026-05-05 15:22:07.538 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:22:07.538
2026-05-05 15:22:07.548 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=10.3
2026-05-05 15:22:07.549 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-05 15:22:07.551 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-05 15:22:07.551 | step 3 | route=IT_Ticket | empId=52208 | apiMs=13.61 | totalMs=13.61
2026-05-05 15:22:21.140 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=15:22:21.140
2026-05-05 15:22:21.454 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=314
2026-05-05 15:22:21.459 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=318.78 | totalMs=318.78
2026-05-05 15:22:23.713 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=15:22:23.713
2026-05-05 15:22:23.748 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=34.37
2026-05-05 15:22:23.749 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=35.53 | totalMs=35.53
2026-05-05 15:23:17.514 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:23:17.514
2026-05-05 15:23:17.531 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=16.57
2026-05-05 15:23:17.531 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=17.63 | totalMs=17.63
2026-05-05 15:23:17.532 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:23:17.532
2026-05-05 15:23:17.579 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=46.32
2026-05-05 15:23:17.580 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=48.47 | totalMs=48.47
2026-05-05 15:23:17.581 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:23:17.581
2026-05-05 15:23:17.594 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.25
2026-05-05 15:23:17.595 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=14.17 | totalMs=14.17
2026-05-05 15:23:26.296 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:23:26.296
2026-05-05 15:23:26.306 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-05-05 15:23:26.310 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-05 15:23:26.314 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-05 15:23:26.319 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-05 15:23:26.320 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-05-05 15:23:26.325 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=3.8
2026-05-05 15:23:26.325 | step 3 | route=IT_Ticket | empId=52208 | apiMs=29.11 | totalMs=29.11
2026-05-05 15:23:26.326 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:23:26.326
2026-05-05 15:23:26.327 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-05 15:23:26.328 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-05 15:23:26.329 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-05 15:23:26.330 | step 3 | route=IT_Ticket | empId=52208 | apiMs=3.95 | totalMs=3.95
2026-05-05 15:25:01.122 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:25:01.122
2026-05-05 15:25:01.133 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-05-05 15:25:01.138 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-05 15:25:01.142 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-05 15:25:01.146 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-05 15:25:01.147 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-05-05 15:25:01.149 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=1.31
2026-05-05 15:25:01.150 | step 3 | route=IT_Ticket | empId=41671 | apiMs=27.21 | totalMs=27.21
2026-05-05 15:25:01.150 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:25:01.150
2026-05-05 15:25:01.152 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-05-05 15:25:01.154 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-05 15:25:01.155 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-05 15:25:01.155 | step 3 | route=IT_Ticket | empId=41671 | apiMs=5.02 | totalMs=5.02
2026-05-05 15:25:10.834 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=15:25:10.834
2026-05-05 15:25:11.009 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=172.14
2026-05-05 15:25:11.012 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=178.83 | totalMs=178.83
2026-05-05 15:25:13.075 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=15:25:13.075
2026-05-05 15:25:13.087 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-05-05 15:25:13.088 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=13.17 | totalMs=13.17
2026-05-05 15:27:10.161 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:27:10.161
2026-05-05 15:27:10.171 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-05-05 15:27:10.174 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=13.71 | totalMs=13.71
2026-05-05 15:27:10.177 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:27:10.177
2026-05-05 15:27:10.221 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=40.69
2026-05-05 15:27:10.246 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=68.19 | totalMs=68.19
2026-05-05 15:27:10.246 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:27:10.246
2026-05-05 15:27:10.266 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.7
2026-05-05 15:27:10.267 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=20.74 | totalMs=20.74
2026-05-05 15:27:10.487 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:27:10.487
2026-05-05 15:27:10.497 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.15
2026-05-05 15:27:10.498 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-05 15:27:10.503 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=4.65
2026-05-05 15:27:10.508 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=4.33
2026-05-05 15:27:10.509 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-05-05 15:27:10.513 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=3.78
2026-05-05 15:27:10.514 | step 3 | route=IT_Ticket | empId=41671 | apiMs=26.95 | totalMs=26.95
2026-05-05 15:27:10.514 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:27:10.514
2026-05-05 15:27:10.516 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-05 15:27:10.517 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-05 15:27:10.518 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-05 15:27:10.519 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.33 | totalMs=4.33
2026-05-05 15:30:11.317 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=15:30:11.317
2026-05-05 15:30:11.406 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=88.26
2026-05-05 15:30:11.409 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=91.88 | totalMs=91.88
2026-05-05 15:30:13.696 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=15:30:13.696
2026-05-05 15:30:13.708 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.33
2026-05-05 15:30:13.711 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=14.92 | totalMs=14.92
2026-05-05 15:30:46.303 | step 1 | route=IT_Ticket | empId=39883 | query called at=15:30:46.303
2026-05-05 15:30:46.314 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-05-05 15:30:46.316 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-05-05 15:30:46.317 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-05 15:30:46.319 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-05 15:30:46.347 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=27.61
2026-05-05 15:30:46.353 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=5.16
2026-05-05 15:30:46.353 | step 3 | route=IT_Ticket | empId=39883 | apiMs=49.98 | totalMs=49.98
2026-05-05 15:30:46.354 | step 1 | route=IT_Ticket | empId=39883 | query called at=15:30:46.354
2026-05-05 15:30:46.374 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=19.52
2026-05-05 15:30:46.375 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-05 15:30:46.377 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-05 15:30:46.377 | step 3 | route=IT_Ticket | empId=39883 | apiMs=23.36 | totalMs=23.36
2026-05-05 15:31:29.199 | step 1 | route=HW_TicketFun | empId= | query called at=15:31:29.199
2026-05-05 15:31:29.211 | step 2 | route=HW_TicketFun | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=10.49
2026-05-05 15:31:29.214 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.75 | totalMs=14.75
2026-05-05 15:31:31.078 | step 1 | route=IT_Ticket_Report | empId=51427 | query called at=15:31:31.078
2026-05-05 15:31:31.233 | step 2 | route=IT_Ticket_Report | empId=51427 | query=kpi_it_ticket_report_page_proc | queryMs=151.73
2026-05-05 15:31:31.236 | step 3 | route=IT_Ticket_Report | empId=51427 | apiMs=157.78 | totalMs=157.78
2026-05-05 15:31:32.000 | step 4 | route=pageRenderd | empId=51427 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:31:32.000
2026-05-05 15:31:33.630 | step 5 | route=dashboard | empId=GKA0603 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-05 15:31:58.251 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=15:31:58.251
2026-05-05 15:31:58.303 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=51.99
2026-05-05 15:31:58.306 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=55.41 | totalMs=55.41
2026-05-05 15:31:58.606 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:31:58.606
2026-05-05 15:31:58.619 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-05-05 15:31:58.622 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=15.94 | totalMs=15.94
2026-05-05 15:31:58.625 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:31:58.625
2026-05-05 15:31:58.647 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=21.11
2026-05-05 15:31:58.649 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=23.82 | totalMs=23.82
2026-05-05 15:31:58.649 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:31:58.649
2026-05-05 15:31:58.675 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.64
2026-05-05 15:31:58.675 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=25.63 | totalMs=25.63
2026-05-05 15:31:58.706 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:31:58.706
2026-05-05 15:31:58.902 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:31:58.902
2026-05-05 15:31:58.913 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-05-05 15:31:58.915 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-05 15:31:58.916 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-05 15:31:58.918 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-05 15:31:58.919 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-05 15:31:58.925 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.53
2026-05-05 15:31:58.926 | step 3 | route=IT_Ticket | empId=41671 | apiMs=23.50 | totalMs=23.50
2026-05-05 15:31:58.927 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:31:58.927
2026-05-05 15:31:58.928 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-05 15:31:58.930 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-05 15:31:58.931 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-05 15:31:58.932 | step 3 | route=IT_Ticket | empId=41671 | apiMs=5.03 | totalMs=5.03
2026-05-05 15:32:17.742 | step 1 | route=HW_TicketPost | empId=39883 | query called at=15:32:17.742
2026-05-05 15:32:17.770 | step 2 | route=HW_TicketPost | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=27.54
2026-05-05 15:32:17.773 | step 3 | route=HW_TicketPost | empId=39883 | apiMs=31.17 | totalMs=31.17
2026-05-05 15:32:17.776 | step 1 | route=HW_TicketPost | empId=39883 | query called at=15:32:17.776
2026-05-05 15:32:17.781 | step 2 | route=HW_TicketPost | empId=39883 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-05-05 15:32:17.781 | step 3 | route=HW_TicketPost | empId=39883 | apiMs=4.86 | totalMs=4.86
2026-05-05 15:32:17.782 | step 1 | route=HW_TicketPost | empId=39883 | query called at=15:32:17.782
2026-05-05 15:32:17.783 | step 2 | route=HW_TicketPost | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-05 15:32:17.784 | step 3 | route=HW_TicketPost | empId=39883 | apiMs=1.87 | totalMs=1.87
2026-05-05 15:32:17.784 | step 1 | route=HW_TicketPost | empId=39883 | query called at=15:32:17.784
2026-05-05 15:32:17.808 | step 2 | route=HW_TicketPost | empId=39883 | query=hw_ticket_save_proc_kpi | queryMs=23.3
2026-05-05 15:32:17.810 | step 3 | route=HW_TicketPost | empId=39883 | apiMs=25.91 | totalMs=25.91
2026-05-05 15:32:18.075 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=15:32:18.075
2026-05-05 15:32:18.083 | step 1 | route=IT_Ticket | empId=39883 | query called at=15:32:18.083
2026-05-05 15:32:18.095 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=9.02
2026-05-05 15:32:18.099 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-05 15:32:18.100 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-05 15:32:18.101 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-05 15:32:18.103 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-05 15:32:18.110 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=6
2026-05-05 15:32:18.110 | step 3 | route=IT_Ticket | empId=39883 | apiMs=27.31 | totalMs=27.31
2026-05-05 15:32:18.111 | step 1 | route=IT_Ticket | empId=39883 | query called at=15:32:18.111
2026-05-05 15:32:18.112 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-05 15:32:18.113 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-05 15:32:18.115 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-05 15:32:18.115 | step 3 | route=IT_Ticket | empId=39883 | apiMs=4.66 | totalMs=4.66
2026-05-05 15:32:18.117 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=41.35
2026-05-05 15:32:18.121 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=2.21
2026-05-05 15:32:18.124 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=48.11 | totalMs=48.11
2026-05-05 15:32:18.124 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=15:32:18.124
2026-05-05 15:32:18.126 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-05-05 15:32:18.127 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-05 15:32:18.129 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-05 15:32:18.129 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=5.08 | totalMs=5.08
2026-05-05 15:32:18.130 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=15:32:18.130
2026-05-05 15:32:18.132 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-05 15:32:18.133 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-05 15:32:18.134 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-05 15:32:18.135 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=5.15 | totalMs=5.15
2026-05-05 15:32:18.356 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=15:32:18.356
2026-05-05 15:32:18.379 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=21.95
2026-05-05 15:32:18.379 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=22.95 | totalMs=22.95
2026-05-05 15:32:18.693 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:32:18.693
2026-05-05 15:32:31.386 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=15:32:31.386
2026-05-05 15:32:31.436 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=49.12
2026-05-05 15:32:31.449 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=62.81 | totalMs=62.81
2026-05-05 15:32:31.452 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=15:32:31.452
2026-05-05 15:32:31.462 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.22
2026-05-05 15:32:31.470 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-05-05 15:32:31.479 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.13
2026-05-05 15:32:31.479 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=27.54 | totalMs=27.54
2026-05-05 15:32:31.705 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=15:32:31.705
2026-05-05 15:32:31.724 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=18.19
2026-05-05 15:32:31.724 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=19.15 | totalMs=19.15
2026-05-05 15:32:32.026 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:32:32.026
2026-05-05 15:32:39.060 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=15:32:39.060
2026-05-05 15:32:39.083 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=21.89
2026-05-05 15:32:39.086 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=25.82 | totalMs=25.82
2026-05-05 15:32:39.420 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:32:39.420
2026-05-05 15:41:46.310 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:41:46.310
2026-05-05 15:41:46.354 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=43.49
2026-05-05 15:41:46.356 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-05 15:41:46.357 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-05 15:41:46.359 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-05 15:41:46.387 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=27.91
2026-05-05 15:41:46.393 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.28
2026-05-05 15:41:46.393 | step 3 | route=IT_Ticket | empId=51415 | apiMs=83.40 | totalMs=83.40
2026-05-05 15:41:46.394 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:41:46.394
2026-05-05 15:41:46.413 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=19.12
2026-05-05 15:41:46.415 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-05 15:41:46.416 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-05 15:41:46.416 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.78 | totalMs=22.78
2026-05-05 15:41:53.823 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=15:41:53.823
2026-05-05 15:41:53.879 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.33
2026-05-05 15:41:53.882 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.82 | totalMs=58.82
2026-05-05 15:42:00.642 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=15:42:00.642
2026-05-05 15:42:00.652 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-05-05 15:42:00.656 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.28 | totalMs=14.28
2026-05-05 15:42:17.171 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:42:17.171
2026-05-05 15:42:17.183 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.87
2026-05-05 15:42:17.187 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.37 | totalMs=15.37
2026-05-05 15:42:17.190 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:42:17.190
2026-05-05 15:42:17.244 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=50.53
2026-05-05 15:42:17.247 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=57.07 | totalMs=57.07
2026-05-05 15:42:17.247 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:42:17.247
2026-05-05 15:42:17.250 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-05-05 15:42:17.250 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.88 | totalMs=2.88
2026-05-05 15:42:17.251 | step 1 | route=IT_TicketPost | empId=51415 | query called at=15:42:17.251
2026-05-05 15:42:17.252 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-05-05 15:42:17.253 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.93 | totalMs=1.93
2026-05-05 15:42:26.612 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:42:26.612
2026-05-05 15:42:26.623 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-05-05 15:42:26.628 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-05 15:42:26.632 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-05 15:42:26.633 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-05 15:42:26.635 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-05-05 15:42:26.637 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.44
2026-05-05 15:42:26.637 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.23 | totalMs=25.23
2026-05-05 15:42:26.637 | step 1 | route=IT_Ticket | empId=51415 | query called at=15:42:26.637
2026-05-05 15:42:26.639 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-05 15:42:26.641 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-05 15:42:26.643 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-05 15:42:26.643 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.40 | totalMs=5.40
2026-05-05 15:42:45.786 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:42:45.786
2026-05-05 15:42:45.844 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=57.34
2026-05-05 15:42:45.845 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=58.47 | totalMs=58.47
2026-05-05 15:42:47.152 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:42:47.152
2026-05-05 15:42:51.666 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:42:51.666
2026-05-05 15:42:51.688 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=21.24
2026-05-05 15:42:51.705 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=12.39
2026-05-05 15:42:51.709 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=42.86 | totalMs=42.86
2026-05-05 15:42:51.712 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:42:51.712
2026-05-05 15:42:51.714 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-05-05 15:42:51.715 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-05-05 15:42:51.717 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-05-05 15:42:51.717 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.54 | totalMs=5.54
2026-05-05 15:43:00.404 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=15:43:00.404
2026-05-05 15:43:00.406 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-05-05 15:43:00.407 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-05-05 15:43:00.408 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-05-05 15:43:00.409 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.62 | totalMs=4.62
2026-05-05 15:43:04.738 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=15:43:04.738
2026-05-05 15:43:04.761 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=22.6
2026-05-05 15:43:04.761 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=23.53 | totalMs=23.53
2026-05-05 15:43:05.978 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:43:05.978
2026-05-05 15:48:55.986 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=15:48:55.986
2026-05-05 15:48:56.050 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=63.07
2026-05-05 15:48:56.053 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=66.92 | totalMs=66.92
2026-05-05 15:48:59.740 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=15:48:59.740
2026-05-05 15:48:59.758 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=14.21
2026-05-05 15:48:59.761 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=20.49 | totalMs=20.49
2026-05-05 15:50:32.858 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:50:32.858
2026-05-05 15:50:32.872 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=13.78
2026-05-05 15:50:32.875 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=17.50 | totalMs=17.50
2026-05-05 15:50:32.878 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:50:32.878
2026-05-05 15:50:32.905 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=24.25
2026-05-05 15:50:32.908 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=29.38 | totalMs=29.38
2026-05-05 15:50:32.908 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:50:32.908
2026-05-05 15:50:32.910 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-05-05 15:50:32.911 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.72 | totalMs=2.72
2026-05-05 15:50:33.132 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:50:33.132
2026-05-05 15:50:33.143 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-05-05 15:50:33.145 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-05-05 15:50:33.147 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-05 15:50:33.148 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-05 15:50:33.176 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=27.76
2026-05-05 15:50:33.182 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.61
2026-05-05 15:50:33.183 | step 3 | route=IT_Ticket | empId=41671 | apiMs=50.50 | totalMs=50.50
2026-05-05 15:50:33.183 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:50:33.183
2026-05-05 15:50:33.203 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=18.99
2026-05-05 15:50:33.204 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-05 15:50:33.206 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-05 15:50:33.206 | step 3 | route=IT_Ticket | empId=41671 | apiMs=22.52 | totalMs=22.52
2026-05-05 16:03:06.903 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=16:03:06.903
2026-05-05 16:03:06.958 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=54.7
2026-05-05 16:03:06.961 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=58.38 | totalMs=58.38
2026-05-05 16:03:07.294 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:03:07.294
2026-05-05 16:03:12.555 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:03:12.555
2026-05-05 16:03:12.614 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=58.43
2026-05-05 16:03:12.623 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=4.89
2026-05-05 16:03:12.631 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=5.6
2026-05-05 16:03:12.640 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=5.68
2026-05-05 16:03:12.681 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=41.18
2026-05-05 16:03:12.693 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=11.01
2026-05-05 16:03:12.693 | step 3 | route=IT_Ticket | empId=55868 | apiMs=137.44 | totalMs=137.44
2026-05-05 16:03:12.693 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:03:12.693
2026-05-05 16:03:12.720 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=26.3
2026-05-05 16:03:12.729 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=8
2026-05-05 16:03:12.737 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-05-05 16:03:12.737 | step 3 | route=IT_Ticket | empId=55868 | apiMs=43.89 | totalMs=43.89
2026-05-05 16:03:16.160 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=16:03:16.160
2026-05-05 16:03:16.182 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=22.16
2026-05-05 16:03:16.187 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=27.03 | totalMs=27.03
2026-05-05 16:03:16.190 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=16:03:16.190
2026-05-05 16:03:16.194 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-05-05 16:03:16.195 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-05-05 16:03:16.196 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-05-05 16:03:16.197 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=7.10 | totalMs=7.10
2026-05-05 16:03:16.423 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=16:03:16.423
2026-05-05 16:03:16.442 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=18.66
2026-05-05 16:03:16.443 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=19.72 | totalMs=19.72
2026-05-05 16:03:16.746 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:03:16.746
2026-05-05 16:03:21.243 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=16:03:21.243
2026-05-05 16:03:21.318 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=73.91
2026-05-05 16:03:21.318 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=74.97 | totalMs=74.97
2026-05-05 16:03:23.443 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=16:03:23.443
2026-05-05 16:03:23.634 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=190.78
2026-05-05 16:03:23.637 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=194.70 | totalMs=194.70
2026-05-05 16:05:07.105 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:05:07.105
2026-05-05 16:05:07.121 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=15.45
2026-05-05 16:05:07.125 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=20.12 | totalMs=20.12
2026-05-05 16:05:07.128 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:05:07.128
2026-05-05 16:05:07.186 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=55.19
2026-05-05 16:05:07.199 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=70.50 | totalMs=70.50
2026-05-05 16:05:07.199 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:05:07.199
2026-05-05 16:05:07.207 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.38
2026-05-05 16:05:07.208 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=8.45 | totalMs=8.45
2026-05-05 16:05:15.813 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:05:15.813
2026-05-05 16:05:15.827 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-05-05 16:05:15.830 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=16.11 | totalMs=16.11
2026-05-05 16:05:15.830 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:05:15.830
2026-05-05 16:05:15.834 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=3.62 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x7bdc7714ed777ff44258ea199ef410becd48107c26b8d4b1f3820b3078b5bdf7). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=BALAJI/GSA0130,@Type_Iss=7,@Issuse_Describ=credit note purpose ledger to be Unlock,@Severity_Iss=1,@Module_id=1,@Comp_id=3350,@User_Code=55868,@Fc_name=68488,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=26116,@Menu_Link=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Comp_Code=1,@Existing=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Proposed=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN)
2026-05-05 16:05:15.842 | step 5 | route=IT_TicketPost | empId=55868 | action=Ticket Entry Save(USER MISTAKE || ENTRY CORRECTION) - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x7bdc7714ed777ff44258ea199ef410becd48107c26b8d4b1f3820b3078b5bdf7). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=BALAJI/GSA0130,@Type_Iss=7,@Issuse_Describ=credit note purpose ledger to be Unlock,@Severity_Iss=1,@Module_id=1,@Comp_id=3350,@User_Code=55868,@Fc_name=68488,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=26116,@Menu_Link=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Comp_Code=1,@Existing=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Proposed=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN)
2026-05-05 16:05:16.260 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:05:16.260
2026-05-05 16:05:16.277 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=13.88
2026-05-05 16:05:16.280 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=20.06 | totalMs=20.06
2026-05-05 16:05:16.281 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:05:16.281
2026-05-05 16:05:16.286 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=4.53 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x7bdc7714ed777ff44258ea199ef410becd48107c26b8d4b1f3820b3078b5bdf7). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=BALAJI/GSA0130,@Type_Iss=7,@Issuse_Describ=credit note purpose ledger to be Unlock,@Severity_Iss=1,@Module_id=1,@Comp_id=3350,@User_Code=55868,@Fc_name=68488,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=26116,@Menu_Link=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Comp_Code=1,@Existing=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Proposed=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN)
2026-05-05 16:05:16.302 | step 5 | route=IT_TicketPost | empId=55868 | action=Ticket Entry Save(USER MISTAKE || ENTRY CORRECTION) - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x7bdc7714ed777ff44258ea199ef410becd48107c26b8d4b1f3820b3078b5bdf7). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=BALAJI/GSA0130,@Type_Iss=7,@Issuse_Describ=credit note purpose ledger to be Unlock,@Severity_Iss=1,@Module_id=1,@Comp_id=3350,@User_Code=55868,@Fc_name=68488,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=26116,@Menu_Link=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Comp_Code=1,@Existing=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Proposed=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN)
2026-05-05 16:05:16.536 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:05:16.536
2026-05-05 16:05:16.551 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=14.64
2026-05-05 16:05:16.560 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=7.66
2026-05-05 16:05:16.568 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-05-05 16:05:16.576 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-05-05 16:05:16.605 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=28.26
2026-05-05 16:05:16.609 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=3.12
2026-05-05 16:05:16.609 | step 3 | route=IT_Ticket | empId=55868 | apiMs=72.62 | totalMs=72.62
2026-05-05 16:05:16.610 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:05:16.610
2026-05-05 16:05:16.617 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=7.05
2026-05-05 16:05:16.626 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=7.92
2026-05-05 16:05:16.634 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-05-05 16:05:16.634 | step 3 | route=IT_Ticket | empId=55868 | apiMs=24.78 | totalMs=24.78
2026-05-05 16:05:17.103 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:05:17.103
2026-05-05 16:05:17.112 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=8.99
2026-05-05 16:05:17.113 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=10.04 | totalMs=10.04
2026-05-05 16:05:17.114 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:05:17.114
2026-05-05 16:05:17.116 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=1.64 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x7bdc7714ed777ff44258ea199ef410becd48107c26b8d4b1f3820b3078b5bdf7). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=BALAJI/GSA0130,@Type_Iss=7,@Issuse_Describ=credit note purpose ledger to be Unlock,@Severity_Iss=1,@Module_id=1,@Comp_id=3350,@User_Code=55868,@Fc_name=68488,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=26116,@Menu_Link=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Comp_Code=1,@Existing=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Proposed=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN)
2026-05-05 16:05:17.122 | step 5 | route=IT_TicketPost | empId=55868 | action=Ticket Entry Save(USER MISTAKE || ENTRY CORRECTION) - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x7bdc7714ed777ff44258ea199ef410becd48107c26b8d4b1f3820b3078b5bdf7). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=BALAJI/GSA0130,@Type_Iss=7,@Issuse_Describ=credit note purpose ledger to be Unlock,@Severity_Iss=1,@Module_id=1,@Comp_id=3350,@User_Code=55868,@Fc_name=68488,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=26116,@Menu_Link=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Comp_Code=1,@Existing=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN,@Proposed=ACCOUNTS - ERP LINK - SALES - CREDIT NOTE LEDGER UNHIDDEN)
2026-05-05 16:05:17.373 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:05:17.373
2026-05-05 16:05:17.386 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-05-05 16:05:17.391 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-05 16:05:17.392 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-05 16:05:17.394 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-05 16:05:17.395 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-05-05 16:05:17.397 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=1.34
2026-05-05 16:05:17.397 | step 3 | route=IT_Ticket | empId=55868 | apiMs=24.66 | totalMs=24.66
2026-05-05 16:05:17.398 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:05:17.398
2026-05-05 16:05:17.399 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-05 16:05:17.401 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-05 16:05:17.402 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-05 16:05:17.403 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.73 | totalMs=4.73
2026-05-05 16:05:41.767 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:05:41.767
2026-05-05 16:05:41.782 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=14.14
2026-05-05 16:05:41.791 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-05-05 16:05:41.800 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=8.6
2026-05-05 16:05:41.808 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=8.38
2026-05-05 16:05:41.817 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=8.48
2026-05-05 16:05:41.826 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=8.66
2026-05-05 16:05:41.827 | step 3 | route=IT_Ticket | empId=55868 | apiMs=59.69 | totalMs=59.69
2026-05-05 16:05:41.827 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:05:41.827
2026-05-05 16:05:41.835 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=7.28
2026-05-05 16:05:41.844 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-05-05 16:05:41.852 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-05-05 16:05:41.853 | step 3 | route=IT_Ticket | empId=55868 | apiMs=25.27 | totalMs=25.27
2026-05-05 16:05:48.761 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=16:05:48.761
2026-05-05 16:05:48.901 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=139.05
2026-05-05 16:05:48.902 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=140.20 | totalMs=140.20
2026-05-05 16:05:50.446 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=16:05:50.446
2026-05-05 16:05:50.459 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=12.51
2026-05-05 16:05:50.460 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=14.04 | totalMs=14.04
2026-05-05 16:08:04.584 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:08:04.584
2026-05-05 16:08:04.601 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=16.45
2026-05-05 16:08:04.604 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=20.47 | totalMs=20.47
2026-05-05 16:08:04.607 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:08:04.607
2026-05-05 16:08:04.641 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=30.63
2026-05-05 16:08:04.657 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=50.01 | totalMs=50.01
2026-05-05 16:08:04.658 | step 1 | route=IT_TicketPost | empId=55868 | query called at=16:08:04.658
2026-05-05 16:08:04.666 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.19
2026-05-05 16:08:04.667 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=9.08 | totalMs=9.08
2026-05-05 16:08:14.095 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:08:14.095
2026-05-05 16:08:14.105 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-05-05 16:08:14.107 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-05 16:08:14.108 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-05 16:08:14.109 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-05 16:08:14.125 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=15.25
2026-05-05 16:08:14.128 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=3.23
2026-05-05 16:08:14.129 | step 3 | route=IT_Ticket | empId=55868 | apiMs=34.12 | totalMs=34.12
2026-05-05 16:08:14.129 | step 1 | route=IT_Ticket | empId=55868 | query called at=16:08:14.129
2026-05-05 16:08:14.141 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=10.8
2026-05-05 16:08:14.142 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-05 16:08:14.143 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-05 16:08:14.144 | step 3 | route=IT_Ticket | empId=55868 | apiMs=14.25 | totalMs=14.25
2026-05-05 16:21:09.426 | step 1 | route=IT_Ticket_Report | empId=45362 | query called at=16:21:09.426
2026-05-05 16:21:09.622 | step 2 | route=IT_Ticket_Report | empId=45362 | query=kpi_it_ticket_report_page_proc | queryMs=195.12
2026-05-05 16:21:09.626 | step 3 | route=IT_Ticket_Report | empId=45362 | apiMs=199.54 | totalMs=199.54
2026-05-05 16:21:10.845 | step 4 | route=pageRenderd | empId=45362 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:21:10.845
2026-05-05 16:21:12.761 | step 1 | route=IT_Ticket | empId=45362 | query called at=16:21:12.761
2026-05-05 16:21:12.808 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=43.68
2026-05-05 16:21:12.812 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-05-05 16:21:12.814 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-05 16:21:12.815 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-05 16:21:12.844 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_it_Ticket_Details | queryMs=27.75
2026-05-05 16:21:12.849 | step 2 | route=IT_Ticket | empId=45362 | query=VMS_Comp_login_proc | queryMs=5.43
2026-05-05 16:21:12.850 | step 3 | route=IT_Ticket | empId=45362 | apiMs=88.78 | totalMs=88.78
2026-05-05 16:21:12.850 | step 1 | route=IT_Ticket | empId=45362 | query called at=16:21:12.850
2026-05-05 16:21:12.870 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=18.99
2026-05-05 16:21:12.872 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-05 16:21:12.873 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-05 16:21:12.873 | step 3 | route=IT_Ticket | empId=45362 | apiMs=22.91 | totalMs=22.91
2026-05-05 16:21:22.900 | step 1 | route=Ticket_Entry_SPOC_Module | empId=45362 | query called at=16:21:22.900
2026-05-05 16:21:23.210 | step 2 | route=Ticket_Entry_SPOC_Module | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=309.83
2026-05-05 16:21:23.214 | step 3 | route=Ticket_Entry_SPOC_Module | empId=45362 | apiMs=314.12 | totalMs=314.12
2026-05-05 16:21:25.234 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45362 | query called at=16:21:25.234
2026-05-05 16:21:25.246 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=11.17
2026-05-05 16:21:25.246 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45362 | apiMs=12.36 | totalMs=12.36
2026-05-05 16:22:48.282 | step 1 | route=IT_TicketPost | empId=45362 | query called at=16:22:48.282
2026-05-05 16:22:48.292 | step 2 | route=IT_TicketPost | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-05-05 16:22:48.296 | step 3 | route=IT_TicketPost | empId=45362 | apiMs=14.34 | totalMs=14.34
2026-05-05 16:22:48.299 | step 1 | route=IT_TicketPost | empId=45362 | query called at=16:22:48.299
2026-05-05 16:22:48.321 | step 2 | route=IT_TicketPost | empId=45362 | query=IT_Ticket_Save_SPOC | queryMs=19.62
2026-05-05 16:22:48.323 | step 3 | route=IT_TicketPost | empId=45362 | apiMs=24.33 | totalMs=24.33
2026-05-05 16:22:48.324 | step 1 | route=IT_TicketPost | empId=45362 | query called at=16:22:48.324
2026-05-05 16:22:48.326 | step 2 | route=IT_TicketPost | empId=45362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-05-05 16:22:48.326 | step 3 | route=IT_TicketPost | empId=45362 | apiMs=2.42 | totalMs=2.42
2026-05-05 16:22:48.553 | step 1 | route=IT_Ticket | empId=45362 | query called at=16:22:48.553
2026-05-05 16:22:48.564 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-05-05 16:22:48.565 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-05 16:22:48.567 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-05 16:22:48.568 | step 2 | route=IT_Ticket | empId=45362 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-05 16:22:48.570 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-05-05 16:22:48.571 | step 2 | route=IT_Ticket | empId=45362 | query=VMS_Comp_login_proc | queryMs=1.02
2026-05-05 16:22:48.572 | step 3 | route=IT_Ticket | empId=45362 | apiMs=18.27 | totalMs=18.27
2026-05-05 16:22:48.572 | step 1 | route=IT_Ticket | empId=45362 | query called at=16:22:48.572
2026-05-05 16:22:48.574 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-05-05 16:22:48.576 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-05 16:22:48.577 | step 2 | route=IT_Ticket | empId=45362 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-05 16:22:48.578 | step 3 | route=IT_Ticket | empId=45362 | apiMs=5.32 | totalMs=5.32
2026-05-05 16:31:00.028 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=16:31:00.028
2026-05-05 16:31:00.082 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=53.15
2026-05-05 16:31:00.085 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=57.57 | totalMs=57.57
2026-05-05 16:31:00.873 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:31:00.873
2026-05-05 16:31:18.988 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=16:31:18.988
2026-05-05 16:31:19.013 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=24.24
2026-05-05 16:31:19.018 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=29.92 | totalMs=29.92
2026-05-05 16:31:19.021 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=16:31:19.021
2026-05-05 16:31:19.026 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-05-05 16:31:19.027 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-05-05 16:31:19.029 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-05-05 16:31:19.029 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=8.14 | totalMs=8.14
2026-05-05 16:31:21.386 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=16:31:21.386
2026-05-05 16:31:21.412 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=25.67
2026-05-05 16:31:21.415 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=29.52 | totalMs=29.52
2026-05-05 16:31:22.155 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:31:22.155
2026-05-05 16:31:46.288 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=16:31:46.288
2026-05-05 16:31:46.314 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=25.28
2026-05-05 16:31:46.317 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=28.60 | totalMs=28.60
2026-05-05 16:31:46.817 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:31:46.817
2026-05-05 16:42:47.166 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:42:47.166
2026-05-05 16:42:47.240 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=73.22
2026-05-05 16:42:47.243 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=2.78
2026-05-05 16:42:47.245 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-05 16:42:47.246 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-05 16:42:47.273 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=27.03
2026-05-05 16:42:47.290 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=15.89
2026-05-05 16:42:47.290 | step 3 | route=IT_Ticket | empId=21248 | apiMs=123.69 | totalMs=123.69
2026-05-05 16:42:47.291 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:42:47.291
2026-05-05 16:42:47.326 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=34.59
2026-05-05 16:42:47.334 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-05-05 16:42:47.343 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-05-05 16:42:47.343 | step 3 | route=IT_Ticket | empId=21248 | apiMs=52.56 | totalMs=52.56
2026-05-05 16:42:52.083 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=16:42:52.083
2026-05-05 16:42:52.393 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=309.43
2026-05-05 16:42:52.396 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=313.80 | totalMs=313.80
2026-05-05 16:42:54.186 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=16:42:54.186
2026-05-05 16:42:54.202 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.95
2026-05-05 16:42:54.205 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=18.86 | totalMs=18.86
2026-05-05 16:43:16.194 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:43:16.194
2026-05-05 16:43:16.205 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-05-05 16:43:16.209 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.29 | totalMs=14.29
2026-05-05 16:43:16.212 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:43:16.212
2026-05-05 16:43:16.240 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=25.84
2026-05-05 16:43:16.242 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=30.56 | totalMs=30.56
2026-05-05 16:43:16.243 | step 1 | route=IT_TicketPost | empId=21248 | query called at=16:43:16.243
2026-05-05 16:43:16.267 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.06
2026-05-05 16:43:16.268 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=25.00 | totalMs=25.00
2026-05-05 16:43:19.778 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:43:19.778
2026-05-05 16:43:19.789 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-05-05 16:43:19.793 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-05 16:43:19.797 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-05 16:43:19.801 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-05 16:43:19.802 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-05-05 16:43:19.803 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=1.15
2026-05-05 16:43:19.804 | step 3 | route=IT_Ticket | empId=21248 | apiMs=25.56 | totalMs=25.56
2026-05-05 16:43:19.804 | step 1 | route=IT_Ticket | empId=21248 | query called at=16:43:19.804
2026-05-05 16:43:19.806 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-05 16:43:19.807 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-05-05 16:43:19.808 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-05 16:43:19.809 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.35 | totalMs=4.35
2026-05-05 16:44:54.530 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:44:54.530
2026-05-05 16:44:54.595 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=64.8
2026-05-05 16:44:54.595 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=65.72 | totalMs=65.72
2026-05-05 16:44:55.284 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:44:55.284
2026-05-05 16:45:00.268 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:45:00.268
2026-05-05 16:45:00.332 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=60.94
2026-05-05 16:45:00.348 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=80.45 | totalMs=80.45
2026-05-05 16:45:00.348 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:45:00.348
2026-05-05 16:45:00.357 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.53
2026-05-05 16:45:00.365 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-05-05 16:45:00.374 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.54
2026-05-05 16:45:00.375 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=26.20 | totalMs=26.20
2026-05-05 16:45:03.895 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:45:03.895
2026-05-05 16:45:03.916 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.88
2026-05-05 16:45:03.916 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=20.96 | totalMs=20.96
2026-05-05 16:45:04.562 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:45:04.562
2026-05-05 17:00:04.722 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=17:00:04.722
2026-05-05 17:00:04.779 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=55.88
2026-05-05 17:00:04.782 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=59.84 | totalMs=59.84
2026-05-05 17:00:05.351 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:00:05.351
2026-05-05 17:00:10.688 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=17:00:10.688
2026-05-05 17:00:10.742 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=IT_Ticket_Update_SPOC | queryMs=53.35
2026-05-05 17:00:10.758 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=70.38 | totalMs=70.38
2026-05-05 17:00:10.761 | step 1 | route=SPOC_Entry_Save | empId=46685 | query called at=17:00:10.761
2026-05-05 17:00:10.796 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.41
2026-05-05 17:00:10.804 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.74
2026-05-05 17:00:10.812 | step 2 | route=SPOC_Entry_Save | empId=46685 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-05-05 17:00:10.813 | step 3 | route=SPOC_Entry_Save | empId=46685 | apiMs=51.21 | totalMs=51.21
2026-05-05 17:00:13.545 | step 1 | route=Ticket_SPOC_Approve | empId=46685 | query called at=17:00:13.545
2026-05-05 17:00:13.570 | step 2 | route=Ticket_SPOC_Approve | empId=46685 | query=IT_TIcket_SPOCApp_Report | queryMs=23.92
2026-05-05 17:00:13.570 | step 3 | route=Ticket_SPOC_Approve | empId=46685 | apiMs=24.91 | totalMs=24.91
2026-05-05 17:00:13.930 | step 4 | route=pageRenderd | empId=46685 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:00:13.930
2026-05-05 17:02:30.677 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:02:30.677
2026-05-05 17:02:30.784 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=105.97
2026-05-05 17:02:30.793 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-05-05 17:02:30.802 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.35
2026-05-05 17:02:30.810 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-05-05 17:02:30.877 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=66.45
2026-05-05 17:02:30.894 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=16.41
2026-05-05 17:02:30.894 | step 3 | route=IT_Ticket | empId=46985 | apiMs=216.88 | totalMs=216.88
2026-05-05 17:02:30.895 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:02:30.895
2026-05-05 17:02:30.937 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=42.22
2026-05-05 17:02:30.946 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.4
2026-05-05 17:02:30.955 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=8.46
2026-05-05 17:02:30.956 | step 3 | route=IT_Ticket | empId=46985 | apiMs=60.72 | totalMs=60.72
2026-05-05 17:02:36.429 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=17:02:36.429
2026-05-05 17:02:36.515 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=85.08
2026-05-05 17:02:36.515 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=86.16 | totalMs=86.16
2026-05-05 17:02:38.021 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=17:02:38.021
2026-05-05 17:02:38.053 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=32.01
2026-05-05 17:02:38.056 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=35.80 | totalMs=35.80
2026-05-05 17:03:08.633 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:03:08.633
2026-05-05 17:03:08.644 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-05-05 17:03:08.647 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.07 | totalMs=14.07
2026-05-05 17:03:08.650 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:03:08.650
2026-05-05 17:03:08.685 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=32.55
2026-05-05 17:03:08.687 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=37.36 | totalMs=37.36
2026-05-05 17:03:08.688 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:03:08.688
2026-05-05 17:03:08.690 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-05-05 17:03:08.690 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2.67 | totalMs=2.67
2026-05-05 17:03:08.916 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:03:08.916
2026-05-05 17:03:08.926 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-05-05 17:03:08.928 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-05 17:03:08.930 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-05 17:03:08.931 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-05 17:03:08.933 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-05-05 17:03:08.938 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.26
2026-05-05 17:03:08.939 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.66 | totalMs=22.66
2026-05-05 17:03:08.939 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:03:08.939
2026-05-05 17:03:08.941 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-05 17:03:08.942 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-05-05 17:03:08.943 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-05 17:03:08.943 | step 3 | route=IT_Ticket | empId=46985 | apiMs=3.80 | totalMs=3.80
2026-05-05 17:03:21.648 | step 1 | route=IT_Ticket | empId=69121 | query called at=17:03:21.648
2026-05-05 17:03:21.659 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-05-05 17:03:21.661 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-05-05 17:03:21.663 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-05 17:03:21.664 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-05 17:03:21.666 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=1.36
2026-05-05 17:03:21.668 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=1.61
2026-05-05 17:03:21.668 | step 3 | route=IT_Ticket | empId=69121 | apiMs=20.63 | totalMs=20.63
2026-05-05 17:03:21.669 | step 1 | route=IT_Ticket | empId=69121 | query called at=17:03:21.669
2026-05-05 17:03:21.671 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-05-05 17:03:21.672 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-05 17:03:21.674 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-05 17:03:21.674 | step 3 | route=IT_Ticket | empId=69121 | apiMs=5.12 | totalMs=5.12
2026-05-05 17:03:47.391 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69121 | query called at=17:03:47.391
2026-05-05 17:03:47.659 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=267.46
2026-05-05 17:03:47.660 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69121 | apiMs=268.60 | totalMs=268.60
2026-05-05 17:03:51.840 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query called at=17:03:51.840
2026-05-05 17:03:51.885 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=44.27
2026-05-05 17:03:51.888 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69121 | apiMs=48.25 | totalMs=48.25
2026-05-05 17:10:47.114 | step 1 | route=IT_TicketPost | empId=69121 | query called at=17:10:47.114
2026-05-05 17:10:47.125 | step 2 | route=IT_TicketPost | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-05-05 17:10:47.128 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=14.16 | totalMs=14.16
2026-05-05 17:10:47.131 | step 1 | route=IT_TicketPost | empId=69121 | query called at=17:10:47.131
2026-05-05 17:10:47.164 | step 2 | route=IT_TicketPost | empId=69121 | query=IT_Ticket_Save_SPOC | queryMs=30.42
2026-05-05 17:10:47.166 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=35.15 | totalMs=35.15
2026-05-05 17:10:47.167 | step 1 | route=IT_TicketPost | empId=69121 | query called at=17:10:47.167
2026-05-05 17:10:47.169 | step 2 | route=IT_TicketPost | empId=69121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-05-05 17:10:47.169 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=2.55 | totalMs=2.55
2026-05-05 17:10:47.170 | step 1 | route=IT_TicketPost | empId=69121 | query called at=17:10:47.170
2026-05-05 17:10:47.171 | step 2 | route=IT_TicketPost | empId=69121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-05-05 17:10:47.171 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=1.49 | totalMs=1.49
2026-05-05 17:10:47.396 | step 1 | route=IT_Ticket | empId=69121 | query called at=17:10:47.396
2026-05-05 17:10:47.406 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=9.42
2026-05-05 17:10:47.408 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-05 17:10:47.409 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-05 17:10:47.410 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-05-05 17:10:47.425 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=14.97
2026-05-05 17:10:47.429 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=3.07
2026-05-05 17:10:47.429 | step 3 | route=IT_Ticket | empId=69121 | apiMs=33.04 | totalMs=33.04
2026-05-05 17:10:47.430 | step 1 | route=IT_Ticket | empId=69121 | query called at=17:10:47.430
2026-05-05 17:10:47.441 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=10.4
2026-05-05 17:10:47.442 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-05 17:10:47.443 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-05 17:10:47.444 | step 3 | route=IT_Ticket | empId=69121 | apiMs=13.99 | totalMs=13.99
2026-05-05 17:20:05.790 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=17:20:05.790
2026-05-05 17:20:05.853 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=61.63
2026-05-05 17:20:05.853 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=63.04 | totalMs=63.04
2026-05-05 17:20:06.300 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:20:06.300
2026-05-05 17:21:55.943 | step 1 | route=IT_Ticket | empId=34194 | query called at=17:21:55.943
2026-05-05 17:21:55.989 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=45.6
2026-05-05 17:21:56.001 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=8.6
2026-05-05 17:21:56.010 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=5.18
2026-05-05 17:21:56.018 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=5.19
2026-05-05 17:21:56.054 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=35.42
2026-05-05 17:21:56.065 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=10.71
2026-05-05 17:21:56.065 | step 3 | route=IT_Ticket | empId=34194 | apiMs=122.40 | totalMs=122.40
2026-05-05 17:21:56.066 | step 1 | route=IT_Ticket | empId=34194 | query called at=17:21:56.066
2026-05-05 17:21:56.092 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=25.86
2026-05-05 17:21:56.101 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=8.69
2026-05-05 17:21:56.110 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-05-05 17:21:56.110 | step 3 | route=IT_Ticket | empId=34194 | apiMs=44.24 | totalMs=44.24
2026-05-05 17:35:25.173 | step 1 | route=IT_Ticket | empId=29613 | query called at=17:35:25.173
2026-05-05 17:35:25.217 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=43.07
2026-05-05 17:35:25.218 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-05 17:35:25.220 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-05 17:35:25.221 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-05 17:35:25.249 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=27.03
2026-05-05 17:35:25.253 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=3.79
2026-05-05 17:35:25.253 | step 3 | route=IT_Ticket | empId=29613 | apiMs=80.54 | totalMs=80.54
2026-05-05 17:35:25.254 | step 1 | route=IT_Ticket | empId=29613 | query called at=17:35:25.254
2026-05-05 17:35:25.267 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=13.06
2026-05-05 17:35:25.269 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-05 17:35:25.270 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-05 17:35:25.270 | step 3 | route=IT_Ticket | empId=29613 | apiMs=16.47 | totalMs=16.47
2026-05-05 17:36:03.696 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29613 | query called at=17:36:03.696
2026-05-05 17:36:04.008 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=311.71
2026-05-05 17:36:04.009 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29613 | apiMs=312.98 | totalMs=312.98
2026-05-05 17:36:05.697 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29613 | query called at=17:36:05.697
2026-05-05 17:36:05.710 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-05-05 17:36:05.713 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29613 | apiMs=15.69 | totalMs=15.69
2026-05-05 17:37:50.466 | step 1 | route=IT_TicketPost | empId=29613 | query called at=17:37:50.466
2026-05-05 17:37:50.477 | step 2 | route=IT_TicketPost | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-05-05 17:37:50.480 | step 3 | route=IT_TicketPost | empId=29613 | apiMs=14.04 | totalMs=14.04
2026-05-05 17:37:50.483 | step 1 | route=IT_TicketPost | empId=29613 | query called at=17:37:50.483
2026-05-05 17:37:50.523 | step 2 | route=IT_TicketPost | empId=29613 | query=IT_Ticket_Save_SPOC | queryMs=36.9
2026-05-05 17:37:50.525 | step 3 | route=IT_TicketPost | empId=29613 | apiMs=41.83 | totalMs=41.83
2026-05-05 17:37:50.525 | step 1 | route=IT_TicketPost | empId=29613 | query called at=17:37:50.525
2026-05-05 17:37:50.527 | step 2 | route=IT_TicketPost | empId=29613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-05-05 17:37:50.527 | step 3 | route=IT_TicketPost | empId=29613 | apiMs=2.21 | totalMs=2.21
2026-05-05 17:37:50.528 | step 1 | route=IT_TicketPost | empId=29613 | query called at=17:37:50.528
2026-05-05 17:37:50.529 | step 2 | route=IT_TicketPost | empId=29613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-05-05 17:37:50.530 | step 3 | route=IT_TicketPost | empId=29613 | apiMs=1.64 | totalMs=1.64
2026-05-05 17:37:50.874 | step 1 | route=IT_Ticket | empId=29613 | query called at=17:37:50.874
2026-05-05 17:37:50.885 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-05-05 17:37:50.886 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-05 17:37:50.887 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-05 17:37:50.888 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-05 17:37:50.890 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-05-05 17:37:50.891 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=1.18
2026-05-05 17:37:50.892 | step 3 | route=IT_Ticket | empId=29613 | apiMs=17.34 | totalMs=17.34
2026-05-05 17:37:50.892 | step 1 | route=IT_Ticket | empId=29613 | query called at=17:37:50.892
2026-05-05 17:37:50.893 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-05 17:37:50.895 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-05 17:37:50.896 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-05 17:37:50.896 | step 3 | route=IT_Ticket | empId=29613 | apiMs=4.27 | totalMs=4.27
2026-05-05 18:02:39.456 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:02:39.456
2026-05-05 18:02:39.499 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=41.99
2026-05-05 18:02:39.503 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-05 18:02:39.508 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-05 18:02:39.512 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-05 18:02:39.538 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=26.46
2026-05-05 18:02:39.544 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=5.08
2026-05-05 18:02:39.544 | step 3 | route=IT_Ticket | empId=43200 | apiMs=88.28 | totalMs=88.28
2026-05-05 18:02:39.545 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:02:39.545
2026-05-05 18:02:39.564 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=18.91
2026-05-05 18:02:39.566 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-05 18:02:39.567 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-05 18:02:39.567 | step 3 | route=IT_Ticket | empId=43200 | apiMs=22.42 | totalMs=22.42
2026-05-05 18:02:44.780 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=18:02:44.780
2026-05-05 18:02:44.960 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=180.03
2026-05-05 18:02:44.964 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=184.23 | totalMs=184.23
2026-05-05 18:02:47.240 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=18:02:47.240
2026-05-05 18:02:47.267 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=25.85
2026-05-05 18:02:47.270 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=30.04 | totalMs=30.04
2026-05-05 18:03:11.750 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:03:11.750
2026-05-05 18:03:11.767 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=16.28
2026-05-05 18:03:11.767 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=17.29 | totalMs=17.29
2026-05-05 18:03:11.768 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:03:11.768
2026-05-05 18:03:11.833 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=64.66
2026-05-05 18:03:11.843 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=75.19 | totalMs=75.19
2026-05-05 18:03:11.843 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:03:11.843
2026-05-05 18:03:11.845 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-05-05 18:03:11.845 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.17 | totalMs=2.17
2026-05-05 18:03:11.846 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:03:11.846
2026-05-05 18:03:11.847 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-05-05 18:03:11.847 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.40 | totalMs=1.40
2026-05-05 18:03:17.706 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:03:17.706
2026-05-05 18:03:17.716 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.6
2026-05-05 18:03:17.730 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-05-05 18:03:17.746 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=12.31
2026-05-05 18:03:17.757 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-05-05 18:03:17.770 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=12.52
2026-05-05 18:03:17.787 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=16.94
2026-05-05 18:03:17.788 | step 3 | route=IT_Ticket | empId=43200 | apiMs=81.79 | totalMs=81.79
2026-05-05 18:03:17.788 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:03:17.788
2026-05-05 18:03:17.797 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.86
2026-05-05 18:03:17.799 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-05 18:03:17.800 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-05 18:03:17.801 | step 3 | route=IT_Ticket | empId=43200 | apiMs=12.61 | totalMs=12.61
2026-05-05 18:08:31.205 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:08:31.205
2026-05-05 18:08:31.221 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=15.59
2026-05-05 18:08:31.229 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.57
2026-05-05 18:08:31.238 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-05-05 18:08:31.246 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-05-05 18:08:31.254 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=7.94
2026-05-05 18:08:31.265 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=10.24
2026-05-05 18:08:31.265 | step 3 | route=IT_Ticket | empId=43200 | apiMs=60.25 | totalMs=60.25
2026-05-05 18:08:31.266 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:08:31.266
2026-05-05 18:08:31.273 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=6.71
2026-05-05 18:08:31.282 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.91
2026-05-05 18:08:31.290 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-05-05 18:08:31.290 | step 3 | route=IT_Ticket | empId=43200 | apiMs=24.04 | totalMs=24.04
2026-05-05 18:08:37.898 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=18:08:37.898
2026-05-05 18:08:38.147 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=248.36
2026-05-05 18:08:38.147 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=249.59 | totalMs=249.59
2026-05-05 18:08:40.994 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=18:08:40.994
2026-05-05 18:08:41.011 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=16.04
2026-05-05 18:08:41.014 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=20.05 | totalMs=20.05
2026-05-05 18:09:06.560 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:09:06.560
2026-05-05 18:09:06.571 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-05-05 18:09:06.571 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=11.01 | totalMs=11.01
2026-05-05 18:09:06.572 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:09:06.572
2026-05-05 18:09:06.609 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=36.27
2026-05-05 18:09:06.612 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=40.42 | totalMs=40.42
2026-05-05 18:09:06.613 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:09:06.613
2026-05-05 18:09:06.615 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-05 18:09:06.615 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.60 | totalMs=2.60
2026-05-05 18:09:06.616 | step 1 | route=IT_TicketPost | empId=43200 | query called at=18:09:06.616
2026-05-05 18:09:06.617 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-05-05 18:09:06.618 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.67 | totalMs=1.67
2026-05-05 18:09:09.064 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:09:09.064
2026-05-05 18:09:09.078 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=13.6
2026-05-05 18:09:09.086 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-05-05 18:09:09.095 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-05-05 18:09:09.103 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-05-05 18:09:09.109 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=4.95
2026-05-05 18:09:09.114 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=4.59
2026-05-05 18:09:09.114 | step 3 | route=IT_Ticket | empId=43200 | apiMs=50.19 | totalMs=50.19
2026-05-05 18:09:09.115 | step 1 | route=IT_Ticket | empId=43200 | query called at=18:09:09.115
2026-05-05 18:09:09.116 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-05 18:09:09.117 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-05 18:09:09.119 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-05 18:09:09.119 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.26 | totalMs=4.26
2026-05-05 18:14:09.889 | step 5 | route=dashboard | empId=GRA0208 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-05 20:26:46.031 | step 5 | route=dashboard | empId=Gpl0288 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-06 00:01:55.165 | step 1 | route=HW_Ticket_Report | empId=53146 | query called at=00:01:55.165
2026-05-06 00:01:55.501 | step 2 | route=HW_Ticket_Report | empId=53146 | query=hw_ticket_report_kpi_proc | queryMs=335.13
2026-05-06 00:01:55.505 | step 3 | route=HW_Ticket_Report | empId=53146 | apiMs=339.33 | totalMs=339.33
2026-05-06 00:01:56.193 | step 4 | route=pageRenderd | empId=53146 | Page=HW TICKET REPORT | page fully loaded at : 00:01:56.193
2026-05-06 00:01:59.885 | step 1 | route=HW_Ticket_Report | empId=53146 | query called at=00:01:59.885
2026-05-06 00:01:59.900 | step 2 | route=HW_Ticket_Report | empId=53146 | query=hw_ticket_report_kpi_proc | queryMs=14.61
2026-05-06 00:01:59.900 | step 3 | route=HW_Ticket_Report | empId=53146 | apiMs=15.70 | totalMs=15.70
2026-05-06 00:02:00.448 | step 4 | route=pageRenderd | empId=53146 | Page=HW TICKET REPORT | page fully loaded at : 00:02:00.448
2026-05-06 09:09:45.704 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:09:45.704
2026-05-06 09:09:45.827 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=122.01
2026-05-06 09:09:45.829 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-06 09:09:45.830 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-06 09:09:45.842 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=12.1
2026-05-06 09:09:45.895 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=52.48
2026-05-06 09:09:45.900 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=3.87
2026-05-06 09:09:45.900 | step 3 | route=IT_Ticket | empId=43200 | apiMs=195.57 | totalMs=195.57
2026-05-06 09:09:45.900 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:09:45.900
2026-05-06 09:09:45.955 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=53.98
2026-05-06 09:09:45.966 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=10.93
2026-05-06 09:09:45.977 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=10.58
2026-05-06 09:09:45.978 | step 3 | route=IT_Ticket | empId=43200 | apiMs=77.03 | totalMs=77.03
2026-05-06 09:09:51.214 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:09:51.214
2026-05-06 09:09:51.411 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=196.7
2026-05-06 09:09:51.414 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=200.63 | totalMs=200.63
2026-05-06 09:09:54.938 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:09:54.938
2026-05-06 09:09:54.968 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=29.66
2026-05-06 09:09:54.971 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=33.61 | totalMs=33.61
2026-05-06 09:10:28.359 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:10:28.359
2026-05-06 09:10:28.370 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-05-06 09:10:28.373 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.35 | totalMs=14.35
2026-05-06 09:10:28.376 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:10:28.376
2026-05-06 09:10:28.474 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=95.42
2026-05-06 09:10:28.476 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=100.31 | totalMs=100.31
2026-05-06 09:10:28.476 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:10:28.476
2026-05-06 09:10:28.479 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.2
2026-05-06 09:10:28.480 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=3.17 | totalMs=3.17
2026-05-06 09:10:28.480 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:10:28.480
2026-05-06 09:10:28.482 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-05-06 09:10:28.482 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.92 | totalMs=1.92
2026-05-06 09:10:30.555 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:10:30.555
2026-05-06 09:10:30.590 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=34.74
2026-05-06 09:10:30.603 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-05-06 09:10:30.614 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-05-06 09:10:30.619 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.85
2026-05-06 09:10:30.620 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-06 09:10:30.639 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=18.27
2026-05-06 09:10:30.639 | step 3 | route=IT_Ticket | empId=43200 | apiMs=84.53 | totalMs=84.53
2026-05-06 09:10:30.640 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:10:30.640
2026-05-06 09:10:30.645 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=4.86
2026-05-06 09:10:30.661 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=15.21
2026-05-06 09:10:30.672 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=10.63
2026-05-06 09:10:30.672 | step 3 | route=IT_Ticket | empId=43200 | apiMs=32.27 | totalMs=32.27
2026-05-06 09:41:00.396 | step 1 | route=IT_Ticket | empId=17434 | query called at=09:41:00.396
2026-05-06 09:41:00.441 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=44.22
2026-05-06 09:41:00.442 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-06 09:41:00.444 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 09:41:00.445 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-06 09:41:00.462 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_it_Ticket_Details | queryMs=16.15
2026-05-06 09:41:00.468 | step 2 | route=IT_Ticket | empId=17434 | query=VMS_Comp_login_proc | queryMs=6.27
2026-05-06 09:41:00.469 | step 3 | route=IT_Ticket | empId=17434 | apiMs=73.01 | totalMs=73.01
2026-05-06 09:41:00.469 | step 1 | route=IT_Ticket | empId=17434 | query called at=09:41:00.469
2026-05-06 09:41:00.496 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_HW_Ticket_Details | queryMs=26.64
2026-05-06 09:41:00.505 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-05-06 09:41:00.513 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_HW_Ticket_Details | queryMs=8.15
2026-05-06 09:41:00.514 | step 3 | route=IT_Ticket | empId=17434 | apiMs=44.47 | totalMs=44.47
2026-05-06 09:42:55.129 | step 1 | route=Ticket_Entry_SPOC_Module | empId=17434 | query called at=09:42:55.129
2026-05-06 09:42:55.313 | step 2 | route=Ticket_Entry_SPOC_Module | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=183.21
2026-05-06 09:42:55.317 | step 3 | route=Ticket_Entry_SPOC_Module | empId=17434 | apiMs=187.78 | totalMs=187.78
2026-05-06 09:43:03.369 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query called at=09:43:03.369
2026-05-06 09:43:03.382 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=12.99
2026-05-06 09:43:03.385 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=17434 | apiMs=16.79 | totalMs=16.79
2026-05-06 09:43:16.082 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query called at=09:43:16.082
2026-05-06 09:43:16.104 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=21.31
2026-05-06 09:43:16.107 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=17434 | apiMs=25.45 | totalMs=25.45
2026-05-06 09:43:21.016 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query called at=09:43:21.016
2026-05-06 09:43:21.028 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-05-06 09:43:21.031 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=17434 | apiMs=14.89 | totalMs=14.89
2026-05-06 09:43:31.188 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query called at=09:43:31.188
2026-05-06 09:43:31.200 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=11.17
2026-05-06 09:43:31.203 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=17434 | apiMs=14.99 | totalMs=14.99
2026-05-06 09:43:43.291 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query called at=09:43:43.291
2026-05-06 09:43:44.492 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=1200.52
2026-05-06 09:43:44.493 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=17434 | apiMs=1,201.81 | totalMs=1,201.81
2026-05-06 09:43:47.969 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query called at=09:43:47.969
2026-05-06 09:43:47.987 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=17.98
2026-05-06 09:43:47.991 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=17434 | apiMs=22.29 | totalMs=22.29
2026-05-06 10:04:30.728 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:04:30.728
2026-05-06 10:04:30.857 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=128.4
2026-05-06 10:04:30.858 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=129.52 | totalMs=129.52
2026-05-06 10:04:31.214 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:04:31.214
2026-05-06 10:05:38.303 | step 1 | route=IT_Ticket | empId=46592 | query called at=10:05:38.303
2026-05-06 10:05:38.331 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=27.65
2026-05-06 10:05:38.332 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-06 10:05:38.333 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.66
2026-05-06 10:05:38.334 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-05-06 10:05:38.513 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=177.8
2026-05-06 10:05:38.517 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=3.48
2026-05-06 10:05:38.517 | step 3 | route=IT_Ticket | empId=46592 | apiMs=214.41 | totalMs=214.41
2026-05-06 10:05:38.518 | step 1 | route=IT_Ticket | empId=46592 | query called at=10:05:38.518
2026-05-06 10:05:38.532 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=13.71
2026-05-06 10:05:38.607 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=75.05
2026-05-06 10:05:38.658 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=50.65
2026-05-06 10:05:38.659 | step 3 | route=IT_Ticket | empId=46592 | apiMs=141.14 | totalMs=141.14
2026-05-06 10:05:44.307 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=10:05:44.307
2026-05-06 10:05:44.415 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=107.39
2026-05-06 10:05:44.415 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=108.66 | totalMs=108.66
2026-05-06 10:05:47.121 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=10:05:47.121
2026-05-06 10:05:47.433 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=310.53
2026-05-06 10:05:47.436 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=314.50 | totalMs=314.50
2026-05-06 10:06:34.282 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=10:06:34.282
2026-05-06 10:06:34.312 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=29.03
2026-05-06 10:06:34.312 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=30.32 | totalMs=30.32
2026-05-06 10:07:20.346 | step 1 | route=IT_TicketPost | empId=46592 | query called at=10:07:20.346
2026-05-06 10:07:20.356 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-05-06 10:07:20.360 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=14.02 | totalMs=14.02
2026-05-06 10:07:20.363 | step 1 | route=IT_TicketPost | empId=46592 | query called at=10:07:20.363
2026-05-06 10:07:20.472 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=106.2
2026-05-06 10:07:20.476 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=112.47 | totalMs=112.47
2026-05-06 10:07:20.476 | step 1 | route=IT_TicketPost | empId=46592 | query called at=10:07:20.476
2026-05-06 10:07:20.478 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-05-06 10:07:20.478 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=2.46 | totalMs=2.46
2026-05-06 10:07:47.670 | step 1 | route=IT_Ticket | empId=46592 | query called at=10:07:47.670
2026-05-06 10:07:47.682 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=12.01
2026-05-06 10:07:47.687 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-06 10:07:47.691 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-06 10:07:47.695 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-06 10:07:47.697 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-05-06 10:07:47.703 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=5.63
2026-05-06 10:07:47.703 | step 3 | route=IT_Ticket | empId=46592 | apiMs=33.57 | totalMs=33.57
2026-05-06 10:07:47.704 | step 1 | route=IT_Ticket | empId=46592 | query called at=10:07:47.704
2026-05-06 10:07:47.706 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-06 10:07:47.707 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-06 10:07:47.708 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-06 10:07:47.709 | step 3 | route=IT_Ticket | empId=46592 | apiMs=5.00 | totalMs=5.00
2026-05-06 10:09:26.733 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:09:26.733
2026-05-06 10:09:26.744 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-05-06 10:09:26.746 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-05-06 10:09:26.748 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-06 10:09:26.749 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-06 10:09:26.751 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-06 10:09:26.753 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=1.44
2026-05-06 10:09:26.753 | step 3 | route=IT_Ticket | empId=44817 | apiMs=20.10 | totalMs=20.10
2026-05-06 10:09:26.754 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:09:26.754
2026-05-06 10:09:26.756 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-06 10:09:26.757 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-06 10:09:26.759 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-06 10:09:26.759 | step 3 | route=IT_Ticket | empId=44817 | apiMs=5.10 | totalMs=5.10
2026-05-06 10:09:41.638 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=10:09:41.638
2026-05-06 10:09:41.746 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=106.61
2026-05-06 10:09:41.749 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=110.62 | totalMs=110.62
2026-05-06 10:09:43.653 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=10:09:43.653
2026-05-06 10:09:43.677 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=22.78
2026-05-06 10:09:43.680 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=26.44 | totalMs=26.44
2026-05-06 10:10:44.839 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:10:44.839
2026-05-06 10:10:44.850 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-05-06 10:10:44.851 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=11.37 | totalMs=11.37
2026-05-06 10:10:44.852 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:10:44.852
2026-05-06 10:10:44.886 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=33.78
2026-05-06 10:10:44.888 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=36.27 | totalMs=36.27
2026-05-06 10:10:44.888 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:10:44.888
2026-05-06 10:10:44.890 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-05-06 10:10:44.891 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.55 | totalMs=2.55
2026-05-06 10:10:44.891 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:10:44.891
2026-05-06 10:10:44.893 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-06 10:10:44.893 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=1.73 | totalMs=1.73
2026-05-06 10:10:46.457 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:10:46.457
2026-05-06 10:10:46.474 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=16.99
2026-05-06 10:10:46.476 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-06 10:10:46.486 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-05-06 10:10:46.495 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=8.37
2026-05-06 10:10:46.503 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=8.45
2026-05-06 10:10:46.513 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=8.7
2026-05-06 10:10:46.513 | step 3 | route=IT_Ticket | empId=44817 | apiMs=56.17 | totalMs=56.17
2026-05-06 10:10:46.514 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:10:46.514
2026-05-06 10:10:46.521 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=7.52
2026-05-06 10:10:46.530 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=8.39
2026-05-06 10:10:46.539 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=8.34
2026-05-06 10:10:46.539 | step 3 | route=IT_Ticket | empId=44817 | apiMs=25.74 | totalMs=25.74
2026-05-06 10:25:35.180 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:25:35.180
2026-05-06 10:25:35.268 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=88.06
2026-05-06 10:25:35.269 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=89.34 | totalMs=89.34
2026-05-06 10:25:36.497 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:36.497
2026-05-06 10:25:43.731 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:25:43.731
2026-05-06 10:25:43.811 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=79.58
2026-05-06 10:25:43.827 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=96.34 | totalMs=96.34
2026-05-06 10:25:43.830 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:25:43.830
2026-05-06 10:25:43.840 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.8
2026-05-06 10:25:43.848 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.86
2026-05-06 10:25:43.851 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.54
2026-05-06 10:25:43.852 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=21.31 | totalMs=21.31
2026-05-06 10:25:48.429 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:25:48.429
2026-05-06 10:25:48.467 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=37.52
2026-05-06 10:25:48.467 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=38.64 | totalMs=38.64
2026-05-06 10:25:49.151 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:25:49.151
2026-05-06 10:26:00.916 | step 1 | route=IT_Ticket | empId=40822 | query called at=10:26:00.916
2026-05-06 10:26:00.964 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=46.59
2026-05-06 10:26:00.966 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-06 10:26:00.967 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-06 10:26:00.968 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-06 10:26:00.996 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=27.21
2026-05-06 10:26:00.998 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=1.25
2026-05-06 10:26:00.998 | step 3 | route=IT_Ticket | empId=40822 | apiMs=81.55 | totalMs=81.55
2026-05-06 10:26:00.999 | step 1 | route=IT_Ticket | empId=40822 | query called at=10:26:00.999
2026-05-06 10:26:01.018 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=19.02
2026-05-06 10:26:01.019 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-06 10:26:01.021 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-06 10:26:01.021 | step 3 | route=IT_Ticket | empId=40822 | apiMs=22.35 | totalMs=22.35
2026-05-06 10:26:20.247 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=10:26:20.247
2026-05-06 10:26:20.514 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=266.49
2026-05-06 10:26:20.518 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=270.44 | totalMs=270.44
2026-05-06 10:26:23.467 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=10:26:23.467
2026-05-06 10:26:23.495 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=26.92
2026-05-06 10:26:23.498 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=30.99 | totalMs=30.99
2026-05-06 10:28:19.679 | step 1 | route=IT_Ticket | empId=21206 | query called at=10:28:19.679
2026-05-06 10:28:19.690 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-05-06 10:28:19.695 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-05-06 10:28:19.700 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-06 10:28:19.702 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-06 10:28:19.703 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-06 10:28:19.705 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=0.79
2026-05-06 10:28:19.705 | step 3 | route=IT_Ticket | empId=21206 | apiMs=25.66 | totalMs=25.66
2026-05-06 10:28:19.706 | step 1 | route=IT_Ticket | empId=21206 | query called at=10:28:19.706
2026-05-06 10:28:19.707 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-06 10:28:19.709 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-06 10:28:19.710 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-06 10:28:19.710 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.24 | totalMs=4.24
2026-05-06 10:28:27.745 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=10:28:27.745
2026-05-06 10:28:28.067 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=319.03
2026-05-06 10:28:28.071 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=326.06 | totalMs=326.06
2026-05-06 10:28:29.872 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=10:28:29.872
2026-05-06 10:28:29.887 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=11.23
2026-05-06 10:28:29.890 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=17.36 | totalMs=17.36
2026-05-06 10:29:25.446 | step 1 | route=IT_TicketPost | empId=21206 | query called at=10:29:25.446
2026-05-06 10:29:25.457 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-05-06 10:29:25.458 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=11.56 | totalMs=11.56
2026-05-06 10:29:25.458 | step 1 | route=IT_TicketPost | empId=21206 | query called at=10:29:25.458
2026-05-06 10:29:25.483 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=23.92
2026-05-06 10:29:25.485 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=26.63 | totalMs=26.63
2026-05-06 10:29:25.485 | step 1 | route=IT_TicketPost | empId=21206 | query called at=10:29:25.485
2026-05-06 10:29:25.487 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-05-06 10:29:25.488 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.39 | totalMs=2.39
2026-05-06 10:29:25.711 | step 1 | route=IT_Ticket | empId=21206 | query called at=10:29:25.711
2026-05-06 10:29:25.722 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-05-06 10:29:25.724 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-06 10:29:25.726 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-06 10:29:25.727 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-06 10:29:25.729 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-06 10:29:25.731 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=1.32
2026-05-06 10:29:25.731 | step 3 | route=IT_Ticket | empId=21206 | apiMs=19.48 | totalMs=19.48
2026-05-06 10:29:25.731 | step 1 | route=IT_Ticket | empId=21206 | query called at=10:29:25.731
2026-05-06 10:29:25.734 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-05-06 10:29:25.735 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-06 10:29:25.737 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-05-06 10:29:25.737 | step 3 | route=IT_Ticket | empId=21206 | apiMs=5.56 | totalMs=5.56
2026-05-06 10:30:50.935 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=10:30:50.935
2026-05-06 10:30:50.964 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=28.63
2026-05-06 10:30:50.965 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=30.07 | totalMs=30.07
2026-05-06 10:30:52.111 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:30:52.111
2026-05-06 10:30:57.440 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=10:30:57.440
2026-05-06 10:30:57.462 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=22.08
2026-05-06 10:30:57.467 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=26.95 | totalMs=26.95
2026-05-06 10:30:57.469 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=10:30:57.469
2026-05-06 10:30:57.474 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-05-06 10:30:57.475 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-05-06 10:30:57.476 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-05-06 10:30:57.477 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=7.68 | totalMs=7.68
2026-05-06 10:30:57.714 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=10:30:57.714
2026-05-06 10:30:57.735 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=20.55
2026-05-06 10:30:57.735 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=21.53 | totalMs=21.53
2026-05-06 10:30:58.341 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:30:58.341
2026-05-06 10:32:13.024 | step 1 | route=IT_Ticket_Report | empId=44817 | query called at=10:32:13.024
2026-05-06 10:32:13.614 | step 2 | route=IT_Ticket_Report | empId=44817 | query=kpi_it_ticket_report_page_proc | queryMs=589.3
2026-05-06 10:32:13.615 | step 3 | route=IT_Ticket_Report | empId=44817 | apiMs=590.62 | totalMs=590.62
2026-05-06 10:32:14.201 | step 4 | route=pageRenderd | empId=44817 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:32:14.201
2026-05-06 10:34:03.436 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=10:34:03.436
2026-05-06 10:34:03.463 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=26.29
2026-05-06 10:34:03.464 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=27.53 | totalMs=27.53
2026-05-06 10:34:03.915 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:34:03.915
2026-05-06 10:34:08.588 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=10:34:08.588
2026-05-06 10:34:08.600 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=IT_Ticket_Update_SPOC | queryMs=11.28
2026-05-06 10:34:08.601 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=13.85 | totalMs=13.85
2026-05-06 10:34:08.602 | step 1 | route=SPOC_Entry_Save | empId=41814 | query called at=10:34:08.602
2026-05-06 10:34:08.605 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-05-06 10:34:08.606 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-06 10:34:08.607 | step 2 | route=SPOC_Entry_Save | empId=41814 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-06 10:34:08.608 | step 3 | route=SPOC_Entry_Save | empId=41814 | apiMs=5.84 | totalMs=5.84
2026-05-06 10:34:13.029 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=10:34:13.029
2026-05-06 10:34:13.061 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=28.27
2026-05-06 10:34:13.065 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=35.51 | totalMs=35.51
2026-05-06 10:34:13.451 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:34:13.451
2026-05-06 10:49:58.103 | step 1 | route=IT_Ticket | empId=61465 | query called at=10:49:58.103
2026-05-06 10:49:58.144 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=40.16
2026-05-06 10:49:58.146 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-06 10:49:58.147 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-06 10:49:58.149 | step 2 | route=IT_Ticket | empId=61465 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-06 10:49:58.177 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_it_Ticket_Details | queryMs=27.84
2026-05-06 10:49:58.182 | step 2 | route=IT_Ticket | empId=61465 | query=VMS_Comp_login_proc | queryMs=5.3
2026-05-06 10:49:58.183 | step 3 | route=IT_Ticket | empId=61465 | apiMs=79.86 | totalMs=79.86
2026-05-06 10:49:58.183 | step 1 | route=IT_Ticket | empId=61465 | query called at=10:49:58.183
2026-05-06 10:49:58.203 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=18.97
2026-05-06 10:49:58.204 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-06 10:49:58.206 | step 2 | route=IT_Ticket | empId=61465 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-06 10:49:58.206 | step 3 | route=IT_Ticket | empId=61465 | apiMs=22.60 | totalMs=22.60
2026-05-06 10:50:36.520 | step 1 | route=IT_Ticket | empId=40822 | query called at=10:50:36.520
2026-05-06 10:50:36.530 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-05-06 10:50:36.531 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-06 10:50:36.532 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-06 10:50:36.534 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-06 10:50:36.535 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-05-06 10:50:36.536 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=1.22
2026-05-06 10:50:36.537 | step 3 | route=IT_Ticket | empId=40822 | apiMs=17.32 | totalMs=17.32
2026-05-06 10:50:36.537 | step 1 | route=IT_Ticket | empId=40822 | query called at=10:50:36.537
2026-05-06 10:50:36.539 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-06 10:50:36.540 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-06 10:50:36.541 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-06 10:50:36.542 | step 3 | route=IT_Ticket | empId=40822 | apiMs=4.06 | totalMs=4.06
2026-05-06 10:50:44.410 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40822 | query called at=10:50:44.410
2026-05-06 10:50:44.678 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=267.39
2026-05-06 10:50:44.678 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40822 | apiMs=268.69 | totalMs=268.69
2026-05-06 10:50:46.874 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query called at=10:50:46.874
2026-05-06 10:50:46.885 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-05-06 10:50:46.889 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40822 | apiMs=15.23 | totalMs=15.23
2026-05-06 10:51:43.023 | step 1 | route=IT_TicketPost | empId=40822 | query called at=10:51:43.023
2026-05-06 10:51:43.034 | step 2 | route=IT_TicketPost | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-05-06 10:51:43.035 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=11.24 | totalMs=11.24
2026-05-06 10:51:43.048 | step 1 | route=IT_TicketPost | empId=40822 | query called at=10:51:43.048
2026-05-06 10:51:43.067 | step 2 | route=IT_TicketPost | empId=40822 | query=IT_Ticket_Save_SPOC | queryMs=18.6
2026-05-06 10:51:43.070 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=21.39 | totalMs=21.39
2026-05-06 10:51:43.070 | step 1 | route=IT_TicketPost | empId=40822 | query called at=10:51:43.070
2026-05-06 10:51:43.072 | step 2 | route=IT_TicketPost | empId=40822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-05-06 10:51:43.073 | step 3 | route=IT_TicketPost | empId=40822 | apiMs=2.49 | totalMs=2.49
2026-05-06 10:51:43.296 | step 1 | route=IT_Ticket | empId=40822 | query called at=10:51:43.296
2026-05-06 10:51:43.306 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=9.27
2026-05-06 10:51:43.307 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 10:51:43.308 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-06 10:51:43.309 | step 2 | route=IT_Ticket | empId=40822 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-06 10:51:43.311 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-05-06 10:51:43.315 | step 2 | route=IT_Ticket | empId=40822 | query=VMS_Comp_login_proc | queryMs=3.67
2026-05-06 10:51:43.316 | step 3 | route=IT_Ticket | empId=40822 | apiMs=19.78 | totalMs=19.78
2026-05-06 10:51:43.316 | step 1 | route=IT_Ticket | empId=40822 | query called at=10:51:43.316
2026-05-06 10:51:43.317 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-06 10:51:43.319 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-06 10:51:43.320 | step 2 | route=IT_Ticket | empId=40822 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-06 10:51:43.320 | step 3 | route=IT_Ticket | empId=40822 | apiMs=3.82 | totalMs=3.82
2026-05-06 10:53:33.288 | step 1 | route=Ticket_SPOC_Approve | empId=61465 | query called at=10:53:33.288
2026-05-06 10:53:33.340 | step 2 | route=Ticket_SPOC_Approve | empId=61465 | query=IT_TIcket_SPOCApp_Report | queryMs=50.63
2026-05-06 10:53:33.343 | step 3 | route=Ticket_SPOC_Approve | empId=61465 | apiMs=54.47 | totalMs=54.47
2026-05-06 10:53:40.723 | step 4 | route=pageRenderd | empId=61465 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:53:40.723
2026-05-06 10:54:02.047 | step 1 | route=IT_Ticket_Report | empId=315 | query called at=10:54:02.047
2026-05-06 10:54:02.275 | step 2 | route=IT_Ticket_Report | empId=315 | query=kpi_it_ticket_report_page_proc | queryMs=227.25
2026-05-06 10:54:02.279 | step 3 | route=IT_Ticket_Report | empId=315 | apiMs=231.42 | totalMs=231.42
2026-05-06 10:54:02.437 | step 1 | route=SPOC_Entry_Save | empId=61465 | query called at=10:54:02.437
2026-05-06 10:54:02.472 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=IT_Ticket_Update_SPOC | queryMs=31.25
2026-05-06 10:54:02.480 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=IT_Ticket_Update_SPOC | queryMs=1.54
2026-05-06 10:54:02.484 | step 3 | route=SPOC_Entry_Save | empId=61465 | apiMs=46.64 | totalMs=46.64
2026-05-06 10:54:02.484 | step 1 | route=SPOC_Entry_Save | empId=61465 | query called at=10:54:02.484
2026-05-06 10:54:02.487 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-05-06 10:54:02.488 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-06 10:54:02.490 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-05-06 10:54:02.490 | step 3 | route=SPOC_Entry_Save | empId=61465 | apiMs=5.39 | totalMs=5.39
2026-05-06 10:54:02.491 | step 1 | route=SPOC_Entry_Save | empId=61465 | query called at=10:54:02.491
2026-05-06 10:54:02.492 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-06 10:54:02.493 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-05-06 10:54:02.494 | step 2 | route=SPOC_Entry_Save | empId=61465 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-05-06 10:54:02.495 | step 3 | route=SPOC_Entry_Save | empId=61465 | apiMs=4.26 | totalMs=4.26
2026-05-06 10:54:05.376 | step 1 | route=Ticket_SPOC_Approve | empId=61465 | query called at=10:54:05.376
2026-05-06 10:54:05.394 | step 2 | route=Ticket_SPOC_Approve | empId=61465 | query=IT_TIcket_SPOCApp_Report | queryMs=14.59
2026-05-06 10:54:05.397 | step 3 | route=Ticket_SPOC_Approve | empId=61465 | apiMs=20.60 | totalMs=20.60
2026-05-06 10:54:05.619 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:54:05.619
2026-05-06 10:54:06.505 | step 4 | route=pageRenderd | empId=61465 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:06.505
2026-05-06 10:54:20.893 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=10:54:20.893
2026-05-06 10:54:20.930 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=34.43
2026-05-06 10:54:20.931 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=38.17 | totalMs=38.17
2026-05-06 10:54:22.316 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:54:22.316
2026-05-06 10:54:34.695 | step 1 | route=IT_Ticket_Report | empId=315 | query called at=10:54:34.695
2026-05-06 10:54:34.910 | step 2 | route=IT_Ticket_Report | empId=315 | query=kpi_it_ticket_report_page_proc | queryMs=214.59
2026-05-06 10:54:34.911 | step 3 | route=IT_Ticket_Report | empId=315 | apiMs=215.70 | totalMs=215.70
2026-05-06 10:54:36.386 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:54:36.386
2026-05-06 10:55:06.177 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=10:55:06.177
2026-05-06 10:55:06.221 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=43.46
2026-05-06 10:55:06.225 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=47.44 | totalMs=47.44
2026-05-06 10:55:07.264 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:07.264
2026-05-06 10:55:12.035 | step 1 | route=IT_Ticket_Report | empId=315 | query called at=10:55:12.035
2026-05-06 10:55:12.148 | step 2 | route=IT_Ticket_Report | empId=315 | query=kpi_it_ticket_report_page_proc | queryMs=112.22
2026-05-06 10:55:12.148 | step 3 | route=IT_Ticket_Report | empId=315 | apiMs=113.44 | totalMs=113.44
2026-05-06 10:55:13.222 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:55:13.222
2026-05-06 10:55:13.233 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-05-06 10:55:13.235 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-06 10:55:13.236 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-06 10:55:13.238 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-06 10:55:13.239 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-06 10:55:13.241 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.43
2026-05-06 10:55:13.242 | step 3 | route=IT_Ticket | empId=43200 | apiMs=19.35 | totalMs=19.35
2026-05-06 10:55:13.242 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:55:13.242
2026-05-06 10:55:13.244 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-06 10:55:13.245 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-06 10:55:13.247 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-06 10:55:13.247 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.62 | totalMs=4.62
2026-05-06 10:55:13.365 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:55:13.365
2026-05-06 10:55:15.522 | step 1 | route=IT_Ticket | empId=315 | query called at=10:55:15.522
2026-05-06 10:55:15.539 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=13.72
2026-05-06 10:55:15.551 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=8.33
2026-05-06 10:55:15.560 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=7.58
2026-05-06 10:55:15.568 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=7.74
2026-05-06 10:55:15.576 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_it_Ticket_Details | queryMs=7.63
2026-05-06 10:55:15.585 | step 2 | route=IT_Ticket | empId=315 | query=VMS_Comp_login_proc | queryMs=7.68
2026-05-06 10:55:15.585 | step 3 | route=IT_Ticket | empId=315 | apiMs=63.23 | totalMs=63.23
2026-05-06 10:55:15.586 | step 1 | route=IT_Ticket | empId=315 | query called at=10:55:15.586
2026-05-06 10:55:15.593 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=6.25
2026-05-06 10:55:15.601 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=7.8
2026-05-06 10:55:15.609 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=7.59
2026-05-06 10:55:15.610 | step 3 | route=IT_Ticket | empId=315 | apiMs=24.10 | totalMs=24.10
2026-05-06 10:55:18.314 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=10:55:18.314
2026-05-06 10:55:18.672 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=357.17
2026-05-06 10:55:18.676 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=361.17 | totalMs=361.17
2026-05-06 10:55:20.380 | step 1 | route=IT_Ticket_Report | empId=315 | query called at=10:55:20.380
2026-05-06 10:55:20.600 | step 2 | route=IT_Ticket_Report | empId=315 | query=kpi_it_ticket_report_page_proc | queryMs=220.36
2026-05-06 10:55:20.604 | step 3 | route=IT_Ticket_Report | empId=315 | apiMs=224.38 | totalMs=224.38
2026-05-06 10:55:21.800 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:55:21.800
2026-05-06 10:55:22.399 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=10:55:22.399
2026-05-06 10:55:22.415 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=16.08
2026-05-06 10:55:22.416 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=17.32 | totalMs=17.32
2026-05-06 10:56:12.057 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:56:12.057
2026-05-06 10:56:12.068 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-05-06 10:56:12.068 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=11.58 | totalMs=11.58
2026-05-06 10:56:12.069 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:56:12.069
2026-05-06 10:56:12.108 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=38.31
2026-05-06 10:56:12.110 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=40.76 | totalMs=40.76
2026-05-06 10:56:12.110 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:56:12.110
2026-05-06 10:56:12.113 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.34
2026-05-06 10:56:12.114 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=3.55 | totalMs=3.55
2026-05-06 10:56:12.114 | step 1 | route=IT_TicketPost | empId=43200 | query called at=10:56:12.114
2026-05-06 10:56:12.117 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-05-06 10:56:12.117 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.66 | totalMs=2.66
2026-05-06 10:56:12.118 | step 1 | route=IT_Ticket | empId=315 | query called at=10:56:12.118
2026-05-06 10:56:12.135 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=16.54
2026-05-06 10:56:12.144 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-05-06 10:56:12.152 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=8.39
2026-05-06 10:56:12.161 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-05-06 10:56:12.170 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_it_Ticket_Details | queryMs=8.27
2026-05-06 10:56:12.179 | step 2 | route=IT_Ticket | empId=315 | query=VMS_Comp_login_proc | queryMs=8.53
2026-05-06 10:56:12.179 | step 3 | route=IT_Ticket | empId=315 | apiMs=60.78 | totalMs=60.78
2026-05-06 10:56:12.180 | step 1 | route=IT_Ticket | empId=315 | query called at=10:56:12.180
2026-05-06 10:56:12.187 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=6.85
2026-05-06 10:56:12.196 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-05-06 10:56:12.204 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-05-06 10:56:12.205 | step 3 | route=IT_Ticket | empId=315 | apiMs=24.92 | totalMs=24.92
2026-05-06 10:56:14.423 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:56:14.423
2026-05-06 10:56:14.437 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-05-06 10:56:14.442 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-06 10:56:14.443 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-06 10:56:14.444 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-06 10:56:14.446 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.06
2026-05-06 10:56:14.447 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.22
2026-05-06 10:56:14.448 | step 3 | route=IT_Ticket | empId=43200 | apiMs=25.20 | totalMs=25.20
2026-05-06 10:56:14.448 | step 1 | route=IT_Ticket | empId=43200 | query called at=10:56:14.448
2026-05-06 10:56:14.450 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-06 10:56:14.451 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-06 10:56:14.453 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-06 10:56:14.453 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.73 | totalMs=4.73
2026-05-06 10:57:06.459 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:57:06.459
2026-05-06 10:57:06.470 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-05-06 10:57:06.475 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-06 10:57:06.479 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-06 10:57:06.484 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-06 10:57:06.485 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-05-06 10:57:06.487 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.38
2026-05-06 10:57:06.487 | step 3 | route=IT_Ticket | empId=21471 | apiMs=28.16 | totalMs=28.16
2026-05-06 10:57:06.488 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:57:06.488
2026-05-06 10:57:06.490 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-06 10:57:06.491 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-06 10:57:06.493 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-06 10:57:06.493 | step 3 | route=IT_Ticket | empId=21471 | apiMs=5.40 | totalMs=5.40
2026-05-06 10:57:12.651 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=10:57:12.651
2026-05-06 10:57:13.093 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=440.92
2026-05-06 10:57:13.097 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=445.19 | totalMs=445.19
2026-05-06 10:57:14.585 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=10:57:14.585
2026-05-06 10:57:14.667 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=80.99
2026-05-06 10:57:14.670 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=84.96 | totalMs=84.96
2026-05-06 10:57:55.275 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:57:55.275
2026-05-06 10:57:55.285 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-06 10:57:55.289 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=13.65 | totalMs=13.65
2026-05-06 10:57:55.292 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:57:55.292
2026-05-06 10:57:55.320 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=25.12
2026-05-06 10:57:55.321 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=29.57 | totalMs=29.57
2026-05-06 10:57:55.322 | step 1 | route=IT_TicketPost | empId=21471 | query called at=10:57:55.322
2026-05-06 10:57:55.323 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-05-06 10:57:55.324 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=2.06 | totalMs=2.06
2026-05-06 10:57:55.588 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:57:55.588
2026-05-06 10:57:55.598 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.23
2026-05-06 10:57:55.599 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 10:57:55.600 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-06 10:57:55.602 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 10:57:55.603 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-05-06 10:57:55.605 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=1.31
2026-05-06 10:57:55.605 | step 3 | route=IT_Ticket | empId=21471 | apiMs=17.34 | totalMs=17.34
2026-05-06 10:57:55.606 | step 1 | route=IT_Ticket | empId=21471 | query called at=10:57:55.606
2026-05-06 10:57:55.607 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-06 10:57:55.609 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-06 10:57:55.610 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-06 10:57:55.610 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.53 | totalMs=4.53
2026-05-06 10:58:49.821 | step 1 | route=IT_Ticket | empId=315 | query called at=10:58:49.821
2026-05-06 10:58:49.833 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-05-06 10:58:49.834 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-06 10:58:49.836 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-06 10:58:49.837 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-06 10:58:49.839 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-06 10:58:49.840 | step 2 | route=IT_Ticket | empId=315 | query=VMS_Comp_login_proc | queryMs=1.27
2026-05-06 10:58:49.841 | step 3 | route=IT_Ticket | empId=315 | apiMs=19.35 | totalMs=19.35
2026-05-06 10:58:49.841 | step 1 | route=IT_Ticket | empId=315 | query called at=10:58:49.841
2026-05-06 10:58:49.843 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-06 10:58:49.844 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-06 10:58:49.846 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-06 10:58:49.846 | step 3 | route=IT_Ticket | empId=315 | apiMs=4.60 | totalMs=4.60
2026-05-06 10:58:52.407 | step 1 | route=IT_Ticket_Report | empId=315 | query called at=10:58:52.407
2026-05-06 10:58:52.538 | step 2 | route=IT_Ticket_Report | empId=315 | query=kpi_it_ticket_report_page_proc | queryMs=130.89
2026-05-06 10:58:52.539 | step 3 | route=IT_Ticket_Report | empId=315 | apiMs=131.99 | totalMs=131.99
2026-05-06 10:58:53.669 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:58:53.669
2026-05-06 11:00:57.185 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:00:57.185
2026-05-06 11:00:57.206 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=19.58
2026-05-06 11:00:57.209 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=23.35 | totalMs=23.35
2026-05-06 11:00:57.802 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:00:57.802
2026-05-06 11:01:00.585 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=11:01:00.585
2026-05-06 11:01:00.622 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=35.91
2026-05-06 11:01:00.625 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=39.91 | totalMs=39.91
2026-05-06 11:01:00.626 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=11:01:00.626
2026-05-06 11:01:00.627 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-06 11:01:00.628 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-05-06 11:01:00.630 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-05-06 11:01:00.630 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=4.32 | totalMs=4.32
2026-05-06 11:01:01.065 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:01:01.065
2026-05-06 11:01:01.081 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=15.53
2026-05-06 11:01:01.082 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=16.40 | totalMs=16.40
2026-05-06 11:01:01.560 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:01:01.560
2026-05-06 11:05:13.624 | step 1 | route=IT_Ticket | empId=12993 | query called at=11:05:13.624
2026-05-06 11:05:13.663 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=38.32
2026-05-06 11:05:13.667 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-06 11:05:13.671 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-06 11:05:13.675 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-06 11:05:13.695 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=20.18
2026-05-06 11:05:13.697 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=1.01
2026-05-06 11:05:13.697 | step 3 | route=IT_Ticket | empId=12993 | apiMs=73.26 | totalMs=73.26
2026-05-06 11:05:13.698 | step 1 | route=IT_Ticket | empId=12993 | query called at=11:05:13.698
2026-05-06 11:05:13.713 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=14.8
2026-05-06 11:05:13.714 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-06 11:05:13.716 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-06 11:05:13.716 | step 3 | route=IT_Ticket | empId=12993 | apiMs=18.10 | totalMs=18.10
2026-05-06 11:05:19.234 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=11:05:19.234
2026-05-06 11:05:19.433 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=198.47
2026-05-06 11:05:19.436 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=202.24 | totalMs=202.24
2026-05-06 11:05:36.399 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=11:05:36.399
2026-05-06 11:05:36.462 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=62.78
2026-05-06 11:05:36.466 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=66.85 | totalMs=66.85
2026-05-06 11:05:41.051 | step 5 | route=dashboard | empId=GSA0019 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-06 11:06:35.213 | step 1 | route=IT_TicketPost | empId=12993 | query called at=11:06:35.213
2026-05-06 11:06:35.224 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-05-06 11:06:35.227 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=14.09 | totalMs=14.09
2026-05-06 11:06:35.230 | step 1 | route=IT_TicketPost | empId=12993 | query called at=11:06:35.230
2026-05-06 11:06:35.254 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=21.52
2026-05-06 11:06:35.258 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=28.12 | totalMs=28.12
2026-05-06 11:06:35.258 | step 1 | route=IT_TicketPost | empId=12993 | query called at=11:06:35.258
2026-05-06 11:06:35.261 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.13
2026-05-06 11:06:35.262 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=3.15 | totalMs=3.15
2026-05-06 11:06:35.262 | step 1 | route=IT_TicketPost | empId=12993 | query called at=11:06:35.262
2026-05-06 11:06:35.264 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-06 11:06:35.264 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=1.78 | totalMs=1.78
2026-05-06 11:06:38.158 | step 1 | route=IT_Ticket | empId=12993 | query called at=11:06:38.158
2026-05-06 11:06:38.168 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=9.76
2026-05-06 11:06:38.170 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-06 11:06:38.172 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-06 11:06:38.173 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-06 11:06:38.174 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-06 11:06:38.176 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=1.35
2026-05-06 11:06:38.177 | step 3 | route=IT_Ticket | empId=12993 | apiMs=18.49 | totalMs=18.49
2026-05-06 11:06:38.177 | step 1 | route=IT_Ticket | empId=12993 | query called at=11:06:38.177
2026-05-06 11:06:38.179 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-06 11:06:38.180 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-06 11:06:38.182 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-06 11:06:38.182 | step 3 | route=IT_Ticket | empId=12993 | apiMs=4.78 | totalMs=4.78
2026-05-06 11:10:50.477 | step 1 | route=IT_Ticket | empId=65224 | query called at=11:10:50.477
2026-05-06 11:10:50.488 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-05-06 11:10:50.489 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-06 11:10:50.490 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-06 11:10:50.492 | step 2 | route=IT_Ticket | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-06 11:10:50.493 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-05-06 11:10:50.494 | step 2 | route=IT_Ticket | empId=65224 | query=VMS_Comp_login_proc | queryMs=1.05
2026-05-06 11:10:50.495 | step 3 | route=IT_Ticket | empId=65224 | apiMs=17.31 | totalMs=17.31
2026-05-06 11:10:50.495 | step 1 | route=IT_Ticket | empId=65224 | query called at=11:10:50.495
2026-05-06 11:10:50.497 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-06 11:10:50.498 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-06 11:10:50.499 | step 2 | route=IT_Ticket | empId=65224 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-06 11:10:50.500 | step 3 | route=IT_Ticket | empId=65224 | apiMs=4.43 | totalMs=4.43
2026-05-06 11:11:24.300 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65224 | query called at=11:11:24.300
2026-05-06 11:11:24.488 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=187.21
2026-05-06 11:11:24.492 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65224 | apiMs=191.67 | totalMs=191.67
2026-05-06 11:11:31.651 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query called at=11:11:31.651
2026-05-06 11:11:31.663 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65224 | query=KPI_IT_Ticket_Details_New | queryMs=12.18
2026-05-06 11:11:31.667 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65224 | apiMs=16.14 | totalMs=16.14
2026-05-06 11:14:35.449 | step 5 | route=dashboard | empId=GSA0019 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-06 11:23:26.534 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:23:26.534
2026-05-06 11:23:26.576 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=41.44
2026-05-06 11:23:26.578 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-05-06 11:23:26.579 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-06 11:23:26.581 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-06 11:23:26.609 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=28.3
2026-05-06 11:23:26.615 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=5.6
2026-05-06 11:23:26.616 | step 3 | route=IT_Ticket | empId=34771 | apiMs=82.21 | totalMs=82.21
2026-05-06 11:23:26.616 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:23:26.616
2026-05-06 11:23:26.629 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=12.33
2026-05-06 11:23:26.631 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-06 11:23:26.632 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-06 11:23:26.632 | step 3 | route=IT_Ticket | empId=34771 | apiMs=15.95 | totalMs=15.95
2026-05-06 11:23:44.772 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=11:23:44.772
2026-05-06 11:23:44.908 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=135.03
2026-05-06 11:23:44.909 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=136.34 | totalMs=136.34
2026-05-06 11:24:33.370 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=11:24:33.370
2026-05-06 11:24:33.428 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=57.7
2026-05-06 11:24:33.431 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=61.55 | totalMs=61.55
2026-05-06 11:25:17.304 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:25:17.304
2026-05-06 11:25:17.353 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=48.26
2026-05-06 11:25:17.356 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=52.19 | totalMs=52.19
2026-05-06 11:25:17.941 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:25:17.941
2026-05-06 11:27:19.986 | step 1 | route=IT_TicketPost | empId=34771 | query called at=11:27:19.986
2026-05-06 11:27:20.003 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=16.28
2026-05-06 11:27:20.007 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=20.39 | totalMs=20.39
2026-05-06 11:27:20.010 | step 1 | route=IT_TicketPost | empId=34771 | query called at=11:27:20.010
2026-05-06 11:27:20.082 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=69.41
2026-05-06 11:27:20.095 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=84.79 | totalMs=84.79
2026-05-06 11:27:20.095 | step 1 | route=IT_TicketPost | empId=34771 | query called at=11:27:20.095
2026-05-06 11:27:20.104 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.11
2026-05-06 11:27:20.104 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=9.20 | totalMs=9.20
2026-05-06 11:27:22.444 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:27:22.444
2026-05-06 11:27:22.457 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-05-06 11:27:22.461 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 11:27:22.462 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-05-06 11:27:22.463 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-05-06 11:27:22.479 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=15.76
2026-05-06 11:27:22.483 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=3.15
2026-05-06 11:27:22.483 | step 3 | route=IT_Ticket | empId=34771 | apiMs=38.97 | totalMs=38.97
2026-05-06 11:27:22.484 | step 1 | route=IT_Ticket | empId=34771 | query called at=11:27:22.484
2026-05-06 11:27:22.485 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-06 11:27:22.486 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-05-06 11:27:22.487 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-06 11:27:22.488 | step 3 | route=IT_Ticket | empId=34771 | apiMs=3.96 | totalMs=3.96
2026-05-06 11:50:05.242 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:50:05.242
2026-05-06 11:50:05.275 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=32.28
2026-05-06 11:50:05.278 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=36.34 | totalMs=36.34
2026-05-06 11:50:05.677 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:50:05.677
2026-05-06 11:50:09.942 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:50:09.942
2026-05-06 11:50:09.988 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=44.99
2026-05-06 11:50:09.993 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=50.76 | totalMs=50.76
2026-05-06 11:50:09.996 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:50:09.996
2026-05-06 11:50:10.001 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-05-06 11:50:10.003 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-05-06 11:50:10.004 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-05-06 11:50:10.005 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=8.52 | totalMs=8.52
2026-05-06 11:50:12.079 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:50:12.079
2026-05-06 11:50:12.101 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=21.16
2026-05-06 11:50:12.101 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=22.22 | totalMs=22.22
2026-05-06 11:50:12.443 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:50:12.443
2026-05-06 12:05:17.677 | step 1 | route=IT_Ticket | empId=3362 | query called at=12:05:17.677
2026-05-06 12:05:17.720 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=42.74
2026-05-06 12:05:17.722 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-06 12:05:17.723 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 12:05:17.725 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-06 12:05:17.753 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=27.74
2026-05-06 12:05:17.755 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=1.32
2026-05-06 12:05:17.755 | step 3 | route=IT_Ticket | empId=3362 | apiMs=78.41 | totalMs=78.41
2026-05-06 12:05:17.756 | step 1 | route=IT_Ticket | empId=3362 | query called at=12:05:17.756
2026-05-06 12:05:17.770 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=14.13
2026-05-06 12:05:17.772 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-06 12:05:17.773 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-06 12:05:17.773 | step 3 | route=IT_Ticket | empId=3362 | apiMs=17.46 | totalMs=17.46
2026-05-06 12:05:28.323 | step 1 | route=Ticket_Entry_SPOC_Module | empId=3362 | query called at=12:05:28.323
2026-05-06 12:05:28.514 | step 2 | route=Ticket_Entry_SPOC_Module | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=187.41
2026-05-06 12:05:28.517 | step 3 | route=Ticket_Entry_SPOC_Module | empId=3362 | apiMs=194.21 | totalMs=194.21
2026-05-06 12:05:31.370 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query called at=12:05:31.370
2026-05-06 12:05:31.422 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=49.36
2026-05-06 12:05:31.426 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=3362 | apiMs=55.83 | totalMs=55.83
2026-05-06 12:09:11.197 | step 1 | route=IT_TicketPost | empId=3362 | query called at=12:09:11.197
2026-05-06 12:09:11.208 | step 2 | route=IT_TicketPost | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-05-06 12:09:11.209 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=11.62 | totalMs=11.62
2026-05-06 12:09:11.209 | step 1 | route=IT_TicketPost | empId=3362 | query called at=12:09:11.209
2026-05-06 12:09:11.240 | step 2 | route=IT_TicketPost | empId=3362 | query=IT_Ticket_Save_SPOC | queryMs=30.11
2026-05-06 12:09:11.243 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=33.35 | totalMs=33.35
2026-05-06 12:09:11.243 | step 1 | route=IT_TicketPost | empId=3362 | query called at=12:09:11.243
2026-05-06 12:09:11.245 | step 2 | route=IT_TicketPost | empId=3362 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-05-06 12:09:11.246 | step 3 | route=IT_TicketPost | empId=3362 | apiMs=2.83 | totalMs=2.83
2026-05-06 12:09:11.575 | step 1 | route=IT_Ticket | empId=3362 | query called at=12:09:11.575
2026-05-06 12:09:11.586 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-05-06 12:09:11.588 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-06 12:09:11.590 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-06 12:09:11.591 | step 2 | route=IT_Ticket | empId=3362 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-06 12:09:11.593 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-06 12:09:11.594 | step 2 | route=IT_Ticket | empId=3362 | query=VMS_Comp_login_proc | queryMs=1.43
2026-05-06 12:09:11.595 | step 3 | route=IT_Ticket | empId=3362 | apiMs=19.52 | totalMs=19.52
2026-05-06 12:09:11.595 | step 1 | route=IT_Ticket | empId=3362 | query called at=12:09:11.595
2026-05-06 12:09:11.597 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-06 12:09:11.598 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-06 12:09:11.600 | step 2 | route=IT_Ticket | empId=3362 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-06 12:09:11.601 | step 3 | route=IT_Ticket | empId=3362 | apiMs=5.05 | totalMs=5.05
2026-05-06 12:38:21.150 | step 1 | route=IT_Ticket | empId=47727 | query called at=12:38:21.150
2026-05-06 12:38:21.193 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=42.35
2026-05-06 12:38:21.198 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-06 12:38:21.202 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-06 12:38:21.206 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-06 12:38:21.223 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=16.74
2026-05-06 12:38:21.227 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=3.56
2026-05-06 12:38:21.227 | step 3 | route=IT_Ticket | empId=47727 | apiMs=76.90 | totalMs=76.90
2026-05-06 12:38:21.228 | step 1 | route=IT_Ticket | empId=47727 | query called at=12:38:21.228
2026-05-06 12:38:21.240 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=11.76
2026-05-06 12:38:21.241 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-06 12:38:21.242 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-06 12:38:21.243 | step 3 | route=IT_Ticket | empId=47727 | apiMs=14.93 | totalMs=14.93
2026-05-06 12:38:37.518 | step 1 | route=HW_TicketFun | empId= | query called at=12:38:37.518
2026-05-06 12:38:37.535 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=15.87
2026-05-06 12:38:37.535 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=17.12 | totalMs=17.12
2026-05-06 12:39:01.316 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:39:01.316
2026-05-06 12:39:01.335 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=18.47
2026-05-06 12:39:01.335 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=19.69 | totalMs=19.69
2026-05-06 12:39:01.336 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:39:01.336
2026-05-06 12:39:01.338 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-05-06 12:39:01.339 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.40 | totalMs=2.40
2026-05-06 12:39:01.339 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:39:01.339
2026-05-06 12:39:01.341 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-06 12:39:01.341 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=1.89 | totalMs=1.89
2026-05-06 12:39:01.342 | step 1 | route=HW_TicketPost | empId=47727 | query called at=12:39:01.342
2026-05-06 12:39:01.370 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=27.54
2026-05-06 12:39:01.381 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=39.17 | totalMs=39.17
2026-05-06 12:39:01.618 | step 1 | route=IT_Ticket | empId=47727 | query called at=12:39:01.618
2026-05-06 12:39:01.629 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-05-06 12:39:01.630 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-06 12:39:01.632 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-06 12:39:01.633 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-06 12:39:01.634 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-06 12:39:01.636 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=0.99
2026-05-06 12:39:01.636 | step 3 | route=IT_Ticket | empId=47727 | apiMs=17.77 | totalMs=17.77
2026-05-06 12:39:01.637 | step 1 | route=IT_Ticket | empId=47727 | query called at=12:39:01.637
2026-05-06 12:39:01.638 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-06 12:39:01.640 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-06 12:39:01.641 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-06 12:39:01.641 | step 3 | route=IT_Ticket | empId=47727 | apiMs=4.72 | totalMs=4.72
2026-05-06 12:41:55.662 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:41:55.662
2026-05-06 12:41:55.673 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-05-06 12:41:55.675 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-06 12:41:55.676 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-06 12:41:55.678 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-06 12:41:55.680 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-05-06 12:41:55.681 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=1.33
2026-05-06 12:41:55.682 | step 3 | route=IT_Ticket | empId=38722 | apiMs=19.64 | totalMs=19.64
2026-05-06 12:41:55.682 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:41:55.682
2026-05-06 12:41:55.684 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-06 12:41:55.685 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-06 12:41:55.687 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-06 12:41:55.687 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.68 | totalMs=4.68
2026-05-06 12:42:09.651 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=12:42:09.651
2026-05-06 12:42:09.750 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=98.37
2026-05-06 12:42:09.754 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=102.43 | totalMs=102.43
2026-05-06 12:42:35.592 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=12:42:35.592
2026-05-06 12:42:35.637 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=44.22
2026-05-06 12:42:35.637 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=45.44 | totalMs=45.44
2026-05-06 12:42:52.992 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=12:42:52.992
2026-05-06 12:42:53.190 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=197.57
2026-05-06 12:42:53.190 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=198.53 | totalMs=198.53
2026-05-06 12:43:18.780 | step 1 | route=IT_Ticket_Report | empId=46684 | query called at=12:43:18.780
2026-05-06 12:43:19.096 | step 2 | route=IT_Ticket_Report | empId=46684 | query=kpi_it_ticket_report_page_proc | queryMs=315
2026-05-06 12:43:19.100 | step 3 | route=IT_Ticket_Report | empId=46684 | apiMs=319.15 | totalMs=319.15
2026-05-06 12:43:19.753 | step 4 | route=pageRenderd | empId=46684 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:43:19.753
2026-05-06 12:44:27.843 | step 1 | route=IT_Ticket | empId=46684 | query called at=12:44:27.843
2026-05-06 12:44:27.855 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=11.39
2026-05-06 12:44:27.860 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-06 12:44:27.863 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-06 12:44:27.867 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-06 12:44:27.869 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-05-06 12:44:27.871 | step 2 | route=IT_Ticket | empId=46684 | query=VMS_Comp_login_proc | queryMs=1.34
2026-05-06 12:44:27.871 | step 3 | route=IT_Ticket | empId=46684 | apiMs=27.82 | totalMs=27.82
2026-05-06 12:44:27.872 | step 1 | route=IT_Ticket | empId=46684 | query called at=12:44:27.872
2026-05-06 12:44:27.873 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-06 12:44:27.875 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-06 12:44:27.876 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-06 12:44:27.877 | step 3 | route=IT_Ticket | empId=46684 | apiMs=4.79 | totalMs=4.79
2026-05-06 12:44:36.612 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:44:36.612
2026-05-06 12:44:36.623 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-05-06 12:44:36.627 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=14.45 | totalMs=14.45
2026-05-06 12:44:36.630 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:44:36.630
2026-05-06 12:44:36.663 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=29.94
2026-05-06 12:44:36.665 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=35.02 | totalMs=35.02
2026-05-06 12:44:36.665 | step 1 | route=IT_TicketPost | empId=38722 | query called at=12:44:36.665
2026-05-06 12:44:36.668 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-05-06 12:44:36.668 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=2.64 | totalMs=2.64
2026-05-06 12:44:36.895 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:44:36.895
2026-05-06 12:44:36.905 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-05-06 12:44:36.907 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-06 12:44:36.908 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-06 12:44:36.909 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-06 12:44:36.911 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-05-06 12:44:36.912 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=1.06
2026-05-06 12:44:36.913 | step 3 | route=IT_Ticket | empId=38722 | apiMs=17.94 | totalMs=17.94
2026-05-06 12:44:36.913 | step 1 | route=IT_Ticket | empId=38722 | query called at=12:44:36.913
2026-05-06 12:44:36.914 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-06 12:44:36.916 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-06 12:44:36.917 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-06 12:44:36.917 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.23 | totalMs=4.23
2026-05-06 12:45:21.032 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46684 | query called at=12:45:21.032
2026-05-06 12:45:21.300 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=267.5
2026-05-06 12:45:21.304 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46684 | apiMs=271.45 | totalMs=271.45
2026-05-06 12:45:28.440 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46684 | query called at=12:45:28.440
2026-05-06 12:45:28.468 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=27.35
2026-05-06 12:45:28.469 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46684 | apiMs=28.36 | totalMs=28.36
2026-05-06 12:48:43.204 | step 1 | route=IT_TicketPost | empId=46684 | query called at=12:48:43.204
2026-05-06 12:48:43.231 | step 2 | route=IT_TicketPost | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=25.89
2026-05-06 12:48:43.235 | step 3 | route=IT_TicketPost | empId=46684 | apiMs=30.34 | totalMs=30.34
2026-05-06 12:48:43.250 | step 1 | route=IT_TicketPost | empId=46684 | query called at=12:48:43.250
2026-05-06 12:48:43.278 | step 2 | route=IT_TicketPost | empId=46684 | query=IT_Ticket_Save_SPOC | queryMs=27.09
2026-05-06 12:48:43.280 | step 3 | route=IT_TicketPost | empId=46684 | apiMs=29.51 | totalMs=29.51
2026-05-06 12:48:43.280 | step 1 | route=IT_TicketPost | empId=46684 | query called at=12:48:43.280
2026-05-06 12:48:43.282 | step 2 | route=IT_TicketPost | empId=46684 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-05-06 12:48:43.283 | step 3 | route=IT_TicketPost | empId=46684 | apiMs=2.37 | totalMs=2.37
2026-05-06 12:48:43.518 | step 1 | route=IT_Ticket | empId=46684 | query called at=12:48:43.518
2026-05-06 12:48:43.528 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-05-06 12:48:43.530 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-06 12:48:43.532 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-06 12:48:43.533 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-06 12:48:43.535 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-06 12:48:43.537 | step 2 | route=IT_Ticket | empId=46684 | query=VMS_Comp_login_proc | queryMs=1.66
2026-05-06 12:48:43.537 | step 3 | route=IT_Ticket | empId=46684 | apiMs=19.25 | totalMs=19.25
2026-05-06 12:48:43.538 | step 1 | route=IT_Ticket | empId=46684 | query called at=12:48:43.538
2026-05-06 12:48:43.539 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-06 12:48:43.541 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-06 12:48:43.542 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-06 12:48:43.543 | step 3 | route=IT_Ticket | empId=46684 | apiMs=4.89 | totalMs=4.89
2026-05-06 12:48:49.099 | step 1 | route=IT_Ticket | empId=18441 | query called at=12:48:49.099
2026-05-06 12:48:49.110 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-05-06 12:48:49.115 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-06 12:48:49.119 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-06 12:48:49.123 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-06 12:48:49.124 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-06 12:48:49.126 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=1.38
2026-05-06 12:48:49.126 | step 3 | route=IT_Ticket | empId=18441 | apiMs=27.76 | totalMs=27.76
2026-05-06 12:48:49.127 | step 1 | route=IT_Ticket | empId=18441 | query called at=12:48:49.127
2026-05-06 12:48:49.129 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-06 12:48:49.131 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-05-06 12:48:49.132 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-06 12:48:49.132 | step 3 | route=IT_Ticket | empId=18441 | apiMs=5.09 | totalMs=5.09
2026-05-06 12:48:55.167 | step 1 | route=Ticket_Entry_SPOC_Module | empId=18441 | query called at=12:48:55.167
2026-05-06 12:48:56.030 | step 2 | route=Ticket_Entry_SPOC_Module | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=862.11
2026-05-06 12:48:56.031 | step 3 | route=Ticket_Entry_SPOC_Module | empId=18441 | apiMs=863.41 | totalMs=863.41
2026-05-06 12:48:57.282 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query called at=12:48:57.282
2026-05-06 12:48:58.590 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1307.48
2026-05-06 12:48:58.591 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=18441 | apiMs=1,308.67 | totalMs=1,308.67
2026-05-06 12:49:27.094 | step 1 | route=IT_TicketPost | empId=18441 | query called at=12:49:27.094
2026-05-06 12:49:27.105 | step 2 | route=IT_TicketPost | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-06 12:49:27.106 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=11.39 | totalMs=11.39
2026-05-06 12:49:27.106 | step 1 | route=IT_TicketPost | empId=18441 | query called at=12:49:27.106
2026-05-06 12:49:27.167 | step 2 | route=IT_TicketPost | empId=18441 | query=IT_Ticket_Save_SPOC | queryMs=60.05
2026-05-06 12:49:27.169 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=62.83 | totalMs=62.83
2026-05-06 12:49:27.169 | step 1 | route=IT_TicketPost | empId=18441 | query called at=12:49:27.169
2026-05-06 12:49:27.172 | step 2 | route=IT_TicketPost | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-05-06 12:49:27.172 | step 3 | route=IT_TicketPost | empId=18441 | apiMs=2.56 | totalMs=2.56
2026-05-06 12:49:29.172 | step 1 | route=IT_Ticket | empId=18441 | query called at=12:49:29.172
2026-05-06 12:49:29.183 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-05-06 12:49:29.187 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-06 12:49:29.191 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-06 12:49:29.192 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-06 12:49:29.194 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-05-06 12:49:29.195 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=1.06
2026-05-06 12:49:29.195 | step 3 | route=IT_Ticket | empId=18441 | apiMs=23.07 | totalMs=23.07
2026-05-06 12:49:29.196 | step 1 | route=IT_Ticket | empId=18441 | query called at=12:49:29.196
2026-05-06 12:49:29.198 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-06 12:49:29.199 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-06 12:49:29.200 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-06 12:49:29.201 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.70 | totalMs=4.70
2026-05-06 12:55:41.447 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:55:41.447
2026-05-06 12:55:41.458 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-05-06 12:55:41.462 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-06 12:55:41.467 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-06 12:55:41.470 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-06 12:55:41.472 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-06 12:55:41.474 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=1.33
2026-05-06 12:55:41.474 | step 3 | route=IT_Ticket | empId=63984 | apiMs=27.19 | totalMs=27.19
2026-05-06 12:55:41.475 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:55:41.475
2026-05-06 12:55:41.477 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-06 12:55:41.478 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-06 12:55:41.479 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-06 12:55:41.480 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.85 | totalMs=4.85
2026-05-06 12:55:58.353 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=12:55:58.353
2026-05-06 12:55:58.499 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=145.81
2026-05-06 12:55:58.503 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=150.13 | totalMs=150.13
2026-05-06 12:56:00.402 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=12:56:00.402
2026-05-06 12:56:00.428 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=24.66
2026-05-06 12:56:00.431 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=28.85 | totalMs=28.85
2026-05-06 12:57:37.126 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:57:37.126
2026-05-06 12:57:37.136 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-05-06 12:57:37.140 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=13.81 | totalMs=13.81
2026-05-06 12:57:37.143 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:57:37.143
2026-05-06 12:57:37.201 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=55.36
2026-05-06 12:57:37.204 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=60.77 | totalMs=60.77
2026-05-06 12:57:37.204 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:57:37.204
2026-05-06 12:57:37.206 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-06 12:57:37.206 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=2.30 | totalMs=2.30
2026-05-06 12:57:37.207 | step 1 | route=IT_TicketPost | empId=63984 | query called at=12:57:37.207
2026-05-06 12:57:37.208 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-06 12:57:37.209 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.67 | totalMs=1.67
2026-05-06 12:57:37.433 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:57:37.433
2026-05-06 12:57:37.443 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-05-06 12:57:37.445 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-06 12:57:37.446 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-06 12:57:37.448 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 12:57:37.449 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-06 12:57:37.451 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=1.2
2026-05-06 12:57:37.451 | step 3 | route=IT_Ticket | empId=63984 | apiMs=18.60 | totalMs=18.60
2026-05-06 12:57:37.452 | step 1 | route=IT_Ticket | empId=63984 | query called at=12:57:37.452
2026-05-06 12:57:37.453 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-06 12:57:37.455 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-06 12:57:37.456 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-06 12:57:37.456 | step 3 | route=IT_Ticket | empId=63984 | apiMs=4.49 | totalMs=4.49
2026-05-06 13:05:26.690 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:05:26.690
2026-05-06 13:05:26.736 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=45.9
2026-05-06 13:05:26.738 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-05-06 13:05:26.740 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-06 13:05:26.741 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-06 13:05:26.771 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=29.25
2026-05-06 13:05:26.773 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.47
2026-05-06 13:05:26.773 | step 3 | route=IT_Ticket | empId=50822 | apiMs=83.67 | totalMs=83.67
2026-05-06 13:05:26.774 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:05:26.774
2026-05-06 13:05:26.795 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=20.3
2026-05-06 13:05:26.797 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-06 13:05:26.798 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-06 13:05:26.799 | step 3 | route=IT_Ticket | empId=50822 | apiMs=24.62 | totalMs=24.62
2026-05-06 13:05:27.693 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:05:27.693
2026-05-06 13:05:27.706 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-05-06 13:05:27.710 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-06 13:05:27.725 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=11.8
2026-05-06 13:05:27.726 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-06 13:05:27.734 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=7
2026-05-06 13:05:27.735 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.12
2026-05-06 13:05:27.736 | step 3 | route=IT_Ticket | empId=50822 | apiMs=42.98 | totalMs=42.98
2026-05-06 13:05:27.736 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:05:27.736
2026-05-06 13:05:27.738 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-06 13:05:27.739 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-06 13:05:27.750 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=10.63
2026-05-06 13:05:27.750 | step 3 | route=IT_Ticket | empId=50822 | apiMs=13.94 | totalMs=13.94
2026-05-06 13:06:02.624 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50822 | query called at=13:06:02.624
2026-05-06 13:06:03.102 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=474.07
2026-05-06 13:06:03.105 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50822 | apiMs=480.99 | totalMs=480.99
2026-05-06 13:06:06.280 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query called at=13:06:06.280
2026-05-06 13:06:06.300 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=18.41
2026-05-06 13:06:06.300 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50822 | apiMs=19.65 | totalMs=19.65
2026-05-06 13:07:15.751 | step 1 | route=IT_TicketPost | empId=50822 | query called at=13:07:15.751
2026-05-06 13:07:15.780 | step 2 | route=IT_TicketPost | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=25.55
2026-05-06 13:07:15.783 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=31.66 | totalMs=31.66
2026-05-06 13:07:15.786 | step 1 | route=IT_TicketPost | empId=50822 | query called at=13:07:15.786
2026-05-06 13:07:15.813 | step 2 | route=IT_TicketPost | empId=50822 | query=IT_Ticket_Save_SPOC | queryMs=26.06
2026-05-06 13:07:15.823 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=36.71 | totalMs=36.71
2026-05-06 13:07:15.823 | step 1 | route=IT_TicketPost | empId=50822 | query called at=13:07:15.823
2026-05-06 13:07:15.825 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-05-06 13:07:15.825 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=2.24 | totalMs=2.24
2026-05-06 13:07:15.826 | step 1 | route=IT_TicketPost | empId=50822 | query called at=13:07:15.826
2026-05-06 13:07:15.828 | step 2 | route=IT_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-05-06 13:07:15.828 | step 3 | route=IT_TicketPost | empId=50822 | apiMs=2.39 | totalMs=2.39
2026-05-06 13:07:16.063 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:07:16.063
2026-05-06 13:07:16.074 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.42
2026-05-06 13:07:16.076 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-05-06 13:07:16.077 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-06 13:07:16.079 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-06 13:07:16.080 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-05-06 13:07:16.082 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.39
2026-05-06 13:07:16.083 | step 3 | route=IT_Ticket | empId=50822 | apiMs=19.88 | totalMs=19.88
2026-05-06 13:07:16.083 | step 1 | route=IT_Ticket | empId=50822 | query called at=13:07:16.083
2026-05-06 13:07:16.085 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-06 13:07:16.087 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-06 13:07:16.088 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-06 13:07:16.089 | step 3 | route=IT_Ticket | empId=50822 | apiMs=5.42 | totalMs=5.42
2026-05-06 13:10:17.302 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=13:10:17.302
2026-05-06 13:10:18.011 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=708
2026-05-06 13:10:18.011 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=709.37 | totalMs=709.37
2026-05-06 13:10:18.760 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:10:18.760
2026-05-06 13:10:22.983 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=13:10:22.983
2026-05-06 13:10:23.036 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=51.56
2026-05-06 13:10:23.041 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=57.25 | totalMs=57.25
2026-05-06 13:10:23.044 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=13:10:23.044
2026-05-06 13:10:23.072 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.19
2026-05-06 13:10:23.073 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-06 13:10:23.074 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-05-06 13:10:23.074 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=30.92 | totalMs=30.92
2026-05-06 13:10:23.410 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=13:10:23.410
2026-05-06 13:10:23.424 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=13.18
2026-05-06 13:10:23.425 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=14.35 | totalMs=14.35
2026-05-06 13:10:24.255 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:10:24.255
2026-05-06 13:12:01.450 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:12:01.450
2026-05-06 13:12:01.493 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=42.56
2026-05-06 13:12:01.497 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-06 13:12:01.501 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-06 13:12:01.505 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-06 13:12:01.532 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=26.46
2026-05-06 13:12:01.534 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=1.22
2026-05-06 13:12:01.534 | step 3 | route=IT_Ticket | empId=40217 | apiMs=84.20 | totalMs=84.20
2026-05-06 13:12:01.535 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:12:01.535
2026-05-06 13:12:01.554 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=18.95
2026-05-06 13:12:01.555 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-06 13:12:01.557 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-06 13:12:01.557 | step 3 | route=IT_Ticket | empId=40217 | apiMs=22.34 | totalMs=22.34
2026-05-06 13:12:07.774 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=13:12:07.774
2026-05-06 13:12:08.218 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=443.74
2026-05-06 13:12:08.222 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=448.06 | totalMs=448.06
2026-05-06 13:12:10.257 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=13:12:10.257
2026-05-06 13:12:10.269 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-05-06 13:12:10.273 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=15.30 | totalMs=15.30
2026-05-06 13:13:10.628 | step 1 | route=IT_TicketPost | empId=40217 | query called at=13:13:10.628
2026-05-06 13:13:10.639 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-05-06 13:13:10.639 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=10.79 | totalMs=10.79
2026-05-06 13:13:10.640 | step 1 | route=IT_TicketPost | empId=40217 | query called at=13:13:10.640
2026-05-06 13:13:10.657 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=16.29
2026-05-06 13:13:10.666 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=25.87 | totalMs=25.87
2026-05-06 13:13:10.666 | step 1 | route=IT_TicketPost | empId=40217 | query called at=13:13:10.666
2026-05-06 13:13:10.668 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-05-06 13:13:10.669 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.61 | totalMs=2.61
2026-05-06 13:13:10.669 | step 1 | route=IT_TicketPost | empId=40217 | query called at=13:13:10.669
2026-05-06 13:13:10.671 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-06 13:13:10.672 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=2.07 | totalMs=2.07
2026-05-06 13:13:10.896 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:13:10.896
2026-05-06 13:13:10.905 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.05
2026-05-06 13:13:10.907 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-06 13:13:10.908 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-05-06 13:13:10.909 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-05-06 13:13:10.910 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=0.75
2026-05-06 13:13:10.911 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=0.8
2026-05-06 13:13:10.911 | step 3 | route=IT_Ticket | empId=40217 | apiMs=15.82 | totalMs=15.82
2026-05-06 13:13:10.912 | step 1 | route=IT_Ticket | empId=40217 | query called at=13:13:10.912
2026-05-06 13:13:10.913 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-06 13:13:10.914 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-06 13:13:10.915 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-06 13:13:10.916 | step 3 | route=IT_Ticket | empId=40217 | apiMs=3.73 | totalMs=3.73
2026-05-06 13:14:03.944 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=13:14:03.944
2026-05-06 13:14:03.962 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=17.1
2026-05-06 13:14:03.965 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=21.17 | totalMs=21.17
2026-05-06 13:14:04.572 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:14:04.572
2026-05-06 13:28:17.868 | step 1 | route=IT_Ticket_Report | empId=294 | query called at=13:28:17.868
2026-05-06 13:28:18.079 | step 2 | route=IT_Ticket_Report | empId=294 | query=kpi_it_ticket_report_page_proc | queryMs=210.54
2026-05-06 13:28:18.082 | step 3 | route=IT_Ticket_Report | empId=294 | apiMs=214.54 | totalMs=214.54
2026-05-06 13:28:18.641 | step 4 | route=pageRenderd | empId=294 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:28:18.641
2026-05-06 13:28:21.996 | step 1 | route=IT_Ticket | empId=294 | query called at=13:28:21.996
2026-05-06 13:28:22.038 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=41.79
2026-05-06 13:28:22.040 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-06 13:28:22.041 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-06 13:28:22.043 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-06 13:28:22.070 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=26.95
2026-05-06 13:28:22.074 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=3.7
2026-05-06 13:28:22.074 | step 3 | route=IT_Ticket | empId=294 | apiMs=78.82 | totalMs=78.82
2026-05-06 13:28:22.075 | step 1 | route=IT_Ticket | empId=294 | query called at=13:28:22.075
2026-05-06 13:28:22.086 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=10.42
2026-05-06 13:28:22.087 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-06 13:28:22.088 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-05-06 13:28:22.089 | step 3 | route=IT_Ticket | empId=294 | apiMs=13.50 | totalMs=13.50
2026-05-06 13:28:30.802 | step 1 | route=Ticket_Entry_SPOC_Module | empId=294 | query called at=13:28:30.802
2026-05-06 13:28:31.114 | step 2 | route=Ticket_Entry_SPOC_Module | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=311.64
2026-05-06 13:28:31.115 | step 3 | route=Ticket_Entry_SPOC_Module | empId=294 | apiMs=312.82 | totalMs=312.82
2026-05-06 13:28:33.594 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=294 | query called at=13:28:33.594
2026-05-06 13:28:33.642 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=47.3
2026-05-06 13:28:33.645 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=294 | apiMs=51.25 | totalMs=51.25
2026-05-06 13:29:10.016 | step 1 | route=IT_TicketPost | empId=294 | query called at=13:29:10.016
2026-05-06 13:29:10.026 | step 2 | route=IT_TicketPost | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-05-06 13:29:10.027 | step 3 | route=IT_TicketPost | empId=294 | apiMs=11.29 | totalMs=11.29
2026-05-06 13:29:10.028 | step 1 | route=IT_TicketPost | empId=294 | query called at=13:29:10.028
2026-05-06 13:29:10.058 | step 2 | route=IT_TicketPost | empId=294 | query=IT_Ticket_Save_SPOC | queryMs=29.63
2026-05-06 13:29:10.060 | step 3 | route=IT_TicketPost | empId=294 | apiMs=32.38 | totalMs=32.38
2026-05-06 13:29:10.060 | step 1 | route=IT_TicketPost | empId=294 | query called at=13:29:10.060
2026-05-06 13:29:10.063 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.91
2026-05-06 13:29:10.063 | step 3 | route=IT_TicketPost | empId=294 | apiMs=2.86 | totalMs=2.86
2026-05-06 13:29:10.064 | step 1 | route=IT_TicketPost | empId=294 | query called at=13:29:10.064
2026-05-06 13:29:10.065 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-06 13:29:10.066 | step 3 | route=IT_TicketPost | empId=294 | apiMs=1.70 | totalMs=1.70
2026-05-06 13:29:13.104 | step 1 | route=IT_Ticket | empId=294 | query called at=13:29:13.104
2026-05-06 13:29:13.115 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-05-06 13:29:13.117 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-06 13:29:13.118 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-06 13:29:13.120 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-06 13:29:13.121 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-06 13:29:13.127 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=5.85
2026-05-06 13:29:13.128 | step 3 | route=IT_Ticket | empId=294 | apiMs=23.44 | totalMs=23.44
2026-05-06 13:29:13.128 | step 1 | route=IT_Ticket | empId=294 | query called at=13:29:13.128
2026-05-06 13:29:13.130 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-06 13:29:13.132 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-06 13:29:13.133 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-06 13:29:13.134 | step 3 | route=IT_Ticket | empId=294 | apiMs=5.33 | totalMs=5.33
2026-05-06 13:36:15.719 | step 1 | route=IT_Ticket | empId=18441 | query called at=13:36:15.719
2026-05-06 13:36:15.732 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=12.56
2026-05-06 13:36:15.737 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-06 13:36:15.741 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-06 13:36:15.745 | step 2 | route=IT_Ticket | empId=18441 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-06 13:36:15.747 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_it_Ticket_Details | queryMs=1.56
2026-05-06 13:36:15.753 | step 2 | route=IT_Ticket | empId=18441 | query=VMS_Comp_login_proc | queryMs=6.07
2026-05-06 13:36:15.754 | step 3 | route=IT_Ticket | empId=18441 | apiMs=34.92 | totalMs=34.92
2026-05-06 13:36:15.754 | step 1 | route=IT_Ticket | empId=18441 | query called at=13:36:15.754
2026-05-06 13:36:15.756 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-05-06 13:36:15.758 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-06 13:36:15.759 | step 2 | route=IT_Ticket | empId=18441 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-06 13:36:15.759 | step 3 | route=IT_Ticket | empId=18441 | apiMs=4.84 | totalMs=4.84
2026-05-06 13:37:34.546 | step 1 | route=IT_Ticket_Report | empId=294 | query called at=13:37:34.546
2026-05-06 13:37:34.618 | step 2 | route=IT_Ticket_Report | empId=294 | query=kpi_it_ticket_report_page_proc | queryMs=71.36
2026-05-06 13:37:34.619 | step 3 | route=IT_Ticket_Report | empId=294 | apiMs=72.55 | totalMs=72.55
2026-05-06 13:37:35.143 | step 4 | route=pageRenderd | empId=294 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:37:35.143
2026-05-06 13:38:03.251 | step 1 | route=IT_Ticket | empId=294 | query called at=13:38:03.251
2026-05-06 13:38:03.262 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-05-06 13:38:03.264 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-05-06 13:38:03.266 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-06 13:38:03.267 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-06 13:38:03.269 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-05-06 13:38:03.276 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=6.46
2026-05-06 13:38:03.276 | step 3 | route=IT_Ticket | empId=294 | apiMs=25.03 | totalMs=25.03
2026-05-06 13:38:03.277 | step 1 | route=IT_Ticket | empId=294 | query called at=13:38:03.277
2026-05-06 13:38:03.279 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-05-06 13:38:03.280 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-06 13:38:03.282 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-06 13:38:03.282 | step 3 | route=IT_Ticket | empId=294 | apiMs=5.15 | totalMs=5.15
2026-05-06 13:38:06.633 | step 1 | route=IT_Ticket_Report | empId=294 | query called at=13:38:06.633
2026-05-06 13:38:06.706 | step 2 | route=IT_Ticket_Report | empId=294 | query=kpi_it_ticket_report_page_proc | queryMs=71.63
2026-05-06 13:38:06.709 | step 3 | route=IT_Ticket_Report | empId=294 | apiMs=75.20 | totalMs=75.20
2026-05-06 13:38:07.083 | step 4 | route=pageRenderd | empId=294 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:38:07.083
2026-05-06 13:38:28.033 | step 1 | route=Ticket_SPOC_Approve | empId=294 | query called at=13:38:28.033
2026-05-06 13:38:28.077 | step 2 | route=Ticket_SPOC_Approve | empId=294 | query=IT_TIcket_SPOCApp_Report | queryMs=43.79
2026-05-06 13:38:28.081 | step 3 | route=Ticket_SPOC_Approve | empId=294 | apiMs=48.04 | totalMs=48.04
2026-05-06 13:38:29.482 | step 4 | route=pageRenderd | empId=294 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:38:29.482
2026-05-06 13:38:35.618 | step 1 | route=IT_Ticket | empId=294 | query called at=13:38:35.618
2026-05-06 13:38:35.631 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=12.1
2026-05-06 13:38:35.635 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-05-06 13:38:35.640 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-06 13:38:35.644 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-06 13:38:35.645 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-05-06 13:38:35.647 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=1.43
2026-05-06 13:38:35.648 | step 3 | route=IT_Ticket | empId=294 | apiMs=29.58 | totalMs=29.58
2026-05-06 13:38:35.648 | step 1 | route=IT_Ticket | empId=294 | query called at=13:38:35.648
2026-05-06 13:38:35.650 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-06 13:38:35.651 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-06 13:38:35.652 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-06 13:38:35.653 | step 3 | route=IT_Ticket | empId=294 | apiMs=4.52 | totalMs=4.52
2026-05-06 13:38:39.075 | step 1 | route=IT_Ticket_Report | empId=294 | query called at=13:38:39.075
2026-05-06 13:38:39.146 | step 2 | route=IT_Ticket_Report | empId=294 | query=kpi_it_ticket_report_page_proc | queryMs=71.03
2026-05-06 13:38:39.150 | step 3 | route=IT_Ticket_Report | empId=294 | apiMs=75.02 | totalMs=75.02
2026-05-06 13:38:39.538 | step 4 | route=pageRenderd | empId=294 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:38:39.538
2026-05-06 14:47:39.500 | step 1 | route=DesignTicketReport | empId=294 | query called at=14:47:39.500
2026-05-06 14:47:39.815 | step 2 | route=DesignTicketReport | empId=294 | query=DesignTicket_Report_proc | queryMs=314.63
2026-05-06 14:47:39.819 | step 3 | route=DesignTicketReport | empId=294 | apiMs=319.15 | totalMs=319.15
2026-05-06 14:47:40.229 | step 4 | route=pageRenderd | empId=294 | Page=DESIGNER TICKET REPORT | page fully loaded at : 14:47:40.229
2026-05-06 14:47:43.900 | step 1 | route=IT_Ticket_Report | empId=294 | query called at=14:47:43.900
2026-05-06 14:47:44.112 | step 2 | route=IT_Ticket_Report | empId=294 | query=kpi_it_ticket_report_page_proc | queryMs=212.14
2026-05-06 14:47:44.113 | step 3 | route=IT_Ticket_Report | empId=294 | apiMs=213.00 | totalMs=213.00
2026-05-06 14:47:44.488 | step 4 | route=pageRenderd | empId=294 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:47:44.488
2026-05-06 14:47:45.355 | step 1 | route=IT_Ticket_Report | empId=294 | query called at=14:47:45.355
2026-05-06 14:47:45.418 | step 2 | route=IT_Ticket_Report | empId=294 | query=kpi_it_ticket_report_page_proc | queryMs=62.75
2026-05-06 14:47:45.422 | step 3 | route=IT_Ticket_Report | empId=294 | apiMs=66.76 | totalMs=66.76
2026-05-06 14:47:45.799 | step 4 | route=pageRenderd | empId=294 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:47:45.799
2026-05-06 14:47:46.001 | step 1 | route=IT_Ticket_Report | empId=294 | query called at=14:47:46.001
2026-05-06 14:47:46.056 | step 2 | route=IT_Ticket_Report | empId=294 | query=kpi_it_ticket_report_page_proc | queryMs=54.59
2026-05-06 14:47:46.056 | step 3 | route=IT_Ticket_Report | empId=294 | apiMs=55.58 | totalMs=55.58
2026-05-06 14:47:46.406 | step 4 | route=pageRenderd | empId=294 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:47:46.406
2026-05-06 14:53:34.217 | step 1 | route=IT_Ticket | empId=808 | query called at=14:53:34.217
2026-05-06 14:53:34.419 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=202.05
2026-05-06 14:53:34.424 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-06 14:53:34.428 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-06 14:53:34.434 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-06 14:53:34.462 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_it_Ticket_Details | queryMs=27.31
2026-05-06 14:53:34.468 | step 2 | route=IT_Ticket | empId=808 | query=VMS_Comp_login_proc | queryMs=5.63
2026-05-06 14:53:34.468 | step 3 | route=IT_Ticket | empId=808 | apiMs=251.20 | totalMs=251.20
2026-05-06 14:53:34.468 | step 1 | route=IT_Ticket | empId=808 | query called at=14:53:34.468
2026-05-06 14:53:34.516 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=46.96
2026-05-06 14:53:34.517 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-06 14:53:34.519 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-06 14:53:34.519 | step 3 | route=IT_Ticket | empId=808 | apiMs=50.46 | totalMs=50.46
2026-05-06 14:53:50.787 | step 1 | route=HW_TicketFun | empId= | query called at=14:53:50.787
2026-05-06 14:53:50.798 | step 2 | route=HW_TicketFun | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=10.15
2026-05-06 14:53:50.801 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.82 | totalMs=13.82
2026-05-06 14:54:19.677 | step 1 | route=HW_TicketPost | empId=808 | query called at=14:54:19.677
2026-05-06 14:54:19.700 | step 2 | route=HW_TicketPost | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=22.34
2026-05-06 14:54:19.703 | step 3 | route=HW_TicketPost | empId=808 | apiMs=26.28 | totalMs=26.28
2026-05-06 14:54:19.706 | step 1 | route=HW_TicketPost | empId=808 | query called at=14:54:19.706
2026-05-06 14:54:19.726 | step 2 | route=HW_TicketPost | empId=808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.63
2026-05-06 14:54:19.726 | step 3 | route=HW_TicketPost | empId=808 | apiMs=19.69 | totalMs=19.69
2026-05-06 14:54:19.727 | step 1 | route=HW_TicketPost | empId=808 | query called at=14:54:19.727
2026-05-06 14:54:19.728 | step 2 | route=HW_TicketPost | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-05-06 14:54:19.729 | step 3 | route=HW_TicketPost | empId=808 | apiMs=2.17 | totalMs=2.17
2026-05-06 14:54:19.729 | step 1 | route=HW_TicketPost | empId=808 | query called at=14:54:19.729
2026-05-06 14:54:19.794 | step 2 | route=HW_TicketPost | empId=808 | query=hw_ticket_save_proc_kpi | queryMs=64.36
2026-05-06 14:54:19.796 | step 3 | route=HW_TicketPost | empId=808 | apiMs=66.35 | totalMs=66.35
2026-05-06 14:54:20.023 | step 1 | route=IT_Ticket | empId=808 | query called at=14:54:20.023
2026-05-06 14:54:20.033 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-05-06 14:54:20.034 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-06 14:54:20.035 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-05-06 14:54:20.037 | step 2 | route=IT_Ticket | empId=808 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-05-06 14:54:20.038 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_it_Ticket_Details | queryMs=0.77
2026-05-06 14:54:20.039 | step 2 | route=IT_Ticket | empId=808 | query=VMS_Comp_login_proc | queryMs=0.86
2026-05-06 14:54:20.039 | step 3 | route=IT_Ticket | empId=808 | apiMs=16.07 | totalMs=16.07
2026-05-06 14:54:20.040 | step 1 | route=IT_Ticket | empId=808 | query called at=14:54:20.040
2026-05-06 14:54:20.041 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-06 14:54:20.042 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-06 14:54:20.043 | step 2 | route=IT_Ticket | empId=808 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-06 14:54:20.044 | step 3 | route=IT_Ticket | empId=808 | apiMs=3.94 | totalMs=3.94
2026-05-06 15:00:50.746 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:00:50.746
2026-05-06 15:00:50.831 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=83.58
2026-05-06 15:00:50.836 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-05-06 15:00:50.840 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-06 15:00:50.844 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-06 15:00:50.952 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=107.67
2026-05-06 15:00:50.986 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=32.71
2026-05-06 15:00:50.986 | step 3 | route=IT_Ticket | empId=38722 | apiMs=239.99 | totalMs=239.99
2026-05-06 15:00:50.987 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:00:50.987
2026-05-06 15:00:51.065 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=77.5
2026-05-06 15:00:51.067 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-06 15:00:51.069 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-06 15:00:51.069 | step 3 | route=IT_Ticket | empId=38722 | apiMs=81.90 | totalMs=81.90
2026-05-06 15:00:57.919 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38722 | query called at=15:00:57.919
2026-05-06 15:00:58.365 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=445.4
2026-05-06 15:00:58.365 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38722 | apiMs=446.51 | totalMs=446.51
2026-05-06 15:01:00.791 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query called at=15:01:00.791
2026-05-06 15:01:00.831 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=39.75
2026-05-06 15:01:00.835 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38722 | apiMs=43.68 | totalMs=43.68
2026-05-06 15:03:40.145 | step 1 | route=IT_Ticket_Report | empId=59989 | query called at=15:03:40.145
2026-05-06 15:03:42.770 | step 2 | route=IT_Ticket_Report | empId=59989 | query=kpi_it_ticket_report_page_proc | queryMs=2624.37
2026-05-06 15:03:42.770 | step 3 | route=IT_Ticket_Report | empId=59989 | apiMs=2,625.56 | totalMs=2,625.56
2026-05-06 15:03:43.182 | step 4 | route=pageRenderd | empId=59989 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:03:43.182
2026-05-06 15:04:15.406 | step 1 | route=IT_TicketPost | empId=38722 | query called at=15:04:15.406
2026-05-06 15:04:15.421 | step 2 | route=IT_TicketPost | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=14.39
2026-05-06 15:04:15.424 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=18.03 | totalMs=18.03
2026-05-06 15:04:15.427 | step 1 | route=IT_TicketPost | empId=38722 | query called at=15:04:15.427
2026-05-06 15:04:15.589 | step 2 | route=IT_TicketPost | empId=38722 | query=IT_Ticket_Save_SPOC | queryMs=159.3
2026-05-06 15:04:15.603 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=176.43 | totalMs=176.43
2026-05-06 15:04:15.603 | step 1 | route=IT_TicketPost | empId=38722 | query called at=15:04:15.603
2026-05-06 15:04:15.652 | step 2 | route=IT_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=48.5
2026-05-06 15:04:15.653 | step 3 | route=IT_TicketPost | empId=38722 | apiMs=49.32 | totalMs=49.32
2026-05-06 15:04:15.883 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:04:15.883
2026-05-06 15:04:15.900 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=14.2
2026-05-06 15:04:15.909 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=5.94
2026-05-06 15:04:15.918 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-05-06 15:04:15.927 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=8.77
2026-05-06 15:04:15.938 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=11
2026-05-06 15:04:15.958 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=19.28
2026-05-06 15:04:15.958 | step 3 | route=IT_Ticket | empId=38722 | apiMs=75.12 | totalMs=75.12
2026-05-06 15:04:15.959 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:04:15.959
2026-05-06 15:04:15.967 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-05-06 15:04:15.976 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=8.72
2026-05-06 15:04:15.986 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=8.92
2026-05-06 15:04:15.986 | step 3 | route=IT_Ticket | empId=38722 | apiMs=27.33 | totalMs=27.33
2026-05-06 15:04:39.138 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:04:39.138
2026-05-06 15:04:39.148 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-05-06 15:04:39.153 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-06 15:04:39.157 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-06 15:04:39.161 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-06 15:04:39.162 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-06 15:04:39.164 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=1.28
2026-05-06 15:04:39.164 | step 3 | route=IT_Ticket | empId=59989 | apiMs=26.58 | totalMs=26.58
2026-05-06 15:04:39.165 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:04:39.165
2026-05-06 15:04:39.166 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-06 15:04:39.168 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-06 15:04:39.169 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-06 15:04:39.169 | step 3 | route=IT_Ticket | empId=59989 | apiMs=4.44 | totalMs=4.44
2026-05-06 15:05:03.946 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59989 | query called at=15:05:03.946
2026-05-06 15:05:04.761 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=813.77
2026-05-06 15:05:04.761 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59989 | apiMs=814.87 | totalMs=814.87
2026-05-06 15:05:09.008 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query called at=15:05:09.008
2026-05-06 15:05:10.033 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1024.11
2026-05-06 15:05:10.034 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59989 | apiMs=1,025.18 | totalMs=1,025.18
2026-05-06 15:07:41.868 | step 1 | route=IT_Ticket_Report | empId=17712 | query called at=15:07:41.868
2026-05-06 15:07:42.082 | step 2 | route=IT_Ticket_Report | empId=17712 | query=kpi_it_ticket_report_page_proc | queryMs=213.11
2026-05-06 15:07:42.085 | step 3 | route=IT_Ticket_Report | empId=17712 | apiMs=217.23 | totalMs=217.23
2026-05-06 15:07:42.987 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:07:42.987
2026-05-06 15:07:47.094 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=15:07:47.094
2026-05-06 15:07:47.411 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=316.42
2026-05-06 15:07:47.414 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=320.29 | totalMs=320.29
2026-05-06 15:07:48.270 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:07:48.270
2026-05-06 15:07:51.059 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=15:07:51.059
2026-05-06 15:07:51.178 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=IT_Ticket_Update_SPOC | queryMs=118.15
2026-05-06 15:07:51.186 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=126.73 | totalMs=126.73
2026-05-06 15:07:51.186 | step 1 | route=SPOC_Entry_Save | empId=17712 | query called at=15:07:51.186
2026-05-06 15:07:51.188 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-05-06 15:07:51.190 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-05-06 15:07:51.191 | step 2 | route=SPOC_Entry_Save | empId=17712 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-05-06 15:07:51.192 | step 3 | route=SPOC_Entry_Save | empId=17712 | apiMs=5.24 | totalMs=5.24
2026-05-06 15:07:51.531 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=15:07:51.531
2026-05-06 15:07:51.550 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=16.12
2026-05-06 15:07:51.553 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=22.23 | totalMs=22.23
2026-05-06 15:07:52.143 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:07:52.143
2026-05-06 15:07:55.138 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:07:55.138
2026-05-06 15:09:55.580 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:09:55.580
2026-05-06 15:09:55.595 | step 2 | route=IT_TicketPost | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=14.68
2026-05-06 15:09:55.598 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=18.54 | totalMs=18.54
2026-05-06 15:09:55.612 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:09:55.612
2026-05-06 15:09:55.675 | step 2 | route=IT_TicketPost | empId=59989 | query=IT_Ticket_Save_SPOC | queryMs=62.95
2026-05-06 15:09:55.677 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=64.67 | totalMs=64.67
2026-05-06 15:09:55.677 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:09:55.677
2026-05-06 15:09:55.679 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-05-06 15:09:55.679 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=1.86 | totalMs=1.86
2026-05-06 15:09:55.679 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:09:55.679
2026-05-06 15:09:55.681 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-06 15:09:55.681 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=1.84 | totalMs=1.84
2026-05-06 15:09:57.688 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:09:57.688
2026-05-06 15:09:57.701 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-05-06 15:09:57.711 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=7.63
2026-05-06 15:09:57.719 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=5.6
2026-05-06 15:09:57.728 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-05-06 15:09:57.737 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=8.35
2026-05-06 15:09:57.748 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=11.17
2026-05-06 15:09:57.749 | step 3 | route=IT_Ticket | empId=59989 | apiMs=60.88 | totalMs=60.88
2026-05-06 15:09:57.749 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:09:57.749
2026-05-06 15:09:57.757 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=7.42
2026-05-06 15:09:57.765 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-05-06 15:09:57.774 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-05-06 15:09:57.774 | step 3 | route=IT_Ticket | empId=59989 | apiMs=24.95 | totalMs=24.95
2026-05-06 15:12:22.370 | step 5 | route=dashboard | empId=GGA0871 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-06 15:12:37.176 | step 1 | route=IT_Ticket | empId=48449 | query called at=15:12:37.176
2026-05-06 15:12:37.186 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-05-06 15:12:37.190 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-06 15:12:37.194 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-05-06 15:12:37.198 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-05-06 15:12:37.199 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-05-06 15:12:37.203 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=3.54
2026-05-06 15:12:37.203 | step 3 | route=IT_Ticket | empId=48449 | apiMs=27.64 | totalMs=27.64
2026-05-06 15:12:37.204 | step 1 | route=IT_Ticket | empId=48449 | query called at=15:12:37.204
2026-05-06 15:12:37.205 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-06 15:12:37.206 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-05-06 15:12:37.208 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-06 15:12:37.208 | step 3 | route=IT_Ticket | empId=48449 | apiMs=3.91 | totalMs=3.91
2026-05-06 15:12:52.100 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=15:12:52.100
2026-05-06 15:12:52.282 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=181.37
2026-05-06 15:12:52.282 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=182.49 | totalMs=182.49
2026-05-06 15:13:02.819 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=15:13:02.819
2026-05-06 15:13:02.862 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=42.1
2026-05-06 15:13:02.865 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=46.01 | totalMs=46.01
2026-05-06 15:14:56.080 | step 1 | route=IT_TicketPost | empId=48449 | query called at=15:14:56.080
2026-05-06 15:14:56.107 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=25.66
2026-05-06 15:14:56.110 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=29.98 | totalMs=29.98
2026-05-06 15:14:56.113 | step 1 | route=IT_TicketPost | empId=48449 | query called at=15:14:56.113
2026-05-06 15:14:56.242 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=126.13
2026-05-06 15:14:56.245 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=131.44 | totalMs=131.44
2026-05-06 15:14:56.245 | step 1 | route=IT_TicketPost | empId=48449 | query called at=15:14:56.245
2026-05-06 15:14:56.248 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-05-06 15:14:56.248 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=2.72 | totalMs=2.72
2026-05-06 15:14:56.249 | step 1 | route=IT_TicketPost | empId=48449 | query called at=15:14:56.249
2026-05-06 15:14:56.250 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-06 15:14:56.250 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=1.68 | totalMs=1.68
2026-05-06 15:14:56.480 | step 1 | route=IT_Ticket | empId=48449 | query called at=15:14:56.480
2026-05-06 15:14:56.495 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=14.35
2026-05-06 15:14:56.497 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-06 15:14:56.499 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-06 15:14:56.500 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-06 15:14:56.502 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-05-06 15:14:56.508 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=5.65
2026-05-06 15:14:56.508 | step 3 | route=IT_Ticket | empId=48449 | apiMs=27.97 | totalMs=27.97
2026-05-06 15:14:56.509 | step 1 | route=IT_Ticket | empId=48449 | query called at=15:14:56.509
2026-05-06 15:14:56.510 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-05-06 15:14:56.512 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-05-06 15:14:56.514 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-06 15:14:56.514 | step 3 | route=IT_Ticket | empId=48449 | apiMs=5.36 | totalMs=5.36
2026-05-06 15:15:05.743 | step 5 | route=dashboard | empId=GGA0416 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-06 15:15:14.842 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:15:14.842
2026-05-06 15:15:14.852 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-05-06 15:15:14.853 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-06 15:15:14.854 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-06 15:15:14.856 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-06 15:15:14.857 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-05-06 15:15:14.858 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=0.88
2026-05-06 15:15:14.858 | step 3 | route=IT_Ticket | empId=59989 | apiMs=16.68 | totalMs=16.68
2026-05-06 15:15:14.859 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:15:14.859
2026-05-06 15:15:14.860 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-06 15:15:14.861 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-06 15:15:14.862 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-06 15:15:14.863 | step 3 | route=IT_Ticket | empId=59989 | apiMs=3.82 | totalMs=3.82
2026-05-06 15:15:36.770 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59989 | query called at=15:15:36.770
2026-05-06 15:15:37.196 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=425.73
2026-05-06 15:15:37.197 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59989 | apiMs=426.91 | totalMs=426.91
2026-05-06 15:15:39.776 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query called at=15:15:39.776
2026-05-06 15:15:39.788 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=10.94
2026-05-06 15:15:39.791 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59989 | apiMs=14.81 | totalMs=14.81
2026-05-06 15:15:59.150 | step 1 | route=DesignerTicket | empId=19639 | query called at=15:15:59.150
2026-05-06 15:15:59.162 | step 2 | route=DesignerTicket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=10.48
2026-05-06 15:15:59.165 | step 3 | route=DesignerTicket | empId=19639 | apiMs=14.72 | totalMs=14.72
2026-05-06 15:15:59.168 | step 1 | route=DesignerTicket | empId=19639 | query called at=15:15:59.168
2026-05-06 15:15:59.172 | step 2 | route=DesignerTicket | empId=19639 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-06 15:15:59.172 | step 3 | route=DesignerTicket | empId=19639 | apiMs=4.06 | totalMs=4.06
2026-05-06 15:15:59.173 | step 1 | route=DesignerTicket | empId=19639 | query called at=15:15:59.173
2026-05-06 15:15:59.227 | step 2 | route=DesignerTicket | empId=19639 | query=Desginer_Typeof_Works_Master_Proc | queryMs=53.64
2026-05-06 15:15:59.227 | step 3 | route=DesignerTicket | empId=19639 | apiMs=54.59 | totalMs=54.59
2026-05-06 15:16:02.374 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=15:16:02.374
2026-05-06 15:16:02.437 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=62.56
2026-05-06 15:16:02.441 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=66.38 | totalMs=66.38
2026-05-06 15:16:02.907 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:16:02.907
2026-05-06 15:16:09.188 | step 1 | route=DesignTicketReport | empId=19639 | query called at=15:16:09.188
2026-05-06 15:16:09.471 | step 2 | route=DesignTicketReport | empId=19639 | query=DesignTicket_Report_proc | queryMs=281.83
2026-05-06 15:16:09.474 | step 3 | route=DesignTicketReport | empId=19639 | apiMs=285.69 | totalMs=285.69
2026-05-06 15:16:09.850 | step 4 | route=pageRenderd | empId=19639 | Page=DESIGNER TICKET REPORT | page fully loaded at : 15:16:09.850
2026-05-06 15:16:12.076 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=15:16:12.076
2026-05-06 15:16:12.092 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=16.04
2026-05-06 15:16:12.095 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=19.67 | totalMs=19.67
2026-05-06 15:16:12.451 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:16:12.451
2026-05-06 15:16:24.563 | step 1 | route=IT_Ticket_Report | empId=19639 | query called at=15:16:24.563
2026-05-06 15:16:24.890 | step 2 | route=IT_Ticket_Report | empId=19639 | query=kpi_it_ticket_report_page_proc | queryMs=326.25
2026-05-06 15:16:24.891 | step 3 | route=IT_Ticket_Report | empId=19639 | apiMs=327.29 | totalMs=327.29
2026-05-06 15:16:25.333 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:16:25.333
2026-05-06 15:16:52.871 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=15:16:52.871
2026-05-06 15:16:52.889 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=17.19
2026-05-06 15:16:52.892 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=21.21 | totalMs=21.21
2026-05-06 15:16:53.294 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:16:53.294
2026-05-06 15:17:23.003 | step 1 | route=Ticket_SPOC_Approve | empId=48449 | query called at=15:17:23.003
2026-05-06 15:17:23.020 | step 2 | route=Ticket_SPOC_Approve | empId=48449 | query=IT_TIcket_SPOCApp_Report | queryMs=16.26
2026-05-06 15:17:23.020 | step 3 | route=Ticket_SPOC_Approve | empId=48449 | apiMs=17.41 | totalMs=17.41
2026-05-06 15:17:23.412 | step 4 | route=pageRenderd | empId=48449 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:17:23.412
2026-05-06 15:17:23.685 | step 1 | route=IT_Ticket | empId=68488 | query called at=15:17:23.685
2026-05-06 15:17:23.699 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-05-06 15:17:23.703 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-06 15:17:23.707 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-06 15:17:23.708 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 15:17:23.710 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-05-06 15:17:23.716 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=5.63
2026-05-06 15:17:23.716 | step 3 | route=IT_Ticket | empId=68488 | apiMs=30.69 | totalMs=30.69
2026-05-06 15:17:23.716 | step 1 | route=IT_Ticket | empId=68488 | query called at=15:17:23.716
2026-05-06 15:17:23.718 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-06 15:17:23.720 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-05-06 15:17:23.721 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-06 15:17:23.722 | step 3 | route=IT_Ticket | empId=68488 | apiMs=5.15 | totalMs=5.15
2026-05-06 15:17:24.800 | step 1 | route=DesignerTicket | empId=48449 | query called at=15:17:24.800
2026-05-06 15:17:24.812 | step 2 | route=DesignerTicket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=9.01
2026-05-06 15:17:24.815 | step 3 | route=DesignerTicket | empId=48449 | apiMs=15.04 | totalMs=15.04
2026-05-06 15:17:24.816 | step 1 | route=DesignerTicket | empId=48449 | query called at=15:17:24.816
2026-05-06 15:17:24.817 | step 2 | route=DesignerTicket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-06 15:17:24.817 | step 3 | route=DesignerTicket | empId=48449 | apiMs=1.64 | totalMs=1.64
2026-05-06 15:17:24.818 | step 1 | route=DesignerTicket | empId=48449 | query called at=15:17:24.818
2026-05-06 15:17:24.819 | step 2 | route=DesignerTicket | empId=48449 | query=Desginer_Typeof_Works_Master_Proc | queryMs=0.95
2026-05-06 15:17:24.819 | step 3 | route=DesignerTicket | empId=48449 | apiMs=1.57 | totalMs=1.57
2026-05-06 15:17:27.738 | step 1 | route=IT_Ticket_Report | empId=48449 | query called at=15:17:27.738
2026-05-06 15:17:27.867 | step 2 | route=IT_Ticket_Report | empId=48449 | query=kpi_it_ticket_report_page_proc | queryMs=129.21
2026-05-06 15:17:27.871 | step 3 | route=IT_Ticket_Report | empId=48449 | apiMs=133.03 | totalMs=133.03
2026-05-06 15:17:28.276 | step 4 | route=pageRenderd | empId=48449 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:17:28.276
2026-05-06 15:17:32.970 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68488 | query called at=15:17:32.970
2026-05-06 15:17:33.140 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=169.67
2026-05-06 15:17:33.143 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68488 | apiMs=173.44 | totalMs=173.44
2026-05-06 15:17:43.185 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query called at=15:17:43.185
2026-05-06 15:17:43.199 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=12.84
2026-05-06 15:17:43.202 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68488 | apiMs=16.53 | totalMs=16.53
2026-05-06 15:18:42.613 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=15:18:42.613
2026-05-06 15:18:42.631 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=17.02
2026-05-06 15:18:42.634 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=20.91 | totalMs=20.91
2026-05-06 15:18:43.019 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:18:43.019
2026-05-06 15:19:11.435 | step 1 | route=IT_Ticket_Report | empId=19639 | query called at=15:19:11.435
2026-05-06 15:19:11.739 | step 2 | route=IT_Ticket_Report | empId=19639 | query=kpi_it_ticket_report_page_proc | queryMs=303.75
2026-05-06 15:19:11.740 | step 3 | route=IT_Ticket_Report | empId=19639 | apiMs=304.89 | totalMs=304.89
2026-05-06 15:19:12.178 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:19:12.178
2026-05-06 15:20:06.245 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=15:20:06.245
2026-05-06 15:20:06.263 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=16.86
2026-05-06 15:20:06.266 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=20.91 | totalMs=20.91
2026-05-06 15:20:06.696 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:20:06.696
2026-05-06 15:24:40.423 | step 1 | route=IT_TicketPost | empId=68488 | query called at=15:24:40.423
2026-05-06 15:24:40.434 | step 2 | route=IT_TicketPost | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-05-06 15:24:40.435 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=12.00 | totalMs=12.00
2026-05-06 15:24:40.435 | step 1 | route=IT_TicketPost | empId=68488 | query called at=15:24:40.435
2026-05-06 15:24:40.474 | step 2 | route=IT_TicketPost | empId=68488 | query=IT_Ticket_Save_SPOC | queryMs=37.91
2026-05-06 15:24:40.480 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=44.66 | totalMs=44.66
2026-05-06 15:24:40.480 | step 1 | route=IT_TicketPost | empId=68488 | query called at=15:24:40.480
2026-05-06 15:24:40.495 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.73
2026-05-06 15:24:40.495 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=14.47 | totalMs=14.47
2026-05-06 15:24:40.495 | step 1 | route=IT_TicketPost | empId=68488 | query called at=15:24:40.495
2026-05-06 15:24:40.496 | step 2 | route=IT_TicketPost | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-05-06 15:24:40.497 | step 3 | route=IT_TicketPost | empId=68488 | apiMs=1.39 | totalMs=1.39
2026-05-06 15:24:46.202 | step 1 | route=IT_Ticket | empId=68488 | query called at=15:24:46.202
2026-05-06 15:24:46.212 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-05-06 15:24:46.217 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-05-06 15:24:46.221 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-06 15:24:46.222 | step 2 | route=IT_Ticket | empId=68488 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-06 15:24:46.224 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_it_Ticket_Details | queryMs=1.74
2026-05-06 15:24:46.230 | step 2 | route=IT_Ticket | empId=68488 | query=VMS_Comp_login_proc | queryMs=5.72
2026-05-06 15:24:46.231 | step 3 | route=IT_Ticket | empId=68488 | apiMs=29.08 | totalMs=29.08
2026-05-06 15:24:46.231 | step 1 | route=IT_Ticket | empId=68488 | query called at=15:24:46.231
2026-05-06 15:24:46.251 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=19.16
2026-05-06 15:24:46.252 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-06 15:24:46.254 | step 2 | route=IT_Ticket | empId=68488 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-06 15:24:46.254 | step 3 | route=IT_Ticket | empId=68488 | apiMs=22.67 | totalMs=22.67
2026-05-06 15:27:54.178 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:27:54.178
2026-05-06 15:27:54.189 | step 2 | route=IT_TicketPost | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-05-06 15:27:54.189 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=11.13 | totalMs=11.13
2026-05-06 15:27:54.201 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:27:54.201
2026-05-06 15:27:54.220 | step 2 | route=IT_TicketPost | empId=59989 | query=IT_Ticket_Save_SPOC | queryMs=19.1
2026-05-06 15:27:54.238 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=37.11 | totalMs=37.11
2026-05-06 15:27:54.238 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:27:54.238
2026-05-06 15:27:54.241 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.12
2026-05-06 15:27:54.241 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=2.96 | totalMs=2.96
2026-05-06 15:27:54.242 | step 1 | route=IT_TicketPost | empId=59989 | query called at=15:27:54.242
2026-05-06 15:27:54.243 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-06 15:27:54.244 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=1.68 | totalMs=1.68
2026-05-06 15:27:57.124 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:27:57.124
2026-05-06 15:27:57.134 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-05-06 15:27:57.136 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-05-06 15:27:57.137 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-06 15:27:57.139 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 15:27:57.140 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-06 15:27:57.146 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=5.55
2026-05-06 15:27:57.146 | step 3 | route=IT_Ticket | empId=59989 | apiMs=22.63 | totalMs=22.63
2026-05-06 15:27:57.147 | step 1 | route=IT_Ticket | empId=59989 | query called at=15:27:57.147
2026-05-06 15:27:57.149 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.83
2026-05-06 15:27:57.150 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-06 15:27:57.152 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-06 15:27:57.152 | step 3 | route=IT_Ticket | empId=59989 | apiMs=5.06 | totalMs=5.06
2026-05-06 16:16:15.843 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:16:15.843
2026-05-06 16:16:15.885 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=42.2
2026-05-06 16:16:15.887 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-06 16:16:15.888 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-06 16:16:15.889 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-05-06 16:16:15.907 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=17.73
2026-05-06 16:16:15.911 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=3.52
2026-05-06 16:16:15.912 | step 3 | route=IT_Ticket | empId=51700 | apiMs=69.03 | totalMs=69.03
2026-05-06 16:16:15.912 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:16:15.912
2026-05-06 16:16:15.925 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=12.15
2026-05-06 16:16:15.926 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-06 16:16:15.927 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-05-06 16:16:15.928 | step 3 | route=IT_Ticket | empId=51700 | apiMs=15.35 | totalMs=15.35
2026-05-06 16:16:20.668 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=16:16:20.668
2026-05-06 16:16:21.145 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=475.98
2026-05-06 16:16:21.148 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=479.80 | totalMs=479.80
2026-05-06 16:16:22.464 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=16:16:22.464
2026-05-06 16:16:22.504 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=39.09
2026-05-06 16:16:22.504 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=40.17 | totalMs=40.17
2026-05-06 16:16:45.402 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:16:45.402
2026-05-06 16:16:45.414 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-05-06 16:16:45.417 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=14.86 | totalMs=14.86
2026-05-06 16:16:45.420 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:16:45.420
2026-05-06 16:16:45.447 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=24.24
2026-05-06 16:16:45.450 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=29.65 | totalMs=29.65
2026-05-06 16:16:45.450 | step 1 | route=IT_TicketPost | empId=51700 | query called at=16:16:45.450
2026-05-06 16:16:45.475 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.61
2026-05-06 16:16:45.476 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=25.53 | totalMs=25.53
2026-05-06 16:16:47.087 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:16:47.087
2026-05-06 16:16:47.098 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-05-06 16:16:47.099 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-06 16:16:47.101 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-06 16:16:47.102 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-06 16:16:47.104 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-05-06 16:16:47.109 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=4.89
2026-05-06 16:16:47.109 | step 3 | route=IT_Ticket | empId=51700 | apiMs=22.26 | totalMs=22.26
2026-05-06 16:16:47.110 | step 1 | route=IT_Ticket | empId=51700 | query called at=16:16:47.110
2026-05-06 16:16:47.111 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-06 16:16:47.112 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-06 16:16:47.114 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-06 16:16:47.114 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.31 | totalMs=4.31
2026-05-06 16:17:32.770 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:17:32.770
2026-05-06 16:17:32.781 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-05-06 16:17:32.782 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-06 16:17:32.784 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-06 16:17:32.785 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-06 16:17:32.787 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-06 16:17:32.792 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=4.84
2026-05-06 16:17:32.792 | step 3 | route=IT_Ticket | empId=48116 | apiMs=22.58 | totalMs=22.58
2026-05-06 16:17:32.793 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:17:32.793
2026-05-06 16:17:32.794 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-06 16:17:32.795 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-06 16:17:32.797 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-06 16:17:32.797 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.02 | totalMs=4.02
2026-05-06 16:17:39.472 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=16:17:39.472
2026-05-06 16:17:39.767 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=294.25
2026-05-06 16:17:39.767 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=295.34 | totalMs=295.34
2026-05-06 16:17:41.232 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=16:17:41.232
2026-05-06 16:17:41.259 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=25.83
2026-05-06 16:17:41.262 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=29.56 | totalMs=29.56
2026-05-06 16:18:15.148 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:18:15.148
2026-05-06 16:18:15.173 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=24.74
2026-05-06 16:18:15.176 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=28.59 | totalMs=28.59
2026-05-06 16:18:15.179 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:18:15.179
2026-05-06 16:18:15.313 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=130.85
2026-05-06 16:18:15.371 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=191.94 | totalMs=191.94
2026-05-06 16:18:15.372 | step 1 | route=IT_TicketPost | empId=48116 | query called at=16:18:15.372
2026-05-06 16:18:15.380 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.96
2026-05-06 16:18:15.381 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=8.98 | totalMs=8.98
2026-05-06 16:18:17.674 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:18:17.674
2026-05-06 16:18:17.691 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=16.08
2026-05-06 16:18:17.699 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-05-06 16:18:17.708 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.23
2026-05-06 16:18:17.717 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=8.73
2026-05-06 16:18:17.732 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=14.49
2026-05-06 16:18:17.745 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=12.84
2026-05-06 16:18:17.745 | step 3 | route=IT_Ticket | empId=48116 | apiMs=71.17 | totalMs=71.17
2026-05-06 16:18:17.746 | step 1 | route=IT_Ticket | empId=48116 | query called at=16:18:17.746
2026-05-06 16:18:17.747 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-06 16:18:17.748 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-06 16:18:17.750 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-06 16:18:17.750 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.22 | totalMs=4.22
2026-05-06 16:18:42.886 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:18:42.886
2026-05-06 16:18:42.939 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=52.1
2026-05-06 16:18:42.939 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=53.19 | totalMs=53.19
2026-05-06 16:18:44.199 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:18:44.199
2026-05-06 16:18:47.784 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:18:47.784
2026-05-06 16:18:47.834 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=49.81
2026-05-06 16:18:47.855 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=71.17 | totalMs=71.17
2026-05-06 16:18:47.855 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=16:18:47.855
2026-05-06 16:18:47.874 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.75
2026-05-06 16:18:47.891 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.94
2026-05-06 16:18:47.908 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.82
2026-05-06 16:18:47.908 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=53.20 | totalMs=53.20
2026-05-06 16:18:49.882 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=16:18:49.882
2026-05-06 16:18:49.915 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=31.68
2026-05-06 16:18:49.915 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=32.64 | totalMs=32.64
2026-05-06 16:18:50.602 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:18:50.602
2026-05-06 16:22:27.440 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:22:27.440
2026-05-06 16:22:27.450 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-05-06 16:22:27.452 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-06 16:22:27.453 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-05-06 16:22:27.454 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-05-06 16:22:27.455 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-05-06 16:22:27.459 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=3.1
2026-05-06 16:22:27.459 | step 3 | route=IT_Ticket | empId=21206 | apiMs=18.77 | totalMs=18.77
2026-05-06 16:22:27.460 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:22:27.460
2026-05-06 16:22:27.461 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-06 16:22:27.462 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-06 16:22:27.463 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-05-06 16:22:27.463 | step 3 | route=IT_Ticket | empId=21206 | apiMs=3.60 | totalMs=3.60
2026-05-06 16:22:32.572 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=16:22:32.572
2026-05-06 16:22:32.757 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=183.68
2026-05-06 16:22:32.760 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=187.73 | totalMs=187.73
2026-05-06 16:22:34.436 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=16:22:34.436
2026-05-06 16:22:34.449 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=11.69
2026-05-06 16:22:34.452 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=15.30 | totalMs=15.30
2026-05-06 16:22:58.525 | step 5 | route=dashboard | empId=GRA0208 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-06 16:23:17.705 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:23:17.705
2026-05-06 16:23:17.717 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-05-06 16:23:17.717 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=11.67 | totalMs=11.67
2026-05-06 16:23:17.718 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:23:17.718
2026-05-06 16:23:17.745 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=26.57
2026-05-06 16:23:17.747 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=29.08 | totalMs=29.08
2026-05-06 16:23:17.747 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:23:17.747
2026-05-06 16:23:17.749 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-05-06 16:23:17.750 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.50 | totalMs=2.50
2026-05-06 16:23:17.970 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:23:17.970
2026-05-06 16:23:17.981 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-05-06 16:23:17.983 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-06 16:23:17.984 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-06 16:23:17.986 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-06 16:23:17.988 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-06 16:23:17.993 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=5.53
2026-05-06 16:23:17.994 | step 3 | route=IT_Ticket | empId=21206 | apiMs=23.39 | totalMs=23.39
2026-05-06 16:23:17.994 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:23:17.994
2026-05-06 16:23:17.996 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-06 16:23:17.997 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-06 16:23:17.999 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-06 16:23:17.999 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.77 | totalMs=4.77
2026-05-06 16:23:39.983 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=16:23:39.983
2026-05-06 16:23:40.288 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=304.56
2026-05-06 16:23:40.289 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=305.69 | totalMs=305.69
2026-05-06 16:23:41.548 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=16:23:41.548
2026-05-06 16:23:41.564 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=15.82
2026-05-06 16:23:41.568 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=19.68 | totalMs=19.68
2026-05-06 16:24:22.924 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:24:22.924
2026-05-06 16:24:22.937 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=12.17
2026-05-06 16:24:22.940 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=16.32 | totalMs=16.32
2026-05-06 16:24:22.943 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:24:22.943
2026-05-06 16:24:22.965 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=18.85
2026-05-06 16:24:22.976 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=32.36 | totalMs=32.36
2026-05-06 16:24:22.976 | step 1 | route=IT_TicketPost | empId=21206 | query called at=16:24:22.976
2026-05-06 16:24:22.978 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-05-06 16:24:22.979 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.59 | totalMs=2.59
2026-05-06 16:24:23.206 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:24:23.206
2026-05-06 16:24:23.217 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-05-06 16:24:23.219 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-06 16:24:23.220 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-06 16:24:23.222 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-06 16:24:23.224 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-06 16:24:23.230 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=5.58
2026-05-06 16:24:23.230 | step 3 | route=IT_Ticket | empId=21206 | apiMs=24.03 | totalMs=24.03
2026-05-06 16:24:23.230 | step 1 | route=IT_Ticket | empId=21206 | query called at=16:24:23.230
2026-05-06 16:24:23.232 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-06 16:24:23.233 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-06 16:24:23.235 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-06 16:24:23.235 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.49 | totalMs=4.49
2026-05-06 16:35:27.415 | step 1 | route=IT_Ticket | empId=28059 | query called at=16:35:27.415
2026-05-06 16:35:27.459 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=43.94
2026-05-06 16:35:27.461 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-06 16:35:27.463 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-06 16:35:27.464 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-06 16:35:27.541 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=76.05
2026-05-06 16:35:27.542 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=1.07
2026-05-06 16:35:27.542 | step 3 | route=IT_Ticket | empId=28059 | apiMs=127.51 | totalMs=127.51
2026-05-06 16:35:27.543 | step 1 | route=IT_Ticket | empId=28059 | query called at=16:35:27.543
2026-05-06 16:35:27.557 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=13.72
2026-05-06 16:35:27.558 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-06 16:35:27.560 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-06 16:35:27.560 | step 3 | route=IT_Ticket | empId=28059 | apiMs=17.10 | totalMs=17.10
2026-05-06 16:35:36.331 | step 1 | route=Ticket_Entry_SPOC_Module | empId=28059 | query called at=16:35:36.331
2026-05-06 16:35:36.778 | step 2 | route=Ticket_Entry_SPOC_Module | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=446.85
2026-05-06 16:35:36.779 | step 3 | route=Ticket_Entry_SPOC_Module | empId=28059 | apiMs=447.96 | totalMs=447.96
2026-05-06 16:35:47.365 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=16:35:47.365
2026-05-06 16:35:47.433 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=66.65
2026-05-06 16:35:47.433 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=67.70 | totalMs=67.70
2026-05-06 16:35:48.545 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:35:48.545
2026-05-06 16:35:53.639 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query called at=16:35:53.639
2026-05-06 16:35:53.655 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=15.77
2026-05-06 16:35:53.656 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=28059 | apiMs=16.84 | totalMs=16.84
2026-05-06 16:36:10.925 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=16:36:10.925
2026-05-06 16:36:10.968 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=41.83
2026-05-06 16:36:10.992 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=66.34 | totalMs=66.34
2026-05-06 16:36:10.995 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=16:36:10.995
2026-05-06 16:36:11.010 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.15
2026-05-06 16:36:11.019 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9
2026-05-06 16:36:11.021 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-05-06 16:36:11.021 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=26.44 | totalMs=26.44
2026-05-06 16:36:11.269 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=16:36:11.269
2026-05-06 16:36:11.294 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=24.25
2026-05-06 16:36:11.294 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=25.18 | totalMs=25.18
2026-05-06 16:36:12.330 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:36:12.330
2026-05-06 16:36:14.343 | step 1 | route=IT_TicketPost | empId=28059 | query called at=16:36:14.343
2026-05-06 16:36:14.353 | step 2 | route=IT_TicketPost | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-05-06 16:36:14.354 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=10.79 | totalMs=10.79
2026-05-06 16:36:14.354 | step 1 | route=IT_TicketPost | empId=28059 | query called at=16:36:14.354
2026-05-06 16:36:14.591 | step 2 | route=IT_TicketPost | empId=28059 | query=IT_Ticket_Save_SPOC | queryMs=235.96
2026-05-06 16:36:14.593 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=238.22 | totalMs=238.22
2026-05-06 16:36:14.593 | step 1 | route=IT_TicketPost | empId=28059 | query called at=16:36:14.593
2026-05-06 16:36:14.594 | step 2 | route=IT_TicketPost | empId=28059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-05-06 16:36:14.595 | step 3 | route=IT_TicketPost | empId=28059 | apiMs=1.73 | totalMs=1.73
2026-05-06 16:36:17.228 | step 1 | route=IT_Ticket | empId=28059 | query called at=16:36:17.228
2026-05-06 16:36:17.239 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-05-06 16:36:17.243 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-06 16:36:17.247 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-06 16:36:17.249 | step 2 | route=IT_Ticket | empId=28059 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-06 16:36:17.251 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-06 16:36:17.253 | step 2 | route=IT_Ticket | empId=28059 | query=VMS_Comp_login_proc | queryMs=1.84
2026-05-06 16:36:17.253 | step 3 | route=IT_Ticket | empId=28059 | apiMs=24.62 | totalMs=24.62
2026-05-06 16:36:17.254 | step 1 | route=IT_Ticket | empId=28059 | query called at=16:36:17.254
2026-05-06 16:36:17.255 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-06 16:36:17.257 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-06 16:36:17.258 | step 2 | route=IT_Ticket | empId=28059 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-06 16:36:17.258 | step 3 | route=IT_Ticket | empId=28059 | apiMs=4.67 | totalMs=4.67
2026-05-06 16:36:17.554 | step 1 | route=IT_Ticket | empId=315 | query called at=16:36:17.554
2026-05-06 16:36:17.564 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-05-06 16:36:17.566 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-06 16:36:17.567 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-06 16:36:17.568 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-06 16:36:17.569 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-05-06 16:36:17.571 | step 2 | route=IT_Ticket | empId=315 | query=VMS_Comp_login_proc | queryMs=0.89
2026-05-06 16:36:17.571 | step 3 | route=IT_Ticket | empId=315 | apiMs=17.03 | totalMs=17.03
2026-05-06 16:36:17.571 | step 1 | route=IT_Ticket | empId=315 | query called at=16:36:17.571
2026-05-06 16:36:17.573 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-06 16:36:17.574 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-06 16:36:17.575 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-06 16:36:17.575 | step 3 | route=IT_Ticket | empId=315 | apiMs=3.78 | totalMs=3.78
2026-05-06 16:36:25.986 | step 1 | route=IT_Ticket | empId=315 | query called at=16:36:25.986
2026-05-06 16:36:25.996 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-05-06 16:36:25.997 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-06 16:36:25.999 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-06 16:36:26.000 | step 2 | route=IT_Ticket | empId=315 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-05-06 16:36:26.001 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_it_Ticket_Details | queryMs=0.78
2026-05-06 16:36:26.002 | step 2 | route=IT_Ticket | empId=315 | query=VMS_Comp_login_proc | queryMs=0.86
2026-05-06 16:36:26.002 | step 3 | route=IT_Ticket | empId=315 | apiMs=16.55 | totalMs=16.55
2026-05-06 16:36:26.003 | step 1 | route=IT_Ticket | empId=315 | query called at=16:36:26.003
2026-05-06 16:36:26.004 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-06 16:36:26.005 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-06 16:36:26.006 | step 2 | route=IT_Ticket | empId=315 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-06 16:36:26.007 | step 3 | route=IT_Ticket | empId=315 | apiMs=3.88 | totalMs=3.88
2026-05-06 16:37:27.799 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=16:37:27.799
2026-05-06 16:37:27.822 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=22.28
2026-05-06 16:37:27.825 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=25.94 | totalMs=25.94
2026-05-06 16:37:28.863 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:28.863
2026-05-06 16:37:50.111 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=16:37:50.111
2026-05-06 16:37:50.168 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=56.25
2026-05-06 16:37:50.173 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=61.49 | totalMs=61.49
2026-05-06 16:37:50.175 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=16:37:50.175
2026-05-06 16:37:50.180 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-05-06 16:37:50.181 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-06 16:37:50.182 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-06 16:37:50.183 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=7.17 | totalMs=7.17
2026-05-06 16:37:52.450 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=16:37:52.450
2026-05-06 16:37:52.472 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=22.08
2026-05-06 16:37:52.473 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=23.09 | totalMs=23.09
2026-05-06 16:37:53.420 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:37:53.420
2026-05-06 16:43:30.602 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:43:30.602
2026-05-06 16:43:30.645 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=42.59
2026-05-06 16:43:30.650 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-06 16:43:30.654 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-06 16:43:30.657 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-06 16:43:30.686 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=28.71
2026-05-06 16:43:30.689 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=1.68
2026-05-06 16:43:30.689 | step 3 | route=IT_Ticket | empId=63984 | apiMs=87.27 | totalMs=87.27
2026-05-06 16:43:30.689 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:43:30.689
2026-05-06 16:43:30.712 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=21.62
2026-05-06 16:43:30.713 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-06 16:43:30.715 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-06 16:43:30.715 | step 3 | route=IT_Ticket | empId=63984 | apiMs=25.49 | totalMs=25.49
2026-05-06 16:43:40.898 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=16:43:40.898
2026-05-06 16:43:41.039 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=139.86
2026-05-06 16:43:41.042 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=144.13 | totalMs=144.13
2026-05-06 16:43:44.789 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=16:43:44.789
2026-05-06 16:43:44.855 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=65.65
2026-05-06 16:43:44.858 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=69.44 | totalMs=69.44
2026-05-06 16:45:00.782 | step 1 | route=IT_Ticket | empId=37711 | query called at=16:45:00.782
2026-05-06 16:45:00.799 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=16.51
2026-05-06 16:45:00.807 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=4.8
2026-05-06 16:45:00.815 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=5.32
2026-05-06 16:45:00.819 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-06 16:45:00.821 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-06 16:45:00.823 | step 2 | route=IT_Ticket | empId=37711 | query=VMS_Comp_login_proc | queryMs=1.38
2026-05-06 16:45:00.823 | step 3 | route=IT_Ticket | empId=37711 | apiMs=41.31 | totalMs=41.31
2026-05-06 16:45:00.823 | step 1 | route=IT_Ticket | empId=37711 | query called at=16:45:00.823
2026-05-06 16:45:00.825 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-06 16:45:00.826 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-06 16:45:00.828 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-06 16:45:00.828 | step 3 | route=IT_Ticket | empId=37711 | apiMs=4.48 | totalMs=4.48
2026-05-06 16:45:11.930 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:45:11.930
2026-05-06 16:45:12.001 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=70.6
2026-05-06 16:45:12.002 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=71.60 | totalMs=71.60
2026-05-06 16:45:13.032 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:45:13.032
2026-05-06 16:45:16.710 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:45:16.710
2026-05-06 16:45:16.777 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=66.68
2026-05-06 16:45:16.783 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=1.17
2026-05-06 16:45:16.787 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=77.59 | totalMs=77.59
2026-05-06 16:45:16.790 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:45:16.790
2026-05-06 16:45:16.815 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.12
2026-05-06 16:45:16.817 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-05-06 16:45:16.818 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-06 16:45:16.818 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=27.81 | totalMs=27.81
2026-05-06 16:45:16.819 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=16:45:16.819
2026-05-06 16:45:16.820 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-06 16:45:16.821 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-05-06 16:45:16.822 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-05-06 16:45:16.823 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=4.02 | totalMs=4.02
2026-05-06 16:45:17.084 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=16:45:17.084
2026-05-06 16:45:17.101 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=16.4
2026-05-06 16:45:17.102 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=17.36 | totalMs=17.36
2026-05-06 16:45:17.732 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:45:17.732
2026-05-06 16:48:49.963 | step 1 | route=IT_Ticket | empId=1654 | query called at=16:48:49.963
2026-05-06 16:48:49.980 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=16.23
2026-05-06 16:48:49.988 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=5.34
2026-05-06 16:48:49.997 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=5.56
2026-05-06 16:48:50.005 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=5.57
2026-05-06 16:48:50.014 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=8.12
2026-05-06 16:48:50.019 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=4.54
2026-05-06 16:48:50.019 | step 3 | route=IT_Ticket | empId=1654 | apiMs=55.56 | totalMs=55.56
2026-05-06 16:48:50.019 | step 1 | route=IT_Ticket | empId=1654 | query called at=16:48:50.019
2026-05-06 16:48:50.028 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=8.33
2026-05-06 16:48:50.036 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-05-06 16:48:50.045 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-05-06 16:48:50.045 | step 3 | route=IT_Ticket | empId=1654 | apiMs=25.56 | totalMs=25.56
2026-05-06 16:48:58.046 | step 1 | route=Ticket_Entry_SPOC_Module | empId=1654 | query called at=16:48:58.046
2026-05-06 16:48:58.121 | step 2 | route=Ticket_Entry_SPOC_Module | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=74.17
2026-05-06 16:48:58.123 | step 3 | route=Ticket_Entry_SPOC_Module | empId=1654 | apiMs=77.49 | totalMs=77.49
2026-05-06 16:49:00.006 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query called at=16:49:00.006
2026-05-06 16:49:00.067 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=60.51
2026-05-06 16:49:00.071 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=1654 | apiMs=64.79 | totalMs=64.79
2026-05-06 16:50:18.433 | step 1 | route=IT_TicketPost | empId=1654 | query called at=16:50:18.433
2026-05-06 16:50:18.444 | step 2 | route=IT_TicketPost | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-06 16:50:18.447 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=13.83 | totalMs=13.83
2026-05-06 16:50:18.450 | step 1 | route=IT_TicketPost | empId=1654 | query called at=16:50:18.450
2026-05-06 16:50:18.493 | step 2 | route=IT_TicketPost | empId=1654 | query=IT_Ticket_Save_SPOC | queryMs=40.24
2026-05-06 16:50:18.495 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=44.79 | totalMs=44.79
2026-05-06 16:50:18.495 | step 1 | route=IT_TicketPost | empId=1654 | query called at=16:50:18.495
2026-05-06 16:50:18.497 | step 2 | route=IT_TicketPost | empId=1654 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-05-06 16:50:18.497 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=2.40 | totalMs=2.40
2026-05-06 16:50:21.691 | step 1 | route=IT_Ticket | empId=1654 | query called at=16:50:21.691
2026-05-06 16:50:21.701 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-05-06 16:50:21.703 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-06 16:50:21.704 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-06 16:50:21.705 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-06 16:50:21.707 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-05-06 16:50:21.708 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=1.03
2026-05-06 16:50:21.708 | step 3 | route=IT_Ticket | empId=1654 | apiMs=17.67 | totalMs=17.67
2026-05-06 16:50:21.709 | step 1 | route=IT_Ticket | empId=1654 | query called at=16:50:21.709
2026-05-06 16:50:21.710 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-06 16:50:21.711 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-06 16:50:21.713 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-06 16:50:21.713 | step 3 | route=IT_Ticket | empId=1654 | apiMs=4.18 | totalMs=4.18
2026-05-06 16:57:15.318 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:57:15.318
2026-05-06 16:57:15.361 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=41.99
2026-05-06 16:57:15.361 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=43.05 | totalMs=43.05
2026-05-06 16:57:15.362 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:57:15.362
2026-05-06 16:57:15.391 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=28.59
2026-05-06 16:57:15.393 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=31.20 | totalMs=31.20
2026-05-06 16:57:15.394 | step 1 | route=IT_TicketPost | empId=63984 | query called at=16:57:15.394
2026-05-06 16:57:15.418 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.48
2026-05-06 16:57:15.418 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=24.31 | totalMs=24.31
2026-05-06 16:57:15.645 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:57:15.645
2026-05-06 16:57:15.655 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-06 16:57:15.657 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-06 16:57:15.658 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-06 16:57:15.660 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-06 16:57:15.687 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=26.99
2026-05-06 16:57:15.694 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=6.53
2026-05-06 16:57:15.694 | step 3 | route=IT_Ticket | empId=63984 | apiMs=49.55 | totalMs=49.55
2026-05-06 16:57:15.695 | step 1 | route=IT_Ticket | empId=63984 | query called at=16:57:15.695
2026-05-06 16:57:15.714 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=18.63
2026-05-06 16:57:15.715 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-06 16:57:15.716 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-06 16:57:15.717 | step 3 | route=IT_Ticket | empId=63984 | apiMs=21.87 | totalMs=21.87
2026-05-06 17:12:38.002 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:12:38.002
2026-05-06 17:12:38.063 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=60.56
2026-05-06 17:12:38.067 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=65.06 | totalMs=65.06
2026-05-06 17:12:38.571 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:12:38.571
2026-05-06 17:13:49.989 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:13:49.989
2026-05-06 17:13:50.017 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=27.55
2026-05-06 17:13:50.018 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 17:13:50.019 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-05-06 17:13:50.021 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-06 17:13:50.036 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=14.85
2026-05-06 17:13:50.037 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=0.84
2026-05-06 17:13:50.037 | step 3 | route=IT_Ticket | empId=46973 | apiMs=48.92 | totalMs=48.92
2026-05-06 17:13:50.038 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:13:50.038
2026-05-06 17:13:50.049 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=10.51
2026-05-06 17:13:50.050 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-05-06 17:13:50.051 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-06 17:13:50.051 | step 3 | route=IT_Ticket | empId=46973 | apiMs=13.40 | totalMs=13.40
2026-05-06 17:13:56.237 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=17:13:56.237
2026-05-06 17:13:56.679 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=442.28
2026-05-06 17:13:56.683 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=445.94 | totalMs=445.94
2026-05-06 17:13:59.204 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=17:13:59.204
2026-05-06 17:13:59.232 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=27.13
2026-05-06 17:13:59.235 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=30.79 | totalMs=30.79
2026-05-06 17:14:28.112 | step 1 | route=IT_Ticket | empId=51701 | query called at=17:14:28.112
2026-05-06 17:14:28.123 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-05-06 17:14:28.124 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-06 17:14:28.126 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-06 17:14:28.127 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-06 17:14:28.129 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-05-06 17:14:28.131 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=1.45
2026-05-06 17:14:28.131 | step 3 | route=IT_Ticket | empId=51701 | apiMs=19.16 | totalMs=19.16
2026-05-06 17:14:28.131 | step 1 | route=IT_Ticket | empId=51701 | query called at=17:14:28.131
2026-05-06 17:14:28.133 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-06 17:14:28.134 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-06 17:14:28.136 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-06 17:14:28.136 | step 3 | route=IT_Ticket | empId=51701 | apiMs=4.71 | totalMs=4.71
2026-05-06 17:14:33.853 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=17:14:33.853
2026-05-06 17:14:34.124 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=270.29
2026-05-06 17:14:34.125 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=271.37 | totalMs=271.37
2026-05-06 17:14:35.363 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=17:14:35.363
2026-05-06 17:14:35.406 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=42.24
2026-05-06 17:14:35.406 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=43.23 | totalMs=43.23
2026-05-06 17:14:55.644 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:14:55.644
2026-05-06 17:14:55.663 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=17.44
2026-05-06 17:14:55.663 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=18.53 | totalMs=18.53
2026-05-06 17:14:55.664 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:14:55.664
2026-05-06 17:14:55.719 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=54.83
2026-05-06 17:14:55.720 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=56.79 | totalMs=56.79
2026-05-06 17:14:55.721 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:14:55.721
2026-05-06 17:14:55.723 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-05-06 17:14:55.723 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.10 | totalMs=2.10
2026-05-06 17:14:55.723 | step 1 | route=IT_TicketPost | empId=46973 | query called at=17:14:55.723
2026-05-06 17:14:55.724 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-05-06 17:14:55.725 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.44 | totalMs=1.44
2026-05-06 17:14:57.222 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:14:57.222
2026-05-06 17:14:57.233 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-05-06 17:14:57.235 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-06 17:14:57.236 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 17:14:57.238 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-06 17:14:57.239 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-05-06 17:14:57.241 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.5
2026-05-06 17:14:57.241 | step 3 | route=IT_Ticket | empId=46973 | apiMs=18.85 | totalMs=18.85
2026-05-06 17:14:57.242 | step 1 | route=IT_Ticket | empId=46973 | query called at=17:14:57.242
2026-05-06 17:14:57.243 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-06 17:14:57.245 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-06 17:14:57.246 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-06 17:14:57.246 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.41 | totalMs=4.41
2026-05-06 17:15:23.280 | step 1 | route=IT_TicketPost | empId=51701 | query called at=17:15:23.280
2026-05-06 17:15:23.305 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=24.27
2026-05-06 17:15:23.309 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=28.50 | totalMs=28.50
2026-05-06 17:15:23.312 | step 1 | route=IT_TicketPost | empId=51701 | query called at=17:15:23.312
2026-05-06 17:15:23.347 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=32.14
2026-05-06 17:15:23.368 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=55.87 | totalMs=55.87
2026-05-06 17:15:23.368 | step 1 | route=IT_TicketPost | empId=51701 | query called at=17:15:23.368
2026-05-06 17:15:23.385 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.44
2026-05-06 17:15:23.386 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=17.46 | totalMs=17.46
2026-05-06 17:15:26.589 | step 1 | route=IT_Ticket | empId=51701 | query called at=17:15:26.589
2026-05-06 17:15:26.613 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=23.45
2026-05-06 17:15:26.629 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=15.75
2026-05-06 17:15:26.645 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=16.05
2026-05-06 17:15:26.662 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=16
2026-05-06 17:15:26.678 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=15.99
2026-05-06 17:15:26.695 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=16.4
2026-05-06 17:15:26.695 | step 3 | route=IT_Ticket | empId=51701 | apiMs=106.46 | totalMs=106.46
2026-05-06 17:15:26.696 | step 1 | route=IT_Ticket | empId=51701 | query called at=17:15:26.696
2026-05-06 17:15:26.712 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=15.39
2026-05-06 17:15:26.728 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=16.26
2026-05-06 17:15:26.745 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=16.28
2026-05-06 17:15:26.745 | step 3 | route=IT_Ticket | empId=51701 | apiMs=49.36 | totalMs=49.36
2026-05-06 17:25:27.501 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:25:27.501
2026-05-06 17:25:27.543 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=41.84
2026-05-06 17:25:27.548 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-06 17:25:27.552 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-06 17:25:27.556 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-06 17:25:27.585 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=28.33
2026-05-06 17:25:27.590 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=5.45
2026-05-06 17:25:27.591 | step 3 | route=IT_Ticket | empId=52208 | apiMs=89.68 | totalMs=89.68
2026-05-06 17:25:27.591 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:25:27.591
2026-05-06 17:25:27.610 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=18.51
2026-05-06 17:25:27.611 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-06 17:25:27.613 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-06 17:25:27.613 | step 3 | route=IT_Ticket | empId=52208 | apiMs=21.67 | totalMs=21.67
2026-05-06 17:35:30.665 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:35:30.665
2026-05-06 17:35:30.717 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=51.54
2026-05-06 17:35:30.718 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-06 17:35:30.720 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-06 17:35:30.721 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-06 17:35:30.781 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=59.8
2026-05-06 17:35:30.797 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=14.98
2026-05-06 17:35:30.797 | step 3 | route=IT_Ticket | empId=46985 | apiMs=132.41 | totalMs=132.41
2026-05-06 17:35:30.797 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:35:30.797
2026-05-06 17:35:30.827 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=29.08
2026-05-06 17:35:30.828 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-06 17:35:30.830 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.56
2026-05-06 17:35:30.830 | step 3 | route=IT_Ticket | empId=46985 | apiMs=32.91 | totalMs=32.91
2026-05-06 17:35:37.933 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=17:35:37.933
2026-05-06 17:35:38.014 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=80.26
2026-05-06 17:35:38.018 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=84.31 | totalMs=84.31
2026-05-06 17:35:39.421 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=17:35:39.421
2026-05-06 17:35:39.458 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=36.77
2026-05-06 17:35:39.462 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=40.63 | totalMs=40.63
2026-05-06 17:36:16.352 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:36:16.352
2026-05-06 17:36:16.363 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.11
2026-05-06 17:36:16.367 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=15.05 | totalMs=15.05
2026-05-06 17:36:16.370 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:36:16.370
2026-05-06 17:36:16.385 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=12.72
2026-05-06 17:36:16.387 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=17.28 | totalMs=17.28
2026-05-06 17:36:16.387 | step 1 | route=IT_TicketPost | empId=46985 | query called at=17:36:16.387
2026-05-06 17:36:16.402 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.02
2026-05-06 17:36:16.402 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.93 | totalMs=14.93
2026-05-06 17:36:16.633 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:36:16.633
2026-05-06 17:36:16.643 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.41
2026-05-06 17:36:16.645 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-06 17:36:16.646 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-06 17:36:16.648 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-06 17:36:16.649 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-05-06 17:36:16.651 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.25
2026-05-06 17:36:16.651 | step 3 | route=IT_Ticket | empId=46985 | apiMs=17.83 | totalMs=17.83
2026-05-06 17:36:16.651 | step 1 | route=IT_Ticket | empId=46985 | query called at=17:36:16.651
2026-05-06 17:36:16.653 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-06 17:36:16.654 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-06 17:36:16.656 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-06 17:36:16.656 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.48 | totalMs=4.48
2026-05-06 17:39:43.636 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=17:39:43.636
2026-05-06 17:39:43.695 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=58.23
2026-05-06 17:39:43.698 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=62.35 | totalMs=62.35
2026-05-06 17:39:52.194 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:39:52.194
2026-05-06 17:40:06.122 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:40:06.122
2026-05-06 17:40:06.183 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=60.8
2026-05-06 17:40:06.187 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.55
2026-05-06 17:40:06.203 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=14.5
2026-05-06 17:40:06.206 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=1.49
2026-05-06 17:40:06.225 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=17.32
2026-05-06 17:40:06.227 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=105.20 | totalMs=105.20
2026-05-06 17:40:06.227 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:40:06.227
2026-05-06 17:40:06.230 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-06 17:40:06.231 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-06 17:40:06.232 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-06 17:40:06.233 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=5.31 | totalMs=5.31
2026-05-06 17:40:06.233 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:40:06.233
2026-05-06 17:40:06.235 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-06 17:40:06.236 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-06 17:40:06.237 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-06 17:40:06.238 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.44 | totalMs=4.44
2026-05-06 17:40:06.238 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:40:06.238
2026-05-06 17:40:06.240 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-06 17:40:06.241 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-06 17:40:06.242 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-06 17:40:06.243 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=4.72 | totalMs=4.72
2026-05-06 17:40:09.784 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:40:09.784
2026-05-06 17:40:09.786 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-05-06 17:40:09.787 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-06 17:40:09.789 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-06 17:40:09.789 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=5.11 | totalMs=5.11
2026-05-06 17:40:11.499 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=17:40:11.499
2026-05-06 17:40:11.501 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-05-06 17:40:11.502 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-06 17:40:11.504 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-06 17:40:11.504 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=5.28 | totalMs=5.28
2026-05-06 17:40:11.866 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=17:40:11.866
2026-05-06 17:40:11.891 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=24.74
2026-05-06 17:40:11.892 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=25.78 | totalMs=25.78
2026-05-06 17:40:12.566 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:40:12.566
2026-05-06 17:48:35.183 | step 1 | route=IT_Ticket | empId=33881 | query called at=17:48:35.183
2026-05-06 17:48:35.211 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=27.53
2026-05-06 17:48:35.215 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-06 17:48:35.219 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-06 17:48:35.223 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-06 17:48:35.238 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_it_Ticket_Details | queryMs=15.25
2026-05-06 17:48:35.242 | step 2 | route=IT_Ticket | empId=33881 | query=VMS_Comp_login_proc | queryMs=3.34
2026-05-06 17:48:35.242 | step 3 | route=IT_Ticket | empId=33881 | apiMs=59.62 | totalMs=59.62
2026-05-06 17:48:35.243 | step 1 | route=IT_Ticket | empId=33881 | query called at=17:48:35.243
2026-05-06 17:48:35.253 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=10.28
2026-05-06 17:48:35.255 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-06 17:48:35.256 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-06 17:48:35.256 | step 3 | route=IT_Ticket | empId=33881 | apiMs=13.27 | totalMs=13.27
2026-05-06 17:48:51.541 | step 1 | route=Ticket_Entry_SPOC_Module | empId=33881 | query called at=17:48:51.541
2026-05-06 17:48:51.723 | step 2 | route=Ticket_Entry_SPOC_Module | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=181.5
2026-05-06 17:48:51.723 | step 3 | route=Ticket_Entry_SPOC_Module | empId=33881 | apiMs=182.47 | totalMs=182.47
2026-05-06 17:48:54.413 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=33881 | query called at=17:48:54.413
2026-05-06 17:48:54.441 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=28.26
2026-05-06 17:48:54.445 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=33881 | apiMs=32.00 | totalMs=32.00
2026-05-06 17:50:05.597 | step 1 | route=IT_TicketPost | empId=33881 | query called at=17:50:05.597
2026-05-06 17:50:05.609 | step 2 | route=IT_TicketPost | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=10.85
2026-05-06 17:50:05.612 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=14.98 | totalMs=14.98
2026-05-06 17:50:05.615 | step 1 | route=IT_TicketPost | empId=33881 | query called at=17:50:05.615
2026-05-06 17:50:05.678 | step 2 | route=IT_TicketPost | empId=33881 | query=IT_Ticket_Save_SPOC | queryMs=59.92
2026-05-06 17:50:05.680 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=64.52 | totalMs=64.52
2026-05-06 17:50:05.680 | step 1 | route=IT_TicketPost | empId=33881 | query called at=17:50:05.680
2026-05-06 17:50:05.705 | step 2 | route=IT_TicketPost | empId=33881 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.05
2026-05-06 17:50:05.705 | step 3 | route=IT_TicketPost | empId=33881 | apiMs=24.87 | totalMs=24.87
2026-05-06 17:50:05.932 | step 1 | route=IT_Ticket | empId=33881 | query called at=17:50:05.932
2026-05-06 17:50:05.942 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-05-06 17:50:05.944 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-06 17:50:05.946 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-06 17:50:05.947 | step 2 | route=IT_Ticket | empId=33881 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-06 17:50:05.948 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-05-06 17:50:05.952 | step 2 | route=IT_Ticket | empId=33881 | query=VMS_Comp_login_proc | queryMs=3.51
2026-05-06 17:50:05.953 | step 3 | route=IT_Ticket | empId=33881 | apiMs=20.84 | totalMs=20.84
2026-05-06 17:50:05.953 | step 1 | route=IT_Ticket | empId=33881 | query called at=17:50:05.953
2026-05-06 17:50:05.954 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-06 17:50:05.955 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-06 17:50:05.957 | step 2 | route=IT_Ticket | empId=33881 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-06 17:50:05.957 | step 3 | route=IT_Ticket | empId=33881 | apiMs=3.83 | totalMs=3.83
2026-05-06 18:00:12.846 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=18:00:12.846
2026-05-06 18:00:12.903 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=56.39
2026-05-06 18:00:12.904 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=57.55 | totalMs=57.55
2026-05-06 18:00:13.685 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:00:13.685
2026-05-06 18:00:18.009 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=18:00:18.009
2026-05-06 18:00:18.036 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=IT_Ticket_Update_SPOC | queryMs=26.04
2026-05-06 18:00:18.041 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=31.43 | totalMs=31.43
2026-05-06 18:00:18.044 | step 1 | route=SPOC_Entry_Save | empId=67002 | query called at=18:00:18.044
2026-05-06 18:00:18.048 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.45
2026-05-06 18:00:18.049 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-05-06 18:00:18.050 | step 2 | route=SPOC_Entry_Save | empId=67002 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.62
2026-05-06 18:00:18.050 | step 3 | route=SPOC_Entry_Save | empId=67002 | apiMs=6.63 | totalMs=6.63
2026-05-06 18:00:18.273 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=18:00:18.273
2026-05-06 18:00:18.287 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=13.7
2026-05-06 18:00:18.287 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=14.56 | totalMs=14.56
2026-05-06 18:00:18.588 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:00:18.588
2026-05-07 08:56:57.753 | step 5 | route=dashboard | empId=gka0557 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-07 08:57:40.641 | step 5 | route=dashboard | empId=gka0557 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-07 09:02:34.165 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:02:34.165
2026-05-07 09:02:34.275 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=109.45
2026-05-07 09:02:34.276 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-07 09:02:34.296 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=19.39
2026-05-07 09:02:34.320 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=23.11
2026-05-07 09:02:34.424 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=104.2
2026-05-07 09:02:34.442 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=17.37
2026-05-07 09:02:34.442 | step 3 | route=IT_Ticket | empId=57185 | apiMs=277.68 | totalMs=277.68
2026-05-07 09:02:34.443 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:02:34.443
2026-05-07 09:02:34.563 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=119.63
2026-05-07 09:02:34.595 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=32.41
2026-05-07 09:02:34.613 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=16.85
2026-05-07 09:02:34.613 | step 3 | route=IT_Ticket | empId=57185 | apiMs=170.21 | totalMs=170.21
2026-05-07 09:02:47.053 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=09:02:47.053
2026-05-07 09:02:47.673 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=619.39
2026-05-07 09:02:47.673 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=620.51 | totalMs=620.51
2026-05-07 09:02:49.642 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=09:02:49.642
2026-05-07 09:02:49.695 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=52.41
2026-05-07 09:02:49.698 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=56.65 | totalMs=56.65
2026-05-07 09:03:46.811 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:03:46.811
2026-05-07 09:03:46.821 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-05-07 09:03:46.822 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=10.95 | totalMs=10.95
2026-05-07 09:03:46.822 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:03:46.822
2026-05-07 09:03:46.898 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=74.96
2026-05-07 09:03:46.900 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=77.30 | totalMs=77.30
2026-05-07 09:03:46.900 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:03:46.900
2026-05-07 09:03:46.902 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-05-07 09:03:46.903 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.68 | totalMs=2.68
2026-05-07 09:03:47.376 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:03:47.376
2026-05-07 09:03:47.390 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-05-07 09:03:47.395 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-05-07 09:03:47.399 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-07 09:03:47.401 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-07 09:03:47.402 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-07 09:03:47.404 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=1.28
2026-05-07 09:03:47.404 | step 3 | route=IT_Ticket | empId=57185 | apiMs=28.30 | totalMs=28.30
2026-05-07 09:03:47.405 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:03:47.405
2026-05-07 09:03:47.407 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-07 09:03:47.408 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-07 09:03:47.410 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-07 09:03:47.410 | step 3 | route=IT_Ticket | empId=57185 | apiMs=5.17 | totalMs=5.17
2026-05-07 09:04:31.889 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:04:31.889
2026-05-07 09:04:32.089 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=198.78
2026-05-07 09:04:32.092 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=202.84 | totalMs=202.84
2026-05-07 09:04:33.115 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:04:33.115
2026-05-07 09:04:38.270 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:04:38.270
2026-05-07 09:04:38.366 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=95.39
2026-05-07 09:04:38.371 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=100.98 | totalMs=100.98
2026-05-07 09:04:38.374 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:04:38.374
2026-05-07 09:04:38.381 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.09
2026-05-07 09:04:38.405 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.84
2026-05-07 09:04:38.415 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.25
2026-05-07 09:04:38.415 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=41.05 | totalMs=41.05
2026-05-07 09:04:38.681 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:04:38.681
2026-05-07 09:04:38.731 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=49.75
2026-05-07 09:04:38.732 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=50.69 | totalMs=50.69
2026-05-07 09:04:39.763 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:04:39.763
2026-05-07 09:09:50.291 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:09:50.291
2026-05-07 09:09:50.309 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=17.84
2026-05-07 09:09:50.318 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-05-07 09:09:50.326 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-05-07 09:09:50.335 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=8.27
2026-05-07 09:09:50.344 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=8.47
2026-05-07 09:09:50.362 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=17.65
2026-05-07 09:09:50.362 | step 3 | route=IT_Ticket | empId=57442 | apiMs=71.24 | totalMs=71.24
2026-05-07 09:09:50.362 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:09:50.362
2026-05-07 09:09:50.370 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=7.46
2026-05-07 09:09:50.379 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-05-07 09:09:50.388 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-05-07 09:09:50.388 | step 3 | route=IT_Ticket | empId=57442 | apiMs=25.36 | totalMs=25.36
2026-05-07 09:09:55.456 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:09:55.456
2026-05-07 09:09:55.769 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=312.7
2026-05-07 09:09:55.773 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=316.79 | totalMs=316.79
2026-05-07 09:09:57.784 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:09:57.784
2026-05-07 09:09:57.807 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=22.22
2026-05-07 09:09:57.810 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=25.88 | totalMs=25.88
2026-05-07 09:10:45.451 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:10:45.451
2026-05-07 09:10:45.464 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=11.71
2026-05-07 09:10:45.464 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=12.78 | totalMs=12.78
2026-05-07 09:10:45.465 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:10:45.465
2026-05-07 09:10:45.483 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=17.39
2026-05-07 09:10:45.485 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=20.20 | totalMs=20.20
2026-05-07 09:10:45.485 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:10:45.485
2026-05-07 09:10:45.487 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-05-07 09:10:45.488 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.54 | totalMs=2.54
2026-05-07 09:10:54.750 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:10:54.750
2026-05-07 09:10:54.760 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-05-07 09:10:54.765 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-07 09:10:54.769 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-07 09:10:54.771 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-07 09:10:54.772 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-07 09:10:54.780 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=7.03
2026-05-07 09:10:54.780 | step 3 | route=IT_Ticket | empId=57442 | apiMs=30.12 | totalMs=30.12
2026-05-07 09:10:54.781 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:10:54.781
2026-05-07 09:10:54.782 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-07 09:10:54.784 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-07 09:10:54.785 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-07 09:10:54.785 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.87 | totalMs=4.87
2026-05-07 09:17:22.268 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:17:22.268
2026-05-07 09:17:22.293 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=25.11
2026-05-07 09:17:22.294 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=26.24 | totalMs=26.24
2026-05-07 09:17:22.832 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:17:22.832
2026-05-07 09:17:28.175 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:17:28.175
2026-05-07 09:17:28.448 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=271.86
2026-05-07 09:17:28.453 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=277.29 | totalMs=277.29
2026-05-07 09:17:28.456 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:17:28.456
2026-05-07 09:17:28.460 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-07 09:17:28.461 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-07 09:17:28.463 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-07 09:17:28.463 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=7.44 | totalMs=7.44
2026-05-07 09:17:31.213 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:17:31.213
2026-05-07 09:17:31.238 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=24.43
2026-05-07 09:17:31.238 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=25.37 | totalMs=25.37
2026-05-07 09:17:31.666 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:17:31.666
2026-05-07 09:22:40.739 | step 1 | route=IT_Ticket | empId=26116 | query called at=09:22:40.739
2026-05-07 09:22:40.813 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=72.5
2026-05-07 09:22:40.821 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=8.33
2026-05-07 09:22:40.830 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=8.53
2026-05-07 09:22:40.839 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-05-07 09:22:40.899 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=60.15
2026-05-07 09:22:40.917 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=17.29
2026-05-07 09:22:40.917 | step 3 | route=IT_Ticket | empId=26116 | apiMs=177.68 | totalMs=177.68
2026-05-07 09:22:40.918 | step 1 | route=IT_Ticket | empId=26116 | query called at=09:22:40.918
2026-05-07 09:22:40.961 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=43.31
2026-05-07 09:22:40.970 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=8.41
2026-05-07 09:22:40.979 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=8.4
2026-05-07 09:22:40.979 | step 3 | route=IT_Ticket | empId=26116 | apiMs=61.44 | totalMs=61.44
2026-05-07 09:23:05.484 | step 1 | route=Ticket_Entry_SPOC_Module | empId=26116 | query called at=09:23:05.484
2026-05-07 09:23:05.653 | step 2 | route=Ticket_Entry_SPOC_Module | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=169.27
2026-05-07 09:23:05.654 | step 3 | route=Ticket_Entry_SPOC_Module | empId=26116 | apiMs=170.25 | totalMs=170.25
2026-05-07 09:23:07.157 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=26116 | query called at=09:23:07.157
2026-05-07 09:23:07.187 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=30.21
2026-05-07 09:23:07.191 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=26116 | apiMs=33.83 | totalMs=33.83
2026-05-07 09:23:45.118 | step 1 | route=IT_TicketPost | empId=26116 | query called at=09:23:45.118
2026-05-07 09:23:45.130 | step 2 | route=IT_TicketPost | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=11.74
2026-05-07 09:23:45.134 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=15.47 | totalMs=15.47
2026-05-07 09:23:45.137 | step 1 | route=IT_TicketPost | empId=26116 | query called at=09:23:45.137
2026-05-07 09:23:45.189 | step 2 | route=IT_TicketPost | empId=26116 | query=IT_Ticket_Save_SPOC | queryMs=49.34
2026-05-07 09:23:45.191 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=54.18 | totalMs=54.18
2026-05-07 09:23:45.191 | step 1 | route=IT_TicketPost | empId=26116 | query called at=09:23:45.191
2026-05-07 09:23:45.216 | step 2 | route=IT_TicketPost | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.68
2026-05-07 09:23:45.217 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=25.44 | totalMs=25.44
2026-05-07 09:23:45.217 | step 1 | route=IT_TicketPost | empId=26116 | query called at=09:23:45.217
2026-05-07 09:23:45.218 | step 2 | route=IT_TicketPost | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-07 09:23:45.219 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=1.60 | totalMs=1.60
2026-05-07 09:23:46.608 | step 1 | route=IT_Ticket | empId=26116 | query called at=09:23:46.608
2026-05-07 09:23:46.618 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-05-07 09:23:46.620 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-07 09:23:46.622 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-07 09:23:46.623 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-07 09:23:46.625 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-05-07 09:23:46.631 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=5.93
2026-05-07 09:23:46.631 | step 3 | route=IT_Ticket | empId=26116 | apiMs=23.28 | totalMs=23.28
2026-05-07 09:23:46.632 | step 1 | route=IT_Ticket | empId=26116 | query called at=09:23:46.632
2026-05-07 09:23:46.633 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-07 09:23:46.635 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-07 09:23:46.636 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-07 09:23:46.636 | step 3 | route=IT_Ticket | empId=26116 | apiMs=4.32 | totalMs=4.32
2026-05-07 09:34:46.132 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:34:46.132
2026-05-07 09:34:46.189 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=56.17
2026-05-07 09:34:46.193 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=60.25 | totalMs=60.25
2026-05-07 09:34:46.916 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:34:46.916
2026-05-07 09:38:07.972 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:38:07.972
2026-05-07 09:38:08.015 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=42.53
2026-05-07 09:38:08.020 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-07 09:38:08.024 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-07 09:38:08.027 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-07 09:38:08.043 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=15.15
2026-05-07 09:38:08.047 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=3.33
2026-05-07 09:38:08.047 | step 3 | route=IT_Ticket | empId=40217 | apiMs=74.94 | totalMs=74.94
2026-05-07 09:38:08.047 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:38:08.047
2026-05-07 09:38:08.058 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=10.17
2026-05-07 09:38:08.059 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-07 09:38:08.060 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-07 09:38:08.060 | step 3 | route=IT_Ticket | empId=40217 | apiMs=13.10 | totalMs=13.10
2026-05-07 09:38:16.171 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40217 | query called at=09:38:16.171
2026-05-07 09:38:16.618 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=437.56
2026-05-07 09:38:16.621 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40217 | apiMs=450.12 | totalMs=450.12
2026-05-07 09:38:19.099 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query called at=09:38:19.099
2026-05-07 09:38:19.113 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-05-07 09:38:19.116 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40217 | apiMs=16.82 | totalMs=16.82
2026-05-07 09:39:22.940 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:39:22.940
2026-05-07 09:39:22.950 | step 2 | route=IT_TicketPost | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-05-07 09:39:22.953 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=13.48 | totalMs=13.48
2026-05-07 09:39:22.956 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:39:22.956
2026-05-07 09:39:23.028 | step 2 | route=IT_TicketPost | empId=40217 | query=IT_Ticket_Save_SPOC | queryMs=68.3
2026-05-07 09:39:23.030 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=73.21 | totalMs=73.21
2026-05-07 09:39:23.030 | step 1 | route=IT_TicketPost | empId=40217 | query called at=09:39:23.030
2026-05-07 09:39:23.044 | step 2 | route=IT_TicketPost | empId=40217 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.46
2026-05-07 09:39:23.044 | step 3 | route=IT_TicketPost | empId=40217 | apiMs=14.28 | totalMs=14.28
2026-05-07 09:39:23.262 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:39:23.262
2026-05-07 09:39:23.272 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=9.06
2026-05-07 09:39:23.274 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-07 09:39:23.275 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-07 09:39:23.276 | step 2 | route=IT_Ticket | empId=40217 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-07 09:39:23.277 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_it_Ticket_Details | queryMs=1
2026-05-07 09:39:23.281 | step 2 | route=IT_Ticket | empId=40217 | query=VMS_Comp_login_proc | queryMs=3.66
2026-05-07 09:39:23.282 | step 3 | route=IT_Ticket | empId=40217 | apiMs=19.39 | totalMs=19.39
2026-05-07 09:39:23.282 | step 1 | route=IT_Ticket | empId=40217 | query called at=09:39:23.282
2026-05-07 09:39:23.284 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-07 09:39:23.285 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-07 09:39:23.286 | step 2 | route=IT_Ticket | empId=40217 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-07 09:39:23.287 | step 3 | route=IT_Ticket | empId=40217 | apiMs=4.61 | totalMs=4.61
2026-05-07 09:39:47.081 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=09:39:47.081
2026-05-07 09:39:47.104 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=22.35
2026-05-07 09:39:47.107 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=26.15 | totalMs=26.15
2026-05-07 09:39:47.739 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:47.739
2026-05-07 09:39:50.843 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=09:39:50.843
2026-05-07 09:39:50.880 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=IT_Ticket_Update_SPOC | queryMs=36.33
2026-05-07 09:39:50.896 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=53.42 | totalMs=53.42
2026-05-07 09:39:50.899 | step 1 | route=SPOC_Entry_Save | empId=41437 | query called at=09:39:50.899
2026-05-07 09:39:50.903 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-05-07 09:39:50.905 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-07 09:39:50.906 | step 2 | route=SPOC_Entry_Save | empId=41437 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-07 09:39:50.906 | step 3 | route=SPOC_Entry_Save | empId=41437 | apiMs=7.23 | totalMs=7.23
2026-05-07 09:39:51.125 | step 1 | route=Ticket_SPOC_Approve | empId=41437 | query called at=09:39:51.125
2026-05-07 09:39:51.149 | step 2 | route=Ticket_SPOC_Approve | empId=41437 | query=IT_TIcket_SPOCApp_Report | queryMs=22.95
2026-05-07 09:39:51.149 | step 3 | route=Ticket_SPOC_Approve | empId=41437 | apiMs=23.79 | totalMs=23.79
2026-05-07 09:39:51.483 | step 4 | route=pageRenderd | empId=41437 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:51.483
2026-05-07 09:53:24.875 | step 1 | route=IT_Ticket | empId=17713 | query called at=09:53:24.875
2026-05-07 09:53:24.983 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=106.57
2026-05-07 09:53:24.988 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-07 09:53:24.992 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-07 09:53:24.997 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-07 09:53:25.025 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_it_Ticket_Details | queryMs=27.47
2026-05-07 09:53:25.031 | step 2 | route=IT_Ticket | empId=17713 | query=VMS_Comp_login_proc | queryMs=5.96
2026-05-07 09:53:25.032 | step 3 | route=IT_Ticket | empId=17713 | apiMs=156.20 | totalMs=156.20
2026-05-07 09:53:25.032 | step 1 | route=IT_Ticket | empId=17713 | query called at=09:53:25.032
2026-05-07 09:53:25.052 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=19.35
2026-05-07 09:53:25.054 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-07 09:53:25.055 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-07 09:53:25.055 | step 3 | route=IT_Ticket | empId=17713 | apiMs=23.02 | totalMs=23.02
2026-05-07 09:53:42.381 | step 1 | route=HW_TicketFun | empId= | query called at=09:53:42.381
2026-05-07 09:53:42.392 | step 2 | route=HW_TicketFun | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=10.25
2026-05-07 09:53:42.392 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.36 | totalMs=11.36
2026-05-07 09:54:06.732 | step 1 | route=HW_TicketPost | empId=17713 | query called at=09:54:06.732
2026-05-07 09:54:06.754 | step 2 | route=HW_TicketPost | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=22.21
2026-05-07 09:54:06.758 | step 3 | route=HW_TicketPost | empId=17713 | apiMs=26.27 | totalMs=26.27
2026-05-07 09:54:06.761 | step 1 | route=HW_TicketPost | empId=17713 | query called at=09:54:06.761
2026-05-07 09:54:06.765 | step 2 | route=HW_TicketPost | empId=17713 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-05-07 09:54:06.765 | step 3 | route=HW_TicketPost | empId=17713 | apiMs=4.64 | totalMs=4.64
2026-05-07 09:54:06.766 | step 1 | route=HW_TicketPost | empId=17713 | query called at=09:54:06.766
2026-05-07 09:54:06.767 | step 2 | route=HW_TicketPost | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-07 09:54:06.768 | step 3 | route=HW_TicketPost | empId=17713 | apiMs=1.93 | totalMs=1.93
2026-05-07 09:54:06.768 | step 1 | route=HW_TicketPost | empId=17713 | query called at=09:54:06.768
2026-05-07 09:54:06.814 | step 2 | route=HW_TicketPost | empId=17713 | query=hw_ticket_save_proc_kpi | queryMs=45.66 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MALA R/GKA0215, 4, PRINTER RIBBON CHANGE, 1, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MALA R/GKA0215,@type_iss=4,@issue_Describ=PRINTER RIBBON CHANGE,@severity=1,@compid=1,@date=07-May-2026,@Emplno=17713,@filepath=,@filepath2=,@mod_id=1)
2026-05-07 09:54:06.821 | step 5 | route=HW_TicketPost | empId=17713 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MALA R/GKA0215, 4, PRINTER RIBBON CHANGE, 1, 1). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MALA R/GKA0215,@type_iss=4,@issue_Describ=PRINTER RIBBON CHANGE,@severity=1,@compid=1,@date=07-May-2026,@Emplno=17713,@filepath=,@filepath2=,@mod_id=1)
2026-05-07 09:54:07.043 | step 1 | route=IT_Ticket | empId=17713 | query called at=09:54:07.043
2026-05-07 09:54:07.054 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-05-07 09:54:07.055 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-07 09:54:07.057 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-07 09:54:07.058 | step 2 | route=IT_Ticket | empId=17713 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-07 09:54:07.060 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_it_Ticket_Details | queryMs=1.57
2026-05-07 09:54:07.062 | step 2 | route=IT_Ticket | empId=17713 | query=VMS_Comp_login_proc | queryMs=1.5
2026-05-07 09:54:07.062 | step 3 | route=IT_Ticket | empId=17713 | apiMs=18.91 | totalMs=18.91
2026-05-07 09:54:07.063 | step 1 | route=IT_Ticket | empId=17713 | query called at=09:54:07.063
2026-05-07 09:54:07.064 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-07 09:54:07.066 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-07 09:54:07.067 | step 2 | route=IT_Ticket | empId=17713 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-07 09:54:07.067 | step 3 | route=IT_Ticket | empId=17713 | apiMs=4.50 | totalMs=4.50
2026-05-07 09:58:27.798 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:58:27.798
2026-05-07 09:58:27.830 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=31.82
2026-05-07 09:58:27.832 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-07 09:58:27.836 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=4.12
2026-05-07 09:58:27.848 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=11.44
2026-05-07 09:58:27.851 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=2.75
2026-05-07 09:58:27.865 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=12.93
2026-05-07 09:58:27.865 | step 3 | route=IT_Ticket | empId=48116 | apiMs=67.24 | totalMs=67.24
2026-05-07 09:58:27.865 | step 1 | route=IT_Ticket | empId=48116 | query called at=09:58:27.865
2026-05-07 09:58:27.876 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=9.92
2026-05-07 09:58:27.877 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-07 09:58:27.881 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=3.54
2026-05-07 09:58:27.881 | step 3 | route=IT_Ticket | empId=48116 | apiMs=16.03 | totalMs=16.03
2026-05-07 09:58:35.978 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48116 | query called at=09:58:35.978
2026-05-07 09:58:36.431 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=453.08
2026-05-07 09:58:36.434 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48116 | apiMs=456.71 | totalMs=456.71
2026-05-07 09:58:38.679 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query called at=09:58:38.679
2026-05-07 09:58:38.724 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=44.2
2026-05-07 09:58:38.727 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48116 | apiMs=48.14 | totalMs=48.14
2026-05-07 10:00:15.339 | step 1 | route=IT_TicketPost | empId=48116 | query called at=10:00:15.339
2026-05-07 10:00:15.371 | step 2 | route=IT_TicketPost | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=31.34
2026-05-07 10:00:15.372 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=32.36 | totalMs=32.36
2026-05-07 10:00:15.372 | step 1 | route=IT_TicketPost | empId=48116 | query called at=10:00:15.372
2026-05-07 10:00:15.530 | step 2 | route=IT_TicketPost | empId=48116 | query=IT_Ticket_Save_SPOC | queryMs=157.55
2026-05-07 10:00:15.552 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=179.55 | totalMs=179.55
2026-05-07 10:00:15.552 | step 1 | route=IT_TicketPost | empId=48116 | query called at=10:00:15.552
2026-05-07 10:00:15.572 | step 2 | route=IT_TicketPost | empId=48116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.83
2026-05-07 10:00:15.573 | step 3 | route=IT_TicketPost | empId=48116 | apiMs=20.63 | totalMs=20.63
2026-05-07 10:00:18.497 | step 1 | route=IT_Ticket | empId=48116 | query called at=10:00:18.497
2026-05-07 10:00:18.507 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=9.61
2026-05-07 10:00:18.512 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-07 10:00:18.516 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-07 10:00:18.520 | step 2 | route=IT_Ticket | empId=48116 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-07 10:00:18.522 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-07 10:00:18.528 | step 2 | route=IT_Ticket | empId=48116 | query=VMS_Comp_login_proc | queryMs=5.81
2026-05-07 10:00:18.528 | step 3 | route=IT_Ticket | empId=48116 | apiMs=31.08 | totalMs=31.08
2026-05-07 10:00:18.529 | step 1 | route=IT_Ticket | empId=48116 | query called at=10:00:18.529
2026-05-07 10:00:18.530 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-07 10:00:18.532 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-07 10:00:18.533 | step 2 | route=IT_Ticket | empId=48116 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-07 10:00:18.533 | step 3 | route=IT_Ticket | empId=48116 | apiMs=4.73 | totalMs=4.73
2026-05-07 10:00:55.081 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:00:55.081
2026-05-07 10:00:55.119 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=37.93
2026-05-07 10:00:55.123 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=42.13 | totalMs=42.13
2026-05-07 10:00:56.016 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:00:56.016
2026-05-07 10:00:59.211 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:00:59.211
2026-05-07 10:00:59.625 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=IT_Ticket_Update_SPOC | queryMs=413.21
2026-05-07 10:00:59.627 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=415.92 | totalMs=415.92
2026-05-07 10:00:59.628 | step 1 | route=SPOC_Entry_Save | empId=20299 | query called at=10:00:59.628
2026-05-07 10:00:59.630 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.17
2026-05-07 10:00:59.632 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-07 10:00:59.633 | step 2 | route=SPOC_Entry_Save | empId=20299 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-07 10:00:59.634 | step 3 | route=SPOC_Entry_Save | empId=20299 | apiMs=5.91 | totalMs=5.91
2026-05-07 10:01:02.585 | step 1 | route=Ticket_SPOC_Approve | empId=20299 | query called at=10:01:02.585
2026-05-07 10:01:02.614 | step 2 | route=Ticket_SPOC_Approve | empId=20299 | query=IT_TIcket_SPOCApp_Report | queryMs=28.63
2026-05-07 10:01:02.617 | step 3 | route=Ticket_SPOC_Approve | empId=20299 | apiMs=32.32 | totalMs=32.32
2026-05-07 10:01:03.036 | step 4 | route=pageRenderd | empId=20299 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:01:03.036
2026-05-07 10:19:59.682 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=10:19:59.682
2026-05-07 10:19:59.745 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=62.42
2026-05-07 10:19:59.749 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=66.52 | totalMs=66.52
2026-05-07 10:20:00.173 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:20:00.173
2026-05-07 10:20:09.133 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=10:20:09.133
2026-05-07 10:20:09.201 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=67.76
2026-05-07 10:20:09.206 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=73.30 | totalMs=73.30
2026-05-07 10:20:09.209 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=10:20:09.209
2026-05-07 10:20:09.214 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.93
2026-05-07 10:20:09.215 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-05-07 10:20:09.217 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-05-07 10:20:09.217 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=8.14 | totalMs=8.14
2026-05-07 10:20:13.316 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=10:20:13.316
2026-05-07 10:20:13.359 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=42.85
2026-05-07 10:20:13.362 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=46.45 | totalMs=46.45
2026-05-07 10:20:13.768 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:20:13.768
2026-05-07 10:31:28.878 | step 1 | route=IT_Ticket | empId=40205 | query called at=10:31:28.878
2026-05-07 10:31:28.931 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=52.35
2026-05-07 10:31:28.936 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-07 10:31:28.940 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-05-07 10:31:28.943 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-05-07 10:31:28.961 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=17.4
2026-05-07 10:31:28.965 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=3.63
2026-05-07 10:31:28.966 | step 3 | route=IT_Ticket | empId=40205 | apiMs=87.08 | totalMs=87.08
2026-05-07 10:31:28.966 | step 1 | route=IT_Ticket | empId=40205 | query called at=10:31:28.966
2026-05-07 10:31:28.978 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=12.01
2026-05-07 10:31:28.980 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-07 10:31:28.981 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-07 10:31:28.981 | step 3 | route=IT_Ticket | empId=40205 | apiMs=15.06 | totalMs=15.06
2026-05-07 10:31:35.015 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40205 | query called at=10:31:35.015
2026-05-07 10:31:35.199 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=183.14
2026-05-07 10:31:35.202 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40205 | apiMs=186.96 | totalMs=186.96
2026-05-07 10:31:38.522 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query called at=10:31:38.522
2026-05-07 10:31:38.546 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=23
2026-05-07 10:31:38.549 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40205 | apiMs=26.63 | totalMs=26.63
2026-05-07 10:32:10.736 | step 1 | route=IT_TicketPost | empId=40205 | query called at=10:32:10.736
2026-05-07 10:32:10.747 | step 2 | route=IT_TicketPost | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-05-07 10:32:10.750 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=14.39 | totalMs=14.39
2026-05-07 10:32:10.753 | step 1 | route=IT_TicketPost | empId=40205 | query called at=10:32:10.753
2026-05-07 10:32:10.777 | step 2 | route=IT_TicketPost | empId=40205 | query=IT_Ticket_Save_SPOC | queryMs=20.65
2026-05-07 10:32:10.782 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=29.19 | totalMs=29.19
2026-05-07 10:32:10.783 | step 1 | route=IT_TicketPost | empId=40205 | query called at=10:32:10.783
2026-05-07 10:32:10.785 | step 2 | route=IT_TicketPost | empId=40205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-05-07 10:32:10.785 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=2.38 | totalMs=2.38
2026-05-07 10:32:10.786 | step 1 | route=IT_TicketPost | empId=40205 | query called at=10:32:10.786
2026-05-07 10:32:10.787 | step 2 | route=IT_TicketPost | empId=40205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-05-07 10:32:10.787 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=1.67 | totalMs=1.67
2026-05-07 10:32:12.026 | step 1 | route=IT_Ticket | empId=40205 | query called at=10:32:12.026
2026-05-07 10:32:12.037 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-05-07 10:32:12.039 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-05-07 10:32:12.041 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-05-07 10:32:12.042 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-07 10:32:12.044 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-05-07 10:32:12.050 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=5.97
2026-05-07 10:32:12.050 | step 3 | route=IT_Ticket | empId=40205 | apiMs=23.99 | totalMs=23.99
2026-05-07 10:32:12.051 | step 1 | route=IT_Ticket | empId=40205 | query called at=10:32:12.051
2026-05-07 10:32:12.053 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-07 10:32:12.054 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-07 10:32:12.055 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-07 10:32:12.056 | step 3 | route=IT_Ticket | empId=40205 | apiMs=4.78 | totalMs=4.78
2026-05-07 10:32:35.922 | step 1 | route=Ticket_SPOC_Approve | empId=31050 | query called at=10:32:35.922
2026-05-07 10:32:35.968 | step 2 | route=Ticket_SPOC_Approve | empId=31050 | query=IT_TIcket_SPOCApp_Report | queryMs=45.87
2026-05-07 10:32:35.972 | step 3 | route=Ticket_SPOC_Approve | empId=31050 | apiMs=49.52 | totalMs=49.52
2026-05-07 10:32:36.607 | step 4 | route=pageRenderd | empId=31050 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:32:36.607
2026-05-07 10:54:45.927 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:54:45.927
2026-05-07 10:54:45.958 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=30.15
2026-05-07 10:54:45.959 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-07 10:54:45.961 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-07 10:54:45.962 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-05-07 10:54:45.977 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=14.51
2026-05-07 10:54:45.981 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=3.19
2026-05-07 10:54:45.981 | step 3 | route=IT_Ticket | empId=59261 | apiMs=53.93 | totalMs=53.93
2026-05-07 10:54:45.982 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:54:45.982
2026-05-07 10:54:45.992 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=10.36
2026-05-07 10:54:45.993 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-07 10:54:45.995 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-07 10:54:45.995 | step 3 | route=IT_Ticket | empId=59261 | apiMs=13.31 | totalMs=13.31
2026-05-07 10:54:52.167 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=10:54:52.167
2026-05-07 10:54:52.614 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=446.28
2026-05-07 10:54:52.614 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=447.36 | totalMs=447.36
2026-05-07 10:54:53.737 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=10:54:53.737
2026-05-07 10:54:53.792 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=54.39
2026-05-07 10:54:53.795 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=57.98 | totalMs=57.98
2026-05-07 10:56:02.234 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:56:02.234
2026-05-07 10:56:02.245 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-05-07 10:56:02.249 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=14.51 | totalMs=14.51
2026-05-07 10:56:02.252 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:56:02.252
2026-05-07 10:56:02.294 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=39.71
2026-05-07 10:56:02.296 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=44.79 | totalMs=44.79
2026-05-07 10:56:02.297 | step 1 | route=IT_TicketPost | empId=59261 | query called at=10:56:02.297
2026-05-07 10:56:02.299 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-05-07 10:56:02.299 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.35 | totalMs=2.35
2026-05-07 10:56:02.528 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:56:02.528
2026-05-07 10:56:02.539 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-05-07 10:56:02.541 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-07 10:56:02.543 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-07 10:56:02.544 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-07 10:56:02.546 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-07 10:56:02.553 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=6.85
2026-05-07 10:56:02.553 | step 3 | route=IT_Ticket | empId=59261 | apiMs=24.91 | totalMs=24.91
2026-05-07 10:56:02.554 | step 1 | route=IT_Ticket | empId=59261 | query called at=10:56:02.554
2026-05-07 10:56:02.555 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-07 10:56:02.556 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-07 10:56:02.558 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-07 10:56:02.558 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.43 | totalMs=4.43
2026-05-07 11:03:15.050 | step 1 | route=IT_Ticket | empId=26116 | query called at=11:03:15.050
2026-05-07 11:03:15.112 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=62.2
2026-05-07 11:03:15.121 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-05-07 11:03:15.126 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=4.53
2026-05-07 11:03:15.128 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-07 11:03:15.157 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=29.09
2026-05-07 11:03:15.163 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=5.47
2026-05-07 11:03:15.163 | step 3 | route=IT_Ticket | empId=26116 | apiMs=113.60 | totalMs=113.60
2026-05-07 11:03:15.164 | step 1 | route=IT_Ticket | empId=26116 | query called at=11:03:15.164
2026-05-07 11:03:15.183 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=18.6
2026-05-07 11:03:15.184 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-07 11:03:15.185 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-07 11:03:15.186 | step 3 | route=IT_Ticket | empId=26116 | apiMs=21.83 | totalMs=21.83
2026-05-07 11:03:23.074 | step 1 | route=Ticket_Entry_SPOC_Module | empId=26116 | query called at=11:03:23.074
2026-05-07 11:03:23.173 | step 2 | route=Ticket_Entry_SPOC_Module | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=97.91
2026-05-07 11:03:23.176 | step 3 | route=Ticket_Entry_SPOC_Module | empId=26116 | apiMs=101.80 | totalMs=101.80
2026-05-07 11:03:24.964 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=26116 | query called at=11:03:24.964
2026-05-07 11:03:25.003 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=37.82
2026-05-07 11:03:25.006 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=26116 | apiMs=41.57 | totalMs=41.57
2026-05-07 11:04:05.661 | step 1 | route=IT_TicketPost | empId=26116 | query called at=11:04:05.661
2026-05-07 11:04:05.672 | step 2 | route=IT_TicketPost | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=10.83
2026-05-07 11:04:05.676 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=14.86 | totalMs=14.86
2026-05-07 11:04:05.679 | step 1 | route=IT_TicketPost | empId=26116 | query called at=11:04:05.679
2026-05-07 11:04:05.729 | step 2 | route=IT_TicketPost | empId=26116 | query=IT_Ticket_Save_SPOC | queryMs=46.96
2026-05-07 11:04:05.731 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=51.76 | totalMs=51.76
2026-05-07 11:04:05.731 | step 1 | route=IT_TicketPost | empId=26116 | query called at=11:04:05.731
2026-05-07 11:04:05.733 | step 2 | route=IT_TicketPost | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-05-07 11:04:05.733 | step 3 | route=IT_TicketPost | empId=26116 | apiMs=2.50 | totalMs=2.50
2026-05-07 11:04:07.578 | step 1 | route=IT_Ticket | empId=26116 | query called at=11:04:07.578
2026-05-07 11:04:07.589 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-05-07 11:04:07.591 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-07 11:04:07.592 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-07 11:04:07.593 | step 2 | route=IT_Ticket | empId=26116 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-07 11:04:07.595 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-07 11:04:07.597 | step 2 | route=IT_Ticket | empId=26116 | query=VMS_Comp_login_proc | queryMs=1.37
2026-05-07 11:04:07.597 | step 3 | route=IT_Ticket | empId=26116 | apiMs=19.08 | totalMs=19.08
2026-05-07 11:04:07.597 | step 1 | route=IT_Ticket | empId=26116 | query called at=11:04:07.597
2026-05-07 11:04:07.599 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-07 11:04:07.600 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-07 11:04:07.602 | step 2 | route=IT_Ticket | empId=26116 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-07 11:04:07.602 | step 3 | route=IT_Ticket | empId=26116 | apiMs=4.51 | totalMs=4.51
2026-05-07 11:11:34.250 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:11:34.250
2026-05-07 11:11:34.293 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=43.06
2026-05-07 11:11:34.295 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-07 11:11:34.297 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-07 11:11:34.298 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-07 11:11:34.326 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=27.1
2026-05-07 11:11:34.332 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=5.74
2026-05-07 11:11:34.332 | step 3 | route=IT_Ticket | empId=59989 | apiMs=82.58 | totalMs=82.58
2026-05-07 11:11:34.333 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:11:34.333
2026-05-07 11:11:34.364 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=30.51
2026-05-07 11:11:34.365 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-07 11:11:34.367 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-07 11:11:34.367 | step 3 | route=IT_Ticket | empId=59989 | apiMs=34.00 | totalMs=34.00
2026-05-07 11:12:15.609 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59989 | query called at=11:12:15.609
2026-05-07 11:12:16.034 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=424.32
2026-05-07 11:12:16.038 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59989 | apiMs=428.45 | totalMs=428.45
2026-05-07 11:12:19.130 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query called at=11:12:19.130
2026-05-07 11:12:19.153 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=22.72
2026-05-07 11:12:19.156 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59989 | apiMs=26.57 | totalMs=26.57
2026-05-07 11:14:35.622 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:14:35.622
2026-05-07 11:14:35.633 | step 2 | route=IT_TicketPost | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-05-07 11:14:35.636 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=13.70 | totalMs=13.70
2026-05-07 11:14:35.651 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:14:35.651
2026-05-07 11:14:35.721 | step 2 | route=IT_TicketPost | empId=59989 | query=IT_Ticket_Save_SPOC | queryMs=69.63
2026-05-07 11:14:35.723 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=72.08 | totalMs=72.08
2026-05-07 11:14:35.723 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:14:35.723
2026-05-07 11:14:35.725 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-05-07 11:14:35.726 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=2.31 | totalMs=2.31
2026-05-07 11:14:35.726 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:14:35.726
2026-05-07 11:14:35.727 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-05-07 11:14:35.727 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=1.49 | totalMs=1.49
2026-05-07 11:14:37.586 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:14:37.586
2026-05-07 11:14:37.596 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-05-07 11:14:37.598 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-07 11:14:37.600 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-07 11:14:37.601 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-07 11:14:37.603 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-05-07 11:14:37.609 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=6.23
2026-05-07 11:14:37.609 | step 3 | route=IT_Ticket | empId=59989 | apiMs=23.71 | totalMs=23.71
2026-05-07 11:14:37.610 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:14:37.610
2026-05-07 11:14:37.612 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-07 11:14:37.613 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-07 11:14:37.614 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-07 11:14:37.615 | step 3 | route=IT_Ticket | empId=59989 | apiMs=4.67 | totalMs=4.67
2026-05-07 11:33:45.916 | step 1 | route=IT_Ticket | empId=57732 | query called at=11:33:45.916
2026-05-07 11:33:45.959 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=41.84
2026-05-07 11:33:45.963 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-07 11:33:45.967 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-07 11:33:45.971 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-07 11:33:45.999 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=27.57
2026-05-07 11:33:46.006 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=5.93
2026-05-07 11:33:46.006 | step 3 | route=IT_Ticket | empId=57732 | apiMs=89.57 | totalMs=89.57
2026-05-07 11:33:46.006 | step 1 | route=IT_Ticket | empId=57732 | query called at=11:33:46.006
2026-05-07 11:33:46.026 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=19.17
2026-05-07 11:33:46.027 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-07 11:33:46.029 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-07 11:33:46.029 | step 3 | route=IT_Ticket | empId=57732 | apiMs=22.37 | totalMs=22.37
2026-05-07 11:34:10.125 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=11:34:10.125
2026-05-07 11:34:10.560 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=435.11
2026-05-07 11:34:10.561 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=436.45 | totalMs=436.45
2026-05-07 11:34:15.362 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=11:34:15.362
2026-05-07 11:34:15.392 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=29.51
2026-05-07 11:34:15.396 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=33.54 | totalMs=33.54
2026-05-07 11:36:00.309 | step 1 | route=IT_TicketPost | empId=57732 | query called at=11:36:00.309
2026-05-07 11:36:00.320 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-05-07 11:36:00.324 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=14.61 | totalMs=14.61
2026-05-07 11:36:00.326 | step 1 | route=IT_TicketPost | empId=57732 | query called at=11:36:00.326
2026-05-07 11:36:00.385 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=55.37
2026-05-07 11:36:00.394 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=67.47 | totalMs=67.47
2026-05-07 11:36:00.394 | step 1 | route=IT_TicketPost | empId=57732 | query called at=11:36:00.394
2026-05-07 11:36:00.498 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=103.25
2026-05-07 11:36:00.498 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=104.09 | totalMs=104.09
2026-05-07 11:36:00.499 | step 1 | route=IT_TicketPost | empId=57732 | query called at=11:36:00.499
2026-05-07 11:36:00.508 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.86
2026-05-07 11:36:00.508 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=9.61 | totalMs=9.61
2026-05-07 11:36:02.518 | step 1 | route=IT_Ticket | empId=57732 | query called at=11:36:02.518
2026-05-07 11:36:02.535 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=16.44
2026-05-07 11:36:02.544 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-05-07 11:36:02.558 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=13.09
2026-05-07 11:36:02.575 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=16.92
2026-05-07 11:36:02.592 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=16.67
2026-05-07 11:36:02.623 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=30.1
2026-05-07 11:36:02.623 | step 3 | route=IT_Ticket | empId=57732 | apiMs=105.21 | totalMs=105.21
2026-05-07 11:36:02.624 | step 1 | route=IT_Ticket | empId=57732 | query called at=11:36:02.624
2026-05-07 11:36:02.640 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=15.93
2026-05-07 11:36:02.656 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=16.2
2026-05-07 11:36:02.673 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=16.57
2026-05-07 11:36:02.674 | step 3 | route=IT_Ticket | empId=57732 | apiMs=50.05 | totalMs=50.05
2026-05-07 11:50:56.152 | step 1 | route=DesignTicketReport | empId=29310 | query called at=11:50:56.152
2026-05-07 11:50:56.226 | step 2 | route=DesignTicketReport | empId=29310 | query=DesignTicket_Report_proc | queryMs=73.24
2026-05-07 11:50:56.229 | step 3 | route=DesignTicketReport | empId=29310 | apiMs=77.32 | totalMs=77.32
2026-05-07 11:50:56.641 | step 4 | route=pageRenderd | empId=29310 | Page=DESIGNER TICKET REPORT | page fully loaded at : 11:50:56.641
2026-05-07 11:50:57.320 | step 1 | route=Ticket_SPOC_Approve | empId=29310 | query called at=11:50:57.320
2026-05-07 11:50:57.370 | step 2 | route=Ticket_SPOC_Approve | empId=29310 | query=IT_TIcket_SPOCApp_Report | queryMs=48.76
2026-05-07 11:50:57.373 | step 3 | route=Ticket_SPOC_Approve | empId=29310 | apiMs=52.88 | totalMs=52.88
2026-05-07 11:50:57.968 | step 4 | route=pageRenderd | empId=29310 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:50:57.968
2026-05-07 11:51:19.576 | step 1 | route=IT_Ticket_Report | empId=29310 | query called at=11:51:19.576
2026-05-07 11:51:20.112 | step 2 | route=IT_Ticket_Report | empId=29310 | query=kpi_it_ticket_report_page_proc | queryMs=535.85
2026-05-07 11:51:20.113 | step 3 | route=IT_Ticket_Report | empId=29310 | apiMs=536.92 | totalMs=536.92
2026-05-07 11:51:20.601 | step 4 | route=pageRenderd | empId=29310 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:51:20.601
2026-05-07 11:51:36.460 | step 1 | route=Ticket_SPOC_Approve | empId=38894 | query called at=11:51:36.460
2026-05-07 11:51:36.480 | step 2 | route=Ticket_SPOC_Approve | empId=38894 | query=IT_TIcket_SPOCApp_Report | queryMs=18.9
2026-05-07 11:51:36.480 | step 3 | route=Ticket_SPOC_Approve | empId=38894 | apiMs=19.97 | totalMs=19.97
2026-05-07 11:51:37.016 | step 4 | route=pageRenderd | empId=38894 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:51:37.016
2026-05-07 11:51:39.138 | step 1 | route=IT_Ticket | empId=29310 | query called at=11:51:39.138
2026-05-07 11:51:39.181 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=42.39
2026-05-07 11:51:39.186 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-07 11:51:39.190 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-07 11:51:39.194 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-07 11:51:39.221 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_it_Ticket_Details | queryMs=27.17
2026-05-07 11:51:39.227 | step 2 | route=IT_Ticket | empId=29310 | query=VMS_Comp_login_proc | queryMs=5.85
2026-05-07 11:51:39.228 | step 3 | route=IT_Ticket | empId=29310 | apiMs=89.59 | totalMs=89.59
2026-05-07 11:51:39.228 | step 1 | route=IT_Ticket | empId=29310 | query called at=11:51:39.228
2026-05-07 11:51:39.248 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=19.26
2026-05-07 11:51:39.249 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-07 11:51:39.250 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-07 11:51:39.251 | step 3 | route=IT_Ticket | empId=29310 | apiMs=22.39 | totalMs=22.39
2026-05-07 11:52:11.972 | step 1 | route=SPOC_Entry_Save | empId=38894 | query called at=11:52:11.972
2026-05-07 11:52:12.011 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=IT_Ticket_Update_SPOC | queryMs=38.02
2026-05-07 11:52:12.013 | step 3 | route=SPOC_Entry_Save | empId=38894 | apiMs=40.59 | totalMs=40.59
2026-05-07 11:52:12.013 | step 1 | route=SPOC_Entry_Save | empId=38894 | query called at=11:52:12.013
2026-05-07 11:52:12.015 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-05-07 11:52:12.017 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-07 11:52:12.018 | step 2 | route=SPOC_Entry_Save | empId=38894 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-07 11:52:12.018 | step 3 | route=SPOC_Entry_Save | empId=38894 | apiMs=5.28 | totalMs=5.28
2026-05-07 11:52:15.334 | step 1 | route=Ticket_SPOC_Approve | empId=38894 | query called at=11:52:15.334
2026-05-07 11:52:15.349 | step 2 | route=Ticket_SPOC_Approve | empId=38894 | query=IT_TIcket_SPOCApp_Report | queryMs=14.9
2026-05-07 11:52:15.352 | step 3 | route=Ticket_SPOC_Approve | empId=38894 | apiMs=18.40 | totalMs=18.40
2026-05-07 11:52:15.746 | step 4 | route=pageRenderd | empId=38894 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:15.746
2026-05-07 11:52:22.015 | step 1 | route=Ticket_SPOC_Approve | empId=38894 | query called at=11:52:22.015
2026-05-07 11:52:22.030 | step 2 | route=Ticket_SPOC_Approve | empId=38894 | query=IT_TIcket_SPOCApp_Report | queryMs=14.64
2026-05-07 11:52:22.031 | step 3 | route=Ticket_SPOC_Approve | empId=38894 | apiMs=15.66 | totalMs=15.66
2026-05-07 11:52:22.416 | step 4 | route=pageRenderd | empId=38894 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:52:22.416
2026-05-07 11:52:33.596 | step 1 | route=Ticket_Entry_SPOC_Module | empId=29310 | query called at=11:52:33.596
2026-05-07 11:52:34.043 | step 2 | route=Ticket_Entry_SPOC_Module | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=446.34
2026-05-07 11:52:34.044 | step 3 | route=Ticket_Entry_SPOC_Module | empId=29310 | apiMs=447.34 | totalMs=447.34
2026-05-07 11:52:39.115 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=29310 | query called at=11:52:39.115
2026-05-07 11:52:39.151 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=36.08
2026-05-07 11:52:39.154 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=29310 | apiMs=39.76 | totalMs=39.76
2026-05-07 11:53:35.328 | step 1 | route=HW_Ticket_Report | empId=37211 | query called at=11:53:35.328
2026-05-07 11:53:35.358 | step 2 | route=HW_Ticket_Report | empId=37211 | query=hw_ticket_report_kpi_proc | queryMs=29.48
2026-05-07 11:53:35.361 | step 3 | route=HW_Ticket_Report | empId=37211 | apiMs=33.57 | totalMs=33.57
2026-05-07 11:53:37.010 | step 4 | route=pageRenderd | empId=37211 | Page=HW TICKET REPORT | page fully loaded at : 11:53:37.010
2026-05-07 11:53:38.515 | step 1 | route=IT_Ticket_Report | empId=37211 | query called at=11:53:38.515
2026-05-07 11:53:38.595 | step 2 | route=IT_Ticket_Report | empId=37211 | query=kpi_it_ticket_report_page_proc | queryMs=80.05
2026-05-07 11:53:38.596 | step 3 | route=IT_Ticket_Report | empId=37211 | apiMs=80.86 | totalMs=80.86
2026-05-07 11:53:39.295 | step 4 | route=pageRenderd | empId=37211 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:53:39.295
2026-05-07 11:53:40.261 | step 1 | route=IT_Ticket | empId=37211 | query called at=11:53:40.261
2026-05-07 11:53:40.271 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-05-07 11:53:40.276 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-07 11:53:40.280 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-07 11:53:40.284 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-07 11:53:40.286 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-05-07 11:53:40.292 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=5.95
2026-05-07 11:53:40.292 | step 3 | route=IT_Ticket | empId=37211 | apiMs=31.56 | totalMs=31.56
2026-05-07 11:53:40.293 | step 1 | route=IT_Ticket | empId=37211 | query called at=11:53:40.293
2026-05-07 11:53:40.295 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-05-07 11:53:40.296 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-07 11:53:40.297 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-07 11:53:40.298 | step 3 | route=IT_Ticket | empId=37211 | apiMs=4.89 | totalMs=4.89
2026-05-07 11:53:50.849 | step 1 | route=HW_TicketFun | empId= | query called at=11:53:50.849
2026-05-07 11:53:50.860 | step 2 | route=HW_TicketFun | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=10.23
2026-05-07 11:53:50.861 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.25 | totalMs=11.25
2026-05-07 11:54:13.698 | step 1 | route=HW_TicketPost | empId=37211 | query called at=11:54:13.698
2026-05-07 11:54:13.727 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=28.85
2026-05-07 11:54:13.731 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=32.81 | totalMs=32.81
2026-05-07 11:54:13.734 | step 1 | route=HW_TicketPost | empId=37211 | query called at=11:54:13.734
2026-05-07 11:54:13.739 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-05-07 11:54:13.739 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=5.05 | totalMs=5.05
2026-05-07 11:54:13.739 | step 1 | route=HW_TicketPost | empId=37211 | query called at=11:54:13.739
2026-05-07 11:54:13.742 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.63
2026-05-07 11:54:13.742 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=2.53 | totalMs=2.53
2026-05-07 11:54:13.742 | step 1 | route=HW_TicketPost | empId=37211 | query called at=11:54:13.742
2026-05-07 11:54:13.809 | step 2 | route=HW_TicketPost | empId=37211 | query=hw_ticket_save_proc_kpi | queryMs=66.5 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (BALA NAGARAJAN THATCHINAMOORTHI/ASA0187, 4, DONER PROPLAM, 1, 3). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=BALA NAGARAJAN THATCHINAMOORTHI/ASA0187,@type_iss=4,@issue_Describ=DONER PROPLAM,@severity=1,@compid=3,@date=07-May-2026,@Emplno=37211,@filepath=,@filepath2=,@mod_id=1)
2026-05-07 11:54:13.818 | step 5 | route=HW_TicketPost | empId=37211 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (BALA NAGARAJAN THATCHINAMOORTHI/ASA0187, 4, DONER PROPLAM, 1, 3). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=BALA NAGARAJAN THATCHINAMOORTHI/ASA0187,@type_iss=4,@issue_Describ=DONER PROPLAM,@severity=1,@compid=3,@date=07-May-2026,@Emplno=37211,@filepath=,@filepath2=,@mod_id=1)
2026-05-07 11:54:14.077 | step 1 | route=IT_Ticket | empId=37211 | query called at=11:54:14.077
2026-05-07 11:54:14.088 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-05-07 11:54:14.090 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-05-07 11:54:14.092 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-07 11:54:14.093 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-07 11:54:14.095 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-07 11:54:14.101 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=6.2
2026-05-07 11:54:14.102 | step 3 | route=IT_Ticket | empId=37211 | apiMs=24.23 | totalMs=24.23
2026-05-07 11:54:14.102 | step 1 | route=IT_Ticket | empId=37211 | query called at=11:54:14.102
2026-05-07 11:54:14.104 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-05-07 11:54:14.105 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-07 11:54:14.107 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-07 11:54:14.107 | step 3 | route=IT_Ticket | empId=37211 | apiMs=4.93 | totalMs=4.93
2026-05-07 11:54:58.739 | step 1 | route=IT_Ticket_Report | empId=37211 | query called at=11:54:58.739
2026-05-07 11:54:58.766 | step 2 | route=IT_Ticket_Report | empId=37211 | query=kpi_it_ticket_report_page_proc | queryMs=27.1
2026-05-07 11:54:58.770 | step 3 | route=IT_Ticket_Report | empId=37211 | apiMs=30.98 | totalMs=30.98
2026-05-07 11:54:59.203 | step 4 | route=pageRenderd | empId=37211 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:54:59.203
2026-05-07 11:55:07.669 | step 1 | route=IT_Ticket_Report | empId=37211 | query called at=11:55:07.669
2026-05-07 11:55:07.698 | step 2 | route=IT_Ticket_Report | empId=37211 | query=kpi_it_ticket_report_page_proc | queryMs=28.21
2026-05-07 11:55:07.701 | step 3 | route=IT_Ticket_Report | empId=37211 | apiMs=32.07 | totalMs=32.07
2026-05-07 11:55:08.201 | step 4 | route=pageRenderd | empId=37211 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:55:08.201
2026-05-07 11:55:10.908 | step 1 | route=HW_Ticket_Report | empId=37211 | query called at=11:55:10.908
2026-05-07 11:55:10.928 | step 2 | route=HW_Ticket_Report | empId=37211 | query=hw_ticket_report_kpi_proc | queryMs=19.32
2026-05-07 11:55:10.931 | step 3 | route=HW_Ticket_Report | empId=37211 | apiMs=23.27 | totalMs=23.27
2026-05-07 11:55:11.301 | step 4 | route=pageRenderd | empId=37211 | Page=HW TICKET REPORT | page fully loaded at : 11:55:11.301
2026-05-07 11:55:22.315 | step 1 | route=IT_Ticket | empId=37211 | query called at=11:55:22.315
2026-05-07 11:55:22.330 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=14.69
2026-05-07 11:55:22.338 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=5.01
2026-05-07 11:55:22.346 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=5.39
2026-05-07 11:55:22.355 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=5.75
2026-05-07 11:55:22.363 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=7.76
2026-05-07 11:55:22.374 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=10.98
2026-05-07 11:55:22.375 | step 3 | route=IT_Ticket | empId=37211 | apiMs=60.15 | totalMs=60.15
2026-05-07 11:55:22.375 | step 1 | route=IT_Ticket | empId=37211 | query called at=11:55:22.375
2026-05-07 11:55:22.383 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=7.31
2026-05-07 11:55:22.391 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-05-07 11:55:22.399 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-05-07 11:55:22.400 | step 3 | route=IT_Ticket | empId=37211 | apiMs=24.61 | totalMs=24.61
2026-05-07 11:55:30.617 | step 1 | route=HW_TicketFun | empId= | query called at=11:55:30.617
2026-05-07 11:55:30.633 | step 2 | route=HW_TicketFun | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=14.88
2026-05-07 11:55:30.633 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.24 | totalMs=16.24
2026-05-07 11:55:53.380 | step 1 | route=HW_TicketPost | empId=37211 | query called at=11:55:53.380
2026-05-07 11:55:53.409 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=27.91
2026-05-07 11:55:53.412 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=31.81 | totalMs=31.81
2026-05-07 11:55:53.415 | step 1 | route=HW_TicketPost | empId=37211 | query called at=11:55:53.415
2026-05-07 11:55:53.420 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-05-07 11:55:53.420 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=5.02 | totalMs=5.02
2026-05-07 11:55:53.421 | step 1 | route=HW_TicketPost | empId=37211 | query called at=11:55:53.421
2026-05-07 11:55:53.422 | step 2 | route=HW_TicketPost | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-07 11:55:53.423 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=1.81 | totalMs=1.81
2026-05-07 11:55:53.423 | step 1 | route=HW_TicketPost | empId=37211 | query called at=11:55:53.423
2026-05-07 11:55:53.430 | step 2 | route=HW_TicketPost | empId=37211 | query=hw_ticket_save_proc_kpi | queryMs=6.65
2026-05-07 11:55:53.432 | step 3 | route=HW_TicketPost | empId=37211 | apiMs=9.16 | totalMs=9.16
2026-05-07 11:55:53.691 | step 1 | route=IT_Ticket | empId=37211 | query called at=11:55:53.691
2026-05-07 11:55:53.702 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-05-07 11:55:53.704 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-07 11:55:53.705 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-07 11:55:53.706 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-07 11:55:53.708 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-05-07 11:55:53.714 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=5.96
2026-05-07 11:55:53.715 | step 3 | route=IT_Ticket | empId=37211 | apiMs=23.12 | totalMs=23.12
2026-05-07 11:55:53.715 | step 1 | route=IT_Ticket | empId=37211 | query called at=11:55:53.715
2026-05-07 11:55:53.717 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-05-07 11:55:53.718 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-07 11:55:53.720 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-07 11:55:53.720 | step 3 | route=IT_Ticket | empId=37211 | apiMs=4.90 | totalMs=4.90
2026-05-07 11:56:09.366 | step 1 | route=IT_Ticket_Report | empId=37211 | query called at=11:56:09.366
2026-05-07 11:56:09.397 | step 2 | route=IT_Ticket_Report | empId=37211 | query=kpi_it_ticket_report_page_proc | queryMs=30.35
2026-05-07 11:56:09.400 | step 3 | route=IT_Ticket_Report | empId=37211 | apiMs=34.09 | totalMs=34.09
2026-05-07 11:56:09.759 | step 4 | route=pageRenderd | empId=37211 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:56:09.759
2026-05-07 11:56:12.979 | step 1 | route=HW_Ticket_Report | empId=37211 | query called at=11:56:12.979
2026-05-07 11:56:13.008 | step 2 | route=HW_Ticket_Report | empId=37211 | query=hw_ticket_report_kpi_proc | queryMs=28.83
2026-05-07 11:56:13.011 | step 3 | route=HW_Ticket_Report | empId=37211 | apiMs=32.47 | totalMs=32.47
2026-05-07 11:56:13.340 | step 4 | route=pageRenderd | empId=37211 | Page=HW TICKET REPORT | page fully loaded at : 11:56:13.340
2026-05-07 11:57:01.315 | step 1 | route=IT_TicketPost | empId=29310 | query called at=11:57:01.315
2026-05-07 11:57:01.326 | step 2 | route=IT_TicketPost | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-05-07 11:57:01.329 | step 3 | route=IT_TicketPost | empId=29310 | apiMs=14.39 | totalMs=14.39
2026-05-07 11:57:01.332 | step 1 | route=IT_TicketPost | empId=29310 | query called at=11:57:01.332
2026-05-07 11:57:01.360 | step 2 | route=IT_TicketPost | empId=29310 | query=IT_Ticket_Save_SPOC | queryMs=24.75
2026-05-07 11:57:01.362 | step 3 | route=IT_TicketPost | empId=29310 | apiMs=29.74 | totalMs=29.74
2026-05-07 11:57:01.362 | step 1 | route=IT_TicketPost | empId=29310 | query called at=11:57:01.362
2026-05-07 11:57:01.365 | step 2 | route=IT_TicketPost | empId=29310 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-05-07 11:57:01.365 | step 3 | route=IT_TicketPost | empId=29310 | apiMs=2.55 | totalMs=2.55
2026-05-07 11:57:01.365 | step 1 | route=IT_TicketPost | empId=29310 | query called at=11:57:01.365
2026-05-07 11:57:01.367 | step 2 | route=IT_TicketPost | empId=29310 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-05-07 11:57:01.367 | step 3 | route=IT_TicketPost | empId=29310 | apiMs=1.82 | totalMs=1.82
2026-05-07 11:57:03.643 | step 1 | route=IT_Ticket | empId=29310 | query called at=11:57:03.643
2026-05-07 11:57:03.653 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-05-07 11:57:03.655 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-07 11:57:03.657 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-07 11:57:03.658 | step 2 | route=IT_Ticket | empId=29310 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-07 11:57:03.660 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_it_Ticket_Details | queryMs=1.56
2026-05-07 11:57:03.667 | step 2 | route=IT_Ticket | empId=29310 | query=VMS_Comp_login_proc | queryMs=6.18
2026-05-07 11:57:03.667 | step 3 | route=IT_Ticket | empId=29310 | apiMs=24.22 | totalMs=24.22
2026-05-07 11:57:03.668 | step 1 | route=IT_Ticket | empId=29310 | query called at=11:57:03.668
2026-05-07 11:57:03.669 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-07 11:57:03.671 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-07 11:57:03.672 | step 2 | route=IT_Ticket | empId=29310 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-07 11:57:03.672 | step 3 | route=IT_Ticket | empId=29310 | apiMs=4.64 | totalMs=4.64
2026-05-07 11:57:27.699 | step 1 | route=IT_Ticket_Report | empId=29310 | query called at=11:57:27.699
2026-05-07 11:57:27.801 | step 2 | route=IT_Ticket_Report | empId=29310 | query=kpi_it_ticket_report_page_proc | queryMs=101.33
2026-05-07 11:57:27.805 | step 3 | route=IT_Ticket_Report | empId=29310 | apiMs=105.16 | totalMs=105.16
2026-05-07 11:57:28.277 | step 4 | route=pageRenderd | empId=29310 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:57:28.277
2026-05-07 12:16:16.688 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:16:16.688
2026-05-07 12:16:16.731 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=43.12
2026-05-07 12:16:16.733 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-07 12:16:16.735 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-07 12:16:16.736 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-07 12:16:16.764 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=27.6
2026-05-07 12:16:16.771 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=6.49
2026-05-07 12:16:16.772 | step 3 | route=IT_Ticket | empId=46609 | apiMs=84.33 | totalMs=84.33
2026-05-07 12:16:16.772 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:16:16.772
2026-05-07 12:16:16.792 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=19.23
2026-05-07 12:16:16.794 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-07 12:16:16.795 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-07 12:16:16.795 | step 3 | route=IT_Ticket | empId=46609 | apiMs=22.85 | totalMs=22.85
2026-05-07 12:17:06.788 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46609 | query called at=12:17:06.788
2026-05-07 12:17:06.927 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=138.49
2026-05-07 12:17:06.930 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46609 | apiMs=142.31 | totalMs=142.31
2026-05-07 12:21:51.913 | step 1 | route=IT_Ticket | empId=46684 | query called at=12:21:51.913
2026-05-07 12:21:51.956 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=42.09
2026-05-07 12:21:51.961 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-05-07 12:21:51.965 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-07 12:21:51.969 | step 2 | route=IT_Ticket | empId=46684 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-07 12:21:51.996 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_it_Ticket_Details | queryMs=27
2026-05-07 12:21:52.002 | step 2 | route=IT_Ticket | empId=46684 | query=VMS_Comp_login_proc | queryMs=5.68
2026-05-07 12:21:52.003 | step 3 | route=IT_Ticket | empId=46684 | apiMs=89.47 | totalMs=89.47
2026-05-07 12:21:52.003 | step 1 | route=IT_Ticket | empId=46684 | query called at=12:21:52.003
2026-05-07 12:21:52.022 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_HW_Ticket_Details | queryMs=18.78
2026-05-07 12:21:52.024 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-07 12:21:52.025 | step 2 | route=IT_Ticket | empId=46684 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-07 12:21:52.025 | step 3 | route=IT_Ticket | empId=46684 | apiMs=22.00 | totalMs=22.00
2026-05-07 12:21:57.219 | step 1 | route=IT_Ticket_Report | empId=46684 | query called at=12:21:57.219
2026-05-07 12:21:57.469 | step 2 | route=IT_Ticket_Report | empId=46684 | query=kpi_it_ticket_report_page_proc | queryMs=249.2
2026-05-07 12:21:57.469 | step 3 | route=IT_Ticket_Report | empId=46684 | apiMs=250.37 | totalMs=250.37
2026-05-07 12:21:58.577 | step 4 | route=pageRenderd | empId=46684 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:21:58.577
2026-05-07 12:22:03.003 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query called at=12:22:03.003
2026-05-07 12:22:03.053 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=50.29
2026-05-07 12:22:03.054 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46609 | apiMs=51.27 | totalMs=51.27
2026-05-07 12:22:18.715 | step 1 | route=HW_Ticket_Report | empId=46684 | query called at=12:22:18.715
2026-05-07 12:22:18.745 | step 2 | route=HW_Ticket_Report | empId=46684 | query=hw_ticket_report_kpi_proc | queryMs=29.6
2026-05-07 12:22:18.749 | step 3 | route=HW_Ticket_Report | empId=46684 | apiMs=33.72 | totalMs=33.72
2026-05-07 12:22:19.405 | step 4 | route=pageRenderd | empId=46684 | Page=HW TICKET REPORT | page fully loaded at : 12:22:19.405
2026-05-07 12:22:30.026 | step 1 | route=DesignerTicket | empId=46684 | query called at=12:22:30.026
2026-05-07 12:22:30.041 | step 2 | route=DesignerTicket | empId=46684 | query=Kpi_HW_Ticket_Details | queryMs=15.17
2026-05-07 12:22:30.045 | step 3 | route=DesignerTicket | empId=46684 | apiMs=18.98 | totalMs=18.98
2026-05-07 12:22:30.048 | step 1 | route=DesignerTicket | empId=46684 | query called at=12:22:30.048
2026-05-07 12:22:30.058 | step 2 | route=DesignerTicket | empId=46684 | query=Kpi_HW_Ticket_Details | queryMs=7.22
2026-05-07 12:22:30.058 | step 3 | route=DesignerTicket | empId=46684 | apiMs=10.57 | totalMs=10.57
2026-05-07 12:22:30.059 | step 1 | route=DesignerTicket | empId=46684 | query called at=12:22:30.059
2026-05-07 12:22:30.109 | step 2 | route=DesignerTicket | empId=46684 | query=Desginer_Typeof_Works_Master_Proc | queryMs=49.54
2026-05-07 12:22:30.109 | step 3 | route=DesignerTicket | empId=46684 | apiMs=50.22 | totalMs=50.22
2026-05-07 12:22:50.117 | step 1 | route=IT_Ticket_Report | empId=46684 | query called at=12:22:50.117
2026-05-07 12:22:50.228 | step 2 | route=IT_Ticket_Report | empId=46684 | query=kpi_it_ticket_report_page_proc | queryMs=110.79
2026-05-07 12:22:50.231 | step 3 | route=IT_Ticket_Report | empId=46684 | apiMs=114.56 | totalMs=114.56
2026-05-07 12:22:50.855 | step 4 | route=pageRenderd | empId=46684 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:22:50.855
2026-05-07 12:24:36.066 | step 1 | route=IT_TicketPost | empId=46609 | query called at=12:24:36.066
2026-05-07 12:24:36.081 | step 2 | route=IT_TicketPost | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=14.59
2026-05-07 12:24:36.084 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=18.09 | totalMs=18.09
2026-05-07 12:24:36.087 | step 1 | route=IT_TicketPost | empId=46609 | query called at=12:24:36.087
2026-05-07 12:24:36.204 | step 2 | route=IT_TicketPost | empId=46609 | query=IT_Ticket_Save_SPOC | queryMs=114.96
2026-05-07 12:24:36.251 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=164.07 | totalMs=164.07
2026-05-07 12:24:36.251 | step 1 | route=IT_TicketPost | empId=46609 | query called at=12:24:36.251
2026-05-07 12:24:36.253 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-05-07 12:24:36.254 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=2.76 | totalMs=2.76
2026-05-07 12:24:36.254 | step 1 | route=IT_TicketPost | empId=46609 | query called at=12:24:36.254
2026-05-07 12:24:36.256 | step 2 | route=IT_TicketPost | empId=46609 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-07 12:24:36.256 | step 3 | route=IT_TicketPost | empId=46609 | apiMs=1.69 | totalMs=1.69
2026-05-07 12:24:36.485 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:24:36.485
2026-05-07 12:24:36.495 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-05-07 12:24:36.497 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-07 12:24:36.498 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-07 12:24:36.499 | step 2 | route=IT_Ticket | empId=46609 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-07 12:24:36.500 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-05-07 12:24:36.504 | step 2 | route=IT_Ticket | empId=46609 | query=VMS_Comp_login_proc | queryMs=3.5
2026-05-07 12:24:36.505 | step 3 | route=IT_Ticket | empId=46609 | apiMs=19.07 | totalMs=19.07
2026-05-07 12:24:36.505 | step 1 | route=IT_Ticket | empId=46609 | query called at=12:24:36.505
2026-05-07 12:24:36.507 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-07 12:24:36.508 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-07 12:24:36.509 | step 2 | route=IT_Ticket | empId=46609 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-07 12:24:36.509 | step 3 | route=IT_Ticket | empId=46609 | apiMs=3.99 | totalMs=3.99
2026-05-07 12:24:56.512 | step 1 | route=IT_Ticket | empId=59989 | query called at=12:24:56.512
2026-05-07 12:24:56.522 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.11
2026-05-07 12:24:56.523 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-07 12:24:56.524 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-07 12:24:56.526 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-07 12:24:56.527 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-05-07 12:24:56.528 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=1
2026-05-07 12:24:56.529 | step 3 | route=IT_Ticket | empId=59989 | apiMs=16.54 | totalMs=16.54
2026-05-07 12:24:56.529 | step 1 | route=IT_Ticket | empId=59989 | query called at=12:24:56.529
2026-05-07 12:24:56.531 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-07 12:24:56.532 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-07 12:24:56.533 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-07 12:24:56.533 | step 3 | route=IT_Ticket | empId=59989 | apiMs=4.12 | totalMs=4.12
2026-05-07 12:25:24.609 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59989 | query called at=12:25:24.609
2026-05-07 12:25:24.838 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=227.74
2026-05-07 12:25:24.838 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59989 | apiMs=228.66 | totalMs=228.66
2026-05-07 12:25:27.976 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query called at=12:25:27.976
2026-05-07 12:25:27.994 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=16.7
2026-05-07 12:25:27.994 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59989 | apiMs=17.79 | totalMs=17.79
2026-05-07 12:26:54.913 | step 1 | route=IT_TicketPost | empId=59989 | query called at=12:26:54.913
2026-05-07 12:26:54.923 | step 2 | route=IT_TicketPost | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-07 12:26:54.927 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=13.89 | totalMs=13.89
2026-05-07 12:26:54.941 | step 1 | route=IT_TicketPost | empId=59989 | query called at=12:26:54.941
2026-05-07 12:26:54.989 | step 2 | route=IT_TicketPost | empId=59989 | query=IT_Ticket_Save_SPOC | queryMs=47.43
2026-05-07 12:26:54.995 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=54.09 | totalMs=54.09
2026-05-07 12:26:54.995 | step 1 | route=IT_TicketPost | empId=59989 | query called at=12:26:54.995
2026-05-07 12:26:54.997 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-05-07 12:26:54.998 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=2.45 | totalMs=2.45
2026-05-07 12:26:54.998 | step 1 | route=IT_TicketPost | empId=59989 | query called at=12:26:54.998
2026-05-07 12:26:55.000 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-05-07 12:26:55.000 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=1.83 | totalMs=1.83
2026-05-07 12:26:56.360 | step 1 | route=IT_Ticket | empId=59989 | query called at=12:26:56.360
2026-05-07 12:26:56.379 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=19.1
2026-05-07 12:26:56.388 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=5.66
2026-05-07 12:26:56.397 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=5.89
2026-05-07 12:26:56.407 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-05-07 12:26:56.415 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=8.32
2026-05-07 12:26:56.424 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=8.52
2026-05-07 12:26:56.424 | step 3 | route=IT_Ticket | empId=59989 | apiMs=64.55 | totalMs=64.55
2026-05-07 12:26:56.425 | step 1 | route=IT_Ticket | empId=59989 | query called at=12:26:56.425
2026-05-07 12:26:56.433 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=7.62
2026-05-07 12:26:56.442 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-05-07 12:26:56.450 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=8.21
2026-05-07 12:26:56.450 | step 3 | route=IT_Ticket | empId=59989 | apiMs=25.51 | totalMs=25.51
2026-05-07 12:29:55.629 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:29:55.629
2026-05-07 12:29:55.641 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=12.35
2026-05-07 12:29:55.646 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-07 12:29:55.650 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-07 12:29:55.655 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-07 12:29:55.656 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-07 12:29:55.662 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=5.72
2026-05-07 12:29:55.663 | step 3 | route=IT_Ticket | empId=67606 | apiMs=34.10 | totalMs=34.10
2026-05-07 12:29:55.663 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:29:55.663
2026-05-07 12:29:55.665 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-07 12:29:55.666 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-07 12:29:55.668 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-07 12:29:55.668 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.97 | totalMs=4.97
2026-05-07 12:30:11.423 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=12:30:11.423
2026-05-07 12:30:11.860 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=436.7
2026-05-07 12:30:11.869 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=446.51 | totalMs=446.51
2026-05-07 12:30:16.969 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=12:30:16.969
2026-05-07 12:30:17.000 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=30.02
2026-05-07 12:30:17.000 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=31.02 | totalMs=31.02
2026-05-07 12:31:51.912 | step 1 | route=IT_TicketPost | empId=67606 | query called at=12:31:51.912
2026-05-07 12:31:51.928 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=15.58
2026-05-07 12:31:51.929 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=16.62 | totalMs=16.62
2026-05-07 12:31:51.929 | step 1 | route=IT_TicketPost | empId=67606 | query called at=12:31:51.929
2026-05-07 12:31:52.544 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=614.36
2026-05-07 12:31:52.685 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=756.25 | totalMs=756.25
2026-05-07 12:31:52.686 | step 1 | route=IT_TicketPost | empId=67606 | query called at=12:31:52.686
2026-05-07 12:31:52.716 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=29.66
2026-05-07 12:31:52.717 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=30.68 | totalMs=30.68
2026-05-07 12:31:52.947 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:31:52.947
2026-05-07 12:31:52.962 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=14.25
2026-05-07 12:31:52.970 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=7.74
2026-05-07 12:31:52.978 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=7.96
2026-05-07 12:31:52.980 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-07 12:31:52.981 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=0.83
2026-05-07 12:31:52.984 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=3.15
2026-05-07 12:31:52.985 | step 3 | route=IT_Ticket | empId=67606 | apiMs=37.68 | totalMs=37.68
2026-05-07 12:31:52.985 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:31:52.985
2026-05-07 12:31:52.987 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-07 12:31:52.988 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-05-07 12:31:52.989 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-07 12:31:52.989 | step 3 | route=IT_Ticket | empId=67606 | apiMs=3.94 | totalMs=3.94
2026-05-07 12:34:55.337 | step 1 | route=IT_Ticket | empId=37211 | query called at=12:34:55.337
2026-05-07 12:34:55.350 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=11.97
2026-05-07 12:34:55.354 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-07 12:34:55.359 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.79
2026-05-07 12:34:55.363 | step 2 | route=IT_Ticket | empId=37211 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-07 12:34:55.365 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-05-07 12:34:55.371 | step 2 | route=IT_Ticket | empId=37211 | query=VMS_Comp_login_proc | queryMs=5.64
2026-05-07 12:34:55.371 | step 3 | route=IT_Ticket | empId=37211 | apiMs=34.31 | totalMs=34.31
2026-05-07 12:34:55.371 | step 1 | route=IT_Ticket | empId=37211 | query called at=12:34:55.371
2026-05-07 12:34:55.373 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-07 12:34:55.375 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-07 12:34:55.376 | step 2 | route=IT_Ticket | empId=37211 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-07 12:34:55.376 | step 3 | route=IT_Ticket | empId=37211 | apiMs=4.68 | totalMs=4.68
2026-05-07 12:35:12.126 | step 1 | route=HW_Ticket_Report | empId=37211 | query called at=12:35:12.126
2026-05-07 12:35:12.157 | step 2 | route=HW_Ticket_Report | empId=37211 | query=hw_ticket_report_kpi_proc | queryMs=30.07
2026-05-07 12:35:12.157 | step 3 | route=HW_Ticket_Report | empId=37211 | apiMs=31.08 | totalMs=31.08
2026-05-07 12:35:12.583 | step 4 | route=pageRenderd | empId=37211 | Page=HW TICKET REPORT | page fully loaded at : 12:35:12.583
2026-05-07 12:40:19.076 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=12:40:19.076
2026-05-07 12:40:19.124 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=47.59
2026-05-07 12:40:19.128 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=51.34 | totalMs=51.34
2026-05-07 12:40:19.470 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:40:19.470
2026-05-07 12:47:43.076 | step 1 | route=IT_Ticket | empId=48836 | query called at=12:47:43.076
2026-05-07 12:47:43.121 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=43.93
2026-05-07 12:47:43.123 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-07 12:47:43.125 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-05-07 12:47:43.126 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-07 12:47:43.155 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=28.33
2026-05-07 12:47:43.160 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=5.3
2026-05-07 12:47:43.161 | step 3 | route=IT_Ticket | empId=48836 | apiMs=84.42 | totalMs=84.42
2026-05-07 12:47:43.161 | step 1 | route=IT_Ticket | empId=48836 | query called at=12:47:43.161
2026-05-07 12:47:43.181 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=19.11
2026-05-07 12:47:43.182 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-07 12:47:43.183 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-07 12:47:43.184 | step 3 | route=IT_Ticket | empId=48836 | apiMs=22.52 | totalMs=22.52
2026-05-07 12:47:57.919 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=12:47:57.919
2026-05-07 12:47:58.210 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=289.93
2026-05-07 12:47:58.210 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=291.05 | totalMs=291.05
2026-05-07 12:48:00.723 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=12:48:00.723
2026-05-07 12:48:00.788 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=63.82
2026-05-07 12:48:00.791 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=67.77 | totalMs=67.77
2026-05-07 12:49:30.313 | step 1 | route=IT_TicketPost | empId=48836 | query called at=12:49:30.313
2026-05-07 12:49:30.323 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-05-07 12:49:30.327 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=14.01 | totalMs=14.01
2026-05-07 12:49:30.330 | step 1 | route=IT_TicketPost | empId=48836 | query called at=12:49:30.330
2026-05-07 12:49:30.379 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=46.42
2026-05-07 12:49:30.380 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=50.81 | totalMs=50.81
2026-05-07 12:49:30.381 | step 1 | route=IT_TicketPost | empId=48836 | query called at=12:49:30.381
2026-05-07 12:49:30.400 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.06
2026-05-07 12:49:30.401 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=19.98 | totalMs=19.98
2026-05-07 12:49:33.575 | step 1 | route=IT_Ticket | empId=48836 | query called at=12:49:33.575
2026-05-07 12:49:33.586 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-05-07 12:49:33.590 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-07 12:49:33.594 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-07 12:49:33.595 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-07 12:49:33.597 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-05-07 12:49:33.603 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=5.67
2026-05-07 12:49:33.603 | step 3 | route=IT_Ticket | empId=48836 | apiMs=28.59 | totalMs=28.59
2026-05-07 12:49:33.604 | step 1 | route=IT_Ticket | empId=48836 | query called at=12:49:33.604
2026-05-07 12:49:33.605 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-07 12:49:33.606 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-07 12:49:33.607 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-07 12:49:33.608 | step 3 | route=IT_Ticket | empId=48836 | apiMs=4.03 | totalMs=4.03
2026-05-07 13:13:05.730 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=13:13:05.730
2026-05-07 13:13:05.834 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=103.86
2026-05-07 13:13:05.837 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=107.44 | totalMs=107.44
2026-05-07 13:13:08.197 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:13:08.197
2026-05-07 13:13:17.139 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=13:13:17.139
2026-05-07 13:13:17.171 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=IT_Ticket_Update_SPOC | queryMs=31.13
2026-05-07 13:13:17.182 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=43.14 | totalMs=43.14
2026-05-07 13:13:17.185 | step 1 | route=SPOC_Entry_Save | empId=63209 | query called at=13:13:17.185
2026-05-07 13:13:17.190 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-05-07 13:13:17.191 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-07 13:13:17.193 | step 2 | route=SPOC_Entry_Save | empId=63209 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-07 13:13:17.193 | step 3 | route=SPOC_Entry_Save | empId=63209 | apiMs=7.60 | totalMs=7.60
2026-05-07 13:13:17.466 | step 1 | route=Ticket_SPOC_Approve | empId=63209 | query called at=13:13:17.466
2026-05-07 13:13:17.488 | step 2 | route=Ticket_SPOC_Approve | empId=63209 | query=IT_TIcket_SPOCApp_Report | queryMs=20.85
2026-05-07 13:13:17.488 | step 3 | route=Ticket_SPOC_Approve | empId=63209 | apiMs=21.79 | totalMs=21.79
2026-05-07 13:13:17.916 | step 4 | route=pageRenderd | empId=63209 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:13:17.916
2026-05-07 13:13:34.266 | step 5 | route=dashboard | empId=Gka0616 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-07 13:13:40.250 | step 5 | route=dashboard | empId=GRA0208 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-07 13:25:36.126 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:25:36.126
2026-05-07 13:25:36.166 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=39.05
2026-05-07 13:25:36.167 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-07 13:25:36.169 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-07 13:25:36.170 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-07 13:25:36.200 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=29.35
2026-05-07 13:25:36.207 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=7.04
2026-05-07 13:25:36.207 | step 3 | route=IT_Ticket | empId=46982 | apiMs=81.44 | totalMs=81.44
2026-05-07 13:25:36.208 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:25:36.208
2026-05-07 13:25:36.230 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=21.64
2026-05-07 13:25:36.231 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-07 13:25:36.233 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-07 13:25:36.233 | step 3 | route=IT_Ticket | empId=46982 | apiMs=24.94 | totalMs=24.94
2026-05-07 13:25:42.291 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=13:25:42.291
2026-05-07 13:25:43.222 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=930.04
2026-05-07 13:25:43.222 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=931.24 | totalMs=931.24
2026-05-07 13:25:44.856 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=13:25:44.856
2026-05-07 13:25:44.910 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=54.06
2026-05-07 13:25:44.911 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=55.11 | totalMs=55.11
2026-05-07 13:27:59.467 | step 1 | route=IT_TicketPost | empId=46982 | query called at=13:27:59.467
2026-05-07 13:27:59.493 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=24.65
2026-05-07 13:27:59.496 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=29.17 | totalMs=29.17
2026-05-07 13:27:59.499 | step 1 | route=IT_TicketPost | empId=46982 | query called at=13:27:59.499
2026-05-07 13:27:59.542 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=40.01
2026-05-07 13:27:59.545 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=45.34 | totalMs=45.34
2026-05-07 13:27:59.545 | step 1 | route=IT_TicketPost | empId=46982 | query called at=13:27:59.545
2026-05-07 13:27:59.547 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-05-07 13:27:59.547 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=1.97 | totalMs=1.97
2026-05-07 13:28:02.742 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:28:02.742
2026-05-07 13:28:02.752 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.37
2026-05-07 13:28:02.757 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-07 13:28:02.761 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-07 13:28:02.762 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-05-07 13:28:02.764 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-05-07 13:28:02.765 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=1.09
2026-05-07 13:28:02.765 | step 3 | route=IT_Ticket | empId=46982 | apiMs=23.10 | totalMs=23.10
2026-05-07 13:28:02.766 | step 1 | route=IT_Ticket | empId=46982 | query called at=13:28:02.766
2026-05-07 13:28:02.767 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-07 13:28:02.769 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-07 13:28:02.770 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-07 13:28:02.770 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.37 | totalMs=4.37
2026-05-07 13:30:53.844 | step 1 | route=IT_Ticket | empId=9752 | query called at=13:30:53.844
2026-05-07 13:30:53.855 | step 2 | route=IT_Ticket | empId=9752 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-05-07 13:30:53.857 | step 2 | route=IT_Ticket | empId=9752 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-07 13:30:53.859 | step 2 | route=IT_Ticket | empId=9752 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-07 13:30:53.860 | step 2 | route=IT_Ticket | empId=9752 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-07 13:30:53.862 | step 2 | route=IT_Ticket | empId=9752 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-05-07 13:30:53.863 | step 2 | route=IT_Ticket | empId=9752 | query=VMS_Comp_login_proc | queryMs=1.48
2026-05-07 13:30:53.864 | step 3 | route=IT_Ticket | empId=9752 | apiMs=19.79 | totalMs=19.79
2026-05-07 13:30:53.864 | step 1 | route=IT_Ticket | empId=9752 | query called at=13:30:53.864
2026-05-07 13:30:53.866 | step 2 | route=IT_Ticket | empId=9752 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-07 13:30:53.867 | step 2 | route=IT_Ticket | empId=9752 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-07 13:30:53.869 | step 2 | route=IT_Ticket | empId=9752 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-07 13:30:53.869 | step 3 | route=IT_Ticket | empId=9752 | apiMs=4.90 | totalMs=4.90
2026-05-07 13:31:01.909 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=13:31:01.909
2026-05-07 13:31:01.963 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=53.96
2026-05-07 13:31:01.966 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=57.83 | totalMs=57.83
2026-05-07 13:31:02.685 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:31:02.685
2026-05-07 13:31:06.581 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=13:31:06.581
2026-05-07 13:31:06.646 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=63.69
2026-05-07 13:31:06.660 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=78.53 | totalMs=78.53
2026-05-07 13:31:06.663 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=13:31:06.663
2026-05-07 13:31:06.673 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.66
2026-05-07 13:31:06.682 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.26
2026-05-07 13:31:06.691 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.28
2026-05-07 13:31:06.691 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=28.20 | totalMs=28.20
2026-05-07 13:31:10.163 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=13:31:10.163
2026-05-07 13:31:10.180 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=16.31
2026-05-07 13:31:10.183 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=19.99 | totalMs=19.99
2026-05-07 13:31:10.930 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:31:10.930
2026-05-07 14:18:17.477 | step 1 | route=IT_Ticket | empId=41686 | query called at=14:18:17.477
2026-05-07 14:18:17.510 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=31.92
2026-05-07 14:18:17.511 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-07 14:18:17.513 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-07 14:18:17.514 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-07 14:18:17.533 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_it_Ticket_Details | queryMs=18.54
2026-05-07 14:18:17.537 | step 2 | route=IT_Ticket | empId=41686 | query=VMS_Comp_login_proc | queryMs=3.75
2026-05-07 14:18:17.537 | step 3 | route=IT_Ticket | empId=41686 | apiMs=60.15 | totalMs=60.15
2026-05-07 14:18:17.538 | step 1 | route=IT_Ticket | empId=41686 | query called at=14:18:17.538
2026-05-07 14:18:17.551 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=12.88
2026-05-07 14:18:17.553 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-07 14:18:17.554 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-07 14:18:17.554 | step 3 | route=IT_Ticket | empId=41686 | apiMs=16.06 | totalMs=16.06
2026-05-07 14:18:27.172 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41686 | query called at=14:18:27.172
2026-05-07 14:18:27.374 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=201.13
2026-05-07 14:18:27.377 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41686 | apiMs=204.65 | totalMs=204.65
2026-05-07 14:18:48.660 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query called at=14:18:48.660
2026-05-07 14:18:48.694 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=34
2026-05-07 14:18:48.698 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41686 | apiMs=37.75 | totalMs=37.75
2026-05-07 14:34:39.289 | step 1 | route=IT_TicketPost | empId=41686 | query called at=14:34:39.289
2026-05-07 14:34:39.328 | step 2 | route=IT_TicketPost | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=38.56
2026-05-07 14:34:39.331 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=42.12 | totalMs=42.12
2026-05-07 14:34:39.334 | step 1 | route=IT_TicketPost | empId=41686 | query called at=14:34:39.334
2026-05-07 14:34:39.366 | step 2 | route=IT_TicketPost | empId=41686 | query=IT_Ticket_Save_SPOC | queryMs=29.8
2026-05-07 14:34:39.385 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=51.04 | totalMs=51.04
2026-05-07 14:34:39.385 | step 1 | route=IT_TicketPost | empId=41686 | query called at=14:34:39.385
2026-05-07 14:34:39.411 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.35
2026-05-07 14:34:39.411 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=26.20 | totalMs=26.20
2026-05-07 14:34:39.412 | step 1 | route=IT_TicketPost | empId=41686 | query called at=14:34:39.412
2026-05-07 14:34:39.413 | step 2 | route=IT_TicketPost | empId=41686 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.15
2026-05-07 14:34:39.414 | step 3 | route=IT_TicketPost | empId=41686 | apiMs=1.89 | totalMs=1.89
2026-05-07 14:34:39.657 | step 1 | route=IT_Ticket | empId=41686 | query called at=14:34:39.657
2026-05-07 14:34:39.668 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-05-07 14:34:39.670 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-07 14:34:39.671 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-07 14:34:39.673 | step 2 | route=IT_Ticket | empId=41686 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-07 14:34:39.701 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_it_Ticket_Details | queryMs=28.16
2026-05-07 14:34:39.707 | step 2 | route=IT_Ticket | empId=41686 | query=VMS_Comp_login_proc | queryMs=5.6
2026-05-07 14:34:39.708 | step 3 | route=IT_Ticket | empId=41686 | apiMs=50.15 | totalMs=50.15
2026-05-07 14:34:39.708 | step 1 | route=IT_Ticket | empId=41686 | query called at=14:34:39.708
2026-05-07 14:34:39.728 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=19.23
2026-05-07 14:34:39.729 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-07 14:34:39.731 | step 2 | route=IT_Ticket | empId=41686 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-07 14:34:39.731 | step 3 | route=IT_Ticket | empId=41686 | apiMs=23.05 | totalMs=23.05
2026-05-07 14:53:30.715 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:53:30.715
2026-05-07 14:53:30.785 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=69.42
2026-05-07 14:53:30.785 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=70.59 | totalMs=70.59
2026-05-07 14:53:31.283 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:53:31.283
2026-05-07 14:53:41.981 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:53:41.981
2026-05-07 14:53:42.017 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=34.61
2026-05-07 14:53:42.043 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=23.17
2026-05-07 14:53:42.044 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=63.00 | totalMs=63.00
2026-05-07 14:53:42.045 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:53:42.045
2026-05-07 14:53:42.047 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-05-07 14:53:42.048 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-07 14:53:42.050 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-05-07 14:53:42.050 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.46 | totalMs=5.46
2026-05-07 14:53:44.154 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=14:53:44.154
2026-05-07 14:53:44.156 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-05-07 14:53:44.158 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-05-07 14:53:44.159 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-05-07 14:53:44.159 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=4.92 | totalMs=4.92
2026-05-07 14:53:44.465 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=14:53:44.465
2026-05-07 14:53:44.500 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.77
2026-05-07 14:53:44.500 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.65 | totalMs=34.65
2026-05-07 14:53:44.910 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:53:44.910
2026-05-07 14:55:29.896 | step 1 | route=IT_Ticket | empId=10787 | query called at=14:55:29.896
2026-05-07 14:55:29.952 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=56.18
2026-05-07 14:55:29.961 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-05-07 14:55:29.969 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=7.75
2026-05-07 14:55:29.978 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-05-07 14:55:30.019 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=41.48
2026-05-07 14:55:30.031 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=10.98
2026-05-07 14:55:30.031 | step 3 | route=IT_Ticket | empId=10787 | apiMs=135.32 | totalMs=135.32
2026-05-07 14:55:30.032 | step 1 | route=IT_Ticket | empId=10787 | query called at=14:55:30.032
2026-05-07 14:55:30.058 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=26.56
2026-05-07 14:55:30.067 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-05-07 14:55:30.076 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=8.37
2026-05-07 14:55:30.076 | step 3 | route=IT_Ticket | empId=10787 | apiMs=44.35 | totalMs=44.35
2026-05-07 14:55:40.406 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10787 | query called at=14:55:40.406
2026-05-07 14:55:40.848 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=441.91
2026-05-07 14:55:40.852 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10787 | apiMs=445.72 | totalMs=445.72
2026-05-07 14:55:45.309 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query called at=14:55:45.309
2026-05-07 14:55:45.352 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=42.46
2026-05-07 14:55:45.356 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10787 | apiMs=46.62 | totalMs=46.62
2026-05-07 14:56:16.270 | step 1 | route=IT_Ticket | empId=52188 | query called at=14:56:16.270
2026-05-07 14:56:16.280 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-05-07 14:56:16.281 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-07 14:56:16.282 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-05-07 14:56:16.283 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-05-07 14:56:16.284 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-05-07 14:56:16.288 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=3.38
2026-05-07 14:56:16.289 | step 3 | route=IT_Ticket | empId=52188 | apiMs=18.82 | totalMs=18.82
2026-05-07 14:56:16.289 | step 1 | route=IT_Ticket | empId=52188 | query called at=14:56:16.289
2026-05-07 14:56:16.290 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-07 14:56:16.291 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-07 14:56:16.292 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-05-07 14:56:16.293 | step 3 | route=IT_Ticket | empId=52188 | apiMs=3.83 | totalMs=3.83
2026-05-07 14:56:20.626 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=14:56:20.626
2026-05-07 14:56:20.783 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=156.31
2026-05-07 14:56:20.786 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=160.29 | totalMs=160.29
2026-05-07 14:56:22.049 | step 1 | route=IT_TicketPost | empId=10787 | query called at=14:56:22.049
2026-05-07 14:56:22.060 | step 2 | route=IT_TicketPost | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-05-07 14:56:22.063 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=13.97 | totalMs=13.97
2026-05-07 14:56:22.066 | step 1 | route=IT_TicketPost | empId=10787 | query called at=14:56:22.066
2026-05-07 14:56:22.491 | step 2 | route=IT_TicketPost | empId=10787 | query=IT_Ticket_Save_SPOC | queryMs=421.98
2026-05-07 14:56:22.532 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=466.71 | totalMs=466.71
2026-05-07 14:56:22.533 | step 1 | route=IT_TicketPost | empId=10787 | query called at=14:56:22.533
2026-05-07 14:56:22.535 | step 2 | route=IT_TicketPost | empId=10787 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-05-07 14:56:22.535 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=2.31 | totalMs=2.31
2026-05-07 14:56:22.536 | step 1 | route=IT_TicketPost | empId=10787 | query called at=14:56:22.536
2026-05-07 14:56:22.537 | step 2 | route=IT_TicketPost | empId=10787 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-05-07 14:56:22.537 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=1.37 | totalMs=1.37
2026-05-07 14:56:24.794 | step 1 | route=IT_Ticket | empId=10787 | query called at=14:56:24.794
2026-05-07 14:56:24.804 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-05-07 14:56:24.808 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-07 14:56:24.812 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-07 14:56:24.813 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-07 14:56:24.814 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-05-07 14:56:24.816 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=0.92
2026-05-07 14:56:24.816 | step 3 | route=IT_Ticket | empId=10787 | apiMs=21.69 | totalMs=21.69
2026-05-07 14:56:24.816 | step 1 | route=IT_Ticket | empId=10787 | query called at=14:56:24.816
2026-05-07 14:56:24.818 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-07 14:56:24.819 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-07 14:56:24.821 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-07 14:56:24.821 | step 3 | route=IT_Ticket | empId=10787 | apiMs=4.40 | totalMs=4.40
2026-05-07 14:56:30.304 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=14:56:30.304
2026-05-07 14:56:30.438 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=133.32
2026-05-07 14:56:30.441 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=137.17 | totalMs=137.17
2026-05-07 14:56:32.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=14:56:32.577
2026-05-07 14:56:32.587 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-05-07 14:56:32.590 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=13.41 | totalMs=13.41
2026-05-07 14:56:52.987 | step 1 | route=IT_TicketPost | empId=52188 | query called at=14:56:52.987
2026-05-07 14:56:52.997 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-05-07 14:56:53.000 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=13.42 | totalMs=13.42
2026-05-07 14:56:53.003 | step 1 | route=IT_TicketPost | empId=52188 | query called at=14:56:53.003
2026-05-07 14:56:53.033 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=26.72
2026-05-07 14:56:53.035 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=31.72 | totalMs=31.72
2026-05-07 14:56:53.035 | step 1 | route=IT_TicketPost | empId=52188 | query called at=14:56:53.035
2026-05-07 14:56:53.037 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-05-07 14:56:53.037 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.05 | totalMs=2.05
2026-05-07 14:56:53.265 | step 1 | route=IT_Ticket | empId=52188 | query called at=14:56:53.265
2026-05-07 14:56:53.275 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-07 14:56:53.278 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=2.05
2026-05-07 14:56:53.279 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-07 14:56:53.280 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-07 14:56:53.282 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-07 14:56:53.283 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=1.27
2026-05-07 14:56:53.284 | step 3 | route=IT_Ticket | empId=52188 | apiMs=19.24 | totalMs=19.24
2026-05-07 14:56:53.284 | step 1 | route=IT_Ticket | empId=52188 | query called at=14:56:53.284
2026-05-07 14:56:53.286 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-07 14:56:53.287 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-07 14:56:53.289 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-07 14:56:53.289 | step 3 | route=IT_Ticket | empId=52188 | apiMs=4.85 | totalMs=4.85
2026-05-07 14:57:15.554 | step 1 | route=Ticket_SPOC_Approve | empId=39920 | query called at=14:57:15.554
2026-05-07 14:57:15.583 | step 2 | route=Ticket_SPOC_Approve | empId=39920 | query=IT_TIcket_SPOCApp_Report | queryMs=28.13
2026-05-07 14:57:15.583 | step 3 | route=Ticket_SPOC_Approve | empId=39920 | apiMs=29.09 | totalMs=29.09
2026-05-07 14:57:16.490 | step 4 | route=pageRenderd | empId=39920 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:57:16.490
2026-05-07 14:57:25.314 | step 1 | route=SPOC_Entry_Save | empId=39920 | query called at=14:57:25.314
2026-05-07 14:57:25.333 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=IT_Ticket_Update_SPOC | queryMs=18.56
2026-05-07 14:57:25.338 | step 3 | route=SPOC_Entry_Save | empId=39920 | apiMs=23.94 | totalMs=23.94
2026-05-07 14:57:25.341 | step 1 | route=SPOC_Entry_Save | empId=39920 | query called at=14:57:25.341
2026-05-07 14:57:25.345 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-05-07 14:57:25.347 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-05-07 14:57:25.348 | step 2 | route=SPOC_Entry_Save | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-05-07 14:57:25.348 | step 3 | route=SPOC_Entry_Save | empId=39920 | apiMs=6.88 | totalMs=6.88
2026-05-07 14:57:28.494 | step 1 | route=Ticket_SPOC_Approve | empId=39920 | query called at=14:57:28.494
2026-05-07 14:57:28.522 | step 2 | route=Ticket_SPOC_Approve | empId=39920 | query=IT_TIcket_SPOCApp_Report | queryMs=28.12
2026-05-07 14:57:28.523 | step 3 | route=Ticket_SPOC_Approve | empId=39920 | apiMs=29.05 | totalMs=29.05
2026-05-07 14:57:29.484 | step 4 | route=pageRenderd | empId=39920 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:57:29.484
2026-05-07 15:05:08.934 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:05:08.934
2026-05-07 15:05:09.062 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=126.97
2026-05-07 15:05:09.071 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.5
2026-05-07 15:05:09.080 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.72
2026-05-07 15:05:09.088 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-05-07 15:05:09.143 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=54.56
2026-05-07 15:05:09.160 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=15.95
2026-05-07 15:05:09.160 | step 3 | route=IT_Ticket | empId=68413 | apiMs=225.80 | totalMs=225.80
2026-05-07 15:05:09.160 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:05:09.160
2026-05-07 15:05:09.192 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=31.62
2026-05-07 15:05:09.201 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-05-07 15:05:09.209 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-05-07 15:05:09.210 | step 3 | route=IT_Ticket | empId=68413 | apiMs=49.27 | totalMs=49.27
2026-05-07 15:05:15.943 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=15:05:15.943
2026-05-07 15:05:16.294 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=349.66
2026-05-07 15:05:16.297 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=353.88 | totalMs=353.88
2026-05-07 15:05:17.804 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=15:05:17.804
2026-05-07 15:05:17.838 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=30.83
2026-05-07 15:05:17.841 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=36.98 | totalMs=36.98
2026-05-07 15:05:19.619 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=15:05:19.619
2026-05-07 15:05:19.632 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=12.35
2026-05-07 15:05:19.633 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=13.31 | totalMs=13.31
2026-05-07 15:06:03.551 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:06:03.551
2026-05-07 15:06:03.628 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=76.76
2026-05-07 15:06:03.631 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=80.63 | totalMs=80.63
2026-05-07 15:06:03.634 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:06:03.634
2026-05-07 15:06:03.677 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=40.2
2026-05-07 15:06:03.680 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=46.26 | totalMs=46.26
2026-05-07 15:06:03.681 | step 1 | route=IT_TicketPost | empId=68413 | query called at=15:06:03.681
2026-05-07 15:06:03.694 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.17
2026-05-07 15:06:03.695 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=14.00 | totalMs=14.00
2026-05-07 15:06:03.916 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:06:03.916
2026-05-07 15:06:03.927 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-05-07 15:06:03.929 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-07 15:06:03.930 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-07 15:06:03.932 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-07 15:06:03.933 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-07 15:06:03.939 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=5.46
2026-05-07 15:06:03.939 | step 3 | route=IT_Ticket | empId=68413 | apiMs=22.74 | totalMs=22.74
2026-05-07 15:06:03.940 | step 1 | route=IT_Ticket | empId=68413 | query called at=15:06:03.940
2026-05-07 15:06:03.942 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-07 15:06:03.943 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-07 15:06:03.944 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-07 15:06:03.945 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.99 | totalMs=4.99
2026-05-07 15:23:13.993 | step 5 | route=dashboard | empId=APM0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-07 15:23:24.730 | step 5 | route=dashboard | empId=APM0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-07 15:36:34.431 | step 1 | route=Ticket_SPOC_Approve | empId=68532 | query called at=15:36:34.431
2026-05-07 15:36:34.480 | step 2 | route=Ticket_SPOC_Approve | empId=68532 | query=IT_TIcket_SPOCApp_Report | queryMs=47.66
2026-05-07 15:36:34.483 | step 3 | route=Ticket_SPOC_Approve | empId=68532 | apiMs=51.44 | totalMs=51.44
2026-05-07 15:36:35.026 | step 4 | route=pageRenderd | empId=68532 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:36:35.026
2026-05-07 15:36:43.475 | step 1 | route=SPOC_Entry_Save | empId=68532 | query called at=15:36:43.475
2026-05-07 15:36:43.532 | step 2 | route=SPOC_Entry_Save | empId=68532 | query=IT_Ticket_Update_SPOC | queryMs=55.88
2026-05-07 15:36:43.557 | step 3 | route=SPOC_Entry_Save | empId=68532 | apiMs=81.44 | totalMs=81.44
2026-05-07 15:36:43.560 | step 1 | route=SPOC_Entry_Save | empId=68532 | query called at=15:36:43.560
2026-05-07 15:36:43.568 | step 2 | route=SPOC_Entry_Save | empId=68532 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.35
2026-05-07 15:36:43.569 | step 2 | route=SPOC_Entry_Save | empId=68532 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-05-07 15:36:43.571 | step 2 | route=SPOC_Entry_Save | empId=68532 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-05-07 15:36:43.571 | step 3 | route=SPOC_Entry_Save | empId=68532 | apiMs=11.39 | totalMs=11.39
2026-05-07 15:36:43.829 | step 1 | route=Ticket_SPOC_Approve | empId=68532 | query called at=15:36:43.829
2026-05-07 15:36:43.845 | step 2 | route=Ticket_SPOC_Approve | empId=68532 | query=IT_TIcket_SPOCApp_Report | queryMs=15.64
2026-05-07 15:36:43.846 | step 3 | route=Ticket_SPOC_Approve | empId=68532 | apiMs=16.54 | totalMs=16.54
2026-05-07 15:36:44.374 | step 4 | route=pageRenderd | empId=68532 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:36:44.374
2026-05-07 15:46:39.549 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:46:39.549
2026-05-07 15:46:39.593 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=42.69
2026-05-07 15:46:39.597 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-07 15:46:39.601 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-07 15:46:39.605 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-07 15:46:39.632 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=26.85
2026-05-07 15:46:39.639 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=6.17
2026-05-07 15:46:39.639 | step 3 | route=IT_Ticket | empId=41671 | apiMs=89.82 | totalMs=89.82
2026-05-07 15:46:39.640 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:46:39.640
2026-05-07 15:46:39.659 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=18.57
2026-05-07 15:46:39.660 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-07 15:46:39.661 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-07 15:46:39.662 | step 3 | route=IT_Ticket | empId=41671 | apiMs=21.94 | totalMs=21.94
2026-05-07 15:46:46.940 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=15:46:46.940
2026-05-07 15:46:47.096 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=155.58
2026-05-07 15:46:47.097 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=156.69 | totalMs=156.69
2026-05-07 15:46:49.887 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=15:46:49.887
2026-05-07 15:46:49.899 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.37
2026-05-07 15:46:49.903 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=15.21 | totalMs=15.21
2026-05-07 15:48:53.133 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:48:53.133
2026-05-07 15:48:53.144 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-07 15:48:53.149 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-07 15:48:53.152 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-07 15:48:53.156 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-07 15:48:53.158 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-05-07 15:48:53.162 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=4.28
2026-05-07 15:48:53.163 | step 3 | route=IT_Ticket | empId=52208 | apiMs=29.57 | totalMs=29.57
2026-05-07 15:48:53.163 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:48:53.163
2026-05-07 15:48:53.165 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-07 15:48:53.166 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-07 15:48:53.167 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-07 15:48:53.167 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.11 | totalMs=4.11
2026-05-07 15:49:03.292 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=15:49:03.292
2026-05-07 15:49:03.602 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=309.77
2026-05-07 15:49:03.605 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=313.54 | totalMs=313.54
2026-05-07 15:49:05.821 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=15:49:05.821
2026-05-07 15:49:05.833 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.73
2026-05-07 15:49:05.836 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=15.44 | totalMs=15.44
2026-05-07 15:51:17.751 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:51:17.751
2026-05-07 15:51:17.764 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=11.94
2026-05-07 15:51:17.767 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=16.16 | totalMs=16.16
2026-05-07 15:51:17.770 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:51:17.770
2026-05-07 15:51:17.802 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=28.7
2026-05-07 15:51:17.805 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=34.54 | totalMs=34.54
2026-05-07 15:51:17.805 | step 1 | route=IT_TicketPost | empId=52208 | query called at=15:51:17.805
2026-05-07 15:51:17.808 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.07
2026-05-07 15:51:17.808 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=2.89 | totalMs=2.89
2026-05-07 15:51:20.928 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:51:20.928
2026-05-07 15:51:20.938 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.53
2026-05-07 15:51:20.940 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-07 15:51:20.941 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-07 15:51:20.943 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-07 15:51:20.944 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=1.05
2026-05-07 15:51:20.949 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=4.96
2026-05-07 15:51:20.950 | step 3 | route=IT_Ticket | empId=52208 | apiMs=21.39 | totalMs=21.39
2026-05-07 15:51:20.950 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:51:20.950
2026-05-07 15:51:20.952 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-07 15:51:20.953 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-07 15:51:20.955 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-07 15:51:20.955 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.67 | totalMs=4.67
2026-05-07 15:52:05.314 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:52:05.314
2026-05-07 15:52:05.326 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.03
2026-05-07 15:52:05.326 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=11.96 | totalMs=11.96
2026-05-07 15:52:05.327 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:52:05.327
2026-05-07 15:52:05.344 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=16.75
2026-05-07 15:52:05.349 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=21.74 | totalMs=21.74
2026-05-07 15:52:05.349 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:52:05.349
2026-05-07 15:52:05.351 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-05-07 15:52:05.351 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=2.04 | totalMs=2.04
2026-05-07 15:52:05.576 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:52:05.576
2026-05-07 15:52:05.587 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-05-07 15:52:05.588 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-07 15:52:05.590 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-07 15:52:05.591 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-07 15:52:05.592 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-05-07 15:52:05.594 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=1.35
2026-05-07 15:52:05.594 | step 3 | route=IT_Ticket | empId=41671 | apiMs=18.06 | totalMs=18.06
2026-05-07 15:52:05.595 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:52:05.595
2026-05-07 15:52:05.596 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-07 15:52:05.597 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-07 15:52:05.599 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-07 15:52:05.599 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.48 | totalMs=4.48
2026-05-07 15:53:14.196 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:53:14.196
2026-05-07 15:53:14.206 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-05-07 15:53:14.208 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-07 15:53:14.209 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-07 15:53:14.210 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-05-07 15:53:14.211 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-05-07 15:53:14.217 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=4.83
2026-05-07 15:53:14.217 | step 3 | route=IT_Ticket | empId=52208 | apiMs=20.49 | totalMs=20.49
2026-05-07 15:53:14.217 | step 1 | route=IT_Ticket | empId=52208 | query called at=15:53:14.217
2026-05-07 15:53:14.219 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-07 15:53:14.220 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-07 15:53:14.221 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-07 15:53:14.221 | step 3 | route=IT_Ticket | empId=52208 | apiMs=3.86 | totalMs=3.86
2026-05-07 15:56:07.390 | step 5 | route=dashboard | empId=GGA0956 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-07 16:03:48.694 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:03:48.694
2026-05-07 16:03:48.739 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=44.17
2026-05-07 16:03:48.743 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-07 16:03:48.747 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-07 16:03:48.751 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-07 16:03:48.780 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=28.24
2026-05-07 16:03:48.787 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=6.41
2026-05-07 16:03:48.787 | step 3 | route=IT_Ticket | empId=59059 | apiMs=93.02 | totalMs=93.02
2026-05-07 16:03:48.788 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:03:48.788
2026-05-07 16:03:48.808 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=19.62
2026-05-07 16:03:48.809 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-07 16:03:48.810 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-07 16:03:48.811 | step 3 | route=IT_Ticket | empId=59059 | apiMs=22.85 | totalMs=22.85
2026-05-07 16:04:03.256 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59059 | query called at=16:04:03.256
2026-05-07 16:04:03.442 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=184.68
2026-05-07 16:04:03.445 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59059 | apiMs=188.72 | totalMs=188.72
2026-05-07 16:04:09.899 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query called at=16:04:09.899
2026-05-07 16:04:09.924 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=23.79
2026-05-07 16:04:09.927 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59059 | apiMs=27.71 | totalMs=27.71
2026-05-07 16:06:40.753 | step 1 | route=IT_Ticket | empId=22317 | query called at=16:06:40.753
2026-05-07 16:06:40.764 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-05-07 16:06:40.768 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-07 16:06:40.773 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-07 16:06:40.777 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-07 16:06:40.778 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-05-07 16:06:40.786 | step 2 | route=IT_Ticket | empId=22317 | query=VMS_Comp_login_proc | queryMs=6.86
2026-05-07 16:06:40.786 | step 3 | route=IT_Ticket | empId=22317 | apiMs=33.29 | totalMs=33.29
2026-05-07 16:06:40.786 | step 1 | route=IT_Ticket | empId=22317 | query called at=16:06:40.786
2026-05-07 16:06:40.788 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-05-07 16:06:40.789 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-07 16:06:40.791 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-07 16:06:40.791 | step 3 | route=IT_Ticket | empId=22317 | apiMs=4.73 | totalMs=4.73
2026-05-07 16:07:05.995 | step 1 | route=Ticket_Entry_SPOC_Module | empId=22317 | query called at=16:07:05.995
2026-05-07 16:07:06.310 | step 2 | route=Ticket_Entry_SPOC_Module | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=313.94
2026-05-07 16:07:06.313 | step 3 | route=Ticket_Entry_SPOC_Module | empId=22317 | apiMs=318.27 | totalMs=318.27
2026-05-07 16:07:08.765 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=22317 | query called at=16:07:08.765
2026-05-07 16:07:09.176 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=409.87
2026-05-07 16:07:09.179 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=22317 | apiMs=413.52 | totalMs=413.52
2026-05-07 16:10:41.675 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:10:41.675
2026-05-07 16:10:41.686 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.72
2026-05-07 16:10:41.688 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-05-07 16:10:41.690 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-07 16:10:41.691 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-07 16:10:41.721 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=29.62
2026-05-07 16:10:41.728 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=6.69
2026-05-07 16:10:41.729 | step 3 | route=IT_Ticket | empId=41332 | apiMs=53.69 | totalMs=53.69
2026-05-07 16:10:41.729 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:10:41.729
2026-05-07 16:10:41.749 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=19.66
2026-05-07 16:10:41.751 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-07 16:10:41.752 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-07 16:10:41.752 | step 3 | route=IT_Ticket | empId=41332 | apiMs=23.08 | totalMs=23.08
2026-05-07 16:10:48.857 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=16:10:48.857
2026-05-07 16:10:49.138 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=280.65
2026-05-07 16:10:49.139 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=281.89 | totalMs=281.89
2026-05-07 16:10:51.594 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=16:10:51.594
2026-05-07 16:10:51.618 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=22.69
2026-05-07 16:10:51.621 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=26.37 | totalMs=26.37
2026-05-07 16:11:13.515 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:11:13.515
2026-05-07 16:11:13.526 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-05-07 16:11:13.530 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=14.42 | totalMs=14.42
2026-05-07 16:11:13.533 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:11:13.533
2026-05-07 16:11:13.556 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=20.37
2026-05-07 16:11:13.558 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=24.98 | totalMs=24.98
2026-05-07 16:11:13.558 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:11:13.558
2026-05-07 16:11:13.560 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-05-07 16:11:13.561 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.54 | totalMs=2.54
2026-05-07 16:11:15.528 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:11:15.528
2026-05-07 16:11:15.538 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-05-07 16:11:15.540 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-07 16:11:15.541 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-07 16:11:15.543 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-07 16:11:15.544 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-07 16:11:15.546 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=1.37
2026-05-07 16:11:15.546 | step 3 | route=IT_Ticket | empId=41332 | apiMs=18.71 | totalMs=18.71
2026-05-07 16:11:15.547 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:11:15.547
2026-05-07 16:11:15.548 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-07 16:11:15.550 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-07 16:11:15.551 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-07 16:11:15.551 | step 3 | route=IT_Ticket | empId=41332 | apiMs=4.57 | totalMs=4.57
2026-05-07 16:12:28.941 | step 1 | route=IT_Ticket_Report | empId=22317 | query called at=16:12:28.941
2026-05-07 16:12:29.389 | step 2 | route=IT_Ticket_Report | empId=22317 | query=kpi_it_ticket_report_page_proc | queryMs=447.67
2026-05-07 16:12:29.390 | step 3 | route=IT_Ticket_Report | empId=22317 | apiMs=448.65 | totalMs=448.65
2026-05-07 16:12:30.235 | step 4 | route=pageRenderd | empId=22317 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:12:30.235
2026-05-07 16:18:50.581 | step 1 | route=IT_TicketPost | empId=22317 | query called at=16:18:50.581
2026-05-07 16:18:50.624 | step 2 | route=IT_TicketPost | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=42.51
2026-05-07 16:18:50.627 | step 3 | route=IT_TicketPost | empId=22317 | apiMs=46.64 | totalMs=46.64
2026-05-07 16:18:50.630 | step 1 | route=IT_TicketPost | empId=22317 | query called at=16:18:50.630
2026-05-07 16:18:50.662 | step 2 | route=IT_TicketPost | empId=22317 | query=IT_Ticket_Save_SPOC | queryMs=28.5
2026-05-07 16:18:50.664 | step 3 | route=IT_TicketPost | empId=22317 | apiMs=33.44 | totalMs=33.44
2026-05-07 16:18:50.664 | step 1 | route=IT_TicketPost | empId=22317 | query called at=16:18:50.664
2026-05-07 16:18:50.688 | step 2 | route=IT_TicketPost | empId=22317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.31
2026-05-07 16:18:50.688 | step 3 | route=IT_TicketPost | empId=22317 | apiMs=24.23 | totalMs=24.23
2026-05-07 16:18:50.914 | step 1 | route=IT_Ticket | empId=22317 | query called at=16:18:50.914
2026-05-07 16:18:50.925 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-07 16:18:50.926 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-07 16:18:50.928 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-07 16:18:50.929 | step 2 | route=IT_Ticket | empId=22317 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-07 16:18:50.957 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_it_Ticket_Details | queryMs=27.48
2026-05-07 16:18:50.959 | step 2 | route=IT_Ticket | empId=22317 | query=VMS_Comp_login_proc | queryMs=1.43
2026-05-07 16:18:50.959 | step 3 | route=IT_Ticket | empId=22317 | apiMs=45.10 | totalMs=45.10
2026-05-07 16:18:50.960 | step 1 | route=IT_Ticket | empId=22317 | query called at=16:18:50.960
2026-05-07 16:18:50.979 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=19.5
2026-05-07 16:18:50.981 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-07 16:18:50.982 | step 2 | route=IT_Ticket | empId=22317 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-07 16:18:50.982 | step 3 | route=IT_Ticket | empId=22317 | apiMs=22.71 | totalMs=22.71
2026-05-07 16:23:43.438 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:23:43.438
2026-05-07 16:23:43.450 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-05-07 16:23:43.452 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-07 16:23:43.453 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-07 16:23:43.454 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-07 16:23:43.456 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-05-07 16:23:43.458 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=1.45
2026-05-07 16:23:43.458 | step 3 | route=IT_Ticket | empId=59059 | apiMs=19.75 | totalMs=19.75
2026-05-07 16:23:43.459 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:23:43.459
2026-05-07 16:23:43.460 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-07 16:23:43.462 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-07 16:23:43.463 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-07 16:23:43.464 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.79 | totalMs=4.79
2026-05-07 16:24:33.024 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59059 | query called at=16:24:33.024
2026-05-07 16:24:33.204 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=180.19
2026-05-07 16:24:33.205 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59059 | apiMs=181.32 | totalMs=181.32
2026-05-07 16:24:36.087 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query called at=16:24:36.087
2026-05-07 16:24:36.106 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=19.06
2026-05-07 16:24:36.110 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59059 | apiMs=22.88 | totalMs=22.88
2026-05-07 16:25:10.019 | step 1 | route=IT_Ticket_Report | empId=36643 | query called at=16:25:10.019
2026-05-07 16:25:10.300 | step 2 | route=IT_Ticket_Report | empId=36643 | query=kpi_it_ticket_report_page_proc | queryMs=280.85
2026-05-07 16:25:10.301 | step 3 | route=IT_Ticket_Report | empId=36643 | apiMs=281.95 | totalMs=281.95
2026-05-07 16:25:10.748 | step 4 | route=pageRenderd | empId=36643 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:25:10.748
2026-05-07 16:25:18.859 | step 1 | route=IT_Ticket | empId=36643 | query called at=16:25:18.859
2026-05-07 16:25:18.874 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=14.69
2026-05-07 16:25:18.883 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=4.85
2026-05-07 16:25:18.887 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-07 16:25:18.890 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-07 16:25:18.892 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.4
2026-05-07 16:25:18.894 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=1.16
2026-05-07 16:25:18.894 | step 3 | route=IT_Ticket | empId=36643 | apiMs=34.81 | totalMs=34.81
2026-05-07 16:25:18.894 | step 1 | route=IT_Ticket | empId=36643 | query called at=16:25:18.894
2026-05-07 16:25:18.896 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-07 16:25:18.897 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-07 16:25:18.898 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-07 16:25:18.899 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.33 | totalMs=4.33
2026-05-07 16:25:38.139 | step 1 | route=Ticket_Entry_SPOC_Module | empId=36643 | query called at=16:25:38.139
2026-05-07 16:25:38.283 | step 2 | route=Ticket_Entry_SPOC_Module | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=143.47
2026-05-07 16:25:38.286 | step 3 | route=Ticket_Entry_SPOC_Module | empId=36643 | apiMs=147.30 | totalMs=147.30
2026-05-07 16:25:40.440 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query called at=16:25:40.440
2026-05-07 16:25:40.463 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=22.29
2026-05-07 16:25:40.466 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=36643 | apiMs=25.98 | totalMs=25.98
2026-05-07 16:26:23.729 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:26:23.729
2026-05-07 16:26:23.740 | step 2 | route=IT_TicketPost | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-05-07 16:26:23.743 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=14.28 | totalMs=14.28
2026-05-07 16:26:23.760 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:26:23.760
2026-05-07 16:26:23.787 | step 2 | route=IT_TicketPost | empId=59059 | query=IT_Ticket_Save_SPOC | queryMs=26.97
2026-05-07 16:26:23.789 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=29.38 | totalMs=29.38
2026-05-07 16:26:23.789 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:26:23.789
2026-05-07 16:26:23.791 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-05-07 16:26:23.792 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=2.31 | totalMs=2.31
2026-05-07 16:26:23.792 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:26:23.792
2026-05-07 16:26:23.794 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-05-07 16:26:23.794 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=1.86 | totalMs=1.86
2026-05-07 16:26:26.565 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:26:26.565
2026-05-07 16:26:26.575 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-05-07 16:26:26.580 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-07 16:26:26.584 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-07 16:26:26.585 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-07 16:26:26.587 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-07 16:26:26.589 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-07 16:26:26.589 | step 3 | route=IT_Ticket | empId=59059 | apiMs=24.13 | totalMs=24.13
2026-05-07 16:26:26.589 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:26:26.589
2026-05-07 16:26:26.591 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-07 16:26:26.592 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-07 16:26:26.594 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-07 16:26:26.594 | step 3 | route=IT_Ticket | empId=59059 | apiMs=4.80 | totalMs=4.80
2026-05-07 16:26:41.056 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59059 | query called at=16:26:41.056
2026-05-07 16:26:41.254 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=196.81
2026-05-07 16:26:41.257 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59059 | apiMs=200.49 | totalMs=200.49
2026-05-07 16:26:43.772 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query called at=16:26:43.772
2026-05-07 16:26:43.964 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=189.41
2026-05-07 16:26:43.967 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59059 | apiMs=195.80 | totalMs=195.80
2026-05-07 16:28:33.039 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:28:33.039
2026-05-07 16:28:33.050 | step 2 | route=IT_TicketPost | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-05-07 16:28:33.054 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=14.55 | totalMs=14.55
2026-05-07 16:28:33.057 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:28:33.057
2026-05-07 16:28:33.069 | step 2 | route=IT_TicketPost | empId=59059 | query=IT_Ticket_Save_SPOC | queryMs=9.75
2026-05-07 16:28:33.072 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=14.98 | totalMs=14.98
2026-05-07 16:28:33.072 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:28:33.072
2026-05-07 16:28:33.074 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.7
2026-05-07 16:28:33.074 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=2.48 | totalMs=2.48
2026-05-07 16:28:33.075 | step 1 | route=IT_TicketPost | empId=59059 | query called at=16:28:33.075
2026-05-07 16:28:33.076 | step 2 | route=IT_TicketPost | empId=59059 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-05-07 16:28:33.077 | step 3 | route=IT_TicketPost | empId=59059 | apiMs=1.73 | totalMs=1.73
2026-05-07 16:28:36.128 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:28:36.128
2026-05-07 16:28:36.138 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-05-07 16:28:36.143 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-05-07 16:28:36.147 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-07 16:28:36.149 | step 2 | route=IT_Ticket | empId=59059 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-07 16:28:36.150 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-05-07 16:28:36.152 | step 2 | route=IT_Ticket | empId=59059 | query=VMS_Comp_login_proc | queryMs=1.46
2026-05-07 16:28:36.153 | step 3 | route=IT_Ticket | empId=59059 | apiMs=24.62 | totalMs=24.62
2026-05-07 16:28:36.153 | step 1 | route=IT_Ticket | empId=59059 | query called at=16:28:36.153
2026-05-07 16:28:36.155 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.58
2026-05-07 16:28:36.156 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-07 16:28:36.158 | step 2 | route=IT_Ticket | empId=59059 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-07 16:28:36.158 | step 3 | route=IT_Ticket | empId=59059 | apiMs=5.23 | totalMs=5.23
2026-05-07 16:28:38.588 | step 1 | route=IT_TicketPost | empId=36643 | query called at=16:28:38.588
2026-05-07 16:28:38.599 | step 2 | route=IT_TicketPost | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-05-07 16:28:38.602 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=14.19 | totalMs=14.19
2026-05-07 16:28:38.605 | step 1 | route=IT_TicketPost | empId=36643 | query called at=16:28:38.605
2026-05-07 16:28:38.626 | step 2 | route=IT_TicketPost | empId=36643 | query=IT_Ticket_Save_SPOC | queryMs=17.8
2026-05-07 16:28:38.628 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=22.92 | totalMs=22.92
2026-05-07 16:28:38.629 | step 1 | route=IT_TicketPost | empId=36643 | query called at=16:28:38.629
2026-05-07 16:28:38.630 | step 2 | route=IT_TicketPost | empId=36643 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-05-07 16:28:38.630 | step 3 | route=IT_TicketPost | empId=36643 | apiMs=1.90 | totalMs=1.90
2026-05-07 16:28:38.855 | step 1 | route=IT_Ticket | empId=36643 | query called at=16:28:38.855
2026-05-07 16:28:38.865 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-05-07 16:28:38.867 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-05-07 16:28:38.869 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-07 16:28:38.870 | step 2 | route=IT_Ticket | empId=36643 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-07 16:28:38.871 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-05-07 16:28:38.873 | step 2 | route=IT_Ticket | empId=36643 | query=VMS_Comp_login_proc | queryMs=1.17
2026-05-07 16:28:38.873 | step 3 | route=IT_Ticket | empId=36643 | apiMs=18.46 | totalMs=18.46
2026-05-07 16:28:38.874 | step 1 | route=IT_Ticket | empId=36643 | query called at=16:28:38.874
2026-05-07 16:28:38.875 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-07 16:28:38.877 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-07 16:28:38.878 | step 2 | route=IT_Ticket | empId=36643 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-07 16:28:38.878 | step 3 | route=IT_Ticket | empId=36643 | apiMs=4.53 | totalMs=4.53
2026-05-07 16:29:56.044 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=16:29:56.044
2026-05-07 16:29:56.189 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=144.67
2026-05-07 16:29:56.192 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=148.31 | totalMs=148.31
2026-05-07 16:29:57.033 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:29:57.033
2026-05-07 16:30:06.060 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=16:30:06.060
2026-05-07 16:30:06.090 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=IT_Ticket_Update_SPOC | queryMs=29.94
2026-05-07 16:30:06.106 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=46.54 | totalMs=46.54
2026-05-07 16:30:06.109 | step 1 | route=SPOC_Entry_Save | empId=62012 | query called at=16:30:06.109
2026-05-07 16:30:06.119 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.72
2026-05-07 16:30:06.127 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.99
2026-05-07 16:30:06.136 | step 2 | route=SPOC_Entry_Save | empId=62012 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-05-07 16:30:06.136 | step 3 | route=SPOC_Entry_Save | empId=62012 | apiMs=26.82 | totalMs=26.82
2026-05-07 16:30:08.920 | step 1 | route=Ticket_SPOC_Approve | empId=62012 | query called at=16:30:08.920
2026-05-07 16:30:08.937 | step 2 | route=Ticket_SPOC_Approve | empId=62012 | query=IT_TIcket_SPOCApp_Report | queryMs=15.87
2026-05-07 16:30:08.937 | step 3 | route=Ticket_SPOC_Approve | empId=62012 | apiMs=16.83 | totalMs=16.83
2026-05-07 16:30:09.422 | step 4 | route=pageRenderd | empId=62012 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:30:09.422
2026-05-07 16:57:51.034 | step 1 | route=Ticket_SPOC_Approve | empId=39920 | query called at=16:57:51.034
2026-05-07 16:57:51.082 | step 2 | route=Ticket_SPOC_Approve | empId=39920 | query=IT_TIcket_SPOCApp_Report | queryMs=47.31
2026-05-07 16:57:51.085 | step 3 | route=Ticket_SPOC_Approve | empId=39920 | apiMs=51.16 | totalMs=51.16
2026-05-07 16:57:51.841 | step 4 | route=pageRenderd | empId=39920 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:57:51.841
2026-05-07 17:18:50.180 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:18:50.180
2026-05-07 17:18:50.224 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=43.06
2026-05-07 17:18:50.229 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-07 17:18:50.232 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-07 17:18:50.234 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-07 17:18:50.262 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=27.31
2026-05-07 17:18:50.263 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=1.32
2026-05-07 17:18:50.264 | step 3 | route=IT_Ticket | empId=57185 | apiMs=83.07 | totalMs=83.07
2026-05-07 17:18:50.264 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:18:50.264
2026-05-07 17:18:50.284 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=19.21
2026-05-07 17:18:50.285 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-07 17:18:50.286 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-07 17:18:50.287 | step 3 | route=IT_Ticket | empId=57185 | apiMs=22.56 | totalMs=22.56
2026-05-07 17:18:55.915 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=17:18:55.915
2026-05-07 17:18:56.497 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=582.1
2026-05-07 17:18:56.498 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=583.13 | totalMs=583.13
2026-05-07 17:18:58.179 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=17:18:58.179
2026-05-07 17:18:58.203 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=23.66
2026-05-07 17:18:58.207 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=27.80 | totalMs=27.80
2026-05-07 17:19:23.844 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:19:23.844
2026-05-07 17:19:23.854 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-05-07 17:19:23.857 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=13.36 | totalMs=13.36
2026-05-07 17:19:23.860 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:19:23.860
2026-05-07 17:19:23.889 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=26.22
2026-05-07 17:19:23.891 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=30.75 | totalMs=30.75
2026-05-07 17:19:23.891 | step 1 | route=IT_TicketPost | empId=57185 | query called at=17:19:23.891
2026-05-07 17:19:23.916 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.17
2026-05-07 17:19:23.916 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=25.00 | totalMs=25.00
2026-05-07 17:19:24.282 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:19:24.282
2026-05-07 17:19:24.295 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-05-07 17:19:24.299 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-07 17:19:24.300 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-07 17:19:24.301 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-07 17:19:24.303 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-05-07 17:19:24.305 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=1.32
2026-05-07 17:19:24.305 | step 3 | route=IT_Ticket | empId=57185 | apiMs=23.27 | totalMs=23.27
2026-05-07 17:19:24.305 | step 1 | route=IT_Ticket | empId=57185 | query called at=17:19:24.305
2026-05-07 17:19:24.307 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-07 17:19:24.308 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-07 17:19:24.309 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-07 17:19:24.310 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.20 | totalMs=4.20
2026-05-07 17:19:48.972 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:19:48.972
2026-05-07 17:19:49.030 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=56.96
2026-05-07 17:19:49.030 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=57.99 | totalMs=57.99
2026-05-07 17:19:49.889 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:49.889
2026-05-07 17:19:54.594 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:19:54.594
2026-05-07 17:19:54.658 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=63.47
2026-05-07 17:19:54.675 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=80.34 | totalMs=80.34
2026-05-07 17:19:54.678 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=17:19:54.678
2026-05-07 17:19:54.688 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.94
2026-05-07 17:19:54.696 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.16
2026-05-07 17:19:54.705 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.18
2026-05-07 17:19:54.705 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=27.19 | totalMs=27.19
2026-05-07 17:19:54.949 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=17:19:54.949
2026-05-07 17:19:54.990 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=40.03
2026-05-07 17:19:54.990 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=40.96 | totalMs=40.96
2026-05-07 17:19:55.785 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:19:55.785
2026-05-07 17:24:46.631 | step 1 | route=IT_Ticket | empId=68613 | query called at=17:24:46.631
2026-05-07 17:24:46.642 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-05-07 17:24:46.647 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-07 17:24:46.651 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-07 17:24:46.655 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-07 17:24:46.657 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-07 17:24:46.664 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=7.07
2026-05-07 17:24:46.664 | step 3 | route=IT_Ticket | empId=68613 | apiMs=33.24 | totalMs=33.24
2026-05-07 17:24:46.665 | step 1 | route=IT_Ticket | empId=68613 | query called at=17:24:46.665
2026-05-07 17:24:46.667 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-07 17:24:46.668 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-07 17:24:46.669 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-07 17:24:46.670 | step 3 | route=IT_Ticket | empId=68613 | apiMs=4.89 | totalMs=4.89
2026-05-07 17:25:21.056 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68613 | query called at=17:25:21.056
2026-05-07 17:25:21.371 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=313.96
2026-05-07 17:25:21.374 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68613 | apiMs=317.57 | totalMs=317.57
2026-05-07 17:25:25.893 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query called at=17:25:25.893
2026-05-07 17:25:25.905 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=12.2
2026-05-07 17:25:25.908 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68613 | apiMs=15.74 | totalMs=15.74
2026-05-07 17:27:55.569 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query called at=17:27:55.569
2026-05-07 17:27:55.614 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=43.99
2026-05-07 17:27:55.617 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68613 | apiMs=48.03 | totalMs=48.03
2026-05-07 17:29:19.376 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query called at=17:29:19.376
2026-05-07 17:29:19.400 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=22.99
2026-05-07 17:29:19.403 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68613 | apiMs=27.01 | totalMs=27.01
2026-05-07 17:29:39.881 | step 1 | route=IT_TicketPost | empId=68613 | query called at=17:29:39.881
2026-05-07 17:29:39.893 | step 2 | route=IT_TicketPost | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-05-07 17:29:39.896 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=15.34 | totalMs=15.34
2026-05-07 17:29:39.899 | step 1 | route=IT_TicketPost | empId=68613 | query called at=17:29:39.899
2026-05-07 17:29:39.927 | step 2 | route=IT_TicketPost | empId=68613 | query=IT_Ticket_Save_SPOC | queryMs=24.93
2026-05-07 17:29:39.931 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=31.99 | totalMs=31.99
2026-05-07 17:29:39.931 | step 1 | route=IT_TicketPost | empId=68613 | query called at=17:29:39.931
2026-05-07 17:29:39.955 | step 2 | route=IT_TicketPost | empId=68613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.14
2026-05-07 17:29:39.955 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=24.13 | totalMs=24.13
2026-05-07 17:29:40.176 | step 1 | route=IT_Ticket | empId=68613 | query called at=17:29:40.176
2026-05-07 17:29:40.186 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-05-07 17:29:40.188 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-07 17:29:40.189 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-07 17:29:40.191 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-07 17:29:40.270 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=78.49
2026-05-07 17:29:40.276 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=6.13
2026-05-07 17:29:40.277 | step 3 | route=IT_Ticket | empId=68613 | apiMs=100.81 | totalMs=100.81
2026-05-07 17:29:40.277 | step 1 | route=IT_Ticket | empId=68613 | query called at=17:29:40.277
2026-05-07 17:29:40.296 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=18.17
2026-05-07 17:29:40.297 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-07 17:29:40.298 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-07 17:29:40.299 | step 3 | route=IT_Ticket | empId=68613 | apiMs=21.55 | totalMs=21.55
2026-05-07 17:52:26.462 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=17:52:26.462
2026-05-07 17:52:26.552 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=89.57
2026-05-07 17:52:26.556 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=93.83 | totalMs=93.83
2026-05-07 17:52:28.846 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=17:52:28.846
2026-05-07 17:52:28.895 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=48.76
2026-05-07 17:52:28.898 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=52.66 | totalMs=52.66
2026-05-07 17:53:00.212 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:53:00.212
2026-05-07 17:53:00.227 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=14.26
2026-05-07 17:53:00.231 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=18.94 | totalMs=18.94
2026-05-07 17:53:00.234 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:53:00.234
2026-05-07 17:53:00.264 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=27.15
2026-05-07 17:53:00.266 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=32.22 | totalMs=32.22
2026-05-07 17:53:00.266 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:53:00.266
2026-05-07 17:53:00.287 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20
2026-05-07 17:53:00.287 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=20.91 | totalMs=20.91
2026-05-07 17:53:02.997 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:53:02.997
2026-05-07 17:53:03.007 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.31
2026-05-07 17:53:03.011 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-07 17:53:03.015 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-07 17:53:03.019 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-07 17:53:03.047 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=27.69
2026-05-07 17:53:03.054 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=6.23
2026-05-07 17:53:03.054 | step 3 | route=IT_Ticket | empId=52208 | apiMs=57.13 | totalMs=57.13
2026-05-07 17:53:03.054 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:53:03.054
2026-05-07 17:53:03.073 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=18.53
2026-05-07 17:53:03.075 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-07 17:53:03.076 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-07 17:53:03.076 | step 3 | route=IT_Ticket | empId=52208 | apiMs=21.89 | totalMs=21.89
2026-05-07 17:55:58.734 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=17:55:58.734
2026-05-07 17:55:58.781 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=45.93
2026-05-07 17:55:58.781 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=46.82 | totalMs=46.82
2026-05-07 17:55:59.196 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:55:59.196
2026-05-08 09:08:52.751 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:08:52.751
2026-05-08 09:08:52.871 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=118.8
2026-05-08 09:08:52.873 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-05-08 09:08:52.874 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-08 09:08:52.892 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=16.93
2026-05-08 09:08:52.964 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=71.61
2026-05-08 09:08:52.966 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.92
2026-05-08 09:08:52.966 | step 3 | route=IT_Ticket | empId=46973 | apiMs=215.19 | totalMs=215.19
2026-05-08 09:08:52.967 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:08:52.967
2026-05-08 09:08:52.987 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=19.71
2026-05-08 09:08:53.003 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=15.46
2026-05-08 09:08:53.014 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=10.67
2026-05-08 09:08:53.014 | step 3 | route=IT_Ticket | empId=46973 | apiMs=47.20 | totalMs=47.20
2026-05-08 09:09:10.789 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=09:09:10.789
2026-05-08 09:09:11.238 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=445.32
2026-05-08 09:09:11.241 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=451.85 | totalMs=451.85
2026-05-08 09:09:13.304 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:09:13.304
2026-05-08 09:09:13.331 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=26.53
2026-05-08 09:09:13.334 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=30.23 | totalMs=30.23
2026-05-08 09:09:15.750 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:09:15.750
2026-05-08 09:09:16.343 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=592.87
2026-05-08 09:09:16.344 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=593.96 | totalMs=593.96
2026-05-08 09:09:31.374 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:09:31.374
2026-05-08 09:09:31.386 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.44
2026-05-08 09:09:31.387 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=12.46 | totalMs=12.46
2026-05-08 09:09:31.387 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:09:31.387
2026-05-08 09:09:31.484 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=96.12
2026-05-08 09:09:31.486 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=98.53 | totalMs=98.53
2026-05-08 09:09:31.486 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:09:31.486
2026-05-08 09:09:31.488 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-05-08 09:09:31.489 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.51 | totalMs=2.51
2026-05-08 09:09:31.489 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:09:31.489
2026-05-08 09:09:31.491 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-08 09:09:31.491 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.68 | totalMs=1.68
2026-05-08 09:09:34.179 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:09:34.179
2026-05-08 09:09:34.189 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-05-08 09:09:34.190 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-08 09:09:34.192 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-08 09:09:34.193 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-08 09:09:34.194 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-05-08 09:09:34.196 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.12
2026-05-08 09:09:34.196 | step 3 | route=IT_Ticket | empId=46973 | apiMs=17.40 | totalMs=17.40
2026-05-08 09:09:34.197 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:09:34.197
2026-05-08 09:09:34.198 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-08 09:09:34.199 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-08 09:09:34.200 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-08 09:09:34.201 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.11 | totalMs=4.11
2026-05-08 09:09:41.980 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=09:09:41.980
2026-05-08 09:09:42.516 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=535.54
2026-05-08 09:09:42.516 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=536.42 | totalMs=536.42
2026-05-08 09:09:44.348 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:09:44.348
2026-05-08 09:09:44.359 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-05-08 09:09:44.363 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=14.97 | totalMs=14.97
2026-05-08 09:10:26.979 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:10:26.979
2026-05-08 09:10:26.990 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-05-08 09:10:26.990 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=11.41 | totalMs=11.41
2026-05-08 09:10:26.991 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:10:26.991
2026-05-08 09:10:27.008 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=16.83
2026-05-08 09:10:27.010 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=19.45 | totalMs=19.45
2026-05-08 09:10:27.011 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:10:27.011
2026-05-08 09:10:27.013 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-05-08 09:10:27.013 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.65 | totalMs=2.65
2026-05-08 09:10:27.014 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:10:27.014
2026-05-08 09:10:27.015 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-05-08 09:10:27.016 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.90 | totalMs=1.90
2026-05-08 09:10:31.052 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:10:31.052
2026-05-08 09:10:31.063 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-05-08 09:10:31.065 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-05-08 09:10:31.067 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.53
2026-05-08 09:10:31.069 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-08 09:10:31.070 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.39
2026-05-08 09:10:31.073 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=2.15
2026-05-08 09:10:31.073 | step 3 | route=IT_Ticket | empId=46973 | apiMs=20.97 | totalMs=20.97
2026-05-08 09:10:31.074 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:10:31.074
2026-05-08 09:10:31.076 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.4
2026-05-08 09:10:31.077 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-08 09:10:31.079 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-08 09:10:31.079 | step 3 | route=IT_Ticket | empId=46973 | apiMs=5.31 | totalMs=5.31
2026-05-08 09:10:43.359 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=09:10:43.359
2026-05-08 09:10:43.804 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=444.22
2026-05-08 09:10:43.807 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=448.32 | totalMs=448.32
2026-05-08 09:10:46.175 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=09:10:46.175
2026-05-08 09:10:46.186 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=10.77
2026-05-08 09:10:46.190 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=14.69 | totalMs=14.69
2026-05-08 09:11:23.629 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:11:23.629
2026-05-08 09:11:23.641 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=11.38
2026-05-08 09:11:23.644 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=15.26 | totalMs=15.26
2026-05-08 09:11:23.648 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:11:23.648
2026-05-08 09:11:23.731 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=80.54
2026-05-08 09:11:23.733 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=85.61 | totalMs=85.61
2026-05-08 09:11:23.734 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:11:23.734
2026-05-08 09:11:23.735 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-05-08 09:11:23.736 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.14 | totalMs=2.14
2026-05-08 09:11:23.736 | step 1 | route=IT_TicketPost | empId=46973 | query called at=09:11:23.736
2026-05-08 09:11:23.737 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-08 09:11:23.738 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.64 | totalMs=1.64
2026-05-08 09:11:26.160 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:11:26.160
2026-05-08 09:11:26.206 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=44.7
2026-05-08 09:11:26.207 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-08 09:11:26.208 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-08 09:11:26.210 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-08 09:11:26.211 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-08 09:11:26.213 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=1.57
2026-05-08 09:11:26.214 | step 3 | route=IT_Ticket | empId=46973 | apiMs=53.33 | totalMs=53.33
2026-05-08 09:11:26.214 | step 1 | route=IT_Ticket | empId=46973 | query called at=09:11:26.214
2026-05-08 09:11:26.216 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-08 09:11:26.217 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-08 09:11:26.218 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-08 09:11:26.219 | step 3 | route=IT_Ticket | empId=46973 | apiMs=4.42 | totalMs=4.42
2026-05-08 09:12:56.183 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:12:56.183
2026-05-08 09:12:56.296 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=111.78
2026-05-08 09:12:56.296 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=112.85 | totalMs=112.85
2026-05-08 09:12:57.021 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:12:57.021
2026-05-08 09:13:05.200 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:13:05.200
2026-05-08 09:13:05.228 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=27.76
2026-05-08 09:13:05.230 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=30.35 | totalMs=30.35
2026-05-08 09:13:05.231 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:13:05.231
2026-05-08 09:13:05.233 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-05-08 09:13:05.234 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-08 09:13:05.236 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-08 09:13:05.236 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.27 | totalMs=5.27
2026-05-08 09:13:07.206 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:13:07.206
2026-05-08 09:13:07.240 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.18
2026-05-08 09:13:07.240 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.07 | totalMs=34.07
2026-05-08 09:13:07.756 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:13:07.756
2026-05-08 09:18:03.953 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:18:03.953
2026-05-08 09:18:03.996 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=43.08
2026-05-08 09:18:03.998 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-08 09:18:04.000 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-08 09:18:04.001 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-08 09:18:04.003 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-08 09:18:04.009 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=6.08
2026-05-08 09:18:04.009 | step 3 | route=IT_Ticket | empId=12993 | apiMs=56.72 | totalMs=56.72
2026-05-08 09:18:04.010 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:18:04.010
2026-05-08 09:18:04.029 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=18.57
2026-05-08 09:18:04.030 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-08 09:18:04.032 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-08 09:18:04.032 | step 3 | route=IT_Ticket | empId=12993 | apiMs=21.89 | totalMs=21.89
2026-05-08 09:18:08.742 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=09:18:08.742
2026-05-08 09:18:08.923 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=180.42
2026-05-08 09:18:08.926 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=184.51 | totalMs=184.51
2026-05-08 09:18:11.938 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=09:18:11.938
2026-05-08 09:18:11.974 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=35.5
2026-05-08 09:18:11.978 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=39.14 | totalMs=39.14
2026-05-08 09:18:29.172 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:18:29.172
2026-05-08 09:18:29.183 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-05-08 09:18:29.184 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-08 09:18:29.186 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-08 09:18:29.187 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-08 09:18:29.189 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-05-08 09:18:29.196 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=6.58
2026-05-08 09:18:29.196 | step 3 | route=IT_Ticket | empId=57442 | apiMs=24.56 | totalMs=24.56
2026-05-08 09:18:29.197 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:18:29.197
2026-05-08 09:18:29.198 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-08 09:18:29.200 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-08 09:18:29.201 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-08 09:18:29.202 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.76 | totalMs=4.76
2026-05-08 09:18:46.143 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:18:46.143
2026-05-08 09:18:46.409 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=264.9
2026-05-08 09:18:46.412 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=268.72 | totalMs=268.72
2026-05-08 09:18:47.963 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:18:47.963
2026-05-08 09:18:47.976 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=12.09
2026-05-08 09:18:47.976 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=13.05 | totalMs=13.05
2026-05-08 09:19:00.032 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:19:00.032
2026-05-08 09:19:00.043 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-05-08 09:19:00.046 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=13.85 | totalMs=13.85
2026-05-08 09:19:00.049 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:19:00.049
2026-05-08 09:19:00.094 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=41.79
2026-05-08 09:19:00.095 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=45.97 | totalMs=45.97
2026-05-08 09:19:00.095 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:19:00.095
2026-05-08 09:19:00.097 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-05-08 09:19:00.097 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=1.97 | totalMs=1.97
2026-05-08 09:19:00.098 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:19:00.098
2026-05-08 09:19:00.099 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-05-08 09:19:00.099 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=1.42 | totalMs=1.42
2026-05-08 09:19:02.237 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:19:02.237
2026-05-08 09:19:02.248 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-05-08 09:19:02.250 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-08 09:19:02.252 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-08 09:19:02.253 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-08 09:19:02.255 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-05-08 09:19:02.261 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=6.36
2026-05-08 09:19:02.262 | step 3 | route=IT_Ticket | empId=12993 | apiMs=24.38 | totalMs=24.38
2026-05-08 09:19:02.262 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:19:02.262
2026-05-08 09:19:02.264 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-08 09:19:02.265 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-08 09:19:02.266 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-08 09:19:02.267 | step 3 | route=IT_Ticket | empId=12993 | apiMs=4.55 | totalMs=4.55
2026-05-08 09:19:33.013 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:19:33.013
2026-05-08 09:19:33.060 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=47.27
2026-05-08 09:19:33.064 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=51.23 | totalMs=51.23
2026-05-08 09:20:03.757 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:20:03.757
2026-05-08 09:20:03.766 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.2
2026-05-08 09:20:03.770 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=13.29 | totalMs=13.29
2026-05-08 09:20:03.773 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:20:03.773
2026-05-08 09:20:03.799 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=23.39
2026-05-08 09:20:03.802 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=28.73 | totalMs=28.73
2026-05-08 09:20:03.802 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:20:03.802
2026-05-08 09:20:03.804 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-05-08 09:20:03.804 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.21 | totalMs=2.21
2026-05-08 09:20:05.594 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:20:05.594
2026-05-08 09:20:05.604 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-05-08 09:20:05.606 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-08 09:20:05.607 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-08 09:20:05.609 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-08 09:20:05.610 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-05-08 09:20:05.616 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.39
2026-05-08 09:20:05.616 | step 3 | route=IT_Ticket | empId=57442 | apiMs=22.45 | totalMs=22.45
2026-05-08 09:20:05.617 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:20:05.617
2026-05-08 09:20:05.619 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.39
2026-05-08 09:20:05.620 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-08 09:20:05.621 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-08 09:20:05.622 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.83 | totalMs=4.83
2026-05-08 09:22:51.457 | step 1 | route=IT_Ticket | empId=58375 | query called at=09:22:51.457
2026-05-08 09:22:51.469 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-05-08 09:22:51.473 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-08 09:22:51.477 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-08 09:22:51.481 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-08 09:22:51.482 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-05-08 09:22:51.486 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=3.46
2026-05-08 09:22:51.486 | step 3 | route=IT_Ticket | empId=58375 | apiMs=29.09 | totalMs=29.09
2026-05-08 09:22:51.487 | step 1 | route=IT_Ticket | empId=58375 | query called at=09:22:51.487
2026-05-08 09:22:51.488 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-08 09:22:51.489 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-08 09:22:51.490 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-08 09:22:51.490 | step 3 | route=IT_Ticket | empId=58375 | apiMs=3.83 | totalMs=3.83
2026-05-08 09:23:02.195 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=09:23:02.195
2026-05-08 09:23:02.384 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=187.86
2026-05-08 09:23:02.384 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=188.91 | totalMs=188.91
2026-05-08 09:23:06.814 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=09:23:06.814
2026-05-08 09:23:07.094 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=278.64
2026-05-08 09:23:07.097 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=282.91 | totalMs=282.91
2026-05-08 09:23:08.821 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=09:23:08.821
2026-05-08 09:23:08.833 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=11.59
2026-05-08 09:23:08.837 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=15.60 | totalMs=15.60
2026-05-08 09:23:35.532 | step 1 | route=IT_TicketPost | empId=58375 | query called at=09:23:35.532
2026-05-08 09:23:35.544 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.57
2026-05-08 09:23:35.547 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=14.57 | totalMs=14.57
2026-05-08 09:23:35.550 | step 1 | route=IT_TicketPost | empId=58375 | query called at=09:23:35.550
2026-05-08 09:23:35.666 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=113.3
2026-05-08 09:23:35.722 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=172.41 | totalMs=172.41
2026-05-08 09:23:35.723 | step 1 | route=IT_TicketPost | empId=58375 | query called at=09:23:35.723
2026-05-08 09:23:35.725 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.96
2026-05-08 09:23:35.726 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.82 | totalMs=2.82
2026-05-08 09:23:35.726 | step 1 | route=IT_TicketPost | empId=58375 | query called at=09:23:35.726
2026-05-08 09:23:35.729 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.98
2026-05-08 09:23:35.729 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.79 | totalMs=2.79
2026-05-08 09:23:35.953 | step 1 | route=IT_Ticket | empId=58375 | query called at=09:23:35.953
2026-05-08 09:23:35.964 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-05-08 09:23:35.966 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-08 09:23:35.967 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-08 09:23:35.970 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=2.11
2026-05-08 09:23:35.971 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-08 09:23:35.978 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=5.9
2026-05-08 09:23:35.978 | step 3 | route=IT_Ticket | empId=58375 | apiMs=25.40 | totalMs=25.40
2026-05-08 09:23:35.978 | step 1 | route=IT_Ticket | empId=58375 | query called at=09:23:35.978
2026-05-08 09:23:35.981 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=2.24
2026-05-08 09:23:35.983 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-08 09:23:35.984 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-08 09:23:35.984 | step 3 | route=IT_Ticket | empId=58375 | apiMs=6.02 | totalMs=6.02
2026-05-08 09:26:09.706 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=09:26:09.706
2026-05-08 09:26:09.775 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=68.37
2026-05-08 09:26:09.778 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=72.59 | totalMs=72.59
2026-05-08 09:26:14.374 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:26:14.374
2026-05-08 09:26:19.034 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=09:26:19.034
2026-05-08 09:26:19.177 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=142.86
2026-05-08 09:26:19.202 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=168.50 | totalMs=168.50
2026-05-08 09:26:19.203 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=09:26:19.203
2026-05-08 09:26:19.204 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-08 09:26:19.206 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-05-08 09:26:19.208 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-05-08 09:26:19.208 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=5.10 | totalMs=5.10
2026-05-08 09:26:19.436 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=09:26:19.436
2026-05-08 09:26:19.458 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=20.71
2026-05-08 09:26:19.458 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=21.67 | totalMs=21.67
2026-05-08 09:26:19.779 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:26:19.779
2026-05-08 09:28:41.427 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:28:41.427
2026-05-08 09:28:41.445 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=17.72
2026-05-08 09:28:41.445 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=18.77 | totalMs=18.77
2026-05-08 09:28:41.914 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:28:41.914
2026-05-08 09:28:45.702 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:28:45.702
2026-05-08 09:28:45.720 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=17.19
2026-05-08 09:28:45.723 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=21.06 | totalMs=21.06
2026-05-08 09:28:45.724 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:28:45.724
2026-05-08 09:28:45.726 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-05-08 09:28:45.728 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-05-08 09:28:45.730 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-05-08 09:28:45.730 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=6.26 | totalMs=6.26
2026-05-08 09:28:47.834 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:28:47.834
2026-05-08 09:28:47.852 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=17.19
2026-05-08 09:28:47.852 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=18.17 | totalMs=18.17
2026-05-08 09:28:48.256 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:28:48.256
2026-05-08 09:40:15.687 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:40:15.687
2026-05-08 09:40:15.731 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=43.03
2026-05-08 09:40:15.736 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-08 09:40:15.740 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-08 09:40:15.744 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-08 09:40:15.772 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=27.47
2026-05-08 09:40:15.778 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=5.64
2026-05-08 09:40:15.778 | step 3 | route=IT_Ticket | empId=43200 | apiMs=91.17 | totalMs=91.17
2026-05-08 09:40:15.779 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:40:15.779
2026-05-08 09:40:15.798 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=19.08
2026-05-08 09:40:15.800 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-08 09:40:15.801 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-08 09:40:15.801 | step 3 | route=IT_Ticket | empId=43200 | apiMs=22.42 | totalMs=22.42
2026-05-08 09:40:27.723 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:40:27.723
2026-05-08 09:40:27.949 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=225.13
2026-05-08 09:40:27.952 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=228.95 | totalMs=228.95
2026-05-08 09:40:31.001 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:40:31.001
2026-05-08 09:40:31.438 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=436.04
2026-05-08 09:40:31.441 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=439.90 | totalMs=439.90
2026-05-08 09:40:48.482 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:40:48.482
2026-05-08 09:40:48.515 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=32.32
2026-05-08 09:40:48.518 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=36.08 | totalMs=36.08
2026-05-08 09:40:54.147 | step 1 | route=IT_Ticket | empId=64435 | query called at=09:40:54.147
2026-05-08 09:40:54.157 | step 2 | route=IT_Ticket | empId=64435 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-05-08 09:40:54.162 | step 2 | route=IT_Ticket | empId=64435 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-08 09:40:54.167 | step 2 | route=IT_Ticket | empId=64435 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-08 09:40:54.171 | step 2 | route=IT_Ticket | empId=64435 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-08 09:40:54.172 | step 2 | route=IT_Ticket | empId=64435 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-05-08 09:40:54.174 | step 2 | route=IT_Ticket | empId=64435 | query=VMS_Comp_login_proc | queryMs=1.23
2026-05-08 09:40:54.174 | step 3 | route=IT_Ticket | empId=64435 | apiMs=27.01 | totalMs=27.01
2026-05-08 09:40:54.175 | step 1 | route=IT_Ticket | empId=64435 | query called at=09:40:54.175
2026-05-08 09:40:54.176 | step 2 | route=IT_Ticket | empId=64435 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-08 09:40:54.178 | step 2 | route=IT_Ticket | empId=64435 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-08 09:40:54.179 | step 2 | route=IT_Ticket | empId=64435 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-08 09:40:54.179 | step 3 | route=IT_Ticket | empId=64435 | apiMs=4.47 | totalMs=4.47
2026-05-08 09:42:28.006 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:42:28.006
2026-05-08 09:42:28.018 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11.28
2026-05-08 09:42:28.021 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=15.03 | totalMs=15.03
2026-05-08 09:42:28.024 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:42:28.024
2026-05-08 09:42:28.053 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=26.02
2026-05-08 09:42:28.055 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=30.56 | totalMs=30.56
2026-05-08 09:42:28.055 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:42:28.055
2026-05-08 09:42:28.057 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-05-08 09:42:28.057 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.50 | totalMs=2.50
2026-05-08 09:42:28.058 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:42:28.058
2026-05-08 09:42:28.059 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-08 09:42:28.060 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.62 | totalMs=1.62
2026-05-08 09:42:30.880 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:42:30.880
2026-05-08 09:42:30.890 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.46
2026-05-08 09:42:30.892 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-08 09:42:30.893 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-08 09:42:30.894 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-08 09:42:30.896 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-05-08 09:42:30.900 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=3.98
2026-05-08 09:42:30.900 | step 3 | route=IT_Ticket | empId=43200 | apiMs=19.99 | totalMs=19.99
2026-05-08 09:42:30.901 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:42:30.901
2026-05-08 09:42:30.902 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-08 09:42:30.903 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-08 09:42:30.904 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-05-08 09:42:30.904 | step 3 | route=IT_Ticket | empId=43200 | apiMs=3.69 | totalMs=3.69
2026-05-08 09:52:37.212 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:52:37.212
2026-05-08 09:52:37.247 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=34.01
2026-05-08 09:52:37.248 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-08 09:52:37.250 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-08 09:52:37.251 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-08 09:52:37.279 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=27.74
2026-05-08 09:52:37.285 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=5.6
2026-05-08 09:52:37.286 | step 3 | route=IT_Ticket | empId=53606 | apiMs=73.80 | totalMs=73.80
2026-05-08 09:52:37.286 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:52:37.286
2026-05-08 09:52:37.306 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=19.44
2026-05-08 09:52:37.307 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-08 09:52:37.309 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-08 09:52:37.309 | step 3 | route=IT_Ticket | empId=53606 | apiMs=22.78 | totalMs=22.78
2026-05-08 09:52:43.603 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=09:52:43.603
2026-05-08 09:52:43.749 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=145.35
2026-05-08 09:52:43.753 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=149.03 | totalMs=149.03
2026-05-08 09:52:44.861 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=09:52:44.861
2026-05-08 09:52:44.904 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=43.39
2026-05-08 09:52:44.908 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=47.25 | totalMs=47.25
2026-05-08 09:53:12.685 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:53:12.685
2026-05-08 09:53:12.796 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=110.6
2026-05-08 09:53:12.797 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=111.64 | totalMs=111.64
2026-05-08 09:53:13.363 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:53:13.363
2026-05-08 09:53:20.724 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:53:20.724
2026-05-08 09:53:20.768 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=43.25
2026-05-08 09:53:20.772 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=47.42 | totalMs=47.42
2026-05-08 09:53:20.772 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=09:53:20.772
2026-05-08 09:53:20.774 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-05-08 09:53:20.775 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-05-08 09:53:20.776 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-05-08 09:53:20.776 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.25 | totalMs=4.25
2026-05-08 09:53:23.456 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=09:53:23.456
2026-05-08 09:53:23.489 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=32.31
2026-05-08 09:53:23.492 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=35.86 | totalMs=35.86
2026-05-08 09:53:23.993 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:53:23.993
2026-05-08 09:53:50.212 | step 1 | route=IT_TicketPost | empId=53606 | query called at=09:53:50.212
2026-05-08 09:53:50.222 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-05-08 09:53:50.226 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=14.28 | totalMs=14.28
2026-05-08 09:53:50.230 | step 1 | route=IT_TicketPost | empId=53606 | query called at=09:53:50.230
2026-05-08 09:53:50.260 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=26.33
2026-05-08 09:53:50.276 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=45.39 | totalMs=45.39
2026-05-08 09:53:50.276 | step 1 | route=IT_TicketPost | empId=53606 | query called at=09:53:50.276
2026-05-08 09:53:50.279 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-05-08 09:53:50.279 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=2.79 | totalMs=2.79
2026-05-08 09:53:50.279 | step 1 | route=IT_TicketPost | empId=53606 | query called at=09:53:50.279
2026-05-08 09:53:50.281 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-08 09:53:50.281 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=1.72 | totalMs=1.72
2026-05-08 09:53:52.511 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:53:52.511
2026-05-08 09:53:52.524 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-05-08 09:53:52.528 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-08 09:53:52.529 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-08 09:53:52.531 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-08 09:53:52.533 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-08 09:53:52.539 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=5.65
2026-05-08 09:53:52.539 | step 3 | route=IT_Ticket | empId=53606 | apiMs=28.52 | totalMs=28.52
2026-05-08 09:53:52.539 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:53:52.539
2026-05-08 09:53:52.541 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-05-08 09:53:52.543 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-08 09:53:52.544 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-08 09:53:52.544 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.85 | totalMs=4.85
2026-05-08 09:54:04.206 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:54:04.206
2026-05-08 09:54:04.216 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-05-08 09:54:04.218 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-08 09:54:04.219 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-08 09:54:04.220 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-08 09:54:04.222 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.86
2026-05-08 09:54:04.224 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=1.53
2026-05-08 09:54:04.225 | step 3 | route=IT_Ticket | empId=59261 | apiMs=18.67 | totalMs=18.67
2026-05-08 09:54:04.225 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:54:04.225
2026-05-08 09:54:04.226 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-08 09:54:04.228 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-08 09:54:04.229 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-08 09:54:04.230 | step 3 | route=IT_Ticket | empId=59261 | apiMs=4.50 | totalMs=4.50
2026-05-08 09:54:09.474 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=09:54:09.474
2026-05-08 09:54:09.916 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=441.11
2026-05-08 09:54:09.919 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=444.91 | totalMs=444.91
2026-05-08 09:54:11.288 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=09:54:11.288
2026-05-08 09:54:11.300 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.52
2026-05-08 09:54:11.303 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=15.29 | totalMs=15.29
2026-05-08 09:55:04.924 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:55:04.924
2026-05-08 09:55:04.935 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-05-08 09:55:04.938 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=13.93 | totalMs=13.93
2026-05-08 09:55:04.941 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:55:04.941
2026-05-08 09:55:04.966 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=22.57
2026-05-08 09:55:04.971 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=30.35 | totalMs=30.35
2026-05-08 09:55:04.971 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:55:04.971
2026-05-08 09:55:04.973 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-05-08 09:55:04.973 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.10 | totalMs=2.10
2026-05-08 09:55:05.198 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:55:05.198
2026-05-08 09:55:05.208 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.19
2026-05-08 09:55:05.209 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-08 09:55:05.211 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-08 09:55:05.212 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-08 09:55:05.213 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-05-08 09:55:05.219 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=5.28
2026-05-08 09:55:05.219 | step 3 | route=IT_Ticket | empId=59261 | apiMs=20.72 | totalMs=20.72
2026-05-08 09:55:05.220 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:55:05.220
2026-05-08 09:55:05.226 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=6.04
2026-05-08 09:55:05.234 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=7.78
2026-05-08 09:55:05.236 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-08 09:55:05.236 | step 3 | route=IT_Ticket | empId=59261 | apiMs=16.48 | totalMs=16.48
2026-05-08 09:55:34.781 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:55:34.781
2026-05-08 09:55:34.832 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=50.25
2026-05-08 09:55:34.833 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=51.38 | totalMs=51.38
2026-05-08 09:55:35.332 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:55:35.332
2026-05-08 09:55:39.681 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:55:39.681
2026-05-08 09:55:39.713 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=31.18
2026-05-08 09:55:39.716 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=34.37 | totalMs=34.37
2026-05-08 09:55:39.716 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:55:39.716
2026-05-08 09:55:39.718 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-05-08 09:55:39.719 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-08 09:55:39.721 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-05-08 09:55:39.722 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=5.67 | totalMs=5.67
2026-05-08 09:55:39.950 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:55:39.950
2026-05-08 09:55:39.983 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=33.5
2026-05-08 09:55:39.984 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=34.33 | totalMs=34.33
2026-05-08 09:55:40.400 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:55:40.400
2026-05-08 09:57:55.384 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:57:55.384
2026-05-08 09:57:55.400 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=15.19
2026-05-08 09:57:55.408 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-05-08 09:57:55.418 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.57
2026-05-08 09:57:55.427 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=8
2026-05-08 09:57:55.435 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=8.1
2026-05-08 09:57:55.446 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=10.7
2026-05-08 09:57:55.447 | step 3 | route=IT_Ticket | empId=51120 | apiMs=62.47 | totalMs=62.47
2026-05-08 09:57:55.447 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:57:55.447
2026-05-08 09:57:55.456 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.77
2026-05-08 09:57:55.465 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-05-08 09:57:55.473 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-05-08 09:57:55.473 | step 3 | route=IT_Ticket | empId=51120 | apiMs=26.31 | totalMs=26.31
2026-05-08 09:58:17.953 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:58:17.953
2026-05-08 09:58:18.369 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=414.31
2026-05-08 09:58:18.372 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=418.69 | totalMs=418.69
2026-05-08 09:58:21.910 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:58:21.910
2026-05-08 09:58:21.926 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=12.49
2026-05-08 09:58:21.930 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=19.43 | totalMs=19.43
2026-05-08 10:03:16.119 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:03:16.119
2026-05-08 10:03:16.163 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=43.39
2026-05-08 10:03:16.166 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=47.27 | totalMs=47.27
2026-05-08 10:03:16.170 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:03:16.170
2026-05-08 10:03:16.257 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=84.9
2026-05-08 10:03:16.260 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=90.06 | totalMs=90.06
2026-05-08 10:03:16.260 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:03:16.260
2026-05-08 10:03:16.262 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-05-08 10:03:16.263 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.65 | totalMs=2.65
2026-05-08 10:03:18.690 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:03:18.690
2026-05-08 10:03:18.703 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-05-08 10:03:18.707 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-08 10:03:18.709 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-08 10:03:18.710 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-08 10:03:18.732 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=22.05
2026-05-08 10:03:18.738 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=4.53
2026-05-08 10:03:18.738 | step 3 | route=IT_Ticket | empId=51120 | apiMs=47.67 | totalMs=47.67
2026-05-08 10:03:18.739 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:03:18.739
2026-05-08 10:03:18.754 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=15.01
2026-05-08 10:03:18.755 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-08 10:03:18.756 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-08 10:03:18.757 | step 3 | route=IT_Ticket | empId=51120 | apiMs=18.08 | totalMs=18.08
2026-05-08 10:06:15.576 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:06:15.576
2026-05-08 10:06:15.612 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=34.62
2026-05-08 10:06:15.612 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=35.63 | totalMs=35.63
2026-05-08 10:06:16.223 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:06:16.223
2026-05-08 10:08:24.532 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=10:08:24.532
2026-05-08 10:08:24.555 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=21.82
2026-05-08 10:08:24.555 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=23.09 | totalMs=23.09
2026-05-08 10:08:28.174 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:08:28.174
2026-05-08 10:08:34.470 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=10:08:34.470
2026-05-08 10:08:34.597 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=124.04
2026-05-08 10:08:34.605 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=135.11 | totalMs=135.11
2026-05-08 10:08:34.605 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=10:08:34.605
2026-05-08 10:08:34.607 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-05-08 10:08:34.608 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-05-08 10:08:34.610 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-05-08 10:08:34.611 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=5.24 | totalMs=5.24
2026-05-08 10:08:34.987 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=10:08:34.987
2026-05-08 10:08:35.014 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=26.4
2026-05-08 10:08:35.015 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=27.61 | totalMs=27.61
2026-05-08 10:08:36.499 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:08:36.499
2026-05-08 10:09:47.937 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:09:47.937
2026-05-08 10:09:47.990 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=52.49
2026-05-08 10:09:47.992 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-08 10:09:47.993 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-08 10:09:47.994 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-08 10:09:48.023 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=28.11
2026-05-08 10:09:48.029 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=5.46
2026-05-08 10:09:48.029 | step 3 | route=IT_Ticket | empId=41073 | apiMs=92.06 | totalMs=92.06
2026-05-08 10:09:48.029 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:09:48.029
2026-05-08 10:09:48.053 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=23.33
2026-05-08 10:09:48.055 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-08 10:09:48.056 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-08 10:09:48.057 | step 3 | route=IT_Ticket | empId=41073 | apiMs=27.00 | totalMs=27.00
2026-05-08 10:10:00.618 | step 1 | route=HW_TicketFun | empId= | query called at=10:10:00.618
2026-05-08 10:10:00.630 | step 2 | route=HW_TicketFun | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=11.09
2026-05-08 10:10:00.634 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.37 | totalMs=15.37
2026-05-08 10:10:45.221 | step 1 | route=HW_TicketPost | empId=41073 | query called at=10:10:45.221
2026-05-08 10:10:45.248 | step 2 | route=HW_TicketPost | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=26.85
2026-05-08 10:10:45.252 | step 3 | route=HW_TicketPost | empId=41073 | apiMs=30.67 | totalMs=30.67
2026-05-08 10:10:45.254 | step 1 | route=HW_TicketPost | empId=41073 | query called at=10:10:45.254
2026-05-08 10:10:45.259 | step 2 | route=HW_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-05-08 10:10:45.259 | step 3 | route=HW_TicketPost | empId=41073 | apiMs=4.92 | totalMs=4.92
2026-05-08 10:10:45.260 | step 1 | route=HW_TicketPost | empId=41073 | query called at=10:10:45.260
2026-05-08 10:10:45.262 | step 2 | route=HW_TicketPost | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-05-08 10:10:45.262 | step 3 | route=HW_TicketPost | empId=41073 | apiMs=2.12 | totalMs=2.12
2026-05-08 10:10:45.262 | step 1 | route=HW_TicketPost | empId=41073 | query called at=10:10:45.262
2026-05-08 10:10:45.286 | step 2 | route=HW_TicketPost | empId=41073 | query=hw_ticket_save_proc_kpi | queryMs=23.34
2026-05-08 10:10:45.288 | step 3 | route=HW_TicketPost | empId=41073 | apiMs=25.38 | totalMs=25.38
2026-05-08 10:10:45.516 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:10:45.516
2026-05-08 10:10:45.526 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-05-08 10:10:45.528 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-05-08 10:10:45.530 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-08 10:10:45.531 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-08 10:10:45.533 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-05-08 10:10:45.535 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=1.51
2026-05-08 10:10:45.535 | step 3 | route=IT_Ticket | empId=41073 | apiMs=19.33 | totalMs=19.33
2026-05-08 10:10:45.535 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:10:45.535
2026-05-08 10:10:45.537 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-08 10:10:45.539 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-08 10:10:45.540 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-08 10:10:45.541 | step 3 | route=IT_Ticket | empId=41073 | apiMs=5.07 | totalMs=5.07
2026-05-08 10:12:32.665 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:12:32.665
2026-05-08 10:12:32.677 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=11.53
2026-05-08 10:12:32.680 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=2.32
2026-05-08 10:12:32.681 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-08 10:12:32.682 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-05-08 10:12:32.684 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-05-08 10:12:32.692 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=8.1
2026-05-08 10:12:32.692 | step 3 | route=IT_Ticket | empId=61350 | apiMs=27.33 | totalMs=27.33
2026-05-08 10:12:32.693 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:12:32.693
2026-05-08 10:12:32.694 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-08 10:12:32.696 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-08 10:12:32.699 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=2.55
2026-05-08 10:12:32.699 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.87 | totalMs=5.87
2026-05-08 10:12:48.698 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:12:48.698
2026-05-08 10:12:48.805 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=106.46
2026-05-08 10:12:48.805 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=107.72 | totalMs=107.72
2026-05-08 10:12:51.990 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:12:51.990
2026-05-08 10:12:52.032 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=40.54
2026-05-08 10:12:52.032 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=41.50 | totalMs=41.50
2026-05-08 10:12:54.618 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:12:54.618
2026-05-08 10:12:54.635 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=16.71
2026-05-08 10:12:54.643 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.66
2026-05-08 10:12:54.651 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.94
2026-05-08 10:12:54.660 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-05-08 10:12:54.668 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=8.07
2026-05-08 10:12:54.676 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=8.15
2026-05-08 10:12:54.677 | step 3 | route=IT_Ticket | empId=60438 | apiMs=59.25 | totalMs=59.25
2026-05-08 10:12:54.677 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:12:54.677
2026-05-08 10:12:54.685 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.09
2026-05-08 10:12:54.693 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-05-08 10:12:54.702 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=8.29
2026-05-08 10:12:54.702 | step 3 | route=IT_Ticket | empId=60438 | apiMs=24.69 | totalMs=24.69
2026-05-08 10:12:59.304 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:12:59.304
2026-05-08 10:12:59.315 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-05-08 10:12:59.318 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.19 | totalMs=14.19
2026-05-08 10:13:26.203 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:13:26.203
2026-05-08 10:13:26.214 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-05-08 10:13:26.218 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.60 | totalMs=14.60
2026-05-08 10:13:26.221 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:13:26.221
2026-05-08 10:13:26.251 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=25.5
2026-05-08 10:13:26.254 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=33.26 | totalMs=33.26
2026-05-08 10:13:26.255 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:13:26.255
2026-05-08 10:13:26.257 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-05-08 10:13:26.257 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.76 | totalMs=2.76
2026-05-08 10:13:26.258 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:13:26.258
2026-05-08 10:13:26.259 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-08 10:13:26.260 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.73 | totalMs=1.73
2026-05-08 10:13:26.519 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:13:26.519
2026-05-08 10:13:26.529 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-05-08 10:13:26.531 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-08 10:13:26.532 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-08 10:13:26.534 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-08 10:13:26.536 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-08 10:13:26.537 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.29
2026-05-08 10:13:26.538 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.58 | totalMs=18.58
2026-05-08 10:13:26.538 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:13:26.538
2026-05-08 10:13:26.540 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-08 10:13:26.541 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-08 10:13:26.542 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-08 10:13:26.543 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.53 | totalMs=4.53
2026-05-08 10:13:43.303 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:13:43.303
2026-05-08 10:13:43.360 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=56.24
2026-05-08 10:13:43.361 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=57.25 | totalMs=57.25
2026-05-08 10:13:48.713 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:13:48.713
2026-05-08 10:13:48.723 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-05-08 10:13:48.727 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.28 | totalMs=14.28
2026-05-08 10:16:15.970 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:16:15.970
2026-05-08 10:16:16.108 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=137.86
2026-05-08 10:16:16.111 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=141.82 | totalMs=141.82
2026-05-08 10:16:16.114 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:16:16.114
2026-05-08 10:16:16.273 | step 1 | route=Ticket_SPOC_Approve | empId=59989 | query called at=10:16:16.273
2026-05-08 10:16:16.391 | step 2 | route=Ticket_SPOC_Approve | empId=59989 | query=IT_TIcket_SPOCApp_Report | queryMs=117.31
2026-05-08 10:16:16.391 | step 3 | route=Ticket_SPOC_Approve | empId=59989 | apiMs=118.60 | totalMs=118.60
2026-05-08 10:16:16.395 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=277.8
2026-05-08 10:16:16.424 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=309.54 | totalMs=309.54
2026-05-08 10:16:16.424 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:16:16.424
2026-05-08 10:16:16.447 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=22.25
2026-05-08 10:16:16.447 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=23.07 | totalMs=23.07
2026-05-08 10:16:16.448 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:16:16.448
2026-05-08 10:16:16.459 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.49
2026-05-08 10:16:16.459 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=11.19 | totalMs=11.19
2026-05-08 10:16:16.855 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:16:16.855
2026-05-08 10:16:16.867 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.86
2026-05-08 10:16:16.868 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-08 10:16:16.869 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-08 10:16:16.871 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-08 10:16:16.895 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=23.74
2026-05-08 10:16:16.901 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.52
2026-05-08 10:16:16.901 | step 3 | route=IT_Ticket | empId=61350 | apiMs=45.84 | totalMs=45.84
2026-05-08 10:16:16.901 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:16:16.901
2026-05-08 10:16:16.925 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=23.69
2026-05-08 10:16:16.926 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-05-08 10:16:16.928 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-08 10:16:16.928 | step 3 | route=IT_Ticket | empId=61350 | apiMs=26.62 | totalMs=26.62
2026-05-08 10:16:20.724 | step 4 | route=pageRenderd | empId=59989 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:16:20.724
2026-05-08 10:17:08.102 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:17:08.102
2026-05-08 10:17:08.158 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.9
2026-05-08 10:17:08.158 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=55.95 | totalMs=55.95
2026-05-08 10:17:16.314 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:17:16.314
2026-05-08 10:17:16.323 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.25
2026-05-08 10:17:16.324 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=10.20 | totalMs=10.20
2026-05-08 10:17:26.684 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:17:26.684
2026-05-08 10:17:26.694 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-05-08 10:17:26.695 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=10.73 | totalMs=10.73
2026-05-08 10:17:38.309 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:17:38.309
2026-05-08 10:17:38.318 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=8.88
2026-05-08 10:17:38.321 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=12.85 | totalMs=12.85
2026-05-08 10:17:38.324 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:17:38.324
2026-05-08 10:17:38.362 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=34.47
2026-05-08 10:17:38.364 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=40.07 | totalMs=40.07
2026-05-08 10:17:38.365 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:17:38.365
2026-05-08 10:17:38.366 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-05-08 10:17:38.367 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.96 | totalMs=1.96
2026-05-08 10:17:38.367 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:17:38.367
2026-05-08 10:17:38.368 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-05-08 10:17:38.369 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.37 | totalMs=1.37
2026-05-08 10:17:38.640 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:17:38.640
2026-05-08 10:17:38.650 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-05-08 10:17:38.652 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-08 10:17:38.653 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-05-08 10:17:38.659 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=5.5
2026-05-08 10:17:38.661 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.62
2026-05-08 10:17:38.669 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=7.86
2026-05-08 10:17:38.669 | step 3 | route=IT_Ticket | empId=61350 | apiMs=28.87 | totalMs=28.87
2026-05-08 10:17:38.670 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:17:38.670
2026-05-08 10:17:38.672 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=2.11
2026-05-08 10:17:38.673 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-08 10:17:38.675 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-08 10:17:38.675 | step 3 | route=IT_Ticket | empId=61350 | apiMs=5.43 | totalMs=5.43
2026-05-08 10:18:18.573 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:18:18.573
2026-05-08 10:18:18.851 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=276.42
2026-05-08 10:18:18.851 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=277.52 | totalMs=277.52
2026-05-08 10:18:21.538 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:18:21.538
2026-05-08 10:18:21.629 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=90.94
2026-05-08 10:18:21.632 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=94.83 | totalMs=94.83
2026-05-08 10:18:24.374 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:18:24.374
2026-05-08 10:18:24.402 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=27.56
2026-05-08 10:18:24.405 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=31.56 | totalMs=31.56
2026-05-08 10:18:32.987 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:18:32.987
2026-05-08 10:18:33.000 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=12.33
2026-05-08 10:18:33.001 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.30 | totalMs=13.30
2026-05-08 10:18:33.001 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:18:33.001
2026-05-08 10:18:33.025 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=22.95
2026-05-08 10:18:33.027 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=25.49 | totalMs=25.49
2026-05-08 10:18:33.027 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:18:33.027
2026-05-08 10:18:33.029 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-05-08 10:18:33.030 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.44 | totalMs=2.44
2026-05-08 10:18:33.030 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:18:33.030
2026-05-08 10:18:33.031 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-05-08 10:18:33.032 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.57 | totalMs=1.57
2026-05-08 10:18:33.352 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:18:33.352
2026-05-08 10:18:33.362 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-05-08 10:18:33.364 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-08 10:18:33.365 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-08 10:18:33.366 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-08 10:18:33.368 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-05-08 10:18:33.373 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=5.01
2026-05-08 10:18:33.373 | step 3 | route=IT_Ticket | empId=61350 | apiMs=21.61 | totalMs=21.61
2026-05-08 10:18:33.374 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:18:33.374
2026-05-08 10:18:33.375 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-08 10:18:33.377 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-08 10:18:33.378 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-08 10:18:33.378 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.29 | totalMs=4.29
2026-05-08 10:18:50.861 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=10:18:50.861
2026-05-08 10:18:50.926 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=64.12
2026-05-08 10:18:50.928 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=67.57 | totalMs=67.57
2026-05-08 10:18:52.809 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=10:18:52.809
2026-05-08 10:18:52.825 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=15.52
2026-05-08 10:18:52.828 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=19.22 | totalMs=19.22
2026-05-08 10:18:56.252 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:18:56.252
2026-05-08 10:18:56.308 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=55.07
2026-05-08 10:18:56.308 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=55.96 | totalMs=55.96
2026-05-08 10:18:56.807 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:18:56.807
2026-05-08 10:18:59.406 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=10:18:59.406
2026-05-08 10:18:59.461 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=54.53
2026-05-08 10:18:59.464 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=57.86 | totalMs=57.86
2026-05-08 10:19:02.222 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=10:19:02.222
2026-05-08 10:19:02.239 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=16.63
2026-05-08 10:19:02.242 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=20.33 | totalMs=20.33
2026-05-08 10:19:03.295 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:19:03.295
2026-05-08 10:19:03.326 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=27.75
2026-05-08 10:19:03.332 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.21
2026-05-08 10:19:04.379 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1041.87
2026-05-08 10:19:04.494 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=52.87
2026-05-08 10:19:04.519 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=1,224.36 | totalMs=1,224.36
2026-05-08 10:19:04.519 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:19:04.519
2026-05-08 10:19:04.521 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-05-08 10:19:04.522 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-05-08 10:19:04.523 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-05-08 10:19:04.524 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.22 | totalMs=4.22
2026-05-08 10:19:04.524 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:19:04.524
2026-05-08 10:19:04.525 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.62
2026-05-08 10:19:04.526 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.61
2026-05-08 10:19:04.527 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.62
2026-05-08 10:19:04.527 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.18 | totalMs=3.18
2026-05-08 10:19:04.528 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:19:04.528
2026-05-08 10:19:04.529 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-05-08 10:19:04.530 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-05-08 10:19:04.531 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-05-08 10:19:04.531 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.57 | totalMs=3.57
2026-05-08 10:19:04.532 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=10:19:04.532
2026-05-08 10:19:04.533 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-05-08 10:19:04.534 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.64
2026-05-08 10:19:04.535 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-05-08 10:19:04.535 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.47 | totalMs=3.47
2026-05-08 10:19:04.776 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:19:04.776
2026-05-08 10:19:04.793 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=16.93
2026-05-08 10:19:04.794 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=17.86 | totalMs=17.86
2026-05-08 10:19:05.266 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:19:05.266
2026-05-08 10:19:10.401 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:19:10.401
2026-05-08 10:19:10.411 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.4
2026-05-08 10:19:10.415 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=13.55 | totalMs=13.55
2026-05-08 10:19:10.418 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:19:10.418
2026-05-08 10:19:10.720 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=299.34
2026-05-08 10:19:10.722 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=303.52 | totalMs=303.52
2026-05-08 10:19:10.722 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:19:10.722
2026-05-08 10:19:10.725 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.35
2026-05-08 10:19:10.725 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=3.15 | totalMs=3.15
2026-05-08 10:19:10.726 | step 1 | route=IT_TicketPost | empId=61350 | query called at=10:19:10.726
2026-05-08 10:19:10.727 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-08 10:19:10.727 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.64 | totalMs=1.64
2026-05-08 10:19:10.999 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:19:10.999
2026-05-08 10:19:11.009 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.16
2026-05-08 10:19:11.011 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-08 10:19:11.012 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-05-08 10:19:11.013 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-05-08 10:19:11.014 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-08 10:19:11.019 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=4.01
2026-05-08 10:19:11.019 | step 3 | route=IT_Ticket | empId=61350 | apiMs=19.76 | totalMs=19.76
2026-05-08 10:19:11.020 | step 1 | route=IT_Ticket | empId=61350 | query called at=10:19:11.020
2026-05-08 10:19:11.021 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-08 10:19:11.022 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-05-08 10:19:11.023 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-08 10:19:11.023 | step 3 | route=IT_Ticket | empId=61350 | apiMs=3.80 | totalMs=3.80
2026-05-08 10:19:30.168 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:19:30.168
2026-05-08 10:19:30.177 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=8.88
2026-05-08 10:19:30.178 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=9.65 | totalMs=9.65
2026-05-08 10:19:30.178 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:19:30.178
2026-05-08 10:19:30.195 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=16.46
2026-05-08 10:19:30.198 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=20.28 | totalMs=20.28
2026-05-08 10:19:30.199 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:19:30.199
2026-05-08 10:19:30.200 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-05-08 10:19:30.201 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.96 | totalMs=1.96
2026-05-08 10:19:30.201 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:19:30.201
2026-05-08 10:19:30.202 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-05-08 10:19:30.203 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.57 | totalMs=1.57
2026-05-08 10:19:30.609 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:19:30.609
2026-05-08 10:19:30.621 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-05-08 10:19:30.625 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-08 10:19:30.626 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-08 10:19:30.627 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-08 10:19:30.628 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=0.79
2026-05-08 10:19:30.630 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=0.83
2026-05-08 10:19:30.630 | step 3 | route=IT_Ticket | empId=60438 | apiMs=21.13 | totalMs=21.13
2026-05-08 10:19:30.630 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:19:30.630
2026-05-08 10:19:30.632 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-08 10:19:30.633 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-08 10:19:30.634 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-08 10:19:30.634 | step 3 | route=IT_Ticket | empId=60438 | apiMs=3.84 | totalMs=3.84
2026-05-08 10:20:17.453 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:20:17.453
2026-05-08 10:20:17.477 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=24.13
2026-05-08 10:20:17.481 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=28.08 | totalMs=28.08
2026-05-08 10:20:17.907 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:20:17.907
2026-05-08 10:20:25.715 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:20:25.715
2026-05-08 10:20:25.772 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=55.57
2026-05-08 10:20:25.798 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=13.1
2026-05-08 10:20:25.834 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=26.14
2026-05-08 10:20:25.854 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=16.09
2026-05-08 10:20:25.865 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=1.56
2026-05-08 10:20:25.867 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=151.26 | totalMs=151.26
2026-05-08 10:20:25.867 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:20:25.867
2026-05-08 10:20:25.869 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-05-08 10:20:25.871 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-08 10:20:25.872 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-08 10:20:25.872 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.17 | totalMs=5.17
2026-05-08 10:20:29.490 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:20:29.490
2026-05-08 10:20:29.492 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-08 10:20:29.496 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-05-08 10:20:29.499 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-05-08 10:20:29.502 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=11.85 | totalMs=11.85
2026-05-08 10:20:31.036 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:20:31.036
2026-05-08 10:20:31.037 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-05-08 10:20:31.038 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-05-08 10:20:31.040 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-05-08 10:20:31.040 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=4.32 | totalMs=4.32
2026-05-08 10:20:32.631 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:20:32.631
2026-05-08 10:20:32.633 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-05-08 10:20:32.635 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-08 10:20:32.636 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-05-08 10:20:32.637 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.41 | totalMs=5.41
2026-05-08 10:20:34.236 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=10:20:34.236
2026-05-08 10:20:34.238 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-05-08 10:20:34.239 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-05-08 10:20:34.240 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-05-08 10:20:34.241 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=4.76 | totalMs=4.76
2026-05-08 10:20:36.125 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:20:36.125
2026-05-08 10:20:36.159 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=33.18
2026-05-08 10:20:36.159 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=34.16 | totalMs=34.16
2026-05-08 10:20:36.509 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:20:36.509
2026-05-08 10:56:01.151 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:56:01.151
2026-05-08 10:56:01.203 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=50.53
2026-05-08 10:56:01.211 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=7.58
2026-05-08 10:56:01.219 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-05-08 10:56:01.227 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-05-08 10:56:01.262 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=34.39
2026-05-08 10:56:01.273 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=10.36
2026-05-08 10:56:01.273 | step 3 | route=IT_Ticket | empId=51863 | apiMs=121.86 | totalMs=121.86
2026-05-08 10:56:01.274 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:56:01.274
2026-05-08 10:56:01.299 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=25.25
2026-05-08 10:56:01.307 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=7.76
2026-05-08 10:56:01.316 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-05-08 10:56:01.316 | step 3 | route=IT_Ticket | empId=51863 | apiMs=42.39 | totalMs=42.39
2026-05-08 10:56:17.500 | step 1 | route=HW_TicketFun | empId= | query called at=10:56:17.500
2026-05-08 10:56:17.517 | step 2 | route=HW_TicketFun | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=16.03
2026-05-08 10:56:17.520 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=19.76 | totalMs=19.76
2026-05-08 10:57:57.417 | step 1 | route=HW_TicketPost | empId=51863 | query called at=10:57:57.417
2026-05-08 10:57:57.446 | step 2 | route=HW_TicketPost | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=29.28
2026-05-08 10:57:57.450 | step 3 | route=HW_TicketPost | empId=51863 | apiMs=33.09 | totalMs=33.09
2026-05-08 10:57:57.453 | step 1 | route=HW_TicketPost | empId=51863 | query called at=10:57:57.453
2026-05-08 10:57:57.479 | step 2 | route=HW_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.61
2026-05-08 10:57:57.479 | step 3 | route=HW_TicketPost | empId=51863 | apiMs=26.71 | totalMs=26.71
2026-05-08 10:57:57.480 | step 1 | route=HW_TicketPost | empId=51863 | query called at=10:57:57.480
2026-05-08 10:57:57.482 | step 2 | route=HW_TicketPost | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-05-08 10:57:57.482 | step 3 | route=HW_TicketPost | empId=51863 | apiMs=2.03 | totalMs=2.03
2026-05-08 10:57:57.482 | step 1 | route=HW_TicketPost | empId=51863 | query called at=10:57:57.482
2026-05-08 10:57:57.550 | step 2 | route=HW_TicketPost | empId=51863 | query=hw_ticket_save_proc_kpi | queryMs=67.32
2026-05-08 10:57:57.552 | step 3 | route=HW_TicketPost | empId=51863 | apiMs=69.55 | totalMs=69.55
2026-05-08 10:58:00.310 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:58:00.310
2026-05-08 10:58:00.321 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-05-08 10:58:00.323 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-08 10:58:00.324 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-08 10:58:00.325 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-08 10:58:00.327 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=1.5
2026-05-08 10:58:00.329 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=1.32
2026-05-08 10:58:00.329 | step 3 | route=IT_Ticket | empId=51863 | apiMs=19.33 | totalMs=19.33
2026-05-08 10:58:00.330 | step 1 | route=IT_Ticket | empId=51863 | query called at=10:58:00.330
2026-05-08 10:58:00.331 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-08 10:58:00.333 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-08 10:58:00.334 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-08 10:58:00.335 | step 3 | route=IT_Ticket | empId=51863 | apiMs=4.81 | totalMs=4.81
2026-05-08 11:07:35.541 | step 1 | route=Ticket_SPOC_Approve | empId=21777 | query called at=11:07:35.541
2026-05-08 11:07:35.596 | step 2 | route=Ticket_SPOC_Approve | empId=21777 | query=IT_TIcket_SPOCApp_Report | queryMs=54.52
2026-05-08 11:07:35.599 | step 3 | route=Ticket_SPOC_Approve | empId=21777 | apiMs=58.50 | totalMs=58.50
2026-05-08 11:07:35.902 | step 4 | route=pageRenderd | empId=21777 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:07:35.902
2026-05-08 11:11:49.954 | step 1 | route=IT_Ticket_Report | empId=17713 | query called at=11:11:49.954
2026-05-08 11:11:50.465 | step 2 | route=IT_Ticket_Report | empId=17713 | query=kpi_it_ticket_report_page_proc | queryMs=510.5
2026-05-08 11:11:50.466 | step 3 | route=IT_Ticket_Report | empId=17713 | apiMs=511.69 | totalMs=511.69
2026-05-08 11:11:50.995 | step 4 | route=pageRenderd | empId=17713 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:11:50.995
2026-05-08 11:13:46.441 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:13:46.441
2026-05-08 11:13:46.472 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=29.86
2026-05-08 11:13:46.477 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-08 11:13:46.481 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-05-08 11:13:46.484 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-08 11:13:46.502 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=17.42
2026-05-08 11:13:46.506 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=3.59
2026-05-08 11:13:46.506 | step 3 | route=IT_Ticket | empId=68413 | apiMs=64.76 | totalMs=64.76
2026-05-08 11:13:46.507 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:13:46.507
2026-05-08 11:13:46.519 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=12.03
2026-05-08 11:13:46.520 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-08 11:13:46.521 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-08 11:13:46.522 | step 3 | route=IT_Ticket | empId=68413 | apiMs=15.03 | totalMs=15.03
2026-05-08 11:14:02.222 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=11:14:02.222
2026-05-08 11:14:02.383 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=160.84
2026-05-08 11:14:02.387 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=164.74 | totalMs=164.74
2026-05-08 11:14:20.482 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=11:14:20.482
2026-05-08 11:14:20.518 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=35.94
2026-05-08 11:14:20.519 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=37.01 | totalMs=37.01
2026-05-08 11:14:57.309 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:14:57.309
2026-05-08 11:14:57.320 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-05-08 11:14:57.322 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-08 11:14:57.323 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-08 11:14:57.325 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-08 11:14:57.327 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-05-08 11:14:57.333 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=5.67
2026-05-08 11:14:57.333 | step 3 | route=IT_Ticket | empId=21471 | apiMs=23.95 | totalMs=23.95
2026-05-08 11:14:57.333 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:14:57.333
2026-05-08 11:14:57.335 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-08 11:14:57.337 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-05-08 11:14:57.338 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-08 11:14:57.339 | step 3 | route=IT_Ticket | empId=21471 | apiMs=5.15 | totalMs=5.15
2026-05-08 11:15:02.637 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21471 | query called at=11:15:02.637
2026-05-08 11:15:03.386 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=747.91
2026-05-08 11:15:03.386 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21471 | apiMs=749.08 | totalMs=749.08
2026-05-08 11:15:05.804 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query called at=11:15:05.804
2026-05-08 11:15:05.877 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=69.79
2026-05-08 11:15:05.880 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21471 | apiMs=76.01 | totalMs=76.01
2026-05-08 11:15:25.950 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:15:25.950
2026-05-08 11:15:25.960 | step 2 | route=IT_TicketPost | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-05-08 11:15:25.961 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=11.11 | totalMs=11.11
2026-05-08 11:15:25.961 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:15:25.961
2026-05-08 11:15:26.090 | step 2 | route=IT_TicketPost | empId=21471 | query=IT_Ticket_Save_SPOC | queryMs=127.89
2026-05-08 11:15:26.093 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=131.43 | totalMs=131.43
2026-05-08 11:15:26.093 | step 1 | route=IT_TicketPost | empId=21471 | query called at=11:15:26.093
2026-05-08 11:15:26.096 | step 2 | route=IT_TicketPost | empId=21471 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-05-08 11:15:26.096 | step 3 | route=IT_TicketPost | empId=21471 | apiMs=2.85 | totalMs=2.85
2026-05-08 11:15:26.316 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:15:26.316
2026-05-08 11:15:26.326 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-05-08 11:15:26.327 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-08 11:15:26.328 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-05-08 11:15:26.330 | step 2 | route=IT_Ticket | empId=21471 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-05-08 11:15:26.331 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-05-08 11:15:26.337 | step 2 | route=IT_Ticket | empId=21471 | query=VMS_Comp_login_proc | queryMs=5.23
2026-05-08 11:15:26.337 | step 3 | route=IT_Ticket | empId=21471 | apiMs=20.96 | totalMs=20.96
2026-05-08 11:15:26.338 | step 1 | route=IT_Ticket | empId=21471 | query called at=11:15:26.338
2026-05-08 11:15:26.339 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-08 11:15:26.341 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-08 11:15:26.342 | step 2 | route=IT_Ticket | empId=21471 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-08 11:15:26.342 | step 3 | route=IT_Ticket | empId=21471 | apiMs=4.31 | totalMs=4.31
2026-05-08 11:16:00.338 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=11:16:00.338
2026-05-08 11:16:02.241 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=1902.61
2026-05-08 11:16:02.242 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=1,903.77 | totalMs=1,903.77
2026-05-08 11:16:02.919 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:16:02.919
2026-05-08 11:16:13.990 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=11:16:13.990
2026-05-08 11:16:14.088 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=IT_Ticket_Update_SPOC | queryMs=97.72
2026-05-08 11:16:14.101 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=110.90 | totalMs=110.90
2026-05-08 11:16:14.101 | step 1 | route=SPOC_Entry_Save | empId=44317 | query called at=11:16:14.101
2026-05-08 11:16:14.110 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.05
2026-05-08 11:16:14.118 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-05-08 11:16:14.127 | step 2 | route=SPOC_Entry_Save | empId=44317 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.15
2026-05-08 11:16:14.127 | step 3 | route=SPOC_Entry_Save | empId=44317 | apiMs=25.94 | totalMs=25.94
2026-05-08 11:16:16.602 | step 1 | route=Ticket_SPOC_Approve | empId=44317 | query called at=11:16:16.602
2026-05-08 11:16:16.621 | step 2 | route=Ticket_SPOC_Approve | empId=44317 | query=IT_TIcket_SPOCApp_Report | queryMs=18.25
2026-05-08 11:16:16.621 | step 3 | route=Ticket_SPOC_Approve | empId=44317 | apiMs=19.17 | totalMs=19.17
2026-05-08 11:16:16.935 | step 4 | route=pageRenderd | empId=44317 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:16:16.935
2026-05-08 11:16:28.071 | step 1 | route=IT_TicketPost | empId=68413 | query called at=11:16:28.071
2026-05-08 11:16:28.081 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-05-08 11:16:28.082 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=10.66 | totalMs=10.66
2026-05-08 11:16:28.082 | step 1 | route=IT_TicketPost | empId=68413 | query called at=11:16:28.082
2026-05-08 11:16:28.265 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=182.3
2026-05-08 11:16:28.267 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=184.78 | totalMs=184.78
2026-05-08 11:16:28.267 | step 1 | route=IT_TicketPost | empId=68413 | query called at=11:16:28.267
2026-05-08 11:16:28.269 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-05-08 11:16:28.269 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=1.95 | totalMs=1.95
2026-05-08 11:16:28.270 | step 1 | route=IT_TicketPost | empId=68413 | query called at=11:16:28.270
2026-05-08 11:16:28.271 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-08 11:16:28.271 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=1.60 | totalMs=1.60
2026-05-08 11:16:28.500 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:16:28.500
2026-05-08 11:16:28.510 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=9.9
2026-05-08 11:16:28.511 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-08 11:16:28.513 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-08 11:16:28.514 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-08 11:16:28.515 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-05-08 11:16:28.517 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.16
2026-05-08 11:16:28.517 | step 3 | route=IT_Ticket | empId=68413 | apiMs=17.70 | totalMs=17.70
2026-05-08 11:16:28.518 | step 1 | route=IT_Ticket | empId=68413 | query called at=11:16:28.518
2026-05-08 11:16:28.519 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-08 11:16:28.520 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-08 11:16:28.522 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-08 11:16:28.522 | step 3 | route=IT_Ticket | empId=68413 | apiMs=4.16 | totalMs=4.16
2026-05-08 11:16:42.017 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:16:42.017
2026-05-08 11:16:42.039 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=21.88
2026-05-08 11:16:42.040 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=22.85 | totalMs=22.85
2026-05-08 11:16:43.114 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:16:43.114
2026-05-08 11:16:46.027 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=11:16:46.027
2026-05-08 11:16:46.055 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=IT_Ticket_Update_SPOC | queryMs=27.31
2026-05-08 11:16:46.060 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=32.55 | totalMs=32.55
2026-05-08 11:16:46.062 | step 1 | route=SPOC_Entry_Save | empId=9646 | query called at=11:16:46.062
2026-05-08 11:16:46.067 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-05-08 11:16:46.068 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-05-08 11:16:46.069 | step 2 | route=SPOC_Entry_Save | empId=9646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-05-08 11:16:46.070 | step 3 | route=SPOC_Entry_Save | empId=9646 | apiMs=7.17 | totalMs=7.17
2026-05-08 11:16:47.608 | step 1 | route=Ticket_SPOC_Approve | empId=9646 | query called at=11:16:47.608
2026-05-08 11:16:47.629 | step 2 | route=Ticket_SPOC_Approve | empId=9646 | query=IT_TIcket_SPOCApp_Report | queryMs=21.02
2026-05-08 11:16:47.630 | step 3 | route=Ticket_SPOC_Approve | empId=9646 | apiMs=21.97 | totalMs=21.97
2026-05-08 11:16:48.794 | step 4 | route=pageRenderd | empId=9646 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:16:48.794
2026-05-08 11:20:54.086 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=11:20:54.086
2026-05-08 11:20:54.110 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=23.07
2026-05-08 11:20:54.110 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=24.13 | totalMs=24.13
2026-05-08 11:20:54.532 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:20:54.532
2026-05-08 11:21:01.406 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=11:21:01.406
2026-05-08 11:21:01.485 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=77.84
2026-05-08 11:21:01.509 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=IT_Ticket_Update_SPOC | queryMs=6.91
2026-05-08 11:21:01.514 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=107.70 | totalMs=107.70
2026-05-08 11:21:01.517 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=11:21:01.517
2026-05-08 11:21:01.521 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.8
2026-05-08 11:21:01.525 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.01
2026-05-08 11:21:01.528 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.88
2026-05-08 11:21:01.528 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=11.22 | totalMs=11.22
2026-05-08 11:21:01.529 | step 1 | route=SPOC_Entry_Save | empId=68813 | query called at=11:21:01.529
2026-05-08 11:21:01.532 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3
2026-05-08 11:21:01.536 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.87
2026-05-08 11:21:01.539 | step 2 | route=SPOC_Entry_Save | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.97
2026-05-08 11:21:01.539 | step 3 | route=SPOC_Entry_Save | empId=68813 | apiMs=10.44 | totalMs=10.44
2026-05-08 11:21:01.765 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=11:21:01.765
2026-05-08 11:21:01.788 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=21.61
2026-05-08 11:21:01.788 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=22.59 | totalMs=22.59
2026-05-08 11:21:02.102 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:21:02.102
2026-05-08 11:33:18.045 | step 5 | route=dashboard | empId=GSA0120 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-08 11:33:26.071 | step 5 | route=dashboard | empId=GSA0120 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-08 11:42:10.460 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:42:10.460
2026-05-08 11:42:10.506 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=44.64
2026-05-08 11:42:10.511 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-08 11:42:10.515 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-08 11:42:10.519 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-08 11:42:10.551 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=31.53
2026-05-08 11:42:10.555 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=4.05
2026-05-08 11:42:10.555 | step 3 | route=IT_Ticket | empId=21248 | apiMs=94.96 | totalMs=94.96
2026-05-08 11:42:10.556 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:42:10.556
2026-05-08 11:42:10.571 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=14.79
2026-05-08 11:42:10.572 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-08 11:42:10.574 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-08 11:42:10.574 | step 3 | route=IT_Ticket | empId=21248 | apiMs=17.88 | totalMs=17.88
2026-05-08 11:42:15.317 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=11:42:15.317
2026-05-08 11:42:15.823 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=505.38
2026-05-08 11:42:15.823 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=506.53 | totalMs=506.53
2026-05-08 11:42:17.574 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=11:42:17.574
2026-05-08 11:42:17.586 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.95
2026-05-08 11:42:17.589 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=15.55 | totalMs=15.55
2026-05-08 11:42:45.766 | step 1 | route=IT_TicketPost | empId=21248 | query called at=11:42:45.766
2026-05-08 11:42:45.777 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-05-08 11:42:45.781 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.06 | totalMs=14.06
2026-05-08 11:42:45.784 | step 1 | route=IT_TicketPost | empId=21248 | query called at=11:42:45.784
2026-05-08 11:42:45.815 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=28.83
2026-05-08 11:42:45.819 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=35.40 | totalMs=35.40
2026-05-08 11:42:45.819 | step 1 | route=IT_TicketPost | empId=21248 | query called at=11:42:45.819
2026-05-08 11:42:45.822 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-05-08 11:42:45.822 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.70 | totalMs=2.70
2026-05-08 11:42:48.561 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:42:48.561
2026-05-08 11:42:48.583 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=21.34
2026-05-08 11:42:48.592 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=5.85
2026-05-08 11:42:48.600 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=5.54
2026-05-08 11:42:48.609 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=5.55
2026-05-08 11:42:48.617 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=7.99
2026-05-08 11:42:48.625 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=8.07
2026-05-08 11:42:48.626 | step 3 | route=IT_Ticket | empId=21248 | apiMs=64.78 | totalMs=64.78
2026-05-08 11:42:48.626 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:42:48.626
2026-05-08 11:42:48.634 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=7.2
2026-05-08 11:42:48.642 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-05-08 11:42:48.650 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-05-08 11:42:48.651 | step 3 | route=IT_Ticket | empId=21248 | apiMs=24.45 | totalMs=24.45
2026-05-08 11:47:14.510 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:47:14.510
2026-05-08 11:47:14.609 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=98.11
2026-05-08 11:47:14.612 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=102.19 | totalMs=102.19
2026-05-08 11:47:15.023 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:15.023
2026-05-08 11:47:19.385 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:47:19.385
2026-05-08 11:47:19.416 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=30.24
2026-05-08 11:47:19.421 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=36.14 | totalMs=36.14
2026-05-08 11:47:19.424 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=11:47:19.424
2026-05-08 11:47:19.433 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.68
2026-05-08 11:47:19.442 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.24
2026-05-08 11:47:19.450 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.1
2026-05-08 11:47:19.451 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=26.75 | totalMs=26.75
2026-05-08 11:47:23.235 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=11:47:23.235
2026-05-08 11:47:23.269 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=32.8
2026-05-08 11:47:23.272 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=36.33 | totalMs=36.33
2026-05-08 11:47:23.888 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:47:23.888
2026-05-08 12:18:37.316 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:18:37.316
2026-05-08 12:18:37.344 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=27.36
2026-05-08 12:18:37.348 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-08 12:18:37.352 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-08 12:18:37.356 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-08 12:18:37.385 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=28.1
2026-05-08 12:18:37.392 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=6.32
2026-05-08 12:18:37.392 | step 3 | route=IT_Ticket | empId=49869 | apiMs=76.15 | totalMs=76.15
2026-05-08 12:18:37.392 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:18:37.392
2026-05-08 12:18:37.403 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=10.59
2026-05-08 12:18:37.405 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-08 12:18:37.406 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-08 12:18:37.406 | step 3 | route=IT_Ticket | empId=49869 | apiMs=13.49 | totalMs=13.49
2026-05-08 12:18:42.446 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=12:18:42.446
2026-05-08 12:18:42.848 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=400.5
2026-05-08 12:18:42.848 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=401.62 | totalMs=401.62
2026-05-08 12:18:44.251 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=12:18:44.251
2026-05-08 12:18:44.288 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=37.13
2026-05-08 12:18:44.292 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=41.07 | totalMs=41.07
2026-05-08 12:19:10.276 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:19:10.276
2026-05-08 12:19:10.287 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-05-08 12:19:10.291 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=14.70 | totalMs=14.70
2026-05-08 12:19:10.294 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:19:10.294
2026-05-08 12:19:10.571 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=274.01
2026-05-08 12:19:10.577 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=282.25 | totalMs=282.25
2026-05-08 12:19:10.577 | step 1 | route=IT_TicketPost | empId=49869 | query called at=12:19:10.577
2026-05-08 12:19:10.601 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.47
2026-05-08 12:19:10.601 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=24.38 | totalMs=24.38
2026-05-08 12:19:13.638 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:19:13.638
2026-05-08 12:19:13.648 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-05-08 12:19:13.654 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-05-08 12:19:13.658 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-08 12:19:13.661 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-08 12:19:13.663 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-05-08 12:19:13.669 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=5.79
2026-05-08 12:19:13.669 | step 3 | route=IT_Ticket | empId=49869 | apiMs=31.28 | totalMs=31.28
2026-05-08 12:19:13.670 | step 1 | route=IT_Ticket | empId=49869 | query called at=12:19:13.670
2026-05-08 12:19:13.671 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-08 12:19:13.673 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-08 12:19:13.674 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-08 12:19:13.674 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.33 | totalMs=4.33
2026-05-08 12:47:35.507 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:47:35.507
2026-05-08 12:47:35.550 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=42.58
2026-05-08 12:47:35.552 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-08 12:47:35.553 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-08 12:47:35.555 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-08 12:47:35.583 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=28.3
2026-05-08 12:47:35.590 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=6.54
2026-05-08 12:47:35.591 | step 3 | route=IT_Ticket | empId=41073 | apiMs=84.05 | totalMs=84.05
2026-05-08 12:47:35.591 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:47:35.591
2026-05-08 12:47:35.611 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=19.81
2026-05-08 12:47:35.613 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-08 12:47:35.614 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-08 12:47:35.614 | step 3 | route=IT_Ticket | empId=41073 | apiMs=23.22 | totalMs=23.22
2026-05-08 12:47:40.796 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=12:47:40.796
2026-05-08 12:47:41.236 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=439.97
2026-05-08 12:47:41.237 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=441.16 | totalMs=441.16
2026-05-08 12:47:42.763 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=12:47:42.763
2026-05-08 12:47:42.783 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=20.2
2026-05-08 12:47:42.787 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=24.08 | totalMs=24.08
2026-05-08 12:48:25.146 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:48:25.146
2026-05-08 12:48:25.157 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-05-08 12:48:25.160 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=14.73 | totalMs=14.73
2026-05-08 12:48:25.163 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:48:25.163
2026-05-08 12:48:25.241 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=74.59
2026-05-08 12:48:25.243 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=80.14 | totalMs=80.14
2026-05-08 12:48:25.244 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:48:25.244
2026-05-08 12:48:25.246 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-05-08 12:48:25.246 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.49 | totalMs=2.49
2026-05-08 12:48:25.247 | step 1 | route=IT_TicketPost | empId=41073 | query called at=12:48:25.247
2026-05-08 12:48:25.248 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-08 12:48:25.248 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.64 | totalMs=1.64
2026-05-08 12:48:25.474 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:48:25.474
2026-05-08 12:48:25.485 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-05-08 12:48:25.486 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-08 12:48:25.488 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-08 12:48:25.489 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-08 12:48:25.491 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-08 12:48:25.498 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=6.78
2026-05-08 12:48:25.498 | step 3 | route=IT_Ticket | empId=41073 | apiMs=24.03 | totalMs=24.03
2026-05-08 12:48:25.499 | step 1 | route=IT_Ticket | empId=41073 | query called at=12:48:25.499
2026-05-08 12:48:25.500 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-08 12:48:25.502 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-08 12:48:25.503 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-08 12:48:25.504 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.94 | totalMs=4.94
2026-05-08 12:48:54.343 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:48:54.343
2026-05-08 12:48:54.441 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=98.04
2026-05-08 12:48:54.445 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=102.15 | totalMs=102.15
2026-05-08 12:48:55.252 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:48:55.252
2026-05-08 12:49:10.727 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=12:49:10.727
2026-05-08 12:49:10.837 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=108.99
2026-05-08 12:49:10.844 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=1.59
2026-05-08 12:49:10.848 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=120.80 | totalMs=120.80
2026-05-08 12:49:10.851 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=12:49:10.851
2026-05-08 12:49:10.853 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-05-08 12:49:10.856 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.17
2026-05-08 12:49:10.857 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-08 12:49:10.858 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=6.35 | totalMs=6.35
2026-05-08 12:49:12.997 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=12:49:12.997
2026-05-08 12:49:13.006 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.59
2026-05-08 12:49:13.014 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-05-08 12:49:13.023 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-05-08 12:49:13.023 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=26.45 | totalMs=26.45
2026-05-08 12:49:14.312 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:49:14.312
2026-05-08 12:49:14.330 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=16.95
2026-05-08 12:49:14.330 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=17.79 | totalMs=17.79
2026-05-08 12:49:15.298 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:49:15.298
2026-05-08 12:49:45.324 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=12:49:45.324
2026-05-08 12:49:45.354 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=29.82
2026-05-08 12:49:45.357 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=32.52 | totalMs=32.52
2026-05-08 12:49:45.357 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=12:49:45.357
2026-05-08 12:49:45.359 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.4
2026-05-08 12:49:45.360 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-05-08 12:49:45.361 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-05-08 12:49:45.362 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=4.68 | totalMs=4.68
2026-05-08 12:49:46.065 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:49:46.065
2026-05-08 12:49:46.099 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=33.76
2026-05-08 12:49:46.100 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=34.97 | totalMs=34.97
2026-05-08 12:49:47.157 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:49:47.157
2026-05-08 12:50:02.945 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=12:50:02.945
2026-05-08 12:50:02.957 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=11
2026-05-08 12:50:02.960 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=15.23 | totalMs=15.23
2026-05-08 12:50:02.972 | step 5 | route=SPOC_Entry_Save | empId=59591 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (58334, 7, Mention the bundel no line issue delete fabric thread issue  : 124647/124650, 1, 11, 9549, 2026-05-08).
2026-05-08 12:50:03.292 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:50:03.292
2026-05-08 12:50:03.315 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=22.51
2026-05-08 12:50:03.315 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=23.48 | totalMs=23.48
2026-05-08 12:50:04.059 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:50:04.059
2026-05-08 12:50:24.868 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=12:50:24.868
2026-05-08 12:50:24.879 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=11.25
2026-05-08 12:50:24.883 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=15.88 | totalMs=15.88
2026-05-08 12:50:24.886 | step 5 | route=SPOC_Entry_Save | empId=59591 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (58334, 7, Mention the bundel no line issue delete fabric thread issue  : 124647/124650, 1, 11, 9549, 2026-05-08).
2026-05-08 12:50:25.218 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:50:25.218
2026-05-08 12:50:25.242 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=23.13
2026-05-08 12:50:25.242 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=24.11 | totalMs=24.11
2026-05-08 12:50:26.740 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:50:26.740
2026-05-08 12:50:43.349 | step 1 | route=SPOC_Entry_Save | empId=59591 | query called at=12:50:43.349
2026-05-08 12:50:43.361 | step 2 | route=SPOC_Entry_Save | empId=59591 | query=IT_Ticket_Update_SPOC | queryMs=10.91
2026-05-08 12:50:43.368 | step 3 | route=SPOC_Entry_Save | empId=59591 | apiMs=19.16 | totalMs=19.16
2026-05-08 12:50:43.372 | step 5 | route=SPOC_Entry_Save | empId=59591 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (58334, 7, Mention the bundel no line issue delete fabric thread issue  : 124647/124650, 1, 11, 9549, 2026-05-08).
2026-05-08 12:50:43.697 | step 1 | route=Ticket_SPOC_Approve | empId=59591 | query called at=12:50:43.697
2026-05-08 12:50:43.730 | step 2 | route=Ticket_SPOC_Approve | empId=59591 | query=IT_TIcket_SPOCApp_Report | queryMs=31.83
2026-05-08 12:50:43.730 | step 3 | route=Ticket_SPOC_Approve | empId=59591 | apiMs=32.89 | totalMs=32.89
2026-05-08 12:50:45.562 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:50:45.562
2026-05-08 12:54:03.056 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:54:03.056
2026-05-08 12:54:03.069 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=11.89
2026-05-08 12:54:03.074 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-08 12:54:03.078 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-08 12:54:03.082 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-08 12:54:03.084 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-05-08 12:54:03.091 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=6.52
2026-05-08 12:54:03.091 | step 3 | route=IT_Ticket | empId=24329 | apiMs=35.05 | totalMs=35.05
2026-05-08 12:54:03.092 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:54:03.092
2026-05-08 12:54:03.093 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-05-08 12:54:03.095 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-08 12:54:03.096 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-08 12:54:03.096 | step 3 | route=IT_Ticket | empId=24329 | apiMs=4.56 | totalMs=4.56
2026-05-08 12:54:30.157 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24329 | query called at=12:54:30.157
2026-05-08 12:54:30.376 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=218.29
2026-05-08 12:54:30.376 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24329 | apiMs=219.35 | totalMs=219.35
2026-05-08 12:54:32.556 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query called at=12:54:32.556
2026-05-08 12:54:32.597 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=39.94
2026-05-08 12:54:32.600 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24329 | apiMs=43.88 | totalMs=43.88
2026-05-08 12:55:26.155 | step 1 | route=IT_TicketPost | empId=24329 | query called at=12:55:26.155
2026-05-08 12:55:26.169 | step 2 | route=IT_TicketPost | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=13.83
2026-05-08 12:55:26.173 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=17.71 | totalMs=17.71
2026-05-08 12:55:26.176 | step 1 | route=IT_TicketPost | empId=24329 | query called at=12:55:26.176
2026-05-08 12:55:26.226 | step 2 | route=IT_TicketPost | empId=24329 | query=IT_Ticket_Save_SPOC | queryMs=48.03
2026-05-08 12:55:26.237 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=61.89 | totalMs=61.89
2026-05-08 12:55:26.238 | step 1 | route=IT_TicketPost | empId=24329 | query called at=12:55:26.238
2026-05-08 12:55:26.252 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.32
2026-05-08 12:55:26.252 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=14.12 | totalMs=14.12
2026-05-08 12:55:26.252 | step 1 | route=IT_TicketPost | empId=24329 | query called at=12:55:26.252
2026-05-08 12:55:26.254 | step 2 | route=IT_TicketPost | empId=24329 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-05-08 12:55:26.254 | step 3 | route=IT_TicketPost | empId=24329 | apiMs=1.58 | totalMs=1.58
2026-05-08 12:55:28.374 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:55:28.374
2026-05-08 12:55:28.390 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=16.07
2026-05-08 12:55:28.399 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=7.83
2026-05-08 12:55:28.407 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-05-08 12:55:28.416 | step 2 | route=IT_Ticket | empId=24329 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-05-08 12:55:28.424 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_it_Ticket_Details | queryMs=8.28
2026-05-08 12:55:28.441 | step 2 | route=IT_Ticket | empId=24329 | query=VMS_Comp_login_proc | queryMs=16.73
2026-05-08 12:55:28.442 | step 3 | route=IT_Ticket | empId=24329 | apiMs=68.04 | totalMs=68.04
2026-05-08 12:55:28.442 | step 1 | route=IT_Ticket | empId=24329 | query called at=12:55:28.442
2026-05-08 12:55:28.450 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=7.48
2026-05-08 12:55:28.459 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-05-08 12:55:28.467 | step 2 | route=IT_Ticket | empId=24329 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-05-08 12:55:28.467 | step 3 | route=IT_Ticket | empId=24329 | apiMs=25.17 | totalMs=25.17
2026-05-08 13:14:40.907 | step 4 | route=pageRenderd | empId=59591 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:14:40.907
2026-05-08 13:29:12.266 | step 1 | route=IT_Ticket | empId=46282 | query called at=13:29:12.266
2026-05-08 13:29:12.293 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=26.7
2026-05-08 13:29:12.295 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-08 13:29:12.296 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-05-08 13:29:12.297 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-08 13:29:12.327 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=28.97
2026-05-08 13:29:12.334 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=7
2026-05-08 13:29:12.334 | step 3 | route=IT_Ticket | empId=46282 | apiMs=68.45 | totalMs=68.45
2026-05-08 13:29:12.335 | step 1 | route=IT_Ticket | empId=46282 | query called at=13:29:12.335
2026-05-08 13:29:12.347 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=11.45
2026-05-08 13:29:12.348 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-08 13:29:12.349 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-08 13:29:12.350 | step 3 | route=IT_Ticket | empId=46282 | apiMs=14.69 | totalMs=14.69
2026-05-08 13:29:22.055 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46282 | query called at=13:29:22.055
2026-05-08 13:29:22.237 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=181.25
2026-05-08 13:29:22.237 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46282 | apiMs=182.32 | totalMs=182.32
2026-05-08 13:29:24.493 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query called at=13:29:24.493
2026-05-08 13:29:24.504 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=10.98
2026-05-08 13:29:24.508 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46282 | apiMs=14.92 | totalMs=14.92
2026-05-08 13:30:15.414 | step 1 | route=IT_TicketPost | empId=46282 | query called at=13:30:15.414
2026-05-08 13:30:15.429 | step 2 | route=IT_TicketPost | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=14.54
2026-05-08 13:30:15.432 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=18.23 | totalMs=18.23
2026-05-08 13:30:15.435 | step 1 | route=IT_TicketPost | empId=46282 | query called at=13:30:15.435
2026-05-08 13:30:15.491 | step 2 | route=IT_TicketPost | empId=46282 | query=IT_Ticket_Save_SPOC | queryMs=52.6
2026-05-08 13:30:15.503 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=67.88 | totalMs=67.88
2026-05-08 13:30:15.504 | step 1 | route=IT_TicketPost | empId=46282 | query called at=13:30:15.504
2026-05-08 13:30:15.512 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.98
2026-05-08 13:30:15.513 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=8.88 | totalMs=8.88
2026-05-08 13:30:15.513 | step 1 | route=IT_TicketPost | empId=46282 | query called at=13:30:15.513
2026-05-08 13:30:15.520 | step 2 | route=IT_TicketPost | empId=46282 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.03
2026-05-08 13:30:15.521 | step 3 | route=IT_TicketPost | empId=46282 | apiMs=7.69 | totalMs=7.69
2026-05-08 13:30:17.158 | step 1 | route=IT_Ticket | empId=46282 | query called at=13:30:17.158
2026-05-08 13:30:17.176 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=16.76
2026-05-08 13:30:17.184 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=7.57
2026-05-08 13:30:17.192 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=7.8
2026-05-08 13:30:17.200 | step 2 | route=IT_Ticket | empId=46282 | query=KPI_IT_Ticket_Details_New | queryMs=7.91
2026-05-08 13:30:17.209 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_it_Ticket_Details | queryMs=8.05
2026-05-08 13:30:17.219 | step 2 | route=IT_Ticket | empId=46282 | query=VMS_Comp_login_proc | queryMs=10.32
2026-05-08 13:30:17.220 | step 3 | route=IT_Ticket | empId=46282 | apiMs=61.28 | totalMs=61.28
2026-05-08 13:30:17.220 | step 1 | route=IT_Ticket | empId=46282 | query called at=13:30:17.220
2026-05-08 13:30:17.228 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-05-08 13:30:17.236 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=7.79
2026-05-08 13:30:17.244 | step 2 | route=IT_Ticket | empId=46282 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-05-08 13:30:17.245 | step 3 | route=IT_Ticket | empId=46282 | apiMs=24.44 | totalMs=24.44
2026-05-08 13:51:58.810 | step 1 | route=IT_Ticket | empId=51701 | query called at=13:51:58.810
2026-05-08 13:51:58.839 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=28.52
2026-05-08 13:51:58.840 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-08 13:51:58.841 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-05-08 13:51:58.843 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-08 13:51:58.859 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=16.08
2026-05-08 13:51:58.863 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=3.55
2026-05-08 13:51:58.863 | step 3 | route=IT_Ticket | empId=51701 | apiMs=53.57 | totalMs=53.57
2026-05-08 13:51:58.864 | step 1 | route=IT_Ticket | empId=51701 | query called at=13:51:58.864
2026-05-08 13:51:58.875 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=11.38
2026-05-08 13:51:58.877 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-08 13:51:58.878 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-08 13:51:58.878 | step 3 | route=IT_Ticket | empId=51701 | apiMs=14.30 | totalMs=14.30
2026-05-08 13:52:09.734 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51701 | query called at=13:52:09.734
2026-05-08 13:52:09.874 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=139.41
2026-05-08 13:52:09.875 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51701 | apiMs=140.49 | totalMs=140.49
2026-05-08 13:52:11.341 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query called at=13:52:11.341
2026-05-08 13:52:11.396 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=54.46
2026-05-08 13:52:11.400 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51701 | apiMs=58.65 | totalMs=58.65
2026-05-08 13:52:56.085 | step 1 | route=IT_TicketPost | empId=51701 | query called at=13:52:56.085
2026-05-08 13:52:56.101 | step 2 | route=IT_TicketPost | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=14.75
2026-05-08 13:52:56.101 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=15.77 | totalMs=15.77
2026-05-08 13:52:56.102 | step 1 | route=IT_TicketPost | empId=51701 | query called at=13:52:56.102
2026-05-08 13:52:56.137 | step 2 | route=IT_TicketPost | empId=51701 | query=IT_Ticket_Save_SPOC | queryMs=34.54
2026-05-08 13:52:56.139 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=37.07 | totalMs=37.07
2026-05-08 13:52:56.139 | step 1 | route=IT_TicketPost | empId=51701 | query called at=13:52:56.139
2026-05-08 13:52:56.141 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-05-08 13:52:56.141 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=2.38 | totalMs=2.38
2026-05-08 13:52:56.142 | step 1 | route=IT_TicketPost | empId=51701 | query called at=13:52:56.142
2026-05-08 13:52:56.143 | step 2 | route=IT_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-08 13:52:56.144 | step 3 | route=IT_TicketPost | empId=51701 | apiMs=1.69 | totalMs=1.69
2026-05-08 13:52:58.646 | step 1 | route=IT_Ticket | empId=51701 | query called at=13:52:58.646
2026-05-08 13:52:58.660 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=13.93
2026-05-08 13:52:58.662 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-08 13:52:58.663 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-08 13:52:58.665 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-08 13:52:58.666 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-05-08 13:52:58.668 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=1.35
2026-05-08 13:52:58.668 | step 3 | route=IT_Ticket | empId=51701 | apiMs=22.70 | totalMs=22.70
2026-05-08 13:52:58.669 | step 1 | route=IT_Ticket | empId=51701 | query called at=13:52:58.669
2026-05-08 13:52:58.670 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-08 13:52:58.672 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-08 13:52:58.673 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-08 13:52:58.673 | step 3 | route=IT_Ticket | empId=51701 | apiMs=4.54 | totalMs=4.54
2026-05-08 14:07:22.343 | step 1 | route=IT_Ticket | empId=406 | query called at=14:07:22.343
2026-05-08 14:07:22.387 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=43.44
2026-05-08 14:07:22.393 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.68
2026-05-08 14:07:22.397 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-08 14:07:22.399 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-08 14:07:22.427 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=27.8
2026-05-08 14:07:22.433 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.64
2026-05-08 14:07:22.433 | step 3 | route=IT_Ticket | empId=406 | apiMs=90.06 | totalMs=90.06
2026-05-08 14:07:22.434 | step 1 | route=IT_Ticket | empId=406 | query called at=14:07:22.434
2026-05-08 14:07:22.454 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=19.76
2026-05-08 14:07:22.456 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-08 14:07:22.457 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-08 14:07:22.457 | step 3 | route=IT_Ticket | empId=406 | apiMs=23.68 | totalMs=23.68
2026-05-08 14:07:26.355 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=14:07:26.355
2026-05-08 14:07:26.578 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=222.9
2026-05-08 14:07:26.582 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=227.06 | totalMs=227.06
2026-05-08 14:07:28.432 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=14:07:28.432
2026-05-08 14:07:28.441 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.21
2026-05-08 14:07:28.442 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=10.12 | totalMs=10.12
2026-05-08 14:07:51.004 | step 1 | route=IT_TicketPost | empId=406 | query called at=14:07:51.004
2026-05-08 14:07:51.048 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=44.05
2026-05-08 14:07:51.052 | step 3 | route=IT_TicketPost | empId=406 | apiMs=48.21 | totalMs=48.21
2026-05-08 14:07:51.055 | step 1 | route=IT_TicketPost | empId=406 | query called at=14:07:51.055
2026-05-08 14:07:51.202 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=144.75
2026-05-08 14:07:51.204 | step 3 | route=IT_TicketPost | empId=406 | apiMs=149.38 | totalMs=149.38
2026-05-08 14:07:51.205 | step 1 | route=IT_TicketPost | empId=406 | query called at=14:07:51.205
2026-05-08 14:07:51.220 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.94
2026-05-08 14:07:51.221 | step 3 | route=IT_TicketPost | empId=406 | apiMs=16.13 | totalMs=16.13
2026-05-08 14:07:51.222 | step 1 | route=IT_TicketPost | empId=406 | query called at=14:07:51.222
2026-05-08 14:07:51.223 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.73
2026-05-08 14:07:51.223 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.46 | totalMs=1.46
2026-05-08 14:07:54.247 | step 1 | route=IT_Ticket | empId=406 | query called at=14:07:54.247
2026-05-08 14:07:54.258 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-05-08 14:07:54.262 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-08 14:07:54.268 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=2.01
2026-05-08 14:07:54.269 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-08 14:07:54.270 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-05-08 14:07:54.274 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=4.04
2026-05-08 14:07:54.275 | step 3 | route=IT_Ticket | empId=406 | apiMs=27.52 | totalMs=27.52
2026-05-08 14:07:54.275 | step 1 | route=IT_Ticket | empId=406 | query called at=14:07:54.275
2026-05-08 14:07:54.279 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=3.22
2026-05-08 14:07:54.281 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-08 14:07:54.282 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-08 14:07:54.282 | step 3 | route=IT_Ticket | empId=406 | apiMs=7.01 | totalMs=7.01
2026-05-08 14:10:24.028 | step 1 | route=IT_Ticket | empId=43588 | query called at=14:10:24.028
2026-05-08 14:10:24.038 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=9.48
2026-05-08 14:10:24.042 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-08 14:10:24.046 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-05-08 14:10:24.050 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-05-08 14:10:24.051 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-05-08 14:10:24.059 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=7.2
2026-05-08 14:10:24.059 | step 3 | route=IT_Ticket | empId=43588 | apiMs=31.56 | totalMs=31.56
2026-05-08 14:10:24.060 | step 1 | route=IT_Ticket | empId=43588 | query called at=14:10:24.060
2026-05-08 14:10:24.061 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-08 14:10:24.062 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-08 14:10:24.064 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-08 14:10:24.064 | step 3 | route=IT_Ticket | empId=43588 | apiMs=4.47 | totalMs=4.47
2026-05-08 14:10:44.415 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43588 | query called at=14:10:44.415
2026-05-08 14:10:44.513 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=97.39
2026-05-08 14:10:44.516 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43588 | apiMs=101.40 | totalMs=101.40
2026-05-08 14:10:54.275 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43588 | query called at=14:10:54.275
2026-05-08 14:10:54.713 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=438.25
2026-05-08 14:10:54.717 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43588 | apiMs=442.33 | totalMs=442.33
2026-05-08 14:11:00.944 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43588 | query called at=14:11:00.944
2026-05-08 14:11:00.956 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=10.46
2026-05-08 14:11:00.959 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43588 | apiMs=14.57 | totalMs=14.57
2026-05-08 14:11:54.649 | step 1 | route=IT_TicketPost | empId=43588 | query called at=14:11:54.649
2026-05-08 14:11:54.660 | step 2 | route=IT_TicketPost | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-05-08 14:11:54.664 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=14.47 | totalMs=14.47
2026-05-08 14:11:54.667 | step 1 | route=IT_TicketPost | empId=43588 | query called at=14:11:54.667
2026-05-08 14:11:54.691 | step 2 | route=IT_TicketPost | empId=43588 | query=IT_Ticket_Save_SPOC | queryMs=21.89
2026-05-08 14:11:54.694 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=26.86 | totalMs=26.86
2026-05-08 14:11:54.694 | step 1 | route=IT_TicketPost | empId=43588 | query called at=14:11:54.694
2026-05-08 14:11:54.719 | step 2 | route=IT_TicketPost | empId=43588 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.95
2026-05-08 14:11:54.720 | step 3 | route=IT_TicketPost | empId=43588 | apiMs=25.78 | totalMs=25.78
2026-05-08 14:11:55.027 | step 1 | route=IT_Ticket | empId=43588 | query called at=14:11:55.027
2026-05-08 14:11:55.038 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-05-08 14:11:55.039 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-08 14:11:55.041 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-08 14:11:55.042 | step 2 | route=IT_Ticket | empId=43588 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-08 14:11:55.044 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-08 14:11:55.050 | step 2 | route=IT_Ticket | empId=43588 | query=VMS_Comp_login_proc | queryMs=5.84
2026-05-08 14:11:55.050 | step 3 | route=IT_Ticket | empId=43588 | apiMs=23.25 | totalMs=23.25
2026-05-08 14:11:55.051 | step 1 | route=IT_Ticket | empId=43588 | query called at=14:11:55.051
2026-05-08 14:11:55.053 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-08 14:11:55.054 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-08 14:11:55.055 | step 2 | route=IT_Ticket | empId=43588 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-08 14:11:55.056 | step 3 | route=IT_Ticket | empId=43588 | apiMs=4.69 | totalMs=4.69
2026-05-08 14:22:27.497 | step 1 | route=IT_Ticket | empId=42359 | query called at=14:22:27.497
2026-05-08 14:22:27.542 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=44.9
2026-05-08 14:22:27.547 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-05-08 14:22:27.551 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-08 14:22:27.555 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-08 14:22:27.583 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=27.5
2026-05-08 14:22:27.589 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=5.77
2026-05-08 14:22:27.590 | step 3 | route=IT_Ticket | empId=42359 | apiMs=92.96 | totalMs=92.96
2026-05-08 14:22:27.590 | step 1 | route=IT_Ticket | empId=42359 | query called at=14:22:27.590
2026-05-08 14:22:27.611 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=20.33
2026-05-08 14:22:27.612 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-08 14:22:27.614 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-08 14:22:27.614 | step 3 | route=IT_Ticket | empId=42359 | apiMs=24.11 | totalMs=24.11
2026-05-08 14:22:53.747 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42359 | query called at=14:22:53.747
2026-05-08 14:22:53.938 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=191.07
2026-05-08 14:22:53.939 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42359 | apiMs=192.16 | totalMs=192.16
2026-05-08 14:22:56.720 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query called at=14:22:56.720
2026-05-08 14:22:56.766 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=46.01
2026-05-08 14:22:56.770 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42359 | apiMs=49.83 | totalMs=49.83
2026-05-08 14:29:13.622 | step 1 | route=IT_TicketPost | empId=42359 | query called at=14:29:13.622
2026-05-08 14:29:13.633 | step 2 | route=IT_TicketPost | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=10.82
2026-05-08 14:29:13.634 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=12.08 | totalMs=12.08
2026-05-08 14:29:13.635 | step 1 | route=IT_TicketPost | empId=42359 | query called at=14:29:13.635
2026-05-08 14:29:13.665 | step 2 | route=IT_TicketPost | empId=42359 | query=IT_Ticket_Save_SPOC | queryMs=29.49
2026-05-08 14:29:13.667 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=32.55 | totalMs=32.55
2026-05-08 14:29:13.668 | step 1 | route=IT_TicketPost | empId=42359 | query called at=14:29:13.668
2026-05-08 14:29:13.670 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-08 14:29:13.670 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=2.72 | totalMs=2.72
2026-05-08 14:29:16.701 | step 1 | route=IT_Ticket | empId=42359 | query called at=14:29:16.701
2026-05-08 14:29:16.718 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=16.08
2026-05-08 14:29:16.723 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-05-08 14:29:16.727 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-08 14:29:16.730 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-08 14:29:16.760 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=29.8
2026-05-08 14:29:16.767 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=6.1
2026-05-08 14:29:16.767 | step 3 | route=IT_Ticket | empId=42359 | apiMs=65.99 | totalMs=65.99
2026-05-08 14:29:16.768 | step 1 | route=IT_Ticket | empId=42359 | query called at=14:29:16.768
2026-05-08 14:29:16.770 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.5
2026-05-08 14:29:16.771 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-08 14:29:16.772 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-08 14:29:16.773 | step 3 | route=IT_Ticket | empId=42359 | apiMs=5.06 | totalMs=5.06
2026-05-08 14:42:49.623 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:42:49.623
2026-05-08 14:42:49.667 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=43.11
2026-05-08 14:42:49.669 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-05-08 14:42:49.670 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-08 14:42:49.672 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-08 14:42:49.699 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=27.07
2026-05-08 14:42:49.705 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=5.48
2026-05-08 14:42:49.706 | step 3 | route=IT_Ticket | empId=57006 | apiMs=82.40 | totalMs=82.40
2026-05-08 14:42:49.706 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:42:49.706
2026-05-08 14:42:49.725 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=19.07
2026-05-08 14:42:49.727 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-08 14:42:49.728 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-08 14:42:49.728 | step 3 | route=IT_Ticket | empId=57006 | apiMs=22.42 | totalMs=22.42
2026-05-08 14:42:59.769 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=14:42:59.769
2026-05-08 14:42:59.933 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=163.68
2026-05-08 14:42:59.936 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=167.23 | totalMs=167.23
2026-05-08 14:43:01.216 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=14:43:01.216
2026-05-08 14:43:01.240 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=23.36
2026-05-08 14:43:01.244 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=27.42 | totalMs=27.42
2026-05-08 14:43:20.790 | step 1 | route=IT_TicketPost | empId=57006 | query called at=14:43:20.790
2026-05-08 14:43:20.800 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-05-08 14:43:20.803 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=13.66 | totalMs=13.66
2026-05-08 14:43:20.806 | step 1 | route=IT_TicketPost | empId=57006 | query called at=14:43:20.806
2026-05-08 14:43:20.832 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=22.58
2026-05-08 14:43:20.837 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=30.67 | totalMs=30.67
2026-05-08 14:43:20.837 | step 1 | route=IT_TicketPost | empId=57006 | query called at=14:43:20.837
2026-05-08 14:43:20.862 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.97
2026-05-08 14:43:20.862 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=24.74 | totalMs=24.74
2026-05-08 14:43:22.907 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:43:22.907
2026-05-08 14:43:22.923 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=15.62
2026-05-08 14:43:22.930 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=4.27
2026-05-08 14:43:22.939 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=5.65
2026-05-08 14:43:22.941 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=2.26
2026-05-08 14:43:22.943 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-05-08 14:43:22.951 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=8.29
2026-05-08 14:43:22.952 | step 3 | route=IT_Ticket | empId=57006 | apiMs=44.79 | totalMs=44.79
2026-05-08 14:43:22.952 | step 1 | route=IT_Ticket | empId=57006 | query called at=14:43:22.952
2026-05-08 14:43:22.954 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-08 14:43:22.959 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=4.97
2026-05-08 14:43:22.960 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-08 14:43:22.961 | step 3 | route=IT_Ticket | empId=57006 | apiMs=8.42 | totalMs=8.42
2026-05-08 14:48:51.630 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=14:48:51.630
2026-05-08 14:48:51.769 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=138.3
2026-05-08 14:48:51.772 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=142.59 | totalMs=142.59
2026-05-08 14:48:52.394 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:48:52.394
2026-05-08 14:48:57.281 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:48:57.281
2026-05-08 14:48:57.321 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=39.5
2026-05-08 14:48:57.326 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=44.67 | totalMs=44.67
2026-05-08 14:48:57.329 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:48:57.329
2026-05-08 14:48:57.356 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.9
2026-05-08 14:48:57.357 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-08 14:48:57.358 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-08 14:48:57.359 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=29.76 | totalMs=29.76
2026-05-08 14:49:00.044 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=14:49:00.044
2026-05-08 14:49:00.068 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=24.03
2026-05-08 14:49:00.069 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=25.01 | totalMs=25.01
2026-05-08 14:49:00.661 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:00.661
2026-05-08 14:49:04.137 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:49:04.137
2026-05-08 14:49:04.166 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=29.37
2026-05-08 14:49:04.174 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=37.58 | totalMs=37.58
2026-05-08 14:49:04.177 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:49:04.177
2026-05-08 14:49:04.181 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-05-08 14:49:04.183 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-05-08 14:49:04.184 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-08 14:49:04.184 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=7.06 | totalMs=7.06
2026-05-08 14:49:06.475 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=14:49:06.475
2026-05-08 14:49:06.498 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.87
2026-05-08 14:49:06.499 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=23.86 | totalMs=23.86
2026-05-08 14:49:07.029 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:07.029
2026-05-08 14:49:10.284 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:49:10.284
2026-05-08 14:49:10.458 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=174
2026-05-08 14:49:10.588 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=304.42 | totalMs=304.42
2026-05-08 14:49:10.591 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:49:10.591
2026-05-08 14:49:10.601 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.13
2026-05-08 14:49:10.610 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.2
2026-05-08 14:49:10.618 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.29
2026-05-08 14:49:10.619 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=27.55 | totalMs=27.55
2026-05-08 14:49:12.782 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=14:49:12.782
2026-05-08 14:49:12.806 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=23.25
2026-05-08 14:49:12.806 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=24.10 | totalMs=24.10
2026-05-08 14:49:13.351 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:13.351
2026-05-08 14:49:16.700 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:49:16.700
2026-05-08 14:49:16.711 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=10.96
2026-05-08 14:49:16.714 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=14.20 | totalMs=14.20
2026-05-08 14:49:16.714 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=14:49:16.714
2026-05-08 14:49:16.716 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-05-08 14:49:16.717 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-08 14:49:16.719 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-08 14:49:16.719 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.55 | totalMs=4.55
2026-05-08 14:49:19.030 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=14:49:19.030
2026-05-08 14:49:19.056 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=22.9
2026-05-08 14:49:19.059 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=28.91 | totalMs=28.91
2026-05-08 14:49:19.764 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:19.764
2026-05-08 14:55:09.639 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=14:55:09.639
2026-05-08 14:55:09.706 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=65.94
2026-05-08 14:55:09.709 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=69.87 | totalMs=69.87
2026-05-08 14:55:10.678 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:10.678
2026-05-08 14:55:16.786 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=14:55:16.786
2026-05-08 14:55:16.821 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=34.57
2026-05-08 14:55:16.823 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=37.34 | totalMs=37.34
2026-05-08 14:55:16.824 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=14:55:16.824
2026-05-08 14:55:16.826 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-05-08 14:55:16.827 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-05-08 14:55:16.829 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-05-08 14:55:16.829 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=5.34 | totalMs=5.34
2026-05-08 14:55:20.120 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=14:55:20.120
2026-05-08 14:55:20.158 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=37.87
2026-05-08 14:55:20.158 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=38.88 | totalMs=38.88
2026-05-08 14:55:20.882 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:20.882
2026-05-08 14:55:24.660 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=14:55:24.660
2026-05-08 14:55:25.712 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=1050.57
2026-05-08 14:55:25.738 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=9.47
2026-05-08 14:55:25.750 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=1,089.76 | totalMs=1,089.76
2026-05-08 14:55:25.763 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-05-08).
2026-05-08 14:55:25.991 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=14:55:25.991
2026-05-08 14:55:26.017 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=25.52
2026-05-08 14:55:26.017 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=26.48 | totalMs=26.48
2026-05-08 14:55:26.668 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:26.668
2026-05-08 14:55:31.095 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=14:55:31.095
2026-05-08 14:55:31.107 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=10.84
2026-05-08 14:55:31.109 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=14.02 | totalMs=14.02
2026-05-08 14:55:31.123 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-05-08).
2026-05-08 14:55:31.349 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=14:55:31.349
2026-05-08 14:55:31.370 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=20.18
2026-05-08 14:55:31.370 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=21.22 | totalMs=21.22
2026-05-08 14:55:31.973 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:31.973
2026-05-08 14:55:34.943 | step 1 | route=DesignTicketReport | empId=22162 | query called at=14:55:34.943
2026-05-08 14:55:35.045 | step 2 | route=DesignTicketReport | empId=22162 | query=DesignTicket_Report_proc | queryMs=98.78
2026-05-08 14:55:35.048 | step 3 | route=DesignTicketReport | empId=22162 | apiMs=105.70 | totalMs=105.70
2026-05-08 14:55:35.760 | step 4 | route=pageRenderd | empId=22162 | Page=DESIGNER TICKET REPORT | page fully loaded at : 14:55:35.760
2026-05-08 14:55:36.730 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=14:55:36.730
2026-05-08 14:55:36.751 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=20.9
2026-05-08 14:55:36.752 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=21.89 | totalMs=21.89
2026-05-08 14:55:37.358 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:37.358
2026-05-08 14:55:40.740 | step 1 | route=SPOC_Entry_Save | empId=22162 | query called at=14:55:40.740
2026-05-08 14:55:40.752 | step 2 | route=SPOC_Entry_Save | empId=22162 | query=IT_Ticket_Update_SPOC | queryMs=11.69
2026-05-08 14:55:40.763 | step 3 | route=SPOC_Entry_Save | empId=22162 | apiMs=23.23 | totalMs=23.23
2026-05-08 14:55:40.768 | step 5 | route=SPOC_Entry_Save | empId=22162 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (57006, 7, Yarn reverse ocn to MOQ, 1, 6, 10342, 2026-05-08).
2026-05-08 14:55:40.994 | step 1 | route=Ticket_SPOC_Approve | empId=22162 | query called at=14:55:40.994
2026-05-08 14:55:41.013 | step 2 | route=Ticket_SPOC_Approve | empId=22162 | query=IT_TIcket_SPOCApp_Report | queryMs=18.55
2026-05-08 14:55:41.013 | step 3 | route=Ticket_SPOC_Approve | empId=22162 | apiMs=19.54 | totalMs=19.54
2026-05-08 14:55:41.577 | step 4 | route=pageRenderd | empId=22162 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:55:41.577
2026-05-08 14:59:49.122 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=14:59:49.122
2026-05-08 14:59:49.219 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=95.89
2026-05-08 14:59:49.222 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=99.86 | totalMs=99.86
2026-05-08 14:59:49.607 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:59:49.607
2026-05-08 15:00:00.618 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=15:00:00.618
2026-05-08 15:00:00.653 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=IT_Ticket_Update_SPOC | queryMs=33.79
2026-05-08 15:00:00.665 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=46.47 | totalMs=46.47
2026-05-08 15:00:00.668 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=15:00:00.668
2026-05-08 15:00:00.674 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.09
2026-05-08 15:00:00.675 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-05-08 15:00:00.676 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-05-08 15:00:00.677 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=8.72 | totalMs=8.72
2026-05-08 15:00:04.038 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=15:00:04.038
2026-05-08 15:00:04.060 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=22.17
2026-05-08 15:00:04.063 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=25.72 | totalMs=25.72
2026-05-08 15:00:04.669 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:00:04.669
2026-05-08 15:31:43.606 | step 1 | route=IT_Ticket | empId=50274 | query called at=15:31:43.606
2026-05-08 15:31:43.638 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=31.4
2026-05-08 15:31:43.640 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-08 15:31:43.641 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.65
2026-05-08 15:31:43.642 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-05-08 15:31:43.657 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=14.96
2026-05-08 15:31:43.661 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=3.2
2026-05-08 15:31:43.661 | step 3 | route=IT_Ticket | empId=50274 | apiMs=54.89 | totalMs=54.89
2026-05-08 15:31:43.661 | step 1 | route=IT_Ticket | empId=50274 | query called at=15:31:43.661
2026-05-08 15:31:43.673 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=10.7
2026-05-08 15:31:43.674 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-08 15:31:43.675 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-08 15:31:43.675 | step 3 | route=IT_Ticket | empId=50274 | apiMs=13.74 | totalMs=13.74
2026-05-08 15:31:56.319 | step 1 | route=Ticket_Entry_SPOC_Module | empId=50274 | query called at=15:31:56.319
2026-05-08 15:31:56.725 | step 2 | route=Ticket_Entry_SPOC_Module | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=404.83
2026-05-08 15:31:56.728 | step 3 | route=Ticket_Entry_SPOC_Module | empId=50274 | apiMs=408.73 | totalMs=408.73
2026-05-08 15:31:59.254 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query called at=15:31:59.254
2026-05-08 15:31:59.291 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=36.2
2026-05-08 15:31:59.294 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=50274 | apiMs=39.90 | totalMs=39.90
2026-05-08 15:32:44.313 | step 1 | route=IT_TicketPost | empId=50274 | query called at=15:32:44.313
2026-05-08 15:32:44.324 | step 2 | route=IT_TicketPost | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-05-08 15:32:44.324 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=10.98 | totalMs=10.98
2026-05-08 15:32:44.325 | step 1 | route=IT_TicketPost | empId=50274 | query called at=15:32:44.325
2026-05-08 15:32:44.365 | step 2 | route=IT_TicketPost | empId=50274 | query=IT_Ticket_Save_SPOC | queryMs=39.78
2026-05-08 15:32:44.369 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=43.79 | totalMs=43.79
2026-05-08 15:32:44.369 | step 1 | route=IT_TicketPost | empId=50274 | query called at=15:32:44.369
2026-05-08 15:32:44.384 | step 2 | route=IT_TicketPost | empId=50274 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.82
2026-05-08 15:32:44.385 | step 3 | route=IT_TicketPost | empId=50274 | apiMs=15.70 | totalMs=15.70
2026-05-08 15:32:47.070 | step 1 | route=IT_Ticket | empId=50274 | query called at=15:32:47.070
2026-05-08 15:32:47.081 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-05-08 15:32:47.083 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-08 15:32:47.084 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-08 15:32:47.085 | step 2 | route=IT_Ticket | empId=50274 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-08 15:32:47.087 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-05-08 15:32:47.094 | step 2 | route=IT_Ticket | empId=50274 | query=VMS_Comp_login_proc | queryMs=6.89
2026-05-08 15:32:47.095 | step 3 | route=IT_Ticket | empId=50274 | apiMs=24.24 | totalMs=24.24
2026-05-08 15:32:47.095 | step 1 | route=IT_Ticket | empId=50274 | query called at=15:32:47.095
2026-05-08 15:32:47.097 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-08 15:32:47.098 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-08 15:32:47.100 | step 2 | route=IT_Ticket | empId=50274 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-08 15:32:47.100 | step 3 | route=IT_Ticket | empId=50274 | apiMs=4.66 | totalMs=4.66
2026-05-08 15:40:47.752 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:40:47.752
2026-05-08 15:40:47.803 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=50.24
2026-05-08 15:40:47.804 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=51.30 | totalMs=51.30
2026-05-08 15:40:48.206 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:40:48.206
2026-05-08 15:40:54.931 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:40:54.931
2026-05-08 15:40:54.981 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=49.16
2026-05-08 15:40:55.024 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=26.28
2026-05-08 15:40:55.036 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=105.10 | totalMs=105.10
2026-05-08 15:40:55.039 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:40:55.039
2026-05-08 15:40:55.048 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9
2026-05-08 15:40:55.061 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.76
2026-05-08 15:40:55.069 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-05-08 15:40:55.069 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=30.21 | totalMs=30.21
2026-05-08 15:40:56.486 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=15:40:56.486
2026-05-08 15:40:56.489 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-05-08 15:40:56.490 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-08 15:40:56.491 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-08 15:40:56.492 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.40 | totalMs=5.40
2026-05-08 15:40:57.495 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=15:40:57.495
2026-05-08 15:40:57.529 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=33.96
2026-05-08 15:40:57.530 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=35.10 | totalMs=35.10
2026-05-08 15:40:57.864 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:40:57.864
2026-05-08 15:51:02.553 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=15:51:02.553
2026-05-08 15:51:02.594 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=39.93
2026-05-08 15:51:02.594 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=40.99 | totalMs=40.99
2026-05-08 15:51:02.982 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:51:02.982
2026-05-08 15:51:05.777 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=15:51:05.777
2026-05-08 15:51:05.821 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=IT_Ticket_Update_SPOC | queryMs=40.56
2026-05-08 15:51:05.839 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=62.02 | totalMs=62.02
2026-05-08 15:51:05.840 | step 1 | route=SPOC_Entry_Save | empId=66261 | query called at=15:51:05.840
2026-05-08 15:51:05.842 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.98
2026-05-08 15:51:05.843 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.66
2026-05-08 15:51:05.844 | step 2 | route=SPOC_Entry_Save | empId=66261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-05-08 15:51:05.845 | step 3 | route=SPOC_Entry_Save | empId=66261 | apiMs=4.86 | totalMs=4.86
2026-05-08 15:51:06.068 | step 1 | route=Ticket_SPOC_Approve | empId=66261 | query called at=15:51:06.068
2026-05-08 15:51:06.083 | step 2 | route=Ticket_SPOC_Approve | empId=66261 | query=IT_TIcket_SPOCApp_Report | queryMs=13.87
2026-05-08 15:51:06.083 | step 3 | route=Ticket_SPOC_Approve | empId=66261 | apiMs=14.78 | totalMs=14.78
2026-05-08 15:51:06.429 | step 4 | route=pageRenderd | empId=66261 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:51:06.429
2026-05-08 15:51:38.459 | step 1 | route=IT_Ticket | empId=39883 | query called at=15:51:38.459
2026-05-08 15:51:38.504 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=42.25
2026-05-08 15:51:38.509 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-08 15:51:38.513 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-08 15:51:38.514 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-08 15:51:38.541 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=26.81
2026-05-08 15:51:38.543 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=1.29
2026-05-08 15:51:38.543 | step 3 | route=IT_Ticket | empId=39883 | apiMs=84.58 | totalMs=84.58
2026-05-08 15:51:38.544 | step 1 | route=IT_Ticket | empId=39883 | query called at=15:51:38.544
2026-05-08 15:51:38.564 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=19.58
2026-05-08 15:51:38.565 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-08 15:51:38.566 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-08 15:51:38.567 | step 3 | route=IT_Ticket | empId=39883 | apiMs=22.86 | totalMs=22.86
2026-05-08 15:52:44.229 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39883 | query called at=15:52:44.229
2026-05-08 15:52:44.396 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=166.74
2026-05-08 15:52:44.400 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39883 | apiMs=170.66 | totalMs=170.66
2026-05-08 15:52:47.892 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query called at=15:52:47.892
2026-05-08 15:52:47.903 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-05-08 15:52:47.903 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39883 | apiMs=10.83 | totalMs=10.83
2026-05-08 15:54:26.902 | step 1 | route=IT_TicketPost | empId=39883 | query called at=15:54:26.902
2026-05-08 15:54:26.912 | step 2 | route=IT_TicketPost | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-05-08 15:54:26.913 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=10.72 | totalMs=10.72
2026-05-08 15:54:26.913 | step 1 | route=IT_TicketPost | empId=39883 | query called at=15:54:26.913
2026-05-08 15:54:26.948 | step 2 | route=IT_TicketPost | empId=39883 | query=IT_Ticket_Save_SPOC | queryMs=34.1
2026-05-08 15:54:26.949 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=36.13 | totalMs=36.13
2026-05-08 15:54:26.950 | step 1 | route=IT_TicketPost | empId=39883 | query called at=15:54:26.950
2026-05-08 15:54:26.952 | step 2 | route=IT_TicketPost | empId=39883 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-05-08 15:54:26.952 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=2.10 | totalMs=2.10
2026-05-08 15:54:27.266 | step 1 | route=IT_Ticket | empId=39883 | query called at=15:54:27.266
2026-05-08 15:54:27.282 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=15.84
2026-05-08 15:54:27.290 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=7.83
2026-05-08 15:54:27.299 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-05-08 15:54:27.307 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=8.29
2026-05-08 15:54:27.316 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=8.37
2026-05-08 15:54:27.328 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=11.78
2026-05-08 15:54:27.329 | step 3 | route=IT_Ticket | empId=39883 | apiMs=63.13 | totalMs=63.13
2026-05-08 15:54:27.329 | step 1 | route=IT_Ticket | empId=39883 | query called at=15:54:27.329
2026-05-08 15:54:27.337 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=7.4
2026-05-08 15:54:27.345 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-05-08 15:54:27.354 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=8.16
2026-05-08 15:54:27.354 | step 3 | route=IT_Ticket | empId=39883 | apiMs=25.03 | totalMs=25.03
2026-05-08 15:57:16.404 | step 1 | route=IT_Ticket | empId=294 | query called at=15:57:16.404
2026-05-08 15:57:16.414 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-05-08 15:57:16.420 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=2.06
2026-05-08 15:57:16.424 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-08 15:57:16.429 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=2.12
2026-05-08 15:57:16.430 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-05-08 15:57:16.436 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=5.59
2026-05-08 15:57:16.437 | step 3 | route=IT_Ticket | empId=294 | apiMs=33.09 | totalMs=33.09
2026-05-08 15:57:16.437 | step 1 | route=IT_Ticket | empId=294 | query called at=15:57:16.437
2026-05-08 15:57:16.439 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-08 15:57:16.440 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-08 15:57:16.441 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-08 15:57:16.442 | step 3 | route=IT_Ticket | empId=294 | apiMs=4.57 | totalMs=4.57
2026-05-08 15:57:41.014 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39883 | query called at=15:57:41.014
2026-05-08 15:57:41.057 | step 1 | route=Ticket_Entry_SPOC_Module | empId=294 | query called at=15:57:41.057
2026-05-08 15:57:41.167 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=151.62
2026-05-08 15:57:41.170 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39883 | apiMs=155.96 | totalMs=155.96
2026-05-08 15:57:41.371 | step 2 | route=Ticket_Entry_SPOC_Module | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=313.24
2026-05-08 15:57:41.374 | step 3 | route=Ticket_Entry_SPOC_Module | empId=294 | apiMs=316.64 | totalMs=316.64
2026-05-08 15:57:43.268 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=294 | query called at=15:57:43.268
2026-05-08 15:57:43.294 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=25.66
2026-05-08 15:57:43.298 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=294 | apiMs=29.63 | totalMs=29.63
2026-05-08 15:58:20.197 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query called at=15:58:20.197
2026-05-08 15:58:20.219 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=21.29
2026-05-08 15:58:20.223 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39883 | apiMs=25.61 | totalMs=25.61
2026-05-08 15:58:43.952 | step 1 | route=IT_TicketPost | empId=294 | query called at=15:58:43.952
2026-05-08 15:58:43.962 | step 2 | route=IT_TicketPost | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-05-08 15:58:43.966 | step 3 | route=IT_TicketPost | empId=294 | apiMs=13.91 | totalMs=13.91
2026-05-08 15:58:43.970 | step 1 | route=IT_TicketPost | empId=294 | query called at=15:58:43.970
2026-05-08 15:58:43.999 | step 2 | route=IT_TicketPost | empId=294 | query=IT_Ticket_Save_SPOC | queryMs=25.77
2026-05-08 15:58:44.001 | step 3 | route=IT_TicketPost | empId=294 | apiMs=30.91 | totalMs=30.91
2026-05-08 15:58:44.001 | step 1 | route=IT_TicketPost | empId=294 | query called at=15:58:44.001
2026-05-08 15:58:44.003 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-05-08 15:58:44.004 | step 3 | route=IT_TicketPost | empId=294 | apiMs=2.45 | totalMs=2.45
2026-05-08 15:58:44.004 | step 1 | route=IT_TicketPost | empId=294 | query called at=15:58:44.004
2026-05-08 15:58:44.006 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-05-08 15:58:44.006 | step 3 | route=IT_TicketPost | empId=294 | apiMs=1.98 | totalMs=1.98
2026-05-08 15:58:46.090 | step 1 | route=IT_Ticket | empId=294 | query called at=15:58:46.090
2026-05-08 15:58:46.100 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=9.79
2026-05-08 15:58:46.105 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-08 15:58:46.109 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-08 15:58:46.110 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-08 15:58:46.112 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-05-08 15:58:46.116 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=3.97
2026-05-08 15:58:46.117 | step 3 | route=IT_Ticket | empId=294 | apiMs=26.34 | totalMs=26.34
2026-05-08 15:58:46.117 | step 1 | route=IT_Ticket | empId=294 | query called at=15:58:46.117
2026-05-08 15:58:46.119 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-08 15:58:46.120 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-08 15:58:46.121 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-08 15:58:46.122 | step 3 | route=IT_Ticket | empId=294 | apiMs=4.62 | totalMs=4.62
2026-05-08 16:01:15.565 | step 1 | route=IT_TicketPost | empId=39883 | query called at=16:01:15.565
2026-05-08 16:01:15.594 | step 2 | route=IT_TicketPost | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=28.13
2026-05-08 16:01:15.597 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=31.69 | totalMs=31.69
2026-05-08 16:01:15.600 | step 1 | route=IT_TicketPost | empId=39883 | query called at=16:01:15.600
2026-05-08 16:01:15.624 | step 2 | route=IT_TicketPost | empId=39883 | query=IT_Ticket_Save_SPOC | queryMs=20.91
2026-05-08 16:01:15.627 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=27.21 | totalMs=27.21
2026-05-08 16:01:15.628 | step 1 | route=IT_TicketPost | empId=39883 | query called at=16:01:15.628
2026-05-08 16:01:15.642 | step 2 | route=IT_TicketPost | empId=39883 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.88
2026-05-08 16:01:15.642 | step 3 | route=IT_TicketPost | empId=39883 | apiMs=14.70 | totalMs=14.70
2026-05-08 16:01:15.956 | step 1 | route=IT_Ticket | empId=39883 | query called at=16:01:15.956
2026-05-08 16:01:15.967 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-05-08 16:01:15.969 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-08 16:01:15.970 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-08 16:01:15.971 | step 2 | route=IT_Ticket | empId=39883 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-08 16:01:15.991 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_it_Ticket_Details | queryMs=19.41
2026-05-08 16:01:15.996 | step 2 | route=IT_Ticket | empId=39883 | query=VMS_Comp_login_proc | queryMs=4
2026-05-08 16:01:15.996 | step 3 | route=IT_Ticket | empId=39883 | apiMs=39.85 | totalMs=39.85
2026-05-08 16:01:15.997 | step 1 | route=IT_Ticket | empId=39883 | query called at=16:01:15.997
2026-05-08 16:01:16.010 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=12.7
2026-05-08 16:01:16.011 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-08 16:01:16.012 | step 2 | route=IT_Ticket | empId=39883 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-08 16:01:16.013 | step 3 | route=IT_Ticket | empId=39883 | apiMs=16.05 | totalMs=16.05
2026-05-08 16:23:12.201 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:23:12.201
2026-05-08 16:23:12.242 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=41.14
2026-05-08 16:23:12.247 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-08 16:23:12.251 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-08 16:23:12.255 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-08 16:23:12.278 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=22.36
2026-05-08 16:23:12.283 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=5.12
2026-05-08 16:23:12.284 | step 3 | route=IT_Ticket | empId=46290 | apiMs=82.91 | totalMs=82.91
2026-05-08 16:23:12.284 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:23:12.284
2026-05-08 16:23:12.299 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=14.57
2026-05-08 16:23:12.300 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-08 16:23:12.301 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-08 16:23:12.302 | step 3 | route=IT_Ticket | empId=46290 | apiMs=17.53 | totalMs=17.53
2026-05-08 16:24:20.344 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=16:24:20.344
2026-05-08 16:24:20.654 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=309.83
2026-05-08 16:24:20.655 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=311.00 | totalMs=311.00
2026-05-08 16:24:21.871 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=16:24:21.871
2026-05-08 16:24:21.884 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.89
2026-05-08 16:24:21.887 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=15.63 | totalMs=15.63
2026-05-08 16:24:44.126 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:24:44.126
2026-05-08 16:24:44.137 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-05-08 16:24:44.140 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=14.16 | totalMs=14.16
2026-05-08 16:24:44.143 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:24:44.143
2026-05-08 16:24:44.172 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=26.03
2026-05-08 16:24:44.179 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=35.46 | totalMs=35.46
2026-05-08 16:24:44.179 | step 1 | route=IT_TicketPost | empId=46290 | query called at=16:24:44.179
2026-05-08 16:24:44.181 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-05-08 16:24:44.182 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=2.52 | totalMs=2.52
2026-05-08 16:24:45.371 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:24:45.371
2026-05-08 16:24:45.382 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-05-08 16:24:45.383 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-08 16:24:45.385 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-08 16:24:45.386 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-08 16:24:45.414 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=27.93
2026-05-08 16:24:45.421 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=6.33
2026-05-08 16:24:45.421 | step 3 | route=IT_Ticket | empId=46290 | apiMs=50.03 | totalMs=50.03
2026-05-08 16:24:45.422 | step 1 | route=IT_Ticket | empId=46290 | query called at=16:24:45.422
2026-05-08 16:24:45.424 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-08 16:24:45.425 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-08 16:24:45.426 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-08 16:24:45.427 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.65 | totalMs=4.65
2026-05-08 17:08:51.718 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:08:51.718
2026-05-08 17:08:51.763 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=44.34
2026-05-08 17:08:51.768 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-08 17:08:51.772 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-08 17:08:51.776 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-08 17:08:51.807 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=30.41
2026-05-08 17:08:51.809 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=1.32
2026-05-08 17:08:51.809 | step 3 | route=IT_Ticket | empId=63984 | apiMs=90.90 | totalMs=90.90
2026-05-08 17:08:51.810 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:08:51.810
2026-05-08 17:08:51.830 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=19.67
2026-05-08 17:08:51.831 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-08 17:08:51.833 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-08 17:08:51.833 | step 3 | route=IT_Ticket | empId=63984 | apiMs=23.29 | totalMs=23.29
2026-05-08 17:08:57.164 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63984 | query called at=17:08:57.164
2026-05-08 17:08:57.306 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=141.36
2026-05-08 17:08:57.306 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63984 | apiMs=142.35 | totalMs=142.35
2026-05-08 17:08:58.669 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query called at=17:08:58.669
2026-05-08 17:08:58.693 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=23.66
2026-05-08 17:08:58.696 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63984 | apiMs=27.26 | totalMs=27.26
2026-05-08 17:15:14.635 | step 1 | route=IT_TicketPost | empId=63984 | query called at=17:15:14.635
2026-05-08 17:15:14.680 | step 2 | route=IT_TicketPost | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=43.96
2026-05-08 17:15:14.680 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=45.03 | totalMs=45.03
2026-05-08 17:15:14.681 | step 1 | route=IT_TicketPost | empId=63984 | query called at=17:15:14.681
2026-05-08 17:15:14.717 | step 2 | route=IT_TicketPost | empId=63984 | query=IT_Ticket_Save_SPOC | queryMs=35.43
2026-05-08 17:15:14.719 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=37.92 | totalMs=37.92
2026-05-08 17:15:14.719 | step 1 | route=IT_TicketPost | empId=63984 | query called at=17:15:14.719
2026-05-08 17:15:14.721 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-05-08 17:15:14.722 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=2.55 | totalMs=2.55
2026-05-08 17:15:14.722 | step 1 | route=IT_TicketPost | empId=63984 | query called at=17:15:14.722
2026-05-08 17:15:14.724 | step 2 | route=IT_TicketPost | empId=63984 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-08 17:15:14.724 | step 3 | route=IT_TicketPost | empId=63984 | apiMs=1.70 | totalMs=1.70
2026-05-08 17:15:14.963 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:15:14.963
2026-05-08 17:15:14.975 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-05-08 17:15:14.977 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-05-08 17:15:14.979 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-05-08 17:15:14.981 | step 2 | route=IT_Ticket | empId=63984 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-08 17:15:15.009 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_it_Ticket_Details | queryMs=28.49
2026-05-08 17:15:15.016 | step 2 | route=IT_Ticket | empId=63984 | query=VMS_Comp_login_proc | queryMs=5.98
2026-05-08 17:15:15.016 | step 3 | route=IT_Ticket | empId=63984 | apiMs=52.81 | totalMs=52.81
2026-05-08 17:15:15.017 | step 1 | route=IT_Ticket | empId=63984 | query called at=17:15:15.017
2026-05-08 17:15:15.037 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=19.53
2026-05-08 17:15:15.038 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-08 17:15:15.039 | step 2 | route=IT_Ticket | empId=63984 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-08 17:15:15.040 | step 3 | route=IT_Ticket | empId=63984 | apiMs=23.03 | totalMs=23.03
2026-05-08 17:55:17.168 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:55:17.168
2026-05-08 17:55:17.211 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=43.12
2026-05-08 17:55:17.213 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-08 17:55:17.214 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-08 17:55:17.216 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-08 17:55:17.243 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=26.99
2026-05-08 17:55:17.249 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=5.85
2026-05-08 17:55:17.250 | step 3 | route=IT_Ticket | empId=46592 | apiMs=82.21 | totalMs=82.21
2026-05-08 17:55:17.250 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:55:17.250
2026-05-08 17:55:17.270 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=19.2
2026-05-08 17:55:17.271 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-08 17:55:17.273 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-08 17:55:17.273 | step 3 | route=IT_Ticket | empId=46592 | apiMs=22.89 | totalMs=22.89
2026-05-08 17:55:33.563 | step 1 | route=HW_TicketFun | empId= | query called at=17:55:33.563
2026-05-08 17:55:33.574 | step 2 | route=HW_TicketFun | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=10.83
2026-05-08 17:55:33.575 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.11 | totalMs=12.11
2026-05-08 17:55:39.467 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:55:39.467
2026-05-08 17:55:39.478 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-08 17:55:39.482 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-08 17:55:39.486 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-08 17:55:39.490 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-08 17:55:39.492 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-08 17:55:39.493 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=1.37
2026-05-08 17:55:39.494 | step 3 | route=IT_Ticket | empId=46592 | apiMs=26.79 | totalMs=26.79
2026-05-08 17:55:39.494 | step 1 | route=IT_Ticket | empId=46592 | query called at=17:55:39.494
2026-05-08 17:55:39.496 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-08 17:55:39.497 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-08 17:55:39.499 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-08 17:55:39.499 | step 3 | route=IT_Ticket | empId=46592 | apiMs=4.67 | totalMs=4.67
2026-05-08 17:57:19.710 | step 1 | route=DesignerTicket | empId=31453 | query called at=17:57:19.710
2026-05-08 17:57:19.721 | step 2 | route=DesignerTicket | empId=31453 | query=Kpi_HW_Ticket_Details | queryMs=10.39
2026-05-08 17:57:19.721 | step 3 | route=DesignerTicket | empId=31453 | apiMs=11.46 | totalMs=11.46
2026-05-08 17:57:19.722 | step 1 | route=DesignerTicket | empId=31453 | query called at=17:57:19.722
2026-05-08 17:57:19.723 | step 2 | route=DesignerTicket | empId=31453 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-08 17:57:19.724 | step 3 | route=DesignerTicket | empId=31453 | apiMs=1.98 | totalMs=1.98
2026-05-08 17:57:19.724 | step 1 | route=DesignerTicket | empId=31453 | query called at=17:57:19.724
2026-05-08 17:57:19.740 | step 2 | route=DesignerTicket | empId=31453 | query=Desginer_Typeof_Works_Master_Proc | queryMs=15.81
2026-05-08 17:57:19.741 | step 3 | route=DesignerTicket | empId=31453 | apiMs=16.46 | totalMs=16.46
2026-05-08 17:58:11.617 | step 1 | route=DesignerTicket | empId=46592 | query called at=17:58:11.617
2026-05-08 17:58:11.628 | step 2 | route=DesignerTicket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=9.87
2026-05-08 17:58:11.628 | step 3 | route=DesignerTicket | empId=46592 | apiMs=10.82 | totalMs=10.82
2026-05-08 17:58:11.629 | step 1 | route=DesignerTicket | empId=46592 | query called at=17:58:11.629
2026-05-08 17:58:11.630 | step 2 | route=DesignerTicket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-05-08 17:58:11.631 | step 3 | route=DesignerTicket | empId=46592 | apiMs=2.19 | totalMs=2.19
2026-05-08 17:58:11.631 | step 1 | route=DesignerTicket | empId=46592 | query called at=17:58:11.631
2026-05-08 17:58:11.633 | step 2 | route=DesignerTicket | empId=46592 | query=Desginer_Typeof_Works_Master_Proc | queryMs=1.21
2026-05-08 17:58:11.633 | step 3 | route=DesignerTicket | empId=46592 | apiMs=2.01 | totalMs=2.01
2026-05-08 17:59:22.615 | step 1 | route=DesignerTicket | empId=46592 | query called at=17:59:22.615
2026-05-08 17:59:22.626 | step 2 | route=DesignerTicket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=10.02
2026-05-08 17:59:22.629 | step 3 | route=DesignerTicket | empId=46592 | apiMs=14.02 | totalMs=14.02
2026-05-08 17:59:22.632 | step 1 | route=DesignerTicket | empId=46592 | query called at=17:59:22.632
2026-05-08 17:59:22.636 | step 2 | route=DesignerTicket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-08 17:59:22.637 | step 3 | route=DesignerTicket | empId=46592 | apiMs=4.38 | totalMs=4.38
2026-05-08 17:59:22.637 | step 1 | route=DesignerTicket | empId=46592 | query called at=17:59:22.637
2026-05-08 17:59:22.639 | step 2 | route=DesignerTicket | empId=46592 | query=Desginer_Typeof_Works_Master_Proc | queryMs=1.09
2026-05-08 17:59:22.639 | step 3 | route=DesignerTicket | empId=46592 | apiMs=1.79 | totalMs=1.79
2026-05-08 17:59:52.155 | step 1 | route=Designer_TicketSave | empId=46592 | query called at=17:59:52.155
2026-05-08 17:59:52.185 | step 2 | route=Designer_TicketSave | empId=46592 | query=Design_TicketNo_Proc | queryMs=29.26
2026-05-08 17:59:52.188 | step 3 | route=Designer_TicketSave | empId=46592 | apiMs=33.03 | totalMs=33.03
2026-05-08 17:59:52.205 | step 1 | route=Designer_TicketSave | empId=46592 | query called at=17:59:52.205
2026-05-08 17:59:52.238 | step 2 | route=Designer_TicketSave | empId=46592 | query=Design_TicketEntry_Save_proc | queryMs=32.86
2026-05-08 17:59:52.240 | step 3 | route=Designer_TicketSave | empId=46592 | apiMs=34.99 | totalMs=34.99
2026-05-08 17:59:52.240 | step 1 | route=Designer_TicketSave | empId=46592 | query called at=17:59:52.240
2026-05-08 17:59:52.258 | step 2 | route=Designer_TicketSave | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.69
2026-05-08 17:59:52.259 | step 3 | route=Designer_TicketSave | empId=46592 | apiMs=18.52 | totalMs=18.52
2026-05-08 17:59:54.106 | step 1 | route=DesignerTicket | empId=46592 | query called at=17:59:54.106
2026-05-08 17:59:54.116 | step 2 | route=DesignerTicket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=9.88
2026-05-08 17:59:54.119 | step 3 | route=DesignerTicket | empId=46592 | apiMs=13.28 | totalMs=13.28
2026-05-08 17:59:54.122 | step 1 | route=DesignerTicket | empId=46592 | query called at=17:59:54.122
2026-05-08 17:59:54.124 | step 2 | route=DesignerTicket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-08 17:59:54.124 | step 3 | route=DesignerTicket | empId=46592 | apiMs=1.89 | totalMs=1.89
2026-05-08 17:59:54.124 | step 1 | route=DesignerTicket | empId=46592 | query called at=17:59:54.124
2026-05-08 17:59:54.126 | step 2 | route=DesignerTicket | empId=46592 | query=Desginer_Typeof_Works_Master_Proc | queryMs=1.4
2026-05-08 17:59:54.127 | step 3 | route=DesignerTicket | empId=46592 | apiMs=2.10 | totalMs=2.10
2026-05-08 18:06:46.013 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=18:06:46.013
2026-05-08 18:06:46.153 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=139.55
2026-05-08 18:06:46.153 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=140.64 | totalMs=140.64
2026-05-08 18:06:46.702 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:06:46.702
2026-05-08 18:06:55.289 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=18:06:55.289
2026-05-08 18:06:55.330 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=40.12
2026-05-08 18:06:55.334 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=45.39 | totalMs=45.39
2026-05-08 18:06:55.337 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=18:06:55.337
2026-05-08 18:06:55.342 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-05-08 18:06:55.343 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-05-08 18:06:55.345 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-05-08 18:06:55.345 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=7.89 | totalMs=7.89
2026-05-08 18:06:57.410 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=18:06:57.410
2026-05-08 18:06:57.430 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.75
2026-05-08 18:06:57.430 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=20.66 | totalMs=20.66
2026-05-08 18:06:57.891 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:06:57.891
2026-05-09 09:12:45.426 | step 5 | route=dashboard | empId=ASA0212 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-09 09:13:38.933 | step 5 | route=dashboard | empId=GKA0629 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-09 09:31:11.595 | step 1 | route=IT_Ticket | empId=48449 | query called at=09:31:11.595
2026-05-09 09:31:11.691 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=95.08
2026-05-09 09:31:11.693 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-09 09:31:11.694 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-09 09:31:11.706 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=11.55
2026-05-09 09:31:11.767 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=60.14
2026-05-09 09:31:11.772 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=5.5
2026-05-09 09:31:11.773 | step 3 | route=IT_Ticket | empId=48449 | apiMs=177.46 | totalMs=177.46
2026-05-09 09:31:11.773 | step 1 | route=IT_Ticket | empId=48449 | query called at=09:31:11.773
2026-05-09 09:31:11.793 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=19.35
2026-05-09 09:31:11.806 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=12.58
2026-05-09 09:31:11.817 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=10.94
2026-05-09 09:31:11.818 | step 3 | route=IT_Ticket | empId=48449 | apiMs=44.35 | totalMs=44.35
2026-05-09 09:31:26.134 | step 1 | route=HW_TicketFun | empId= | query called at=09:31:26.134
2026-05-09 09:31:26.145 | step 2 | route=HW_TicketFun | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=10.47
2026-05-09 09:31:26.145 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.65 | totalMs=11.65
2026-05-09 09:32:24.193 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=09:32:24.193
2026-05-09 09:32:24.363 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=169.98
2026-05-09 09:32:24.367 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=174.23 | totalMs=174.23
2026-05-09 09:32:27.922 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=09:32:27.922
2026-05-09 09:32:27.973 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=48.23
2026-05-09 09:32:27.977 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=55.69 | totalMs=55.69
2026-05-09 09:33:18.931 | step 1 | route=IT_TicketPost | empId=48449 | query called at=09:33:18.931
2026-05-09 09:33:18.943 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=11.62
2026-05-09 09:33:18.944 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=12.59 | totalMs=12.59
2026-05-09 09:33:18.944 | step 1 | route=IT_TicketPost | empId=48449 | query called at=09:33:18.944
2026-05-09 09:33:19.035 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=89.95
2026-05-09 09:33:19.039 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=94.27 | totalMs=94.27
2026-05-09 09:33:19.039 | step 1 | route=IT_TicketPost | empId=48449 | query called at=09:33:19.039
2026-05-09 09:33:19.041 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-05-09 09:33:19.041 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=2.27 | totalMs=2.27
2026-05-09 09:33:19.042 | step 1 | route=IT_TicketPost | empId=48449 | query called at=09:33:19.042
2026-05-09 09:33:19.043 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-05-09 09:33:19.043 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=1.51 | totalMs=1.51
2026-05-09 09:33:19.265 | step 1 | route=IT_Ticket | empId=48449 | query called at=09:33:19.265
2026-05-09 09:33:19.274 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.18
2026-05-09 09:33:19.276 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-09 09:33:19.280 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=3.87
2026-05-09 09:33:19.281 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-05-09 09:33:19.282 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-05-09 09:33:19.288 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=5.5
2026-05-09 09:33:19.289 | step 3 | route=IT_Ticket | empId=48449 | apiMs=23.90 | totalMs=23.90
2026-05-09 09:33:19.289 | step 1 | route=IT_Ticket | empId=48449 | query called at=09:33:19.289
2026-05-09 09:33:19.291 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-09 09:33:19.292 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-09 09:33:19.294 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=2.13
2026-05-09 09:33:19.294 | step 3 | route=IT_Ticket | empId=48449 | apiMs=5.38 | totalMs=5.38
2026-05-09 09:33:26.577 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=09:33:26.577
2026-05-09 09:33:26.837 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=259.39
2026-05-09 09:33:26.837 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=260.47 | totalMs=260.47
2026-05-09 09:33:27.362 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:33:27.362
2026-05-09 09:33:30.500 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=09:33:30.500
2026-05-09 09:33:30.615 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=114.5
2026-05-09 09:33:30.656 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=156.21 | totalMs=156.21
2026-05-09 09:33:30.659 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=09:33:30.659
2026-05-09 09:33:30.694 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.4
2026-05-09 09:33:30.725 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=31.51
2026-05-09 09:33:30.756 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.11
2026-05-09 09:33:30.756 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=96.77 | totalMs=96.77
2026-05-09 09:33:30.982 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=09:33:30.982
2026-05-09 09:33:31.045 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=62.58
2026-05-09 09:33:31.046 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=63.49 | totalMs=63.49
2026-05-09 09:33:31.450 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:33:31.450
2026-05-09 09:39:11.543 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:39:11.543
2026-05-09 09:39:11.572 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=28.82
2026-05-09 09:39:11.576 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=32.96 | totalMs=32.96
2026-05-09 09:39:12.212 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:12.212
2026-05-09 09:39:22.232 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:39:22.232
2026-05-09 09:39:22.306 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=73.21
2026-05-09 09:39:22.338 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=11.79
2026-05-09 09:39:22.339 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=107.09 | totalMs=107.09
2026-05-09 09:39:22.340 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:39:22.340
2026-05-09 09:39:22.342 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-09 09:39:22.343 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-05-09 09:39:22.345 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-09 09:39:22.345 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.27 | totalMs=5.27
2026-05-09 09:39:22.345 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=09:39:22.345
2026-05-09 09:39:22.347 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-09 09:39:22.348 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-09 09:39:22.349 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-05-09 09:39:22.350 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.20 | totalMs=4.20
2026-05-09 09:39:22.606 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:39:22.606
2026-05-09 09:39:22.623 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=16.2
2026-05-09 09:39:22.623 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=17.06 | totalMs=17.06
2026-05-09 09:39:23.105 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:39:23.105
2026-05-09 10:02:40.137 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:02:40.137
2026-05-09 10:02:40.187 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=49.33
2026-05-09 10:02:40.189 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-09 10:02:40.190 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-09 10:02:40.192 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.72
2026-05-09 10:02:40.213 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=20.47
2026-05-09 10:02:40.220 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=6.23
2026-05-09 10:02:40.220 | step 3 | route=IT_Ticket | empId=65386 | apiMs=82.63 | totalMs=82.63
2026-05-09 10:02:40.221 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:02:40.221
2026-05-09 10:02:40.241 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=20.37
2026-05-09 10:02:40.243 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-09 10:02:40.245 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-05-09 10:02:40.245 | step 3 | route=IT_Ticket | empId=65386 | apiMs=24.16 | totalMs=24.16
2026-05-09 10:02:51.403 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65386 | query called at=10:02:51.403
2026-05-09 10:02:51.576 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=172.72
2026-05-09 10:02:51.576 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65386 | apiMs=173.58 | totalMs=173.58
2026-05-09 10:02:54.952 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query called at=10:02:54.952
2026-05-09 10:02:55.038 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=85.81
2026-05-09 10:02:55.042 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65386 | apiMs=89.90 | totalMs=89.90
2026-05-09 10:03:43.973 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:03:43.973
2026-05-09 10:03:43.984 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-05-09 10:03:43.989 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-09 10:03:43.993 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-09 10:03:43.997 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-09 10:03:43.998 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-09 10:03:44.004 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=5.86
2026-05-09 10:03:44.005 | step 3 | route=IT_Ticket | empId=65386 | apiMs=31.18 | totalMs=31.18
2026-05-09 10:03:44.005 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:03:44.005
2026-05-09 10:03:44.007 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-09 10:03:44.008 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-09 10:03:44.010 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-09 10:03:44.010 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.67 | totalMs=4.67
2026-05-09 10:03:53.176 | step 1 | route=Ticket_Entry_SPOC_Module | empId=65386 | query called at=10:03:53.176
2026-05-09 10:03:53.450 | step 2 | route=Ticket_Entry_SPOC_Module | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=274.04
2026-05-09 10:03:53.454 | step 3 | route=Ticket_Entry_SPOC_Module | empId=65386 | apiMs=278.05 | totalMs=278.05
2026-05-09 10:03:56.436 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query called at=10:03:56.436
2026-05-09 10:03:56.447 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-05-09 10:03:56.450 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=65386 | apiMs=14.14 | totalMs=14.14
2026-05-09 10:04:24.544 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:04:24.544
2026-05-09 10:04:24.554 | step 2 | route=IT_TicketPost | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-05-09 10:04:24.557 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=13.72 | totalMs=13.72
2026-05-09 10:04:24.560 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:04:24.560
2026-05-09 10:04:24.601 | step 2 | route=IT_TicketPost | empId=65386 | query=IT_Ticket_Save_SPOC | queryMs=38.48
2026-05-09 10:04:24.605 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=45.15 | totalMs=45.15
2026-05-09 10:04:24.606 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:04:24.606
2026-05-09 10:04:24.630 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.39
2026-05-09 10:04:24.630 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=24.31 | totalMs=24.31
2026-05-09 10:04:24.630 | step 1 | route=IT_TicketPost | empId=65386 | query called at=10:04:24.630
2026-05-09 10:04:24.632 | step 2 | route=IT_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-09 10:04:24.632 | step 3 | route=IT_TicketPost | empId=65386 | apiMs=1.62 | totalMs=1.62
2026-05-09 10:04:28.371 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:04:28.371
2026-05-09 10:04:28.381 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-05-09 10:04:28.383 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-09 10:04:28.384 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-09 10:04:28.385 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-09 10:04:28.387 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-09 10:04:28.389 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=1.51
2026-05-09 10:04:28.389 | step 3 | route=IT_Ticket | empId=65386 | apiMs=18.45 | totalMs=18.45
2026-05-09 10:04:28.390 | step 1 | route=IT_Ticket | empId=65386 | query called at=10:04:28.390
2026-05-09 10:04:28.391 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-09 10:04:28.392 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-09 10:04:28.394 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-09 10:04:28.394 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.31 | totalMs=4.31
2026-05-09 10:05:24.228 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:05:24.228
2026-05-09 10:07:30.743 | step 1 | route=Ticket_SPOC_Approve | empId=12494 | query called at=10:07:30.743
2026-05-09 10:07:30.808 | step 2 | route=Ticket_SPOC_Approve | empId=12494 | query=IT_TIcket_SPOCApp_Report | queryMs=64.07
2026-05-09 10:07:30.811 | step 3 | route=Ticket_SPOC_Approve | empId=12494 | apiMs=68.08 | totalMs=68.08
2026-05-09 10:07:31.702 | step 4 | route=pageRenderd | empId=12494 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:07:31.702
2026-05-09 10:08:50.760 | step 1 | route=IT_Ticket | empId=42651 | query called at=10:08:50.760
2026-05-09 10:08:50.770 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-05-09 10:08:50.774 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-09 10:08:50.778 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-09 10:08:50.782 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-09 10:08:50.784 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-05-09 10:08:50.790 | step 2 | route=IT_Ticket | empId=42651 | query=VMS_Comp_login_proc | queryMs=5.77
2026-05-09 10:08:50.790 | step 3 | route=IT_Ticket | empId=42651 | apiMs=30.79 | totalMs=30.79
2026-05-09 10:08:50.791 | step 1 | route=IT_Ticket | empId=42651 | query called at=10:08:50.791
2026-05-09 10:08:50.793 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-09 10:08:50.794 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-09 10:08:50.795 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-09 10:08:50.796 | step 3 | route=IT_Ticket | empId=42651 | apiMs=4.65 | totalMs=4.65
2026-05-09 10:08:51.802 | step 1 | route=SPOC_Entry_Save | empId=12494 | query called at=10:08:51.802
2026-05-09 10:08:51.843 | step 2 | route=SPOC_Entry_Save | empId=12494 | query=IT_Ticket_Update_SPOC | queryMs=40.1
2026-05-09 10:08:51.845 | step 3 | route=SPOC_Entry_Save | empId=12494 | apiMs=42.45 | totalMs=42.45
2026-05-09 10:08:51.845 | step 1 | route=SPOC_Entry_Save | empId=12494 | query called at=10:08:51.845
2026-05-09 10:08:51.847 | step 2 | route=SPOC_Entry_Save | empId=12494 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-05-09 10:08:51.848 | step 2 | route=SPOC_Entry_Save | empId=12494 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-09 10:08:51.850 | step 2 | route=SPOC_Entry_Save | empId=12494 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-09 10:08:51.850 | step 3 | route=SPOC_Entry_Save | empId=12494 | apiMs=5.01 | totalMs=5.01
2026-05-09 10:08:52.073 | step 1 | route=Ticket_SPOC_Approve | empId=12494 | query called at=10:08:52.073
2026-05-09 10:08:52.088 | step 2 | route=Ticket_SPOC_Approve | empId=12494 | query=IT_TIcket_SPOCApp_Report | queryMs=14.54
2026-05-09 10:08:52.088 | step 3 | route=Ticket_SPOC_Approve | empId=12494 | apiMs=15.41 | totalMs=15.41
2026-05-09 10:08:52.676 | step 4 | route=pageRenderd | empId=12494 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:08:52.676
2026-05-09 10:10:25.022 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42651 | query called at=10:10:25.022
2026-05-09 10:10:25.124 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=101.43
2026-05-09 10:10:25.127 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42651 | apiMs=105.41 | totalMs=105.41
2026-05-09 10:10:29.067 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42651 | query called at=10:10:29.067
2026-05-09 10:10:29.077 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-05-09 10:10:29.080 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42651 | apiMs=13.46 | totalMs=13.46
2026-05-09 10:11:22.442 | step 1 | route=IT_TicketPost | empId=42651 | query called at=10:11:22.442
2026-05-09 10:11:22.453 | step 2 | route=IT_TicketPost | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-05-09 10:11:22.456 | step 3 | route=IT_TicketPost | empId=42651 | apiMs=13.67 | totalMs=13.67
2026-05-09 10:11:22.459 | step 1 | route=IT_TicketPost | empId=42651 | query called at=10:11:22.459
2026-05-09 10:11:22.505 | step 2 | route=IT_TicketPost | empId=42651 | query=IT_Ticket_Save_SPOC | queryMs=43.18
2026-05-09 10:11:22.506 | step 3 | route=IT_TicketPost | empId=42651 | apiMs=47.77 | totalMs=47.77
2026-05-09 10:11:22.507 | step 1 | route=IT_TicketPost | empId=42651 | query called at=10:11:22.507
2026-05-09 10:11:22.509 | step 2 | route=IT_TicketPost | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-09 10:11:22.509 | step 3 | route=IT_TicketPost | empId=42651 | apiMs=2.53 | totalMs=2.53
2026-05-09 10:11:22.510 | step 1 | route=IT_TicketPost | empId=42651 | query called at=10:11:22.510
2026-05-09 10:11:22.511 | step 2 | route=IT_TicketPost | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-09 10:11:22.511 | step 3 | route=IT_TicketPost | empId=42651 | apiMs=1.67 | totalMs=1.67
2026-05-09 10:11:25.753 | step 1 | route=IT_Ticket | empId=42651 | query called at=10:11:25.753
2026-05-09 10:11:25.764 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-05-09 10:11:25.766 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-09 10:11:25.767 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-09 10:11:25.769 | step 2 | route=IT_Ticket | empId=42651 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-09 10:11:25.798 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_it_Ticket_Details | queryMs=28.75
2026-05-09 10:11:25.804 | step 2 | route=IT_Ticket | empId=42651 | query=VMS_Comp_login_proc | queryMs=5.83
2026-05-09 10:11:25.804 | step 3 | route=IT_Ticket | empId=42651 | apiMs=50.86 | totalMs=50.86
2026-05-09 10:11:25.805 | step 1 | route=IT_Ticket | empId=42651 | query called at=10:11:25.805
2026-05-09 10:11:25.824 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_HW_Ticket_Details | queryMs=18.9
2026-05-09 10:11:25.825 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-09 10:11:25.826 | step 2 | route=IT_Ticket | empId=42651 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-09 10:11:25.826 | step 3 | route=IT_Ticket | empId=42651 | apiMs=21.83 | totalMs=21.83
2026-05-09 10:13:46.172 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:13:46.172
2026-05-09 10:13:46.194 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=21.37
2026-05-09 10:13:46.198 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-09 10:13:46.202 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-09 10:13:46.206 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-09 10:13:46.208 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-05-09 10:13:46.212 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=3.82
2026-05-09 10:13:46.212 | step 3 | route=IT_Ticket | empId=27862 | apiMs=40.56 | totalMs=40.56
2026-05-09 10:13:46.213 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:13:46.213
2026-05-09 10:13:46.214 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-09 10:13:46.215 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-09 10:13:46.216 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-09 10:13:46.217 | step 3 | route=IT_Ticket | empId=27862 | apiMs=3.83 | totalMs=3.83
2026-05-09 10:14:05.976 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=10:14:05.976
2026-05-09 10:14:06.147 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=171.03
2026-05-09 10:14:06.148 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=172.05 | totalMs=172.05
2026-05-09 10:14:08.768 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=10:14:08.768
2026-05-09 10:14:08.778 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.45
2026-05-09 10:14:08.781 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=13.32 | totalMs=13.32
2026-05-09 10:16:37.932 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:16:37.932
2026-05-09 10:16:37.942 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-05-09 10:16:37.943 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=10.37 | totalMs=10.37
2026-05-09 10:16:37.943 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:16:37.943
2026-05-09 10:16:37.968 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=24.18
2026-05-09 10:16:37.970 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=26.97 | totalMs=26.97
2026-05-09 10:16:37.971 | step 1 | route=IT_TicketPost | empId=27862 | query called at=10:16:37.971
2026-05-09 10:16:37.973 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-05-09 10:16:37.973 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=2.17 | totalMs=2.17
2026-05-09 10:16:40.707 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:16:40.707
2026-05-09 10:16:40.717 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-05-09 10:16:40.719 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-05-09 10:16:40.721 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-09 10:16:40.722 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-09 10:16:40.724 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-05-09 10:16:40.730 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=5.92
2026-05-09 10:16:40.730 | step 3 | route=IT_Ticket | empId=27862 | apiMs=23.12 | totalMs=23.12
2026-05-09 10:16:40.731 | step 1 | route=IT_Ticket | empId=27862 | query called at=10:16:40.731
2026-05-09 10:16:40.733 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-05-09 10:16:40.734 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-09 10:16:40.735 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-09 10:16:40.735 | step 3 | route=IT_Ticket | empId=27862 | apiMs=4.80 | totalMs=4.80
2026-05-09 10:24:21.319 | step 1 | route=IT_Ticket | empId=63758 | query called at=10:24:21.319
2026-05-09 10:24:21.364 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=43.6
2026-05-09 10:24:21.365 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-09 10:24:21.367 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-09 10:24:21.369 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-09 10:24:21.397 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_it_Ticket_Details | queryMs=27.92
2026-05-09 10:24:21.403 | step 2 | route=IT_Ticket | empId=63758 | query=VMS_Comp_login_proc | queryMs=5.65
2026-05-09 10:24:21.403 | step 3 | route=IT_Ticket | empId=63758 | apiMs=83.67 | totalMs=83.67
2026-05-09 10:24:21.404 | step 1 | route=IT_Ticket | empId=63758 | query called at=10:24:21.404
2026-05-09 10:24:21.423 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=19.33
2026-05-09 10:24:21.425 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-09 10:24:21.426 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-09 10:24:21.426 | step 3 | route=IT_Ticket | empId=63758 | apiMs=22.69 | totalMs=22.69
2026-05-09 10:24:29.384 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63758 | query called at=10:24:29.384
2026-05-09 10:24:29.566 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=181.94
2026-05-09 10:24:29.567 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63758 | apiMs=182.99 | totalMs=182.99
2026-05-09 10:24:33.409 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63758 | query called at=10:24:33.409
2026-05-09 10:24:33.449 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=39.71
2026-05-09 10:24:33.452 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63758 | apiMs=43.39 | totalMs=43.39
2026-05-09 10:28:00.519 | step 1 | route=IT_TicketPost | empId=63758 | query called at=10:28:00.519
2026-05-09 10:28:00.545 | step 2 | route=IT_TicketPost | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=25.14
2026-05-09 10:28:00.549 | step 3 | route=IT_TicketPost | empId=63758 | apiMs=29.73 | totalMs=29.73
2026-05-09 10:28:00.565 | step 1 | route=IT_TicketPost | empId=63758 | query called at=10:28:00.565
2026-05-09 10:28:00.637 | step 2 | route=IT_TicketPost | empId=63758 | query=IT_Ticket_Save_SPOC | queryMs=71.25
2026-05-09 10:28:00.642 | step 3 | route=IT_TicketPost | empId=63758 | apiMs=76.05 | totalMs=76.05
2026-05-09 10:28:00.642 | step 1 | route=IT_TicketPost | empId=63758 | query called at=10:28:00.642
2026-05-09 10:28:00.644 | step 2 | route=IT_TicketPost | empId=63758 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-05-09 10:28:00.644 | step 3 | route=IT_TicketPost | empId=63758 | apiMs=2.49 | totalMs=2.49
2026-05-09 10:28:00.645 | step 1 | route=IT_TicketPost | empId=63758 | query called at=10:28:00.645
2026-05-09 10:28:00.646 | step 2 | route=IT_TicketPost | empId=63758 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-09 10:28:00.647 | step 3 | route=IT_TicketPost | empId=63758 | apiMs=1.71 | totalMs=1.71
2026-05-09 10:28:00.872 | step 1 | route=IT_Ticket | empId=63758 | query called at=10:28:00.872
2026-05-09 10:28:00.883 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-09 10:28:00.885 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-09 10:28:00.886 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-09 10:28:00.888 | step 2 | route=IT_Ticket | empId=63758 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-09 10:28:00.889 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-09 10:28:00.895 | step 2 | route=IT_Ticket | empId=63758 | query=VMS_Comp_login_proc | queryMs=5.85
2026-05-09 10:28:00.896 | step 3 | route=IT_Ticket | empId=63758 | apiMs=23.36 | totalMs=23.36
2026-05-09 10:28:00.896 | step 1 | route=IT_Ticket | empId=63758 | query called at=10:28:00.896
2026-05-09 10:28:00.898 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-09 10:28:00.899 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-09 10:28:00.901 | step 2 | route=IT_Ticket | empId=63758 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-09 10:28:00.901 | step 3 | route=IT_Ticket | empId=63758 | apiMs=4.76 | totalMs=4.76
2026-05-09 10:49:22.507 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:49:22.507
2026-05-09 10:49:22.554 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=46.46
2026-05-09 10:49:22.556 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-09 10:49:22.557 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-09 10:49:22.559 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-09 10:49:22.589 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=29.64
2026-05-09 10:49:22.595 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=6.4
2026-05-09 10:49:22.596 | step 3 | route=IT_Ticket | empId=46985 | apiMs=89.04 | totalMs=89.04
2026-05-09 10:49:22.596 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:49:22.596
2026-05-09 10:49:22.617 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=20.62
2026-05-09 10:49:22.619 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-09 10:49:22.620 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-09 10:49:22.620 | step 3 | route=IT_Ticket | empId=46985 | apiMs=24.27 | totalMs=24.27
2026-05-09 10:49:36.042 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=10:49:36.042
2026-05-09 10:49:36.140 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=96.88
2026-05-09 10:49:36.143 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=100.48 | totalMs=100.48
2026-05-09 10:49:37.785 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=10:49:37.785
2026-05-09 10:49:37.822 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=36.35
2026-05-09 10:49:37.824 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=39.73 | totalMs=39.73
2026-05-09 10:50:41.224 | step 1 | route=IT_Ticket_Report | empId=42651 | query called at=10:50:41.224
2026-05-09 10:50:41.762 | step 2 | route=IT_Ticket_Report | empId=42651 | query=kpi_it_ticket_report_page_proc | queryMs=537.51
2026-05-09 10:50:41.763 | step 3 | route=IT_Ticket_Report | empId=42651 | apiMs=538.57 | totalMs=538.57
2026-05-09 10:50:42.209 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:50:42.209
2026-05-09 10:51:04.552 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=10:51:04.552
2026-05-09 10:51:04.625 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=72.49
2026-05-09 10:51:04.628 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=76.47 | totalMs=76.47
2026-05-09 10:51:05.026 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:51:05.026
2026-05-09 10:51:09.135 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:51:09.135
2026-05-09 10:51:09.145 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-05-09 10:51:09.145 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=10.30 | totalMs=10.30
2026-05-09 10:51:09.146 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:51:09.146
2026-05-09 10:51:09.242 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=95.68
2026-05-09 10:51:09.244 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=97.68 | totalMs=97.68
2026-05-09 10:51:09.244 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:51:09.244
2026-05-09 10:51:09.265 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.46
2026-05-09 10:51:09.266 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=21.30 | totalMs=21.30
2026-05-09 10:51:09.266 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:51:09.266
2026-05-09 10:51:09.267 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-05-09 10:51:09.268 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=1.60 | totalMs=1.60
2026-05-09 10:51:09.498 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:51:09.498
2026-05-09 10:51:09.507 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.44
2026-05-09 10:51:09.509 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-09 10:51:09.510 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-09 10:51:09.512 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-09 10:51:09.513 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-05-09 10:51:09.520 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.88
2026-05-09 10:51:09.520 | step 3 | route=IT_Ticket | empId=46985 | apiMs=22.37 | totalMs=22.37
2026-05-09 10:51:09.520 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:51:09.520
2026-05-09 10:51:09.522 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-09 10:51:09.523 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-09 10:51:09.525 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-05-09 10:51:09.526 | step 3 | route=IT_Ticket | empId=46985 | apiMs=5.15 | totalMs=5.15
2026-05-09 11:03:14.474 | step 1 | route=IT_Ticket | empId=406 | query called at=11:03:14.474
2026-05-09 11:03:14.504 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=29.09
2026-05-09 11:03:14.505 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-09 11:03:14.507 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-09 11:03:14.508 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-09 11:03:14.537 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=28.27
2026-05-09 11:03:14.543 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=6.14
2026-05-09 11:03:14.544 | step 3 | route=IT_Ticket | empId=406 | apiMs=69.63 | totalMs=69.63
2026-05-09 11:03:14.544 | step 1 | route=IT_Ticket | empId=406 | query called at=11:03:14.544
2026-05-09 11:03:14.564 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=19.88
2026-05-09 11:03:14.566 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-09 11:03:14.568 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-09 11:03:14.568 | step 3 | route=IT_Ticket | empId=406 | apiMs=23.60 | totalMs=23.60
2026-05-09 11:03:23.847 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=11:03:23.847
2026-05-09 11:03:24.032 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=184.38
2026-05-09 11:03:24.035 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=188.64 | totalMs=188.64
2026-05-09 11:03:26.661 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=11:03:26.661
2026-05-09 11:03:26.721 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=59.88
2026-05-09 11:03:26.725 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=63.75 | totalMs=63.75
2026-05-09 11:03:47.993 | step 1 | route=IT_Ticket | empId=44605 | query called at=11:03:47.993
2026-05-09 11:03:48.003 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=9.56
2026-05-09 11:03:48.005 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-09 11:03:48.006 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-09 11:03:48.007 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-05-09 11:03:48.008 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1
2026-05-09 11:03:48.013 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=3.74
2026-05-09 11:03:48.013 | step 3 | route=IT_Ticket | empId=44605 | apiMs=19.62 | totalMs=19.62
2026-05-09 11:03:48.013 | step 1 | route=IT_Ticket | empId=44605 | query called at=11:03:48.013
2026-05-09 11:03:48.015 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-09 11:03:48.016 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-09 11:03:48.017 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-09 11:03:48.017 | step 3 | route=IT_Ticket | empId=44605 | apiMs=3.77 | totalMs=3.77
2026-05-09 11:03:56.799 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44605 | query called at=11:03:56.799
2026-05-09 11:03:57.236 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=436.02
2026-05-09 11:03:57.236 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44605 | apiMs=437.26 | totalMs=437.26
2026-05-09 11:03:58.383 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44605 | query called at=11:03:58.383
2026-05-09 11:03:59.702 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1318.21
2026-05-09 11:03:59.703 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44605 | apiMs=1,319.37 | totalMs=1,319.37
2026-05-09 11:04:03.752 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:04:03.752
2026-05-09 11:04:03.761 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.91
2026-05-09 11:04:03.762 | step 3 | route=IT_TicketPost | empId=406 | apiMs=9.79 | totalMs=9.79
2026-05-09 11:04:03.762 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:04:03.762
2026-05-09 11:04:03.795 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=31.9
2026-05-09 11:04:03.797 | step 3 | route=IT_TicketPost | empId=406 | apiMs=34.21 | totalMs=34.21
2026-05-09 11:04:03.797 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:04:03.797
2026-05-09 11:04:03.799 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-05-09 11:04:03.799 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.29 | totalMs=2.29
2026-05-09 11:04:03.800 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:04:03.800
2026-05-09 11:04:03.801 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-09 11:04:03.801 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.68 | totalMs=1.68
2026-05-09 11:04:05.992 | step 1 | route=IT_Ticket | empId=406 | query called at=11:04:05.992
2026-05-09 11:04:06.002 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-05-09 11:04:06.004 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-09 11:04:06.006 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-09 11:04:06.007 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-09 11:04:06.009 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-09 11:04:06.011 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.51
2026-05-09 11:04:06.011 | step 3 | route=IT_Ticket | empId=406 | apiMs=18.98 | totalMs=18.98
2026-05-09 11:04:06.012 | step 1 | route=IT_Ticket | empId=406 | query called at=11:04:06.012
2026-05-09 11:04:06.013 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-09 11:04:06.015 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-09 11:04:06.016 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-09 11:04:06.017 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.85 | totalMs=4.85
2026-05-09 11:04:46.911 | step 1 | route=IT_TicketPost | empId=44605 | query called at=11:04:46.911
2026-05-09 11:04:46.922 | step 2 | route=IT_TicketPost | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-09 11:04:46.925 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=13.96 | totalMs=13.96
2026-05-09 11:04:46.928 | step 1 | route=IT_TicketPost | empId=44605 | query called at=11:04:46.928
2026-05-09 11:04:46.945 | step 2 | route=IT_TicketPost | empId=44605 | query=IT_Ticket_Save_SPOC | queryMs=13.98
2026-05-09 11:04:46.962 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=33.38 | totalMs=33.38
2026-05-09 11:04:46.962 | step 1 | route=IT_TicketPost | empId=44605 | query called at=11:04:46.962
2026-05-09 11:04:46.964 | step 2 | route=IT_TicketPost | empId=44605 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-05-09 11:04:46.964 | step 3 | route=IT_TicketPost | empId=44605 | apiMs=2.22 | totalMs=2.22
2026-05-09 11:04:49.162 | step 1 | route=IT_Ticket | empId=44605 | query called at=11:04:49.162
2026-05-09 11:04:49.173 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-05-09 11:04:49.177 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-09 11:04:49.181 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-09 11:04:49.183 | step 2 | route=IT_Ticket | empId=44605 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-09 11:04:49.184 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-05-09 11:04:49.186 | step 2 | route=IT_Ticket | empId=44605 | query=VMS_Comp_login_proc | queryMs=1.37
2026-05-09 11:04:49.186 | step 3 | route=IT_Ticket | empId=44605 | apiMs=24.16 | totalMs=24.16
2026-05-09 11:04:49.187 | step 1 | route=IT_Ticket | empId=44605 | query called at=11:04:49.187
2026-05-09 11:04:49.188 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-09 11:04:49.190 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-09 11:04:49.191 | step 2 | route=IT_Ticket | empId=44605 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-09 11:04:49.192 | step 3 | route=IT_Ticket | empId=44605 | apiMs=4.74 | totalMs=4.74
2026-05-09 11:38:05.527 | step 1 | route=IT_Ticket | empId=54662 | query called at=11:38:05.527
2026-05-09 11:38:05.577 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=49.93
2026-05-09 11:38:05.580 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=2.45
2026-05-09 11:38:05.582 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-09 11:38:05.584 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-05-09 11:38:05.613 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_it_Ticket_Details | queryMs=28.67
2026-05-09 11:38:05.619 | step 2 | route=IT_Ticket | empId=54662 | query=VMS_Comp_login_proc | queryMs=5.68
2026-05-09 11:38:05.619 | step 3 | route=IT_Ticket | empId=54662 | apiMs=92.16 | totalMs=92.16
2026-05-09 11:38:05.619 | step 1 | route=IT_Ticket | empId=54662 | query called at=11:38:05.619
2026-05-09 11:38:05.639 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=19.13
2026-05-09 11:38:05.640 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-09 11:38:05.642 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-09 11:38:05.642 | step 3 | route=IT_Ticket | empId=54662 | apiMs=22.61 | totalMs=22.61
2026-05-09 11:38:19.291 | step 1 | route=Ticket_Entry_SPOC_Module | empId=54662 | query called at=11:38:19.291
2026-05-09 11:38:19.393 | step 2 | route=Ticket_Entry_SPOC_Module | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=101.59
2026-05-09 11:38:19.396 | step 3 | route=Ticket_Entry_SPOC_Module | empId=54662 | apiMs=105.30 | totalMs=105.30
2026-05-09 11:38:22.665 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54662 | query called at=11:38:22.665
2026-05-09 11:38:22.962 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=296.47
2026-05-09 11:38:22.965 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54662 | apiMs=300.29 | totalMs=300.29
2026-05-09 11:39:15.089 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54662 | query called at=11:39:15.089
2026-05-09 11:39:15.102 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-05-09 11:39:15.105 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54662 | apiMs=15.94 | totalMs=15.94
2026-05-09 11:39:44.688 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=54662 | query called at=11:39:44.688
2026-05-09 11:39:44.700 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=11.45
2026-05-09 11:39:44.701 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=54662 | apiMs=12.55 | totalMs=12.55
2026-05-09 11:42:29.601 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:42:29.601
2026-05-09 11:42:29.631 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=28.68
2026-05-09 11:42:29.636 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.98
2026-05-09 11:42:29.641 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-05-09 11:42:29.646 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.49
2026-05-09 11:42:29.675 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=29.3
2026-05-09 11:42:29.682 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=6.68
2026-05-09 11:42:29.683 | step 3 | route=IT_Ticket | empId=51700 | apiMs=81.59 | totalMs=81.59
2026-05-09 11:42:29.683 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:42:29.683
2026-05-09 11:42:29.704 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=19.98
2026-05-09 11:42:29.705 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-05-09 11:42:29.707 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-05-09 11:42:29.708 | step 3 | route=IT_Ticket | empId=51700 | apiMs=24.24 | totalMs=24.24
2026-05-09 11:42:36.186 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=11:42:36.186
2026-05-09 11:42:36.479 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=292.6
2026-05-09 11:42:36.480 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=293.77 | totalMs=293.77
2026-05-09 11:42:37.939 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=11:42:37.939
2026-05-09 11:42:37.991 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=52.04
2026-05-09 11:42:37.995 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=56.24 | totalMs=56.24
2026-05-09 11:43:09.458 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:43:09.458
2026-05-09 11:43:09.657 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=198.71
2026-05-09 11:43:09.658 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=199.79 | totalMs=199.79
2026-05-09 11:43:09.658 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:43:09.658
2026-05-09 11:43:12.190 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=2531.39
2026-05-09 11:43:12.520 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=2,861.59 | totalMs=2,861.59
2026-05-09 11:43:12.520 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:43:12.520
2026-05-09 11:43:12.523 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.03
2026-05-09 11:43:12.524 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=3.06 | totalMs=3.06
2026-05-09 11:43:16.023 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:43:16.023
2026-05-09 11:43:16.034 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-05-09 11:43:16.036 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=2.01
2026-05-09 11:43:16.039 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.9
2026-05-09 11:43:16.041 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.94
2026-05-09 11:43:16.046 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=3.82
2026-05-09 11:43:16.050 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=3.67
2026-05-09 11:43:16.050 | step 3 | route=IT_Ticket | empId=51700 | apiMs=27.55 | totalMs=27.55
2026-05-09 11:43:16.051 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:43:16.051
2026-05-09 11:43:16.055 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=2.94
2026-05-09 11:43:16.058 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=3.2
2026-05-09 11:43:16.061 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=2.7
2026-05-09 11:43:16.062 | step 3 | route=IT_Ticket | empId=51700 | apiMs=10.68 | totalMs=10.68
2026-05-09 11:43:42.990 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:43:42.990
2026-05-09 11:43:43.005 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=13.6
2026-05-09 11:43:43.012 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.88
2026-05-09 11:43:43.018 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.46
2026-05-09 11:43:43.024 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=2.62
2026-05-09 11:43:43.027 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=2.94
2026-05-09 11:43:43.031 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=3.22
2026-05-09 11:43:43.031 | step 3 | route=IT_Ticket | empId=46973 | apiMs=40.77 | totalMs=40.77
2026-05-09 11:43:43.032 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:43:43.032
2026-05-09 11:43:43.035 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=3.13
2026-05-09 11:43:43.039 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=2.98
2026-05-09 11:43:43.042 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=3.18
2026-05-09 11:43:43.043 | step 3 | route=IT_Ticket | empId=46973 | apiMs=10.90 | totalMs=10.90
2026-05-09 11:43:48.609 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=11:43:48.609
2026-05-09 11:43:49.060 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=450.57
2026-05-09 11:43:49.065 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=455.31 | totalMs=455.31
2026-05-09 11:43:51.321 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=11:43:51.321
2026-05-09 11:43:51.419 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=96.85
2026-05-09 11:43:51.422 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=101.05 | totalMs=101.05
2026-05-09 11:44:23.077 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:44:23.077
2026-05-09 11:44:23.160 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=82.4
2026-05-09 11:44:23.160 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=83.28 | totalMs=83.28
2026-05-09 11:44:24.012 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:44:24.012
2026-05-09 11:44:33.159 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=11:44:33.159
2026-05-09 11:44:33.245 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=85.4
2026-05-09 11:44:33.570 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=109.59
2026-05-09 11:44:33.577 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=417.71 | totalMs=417.71
2026-05-09 11:44:33.580 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=11:44:33.580
2026-05-09 11:44:33.585 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.44
2026-05-09 11:44:33.587 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-05-09 11:44:33.589 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-05-09 11:44:33.589 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=9.40 | totalMs=9.40
2026-05-09 11:44:36.135 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=11:44:36.135
2026-05-09 11:44:36.139 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.34
2026-05-09 11:44:36.143 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.58
2026-05-09 11:44:36.147 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.14
2026-05-09 11:44:36.147 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=12.31 | totalMs=12.31
2026-05-09 11:44:37.921 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=11:44:37.921
2026-05-09 11:44:37.939 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=17.78
2026-05-09 11:44:37.940 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=18.69 | totalMs=18.69
2026-05-09 11:44:38.652 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:44:38.652
2026-05-09 11:44:50.388 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:44:50.388
2026-05-09 11:44:50.401 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=12.39
2026-05-09 11:44:50.404 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=16.60 | totalMs=16.60
2026-05-09 11:44:50.407 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:44:50.407
2026-05-09 11:44:52.219 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=1808.47
2026-05-09 11:44:52.243 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1,836.08 | totalMs=1,836.08
2026-05-09 11:44:52.244 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:44:52.244
2026-05-09 11:44:52.246 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-05-09 11:44:52.246 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=2.49 | totalMs=2.49
2026-05-09 11:44:52.247 | step 1 | route=IT_TicketPost | empId=46973 | query called at=11:44:52.247
2026-05-09 11:44:52.251 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.32
2026-05-09 11:44:52.251 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=4.06 | totalMs=4.06
2026-05-09 11:44:53.983 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:44:53.983
2026-05-09 11:44:54.059 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=75.28
2026-05-09 11:44:54.073 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.14
2026-05-09 11:44:54.089 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-05-09 11:44:54.155 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=65.54
2026-05-09 11:44:54.161 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=5.45
2026-05-09 11:44:54.168 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=5.73
2026-05-09 11:44:54.168 | step 3 | route=IT_Ticket | empId=46973 | apiMs=185.11 | totalMs=185.11
2026-05-09 11:44:54.169 | step 1 | route=IT_Ticket | empId=46973 | query called at=11:44:54.169
2026-05-09 11:44:54.177 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-05-09 11:44:54.181 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=2.99
2026-05-09 11:44:54.188 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=6.94
2026-05-09 11:44:54.188 | step 3 | route=IT_Ticket | empId=46973 | apiMs=19.78 | totalMs=19.78
2026-05-09 11:51:08.728 | step 1 | route=IT_Ticket | empId=69121 | query called at=11:51:08.728
2026-05-09 11:51:08.775 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=46.12
2026-05-09 11:51:08.780 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-09 11:51:08.784 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-09 11:51:08.788 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-09 11:51:08.816 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=27.66
2026-05-09 11:51:08.822 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=5.97
2026-05-09 11:51:08.823 | step 3 | route=IT_Ticket | empId=69121 | apiMs=94.46 | totalMs=94.46
2026-05-09 11:51:08.823 | step 1 | route=IT_Ticket | empId=69121 | query called at=11:51:08.823
2026-05-09 11:51:08.838 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=14.49
2026-05-09 11:51:08.839 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-09 11:51:08.840 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-09 11:51:08.841 | step 3 | route=IT_Ticket | empId=69121 | apiMs=17.65 | totalMs=17.65
2026-05-09 11:51:57.273 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69121 | query called at=11:51:57.273
2026-05-09 11:51:57.455 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=181.82
2026-05-09 11:51:57.459 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69121 | apiMs=186.49 | totalMs=186.49
2026-05-09 11:52:11.743 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query called at=11:52:11.743
2026-05-09 11:52:11.764 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=20.99
2026-05-09 11:52:11.768 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69121 | apiMs=24.75 | totalMs=24.75
2026-05-09 12:12:40.474 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:12:40.474
2026-05-09 12:12:40.526 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=51.47
2026-05-09 12:12:40.527 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-09 12:12:40.529 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-09 12:12:40.530 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-09 12:12:40.546 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=15.97
2026-05-09 12:12:40.550 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=3.49
2026-05-09 12:12:40.551 | step 3 | route=IT_Ticket | empId=6770 | apiMs=76.89 | totalMs=76.89
2026-05-09 12:12:40.551 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:12:40.551
2026-05-09 12:12:40.563 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=11.49
2026-05-09 12:12:40.564 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-09 12:12:40.565 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-09 12:12:40.565 | step 3 | route=IT_Ticket | empId=6770 | apiMs=14.39 | totalMs=14.39
2026-05-09 12:12:46.045 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=12:12:46.045
2026-05-09 12:12:46.181 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=135.84
2026-05-09 12:12:46.185 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=140.03 | totalMs=140.03
2026-05-09 12:12:48.330 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=12:12:48.330
2026-05-09 12:12:48.347 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=16.29
2026-05-09 12:12:48.351 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=20.41 | totalMs=20.41
2026-05-09 12:13:58.547 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:13:58.547
2026-05-09 12:13:58.565 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=17.32
2026-05-09 12:13:58.565 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=18.27 | totalMs=18.27
2026-05-09 12:13:58.566 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:13:58.566
2026-05-09 12:13:58.631 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=64.55
2026-05-09 12:13:58.647 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=81.40 | totalMs=81.40
2026-05-09 12:13:58.648 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:13:58.648
2026-05-09 12:13:58.656 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.84
2026-05-09 12:13:58.657 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=8.72 | totalMs=8.72
2026-05-09 12:14:00.881 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:14:00.881
2026-05-09 12:14:00.906 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=24.78
2026-05-09 12:14:00.923 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=15.97
2026-05-09 12:14:00.941 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=17.8
2026-05-09 12:14:00.957 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=16.21
2026-05-09 12:14:00.974 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=16.21
2026-05-09 12:14:00.994 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=19.34
2026-05-09 12:14:00.994 | step 3 | route=IT_Ticket | empId=6770 | apiMs=113.09 | totalMs=113.09
2026-05-09 12:14:00.994 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:14:00.994
2026-05-09 12:14:01.015 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=20.1
2026-05-09 12:14:01.030 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=15.13
2026-05-09 12:14:01.039 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=8.04
2026-05-09 12:14:01.039 | step 3 | route=IT_Ticket | empId=6770 | apiMs=44.65 | totalMs=44.65
2026-05-09 12:16:12.121 | step 1 | route=IT_TicketPost | empId=69121 | query called at=12:16:12.121
2026-05-09 12:16:12.132 | step 2 | route=IT_TicketPost | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-09 12:16:12.135 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=13.60 | totalMs=13.60
2026-05-09 12:16:12.137 | step 1 | route=IT_TicketPost | empId=69121 | query called at=12:16:12.137
2026-05-09 12:16:12.163 | step 2 | route=IT_TicketPost | empId=69121 | query=IT_Ticket_Save_SPOC | queryMs=22.95
2026-05-09 12:16:12.165 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=27.92 | totalMs=27.92
2026-05-09 12:16:12.166 | step 1 | route=IT_TicketPost | empId=69121 | query called at=12:16:12.166
2026-05-09 12:16:12.168 | step 2 | route=IT_TicketPost | empId=69121 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-05-09 12:16:12.168 | step 3 | route=IT_TicketPost | empId=69121 | apiMs=2.48 | totalMs=2.48
2026-05-09 12:16:12.395 | step 1 | route=IT_Ticket | empId=69121 | query called at=12:16:12.395
2026-05-09 12:16:12.406 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-09 12:16:12.407 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-09 12:16:12.408 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-09 12:16:12.410 | step 2 | route=IT_Ticket | empId=69121 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-09 12:16:12.411 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-05-09 12:16:12.417 | step 2 | route=IT_Ticket | empId=69121 | query=VMS_Comp_login_proc | queryMs=5.9
2026-05-09 12:16:12.418 | step 3 | route=IT_Ticket | empId=69121 | apiMs=22.41 | totalMs=22.41
2026-05-09 12:16:12.418 | step 1 | route=IT_Ticket | empId=69121 | query called at=12:16:12.418
2026-05-09 12:16:12.420 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-09 12:16:12.421 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-09 12:16:12.422 | step 2 | route=IT_Ticket | empId=69121 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-09 12:16:12.422 | step 3 | route=IT_Ticket | empId=69121 | apiMs=4.00 | totalMs=4.00
2026-05-09 12:16:54.145 | step 1 | route=IT_TicketPost | empId=54662 | query called at=12:16:54.145
2026-05-09 12:16:54.158 | step 2 | route=IT_TicketPost | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=12.14
2026-05-09 12:16:54.161 | step 3 | route=IT_TicketPost | empId=54662 | apiMs=15.82 | totalMs=15.82
2026-05-09 12:16:54.176 | step 1 | route=IT_TicketPost | empId=54662 | query called at=12:16:54.176
2026-05-09 12:16:54.200 | step 2 | route=IT_TicketPost | empId=54662 | query=IT_Ticket_Save_SPOC | queryMs=24.15
2026-05-09 12:16:54.203 | step 3 | route=IT_TicketPost | empId=54662 | apiMs=27.31 | totalMs=27.31
2026-05-09 12:16:54.204 | step 1 | route=IT_TicketPost | empId=54662 | query called at=12:16:54.204
2026-05-09 12:16:54.206 | step 2 | route=IT_TicketPost | empId=54662 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-05-09 12:16:54.206 | step 3 | route=IT_TicketPost | empId=54662 | apiMs=2.55 | totalMs=2.55
2026-05-09 12:16:57.212 | step 1 | route=IT_Ticket | empId=54662 | query called at=12:16:57.212
2026-05-09 12:16:57.222 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-05-09 12:16:57.224 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-09 12:16:57.225 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-09 12:16:57.227 | step 2 | route=IT_Ticket | empId=54662 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-09 12:16:57.229 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-09 12:16:57.235 | step 2 | route=IT_Ticket | empId=54662 | query=VMS_Comp_login_proc | queryMs=5.73
2026-05-09 12:16:57.235 | step 3 | route=IT_Ticket | empId=54662 | apiMs=23.26 | totalMs=23.26
2026-05-09 12:16:57.235 | step 1 | route=IT_Ticket | empId=54662 | query called at=12:16:57.235
2026-05-09 12:16:57.237 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-09 12:16:57.238 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-09 12:16:57.240 | step 2 | route=IT_Ticket | empId=54662 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-09 12:16:57.240 | step 3 | route=IT_Ticket | empId=54662 | apiMs=4.76 | totalMs=4.76
2026-05-09 12:17:20.315 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=12:17:20.315
2026-05-09 12:17:20.402 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=86.25
2026-05-09 12:17:20.403 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=87.27 | totalMs=87.27
2026-05-09 12:17:20.834 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:17:20.834
2026-05-09 12:17:47.882 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=12:17:47.882
2026-05-09 12:17:47.969 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=87.15
2026-05-09 12:17:47.999 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=12.85
2026-05-09 12:17:48.012 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=129.96 | totalMs=129.96
2026-05-09 12:17:48.015 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=12:17:48.015
2026-05-09 12:17:48.021 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.55
2026-05-09 12:17:48.029 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.17
2026-05-09 12:17:48.038 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.11
2026-05-09 12:17:48.038 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=23.55 | totalMs=23.55
2026-05-09 12:17:50.523 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=12:17:50.523
2026-05-09 12:17:50.524 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-09 12:17:50.526 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-05-09 12:17:50.527 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-05-09 12:17:50.527 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=4.64 | totalMs=4.64
2026-05-09 12:17:52.336 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=12:17:52.336
2026-05-09 12:17:52.357 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=20.48
2026-05-09 12:17:52.357 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=21.40 | totalMs=21.40
2026-05-09 12:17:52.734 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:17:52.734
2026-05-09 12:21:52.790 | step 1 | route=IT_Ticket | empId=69134 | query called at=12:21:52.790
2026-05-09 12:21:52.833 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=42.04
2026-05-09 12:21:52.838 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-09 12:21:52.842 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-09 12:21:52.846 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-09 12:21:52.874 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_it_Ticket_Details | queryMs=27.58
2026-05-09 12:21:52.880 | step 2 | route=IT_Ticket | empId=69134 | query=VMS_Comp_login_proc | queryMs=5.52
2026-05-09 12:21:52.880 | step 3 | route=IT_Ticket | empId=69134 | apiMs=90.01 | totalMs=90.01
2026-05-09 12:21:52.881 | step 1 | route=IT_Ticket | empId=69134 | query called at=12:21:52.881
2026-05-09 12:21:52.908 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=27.07
2026-05-09 12:21:52.909 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-09 12:21:52.911 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-09 12:21:52.911 | step 3 | route=IT_Ticket | empId=69134 | apiMs=30.71 | totalMs=30.71
2026-05-09 12:22:09.438 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69134 | query called at=12:22:09.438
2026-05-09 12:22:09.882 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=442.86
2026-05-09 12:22:09.886 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69134 | apiMs=447.49 | totalMs=447.49
2026-05-09 12:22:12.075 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69134 | query called at=12:22:12.075
2026-05-09 12:22:12.105 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=29.69
2026-05-09 12:22:12.109 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69134 | apiMs=33.82 | totalMs=33.82
2026-05-09 12:24:51.378 | step 1 | route=IT_TicketPost | empId=69134 | query called at=12:24:51.378
2026-05-09 12:24:51.389 | step 2 | route=IT_TicketPost | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-05-09 12:24:51.392 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=14.37 | totalMs=14.37
2026-05-09 12:24:51.395 | step 1 | route=IT_TicketPost | empId=69134 | query called at=12:24:51.395
2026-05-09 12:24:51.455 | step 2 | route=IT_TicketPost | empId=69134 | query=IT_Ticket_Save_SPOC | queryMs=57.41
2026-05-09 12:24:51.529 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=133.92 | totalMs=133.92
2026-05-09 12:24:51.529 | step 1 | route=IT_TicketPost | empId=69134 | query called at=12:24:51.529
2026-05-09 12:24:51.531 | step 2 | route=IT_TicketPost | empId=69134 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-05-09 12:24:51.532 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=2.55 | totalMs=2.55
2026-05-09 12:24:51.758 | step 1 | route=IT_Ticket | empId=69134 | query called at=12:24:51.758
2026-05-09 12:24:51.769 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-05-09 12:24:51.770 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-09 12:24:51.771 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-05-09 12:24:51.772 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-09 12:24:51.774 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-05-09 12:24:51.785 | step 2 | route=IT_Ticket | empId=69134 | query=VMS_Comp_login_proc | queryMs=11.17
2026-05-09 12:24:51.786 | step 3 | route=IT_Ticket | empId=69134 | apiMs=27.88 | totalMs=27.88
2026-05-09 12:24:51.786 | step 1 | route=IT_Ticket | empId=69134 | query called at=12:24:51.786
2026-05-09 12:24:51.789 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=2.7
2026-05-09 12:24:51.799 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=8.84
2026-05-09 12:24:51.808 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=8.99
2026-05-09 12:24:51.808 | step 3 | route=IT_Ticket | empId=69134 | apiMs=22.00 | totalMs=22.00
2026-05-09 12:28:36.782 | step 1 | route=IT_Ticket_Report | empId=6770 | query called at=12:28:36.782
2026-05-09 12:28:37.285 | step 2 | route=IT_Ticket_Report | empId=6770 | query=kpi_it_ticket_report_page_proc | queryMs=501.52
2026-05-09 12:28:37.285 | step 3 | route=IT_Ticket_Report | empId=6770 | apiMs=502.91 | totalMs=502.91
2026-05-09 12:28:37.719 | step 4 | route=pageRenderd | empId=6770 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:28:37.719
2026-05-09 12:35:03.141 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=12:35:03.141
2026-05-09 12:35:03.199 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=57.31
2026-05-09 12:35:03.200 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=58.46 | totalMs=58.46
2026-05-09 12:35:12.106 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:35:12.106
2026-05-09 12:35:29.819 | step 5 | route=dashboard | empId=GNA0006 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-09 12:36:51.343 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=12:36:51.343
2026-05-09 12:36:51.363 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=19.45
2026-05-09 12:36:51.363 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=20.62 | totalMs=20.62
2026-05-09 12:36:51.891 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:36:51.891
2026-05-09 12:55:27.676 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:55:27.676
2026-05-09 12:55:27.796 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=119.05
2026-05-09 12:55:27.809 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.19
2026-05-09 12:55:27.818 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=5.74
2026-05-09 12:55:27.826 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=5.67
2026-05-09 12:55:27.928 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=100.77
2026-05-09 12:55:27.947 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=18.75
2026-05-09 12:55:27.947 | step 3 | route=IT_Ticket | empId=67606 | apiMs=270.64 | totalMs=270.64
2026-05-09 12:55:27.947 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:55:27.947
2026-05-09 12:55:27.995 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=47.53
2026-05-09 12:55:28.004 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-05-09 12:55:28.013 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=8.31
2026-05-09 12:55:28.013 | step 3 | route=IT_Ticket | empId=67606 | apiMs=65.58 | totalMs=65.58
2026-05-09 12:55:55.475 | step 1 | route=Ticket_Entry_SPOC_Module | empId=67606 | query called at=12:55:55.475
2026-05-09 12:55:55.957 | step 2 | route=Ticket_Entry_SPOC_Module | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=482.04
2026-05-09 12:55:55.961 | step 3 | route=Ticket_Entry_SPOC_Module | empId=67606 | apiMs=485.93 | totalMs=485.93
2026-05-09 12:56:00.225 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query called at=12:56:00.225
2026-05-09 12:56:00.267 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=41.13
2026-05-09 12:56:00.270 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=67606 | apiMs=44.86 | totalMs=44.86
2026-05-09 12:58:12.062 | step 1 | route=IT_TicketPost | empId=67606 | query called at=12:58:12.062
2026-05-09 12:58:12.073 | step 2 | route=IT_TicketPost | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-05-09 12:58:12.076 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=14.03 | totalMs=14.03
2026-05-09 12:58:12.079 | step 1 | route=IT_TicketPost | empId=67606 | query called at=12:58:12.079
2026-05-09 12:58:12.110 | step 2 | route=IT_TicketPost | empId=67606 | query=IT_Ticket_Save_SPOC | queryMs=27.92
2026-05-09 12:58:12.114 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=34.72 | totalMs=34.72
2026-05-09 12:58:12.114 | step 1 | route=IT_TicketPost | empId=67606 | query called at=12:58:12.114
2026-05-09 12:58:12.130 | step 2 | route=IT_TicketPost | empId=67606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.32
2026-05-09 12:58:12.131 | step 3 | route=IT_TicketPost | empId=67606 | apiMs=16.16 | totalMs=16.16
2026-05-09 12:58:12.360 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:58:12.360
2026-05-09 12:58:12.370 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=9.22
2026-05-09 12:58:12.372 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-09 12:58:12.373 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-09 12:58:12.374 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-09 12:58:12.392 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=17.18
2026-05-09 12:58:12.396 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=3.76
2026-05-09 12:58:12.396 | step 3 | route=IT_Ticket | empId=67606 | apiMs=35.87 | totalMs=35.87
2026-05-09 12:58:12.397 | step 1 | route=IT_Ticket | empId=67606 | query called at=12:58:12.397
2026-05-09 12:58:12.408 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=11.08
2026-05-09 12:58:12.410 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-09 12:58:12.411 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-09 12:58:12.411 | step 3 | route=IT_Ticket | empId=67606 | apiMs=14.48 | totalMs=14.48
2026-05-09 13:10:24.911 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=13:10:24.911
2026-05-09 13:10:24.989 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=77.16
2026-05-09 13:10:24.989 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=78.19 | totalMs=78.19
2026-05-09 13:10:25.335 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:10:25.335
2026-05-09 13:23:18.161 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:23:18.161
2026-05-09 13:23:18.205 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=43.58
2026-05-09 13:23:18.210 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-09 13:23:18.214 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-09 13:23:18.218 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-09 13:23:18.246 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=27.38
2026-05-09 13:23:18.252 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.55
2026-05-09 13:23:18.252 | step 3 | route=IT_Ticket | empId=31232 | apiMs=91.33 | totalMs=91.33
2026-05-09 13:23:18.253 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:23:18.253
2026-05-09 13:23:18.272 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=18.83
2026-05-09 13:23:18.274 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-09 13:23:18.275 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-09 13:23:18.275 | step 3 | route=IT_Ticket | empId=31232 | apiMs=22.47 | totalMs=22.47
2026-05-09 13:23:29.078 | step 1 | route=Ticket_Entry_SPOC_Module | empId=31232 | query called at=13:23:29.078
2026-05-09 13:23:29.391 | step 2 | route=Ticket_Entry_SPOC_Module | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=312.37
2026-05-09 13:23:29.392 | step 3 | route=Ticket_Entry_SPOC_Module | empId=31232 | apiMs=313.43 | totalMs=313.43
2026-05-09 13:23:30.857 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query called at=13:23:30.857
2026-05-09 13:23:30.894 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=35.86
2026-05-09 13:23:30.897 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=31232 | apiMs=39.95 | totalMs=39.95
2026-05-09 13:24:13.255 | step 1 | route=IT_TicketPost | empId=31232 | query called at=13:24:13.255
2026-05-09 13:24:13.282 | step 2 | route=IT_TicketPost | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=26.45
2026-05-09 13:24:13.285 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=30.18 | totalMs=30.18
2026-05-09 13:24:13.288 | step 1 | route=IT_TicketPost | empId=31232 | query called at=13:24:13.288
2026-05-09 13:24:13.345 | step 2 | route=IT_TicketPost | empId=31232 | query=IT_Ticket_Save_SPOC | queryMs=54.1
2026-05-09 13:24:13.347 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=59.05 | totalMs=59.05
2026-05-09 13:24:13.348 | step 1 | route=IT_TicketPost | empId=31232 | query called at=13:24:13.348
2026-05-09 13:24:13.373 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.69
2026-05-09 13:24:13.373 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=25.59 | totalMs=25.59
2026-05-09 13:24:13.374 | step 1 | route=IT_TicketPost | empId=31232 | query called at=13:24:13.374
2026-05-09 13:24:13.375 | step 2 | route=IT_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-09 13:24:13.376 | step 3 | route=IT_TicketPost | empId=31232 | apiMs=1.89 | totalMs=1.89
2026-05-09 13:24:16.109 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:24:16.109
2026-05-09 13:24:16.120 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-05-09 13:24:16.122 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-09 13:24:16.123 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-05-09 13:24:16.124 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-09 13:24:16.125 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=0.96
2026-05-09 13:24:16.129 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=3.76
2026-05-09 13:24:16.130 | step 3 | route=IT_Ticket | empId=31232 | apiMs=20.54 | totalMs=20.54
2026-05-09 13:24:16.130 | step 1 | route=IT_Ticket | empId=31232 | query called at=13:24:16.130
2026-05-09 13:24:16.132 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-09 13:24:16.133 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-09 13:24:16.134 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-09 13:24:16.135 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.42 | totalMs=4.42
2026-05-09 13:24:46.765 | step 1 | route=IT_Ticket | empId=27862 | query called at=13:24:46.765
2026-05-09 13:24:46.791 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=25.22
2026-05-09 13:24:46.795 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-09 13:24:46.799 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-09 13:24:46.803 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-09 13:24:46.805 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-09 13:24:46.807 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=1.46
2026-05-09 13:24:46.807 | step 3 | route=IT_Ticket | empId=27862 | apiMs=42.32 | totalMs=42.32
2026-05-09 13:24:46.808 | step 1 | route=IT_Ticket | empId=27862 | query called at=13:24:46.808
2026-05-09 13:24:46.810 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-05-09 13:24:46.811 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-09 13:24:46.812 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-09 13:24:46.813 | step 3 | route=IT_Ticket | empId=27862 | apiMs=5.02 | totalMs=5.02
2026-05-09 13:24:51.988 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=13:24:51.988
2026-05-09 13:24:52.226 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=237.61
2026-05-09 13:24:52.230 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=241.88 | totalMs=241.88
2026-05-09 13:24:53.859 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=13:24:53.859
2026-05-09 13:24:53.901 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=41.2
2026-05-09 13:24:53.905 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=45.46 | totalMs=45.46
2026-05-09 13:26:08.983 | step 1 | route=IT_TicketPost | empId=27862 | query called at=13:26:08.983
2026-05-09 13:26:09.009 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=24.86
2026-05-09 13:26:09.012 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=29.11 | totalMs=29.11
2026-05-09 13:26:09.015 | step 1 | route=IT_TicketPost | empId=27862 | query called at=13:26:09.015
2026-05-09 13:26:09.041 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=23.02
2026-05-09 13:26:09.047 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=31.75 | totalMs=31.75
2026-05-09 13:26:09.048 | step 1 | route=IT_TicketPost | empId=27862 | query called at=13:26:09.048
2026-05-09 13:26:09.050 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.48
2026-05-09 13:26:09.050 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=2.36 | totalMs=2.36
2026-05-09 13:26:09.050 | step 1 | route=IT_TicketPost | empId=27862 | query called at=13:26:09.050
2026-05-09 13:26:09.051 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-05-09 13:26:09.052 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.45 | totalMs=1.45
2026-05-09 13:26:10.907 | step 1 | route=IT_Ticket | empId=27862 | query called at=13:26:10.907
2026-05-09 13:26:10.923 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=15.08
2026-05-09 13:26:10.931 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-05-09 13:26:10.940 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-05-09 13:26:10.948 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-05-09 13:26:10.957 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=8.32
2026-05-09 13:26:10.966 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=8.47
2026-05-09 13:26:10.966 | step 3 | route=IT_Ticket | empId=27862 | apiMs=58.90 | totalMs=58.90
2026-05-09 13:26:10.967 | step 1 | route=IT_Ticket | empId=27862 | query called at=13:26:10.967
2026-05-09 13:26:10.975 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=7.49
2026-05-09 13:26:10.983 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-05-09 13:26:10.992 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=8.24
2026-05-09 13:26:10.992 | step 3 | route=IT_Ticket | empId=27862 | apiMs=25.27 | totalMs=25.27
2026-05-09 13:39:52.489 | step 1 | route=IT_Ticket | empId=406 | query called at=13:39:52.489
2026-05-09 13:39:52.534 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=44.2
2026-05-09 13:39:52.539 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-09 13:39:52.543 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-09 13:39:52.547 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-09 13:39:52.576 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=29.19
2026-05-09 13:39:52.578 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.45
2026-05-09 13:39:52.578 | step 3 | route=IT_Ticket | empId=406 | apiMs=89.25 | totalMs=89.25
2026-05-09 13:39:52.579 | step 1 | route=IT_Ticket | empId=406 | query called at=13:39:52.579
2026-05-09 13:39:52.599 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=20.35
2026-05-09 13:39:52.601 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-09 13:39:52.602 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-09 13:39:52.603 | step 3 | route=IT_Ticket | empId=406 | apiMs=23.84 | totalMs=23.84
2026-05-09 13:39:57.385 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:39:57.385
2026-05-09 13:39:57.570 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=183.95
2026-05-09 13:39:57.573 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=187.88 | totalMs=187.88
2026-05-09 13:39:59.190 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:39:59.190
2026-05-09 13:39:59.222 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=31.2
2026-05-09 13:39:59.225 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=35.56 | totalMs=35.56
2026-05-09 13:40:57.771 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:40:57.771
2026-05-09 13:40:57.782 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-05-09 13:40:57.785 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.97 | totalMs=13.97
2026-05-09 13:40:57.800 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:40:57.800
2026-05-09 13:40:57.828 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=27.4
2026-05-09 13:40:57.830 | step 3 | route=IT_TicketPost | empId=406 | apiMs=29.90 | totalMs=29.90
2026-05-09 13:40:57.830 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:40:57.830
2026-05-09 13:40:57.855 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.77
2026-05-09 13:40:57.855 | step 3 | route=IT_TicketPost | empId=406 | apiMs=24.55 | totalMs=24.55
2026-05-09 13:40:57.855 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:40:57.855
2026-05-09 13:40:57.857 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-09 13:40:57.857 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.62 | totalMs=1.62
2026-05-09 13:40:58.883 | step 1 | route=IT_Ticket | empId=406 | query called at=13:40:58.883
2026-05-09 13:40:58.893 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-05-09 13:40:58.895 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-09 13:40:58.897 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-09 13:40:58.898 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-09 13:40:58.900 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-05-09 13:40:58.902 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.32
2026-05-09 13:40:58.902 | step 3 | route=IT_Ticket | empId=406 | apiMs=18.80 | totalMs=18.80
2026-05-09 13:40:58.902 | step 1 | route=IT_Ticket | empId=406 | query called at=13:40:58.902
2026-05-09 13:40:58.904 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-09 13:40:58.905 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-09 13:40:58.907 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-09 13:40:58.907 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.48 | totalMs=4.48
2026-05-09 13:41:05.737 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:41:05.737
2026-05-09 13:41:05.921 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=182.99
2026-05-09 13:41:05.924 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=187.16 | totalMs=187.16
2026-05-09 13:41:19.917 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:41:19.917
2026-05-09 13:41:19.931 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=13.73
2026-05-09 13:41:19.934 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=17.46 | totalMs=17.46
2026-05-09 13:42:40.994 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:42:40.994
2026-05-09 13:42:41.021 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=26.77
2026-05-09 13:42:41.024 | step 3 | route=IT_TicketPost | empId=406 | apiMs=30.33 | totalMs=30.33
2026-05-09 13:42:41.027 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:42:41.027
2026-05-09 13:42:41.046 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=15.9
2026-05-09 13:42:41.060 | step 3 | route=IT_TicketPost | empId=406 | apiMs=32.96 | totalMs=32.96
2026-05-09 13:42:41.060 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:42:41.060
2026-05-09 13:42:41.063 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.63
2026-05-09 13:42:41.063 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.44 | totalMs=2.44
2026-05-09 13:42:41.063 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:42:41.063
2026-05-09 13:42:41.065 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-09 13:42:41.065 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.70 | totalMs=1.70
2026-05-09 13:42:42.962 | step 1 | route=IT_Ticket | empId=406 | query called at=13:42:42.962
2026-05-09 13:42:42.972 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-05-09 13:42:42.974 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-09 13:42:42.975 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-09 13:42:42.977 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-09 13:42:42.979 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-05-09 13:42:42.980 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.55
2026-05-09 13:42:42.981 | step 3 | route=IT_Ticket | empId=406 | apiMs=19.21 | totalMs=19.21
2026-05-09 13:42:42.981 | step 1 | route=IT_Ticket | empId=406 | query called at=13:42:42.981
2026-05-09 13:42:42.983 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.59
2026-05-09 13:42:42.985 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-09 13:42:42.986 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-05-09 13:42:42.987 | step 3 | route=IT_Ticket | empId=406 | apiMs=5.49 | totalMs=5.49
2026-05-09 13:58:18.181 | step 1 | route=HW_Ticket_Report | empId=21996 | query called at=13:58:18.181
2026-05-09 13:58:18.255 | step 2 | route=HW_Ticket_Report | empId=21996 | query=hw_ticket_report_kpi_proc | queryMs=72.75
2026-05-09 13:58:18.258 | step 3 | route=HW_Ticket_Report | empId=21996 | apiMs=76.76 | totalMs=76.76
2026-05-09 13:58:18.708 | step 4 | route=pageRenderd | empId=21996 | Page=HW TICKET REPORT | page fully loaded at : 13:58:18.708
2026-05-09 13:58:20.897 | step 1 | route=IT_Ticket | empId=21996 | query called at=13:58:20.897
2026-05-09 13:58:20.930 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=32.31
2026-05-09 13:58:20.938 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=4.88
2026-05-09 13:58:20.946 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=5.41
2026-05-09 13:58:20.955 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=5.53
2026-05-09 13:58:20.990 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=35.52
2026-05-09 13:58:21.002 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=11.28
2026-05-09 13:58:21.002 | step 3 | route=IT_Ticket | empId=21996 | apiMs=105.71 | totalMs=105.71
2026-05-09 13:58:21.003 | step 1 | route=IT_Ticket | empId=21996 | query called at=13:58:21.003
2026-05-09 13:58:21.029 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=25.94
2026-05-09 13:58:21.038 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=8.11
2026-05-09 13:58:21.046 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-05-09 13:58:21.047 | step 3 | route=IT_Ticket | empId=21996 | apiMs=43.55 | totalMs=43.55
2026-05-09 13:58:34.801 | step 1 | route=HW_TicketFun | empId= | query called at=13:58:34.801
2026-05-09 13:58:34.825 | step 2 | route=HW_TicketFun | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=22.96
2026-05-09 13:58:34.826 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=24.36 | totalMs=24.36
2026-05-09 13:59:03.971 | step 1 | route=HW_TicketPost | empId=21996 | query called at=13:59:03.971
2026-05-09 13:59:03.993 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=21.12
2026-05-09 13:59:03.997 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=25.58 | totalMs=25.58
2026-05-09 13:59:04.000 | step 1 | route=HW_TicketPost | empId=21996 | query called at=13:59:04.000
2026-05-09 13:59:04.005 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-05-09 13:59:04.005 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=5.15 | totalMs=5.15
2026-05-09 13:59:04.006 | step 1 | route=HW_TicketPost | empId=21996 | query called at=13:59:04.006
2026-05-09 13:59:04.008 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-05-09 13:59:04.008 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=2.45 | totalMs=2.45
2026-05-09 13:59:04.009 | step 1 | route=HW_TicketPost | empId=21996 | query called at=13:59:04.009
2026-05-09 13:59:04.062 | step 2 | route=HW_TicketPost | empId=21996 | query=hw_ticket_save_proc_kpi | queryMs=52.92
2026-05-09 13:59:04.068 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=59.22 | totalMs=59.22
2026-05-09 13:59:06.612 | step 1 | route=IT_Ticket | empId=21996 | query called at=13:59:06.612
2026-05-09 13:59:06.630 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=17.32
2026-05-09 13:59:06.631 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-09 13:59:06.633 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-09 13:59:06.634 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-09 13:59:06.636 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-05-09 13:59:06.637 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=1.24
2026-05-09 13:59:06.638 | step 3 | route=IT_Ticket | empId=21996 | apiMs=25.93 | totalMs=25.93
2026-05-09 13:59:06.638 | step 1 | route=IT_Ticket | empId=21996 | query called at=13:59:06.638
2026-05-09 13:59:06.640 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-09 13:59:06.641 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-09 13:59:06.642 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-09 13:59:06.643 | step 3 | route=IT_Ticket | empId=21996 | apiMs=4.40 | totalMs=4.40
2026-05-09 14:19:55.721 | step 1 | route=Ticket_SPOC_Approve | empId=67584 | query called at=14:19:55.721
2026-05-09 14:19:55.753 | step 2 | route=Ticket_SPOC_Approve | empId=67584 | query=IT_TIcket_SPOCApp_Report | queryMs=31.4
2026-05-09 14:19:55.757 | step 3 | route=Ticket_SPOC_Approve | empId=67584 | apiMs=35.51 | totalMs=35.51
2026-05-09 14:19:56.657 | step 4 | route=pageRenderd | empId=67584 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:19:56.657
2026-05-09 14:20:17.523 | step 1 | route=SPOC_Entry_Save | empId=67584 | query called at=14:20:17.523
2026-05-09 14:20:17.592 | step 2 | route=SPOC_Entry_Save | empId=67584 | query=IT_Ticket_Update_SPOC | queryMs=68.81
2026-05-09 14:20:17.600 | step 3 | route=SPOC_Entry_Save | empId=67584 | apiMs=77.25 | totalMs=77.25
2026-05-09 14:20:17.603 | step 1 | route=SPOC_Entry_Save | empId=67584 | query called at=14:20:17.603
2026-05-09 14:20:17.631 | step 2 | route=SPOC_Entry_Save | empId=67584 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.17
2026-05-09 14:20:17.633 | step 2 | route=SPOC_Entry_Save | empId=67584 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-05-09 14:20:17.634 | step 2 | route=SPOC_Entry_Save | empId=67584 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-09 14:20:17.635 | step 3 | route=SPOC_Entry_Save | empId=67584 | apiMs=31.39 | totalMs=31.39
2026-05-09 14:20:20.746 | step 1 | route=Ticket_SPOC_Approve | empId=67584 | query called at=14:20:20.746
2026-05-09 14:20:20.762 | step 2 | route=Ticket_SPOC_Approve | empId=67584 | query=IT_TIcket_SPOCApp_Report | queryMs=15.08
2026-05-09 14:20:20.762 | step 3 | route=Ticket_SPOC_Approve | empId=67584 | apiMs=16.01 | totalMs=16.01
2026-05-09 14:20:21.381 | step 4 | route=pageRenderd | empId=67584 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:20:21.381
2026-05-09 14:52:02.223 | step 1 | route=IT_Ticket_Report | empId=63457 | query called at=14:52:02.223
2026-05-09 14:52:02.677 | step 2 | route=IT_Ticket_Report | empId=63457 | query=kpi_it_ticket_report_page_proc | queryMs=452.82
2026-05-09 14:52:02.681 | step 3 | route=IT_Ticket_Report | empId=63457 | apiMs=457.23 | totalMs=457.23
2026-05-09 14:52:03.077 | step 4 | route=pageRenderd | empId=63457 | Page=TICKET ENTRY REPORT | page fully loaded at : 14:52:03.077
2026-05-09 14:52:26.354 | step 1 | route=IT_Ticket | empId=63457 | query called at=14:52:26.354
2026-05-09 14:52:26.399 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=44.45
2026-05-09 14:52:26.401 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-05-09 14:52:26.403 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-09 14:52:26.405 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-09 14:52:26.432 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_it_Ticket_Details | queryMs=27.48
2026-05-09 14:52:26.438 | step 2 | route=IT_Ticket | empId=63457 | query=VMS_Comp_login_proc | queryMs=5.47
2026-05-09 14:52:26.439 | step 3 | route=IT_Ticket | empId=63457 | apiMs=84.41 | totalMs=84.41
2026-05-09 14:52:26.439 | step 1 | route=IT_Ticket | empId=63457 | query called at=14:52:26.439
2026-05-09 14:52:26.458 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=18.67
2026-05-09 14:52:26.459 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-09 14:52:26.461 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-09 14:52:26.461 | step 3 | route=IT_Ticket | empId=63457 | apiMs=21.88 | totalMs=21.88
2026-05-09 14:52:37.892 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63457 | query called at=14:52:37.892
2026-05-09 14:52:38.337 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=444.13
2026-05-09 14:52:38.338 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63457 | apiMs=445.24 | totalMs=445.24
2026-05-09 14:52:40.138 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query called at=14:52:40.138
2026-05-09 14:52:40.175 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=35.96
2026-05-09 14:52:40.178 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63457 | apiMs=39.81 | totalMs=39.81
2026-05-09 14:54:40.198 | step 1 | route=IT_TicketPost | empId=63457 | query called at=14:54:40.198
2026-05-09 14:54:40.209 | step 2 | route=IT_TicketPost | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-05-09 14:54:40.210 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=11.10 | totalMs=11.10
2026-05-09 14:54:40.210 | step 1 | route=IT_TicketPost | empId=63457 | query called at=14:54:40.210
2026-05-09 14:54:40.232 | step 2 | route=IT_TicketPost | empId=63457 | query=IT_Ticket_Save_SPOC | queryMs=21.21
2026-05-09 14:54:40.234 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=23.37 | totalMs=23.37
2026-05-09 14:54:40.234 | step 1 | route=IT_TicketPost | empId=63457 | query called at=14:54:40.234
2026-05-09 14:54:40.236 | step 2 | route=IT_TicketPost | empId=63457 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.33
2026-05-09 14:54:40.236 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=2.19 | totalMs=2.19
2026-05-09 14:54:43.115 | step 1 | route=IT_Ticket | empId=63457 | query called at=14:54:43.115
2026-05-09 14:54:43.125 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-05-09 14:54:43.127 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-09 14:54:43.129 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-09 14:54:43.130 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-09 14:54:43.132 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-09 14:54:43.139 | step 2 | route=IT_Ticket | empId=63457 | query=VMS_Comp_login_proc | queryMs=6.31
2026-05-09 14:54:43.139 | step 3 | route=IT_Ticket | empId=63457 | apiMs=24.21 | totalMs=24.21
2026-05-09 14:54:43.139 | step 1 | route=IT_Ticket | empId=63457 | query called at=14:54:43.139
2026-05-09 14:54:43.141 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-09 14:54:43.142 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-09 14:54:43.144 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-09 14:54:43.144 | step 3 | route=IT_Ticket | empId=63457 | apiMs=4.81 | totalMs=4.81
2026-05-09 15:00:56.152 | step 1 | route=IT_Ticket | empId=55253 | query called at=15:00:56.152
2026-05-09 15:00:56.194 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=41.63
2026-05-09 15:00:56.199 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-09 15:00:56.203 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-09 15:00:56.206 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-09 15:00:56.233 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_it_Ticket_Details | queryMs=26.34
2026-05-09 15:00:56.239 | step 2 | route=IT_Ticket | empId=55253 | query=VMS_Comp_login_proc | queryMs=5.37
2026-05-09 15:00:56.239 | step 3 | route=IT_Ticket | empId=55253 | apiMs=87.37 | totalMs=87.37
2026-05-09 15:00:56.240 | step 1 | route=IT_Ticket | empId=55253 | query called at=15:00:56.240
2026-05-09 15:00:56.259 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=18.28
2026-05-09 15:00:56.260 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-09 15:00:56.261 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-09 15:00:56.262 | step 3 | route=IT_Ticket | empId=55253 | apiMs=21.67 | totalMs=21.67
2026-05-09 15:01:08.733 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55253 | query called at=15:01:08.733
2026-05-09 15:01:08.901 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=167.93
2026-05-09 15:01:08.902 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55253 | apiMs=169.15 | totalMs=169.15
2026-05-09 15:01:11.797 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55253 | query called at=15:01:11.797
2026-05-09 15:01:11.813 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=12.43
2026-05-09 15:01:11.816 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55253 | apiMs=19.11 | totalMs=19.11
2026-05-09 15:01:42.804 | step 5 | route=dashboard | empId=gga0923 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-09 15:04:40.541 | step 1 | route=IT_TicketPost | empId=55253 | query called at=15:04:40.541
2026-05-09 15:04:40.552 | step 2 | route=IT_TicketPost | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-05-09 15:04:40.556 | step 3 | route=IT_TicketPost | empId=55253 | apiMs=14.16 | totalMs=14.16
2026-05-09 15:04:40.568 | step 1 | route=IT_TicketPost | empId=55253 | query called at=15:04:40.568
2026-05-09 15:04:40.629 | step 2 | route=IT_TicketPost | empId=55253 | query=IT_Ticket_Save_SPOC | queryMs=60.52
2026-05-09 15:04:40.632 | step 3 | route=IT_TicketPost | empId=55253 | apiMs=63.50 | totalMs=63.50
2026-05-09 15:04:40.632 | step 1 | route=IT_TicketPost | empId=55253 | query called at=15:04:40.632
2026-05-09 15:04:40.634 | step 2 | route=IT_TicketPost | empId=55253 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-05-09 15:04:40.635 | step 3 | route=IT_TicketPost | empId=55253 | apiMs=2.28 | totalMs=2.28
2026-05-09 15:04:42.542 | step 1 | route=IT_Ticket | empId=55253 | query called at=15:04:42.542
2026-05-09 15:04:42.553 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-05-09 15:04:42.555 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-05-09 15:04:42.557 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-09 15:04:42.558 | step 2 | route=IT_Ticket | empId=55253 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-09 15:04:42.587 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_it_Ticket_Details | queryMs=28.36
2026-05-09 15:04:42.593 | step 2 | route=IT_Ticket | empId=55253 | query=VMS_Comp_login_proc | queryMs=6.06
2026-05-09 15:04:42.594 | step 3 | route=IT_Ticket | empId=55253 | apiMs=51.46 | totalMs=51.46
2026-05-09 15:04:42.594 | step 1 | route=IT_Ticket | empId=55253 | query called at=15:04:42.594
2026-05-09 15:04:42.614 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=19.41
2026-05-09 15:04:42.615 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-09 15:04:42.617 | step 2 | route=IT_Ticket | empId=55253 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-09 15:04:42.617 | step 3 | route=IT_Ticket | empId=55253 | apiMs=22.89 | totalMs=22.89
2026-05-09 15:25:54.237 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:25:54.237
2026-05-09 15:25:54.281 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=43.33
2026-05-09 15:25:54.282 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-09 15:25:54.284 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-09 15:25:54.285 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-09 15:25:54.314 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=28.45
2026-05-09 15:25:54.320 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=5.69
2026-05-09 15:25:54.320 | step 3 | route=IT_Ticket | empId=21248 | apiMs=83.79 | totalMs=83.79
2026-05-09 15:25:54.321 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:25:54.321
2026-05-09 15:25:54.340 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=19.11
2026-05-09 15:25:54.342 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-09 15:25:54.343 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-09 15:25:54.343 | step 3 | route=IT_Ticket | empId=21248 | apiMs=22.47 | totalMs=22.47
2026-05-09 15:26:00.682 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=15:26:00.682
2026-05-09 15:26:01.121 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=438.54
2026-05-09 15:26:01.125 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=442.57 | totalMs=442.57
2026-05-09 15:26:10.151 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=15:26:10.151
2026-05-09 15:26:10.461 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=309.25
2026-05-09 15:26:10.464 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=313.35 | totalMs=313.35
2026-05-09 15:26:12.595 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=15:26:12.595
2026-05-09 15:26:12.624 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=28.23
2026-05-09 15:26:12.627 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=32.27 | totalMs=32.27
2026-05-09 15:26:41.115 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:26:41.115
2026-05-09 15:26:41.127 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-05-09 15:26:41.131 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=15.14 | totalMs=15.14
2026-05-09 15:26:41.134 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:26:41.134
2026-05-09 15:26:41.161 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=24.76
2026-05-09 15:26:41.164 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=30.24 | totalMs=30.24
2026-05-09 15:26:41.164 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:26:41.164
2026-05-09 15:26:41.167 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-05-09 15:26:41.167 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.56 | totalMs=2.56
2026-05-09 15:26:43.030 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:26:43.030
2026-05-09 15:26:43.041 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-05-09 15:26:43.043 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-05-09 15:26:43.045 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=2.28
2026-05-09 15:26:43.047 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-09 15:26:43.049 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-05-09 15:26:43.055 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=6.02
2026-05-09 15:26:43.055 | step 3 | route=IT_Ticket | empId=21248 | apiMs=25.49 | totalMs=25.49
2026-05-09 15:26:43.056 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:26:43.056
2026-05-09 15:26:43.058 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-09 15:26:43.059 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-09 15:26:43.061 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-09 15:26:43.061 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.94 | totalMs=4.94
2026-05-09 15:32:21.038 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:32:21.038
2026-05-09 15:32:21.049 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-05-09 15:32:21.054 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-09 15:32:21.058 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-09 15:32:21.062 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-09 15:32:21.064 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-05-09 15:32:21.070 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=6.2
2026-05-09 15:32:21.070 | step 3 | route=IT_Ticket | empId=41332 | apiMs=32.37 | totalMs=32.37
2026-05-09 15:32:21.071 | step 1 | route=IT_Ticket | empId=41332 | query called at=15:32:21.071
2026-05-09 15:32:21.073 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-09 15:32:21.074 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-09 15:32:21.076 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-09 15:32:21.076 | step 3 | route=IT_Ticket | empId=41332 | apiMs=5.15 | totalMs=5.15
2026-05-09 15:32:41.258 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=15:32:41.258
2026-05-09 15:32:41.943 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=683.45
2026-05-09 15:32:41.946 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=687.20 | totalMs=687.20
2026-05-09 15:32:47.158 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=15:32:47.158
2026-05-09 15:32:47.183 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=24.86
2026-05-09 15:32:47.184 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=26.01 | totalMs=26.01
2026-05-09 15:52:38.028 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:52:38.028
2026-05-09 15:52:38.068 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=39.72
2026-05-09 15:52:38.070 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-09 15:52:38.071 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-09 15:52:38.072 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-09 15:52:38.089 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=16.07
2026-05-09 15:52:38.094 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=5.16
2026-05-09 15:52:38.095 | step 3 | route=IT_Ticket | empId=46985 | apiMs=66.96 | totalMs=66.96
2026-05-09 15:52:38.095 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:52:38.095
2026-05-09 15:52:38.113 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=17.1
2026-05-09 15:52:38.114 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-09 15:52:38.115 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-09 15:52:38.115 | step 3 | route=IT_Ticket | empId=46985 | apiMs=20.24 | totalMs=20.24
2026-05-09 15:52:47.016 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=15:52:47.016
2026-05-09 15:52:47.093 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=75.98
2026-05-09 15:52:47.093 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=77.07 | totalMs=77.07
2026-05-09 15:52:49.047 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=15:52:49.047
2026-05-09 15:52:49.160 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=112.1
2026-05-09 15:52:49.163 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=115.72 | totalMs=115.72
2026-05-09 15:53:42.383 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:53:42.383
2026-05-09 15:53:42.394 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-05-09 15:53:42.397 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=13.73 | totalMs=13.73
2026-05-09 15:53:42.399 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:53:42.399
2026-05-09 15:53:42.426 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=23.45
2026-05-09 15:53:42.430 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=30.84 | totalMs=30.84
2026-05-09 15:53:42.431 | step 1 | route=IT_TicketPost | empId=46985 | query called at=15:53:42.431
2026-05-09 15:53:42.433 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.28
2026-05-09 15:53:42.434 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=3.12 | totalMs=3.12
2026-05-09 15:53:42.665 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:53:42.665
2026-05-09 15:53:42.675 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-05-09 15:53:42.677 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-09 15:53:42.678 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-09 15:53:42.679 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-09 15:53:42.681 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-05-09 15:53:42.685 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=4.49
2026-05-09 15:53:42.686 | step 3 | route=IT_Ticket | empId=46985 | apiMs=21.25 | totalMs=21.25
2026-05-09 15:53:42.686 | step 1 | route=IT_Ticket | empId=46985 | query called at=15:53:42.686
2026-05-09 15:53:42.688 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-09 15:53:42.689 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-09 15:53:42.690 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-09 15:53:42.691 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.34 | totalMs=4.34
2026-05-09 16:04:21.989 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:04:21.989
2026-05-09 16:04:22.093 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=102.62
2026-05-09 16:04:22.093 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=103.72 | totalMs=103.72
2026-05-09 16:04:22.829 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:04:22.829
2026-05-09 16:04:30.272 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:04:30.272
2026-05-09 16:04:30.337 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=65.07
2026-05-09 16:04:30.353 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=81.72 | totalMs=81.72
2026-05-09 16:04:30.356 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=16:04:30.356
2026-05-09 16:04:30.360 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-05-09 16:04:30.361 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-05-09 16:04:30.363 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-05-09 16:04:30.363 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=6.63 | totalMs=6.63
2026-05-09 16:04:33.583 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=16:04:33.583
2026-05-09 16:04:33.603 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=19.54
2026-05-09 16:04:33.603 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=20.39 | totalMs=20.39
2026-05-09 16:04:34.196 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:04:34.196
2026-05-09 16:10:53.256 | step 1 | route=IT_Ticket | empId=63457 | query called at=16:10:53.256
2026-05-09 16:10:53.285 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=27.98
2026-05-09 16:10:53.399 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=113.37
2026-05-09 16:10:53.401 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-09 16:10:53.402 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-09 16:10:53.418 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_it_Ticket_Details | queryMs=15.29
2026-05-09 16:10:53.422 | step 2 | route=IT_Ticket | empId=63457 | query=VMS_Comp_login_proc | queryMs=3.23
2026-05-09 16:10:53.422 | step 3 | route=IT_Ticket | empId=63457 | apiMs=165.65 | totalMs=165.65
2026-05-09 16:10:53.423 | step 1 | route=IT_Ticket | empId=63457 | query called at=16:10:53.423
2026-05-09 16:10:53.433 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=10.09
2026-05-09 16:10:53.435 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-09 16:10:53.436 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-09 16:10:53.436 | step 3 | route=IT_Ticket | empId=63457 | apiMs=13.63 | totalMs=13.63
2026-05-09 16:11:58.437 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63457 | query called at=16:11:58.437
2026-05-09 16:11:58.771 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=332.57
2026-05-09 16:11:58.774 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63457 | apiMs=336.41 | totalMs=336.41
2026-05-09 16:12:10.969 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query called at=16:12:10.969
2026-05-09 16:12:11.107 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=136.86
2026-05-09 16:12:11.110 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63457 | apiMs=141.23 | totalMs=141.23
2026-05-09 16:15:12.242 | step 1 | route=IT_TicketPost | empId=63457 | query called at=16:15:12.242
2026-05-09 16:15:12.253 | step 2 | route=IT_TicketPost | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-05-09 16:15:12.253 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=11.53 | totalMs=11.53
2026-05-09 16:15:12.254 | step 1 | route=IT_TicketPost | empId=63457 | query called at=16:15:12.254
2026-05-09 16:15:12.279 | step 2 | route=IT_TicketPost | empId=63457 | query=IT_Ticket_Save_SPOC | queryMs=24.69
2026-05-09 16:15:12.281 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=27.26 | totalMs=27.26
2026-05-09 16:15:12.281 | step 1 | route=IT_TicketPost | empId=63457 | query called at=16:15:12.281
2026-05-09 16:15:12.284 | step 2 | route=IT_TicketPost | empId=63457 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.14
2026-05-09 16:15:12.284 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=2.90 | totalMs=2.90
2026-05-09 16:15:13.850 | step 1 | route=IT_Ticket | empId=63457 | query called at=16:15:13.850
2026-05-09 16:15:13.861 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-05-09 16:15:13.863 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-09 16:15:13.865 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-09 16:15:13.866 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-09 16:15:13.894 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_it_Ticket_Details | queryMs=27.1
2026-05-09 16:15:13.895 | step 2 | route=IT_Ticket | empId=63457 | query=VMS_Comp_login_proc | queryMs=1.21
2026-05-09 16:15:13.895 | step 3 | route=IT_Ticket | empId=63457 | apiMs=45.37 | totalMs=45.37
2026-05-09 16:15:13.896 | step 1 | route=IT_Ticket | empId=63457 | query called at=16:15:13.896
2026-05-09 16:15:13.898 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-09 16:15:13.899 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-09 16:15:13.900 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-09 16:15:13.901 | step 3 | route=IT_Ticket | empId=63457 | apiMs=4.80 | totalMs=4.80
2026-05-09 16:29:31.820 | step 1 | route=Ticket_SPOC_Approve | empId=13842 | query called at=16:29:31.820
2026-05-09 16:29:31.940 | step 2 | route=Ticket_SPOC_Approve | empId=13842 | query=IT_TIcket_SPOCApp_Report | queryMs=119.5
2026-05-09 16:29:31.941 | step 3 | route=Ticket_SPOC_Approve | empId=13842 | apiMs=120.59 | totalMs=120.59
2026-05-09 16:29:32.482 | step 4 | route=pageRenderd | empId=13842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:29:32.482
2026-05-09 16:29:38.920 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=16:29:38.920
2026-05-09 16:29:39.011 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=90.29
2026-05-09 16:29:39.017 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=1.26
2026-05-09 16:29:39.038 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=16.52
2026-05-09 16:29:39.043 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=1.48
2026-05-09 16:29:39.045 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=124.62 | totalMs=124.62
2026-05-09 16:29:39.045 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=16:29:39.045
2026-05-09 16:29:39.047 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-05-09 16:29:39.048 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-05-09 16:29:39.049 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-09 16:29:39.050 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=4.59 | totalMs=4.59
2026-05-09 16:29:40.164 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=16:29:40.164
2026-05-09 16:29:40.166 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-05-09 16:29:40.168 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-09 16:29:40.169 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-09 16:29:40.169 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=5.03 | totalMs=5.03
2026-05-09 16:29:40.839 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=16:29:40.839
2026-05-09 16:29:40.842 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.77
2026-05-09 16:29:40.843 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-05-09 16:29:40.845 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-05-09 16:29:40.845 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=5.70 | totalMs=5.70
2026-05-09 16:29:41.545 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=16:29:41.545
2026-05-09 16:29:41.546 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-05-09 16:29:41.548 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-09 16:29:41.549 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-05-09 16:29:41.549 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=4.87 | totalMs=4.87
2026-05-09 16:29:42.659 | step 1 | route=Ticket_SPOC_Approve | empId=13842 | query called at=16:29:42.659
2026-05-09 16:29:42.675 | step 2 | route=Ticket_SPOC_Approve | empId=13842 | query=IT_TIcket_SPOCApp_Report | queryMs=15.99
2026-05-09 16:29:42.676 | step 3 | route=Ticket_SPOC_Approve | empId=13842 | apiMs=16.92 | totalMs=16.92
2026-05-09 16:29:43.110 | step 4 | route=pageRenderd | empId=13842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:29:43.110
2026-05-09 17:03:51.806 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63457 | query called at=17:03:51.806
2026-05-09 17:03:51.949 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=141.62
2026-05-09 17:03:51.949 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63457 | apiMs=142.72 | totalMs=142.72
2026-05-09 17:03:53.867 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query called at=17:03:53.867
2026-05-09 17:03:53.931 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=63.61
2026-05-09 17:03:53.935 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63457 | apiMs=67.89 | totalMs=67.89
2026-05-09 17:04:13.833 | step 1 | route=IT_TicketPost | empId=63457 | query called at=17:04:13.833
2026-05-09 17:04:13.844 | step 2 | route=IT_TicketPost | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-05-09 17:04:13.847 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=13.43 | totalMs=13.43
2026-05-09 17:04:13.850 | step 1 | route=IT_TicketPost | empId=63457 | query called at=17:04:13.850
2026-05-09 17:04:13.944 | step 2 | route=IT_TicketPost | empId=63457 | query=IT_Ticket_Save_SPOC | queryMs=90.93
2026-05-09 17:04:13.947 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=97.33 | totalMs=97.33
2026-05-09 17:04:13.948 | step 1 | route=IT_TicketPost | empId=63457 | query called at=17:04:13.948
2026-05-09 17:04:13.964 | step 2 | route=IT_TicketPost | empId=63457 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=16.35
2026-05-09 17:04:13.965 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=17.26 | totalMs=17.26
2026-05-09 17:04:13.965 | step 1 | route=IT_TicketPost | empId=63457 | query called at=17:04:13.965
2026-05-09 17:04:13.967 | step 2 | route=IT_TicketPost | empId=63457 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-05-09 17:04:13.967 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=1.92 | totalMs=1.92
2026-05-09 17:04:15.315 | step 1 | route=IT_Ticket | empId=63457 | query called at=17:04:15.315
2026-05-09 17:04:15.325 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-05-09 17:04:15.335 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=6.77
2026-05-09 17:04:15.343 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=5.52
2026-05-09 17:04:15.352 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=8.19
2026-05-09 17:04:15.455 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_it_Ticket_Details | queryMs=102.98
2026-05-09 17:04:15.473 | step 2 | route=IT_Ticket | empId=63457 | query=VMS_Comp_login_proc | queryMs=16.77
2026-05-09 17:04:15.473 | step 3 | route=IT_Ticket | empId=63457 | apiMs=158.08 | totalMs=158.08
2026-05-09 17:04:15.473 | step 1 | route=IT_Ticket | empId=63457 | query called at=17:04:15.473
2026-05-09 17:04:15.513 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=39.43
2026-05-09 17:04:15.517 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=3.4
2026-05-09 17:04:15.518 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-09 17:04:15.519 | step 3 | route=IT_Ticket | empId=63457 | apiMs=45.33 | totalMs=45.33
2026-05-09 17:09:20.339 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:09:20.339
2026-05-09 17:09:20.349 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-05-09 17:09:20.351 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-09 17:09:20.352 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-09 17:09:20.353 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-09 17:09:20.355 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-05-09 17:09:20.359 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=3.61
2026-05-09 17:09:20.359 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.37 | totalMs=20.37
2026-05-09 17:09:20.360 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:09:20.360
2026-05-09 17:09:20.361 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-09 17:09:20.362 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-09 17:09:20.363 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-09 17:09:20.364 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.18 | totalMs=4.18
2026-05-09 17:09:43.791 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=17:09:43.791
2026-05-09 17:09:43.836 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=44.47
2026-05-09 17:09:43.840 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=48.50 | totalMs=48.50
2026-05-09 17:09:47.951 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=17:09:47.951
2026-05-09 17:09:47.981 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=28.81
2026-05-09 17:09:47.984 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=32.86 | totalMs=32.86
2026-05-09 17:09:58.533 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:09:58.533
2026-05-09 17:09:58.544 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-05-09 17:09:58.548 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.24 | totalMs=14.24
2026-05-09 17:09:58.551 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:09:58.551
2026-05-09 17:09:58.633 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=79.93
2026-05-09 17:09:58.637 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=86.21 | totalMs=86.21
2026-05-09 17:09:58.637 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:09:58.637
2026-05-09 17:09:58.653 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.86
2026-05-09 17:09:58.653 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.79 | totalMs=15.79
2026-05-09 17:09:58.654 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:09:58.654
2026-05-09 17:09:58.655 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.82
2026-05-09 17:09:58.655 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.50 | totalMs=1.50
2026-05-09 17:10:03.504 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:10:03.504
2026-05-09 17:10:03.514 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-05-09 17:10:03.519 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-09 17:10:03.523 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-09 17:10:03.524 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-09 17:10:03.526 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-09 17:10:03.530 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=4.33
2026-05-09 17:10:03.531 | step 3 | route=IT_Ticket | empId=51415 | apiMs=26.88 | totalMs=26.88
2026-05-09 17:10:03.531 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:10:03.531
2026-05-09 17:10:03.533 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-09 17:10:03.534 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-09 17:10:03.535 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-09 17:10:03.536 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.54 | totalMs=4.54
2026-05-09 17:10:24.671 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:10:24.671
2026-05-09 17:10:24.739 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=67.09
2026-05-09 17:10:24.740 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=68.22 | totalMs=68.22
2026-05-09 17:10:25.254 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:10:25.254
2026-05-09 17:10:29.984 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:10:29.984
2026-05-09 17:10:30.040 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=56.17
2026-05-09 17:10:30.045 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=61.41 | totalMs=61.41
2026-05-09 17:10:30.048 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:10:30.048
2026-05-09 17:10:30.052 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-05-09 17:10:30.054 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-09 17:10:30.055 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-05-09 17:10:30.055 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.31 | totalMs=7.31
2026-05-09 17:10:33.369 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:10:33.369
2026-05-09 17:10:33.394 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=24.27
2026-05-09 17:10:33.394 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=25.35 | totalMs=25.35
2026-05-09 17:10:33.925 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:10:33.925
2026-05-09 17:10:52.748 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:10:52.748
2026-05-09 17:10:52.759 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=10.63
2026-05-09 17:10:52.760 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-09 17:10:52.762 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-09 17:10:52.763 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-09 17:10:52.765 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-09 17:10:52.766 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=1.35
2026-05-09 17:10:52.767 | step 3 | route=IT_Ticket | empId=68413 | apiMs=19.08 | totalMs=19.08
2026-05-09 17:10:52.767 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:10:52.767
2026-05-09 17:10:52.769 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-09 17:10:52.771 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-09 17:10:52.772 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-09 17:10:52.773 | step 3 | route=IT_Ticket | empId=68413 | apiMs=5.29 | totalMs=5.29
2026-05-09 17:11:00.309 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68413 | query called at=17:11:00.309
2026-05-09 17:11:00.343 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=33.32
2026-05-09 17:11:00.347 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68413 | apiMs=37.43 | totalMs=37.43
2026-05-09 17:11:02.153 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query called at=17:11:02.153
2026-05-09 17:11:02.166 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=11.96
2026-05-09 17:11:02.169 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68413 | apiMs=16.15 | totalMs=16.15
2026-05-09 17:11:54.207 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:11:54.207
2026-05-09 17:11:54.222 | step 2 | route=IT_TicketPost | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=14.2
2026-05-09 17:11:54.225 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=18.46 | totalMs=18.46
2026-05-09 17:11:54.229 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:11:54.229
2026-05-09 17:11:54.302 | step 2 | route=IT_TicketPost | empId=68413 | query=IT_Ticket_Save_SPOC | queryMs=70.19
2026-05-09 17:11:54.314 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=85.88 | totalMs=85.88
2026-05-09 17:11:54.315 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:11:54.315
2026-05-09 17:11:54.324 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.33
2026-05-09 17:11:54.324 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=9.21 | totalMs=9.21
2026-05-09 17:11:54.325 | step 1 | route=IT_TicketPost | empId=68413 | query called at=17:11:54.325
2026-05-09 17:11:54.332 | step 2 | route=IT_TicketPost | empId=68413 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.11
2026-05-09 17:11:54.333 | step 3 | route=IT_TicketPost | empId=68413 | apiMs=7.95 | totalMs=7.95
2026-05-09 17:11:54.565 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:11:54.565
2026-05-09 17:11:54.580 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=14.37
2026-05-09 17:11:54.589 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-05-09 17:11:54.597 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-05-09 17:11:54.606 | step 2 | route=IT_Ticket | empId=68413 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-05-09 17:11:54.614 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_it_Ticket_Details | queryMs=8.28
2026-05-09 17:11:54.623 | step 2 | route=IT_Ticket | empId=68413 | query=VMS_Comp_login_proc | queryMs=8.45
2026-05-09 17:11:54.624 | step 3 | route=IT_Ticket | empId=68413 | apiMs=58.27 | totalMs=58.27
2026-05-09 17:11:54.624 | step 1 | route=IT_Ticket | empId=68413 | query called at=17:11:54.624
2026-05-09 17:11:54.632 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=7.58
2026-05-09 17:11:54.641 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-05-09 17:11:54.649 | step 2 | route=IT_Ticket | empId=68413 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-05-09 17:11:54.649 | step 3 | route=IT_Ticket | empId=68413 | apiMs=25.26 | totalMs=25.26
2026-05-09 17:12:34.869 | step 1 | route=Ticket_SPOC_Approve | empId=68813 | query called at=17:12:34.869
2026-05-09 17:12:34.903 | step 2 | route=Ticket_SPOC_Approve | empId=68813 | query=IT_TIcket_SPOCApp_Report | queryMs=32.89
2026-05-09 17:12:34.903 | step 3 | route=Ticket_SPOC_Approve | empId=68813 | apiMs=34.15 | totalMs=34.15
2026-05-09 17:12:35.471 | step 4 | route=pageRenderd | empId=68813 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:12:35.471
2026-05-09 17:28:47.116 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=17:28:47.116
2026-05-09 17:28:47.176 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=59.99
2026-05-09 17:28:47.180 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=64.14 | totalMs=64.14
2026-05-09 17:28:49.755 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:28:49.755
2026-05-09 17:29:07.128 | step 1 | route=SPOC_Entry_Save | empId=49680 | query called at=17:29:07.128
2026-05-09 17:29:07.187 | step 2 | route=SPOC_Entry_Save | empId=49680 | query=IT_Ticket_Update_SPOC | queryMs=58.57
2026-05-09 17:29:07.193 | step 3 | route=SPOC_Entry_Save | empId=49680 | apiMs=64.46 | totalMs=64.46
2026-05-09 17:29:07.196 | step 1 | route=SPOC_Entry_Save | empId=49680 | query called at=17:29:07.196
2026-05-09 17:29:07.200 | step 2 | route=SPOC_Entry_Save | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-05-09 17:29:07.202 | step 2 | route=SPOC_Entry_Save | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-09 17:29:07.203 | step 2 | route=SPOC_Entry_Save | empId=49680 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-09 17:29:07.203 | step 3 | route=SPOC_Entry_Save | empId=49680 | apiMs=7.72 | totalMs=7.72
2026-05-09 17:29:07.429 | step 1 | route=Ticket_SPOC_Approve | empId=49680 | query called at=17:29:07.429
2026-05-09 17:29:07.444 | step 2 | route=Ticket_SPOC_Approve | empId=49680 | query=IT_TIcket_SPOCApp_Report | queryMs=14.84
2026-05-09 17:29:07.445 | step 3 | route=Ticket_SPOC_Approve | empId=49680 | apiMs=15.72 | totalMs=15.72
2026-05-09 17:29:07.779 | step 4 | route=pageRenderd | empId=49680 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:29:07.779
2026-05-09 17:29:48.971 | step 1 | route=DesignTicketReport | empId=49680 | query called at=17:29:48.971
2026-05-09 17:29:49.362 | step 2 | route=DesignTicketReport | empId=49680 | query=DesignTicket_Report_proc | queryMs=390.76
2026-05-09 17:29:49.366 | step 3 | route=DesignTicketReport | empId=49680 | apiMs=395.25 | totalMs=395.25
2026-05-09 17:29:49.937 | step 4 | route=pageRenderd | empId=49680 | Page=DESIGNER TICKET REPORT | page fully loaded at : 17:29:49.937
2026-05-09 17:30:04.498 | step 1 | route=DesignTicketReport | empId=49680 | query called at=17:30:04.498
2026-05-09 17:30:04.509 | step 2 | route=DesignTicketReport | empId=49680 | query=DesignTicket_Report_proc | queryMs=10.66
2026-05-09 17:30:04.512 | step 3 | route=DesignTicketReport | empId=49680 | apiMs=14.72 | totalMs=14.72
2026-05-09 17:30:04.873 | step 4 | route=pageRenderd | empId=49680 | Page=DESIGNER TICKET REPORT | page fully loaded at : 17:30:04.873
2026-05-09 17:30:06.073 | step 1 | route=DesignTicketReport | empId=49680 | query called at=17:30:06.073
2026-05-09 17:30:06.084 | step 2 | route=DesignTicketReport | empId=49680 | query=DesignTicket_Report_proc | queryMs=9.99
2026-05-09 17:30:06.087 | step 3 | route=DesignTicketReport | empId=49680 | apiMs=13.89 | totalMs=13.89
2026-05-09 17:30:06.427 | step 4 | route=pageRenderd | empId=49680 | Page=DESIGNER TICKET REPORT | page fully loaded at : 17:30:06.427
2026-05-09 18:03:57.408 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:03:57.408
2026-05-09 18:03:57.445 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=36.29
2026-05-09 18:03:57.446 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-09 18:03:57.447 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-09 18:03:57.449 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-09 18:03:57.502 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=52.94
2026-05-09 18:03:57.506 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=3.41
2026-05-09 18:03:57.506 | step 3 | route=IT_Ticket | empId=57185 | apiMs=98.34 | totalMs=98.34
2026-05-09 18:03:57.507 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:03:57.507
2026-05-09 18:03:57.517 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=10.08
2026-05-09 18:03:57.518 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-09 18:03:57.519 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-09 18:03:57.520 | step 3 | route=IT_Ticket | empId=57185 | apiMs=13.06 | totalMs=13.06
2026-05-09 18:04:06.590 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=18:04:06.590
2026-05-09 18:04:06.909 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=318.75
2026-05-09 18:04:06.910 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=319.77 | totalMs=319.77
2026-05-09 18:04:08.495 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=18:04:08.495
2026-05-09 18:04:08.508 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=12.36
2026-05-09 18:04:08.512 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=16.54 | totalMs=16.54
2026-05-09 18:04:40.027 | step 1 | route=IT_TicketPost | empId=57185 | query called at=18:04:40.027
2026-05-09 18:04:40.038 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.88
2026-05-09 18:04:40.042 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=15.08 | totalMs=15.08
2026-05-09 18:04:40.045 | step 1 | route=IT_TicketPost | empId=57185 | query called at=18:04:40.045
2026-05-09 18:04:40.126 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=78.13
2026-05-09 18:04:40.128 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=83.11 | totalMs=83.11
2026-05-09 18:04:40.128 | step 1 | route=IT_TicketPost | empId=57185 | query called at=18:04:40.128
2026-05-09 18:04:40.156 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.58
2026-05-09 18:04:40.157 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=28.41 | totalMs=28.41
2026-05-09 18:04:40.675 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:04:40.675
2026-05-09 18:04:40.686 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-05-09 18:04:40.688 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-09 18:04:40.690 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-09 18:04:40.691 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-09 18:04:40.694 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.73
2026-05-09 18:04:40.699 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=5.41
2026-05-09 18:04:40.700 | step 3 | route=IT_Ticket | empId=57185 | apiMs=24.67 | totalMs=24.67
2026-05-09 18:04:40.700 | step 1 | route=IT_Ticket | empId=57185 | query called at=18:04:40.700
2026-05-09 18:04:40.702 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-05-09 18:04:40.703 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-09 18:04:40.705 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-09 18:04:40.705 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.66 | totalMs=4.66
2026-05-09 18:04:57.440 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=18:04:57.440
2026-05-09 18:04:57.498 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=57.78
2026-05-09 18:04:57.502 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=61.70 | totalMs=61.70
2026-05-09 18:04:58.401 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:04:58.401
2026-05-09 18:05:03.294 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=18:05:03.294
2026-05-09 18:05:03.350 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=55.33
2026-05-09 18:05:03.355 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=60.83 | totalMs=60.83
2026-05-09 18:05:03.358 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=18:05:03.358
2026-05-09 18:05:03.362 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-09 18:05:03.364 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-09 18:05:03.365 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-09 18:05:03.365 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=7.61 | totalMs=7.61
2026-05-09 18:05:03.622 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=18:05:03.622
2026-05-09 18:05:03.647 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=24.04
2026-05-09 18:05:03.647 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=24.89 | totalMs=24.89
2026-05-09 18:05:04.418 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:04.418
2026-05-09 18:27:23.732 | step 1 | route=IT_Ticket_Report | empId=48046 | query called at=18:27:23.732
2026-05-09 18:27:23.854 | step 2 | route=IT_Ticket_Report | empId=48046 | query=kpi_it_ticket_report_page_proc | queryMs=121.82
2026-05-09 18:27:23.858 | step 3 | route=IT_Ticket_Report | empId=48046 | apiMs=125.84 | totalMs=125.84
2026-05-09 18:27:24.843 | step 4 | route=pageRenderd | empId=48046 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:27:24.843
2026-05-09 18:27:27.294 | step 1 | route=IT_Ticket | empId=48046 | query called at=18:27:27.294
2026-05-09 18:27:27.346 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=51.71
2026-05-09 18:27:27.351 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-09 18:27:27.355 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-09 18:27:27.360 | step 2 | route=IT_Ticket | empId=48046 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-09 18:27:27.410 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_it_Ticket_Details | queryMs=49.78
2026-05-09 18:27:27.415 | step 2 | route=IT_Ticket | empId=48046 | query=VMS_Comp_login_proc | queryMs=5.3
2026-05-09 18:27:27.416 | step 3 | route=IT_Ticket | empId=48046 | apiMs=121.62 | totalMs=121.62
2026-05-09 18:27:27.416 | step 1 | route=IT_Ticket | empId=48046 | query called at=18:27:27.416
2026-05-09 18:27:27.436 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=19
2026-05-09 18:27:27.437 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-09 18:27:27.438 | step 2 | route=IT_Ticket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-09 18:27:27.439 | step 3 | route=IT_Ticket | empId=48046 | apiMs=22.67 | totalMs=22.67
2026-05-09 18:27:31.518 | step 1 | route=HW_Ticket_Report | empId=48046 | query called at=18:27:31.518
2026-05-09 18:27:31.753 | step 2 | route=HW_Ticket_Report | empId=48046 | query=hw_ticket_report_kpi_proc | queryMs=234.27
2026-05-09 18:27:31.753 | step 3 | route=HW_Ticket_Report | empId=48046 | apiMs=235.27 | totalMs=235.27
2026-05-09 18:27:32.208 | step 4 | route=pageRenderd | empId=48046 | Page=HW TICKET REPORT | page fully loaded at : 18:27:32.208
2026-05-09 18:27:33.876 | step 1 | route=DesignerTicket | empId=48046 | query called at=18:27:33.876
2026-05-09 18:27:33.886 | step 2 | route=DesignerTicket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=9.87
2026-05-09 18:27:33.890 | step 3 | route=DesignerTicket | empId=48046 | apiMs=13.85 | totalMs=13.85
2026-05-09 18:27:33.893 | step 1 | route=DesignerTicket | empId=48046 | query called at=18:27:33.893
2026-05-09 18:27:33.897 | step 2 | route=DesignerTicket | empId=48046 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-09 18:27:33.897 | step 3 | route=DesignerTicket | empId=48046 | apiMs=4.30 | totalMs=4.30
2026-05-09 18:27:33.898 | step 1 | route=DesignerTicket | empId=48046 | query called at=18:27:33.898
2026-05-09 18:27:33.919 | step 2 | route=DesignerTicket | empId=48046 | query=Desginer_Typeof_Works_Master_Proc | queryMs=20.65
2026-05-09 18:27:33.919 | step 3 | route=DesignerTicket | empId=48046 | apiMs=21.31 | totalMs=21.31
2026-05-09 18:52:13.037 | step 5 | route=dashboard | empId=AGL2426 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-10 21:19:29.983 | step 5 | route=dashboard | empId=GGA0965 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-10 21:20:02.067 | step 5 | route=dashboard | empId=GGA0965 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-10 21:20:09.809 | step 5 | route=dashboard | empId=GGA0965 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-11 09:05:33.599 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:05:33.599
2026-05-11 09:05:33.642 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=42.57
2026-05-11 09:05:33.647 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-11 09:05:33.651 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-11 09:05:33.679 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=25.01
2026-05-11 09:05:33.745 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=65.73
2026-05-11 09:05:33.752 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=6.15
2026-05-11 09:05:33.752 | step 3 | route=IT_Ticket | empId=57442 | apiMs=152.90 | totalMs=152.90
2026-05-11 09:05:33.753 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:05:33.753
2026-05-11 09:05:33.787 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=34.14
2026-05-11 09:05:33.803 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=15.28
2026-05-11 09:05:33.820 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=16.63
2026-05-11 09:05:33.820 | step 3 | route=IT_Ticket | empId=57442 | apiMs=67.33 | totalMs=67.33
2026-05-11 09:05:43.329 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:05:43.329
2026-05-11 09:05:43.612 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=282.32
2026-05-11 09:05:43.615 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=285.92 | totalMs=285.92
2026-05-11 09:05:45.765 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:05:45.765
2026-05-11 09:05:45.813 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=47.05
2026-05-11 09:05:45.816 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=50.95 | totalMs=50.95
2026-05-11 09:06:26.851 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:06:26.851
2026-05-11 09:06:26.860 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.07
2026-05-11 09:06:26.861 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=9.87 | totalMs=9.87
2026-05-11 09:06:26.861 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:06:26.861
2026-05-11 09:06:26.937 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=75.24
2026-05-11 09:06:26.941 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=79.83 | totalMs=79.83
2026-05-11 09:06:26.941 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:06:26.941
2026-05-11 09:06:26.943 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-05-11 09:06:26.943 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.15 | totalMs=2.15
2026-05-11 09:06:28.751 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:06:28.751
2026-05-11 09:06:28.761 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-05-11 09:06:28.763 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-11 09:06:28.764 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-11 09:06:28.766 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-11 09:06:28.767 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-11 09:06:28.769 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=1.55
2026-05-11 09:06:28.770 | step 3 | route=IT_Ticket | empId=57442 | apiMs=18.97 | totalMs=18.97
2026-05-11 09:06:28.770 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:06:28.770
2026-05-11 09:06:28.772 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-11 09:06:28.773 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-11 09:06:28.774 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-11 09:06:28.775 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.51 | totalMs=4.51
2026-05-11 09:07:00.335 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:07:00.335
2026-05-11 09:07:00.603 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=267.36
2026-05-11 09:07:00.606 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=271.37 | totalMs=271.37
2026-05-11 09:07:03.996 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:07:03.996
2026-05-11 09:07:04.007 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-05-11 09:07:04.011 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=15.74 | totalMs=15.74
2026-05-11 09:08:13.212 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:08:13.212
2026-05-11 09:08:13.222 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-05-11 09:08:13.223 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=11.01 | totalMs=11.01
2026-05-11 09:08:13.224 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:08:13.224
2026-05-11 09:08:13.236 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=12.18
2026-05-11 09:08:13.238 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.37 | totalMs=14.37
2026-05-11 09:08:13.238 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:08:13.238
2026-05-11 09:08:13.240 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-05-11 09:08:13.241 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.45 | totalMs=2.45
2026-05-11 09:08:15.967 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:08:15.967
2026-05-11 09:08:15.978 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-05-11 09:08:15.982 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-11 09:08:15.986 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-11 09:08:15.988 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-11 09:08:15.989 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-11 09:08:15.995 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.7
2026-05-11 09:08:15.996 | step 3 | route=IT_Ticket | empId=57442 | apiMs=28.24 | totalMs=28.24
2026-05-11 09:08:15.996 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:08:15.996
2026-05-11 09:08:15.998 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-11 09:08:15.999 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 09:08:16.001 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-11 09:08:16.001 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.77 | totalMs=4.77
2026-05-11 09:14:44.913 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=09:14:44.913
2026-05-11 09:14:45.085 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=171.62
2026-05-11 09:14:45.086 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=172.73 | totalMs=172.73
2026-05-11 09:14:45.611 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:14:45.611
2026-05-11 09:21:27.423 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:21:27.423
2026-05-11 09:21:27.444 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=20.15
2026-05-11 09:21:27.444 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=21.20 | totalMs=21.20
2026-05-11 09:21:27.915 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:27.915
2026-05-11 09:21:32.110 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:21:32.110
2026-05-11 09:21:32.213 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=102.44
2026-05-11 09:21:32.215 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=105.20 | totalMs=105.20
2026-05-11 09:21:32.215 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:21:32.215
2026-05-11 09:21:32.217 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-05-11 09:21:32.219 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-11 09:21:32.220 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-11 09:21:32.221 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=5.46 | totalMs=5.46
2026-05-11 09:21:34.997 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:21:34.997
2026-05-11 09:21:35.018 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=20.25
2026-05-11 09:21:35.021 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=23.80 | totalMs=23.80
2026-05-11 09:21:35.482 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:35.482
2026-05-11 09:21:40.035 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:21:40.035
2026-05-11 09:21:40.438 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=401.89
2026-05-11 09:21:40.713 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=677.70 | totalMs=677.70
2026-05-11 09:21:40.717 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=09:21:40.717
2026-05-11 09:21:40.722 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-05-11 09:21:40.726 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-05-11 09:21:40.727 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-11 09:21:40.728 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=10.76 | totalMs=10.76
2026-05-11 09:21:43.347 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=09:21:43.347
2026-05-11 09:21:43.380 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=32.13
2026-05-11 09:21:43.383 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=35.67 | totalMs=35.67
2026-05-11 09:21:43.925 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:21:43.925
2026-05-11 09:34:01.987 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:34:01.987
2026-05-11 09:34:02.939 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=951.21
2026-05-11 09:34:02.941 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-11 09:34:02.942 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-11 09:34:02.943 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-05-11 09:34:06.337 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=3393.09
2026-05-11 09:34:06.348 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=10.63
2026-05-11 09:34:06.348 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4,360.93 | totalMs=4,360.93
2026-05-11 09:34:06.349 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:34:06.349
2026-05-11 09:34:09.736 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=3386.84
2026-05-11 09:34:09.745 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.92
2026-05-11 09:34:09.753 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-05-11 09:34:09.754 | step 3 | route=IT_Ticket | empId=41073 | apiMs=3,404.87 | totalMs=3,404.87
2026-05-11 09:34:10.293 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:34:10.293
2026-05-11 09:34:10.309 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=15.54
2026-05-11 09:34:10.318 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=8.87
2026-05-11 09:34:10.327 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-05-11 09:34:10.335 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-05-11 09:34:10.344 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=8.68
2026-05-11 09:34:10.360 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=15.57
2026-05-11 09:34:10.361 | step 3 | route=IT_Ticket | empId=41073 | apiMs=67.96 | totalMs=67.96
2026-05-11 09:34:10.361 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:34:10.361
2026-05-11 09:34:10.369 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.55
2026-05-11 09:34:10.377 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.31
2026-05-11 09:34:10.386 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.3
2026-05-11 09:34:10.386 | step 3 | route=IT_Ticket | empId=41073 | apiMs=25.46 | totalMs=25.46
2026-05-11 09:34:27.039 | step 1 | route=HW_TicketFun | empId= | query called at=09:34:27.039
2026-05-11 09:34:28.364 | step 2 | route=HW_TicketFun | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1325.06
2026-05-11 09:34:28.365 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=1,326.26 | totalMs=1,326.26
2026-05-11 09:34:28.831 | step 1 | route=HW_TicketFun | empId= | query called at=09:34:28.831
2026-05-11 09:34:29.860 | step 2 | route=HW_TicketFun | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1025.82
2026-05-11 09:34:29.864 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=1,032.57 | totalMs=1,032.57
2026-05-11 09:35:49.944 | step 1 | route=HW_TicketPost | empId=41073 | query called at=09:35:49.944
2026-05-11 09:35:49.974 | step 2 | route=HW_TicketPost | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=29.18
2026-05-11 09:35:49.977 | step 3 | route=HW_TicketPost | empId=41073 | apiMs=33.12 | totalMs=33.12
2026-05-11 09:35:49.980 | step 1 | route=HW_TicketPost | empId=41073 | query called at=09:35:49.980
2026-05-11 09:35:49.985 | step 2 | route=HW_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.82
2026-05-11 09:35:49.985 | step 3 | route=HW_TicketPost | empId=41073 | apiMs=4.82 | totalMs=4.82
2026-05-11 09:35:49.986 | step 1 | route=HW_TicketPost | empId=41073 | query called at=09:35:49.986
2026-05-11 09:35:49.988 | step 2 | route=HW_TicketPost | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-05-11 09:35:49.988 | step 3 | route=HW_TicketPost | empId=41073 | apiMs=2.38 | totalMs=2.38
2026-05-11 09:35:49.988 | step 1 | route=HW_TicketPost | empId=41073 | query called at=09:35:49.988
2026-05-11 09:35:53.450 | step 2 | route=HW_TicketPost | empId=41073 | query=hw_ticket_save_proc_kpi | queryMs=3460.78
2026-05-11 09:35:53.471 | step 3 | route=HW_TicketPost | empId=41073 | apiMs=3,482.82 | totalMs=3,482.82
2026-05-11 09:35:53.711 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:35:53.711
2026-05-11 09:35:53.724 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.44
2026-05-11 09:35:53.728 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-05-11 09:35:53.730 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-11 09:35:53.731 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-11 09:35:53.733 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-05-11 09:35:53.734 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=1.4
2026-05-11 09:35:53.735 | step 3 | route=IT_Ticket | empId=41073 | apiMs=24.02 | totalMs=24.02
2026-05-11 09:35:53.735 | step 1 | route=IT_Ticket | empId=41073 | query called at=09:35:53.735
2026-05-11 09:35:53.737 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.38
2026-05-11 09:35:53.739 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-11 09:35:53.740 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-11 09:35:53.740 | step 3 | route=IT_Ticket | empId=41073 | apiMs=5.11 | totalMs=5.11
2026-05-11 09:36:13.603 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:36:13.603
2026-05-11 09:36:13.615 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-05-11 09:36:13.617 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-05-11 09:36:13.619 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-05-11 09:36:13.620 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-11 09:36:13.622 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.41
2026-05-11 09:36:13.624 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.63
2026-05-11 09:36:13.624 | step 3 | route=IT_Ticket | empId=51120 | apiMs=21.14 | totalMs=21.14
2026-05-11 09:36:13.625 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:36:13.625
2026-05-11 09:36:13.627 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-05-11 09:36:13.628 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-11 09:36:13.630 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-11 09:36:13.630 | step 3 | route=IT_Ticket | empId=51120 | apiMs=5.14 | totalMs=5.14
2026-05-11 09:36:23.830 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=09:36:23.830
2026-05-11 09:36:24.263 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=432.43
2026-05-11 09:36:24.264 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=433.53 | totalMs=433.53
2026-05-11 09:36:25.662 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=09:36:25.662
2026-05-11 09:36:25.674 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-05-11 09:36:25.677 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=14.92 | totalMs=14.92
2026-05-11 09:36:57.990 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:36:57.990
2026-05-11 09:36:58.001 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-05-11 09:36:58.004 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=13.88 | totalMs=13.88
2026-05-11 09:36:58.007 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:36:58.007
2026-05-11 09:37:01.075 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=3065.37
2026-05-11 09:37:01.478 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=3,471.06 | totalMs=3,471.06
2026-05-11 09:37:01.479 | step 1 | route=IT_TicketPost | empId=51120 | query called at=09:37:01.479
2026-05-11 09:37:01.481 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-05-11 09:37:01.481 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=2.88 | totalMs=2.88
2026-05-11 09:37:03.325 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:37:03.325
2026-05-11 09:37:03.336 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-05-11 09:37:03.338 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-11 09:37:03.339 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-11 09:37:03.340 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-11 09:37:03.342 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-05-11 09:37:03.344 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=1.56
2026-05-11 09:37:03.344 | step 3 | route=IT_Ticket | empId=51120 | apiMs=18.82 | totalMs=18.82
2026-05-11 09:37:03.345 | step 1 | route=IT_Ticket | empId=51120 | query called at=09:37:03.345
2026-05-11 09:37:03.348 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=2.61
2026-05-11 09:37:03.349 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-11 09:37:03.350 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-11 09:37:03.350 | step 3 | route=IT_Ticket | empId=51120 | apiMs=5.85 | totalMs=5.85
2026-05-11 09:47:43.506 | step 1 | route=DesignerTicket | empId=49330 | query called at=09:47:43.506
2026-05-11 09:47:43.589 | step 2 | route=DesignerTicket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=82.68
2026-05-11 09:47:43.590 | step 3 | route=DesignerTicket | empId=49330 | apiMs=83.74 | totalMs=83.74
2026-05-11 09:47:43.590 | step 1 | route=DesignerTicket | empId=49330 | query called at=09:47:43.590
2026-05-11 09:47:43.591 | step 2 | route=DesignerTicket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-11 09:47:43.592 | step 3 | route=DesignerTicket | empId=49330 | apiMs=1.62 | totalMs=1.62
2026-05-11 09:47:43.592 | step 1 | route=DesignerTicket | empId=49330 | query called at=09:47:43.592
2026-05-11 09:47:43.895 | step 2 | route=DesignerTicket | empId=49330 | query=Desginer_Typeof_Works_Master_Proc | queryMs=302.03
2026-05-11 09:47:43.895 | step 3 | route=DesignerTicket | empId=49330 | apiMs=303.06 | totalMs=303.06
2026-05-11 09:48:23.273 | step 1 | route=Designer_TicketSave | empId=49330 | query called at=09:48:23.273
2026-05-11 09:48:24.174 | step 2 | route=Designer_TicketSave | empId=49330 | query=Design_TicketNo_Proc | queryMs=900.66
2026-05-11 09:48:24.175 | step 3 | route=Designer_TicketSave | empId=49330 | apiMs=901.93 | totalMs=901.93
2026-05-11 09:48:24.178 | step 1 | route=Designer_TicketSave | empId=49330 | query called at=09:48:24.178
2026-05-11 09:48:26.115 | step 2 | route=Designer_TicketSave | empId=49330 | query=Design_TicketEntry_Save_proc | queryMs=1933.65
2026-05-11 09:48:26.400 | step 3 | route=Designer_TicketSave | empId=49330 | apiMs=2,221.65 | totalMs=2,221.65
2026-05-11 09:48:26.403 | step 1 | route=Designer_TicketSave | empId=49330 | query called at=09:48:26.403
2026-05-11 09:48:26.408 | step 2 | route=Designer_TicketSave | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-05-11 09:48:26.410 | step 3 | route=Designer_TicketSave | empId=49330 | apiMs=7.49 | totalMs=7.49
2026-05-11 09:48:26.671 | step 1 | route=DesignerTicket | empId=49330 | query called at=09:48:26.671
2026-05-11 09:48:26.681 | step 2 | route=DesignerTicket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=9.34
2026-05-11 09:48:26.682 | step 3 | route=DesignerTicket | empId=49330 | apiMs=10.23 | totalMs=10.23
2026-05-11 09:48:26.682 | step 1 | route=DesignerTicket | empId=49330 | query called at=09:48:26.682
2026-05-11 09:48:26.683 | step 2 | route=DesignerTicket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-11 09:48:26.684 | step 3 | route=DesignerTicket | empId=49330 | apiMs=1.64 | totalMs=1.64
2026-05-11 09:48:26.684 | step 1 | route=DesignerTicket | empId=49330 | query called at=09:48:26.684
2026-05-11 09:48:26.685 | step 2 | route=DesignerTicket | empId=49330 | query=Desginer_Typeof_Works_Master_Proc | queryMs=0.84
2026-05-11 09:48:26.686 | step 3 | route=DesignerTicket | empId=49330 | apiMs=1.52 | totalMs=1.52
2026-05-11 09:49:54.622 | step 1 | route=IT_Ticket | empId=44093 | query called at=09:49:54.622
2026-05-11 09:49:54.665 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=42.31
2026-05-11 09:49:54.670 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-11 09:49:54.674 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-11 09:49:54.678 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 09:49:54.705 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=27.08
2026-05-11 09:49:54.707 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=1.42
2026-05-11 09:49:54.707 | step 3 | route=IT_Ticket | empId=44093 | apiMs=85.39 | totalMs=85.39
2026-05-11 09:49:54.708 | step 1 | route=IT_Ticket | empId=44093 | query called at=09:49:54.708
2026-05-11 09:49:54.709 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-11 09:49:54.711 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-11 09:49:54.712 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-11 09:49:54.712 | step 3 | route=IT_Ticket | empId=44093 | apiMs=4.47 | totalMs=4.47
2026-05-11 09:50:22.969 | step 1 | route=HW_TicketFun | empId= | query called at=09:50:22.969
2026-05-11 09:50:22.980 | step 2 | route=HW_TicketFun | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=10.28
2026-05-11 09:50:22.981 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.38 | totalMs=11.38
2026-05-11 09:51:23.602 | step 1 | route=HW_TicketPost | empId=44093 | query called at=09:51:23.602
2026-05-11 09:51:23.631 | step 2 | route=HW_TicketPost | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=28.02
2026-05-11 09:51:23.634 | step 3 | route=HW_TicketPost | empId=44093 | apiMs=31.74 | totalMs=31.74
2026-05-11 09:51:23.637 | step 1 | route=HW_TicketPost | empId=44093 | query called at=09:51:23.637
2026-05-11 09:51:23.641 | step 2 | route=HW_TicketPost | empId=44093 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-05-11 09:51:23.642 | step 3 | route=HW_TicketPost | empId=44093 | apiMs=4.82 | totalMs=4.82
2026-05-11 09:51:23.642 | step 1 | route=HW_TicketPost | empId=44093 | query called at=09:51:23.642
2026-05-11 09:51:23.644 | step 2 | route=HW_TicketPost | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-11 09:51:23.644 | step 3 | route=HW_TicketPost | empId=44093 | apiMs=2.00 | totalMs=2.00
2026-05-11 09:51:23.645 | step 1 | route=HW_TicketPost | empId=44093 | query called at=09:51:23.645
2026-05-11 09:51:26.519 | step 2 | route=HW_TicketPost | empId=44093 | query=hw_ticket_save_proc_kpi | queryMs=2873.75
2026-05-11 09:51:26.914 | step 3 | route=HW_TicketPost | empId=44093 | apiMs=3,268.98 | totalMs=3,268.98
2026-05-11 09:51:29.999 | step 1 | route=IT_Ticket | empId=44093 | query called at=09:51:29.999
2026-05-11 09:51:30.010 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=10.18
2026-05-11 09:51:30.014 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-11 09:51:30.018 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 09:51:30.019 | step 2 | route=IT_Ticket | empId=44093 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-11 09:51:30.021 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-11 09:51:30.028 | step 2 | route=IT_Ticket | empId=44093 | query=VMS_Comp_login_proc | queryMs=6.65
2026-05-11 09:51:30.028 | step 3 | route=IT_Ticket | empId=44093 | apiMs=29.07 | totalMs=29.07
2026-05-11 09:51:30.028 | step 1 | route=IT_Ticket | empId=44093 | query called at=09:51:30.028
2026-05-11 09:51:30.030 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-11 09:51:30.031 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-11 09:51:30.033 | step 2 | route=IT_Ticket | empId=44093 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-11 09:51:30.033 | step 3 | route=IT_Ticket | empId=44093 | apiMs=4.52 | totalMs=4.52
2026-05-11 10:10:24.223 | step 1 | route=IT_Ticket | empId=49330 | query called at=10:10:24.223
2026-05-11 10:10:24.286 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=62.1
2026-05-11 10:10:24.291 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-11 10:10:24.296 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-11 10:10:24.300 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-11 10:10:24.351 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=51.05
2026-05-11 10:10:24.362 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=10.47
2026-05-11 10:10:24.362 | step 3 | route=IT_Ticket | empId=49330 | apiMs=139.06 | totalMs=139.06
2026-05-11 10:10:24.363 | step 1 | route=IT_Ticket | empId=49330 | query called at=10:10:24.363
2026-05-11 10:10:24.382 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=18.96
2026-05-11 10:10:24.384 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-11 10:10:24.386 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-11 10:10:24.386 | step 3 | route=IT_Ticket | empId=49330 | apiMs=23.02 | totalMs=23.02
2026-05-11 10:10:58.752 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49330 | query called at=10:10:58.752
2026-05-11 10:10:58.963 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=209.95
2026-05-11 10:10:58.966 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49330 | apiMs=214.18 | totalMs=214.18
2026-05-11 10:11:05.743 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query called at=10:11:05.743
2026-05-11 10:11:07.792 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=2048.91
2026-05-11 10:11:07.796 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49330 | apiMs=2,053.26 | totalMs=2,053.26
2026-05-11 10:21:26.257 | step 1 | route=IT_TicketPost | empId=49330 | query called at=10:21:26.257
2026-05-11 10:21:26.298 | step 2 | route=IT_TicketPost | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=40.19
2026-05-11 10:21:26.298 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=41.39 | totalMs=41.39
2026-05-11 10:21:26.311 | step 1 | route=IT_TicketPost | empId=49330 | query called at=10:21:26.311
2026-05-11 10:21:27.398 | step 2 | route=IT_TicketPost | empId=49330 | query=IT_Ticket_Save_SPOC | queryMs=1085.84
2026-05-11 10:21:27.917 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=1,605.26 | totalMs=1,605.26
2026-05-11 10:21:27.917 | step 1 | route=IT_TicketPost | empId=49330 | query called at=10:21:27.917
2026-05-11 10:21:27.920 | step 2 | route=IT_TicketPost | empId=49330 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.89
2026-05-11 10:21:27.920 | step 3 | route=IT_TicketPost | empId=49330 | apiMs=2.90 | totalMs=2.90
2026-05-11 10:21:28.152 | step 1 | route=IT_Ticket | empId=49330 | query called at=10:21:28.152
2026-05-11 10:21:28.162 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-05-11 10:21:28.164 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-05-11 10:21:28.166 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-11 10:21:28.168 | step 2 | route=IT_Ticket | empId=49330 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-11 10:21:28.198 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_it_Ticket_Details | queryMs=29.81
2026-05-11 10:21:28.205 | step 2 | route=IT_Ticket | empId=49330 | query=VMS_Comp_login_proc | queryMs=6.47
2026-05-11 10:21:28.206 | step 3 | route=IT_Ticket | empId=49330 | apiMs=54.05 | totalMs=54.05
2026-05-11 10:21:28.206 | step 1 | route=IT_Ticket | empId=49330 | query called at=10:21:28.206
2026-05-11 10:21:28.226 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=19
2026-05-11 10:21:28.227 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-11 10:21:28.229 | step 2 | route=IT_Ticket | empId=49330 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-11 10:21:28.230 | step 3 | route=IT_Ticket | empId=49330 | apiMs=23.26 | totalMs=23.26
2026-05-11 10:24:19.059 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:24:19.059
2026-05-11 10:24:19.070 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-05-11 10:24:19.072 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=2.09
2026-05-11 10:24:19.074 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-11 10:24:19.075 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-11 10:24:19.117 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=41.07
2026-05-11 10:24:19.134 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=17.11
2026-05-11 10:24:19.135 | step 3 | route=IT_Ticket | empId=41073 | apiMs=75.93 | totalMs=75.93
2026-05-11 10:24:19.135 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:24:19.135
2026-05-11 10:24:19.143 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=7.49
2026-05-11 10:24:19.152 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.29
2026-05-11 10:24:19.161 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=8.55
2026-05-11 10:24:19.161 | step 3 | route=IT_Ticket | empId=41073 | apiMs=25.80 | totalMs=25.80
2026-05-11 10:24:29.147 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=10:24:29.147
2026-05-11 10:24:29.729 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=581.04
2026-05-11 10:24:29.732 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=584.88 | totalMs=584.88
2026-05-11 10:24:31.874 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=10:24:31.874
2026-05-11 10:24:31.885 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-05-11 10:24:31.886 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=11.47 | totalMs=11.47
2026-05-11 10:25:07.130 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:25:07.130
2026-05-11 10:25:07.142 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-05-11 10:25:07.145 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=14.81 | totalMs=14.81
2026-05-11 10:25:07.148 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:25:07.148
2026-05-11 10:25:07.176 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=25.22
2026-05-11 10:25:07.179 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=30.79 | totalMs=30.79
2026-05-11 10:25:07.179 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:25:07.179
2026-05-11 10:25:07.181 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-05-11 10:25:07.182 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2.35 | totalMs=2.35
2026-05-11 10:25:07.182 | step 1 | route=IT_TicketPost | empId=41073 | query called at=10:25:07.182
2026-05-11 10:25:07.184 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-11 10:25:07.184 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=1.64 | totalMs=1.64
2026-05-11 10:25:07.409 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:25:07.409
2026-05-11 10:25:07.420 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-05-11 10:25:07.422 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-11 10:25:07.423 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-11 10:25:07.425 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 10:25:07.426 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-05-11 10:25:07.433 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=6.22
2026-05-11 10:25:07.433 | step 3 | route=IT_Ticket | empId=41073 | apiMs=23.84 | totalMs=23.84
2026-05-11 10:25:07.434 | step 1 | route=IT_Ticket | empId=41073 | query called at=10:25:07.434
2026-05-11 10:25:07.435 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-11 10:25:07.437 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-11 10:25:07.438 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-11 10:25:07.438 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.59 | totalMs=4.59
2026-05-11 10:25:31.338 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:25:31.338
2026-05-11 10:25:31.377 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=38.57
2026-05-11 10:25:31.379 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-11 10:25:31.380 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-11 10:25:31.382 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-11 10:25:31.383 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-11 10:25:31.388 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=4.78
2026-05-11 10:25:31.389 | step 3 | route=IT_Ticket | empId=44817 | apiMs=50.88 | totalMs=50.88
2026-05-11 10:25:31.389 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:25:31.389
2026-05-11 10:25:31.397 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=6.96
2026-05-11 10:25:31.405 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-05-11 10:25:31.408 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=2.27
2026-05-11 10:25:31.408 | step 3 | route=IT_Ticket | empId=44817 | apiMs=18.65 | totalMs=18.65
2026-05-11 10:25:45.113 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=10:25:45.113
2026-05-11 10:25:45.253 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=139.04
2026-05-11 10:25:45.253 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=140.27 | totalMs=140.27
2026-05-11 10:25:46.849 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=10:25:46.849
2026-05-11 10:25:47.823 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=974.18
2026-05-11 10:25:47.827 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=978.37 | totalMs=978.37
2026-05-11 10:26:16.741 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:26:16.741
2026-05-11 10:26:16.752 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-05-11 10:26:16.753 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=11.05 | totalMs=11.05
2026-05-11 10:26:16.753 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:26:16.753
2026-05-11 10:26:16.771 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=17.21
2026-05-11 10:26:16.779 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=26.01 | totalMs=26.01
2026-05-11 10:26:16.780 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:26:16.780
2026-05-11 10:26:16.782 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-05-11 10:26:16.782 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=2.35 | totalMs=2.35
2026-05-11 10:26:16.782 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:26:16.782
2026-05-11 10:26:16.784 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-05-11 10:26:16.784 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=1.55 | totalMs=1.55
2026-05-11 10:26:18.695 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:26:18.695
2026-05-11 10:26:18.705 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-05-11 10:26:18.707 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-05-11 10:26:18.709 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-11 10:26:18.711 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 10:26:18.712 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-11 10:26:18.719 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=6.19
2026-05-11 10:26:18.719 | step 3 | route=IT_Ticket | empId=44817 | apiMs=24.44 | totalMs=24.44
2026-05-11 10:26:18.720 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:26:18.720
2026-05-11 10:26:18.721 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-11 10:26:18.723 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-11 10:26:18.724 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-11 10:26:18.724 | step 3 | route=IT_Ticket | empId=44817 | apiMs=4.50 | totalMs=4.50
2026-05-11 10:31:20.480 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44817 | query called at=10:31:20.480
2026-05-11 10:31:20.581 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=101.12
2026-05-11 10:31:20.585 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44817 | apiMs=105.26 | totalMs=105.26
2026-05-11 10:31:21.761 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query called at=10:31:21.761
2026-05-11 10:31:21.774 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=12.32
2026-05-11 10:31:21.775 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44817 | apiMs=13.32 | totalMs=13.32
2026-05-11 10:34:26.277 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=10:34:26.277
2026-05-11 10:34:26.406 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=128.48
2026-05-11 10:34:26.410 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=132.80 | totalMs=132.80
2026-05-11 10:34:27.023 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:34:27.023
2026-05-11 10:40:52.252 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:40:52.252
2026-05-11 10:40:52.316 | step 2 | route=IT_TicketPost | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=63.54
2026-05-11 10:40:52.319 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=67.13 | totalMs=67.13
2026-05-11 10:40:52.322 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:40:52.322
2026-05-11 10:40:52.374 | step 2 | route=IT_TicketPost | empId=44817 | query=IT_Ticket_Save_SPOC | queryMs=49.03
2026-05-11 10:40:52.389 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=67.06 | totalMs=67.06
2026-05-11 10:40:52.390 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:40:52.390
2026-05-11 10:40:52.441 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=51.42
2026-05-11 10:40:52.442 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=52.22 | totalMs=52.22
2026-05-11 10:40:52.442 | step 1 | route=IT_TicketPost | empId=44817 | query called at=10:40:52.442
2026-05-11 10:40:52.450 | step 2 | route=IT_TicketPost | empId=44817 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.4
2026-05-11 10:40:52.450 | step 3 | route=IT_TicketPost | empId=44817 | apiMs=8.09 | totalMs=8.09
2026-05-11 10:40:54.218 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:40:54.218
2026-05-11 10:40:54.239 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=17.59
2026-05-11 10:40:54.247 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=5.52
2026-05-11 10:40:54.256 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-05-11 10:40:54.264 | step 2 | route=IT_Ticket | empId=44817 | query=KPI_IT_Ticket_Details_New | queryMs=7.46
2026-05-11 10:40:54.299 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_it_Ticket_Details | queryMs=34.57
2026-05-11 10:40:54.316 | step 2 | route=IT_Ticket | empId=44817 | query=VMS_Comp_login_proc | queryMs=16.99
2026-05-11 10:40:54.317 | step 3 | route=IT_Ticket | empId=44817 | apiMs=98.26 | totalMs=98.26
2026-05-11 10:40:54.317 | step 1 | route=IT_Ticket | empId=44817 | query called at=10:40:54.317
2026-05-11 10:40:54.356 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=38.9
2026-05-11 10:40:54.358 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-11 10:40:54.359 | step 2 | route=IT_Ticket | empId=44817 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-11 10:40:54.359 | step 3 | route=IT_Ticket | empId=44817 | apiMs=42.26 | totalMs=42.26
2026-05-11 10:41:25.010 | step 1 | route=Ticket_SPOC_Approve | empId=41814 | query called at=10:41:25.010
2026-05-11 10:41:25.058 | step 2 | route=Ticket_SPOC_Approve | empId=41814 | query=IT_TIcket_SPOCApp_Report | queryMs=47.69
2026-05-11 10:41:25.062 | step 3 | route=Ticket_SPOC_Approve | empId=41814 | apiMs=51.67 | totalMs=51.67
2026-05-11 10:41:25.585 | step 4 | route=pageRenderd | empId=41814 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:41:25.585
2026-05-11 10:49:22.991 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:49:22.991
2026-05-11 10:49:23.048 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=56.43
2026-05-11 10:49:23.053 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-11 10:49:23.057 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-11 10:49:23.061 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-11 10:49:23.089 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=27.94
2026-05-11 10:49:23.095 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.62
2026-05-11 10:49:23.095 | step 3 | route=IT_Ticket | empId=60438 | apiMs=104.27 | totalMs=104.27
2026-05-11 10:49:23.096 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:49:23.096
2026-05-11 10:49:23.115 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=18.79
2026-05-11 10:49:23.116 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-11 10:49:23.117 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-11 10:49:23.118 | step 3 | route=IT_Ticket | empId=60438 | apiMs=22.05 | totalMs=22.05
2026-05-11 10:49:36.023 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:49:36.023
2026-05-11 10:49:36.035 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=11.65
2026-05-11 10:49:36.040 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-11 10:49:36.044 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-11 10:49:36.048 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-05-11 10:49:36.054 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=5.36
2026-05-11 10:49:36.056 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.41
2026-05-11 10:49:36.056 | step 3 | route=IT_Ticket | empId=60438 | apiMs=33.69 | totalMs=33.69
2026-05-11 10:49:36.057 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:49:36.057
2026-05-11 10:49:36.063 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=5.5
2026-05-11 10:49:36.065 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-11 10:49:36.066 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-11 10:49:36.067 | step 3 | route=IT_Ticket | empId=60438 | apiMs=9.68 | totalMs=9.68
2026-05-11 10:49:42.782 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=10:49:42.782
2026-05-11 10:49:42.846 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=59.88
2026-05-11 10:49:42.849 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=66.23 | totalMs=66.23
2026-05-11 10:49:46.863 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=10:49:46.863
2026-05-11 10:49:48.135 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1271.69
2026-05-11 10:49:48.139 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=1,275.62 | totalMs=1,275.62
2026-05-11 10:50:09.738 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:50:09.738
2026-05-11 10:50:09.751 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-05-11 10:50:09.754 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=16.21 | totalMs=16.21
2026-05-11 10:50:09.755 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:50:09.755
2026-05-11 10:50:12.087 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=2331.8
2026-05-11 10:50:12.900 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=3,145.40 | totalMs=3,145.40
2026-05-11 10:50:12.901 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:50:12.901
2026-05-11 10:50:12.903 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-05-11 10:50:12.904 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.91 | totalMs=2.91
2026-05-11 10:50:12.904 | step 1 | route=IT_TicketPost | empId=60438 | query called at=10:50:12.904
2026-05-11 10:50:12.906 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-05-11 10:50:12.906 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.93 | totalMs=1.93
2026-05-11 10:50:13.165 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:50:13.165
2026-05-11 10:50:13.176 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-05-11 10:50:13.177 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-11 10:50:13.179 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-11 10:50:13.181 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-11 10:50:13.182 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-05-11 10:50:13.184 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.38
2026-05-11 10:50:13.184 | step 3 | route=IT_Ticket | empId=60438 | apiMs=19.15 | totalMs=19.15
2026-05-11 10:50:13.185 | step 1 | route=IT_Ticket | empId=60438 | query called at=10:50:13.185
2026-05-11 10:50:13.186 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-11 10:50:13.188 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-11 10:50:13.189 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-11 10:50:13.189 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.69 | totalMs=4.69
2026-05-11 10:55:55.781 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:55:55.781
2026-05-11 10:55:55.864 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=81.99
2026-05-11 10:55:55.864 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=83.10 | totalMs=83.10
2026-05-11 10:55:56.419 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:55:56.419
2026-05-11 10:56:12.016 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:56:12.016
2026-05-11 10:56:16.083 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=4065.99
2026-05-11 10:56:16.657 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4,640.96 | totalMs=4,640.96
2026-05-11 10:56:16.658 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:56:16.658
2026-05-11 10:56:16.663 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.28
2026-05-11 10:56:16.667 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-05-11 10:56:16.671 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-11 10:56:16.672 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=13.47 | totalMs=13.47
2026-05-11 10:56:19.323 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:56:19.323
2026-05-11 10:56:19.381 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=57.82
2026-05-11 10:56:19.384 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=61.37 | totalMs=61.37
2026-05-11 10:56:19.980 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:56:19.980
2026-05-11 11:06:36.409 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:06:36.409
2026-05-11 11:06:36.456 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=46.07
2026-05-11 11:06:36.460 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-05-11 11:06:36.464 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-11 11:06:36.468 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-11 11:06:36.495 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=26.96
2026-05-11 11:06:36.502 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=6.02
2026-05-11 11:06:36.502 | step 3 | route=IT_Ticket | empId=59989 | apiMs=93.48 | totalMs=93.48
2026-05-11 11:06:36.503 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:06:36.503
2026-05-11 11:06:36.523 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=19.64
2026-05-11 11:06:36.524 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-11 11:06:36.526 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-11 11:06:36.526 | step 3 | route=IT_Ticket | empId=59989 | apiMs=23.63 | totalMs=23.63
2026-05-11 11:06:56.323 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59989 | query called at=11:06:56.323
2026-05-11 11:06:56.631 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=307.57
2026-05-11 11:06:56.634 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59989 | apiMs=311.67 | totalMs=311.67
2026-05-11 11:07:57.422 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query called at=11:07:57.422
2026-05-11 11:07:59.837 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=2414.05
2026-05-11 11:07:59.841 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59989 | apiMs=2,418.53 | totalMs=2,418.53
2026-05-11 11:11:38.215 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:11:38.215
2026-05-11 11:11:38.226 | step 2 | route=IT_TicketPost | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-05-11 11:11:38.227 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=11.34 | totalMs=11.34
2026-05-11 11:11:38.227 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:11:38.227
2026-05-11 11:11:41.391 | step 2 | route=IT_TicketPost | empId=59989 | query=IT_Ticket_Save_SPOC | queryMs=3163.01
2026-05-11 11:11:41.843 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=3,615.77 | totalMs=3,615.77
2026-05-11 11:11:41.844 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:11:41.844
2026-05-11 11:11:41.846 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.99
2026-05-11 11:11:41.847 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=2.98 | totalMs=2.98
2026-05-11 11:11:41.847 | step 1 | route=IT_TicketPost | empId=59989 | query called at=11:11:41.847
2026-05-11 11:11:41.849 | step 2 | route=IT_TicketPost | empId=59989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-05-11 11:11:41.849 | step 3 | route=IT_TicketPost | empId=59989 | apiMs=1.87 | totalMs=1.87
2026-05-11 11:11:44.187 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:11:44.187
2026-05-11 11:11:44.205 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=16.94
2026-05-11 11:11:44.213 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-05-11 11:11:44.222 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=8.71
2026-05-11 11:11:44.230 | step 2 | route=IT_Ticket | empId=59989 | query=KPI_IT_Ticket_Details_New | queryMs=7.65
2026-05-11 11:11:44.240 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_it_Ticket_Details | queryMs=9.01
2026-05-11 11:11:44.257 | step 2 | route=IT_Ticket | empId=59989 | query=VMS_Comp_login_proc | queryMs=16.36
2026-05-11 11:11:44.257 | step 3 | route=IT_Ticket | empId=59989 | apiMs=69.60 | totalMs=69.60
2026-05-11 11:11:44.257 | step 1 | route=IT_Ticket | empId=59989 | query called at=11:11:44.257
2026-05-11 11:11:44.265 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=7.52
2026-05-11 11:11:44.269 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=3.18
2026-05-11 11:11:44.270 | step 2 | route=IT_Ticket | empId=59989 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 11:11:44.271 | step 3 | route=IT_Ticket | empId=59989 | apiMs=13.13 | totalMs=13.13
2026-05-11 11:12:03.224 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:12:03.224
2026-05-11 11:12:03.234 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-05-11 11:12:03.236 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-11 11:12:03.238 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-11 11:12:03.239 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-11 11:12:03.240 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-05-11 11:12:03.242 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.39
2026-05-11 11:12:03.242 | step 3 | route=IT_Ticket | empId=50822 | apiMs=18.64 | totalMs=18.64
2026-05-11 11:12:03.243 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:12:03.243
2026-05-11 11:12:03.244 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-11 11:12:03.245 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-11 11:12:03.247 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-11 11:12:03.247 | step 3 | route=IT_Ticket | empId=50822 | apiMs=4.20 | totalMs=4.20
2026-05-11 11:12:11.209 | step 1 | route=HW_TicketFun | empId= | query called at=11:12:11.209
2026-05-11 11:12:11.220 | step 2 | route=HW_TicketFun | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=9.95
2026-05-11 11:12:11.220 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.08 | totalMs=11.08
2026-05-11 11:12:31.479 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:12:31.479
2026-05-11 11:12:31.509 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=29.15
2026-05-11 11:12:31.512 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=33.08 | totalMs=33.08
2026-05-11 11:12:31.515 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:12:31.515
2026-05-11 11:12:31.519 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-05-11 11:12:31.520 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=4.84 | totalMs=4.84
2026-05-11 11:12:31.520 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:12:31.520
2026-05-11 11:12:31.522 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-11 11:12:31.522 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=1.98 | totalMs=1.98
2026-05-11 11:12:31.523 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:12:31.523
2026-05-11 11:12:32.366 | step 2 | route=HW_TicketPost | empId=50822 | query=hw_ticket_save_proc_kpi | queryMs=843.35 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRASANTH.A/GRA0189, 4, QR PRINTER ISSUE, 2, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRASANTH.A/GRA0189,@type_iss=4,@issue_Describ=QR PRINTER ISSUE,@severity=2,@compid=10,@date=11-May-2026,@Emplno=50822,@filepath=,@filepath2=,@mod_id=1)
2026-05-11 11:12:32.376 | step 5 | route=HW_TicketPost | empId=50822 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (PRASANTH.A/GRA0189, 4, QR PRINTER ISSUE, 2, 10). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=PRASANTH.A/GRA0189,@type_iss=4,@issue_Describ=QR PRINTER ISSUE,@severity=2,@compid=10,@date=11-May-2026,@Emplno=50822,@filepath=,@filepath2=,@mod_id=1)
2026-05-11 11:12:32.611 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:12:32.611
2026-05-11 11:12:32.624 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-05-11 11:12:32.629 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-05-11 11:12:32.631 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.94
2026-05-11 11:12:32.632 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-11 11:12:32.634 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-11 11:12:32.637 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=2.4
2026-05-11 11:12:32.637 | step 3 | route=IT_Ticket | empId=50822 | apiMs=26.26 | totalMs=26.26
2026-05-11 11:12:32.638 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:12:32.638
2026-05-11 11:12:32.640 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-05-11 11:12:32.641 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-11 11:12:32.643 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-11 11:12:32.643 | step 3 | route=IT_Ticket | empId=50822 | apiMs=5.13 | totalMs=5.13
2026-05-11 11:12:40.925 | step 1 | route=HW_TicketFun | empId= | query called at=11:12:40.925
2026-05-11 11:12:40.935 | step 2 | route=HW_TicketFun | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=10.18
2026-05-11 11:12:40.938 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.93 | totalMs=13.93
2026-05-11 11:12:55.055 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:12:55.055
2026-05-11 11:12:55.081 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=25.08
2026-05-11 11:12:55.081 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=26.15 | totalMs=26.15
2026-05-11 11:12:55.082 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:12:55.082
2026-05-11 11:12:55.084 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-05-11 11:12:55.084 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=2.34 | totalMs=2.34
2026-05-11 11:12:55.085 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:12:55.085
2026-05-11 11:12:55.086 | step 2 | route=HW_TicketPost | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-11 11:12:55.086 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=1.80 | totalMs=1.80
2026-05-11 11:12:55.087 | step 1 | route=HW_TicketPost | empId=50822 | query called at=11:12:55.087
2026-05-11 11:12:55.505 | step 2 | route=HW_TicketPost | empId=50822 | query=hw_ticket_save_proc_kpi | queryMs=417.59
2026-05-11 11:12:55.613 | step 3 | route=HW_TicketPost | empId=50822 | apiMs=526.49 | totalMs=526.49
2026-05-11 11:12:55.846 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:12:55.846
2026-05-11 11:12:55.860 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-05-11 11:12:55.864 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-11 11:12:55.866 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-11 11:12:55.868 | step 2 | route=IT_Ticket | empId=50822 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-05-11 11:12:55.869 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-05-11 11:12:55.871 | step 2 | route=IT_Ticket | empId=50822 | query=VMS_Comp_login_proc | queryMs=1.42
2026-05-11 11:12:55.872 | step 3 | route=IT_Ticket | empId=50822 | apiMs=25.28 | totalMs=25.28
2026-05-11 11:12:55.872 | step 1 | route=IT_Ticket | empId=50822 | query called at=11:12:55.872
2026-05-11 11:12:55.874 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-11 11:12:55.875 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-11 11:12:55.877 | step 2 | route=IT_Ticket | empId=50822 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-11 11:12:55.877 | step 3 | route=IT_Ticket | empId=50822 | apiMs=5.11 | totalMs=5.11
2026-05-11 11:15:27.283 | step 1 | route=IT_Ticket | empId=21206 | query called at=11:15:27.283
2026-05-11 11:15:27.326 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=41.85
2026-05-11 11:15:27.327 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-11 11:15:27.328 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-05-11 11:15:27.330 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-11 11:15:27.353 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=23.44
2026-05-11 11:15:27.357 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=3.36
2026-05-11 11:15:27.358 | step 3 | route=IT_Ticket | empId=21206 | apiMs=74.52 | totalMs=74.52
2026-05-11 11:15:27.358 | step 1 | route=IT_Ticket | empId=21206 | query called at=11:15:27.358
2026-05-11 11:15:27.374 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=15.04
2026-05-11 11:15:27.375 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-11 11:15:27.376 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.67
2026-05-11 11:15:27.376 | step 3 | route=IT_Ticket | empId=21206 | apiMs=17.89 | totalMs=17.89
2026-05-11 11:15:32.879 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=11:15:32.879
2026-05-11 11:15:33.210 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=330.25
2026-05-11 11:15:33.213 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=334.13 | totalMs=334.13
2026-05-11 11:15:34.414 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=11:15:34.414
2026-05-11 11:15:34.427 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=11.73
2026-05-11 11:15:34.430 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=15.48 | totalMs=15.48
2026-05-11 11:16:12.288 | step 1 | route=IT_TicketPost | empId=21206 | query called at=11:16:12.288
2026-05-11 11:16:12.299 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-05-11 11:16:12.302 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=14.73 | totalMs=14.73
2026-05-11 11:16:12.305 | step 1 | route=IT_TicketPost | empId=21206 | query called at=11:16:12.305
2026-05-11 11:16:12.591 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=282.68
2026-05-11 11:16:12.607 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=302.10 | totalMs=302.10
2026-05-11 11:16:12.608 | step 1 | route=IT_TicketPost | empId=21206 | query called at=11:16:12.608
2026-05-11 11:16:12.633 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.32
2026-05-11 11:16:12.633 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=25.16 | totalMs=25.16
2026-05-11 11:16:12.856 | step 1 | route=IT_Ticket | empId=21206 | query called at=11:16:12.856
2026-05-11 11:16:12.866 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-05-11 11:16:12.868 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-11 11:16:12.869 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-11 11:16:12.871 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-11 11:16:12.872 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-05-11 11:16:12.879 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=5.71
2026-05-11 11:16:12.879 | step 3 | route=IT_Ticket | empId=21206 | apiMs=23.30 | totalMs=23.30
2026-05-11 11:16:12.879 | step 1 | route=IT_Ticket | empId=21206 | query called at=11:16:12.879
2026-05-11 11:16:12.881 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-05-11 11:16:12.883 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-11 11:16:12.884 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-11 11:16:12.884 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.89 | totalMs=4.89
2026-05-11 11:22:52.582 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=11:22:52.582
2026-05-11 11:22:52.637 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=54.38
2026-05-11 11:22:52.637 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=55.47 | totalMs=55.47
2026-05-11 11:22:53.106 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:22:53.106
2026-05-11 11:22:59.034 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=11:22:59.034
2026-05-11 11:22:59.413 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=IT_Ticket_Update_SPOC | queryMs=378.9
2026-05-11 11:22:59.455 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=420.86 | totalMs=420.86
2026-05-11 11:22:59.458 | step 1 | route=SPOC_Entry_Save | empId=64435 | query called at=11:22:59.458
2026-05-11 11:22:59.485 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.18
2026-05-11 11:22:59.486 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-11 11:22:59.487 | step 2 | route=SPOC_Entry_Save | empId=64435 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-11 11:22:59.488 | step 3 | route=SPOC_Entry_Save | empId=64435 | apiMs=30.14 | totalMs=30.14
2026-05-11 11:23:02.533 | step 1 | route=Ticket_SPOC_Approve | empId=64435 | query called at=11:23:02.533
2026-05-11 11:23:02.550 | step 2 | route=Ticket_SPOC_Approve | empId=64435 | query=IT_TIcket_SPOCApp_Report | queryMs=16.45
2026-05-11 11:23:02.551 | step 3 | route=Ticket_SPOC_Approve | empId=64435 | apiMs=17.38 | totalMs=17.38
2026-05-11 11:23:02.856 | step 4 | route=pageRenderd | empId=64435 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:23:02.856
2026-05-11 11:37:57.215 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:37:57.215
2026-05-11 11:37:57.255 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=39.06
2026-05-11 11:37:57.260 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-11 11:37:57.264 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 11:37:57.268 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-11 11:37:57.295 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=26.77
2026-05-11 11:37:57.301 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.97
2026-05-11 11:37:57.302 | step 3 | route=IT_Ticket | empId=41671 | apiMs=86.77 | totalMs=86.77
2026-05-11 11:37:57.302 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:37:57.302
2026-05-11 11:37:57.321 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=18.15
2026-05-11 11:37:57.323 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-11 11:37:57.324 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-11 11:37:57.324 | step 3 | route=IT_Ticket | empId=41671 | apiMs=21.83 | totalMs=21.83
2026-05-11 11:38:11.629 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=11:38:11.629
2026-05-11 11:38:11.948 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=317.63
2026-05-11 11:38:11.948 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=318.80 | totalMs=318.80
2026-05-11 11:38:13.831 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=11:38:13.831
2026-05-11 11:38:13.844 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=12.12
2026-05-11 11:38:13.847 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=16.23 | totalMs=16.23
2026-05-11 11:39:37.653 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=11:39:37.653
2026-05-11 11:39:37.760 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=106.96
2026-05-11 11:39:37.763 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=110.44 | totalMs=110.44
2026-05-11 11:39:38.779 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:39:38.779
2026-05-11 11:39:42.389 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=11:39:42.389
2026-05-11 11:39:43.923 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=1532.79
2026-05-11 11:39:44.205 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=1,816.01 | totalMs=1,816.01
2026-05-11 11:39:44.209 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=11:39:44.209
2026-05-11 11:39:44.249 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=37.81
2026-05-11 11:39:44.260 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.21
2026-05-11 11:39:44.269 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.51
2026-05-11 11:39:44.270 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=61.14 | totalMs=61.14
2026-05-11 11:39:47.087 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=11:39:47.087
2026-05-11 11:39:47.127 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=38.78
2026-05-11 11:39:47.127 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=39.81 | totalMs=39.81
2026-05-11 11:39:48.003 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:39:48.003
2026-05-11 11:44:06.260 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:44:06.260
2026-05-11 11:44:06.320 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=58.74
2026-05-11 11:44:06.324 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=64.08 | totalMs=64.08
2026-05-11 11:44:06.327 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:44:06.327
2026-05-11 11:44:07.165 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=834.86
2026-05-11 11:44:07.337 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=1,009.79 | totalMs=1,009.79
2026-05-11 11:44:07.338 | step 1 | route=IT_TicketPost | empId=41671 | query called at=11:44:07.338
2026-05-11 11:44:07.363 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.23
2026-05-11 11:44:07.363 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=25.34 | totalMs=25.34
2026-05-11 11:44:07.589 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:44:07.589
2026-05-11 11:44:07.600 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-05-11 11:44:07.602 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.6
2026-05-11 11:44:07.603 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-11 11:44:07.605 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-11 11:44:07.633 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=27.59
2026-05-11 11:44:07.639 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=6.41
2026-05-11 11:44:07.640 | step 3 | route=IT_Ticket | empId=41671 | apiMs=50.62 | totalMs=50.62
2026-05-11 11:44:07.640 | step 1 | route=IT_Ticket | empId=41671 | query called at=11:44:07.640
2026-05-11 11:44:07.660 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=19.14
2026-05-11 11:44:07.661 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-11 11:44:07.662 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-11 11:44:07.663 | step 3 | route=IT_Ticket | empId=41671 | apiMs=22.48 | totalMs=22.48
2026-05-11 11:44:31.151 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:31.151
2026-05-11 11:44:31.161 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-05-11 11:44:31.165 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 11:44:31.169 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-11 11:44:31.173 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-11 11:44:31.174 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1
2026-05-11 11:44:31.176 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.33
2026-05-11 11:44:31.176 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.59 | totalMs=25.59
2026-05-11 11:44:31.177 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:31.177
2026-05-11 11:44:31.178 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-11 11:44:31.179 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-11 11:44:31.180 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-11 11:44:31.181 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.99 | totalMs=3.99
2026-05-11 11:44:31.187 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:31.187
2026-05-11 11:44:31.197 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-05-11 11:44:31.199 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-11 11:44:31.200 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-11 11:44:31.201 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-11 11:44:31.203 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-05-11 11:44:31.205 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.34
2026-05-11 11:44:31.205 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.17 | totalMs=18.17
2026-05-11 11:44:31.205 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:44:31.205
2026-05-11 11:44:31.207 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 11:44:31.208 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-11 11:44:31.209 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-11 11:44:31.210 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.18 | totalMs=4.18
2026-05-11 11:44:35.375 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:44:35.375
2026-05-11 11:44:35.438 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=62.36
2026-05-11 11:44:35.441 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=65.91 | totalMs=65.91
2026-05-11 11:45:13.909 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:45:13.909
2026-05-11 11:45:13.922 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.37
2026-05-11 11:45:13.927 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=17.50 | totalMs=17.50
2026-05-11 11:45:24.517 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:24.517
2026-05-11 11:45:24.528 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-05-11 11:45:24.531 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.27 | totalMs=14.27
2026-05-11 11:45:24.534 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:24.534
2026-05-11 11:45:26.044 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1506.98
2026-05-11 11:45:26.485 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1,950.74 | totalMs=1,950.74
2026-05-11 11:45:26.486 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:26.486
2026-05-11 11:45:26.488 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-05-11 11:45:26.488 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.65 | totalMs=2.65
2026-05-11 11:45:26.489 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:45:26.489
2026-05-11 11:45:26.490 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-05-11 11:45:26.491 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.69 | totalMs=1.69
2026-05-11 11:45:29.134 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:45:29.134
2026-05-11 11:45:29.146 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.47
2026-05-11 11:45:29.149 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.1
2026-05-11 11:45:29.151 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.86
2026-05-11 11:45:29.153 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.11
2026-05-11 11:45:29.155 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-05-11 11:45:29.157 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.47
2026-05-11 11:45:29.157 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.88 | totalMs=22.88
2026-05-11 11:45:29.158 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:45:29.158
2026-05-11 11:45:29.160 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-11 11:45:29.161 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-11 11:45:29.162 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-11 11:45:29.163 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.86 | totalMs=4.86
2026-05-11 11:47:09.499 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:47:09.499
2026-05-11 11:47:09.547 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=47.28
2026-05-11 11:47:09.551 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=51.16 | totalMs=51.16
2026-05-11 11:47:14.109 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:47:14.109
2026-05-11 11:47:14.121 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-05-11 11:47:14.125 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.41 | totalMs=15.41
2026-05-11 11:47:26.473 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:47:26.473
2026-05-11 11:47:26.483 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-05-11 11:47:26.487 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.06 | totalMs=14.06
2026-05-11 11:47:26.490 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:47:26.490
2026-05-11 11:47:27.718 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=1224.77
2026-05-11 11:47:27.969 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1,479.10 | totalMs=1,479.10
2026-05-11 11:47:27.969 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:47:27.969
2026-05-11 11:47:27.971 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-05-11 11:47:27.972 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.33 | totalMs=2.33
2026-05-11 11:47:27.972 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:47:27.972
2026-05-11 11:47:27.974 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-11 11:47:27.974 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.74 | totalMs=1.74
2026-05-11 11:47:31.429 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:47:31.429
2026-05-11 11:47:31.439 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-05-11 11:47:31.444 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-11 11:47:31.448 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-11 11:47:31.450 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-05-11 11:47:31.452 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.59
2026-05-11 11:47:31.454 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.83
2026-05-11 11:47:31.455 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.63 | totalMs=25.63
2026-05-11 11:47:31.455 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:47:31.455
2026-05-11 11:47:31.457 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-11 11:47:31.458 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-11 11:47:31.460 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-05-11 11:47:31.460 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.13 | totalMs=5.13
2026-05-11 11:47:43.072 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:47:43.072
2026-05-11 11:47:43.129 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=56.17
2026-05-11 11:47:43.132 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=60.05 | totalMs=60.05
2026-05-11 11:47:52.794 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:47:52.794
2026-05-11 11:47:53.687 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=892.87
2026-05-11 11:47:53.691 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=897.32 | totalMs=897.32
2026-05-11 11:48:16.471 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:48:16.471
2026-05-11 11:48:16.482 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-05-11 11:48:16.486 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.22 | totalMs=14.22
2026-05-11 11:48:16.488 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:48:16.488
2026-05-11 11:48:17.336 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=845.05
2026-05-11 11:48:17.437 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=948.51 | totalMs=948.51
2026-05-11 11:48:17.437 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:48:17.437
2026-05-11 11:48:17.441 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.05
2026-05-11 11:48:17.441 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.91 | totalMs=3.91
2026-05-11 11:48:17.442 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:48:17.442
2026-05-11 11:48:17.444 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-05-11 11:48:17.444 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.99 | totalMs=1.99
2026-05-11 11:48:19.228 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:48:19.228
2026-05-11 11:48:19.241 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.76
2026-05-11 11:48:19.274 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=32.48
2026-05-11 11:48:19.276 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-11 11:48:19.277 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-11 11:48:19.279 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-05-11 11:48:19.280 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.38
2026-05-11 11:48:19.281 | step 3 | route=IT_Ticket | empId=51415 | apiMs=52.91 | totalMs=52.91
2026-05-11 11:48:19.281 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:48:19.281
2026-05-11 11:48:19.283 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-11 11:48:19.284 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-11 11:48:19.286 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-11 11:48:19.286 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.63 | totalMs=4.63
2026-05-11 11:48:31.701 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:48:31.701
2026-05-11 11:48:31.794 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=91.63
2026-05-11 11:48:31.797 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=95.31 | totalMs=95.31
2026-05-11 11:48:40.798 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:48:40.798
2026-05-11 11:48:40.810 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-05-11 11:48:40.814 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.82 | totalMs=15.82
2026-05-11 11:48:51.142 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:48:51.142
2026-05-11 11:48:51.155 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.74
2026-05-11 11:48:51.158 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=15.44 | totalMs=15.44
2026-05-11 11:48:51.161 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:48:51.161
2026-05-11 11:48:52.125 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=961.23
2026-05-11 11:48:52.372 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1,211.09 | totalMs=1,211.09
2026-05-11 11:48:52.372 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:48:52.372
2026-05-11 11:48:52.382 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.28
2026-05-11 11:48:52.383 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=10.23 | totalMs=10.23
2026-05-11 11:48:52.383 | step 1 | route=IT_TicketPost | empId=51415 | query called at=11:48:52.383
2026-05-11 11:48:52.391 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.42
2026-05-11 11:48:52.391 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.09 | totalMs=8.09
2026-05-11 11:48:54.537 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:48:54.537
2026-05-11 11:48:54.548 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-05-11 11:48:54.552 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-11 11:48:54.556 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-11 11:48:54.560 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-11 11:48:54.561 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-05-11 11:48:54.563 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.09
2026-05-11 11:48:54.563 | step 3 | route=IT_Ticket | empId=51415 | apiMs=25.51 | totalMs=25.51
2026-05-11 11:48:54.563 | step 1 | route=IT_Ticket | empId=51415 | query called at=11:48:54.563
2026-05-11 11:48:54.565 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-11 11:48:54.566 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-11 11:48:54.567 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-11 11:48:54.567 | step 3 | route=IT_Ticket | empId=51415 | apiMs=3.99 | totalMs=3.99
2026-05-11 11:49:14.049 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=11:49:14.049
2026-05-11 11:49:14.108 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=58.43
2026-05-11 11:49:14.109 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.45 | totalMs=59.45
2026-05-11 11:49:18.988 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=11:49:18.988
2026-05-11 11:49:18.999 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.99
2026-05-11 11:49:19.003 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.86 | totalMs=14.86
2026-05-11 12:11:01.909 | step 1 | route=IT_Ticket | empId=48836 | query called at=12:11:01.909
2026-05-11 12:11:01.953 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=44.19
2026-05-11 12:11:01.958 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-11 12:11:01.962 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-11 12:11:01.966 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-11 12:11:01.989 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=22.34
2026-05-11 12:11:01.992 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=3.17
2026-05-11 12:11:01.993 | step 3 | route=IT_Ticket | empId=48836 | apiMs=83.91 | totalMs=83.91
2026-05-11 12:11:01.993 | step 1 | route=IT_Ticket | empId=48836 | query called at=12:11:01.993
2026-05-11 12:11:02.005 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=11.1
2026-05-11 12:11:02.006 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-11 12:11:02.007 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-11 12:11:02.008 | step 3 | route=IT_Ticket | empId=48836 | apiMs=14.40 | totalMs=14.40
2026-05-11 12:11:09.543 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48836 | query called at=12:11:09.543
2026-05-11 12:11:09.853 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=310.05
2026-05-11 12:11:09.857 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48836 | apiMs=314.04 | totalMs=314.04
2026-05-11 12:11:11.907 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query called at=12:11:11.907
2026-05-11 12:11:11.920 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=12.19
2026-05-11 12:11:11.925 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48836 | apiMs=17.72 | totalMs=17.72
2026-05-11 12:11:19.835 | step 1 | route=IT_Ticket | empId=68613 | query called at=12:11:19.835
2026-05-11 12:11:19.847 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-05-11 12:11:19.849 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.5
2026-05-11 12:11:19.850 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-11 12:11:19.852 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.71
2026-05-11 12:11:19.854 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-11 12:11:19.858 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=4
2026-05-11 12:11:19.859 | step 3 | route=IT_Ticket | empId=68613 | apiMs=23.21 | totalMs=23.21
2026-05-11 12:11:19.859 | step 1 | route=IT_Ticket | empId=68613 | query called at=12:11:19.859
2026-05-11 12:11:19.865 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=6.03
2026-05-11 12:11:19.867 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-11 12:11:19.868 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-11 12:11:19.868 | step 3 | route=IT_Ticket | empId=68613 | apiMs=9.10 | totalMs=9.10
2026-05-11 12:12:01.999 | step 1 | route=IT_TicketPost | empId=48836 | query called at=12:12:01.999
2026-05-11 12:12:02.011 | step 2 | route=IT_TicketPost | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=11.33
2026-05-11 12:12:02.014 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=15.22 | totalMs=15.22
2026-05-11 12:12:02.017 | step 1 | route=IT_TicketPost | empId=48836 | query called at=12:12:02.017
2026-05-11 12:12:02.051 | step 2 | route=IT_TicketPost | empId=48836 | query=IT_Ticket_Save_SPOC | queryMs=31.41
2026-05-11 12:12:02.065 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=47.76 | totalMs=47.76
2026-05-11 12:12:02.065 | step 1 | route=IT_TicketPost | empId=48836 | query called at=12:12:02.065
2026-05-11 12:12:02.091 | step 2 | route=IT_TicketPost | empId=48836 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.76
2026-05-11 12:12:02.091 | step 3 | route=IT_TicketPost | empId=48836 | apiMs=25.60 | totalMs=25.60
2026-05-11 12:12:05.432 | step 1 | route=IT_Ticket | empId=48836 | query called at=12:12:05.432
2026-05-11 12:12:05.442 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-05-11 12:12:05.444 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-11 12:12:05.446 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-11 12:12:05.447 | step 2 | route=IT_Ticket | empId=48836 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 12:12:05.449 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-11 12:12:05.455 | step 2 | route=IT_Ticket | empId=48836 | query=VMS_Comp_login_proc | queryMs=5.62
2026-05-11 12:12:05.455 | step 3 | route=IT_Ticket | empId=48836 | apiMs=23.20 | totalMs=23.20
2026-05-11 12:12:05.455 | step 1 | route=IT_Ticket | empId=48836 | query called at=12:12:05.455
2026-05-11 12:12:05.457 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-11 12:12:05.458 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-11 12:12:05.459 | step 2 | route=IT_Ticket | empId=48836 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-11 12:12:05.460 | step 3 | route=IT_Ticket | empId=48836 | apiMs=4.46 | totalMs=4.46
2026-05-11 12:13:10.190 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68613 | query called at=12:13:10.190
2026-05-11 12:13:10.418 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=227.31
2026-05-11 12:13:10.419 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68613 | apiMs=228.52 | totalMs=228.52
2026-05-11 12:13:13.316 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query called at=12:13:13.316
2026-05-11 12:13:13.391 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=74.23
2026-05-11 12:13:13.394 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68613 | apiMs=78.32 | totalMs=78.32
2026-05-11 12:13:45.368 | step 1 | route=IT_TicketPost | empId=68613 | query called at=12:13:45.368
2026-05-11 12:13:45.468 | step 2 | route=IT_TicketPost | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=99.84
2026-05-11 12:13:45.472 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=103.64 | totalMs=103.64
2026-05-11 12:13:45.475 | step 1 | route=IT_TicketPost | empId=68613 | query called at=12:13:45.475
2026-05-11 12:13:45.910 | step 2 | route=IT_TicketPost | empId=68613 | query=IT_Ticket_Save_SPOC | queryMs=432.99
2026-05-11 12:13:45.913 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=438.22 | totalMs=438.22
2026-05-11 12:13:45.913 | step 1 | route=IT_TicketPost | empId=68613 | query called at=12:13:45.913
2026-05-11 12:13:45.934 | step 2 | route=IT_TicketPost | empId=68613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.51
2026-05-11 12:13:45.934 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=20.56 | totalMs=20.56
2026-05-11 12:13:45.934 | step 1 | route=IT_TicketPost | empId=68613 | query called at=12:13:45.934
2026-05-11 12:13:45.936 | step 2 | route=IT_TicketPost | empId=68613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-05-11 12:13:45.936 | step 3 | route=IT_TicketPost | empId=68613 | apiMs=1.57 | totalMs=1.57
2026-05-11 12:13:46.162 | step 1 | route=IT_Ticket | empId=68613 | query called at=12:13:46.162
2026-05-11 12:13:46.173 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-05-11 12:13:46.175 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-11 12:13:46.176 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-11 12:13:46.177 | step 2 | route=IT_Ticket | empId=68613 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-11 12:13:46.179 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-11 12:13:46.185 | step 2 | route=IT_Ticket | empId=68613 | query=VMS_Comp_login_proc | queryMs=5.39
2026-05-11 12:13:46.185 | step 3 | route=IT_Ticket | empId=68613 | apiMs=22.62 | totalMs=22.62
2026-05-11 12:13:46.185 | step 1 | route=IT_Ticket | empId=68613 | query called at=12:13:46.185
2026-05-11 12:13:46.187 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-11 12:13:46.188 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-11 12:13:46.190 | step 2 | route=IT_Ticket | empId=68613 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-11 12:13:46.190 | step 3 | route=IT_Ticket | empId=68613 | apiMs=4.56 | totalMs=4.56
2026-05-11 12:21:26.177 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:21:26.177
2026-05-11 12:21:26.220 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=42.14
2026-05-11 12:21:26.226 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-05-11 12:21:26.230 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-11 12:21:26.235 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-11 12:21:26.263 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=27.49
2026-05-11 12:21:26.269 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=5.52
2026-05-11 12:21:26.269 | step 3 | route=IT_Ticket | empId=6770 | apiMs=91.96 | totalMs=91.96
2026-05-11 12:21:26.270 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:21:26.270
2026-05-11 12:21:26.290 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=18.83
2026-05-11 12:21:26.291 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-11 12:21:26.293 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-11 12:21:26.293 | step 3 | route=IT_Ticket | empId=6770 | apiMs=22.96 | totalMs=22.96
2026-05-11 12:21:34.557 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=12:21:34.557
2026-05-11 12:21:34.654 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=96.6
2026-05-11 12:21:34.657 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=100.76 | totalMs=100.76
2026-05-11 12:21:36.342 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=12:21:36.342
2026-05-11 12:21:36.362 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=19.29
2026-05-11 12:21:36.366 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=23.18 | totalMs=23.18
2026-05-11 12:22:18.050 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:22:18.050
2026-05-11 12:22:18.062 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=11.42
2026-05-11 12:22:18.065 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=15.78 | totalMs=15.78
2026-05-11 12:22:18.069 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:22:18.069
2026-05-11 12:22:18.133 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=61.09
2026-05-11 12:22:18.173 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=103.94 | totalMs=103.94
2026-05-11 12:22:18.173 | step 1 | route=IT_TicketPost | empId=6770 | query called at=12:22:18.173
2026-05-11 12:22:18.177 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.09
2026-05-11 12:22:18.177 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=3.91 | totalMs=3.91
2026-05-11 12:22:20.788 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:22:20.788
2026-05-11 12:22:20.799 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-05-11 12:22:20.800 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-11 12:22:20.802 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-11 12:22:20.803 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-11 12:22:20.804 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=0.98
2026-05-11 12:22:20.809 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=4.57
2026-05-11 12:22:20.809 | step 3 | route=IT_Ticket | empId=6770 | apiMs=21.68 | totalMs=21.68
2026-05-11 12:22:20.810 | step 1 | route=IT_Ticket | empId=6770 | query called at=12:22:20.810
2026-05-11 12:22:20.811 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-11 12:22:20.813 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-05-11 12:22:20.814 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-11 12:22:20.815 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.78 | totalMs=4.78
2026-05-11 12:29:16.178 | step 1 | route=IT_Ticket | empId=37711 | query called at=12:29:16.178
2026-05-11 12:29:16.224 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=45.48
2026-05-11 12:29:16.229 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-11 12:29:16.233 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-11 12:29:16.237 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-11 12:29:16.266 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_it_Ticket_Details | queryMs=28.8
2026-05-11 12:29:16.272 | step 2 | route=IT_Ticket | empId=37711 | query=VMS_Comp_login_proc | queryMs=5.69
2026-05-11 12:29:16.273 | step 3 | route=IT_Ticket | empId=37711 | apiMs=94.71 | totalMs=94.71
2026-05-11 12:29:16.273 | step 1 | route=IT_Ticket | empId=37711 | query called at=12:29:16.273
2026-05-11 12:29:16.294 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=20.37
2026-05-11 12:29:16.295 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-11 12:29:16.297 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-11 12:29:16.297 | step 3 | route=IT_Ticket | empId=37711 | apiMs=24.05 | totalMs=24.05
2026-05-11 12:29:22.904 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=12:29:22.904
2026-05-11 12:29:22.957 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=52.03
2026-05-11 12:29:22.960 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=56.00 | totalMs=56.00
2026-05-11 12:29:24.692 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:24.692
2026-05-11 12:29:28.583 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:29:28.583
2026-05-11 12:29:28.629 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=46.1
2026-05-11 12:29:28.633 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=49.67 | totalMs=49.67
2026-05-11 12:29:28.633 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=12:29:28.633
2026-05-11 12:29:28.636 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.32
2026-05-11 12:29:28.638 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2
2026-05-11 12:29:28.641 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.27
2026-05-11 12:29:28.641 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=8.01 | totalMs=8.01
2026-05-11 12:29:28.898 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=12:29:28.898
2026-05-11 12:29:28.921 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=22.79
2026-05-11 12:29:28.921 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=23.70 | totalMs=23.70
2026-05-11 12:29:30.093 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:30.093
2026-05-11 12:41:59.086 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:41:59.086
2026-05-11 12:47:46.338 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=12:47:46.338
2026-05-11 12:47:46.443 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=104.76
2026-05-11 12:47:46.447 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=109.03 | totalMs=109.03
2026-05-11 12:47:52.354 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=12:47:52.354
2026-05-11 12:47:52.370 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=12.69
2026-05-11 12:47:52.373 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=19.12 | totalMs=19.12
2026-05-11 12:48:28.647 | step 1 | route=IT_TicketPost | empId=21206 | query called at=12:48:28.647
2026-05-11 12:48:28.658 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-05-11 12:48:28.659 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=11.14 | totalMs=11.14
2026-05-11 12:48:28.659 | step 1 | route=IT_TicketPost | empId=21206 | query called at=12:48:28.659
2026-05-11 12:48:28.681 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=21.41
2026-05-11 12:48:28.683 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=24.13 | totalMs=24.13
2026-05-11 12:48:28.684 | step 1 | route=IT_TicketPost | empId=21206 | query called at=12:48:28.684
2026-05-11 12:48:28.686 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.65
2026-05-11 12:48:28.686 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.53 | totalMs=2.53
2026-05-11 12:48:28.918 | step 1 | route=IT_Ticket | empId=21206 | query called at=12:48:28.918
2026-05-11 12:48:28.928 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-05-11 12:48:28.930 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-11 12:48:28.932 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-11 12:48:28.933 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-11 12:48:28.958 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=24.41
2026-05-11 12:48:28.964 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=5.7
2026-05-11 12:48:28.964 | step 3 | route=IT_Ticket | empId=21206 | apiMs=46.62 | totalMs=46.62
2026-05-11 12:48:28.965 | step 1 | route=IT_Ticket | empId=21206 | query called at=12:48:28.965
2026-05-11 12:48:28.982 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=16.75
2026-05-11 12:48:28.983 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 12:48:28.985 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-11 12:48:28.985 | step 3 | route=IT_Ticket | empId=21206 | apiMs=20.16 | totalMs=20.16
2026-05-11 12:53:37.589 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=12:53:37.589
2026-05-11 12:53:37.624 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=34.34
2026-05-11 12:53:37.627 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=38.40 | totalMs=38.40
2026-05-11 12:53:38.602 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:53:38.602
2026-05-11 12:54:00.168 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=12:54:00.168
2026-05-11 12:54:00.251 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=81.77
2026-05-11 12:54:00.857 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=182.56
2026-05-11 12:54:01.285 | step 2 | route=SPOC_Entry_Save | empId=315 | query=IT_Ticket_Update_SPOC | queryMs=235.89
2026-05-11 12:54:01.391 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=1,222.47 | totalMs=1,222.47
2026-05-11 12:54:01.394 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=12:54:01.394
2026-05-11 12:54:01.404 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.74
2026-05-11 12:54:01.413 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.04
2026-05-11 12:54:01.422 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.09
2026-05-11 12:54:01.422 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=27.90 | totalMs=27.90
2026-05-11 12:54:01.423 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=12:54:01.423
2026-05-11 12:54:01.432 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.48
2026-05-11 12:54:01.447 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.39
2026-05-11 12:54:01.456 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.38
2026-05-11 12:54:01.456 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=33.67 | totalMs=33.67
2026-05-11 12:54:01.457 | step 1 | route=SPOC_Entry_Save | empId=315 | query called at=12:54:01.457
2026-05-11 12:54:01.464 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.31
2026-05-11 12:54:01.475 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.23
2026-05-11 12:54:01.484 | step 2 | route=SPOC_Entry_Save | empId=315 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.62
2026-05-11 12:54:01.484 | step 3 | route=SPOC_Entry_Save | empId=315 | apiMs=27.68 | totalMs=27.68
2026-05-11 12:54:01.736 | step 1 | route=Ticket_SPOC_Approve | empId=315 | query called at=12:54:01.736
2026-05-11 12:54:01.767 | step 2 | route=Ticket_SPOC_Approve | empId=315 | query=IT_TIcket_SPOCApp_Report | queryMs=30.82
2026-05-11 12:54:01.768 | step 3 | route=Ticket_SPOC_Approve | empId=315 | apiMs=31.74 | totalMs=31.74
2026-05-11 12:54:02.298 | step 4 | route=pageRenderd | empId=315 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:54:02.298
2026-05-11 12:57:35.362 | step 1 | route=IT_Ticket | empId=65386 | query called at=12:57:35.362
2026-05-11 12:57:35.405 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=42.35
2026-05-11 12:57:35.410 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-11 12:57:35.414 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 12:57:35.418 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-11 12:57:35.446 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=27.73
2026-05-11 12:57:35.452 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=6.11
2026-05-11 12:57:35.453 | step 3 | route=IT_Ticket | empId=65386 | apiMs=90.83 | totalMs=90.83
2026-05-11 12:57:35.453 | step 1 | route=IT_Ticket | empId=65386 | query called at=12:57:35.453
2026-05-11 12:57:35.474 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=20.1
2026-05-11 12:57:35.475 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-11 12:57:35.476 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-11 12:57:35.477 | step 3 | route=IT_Ticket | empId=65386 | apiMs=23.54 | totalMs=23.54
2026-05-11 13:23:16.576 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:23:16.576
2026-05-11 13:23:18.893 | step 1 | route=IT_Ticket | empId=37711 | query called at=13:23:18.893
2026-05-11 13:23:18.937 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=44
2026-05-11 13:23:18.939 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-11 13:23:18.941 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-11 13:23:18.942 | step 2 | route=IT_Ticket | empId=37711 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-11 13:23:18.971 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_it_Ticket_Details | queryMs=28.11
2026-05-11 13:23:18.977 | step 2 | route=IT_Ticket | empId=37711 | query=VMS_Comp_login_proc | queryMs=5.45
2026-05-11 13:23:18.977 | step 3 | route=IT_Ticket | empId=37711 | apiMs=83.99 | totalMs=83.99
2026-05-11 13:23:18.978 | step 1 | route=IT_Ticket | empId=37711 | query called at=13:23:18.978
2026-05-11 13:23:18.997 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=19.35
2026-05-11 13:23:18.999 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-11 13:23:19.000 | step 2 | route=IT_Ticket | empId=37711 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 13:23:19.001 | step 3 | route=IT_Ticket | empId=37711 | apiMs=23.03 | totalMs=23.03
2026-05-11 13:23:23.987 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=13:23:23.987
2026-05-11 13:23:24.043 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=55.01
2026-05-11 13:23:24.046 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=58.68 | totalMs=58.68
2026-05-11 13:23:25.475 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:23:25.475
2026-05-11 13:23:29.448 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=13:23:29.448
2026-05-11 13:23:29.469 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=19.78
2026-05-11 13:23:29.470 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=21.78 | totalMs=21.78
2026-05-11 13:23:29.471 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=13:23:29.471
2026-05-11 13:23:29.490 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=18.99
2026-05-11 13:23:29.491 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-05-11 13:23:29.492 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-05-11 13:23:29.492 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=21.84 | totalMs=21.84
2026-05-11 13:23:29.877 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=13:23:29.877
2026-05-11 13:23:29.895 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=17.52
2026-05-11 13:23:29.896 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=18.42 | totalMs=18.42
2026-05-11 13:23:31.109 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:23:31.109
2026-05-11 13:23:38.580 | step 1 | route=IT_Ticket | empId=60083 | query called at=13:23:38.580
2026-05-11 13:23:38.590 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-05-11 13:23:38.592 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-11 13:23:38.593 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-11 13:23:38.595 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-11 13:23:38.596 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-05-11 13:23:38.601 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=4.55
2026-05-11 13:23:38.601 | step 3 | route=IT_Ticket | empId=60083 | apiMs=21.65 | totalMs=21.65
2026-05-11 13:23:38.602 | step 1 | route=IT_Ticket | empId=60083 | query called at=13:23:38.602
2026-05-11 13:23:38.603 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-11 13:23:38.604 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-11 13:23:38.606 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-11 13:23:38.606 | step 3 | route=IT_Ticket | empId=60083 | apiMs=4.12 | totalMs=4.12
2026-05-11 13:23:44.062 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60083 | query called at=13:23:44.062
2026-05-11 13:23:44.511 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=448.32
2026-05-11 13:23:44.514 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60083 | apiMs=452.21 | totalMs=452.21
2026-05-11 13:23:46.399 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query called at=13:23:46.399
2026-05-11 13:23:46.411 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=11.09
2026-05-11 13:23:46.414 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60083 | apiMs=14.95 | totalMs=14.95
2026-05-11 13:24:30.553 | step 1 | route=IT_TicketPost | empId=60083 | query called at=13:24:30.553
2026-05-11 13:24:30.564 | step 2 | route=IT_TicketPost | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-05-11 13:24:30.564 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=11.48 | totalMs=11.48
2026-05-11 13:24:30.565 | step 1 | route=IT_TicketPost | empId=60083 | query called at=13:24:30.565
2026-05-11 13:24:30.590 | step 2 | route=IT_TicketPost | empId=60083 | query=IT_Ticket_Save_SPOC | queryMs=24.9
2026-05-11 13:24:30.592 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=27.27 | totalMs=27.27
2026-05-11 13:24:30.593 | step 1 | route=IT_TicketPost | empId=60083 | query called at=13:24:30.593
2026-05-11 13:24:30.594 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.41
2026-05-11 13:24:30.595 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=2.18 | totalMs=2.18
2026-05-11 13:24:30.595 | step 1 | route=IT_TicketPost | empId=60083 | query called at=13:24:30.595
2026-05-11 13:24:30.596 | step 2 | route=IT_TicketPost | empId=60083 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-11 13:24:30.597 | step 3 | route=IT_TicketPost | empId=60083 | apiMs=1.61 | totalMs=1.61
2026-05-11 13:24:32.723 | step 1 | route=IT_Ticket | empId=60083 | query called at=13:24:32.723
2026-05-11 13:24:32.734 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-05-11 13:24:32.738 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-11 13:24:32.742 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-11 13:24:32.743 | step 2 | route=IT_Ticket | empId=60083 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-11 13:24:32.745 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_it_Ticket_Details | queryMs=1.33
2026-05-11 13:24:32.747 | step 2 | route=IT_Ticket | empId=60083 | query=VMS_Comp_login_proc | queryMs=1.39
2026-05-11 13:24:32.747 | step 3 | route=IT_Ticket | empId=60083 | apiMs=23.73 | totalMs=23.73
2026-05-11 13:24:32.748 | step 1 | route=IT_Ticket | empId=60083 | query called at=13:24:32.748
2026-05-11 13:24:32.749 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-11 13:24:32.750 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 13:24:32.752 | step 2 | route=IT_Ticket | empId=60083 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 13:24:32.752 | step 3 | route=IT_Ticket | empId=60083 | apiMs=4.42 | totalMs=4.42
2026-05-11 13:25:01.330 | step 1 | route=IT_Ticket | empId=43397 | query called at=13:25:01.330
2026-05-11 13:25:01.345 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=15.04
2026-05-11 13:25:01.358 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=8.64
2026-05-11 13:25:01.362 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-11 13:25:01.365 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-11 13:25:01.366 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-05-11 13:25:01.368 | step 2 | route=IT_Ticket | empId=43397 | query=VMS_Comp_login_proc | queryMs=0.9
2026-05-11 13:25:01.368 | step 3 | route=IT_Ticket | empId=43397 | apiMs=38.44 | totalMs=38.44
2026-05-11 13:25:01.369 | step 1 | route=IT_Ticket | empId=43397 | query called at=13:25:01.369
2026-05-11 13:25:01.370 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-11 13:25:01.371 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-11 13:25:01.372 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-11 13:25:01.372 | step 3 | route=IT_Ticket | empId=43397 | apiMs=3.67 | totalMs=3.67
2026-05-11 13:25:16.566 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43397 | query called at=13:25:16.566
2026-05-11 13:25:17.007 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=440.57
2026-05-11 13:25:17.010 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43397 | apiMs=444.24 | totalMs=444.24
2026-05-11 13:25:21.176 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43397 | query called at=13:25:21.176
2026-05-11 13:25:21.188 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-05-11 13:25:21.192 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43397 | apiMs=15.51 | totalMs=15.51
2026-05-11 13:30:52.520 | step 1 | route=IT_TicketPost | empId=43397 | query called at=13:30:52.520
2026-05-11 13:30:52.532 | step 2 | route=IT_TicketPost | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=11.62
2026-05-11 13:30:52.535 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=15.62 | totalMs=15.62
2026-05-11 13:30:52.538 | step 1 | route=IT_TicketPost | empId=43397 | query called at=13:30:52.538
2026-05-11 13:30:52.569 | step 2 | route=IT_TicketPost | empId=43397 | query=IT_Ticket_Save_SPOC | queryMs=27.69
2026-05-11 13:30:52.571 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=32.72 | totalMs=32.72
2026-05-11 13:30:52.572 | step 1 | route=IT_TicketPost | empId=43397 | query called at=13:30:52.572
2026-05-11 13:30:52.573 | step 2 | route=IT_TicketPost | empId=43397 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-05-11 13:30:52.574 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=2.13 | totalMs=2.13
2026-05-11 13:30:52.802 | step 1 | route=IT_Ticket | empId=43397 | query called at=13:30:52.802
2026-05-11 13:30:52.812 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=10.17
2026-05-11 13:30:52.814 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-11 13:30:52.816 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-05-11 13:30:52.817 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-11 13:30:52.819 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-11 13:30:52.821 | step 2 | route=IT_Ticket | empId=43397 | query=VMS_Comp_login_proc | queryMs=1.4
2026-05-11 13:30:52.821 | step 3 | route=IT_Ticket | empId=43397 | apiMs=19.47 | totalMs=19.47
2026-05-11 13:30:52.822 | step 1 | route=IT_Ticket | empId=43397 | query called at=13:30:52.822
2026-05-11 13:30:52.823 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-11 13:30:52.825 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-11 13:30:52.826 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-11 13:30:52.826 | step 3 | route=IT_Ticket | empId=43397 | apiMs=4.64 | totalMs=4.64
2026-05-11 13:42:59.406 | step 5 | route=dashboard | empId=GST0066 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-11 14:05:29.336 | step 1 | route=IT_Ticket | empId=17712 | query called at=14:05:29.336
2026-05-11 14:05:29.381 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=43.85
2026-05-11 14:05:29.383 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-11 14:05:29.384 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-11 14:05:29.386 | step 2 | route=IT_Ticket | empId=17712 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-11 14:05:29.414 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_it_Ticket_Details | queryMs=27.58
2026-05-11 14:05:29.416 | step 2 | route=IT_Ticket | empId=17712 | query=VMS_Comp_login_proc | queryMs=1.4
2026-05-11 14:05:29.416 | step 3 | route=IT_Ticket | empId=17712 | apiMs=79.50 | totalMs=79.50
2026-05-11 14:05:29.416 | step 1 | route=IT_Ticket | empId=17712 | query called at=14:05:29.416
2026-05-11 14:05:29.436 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=19.09
2026-05-11 14:05:29.437 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-11 14:05:29.439 | step 2 | route=IT_Ticket | empId=17712 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-11 14:05:29.439 | step 3 | route=IT_Ticket | empId=17712 | apiMs=22.53 | totalMs=22.53
2026-05-11 14:21:16.910 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:21:16.910
2026-05-11 14:21:16.977 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=65.92
2026-05-11 14:21:16.977 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=67.14 | totalMs=67.14
2026-05-11 14:21:17.484 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:21:17.484
2026-05-11 14:21:29.254 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:21:29.254
2026-05-11 14:21:29.534 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=279.78
2026-05-11 14:21:30.027 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=436.11
2026-05-11 14:21:30.264 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=185.39
2026-05-11 14:21:30.326 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=24.98
2026-05-11 14:21:30.372 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=1,118.05 | totalMs=1,118.05
2026-05-11 14:21:30.375 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:21:30.375
2026-05-11 14:21:30.400 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.39
2026-05-11 14:21:30.401 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-05-11 14:21:30.403 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-05-11 14:21:30.403 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=28.35 | totalMs=28.35
2026-05-11 14:21:31.478 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:21:31.478
2026-05-11 14:21:31.480 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-05-11 14:21:31.482 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-11 14:21:31.483 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-11 14:21:31.484 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.63 | totalMs=5.63
2026-05-11 14:21:32.040 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:21:32.040
2026-05-11 14:21:32.042 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-05-11 14:21:32.043 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-11 14:21:32.045 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-11 14:21:32.045 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.18 | totalMs=5.18
2026-05-11 14:21:32.644 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=14:21:32.644
2026-05-11 14:21:32.646 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-11 14:21:32.648 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.27
2026-05-11 14:21:32.649 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-11 14:21:32.650 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.50 | totalMs=5.50
2026-05-11 14:21:33.468 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=14:21:33.468
2026-05-11 14:21:33.499 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.02
2026-05-11 14:21:33.500 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.96 | totalMs=31.96
2026-05-11 14:21:33.926 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:21:33.926
2026-05-11 14:29:06.892 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:29:06.892
2026-05-11 14:29:06.951 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=58.79
2026-05-11 14:29:06.956 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-11 14:29:06.960 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-11 14:29:06.964 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-11 14:29:06.992 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=27.45
2026-05-11 14:29:06.998 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=5.33
2026-05-11 14:29:06.998 | step 3 | route=IT_Ticket | empId=21206 | apiMs=106.46 | totalMs=106.46
2026-05-11 14:29:06.999 | step 1 | route=IT_Ticket | empId=21206 | query called at=14:29:06.999
2026-05-11 14:29:07.018 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=18.91
2026-05-11 14:29:07.019 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-11 14:29:07.021 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-11 14:29:07.021 | step 3 | route=IT_Ticket | empId=21206 | apiMs=22.14 | totalMs=22.14
2026-05-11 14:48:15.141 | step 1 | route=IT_Ticket | empId=57185 | query called at=14:48:15.141
2026-05-11 14:48:15.183 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=41.34
2026-05-11 14:48:15.187 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-11 14:48:15.191 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-11 14:48:15.195 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-11 14:48:15.210 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=15.28
2026-05-11 14:48:15.214 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=2.96
2026-05-11 14:48:15.214 | step 3 | route=IT_Ticket | empId=57185 | apiMs=73.09 | totalMs=73.09
2026-05-11 14:48:15.214 | step 1 | route=IT_Ticket | empId=57185 | query called at=14:48:15.214
2026-05-11 14:48:15.225 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=10.21
2026-05-11 14:48:15.226 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-05-11 14:48:15.227 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-11 14:48:15.228 | step 3 | route=IT_Ticket | empId=57185 | apiMs=13.16 | totalMs=13.16
2026-05-11 14:48:20.975 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=14:48:20.975
2026-05-11 14:48:21.290 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=310.93
2026-05-11 14:48:21.293 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=317.72 | totalMs=317.72
2026-05-11 14:48:23.161 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=14:48:23.161
2026-05-11 14:48:23.216 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=51.57
2026-05-11 14:48:23.219 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=58.20 | totalMs=58.20
2026-05-11 14:49:26.357 | step 1 | route=IT_TicketPost | empId=57185 | query called at=14:49:26.357
2026-05-11 14:49:26.368 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-05-11 14:49:26.368 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=11.52 | totalMs=11.52
2026-05-11 14:49:26.369 | step 1 | route=IT_TicketPost | empId=57185 | query called at=14:49:26.369
2026-05-11 14:49:26.964 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=595.25
2026-05-11 14:49:26.973 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=604.53 | totalMs=604.53
2026-05-11 14:49:26.974 | step 1 | route=IT_TicketPost | empId=57185 | query called at=14:49:26.974
2026-05-11 14:49:26.998 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.78
2026-05-11 14:49:26.998 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=24.62 | totalMs=24.62
2026-05-11 14:49:27.549 | step 1 | route=IT_Ticket | empId=57185 | query called at=14:49:27.549
2026-05-11 14:49:27.560 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.22
2026-05-11 14:49:27.562 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-11 14:49:27.564 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-11 14:49:27.565 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-11 14:49:27.567 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-05-11 14:49:27.572 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=5.41
2026-05-11 14:49:27.573 | step 3 | route=IT_Ticket | empId=57185 | apiMs=23.35 | totalMs=23.35
2026-05-11 14:49:27.573 | step 1 | route=IT_Ticket | empId=57185 | query called at=14:49:27.573
2026-05-11 14:49:27.575 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-05-11 14:49:27.576 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-11 14:49:27.578 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-11 14:49:27.578 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.64 | totalMs=4.64
2026-05-11 14:49:46.754 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=14:49:46.754
2026-05-11 14:49:46.812 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=58.23
2026-05-11 14:49:46.813 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=59.36 | totalMs=59.36
2026-05-11 14:49:47.553 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:47.553
2026-05-11 14:49:51.590 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=14:49:51.590
2026-05-11 14:49:51.639 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=47.82
2026-05-11 14:49:51.641 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=50.33 | totalMs=50.33
2026-05-11 14:49:51.641 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=14:49:51.641
2026-05-11 14:49:51.644 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.79
2026-05-11 14:49:51.645 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-11 14:49:51.646 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-11 14:49:51.647 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=5.59 | totalMs=5.59
2026-05-11 14:49:51.907 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=14:49:51.907
2026-05-11 14:49:51.954 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=45.7
2026-05-11 14:49:51.954 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=46.64 | totalMs=46.64
2026-05-11 14:49:52.813 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:52.813
2026-05-11 15:06:21.978 | step 1 | route=IT_Ticket | empId=45170 | query called at=15:06:21.978
2026-05-11 15:06:22.023 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=44.31
2026-05-11 15:06:22.025 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-11 15:06:22.027 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-11 15:06:22.028 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-11 15:06:22.058 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=29.23
2026-05-11 15:06:22.064 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=5.71
2026-05-11 15:06:22.064 | step 3 | route=IT_Ticket | empId=45170 | apiMs=85.62 | totalMs=85.62
2026-05-11 15:06:22.065 | step 1 | route=IT_Ticket | empId=45170 | query called at=15:06:22.065
2026-05-11 15:06:22.085 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=19.75
2026-05-11 15:06:22.086 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-11 15:06:22.087 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-11 15:06:22.088 | step 3 | route=IT_Ticket | empId=45170 | apiMs=23.22 | totalMs=23.22
2026-05-11 15:06:32.510 | step 1 | route=HW_TicketFun | empId= | query called at=15:06:32.510
2026-05-11 15:06:32.522 | step 2 | route=HW_TicketFun | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=11.12
2026-05-11 15:06:32.523 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=12.29 | totalMs=12.29
2026-05-11 15:07:23.082 | step 1 | route=HW_TicketPost | empId=45170 | query called at=15:07:23.082
2026-05-11 15:07:23.110 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=27.36
2026-05-11 15:07:23.113 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=30.96 | totalMs=30.96
2026-05-11 15:07:23.116 | step 1 | route=HW_TicketPost | empId=45170 | query called at=15:07:23.116
2026-05-11 15:07:23.121 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-05-11 15:07:23.121 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=4.91 | totalMs=4.91
2026-05-11 15:07:23.122 | step 1 | route=HW_TicketPost | empId=45170 | query called at=15:07:23.122
2026-05-11 15:07:23.123 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-05-11 15:07:23.124 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=2.24 | totalMs=2.24
2026-05-11 15:07:23.124 | step 1 | route=HW_TicketPost | empId=45170 | query called at=15:07:23.124
2026-05-11 15:07:23.189 | step 2 | route=HW_TicketPost | empId=45170 | query=hw_ticket_save_proc_kpi | queryMs=63.98
2026-05-11 15:07:23.191 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=66.58 | totalMs=66.58
2026-05-11 15:07:25.935 | step 1 | route=IT_Ticket | empId=45170 | query called at=15:07:25.935
2026-05-11 15:07:25.945 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=9.59
2026-05-11 15:07:25.949 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-11 15:07:25.953 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-11 15:07:25.954 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-11 15:07:25.955 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-05-11 15:07:25.957 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=1.13
2026-05-11 15:07:25.957 | step 3 | route=IT_Ticket | empId=45170 | apiMs=22.46 | totalMs=22.46
2026-05-11 15:07:25.958 | step 1 | route=IT_Ticket | empId=45170 | query called at=15:07:25.958
2026-05-11 15:07:25.959 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-11 15:07:25.960 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-11 15:07:25.962 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-11 15:07:25.962 | step 3 | route=IT_Ticket | empId=45170 | apiMs=4.06 | totalMs=4.06
2026-05-11 15:08:20.765 | step 1 | route=IT_Ticket | empId=45170 | query called at=15:08:20.765
2026-05-11 15:08:20.778 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=11.76
2026-05-11 15:08:20.782 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-11 15:08:20.787 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.8
2026-05-11 15:08:20.791 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-11 15:08:20.793 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-11 15:08:20.795 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-11 15:08:20.795 | step 3 | route=IT_Ticket | empId=45170 | apiMs=29.80 | totalMs=29.80
2026-05-11 15:08:20.796 | step 1 | route=IT_Ticket | empId=45170 | query called at=15:08:20.796
2026-05-11 15:08:20.797 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-11 15:08:20.803 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=5.86
2026-05-11 15:08:20.805 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 15:08:20.805 | step 3 | route=IT_Ticket | empId=45170 | apiMs=9.41 | totalMs=9.41
2026-05-11 15:08:22.470 | step 1 | route=IT_Ticket | empId=45170 | query called at=15:08:22.470
2026-05-11 15:08:22.484 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-05-11 15:08:22.489 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-05-11 15:08:22.491 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-05-11 15:08:22.494 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=2.29
2026-05-11 15:08:22.495 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-05-11 15:08:22.497 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=1.26
2026-05-11 15:08:22.497 | step 3 | route=IT_Ticket | empId=45170 | apiMs=26.95 | totalMs=26.95
2026-05-11 15:08:22.498 | step 1 | route=IT_Ticket | empId=45170 | query called at=15:08:22.498
2026-05-11 15:08:22.501 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=2.16
2026-05-11 15:08:22.502 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-11 15:08:22.503 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-11 15:08:22.503 | step 3 | route=IT_Ticket | empId=45170 | apiMs=5.42 | totalMs=5.42
2026-05-11 15:08:23.974 | step 1 | route=IT_Ticket | empId=45170 | query called at=15:08:23.974
2026-05-11 15:08:23.986 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-05-11 15:08:23.990 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-11 15:08:23.994 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-11 15:08:23.997 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-11 15:08:23.999 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=0.81
2026-05-11 15:08:24.000 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=0.95
2026-05-11 15:08:24.000 | step 3 | route=IT_Ticket | empId=45170 | apiMs=25.92 | totalMs=25.92
2026-05-11 15:08:24.001 | step 1 | route=IT_Ticket | empId=45170 | query called at=15:08:24.001
2026-05-11 15:08:24.002 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-11 15:08:24.003 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-11 15:08:24.004 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-11 15:08:24.005 | step 3 | route=IT_Ticket | empId=45170 | apiMs=3.92 | totalMs=3.92
2026-05-11 15:12:50.057 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:12:50.057
2026-05-11 15:12:50.110 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=52.83
2026-05-11 15:12:50.119 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.75
2026-05-11 15:12:50.127 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=5.65
2026-05-11 15:12:50.131 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-11 15:12:50.197 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=65.06
2026-05-11 15:12:50.216 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=19.15
2026-05-11 15:12:50.217 | step 3 | route=IT_Ticket | empId=51863 | apiMs=160.11 | totalMs=160.11
2026-05-11 15:12:50.217 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:12:50.217
2026-05-11 15:12:50.269 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=51.59
2026-05-11 15:12:50.271 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-11 15:12:50.272 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-11 15:12:50.272 | step 3 | route=IT_Ticket | empId=51863 | apiMs=54.88 | totalMs=54.88
2026-05-11 15:13:06.163 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51863 | query called at=15:13:06.163
2026-05-11 15:13:06.359 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=195.65
2026-05-11 15:13:06.363 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51863 | apiMs=199.56 | totalMs=199.56
2026-05-11 15:13:08.783 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query called at=15:13:08.783
2026-05-11 15:13:09.165 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=381.35
2026-05-11 15:13:09.168 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51863 | apiMs=385.35 | totalMs=385.35
2026-05-11 15:14:15.944 | step 1 | route=IT_TicketPost | empId=51863 | query called at=15:14:15.944
2026-05-11 15:14:15.954 | step 2 | route=IT_TicketPost | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-05-11 15:14:15.957 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=13.41 | totalMs=13.41
2026-05-11 15:14:15.960 | step 1 | route=IT_TicketPost | empId=51863 | query called at=15:14:15.960
2026-05-11 15:14:18.732 | step 2 | route=IT_TicketPost | empId=51863 | query=IT_Ticket_Save_SPOC | queryMs=2769.25
2026-05-11 15:14:18.789 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=2,829.18 | totalMs=2,829.18
2026-05-11 15:14:18.790 | step 1 | route=IT_TicketPost | empId=51863 | query called at=15:14:18.790
2026-05-11 15:14:18.798 | step 2 | route=IT_TicketPost | empId=51863 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.87
2026-05-11 15:14:18.798 | step 3 | route=IT_TicketPost | empId=51863 | apiMs=8.75 | totalMs=8.75
2026-05-11 15:14:20.987 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:14:20.987
2026-05-11 15:14:20.997 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-05-11 15:14:21.001 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 15:14:21.005 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-11 15:14:21.006 | step 2 | route=IT_Ticket | empId=51863 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-11 15:14:21.008 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-05-11 15:14:21.014 | step 2 | route=IT_Ticket | empId=51863 | query=VMS_Comp_login_proc | queryMs=5.61
2026-05-11 15:14:21.014 | step 3 | route=IT_Ticket | empId=51863 | apiMs=26.97 | totalMs=26.97
2026-05-11 15:14:21.014 | step 1 | route=IT_Ticket | empId=51863 | query called at=15:14:21.014
2026-05-11 15:14:21.016 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-11 15:14:21.017 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-05-11 15:14:21.018 | step 2 | route=IT_Ticket | empId=51863 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-11 15:14:21.018 | step 3 | route=IT_Ticket | empId=51863 | apiMs=3.85 | totalMs=3.85
2026-05-11 15:15:54.465 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=15:15:54.465
2026-05-11 15:15:54.539 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=73.44
2026-05-11 15:15:54.540 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=74.61 | totalMs=74.61
2026-05-11 15:15:55.083 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:15:55.083
2026-05-11 15:16:01.705 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=15:16:01.705
2026-05-11 15:16:01.814 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=108.36
2026-05-11 15:16:03.510 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=1683.05
2026-05-11 15:16:03.534 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=IT_Ticket_Update_SPOC | queryMs=7.85
2026-05-11 15:16:03.539 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=1,833.96 | totalMs=1,833.96
2026-05-11 15:16:03.542 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=15:16:03.542
2026-05-11 15:16:03.554 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.07
2026-05-11 15:16:03.563 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.9
2026-05-11 15:16:03.571 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.95
2026-05-11 15:16:03.571 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=28.91 | totalMs=28.91
2026-05-11 15:16:06.865 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=15:16:06.865
2026-05-11 15:16:06.874 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.79
2026-05-11 15:16:06.883 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.68
2026-05-11 15:16:06.891 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.29
2026-05-11 15:16:06.894 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=28.99 | totalMs=28.99
2026-05-11 15:16:08.405 | step 1 | route=SPOC_Entry_Save | empId=49337 | query called at=15:16:08.405
2026-05-11 15:16:08.412 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.47
2026-05-11 15:16:08.420 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.93
2026-05-11 15:16:08.429 | step 2 | route=SPOC_Entry_Save | empId=49337 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.03
2026-05-11 15:16:08.429 | step 3 | route=SPOC_Entry_Save | empId=49337 | apiMs=24.28 | totalMs=24.28
2026-05-11 15:16:10.332 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=15:16:10.332
2026-05-11 15:16:10.372 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=39.59
2026-05-11 15:16:10.372 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=40.72 | totalMs=40.72
2026-05-11 15:16:10.995 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:16:10.995
2026-05-11 15:18:22.703 | step 1 | route=DesignerTicket | empId=21206 | query called at=15:18:22.703
2026-05-11 15:18:22.714 | step 2 | route=DesignerTicket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=10.82
2026-05-11 15:18:22.715 | step 3 | route=DesignerTicket | empId=21206 | apiMs=11.95 | totalMs=11.95
2026-05-11 15:18:22.715 | step 1 | route=DesignerTicket | empId=21206 | query called at=15:18:22.715
2026-05-11 15:18:22.717 | step 2 | route=DesignerTicket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-11 15:18:22.717 | step 3 | route=DesignerTicket | empId=21206 | apiMs=1.91 | totalMs=1.91
2026-05-11 15:18:22.718 | step 1 | route=DesignerTicket | empId=21206 | query called at=15:18:22.718
2026-05-11 15:18:22.747 | step 2 | route=DesignerTicket | empId=21206 | query=Desginer_Typeof_Works_Master_Proc | queryMs=28.78
2026-05-11 15:18:22.747 | step 3 | route=DesignerTicket | empId=21206 | apiMs=29.44 | totalMs=29.44
2026-05-11 15:33:53.203 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:33:53.203
2026-05-11 15:33:53.259 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=55.7
2026-05-11 15:33:53.261 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-11 15:33:53.262 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-11 15:33:53.264 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-11 15:33:53.292 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=28.21
2026-05-11 15:33:53.298 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.72
2026-05-11 15:33:53.299 | step 3 | route=IT_Ticket | empId=41671 | apiMs=95.89 | totalMs=95.89
2026-05-11 15:33:53.299 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:33:53.299
2026-05-11 15:33:53.319 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=19.77
2026-05-11 15:33:53.321 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-11 15:33:53.322 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-11 15:33:53.322 | step 3 | route=IT_Ticket | empId=41671 | apiMs=23.11 | totalMs=23.11
2026-05-11 15:34:28.057 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=15:34:28.057
2026-05-11 15:34:28.238 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=180.29
2026-05-11 15:34:28.241 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=184.41 | totalMs=184.41
2026-05-11 15:34:30.454 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=15:34:30.454
2026-05-11 15:34:30.466 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-05-11 15:34:30.469 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=15.44 | totalMs=15.44
2026-05-11 15:35:29.234 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:35:29.234
2026-05-11 15:35:29.245 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-05-11 15:35:29.249 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=14.95 | totalMs=14.95
2026-05-11 15:35:29.252 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:35:29.252
2026-05-11 15:35:29.673 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=418.01
2026-05-11 15:35:29.729 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=476.82 | totalMs=476.82
2026-05-11 15:35:29.729 | step 1 | route=IT_TicketPost | empId=41671 | query called at=15:35:29.729
2026-05-11 15:35:29.742 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=12.82
2026-05-11 15:35:29.743 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=13.81 | totalMs=13.81
2026-05-11 15:35:29.970 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:35:29.970
2026-05-11 15:35:29.981 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-05-11 15:35:29.983 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-11 15:35:29.984 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-11 15:35:29.985 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-11 15:35:29.987 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-05-11 15:35:29.993 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.92
2026-05-11 15:35:29.994 | step 3 | route=IT_Ticket | empId=41671 | apiMs=23.29 | totalMs=23.29
2026-05-11 15:35:29.994 | step 1 | route=IT_Ticket | empId=41671 | query called at=15:35:29.994
2026-05-11 15:35:29.996 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-11 15:35:29.997 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-11 15:35:29.999 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 15:35:29.999 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.59 | totalMs=4.59
2026-05-11 15:35:48.911 | step 1 | route=IT_Ticket | empId=61619 | query called at=15:35:48.911
2026-05-11 15:35:48.923 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-05-11 15:35:48.928 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1.69
2026-05-11 15:35:48.932 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 15:35:48.936 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-11 15:35:48.937 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-11 15:35:48.939 | step 2 | route=IT_Ticket | empId=61619 | query=VMS_Comp_login_proc | queryMs=1.3
2026-05-11 15:35:48.939 | step 3 | route=IT_Ticket | empId=61619 | apiMs=27.89 | totalMs=27.89
2026-05-11 15:35:48.940 | step 1 | route=IT_Ticket | empId=61619 | query called at=15:35:48.940
2026-05-11 15:35:48.941 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-05-11 15:35:48.943 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-11 15:35:48.944 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-11 15:35:48.945 | step 3 | route=IT_Ticket | empId=61619 | apiMs=5.11 | totalMs=5.11
2026-05-11 15:35:55.648 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61619 | query called at=15:35:55.648
2026-05-11 15:35:56.062 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=413.77
2026-05-11 15:35:56.063 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61619 | apiMs=414.91 | totalMs=414.91
2026-05-11 15:35:58.246 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61619 | query called at=15:35:58.246
2026-05-11 15:35:59.285 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1038
2026-05-11 15:35:59.285 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61619 | apiMs=1,039.03 | totalMs=1,039.03
2026-05-11 15:37:52.287 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=15:37:52.287
2026-05-11 15:37:52.315 | step 1 | route=IT_TicketPost | empId=61619 | query called at=15:37:52.315
2026-05-11 15:37:52.329 | step 2 | route=IT_TicketPost | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-05-11 15:37:52.332 | step 3 | route=IT_TicketPost | empId=61619 | apiMs=17.17 | totalMs=17.17
2026-05-11 15:37:52.335 | step 1 | route=IT_TicketPost | empId=61619 | query called at=15:37:52.335
2026-05-11 15:37:52.506 | step 1 | route=IT_TicketPost | empId=61619 | query called at=15:37:52.506
2026-05-11 15:37:52.518 | step 2 | route=IT_TicketPost | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-05-11 15:37:52.519 | step 3 | route=IT_TicketPost | empId=61619 | apiMs=12.13 | totalMs=12.13
2026-05-11 15:37:52.519 | step 1 | route=IT_TicketPost | empId=61619 | query called at=15:37:52.519
2026-05-11 15:37:52.968 | step 2 | route=IT_TicketPost | empId=61619 | query=IT_Ticket_Save_SPOC | queryMs=632.33
2026-05-11 15:37:52.973 | step 3 | route=IT_TicketPost | empId=61619 | apiMs=638.15 | totalMs=638.15
2026-05-11 15:37:52.974 | step 1 | route=IT_TicketPost | empId=61619 | query called at=15:37:52.974
2026-05-11 15:37:52.974 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=685.45
2026-05-11 15:37:52.974 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=687.07 | totalMs=687.07
2026-05-11 15:37:52.969 | step 2 | route=IT_TicketPost | empId=61619 | query=IT_Ticket_Save_SPOC | queryMs=449.22 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x0b055edb7bbed1169125e21dbc06d121a715a7811f967f72d9e34203b7b28a06). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=SELVA.PRASANTH.M/GUA0027,@Type_Iss=7,@Issuse_Describ=line issue change Line no 3 to 1 line,@Severity_Iss=1,@Module_id=11,@Comp_id=3919,@User_Code=61619,@Fc_name=9549,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=69842,@Menu_Link=woven line issue change it 3 to 1line,@Comp_Code=8,@Existing=Bundel no : 122564,@Proposed=line no change it mention the bundel no 3 to 1 line)
2026-05-11 15:37:52.976 | step 2 | route=IT_TicketPost | empId=61619 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-05-11 15:37:52.976 | step 3 | route=IT_TicketPost | empId=61619 | apiMs=2.42 | totalMs=2.42
2026-05-11 15:37:53.003 | step 5 | route=IT_TicketPost | empId=61619 | action=Ticket Entry Save(USER MISTAKE || ENTRY CORRECTION) - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot insert duplicate key row in object 'dbo.IT_Ticket_Details_New' with unique index 'UX_uniqueTicket'. The duplicate key value is (0x0b055edb7bbed1169125e21dbc06d121a715a7811f967f72d9e34203b7b28a06). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.IT_Ticket_Save_SPOC 
                        @ReportedBy=SELVA.PRASANTH.M/GUA0027,@Type_Iss=7,@Issuse_Describ=line issue change Line no 3 to 1 line,@Severity_Iss=1,@Module_id=11,@Comp_id=3919,@User_Code=61619,@Fc_name=9549,@Filepath=,@Filepath_2=,
                        @Filepath_3=,@Business_Value=0,@Ret_on_income=0,@Res_Emplno=69842,@Menu_Link=woven line issue change it 3 to 1line,@Comp_Code=8,@Existing=Bundel no : 122564,@Proposed=line no change it mention the bundel no 3 to 1 line)
2026-05-11 15:37:53.328 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:37:53.328
2026-05-11 15:37:53.587 | step 1 | route=IT_Ticket | empId=61619 | query called at=15:37:53.587
2026-05-11 15:37:53.598 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=10.41
2026-05-11 15:37:53.599 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-11 15:37:53.601 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-11 15:37:53.602 | step 2 | route=IT_Ticket | empId=61619 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 15:37:53.604 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-11 15:37:53.606 | step 2 | route=IT_Ticket | empId=61619 | query=VMS_Comp_login_proc | queryMs=1.42
2026-05-11 15:37:53.606 | step 3 | route=IT_Ticket | empId=61619 | apiMs=19.30 | totalMs=19.30
2026-05-11 15:37:53.607 | step 1 | route=IT_Ticket | empId=61619 | query called at=15:37:53.607
2026-05-11 15:37:53.608 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-11 15:37:53.609 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 15:37:53.611 | step 2 | route=IT_Ticket | empId=61619 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-11 15:37:53.611 | step 3 | route=IT_Ticket | empId=61619 | apiMs=4.53 | totalMs=4.53
2026-05-11 15:38:02.396 | step 1 | route=IT_Ticket_Report | empId=61619 | query called at=15:38:02.396
2026-05-11 15:38:03.043 | step 2 | route=IT_Ticket_Report | empId=61619 | query=kpi_it_ticket_report_page_proc | queryMs=645.78
2026-05-11 15:38:03.047 | step 3 | route=IT_Ticket_Report | empId=61619 | apiMs=650.30 | totalMs=650.30
2026-05-11 15:38:03.697 | step 4 | route=pageRenderd | empId=61619 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:38:03.697
2026-05-11 15:38:10.517 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=15:38:10.517
2026-05-11 15:38:10.595 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=77.34
2026-05-11 15:38:10.602 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-05-11 15:38:10.622 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=12.6
2026-05-11 15:38:10.630 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=112.91 | totalMs=112.91
2026-05-11 15:38:10.630 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=15:38:10.630
2026-05-11 15:38:10.632 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-05-11 15:38:10.633 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-05-11 15:38:10.634 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-05-11 15:38:10.635 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=4.20 | totalMs=4.20
2026-05-11 15:38:10.635 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=15:38:10.635
2026-05-11 15:38:10.636 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-05-11 15:38:10.637 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-05-11 15:38:10.638 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-05-11 15:38:10.639 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=3.59 | totalMs=3.59
2026-05-11 15:38:10.639 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=15:38:10.639
2026-05-11 15:38:10.640 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-05-11 15:38:10.641 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-05-11 15:38:10.642 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-05-11 15:38:10.643 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=3.61 | totalMs=3.61
2026-05-11 15:38:10.866 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=15:38:10.866
2026-05-11 15:38:10.883 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=15.71
2026-05-11 15:38:10.883 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=16.63 | totalMs=16.63
2026-05-11 15:38:11.209 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:38:11.209
2026-05-11 15:51:03.077 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:51:03.077
2026-05-11 15:51:03.124 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=45.99
2026-05-11 15:51:03.125 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-11 15:51:03.127 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-11 15:51:03.128 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-11 15:51:03.157 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=28.5
2026-05-11 15:51:03.161 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=3.7
2026-05-11 15:51:03.161 | step 3 | route=IT_Ticket | empId=38722 | apiMs=84.44 | totalMs=84.44
2026-05-11 15:51:03.162 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:51:03.162
2026-05-11 15:51:03.183 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=20.81
2026-05-11 15:51:03.184 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-11 15:51:03.186 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-11 15:51:03.186 | step 3 | route=IT_Ticket | empId=38722 | apiMs=23.97 | totalMs=23.97
2026-05-11 15:51:20.082 | step 1 | route=HW_TicketFun | empId= | query called at=15:51:20.082
2026-05-11 15:51:20.095 | step 2 | route=HW_TicketFun | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=12.38
2026-05-11 15:51:20.096 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.60 | totalMs=13.60
2026-05-11 15:51:38.976 | step 1 | route=HW_TicketPost | empId=38722 | query called at=15:51:38.976
2026-05-11 15:51:39.007 | step 2 | route=HW_TicketPost | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=30.84
2026-05-11 15:51:39.008 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=31.89 | totalMs=31.89
2026-05-11 15:51:39.008 | step 1 | route=HW_TicketPost | empId=38722 | query called at=15:51:39.008
2026-05-11 15:51:39.011 | step 2 | route=HW_TicketPost | empId=38722 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-05-11 15:51:39.011 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=2.38 | totalMs=2.38
2026-05-11 15:51:39.011 | step 1 | route=HW_TicketPost | empId=38722 | query called at=15:51:39.011
2026-05-11 15:51:39.013 | step 2 | route=HW_TicketPost | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-11 15:51:39.013 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=1.90 | totalMs=1.90
2026-05-11 15:51:39.014 | step 1 | route=HW_TicketPost | empId=38722 | query called at=15:51:39.014
2026-05-11 15:51:39.064 | step 2 | route=HW_TicketPost | empId=38722 | query=hw_ticket_save_proc_kpi | queryMs=50.32
2026-05-11 15:51:39.083 | step 3 | route=HW_TicketPost | empId=38722 | apiMs=69.06 | totalMs=69.06
2026-05-11 15:51:39.309 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:51:39.309
2026-05-11 15:51:39.320 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-05-11 15:51:39.321 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-11 15:51:39.323 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-11 15:51:39.324 | step 2 | route=IT_Ticket | empId=38722 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-11 15:51:39.325 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-05-11 15:51:39.329 | step 2 | route=IT_Ticket | empId=38722 | query=VMS_Comp_login_proc | queryMs=3.9
2026-05-11 15:51:39.330 | step 3 | route=IT_Ticket | empId=38722 | apiMs=20.21 | totalMs=20.21
2026-05-11 15:51:39.330 | step 1 | route=IT_Ticket | empId=38722 | query called at=15:51:39.330
2026-05-11 15:51:39.332 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-11 15:51:39.333 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-11 15:51:39.334 | step 2 | route=IT_Ticket | empId=38722 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-11 15:51:39.335 | step 3 | route=IT_Ticket | empId=38722 | apiMs=4.41 | totalMs=4.41
2026-05-11 15:54:07.974 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:54:07.974
2026-05-11 15:54:07.985 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.97
2026-05-11 15:54:07.990 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-05-11 15:54:07.995 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-11 15:54:07.999 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-11 15:54:08.001 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-05-11 15:54:08.006 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=5.64
2026-05-11 15:54:08.007 | step 3 | route=IT_Ticket | empId=21248 | apiMs=33.10 | totalMs=33.10
2026-05-11 15:54:08.007 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:54:08.007
2026-05-11 15:54:08.009 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-11 15:54:08.010 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-11 15:54:08.012 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-11 15:54:08.012 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.70 | totalMs=4.70
2026-05-11 15:54:12.747 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=15:54:12.747
2026-05-11 15:54:12.982 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=234.41
2026-05-11 15:54:12.982 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=235.49 | totalMs=235.49
2026-05-11 15:54:15.358 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=15:54:15.358
2026-05-11 15:54:15.369 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.59
2026-05-11 15:54:15.372 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=14.27 | totalMs=14.27
2026-05-11 15:54:48.447 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:54:48.447
2026-05-11 15:54:48.458 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-05-11 15:54:48.462 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.36 | totalMs=14.36
2026-05-11 15:54:48.465 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:54:48.465
2026-05-11 15:54:48.643 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=175.02
2026-05-11 15:54:48.644 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=179.46 | totalMs=179.46
2026-05-11 15:54:48.645 | step 1 | route=IT_TicketPost | empId=21248 | query called at=15:54:48.645
2026-05-11 15:54:48.646 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-05-11 15:54:48.647 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.02 | totalMs=2.02
2026-05-11 15:54:51.576 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:54:51.576
2026-05-11 15:54:51.590 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-05-11 15:54:51.595 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-11 15:54:51.599 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-11 15:54:51.601 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-11 15:54:51.602 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-05-11 15:54:51.604 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=1.33
2026-05-11 15:54:51.604 | step 3 | route=IT_Ticket | empId=21248 | apiMs=28.37 | totalMs=28.37
2026-05-11 15:54:51.605 | step 1 | route=IT_Ticket | empId=21248 | query called at=15:54:51.605
2026-05-11 15:54:51.607 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-11 15:54:51.609 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-11 15:54:51.610 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-11 15:54:51.610 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.97 | totalMs=4.97
2026-05-11 15:59:10.157 | step 1 | route=IT_Ticket | empId=57185 | query called at=15:59:10.157
2026-05-11 15:59:10.168 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-05-11 15:59:10.170 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-11 15:59:10.171 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-11 15:59:10.173 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-11 15:59:10.174 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-05-11 15:59:10.178 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=3.49
2026-05-11 15:59:10.178 | step 3 | route=IT_Ticket | empId=57185 | apiMs=21.53 | totalMs=21.53
2026-05-11 15:59:10.179 | step 1 | route=IT_Ticket | empId=57185 | query called at=15:59:10.179
2026-05-11 15:59:10.180 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-11 15:59:10.182 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-11 15:59:10.183 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-11 15:59:10.184 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.89 | totalMs=4.89
2026-05-11 15:59:18.429 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=15:59:18.429
2026-05-11 15:59:18.785 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=355.64
2026-05-11 15:59:18.785 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=356.47 | totalMs=356.47
2026-05-11 15:59:20.932 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=15:59:20.932
2026-05-11 15:59:20.944 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.6
2026-05-11 15:59:20.948 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=15.75 | totalMs=15.75
2026-05-11 16:00:17.536 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:00:17.536
2026-05-11 16:00:17.547 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-05-11 16:00:17.550 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=13.89 | totalMs=13.89
2026-05-11 16:00:17.553 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:00:17.553
2026-05-11 16:00:17.606 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=49.69
2026-05-11 16:00:17.608 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=54.29 | totalMs=54.29
2026-05-11 16:00:17.608 | step 1 | route=IT_TicketPost | empId=57185 | query called at=16:00:17.608
2026-05-11 16:00:17.610 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-05-11 16:00:17.610 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.99 | totalMs=1.99
2026-05-11 16:00:18.106 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:00:18.106
2026-05-11 16:00:18.116 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-05-11 16:00:18.118 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-11 16:00:18.120 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-11 16:00:18.121 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-11 16:00:18.123 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-11 16:00:18.129 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=5.73
2026-05-11 16:00:18.129 | step 3 | route=IT_Ticket | empId=57185 | apiMs=23.69 | totalMs=23.69
2026-05-11 16:00:18.130 | step 1 | route=IT_Ticket | empId=57185 | query called at=16:00:18.130
2026-05-11 16:00:18.132 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-11 16:00:18.133 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-11 16:00:18.134 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-11 16:00:18.135 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.51 | totalMs=4.51
2026-05-11 16:00:25.931 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:00:25.931
2026-05-11 16:00:25.942 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-05-11 16:00:25.943 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-11 16:00:25.945 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-11 16:00:25.946 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-11 16:00:25.948 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-05-11 16:00:25.949 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.14
2026-05-11 16:00:25.949 | step 3 | route=IT_Ticket | empId=49869 | apiMs=18.18 | totalMs=18.18
2026-05-11 16:00:25.950 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:00:25.950
2026-05-11 16:00:25.951 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-11 16:00:25.953 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-11 16:00:25.954 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-11 16:00:25.954 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.62 | totalMs=4.62
2026-05-11 16:00:31.233 | step 1 | route=Ticket_Entry_SPOC_Module | empId=49869 | query called at=16:00:31.233
2026-05-11 16:00:31.679 | step 2 | route=Ticket_Entry_SPOC_Module | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=445.59
2026-05-11 16:00:31.683 | step 3 | route=Ticket_Entry_SPOC_Module | empId=49869 | apiMs=450.07 | totalMs=450.07
2026-05-11 16:00:33.007 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query called at=16:00:33.007
2026-05-11 16:00:33.068 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=57.82
2026-05-11 16:00:33.071 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=49869 | apiMs=63.91 | totalMs=63.91
2026-05-11 16:00:56.445 | step 1 | route=IT_TicketPost | empId=49869 | query called at=16:00:56.445
2026-05-11 16:00:56.457 | step 2 | route=IT_TicketPost | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-05-11 16:00:56.461 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=15.16 | totalMs=15.16
2026-05-11 16:00:56.464 | step 1 | route=IT_TicketPost | empId=49869 | query called at=16:00:56.464
2026-05-11 16:00:56.633 | step 2 | route=IT_TicketPost | empId=49869 | query=IT_Ticket_Save_SPOC | queryMs=166.99
2026-05-11 16:00:56.635 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=171.72 | totalMs=171.72
2026-05-11 16:00:56.636 | step 1 | route=IT_TicketPost | empId=49869 | query called at=16:00:56.636
2026-05-11 16:00:56.638 | step 2 | route=IT_TicketPost | empId=49869 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-05-11 16:00:56.638 | step 3 | route=IT_TicketPost | empId=49869 | apiMs=2.70 | totalMs=2.70
2026-05-11 16:00:59.162 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:00:59.162
2026-05-11 16:00:59.172 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-05-11 16:00:59.174 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-11 16:00:59.176 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-11 16:00:59.177 | step 2 | route=IT_Ticket | empId=49869 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-11 16:00:59.179 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-11 16:00:59.181 | step 2 | route=IT_Ticket | empId=49869 | query=VMS_Comp_login_proc | queryMs=1.33
2026-05-11 16:00:59.181 | step 3 | route=IT_Ticket | empId=49869 | apiMs=19.32 | totalMs=19.32
2026-05-11 16:00:59.181 | step 1 | route=IT_Ticket | empId=49869 | query called at=16:00:59.181
2026-05-11 16:00:59.183 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-11 16:00:59.184 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-11 16:00:59.186 | step 2 | route=IT_Ticket | empId=49869 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-11 16:00:59.186 | step 3 | route=IT_Ticket | empId=49869 | apiMs=4.83 | totalMs=4.83
2026-05-11 16:06:04.977 | step 1 | route=IT_Ticket | empId=54265 | query called at=16:06:04.977
2026-05-11 16:06:05.059 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=82.01
2026-05-11 16:06:05.068 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=7.77
2026-05-11 16:06:05.076 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-05-11 16:06:05.085 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=8.09
2026-05-11 16:06:05.137 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_it_Ticket_Details | queryMs=52
2026-05-11 16:06:05.146 | step 2 | route=IT_Ticket | empId=54265 | query=VMS_Comp_login_proc | queryMs=8.9
2026-05-11 16:06:05.147 | step 3 | route=IT_Ticket | empId=54265 | apiMs=170.14 | totalMs=170.14
2026-05-11 16:06:05.147 | step 1 | route=IT_Ticket | empId=54265 | query called at=16:06:05.147
2026-05-11 16:06:05.189 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=41.33
2026-05-11 16:06:05.198 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-05-11 16:06:05.206 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-05-11 16:06:05.207 | step 3 | route=IT_Ticket | empId=54265 | apiMs=59.37 | totalMs=59.37
2026-05-11 16:06:15.474 | step 1 | route=HW_TicketFun | empId= | query called at=16:06:15.474
2026-05-11 16:06:15.487 | step 2 | route=HW_TicketFun | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=9.76
2026-05-11 16:06:15.490 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=16.02 | totalMs=16.02
2026-05-11 16:06:59.871 | step 1 | route=HW_TicketPost | empId=54265 | query called at=16:06:59.871
2026-05-11 16:06:59.901 | step 2 | route=HW_TicketPost | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=29.62
2026-05-11 16:06:59.901 | step 3 | route=HW_TicketPost | empId=54265 | apiMs=30.59 | totalMs=30.59
2026-05-11 16:06:59.902 | step 1 | route=HW_TicketPost | empId=54265 | query called at=16:06:59.902
2026-05-11 16:06:59.904 | step 2 | route=HW_TicketPost | empId=54265 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-05-11 16:06:59.905 | step 3 | route=HW_TicketPost | empId=54265 | apiMs=2.80 | totalMs=2.80
2026-05-11 16:06:59.905 | step 1 | route=HW_TicketPost | empId=54265 | query called at=16:06:59.905
2026-05-11 16:06:59.907 | step 2 | route=HW_TicketPost | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-11 16:06:59.907 | step 3 | route=HW_TicketPost | empId=54265 | apiMs=1.93 | totalMs=1.93
2026-05-11 16:06:59.908 | step 1 | route=HW_TicketPost | empId=54265 | query called at=16:06:59.908
2026-05-11 16:06:59.924 | step 2 | route=HW_TicketPost | empId=54265 | query=hw_ticket_save_proc_kpi | queryMs=15.85
2026-05-11 16:06:59.927 | step 3 | route=HW_TicketPost | empId=54265 | apiMs=19.12 | totalMs=19.12
2026-05-11 16:07:00.291 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:07:00.291
2026-05-11 16:07:00.352 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=58.37
2026-05-11 16:07:00.356 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=65.08 | totalMs=65.08
2026-05-11 16:07:01.364 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:07:01.364
2026-05-11 16:07:02.226 | step 1 | route=IT_Ticket | empId=54265 | query called at=16:07:02.226
2026-05-11 16:07:02.236 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-05-11 16:07:02.238 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-11 16:07:02.239 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-11 16:07:02.241 | step 2 | route=IT_Ticket | empId=54265 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-11 16:07:02.242 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-05-11 16:07:02.248 | step 2 | route=IT_Ticket | empId=54265 | query=VMS_Comp_login_proc | queryMs=5.35
2026-05-11 16:07:02.248 | step 3 | route=IT_Ticket | empId=54265 | apiMs=22.09 | totalMs=22.09
2026-05-11 16:07:02.249 | step 1 | route=IT_Ticket | empId=54265 | query called at=16:07:02.249
2026-05-11 16:07:02.250 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-11 16:07:02.251 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-11 16:07:02.253 | step 2 | route=IT_Ticket | empId=54265 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-11 16:07:02.253 | step 3 | route=IT_Ticket | empId=54265 | apiMs=4.49 | totalMs=4.49
2026-05-11 16:07:04.856 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:07:04.856
2026-05-11 16:07:04.884 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=27.45
2026-05-11 16:07:04.887 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=30.50 | totalMs=30.50
2026-05-11 16:07:04.887 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=16:07:04.887
2026-05-11 16:07:04.889 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.58
2026-05-11 16:07:04.891 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-11 16:07:04.892 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-11 16:07:04.893 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=5.53 | totalMs=5.53
2026-05-11 16:07:05.147 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=16:07:05.147
2026-05-11 16:07:05.171 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=23.51
2026-05-11 16:07:05.171 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=24.42 | totalMs=24.42
2026-05-11 16:07:06.150 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:07:06.150
2026-05-11 16:08:37.870 | step 1 | route=IT_Ticket | empId=29613 | query called at=16:08:37.870
2026-05-11 16:08:37.880 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-05-11 16:08:37.885 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-11 16:08:37.888 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-11 16:08:37.892 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-11 16:08:37.894 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-05-11 16:08:37.898 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=4.17
2026-05-11 16:08:37.898 | step 3 | route=IT_Ticket | empId=29613 | apiMs=28.55 | totalMs=28.55
2026-05-11 16:08:37.899 | step 1 | route=IT_Ticket | empId=29613 | query called at=16:08:37.899
2026-05-11 16:08:37.901 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-11 16:08:37.902 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-11 16:08:37.904 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-11 16:08:37.904 | step 3 | route=IT_Ticket | empId=29613 | apiMs=4.81 | totalMs=4.81
2026-05-11 16:08:46.171 | step 1 | route=HW_TicketFun | empId= | query called at=16:08:46.171
2026-05-11 16:08:46.182 | step 2 | route=HW_TicketFun | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=10.19
2026-05-11 16:08:46.182 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.21 | totalMs=11.21
2026-05-11 16:09:02.784 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:09:02.784
2026-05-11 16:09:02.813 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=28.3
2026-05-11 16:09:02.817 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=32.26 | totalMs=32.26
2026-05-11 16:09:02.820 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:09:02.820
2026-05-11 16:09:02.824 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-05-11 16:09:02.825 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=5.13 | totalMs=5.13
2026-05-11 16:09:02.825 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:09:02.825
2026-05-11 16:09:02.827 | step 2 | route=HW_TicketPost | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-11 16:09:02.827 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=2.12 | totalMs=2.12
2026-05-11 16:09:02.828 | step 1 | route=HW_TicketPost | empId=29613 | query called at=16:09:02.828
2026-05-11 16:09:02.876 | step 2 | route=HW_TicketPost | empId=29613 | query=hw_ticket_save_proc_kpi | queryMs=48.04
2026-05-11 16:09:02.879 | step 3 | route=HW_TicketPost | empId=29613 | apiMs=50.54 | totalMs=50.54
2026-05-11 16:09:03.105 | step 1 | route=IT_Ticket | empId=29613 | query called at=16:09:03.105
2026-05-11 16:09:03.115 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=9.88
2026-05-11 16:09:03.117 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-11 16:09:03.118 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-11 16:09:03.119 | step 2 | route=IT_Ticket | empId=29613 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-11 16:09:03.121 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-05-11 16:09:03.122 | step 2 | route=IT_Ticket | empId=29613 | query=VMS_Comp_login_proc | queryMs=1.31
2026-05-11 16:09:03.123 | step 3 | route=IT_Ticket | empId=29613 | apiMs=18.06 | totalMs=18.06
2026-05-11 16:09:03.123 | step 1 | route=IT_Ticket | empId=29613 | query called at=16:09:03.123
2026-05-11 16:09:03.125 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-11 16:09:03.126 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-11 16:09:03.127 | step 2 | route=IT_Ticket | empId=29613 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-11 16:09:03.127 | step 3 | route=IT_Ticket | empId=29613 | apiMs=4.16 | totalMs=4.16
2026-05-11 16:10:00.201 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:10:00.201
2026-05-11 16:10:00.217 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=15.1
2026-05-11 16:10:00.226 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=8.1
2026-05-11 16:10:00.235 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=8.59
2026-05-11 16:10:00.245 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-05-11 16:10:00.254 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=8.86
2026-05-11 16:10:00.264 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=8.95
2026-05-11 16:10:00.264 | step 3 | route=IT_Ticket | empId=41332 | apiMs=62.74 | totalMs=62.74
2026-05-11 16:10:00.264 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:10:00.264
2026-05-11 16:10:00.273 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-05-11 16:10:00.284 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=11
2026-05-11 16:10:00.294 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=9.65
2026-05-11 16:10:00.295 | step 3 | route=IT_Ticket | empId=41332 | apiMs=30.31 | totalMs=30.31
2026-05-11 16:10:06.370 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41332 | query called at=16:10:06.370
2026-05-11 16:10:06.679 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=308.55
2026-05-11 16:10:06.683 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41332 | apiMs=312.34 | totalMs=312.34
2026-05-11 16:10:08.604 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query called at=16:10:08.604
2026-05-11 16:10:08.615 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=10.74
2026-05-11 16:10:08.618 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41332 | apiMs=14.43 | totalMs=14.43
2026-05-11 16:10:44.794 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:10:44.794
2026-05-11 16:10:44.806 | step 2 | route=IT_TicketPost | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=11.07
2026-05-11 16:10:44.811 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=16.59 | totalMs=16.59
2026-05-11 16:10:44.814 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:10:44.814
2026-05-11 16:10:44.838 | step 2 | route=IT_TicketPost | empId=41332 | query=IT_Ticket_Save_SPOC | queryMs=20.47
2026-05-11 16:10:44.852 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=37.93 | totalMs=37.93
2026-05-11 16:10:44.853 | step 1 | route=IT_TicketPost | empId=41332 | query called at=16:10:44.853
2026-05-11 16:10:44.855 | step 2 | route=IT_TicketPost | empId=41332 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-05-11 16:10:44.856 | step 3 | route=IT_TicketPost | empId=41332 | apiMs=2.66 | totalMs=2.66
2026-05-11 16:10:47.665 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:10:47.665
2026-05-11 16:10:47.675 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=9.39
2026-05-11 16:10:47.676 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-11 16:10:47.677 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-11 16:10:47.678 | step 2 | route=IT_Ticket | empId=41332 | query=KPI_IT_Ticket_Details_New | queryMs=0.67
2026-05-11 16:10:47.679 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_it_Ticket_Details | queryMs=0.71
2026-05-11 16:10:47.681 | step 2 | route=IT_Ticket | empId=41332 | query=VMS_Comp_login_proc | queryMs=0.78
2026-05-11 16:10:47.681 | step 3 | route=IT_Ticket | empId=41332 | apiMs=16.13 | totalMs=16.13
2026-05-11 16:10:47.681 | step 1 | route=IT_Ticket | empId=41332 | query called at=16:10:47.681
2026-05-11 16:10:47.683 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-11 16:10:47.684 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-05-11 16:10:47.685 | step 2 | route=IT_Ticket | empId=41332 | query=Kpi_HW_Ticket_Details | queryMs=0.65
2026-05-11 16:10:47.685 | step 3 | route=IT_Ticket | empId=41332 | apiMs=3.50 | totalMs=3.50
2026-05-11 16:11:25.746 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:11:25.746
2026-05-11 16:11:25.772 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=25.43
2026-05-11 16:11:25.772 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=26.61 | totalMs=26.61
2026-05-11 16:11:26.462 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:11:26.462
2026-05-11 16:11:32.217 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:11:32.217
2026-05-11 16:11:32.244 | step 2 | route=SPOC_Entry_Save | empId=314 | query=IT_Ticket_Update_SPOC | queryMs=25.5
2026-05-11 16:11:32.246 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=28.51 | totalMs=28.51
2026-05-11 16:11:32.246 | step 1 | route=SPOC_Entry_Save | empId=314 | query called at=16:11:32.246
2026-05-11 16:11:32.248 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-05-11 16:11:32.249 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-05-11 16:11:32.251 | step 2 | route=SPOC_Entry_Save | empId=314 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-05-11 16:11:32.251 | step 3 | route=SPOC_Entry_Save | empId=314 | apiMs=4.43 | totalMs=4.43
2026-05-11 16:11:34.501 | step 1 | route=Ticket_SPOC_Approve | empId=314 | query called at=16:11:34.501
2026-05-11 16:11:34.526 | step 2 | route=Ticket_SPOC_Approve | empId=314 | query=IT_TIcket_SPOCApp_Report | queryMs=24.88
2026-05-11 16:11:34.527 | step 3 | route=Ticket_SPOC_Approve | empId=314 | apiMs=25.83 | totalMs=25.83
2026-05-11 16:11:35.111 | step 4 | route=pageRenderd | empId=314 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:11:35.111
2026-05-11 16:23:07.311 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=16:23:07.311
2026-05-11 16:23:07.357 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=45.59
2026-05-11 16:23:07.360 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=49.55 | totalMs=49.55
2026-05-11 16:23:08.082 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:23:08.082
2026-05-11 16:23:14.611 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=16:23:14.611
2026-05-11 16:23:14.628 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=16.69
2026-05-11 16:23:14.631 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=20.60 | totalMs=20.60
2026-05-11 16:23:15.361 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:23:15.361
2026-05-11 16:23:23.966 | step 1 | route=IT_Ticket_Report | empId=17712 | query called at=16:23:23.966
2026-05-11 16:23:24.331 | step 2 | route=IT_Ticket_Report | empId=17712 | query=kpi_it_ticket_report_page_proc | queryMs=365.25
2026-05-11 16:23:24.335 | step 3 | route=IT_Ticket_Report | empId=17712 | apiMs=369.03 | totalMs=369.03
2026-05-11 16:23:25.067 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:23:25.067
2026-05-11 16:23:45.700 | step 1 | route=HW_Ticket_Report | empId=17712 | query called at=16:23:45.700
2026-05-11 16:23:45.726 | step 2 | route=HW_Ticket_Report | empId=17712 | query=hw_ticket_report_kpi_proc | queryMs=26.31
2026-05-11 16:23:45.727 | step 3 | route=HW_Ticket_Report | empId=17712 | apiMs=27.06 | totalMs=27.06
2026-05-11 16:23:46.395 | step 4 | route=pageRenderd | empId=17712 | Page=HW TICKET REPORT | page fully loaded at : 16:23:46.395
2026-05-11 16:24:32.010 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY REPORT | page fully loaded at : 16:24:32.010
2026-05-11 16:24:33.544 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:24:33.544
2026-05-11 16:24:34.081 | step 1 | route=HW_Ticket_Report | empId=38722 | query called at=16:24:34.081
2026-05-11 16:24:34.104 | step 2 | route=HW_Ticket_Report | empId=38722 | query=hw_ticket_report_kpi_proc | queryMs=19.42
2026-05-11 16:24:34.107 | step 3 | route=HW_Ticket_Report | empId=38722 | apiMs=25.76 | totalMs=25.76
2026-05-11 16:24:34.840 | step 4 | route=pageRenderd | empId=38722 | Page=HW TICKET REPORT | page fully loaded at : 16:24:34.840
2026-05-11 16:25:44.693 | step 1 | route=Ticket_SPOC_Approve | empId=17712 | query called at=16:25:44.693
2026-05-11 16:25:44.711 | step 2 | route=Ticket_SPOC_Approve | empId=17712 | query=IT_TIcket_SPOCApp_Report | queryMs=16.85
2026-05-11 16:25:44.711 | step 3 | route=Ticket_SPOC_Approve | empId=17712 | apiMs=18.00 | totalMs=18.00
2026-05-11 16:25:45.582 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:25:45.582
2026-05-11 16:26:14.587 | step 1 | route=HW_Ticket_Report | empId=17712 | query called at=16:26:14.587
2026-05-11 16:26:14.609 | step 2 | route=HW_Ticket_Report | empId=17712 | query=hw_ticket_report_kpi_proc | queryMs=21.37
2026-05-11 16:26:14.613 | step 3 | route=HW_Ticket_Report | empId=17712 | apiMs=25.48 | totalMs=25.48
2026-05-11 16:26:15.960 | step 4 | route=pageRenderd | empId=17712 | Page=HW TICKET REPORT | page fully loaded at : 16:26:15.960
2026-05-11 16:26:20.823 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:26:20.823
2026-05-11 16:26:44.671 | step 4 | route=pageRenderd | empId=17712 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:26:44.671
2026-05-11 16:34:06.032 | step 1 | route=IT_Ticket | empId=68813 | query called at=16:34:06.032
2026-05-11 16:34:06.076 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=42.61
2026-05-11 16:34:06.080 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-11 16:34:06.084 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-11 16:34:06.088 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-11 16:34:06.115 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=26.93
2026-05-11 16:34:06.117 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=1.11
2026-05-11 16:34:06.117 | step 3 | route=IT_Ticket | empId=68813 | apiMs=84.56 | totalMs=84.56
2026-05-11 16:34:06.117 | step 1 | route=IT_Ticket | empId=68813 | query called at=16:34:06.117
2026-05-11 16:34:06.138 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=19.88
2026-05-11 16:34:06.139 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-11 16:34:06.141 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-11 16:34:06.141 | step 3 | route=IT_Ticket | empId=68813 | apiMs=23.44 | totalMs=23.44
2026-05-11 16:34:15.539 | step 1 | route=Ticket_Entry_SPOC_Module | empId=68813 | query called at=16:34:15.539
2026-05-11 16:34:15.638 | step 2 | route=Ticket_Entry_SPOC_Module | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=98.03
2026-05-11 16:34:15.638 | step 3 | route=Ticket_Entry_SPOC_Module | empId=68813 | apiMs=99.07 | totalMs=99.07
2026-05-11 16:34:20.708 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query called at=16:34:20.708
2026-05-11 16:34:20.808 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=99.53
2026-05-11 16:34:20.808 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=68813 | apiMs=100.47 | totalMs=100.47
2026-05-11 16:35:06.115 | step 1 | route=IT_TicketPost | empId=68813 | query called at=16:35:06.115
2026-05-11 16:35:06.131 | step 2 | route=IT_TicketPost | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=15.51
2026-05-11 16:35:06.131 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=16.61 | totalMs=16.61
2026-05-11 16:35:06.132 | step 1 | route=IT_TicketPost | empId=68813 | query called at=16:35:06.132
2026-05-11 16:35:06.425 | step 2 | route=IT_TicketPost | empId=68813 | query=IT_Ticket_Save_SPOC | queryMs=292.22
2026-05-11 16:35:06.552 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=419.94 | totalMs=419.94
2026-05-11 16:35:06.552 | step 1 | route=IT_TicketPost | empId=68813 | query called at=16:35:06.552
2026-05-11 16:35:06.555 | step 2 | route=IT_TicketPost | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-05-11 16:35:06.555 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=2.43 | totalMs=2.43
2026-05-11 16:35:06.555 | step 1 | route=IT_TicketPost | empId=68813 | query called at=16:35:06.555
2026-05-11 16:35:06.557 | step 2 | route=IT_TicketPost | empId=68813 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-05-11 16:35:06.557 | step 3 | route=IT_TicketPost | empId=68813 | apiMs=1.85 | totalMs=1.85
2026-05-11 16:35:08.311 | step 1 | route=IT_Ticket | empId=68813 | query called at=16:35:08.311
2026-05-11 16:35:08.322 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-11 16:35:08.323 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-11 16:35:08.325 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-11 16:35:08.326 | step 2 | route=IT_Ticket | empId=68813 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-11 16:35:08.328 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-05-11 16:35:08.330 | step 2 | route=IT_Ticket | empId=68813 | query=VMS_Comp_login_proc | queryMs=1.4
2026-05-11 16:35:08.330 | step 3 | route=IT_Ticket | empId=68813 | apiMs=19.16 | totalMs=19.16
2026-05-11 16:35:08.331 | step 1 | route=IT_Ticket | empId=68813 | query called at=16:35:08.331
2026-05-11 16:35:08.332 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-11 16:35:08.333 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-11 16:35:08.335 | step 2 | route=IT_Ticket | empId=68813 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-11 16:35:08.335 | step 3 | route=IT_Ticket | empId=68813 | apiMs=4.57 | totalMs=4.57
2026-05-11 16:45:18.338 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:45:18.338
2026-05-11 16:45:18.388 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=49.14
2026-05-11 16:45:18.389 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=50.54 | totalMs=50.54
2026-05-11 16:45:21.178 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:45:21.178
2026-05-11 16:45:24.413 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:45:24.413
2026-05-11 16:45:24.490 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=IT_Ticket_Update_SPOC | queryMs=76.14
2026-05-11 16:45:24.508 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=95.23 | totalMs=95.23
2026-05-11 16:45:24.511 | step 1 | route=SPOC_Entry_Save | empId=26116 | query called at=16:45:24.511
2026-05-11 16:45:24.540 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=26.04
2026-05-11 16:45:24.542 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-05-11 16:45:24.543 | step 2 | route=SPOC_Entry_Save | empId=26116 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.72
2026-05-11 16:45:24.543 | step 3 | route=SPOC_Entry_Save | empId=26116 | apiMs=31.62 | totalMs=31.62
2026-05-11 16:45:24.769 | step 1 | route=Ticket_SPOC_Approve | empId=26116 | query called at=16:45:24.769
2026-05-11 16:45:24.788 | step 2 | route=Ticket_SPOC_Approve | empId=26116 | query=IT_TIcket_SPOCApp_Report | queryMs=18.45
2026-05-11 16:45:24.789 | step 3 | route=Ticket_SPOC_Approve | empId=26116 | apiMs=19.41 | totalMs=19.41
2026-05-11 16:45:25.231 | step 4 | route=pageRenderd | empId=26116 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:45:25.231
2026-05-11 16:54:43.968 | step 1 | route=IT_Ticket | empId=406 | query called at=16:54:43.968
2026-05-11 16:54:44.006 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=37.38
2026-05-11 16:54:44.011 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.66
2026-05-11 16:54:44.015 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-11 16:54:44.020 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-11 16:54:44.063 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=43.12
2026-05-11 16:54:44.072 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=8.05
2026-05-11 16:54:44.072 | step 3 | route=IT_Ticket | empId=406 | apiMs=103.85 | totalMs=103.85
2026-05-11 16:54:44.072 | step 1 | route=IT_Ticket | empId=406 | query called at=16:54:44.072
2026-05-11 16:54:44.103 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=30.67
2026-05-11 16:54:44.105 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.76
2026-05-11 16:54:44.107 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-11 16:54:44.107 | step 3 | route=IT_Ticket | empId=406 | apiMs=35.03 | totalMs=35.03
2026-05-11 16:54:50.081 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=16:54:50.081
2026-05-11 16:54:50.266 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=185.1
2026-05-11 16:54:50.267 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=186.14 | totalMs=186.14
2026-05-11 16:54:51.875 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=16:54:51.875
2026-05-11 16:54:51.911 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=35.5
2026-05-11 16:54:51.912 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=36.48 | totalMs=36.48
2026-05-11 16:57:50.943 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:57:50.943
2026-05-11 16:57:50.954 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-05-11 16:57:50.957 | step 3 | route=IT_TicketPost | empId=406 | apiMs=14.44 | totalMs=14.44
2026-05-11 16:57:50.960 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:57:50.960
2026-05-11 16:57:51.002 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=39.03
2026-05-11 16:57:51.004 | step 3 | route=IT_TicketPost | empId=406 | apiMs=43.97 | totalMs=43.97
2026-05-11 16:57:51.005 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:57:51.005
2026-05-11 16:57:51.007 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.55
2026-05-11 16:57:51.007 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.43 | totalMs=2.43
2026-05-11 16:57:51.008 | step 1 | route=IT_TicketPost | empId=406 | query called at=16:57:51.008
2026-05-11 16:57:51.009 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-11 16:57:51.009 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.63 | totalMs=1.63
2026-05-11 16:57:53.021 | step 1 | route=IT_Ticket | empId=406 | query called at=16:57:53.021
2026-05-11 16:57:53.036 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=14.18
2026-05-11 16:57:53.038 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-11 16:57:53.039 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-11 16:57:53.041 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-11 16:57:53.043 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.95
2026-05-11 16:57:53.050 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=6.85
2026-05-11 16:57:53.051 | step 3 | route=IT_Ticket | empId=406 | apiMs=29.42 | totalMs=29.42
2026-05-11 16:57:53.051 | step 1 | route=IT_Ticket | empId=406 | query called at=16:57:53.051
2026-05-11 16:57:53.053 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-11 16:57:53.054 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-11 16:57:53.055 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-05-11 16:57:53.055 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.08 | totalMs=4.08
2026-05-11 17:00:04.715 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:00:04.715
2026-05-11 17:00:04.727 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-05-11 17:00:04.728 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-11 17:00:04.730 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-11 17:00:04.733 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=2.34
2026-05-11 17:00:04.734 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-11 17:00:04.742 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=7.71
2026-05-11 17:00:04.743 | step 3 | route=IT_Ticket | empId=51415 | apiMs=27.11 | totalMs=27.11
2026-05-11 17:00:04.743 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:00:04.743
2026-05-11 17:00:04.746 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=2.31
2026-05-11 17:00:04.747 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-11 17:00:04.748 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-11 17:00:04.748 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.38 | totalMs=5.38
2026-05-11 17:00:10.765 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=17:00:10.765
2026-05-11 17:00:10.843 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=74.51
2026-05-11 17:00:10.846 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=81.69 | totalMs=81.69
2026-05-11 17:00:16.657 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=17:00:16.657
2026-05-11 17:00:16.669 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.79
2026-05-11 17:00:16.669 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=12.77 | totalMs=12.77
2026-05-11 17:01:15.405 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:01:15.405
2026-05-11 17:01:15.415 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-05-11 17:01:15.418 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.33 | totalMs=13.33
2026-05-11 17:01:15.421 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:01:15.421
2026-05-11 17:01:16.301 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=877.19
2026-05-11 17:01:16.359 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=938.52 | totalMs=938.52
2026-05-11 17:01:16.360 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:01:16.360
2026-05-11 17:01:16.374 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.48
2026-05-11 17:01:16.374 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.34 | totalMs=14.34
2026-05-11 17:01:16.375 | step 1 | route=IT_TicketPost | empId=51415 | query called at=17:01:16.375
2026-05-11 17:01:16.376 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.62
2026-05-11 17:01:16.376 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.28 | totalMs=1.28
2026-05-11 17:01:18.218 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:01:18.218
2026-05-11 17:01:18.228 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.68
2026-05-11 17:01:18.230 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-11 17:01:18.231 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-11 17:01:18.233 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-11 17:01:18.234 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-05-11 17:01:18.239 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=4.49
2026-05-11 17:01:18.239 | step 3 | route=IT_Ticket | empId=51415 | apiMs=21.16 | totalMs=21.16
2026-05-11 17:01:18.240 | step 1 | route=IT_Ticket | empId=51415 | query called at=17:01:18.240
2026-05-11 17:01:18.241 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-11 17:01:18.243 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-11 17:01:18.244 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-11 17:01:18.244 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.06 | totalMs=4.06
2026-05-11 17:03:44.105 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:03:44.105
2026-05-11 17:03:44.157 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=52.03
2026-05-11 17:03:44.158 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=53.14 | totalMs=53.14
2026-05-11 17:03:44.204 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:03:44.204
2026-05-11 17:03:44.236 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=31.23
2026-05-11 17:03:44.236 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=32.05 | totalMs=32.05
2026-05-11 17:03:44.695 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:44.695
2026-05-11 17:03:49.191 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:03:49.191
2026-05-11 17:03:49.257 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=65.38
2026-05-11 17:03:49.274 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=82.66 | totalMs=82.66
2026-05-11 17:03:49.274 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=17:03:49.274
2026-05-11 17:03:49.329 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=54.1
2026-05-11 17:03:49.345 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.86
2026-05-11 17:03:49.365 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.46
2026-05-11 17:03:49.365 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=91.17 | totalMs=91.17
2026-05-11 17:03:53.191 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=17:03:53.191
2026-05-11 17:03:53.220 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=28.04
2026-05-11 17:03:53.223 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=31.81 | totalMs=31.81
2026-05-11 17:03:53.626 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:03:53.626
2026-05-11 17:04:17.341 | step 1 | route=IT_Ticket_Report | empId=406 | query called at=17:04:17.341
2026-05-11 17:04:17.744 | step 2 | route=IT_Ticket_Report | empId=406 | query=kpi_it_ticket_report_page_proc | queryMs=402.4
2026-05-11 17:04:17.745 | step 3 | route=IT_Ticket_Report | empId=406 | apiMs=403.56 | totalMs=403.56
2026-05-11 17:04:21.795 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:04:21.795
2026-05-11 17:11:08.167 | step 1 | route=IT_Ticket | empId=406 | query called at=17:11:08.167
2026-05-11 17:11:08.242 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=73.97
2026-05-11 17:11:08.250 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.05
2026-05-11 17:11:08.259 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.33
2026-05-11 17:11:08.267 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=5.67
2026-05-11 17:11:08.319 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=51.3
2026-05-11 17:11:08.335 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=16.02
2026-05-11 17:11:08.336 | step 3 | route=IT_Ticket | empId=406 | apiMs=168.66 | totalMs=168.66
2026-05-11 17:11:08.336 | step 1 | route=IT_Ticket | empId=406 | query called at=17:11:08.336
2026-05-11 17:11:08.433 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=96.46
2026-05-11 17:11:08.441 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-05-11 17:11:08.450 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-05-11 17:11:08.450 | step 3 | route=IT_Ticket | empId=406 | apiMs=114.25 | totalMs=114.25
2026-05-11 17:11:15.579 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=17:11:15.579
2026-05-11 17:11:15.749 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=169.25
2026-05-11 17:11:15.752 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=173.27 | totalMs=173.27
2026-05-11 17:11:18.252 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=17:11:18.252
2026-05-11 17:11:18.263 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-05-11 17:11:18.267 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=14.68 | totalMs=14.68
2026-05-11 17:11:22.257 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=17:11:22.257
2026-05-11 17:11:22.277 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=19.12
2026-05-11 17:11:22.280 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=23.10 | totalMs=23.10
2026-05-11 17:19:29.619 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:19:29.619
2026-05-11 17:19:29.676 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=56.54
2026-05-11 17:19:29.680 | step 3 | route=IT_TicketPost | empId=406 | apiMs=60.20 | totalMs=60.20
2026-05-11 17:19:29.694 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:19:29.694
2026-05-11 17:19:29.860 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=165.45
2026-05-11 17:19:29.875 | step 3 | route=IT_TicketPost | empId=406 | apiMs=180.59 | totalMs=180.59
2026-05-11 17:19:29.875 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:19:29.875
2026-05-11 17:19:29.919 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=42.93
2026-05-11 17:19:29.919 | step 3 | route=IT_TicketPost | empId=406 | apiMs=43.72 | totalMs=43.72
2026-05-11 17:19:29.919 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:19:29.919
2026-05-11 17:19:29.927 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.41
2026-05-11 17:19:29.927 | step 3 | route=IT_TicketPost | empId=406 | apiMs=8.07 | totalMs=8.07
2026-05-11 17:19:31.835 | step 1 | route=IT_Ticket | empId=406 | query called at=17:19:31.835
2026-05-11 17:19:31.845 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-05-11 17:19:31.849 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-11 17:19:31.853 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.7
2026-05-11 17:19:31.854 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.78
2026-05-11 17:19:31.870 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=15.41
2026-05-11 17:19:31.873 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=3.1
2026-05-11 17:19:31.874 | step 3 | route=IT_Ticket | empId=406 | apiMs=38.18 | totalMs=38.18
2026-05-11 17:19:31.874 | step 1 | route=IT_Ticket | empId=406 | query called at=17:19:31.874
2026-05-11 17:19:31.885 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=10.35
2026-05-11 17:19:31.886 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-05-11 17:19:31.887 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-11 17:19:31.888 | step 3 | route=IT_Ticket | empId=406 | apiMs=13.57 | totalMs=13.57
2026-05-11 17:21:19.233 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=17:21:19.233
2026-05-11 17:21:19.416 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=182.69
2026-05-11 17:21:19.420 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=186.82 | totalMs=186.82
2026-05-11 17:21:20.746 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=17:21:20.746
2026-05-11 17:21:20.758 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-05-11 17:21:20.761 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=14.43 | totalMs=14.43
2026-05-11 17:21:23.314 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=17:21:23.314
2026-05-11 17:21:23.326 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.77
2026-05-11 17:21:23.329 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=15.61 | totalMs=15.61
2026-05-11 17:21:57.537 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:21:57.537
2026-05-11 17:21:57.587 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=49.44
2026-05-11 17:21:57.590 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=53.44 | totalMs=53.44
2026-05-11 17:22:00.164 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:22:00.164
2026-05-11 17:22:27.663 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:22:27.663
2026-05-11 17:22:27.723 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=59.54
2026-05-11 17:22:27.740 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=77.74 | totalMs=77.74
2026-05-11 17:22:27.744 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=17:22:27.744
2026-05-11 17:22:27.760 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.45
2026-05-11 17:22:27.761 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-05-11 17:22:27.762 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.71
2026-05-11 17:22:27.763 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=19.09 | totalMs=19.09
2026-05-11 17:22:29.986 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=17:22:29.986
2026-05-11 17:22:30.011 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=25.07
2026-05-11 17:22:30.012 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=26.04 | totalMs=26.04
2026-05-11 17:22:30.717 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:22:30.717
2026-05-11 17:24:17.568 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:24:17.568
2026-05-11 17:24:17.590 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=21.26
2026-05-11 17:24:17.593 | step 3 | route=IT_TicketPost | empId=406 | apiMs=25.07 | totalMs=25.07
2026-05-11 17:24:17.609 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:24:17.609
2026-05-11 17:24:17.742 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=132.77
2026-05-11 17:24:17.812 | step 3 | route=IT_TicketPost | empId=406 | apiMs=203.05 | totalMs=203.05
2026-05-11 17:24:17.813 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:24:17.813
2026-05-11 17:24:17.814 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-05-11 17:24:17.815 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.11 | totalMs=2.11
2026-05-11 17:24:17.815 | step 1 | route=IT_TicketPost | empId=406 | query called at=17:24:17.815
2026-05-11 17:24:17.816 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-05-11 17:24:17.817 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.42 | totalMs=1.42
2026-05-11 17:24:20.676 | step 1 | route=IT_Ticket | empId=406 | query called at=17:24:20.676
2026-05-11 17:24:20.689 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-05-11 17:24:20.693 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-11 17:24:20.694 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-11 17:24:20.695 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-11 17:24:20.712 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=16.64
2026-05-11 17:24:20.716 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=3.22
2026-05-11 17:24:20.716 | step 3 | route=IT_Ticket | empId=406 | apiMs=40.70 | totalMs=40.70
2026-05-11 17:24:20.717 | step 1 | route=IT_Ticket | empId=406 | query called at=17:24:20.717
2026-05-11 17:24:20.728 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=10.8
2026-05-11 17:24:20.729 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-11 17:24:20.730 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-11 17:24:20.731 | step 3 | route=IT_Ticket | empId=406 | apiMs=13.69 | totalMs=13.69
2026-05-11 17:24:53.899 | step 1 | route=IT_Ticket_Report | empId=406 | query called at=17:24:53.899
2026-05-11 17:24:55.380 | step 2 | route=IT_Ticket_Report | empId=406 | query=kpi_it_ticket_report_page_proc | queryMs=1480.29
2026-05-11 17:24:55.384 | step 3 | route=IT_Ticket_Report | empId=406 | apiMs=1,484.60 | totalMs=1,484.60
2026-05-11 17:24:56.005 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY REPORT | page fully loaded at : 17:24:56.005
2026-05-11 17:36:23.180 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:36:23.180
2026-05-11 17:36:23.252 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=70.89
2026-05-11 17:36:23.260 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-05-11 17:36:23.269 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=8.17
2026-05-11 17:36:23.277 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=8.21
2026-05-11 17:36:23.329 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=51.14
2026-05-11 17:36:23.345 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=15.97
2026-05-11 17:36:23.345 | step 3 | route=IT_Ticket | empId=58334 | apiMs=165.37 | totalMs=165.37
2026-05-11 17:36:23.346 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:36:23.346
2026-05-11 17:36:23.382 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=35.59
2026-05-11 17:36:23.390 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=8.25
2026-05-11 17:36:23.399 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-05-11 17:36:23.399 | step 3 | route=IT_Ticket | empId=58334 | apiMs=53.48 | totalMs=53.48
2026-05-11 17:36:33.159 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=17:36:33.159
2026-05-11 17:36:33.600 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=440.41
2026-05-11 17:36:33.600 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=441.49 | totalMs=441.49
2026-05-11 17:38:41.035 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=17:38:41.035
2026-05-11 17:38:41.180 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=144.31
2026-05-11 17:38:41.184 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=148.44 | totalMs=148.44
2026-05-11 17:44:10.208 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:44:10.208
2026-05-11 17:44:10.219 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-05-11 17:44:10.224 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.63
2026-05-11 17:44:10.229 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-11 17:44:10.233 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-11 17:44:10.261 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=27.61
2026-05-11 17:44:10.267 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=5.74
2026-05-11 17:44:10.267 | step 3 | route=IT_Ticket | empId=43200 | apiMs=59.12 | totalMs=59.12
2026-05-11 17:44:10.268 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:44:10.268
2026-05-11 17:44:10.287 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=19.16
2026-05-11 17:44:10.289 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 17:44:10.290 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-11 17:44:10.290 | step 3 | route=IT_Ticket | empId=43200 | apiMs=22.38 | totalMs=22.38
2026-05-11 17:44:15.622 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=17:44:15.622
2026-05-11 17:44:15.821 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=198.76
2026-05-11 17:44:15.825 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=202.93 | totalMs=202.93
2026-05-11 17:44:18.900 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=17:44:18.900
2026-05-11 17:44:18.913 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=12.85
2026-05-11 17:44:18.917 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=17.02 | totalMs=17.02
2026-05-11 17:45:12.113 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:45:12.113
2026-05-11 17:45:12.128 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=14.26
2026-05-11 17:45:12.131 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=18.38 | totalMs=18.38
2026-05-11 17:45:12.134 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:45:12.134
2026-05-11 17:45:12.168 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=30.43
2026-05-11 17:45:12.179 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=44.69 | totalMs=44.69
2026-05-11 17:45:12.179 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:45:12.179
2026-05-11 17:45:12.181 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-05-11 17:45:12.182 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=2.51 | totalMs=2.51
2026-05-11 17:45:12.182 | step 1 | route=IT_TicketPost | empId=43200 | query called at=17:45:12.182
2026-05-11 17:45:12.184 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-11 17:45:12.184 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.64 | totalMs=1.64
2026-05-11 17:45:14.110 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:45:14.110
2026-05-11 17:45:14.124 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=13.59
2026-05-11 17:45:14.132 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.84
2026-05-11 17:45:14.140 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-05-11 17:45:14.149 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.07
2026-05-11 17:45:14.157 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=8.1
2026-05-11 17:45:14.174 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=16
2026-05-11 17:45:14.174 | step 3 | route=IT_Ticket | empId=43200 | apiMs=64.40 | totalMs=64.40
2026-05-11 17:45:14.175 | step 1 | route=IT_Ticket | empId=43200 | query called at=17:45:14.175
2026-05-11 17:45:14.182 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.33
2026-05-11 17:45:14.191 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.12
2026-05-11 17:45:14.199 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-05-11 17:45:14.199 | step 3 | route=IT_Ticket | empId=43200 | apiMs=24.85 | totalMs=24.85
2026-05-11 17:46:39.324 | step 1 | route=Ticket_SPOC_Approve | empId=69842 | query called at=17:46:39.324
2026-05-11 17:46:39.378 | step 2 | route=Ticket_SPOC_Approve | empId=69842 | query=IT_TIcket_SPOCApp_Report | queryMs=53.36
2026-05-11 17:46:39.381 | step 3 | route=Ticket_SPOC_Approve | empId=69842 | apiMs=57.37 | totalMs=57.37
2026-05-11 17:46:39.892 | step 4 | route=pageRenderd | empId=69842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:39.892
2026-05-11 17:46:45.510 | step 1 | route=SPOC_Entry_Save | empId=69842 | query called at=17:46:45.510
2026-05-11 17:46:45.547 | step 2 | route=SPOC_Entry_Save | empId=69842 | query=IT_Ticket_Update_SPOC | queryMs=36.42
2026-05-11 17:46:45.552 | step 3 | route=SPOC_Entry_Save | empId=69842 | apiMs=41.87 | totalMs=41.87
2026-05-11 17:46:45.555 | step 1 | route=SPOC_Entry_Save | empId=69842 | query called at=17:46:45.555
2026-05-11 17:46:45.559 | step 2 | route=SPOC_Entry_Save | empId=69842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-05-11 17:46:45.561 | step 2 | route=SPOC_Entry_Save | empId=69842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-11 17:46:45.562 | step 2 | route=SPOC_Entry_Save | empId=69842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-05-11 17:46:45.562 | step 3 | route=SPOC_Entry_Save | empId=69842 | apiMs=7.03 | totalMs=7.03
2026-05-11 17:46:45.813 | step 1 | route=Ticket_SPOC_Approve | empId=69842 | query called at=17:46:45.813
2026-05-11 17:46:45.830 | step 2 | route=Ticket_SPOC_Approve | empId=69842 | query=IT_TIcket_SPOCApp_Report | queryMs=16.37
2026-05-11 17:46:45.830 | step 3 | route=Ticket_SPOC_Approve | empId=69842 | apiMs=17.29 | totalMs=17.29
2026-05-11 17:46:46.190 | step 4 | route=pageRenderd | empId=69842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:46:46.190
2026-05-11 17:55:36.054 | step 1 | route=IT_TicketPost | empId=58334 | query called at=17:55:36.054
2026-05-11 17:55:36.117 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=62.41
2026-05-11 17:55:36.120 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=66.45 | totalMs=66.45
2026-05-11 17:55:36.123 | step 1 | route=IT_TicketPost | empId=58334 | query called at=17:55:36.123
2026-05-11 17:55:36.223 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=96.8
2026-05-11 17:55:36.225 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=101.72 | totalMs=101.72
2026-05-11 17:55:36.226 | step 1 | route=IT_TicketPost | empId=58334 | query called at=17:55:36.226
2026-05-11 17:55:36.277 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=50.62
2026-05-11 17:55:36.277 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=51.59 | totalMs=51.59
2026-05-11 17:55:36.278 | step 1 | route=IT_TicketPost | empId=58334 | query called at=17:55:36.278
2026-05-11 17:55:36.280 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.17
2026-05-11 17:55:36.281 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=2.91 | totalMs=2.91
2026-05-11 17:55:36.617 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:55:36.617
2026-05-11 17:55:36.638 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=19.99
2026-05-11 17:55:36.639 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-11 17:55:36.640 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-11 17:55:36.641 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-11 17:55:36.659 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=17.45
2026-05-11 17:55:36.663 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=3.34
2026-05-11 17:55:36.663 | step 3 | route=IT_Ticket | empId=58334 | apiMs=46.20 | totalMs=46.20
2026-05-11 17:55:36.664 | step 1 | route=IT_Ticket | empId=58334 | query called at=17:55:36.664
2026-05-11 17:55:36.680 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=15.75
2026-05-11 17:55:36.681 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-11 17:55:36.682 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-11 17:55:36.683 | step 3 | route=IT_Ticket | empId=58334 | apiMs=18.70 | totalMs=18.70
2026-05-11 18:02:12.182 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:02:12.182
2026-05-11 18:02:12.193 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-05-11 18:02:12.194 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-11 18:02:12.196 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-11 18:02:12.198 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-11 18:02:12.225 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=27.02
2026-05-11 18:02:12.230 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.13
2026-05-11 18:02:12.231 | step 3 | route=IT_Ticket | empId=60438 | apiMs=48.88 | totalMs=48.88
2026-05-11 18:02:12.231 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:02:12.231
2026-05-11 18:02:12.233 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-11 18:02:12.234 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-11 18:02:12.235 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-11 18:02:12.236 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.56 | totalMs=4.56
2026-05-11 18:02:20.631 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:02:20.631
2026-05-11 18:02:20.686 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=55.03
2026-05-11 18:02:20.687 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=56.05 | totalMs=56.05
2026-05-11 18:02:23.088 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:02:23.088
2026-05-11 18:02:23.098 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-05-11 18:02:23.102 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=14.04 | totalMs=14.04
2026-05-11 18:02:50.821 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:02:50.821
2026-05-11 18:02:50.831 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.11
2026-05-11 18:02:50.835 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.05 | totalMs=14.05
2026-05-11 18:02:50.838 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:02:50.838
2026-05-11 18:02:50.866 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=25.85
2026-05-11 18:02:50.868 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=30.50 | totalMs=30.50
2026-05-11 18:02:50.868 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:02:50.868
2026-05-11 18:02:50.871 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.64
2026-05-11 18:02:50.871 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.57 | totalMs=2.57
2026-05-11 18:02:50.872 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:02:50.872
2026-05-11 18:02:50.873 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-05-11 18:02:50.873 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.88 | totalMs=1.88
2026-05-11 18:02:51.143 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:02:51.143
2026-05-11 18:02:51.154 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.83
2026-05-11 18:02:51.155 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-11 18:02:51.157 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-11 18:02:51.158 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-11 18:02:51.160 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-05-11 18:02:51.161 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.26
2026-05-11 18:02:51.162 | step 3 | route=IT_Ticket | empId=60438 | apiMs=18.05 | totalMs=18.05
2026-05-11 18:02:51.162 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:02:51.162
2026-05-11 18:02:51.164 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-11 18:02:51.165 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-11 18:02:51.166 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-11 18:02:51.167 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.61 | totalMs=4.61
2026-05-11 18:03:36.708 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:03:36.708
2026-05-11 18:03:36.719 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.39
2026-05-11 18:03:36.720 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-11 18:03:36.722 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-11 18:03:36.723 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-11 18:03:36.724 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.1
2026-05-11 18:03:36.726 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.2
2026-05-11 18:03:36.726 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.49 | totalMs=18.49
2026-05-11 18:03:36.727 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:03:36.727
2026-05-11 18:03:36.728 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-11 18:03:36.730 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-11 18:03:36.731 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-11 18:03:36.731 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.63 | totalMs=4.63
2026-05-11 18:03:43.489 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:03:43.489
2026-05-11 18:03:43.520 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=30.32
2026-05-11 18:03:43.524 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=34.17 | totalMs=34.17
2026-05-11 18:03:45.780 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:03:45.780
2026-05-11 18:03:45.791 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-05-11 18:03:45.792 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=11.36 | totalMs=11.36
2026-05-11 18:03:48.185 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:03:48.185
2026-05-11 18:03:48.196 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-05-11 18:03:48.199 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=14.08 | totalMs=14.08
2026-05-11 18:04:30.991 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:04:30.991
2026-05-11 18:04:31.002 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-05-11 18:04:31.005 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=14.45 | totalMs=14.45
2026-05-11 18:04:31.008 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:04:31.008
2026-05-11 18:04:31.035 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=24.64
2026-05-11 18:04:31.037 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=29.07 | totalMs=29.07
2026-05-11 18:04:31.038 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:04:31.038
2026-05-11 18:04:31.039 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-05-11 18:04:31.040 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.24 | totalMs=2.24
2026-05-11 18:04:31.040 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:04:31.040
2026-05-11 18:04:31.042 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-11 18:04:31.042 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.68 | totalMs=1.68
2026-05-11 18:04:31.291 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:04:31.291
2026-05-11 18:04:31.302 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.03
2026-05-11 18:04:31.303 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-11 18:04:31.305 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-11 18:04:31.306 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-11 18:04:31.308 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-05-11 18:04:31.309 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.09
2026-05-11 18:04:31.309 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.38 | totalMs=18.38
2026-05-11 18:04:31.310 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:04:31.310
2026-05-11 18:04:31.311 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-11 18:04:31.313 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-11 18:04:31.314 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-11 18:04:31.314 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.27 | totalMs=4.27
2026-05-11 18:05:19.148 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:05:19.148
2026-05-11 18:05:19.204 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=56.29
2026-05-11 18:05:19.205 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=57.37 | totalMs=57.37
2026-05-11 18:05:19.876 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:19.876
2026-05-11 18:05:24.938 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:05:24.938
2026-05-11 18:05:24.978 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=38.95
2026-05-11 18:05:24.991 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=8.41
2026-05-11 18:05:24.996 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.21
2026-05-11 18:05:25.000 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=61.76 | totalMs=61.76
2026-05-11 18:05:25.000 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:05:25.000
2026-05-11 18:05:25.002 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.56
2026-05-11 18:05:25.004 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-05-11 18:05:25.005 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-05-11 18:05:25.005 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.73 | totalMs=4.73
2026-05-11 18:05:25.006 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:05:25.006
2026-05-11 18:05:25.007 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-11 18:05:25.008 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-11 18:05:25.009 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-05-11 18:05:25.010 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.26 | totalMs=4.26
2026-05-11 18:05:25.010 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:05:25.010
2026-05-11 18:05:25.012 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-05-11 18:05:25.013 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-05-11 18:05:25.014 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.81
2026-05-11 18:05:25.014 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=3.76 | totalMs=3.76
2026-05-11 18:05:25.285 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:05:25.285
2026-05-11 18:05:25.308 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=23.25
2026-05-11 18:05:25.309 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=24.25 | totalMs=24.25
2026-05-11 18:05:25.833 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:05:25.833
2026-05-11 18:05:32.222 | step 1 | route=IT_Ticket_Report | empId=61350 | query called at=18:05:32.222
2026-05-11 18:05:32.453 | step 2 | route=IT_Ticket_Report | empId=61350 | query=kpi_it_ticket_report_page_proc | queryMs=230.33
2026-05-11 18:05:32.453 | step 3 | route=IT_Ticket_Report | empId=61350 | apiMs=231.44 | totalMs=231.44
2026-05-11 18:05:33.116 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:05:33.116
2026-05-11 18:05:49.677 | step 1 | route=IT_Ticket_Report | empId=60438 | query called at=18:05:49.677
2026-05-11 18:05:49.783 | step 2 | route=IT_Ticket_Report | empId=60438 | query=kpi_it_ticket_report_page_proc | queryMs=105.77
2026-05-11 18:05:49.787 | step 3 | route=IT_Ticket_Report | empId=60438 | apiMs=109.74 | totalMs=109.74
2026-05-11 18:05:50.316 | step 4 | route=pageRenderd | empId=60438 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:05:50.316
2026-05-11 18:09:34.230 | step 1 | route=IT_Ticket_Report | empId=61350 | query called at=18:09:34.230
2026-05-11 18:09:34.350 | step 2 | route=IT_Ticket_Report | empId=61350 | query=kpi_it_ticket_report_page_proc | queryMs=119.33
2026-05-11 18:09:34.354 | step 3 | route=IT_Ticket_Report | empId=61350 | apiMs=123.82 | totalMs=123.82
2026-05-11 18:09:35.075 | step 4 | route=pageRenderd | empId=61350 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:09:35.075
2026-05-11 18:12:23.349 | step 1 | route=IT_Ticket_Report | empId=60438 | query called at=18:12:23.349
2026-05-11 18:12:23.451 | step 2 | route=IT_Ticket_Report | empId=60438 | query=kpi_it_ticket_report_page_proc | queryMs=101.27
2026-05-11 18:12:23.455 | step 3 | route=IT_Ticket_Report | empId=60438 | apiMs=105.64 | totalMs=105.64
2026-05-11 18:12:24.026 | step 4 | route=pageRenderd | empId=60438 | Page=TICKET ENTRY REPORT | page fully loaded at : 18:12:24.026
2026-05-11 18:23:18.099 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:23:18.099
2026-05-11 18:23:18.143 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=43.77
2026-05-11 18:23:18.148 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-05-11 18:23:18.152 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-11 18:23:18.156 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-11 18:23:18.184 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=27.44
2026-05-11 18:23:18.190 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.3
2026-05-11 18:23:18.190 | step 3 | route=IT_Ticket | empId=60438 | apiMs=91.49 | totalMs=91.49
2026-05-11 18:23:18.191 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:23:18.191
2026-05-11 18:23:18.210 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=18.98
2026-05-11 18:23:18.212 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 18:23:18.213 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-11 18:23:18.213 | step 3 | route=IT_Ticket | empId=60438 | apiMs=22.48 | totalMs=22.48
2026-05-11 18:23:27.696 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:23:27.696
2026-05-11 18:23:27.752 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=54.9
2026-05-11 18:23:27.755 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=58.69 | totalMs=58.69
2026-05-11 18:23:29.806 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:23:29.806
2026-05-11 18:23:29.830 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=24.29
2026-05-11 18:23:29.834 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=28.07 | totalMs=28.07
2026-05-11 18:24:19.845 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:24:19.845
2026-05-11 18:24:19.855 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.74
2026-05-11 18:24:19.859 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=13.85 | totalMs=13.85
2026-05-11 18:24:19.862 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:24:19.862
2026-05-11 18:24:19.887 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=22.28
2026-05-11 18:24:19.889 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=26.74 | totalMs=26.74
2026-05-11 18:24:19.889 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:24:19.889
2026-05-11 18:24:19.891 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-11 18:24:19.891 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=2.21 | totalMs=2.21
2026-05-11 18:24:19.892 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:24:19.892
2026-05-11 18:24:19.893 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.88
2026-05-11 18:24:19.893 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.55 | totalMs=1.55
2026-05-11 18:24:20.143 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:24:20.143
2026-05-11 18:24:20.153 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-05-11 18:24:20.155 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-11 18:24:20.156 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-11 18:24:20.158 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-11 18:24:20.159 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-11 18:24:20.161 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.34
2026-05-11 18:24:20.162 | step 3 | route=IT_Ticket | empId=60438 | apiMs=18.84 | totalMs=18.84
2026-05-11 18:24:20.162 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:24:20.162
2026-05-11 18:24:20.164 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-11 18:24:20.165 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-11 18:24:20.166 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-11 18:24:20.167 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.55 | totalMs=4.55
2026-05-11 18:43:25.005 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:43:25.005
2026-05-11 18:43:25.061 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=55.69
2026-05-11 18:43:25.065 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=59.61 | totalMs=59.61
2026-05-11 18:43:25.702 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:43:25.702
2026-05-11 18:43:30.650 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:43:30.650
2026-05-11 18:43:30.673 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=22.64
2026-05-11 18:43:30.678 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=28.11 | totalMs=28.11
2026-05-11 18:43:30.681 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=18:43:30.681
2026-05-11 18:43:30.685 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-05-11 18:43:30.686 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-11 18:43:30.688 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-05-11 18:43:30.688 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=7.51 | totalMs=7.51
2026-05-11 18:43:30.993 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=18:43:30.993
2026-05-11 18:43:31.016 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=22.62
2026-05-11 18:43:31.017 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=23.58 | totalMs=23.58
2026-05-11 18:43:31.534 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 18:43:31.534
2026-05-11 19:26:07.358 | step 1 | route=IT_Ticket | empId=57732 | query called at=19:26:07.358
2026-05-11 19:26:07.419 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=59.95
2026-05-11 19:26:07.424 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.55
2026-05-11 19:26:07.428 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-11 19:26:07.432 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-11 19:26:07.460 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=28.29
2026-05-11 19:26:07.467 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=6.54
2026-05-11 19:26:07.468 | step 3 | route=IT_Ticket | empId=57732 | apiMs=109.49 | totalMs=109.49
2026-05-11 19:26:07.468 | step 1 | route=IT_Ticket | empId=57732 | query called at=19:26:07.468
2026-05-11 19:26:07.488 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=19.58
2026-05-11 19:26:07.490 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-11 19:26:07.491 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-11 19:26:07.491 | step 3 | route=IT_Ticket | empId=57732 | apiMs=23.26 | totalMs=23.26
2026-05-11 19:26:15.212 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=19:26:15.212
2026-05-11 19:26:15.670 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=457.46
2026-05-11 19:26:15.671 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=458.88 | totalMs=458.88
2026-05-11 19:26:19.240 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=19:26:19.240
2026-05-11 19:26:19.351 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=110.18
2026-05-11 19:26:19.355 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=114.10 | totalMs=114.10
2026-05-11 19:26:51.321 | step 1 | route=IT_TicketPost | empId=57732 | query called at=19:26:51.321
2026-05-11 19:26:51.332 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-05-11 19:26:51.336 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=14.48 | totalMs=14.48
2026-05-11 19:26:51.339 | step 1 | route=IT_TicketPost | empId=57732 | query called at=19:26:51.339
2026-05-11 19:26:51.375 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=33.84
2026-05-11 19:26:51.377 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=38.62 | totalMs=38.62
2026-05-11 19:26:51.378 | step 1 | route=IT_TicketPost | empId=57732 | query called at=19:26:51.378
2026-05-11 19:26:51.380 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.74
2026-05-11 19:26:51.380 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2.40 | totalMs=2.40
2026-05-11 19:26:51.380 | step 1 | route=IT_TicketPost | empId=57732 | query called at=19:26:51.380
2026-05-11 19:26:51.382 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-05-11 19:26:51.382 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=1.73 | totalMs=1.73
2026-05-11 19:26:54.065 | step 1 | route=IT_Ticket | empId=57732 | query called at=19:26:54.065
2026-05-11 19:26:54.076 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-05-11 19:26:54.080 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-11 19:26:54.084 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-11 19:26:54.086 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-11 19:26:54.087 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=1.08
2026-05-11 19:26:54.089 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=1.25
2026-05-11 19:26:54.089 | step 3 | route=IT_Ticket | empId=57732 | apiMs=23.53 | totalMs=23.53
2026-05-11 19:26:54.089 | step 1 | route=IT_Ticket | empId=57732 | query called at=19:26:54.089
2026-05-11 19:26:54.091 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-11 19:26:54.092 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-11 19:26:54.094 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-11 19:26:54.094 | step 3 | route=IT_Ticket | empId=57732 | apiMs=4.46 | totalMs=4.46
2026-05-12 09:12:55.243 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=09:12:55.243
2026-05-12 09:12:55.428 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=184.32
2026-05-12 09:12:55.429 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=185.52 | totalMs=185.52
2026-05-12 09:12:55.754 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:12:55.754
2026-05-12 09:15:06.822 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:15:06.822
2026-05-12 09:15:06.866 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=43.08
2026-05-12 09:15:06.866 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=44.15 | totalMs=44.15
2026-05-12 09:15:07.879 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:15:07.879
2026-05-12 09:15:12.270 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:15:12.270
2026-05-12 09:15:12.616 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=346.02
2026-05-12 09:15:12.618 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-12 09:15:12.620 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-12 09:15:13.399 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=779.01
2026-05-12 09:15:13.467 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=67.66
2026-05-12 09:15:13.474 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=6.2
2026-05-12 09:15:13.475 | step 3 | route=IT_Ticket | empId=12993 | apiMs=1,204.71 | totalMs=1,204.71
2026-05-12 09:15:13.475 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:15:13.475
2026-05-12 09:15:13.494 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=18.91
2026-05-12 09:15:13.521 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=25.92
2026-05-12 09:15:13.532 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=10.69
2026-05-12 09:15:13.532 | step 3 | route=IT_Ticket | empId=12993 | apiMs=56.91 | totalMs=56.91
2026-05-12 09:24:19.177 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:24:19.177
2026-05-12 09:24:19.402 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=224.79
2026-05-12 09:24:19.411 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=7.77
2026-05-12 09:24:19.419 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=8.5
2026-05-12 09:24:19.428 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=8.13
2026-05-12 09:24:19.664 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=236.05
2026-05-12 09:24:19.677 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=12.62
2026-05-12 09:24:19.678 | step 3 | route=IT_Ticket | empId=57185 | apiMs=500.84 | totalMs=500.84
2026-05-12 09:24:19.678 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:24:19.678
2026-05-12 09:24:19.722 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=43.13
2026-05-12 09:24:19.736 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=13.93
2026-05-12 09:24:19.745 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=8.27
2026-05-12 09:24:19.745 | step 3 | route=IT_Ticket | empId=57185 | apiMs=66.67 | totalMs=66.67
2026-05-12 09:24:25.792 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=09:24:25.792
2026-05-12 09:24:26.135 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=342.26
2026-05-12 09:24:26.136 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=343.31 | totalMs=343.31
2026-05-12 09:24:27.562 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=09:24:27.562
2026-05-12 09:24:27.686 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=123.81
2026-05-12 09:24:27.689 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=127.52 | totalMs=127.52
2026-05-12 09:24:45.408 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:24:45.408
2026-05-12 09:24:45.424 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=15.9
2026-05-12 09:24:45.428 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=20.22 | totalMs=20.22
2026-05-12 09:24:45.431 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:24:45.431
2026-05-12 09:24:45.534 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=99.88
2026-05-12 09:24:45.547 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=115.98 | totalMs=115.98
2026-05-12 09:24:45.547 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:24:45.547
2026-05-12 09:24:45.556 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.73
2026-05-12 09:24:45.557 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=9.58 | totalMs=9.58
2026-05-12 09:24:46.031 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:24:46.031
2026-05-12 09:24:46.049 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=17.01
2026-05-12 09:24:46.058 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=8.5
2026-05-12 09:24:46.067 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=8.46
2026-05-12 09:24:46.075 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=8.38
2026-05-12 09:24:46.085 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=8.77
2026-05-12 09:24:46.103 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=18.41
2026-05-12 09:24:46.104 | step 3 | route=IT_Ticket | empId=57185 | apiMs=72.22 | totalMs=72.22
2026-05-12 09:24:46.104 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:24:46.104
2026-05-12 09:24:46.112 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=7.54
2026-05-12 09:24:46.121 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=8.49
2026-05-12 09:24:46.130 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=8.42
2026-05-12 09:24:46.130 | step 3 | route=IT_Ticket | empId=57185 | apiMs=25.87 | totalMs=25.87
2026-05-12 09:25:07.115 | step 1 | route=IT_Ticket | empId=406 | query called at=09:25:07.115
2026-05-12 09:25:07.127 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-05-12 09:25:07.128 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-12 09:25:07.130 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-12 09:25:07.131 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-12 09:25:07.133 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-12 09:25:07.139 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.98
2026-05-12 09:25:07.140 | step 3 | route=IT_Ticket | empId=406 | apiMs=24.31 | totalMs=24.31
2026-05-12 09:25:07.140 | step 1 | route=IT_Ticket | empId=406 | query called at=09:25:07.140
2026-05-12 09:25:07.142 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-12 09:25:07.143 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-12 09:25:07.145 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-12 09:25:07.145 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.87 | totalMs=4.87
2026-05-12 09:25:14.393 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=09:25:14.393
2026-05-12 09:25:14.700 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=305.98
2026-05-12 09:25:14.703 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=309.90 | totalMs=309.90
2026-05-12 09:25:16.168 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=09:25:16.168
2026-05-12 09:25:16.207 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=38.9
2026-05-12 09:25:16.211 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=42.92 | totalMs=42.92
2026-05-12 09:25:46.053 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:25:46.053
2026-05-12 09:25:46.063 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.81
2026-05-12 09:25:46.068 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-12 09:25:46.072 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-12 09:25:46.075 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-05-12 09:25:46.077 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-05-12 09:25:46.084 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=7.24
2026-05-12 09:25:46.085 | step 3 | route=IT_Ticket | empId=57185 | apiMs=31.97 | totalMs=31.97
2026-05-12 09:25:46.085 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:25:46.085
2026-05-12 09:25:46.086 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-12 09:25:46.088 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-12 09:25:46.089 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-12 09:25:46.089 | step 3 | route=IT_Ticket | empId=57185 | apiMs=4.02 | totalMs=4.02
2026-05-12 09:26:00.319 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=09:26:00.319
2026-05-12 09:26:00.635 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=316.29
2026-05-12 09:26:00.636 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=317.22 | totalMs=317.22
2026-05-12 09:26:01.946 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:26:01.946
2026-05-12 09:26:01.964 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=18.11
2026-05-12 09:26:01.968 | step 3 | route=IT_TicketPost | empId=406 | apiMs=22.28 | totalMs=22.28
2026-05-12 09:26:01.971 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:26:01.971
2026-05-12 09:26:02.034 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=60.01
2026-05-12 09:26:02.055 | step 3 | route=IT_TicketPost | empId=406 | apiMs=83.82 | totalMs=83.82
2026-05-12 09:26:02.056 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:26:02.056
2026-05-12 09:26:02.072 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.82
2026-05-12 09:26:02.073 | step 3 | route=IT_TicketPost | empId=406 | apiMs=17.02 | totalMs=17.02
2026-05-12 09:26:02.073 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:26:02.073
2026-05-12 09:26:02.083 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.52
2026-05-12 09:26:02.084 | step 3 | route=IT_TicketPost | empId=406 | apiMs=10.36 | totalMs=10.36
2026-05-12 09:26:02.985 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=09:26:02.985
2026-05-12 09:26:03.047 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=61.82
2026-05-12 09:26:03.051 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=65.66 | totalMs=65.66
2026-05-12 09:26:04.248 | step 1 | route=IT_Ticket | empId=406 | query called at=09:26:04.248
2026-05-12 09:26:04.263 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=14.63
2026-05-12 09:26:04.271 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-05-12 09:26:04.280 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-05-12 09:26:04.288 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.4
2026-05-12 09:26:04.297 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=8.38
2026-05-12 09:26:04.314 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=16.61
2026-05-12 09:26:04.314 | step 3 | route=IT_Ticket | empId=406 | apiMs=66.90 | totalMs=66.90
2026-05-12 09:26:04.315 | step 1 | route=IT_Ticket | empId=406 | query called at=09:26:04.315
2026-05-12 09:26:04.323 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=7.51
2026-05-12 09:26:04.331 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-05-12 09:26:04.340 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=8.37
2026-05-12 09:26:04.340 | step 3 | route=IT_Ticket | empId=406 | apiMs=25.44 | totalMs=25.44
2026-05-12 09:26:22.137 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:26:22.137
2026-05-12 09:26:22.148 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-12 09:26:22.151 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=13.87 | totalMs=13.87
2026-05-12 09:26:22.154 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:26:22.154
2026-05-12 09:26:22.313 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=155.94
2026-05-12 09:26:22.315 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=160.61 | totalMs=160.61
2026-05-12 09:26:22.315 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:26:22.315
2026-05-12 09:26:22.317 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-05-12 09:26:22.317 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.16 | totalMs=2.16
2026-05-12 09:26:22.318 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:26:22.318
2026-05-12 09:26:22.319 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.1
2026-05-12 09:26:22.320 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=1.74 | totalMs=1.74
2026-05-12 09:26:22.817 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:26:22.817
2026-05-12 09:26:22.828 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-05-12 09:26:22.829 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-12 09:26:22.831 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-12 09:26:22.832 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-12 09:26:22.833 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=0.99
2026-05-12 09:26:22.835 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=1.25
2026-05-12 09:26:22.835 | step 3 | route=IT_Ticket | empId=57185 | apiMs=17.96 | totalMs=17.96
2026-05-12 09:26:22.836 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:26:22.836
2026-05-12 09:26:22.837 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-12 09:26:22.839 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-12 09:26:22.840 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-12 09:26:22.841 | step 3 | route=IT_Ticket | empId=57185 | apiMs=5.04 | totalMs=5.04
2026-05-12 09:26:26.986 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=09:26:26.986
2026-05-12 09:26:27.167 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=179.87
2026-05-12 09:26:27.167 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=180.91 | totalMs=180.91
2026-05-12 09:26:30.892 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=09:26:30.892
2026-05-12 09:26:30.991 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=99.01
2026-05-12 09:26:30.994 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=102.61 | totalMs=102.61
2026-05-12 09:26:55.863 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:26:55.863
2026-05-12 09:26:55.921 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=57.64
2026-05-12 09:26:55.924 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=61.30 | totalMs=61.30
2026-05-12 09:26:56.460 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:26:56.460
2026-05-12 09:27:02.981 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:27:02.981
2026-05-12 09:27:03.100 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=118.55
2026-05-12 09:27:03.106 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=1.65
2026-05-12 09:27:03.111 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=130.37 | totalMs=130.37
2026-05-12 09:27:03.114 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:27:03.114
2026-05-12 09:27:03.116 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-05-12 09:27:03.117 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-05-12 09:27:03.119 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-12 09:27:03.119 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=5.06 | totalMs=5.06
2026-05-12 09:27:03.120 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:27:03.120
2026-05-12 09:27:03.121 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-12 09:27:03.122 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-12 09:27:03.124 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-12 09:27:03.124 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=4.37 | totalMs=4.37
2026-05-12 09:27:03.353 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:27:03.353
2026-05-12 09:27:03.378 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=24.53
2026-05-12 09:27:03.379 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=25.44 | totalMs=25.44
2026-05-12 09:27:03.882 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:27:03.882
2026-05-12 09:27:30.857 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:27:30.857
2026-05-12 09:27:30.868 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-05-12 09:27:30.871 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.70 | totalMs=13.70
2026-05-12 09:27:30.874 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:27:30.874
2026-05-12 09:27:30.925 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=47.7
2026-05-12 09:27:30.927 | step 3 | route=IT_TicketPost | empId=406 | apiMs=53.07 | totalMs=53.07
2026-05-12 09:27:30.927 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:27:30.927
2026-05-12 09:27:30.929 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-05-12 09:27:30.930 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.37 | totalMs=2.37
2026-05-12 09:27:30.930 | step 1 | route=IT_TicketPost | empId=406 | query called at=09:27:30.930
2026-05-12 09:27:30.932 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-12 09:27:30.932 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.80 | totalMs=1.80
2026-05-12 09:27:34.559 | step 1 | route=IT_Ticket | empId=406 | query called at=09:27:34.559
2026-05-12 09:27:34.575 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=16.19
2026-05-12 09:27:34.584 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-05-12 09:27:34.593 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.48
2026-05-12 09:27:34.602 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=8.42
2026-05-12 09:27:34.611 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=8.63
2026-05-12 09:27:34.630 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=18.6
2026-05-12 09:27:34.630 | step 3 | route=IT_Ticket | empId=406 | apiMs=71.51 | totalMs=71.51
2026-05-12 09:27:34.631 | step 1 | route=IT_Ticket | empId=406 | query called at=09:27:34.631
2026-05-12 09:27:34.638 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=6.58
2026-05-12 09:27:34.646 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=7.69
2026-05-12 09:27:34.652 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=6.18
2026-05-12 09:27:34.652 | step 3 | route=IT_Ticket | empId=406 | apiMs=21.75 | totalMs=21.75
2026-05-12 09:28:02.909 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:28:02.909
2026-05-12 09:28:20.773 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:28:20.773
2026-05-12 09:28:20.818 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=43.9
2026-05-12 09:28:20.818 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=44.92 | totalMs=44.92
2026-05-12 09:28:21.719 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:28:21.719
2026-05-12 09:30:42.739 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:30:42.739
2026-05-12 09:30:42.749 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-05-12 09:30:42.751 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-12 09:30:42.753 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-12 09:30:42.754 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-12 09:30:42.756 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-12 09:30:42.757 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=1.41
2026-05-12 09:30:42.758 | step 3 | route=IT_Ticket | empId=57442 | apiMs=19.17 | totalMs=19.17
2026-05-12 09:30:42.758 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:30:42.758
2026-05-12 09:30:42.760 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-12 09:30:42.761 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-12 09:30:42.762 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-12 09:30:42.763 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.50 | totalMs=4.50
2026-05-12 09:30:49.319 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=09:30:49.319
2026-05-12 09:30:49.585 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=265.23
2026-05-12 09:30:49.589 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=269.45 | totalMs=269.45
2026-05-12 09:30:51.360 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=09:30:51.360
2026-05-12 09:30:51.391 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=30.41
2026-05-12 09:30:51.395 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=34.53 | totalMs=34.53
2026-05-12 09:31:35.992 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:31:35.992
2026-05-12 09:31:36.002 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.8
2026-05-12 09:31:36.003 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=10.84 | totalMs=10.84
2026-05-12 09:31:36.004 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:31:36.004
2026-05-12 09:31:36.031 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=27.27
2026-05-12 09:31:36.045 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=41.55 | totalMs=41.55
2026-05-12 09:31:36.046 | step 1 | route=IT_TicketPost | empId=57442 | query called at=09:31:36.046
2026-05-12 09:31:36.047 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-05-12 09:31:36.048 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=2.01 | totalMs=2.01
2026-05-12 09:31:37.258 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:31:37.258
2026-05-12 09:31:37.268 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-05-12 09:31:37.270 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-12 09:31:37.271 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-12 09:31:37.273 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-12 09:31:37.274 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.03
2026-05-12 09:31:37.276 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=1.47
2026-05-12 09:31:37.276 | step 3 | route=IT_Ticket | empId=57442 | apiMs=18.36 | totalMs=18.36
2026-05-12 09:31:37.277 | step 1 | route=IT_Ticket | empId=57442 | query called at=09:31:37.277
2026-05-12 09:31:37.278 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-12 09:31:37.279 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-12 09:31:37.280 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-12 09:31:37.281 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.03 | totalMs=4.03
2026-05-12 09:34:26.020 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:34:26.020
2026-05-12 09:34:26.038 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=16.9
2026-05-12 09:34:26.043 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-12 09:34:26.047 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-12 09:34:26.052 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-12 09:34:26.053 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-12 09:34:26.055 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.53
2026-05-12 09:34:26.055 | step 3 | route=IT_Ticket | empId=43200 | apiMs=34.93 | totalMs=34.93
2026-05-12 09:34:26.056 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:34:26.056
2026-05-12 09:34:26.058 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-05-12 09:34:26.059 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-12 09:34:26.060 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-12 09:34:26.061 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.76 | totalMs=4.76
2026-05-12 09:35:21.459 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=09:35:21.459
2026-05-12 09:35:21.645 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=185.15
2026-05-12 09:35:21.648 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=189.04 | totalMs=189.04
2026-05-12 09:35:23.862 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=09:35:23.862
2026-05-12 09:35:23.873 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-05-12 09:35:23.876 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=13.63 | totalMs=13.63
2026-05-12 09:37:08.214 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:37:08.214
2026-05-12 09:37:08.225 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-05-12 09:37:08.228 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=14.32 | totalMs=14.32
2026-05-12 09:37:08.232 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:37:08.232
2026-05-12 09:37:08.313 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=78.57
2026-05-12 09:37:08.317 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=85.01 | totalMs=85.01
2026-05-12 09:37:08.317 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:37:08.317
2026-05-12 09:37:08.341 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.56
2026-05-12 09:37:08.341 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=24.33 | totalMs=24.33
2026-05-12 09:37:08.342 | step 1 | route=IT_TicketPost | empId=43200 | query called at=09:37:08.342
2026-05-12 09:37:08.343 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-12 09:37:08.344 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=1.82 | totalMs=1.82
2026-05-12 09:37:11.687 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:37:11.687
2026-05-12 09:37:11.698 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-05-12 09:37:11.700 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-12 09:37:11.701 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-12 09:37:11.703 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-12 09:37:11.704 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-05-12 09:37:11.706 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.48
2026-05-12 09:37:11.706 | step 3 | route=IT_Ticket | empId=43200 | apiMs=18.98 | totalMs=18.98
2026-05-12 09:37:11.707 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:37:11.707
2026-05-12 09:37:11.709 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.49
2026-05-12 09:37:11.710 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-12 09:37:11.712 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-12 09:37:11.712 | step 3 | route=IT_Ticket | empId=43200 | apiMs=4.88 | totalMs=4.88
2026-05-12 10:01:31.597 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:01:31.597
2026-05-12 10:01:31.667 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=69.05
2026-05-12 10:01:31.669 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-12 10:01:31.670 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-05-12 10:01:31.671 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-05-12 10:01:31.686 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=15.05
2026-05-12 10:01:31.691 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=4.78
2026-05-12 10:01:31.692 | step 3 | route=IT_Ticket | empId=41671 | apiMs=94.37 | totalMs=94.37
2026-05-12 10:01:31.692 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:01:31.692
2026-05-12 10:01:31.703 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=10.63
2026-05-12 10:01:31.704 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-12 10:01:31.706 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-12 10:01:31.706 | step 3 | route=IT_Ticket | empId=41671 | apiMs=13.59 | totalMs=13.59
2026-05-12 10:01:42.305 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41671 | query called at=10:01:42.305
2026-05-12 10:01:42.461 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=155.45
2026-05-12 10:01:42.464 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41671 | apiMs=159.72 | totalMs=159.72
2026-05-12 10:01:45.349 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query called at=10:01:45.349
2026-05-12 10:01:45.362 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=12.23
2026-05-12 10:01:45.365 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41671 | apiMs=15.94 | totalMs=15.94
2026-05-12 10:03:43.051 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:03:43.051
2026-05-12 10:03:43.062 | step 2 | route=IT_TicketPost | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-05-12 10:03:43.066 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=14.42 | totalMs=14.42
2026-05-12 10:03:43.069 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:03:43.069
2026-05-12 10:03:43.100 | step 2 | route=IT_TicketPost | empId=41671 | query=IT_Ticket_Save_SPOC | queryMs=28.65
2026-05-12 10:03:43.103 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=34.22 | totalMs=34.22
2026-05-12 10:03:43.104 | step 1 | route=IT_TicketPost | empId=41671 | query called at=10:03:43.104
2026-05-12 10:03:43.129 | step 2 | route=IT_TicketPost | empId=41671 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.49
2026-05-12 10:03:43.129 | step 3 | route=IT_TicketPost | empId=41671 | apiMs=25.41 | totalMs=25.41
2026-05-12 10:03:43.352 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:03:43.352
2026-05-12 10:03:43.362 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-05-12 10:03:43.364 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-05-12 10:03:43.366 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-12 10:03:43.367 | step 2 | route=IT_Ticket | empId=41671 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-12 10:03:43.369 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-12 10:03:43.375 | step 2 | route=IT_Ticket | empId=41671 | query=VMS_Comp_login_proc | queryMs=5.96
2026-05-12 10:03:43.375 | step 3 | route=IT_Ticket | empId=41671 | apiMs=23.31 | totalMs=23.31
2026-05-12 10:03:43.376 | step 1 | route=IT_Ticket | empId=41671 | query called at=10:03:43.376
2026-05-12 10:03:43.378 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-12 10:03:43.379 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-12 10:03:43.380 | step 2 | route=IT_Ticket | empId=41671 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-12 10:03:43.381 | step 3 | route=IT_Ticket | empId=41671 | apiMs=4.71 | totalMs=4.71
2026-05-12 10:08:44.179 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:08:44.179
2026-05-12 10:08:44.333 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=153.44
2026-05-12 10:08:44.334 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=154.93 | totalMs=154.93
2026-05-12 10:08:44.725 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:08:44.725
2026-05-12 10:08:54.585 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:08:54.585
2026-05-12 10:08:56.782 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=2195.62
2026-05-12 10:08:56.784 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=2,198.88 | totalMs=2,198.88
2026-05-12 10:08:56.788 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=10:08:56.788
2026-05-12 10:08:56.835 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=44.71
2026-05-12 10:08:56.849 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=11.41
2026-05-12 10:08:56.855 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=5.1
2026-05-12 10:08:56.855 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=67.74 | totalMs=67.74
2026-05-12 10:08:57.085 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=10:08:57.085
2026-05-12 10:08:57.116 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=29.53
2026-05-12 10:08:57.116 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=30.50 | totalMs=30.50
2026-05-12 10:08:57.431 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:08:57.431
2026-05-12 10:14:41.553 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:14:41.553
2026-05-12 10:14:41.621 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=66.64
2026-05-12 10:14:41.624 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=70.69 | totalMs=70.69
2026-05-12 10:14:48.422 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:14:48.422
2026-05-12 10:15:39.518 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:15:39.518
2026-05-12 10:15:39.555 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=36.35
2026-05-12 10:15:39.560 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=42.23 | totalMs=42.23
2026-05-12 10:15:39.563 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=10:15:39.563
2026-05-12 10:15:39.595 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=28.36
2026-05-12 10:15:39.597 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.51
2026-05-12 10:15:39.599 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-05-12 10:15:39.599 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=35.50 | totalMs=35.50
2026-05-12 10:15:41.357 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=10:15:41.357
2026-05-12 10:15:41.385 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=27.28
2026-05-12 10:15:41.385 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=28.13 | totalMs=28.13
2026-05-12 10:15:41.970 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:15:41.970
2026-05-12 10:22:57.367 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:22:57.367
2026-05-12 10:22:57.412 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=44.42
2026-05-12 10:22:57.414 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-05-12 10:22:57.415 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-12 10:22:57.423 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=7.39
2026-05-12 10:22:57.451 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=27.66
2026-05-12 10:22:57.457 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=5.62
2026-05-12 10:22:57.457 | step 3 | route=IT_Ticket | empId=20646 | apiMs=90.76 | totalMs=90.76
2026-05-12 10:22:57.458 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:22:57.458
2026-05-12 10:22:57.477 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=18.9
2026-05-12 10:22:57.479 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-12 10:22:57.480 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-12 10:22:57.480 | step 3 | route=IT_Ticket | empId=20646 | apiMs=22.37 | totalMs=22.37
2026-05-12 10:23:05.364 | step 1 | route=Ticket_Entry_SPOC_Module | empId=20646 | query called at=10:23:05.364
2026-05-12 10:23:05.620 | step 2 | route=Ticket_Entry_SPOC_Module | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=255.47
2026-05-12 10:23:05.625 | step 3 | route=Ticket_Entry_SPOC_Module | empId=20646 | apiMs=260.86 | totalMs=260.86
2026-05-12 10:23:06.967 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query called at=10:23:06.967
2026-05-12 10:23:07.088 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=119.62
2026-05-12 10:23:07.091 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=20646 | apiMs=123.28 | totalMs=123.28
2026-05-12 10:23:37.582 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:23:37.582
2026-05-12 10:23:37.596 | step 2 | route=IT_TicketPost | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=12.74
2026-05-12 10:23:37.596 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=13.71 | totalMs=13.71
2026-05-12 10:23:37.597 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:23:37.597
2026-05-12 10:23:37.696 | step 2 | route=IT_TicketPost | empId=20646 | query=IT_Ticket_Save_SPOC | queryMs=98.77
2026-05-12 10:23:37.702 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=105.18 | totalMs=105.18
2026-05-12 10:23:37.702 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:23:37.702
2026-05-12 10:23:37.705 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.73
2026-05-12 10:23:37.706 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=3.66 | totalMs=3.66
2026-05-12 10:23:37.706 | step 1 | route=IT_TicketPost | empId=20646 | query called at=10:23:37.706
2026-05-12 10:23:37.707 | step 2 | route=IT_TicketPost | empId=20646 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-05-12 10:23:37.708 | step 3 | route=IT_TicketPost | empId=20646 | apiMs=1.48 | totalMs=1.48
2026-05-12 10:23:39.623 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:23:39.623
2026-05-12 10:23:39.634 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-05-12 10:23:39.635 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-12 10:23:39.636 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-12 10:23:39.638 | step 2 | route=IT_Ticket | empId=20646 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-12 10:23:39.639 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_it_Ticket_Details | queryMs=0.92
2026-05-12 10:23:39.644 | step 2 | route=IT_Ticket | empId=20646 | query=VMS_Comp_login_proc | queryMs=4.35
2026-05-12 10:23:39.644 | step 3 | route=IT_Ticket | empId=20646 | apiMs=20.52 | totalMs=20.52
2026-05-12 10:23:39.644 | step 1 | route=IT_Ticket | empId=20646 | query called at=10:23:39.644
2026-05-12 10:23:39.646 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-12 10:23:39.647 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-12 10:23:39.648 | step 2 | route=IT_Ticket | empId=20646 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-12 10:23:39.648 | step 3 | route=IT_Ticket | empId=20646 | apiMs=3.93 | totalMs=3.93
2026-05-12 10:35:46.921 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:35:46.921
2026-05-12 10:35:47.032 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=110.04
2026-05-12 10:35:47.053 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=16.96
2026-05-12 10:35:47.069 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=13.54
2026-05-12 10:35:47.086 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=13.62
2026-05-12 10:35:47.154 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=67.54
2026-05-12 10:35:47.183 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=28.46
2026-05-12 10:35:47.183 | step 3 | route=IT_Ticket | empId=46985 | apiMs=261.53 | totalMs=261.53
2026-05-12 10:35:47.183 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:35:47.183
2026-05-12 10:35:47.247 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=63.45
2026-05-12 10:35:47.264 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=16.15
2026-05-12 10:35:47.281 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=16.25
2026-05-12 10:35:47.281 | step 3 | route=IT_Ticket | empId=46985 | apiMs=97.63 | totalMs=97.63
2026-05-12 10:35:56.488 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=10:35:56.488
2026-05-12 10:35:56.586 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=97.41
2026-05-12 10:35:56.587 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=98.47 | totalMs=98.47
2026-05-12 10:35:58.305 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=10:35:58.305
2026-05-12 10:36:00.858 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=2552.02
2026-05-12 10:36:00.859 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=2,553.23 | totalMs=2,553.23
2026-05-12 10:36:41.656 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:36:41.656
2026-05-12 10:36:41.671 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=13.58
2026-05-12 10:36:41.671 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=14.71 | totalMs=14.71
2026-05-12 10:36:41.672 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:36:41.672
2026-05-12 10:36:43.770 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=2097.43
2026-05-12 10:36:44.299 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=2,626.78 | totalMs=2,626.78
2026-05-12 10:36:44.299 | step 1 | route=IT_TicketPost | empId=46985 | query called at=10:36:44.299
2026-05-12 10:36:44.303 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.46
2026-05-12 10:36:44.304 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=4.80 | totalMs=4.80
2026-05-12 10:36:44.552 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:36:44.552
2026-05-12 10:36:44.562 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-05-12 10:36:44.564 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-12 10:36:44.565 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-12 10:36:44.567 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-12 10:36:44.568 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.14
2026-05-12 10:36:44.570 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.33
2026-05-12 10:36:44.570 | step 3 | route=IT_Ticket | empId=46985 | apiMs=18.27 | totalMs=18.27
2026-05-12 10:36:44.571 | step 1 | route=IT_Ticket | empId=46985 | query called at=10:36:44.571
2026-05-12 10:36:44.572 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-12 10:36:44.574 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-12 10:36:44.575 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-12 10:36:44.575 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.44 | totalMs=4.44
2026-05-12 10:39:28.552 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:39:28.552
2026-05-12 10:39:28.564 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=10.71
2026-05-12 10:39:28.565 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-12 10:39:28.567 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-12 10:39:28.568 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-12 10:39:28.570 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-05-12 10:39:28.574 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=4.31
2026-05-12 10:39:28.575 | step 3 | route=IT_Ticket | empId=34194 | apiMs=22.52 | totalMs=22.52
2026-05-12 10:39:28.575 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:39:28.575
2026-05-12 10:39:28.577 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-12 10:39:28.578 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-12 10:39:28.579 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-12 10:39:28.579 | step 3 | route=IT_Ticket | empId=34194 | apiMs=3.85 | totalMs=3.85
2026-05-12 10:39:39.535 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34194 | query called at=10:39:39.535
2026-05-12 10:39:40.022 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=486.18
2026-05-12 10:39:40.022 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34194 | apiMs=487.21 | totalMs=487.21
2026-05-12 10:39:42.156 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query called at=10:39:42.156
2026-05-12 10:39:42.196 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=36.65
2026-05-12 10:39:42.199 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34194 | apiMs=43.48 | totalMs=43.48
2026-05-12 10:40:10.120 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:40:10.120
2026-05-12 10:40:10.133 | step 2 | route=IT_TicketPost | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-05-12 10:40:10.134 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=13.24 | totalMs=13.24
2026-05-12 10:40:10.134 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:40:10.134
2026-05-12 10:40:10.159 | step 2 | route=IT_TicketPost | empId=34194 | query=IT_Ticket_Save_SPOC | queryMs=23.69
2026-05-12 10:40:10.162 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=27.29 | totalMs=27.29
2026-05-12 10:40:10.162 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:40:10.162
2026-05-12 10:40:10.164 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-05-12 10:40:10.164 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=2.26 | totalMs=2.26
2026-05-12 10:40:10.392 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:40:10.392
2026-05-12 10:40:10.410 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=16.98
2026-05-12 10:40:10.418 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=7.44
2026-05-12 10:40:10.426 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-05-12 10:40:10.435 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=8.16
2026-05-12 10:40:10.438 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=2.67
2026-05-12 10:40:10.442 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=3.54
2026-05-12 10:40:10.442 | step 3 | route=IT_Ticket | empId=34194 | apiMs=49.93 | totalMs=49.93
2026-05-12 10:40:10.443 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:40:10.443
2026-05-12 10:40:10.444 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-12 10:40:10.445 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-12 10:40:10.446 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-12 10:40:10.447 | step 3 | route=IT_Ticket | empId=34194 | apiMs=3.85 | totalMs=3.85
2026-05-12 11:09:32.482 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:09:32.482
2026-05-12 11:09:32.531 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=48.43
2026-05-12 11:09:32.539 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.64
2026-05-12 11:09:32.547 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.84
2026-05-12 11:09:32.556 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-05-12 11:09:32.591 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=35.15
2026-05-12 11:09:32.602 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=9.8
2026-05-12 11:09:32.602 | step 3 | route=IT_Ticket | empId=51700 | apiMs=120.28 | totalMs=120.28
2026-05-12 11:09:32.603 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:09:32.603
2026-05-12 11:09:32.617 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=14.3
2026-05-12 11:09:32.626 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-05-12 11:09:32.634 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-05-12 11:09:32.635 | step 3 | route=IT_Ticket | empId=51700 | apiMs=31.82 | totalMs=31.82
2026-05-12 11:09:38.094 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=11:09:38.094
2026-05-12 11:09:38.256 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=161.62
2026-05-12 11:09:38.257 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=162.70 | totalMs=162.70
2026-05-12 11:09:40.060 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=11:09:40.060
2026-05-12 11:09:40.073 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=12
2026-05-12 11:09:40.076 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=16.21 | totalMs=16.21
2026-05-12 11:09:58.705 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:09:58.705
2026-05-12 11:09:58.715 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.26
2026-05-12 11:09:58.718 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=13.50 | totalMs=13.50
2026-05-12 11:09:58.722 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:09:58.722
2026-05-12 11:09:58.759 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=34.14
2026-05-12 11:09:58.760 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=38.64 | totalMs=38.64
2026-05-12 11:09:58.761 | step 1 | route=IT_TicketPost | empId=51700 | query called at=11:09:58.761
2026-05-12 11:09:58.834 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=72.76
2026-05-12 11:09:58.834 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=73.78 | totalMs=73.78
2026-05-12 11:10:00.909 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:10:00.909
2026-05-12 11:10:00.919 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=9.02
2026-05-12 11:10:00.920 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-12 11:10:00.921 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.68
2026-05-12 11:10:00.922 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.66
2026-05-12 11:10:00.924 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-05-12 11:10:00.925 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=1.21
2026-05-12 11:10:00.926 | step 3 | route=IT_Ticket | empId=51700 | apiMs=16.47 | totalMs=16.47
2026-05-12 11:10:00.926 | step 1 | route=IT_Ticket | empId=51700 | query called at=11:10:00.926
2026-05-12 11:10:00.928 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-12 11:10:00.929 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-05-12 11:10:00.930 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-12 11:10:00.930 | step 3 | route=IT_Ticket | empId=51700 | apiMs=4.06 | totalMs=4.06
2026-05-12 11:18:24.662 | step 1 | route=IT_Ticket | empId=21996 | query called at=11:18:24.662
2026-05-12 11:18:24.712 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=49.28
2026-05-12 11:18:24.718 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.74
2026-05-12 11:18:24.722 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-12 11:18:24.726 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-12 11:18:24.757 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=31.14
2026-05-12 11:18:24.764 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=6.52
2026-05-12 11:18:24.765 | step 3 | route=IT_Ticket | empId=21996 | apiMs=102.57 | totalMs=102.57
2026-05-12 11:18:24.766 | step 1 | route=IT_Ticket | empId=21996 | query called at=11:18:24.766
2026-05-12 11:18:24.785 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=19.37
2026-05-12 11:18:24.787 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-12 11:18:24.788 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-12 11:18:24.789 | step 3 | route=IT_Ticket | empId=21996 | apiMs=23.07 | totalMs=23.07
2026-05-12 11:18:31.727 | step 1 | route=HW_TicketFun | empId= | query called at=11:18:31.727
2026-05-12 11:18:31.738 | step 2 | route=HW_TicketFun | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=10.65
2026-05-12 11:18:31.742 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.18 | totalMs=15.18
2026-05-12 11:18:49.596 | step 1 | route=HW_TicketPost | empId=21996 | query called at=11:18:49.596
2026-05-12 11:18:49.625 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=28.19
2026-05-12 11:18:49.629 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=32.35 | totalMs=32.35
2026-05-12 11:18:49.632 | step 1 | route=HW_TicketPost | empId=21996 | query called at=11:18:49.632
2026-05-12 11:18:49.637 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.15
2026-05-12 11:18:49.637 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=5.46 | totalMs=5.46
2026-05-12 11:18:49.638 | step 1 | route=HW_TicketPost | empId=21996 | query called at=11:18:49.638
2026-05-12 11:18:49.640 | step 2 | route=HW_TicketPost | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.44
2026-05-12 11:18:49.640 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=2.31 | totalMs=2.31
2026-05-12 11:18:49.641 | step 1 | route=HW_TicketPost | empId=21996 | query called at=11:18:49.641
2026-05-12 11:18:49.707 | step 2 | route=HW_TicketPost | empId=21996 | query=hw_ticket_save_proc_kpi | queryMs=65.77
2026-05-12 11:18:49.709 | step 3 | route=HW_TicketPost | empId=21996 | apiMs=68.33 | totalMs=68.33
2026-05-12 11:18:52.651 | step 1 | route=IT_Ticket | empId=21996 | query called at=11:18:52.651
2026-05-12 11:18:52.662 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-05-12 11:18:52.667 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-12 11:18:52.671 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-12 11:18:52.672 | step 2 | route=IT_Ticket | empId=21996 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-12 11:18:52.674 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-05-12 11:18:52.676 | step 2 | route=IT_Ticket | empId=21996 | query=VMS_Comp_login_proc | queryMs=1.48
2026-05-12 11:18:52.676 | step 3 | route=IT_Ticket | empId=21996 | apiMs=24.77 | totalMs=24.77
2026-05-12 11:18:52.677 | step 1 | route=IT_Ticket | empId=21996 | query called at=11:18:52.677
2026-05-12 11:18:52.678 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-12 11:18:52.680 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-12 11:18:52.682 | step 2 | route=IT_Ticket | empId=21996 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-12 11:18:52.682 | step 3 | route=IT_Ticket | empId=21996 | apiMs=5.00 | totalMs=5.00
2026-05-12 11:28:03.795 | step 1 | route=Ticket_SPOC_Approve | empId=51700 | query called at=11:28:03.795
2026-05-12 11:28:06.731 | step 2 | route=Ticket_SPOC_Approve | empId=51700 | query=IT_TIcket_SPOCApp_Report | queryMs=2936.12
2026-05-12 11:28:06.732 | step 3 | route=Ticket_SPOC_Approve | empId=51700 | apiMs=2,937.39 | totalMs=2,937.39
2026-05-12 11:28:07.339 | step 4 | route=pageRenderd | empId=51700 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:28:07.339
2026-05-12 11:29:48.182 | step 1 | route=IT_Ticket | empId=27862 | query called at=11:29:48.182
2026-05-12 11:29:48.225 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=42.62
2026-05-12 11:29:48.230 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-12 11:29:48.234 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-12 11:29:48.238 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-12 11:29:48.266 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=27.59
2026-05-12 11:29:48.268 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=1.38
2026-05-12 11:29:48.268 | step 3 | route=IT_Ticket | empId=27862 | apiMs=86.29 | totalMs=86.29
2026-05-12 11:29:48.269 | step 1 | route=IT_Ticket | empId=27862 | query called at=11:29:48.269
2026-05-12 11:29:48.288 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=19.06
2026-05-12 11:29:48.290 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-12 11:29:48.291 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-12 11:29:48.291 | step 3 | route=IT_Ticket | empId=27862 | apiMs=22.33 | totalMs=22.33
2026-05-12 11:30:41.743 | step 1 | route=Ticket_Entry_SPOC_Module | empId=27862 | query called at=11:30:41.743
2026-05-12 11:30:41.884 | step 2 | route=Ticket_Entry_SPOC_Module | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=140.2
2026-05-12 11:30:41.888 | step 3 | route=Ticket_Entry_SPOC_Module | empId=27862 | apiMs=144.45 | totalMs=144.45
2026-05-12 11:30:43.523 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query called at=11:30:43.523
2026-05-12 11:30:43.567 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=43.09
2026-05-12 11:30:43.570 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=27862 | apiMs=47.15 | totalMs=47.15
2026-05-12 11:31:46.960 | step 1 | route=IT_TicketPost | empId=27862 | query called at=11:31:46.960
2026-05-12 11:31:47.004 | step 2 | route=IT_TicketPost | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=43.8
2026-05-12 11:31:47.008 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=47.71 | totalMs=47.71
2026-05-12 11:31:47.011 | step 1 | route=IT_TicketPost | empId=27862 | query called at=11:31:47.011
2026-05-12 11:31:47.061 | step 2 | route=IT_TicketPost | empId=27862 | query=IT_Ticket_Save_SPOC | queryMs=47.24
2026-05-12 11:31:47.066 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=55.17 | totalMs=55.17
2026-05-12 11:31:47.066 | step 1 | route=IT_TicketPost | empId=27862 | query called at=11:31:47.066
2026-05-12 11:31:47.091 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.04
2026-05-12 11:31:47.091 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=25.03 | totalMs=25.03
2026-05-12 11:31:47.092 | step 1 | route=IT_TicketPost | empId=27862 | query called at=11:31:47.092
2026-05-12 11:31:47.093 | step 2 | route=IT_TicketPost | empId=27862 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-12 11:31:47.094 | step 3 | route=IT_TicketPost | empId=27862 | apiMs=1.91 | totalMs=1.91
2026-05-12 11:31:48.921 | step 1 | route=IT_Ticket | empId=27862 | query called at=11:31:48.921
2026-05-12 11:31:48.932 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-05-12 11:31:48.937 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-12 11:31:48.941 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-12 11:31:48.942 | step 2 | route=IT_Ticket | empId=27862 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-12 11:31:48.973 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_it_Ticket_Details | queryMs=30.45
2026-05-12 11:31:48.980 | step 2 | route=IT_Ticket | empId=27862 | query=VMS_Comp_login_proc | queryMs=6.67
2026-05-12 11:31:48.981 | step 3 | route=IT_Ticket | empId=27862 | apiMs=59.21 | totalMs=59.21
2026-05-12 11:31:48.981 | step 1 | route=IT_Ticket | empId=27862 | query called at=11:31:48.981
2026-05-12 11:31:49.001 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=19.35
2026-05-12 11:31:49.002 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-12 11:31:49.004 | step 2 | route=IT_Ticket | empId=27862 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-12 11:31:49.005 | step 3 | route=IT_Ticket | empId=27862 | apiMs=23.28 | totalMs=23.28
2026-05-12 11:37:46.875 | step 5 | route=dashboard | empId=GHA0003 | action=Login Page - ERROR | error => The pass word must be at least 6 characters.
2026-05-12 11:49:16.453 | step 1 | route=IT_Ticket | empId=406 | query called at=11:49:16.453
2026-05-12 11:49:16.499 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=45.12
2026-05-12 11:49:16.501 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-12 11:49:16.502 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-12 11:49:16.503 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-12 11:49:16.531 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=27.05
2026-05-12 11:49:16.533 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.32
2026-05-12 11:49:16.533 | step 3 | route=IT_Ticket | empId=406 | apiMs=79.90 | totalMs=79.90
2026-05-12 11:49:16.534 | step 1 | route=IT_Ticket | empId=406 | query called at=11:49:16.534
2026-05-12 11:49:16.553 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=18.87
2026-05-12 11:49:16.554 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-12 11:49:16.556 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-12 11:49:16.556 | step 3 | route=IT_Ticket | empId=406 | apiMs=22.40 | totalMs=22.40
2026-05-12 11:49:21.108 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=11:49:21.108
2026-05-12 11:49:21.291 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=181.55
2026-05-12 11:49:21.294 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=185.32 | totalMs=185.32
2026-05-12 11:49:22.723 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=11:49:22.723
2026-05-12 11:49:22.752 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=28.65
2026-05-12 11:49:22.755 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=32.29 | totalMs=32.29
2026-05-12 11:49:59.021 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:49:59.021
2026-05-12 11:49:59.039 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=17.14
2026-05-12 11:49:59.043 | step 3 | route=IT_TicketPost | empId=406 | apiMs=21.48 | totalMs=21.48
2026-05-12 11:49:59.057 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:49:59.057
2026-05-12 11:49:59.121 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=63.58
2026-05-12 11:49:59.124 | step 3 | route=IT_TicketPost | empId=406 | apiMs=66.23 | totalMs=66.23
2026-05-12 11:49:59.124 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:49:59.124
2026-05-12 11:49:59.126 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.49
2026-05-12 11:49:59.126 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.49 | totalMs=2.49
2026-05-12 11:49:59.127 | step 1 | route=IT_TicketPost | empId=406 | query called at=11:49:59.127
2026-05-12 11:49:59.129 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-12 11:49:59.129 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.82 | totalMs=1.82
2026-05-12 11:50:01.766 | step 1 | route=IT_Ticket | empId=406 | query called at=11:50:01.766
2026-05-12 11:50:01.776 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.75
2026-05-12 11:50:01.778 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-12 11:50:01.779 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-12 11:50:01.780 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-12 11:50:01.782 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-05-12 11:50:01.783 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.02
2026-05-12 11:50:01.783 | step 3 | route=IT_Ticket | empId=406 | apiMs=17.91 | totalMs=17.91
2026-05-12 11:50:01.784 | step 1 | route=IT_Ticket | empId=406 | query called at=11:50:01.784
2026-05-12 11:50:01.786 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-12 11:50:01.787 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-12 11:50:01.788 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-12 11:50:01.789 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.43 | totalMs=4.43
2026-05-12 11:50:10.825 | step 1 | route=IT_Ticket_Report | empId=406 | query called at=11:50:10.825
2026-05-12 11:50:11.577 | step 2 | route=IT_Ticket_Report | empId=406 | query=kpi_it_ticket_report_page_proc | queryMs=750.49
2026-05-12 11:50:11.580 | step 3 | route=IT_Ticket_Report | empId=406 | apiMs=754.97 | totalMs=754.97
2026-05-12 11:50:12.368 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:50:12.368
2026-05-12 11:57:58.059 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:57:58.059
2026-05-12 11:57:58.115 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=55.17
2026-05-12 11:57:58.117 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=1.95
2026-05-12 11:57:58.122 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=4.86
2026-05-12 11:57:58.126 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=3.12
2026-05-12 11:57:58.161 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=34.32
2026-05-12 11:57:58.168 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=6.72
2026-05-12 11:57:58.168 | step 3 | route=IT_Ticket | empId=41073 | apiMs=109.48 | totalMs=109.48
2026-05-12 11:57:58.169 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:57:58.169
2026-05-12 11:57:58.186 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=16.9
2026-05-12 11:57:58.188 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-12 11:57:58.189 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-12 11:57:58.189 | step 3 | route=IT_Ticket | empId=41073 | apiMs=20.49 | totalMs=20.49
2026-05-12 11:58:04.164 | step 1 | route=Ticket_Entry_SPOC_Module | empId=41073 | query called at=11:58:04.164
2026-05-12 11:58:04.681 | step 2 | route=Ticket_Entry_SPOC_Module | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=515.84
2026-05-12 11:58:04.684 | step 3 | route=Ticket_Entry_SPOC_Module | empId=41073 | apiMs=520.11 | totalMs=520.11
2026-05-12 11:58:06.389 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query called at=11:58:06.389
2026-05-12 11:58:06.521 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=131.16
2026-05-12 11:58:06.525 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=41073 | apiMs=135.49 | totalMs=135.49
2026-05-12 11:58:34.575 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:58:34.575
2026-05-12 11:58:34.655 | step 2 | route=IT_TicketPost | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=79.98
2026-05-12 11:58:34.659 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=84.29 | totalMs=84.29
2026-05-12 11:58:34.662 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:58:34.662
2026-05-12 11:58:36.892 | step 2 | route=IT_TicketPost | empId=41073 | query=IT_Ticket_Save_SPOC | queryMs=2226.26
2026-05-12 11:58:37.104 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=2,441.76 | totalMs=2,441.76
2026-05-12 11:58:37.105 | step 1 | route=IT_TicketPost | empId=41073 | query called at=11:58:37.105
2026-05-12 11:58:37.131 | step 2 | route=IT_TicketPost | empId=41073 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.45
2026-05-12 11:58:37.131 | step 3 | route=IT_TicketPost | empId=41073 | apiMs=26.57 | totalMs=26.57
2026-05-12 11:58:37.398 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:58:37.398
2026-05-12 11:58:37.410 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=11.05
2026-05-12 11:58:37.411 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-12 11:58:37.413 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-12 11:58:37.414 | step 2 | route=IT_Ticket | empId=41073 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-12 11:58:37.415 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-05-12 11:58:37.417 | step 2 | route=IT_Ticket | empId=41073 | query=VMS_Comp_login_proc | queryMs=1.12
2026-05-12 11:58:37.417 | step 3 | route=IT_Ticket | empId=41073 | apiMs=18.90 | totalMs=18.90
2026-05-12 11:58:37.418 | step 1 | route=IT_Ticket | empId=41073 | query called at=11:58:37.418
2026-05-12 11:58:37.419 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-12 11:58:37.420 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-12 11:58:37.422 | step 2 | route=IT_Ticket | empId=41073 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-12 11:58:37.422 | step 3 | route=IT_Ticket | empId=41073 | apiMs=4.33 | totalMs=4.33
2026-05-12 12:05:57.678 | step 1 | route=IT_Ticket | empId=51052 | query called at=12:05:57.678
2026-05-12 12:05:57.721 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=42.65
2026-05-12 12:05:57.727 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-12 12:05:57.731 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-12 12:05:57.735 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-12 12:05:57.763 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=27.59
2026-05-12 12:05:57.769 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=5.68
2026-05-12 12:05:57.769 | step 3 | route=IT_Ticket | empId=51052 | apiMs=91.67 | totalMs=91.67
2026-05-12 12:05:57.770 | step 1 | route=IT_Ticket | empId=51052 | query called at=12:05:57.770
2026-05-12 12:05:57.790 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=18.92
2026-05-12 12:05:57.791 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-12 12:05:57.792 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-12 12:05:57.793 | step 3 | route=IT_Ticket | empId=51052 | apiMs=22.71 | totalMs=22.71
2026-05-12 12:06:10.692 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51052 | query called at=12:06:10.692
2026-05-12 12:06:11.147 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=453.46
2026-05-12 12:06:11.150 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51052 | apiMs=457.55 | totalMs=457.55
2026-05-12 12:06:16.958 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query called at=12:06:16.958
2026-05-12 12:06:16.971 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=12.07
2026-05-12 12:06:16.974 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51052 | apiMs=16.37 | totalMs=16.37
2026-05-12 12:13:26.222 | step 1 | route=IT_Ticket_Report | empId=46592 | query called at=12:13:26.222
2026-05-12 12:13:26.528 | step 2 | route=IT_Ticket_Report | empId=46592 | query=kpi_it_ticket_report_page_proc | queryMs=304.96
2026-05-12 12:13:26.532 | step 3 | route=IT_Ticket_Report | empId=46592 | apiMs=309.29 | totalMs=309.29
2026-05-12 12:13:26.953 | step 4 | route=pageRenderd | empId=46592 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:13:26.953
2026-05-12 12:23:19.653 | step 1 | route=IT_TicketPost | empId=51052 | query called at=12:23:19.653
2026-05-12 12:23:19.769 | step 2 | route=IT_TicketPost | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=115.35
2026-05-12 12:23:19.770 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=116.52 | totalMs=116.52
2026-05-12 12:23:19.771 | step 1 | route=IT_TicketPost | empId=51052 | query called at=12:23:19.771
2026-05-12 12:23:19.854 | step 2 | route=IT_TicketPost | empId=51052 | query=IT_Ticket_Save_SPOC | queryMs=83.28
2026-05-12 12:23:19.870 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=99.28 | totalMs=99.28
2026-05-12 12:23:19.870 | step 1 | route=IT_TicketPost | empId=51052 | query called at=12:23:19.870
2026-05-12 12:23:19.930 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=59.34
2026-05-12 12:23:19.931 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=60.44 | totalMs=60.44
2026-05-12 12:23:19.931 | step 1 | route=IT_TicketPost | empId=51052 | query called at=12:23:19.931
2026-05-12 12:23:19.942 | step 2 | route=IT_TicketPost | empId=51052 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=10.38
2026-05-12 12:23:19.942 | step 3 | route=IT_TicketPost | empId=51052 | apiMs=11.18 | totalMs=11.18
2026-05-12 12:23:20.189 | step 1 | route=IT_Ticket | empId=51052 | query called at=12:23:20.189
2026-05-12 12:23:20.206 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=16.71
2026-05-12 12:23:20.215 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=8.37
2026-05-12 12:23:20.224 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=8.01
2026-05-12 12:23:20.233 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=9.15
2026-05-12 12:23:20.285 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=51.87
2026-05-12 12:23:20.300 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=14.59
2026-05-12 12:23:20.301 | step 3 | route=IT_Ticket | empId=51052 | apiMs=111.87 | totalMs=111.87
2026-05-12 12:23:20.301 | step 1 | route=IT_Ticket | empId=51052 | query called at=12:23:20.301
2026-05-12 12:23:20.343 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=41.15
2026-05-12 12:23:20.354 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=10.85
2026-05-12 12:23:20.364 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=9.56
2026-05-12 12:23:20.365 | step 3 | route=IT_Ticket | empId=51052 | apiMs=63.34 | totalMs=63.34
2026-05-12 12:27:27.250 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:27:27.250
2026-05-12 12:27:27.295 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=43.75
2026-05-12 12:27:27.296 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-12 12:27:27.298 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-12 12:27:27.299 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-12 12:27:27.327 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=27.41
2026-05-12 12:27:27.333 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=5.29
2026-05-12 12:27:27.333 | step 3 | route=IT_Ticket | empId=58375 | apiMs=82.93 | totalMs=82.93
2026-05-12 12:27:27.334 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:27:27.334
2026-05-12 12:27:27.353 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=18.96
2026-05-12 12:27:27.355 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-12 12:27:27.356 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-12 12:27:27.356 | step 3 | route=IT_Ticket | empId=58375 | apiMs=22.50 | totalMs=22.50
2026-05-12 12:27:39.529 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=12:27:39.529
2026-05-12 12:27:40.118 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=588.08
2026-05-12 12:27:40.121 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=591.94 | totalMs=591.94
2026-05-12 12:27:42.558 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=12:27:42.558
2026-05-12 12:27:42.570 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=11.16
2026-05-12 12:27:42.571 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=12.35 | totalMs=12.35
2026-05-12 12:27:57.254 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:27:57.254
2026-05-12 12:27:57.265 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.4
2026-05-12 12:27:57.266 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=11.59 | totalMs=11.59
2026-05-12 12:27:57.266 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:27:57.266
2026-05-12 12:27:57.316 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=48.95
2026-05-12 12:27:57.333 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=66.53 | totalMs=66.53
2026-05-12 12:27:57.333 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:27:57.333
2026-05-12 12:27:57.359 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.24
2026-05-12 12:27:57.360 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=26.38 | totalMs=26.38
2026-05-12 12:27:57.360 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:27:57.360
2026-05-12 12:27:57.362 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-05-12 12:27:57.362 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=1.88 | totalMs=1.88
2026-05-12 12:27:57.812 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:27:57.812
2026-05-12 12:27:57.825 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-05-12 12:27:57.829 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-12 12:27:57.831 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-12 12:27:57.832 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-12 12:27:57.834 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-05-12 12:27:57.840 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=5.73
2026-05-12 12:27:57.841 | step 3 | route=IT_Ticket | empId=58375 | apiMs=28.56 | totalMs=28.56
2026-05-12 12:27:57.841 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:27:57.841
2026-05-12 12:27:57.843 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-12 12:27:57.844 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-12 12:27:57.846 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-12 12:27:57.846 | step 3 | route=IT_Ticket | empId=58375 | apiMs=5.04 | totalMs=5.04
2026-05-12 12:29:09.182 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=12:29:09.182
2026-05-12 12:29:09.278 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=95.91
2026-05-12 12:29:09.282 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=99.89 | totalMs=99.89
2026-05-12 12:29:09.629 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:09.629
2026-05-12 12:29:13.873 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=12:29:13.873
2026-05-12 12:29:13.975 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=101.35
2026-05-12 12:29:13.990 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=116.99 | totalMs=116.99
2026-05-12 12:29:13.993 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=12:29:13.993
2026-05-12 12:29:13.998 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.99
2026-05-12 12:29:13.999 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-12 12:29:14.001 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-12 12:29:14.001 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=8.13 | totalMs=8.13
2026-05-12 12:29:14.230 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=12:29:14.230
2026-05-12 12:29:14.250 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=19.59
2026-05-12 12:29:14.250 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=20.39 | totalMs=20.39
2026-05-12 12:29:14.578 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:29:14.578
2026-05-12 12:33:37.444 | step 1 | route=IT_Ticket_Report | empId=19327 | query called at=12:33:37.444
2026-05-12 12:33:37.691 | step 2 | route=IT_Ticket_Report | empId=19327 | query=kpi_it_ticket_report_page_proc | queryMs=246.64
2026-05-12 12:33:37.695 | step 3 | route=IT_Ticket_Report | empId=19327 | apiMs=250.57 | totalMs=250.57
2026-05-12 12:33:39.626 | step 4 | route=pageRenderd | empId=19327 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:33:39.626
2026-05-12 12:33:44.173 | step 1 | route=IT_Ticket | empId=19327 | query called at=12:33:44.173
2026-05-12 12:33:44.216 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=42.68
2026-05-12 12:33:44.221 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-12 12:33:44.226 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-12 12:33:44.230 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-12 12:33:44.257 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_it_Ticket_Details | queryMs=26.9
2026-05-12 12:33:44.263 | step 2 | route=IT_Ticket | empId=19327 | query=VMS_Comp_login_proc | queryMs=5.11
2026-05-12 12:33:44.263 | step 3 | route=IT_Ticket | empId=19327 | apiMs=90.02 | totalMs=90.02
2026-05-12 12:33:44.264 | step 1 | route=IT_Ticket | empId=19327 | query called at=12:33:44.264
2026-05-12 12:33:44.283 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=18.76
2026-05-12 12:33:44.285 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-12 12:33:44.286 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-12 12:33:44.286 | step 3 | route=IT_Ticket | empId=19327 | apiMs=22.69 | totalMs=22.69
2026-05-12 12:34:07.408 | step 1 | route=Ticket_Entry_SPOC_Module | empId=19327 | query called at=12:34:07.408
2026-05-12 12:34:07.742 | step 2 | route=Ticket_Entry_SPOC_Module | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=333.41
2026-05-12 12:34:07.743 | step 3 | route=Ticket_Entry_SPOC_Module | empId=19327 | apiMs=334.57 | totalMs=334.57
2026-05-12 12:34:09.939 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=19327 | query called at=12:34:09.939
2026-05-12 12:34:09.967 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=25.62
2026-05-12 12:34:09.970 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=19327 | apiMs=31.76 | totalMs=31.76
2026-05-12 12:37:22.290 | step 1 | route=IT_TicketPost | empId=19327 | query called at=12:37:22.290
2026-05-12 12:37:22.318 | step 2 | route=IT_TicketPost | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=27.13
2026-05-12 12:37:22.322 | step 3 | route=IT_TicketPost | empId=19327 | apiMs=31.57 | totalMs=31.57
2026-05-12 12:37:22.325 | step 1 | route=IT_TicketPost | empId=19327 | query called at=12:37:22.325
2026-05-12 12:37:22.351 | step 2 | route=IT_TicketPost | empId=19327 | query=IT_Ticket_Save_SPOC | queryMs=22.94
2026-05-12 12:37:22.353 | step 3 | route=IT_TicketPost | empId=19327 | apiMs=28.24 | totalMs=28.24
2026-05-12 12:37:22.354 | step 1 | route=IT_TicketPost | empId=19327 | query called at=12:37:22.354
2026-05-12 12:37:22.356 | step 2 | route=IT_TicketPost | empId=19327 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-05-12 12:37:22.356 | step 3 | route=IT_TicketPost | empId=19327 | apiMs=2.67 | totalMs=2.67
2026-05-12 12:37:22.357 | step 1 | route=IT_TicketPost | empId=19327 | query called at=12:37:22.357
2026-05-12 12:37:22.359 | step 2 | route=IT_TicketPost | empId=19327 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-12 12:37:22.359 | step 3 | route=IT_TicketPost | empId=19327 | apiMs=2.16 | totalMs=2.16
2026-05-12 12:37:24.604 | step 1 | route=IT_Ticket | empId=19327 | query called at=12:37:24.604
2026-05-12 12:37:24.615 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=10.34
2026-05-12 12:37:24.617 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-12 12:37:24.618 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-12 12:37:24.620 | step 2 | route=IT_Ticket | empId=19327 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-12 12:37:24.648 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_it_Ticket_Details | queryMs=27.58
2026-05-12 12:37:24.654 | step 2 | route=IT_Ticket | empId=19327 | query=VMS_Comp_login_proc | queryMs=5.26
2026-05-12 12:37:24.654 | step 3 | route=IT_Ticket | empId=19327 | apiMs=50.28 | totalMs=50.28
2026-05-12 12:37:24.655 | step 1 | route=IT_Ticket | empId=19327 | query called at=12:37:24.655
2026-05-12 12:37:24.675 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=19.15
2026-05-12 12:37:24.676 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-05-12 12:37:24.677 | step 2 | route=IT_Ticket | empId=19327 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-12 12:37:24.677 | step 3 | route=IT_Ticket | empId=19327 | apiMs=22.14 | totalMs=22.14
2026-05-12 12:37:42.830 | step 1 | route=IT_Ticket_Report | empId=19327 | query called at=12:37:42.830
2026-05-12 12:37:42.989 | step 2 | route=IT_Ticket_Report | empId=19327 | query=kpi_it_ticket_report_page_proc | queryMs=157.2
2026-05-12 12:37:42.992 | step 3 | route=IT_Ticket_Report | empId=19327 | apiMs=161.70 | totalMs=161.70
2026-05-12 12:37:43.765 | step 4 | route=pageRenderd | empId=19327 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:37:43.765
2026-05-12 12:38:19.676 | step 1 | route=IT_Ticket_Report | empId=19327 | query called at=12:38:19.676
2026-05-12 12:38:19.839 | step 2 | route=IT_Ticket_Report | empId=19327 | query=kpi_it_ticket_report_page_proc | queryMs=161.88
2026-05-12 12:38:19.842 | step 3 | route=IT_Ticket_Report | empId=19327 | apiMs=166.00 | totalMs=166.00
2026-05-12 12:38:20.662 | step 4 | route=pageRenderd | empId=19327 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:38:20.662
2026-05-12 12:43:11.810 | step 1 | route=IT_Ticket | empId=51431 | query called at=12:43:11.810
2026-05-12 12:43:11.821 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-05-12 12:43:11.826 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-12 12:43:11.830 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-12 12:43:11.834 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-12 12:43:11.836 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-05-12 12:43:11.842 | step 2 | route=IT_Ticket | empId=51431 | query=VMS_Comp_login_proc | queryMs=5.72
2026-05-12 12:43:11.842 | step 3 | route=IT_Ticket | empId=51431 | apiMs=32.07 | totalMs=32.07
2026-05-12 12:43:11.843 | step 1 | route=IT_Ticket | empId=51431 | query called at=12:43:11.843
2026-05-12 12:43:11.845 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.53
2026-05-12 12:43:11.846 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-12 12:43:11.849 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=2.12
2026-05-12 12:43:11.849 | step 3 | route=IT_Ticket | empId=51431 | apiMs=6.47 | totalMs=6.47
2026-05-12 12:43:17.379 | step 1 | route=IT_Ticket | empId=51701 | query called at=12:43:17.379
2026-05-12 12:43:17.391 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-05-12 12:43:17.396 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-05-12 12:43:17.401 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-12 12:43:17.405 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-12 12:43:17.407 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=1.44
2026-05-12 12:43:17.414 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=6.35
2026-05-12 12:43:17.414 | step 3 | route=IT_Ticket | empId=51701 | apiMs=35.19 | totalMs=35.19
2026-05-12 12:43:17.415 | step 1 | route=IT_Ticket | empId=51701 | query called at=12:43:17.415
2026-05-12 12:43:17.417 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-05-12 12:43:17.418 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-12 12:43:17.420 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-12 12:43:17.420 | step 3 | route=IT_Ticket | empId=51701 | apiMs=5.36 | totalMs=5.36
2026-05-12 12:43:19.516 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51431 | query called at=12:43:19.516
2026-05-12 12:43:20.199 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=682.43
2026-05-12 12:43:20.199 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51431 | apiMs=683.82 | totalMs=683.82
2026-05-12 12:43:24.036 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51431 | query called at=12:43:24.036
2026-05-12 12:43:24.048 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=11.84
2026-05-12 12:43:24.052 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51431 | apiMs=16.10 | totalMs=16.10
2026-05-12 12:43:34.944 | step 1 | route=HW_TicketFun | empId= | query called at=12:43:34.944
2026-05-12 12:43:34.960 | step 2 | route=HW_TicketFun | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=15.49
2026-05-12 12:43:34.964 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=19.70 | totalMs=19.70
2026-05-12 12:43:58.997 | step 1 | route=IT_TicketPost | empId=51431 | query called at=12:43:58.997
2026-05-12 12:43:59.009 | step 2 | route=IT_TicketPost | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-05-12 12:43:59.012 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=14.86 | totalMs=14.86
2026-05-12 12:43:59.015 | step 1 | route=IT_TicketPost | empId=51431 | query called at=12:43:59.015
2026-05-12 12:43:59.043 | step 2 | route=IT_TicketPost | empId=51431 | query=IT_Ticket_Save_SPOC | queryMs=25.19
2026-05-12 12:43:59.055 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=39.81 | totalMs=39.81
2026-05-12 12:43:59.055 | step 1 | route=IT_TicketPost | empId=51431 | query called at=12:43:59.055
2026-05-12 12:43:59.057 | step 2 | route=IT_TicketPost | empId=51431 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.3
2026-05-12 12:43:59.058 | step 3 | route=IT_TicketPost | empId=51431 | apiMs=2.12 | totalMs=2.12
2026-05-12 12:44:01.515 | step 1 | route=IT_Ticket | empId=51431 | query called at=12:44:01.515
2026-05-12 12:44:01.526 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-05-12 12:44:01.527 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-12 12:44:01.529 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-12 12:44:01.532 | step 2 | route=IT_Ticket | empId=51431 | query=KPI_IT_Ticket_Details_New | queryMs=2.46
2026-05-12 12:44:01.535 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_it_Ticket_Details | queryMs=2.37
2026-05-12 12:44:01.537 | step 2 | route=IT_Ticket | empId=51431 | query=VMS_Comp_login_proc | queryMs=1.54
2026-05-12 12:44:01.537 | step 3 | route=IT_Ticket | empId=51431 | apiMs=22.32 | totalMs=22.32
2026-05-12 12:44:01.538 | step 1 | route=IT_Ticket | empId=51431 | query called at=12:44:01.538
2026-05-12 12:44:01.539 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-12 12:44:01.541 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-12 12:44:01.542 | step 2 | route=IT_Ticket | empId=51431 | query=Kpi_HW_Ticket_Details | queryMs=1.11
2026-05-12 12:44:01.543 | step 3 | route=IT_Ticket | empId=51431 | apiMs=4.91 | totalMs=4.91
2026-05-12 12:44:07.951 | step 1 | route=IT_Ticket_Report | empId=41671 | query called at=12:44:07.951
2026-05-12 12:44:08.286 | step 2 | route=IT_Ticket_Report | empId=41671 | query=kpi_it_ticket_report_page_proc | queryMs=334.38
2026-05-12 12:44:08.289 | step 3 | route=IT_Ticket_Report | empId=41671 | apiMs=338.70 | totalMs=338.70
2026-05-12 12:44:08.853 | step 4 | route=pageRenderd | empId=41671 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:44:08.853
2026-05-12 12:44:23.868 | step 1 | route=HW_TicketPost | empId=51701 | query called at=12:44:23.868
2026-05-12 12:44:23.889 | step 2 | route=HW_TicketPost | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=20.58
2026-05-12 12:44:23.892 | step 3 | route=HW_TicketPost | empId=51701 | apiMs=24.67 | totalMs=24.67
2026-05-12 12:44:23.895 | step 1 | route=HW_TicketPost | empId=51701 | query called at=12:44:23.895
2026-05-12 12:44:23.900 | step 2 | route=HW_TicketPost | empId=51701 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-05-12 12:44:23.900 | step 3 | route=HW_TicketPost | empId=51701 | apiMs=4.73 | totalMs=4.73
2026-05-12 12:44:23.901 | step 1 | route=HW_TicketPost | empId=51701 | query called at=12:44:23.901
2026-05-12 12:44:23.902 | step 2 | route=HW_TicketPost | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-12 12:44:23.903 | step 3 | route=HW_TicketPost | empId=51701 | apiMs=2.02 | totalMs=2.02
2026-05-12 12:44:23.903 | step 1 | route=HW_TicketPost | empId=51701 | query called at=12:44:23.903
2026-05-12 12:44:23.960 | step 2 | route=HW_TicketPost | empId=51701 | query=hw_ticket_save_proc_kpi | queryMs=56.07
2026-05-12 12:44:23.963 | step 3 | route=HW_TicketPost | empId=51701 | apiMs=59.66 | totalMs=59.66
2026-05-12 12:44:26.431 | step 1 | route=IT_Ticket | empId=51701 | query called at=12:44:26.431
2026-05-12 12:44:26.442 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-05-12 12:44:26.444 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-12 12:44:26.445 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-12 12:44:26.447 | step 2 | route=IT_Ticket | empId=51701 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-12 12:44:26.449 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-05-12 12:44:26.451 | step 2 | route=IT_Ticket | empId=51701 | query=VMS_Comp_login_proc | queryMs=1.39
2026-05-12 12:44:26.451 | step 3 | route=IT_Ticket | empId=51701 | apiMs=19.92 | totalMs=19.92
2026-05-12 12:44:26.452 | step 1 | route=IT_Ticket | empId=51701 | query called at=12:44:26.452
2026-05-12 12:44:26.454 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-12 12:44:26.455 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-12 12:44:26.456 | step 2 | route=IT_Ticket | empId=51701 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-12 12:44:26.457 | step 3 | route=IT_Ticket | empId=51701 | apiMs=5.14 | totalMs=5.14
2026-05-12 13:02:17.108 | step 1 | route=IT_Ticket | empId=406 | query called at=13:02:17.108
2026-05-12 13:02:17.153 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=44.66
2026-05-12 13:02:17.159 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-12 13:02:17.163 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-12 13:02:17.167 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-12 13:02:17.195 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=27.15
2026-05-12 13:02:17.201 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.56
2026-05-12 13:02:17.201 | step 3 | route=IT_Ticket | empId=406 | apiMs=92.98 | totalMs=92.98
2026-05-12 13:02:17.202 | step 1 | route=IT_Ticket | empId=406 | query called at=13:02:17.202
2026-05-12 13:02:17.221 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=19.02
2026-05-12 13:02:17.223 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-12 13:02:17.224 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-12 13:02:17.224 | step 3 | route=IT_Ticket | empId=406 | apiMs=22.69 | totalMs=22.69
2026-05-12 13:02:23.214 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:02:23.214
2026-05-12 13:02:23.270 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=55.38
2026-05-12 13:02:23.273 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=59.21 | totalMs=59.21
2026-05-12 13:02:26.524 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:02:26.524
2026-05-12 13:02:26.556 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=31.08
2026-05-12 13:02:26.559 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=34.93 | totalMs=34.93
2026-05-12 13:02:57.782 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:02:57.782
2026-05-12 13:02:57.793 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.55
2026-05-12 13:02:57.797 | step 3 | route=IT_TicketPost | empId=406 | apiMs=14.82 | totalMs=14.82
2026-05-12 13:02:57.800 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:02:57.800
2026-05-12 13:02:57.826 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=23.75
2026-05-12 13:02:57.829 | step 3 | route=IT_TicketPost | empId=406 | apiMs=29.17 | totalMs=29.17
2026-05-12 13:02:57.829 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:02:57.829
2026-05-12 13:02:57.854 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.21
2026-05-12 13:02:57.854 | step 3 | route=IT_TicketPost | empId=406 | apiMs=25.29 | totalMs=25.29
2026-05-12 13:02:57.855 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:02:57.855
2026-05-12 13:02:57.857 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-12 13:02:57.857 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.79 | totalMs=1.79
2026-05-12 13:02:58.149 | step 1 | route=IT_Ticket | empId=406 | query called at=13:02:58.149
2026-05-12 13:02:58.159 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-05-12 13:02:58.161 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-12 13:02:58.163 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-12 13:02:58.164 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-12 13:02:58.166 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.29
2026-05-12 13:02:58.172 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.74
2026-05-12 13:02:58.173 | step 3 | route=IT_Ticket | empId=406 | apiMs=23.77 | totalMs=23.77
2026-05-12 13:02:58.173 | step 1 | route=IT_Ticket | empId=406 | query called at=13:02:58.173
2026-05-12 13:02:58.175 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-12 13:02:58.177 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-12 13:02:58.178 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-12 13:02:58.178 | step 3 | route=IT_Ticket | empId=406 | apiMs=5.21 | totalMs=5.21
2026-05-12 13:03:23.006 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:03:23.006
2026-05-12 13:03:23.532 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=524.34
2026-05-12 13:03:23.532 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=525.57 | totalMs=525.57
2026-05-12 13:03:26.021 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:03:26.021
2026-05-12 13:03:26.067 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=45.37
2026-05-12 13:03:26.070 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=49.55 | totalMs=49.55
2026-05-12 13:03:34.890 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:03:34.890
2026-05-12 13:03:34.901 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-05-12 13:03:34.905 | step 3 | route=IT_TicketPost | empId=406 | apiMs=14.91 | totalMs=14.91
2026-05-12 13:03:34.908 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:03:34.908
2026-05-12 13:03:34.915 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=3.53
2026-05-12 13:03:34.917 | step 3 | route=IT_TicketPost | empId=406 | apiMs=8.55 | totalMs=8.55
2026-05-12 13:03:34.917 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:03:34.917
2026-05-12 13:03:34.920 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-05-12 13:03:34.920 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.75 | totalMs=2.75
2026-05-12 13:03:34.921 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:03:34.921
2026-05-12 13:03:34.923 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-12 13:03:34.923 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.40 | totalMs=2.40
2026-05-12 13:03:38.244 | step 1 | route=IT_Ticket | empId=406 | query called at=13:03:38.244
2026-05-12 13:03:38.255 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-05-12 13:03:38.260 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-05-12 13:03:38.264 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-12 13:03:38.265 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-12 13:03:38.267 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-05-12 13:03:38.273 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.68
2026-05-12 13:03:38.273 | step 3 | route=IT_Ticket | empId=406 | apiMs=28.99 | totalMs=28.99
2026-05-12 13:03:38.274 | step 1 | route=IT_Ticket | empId=406 | query called at=13:03:38.274
2026-05-12 13:03:38.276 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.73
2026-05-12 13:03:38.277 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-12 13:03:38.279 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-12 13:03:38.279 | step 3 | route=IT_Ticket | empId=406 | apiMs=5.31 | totalMs=5.31
2026-05-12 13:04:06.538 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:04:06.538
2026-05-12 13:04:06.637 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=98.01
2026-05-12 13:04:06.640 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=102.12 | totalMs=102.12
2026-05-12 13:04:08.142 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:04:08.142
2026-05-12 13:04:08.155 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.55
2026-05-12 13:04:08.158 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=16.23 | totalMs=16.23
2026-05-12 13:04:55.087 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:04:55.087
2026-05-12 13:04:55.098 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-05-12 13:04:55.101 | step 3 | route=IT_TicketPost | empId=406 | apiMs=13.40 | totalMs=13.40
2026-05-12 13:04:55.104 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:04:55.104
2026-05-12 13:04:55.132 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=25.35
2026-05-12 13:04:55.135 | step 3 | route=IT_TicketPost | empId=406 | apiMs=31.02 | totalMs=31.02
2026-05-12 13:04:55.135 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:04:55.135
2026-05-12 13:04:55.138 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-05-12 13:04:55.138 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.78 | totalMs=2.78
2026-05-12 13:04:55.138 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:04:55.138
2026-05-12 13:04:55.140 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-12 13:04:55.140 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.73 | totalMs=1.73
2026-05-12 13:04:56.885 | step 1 | route=IT_Ticket | empId=406 | query called at=13:04:56.885
2026-05-12 13:04:56.896 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-05-12 13:04:56.898 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-12 13:04:56.899 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-12 13:04:56.901 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-12 13:04:56.902 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-12 13:04:56.908 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.72
2026-05-12 13:04:56.909 | step 3 | route=IT_Ticket | empId=406 | apiMs=23.64 | totalMs=23.64
2026-05-12 13:04:56.909 | step 1 | route=IT_Ticket | empId=406 | query called at=13:04:56.909
2026-05-12 13:04:56.911 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-05-12 13:04:56.913 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-12 13:04:56.914 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-12 13:04:56.915 | step 3 | route=IT_Ticket | empId=406 | apiMs=5.41 | totalMs=5.41
2026-05-12 13:06:02.689 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:06:02.689
2026-05-12 13:06:02.788 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=98.88
2026-05-12 13:06:02.792 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=102.70 | totalMs=102.70
2026-05-12 13:09:06.856 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:09:06.856
2026-05-12 13:09:06.873 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=16.42
2026-05-12 13:09:06.876 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=20.32 | totalMs=20.32
2026-05-12 13:11:02.840 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:11:02.840
2026-05-12 13:11:02.852 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-05-12 13:11:02.853 | step 3 | route=IT_TicketPost | empId=406 | apiMs=12.34 | totalMs=12.34
2026-05-12 13:11:02.853 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:11:02.853
2026-05-12 13:11:02.870 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=15.96
2026-05-12 13:11:02.886 | step 3 | route=IT_TicketPost | empId=406 | apiMs=32.28 | totalMs=32.28
2026-05-12 13:11:02.886 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:11:02.886
2026-05-12 13:11:02.889 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.35
2026-05-12 13:11:02.889 | step 3 | route=IT_TicketPost | empId=406 | apiMs=3.32 | totalMs=3.32
2026-05-12 13:11:02.890 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:11:02.890
2026-05-12 13:11:02.891 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-05-12 13:11:02.892 | step 3 | route=IT_TicketPost | empId=406 | apiMs=1.84 | totalMs=1.84
2026-05-12 13:11:05.008 | step 1 | route=IT_Ticket | empId=406 | query called at=13:11:05.008
2026-05-12 13:11:05.019 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-05-12 13:11:05.022 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=2.14
2026-05-12 13:11:05.023 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-12 13:11:05.025 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-12 13:11:05.053 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=28.3
2026-05-12 13:11:05.059 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.49
2026-05-12 13:11:05.060 | step 3 | route=IT_Ticket | empId=406 | apiMs=51.43 | totalMs=51.43
2026-05-12 13:11:05.060 | step 1 | route=IT_Ticket | empId=406 | query called at=13:11:05.060
2026-05-12 13:11:05.081 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=20.37
2026-05-12 13:11:05.083 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.99
2026-05-12 13:11:05.085 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-12 13:11:05.085 | step 3 | route=IT_Ticket | empId=406 | apiMs=25.05 | totalMs=25.05
2026-05-12 13:15:49.538 | step 1 | route=IT_Ticket_Report | empId=406 | query called at=13:15:49.538
2026-05-12 13:15:49.859 | step 2 | route=IT_Ticket_Report | empId=406 | query=kpi_it_ticket_report_page_proc | queryMs=320.08
2026-05-12 13:15:49.863 | step 3 | route=IT_Ticket_Report | empId=406 | apiMs=324.64 | totalMs=324.64
2026-05-12 13:15:52.180 | step 4 | route=pageRenderd | empId=406 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:15:52.180
2026-05-12 13:16:05.920 | step 1 | route=IT_Ticket | empId=406 | query called at=13:16:05.920
2026-05-12 13:16:05.931 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-05-12 13:16:05.936 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-12 13:16:05.940 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-12 13:16:05.944 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-12 13:16:05.946 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-05-12 13:16:05.952 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=5.5
2026-05-12 13:16:05.952 | step 3 | route=IT_Ticket | empId=406 | apiMs=31.73 | totalMs=31.73
2026-05-12 13:16:05.953 | step 1 | route=IT_Ticket | empId=406 | query called at=13:16:05.953
2026-05-12 13:16:05.954 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-12 13:16:05.956 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-12 13:16:05.957 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-12 13:16:05.957 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.75 | totalMs=4.75
2026-05-12 13:16:09.963 | step 1 | route=Ticket_Entry_SPOC_Module | empId=406 | query called at=13:16:09.963
2026-05-12 13:16:10.145 | step 2 | route=Ticket_Entry_SPOC_Module | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=181.85
2026-05-12 13:16:10.149 | step 3 | route=Ticket_Entry_SPOC_Module | empId=406 | apiMs=186.05 | totalMs=186.05
2026-05-12 13:16:14.186 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=406 | query called at=13:16:14.186
2026-05-12 13:16:14.199 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=12.24
2026-05-12 13:16:14.203 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=406 | apiMs=16.28 | totalMs=16.28
2026-05-12 13:18:21.521 | step 1 | route=IT_Ticket | empId=39920 | query called at=13:18:21.521
2026-05-12 13:18:21.532 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-05-12 13:18:21.534 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-05-12 13:18:21.535 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-12 13:18:21.537 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-12 13:18:21.538 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-05-12 13:18:21.542 | step 2 | route=IT_Ticket | empId=39920 | query=VMS_Comp_login_proc | queryMs=3.36
2026-05-12 13:18:21.542 | step 3 | route=IT_Ticket | empId=39920 | apiMs=21.00 | totalMs=21.00
2026-05-12 13:18:21.543 | step 1 | route=IT_Ticket | empId=39920 | query called at=13:18:21.543
2026-05-12 13:18:21.544 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-12 13:18:21.546 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-12 13:18:21.547 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-12 13:18:21.547 | step 3 | route=IT_Ticket | empId=39920 | apiMs=4.29 | totalMs=4.29
2026-05-12 13:18:35.061 | step 1 | route=HW_TicketFun | empId= | query called at=13:18:35.061
2026-05-12 13:18:35.073 | step 2 | route=HW_TicketFun | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=10.86
2026-05-12 13:18:35.076 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.38 | totalMs=15.38
2026-05-12 13:18:42.268 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:18:42.268
2026-05-12 13:18:42.279 | step 2 | route=IT_TicketPost | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-05-12 13:18:42.282 | step 3 | route=IT_TicketPost | empId=406 | apiMs=14.60 | totalMs=14.60
2026-05-12 13:18:42.299 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:18:42.299
2026-05-12 13:18:42.315 | step 2 | route=IT_TicketPost | empId=406 | query=IT_Ticket_Save_SPOC | queryMs=15.49
2026-05-12 13:18:42.317 | step 3 | route=IT_TicketPost | empId=406 | apiMs=17.83 | totalMs=17.83
2026-05-12 13:18:42.317 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:18:42.317
2026-05-12 13:18:42.320 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.94
2026-05-12 13:18:42.321 | step 3 | route=IT_TicketPost | empId=406 | apiMs=3.29 | totalMs=3.29
2026-05-12 13:18:42.322 | step 1 | route=IT_TicketPost | empId=406 | query called at=13:18:42.322
2026-05-12 13:18:42.323 | step 2 | route=IT_TicketPost | empId=406 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-12 13:18:42.324 | step 3 | route=IT_TicketPost | empId=406 | apiMs=2.61 | totalMs=2.61
2026-05-12 13:18:44.363 | step 1 | route=IT_Ticket | empId=406 | query called at=13:18:44.363
2026-05-12 13:18:44.374 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=10.45
2026-05-12 13:18:44.376 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-12 13:18:44.377 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-12 13:18:44.379 | step 2 | route=IT_Ticket | empId=406 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-12 13:18:44.381 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-05-12 13:18:44.382 | step 2 | route=IT_Ticket | empId=406 | query=VMS_Comp_login_proc | queryMs=1.26
2026-05-12 13:18:44.383 | step 3 | route=IT_Ticket | empId=406 | apiMs=19.28 | totalMs=19.28
2026-05-12 13:18:44.383 | step 1 | route=IT_Ticket | empId=406 | query called at=13:18:44.383
2026-05-12 13:18:44.385 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-05-12 13:18:44.387 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-12 13:18:44.388 | step 2 | route=IT_Ticket | empId=406 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-12 13:18:44.388 | step 3 | route=IT_Ticket | empId=406 | apiMs=4.98 | totalMs=4.98
2026-05-12 13:21:47.303 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:21:47.303
2026-05-12 13:21:47.315 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.47
2026-05-12 13:21:47.316 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-12 13:21:47.318 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-12 13:21:47.319 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-12 13:21:47.320 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-05-12 13:21:47.325 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=4.21
2026-05-12 13:21:47.325 | step 3 | route=IT_Ticket | empId=57006 | apiMs=22.05 | totalMs=22.05
2026-05-12 13:21:47.326 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:21:47.326
2026-05-12 13:21:47.328 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-12 13:21:47.329 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-12 13:21:47.330 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-12 13:21:47.331 | step 3 | route=IT_Ticket | empId=57006 | apiMs=4.56 | totalMs=4.56
2026-05-12 13:21:54.015 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57006 | query called at=13:21:54.015
2026-05-12 13:21:54.335 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=319.36
2026-05-12 13:21:54.335 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57006 | apiMs=320.75 | totalMs=320.75
2026-05-12 13:21:55.709 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query called at=13:21:55.709
2026-05-12 13:21:55.724 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-05-12 13:21:55.728 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57006 | apiMs=18.15 | totalMs=18.15
2026-05-12 13:22:28.947 | step 1 | route=IT_TicketPost | empId=57006 | query called at=13:22:28.947
2026-05-12 13:22:28.958 | step 2 | route=IT_TicketPost | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10.37
2026-05-12 13:22:28.962 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=14.67 | totalMs=14.67
2026-05-12 13:22:28.965 | step 1 | route=IT_TicketPost | empId=57006 | query called at=13:22:28.965
2026-05-12 13:22:29.019 | step 2 | route=IT_TicketPost | empId=57006 | query=IT_Ticket_Save_SPOC | queryMs=50.77
2026-05-12 13:22:29.021 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=55.66 | totalMs=55.66
2026-05-12 13:22:29.021 | step 1 | route=IT_TicketPost | empId=57006 | query called at=13:22:29.021
2026-05-12 13:22:29.024 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-05-12 13:22:29.024 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.95 | totalMs=2.95
2026-05-12 13:22:29.025 | step 1 | route=IT_TicketPost | empId=57006 | query called at=13:22:29.025
2026-05-12 13:22:29.027 | step 2 | route=IT_TicketPost | empId=57006 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.14
2026-05-12 13:22:29.027 | step 3 | route=IT_TicketPost | empId=57006 | apiMs=2.20 | totalMs=2.20
2026-05-12 13:22:31.549 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:22:31.549
2026-05-12 13:22:31.559 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-05-12 13:22:31.564 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-12 13:22:31.568 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-12 13:22:31.569 | step 2 | route=IT_Ticket | empId=57006 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-12 13:22:31.571 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-05-12 13:22:31.573 | step 2 | route=IT_Ticket | empId=57006 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-12 13:22:31.573 | step 3 | route=IT_Ticket | empId=57006 | apiMs=24.10 | totalMs=24.10
2026-05-12 13:22:31.574 | step 1 | route=IT_Ticket | empId=57006 | query called at=13:22:31.574
2026-05-12 13:22:31.575 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-12 13:22:31.577 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-12 13:22:31.578 | step 2 | route=IT_Ticket | empId=57006 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-12 13:22:31.579 | step 3 | route=IT_Ticket | empId=57006 | apiMs=5.04 | totalMs=5.04
2026-05-12 13:22:55.105 | step 1 | route=HW_TicketPost | empId=39920 | query called at=13:22:55.105
2026-05-12 13:22:55.131 | step 2 | route=HW_TicketPost | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=25.44
2026-05-12 13:22:55.134 | step 3 | route=HW_TicketPost | empId=39920 | apiMs=29.44 | totalMs=29.44
2026-05-12 13:22:55.137 | step 1 | route=HW_TicketPost | empId=39920 | query called at=13:22:55.137
2026-05-12 13:22:55.142 | step 2 | route=HW_TicketPost | empId=39920 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-05-12 13:22:55.142 | step 3 | route=HW_TicketPost | empId=39920 | apiMs=4.69 | totalMs=4.69
2026-05-12 13:22:55.143 | step 1 | route=HW_TicketPost | empId=39920 | query called at=13:22:55.143
2026-05-12 13:22:55.147 | step 2 | route=HW_TicketPost | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=3.13
2026-05-12 13:22:55.147 | step 3 | route=HW_TicketPost | empId=39920 | apiMs=3.93 | totalMs=3.93
2026-05-12 13:22:55.148 | step 1 | route=HW_TicketPost | empId=39920 | query called at=13:22:55.148
2026-05-12 13:22:55.186 | step 2 | route=HW_TicketPost | empId=39920 | query=hw_ticket_save_proc_kpi | queryMs=38.08
2026-05-12 13:22:55.189 | step 3 | route=HW_TicketPost | empId=39920 | apiMs=41.63 | totalMs=41.63
2026-05-12 13:22:58.904 | step 1 | route=IT_Ticket | empId=39920 | query called at=13:22:58.904
2026-05-12 13:22:58.918 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=13.08
2026-05-12 13:22:58.926 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=7.6
2026-05-12 13:22:58.934 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=7.87
2026-05-12 13:22:58.942 | step 2 | route=IT_Ticket | empId=39920 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-05-12 13:22:58.951 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_it_Ticket_Details | queryMs=8.05
2026-05-12 13:22:58.959 | step 2 | route=IT_Ticket | empId=39920 | query=VMS_Comp_login_proc | queryMs=8.2
2026-05-12 13:22:58.960 | step 3 | route=IT_Ticket | empId=39920 | apiMs=55.77 | totalMs=55.77
2026-05-12 13:22:58.960 | step 1 | route=IT_Ticket | empId=39920 | query called at=13:22:58.960
2026-05-12 13:22:58.968 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=6.96
2026-05-12 13:22:58.976 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=7.97
2026-05-12 13:22:58.984 | step 2 | route=IT_Ticket | empId=39920 | query=Kpi_HW_Ticket_Details | queryMs=7.94
2026-05-12 13:22:58.985 | step 3 | route=IT_Ticket | empId=39920 | apiMs=24.44 | totalMs=24.44
2026-05-12 13:25:22.503 | step 1 | route=IT_Ticket | empId=21206 | query called at=13:25:22.503
2026-05-12 13:25:22.515 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=11.22
2026-05-12 13:25:22.517 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.59
2026-05-12 13:25:22.518 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-12 13:25:22.520 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-12 13:25:22.522 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-05-12 13:25:22.528 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=5.52
2026-05-12 13:25:22.528 | step 3 | route=IT_Ticket | empId=21206 | apiMs=24.91 | totalMs=24.91
2026-05-12 13:25:22.529 | step 1 | route=IT_Ticket | empId=21206 | query called at=13:25:22.529
2026-05-12 13:25:22.530 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-12 13:25:22.532 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-12 13:25:22.533 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-12 13:25:22.534 | step 3 | route=IT_Ticket | empId=21206 | apiMs=4.93 | totalMs=4.93
2026-05-12 13:25:26.932 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=13:25:26.932
2026-05-12 13:25:26.989 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=56.32
2026-05-12 13:25:26.990 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=57.60 | totalMs=57.60
2026-05-12 13:25:28.732 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21206 | query called at=13:25:28.732
2026-05-12 13:25:28.895 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=162.34
2026-05-12 13:25:28.896 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21206 | apiMs=163.50 | totalMs=163.50
2026-05-12 13:25:30.188 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query called at=13:25:30.188
2026-05-12 13:25:30.200 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=11.43
2026-05-12 13:25:30.204 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21206 | apiMs=15.56 | totalMs=15.56
2026-05-12 13:25:31.898 | step 1 | route=IT_Ticket | empId=67606 | query called at=13:25:31.898
2026-05-12 13:25:31.909 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=10.7
2026-05-12 13:25:31.914 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-12 13:25:31.918 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-12 13:25:31.922 | step 2 | route=IT_Ticket | empId=67606 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-12 13:25:31.924 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-05-12 13:25:31.930 | step 2 | route=IT_Ticket | empId=67606 | query=VMS_Comp_login_proc | queryMs=5.81
2026-05-12 13:25:31.930 | step 3 | route=IT_Ticket | empId=67606 | apiMs=32.62 | totalMs=32.62
2026-05-12 13:25:31.931 | step 1 | route=IT_Ticket | empId=67606 | query called at=13:25:31.931
2026-05-12 13:25:31.933 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-12 13:25:31.934 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-12 13:25:31.936 | step 2 | route=IT_Ticket | empId=67606 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-12 13:25:31.936 | step 3 | route=IT_Ticket | empId=67606 | apiMs=4.92 | totalMs=4.92
2026-05-12 13:26:26.734 | step 1 | route=IT_TicketPost | empId=21206 | query called at=13:26:26.734
2026-05-12 13:26:26.746 | step 2 | route=IT_TicketPost | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-05-12 13:26:26.750 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=15.23 | totalMs=15.23
2026-05-12 13:26:26.753 | step 1 | route=IT_TicketPost | empId=21206 | query called at=13:26:26.753
2026-05-12 13:26:26.778 | step 2 | route=IT_TicketPost | empId=21206 | query=IT_Ticket_Save_SPOC | queryMs=22.1
2026-05-12 13:26:26.780 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=26.80 | totalMs=26.80
2026-05-12 13:26:26.780 | step 1 | route=IT_TicketPost | empId=21206 | query called at=13:26:26.780
2026-05-12 13:26:26.782 | step 2 | route=IT_TicketPost | empId=21206 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-05-12 13:26:26.782 | step 3 | route=IT_TicketPost | empId=21206 | apiMs=2.35 | totalMs=2.35
2026-05-12 13:26:27.028 | step 1 | route=IT_Ticket | empId=21206 | query called at=13:26:27.028
2026-05-12 13:26:27.041 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=12.12
2026-05-12 13:26:27.042 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-12 13:26:27.044 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-12 13:26:27.045 | step 2 | route=IT_Ticket | empId=21206 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-12 13:26:27.047 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-12 13:26:27.053 | step 2 | route=IT_Ticket | empId=21206 | query=VMS_Comp_login_proc | queryMs=5.68
2026-05-12 13:26:27.053 | step 3 | route=IT_Ticket | empId=21206 | apiMs=25.40 | totalMs=25.40
2026-05-12 13:26:27.054 | step 1 | route=IT_Ticket | empId=21206 | query called at=13:26:27.054
2026-05-12 13:26:27.056 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.42
2026-05-12 13:26:27.057 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-12 13:26:27.059 | step 2 | route=IT_Ticket | empId=21206 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-12 13:26:27.059 | step 3 | route=IT_Ticket | empId=21206 | apiMs=5.14 | totalMs=5.14
2026-05-12 13:29:21.344 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:29:21.344
2026-05-12 13:29:21.355 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-12 13:29:21.357 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-05-12 13:29:21.359 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-12 13:29:21.360 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-12 13:29:21.362 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-05-12 13:29:21.368 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=5.45
2026-05-12 13:29:21.368 | step 3 | route=IT_Ticket | empId=51700 | apiMs=24.13 | totalMs=24.13
2026-05-12 13:29:21.369 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:29:21.369
2026-05-12 13:29:21.371 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-12 13:29:21.372 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-12 13:29:21.374 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-12 13:29:21.374 | step 3 | route=IT_Ticket | empId=51700 | apiMs=5.11 | totalMs=5.11
2026-05-12 13:29:27.490 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51700 | query called at=13:29:27.490
2026-05-12 13:29:27.804 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=313.46
2026-05-12 13:29:27.808 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51700 | apiMs=317.51 | totalMs=317.51
2026-05-12 13:29:29.303 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query called at=13:29:29.303
2026-05-12 13:29:29.316 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=12.69
2026-05-12 13:29:29.320 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51700 | apiMs=16.75 | totalMs=16.75
2026-05-12 13:30:06.222 | step 1 | route=IT_TicketPost | empId=51700 | query called at=13:30:06.222
2026-05-12 13:30:06.233 | step 2 | route=IT_TicketPost | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-05-12 13:30:06.236 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=14.23 | totalMs=14.23
2026-05-12 13:30:06.239 | step 1 | route=IT_TicketPost | empId=51700 | query called at=13:30:06.239
2026-05-12 13:30:06.263 | step 2 | route=IT_TicketPost | empId=51700 | query=IT_Ticket_Save_SPOC | queryMs=21.26
2026-05-12 13:30:06.265 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=26.27 | totalMs=26.27
2026-05-12 13:30:06.266 | step 1 | route=IT_TicketPost | empId=51700 | query called at=13:30:06.266
2026-05-12 13:30:06.268 | step 2 | route=IT_TicketPost | empId=51700 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-05-12 13:30:06.269 | step 3 | route=IT_TicketPost | empId=51700 | apiMs=3.00 | totalMs=3.00
2026-05-12 13:30:08.372 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:30:08.372
2026-05-12 13:30:08.383 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-05-12 13:30:08.387 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-12 13:30:08.391 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-12 13:30:08.393 | step 2 | route=IT_Ticket | empId=51700 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-12 13:30:08.394 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-05-12 13:30:08.400 | step 2 | route=IT_Ticket | empId=51700 | query=VMS_Comp_login_proc | queryMs=5.12
2026-05-12 13:30:08.400 | step 3 | route=IT_Ticket | empId=51700 | apiMs=28.43 | totalMs=28.43
2026-05-12 13:30:08.401 | step 1 | route=IT_Ticket | empId=51700 | query called at=13:30:08.401
2026-05-12 13:30:08.403 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-12 13:30:08.404 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-12 13:30:08.406 | step 2 | route=IT_Ticket | empId=51700 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-12 13:30:08.406 | step 3 | route=IT_Ticket | empId=51700 | apiMs=5.07 | totalMs=5.07
2026-05-12 13:34:37.988 | step 1 | route=Ticket_SPOC_Approve | empId=51700 | query called at=13:34:37.988
2026-05-12 13:34:38.032 | step 2 | route=Ticket_SPOC_Approve | empId=51700 | query=IT_TIcket_SPOCApp_Report | queryMs=43.89
2026-05-12 13:34:38.036 | step 3 | route=Ticket_SPOC_Approve | empId=51700 | apiMs=47.87 | totalMs=47.87
2026-05-12 13:34:38.400 | step 4 | route=pageRenderd | empId=51700 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:34:38.400
2026-05-12 13:34:41.513 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=13:34:41.513
2026-05-12 13:34:41.535 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=21.35
2026-05-12 13:34:41.536 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=22.40 | totalMs=22.40
2026-05-12 13:34:42.043 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:34:42.043
2026-05-12 13:34:52.491 | step 1 | route=Ticket_SPOC_Approve | empId=51700 | query called at=13:34:52.491
2026-05-12 13:34:52.506 | step 2 | route=Ticket_SPOC_Approve | empId=51700 | query=IT_TIcket_SPOCApp_Report | queryMs=14.86
2026-05-12 13:34:52.506 | step 3 | route=Ticket_SPOC_Approve | empId=51700 | apiMs=15.93 | totalMs=15.93
2026-05-12 13:34:52.831 | step 4 | route=pageRenderd | empId=51700 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:34:52.831
2026-05-12 13:34:53.085 | step 1 | route=DesignTicketReport | empId=51700 | query called at=13:34:53.085
2026-05-12 13:34:53.151 | step 2 | route=DesignTicketReport | empId=51700 | query=DesignTicket_Report_proc | queryMs=62.97
2026-05-12 13:34:53.154 | step 3 | route=DesignTicketReport | empId=51700 | apiMs=69.07 | totalMs=69.07
2026-05-12 13:34:53.707 | step 4 | route=pageRenderd | empId=51700 | Page=DESIGNER TICKET REPORT | page fully loaded at : 13:34:53.707
2026-05-12 13:34:53.924 | step 1 | route=IT_Ticket_Report | empId=51700 | query called at=13:34:53.924
2026-05-12 13:34:54.242 | step 2 | route=IT_Ticket_Report | empId=51700 | query=kpi_it_ticket_report_page_proc | queryMs=316.78
2026-05-12 13:34:54.245 | step 3 | route=IT_Ticket_Report | empId=51700 | apiMs=320.96 | totalMs=320.96
2026-05-12 13:34:54.858 | step 4 | route=pageRenderd | empId=51700 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:34:54.858
2026-05-12 13:34:58.005 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=13:34:58.005
2026-05-12 13:34:58.033 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=27.5
2026-05-12 13:34:58.033 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=28.60 | totalMs=28.60
2026-05-12 13:34:59.028 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:34:59.028
2026-05-12 13:35:02.603 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=13:35:02.603
2026-05-12 13:35:02.630 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=IT_Ticket_Update_SPOC | queryMs=26.47
2026-05-12 13:35:02.646 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=42.64 | totalMs=42.64
2026-05-12 13:35:02.649 | step 1 | route=SPOC_Entry_Save | empId=37711 | query called at=13:35:02.649
2026-05-12 13:35:02.659 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.62
2026-05-12 13:35:02.667 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.96
2026-05-12 13:35:02.676 | step 2 | route=SPOC_Entry_Save | empId=37711 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.99
2026-05-12 13:35:02.676 | step 3 | route=SPOC_Entry_Save | empId=37711 | apiMs=26.67 | totalMs=26.67
2026-05-12 13:35:02.932 | step 1 | route=Ticket_SPOC_Approve | empId=37711 | query called at=13:35:02.932
2026-05-12 13:35:02.979 | step 2 | route=Ticket_SPOC_Approve | empId=37711 | query=IT_TIcket_SPOCApp_Report | queryMs=45.63
2026-05-12 13:35:02.979 | step 3 | route=Ticket_SPOC_Approve | empId=37711 | apiMs=46.57 | totalMs=46.57
2026-05-12 13:35:03.678 | step 4 | route=pageRenderd | empId=37711 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:35:03.678
2026-05-12 13:35:46.225 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=13:35:46.225
2026-05-12 13:35:46.252 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=25.96
2026-05-12 13:35:46.262 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=7.64
2026-05-12 13:35:46.264 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=38.72 | totalMs=38.72
2026-05-12 13:35:46.264 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=13:35:46.264
2026-05-12 13:35:46.266 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.29
2026-05-12 13:35:46.268 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-12 13:35:46.269 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-12 13:35:46.269 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=5.21 | totalMs=5.21
2026-05-12 13:35:49.348 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=13:35:49.348
2026-05-12 13:35:49.350 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-05-12 13:35:49.351 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-05-12 13:35:49.353 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-05-12 13:35:49.353 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=4.59 | totalMs=4.59
2026-05-12 13:35:51.123 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=13:35:51.123
2026-05-12 13:35:51.138 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=14.3
2026-05-12 13:35:51.139 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=15.31 | totalMs=15.31
2026-05-12 13:35:51.555 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:35:51.555
2026-05-12 13:42:19.228 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=13:42:19.228
2026-05-12 13:42:19.253 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=24.54
2026-05-12 13:42:19.254 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=25.70 | totalMs=25.70
2026-05-12 13:42:20.606 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:42:20.606
2026-05-12 13:42:29.306 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=13:42:29.306
2026-05-12 13:42:29.482 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=174.84
2026-05-12 13:42:29.509 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=IT_Ticket_Update_SPOC | queryMs=14.63
2026-05-12 13:42:29.525 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=218.90 | totalMs=218.90
2026-05-12 13:42:29.528 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=13:42:29.528
2026-05-12 13:42:29.537 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.03
2026-05-12 13:42:29.550 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.11
2026-05-12 13:42:29.559 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9
2026-05-12 13:42:29.560 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=32.01 | totalMs=32.01
2026-05-12 13:42:31.670 | step 1 | route=SPOC_Entry_Save | empId=18441 | query called at=13:42:31.670
2026-05-12 13:42:31.672 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-05-12 13:42:31.676 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-05-12 13:42:31.681 | step 2 | route=SPOC_Entry_Save | empId=18441 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-05-12 13:42:31.684 | step 3 | route=SPOC_Entry_Save | empId=18441 | apiMs=13.45 | totalMs=13.45
2026-05-12 13:42:32.918 | step 1 | route=Ticket_SPOC_Approve | empId=18441 | query called at=13:42:32.918
2026-05-12 13:42:32.933 | step 2 | route=Ticket_SPOC_Approve | empId=18441 | query=IT_TIcket_SPOCApp_Report | queryMs=14.59
2026-05-12 13:42:32.934 | step 3 | route=Ticket_SPOC_Approve | empId=18441 | apiMs=15.62 | totalMs=15.62
2026-05-12 13:42:33.637 | step 4 | route=pageRenderd | empId=18441 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:42:33.637
2026-05-12 14:49:39.508 | step 1 | route=IT_Ticket | empId=65386 | query called at=14:49:39.508
2026-05-12 14:49:39.582 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=72.84
2026-05-12 14:49:39.590 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-05-12 14:49:39.591 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-12 14:49:39.593 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-12 14:49:39.656 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=63.16
2026-05-12 14:49:39.661 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=4.11
2026-05-12 14:49:39.661 | step 3 | route=IT_Ticket | empId=65386 | apiMs=153.21 | totalMs=153.21
2026-05-12 14:49:39.662 | step 1 | route=IT_Ticket | empId=65386 | query called at=14:49:39.662
2026-05-12 14:49:39.678 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=14.79
2026-05-12 14:49:39.783 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=104.59
2026-05-12 14:49:39.784 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-12 14:49:39.784 | step 3 | route=IT_Ticket | empId=65386 | apiMs=122.37 | totalMs=122.37
2026-05-12 14:50:00.265 | step 1 | route=HW_TicketFun | empId= | query called at=14:50:00.265
2026-05-12 14:50:00.280 | step 2 | route=HW_TicketFun | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=14.56
2026-05-12 14:50:00.285 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=20.34 | totalMs=20.34
2026-05-12 14:50:18.495 | step 1 | route=HW_TicketPost | empId=65386 | query called at=14:50:18.495
2026-05-12 14:50:18.531 | step 2 | route=HW_TicketPost | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=34.85
2026-05-12 14:50:18.531 | step 3 | route=HW_TicketPost | empId=65386 | apiMs=36.07 | totalMs=36.07
2026-05-12 14:50:18.532 | step 1 | route=HW_TicketPost | empId=65386 | query called at=14:50:18.532
2026-05-12 14:50:18.563 | step 2 | route=HW_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=30.65
2026-05-12 14:50:18.564 | step 3 | route=HW_TicketPost | empId=65386 | apiMs=31.44 | totalMs=31.44
2026-05-12 14:50:18.564 | step 1 | route=HW_TicketPost | empId=65386 | query called at=14:50:18.564
2026-05-12 14:50:18.572 | step 2 | route=HW_TicketPost | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=7.21
2026-05-12 14:50:18.572 | step 3 | route=HW_TicketPost | empId=65386 | apiMs=7.98 | totalMs=7.98
2026-05-12 14:50:18.573 | step 1 | route=HW_TicketPost | empId=65386 | query called at=14:50:18.573
2026-05-12 14:50:18.652 | step 2 | route=HW_TicketPost | empId=65386 | query=hw_ticket_save_proc_kpi | queryMs=79.18 | Error=SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MOHAN B/GHA0039, 7, NEED TONER, 1, 19). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MOHAN B/GHA0039,@type_iss=7,@issue_Describ=NEED TONER,@severity=1,@compid=19,@date=12-May-2026,@Emplno=65386,@filepath=,@filepath2=,@mod_id=2)
2026-05-12 14:50:18.668 | step 5 | route=HW_TicketPost | empId=65386 | action=HW Ticket Entry Save - ERROR | error => SQLSTATE[23000]: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Violation of UNIQUE KEY constraint 'Tk_Dt_U'. Cannot insert duplicate key in object 'dbo.HW_Ticket_Details'. The duplicate key value is (MOHAN B/GHA0039, 7, NEED TONER, 1, 19). (SQL: EXEC VAAHINI_ERP_GAINUP.dbo.hw_ticket_save_proc_kpi 
                @reportedBy=MOHAN B/GHA0039,@type_iss=7,@issue_Describ=NEED TONER,@severity=1,@compid=19,@date=12-May-2026,@Emplno=65386,@filepath=,@filepath2=,@mod_id=2)
2026-05-12 14:50:18.901 | step 1 | route=IT_Ticket | empId=65386 | query called at=14:50:18.901
2026-05-12 14:50:18.918 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=16.51
2026-05-12 14:50:18.926 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=7.74
2026-05-12 14:50:18.934 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=7.89
2026-05-12 14:50:18.943 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-05-12 14:50:18.951 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=8.02
2026-05-12 14:50:18.962 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=10.51
2026-05-12 14:50:18.963 | step 3 | route=IT_Ticket | empId=65386 | apiMs=61.65 | totalMs=61.65
2026-05-12 14:50:18.963 | step 1 | route=IT_Ticket | empId=65386 | query called at=14:50:18.963
2026-05-12 14:50:18.971 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=6.99
2026-05-12 14:50:18.979 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=8.55
2026-05-12 14:50:18.987 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=7.57
2026-05-12 14:50:18.988 | step 3 | route=IT_Ticket | empId=65386 | apiMs=24.66 | totalMs=24.66
2026-05-12 14:50:45.314 | step 1 | route=HW_TicketFun | empId= | query called at=14:50:45.314
2026-05-12 14:50:45.330 | step 2 | route=HW_TicketFun | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=14.57
2026-05-12 14:50:45.333 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.87 | totalMs=18.87
2026-05-12 14:50:57.747 | step 1 | route=HW_TicketPost | empId=65386 | query called at=14:50:57.747
2026-05-12 14:50:57.778 | step 2 | route=HW_TicketPost | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=30.21
2026-05-12 14:50:57.781 | step 3 | route=HW_TicketPost | empId=65386 | apiMs=34.27 | totalMs=34.27
2026-05-12 14:50:57.785 | step 1 | route=HW_TicketPost | empId=65386 | query called at=14:50:57.785
2026-05-12 14:50:57.790 | step 2 | route=HW_TicketPost | empId=65386 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.6
2026-05-12 14:50:57.790 | step 3 | route=HW_TicketPost | empId=65386 | apiMs=5.21 | totalMs=5.21
2026-05-12 14:50:57.791 | step 1 | route=HW_TicketPost | empId=65386 | query called at=14:50:57.791
2026-05-12 14:50:57.792 | step 2 | route=HW_TicketPost | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-12 14:50:57.793 | step 3 | route=HW_TicketPost | empId=65386 | apiMs=1.90 | totalMs=1.90
2026-05-12 14:50:57.793 | step 1 | route=HW_TicketPost | empId=65386 | query called at=14:50:57.793
2026-05-12 14:50:57.796 | step 2 | route=HW_TicketPost | empId=65386 | query=hw_ticket_save_proc_kpi | queryMs=1.93
2026-05-12 14:50:57.797 | step 3 | route=HW_TicketPost | empId=65386 | apiMs=4.29 | totalMs=4.29
2026-05-12 14:50:59.504 | step 1 | route=IT_Ticket | empId=65386 | query called at=14:50:59.504
2026-05-12 14:50:59.514 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=9.66
2026-05-12 14:50:59.516 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-12 14:50:59.517 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-12 14:50:59.519 | step 2 | route=IT_Ticket | empId=65386 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-12 14:50:59.520 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-05-12 14:50:59.521 | step 2 | route=IT_Ticket | empId=65386 | query=VMS_Comp_login_proc | queryMs=0.92
2026-05-12 14:50:59.522 | step 3 | route=IT_Ticket | empId=65386 | apiMs=17.37 | totalMs=17.37
2026-05-12 14:50:59.522 | step 1 | route=IT_Ticket | empId=65386 | query called at=14:50:59.522
2026-05-12 14:50:59.524 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-12 14:50:59.525 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-12 14:50:59.526 | step 2 | route=IT_Ticket | empId=65386 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-12 14:50:59.527 | step 3 | route=IT_Ticket | empId=65386 | apiMs=4.45 | totalMs=4.45
2026-05-12 14:51:31.683 | step 1 | route=IT_Ticket | empId=21248 | query called at=14:51:31.683
2026-05-12 14:51:31.693 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-05-12 14:51:31.698 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-12 14:51:31.702 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-12 14:51:31.706 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-12 14:51:31.707 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1
2026-05-12 14:51:31.709 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=1.13
2026-05-12 14:51:31.709 | step 3 | route=IT_Ticket | empId=21248 | apiMs=26.35 | totalMs=26.35
2026-05-12 14:51:31.710 | step 1 | route=IT_Ticket | empId=21248 | query called at=14:51:31.710
2026-05-12 14:51:31.711 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-12 14:51:31.712 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-12 14:51:31.714 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-12 14:51:31.714 | step 3 | route=IT_Ticket | empId=21248 | apiMs=4.41 | totalMs=4.41
2026-05-12 14:51:44.656 | step 1 | route=HW_TicketFun | empId= | query called at=14:51:44.656
2026-05-12 14:51:44.667 | step 2 | route=HW_TicketFun | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=10.05
2026-05-12 14:51:44.670 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.13 | totalMs=14.13
2026-05-12 14:55:47.916 | step 1 | route=HW_TicketPost | empId=21248 | query called at=14:55:47.916
2026-05-12 14:55:47.946 | step 2 | route=HW_TicketPost | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=28.87
2026-05-12 14:55:47.946 | step 3 | route=HW_TicketPost | empId=21248 | apiMs=30.07 | totalMs=30.07
2026-05-12 14:55:47.947 | step 1 | route=HW_TicketPost | empId=21248 | query called at=14:55:47.947
2026-05-12 14:55:47.949 | step 2 | route=HW_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.87
2026-05-12 14:55:47.950 | step 3 | route=HW_TicketPost | empId=21248 | apiMs=2.83 | totalMs=2.83
2026-05-12 14:55:47.950 | step 1 | route=HW_TicketPost | empId=21248 | query called at=14:55:47.950
2026-05-12 14:55:47.952 | step 2 | route=HW_TicketPost | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-12 14:55:47.953 | step 3 | route=HW_TicketPost | empId=21248 | apiMs=2.03 | totalMs=2.03
2026-05-12 14:55:47.953 | step 1 | route=HW_TicketPost | empId=21248 | query called at=14:55:47.953
2026-05-12 14:55:48.041 | step 2 | route=HW_TicketPost | empId=21248 | query=hw_ticket_save_proc_kpi | queryMs=87.29
2026-05-12 14:55:48.044 | step 3 | route=HW_TicketPost | empId=21248 | apiMs=90.36 | totalMs=90.36
2026-05-12 14:55:50.850 | step 1 | route=IT_Ticket | empId=21248 | query called at=14:55:50.850
2026-05-12 14:55:50.861 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-05-12 14:55:50.863 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-12 14:55:50.865 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-12 14:55:50.866 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-12 14:55:50.868 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-05-12 14:55:50.870 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=1.44
2026-05-12 14:55:50.870 | step 3 | route=IT_Ticket | empId=21248 | apiMs=19.71 | totalMs=19.71
2026-05-12 14:55:50.871 | step 1 | route=IT_Ticket | empId=21248 | query called at=14:55:50.871
2026-05-12 14:55:50.873 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-12 14:55:50.875 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.59
2026-05-12 14:55:50.876 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-12 14:55:50.877 | step 3 | route=IT_Ticket | empId=21248 | apiMs=5.56 | totalMs=5.56
2026-05-12 15:20:42.535 | step 1 | route=IT_Ticket | empId=6770 | query called at=15:20:42.535
2026-05-12 15:20:42.620 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=84.92
2026-05-12 15:20:42.624 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=3.42
2026-05-12 15:20:42.626 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-12 15:20:42.630 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=3.91
2026-05-12 15:20:42.716 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=85.24
2026-05-12 15:20:42.725 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=9.25
2026-05-12 15:20:42.726 | step 3 | route=IT_Ticket | empId=6770 | apiMs=191.33 | totalMs=191.33
2026-05-12 15:20:42.727 | step 1 | route=IT_Ticket | empId=6770 | query called at=15:20:42.727
2026-05-12 15:20:42.756 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=29.1
2026-05-12 15:20:42.758 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-12 15:20:42.761 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=2.9
2026-05-12 15:20:42.761 | step 3 | route=IT_Ticket | empId=6770 | apiMs=34.86 | totalMs=34.86
2026-05-12 15:20:49.775 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=15:20:49.775
2026-05-12 15:20:49.887 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=110.99
2026-05-12 15:20:49.890 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=115.08 | totalMs=115.08
2026-05-12 15:20:51.666 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=15:20:51.666
2026-05-12 15:20:51.734 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=67.18
2026-05-12 15:20:51.737 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=71.04 | totalMs=71.04
2026-05-12 15:21:23.458 | step 1 | route=IT_TicketPost | empId=6770 | query called at=15:21:23.458
2026-05-12 15:21:23.470 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-05-12 15:21:23.473 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=14.27 | totalMs=14.27
2026-05-12 15:21:23.476 | step 1 | route=IT_TicketPost | empId=6770 | query called at=15:21:23.476
2026-05-12 15:21:23.568 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=89.1
2026-05-12 15:21:23.573 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=97.63 | totalMs=97.63
2026-05-12 15:21:23.574 | step 1 | route=IT_TicketPost | empId=6770 | query called at=15:21:23.574
2026-05-12 15:21:23.608 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=33.33
2026-05-12 15:21:23.608 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=34.32 | totalMs=34.32
2026-05-12 15:21:26.119 | step 1 | route=IT_Ticket | empId=6770 | query called at=15:21:26.119
2026-05-12 15:21:26.130 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-05-12 15:21:26.132 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.47
2026-05-12 15:21:26.133 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-12 15:21:26.135 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-12 15:21:26.136 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-05-12 15:21:26.142 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=5.45
2026-05-12 15:21:26.142 | step 3 | route=IT_Ticket | empId=6770 | apiMs=23.31 | totalMs=23.31
2026-05-12 15:21:26.143 | step 1 | route=IT_Ticket | empId=6770 | query called at=15:21:26.143
2026-05-12 15:21:26.145 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-12 15:21:26.146 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-12 15:21:26.148 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-12 15:21:26.148 | step 3 | route=IT_Ticket | empId=6770 | apiMs=5.22 | totalMs=5.22
2026-05-12 15:22:20.198 | step 1 | route=Ticket_Entry_SPOC_Module | empId=6770 | query called at=15:22:20.198
2026-05-12 15:22:20.276 | step 2 | route=Ticket_Entry_SPOC_Module | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=77.01
2026-05-12 15:22:20.276 | step 3 | route=Ticket_Entry_SPOC_Module | empId=6770 | apiMs=78.20 | totalMs=78.20
2026-05-12 15:22:22.065 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query called at=15:22:22.065
2026-05-12 15:22:22.096 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=30.5
2026-05-12 15:22:22.099 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=6770 | apiMs=34.69 | totalMs=34.69
2026-05-12 15:23:25.821 | step 1 | route=IT_TicketPost | empId=6770 | query called at=15:23:25.821
2026-05-12 15:23:25.832 | step 2 | route=IT_TicketPost | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.93
2026-05-12 15:23:25.836 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=15.39 | totalMs=15.39
2026-05-12 15:23:25.839 | step 1 | route=IT_TicketPost | empId=6770 | query called at=15:23:25.839
2026-05-12 15:23:25.867 | step 2 | route=IT_TicketPost | empId=6770 | query=IT_Ticket_Save_SPOC | queryMs=24.36
2026-05-12 15:23:25.869 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=29.05 | totalMs=29.05
2026-05-12 15:23:25.869 | step 1 | route=IT_TicketPost | empId=6770 | query called at=15:23:25.869
2026-05-12 15:23:25.871 | step 2 | route=IT_TicketPost | empId=6770 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-05-12 15:23:25.871 | step 3 | route=IT_TicketPost | empId=6770 | apiMs=2.37 | totalMs=2.37
2026-05-12 15:23:26.987 | step 1 | route=IT_Ticket | empId=6770 | query called at=15:23:26.987
2026-05-12 15:23:26.997 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-05-12 15:23:26.999 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-12 15:23:27.000 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-05-12 15:23:27.001 | step 2 | route=IT_Ticket | empId=6770 | query=KPI_IT_Ticket_Details_New | queryMs=0.73
2026-05-12 15:23:27.002 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_it_Ticket_Details | queryMs=0.91
2026-05-12 15:23:27.008 | step 2 | route=IT_Ticket | empId=6770 | query=VMS_Comp_login_proc | queryMs=5.44
2026-05-12 15:23:27.009 | step 3 | route=IT_Ticket | empId=6770 | apiMs=21.94 | totalMs=21.94
2026-05-12 15:23:27.009 | step 1 | route=IT_Ticket | empId=6770 | query called at=15:23:27.009
2026-05-12 15:23:27.011 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-12 15:23:27.012 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.68
2026-05-12 15:23:27.013 | step 2 | route=IT_Ticket | empId=6770 | query=Kpi_HW_Ticket_Details | queryMs=0.66
2026-05-12 15:23:27.013 | step 3 | route=IT_Ticket | empId=6770 | apiMs=4.19 | totalMs=4.19
2026-05-12 15:35:51.815 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=15:35:51.815
2026-05-12 15:35:51.915 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=99.26
2026-05-12 15:35:51.916 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=100.53 | totalMs=100.53
2026-05-12 15:35:52.364 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:35:52.364
2026-05-12 15:36:02.189 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:36:02.189
2026-05-12 15:36:02.251 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=60.75
2026-05-12 15:36:02.257 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=IT_Ticket_Update_SPOC | queryMs=1.27
2026-05-12 15:36:02.262 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=72.17 | totalMs=72.17
2026-05-12 15:36:02.265 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:36:02.265
2026-05-12 15:36:02.267 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.38
2026-05-12 15:36:02.268 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-05-12 15:36:02.270 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.23
2026-05-12 15:36:02.270 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=5.46 | totalMs=5.46
2026-05-12 15:36:05.250 | step 1 | route=SPOC_Entry_Save | empId=12379 | query called at=15:36:05.250
2026-05-12 15:36:05.252 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-05-12 15:36:05.254 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-12 15:36:05.255 | step 2 | route=SPOC_Entry_Save | empId=12379 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-05-12 15:36:05.255 | step 3 | route=SPOC_Entry_Save | empId=12379 | apiMs=4.85 | totalMs=4.85
2026-05-12 15:36:06.986 | step 1 | route=Ticket_SPOC_Approve | empId=12379 | query called at=15:36:06.986
2026-05-12 15:36:07.001 | step 2 | route=Ticket_SPOC_Approve | empId=12379 | query=IT_TIcket_SPOCApp_Report | queryMs=14.52
2026-05-12 15:36:07.002 | step 3 | route=Ticket_SPOC_Approve | empId=12379 | apiMs=15.57 | totalMs=15.57
2026-05-12 15:36:07.684 | step 4 | route=pageRenderd | empId=12379 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:36:07.684
2026-05-12 15:52:18.724 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:52:18.724
2026-05-12 15:52:18.768 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=43.6
2026-05-12 15:52:18.773 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.48
2026-05-12 15:52:18.778 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-12 15:52:18.782 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-12 15:52:18.810 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=27.67
2026-05-12 15:52:18.816 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=5.21
2026-05-12 15:52:18.817 | step 3 | route=IT_Ticket | empId=46592 | apiMs=92.83 | totalMs=92.83
2026-05-12 15:52:18.818 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:52:18.818
2026-05-12 15:52:18.837 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=18.77
2026-05-12 15:52:18.839 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-12 15:52:18.840 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-12 15:52:18.841 | step 3 | route=IT_Ticket | empId=46592 | apiMs=23.10 | totalMs=23.10
2026-05-12 15:52:24.463 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=15:52:24.463
2026-05-12 15:52:24.774 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=310.09
2026-05-12 15:52:24.777 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=313.67 | totalMs=313.67
2026-05-12 15:52:26.458 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=15:52:26.458
2026-05-12 15:52:26.519 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=60.62
2026-05-12 15:52:26.520 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=61.77 | totalMs=61.77
2026-05-12 15:57:04.568 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:57:04.568
2026-05-12 15:57:04.611 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=42.42
2026-05-12 15:57:04.615 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=46.55 | totalMs=46.55
2026-05-12 15:57:04.618 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:57:04.618
2026-05-12 15:57:04.668 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=47.31
2026-05-12 15:57:04.671 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=52.69 | totalMs=52.69
2026-05-12 15:57:04.671 | step 1 | route=IT_TicketPost | empId=46592 | query called at=15:57:04.671
2026-05-12 15:57:04.695 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.7
2026-05-12 15:57:04.696 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=24.75 | totalMs=24.75
2026-05-12 15:57:07.734 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:57:07.734
2026-05-12 15:57:07.747 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-05-12 15:57:07.752 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-05-12 15:57:07.754 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-12 15:57:07.756 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-12 15:57:07.783 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=27.16
2026-05-12 15:57:07.789 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=5.16
2026-05-12 15:57:07.789 | step 3 | route=IT_Ticket | empId=46592 | apiMs=55.21 | totalMs=55.21
2026-05-12 15:57:07.790 | step 1 | route=IT_Ticket | empId=46592 | query called at=15:57:07.790
2026-05-12 15:57:07.809 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=18.39
2026-05-12 15:57:07.810 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-12 15:57:07.811 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-12 15:57:07.812 | step 3 | route=IT_Ticket | empId=46592 | apiMs=21.95 | totalMs=21.95
2026-05-12 17:02:02.883 | step 1 | route=IT_Ticket | empId=46982 | query called at=17:02:02.883
2026-05-12 17:02:02.927 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=43.3
2026-05-12 17:02:02.932 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-12 17:02:02.936 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-12 17:02:02.940 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-12 17:02:02.976 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=35.62
2026-05-12 17:02:02.982 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=5.55
2026-05-12 17:02:02.982 | step 3 | route=IT_Ticket | empId=46982 | apiMs=99.14 | totalMs=99.14
2026-05-12 17:02:02.983 | step 1 | route=IT_Ticket | empId=46982 | query called at=17:02:02.983
2026-05-12 17:02:03.002 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=18.96
2026-05-12 17:02:03.004 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-12 17:02:03.005 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-12 17:02:03.006 | step 3 | route=IT_Ticket | empId=46982 | apiMs=22.55 | totalMs=22.55
2026-05-12 17:02:09.711 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46982 | query called at=17:02:09.711
2026-05-12 17:02:10.017 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=305.03
2026-05-12 17:02:10.021 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46982 | apiMs=309.39 | totalMs=309.39
2026-05-12 17:02:11.643 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query called at=17:02:11.643
2026-05-12 17:02:11.736 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=92.15
2026-05-12 17:02:11.739 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46982 | apiMs=96.23 | totalMs=96.23
2026-05-12 17:02:45.733 | step 1 | route=IT_TicketPost | empId=46982 | query called at=17:02:45.733
2026-05-12 17:02:45.743 | step 2 | route=IT_TicketPost | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=9.36
2026-05-12 17:02:45.746 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=13.54 | totalMs=13.54
2026-05-12 17:02:45.749 | step 1 | route=IT_TicketPost | empId=46982 | query called at=17:02:45.749
2026-05-12 17:02:45.792 | step 2 | route=IT_TicketPost | empId=46982 | query=IT_Ticket_Save_SPOC | queryMs=40.02
2026-05-12 17:02:45.794 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=44.92 | totalMs=44.92
2026-05-12 17:02:45.795 | step 1 | route=IT_TicketPost | empId=46982 | query called at=17:02:45.795
2026-05-12 17:02:45.819 | step 2 | route=IT_TicketPost | empId=46982 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.69
2026-05-12 17:02:45.819 | step 3 | route=IT_TicketPost | empId=46982 | apiMs=24.72 | totalMs=24.72
2026-05-12 17:02:49.057 | step 1 | route=IT_Ticket | empId=46982 | query called at=17:02:49.057
2026-05-12 17:02:49.079 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=21.57
2026-05-12 17:02:49.081 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-12 17:02:49.082 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-12 17:02:49.083 | step 2 | route=IT_Ticket | empId=46982 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-12 17:02:49.084 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_it_Ticket_Details | queryMs=0.93
2026-05-12 17:02:49.086 | step 2 | route=IT_Ticket | empId=46982 | query=VMS_Comp_login_proc | queryMs=1
2026-05-12 17:02:49.086 | step 3 | route=IT_Ticket | empId=46982 | apiMs=29.33 | totalMs=29.33
2026-05-12 17:02:49.087 | step 1 | route=IT_Ticket | empId=46982 | query called at=17:02:49.087
2026-05-12 17:02:49.088 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-12 17:02:49.089 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-12 17:02:49.091 | step 2 | route=IT_Ticket | empId=46982 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-12 17:02:49.091 | step 3 | route=IT_Ticket | empId=46982 | apiMs=4.15 | totalMs=4.15
2026-05-12 17:04:00.198 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=17:04:00.198
2026-05-12 17:04:00.365 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=166.25
2026-05-12 17:04:00.368 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=170.34 | totalMs=170.34
2026-05-12 17:04:01.004 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:04:01.004
2026-05-12 17:04:07.536 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=17:04:07.536
2026-05-12 17:04:07.605 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=IT_Ticket_Update_SPOC | queryMs=68.89
2026-05-12 17:04:07.614 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=78.27 | totalMs=78.27
2026-05-12 17:04:07.614 | step 1 | route=SPOC_Entry_Save | empId=9752 | query called at=17:04:07.614
2026-05-12 17:04:07.617 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.46
2026-05-12 17:04:07.618 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-12 17:04:07.619 | step 2 | route=SPOC_Entry_Save | empId=9752 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-12 17:04:07.620 | step 3 | route=SPOC_Entry_Save | empId=9752 | apiMs=5.32 | totalMs=5.32
2026-05-12 17:04:10.577 | step 1 | route=Ticket_SPOC_Approve | empId=9752 | query called at=17:04:10.577
2026-05-12 17:04:10.594 | step 2 | route=Ticket_SPOC_Approve | empId=9752 | query=IT_TIcket_SPOCApp_Report | queryMs=16.47
2026-05-12 17:04:10.597 | step 3 | route=Ticket_SPOC_Approve | empId=9752 | apiMs=20.19 | totalMs=20.19
2026-05-12 17:04:11.192 | step 4 | route=pageRenderd | empId=9752 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:04:11.192
2026-05-12 17:37:50.833 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:37:50.833
2026-05-12 17:37:50.872 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=39.2
2026-05-12 17:37:50.877 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-12 17:37:50.881 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-12 17:37:50.885 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-12 17:37:50.908 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=22.6
2026-05-12 17:37:50.914 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=5.57
2026-05-12 17:37:50.915 | step 3 | route=IT_Ticket | empId=60917 | apiMs=81.80 | totalMs=81.80
2026-05-12 17:37:50.915 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:37:50.915
2026-05-12 17:37:50.932 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=16.06
2026-05-12 17:37:50.933 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-12 17:37:50.934 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-12 17:37:50.934 | step 3 | route=IT_Ticket | empId=60917 | apiMs=19.35 | totalMs=19.35
2026-05-12 17:38:00.170 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=17:38:00.170
2026-05-12 17:38:00.311 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=140.32
2026-05-12 17:38:00.311 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=141.51 | totalMs=141.51
2026-05-12 17:38:04.072 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=17:38:04.072
2026-05-12 17:38:04.169 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=96.37
2026-05-12 17:38:04.172 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=100.49 | totalMs=100.49
2026-05-12 17:38:20.169 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:38:20.169
2026-05-12 17:38:20.180 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-05-12 17:38:20.181 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=11.35 | totalMs=11.35
2026-05-12 17:38:20.181 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:38:20.181
2026-05-12 17:38:20.858 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=676.1
2026-05-12 17:38:20.872 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=690.34 | totalMs=690.34
2026-05-12 17:38:20.872 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:38:20.872
2026-05-12 17:38:20.874 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-05-12 17:38:20.875 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.39 | totalMs=2.39
2026-05-12 17:38:20.875 | step 1 | route=IT_TicketPost | empId=60917 | query called at=17:38:20.875
2026-05-12 17:38:20.877 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-05-12 17:38:20.877 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.74 | totalMs=1.74
2026-05-12 17:38:23.110 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:38:23.110
2026-05-12 17:38:23.124 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-05-12 17:38:23.129 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-05-12 17:38:23.133 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-12 17:38:23.135 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-12 17:38:23.136 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-12 17:38:23.142 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=5.7
2026-05-12 17:38:23.143 | step 3 | route=IT_Ticket | empId=60917 | apiMs=32.35 | totalMs=32.35
2026-05-12 17:38:23.143 | step 1 | route=IT_Ticket | empId=60917 | query called at=17:38:23.143
2026-05-12 17:38:23.145 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-12 17:38:23.147 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-12 17:38:23.148 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-12 17:38:23.148 | step 3 | route=IT_Ticket | empId=60917 | apiMs=5.02 | totalMs=5.02
2026-05-12 17:39:27.346 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:39:27.346
2026-05-12 17:39:27.874 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=527.51
2026-05-12 17:39:27.875 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=528.82 | totalMs=528.82
2026-05-12 17:39:28.266 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:39:28.266
2026-05-12 17:39:35.184 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=17:39:35.184
2026-05-12 17:39:35.226 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=41.89
2026-05-12 17:39:35.230 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=46.84 | totalMs=46.84
2026-05-12 17:39:35.233 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=17:39:35.233
2026-05-12 17:39:35.238 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-05-12 17:39:35.239 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.79
2026-05-12 17:39:35.240 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-05-12 17:39:35.241 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=7.15 | totalMs=7.15
2026-05-12 17:39:38.292 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=17:39:38.292
2026-05-12 17:39:38.315 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=21.86
2026-05-12 17:39:38.315 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=22.93 | totalMs=22.93
2026-05-12 17:39:38.676 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:39:38.676
2026-05-12 17:53:22.468 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:53:22.468
2026-05-12 17:53:22.486 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=16.71
2026-05-12 17:53:22.489 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=20.64 | totalMs=20.64
2026-05-12 17:53:23.189 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:53:23.189
2026-05-12 17:53:29.698 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:53:29.698
2026-05-12 17:53:29.947 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=248.23
2026-05-12 17:53:29.952 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=253.87 | totalMs=253.87
2026-05-12 17:53:29.954 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=17:53:29.954
2026-05-12 17:53:29.959 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-05-12 17:53:29.961 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-12 17:53:29.962 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-12 17:53:29.962 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=7.93 | totalMs=7.93
2026-05-12 17:53:30.343 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:53:30.343
2026-05-12 17:53:30.368 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=21.53
2026-05-12 17:53:30.371 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=27.95 | totalMs=27.95
2026-05-12 17:53:30.910 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:53:30.910
2026-05-12 18:08:26.568 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:08:26.568
2026-05-12 18:08:26.608 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=38.79
2026-05-12 18:08:26.612 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-12 18:08:26.616 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-12 18:08:26.620 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-12 18:08:26.645 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=24.7
2026-05-12 18:08:26.651 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=5.88
2026-05-12 18:08:26.652 | step 3 | route=IT_Ticket | empId=60438 | apiMs=83.53 | totalMs=83.53
2026-05-12 18:08:26.652 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:08:26.652
2026-05-12 18:08:26.671 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=17.33
2026-05-12 18:08:26.672 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-12 18:08:26.673 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-12 18:08:26.674 | step 3 | route=IT_Ticket | empId=60438 | apiMs=21.09 | totalMs=21.09
2026-05-12 18:08:36.825 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60438 | query called at=18:08:36.825
2026-05-12 18:08:36.881 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=54.79
2026-05-12 18:08:36.884 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60438 | apiMs=58.77 | totalMs=58.77
2026-05-12 18:08:39.529 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query called at=18:08:39.529
2026-05-12 18:08:39.555 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=25.44
2026-05-12 18:08:39.558 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60438 | apiMs=29.26 | totalMs=29.26
2026-05-12 18:09:04.339 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:04.339
2026-05-12 18:09:04.350 | step 2 | route=IT_TicketPost | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-05-12 18:09:04.353 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=14.45 | totalMs=14.45
2026-05-12 18:09:04.356 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:04.356
2026-05-12 18:09:04.417 | step 2 | route=IT_TicketPost | empId=60438 | query=IT_Ticket_Save_SPOC | queryMs=58.27
2026-05-12 18:09:04.419 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=63.18 | totalMs=63.18
2026-05-12 18:09:04.420 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:04.420
2026-05-12 18:09:04.444 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.79
2026-05-12 18:09:04.445 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=24.92 | totalMs=24.92
2026-05-12 18:09:04.445 | step 1 | route=IT_TicketPost | empId=60438 | query called at=18:09:04.445
2026-05-12 18:09:04.447 | step 2 | route=IT_TicketPost | empId=60438 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-12 18:09:04.447 | step 3 | route=IT_TicketPost | empId=60438 | apiMs=1.82 | totalMs=1.82
2026-05-12 18:09:04.893 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:09:04.893
2026-05-12 18:09:04.904 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-05-12 18:09:04.905 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-12 18:09:04.907 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-12 18:09:04.908 | step 2 | route=IT_Ticket | empId=60438 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-12 18:09:04.910 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-12 18:09:04.912 | step 2 | route=IT_Ticket | empId=60438 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-12 18:09:04.912 | step 3 | route=IT_Ticket | empId=60438 | apiMs=18.80 | totalMs=18.80
2026-05-12 18:09:04.913 | step 1 | route=IT_Ticket | empId=60438 | query called at=18:09:04.913
2026-05-12 18:09:04.914 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-12 18:09:04.916 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-12 18:09:04.917 | step 2 | route=IT_Ticket | empId=60438 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-12 18:09:04.917 | step 3 | route=IT_Ticket | empId=60438 | apiMs=4.73 | totalMs=4.73
2026-05-12 18:09:40.995 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:40.995
2026-05-12 18:09:41.005 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-05-12 18:09:41.007 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-12 18:09:41.008 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-12 18:09:41.010 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-12 18:09:41.011 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-12 18:09:41.013 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-12 18:09:41.014 | step 3 | route=IT_Ticket | empId=61350 | apiMs=18.85 | totalMs=18.85
2026-05-12 18:09:41.014 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:09:41.014
2026-05-12 18:09:41.016 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-12 18:09:41.017 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-12 18:09:41.019 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-12 18:09:41.019 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.68 | totalMs=4.68
2026-05-12 18:09:48.251 | step 1 | route=Ticket_Entry_SPOC_Module | empId=61350 | query called at=18:09:48.251
2026-05-12 18:09:48.307 | step 2 | route=Ticket_Entry_SPOC_Module | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=55.25
2026-05-12 18:09:48.308 | step 3 | route=Ticket_Entry_SPOC_Module | empId=61350 | apiMs=56.56 | totalMs=56.56
2026-05-12 18:09:51.174 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query called at=18:09:51.174
2026-05-12 18:09:51.185 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-05-12 18:09:51.188 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=61350 | apiMs=13.84 | totalMs=13.84
2026-05-12 18:10:30.876 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:10:30.876
2026-05-12 18:10:30.887 | step 2 | route=IT_TicketPost | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-12 18:10:30.887 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=11.14 | totalMs=11.14
2026-05-12 18:10:30.888 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:10:30.888
2026-05-12 18:10:30.904 | step 2 | route=IT_TicketPost | empId=61350 | query=IT_Ticket_Save_SPOC | queryMs=16
2026-05-12 18:10:30.906 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=18.17 | totalMs=18.17
2026-05-12 18:10:30.906 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:10:30.906
2026-05-12 18:10:30.908 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.44
2026-05-12 18:10:30.909 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=2.50 | totalMs=2.50
2026-05-12 18:10:30.909 | step 1 | route=IT_TicketPost | empId=61350 | query called at=18:10:30.909
2026-05-12 18:10:30.911 | step 2 | route=IT_TicketPost | empId=61350 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-12 18:10:30.911 | step 3 | route=IT_TicketPost | empId=61350 | apiMs=1.70 | totalMs=1.70
2026-05-12 18:10:31.296 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:10:31.296
2026-05-12 18:10:31.310 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-05-12 18:10:31.315 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-12 18:10:31.316 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-12 18:10:31.318 | step 2 | route=IT_Ticket | empId=61350 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-12 18:10:31.319 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-12 18:10:31.321 | step 2 | route=IT_Ticket | empId=61350 | query=VMS_Comp_login_proc | queryMs=1.45
2026-05-12 18:10:31.322 | step 3 | route=IT_Ticket | empId=61350 | apiMs=25.20 | totalMs=25.20
2026-05-12 18:10:31.322 | step 1 | route=IT_Ticket | empId=61350 | query called at=18:10:31.322
2026-05-12 18:10:31.324 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-12 18:10:31.325 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-12 18:10:31.327 | step 2 | route=IT_Ticket | empId=61350 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-12 18:10:31.327 | step 3 | route=IT_Ticket | empId=61350 | apiMs=4.93 | totalMs=4.93
2026-05-12 18:16:48.662 | step 1 | route=IT_Ticket | empId=22162 | query called at=18:16:48.662
2026-05-12 18:16:48.673 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-05-12 18:16:48.675 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-05-12 18:16:48.677 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-05-12 18:16:48.679 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-12 18:16:48.680 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-05-12 18:16:48.682 | step 2 | route=IT_Ticket | empId=22162 | query=VMS_Comp_login_proc | queryMs=1.53
2026-05-12 18:16:48.683 | step 3 | route=IT_Ticket | empId=22162 | apiMs=20.71 | totalMs=20.71
2026-05-12 18:16:48.683 | step 1 | route=IT_Ticket | empId=22162 | query called at=18:16:48.683
2026-05-12 18:16:48.685 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=1.36
2026-05-12 18:16:48.687 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-12 18:16:48.688 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-12 18:16:48.689 | step 3 | route=IT_Ticket | empId=22162 | apiMs=5.10 | totalMs=5.10
2026-05-12 18:16:56.816 | step 1 | route=Ticket_Entry_SPOC_Module | empId=22162 | query called at=18:16:56.816
2026-05-12 18:16:57.130 | step 2 | route=Ticket_Entry_SPOC_Module | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=313.78
2026-05-12 18:16:57.131 | step 3 | route=Ticket_Entry_SPOC_Module | empId=22162 | apiMs=315.02 | totalMs=315.02
2026-05-12 18:17:00.114 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=22162 | query called at=18:17:00.114
2026-05-12 18:17:00.128 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=12.54
2026-05-12 18:17:00.131 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=22162 | apiMs=16.36 | totalMs=16.36
2026-05-12 18:17:44.515 | step 1 | route=IT_TicketPost | empId=22162 | query called at=18:17:44.515
2026-05-12 18:17:44.526 | step 2 | route=IT_TicketPost | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-05-12 18:17:44.530 | step 3 | route=IT_TicketPost | empId=22162 | apiMs=14.83 | totalMs=14.83
2026-05-12 18:17:44.533 | step 1 | route=IT_TicketPost | empId=22162 | query called at=18:17:44.533
2026-05-12 18:17:44.604 | step 2 | route=IT_TicketPost | empId=22162 | query=IT_Ticket_Save_SPOC | queryMs=67.5
2026-05-12 18:17:44.606 | step 3 | route=IT_TicketPost | empId=22162 | apiMs=73.24 | totalMs=73.24
2026-05-12 18:17:44.606 | step 1 | route=IT_TicketPost | empId=22162 | query called at=18:17:44.606
2026-05-12 18:17:44.609 | step 2 | route=IT_TicketPost | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-05-12 18:17:44.609 | step 3 | route=IT_TicketPost | empId=22162 | apiMs=2.80 | totalMs=2.80
2026-05-12 18:17:44.610 | step 1 | route=IT_TicketPost | empId=22162 | query called at=18:17:44.610
2026-05-12 18:17:44.611 | step 2 | route=IT_TicketPost | empId=22162 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-12 18:17:44.612 | step 3 | route=IT_TicketPost | empId=22162 | apiMs=1.83 | totalMs=1.83
2026-05-12 18:17:47.578 | step 1 | route=IT_Ticket | empId=22162 | query called at=18:17:47.578
2026-05-12 18:17:47.589 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-05-12 18:17:47.593 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-12 18:17:47.598 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-12 18:17:47.599 | step 2 | route=IT_Ticket | empId=22162 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-12 18:17:47.601 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_it_Ticket_Details | queryMs=1.53
2026-05-12 18:17:47.603 | step 2 | route=IT_Ticket | empId=22162 | query=VMS_Comp_login_proc | queryMs=1.48
2026-05-12 18:17:47.604 | step 3 | route=IT_Ticket | empId=22162 | apiMs=25.53 | totalMs=25.53
2026-05-12 18:17:47.604 | step 1 | route=IT_Ticket | empId=22162 | query called at=18:17:47.604
2026-05-12 18:17:47.606 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-05-12 18:17:47.607 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-12 18:17:47.609 | step 2 | route=IT_Ticket | empId=22162 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-12 18:17:47.609 | step 3 | route=IT_Ticket | empId=22162 | apiMs=4.95 | totalMs=4.95
2026-05-12 18:34:45.812 | step 1 | route=IT_Ticket | empId=64160 | query called at=18:34:45.812
2026-05-12 18:34:45.858 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=45.45
2026-05-12 18:34:45.863 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-12 18:34:45.867 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-12 18:34:45.872 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=2.14
2026-05-12 18:34:45.903 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_it_Ticket_Details | queryMs=30.28
2026-05-12 18:34:45.911 | step 2 | route=IT_Ticket | empId=64160 | query=VMS_Comp_login_proc | queryMs=7.78
2026-05-12 18:34:45.911 | step 3 | route=IT_Ticket | empId=64160 | apiMs=98.97 | totalMs=98.97
2026-05-12 18:34:45.912 | step 1 | route=IT_Ticket | empId=64160 | query called at=18:34:45.912
2026-05-12 18:34:45.934 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=21.89
2026-05-12 18:34:45.937 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=2.07
2026-05-12 18:34:45.939 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=2.2
2026-05-12 18:34:45.940 | step 3 | route=IT_Ticket | empId=64160 | apiMs=27.73 | totalMs=27.73
2026-05-12 18:35:07.481 | step 1 | route=HW_TicketFun | empId= | query called at=18:35:07.481
2026-05-12 18:35:07.492 | step 2 | route=HW_TicketFun | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=10.14
2026-05-12 18:35:07.495 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=13.93 | totalMs=13.93
2026-05-12 18:35:25.994 | step 1 | route=HW_TicketPost | empId=64160 | query called at=18:35:25.994
2026-05-12 18:35:26.022 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=27.26
2026-05-12 18:35:26.022 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=28.41 | totalMs=28.41
2026-05-12 18:35:26.023 | step 1 | route=HW_TicketPost | empId=64160 | query called at=18:35:26.023
2026-05-12 18:35:26.025 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-05-12 18:35:26.025 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=2.55 | totalMs=2.55
2026-05-12 18:35:26.026 | step 1 | route=HW_TicketPost | empId=64160 | query called at=18:35:26.026
2026-05-12 18:35:26.028 | step 2 | route=HW_TicketPost | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-05-12 18:35:26.028 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=2.26 | totalMs=2.26
2026-05-12 18:35:26.029 | step 1 | route=HW_TicketPost | empId=64160 | query called at=18:35:26.029
2026-05-12 18:35:26.089 | step 2 | route=HW_TicketPost | empId=64160 | query=hw_ticket_save_proc_kpi | queryMs=59.64
2026-05-12 18:35:26.101 | step 3 | route=HW_TicketPost | empId=64160 | apiMs=71.97 | totalMs=71.97
2026-05-12 18:35:26.326 | step 1 | route=IT_Ticket | empId=64160 | query called at=18:35:26.326
2026-05-12 18:35:26.337 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=10.36
2026-05-12 18:35:26.339 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-12 18:35:26.340 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-12 18:35:26.342 | step 2 | route=IT_Ticket | empId=64160 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-12 18:35:26.343 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-05-12 18:35:26.345 | step 2 | route=IT_Ticket | empId=64160 | query=VMS_Comp_login_proc | queryMs=1.31
2026-05-12 18:35:26.345 | step 3 | route=IT_Ticket | empId=64160 | apiMs=19.12 | totalMs=19.12
2026-05-12 18:35:26.346 | step 1 | route=IT_Ticket | empId=64160 | query called at=18:35:26.346
2026-05-12 18:35:26.348 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-12 18:35:26.349 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-12 18:35:26.350 | step 2 | route=IT_Ticket | empId=64160 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-12 18:35:26.351 | step 3 | route=IT_Ticket | empId=64160 | apiMs=4.70 | totalMs=4.70
2026-05-12 20:05:35.417 | step 1 | route=IT_Ticket | empId=53606 | query called at=20:05:35.417
2026-05-12 20:05:35.460 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=42.08
2026-05-12 20:05:35.462 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-05-12 20:05:35.464 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-12 20:05:35.465 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-12 20:05:35.492 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=26.87
2026-05-12 20:05:35.498 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=5.6
2026-05-12 20:05:35.499 | step 3 | route=IT_Ticket | empId=53606 | apiMs=81.68 | totalMs=81.68
2026-05-12 20:05:35.500 | step 1 | route=IT_Ticket | empId=53606 | query called at=20:05:35.500
2026-05-12 20:05:35.518 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=18.36
2026-05-12 20:05:35.520 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-12 20:05:35.521 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-12 20:05:35.521 | step 3 | route=IT_Ticket | empId=53606 | apiMs=21.90 | totalMs=21.90
2026-05-12 20:05:41.283 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=20:05:41.283
2026-05-12 20:05:41.549 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=264.9
2026-05-12 20:05:41.549 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=266.06 | totalMs=266.06
2026-05-12 20:05:42.577 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=20:05:42.577
2026-05-12 20:05:42.614 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=36.67
2026-05-12 20:05:42.618 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=40.71 | totalMs=40.71
2026-05-12 20:07:39.426 | step 1 | route=IT_Ticket | empId=53606 | query called at=20:07:39.426
2026-05-12 20:07:39.438 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=11.2
2026-05-12 20:07:39.439 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-12 20:07:39.441 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-12 20:07:39.442 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-12 20:07:39.444 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-05-12 20:07:39.445 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=1.18
2026-05-12 20:07:39.446 | step 3 | route=IT_Ticket | empId=53606 | apiMs=20.02 | totalMs=20.02
2026-05-12 20:07:39.446 | step 1 | route=IT_Ticket | empId=53606 | query called at=20:07:39.446
2026-05-12 20:07:39.448 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-12 20:07:39.450 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-12 20:07:39.451 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-12 20:07:39.451 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.99 | totalMs=4.99
2026-05-12 20:07:44.061 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=20:07:44.061
2026-05-12 20:07:44.331 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=269.75
2026-05-12 20:07:44.335 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=274.14 | totalMs=274.14
2026-05-12 20:07:45.346 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=20:07:45.346
2026-05-12 20:07:45.358 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-05-12 20:07:45.361 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=14.94 | totalMs=14.94
2026-05-12 20:08:06.232 | step 1 | route=IT_TicketPost | empId=53606 | query called at=20:08:06.232
2026-05-12 20:08:06.242 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.16
2026-05-12 20:08:06.246 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=14.42 | totalMs=14.42
2026-05-12 20:08:06.249 | step 1 | route=IT_TicketPost | empId=53606 | query called at=20:08:06.249
2026-05-12 20:08:06.463 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=210.84
2026-05-12 20:08:06.473 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=223.53 | totalMs=223.53
2026-05-12 20:08:06.473 | step 1 | route=IT_TicketPost | empId=53606 | query called at=20:08:06.473
2026-05-12 20:08:06.498 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.1
2026-05-12 20:08:06.498 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=25.17 | totalMs=25.17
2026-05-12 20:08:09.480 | step 1 | route=IT_Ticket | empId=53606 | query called at=20:08:09.480
2026-05-12 20:08:09.491 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-05-12 20:08:09.496 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-05-12 20:08:09.500 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-12 20:08:09.504 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-12 20:08:09.506 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-12 20:08:09.508 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-12 20:08:09.508 | step 3 | route=IT_Ticket | empId=53606 | apiMs=28.08 | totalMs=28.08
2026-05-12 20:08:09.509 | step 1 | route=IT_Ticket | empId=53606 | query called at=20:08:09.509
2026-05-12 20:08:09.510 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-12 20:08:09.512 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-12 20:08:09.513 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-12 20:08:09.513 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.79 | totalMs=4.79
2026-05-12 20:08:24.360 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=20:08:24.360
2026-05-12 20:08:24.629 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=268.3
2026-05-12 20:08:24.629 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=269.82 | totalMs=269.82
2026-05-12 20:08:25.662 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=20:08:25.662
2026-05-12 20:08:25.674 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=11.17
2026-05-12 20:08:25.677 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=15.05 | totalMs=15.05
2026-05-12 20:08:46.937 | step 1 | route=IT_TicketPost | empId=53606 | query called at=20:08:46.937
2026-05-12 20:08:46.948 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-05-12 20:08:46.952 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=14.37 | totalMs=14.37
2026-05-12 20:08:46.955 | step 1 | route=IT_TicketPost | empId=53606 | query called at=20:08:46.955
2026-05-12 20:08:47.000 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=42
2026-05-12 20:08:47.002 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=46.82 | totalMs=46.82
2026-05-12 20:08:47.002 | step 1 | route=IT_TicketPost | empId=53606 | query called at=20:08:47.002
2026-05-12 20:08:47.004 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.21
2026-05-12 20:08:47.004 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=2.38 | totalMs=2.38
2026-05-12 20:08:48.683 | step 1 | route=IT_Ticket | empId=53606 | query called at=20:08:48.683
2026-05-12 20:08:48.698 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=14.1
2026-05-12 20:08:48.700 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-12 20:08:48.701 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-12 20:08:48.702 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-12 20:08:48.704 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-05-12 20:08:48.705 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=1.28
2026-05-12 20:08:48.706 | step 3 | route=IT_Ticket | empId=53606 | apiMs=22.91 | totalMs=22.91
2026-05-12 20:08:48.706 | step 1 | route=IT_Ticket | empId=53606 | query called at=20:08:48.706
2026-05-12 20:08:48.708 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-12 20:08:48.709 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-12 20:08:48.711 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-12 20:08:48.711 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.79 | totalMs=4.79
2026-05-13 09:13:08.090 | step 1 | route=IT_Ticket_Report | empId=60917 | query called at=09:13:08.090
2026-05-13 09:13:08.410 | step 2 | route=IT_Ticket_Report | empId=60917 | query=kpi_it_ticket_report_page_proc | queryMs=319.13
2026-05-13 09:13:08.413 | step 3 | route=IT_Ticket_Report | empId=60917 | apiMs=323.22 | totalMs=323.22
2026-05-13 09:13:08.906 | step 4 | route=pageRenderd | empId=60917 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:13:08.906
2026-05-13 09:16:46.988 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:16:46.988
2026-05-13 09:16:47.031 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=43.1
2026-05-13 09:16:47.036 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-05-13 09:16:47.041 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-13 09:16:47.059 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=15.25
2026-05-13 09:16:47.132 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=72.84
2026-05-13 09:16:47.139 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=6.61
2026-05-13 09:16:47.139 | step 3 | route=IT_Ticket | empId=60917 | apiMs=151.64 | totalMs=151.64
2026-05-13 09:16:47.140 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:16:47.140
2026-05-13 09:16:47.159 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=19.11
2026-05-13 09:16:47.172 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=11.95
2026-05-13 09:16:47.173 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-13 09:16:47.174 | step 3 | route=IT_Ticket | empId=60917 | apiMs=33.66 | totalMs=33.66
2026-05-13 09:17:38.956 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=09:17:38.956
2026-05-13 09:17:39.098 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=141.25
2026-05-13 09:17:39.101 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=145.06 | totalMs=145.06
2026-05-13 09:18:02.152 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=09:18:02.152
2026-05-13 09:18:02.209 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=56.1
2026-05-13 09:18:02.209 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=57.26 | totalMs=57.26
2026-05-13 09:21:21.574 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:21:21.574
2026-05-13 09:21:21.585 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-05-13 09:21:21.587 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-13 09:21:21.588 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-13 09:21:21.590 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-13 09:21:21.592 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-05-13 09:21:21.599 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=6.65
2026-05-13 09:21:21.599 | step 3 | route=IT_Ticket | empId=57185 | apiMs=24.89 | totalMs=24.89
2026-05-13 09:21:21.600 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:21:21.600
2026-05-13 09:21:21.601 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-13 09:21:21.603 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-13 09:21:21.604 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-13 09:21:21.605 | step 3 | route=IT_Ticket | empId=57185 | apiMs=5.02 | totalMs=5.02
2026-05-13 09:21:27.494 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=09:21:27.494
2026-05-13 09:21:27.826 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=328.74
2026-05-13 09:21:27.829 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=335.52 | totalMs=335.52
2026-05-13 09:21:30.801 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=09:21:30.801
2026-05-13 09:21:30.845 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=41.69
2026-05-13 09:21:30.848 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=47.83 | totalMs=47.83
2026-05-13 09:21:50.314 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:21:50.314
2026-05-13 09:21:50.325 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-05-13 09:21:50.325 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=11.28 | totalMs=11.28
2026-05-13 09:21:50.326 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:21:50.326
2026-05-13 09:21:50.396 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=70.24
2026-05-13 09:21:50.399 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=72.96 | totalMs=72.96
2026-05-13 09:21:50.399 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:21:50.399
2026-05-13 09:21:50.401 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-05-13 09:21:50.402 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.69 | totalMs=2.69
2026-05-13 09:21:50.402 | step 1 | route=IT_TicketPost | empId=60917 | query called at=09:21:50.402
2026-05-13 09:21:50.404 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-05-13 09:21:50.404 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.94 | totalMs=1.94
2026-05-13 09:21:52.525 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:21:52.525
2026-05-13 09:21:52.542 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=16.28
2026-05-13 09:21:52.550 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=5.62
2026-05-13 09:21:52.563 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=8.47
2026-05-13 09:21:52.572 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=8.2
2026-05-13 09:21:52.580 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=8.39
2026-05-13 09:21:52.589 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=8.59
2026-05-13 09:21:52.590 | step 3 | route=IT_Ticket | empId=60917 | apiMs=64.90 | totalMs=64.90
2026-05-13 09:21:52.591 | step 1 | route=IT_Ticket | empId=60917 | query called at=09:21:52.591
2026-05-13 09:21:52.598 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=7.23
2026-05-13 09:21:52.607 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-05-13 09:21:52.615 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-05-13 09:21:52.616 | step 3 | route=IT_Ticket | empId=60917 | apiMs=25.19 | totalMs=25.19
2026-05-13 09:22:14.768 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:22:14.768
2026-05-13 09:22:14.786 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=17.16
2026-05-13 09:22:14.789 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=21.32 | totalMs=21.32
2026-05-13 09:22:14.792 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:22:14.792
2026-05-13 09:22:14.840 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=44.78
2026-05-13 09:22:14.894 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=101.51 | totalMs=101.51
2026-05-13 09:22:14.894 | step 1 | route=IT_TicketPost | empId=57185 | query called at=09:22:14.894
2026-05-13 09:22:14.903 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.23
2026-05-13 09:22:14.903 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=9.01 | totalMs=9.01
2026-05-13 09:22:15.390 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:22:15.390
2026-05-13 09:22:15.407 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=16.89
2026-05-13 09:22:15.416 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=7.76
2026-05-13 09:22:15.424 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-05-13 09:22:15.432 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-05-13 09:22:15.441 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=8.09
2026-05-13 09:22:15.450 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=8.68
2026-05-13 09:22:15.450 | step 3 | route=IT_Ticket | empId=57185 | apiMs=60.48 | totalMs=60.48
2026-05-13 09:22:15.451 | step 1 | route=IT_Ticket | empId=57185 | query called at=09:22:15.451
2026-05-13 09:22:15.459 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=7.42
2026-05-13 09:22:15.467 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=8.02
2026-05-13 09:22:15.477 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=8.85
2026-05-13 09:22:15.477 | step 3 | route=IT_Ticket | empId=57185 | apiMs=26.32 | totalMs=26.32
2026-05-13 09:23:04.108 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:23:04.108
2026-05-13 09:23:04.182 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=73.34
2026-05-13 09:23:04.182 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=74.53 | totalMs=74.53
2026-05-13 09:23:05.004 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:23:05.004
2026-05-13 09:23:08.855 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:23:08.855
2026-05-13 09:23:08.890 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=34.76
2026-05-13 09:23:08.897 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=41.67 | totalMs=41.67
2026-05-13 09:23:08.900 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=09:23:08.900
2026-05-13 09:23:08.904 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-05-13 09:23:08.906 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-13 09:23:08.907 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-05-13 09:23:08.907 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=7.48 | totalMs=7.48
2026-05-13 09:23:09.167 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=09:23:09.167
2026-05-13 09:23:09.192 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=24.45
2026-05-13 09:23:09.193 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=25.55 | totalMs=25.55
2026-05-13 09:23:10.203 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:23:10.203
2026-05-13 09:25:37.409 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:25:37.409
2026-05-13 09:25:37.447 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=37.14
2026-05-13 09:25:37.449 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-13 09:25:37.451 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-13 09:25:37.452 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-13 09:25:37.453 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-05-13 09:25:37.459 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=5.04
2026-05-13 09:25:37.459 | step 3 | route=IT_Ticket | empId=12993 | apiMs=49.84 | totalMs=49.84
2026-05-13 09:25:37.460 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:25:37.460
2026-05-13 09:25:37.475 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=14.65
2026-05-13 09:25:37.476 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-13 09:25:37.478 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-13 09:25:37.478 | step 3 | route=IT_Ticket | empId=12993 | apiMs=18.22 | totalMs=18.22
2026-05-13 09:25:41.984 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=09:25:41.984
2026-05-13 09:25:42.169 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=184.97
2026-05-13 09:25:42.173 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=189.18 | totalMs=189.18
2026-05-13 09:25:47.706 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=09:25:47.706
2026-05-13 09:25:47.763 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=56.27
2026-05-13 09:25:47.767 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=60.69 | totalMs=60.69
2026-05-13 09:26:40.701 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:26:40.701
2026-05-13 09:26:40.712 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.5
2026-05-13 09:26:40.715 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=14.52 | totalMs=14.52
2026-05-13 09:26:40.718 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:26:40.718
2026-05-13 09:26:40.781 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=60.17
2026-05-13 09:26:40.783 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=64.92 | totalMs=64.92
2026-05-13 09:26:40.783 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:26:40.783
2026-05-13 09:26:40.786 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-05-13 09:26:40.786 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.65 | totalMs=2.65
2026-05-13 09:26:40.787 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:26:40.787
2026-05-13 09:26:40.788 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-13 09:26:40.789 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.08 | totalMs=2.08
2026-05-13 09:26:43.957 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:26:43.957
2026-05-13 09:26:43.968 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-05-13 09:26:43.969 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-13 09:26:43.971 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-13 09:26:43.972 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-13 09:26:43.974 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-05-13 09:26:43.976 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=1.63
2026-05-13 09:26:43.976 | step 3 | route=IT_Ticket | empId=12993 | apiMs=19.18 | totalMs=19.18
2026-05-13 09:26:43.977 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:26:43.977
2026-05-13 09:26:43.978 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-13 09:26:43.980 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-13 09:26:43.981 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-13 09:26:43.982 | step 3 | route=IT_Ticket | empId=12993 | apiMs=4.91 | totalMs=4.91
2026-05-13 09:28:08.316 | step 1 | route=IT_Ticket | empId=21248 | query called at=09:28:08.316
2026-05-13 09:28:08.327 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.75
2026-05-13 09:28:08.332 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-13 09:28:08.336 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-13 09:28:08.340 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-13 09:28:08.342 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-13 09:28:08.343 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=1.37
2026-05-13 09:28:08.344 | step 3 | route=IT_Ticket | empId=21248 | apiMs=27.96 | totalMs=27.96
2026-05-13 09:28:08.344 | step 1 | route=IT_Ticket | empId=21248 | query called at=09:28:08.344
2026-05-13 09:28:08.346 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-13 09:28:08.348 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-13 09:28:08.349 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-13 09:28:08.350 | step 3 | route=IT_Ticket | empId=21248 | apiMs=5.02 | totalMs=5.02
2026-05-13 09:28:15.663 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=09:28:15.663
2026-05-13 09:28:15.975 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=310.86
2026-05-13 09:28:15.975 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=312.01 | totalMs=312.01
2026-05-13 09:28:51.894 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=09:28:51.894
2026-05-13 09:28:51.906 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.62
2026-05-13 09:28:51.909 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=15.61 | totalMs=15.61
2026-05-13 09:30:22.793 | step 1 | route=IT_TicketPost | empId=21248 | query called at=09:30:22.793
2026-05-13 09:30:22.805 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-05-13 09:30:22.808 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.24 | totalMs=14.24
2026-05-13 09:30:22.811 | step 1 | route=IT_TicketPost | empId=21248 | query called at=09:30:22.811
2026-05-13 09:30:23.839 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=1025.67
2026-05-13 09:30:23.933 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=1,122.56 | totalMs=1,122.56
2026-05-13 09:30:23.934 | step 1 | route=IT_TicketPost | empId=21248 | query called at=09:30:23.934
2026-05-13 09:30:23.936 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-05-13 09:30:23.937 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=2.94 | totalMs=2.94
2026-05-13 09:30:25.823 | step 1 | route=IT_Ticket | empId=21248 | query called at=09:30:25.823
2026-05-13 09:30:25.833 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-05-13 09:30:25.835 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-13 09:30:25.837 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-13 09:30:25.838 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-13 09:30:25.840 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.32
2026-05-13 09:30:25.842 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=1.48
2026-05-13 09:30:25.842 | step 3 | route=IT_Ticket | empId=21248 | apiMs=19.04 | totalMs=19.04
2026-05-13 09:30:25.843 | step 1 | route=IT_Ticket | empId=21248 | query called at=09:30:25.843
2026-05-13 09:30:25.845 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-13 09:30:25.846 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-13 09:30:25.847 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-13 09:30:25.848 | step 3 | route=IT_Ticket | empId=21248 | apiMs=5.12 | totalMs=5.12
2026-05-13 09:44:02.480 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=09:44:02.480
2026-05-13 09:44:02.603 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=122.32
2026-05-13 09:44:02.607 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=126.59 | totalMs=126.59
2026-05-13 09:44:03.576 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:44:03.576
2026-05-13 09:44:09.191 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=09:44:09.191
2026-05-13 09:44:09.232 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=40.08
2026-05-13 09:44:09.267 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=27.73
2026-05-13 09:44:09.271 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=79.84 | totalMs=79.84
2026-05-13 09:44:09.274 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=09:44:09.274
2026-05-13 09:44:09.288 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=13.4
2026-05-13 09:44:09.289 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.68
2026-05-13 09:44:09.290 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.62
2026-05-13 09:44:09.290 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=16.50 | totalMs=16.50
2026-05-13 09:44:12.017 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=09:44:12.017
2026-05-13 09:44:12.019 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-13 09:44:12.024 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-13 09:44:12.028 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.16
2026-05-13 09:44:12.031 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=13.17 | totalMs=13.17
2026-05-13 09:44:13.471 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=09:44:13.471
2026-05-13 09:44:13.492 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=20
2026-05-13 09:44:13.492 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=21.18 | totalMs=21.18
2026-05-13 09:44:14.274 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:44:14.274
2026-05-13 09:46:59.493 | step 1 | route=IT_Ticket_Report | empId=12494 | query called at=09:46:59.493
2026-05-13 09:46:59.726 | step 2 | route=IT_Ticket_Report | empId=12494 | query=kpi_it_ticket_report_page_proc | queryMs=232.05
2026-05-13 09:46:59.726 | step 3 | route=IT_Ticket_Report | empId=12494 | apiMs=233.48 | totalMs=233.48
2026-05-13 09:47:02.298 | step 4 | route=pageRenderd | empId=12494 | Page=TICKET ENTRY REPORT | page fully loaded at : 09:47:02.298
2026-05-13 09:49:50.440 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:49:50.440
2026-05-13 09:49:50.462 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=20.87
2026-05-13 09:49:50.462 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=22.01 | totalMs=22.01
2026-05-13 09:49:50.883 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:49:50.883
2026-05-13 09:49:57.005 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=09:49:57.005
2026-05-13 09:49:57.027 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=IT_Ticket_Update_SPOC | queryMs=21.35
2026-05-13 09:49:57.032 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=27.24 | totalMs=27.24
2026-05-13 09:49:57.035 | step 1 | route=SPOC_Entry_Save | empId=68488 | query called at=09:49:57.035
2026-05-13 09:49:57.040 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-05-13 09:49:57.041 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-05-13 09:49:57.042 | step 2 | route=SPOC_Entry_Save | empId=68488 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-05-13 09:49:57.043 | step 3 | route=SPOC_Entry_Save | empId=68488 | apiMs=7.43 | totalMs=7.43
2026-05-13 09:50:00.464 | step 1 | route=Ticket_SPOC_Approve | empId=68488 | query called at=09:50:00.464
2026-05-13 09:50:00.482 | step 2 | route=Ticket_SPOC_Approve | empId=68488 | query=IT_TIcket_SPOCApp_Report | queryMs=17.91
2026-05-13 09:50:00.483 | step 3 | route=Ticket_SPOC_Approve | empId=68488 | apiMs=18.97 | totalMs=18.97
2026-05-13 09:50:00.824 | step 4 | route=pageRenderd | empId=68488 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:50:00.824
2026-05-13 10:11:41.573 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:11:41.573
2026-05-13 10:11:41.601 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=27.2
2026-05-13 10:11:41.602 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-13 10:11:41.603 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.72
2026-05-13 10:11:41.604 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-13 10:11:41.640 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=34.93
2026-05-13 10:11:41.644 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=4.07
2026-05-13 10:11:41.645 | step 3 | route=IT_Ticket | empId=55868 | apiMs=71.74 | totalMs=71.74
2026-05-13 10:11:41.645 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:11:41.645
2026-05-13 10:11:41.657 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=10.71
2026-05-13 10:11:41.658 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.73
2026-05-13 10:11:41.659 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-13 10:11:41.659 | step 3 | route=IT_Ticket | empId=55868 | apiMs=13.92 | totalMs=13.92
2026-05-13 10:11:54.727 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=10:11:54.727
2026-05-13 10:11:54.820 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=93.17
2026-05-13 10:11:54.824 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=97.27 | totalMs=97.27
2026-05-13 10:11:56.879 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=10:11:56.879
2026-05-13 10:11:56.927 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=46.82
2026-05-13 10:11:56.930 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=50.94 | totalMs=50.94
2026-05-13 10:13:20.079 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:13:20.079
2026-05-13 10:13:20.091 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.9
2026-05-13 10:13:20.094 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=14.67 | totalMs=14.67
2026-05-13 10:13:20.097 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:13:20.097
2026-05-13 10:13:20.130 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=29.97
2026-05-13 10:13:20.144 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=46.95 | totalMs=46.95
2026-05-13 10:13:20.144 | step 1 | route=IT_TicketPost | empId=55868 | query called at=10:13:20.144
2026-05-13 10:13:20.149 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.88
2026-05-13 10:13:20.149 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=4.92 | totalMs=4.92
2026-05-13 10:13:21.338 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:13:21.338
2026-05-13 10:13:21.350 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.95
2026-05-13 10:13:21.351 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-13 10:13:21.353 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-13 10:13:21.355 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-13 10:13:21.356 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-05-13 10:13:21.364 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=6.74
2026-05-13 10:13:21.364 | step 3 | route=IT_Ticket | empId=55868 | apiMs=25.78 | totalMs=25.78
2026-05-13 10:13:21.365 | step 1 | route=IT_Ticket | empId=55868 | query called at=10:13:21.365
2026-05-13 10:13:21.366 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.26
2026-05-13 10:13:21.368 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-13 10:13:21.374 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=6.14
2026-05-13 10:13:21.375 | step 3 | route=IT_Ticket | empId=55868 | apiMs=9.99 | totalMs=9.99
2026-05-13 10:19:41.902 | step 1 | route=IT_Ticket | empId=40895 | query called at=10:19:41.902
2026-05-13 10:19:41.933 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=30.61
2026-05-13 10:19:41.937 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-13 10:19:41.942 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-13 10:19:41.945 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-05-13 10:19:41.968 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_it_Ticket_Details | queryMs=22.18
2026-05-13 10:19:41.974 | step 2 | route=IT_Ticket | empId=40895 | query=VMS_Comp_login_proc | queryMs=6.08
2026-05-13 10:19:41.975 | step 3 | route=IT_Ticket | empId=40895 | apiMs=73.04 | totalMs=73.04
2026-05-13 10:19:41.976 | step 1 | route=IT_Ticket | empId=40895 | query called at=10:19:41.976
2026-05-13 10:19:41.992 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=15.58
2026-05-13 10:19:41.993 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-13 10:19:41.994 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-05-13 10:19:41.994 | step 3 | route=IT_Ticket | empId=40895 | apiMs=18.81 | totalMs=18.81
2026-05-13 10:20:53.620 | step 1 | route=HW_TicketFun | empId= | query called at=10:20:53.620
2026-05-13 10:20:53.630 | step 2 | route=HW_TicketFun | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=9.9
2026-05-13 10:20:53.631 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.19 | totalMs=11.19
2026-05-13 10:23:19.790 | step 1 | route=HW_TicketPost | empId=40895 | query called at=10:23:19.790
2026-05-13 10:23:19.852 | step 2 | route=HW_TicketPost | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=61.71
2026-05-13 10:23:19.856 | step 3 | route=HW_TicketPost | empId=40895 | apiMs=65.72 | totalMs=65.72
2026-05-13 10:23:19.859 | step 1 | route=HW_TicketPost | empId=40895 | query called at=10:23:19.859
2026-05-13 10:23:19.887 | step 2 | route=HW_TicketPost | empId=40895 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.12
2026-05-13 10:23:19.887 | step 3 | route=HW_TicketPost | empId=40895 | apiMs=28.53 | totalMs=28.53
2026-05-13 10:23:19.888 | step 1 | route=HW_TicketPost | empId=40895 | query called at=10:23:19.888
2026-05-13 10:23:19.890 | step 2 | route=HW_TicketPost | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=1.46
2026-05-13 10:23:19.890 | step 3 | route=HW_TicketPost | empId=40895 | apiMs=2.26 | totalMs=2.26
2026-05-13 10:23:19.891 | step 1 | route=HW_TicketPost | empId=40895 | query called at=10:23:19.891
2026-05-13 10:23:19.931 | step 2 | route=HW_TicketPost | empId=40895 | query=hw_ticket_save_proc_kpi | queryMs=39.65
2026-05-13 10:23:19.933 | step 3 | route=HW_TicketPost | empId=40895 | apiMs=42.48 | totalMs=42.48
2026-05-13 10:23:20.161 | step 1 | route=IT_Ticket | empId=40895 | query called at=10:23:20.161
2026-05-13 10:23:20.172 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=10.26
2026-05-13 10:23:20.174 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-13 10:23:20.175 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-13 10:23:20.176 | step 2 | route=IT_Ticket | empId=40895 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-13 10:23:20.205 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_it_Ticket_Details | queryMs=28.1
2026-05-13 10:23:20.212 | step 2 | route=IT_Ticket | empId=40895 | query=VMS_Comp_login_proc | queryMs=6.8
2026-05-13 10:23:20.212 | step 3 | route=IT_Ticket | empId=40895 | apiMs=51.51 | totalMs=51.51
2026-05-13 10:23:20.213 | step 1 | route=IT_Ticket | empId=40895 | query called at=10:23:20.213
2026-05-13 10:23:20.215 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-13 10:23:20.216 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-13 10:23:20.217 | step 2 | route=IT_Ticket | empId=40895 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-13 10:23:20.218 | step 3 | route=IT_Ticket | empId=40895 | apiMs=4.76 | totalMs=4.76
2026-05-13 10:32:30.498 | step 1 | route=IT_Ticket | empId=43397 | query called at=10:32:30.498
2026-05-13 10:32:30.544 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=45.22
2026-05-13 10:32:30.549 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-05-13 10:32:30.553 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-13 10:32:30.557 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-13 10:32:30.588 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_it_Ticket_Details | queryMs=30.86
2026-05-13 10:32:30.595 | step 2 | route=IT_Ticket | empId=43397 | query=VMS_Comp_login_proc | queryMs=5.69
2026-05-13 10:32:30.595 | step 3 | route=IT_Ticket | empId=43397 | apiMs=96.94 | totalMs=96.94
2026-05-13 10:32:30.596 | step 1 | route=IT_Ticket | empId=43397 | query called at=10:32:30.596
2026-05-13 10:32:30.616 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=20.16
2026-05-13 10:32:30.618 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-13 10:32:30.619 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-13 10:32:30.620 | step 3 | route=IT_Ticket | empId=43397 | apiMs=23.93 | totalMs=23.93
2026-05-13 10:32:43.640 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43397 | query called at=10:32:43.640
2026-05-13 10:32:44.093 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=452.52
2026-05-13 10:32:44.094 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43397 | apiMs=453.55 | totalMs=453.55
2026-05-13 10:32:50.565 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43397 | query called at=10:32:50.565
2026-05-13 10:32:51.276 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=710.91
2026-05-13 10:32:51.277 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43397 | apiMs=712.05 | totalMs=712.05
2026-05-13 10:34:01.216 | step 1 | route=IT_TicketPost | empId=43397 | query called at=10:34:01.216
2026-05-13 10:34:01.290 | step 2 | route=IT_TicketPost | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=73.05
2026-05-13 10:34:01.294 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=77.19 | totalMs=77.19
2026-05-13 10:34:01.297 | step 1 | route=IT_TicketPost | empId=43397 | query called at=10:34:01.297
2026-05-13 10:34:01.942 | step 2 | route=IT_TicketPost | empId=43397 | query=IT_Ticket_Save_SPOC | queryMs=642.56
2026-05-13 10:34:02.280 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=983.33 | totalMs=983.33
2026-05-13 10:34:02.284 | step 1 | route=IT_TicketPost | empId=43397 | query called at=10:34:02.284
2026-05-13 10:34:02.288 | step 2 | route=IT_TicketPost | empId=43397 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.81
2026-05-13 10:34:02.291 | step 3 | route=IT_TicketPost | empId=43397 | apiMs=7.67 | totalMs=7.67
2026-05-13 10:34:02.525 | step 1 | route=IT_Ticket | empId=43397 | query called at=10:34:02.525
2026-05-13 10:34:02.535 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=10.09
2026-05-13 10:34:02.537 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-13 10:34:02.539 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-13 10:34:02.540 | step 2 | route=IT_Ticket | empId=43397 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-13 10:34:02.542 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-05-13 10:34:02.548 | step 2 | route=IT_Ticket | empId=43397 | query=VMS_Comp_login_proc | queryMs=5.87
2026-05-13 10:34:02.548 | step 3 | route=IT_Ticket | empId=43397 | apiMs=23.51 | totalMs=23.51
2026-05-13 10:34:02.549 | step 1 | route=IT_Ticket | empId=43397 | query called at=10:34:02.549
2026-05-13 10:34:02.551 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-13 10:34:02.552 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-13 10:34:02.553 | step 2 | route=IT_Ticket | empId=43397 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-13 10:34:02.554 | step 3 | route=IT_Ticket | empId=43397 | apiMs=4.55 | totalMs=4.55
2026-05-13 10:43:21.912 | step 1 | route=IT_Ticket | empId=60384 | query called at=10:43:21.912
2026-05-13 10:43:21.956 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=42.49
2026-05-13 10:43:21.957 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-05-13 10:43:21.959 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-13 10:43:21.960 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-13 10:43:21.988 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_it_Ticket_Details | queryMs=27.28
2026-05-13 10:43:21.994 | step 2 | route=IT_Ticket | empId=60384 | query=VMS_Comp_login_proc | queryMs=5.68
2026-05-13 10:43:21.995 | step 3 | route=IT_Ticket | empId=60384 | apiMs=82.38 | totalMs=82.38
2026-05-13 10:43:21.995 | step 1 | route=IT_Ticket | empId=60384 | query called at=10:43:21.995
2026-05-13 10:43:22.015 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=19.21
2026-05-13 10:43:22.017 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-13 10:43:22.018 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-13 10:43:22.018 | step 3 | route=IT_Ticket | empId=60384 | apiMs=22.89 | totalMs=22.89
2026-05-13 10:43:49.325 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60384 | query called at=10:43:49.325
2026-05-13 10:43:49.466 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=141.15
2026-05-13 10:43:49.470 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60384 | apiMs=144.87 | totalMs=144.87
2026-05-13 10:43:52.959 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60384 | query called at=10:43:52.959
2026-05-13 10:43:53.124 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=163.93
2026-05-13 10:43:53.127 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60384 | apiMs=167.91 | totalMs=167.91
2026-05-13 10:44:09.122 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60384 | query called at=10:44:09.122
2026-05-13 10:44:09.268 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=145.73
2026-05-13 10:44:09.272 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60384 | apiMs=149.78 | totalMs=149.78
2026-05-13 10:44:14.128 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60384 | query called at=10:44:14.128
2026-05-13 10:44:14.140 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=11.5
2026-05-13 10:44:14.144 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60384 | apiMs=15.74 | totalMs=15.74
2026-05-13 10:45:22.077 | step 1 | route=IT_TicketPost | empId=60384 | query called at=10:45:22.077
2026-05-13 10:45:22.089 | step 2 | route=IT_TicketPost | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=10.65
2026-05-13 10:45:22.092 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=14.65 | totalMs=14.65
2026-05-13 10:45:22.095 | step 1 | route=IT_TicketPost | empId=60384 | query called at=10:45:22.095
2026-05-13 10:45:22.171 | step 2 | route=IT_TicketPost | empId=60384 | query=IT_Ticket_Save_SPOC | queryMs=73.48
2026-05-13 10:45:22.174 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=78.74 | totalMs=78.74
2026-05-13 10:45:22.174 | step 1 | route=IT_TicketPost | empId=60384 | query called at=10:45:22.174
2026-05-13 10:45:22.190 | step 2 | route=IT_TicketPost | empId=60384 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.59
2026-05-13 10:45:22.191 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=16.77 | totalMs=16.77
2026-05-13 10:45:22.192 | step 1 | route=IT_TicketPost | empId=60384 | query called at=10:45:22.192
2026-05-13 10:45:22.193 | step 2 | route=IT_TicketPost | empId=60384 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-05-13 10:45:22.193 | step 3 | route=IT_TicketPost | empId=60384 | apiMs=1.65 | totalMs=1.65
2026-05-13 10:45:24.220 | step 1 | route=IT_Ticket | empId=60384 | query called at=10:45:24.220
2026-05-13 10:45:24.231 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=9.95
2026-05-13 10:45:24.236 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-13 10:45:24.240 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-13 10:45:24.241 | step 2 | route=IT_Ticket | empId=60384 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-13 10:45:24.243 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-13 10:45:24.249 | step 2 | route=IT_Ticket | empId=60384 | query=VMS_Comp_login_proc | queryMs=6.13
2026-05-13 10:45:24.250 | step 3 | route=IT_Ticket | empId=60384 | apiMs=29.25 | totalMs=29.25
2026-05-13 10:45:24.250 | step 1 | route=IT_Ticket | empId=60384 | query called at=10:45:24.250
2026-05-13 10:45:24.252 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1.43
2026-05-13 10:45:24.254 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-13 10:45:24.255 | step 2 | route=IT_Ticket | empId=60384 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-13 10:45:24.255 | step 3 | route=IT_Ticket | empId=60384 | apiMs=4.92 | totalMs=4.92
2026-05-13 10:49:25.229 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:49:25.229
2026-05-13 10:49:25.305 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=74.58
2026-05-13 10:49:25.307 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-05-13 10:49:25.308 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-13 10:49:25.310 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-13 10:49:25.338 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=27.9
2026-05-13 10:49:25.344 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=5.81
2026-05-13 10:49:25.345 | step 3 | route=IT_Ticket | empId=51415 | apiMs=115.14 | totalMs=115.14
2026-05-13 10:49:25.345 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:49:25.345
2026-05-13 10:49:25.365 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=19.36
2026-05-13 10:49:25.366 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-13 10:49:25.368 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-13 10:49:25.368 | step 3 | route=IT_Ticket | empId=51415 | apiMs=23.00 | totalMs=23.00
2026-05-13 10:49:32.262 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:49:32.262
2026-05-13 10:49:32.667 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=404.76
2026-05-13 10:49:32.670 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=408.81 | totalMs=408.81
2026-05-13 10:49:33.426 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:49:33.426
2026-05-13 10:49:33.482 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.41
2026-05-13 10:49:33.485 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.96 | totalMs=58.96
2026-05-13 10:49:35.493 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:49:35.493
2026-05-13 10:49:35.547 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=53.4
2026-05-13 10:49:35.548 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=54.58 | totalMs=54.58
2026-05-13 10:49:56.110 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:49:56.110
2026-05-13 10:49:56.121 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.38
2026-05-13 10:49:56.124 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.35 | totalMs=14.35
2026-05-13 10:49:56.127 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:49:56.127
2026-05-13 10:49:56.156 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=26.14
2026-05-13 10:49:56.158 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=31.11 | totalMs=31.11
2026-05-13 10:49:56.158 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:49:56.158
2026-05-13 10:49:56.161 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-05-13 10:49:56.161 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.94 | totalMs=2.94
2026-05-13 10:49:56.162 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:49:56.162
2026-05-13 10:49:56.164 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.11
2026-05-13 10:49:56.164 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.89 | totalMs=1.89
2026-05-13 10:49:58.599 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:49:58.599
2026-05-13 10:49:58.609 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-05-13 10:49:58.613 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-13 10:49:58.617 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-13 10:49:58.618 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-13 10:49:58.619 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.01
2026-05-13 10:49:58.621 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.18
2026-05-13 10:49:58.621 | step 3 | route=IT_Ticket | empId=51415 | apiMs=22.94 | totalMs=22.94
2026-05-13 10:49:58.622 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:49:58.622
2026-05-13 10:49:58.624 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-13 10:49:58.625 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-13 10:49:58.626 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-13 10:49:58.627 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.66 | totalMs=4.66
2026-05-13 10:50:10.681 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:50:10.681
2026-05-13 10:50:10.741 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=58.59
2026-05-13 10:50:10.744 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=62.47 | totalMs=62.47
2026-05-13 10:50:12.239 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:50:12.239
2026-05-13 10:50:12.278 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=37.68
2026-05-13 10:50:12.281 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=41.51 | totalMs=41.51
2026-05-13 10:50:24.486 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:50:24.486
2026-05-13 10:50:24.497 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-05-13 10:50:24.500 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.16 | totalMs=14.16
2026-05-13 10:50:24.503 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:50:24.503
2026-05-13 10:50:24.520 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=14.36
2026-05-13 10:50:24.522 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=19.37 | totalMs=19.37
2026-05-13 10:50:24.523 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:50:24.523
2026-05-13 10:50:24.525 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.42
2026-05-13 10:50:24.525 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.38 | totalMs=2.38
2026-05-13 10:50:24.526 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:50:24.526
2026-05-13 10:50:24.527 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-13 10:50:24.528 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.93 | totalMs=1.93
2026-05-13 10:50:26.353 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:50:26.353
2026-05-13 10:50:26.364 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-05-13 10:50:26.366 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-13 10:50:26.367 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-13 10:50:26.369 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-13 10:50:26.370 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-05-13 10:50:26.373 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=2.86
2026-05-13 10:50:26.374 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.33 | totalMs=20.33
2026-05-13 10:50:26.374 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:50:26.374
2026-05-13 10:50:26.376 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.62
2026-05-13 10:50:26.378 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-13 10:50:26.379 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-13 10:50:26.379 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.98 | totalMs=4.98
2026-05-13 10:50:53.955 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:50:53.955
2026-05-13 10:50:53.991 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=35.97
2026-05-13 10:50:53.994 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=39.53 | totalMs=39.53
2026-05-13 10:50:56.575 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:50:56.575
2026-05-13 10:50:56.587 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-05-13 10:50:56.590 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.69 | totalMs=14.69
2026-05-13 10:51:05.367 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:51:05.367
2026-05-13 10:51:05.376 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.09
2026-05-13 10:51:05.379 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=12.49 | totalMs=12.49
2026-05-13 10:51:05.382 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:51:05.382
2026-05-13 10:51:05.408 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=23.3
2026-05-13 10:51:05.419 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=36.33 | totalMs=36.33
2026-05-13 10:51:05.419 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:51:05.419
2026-05-13 10:51:05.421 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.53
2026-05-13 10:51:05.421 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.28 | totalMs=2.28
2026-05-13 10:51:05.422 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:51:05.422
2026-05-13 10:51:05.423 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-13 10:51:05.424 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.74 | totalMs=1.74
2026-05-13 10:51:07.177 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:51:07.177
2026-05-13 10:51:07.187 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.18
2026-05-13 10:51:07.189 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-13 10:51:07.190 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.75
2026-05-13 10:51:07.191 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-13 10:51:07.192 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-05-13 10:51:07.194 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.25
2026-05-13 10:51:07.194 | step 3 | route=IT_Ticket | empId=51415 | apiMs=16.73 | totalMs=16.73
2026-05-13 10:51:07.195 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:51:07.195
2026-05-13 10:51:07.197 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-13 10:51:07.198 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-13 10:51:07.200 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-13 10:51:07.200 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.26 | totalMs=5.26
2026-05-13 10:51:15.073 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:51:15.073
2026-05-13 10:51:15.113 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=39.92
2026-05-13 10:51:15.117 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=43.95 | totalMs=43.95
2026-05-13 10:52:38.209 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:52:38.209
2026-05-13 10:52:38.221 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-05-13 10:52:38.224 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.28 | totalMs=15.28
2026-05-13 10:52:45.256 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:52:45.256
2026-05-13 10:52:45.267 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.32
2026-05-13 10:52:45.271 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.65 | totalMs=14.65
2026-05-13 10:52:45.274 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:52:45.274
2026-05-13 10:52:45.342 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=65.31
2026-05-13 10:52:45.345 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=70.62 | totalMs=70.62
2026-05-13 10:52:45.345 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:52:45.345
2026-05-13 10:52:45.348 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.43
2026-05-13 10:52:45.348 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.66 | totalMs=2.66
2026-05-13 10:52:45.349 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:52:45.349
2026-05-13 10:52:45.350 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-13 10:52:45.351 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.85 | totalMs=1.85
2026-05-13 10:52:48.270 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:52:48.270
2026-05-13 10:52:48.281 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-05-13 10:52:48.282 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-13 10:52:48.284 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-13 10:52:48.286 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-13 10:52:48.288 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.63
2026-05-13 10:52:48.289 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.5
2026-05-13 10:52:48.290 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.12 | totalMs=20.12
2026-05-13 10:52:48.291 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:52:48.291
2026-05-13 10:52:48.292 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-13 10:52:48.294 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-13 10:52:48.295 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-13 10:52:48.296 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.14 | totalMs=5.14
2026-05-13 10:53:00.937 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:53:00.937
2026-05-13 10:53:00.982 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=44.24
2026-05-13 10:53:00.985 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=48.34 | totalMs=48.34
2026-05-13 10:53:16.999 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:53:16.999
2026-05-13 10:53:17.011 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.91
2026-05-13 10:53:17.014 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=14.72 | totalMs=14.72
2026-05-13 10:53:24.613 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:53:24.613
2026-05-13 10:53:24.624 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-05-13 10:53:24.627 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.27 | totalMs=14.27
2026-05-13 10:53:24.630 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:53:24.630
2026-05-13 10:53:24.637 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.39
2026-05-13 10:53:24.639 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=8.84 | totalMs=8.84
2026-05-13 10:53:24.639 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:53:24.639
2026-05-13 10:53:24.642 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-13 10:53:24.642 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.78 | totalMs=2.78
2026-05-13 10:53:24.643 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:53:24.643
2026-05-13 10:53:24.644 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.99
2026-05-13 10:53:24.645 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.77 | totalMs=1.77
2026-05-13 10:53:26.482 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:53:26.482
2026-05-13 10:53:26.492 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.38
2026-05-13 10:53:26.494 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-13 10:53:26.496 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-13 10:53:26.497 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-13 10:53:26.499 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-13 10:53:26.501 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.44
2026-05-13 10:53:26.501 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.57 | totalMs=18.57
2026-05-13 10:53:26.501 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:53:26.501
2026-05-13 10:53:26.503 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-13 10:53:26.504 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-13 10:53:26.506 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-13 10:53:26.506 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.77 | totalMs=4.77
2026-05-13 10:53:34.759 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:53:34.759
2026-05-13 10:53:34.771 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=10.92
2026-05-13 10:53:34.775 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-13 10:53:34.779 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-13 10:53:34.783 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-13 10:53:34.785 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-13 10:53:34.786 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=1.3
2026-05-13 10:53:34.787 | step 3 | route=IT_Ticket | empId=34194 | apiMs=27.53 | totalMs=27.53
2026-05-13 10:53:34.787 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:53:34.787
2026-05-13 10:53:34.789 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-13 10:53:34.791 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-13 10:53:34.792 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-13 10:53:34.792 | step 3 | route=IT_Ticket | empId=34194 | apiMs=5.03 | totalMs=5.03
2026-05-13 10:53:41.253 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:53:41.253
2026-05-13 10:53:41.311 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=57.42
2026-05-13 10:53:41.311 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=58.45 | totalMs=58.45
2026-05-13 10:53:44.783 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:53:44.783
2026-05-13 10:53:44.801 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=17.36
2026-05-13 10:53:44.805 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=21.74 | totalMs=21.74
2026-05-13 10:53:47.153 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:53:47.153
2026-05-13 10:53:47.173 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=19.16
2026-05-13 10:53:47.176 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=23.42 | totalMs=23.42
2026-05-13 10:53:56.586 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34194 | query called at=10:53:56.586
2026-05-13 10:53:56.898 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=311.37
2026-05-13 10:53:56.902 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34194 | apiMs=315.30 | totalMs=315.30
2026-05-13 10:53:59.388 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query called at=10:53:59.388
2026-05-13 10:53:59.400 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=12.17
2026-05-13 10:53:59.404 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34194 | apiMs=15.86 | totalMs=15.86
2026-05-13 10:54:03.172 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:03.172
2026-05-13 10:54:03.182 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-05-13 10:54:03.186 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.89 | totalMs=13.89
2026-05-13 10:54:03.188 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:03.188
2026-05-13 10:54:03.306 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=114.97
2026-05-13 10:54:03.321 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=132.50 | totalMs=132.50
2026-05-13 10:54:03.321 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:03.321
2026-05-13 10:54:03.323 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.52
2026-05-13 10:54:03.324 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.31 | totalMs=2.31
2026-05-13 10:54:03.325 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:03.325
2026-05-13 10:54:03.326 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-05-13 10:54:03.327 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.34 | totalMs=2.34
2026-05-13 10:54:06.197 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:54:06.197
2026-05-13 10:54:06.207 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.01
2026-05-13 10:54:06.209 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-13 10:54:06.210 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-13 10:54:06.212 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-13 10:54:06.213 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-05-13 10:54:06.215 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-13 10:54:06.216 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.02 | totalMs=19.02
2026-05-13 10:54:06.216 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:54:06.216
2026-05-13 10:54:06.218 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-13 10:54:06.220 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-13 10:54:06.221 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-13 10:54:06.221 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.03 | totalMs=5.03
2026-05-13 10:54:24.967 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:54:24.967
2026-05-13 10:54:25.017 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=49.03
2026-05-13 10:54:25.020 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=53.22 | totalMs=53.22
2026-05-13 10:54:27.526 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:54:27.526
2026-05-13 10:54:27.538 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.58
2026-05-13 10:54:27.541 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.57 | totalMs=15.57
2026-05-13 10:54:31.870 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:54:31.870
2026-05-13 10:54:31.890 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=20.11
2026-05-13 10:54:31.894 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=24.22 | totalMs=24.22
2026-05-13 10:54:40.021 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:40.021
2026-05-13 10:54:40.031 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.28
2026-05-13 10:54:40.035 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.40 | totalMs=13.40
2026-05-13 10:54:40.038 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:40.038
2026-05-13 10:54:40.043 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=3.06
2026-05-13 10:54:40.066 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=28.44 | totalMs=28.44
2026-05-13 10:54:40.066 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:40.066
2026-05-13 10:54:40.069 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.92
2026-05-13 10:54:40.070 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=3.05 | totalMs=3.05
2026-05-13 10:54:40.070 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:54:40.070
2026-05-13 10:54:40.072 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-13 10:54:40.072 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.02 | totalMs=2.02
2026-05-13 10:54:41.767 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:54:41.767
2026-05-13 10:54:41.777 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-13 10:54:41.779 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-13 10:54:41.781 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-13 10:54:41.782 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-13 10:54:41.784 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-13 10:54:41.786 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.61
2026-05-13 10:54:41.786 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.64 | totalMs=19.64
2026-05-13 10:54:41.787 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:54:41.787
2026-05-13 10:54:41.789 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-13 10:54:41.790 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-13 10:54:41.792 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-13 10:54:41.792 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.09 | totalMs=5.09
2026-05-13 10:54:53.672 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:54:53.672
2026-05-13 10:54:53.728 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.95
2026-05-13 10:54:53.729 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=57.05 | totalMs=57.05
2026-05-13 10:54:55.183 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:54:55.183
2026-05-13 10:54:55.196 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=11.99
2026-05-13 10:54:55.199 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=16.36 | totalMs=16.36
2026-05-13 10:55:05.326 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:55:05.326
2026-05-13 10:55:05.336 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.64
2026-05-13 10:55:05.339 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.30 | totalMs=13.30
2026-05-13 10:55:05.342 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:55:05.342
2026-05-13 10:55:05.381 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=36.34
2026-05-13 10:55:05.383 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=40.65 | totalMs=40.65
2026-05-13 10:55:05.383 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:55:05.383
2026-05-13 10:55:05.385 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-05-13 10:55:05.385 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.08 | totalMs=2.08
2026-05-13 10:55:05.386 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:55:05.386
2026-05-13 10:55:05.387 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.74
2026-05-13 10:55:05.387 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.49 | totalMs=1.49
2026-05-13 10:55:07.901 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:55:07.901
2026-05-13 10:55:07.911 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-05-13 10:55:07.913 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-13 10:55:07.915 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-13 10:55:07.916 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-13 10:55:07.918 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.45
2026-05-13 10:55:07.920 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.4
2026-05-13 10:55:07.920 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.20 | totalMs=19.20
2026-05-13 10:55:07.921 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:55:07.921
2026-05-13 10:55:07.922 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-13 10:55:07.924 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-13 10:55:07.926 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-13 10:55:07.926 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.07 | totalMs=5.07
2026-05-13 10:55:13.130 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:55:13.130
2026-05-13 10:55:13.141 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=9.77
2026-05-13 10:55:13.145 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-13 10:55:13.149 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-13 10:55:13.153 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-13 10:55:13.154 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=0.9
2026-05-13 10:55:13.156 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=1.29
2026-05-13 10:55:13.156 | step 3 | route=IT_Ticket | empId=58334 | apiMs=25.94 | totalMs=25.94
2026-05-13 10:55:13.157 | step 1 | route=IT_Ticket | empId=58334 | query called at=10:55:13.157
2026-05-13 10:55:13.158 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-13 10:55:13.159 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-13 10:55:13.161 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-13 10:55:13.161 | step 3 | route=IT_Ticket | empId=58334 | apiMs=4.25 | totalMs=4.25
2026-05-13 10:55:15.875 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:55:15.875
2026-05-13 10:55:15.931 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.18
2026-05-13 10:55:15.934 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.63 | totalMs=59.63
2026-05-13 10:55:31.597 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58334 | query called at=10:55:31.597
2026-05-13 10:55:32.037 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=439.23
2026-05-13 10:55:32.041 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58334 | apiMs=443.51 | totalMs=443.51
2026-05-13 10:55:33.809 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query called at=10:55:33.809
2026-05-13 10:55:33.821 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-05-13 10:55:33.824 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58334 | apiMs=14.93 | totalMs=14.93
2026-05-13 10:55:35.950 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:55:35.950
2026-05-13 10:55:36.130 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=179.58
2026-05-13 10:55:36.133 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=183.42 | totalMs=183.42
2026-05-13 10:55:44.195 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:55:44.195
2026-05-13 10:55:44.206 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-05-13 10:55:44.209 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.78 | totalMs=13.78
2026-05-13 10:55:44.212 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:55:44.212
2026-05-13 10:55:44.231 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=15.83
2026-05-13 10:55:44.250 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=38.12 | totalMs=38.12
2026-05-13 10:55:44.251 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:55:44.251
2026-05-13 10:55:44.253 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-13 10:55:44.253 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.74 | totalMs=2.74
2026-05-13 10:55:44.254 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:55:44.254
2026-05-13 10:55:44.255 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.05
2026-05-13 10:55:44.256 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.89 | totalMs=1.89
2026-05-13 10:55:46.785 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:55:46.785
2026-05-13 10:55:46.796 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-05-13 10:55:46.797 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-13 10:55:46.799 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-13 10:55:46.801 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-13 10:55:46.802 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-13 10:55:46.804 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.44
2026-05-13 10:55:46.804 | step 3 | route=IT_Ticket | empId=51415 | apiMs=19.36 | totalMs=19.36
2026-05-13 10:55:46.805 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:55:46.805
2026-05-13 10:55:46.807 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.65
2026-05-13 10:55:46.809 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-13 10:55:46.810 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-13 10:55:46.810 | step 3 | route=IT_Ticket | empId=51415 | apiMs=5.40 | totalMs=5.40
2026-05-13 10:55:54.818 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:55:54.818
2026-05-13 10:55:54.874 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.3
2026-05-13 10:55:54.877 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.07 | totalMs=59.07
2026-05-13 10:55:56.707 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:55:56.707
2026-05-13 10:55:56.720 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12.09
2026-05-13 10:55:56.723 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.83 | totalMs=15.83
2026-05-13 10:56:01.229 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:56:01.229
2026-05-13 10:56:01.240 | step 2 | route=IT_TicketPost | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=10.89
2026-05-13 10:56:01.244 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=14.73 | totalMs=14.73
2026-05-13 10:56:01.247 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:56:01.247
2026-05-13 10:56:01.294 | step 2 | route=IT_TicketPost | empId=34194 | query=IT_Ticket_Save_SPOC | queryMs=43.26
2026-05-13 10:56:01.296 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=49.43 | totalMs=49.43
2026-05-13 10:56:01.297 | step 1 | route=IT_TicketPost | empId=34194 | query called at=10:56:01.297
2026-05-13 10:56:01.298 | step 2 | route=IT_TicketPost | empId=34194 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.36
2026-05-13 10:56:01.299 | step 3 | route=IT_TicketPost | empId=34194 | apiMs=2.31 | totalMs=2.31
2026-05-13 10:56:03.478 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:56:03.478
2026-05-13 10:56:03.488 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=10.08
2026-05-13 10:56:03.490 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-05-13 10:56:03.492 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-13 10:56:03.494 | step 2 | route=IT_Ticket | empId=34194 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-13 10:56:03.495 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-13 10:56:03.497 | step 2 | route=IT_Ticket | empId=34194 | query=VMS_Comp_login_proc | queryMs=1.33
2026-05-13 10:56:03.497 | step 3 | route=IT_Ticket | empId=34194 | apiMs=19.46 | totalMs=19.46
2026-05-13 10:56:03.498 | step 1 | route=IT_Ticket | empId=34194 | query called at=10:56:03.498
2026-05-13 10:56:03.499 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-13 10:56:03.501 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-13 10:56:03.502 | step 2 | route=IT_Ticket | empId=34194 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-13 10:56:03.503 | step 3 | route=IT_Ticket | empId=34194 | apiMs=4.76 | totalMs=4.76
2026-05-13 10:56:05.987 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:56:05.987
2026-05-13 10:56:05.998 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-13 10:56:06.001 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=13.83 | totalMs=13.83
2026-05-13 10:56:06.004 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:56:06.004
2026-05-13 10:56:06.014 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=7
2026-05-13 10:56:06.018 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.66 | totalMs=14.66
2026-05-13 10:56:06.019 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:56:06.019
2026-05-13 10:56:06.021 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.39
2026-05-13 10:56:06.021 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.34 | totalMs=2.34
2026-05-13 10:56:06.022 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:56:06.022
2026-05-13 10:56:06.023 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-13 10:56:06.024 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.07 | totalMs=2.07
2026-05-13 10:56:08.515 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:56:08.515
2026-05-13 10:56:08.526 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-13 10:56:08.528 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-13 10:56:08.529 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-13 10:56:08.530 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-13 10:56:08.532 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.24
2026-05-13 10:56:08.533 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.11
2026-05-13 10:56:08.534 | step 3 | route=IT_Ticket | empId=51415 | apiMs=18.42 | totalMs=18.42
2026-05-13 10:56:08.534 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:56:08.534
2026-05-13 10:56:08.536 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-13 10:56:08.537 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-13 10:56:08.539 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-13 10:56:08.539 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.47 | totalMs=4.47
2026-05-13 10:56:17.073 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51415 | query called at=10:56:17.073
2026-05-13 10:56:17.129 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=55.09
2026-05-13 10:56:17.132 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51415 | apiMs=59.04 | totalMs=59.04
2026-05-13 10:56:19.954 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query called at=10:56:19.954
2026-05-13 10:56:19.967 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=12
2026-05-13 10:56:19.970 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51415 | apiMs=15.61 | totalMs=15.61
2026-05-13 10:57:24.054 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:57:24.054
2026-05-13 10:57:24.065 | step 2 | route=IT_TicketPost | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.33
2026-05-13 10:57:24.069 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=14.53 | totalMs=14.53
2026-05-13 10:57:24.072 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:57:24.072
2026-05-13 10:57:24.077 | step 2 | route=IT_TicketPost | empId=51415 | query=IT_Ticket_Save_SPOC | queryMs=2.47
2026-05-13 10:57:24.079 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=7.36 | totalMs=7.36
2026-05-13 10:57:24.079 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:57:24.079
2026-05-13 10:57:24.082 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.68
2026-05-13 10:57:24.082 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=2.73 | totalMs=2.73
2026-05-13 10:57:24.083 | step 1 | route=IT_TicketPost | empId=51415 | query called at=10:57:24.083
2026-05-13 10:57:24.084 | step 2 | route=IT_TicketPost | empId=51415 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-13 10:57:24.085 | step 3 | route=IT_TicketPost | empId=51415 | apiMs=1.81 | totalMs=1.81
2026-05-13 10:57:26.669 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:57:26.669
2026-05-13 10:57:26.680 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=10.58
2026-05-13 10:57:26.682 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-13 10:57:26.684 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-13 10:57:26.685 | step 2 | route=IT_Ticket | empId=51415 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-13 10:57:26.687 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-13 10:57:26.689 | step 2 | route=IT_Ticket | empId=51415 | query=VMS_Comp_login_proc | queryMs=1.45
2026-05-13 10:57:26.689 | step 3 | route=IT_Ticket | empId=51415 | apiMs=20.28 | totalMs=20.28
2026-05-13 10:57:26.690 | step 1 | route=IT_Ticket | empId=51415 | query called at=10:57:26.690
2026-05-13 10:57:26.691 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-13 10:57:26.693 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-13 10:57:26.694 | step 2 | route=IT_Ticket | empId=51415 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-13 10:57:26.695 | step 3 | route=IT_Ticket | empId=51415 | apiMs=4.96 | totalMs=4.96
2026-05-13 11:13:21.251 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:13:21.251
2026-05-13 11:13:21.297 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=44.5
2026-05-13 11:13:21.301 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-13 11:13:21.306 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-13 11:13:21.310 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-13 11:13:21.330 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=20.12
2026-05-13 11:13:21.334 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=3.67
2026-05-13 11:13:21.335 | step 3 | route=IT_Ticket | empId=52188 | apiMs=83.15 | totalMs=83.15
2026-05-13 11:13:21.335 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:13:21.335
2026-05-13 11:13:21.347 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=11.19
2026-05-13 11:13:21.348 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-13 11:13:21.349 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-13 11:13:21.349 | step 3 | route=IT_Ticket | empId=52188 | apiMs=14.26 | totalMs=14.26
2026-05-13 11:13:29.204 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52188 | query called at=11:13:29.204
2026-05-13 11:13:29.999 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=794.11
2026-05-13 11:13:29.999 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52188 | apiMs=795.12 | totalMs=795.12
2026-05-13 11:13:31.703 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query called at=11:13:31.703
2026-05-13 11:13:31.719 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=15.6
2026-05-13 11:13:31.722 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52188 | apiMs=19.55 | totalMs=19.55
2026-05-13 11:14:05.097 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:14:05.097
2026-05-13 11:14:05.108 | step 2 | route=IT_TicketPost | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-05-13 11:14:05.112 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=14.09 | totalMs=14.09
2026-05-13 11:14:05.114 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:14:05.114
2026-05-13 11:14:05.164 | step 2 | route=IT_TicketPost | empId=52188 | query=IT_Ticket_Save_SPOC | queryMs=47.06
2026-05-13 11:14:05.166 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=51.94 | totalMs=51.94
2026-05-13 11:14:05.167 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:14:05.167
2026-05-13 11:14:05.169 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.75
2026-05-13 11:14:05.169 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=2.73 | totalMs=2.73
2026-05-13 11:14:05.170 | step 1 | route=IT_TicketPost | empId=52188 | query called at=11:14:05.170
2026-05-13 11:14:05.171 | step 2 | route=IT_TicketPost | empId=52188 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-13 11:14:05.172 | step 3 | route=IT_TicketPost | empId=52188 | apiMs=1.70 | totalMs=1.70
2026-05-13 11:14:05.398 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:14:05.398
2026-05-13 11:14:05.408 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-05-13 11:14:05.410 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-13 11:14:05.411 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-13 11:14:05.413 | step 2 | route=IT_Ticket | empId=52188 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-13 11:14:05.414 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_it_Ticket_Details | queryMs=1.15
2026-05-13 11:14:05.416 | step 2 | route=IT_Ticket | empId=52188 | query=VMS_Comp_login_proc | queryMs=1.56
2026-05-13 11:14:05.417 | step 3 | route=IT_Ticket | empId=52188 | apiMs=18.75 | totalMs=18.75
2026-05-13 11:14:05.417 | step 1 | route=IT_Ticket | empId=52188 | query called at=11:14:05.417
2026-05-13 11:14:05.419 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-05-13 11:14:05.420 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-13 11:14:05.422 | step 2 | route=IT_Ticket | empId=52188 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-13 11:14:05.422 | step 3 | route=IT_Ticket | empId=52188 | apiMs=5.03 | totalMs=5.03
2026-05-13 11:17:16.626 | step 1 | route=IT_TicketPost | empId=58334 | query called at=11:17:16.626
2026-05-13 11:17:16.637 | step 2 | route=IT_TicketPost | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.66
2026-05-13 11:17:16.641 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=14.85 | totalMs=14.85
2026-05-13 11:17:16.655 | step 1 | route=IT_TicketPost | empId=58334 | query called at=11:17:16.655
2026-05-13 11:17:16.820 | step 2 | route=IT_TicketPost | empId=58334 | query=IT_Ticket_Save_SPOC | queryMs=164.31
2026-05-13 11:17:16.822 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=166.83 | totalMs=166.83
2026-05-13 11:17:16.823 | step 1 | route=IT_TicketPost | empId=58334 | query called at=11:17:16.823
2026-05-13 11:17:16.825 | step 2 | route=IT_TicketPost | empId=58334 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.8
2026-05-13 11:17:16.826 | step 3 | route=IT_TicketPost | empId=58334 | apiMs=2.92 | totalMs=2.92
2026-05-13 11:17:17.140 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:17:17.140
2026-05-13 11:17:17.151 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-05-13 11:17:17.153 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-13 11:17:17.154 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-13 11:17:17.156 | step 2 | route=IT_Ticket | empId=58334 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-13 11:17:17.157 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-05-13 11:17:17.159 | step 2 | route=IT_Ticket | empId=58334 | query=VMS_Comp_login_proc | queryMs=1.46
2026-05-13 11:17:17.159 | step 3 | route=IT_Ticket | empId=58334 | apiMs=19.46 | totalMs=19.46
2026-05-13 11:17:17.160 | step 1 | route=IT_Ticket | empId=58334 | query called at=11:17:17.160
2026-05-13 11:17:17.162 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-13 11:17:17.164 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-13 11:17:17.165 | step 2 | route=IT_Ticket | empId=58334 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-13 11:17:17.166 | step 3 | route=IT_Ticket | empId=58334 | apiMs=5.35 | totalMs=5.35
2026-05-13 11:18:55.717 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=11:18:55.717
2026-05-13 11:18:55.831 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=112.86
2026-05-13 11:18:55.834 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=116.98 | totalMs=116.98
2026-05-13 11:18:56.700 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:18:56.700
2026-05-13 11:19:02.971 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:19:02.971
2026-05-13 11:19:03.014 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=42.27
2026-05-13 11:19:03.021 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=IT_Ticket_Update_SPOC | queryMs=1.42
2026-05-13 11:19:03.025 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=54.04 | totalMs=54.04
2026-05-13 11:19:03.028 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:19:03.028
2026-05-13 11:19:03.030 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-05-13 11:19:03.032 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-13 11:19:03.033 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-05-13 11:19:03.034 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=5.47 | totalMs=5.47
2026-05-13 11:19:03.034 | step 1 | route=SPOC_Entry_Save | empId=47781 | query called at=11:19:03.034
2026-05-13 11:19:03.036 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-05-13 11:19:03.037 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-05-13 11:19:03.038 | step 2 | route=SPOC_Entry_Save | empId=47781 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-05-13 11:19:03.039 | step 3 | route=SPOC_Entry_Save | empId=47781 | apiMs=4.16 | totalMs=4.16
2026-05-13 11:19:03.319 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=11:19:03.319
2026-05-13 11:19:03.344 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=24.42
2026-05-13 11:19:03.344 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=25.45 | totalMs=25.45
2026-05-13 11:19:03.865 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:19:03.865
2026-05-13 11:21:45.714 | step 1 | route=IT_Ticket | empId=62399 | query called at=11:21:45.714
2026-05-13 11:21:45.726 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.12
2026-05-13 11:21:45.728 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-13 11:21:45.730 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-13 11:21:45.731 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-13 11:21:45.733 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.26
2026-05-13 11:21:45.739 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=6.53
2026-05-13 11:21:45.740 | step 3 | route=IT_Ticket | empId=62399 | apiMs=25.62 | totalMs=25.62
2026-05-13 11:21:45.741 | step 1 | route=IT_Ticket | empId=62399 | query called at=11:21:45.741
2026-05-13 11:21:45.742 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-13 11:21:45.744 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-13 11:21:45.745 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-13 11:21:45.746 | step 3 | route=IT_Ticket | empId=62399 | apiMs=5.01 | totalMs=5.01
2026-05-13 11:21:58.810 | step 1 | route=Ticket_Entry_SPOC_Module | empId=62399 | query called at=11:21:58.810
2026-05-13 11:21:59.270 | step 2 | route=Ticket_Entry_SPOC_Module | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=459.12
2026-05-13 11:21:59.273 | step 3 | route=Ticket_Entry_SPOC_Module | empId=62399 | apiMs=462.80 | totalMs=462.80
2026-05-13 11:22:07.684 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query called at=11:22:07.684
2026-05-13 11:22:07.696 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.57
2026-05-13 11:22:07.697 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=62399 | apiMs=12.79 | totalMs=12.79
2026-05-13 11:24:37.058 | step 1 | route=IT_Ticket | empId=42359 | query called at=11:24:37.058
2026-05-13 11:24:37.069 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-05-13 11:24:37.071 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-13 11:24:37.072 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-13 11:24:37.074 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-13 11:24:37.075 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-05-13 11:24:37.081 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=5.76
2026-05-13 11:24:37.082 | step 3 | route=IT_Ticket | empId=42359 | apiMs=23.78 | totalMs=23.78
2026-05-13 11:24:37.083 | step 1 | route=IT_Ticket | empId=42359 | query called at=11:24:37.083
2026-05-13 11:24:37.084 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.37
2026-05-13 11:24:37.086 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-13 11:24:37.087 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-13 11:24:37.088 | step 3 | route=IT_Ticket | empId=42359 | apiMs=4.99 | totalMs=4.99
2026-05-13 11:24:46.590 | step 1 | route=HW_TicketFun | empId= | query called at=11:24:46.590
2026-05-13 11:24:46.601 | step 2 | route=HW_TicketFun | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=9.6
2026-05-13 11:24:46.605 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.24 | totalMs=14.24
2026-05-13 11:24:51.911 | step 1 | route=IT_TicketPost | empId=62399 | query called at=11:24:51.911
2026-05-13 11:24:51.923 | step 2 | route=IT_TicketPost | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-05-13 11:24:51.926 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=14.70 | totalMs=14.70
2026-05-13 11:24:51.929 | step 1 | route=IT_TicketPost | empId=62399 | query called at=11:24:51.929
2026-05-13 11:24:52.167 | step 2 | route=IT_TicketPost | empId=62399 | query=IT_Ticket_Save_SPOC | queryMs=235.24
2026-05-13 11:24:52.235 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=305.50 | totalMs=305.50
2026-05-13 11:24:52.235 | step 1 | route=IT_TicketPost | empId=62399 | query called at=11:24:52.235
2026-05-13 11:24:52.260 | step 2 | route=IT_TicketPost | empId=62399 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.49
2026-05-13 11:24:52.261 | step 3 | route=IT_TicketPost | empId=62399 | apiMs=25.60 | totalMs=25.60
2026-05-13 11:24:52.523 | step 1 | route=IT_Ticket | empId=62399 | query called at=11:24:52.523
2026-05-13 11:24:52.534 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-05-13 11:24:52.536 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.42
2026-05-13 11:24:52.537 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-13 11:24:52.539 | step 2 | route=IT_Ticket | empId=62399 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-13 11:24:52.541 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-05-13 11:24:52.542 | step 2 | route=IT_Ticket | empId=62399 | query=VMS_Comp_login_proc | queryMs=1.31
2026-05-13 11:24:52.543 | step 3 | route=IT_Ticket | empId=62399 | apiMs=20.07 | totalMs=20.07
2026-05-13 11:24:52.543 | step 1 | route=IT_Ticket | empId=62399 | query called at=11:24:52.543
2026-05-13 11:24:52.546 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-05-13 11:24:52.547 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-13 11:24:52.549 | step 2 | route=IT_Ticket | empId=62399 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-13 11:24:52.549 | step 3 | route=IT_Ticket | empId=62399 | apiMs=5.57 | totalMs=5.57
2026-05-13 11:25:11.749 | step 1 | route=HW_TicketPost | empId=42359 | query called at=11:25:11.749
2026-05-13 11:25:11.779 | step 2 | route=HW_TicketPost | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=28.56
2026-05-13 11:25:11.782 | step 3 | route=HW_TicketPost | empId=42359 | apiMs=32.47 | totalMs=32.47
2026-05-13 11:25:11.785 | step 1 | route=HW_TicketPost | empId=42359 | query called at=11:25:11.785
2026-05-13 11:25:11.789 | step 2 | route=HW_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-05-13 11:25:11.790 | step 3 | route=HW_TicketPost | empId=42359 | apiMs=4.77 | totalMs=4.77
2026-05-13 11:25:11.790 | step 1 | route=HW_TicketPost | empId=42359 | query called at=11:25:11.790
2026-05-13 11:25:11.792 | step 2 | route=HW_TicketPost | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.41
2026-05-13 11:25:11.793 | step 3 | route=HW_TicketPost | empId=42359 | apiMs=2.22 | totalMs=2.22
2026-05-13 11:25:11.793 | step 1 | route=HW_TicketPost | empId=42359 | query called at=11:25:11.793
2026-05-13 11:25:11.993 | step 2 | route=HW_TicketPost | empId=42359 | query=hw_ticket_save_proc_kpi | queryMs=198.86
2026-05-13 11:25:12.000 | step 3 | route=HW_TicketPost | empId=42359 | apiMs=206.34 | totalMs=206.34
2026-05-13 11:25:12.702 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:25:12.702
2026-05-13 11:25:12.736 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=32.59
2026-05-13 11:25:12.736 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=33.83 | totalMs=33.83
2026-05-13 11:25:13.186 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:25:13.186
2026-05-13 11:25:14.122 | step 1 | route=IT_Ticket | empId=42359 | query called at=11:25:14.122
2026-05-13 11:25:14.132 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=9.71
2026-05-13 11:25:14.136 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-13 11:25:14.143 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=4.48
2026-05-13 11:25:14.146 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=2.23
2026-05-13 11:25:14.147 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=0.97
2026-05-13 11:25:14.149 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=0.94
2026-05-13 11:25:14.149 | step 3 | route=IT_Ticket | empId=42359 | apiMs=27.64 | totalMs=27.64
2026-05-13 11:25:14.150 | step 1 | route=IT_Ticket | empId=42359 | query called at=11:25:14.150
2026-05-13 11:25:14.151 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-13 11:25:14.152 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-13 11:25:14.154 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-13 11:25:14.154 | step 3 | route=IT_Ticket | empId=42359 | apiMs=4.17 | totalMs=4.17
2026-05-13 11:25:15.339 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:25:15.339
2026-05-13 11:25:15.375 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=32.57
2026-05-13 11:25:15.378 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=39.40 | totalMs=39.40
2026-05-13 11:25:15.924 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:25:15.924
2026-05-13 11:25:23.189 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:25:23.189
2026-05-13 11:25:23.238 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=49.27
2026-05-13 11:25:23.260 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=71.71 | totalMs=71.71
2026-05-13 11:25:23.263 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=11:25:23.263
2026-05-13 11:25:23.268 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.62
2026-05-13 11:25:23.269 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-05-13 11:25:23.271 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.84
2026-05-13 11:25:23.271 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=7.65 | totalMs=7.65
2026-05-13 11:25:23.498 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=11:25:23.498
2026-05-13 11:25:23.523 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=24.95
2026-05-13 11:25:23.524 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=26.27 | totalMs=26.27
2026-05-13 11:25:23.987 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:25:23.987
2026-05-13 11:25:27.868 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:25:27.868
2026-05-13 11:25:35.935 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:35.935
2026-05-13 11:25:35.986 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=49.59
2026-05-13 11:25:36.241 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=5.06
2026-05-13 11:25:36.246 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.38
2026-05-13 11:25:36.252 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.71
2026-05-13 11:25:36.258 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.19
2026-05-13 11:25:36.270 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=9.71
2026-05-13 11:25:36.283 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=10.61
2026-05-13 11:25:36.285 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.4
2026-05-13 11:25:36.304 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=16.65
2026-05-13 11:25:36.307 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=1.3
2026-05-13 11:25:36.309 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=373.31 | totalMs=373.31
2026-05-13 11:25:36.309 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:36.309
2026-05-13 11:25:36.311 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.86
2026-05-13 11:25:36.312 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-05-13 11:25:36.313 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.65
2026-05-13 11:25:36.313 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.06 | totalMs=4.06
2026-05-13 11:25:39.026 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:39.026
2026-05-13 11:25:39.028 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-05-13 11:25:39.030 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-05-13 11:25:39.031 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.7
2026-05-13 11:25:39.031 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.87 | totalMs=4.87
2026-05-13 11:25:40.426 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:40.426
2026-05-13 11:25:40.427 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.09
2026-05-13 11:25:40.429 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-05-13 11:25:40.433 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.8
2026-05-13 11:25:40.433 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.70 | totalMs=7.70
2026-05-13 11:25:41.802 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:41.802
2026-05-13 11:25:41.803 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-05-13 11:25:41.805 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.76
2026-05-13 11:25:41.806 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.75
2026-05-13 11:25:41.806 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.60 | totalMs=4.60
2026-05-13 11:25:43.210 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:43.210
2026-05-13 11:25:43.212 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-13 11:25:43.213 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-05-13 11:25:43.214 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.67
2026-05-13 11:25:43.215 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=4.61 | totalMs=4.61
2026-05-13 11:25:44.790 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:44.790
2026-05-13 11:25:44.792 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-05-13 11:25:44.794 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-13 11:25:44.795 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-05-13 11:25:44.795 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.16 | totalMs=5.16
2026-05-13 11:25:46.205 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:46.205
2026-05-13 11:25:46.207 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.25
2026-05-13 11:25:46.209 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-13 11:25:46.210 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.96
2026-05-13 11:25:46.210 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.18 | totalMs=5.18
2026-05-13 11:25:47.810 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:47.810
2026-05-13 11:25:47.812 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-05-13 11:25:47.814 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-05-13 11:25:47.815 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-05-13 11:25:47.815 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.06 | totalMs=5.06
2026-05-13 11:25:49.230 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:49.230
2026-05-13 11:25:49.232 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-05-13 11:25:49.234 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-05-13 11:25:49.235 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-05-13 11:25:49.235 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.01 | totalMs=5.01
2026-05-13 11:25:50.596 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:50.596
2026-05-13 11:25:50.597 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-05-13 11:25:50.599 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-05-13 11:25:50.600 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-05-13 11:25:50.601 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=5.21 | totalMs=5.21
2026-05-13 11:25:52.366 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:25:52.366
2026-05-13 11:25:52.399 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=33.06
2026-05-13 11:25:52.400 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=34.04 | totalMs=34.04
2026-05-13 11:25:52.799 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:25:52.799
2026-05-13 11:25:58.074 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:58.074
2026-05-13 11:25:58.099 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=IT_Ticket_Update_SPOC | queryMs=24.18
2026-05-13 11:25:58.105 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=30.89 | totalMs=30.89
2026-05-13 11:25:58.108 | step 1 | route=SPOC_Entry_Save | empId=5108 | query called at=11:25:58.108
2026-05-13 11:25:58.112 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.18
2026-05-13 11:25:58.114 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-05-13 11:25:58.115 | step 2 | route=SPOC_Entry_Save | empId=5108 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-13 11:25:58.116 | step 3 | route=SPOC_Entry_Save | empId=5108 | apiMs=7.42 | totalMs=7.42
2026-05-13 11:26:02.067 | step 1 | route=Ticket_SPOC_Approve | empId=5108 | query called at=11:26:02.067
2026-05-13 11:26:02.093 | step 2 | route=Ticket_SPOC_Approve | empId=5108 | query=IT_TIcket_SPOCApp_Report | queryMs=25.19
2026-05-13 11:26:02.096 | step 3 | route=Ticket_SPOC_Approve | empId=5108 | apiMs=28.89 | totalMs=28.89
2026-05-13 11:26:02.496 | step 4 | route=pageRenderd | empId=5108 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:26:02.496
2026-05-13 11:38:02.662 | step 1 | route=Ticket_SPOC_Approve | empId=51052 | query called at=11:38:02.662
2026-05-13 11:38:02.797 | step 2 | route=Ticket_SPOC_Approve | empId=51052 | query=IT_TIcket_SPOCApp_Report | queryMs=134.02
2026-05-13 11:38:02.797 | step 3 | route=Ticket_SPOC_Approve | empId=51052 | apiMs=135.30 | totalMs=135.30
2026-05-13 11:38:03.244 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 11:38:03.244
2026-05-13 11:38:05.113 | step 1 | route=IT_Ticket_Report | empId=51052 | query called at=11:38:05.113
2026-05-13 11:38:16.179 | step 2 | route=IT_Ticket_Report | empId=51052 | query=kpi_it_ticket_report_page_proc | queryMs=11065.36
2026-05-13 11:38:16.180 | step 3 | route=IT_Ticket_Report | empId=51052 | apiMs=11,066.77 | totalMs=11,066.77
2026-05-13 11:38:16.577 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:38:16.577
2026-05-13 11:42:46.259 | step 1 | route=IT_Ticket | empId=17434 | query called at=11:42:46.259
2026-05-13 11:42:46.310 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=50.41
2026-05-13 11:42:46.315 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=1.51
2026-05-13 11:42:46.319 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-13 11:42:46.323 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-13 11:42:46.361 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_it_Ticket_Details | queryMs=36.97
2026-05-13 11:42:46.370 | step 2 | route=IT_Ticket | empId=17434 | query=VMS_Comp_login_proc | queryMs=8.7
2026-05-13 11:42:46.370 | step 3 | route=IT_Ticket | empId=17434 | apiMs=111.18 | totalMs=111.18
2026-05-13 11:42:46.371 | step 1 | route=IT_Ticket | empId=17434 | query called at=11:42:46.371
2026-05-13 11:42:46.401 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_HW_Ticket_Details | queryMs=29.12
2026-05-13 11:42:46.402 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_HW_Ticket_Details | queryMs=1.27
2026-05-13 11:42:46.404 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_HW_Ticket_Details | queryMs=1.33
2026-05-13 11:42:46.404 | step 3 | route=IT_Ticket | empId=17434 | apiMs=33.55 | totalMs=33.55
2026-05-13 11:42:54.604 | step 1 | route=Ticket_Entry_SPOC_Module | empId=17434 | query called at=11:42:54.604
2026-05-13 11:42:54.819 | step 2 | route=Ticket_Entry_SPOC_Module | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=214.13
2026-05-13 11:42:54.822 | step 3 | route=Ticket_Entry_SPOC_Module | empId=17434 | apiMs=218.67 | totalMs=218.67
2026-05-13 11:42:58.196 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query called at=11:42:58.196
2026-05-13 11:42:58.207 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=10.2
2026-05-13 11:42:58.210 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=17434 | apiMs=14.36 | totalMs=14.36
2026-05-13 11:44:36.313 | step 1 | route=IT_TicketPost | empId=17434 | query called at=11:44:36.313
2026-05-13 11:44:36.325 | step 2 | route=IT_TicketPost | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=11.01
2026-05-13 11:44:36.326 | step 3 | route=IT_TicketPost | empId=17434 | apiMs=12.38 | totalMs=12.38
2026-05-13 11:44:36.341 | step 1 | route=IT_TicketPost | empId=17434 | query called at=11:44:36.341
2026-05-13 11:44:36.361 | step 2 | route=IT_TicketPost | empId=17434 | query=IT_Ticket_Save_SPOC | queryMs=19.63
2026-05-13 11:44:36.363 | step 3 | route=IT_TicketPost | empId=17434 | apiMs=22.10 | totalMs=22.10
2026-05-13 11:44:36.363 | step 1 | route=IT_TicketPost | empId=17434 | query called at=11:44:36.363
2026-05-13 11:44:36.365 | step 2 | route=IT_TicketPost | empId=17434 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-05-13 11:44:36.366 | step 3 | route=IT_TicketPost | empId=17434 | apiMs=2.56 | totalMs=2.56
2026-05-13 11:44:36.366 | step 1 | route=IT_TicketPost | empId=17434 | query called at=11:44:36.366
2026-05-13 11:44:36.368 | step 2 | route=IT_TicketPost | empId=17434 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.9
2026-05-13 11:44:36.368 | step 3 | route=IT_TicketPost | empId=17434 | apiMs=1.94 | totalMs=1.94
2026-05-13 11:44:38.336 | step 1 | route=IT_Ticket | empId=17434 | query called at=11:44:38.336
2026-05-13 11:44:38.346 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=9.43
2026-05-13 11:44:38.348 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=0.97
2026-05-13 11:44:38.349 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-13 11:44:38.350 | step 2 | route=IT_Ticket | empId=17434 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-05-13 11:44:38.352 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_it_Ticket_Details | queryMs=0.85
2026-05-13 11:44:38.353 | step 2 | route=IT_Ticket | empId=17434 | query=VMS_Comp_login_proc | queryMs=0.91
2026-05-13 11:44:38.353 | step 3 | route=IT_Ticket | empId=17434 | apiMs=16.79 | totalMs=16.79
2026-05-13 11:44:38.354 | step 1 | route=IT_Ticket | empId=17434 | query called at=11:44:38.354
2026-05-13 11:44:38.355 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-13 11:44:38.357 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-13 11:44:38.358 | step 2 | route=IT_Ticket | empId=17434 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-13 11:44:38.358 | step 3 | route=IT_Ticket | empId=17434 | apiMs=4.36 | totalMs=4.36
2026-05-13 11:58:49.717 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:58:49.717
2026-05-13 11:58:49.762 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=43.49
2026-05-13 11:58:49.764 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-13 11:58:49.765 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-13 11:58:49.767 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-13 11:58:49.795 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=27.59
2026-05-13 11:58:49.801 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=5.69
2026-05-13 11:58:49.801 | step 3 | route=IT_Ticket | empId=21248 | apiMs=83.76 | totalMs=83.76
2026-05-13 11:58:49.802 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:58:49.802
2026-05-13 11:58:49.822 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=19.61
2026-05-13 11:58:49.824 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-13 11:58:49.825 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-13 11:58:49.826 | step 3 | route=IT_Ticket | empId=21248 | apiMs=23.64 | totalMs=23.64
2026-05-13 11:58:55.526 | step 1 | route=Ticket_Entry_SPOC_Module | empId=21248 | query called at=11:58:55.526
2026-05-13 11:58:55.840 | step 2 | route=Ticket_Entry_SPOC_Module | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=313.81
2026-05-13 11:58:55.844 | step 3 | route=Ticket_Entry_SPOC_Module | empId=21248 | apiMs=317.95 | totalMs=317.95
2026-05-13 11:58:57.182 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query called at=11:58:57.182
2026-05-13 11:58:57.194 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=11.75
2026-05-13 11:58:57.198 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=21248 | apiMs=15.97 | totalMs=15.97
2026-05-13 11:59:27.282 | step 1 | route=IT_TicketPost | empId=21248 | query called at=11:59:27.282
2026-05-13 11:59:27.292 | step 2 | route=IT_TicketPost | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-05-13 11:59:27.296 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=14.01 | totalMs=14.01
2026-05-13 11:59:27.299 | step 1 | route=IT_TicketPost | empId=21248 | query called at=11:59:27.299
2026-05-13 11:59:28.519 | step 2 | route=IT_TicketPost | empId=21248 | query=IT_Ticket_Save_SPOC | queryMs=1217.98
2026-05-13 11:59:28.522 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=1,223.06 | totalMs=1,223.06
2026-05-13 11:59:28.522 | step 1 | route=IT_TicketPost | empId=21248 | query called at=11:59:28.522
2026-05-13 11:59:28.548 | step 2 | route=IT_TicketPost | empId=21248 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.59
2026-05-13 11:59:28.548 | step 3 | route=IT_TicketPost | empId=21248 | apiMs=25.74 | totalMs=25.74
2026-05-13 11:59:30.148 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:59:30.148
2026-05-13 11:59:30.158 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=10.02
2026-05-13 11:59:30.160 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.25
2026-05-13 11:59:30.162 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-13 11:59:30.163 | step 2 | route=IT_Ticket | empId=21248 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-13 11:59:30.164 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-05-13 11:59:30.171 | step 2 | route=IT_Ticket | empId=21248 | query=VMS_Comp_login_proc | queryMs=5.91
2026-05-13 11:59:30.171 | step 3 | route=IT_Ticket | empId=21248 | apiMs=23.48 | totalMs=23.48
2026-05-13 11:59:30.172 | step 1 | route=IT_Ticket | empId=21248 | query called at=11:59:30.172
2026-05-13 11:59:30.174 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-13 11:59:30.175 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-13 11:59:30.177 | step 2 | route=IT_Ticket | empId=21248 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-13 11:59:30.177 | step 3 | route=IT_Ticket | empId=21248 | apiMs=5.04 | totalMs=5.04
2026-05-13 12:10:30.485 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:10:30.485
2026-05-13 12:10:30.538 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=52.74
2026-05-13 12:10:30.539 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=53.95 | totalMs=53.95
2026-05-13 12:10:31.169 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:31.169
2026-05-13 12:10:35.802 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:10:35.802
2026-05-13 12:10:36.057 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=IT_Ticket_Update_SPOC | queryMs=254.44
2026-05-13 12:10:36.062 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=260.27 | totalMs=260.27
2026-05-13 12:10:36.066 | step 1 | route=SPOC_Entry_Save | empId=59857 | query called at=12:10:36.066
2026-05-13 12:10:36.093 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.1
2026-05-13 12:10:36.094 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-13 12:10:36.096 | step 2 | route=SPOC_Entry_Save | empId=59857 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-13 12:10:36.096 | step 3 | route=SPOC_Entry_Save | empId=59857 | apiMs=30.34 | totalMs=30.34
2026-05-13 12:10:37.548 | step 1 | route=Ticket_SPOC_Approve | empId=59857 | query called at=12:10:37.548
2026-05-13 12:10:37.565 | step 2 | route=Ticket_SPOC_Approve | empId=59857 | query=IT_TIcket_SPOCApp_Report | queryMs=16.24
2026-05-13 12:10:37.566 | step 3 | route=Ticket_SPOC_Approve | empId=59857 | apiMs=17.34 | totalMs=17.34
2026-05-13 12:10:37.600 | step 1 | route=IT_Ticket | empId=51052 | query called at=12:10:37.600
2026-05-13 12:10:37.663 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=62.25
2026-05-13 12:10:37.671 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=7.92
2026-05-13 12:10:37.680 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-05-13 12:10:37.688 | step 2 | route=IT_Ticket | empId=51052 | query=KPI_IT_Ticket_Details_New | queryMs=8.08
2026-05-13 12:10:37.722 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_it_Ticket_Details | queryMs=32.98
2026-05-13 12:10:37.740 | step 2 | route=IT_Ticket | empId=51052 | query=VMS_Comp_login_proc | queryMs=17.73
2026-05-13 12:10:37.740 | step 3 | route=IT_Ticket | empId=51052 | apiMs=140.03 | totalMs=140.03
2026-05-13 12:10:37.741 | step 1 | route=IT_Ticket | empId=51052 | query called at=12:10:37.741
2026-05-13 12:10:37.784 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=42.74
2026-05-13 12:10:37.793 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=8.42
2026-05-13 12:10:37.801 | step 2 | route=IT_Ticket | empId=51052 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-05-13 12:10:37.801 | step 3 | route=IT_Ticket | empId=51052 | apiMs=60.69 | totalMs=60.69
2026-05-13 12:10:38.182 | step 4 | route=pageRenderd | empId=59857 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:38.182
2026-05-13 12:10:39.958 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:10:39.958
2026-05-13 12:10:44.625 | step 1 | route=Ticket_SPOC_Approve | empId=51052 | query called at=12:10:44.625
2026-05-13 12:10:44.641 | step 2 | route=Ticket_SPOC_Approve | empId=51052 | query=IT_TIcket_SPOCApp_Report | queryMs=15.46
2026-05-13 12:10:44.644 | step 3 | route=Ticket_SPOC_Approve | empId=51052 | apiMs=19.28 | totalMs=19.28
2026-05-13 12:10:45.050 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:10:45.050
2026-05-13 12:10:48.762 | step 1 | route=IT_Ticket_Report | empId=51052 | query called at=12:10:48.762
2026-05-13 12:10:49.044 | step 2 | route=IT_Ticket_Report | empId=51052 | query=kpi_it_ticket_report_page_proc | queryMs=280.91
2026-05-13 12:10:49.044 | step 3 | route=IT_Ticket_Report | empId=51052 | apiMs=282.04 | totalMs=282.04
2026-05-13 12:10:49.469 | step 4 | route=pageRenderd | empId=51052 | Page=TICKET ENTRY REPORT | page fully loaded at : 12:10:49.469
2026-05-13 12:17:09.233 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:17:09.233
2026-05-13 12:17:09.290 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=55.76
2026-05-13 12:17:09.298 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=7.59
2026-05-13 12:17:09.306 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=8.05
2026-05-13 12:17:09.315 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=7.83
2026-05-13 12:17:09.350 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=34.87
2026-05-13 12:17:09.361 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=10.76
2026-05-13 12:17:09.362 | step 3 | route=IT_Ticket | empId=39370 | apiMs=128.36 | totalMs=128.36
2026-05-13 12:17:09.362 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:17:09.362
2026-05-13 12:17:09.387 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=24.68
2026-05-13 12:17:09.396 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-05-13 12:17:09.404 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=7.93
2026-05-13 12:17:09.404 | step 3 | route=IT_Ticket | empId=39370 | apiMs=42.20 | totalMs=42.20
2026-05-13 12:17:21.691 | step 1 | route=Ticket_Entry_SPOC_Module | empId=39370 | query called at=12:17:21.691
2026-05-13 12:17:22.004 | step 2 | route=Ticket_Entry_SPOC_Module | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=311.92
2026-05-13 12:17:22.008 | step 3 | route=Ticket_Entry_SPOC_Module | empId=39370 | apiMs=316.75 | totalMs=316.75
2026-05-13 12:17:24.384 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query called at=12:17:24.384
2026-05-13 12:17:24.399 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=13.39
2026-05-13 12:17:24.403 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=39370 | apiMs=18.12 | totalMs=18.12
2026-05-13 12:18:36.903 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:18:36.903
2026-05-13 12:18:36.983 | step 2 | route=IT_TicketPost | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=78.8
2026-05-13 12:18:36.987 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=83.57 | totalMs=83.57
2026-05-13 12:18:36.990 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:18:36.990
2026-05-13 12:18:37.018 | step 2 | route=IT_TicketPost | empId=39370 | query=IT_Ticket_Save_SPOC | queryMs=24.71
2026-05-13 12:18:37.021 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=30.91 | totalMs=30.91
2026-05-13 12:18:37.021 | step 1 | route=IT_TicketPost | empId=39370 | query called at=12:18:37.021
2026-05-13 12:18:37.043 | step 2 | route=IT_TicketPost | empId=39370 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=20.85
2026-05-13 12:18:37.043 | step 3 | route=IT_TicketPost | empId=39370 | apiMs=22.05 | totalMs=22.05
2026-05-13 12:18:37.858 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:18:37.858
2026-05-13 12:18:37.868 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-05-13 12:18:37.870 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-13 12:18:37.871 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-13 12:18:37.873 | step 2 | route=IT_Ticket | empId=39370 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-13 12:18:37.874 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-05-13 12:18:37.879 | step 2 | route=IT_Ticket | empId=39370 | query=VMS_Comp_login_proc | queryMs=3.9
2026-05-13 12:18:37.879 | step 3 | route=IT_Ticket | empId=39370 | apiMs=21.56 | totalMs=21.56
2026-05-13 12:18:37.880 | step 1 | route=IT_Ticket | empId=39370 | query called at=12:18:37.880
2026-05-13 12:18:37.882 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-13 12:18:37.883 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-13 12:18:37.885 | step 2 | route=IT_Ticket | empId=39370 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-13 12:18:37.885 | step 3 | route=IT_Ticket | empId=39370 | apiMs=5.61 | totalMs=5.61
2026-05-13 12:32:49.254 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:32:49.254
2026-05-13 12:32:49.292 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=37.26
2026-05-13 12:32:49.298 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-13 12:32:49.302 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-13 12:32:49.306 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-13 12:32:49.328 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=21.86
2026-05-13 12:32:49.333 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=4.72
2026-05-13 12:32:49.334 | step 3 | route=IT_Ticket | empId=46973 | apiMs=79.46 | totalMs=79.46
2026-05-13 12:32:49.335 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:32:49.335
2026-05-13 12:32:49.346 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=11.38
2026-05-13 12:32:49.348 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-13 12:32:49.349 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.83
2026-05-13 12:32:49.349 | step 3 | route=IT_Ticket | empId=46973 | apiMs=14.53 | totalMs=14.53
2026-05-13 12:34:49.489 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46973 | query called at=12:34:49.489
2026-05-13 12:34:49.934 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=444.74
2026-05-13 12:34:49.938 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46973 | apiMs=449.17 | totalMs=449.17
2026-05-13 12:35:08.649 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query called at=12:35:08.649
2026-05-13 12:35:08.836 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=186.35
2026-05-13 12:35:08.837 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46973 | apiMs=187.59 | totalMs=187.59
2026-05-13 12:40:02.810 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:40:02.810
2026-05-13 12:40:02.840 | step 2 | route=IT_TicketPost | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=29.32
2026-05-13 12:40:02.841 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=30.65 | totalMs=30.65
2026-05-13 12:40:02.841 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:40:02.841
2026-05-13 12:40:02.869 | step 2 | route=IT_TicketPost | empId=46973 | query=IT_Ticket_Save_SPOC | queryMs=27.35
2026-05-13 12:40:02.871 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=29.38 | totalMs=29.38
2026-05-13 12:40:02.871 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:40:02.871
2026-05-13 12:40:02.898 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.63
2026-05-13 12:40:02.898 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=26.66 | totalMs=26.66
2026-05-13 12:40:02.899 | step 1 | route=IT_TicketPost | empId=46973 | query called at=12:40:02.899
2026-05-13 12:40:02.900 | step 2 | route=IT_TicketPost | empId=46973 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-13 12:40:02.900 | step 3 | route=IT_TicketPost | empId=46973 | apiMs=1.80 | totalMs=1.80
2026-05-13 12:40:05.332 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:40:05.332
2026-05-13 12:40:05.343 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-13 12:40:05.347 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-13 12:40:05.351 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=0.76
2026-05-13 12:40:05.355 | step 2 | route=IT_Ticket | empId=46973 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-13 12:40:05.385 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_it_Ticket_Details | queryMs=29.97
2026-05-13 12:40:05.392 | step 2 | route=IT_Ticket | empId=46973 | query=VMS_Comp_login_proc | queryMs=6.01
2026-05-13 12:40:05.392 | step 3 | route=IT_Ticket | empId=46973 | apiMs=60.21 | totalMs=60.21
2026-05-13 12:40:05.393 | step 1 | route=IT_Ticket | empId=46973 | query called at=12:40:05.393
2026-05-13 12:40:05.414 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=20.57
2026-05-13 12:40:05.415 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-13 12:40:05.416 | step 2 | route=IT_Ticket | empId=46973 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-13 12:40:05.417 | step 3 | route=IT_Ticket | empId=46973 | apiMs=23.91 | totalMs=23.91
2026-05-13 12:57:18.424 | step 1 | route=IT_Ticket | empId=63457 | query called at=12:57:18.424
2026-05-13 12:57:18.455 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=30.67
2026-05-13 12:57:18.457 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-13 12:57:18.459 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.27
2026-05-13 12:57:18.460 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-13 12:57:18.489 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_it_Ticket_Details | queryMs=28.57
2026-05-13 12:57:18.496 | step 2 | route=IT_Ticket | empId=63457 | query=VMS_Comp_login_proc | queryMs=5.99
2026-05-13 12:57:18.496 | step 3 | route=IT_Ticket | empId=63457 | apiMs=72.33 | totalMs=72.33
2026-05-13 12:57:18.497 | step 1 | route=IT_Ticket | empId=63457 | query called at=12:57:18.497
2026-05-13 12:57:18.517 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=19.25
2026-05-13 12:57:18.518 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-13 12:57:18.520 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-13 12:57:18.520 | step 3 | route=IT_Ticket | empId=63457 | apiMs=23.21 | totalMs=23.21
2026-05-13 12:57:32.698 | step 1 | route=Ticket_Entry_SPOC_Module | empId=63457 | query called at=12:57:32.698
2026-05-13 12:57:33.513 | step 2 | route=Ticket_Entry_SPOC_Module | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=814.54
2026-05-13 12:57:33.518 | step 3 | route=Ticket_Entry_SPOC_Module | empId=63457 | apiMs=819.93 | totalMs=819.93
2026-05-13 12:57:35.387 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query called at=12:57:35.387
2026-05-13 12:57:35.401 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=12.65
2026-05-13 12:57:35.404 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=63457 | apiMs=16.59 | totalMs=16.59
2026-05-13 12:59:52.152 | step 1 | route=IT_Ticket | empId=40205 | query called at=12:59:52.152
2026-05-13 12:59:52.163 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-05-13 12:59:52.164 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-13 12:59:52.166 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-13 12:59:52.168 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-13 12:59:52.169 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-05-13 12:59:52.176 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=6.27
2026-05-13 12:59:52.176 | step 3 | route=IT_Ticket | empId=40205 | apiMs=24.87 | totalMs=24.87
2026-05-13 12:59:52.177 | step 1 | route=IT_Ticket | empId=40205 | query called at=12:59:52.177
2026-05-13 12:59:52.179 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-13 12:59:52.180 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.18
2026-05-13 12:59:52.182 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-13 12:59:52.182 | step 3 | route=IT_Ticket | empId=40205 | apiMs=5.16 | totalMs=5.16
2026-05-13 13:00:03.686 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40205 | query called at=13:00:03.686
2026-05-13 13:00:03.874 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=187.24
2026-05-13 13:00:03.874 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40205 | apiMs=188.43 | totalMs=188.43
2026-05-13 13:00:05.310 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query called at=13:00:05.310
2026-05-13 13:00:05.349 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=37.96
2026-05-13 13:00:05.349 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40205 | apiMs=39.02 | totalMs=39.02
2026-05-13 13:00:34.229 | step 1 | route=IT_TicketPost | empId=40205 | query called at=13:00:34.229
2026-05-13 13:00:34.240 | step 2 | route=IT_TicketPost | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=9.91
2026-05-13 13:00:34.243 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=14.21 | totalMs=14.21
2026-05-13 13:00:34.246 | step 1 | route=IT_TicketPost | empId=40205 | query called at=13:00:34.246
2026-05-13 13:00:34.272 | step 2 | route=IT_TicketPost | empId=40205 | query=IT_Ticket_Save_SPOC | queryMs=23.32
2026-05-13 13:00:34.276 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=30.15 | totalMs=30.15
2026-05-13 13:00:34.277 | step 1 | route=IT_TicketPost | empId=40205 | query called at=13:00:34.277
2026-05-13 13:00:34.293 | step 2 | route=IT_TicketPost | empId=40205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=15.85
2026-05-13 13:00:34.294 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=17.15 | totalMs=17.15
2026-05-13 13:00:34.294 | step 1 | route=IT_TicketPost | empId=40205 | query called at=13:00:34.294
2026-05-13 13:00:34.296 | step 2 | route=IT_TicketPost | empId=40205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.87
2026-05-13 13:00:34.296 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=1.64 | totalMs=1.64
2026-05-13 13:00:36.996 | step 1 | route=IT_Ticket | empId=40205 | query called at=13:00:36.996
2026-05-13 13:00:37.007 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=9.97
2026-05-13 13:00:37.011 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-13 13:00:37.015 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-13 13:00:37.017 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-13 13:00:37.019 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-13 13:00:37.024 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=4.97
2026-05-13 13:00:37.024 | step 3 | route=IT_Ticket | empId=40205 | apiMs=27.85 | totalMs=27.85
2026-05-13 13:00:37.025 | step 1 | route=IT_Ticket | empId=40205 | query called at=13:00:37.025
2026-05-13 13:00:37.027 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-13 13:00:37.028 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-13 13:00:37.029 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-13 13:00:37.030 | step 3 | route=IT_Ticket | empId=40205 | apiMs=4.60 | totalMs=4.60
2026-05-13 13:00:44.823 | step 1 | route=Ticket_Entry_SPOC_Module | empId=40205 | query called at=13:00:44.823
2026-05-13 13:00:45.009 | step 2 | route=Ticket_Entry_SPOC_Module | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=185.72
2026-05-13 13:00:45.013 | step 3 | route=Ticket_Entry_SPOC_Module | empId=40205 | apiMs=189.60 | totalMs=189.60
2026-05-13 13:00:51.516 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query called at=13:00:51.516
2026-05-13 13:00:51.527 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-05-13 13:00:51.531 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40205 | apiMs=14.37 | totalMs=14.37
2026-05-13 13:00:58.003 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query called at=13:00:58.003
2026-05-13 13:00:58.014 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=10.29
2026-05-13 13:00:58.017 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=40205 | apiMs=14.39 | totalMs=14.39
2026-05-13 13:01:35.726 | step 1 | route=IT_TicketPost | empId=40205 | query called at=13:01:35.726
2026-05-13 13:01:35.738 | step 2 | route=IT_TicketPost | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=10.93
2026-05-13 13:01:35.741 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=14.81 | totalMs=14.81
2026-05-13 13:01:35.744 | step 1 | route=IT_TicketPost | empId=40205 | query called at=13:01:35.744
2026-05-13 13:01:35.750 | step 2 | route=IT_TicketPost | empId=40205 | query=IT_Ticket_Save_SPOC | queryMs=3.54
2026-05-13 13:01:35.752 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=8.35 | totalMs=8.35
2026-05-13 13:01:35.753 | step 1 | route=IT_TicketPost | empId=40205 | query called at=13:01:35.753
2026-05-13 13:01:35.755 | step 2 | route=IT_TicketPost | empId=40205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.83
2026-05-13 13:01:35.755 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=2.77 | totalMs=2.77
2026-05-13 13:01:35.756 | step 1 | route=IT_TicketPost | empId=40205 | query called at=13:01:35.756
2026-05-13 13:01:35.757 | step 2 | route=IT_TicketPost | empId=40205 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-05-13 13:01:35.758 | step 3 | route=IT_TicketPost | empId=40205 | apiMs=1.79 | totalMs=1.79
2026-05-13 13:01:37.909 | step 1 | route=IT_Ticket | empId=40205 | query called at=13:01:37.909
2026-05-13 13:01:37.927 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=17.71
2026-05-13 13:01:37.931 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-13 13:01:37.935 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-13 13:01:37.936 | step 2 | route=IT_Ticket | empId=40205 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-13 13:01:37.938 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-13 13:01:37.940 | step 2 | route=IT_Ticket | empId=40205 | query=VMS_Comp_login_proc | queryMs=1.71
2026-05-13 13:01:37.941 | step 3 | route=IT_Ticket | empId=40205 | apiMs=31.79 | totalMs=31.79
2026-05-13 13:01:37.941 | step 1 | route=IT_Ticket | empId=40205 | query called at=13:01:37.941
2026-05-13 13:01:37.943 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-05-13 13:01:37.945 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-13 13:01:37.946 | step 2 | route=IT_Ticket | empId=40205 | query=Kpi_HW_Ticket_Details | queryMs=1.09
2026-05-13 13:01:37.947 | step 3 | route=IT_Ticket | empId=40205 | apiMs=5.61 | totalMs=5.61
2026-05-13 13:08:57.043 | step 1 | route=IT_Ticket | empId=48449 | query called at=13:08:57.043
2026-05-13 13:08:57.086 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=42.51
2026-05-13 13:08:57.091 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-05-13 13:08:57.095 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-13 13:08:57.099 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-13 13:08:57.127 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=27.63
2026-05-13 13:08:57.133 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=5.96
2026-05-13 13:08:57.133 | step 3 | route=IT_Ticket | empId=48449 | apiMs=90.80 | totalMs=90.80
2026-05-13 13:08:57.134 | step 1 | route=IT_Ticket | empId=48449 | query called at=13:08:57.134
2026-05-13 13:08:57.153 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=18.74
2026-05-13 13:08:57.155 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-13 13:08:57.156 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-13 13:08:57.156 | step 3 | route=IT_Ticket | empId=48449 | apiMs=22.34 | totalMs=22.34
2026-05-13 13:09:10.209 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=13:09:10.209
2026-05-13 13:09:11.042 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=832.29
2026-05-13 13:09:11.045 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=836.42 | totalMs=836.42
2026-05-13 13:09:12.479 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=13:09:12.479
2026-05-13 13:09:12.491 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=11.87
2026-05-13 13:09:12.495 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=15.59 | totalMs=15.59
2026-05-13 13:09:20.094 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=13:09:20.094
2026-05-13 13:09:20.251 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=155.86
2026-05-13 13:09:20.254 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=159.62 | totalMs=159.62
2026-05-13 13:09:23.005 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=13:09:23.005
2026-05-13 13:09:23.021 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=11.56
2026-05-13 13:09:23.025 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=19.66 | totalMs=19.66
2026-05-13 13:09:47.860 | step 1 | route=IT_TicketPost | empId=48449 | query called at=13:09:47.860
2026-05-13 13:09:47.871 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-05-13 13:09:47.871 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=11.33 | totalMs=11.33
2026-05-13 13:09:47.872 | step 1 | route=IT_TicketPost | empId=48449 | query called at=13:09:47.872
2026-05-13 13:09:47.946 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=73.59
2026-05-13 13:09:47.948 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=76.25 | totalMs=76.25
2026-05-13 13:09:47.948 | step 1 | route=IT_TicketPost | empId=48449 | query called at=13:09:47.948
2026-05-13 13:09:47.951 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.86
2026-05-13 13:09:47.951 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=2.89 | totalMs=2.89
2026-05-13 13:09:47.952 | step 1 | route=IT_TicketPost | empId=48449 | query called at=13:09:47.952
2026-05-13 13:09:47.954 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.12
2026-05-13 13:09:47.954 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=1.89 | totalMs=1.89
2026-05-13 13:09:48.184 | step 1 | route=IT_Ticket | empId=48449 | query called at=13:09:48.184
2026-05-13 13:09:48.194 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.06
2026-05-13 13:09:48.196 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-13 13:09:48.198 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-13 13:09:48.199 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-13 13:09:48.201 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.17
2026-05-13 13:09:48.207 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=5.88
2026-05-13 13:09:48.208 | step 3 | route=IT_Ticket | empId=48449 | apiMs=23.98 | totalMs=23.98
2026-05-13 13:09:48.208 | step 1 | route=IT_Ticket | empId=48449 | query called at=13:09:48.208
2026-05-13 13:09:48.210 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-13 13:09:48.211 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-13 13:09:48.212 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-13 13:09:48.213 | step 3 | route=IT_Ticket | empId=48449 | apiMs=4.41 | totalMs=4.41
2026-05-13 13:30:05.898 | step 1 | route=IT_TicketPost | empId=63457 | query called at=13:30:05.898
2026-05-13 13:30:05.931 | step 2 | route=IT_TicketPost | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=32.54
2026-05-13 13:30:05.934 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=36.29 | totalMs=36.29
2026-05-13 13:30:05.937 | step 1 | route=IT_TicketPost | empId=63457 | query called at=13:30:05.937
2026-05-13 13:30:05.965 | step 2 | route=IT_TicketPost | empId=63457 | query=IT_Ticket_Save_SPOC | queryMs=24.5
2026-05-13 13:30:05.967 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=29.30 | totalMs=29.30
2026-05-13 13:30:05.967 | step 1 | route=IT_TicketPost | empId=63457 | query called at=13:30:05.967
2026-05-13 13:30:05.985 | step 2 | route=IT_TicketPost | empId=63457 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=17.25
2026-05-13 13:30:05.985 | step 3 | route=IT_TicketPost | empId=63457 | apiMs=18.24 | totalMs=18.24
2026-05-13 13:30:07.933 | step 1 | route=IT_Ticket | empId=63457 | query called at=13:30:07.933
2026-05-13 13:30:07.943 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=9.98
2026-05-13 13:30:07.945 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-13 13:30:07.947 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-13 13:30:07.948 | step 2 | route=IT_Ticket | empId=63457 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-13 13:30:07.977 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_it_Ticket_Details | queryMs=28.35
2026-05-13 13:30:07.983 | step 2 | route=IT_Ticket | empId=63457 | query=VMS_Comp_login_proc | queryMs=5.87
2026-05-13 13:30:07.984 | step 3 | route=IT_Ticket | empId=63457 | apiMs=51.04 | totalMs=51.04
2026-05-13 13:30:07.984 | step 1 | route=IT_Ticket | empId=63457 | query called at=13:30:07.984
2026-05-13 13:30:08.004 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=19.28
2026-05-13 13:30:08.005 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-13 13:30:08.007 | step 2 | route=IT_Ticket | empId=63457 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-13 13:30:08.007 | step 3 | route=IT_Ticket | empId=63457 | apiMs=23.12 | totalMs=23.12
2026-05-13 13:41:59.515 | step 1 | route=IT_Ticket | empId=65950 | query called at=13:41:59.515
2026-05-13 13:41:59.561 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=44.37
2026-05-13 13:41:59.566 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=1.2
2026-05-13 13:41:59.570 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-13 13:41:59.574 | step 2 | route=IT_Ticket | empId=65950 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-13 13:41:59.591 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_it_Ticket_Details | queryMs=16.46
2026-05-13 13:41:59.593 | step 2 | route=IT_Ticket | empId=65950 | query=VMS_Comp_login_proc | queryMs=1.04
2026-05-13 13:41:59.593 | step 3 | route=IT_Ticket | empId=65950 | apiMs=77.78 | totalMs=77.78
2026-05-13 13:41:59.594 | step 1 | route=IT_Ticket | empId=65950 | query called at=13:41:59.594
2026-05-13 13:41:59.606 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_HW_Ticket_Details | queryMs=11.64
2026-05-13 13:41:59.608 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-13 13:41:59.609 | step 2 | route=IT_Ticket | empId=65950 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-13 13:41:59.610 | step 3 | route=IT_Ticket | empId=65950 | apiMs=15.68 | totalMs=15.68
2026-05-13 13:56:31.646 | step 1 | route=Ticket_SPOC_Approve | empId=49337 | query called at=13:56:31.646
2026-05-13 13:56:31.738 | step 2 | route=Ticket_SPOC_Approve | empId=49337 | query=IT_TIcket_SPOCApp_Report | queryMs=91.27
2026-05-13 13:56:31.742 | step 3 | route=Ticket_SPOC_Approve | empId=49337 | apiMs=95.29 | totalMs=95.29
2026-05-13 13:56:33.178 | step 4 | route=pageRenderd | empId=49337 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 13:56:33.178
2026-05-13 14:04:54.371 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:04:54.371
2026-05-13 14:04:54.417 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=44.71
2026-05-13 14:04:54.421 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-13 14:04:54.425 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-13 14:04:54.429 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-13 14:04:54.448 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=18.58
2026-05-13 14:04:54.453 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=4.24
2026-05-13 14:04:54.453 | step 3 | route=IT_Ticket | empId=43200 | apiMs=81.94 | totalMs=81.94
2026-05-13 14:04:54.454 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:04:54.454
2026-05-13 14:04:54.468 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=13.7
2026-05-13 14:04:54.469 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-13 14:04:54.471 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-13 14:04:54.471 | step 3 | route=IT_Ticket | empId=43200 | apiMs=17.07 | totalMs=17.07
2026-05-13 14:05:20.185 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43200 | query called at=14:05:20.185
2026-05-13 14:05:20.360 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=174.38
2026-05-13 14:05:20.361 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43200 | apiMs=175.53 | totalMs=175.53
2026-05-13 14:05:24.829 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query called at=14:05:24.829
2026-05-13 14:05:24.846 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=16.05
2026-05-13 14:05:24.847 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43200 | apiMs=17.16 | totalMs=17.16
2026-05-13 14:05:59.735 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:05:59.735
2026-05-13 14:05:59.752 | step 2 | route=IT_TicketPost | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=16.3
2026-05-13 14:05:59.755 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=20.55 | totalMs=20.55
2026-05-13 14:05:59.758 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:05:59.758
2026-05-13 14:05:59.815 | step 2 | route=IT_TicketPost | empId=43200 | query=IT_Ticket_Save_SPOC | queryMs=53.5
2026-05-13 14:05:59.828 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=69.38 | totalMs=69.38
2026-05-13 14:05:59.828 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:05:59.828
2026-05-13 14:05:59.861 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=32.18
2026-05-13 14:05:59.862 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=33.57 | totalMs=33.57
2026-05-13 14:05:59.863 | step 1 | route=IT_TicketPost | empId=43200 | query called at=14:05:59.863
2026-05-13 14:05:59.870 | step 2 | route=IT_TicketPost | empId=43200 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.75
2026-05-13 14:05:59.870 | step 3 | route=IT_TicketPost | empId=43200 | apiMs=7.63 | totalMs=7.63
2026-05-13 14:06:01.818 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:06:01.818
2026-05-13 14:06:01.831 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=13.28
2026-05-13 14:06:01.840 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5
2026-05-13 14:06:01.848 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.44
2026-05-13 14:06:01.856 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-05-13 14:06:01.865 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=8.14
2026-05-13 14:06:01.873 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=8.19
2026-05-13 14:06:01.874 | step 3 | route=IT_Ticket | empId=43200 | apiMs=56.24 | totalMs=56.24
2026-05-13 14:06:01.874 | step 1 | route=IT_Ticket | empId=43200 | query called at=14:06:01.874
2026-05-13 14:06:01.882 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=6.99
2026-05-13 14:06:01.890 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.95
2026-05-13 14:06:01.899 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.07
2026-05-13 14:06:01.899 | step 3 | route=IT_Ticket | empId=43200 | apiMs=24.62 | totalMs=24.62
2026-05-13 14:09:19.420 | step 1 | route=IT_Ticket | empId=57185 | query called at=14:09:19.420
2026-05-13 14:09:19.445 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=24.86
2026-05-13 14:09:19.450 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-13 14:09:19.454 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-13 14:09:19.459 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-13 14:09:19.460 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.23
2026-05-13 14:09:19.466 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=5.92
2026-05-13 14:09:19.467 | step 3 | route=IT_Ticket | empId=57185 | apiMs=47.25 | totalMs=47.25
2026-05-13 14:09:19.467 | step 1 | route=IT_Ticket | empId=57185 | query called at=14:09:19.467
2026-05-13 14:09:19.470 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.65
2026-05-13 14:09:19.471 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-13 14:09:19.472 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-13 14:09:19.473 | step 3 | route=IT_Ticket | empId=57185 | apiMs=5.28 | totalMs=5.28
2026-05-13 14:09:30.685 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57185 | query called at=14:09:30.685
2026-05-13 14:09:31.122 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=436.35
2026-05-13 14:09:31.122 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57185 | apiMs=437.54 | totalMs=437.54
2026-05-13 14:09:33.687 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=14:09:33.687
2026-05-13 14:09:33.700 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=12.33
2026-05-13 14:09:33.703 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=16.15 | totalMs=16.15
2026-05-13 14:09:40.963 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query called at=14:09:40.963
2026-05-13 14:09:40.986 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=21.65
2026-05-13 14:09:40.989 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57185 | apiMs=26.05 | totalMs=26.05
2026-05-13 14:10:17.635 | step 1 | route=IT_TicketPost | empId=57185 | query called at=14:10:17.635
2026-05-13 14:10:17.648 | step 2 | route=IT_TicketPost | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=11.93
2026-05-13 14:10:17.651 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=16.27 | totalMs=16.27
2026-05-13 14:10:17.654 | step 1 | route=IT_TicketPost | empId=57185 | query called at=14:10:17.654
2026-05-13 14:10:17.677 | step 2 | route=IT_TicketPost | empId=57185 | query=IT_Ticket_Save_SPOC | queryMs=20.03
2026-05-13 14:10:17.679 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=25.38 | totalMs=25.38
2026-05-13 14:10:17.680 | step 1 | route=IT_TicketPost | empId=57185 | query called at=14:10:17.680
2026-05-13 14:10:17.682 | step 2 | route=IT_TicketPost | empId=57185 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-05-13 14:10:17.683 | step 3 | route=IT_TicketPost | empId=57185 | apiMs=2.89 | totalMs=2.89
2026-05-13 14:10:18.536 | step 1 | route=IT_Ticket | empId=57185 | query called at=14:10:18.536
2026-05-13 14:10:18.547 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=10.43
2026-05-13 14:10:18.549 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.67
2026-05-13 14:10:18.551 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-05-13 14:10:18.553 | step 2 | route=IT_Ticket | empId=57185 | query=KPI_IT_Ticket_Details_New | queryMs=1.62
2026-05-13 14:10:18.555 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_it_Ticket_Details | queryMs=1.55
2026-05-13 14:10:18.558 | step 2 | route=IT_Ticket | empId=57185 | query=VMS_Comp_login_proc | queryMs=1.98
2026-05-13 14:10:18.558 | step 3 | route=IT_Ticket | empId=57185 | apiMs=21.90 | totalMs=21.90
2026-05-13 14:10:18.559 | step 1 | route=IT_Ticket | empId=57185 | query called at=14:10:18.559
2026-05-13 14:10:18.561 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.6
2026-05-13 14:10:18.563 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.47
2026-05-13 14:10:18.564 | step 2 | route=IT_Ticket | empId=57185 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-05-13 14:10:18.565 | step 3 | route=IT_Ticket | empId=57185 | apiMs=5.86 | totalMs=5.86
2026-05-13 14:13:10.168 | step 1 | route=IT_Ticket | empId=58375 | query called at=14:13:10.168
2026-05-13 14:13:10.180 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-05-13 14:13:10.188 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=4.54
2026-05-13 14:13:10.192 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-13 14:13:10.195 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.95
2026-05-13 14:13:10.197 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.3
2026-05-13 14:13:10.207 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=8.98
2026-05-13 14:13:10.207 | step 3 | route=IT_Ticket | empId=58375 | apiMs=38.66 | totalMs=38.66
2026-05-13 14:13:10.208 | step 1 | route=IT_Ticket | empId=58375 | query called at=14:13:10.208
2026-05-13 14:13:10.210 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.72
2026-05-13 14:13:10.211 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.1
2026-05-13 14:13:10.214 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.9
2026-05-13 14:13:10.214 | step 3 | route=IT_Ticket | empId=58375 | apiMs=6.26 | totalMs=6.26
2026-05-13 14:13:22.815 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=14:13:22.815
2026-05-13 14:13:23.261 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=445.01
2026-05-13 14:13:23.262 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=446.12 | totalMs=446.12
2026-05-13 14:13:24.880 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=14:13:24.880
2026-05-13 14:13:24.901 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=20.53
2026-05-13 14:13:24.904 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=24.16 | totalMs=24.16
2026-05-13 14:13:37.320 | step 1 | route=IT_TicketPost | empId=58375 | query called at=14:13:37.320
2026-05-13 14:13:37.333 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=12.12
2026-05-13 14:13:37.336 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=16.03 | totalMs=16.03
2026-05-13 14:13:37.339 | step 1 | route=IT_TicketPost | empId=58375 | query called at=14:13:37.339
2026-05-13 14:13:37.359 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=17.29
2026-05-13 14:13:37.362 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=22.70 | totalMs=22.70
2026-05-13 14:13:37.362 | step 1 | route=IT_TicketPost | empId=58375 | query called at=14:13:37.362
2026-05-13 14:13:37.367 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=4.03
2026-05-13 14:13:37.367 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=5.10 | totalMs=5.10
2026-05-13 14:13:37.368 | step 1 | route=IT_TicketPost | empId=58375 | query called at=14:13:37.368
2026-05-13 14:13:37.370 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.54
2026-05-13 14:13:37.370 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.32 | totalMs=2.32
2026-05-13 14:13:37.597 | step 1 | route=IT_Ticket | empId=58375 | query called at=14:13:37.597
2026-05-13 14:13:37.613 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=15.51
2026-05-13 14:13:37.615 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-13 14:13:37.616 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-13 14:13:37.618 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.98
2026-05-13 14:13:37.621 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=1.7
2026-05-13 14:13:37.624 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=3.23
2026-05-13 14:13:37.625 | step 3 | route=IT_Ticket | empId=58375 | apiMs=27.41 | totalMs=27.41
2026-05-13 14:13:37.625 | step 1 | route=IT_Ticket | empId=58375 | query called at=14:13:37.625
2026-05-13 14:13:37.627 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.81
2026-05-13 14:13:37.635 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=6.8
2026-05-13 14:13:37.636 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-05-13 14:13:37.637 | step 3 | route=IT_Ticket | empId=58375 | apiMs=11.66 | totalMs=11.66
2026-05-13 14:17:49.385 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=14:17:49.385
2026-05-13 14:17:49.446 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=59.88
2026-05-13 14:17:49.447 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=61.78 | totalMs=61.78
2026-05-13 14:17:50.239 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:17:50.239
2026-05-13 14:17:53.642 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=14:17:53.642
2026-05-13 14:17:53.681 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=IT_Ticket_Update_SPOC | queryMs=38
2026-05-13 14:17:53.699 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=56.44 | totalMs=56.44
2026-05-13 14:17:53.702 | step 1 | route=SPOC_Entry_Save | empId=10342 | query called at=14:17:53.702
2026-05-13 14:17:53.706 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-05-13 14:17:53.708 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-13 14:17:53.709 | step 2 | route=SPOC_Entry_Save | empId=10342 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.17
2026-05-13 14:17:53.710 | step 3 | route=SPOC_Entry_Save | empId=10342 | apiMs=8.09 | totalMs=8.09
2026-05-13 14:17:53.996 | step 1 | route=Ticket_SPOC_Approve | empId=10342 | query called at=14:17:53.996
2026-05-13 14:17:54.023 | step 2 | route=Ticket_SPOC_Approve | empId=10342 | query=IT_TIcket_SPOCApp_Report | queryMs=26.1
2026-05-13 14:17:54.023 | step 3 | route=Ticket_SPOC_Approve | empId=10342 | apiMs=27.08 | totalMs=27.08
2026-05-13 14:17:54.854 | step 4 | route=pageRenderd | empId=10342 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:17:54.854
2026-05-13 14:29:11.887 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=14:29:11.887
2026-05-13 14:29:11.941 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=53.3
2026-05-13 14:29:11.942 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=54.51 | totalMs=54.51
2026-05-13 14:29:13.395 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:29:13.395
2026-05-13 14:29:25.175 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=14:29:25.175
2026-05-13 14:29:25.203 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=27.38
2026-05-13 14:29:25.207 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=32.31 | totalMs=32.31
2026-05-13 14:29:25.210 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=14:29:25.210
2026-05-13 14:29:25.215 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.35
2026-05-13 14:29:25.216 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-05-13 14:29:25.217 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-05-13 14:29:25.217 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=7.09 | totalMs=7.09
2026-05-13 14:29:25.535 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=14:29:25.535
2026-05-13 14:29:25.557 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=20.43
2026-05-13 14:29:25.557 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=21.49 | totalMs=21.49
2026-05-13 14:29:26.577 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:29:26.577
2026-05-13 14:29:43.911 | step 1 | route=IT_Ticket | empId=48238 | query called at=14:29:43.911
2026-05-13 14:29:43.955 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=43.88
2026-05-13 14:29:43.957 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=1.52
2026-05-13 14:29:43.959 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-13 14:29:43.961 | step 2 | route=IT_Ticket | empId=48238 | query=KPI_IT_Ticket_Details_New | queryMs=1.14
2026-05-13 14:29:43.989 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_it_Ticket_Details | queryMs=27.67
2026-05-13 14:29:43.996 | step 2 | route=IT_Ticket | empId=48238 | query=VMS_Comp_login_proc | queryMs=5.69
2026-05-13 14:29:43.996 | step 3 | route=IT_Ticket | empId=48238 | apiMs=85.44 | totalMs=85.44
2026-05-13 14:29:43.997 | step 1 | route=IT_Ticket | empId=48238 | query called at=14:29:43.997
2026-05-13 14:29:44.016 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=18.98
2026-05-13 14:29:44.018 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-13 14:29:44.019 | step 2 | route=IT_Ticket | empId=48238 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-13 14:29:44.019 | step 3 | route=IT_Ticket | empId=48238 | apiMs=22.67 | totalMs=22.67
2026-05-13 14:34:52.825 | step 1 | route=IT_Ticket | empId=53142 | query called at=14:34:52.825
2026-05-13 14:34:52.874 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=47.9
2026-05-13 14:34:52.882 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-05-13 14:34:52.890 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=8.06
2026-05-13 14:34:52.899 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-05-13 14:34:52.933 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=33.45
2026-05-13 14:34:52.944 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=10.72
2026-05-13 14:34:52.944 | step 3 | route=IT_Ticket | empId=53142 | apiMs=119.29 | totalMs=119.29
2026-05-13 14:34:52.945 | step 1 | route=IT_Ticket | empId=53142 | query called at=14:34:52.945
2026-05-13 14:34:52.970 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=24.82
2026-05-13 14:34:52.979 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-05-13 14:34:52.987 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-05-13 14:34:52.987 | step 3 | route=IT_Ticket | empId=53142 | apiMs=42.42 | totalMs=42.42
2026-05-13 14:35:03.108 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53142 | query called at=14:35:03.108
2026-05-13 14:35:03.524 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=415.14
2026-05-13 14:35:03.524 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53142 | apiMs=416.29 | totalMs=416.29
2026-05-13 14:35:13.122 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query called at=14:35:13.122
2026-05-13 14:35:13.170 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=47.35
2026-05-13 14:35:13.173 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53142 | apiMs=51.22 | totalMs=51.22
2026-05-13 14:36:34.978 | step 1 | route=IT_TicketPost | empId=53142 | query called at=14:36:34.978
2026-05-13 14:36:35.004 | step 2 | route=IT_TicketPost | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=25.73
2026-05-13 14:36:35.008 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=29.95 | totalMs=29.95
2026-05-13 14:36:35.011 | step 1 | route=IT_TicketPost | empId=53142 | query called at=14:36:35.011
2026-05-13 14:36:35.051 | step 2 | route=IT_TicketPost | empId=53142 | query=IT_Ticket_Save_SPOC | queryMs=37.52
2026-05-13 14:36:35.053 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=42.37 | totalMs=42.37
2026-05-13 14:36:35.054 | step 1 | route=IT_TicketPost | empId=53142 | query called at=14:36:35.054
2026-05-13 14:36:35.078 | step 2 | route=IT_TicketPost | empId=53142 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.58
2026-05-13 14:36:35.078 | step 3 | route=IT_TicketPost | empId=53142 | apiMs=24.71 | totalMs=24.71
2026-05-13 14:36:35.307 | step 1 | route=IT_Ticket | empId=53142 | query called at=14:36:35.307
2026-05-13 14:36:35.317 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=10
2026-05-13 14:36:35.319 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-13 14:36:35.320 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-13 14:36:35.322 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-13 14:36:35.323 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=1.07
2026-05-13 14:36:35.329 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=5.79
2026-05-13 14:36:35.330 | step 3 | route=IT_Ticket | empId=53142 | apiMs=23.05 | totalMs=23.05
2026-05-13 14:36:35.330 | step 1 | route=IT_Ticket | empId=53142 | query called at=14:36:35.330
2026-05-13 14:36:35.332 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-13 14:36:35.333 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-13 14:36:35.335 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-13 14:36:35.335 | step 3 | route=IT_Ticket | empId=53142 | apiMs=4.77 | totalMs=4.77
2026-05-13 14:36:47.131 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:36:47.131
2026-05-13 14:36:47.141 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-05-13 14:36:47.143 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-13 14:36:47.144 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-13 14:36:47.145 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-13 14:36:47.146 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-05-13 14:36:47.148 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=1
2026-05-13 14:36:47.148 | step 3 | route=IT_Ticket | empId=60917 | apiMs=17.15 | totalMs=17.15
2026-05-13 14:36:47.149 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:36:47.149
2026-05-13 14:36:47.150 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-13 14:36:47.151 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-13 14:36:47.152 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-13 14:36:47.153 | step 3 | route=IT_Ticket | empId=60917 | apiMs=4.06 | totalMs=4.06
2026-05-13 14:37:01.096 | step 1 | route=Ticket_SPOC_Approve | empId=34215 | query called at=14:37:01.096
2026-05-13 14:37:01.147 | step 2 | route=Ticket_SPOC_Approve | empId=34215 | query=IT_TIcket_SPOCApp_Report | queryMs=50.27
2026-05-13 14:37:01.148 | step 3 | route=Ticket_SPOC_Approve | empId=34215 | apiMs=51.45 | totalMs=51.45
2026-05-13 14:37:01.715 | step 4 | route=pageRenderd | empId=34215 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:37:01.715
2026-05-13 14:37:09.999 | step 1 | route=SPOC_Entry_Save | empId=34215 | query called at=14:37:09.999
2026-05-13 14:37:10.037 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=IT_Ticket_Update_SPOC | queryMs=36.67
2026-05-13 14:37:10.048 | step 3 | route=SPOC_Entry_Save | empId=34215 | apiMs=48.40 | totalMs=48.40
2026-05-13 14:37:10.051 | step 1 | route=SPOC_Entry_Save | empId=34215 | query called at=14:37:10.051
2026-05-13 14:37:10.057 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.72
2026-05-13 14:37:10.059 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.24
2026-05-13 14:37:10.060 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-13 14:37:10.060 | step 3 | route=SPOC_Entry_Save | empId=34215 | apiMs=9.45 | totalMs=9.45
2026-05-13 14:37:10.291 | step 1 | route=Ticket_SPOC_Approve | empId=34215 | query called at=14:37:10.291
2026-05-13 14:37:10.312 | step 2 | route=Ticket_SPOC_Approve | empId=34215 | query=IT_TIcket_SPOCApp_Report | queryMs=21.06
2026-05-13 14:37:10.313 | step 3 | route=Ticket_SPOC_Approve | empId=34215 | apiMs=22.14 | totalMs=22.14
2026-05-13 14:37:10.853 | step 4 | route=pageRenderd | empId=34215 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:37:10.853
2026-05-13 14:37:11.710 | step 1 | route=Ticket_Entry_SPOC_Module | empId=60917 | query called at=14:37:11.710
2026-05-13 14:37:12.163 | step 2 | route=Ticket_Entry_SPOC_Module | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=452.11
2026-05-13 14:37:12.164 | step 3 | route=Ticket_Entry_SPOC_Module | empId=60917 | apiMs=453.31 | totalMs=453.31
2026-05-13 14:37:14.358 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query called at=14:37:14.358
2026-05-13 14:37:14.375 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=16.76
2026-05-13 14:37:14.379 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=60917 | apiMs=20.73 | totalMs=20.73
2026-05-13 14:37:21.000 | step 1 | route=SPOC_Entry_Save | empId=34215 | query called at=14:37:21.000
2026-05-13 14:37:21.420 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=IT_Ticket_Update_SPOC | queryMs=419.75
2026-05-13 14:37:21.558 | step 3 | route=SPOC_Entry_Save | empId=34215 | apiMs=557.91 | totalMs=557.91
2026-05-13 14:37:21.561 | step 1 | route=SPOC_Entry_Save | empId=34215 | query called at=14:37:21.561
2026-05-13 14:37:21.565 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.5
2026-05-13 14:37:21.567 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.01
2026-05-13 14:37:21.568 | step 2 | route=SPOC_Entry_Save | empId=34215 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-13 14:37:21.569 | step 3 | route=SPOC_Entry_Save | empId=34215 | apiMs=7.85 | totalMs=7.85
2026-05-13 14:37:21.797 | step 1 | route=Ticket_SPOC_Approve | empId=34215 | query called at=14:37:21.797
2026-05-13 14:37:21.820 | step 2 | route=Ticket_SPOC_Approve | empId=34215 | query=IT_TIcket_SPOCApp_Report | queryMs=22
2026-05-13 14:37:21.820 | step 3 | route=Ticket_SPOC_Approve | empId=34215 | apiMs=23.01 | totalMs=23.01
2026-05-13 14:37:22.378 | step 4 | route=pageRenderd | empId=34215 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:37:22.378
2026-05-13 14:38:37.354 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:38:37.354
2026-05-13 14:38:37.381 | step 2 | route=IT_TicketPost | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=25.47
2026-05-13 14:38:37.384 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=29.58 | totalMs=29.58
2026-05-13 14:38:37.387 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:38:37.387
2026-05-13 14:38:37.426 | step 2 | route=IT_TicketPost | empId=60917 | query=IT_Ticket_Save_SPOC | queryMs=35.59
2026-05-13 14:38:37.439 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=52.27 | totalMs=52.27
2026-05-13 14:38:37.440 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:38:37.440
2026-05-13 14:38:37.442 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.84
2026-05-13 14:38:37.443 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=2.84 | totalMs=2.84
2026-05-13 14:38:37.443 | step 1 | route=IT_TicketPost | empId=60917 | query called at=14:38:37.443
2026-05-13 14:38:37.445 | step 2 | route=IT_TicketPost | empId=60917 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.02
2026-05-13 14:38:37.445 | step 3 | route=IT_TicketPost | empId=60917 | apiMs=1.83 | totalMs=1.83
2026-05-13 14:38:39.694 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:38:39.694
2026-05-13 14:38:39.711 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=15.72
2026-05-13 14:38:39.719 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=7.05
2026-05-13 14:38:39.730 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.24
2026-05-13 14:38:39.738 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-05-13 14:38:39.747 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=7.71
2026-05-13 14:38:39.758 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=10.68
2026-05-13 14:38:39.759 | step 3 | route=IT_Ticket | empId=60917 | apiMs=64.21 | totalMs=64.21
2026-05-13 14:38:39.759 | step 1 | route=IT_Ticket | empId=60917 | query called at=14:38:39.759
2026-05-13 14:38:39.767 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=7.5
2026-05-13 14:38:39.776 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=7.78
2026-05-13 14:38:39.784 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=7.99
2026-05-13 14:38:39.785 | step 3 | route=IT_Ticket | empId=60917 | apiMs=25.42 | totalMs=25.42
2026-05-13 14:44:37.933 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=14:44:37.933
2026-05-13 14:44:37.976 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=42.29
2026-05-13 14:44:37.976 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=43.58 | totalMs=43.58
2026-05-13 14:44:38.729 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:44:38.729
2026-05-13 14:46:01.886 | step 1 | route=IT_Ticket | empId=47727 | query called at=14:46:01.886
2026-05-13 14:46:01.920 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=32.99
2026-05-13 14:46:01.925 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=2.24
2026-05-13 14:46:01.929 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.86
2026-05-13 14:46:01.933 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-13 14:46:01.951 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=18
2026-05-13 14:46:01.956 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=3.86
2026-05-13 14:46:01.956 | step 3 | route=IT_Ticket | empId=47727 | apiMs=69.82 | totalMs=69.82
2026-05-13 14:46:01.957 | step 1 | route=IT_Ticket | empId=47727 | query called at=14:46:01.957
2026-05-13 14:46:01.969 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=12.15
2026-05-13 14:46:01.970 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.81
2026-05-13 14:46:01.972 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-13 14:46:01.972 | step 3 | route=IT_Ticket | empId=47727 | apiMs=15.36 | totalMs=15.36
2026-05-13 14:46:10.645 | step 1 | route=Ticket_Entry_SPOC_Module | empId=47727 | query called at=14:46:10.645
2026-05-13 14:46:10.828 | step 2 | route=Ticket_Entry_SPOC_Module | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=182.17
2026-05-13 14:46:10.828 | step 3 | route=Ticket_Entry_SPOC_Module | empId=47727 | apiMs=183.36 | totalMs=183.36
2026-05-13 14:46:13.297 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=47727 | query called at=14:46:13.297
2026-05-13 14:46:13.336 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=38.28
2026-05-13 14:46:13.339 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=47727 | apiMs=42.23 | totalMs=42.23
2026-05-13 14:48:06.257 | step 1 | route=IT_TicketPost | empId=47727 | query called at=14:48:06.257
2026-05-13 14:48:06.284 | step 2 | route=IT_TicketPost | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=26.28
2026-05-13 14:48:06.289 | step 3 | route=IT_TicketPost | empId=47727 | apiMs=31.51 | totalMs=31.51
2026-05-13 14:48:06.292 | step 1 | route=IT_TicketPost | empId=47727 | query called at=14:48:06.292
2026-05-13 14:48:06.326 | step 2 | route=IT_TicketPost | empId=47727 | query=IT_Ticket_Save_SPOC | queryMs=30.59
2026-05-13 14:48:06.328 | step 3 | route=IT_TicketPost | empId=47727 | apiMs=35.93 | totalMs=35.93
2026-05-13 14:48:06.328 | step 1 | route=IT_TicketPost | empId=47727 | query called at=14:48:06.328
2026-05-13 14:48:06.355 | step 2 | route=IT_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.91
2026-05-13 14:48:06.355 | step 3 | route=IT_TicketPost | empId=47727 | apiMs=26.87 | totalMs=26.87
2026-05-13 14:48:06.585 | step 1 | route=IT_Ticket | empId=47727 | query called at=14:48:06.585
2026-05-13 14:48:06.596 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=9.82
2026-05-13 14:48:06.598 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-13 14:48:06.599 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-13 14:48:06.600 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-13 14:48:06.602 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-13 14:48:06.609 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=6.11
2026-05-13 14:48:06.609 | step 3 | route=IT_Ticket | empId=47727 | apiMs=23.59 | totalMs=23.59
2026-05-13 14:48:06.610 | step 1 | route=IT_Ticket | empId=47727 | query called at=14:48:06.610
2026-05-13 14:48:06.611 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-13 14:48:06.613 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-13 14:48:06.614 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-13 14:48:06.615 | step 3 | route=IT_Ticket | empId=47727 | apiMs=4.91 | totalMs=4.91
2026-05-13 14:49:20.501 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=14:49:20.501
2026-05-13 14:49:20.552 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=50.33
2026-05-13 14:49:20.555 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=54.30 | totalMs=54.30
2026-05-13 14:49:21.078 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:21.078
2026-05-13 14:49:24.787 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=14:49:24.787
2026-05-13 14:49:24.821 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=IT_Ticket_Update_SPOC | queryMs=33.88
2026-05-13 14:49:24.827 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=39.90 | totalMs=39.90
2026-05-13 14:49:24.830 | step 1 | route=SPOC_Entry_Save | empId=63916 | query called at=14:49:24.830
2026-05-13 14:49:24.858 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=25.92
2026-05-13 14:49:24.861 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.58
2026-05-13 14:49:24.865 | step 2 | route=SPOC_Entry_Save | empId=63916 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.02
2026-05-13 14:49:24.865 | step 3 | route=SPOC_Entry_Save | empId=63916 | apiMs=35.76 | totalMs=35.76
2026-05-13 14:49:25.110 | step 1 | route=Ticket_SPOC_Approve | empId=63916 | query called at=14:49:25.110
2026-05-13 14:49:25.127 | step 2 | route=Ticket_SPOC_Approve | empId=63916 | query=IT_TIcket_SPOCApp_Report | queryMs=16.63
2026-05-13 14:49:25.127 | step 3 | route=Ticket_SPOC_Approve | empId=63916 | apiMs=17.72 | totalMs=17.72
2026-05-13 14:49:25.761 | step 4 | route=pageRenderd | empId=63916 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 14:49:25.761
2026-05-13 14:59:13.247 | step 1 | route=IT_Ticket | empId=46592 | query called at=14:59:13.247
2026-05-13 14:59:13.292 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=44.39
2026-05-13 14:59:13.294 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-13 14:59:13.296 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-13 14:59:13.297 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-13 14:59:13.326 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=27.98
2026-05-13 14:59:13.332 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=6
2026-05-13 14:59:13.333 | step 3 | route=IT_Ticket | empId=46592 | apiMs=85.36 | totalMs=85.36
2026-05-13 14:59:13.333 | step 1 | route=IT_Ticket | empId=46592 | query called at=14:59:13.333
2026-05-13 14:59:13.359 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=25.21
2026-05-13 14:59:13.360 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-13 14:59:13.362 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.13
2026-05-13 14:59:13.362 | step 3 | route=IT_Ticket | empId=46592 | apiMs=28.94 | totalMs=28.94
2026-05-13 14:59:18.226 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46592 | query called at=14:59:18.226
2026-05-13 14:59:18.389 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=162.46
2026-05-13 14:59:18.392 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46592 | apiMs=166.25 | totalMs=166.25
2026-05-13 14:59:20.161 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query called at=14:59:20.161
2026-05-13 14:59:20.192 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=30.94
2026-05-13 14:59:20.193 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46592 | apiMs=32.11 | totalMs=32.11
2026-05-13 14:59:48.943 | step 1 | route=IT_TicketPost | empId=46592 | query called at=14:59:48.943
2026-05-13 14:59:48.954 | step 2 | route=IT_TicketPost | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-05-13 14:59:48.954 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=11.29 | totalMs=11.29
2026-05-13 14:59:48.955 | step 1 | route=IT_TicketPost | empId=46592 | query called at=14:59:48.955
2026-05-13 14:59:48.980 | step 2 | route=IT_TicketPost | empId=46592 | query=IT_Ticket_Save_SPOC | queryMs=23.64
2026-05-13 14:59:48.982 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=26.30 | totalMs=26.30
2026-05-13 14:59:48.982 | step 1 | route=IT_TicketPost | empId=46592 | query called at=14:59:48.982
2026-05-13 14:59:48.985 | step 2 | route=IT_TicketPost | empId=46592 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.95
2026-05-13 14:59:48.985 | step 3 | route=IT_TicketPost | empId=46592 | apiMs=3.00 | totalMs=3.00
2026-05-13 14:59:51.589 | step 1 | route=IT_Ticket | empId=46592 | query called at=14:59:51.589
2026-05-13 14:59:51.604 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=14.21
2026-05-13 14:59:51.612 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=7.99
2026-05-13 14:59:51.621 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=8.18
2026-05-13 14:59:51.629 | step 2 | route=IT_Ticket | empId=46592 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-05-13 14:59:51.638 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_it_Ticket_Details | queryMs=8.31
2026-05-13 14:59:51.655 | step 2 | route=IT_Ticket | empId=46592 | query=VMS_Comp_login_proc | queryMs=16.3
2026-05-13 14:59:51.655 | step 3 | route=IT_Ticket | empId=46592 | apiMs=66.25 | totalMs=66.25
2026-05-13 14:59:51.656 | step 1 | route=IT_Ticket | empId=46592 | query called at=14:59:51.656
2026-05-13 14:59:51.658 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-13 14:59:51.667 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=8.59
2026-05-13 14:59:51.676 | step 2 | route=IT_Ticket | empId=46592 | query=Kpi_HW_Ticket_Details | queryMs=8.23
2026-05-13 14:59:51.676 | step 3 | route=IT_Ticket | empId=46592 | apiMs=19.89 | totalMs=19.89
2026-05-13 15:02:49.600 | step 1 | route=IT_Ticket | empId=69134 | query called at=15:02:49.600
2026-05-13 15:02:49.628 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=27.56
2026-05-13 15:02:49.633 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-13 15:02:49.637 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-13 15:02:49.641 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-13 15:02:49.656 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_it_Ticket_Details | queryMs=15.27
2026-05-13 15:02:49.660 | step 2 | route=IT_Ticket | empId=69134 | query=VMS_Comp_login_proc | queryMs=3.69
2026-05-13 15:02:49.661 | step 3 | route=IT_Ticket | empId=69134 | apiMs=60.87 | totalMs=60.87
2026-05-13 15:02:49.661 | step 1 | route=IT_Ticket | empId=69134 | query called at=15:02:49.661
2026-05-13 15:02:49.673 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=10.73
2026-05-13 15:02:49.674 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-13 15:02:49.675 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=0.74
2026-05-13 15:02:49.675 | step 3 | route=IT_Ticket | empId=69134 | apiMs=13.83 | totalMs=13.83
2026-05-13 15:03:08.999 | step 1 | route=Ticket_Entry_SPOC_Module | empId=69134 | query called at=15:03:08.999
2026-05-13 15:03:09.312 | step 2 | route=Ticket_Entry_SPOC_Module | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=311.81
2026-05-13 15:03:09.315 | step 3 | route=Ticket_Entry_SPOC_Module | empId=69134 | apiMs=316.11 | totalMs=316.11
2026-05-13 15:03:11.197 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=69134 | query called at=15:03:11.197
2026-05-13 15:03:11.213 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=14.99
2026-05-13 15:03:11.213 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=69134 | apiMs=16.08 | totalMs=16.08
2026-05-13 15:04:15.625 | step 1 | route=IT_Ticket | empId=44319 | query called at=15:04:15.625
2026-05-13 15:04:15.636 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-05-13 15:04:15.641 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.35
2026-05-13 15:04:15.645 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.82
2026-05-13 15:04:15.648 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=0.77
2026-05-13 15:04:15.650 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-05-13 15:04:15.654 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=4.01
2026-05-13 15:04:15.654 | step 3 | route=IT_Ticket | empId=44319 | apiMs=29.14 | totalMs=29.14
2026-05-13 15:04:15.655 | step 1 | route=IT_Ticket | empId=44319 | query called at=15:04:15.655
2026-05-13 15:04:15.656 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-13 15:04:15.658 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-13 15:04:15.659 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-13 15:04:15.659 | step 3 | route=IT_Ticket | empId=44319 | apiMs=3.94 | totalMs=3.94
2026-05-13 15:04:22.211 | step 1 | route=IT_Ticket | empId=24245 | query called at=15:04:22.211
2026-05-13 15:04:22.224 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=12.09
2026-05-13 15:04:22.231 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-13 15:04:22.235 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-13 15:04:22.239 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-13 15:04:22.241 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-13 15:04:22.243 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=1.42
2026-05-13 15:04:22.243 | step 3 | route=IT_Ticket | empId=24245 | apiMs=31.91 | totalMs=31.91
2026-05-13 15:04:22.244 | step 1 | route=IT_Ticket | empId=24245 | query called at=15:04:22.244
2026-05-13 15:04:22.246 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.45
2026-05-13 15:04:22.247 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.14
2026-05-13 15:04:22.249 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-13 15:04:22.249 | step 3 | route=IT_Ticket | empId=24245 | apiMs=5.28 | totalMs=5.28
2026-05-13 15:04:23.770 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=15:04:23.770
2026-05-13 15:04:23.954 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=183.63
2026-05-13 15:04:23.954 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=184.77 | totalMs=184.77
2026-05-13 15:04:27.861 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=15:04:27.861
2026-05-13 15:04:27.874 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=12.57
2026-05-13 15:04:27.877 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=16.17 | totalMs=16.17
2026-05-13 15:05:06.330 | step 1 | route=Ticket_Entry_SPOC_Module | empId=24245 | query called at=15:05:06.330
2026-05-13 15:05:06.470 | step 2 | route=Ticket_Entry_SPOC_Module | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=139.27
2026-05-13 15:05:06.471 | step 3 | route=Ticket_Entry_SPOC_Module | empId=24245 | apiMs=140.53 | totalMs=140.53
2026-05-13 15:05:09.392 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=24245 | query called at=15:05:09.392
2026-05-13 15:05:09.419 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=26.57
2026-05-13 15:05:09.420 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=24245 | apiMs=27.68 | totalMs=27.68
2026-05-13 15:05:18.965 | step 1 | route=IT_TicketPost | empId=44319 | query called at=15:05:18.965
2026-05-13 15:05:18.975 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=9.92
2026-05-13 15:05:18.976 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=10.98 | totalMs=10.98
2026-05-13 15:05:18.976 | step 1 | route=IT_TicketPost | empId=44319 | query called at=15:05:18.976
2026-05-13 15:05:19.004 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=27.38
2026-05-13 15:05:19.006 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=29.85 | totalMs=29.85
2026-05-13 15:05:19.007 | step 1 | route=IT_TicketPost | empId=44319 | query called at=15:05:19.007
2026-05-13 15:05:19.009 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-13 15:05:19.009 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=2.72 | totalMs=2.72
2026-05-13 15:05:20.656 | step 1 | route=IT_Ticket | empId=44319 | query called at=15:05:20.656
2026-05-13 15:05:20.667 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-05-13 15:05:20.668 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-13 15:05:20.670 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.17
2026-05-13 15:05:20.672 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-13 15:05:20.673 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-05-13 15:05:20.675 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=1.47
2026-05-13 15:05:20.676 | step 3 | route=IT_Ticket | empId=44319 | apiMs=19.72 | totalMs=19.72
2026-05-13 15:05:20.676 | step 1 | route=IT_Ticket | empId=44319 | query called at=15:05:20.676
2026-05-13 15:05:20.678 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-13 15:05:20.679 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-13 15:05:20.681 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-13 15:05:20.681 | step 3 | route=IT_Ticket | empId=44319 | apiMs=5.00 | totalMs=5.00
2026-05-13 15:06:30.571 | step 1 | route=IT_TicketPost | empId=24245 | query called at=15:06:30.571
2026-05-13 15:06:30.584 | step 2 | route=IT_TicketPost | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=11.97
2026-05-13 15:06:30.585 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=13.23 | totalMs=13.23
2026-05-13 15:06:30.585 | step 1 | route=IT_TicketPost | empId=24245 | query called at=15:06:30.585
2026-05-13 15:06:30.628 | step 2 | route=IT_TicketPost | empId=24245 | query=IT_Ticket_Save_SPOC | queryMs=42.51
2026-05-13 15:06:30.663 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=78.05 | totalMs=78.05
2026-05-13 15:06:30.664 | step 1 | route=IT_TicketPost | empId=24245 | query called at=15:06:30.664
2026-05-13 15:06:30.666 | step 2 | route=IT_TicketPost | empId=24245 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-05-13 15:06:30.666 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=2.59 | totalMs=2.59
2026-05-13 15:06:30.667 | step 1 | route=IT_TicketPost | empId=24245 | query called at=15:06:30.667
2026-05-13 15:06:30.668 | step 2 | route=IT_TicketPost | empId=24245 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.8
2026-05-13 15:06:30.669 | step 3 | route=IT_TicketPost | empId=24245 | apiMs=1.54 | totalMs=1.54
2026-05-13 15:06:33.393 | step 1 | route=IT_Ticket | empId=24245 | query called at=15:06:33.393
2026-05-13 15:06:33.403 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=9.86
2026-05-13 15:06:33.405 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.16
2026-05-13 15:06:33.406 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-13 15:06:33.411 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=4.65
2026-05-13 15:06:33.416 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=4.59
2026-05-13 15:06:33.418 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=1.68
2026-05-13 15:06:33.419 | step 3 | route=IT_Ticket | empId=24245 | apiMs=26.30 | totalMs=26.30
2026-05-13 15:06:33.419 | step 1 | route=IT_Ticket | empId=24245 | query called at=15:06:33.419
2026-05-13 15:06:33.421 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-13 15:06:33.422 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-13 15:06:33.424 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.31
2026-05-13 15:06:33.425 | step 3 | route=IT_Ticket | empId=24245 | apiMs=5.08 | totalMs=5.08
2026-05-13 15:13:19.806 | step 1 | route=IT_TicketPost | empId=69134 | query called at=15:13:19.806
2026-05-13 15:13:19.817 | step 2 | route=IT_TicketPost | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-13 15:13:19.818 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=11.38 | totalMs=11.38
2026-05-13 15:13:19.818 | step 1 | route=IT_TicketPost | empId=69134 | query called at=15:13:19.818
2026-05-13 15:13:19.840 | step 2 | route=IT_TicketPost | empId=69134 | query=IT_Ticket_Save_SPOC | queryMs=20.83
2026-05-13 15:13:19.847 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=28.71 | totalMs=28.71
2026-05-13 15:13:19.847 | step 1 | route=IT_TicketPost | empId=69134 | query called at=15:13:19.847
2026-05-13 15:13:19.850 | step 2 | route=IT_TicketPost | empId=69134 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-05-13 15:13:19.850 | step 3 | route=IT_TicketPost | empId=69134 | apiMs=2.56 | totalMs=2.56
2026-05-13 15:13:20.079 | step 1 | route=IT_Ticket | empId=69134 | query called at=15:13:20.079
2026-05-13 15:13:20.091 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=10.49
2026-05-13 15:13:20.092 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-13 15:13:20.094 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-13 15:13:20.095 | step 2 | route=IT_Ticket | empId=69134 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-13 15:13:20.096 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_it_Ticket_Details | queryMs=1.09
2026-05-13 15:13:20.099 | step 2 | route=IT_Ticket | empId=69134 | query=VMS_Comp_login_proc | queryMs=1.66
2026-05-13 15:13:20.099 | step 3 | route=IT_Ticket | empId=69134 | apiMs=19.45 | totalMs=19.45
2026-05-13 15:13:20.100 | step 1 | route=IT_Ticket | empId=69134 | query called at=15:13:20.100
2026-05-13 15:13:20.101 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.51
2026-05-13 15:13:20.103 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-13 15:13:20.104 | step 2 | route=IT_Ticket | empId=69134 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-13 15:13:20.105 | step 3 | route=IT_Ticket | empId=69134 | apiMs=4.96 | totalMs=4.96
2026-05-13 15:15:09.356 | step 1 | route=Ticket_SPOC_Approve | empId=24245 | query called at=15:15:09.356
2026-05-13 15:15:09.411 | step 2 | route=Ticket_SPOC_Approve | empId=24245 | query=IT_TIcket_SPOCApp_Report | queryMs=54.26
2026-05-13 15:15:09.414 | step 3 | route=Ticket_SPOC_Approve | empId=24245 | apiMs=58.28 | totalMs=58.28
2026-05-13 15:15:11.303 | step 4 | route=pageRenderd | empId=24245 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 15:15:11.303
2026-05-13 15:15:16.525 | step 1 | route=IT_Ticket_Report | empId=24245 | query called at=15:15:16.525
2026-05-13 15:15:16.921 | step 2 | route=IT_Ticket_Report | empId=24245 | query=kpi_it_ticket_report_page_proc | queryMs=395.81
2026-05-13 15:15:16.925 | step 3 | route=IT_Ticket_Report | empId=24245 | apiMs=399.99 | totalMs=399.99
2026-05-13 15:15:17.849 | step 4 | route=pageRenderd | empId=24245 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:15:17.849
2026-05-13 15:15:44.894 | step 1 | route=IT_Ticket | empId=24245 | query called at=15:15:44.894
2026-05-13 15:15:44.905 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-05-13 15:15:44.910 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-13 15:15:44.914 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-13 15:15:44.918 | step 2 | route=IT_Ticket | empId=24245 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-13 15:15:44.920 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-05-13 15:15:44.921 | step 2 | route=IT_Ticket | empId=24245 | query=VMS_Comp_login_proc | queryMs=1.46
2026-05-13 15:15:44.922 | step 3 | route=IT_Ticket | empId=24245 | apiMs=28.32 | totalMs=28.32
2026-05-13 15:15:44.922 | step 1 | route=IT_Ticket | empId=24245 | query called at=15:15:44.922
2026-05-13 15:15:44.924 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.48
2026-05-13 15:15:44.926 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-13 15:15:44.927 | step 2 | route=IT_Ticket | empId=24245 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-13 15:15:44.928 | step 3 | route=IT_Ticket | empId=24245 | apiMs=5.09 | totalMs=5.09
2026-05-13 15:15:49.639 | step 1 | route=IT_Ticket_Report | empId=24245 | query called at=15:15:49.639
2026-05-13 15:15:49.708 | step 2 | route=IT_Ticket_Report | empId=24245 | query=kpi_it_ticket_report_page_proc | queryMs=68.26
2026-05-13 15:15:49.711 | step 3 | route=IT_Ticket_Report | empId=24245 | apiMs=72.11 | totalMs=72.11
2026-05-13 15:15:50.587 | step 4 | route=pageRenderd | empId=24245 | Page=TICKET ENTRY REPORT | page fully loaded at : 15:15:50.587
2026-05-13 15:38:39.095 | step 1 | route=IT_Ticket | empId=34771 | query called at=15:38:39.095
2026-05-13 15:38:39.130 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=33.89
2026-05-13 15:38:39.134 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-13 15:38:39.138 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-13 15:38:39.142 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-13 15:38:39.171 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=27.9
2026-05-13 15:38:39.177 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=5.46
2026-05-13 15:38:39.177 | step 3 | route=IT_Ticket | empId=34771 | apiMs=81.66 | totalMs=81.66
2026-05-13 15:38:39.178 | step 1 | route=IT_Ticket | empId=34771 | query called at=15:38:39.178
2026-05-13 15:38:39.198 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=19.6
2026-05-13 15:38:39.199 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-13 15:38:39.201 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-13 15:38:39.201 | step 3 | route=IT_Ticket | empId=34771 | apiMs=23.50 | totalMs=23.50
2026-05-13 15:38:46.056 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=15:38:46.056
2026-05-13 15:38:46.535 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=477.78
2026-05-13 15:38:46.535 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=479.02 | totalMs=479.02
2026-05-13 15:38:53.510 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=15:38:53.510
2026-05-13 15:38:53.535 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=24.07
2026-05-13 15:38:53.538 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=28.03 | totalMs=28.03
2026-05-13 15:40:23.847 | step 1 | route=IT_TicketPost | empId=34771 | query called at=15:40:23.847
2026-05-13 15:40:23.858 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.84
2026-05-13 15:40:23.861 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=13.87 | totalMs=13.87
2026-05-13 15:40:23.864 | step 1 | route=IT_TicketPost | empId=34771 | query called at=15:40:23.864
2026-05-13 15:40:23.904 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=36.45
2026-05-13 15:40:23.917 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=52.72 | totalMs=52.72
2026-05-13 15:40:23.917 | step 1 | route=IT_TicketPost | empId=34771 | query called at=15:40:23.917
2026-05-13 15:40:23.945 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=27.35
2026-05-13 15:40:23.946 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=28.44 | totalMs=28.44
2026-05-13 15:40:26.866 | step 1 | route=IT_Ticket | empId=34771 | query called at=15:40:26.866
2026-05-13 15:40:26.886 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=16.96
2026-05-13 15:40:26.895 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=5.15
2026-05-13 15:40:26.903 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=7.97
2026-05-13 15:40:26.911 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=8.03
2026-05-13 15:40:26.920 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=8.22
2026-05-13 15:40:26.931 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=10.84
2026-05-13 15:40:26.932 | step 3 | route=IT_Ticket | empId=34771 | apiMs=65.62 | totalMs=65.62
2026-05-13 15:40:26.932 | step 1 | route=IT_Ticket | empId=34771 | query called at=15:40:26.932
2026-05-13 15:40:26.940 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=7.02
2026-05-13 15:40:26.948 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-05-13 15:40:26.957 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=8.08
2026-05-13 15:40:26.957 | step 3 | route=IT_Ticket | empId=34771 | apiMs=24.93 | totalMs=24.93
2026-05-13 15:51:28.587 | step 1 | route=IT_Ticket | empId=1654 | query called at=15:51:28.587
2026-05-13 15:51:28.615 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=26.85
2026-05-13 15:51:28.619 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-13 15:51:28.623 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-13 15:51:28.627 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-13 15:51:28.642 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=15.23
2026-05-13 15:51:28.648 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=5.13
2026-05-13 15:51:28.648 | step 3 | route=IT_Ticket | empId=1654 | apiMs=61.05 | totalMs=61.05
2026-05-13 15:51:28.649 | step 1 | route=IT_Ticket | empId=1654 | query called at=15:51:28.649
2026-05-13 15:51:28.668 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=18.56
2026-05-13 15:51:28.669 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-13 15:51:28.671 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-13 15:51:28.671 | step 3 | route=IT_Ticket | empId=1654 | apiMs=22.29 | totalMs=22.29
2026-05-13 15:51:50.685 | step 1 | route=Ticket_Entry_SPOC_Module | empId=1654 | query called at=15:51:50.685
2026-05-13 15:51:50.760 | step 2 | route=Ticket_Entry_SPOC_Module | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=74.76
2026-05-13 15:51:50.763 | step 3 | route=Ticket_Entry_SPOC_Module | empId=1654 | apiMs=78.50 | totalMs=78.50
2026-05-13 15:51:53.887 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query called at=15:51:53.887
2026-05-13 15:51:53.899 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=11.27
2026-05-13 15:51:53.899 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=1654 | apiMs=12.14 | totalMs=12.14
2026-05-13 15:54:44.711 | step 1 | route=IT_TicketPost | empId=1654 | query called at=15:54:44.711
2026-05-13 15:54:44.723 | step 2 | route=IT_TicketPost | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=11.83
2026-05-13 15:54:44.726 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=15.87 | totalMs=15.87
2026-05-13 15:54:44.729 | step 1 | route=IT_TicketPost | empId=1654 | query called at=15:54:44.729
2026-05-13 15:54:44.766 | step 2 | route=IT_TicketPost | empId=1654 | query=IT_Ticket_Save_SPOC | queryMs=33.4
2026-05-13 15:54:44.768 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=38.88 | totalMs=38.88
2026-05-13 15:54:44.769 | step 1 | route=IT_TicketPost | empId=1654 | query called at=15:54:44.769
2026-05-13 15:54:44.793 | step 2 | route=IT_TicketPost | empId=1654 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.62
2026-05-13 15:54:44.793 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=24.67 | totalMs=24.67
2026-05-13 15:54:47.110 | step 1 | route=IT_Ticket | empId=1654 | query called at=15:54:47.110
2026-05-13 15:54:47.121 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=10.1
2026-05-13 15:54:47.122 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.18
2026-05-13 15:54:47.124 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=0.94
2026-05-13 15:54:47.125 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=0.96
2026-05-13 15:54:47.153 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=27.46
2026-05-13 15:54:47.159 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=5.25
2026-05-13 15:54:47.159 | step 3 | route=IT_Ticket | empId=1654 | apiMs=49.03 | totalMs=49.03
2026-05-13 15:54:47.160 | step 1 | route=IT_Ticket | empId=1654 | query called at=15:54:47.160
2026-05-13 15:54:47.162 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-13 15:54:47.163 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-13 15:54:47.164 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-13 15:54:47.165 | step 3 | route=IT_Ticket | empId=1654 | apiMs=4.88 | totalMs=4.88
2026-05-13 16:34:45.495 | step 1 | route=Ticket_Entry_SPOC_Module | empId=1654 | query called at=16:34:45.495
2026-05-13 16:34:45.586 | step 2 | route=Ticket_Entry_SPOC_Module | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=90.61
2026-05-13 16:34:45.587 | step 3 | route=Ticket_Entry_SPOC_Module | empId=1654 | apiMs=91.98 | totalMs=91.98
2026-05-13 16:34:47.642 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query called at=16:34:47.642
2026-05-13 16:34:47.701 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=56.42
2026-05-13 16:34:47.704 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=1654 | apiMs=62.27 | totalMs=62.27
2026-05-13 16:36:06.098 | step 1 | route=IT_TicketPost | empId=1654 | query called at=16:36:06.098
2026-05-13 16:36:06.109 | step 2 | route=IT_TicketPost | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=10.8
2026-05-13 16:36:06.112 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=14.52 | totalMs=14.52
2026-05-13 16:36:06.115 | step 1 | route=IT_TicketPost | empId=1654 | query called at=16:36:06.115
2026-05-13 16:36:06.143 | step 2 | route=IT_TicketPost | empId=1654 | query=IT_Ticket_Save_SPOC | queryMs=25.27
2026-05-13 16:36:06.147 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=32.07 | totalMs=32.07
2026-05-13 16:36:06.148 | step 1 | route=IT_TicketPost | empId=1654 | query called at=16:36:06.148
2026-05-13 16:36:06.167 | step 2 | route=IT_TicketPost | empId=1654 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=19.12
2026-05-13 16:36:06.168 | step 3 | route=IT_TicketPost | empId=1654 | apiMs=20.14 | totalMs=20.14
2026-05-13 16:36:09.320 | step 1 | route=IT_Ticket | empId=1654 | query called at=16:36:09.320
2026-05-13 16:36:09.336 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-05-13 16:36:09.340 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.24
2026-05-13 16:36:09.341 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-13 16:36:09.343 | step 2 | route=IT_Ticket | empId=1654 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-13 16:36:09.371 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_it_Ticket_Details | queryMs=27.74
2026-05-13 16:36:09.377 | step 2 | route=IT_Ticket | empId=1654 | query=VMS_Comp_login_proc | queryMs=5.24
2026-05-13 16:36:09.377 | step 3 | route=IT_Ticket | empId=1654 | apiMs=57.54 | totalMs=57.54
2026-05-13 16:36:09.378 | step 1 | route=IT_Ticket | empId=1654 | query called at=16:36:09.378
2026-05-13 16:36:09.397 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=18.74
2026-05-13 16:36:09.398 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-13 16:36:09.399 | step 2 | route=IT_Ticket | empId=1654 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-13 16:36:09.400 | step 3 | route=IT_Ticket | empId=1654 | apiMs=22.06 | totalMs=22.06
2026-05-13 16:42:47.417 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=16:42:47.417
2026-05-13 16:42:47.568 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=149.64
2026-05-13 16:42:47.571 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=153.91 | totalMs=153.91
2026-05-13 16:42:47.963 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 16:42:47.963
2026-05-13 17:12:46.896 | step 1 | route=Ticket_SPOC_Approve | empId=13842 | query called at=17:12:46.896
2026-05-13 17:12:47.025 | step 2 | route=Ticket_SPOC_Approve | empId=13842 | query=IT_TIcket_SPOCApp_Report | queryMs=128.05
2026-05-13 17:12:47.028 | step 3 | route=Ticket_SPOC_Approve | empId=13842 | apiMs=131.77 | totalMs=131.77
2026-05-13 17:12:47.572 | step 4 | route=pageRenderd | empId=13842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:12:47.572
2026-05-13 17:12:52.320 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:12:52.320
2026-05-13 17:12:52.365 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=43.45
2026-05-13 17:12:52.374 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=IT_Ticket_Update_SPOC | queryMs=1.64
2026-05-13 17:12:52.379 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=58.27 | totalMs=58.27
2026-05-13 17:12:52.381 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:12:52.381
2026-05-13 17:12:52.406 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.19
2026-05-13 17:12:52.408 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.13
2026-05-13 17:12:52.409 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.04
2026-05-13 17:12:52.410 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=28.19 | totalMs=28.19
2026-05-13 17:12:55.795 | step 1 | route=SPOC_Entry_Save | empId=13842 | query called at=17:12:55.795
2026-05-13 17:12:55.797 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-05-13 17:12:55.802 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.26
2026-05-13 17:12:55.806 | step 2 | route=SPOC_Entry_Save | empId=13842 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-13 17:12:55.809 | step 3 | route=SPOC_Entry_Save | empId=13842 | apiMs=13.29 | totalMs=13.29
2026-05-13 17:12:57.556 | step 1 | route=Ticket_SPOC_Approve | empId=13842 | query called at=17:12:57.556
2026-05-13 17:12:57.574 | step 2 | route=Ticket_SPOC_Approve | empId=13842 | query=IT_TIcket_SPOCApp_Report | queryMs=17.04
2026-05-13 17:12:57.574 | step 3 | route=Ticket_SPOC_Approve | empId=13842 | apiMs=18.14 | totalMs=18.14
2026-05-13 17:12:57.993 | step 4 | route=pageRenderd | empId=13842 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:12:57.993
2026-05-13 17:20:40.924 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:20:40.924
2026-05-13 17:20:40.979 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=54.48
2026-05-13 17:20:40.981 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-13 17:20:40.982 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-13 17:20:40.983 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-13 17:20:41.023 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=39.03
2026-05-13 17:20:41.024 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=0.93
2026-05-13 17:20:41.024 | step 3 | route=IT_Ticket | empId=52208 | apiMs=100.45 | totalMs=100.45
2026-05-13 17:20:41.025 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:20:41.025
2026-05-13 17:20:41.066 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=40.61
2026-05-13 17:20:41.067 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.82
2026-05-13 17:20:41.068 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.76
2026-05-13 17:20:41.069 | step 3 | route=IT_Ticket | empId=52208 | apiMs=43.84 | totalMs=43.84
2026-05-13 17:20:49.959 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52208 | query called at=17:20:49.959
2026-05-13 17:20:50.276 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=316.94
2026-05-13 17:20:50.280 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52208 | apiMs=320.63 | totalMs=320.63
2026-05-13 17:20:52.335 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query called at=17:20:52.335
2026-05-13 17:20:52.378 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=40.51
2026-05-13 17:20:52.381 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52208 | apiMs=46.61 | totalMs=46.61
2026-05-13 17:21:26.841 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:21:26.841
2026-05-13 17:21:26.858 | step 2 | route=IT_TicketPost | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=16.06
2026-05-13 17:21:26.861 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=19.99 | totalMs=19.99
2026-05-13 17:21:26.864 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:21:26.864
2026-05-13 17:21:27.006 | step 2 | route=IT_TicketPost | empId=52208 | query=IT_Ticket_Save_SPOC | queryMs=139.37
2026-05-13 17:21:27.028 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=164.25 | totalMs=164.25
2026-05-13 17:21:27.029 | step 1 | route=IT_TicketPost | empId=52208 | query called at=17:21:27.029
2026-05-13 17:21:27.044 | step 2 | route=IT_TicketPost | empId=52208 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=14.8
2026-05-13 17:21:27.044 | step 3 | route=IT_TicketPost | empId=52208 | apiMs=15.83 | totalMs=15.83
2026-05-13 17:21:29.444 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:21:29.444
2026-05-13 17:21:29.454 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=9.89
2026-05-13 17:21:29.459 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-13 17:21:29.463 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-13 17:21:29.466 | step 2 | route=IT_Ticket | empId=52208 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-13 17:21:29.468 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_it_Ticket_Details | queryMs=0.95
2026-05-13 17:21:29.469 | step 2 | route=IT_Ticket | empId=52208 | query=VMS_Comp_login_proc | queryMs=1.11
2026-05-13 17:21:29.470 | step 3 | route=IT_Ticket | empId=52208 | apiMs=26.00 | totalMs=26.00
2026-05-13 17:21:29.470 | step 1 | route=IT_Ticket | empId=52208 | query called at=17:21:29.470
2026-05-13 17:21:29.472 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-13 17:21:29.473 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-13 17:21:29.474 | step 2 | route=IT_Ticket | empId=52208 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-13 17:21:29.475 | step 3 | route=IT_Ticket | empId=52208 | apiMs=4.46 | totalMs=4.46
2026-05-13 17:31:10.400 | step 1 | route=IT_Ticket | empId=34091 | query called at=17:31:10.400
2026-05-13 17:31:10.445 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=44.16
2026-05-13 17:31:10.450 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-13 17:31:10.454 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-13 17:31:10.458 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-13 17:31:10.486 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=27.54
2026-05-13 17:31:10.493 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=7.13
2026-05-13 17:31:10.494 | step 3 | route=IT_Ticket | empId=34091 | apiMs=93.34 | totalMs=93.34
2026-05-13 17:31:10.494 | step 1 | route=IT_Ticket | empId=34091 | query called at=17:31:10.494
2026-05-13 17:31:10.514 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=18.86
2026-05-13 17:31:10.515 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-13 17:31:10.517 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-13 17:31:10.517 | step 3 | route=IT_Ticket | empId=34091 | apiMs=22.71 | totalMs=22.71
2026-05-13 17:31:20.652 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34091 | query called at=17:31:20.652
2026-05-13 17:31:21.088 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=434.47
2026-05-13 17:31:21.091 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34091 | apiMs=438.12 | totalMs=438.12
2026-05-13 17:31:23.299 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query called at=17:31:23.299
2026-05-13 17:31:23.315 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=15.59
2026-05-13 17:31:23.318 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34091 | apiMs=19.28 | totalMs=19.28
2026-05-13 17:34:16.548 | step 1 | route=IT_TicketPost | empId=34091 | query called at=17:34:16.548
2026-05-13 17:34:16.561 | step 2 | route=IT_TicketPost | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=12.7
2026-05-13 17:34:16.564 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=16.71 | totalMs=16.71
2026-05-13 17:34:16.567 | step 1 | route=IT_TicketPost | empId=34091 | query called at=17:34:16.567
2026-05-13 17:34:16.610 | step 2 | route=IT_TicketPost | empId=34091 | query=IT_Ticket_Save_SPOC | queryMs=40.2
2026-05-13 17:34:16.618 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=50.94 | totalMs=50.94
2026-05-13 17:34:16.619 | step 1 | route=IT_TicketPost | empId=34091 | query called at=17:34:16.619
2026-05-13 17:34:16.621 | step 2 | route=IT_TicketPost | empId=34091 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.9
2026-05-13 17:34:16.621 | step 3 | route=IT_TicketPost | empId=34091 | apiMs=2.87 | totalMs=2.87
2026-05-13 17:34:19.183 | step 1 | route=IT_Ticket | empId=34091 | query called at=17:34:19.183
2026-05-13 17:34:19.195 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=10.56
2026-05-13 17:34:19.197 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-13 17:34:19.198 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-13 17:34:19.200 | step 2 | route=IT_Ticket | empId=34091 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-13 17:34:19.201 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-13 17:34:19.207 | step 2 | route=IT_Ticket | empId=34091 | query=VMS_Comp_login_proc | queryMs=5.57
2026-05-13 17:34:19.208 | step 3 | route=IT_Ticket | empId=34091 | apiMs=24.35 | totalMs=24.35
2026-05-13 17:34:19.209 | step 1 | route=IT_Ticket | empId=34091 | query called at=17:34:19.209
2026-05-13 17:34:19.210 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-13 17:34:19.212 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-13 17:34:19.213 | step 2 | route=IT_Ticket | empId=34091 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-13 17:34:19.214 | step 3 | route=IT_Ticket | empId=34091 | apiMs=5.02 | totalMs=5.02
2026-05-13 17:36:17.526 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=17:36:17.526
2026-05-13 17:36:17.718 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=191.83
2026-05-13 17:36:17.719 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=193.02 | totalMs=193.02
2026-05-13 17:36:18.804 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:36:18.804
2026-05-13 17:36:22.771 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=17:36:22.771
2026-05-13 17:36:22.935 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=IT_Ticket_Update_SPOC | queryMs=163.72
2026-05-13 17:36:22.940 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=169.39 | totalMs=169.39
2026-05-13 17:36:22.943 | step 1 | route=SPOC_Entry_Save | empId=3454 | query called at=17:36:22.943
2026-05-13 17:36:22.948 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.59
2026-05-13 17:36:22.949 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-13 17:36:22.950 | step 2 | route=SPOC_Entry_Save | empId=3454 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-05-13 17:36:22.951 | step 3 | route=SPOC_Entry_Save | empId=3454 | apiMs=7.60 | totalMs=7.60
2026-05-13 17:36:26.534 | step 1 | route=Ticket_SPOC_Approve | empId=3454 | query called at=17:36:26.534
2026-05-13 17:36:26.653 | step 2 | route=Ticket_SPOC_Approve | empId=3454 | query=IT_TIcket_SPOCApp_Report | queryMs=118.36
2026-05-13 17:36:26.653 | step 3 | route=Ticket_SPOC_Approve | empId=3454 | apiMs=119.35 | totalMs=119.35
2026-05-13 17:36:27.475 | step 4 | route=pageRenderd | empId=3454 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:36:27.475
2026-05-13 17:48:05.623 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=17:48:05.623
2026-05-13 17:48:05.680 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=56.73
2026-05-13 17:48:05.681 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=57.98 | totalMs=57.98
2026-05-13 17:48:06.123 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 17:48:06.123
2026-05-13 19:05:35.565 | step 1 | route=IT_Ticket | empId=42359 | query called at=19:05:35.565
2026-05-13 19:05:35.609 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=43.51
2026-05-13 19:05:35.614 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.4
2026-05-13 19:05:35.618 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-13 19:05:35.622 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-13 19:05:35.650 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=27.73
2026-05-13 19:05:35.656 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=5.25
2026-05-13 19:05:35.656 | step 3 | route=IT_Ticket | empId=42359 | apiMs=91.46 | totalMs=91.46
2026-05-13 19:05:35.657 | step 1 | route=IT_Ticket | empId=42359 | query called at=19:05:35.657
2026-05-13 19:05:35.676 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=18.55
2026-05-13 19:05:35.677 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-13 19:05:35.679 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=0.84
2026-05-13 19:05:35.679 | step 3 | route=IT_Ticket | empId=42359 | apiMs=21.86 | totalMs=21.86
2026-05-14 09:08:34.846 | step 1 | route=HW_Ticket_Report | empId=32361 | query called at=09:08:34.846
2026-05-14 09:08:34.890 | step 2 | route=HW_Ticket_Report | empId=32361 | query=hw_ticket_report_kpi_proc | queryMs=43.35
2026-05-14 09:08:34.894 | step 3 | route=HW_Ticket_Report | empId=32361 | apiMs=47.58 | totalMs=47.58
2026-05-14 09:08:35.951 | step 4 | route=pageRenderd | empId=32361 | Page=HW TICKET REPORT | page fully loaded at : 09:08:35.951
2026-05-14 09:09:03.434 | step 1 | route=IT_Ticket | empId=32361 | query called at=09:09:03.434
2026-05-14 09:09:03.498 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=63.14
2026-05-14 09:09:03.503 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-14 09:09:03.507 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-14 09:09:03.523 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=13.41
2026-05-14 09:09:03.597 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_it_Ticket_Details | queryMs=72.84
2026-05-14 09:09:03.598 | step 2 | route=IT_Ticket | empId=32361 | query=VMS_Comp_login_proc | queryMs=1.44
2026-05-14 09:09:03.599 | step 3 | route=IT_Ticket | empId=32361 | apiMs=164.55 | totalMs=164.55
2026-05-14 09:09:03.599 | step 1 | route=IT_Ticket | empId=32361 | query called at=09:09:03.599
2026-05-14 09:09:03.619 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_HW_Ticket_Details | queryMs=19.08
2026-05-14 09:09:03.620 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-14 09:09:03.622 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-14 09:09:03.622 | step 3 | route=IT_Ticket | empId=32361 | apiMs=22.83 | totalMs=22.83
2026-05-14 09:11:16.087 | step 1 | route=IT_Ticket | empId=10787 | query called at=09:11:16.087
2026-05-14 09:11:16.099 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=10.6
2026-05-14 09:11:16.103 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-14 09:11:16.108 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-14 09:11:16.111 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-14 09:11:16.113 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=1.12
2026-05-14 09:11:16.115 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=1.54
2026-05-14 09:11:16.115 | step 3 | route=IT_Ticket | empId=10787 | apiMs=28.08 | totalMs=28.08
2026-05-14 09:11:16.116 | step 1 | route=IT_Ticket | empId=10787 | query called at=09:11:16.116
2026-05-14 09:11:16.118 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-14 09:11:16.119 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-14 09:11:16.120 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-14 09:11:16.121 | step 3 | route=IT_Ticket | empId=10787 | apiMs=4.68 | totalMs=4.68
2026-05-14 09:11:40.573 | step 1 | route=Ticket_Entry_SPOC_Module | empId=10787 | query called at=09:11:40.573
2026-05-14 09:11:41.295 | step 2 | route=Ticket_Entry_SPOC_Module | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=720.77
2026-05-14 09:11:41.295 | step 3 | route=Ticket_Entry_SPOC_Module | empId=10787 | apiMs=722.10 | totalMs=722.10
2026-05-14 09:11:47.959 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query called at=09:11:47.959
2026-05-14 09:11:48.001 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=41.6
2026-05-14 09:11:48.004 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=10787 | apiMs=45.77 | totalMs=45.77
2026-05-14 09:12:06.894 | step 1 | route=IT_TicketPost | empId=10787 | query called at=09:12:06.894
2026-05-14 09:12:06.905 | step 2 | route=IT_TicketPost | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=10.23
2026-05-14 09:12:06.905 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=11.33 | totalMs=11.33
2026-05-14 09:12:06.906 | step 1 | route=IT_TicketPost | empId=10787 | query called at=09:12:06.906
2026-05-14 09:12:07.058 | step 2 | route=IT_TicketPost | empId=10787 | query=IT_Ticket_Save_SPOC | queryMs=151.21
2026-05-14 09:12:07.060 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=154.02 | totalMs=154.02
2026-05-14 09:12:07.060 | step 1 | route=IT_TicketPost | empId=10787 | query called at=09:12:07.060
2026-05-14 09:12:07.063 | step 2 | route=IT_TicketPost | empId=10787 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.76
2026-05-14 09:12:07.063 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=2.86 | totalMs=2.86
2026-05-14 09:12:07.064 | step 1 | route=IT_TicketPost | empId=10787 | query called at=09:12:07.064
2026-05-14 09:12:07.065 | step 2 | route=IT_TicketPost | empId=10787 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.06
2026-05-14 09:12:07.066 | step 3 | route=IT_TicketPost | empId=10787 | apiMs=1.92 | totalMs=1.92
2026-05-14 09:12:12.680 | step 1 | route=IT_Ticket | empId=10787 | query called at=09:12:12.680
2026-05-14 09:12:12.690 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=9.51
2026-05-14 09:12:12.691 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-14 09:12:12.693 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-14 09:12:12.694 | step 2 | route=IT_Ticket | empId=10787 | query=KPI_IT_Ticket_Details_New | queryMs=0.93
2026-05-14 09:12:12.696 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_it_Ticket_Details | queryMs=1
2026-05-14 09:12:12.697 | step 2 | route=IT_Ticket | empId=10787 | query=VMS_Comp_login_proc | queryMs=1.13
2026-05-14 09:12:12.697 | step 3 | route=IT_Ticket | empId=10787 | apiMs=17.40 | totalMs=17.40
2026-05-14 09:12:12.698 | step 1 | route=IT_Ticket | empId=10787 | query called at=09:12:12.698
2026-05-14 09:12:12.700 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-14 09:12:12.701 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-14 09:12:12.702 | step 2 | route=IT_Ticket | empId=10787 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-14 09:12:12.703 | step 3 | route=IT_Ticket | empId=10787 | apiMs=4.39 | totalMs=4.39
2026-05-14 09:12:23.145 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:12:23.145
2026-05-14 09:12:23.162 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=16.18
2026-05-14 09:12:23.170 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-05-14 09:12:23.179 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=8.35
2026-05-14 09:12:23.188 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=7.95
2026-05-14 09:12:23.196 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=8.21
2026-05-14 09:12:23.205 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=8.42
2026-05-14 09:12:23.206 | step 3 | route=IT_Ticket | empId=47727 | apiMs=60.66 | totalMs=60.66
2026-05-14 09:12:23.206 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:12:23.206
2026-05-14 09:12:23.214 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=6.92
2026-05-14 09:12:23.222 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=8.17
2026-05-14 09:12:23.231 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=8.19
2026-05-14 09:12:23.231 | step 3 | route=IT_Ticket | empId=47727 | apiMs=25.16 | totalMs=25.16
2026-05-14 09:12:30.186 | step 1 | route=HW_TicketFun | empId= | query called at=09:12:30.186
2026-05-14 09:12:30.197 | step 2 | route=HW_TicketFun | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=10.23
2026-05-14 09:12:30.198 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.49 | totalMs=11.49
2026-05-14 09:12:47.988 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:12:47.988
2026-05-14 09:12:48.016 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=27.9
2026-05-14 09:12:48.020 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=31.72 | totalMs=31.72
2026-05-14 09:12:48.022 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:12:48.022
2026-05-14 09:12:48.027 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-05-14 09:12:48.027 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=4.94 | totalMs=4.94
2026-05-14 09:12:48.028 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:12:48.028
2026-05-14 09:12:48.030 | step 2 | route=HW_TicketPost | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.6
2026-05-14 09:12:48.031 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=2.52 | totalMs=2.52
2026-05-14 09:12:48.031 | step 1 | route=HW_TicketPost | empId=47727 | query called at=09:12:48.031
2026-05-14 09:12:48.111 | step 2 | route=HW_TicketPost | empId=47727 | query=hw_ticket_save_proc_kpi | queryMs=79.92
2026-05-14 09:12:48.127 | step 3 | route=HW_TicketPost | empId=47727 | apiMs=95.62 | totalMs=95.62
2026-05-14 09:12:48.354 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:12:48.354
2026-05-14 09:12:48.365 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=10.3
2026-05-14 09:12:48.367 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-14 09:12:48.368 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-14 09:12:48.370 | step 2 | route=IT_Ticket | empId=47727 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-14 09:12:48.371 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_it_Ticket_Details | queryMs=1.31
2026-05-14 09:12:48.373 | step 2 | route=IT_Ticket | empId=47727 | query=VMS_Comp_login_proc | queryMs=1.8
2026-05-14 09:12:48.374 | step 3 | route=IT_Ticket | empId=47727 | apiMs=19.93 | totalMs=19.93
2026-05-14 09:12:48.374 | step 1 | route=IT_Ticket | empId=47727 | query called at=09:12:48.374
2026-05-14 09:12:48.376 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-14 09:12:48.378 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-14 09:12:48.379 | step 2 | route=IT_Ticket | empId=47727 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-14 09:12:48.380 | step 3 | route=IT_Ticket | empId=47727 | apiMs=5.04 | totalMs=5.04
2026-05-14 09:13:13.340 | step 1 | route=Ticket_Entry_SPOC_Module | empId=32361 | query called at=09:13:13.340
2026-05-14 09:13:13.501 | step 2 | route=Ticket_Entry_SPOC_Module | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=160.57
2026-05-14 09:13:13.505 | step 3 | route=Ticket_Entry_SPOC_Module | empId=32361 | apiMs=164.38 | totalMs=164.38
2026-05-14 09:13:18.474 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=32361 | query called at=09:13:18.474
2026-05-14 09:13:18.521 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=46.19
2026-05-14 09:13:18.525 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=32361 | apiMs=50.41 | totalMs=50.41
2026-05-14 09:17:50.397 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:17:50.397
2026-05-14 09:17:50.426 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=29.07
2026-05-14 09:17:50.431 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-14 09:17:50.434 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-14 09:17:50.438 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-14 09:17:50.455 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=15.83
2026-05-14 09:17:50.459 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=3.73
2026-05-14 09:17:50.459 | step 3 | route=IT_Ticket | empId=59261 | apiMs=62.40 | totalMs=62.40
2026-05-14 09:17:50.460 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:17:50.460
2026-05-14 09:17:50.471 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=10.69
2026-05-14 09:17:50.472 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-14 09:17:50.474 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-14 09:17:50.474 | step 3 | route=IT_Ticket | empId=59261 | apiMs=13.99 | totalMs=13.99
2026-05-14 09:17:58.199 | step 1 | route=Ticket_Entry_SPOC_Module | empId=59261 | query called at=09:17:58.199
2026-05-14 09:17:58.725 | step 2 | route=Ticket_Entry_SPOC_Module | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=522.66
2026-05-14 09:17:58.729 | step 3 | route=Ticket_Entry_SPOC_Module | empId=59261 | apiMs=529.54 | totalMs=529.54
2026-05-14 09:17:59.808 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query called at=09:17:59.808
2026-05-14 09:17:59.851 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=39.58
2026-05-14 09:17:59.854 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=59261 | apiMs=46.06 | totalMs=46.06
2026-05-14 09:18:24.669 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:18:24.669
2026-05-14 09:18:24.681 | step 2 | route=IT_TicketPost | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-05-14 09:18:24.681 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=12.21 | totalMs=12.21
2026-05-14 09:18:24.682 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:18:24.682
2026-05-14 09:18:24.730 | step 2 | route=IT_TicketPost | empId=59261 | query=IT_Ticket_Save_SPOC | queryMs=47.58
2026-05-14 09:18:24.733 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=50.51 | totalMs=50.51
2026-05-14 09:18:24.733 | step 1 | route=IT_TicketPost | empId=59261 | query called at=09:18:24.733
2026-05-14 09:18:24.736 | step 2 | route=IT_TicketPost | empId=59261 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.85
2026-05-14 09:18:24.736 | step 3 | route=IT_TicketPost | empId=59261 | apiMs=2.89 | totalMs=2.89
2026-05-14 09:18:24.961 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:18:24.961
2026-05-14 09:18:24.971 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=9.32
2026-05-14 09:18:24.973 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-14 09:18:24.974 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-14 09:18:24.975 | step 2 | route=IT_Ticket | empId=59261 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-14 09:18:24.977 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_it_Ticket_Details | queryMs=0.89
2026-05-14 09:18:24.980 | step 2 | route=IT_Ticket | empId=59261 | query=VMS_Comp_login_proc | queryMs=3.55
2026-05-14 09:18:24.981 | step 3 | route=IT_Ticket | empId=59261 | apiMs=19.69 | totalMs=19.69
2026-05-14 09:18:24.982 | step 1 | route=IT_Ticket | empId=59261 | query called at=09:18:24.982
2026-05-14 09:18:24.983 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-14 09:18:24.984 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-14 09:18:24.985 | step 2 | route=IT_Ticket | empId=59261 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-14 09:18:24.985 | step 3 | route=IT_Ticket | empId=59261 | apiMs=3.95 | totalMs=3.95
2026-05-14 09:19:54.920 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:19:54.920
2026-05-14 09:19:55.021 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=99.92
2026-05-14 09:19:55.021 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=101.11 | totalMs=101.11
2026-05-14 09:19:55.514 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:19:55.514
2026-05-14 09:19:59.046 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:19:59.046
2026-05-14 09:19:59.142 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=IT_Ticket_Update_SPOC | queryMs=95.03
2026-05-14 09:19:59.146 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=100.29 | totalMs=100.29
2026-05-14 09:19:59.150 | step 1 | route=SPOC_Entry_Save | empId=9549 | query called at=09:19:59.150
2026-05-14 09:19:59.154 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.66
2026-05-14 09:19:59.155 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-05-14 09:19:59.156 | step 2 | route=SPOC_Entry_Save | empId=9549 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-05-14 09:19:59.157 | step 3 | route=SPOC_Entry_Save | empId=9549 | apiMs=7.40 | totalMs=7.40
2026-05-14 09:19:59.384 | step 1 | route=Ticket_SPOC_Approve | empId=9549 | query called at=09:19:59.384
2026-05-14 09:19:59.414 | step 2 | route=Ticket_SPOC_Approve | empId=9549 | query=IT_TIcket_SPOCApp_Report | queryMs=29.08
2026-05-14 09:19:59.414 | step 3 | route=Ticket_SPOC_Approve | empId=9549 | apiMs=30.10 | totalMs=30.10
2026-05-14 09:19:59.826 | step 4 | route=pageRenderd | empId=9549 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:19:59.826
2026-05-14 09:20:32.802 | step 1 | route=IT_TicketPost | empId=32361 | query called at=09:20:32.802
2026-05-14 09:20:32.813 | step 2 | route=IT_TicketPost | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=10.64
2026-05-14 09:20:32.814 | step 3 | route=IT_TicketPost | empId=32361 | apiMs=11.76 | totalMs=11.76
2026-05-14 09:20:32.815 | step 1 | route=IT_TicketPost | empId=32361 | query called at=09:20:32.815
2026-05-14 09:20:32.827 | step 2 | route=IT_TicketPost | empId=32361 | query=IT_Ticket_Save_SPOC | queryMs=12.17
2026-05-14 09:20:32.830 | step 3 | route=IT_TicketPost | empId=32361 | apiMs=14.89 | totalMs=14.89
2026-05-14 09:20:32.830 | step 1 | route=IT_TicketPost | empId=32361 | query called at=09:20:32.830
2026-05-14 09:20:32.831 | step 2 | route=IT_TicketPost | empId=32361 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-14 09:20:32.832 | step 3 | route=IT_TicketPost | empId=32361 | apiMs=1.84 | totalMs=1.84
2026-05-14 09:20:32.832 | step 1 | route=IT_TicketPost | empId=32361 | query called at=09:20:32.832
2026-05-14 09:20:32.834 | step 2 | route=IT_TicketPost | empId=32361 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.69
2026-05-14 09:20:32.834 | step 3 | route=IT_TicketPost | empId=32361 | apiMs=1.57 | totalMs=1.57
2026-05-14 09:20:33.062 | step 1 | route=IT_Ticket | empId=32361 | query called at=09:20:33.062
2026-05-14 09:20:33.073 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=9.99
2026-05-14 09:20:33.075 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-14 09:20:33.076 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-14 09:20:33.078 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-14 09:20:33.079 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_it_Ticket_Details | queryMs=1.11
2026-05-14 09:20:33.083 | step 2 | route=IT_Ticket | empId=32361 | query=VMS_Comp_login_proc | queryMs=3.64
2026-05-14 09:20:33.084 | step 3 | route=IT_Ticket | empId=32361 | apiMs=21.46 | totalMs=21.46
2026-05-14 09:20:33.084 | step 1 | route=IT_Ticket | empId=32361 | query called at=09:20:33.084
2026-05-14 09:20:33.086 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_HW_Ticket_Details | queryMs=1.3
2026-05-14 09:20:33.088 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-14 09:20:33.089 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-14 09:20:33.090 | step 3 | route=IT_Ticket | empId=32361 | apiMs=5.15 | totalMs=5.15
2026-05-14 09:23:27.486 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=09:23:27.486
2026-05-14 09:23:27.520 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=32.91
2026-05-14 09:23:27.520 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=34.12 | totalMs=34.12
2026-05-14 09:23:27.848 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:23:27.848
2026-05-14 09:23:52.069 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=09:23:52.069
2026-05-14 09:23:52.129 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=IT_Ticket_Update_SPOC | queryMs=59.38
2026-05-14 09:23:52.146 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=76.49 | totalMs=76.49
2026-05-14 09:23:52.149 | step 1 | route=SPOC_Entry_Save | empId=15808 | query called at=09:23:52.149
2026-05-14 09:23:52.159 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.52
2026-05-14 09:23:52.167 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8
2026-05-14 09:23:52.175 | step 2 | route=SPOC_Entry_Save | empId=15808 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=8.02
2026-05-14 09:23:52.176 | step 3 | route=SPOC_Entry_Save | empId=15808 | apiMs=26.73 | totalMs=26.73
2026-05-14 09:23:52.400 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=09:23:52.400
2026-05-14 09:23:52.447 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=47.01
2026-05-14 09:23:52.448 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=48.06 | totalMs=48.06
2026-05-14 09:23:52.780 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:23:52.780
2026-05-14 09:24:11.052 | step 1 | route=Ticket_SPOC_Approve | empId=15808 | query called at=09:24:11.052
2026-05-14 09:24:11.099 | step 2 | route=Ticket_SPOC_Approve | empId=15808 | query=IT_TIcket_SPOCApp_Report | queryMs=46.96
2026-05-14 09:24:11.102 | step 3 | route=Ticket_SPOC_Approve | empId=15808 | apiMs=50.69 | totalMs=50.69
2026-05-14 09:24:11.439 | step 4 | route=pageRenderd | empId=15808 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:24:11.439
2026-05-14 09:24:23.188 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:24:23.188
2026-05-14 09:24:23.240 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=51.98
2026-05-14 09:24:23.252 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=8.95
2026-05-14 09:24:23.261 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.28
2026-05-14 09:24:23.269 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=5.16
2026-05-14 09:24:23.304 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=34.73
2026-05-14 09:24:23.315 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=10.46
2026-05-14 09:24:23.316 | step 3 | route=IT_Ticket | empId=43200 | apiMs=127.84 | totalMs=127.84
2026-05-14 09:24:23.316 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:24:23.316
2026-05-14 09:24:23.342 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=25.18
2026-05-14 09:24:23.350 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=7.78
2026-05-14 09:24:23.359 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=8.63
2026-05-14 09:24:23.359 | step 3 | route=IT_Ticket | empId=43200 | apiMs=43.26 | totalMs=43.26
2026-05-14 09:24:23.394 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:24:23.394
2026-05-14 09:24:23.405 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=11
2026-05-14 09:24:23.408 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=2.56
2026-05-14 09:24:23.411 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=2.22
2026-05-14 09:24:23.413 | step 2 | route=IT_Ticket | empId=43200 | query=KPI_IT_Ticket_Details_New | queryMs=2.03
2026-05-14 09:24:23.416 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_it_Ticket_Details | queryMs=2.19
2026-05-14 09:24:23.418 | step 2 | route=IT_Ticket | empId=43200 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-14 09:24:23.418 | step 3 | route=IT_Ticket | empId=43200 | apiMs=24.18 | totalMs=24.18
2026-05-14 09:24:23.419 | step 1 | route=IT_Ticket | empId=43200 | query called at=09:24:23.419
2026-05-14 09:24:23.420 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-14 09:24:23.422 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-14 09:24:23.423 | step 2 | route=IT_Ticket | empId=43200 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-14 09:24:23.424 | step 3 | route=IT_Ticket | empId=43200 | apiMs=5.07 | totalMs=5.07
2026-05-14 09:24:54.260 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:24:54.260
2026-05-14 09:24:54.278 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=17.42
2026-05-14 09:24:54.287 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=7.86
2026-05-14 09:24:54.295 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=7.98
2026-05-14 09:24:54.303 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=8.04
2026-05-14 09:24:54.312 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=8.22
2026-05-14 09:24:54.321 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=8.35
2026-05-14 09:24:54.321 | step 3 | route=IT_Ticket | empId=12993 | apiMs=60.94 | totalMs=60.94
2026-05-14 09:24:54.322 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:24:54.322
2026-05-14 09:24:54.329 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=6.79
2026-05-14 09:24:54.338 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=8.05
2026-05-14 09:24:54.346 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=7.98
2026-05-14 09:24:54.347 | step 3 | route=IT_Ticket | empId=12993 | apiMs=24.69 | totalMs=24.69
2026-05-14 09:24:59.408 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=09:24:59.408
2026-05-14 09:24:59.590 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=181.33
2026-05-14 09:24:59.593 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=184.94 | totalMs=184.94
2026-05-14 09:25:06.134 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=09:25:06.134
2026-05-14 09:25:06.231 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=96.3
2026-05-14 09:25:06.232 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=97.50 | totalMs=97.50
2026-05-14 09:25:08.554 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=09:25:08.554
2026-05-14 09:25:08.575 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=20.74
2026-05-14 09:25:08.575 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=21.72 | totalMs=21.72
2026-05-14 09:25:38.342 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:25:38.342
2026-05-14 09:25:38.353 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-05-14 09:25:38.357 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=14.23 | totalMs=14.23
2026-05-14 09:25:38.360 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:25:38.360
2026-05-14 09:25:38.375 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=12.15
2026-05-14 09:25:38.391 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=30.87 | totalMs=30.87
2026-05-14 09:25:38.391 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:25:38.391
2026-05-14 09:25:38.394 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.09
2026-05-14 09:25:38.394 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=3.12 | totalMs=3.12
2026-05-14 09:25:38.395 | step 1 | route=IT_TicketPost | empId=12993 | query called at=09:25:38.395
2026-05-14 09:25:38.397 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.22
2026-05-14 09:25:38.397 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.18 | totalMs=2.18
2026-05-14 09:25:39.959 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:25:39.959
2026-05-14 09:25:39.970 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=9.62
2026-05-14 09:25:39.971 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-14 09:25:39.972 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.71
2026-05-14 09:25:39.974 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=0.79
2026-05-14 09:25:39.979 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=4.78
2026-05-14 09:25:39.988 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=8.41
2026-05-14 09:25:39.988 | step 3 | route=IT_Ticket | empId=12993 | apiMs=28.47 | totalMs=28.47
2026-05-14 09:25:39.989 | step 1 | route=IT_Ticket | empId=12993 | query called at=09:25:39.989
2026-05-14 09:25:39.996 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=7.42
2026-05-14 09:25:40.005 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=8.22
2026-05-14 09:25:40.014 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=8.29
2026-05-14 09:25:40.014 | step 3 | route=IT_Ticket | empId=12993 | apiMs=25.46 | totalMs=25.46
2026-05-14 09:26:33.857 | step 1 | route=Ticket_SPOC_Approve | empId=47781 | query called at=09:26:33.857
2026-05-14 09:26:33.908 | step 2 | route=Ticket_SPOC_Approve | empId=47781 | query=IT_TIcket_SPOCApp_Report | queryMs=50.67
2026-05-14 09:26:33.909 | step 3 | route=Ticket_SPOC_Approve | empId=47781 | apiMs=51.83 | totalMs=51.83
2026-05-14 09:26:34.565 | step 4 | route=pageRenderd | empId=47781 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 09:26:34.565
2026-05-14 09:29:09.347 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:29:09.347
2026-05-14 09:29:09.358 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=10.07
2026-05-14 09:29:09.360 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.45
2026-05-14 09:29:09.362 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=2.06
2026-05-14 09:29:09.364 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=0.92
2026-05-14 09:29:09.365 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=0.88
2026-05-14 09:29:09.366 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=0.95
2026-05-14 09:29:09.367 | step 3 | route=IT_Ticket | empId=53606 | apiMs=19.66 | totalMs=19.66
2026-05-14 09:29:09.367 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:29:09.367
2026-05-14 09:29:09.369 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-14 09:29:09.370 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-14 09:29:09.371 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-14 09:29:09.371 | step 3 | route=IT_Ticket | empId=53606 | apiMs=3.83 | totalMs=3.83
2026-05-14 09:29:14.932 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53606 | query called at=09:29:14.932
2026-05-14 09:29:15.116 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=183.12
2026-05-14 09:29:15.119 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53606 | apiMs=186.92 | totalMs=186.92
2026-05-14 09:29:16.076 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query called at=09:29:16.076
2026-05-14 09:29:16.191 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=114.63
2026-05-14 09:29:16.191 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53606 | apiMs=115.86 | totalMs=115.86
2026-05-14 09:29:51.453 | step 1 | route=IT_TicketPost | empId=53606 | query called at=09:29:51.453
2026-05-14 09:29:51.467 | step 2 | route=IT_TicketPost | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=13.37
2026-05-14 09:29:51.471 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=17.16 | totalMs=17.16
2026-05-14 09:29:51.474 | step 1 | route=IT_TicketPost | empId=53606 | query called at=09:29:51.474
2026-05-14 09:29:51.536 | step 2 | route=IT_TicketPost | empId=53606 | query=IT_Ticket_Save_SPOC | queryMs=59.88
2026-05-14 09:29:51.549 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=75.29 | totalMs=75.29
2026-05-14 09:29:51.549 | step 1 | route=IT_TicketPost | empId=53606 | query called at=09:29:51.549
2026-05-14 09:29:51.558 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.95
2026-05-14 09:29:51.558 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=8.93 | totalMs=8.93
2026-05-14 09:29:51.559 | step 1 | route=IT_TicketPost | empId=53606 | query called at=09:29:51.559
2026-05-14 09:29:51.566 | step 2 | route=IT_TicketPost | empId=53606 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.02
2026-05-14 09:29:51.567 | step 3 | route=IT_TicketPost | empId=53606 | apiMs=7.86 | totalMs=7.86
2026-05-14 09:29:53.924 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:29:53.924
2026-05-14 09:29:53.942 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=14.52
2026-05-14 09:29:53.950 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=5.2
2026-05-14 09:29:53.952 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.64
2026-05-14 09:29:53.954 | step 2 | route=IT_Ticket | empId=53606 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-14 09:29:53.959 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_it_Ticket_Details | queryMs=5.4
2026-05-14 09:29:53.962 | step 2 | route=IT_Ticket | empId=53606 | query=VMS_Comp_login_proc | queryMs=2.21
2026-05-14 09:29:53.962 | step 3 | route=IT_Ticket | empId=53606 | apiMs=38.56 | totalMs=38.56
2026-05-14 09:29:53.963 | step 1 | route=IT_Ticket | empId=53606 | query called at=09:29:53.963
2026-05-14 09:29:53.965 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.17
2026-05-14 09:29:53.966 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-14 09:29:53.967 | step 2 | route=IT_Ticket | empId=53606 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-14 09:29:53.968 | step 3 | route=IT_Ticket | empId=53606 | apiMs=4.70 | totalMs=4.70
2026-05-14 09:54:22.903 | step 1 | route=IT_Ticket | empId=294 | query called at=09:54:22.903
2026-05-14 09:54:22.955 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=51.15
2026-05-14 09:54:22.964 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=8.64
2026-05-14 09:54:22.972 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=7.88
2026-05-14 09:54:22.978 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=5.61
2026-05-14 09:54:23.001 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=22.47
2026-05-14 09:54:23.008 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=6.76
2026-05-14 09:54:23.008 | step 3 | route=IT_Ticket | empId=294 | apiMs=105.73 | totalMs=105.73
2026-05-14 09:54:23.009 | step 1 | route=IT_Ticket | empId=294 | query called at=09:54:23.009
2026-05-14 09:54:23.020 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=10.3
2026-05-14 09:54:23.028 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=7.96
2026-05-14 09:54:23.030 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-05-14 09:54:23.031 | step 3 | route=IT_Ticket | empId=294 | apiMs=21.56 | totalMs=21.56
2026-05-14 09:56:15.935 | step 1 | route=Ticket_Entry_SPOC_Module | empId=294 | query called at=09:56:15.935
2026-05-14 09:56:16.392 | step 2 | route=Ticket_Entry_SPOC_Module | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=456.12
2026-05-14 09:56:16.392 | step 3 | route=Ticket_Entry_SPOC_Module | empId=294 | apiMs=457.31 | totalMs=457.31
2026-05-14 09:56:18.373 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=294 | query called at=09:56:18.373
2026-05-14 09:56:18.385 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-05-14 09:56:18.388 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=294 | apiMs=15.27 | totalMs=15.27
2026-05-14 09:57:43.540 | step 1 | route=IT_TicketPost | empId=294 | query called at=09:57:43.540
2026-05-14 09:57:43.551 | step 2 | route=IT_TicketPost | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.61
2026-05-14 09:57:43.555 | step 3 | route=IT_TicketPost | empId=294 | apiMs=14.77 | totalMs=14.77
2026-05-14 09:57:43.558 | step 1 | route=IT_TicketPost | empId=294 | query called at=09:57:43.558
2026-05-14 09:57:43.597 | step 2 | route=IT_TicketPost | empId=294 | query=IT_Ticket_Save_SPOC | queryMs=36.01
2026-05-14 09:57:43.599 | step 3 | route=IT_TicketPost | empId=294 | apiMs=41.06 | totalMs=41.06
2026-05-14 09:57:43.599 | step 1 | route=IT_TicketPost | empId=294 | query called at=09:57:43.599
2026-05-14 09:57:43.624 | step 2 | route=IT_TicketPost | empId=294 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.74
2026-05-14 09:57:43.624 | step 3 | route=IT_TicketPost | empId=294 | apiMs=24.79 | totalMs=24.79
2026-05-14 09:57:45.891 | step 1 | route=IT_Ticket | empId=294 | query called at=09:57:45.891
2026-05-14 09:57:45.902 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-05-14 09:57:45.907 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.57
2026-05-14 09:57:45.911 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-14 09:57:45.913 | step 2 | route=IT_Ticket | empId=294 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-14 09:57:45.940 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_it_Ticket_Details | queryMs=27.4
2026-05-14 09:57:45.947 | step 2 | route=IT_Ticket | empId=294 | query=VMS_Comp_login_proc | queryMs=5.88
2026-05-14 09:57:45.947 | step 3 | route=IT_Ticket | empId=294 | apiMs=55.57 | totalMs=55.57
2026-05-14 09:57:45.948 | step 1 | route=IT_Ticket | empId=294 | query called at=09:57:45.948
2026-05-14 09:57:45.967 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=18.77
2026-05-14 09:57:45.968 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-14 09:57:45.970 | step 2 | route=IT_Ticket | empId=294 | query=Kpi_HW_Ticket_Details | queryMs=1.12
2026-05-14 09:57:45.970 | step 3 | route=IT_Ticket | empId=294 | apiMs=22.46 | totalMs=22.46
2026-05-14 10:00:54.198 | step 1 | route=Ticket_SPOC_Approve | empId=67002 | query called at=10:00:54.198
2026-05-14 10:00:54.294 | step 2 | route=Ticket_SPOC_Approve | empId=67002 | query=IT_TIcket_SPOCApp_Report | queryMs=95.31
2026-05-14 10:00:54.294 | step 3 | route=Ticket_SPOC_Approve | empId=67002 | apiMs=96.29 | totalMs=96.29
2026-05-14 10:00:54.642 | step 4 | route=pageRenderd | empId=67002 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:00:54.642
2026-05-14 10:12:26.380 | step 1 | route=IT_Ticket | empId=38719 | query called at=10:12:26.380
2026-05-14 10:12:26.423 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=42.75
2026-05-14 10:12:26.425 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-05-14 10:12:26.427 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-14 10:12:26.428 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-14 10:12:26.456 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_it_Ticket_Details | queryMs=27.6
2026-05-14 10:12:26.462 | step 2 | route=IT_Ticket | empId=38719 | query=VMS_Comp_login_proc | queryMs=5.8
2026-05-14 10:12:26.463 | step 3 | route=IT_Ticket | empId=38719 | apiMs=83.14 | totalMs=83.14
2026-05-14 10:12:26.464 | step 1 | route=IT_Ticket | empId=38719 | query called at=10:12:26.464
2026-05-14 10:12:26.483 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=18.97
2026-05-14 10:12:26.485 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-14 10:12:26.486 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-14 10:12:26.486 | step 3 | route=IT_Ticket | empId=38719 | apiMs=22.82 | totalMs=22.82
2026-05-14 10:12:31.920 | step 1 | route=Ticket_Entry_SPOC_Module | empId=38719 | query called at=10:12:31.920
2026-05-14 10:12:32.358 | step 2 | route=Ticket_Entry_SPOC_Module | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=437.97
2026-05-14 10:12:32.362 | step 3 | route=Ticket_Entry_SPOC_Module | empId=38719 | apiMs=442.44 | totalMs=442.44
2026-05-14 10:12:35.760 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=38719 | query called at=10:12:35.760
2026-05-14 10:12:35.772 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=11.31
2026-05-14 10:12:35.775 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=38719 | apiMs=14.85 | totalMs=14.85
2026-05-14 10:13:47.153 | step 1 | route=IT_TicketPost | empId=38719 | query called at=10:13:47.153
2026-05-14 10:13:47.164 | step 2 | route=IT_TicketPost | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=10.35
2026-05-14 10:13:47.165 | step 3 | route=IT_TicketPost | empId=38719 | apiMs=11.73 | totalMs=11.73
2026-05-14 10:13:47.166 | step 1 | route=IT_TicketPost | empId=38719 | query called at=10:13:47.166
2026-05-14 10:13:47.194 | step 2 | route=IT_TicketPost | empId=38719 | query=IT_Ticket_Save_SPOC | queryMs=27.04
2026-05-14 10:13:47.196 | step 3 | route=IT_TicketPost | empId=38719 | apiMs=30.06 | totalMs=30.06
2026-05-14 10:13:47.196 | step 1 | route=IT_TicketPost | empId=38719 | query called at=10:13:47.196
2026-05-14 10:13:47.221 | step 2 | route=IT_TicketPost | empId=38719 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.89
2026-05-14 10:13:47.221 | step 3 | route=IT_TicketPost | empId=38719 | apiMs=24.92 | totalMs=24.92
2026-05-14 10:13:47.461 | step 1 | route=IT_Ticket | empId=38719 | query called at=10:13:47.461
2026-05-14 10:13:47.472 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=10.13
2026-05-14 10:13:47.474 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-14 10:13:47.476 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.32
2026-05-14 10:13:47.477 | step 2 | route=IT_Ticket | empId=38719 | query=KPI_IT_Ticket_Details_New | queryMs=1.26
2026-05-14 10:13:47.479 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-14 10:13:47.485 | step 2 | route=IT_Ticket | empId=38719 | query=VMS_Comp_login_proc | queryMs=5.94
2026-05-14 10:13:47.486 | step 3 | route=IT_Ticket | empId=38719 | apiMs=24.29 | totalMs=24.29
2026-05-14 10:13:47.486 | step 1 | route=IT_Ticket | empId=38719 | query called at=10:13:47.486
2026-05-14 10:13:47.488 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=1.25
2026-05-14 10:13:47.489 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-14 10:13:47.491 | step 2 | route=IT_Ticket | empId=38719 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-14 10:13:47.491 | step 3 | route=IT_Ticket | empId=38719 | apiMs=4.72 | totalMs=4.72
2026-05-14 10:22:20.295 | step 1 | route=IT_Ticket_Report | empId=48449 | query called at=10:22:20.295
2026-05-14 10:22:27.357 | step 1 | route=IT_Ticket_Report | empId=48449 | query called at=10:22:27.357
2026-05-14 10:22:30.424 | step 2 | route=IT_Ticket_Report | empId=48449 | query=kpi_it_ticket_report_page_proc | queryMs=3066.52
2026-05-14 10:22:30.425 | step 3 | route=IT_Ticket_Report | empId=48449 | apiMs=3,067.82 | totalMs=3,067.82
2026-05-14 10:22:30.428 | step 2 | route=IT_Ticket_Report | empId=48449 | query=kpi_it_ticket_report_page_proc | queryMs=10132.1
2026-05-14 10:22:30.432 | step 3 | route=IT_Ticket_Report | empId=48449 | apiMs=10,136.35 | totalMs=10,136.35
2026-05-14 10:22:31.929 | step 4 | route=pageRenderd | empId=48449 | Page=TICKET ENTRY REPORT | page fully loaded at : 10:22:31.929
2026-05-14 10:22:34.189 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:22:34.189
2026-05-14 10:22:34.231 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=42.19
2026-05-14 10:22:34.233 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-14 10:22:34.235 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-14 10:22:34.237 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.43
2026-05-14 10:22:34.264 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=26.6
2026-05-14 10:22:34.270 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=5.73
2026-05-14 10:22:34.270 | step 3 | route=IT_Ticket | empId=48449 | apiMs=81.74 | totalMs=81.74
2026-05-14 10:22:34.271 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:22:34.271
2026-05-14 10:22:34.290 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=18.78
2026-05-14 10:22:34.292 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-14 10:22:34.293 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-14 10:22:34.293 | step 3 | route=IT_Ticket | empId=48449 | apiMs=22.44 | totalMs=22.44
2026-05-14 10:22:41.856 | step 1 | route=Ticket_Entry_SPOC_Module | empId=48449 | query called at=10:22:41.856
2026-05-14 10:22:42.376 | step 2 | route=Ticket_Entry_SPOC_Module | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=519.3
2026-05-14 10:22:42.377 | step 3 | route=Ticket_Entry_SPOC_Module | empId=48449 | apiMs=520.53 | totalMs=520.53
2026-05-14 10:22:45.487 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query called at=10:22:45.487
2026-05-14 10:22:45.498 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-05-14 10:22:45.502 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=48449 | apiMs=14.55 | totalMs=14.55
2026-05-14 10:23:24.413 | step 1 | route=IT_TicketPost | empId=48449 | query called at=10:23:24.413
2026-05-14 10:23:24.424 | step 2 | route=IT_TicketPost | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=9.96
2026-05-14 10:23:24.428 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=14.16 | totalMs=14.16
2026-05-14 10:23:24.431 | step 1 | route=IT_TicketPost | empId=48449 | query called at=10:23:24.431
2026-05-14 10:23:25.774 | step 2 | route=IT_TicketPost | empId=48449 | query=IT_Ticket_Save_SPOC | queryMs=1340.29
2026-05-14 10:23:25.837 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=1,406.51 | totalMs=1,406.51
2026-05-14 10:23:25.838 | step 1 | route=IT_TicketPost | empId=48449 | query called at=10:23:25.838
2026-05-14 10:23:25.840 | step 2 | route=IT_TicketPost | empId=48449 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.71
2026-05-14 10:23:25.840 | step 3 | route=IT_TicketPost | empId=48449 | apiMs=2.72 | totalMs=2.72
2026-05-14 10:23:26.072 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:23:26.072
2026-05-14 10:23:26.083 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-05-14 10:23:26.085 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.56
2026-05-14 10:23:26.086 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-14 10:23:26.088 | step 2 | route=IT_Ticket | empId=48449 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-14 10:23:26.090 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_it_Ticket_Details | queryMs=1.46
2026-05-14 10:23:26.096 | step 2 | route=IT_Ticket | empId=48449 | query=VMS_Comp_login_proc | queryMs=5.9
2026-05-14 10:23:26.097 | step 3 | route=IT_Ticket | empId=48449 | apiMs=24.52 | totalMs=24.52
2026-05-14 10:23:26.097 | step 1 | route=IT_Ticket | empId=48449 | query called at=10:23:26.097
2026-05-14 10:23:26.099 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.52
2026-05-14 10:23:26.101 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-14 10:23:26.102 | step 2 | route=IT_Ticket | empId=48449 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-14 10:23:26.102 | step 3 | route=IT_Ticket | empId=48449 | apiMs=5.16 | totalMs=5.16
2026-05-14 10:24:05.966 | step 1 | route=IT_Ticket_Report | empId=19639 | query called at=10:24:05.966
2026-05-14 10:24:07.616 | step 2 | route=IT_Ticket_Report | empId=19639 | query=kpi_it_ticket_report_page_proc | queryMs=1649.53
2026-05-14 10:24:07.616 | step 3 | route=IT_Ticket_Report | empId=19639 | apiMs=1,650.76 | totalMs=1,650.76
2026-05-14 10:24:07.748 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=10:24:07.748
2026-05-14 10:24:07.799 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=50.78
2026-05-14 10:24:07.800 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=52.05 | totalMs=52.05
2026-05-14 10:24:08.287 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:24:08.287
2026-05-14 10:24:15.078 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=10:24:15.078
2026-05-14 10:24:15.389 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=310.32
2026-05-14 10:24:15.966 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=IT_Ticket_Update_SPOC | queryMs=286.64
2026-05-14 10:24:16.114 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=1,035.65 | totalMs=1,035.65
2026-05-14 10:24:16.117 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=10:24:16.117
2026-05-14 10:24:16.122 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=2.24
2026-05-14 10:24:16.126 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.08
2026-05-14 10:24:16.128 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.03
2026-05-14 10:24:16.128 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=11.21 | totalMs=11.21
2026-05-14 10:24:16.129 | step 1 | route=SPOC_Entry_Save | empId=19639 | query called at=10:24:16.129
2026-05-14 10:24:16.130 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-14 10:24:16.132 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.19
2026-05-14 10:24:16.133 | step 2 | route=SPOC_Entry_Save | empId=19639 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.2
2026-05-14 10:24:16.134 | step 3 | route=SPOC_Entry_Save | empId=19639 | apiMs=4.96 | totalMs=4.96
2026-05-14 10:24:16.367 | step 1 | route=Ticket_SPOC_Approve | empId=19639 | query called at=10:24:16.367
2026-05-14 10:24:16.385 | step 2 | route=Ticket_SPOC_Approve | empId=19639 | query=IT_TIcket_SPOCApp_Report | queryMs=16.62
2026-05-14 10:24:16.385 | step 3 | route=Ticket_SPOC_Approve | empId=19639 | apiMs=17.69 | totalMs=17.69
2026-05-14 10:24:16.823 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:24:16.823
2026-05-14 10:24:20.295 | step 4 | route=pageRenderd | empId=19639 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:24:20.295
2026-05-14 10:26:43.979 | step 1 | route=IT_Ticket | empId=46290 | query called at=10:26:43.979
2026-05-14 10:26:43.991 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.51
2026-05-14 10:26:43.996 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.54
2026-05-14 10:26:44.000 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-14 10:26:44.004 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-14 10:26:44.006 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.21
2026-05-14 10:26:44.012 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=5.89
2026-05-14 10:26:44.012 | step 3 | route=IT_Ticket | empId=46290 | apiMs=33.05 | totalMs=33.05
2026-05-14 10:26:44.013 | step 1 | route=IT_Ticket | empId=46290 | query called at=10:26:44.013
2026-05-14 10:26:44.015 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-14 10:26:44.016 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-14 10:26:44.018 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-14 10:26:44.018 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.77 | totalMs=4.77
2026-05-14 10:26:50.162 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46290 | query called at=10:26:50.162
2026-05-14 10:26:50.553 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=390.59
2026-05-14 10:26:50.557 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46290 | apiMs=394.74 | totalMs=394.74
2026-05-14 10:26:52.169 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query called at=10:26:52.169
2026-05-14 10:26:52.182 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=11.94
2026-05-14 10:26:52.182 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46290 | apiMs=12.83 | totalMs=12.83
2026-05-14 10:27:14.709 | step 1 | route=IT_TicketPost | empId=46290 | query called at=10:27:14.709
2026-05-14 10:27:14.720 | step 2 | route=IT_TicketPost | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.21
2026-05-14 10:27:14.724 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=14.15 | totalMs=14.15
2026-05-14 10:27:14.727 | step 1 | route=IT_TicketPost | empId=46290 | query called at=10:27:14.727
2026-05-14 10:27:15.781 | step 2 | route=IT_TicketPost | empId=46290 | query=IT_Ticket_Save_SPOC | queryMs=1051.56
2026-05-14 10:27:16.239 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=1,512.47 | totalMs=1,512.47
2026-05-14 10:27:16.240 | step 1 | route=IT_TicketPost | empId=46290 | query called at=10:27:16.240
2026-05-14 10:27:16.243 | step 2 | route=IT_TicketPost | empId=46290 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.88
2026-05-14 10:27:16.243 | step 3 | route=IT_TicketPost | empId=46290 | apiMs=3.22 | totalMs=3.22
2026-05-14 10:27:17.617 | step 1 | route=IT_Ticket | empId=46290 | query called at=10:27:17.617
2026-05-14 10:27:17.628 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=10.79
2026-05-14 10:27:17.630 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-14 10:27:17.631 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-14 10:27:17.633 | step 2 | route=IT_Ticket | empId=46290 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-14 10:27:17.635 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-14 10:27:17.641 | step 2 | route=IT_Ticket | empId=46290 | query=VMS_Comp_login_proc | queryMs=5.96
2026-05-14 10:27:17.642 | step 3 | route=IT_Ticket | empId=46290 | apiMs=25.06 | totalMs=25.06
2026-05-14 10:27:17.642 | step 1 | route=IT_Ticket | empId=46290 | query called at=10:27:17.642
2026-05-14 10:27:17.644 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-14 10:27:17.645 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.8
2026-05-14 10:27:17.646 | step 2 | route=IT_Ticket | empId=46290 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-14 10:27:17.646 | step 3 | route=IT_Ticket | empId=46290 | apiMs=4.18 | totalMs=4.18
2026-05-14 10:36:10.351 | step 1 | route=Ticket_Entry_SPOC_Module | empId= | query called at=10:36:10.351
2026-05-14 10:36:10.523 | step 2 | route=Ticket_Entry_SPOC_Module | empId= | query=KPI_IT_Ticket_Details_New | queryMs=171.29
2026-05-14 10:36:10.524 | step 3 | route=Ticket_Entry_SPOC_Module | empId=NULL | apiMs=172.60 | totalMs=172.60
2026-05-14 10:36:12.975 | step 1 | route=Ticket_Entry_SPOC_Compo | empId= | query called at=10:36:12.975
2026-05-14 10:36:15.831 | step 2 | route=Ticket_Entry_SPOC_Compo | empId= | query=KPI_IT_Ticket_Details_New | queryMs=2854.77
2026-05-14 10:36:15.831 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=NULL | apiMs=2,856.02 | totalMs=2,856.02
2026-05-14 10:37:29.378 | step 1 | route=IT_Ticket | empId=57732 | query called at=10:37:29.378
2026-05-14 10:37:29.389 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=9.87
2026-05-14 10:37:29.393 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1.39
2026-05-14 10:37:29.397 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-14 10:37:29.399 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-14 10:37:29.432 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=33.15
2026-05-14 10:37:29.438 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=5.72
2026-05-14 10:37:29.439 | step 3 | route=IT_Ticket | empId=57732 | apiMs=60.50 | totalMs=60.50
2026-05-14 10:37:29.439 | step 1 | route=IT_Ticket | empId=57732 | query called at=10:37:29.439
2026-05-14 10:37:29.459 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=19.17
2026-05-14 10:37:29.461 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-14 10:37:29.462 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-14 10:37:29.462 | step 3 | route=IT_Ticket | empId=57732 | apiMs=22.85 | totalMs=22.85
2026-05-14 10:37:34.275 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=10:37:34.275
2026-05-14 10:37:34.341 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=62.25
2026-05-14 10:37:34.344 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=68.94 | totalMs=68.94
2026-05-14 10:37:35.492 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57732 | query called at=10:37:35.492
2026-05-14 10:37:35.528 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=34.7
2026-05-14 10:37:35.528 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57732 | apiMs=35.93 | totalMs=35.93
2026-05-14 10:37:38.206 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query called at=10:37:38.206
2026-05-14 10:37:38.220 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=13.01
2026-05-14 10:37:38.221 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57732 | apiMs=14.79 | totalMs=14.79
2026-05-14 10:37:41.598 | step 1 | route=IT_Ticket | empId=43865 | query called at=10:37:41.598
2026-05-14 10:37:41.611 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=12.71
2026-05-14 10:37:41.612 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.91
2026-05-14 10:37:41.614 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=0.99
2026-05-14 10:37:41.615 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-14 10:37:41.617 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=0.84
2026-05-14 10:37:41.618 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=1.07
2026-05-14 10:37:41.618 | step 3 | route=IT_Ticket | empId=43865 | apiMs=20.87 | totalMs=20.87
2026-05-14 10:37:41.619 | step 1 | route=IT_Ticket | empId=43865 | query called at=10:37:41.619
2026-05-14 10:37:41.623 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=2.77
2026-05-14 10:37:41.625 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.75
2026-05-14 10:37:41.626 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=0.71
2026-05-14 10:37:41.626 | step 3 | route=IT_Ticket | empId=43865 | apiMs=7.18 | totalMs=7.18
2026-05-14 10:37:57.676 | step 1 | route=Ticket_Entry_SPOC_Module | empId=43865 | query called at=10:37:57.676
2026-05-14 10:37:57.736 | step 2 | route=Ticket_Entry_SPOC_Module | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=58.53
2026-05-14 10:37:57.739 | step 3 | route=Ticket_Entry_SPOC_Module | empId=43865 | apiMs=62.38 | totalMs=62.38
2026-05-14 10:38:02.698 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query called at=10:38:02.698
2026-05-14 10:38:02.709 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=10.15
2026-05-14 10:38:02.712 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=43865 | apiMs=14.11 | totalMs=14.11
2026-05-14 10:38:08.493 | step 1 | route=IT_TicketPost | empId=57732 | query called at=10:38:08.493
2026-05-14 10:38:08.509 | step 2 | route=IT_TicketPost | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=15.5
2026-05-14 10:38:08.514 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=20.60 | totalMs=20.60
2026-05-14 10:38:08.517 | step 1 | route=IT_TicketPost | empId=57732 | query called at=10:38:08.517
2026-05-14 10:38:10.100 | step 2 | route=IT_TicketPost | empId=57732 | query=IT_Ticket_Save_SPOC | queryMs=1580.68
2026-05-14 10:38:10.797 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=2,279.87 | totalMs=2,279.87
2026-05-14 10:38:10.797 | step 1 | route=IT_TicketPost | empId=57732 | query called at=10:38:10.797
2026-05-14 10:38:10.822 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.11
2026-05-14 10:38:10.823 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=25.37 | totalMs=25.37
2026-05-14 10:38:10.823 | step 1 | route=IT_TicketPost | empId=57732 | query called at=10:38:10.823
2026-05-14 10:38:10.831 | step 2 | route=IT_TicketPost | empId=57732 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.91
2026-05-14 10:38:10.831 | step 3 | route=IT_TicketPost | empId=57732 | apiMs=7.73 | totalMs=7.73
2026-05-14 10:38:12.894 | step 1 | route=IT_Ticket | empId=57732 | query called at=10:38:12.894
2026-05-14 10:38:12.911 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=16.51
2026-05-14 10:38:12.920 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=7.9
2026-05-14 10:38:12.928 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-05-14 10:38:12.937 | step 2 | route=IT_Ticket | empId=57732 | query=KPI_IT_Ticket_Details_New | queryMs=8.15
2026-05-14 10:38:12.946 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_it_Ticket_Details | queryMs=8.34
2026-05-14 10:38:12.955 | step 2 | route=IT_Ticket | empId=57732 | query=VMS_Comp_login_proc | queryMs=8.63
2026-05-14 10:38:12.955 | step 3 | route=IT_Ticket | empId=57732 | apiMs=60.74 | totalMs=60.74
2026-05-14 10:38:12.956 | step 1 | route=IT_Ticket | empId=57732 | query called at=10:38:12.956
2026-05-14 10:38:12.961 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=4.53
2026-05-14 10:38:12.962 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-14 10:38:12.963 | step 2 | route=IT_Ticket | empId=57732 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-14 10:38:12.964 | step 3 | route=IT_Ticket | empId=57732 | apiMs=8.23 | totalMs=8.23
2026-05-14 10:39:14.116 | step 1 | route=IT_TicketPost | empId=43865 | query called at=10:39:14.116
2026-05-14 10:39:14.160 | step 2 | route=IT_TicketPost | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=44.02
2026-05-14 10:39:14.164 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=47.97 | totalMs=47.97
2026-05-14 10:39:14.167 | step 1 | route=IT_TicketPost | empId=43865 | query called at=10:39:14.167
2026-05-14 10:39:15.849 | step 2 | route=IT_TicketPost | empId=43865 | query=IT_Ticket_Save_SPOC | queryMs=1678.91
2026-05-14 10:39:16.613 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=2,446.29 | totalMs=2,446.29
2026-05-14 10:39:16.617 | step 1 | route=IT_TicketPost | empId=43865 | query called at=10:39:16.617
2026-05-14 10:39:16.621 | step 2 | route=IT_TicketPost | empId=43865 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.73
2026-05-14 10:39:16.624 | step 3 | route=IT_TicketPost | empId=43865 | apiMs=7.81 | totalMs=7.81
2026-05-14 10:39:16.946 | step 1 | route=IT_Ticket | empId=43865 | query called at=10:39:16.946
2026-05-14 10:39:16.957 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-05-14 10:39:16.959 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-14 10:39:16.960 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.11
2026-05-14 10:39:16.962 | step 2 | route=IT_Ticket | empId=43865 | query=KPI_IT_Ticket_Details_New | queryMs=1.15
2026-05-14 10:39:16.964 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-14 10:39:16.965 | step 2 | route=IT_Ticket | empId=43865 | query=VMS_Comp_login_proc | queryMs=1.41
2026-05-14 10:39:16.966 | step 3 | route=IT_Ticket | empId=43865 | apiMs=19.87 | totalMs=19.87
2026-05-14 10:39:16.966 | step 1 | route=IT_Ticket | empId=43865 | query called at=10:39:16.966
2026-05-14 10:39:16.968 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.29
2026-05-14 10:39:16.970 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-14 10:39:16.971 | step 2 | route=IT_Ticket | empId=43865 | query=Kpi_HW_Ticket_Details | queryMs=1.34
2026-05-14 10:39:16.972 | step 3 | route=IT_Ticket | empId=43865 | apiMs=5.28 | totalMs=5.28
2026-05-14 10:42:06.318 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=10:42:06.318
2026-05-14 10:42:06.387 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=68.66
2026-05-14 10:42:06.391 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=73.47 | totalMs=73.47
2026-05-14 10:42:07.863 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:42:07.863
2026-05-14 10:42:17.018 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=10:42:17.018
2026-05-14 10:42:19.449 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=IT_Ticket_Update_SPOC | queryMs=2430.85
2026-05-14 10:42:19.911 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=2,892.76 | totalMs=2,892.76
2026-05-14 10:42:19.914 | step 1 | route=SPOC_Entry_Save | empId=55867 | query called at=10:42:19.914
2026-05-14 10:42:19.919 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.47
2026-05-14 10:42:19.923 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-14 10:42:19.924 | step 2 | route=SPOC_Entry_Save | empId=55867 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.93
2026-05-14 10:42:19.924 | step 3 | route=SPOC_Entry_Save | empId=55867 | apiMs=10.35 | totalMs=10.35
2026-05-14 10:42:21.946 | step 1 | route=Ticket_SPOC_Approve | empId=55867 | query called at=10:42:21.946
2026-05-14 10:42:21.982 | step 2 | route=Ticket_SPOC_Approve | empId=55867 | query=IT_TIcket_SPOCApp_Report | queryMs=35.51
2026-05-14 10:42:21.986 | step 3 | route=Ticket_SPOC_Approve | empId=55867 | apiMs=39.61 | totalMs=39.61
2026-05-14 10:42:22.998 | step 4 | route=pageRenderd | empId=55867 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 10:42:22.998
2026-05-14 10:57:24.280 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:57:24.280
2026-05-14 10:57:24.311 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=30.19
2026-05-14 10:57:24.312 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-14 10:57:24.314 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-14 10:57:24.315 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-14 10:57:24.333 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=16.97
2026-05-14 10:57:24.337 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=3.67
2026-05-14 10:57:24.337 | step 3 | route=IT_Ticket | empId=51120 | apiMs=57.21 | totalMs=57.21
2026-05-14 10:57:24.338 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:57:24.338
2026-05-14 10:57:24.351 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=12.81
2026-05-14 10:57:24.352 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=0.77
2026-05-14 10:57:24.354 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-14 10:57:24.354 | step 3 | route=IT_Ticket | empId=51120 | apiMs=16.25 | totalMs=16.25
2026-05-14 10:57:31.718 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:57:31.718
2026-05-14 10:57:32.161 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=442.33
2026-05-14 10:57:32.161 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=443.53 | totalMs=443.53
2026-05-14 10:57:34.605 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:57:34.605
2026-05-14 10:57:34.617 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.34
2026-05-14 10:57:34.620 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=15.19 | totalMs=15.19
2026-05-14 10:58:37.039 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:58:37.039
2026-05-14 10:58:37.053 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=13.64
2026-05-14 10:58:37.054 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=14.73 | totalMs=14.73
2026-05-14 10:58:37.055 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:58:37.055
2026-05-14 10:58:37.143 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=87.71
2026-05-14 10:58:37.155 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=100.64 | totalMs=100.64
2026-05-14 10:58:37.156 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:58:37.156
2026-05-14 10:58:37.164 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.62
2026-05-14 10:58:37.164 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=8.64 | totalMs=8.64
2026-05-14 10:58:37.165 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:58:37.165
2026-05-14 10:58:37.172 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=6.78
2026-05-14 10:58:37.173 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=7.58 | totalMs=7.58
2026-05-14 10:58:40.247 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:58:40.247
2026-05-14 10:58:40.259 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=11.35
2026-05-14 10:58:40.261 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-14 10:58:40.262 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-14 10:58:40.264 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-14 10:58:40.266 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-05-14 10:58:40.272 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=6.13
2026-05-14 10:58:40.273 | step 3 | route=IT_Ticket | empId=51120 | apiMs=25.35 | totalMs=25.35
2026-05-14 10:58:40.273 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:58:40.273
2026-05-14 10:58:40.275 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.24
2026-05-14 10:58:40.277 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-14 10:58:40.278 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-14 10:58:40.279 | step 3 | route=IT_Ticket | empId=51120 | apiMs=5.45 | totalMs=5.45
2026-05-14 10:58:44.720 | step 1 | route=Ticket_Entry_SPOC_Module | empId=51120 | query called at=10:58:44.720
2026-05-14 10:58:45.164 | step 2 | route=Ticket_Entry_SPOC_Module | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=443.52
2026-05-14 10:58:45.164 | step 3 | route=Ticket_Entry_SPOC_Module | empId=51120 | apiMs=444.76 | totalMs=444.76
2026-05-14 10:58:46.758 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query called at=10:58:46.758
2026-05-14 10:58:46.771 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=12.8
2026-05-14 10:58:46.775 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=51120 | apiMs=17.22 | totalMs=17.22
2026-05-14 10:59:01.701 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:59:01.701
2026-05-14 10:59:01.821 | step 2 | route=IT_TicketPost | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=118.76
2026-05-14 10:59:01.824 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=122.98 | totalMs=122.98
2026-05-14 10:59:01.828 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:59:01.828
2026-05-14 10:59:01.870 | step 2 | route=IT_TicketPost | empId=51120 | query=IT_Ticket_Save_SPOC | queryMs=39.59
2026-05-14 10:59:01.884 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=56.08 | totalMs=56.08
2026-05-14 10:59:01.884 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:59:01.884
2026-05-14 10:59:01.893 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.68
2026-05-14 10:59:01.893 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=8.76 | totalMs=8.76
2026-05-14 10:59:01.894 | step 1 | route=IT_TicketPost | empId=51120 | query called at=10:59:01.894
2026-05-14 10:59:01.903 | step 2 | route=IT_TicketPost | empId=51120 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=9.32
2026-05-14 10:59:01.904 | step 3 | route=IT_TicketPost | empId=51120 | apiMs=10.06 | totalMs=10.06
2026-05-14 10:59:03.889 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:59:03.889
2026-05-14 10:59:03.899 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=10.04
2026-05-14 10:59:03.901 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-14 10:59:03.903 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-14 10:59:03.904 | step 2 | route=IT_Ticket | empId=51120 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-14 10:59:03.908 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_it_Ticket_Details | queryMs=2.68
2026-05-14 10:59:03.914 | step 2 | route=IT_Ticket | empId=51120 | query=VMS_Comp_login_proc | queryMs=6.03
2026-05-14 10:59:03.914 | step 3 | route=IT_Ticket | empId=51120 | apiMs=25.58 | totalMs=25.58
2026-05-14 10:59:03.915 | step 1 | route=IT_Ticket | empId=51120 | query called at=10:59:03.915
2026-05-14 10:59:03.917 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-14 10:59:03.920 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=2.72
2026-05-14 10:59:03.922 | step 2 | route=IT_Ticket | empId=51120 | query=Kpi_HW_Ticket_Details | queryMs=1.07
2026-05-14 10:59:03.922 | step 3 | route=IT_Ticket | empId=51120 | apiMs=6.89 | totalMs=6.89
2026-05-14 11:09:21.672 | step 1 | route=IT_Ticket | empId=55868 | query called at=11:09:21.672
2026-05-14 11:09:21.715 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=42.71
2026-05-14 11:09:21.720 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-14 11:09:21.724 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-14 11:09:21.726 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-14 11:09:21.753 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=27.14
2026-05-14 11:09:21.759 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=5.55
2026-05-14 11:09:21.760 | step 3 | route=IT_Ticket | empId=55868 | apiMs=87.88 | totalMs=87.88
2026-05-14 11:09:21.761 | step 1 | route=IT_Ticket | empId=55868 | query called at=11:09:21.761
2026-05-14 11:09:21.780 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=18.79
2026-05-14 11:09:21.781 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-14 11:09:21.783 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-14 11:09:21.783 | step 3 | route=IT_Ticket | empId=55868 | apiMs=22.22 | totalMs=22.22
2026-05-14 11:09:28.207 | step 1 | route=Ticket_Entry_SPOC_Module | empId=55868 | query called at=11:09:28.207
2026-05-14 11:09:28.351 | step 2 | route=Ticket_Entry_SPOC_Module | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=141.23
2026-05-14 11:09:28.354 | step 3 | route=Ticket_Entry_SPOC_Module | empId=55868 | apiMs=147.53 | totalMs=147.53
2026-05-14 11:09:29.638 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query called at=11:09:29.638
2026-05-14 11:09:30.071 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=432.95
2026-05-14 11:09:30.075 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=55868 | apiMs=436.95 | totalMs=436.95
2026-05-14 11:10:26.114 | step 1 | route=IT_TicketPost | empId=55868 | query called at=11:10:26.114
2026-05-14 11:10:26.125 | step 2 | route=IT_TicketPost | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-05-14 11:10:26.129 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=14.40 | totalMs=14.40
2026-05-14 11:10:26.132 | step 1 | route=IT_TicketPost | empId=55868 | query called at=11:10:26.132
2026-05-14 11:10:27.472 | step 2 | route=IT_TicketPost | empId=55868 | query=IT_Ticket_Save_SPOC | queryMs=1337.55
2026-05-14 11:10:27.796 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=1,664.16 | totalMs=1,664.16
2026-05-14 11:10:27.797 | step 1 | route=IT_TicketPost | empId=55868 | query called at=11:10:27.797
2026-05-14 11:10:27.822 | step 2 | route=IT_TicketPost | empId=55868 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.33
2026-05-14 11:10:27.822 | step 3 | route=IT_TicketPost | empId=55868 | apiMs=25.37 | totalMs=25.37
2026-05-14 11:10:30.434 | step 1 | route=IT_Ticket | empId=55868 | query called at=11:10:30.434
2026-05-14 11:10:30.445 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=10.69
2026-05-14 11:10:30.447 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-14 11:10:30.449 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-14 11:10:30.450 | step 2 | route=IT_Ticket | empId=55868 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-14 11:10:30.452 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_it_Ticket_Details | queryMs=1.2
2026-05-14 11:10:30.458 | step 2 | route=IT_Ticket | empId=55868 | query=VMS_Comp_login_proc | queryMs=6.12
2026-05-14 11:10:30.459 | step 3 | route=IT_Ticket | empId=55868 | apiMs=24.65 | totalMs=24.65
2026-05-14 11:10:30.460 | step 1 | route=IT_Ticket | empId=55868 | query called at=11:10:30.460
2026-05-14 11:10:30.461 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.22
2026-05-14 11:10:30.463 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-14 11:10:30.464 | step 2 | route=IT_Ticket | empId=55868 | query=Kpi_HW_Ticket_Details | queryMs=1
2026-05-14 11:10:30.464 | step 3 | route=IT_Ticket | empId=55868 | apiMs=4.75 | totalMs=4.75
2026-05-14 11:16:41.861 | step 1 | route=IT_Ticket_Report | empId=52989 | query called at=11:16:41.861
2026-05-14 11:16:43.551 | step 1 | route=IT_Ticket_Report | empId=52989 | query called at=11:16:43.551
2026-05-14 11:16:44.069 | step 2 | route=IT_Ticket_Report | empId=52989 | query=kpi_it_ticket_report_page_proc | queryMs=516.87
2026-05-14 11:16:44.070 | step 3 | route=IT_Ticket_Report | empId=52989 | apiMs=518.22 | totalMs=518.22
2026-05-14 11:16:44.073 | step 2 | route=IT_Ticket_Report | empId=52989 | query=kpi_it_ticket_report_page_proc | queryMs=2210.79
2026-05-14 11:16:44.076 | step 3 | route=IT_Ticket_Report | empId=52989 | apiMs=2,214.54 | totalMs=2,214.54
2026-05-14 11:16:44.293 | step 1 | route=IT_Ticket_Report | empId=52989 | query called at=11:16:44.293
2026-05-14 11:16:44.362 | step 2 | route=IT_Ticket_Report | empId=52989 | query=kpi_it_ticket_report_page_proc | queryMs=69.02
2026-05-14 11:16:44.363 | step 3 | route=IT_Ticket_Report | empId=52989 | apiMs=70.18 | totalMs=70.18
2026-05-14 11:16:45.700 | step 4 | route=pageRenderd | empId=52989 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:16:45.700
2026-05-14 11:17:18.975 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:17:18.975
2026-05-14 11:17:19.008 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=32.01
2026-05-14 11:17:19.012 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.22
2026-05-14 11:17:19.016 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-05-14 11:17:19.020 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=0.8
2026-05-14 11:17:19.039 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=19.21
2026-05-14 11:17:19.043 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=3.41
2026-05-14 11:17:19.044 | step 3 | route=IT_Ticket | empId=52989 | apiMs=68.56 | totalMs=68.56
2026-05-14 11:17:19.044 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:17:19.044
2026-05-14 11:17:19.059 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=14.34
2026-05-14 11:17:19.061 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-14 11:17:19.062 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-14 11:17:19.062 | step 3 | route=IT_Ticket | empId=52989 | apiMs=17.84 | totalMs=17.84
2026-05-14 11:17:49.698 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52989 | query called at=11:17:49.698
2026-05-14 11:17:50.232 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=533.29
2026-05-14 11:17:50.233 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52989 | apiMs=534.28 | totalMs=534.28
2026-05-14 11:17:53.800 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query called at=11:17:53.800
2026-05-14 11:17:53.822 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=21.99
2026-05-14 11:17:53.826 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52989 | apiMs=26.32 | totalMs=26.32
2026-05-14 11:23:07.358 | step 1 | route=HW_Ticket_Report | empId=52989 | query called at=11:23:07.358
2026-05-14 11:23:07.391 | step 2 | route=HW_Ticket_Report | empId=52989 | query=hw_ticket_report_kpi_proc | queryMs=32.85
2026-05-14 11:23:07.392 | step 3 | route=HW_Ticket_Report | empId=52989 | apiMs=34.18 | totalMs=34.18
2026-05-14 11:23:08.052 | step 4 | route=pageRenderd | empId=52989 | Page=HW TICKET REPORT | page fully loaded at : 11:23:08.052
2026-05-14 11:23:17.038 | step 1 | route=DesignerTicket | empId=52989 | query called at=11:23:17.038
2026-05-14 11:23:17.059 | step 2 | route=DesignerTicket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=20.57
2026-05-14 11:23:17.060 | step 3 | route=DesignerTicket | empId=52989 | apiMs=21.60 | totalMs=21.60
2026-05-14 11:23:17.061 | step 1 | route=DesignerTicket | empId=52989 | query called at=11:23:17.061
2026-05-14 11:23:17.062 | step 2 | route=DesignerTicket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-14 11:23:17.062 | step 3 | route=DesignerTicket | empId=52989 | apiMs=1.70 | totalMs=1.70
2026-05-14 11:23:17.063 | step 1 | route=DesignerTicket | empId=52989 | query called at=11:23:17.063
2026-05-14 11:23:18.582 | step 1 | route=DesignerTicket | empId=52989 | query called at=11:23:18.582
2026-05-14 11:23:18.609 | step 2 | route=DesignerTicket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=25.54
2026-05-14 11:23:18.612 | step 3 | route=DesignerTicket | empId=52989 | apiMs=29.88 | totalMs=29.88
2026-05-14 11:23:18.615 | step 1 | route=DesignerTicket | empId=52989 | query called at=11:23:18.615
2026-05-14 11:23:18.619 | step 2 | route=DesignerTicket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-14 11:23:18.620 | step 3 | route=DesignerTicket | empId=52989 | apiMs=4.59 | totalMs=4.59
2026-05-14 11:23:18.620 | step 1 | route=DesignerTicket | empId=52989 | query called at=11:23:18.620
2026-05-14 11:23:18.973 | step 2 | route=DesignerTicket | empId=52989 | query=Desginer_Typeof_Works_Master_Proc | queryMs=352.14
2026-05-14 11:23:18.973 | step 2 | route=DesignerTicket | empId=52989 | query=Desginer_Typeof_Works_Master_Proc | queryMs=1909.74
2026-05-14 11:23:18.974 | step 3 | route=DesignerTicket | empId=52989 | apiMs=353.24 | totalMs=353.24
2026-05-14 11:23:18.974 | step 3 | route=DesignerTicket | empId=52989 | apiMs=1,910.85 | totalMs=1,910.85
2026-05-14 11:23:23.784 | step 1 | route=IT_Ticket_Report | empId=52989 | query called at=11:23:23.784
2026-05-14 11:23:24.906 | step 2 | route=IT_Ticket_Report | empId=52989 | query=kpi_it_ticket_report_page_proc | queryMs=1121.35
2026-05-14 11:23:24.906 | step 3 | route=IT_Ticket_Report | empId=52989 | apiMs=1,122.61 | totalMs=1,122.61
2026-05-14 11:23:25.228 | step 4 | route=pageRenderd | empId=52989 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:23:25.228
2026-05-14 11:23:39.925 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:23:39.925
2026-05-14 11:23:39.969 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=43.83
2026-05-14 11:23:39.974 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-14 11:23:39.978 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-14 11:23:39.982 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-14 11:23:40.010 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=27.22
2026-05-14 11:23:40.016 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=5.46
2026-05-14 11:23:40.016 | step 3 | route=IT_Ticket | empId=52989 | apiMs=91.12 | totalMs=91.12
2026-05-14 11:23:40.017 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:23:40.017
2026-05-14 11:23:40.018 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-14 11:23:40.019 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.92
2026-05-14 11:23:40.021 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-14 11:23:40.021 | step 3 | route=IT_Ticket | empId=52989 | apiMs=4.58 | totalMs=4.58
2026-05-14 11:24:36.027 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:24:36.027
2026-05-14 11:24:36.042 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=14.7
2026-05-14 11:24:36.055 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=8.64
2026-05-14 11:24:36.063 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=5.24
2026-05-14 11:24:36.071 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=5.34
2026-05-14 11:24:36.079 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=7.96
2026-05-14 11:24:36.090 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=10.21
2026-05-14 11:24:36.091 | step 3 | route=IT_Ticket | empId=52989 | apiMs=63.53 | totalMs=63.53
2026-05-14 11:24:36.091 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:24:36.091
2026-05-14 11:24:36.099 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=6.82
2026-05-14 11:24:36.107 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=8.14
2026-05-14 11:24:36.115 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=7.73
2026-05-14 11:24:36.116 | step 3 | route=IT_Ticket | empId=52989 | apiMs=24.24 | totalMs=24.24
2026-05-14 11:25:00.127 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52989 | query called at=11:25:00.127
2026-05-14 11:25:01.068 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=940.34
2026-05-14 11:25:01.069 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52989 | apiMs=941.64 | totalMs=941.64
2026-05-14 11:25:04.047 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query called at=11:25:04.047
2026-05-14 11:25:04.500 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=452.86
2026-05-14 11:25:04.504 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52989 | apiMs=457.03 | totalMs=457.03
2026-05-14 11:26:02.318 | step 1 | route=IT_Ticket_Report | empId=52989 | query called at=11:26:02.318
2026-05-14 11:26:02.464 | step 2 | route=IT_Ticket_Report | empId=52989 | query=kpi_it_ticket_report_page_proc | queryMs=145.39
2026-05-14 11:26:02.468 | step 3 | route=IT_Ticket_Report | empId=52989 | apiMs=149.66 | totalMs=149.66
2026-05-14 11:26:02.779 | step 4 | route=pageRenderd | empId=52989 | Page=TICKET ENTRY REPORT | page fully loaded at : 11:26:02.779
2026-05-14 11:26:15.622 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:26:15.622
2026-05-14 11:26:15.637 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=13.42
2026-05-14 11:26:15.641 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-14 11:26:15.645 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-14 11:26:15.649 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-14 11:26:15.651 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=1.13
2026-05-14 11:26:15.656 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=5.25
2026-05-14 11:26:15.657 | step 3 | route=IT_Ticket | empId=52989 | apiMs=34.21 | totalMs=34.21
2026-05-14 11:26:15.657 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:26:15.657
2026-05-14 11:26:15.659 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=1.15
2026-05-14 11:26:15.660 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-14 11:26:15.661 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-14 11:26:15.662 | step 3 | route=IT_Ticket | empId=52989 | apiMs=4.57 | totalMs=4.57
2026-05-14 11:29:31.198 | step 1 | route=IT_Ticket | empId=53142 | query called at=11:29:31.198
2026-05-14 11:29:31.209 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=9.67
2026-05-14 11:29:31.213 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-14 11:29:31.217 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.9
2026-05-14 11:29:31.221 | step 2 | route=IT_Ticket | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-14 11:29:31.223 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-05-14 11:29:31.227 | step 2 | route=IT_Ticket | empId=53142 | query=VMS_Comp_login_proc | queryMs=4.09
2026-05-14 11:29:31.228 | step 3 | route=IT_Ticket | empId=53142 | apiMs=29.43 | totalMs=29.43
2026-05-14 11:29:31.228 | step 1 | route=IT_Ticket | empId=53142 | query called at=11:29:31.228
2026-05-14 11:29:31.230 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-14 11:29:31.231 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.87
2026-05-14 11:29:31.232 | step 2 | route=IT_Ticket | empId=53142 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-14 11:29:31.233 | step 3 | route=IT_Ticket | empId=53142 | apiMs=4.38 | totalMs=4.38
2026-05-14 11:29:50.796 | step 1 | route=Ticket_Entry_SPOC_Module | empId=53142 | query called at=11:29:50.796
2026-05-14 11:29:51.066 | step 2 | route=Ticket_Entry_SPOC_Module | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=269.71
2026-05-14 11:29:51.069 | step 3 | route=Ticket_Entry_SPOC_Module | empId=53142 | apiMs=273.72 | totalMs=273.72
2026-05-14 11:29:55.979 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query called at=11:29:55.979
2026-05-14 11:29:55.991 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=53142 | query=KPI_IT_Ticket_Details_New | queryMs=11.28
2026-05-14 11:29:55.994 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=53142 | apiMs=15.47 | totalMs=15.47
2026-05-14 11:32:42.685 | step 1 | route=Ticket_Entry_SPOC_Module | empId=52989 | query called at=11:32:42.685
2026-05-14 11:32:42.997 | step 2 | route=Ticket_Entry_SPOC_Module | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=311.37
2026-05-14 11:32:43.000 | step 3 | route=Ticket_Entry_SPOC_Module | empId=52989 | apiMs=315.62 | totalMs=315.62
2026-05-14 11:32:45.194 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query called at=11:32:45.194
2026-05-14 11:32:45.208 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=11.19
2026-05-14 11:32:45.211 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=52989 | apiMs=17.40 | totalMs=17.40
2026-05-14 11:34:50.546 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:34:50.546
2026-05-14 11:34:50.558 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=10.52
2026-05-14 11:34:50.560 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.58
2026-05-14 11:34:50.561 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-14 11:34:50.562 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-14 11:34:50.564 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.28
2026-05-14 11:34:50.571 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=6.09
2026-05-14 11:34:50.571 | step 3 | route=IT_Ticket | empId=46985 | apiMs=24.73 | totalMs=24.73
2026-05-14 11:34:50.572 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:34:50.572
2026-05-14 11:34:50.573 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.23
2026-05-14 11:34:50.575 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-14 11:34:50.576 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-14 11:34:50.576 | step 3 | route=IT_Ticket | empId=46985 | apiMs=4.71 | totalMs=4.71
2026-05-14 11:34:59.224 | step 1 | route=Ticket_Entry_SPOC_Module | empId=46985 | query called at=11:34:59.224
2026-05-14 11:34:59.321 | step 2 | route=Ticket_Entry_SPOC_Module | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=96.46
2026-05-14 11:34:59.324 | step 3 | route=Ticket_Entry_SPOC_Module | empId=46985 | apiMs=100.34 | totalMs=100.34
2026-05-14 11:35:00.871 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query called at=11:35:00.871
2026-05-14 11:35:01.424 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=551.84
2026-05-14 11:35:01.425 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=46985 | apiMs=553.13 | totalMs=553.13
2026-05-14 11:37:50.116 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:37:50.116
2026-05-14 11:37:50.129 | step 2 | route=IT_TicketPost | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=11.21
2026-05-14 11:37:50.132 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=15.62 | totalMs=15.62
2026-05-14 11:37:50.135 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:37:50.135
2026-05-14 11:37:50.184 | step 2 | route=IT_TicketPost | empId=46985 | query=IT_Ticket_Save_SPOC | queryMs=46.32
2026-05-14 11:37:50.196 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=60.51 | totalMs=60.51
2026-05-14 11:37:50.196 | step 1 | route=IT_TicketPost | empId=46985 | query called at=11:37:50.196
2026-05-14 11:37:50.221 | step 2 | route=IT_TicketPost | empId=46985 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.36
2026-05-14 11:37:50.222 | step 3 | route=IT_TicketPost | empId=46985 | apiMs=25.43 | totalMs=25.43
2026-05-14 11:37:50.450 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:37:50.450
2026-05-14 11:37:50.460 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=9.52
2026-05-14 11:37:50.462 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.46
2026-05-14 11:37:50.463 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.01
2026-05-14 11:37:50.465 | step 2 | route=IT_Ticket | empId=46985 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-14 11:37:50.466 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_it_Ticket_Details | queryMs=1.16
2026-05-14 11:37:50.468 | step 2 | route=IT_Ticket | empId=46985 | query=VMS_Comp_login_proc | queryMs=1.34
2026-05-14 11:37:50.469 | step 3 | route=IT_Ticket | empId=46985 | apiMs=18.66 | totalMs=18.66
2026-05-14 11:37:50.469 | step 1 | route=IT_Ticket | empId=46985 | query called at=11:37:50.469
2026-05-14 11:37:50.471 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=1.69
2026-05-14 11:37:50.473 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.95
2026-05-14 11:37:50.474 | step 2 | route=IT_Ticket | empId=46985 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-14 11:37:50.474 | step 3 | route=IT_Ticket | empId=46985 | apiMs=5.16 | totalMs=5.16
2026-05-14 11:38:35.518 | step 1 | route=IT_TicketPost | empId=52989 | query called at=11:38:35.518
2026-05-14 11:38:35.532 | step 2 | route=IT_TicketPost | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=13.44
2026-05-14 11:38:35.532 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=14.56 | totalMs=14.56
2026-05-14 11:38:35.533 | step 1 | route=IT_TicketPost | empId=52989 | query called at=11:38:35.533
2026-05-14 11:38:35.579 | step 2 | route=IT_TicketPost | empId=52989 | query=IT_Ticket_Save_SPOC | queryMs=45.23
2026-05-14 11:38:35.592 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=58.58 | totalMs=58.58
2026-05-14 11:38:35.592 | step 1 | route=IT_TicketPost | empId=52989 | query called at=11:38:35.592
2026-05-14 11:38:35.601 | step 2 | route=IT_TicketPost | empId=52989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.99
2026-05-14 11:38:35.601 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=8.96 | totalMs=8.96
2026-05-14 11:38:35.602 | step 1 | route=IT_TicketPost | empId=52989 | query called at=11:38:35.602
2026-05-14 11:38:35.610 | step 2 | route=IT_TicketPost | empId=52989 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.78
2026-05-14 11:38:35.610 | step 3 | route=IT_TicketPost | empId=52989 | apiMs=8.53 | totalMs=8.53
2026-05-14 11:38:35.833 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:38:35.833
2026-05-14 11:38:35.849 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=15.61
2026-05-14 11:38:35.858 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=8.31
2026-05-14 11:38:35.866 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=8.24
2026-05-14 11:38:35.875 | step 2 | route=IT_Ticket | empId=52989 | query=KPI_IT_Ticket_Details_New | queryMs=8.32
2026-05-14 11:38:35.884 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_it_Ticket_Details | queryMs=8.15
2026-05-14 11:38:35.892 | step 2 | route=IT_Ticket | empId=52989 | query=VMS_Comp_login_proc | queryMs=8.4
2026-05-14 11:38:35.893 | step 3 | route=IT_Ticket | empId=52989 | apiMs=60.25 | totalMs=60.25
2026-05-14 11:38:35.893 | step 1 | route=IT_Ticket | empId=52989 | query called at=11:38:35.893
2026-05-14 11:38:35.901 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=7.54
2026-05-14 11:38:35.910 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=8.18
2026-05-14 11:38:35.919 | step 2 | route=IT_Ticket | empId=52989 | query=Kpi_HW_Ticket_Details | queryMs=8.13
2026-05-14 11:38:35.919 | step 3 | route=IT_Ticket | empId=52989 | apiMs=25.41 | totalMs=25.41
2026-05-14 11:38:42.634 | step 1 | route=IT_Ticket | empId=240 | query called at=11:38:42.634
2026-05-14 11:38:42.650 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=14.93
2026-05-14 11:38:42.656 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=2.63
2026-05-14 11:38:42.660 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.85
2026-05-14 11:38:42.664 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=0.87
2026-05-14 11:38:42.671 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_it_Ticket_Details | queryMs=6.24
2026-05-14 11:38:42.672 | step 2 | route=IT_Ticket | empId=240 | query=VMS_Comp_login_proc | queryMs=0.82
2026-05-14 11:38:42.672 | step 3 | route=IT_Ticket | empId=240 | apiMs=38.18 | totalMs=38.18
2026-05-14 11:38:42.673 | step 1 | route=IT_Ticket | empId=240 | query called at=11:38:42.673
2026-05-14 11:38:42.677 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=3.75
2026-05-14 11:38:42.678 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.63
2026-05-14 11:38:42.679 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.6
2026-05-14 11:38:42.680 | step 3 | route=IT_Ticket | empId=240 | apiMs=6.46 | totalMs=6.46
2026-05-14 11:38:51.794 | step 1 | route=Ticket_Entry_SPOC_Module | empId=240 | query called at=11:38:51.794
2026-05-14 11:38:52.133 | step 2 | route=Ticket_Entry_SPOC_Module | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=337.93
2026-05-14 11:38:52.134 | step 3 | route=Ticket_Entry_SPOC_Module | empId=240 | apiMs=339.23 | totalMs=339.23
2026-05-14 11:38:53.660 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=240 | query called at=11:38:53.660
2026-05-14 11:38:53.674 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=13.14
2026-05-14 11:38:53.678 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=240 | apiMs=17.39 | totalMs=17.39
2026-05-14 11:44:22.165 | step 1 | route=IT_TicketPost | empId=240 | query called at=11:44:22.165
2026-05-14 11:44:22.209 | step 2 | route=IT_TicketPost | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=43.79
2026-05-14 11:44:22.213 | step 3 | route=IT_TicketPost | empId=240 | apiMs=48.07 | totalMs=48.07
2026-05-14 11:44:22.216 | step 1 | route=IT_TicketPost | empId=240 | query called at=11:44:22.216
2026-05-14 11:44:22.694 | step 2 | route=IT_TicketPost | empId=240 | query=IT_Ticket_Save_SPOC | queryMs=475.45
2026-05-14 11:44:22.803 | step 3 | route=IT_TicketPost | empId=240 | apiMs=586.98 | totalMs=586.98
2026-05-14 11:44:22.804 | step 1 | route=IT_TicketPost | empId=240 | query called at=11:44:22.804
2026-05-14 11:44:22.829 | step 2 | route=IT_TicketPost | empId=240 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.46
2026-05-14 11:44:22.829 | step 3 | route=IT_TicketPost | empId=240 | apiMs=25.52 | totalMs=25.52
2026-05-14 11:44:22.830 | step 1 | route=IT_TicketPost | empId=240 | query called at=11:44:22.830
2026-05-14 11:44:22.832 | step 2 | route=IT_TicketPost | empId=240 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.37
2026-05-14 11:44:22.832 | step 3 | route=IT_TicketPost | empId=240 | apiMs=2.46 | totalMs=2.46
2026-05-14 11:44:25.865 | step 1 | route=IT_Ticket | empId=240 | query called at=11:44:25.865
2026-05-14 11:44:25.876 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=10.25
2026-05-14 11:44:25.880 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-14 11:44:25.884 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-14 11:44:25.885 | step 2 | route=IT_Ticket | empId=240 | query=KPI_IT_Ticket_Details_New | queryMs=1.07
2026-05-14 11:44:25.908 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_it_Ticket_Details | queryMs=21.87
2026-05-14 11:44:25.913 | step 2 | route=IT_Ticket | empId=240 | query=VMS_Comp_login_proc | queryMs=4.95
2026-05-14 11:44:25.913 | step 3 | route=IT_Ticket | empId=240 | apiMs=48.57 | totalMs=48.57
2026-05-14 11:44:25.914 | step 1 | route=IT_Ticket | empId=240 | query called at=11:44:25.914
2026-05-14 11:44:25.929 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=15.03
2026-05-14 11:44:25.931 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.9
2026-05-14 11:44:25.932 | step 2 | route=IT_Ticket | empId=240 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-14 11:44:25.932 | step 3 | route=IT_Ticket | empId=240 | apiMs=18.45 | totalMs=18.45
2026-05-14 11:51:37.293 | step 1 | route=HW_Ticket_Report | empId=24368 | query called at=11:51:37.293
2026-05-14 11:51:37.326 | step 2 | route=HW_Ticket_Report | empId=24368 | query=hw_ticket_report_kpi_proc | queryMs=32.45
2026-05-14 11:51:37.329 | step 3 | route=HW_Ticket_Report | empId=24368 | apiMs=36.56 | totalMs=36.56
2026-05-14 11:51:37.701 | step 4 | route=pageRenderd | empId=24368 | Page=HW TICKET REPORT | page fully loaded at : 11:51:37.701
2026-05-14 11:51:41.064 | step 1 | route=IT_Ticket | empId=24368 | query called at=11:51:41.064
2026-05-14 11:51:41.108 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=42.65
2026-05-14 11:51:41.112 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-14 11:51:41.116 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-14 11:51:41.120 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1
2026-05-14 11:51:41.148 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_it_Ticket_Details | queryMs=27.39
2026-05-14 11:51:41.154 | step 2 | route=IT_Ticket | empId=24368 | query=VMS_Comp_login_proc | queryMs=5.54
2026-05-14 11:51:41.154 | step 3 | route=IT_Ticket | empId=24368 | apiMs=89.96 | totalMs=89.96
2026-05-14 11:51:41.155 | step 1 | route=IT_Ticket | empId=24368 | query called at=11:51:41.155
2026-05-14 11:51:41.175 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=19.36
2026-05-14 11:51:41.176 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-14 11:51:41.177 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-14 11:51:41.178 | step 3 | route=IT_Ticket | empId=24368 | apiMs=22.90 | totalMs=22.90
2026-05-14 11:51:56.739 | step 1 | route=HW_TicketFun | empId= | query called at=11:51:56.739
2026-05-14 11:51:56.757 | step 2 | route=HW_TicketFun | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=17.52
2026-05-14 11:51:56.757 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=18.82 | totalMs=18.82
2026-05-14 11:51:58.420 | step 1 | route=HW_TicketFun | empId= | query called at=11:51:58.420
2026-05-14 11:51:58.430 | step 2 | route=HW_TicketFun | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=9.89
2026-05-14 11:51:58.431 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=11.18 | totalMs=11.18
2026-05-14 11:52:18.797 | step 1 | route=HW_TicketPost | empId=24368 | query called at=11:52:18.797
2026-05-14 11:52:18.854 | step 2 | route=HW_TicketPost | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=55.96
2026-05-14 11:52:18.858 | step 3 | route=HW_TicketPost | empId=24368 | apiMs=61.02 | totalMs=61.02
2026-05-14 11:52:18.861 | step 1 | route=HW_TicketPost | empId=24368 | query called at=11:52:18.861
2026-05-14 11:52:18.872 | step 2 | route=HW_TicketPost | empId=24368 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=7.3
2026-05-14 11:52:18.872 | step 3 | route=HW_TicketPost | empId=24368 | apiMs=10.94 | totalMs=10.94
2026-05-14 11:52:18.873 | step 1 | route=HW_TicketPost | empId=24368 | query called at=11:52:18.873
2026-05-14 11:52:18.881 | step 2 | route=HW_TicketPost | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=7.45
2026-05-14 11:52:18.881 | step 3 | route=HW_TicketPost | empId=24368 | apiMs=8.27 | totalMs=8.27
2026-05-14 11:52:18.882 | step 1 | route=HW_TicketPost | empId=24368 | query called at=11:52:18.882
2026-05-14 11:52:23.211 | step 2 | route=HW_TicketPost | empId=24368 | query=hw_ticket_save_proc_kpi | queryMs=4328.45
2026-05-14 11:52:24.293 | step 3 | route=HW_TicketPost | empId=24368 | apiMs=5,410.93 | totalMs=5,410.93
2026-05-14 11:52:24.524 | step 1 | route=IT_Ticket | empId=24368 | query called at=11:52:24.524
2026-05-14 11:52:24.536 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=11.41
2026-05-14 11:52:24.538 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1.82
2026-05-14 11:52:24.540 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-14 11:52:24.541 | step 2 | route=IT_Ticket | empId=24368 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-14 11:52:24.543 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_it_Ticket_Details | queryMs=1.35
2026-05-14 11:52:24.550 | step 2 | route=IT_Ticket | empId=24368 | query=VMS_Comp_login_proc | queryMs=6.8
2026-05-14 11:52:24.550 | step 3 | route=IT_Ticket | empId=24368 | apiMs=26.90 | totalMs=26.90
2026-05-14 11:52:24.551 | step 1 | route=IT_Ticket | empId=24368 | query called at=11:52:24.551
2026-05-14 11:52:24.553 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-14 11:52:24.554 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-14 11:52:24.556 | step 2 | route=IT_Ticket | empId=24368 | query=Kpi_HW_Ticket_Details | queryMs=1.35
2026-05-14 11:52:24.556 | step 3 | route=IT_Ticket | empId=24368 | apiMs=5.10 | totalMs=5.10
2026-05-14 12:11:41.200 | step 1 | route=IT_Ticket | empId=57442 | query called at=12:11:41.200
2026-05-14 12:11:41.243 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=42.5
2026-05-14 12:11:41.245 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.44
2026-05-14 12:11:41.247 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-14 12:11:41.248 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-14 12:11:41.276 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=26.91
2026-05-14 12:11:41.282 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=5.54
2026-05-14 12:11:41.282 | step 3 | route=IT_Ticket | empId=57442 | apiMs=81.91 | totalMs=81.91
2026-05-14 12:11:41.283 | step 1 | route=IT_Ticket | empId=57442 | query called at=12:11:41.283
2026-05-14 12:11:41.302 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=18.32
2026-05-14 12:11:41.303 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-14 12:11:41.304 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-14 12:11:41.305 | step 3 | route=IT_Ticket | empId=57442 | apiMs=21.87 | totalMs=21.87
2026-05-14 12:11:50.740 | step 1 | route=IT_Ticket | empId=34771 | query called at=12:11:50.740
2026-05-14 12:11:50.751 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=10.05
2026-05-14 12:11:50.755 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.21
2026-05-14 12:11:50.760 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-14 12:11:50.764 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-14 12:11:50.765 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.19
2026-05-14 12:11:50.767 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=1.36
2026-05-14 12:11:50.767 | step 3 | route=IT_Ticket | empId=34771 | apiMs=27.32 | totalMs=27.32
2026-05-14 12:11:50.768 | step 1 | route=IT_Ticket | empId=34771 | query called at=12:11:50.768
2026-05-14 12:11:50.770 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-14 12:11:50.771 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.94
2026-05-14 12:11:50.773 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-14 12:11:50.773 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.77 | totalMs=4.77
2026-05-14 12:11:52.297 | step 1 | route=Ticket_Entry_SPOC_Module | empId=57442 | query called at=12:11:52.297
2026-05-14 12:11:52.565 | step 2 | route=Ticket_Entry_SPOC_Module | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=267.83
2026-05-14 12:11:52.566 | step 3 | route=Ticket_Entry_SPOC_Module | empId=57442 | apiMs=268.97 | totalMs=268.97
2026-05-14 12:11:54.064 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query called at=12:11:54.064
2026-05-14 12:11:54.075 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.73
2026-05-14 12:11:54.079 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=57442 | apiMs=14.80 | totalMs=14.80
2026-05-14 12:12:03.835 | step 1 | route=Ticket_Entry_SPOC_Module | empId=34771 | query called at=12:12:03.835
2026-05-14 12:12:04.273 | step 2 | route=Ticket_Entry_SPOC_Module | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=437.8
2026-05-14 12:12:04.277 | step 3 | route=Ticket_Entry_SPOC_Module | empId=34771 | apiMs=442.22 | totalMs=442.22
2026-05-14 12:12:09.700 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query called at=12:12:09.700
2026-05-14 12:12:09.726 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=24.78
2026-05-14 12:12:09.729 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=34771 | apiMs=28.98 | totalMs=28.98
2026-05-14 12:12:35.681 | step 1 | route=IT_TicketPost | empId=57442 | query called at=12:12:35.681
2026-05-14 12:12:35.692 | step 2 | route=IT_TicketPost | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=10.54
2026-05-14 12:12:35.695 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=14.66 | totalMs=14.66
2026-05-14 12:12:35.698 | step 1 | route=IT_TicketPost | empId=57442 | query called at=12:12:35.698
2026-05-14 12:12:35.734 | step 2 | route=IT_TicketPost | empId=57442 | query=IT_Ticket_Save_SPOC | queryMs=32.8
2026-05-14 12:12:35.761 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=62.47 | totalMs=62.47
2026-05-14 12:12:35.761 | step 1 | route=IT_TicketPost | empId=57442 | query called at=12:12:35.761
2026-05-14 12:12:35.786 | step 2 | route=IT_TicketPost | empId=57442 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=23.4
2026-05-14 12:12:35.786 | step 3 | route=IT_TicketPost | empId=57442 | apiMs=24.55 | totalMs=24.55
2026-05-14 12:12:37.627 | step 1 | route=IT_Ticket | empId=57442 | query called at=12:12:37.627
2026-05-14 12:12:37.638 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-05-14 12:12:37.642 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.41
2026-05-14 12:12:37.646 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=0.88
2026-05-14 12:12:37.648 | step 2 | route=IT_Ticket | empId=57442 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-14 12:12:37.649 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_it_Ticket_Details | queryMs=1.04
2026-05-14 12:12:37.651 | step 2 | route=IT_Ticket | empId=57442 | query=VMS_Comp_login_proc | queryMs=1.07
2026-05-14 12:12:37.651 | step 3 | route=IT_Ticket | empId=57442 | apiMs=23.59 | totalMs=23.59
2026-05-14 12:12:37.652 | step 1 | route=IT_Ticket | empId=57442 | query called at=12:12:37.652
2026-05-14 12:12:37.653 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=1.03
2026-05-14 12:12:37.655 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-14 12:12:37.656 | step 2 | route=IT_Ticket | empId=57442 | query=Kpi_HW_Ticket_Details | queryMs=0.79
2026-05-14 12:12:37.656 | step 3 | route=IT_Ticket | empId=57442 | apiMs=4.36 | totalMs=4.36
2026-05-14 12:14:13.668 | step 1 | route=IT_TicketPost | empId=34771 | query called at=12:14:13.668
2026-05-14 12:14:13.683 | step 2 | route=IT_TicketPost | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=14.08
2026-05-14 12:14:13.683 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=15.36 | totalMs=15.36
2026-05-14 12:14:13.684 | step 1 | route=IT_TicketPost | empId=34771 | query called at=12:14:13.684
2026-05-14 12:14:13.702 | step 2 | route=IT_TicketPost | empId=34771 | query=IT_Ticket_Save_SPOC | queryMs=18.06
2026-05-14 12:14:13.714 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=29.89 | totalMs=29.89
2026-05-14 12:14:13.714 | step 1 | route=IT_TicketPost | empId=34771 | query called at=12:14:13.714
2026-05-14 12:14:13.716 | step 2 | route=IT_TicketPost | empId=34771 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-05-14 12:14:13.717 | step 3 | route=IT_TicketPost | empId=34771 | apiMs=2.60 | totalMs=2.60
2026-05-14 12:14:15.396 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:14:15.396
2026-05-14 12:14:15.511 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=113.94
2026-05-14 12:14:15.511 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=115.21 | totalMs=115.21
2026-05-14 12:14:15.555 | step 1 | route=IT_Ticket | empId=34771 | query called at=12:14:15.555
2026-05-14 12:14:15.565 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=9.33
2026-05-14 12:14:15.566 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-14 12:14:15.567 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=0.89
2026-05-14 12:14:15.569 | step 2 | route=IT_Ticket | empId=34771 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-14 12:14:15.570 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_it_Ticket_Details | queryMs=1.02
2026-05-14 12:14:15.572 | step 2 | route=IT_Ticket | empId=34771 | query=VMS_Comp_login_proc | queryMs=1.15
2026-05-14 12:14:15.572 | step 3 | route=IT_Ticket | empId=34771 | apiMs=17.36 | totalMs=17.36
2026-05-14 12:14:15.573 | step 1 | route=IT_Ticket | empId=34771 | query called at=12:14:15.573
2026-05-14 12:14:15.574 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=1.06
2026-05-14 12:14:15.576 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.85
2026-05-14 12:14:15.577 | step 2 | route=IT_Ticket | empId=34771 | query=Kpi_HW_Ticket_Details | queryMs=0.89
2026-05-14 12:14:15.577 | step 3 | route=IT_Ticket | empId=34771 | apiMs=4.33 | totalMs=4.33
2026-05-14 12:14:15.927 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:14:15.927
2026-05-14 12:14:22.880 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:14:22.880
2026-05-14 12:14:22.919 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=38.16
2026-05-14 12:14:22.926 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=1.7
2026-05-14 12:14:22.942 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=11.54
2026-05-14 12:14:22.946 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=66.01 | totalMs=66.01
2026-05-14 12:14:22.947 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:14:22.947
2026-05-14 12:14:22.949 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.57
2026-05-14 12:14:22.950 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-05-14 12:14:22.952 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-05-14 12:14:22.952 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.19 | totalMs=5.19
2026-05-14 12:14:25.038 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:14:25.038
2026-05-14 12:14:25.040 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.31
2026-05-14 12:14:25.041 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.85
2026-05-14 12:14:25.042 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-05-14 12:14:25.043 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.11 | totalMs=5.11
2026-05-14 12:14:26.466 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:14:26.466
2026-05-14 12:14:26.468 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.28
2026-05-14 12:14:26.470 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.95
2026-05-14 12:14:26.471 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-05-14 12:14:26.471 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=5.21 | totalMs=5.21
2026-05-14 12:14:27.997 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:14:27.997
2026-05-14 12:14:28.026 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=27.96
2026-05-14 12:14:28.026 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=29.03 | totalMs=29.03
2026-05-14 12:14:28.386 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:14:28.386
2026-05-14 12:14:37.002 | step 1 | route=SPOC_Entry_Save | empId=42651 | query called at=12:14:37.002
2026-05-14 12:14:37.022 | step 2 | route=SPOC_Entry_Save | empId=42651 | query=IT_Ticket_Update_SPOC | queryMs=19.82
2026-05-14 12:14:37.036 | step 3 | route=SPOC_Entry_Save | empId=42651 | apiMs=34.21 | totalMs=34.21
2026-05-14 12:14:37.051 | step 5 | route=SPOC_Entry_Save | empId=42651 | action=IT Ticket Approve Save - ERROR | error => Violation of UNIQUE KEY constraint 'Unique_All'. Cannot insert duplicate key in object 'dbo.IT_Ticket_Details'. The duplicate key value is (34771, 5, advance, 1, 4, 9549, 2026-05-14).
2026-05-14 12:14:37.276 | step 1 | route=Ticket_SPOC_Approve | empId=42651 | query called at=12:14:37.276
2026-05-14 12:14:37.313 | step 2 | route=Ticket_SPOC_Approve | empId=42651 | query=IT_TIcket_SPOCApp_Report | queryMs=36.36
2026-05-14 12:14:37.313 | step 3 | route=Ticket_SPOC_Approve | empId=42651 | apiMs=37.36 | totalMs=37.36
2026-05-14 12:14:37.702 | step 4 | route=pageRenderd | empId=42651 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:14:37.702
2026-05-14 12:16:17.078 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:16:17.078
2026-05-14 12:16:17.097 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=18
2026-05-14 12:16:17.110 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=10.12
2026-05-14 12:16:17.120 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=6.48
2026-05-14 12:16:17.130 | step 2 | route=IT_Ticket | empId=60917 | query=KPI_IT_Ticket_Details_New | queryMs=6.75
2026-05-14 12:16:17.140 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_it_Ticket_Details | queryMs=10.16
2026-05-14 12:16:17.157 | step 2 | route=IT_Ticket | empId=60917 | query=VMS_Comp_login_proc | queryMs=16.65
2026-05-14 12:16:17.158 | step 3 | route=IT_Ticket | empId=60917 | apiMs=79.63 | totalMs=79.63
2026-05-14 12:16:17.158 | step 1 | route=IT_Ticket | empId=60917 | query called at=12:16:17.158
2026-05-14 12:16:17.166 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=6.8
2026-05-14 12:16:17.174 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.03
2026-05-14 12:16:17.183 | step 2 | route=IT_Ticket | empId=60917 | query=Kpi_HW_Ticket_Details | queryMs=8.06
2026-05-14 12:16:17.183 | step 3 | route=IT_Ticket | empId=60917 | apiMs=24.79 | totalMs=24.79
2026-05-14 12:19:26.872 | step 1 | route=IT_Ticket | empId=34950 | query called at=12:19:26.872
2026-05-14 12:19:26.882 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=9.72
2026-05-14 12:19:26.884 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-14 12:19:26.885 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.85
2026-05-14 12:19:26.886 | step 2 | route=IT_Ticket | empId=34950 | query=KPI_IT_Ticket_Details_New | queryMs=0.83
2026-05-14 12:19:26.887 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_it_Ticket_Details | queryMs=0.94
2026-05-14 12:19:26.892 | step 2 | route=IT_Ticket | empId=34950 | query=VMS_Comp_login_proc | queryMs=3.96
2026-05-14 12:19:26.892 | step 3 | route=IT_Ticket | empId=34950 | apiMs=20.58 | totalMs=20.58
2026-05-14 12:19:26.893 | step 1 | route=IT_Ticket | empId=34950 | query called at=12:19:26.893
2026-05-14 12:19:26.894 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-14 12:19:26.895 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-14 12:19:26.897 | step 2 | route=IT_Ticket | empId=34950 | query=Kpi_HW_Ticket_Details | queryMs=0.78
2026-05-14 12:19:26.897 | step 3 | route=IT_Ticket | empId=34950 | apiMs=4.05 | totalMs=4.05
2026-05-14 12:19:30.045 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=12:19:30.045
2026-05-14 12:19:30.065 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=19.78
2026-05-14 12:19:30.069 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=23.76 | totalMs=23.76
2026-05-14 12:19:30.568 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:30.568
2026-05-14 12:19:40.027 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=12:19:40.027
2026-05-14 12:19:40.319 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=291.12
2026-05-14 12:19:40.335 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=307.92 | totalMs=307.92
2026-05-14 12:19:40.338 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=12:19:40.338
2026-05-14 12:19:40.343 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.32
2026-05-14 12:19:40.344 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.89
2026-05-14 12:19:40.345 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.83
2026-05-14 12:19:40.345 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=7.12 | totalMs=7.12
2026-05-14 12:19:43.893 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=12:19:43.893
2026-05-14 12:19:43.928 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=33.5
2026-05-14 12:19:43.929 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=35.79 | totalMs=35.79
2026-05-14 12:19:44.401 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:44.401
2026-05-14 12:19:48.921 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=12:19:48.921
2026-05-14 12:19:48.934 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=IT_Ticket_Update_SPOC | queryMs=12.44
2026-05-14 12:19:48.935 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=14.79 | totalMs=14.79
2026-05-14 12:19:48.936 | step 1 | route=SPOC_Entry_Save | empId=34950 | query called at=12:19:48.936
2026-05-14 12:19:48.938 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1
2026-05-14 12:19:48.939 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.77
2026-05-14 12:19:48.940 | step 2 | route=SPOC_Entry_Save | empId=34950 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.91
2026-05-14 12:19:48.940 | step 3 | route=SPOC_Entry_Save | empId=34950 | apiMs=4.42 | totalMs=4.42
2026-05-14 12:19:52.123 | step 1 | route=Ticket_SPOC_Approve | empId=34950 | query called at=12:19:52.123
2026-05-14 12:19:52.142 | step 2 | route=Ticket_SPOC_Approve | empId=34950 | query=IT_TIcket_SPOCApp_Report | queryMs=18.31
2026-05-14 12:19:52.142 | step 3 | route=Ticket_SPOC_Approve | empId=34950 | apiMs=19.36 | totalMs=19.36
2026-05-14 12:19:52.605 | step 4 | route=pageRenderd | empId=34950 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:19:52.605
2026-05-14 12:27:13.623 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:27:13.623
2026-05-14 12:27:13.667 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=43.7
2026-05-14 12:27:13.672 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.38
2026-05-14 12:27:13.677 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-14 12:27:13.681 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-14 12:27:13.708 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=27.14
2026-05-14 12:27:13.715 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=5.76
2026-05-14 12:27:13.715 | step 3 | route=IT_Ticket | empId=31232 | apiMs=92.10 | totalMs=92.10
2026-05-14 12:27:13.716 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:27:13.716
2026-05-14 12:27:13.735 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=19.4
2026-05-14 12:27:13.737 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.91
2026-05-14 12:27:13.738 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.86
2026-05-14 12:27:13.738 | step 3 | route=IT_Ticket | empId=31232 | apiMs=22.72 | totalMs=22.72
2026-05-14 12:27:38.285 | step 1 | route=HW_TicketFun | empId= | query called at=12:27:38.285
2026-05-14 12:27:38.298 | step 2 | route=HW_TicketFun | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=11.38
2026-05-14 12:27:38.301 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=15.63 | totalMs=15.63
2026-05-14 12:28:08.931 | step 1 | route=HW_TicketPost | empId=31232 | query called at=12:28:08.931
2026-05-14 12:28:08.992 | step 2 | route=HW_TicketPost | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=60.95
2026-05-14 12:28:08.996 | step 3 | route=HW_TicketPost | empId=31232 | apiMs=64.98 | totalMs=64.98
2026-05-14 12:28:08.999 | step 1 | route=HW_TicketPost | empId=31232 | query called at=12:28:08.999
2026-05-14 12:28:09.043 | step 2 | route=HW_TicketPost | empId=31232 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=41.65
2026-05-14 12:28:09.044 | step 3 | route=HW_TicketPost | empId=31232 | apiMs=45.00 | totalMs=45.00
2026-05-14 12:28:09.044 | step 1 | route=HW_TicketPost | empId=31232 | query called at=12:28:09.044
2026-05-14 12:28:09.052 | step 2 | route=HW_TicketPost | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=7.18
2026-05-14 12:28:09.052 | step 3 | route=HW_TicketPost | empId=31232 | apiMs=7.94 | totalMs=7.94
2026-05-14 12:28:09.053 | step 1 | route=HW_TicketPost | empId=31232 | query called at=12:28:09.053
2026-05-14 12:28:09.073 | step 2 | route=HW_TicketPost | empId=31232 | query=hw_ticket_save_proc_kpi | queryMs=19.21
2026-05-14 12:28:09.095 | step 3 | route=HW_TicketPost | empId=31232 | apiMs=41.55 | totalMs=41.55
2026-05-14 12:28:11.400 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:28:11.400
2026-05-14 12:28:11.410 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=9.7
2026-05-14 12:28:11.414 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-14 12:28:11.418 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.84
2026-05-14 12:28:11.422 | step 2 | route=IT_Ticket | empId=31232 | query=KPI_IT_Ticket_Details_New | queryMs=0.81
2026-05-14 12:28:11.423 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_it_Ticket_Details | queryMs=0.87
2026-05-14 12:28:11.427 | step 2 | route=IT_Ticket | empId=31232 | query=VMS_Comp_login_proc | queryMs=3.93
2026-05-14 12:28:11.428 | step 3 | route=IT_Ticket | empId=31232 | apiMs=28.05 | totalMs=28.05
2026-05-14 12:28:11.428 | step 1 | route=IT_Ticket | empId=31232 | query called at=12:28:11.428
2026-05-14 12:28:11.430 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-14 12:28:11.431 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.93
2026-05-14 12:28:11.432 | step 2 | route=IT_Ticket | empId=31232 | query=Kpi_HW_Ticket_Details | queryMs=0.75
2026-05-14 12:28:11.432 | step 3 | route=IT_Ticket | empId=31232 | apiMs=4.11 | totalMs=4.11
2026-05-14 12:50:09.919 | step 1 | route=IT_Ticket | empId=44319 | query called at=12:50:09.919
2026-05-14 12:50:09.962 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=42.66
2026-05-14 12:50:09.964 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.34
2026-05-14 12:50:09.966 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-14 12:50:09.967 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.33
2026-05-14 12:50:09.996 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=28.15
2026-05-14 12:50:09.998 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=1.29
2026-05-14 12:50:09.998 | step 3 | route=IT_Ticket | empId=44319 | apiMs=79.09 | totalMs=79.09
2026-05-14 12:50:09.999 | step 1 | route=IT_Ticket | empId=44319 | query called at=12:50:09.999
2026-05-14 12:50:10.018 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=19.08
2026-05-14 12:50:10.020 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.99
2026-05-14 12:50:10.021 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-14 12:50:10.021 | step 3 | route=IT_Ticket | empId=44319 | apiMs=22.62 | totalMs=22.62
2026-05-14 12:50:36.273 | step 1 | route=Ticket_Entry_SPOC_Module | empId=44319 | query called at=12:50:36.273
2026-05-14 12:50:36.434 | step 2 | route=Ticket_Entry_SPOC_Module | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=160.32
2026-05-14 12:50:36.437 | step 3 | route=Ticket_Entry_SPOC_Module | empId=44319 | apiMs=164.56 | totalMs=164.56
2026-05-14 12:50:39.722 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query called at=12:50:39.722
2026-05-14 12:50:39.762 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=39.19
2026-05-14 12:50:39.766 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=44319 | apiMs=43.52 | totalMs=43.52
2026-05-14 12:54:29.287 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:54:29.287
2026-05-14 12:54:29.298 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=10.27
2026-05-14 12:54:29.300 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-14 12:54:29.301 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-14 12:54:29.303 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-14 12:54:29.330 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=27.18
2026-05-14 12:54:29.337 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=6.02
2026-05-14 12:54:29.337 | step 3 | route=IT_Ticket | empId=58375 | apiMs=50.29 | totalMs=50.29
2026-05-14 12:54:29.338 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:54:29.338
2026-05-14 12:54:29.357 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=18.05
2026-05-14 12:54:29.358 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.98
2026-05-14 12:54:29.359 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.96
2026-05-14 12:54:29.360 | step 3 | route=IT_Ticket | empId=58375 | apiMs=21.54 | totalMs=21.54
2026-05-14 12:54:36.894 | step 1 | route=Ticket_Entry_SPOC_Module | empId=58375 | query called at=12:54:36.894
2026-05-14 12:54:37.187 | step 2 | route=Ticket_Entry_SPOC_Module | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=292.44
2026-05-14 12:54:37.191 | step 3 | route=Ticket_Entry_SPOC_Module | empId=58375 | apiMs=296.75 | totalMs=296.75
2026-05-14 12:54:38.805 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query called at=12:54:38.805
2026-05-14 12:54:38.817 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=11.02
2026-05-14 12:54:38.821 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=58375 | apiMs=15.26 | totalMs=15.26
2026-05-14 12:55:32.463 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:55:32.463
2026-05-14 12:55:32.475 | step 2 | route=IT_TicketPost | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.96
2026-05-14 12:55:32.475 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=12.18 | totalMs=12.18
2026-05-14 12:55:32.476 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:55:32.476
2026-05-14 12:55:32.546 | step 2 | route=IT_TicketPost | empId=44319 | query=IT_Ticket_Save_SPOC | queryMs=69.71
2026-05-14 12:55:32.552 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=75.86 | totalMs=75.86
2026-05-14 12:55:32.552 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:55:32.552
2026-05-14 12:55:32.577 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=24.31
2026-05-14 12:55:32.578 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=25.44 | totalMs=25.44
2026-05-14 12:55:32.579 | step 1 | route=IT_TicketPost | empId=44319 | query called at=12:55:32.579
2026-05-14 12:55:32.580 | step 2 | route=IT_TicketPost | empId=44319 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-14 12:55:32.581 | step 3 | route=IT_TicketPost | empId=44319 | apiMs=2.03 | totalMs=2.03
2026-05-14 12:55:34.842 | step 1 | route=IT_Ticket | empId=44319 | query called at=12:55:34.842
2026-05-14 12:55:34.853 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=10.14
2026-05-14 12:55:34.857 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.3
2026-05-14 12:55:34.862 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.23
2026-05-14 12:55:34.863 | step 2 | route=IT_Ticket | empId=44319 | query=KPI_IT_Ticket_Details_New | queryMs=1.03
2026-05-14 12:55:34.865 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_it_Ticket_Details | queryMs=1.48
2026-05-14 12:55:34.872 | step 2 | route=IT_Ticket | empId=44319 | query=VMS_Comp_login_proc | queryMs=6.9
2026-05-14 12:55:34.873 | step 3 | route=IT_Ticket | empId=44319 | apiMs=30.56 | totalMs=30.56
2026-05-14 12:55:34.873 | step 1 | route=IT_Ticket | empId=44319 | query called at=12:55:34.873
2026-05-14 12:55:34.875 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.32
2026-05-14 12:55:34.877 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=1.08
2026-05-14 12:55:34.878 | step 2 | route=IT_Ticket | empId=44319 | query=Kpi_HW_Ticket_Details | queryMs=0.72
2026-05-14 12:55:34.878 | step 3 | route=IT_Ticket | empId=44319 | apiMs=5.01 | totalMs=5.01
2026-05-14 12:55:57.895 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:55:57.895
2026-05-14 12:55:57.906 | step 2 | route=IT_TicketPost | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.69
2026-05-14 12:55:57.909 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=13.81 | totalMs=13.81
2026-05-14 12:55:57.912 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:55:57.912
2026-05-14 12:55:57.924 | step 2 | route=IT_TicketPost | empId=58375 | query=IT_Ticket_Save_SPOC | queryMs=8.93
2026-05-14 12:55:57.926 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=13.84 | totalMs=13.84
2026-05-14 12:55:57.927 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:55:57.927
2026-05-14 12:55:57.929 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.34
2026-05-14 12:55:57.929 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=2.50 | totalMs=2.50
2026-05-14 12:55:57.930 | step 1 | route=IT_TicketPost | empId=58375 | query called at=12:55:57.930
2026-05-14 12:55:57.931 | step 2 | route=IT_TicketPost | empId=58375 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.78
2026-05-14 12:55:57.931 | step 3 | route=IT_TicketPost | empId=58375 | apiMs=1.58 | totalMs=1.58
2026-05-14 12:55:58.157 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:55:58.157
2026-05-14 12:55:58.168 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=9.63
2026-05-14 12:55:58.169 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=1.08
2026-05-14 12:55:58.170 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.74
2026-05-14 12:55:58.171 | step 2 | route=IT_Ticket | empId=58375 | query=KPI_IT_Ticket_Details_New | queryMs=0.69
2026-05-14 12:55:58.173 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_it_Ticket_Details | queryMs=0.82
2026-05-14 12:55:58.177 | step 2 | route=IT_Ticket | empId=58375 | query=VMS_Comp_login_proc | queryMs=4.05
2026-05-14 12:55:58.178 | step 3 | route=IT_Ticket | empId=58375 | apiMs=20.11 | totalMs=20.11
2026-05-14 12:55:58.178 | step 1 | route=IT_Ticket | empId=58375 | query called at=12:55:58.178
2026-05-14 12:55:58.180 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.88
2026-05-14 12:55:58.181 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.7
2026-05-14 12:55:58.182 | step 2 | route=IT_Ticket | empId=58375 | query=Kpi_HW_Ticket_Details | queryMs=0.69
2026-05-14 12:55:58.182 | step 3 | route=IT_Ticket | empId=58375 | apiMs=3.89 | totalMs=3.89
2026-05-14 12:58:58.737 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=12:58:58.737
2026-05-14 12:58:58.825 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=86.79
2026-05-14 12:58:58.825 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=88.01 | totalMs=88.01
2026-05-14 12:59:05.007 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:59:05.007
2026-05-14 12:59:09.647 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=12:59:09.647
2026-05-14 12:59:09.680 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=IT_Ticket_Update_SPOC | queryMs=32.23
2026-05-14 12:59:09.699 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=51.97 | totalMs=51.97
2026-05-14 12:59:09.702 | step 1 | route=SPOC_Entry_Save | empId=48238 | query called at=12:59:09.702
2026-05-14 12:59:09.707 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.69
2026-05-14 12:59:09.708 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.98
2026-05-14 12:59:09.710 | step 2 | route=SPOC_Entry_Save | empId=48238 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.94
2026-05-14 12:59:09.710 | step 3 | route=SPOC_Entry_Save | empId=48238 | apiMs=7.89 | totalMs=7.89
2026-05-14 12:59:10.090 | step 1 | route=Ticket_SPOC_Approve | empId=48238 | query called at=12:59:10.090
2026-05-14 12:59:10.111 | step 2 | route=Ticket_SPOC_Approve | empId=48238 | query=IT_TIcket_SPOCApp_Report | queryMs=19.61
2026-05-14 12:59:10.111 | step 3 | route=Ticket_SPOC_Approve | empId=48238 | apiMs=20.69 | totalMs=20.69
2026-05-14 12:59:11.121 | step 4 | route=pageRenderd | empId=48238 | Page=TICKET ENTRY APRPOVE | page fully loaded at : 12:59:11.121
2026-05-14 13:56:07.569 | step 1 | route=IT_Ticket | empId=32361 | query called at=13:56:07.569
2026-05-14 13:56:07.612 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=42.58
2026-05-14 13:56:07.614 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-14 13:56:07.615 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=1.06
2026-05-14 13:56:07.617 | step 2 | route=IT_Ticket | empId=32361 | query=KPI_IT_Ticket_Details_New | queryMs=1.09
2026-05-14 13:56:07.644 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_it_Ticket_Details | queryMs=26.91
2026-05-14 13:56:07.650 | step 2 | route=IT_Ticket | empId=32361 | query=VMS_Comp_login_proc | queryMs=5.92
2026-05-14 13:56:07.651 | step 3 | route=IT_Ticket | empId=32361 | apiMs=82.20 | totalMs=82.20
2026-05-14 13:56:07.651 | step 1 | route=IT_Ticket | empId=32361 | query called at=13:56:07.651
2026-05-14 13:56:07.670 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_HW_Ticket_Details | queryMs=18.32
2026-05-14 13:56:07.672 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-14 13:56:07.673 | step 2 | route=IT_Ticket | empId=32361 | query=Kpi_HW_Ticket_Details | queryMs=0.97
2026-05-14 13:56:07.673 | step 3 | route=IT_Ticket | empId=32361 | apiMs=21.89 | totalMs=21.89
2026-05-14 13:56:11.835 | step 1 | route=IT_Ticket_Report | empId=32361 | query called at=13:56:11.835
2026-05-14 13:56:12.214 | step 2 | route=IT_Ticket_Report | empId=32361 | query=kpi_it_ticket_report_page_proc | queryMs=378.63
2026-05-14 13:56:12.217 | step 3 | route=IT_Ticket_Report | empId=32361 | apiMs=382.68 | totalMs=382.68
2026-05-14 13:56:13.469 | step 4 | route=pageRenderd | empId=32361 | Page=TICKET ENTRY REPORT | page fully loaded at : 13:56:13.469
2026-05-14 13:58:46.909 | step 1 | route=IT_Ticket | empId=12993 | query called at=13:58:46.909
2026-05-14 13:58:46.920 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-05-14 13:58:46.922 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-14 13:58:46.924 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.28
2026-05-14 13:58:46.925 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-14 13:58:46.927 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.22
2026-05-14 13:58:46.928 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=1.33
2026-05-14 13:58:46.929 | step 3 | route=IT_Ticket | empId=12993 | apiMs=19.78 | totalMs=19.78
2026-05-14 13:58:46.930 | step 1 | route=IT_Ticket | empId=12993 | query called at=13:58:46.930
2026-05-14 13:58:46.931 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.19
2026-05-14 13:58:46.933 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-14 13:58:46.934 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-14 13:58:46.935 | step 3 | route=IT_Ticket | empId=12993 | apiMs=5.02 | totalMs=5.02
2026-05-14 13:58:54.966 | step 1 | route=Ticket_Entry_SPOC_Module | empId=12993 | query called at=13:58:54.966
2026-05-14 13:58:55.148 | step 2 | route=Ticket_Entry_SPOC_Module | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=181.63
2026-05-14 13:58:55.149 | step 3 | route=Ticket_Entry_SPOC_Module | empId=12993 | apiMs=182.78 | totalMs=182.78
2026-05-14 13:58:58.218 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query called at=13:58:58.218
2026-05-14 13:58:58.231 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=12.25
2026-05-14 13:58:58.234 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=12993 | apiMs=16.18 | totalMs=16.18
2026-05-14 14:00:04.862 | step 1 | route=IT_TicketPost | empId=12993 | query called at=14:00:04.862
2026-05-14 14:00:04.874 | step 2 | route=IT_TicketPost | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.62
2026-05-14 14:00:04.877 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=14.52 | totalMs=14.52
2026-05-14 14:00:04.880 | step 1 | route=IT_TicketPost | empId=12993 | query called at=14:00:04.880
2026-05-14 14:00:04.911 | step 2 | route=IT_TicketPost | empId=12993 | query=IT_Ticket_Save_SPOC | queryMs=28.14
2026-05-14 14:00:04.913 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=33.17 | totalMs=33.17
2026-05-14 14:00:04.914 | step 1 | route=IT_TicketPost | empId=12993 | query called at=14:00:04.914
2026-05-14 14:00:04.916 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.67
2026-05-14 14:00:04.916 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=2.70 | totalMs=2.70
2026-05-14 14:00:04.917 | step 1 | route=IT_TicketPost | empId=12993 | query called at=14:00:04.917
2026-05-14 14:00:04.918 | step 2 | route=IT_TicketPost | empId=12993 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.07
2026-05-14 14:00:04.919 | step 3 | route=IT_TicketPost | empId=12993 | apiMs=1.85 | totalMs=1.85
2026-05-14 14:00:07.843 | step 1 | route=IT_Ticket | empId=12993 | query called at=14:00:07.843
2026-05-14 14:00:07.854 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=10.28
2026-05-14 14:00:07.855 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.37
2026-05-14 14:00:07.857 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.05
2026-05-14 14:00:07.859 | step 2 | route=IT_Ticket | empId=12993 | query=KPI_IT_Ticket_Details_New | queryMs=1.12
2026-05-14 14:00:07.860 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_it_Ticket_Details | queryMs=1.27
2026-05-14 14:00:07.867 | step 2 | route=IT_Ticket | empId=12993 | query=VMS_Comp_login_proc | queryMs=6.44
2026-05-14 14:00:07.867 | step 3 | route=IT_Ticket | empId=12993 | apiMs=24.77 | totalMs=24.77
2026-05-14 14:00:07.868 | step 1 | route=IT_Ticket | empId=12993 | query called at=14:00:07.868
2026-05-14 14:00:07.870 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.16
2026-05-14 14:00:07.871 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-14 14:00:07.873 | step 2 | route=IT_Ticket | empId=12993 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-14 14:00:07.873 | step 3 | route=IT_Ticket | empId=12993 | apiMs=4.82 | totalMs=4.82
2026-05-14 14:00:50.507 | step 1 | route=IT_Ticket | empId=45170 | query called at=14:00:50.507
2026-05-14 14:00:50.518 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=10.48
2026-05-14 14:00:50.520 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.19
2026-05-14 14:00:50.522 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.04
2026-05-14 14:00:50.523 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=0.98
2026-05-14 14:00:50.525 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=1.18
2026-05-14 14:00:50.526 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=1.3
2026-05-14 14:00:50.527 | step 3 | route=IT_Ticket | empId=45170 | apiMs=19.36 | totalMs=19.36
2026-05-14 14:00:50.528 | step 1 | route=IT_Ticket | empId=45170 | query called at=14:00:50.528
2026-05-14 14:00:50.529 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.28
2026-05-14 14:00:50.531 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.02
2026-05-14 14:00:50.532 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.01
2026-05-14 14:00:50.532 | step 3 | route=IT_Ticket | empId=45170 | apiMs=4.92 | totalMs=4.92
2026-05-14 14:00:55.594 | step 1 | route=Ticket_Entry_SPOC_Module | empId=45170 | query called at=14:00:55.594
2026-05-14 14:00:55.774 | step 2 | route=Ticket_Entry_SPOC_Module | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=179.52
2026-05-14 14:00:55.775 | step 3 | route=Ticket_Entry_SPOC_Module | empId=45170 | apiMs=180.64 | totalMs=180.64
2026-05-14 14:00:58.184 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query called at=14:00:58.184
2026-05-14 14:00:58.202 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=17.02
2026-05-14 14:00:58.205 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=45170 | apiMs=20.67 | totalMs=20.67
2026-05-14 14:01:28.751 | step 1 | route=IT_TicketPost | empId=45170 | query called at=14:01:28.751
2026-05-14 14:01:28.761 | step 2 | route=IT_TicketPost | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=9.94
2026-05-14 14:01:28.762 | step 3 | route=IT_TicketPost | empId=45170 | apiMs=11.04 | totalMs=11.04
2026-05-14 14:01:28.762 | step 1 | route=IT_TicketPost | empId=45170 | query called at=14:01:28.762
2026-05-14 14:01:28.783 | step 2 | route=IT_TicketPost | empId=45170 | query=IT_Ticket_Save_SPOC | queryMs=20.42
2026-05-14 14:01:28.785 | step 3 | route=IT_TicketPost | empId=45170 | apiMs=22.91 | totalMs=22.91
2026-05-14 14:01:28.786 | step 1 | route=IT_TicketPost | empId=45170 | query called at=14:01:28.786
2026-05-14 14:01:28.790 | step 2 | route=IT_TicketPost | empId=45170 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.22
2026-05-14 14:01:28.790 | step 3 | route=IT_TicketPost | empId=45170 | apiMs=4.28 | totalMs=4.28
2026-05-14 14:01:28.791 | step 1 | route=IT_TicketPost | empId=45170 | query called at=14:01:28.791
2026-05-14 14:01:28.792 | step 2 | route=IT_TicketPost | empId=45170 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.92
2026-05-14 14:01:28.792 | step 3 | route=IT_TicketPost | empId=45170 | apiMs=1.71 | totalMs=1.71
2026-05-14 14:01:30.422 | step 1 | route=IT_Ticket | empId=45170 | query called at=14:01:30.422
2026-05-14 14:01:30.433 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=9.85
2026-05-14 14:01:30.437 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.31
2026-05-14 14:01:30.441 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.02
2026-05-14 14:01:30.443 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=1.13
2026-05-14 14:01:30.444 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=1.37
2026-05-14 14:01:30.446 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=1.31
2026-05-14 14:01:30.447 | step 3 | route=IT_Ticket | empId=45170 | apiMs=24.28 | totalMs=24.28
2026-05-14 14:01:30.447 | step 1 | route=IT_Ticket | empId=45170 | query called at=14:01:30.447
2026-05-14 14:01:30.449 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.21
2026-05-14 14:01:30.450 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-14 14:01:30.452 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-14 14:01:30.452 | step 3 | route=IT_Ticket | empId=45170 | apiMs=4.88 | totalMs=4.88
2026-05-14 14:01:40.633 | step 1 | route=HW_TicketFun | empId= | query called at=14:01:40.633
2026-05-14 14:01:40.644 | step 2 | route=HW_TicketFun | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=10.53
2026-05-14 14:01:40.648 | step 3 | route=HW_TicketFun | empId=NULL | apiMs=14.46 | totalMs=14.46
2026-05-14 14:02:01.291 | step 1 | route=HW_TicketPost | empId=45170 | query called at=14:02:01.291
2026-05-14 14:02:01.318 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=25.75
2026-05-14 14:02:01.318 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=26.67 | totalMs=26.67
2026-05-14 14:02:01.319 | step 1 | route=HW_TicketPost | empId=45170 | query called at=14:02:01.319
2026-05-14 14:02:01.322 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=3.25
2026-05-14 14:02:01.323 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=4.08 | totalMs=4.08
2026-05-14 14:02:01.324 | step 1 | route=HW_TicketPost | empId=45170 | query called at=14:02:01.324
2026-05-14 14:02:01.328 | step 2 | route=HW_TicketPost | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=3.59
2026-05-14 14:02:01.328 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=4.50 | totalMs=4.50
2026-05-14 14:02:01.329 | step 1 | route=HW_TicketPost | empId=45170 | query called at=14:02:01.329
2026-05-14 14:02:01.386 | step 2 | route=HW_TicketPost | empId=45170 | query=hw_ticket_save_proc_kpi | queryMs=56.78
2026-05-14 14:02:01.395 | step 3 | route=HW_TicketPost | empId=45170 | apiMs=66.59 | totalMs=66.59
2026-05-14 14:02:04.318 | step 1 | route=IT_Ticket | empId=45170 | query called at=14:02:04.318
2026-05-14 14:02:04.337 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=18.97
2026-05-14 14:02:04.348 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=7.32
2026-05-14 14:02:04.360 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=7.17
2026-05-14 14:02:04.370 | step 2 | route=IT_Ticket | empId=45170 | query=KPI_IT_Ticket_Details_New | queryMs=10.31
2026-05-14 14:02:04.381 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_it_Ticket_Details | queryMs=10.46
2026-05-14 14:02:04.393 | step 2 | route=IT_Ticket | empId=45170 | query=VMS_Comp_login_proc | queryMs=11.05
2026-05-14 14:02:04.393 | step 3 | route=IT_Ticket | empId=45170 | apiMs=75.36 | totalMs=75.36
2026-05-14 14:02:04.394 | step 1 | route=IT_Ticket | empId=45170 | query called at=14:02:04.394
2026-05-14 14:02:04.404 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=9.47
2026-05-14 14:02:04.412 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=8.26
2026-05-14 14:02:04.422 | step 2 | route=IT_Ticket | empId=45170 | query=Kpi_HW_Ticket_Details | queryMs=9.83
2026-05-14 14:02:04.423 | step 3 | route=IT_Ticket | empId=45170 | apiMs=29.14 | totalMs=29.14
2026-05-14 14:02:47.099 | step 1 | route=IT_Ticket | empId=42359 | query called at=14:02:47.099
2026-05-14 14:02:47.110 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=10.19
2026-05-14 14:02:47.115 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.36
2026-05-14 14:02:47.119 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.29
2026-05-14 14:02:47.123 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.1
2026-05-14 14:02:47.125 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=1.25
2026-05-14 14:02:47.126 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=1.43
2026-05-14 14:02:47.127 | step 3 | route=IT_Ticket | empId=42359 | apiMs=27.54 | totalMs=27.54
2026-05-14 14:02:47.128 | step 1 | route=IT_Ticket | empId=42359 | query called at=14:02:47.128
2026-05-14 14:02:47.129 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.2
2026-05-14 14:02:47.131 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.04
2026-05-14 14:02:47.132 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.05
2026-05-14 14:02:47.132 | step 3 | route=IT_Ticket | empId=42359 | apiMs=4.96 | totalMs=4.96
2026-05-14 14:02:52.575 | step 1 | route=Ticket_Entry_SPOC_Module | empId=42359 | query called at=14:02:52.575
2026-05-14 14:02:52.757 | step 2 | route=Ticket_Entry_SPOC_Module | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=181.79
2026-05-14 14:02:52.760 | step 3 | route=Ticket_Entry_SPOC_Module | empId=42359 | apiMs=185.52 | totalMs=185.52
2026-05-14 14:02:54.695 | step 1 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query called at=14:02:54.695
2026-05-14 14:02:54.708 | step 2 | route=Ticket_Entry_SPOC_Compo | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=12.26
2026-05-14 14:02:54.712 | step 3 | route=Ticket_Entry_SPOC_Compo | empId=42359 | apiMs=16.20 | totalMs=16.20
2026-05-14 14:03:07.520 | step 1 | route=IT_TicketPost | empId=42359 | query called at=14:03:07.520
2026-05-14 14:03:07.530 | step 2 | route=IT_TicketPost | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=9.78
2026-05-14 14:03:07.534 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=13.88 | totalMs=13.88
2026-05-14 14:03:07.537 | step 1 | route=IT_TicketPost | empId=42359 | query called at=14:03:07.537
2026-05-14 14:03:07.624 | step 2 | route=IT_TicketPost | empId=42359 | query=IT_Ticket_Save_SPOC | queryMs=84.08
2026-05-14 14:03:07.626 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=88.87 | totalMs=88.87
2026-05-14 14:03:07.626 | step 1 | route=IT_TicketPost | empId=42359 | query called at=14:03:07.626
2026-05-14 14:03:07.629 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=1.61
2026-05-14 14:03:07.629 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=2.72 | totalMs=2.72
2026-05-14 14:03:07.630 | step 1 | route=IT_TicketPost | empId=42359 | query called at=14:03:07.630
2026-05-14 14:03:07.631 | step 2 | route=IT_TicketPost | empId=42359 | query=Kpi_Emp_Mail_DEtails_Proc | queryMs=0.97
2026-05-14 14:03:07.632 | step 3 | route=IT_TicketPost | empId=42359 | apiMs=1.95 | totalMs=1.95
2026-05-14 14:03:10.232 | step 1 | route=IT_Ticket | empId=42359 | query called at=14:03:10.232
2026-05-14 14:03:10.244 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=11.4
2026-05-14 14:03:10.247 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=2.14
2026-05-14 14:03:10.250 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.8
2026-05-14 14:03:10.252 | step 2 | route=IT_Ticket | empId=42359 | query=KPI_IT_Ticket_Details_New | queryMs=1.61
2026-05-14 14:03:10.254 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_it_Ticket_Details | queryMs=1.62
2026-05-14 14:03:10.256 | step 2 | route=IT_Ticket | empId=42359 | query=VMS_Comp_login_proc | queryMs=1.85
2026-05-14 14:03:10.257 | step 3 | route=IT_Ticket | empId=42359 | apiMs=24.31 | totalMs=24.31
2026-05-14 14:03:10.257 | step 1 | route=IT_Ticket | empId=42359 | query called at=14:03:10.257
2026-05-14 14:03:10.260 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.68
2026-05-14 14:03:10.262 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.83
2026-05-14 14:03:10.264 | step 2 | route=IT_Ticket | empId=42359 | query=Kpi_HW_Ticket_Details | queryMs=1.54
2026-05-14 14:03:10.264 | step 3 | route=IT_Ticket | empId=42359 | apiMs=6.88 | totalMs=6.88
